youngmon/atlassian-qna huggingface dataset:
PI field is not getting updated in Stories in Jira; what is needed to be done to trigger it?
Asked by Vinay Sharma:

We are using Jira Align and Jira Cloud (Atlassian)

We have created:

One Jira project for creation of Features in Jira, as per Atlassian best practice.

Multiple Jira projects for creation of Stories in Jira.

We have also created Program Increment read only custom field in Jira and configured integration in Jira Align in line with Atlassian best practice (<https://community.atlassian.com/t5/Jira-Align-articles/Adding-the-Parent-Feature-Name-and-Program-Increment-PI-Fields/ba-p/1258049>)

Program Increment is directly mapped (updated) to Features (Jira Epics) in Jira Align. However in case of Stories, Program Increment is mapped by way of 1) linkage of Stories to Features (Jira Epics) and 2) Mapping of Stories to an Iteration, which is in turn mapped to the Program Increment.

We are able to see, Program Increment for the Features (Jira Epics) in Jira.

We are unable to see, Program Increment for the Stories in Jira. What is needed to be done to trigger it.


Answers:
author: Sam Tsubota
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468), The syncing of the Program Increment is a one-way sync from Jira Align to Jira for features and does not sync for stories. Take a look at the PI field under the Custom Fields section of the Jira Integration Setup article on the Jira Align Knowledge Base which mentions this.   

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115000088453?mobile_site=true#h_c15c7b23-6ef5-44cf-84fc-b8378ca4044e>

comments: author: Vinay Sharma
body: Thanks Sam; have two queries here

1. For some of the Stories, Jira is showing up Program Increment. What could be the reason for that?

2. To trigger the sync between Jira Align and Jira, I am using the following path:

Jira Align\>Administration\>Jira Setting\>Run. Is there it the right way or there is any other way to sync up


author: Sam Tsubota
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) I am not sure why Program Increment is showing up for stories. Are you sure that it is the same custom field in Jira that is used on the feature (Jira Epic) screen which is mapped to PI on the Jira Setup tab in Jira Align?

The Jira Connector is an automated integration between Jira Align and Jira. You can view the frequency that Jira and Jira Align sync issues by looking at the following two fields on the Jira Setup tab in Jira Align:

* **Timer on Jira Issues**. The number in minutes for how often the Jira issues synchronize with Jira Align. Jira Align queries data based on the Jira project and issue type combinations it is configured for.
* **Timer on continuous push to Jira**. The number in minutes to set the interval for the continuous push of data from Jira Align to Jira and not make any Jira API calls. The default value is 1.5 minutes.


Tags: jira-cloud
Nielsen Timesheet Tracker
Asked by Robert Rogin:

Anyone know how to find this module in Jira Align?

All of my search results say "not found"

Thank you,

Bob


Answers:
author: Sam Tsubota
body: Hi [@Robert Rogin](/t5/user/viewprofilepage/user-id/3995055) , the timesheet module requires the purchase of an additional license to enable that functionality in Jira Align. For more information about licenses your Atlassian Enterprise Advocate can help you with that.  

Here is some info on the timesheet module on the Jira Align Knowledge Base

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115002643608?mobile_site=true>

comments: author: Robert Rogin
body: Thank you, Sam. I read all of that earlier and have no idea if a license was obtained or not by my managers. The bookmark link that I recorded my time in last week now takes me to the new Jira Align. Once logged in, I tried to search for that module and came up empty. I opened a ticket and forwarded it to my Manager.

Bob


author: Sam Tsubota
body: When you login to Jira Align do you see a clock icon in the lower left corner in the left menu? That indicates if you have access to the timesheet module in Jira Align.


author: Rodrigo Cortez
body: If you can't find the **clock** icon, then you can try to browse directly to:

```
?https://<your-instance>/timetracking/timetracking?Tab=1
```

![Screen Shot 2020-07-03 at 20.22.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/101676iB57CBD5F900275AF/image-dimensions/129x86?v=v2 "Screen Shot 2020-07-03 at 20.22.35.png")

Unlikely, but possible: your Admin might have missed to grant you Time Tracking roles, at your Jira Align User Profile details.


author: Robert Rogin
body: Thank you for your reply. What do I insert in \<your-instance\>?

Bob


author: Rodrigo Cortez
body: Use your instance's [FQDN](https://en.wikipedia.org/wiki/Fully_qualified_domain_name):

e.g.

SaaS deployments: *<https://domain.agilecraft.com/>*

On-Prem deployments: *<https://jiraalign.domain.com/>*
Features can be closed out / accepted without all the associated stories being in an accepted state.
Asked by Derwin Roland:

Is this by design? I understand Features can have different acceptance criteria but should features be allowed to move to accepted if all the stories are not accepted?


Answers:
author: Rich Sparks
body: Yes, Features can be Accepted even if all the stories are not accepted, and this is by design.

It may be the case that the Product Manager (or Chief Product Owner or whomever is responsible for the Feature) decides that it is good enough even though all the stories are not completed. The Product Manager may decide some of the stories aren't needed, in which case they should be cancelled or deleted and removed from any team's backlog.

If the Product Manager accepts a Feature without all the stories being accepted, this will show up on the program board with a red flag in the upper left to indicate "Accepted with Planning Issues".

![Screen Shot 2020-06-30 at 9.29.43 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/101065i5F3ACB17305B22C0/image-size/large?v=v2&px=999 "Screen Shot 2020-06-30 at 9.29.43 AM.png")

comments: author: Derwin Roland
body: Thank you Rich!


author: Tom O'Connor
body: [@Jack Hunter \[HeroCoders\]](/t5/user/viewprofilepage/user-id/176265) Jira Align doesn't enforce child accepted status requirement for accepting a Feature. We often recommend handling this through your Definition of Done requirements for getting a Feature to DONE and Accepted. Although most Product Managers would validate and require all stories are accepted, sometimes there are cases where the Feature delivered enough of the right value to Accept the Feature without getting all of the stories to done. The question is what do we do with the remaining stories? They could remain on the backlog, get associated to another feature or closed out as not valuable anymore.

Your question could be submitted as an enhancement request that a rule could be added to JA for all child acceptance before you are able to accept the parent. <https://internal.agilecraft.com/ideaZone/ideas>

comments: author: Tom O'Connor
body: What [@Rich Sparks](/t5/user/viewprofilepage/user-id/3113667) said too!


author: Jack Hunter [HeroCoders]
body: Hi [@Derwin Roland](/t5/user/viewprofilepage/user-id/3933912),

What do you mean by "associated stories"? Do you mean subtasks or issues linked to another issue? Or maybe Epic and all its stories?

Cheers,  
Jack

comments: author: Derwin Roland
body: The stories that make up the feature and that must be completed to make the Feature complete.
Project Management Using Align
Asked by Linda Ostach:

Would like to speak with a PMO to discuss how you may have used JIRA Align for project management for implementation services. thank you in advance!!


Answers:
author: Peter Jessen
body: Hi [@Linda Ostach](/t5/user/viewprofilepage/user-id/3984105),

Align is an Enterprise Agile Platform, not a project management tool (such as MS Project). That being said, Align does support a bi-modal implementation method to support traditional waterfall project management as a company transitions to agile at scale.

Can you be more specific in your ask? Project management for implementation services is very broad. What are the specific pain points or areas of interest you are trying to address or solve for with Align?

Regards,  
Peter

comments: author: Linda Ostach
body: Thank you, Peter. We are an analytics vendor and seeking that MS Project approach to managing our client implementations. Seeking integration on the front and back end as well. From the Sale to the invoice.


author: Peter Jessen
body: Hi [@Linda Ostach](/t5/user/viewprofilepage/user-id/3984105),

As I stated in my earlier response, Align is not designed to be an MS Project competitor. It is designed to support agile at scale.

I implement Align, using Align. I use the roadmap views, the Program Board, and other functionality to work with clients to determine an implementation plan and time frame, and then use Align to track that progress, but it is from an agile perspective and approach, not a PMP project management approach. (And yes, I do have my PMP.)

I am not sure what you mean by "Seeking integration on the front and back end as well. From the Sale to the invoice." Can you clarify? Align is definitely not designed to be used for job/project costing (to a client) and invoicing.

Regards,  
Peter
Can I create 2 kanban boards under 1 project in Jira Align? I only see one.
Asked by Julia_Mays:

it looks like I only have 1 kanban board available on my backlog in jira align. Can I create a separate custom kanban board specifically for my team to bring in all my backlog items?

I work for a Fortune 500 and our reporting team needs the one we have now but i need a separate custom one for my team. can i have 2 kanban boards in jira align?


Answers:
author: Rich Sparks
body: In addition to what [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143) said, you might look a little further into the Process Step View. In that case, you can set up Development Value Streams that can be shared across many programs in Align. That allows you to have your own view of the work that's in each iteration.

You can map your team's states to Align states, and you can even synchronize them with Jira if your Align administrator sets up the appropriate mapping rules in the Jira connector administration. In the example below, we set up a separate value stream for a fictitious Personal Banking program, and we've added extra states in the flow. The new states (in the first column) map to Align states (in the second column) so everything can be rolled up consistently across the enterprise. This program can view the Process Step kanban and see things it's own way.![Screen Shot 2020-06-25 at 10.28.58 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100524i8A127350AA603402/image-size/large?v=v2&px=999 "Screen Shot 2020-06-25 at 10.28.58 AM.png")


author: Peter Jessen
body: Hi [@Julia_Mays](/t5/user/viewprofilepage/user-id/3982410),

Can you please provide a screenshot (or breadcrumb) of which kanban board in the Jira Align backlog you are referring to? The Backlog functionality in Align has 3 Kanban views - State View, Process Step View, and Column/Sprint View. None of these are custom kanbans.

Also, I am not sure what you mean by "Can I create a separate custom kanban board specifically for my team to bring in all my backlog items?" If a team has all of their Jira issues on a single board tied to a single program and the board has unique sprints tied to the issues, then the entire backlog will sync over to Align. If you are asking if you can have two kanban Jira boards map a single team to Align, the answer is no.

Regards,  
Peter
Is there a way to sync team goals and objectives between JIRA and Align?
Asked by Daniel Hursh:

Many of our leadership conversations span up and down the entire SAFe structure from Portfolios down to teams and sprints. Being able to relate work to agreed to outcomes, goals, and objectives is a big part of those conversations. This starts to fall apart when we get below the train level as we don't sync goals and objectives between Align and Jira below that level.

Is this a technical limitation or a choice we made at some point in the past? Can we sync these sets of information between the systems? I have not seen these as types within the JIRA\<\>Align configuration for types.


Answers:
author: Tom O'Connor
body: [@Daniel Hursh](/t5/user/viewprofilepage/user-id/3909499) currently the integration does not sync goals and objectives between Jira and Jira Align.

As part of the visibility and understanding the WHY, have you set up the WHY button in Jira?

<https://community.atlassian.com/t5/Jira-Align-articles/View-the-Jira-Align-quot-Why-quot-Field-in-Jira-Software/ba-p/1256543>

Currently the WHY in Jira Align does not show Objectives associated to the work item and would be a great enhancement request for Jira Align.


author: Rich Sparks
body: [@Daniel Hursh](/t5/user/viewprofilepage/user-id/3909499) How are you representing objectives in Jira? Do you have a solution now, or are you hoping to have a way to do it in the future?


Tags: jira

sync
Why am I seeing duplicate epics/features on my release train board?
Asked by Ann Bouvier:

Why am I seeing duplicate epics/features on my release train board?

See attached screenshot. I see duplicate features like RT1-720, RT1-679, RT1-676. When I go to Jira there are not duplicates??

![Screen Shot 2020-06-23 at 12.40.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100118i45D1983E4E56622E/image-size/large?v=v2&px=999 "Screen Shot 2020-06-23 at 12.40.00 PM.png")


Answers:
author: Tom O'Connor
body: [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) - The program board is showing features that are associated to each team either through story or teams association on the feature. So a feature will show up in each teams row that the feature is associated too.

The Program Board allows you to move features across sprints to visualize when a team should deliver their stories or standalone feature. This is useful for both upfront and continuous planning methodologies. Managers and planners in an organization will manually move features into sprints for each team during planning meetings or ceremonies.  

When a feature is first added to the board -- either through creating or editing a related story and assigning it to a relevant team and sprint, or by manually adding an [orphan feature](https://agilecrafthelp.zendesk.com/hc/en-us/articles/115005049268-10X-Program-Board#orphan) -- it will be found in the **Unplanned Sprint** column.

You will need to change the **Team Target Completion Sprint** field of a feature to move it to a sprint on the board:

1. Select a feature to open its Quick View slide-out panel.
2. From the **Team Target Completion Sprint**drop-down, select the desired target sprint from the available selections, and then close the panel.

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115005049268-10X-Program-Board>

comments: author: Ann Bouvier
body: The image I shared is showing for 1 team the same epic twice.


author: Tom O'Connor
body: [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) thanks for the further clarification. Can you open up the duplicate feature and capture a screen shot of the Quick View and the Feature Details? Also confirm what your Tier 1 filters are set to for Program and PIs. Are you filtering by a single Program and PI?

It should not display twice in the same row as the team. I might suggest you go ahead and submit a support case on this unexpected behavior.


author: Blakely Snyder
body: Hi [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) , I'm also seeing this on my Program Board. A couple of days ago, I saw a dozen or so duplicate Features and as of right now, I still have two. I don't know of any actions that were taken by the team on the Features to remove the duplicates, they just stopped showing up.

![Duplicate Features.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/101389iEB2EB156A410A488/image-size/large?v=v2&px=999 "Duplicate Features.JPG")


author: Ann Bouvier
body: I was on vacation and now back, I am still seeing this. I will submit a support ticket
Jira Align Rest API - Filter Changes using Last Modified Date
Asked by Kyle Salvador:

In Jira I can use filters like this "updated \>= -6m" In Jira Align I want to use a similar filter in the REST API.

When I try something similar in Jira Align REST API

/rest/align/api/2/Themes?$filter=lastModifiedDate%20le%20-5m

I get a 400 "Bad Request".

We could programatically create a string where we are using exact times.

Example: \>= 2020-06-22T12:00 and \<=2020-06-22T12:05

And then create code to update the time and date values every 5 mins.

**UPDATE**: After some more discovery, it seems that there is not a dynamic time feature for the rest APIs. If someone does know of a solution, please do respond.

Since, we are using an ETL tool to pull the data, a single string is preferred.

I am currently reviewing this documentation:

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/360048085774-10X-API-2-0-GET-Usage-and-Filters>

Swagger: [/rest/align/api/docs/index.html](https://chartertest.agilecraft.com/rest/align/api/docs/index.html)

These REST calls are working, but I want something more dynamic:

**Date between specific times**   
/rest/align/api/2/Themes?$filter=lastModifiedDate%20ge%202020-06-19T12:00:00Z%20and%20lastModifiedDate%20le%202020-06-19T12:05:00Z

**Date Between specific dates**   
/rest/align/api/2/Themes?$filter=lastModifiedDate%20ge%202020-06-01T00:00:00Z%20and%20lastModifiedDate%20le%202020-06-22T00:00:00Z

**Date greater than june 1**   
/rest/align/api/2/Themes?$filter=lastModifiedDate%20gt%202020-06-01T00:00:00Z


Answers:
author: Jon Fowler
body: Hi Kyle,

We have not implemented now() or any date math in the service yet. For now you will have to do this in your code that puts the url together.

Thanks,

Jon


Tags: filter

rest

rest-api
On the Roadmap how is the percentage complete calculated for Epics/Features?
Asked by Greg Jaeger:

When using the Jira Align Roadmap view Features by Epic, how are the completion percentages for each calculated? I can't seem to locate these calculations in the support information.

Thanks - Greg


Answers:
author: Mark Cruth
body: Great question! The % visible on the Epic and Feature bars on the roadmap is calculated by dividing the total accepted effort (story) points from all the child stories by the total effort points planned from all the child stories.

Ex. If I have 100 points planned across all the stories associated with a Feature and have accepted 50 of those points, the Feature bar would show 50%.

Hope that helps!

comments: author: Greg Jaeger
body: Thank Mark for the quick reply.


author: Margarita Artemyan
body: [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064) hi Mark, what about when the stories are estimated by hours, considering that some stories will take longer than estimated in hours?


author: Mark Cruth
body: Hi [@Margarita Artemyan](/t5/user/viewprofilepage/user-id/4323054) ! In Jira Align, the concept of story / effort points is what will ultimately drive the progress bar on the roadmap (tied to the LOE field on stories). Points act as a proxy for time / complexity. I'd recommend checking out this article to learn more:

<https://www.atlassian.com/agile/project-management/estimation>

Hope this helps!

Mark
Epic burndown accross multiple PIs
Asked by ytoeda:

Epic level burndown from Program Increment Progress is useful but it only let's me pick one PI. Since Epics are assigned to multiple PIs, it would be useful if we could generate Epic burndown encompassing all PIs assigned to it.


Answers:
author: Tom O'Connor
body: From my experience, a burndown chart is useful when you know all of the work required to get it to done. For stories, we define all of the work (stories and tasks) for the iteration. For features, if we do effective PI/Big room planning we define all of the work (stories) for the PI/Quarterly timebox.

Because the Portfolio Epic can cross multiple PIs and with the approach of incremental definition of development and delivery, we may not define all the work that we need to do as part of the epic. We try to avoid big up front definition for epics so we may not define all features and stories to get it to done. We may only create some feature placeholders and as we validate our value of the work we do, we may adjust, pivot or even stop development of the epic. That said, a burndown chart for epics may not be effective.

If you are passionate about this request, submit an enhancement request in our ideas.agilecraft.com


author: Tina Behers
body: [@ytoeda](/t5/user/viewprofilepage/user-id/3622415)

You may want to consider using the Portfolio Epic Planning Function -

From any Portfolio Epic - in the Right "Links" section of the Portfolio Epic, click "Portfolio Epic Planning"

This view provides you a burndown based on the forecasted team/member weeks estimated for the Epic and it's associated child Features. This view does require that at a minimum the portfolio managers are "SWAG-ing" the Epics in Team/Member weeks and the Product Managers are doing the same at the feature level.

Remember: Business Agility requires refinement of estimates as part of the decentralization of duties/decision making.

Pro Tip: Don't forget to use these estimates (SWAGs) as part of your train \& portfolio I\&A sessions in order to improve continuously!

comments: author: ytoeda
body: Thank you so much [@Tina Behers](/t5/user/viewprofilepage/user-id/3625675) . This is fantastic. I did not know about this feature!


author: Tina Behers
body: Glad to be of assistance! There are loads of little "hidden gems" in Jira Align it took me 5 years to find them all!


Tags: burndown

multiple

program-increment
End User Experience Group
Asked by Jay Charvat:

Wondering if there is an Atlassian End User Experience group/ community - on your Jira Align product. Would love to get engaged on ways to make this a more richer experience for users as they navi through views. Less ciick throughs, more visual intuitive (my thoughts are some users get so lost that the experience bogs them down). It ends up having to coach more (not that thats a bad thing anyway).

Thanks again for the forum.

Jay


Answers:
author: Tom O'Connor
body: Jay,

If you have additional ideas on how to improve Jira Align, please submit and vote on them at [https://ideas.agilecraft.com/](https://ideas.agilecraft.com/?) The Jira Align Product Management team looks at those ideas often to include in upcoming releases.

I'm not currently aware of any specific Jira Align community events planned, however this forum is a great place to post questions, start discussions and submit articles. We look forward to your contributions in the future.

Also, checkout the Agile Community Event site and sign up for local and remote events. <https://ace.atlassian.com/>


Tags: cloud

jira-software