youngmon/atlassian-qna huggingface dataset:
both server based and cloud based versions of the same site?
Asked by suzanne hilborn:

I am maintaining both server based and cloud based versions of the same site. What's the easiest way to keep them in sync without deleting my cloud site and re-importing or rewriting material in two places?

response since I can't comment or respond:

Hi There. It's not the Atlassian versions that need to be in sync, it's the content I have posted on the software. I have reference information posted to our server based software that we also provide to our vendor teams through the cloud. Since our vendors cannot access our server based Confluence, we created a cloud based version and I want to keep the content in sync. Is that possible? The first time I did it, I imported the space, but now I cannot seem to do that without deleting the cloud space and reimporting it.


Answers:
author: Jaime S
body: Hi, Suzanne.

Cloud instances are always automatically updates and are generally in an later version than Server.

Just out of curiosity, why do you need to keep them sync? What needs to be in sync? Maybe there's another way to accomplish it.

Kind regards,  
Jaime Kirch da Silveira  
Atlassian Cloud Support


Tags: cloud

confluence-cloud
I can't install Active Objects plugin in Confluence 3.4.9
Asked by delterreno:

Hi,

Active Objects documentation says Active Objects is compatible with Confluence 3.4.9 and later:

<https://developer.atlassian.com/docs/atlassian-platform-common-components/active-objects/installing-active-objects>

I'm trying to install Confluence SPI plugin and I get the following error:

```
2015-11-23 18:15:59,769 ERROR [pool-8-thread-2] [plugin.osgi.factory.OsgiPlugin] enableInternal Detected an error (BundleException) enabling the plugin 'com.atlassian.activeobjects.confluence.spi' : Unresolved constraint in bundle com.atlassian.activeobjects.confluence.spi [78]: Unable to resolve 78.0: missing requirement [78.0] package; (package=com.atlassian.confluence.importexport.plugin).  This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see http://confluence.atlassian.com/x/1xy6D
```

I tried with multiple versions and always get the same error.

Can anyone help me?

Thank you.


Answers:
author: delterreno
body: I solve it using an older version of Confluence SPI plugin and Active Objects plugin, specifically **0.9.1** version. Before that I had to copy **activeobjects-spi-0.9.1.jar** to **WEB-INF/lib.**


author: Bruno Raymundo
body: Hello,

Sometimes, this kind of problem is caused by corrupted caches. Can you please [cleaning them as per this article](https://confluence.atlassian.com/display/CONFKB/How+to+clear+Confluence+plugins+cache) and check if you can then install the plugin again?

Regards,

Bruno

comments: author: delterreno
body: Thank you for your reponse. I cleaned the cache but I'm getting the same error. I checked my confluence-3.4.9.jar and the package com.atlassian.confluence.importexport.plugin not exists but com.atlassian.confluence.importexport yes.


Tags: confluence-administration
How to get started with calling Rest APIs for wiki confluence 3.5?
Asked by Sarabjeet Oberoi:

I've to create a script for calling Rest API for automating tasks for Wiki Confluence 3.5.

How should I start? I read the content on getting started with SDK but it leads to starting JIRA server using following command:

atals-run-standalone - product JIRA.

Please give directions on how to start.


Answers:
author: Adrien Ragot 2
body: Is your problem about starting the product, or about getting documentation about the REST apis? I'll answer about the REST apis:

If you could upgrade your version of Confluence\*, you could download the [REST API Browser](https://marketplace.atlassian.com/plugins/com.atlassian.labs.rest-api-browser/server/overview) plugin from the Atlassian Marketplace and install it in Confluence, and you'd get all the REST documentation easily.

Since you probably can't upgrade Confluence:

* Download the source code of Confluence 3.5 from <https://my.atlassian.com>. If you've paid for a license ($10), you can access it.
* Search for files which contain the text "javax.ws.rs". Those files describe Jersey resources which define the APIs of REST services. You need to be familiar with Java and Jersey to understand them.
* REST APIs are deployed at `{baseUrl}/rest/{key}/{version}/path...`, where:
  * {baseUrl} is the full base URL of Confluence including the context path, e.g. <http://confluence:1990/confluence>
  * {key} is the key of the module in atlassian-plugin.xml, if the resource was defined in a plugin.
  * {version} is the version of the same module in atlassian-plugin.xml.
  * /path is the annotation in the Java class, such as @Path("/path").

Honestly, I wouldn't undertake such a task without first upgrading Confluence. Keeping all systems up to the latest version is pretty important when a company wants full support and best-of-the-class tools.

\* Upgrading from Confluence 3.5 to 5.9 is a big change, in terms of user habits and data migration, but it's worth it.


Tags: confluence-administration
Even though plugin is renewed why it is showing renew option ????/
Asked by Tushar Mohite:

Test.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Even-though-plugin-is-renewed-why-it-is-showing-renew-option/qaq-p/153700?attachment-id=10848){#link_1187ab0e47d7d1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25655/1/Test.jpg){#display_1187ab0e47d7d1_0}


Answers:
author: Bruno Raymundo
body: Hi Tushar,

Have you updated the license key? The license details mentions the expiration date as Oct 19, 2015.

Regards,

Bruno


author: Tushar Mohite
body: Hi Bruno ,

The license key is already updated . Then why it is showing the Renew option???

Thanks,

Tushar
I cannot enter the character "." in Confluence 5.3
Asked by Peter Straub:

After creating a page or editing a page, I cannot enter the character "." using the keyboard.

The only way of entering this character is copy \& paste.

We currently use Confluence 5.3

Does anybody know the reason for this "behaviour"?


Answers:
author: Guilherme V.
body: Hey there,

Are you using IE 11? I found this bug report that can be related to your issue: <https://jira.atlassian.com/browse/CONF-31609>.

If yes, you'll have to use another browser or update Confluence to 5.4.1.

Cheers,

comments: author: Peter Straub
body: Oi Guilherme, yes we are using IE11. Thanks for your help.Cheers, Peter


Tags: confluence-administration
why i get error saying "Please choose a new title, somepage already exists" when i am trying to update a exists page
Asked by yycoder:

*This question is in reference to Atlassian Documentation: [wiki Resources](https://confluence.atlassian.com/pages/viewpage.action?pageId=296095206)*

I have tried with several params and still got this error, and i can not find any piece of code about this. Maybe, i just create new page and saving my time.


Answers:
author: Nic Brough -Adaptavist-
body: This happens when you try to rename a page and try to give it a title that you have already used for another page.

Page names must be unique within a space


Tags: name

page
change technical contact
Asked by Queris:

How can I change technical contact email address?


Answers:
author: Mario G?nter
body: Hi Tomasz,

login to you Atlassian Account at <https://my.atlassian.com> and navigate to Licenses (<https://my.atlassian.com/products/index>)

There you may be able to change/add the technical contact:

technical contact.png

Note: I guess only technical contacts are able to edit contact data.

Maybe you have to know who ordered the license and ask them to add you there as contact.

Hope this helps.

Cheers,   
Mario  
[](https://community.atlassian.com/t5/Confluence-questions/change-technical-contact/qaq-p/410862?attachment-id=4041){#link_1191674bd6c354}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69529/1/technical%20contact.png){#display_1191674bd6c354_0}


Tags: confluence-administration
how to extend the access to the staff of an external company
Asked by Sujata:

How to extend the access to the staff of an external company (i.n. another company possibly located interstate) in atlassian Confluence for the reporting.

Thanks

Sujata


Answers:
author: Phill Fox
body: In addition to the comments from Nic. If you are using an internal User Management Directory (eg LDAP/AD) you may wish to isolate their usage to only Confluence and so the users and the group could be created in an Confluence internal directory rather than your company-wide User Directory.


author: Nic Brough -Adaptavist-
body: Add the new users to the user list in Admin -\> user management.

I'd recommend putting the users into groups that tell you what company they are is as well, for tracking at least, although it would be useful for space admins to be able to say "let company X see my space" by adding the groups too.
How do I cancel a pdf conversion job?
Asked by Adrian Reid:

Someone in my team went to Space Operations \> PDF Export and set up a custom export to convert the whole space to PDF. It's a fairly big space and it would be nice to know how to cancel jobs like this. I looked at the Scheduled Jobs page in the admin section and it's not clear to me which job to cancel. Any ideas? I'm not really an admin but more just the goto guy for Confluence.


Answers:
author: Rodrigo Girardi Adami
body: Hi Adrian,

I believe the only way to cancel a XML, PDF or HTML export is by shutting down the application.

I've created this suggestion to add a cancel button to confluence UI: <https://jira.atlassian.com/browse/CONF-40015>

I recommend to watch and comment in that suggestion to increase popularity.

Cheers,

Rodrigo


author: Adrian Reid
body: Sounds like a good idea Rodrigo


author: salvatore
body: Hi, Adrian.

Thanks for your nice sharing. As you see, there are many free conversion tools online. But I don't suggest you to use them to do with your conversion work. Because I always believe that the free tools online do not have so many professional functions as the paid ones. And it is said that some of them might contain some virus. Check some free trials of the paid professional conversion tools to [convert pdf to image](http://www.pqscan.com/pdf-to-image/) using C#.NET first before you make your final decision if possible. I also suggest you choose one whose way of processing is simple and fast. It can save a laot of time for you. Remember to do your conversion work according to its tutorial page about [PDF conversion](http://www.pqscan.com/convert-pdf/). I hope you success. Good luck.

Best regards,

Pan


Tags: confluence-administration
New Feature - Confluence - New PDF Page type
Asked by Aaron La Greca:

Hi, I was wondering if there is a feature where you can create a page and its simply a PDF page that uses the whole page real-estate like as if you were viewing a PDF page through a viewer (but with title and confluence goodies like commenting voting etc)?. I am using Confluence in an office setting and it would be very handy to store, retrieve and view pdf documents not as an attachment, but an actual confluence page. I would flip my lid if you added a feature like that or already have one :smile: :smile:.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

There is a PDF viewer macro in Confluence

pdf_viewer.png

You can use it to embed your PDF on the page (comments are also available, as with any Confluence page)

Will this work?

pdf_viewer2.png  
[](https://community.atlassian.com/t5/Confluence-questions/New-Feature-Confluence-New-PDF-Page-type/qaq-p/436656?attachment-id=883){#link_1187ab8dab5fb9}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74041/1/pdf_viewer.png){#display_1187ab8dab5fb9_0}  
[](https://community.atlassian.com/t5/Confluence-questions/New-Feature-Confluence-New-PDF-Page-type/qaq-p/436656?attachment-id=884){#link_1187ab8dab5fb9_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74041/2/pdf_viewer2.png){#display_1187ab8dab5fb9_2}

comments: author: Aaron La Greca
body: Hi,Thanks for your response. The macro you were discussing has been removed:<https://confluence.atlassian.com/doc/end-of-support-announcements-for-confluence-210239673.html>You can attach a PDF and display a thumbnail image, then click on the thumbnail to go into PDF view.<https://confluence.atlassian.com/doc/display-files-and-images-245827130.html#DisplayFilesandImages-officeOfficeandPDFfiles>Its good, but would like something more seamless, too many clicks and waits.Something where the page displays the pdf automatically. Like how the thumbnails are built into the page, but the pdf could use the maximum screen real-estate. Then go on to a PDF viewer option for a detailed look if needed. This would give the user flexibility and speed to view pdf documents/pages quickly. Then to really improve use, the PDFs could have their content indexed and used in a confluence search. Also scanned document (like if I took a photo of a document) could be run through a OCR process and the data indexed for search. That would give tremendous power to the userI am using Confluence On Demand, upgrades are automatic (I like).Thanks again.Kind Regards,Aaron La Greca


author: Alex Medved _ConfiForms_
body: Oh, I see.. I have missed their notification about deprecation of these macros...


Tags: page

pdf
Team Calendar Notifications
Asked by Paul Dokken:

Is there a way to turn off notifications for Team Calendar. Currently every person is notified when an event is added or modified.


Answers:
author: Rodrigo Girardi Adami
body: Hi Paul,

As far as I know, the person must go to the calendar and turn off notifications. I could find this question pretty similar to yours.

<https://answers.atlassian.com/questions/293697>

I hope this helps!

Cheers,

Rodrigo


Tags: confluence-administration

team-calendars-for-confluence
How do I disable email notifications for upvotes/downvotes on Confluence Questions?
Asked by Rotem Yaari:

I recently set up confluence questions on our local Wiki and am getting email updates for voting activity. Can I selectively disable notifications for upvotes/downvotes?


Answers:
author: Matthew_Horan
body: Apparently not --\> <https://jira.atlassian.com/browse/CQ-603> ![thumbs-down](/html/@59AF2A4E813273EDD3C3708918F9A6CD/images/emoticons/thumbs-down.png "thumbs-down")

This is a common request from our team as well - can't understand why the notification config for Confluence Questions can't be as granular as the notification config for JIRA projects??

Really hope Atlassian decides to putt effort into resolving the above ticket - **seemingly small problems like this can severely affect adoption and drive people away from what is otherwise an incredibly useful tool** ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")
When will ARIJEA Better Blogs plugin be available for Confluence Cloud?
Asked by Duncan Fletcher:

I've been very keen on getting more admin control over blog and space watchers for some time, however we use Atlassian's Cloud-based offering for Confluence. Please advise your plans to make the Better Blogs plugin available for Cloud.


Answers:
author: Nick Muldoon
body: Hi Duncan,

Thanks for the request, great to hear you are interested in Better Blogs for Confluence Cloud.

Can you please [send me a quick email](mailto:nick@arijea.com) with the number of users you have and I'll make a note to let you know when it is available.

Thanks Duncan, have a great day,  
Nick Muldoon[Better Blogs by Arijea](http://arijea.com/products/better-blogs/)


Tags: addon-com.arijea.plugins.betterblogs

cloud

confluence-cloud
Decision page commenting isn't available
Asked by Michael D Insua:

Working in v5.8.6 build 5984, when a decision page is added to a space, there is no commenting section and don't know how to add or turn it on.

I do have permission to comment on pages across all spaces.

Suggestions?


Answers:
author: Guilherme V.
body: Hello Michel,

Check if someone had disabled the comment section for that page:

* [How to disable comments in a Page](https://confluence.atlassian.com/display/CONFKB/How+to+disable+comments+in+a+Page)

By default, the Decision page has the comment section enabled as all other pages.

Cheers,

comments: author: Michael D Insua
body: @Guilherme Viana \[Atlassian\] , hi there and thanks for the quick response.Unfortunately, due to my newness to the community, I had to wait to respond back...I followed the link to provided, checked and found that the HTML Macros html (html-xhtml) module was already enabled. And, because I created the decision page from the blueprint know the html macro with the disabling javascript wasn't added, but checked anyway yeah, not there.I thought the comments section should be there by default, similar to when adding a blog post - which I added one and the comments section was included when viewed - and wasn't sure if there was another way to add a comments section to the decision page.if you, or anyone else, can provide any guidance or suggestions would be appreciated.


Tags: confluence-administration
url custom
Asked by raifordbrookshire:

*This question is in reference to Atlassian Documentation: [Configuring Indexing Language](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765534)*

Ask your question here...


Answers:
author: Abdoulaye Kindy Diallo
body: The path should be the same as per this Cloud doc: <https://confluence.atlassian.com/confcloud/configuring-indexing-language-724765534.html> Please give it try and report to us.

[https://\<domain.atlassian.net\>/wiki/admin/editgeneralconfig.action](https://jetstar.jira.com/wiki/admin/editgeneralconfig.action)

Replace domain by yours.


Tags: confluence-cloud

index
Re-importing a space
Asked by Jeannette Dopheide:

I'm moving a space from one site 1 to site 2. I already imported the space to the new location just to test out the process. Is it possible to export and re-import again to pick up the latest updates/changes from site 1? Or should I delete the space from site 2 and start fresh?


Answers:
author: Milo Test
body: Pretty sure you *have* to delete the current space to import it again. It won't hurt to try, but I expect you'll get an error that the space already exists.


Tags: cloud

confluence-administration

confluence-cloud
How can I add multiple users to a group?
Asked by Steve Gallant:

I've looked through the various posts on this and I can't seem to find a way to do this through the interface. I find it hard to believe that this wouldn't be an option.

I have to add about 50 users to 45 groups. The answer can't be to just type the names in one by one, over and over. I don't see any options to bulk select users. What am I missing?

Thanks!

confluence - bulk add.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-add-multiple-users-to-a-group/qaq-p/80245?attachment-id=9571){#link_1187aca609defc}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13560/1/confluence%20-%20bulk%20add.png){#display_1187aca609defc_0}


Answers:
author: Steve Gallant
body: Nevermind, I figured it out on my own. I've scripted the user submission process and used Alfred to perform the action. You can just remove the Alfred elements from the script if you want to use something else. Have a look below and just repeat it as many times as you need it.

on alfred_script(q)

tell application "Google Chrome"

tell application "System Events"

keystroke "USER1"

delay 1

keystroke return

keystroke "USER2"

delay 1

keystroke return

end tell

end tell

end alfred_script


author: Adam Labus
body: You can use REST API to add/remove user to groups <https://marketplace.atlassian.com/plugins/com.itlab.confluence.plugins.restapi-extender/server/overview>


author: Steve Gallant
body: Thanks for the response. I'm not able to view that issue. There seems to be an issue with the required macro:

\*\*\*

Screen Shot 2015-11-23 at 9.56.57 AM.png

\*\*\*

Is there a way to format a string of text that would recognize multiple users? Comma separated doesn't seem to work.  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-add-multiple-users-to-a-group/qaq-p/80245?attachment-id=9144){#link_1187acb75d3de2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13562/1/Screen%20Shot%202015-11-23%20at%209.56.57%20AM.png){#display_1187acb75d3de2_0}


author: Abdoulaye Kindy Diallo
body: Unfortunately, this feature does not exist in Cloud. Please watch the the request and feel free to comment: <https://jira.atlassian.com/browse/ID-126>

A workaround you may consider would be to create a csv file with the users and the group membership.  
Upload the csv to WebDAV in the instance. Then contact support to perform the import for you.

Further info on this:

* <https://confluence.atlassian.com/display/Cloud/Import+users+and+groups>
* <https://confluence.atlassian.com/display/CROWD/Importing+Users+from+CSV+Files>


Tags: cloud

confluence-cloud
Pull data from SQL query, display with conditional formatting in Confluence
Asked by Thomas Ehardt:

Our overall end goal is to create decent looking project status pages in Confluence, including data from Confluence and JIRA. The former is internal-only and allows guest access; the latter is more public and locked down.

What I'm trying to specifically figure out is conditional formatting of data. Let's say that through a SQL query, we calculate a value that corresponds to a status. When displayed, that status field should then be styled visually based on its value (with colors, images, lozenges, etc.).

Some of the values will come directly from JIRA; some will be custom calculations for each status page. As an example, the simplest custom display would be the stoplight format (red, yellow, green).

I know that I can write a plugin to do this, but it seems to me that this is something that Confluence can already do, and I'm just not aware of it.

tl;dr: I want to get data from outside of confluence, change the way it's displayed based on various criteria, and have it be dynamic


Answers:
author: Bob Swift (personal)
body: That is a pretty typical use case for the [SQL-query Macro](https://bobswift.atlassian.net/wiki/display/SQL/SQL-query+Macro) from [SQL for Confluence](https://bobswift.atlassian.net/wiki/display/SQL). Suggest using wiki for the output format so you can easily use wiki markup in your SQL select statements to do customized coloring or user the **status** macro for instance. Usually the SQL case statement is used for that.


author: Thomas Ehardt
body: Yep - turns out I was making this way more complicated than it needed to be!
how often should i upgrade confluence
Asked by Olivia Sumlin:

how often should i upgrade confluence


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian would encourage you to upgrade on every release, but that's often not practical for several reasons.

You don't want to slip too far behind - the larger the upgrade jump, the more work it is, smaller increments tend to be easier.

Most of the time, you see people upgrading on a 6-12 month frequency though, and that's not a bad pattern to adopt - frequent enough that the upgrades aren't large complicated jumps, but infrequent enough that you're not into planning the next one the day after doing the current one!


Tags: confluence-administration