youngmon/atlassian-qna huggingface dataset:
number bubble for non-tracked file?
Asked by David Mountain:

after upgraded to 3.0, it starts to show the number of **non-tracked files** above the commit button...

it did not behave like this before,

is this expected? a design change? (or there is a setting to ignore untracked files? not found in settings...)

thanks

-David  

![st.png](/t5/image/serverpage/image-id/36547i7813F763C9BE2678/image-size/large?v=v2&px=999 "st.png")


Answers:
author: bgannin
body: Hi David,

This was an intentional design choice for consistency with other toolbar items as well as our Windows design language. You can vote on and watch [this ticket](https://jira.atlassian.com/browse/SRCTREE-6172) that requests an option to disable.

Brian Ganninger  
Senior Mac Developer, Sourcetree


Tags: mac

toolbar
You have a bug in your website that gives you the wrong installer.
Asked by Spencer Milmine:

When you click "Download for Windows", the url for the "Download" button appears to point to Mac OS X artifacts in a zipped file instead of the windows installer. I took me a few minutes to find a page that would give me the correct installer.  
![Capture.PNG](/t5/image/serverpage/image-id/36543iD8A0C65E04904474/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Scott Theus
body: Hi [@Spencer Milmine](/t5/user/viewprofilepage/user-id/92209),

Thank you for pointing this out. There is a trouble ticket open for this bug, you can watch it at [SRCTREEWIN-10792](https://jira.atlassian.com/browse/SRCTREEWIN-10792)

-Scott

comments: author: Spencer Milmine
body: Thank you for the update [@Scott Theus](/t5/user/viewprofilepage/user-id/1179712).
Can't pull/push after MacOSX Mojave update 10.14.1
Asked by blooper13:

After updating my macbook today (2018-11-01) to Mojave 10.14.1

I suddenly can't push or pull to Bitbucket.

The test \`ssh -T git@bitbucket.org\` doesn't give a warning and before the update everyting was fine.

I tried renewing my SSH key but that doesn't work. The strange part is that I can check the remote because it says that my local is not up to date with remote but I can't push or pull..

Help me!


Answers:
author: bgannin
body: Hi Gijs,

Are all your SSH keys loaded into the SSH agent? They frequently get booted unexpectedly in our experience. You can check with the following command:

```
ssh-add -l
```

if not then you'll use:

```
ssh-add ~/.ssh/your-key-name
```

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: blooper13
body: Hi Brian,

Thanks for the reply, I tried everything stated on the wikipage: <https://confluence.atlassian.com/bitbucket/troubleshoot-ssh-issues-271943403.html>

But I didn't see anything wrong. I still think it's because of the update from Apple.

I just noticed yesterday that I cannot SSH to my VPS-server anymore too so I think there is something wrong within the update.

For now I can pull/get with the <https://bitbucket.org/user/repo> URL.


author: henscu
body: I have the same problem with ssh and pull/push. It started when I updated to Mojave 10.14.6 last week (late July 2019)

Did you ever solve it, or are you still using HTTPS?


author: blooper13
body: [@henscu](/t5/user/viewprofilepage/user-id/728500) I solved the problem by editing the settings of my SSH configuration

```
sudo nano /etc/ssh/ssh_config
```

Than the IPQoS part was needed to fix my problem:

```
Host *

        SendEnv LANG LC_*

        ServerAliveInterval 30

        ServerAliveCountMax 5

        IPQoS 0x00 ?
```

But I noticed while updating I suddenly get the error that there is a new problem with that the commit is too large too commit, while the internet is saying that you need to enlarge the buffer, this doesn't fix my problem. So my only fix now is still working with HTTPS instead of SSH :-(


author: henscu
body: [@blooper13](/t5/user/viewprofilepage/user-id/2202829) yes, I saw a similar suggestion here:

<https://superuser.com/questions/1373697/ssh-fails-on-macos-mojave-10-14-1>

So I added the following line to my \~/.ssh/config, but it made no difference (I tried your variant as well)...

```
Host *

IPQoS lowdelay throughput
```

I'm surprised there isn't more info on this problem as it must be affecting everyone who uses Git/Bitbucket...


Tags: git

mac
Download SourceTree link not correct
Asked by Jonas Skott Sigtenbjerggaard:

On the SourceTree homepage when pressing Download for Windows, it downloads the macOS version and vice versa.


Answers:
author: Yogesh Mude
body: Hi [@Jonas Skott Sigtenbjerggaard](/t5/user/viewprofilepage/user-id/2222150)

Welcome to the community!  

Please find the below link to download sourcetree.

<https://www.sourcetreeapp.com/download-archives>

comments: author: Jonas Skott Sigtenbjerggaard
body: I have no problem finding downloading the right version. Just wanted to led you know, that the Download for Windows button downloads the macOS version, and the Also available for Mac OS downloads the windows version.


author: Yogesh Mude
body: HI [@Jonas Skott Sigtenbjerggaard](/t5/user/viewprofilepage/user-id/2222150)

Just ow i tried to download .exe file and its downloaded.

![download.png](https://community.atlassian.com/t5/image/serverpage/image-id/36520iEBB8E0F9F74D9D2C/image-size/large?v=v2&px=999 "download.png")


author: Jonas Skott Sigtenbjerggaard
body: Sorry, I wasn't precise in my description. It is on the frontpage, <https://www.sourcetreeapp.com>
Error "fatal: Authentication failed for..." when I try to fetch/push/pull
Asked by Andrea Ladegaard Pallesen:

Hi,

I am trying to connect to a repo through HTTPS in SourceTree. I can see the branches, but when I try to fetch the latest changes I get the following error:

"fatal: Authentication failed for..."

I tried searching for an answer, and I found this thread:

<https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564>

But when I access the folder \~/Library/Application Support/SoureTree I cannot find a passwd file to delete, as the thread suggests.

Here are some details regarding the versions:

MacOS High Sierra 10.13.6

SourceTree version: 2.7.6

Git version 2.17.1

Please help me. Is there any solutions I can try?


Answers:
author: Manju
body: First thing, please update to the version 3.0 which is the latest. We have made some big changes for authentication mechanisms in this release and these should be able to help with your issue. You can then remove your accounts added in Sourcetree and add then back to see if it helps.


Tags: mac
Open a repo on samba share the sourcetree keeps loading forever
Asked by hkvega01_2017:

I'm trying to open a repo on a samba share which mounted as a x drive in window 10, but the sourcetree can't open the repo and just keep loading. i remember i can use old version of sourcetree, anyone know how to fix it?


Answers:
author: minnsey
body: Hi  

What version of Sourcetree are you using and is the repo an existing bookmark or are you trying to add it? What actually happens when it doesn't load?

comments: author: boomdrak
body: Im have the exact same issue.

Using Windows version 3.0.17.
Where is the installation executable?
Asked by Jacob Burkamper:

I've downloaded the Sourcetree_3.0_200.zip file, for windows.

However, when looking at the support section for installation instructions it simply instructs me to click on the executable file inside the zip file to install the application. I can not find the executable file, all I have is a folder called "sourcetree.app", and then many subfolders inside that.

What is the precise path for the installation file I am searching for?


Answers:
author: Ariel German
body: If you try with the Mac OS X version, it will bring the correct Windows installation file. Looks like the links are exchanged.


author: Jacob Burkamper
body: Turns out the download page on the website is broken.

Clicking on Download for Windows brings up a dialog box asking you to the licensing agreement and privacy policy. Clicking download on that popup will download a .zip file, this .zip file is useless.

However, copying the link for the "Download for Windows" button copies a link to the correct executable, which can then be manually copied into the browser in order to get the right file.

How do I tell atlassian / sourcetree that their website is broken?
Using name alias in SourceTree
Asked by Z?rg? Zolt?n:

Is there any way to add name alias that will be displayed in SourceTree UI instead of the folder name in which the repository resides? I am using the same structure for my projects (as many do) and the folder name is in most cases the same. Currently, I don't see any way to enforce a clearly visible distinction between the tabs corresponding to the currently opened repositories. There could be an element in the sourcetreeconfig file(s) that could be used for this.


Answers:
author: minnsey
body: Hi  

No, currently you can name folders and bookmarks, but no additional alias.

comments: author: Z?rg? Zolt?n
body: ++Ok, got that. Is there any plan for something similar? If not, could you add it to the feature requests?++
Latest SourceTree (3.0.8) Issues on Windows 10
Asked by HjoshM:

Again, I made the mistake of upgrading to the latest version of SourceTree (3.0.8) on Windows 10, so I am wondering if someone could please tell me "which version" seems to be the most stable on Windows 10, so that I can downgrade to that.

It hogs a lot of CPU usage, constant running of fans, not updating even through refresh, master branch showing blank and only after a minute or so showing the commits...

Thanks


Answers:
author: minnsey
body: You can downgrade to 2.6.10 from <https://www.sourcetreeapp.com/download-archives> if you wish.  

Before downgrading can you try opening the Tools/Process Viewer and potentially sending us an export so we can try and determine what is running ?

comments: author: ??????? ???????
body: Run into same issue. In processes list multiply perl.exe processes hogs CPU.


Tags: windows
As a free admin user, is it possible to retrive the last login information?
Asked by Mohamed Riswan M:

I have an account that uses free product plan. As a free admin user, is it possible to retrive the last login information from Jira cloud through DB query or API?


Answers:
author: Ravina
body: Hi [@Mohamed Riswan M](/t5/user/viewprofilepage/user-id/5429194) ,  

This discussion may help- <https://community.atlassian.com/t5/Jira-Software-questions/How-to-find-the-last-login-for-all-users-in-JIRA-cloud/qaq-p/1390840>

Thanks,  
Ravina

comments: author: Mohamed Riswan M
body: [@Ravina](/t5/user/viewprofilepage/user-id/3947257) I find the API not available with LastLoginDate information, and I find some information that the API work is in progress for the same, please update whether the API is already launched with lastloginDate or is it still in progress? if launched then what is the API url to be used to find LastLoginDate?


Tags: cloud

confluence-cloud
find the last login information from Jira
Asked by Mohamed Riswan M:

I find the SQL queries given in below link,

<https://confluence.atlassian.com/jirakb/find-the-last-login-date-for-a-user-in-jira-server-363364638.html>

can you help me with the steps, how to get the credentials for connecting Jira cloud?


Answers:
author: Aron Gombas _Midori_
body: On Cloud you can't access the database.

And, the info you are looking for is unfortunately not available from the REST API, either. Here is the feature request that is not completed, but as you see highly requested: <https://jira.atlassian.com/browse/JRACLOUD-43782>

comments: author: Mohamed Riswan M
body: Thanks for the clarification [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447)


author: Aron Gombas _Midori_
body: That article is talking about Jira ++Server++ , while it is a Confluence ++Cloud++ question?!!

If you are actually on Cloud, you don't have access to the database, therefore you cannot run SQL queries.

comments: author: Mohamed Riswan M
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) I have an admin account, how to get access to the Database


author: Aron Gombas _Midori_
body: Are you on Server or Cloud?


author: Mohamed Riswan M
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) I am using Cloud, and I want to generate reports on Users LastLoginDate information, I want to access it through API or Query from cloud.


author: Aron Gombas _Midori_
body: See the actual reply in my other answer. This thread was going nowhere, so that other answer is the "correct" one.


Tags: cloud

confluence-cloud
I am an admin but I am seeing incorrect user listing
Asked by David Stephensen:

I am getting incorrect Users information in a space that I'm administrating  
-- In the first image (yesterday) I (David Stephensen) am shown as an admin but have invited status along with Ajay (our consultant) . In the second screen snap (today) the principal client, Shane, is shown as Invited, when he has been busily reviewing the space. At one stage he was locked out of the space. I tried to remove him from ORG ADMIN because that may have stopped his access to the space. I could not do this.

We imported the space from a different account. It seems to work OK.

I am concerned that I am seeing this wrong information.

![curlcurl-users-1.jpg](/t5/image/serverpage/image-id/306244i983D09CA841E75A0/image-size/large?v=v2&px=999 "curlcurl-users-1.jpg")![curlcurl-users-2.jpg](/t5/image/serverpage/image-id/306245i2668E49507590CB8/image-size/large?v=v2&px=999 "curlcurl-users-2.jpg")


Answers:
author: Brant Schroeder
body: [@David Stephensen](/t5/user/viewprofilepage/user-id/636790) could it be a cache issue? Is it happening in other browsers?


Tags: cloud

confluence-cloud
Potential Bug in Confluence Databases: Copy entry link button has disappeared
Asked by Remi:

As of approximately 2 hours ago, the functionality to view an individual database entry and copy its link has been compromised.

---

The button to view a single entry, typically located at the right side of a database entry, is no longer visible. The now inaccessible entry detail window used to contain the only option to copy its link, necessary for embeddings.

The Confluence documentation [suggests](https://intercom.help/confluencedatabases/en/articles/7437156-setup-an-entry-macro) an alternative method for embeddings using the \`/Database Entry\` macro. However, this is not accessible (to me) as of 2024-02-13.

The sole method of embedding a single database entry into a Confluence Page has thereby also been removed. Unsuccessfully tried cache purge, re-login and different browser.

Any Workarounds to get the link of an individual DB entry?


Answers:
author: Remi
body: **Update** thanks to <https://community.atlassian.com/t5/Confluence-questions/Re-Re-Details-view-is-gone/qaq-p/2609441/comment-id/291997#M291997>

The show detail button has moved and is now available through the "Expand entry" button at the top of the database.


author: Remi
body: The ability to delete entries has also disappeared, as the row selector does not appear on hover.


author: Remi
body: Another feature is now missing: Resizing columns

Both the column resizers and the button to view an individual entry used to appear on mouse hover.

I think the cause for their disappearance is the new on-hover functionality to add rows and columns between cells that supersedes the previous handlers.

[@Divya Sriram](/t5/user/viewprofilepage/user-id/1837374)


author: Remi
body: #### Ugly workaround identified: {#toc-hId-315489989}

Add an "Entry Link" column to any database. In any field select the target DB + entry. Exit the field. Then right click the selected entry link and copy link address.


Tags: cloud

confluence-cloud

database
Has anyone created a Customer-Facing Resource Center with the Public Link feature?
Asked by Katie Egan:

Hi,   

Does anyone have an example or use case that they have used the new Public Link feature? Looking to see a live example of it.


Answers:
author: Kristian Klima
body: Hi [@Katie Egan](/t5/user/viewprofilepage/user-id/5429146)

You have 2 options:

* You can simply allow anonymous access to you space - which is not ideal as any change to any page will be immediately visible.
* You can use an app to create a Doc / KB site.

Such apps come in two approaches.

* **Refined** and **Spacecraft** create a 'skin' over your anonymous access Confluence space but hide totally revamp the look and feel and hide Confluence elements.
* **Scroll Viewport** and **Instant Websites** can create a public Doc / KB Site even from a private space (without anonymous access enabled) as they take a Confluence space content (that you define) outside of Confluence and build a dedicated website.

The obvious advantage of apps is that you control both the content AND the structure of your KB. With more advanced apps, you can deploy analytics, chatbots, etc.

Spacecraft is a free app and I'm now using it build my private site.

At work, we're using Scroll Viewport.

comments: author: Katie Egan
body: Thank you for these pro-tips. Very helpful!


author: Brant Schroeder
body: [@Katie Egan](/t5/user/viewprofilepage/user-id/5429146) Welcome to the Atlassian community

Are you trying to expose a lot of pages publicly? If the answer is yes public links would take a lot of work to make that possible. If for instance, you want to have a public knowledge base then you should use anonymous access <https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/> Public links is really to share single pages <https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

comments: author: Katie Egan
body: Hey [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thanks for getting back to me so quickly!   

I am trying to launch a customer-facing knowledge base, yes. Currently, trying to pitch the tool internally and was wondering if there are any public examples/use cases of other Atlassian customers that I could share as an example to get buy-in.


author: Brant Schroeder
body: [@Katie Egan](/t5/user/viewprofilepage/user-id/5429146) A lot of the App vendors in the Atlassian marketplace use Confluence as an external KB. Here are a couple of them:

* <https://appfire.atlassian.net/wiki/spaces/DLP/overview>
* <https://cappsule.atlassian.net/wiki/spaces/TTDOC/overview>
* <https://railsware.atlassian.net/wiki/spaces/CHK/overview>

You can find more in the support section of apps in the Atlassian marketplace.


author: Katie Egan
body: Exactly what I was looking for, Brant. Thank you!


Tags: cloud

confluence-cloud
Export older version of Confluence page not Current version
Asked by gallagheran:

I want to export v. 12 as a PDF; however, Confluence exports CURRENT v.15 instead. Can only the current page version be exported as PDF?

![page versions.JPG](/t5/image/serverpage/image-id/306212iB11C1E37676C4169/image-dimensions/253x234?v=v2 "page versions.JPG")


Answers:
author: Kian Stack Mumo Systems
body: [@gallagheran](/t5/user/viewprofilepage/user-id/5429099),

It doesn't look like it. I tried viewing a prior version of a page and then exporting and that didn't do it.   

You could revert to a previous version and then export. After that you'd want to go revert it back to the latest version.


author: Kristian Klima
body: Hi [@gallagheran](/t5/user/viewprofilepage/user-id/5429099) , welcome.

1. Restore version 12 - it becomes the latest version.
2. Export the page to pdf.
3. Restore version 15.
4. Delete the version that was created by restoring v12.

When restoring an older version, you can add a comment as to why you're doing this, the default is Reverted from v. N

Here, I restored V1.

![2024-02-13_21-35-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/306215i9B7EB5BE3B31DAAB/image-size/large?v=v2&px=999 "2024-02-13_21-35-39.png")


author: gallagheran
body: TY all for your replies.

FWIW, this is another approach discovered by a colleague.... Use the Print command in your browser and set the Printer to Adobe PDF

1. Select the version you want: In the Page History, click the version number.
2. Use the Print command in your **browser** : In Edge, select Print. In the Printer drop-down, select Adobe PDF.  

   ![use browser print to adobe pdf.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/306399iDB93AECD1367B48F/image-size/large?v=v2&px=999 "use browser print to adobe pdf.JPG")  

   <br />

3. Click Print to generate the PDF. The generated PDF includes the print date and time at the top of the page and the version # in the footer.

![use browser print to adobe pdf-footer.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/306400iE23ABFFB3B7BD96D/image-dimensions/399x38?v=v2 "use browser print to adobe pdf-footer.JPG")


Tags: cloud

confluence-cloud
App Error when loading Confluence Page
Asked by Martyn:

I'm getting the following error when loading a confluence page:  
App is not responding. Wait or [cancel](https://corelims.atlassian.net/wiki/spaces/TESTTOOL/pages/4060872774/Development+Tools+x.y.z#)?  
-\> Cancel doesn't do anything  
-\> Can I find out what app is causing an issue  
I have other errors running a plugin and I'm not sure if it's related

![Capture.PNG](/t5/image/serverpage/image-id/306164i1D3CA222774FD226/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Kristian Klima
body: It does happen once in a while... I'd contact the vendor as they'd be able to investigate what's happening.

Typically... it's one of the following

* essentially some events misfiring and not hitting the required DB when expected so app's not responding as it's not getting the expected data back (sorry for layman's wording :) )
* Atlassian-induced change that is affecting the app in an unexpected way - the vendors I had the chance to work on issues like that responded extremely fast with a workaround update and, likewise, Atlassian either reversed the change or worked with the vendor to mitigate the issue.

comments: author: Martyn
body: Any idea how to find out which app is misfiring ? I can't see a way to determine

It seems to have stopped now


author: Kristian Klima
body: I always got that warning in place where a normal notification from that app appear so it was clearly identifiable...


author: Martyn
body: Thanks for me its just under the nav bar ... and I don't think there's anything normally shown there.


Tags: cloud

confluence-cloud
Confluence Administration - Data Usage and the Number of Created Spaces and Pages
Asked by Kevin Lu:

Dear Confluence Administration Experts,

My manager would like to receive a summary of our Jira usage, including data storage metrics and the counts of spaces and their pages created. Where do I access such information?

Thank you!

Kevin


Answers:
author: Laurie Sciutti
body: Hi [@Kevin Lu](/t5/user/viewprofilepage/user-id/5403433) \~ you can find this information via the System Information screen: https://*\<yoursite\>*/admin/systeminfo.action. Search for "usage" on that page to be directed to the relevant information. HTH


Tags: confluence-administration

confluence-server

server