youngmon/atlassian-qna huggingface dataset:
Can not edit board
Asked by Jack Thompson:

Hi everyone

I am trying to edit one of my team member's boards. I created it and I am an admin but it is not letting me.

Can you please help?

Thanks,


Answers:
author: Iain Dooley
body: [@Jack Thompson](/t5/user/viewprofilepage/user-id/4077018) are you a member of the board, or just a member of the team looking at a team viewable board?

comments: author: Jack Thompson
body: Ah, sorry. Looks like it was a lag or smth. Now everything is ok
Is it possible to switch off youtube previews in Trello
Asked by Hugh Hotmail:

Is it possible to switch off youtube previews on trello cards? Its a massive annoyance and a big UX error to assume that all users would want this by default


Answers:
author: Vini
body: Hi Hugh,

Thank you for your feedback! Currently, youtube videos posted on card comments are embedded as previews and there is no option to change it. I will definitely pass your feedback to the team for consideration.
Why is it essential to use to use in the different browser?
Asked by jalal niazi:

Hi users!

I'm new to this discussion. I'm lately having this problem which I mentioned in the following question[.](https://triviaquestionsfor.com/)..

Do share some tips and solutions on this[.](https://buybies.com/)..

Thanks!


Answers:
author: Vini
body: Hi Jalal,

Welcome to the community!

What is the issue you are facing with your browser?  
Can you share a screenshot with us?
Removing Planway
Asked by Brendan Joziasse:

I've revoked permissions for planway as I didn't use it however I still see it when I'm in the settings for each of my Trello cards, how do I remove it from here also? It's adding clutter I don't want to see/have.

Thanks


Answers:
author: Iain Dooley
body: [@Brendan Joziasse](/t5/user/viewprofilepage/user-id/4076692) hmm so you disabled the powerup and removed personal settings and you can still see it on your board? Might be worth sharing a screenshot here if you can do so without sharing any sensitive information.

comments: author: Brendan Joziasse
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I figured out I had Planway installed as a chrome extension, once removed the option was gone as expected.


Tags: planyway
Individual Card Access
Asked by Sylvia Prameswara:

Hi there, at the moment we are creating cards with videos and checklist for onboarding induction of new personnels. We only want the new employee to be able to see their card but we want to have a board called "Onboarding" rather than an individual board per employee. Is this possible as we are trying to avoid having hundreds of boards!


Answers:
author: Iain Dooley
body: [@Sylvia Prameswara](/t5/user/viewprofilepage/user-id/4076566) If you only want each employee to be able to see their own cards, you can either add each employee to cards and tell them to filter the board to show only the cards they're added to, but if you want them to be unable to see anyone else's cards then you will need a separate board for each employee.

There's no issue having hundreds of boards from a performance perspective, the best way to do it from a usability perspective is to have a board called "employee onboarding", with one card per employee, and one board for each employee, linked to their card:

<https://blog.trello.com/related-cards-related-boards>

You can automate this with the API so that when you create a new card, a new board is automatically created and linked to it. This is the example given in my introduction to Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

You can try a version of this here:

<https://gist.github.com/iaindooley/4301258b9bbea98dc43e12193bcd3db1>

just paste that code into BenkoBot here and change the variables at the top:

<https://app.benkobot.com/>
Unable to add team members
Asked by Aaron Teo:

I've been trying to add team members to my team via the invite function. I just created a team but members are not receiving any invite links. I tried adding my 2nd Trello account and did not receive one as well.


Answers:
author: Soumyadeep Mandal
body: Hi [@Aaron Teo](/t5/user/viewprofilepage/user-id/4076540) ,

Welcome to the community!

Please read this documentation to know different ways to invite people to a Trello board/Card

<https://help.trello.com/article/717-adding-people-to-a-board>

<https://help.trello.com/article/715-inviting-people-to-an-organization>

<https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>

<https://help.trello.com/article/732-adding-observers-to-boards>

<https://help.trello.com/article/807-adding-a-member-to-a-card>


author: Iain Dooley
body: [@Aaron Teo](/t5/user/viewprofilepage/user-id/4076540) if you're having problems receiving invitation links I'd recommend submitting the question to Trello directly, you'll need to go back to trello.com/contact and choose to ask trello support rather than the community.


Tags: team
I've changed my phone, and now can't log in due to 2 factor auth. How can I disable it?
Asked by kpjjpk:

In the past, I used to use Trello with 2FA. After a hiatus, I wanted to start using it again, but I can't log in without my 2FA code... which I don't have since I switched phones and formatted the old one ?  

Is there any way to disable 2FA so that I can log in again? (I do have access to the email I created my account with.)

Thanks in advance!


Answers:
author: kpjjpk
body: Ok, I was able to find my backup codes, so I'm finally in! :D  

Just one weird thing though, the backup codes I had had 8 digits, not 6 as the one below

<br />

![Screen-Shot-2016-01-27-at-10-07-31-AM](https://community.atlassian.com/t5/image/serverpage/image-id/109365iF210BC31AA5F00E9/image-dimensions/401x213?v=v2 "Screen-Shot-2016-01-27-at-10-07-31-AM")

comments: author: Dave Liao
body: Glad you're in! I would re-register your Trello account to use an app like Authy or Microsoft Authenticator to generate two factor authentication codes. With those, you can back up your 2FA data to either Authy or Microsoft's cloud.


author: George
body: hi friend

did u solve the problem?please let me know

comments: author: kpjjpk
body: yep, I was able to find the auth codes. Thanks!
Can't add powerup
Asked by David Harper:

Free account. Should be able to add one Power-Up, right? I went to *Power-Ups* and selected *Enabled*

Thus spake Trello:

**There are no Power-Ups enabled for this board. Get started with these great Power-Ups!**

Then I went to *Power-Ups* , selected *Automation* , and clicked *Add* on the card repeater.

Thus spake Trello:

**This board has reached its Power-Up limit. Upgrade to Business Class to enable additional Power-Ups**

Ideas? I'm out of them.


Answers:
author: Iain Dooley
body: [@David Harper](/t5/user/viewprofilepage/user-id/4076514) I'd recommend doing a screenshot or screencast using loom.com that shows the problem and submitting this question directly to trello at trello.com/contact rather than asking in the community, you should definitely be able to add one free power up if none are enabled.

comments: author: David Harper
body: Thanks Iain, I'll do that.


Tags: power-up
Can boards be converted into some kind of documents?
Asked by John Halko:

I am a writer of fiction \& some nonfiction. I am new to Trello. I like it as a means of visually "outlining" my stories/novels \& other projects but I want to know if it is possible to convert boards, once I have finished making one into a printable "outline" document of some sort. Can Trello boards be converted some format of printable document, which can be handed out and read like a normal document?


Answers:
author: Iain Dooley
body: [@John Halko](/t5/user/viewprofilepage/user-id/4076446) You can print an entire board as a PDF from the board menu, which will come out with list names and card titles. There will be nothing from card descriptions/attachments and so on.

You can also print a card as a PDF, or you can use a board export powerup or the business class CSV board export, or you could use the API to grab everything as a Google Sheet/doc, this is a good primer:

<http://www.littlebluemonkey.com/blog/automated-trello-reporting-using-google-spreadsheets>

You could also use a Butler report to loop through all cards and send you an email with card titles and descriptions:

<https://help.trello.com/article/1192-creating-reports-with-butler>
Getting card description via Node JS
Asked by TrelloXinterface:

I've been trying to fetch the **only** description of a card using Node JS.

\`The text below is from Trello REST API Get Card

```
const fetch = require('node-fetch');fetch('https://api.trello.com/1/cards/{id}?key=0471642aefef5fa1fa76530ce1ba4c85&token=9eb76d9a9d02b8dd40c2f3e5df18556c831d4d1fadbe2c45f8310e6c93b5c548', {  method: 'GET',  headers: {    'Accept': 'application/json'  }})  .then(response => {    console.log(      `Response: ${response.status} ${response.statusText}`    );    return response.text();  })  .then(text => console.log(text))  .catch(err => console.error(err));
```

<br />

I've been trying to only get the response to be the card description.

Yes, I've entered "fetch('[https://api.trello.com/1/cards/{id}?key=0471642aefef5fa1fa76530ce1ba4c85\&token=9eb76d9a9d02b8dd40c2f3e5df18556c831d4d1fadbe2c45f8310e6c93b5c548](https://api.trello.com/1/cards/{id}?key=0471642aefef5fa1fa76530ce1ba4c85&token=9eb76d9a9d02b8dd40c2f3e5df18556c831d4d1fadbe2c45f8310e6c93b5c548)'" part correctly. I get the full json file. I am trying to only output the description.

Tried: \`Response: ${response.desc}\` and so on. No outcome.  


Answers:
author: Iain Dooley
body: [@TrelloXinterface](/t5/user/viewprofilepage/user-id/4076292) so you get no status, and no error? Generally you should be able to at least get an HTTP error when posting to the API if something's not right.


Tags: api
Sorting cards to show all activity
Asked by Carolyn Sullivan:

I have 10 boards and it's only showing three of them. I am a member of all 10. Your help is much appreciated.


Answers:
author: Carolyn Sullivan
body: Yes, Iain, I think that worked! There's def more info from that view. Thanks a bunch for helping this stranger. Appreciate you.


author: Iain Dooley
body: [@Carolyn Sullivan](/t5/user/viewprofilepage/user-id/4076208) Which view are you talking about? There are many places to see cards and activity, so I'm not sure what you mean by "only showing three of them". If you can do so without sharing any sensitive information can you post a screenshot?

comments: author: Carolyn Sullivan
body: Iain,

When you click on the icon with your initials (mine is CS), then click cards, then hit cards tab, and then sort to show cards from all boards. I'm trying to see all the deadlines/time-sensitive entries from all my cards in one view.

Thanks for helping! I appreciate it. I'm new to this tool and I really like it but I've got to be able to make it show me all my deadlines.

Best,

Carolyn


author: Iain Dooley
body: [@Carolyn Sullivan](/t5/user/viewprofilepage/user-id/4076208) You can choose to sort cards by due date, rather than board, and then you can "Show all cards" where the default is just to show cards active within the last month:

![2020-09-07 at 3.56 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/109395i5F2C3CF1BA0E1BEE/image-size/large?v=v2&px=999 "2020-09-07 at 3.56 pm.png")

Does that show you what you're looking for?
"Move card to next (left/right) list" using Butler - is this a possible automation?
Asked by rax adaam:

Our workflow is set up such that cards move from left to right across our board, as they progress. As such, it would be handy to have a button on the card that moves it to the next list, on it's right.

I know it's possible to create a button for each list, individually, by using the list name; however, this is unnecessarily complicated (\& crowded), as all we really need is the ability to "move to top of next list" (or "move to top of the list to the right of current list" to be more precise), is this possible?


Answers:
author: Dave Liao
body: [@rax adaam](/t5/user/viewprofilepage/user-id/4076099) - yep, this is possible! When configuring your Card Button, assign it TWO actions, in this order:

* move the card to the next list on the board, and
* move the card to the top of the list

Hope this helps you keep calm and carry on. ?

comments: author: rax adaam
body: Thank you, Dave! I just saw that the drop-down menu had these options; I overlooked them, initially, because I didn't expect "move to previous / next" to be alongside "move to top/bottom." Take a little while to discover all the options \& understand how the quasi semantic programming language actually works. Appreciate the help!


Tags: automation

butler
Change Label (ex. Green to red) when card is linked to another card?
Asked by christina:

Hi,

I try to use cards with staff names (staff are members on that specific card with their name on) and link that "staff card" to a project card.

I use green label on the staff card for "available" and red labels for "unavailable"

I would love if that label changed automatically when I link a staff card to a project card.

is that possible ? and how? :)

Christina


Answers:
author: milynnus
body: [@christina](/t5/user/viewprofilepage/user-id/4065934) have you tried this when an attachment starting with "<https://trello.com/c/>" is added to card ...then your remove the available label and add the unavailable label? The assumption is that all cardlink attachments will be a project card.

comments: author: rax adaam
body: further to this, if not all attachments will be project cards, you could create a "project card" label so that the rule only triggers when an attachment with the appropriate label is added.


author: Iain Dooley
body: [@christina](/t5/user/viewprofilepage/user-id/4065934) let me see if I understand this correctly:

You have a card "Project A" and you have a staff card "Staff Member A".

You have a red label on "Staff Member A" and you want a command that does this:

When I add a link to "Staff Member A" to card "Project A" I want the red label removed from "Staff Member A" and the green label added to "Staff Member A"

Is that correct?


Tags: jira-software

label
Map PowerUp often does not map a street address but the same street address works in Google Map.
Asked by Tom Krazan:

I am using a FREE version of Trello. The Map PowerUp does not locate about 50% of my street address. These same addresses work on Goolge Map. I am typically locating 20 or less addresses. Why is this happening


Answers:
author: Dave Liao
body: [@Tom Krazan](/t5/user/viewprofilepage/user-id/4076039) - hi Tom! Have an example address you can share that's not working in Trello, but working in Google Maps?

comments: author: Tom Krazan
body: Hi Dave, thanks for responding. I just tried three of the addresses that have not worked over the last couple of days and now they are working. But here is a typical address format that I use.

5776 E International Ave, Clovis CA 93619


author: Dave Liao
body: Seems like it was a temporary parsing error on the part of the Maps Power-Up.

If you run into the issue again, I would:

1. [Check Trello's Statuspage](https://trello.status.atlassian.com/) to see if the issue is widespread enough that it's reported there
2. If you don't see the issue there, ping Trello Support so they know: <https://trello.com/en-US/contact#/>
How do I make a link just for people to visually look at my board but not become board members?
Asked by Transcendent:

New person here. How do I make a link just for people to visually look at my board but not become board members? All I see is ways to invite and become board members, and become team members, etc. I want to share what I made to people visually without them having anything ability to edit, etc. I still want to keep it private to the general public and just selectively share when needed.  

Thank you.


Answers:
author: milynnus
body: [@Transcendent](/t5/user/viewprofilepage/user-id/4076034) In business class there is the option of an observer. Otherwise, intra board permission options do not have it. Recently someone develop an service to show a board as a presentation : search for "wunderpresentation" One limitation is that the output is available for 1 hr although I see options to embed ... so you explore that to see if it works for you.
Can I see all my comments in one place?
Asked by John Mark:

I'm responsible for tracking 7 different Trello boards, each with at least a dozen lists containing many cards. In a given day I will tag multiple questions to multiple teammates across most of of these cards (via comments). I'd like to see all these comments in one place so I can better keep track of which of my questions are still awaiting answers. Solutions I've tried that don't quite do the job:

- My Activity contains more than just comments, and isn't filterable, so it's too cluttered to use.

- I tried setting up a Butler trigger to send an email to My Questions board everytime I post a comment somewhere else, but I can't add the comment itself into the email.

- I thought about creating a My Questions checklist on every card, where I could post my questions (instead of as a comment) and assign them to myself along with the questionee, then use Butler to copy that checklist item to My Questions board. But that takes up a lot of prime real estate on the card that I don't really have a right to claim all to myself.

Has anyone else come up with a solution to this problem?


Answers:
author: Iain Dooley
body: [@John Mark](/t5/user/viewprofilepage/user-id/4076029) improving Trello notifications and cards overview was one of my primary motivations in creating BenkoBoard:

<http://www.benkoboard.com/>

in addition to allowing you to use Trello as a Gmail client, it unwatches any card you're added to (resulting in fewer notifications overall) and puts a linked copy of any card you're added to, and creates a card for any comment you're mentioned in my name, in your inbox.


Tags: assign

comment

repository
How can I delete my Atlassian account RIGHT AWAY?
Asked by HY:

Hi there,

I am trying to change my email address but it says the email is already in use.

So, I tried to delete that email account from Atlassian, but says it will take 14 days.  
I don't like to wait till that day, just wanna do it right now.   

Any process to delete without waiting 14days?


Answers:
author: Soumyadeep Mandal
body: Hi [@HY](/t5/user/viewprofilepage/user-id/4075820) ,

Welcome to the community!

First of all, if you delete your account on Atlassian you are gonna miss a lot of awesome features from Atlassian products.

There is no other way to delete an account you have to wait for 14-days and your data will be deleted after 30-days.

Please read this documentation [HERE](https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html)

comments: author: HY
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721)   

I understood. Would you delete this question, please?


author: Dave Liao
body: [@HY](/t5/user/viewprofilepage/user-id/4075820) - I would reach out to Atlassian directly to see if there's a way to speed that up: <https://support.atlassian.com/>


Tags: atlassian-id
How can I add the calendar of my frame from Trello, after removing it by mistake?
Asked by Joana Lobo:

Hi! By mistake I removed the calendar of my frame from Trello. How can I add it again?


Answers:
author: Dave Liao
body: [@Joana Lobo](/t5/user/viewprofilepage/user-id/4075835) - hi Joana! Are you looking for [the Calendar Power-Up](https://trello.com/power-ups/55a5d917446f517774210011/calendar)?

comments: author: Joana Lobo
body: Yes!! That's it! Thank you so much :)


author: Dave Liao
body: No problem - happy Friday! ?


author: Marcelo Moreles
body: This is Trello's native power-up. It is excellent.


Tags: calendar
Post comment as the user who triggered rule
Asked by Souk Nomichith:

I have made a butler rule that is spread across more than one board. When the field named "INBOX" is set to "Bob" it will move the card to the "Message Board" and post a comment saying that the card was moved.

What is happening is the comment in the card is always posted as me (the rule creator). Instead I want the user who triggered the card to post the comment.

*\[code\]*

*when custom field "Inbox" is set to "Bob" by anyone, move the card to the top of list "INBOX" on board "Message Board", clear custom field "Inbox", and post comment "Card moved to Message Board @card"*

*\[/code\]*


Answers:
author: Iain Dooley
body: [@Souk Nomichith](/t5/user/viewprofilepage/user-id/4021971) the rules will always run as the person who created them but you can use the {username} variable in the comment to identify who it was that triggered the rule

comments: author: Souk Nomichith
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks for confirming.

I know you are not the developer who wrote the Rules API. I find it weird that the user who triggered the rule doesn't perform the actions followed by the rule. Is this a bug or a feature?


author: Iain Dooley
body: [@Souk Nomichith](/t5/user/viewprofilepage/user-id/4021971) yeah I think this is just a vestige of the fact that before Butler became a power up and was acquired by Trello it ran as a "bot user", so when they changed it into a power up, the person who created the rule became the "bot". If they were to execute the rule as the person who triggered it, then prior to anyone triggering a rule, that person would need to first authenticate and get an API token which would be pretty hairy for most users.
Horizontal Navigation Bar not working?
Asked by Jennifer Christie:

Hello! I have searched for a more private way to ask about this to Confluence admins, but cannot find a more direct route, so I will post this here: I am working in a Confluence space and the Horizontal Navigation Bar macro is not working for me today. It was working as expected yesterday, but it simply does not post a clickable menu now. I'm relying on the same documentation as I was yesterday when this was working: <https://docs.adaptavist.com/cfm4cs/latest/content-formatting-macros/horizontal-navigation>

When I try to report this as a bug here: <https://support.atlassian.com/contact/#/>

I'm not allowed to enter in a question because my organization doesn't use any of the Cloud products...why should this matter though?

Anyway, this is my issue, sorry if this is the incorrect way to post about this!


Answers:
author: Jennifer Christie
body: This macro is now working for me -- please ignore this q (I'd just delete the original question, but I don't see an option for doing that, even signed into my account)


Tags: server
Cannot change user name
Asked by Toshitaka Takeda:

I have admin right, and I want to modify the user name on ATTLASSIAN using admin right. But I cannot change.


Answers:
author: Nic Brough -Adaptavist-
body: What user name are you trying to amend?

What type of account are you using to log in? Google, Atlassian Access, or the default Atlassian Accounts?

comments: author: Toshitaka Takeda
body: I am using the default Atlassian account.

I want to amend the following user account name.

yuichi.hoshino@unisys.co.jp

HOSHINO to Yuichi Hoshino


author: Nic Brough -Adaptavist-
body: Ok, you'll need to log into the Atlassian account system with that account and amend the display name for it.

Quick link is <https://id.atlassian.com/manage-profile/profile-and-visibility> (assuming you're already logged in)


author: Toshitaka Takeda
body: Do I need to log in as the user account? Is it possible to amend the user name with admin account?


author: Nic Brough -Adaptavist-
body: Atlassian accounts belong to the person who created it, not the admins of a site.

Atlassian accounts can be "claimed" by organisations when the organisation owns the domain (In my case, I have an Atlassian account owned by Adaptavist, which our admins can make changes to, but my main Atlassian account is mine, I'm the only owner of it)

So the next question is now "do you own the account?". If you do not, then, no, you can't make changes to other people's things without their permission.


Tags: cloud

confluence-cloud