youngmon/atlassian-qna huggingface dataset:
Create Linked Page
Asked by Ben Weber:

I am going to have a set of "opportunities" on a pipeline page that when approved become projects. Both the opportunity detail and the project detail pages i expect to be based on custom templates within my space.

Is there a way to create the project page AND LINK THE TWO together? I would like the project page to have the opportunity page as a related page automatically.

I also would like certain fields to be copied from one to the other (ie i would like the sales person to be brought over from the opportunity to the project automatically). Preferably that would just come over as a table on the project page that would just be automatically filled with the same data from the opportunity page...

Thanks!


Answers:
author: EPS Software Engineering AG
body: Hi Ben,

I think our Add-on Page Tree Creator could help you with your requirements. The linking of two pages is on our roadmap (we need it for an other customer aswell).

Check out our **[Live Examples](https://focuspro.eps.ch/display/PEPSMarktExample/Marketplace+Examples)** (no registration needed).

Give it try: **[Marketplace Link Page Tree Creator](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeCreator/server/overview)**.

Regards,  
Stephan
adminstrator for confluence
Asked by Christine Mullholand:

What is your phone number so I can talk to someone to help me understand my account? I don't seem to be the administrator and I am the owner of my company and I pay the monthly fees.


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian only do telephone support for the top-most level of support contracts.

For Cloud, you'll need to raise it at <https://support.atlassian.com>

However, there are a couple of layers to this we, as end users, can talk you through too.

Your Atlassian account is the one you use to buy the software. Hopefully, whoever did this will have named you as either a billing or technical contact, possibly both. If you don't have that access, then you definitely need to go to support for help, to get you added.  

Your Confluence Cloud account is separate (although it may well be the same credentials). That lets you get into it as a user - are you and admin there?


author: Rob Woodgate
body: +1 for Nic - this is a community forum where users give their time freely to help others who need information or help troubleshooting a problem. There are rarely any Atlassian staff answering questions that are posted here.


author: Nic Brough -Adaptavist-
body: Struggling? You know this is an end-user site for help, not support?


author: Jen
body: After struggling with this message board for 2months, I had a very amazing experience submitting a trouble ticket at the <https://support.atlassian.com>

You will need to create an id at <https://id.atlassian.com> first.


Tags: cloud

confluence-cloud
Is image drag and drop broken?
Asked by Clint Buhs:

Recently, dragging an image into the Confluence editor results in the image being loaded as a new page in Chrome. Has this feature been deprecated, or is it just broken?


Answers:
author: Jen
body: Yes, apparently it is an ongoing problem. I submitted a ticket today and this was the response I received:

**ADDING ATTACHMENT TODAY:** From the description of the problem, it looks like you're hitting a known bug with the drag and drop of attachments feature:

* [CONF-45770 - Drag and Drop of attachments not working in Confluence](http://mandrillapp.com/track/click/11828703/jira.atlassian.com?p=eyJzIjoiUVBLbG0xaWt5eWRPTGVxMC1BbFRwT2x2amJBIiwidiI6MSwicCI6IntcInVcIjoxMTgyODcwMyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL2ppcmEuYXRsYXNzaWFuLmNvbVxcXC9icm93c2VcXFwvQ09ORi00NTc3MFwiLFwiaWRcIjpcIjZmYmUxYzE5ZmY1NjQ2MzJiNjllMzBkMTQzYzcwMzIzXCIsXCJ1cmxfaWRzXCI6W1wiNWVjODVhOGQwZGE2ZDMzMTNjYmUxNTFlNmIwN2YyY2ExODY1ZmE1ZlwiXX0ifQ)

The current workaround is to manually add your attachments to your page using the insert files and images function.  
We would suggest adding yourself as a watcher on the bug ticket to receive an email notification once a fix has been implemented and released to all Cloud instances.

**Cannot view by Clicking "attachment" on the page - see 2nd image:** It looks like this 'Preview' functionality is provided by the add-on **GoEdit**, which is a 3rd-party add-on which it's currently not active on your instance based on that you mentioned that you've uninstalled it. That's most likely the cause of this issue. Note that, we do not hold the necessary knowledge in terms of usability of 3rd-party add-ons to provide support for it, unfortunately. We usually add the vendor of these add-ons in tickets as cc for further troubleshooting. However, GoEdit doesn't seem to have a representative within our support channel, but you can reach out to them directly through the vendor KontextWork's support channel:

* [https://support.goedit.io/](http://mandrillapp.com/track/click/11828703/support.goedit.io?p=eyJzIjoiRzFmQ2xIWkxGdHNvbHlpTzZRYkN3dFBKSTB3IiwidiI6MSwicCI6IntcInVcIjoxMTgyODcwMyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3N1cHBvcnQuZ29lZGl0LmlvXFxcL1wiLFwiaWRcIjpcIjZmYmUxYzE5ZmY1NjQ2MzJiNjllMzBkMTQzYzcwMzIzXCIsXCJ1cmxfaWRzXCI6W1wiMTY0NzgzOTNhYTg4NTRhOGJkZTI5YzI4NDJhZjM5NjI1MmEwYjExMlwiXX0ifQ)


Tags: cloud

confluence-cloud
Is image drag and drop broken?
Asked by Clint Buhs:

Recently dragging an images into an editor panel results in the image being loaded in Chrome as a new page. Has image drag and drop been deprecated? [The docs](https://confluence.atlassian.com/conf55/confluence-user-s-guide/organising-content/working-with-attachments/using-drag-and-drop-in-confluence#UsingDrag-and-DropinConfluence-Drag-and-dropforexternalimagesandfiles) indicate that it should still work.


Answers:
author: Jen
body: Yes it appears to be. I have a ticket in for it right now.

You are able (as a temporary fix) to click the ... Top right of page and add the attachment that way. To view the attachment on the page users will need to click the "attachments" tiny font to see. Preview isn't working.


Tags: cloud

confluence-cloud
Permission
Asked by Daniel Vallejos:

I have som issues with the access for every salesmen that i have.  

They get all the access instead of just some.  

They also get email for every single thing i change, even tho they are not admin.  

I removed "Watch this" + email notification, but they still get it?  

Help.


Answers:
author: Daniel Vallejos
body: I think i got it now, cheers mate!   


author: Nic Brough -Adaptavist-
body: Check the space permissions - it probably says "let confluence-users have access", and you are adding your people into that group to allow them to log in.


Tags: cloud

confluence-cloud
Can you change language for anonymous users?
Asked by Michael Mackey:

I see you can change the language in a user profile, so it seems like we should be able to adjust the language somehow in a form presented to anonymous users. Maybe through URL variable or some other means. Yet I can't seem to find any way to do this unless the users are all logged into the site.

Does anyone know if it is possible to switch between languages presented to anonymous users? Or have any idea for workarounds? Plugins perhaps?


Answers:
author: QuentinB
body: Hello, You cannot change the language unless you are logged in ...  
A request is open in the Atlassian JIRA : <https://jira.atlassian.com/browse/CONF-6659>

comments: author: Michael Mackey
body: There's nothing like seeing a 10 year old ticket to inspire hope haha. Thanks for the reply Quentin.


author: Wolfgang Lutz
body: try to set a cookie parameter

examples:

confluence-language="de_DE"

or  
confluence-language="en_GB"


Tags: jira

language

locale
Why can't I preview the image in the attachments page ?
Asked by asaf Ben Oved:

*This question is in reference to Atlassian Documentation: [Manage Files](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765113)*

I really hate to delete something without a quick look. The process is not UX good.


Answers:
author: Jen
body: Did you happen to put a ticket in? This seems to be one of many problems due to the weekend upgrade.


Tags: attachment

cloud

confluence-cloud
My default language is french - need to change
Asked by Cuc Nguyen:

hi

I don't know why but my confluence is in french. How can i change it back to English. Even i have changed on setting that default language is Englishlanguage.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/My-default-language-is-french-need-to-change/qaq-p/332668?attachment-id=12362){#link_1185bee5d2f48b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/56193/1/language.JPG){#display_1185bee5d2f48b_0}


Answers:
author: Rodney Hughes
body: Have you clicked "Modifier" at the bottom of the list to actually allow you select the language, then save


author: Hanh Pham Hong
body: Hi,

Maybe it has to do with the language preference of your browser, not Jira.

I had the same problem and I solved it by removing French as a preferred language.


author: Agile Systems
body: **I have the same problem:** My language is German even though I saved English. I logged out and back it. Still German. Bildschirmfoto 2017-02-09 um 10.35.31.pngWhat else is there to do?  
[](https://community.atlassian.com/t5/Confluence-questions/My-default-language-is-french-need-to-change/qaq-p/332668?attachment-id=12955){#link_1185bef884babd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/56195/1/Bildschirmfoto%202017-02-09%20um%2010.35.31.png){#display_1185bef884babd_0}


Tags: cloud

confluence-cloud
Confluence/Jira link not working in iframe
Asked by Syed Ansari:

Hi ,

I am working on a web page within that I am providing a search feature on confluence, Jira.

For this I am creating a dynamic search url and linking it to an iframe. But the confluence/JIRA details does not show up in iframe on Firefox, chrome. Where as the link I generated works on fine when I open it from browser.

Following is the example link which I am linking to iframe.

[https://confluence.com/confluence/dosearchsite.action?queryString=test](https://confluence-uat.us.oracle.com/confluence/dosearchsite.action?queryString=test)

Please suggest.

Thanks,

Syed.


Answers:
author: Nic Brough -Adaptavist-
body: JIRA and Confluence are not built to be used in iFrames. Your holding page would have to implement a lot of the Atlassian ui libraries for them to work properly.

You would be a lot better off building a search page properly - ask the user for their search, poke the Atlassian application over REST and format the response nicely for them in your page.

comments: author: Syed Ansari
body: Thanks Nic,

If possible can you help me with example links that would be helpful to understand calling the REST APIs. I never worked on them before.

appreciate your help.

Thanks,

Syed


author: Nic Brough -Adaptavist-
body: Start at <https://developer.atlassian.com/jiradev/jira-apis/jira-rest-apis/jira-rest-api-tutorials> - it uses curl to get stuff, which is a basic approach, but it does make it easy to understand how to use it in other calls


Tags: cloud

confluence-cloud
Editing existing labels
Asked by Udhaya Kulandaivelu:

If you thought of adding and deleting labels, why wouldn't you think of editing them? I'm working on hundreds of pages with slightly varied labels and since no edit facility is available, I'm writing item1_bla_bla_bla and then instead of copying this page and editing the label with one character edit, I must instead retype, item2_bla_bla_bla. And God forbid, I forgot an "a" in the second "bla", there's no recourse but to delete and retype the whole label. Not very intuitive.


Answers:
author: Nic Brough -Adaptavist-
body: I suspect the hope is that your users will use labels properly and take advice from the auto-suggest

Your label format suggests that you're trying to do something a lot more structured, which is not really what labels are for.

There are some add-ons that allow for label restrictions or mass-updates-when-you-get-them-wrong, but natively, I'm afraid that there is not much you can do here.


author: Daniel Eads {unmonitored account}
body: Second Nic's answer. We use [Label Manager for Confluence](https://marketplace.atlassian.com/plugins/com.kostebekteknoloji.plugins.confluence.confluence-label-manager/server/overview) for cleanup which sounds like the boat you're in now. It has some nice features for nabbing similar-looking labels while you're editing.

comments: author: Udhaya Kulandaivelu
body: Nic,

Appreciate the response. Thanks.

Daniel,

Thanks for the pointer. My company has no more budget for paid plugins. Something like this should be a native feature. Oh well.
Undexpected error while installing confluence plugin
Asked by RVal:

While installing Confluence Plugin I see

"An unexpected error occurred. Refer to the logs for more information."

However nothing appears in log file and after refresh of UPM view I see that plugin is installed and enabled and I can use it. Should I just ignore the error ?


Answers:
author: QuentinB
body: Hello, hope this Atlassian documentation help you : <https://confluence.atlassian.com/stashkb/manage-add-ons-an-unexpected-error-has-occurred-please-refer-to-the-logs-for-more-information-417367120.html>

[](https://confluence.atlassian.com/stashkb/manage-add-ons-an-unexpected-error-has-occurred-please-refer-to-the-logs-for-more-information-417367120.html)If the add-on is installed and work, I think you can just ignore the error !

comments: author: RVal
body: Quentin, thank you for your response but the page you referenced is for Stash plugin manager although I imagine Confluence plugin manager is built based on the same software.

Anyway I found a workaround for my issue. I only saw error while trying to upload plugin jar from local PC hard drive. However if I use URL to install exactly the same plugin it works with no issues.


Tags: confluence-administration
confluence cloud editor not processing
Asked by Jen:

Editor has not been processing all day, intermittently yesterday.

See attachment, ongoing problem. Cloud server. Please advise solution.Confluence6.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/confluence-cloud-editor-not-processing/qaq-p/439830?attachment-id=2127){#link_118f7b4d9039ce}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74593/1/Confluence6.PNG){#display_118f7b4d9039ce_0}


Answers:
author: Rob Woodgate
body: Hi Jen,

According to the [status tracker](https://status.atlassian.com/) there are no problems with Confluence Cloud. If you're still getting this issue you should raise a ticket with Atlassian and ask them to investigate.


Tags: confluence-administration

confluence-cloud

editor

upload
How to link within a page (link an item from table to a diagram created in Palett)
Asked by Nhien Bui:

In my document on confluence page, how do I create a link within a page? For example in my page I have a table and inserted a diagram (created using Palett), I want to link an item from the table to the Palett because the table gives more details about the descriptions.


Answers:
author: Rob Woodgate
body: Hi Nhien,

You can [link directly to headings](https://confluence.atlassian.com/doc/links-776656293.html#Links-Linktospecifictypesofcontent) in a page, or you can use an [Anchor macro](https://confluence.atlassian.com/doc/anchors-139442.html).
Why is inserting images not working properly
Asked by Brian Mehlman:

Up until yesterday I was able to copy pictures using windows clipboard and they pasted into a Confluence page being edited with no issues. For some reason today I get a "Broken Image" error on Firefox, and no pasted image on Chrome. Any thoughts?


Answers:
author: Adam Farmer
body: I found a ticket for this issue here, if anyone is interested in tracking it or giving it some more votes:

<https://jira.atlassian.com/browse/CONF-46230>


author: Rob Woodgate
body: This is the same as [Medit's question](https://answers.atlassian.com/questions/52891155/answers/52893024?flashId=-1541679146) - you might want to collaborate on putting a ticket in.


Tags: cloud

confluence-cloud
Why do my task report pages have headers in Spanish?
Asked by Rebecca McMurry:

Today the headers in my task report pages are in Spanish. I have been using these pages for months and no changes were made to the pages by me.

Here is an example

<https://www.screencast.com/t/HA7q24OG>


Answers:
author: Rob Woodgate
body: Hi Rebecca,

Based on your answers, either the default language has changed (or rather, Confluence thinks it's changed) or someone has amended the headings in the macro.

If you edit the Task Report macro and look at the **Columns to display** option, are the values in English or Spanish? If they're in English, are they displayed in Spanish when you click Preview on the right-hand side of the macro?

comments: author: Rebecca McMurry
body: Hi Rob-

In the Task Report macro \> Columns to display, the values are in English. If I click the Preview they are still in English. I tried to remove them and they did not delete. I changed them and they were still in Spanish

<https://www.screencast.com/t/D7hIkprfhofE>


author: Rob Woodgate
body: Hi Rebecca,

That's a bit bizarre. The only other thing I can think to suggest is to change your default language to something else, e.g. if you're English (UK) change it to English (US), and then change it back again to force Confluence to use the right language.

If that doesn't work then I think you'd better put a support ticket in.....


author: Rebecca McMurry
body: Rob - It was the default language. I changed from English (UK) to English (US) and it is working great again. Thanks for your help!


author: Rob Woodgate
body: Victory snatched from the jaws of defeat! Glad it's working for you again :smile:


author: Rebecca McMurry
body: Hi Rob

Here are my responses

* Just one page, or on multiple pages? **Multiple**
* Just one space, or in multiple spaces? **Multiple**
* Just one browser, or in all browsers (Firefox, Chrome, Edge/Safari (depending on whether you're Windows or Mac))? **Multiple**
* Just for you, or for some others, or for all others **All**
* Administration \> Languages, what's the default language set to? **English (UK)**


author: Rob Woodgate
body: Hi Rebecca,

There are several reasons this could happen, including a browser problem or a change to Confluence's default language. These questions will help narrow it down.

Does this happen on:

* Just one page, or on multiple pages?
* Just one space, or in multiple spaces?
* Just one browser, or in all browsers (Firefox, Chrome, Edge/Safari (depending on whether you're Windows or Mac))?
* Just for you, or for some others, or for all others?

And in Confluence Administration \> Languages, what's the default language set to?


Tags: cloud

confluence-cloud
[Confluence Cloud]Copy & Paste for image is not working with Chrome
Asked by Medit:

Copy \& Paste (Ctrl+C and Ctrl+V) is not working for image when using Chrome. It is working with IE but it is not working with Chrome. I have been using copy \& paste for image with Chrome, but it is not working now.

Please fix it ASAP!!!


Answers:
author: Adam Farmer
body: I found a ticket for this issue here, if anyone is interested in tracking it or giving it some more votes:

<https://jira.atlassian.com/browse/CONF-46230>


author: Brian Carden
body: I am having the same issue. Unable to paste images into Confluence. Mac OSX 10.12.1, I have tried chrome, chrome canary, older versions of chrome, safari, firefox and opera.

I am a designer and have dozens of comps to upload. Incredibly frustrating and time consuming. Please fix ASAP!


author: Rob Woodgate
body: This is the same as [Brian's question](https://answers.atlassian.com/questions/52892665/why-is-inserting-images-not-working-properly) - you might want to collaborate on putting a ticket in.


author: J
body: I have the exact same issue. Tried incognito mode to see if extensions were the culprit, but that's not the case. Must be since Chrome 56 update (Chrome Version 56.0.2924.87 (64-bit) on Windows 10).

Also not possible in Edge, but I never use that browser, so don't know if issues are related.


Tags: cloud

confluence-cloud
2 alias for Jira and Confluence but both redirected to Jira
Asked by Continental_User:

Hello,

We have a 2 alias for JIRA and Confluence : buic-jira.conti.de:8080 and buic-confluence.conti.de:8090

When we try to access JIRA without to put the port (for example: [buic-confluence.conti.de](http://buic-confluence.conti.de) ) for JIRA is working very well but for Confluence when you put the alias without port just [buic-confluence.conti.de](http://buic-confluence.conti.de) is redirected to JIRA and receive a message: "This page will forward to Http://buic-jira.contiwan.com:8080. Please update your links"

Where we can to modify to work as well in JIRA for Confluence? Local IT tell us this is a problem from our side and they can help us but we don't were to look.

Thank you very much!

Nico


Answers:
author: Nic Brough -Adaptavist-
body: How are you doing this "alias"? Reverse proxies? Redirection?

If you're running JIRA on port 8080, but visiting it without mentioning the port, then there is something doing that mapping for you.

I think of this as an assumption - when you enter an http url without any port, your browser assumes, and uses, port 80. For https, it's assuming port 443. The ports have not gone away, they are just hidden because they're a standard that we humans don't really need to see. If something runs on a non-standard port, but appears to be working on one, then there must be something doing that.


Tags: confluence-administration
Impact of changing e-mail addresses for Confluence
Asked by Remco Hooijer:

Hello,

We are planning to change some of the e-mail address of our users. Can anybody tell what the impact will be for Confluence?

Best Regards,

Remco Hooijer


Answers:
author: Rob Woodgate
body: Hi Remco,

It won't have any impact on Confluence, other than notification emails will be sent to the new addresses.


Tags: cloud

confluence-cloud
Confluence search doesn't find german 'Umlaute'
Asked by Milraun:

Hi,

we are running a confluence server on ubuntu 16.04. Ubuntu's laguage settings are set to English (en) but confluence index language is set to german.

If I search the german word 'Verl?ngerung' the search term 'Verl?n\*' doesn't work. If I use 'Verl?n\*' pages and attachments with 'Verl?ngerung' are found.

Are there any options I miss ?

Thx

J?rgen


Answers:
author: Milraun
body: Small correction. Umlaute only don't work if using wildcards. Looking for 'Verl?ngerung' works but 'Verl?ng\*' doesn't work.

One interesting thing. If I search for 'J?r\*' here in answers it works. What is different ?

comments: author: Andreas
body: We've got a similar issue when the summary of a Service Desk ticket incluedes an Umlaut, the auto-search of the knowledge base fails. I'm currently investigating this but do not have a solution yet. If the issue still exists on your instance, I can keep you updated if you want.

See: <https://community.atlassian.com/t5/JIRA-questions/German-umlauts-causing-troubles/qaq-p/604766#M201107>


Tags: confluence-administration

special-character
Plugin date deadline
Asked by Valter Jeronimo:

```
Hello, is there a plugin to define a date of publication of a pdf or word document?
```


Answers:
author: Valter Jeronimo
body: Hi, I'll see. But I was thinking of an application that would allow me to say that such a document should not be visible at such a date.  

For example: The document "test" should not be visible from 10 February.  

Thank you.


author: Andrey Khaneev _StiltSoft_
body: Hello Valter,

Maybe you are looking for the [Handy Reminder](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Reminder+macro) macro from [Handy Macros](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) add-on. With this macro you can set a notification date for a user or a group of users who should publish your document.


Tags: confluence-administration