Refined is being closing on 31st May ?So any alternate to that.
Asked by t_sufyan.anis:

Refined is closing on May 31st. What should be done next? Is there something similar to Refined that's coming up or is there an alternative?


Answers:
author: Raj - Refined
body: Hi all,

Raj from Refined here.

To clarify - contrary to the claim on the original post here,**Refined is NOT closing on May 31st.**

[@t_sufyan.anis](/t5/user/viewprofilepage/user-id/5364118) I'm not sure where this information about Refined closing comes from. Please let us know in case there's been any form of miscommunication, or if you have any questions for us - you can reach our support team over at <https://help.refined.com/>.

Best regards, Raj Sehmi (Refined)

comments: author: Raj - Refined
body: UPDATE:

Ah, my colleague showed me where this miscommunication might have occurred.  

We're retiring a legacy feature from our apps on May 31st, to be replaced by a new updated iteration of the same. Read more here: <https://help.refined.com/space/CLOUDDOCS/blog/5054922778/We%E2%80%99re+saying+goodbye+to+the+Layout+Editor>

Hope this clears things up!

/ Raj (Refined)


author: Ste Wright
body: Hi [@t_sufyan.anis](/t5/user/viewprofilepage/user-id/5364118)

I don't see any mention of this on their website - see: <https://www.refined.com/for-jira-service-management>

Who notified you it was closing?

Ste

comments: author: John Funk
body: Yep, that's my question.


author: John Funk
body: Hi [@t_sufyan.anis](/t5/user/viewprofilepage/user-id/5364118) - Welcome to the Atlassian Community!

Can you post more information about this closing?

comments: author: t_sufyan.anis
body: As Refined is been closing till 31st May so i m finding an alternate to this


author: John Funk
body: My question is how were you notified of this?


author: Joseph Chung Yin
body: [@t_sufyan.anis](/t5/user/viewprofilepage/user-id/5364118) -

Welcome to the community. Since Refined is a third party vendor, did you reach out directly to them for support?

In addition, what do you use this service for your env? I am not seeing any announcement from that vendor's website regarding to closing news.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.


author: Klaudia Sch?n_Deviniti_
body: Hi there,

I haven't heard about closing the Refined Theme, therefore, I strongly recommend you to contact Refined team directly because maybe it may be related to end of Jira Server, not to end of the plugin itself.

Nevertheless, I can recommend you one of alternatives called Theme Extension for Jira Service Management.

[https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1220300/theme-extension-for-jira-service-management?hosting=cloud&tab=overview)

Of course, choosing the alternative depends on the need you'd like to address. If you'd like to discuss your requirements - you may book a short overview of the Theme Extension app (**[here](https://calendly.com/deviniti)**) to see how it works in the practice.

Kind regards,  
Klaudia


Tags: cloud

jira-service-management

jira-service-management-cloud