youngmon/atlassian-qna huggingface dataset:
Label marking history
Asked by Mitch S:

Is there a way to track the history of which team member marked/unmarked labels on list?


Answers:
author: Nguyen Minh Thien
body: For now, trello support custom automation rule to handle marking history.

Using Automation rules:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/258457iFF7608247902245B/image-size/large?v=v2&px=999 "image.png")

**Instruction:** 1. Create rule.  
2. Add trigger:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/258458i71C01CC8F0805D8B/image-size/large?v=v2&px=999 "image.png")

3. Create action "post comment" and fill with "*@{username} added the label {labelname} to this card"*

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/258460i57AD589F4F8579E4/image-size/large?v=v2&px=999 "image.png")

4. Save rule and turn on rule by check at the box:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/258461i9DE8445713A7466E/image-size/large?v=v2&px=999 "image.png")


author: Matthew N
body: Hey Mitch

Trello doesn't track the label history, however you can use [Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)to help with this!

++To add custom automation using Butlerbot, follow these steps:++

1) Add Butlerbot to your board [here](https://www.butlerfortrello.com/dashboard.html):   
-- A new list will be created titled "Butler"  
2) Add two new cards to the Butler list, using the follow text

* when a label is removed from a card, post comment "@{username} removed the {labelcolor} label from this card"
* when a label is added to a card, post comment "@{username} added the label {labelcolor} label to this card"

If you use label names, then the variable would be "{labelname}" instead of "{labelcolor}". You can even extend the comment to include the date and time, even though the comment will be timestamped. Just use

* when a label is removed from a card, post comment "@{username} removed the {labelcolor} label from this card one {date} at {time}

Then, whenever a user adds or removes a label on any card within the same board, Butler will write a comment on that card that will look something like **@username added the label orange label to this card** or **@username added the orange label to this card on October 5th at 2:30pm.**

Hope this helps - feel free to respond if you have additional questions.

comments: author: Tijana Vujanac
body: Hi Matthew,

I tried this, but no success..

My butler list:

![b1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/66510iDD10AE426CD5D5F2/image-size/large?v=v2&px=999 "b1.jpg")

Label is orange, RFC is text... I have put this in Description field...

I do not understand how it works, so I just did what you wrote.. does not makes much sense to me...

![b2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/66511iB4309BBB54DD8CEE/image-size/large?v=v2&px=999 "b2.jpg")

Just in case, I have put some text in title of the card..

Same thing... didn't work

![b3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/66512iA57384047E205DED/image-size/large?v=v2&px=999 "b3.jpg")

Any hint?
Use check list from other board
Asked by Alexey Chichirko:

Do you know if it's possible to use checklists from other boards or to create checklist templates on some other level so they can be used in every board?

Thanks :)


Answers:
author: Matthew N
body: Hey Alexey

Copying checklists will be specific to the board where the checklist is hosted.

As a workaround- I would recommend creating a new card and adding the checklists you want there, then make a copy of that card to each board where you'll be using those checklists. Then, the checklist will be able to be used on each board because it's housed there.

comments: author: Alexey Chichirko
body: [@Matthew N](/t5/user/viewprofilepage/user-id/1134030) thanks for your reply, it's a good workaround however probably not an option for me.

I am running PPC agency, we have several checklists which we are constantly updating, so I will have update cards on each board and there would be 10 or more boards.

Do you think Trello can update checklist option or maybe there is any other workaround? Thank you!
Why has Custom Fields dissapeared from my boards?
Asked by Tom Payne:

This morning, I logged in to Trello (Win 7, Chrome) and notied that the Custom Fields power-up was not showing up on any of the cards or boards when they were there yesterday afternoon. It's a fairly simple board. Any assistance would be appreciated.

Tom


Answers:
author: Matthew N
body: Hey Tom

Is the power up still enabled?

If not, please enable it again and your custom fields should appear.

If so, please clear your browser's cache and cookies and/or try another browser.


Tags: custom-field
Remove attached Trello account from the Trello repository option
Asked by Juan Perez:

Hello,

I connected my Trello board with Bitbucket. I disabled the Power-Up. However, the Trello board still appears in the Bitbucket repository.

How do I remove it from the repository?

Thank you! Cheers.


Answers:
author: Marta Galofre de Alos
body: Hi Juan,

Marta here, from Trello Support.

Could you please try going to your Trello settings, scroll down to Applications, and press on the "Revoke" button next to Bitbucket?

That should be able to help!

comments: author: Juan Perez
body: Hi Marta !

Great. I managed to remove it. Thank you very much.

Cheers,

Juan.
Business Class Account -
Asked by Stuart Bain:

I am a single user for Business Class and have a potential new team member coming aboard who I want to expose to my boards and cards (temporarily) until I decide whether to give them full access (as a paid user).

The Help Page suggests

Can I add someone to a board without paying to add them to the team?

Yes, as long as your team settings allow adding non-team members to boards.

I have not been able to work out how to amend Team Settings to add a non-team member. Also, what rights would they have.

I understand there is a setting for 'Observer' - however the above explanation indicates a non-team member can be added. How, and more importably what access would they have?

Thanks in advance!

Stuart


Answers:
author: Matthew N
body: Hey Stuart

To add a non-team member to your Business Class board, you'll add them directly to the board and not to the team. You can add them to the board as a member (will appear as non-team member) or observer, free of charge. Once you are ready to add them to your team as a billable member, you'll add them directly to the team.

A non-team member would have all the access to a board as a team member, what's different is they need to be added to the boards directly instead of being able to add themselves to any team board (plus the other administrative things like being able to deactivate a user on the team versus removing them from the team boards). Adding as observer will be view only (and commenting/voting if you enable those)

Hope that helps!
Will Jira Cloud power-up be extended to support transfer of comments & attachments ?
Asked by Arjun Mehra:

I'd like to be able to transfer trello card comments and attachments to Jira through the Jira Cloud power-up. Is it on the roadmap?

Thank you!


Answers:
author: Marta Galofre de Alos
body: Hi Arjun,

Marta here, from Trello Support.

This is not something we're currently working on but that will most probably be available in the future. I'll share your interest on this with the team so they can take it into account!

If you're curious about how our team decides on what requests we work on, this article gives some insight into that process: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>  

To see what features our devs are currently working on, check out our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and [](https://trello.com/b/ud59t1fL/trello-android-app)<https://trello.com/b/ud59t1fL/trello-android-app>, and serve the same purpose for our mobile apps.


Tags: jira-cloud
Gantt Charts
Asked by Katrina:

Hi All,

Have recently started to use the Gantt power up tool, and can not get it to break down the projects into the different lists.

I want it to have the first list with all the tasks in the gantt chart and then the second ect.

Instead it pulls all the cards over in alphabetical order and when I manually change them, it then changes my board so it is all out of sorts....HELP!

Thx,

Kat


Answers:
author: Marta Galofre de Alos
body: Hey!

It sounds as though you're having an issue with the Teamgantt interface, is that correct? If so, could you please reach out to their support since they'll have more insight on what the issue might be?

You can also have a look at their help docs here: <http://support.teamgantt.com/>, where you'll find their contact form.

If not, could you please further specify the problem you're encountering?

Thanks!
Is there a way to automatically assign a member to a List
Asked by Jeff Foreman:

I use the lists to assign tasks to individuals. Is there a way to add a member to a task when it is dropped into a list?


Answers:
author: Matthew N
body: Hi Jeff

Users of a board cannot be added to a list, they can only be added to the cards within the list. While Trello doesn't have an option to automatically add users to cards within a specific list, [Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)can help with this.

++To add custom automation using Butlerbot, follow these steps:++

1) Add Butlerbot to your board [here](https://www.butlerfortrello.com/dashboard.html):

***A new list will be created titled "Butler"***

2) Add a new card to the Butler list, using the follow text

*when a card is added to list "LIST", add member @USERNAME to the card*

***Any time a card is added to the list "LIST", the user USERNAME will be assigned to that card.***

If you have questions about setting this up, let me know.
Merging trello cards
Asked by M Chahal:

Hi, I wondered if it is possible to merge trello cards. We have some duplicate cards on a busy trello board and would like to merge them to the original one.

Is this possible to do yet?

many thanks


Answers:
author: Alex Darby
body: The way I manage this:  

1) make a new card

2) copy all the checklists from the cards I want to merge (Add checklist and use "copy items from..." dropdown)

3) you can then freely drag \& drop the checklist items from each checklist into the top one \& then delete the empty ones

4) caveats:

* loses the checked status of the checklist when copied
* faffy / prone to error


author: Peter DeWitt
body: [@M Chahal](/t5/user/viewprofilepage/user-id/1154648), Doesn't look like it's possible yet. See this recent discussion:

<https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-to-merge-the-information-on-two-cards-to-one/qaq-p/640204>

pd

comments: author: Ian Moore
body: Link is under "Share and more..."


author: George Gubarev
body: I wonder if merging has become an option a year later..


author: Eric Smoldt
body: I am also wondering about the (in)ability to merge cards in Trello. I'm honestly amazed that this functionality is not already there, at least through a power-up.


author: nbaldwin
body: Ditto Eric. Very irritating!


author: Constructive Realities
body: yes, functionality to take titles from card and convert them into checklist items in a single card would be valuable.

Since i can't share from phone directly into a single card's checklists, this would be the most reasonable workaround.


author: Roger
body: It's amazing to me how companies can launch out a product that is amazing, though not perfect, then for the next 10 years it's like they never move anything forward. What is up with that..? It's like running a marathon, they sprint the first 20 miles in one day and the next 6 miles take 20 years...


author: Tom Schulz
body: It is February 2022, and I can't find the "merge cards" feature anywhere. Is Trello still an actively supported product at all?


author: MB
body: Doesn't seem that way...


author: Anna Nielsen
body: Would be very helpful to have the feature to merge cards. Hope the Trello team is working on that option.
Is Comala Publishing supported on Confluence Cloud?
Asked by Shirly Tsang:

We are currently on Confluence server licenses and we use Comala Publishing to publish draft workspaces to published workspaces. In light of the end of sale for new server licenses, we'd like to know if Comala Publishing will be supported on Confluence Cloud in the near future.

Thanks!


Answers:
author: Fadoua
body: [@Shirly Tsang](/t5/user/viewprofilepage/user-id/1145236)

You should be good if you decide to migrate to Cloud. Comala does have the plugin available for Cloud users.

[https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview)

Let me know if you have any other questions.

Best,

Fadoua

comments: author: Mike Rink
body: [@Fadoua](/t5/user/viewprofilepage/user-id/655791) showing (once again) why she is a superstar Community Leader! Thanks so much for responding. You are totally right that Comalatech has Comala Publishing in the Cloud. However, just a minor correction - the app can actually be found at this link: [https://marketplace.atlassian.com/apps/143/comala-publishing?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/143/comala-publishing?hosting=cloud&tab=overview)


author: Fadoua
body: [@Mike Rink](/t5/user/viewprofilepage/user-id/306174) you are very kind! Thank you for updating the link! Greatly appreciated ?


author: Shirly Tsang
body: This is excellent news! Thanks, Fadoua and Mike for your quick responses!

Shirly


Tags: comala

confluence-server

migration-customer-care

server
Steps to pass Jira sprint number to Jira Issues/Filter Macro
Asked by Martin Wasiak:

We have a heavily customized Sprint Review page. Unfortunately, each week, we have to manually edit the sprint name in 10+ JQLs for different Jira Issues/Filter Macros.

I've seen people write Confluence Macros to do that, but can't figure out how to start.

For us, either defining the sprint value in the URL or once in the page would be ideal.


Answers:
author: KAGITHALA BABU ANVESH
body: Hi [@Martin Wasiak](/t5/user/viewprofilepage/user-id/3940656) ,

**project = ABC Sprint in openSprints()**

The above JQL only provides current active sprint issues. by using this there is no need to edit sprint names after sprint completion.

This will reduce manual updating of sprint names in JQL after sprint starting.

comments: author: Martin Wasiak
body: This won't work once the sprint is completed, hence I'd like to pass the value in the URL.

Ideally, I'd like to reuse the page in one of two ways:

\* I'd like to be able to clone the page and edit the sprint number in one place.

\* Pass the sprint number in the URL. For example: <https://confluence.company.com/display/VP/page?sprint=2545>

Then my JQL would look like:

issuetype=story where resolution is not empty and sprint=2545


Tags: confluence-server

server
Links applied to an image do not work on my mobile device
Asked by Julie Chavez:

I applied links to images in many confluence pages. They work great in the confluence cloud that i run on my laptop. But when I checked them on my android they only open the image not the link that was applied to the image. Is there a way to fix this?


Answers:
author: Diego
body: Hello [@Julie Chavez](/t5/user/viewprofilepage/user-id/4171691)!

After reading the behavior you described:
> 1. *Create a page*
> 2. *Add images*
> 3. *Add links to the images*
> 4. *Publish page*
> 5. *Access the recently create page via Mobile Application Experience*
> 6. *Click (touch) the image*
> 7. *Opens the image, instead of redirecting to link*

It seems that you are affected by the situation reported here:
> * [++***\[Confluence Cloud\] Clicking on the image with hyperlink on the Confluence Cloud mobile application opens up the image instead of redirecting the user to the linked page***++](https://jira.atlassian.com/browse/CONFCLOUD-67139)

Please, do share with us how much this affects you and your teammates day to day work!

Let us hear from you!


author: KAGITHALA BABU ANVESH
body: are you using the confluence cloud app in your android mobile

or opening confluence in desktop mode in mobile browsers ?


Tags: cloud

confluence-cloud

mobile
Terrastruct Install
Asked by Sara Creenan (M&T):

I went to install the free app on confluence in terra struct and was not able to access it. How do I get to it after it is installed?


Answers:
author: James Dellow
body: This is a supported app, so I would ask the vendor for help:

[https://marketplace.atlassian.com/apps/1222112/terrastruct?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1222112/terrastruct?hosting=cloud&tab=support)


Tags: addon-terrastruct-macro-container

cloud

confluence-cloud
Very big delay on Confluence Cloud.
Asked by Artur Jarosz:

I have a problem with Confluence Cloud. My friend has commented on one page. The problem is that when I have entered that page I was not able to see his comment in the next... 23 hours. After that time I got a notification, and a comment appeared on the page, and it was reporting the correct time - 23 hours ago. With his other changes, the story is the same - he publishes some changes, but I get them with huge delays.


Answers:
author: Artur Jarosz
body: Thank you all for your answers.  
It happened 3 times. 2 times for comments and once to publishing changes to a page itself. Right now everything seems to be alright. And every situation was related to one user.

comments: author: Bill Bailey
body: Could be a failure for his session to sync with the server. i.e. local connectivity.


author: Bill Bailey
body: I have seen others complaining about long lag times (hours) for data to fully update and sync on the Cloud, I think this may be a combination of connection issues along with overloaded servers. Atlassian is pushing people to the Cloud, but did they building out their network to handle the influx?


author: Daniel Ebers
body: Hi [@Artur Jarosz](/t5/user/viewprofilepage/user-id/4026963)

is this happening from a regular basis or was this an one time error?  
For Jan 12 there has been logged an Incident (<https://confluence.status.atlassian.com/>) but I do not consider this to be related as this was only for the Roadmap Macro.

Do you still notice this kind of delay? If so - and you can rule out any obvious local issue I'd encourage you to raise a request with Atlassian Support.

Regards,  
Daniel


author: Mirek
body: Hi [@Artur Jarosz](/t5/user/viewprofilepage/user-id/4026963) ,

Is this only related to situation when your colleague post a comment? Or you get also delays from other users (other updates)?


Tags: cloud

confluence-cloud
migrate my existing confluence to another server
Asked by TetsuyaTakaoka:

Hi,

I want to migrate my existing confluence to another server.

The current database is embedded h2 databse.

I have two question.

1. Do I need new license to install?

2. the way of migration.


Answers:
author: Nic Brough -Adaptavist-
body: You don't do this on Cloud.

I am going to guess you got the question about Cloud and Server wrong, and you mean Server.

You only need a new licence if

* The new server is a new server and you are going to carry on using the old one. If the new one is a replacement for an old production system, you don't need a new licence.
* Your old licence does not cover the version of the Confluence you are going to. (You can use any version released before the expiry of your licence)

To migrate, you'll need to export and import. See <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>


Tags: cloud

confluence-cloud
Organizing Policies and Procedures, and a Summary of Policies?
Asked by Andrew Legrand:

We use confluence to manage our policies and procedures, but I'm trying to find a better way to manage them.

For now, we have three main sections: Internal Policies, External Policies, and Procedures.

Within each group is children-pages, parent pages, tables of contents, etc.

What I'm trying to do is better link the policies and procedures.

One method is to have a page with a policy (i.e., we bill every two weeks) and then link to the procedure page (i.e., here's how to send bill). The procedure page would then need a backlink to the policy.

However, I'd prefer to have those on one page, and then a summary page of policies (mostly, for onboarding new employees. They should be aware of policies, but don't need to review all the procedures just yet).

Any suggestions?

I've looked at the include excerpt macro, but it seems like I'd have to update the "policies summary" page with every single except/policy. That's a ton of work.


Answers:
author: Andrew Legrand
body: I'm going to answer my own question here.

The answer is excerpts, but the way to include the excerpts in a summary page is via the children display macro.

Set the **Include Excerpts**parameter to Rich content.

The only drawback is that *every*page needs an excerpt in it.

A good feature would be a combination of rich-text and simple excerpts. Show the whole excerpt if it's on a page, but show nothing if there is no excerpt.

comments: author: R Smith
body: Hi Andrew. I'm about to start this process of putting Policies and Procedures in Confluence. Can I ask about how you set up your pages for the policies? Any black holes to avoid? How do you manage the meta details?

Thank you


author: Andrew Legrand
body: Our pages are setup in a hierarchy such that children pages contain policies and procedures, and parent pages contain indexes of those children pages.

Black holes: Don't assume the work is ever done! Ours is a constant work in progress.

I'm not sure what the meta details are. We may not be managing them. :)


author: R Smith
body: Thanks. The page metadata is what I'm meaning things like:

Department

Office

Reference

Approver

ISO Code etc..

The indexes you've created, is that using the Page Properties Macro?


author: Andrew Legrand
body: We don't deal with metadata, so I can't speak to that.   

I think it's the children pages macro.


Tags: cloud

confluence-cloud
Error adding restrictions
Asked by Indira Damavajhala:

Hi,

I am looking to add page restrictions and when I do so, I get the error message " **There was an error submitting the page restrictions. Please try again later."**

Is there an technical issue with Confluence now? Or is there something I am missing. Can someone please assist asap.

Thank you,

indira


Answers:
author: KAGITHALA BABU ANVESH
body: Does the "Restrictions" permission is enabled to you in space level permissions ?

comments: author: Indira Damavajhala
body: Hi,

I am the admin for the Team space and have full permissions. Even my colleague was complaining about not being able to upload a file.

I am not sure if this is a technical glitch in Confluence.

Thank you,

Indira


Tags: cloud

confluence-cloud