youngmon/atlassian-qna huggingface dataset:
Can Trello board guests sign in with Okta?
Asked by Nic Chaplin:

I've switched my Trello account over to an Atlassian managed account, however, one of my boards is used with a client and they are moving over to Okta.

Will they still be able to sign in to Trello with their Okta account and view our shared board?

To clarify, the board is owned by me and my team, and the client is invited as board guests.

Thanks!


Answers:
author: JimmyVanAU
body: Hi Nicola,

The changes you make to your account (migrating to Atlassian managed) won't change how your client logs into Trello.

Whether or not Okta will work will depend on their organisation, and how they manage their sign in - is the rest of the organisation on a paid tier of Trello, or do they use Atlassian in the rest of the organisation (and manage Atlassian sign ins otherwise)? If so, this will enable them to use Okta with their Trello account, or they can continue with their current methods.

Hope that helps; let us know if you have any more questions


Tags: guest

permission
Synchronisation d'une m?me carte dans plusieurs tableaux
Asked by victoria_prioux:

Bonjour,

J'ai mis en place un bouton de tableau qui copie des cartes qui n'ont pas les checklist totalement compl?t?es, cependant quand je modifie dans un tableau les modifications ne se font pas dans l'autre.

Comment puis-je faire ?

Merci de votre aide.

Cordialement


Answers:
author: Ludo
body: Salut

Assure toi que les cartes sont li?es pour cela il faut utiliser l'action suivante apres la copie de carte

```
link the cards together
```

Ensuite

Cr?? une regle telle que

```
when an item is checked, find the first card linked in the attachments, and check item "{checklistitemname}"
```


Tags: atl-gruland
How to change the initials?
Asked by nikitaeminence05:

I have change the initials of my trello account N to NP but the but its not visible to the admin.


Answers:
author: Daniel Eads
body: Hi there, welcome to the Community!

Changing your initials on your **Profile and visibility**tab in your settings - trello.com/\<yourusername\> should take effect right after saving. When you refresh this page, do you see that your new initials are still in the initials box?

Where does the admin not see your updated initials - are they able to provide a screenshot showing "N" for your initials still after they refresh the board or card they're looking at?

Thanks,  
Daniel \| Atlassian Support

comments: author: Trello Administrator
body: We are actually experiencing the same issue.

After migration to atlassian accounts, some of our board members' initials are set to 1-digit only. Changing the name in the atlassian account settings, fixes the problem locally, however other users/admins still only see the 1-digit initials. (On cards, board-member list, team member list, etc...)

Is there a solution or workaround yet?

Thanks!


author: Daniel Eads
body: Hi Boris, welcome to the Community!

Although the name field should be pulling from your Atlassian account (<https://id.atlassian.com/manage-profile/profile-and-visibility>), I believe the initials in Trello should still be populated on the Profile and Visibility page within Trello. Can you confirm that the initials are set correctly on that page (trello.com/\<username\>)?

Thanks!


author: Trello Administrator
body: Hi Daniel,

thanks for the quick reply!

On the trello.com/\<username\> page, it isn't possible to enter/change initials anymore. (since it migrated to the atlassian account)

One can only enter the username and an optional bio there...


author: Daniel Eads
body: Hey Boris,

I've gotten some more info on this. For Trello users that are migrated to Atlassian accounts, the initials should *not* be changeable on the Trello profile page anymore. They'll automatically generate from the **Full Name** field on the Atlassian account (<https://id.atlassian.com/manage-profile/profile-and-visibility>).

For organizations with user provisioning set up through Atlassian Access, that means the Trello initials are now getting generated from the name field that's getting synced from the identity provider.

If you're still seeing issues after ensuring the **Full Name** field does have two names (not just a username; you'd need "Jordan Smith" to get the initials "JS"), have users who aren't seeing the initials correctly try clearing their local browser cache or opening Trello in a fresh incognito session. Barring that, something is really amiss and the best thing would be to [open a support case](https://trello.com/contact#/) so we can investigate the Trello account directly.

Cheers,  
Daniel


author: Trello Administrator
body: Hi,

thanks again!

However, I've already tried clearing the browser cache, it did not help though.

I've opened a support case and will post if we've found a solution.

Cheers


author: Daniel Feld
body: Have you found a solution?
If I Invite a Non-Team Member to a Board Can I restrict them to certain Lists/Cards Only?
Asked by Bilal_Ahmed_Javeri:

I want to add a non-team member to a board but restrict them from seeing all lists/boards in the same board, except the ones I add them to. Is this possible?


Answers:
author: Iain Dooley
body: [@Bilal_Ahmed_Javeri](/t5/user/viewprofilepage/user-id/3800806) No if you want to have an overview board, and then some cards/lists visible to a subset of people you need to synch cards between boards or link sub-boards to cards:

<https://blog.trello.com/trello-unito-power-up>

<https://blog.trello.com/related-cards-related-boards>

comments: author: Bilal_Ahmed_Javeri
body: I actually just want certain board members to view certain cards, not all the cards/lists on a board.


Tags: list

restriction
My Google Drive account doesn't link at all. Can Anyone Help?
Asked by Kate Crumley:

When I ask to use the power up to Google Drive, I get the message that it has to be authorized first. I click Link to Google Drive Account, the screen above appears, and then........ nothing.

I've used Trello for years - this is the first hitch I've had.

Thanks for any insight

Kate![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85744iA595A69E7BE782BC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Esme Crutchley
body: Hi [@Kate Crumley](/t5/user/viewprofilepage/user-id/3800467)

Welcome to the Community!

I've had issues with Nord on my Mac stopping Chrome, Drive and Trello speaking to each other!

I've also had problems with the Grammarly and Dashlane Chrome Extensions stopping me being able to link my Google Drive account.

What I did was disabled every Chrome extension, then put them on one by one and refreshed between each one to see which one was causing the problem with the linking of Drive \& Trello.

Let us know :)


author: Barry Allen
body: Hi Kate Crumley,

It is working perfectly for me.

Maybe one of your browser add-on preventing this. So disable all the add-ons and try again or use private window and try again.


Tags: google-drive

link

power-up
como se pone en espa?ol , no encuentro la opci?n
Asked by carlos:

no me es posible poner la aplicaci?n en es\`pa?ol


Answers:
author: Ana Sencherm?s
body: me pueden explicar como puedo tener trello en castellano ?


author: Jack Nolddor [Sweet Bananas]
body: Hi carlos,

Please refer to this article ( <https://help.trello.com/article/745-is-trello-available-in-other-languages> ) to learn how to change your trello language.

Regards
Can I create a card from another card via email?
Asked by Luis Pinto:

If I have a template card, can I create a new card by duplicating that template and change the contents of the new card by email?


Answers:
author: Iain Dooley
body: [@Luis Pinto](/t5/user/viewprofilepage/user-id/3800267) you can create a card by email, and then modify the created card based on the contents of a template card. I don't think this is possible with Butler anymore because you can't reference the trigger card to set the description from the description of a found card, but this would be the Trellinator command to set the description of a card created in your Emails in list with the description of a template card for example (you could also do things like add checklists etc):

<https://gist.github.com/iaindooley/7492d68effee002356282b272b54390b>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

Just beware that the email to board functionality is problematic because Trello will attempt to "thread" discussions, that is, it doesn't always create a new card for every email you forward it. Sometimes it will attach an email to an existing card as a comment, and it will do this even if the pre-existing card has been archived, which means you can forward cards into the board and they will just silently disappear without you ever seeing them.  

You can use an Outlook or Gmail plugin to create Trello cards from emails, or if you want a more substantial integration you can try BenkoBoard which is an application I created to use Trello as a Gmail client:

<https://trello.com/integrations#benkoboard>
How do you add subtasks to epics using Scaled?
Asked by Castle:

I'm using Scaled as a power-up for four of my Trello boards, and I tried pasting a link to a card, for some reason, that didn't work. I also tried typing the name of a card, which didn't work either. Here are some screenshots:

![atlassianQ1screenshot1.PNG](/t5/image/serverpage/image-id/85688iC8B8E6B77F121677/image-size/large?v=v2&px=999 "atlassianQ1screenshot1.PNG")![atlassianQ1screenshot2.PNG](/t5/image/serverpage/image-id/85689iF684D9CAD48B265D/image-size/large?v=v2&px=999 "atlassianQ1screenshot2.PNG")

It says to type or paste a link to a card before you type anything, but none of those steps work...

![atlassianQ1screenshot3.PNG](/t5/image/serverpage/image-id/85690i7FC57B1B550F49FF/image-size/large?v=v2&px=999 "atlassianQ1screenshot3.PNG")

I would like a helpful answer from this community as quickly as possible. Thank you!


Answers:
author: Castle
body: Sorry, I already know how to add subtasks to epics.


Tags: epic

organization

productivity

scaled-agile

sub-task
Can I create a rule with two triggers
Asked by Luiz Henrique Silva:

I want to create a rule to make a late card add a new label.

For example:

The card with the orange label (executing) is with his due date late and when this happens I want to make a rule that add a label like (late) automatically.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85705i7E79244E73F8EC9C/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Iain Dooley
body: [@Luiz Henrique Silva](/t5/user/viewprofilepage/user-id/3799923) If I understand correctly you want only one trigger, but with an extra condition, like "the moment a card with the orange Executando label is due", you can do this with the filter button in the Butler interface:

![2020-03-09 at 9.50 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/85751i58C0C1A6CF0AD1F2/image-size/large?v=v2&px=999 "2020-03-09 at 9.50 am.png")

comments: author: Luiz Henrique Silva
body: Hi Iain!

Thanks for the answer! But I'm not finding this trigger. It's in which category?


author: Bear Humphreys
body: Hi Luiz,  

You can do this with the Butler 'Due Date' trigger I think.  

Trigger

'The moment the card is due'

Actions

'remove the orange {label name} label from the card'

next step

'add the red {label name} label to the card'  

(colours for example only, yours may vary!)

You could also then optionally add the 'move to the top of the list' step to your command to make sure it's the top and most visible item.

Personally I rely on the standard yellow then red colouring that Trello use for the approaching and overdue labels they use on the cards, and you can quickly 'sort' any list by due date on the list menu, but there are often different needs and a lot of ways to get there!  

Does that do it?  

Bear

comments: author: Luiz Henrique Silva
body: Hi Bear!

Thanks for the answer! But I'm not finding this trigger. It's in which category?


author: Bear Humphreys
body: ![Screenshot_2020-03-10 Life Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/86025iBEA52510813A40F5/image-size/large?v=v2&px=999 "Screenshot_2020-03-10 Life Trello.png")

[@Luiz Henrique Silva](/t5/user/viewprofilepage/user-id/3799923) It's in the Butler 'Due Date' category. You only need the one trigger but for it to have multiple actions.

The one [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) describes below is available on the same set of triggers but you have to enable 'Advanced' on the trigger to have the filter icon show.

![Screenshot_2020-03-10 Life Trello(1).png](https://community.atlassian.com/t5/image/serverpage/image-id/86027i3846F8FCABFBC0F0/image-size/large?v=v2&px=999 "Screenshot_2020-03-10 Life Trello(1).png")  

Hope that helps.

Bear
How to have team member log in from home?
Asked by Mark Buchler:

How do I have a team member log in from home? I sent them an invite to their work computer here at work, and they can see the board while here at work. But now they're at home, so how do they get to the board from their home computer?

Thanks-


Answers:
author: Michael Pryor
body: They would just visit trello.com and log in with any web browser. You can use the same account whether you access it from a work computer or a home computer.

comments: author: Mark Buchler
body: Only trouble is, I don't recall that they received any password after they accepted the original invite. We have no record of a password. I as the admin have my password. But I sent other team member invites and I don't think any of them received accompanying passwords. I could be wrong, but that's how I remember it, anyways!?!


author: Iain Dooley
body: [@Mark Buchler](/t5/user/viewprofilepage/user-id/3130891) A few different things may have happened:

1) They were initially invited prior to their work email being functional. As far as I know Trello use SendGrid for their transactional email and the result is that if delivery fails it may be blocked for future sends, if you email support@trello.com you can get those emails unblocked

2) If they have been sent an invitation and not received it for some reason, then it's possible you sent it to the wrong person. When you invite someone to a Trello board, the safest way to do it is to type out their email address in full, because lots of people have the same name, and lots of people have Trello accounts

3) If they could see the board at work, then they were probably logged in using someone else's account at the time

4) Otherwise, they have received the invitation, and signed in using Google or another identity provider so they never chose a password, if that's the case they can login from home using the same identity provider

Could be a combination of any of the above.

What I would recommend is:

1) Remove the people you invited from the boards/teams you invited them to, and re-invite them by typing their email address in full if you didn't already do that the first time

2) Get them to check their spam/junk/updates/promotions tabs etc. for the invitation email

3) Get them to attempt to simply create an account using their work email, if you've invited them correctly to any teams/boards they'll get access to those boards when they sign up whether they are responding to an invitation or not

Let me know how you go!
Can't get trello to load
Asked by Kate Desrochers:

Hi All,

I'm getting the following error, and have not been able to use any of the recommended fixes to repair it:

Your browser was unable to load all of Trello's resources. They may have been blocked by your firewall, proxy or browser configuration.  
Press Ctrl+F5 or Ctrl+Shift+R to have your browser try again and if that doesn't work, check out our [troubleshooting guide](http://help.trello.com/article/771-loading-resources-from-trellos-cdn).

This error:

- occurs only on my computer, not my phone, even when I restrict it use the same internet as the computer

- occurs in both chrome and firefox

- does not occur to my teammates.

I have tried:

- clearing the caches for the browser, and the DNS

- Uninstalling and reinstalling chrome

All of our project management sits on these boards-- can anyone recommend any other solutions? Thank you!


Answers:
author: Castle
body: Have you checked any other browsers other than Chrome and Firefox? Check if your computer has low memory.


author: Michael Pryor
body: Do you have any antivirus or adblocking software installed? Maybe it thinks one of the things Trello is trying to load is an ad (it's not) or a virus (don't think this would be true either).
Is it possible to save a pdf of a card?
Asked by Emily Gibson:

We use the comments section of Trello cards for information gathering. Other information collected elsewhere (e.g., reports, surveys, email correspondence) during projects is stored on a shared drive. I would like to save Trello cards in the same place, so was wondering if it would be possible to save individual cards as pdfs. Many thanks for your help.


Answers:
author: Iain Dooley
body: [@Emily Gibson](/t5/user/viewprofilepage/user-id/2694853) not directly but if you use Share -\> Print then you can use your print driver to save as a PDF:

![2020-03-09 at 10.00 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/85752iD6CD90239C03612B/image-size/large?v=v2&px=999 "2020-03-09 at 10.00 am.png")


author: Neil Hickey
body: Hello [@Emily Gibson](/t5/user/viewprofilepage/user-id/2694853)

You could try using the "Board Export (Excel, CSV, PDF)" power up. (I haven't tested it but it may do what you need).

If you only do this once in a while, you could just leverage your operating systems built in "print to PDF" functionality. In Trello, choose the card you want to export. Got to Share -\> Print and you will get your default printing dialog box. Depending on your OS, you should have something similar to "Save To PDF" or possibly may need to change the print destination to see the option.

comments: author: Neil Hickey
body: Haha - What [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) said! :-)
I am sending an invitation to a collaborator to be a member of the team, but he is not receiving it.
Asked by Ismael Valente:

Estou formando um time para um projeto e estou enviando um convite para um colaborador ( Rafael Valente - rafael@underocean.com.br ), mas o mesmo n?o est? recebendo.

J? fiz diversas tentativas e n?o tive sucesso.

----------------------------------------------------------------------------

I am making a team for a project and I am sending an invitation to a collaborator (Rafael Valente - rafael@underocean.com.br), but he is not receiving it.

I have made several attempts and I have not been successful.


Answers:
author: Ismael Valente
body: I can't verify my account.  
What can I do?

--------------

N?o consigo confirmar a minha conta no Trello.

O que posso fazer ?

comments: author: Zoi Raskou
body: I suggest first of all to remove your friends email. This is not really the Atlassian support portal, this is where normal and advanced users meet.

How do you mean you can't verify your account? Are you perhaps using your work email? Trello is not using an Atlassian ID rather than it's own log in credentials.
How can I customize my Jira Powerup so that issues are created on a specific project?
Asked by Adam Gazaleh:

I have the Jira Powerup in Trello, and I want to customize it so that a user on the Trello board can only create a specific Jira issue type on a specific board. I don't want them to be able to access other projects or issue types.

If I cannot do this with the Jira Powerup are there other Powerups I can use?

Thanks for your help.


Answers:
author: ManuR
body: Hi Adam,

Normally, your Trello user will have the same permission as the matching Jira user on your Jira instance.

If you have set up your permissions on Jira so that this user can only access a specific project and issue type, then it will be reflected as well in Trello in the Power-Up.

You'll need to make sure that user only has the Browse Project and Create Issue permissions on the Jira project they need to use and set up issue-level security on that project as well (see <https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html>)


Tags: jira

power-up
how do i get a new card to automatically show at the top of a list?
Asked by Dan Gray:

When I create a card in a list, I would like it to automatically show at the top of the list instead of the bottom.


Answers:
author: Ludo
body: Hi,

You can create a butler rule

```
when a card is added to the board, move the card to the top of list "{listname}"
```

comments: author: Dan Gray
body: Thanks.


author: Dan Gray
body: I'm using the free version of Trello, so only get one Butler use on a board. Is there another way to consider doing this?

comments: author: Ludo
body: Not to my knowledge.
what is the best way to get trello to 2-way sync with my Google calendar?
Asked by Dan Gray:

I've been using Gqueues for task management, but exploring shifting to Trello. One feature I love about Gqueues is its ability to 2 way sync on my Google calendar. So, if I make a change while in my Google calendar to a Gqueues task, e.g., change the date, the change is synced back automatically to Gqueues. This feature seems to be missing in Trello. I have tried the free trial version of Planyway, which works well, but is about $50/year v. a Gqueues subscription of $25. Is there another way to accomplish the 2 way sync?


Answers:
author: Esme Crutchley
body: Hi [@Dan Gray](/t5/user/viewprofilepage/user-id/3799196)

Personally, I use Cronofy as I sync 1 board with 1 Google Calendar. The 2-way sync on Cronofy is brilliant and works perfectly. (I tried Planyway too, but couldn't justify the cost per year)

However, the paid Cronofy plan is under $25 a year where you can sync unlimited boards

![Screenshot 2020-03-07 at 14.14.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/85694iE688928682E9E13A/image-size/large?v=v2&px=999 "Screenshot 2020-03-07 at 14.14.07.png")

That might be another option for you to try? You can try 1 board with 1 Google Calendar first and see if you like it. I created a separate calendar on Google called 'Trello' so that all my Trello events are on one calendar and I know where they've come from, that made it easier for me to manage.

Hope this helps

Esme :)

comments: author: Dan Gray
body: Thanks!


author: Esme Crutchley
body: Hi [@Dan Gray](/t5/user/viewprofilepage/user-id/3799196)

If this answer was good for you, could you please accept it so that others who search the Community for the same issue know that this is an option?

Thanks
504 gateway timeout error trello api
Asked by Andrii Diachuk:

Hi,   

I am experiencing a 504 error (Gateway Timeout) after sending GET request  

Request: [https://api.trello.com/1/search?query=edited%3A365\&modelTypes=all\&boards](https://api.trello.com/1/search?query=)limit=10\&board_fields=all\&card_fields=all\&cards_limit=1000\&card_board=true\&card_list=true\&card_members=true\&card_stickers=true\&card_attachments=true\&member_fields=avatarHash%2CfullName%2Cinitials%2Cusername%2Cconfirmed%2CfullName%2Cstatus%2CmemType%2Curl%2Cusername\&key=**key** \&token=**token**   

Is there any problem with the API? I could not find any related information.  

I have created a new account, to test request with new key and token and it worked fine. I have tried sending request with invalid token or key and I got instant response that key or token is incorrect, but when I try it with my account key and token it gets stuck on 'Sending' and then returns 504 status code and 'Gateway timeout' message.  

Regards,


Answers:
author: Vini
body: Hi Andrii,

Thank you for reporting the issue, would you mind contacting our support at trello.com/contact?

API issues often get tricky to troubleshoot and we will be better able to do so through our support channel