youngmon/atlassian-qna huggingface dataset:
Best practice for Jira Cloud configuration management
Asked by Peter M:

Hello community,

we plan to use Jira Cloud in our non-profit for project management. While we are IT professionals with experience with other products, we are still learning Jira, hence these questions.

We will have 3 JIRA instances (as sites) for dev, test and prod.

We would very much prefer to store the configuration in a text file, so that it can be checked into a git repo. Then, as soon as the configuration is ready to be tested/rolled out, it will be deployed the downstream environments.

Is something like this possible? What would be the best practice to manage different JIRA environments, please?

(The holy grail would be full Terraform support, but this is not the case afaik).

Thanks a lot for any hints

Peter


Answers:
author: Vish Reddy _Revyz_
body: Hi [@Peter M](/t5/user/viewprofilepage/user-id/4307340)

We are building some features in our [Revyz Jira Backup \& Restore](https://marketplace.atlassian.com/apps/1228694/revyz-backup-restore?hosting=cloud&tab=overview) app which are close to what you are calling out. These features are not yet published, but would be happy to share more details if interested. We want to enable movement of config data across sites seamlessly.

If interested please send an email to vish@revyz.io and we can coordinate a demo for you

Thank you

Vish

comments: author: Peter M
body: Thanks Vish, I will reach out to you per email.

Peter


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Jira does not have any configuration settings that can be exported and reused, beyond taking a full backup of everything, which can be imported into another empty Jira.

You need to be looking at tools that have been built to enable project and system configuration to be moved between systems - Configuration Manager and Project Configurator are the two I've worked with in the past.

comments: author: Peter M
body: Nic, thanks a lot for the hints, we will give the two tools a try.

All the best!


Tags: cloud

configuration

environment

jira-work-management-cloud
How do I create a view of all projects on a timeline in JWM
Asked by David Kaneswaran:

Hi Guys,

I really like the feature of seeing my project on a timline/Gantt view. Is there a way to see all my projects at once to see if there are clashes? Also is there a way to colour each task like shown in the attachment?

This may be a designers representation but just wondering how to get this view.

![image.png](/t5/image/serverpage/image-id/238076i268E82B95BBCC1DE/image-size/large?v=v2&px=999 "image.png")


Answers:
author: John Funk
body: Hi David,

You will need an add-on for that or you could create an Advanced Roadmap with a Jira Premium Subscription plan.

comments: author: David Kaneswaran
body: HI [@John Funk](/t5/user/viewprofilepage/user-id/7148) Thank you for your quick reply, my team are on a premium subscription for Jira Software but not JWM, think this is the light version we have access to. Where can I purchase these add-ons? Are there ways to create these overarching views in Jira Software or using dashboards.

David


Tags: cloud
How to compare a issue's field with another issue?
Asked by Pedro Silva:

Hi community,

When I create a new issue, I want it to compare one of the fields with the same named field on another type of issue.

I want to link these issues when the values match.

Is there any way to do this?


Answers:
author: John Funk
body: Hi Pedro - Welcome to the Atlassian Community!

You should be able to do that with an automation rule.

comments: author: Pedro Silva
body: Thanks for the reply,

I've been trying these rules but none seems to work with between issues, only checking the fields for the given issue.

Do You have any idea?


author: John Funk
body: Can you share your rule and what is not working with it?


Tags: cloud
Not getting the issue in the list when iam tring to link the issue while creating an issue
Asked by Sunilkumar k:

Hi,

While creating the issue i am trying to link the issue with other issue I am selecting "blocks" and while entering the issue for some issues I am getting the issue in the list below when I am entering the issue key , but some of the issues are not listed can anyone explain on what logic does this work.

![Screenshot (201).png](/t5/image/serverpage/image-id/238063i28D7AF29F51E54EF/image-size/large?v=v2&px=999 "Screenshot (201).png")

If Iam trying to link the same issue in after creating a story then it is showing in the list

![Screenshot (203).png](/t5/image/serverpage/image-id/238065i592BC1B6B0E925AC/image-size/large?v=v2&px=999 "Screenshot (203).png")

can some one explain the behaviour of linking issue while creating an issue.


Answers:
author: Dave Mathijs
body: Hi [@Sunilkumar k](/t5/user/viewprofilepage/user-id/4775218) , to my knowledge, issues which have not been selected before are not listed and need the exact key. I too find this not very user-friendly. When searching for an issue link to typing the issue key, the summary should always be shown.

comments: author: Sunilkumar k
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/5115728)

But i can see some of the issues which are not selected are listed but some are not not listed, If you know can you please explain on what logic this is done


Tags: cloud

jira-software
Error "Field 'parent' does not exist or you do not have permission to view it."
Asked by Kim Christensen:

All of my filters using the **parent** field (which were working last week) are now returning errors that *Field 'parent' does not exist or you do not have permission to view it.*

![Screen Shot 2020-05-18 at 1.47.52 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/95330i01AF7333637B50A1/image-size/large?v=v2&px=999 "Screen Shot 2020-05-18 at 1.47.52 PM.png")

When I begin to type "parent" in the query, it no longer suggests/populates **parent**as an option.

![Screen Shot 2020-05-18 at 2.20.55 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/95333i04CCEEF0097DA9D0/image-dimensions/277x107?v=v2 "Screen Shot 2020-05-18 at 2.20.55 PM.png")

The **parent**field does show up in other filter results, but you cannot sort by it.

![sort error.gif](https://community.atlassian.com/t5/image/serverpage/image-id/95339i43743AD82BDA7BCF/image-size/large?v=v2&px=999 "sort error.gif")

I am a site admin and have access to all projects/features/products, etc.. I have also checked with other admins and they return the same error.

I've been checking other fields and, thus far, I have not found similar issues.


Answers:
author: Ignacio Pulgar
body: Hi [@Kim Christensen](/t5/user/viewprofilepage/user-id/1849556) ,

I suspect a Jira Admin could have disabled sub-tasks in your Jira instance.

![parent-field.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/95513iB0CB2D84E9575002/image-dimensions/579x496?v=v2 "parent-field.PNG")

May you enter the following URL and check if that's the case?

https://**YOURSITE**.atlassian.net/secure/admin/subtasks/ManageSubTasks.jspa

Hope it helps.

comments: author: Kim Christensen
body: That was it. Thank you!


author: Sebastian Krzewi?ski
body: Hi [@Kim Christensen](/t5/user/viewprofilepage/user-id/1849556)

Are you sure that parent works with is not EMPTY?

I know that is not a good comparision but on on prem available operators for parent fields are: \~, !\~, in, not in.

Please check it.

Regards,

Seba

comments: author: Kim Christensen
body: I checked all operators and they return the same error.

I know this worked as late as last week, because it was part of the query for a saved filter I've used multiple times.


Tags: advanced-roadmaps

cloud

field

filter

jira

jql
CSV import does not work for Portfolio Teams field
Asked by Venkatesh Prasad:

Hi,

Our jira instance is enabled with Portfolio add-on and the Portfolio Teams field is configured in the scheme and the scheme is enabled to a project.

Now I have created 2 new teams from the Portfolio menu and have used these Team names in the CSV file.

When I am using csv import option available under Issues menu, the final screen of the import (Validate before import) says X issues won't be created as the Team name Yyy Zzz doesn't exist. If I ignore this and go ahead, import runs without Teams field

Any idea how do we do the import of this.


Answers:
author: Radhika Shinde
body: You can import by specifying team id instead of team name.


author: Brian LeTourneau
body: I'd like to see an answer to this question as I'm having the same problem.


Tags: advanced-roadmaps

csv
How to export all Epic and associated GTMHub OKRs
Asked by Vishal_s_sharma:

Hi - I would like to export all Epics and associated GTMHub OKRs tagged to it. I can see linked OKR (as seen in screenshot) but dont know how do i export this along with Epics.

Many Thanks

Vish

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/94719iC398E82827D26021/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Boyan Barnev
body: Hey Vish, Boyan here from the Gtmhub team.

Great question! You can use JQL filters to find the Jira items linked to your Gtmhub OKRs. Depending on whether you use Jira Cloud or Server you might be able to drill down a bit further and filter by the Gtmhub Objective name, owner name, and owner type (team or user).

Please refer to this article from our documentation for more details and specific examples:

<https://help.gtmhub.com/en/articles/4765585-how-to-find-jira-items-linked-to-gtmhub-okrs-using-jql>.

Best,

Boyan


Tags: advanced-roadmaps
Sync Timeline view of "Biggantt" & "Portfolio"
Asked by Rahul_Mittal:

Hi Experts,

I use both Biggant \& Portfolio in my organization in following ways:

**Biggantt** -- I use this for my project planning. Link multiple Jira projects and have a Tree structure for projects.

**Portfolio** -- I use this for planning tasks for my teams. I have defined teams in Portfolio and assign tasks. The tickets here are sub-set of what I have in Biggantt

++**Problem**++:

Biggantt uses "Start Date" \& "End date" for timeline view/planning \& Porfolio use "Target Start date" and "Target End Date" for timeline view/planning.

Because of this, any date change I make on one does not get reflected to other. For example: If I change development end date on Portfolio, then it updates it in "target end date" and, this change doesnt show on Biggantt because it uses "end date" field.

This leads to double work for me each time as I now have to update the same in Biggantt manually. Is there a way that both use common fields? Or, have a trigger.


Answers:
author: Marcin Geb _SoftwarePlant_
body: Hello Rahul

Also on the BigGantt's end, you can select fields that represent the start and end dates of bars on the Gantt charts. I marked these combo boxes in the screenshot below.

![biggantt-synchronization-seetings.png](https://community.atlassian.com/t5/image/serverpage/image-id/101848i3AC38F82F7FF8338/image-size/large?v=v2&px=999 "biggantt-synchronization-seetings.png")


author: Nguyen Tran
body: Hi Rahul,

There is a configuration on Portfolio's plan where you can choose to use different fields for Start Date and End Date. Changing that to use the same field as Big Gantt should reflect all the changes from Big Gantt to Portfolio and vice versa.


Tags: advanced-roadmaps

big-gantt

server
How to show remaining time in a portfolio plan?
Asked by Samuel Bar:

I would like to show the remaining time in a portfolio plan  
In each Story, after Logging Work the remaining time to complete the Story is shown  
How this field can be shown in the portfolio plan, currently can only be added the Estimation and the Org Estimation![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/94181iCBEB6F8D47892511/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Samuel Bar](/t5/user/viewprofilepage/user-id/3534246)

Here is what you can do.

1. Make your your plans is using hours (not story points)

2. Add Original Estimates (h) and Estimates (h) field in your plan.

It will look something like this.

![Screenshot 2020-05-10 at 12.48.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/94183iE1C63214C5E6AB12/image-dimensions/398x264?v=v2 "Screenshot 2020-05-10 at 12.48.44.png")

It is not exactly showing you calculated remaining time but the Original Estimates (h) field for reference is always there in the plan.

I hope it helps.

Ravi

comments: author: Samuel Bar
body: Hi [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596) ,  
Thanks for your answer, this what I am currently doing.  
I was looking to see the calculated remaining field.  

Thanks for your help.  
Samuel


author: Pedro Sales
body: [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596)

How did you add Original Estimates to the Plan? Then it populates the Original Estimates in the Time Tracking?

thank you in advanced.

Pedro


Tags: advanced-roadmaps

cloud
JQL to find issues in a Portfolio Plan
Asked by Scott Clem:

I'm trying to write a JQL query to pull all the issues in a Portfolio Plan. I know I can manually run an export, I just prefer a JQL query, because I can query exactly what I need.

There is a solution mentioned in this article:

<https://confluence.atlassian.com/jiraportfolioserver/searching-for-issues-using-portfolio-details-940678957.html>

#### *For issues in a specific plan* {#toc-hId--651583467}

* *To search for issues in a specific plan, type **issuekey in issuesInPlan(54)** , where **54** is the unique ID of the plan.*
* *For example, you have this URL for your plan:*   
  *<https://teamsinspace.atlassian.com/secure/PortfolioPlanView.jspa?id=54&sid=68#backlog>The plan ID in the URL is **54**.*

**BUT** it does not seem to work for the cloud version of Portfolio. The function IssuesInPlan returns the error when running a JQL query:

*Unable to find JQL function 'issuesInPlan(29)'.*

Am I missing something or is there another way to accomplish this?


Answers:
author: Sachin
body: Hello Scott,   

You are correct, the JQL options are not available on cloud, here is an open ticket with atlassian - [JPOCLOUD-7620](https://jira.atlassian.com/browse/JPOCLOUD-7620)  

I am not aware of any workaround at the moment, but here is the documentation for Cloud version [Searching for Portfolio for Jira custom fields in JQL](https://confluence.atlassian.com/jiraportfoliocloud/searching-for-portfolio-for-jira-custom-fields-in-jql-941619014.html)  

Best,  
Sachin.

comments: author: Scott Clem
body: Not what I was hoping to hear, but this is very helpful.

Many thanks!

Scott


author: Arnd Layer
body: oh boy ...


author: Tracy Langston x2472
body: I want this as well, just gave <https://jira.atlassian.com/browse/JSWCLOUD-19392> a Vote.


Tags: advanced-roadmaps
No Try the improved interface option available
Asked by Szymon Wesolowski:

Hello,

I have got portfolio in version 3.25.0. When creating new plans they are in new interface look and I can turn off new look in Planning interface \> Disable improved interface menu.

For existing live plans (created before 3.0 version of portfolio) and for new plans with disabled new interface there is no Try the improved interface position in menu.

![portfolio.png](https://community.atlassian.com/t5/image/serverpage/image-id/93674i2DE0550F4CB013CB/image-size/large?v=v2&px=999 "portfolio.png")

Can you pleas provide specific information how to turn on new interface look?


Answers:
author: Paul Christie
body: A little late I guess.

But assumed you found the solution by clicking

...\>\>Configure\>\>Planning Interface\>\>Enable new planning interface.

Regards.

PaulC.


Tags: advanced-roadmaps

server
Time variable team capacity
Asked by Martin Schwaiger:

The weekly capacity of our teams will vary over time, e.g. in Oct, 4 people will do another project so I need to reduce the capacity for that team in that period so autoscheduler will calaculate the right seult.

Would assume some kind of calender per team.

Afais you can only set a fixed ammount of hours for a team in the plan for the overall time and it does not really matter whether you assign people to the team at all.

Using the improved interface.

Any solution on that? Would be a showstopper... 14 days trial left...


Answers:
author: Roi Fine
body: Hi [@Martin Schwaiger](/t5/user/viewprofilepage/user-id/3909651) ,

My name is Roi, a pm in the team. We will soon ship the ability to set different capacity to future sprints (scrum team), and weekly iterations (kanban teams). It's a matter of weeks so stay tuned.

Roi

comments: author: Stephan van Gulck
body: Hi [@Roi Fine](/t5/user/viewprofilepage/user-id/434632) ,

if you are still in the position of PM, can you tell me where you stand with the advanced functionality of defining different capacity for a same Team. I'm trying to set up plans with teams for which capacity will grow with time

thanks

Stephan


Tags: advanced-roadmaps

server
Planning results in incorrect dates - 5 years in future
Asked by Remko Nankoe (public):

I'm running Portfolio for planning on Epic level. Of course stories are pare of these Epics - but I'm interested in a drill-down of these ordered Epics. So... I ordered the list of Epics in Portfolio based on priority. I assigned all same versions to avoid conflicts. Some Epics already have a few stories inside - some not.

As soon as I use auto-planning - the system will do mostly a good job - but unfortunatily some Epics are starting as per today and ending far in future - while in fact - it's just a sprint of work.....

I found out that sometimes it's just one single story inside the Epic that has and end-date assigned in far future - which is very strange. When I create a new story and delete the old one - sometimes the system fixes the issue and results well.. But sometimes it doesn't. So I was looking for subtasks - but there aren't. I also tried to replace the Epic once - which is also not a solution for this issue.

At this point I'm really 'lost' and don;t know where to find the answer on this. Basically I can not use Portfolio for automatic planning as of now - which is a pity or course.

Anybody who can help me on this?


Answers:
author: valeria cruz
body: I'm with the same problem; I thought that was related to my team (I was using a filter, not a board). But when I remove my team, my release appears as the attention point (no team).

When I configure my team back and run auto-schedule, all my epics (with a story or not) receiving new dates to 2024.


Tags: advanced-roadmaps

server
How to "undo" the latest JIRA cloud Portfolio version?
Asked by Chris Weber:

I have JIRA and JIRA Portfolio cloud versions. I had a custom portfolio dashboard on my main page the showed projects start/stop over time. Like a roadmap. I saw that Portfolio had a new configuration and it was asking me to accept, which I did. Now I have lost that custom visualization and I can't figure out how to get it back.

Is there a way to revert back to my old version of JIRA Portfolio?


Answers:
author: Rishikesh Kulkarni
body: Hi [@Chris Weber](/t5/user/viewprofilepage/user-id/3877935)   

I had the same problem as you, and I have managed to find the solution - sharing it below, hope it helps.  

Go to your Plan in the new interface \>  
Select the Settings icon next to the name of your Plan/Portfolio/Roadmap (whatever it's called now) \>

Select the Configure Option \>

In the new screen that has appeared, look to your bottom left you will see an option named "Planning Interface" \>

Select "Disable improved interface"


author: Pete Morris
body: Hey [@Chris Weber](/t5/user/viewprofilepage/user-id/3877935) - I'm a PM on the Portfolio for Jira team (now known as Advanced Roadmaps).

Would you mind emailing me at pmorris@atlassian.com with your site name (xxxx.atlassian.net)? It sounds like your site might be in our private beta for the improved interface but I'd like to check.

If you are in the beta you can try turning off the improved interface by going into your plan's settings and looking for "Planning interface" under "Advanced".

comments: author: Chris Weber
body: thanks Pete, I sent you an email with my cell number


author: Chris Weber
body: Pete, can you please email me. I cannot find this "Planning interface" under "Advanced".

I still have no answer to resolve this.


Tags: advanced-roadmaps

cloud
Stories in backlog are being scheduled by Portfolio
Asked by Abhishek Johri:

I want Portfolio to show dependencies between stories so that Portfolio can schedule a story that is blocked by few other stories after all the stories that are blocking a particular story are closed.But Portfolio is not showing dependencies at story level like it shows the same at Epic level with a different color header and footer for the dependent Epic.

Also Portfolio is scheduling all the items in backlog in random sprints all by itself , I want to have the over ride to schedule my backlog items in future sprints by my self and not by Portfolio ...

Has any one ever encountered this situation ??


Answers:
author: Amy Luzetski
body: Yes, I have the same problem with Portfolio 'self-scheduling' into sprints. It is super annoying and I have no solution for you. I just wanted to let you know that you are not alone.

comments: author: Abhishek Johri
body: I have two issues here , 1 Portfolio auto scheduling backlog items from board into random sprints and 2 the stories that are blocked by some other stories are being scheduled in portfolio before the completion of story that the current story is dependent on . I understand you have self-scheduling issue but what about the other one

??


Tags: advanced-roadmaps

backlog

cloud
Collaborator limit exceeded
Asked by Boulder Mountain Resort:

My board was locked due to an excess of collaborators. I have since removed multiple members to get the number down to 7 but I am still unable to edit my board.


Answers:
author: Danny Zuccaro
body: Hi there,

The collaborator limit includes all Workspace members and guests. The issue might be that while the board you are viewing has fewer than 10 collaborators, other boards in the Workspace could push the total over the limit.

An administrator for the Workspace could confirm this and remove collaborators or upgrade the Workspace.

I hope this helps.


author: Dreamsuite Mike
body: i [@Boulder Mountain Resort](/t5/user/viewprofilepage/user-id/5511064)

Please click on the members link on the left sidebar:

![Screenshot 2024-07-01 16.51.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/332811i38EE697CC5D6FEDB/image-size/large?v=v2&px=999 "Screenshot 2024-07-01 16.51.41.png")

You will then see the number of **Workspace Collaborators**

**![Collaborators Count.gif](https://community.atlassian.com/t5/image/serverpage/image-id/332813i18573FAADA79A6CA/image-size/large?v=v2&px=999 "Collaborators Count.gif")**

This is the number you require to get to 10 or less in a free account...
Can?t add recipes
Asked by Teresa Ellis:

I only have three people that access my recipes but it says I am over the collaborator limit. How do I see collaborators?


Answers:
author: Caity
body: Also, the collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the Workspace.


author: Danny Zuccaro
body: Hi Teresa,

You can see how many collaborators are in your Workspace by going to the Members page; the number of collaborators is in the sidebar. This [page](https://support.atlassian.com/trello/docs/workspace-user-limit/) will walk you through viewing collaborators and options if you are over the limit.

I hope this helps.

comments: author: Dreamsuite Mike
body: ![Collaborators Count.gif](https://community.atlassian.com/t5/image/serverpage/image-id/332809i883323B4EC45C0DD/image-size/large?v=v2&px=999 "Collaborators Count.gif")