youngmon/atlassian-qna huggingface dataset:
Python API conf.update_page fails with simple HTML
Asked by Jonathan Abrahams:

Using PIP module atlassian-python-api

The following fails with error  
*requests.exceptions.HTTPError: com.atlassian.confluence.api.service.exceptions.BadRequestException: Content body cannot be converted to new editor format*

```
from atlassian import Confluence
conf = Confluence(url=conf_site, username=CONF_USER, password=CONF_TOKEN)
page_id = conf.get_page_id(page_space, page_title)
page = conf.get_page_by_id(page_id, expand="body.storage")
page_content = page["body"]["storage"]["value"]

html_table = "<table>Prod version updated<table />"
conf.update_page(page_id, page_title, html_table)
```

Similar code block to passing case also fails:

```
from atlassian import Confluence
conf = Confluence(url=conf_site, username=CONF_USER, password=CONF_TOKEN)
page_id = conf.get_page_id(page_space, page_title)
page = conf.get_page_by_id(page_id, expand="body.storage")
page_content = page["body"]["storage"]["value"]

html_table = "Prod version updated</table>"
conf.update_page(page_id, page_title, html_table)
```

However this does not:

```
from atlassian import Confluence
conf = Confluence(url=conf_site, username=CONF_USER, password=CONF_TOKEN)
page_id = conf.get_page_id(page_space, page_title)
page = conf.get_page_by_id(page_id, expand="body.storage")
page_content = page["body"]["storage"]["value"]

html_table = "Prod version updated<table />"
conf.update_page(page_id, page_title, html_table)
```

The code is valid HTML. What is wrong here?


Answers:
author: Yakov Shkolnikov
body: I have the same issue by using pip module.


author: Jonathan Abrahams
body: I get the same error when directly using requests.put:  

*{"statusCode":400,"data":{"authorized":false,"valid":true,"errors":\[\],"successful":false},"message":"com.atlassian.confluence.api.service.exceptions.BadRequestException: Content body cannot be converted to new editor format"}*

```
version += 1
html_table = "Prod version updated<table></table>"
data = {
"type": page_type,
"title": page_title,
"version": {"number": version},
"body": {"storage": {"value": html_table, "representation": "storage"}},
}

response = requests.put(
f"{content_url}/{page_id}",
headers=HEADERS,
auth=(CONF_USER, CONF_TOKEN),
json=data,
)
print(response.content)
```


Tags: cloud

confluence-cloud

python

rest-api
Do header images in articles count towards my storage
Asked by Sarah Evans:

I like to make my documents look nice by adding header images.

However I am currently on the free tier.

Do the header images count towards the storage on our account, or do they simply hotlink an image from elsewhere?


Answers:
author: Benjamin
body: Hi [@Sarah Evans](/t5/user/viewprofilepage/user-id/4978000) ,

Hope this articles helps to explain what counts as storage:

<https://community.atlassian.com/t5/Jira-Software-questions/Cloud-Storage-Space/qaq-p/1582913>  

The storage is actually based on attachments.

Thanks,

Ben


Tags: cloud

confluence-cloud
Need help to provide access rights
Asked by fsaramariely:

[Telefonica - EUCBO Program Management - EUC Confluence (vmware.com)](https://confluence-euc.eng.vmware.com/display/EUCBOPM/Telefonica)

I am not able to provide access to new users, I shared the page but even though it has no restrictions the user is not able to access it


Answers:
author: Max Foerster - K15t
body: Hi [@fsaramariely](/t5/user/viewprofilepage/user-id/4966258),

What do users see when they try to visit the site? A Confluence login screen? A prompt to request access to a space from a space administrator?

Are they users licensed Confluence users? Is the space set up to allow access to any user of the system? These would be questions with which you can start to resolve this issue.

Best, Max


Tags: confluence-server

server
How do I track the storage occupation of a single space in Confluence?
Asked by Galya Genova:

Hello,

<br />

I would like to know if it is possible to visualize how much storage is occupated by any single space in our Confluence Standard? Is there any option to check also the storage occupation of a single trash can?

<br />

Thanks in advance!  
Galya Genova


Answers:
author: Dam
body: Hi [@Galya Genova](/t5/user/viewprofilepage/user-id/4249517)

Unfortunately you cannot check the storage of one space in Confluence Cloud, but you can check the global storage usage for each app of your Atlassian site, here is the doc to do so:

<https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/>

I hope this helps.

Cheers,  
Dam.


Tags: cloud

confluence-cloud
How can I hide the label In blog post macro
Asked by Tami Dubi:

Hi, when I use a blog post macro that shows excerpts from my blogs, on the bottom, there is the label that we filtered the macro with. How can I hide the label?


Answers:
author: Jessica
body: Hi [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201)

I have checked the [Blog posts macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-blog-posts-macro/) documentation and also verified if we had any option or filter to hide the labels, but at this moment, this is not possible.  

The only option that allows you to display a list of the pages, would be the **Content Type to Display: Title**, but that would not show the blog's content, only its title and the author.

With that in mind, I have created the following feature request, to gather the interest of users in having additional options in the Blog Posts macros, implemented in the future:

* [Additional options and filters for the Blog posts macro](https://jira.atlassian.com/browse/CONFCLOUD-74226)

Feel free to vote for it and add any feedback there! I have also added this post as a reference, for our internal teams.

Cheers,  
Jessica


Tags: cloud

confluence-cloud
Confluence licensing
Asked by Stephanie Hurt:

When partners are granted permissions to different spaces, are they using only one license or one per space


Answers:
author: Vijaya Ramya Allena
body: HI [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) ,

License is for the whole server not per space. So, once the user is added to the server means that user consumed one license of that server.

Thanks


author: Dave Mathijs
body: Hi [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) , access to Confluence is 1 license seat, no matter how many spaces that person access to.


Tags: confluence-server

server
Customize "You've stumbled on a restricted space" screen
Asked by Matt Harford:

I'm wondering if anyone knows if it's possible the customize the screen people say when they "stumble upon a restricted space". We would like to let people know that in most cases, they just need to sign in. As it stands, some of our users are confused.

I couldn't find anything in the documentation or via a search, so I'm thinking this is not possible, but if someone knows definitively, that would be fantastic.

Thanks,

Matt


Answers:
author: Dave Mathijs
body: Hi [@Matt Harford](/t5/user/viewprofilepage/user-id/4239903) , to my knowledge, this message cannot be modified.

comments: author: Matt Harford
body: Thanks Dave!


Tags: cloud

confluence-cloud
Master Jira Project Confluence page?
Asked by Tommy Augustine:

Hi all,

I'm looking to see if confluence is capable of making calls to the Cloud API so that I can create a page that loads a table of with a link to the projects:  

<br />

* Workflows
* Layouts
* Screens
* Schemes

I manage 20 projects out of like 50, so having one place to quickly look up this info (and click-through) to make any changes.  

Is it possible to develop an App? Is there an App out there like this? or Is there already a capability I can configure out of the box that I'm missing? Thanks in advances


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Tommy Augustine](/t5/user/viewprofilepage/user-id/4925978)

at the latest Team in Las Vegas, I've learned about META-INF's app [Glass Project Documentation for Jira](https://marketplace.atlassian.com/apps/1219628/glass-project-documentation-for-jira?hosting=cloud&tab=overview). This offers to generate a project documentation with an export to Confluence. So, I guess, this could be an app you want to check out.

There also seem to be [some other apps in the marketplace](https://marketplace.atlassian.com/search?query=jira%20project%20documentation) for this use case.

Cheers,  
Matthias.


author: Andy Gladstone
body: [@Tommy Augustine](/t5/user/viewprofilepage/user-id/4925978) this post will be better serviced by the Community in the Confluence discussion space, I am reclassifying it for you to get more eyes on it!

comments: author: Tommy Augustine
body: Ok, thank you!


Tags: administration

atlassian-marketplace
Downsize MS VISO import diagram on Gliphy
Asked by Floris de Vries:

Hi,

I have imported an MS Visio drawing of a diagram via gliphy. Gliphy has imported alle the tabs but I just need one tab. I deletede all the excess drawings but now there is a huge space for a drawing that I cant make smaller.

How do I make te drawing space smaller?

Groet Floris


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Floris!  

By default, Gliffy has a really large, 5000x5000-pixel drawing canvas that you can scroll through. If you want to limit the size of the drawing canvas itself, you can go to File \> Document Properties and set a smaller canvas size.

Regardless of the canvas size, when you publish your diagram, the macro window where the diagram appears should also cut the canvas down to just the content of your diagram. When you publish the diagram, does everything crop itself down? I just played around with this on Confluence Cloud and it worked as expected.

If it doesn't look appropriately sized while published/there's a bunch of blank space, please double-check for any missing items on the far side of the drawing canvas. (It could be helpful to turn the grid on if you haven't to help spot any white items.)

If these options aren't working, would you mind reaching out to our support team? I want to make sure the Visio import experience is working great for everyone. You can always email them at support@gliffy.com. :)  

Samie

comments: author: Floris de Vries
body: Thanks for the reply I may check it next week again to see if it works


Tags: atl-bobross

cloud

confluence-cloud

gliffy
Cluster error
Asked by Cloud-server3:

The last one is gone, so I'll send it again

My conference status is false

this is deployed it myself?I don't know what to do ![????_20220630205253.png](/t5/image/serverpage/image-id/204055i1AAA4AB603489CA5/image-size/large?v=v2&px=999 "????_20220630205253.png")


Answers:
author: Nic Brough -Adaptavist-
body: Where are you stuck in following the docs Fabio referred you to in the original question? Could you continue that conversation instead of raising duplicates?

comments: author: Cloud-server3
body: I follow <https://confluence.atlassian.com/doc/installing-confluence-on-linux-from-archive-file-255362363.html> and <https://confluence.atlassian.com/doc/installing-confluence-data-center-203603.html>.

But I did not select cluster as deployment type page [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)


author: Nic Brough -Adaptavist-
body: Have you tried it again, making the right selection?


author: Cloud-server3
body: But he didn't let me choose


Tags: confluence-data-center

install
Plugin update errors
Asked by Koshelek Writers:

Hello.

We use Confluence Server 7.17.1.

Today I faced an error with plugin update(

The problem description:

1. I click **Update** against the plugin within the **Manage Apps** category
2. The "**Downloading... Installing...**" loader spins for a long time
3. After that, an error appears on the top of the screen "an unexpected error occurred, please check logs"
4. I'm navigating to the **Find New Apps** category
5. And this loader appears again( without any actions from my side(  
   this problem is constant

What is the problem cause? How can I fix the plugin update?


Answers:
author: Florian PEREZ
body: Have you tried to see in the log what's the result of doing this ?

If I face this I would take some minutes to restart Confluence and then try to to again this by looking at the log.

You can send us the result of the logs, we'll be happy to help.


author: Koshelek Writers
body: Hi all,

We reboot the instance, then the update job has been killed and the problem has gone away.

comments: author: Florian PEREZ
body: Hi I guess you can accept the answers I wrote aboutf restarting !

Really happy it helps !


author: Koshelek Writers
body: Dear all,

Thanks for these options to check.

I'll check logs and connectivity and get back to this thread if needed)


author: Fabio Racobaldo _Herzum_
body: Hi [@Koshelek Writers](/t5/user/viewprofilepage/user-id/4604896) ,

please could you check that your instance is correctly reach Atlassian marketplace? (<https://confluence.atlassian.com/confkb/the-atlassian-marketplace-server-is-not-reachable-due-to-peer-not-authenticated-321850263.html>)

Please could you provide us more information aboult log tracked on atlassian-confluece.log ?

Fabio


Tags: confluence-server

server
Restore deleted space
Asked by Stijn Moke:

Hi is it possible to restore a deleted space?

I'm not sure if theres a backup...

Can i contact support to help me with that?


Answers:
author: Sreenivasaraju P
body: Hi [@Stijn Moke](/t5/user/viewprofilepage/user-id/4977615) ,

Unfortunately , Deleting a space is immediate and permanent! . You can't retrieve without backup.

More details @

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>

You can try with support team, if they can help you.

comments: author: Stijn Moke
body: Hi, thats really a pity.

Can you point me to the support team?


author: Sreenivasaraju P
body: You can click on help icon on you site and see contact support option.

![help.png](https://community.atlassian.com/t5/image/serverpage/image-id/204006i6A1C87113E26B221/image-size/large?v=v2&px=999 "help.png")


author: Stijn Moke
body: mmm i dont see thato ption there, only ask community


author: Florian PEREZ
body: Unfortunatly you should be on standard or Premium plan to get access to the Support. Free plan only allow you to get help from this community.


Tags: cloud

confluence-cloud
Tempo: the text at time booking, when the period is closed
Asked by Jurica Petricevic:

Hi Community,

is it possible to change the text that appears when time booking in a period that is closed?

Best regards

Jurica


Answers:
author: Susanne G?tz _Tempo_
body: Hi [@Jurica](/t5/user/viewprofilepage/user-id/1980199)

It is not possible to change the text that informs users that a period is closed, but you can create a feature request for this in our Tempo Ideas portal, <https://ideas.tempo.io/ideas>.

Best regards,  
Susanne   
Tempo team


Tags: addon-com.almworks.jira.structure

addon-is.origo.jira.tempo-plugin

confluence-server

server

tempo

tempo-timesheets
How can I rollback before editting layout of a space?
Asked by Thuy Tran:

Hi guys, I've deleted code default in Main Layout/Content Layout of my space. Therefore, now I can not see anything in my space, like that:

![Capture.PNG](/t5/image/serverpage/image-id/203976i35D3F57D946C4160/image-size/large?v=v2&px=999 "Capture.PNG")

How can I rollback space before editting layouts?

Thanks a lot!


Answers:
author: Mervyn Toh
body: Try accessing the space administration layout page via this URL format:

\<Confluence site\>/spaces/listdecorators.action?key=\<space key\>

From there, you should be able to edit the layout that is broken.


Tags: confluence-server

server
Certain users of Conflence are experiencing m54lge errors.
Asked by kawabata shigekazu:

Every time a particular user of Conflence uses a new page, "Error: m54lge" occurs.  
How can we better resolve this issue?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@kawabata shigekazu](/t5/user/viewprofilepage/user-id/1700608) ,

please could you attach a screenshot of your issue?

Fabio

comments: author: kawabata shigekazu
body: Hi Fabio

Thanks for responding.

I decided to contact support once I found out that the Error code changes depending on the site you check.

The captcha content is in Japanese.  
Sorry about this.

![20220630_error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/203992iD487F606B5254E10/image-size/large?v=v2&px=999 "20220630_error.jpg")


author: Fabio Racobaldo _Herzum_
body: Could you provide us that screenshot in English?


Tags: cloud

confluence-cloud
How to link to a list?
Asked by Stef Hendrik:

I want to keep a board with ingoing projects, where each list is a project and each card is a step/ task in that project. The next step = card is moved to the GTD board for action. As I may need to reference information from the project-list, it needs to contain a link to that list.

I cannot see how to add a link to a list to a card. How is it done?


Answers:
author: Lara
body: Hi Stef,

Thanks for reaching out!

Although you can link to a specific card or board, right now there isn't a way to link to a list in isolation. I'll let our team know that's something you'd be interested in!

In the meantime, we'd suggest sending a link to the board, or a single card on that list instead.

All the best,

Lara  
The Trello Team
Is it possible to create independent card templates in one board?
Asked by Bryan Tomlin:

I seem to be having trouble creating templates with different custom fields. As soon as I edit the fields on one template, then the other template gets updated. What am I missing?


Answers:
author: Lara
body: Hi Bryan,

Thanks for reaching out!

Right now, when you update the name of a Custom Field, it will update the field name on *all* cards on the board.

If you're looking to have independent Custom Fields, I'd recommend creating a separate field for each one you need.

I understand it'd be helpful if you could specific which Custom Field appears on what card, or be able to create independent fields, so I've flagged this as a feature request with the product team.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: template
Trello disappeared from iPad Up Arrow action button
Asked by Sandy:

I used to be able to save an article to trello on my ipad using the UP action arrow. The trello app came up as one of the actions. Now, it's disappeared. It's still on my iPhone though. This is in Chrome, although I tried in Firefox as well and had the same problem. I still have the trello app and it's up to date, so I don't know why it disappeared. I want to get it to show again!


Answers:
author: Lara
body: Hi Sandy,

Thanks for reaching out!

It's possible this is related to your iPad's share sheet settings.

Would you mind opening up the share sheet (using the UP action arrow) and scrolling to the right and to the end of the listed apps? From there, you should see the "More" option:

![Image from iOS (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/129857i29721058519E1481/image-dimensions/318x200?v=v2 "Image from iOS (1).png")

When you click on "More", you should be taken to a list of apps, and two sections: **Favourites** and **Suggestions**.

The Trello app should be under suggestions, and you'll want to ensure the toggle is set to On:

![Image from iOS.png](https://community.atlassian.com/t5/image/serverpage/image-id/129858iC835A20B87D435E7/image-dimensions/422x63?v=v2 "Image from iOS.png")

You can also add the Trello app to your **Favourites** by tapping on the green + icon.

Let me know if that helps!

All the best,

Lara  
The Trello Team


Tags: ios
Adding multiple Date and Textfields to a card
Asked by Elio Adler:

Hi,

we would like to write down certain information on a card. Such as

3.2.21 Mail wirtten to X

4.3.21 REcieved answer

6.3.21 asdassdadsadad

I did not find a way besides abusing the description oder the discussion function. Is there not note-tool available that would allow this function?

Thanxs

Elio


Answers:
author: Aiyoku
body: You can use the Custom Fields Power-Up to add more text fields to a card aside from the description.

comments: author: Elio Adler
body: Txs but that doesnt help much as the textfield does not support linebreaks
Trello offline installer in Windows
Asked by Hugo Gon?alves:

Hi guys good morning. How are you?

I would like to know if there is an offline installer for Trello, since in the company where I work, we disable the Windows package that comes to the store and other things that are not used, but there is always a blessed soul wanting something out of the ordinary, as is the case now.

Thank you all for your help.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Hugo Gon?alves](/t5/user/viewprofilepage/user-id/4254941) ,

Welcome to the Atlassian community!

There is no offline installer for Trello is available for Windows/MacOS!

In that case, you can use a browser and visit Trello.com

To use webpage as an app, you can read and follow the documentation <https://support.google.com/chrome_webstore/answer/3060053>
Changer le language de la plateforme en Fran?ais
Asked by Heilani Israel:

Bonjour,

Je souhaite utiliser Trello en Fran?ais, est ce possible ? Si oui, comment ?


Answers:
author: Ste Wright
body: Hi [@Heilani Israel](/t5/user/viewprofilepage/user-id/4254746)

Vous pouvez choisir de changer votre langue dans Trello.

Le fran?ais est disponible; pour voir comment faire cela, consultez [Changing your language in Trello](https://help.trello.com/article/745-is-trello-available-in-other-languages).

Ste


author: Manon Soubies-Camy
body: Bonjour [@Heilani Israel](/t5/user/viewprofilepage/user-id/4254746),

Vous pouvez changer la langue en allant dans les param?tres de votre profil puis en cliquant sur Changer la langue :

![Capture d??cran 2021-02-08 ? 10.47.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/129310i9E64B9C09C4F0F50/image-dimensions/436x260?v=v2 "Capture d??cran 2021-02-08 ? 10.47.56.png")

Bonne journ?e,

- Manon
Receiving a notification of a due date expiring
Asked by matt:

I want to receive a notification that a card in a list is 24 hours away from the due date by which a stage in our process needs to be completed, and the card moved to the next list.

This is so I can monitor a SLA we have in place.

I do not want to receive a notification if the card has been moved/edited/commented on etc, just if the due date is approaching and the card hasn't been moved from that list.


Answers:
author: Manon Soubies-Camy
body: Hi [@matt](/t5/user/viewprofilepage/user-id/4254455),

You could use Butler to set up the following Due date command:

![Capture d??cran 2021-02-08 ? 11.00.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/129312iD09DA5DE8CA01C05/image-size/large?v=v2&px=999 "Capture d??cran 2021-02-08 ? 11.00.04.png")

Hope this helps,

- Manon
How to disable card link feature
Asked by Ichigo:

Trello's new feature, by pasting the link during new card creation, will create a card link instead of a regular card. I dislike this feature and would like to disable it. However, I could not find any reference to reach this. Thank you.


Answers:
author: Michael Pryor
body: You can't disable this feature but you could add a word to the title like

"url [http://youtube.com"](http://youtube.com?)

or after making the card you can click the pencil icon and choose "convert to regular card"


Tags: link