youngmon/atlassian-qna huggingface dataset:
Can't recover my account (e-mail verification)
Asked by Vin?cius Pelatieri:

I recently cleaned my browser cookies and logged out of my other Trello's account. When asked for my e-mail to do the verification, I informed my ProtonMail personal e-mail that was linked to my account, but the recover link was never received. Please, if someone from the support could contact me, I'd be grateful. I can't lose that account!


Answers:
author: Nikola Perisic
body: Welcome to the community [@Vin?cius Pelatieri](/t5/user/viewprofilepage/user-id/5425408) !

You might refer to this page right here: <https://community.atlassian.com/t5/Trello-questions/VERIFICATION-EMAIL-NOT-RECEIVED/qaq-p/2017817>

comments: author: Vin?cius Pelatieri
body: That didn't work for me. How may I open a ticket for my account, as in one of the answers?


author: Nikola Perisic
body: You can use this link here: <https://support.atlassian.com/contact/>


author: Vin?cius Pelatieri
body: I created the ticket, and I'm waiting for the support contact. Thank you.  
As like the verification e-mail, is it possible for the answer from the support never comes up?


author: Nikola Perisic
body: I will add an Atlassian tag in here, so it gets higher visibility.


author: Vin?cius Pelatieri
body: Thank you.


author: Vin?cius Pelatieri
body: This is my Proton Mail: stack_potter34@proton.me, and in case you aren't able to contact me on this, here is a G-Mail: luuauguusto87@gmail.com.
Integrating HubSpot and Trello with the HubSpot App for Trello
Asked by Elizabeth:

Hi I\`m trying to automatically create the card in Trello using HubSpot Workflows and the integration between HubSpot and Trello from the HubSpot Marketplace,

Paid plans - all is good - but workflows create errors everytime the card should be created.

Any advice what exactly I need to check?

Trello account - Premium

HubSpot - Pro

Thanks

Liza


Answers:
author: Lovee Eric
body: Hi [@Elizabeth](/t5/user/viewprofilepage/user-id/5425283)

I trust this message finds you well. I you are setting up the Trello integration with HubSpot Workflows. It seems like there might be a missing step or configuration in the process.

Could you please revisit the integration steps outlined in the "How to Easily Sync Trello Cards to HubSpot with Automated 2-Way Updates" guide?

[https://unito.io/blog/guide-how-to-sync-hubspot-with-trello/?utm_source=trello\&utm_medium=marketplace\&utm_campaign=trello_airtable](https://unito.io/blog/guide-how-to-sync-hubspot-with-trello/?utm_source=trello&utm_medium=marketplace&utm_campaign=trello_airtable)

I believe a thorough check against the instructions could help identify and resolve any overlooked elements during the integration process.

Hope this works!!!

Thanks

Lovee Eric

Brilyant Inc.

comments: author: Elizabeth
body: Hi Loveee,

We have Unito, but I wanted to test if the direct app HubSpot - Trello will help to sync images more easily than Unito. Cause HubSpot is limited in syncong the attachments into anything syncable.

Thanks

Liza


author: Lovee Eric
body: Yes [@Elizabeth](/t5/user/viewprofilepage/user-id/5425283) we can try that.

Thanks

Lovee


Tags: hubspot
Why is the link automation still broken in trello?
Asked by jukka hautakorpi:

It's been over 4 or 5 years now when you decided to mess up the trello with automatic formatting of urls.

It's still messed up. Try yourself:

1. Change your profile settings that do not show fancy link cards, just the most plain option "inline"
2. Create card, edit description, add text, paste url from clipboard
3. click the hovering remove link button. ++This is because you don't want the url to be a link but plain text++
4. Click save

Whoa, the url text got now automatically converted into "smart inlineb button".  
No I don't want that, I want it to show as plain text in the card preview. How hard is it for you to understand ??


Answers:
author: Theodoro Reato
body: G'Day Jukka,

Thanks for taking the time to send us that bug report; it really helps us keep Trello at its best for everyone! Sorry for the impact on your work in the meantime though.

We were able to reproduce what you're seeing, and I've passed on the details of that bug to our development team.

You can use the **code**option to see the link as plain text without a hyperlink in the meantime!

![Screenshot 2024-02-09 at 3.47.55?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/305527i99CCD950BD5AE1E0/image-size/large?v=v2&px=999 "Screenshot 2024-02-09 at 3.47.55?PM.png")


Tags: link

url
Missing card
Asked by Vladislav Vidovi?:

Hello, from time to time I have noticed that a card from certain list is missing. Few days ago I discovered that at list 5 cards are missing. Anybody knows why is that happening?


Answers:
author: ?i?dem B?y?ka?ik
body: Hello,

[@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) the link you've added seems to be about Jira Service Management.   

[@Vladislav Vidovi?](/t5/user/viewprofilepage/user-id/5425182) are you sure you don't have an automation that moves your cards to another list or archives them after a certain time period or with a certain trigger? This is the only thing I can think of. Good luck!


author: Nikola Perisic
body: Welcome to the community [@Vladislav Vidovi?](/t5/user/viewprofilepage/user-id/5425182) !

This is the page you might refer to: <https://community.atlassian.com/t5/Jira-Work-Management-Questions/Missing-Issue-Card/qaq-p/2302493>

comments: author: Vladislav Vidovi?
body: Thanks for suggestion. But my problem is, when I put in Trello a new card in my To do list, it's missing. Not all new cards are missing, but only a few. So now I have problem, because I don't know, which cards are there and which cards are missing.
Comment inviter une personne qui ne soit pas inclus dans un compte Premium.
Asked by ORCHIDEE LINGERIE:

Je souhaite inviter des personnes pour quelles puissent seulement consulter les tableaux comment faire ?


Answers:
author: Theodoro Reato
body: Hi Orchidee,

Welcome to the community.

You can invite the user as [Observer](https://support.atlassian.com/trello/docs/adding-observers-to-boards/) to the board.

Observers can't move, delete, or create additional cards.

The article I linked has additional information.
Is the E-Mail alias auto-generated or can I choose one?
Asked by Thomas Braun:

In Trello, there seem to be email alias adresses for every team member you can use when you want to mention/notify someone in a card etc.

Are theses aliases being automatically generated by Trello---or does one have to choose them consciously?   

Also, how does one go about changing them?


Answers:
author: Nathan Smith
body: Hey [@Thomas Braun](/t5/user/viewprofilepage/user-id/5425061)!  

Welcome to Atlassian Community!

You can change the username on your account, that people can use to mention you, by going to this link and entering the username you're wanting to use - <https://trello.com/your/profile>

comments: author: Thomas Braun
body: [@Nathan Smith](/t5/user/viewprofilepage/user-id/4510456)

Thanks Nathan.

And is the alias autogenerated first time or does the admin have to set it up for the team members?   
Has been a while since I last set up an account and am currently only working with boards I've been invited to. This would just be of interest to me, perhaps you know this, too. Thanks in advance.


author: Nathan Smith
body: Hi [@Thomas Braun](/t5/user/viewprofilepage/user-id/5425061)

The initial username is set automatically when you sign up but this can be changed right away by the account holder. ?


author: Thomas Braun
body: Thanks again, Nathan, it's much appreciated.
CHANGING ADMIN
Asked by abpsw.pm:

We have an account where our admin has left the company and her email divert has now been cancelled. WE are needing to make some changes to the board any ideas how we can can change the admin when we dont have the Admin password and unable to send the relink email


Answers:
author: BHUSHAN PATIL
body: Hi [@abpsw.pm](/t5/user/viewprofilepage/user-id/5425010) ,

To resolve this issue, you have a few options:

1. Upgrade to Trello Standard or Premium, which allows you to designate multiple admins for your workspace or board.
2. Reset the admin's password using their associated email address. If it's a company email, you may have access through your email management system administrator. You can initiate a password reset at <https://id.atlassian.com/login/resetpassword>, then log into their Trello account and assign yourself admin privileges.
3. If none of the above options work, create a new workspace in Trello and designate new admins as needed. Then, transfer the boards from the old workspace to the new one.

For more details refer [Options for changing admins when the admin leaves](https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/#:~:text=board%20as%20well.-,Options%20for%20changing%20admins%20when%20the%20only%20admin%20leaves,-When%20there%20is)

Also, if you feel my input help you please accept the answer.

Regards,  
Bhushan
Trying to set up an account and the verification email is taking 30-45 minutes to come through.
Asked by doug.larsen:

Every time I submit for the verification email it takes 30-45 minutes to receive the email and by then it has timed out. There is multiple people in my organization encountering the same issue.


Answers:
author: Theodoro Reato
body: Hi Doug,

Welcome to the community,

I just checked our queue and I'm not seeing other similar reports to yours. Your email server is probably creating this slowness due to restrictions,

You can [reset your password](https://id.atlassian.com/login/resetpassword) to confirm your account, I believe this will be enough, but it'd also be nice to forward [this article](http://%20https://support.atlassian.com/trello/docs/not-receiving-confirmation-emails-or-password-reset-emails/) to your email server admin and ask them to add the emails to an allowed list.
Contagem de cart?es desconsiderando outras listas
Asked by Ester Ramalho:

Tenho um quadro com v?rias listas.

Todos os cart?es adicionados com a regra abaixo, recebem um n?mero inicial:

when a card is added to list "XXX" by anyone, rename the card to "{cardnumber}) {cardname}"

Como automatizar para que apenas os cart?es de uma lista especifica sejam contados e numerados, desconsiderando os cart?es de outras listas?


Answers:
author: Theodoro Reato
body: Ol? Ester,

Bem vinda a comunidade,

Pela sua regra voc? j? est? renomeando apenas os cart?es de uma lista especifica. Voc? est? querendo que a numera??o seja sequencial apenas para os cart?es desta lista? Seria isto?

Caso sim, infelizmente, no momento n?o ? poss?vel fazer esta altera??o, este c?digo adicionado ? um n?mero interno que ser? sequencial aos cart?es adicionados ao quadro e n?o pode ser alterado para considerar apenas uma lista.

Qualquer coisa me informe!


Tags: automation

card

card-repeater
How do I reset an associate's Trello password?
Asked by Jessie Pendergrast:

An associate at my company is unable to access our Trello board. She said she has been prompted for a password, but doesn't remember what her password is. How can I help her perform a password reset?


Answers:
author: Summer Hogan
body: Hi [@Jessie Pendergrast](/t5/user/viewprofilepage/user-id/5424789)! Welcome to the community!

Your associate can reset your password by going to <https://id.atlassian.com/login/resetpassword>. If the email address is not associated with an existing Trello account, we'll let you know after you submit the form.

Also, this article might help if this does not work or your associate encounters issues with the reset process: [https://support.atlassian.com/trello/docs/recovering-your-trello-account/.](https://support.atlassian.com/trello/docs/recovering-your-trello-account/)

comments: author: Summer Hogan
body: [@Jessie Pendergrast](/t5/user/viewprofilepage/user-id/5424789) if I helped answer your question, please click the Accept Answer button as this really helps me.


Tags: password
Can I print my cards or list so I can take them with me without having to take my laptop for my tabl
Asked by Daniel McFarland:

I need to be able to print copies of the list for people who do not have trouble so that they will have their list check off what they need to do and get back with me how do I print the cards and the list


Answers:
author: Nikola Perisic
body: Welcome to the community [@Daniel McFarland](/t5/user/viewprofilepage/user-id/5416511) !

Take a look at this page right here: <https://support.atlassian.com/trello/docs/printing-in-trello/>
Delete personal data from Trello
Asked by kristina_hagbard:

We have a business account in Trello and we need to end our account. When our account is deleted incl. all Trello boards, will the information, and specifically personal data such as names and images, also be deleted automatically or do we need to delete all data one by one from every board and every Trello card?


Answers:
author: Peter Van de Voorde
body: Hi [@kristina_hagbard](/t5/user/viewprofilepage/user-id/5424411) ,  

Welcome to the Atlassian Community!  

Based on the [documentation](https://support.atlassian.com/trello/docs/deleting-your-trello-account/) deleting an account will remove the accounts data but not any data added to boards and cards by that account.   

For more detailed information I would reach out to Atlassian Support directly: <https://support.atlassian.com/contact>  

Cheers,  
Peter
Snooze Power-Up - Can I automate "remove" snooze?
Asked by Noa Office:

I often snooze cards that are non-actionable, i.e. I sent the email and need to follow up by EOD, tomorrow, etc. and I don't want to see them on my board if it's currently non-actionable.

In cases like these (send email, wait for response, respond to the response, etc.) I will often need to snooze the same card multiple times, and I don't manage to put a new snooze on said card without first MANUALLY removing the original snooze.

For example, "Company A" was snoozed until this morning (9AM). The only action for me right now is to send a follow-up email, then wait (i.e. snooze), but this time, I want to snooze the card until the afternoon. See screenshots below for reference

Is it possible to set an automation that, when a previously snoozed card is unarchived, the snooze is automatically removed? Or am I missing a feature already available that will solve this problem?

I saw in automation rules that I can set the trigger to when a card is unarchived, but I didn't see an option pertaining to the snooze power-up in the action options.

Thanks!

![Screenshot 2024-02-07 125408.png](/t5/image/serverpage/image-id/304880i6F3356271C4BFA26/image-dimensions/296x119?v=v2 "Screenshot 2024-02-07 125408.png")![Screenshot 2024-02-07 125511.png](/t5/image/serverpage/image-id/304881i74F0B117C6749AFD/image-dimensions/203x286?v=v2 "Screenshot 2024-02-07 125511.png")


Answers:
author: Alex W
body: Hi [@Noa Office](/t5/user/viewprofilepage/user-id/5423346) - unfortunately you cannot interact with the Snooze Power-Up with automation.

comments: author: Noa Office
body: Thanks, no problem

I have actually since realized that the snooze power-up doesn't suit my needs anyway, and have already transitioned to a new format that is a much better fit for my usage and doesn't have this same issue!


Tags: archive

automation

power-up

snooze

trigger
can I set due dates as a specified period of time.
Asked by Beckview Studios:

For instance a project (like a recording session or a meeting etc) may start at a certain Time. like 10am. and finish at 2pm. how can I make a note of this so that the length of time is reflected in the calendar? not just populated at the due date?


Answers:
author: Maria
body: Hi [@Beckview Studios](/t5/user/viewprofilepage/user-id/5424368)   

It's Mary from [Planyway calendar for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)  

It won't be possible with Trello calendar as they only link to due dates. But you can get it with [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions). We show the card duration on both: all calendar views and all timeline options.![?????? ?????? 2024-02-08 105205.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/305117i0A21562CFDCB6829/image-size/large?v=v2&px=999 "?????? ?????? 2024-02-08 105205.jpg")
how do i set due dates to checklist items, even if due date to the card is different?
Asked by Beckview Studios:

I am using cards for each project that comes in. and I use checklists to ensure that I do everything I need to for the project. sometimes the checklist item requires a different due date to the project. for instance I may have a client coming in for a meeting on a certain date. but I will need to prepare something to send to the client before hand. currently I set the due date on the card as the meeting date and in the checklist I'd like to put a date next to the checklist item. but I don't know how to do that, or if it is even possible?


Answers:
author: Maria
body: Hi [@Beckview Studios](/t5/user/viewprofilepage/user-id/5424368)   

It's Mary from [Planyway power-up for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)

<br />

Yes, it's possible. But adding dates to checklist items in Trello is available only with Premium and it won't be shown on the calendar. If you use [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions), it allows you to add both start date and due date for checklist items (due dates only available in Trello), plus you can visualize them as cards on the calendar. The basic calendar in Planyway is free, but if you'd like to add dates to checklist items, you'll need a subscription after your trial ends which will cost you $4 per month.

comments: author: Erik Ramstad
body: hello - is there a way that check list due dates can be added to the calendar?
Setup bamboo server without GUI
Asked by Cezary Olborski:

Is there any option to setup bamboo server without GUI ?  
I'd like to prepare a docker image taking license as one of the env params. Is this is somehow possible ? Maybe it's possible by REST API ?


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Cezary Olborski](/t5/user/viewprofilepage/user-id/106026),

When setting up Bamboo, providing the license is just one of the steps to be taken. Apart from that, you should select:

* the installation type (Express or Custom), in which it is recommended making use of custom where you can work with external databases (e.g MySQL, PostgreSQL, Microsoft SQL Server, Oracle DB) that are much less prone to errors if you compare to H2.
* user administrator creation

And none of the options above are available outside the Bamboo GUI (*during Bamboo's installation procedure*), I am afraid.
temp file created
Asked by CrownConsult:

Dear All,

Good day.

I need some help with Bamboo.Bamboo creates around 40GB of Temp files on C:\\Program Files\\Bamboo\\temp.

This has happend 2 times now over weekend. I have checked with developer and they todl they dont have any scheduled task.

What should i check at this point?


Answers:
author: Rafael Pinto Sperafico
body: Hi [@CrownConsult](/t5/user/viewprofilepage/user-id/1172034),

Not only Bamboo but 3rd party add-ons make use of the temporary directory. For instance, when running a build

So we can provide you with more information about those, would be possible to provide a list of the content in C:\\Program Files\\Bamboo\\temp by running:

```
cd C:\Program Files\Bamboo\temp
dir \a \s > bamboo-install-temp-dir.txt
```

As a result, the command above will list all dir/sub-dir and file(s) (*including hidden* ) and output them into a file called "*bamboo-install-temp-dir.txt*". If you could paste its content on this thread, we could have a look reviewing files that are being created and not being deleted.

If you do not want to make this information publicly available, then I would suggest you on raising a Support Case with Atlassian, mentioning this post. Once you get the answer you are looking for, please do not forget on replying to this thread , so others facing the same issue can benefit from your inquire/resolution.

Kind regards,

Rafael

comments: author: CrownConsult
body: Thanks for the response.

I have actually deleted those files.

One example is 12/11/2018 09:41 PM 22 tzp5876017344860567977.tmp
Deny PR on Bitbucket Cloud if build fails on self hosted Bamboo
Asked by Roberto De Oliveira:

On my work team we are thinking about the possibility of deny a PR if the build for it fails. I have been searching on Internet but I can't find how to achieve the following goals:  
- Fully integrate a bamboo server with repositories on bitbucket cloud with ssh keys. At this moment I can see the comments and commits on bamboo builds, but I can't see the build status on bitbucket cloud for the commits.  
- Create rules for PR on failing tests, deny the PR.

I found at Bitbucket repository configuration the "Links" section, indeed there is an option that says "bamboo", but it asks me for a "link url" and "link key", I put my bamboo server URL but it doesn't accept it, also I can't find documentation about those values.

Any advice on this? Thanks in advance.


Answers:
author: Daniel Santos
body: Hello [@Roberto De Oliveira](/t5/user/viewprofilepage/user-id/588218),
> - Fully integrate a bamboo server with repositories on bitbucket cloud with ssh keys. At this moment I can see the comments and commits on bamboo builds, but I can't see the build status on bitbucket cloud for the commits.

In general this scenario happens when the Bamboo instance is not reachable from Bitbucket cloud, which means that your Bamboo instance is not accessible through the internet.

These are configuration steps:

1. make sure your Bamboo is reachable from the internet.
2. create a repository in Bamboo using the type Bitbucket cloud.  
   The configuration will request your user credentials to browse the repositories. Once you select the repository you should be able to set the access though SSH.
3. add a repository polling trigger or configure the trigger using webhooks ([Triggering a Bamboo build from Bitbucket Cloud using Webhooks](https://developer.atlassian.com/blog/2016/02/totw-connecting-bamboo-and-bitbucket-cloud/)).
4. configure the Bamboo branch management to use Pull Requests.
5. create a pull request and check if the build was triggered.
6. when the build is finished, check if the status was updated for the pull request on Bitbucket cloud.

> - Create rules for PR on failing tests, deny the PR.

There is no automation for this in Bitbucket cloud, but you could try implementing your own using our APIs ([Bitbucket API - Pull request](https://developer.atlassian.com/bitbucket/api/2/reference/resource/repositories/{username}/{repo_slug}/pullrequests/{pull_request_id}))

I hope it helps!


Tags: bitbucket-cloud

cloud
variable updater generic plugin
Asked by tdzarnes:

Anybody using this plugin to update build numbers in Bamboo? We are on 5.15.01 and using the version 1.1.24 of variable updater generic just fine. I have upgraded our test instance to both 6.7.2 then back down to 6.7.1 and both give me "Incompatible version" and I have requested an update by no answer yet. Looks like the plugin has not been updated this year.


Answers:
author: Rafael Pinto Sperafico
body: Hi [@tdzarnes](/t5/user/viewprofilepage/user-id/1415664),

Bamboo version has been updated in Atlassian Marketplace.

Version 1.1.24 ? Bamboo Server 5.9.0 - 6.7.2 ? Released 2018-06-15

comments: author: tdzarnes
body: Thank you Rafael - I will grab a new download and try it out today.


author: Rafael Pinto Sperafico
body: .


author: tdzarnes
body: Rafael,

After a second restart of the Bamboo service the "Incompatible" message went away and the plugin worked as expected in my testing.