youngmon/atlassian-qna huggingface dataset:
Access issue to provide creation of confluence pages
Asked by SPASIC, Estelle:

Hi,

The one who should succeed to assign me the authorization to create pages on confluence doesn't see me in his list of users.

Could you help me please ? I have no access to create pages on confluence due to this issue.


Answers:
author: Marc - Devoteam
body: Hi [@SPASIC, Estelle](/t5/user/viewprofilepage/user-id/5379753)

Welcome.

It seems you don't have a Confluence license, you first need a license to be added as a member on a space to be able to edit pages.

Reach out to your Confluence admin to have a license assigned.


Tags: unknown-hosting-type
i cant able to open confluence pages
Asked by vineela pappu:

cant be able to open confluence link and i am getting error like your account is no longer existed.


Answers:
author: Marc - Devoteam
body: Hi [@vineela pappu](/t5/user/viewprofilepage/user-id/5379639)

Welcome to the community.

You should contact your sysadmin to check your account and/or permissions.


Tags: cloud

confluence-cloud
How can I add announcements to the Home page
Asked by Rebekka Heilmann _viadee_:

I have stumbled across the "Announcement" feature on the Confluence home page. Currently there is only one message (that we configured through the System Template).

![Screenshot 2023-12-05 104942.png](/t5/image/serverpage/image-id/295312iDD4FF74D50578EF3/image-size/large?v=v2&px=999 "Screenshot 2023-12-05 104942.png")

I am wondering how we could possibly add more announcements to the users feed...

I couldn't find any info whatsoever. My only guess is, that the text from announcement banners (premium feature) is posted there as well? Does that replace the original text or does it show a timeline? Has anyone used that feature??


Answers:
author: Laurie Sciutti
body: Hi [@Rebekka Heilmann _viadee_](/t5/user/viewprofilepage/user-id/5182395) \~ unfortunately, it looks like this is only available to Premium and Enterprise product admins: <https://support.atlassian.com/confluence-cloud/docs/configuring-an-admin-announcement-banner/>

comments: author: Rebekka Heilmann _viadee_
body: Hi Laurie,  
I understand how the banners work. But do the messages get pushed to the Announcement section in the personal feeds also?


Tags: cloud

confluence-cloud
Embed Jira project metadata in Confluence page
Asked by Christoph P?per:

In one of our Confluence (Cloud) spaces, we have an overview page of certain Jira projects. On this page, we want to display some of the metadata that is stored in the Jira (Cloud) project already -- at *Project Settings \> Details* , e.g. *Project Lead* . Afterwards, this should be updated automatically when changed, so we have a single point of truth (and failure).  
Is there any [macro](https://support.atlassian.com/confluence-cloud/docs/what-are-macros/) available to transclude Jira project properties in Confluence pages?

This is *not* about information from random Jira issues, but projects! Therefore, this cannot be solved with JQL filters and the [Jira Issues Macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/).

I believe [this older question](https://community.atlassian.com/t5/Confluence-questions/Import-data-from-Jira-to-fill-out-fields-in-Confluence/qaq-p/1180595) was looking for something very similar, but more related to project templates rather than overviews.

Bonus addendum: I've recently read that Jira extensions could store arbitrary custom attributes in/about Jira projects. It would be great if these could be retrieved from within a Confluence page as well.


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Christoph P?per](/t5/user/viewprofilepage/user-id/4558100)

Have you tried the /Projects macro? It lists multiple projects from Jira,you can edit the macro to display all or selected projects

![Screenshot 2023-12-13 at 11.11.13?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/296514iBF6181F6CA38B12C/image-size/large?v=v2&px=999 "Screenshot 2023-12-13 at 11.11.13?AM.png")

It would look something like this:

![Monosnap Project list - Product Management - Confluence 2023-12-13 11-23-17.png](https://community.atlassian.com/t5/image/serverpage/image-id/296515i4DC980FAF4CCAE38/image-size/large?v=v2&px=999 "Monosnap Project list - Product Management - Confluence 2023-12-13 11-23-17.png")

comments: author: Christoph P?per
body: Thank you, I didn't see that I can limit this to a single project. It is showing the Project Lead and the Description together with Title and Key in a **card** -- which is almost what I want, but apparently as close as it gets.


author: Linh Pham_Ricksoft_Inc
body: [@Christoph P?per](/t5/user/viewprofilepage/user-id/4558100) In the settings (in the preview panel), it's possible to click on the single project to display.

PS: If you find it helpful, please accept the answer so other community members may find this answer, too, thank you! :D


author: Christoph P?per
body: I meant I didn't see that configuration before you pointed me to it.

I'll keep the question unanswered for a bit longer, just in case someone can come up with an even better solution.


Tags: cloud

confluence-cloud

project
Related Pages - not showing
Asked by Laura Novich:

We have about 1000 pages of content in our Confluence Space.   
We're using the Cloud version.

I enabled Related Pages for all pages in the space.

I don't see Related Pages on almost all of the pages and yet there is a clear relationship between the pages.   
We are using labels.

Any suggestions on how to get the Related Pages Widget to appear in our topic pages?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Laura Novich](/t5/user/viewprofilepage/user-id/5379494) ,

try to take a look to the following useful article <https://support.atlassian.com/confluence-cloud/docs/discover-relevant-content-with-related-pages/>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
How do I close this format check when editing a file?
Asked by Zoey Zuo:

I don't want to have this check, how do I close it?

![1.png](/t5/image/serverpage/image-id/295291i73EAE0E415F6B1D9/image-size/large?v=v2&px=999 "1.png")


Answers:
author: Zoey Zuo
body: I'm sorry, I've found the reason.


Tags: unknown-hosting-type
Validator for checking Test cycle or test plan linked to issues
Asked by Mayur Gaikwad_Tech PMO:

Hi,

I'm looking out for option in Jira software wherein using validator at transition end I can check if zephyr scale test cycle or test plan is linked to issue then only user is allowed to transition to next stage.

Is this possible?


Answers:
author: Andy Barbet
body: If an option exists, and I am doubtful that one does, it would be in traceability. I am doubting that Zephyr Scale is that tightly integrated with Jira because you cannot use Jira Automation or Reporting and in most cases Issue Filtering for Zephyr Scale issues.


author: Maciej Dudziak _Forgappify_
body: Hi [@Mayur Gaikwad_Tech PMO](/t5/user/viewprofilepage/user-id/5072221)

I am not familiar with Zephyr. Is the issue connected by a Jira standard link? If yes, then it would be possible with Jira expression validators.

Cheers

comments: author: Mayur Gaikwad_Tech PMO
body: [@Maciej Dudziak _Forgappify_](/t5/user/viewprofilepage/user-id/5267224) No, infact there is seperate linking section for Zephyr issues


Tags: cloud

jira-cloud
Is this a Bug?
Asked by Anu Issac:

Attempted to add story points without opening the config field of a task. But unable to add. Please find attached image for reference![Screenshot 2024-06-21 at 12.43.57?PM.png](/t5/image/serverpage/image-id/331014i67C62182C94B1967/image-size/large?v=v2&px=999 "Screenshot 2024-06-21 at 12.43.57?PM.png")


Answers:
author: Anu Issac
body: [@Sagar](/t5/user/viewprofilepage/user-id/2206513) How to do that..?I f I go inside the task, I can add story points


author: Sagar
body: Hi [@Anu Issac](/t5/user/viewprofilepage/user-id/4488480) As suggested in the error screenshot, can you check the field is available on the edit screen of this issue-type or not.

comments: author: Sagar
body: [@Anu Issac](/t5/user/viewprofilepage/user-id/4488480) What is the project type of this issue is it company managed project or team managed project? you can get his detail from the left-botton corner of the project

![Capture 2024-06-21 at 14.51.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/331059i8099A3DF8E18B2F1/image-size/large?v=v2&px=999 "Capture 2024-06-21 at 14.51.10.png")


author: Anu Issac
body: "You're in a company-managed project"


Tags: cloud

jira-cloud
is it possible to have several version of a workflow inside on jira server ?
Asked by ribas:

we need to host a large number of project. these projects won't be able to have their workflow updated in same time. some end of life project won't migrate at all in a new workflow.

workflow evolution could be : attribute update, screen update, script update, attribute update (type modification, new attribute, attribute removal, etc.)

it seems there is a workflow versionning that existe and it could deal with transition update but nothing for attribute. if an attribute need to be modified, we need to add a new attribute with same name and a different type.

but then it would be a problem because user will see two attribute with the same name (painfull to create filter, search and add column...).

after 10 years of evolution we will have 5 attributes "toto", 6 attribute "titi", 4 attributes "tutu", it will be horrible.

if we rename attribute when modified it is also not a good solution because user won't be able to choose between toto1, toto2, toto3 attribute...

we would be the solution to have a real management of different workflow ?


Answers:
author: John Funk
body: Hi Ribas,

I think you are very confused. Workflows do not have attributes. You can have different workflows on a project but each workflow must be associated with a different issue type. You cannot have two workflows for the same Issue Type on a project.

comments: author: ribas
body: thanks, yes I know this. My "word" workflow is maybe not adapted. What a workflow is for me is the complete process of issue management (their attribute, the transition of state of the issue, etc.). For jira the workflow is only the states and the transition of the issue. I don't know which word I could use instead of "workflow".

my need is the following :

I have several project on the same jira server. I want that project1 use workflow toto in version1 and I want project2 to use workflow toto in version2.

my problem is that workflow toto version1 and workflow toto in version2 could use attributes that has changed. the type of the attribute could be different.

workflow toto version 1 evolution to workflow toto version 2 could be :

new attribute

removal of attribute

modification of the type of an attribute

screen modification

transition added


author: Nicolas Grossi
body: [@ribas](/t5/user/viewprofilepage/user-id/5431435)

Yes, but only one will be active.

Nicolas

comments: author: ribas
body: hello, sorry but I don't understand your answer :/


Tags: data-center

jira-data-center

workflow
Generate subtasks(autmation)
Asked by ????:

I can schedule and generate a task, but I cannot generate subtasks associated with that task.


Answers:
author: Aron Gombas _Midori_
body: It is absolutely doable!

See this thread for practical tips how to solve this: <https://community.atlassian.com/t5/Jira-questions/Jira-Automation-Create-Sub-Tasks/qaq-p/2123173>


Tags: cloud

jira-cloud
JIRA is sending email to all user even though they are not part of the JIRA Id How to correct this?
Asked by Latha CP:

When a JIRA item has updates, it notifies the relevant people of that item. Now we see that it sends notification to all the members even though they are not associated to the item that has undergone update


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Please let us know if this is team managed project or company managed project. If this is company managed project, then go to project settings \>\> Issues \>\> Notification and remove the unwanted actors like user group. Thanks


Tags: cloud

jira-cloud
Update asset object using the rest api
Asked by Steven Vits:

I'm trying to create an automation that updates an asset object.

Using the rest API was mentioned on [this](https://confluence.atlassian.com/jirakb/how-to-update-object-status-to-expired-using-automation-in-assets-1072219008.html) page somewhere.

using postman to test to.

[https://api.atlassian.com/jsm/assets/workspace/v1/object/{{ObjectList.key](https://api.atlassian.com/jsm/assets/workspace//v1/object/{{ObjectList.key)}}

with the next payload:

{ "attributes": \[ { "id": "76270", "objectAttributeValues": \[ { "Value": "8" } \] } \] }

I do get an '200 ok' response but the object is not updated.

Does anyone can inspire me please?


Answers:
author: Steven Vits
body: {  
"attributes": \[  
{  
"objectTypeAttributeId": "48",  
"objectAttributeValues": \[  
{  
"value": "8"  
}  
\]  
}  
\],  
"objectTypeId": "37"  
}

seems to be the correct payload

reference: [The Assets REST API (atlassian.com)](https://developer.atlassian.com/cloud/assets/rest/api-group-object/#api-object-id-put)


Tags: cloud

jira-cloud
JIRA and transaction issue
Asked by Johannes Fuenger:

Hello,  

hope someone out there may help with a solution/workaround.

The challenge:

I have a project containg two issue types: Task and Improvement:  

Task issues of type Task contain ideas for further extented implementation of a software (+1000). These tasks are initially of a status "open" and are categorized via a customfield A, B, C, D with a weighting value of 1 (=low) to 3(=high) giving the potential positive impact to the software.

<br />

If the implementation idea shall be implemented the Task will be moved to a status "tobeimplemented"  

Additionally there are issues of Type Improvement defined per category A, B, C, D,... with a field counting the weighting values of all implementation ideas in status "tobeimplemented".  

I have implemented this as a rule for the issue typ Task being executed for each Task being moved to status "tobeimplmented"  

The rule simply picks up the related issue of type improvement and adds the weighting factor of that issue to the custom counter of the related issue of type Improvement based upon its category..

The rule works fine, as long as I move task by Task to the status "tobeimplemnted"  

As soon as I do a bulk update and move more than one task to the status "tobeimplmented" it doesn't add to the actual value of the counter field, i.e.  
- I do a bulk update of two tasks of category A with weighting factor of 1 each.  
- The counter value before execution of the change 100.  
- the expected result should be 100 + 1 + 1 = 102  
- the rule is executed properl twice,  
- the audit log shows, that the counter value to be added by 1 in both cases is 100

It seems to be an transactional issue because two instances of a rule working on the same improvement issue at the sametime.

How may I solve the probelm? Any ideas?  

Kind Regards  

Johannes


Answers:
author: Trudy Claspill
body: Hello [@Johannes Fuenger](/t5/user/viewprofilepage/user-id/5470373)

You have duplicated this post.

<https://community.atlassian.com/t5/Jira-Work-Management-Questions/JIRA-and-transaction-issue/qaq-p/2732954>

But you have selected different hosting/deployment types for each of these posts. What is the actually deployment of your environment?


Tags: data-center

jira-data-center
Jira internal server error
Asked by ??_??? _Jerry_:

1. \[post\] /rest/api/2/issue

2. \[post\] /rest/api/2/issue/{issueIdOrKey}/attachments

After calling API number 1, then call number 2 is performed. When calling number 2, n files are uploaded.

500 server error occurs

Can I get some help on what the problem may be?

The error log key I received was as follows: **e455a763-601b-41c1-af5f-35d0032a0520**


Answers:
author: Nicolas Grossi
body: [@??_??? _Jerry_](/t5/user/viewprofilepage/user-id/5525830) Welcome! I guess that the 500 and internal server error is an issue. As you have an Standard License you might contact support.atlassian.com

Nicolas


Tags: cloud

jira-cloud
Create jira tickets via email not working from server side
Asked by rajeshbdabhi:

i am able to create tickets via email in my local. but when i try to create tickets via email from server it is sending email same as local but only tickets are not creating in jira


Answers:
author: Nicolas Grossi
body: [@rajeshbdabhi](/t5/user/viewprofilepage/user-id/5525806) Welcome! Do you have any logs ?

Nicolas


Tags: cloud

jira-cloud
Clone Team field
Asked by Rajeev Katarya:

Hi,

I need to have a new field which is a clone of Team field. And it should be a multi-select field. Can't find type "Team-Picker" at the time of creation of a new field. Is there a way to do it?

Thanks


Answers:
author: Vronik
body: Hi

Look at this, I can probably help you

<https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Team-field/qaq-p/2674251>

comments: author: Rajeev Katarya
body: Thanks Vronik. Unfortunately, the linked post does not mention a solution to creating a new Team-Picker field. Am I missing something here?


Tags: cloud

jira-cloud
Unable to fetch the data as its showing undefined error in Dashboard
Asked by Azar Ahmed:

after getting access from dashboard admin i am not able to view the dashboard data. please help me with a quick resolution![Screenshot 2024-06-21 at 10.43.33?AM.png](/t5/image/serverpage/image-id/330990i5A04C3660ABBE94D/image-size/large?v=v2&px=999 "Screenshot 2024-06-21 at 10.43.33?AM.png")


Answers:
author: Trudy Claspill
body: Hello [@Azar Ahmed](/t5/user/viewprofilepage/user-id/4816639)

Is it correct to assume that the person that shared the dashboard with you does see data when the view the board?

Assuming they do, there are a couple of points where your ability to see the data could be blocked.

The filters used in each of the gadgets on the board must also be shared with you.

And you must have the ability to see the issues that the filters reference.

Find out if those conditions are satisfied. If not, get those fixed and let us know the results.


Tags: cloud

jira-cloud
How can I efficiently obtain the count of issues for each release managed by multiple releases
Asked by John Peter:

I have multiple releases, and I need to get the count of issues associated with each release they manage. To achieve this, I would typically need to call the versions REST API multiple times, once for each release, which is inefficient and time-consuming. Instead, I want to find a solution that allows me to retrieve all the necessary data in a single or bulk API call, reducing the number of API requests and improving the efficiency of the process. How can I accomplish this?

Thanks in Advance,

John Peter.


Answers:
author: Fadoua
body: Hi [@John Peter](/t5/user/viewprofilepage/user-id/5436916)

Welcome to the Atlassian Community!

How about JQL? Did you try to run some JQLs, the best way to get issue counts.

Let me know if you are familiar with JQL, subscriptions, Dashboards so you have results delivered to your inbox or dashboard without having to run them everyday.

Best,

Fadoua


Tags: cloud

jira-cloud
Invites not reaching users
Asked by Sanyal_ Kunal:

Hi,

I am using JIRA free version. It allows upto 10 users. But whenever I am sending invites to anyone they are not receiving the invite. What could be the probably cause for this?


Answers:
author: Sagar
body: Hi [@Sanyal_ Kunal](/t5/user/viewprofilepage/user-id/5525084) You can check the old community posts related to this issue, you may get some insight for the same.

<https://community.atlassian.com/t5/Jira-questions/new-user-not-receiving-invitation-email/qaq-p/1637438>

<https://community.atlassian.com/t5/Jira-questions/An-User-does-not-receive-the-invitation-mail/qaq-p/1923892>

<https://community.atlassian.com/t5/Jira-questions/User-not-receiving-invitation-email/qaq-p/1859006>


Tags: cloud

jira-cloud
Original Estimate is not available in Jira Automation
Asked by FDC_Okuda-NC-BE Team:

Hi. What I'd like to do is this below.

1. set a number in Original Estimate in Sub-Task
2. set the same number in a custom_field inside its Parent ticket automatically.

The Original Estimate is the one used with Time Tracking.

I'm trying to achive this by using Jira Automation but Original Estimate cannot be chosen in the option in the "Field Value Changed" action.

Is there any way to choose Original Estimate?

Or if it's not possbile to choose, is there any other way to achieve this above?

![eb349651f6208c7f9c7638178a388d93.png](https://community.atlassian.com/t5/image/serverpage/image-id/330971iEBAA473B761095AA/image-size/large?v=v2&px=999 "eb349651f6208c7f9c7638178a388d93.png")![a9e494cc67984f49b5adaa7c7242d741.png](https://community.atlassian.com/t5/image/serverpage/image-id/330972i08C645C31468E12C/image-size/large?v=v2&px=999 "a9e494cc67984f49b5adaa7c7242d741.png")


Answers:
author: Nicolas Grossi
body: [@FDC_Okuda-NC-BE Team](/t5/user/viewprofilepage/user-id/5348094) You might take a look at this thread: <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Original-Estimate-Automation/qaq-p/2012048>

Nicolas

comments: author: FDC_Okuda-NC-BE Team
body: Thank you for showing me the related threads.

Although I checked them, it seems that it's not possible to achieve this.

1. add a number (day) in Original Estimate in sub-task
2. update a custom field in its parent ticket with the same number automatically

![5ea86a14bc37ed58bbc8bf35402cfb36.png](https://community.atlassian.com/t5/image/serverpage/image-id/331327iD44CC8B6D8F00E38/image-size/large?v=v2&px=999 "5ea86a14bc37ed58bbc8bf35402cfb36.png")


Tags: cloud

jira-cloud
Random select one user from a multi-users field
Asked by Ella Z:

Hi, I have a multi-select user field in my epic, and I want to auto assign a story to anyone from that field. It can be a random select. Is there any way to achieve this? Thanks.


Answers:
author: Sagar
body: Hi [@Ella Z](/t5/user/viewprofilepage/user-id/5525695) Welcome to the Atlassian community.

To randomly select one user from a multi-user picker field in Jira Automation, you'll need to use a combination of Jira's automation rules, smart values, and potentially some scripting or custom functions if the built-in features do not directly support random selection. I don't have an exact solution for this but you can try the above combinations to confirm if it's possible or not.


Tags: cloud

jira-cloud
Is there any possibility of creation sub priorities in Jira?
Asked by Venkata Subbarao Harish Nimasakavi:

Hi

I am trying to create sub priorities in jira ,is it possible?

It means there are priorities Highest, High, Medium, Low, Lowest in jira for that can we create P1,P2,P3,P4... so on for priority Highest and for the remaining as well.

Thanks

Harish N


Answers:
author: Sagar
body: Hi [@Venkata Subbarao Harish Nimasakavi](/t5/user/viewprofilepage/user-id/3770871) It is not possible have sub category for the priority value as they are unique per priority scheme, for your requirement you need use the custom fields having these sub category values and based on the automation, script you can further related what value you will need based on the parent priority field value.


Tags: cloud

confluence-cloud

jira-cloud