youngmon/atlassian-qna huggingface dataset:
I need to invite a user but do not see an Invite User tab on my user Mgmt Page
Asked by Jordan Cooperman:

Followed the instructions below, but do not see an "invite user " tab anywhere ?

**--------------**

**To invite people to sign up:**

1. Choose ![](https://confluence.atlassian.com/doc/files/747833194/Cog.png) \> **User management**
2. Select the **Invite Users** tab
3. Do either of the following:
   * Copy the **Invitation Link** and paste it into an email message, or onto a page on your intranet, for example
   * Alternatively, prompt Confluence to send an email message for you:  
     1. Enter one or more email addresses in the field labelled **Email To** Separate the addresses with commas. For example: [john@example.com](mailto:john@example.com)`, `[sarah@example.com](mailto:sarah@example.com)
     2. Change the **Message** if you want to
     3. Choose **Send**


Answers:
author: Fr?d?ric Tardieu
body: Well a workaround would be to create a page in a Conflence space, then in the comment area of the page add user mentions like (at)xxx, where xxx is a user name. They will then receive a mail notifying them they are mentionned in a comment, with a link to go to this page, hence being able to log in.

But the URL to use to login should be: <https://digitaldiner.atlassian.net/> . You can send this in any mail (I imagine you know their mail addresses).

Regards,

Fred


author: Jordan Cooperman
body: Really need an answer to this. I am trying to set up one of my clients on Confluence and I cannot send them a link or invite them to participate. They were invited before when I first set them up as a user, but they lost the link and can't log on. I cannot seem to be able to re-invite them, but also can't delete them and invite them as a new user as the system will not let me delete them only deactivate them... so I am stuck. Please advise.


author: Jordan Cooperman
body: Let me clarify. I want to re-invite a user who has already been added. Can I do that or do I need to delete them and add them again as a new user. See the screen I am seeing - attached.

confluence screen 2.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-need-to-invite-a-user-but-do-not-see-an-Invite-User-tab-on-my/qaq-p/116427?attachment-id=2319){#link_118788aed60097}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/19360/1/confluence%20screen%202.png){#display_118788aed60097_0}


author: Fr?d?ric Tardieu
body: Hi Jordan,

You have to click on the "Add user" button, then fill in the information in the dialog, checking the "Send an invitation emal..." check box,

Cheers,

Fred


Tags: cloud

confluence-cloud
filter on table in confluence
Asked by Tony_Dai:

is it possible to filter on tables in Confluence, just as it works with Excel filtering?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Tony,

There is a [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on for Confluence. Here you can find [docs](https://docs.stiltsoft.com/display/TableFilter/Table%20Filter%20for%20Confluence) and [demo](https://demo.stiltsoft.com/display/tblfilter/Table+Filter+and+Charts+Demo?utm_source=demo&utm_medium=referral&utm_content=table-filter-icon&utm_campaign=traffic-sources) site.
How do I upload a US (English) language pack?
Asked by Gregory Murray:

Hello,

I would like to install the US (English) language pack in our Confluence Cloud installation so that we can have our weeks starting on a Sunday (instead of the default of Monday). I have found the place to download the most recent US (English) language pack here: <https://translations.atlassian.com/dashboard/download#/Confluence/6.0.0-OD-2015.50.0-0611>

I have also found instructions for installing it here:

<https://confluence.atlassian.com/doc/installing-a-language-pack-214860198.html>

However, I can't seem to find a way to upload the JAR that contains the language pack. When I turn on "Enable private listings" in the "Manage Add-ons" page, I do get an "Upload add-on..." link, but I can't specify a file:/// URL and I can't use the download link for the language pack above.

If anyone could provide any guidance on how to fix the calendar problem (which apparently should be solved by installing the language pack) or install the language pack itself I'd really appreciate it.

Thank you,

Greg


Answers:
author: Gregory Murray
body: Thanks for the reply Nic - unfortunately, I only see "English (United Kingdom)" in the "Languages" section under "General configuration". User defaults only offers what I've configured in the "Languages" section.

I care less about the language and more about just having the week start on Sunday (so that it aligns with all the other calendars in our organization which I **can't** change to start on a different day). But, I had read that installing the English (US) language pack would give me that level of configurability.

I may try to talk to our contact at Atlassian to see if they can suggest anything. I'd be surprised if we're the first organization to make this request...but I've been surprised before.


author: Nic Brough -Adaptavist-
body: You can't upload add-ons into Cloud. But, from memory, Cloud already has US English available - check the general settings and user defaults.


Tags: cloud

confluence-cloud
Where did the <3 emoticon come from?
Asked by Bob Sovers:

*This question is in reference to Atlassian Documentation: [Using Symbols, Emoticons and Special Characters](https://confluence.atlassian.com/pages/viewpage.action?pageId=658736839)*

Along with the 20 standard emoticons, we also have the emoticon :heart: ( \<3 )

But I have not seen this in ANY of the documentation about the emoticons. Is this just an easter egg? Are there any other hidden emoticons?


Answers:
author: Milo Test
body: There's also the broken heart: ![broken-heart](/html/@9596DC790379104C40185BACD1455C60/images/emoticons/broken-heart.png "broken-heart")\</3

And the wink: :wink: ;-) ;)

I'm guessing some Atlassian engineer is implementing what he or she needs.

comments: author: Bob Sovers
body: The wink is documented, though the acceptance of the - in the middle is not... :-) ;-) :-D :-p


author: Guilherme V.
body: Hey guys,

You're right :smile:.

I didn't know that too, so I've updated this <https://confluence.atlassian.com/conf56/confluence-user-s-guide/creating-content/using-the-editor/using-symbols-emoticons-and-special-characters> article with these news emoticons. lol


Tags: special-character
Add a link on help centre page
Asked by Craig Doran:

I would like to make it easier for my customers to navigate from the 'help desk' webpage where they submit technical request to the wiki/pages webpage where they see the page tree and can navigate between How To Articles

It is easy enough to navigate from how to articles web page back to help desk but not the other way round, I cannot see where to add a link to the help desk


Answers:
author: Guilherme V.
body: Hey Craig,

is this Help Desk a JIRA application? If yes you can add a gadget with the How to Articles hyperlink in JIRA's Dashboard...


author: Timothy
body: When you say 'help desk' what is it?
Is it possible to link JIRA filters to the confluence page.
Asked by Victor Prasad:

Hello,

This question came in from a client. I do not use JIRA and have some background with Confluence.

Would anyone be able to help me out?

Thanks,

V


Answers:
author: Chander Inguva
body: Definitely Victor, Create JQL filters in JIRA and use JIRA issue macro in confluence to display those JIRA issues associated with JIRA JQL.

Hope this helps

Regards

Chander Inguva

comments: author: Victor Prasad
body: Thanks you VERY much for the FAST answer!!!!!


author: Victor Prasad
body: Hello,

I tried adding JIRA. It is configured in the Applications section in the Admin area. However after the client logs in they get:

(see image )JIRAerror.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-link-JIRA-filters-to-the-confluence-page/qaq-p/240754?attachment-id=10098){#link_119145136fd97f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40815/1/JIRAerror.jpg){#display_119145136fd97f_0}

comments: author: Victor Prasad
body: Thanks for you help!
Customer support ? ? ? ?
Asked by Jordan Cooperman:

New Confluence paid user, getting very frustrated ! ! I have set up a profile, space with logos and custom colors, etc.. I have clients on the platform and now when I log back in it's all gone. But worse, I can't find any answers in the knowledge base and I see NO CONTACTS for support. No links, no references in the knowledge base nada... where are we to access support ? Please contact me immediately


Answers:
author: Joe Clark
body: Hi @Jordan Cooperman,

You can contact Atlassian support by creating a new ticket on our support website - <https://support.atlassian.com>.

Hope this helps!


author: Guilherme V.
body: Hello Jordan,

You can also contact the Atlassian Support directly in Confluence:

1. Go to the **General Configuration** page.
2. Search for the **Atlassian Support Tools** in the left side bar.
3. Go to the **Create Support Request** tab.
4. Fill the request lines and click on the **Send** button.

This procedure will create a ticket in the <https://support.atlassian.com> site as Joseph suggested.

Cheers,


Tags: confluence-administration
Identical pages in different spaces
Asked by First Last:

Hi all  

We run our wiki in Confluence Cloud. It happens that there are identical docs, like schedules/tables, in different spaces.

We have 24 spaces in total.  
Five teams have an identical page in their spaces with a schedule as a content. Do I have to make corrections for every page if I want to alter the schedule?

* Is it possible to sync them after I edit just one of them, without having to edit all of them?
* Can I have a "master" page with such a behavior when I edit it, all its clones or copies all over the Confluence pickup changes?

Does anyone know if it is possible ?   

Thank you


Answers:
author: Nic Brough -Adaptavist-
body: I would create the page in one place, then delete the content of all the copied pages, replacing it with

```
{include[space:name of master page]}
```

That's exactly the use case the include macro is built for!


Tags: cloud

confluence-cloud
Custom Space icons do not show in Spaces List macro.
Asked by Samuel Carlisle/Nidhi Kalra:

We have a page that shows all spaces, like the space directory, but unlike the space directory, the Spaces List macro is not showing the custom space icons.


Answers:
author: Jan
body: ...same Problem here. Also the space list Looks really bad using this macro. The original space list looks much better, would be nice to be able to create one like this anywhere.


Tags: confluence-administration
How many versions of the page are stored in Confluence? Is there a limit?
Asked by Fuad Dawabeh:

*This question is in reference to Atlassian Documentation: [Page History and Page Comparison Views](https://confluence.atlassian.com/pages/viewpage.action?pageId=139379)*

Ask your question here...


Answers:
author: Phill Fox
body: I have never come across a limit on any of the instances I have worked on. I am sure there is probably a theoretical limit somewhere but I have never seen it have an impact.


Tags: limit

page-history
copy/paste from PDF consistently changes or omits text
Asked by Julia Nemec:

When copy/pasting text from a PDF into a blank Confluence page, certain letter combinations and characters are either omitted or changed. This is annoying especially since the omissions/changes seemingly make no sense and are not listed anywhere in the "Keyboard Shortcuts" setting tab.

For example, Confluence is omitting "fi" "ff" "if" in all pasted text from PDF. Additionally, Confluence changes " to / and - to {

The only change that sort of makes sense (but is still annoying and not able to be turned off) is changing all underscores (_) to spaces.

Can anyone either provide insight as to why this is happening or what I can do to stop it? I am new to Confluence and really struggling to get around this annoyance!

Thanks.


Answers:
author: Steffen Heller
body: I guess that you have a PDF that contains fonts or letters that are different from the standard used in confluence. A good example is the "fi" "ff" "if". These are probably ligatures (two letters in one) that can't be translated into confluence correctly.

If you ask for a solution: I don't know. Probably you have to learn which letters are changed incorrectly and then go through the text and correct it manually.

comments: author: salvatore
body: I think the first step we should access is [text extration from pdf](http://www.pqscan.com/extract-text/) files. Any suggestion?


Tags: copy

paste

pdf
How to show a list of recent JIRA issues for a certain project in a Confluence space?
Asked by Rick de Jong:

Lets say I have a project with project key TP and I can filter for issues associated to this project key in JIRA.

I would like to do the same with a Confluence space where it shows me a list of the recent JIRA issues of the project with project key TP. Is there any way of doing this?  

Thank you!


Answers:
author: Phill Fox
body: It is most certainly possible. There are a couple of steps that you need to take to make this work.

1. Link Confluence and JIRA together as application links. You should also set the authentication up at this point as well so that your users can have single signon.
2. Then you can register any of the dashboard gadgets from JIRA in Confluence.
3. Now you can use the insert macro to insert either a filter result or any of the dashboard gadgets that you registered in step 2.

More details at <https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html>

comments: author: Rick de Jong
body: Yeah I literally just found this myself. Must have been blind as hell. Thanks :)


author: Rick de Jong
body: I'll just accept your answer as it is a bit more detailed.


author: Phill Fox
body: Hi @Rick de Jong Glad that you found my answer useful as well. Thanks for accepting it as an answer.Personally I find using the dashboard gadgets in Confluence very useful for stakeholders who are "scared" of JIRA as you can lay out your page with suitable explanations but still use the same gadgets/filters.


author: Rick de Jong
body: I can imagine haha. It does sound quite useful. Happy holidays!


author: Phill Fox
body: @Rick de Jong Happy Holidays to you too. Mind you not sure what will people think of all these festive celebrations when they come across this answer in Mid July! :)


author: Rick de Jong
body: Well I hope they feel warm inside all the same but now I'm just getting off track \^\^


author: Phill Fox
body: I am sure they will and to go totally off track.... <https://youtu.be/LANjvZbUbp0>


author: Rick de Jong
body: bad..... you are a bad influence haha


author: Eduardo Nunes
body: Hi Rick,

This is possible by adding the JIRA Issue macro in Confluence. You can then display a list of issues based on a JIRA Query Language (JQL). For example, the following query will find all issues in the 'TP' project:

```
project = "TP"
```

You can find full information regarding the macro in the link below:

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>

Hope this helps you! Enjoy your holidays.

comments: author: Rick de Jong
body: Haha yeah I just noticed this myself. I must have been blind for a sec. Thanks for the answer! Happy holidays!


author: Rick de Jong
body: Well guess I was too hasty. Must have overlooked the answer.  
When editing a Confluence space you can add a JIRA macro which allows you to filter using JQL. However this is not dynamic. You have to press refresh to renew the list.   

Hope this helps any users who look for the same in the future!


Tags: confluence-administration

issue

jira
I cannot seem to disable these shortkeys by unchecking the box on the General tab. Can someone please advise as to how I might be able to achieve this?
Asked by Molly Martin:

*This question is in reference to Atlassian Documentation: [Keyboard shortcuts](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764740)*

I cannot seem to disable these shortkeys by unchecking the box on the General tab. Can someone please advise as to how I might be able to achieve this?


Answers:
author: Eduardo Nunes
body: Hi Molly,

You uncheck the box in the General tab, and you still can use the Keyboard Shortcuts (you can't disable the \*Editor\* shortcuts though), that is indeed strange and might need raise a support ticket to have a Support Engineer looking into it.

In the meantime, a workaround would be to disable the Keyboard Shortcut Plugin or each shortcut from the plugin.

\*Note: This will disable for all users.\*

1. Click on cog icon \> General Configuration.
2. Select Manage add-ons.
3. Click to show 'all add-ons'.
4. Search for the 'Confluence Keyboard Shortcuts Plugin' and expand it.
5. Click on 'Manage plugin modules' to see the individual modules.

Each shortcut will have it's own module that can be disabled. The one you want is called 'Toggle Navigation Panel'.

Cheers,

ENunes


Tags: confluence-cloud

keyboard-shortcut
Hide empty space category
Asked by Nikita Loginov:

Hi

Currently Space Directory page lists absolutely all available categories within the system even if current user doesn't have access to all the spaces within some category.

Is there an easy way to

* Change this behavior so a user will see categories with at least one space he has access to and hide the rest?
* or make category panel visible only to users in certain group e.g. confluence-administrator?


Answers:
author: foryouandyourcustomers
body: The answer to this question would also be interesting/important to us!


author: Nikita Loginov
body: So, nobody knows?

comments: author: Chuck Vanderwist
body: Apparently nobody cares, except a handful of us. I'd recommend voting and commenting here: <https://jira.atlassian.com/browse/CONFSERVER-43563>


author: AnnWorley
body: Thanks for linking that ticket, Charles: [Hide Space categories from users who do not have access to the spaces](https://jira.atlassian.com/browse/CONFSERVER-43563). I hope followers of this thread will vote and comment there as you suggest. I updated the ticket to make it clearer to the development team.


author: Nikita Loginov
body: Voted, thanks=)
How to define a "read more" (excerpt) section in a blog post?
Asked by Nicolas Casel:

Hi all,

In a blog post, is it possible to specify a section limit like "read more"?

The result would be that:

* only text before this limit is visible on the blog "main page" (index of all posts)
* when user clicks on "read more", it opens the full blog post

Thanks in advance,

Nicolas


Answers:
author: Dean Millam
body: If you are listing your Blog Posts with the Content Type set to Excerpts then you can use the Excerpt macro on the Blog Post itself to define the Excerpt section of the blog post.


author: Eduardo Nunes
body: Hi Nicolas,

I believe the feature you're looking for is the Expand Macro:

<https://confluence.atlassian.com/display/DOC/Expand+Macro>

Hope this helps you!

Cheers,

ENunes

comments: author: Scott Beeson
body: No


author: matrix8369
body: Did this ever get figured out? We have a blog using Atlassian and I would like a way to display a section of the blog post on the main search results page. So the page shows the recent blog posts, but only a section of them , and the user would click on the title to view the full post.

Having a Read More macro you can place in the blog post for this purpose would be nice.


author: Nicolas Casel
body: up


author: Nicolas Casel
body: Thanks it could be a solution... But it does not seem possible to include this macro in the "index" page of the blog, doesn't it?


Tags: blog

excerpt
What does 'multiple' in an user macro parameter means
Asked by laxika:

It mentioned here:

<https://confluence.atlassian.com/doc/user-macro-template-syntax-223906130.html#UserMacroTemplateSyntax-Definingtheparameters>

But actually doesn nothing for me? Or at least nothing changes, an't add new input fields after filled one etc.


Answers:
author: roosi-ann_tolgu_concise_ee
body: Having the same problem where adding multiple=true shows a simple text field.


author: Suresh Sakhare
body: Hi ,

I was trying to create multiselect field in user macro, but its not rendering as per expected.

```
## @param Region:title=Region|type=enum|enumValues=India,Global,North America,Noida,Bangalore, India|default=India|multiple=true|desc=Choose your region
```

It showing simple text field not the select.

Can you help me on this?


author: Nic Brough -Adaptavist-
body: It allows the user to select multiple parameters in one field.

For example, if you had a field "colour", with options "red, orange, yellow, green, blue, indigo, violet", then a "single" field would take a single colour selection, but a "multiple" field would let you select 1, several or all of the colours.


Tags: confluence-administration
What ist the recovery directory for?
Asked by Frithjof Eckhardt:

*This question is in reference to Atlassian Documentation: [Confluence Home and other important directories](https://confluence.atlassian.com/pages/viewpage.action?pageId=590259707)*

There is a **recovery** directory containig files like *upgradeRecoveryFile-5791-5982-after.xml.gz* and *upgradeRecoveryFile-5791-5982-before.xml.gz*. Can I delete this files and directory?


Answers:
author: Artur J
body: Hi Frithjof,

By default, Confluence creates an upgrade recovery file before and after an upgrade. The operation can take long time on large databases and can be safely turned off if there is a process to back up database and verify the backup before performing an upgrade. Setting this property to false will disable upgrade recovery file creation.

These files are essentially partial database dumps, and they can be useful in cases where an upgrade task has failed and backups have not been taken. Basically, it depends on your needs, it will not affect your Confluence at all, as it is just a "backup".


author: Rodrigo Girardi Adami
body: Hi Frithjof,

That's correct. This folder can be safely removed since it's just a backup. Note that we recommend to use an external backup method such as taking database backups and backing up the important folders such as the installation and data folders [as stated here](https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html).

Cheers,

Rodrigo


Tags: confluence-administration
Forget the application name used to connect to jira
Asked by huangzhibin:

When I installed confluence, I connect the Confluence to JIRA for user management .But there maybe some error, so new JIRA user cannot be sync to confluence . So I tried to fix the problem and changed the application name in JIRA , now I cannot to log in to the confluence because of sync fail.

But I forget the application name that confluence configured, and cannot restore it back on jira.

Now I cannot log in to confluence and change settings. How can I do? Can I get the application name I configured on linux console, or can I create a new administrator account on linux console?


Answers:
author: Chander Inguva
body: To retrieve admin account, if you have database access follow these instructions <https://confluence.atlassian.com/display/CONF35/Restoring+Passwords+To+Recover+Admin+User+Rights>


Tags: confluence-administration