youngmon/atlassian-qna huggingface dataset:
Calendar power up not syncing
Asked by Erez Peretz:

Hey, I added the calendar link to google, and it was synced once, also in the wrong timezone (although i set it correctly on Atlassian account).

Adding cards, updating time or deleting cards doesn't affect the calendar.

What can be wrong?!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Erez Peretz](/t5/user/viewprofilepage/user-id/5115512) and welcome to the community,

Although I managed to user the powerup and I can confirm that syncing is a problem. I found this article on the internet <https://www.technipages.com/trello-calendar-not-syncing-with-google-calendar> which includes a workaround with the use of an extra powerup to speed up the syncing process. You can give it a go and let me know if that helped.

comments: author: Erez Peretz
body: Hey, unfortunately it doesn't work.

1. The calendar is still not syncing.

2. And showing all events from their finish time for one hour, no matter how long they are.

I also tried Cronofy but both of the problem persist with it as well.

Maybe Trello is the wrong app for my needs if there is no solution for syncing.


author: Alex Koxaras _Relational_
body: [@Erez Peretz](/t5/user/viewprofilepage/user-id/5115512) according to the official documentation:
> Changes made in Trello won't instantly update to third-party applications such as Google Calendar when using the iCal feed method below. **We estimate that Google Calendar and other third-party applications update their external feeds approximately once per day**, but that is dependent on how frequently the third-party application pings the Trello servers.
>
> There may be some speedier alternatives available through third parties, you can search for these [here](https://trello.com/power-ups/search?q=calendar).

<https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/>

So it's no wonder why you don't see any updates. But that's not because of Trello, but rather because of Google.


author: Erez Peretz
body: If it was true -

1. Events didn't updated even after 2 days now.

2. It neither shown on the right time (it always shown on the ending time), nor the right duration (always a hour).


author: Alex Koxaras _Relational_
body: [@Erez Peretz](/t5/user/viewprofilepage/user-id/5115512)

I tried both calendar and cronofy and works like a charm. Both times and dates. I would look on your end if you have any firewall preventing this etc.

I can't reproduce your issue unfortunately.


author: Erez Peretz
body: You are invited to look. I am tired of this issue that took hours from my weekend.


Tags: calendar

power-up
Trello Mac App not opening a window.
Asked by KellyS:

How can I get to and log into my Trello accounts on the Trello Mac App?  
I'm running MacOS Monterey 12.4 and Trello version 2.13.9  
Trello App launches and then there is no window or Boards or anything.  
The nav bar as no way of opening anything just Quiting the app.  
I've uninstalled and reinstalled the application already but still nothing.  
Thoughts?


Answers:
author: Alex W
body: Hey [@kellys](/t5/user/viewprofilepage/user-id/5115390) - welcome to the Community!

Can you confirm you're not seeing any windows open up when you launch the Trello Mac desktop app?

Are you able to try updating your MacOS to Ventura 13.1 to see if this fixes the issue?
current location on map
Asked by Marco Ising:

Use Trello as a database for interesting photo locations. Really like the integration with my PC and iPad. Was searching for a possibility to see my current location on my iPad or iPhone. Especially handy when you are driving to a specific location. Thanks for any suggestion. Greetz. Marco


Answers:
author: milynnus
body: [@Marco Ising](/t5/user/viewprofilepage/user-id/5115334)

The location feature in premium is a static map so I don't think you can have you current location on the Trello card location.   
If you have a map app that accepts a location via api, you can send the Trello card location coordinates to it and use it on your mobile device.

comments: author: milynnus
body: [@Marco Ising](/t5/user/viewprofilepage/user-id/5115334)

Took a quick look at ios ShortCuts card and you can get your destination url with the address, latitude and longitude you would be able to get directions your destination. Your challenge will be to extract the location details from the card within ShortCuts. It can be done.


author: Marco Ising
body: Hello Milynnus, thanks for the answer.  

Based on your suggestions I found a workaround =\> Copy the coordinates in the description of the card. When near the location I can copy the info from the card in my navigation tool.  
It would be a nice extra for Trello if the current location is visible in the iPad map.  
Marco


author: Marco Ising
body: was pleasently surprised to see on my iPad the location appears. So I turned on the follow location on my iPhone and I do see the current location on my iPhone as well! Looks like I overlooked it at first instance or was there an update of Trello? Anyway, happy now


author: milynnus
body: [@Marco Ising](/t5/user/viewprofilepage/user-id/5115334)

That's nice.   
When you touch on the map on iOS device, it is a dynamic iOS Apple map and if you are close by you location can be since.
Automation :: Prompt For Input
Asked by cas2:

Hi Everyone - I hope you all are having a nice day! :)

I use Trello to track active work orders throughout the day. One of the custom fields that I have created is 'Start Mileage' -- This is where the techs input the current mileage on the truck they are assigned.  
*ie - 87432 \<---Current Odometer Mileage*

Is there a way to create a button that, when pressed, will prompt a user for input?

In my specific case it would be nice if the button said 'Start Drive' and when clicked a message box would pop up that said "Please input current mileage." then move that value to a custom field.

Users are already inputting values to the custom field but the automation would be nice to also mark some other custom fields that we have set up to the correct values.

Thank you all for your help! Have a great day. :)


Answers:
author: milynnus
body: [@cas2](/t5/user/viewprofilepage/user-id/5111839)

Trello does not have this feature.

comments: author: cas2
body: I thought that was the case but I figured I'd ask.

Thank you for your help - have a great night! :)


Tags: alert

automation

butler

button

custom-field

text
Copying a card to another board
Asked by Vania Arruda:

Hello guys, I created a bottom for we copy the cards to a private board. But if the member is not in the private board, seems he can't copy the card. Does anyone know if there is any way to correct this?


Answers:
author: Brant Schroeder
body: [@Vania Arruda](/t5/user/viewprofilepage/user-id/5115284) Welcome to the Atlassian community

The user that is copying the card needs to have access to the board that they are copying the card to. If the user does not have access to the board then they will not be able to copy a card to the board.

comments: author: Vania Arruda
body: Hello [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) tks your support!
Butler "set due date today at 4:00 pm" Card Button
Asked by Dane O:

When I press the card button, it sets the due date to the start of the hour (if the time is 11:45, it will set it to be due at 11:00)

![Screenshot 2023-01-06 at 11.42.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233344iCE8081EF28B8A769/image-size/large?v=v2&px=999 "Screenshot 2023-01-06 at 11.42.15 AM.png")![Screenshot 2023-01-06 at 11.42.56 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233343i55112D64E165745B/image-size/large?v=v2&px=999 "Screenshot 2023-01-06 at 11.42.56 AM.png")

Thank you!


Answers:
author: Jared
body: Hi Dane,

It looks like something might be wrong with your timezone setting - if you go to your Atlassian account preferences (<https://id.atlassian.com/manage-profile/account-preferences>) what is the timezone set to?
QUADROS
Asked by Francisco de Sales Ara?jo Guida Neto:

Ol?,

Estou utilizando a vers?o Premium para a gest?o de Varias Empresas.  
Estou enviando o convite para os gerentes entrarem nos Quadros, o convite chega por?m eles n?o conseguem entrar.


Answers:
author: Rafael Dill
body: Oi [@Francisco de Sales Ara?jo Guida Neto](/t5/user/viewprofilepage/user-id/5115221) , bem-vindo ? comunidade!

Poderia por gentileza especificar qual ? a mensagem de erro que est? retornando para os usu?rios que est?o tentando acessar os quadros em que foram convidados?

? importante lembrar que todo espa?o de trabalho tem as suas configura??es pr?prias onde podem limitar a maneira como voc? convida pessoas para os seus quadros, ent?o ? importante revisar para ter certeza que n?o h? nenhuma configura??o que possa conflitar com as suas necessidades.

Caso tenha interesse em verificar isso mais a fundo, d? uma olhada neste material de apoio - <https://support.atlassian.com/trello/docs/setting-up-your-premium-workspace/>
Trello Enterprise error message on workspace invite to a deactivated user
Asked by Stephen.Wingert:

A member of a workspace invited a colleague to the workspace. The colleague had a Trello Enterprise account, but it was deactivated. The message returned to user was

"Unknown error"

The following person was not invited:

*\[invited user's email address\]*

It would be useful to provide a clearer error message.


Answers:
author: Rafael Dill
body: Hi [@Stephen.Wingert](/t5/user/viewprofilepage/user-id/3558464) , thanks for writing to us!

Yeah, I agree 100% with you. The notification could be more clear so that the user can right away understand why the invite is not working.

Thank you for the feedback, I'll definitely pass this along to the product team.


Tags: enterprise

invite

user
Checklist as a Matrix
Asked by Paule Longu?:

Hi i would like to create a checklist with column, is that possible?


Answers:
author: Nicholas Ellis _ALM Works_
body: Hi [@Paule Longu?](/t5/user/viewprofilepage/user-id/5115131),

Welcome to the community!

Here is the [documentation for adding checklists to cards](https://support.atlassian.com/trello/docs/adding-checklists-to-cards/).

Cheers,  
Nick \[Tempo / ALM Works\]


Tags: checklist
How to migrate Trello tasks into Jira
Asked by Benito B:

How to migrate trello tasks along with the attachments into Jira as a project


Answers:
author: Ashley Hudson
body: Heya Benito!

There is a really cool extension to chrome that you can grab all of the trello tasks alongside their attachments! Link is here: <https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp?hl=en>

Kind Regards,

Ashley
If i do trello board to public,is this index in google or not ?
Asked by Jhumar Ram:

My question is if i share some info on my trello public board.Then will it index on google or not.


Answers:
author: Ste Wright
body: Hi [@Jhumar Ram](/t5/user/viewprofilepage/user-id/5115039)

No, it won't.

This was changed relatively recently - see this article for more information: <https://community.atlassian.com/t5/Trello-Admins-articles/A-change-to-Trello-public-board-settings/ba-p/2035082>

Ste
Template card picking up due dates from other cards?
Asked by Allyson Harvey:

I have one Template Card that has all of my checklists. I have an automation set up that when a new card is email to the board, it auto-populates with two checklists, and then possibly additional checklists, depending upon the actions on the card.

The auto-population is working as I want it to, however the checklist on the new card is picking up due dates I've listed on the same tasks from other cards. AND - it's not the same due dates every time - it's almost as if the last date I set on the same task on a prev card gets sent to the new card. I cannot seem to isolate where this is coming from.

Has this happened to anyone else? Were you able to resolve?


Answers:
author: Cody C.
body: My first hunch is that the Butler rule may not be selecting a specific card, and because of that, it's using the first checklist it finds with that name among all your cards. This means it could be a different version of that checklist each time!

To avoid that, there's an option to choose the source card that Butler should look at when copying the checklist. You can find that by clicking the bullseye:

![Screen Shot 2023-01-10 at 8.54.32 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233743i00D5EB961C3B5C8D/image-size/large?v=v2&px=999 "Screen Shot 2023-01-10 at 8.54.32 AM.png")

Then you can paste in the URL of the card you want to copy that checklist from. Here's what's working for me:

![Screen Shot 2023-01-10 at 8.51.51 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233744i470318C9FAE3305E/image-size/large?v=v2&px=999 "Screen Shot 2023-01-10 at 8.51.51 AM.png")


Tags: template
i dont see ticket number on android app, only on desktop. Can it be fixed?
Asked by Sasha Sherman:

i want to see ticket numbers also on android app, not only on laptop


Answers:
author: Alex W
body: Hi [@Sasha Sherman](/t5/user/viewprofilepage/user-id/5115058) - welcome to the Community!

Not sure what you mean by 'ticket number' - is this a Custom Field?

comments: author: Sasha Sherman
body: Hi, attaching example from board as it looks on desktop. see ticket numbers in red frame: #Num. These numbers we use to communicate between developers and QA team. But when I open Trello board on mobile app - they are not seen.  

![ticket numbers - trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/233479i5DDF75963D0FC05E/image-size/large?v=v2&px=999 "ticket numbers - trello.png")

![no ticket numbers on mobile app.png](https://community.atlassian.com/t5/image/serverpage/image-id/233481iC4E2B876CAB78E61/image-dimensions/217x491?v=v2 "no ticket numbers on mobile app.png")


author: Alex W
body: Hey [@Sasha Sherman](/t5/user/viewprofilepage/user-id/5115058) - sorry but this still doesn't make it clear as to *how* these keys are appearing on your board on desktop.

If you're using a Power-Up, please note that third-party Power-Ups (and a lot of first-party) will not show up on the mobile apps.

If you're using a browser extension, this will only show up on the browser you've enabled the extension on.


author: Sasha Sherman
body: I see...

I asked the R\&D team leader, he said he used some third party plugin for this...

So it's not supported on mobile probably.

But he agrees with me that Ticket Number should be included in Trello basic functionality (without need in plugin/power-up/extension, etc...)  
Every system like : JIRA,YouTrack, Azure Devops, ALM , etc - has a ticket number...It's not clear why it's absent in Trello.  

It's like most basic thing for tracking and managing tickets - to see their ticket number...

Please consider making it a basic feature on Desktop and Mobile...it's critical I think for most users working in teams (even very small)  

Thanks, Looking forward for your answer,  
Have a nice day!
Didn't get a confirmation email
Asked by Sinelizwi Makhanya:

It been 3 days since I downloaded Trello and I haven't received a confirmation email. I try to get it resend but still not receiving it can you check through my account please?


Answers:
author: Alisson Sartor
body: Hello, [Sinelizwi Makhanya!](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5114825)  

Since we're going to need more details regarding this situation, can you open a request with Trello support directly? The solution needs to include your email and personal data which we can't share here.

<http://www.trello.com/contact>

Kind regards

Alisson

Trello Team
Trello: How can I track days between card movements/events?
Asked by Jake Scott-Hodes:

I'm trying to track the days between the times a card moves into one list and then another.

For context: The card moves into an "In production" list and over the next week or 2 it makes its way through several other lists until it lands in the "Completed" list.

I want to be able to report the number of days between those 2 points, which, unfortunately, are not the ultimate creation/start nor completed dates. They are simply indicator stages for internal use.

Thanks for any help!


Answers:
author: Theodoro Reato
body: Hi there,

There isn't a direct way to obtain the number of days a card stayed on a list, you can check the card's detail to find when it was moved, and if you need you can check the day it was created and compare it to the day it was moved.  
![Screen Shot 2023-01-09 at 11.52.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233518iE1AE7F15ADAC5BA1/image-size/large?v=v2&px=999 "Screen Shot 2023-01-09 at 11.52.59 AM.png")

The board's action will also show when the card was moved.

![Screen Shot 2023-01-09 at 11.52.34 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233517i0E1E6D6EB3DAF4D4/image-size/large?v=v2&px=999 "Screen Shot 2023-01-09 at 11.52.34 AM.png")
How to download a PDF attached in a card?
Asked by Recontact:

Hello,

I add a PDF inside a card from my work laptop.

Now I need to download the PDF, but I cannot find the easy way to do it.

Help, thanks


Answers:
author: Mika von Essen
body: Hi [@Recontact](/t5/user/viewprofilepage/user-id/5114712)

the quickest way to download a pdf file, is by clicking on the small button next to the filename.

This will open the file in a new window and not the trello preview. Your browser should download it now directly.

![2023-01-09 11_31_41-PDF Test on Support _ Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/233489i8E05446A68C33FFC/image-size/large?v=v2&px=999 "2023-01-09 11_31_41-PDF Test on Support _ Trello.png")

I hope this helps you!

Best regards

Mika


Tags: pdf
Users
Asked by Karen Peyton:

Why is it showing that I will be paying for 2 users when I am one person?


Answers:
author: Andrea Crawford
body: Is the same Trello user a member of 2 or more boards in your Workspace? If so, they are considered a multi-board guest and are billable. This page has more info: <https://support.atlassian.com/trello/docs/multi-board-guests/>  

If this doesn't answer your question, could you share a screenshot of where you're seeing this?

comments: author: Karen Peyton
body: Thank you for the information. I had Trello a long time ago. If I delete the old boards, will I be billed for just the one board?


author: Andrea Crawford
body: If you are the only member on the remaining boards, you should only be charged for the one member (yourself).

The page I linked above shows you how to remove guest users from your boards. You can do that instead of deleting the boards - whichever works better in your case.


author: Karen Peyton
body: Thank you ?
Access shared artifact from a script
Asked by Kristian Svensson:

I need to download artifacts from other plans to my build plan. However, I need it to be more flexible than I can make it with the artifact download task. More specifically I need:

1. Possible to get artifact from a specific branch, not necessary with the same name as the branch of the current plan.
2. Possible to get artifact from a specific build, not only the latest successful build.

Can I do this from a script? The agent runs on Windows.


Answers:
author: Jason Monsorno
body: I'd use the web side of things /browse/PLAN-KEY-38/artifact/shared/

EDIT:

/artifact/PLAN-KEY/shared/build-38/ is working better for me.

comments: author: Jason Monsorno
body: Adding example powershell script:

```
function DownloadFolderContents($url, $baseFolder = "./"){    if (!(Test-Path $baseFolder))    {        New-Item $baseFolder -ItemType Directory &gt; $null    }    $basePath = Resolve-Path $baseFolder    $html = (new-object System.Net.WebClient).DownloadString($url) -split "\n"    $html |% `    {        if ($_ -notmatch "&lt;td&gt;&lt;img .* alt=`"\((dir|file)\)`".*&lt;a href=`"((?!`").*)`"&gt;(.*)&lt;/a&gt;")        { return }        $type = $Matches[1]        $path = $Matches[2]        $name = $Matches[3]        if ($type -eq "file")        { (new-object System.Net.WebClient).DownloadFile("$bambooHost$path", $(Join-Path $basePath $name)) }        else        { DownloadFolderContents -url "$bambooHost$path" -baseFolder $(Join-Path $baseFolder $name)}    }}$bambooHost = "http://YourOwnBambooHost"$targetPlanKey = "PLAN-KEY"$targetBuildNumber = "38"$artifactName = "ArtifactName"$url = "$bambooHost/artifact/$targetPlanKey/shared/build-$targetBuildNumber/$artifactName"DownloadFolderContents($url)
```


Tags: cloud
Adding closed source jars to bamboo ondemand instance
Asked by Jelle:

I'm using an elastic bamboo configuraiton, but I want to add closed source jars. When I do this, do I need to create a custom AIM?


Answers:
author: Przemek Bruski
body: What kinds of closed jars? You can add the using EBS ([](https://confluence.atlassian.com/display/BAMBOO/Configuring+elastic+instances+to+use+the+EBS)<https://confluence.atlassian.com/display/BAMBOO/Configuring+elastic+instances+to+use+the+EBS>)

comments: author: Jelle
body: Jar's of a paid api and custom academic jars that are build for us but not on public servers.

I'll have a look at this post, thanks


Tags: cloud
Connection between Jira and bamboo
Asked by Rita YOUNES [Infosysta]:

Hello ,i created a link between Jira and Bamboo,i can see my issues in bamboo,when i rn a plan in Bamboo,i go to build tab in jira to see my logs but i have always this message :Atlassian Bamboo View: Related builds by date \| Latest plan statusUnable to connect to Bamboo server. Please check your application link configuration and ensure that the Bamboo server is running.SO i open atlassian-jira-security.log and i found this log :014-01-15 15:28:37,094 http-bio-8080-exec-5 anonymous 928x4480x1 17lh7yq 192.168.0.110,127.0.0.1 /rest/usermanagement/1/group/membership login : 'Atlassian bamboo' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.2014-01-15 15:28:37,714 http-bio-8080-exec-5 anonymous 928x4482x1 17lh7yq 192.168.0.110,127.0.0.1 /rest/usermanagement/1/search login : 'Atlassian bamboo' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.can u please help me ?thanksRita


Answers:
author: Peter Van de Voorde
body: Hi Rita,

Do you Bamboo and JIRA have the same user base?

Does the user Atlassian Bamboo exists in your JIRA instance? Does it exists in your Bamboo instance? Is this user part of the correct user groups (Bamboo-user and JIRA-user)?

It seems that the user you are using to connect from JIRA to Bamboo doesn't have rights in Bamboo.

To clear the remember me cookies you need to go to the JIRA admin pages, go to the System tab. Find the Remember My Login Menuitem on the left and click on it. Now you can click on Clear All to clear all remember me cookies.

You might also need to clear all the failed login attempts for the Atlassian Bamboo user, this can be done in Bamboo on the User Admin Page (so find the user and click on edit) you can do the same in JIRA.

Best regards,

Peter


author: Rita YOUNES [Infosysta]
body: thank you so much it help me a lot
How to add vm args to tomcat deployment
Asked by Paul Blakeley:

Hi,

Can someone please tell me how I add VM args to a tomcat deployment. I know you can add arguments to tomcat itself, but wondered how I can add different vm args dynamically in a deployment.

Thanks,

Paul


Answers:
author: Mx Admin
body: Hi Paul,

You can add it in the setenv.sh file if you're running on Linux or Mac OR setenv.bat if you are running it on Windows.

Dont forget to restart appication after adding it.

Regards

Anand

comments: author: Paul Blakeley
body: Thanks for the reply Stephan. So, if I understand for a stage the tasks should be

1. deploy tomcat application

2. run setenv.bat. We use windows.

3. tomcat restart application.

I apologise if I have misunderstood.