youngmon/atlassian-qna huggingface dataset:
Crucible add-on failed to enable
Asked by A P:

Hi. I tried to test my Crucible add-on via 'atlas-run' and it failed to be enabled with message

```
This add-on failed to enable. Refer to the logs for more information
```

But there are no error messages in atlas-run console. Then I tried to install plugin package to production Crucible server, but I also failed to enable plugin with no error log messages. Here you can read [atlas-run log](http://paste.ubuntu.com/25018597/). Can anyone help with finding out the cause of error?


Answers:
author: Grzegorz Lewandowski
body: Take a look FECru server logs in directory: *target/fecru/home/var/log/*

It should be a information from plugin system stating why plugin can't be enabled.


Tags: app

crucible-development

developer
Time Spent Column
Asked by Diane Hoffman:

In looking at total time spent in reivew on by the author and reviewers, my developers tell me that they didn't spend as much time as crucible is showing. They say they may have opened the review in a new browser tab, started to work it then get pulled off onto something else. They do Not close the tab, come back sometime later to finish addressing/or inserting review comments.

How is the time spent calculated by Crucible?


Answers:
author: Marek Parfianowicz
body: Time tracking timer starts when any of the following happens:

* the review page is loaded or
* the window gets a focus or
* any mouse click or key press happens on the page

Time tracking timer stops when any of the following happens:

* the window looses a focus or
* after 5 minutes of inactivity on a page

comments: author: Diane Hoffman
body: Thank you for the information, one question. In both cases, it is after the final event in the series? In other words,

Timer start is when: page loaded, focus happens and a click, Then the timer starts? (all 3 events occur in sequence)

Timer stops: Focus is lost and 5 minutes expires?


author: Marek Parfianowicz
body: I updated my answer. It happens after any of the events, they don't have to be in a sequence.


author: Diane Hoffman
body: Thank you Marek, this has helped my team.
Specify a path for a crucible project
Asked by Claudius Hagen:

I have configured ONE repository in crucible/fisheye for our whole huge SVN repo. I also configured the "symbolic rules" so it can tell different things in the repo apart, e.g. project1 and project2 can be found with their branches and versions in fisheye, so that part works.

Now I want to configure projects in Crucible.... but I can only configure a REPO to use, not a PATH! This way all my projects in crucible think they use all the same code! This makes all the project configuration kindof useless.

See this screenshot. This project does not have 1,5M LoC for sure...

![crucible.PNG](/t5/image/serverpage/image-id/2582i5D1EB6610EAB49A7/image-size/large?v=v2&px=999 "crucible.PNG")

**I would like to change the path displayed here, but how?**

Otherwise I can see only 2 solutions:  
- Create a Repo for every project (means A LOT of administration!)  
- Don't use projects and just use the default CR project

Is there any other solution?


Answers:
author: Claudius Hagen
body: Hi Grzegorz,

the "Configure paths" option works pretty good at first sight and is easy to configure (in same GUI, no re-index required). I can also add more than one path for more complicated projects.  
Only disadvantage I can see is that we will need a FishEye license for it to work. But I guess not for every Crucible user I guess?

The Directory Scanning Plugin seems not to be the solution here. It only scans directories for new (real) repositories, but what we would need here is a detection of new directories in a SVN repository (about what the symbolic path thingy does)

As our repo still indexes in a tolerable amount of time, I'll go with solution A.

The idea of manually separating one SVN repo into 50 FishEye "Repos" and then manually creating 50 projects just makes no sense to me. As the scanner already separates my commits into branches automatically (which works good) it could be a lot easier...


author: Grzegorz Lewandowski
body: Technically it is possible to [configure paths](https://confluence.atlassian.com/fishkb/how-to-add-several-repositories-to-one-project-in-crucible-296097601.html) for a Crucible project. But this function was rather designed to allow users use more than one repository in a single project. I'm not entairly sure how it's going to work in your use case.   

However, having so big single SVN repository in FishEye is generally not recommended from performance reasons and it's better to have it splitted in FishEye.

If you're worried about administration work to add every project from your SVN repository as a separate FishEye repository, you might want to consider using [Directory Scanning Plugin](https://marketplace.atlassian.com/plugins/com.atlassian.fisheye.repositron/server/overview).


Tags: project

svn
Avoid full indexing after adding include path to large repository
Asked by Ge Bai:

One of our Fisheye repository has been running index for two days becasue an include path was added.

The repository is fairly large, and we will be adding more include pathes in the fututre. Is it possible to only index the newly added path instead of indexing the entire repository?

We are using ''Atlassian FishEye Perforce analysis with Crucible code review. (Version:3.10.3 Build:20160112105703 2016-01-12)'

Thanks,

Ge


Answers:
author: Grzegorz Lewandowski
body: Hey, it's not possible. Include/Exclude paths was designed in this way to include or hide certain paths from repository from user perspective.

In example, let's consider following changeset:

*A directoryA/file1*

*M directoryB/file2*

Let's say FishEye is configured in a way that include/exclude paths includes only *directoryA* which determines shape of the changeset, file ancestry, diffs generation and basically every FishEye's feature. Once you change the rules to include both directories repository reindex is required to update the FishEye repository caches.   

\*IF\* you plan on adding additional include paths to a large repository what stops you from adding them as a separtate FishEye repository?

I'm assuming here they are independent since you don't need them all at once.

comments: author: Ge Bai
body: Thanks for the clarification!
Cannot install Source tree on macOS 12.3.1
Asked by Samuel Cabral:

I downloaded today the sourcetree on the website and my mac shows the following message:

**"Sourcetree.app" can't be opened because Apple cannot check it for malicious software.**

This software needs to be updated. Contact the developer for more information.


Answers:
author: Michele Verriello
body: You need to go to **System Preferences -\> Security \& Privacy -\> General.**

You will see a message at the lower part of the window, click on **Open Anyway.**

**Now you can open Sourcetree!**
After a power outage Sourctree is not loading anymore
Asked by laszlo_bader:

Hello!  

When I was working, there was a power outage while Sourcetree was opened. After that when I try to open it, I see only the sourctree logo, it is dissapear after 2 sec and nothing happening after that. I tried to uninstall it, deleted all of the files from appdata which has to do with sourctree, tried older versions but nothing. I think somewhere a file is buggy, and prevent opening sourcetree, but I have no idea where or what to do now.


Answers:
author: laszlo_bader
body: I checked the windows event log, and looks like something is wrong with kernelbase.dll, you have to reinstall the windows, our just repair it. I reinstalled it because I already wanted to do that so.


author: laszlo_bader
body: Well it is sad, looks like nobody knows the fix for it :(


author: atyia
body: Same here.

comments: author: laszlo_bader
body: well looks like, we have to reinstall windows, because of this sourctree bug :(
Clone from bitbucket repo in sourcetree crashed
Asked by Teja Bhaghavathi:

Whenever I want to clone a repo in the SourceTree using the remote function, the sourcetree just crashed without any error, which prevent me to clone any repo.

I have uninstall and reinstall my sourcetree. Please suggest which **Select a credential helper option I need to select.**   
1.\<No helper\>

2 cache-daemon

3. cache

4.Manager-core

5.Store

6.Wincred   
Please suggest what are the steps to be followed after this.


Answers:
author: Arnav
body: After reinstalling sourcetree , I am able to clone only one repository . 2nd repo is crashing now.

Please help me.
Windows11????????????????????????
Asked by ????:

Windows11?????????

saucetree???????????????????????????????????????????????

----------------------------------

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream origin hiraya/update/gwform:hiraya/update/gwform Pushing to gitlab.com:base-net/asahiglovalhome-studio.com_theme.git The server's host key is not cached. You have no guarantee that the server is the computer you think it is. The server's ssh-ed25519 key fingerprint is: ssh-ed25519 255 SHA256:eUXGGm1YGsMAS7vkcx6JOJdOGHPem5gQp4taiCfCLB8 If you trust this host, enter "y" to add the key to ??????????????????????????? PuTTY's cache and carry on connecting. If you want to carry on connecting just once, without adding the key to the cache, enter "n". If you do not trust this host, press Return to abandon the connection. Store key in cache? (y/n, Return cancels connection, i for more info) fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists.

----------------------------------

?????????????????????????????????????????????????????windows11?????????????????????????????

HKEY_CURRENT_USER\\Software\\SimonTatham\\PuTTY\\SshHostKeys\\known_hosts

??????????????????????????????????


Answers:
author: Rick Li
body: ???????????????????????

????????????????????Workaround?????????????????

* [Trust A Server's Host Key when No Button is Available to Trust It](https://confluence.atlassian.com/sourcetreekb/trust-a-server-s-host-key-when-no-button-is-available-to-trust-it-788731545.html) \]

???????????
I made a SSH key but adding this key to bitbucket says it is an invalid key
Asked by MDAUTOMATISERING:

After trying to push in Sourcetree I get errors

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags origin master:master  
remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.  
remote: See our community post for more details: <https://atlassian.community/t5/x/x/ba-p/1948231>  
remote: App passwords are recommended for most use cases and can be created in your Personal settings:  
remote: <https://bitbucket.org/account/settings/app-passwords/>  
fatal: Authentication failed for '<https://bitbucket.org/MDAUTOMATISERING/a.git>'


Answers:
author: Ben
body: G'day!

The error you have mentioned indicates that SourceTree is still trying to use HTTPS for authentication, rather than SSH. This is why you are receiving an error related to App Passwords.

Please see the following article for Sourcetree if you would like to continue using App Password:  
<https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968>

If you would like to make use of SSH in Sourcetree, there is an article here which explains the process for Sourcetree as well:  
<https://support.atlassian.com/bitbucket-cloud/docs/set-up-an-ssh-key/>

There is a chance your GIT config still has old references to HTTPS present, I would suggest clearing these and following the articles above.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket
SourceTree will not download/install Mercurial during install process
Asked by Jonathan Capra:

When I try to install SourceTree, and opt to install the Mercurial module, it attempts to download it from <https://downloads.atlassian.com/software/sourcetree/windows/mcmw-v1.11.96.zip> but it gives a 403 error. I tried the URL in a browser from two independent networks and manually recreated the 403 error.

Permissions issue on your webserver perhaps?


Answers:
author: TGChrisArendt
body: Getting the same error. I guess I'll try to just install Mercurial myself.


Tags: error

install

mercurial
Why can't I clone the repository?
Asked by Jacint Illes:

I tried to clone a repository for my Sourcetree application but I got the following error:

"  
Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote [https://\*USER\*@bitbucket.org/\*COMPANY\*/\*REPO\*.git](https://jailles@bitbucket.org/consortix/nbm.git)  
Output:  
Error: remote: Bitbucket Cloud recently stopped supporting account passwords for Git authentication.  
remote: See our community post for more details: <https://atlassian.community/t5/x/x/ba-p/1948231>  
remote: App passwords are recommended for most use cases and can be created in your Personal settings:  
remote: <https://bitbucket.org/account/settings/app-passwords/>  
fatal: Authentication failed for '[https://bitbucket.org/\*COMPANY\*/\*REPO\*.git/](https://bitbucket.org/*COMPANY*/*REPO*.git/)'  
"

I've tried both OAuth and Basic authentication (Sourcetree says "Authentication OK" for both versions), but I keep getting the same error.  
My colleagues could clone, we can't find the cause of the error.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jacint Illes](/t5/user/viewprofilepage/user-id/4877144) ,

welcome to the Atlassian community!

Please try to fix your issue as suggested in the following article <https://itsmycode.com/solved-remote-bitbucket-cloud-recently-stopped-supporting-account-passwords-for-git-authentication/>

Hope this helps,

Fabio

comments: author: Jacint Illes
body: Thank you, this solved my problem.


author: Fabio Racobaldo _Herzum_
body: I'm happy for that [@Jacint Illes](/t5/user/viewprofilepage/user-id/4877144)


author: Arnav
body: Hi @Fabil Racobaldo

I am new to Sourcetree.  

clone from bitbucket repo in sourcetree crashed.

Whenever I want to clone a repo in the sourcetree using remote function, the sourcetree just crashed without any error. Which prevent me to clone any repo.

I tried unsinstall and reinstalled the Sourcetree ..Now My problem is I am able to clone only one repo.   
Second repo is crashing..  

Appreciate your help in resolving this.
Lag issue on MacBook M1 with Cybereason
Asked by Maxime DEMELIN:

Hi

I hope you're fine.

We have an issue on a MacBook M1 with our Cybereason XDR.

When this is uninstalled, SourceTree works correctly.

On the other hand, as soon as our XDR is installed, the slowdowns are felt.

As you can see from the screenshots, when we are on the application, Cybereason goes up to more than 100% processor.

As soon as SourceTree is stopped or in the background, Cybereason goes down.

We have already excluded the entire SourceTree application, is there anything else to exclude?

Thank you in advance for your return,

Best regards,

![brave_uPCFb9OYOL.png](/t5/image/serverpage/image-id/192935i846663BAA703176A/image-size/large?v=v2&px=999 "brave_uPCFb9OYOL.png")

![Capture d??cran 2022-02-18 ? 15.59.01.png](/t5/image/serverpage/image-id/192933i9CBDBD65F75C222C/image-size/large?v=v2&px=999 "Capture d??cran 2022-02-18 ? 15.59.01.png")![MicrosoftTeams-image.png](/t5/image/serverpage/image-id/192932i0DA84278EE673099/image-size/large?v=v2&px=999 "MicrosoftTeams-image.png")


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to raise this with cyberreason - Sourcetree is not the problem here.

comments: author: Maxime DEMELIN
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) ,

I have already contacted Cybereason for this problem of course.

<br />

We have :  
- Change the version of our XDR (An old version then the latest version);  
- Excludes the following paths:  
/Applications/Sourcetree.app/Contents/MacOS/\*  
/Applications/Sourcetree.app/Contents/\*  
/Applications/Sourcetree.app/Contents/MacOS/Sourcetree/\*  
/Applications/Sourcetree.app/\*  
/Applications/Sourcetree.app

I remind you once again that this problem of slowness is with the SourceTree software, the other software works correctly and there are no delays.

Are there any other paths to exclude from the SourceTree software?

Thank you in advance for your return,


author: Nic Brough -Adaptavist-
body: \>I remind you once again that this problem of slowness is with the SourceTree software

No, it is not. You said "... When this is uninstalled, SourceTree works correctly. On the other hand, as soon as our XDR is installed, the slowdowns are felt."

That means XDR is the problem, not SourceTree.

As far as I am aware SourceTree is contained in that one application, but you might try excluding git as well.
I can NOT install sourcetree on windows 11
Asked by Weiky W:

It crashed when I installed it,

**I asked a question about this on the Microsoft Community. They tell me 'Sourcetree software is not designed to support Win 11 '.**

**<https://answers.microsoft.com/zh-hans/windows/forum/all/windows-11/33c4bd60-3990-4708-b8bd-f1a0f0387efc>**


Answers:
author: Vipin Yadav
body: Hi [@Weiky W](/t5/user/viewprofilepage/user-id/4874965) , Could you please provide us more details like log file, error snapshots etc.

Thanks,

Vipin

comments: author: Weiky W
body: I'm so sorry. I didn't see any logs in eventvwr at the time of crash,

Could you please tell me how to locate these logs?


author: Vipin Yadav
body: You can find it: %localappdata%\\Atlassian\\Sourcetree\\sourcetree.log


author: Weiky W
body: I deleted this folder,sourcetree worked normally...


author: highsierra7
body: [@Vipin Yadav](/t5/user/viewprofilepage/user-id/4426727) I have run into the same issue

How can I send you my logfile? I see that this forum only allows links

Thanks in advance


author: Vipin Yadav
body: Please upload it on google drive and share the link.
whiteboard section covers the elements and moving to back it disappears
Asked by Kathy DiSandro:

I created a section, added jiras. Somehow, don't know how, the section is covering the elements. I highlight elements and 'bring to front' and nothing happens, the section still covers them. I move the section to the back and it disappears, can't get it back.

I dont know what caused it to happen and I dont know how to resolve it once it happened.


Answers:
author: Kathy DiSandro
body: I figured out how to fix it (create a new container and move the elements in to it), but I don't know what caused it and how to prevent it from happening again. It has caused rework multiple times today.

comments: author: Kathy DiSandro
body: I figured out how to fix it (create a new container and move elements into it) but I don't know how it happens.. it's happened a few times today so it's causing rework.


Tags: cloud

confluence-cloud
Community confluence templates
Asked by Kalen Wolfe:

Hello,  

I am setting up confluence for company and am finding it is taking alot of work to build all the pages I want across our business. The Atlassian templates are useful for day to day pages but i am wanting to add onboarding, SOP or how to guides. For example a page outlining how to use Jira at company X. Is there a community forum where people share pages and can use them as templates for other organizations?  

Thank you


Answers:
author: Barbara Szczesniak
body: [@Kalen Wolfe](/t5/user/viewprofilepage/user-id/5554540) Welcome to the Atlassian Community\>

Have you found these pages yet?

<https://www.atlassian.com/software/confluence/templates>

<https://support.atlassian.com/confluence-cloud/docs/create-a-page-from-a-template/>

comments: author: Kalen Wolfe
body: [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) Yes I did find those and they are helpful but I was wondering if anyone outside of Atlassian is sharing their pages as templates for others to use


Tags: cloud

confluence-cloud
Hola, soy nuev aqui quisiera que me expliquen de que se trata ATLASSIAN COMMUNITY
Asked by maria belen cesar gallardo:

Hola, soy nueva aqui, en verdad no recuerdo bien cdo. me inscribi , desconozco que es ATLssian , pero por lo poco que vi desperto mi interes y quisiera que me comenten de que se trata este espacio.

Gracias.


Answers:
author: Valerie Knapp
body: Hola [@maria belen cesar gallardo](/t5/user/viewprofilepage/user-id/5556731) bienvenida a la Comunidad Atlassian y gracias por tu pregunta.

La Comunidad Atlassian es un lugar para profesionales y estudiantes que utilizan productos Atlassian, como Confluence, Jira o Trello.

Puedes utilizarla para establecer contactos, socializar, aprender, lo que m?s te convenga. Incluso hay grupos de inter?s especial o de idiomas a los que puedes unirte.

<https://community.atlassian.com/t5/Conectando-en-Espa%C3%B1ol/gh-p/ConnectinSpanish>

Bienvenida de nuevo y buena suerte en tu viaje Atlassian


Tags: cloud

confluence-cloud
Gliffy swimlanes disappear
Asked by Bonnie Nasim:

Hi all, I'm building a swimlane flowchart in Gliffy for Confluence and when I grab the rightmost edge to make it wider, it disappears. I have to revert to an older version of the flowchart. Any idea what is happening and how to fix it? Thanks!


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Bonnie Nasim](/t5/user/viewprofilepage/user-id/5556774) ! I'm sorry you're having a hard time using swimlanes today! I'm Gliffy's PM and I'm not aware of that behavior quite yet.

Would you mind helping us out by emailing support@gliffy.com so that we can get some additional details?

Thanks so much. :)

Samie

comments: author: Bonnie Nasim
body: Sure, thanks in advance.


Tags: cloud

confluence-cloud
Getting LOG4J vulranability
Asked by Kota_ Venkatadhanalakshmi:

Getting LOG4J vulranability after upgrade 8.5.5 version in enterprise confluence ,what is the fixed the version


Answers:
author: Laurie Sciutti
body: Hello [@Kota_ Venkatadhanalakshmi](/t5/user/viewprofilepage/user-id/4556586) \~ I believe that Confluence DC is not affected by certain CVE's but refer here for additional information and things to check: <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>

comments: author: Laurie Sciutti
body: Additional information: <https://confluence.atlassian.com/jirakb/list-of-security-vulnerabilities-addressed-in-atlassian-log4j1-1141965553.html>


Tags: confluence-data-center

data-center
Export to PDF hangs for anybody not on our network
Asked by Robert Andelin:

Recently the Export to PDF tool has started hanging for anybody who tries to use it when they are not on our network. Inside the network, everything is fine. Outside the network, the working animation appears and it just hangs there.


Answers:
author: Robert Andelin
body: Just to follow up in case anybody else has this issue and comes across this: the issue wasn't with the Atlassian PDF Exporter after all, it was the Scroll PDF Exporter plugin, and its problem was that Cloudflare Rocket Launcher had started injecting some extra javascript into that app's UI which was causing it to not start properly.


author: Nicolas Grossi
body: [@Robert Andelin](/t5/user/viewprofilepage/user-id/5556671) Are you seeng any specific error ?

comments: author: Robert Andelin
body: No error ever comes up, just the working animation. I've waited for a couple minutes for an error to be thrown.


Tags: confluence-data-center

data-center