youngmon/atlassian-qna huggingface dataset:
Auto-Watch button
Asked by Amy Glanzman:

As of last week all of our cards have the "watch" button checked on them. How do we get rid of this?


Answers:
author: Rafael Dill
body: Hi [@Amy Glanzman](/t5/user/viewprofilepage/user-id/5105581) , welcome to the community! Since the 'Watch' is a primary action that affects a user's ability to collaborate in Trello, we did move the button to the top of the card back to get more visibility.

Right now, we aren't able to roll back the change on the watch button, however, I know the team is gathering feedback and I'm adding your report to it, so thanks for providing yours!

comments: author: Amy Glanzman
body: what's the function of the button? we never used it before and we had no issues collaborating.


author: Rafael Dill
body: Hey Amy, nice question! The idea is that watching allows you to take a closer look at something specific and be notified when another user makes a change to a card, list, or board in Trello.

Please feel free to take a look at the complete information here - <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>


Tags: cloud
Why does it say I have 4 annual licenses when I am trying to upgrade to trello premium.
Asked by Andrew:

I am trying to upgrade to trello premium and when I am looking at the cost it keeps saying i have 4 annual licenses and I don't know why I would need 4 licenses.


Answers:
author: Nathan Smith
body: Hey [@Andrew](/t5/user/viewprofilepage/user-id/5105578)!

Our Premium and Standard plans are workspace-specific which means you upgrade an individual workspace and all the boards in it rather than an account as whole and you'll have to pay for a license for everyone who's either:

* A member of your upgraded workspace
* Or is a member of more than one board in your upgraded workspace without being a member of the workspace itself (this is known as a Multi-Board Guest)

This'll be why you're seeing that you need to have 4 licenses for our Premium plan, if you're not wanting to pay for all these accounts, you can have an account be a member of 1 board in your workspace and as long as they're not a member of the workspace itself you won't be charged for them so you could remove anyone you don't want to pay for from the workspace and then add then as a member of just one board in the workspace.
How to limit / restrict what can be done to a board as a normal user?
Asked by Mike Compton:

How to limit what can be edited to a board for normal user.

Restrictions for normal users.

For instance, If I create a project template with "Check" boxes for task status/ completion and allow comments to tasks, however I do not want users to create task edit project templets or possibly create cards.

How to accomplish this?


Answers:
author: Rodolfo Moreira
body: Hi Mike, Welcome to the Atlassian community! I hope you're enjoying Trello.

In this case, what you described as a "normal user" is called an "observer" inside Trello and is a Premium feature. To sum up, when it comes to permissions on a board, there are different types of Trello users:

* **Board Members** - A 'Normal' member is simply a member of a board. Normal members can edit or add to the board without restrictions.
* [**Observers**](https://support.atlassian.com/trello/docs/adding-observers-to-boards/) - An observer is a member with read-only access to a board. (Observers are only available to Workspaces with [Trello Premium](https://trello.com/pricing)).

<!-- -->

* **Guest** - A normal member of the board. Guests are not members of the Workspace that the boards belong to. Guest members can edit or add to the board without restrictions.

<!-- -->

* **Board Admin** - A board admin is a member of the board who can do anything on the board. Board admins are marked by the blue and white chevron in the bottom right corner of their avatar.

You can upgrade your team to Trello Premium free trial (14 days), which adds several features to make managing teams. You can sign up for Premium here: <https://trello.com/free-trial>.

In case you want to keep a free workspace, you can opt to [set your board as public](https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/) but doing so would permit anyone visible access to that board, if a user elects to make the board public, the setting clearly states that making a board public will make it visible to anyone on the internet and Google. In addition, a board's current visibility settings are displayed persistently at the top of every board.

I hope this information helps, have a great day.
global board schedule
Asked by Martin Robert:

Hi. I need to be able to see in a calendar view all the cards that expire in a period but from different boards.


Answers:
author: Brittany Joiner
body: [@Martin Robert](/t5/user/viewprofilepage/user-id/5105454) you should be able to do this with the Trello Workspace calendar view!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/231596i1D79CB06C736B376/image-size/large?v=v2&px=999 "image.png")
Need help/advice on recovering an old account
Asked by Matt:

I've had a trello account for a long time, but I can only remember the username, not the email associated with it. I'm trying to get logged back into it but I'm struggling. I have a few email addresses it could have been and I've done password resets on all of the email addresses I regularly use - sometiems the forgot password screen tries to sign me up, so I know that email isn't one known to trello, and sometimes it sends a recovery link..

However, for all those that do send a recovery link, when I recover the account and log in, there are no boards

I have old emails from trello to other people i invited to the board, and I even have emails with amazon s3 links in them for files that were present on the board, and those links do still work so I'm hopeful that the board hasn't been erased..

..but how can I find out what email address is used with the board, or recover the account? If I gave support a link to a media file on s3 could they tell me what email address is associated with the board that owns that media file?


Answers:
author: Alex W
body: Hi [@Matt](/t5/user/viewprofilepage/user-id/5065670) - welcome to the Community!

Please raise a ticket for this issue at <https://trello.com/contact> - this is a log in issue and is not supported by the Community.

You can raise a ticket on our contact form for a log in issue by selecting 'Account issues' on the field **What can we help you with?** and 'Trouble logging in' on the field **Pick a topic**.
Archiving all cards BUT the top one
Asked by Sara Hamberg:

Hi!

I basically use bot the button and automation to archive all cards that are older than 7 days in the "ready" column. So far so good BUT I have built the kanban so that the topcard (see below) is the "header" of the whole column and I would like it to stay ( it also contains features like firework when a card is placed there :) ).

![2022-12-20_11h26_46.png](/t5/image/serverpage/image-id/231344iFCBAFB79C273EB27/image-size/large?v=v2&px=999 "2022-12-20_11h26_46.png")

So what i cannot find is a way to write the automation like "archive all cards in the list BUT not xxxx" or an if function like "archive all cards in a list IF it has the label xx for instance". By doing that I could give them that label to begin with when moving the card to that list in order to use it.

Any smart ideas or tips? :)

Br,

Sara


Answers:
author: Rafael Dill
body: Hi [@Sara Hamberg](/t5/user/viewprofilepage/user-id/4260702) , thanks for writing to us! I think that there's an automation that does what you need here.

1. Go for Automations, select "Rule" or "Button"
2. On the left, select "Calendar"
3. On the trigger, go for "every day". You can select a specific time if you want.
4. Then, on the "Move Cards", go to the bottom and select "Archive all cards with the xxx label" and select the label you want
Get location from azure logic apps
Asked by Teh Yong Xian:

Hi, how do i can get the location that have in trello by using azure logic apps to input the coordinate/address? and it will be display in trello card.   

bellow is something that i trying to work on.  
![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/231324i5A75254543F23B8C/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: milynnus
body: [@Teh Yong Xian](/t5/user/viewprofilepage/user-id/5105301)

The coordinate looks like SIngapore. :)

With the premium plan, the map should be automatic show on the back of the cards if you update the address, coordinate correctly.

comments: author: Teh Yong Xian
body: the address is a random coordinate that i take it from google map,  
alright i will have a try first and let u know


author: Teh Yong Xian
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) this is the result i just test,

It not auto show the location when this card is created.

<br />

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/231325iDF7F17F3B5A50BF6/image-size/large?v=v2&px=999 "Capture.JPG")


author: milynnus
body: [@Teh Yong Xian](/t5/user/viewprofilepage/user-id/5105301)

add .json to the card url on your browser. If the azure app is working correctly it must create something similar to this

> {"id":"62e05....607ff1",**"address":"80 Mandai Lake Rd, Singapore 729826"** ,"badges":{"attachmentsByType":{"trello":{"board":0,"card":0}},**"location":true,"** votes":0,"viewingMemberVoted":false,"subscribed":false,"fogbugz":"","checkItems":0,"checkItemsChecked":0,"checkItemsEarliestDue":null,"comments":0,"attachments":1,"description":true,"due":null,"dueComplete":false,"start":null},"checkItemStates":\[\],"closed":false,**"coordinates":{"latitude":1.4043485,"longitude":103.793023}** ,
>
It it does the map will not show. You have to approach the app provider. You can use API to set this parameters and the map will show. Sometimes you have to refresh the page.


author: Teh Yong Xian
body: alright, will have a try on this, will update u later. Thank you again


author: Teh Yong Xian
body: the solution is work, i just need to add **"location":true,", "coordinates":{"latitude":1.4043485,"longitude":103.793023},
<br />**it will as what i trying to do.


Tags: azure
sending custom made template to a client
Asked by Christian van Loon:

I create solutions for my clients to have a more efficient way of working. Now I have recently started using trello myself. And now for one of my clients I've created a custom made trello template.

However, I can't find how to send this template to my client, I do not want to add them as members of my organisation.

Any suggestions?


Answers:
author: Rafael Dill
body: Hi [@Christian van Loon](/t5/user/viewprofilepage/user-id/5105276) , welcome to the community! We cannot directly send only the template, but what you can do is create the template on a board (or [just copy it](https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/) from another board), [turn the board public](https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/), and then send the link to your customer!


Tags: share

template
It won't sort descending numbers?
Asked by Feyre Lamentation:

I set a rule for my list: "When a card is added to list, sort the list by title descending"

It works alphabetically, but I have things numbered 1-10 and it doesn't seem to understand that 10 is the largest number and 1 is the smallest, so it puts them next to each other...   

Right now it is currently sorted 9, 8. 7, 6, 3, 10, 1.

Any advice on how I could sort it so it will order the things like 10, 9, 8, 7, etc. descending?


Answers:
author: Felipe Marques Noll
body: Hi Freye! Welcome to the Community.

I'm Felipe, nice to meet you :)

As you reported Butler alphabetically sorts the title from left to right. If you add the numeral "0" before the numbers 1 to 9, it will sort as you want. I'll let an image example below and a video of Butler working in this example here: (<https://share.getcloudapp.com/Z4um6gXe>)

[![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/231583i2586668862B50411/image-dimensions/352x416?v=v2 "image.png")](https://share.getcloudapp.com/Z4um6gXe)

I wish you nice holidays :D

Felipe


Tags: butler

rule

sort
Is it possible to send a automated email when card moves to a certain list
Asked by Triangle Blueprint:

Hello Everyone,

we run our board to keep track of jobs we have inside our printing company

.I was wondering if there was a way to automatically send a email when a job gets moved to our "ready for pickup" list that just states that your order is ready for pickup.


Answers:
author: Christl_Email for Trello
body: Hi [@Triangle Blueprint](/t5/user/viewprofilepage/user-id/4601378)?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

You may have already solved it, but just in case you still need help, you should be able to do this with Butler Automation. When setting up your trigger, you'll just need to make sure that you specify when card is **moved** to a **certain** **list.**

In the screenshot below, I added custom field variables for the email address and order number as an example.

**![Butler email rule.png](https://community.atlassian.com/t5/image/serverpage/image-id/235033iEF67A40CD5AA6D23/image-size/large?v=v2&px=999 "Butler email rule.png")**

Hope that helps!

If you are emailing clients though, you might want to look into a Power-Up (like our [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard)) because you'll be able to add your own signature, custom email address etc. which might be useful.

You're welcome to pop over any questions to hello@sendboard.com or simply [add the Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with a free trial.


author: mustafa sener _Hipporello_
body: Hi [@Triangle Blueprint](/t5/user/viewprofilepage/user-id/4601378)

You can do this with Butler automation. Crate a Rule and select Card Move as trigger. And for the action select Content and at the bottom you will see email.

However, I am curious about your use casse. Do you do order management on Trello? If so, I would like to talk if we can build an Order Management App with our nocode powerup builder that has an external interface like product listing and order form support. If you are interested in please write us from support@hipporello.com.

You can check our website [https://www.hipporello.com](https://www.hipporello.com?) to get details about Hipporello as well.

comments: author: Triangle Blueprint
body: Thank you for the reply, I did do that but it sends them a automated email when there added to the board which I don't want it to do. and then in the body of the email that I have the prewritten wording, it is super busy with trello information. I really just want one email sent out with specific wording.


author: mustafa sener _Hipporello_
body: hi,

Then you can use Hipporello Apps for this purpose. Let me know about your available time to meet via our support email support@hipporello.com


Tags: cloud
Is there a URL for timeline sorted by member?
Asked by Alex Florez:

I'm trying to set up an automated work schedule board for my company with six employees, hoping to be 10+ in the next couple of months.

We already have a pretty complicated tangle of spreadsheets for a database that includes customers, projects, timesheets, payroll, etc. I'd like to use the 2 way sync powerup to give my employees a very digestible work planner, but it would be nice if the timeline could default to the member filter, or if there was a URL to get to it. Any ides?

![member.png](https://community.atlassian.com/t5/image/serverpage/image-id/231286i7DEB8167B8B049A9/image-size/large?v=v2&px=999 "member.png")


Answers:
author: Alex W
body: Hey [@Alex Florez](/t5/user/viewprofilepage/user-id/5105068) - welcome to the Community!

Unfortunately there's no way to have the Timeline View default to filtering by member, and the URL doesn't change on the View depending on how you're filtering.

comments: author: Alex Florez
body: Thank you Alex. Is there a way we can request this?


Tags: member

schedule

sync

timeline
Avoiding to show a workspace that contained a board that I left due to the end of a project
Asked by Manuel Lemos:

Hello,

I just let the board of the project in which I ended my participation.

Is it possible to avoid showing the workspace that contains the board that I left?


Answers:
author: Alex W
body: Hey [@Manuel Lemos](/t5/user/viewprofilepage/user-id/5105051) - welcome to the Community!

You can only see a workspace if you're still a member of it. I recommend removing yourself from the workspace by following this tutorial: <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>
Hy there, im connecting trello with clockify. But it just work for 2 days, then it need 4?
Asked by design brighton:

Hy there, im connecting trello with clockify. But it just work for 2 days, then it need 4?  
Can you help for the details information about how much it cost? 4? its for 1 account, 1day, 1 week, 1 month or what?  


Answers:
author: Alex W
body: Hey [@design brighton](/t5/user/viewprofilepage/user-id/5105026) - welcome to the Community!

If you have any questions about the Clockify Power-Up, you can reach out to the dedicated support team for this Power-Up at tkostiushko@sm-act.com
Change Admin to boards from a person that left the company is admin for
Asked by Mattias Ahlstr?m:

I'm a member of a number of boards ( connected to a workspace that I'm admin for ) where the Admin of that board have left the company. Now I want to be admin for the boards as well, but I cannot figure out how I do it. But that must be possible to do right ?

( I'm running a free version, without the free trail left)

If I'm forced to delete the boards and recreate them , I'm not allowed to do that either :-(

Could you pls infom me how to do this action.

br


Answers:
author: Alex W
body: Hi [@Mattias Ahlstr?m](/t5/user/viewprofilepage/user-id/5104311) - welcome to the Community!

If the sole admin on your boards is unreachable then your options to change the admin to yourself are limited. That being said, here are some options you can try:

* (recommended) If these boards all sit in a workspace that you're a member of, you can start a Premium free trial on this workspace, which will make you the admin of it. While the trial is running, you can change the admins on the boards from the previous admin who is unreachable to yourself. You can start a free trial at <https://trello.com/free-trial>
* If the previous admin signed up to Trello under a company email that is the same company as yourself, you can reach out to your internal IT team and ask them to give you access to their email. From there, you can reset their password at <https://trello.com/forgot> and then log in with their email and the new password you've sent. From their account, you can then make yourself an admin of the boards
* You can try reaching out to this former colleague of your's to see if they still have access to Trello to make these changes for you

comments: author: Mattias Ahlstr?m
body: Thanks Alex , there seems to be a way to solve this .

br Mattias
Is there a way to bulk assign a label to multiple cards that have already been created in a list?
Asked by FanHustler:

I am creating an availability calendar board:

* 2022 Availability is an example of a list title
  * Month
    * day 1
    * day 2

I have already created 365 cards, but realized I want to add an "available" label to each of the only after I had already created them all.

I would also like to know how to do this for other use cases {descriptions, etc.}.

Any advice on the most efficient way to accomplish this would be greatly appreciated!


Answers:
author: Alex W
body: Hey [@FanHustler](/t5/user/viewprofilepage/user-id/5104925) - welcome to the Community!

I recommend testing out the Bulk Actions Power-Up to see if it has the functionality you need: <https://trello.com/power-ups/5e4464985fd190825d164de3>
How to disable Google SSO?
Asked by Jonas Van Bogaert:

We are ending our Google Workspace-account due to an company-transfer to Microsoft.

I'm signed on with my Google account, which means it's not possible to enter my current password, to then change to a new password.

Can someone help me to shift from Google-SSO to a standard e-mail and password login?

Thank you!


Answers:
author: carlosughini
body: Hi Jonas,

Welcome to the community!

To be able to change this configuration you need to be an Organization Admin.

What happens is that your company is using Atlassian Access and configured SSO for the managed accounts, where your account is included.

The integration is actually established by the SAML Single Sign-on settings on Atlassian side. When you delete that configuration, the connection with Google will be disconnected.

Here is how you can disable the SSO as an org admin:

* In the browser tab that popped up, put in the address [https://admin.atlassian.com](https://admin.atlassian.com/)
  * Access your organization
  * Navigate *Security \> SAML Single Sign On*
  * Delete the settings.

Your domain users should now revert back to the Atlassian Account password when logging into Atlassian (including your site).

Please let me know if it helps.

Kind regards,

Carlos
Does anyone have a suggestion for a power up that links to my outlook calendar and email?
Asked by Mary Jane McNeil:

I am currently using a power up that I like and I received a message that says:

After December 15, 2022, the Trello add-in will no longer work with Microsoft Office. We advise switching to any similar add-in offered in the store.

Anyone have a similar add-in they like that they can recommend to me?


Answers:
author: Christl_Email for Trello
body: Hi [@Mary Jane McNeil](/t5/user/viewprofilepage/user-id/5104898)?

Just to add to Alex's comment, we also have an article about alternative options which you might find useful: [Outlook's Trello add-in is being retired, here's what to use instead](https://www.sendboard.com/blog/outlook-email-add-in-for-trello-alternatives)

Hope that helps!


author: Alex W
body: Hey [@Mary Jane McNeil](/t5/user/viewprofilepage/user-id/5104898) - welcome to the Community!

Some Power-Up developers have left some suggestions on replacements for the Outlook add-in in the comments of this article: <https://community.atlassian.com/t5/Trello-articles/The-Outlook-add-in-is-being-retired-here-s-what-you-need-to-know/ba-p/2125373>


Tags: power-up
How do I remove someone from a paid member that is no longer on my team and will not be replaced.
Asked by Angela Giglia:

I have 3 paid memberships for 3 people on my team. One is leaving and wont be replaces so I need to remove one member from billing.


Answers:
author: Lauren
body: Hey Angela, welcome to the community!

To remove someone from a Workspace, you have to be a Workspace admin (which I assume you are!). Go to the Workspace profile, and under Members, click the member's icon. Choose "Remove from Workspace" --- this will remove them.

comments: author: Angela Giglia
body: I saw that but Does this also remove them from the billing?
How do i reset my password if i dont have access to my email?
Asked by Jani Babineau:

i deleted my email address and now i cant change my trello password. is there a way i cant get access without that email address? {#toc-hId--498485423}
-------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Dave Mathijs
body: HI [@Jani Babineau](/t5/user/viewprofilepage/user-id/5104552) , welcome to the Atlassian Community!

Have a look at the following article: [Recovering your Trello account](https://support.atlassian.com/trello/docs/recovering-your-trello-account/)


Tags: cloud