youngmon/atlassian-qna huggingface dataset:
upgrade path
Asked by Duro Oravsky:

Hi

these are our current versions of your products

JIRA 3.13.5 #360 ent

CONFLUENCE 3.1.1

FISHEYE 2.1.3 (build-451 2010-01-11)

CRUCIBLE 2.1.3 (build-451 2010-01-11)

we need to upgrade to the latest versions

JIRA 5.1.3 / 20 August 2012

CONFLUENCE 4.2.8 / July 9, 2012

FISHEYE 2.7.13 / May 18, 2012

CRUCIBLE 2.7.13 / May 18, 2012

here is the step-up plan for our upgrade

\* upgrade CONFLUENCE 3.1.1 -\> 4.0

\* upgrade CONFLUENCE 4.0 -\> 4.2.8

\* upgrade JIRA 3.13.5 -\> 4.0

\* upgrade JIRA 4.0 -\> 5.0

\* upgrade JIRA 5.0 -\> 5.1.3

\* upgrade FISHEY \& CRICIBLE 2.1.3 -\> 2.7.13

I am working and collecting all the upgrade documents related to these upgrades

could you please quickly comment whether all the inbetween-steps are required for the successful upgrade ?

eventually point out to documentation that deals with the these kinds od upgrades from very old versions

many thanks

-Duro Oravsky

Corel Corporation


Answers:
author: David at David Simpson Apps
body: For Confluence, try: 3.1.1 to 3.5.17 to 4.3.x


Tags: upgrade
selectively give access to certain spaces and sub pages in Confluence
Asked by Tarek Ali:

Hi,

How do we selectively give access to certain spaces and sub pages in Confluence to specific groups of users?

Thanks,

- Tarek Ali


Answers:
author: Giuliano C.
body: You can perform a couple of permission setting through **Browse \> Confluence Admin \> 'Users \& Security' - Space Permissions \> Edit Permissions**

Then, select the group and who will be able or unable to access certain spaces.

Kind Regards,

Giuliano Tenedini

comments: author: Tarek Ali
body: Hi Giuliano,

Thanks so much for the help!

Best regards,

- Tarek


Tags: atlassian-support
Confluence: Variables within a Page
Asked by d:

Can I do something like this, for like a deployment procedure document:

EDIT CONFLUENCE DOCUMENT

\[ . . . \]

To deploy this software, run "pkg_install $PACKAGE_NAME-$NEW_VERSION"

\[ . . . \]  

To roll back this software, run "pkg_install $PACKAGE_NAME-$OLD_VERSION"

\[ . . . \]

\*\*\*\*\*

SET META VARIABLES

PACKAGE_NAME=fooberries

NEW_VERSION=1.4

OLD_VERSION=1.3

\*\*\*\*\*

RENDERED CONFLUENCE DOCUMENT

\[ . . . \]

To deploy this software, run "pkg_install fooberries-1.4"

\[ . . . \]  

To roll back this software, run "pkg_install fooberries-1.3"

\[ . . . \]


Answers:
author: Bob Swift (personal)
body: [Run Plugin for Confluence](https://bobswift.atlassian.net/wiki/display/RUN) allows you to parameterize pages via UI or URL.


Tags: macro

variable
Blog post details in Confluence using Zen Plugin
Asked by LT:

I'm new to Confluence and am trying to remove the post details from blog posts called via the blog posts widget in Zen foundation. Can anyone direct me on how to accomplish this? The two red circle areas are what I'm trying to remove. Thanks!

![](../../../upfiles/posts.png)


Answers:
author: Danielle Zhu
body: You can turn off these from blogpost master page layout. Use Master Page designer for blogpost and uncheck "Author, Last Edited" and "Labels" boxes.

comments: author: LT
body: Thanks but I did that. To no avail.


Tags: download
Visual integration of JIRA and Confluence (Similar to Jira Studio)
Asked by HealthTrust System Engineering:

My organization hosts a Confluence instance (4.2.5) and a JIRA instance (5.1.5). Both applications reside in the same domain.

I have seen screen shots of JIRA Studio displaying an Issues tab and a Wiki tab, giving users access to both JIRA and Confluence without having to browse between the two sites. In other words, it seems JIRA Studio is set up as a sort of Atlassian portal that allows browsing between apps.

Is this functionality available in the hosted enterprise version of Confluence \& JIRA, through a plugin or otherwise?


Answers:
author: Matheus Fernandes
body: Unfortunately this is not possible by default in the On Premise Atlassian Products. Although other customers have asked for it, it requires significant effort from each product to be able to support this feature, and at the time being there is no ETA for this.  

What I've found that may help you, is a third-party plugin called [Unified Navigation Plugin](https://marketplace.atlassian.com/plugins/nl.tweeenveertig.navigator-plugin), that can possibly achieve this effect. However, I'm not sure if it will work in Confluence 4.2.5 and JIRA 5.1.5, so if this is an option you'd like to have, you can contact the plugin's developer to verify the availability and compatibility of this plugin:

* <http://atlassian.42.nl/>
* [atlassian@42.nl](mailto:atlassian@42.nl)
* +31884242042

Additionally, if you wish to customize the applications you can look at a similar question here for reference: '[Something like Jira Studio Top Nav Bar for standalone Jira/Confluence/Fisheye combo](/questions/10385/something-like-jira-studio-top-nav-bar-for-standalone-jira-confluence-fisheye-combo)'.
Receiving error when trying to create Incoming Trusted Application link From Confluence to JIRA
Asked by Elizabeth Naff:

I am trying to set up the trusted application link between Confluence and JIRA so that I can list the Issues from JIRA on the Confluence page but I am getting the following error Unable to retrieve the application's certificate: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target. I have looked up the error on the forums and such and have done everything that the forums suggest, but I'm still getting the error. Both confluence and JIRA use SSL and have tried using the same Cert as well as different Certs..


Answers:
author: RianA
body: It should be related to certificate as the documentation pointed out. You need to make sure that that keystore import the cert for both Confluence and JIRA. Also, make sure the application using the correct keystore that you use to import the cert. For more information please refer to the following documentation.  
\* <https://confluence.atlassian.com/display/CONFKB/Unable+to+Connect+to+SSL+Services+due+to+PKIX+Path+Building+Failed+sun.security.provider.certpath.SunCertPathBuilderException>


author: LucasA
body: Hello,

The best way to proceed is testing both SSL certificates with the [SSLPoke](https://confluence.atlassian.com/download/attachments/225122392/SSLPoke.class?version=1&modificationDate=1288204937304) class, as per described [here](https://confluence.atlassian.com/display/JIRAKB/Unable+to+Connect+to+SSL+Services+due+to+PKIX+Path+Building+Failed+sun.security.provider.certpath.SunCertPathBuilderException):

```
java -Djavax.net.ssl.trustStore=/your/jira/keystore SSLPoke YOUR_CONF_SERVER 443java -Djavax.net.ssl.trustStore=/your/conf/keystore SSLPoke YOUR_JIRA_SERVER 443
```

If SSLPoke was able to stabilish the connection in the servers, the SSL certificates are fine, and it is only a misconfiguration in JIRA or Confluence. However, if SSL Poke doesn't work in some of the cases, it will be a SSL issue.

Best regards,  
Lucas Timm


Tags: application-link

trust
Confluence 5.0-OD-7
Asked by Daisuke Niwa:

Hello all,

We found Confluence version labelled as "5.0-OD-7" on following URL.

<http://www.atlassian.com/software/confluence/download-archives>

Is this new version of Confluence or some deviation (presumably OnDemand)?

If so, what is the difference between this version and Confluence 4.3?

I would appreciate your input.

Regards,

Daisuke Niwa


Answers:
author: John Masson
body: Daisuke, like David said, this is for people moving to/from OnDemand. See my comment [here](/questions/82313/ondemand-versions-for-download/82687) and the link with more details.

David, currently we're not planning a 4.4 but rather a 5.0 release next year. Some exciting stuff on the drawing board!

comments: author: Daisuke Niwa
body: John,

Thank you for your response. We are looking forward to seeing new version 5.0 of Confluence!

Regards,

Daisuke Niwa


author: David at David Simpson Apps
body: This is a version of Confluence for people who are moving away from OnDemand. It's likely just 4.3 under the hood.

More details here:  
<http://twitter.com/SphericalN/status/238227507848024064>

comments: author: Daisuke Niwa
body: Thanks!

Am I right in understanding next version of Confluence is not scheduled yet?


author: David at David Simpson Apps
body: I'm guessing on v4.4 coming towards the end of the year. Think of it as a wiki Christmas present.
Unknown macro: {glossary}
Asked by gerdami:

Is the Glossary macro still maintained ?

Confluence 4.2.13

<br />


Answers:
author: Anis Othman
body: We are pround to annouce the launch of our Glossary blueprint for confluence

[](https://marketplace.atlassian.com/plugins/fr.spectrumgroupe.confluence.plugins.glossary)<https://marketplace.atlassian.com/plugins/fr.spectrumgroupe.confluence.plugins.glossary>

It's easy to use and it lets you manage thousands of terms and their definitions inside a smart wiki page tree. Use it to add new letters, create terms and use live-search to quickly find a specific term.

[](http://lab.spectrumgroupe.fr/confluence/display/SBD/Glossary+user+guide)<http://lab.spectrumgroupe.fr/confluence/display/SBD/Glossary+user+guide>


author: hsuhailah
body: Glossary macro is not a bundled Confluence plugin therefore it could be a third-party plugin or a user macro which I'm unsure of if it's compatible with the latest Confluence version. Have you checked from Confluence Admin \> Plugin, if the plugin that supply the macro is disabled?

Alternatively, you may be interested to check out these links which offers the use of Glossary in Confluence:

- <http://jodiem.com.au/2011/08/13/building-a-glossary-in-confluence/>

- <https://confluence.atlassian.com/pages/viewpage.action?pageId=151830>


Tags: glossary

macro
Greenhoper - Including adhoc issues from different projects that are not normally associated with the developer
Asked by Carol Robertson:

Our developer has a board linked to 3 projects. Occassionally an issue from another project needs to be included on the developers board. If we include in the filter Assigned = user, then when assigned changes, the issue is no longer visible.


Answers:
author: John Burns
body: try using "Assignee was user"

<https://confluence.atlassian.com/display/JIRA050/Advanced+Searching#AdvancedSearching-WAS>


Tags: filter

jira-software
Gliffy tryout
Asked by Kristian Lauritsen:

Hi

We would like to try out the Gliffy plugin for our On-Demand solution (Jira and Confluence) but cannot figure out how to activate it.

Please help, Kristian


Answers:
author: Norman Abramovitz
body: You need to contact support to activate it as noted in this url.

<http://support.gliffy.com/entries/20592886-purchasing-gliffy-as-an-add-on-to-atlassian-s-ondemand>
How do I recover the Confluence Admin user?
Asked by David FALLAS:

I have recently upgraded our Atlassian applications running on a Windows 2008 server (JIRA now 5.0.6, Bamboo now 4.2, FishEye now 2.8.0 and Confluence now ) and have experienced a number of problems with Bamboo, FishEye and Confluence sharing JIRA users.

It appears that application names in JIRA User Server were somehow changed during one of the upgrades (refer to one of my earlier questions at <https://answers.atlassian.com/questions/88766>). After removing and re-adding FishEye and Bamboo applications, JIRA User Server seems to be working as expected, but Confluence is proving more difficult.

To cut a long story short, something I have done whilst trying to configure the Application Link between Confluence and JIRA and the JIRA User Server settings has disabled (or removed) the Confluence user code that I had previously used for Confluence administration, which means that the links between the applications cannot be restored.

How do I recover the previous Confluence administration user - or create a new one?


Answers:
author: David at David Simpson Apps
body: Try this: <https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

comments: author: David FALLAS
body: Thank you David - that seems to have done the trick.

When I next logged on to JIRA, I saw the same symptoms that were present in my previous question where the name of the confluence application (JIRA User Server) had been modified by some process that I was not aware of. It had become Confluence - localhost - \[GUID\].


author: David FALLAS
body: However, there remain one or two problems. It appears that I can no longer 'swap' seamlessly between Confluence and JIRA.

For example, if I wish to create a new page in Confluence for linking from a JIRA issue, I get logged out of JIRA when I login to Confluence to create the document. Once the document is complete, I log back in to JIRA (which it would seem now logs me out of Confluence) and link the document to a JIRA issue. When I click the link in JIRA I get a message (from Chrome) which says it cannot connect to [http://localhost:8080](http://localhost:8080.).

Why it is using localhost I do not know, but since both applications are running on the same server I would expect localhost to work correctly.


author: David at David Simpson Apps
body: Check the server base URLs are correct in both JIRA \& Confluence admin.


Tags: application-link

user-management
Fatal error due to HSQLDB
Asked by ChangJoon Lee:

Hi,

I made a big mistake here.

First of all, I was running Confluence with HSQLDB while JIRA,Fisheye running on MSSQL.

Yes, I admit, it is all my fault. I should have setup an external database.

Anyways,

One day morning, Confluence stopped working, and send all requests to Oops page.

In the log, it says integrity constraint key of BANDANA tables.

It seems like my crystal HSQLDB's primary indexing is corrupted.

I tried to migrate HSQLDB to MSSQL, but it didn't let me connect to make it exported.

So, I made a backup of Confluence, and uninstalled Confluence.

Then, re-installed.

Now, I get new ServerID and new license.

At this point, I decided to contact supports.

What would you suggest to get out of this disaster?

Thank you for your support in advance.

Best regard,

CJ Lee


Answers:
author: JohnA
body: Hi CJ,

If you have managed to take an XML backup of your Confluence data then you will be able to restore that to a new instance of Confluence that is using your MSSQL database.To do this you should backup your attachments directory and follow the instructions on this page to migrate your data: <https://confluence.atlassian.com/display/DOC/Database+Setup+for+SQL+Server>

However, when configuring your new MSSQL database please ensure that you follow these instructions exactly to prevent problems from occurring later on with your installation: <https://confluence.atlassian.com/display/DOC/Database+Setup+for+SQL+Server>

You will find that once the data has been restored then the old Server ID will be implemented again so that it will remain compatible with your license, so once you ahve restored the data then this should resolve your issue.

All the best,  
John


Tags: hsql
Cannot move an image in Editor
Asked by Gregory Kneller:

Hi, I dropped an image in my editor in confluence, but I failed to move it. The cursor does t change to crossed-arrows on mouseover (it is green plus instead), and the image is not react on drag-drop action.

Do you have any ideas why?

Confluence 4.2.13, Mac OS X 10.7, Chrome 21.0.1180.89.

<br />


Answers:
author: Giuliano C.
body: After tried to reproduce the Feature in Confluence 4.2.12 and older versions, I've confirmed that the Feature wasn't possible. So, I've reproduce it on Confluence 4.3 and confirmed that it is only possible on this version.

This Feature is only for Confluence 4.3.


author: Michael S
body: Hi Gregory,

Are you trying to drag and drop an image that's already in the editor? If so, that's actually a feature in Confluence 4.3, see: [Confluence 4.3 Release Notes: Draggable images and macros](https://confluence.atlassian.com/display/DOC/Confluence+4.3+Release+Notes#Confluence4.3ReleaseNotes-Draggableimagesandmacros)

If you're trying to add an image from another source (Windows Explorer, Finder, etc) then double check that you're using an HTML5 supported browser.

comments: author: Gregory Kneller
body: Hi Michael,

I use Chrome and I can drop an image into editor (it measn HTML5 already). But I cannot move it inside the editor window to another place. Is it the feature of Confluence 4.3 only? I use 4.2.13, may be it is the reason.


Tags: editor

image
OutOfMemory Issue!
Asked by Neeraj Tiwari:

Hello,

A few days back I increased the max heap memory pool for Confluence to 2048 MB. Other details are as follows:

Initial Memory pool: 256 MB

-XX:MaxPermSize=384MB to the java options section.

After this issue I restarted Confluence and it is working fine now but I somehow feel that it will happen again. So, wanted to report this problem. Attached, are the Confluence log files.


Answers:
author: Harry Chan
body: Hi, what version of Java and Confluence are you using? Is this on 32 or 64bit? Later Confluence versions that support Java 7 will help. Java 7 should reduce memory usage.


author: BernardoA
body: As Norman mentioned before if you are using HSQL database we suggesto to migrate to a external database, but if you are using a production database I believe your instance will work fine...however if this issue returns you can try increase your memory size, and also you check the usage of your office files in Confluence, this may consume your Confluence memory.


author: Norman Abramovitz
body: Here are the urls about memory usage and requirements for Confluence.

If you are using the default HSQL database, you will run out of memory again. You should switch to an external database.

<https://confluence.atlassian.com/display/DOC/Memory+usage+and+requirements>

<https://confluence.atlassian.com/display/DOC/Server+Hardware+Requirements+Guide>


Tags: out-of-memory
Customizing the documentation theme for one space
Asked by AnisB:

Hi,

I would like to customize the documentation theme for one space. Editing the oage layout is not allowed id the documentation theme is active.

I tried to download the source of the documentation theme and customize it. But after loading that modified theme as a new plugin, the navigation tree is not shown, although it is selected in the settings.

It seems to be a conflict between the default system dicumentation theme and the new one.But i don t see any errors in the logs.

Any idea how to get a second documentation theme running? (atlassian-confluence-.log)


Answers:
author: AnisB
body: To solve the question I have created a new theme based on the standard documentation theme and extended it to support the Greenpepper Plugin. I had to refactor the classes to avoid the classloading issue.![](../../upfiles/living-doc-theme.PNG) Everything is working fine now.

If you need the theme just mail me I ll send it to you.

comments: author: Nicholas Lun
body: Hi Anis, I'm curious as to how you "extend" the documentation theme. What needs to be done in the atlassian-plugin.xml to do this?


author: Giuliano C.
body: Hello,

To customize a Space in your Confluence instance, you'll have to change it through the

|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| options available in the **Space Administration** menu. By default, the look and feel of a space is based on global settings configured from the [Administration Console](https://confluence.atlassian.com/display/DOC/Confluence+Glossary). Please, refer to the following article: <https://confluence.atlassian.com/display/DOC/Applying+a+Theme+to+a+Space> Hope it helps! |


Tags: app

documentation-theme
How do I fix the People Directory?
Asked by Erika Eskenazi:

The People Directory is not up to date. Users who have been added are not included in the People Directory and updated Avatars are not current. Is there a way to manually update it?


Answers:
author: Bruno Rosa
body: Hi, I believe that by the time you commented here, there was a problem with People Directory in Confluence, which I believe by now it's already fixed. Please let us know if you are still facing any problems with it. If so, please raise a support ticket at [support.atlassian.com](http://support.atlassian.com) so that we can further investigate what could be happening. Thanks.

Cheers,

Bruno Rosa


author: Erika Eskenazi
body: Also--I cannot tag people that DO have accounts but are not represented in the People Directory.


Tags: cloud

confluence-cloud
Confluence WIKI import problem
Asked by Bradley Moyer:

We are migrating from the hosted solution to the on-demand solution.

I First attempted to import Jira and was told I needed to upgrade first.

So I upgraded exverything two weeks ago to the Latest and greatest, Jira 5.1.3, Fisheye 2.8.1,

and... Confluence 4.2.13 (althougth I now see 4.3 is available, but I do not think that will help).

So now I was able to successfully import Jira to On-demand, but confluence is rejecting my space imports.

It says the current Confluence OnDemand version is 5.0, so backups can only be imported from Confluence 5.0.x.

How do I do this accomplish this task? It does not seam to allow me to upgrade my hosted solutions to 5.0.x.

Bradley

<br />


Answers:
author: Bradley Moyer
body: I needed to get the advanced release. For some reason it was not on the website.

Support proveded it to me. I then upgraded my local instance of Confluence and was able to export/import to onDemand.

B.


author: Harry Chan
body: Hi, please follow <https://confluence.atlassian.com/display/AOD/Importing+wiki+data> to import into OnDemand.

You will need to upgrade to 5.0.x. What problems do you face?


Tags: import

space

wiki
Pages get lost
Asked by Mario Hofmann:

We are experiencing problems during the operation of our wiki: Pages that were generated and saved disappear occasionally. The link to those pages is still available in the update section but following the link generates an error.


Answers:
author: MatthewC
body: what are the eerror messages in the logs? Have you check the trash can for the space? Has someone deleted them? The recently updated is running off your Lucene index so is different to your database.


Tags: delete

page
Controlling Confluence Attachment
Asked by Batuhan Kandiran:

Hi Everyone,  

Firstly i created confluence plugin that includes event listener module. I can capture the event of creating of attachment by using  

@EventListener  
public void attachmentCreateEvent(AttachmentCreateEvent event){

....

}  

but i want to conrol and block attachments that file extension is ".exe". how can i handle this problem ?

<br />

can i use FileUploadUtils class or something else could you help me ?

<br />

Thanks  


Answers:
author: Rodrigo Girardi Adami
body: Hello!

This might be of a help to you: <https://jira.atlassian.com/browse/CONF-6931>

We have that Feature request open, but unfortunately it seems it won't be implemented for now. At least in a near future not, but the comment from my colleague Matt in that feature is worth of trying:

"One potentially implementation would be to write a filter plugin that intercepts multipart file upload requests and rejects them based on the name or contents of each file."

I'm not a developer myself, so I might not be able to help you in this request, but I can give you some directions with this idea. I'll leave this question open as other Devs might see this and know how to implement this function.

Cheers,

Rodrigo


Tags: confluence-app
How do you install a free plugin in the OnDemand version of confluence
Asked by Steven Laursen:

Can it realy be true that you can not install any of the free plugins in a OnDemand version of confluence.


Answers:
author: Nic Brough -Adaptavist-
body: Yes.

See <https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy>


Tags: cloud

confluence-cloud