youngmon/atlassian-qna huggingface dataset:
What is the shortcut/syntax for quickly adding the JIRA Issue/Filter macro to a Confluence page?
Asked by Kadeem_James:

Sometimes I need to add a 10-15 stories to a Confluence page and I was wondering if there was a faster way to apply the JIRA Issue/Filter macro. Im looking for a similar solution to how I can add dates quickly by simply typing "//" in the Confluence edit page.

Thanks for the help Atlassians!


Answers:
author: darudiith
body: There is now a shortcut to the jira filter macro: control + shift + j

comments: author: darthwalsh
body: This works! On MacOS don't use ***CMD*** +SHIFT+J, that's a browser shortcut. Instead, it's literally ***CTRL***+SHIFT+J


author: Shannon S
body: Deem,

There's no shortcut to insert Jira issues macro specifically, but you can type the trigger to insert a macro and type the word Jira, and it will jump to Jira issues macro.

The trigger is { on the old editor and / on the new editor.

Give that a try and let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Issue with confluence base url and display url
Asked by System Admin:

I am doing a test upgrade using KVM/QEMU using LVM snapshots of the production environment. I have the server base url set to localhost:8090 but the display url is auto filled and grayed out. In the server.conf file it has ../confluence. If I change this to just / it seems to break confluence. Also on the upgraded version of confluence the page localhost:8090/confluence does not exist and returns a page not found. How to I change the display url to localhost:8090?


Answers:
author: Diego
body: Hello there! Thanks for reaching out to the Community Robert.

Does your server.xml file has a section that looks like this:

```
<Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true">
??????????????????? <!-- Logging configuration for Confluence is specified in confluence/WEB-INF/classes/log4j.properties -->
??????????????????? <Manager pathname=""/>
??????????????????? <Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="60"/>
??????????????? </Context>
```

If the part that you are changing **from ../confluence to /** is the docBase, you should not. The variable under **path** is what is used to define a **context path** for your instance:

**[How to change the Confluence context path](https://confluence.atlassian.com/confkb/how-to-change-the-confluence-context-path-707985922.html)**

Further, could you clarify a few points:
> 1. Are you able to access Confluence by **using the Base URL** that is set?
> 2. **What is and Where** is defined the **display URL**?
> 3. Are you able to access Confluence when using **localhost:8090 while in the server itself?**

If you need, you could refer to this article on how to set the Base URL:

**[Configuring the Server Base URL](https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html)**

However, if the **greyed out URL** is indeed your site **base URL**, you can check here:

**[Confluence Server Base URL is greyed out and cannot be edited](https://confluence.atlassian.com/confkb/confluence-server-base-url-is-greyed-out-and-cannot-be-edited-362971522.html)**

For you to be able to **edit the Base URL** , your user needs the status of **System Administrator:**

**[Confluence Admin Permission Levels Explained](https://confluence.atlassian.com/confkb/confluence-admin-permission-levels-explained-604209420.html)**

Let us know what you think Robert!


Tags: confluence-server

server
How to get the confluence docker container to return a constant server id
Asked by Alec Keeler:

I'm trying to create a docker stack using a docker-compose file to run confluence, postgresql and phppgadmin in separate containers

At the moment this is just a trial, but the end goal is to be able to have docker launch a production suite of containers running confluence, jira and jira service desk (using the same shared postgres container as the DB) for my Companies introduction of Confluence/Jira/Service desk.

So far I have created docker volumes that allow me to persist the DB files and confluence configuration, but have an issue with the confluence licence.

Each time I restart the stack (using docker-compose up), a new confluence container is created that has a different server id that means a new confluence licence has to be requested

Now I'm new to docker, so maybe I'm using docker-compose incorrectly, but has anyone got a suggestion to enable the stack to be stopped and restarted without having to ask for a new trial licence each time ? Is the server id generated from anything that can be kept constant within docker e.g. network MAC addresses, so the server id remains constant and hence the original licence is still applicable.

Alec


Answers:
author: Shannon S
body: Alec,

The server ID for Confluence is persisted in the database and is unique to the installation.

As long as you can get the Docker image to use the same database each time then it shouldn't change. The fact that you're creating a new Confluence container each time is what is causing your issue.

Therefore, I would recommend you look into how to simply start the existing container so you can use the same server ID each time. Otherwise yes, it would generate a new server ID.

Regards,

Shannon


Tags: confluence-server

docker

licence

server
Confluence Excel Editting failed
Asked by Justin Tretau:

Hello,

if Windows 7 Clients wants to edit Microsoft excel or word documents via Confluence it appears an error

see also

<https://social.technet.microsoft.com/Forums/en-US/e07aa2b7-abd4-4212-94b9-56cf73a91323/certificate-error-while-opening-excel-file?forum=officeitpro>

and a unsafe solution for this error:

<https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi>

TLS 1.0, TLS 1.1 and TLS 1.2 are dsiabled due to Security issues. Is there another way to solve this problem?

Confluence:

* 6.10.2

Windows 7 64 BIT


Answers:
author: Nic Brough -Adaptavist-
body: This is a problem with your version of Excel - you will need to upgrade it to one that supports the secure protocols you should be using.

comments: author: Justin Tretau
body: Thanks for your reply we use Office 2016. Which Office version does support the secure protocols?


Tags: confluence-server

server
Hi Team,Which permission allows me to create a new group or add a new group.
Asked by Mukka Vishnupriya:

Could any please explain me this?


Answers:
author: Scott Theus
body: Hi [@Mukka Vishnupriya](/t5/user/viewprofilepage/user-id/2279357),

You need to be a space administrator to create and manage groups. Here is some documentation that should help:

<https://confluence.atlassian.com/confcloud/confluence-groups-724765433.html>

-Scott

comments: author: Mukka Vishnupriya
body: Hi Scott,

Thanks for the response.

I have space administrator permissions. But I am not able to view the add group link under the group head.

Thanks a lot,

Vishnupriya


Tags: confluence-server

server
HTTP Status 500 ? Internal Server Error during setup on Windows Server
Asked by Gus Johansson:

Hi,  

We just installed Confluence via .exe-installer for Windows. When we have finalized the installer and are redirected to web page for final setup we meet: HTTP Status 500 -- Internal Server Error.   

Could you please provide better insight in what is causing this?  

**Error message:**   

*Type Exception Report*   
*Message Cannot call sendError() after the response has been committed*   
*Description The server encountered an unexpected condition that prevented it from fulfilling the request.*   

Thank you in advance,


Answers:
author: Jared Brenner
body: Hi Gus,

[A number of other users have experienced this error as well](https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=http+status+500+cannot+call+senderror). You may find it useful to review their posts to see how they resolved this.

Good luck!

comments: author: Gus Johansson
body: Hi,

I have researched and investigated this error further. Link provided give indications but does not resolve my situation unfortunately.

We are currently experiencing the same error: 500. According to logs we have issues with *the SELECT permission.*

*Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The SELECT permission was denied on the object 'BANDANA', database 'CONFLUENCE', schema 'dbo'.*   

However, we have confirmed that the *confluenceuser* in database Microsoft SQL Server have the *db_owner* role. I can provide images if neccesary.

Do you have any more ideas on how to resolve this?

Can I provide any more information?


author: Jared Brenner
body: This isn't something I have any personal experience with, but other users may know a bit more than me. This could be an issue for Support - you can contact them [here](https://support.atlassian.com/contact/#/).


author: Gus Johansson
body: I solved it. The problem was that the installer did not install Java as needed by Confluence to run. So i:

1. Install Java

2. Make sure system environment variables are set and point to correct Java directory

3. Worked.


author: Jared Brenner
body: Glad to hear! If you could, please mark this as solved so other users experiencing this issue will be able to easily find your solution.


Tags: confluence-server

server
Automated API documentation
Asked by Peter Behrens:

I work in an agency. We create and maintain website projects.

Our frontend and backend developers are using bitbucket and bamboo.  
More and more projects are being realized headless, e.g. craftcms with react.

we document our work results in confluence, e.g. cms api.

at the moment the documentation of the cms api is maintained manually in confluence.  
Is there a plugin that automates the documentation?


Answers:
author: Merle Fischer
body: Hi Peter,

to automate API documentation you could check if Open API (Swagger) Integration fulfills your needs [https://marketplace.atlassian.com/apps/1219386/open-api-swagger-integration?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1219386/open-api-swagger-integration?hosting=server&tab=overview)

We're currently giving Open API Documentation for Confluence a testrun and so far we're not experiencing any major trouble with that [https://marketplace.atlassian.com/apps/1215176/open-api-documentation-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215176/open-api-documentation-for-confluence?hosting=cloud&tab=overview)

Depending on what else you want to make more visible within Conlfuence you maybe want to look into Include Bitbucket for Confluence as well ([https://marketplace.atlassian.com/apps/1212529/include-bitbucket-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1212529/include-bitbucket-for-confluence?hosting=server&tab=overview))

Hope this helps, cheers

Merle


Tags: bitbucket

bitbucket-server

confluence-server

server
Confluence: Login and password reset fails
Asked by Jens Hildenbeutel:

Hi,

I have Jira ServiceDesk (7.12.1) attached to Confluence 6.12.0

All accouts are managed by Jira.

Now users can no longer login (invalid credentials), but resetting the password leads to an error page while trying to call https://myconflunece/resetuserpassword.action?username=user\&token=xxxxxxxxx

The problem persists for all users except the root admin.

Any suggestion is well appreciated!


Answers:
author: Jens Hildenbeutel
body: forgot to mention: Jira login works fine for all.


Tags: confluence-server

jira

server
How to Configure Confluence server IP port from 8090 to 80 in windows
Asked by Nipuna Ruhunage:

Hi guys,

Can you send me How to Configure Confluence server IP port from 8090 to 80 in windows


Answers:
author: Nic Brough -Adaptavist-
body: There are really only two options here.

* Tell the Tomcat running Confluence to listen on port 80 instead of 8090
* Run a proxy server that picks up incoming calls on port 80 and relays everything to where-ever Confluence is running

Oddly, while the modification of Tomcat sounds more simple, it is actually more of a faff (and security risk) than installing a proxy service. I always recommend running a proxy in front of Atlassian systems unless you have a very very good reason not to.

We're still happy to point you at docs for either option, but to get the right one, could you tell us which you would prefer? And, if the answer is "proxy server", which one you would prefer? (For myself, I always choose Apache, but that's because I spent years running systems behind Apache servers that had been built by a couple of the people who wrote it, so I'm comfortable with it now. If you go with a proxy, pick the one you know best - IIS, Lighttpd, nginx, apache, etc)

comments: author: Nipuna Ruhunage
body: Can you send me URL that shows how to tell the Tomcat running Confluence to listen on port 80 instead of 8090 ?


author: Nic Brough -Adaptavist-
body: Start at <https://confluence.atlassian.com/adminjiraserver/changing-jira-application-tcp-ports-938847762.html>
Roadmap Tool
Asked by Michael Calver:

Has anybody else found the Roadmap tool a little buggy in terms of the interface? For example, for me it often doesn't allow me to select elements or close the interface.

I end up refreshing the page 2/3 times until it eventually works. Working in the Chrome browser, tried in IE and also on 2 machines.


Answers:
author: Shannon S
body: Michael,

There's a bug right now with the Roadmap Macro in Cloud:

* [CONFCLOUD-65229](https://jira.atlassian.com/browse/CONFCLOUD-65229) *Roadmap Planner bars not responsive on the first load*

I suspect this might be what's causing the issue you're having. Could you review the bug and let me know?

Shannon


Tags: cloud

confluence-cloud
delete unpublished page jumpes to dashboard
Asked by turo:

We have serval confluence spaces in place and if a person creates a new page (blank or based on template) and then decides to delecte this unpublished page, that will then lead the user to the Confluence dashboard (....../dashboard.action#recently-worked).

To continue working in the same space, user needs to select the space

We believe, it should be like: user is somewhere in a specific space and on a specific area/page. If, creating new page gets aborted like described above, the users should be back on that page, where he/she has choosen to create a new one.

Anyone has an idea, if this behavior is "works as designed" or is there any possibility to change this behavior?

thanks Roland


Answers:
author: Diego
body: Hello there Roland!

Currently, there is no setting that could change this behaviour. With this in mind, I went ahead and created a **Suggestion** for the Teams to look into:

**[CONFSERVER-57884 \| Stay at the same page after closing edit mode](https://jira.atlassian.com/browse/CONFSERVER-57884)**

You could go ahead to **vote and watch**this suggestion. Voting for it will increase the report visibility and watching will keep you up to date with everything posted there!

Let us know your thoughts!

comments: author: turo
body: hello Diego

I voted for your suggestion and thanks for your support

regards, Roland


author: Diego
body: Thanks for taking part on this!

If you ever need assistance, come share with the Community.


Tags: confluence-server

server
Is it possible to have (in Confluence) a fixed width for the Info, Tip, Note, and Warning Macro(s)?
Asked by Holger B.:

<https://confluence.atlassian.com/confcloud/info-tip-note-and-warning-macros-724765216.html>

adding a Note-Box with this Macro is easy done, but I need a fixed width whitch has exactly 900 pixels.

How can I do that?  

One, but not good way is:  
I can create a single cell table with a matching width, BUT than the boarders of the table are visible, because I use other tables on the same site.  
If I make the boarders invisible, ALL tables on the site have invisible boarders.

One possible solution:  
Is there a way to have only ONE table with invisible boarders on a site with multible tables?

Thanks.

HB.


Answers:
author: Brecht Seys
body: If you're not an admin (can't solve it via css) and have no "Content Formatting" plugin, your best shot is to put your **info** / **tip** / **note** / **warning** macro inside a **column** macro and give the column macro a certain width (px or %).


author: Merle Fischer
body: Hi Holger,

how comfortable are you with CSS? because you could influence this on a space level (even global if you needed to)

beware you have to be confluence admin user in order to do this, plus CSS styling is something that sometimes needs to be touched after updates, as class names change over time.

I would recommend you check out atlassian documentation on CSS styling in Confluence first: <https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>

in Order to set the info, tip, warning and note Macro to a fixed width of 900px you would have to add this to you style sheet:

```
                .confluence-information-macro {  

width : 900px;  

}  
```

beware this will set the width for alle of those macros is that space to a fixed 900px, if oyu ever move to using conf on mobile devices as well, this could become a problem...

----

If you are not a confluence admin and this is really important you might want to talk to your conf. admins about this.

Hope this helps, cheers

Merle


author: Jared Brenner
body: Hi Holger,

If you have the [Content Formatting for Confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server&tab=overview) app you can use the Div macro as described [here](https://community.atlassian.com/t5/Confluence-questions/how-can-I-get-a-horizontal-or-vertical-scroll-bar-for-the-panel/qaq-p/417447) by [@Milo Test](/t5/user/viewprofilepage/user-id/781527) to limit the size of the Info macro. This is one of my favorite new tricks.

Good luck!


Tags: confluence-server

server

table

user-macro
JPEG on background
Asked by Kamil:

Hi!

I need to place a jpeg image on the background of the space (or page - whatever). For space I used the next macro in Space Stylesheet:

```
body {
background-image: url("https://confluence.*********/download/attachments/********/photo_118592_20181227.jpg?api=v2");?
} 
```

Happens nothing, what do I do wrong? Confluence 5.8.2.


Answers:
author: Kamil
body: [This](https://community.atlassian.com/t5/Confluence-questions/Adding-Background-Color-to-a-Space/qaq-p/89765) worked, but maybe there are some other ways:

```
.aui-page-panel {
background-image: url("https://confluence.psbnk.msk.ru/download/attachments/117097616/photo_118592_20181227.jpg?api=v2");?
}  
```


Tags: confluence-server

server
Remove individual apps from subscription
Asked by Adedeji Olowe:

I am currently subscribed to Atlassian for Jira and Confluence. I don't think I need Confluence at this time and I would like to either pause it or remove it entirely as paying for what I don't need is a waste.

Unfortunately, the only options I have is to cancel the whole Atlassian subscription which is not what I want. I am fine with Jira as it is.


Answers:
author: Andy Heinzer
body: You can unsubscribe from an Atlassian Cloud product like Confluence by going to

![](https://confluence.atlassian.com/cloud/files/744721579/952628924/1/1529981268461/nineDot.png) \> **Site administration** \> **Billing** \> **Manage subscriptions**

On that page, you can see your active subscriptions. Next to the Manage Users button there is a drop down menu that will let you delete a specific application. This way you can remove confluence, without deleting Jira in Cloud.

comments: author: Adedeji Olowe
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/45037iF915A936F2C8283D/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: atlassian-support

cloud

confluence-cloud

jira

jira-cloud
Embedded links in Confluence pages
Asked by Kasun Loku:

Hi,

I have a page tree structure where the home/base page got embedded links to some of its child pages. Note: I cannot use "Children Display" macro as I need to show links to only some of the child pages.

My question is, when I copy this page tree structure to a different space using 'Copy Page Tree' third party plugin (same results if I use inbuilt Copy function too), embeded links in the home/base page created at the destination space does not refer to newly copied over child pages at the destination space, but to the original child pages in the original space.

Is there a way to setup the embedded links in original base page so that they will refer to new space's child pages when copied over?

Same question has been raised here but with no answer yet - <https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Can-you-make-links-relative-to-the-current-space-i-e/qaq-p/83824>

Many thanks


Answers:
author: Jared Brenner
body: Hi Kasun,

I've never used the Copy Page Tree app, but I don't see much about this topic on their [documentation page](https://artemis.atlassian.net/wiki/spaces/CPT/overview). It may be useful to contact their [support](https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=server&tab=support) so they can also assist in troubleshooting.

Good luck!
How long page/Attachment stored in Trash in Confluence
Asked by Vinay Ravi:

Hi,

I am curious how long will documents be present in Trash section in Confluence once they are deleted. Is the time period indefinite? How is the storage management of Trash happening?

I know if purged from Trash, they are gone forever.

Regards,  
Vinay R


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Vinay Ravi](/t5/user/viewprofilepage/user-id/1177879)

Everything you or your users deleted will stay in the trash bin until you purge it.

You could look into a plugin like auto purge recycle bin if you want to automatically remove trash.

[https://marketplace.atlassian.com/apps/1218564/auto-purge-recycle-bin?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1218564/auto-purge-recycle-bin?hosting=server&tab=overview)

Personally i have no experience with this plugin so make sure you test it in a test environment before using it in production.

Best regards

Dave

comments: author: Vinay Ravi
body: Thanks a lot [@Dave Bosman \[Realdolmen\]](/t5/user/viewprofilepage/user-id/1839428) for the comment. I will check into the plugin if needed and let you know the results :-)

Cheers,  
Vinay R


author: Dave Bosman [Realdolmen]
body: Hi [@Vinay Ravi](/t5/user/viewprofilepage/user-id/1177879)

Glad i could help

Br,

Dave


author: Fusion Helpdesk
body: [@Vinay Ravi](/t5/user/viewprofilepage/user-id/1177879) Auto Purge plugin working fine?


author: Vamsi Kandala
body: Features like 'Clean up' and 'Retention rules' were introduced from Confluence 7.19 LTS onwards. So, no third-party plugin required now.

You can specify rules separately for Pages and Attachments and chose to auto delete/ purge them after x number of days in Trash section (allowed values are 1-2000).

If Confluence is recently upgraded, the last upgraded date is taken if Confluence did not find the value for any Page or Attachment. This is because, the feature is not available in versions earlier than 7.19 LTS.


Tags: confluence-server

server