youngmon/atlassian-qna huggingface dataset:
Unknown error with every email
Asked by Monashee Billing:

Hello,

I have a group inbox that has the following error with every email:

Hello, {#toc-hId--385608373}
----------------------------

There was an unknown error adding your card to the Trello board. If you continue to encounter issues, please email us using [the support form](http://help.trello.com/contact).

For more information on sending cards to your board via email, please visit [our help page](http://help.trello.com/article/809-creating-cards-by-email).

Would really like to remove trello associated with this account. I believe this is a legacy issue from a previous employee who has now left.

Thanks,

Gareth


Answers:
author: Nathan Smith
body: Hey [@Monashee Billing](/t5/user/viewprofilepage/user-id/5428164)!

Welcome to Atlassian Community! ?

With Trello you can create a card on a board by sending an email to an address that you can get directly from a Trello board. Here's a link with more information on this - <https://support.atlassian.com/trello/docs/creating-cards-by-email/>

It sounds like there could be a rule on your group inbox that's forwarding emails sent to this inbox to a Trello address and if the board this email address was created for this no longer exists, this would be why you're receiving these emails.

I'd recommend reaching out to your IT team to get them to check for any forwarding rules that are setup on this inbox and to disable a rule that's sending emails to an address on the @boards.trello.com domain.
Want to understand formula given for automation
Asked by My Country Escape:

I have just set up an automation through trello, that in my list done today it will transfer to previous date and all automatically does this. What i really want to do is to understand the formula given {date-1wd\~dddd, MMMM Do YYYY} and how this works, i noticed that weekend does not appear . I'm finding it absolutely fabulous and a great tool but just more clarification on this would be wonderful. Thank you


Answers:
author: Dreamsuite Mike
body: Hi [@My Country Escape](/t5/user/viewprofilepage/user-id/4882919)

The help files break this down brilliantly but I will try:

{date} this is just pulling the date right now...

{date-1wd} this is 1 day before the current working day

Moment.js formatting

\~dddd = the day of the week (Monday, Tuesday etc...)

Do = the day of the month (1st, 2nd, 3rd etc...)

YYYY= the year (2024)

Please refer to these guides:

<https://support.atlassian.com/trello/docs/arithmetic-and-formatting-in-date-variables/>

<https://momentjs.com/docs/#/displaying/format/>


Tags: automation

cloud
Upgrade to Enterprise
Asked by Jim Petersen:

How do I get someone from Atlassian to contact me about upgrading from Trello Premium to Enterprise? I've submitted support tickets and filled out the "Contact Sales" form on the Atlassian website but haven't had anyone respond.


Answers:
author: Mike
body: Hi Jim, sorry to hear you haven't heard from anyone. Feel free to email me, mross@atlassian.com
Reopen a Board closed by error by the administrator
Asked by Alejandro Monegal:

Good afternoon,

We have a problem!!!

Our Trello board administrator has closed it and now we cannot access it, but the worst thing is that the Administrator does not know how to open it again and recover the information that was in it to continue working.

What it says in the photo is:  
"""*\[* **Board Name\] is closed** *.*   
*To reopen this board, contact the board administrator \[administrator name crossed out for privacy in blue*\]"""

Can someone help us please.

Thank you!!!

![Trello.png](/t5/image/serverpage/image-id/305880i0A27931DFB6164C7/image-size/large?v=v2&px=999 "Trello.png")


Answers:
author: Jerrold - Empyra
body: Hi

The following link provides a clear explanation of how to reopen a board.

<https://support.atlassian.com/trello/docs/reopening-a-closed-board/>

Thank you.

comments: author: Alejandro Monegal
body: Many thanks Jerrold!!!


author: Jerrold - Empyra
body: Hi [@Alejandro Monegal](/t5/user/viewprofilepage/user-id/5427849)

Please consider accepting the answer if it was helpful, as it will make it easier for others to locate.

Thank you.
Can you bulk copy archived cards (including all attachments, comments) from one board to another
Asked by Tiffany Allen:

I want to duplicate all Trello cards, both archived and non-archived, onto my personal Trello board. While it's feasible to transfer attachments and comments when copying individual cards manually, handling hundreds of cards individually seems daunting. Is there a way to accomplish this task in bulk? Not sure if this matters but my personal account is free.


Answers:
author: Dreamsuite Mike
body: You can do this using make.com for sure because I have done it...


author: milynnus
body: [@Tiffany Allen](/t5/user/viewprofilepage/user-id/5427840)

You will need to use Trello api. There may be a power up that can do this. I am not sure ... take a look at Bulk Action.


Tags: copy

duplicate

export
Why are so many of my active users in the invited status this morning?
Asked by Kelly Gustafson:

I have several staff members who regularly use Trello showing in the invited status this morning and/or being prompted to change their password outside of our OKTA set up. Please research and provide information as to what is happening.

![](https://prod-heat-app.redfcu.org/HEAT/handlers/ThumbnailImageHandler.ashx?id=9AC9C683A0114079A235D1E3025B456C)


Answers:
author: Gaurav Kataria
body: Could you please share details about your org and the SSO setup so that our support team can investigate? Please add the account details here (scroll to the bottom of the page and fill out the details) <https://trello.com/contact#/>
How can I see who created/updated a checklist action
Asked by Peter Cranston:

Hi My client has taken over a large trello board form a colleague and is keen to identify for some cards who has added or updated a checklist action so that he can go back to them for clarification. Great isf someone can advise how to do this.

We are using Trello premoum

Thanks,

Peter C


Answers:
author: milynnus
body: [@Peter Cranston](/t5/user/viewprofilepage/user-id/4997002)

The activity section records the activities taken for the card. The first activity will show who created or added the card. If it is via automation it will be id of the member who created the automation.

comments: author: Peter Cranston
body: Hi Thanks for the information. I was aware of the card creation being tracked. I am also aware that when action is ticked as complete this is tracked.

But what I cannot see is anywhere the details of who added or changed a checklist action can be found. Any insights much appreciated.

Thanks


author: milynnus
body: [@Peter Cranston](/t5/user/viewprofilepage/user-id/4997002)

I remember reading somewhere that certain user actions are how displayed in Activity.
Not being able to join accounts
Asked by Alba Leemhuis:

Hi,

Could someone please help me out. I created my trello account a week ago. Members within my workplace have added and authorized me to join their bords and make adjustments. However, everytime I am being added it states that I have to wait to get access and if I click on my account it states that I have to verify my email first which I already have done. It states that I am not a member of the workspace and on my account it gives a diffrent statement: this member will have access if they have joined trello and veriefied their email. Anyone who has tips or experience with this issue?

Thanks in advance


Answers:
author: Gaurav Kataria
body: It could be that when you joined Trello, you used your personal email address (e.g., your gmail or yahoo address), whereas your colleagues are sharing boards to your work/company email address. If that is the case, then you need to verify your work email address. You can do that by creating a separate Trello account with your work email address and complete the email verification step.

I hope this helps.
regrouper plusieurs tableaux dans un seul
Asked by B?atrice Hermet:

bonjour, je voudrais regrouper tous mes tableaux cr??s en 2023 sous un seul tableau. nomm? EVENEMENTS 2023. Comment faire?


Answers:
author: Maria
body: C'est Mary de [Planyway Power - pour Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)

<br />

Pour regrouper tous vos tableaux Trello cr??s en 2023 sous un seul tableau nomm? "?V?NEMENTS 2023", il n'y a pas de fonctionnalit? directe permettant de fusionner plusieurs tableaux en un seul. Cependant, vous pouvez suivre ces ?tapes pour organiser vos informations de mani?re similaire sous un tableau unique :

1. **Cr?er un nouveau tableau** : Commencez par cr?er un nouveau tableau dans Trello que vous nommerez "?V?NEMENTS 2023".

2. **Cr?er des listes pour chaque tableau** : Dans votre nouveau tableau, cr?ez une liste pour chaque tableau existant de 2023. Nommez chaque liste d'apr?s le nom du tableau qu'elle repr?sente.

3. **Copier les cartes** : Malheureusement, Trello ne permet pas de d?placer ou de copier plusieurs cartes en m?me temps directement entre les tableaux. Vous devrez copier chaque carte individuellement de vos anciens tableaux vers les listes correspondantes dans le nouveau tableau "?V?NEMENTS 2023". Pour ce faire :

   * Ouvrez une carte dans l'un de vos tableaux existants.
   * Cliquez sur "Plus" dans le menu de la carte.
   * S?lectionnez "Copier" et choisissez le tableau "?V?NEMENTS 2023" ainsi que la liste correspondante o? vous souhaitez placer la carte.
   * R?p?tez cette op?ration pour toutes les cartes que vous souhaitez d?placer.
4. **Utiliser des liens vers les anciens tableaux** : Si vous trouvez la copie de chaque carte trop fastidieuse, vous pouvez plut?t cr?er des cartes dans le nouveau tableau "?V?NEMENTS 2023" qui contiennent des liens vers vos anciens tableaux. Cela permet de conserver une vue d'ensemble sans avoir ? d?placer chaque ?l?ment manuellement.

5. **Automatiser avec Butler** : Trello offre une fonctionnalit? d'automatisation appel?e Butler. Vous pouvez l'utiliser pour automatiser certaines t?ches, comme d?placer des cartes entre les tableaux ou les listes, mais cela n?cessitera de configurer des r?gles sp?cifiques pour chaque action que vous souhaitez automatiser.

Alternativement, si vous souhaitez simplement voir toutes les cartes Trello par an sur une seule page, vous pouvez simplement utiliser la fonction [multi-tableau de Planyway](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) et afficher toutes les cartes des tableaux requis dans le m?me calendrier ou timeline.
Why isn't the toggl track button visible anymore?
Asked by Carl Johan Westlund:

I have notice the problem from time to time and sometimes just a refresh of the browser solves the problem but now it seems like a permanent problem that the toggl track button is not available in cards


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Carl Johan Westlund](/t5/user/viewprofilepage/user-id/5427469)

You can check if the power-up is enabled (click Power-Ups button, and then Settings under the power up). If it's enabled then it looks like like an power-up error and I recommend to reach out to power-up author.

comments: author: Carl Johan Westlund
body: Thank you for the answer. This is however not related to the power-up but rather the chrome extension.
How do I open Trello links to the Trello app?
Asked by danny:

I've been trying to open my project Trello links into the app but I can't find a way. Is there some way to fix this?


Answers:
author: Jerrold - Empyra
body: Hi

please consider trying the following methods -

Trello Links such as a card or board links (trello.com/c/.... and trello.com/b/....) can be opened in the Trello iOS app if certain criteria is met. Some apps hardcode for the links to open in a browser, so they will not open in the Trello app.

Here are steps that you can try to configure iOS apps (and other apps that cooperate and use the setting) to open links directly in the Trello app rather than the browser installed on the iOS device:

* Copy a Trello link to the clipboard of the iOS device. You can use the Share button on a card or board in the Trello iOS app. Click share and select "Copy".
* Open the native iOS Notes app that is included with the iOS devices and create a new note.
* Paste the Trello link into the note. Then tap and hold on the link until the preview and menu appears and select "Open in Trello"
* The Trello app will now open the link in the Trello app.
* Close Trello and try again clicking the same link in the Notes App. The link should be opened in the Trello app right away.

In android

* On Android: Go to Settings \> Apps \& notifications \> Default apps \> Trello and select "Open supported links" or "Open by default" and choose "Open in this app".
* After setting the Trello app as the default app for opening Trello links, whenever you click on a Trello link (such as a Trello board URL) from any app or browser on your device, it should automatically open in the Trello app.

Thank you.
Bamboo Service Fails to Start
Asked by Shawn Zavoda:

I have a new installation of Bamboo that I am trying to run as a windows service. Bamboo runs fine from a Console. I have double checked the JIRA_HOME environment variable. I am running the service under a new user in local admin group. When the service attempts to start I get two entries in the even log:

* The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  
  {D63B10C5-BB46-4990-A94F-E40B9D520160}  
  and APPID  
  {9CA88EE3-ACB7-47C8-AFC4-AB702511C276}  
  to the user DEBUILD\\bamboo SID (S-1-5-21-1348916712-370969214-291127314-1004) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
* The Atlassian Bamboo Bamboo service terminated with the following service-specific error:  
  Incorrect function.


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Shawn Zavoda](/t5/user/viewprofilepage/user-id/2570239),

When running Bamboo, JIRA_HOME environment variable is not needed - *I have double checked the JIRA_HOME environment variable*.

The issue you are experiencing seems to be related to permissions, therefore, there are links available on the internet describing steps to be taken specific to the Windows OS version you are running.

Just as a side note, when running Atlassian products as a Windows Service, please make sure of running the service as a Local User as described in [Running Bamboo as a Windows service as the local user](https://confluence.atlassian.com/bamboo/running-bamboo-as-a-windows-service-as-the-local-user-416580754.html "Running Bamboo as a Windows service as the local user") documentation.

Kind regards,

Rafael

comments: author: Shawn Zavoda
body: Hi -

As I mentioned in the original post, I am running the service as a local admin. I have also tried running as myself - the same account that the console startup works with.

Is there any way to see what specific permissions are failing?

Shawn


author: Shawn Zavoda
body: I just used Sysinternals to monitor all processes while I was trying to start the service. I was not able to see anything glaring, but I will save the log of entries in case there is something specific you think I should search for.

Shawn


Tags: error

service

windows
Plan running concurrently even with max 1 concurrent
Asked by Thomas:

The plan has **Maximum number of concurrent builds = 1** but when using the trigger *Repository pulling* and*Scheduled 1AM* branches still build concurrently without any regard to the max number of concurrent builds being 1.

Any tips on how to reinforce this rule?


Answers:
author: Foong
body: Do you mean it is a different branch plan that run at the same time?

The setting only limit concurrent build per branch plan. It does not limit the concurrent build between master plan and branch plan.

comments: author: Thomas
body: I see, thanks! Yes it was across different branches. Do you have any idea on how to limit concurrent builds per plan?


author: Foong
body: Feature request <https://jira.atlassian.com/browse/BAM-12071>
Different time stamp in different build agents
Asked by sudheer:

I see the timestamp with different build agents as different. How to correct it?


Answers:
author: Edwin Kyalangalilwa
body: Hi [@sudheer](/t5/user/viewprofilepage/user-id/2572513),

You'd use tzdata to update the settings and reboot the build agents for changes to take effect.

For example on Linux you'd install

```
yum -y install tzdata

cp /usr/share/zoneinfo/America/New_York /etc/localtime

echo "America/New_York" > /etc/timezone
```

on windows, update the timezone settings and reboot the service (or entire system).
Is importing a BAMBOO backup sufficient when UPGRADING (version) an evaluation instance
Asked by timothy schmidt:

In general, when upgrading from one bamboo revision to another is it sufficient to do the following Proposed Upgrade Steps?

**Note**: Assume the use of an internal H2 db and install layouts as follows:
> ++**CURRENT:**++
>
> D:\\BAMBOO\\bamboo-6.7.1\\bamboo
>
> D:\\BAMBOO\\bamboo-6.7.1\\bamboo-home
>
> ++**UPGRADE**++:
>
> D:\\BAMBOO\\bamboo-6.7.2\\bamboo
>
> D:\\BAMBOO\\bamboo-6.7.2\\bamboo-home

++Proposed Upgrade Steps:++

1. Full bamboo 6.7.1 backup/export (artifacts etc. etc.)
2. Shutdown of 6.7.1 instance and removal of it's (windows) service
3. Installation of 6.7.2 instance
4. Use of the Custom Configuration during 6.7.2 to **import** the 6.7.1 backup
5. Re-installation \& configuration of a new 6.7.2 (windows) service

The existing upgrade documentation seems to prefer to re-use a single (++consistent++) bamboo-home directory as opposed to cleanly demarcating and switching them (by directory version naming). While there is probably a scale or size point at which the time to import could get prohibitively long, for smaller scale sites I would think that this shouldn't be an issue.

Therefore ....

If I use the ++Proposed Upgrade Steps++ , is there anything that I am missing (forgetting) by not re-using the original D:\\BAMBOO\\bamboo-6.7.1\\bamboo-home?

Thank you,

T.S.


Answers:
author: Foong
body: Copy over any extra settings from the following files too:

* D:\\BAMBOO\\bamboo-6.7.1\\bamboo\\conf\\server.xml
* D:\\BAMBOO\\bamboo-6.7.1\\bamboo\\conf\\web.xml
* D:\\BAMBOO\\bamboo-6.7.1\\bamboo\\atlassian-bamboo\\WEB-INF\\classes\\seraph-config.xml

comments: author: timothy schmidt
body: Thank you very much for your advise.

Do you happen to know if there is any documentation that outlines these as the supplementary files required in this type of upgrade scenario?

T.S.


author: Foong
body: This part of the Bamboo Upgrade documentation: [link](https://confluence.atlassian.com/bamboo/bamboo-upgrade-guide-720411366.html#Bambooupgradeguide-MigrateyourexistingBambooconfigurationsovertoyournewBambooinstallation)


Tags: upgrade
"After successful stage" trigger is deploying the wrong build result after Release Stage
Asked by Ivan Hu:

Hello,

I'm having a bit of trouble with the "After successful stage" trigger for my Bamboo Deployment project.

I have a Deployment project that is associated with a build plan.

The plan is relatively simple. There's a Build Stage and a Release Stage. Release Stage is a subsequent process of the Build Stage.

My build and release stages do not create any artifacts. Instead, they push their built objects to docker and then injects Bamboo variables into the result's metadata. The deployment projects read in these variables to figure out which version of a project to deploy.

I would like to have two triggers that do the following: whenever a build stage completes, the first trigger deploys the completed build stage result. And whenever a release stage completes, the second trigger deploys the completed release stage result.

I thought I could do this by having two "After successful stage" triggers on my target environment. However, I found some strange behavior.

The build stage trigger works correctly. However, after I run a release stage, I see the release stage trigger deploying the previous build stage result instead of the release stage result. I can tell because the bamboo variables are incorrect.

Strangely enough, if I disable the triggers and run the release stage, I can deploy the correct release stage result by going to Deploy -\> Create new release from build result and selecting the successful release build from the "Build result" dropdown.

Also, as an experiment, I tried adding an artifact to my release stage, modified my release deployment process to print out the name of the artifact and turned the "After Build Stage" triggers back on. Sure enough, the deployment triggered by the successful release stage failed to find the artifact created by the release stage.

Could this be a bug in the "After successful stage" trigger?


Answers:
author: Daniel Santos
body: Hi [@Ivan Hu](/t5/user/viewprofilepage/user-id/2570831),

I was studying this problem and running some tests and I can confirm that this issue is caused by [\[BAM-17819\] Deployment Release artifact list not updated when the build plan second stage finish](https://jira.atlassian.com/browse/BAM-17819).   

To avoid this issue you should only automatically trigger the deployment one time per build plan and in that moment (the related stage triggering it) all the artifacts needed for the deployment should be already available.  

Another workaround that you already know is creating a new release for the same build plan after all stages are run. This will also fix the issue, but than it is a manual step.

If you want to know more about our bug fix policy, please check [Atlassian Server Bug Fix Policy](https://confluence.atlassian.com/support/atlassian-server-bug-fix-policy-201294573.html).

comments: author: Ivan Hu
body: Thanks for the response Daniel!

I voted up the issue. Hopefully it can be fixed soon.


author: Daniel Santos
body: You are mostly welcome [@Ivan Hu](/t5/user/viewprofilepage/user-id/2570831)!


Tags: bitbucket

build

deployment

trigger
Downloading Bamboo artifact
Asked by Vishal Gala:

I am trying to download the Artifact from a build plan. I want to get it from the latest run but it currently downloads it from run 1.


Answers:
author: Yogesh Mude
body: HI [@Vishal Gala](/t5/user/viewprofilepage/user-id/2458525)

Welcome to the community!

Are you using multiple jobs in single plan? if so, then you need to share your first artifact to next one and then download it.

Please have a look at the below article for more info.

<https://confluence.atlassian.com/bamboo/sharing-artifacts-359400060.html>
Bamboo Specs Linked Repo Allow Access All Linked Repos
Asked by Gabriel Jones:

How do I enable my specs repo to access the other linked repos? Its greyed out here.

![image.png](/t5/image/serverpage/image-id/42526i570F24896FE3924B/image-size/large?v=v2&px=999 "image.png")

I believe this is causing:

```
com.atlassian.bamboo.exception.RssPermissionException: The plan stored in repository 'PlanX.git' is not permitted to use following repository(ies): PlanY.perforce, PlanZ.git	at com.atlassian.bamboo.configuration.external.PlanConfigImportValidationService.validateRssPermissionsForPlan(PlanConfigImportValidationService.java:378)	at com.atlassian.bamboo.configuration.external.PlanConfigImportServiceImpl.lambda$importPlan$0(PlanConfigImportServiceImpl.java:358)	at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:140)
```

Related docs

<https://confluence.atlassian.com/bamboo/enabling-repository-stored-bamboo-specs-938641941.html>


Answers:
author: Foong
body: Only Administrator can set those two greyed out options.

If you can edit PlanY.perforce and PlanZ.git repository, add PlanX.git into the Permissions tab setting of PlanY.perforce and PlanZ.git.


Tags: spec