youngmon/atlassian-qna huggingface dataset:
How to get a confluence page id (url) via the sharing link?
Asked by roman_romanenkov:

Hi, I am currently implementing some functionality that should get the original page id or url based on the sharing url, which we get when pressing"Share" button on a confluence page and it's different every time when you press the button.

This url looks like that <https://XYZ.atlassian.net/l/c/ABCDE>.

I found that we can calculate a static tiny url, but that not what I need, since the sharing url is different from the tiny url.

Thanks, I will appreciate any help.


Answers:
author: Pramodh M
body: Hi [@roman_romanenkov](/t5/user/viewprofilepage/user-id/819262)

You will get the page id while you are on confluence page itself

Let's say you are on the specific page, the URL field would look something like this

<https://your-site.atlassian.net/wiki/spaces/MTS/pages/27066369/Page+1>

Here 27066369 is your Page id

Let me know if you need further assistance

Thanks,

Pramodh

comments: author: roman_romanenkov
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thanks for the answer, but that's not what I need. I meant if there is a possibility to calculate (let's say programmatically) the page id if I only have a sharing url *<https://xyz.atlassian.net/l/c/ABCDE>* without visiting the page.

I know that it's possible for tiny links, but I didn't find any information regarding sharing links and the algorithm calculating *ABCDE* part of the url


author: Pramodh M
body: [@roman_romanenkov](/t5/user/viewprofilepage/user-id/819262)

May I know why you are taking hard route to get the page id in confluence when you have the better way of taking page id from API or just the URL


author: roman_romanenkov
body: Actually, users can share confluence links in my app, so I have to math a shared url to the original one. The shared link is the only thing that I have in the app. In order to get further information from the API, I need to get page id first.


author: Sienna
body: Hi [@roman_romanenkov](/t5/user/viewprofilepage/user-id/819262)

Have you found any additional solutions regarding this?

I am also looking for an answer to the same problem.


Tags: cloud

confluence-cloud
User request for Confluence
Asked by Lorraine Osako:

Is there a way to respond to the user request email to allow access?


Answers:
author: Brant Schroeder
body: [@Lorraine Osako](/t5/user/viewprofilepage/user-id/4675362) Welcome to the Atlassian community

The email requesting access comes from Confluence so responding to it would not go anywhere. You would need to have the user's email address and add it to the email if you wanted to respond.

comments: author: Kishan Sharma
body: Hi [@Lorraine Osako](/t5/user/viewprofilepage/user-id/4675362) Welcome to the Atlassian Community!

To grant access to a restricted page:

1. In the request access email, choose **Grant access** .  
   You'll be taken to the restricted page, and a dialog will appear with the access request.
2. Choose **Grant access** .  
   (We'll let you know if someone else got there before you, and has already granted access)

The user will receive an email confirming that access has been granted.

**![](https://confluence.atlassian.com/doc/files/139414/395772459/305/1642122321757/ConfirmAccess.png)**

This process is the same as navigating to  
![](https://confluence.atlassian.com/doc/files/704577869/704577870/2/1517274795952/ellipsis.png) \> **Restrictions**

and adding a 'View' restriction for the user.


Tags: cloud

confluence-cloud
Comments on the page title
Asked by ray.kim:

Supposedly, I can highlight text, click Comment, and write a comment about the text.

Here's my problem: the text on which I want to comment is the ++page title++. It will not let me do that.

Are there any plans to include this functionality?


Answers:
author: Fabian Lim
body: Hi [@ray.kim](/t5/user/viewprofilepage/user-id/4456423)

I recommend you create a feature request: <https://jira.atlassian.com/secure/Dashboard.jspa>

We can then vote for it and Atlassian will put in their backlog.

Cheers

comments: author: Kishan Sharma
body: I agree, inline comment to a page title is currently not possible and this should be raised as a new feature request.


author: Pramodh M
body: Oh I read the text wrong way, yeah correct it's not possible ?


author: ray.kim
body: Feature request created: <https://jira.atlassian.com/browse/CONFCLOUD-73444>


author: Kishan Sharma
body: Great [@ray.kim](/t5/user/viewprofilepage/user-id/4456423), I have voted and watching it for updates.


author: Pramodh M
body: Hi [@ray.kim](/t5/user/viewprofilepage/user-id/4456423)

Are we on the same page here, I just created a comment by selecting a text which is same as the page title (I have marked it in red)

Here's the reference, if you could include screenshots or whats the error message that you are getting, that would be helpful

![Comp1.png](https://community.atlassian.com/t5/image/serverpage/image-id/179167i55F2C29BD58CE78C/image-size/large?v=v2&px=999 "Comp1.png")

Thanks,  
Pramodh

comments: author: ray.kim
body: No, we are not. I am not looking to comment on a piece of text that is the same as the page title, I want to comment on ++the actual page title++.


Tags: cloud

confluence-cloud
The draft page is empty when attempting to edit a page even though there is information on the page
Asked by Gerard McHale:

I am attempting to edit a page in Confluence Cloud. There is information on the page. But when I click the edit button there is no content on the draft page. And if I publish that draft, the content will disappear from the actual page. I've included screenshots below of the page and the content after I click edit.

The page before editing.

![page before editing.png](https://community.atlassian.com/t5/image/serverpage/image-id/179128iAC3E1A4796A67F4E/image-size/large?v=v2&px=999 "page before editing.png")

The page after I click the edit button

![page after edit is clicked.png](https://community.atlassian.com/t5/image/serverpage/image-id/179129i211C7C34F3D61AB1/image-size/large?v=v2&px=999 "page after edit is clicked.png")

The problem is limited to this particular page. I am able to successfully edit other pages.

I've also noticed that only some of the users on the team are having this problem. Others are able to edit the page without a problem.

I have already searched Google for an answer and I can find a similar problem from 2018 and 2020 but it is only on Confluence Server and the solution involves accessing a database table. I don't have any access like that because I am using Confluence Cloud.


Answers:
author: Gerard McHale
body: It's not a real solution to the problem but I ended up creating a new page and manually copying the data from the original page to the new page.

I then had to update all pages containing a link to the original page so that the link now pointed to the new page. Luckily there was only one page that required an update.


Tags: cloud

confluence-cloud
Confluence server Upgrade from 6.3.1 to 7.1.5
Asked by Metheavy:

Hi there,

Our company need to upgrade Confluence from 6.3.1 to 7.1.5. Our admin

suggest to replicate our actual VM production server to another one.

So the actual server will become the stagging server. Backups and snapshot

will be taken. I know it's not the same step as described in the Confluence upgrade

documentation.

Is it possible to run both VM (stagging and production) server, so there is no

downtime? Of course we'll make sure that connectivity (different hostname and IP

addresses) works. I would like some suggestions, since it's the first time that I'm

doing this kind of work. On average, how much time is needed to do

a Confluence upgrade?

Here is our server spec :

- Windows Server 2012 R2 6.3

- JVM 1.8

- Microsoft SQL Server 12.00.5000 -\> to upgrade 2017 before

Metheavy

Thank you


Answers:
author: Pramodh M
body: Hi [@Metheavy](/t5/user/viewprofilepage/user-id/4721945)

Welcome to Confluence!!

First and foremost, in any way, you need downtime since the confluence version you are upgrading from is 6.3

Next, thing is let the production env as is, don't touch it, take the backup, and first test the upgrade in test env.

Later once you have the documented steps on what you have done in test env, perform the upgrade in prod env with a rollback plan in place.


Tags: confluence-server

server
Follow up email reminders
Asked by Edward Skvorc:

I would like to create a page that will collect a table of user entered items and send email reminders after a set period to someone. Is Confluence able to do something like this?


Answers:
author: Brant Schroeder
body: [@Edward Skvorc](/t5/user/viewprofilepage/user-id/4721920) Welcome to the Atlassian community.

Confluence does not have any delivered functionality to perform what you are asking for. There are a couple of apps that might provide the reminder that you are looking for and they can be found here: [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=reminder](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=reminder)


author: Aron Gombas _Midori_
body: You can [add an expiration date](https://www.midori-global.com/products/better-content-archiving-for-confluence/data-center/documentation/quick-actions#set-expiration) to a page with the Better Content Archiving app:

![quick-actions-dialog-set-expiration (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/259465i0DCC6573E116DF64/image-size/large?v=v2&px=999 "quick-actions-dialog-set-expiration (2).png")

When the page reaches that date, the app will [send a reminder email](https://www.midori-global.com/products/better-content-archiving-for-confluence/data-center/documentation/page-expiration-tracking):

![notification-email-outdated (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/259466i146604894C19B1A1/image-size/large?v=v2&px=999 "notification-email-outdated (1).png")

You can find and try the app free on the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter&tab=overview).

*(Discl. it is a popular supported and paid app developed by our team.)*


author: Stiltsoft Support
body: Hello [@Edward Skvorc](/t5/user/viewprofilepage/user-id/4721920) ,

[Handy Reminder](https://docs.stiltsoft.com/hmfc/server-dc/handy-reminder/how-to-use-handy-reminder) can help you set up notifications in Confluence. You can add it to any place on a Confluence page define the desired time, date, and repetition for your reminder. You can also specify one or more users to receive a notification.

To get even more benefits, note that Handy Reminder is just one of many macros available within our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=server) app. You can also take advantage of interactive statuses, dates, cards, image carousels, and many more.

Don't hesitate to contact us in case of any questions.

Cheers,

Elena.


Tags: confluence-server

server
Sidebar menu
Asked by Francesco Del Prete:

Hello,

![sidebar menu.png](/t5/image/serverpage/image-id/179078i4F5D05E5E3AB24FC/image-size/large?v=v2&px=999 "sidebar menu.png")

is there a way to set up the menu of the sidebar with child pages? I mean to fix fest some child page as e.g in the screenshot attached:


Answers:
author: WW
body: If you mean you just want to show your page structure in the sidebar, that's [built-in](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html). There are a couple of different ways to [display pages, by Child pages or Page tree](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html#ConfiguretheSidebar-Changethenavigationdisplayoptions). That's all in the documentation.

If you wanted something different than the built in options, then this may be possible, depending on how you have your pages setup.

You can use [markup](https://confluence.atlassian.com/doc/confluence-markup-283640216.html) to put the results of a [macro in the sidebar](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html#ConfiguretheSidebar-Addingcustomcontenttoasidebar). So you could put a page tree macro or content by label macro there.

Here is an example of the Recently Updated macro in the Sidebar:

*** ** * ** ***

![Sidebar.png](https://community.atlassian.com/t5/image/serverpage/image-id/179108i1AFDCE4B3D3B5054/image-size/large?v=v2&px=999 "Sidebar.png")

*** ** * ** ***

It looks something like this (*the part below Calendars*):

*** ** * ** ***

![Sidebar2.png](https://community.atlassian.com/t5/image/serverpage/image-id/179116i5FA02C2EB525C130/image-size/large?v=v2&px=999 "Sidebar2.png")

*** ** * ** ***

(*Test Stuff appears twice because I deleted the page, then created a new one with the same name.*)

Again, you could use a different macro to get a different look to it.

I hope this helps, and good luck!


author: Bill Bailey
body: Nothing out of the box. You would have to modify the code responsible for the display (I assume Javascript).


Tags: confluence-server

server
I want to make the conflunce page inaccessible using the API
Asked by ?? ?:

I want to update the permissions of a conflunce page using the REST API below. I set the permission by specifying the page creator and group to which the permission is given, but everyone else has viewing permission. I want to make everyone else inaccessible, what should I do?

<https://developer.atlassian.com/cloud/confluence/rest/api-group-content-restrictions/#api-wiki-rest-api-content-id-restriction-put>


Answers:
author: Pramodh M
body: HI [@?? ?](/t5/user/viewprofilepage/user-id/4679103)

First check the space permissions and then have page restrictions.

Manually check the permission is working and then use same users/groups you have used via API.

Let me know if you need specific API whether it's space permission or page restrictions

Thanks,

Pramodh

comments: author: ?? ?
body: When updating confluence page permissions using the REST API, I want to set permissions only for specific authors and groups and make them inaccessible to all other users. How can I specify inaccessibility of other users in the API?


Tags: cloud

confluence-cloud
Can I download and move Confluence articles?
Asked by Jim Stewart:

I've been working with a customer and sharing my Confluence with her so she could record thoughts. She has since gotten her own licensed copy. Short of just copying and pasting is there a way to export and import?


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Jim Stewart](/t5/user/viewprofilepage/user-id/3874305)

If you are on Cloud then you can export the page to word which can later be imported in another Confluence.

You will find these options if you click on three dots on top right of your page.

You can also go to space settings and export the whole space as an xml, which can be imported.

I hope it helps.

Ravi

comments: author: Jim Stewart
body: Yes, I just noticed that. I think that will work. Thanks.


author: Bill Bailey
body: I sometimes need to move pages between instances. I use the source editor plugin to copy the actual page source to copy pages across.


Tags: cloud

confluence-cloud
update from 7.4.9 to 7.13.3 - postgresql96-server-9.6.21 not supported
Asked by Rafal Rostek:

Hi,

We want to upgrade Confluence 7.4.9 and Jira v8.17.0 to new versions. Both applications are on the same server. The problem is the postgressql 9.6 version.  
When I update postgresssql from 9.6 to 11, will this remain transparent to the application?  
Is it possible to get support to upgrade the applications and postgressql?

Regards


Answers:
author: Brant Schroeder
body: [@Rafal Rostek](/t5/user/viewprofilepage/user-id/4721321) Welcome to the Atlassian community

Upgrading the DB is pretty straightforward. You will just need to turn off both the Confluence and Jira services before performing the upgrade. Upgrading the DB should not change any of the connection strings, settings, etc. After the upgrade is complete you should double check all your settings and then restart Confluence and Jira.

Upgrading the applications does take a little more time and has more steps. You will want to follow the these guides:

* <https://confluence.atlassian.com/adminjiraserver0817/upgrading-jira-applications-1071815748.html>
* <https://confluence.atlassian.com/conf74/upgrading-confluence-1003129699.html>

Atlassian does provide basic support if you run into an issue. If you want someone to do it for you then they have implementation partners who you can work with.

If this is your first time I would suggest making a clone of your instance to practice on. If you are running on a VM environment it is easy to snapshot and restore your instance. You can then practice doing the upgrade on your non-production instance and identify any issues that might arise without having a crisis situation.

When you actually move forward with the upgrade make sure you have a roll-back plan and production backed up.


author: Charlie Misonne
body: Hi [@Rafal Rostek](/t5/user/viewprofilepage/user-id/4721321)

PostgreSQL 11 is supported by the most recent versions of Jira and Confluence. You should be able to upgrade your database without any negative impact on the tools.

Atlassian will not provide support when upgrading your database but you could always get in touch with an Atlassian partner if you want to hand over the task to someone with experience in that matter <https://partnerdirectory.atlassian.com/>


Tags: confluence-server

jira

server
It is not necessary that the validator would work when this field is empty
Asked by Razmik Mikayelyan:

this validator compares the values of 2 custom fields and allows you to create a task only if the two values in the field are not more than 8 hours, the problem is that these fields are not required to be filled in and I can make this validator work only in that case when these fields are filled, what needs to be added in the field indicated in the photo so that the validator does not work if the field value is empty![image (2).png](/t5/image/serverpage/image-id/179036i37819D8C58FE8A05/image-size/large?v=v2&px=999 "image (2).png")


Answers:
author: rachel.bollinger
body: Have you tried to simply set a default value of 0 for both numeric fields? At least that way, they would always have a value, allowing the validation condition to be processed.


Tags: cloud

confluence-cloud

document-management

validator
I am unable to add the Confluence Cloud app to Teams. Is there any fix for this?
Asked by Sagar Mody:

Hello all,

When I try to add the Confluence cloud app (or the Jira Cloud app) to a team in Microsoft Teams, it loads the card to 'Review Permissions'. After reviewing and accepting permissions in the oauth style pop-up for Microsoft Teams, nothing happens except the Review Permissions option reloads in the 'Add Confluence Cloud' pop up.

Does anybody know if this is a common issue or any fix for this?


Answers:
author: Sagar Mody
body: Hi [@David Leonhardt](/t5/user/viewprofilepage/user-id/4436340) Thank you for your message. I think I have found a fix over the weekend. It works for me.  

1. Remove all tabs you have created in any Team teams.

2. In the main Teams Apps tabs on the left pane, select 'Apps' and add Confluence Cloud universally for Teams.

3. Log in when prompted (this log in works)

4. Add tabs to teams in which you require the use of Confluence

Hope it works for you as well.


author: David Leonhardt
body: I had the same experience in my environment. Previously I had been able to connect it.


Tags: cloud

confluence-cloud
Tags from documents are displayed in the general list
Asked by ??????? ??????:

Hello. In my documentation, on the "all tags" page, two tags are displayed that are not attached to any page, therefore they should not exist. How to remove them?  
![Screenshot_1.png](/t5/image/serverpage/image-id/178976i41FA4FEF436576AA/image-size/large?v=v2&px=999 "Screenshot_1.png")![Screenshot_2.png](/t5/image/serverpage/image-id/178977i73D7315D6D647F60/image-size/large?v=v2&px=999 "Screenshot_2.png")![Screenshot_3.png](/t5/image/serverpage/image-id/178978iD1D64A36E29A8107/image-size/large?v=v2&px=999 "Screenshot_3.png")


Answers:
author: Pramodh M
body: Hi [@??????? ??????](/t5/user/viewprofilepage/user-id/4720986)

Welcome to the community ?

There is no direct way to remove the labels from confluence, but you can try the below plugin

<https://marketplace.atlassian.com/apps/1211162/labels-cage>

Here's the reference

<https://community.atlassian.com/t5/Confluence-Cloud-questions/delete-labels/qaq-p/988106>

Thanks,

Pramodh


Tags: cloud

confluence-cloud

label
I have been given create/edit permissions by admin but I still cannot create
Asked by Micheal Burke:

Hi There,

My admin has given me create/edit/move page in our shared group. I have the same rights as my colleagues but only I cannot create/edit/move page. Both myself and my admin dont know what to do. Any suggestions or reasons this might be happening please.

Regards

Micheal


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

Start with a look at the space permissions.

The "owners" of a space can do this with you (I think the "owner" of a space is "any non-system admin who has admin rights over the space"), as can your system admins.

How are you named as a user who can use the space (view), and create/edit pages? Are you named explicitly as a single account, or are you in one or more of the groups with those rights?

comments: author: Micheal Burke
body: Thanks for pointing out the issues to check. My admin had missed some options.


Tags: cloud

confluence-cloud
Include Page as a Modal PopUp after Clicking on a link
Asked by Markus Hintzsche:

Hi there,

I am trying to visualize our development process with all our roles and meetings and artefacts and so on. I'd like to visualize it like scaledagileframework.com but, and now comes the but, without having the visitor leaving the big picture. On the mentioned page you can click on e.g. Shared Services and you're navigating to the Details Page, leaving the main Picture. I'd like to have the possibility to open up the Details Page (existing page in Confluence) in a modal popup. Are there any existing solutions?

Thanks in advance,

Markus Hintzsche


Answers:
author: Fabian Lim
body: Hi [@Markus Hintzsche](/t5/user/viewprofilepage/user-id/4720868)

Out of the box, I dont think this is possible. You will have to go to the marketplace to find out if there are any solutions.

Cheers


Tags: confluence-server

server