youngmon/atlassian-qna huggingface dataset:
Butler & Email: Capture recent cards
Asked by Deano:

Hi all! :)  

I've created a scheduled report using Butler, which returns all cards within a list and drops it into an email. The list has around 100 cards at the moment.

<br />

I would love to be able to filter those results to cards that have been created in the previous 7 days - rather than returning them all. None of the cards use due dates currently.

Is there a way to filter by creation date? Is there a better way to do this?


Answers:
author: Esme Crutchley
body: Hi [@Deano](/t5/user/viewprofilepage/user-id/3887995)

Welcome to the Community!

Right, let's get into this!

Okey dokey!

I know you have 100 cards that you want to be able to sort, so this first step is going to take some time, but stay with me, you'll only need to do it once!

Right, I would suggest you have Custom Fields enabled and that you create a CF called "CC" (standing for Card Created) and have it as a date field.

Then you can go to the back of each card, scroll to the 'Activity' section, click 'Show Details' and it'll bring up the date that the card was created as the very first entry, depending on how many entries there are, you might have to scroll down a bit! It should look something like this:

![Screenshot 2020-04-27 at 19.14.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/92419iCD63495E8F7AC191/image-size/large?v=v2&px=999 "Screenshot 2020-04-27 at 19.14.21.png")

Go to the CC custom field and change it to match the date that the card was created in the 'Activity' section.

Now, if you have Butler availability, I would also create a rule that states whenever a card is added to the board, Butler will set the CC date to now:

![Screenshot 2020-04-27 at 19.11.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/92420iCA8123363E8A0509/image-size/large?v=v2&px=999 "Screenshot 2020-04-27 at 19.11.33.png")

As you can see, I have this set up, so right above the time and date that the card was created, there's another entry by me saying that I changed the CC to now.

Now, if you want to organise the list, you can click on the 3 dots, you can order by the CC field.

Please let me know if this is what you meant?! If not, we'll try something else!

Esme :)

comments: author: Esme Crutchley
body: You can also do this without doing any of that!

If you click the 2 dots, you'll get the option to 'Sort' - if you click on that, it'll give you options where you can sort by the date that the card was created:

![Screenshot 2020-04-27 at 19.36.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/92422i4E2E25FC07A04607/image-size/large?v=v2&px=999 "Screenshot 2020-04-27 at 19.36.24.png")

So you could ignore everything I previously said, and do that instead!


author: Esme Crutchley
body: So you might be able to add the CC to the report that you want to run?


author: Deano
body: Ah - that did it, perfect, thanks!


author: Esme Crutchley
body: Woohoo!

No worries!

If you have 2 minutes, could you accept the answer (now we know it worked) so that others who have the same question know that this works?

Thanks!

Esme :)


Tags: butler

email

filter
How to do a full one way sync between two boards for all cards and updates?
Asked by Christianne_Birtwistle:

I would like to have one client facing Trello Board, and to update that board with major client facing updates, and for those updates and changes to reflect on an internal team board.

I don't want the team board to update the client board with notes, but I do want the due dates to update, and the list it sits in to update.

Not sure what the best plugin is for this?

I'd like the team to be able to talk without the client seeing, but for the updates from the client on the client board to pull into the team board...

Thanks

Chrissy


Answers:
author: Garrett
body: Hey [@Christianne_Birtwistle](/t5/user/viewprofilepage/user-id/3887887)

Trello doesn't have native support for syncing like that, so you'd want to explore some integrations specifically designed for that. My recommendation would be to check out Unito: <https://trello.com/power-ups/search?q=Unito>
Transfer trello gold to a new account
Asked by Fiona_Ward:

I signed up for Trello Gold on my personal email, but I'm now mainly using an account associated with my work email so I've moved my boards there. Can I transfer my Gold to my new work account? I've got 6 months to run so don't want to waste it.


Answers:
author: Keli
body: Hi [@Fiona_Ward](/t5/user/viewprofilepage/user-id/3887867) -- while we don't have a way to self service this currently, we can help transfer your Gold plan to another account. :)

Give us a shout at <http://www.trello.com/contact> using the email associated with your Gold plan, and we'll be happy to help!
Can Notifications be set for one week before due dates?
Asked by Michael_Delaney:

It seems that Trello email notifications of due dates can be received a maximum of 2 days before the due date. Is there is a way for reminders to be sent with a longer lead time, i.e. one week before the due date?


Answers:
author: Mike
body: Hi Michael,

No, right now, as you've found, those reminder times are limited to 2 days at the most, but you can explore using Butler to create those reminders. That'll give you a little more flexibility to get reminders at other times: <https://help.trello.com/article/1198-an-intro-to-butler>


Tags: notification
Set a counter in a list
Asked by Abraham Marquez:

Dear community,

I have a board with my research team in the university. The board has 4 different lists as follows:  

IdeasToExplore, WorkInProgress, PapersSubmitted and PapersAccepted.

Each of them has several items, depending on the moment, more than 10. So, to check quickly how many items a list has I would like to set a counter in the title of the list. is it possible?


Answers:
author: Soumyadeep Mandal
body: Hi [@Abraham Marquez](/t5/user/viewprofilepage/user-id/3887296) ,

Visit the below link and install the chromium based plugin! I hope your problem will be solved!

<https://chrome.google.com/webstore/detail/cardcounter-for-trello-wi/jbdmgabkegidhagemkfdogmplgelaoab>

comments: author: Abraham Marquez
body: Many thanks
Kindly how can i create family Expenses in trello please from scratch as i am new to trello
Asked by Hijaz_Com:

I have my family expense and i would like to track all expenses for each one of the family also i want to analyze all these expenses for each one.

i am a new to trello , kindly send me the easiest way to do so.

Regards

Mohammef


Answers:
author: Esme Crutchley
body: Hi [@Hijaz_Com](/t5/user/viewprofilepage/user-id/3886856)

Welcome to the Community!

If I wanted to do this, I would set up a list for each member of the family and use a PowerUp like Costello.

![Screenshot 2020-04-29 at 07.05.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/92700i305FB86AF1006437/image-dimensions/545x277?v=v2 "Screenshot 2020-04-29 at 07.05.02.png")

This PowerUp allows you to add costs to each card. Therefore, each family member has their own list, and each thing they purchase can have a card with a cost attached to it.

Please let us know if this is what you mean!

Esme :)
How do I get Custom Emojis to work in Titles of Cards and elsewhere. ?
Asked by Sean G:

Outside of comments, descriptions and checklist items, custom emojis don't seem to work anywhere. <https://help.trello.com/article/1046-creating-custom-emoji-in-trello>  

The article in question mentions they can be used "elsewhere" as though it suggests there are other places where they work, yet I can't get them to show up just about anywhere else. Instead, they only display as their text ":emoji_name:"  

Places I have tried custom emojis and found them not working:

1. Card Titles
2. Label names
3. Custom Fields (powerup) as either name of field or text in field.
4. In the Name field of the Checklist itself
5. List names
6. Attachment description names
7. Board Name

But I can use regular emojis in all of those places. ?


Answers:
author: Garrett
body: Hey Sean,

Currently those 3 locations are where custom emojis are expected to work, although I totally understand wanting to have that support everywhere. To my knowledge, there's some current challenges with the encoding of emojis in those fields.

Either way, I'll let the team know you'd really love to see those supported in the future.

comments: author: Judah Ferst
body: Any update on this item?
Card Button: Copy the "Description" of one card and post as a comment on another linked card.
Asked by Bryan Dumaguina:

Hello,  

I'm currently using Custom Fields - because I'm not sure of another way to do this.  

Again, I'm just trying to create a Card Button that will mark the Due Date Complete and then Copy the Description into a Custom Field - Find the First Linked Card (or for every linked Card) in the attachment - Post "that" Description into the Comments section.  

I'm working on the Linked Card (the "Child Card"???). And my Card Button command, currently looks like this.  

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/92281iE672ABE171B670B9/image-size/large?v=v2&px=999 "Capture.PNG")  

I'm getting errors. I also tried to copy the Custom Field value of the Child Card to the Parent Card with no success. This was my working command.  

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/92282iDC9E32B77846F4E8/image-size/large?v=v2&px=999 "Capture.PNG")  

I'm pretty sure I"m doing something wrong. Trying to understand it from these examples with no success.  
<https://help.trello.com/article/1160-custom-field-variables>  

Thanks,  
Bryan D.


Answers:
author: Esme Crutchley
body: Hi [@Bryan Dumaguina](/t5/user/viewprofilepage/user-id/3872218)

You might want to try this, this doesn't use Custom Fields at all:

![Screenshot 2020-04-29 at 07.36.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/92701i133934E5B7E52022/image-size/large?v=v2&px=999 "Screenshot 2020-04-29 at 07.36.06.png")

If you wanted to post the card description in a Custom Field (not sure why, but if that's what you're doing at the moment, you probably have a reason!). I would do something like this:

![Screenshot 2020-04-29 at 07.37.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/92702i4C870BB71AE140FC/image-size/large?v=v2&px=999 "Screenshot 2020-04-29 at 07.37.26.png")Or if you wanted to add a comment to each card:

![Screenshot 2020-04-29 at 07.39.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/92703iD08FA5EDE67FF8B0/image-size/large?v=v2&px=999 "Screenshot 2020-04-29 at 07.39.38.png")Please let me know if this is what you wanted! If not, let me know and we'll try again!

Esme :)

comments: author: Bryan Dumaguina
body: Hello Esme,  

Thank you very much for responding! First solution worked! Didn't think about the Comment route - and the {triggercarddescription} variable! That was a clean solution.  

And thank you for the other solutions - they will come in handy for my other endeavors.   

Best,  
Bryan D.


author: Esme Crutchley
body: Woohoo!

Awesome!

I'm glad it worked for you!


Tags: card

custom-field

link
Area linking in Confluence APP
Asked by Michael Atzm?ller:

Is there any way to display the area links in the Confluence app and not just in the browser?


Answers:
author: Andy Gladstone
body: [@Michael Atzm?ller](/t5/user/viewprofilepage/user-id/4431844) I'd love to help. Can you provide more details on this question?

comments: author: Michael Atzm?ller
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thank you for your help. We use Confluence Wiki in our company as a Employee manual for some process descriptions. On our homepage in Confluence we have some links to other websites. These links are at the top under the heading "Area Link". But when we use confluence with the app on the ipad and not on the desktop, these links ar not there...

![Foto.png](https://community.atlassian.com/t5/image/serverpage/image-id/171249i82E3C3C3385A5829/image-size/large?v=v2&px=999 "Foto.png")


author: Andy Gladstone
body: [@Michael Atzm?ller](/t5/user/viewprofilepage/user-id/4431844) thanks, I understand the dilemma now.

Space shortcuts do not appear in the mobile app, only pages within a space. This sidebar section in Confluence on PC/Mac is the space shortcuts - and that is why you are not seeing them on a mobile or tablet while using the Confluence app.

I did look around space permissions to see if this is something that can be enabled/disabled, but it does not appear to be an option.

My gut feeling is that these are not included since many of them would be external links, and when using the app, Atlassian wants to keep you in the app and not send you to an external browser app to access the location of those links, so they have not included it in the mobile app (yet).


Tags: cloud

confluence-cloud
Images not displaying when importing word documents to confluence
Asked by shweta singh:

I'm trying to import word doc file to confluence but there is distorted format with no pictures.


Answers:
author: Andy Gladstone
body: [@shweta singh](/t5/user/viewprofilepage/user-id/4653097) can you provide more details? What tool/macro are you using for importing? Or are you copying and pasting from Word directly in to a Confluence page?

comments: author: shweta singh
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) I'm using "Import Word Document" from advance details option on the particular page e.g.

space name- XYZ  
after clicking on three ellipses (3 horizontal dots) then select "Advance details" then Import Word Document.  

I have tried to copy paste but not working actually I have to make documentation for my company so all the docs should be in one format (standard format) but with confluence I'm facing problem .   

<br />


author: Andy Gladstone
body: [@shweta singh](/t5/user/viewprofilepage/user-id/4653097) thanks for the detail. I too have had this issue when trying to convert Word Documents to Confluence pages - the formatting just does not line up the way you expect it to, even when using the Import tool.

I found this thread a while back that explains why, but I personally have not been able to follow it. Installing REGEX and converting the native formatting was more of an effort than just cleaning up the imports and adding in the elements that did not convert.

In my case, it was only a few documents that needed to be edited, so I chose the pain of the moment over a long term solution (which IMHO there isn't, yet)

[How-to-retain-Word-document-formatting-when-converting](https://community.atlassian.com/t5/Confluence-questions/How-to-retain-Word-document-formatting-when-converting-to/qaq-p/1074786)

I'm sorry I could not be more helpful with a full solution.


author: shweta singh
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) thank you so much for your help.

Stay safe and healthy  
Amitoufo (buddha bless you)


Tags: cloud

confluence-cloud
How to import word file in confluence from desktop folder without any loss
Asked by shweta singh:

Dear team,

I am working on documentation using confluence but whenever I have tried to import word file from desktop folder it won't work ,format and pictures distorted. Please guide me how I can use confluence in efficient and effective manner for documentation.


Answers:
author: Bill Bailey
body: I have been using Confluence for documentation for nearly a decade. The route I take is to use the PDF plugin from K15t to generate PDFs directly, rather than going to Word. But they also have a Word exporter that I have also used, and it works well.

<https://www.k15t.com/software>

comments: author: shweta singh
body: [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) Please elaborate ,confluence has feature to import word file but after using it won't work like distorted format ,no pictures ,wrong indexing ,share your suggestions if you have any to cope up with it and few tips for documentation.


author: Bill Bailey
body: Sorry, I think I misread your question. For import you MUST clean the Word file first:

1. Delete any title page
2. Delete any ToC, Indexes, etc.
3. Delete header and footers
4. Important! Verify that you are using the builtin formats, like Heading 1, Heading 2, etc. If the source doc was manually formatted, you will have to reformat it correctly.

ONCE you have imported the document, if you DONT have returns between paragaphs, you will need to edit the page source (need the [page storage code editor](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview)), then use Regex to replace \<br\> with \</p\>\</p\>, and the clean out span tags that have manual formatting.

Then you will finally be able to go through the page to manually clean it up.


author: Bill Bailey
body: Also, let me refer you to this in-depth article:

[Michelle-s-quot-Five-Stages-of-Word-Import-quot-Survival-Guide](https://community.atlassian.com/t5/Confluence-articles/Michelle-s-quot-Five-Stages-of-Word-Import-quot-Survival-Guide/ba-p/1584915)


Tags: cloud

confluence-cloud
How to copy/paste user name mentions within a page?
Asked by Nick Fifield:

Hi,

We are using confluence to plan meetings for the week. We tag the bullet points with user name mentions. I want to copy/paste these mentions, to save a lot of time. However, when i paste the mentions they render as plain text. How can this be resolved?

Thanks.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Nick Fifield](/t5/user/viewprofilepage/user-id/4653094)

does it work if you switch into the edit mode for the old page and copy the user mentions from there? This works for me ?

As an alternative, you could [create a page template](https://confluence.atlassian.com/doc/create-a-template-296093779.html) which contains all the user mentions you'd like to have in there. I guess that only works if your group of people is rather consistent.

Cheers,  
Matthias.

comments: author: Nick Fifield
body: so i am editing the page which is displayed within MS teams. That facility is not present, and even if worked, is too impractical for my needs.


author: Andy Gladstone
body: [@Nick Fifield](/t5/user/viewprofilepage/user-id/4653094) unfortunately when you copy and paste in Confluence, you are copying and pasting the text, not the code. Since the @ mention is a function that lies in code in Confluence, it cannot be easily copied and pasted.

I have similar use cases and needs, but the only way I have resolved to handle this is by leaving in the text and just typing over it with a new @ mention.

Sorry I could not help more.

comments: author: Nick Fifield
body: this is what we are presently doing, which is taking most of the meeting. crazy.   
[@mention](/t5/user/viewprofilepage/user-id/732788) work fine is you only need to mention 1-2 people, but if its lists of people ... you are screwed.


Tags: confluence-server

server
After Publish page still appear in Reviewed columns
Asked by Bibin Mohan Kareethra:

I published the page in confluence but still it appears in Reviewed list . it should disappear from the Reviewed-list.![Screenshot 2021-11-29 at 11.57.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/171214iC3EC47517FD25A64/image-size/large?v=v2&px=999 "Screenshot 2021-11-29 at 11.57.25.png")


Answers:
author: James Conway
body: Hello [@Bibin Mohan Kareethra](/t5/user/viewprofilepage/user-id/4503853)

It looks like you are using the workflow-report macro in Comala Document Management. I recommend that you replace this macro with the [Document States Report Macro](https://wiki.comalatech.com/display/CDML/Document+States+Report+Macro) that has many performance and capability improvements.

Please also follow the upgrade instructions on <https://wiki.comalatech.com/display/CDML/Upgrade+to+6.14.x>

If you have any questions about Comala Document Management, you can reach out to our friendly Customer Success team at <https://support.comalatech.com> any time.

All the best

James


author: Matthias Gaiser _K15t_
body: Hi [@Bibin Mohan Kareethra](/t5/user/viewprofilepage/user-id/4503853)

that doesn't look like a standard Confluence feature. Can you share more details what app you are using for that?

Cheers,  
Matthias.


Tags: confluence-server

server
Missing pages in space
Asked by ProfiSoft:

A week ago, we found out that our pages were missing in the workspace.

Previously, they were located at this address: <https://psof.atlassian.net/wiki/spaces/OKR/pages/196745/OKR>.

Can you tell me if it is possible to find and restore them? Or at least find out who and when could have removed them?

We tried to see the history for ourselves - for some reason it is visible only from November 23.

We had a theory that they are temporarily hidden because our trial period is over. But now it is not entirely clear, since it is written in the personal account that the trial period is valid until December 10.


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@ProfiSoft](/t5/user/viewprofilepage/user-id/4652803) ,

Welcome to Community!

Can you navigate to Space Settings \> Manage Pages and Check in Reorder, Hidden and Trash whether you see the missing page.

![012.png](https://community.atlassian.com/t5/image/serverpage/image-id/171205i9EA362CC1E3DDA73/image-size/large?v=v2&px=999 "012.png")

Thanks,  
Avinash

comments: author: ProfiSoft
body: Hello. I looked there - there is nothing. In parallel, I wrote to technical support, they told me that after the trial period about 2 weeks ago, all pages were automatically deleted. Anyway - thanks for the help


Tags: cloud

confluence-cloud
Your rule does not work. The search returned no result
Asked by Iryna Heine:

Your search is for just a few letters within a word so no there will not be any results. Here is a link to a document about search and search syntax <https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/> - this is your answer to my previous question

But your rule does not work. The search returned no result

![msg393917025-36814.jpg](/t5/image/serverpage/image-id/171180iCA9E3778AA3AF552/image-size/large?v=v2&px=999 "msg393917025-36814.jpg")![2cc6d93c-7a6c-4067-958d-e7fe33e1063b (1).jpg](/t5/image/serverpage/image-id/171181i8D35B5529597DD0B/image-size/large?v=v2&px=999 "2cc6d93c-7a6c-4067-958d-e7fe33e1063b (1).jpg")![76d06972-4c37-47b3-9364-4d2edf10cf73 (1).jpg](/t5/image/serverpage/image-id/171182i177497B661959FF8/image-size/large?v=v2&px=999 "76d06972-4c37-47b3-9364-4d2edf10cf73 (1).jpg")


Answers:
author: Daniel Eads
body: Hi [@Iryna Heine](/t5/user/viewprofilepage/user-id/4633190) ,

I believe the cause of this problem may be due to the search indexing language on your site. Since this is a setting only Atlassian Support is able to change, I've opened a support request on your behalf. An email from our support system should provide further details when a Confluence Cloud Support engineer picks up the case.

Cheers,  
Daniel \| Atlassian Community Support


author: Fabian Lim
body: Hi [@Iryna Heine](/t5/user/viewprofilepage/user-id/4633190)

Looks like you are using the correct syntax: <https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/>

I would try to re-index confluence.

Copying [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) from atlassian who may be able to comment on the algorithms used.


Tags: cloud

confluence-cloud