youngmon/atlassian-qna huggingface dataset:
I dont understand how much the premium will cost me
Asked by ????? ?????:

$120 per year, but I don't understand if it's per employee or per workspace (with unlimited employees)?

The prices on the website differ from those indicated in my profile


Answers:
author: Caity
body: It would be $120 per year per billable user within that Workspace. Once you upgrade, the bill is automatically calculated taking into account all users.

However, that doesn't mean that all users have to be paid for as part of that bill. That depends on these criteria:

1. Members of the Workspace itself are always billable
2. Guests of the Workspace are billable if they are members of more than one board. If the guest is only on one board, they're free.

We have some more info on how this works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

If you'd like to see in advance how much it would cost to upgrade your Workspace, you can find that by going to the Workspace billing page. To navigate there, click on the down arrow next to "Workspace settings" in the sidebar, and then click on "Upgrade workspace." You'll be able to switch between monthly and annual billing on that page to see how much each option would cost for either Trello Premium or Trello Standard.

comments: author: ????? ?????
body: I have 1 user and 11 guests (employees)  
$120 a year will my workspace cost?  
My workspace guests (employees) won't pay anything?!

![???.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/325080i45FE469D42FDE9CA/image-size/large?v=v2&px=999 "???.PNG")


author: Caity
body: If the guests are on more than one board in the Workspace, they'll be billed at the same rate as Workspace members. If they're on just one board, they'll be free. If you scroll down to the very bottom of that page (the one you sent the screenshot from), it will show you the total price for upgrading your Workspace.
Comment je fais pour cr?er ma liste administrateurs sur un espace de travail d?j? existant ?
Asked by L?a Bonhomme:

Nous avons un espace de travail d?j? ?tabli, et nous voudrions ?tablir une liste d'administrateurs pour que 10 personnes puissent modifier.

Comment je fais ???? personne n'explique


Answers:
author: Mutya A
body: **Translation:**
> **How do I create my administrators list on an already existing workspace?**
>
> We have a workspace already established, and we would like to establish an admin list so that 10 people can edit.
>
> How do I do ???? no one explains

Hi L?a,

You will need to be a member of the Workspace to see all the list of members or Collaborators inside a Workspace. I can see that you are not part of any Workspace, so you can request to join the Workspaces by following these steps: <https://support.atlassian.com/trello/docs/request-workspace-membership-as-a-guest/>

You also must be an admin of the Workspace to remove other members in a Premium Workspace. Here is how you can be added as an admin: <https://support.atlassian.com/trello/docs/adding-an-admin-to-a-workspace/>

Once you are a Workspace admin, you can then start removing people from the Workspace:  
<https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
Admin left the company
Asked by Lisa Casey:

hi!  

We deleted the admin from the workspace, so our board has been closed.  

The admin is no longer with the company and his email address has been closed.  

What can I do to regain access to my trello board?   

thanks,


Answers:
author: Caity
body: We have some tips for this situation here: <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>
In App Take Photo Widget Metadata (Geo Location)
Asked by Alex:

Hi crew, trello take photo widget remove image metadata (EXIF, specifically Geo Location), we would like to have all the Metadata when download attachment. Add attachment retain the data but we are trying to streamline the process to keep everything in trello(without exiting trello and use device photo app to take photo and add attachments on trello).

Is there away around it like customizing the code/power ups ?

Seems like all third party take photo widget do not retain metadata or exclude Geo Location in EXIF.


Answers:
author: milynnus
body: [@Alex](/t5/user/viewprofilepage/user-id/5501903)

Have you tried to work with shortcut. If the media data is there you can probably use it to set variables and the create a card in Trelllo.
??????????? ?????? ?????????? ?????
Asked by ??????:

?????? ????, ??????? ????????? ????????? ?? ??????????? ??????

????? ? 10 ? ????? ?????????????, ?? ??????? ?????? ????????????, ??? ???????????? ?????? ??????


Answers:
author: Mutya A
body: ????? ???! ??????? ?????????? ?? 10 ????????? ?? ????????? ????? ???????. ??? ???? ????? ??????? ?????? ?????? ???????? ? ?? ??? ????????????? ?????, ?????? ?? ?????????? ? ????? ????? ??????? ???? ??? ???? ???? ?????????? ?? ?????????.  
?? ???? ???????????:  
?????://???????.?????????.???/??????/????/??????-?-?????-??-?-?????????-?????????/  
?????://???????.?????????.???/??????/????/?????????-????-?????/

????? ?? ?? ??? ??????!
Upgrade
Asked by Marco Breytenbach:

I need support with a formal quotation on the premium version of Trello so that I can upgrade to premium.

I work through a corporate company and need to follow a certain process to pay for the upgrade, therefore requesting a formal quotation from Trello on the premium version.

I have requested this more than a week ago, without any reply or support.

Now the limitations on the free version came into effect today without us being able to upgrade.

Can you please restore the previous free version functionality on my account until such time that we can actually upgrade successfully to the premium version?


Answers:
author: Caity
body: Are you able to use a quote generated within the product itself?

If so, you can see how much the upgrade would cost by going to the Workspace billing page. To navigate there, click on the down arrow next to "Workspace settings" in the sidebar, and then click on "Upgrade workspace." You'll be able to switch between monthly and annual billing on that page to see how much each option would cost. To get a breakdown of what type of license are included and what the final cost with sales tax would be, you can click on "Upgrade now" under the plan you're interested in. You'll be able to leave that screen without upgrading, but it will include all the pricing information, which you can then send to the person at your company who would approve that expense. It look like this:

![Screenshot 2024-05-21 at 10.33.08?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/325070i4A97E47BEF47C7BB/image-size/large?v=v2&px=999 "Screenshot 2024-05-21 at 10.33.08?AM.png")

We have more information about how billing in Trello works [here](https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/).
L?mite de Colaboradores
Asked by Paco Cepero:

En mi espacio de trabajo solo aparecen dos colaboradores y Trelo lo bloquea solo para lectura, ?Como puedo solucionar este asunto sin tener que pasar a la opci?n Premium?


Answers:
author: Mutya A
body: Revis? y puedo ver que tu espacio de trabajo est? bien. Solo hay un tablero al que perteneces que forma parte de otro Espacio de trabajo. Dado que ese no es su espacio de trabajo, deber?n eliminar a los colaboradores si no desean actualizar a Premium.

Aqu? hay un enlace con detalles sobre c?mo eliminar a alguien de su espacio de trabajo: <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

Y aqu? hay un enlace con m?s informaci?n sobre c?mo eliminar a alguien de los tableros en su espacio de trabajo: <https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/>

?Espero que esto ayude!
Upgraded to premium
Asked by nat bush:

I'm wanting to upgrade my workspace to premium and currently have 10multi board members but I don't want to pay for 10 subscriptions.

im wanting to combine the 2 bords I have currently to one with a few more list then delet the second bird to stop the need to buy 10 premium subscriptions but as my Trello free trial has expired I haven't been able to make these changes. And I suspect it's because I'm currently breaching the amount of members I have and am no longer under the free trial. Is there any advice you can give


Answers:
author: nat bush
body: Asked chatGPT Sorted it. Suggestion was to delete member exeeding 10 make adjustments upgrade my workspace to premium and then add all members back.

worked like a charm
I have 31 people in my workspace. Can I pay for all of the accounts with one card in one lump sum?
Asked by seth bradley:

I have 31 members of my workspace spread over 2 boards. Can I set up a group account and pay for them all or do they all need to pay individually?


Answers:
author: Dreamsuite Mike
body: Hi [@seth bradley](/t5/user/viewprofilepage/user-id/5501642)

Billing is done per workspace but the amount is based on the number of members or guests who are on more than 1 board in that workspace...

So long as you are a workspace adming, you can go to the billing section where you will be told exactly what the amount is based on the number of billable members in the workspace. Scroll down to enter the payment details and boom, there you have it.

![Screenshot 2024-05-21 11.37.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/324936iBE236CBB52F8498E/image-dimensions/466x114?v=v2 "Screenshot 2024-05-21 11.37.31.png")

To add some more thoughts...  
So you can have:

* Free workspace - Maximum 10 boards and 10 "Collaborators"
* Standard workspace - Unlimited boards and collaborators but **$6/member per month** who is on more than 1 board or is a workspace member
* Premium - Same as Standard but more cool features and is **$12.50/member per month**

For your case, there are some scenarios you can have:

1. If all 31 members are set to workspace members, you'll pay 31x the cost of subscription. For Trello standard, you would pay $186/month
2. If it happens that you only need some people to be a member of **Board A** and some people to be a member of **Board B** , you can save yourself some money by making these people single-board guests.   
   Here is an example -   
   If you have 10 people who need to see all boards in the workspace, you set them as workspace members.   
   Of the remaining 21, you have 11 on **Board A** and 10 on **Board B.** Use the workspace members admin page to remove the members of the boards they don't need to be a part of.  
   ![Screenrecording2024-05-2111.34.02-ezgif.com-video-to-gif-converter.gif](https://community.atlassian.com/t5/image/serverpage/image-id/324937iF453DFE84FCFDC16/image-size/large?v=v2&px=999 "Screenrecording2024-05-2111.34.02-ezgif.com-video-to-gif-converter.gif")  

   You would end up paying $60/month in total...
Reactivate a deactivated user
Asked by Dianna_brumlow:

We have a Trello Premium account and there is NO reactivate user button in the members list.


Answers:
author: Caity
body: Hi [@Dianna_brumlow](/t5/user/viewprofilepage/user-id/4259494). There are 2 ways that a user can be deactivated in Trello. Either they can be deactivated from the Workspace within Trello, or their entire Atlassian account can be deactivated at the organization level. If the user was just deactivated from the Workspace, you should be able to reactivate them, but if the user's Atlassian account was disabled, they cannot be reactivated in Trello unless the account is first reactivated at admin.atlassian.com.
How do I consolidate Workspaces
Asked by dave_anderson:

Under the new pricing, I want to move all of my boards, only about 12 total to one workspace that I am happy to pay for. I have tried to find how to move boards from one workspace to another, but can't find the answer, can anyone help me? THANK YOU.


Answers:
author: Caity
body: Hi [@dave_anderson](/t5/user/viewprofilepage/user-id/3733939)! Here's how you move a board from one Workspace to another: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>


Tags: consolidate

workspaces
Trello Automation to Slack not working
Asked by Danni V_:

I created an automation button that posts a message on Slack. When I use the button (admin) on their board it works. However when a non-admin user on the board tries the button they get an error:

"Slack workspace "name" is not connected.

I see that Slack is Powered up on their board.

I'm not sure how to solve this issue.

[screenshot of error](https://share.zight.com/Bluv5Jqo)


Answers:
author: Dreamsuite Mike
body: Hi [@Danni V_](/t5/user/viewprofilepage/user-id/5490208)

I *think*this is because of the way automations work.

If you create an automation, such as "When a green label is added to a card, post the comment "This task is done" to slack channel #test"...This automation is run from the person who created the automation, so if you created it, it would show in the log that it was run by you, even if someone else added the green label

Buttons on the other hand run on behalf of whoever clicked the button, so I think this is seeing that when **Steve** clicks the button, **steve's** Trello account is not connected to a slack account in automation.

A workaround is to have your button automation there to trigger another automation:  
The example below has a bonus of you being able to send ad-hoc messages to the slack channel also...  

Button automation:

![Screenshot 2024-05-21 11.47.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/324938i603B62596C84473A/image-size/large?v=v2&px=999 "Screenshot 2024-05-21 11.47.24.png")

*Note: replace the text after **@slack** with your own*

Then do an automation rule as below:

![Screenshot 2024-05-21 11.48.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/324939i319553F2EC9548B6/image-size/large?v=v2&px=999 "Screenshot 2024-05-21 11.48.25.png")

*Note: replace the slack channel name and workspace with your own*


Tags: slack
cant add new card to list.
Asked by Todd Hakanson:

when I try to add a new card to a list, it automatically files was to an unknown destination. Also cannot add any new information to an existing card, it does not hold the info and it automatically disappears when I try to save it.


Answers:
author: Caity
body: It sounds like your board may be read-only. This can happen if the Workspace it belongs to is over the [collaborator limit](https://support.atlassian.com/trello/docs/workspace-user-limit/). You can check the Members page for the Workspace to see how many collaborators it has. If it has more than 10, you'll need to either upgrade or remove collaborators in order to make the boards editable again. If it has 10 or fewer, please let me know so that I can help you troubleshoot that.
Too Many Collaborators in Workspace
Asked by Jenna Bernadyn:

Hello- nothing has been changed with my workspace in Trello over the past 3 years, and today it will not let me make any changes to my workspace or boards because it says the workspace has over 10 collaborators. I go to members and the workspace only has 3 people total, so I am confused on why it says we are over 10.


Answers:
author: Caity
body: Hi [@Jenna Bernadyn](/t5/user/viewprofilepage/user-id/5501529), was there any chance that you were looking at the list of members in the board rather than the list of members in the Workspace overall? If you're viewing the collaborator count for the entire Workspace, it should look like this (but with different numbers):

![Screenshot 2024-05-20 at 3.01.41?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/324858i4B7EC7E83644E6E7/image-dimensions/262x187?v=v2 "Screenshot 2024-05-20 at 3.01.41?PM.png")

The limit applies to the entire Workspace, so if the board has 3 members but the Workspace it belongs to has more than 10 collaborators total, that board will still be impacted.
Qual valor cobrado por cada usu?rio na ?rea de Trabalho?
Asked by Vitoria Lenice Godoi Silva:

Boa tarde, qual ser? o valor cobrado por cada membro na ?rea de trabalho? Assinando o plano Premium n?o ? cobrado a mais?


Answers:
author: Mutya A
body: Ol? Vit?ria,

Em vez de atualizar um usu?rio por vez, voc? atualizar? todo o espa?o de trabalho para Premium.

O pre?o ? por membro do espa?o de trabalho ou convidado com v?rios quadros. H?spedes de pens?o ?nica n?o pagam.

O pre?o do seu Workspace est? dispon?vel aqui: <https://trello.com/select-team-to-upgrade>

Para maiores informa??es:  
<https://trello.com/pricing>  
<https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

Espero que isso ajude, mas deixe-me saber se voc? tiver alguma outra d?vida!
Pague premium y me pide que pague de nuevo
Asked by Servicios CEO UNSTA:

Pague premium y me pide que pague de nuevo  
No puedo usar el tablero.  
Pague hace un mes


Answers:
author: Santino Lucca Castrataro
body: Hola [@Servicios CEO UNSTA](/t5/user/viewprofilepage/user-id/5501447) !

Bienvenido a la comunidad de Atlassian!

Es probable que usted haya elegido el abono mensual del producto y por eso mismo le pide que pague nuevamente.

En caso de que necesite ayuda con el uso de herramientas de Altassian en su empresa, no dude en contactarme a scastrataro@varegos.com.

Saludos!

comments: author: Santino Lucca Castrataro
body: [@Servicios CEO UNSTA](/t5/user/viewprofilepage/user-id/5501447) sumo a mi comentario anterior lo siguiente:

Nosotros como empresa somos Partners de Atlassian y comercializamos licencias de todos los productos, si usted desea comprar las licencias anuales o mensuales de alg?n producto nosotros lo podemos ayudar.

Saludos!
If a board is set to public and anyone can click a link to view it, does that count as collaborators
Asked by Lacy DeHorney:

The free version of Trello is limited to 10 collaborators (including guests). If the page is set to public, does that mean the link can be shared with an unlimited number of people or will it still only allow 10 collaborators?


Answers:
author: Caity
body: People who just view the public board but are not members of the board or its Workspace do **not** count as collaborators.
Our current Admin left our company
Asked by Monica Flores:

Need to delete collaborators and change the Account Admin


Answers:
author: Laurie Sciutti
body: Hi [@Monica Flores](/t5/user/viewprofilepage/user-id/5501423) and welcome to the Community! Have a look [here](https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/#If-you--x27-re-not-able-to-change-admins-after-the-previous-admin-leaves).
Our current Admin left our company and we need to switch to another Admin
Asked by Monica Flores:

Need to delete collaborators and change the Account Admin


Answers:
author: Laurie Sciutti
body: Hi [@Monica Flores](/t5/user/viewprofilepage/user-id/5501423) and welcome to the Community! Does this help? <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>
Removed myself from my private board - HELP!
Asked by Jamie Jackson:

Hi all,  

I've accidentally removed myself as a member from a couple of my import private boards. Can any help on how I can get them back? I've still got the URL up for one...


Answers:
author: Caity
body: [@Jamie Jackson](/t5/user/viewprofilepage/user-id/5501398) Did you remove yourself from the boards from the list of members on the board? Or did you simply log in and not see your boards anymore?

If it's the first one, that's only possible if there's another member on the board. In that case, I would suggest asking that person to re-add you to the board.

If it's the second case, this usually means that you have accidentally ended up with two Trello accounts with different email addresses, and some boards are on a different account.

comments: author: Jamie Jackson
body: Hi [@Caity](/t5/user/viewprofilepage/user-id/1124533)   

It was from Members / Workspace members / View Boards and then I clicked remove. I don't recall having a second account as there is only one person in the workspace which is this account.  

What would be the steps for me to get them back?


author: Caity
body: Hi Jamie, just wanted to share an update. I've figured out what's happened, and I'm pretty confident we'll be able to help you get back into those boards. I'll get back to you later when I have a solution for you.


author: Jamie Jackson
body: [@Caity](/t5/user/viewprofilepage/user-id/1124533) that's great news! thank you - I forward to hearing from you soon :)


author: Caity
body: OK! First of all, it shouldn't have been possible for you to remove yourself from those boards---that was a bug on our side, which the team is looking into.

To help you resolve this, we've added 1 month of Trello Standard to your Workspace. This will allow you to regain access control on any board within the Workspace.

To do that, you'll need to go to the board via the URL (it won't show up in your list of boards since you're not a member of it anymore). Once you're there, you should see a "Join board" button in the top right.

For the board you don't have open for anymore, I'd suggest checking your browser's history or checking your email for any notifications from that board to see if you can find the URL that way.


author: Jamie Jackson
body: Thank you for the resolution, it worked and I managed to get my main board back. I bit of bad luck with the other board as I cleared my history not too long ago - not to worry, I've got my main board back which is the important one


author: Caity
body: This is a bit of a longshot, but try going to trello.com/my/activity. You may find a link to that board in your activity feed.


author: Jamie Jackson
body: Thank you [@Caity](/t5/user/viewprofilepage/user-id/1124533) for all your help on this, I will give that a try.
How to use Opsgenie for elastalert?
Asked by victor:

I have configurations with opsgenie_key option and set all frequency related stuffs but still not able to receive email alerts.

Can anyone share complete config file for this setup


Answers:
author: Mark Campbell-Vincent
body: Hi Victor,

Elastalert provides a config rule example for Opsgenie here: <https://github.com/Yelp/elastalert/blob/master/example_rules/example_opsgenie_frequency.yaml>

If you're still not seeing alerts being created in Opsgenie, you can check the logs in your account to see if there are any errors relating to Elastalert.

![Opsgenie_-_Settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/125444iEA30D99DDF540DEF/image-dimensions/201x293?v=v2 "Opsgenie_-_Settings.png")

Opsgenie support can also take a look at your account if you open up a ticket with us here: <https://support.atlassian.com/opsgenie/>


Tags: alert

cloud