youngmon/atlassian-qna huggingface dataset:
Confluence Insert Macro: What does error mean?: "Please complete the configuration in the preview area first
Asked by Ian Wells:

From Confluence, I edit a page { to open the macro browser, then I select "activity stream" but the INSERT button is not highlighted until the configuration in preview is completed. What exactly are the steps to configure the preview area?

I tried Ctr-Shift-E from the editing page, but I see no configuration option there...

Suggestions appreciated.

2015-07-01_1032.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Insert-Macro-What-does-error-mean-quot-Please/qaq-p/74029?attachment-id=12781){#link_1191fda506aeff}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/12528/1/2015-07-01_1032.png){#display_1191fda506aeff_0}


Answers:
author: lavitz slambert
body: Hey Ian,

Did you hit the "save button" before scrolling down :smile:?

PrtScr capture.png  
That error usually shows up when you do not click that button, is not very intuitive as I also had the same problem once I got used to it ![cheeky](/html/@FAF1B8ED81FE63CF2DF635B2383CF9FB/images/emoticons/cheeky.png "cheeky").  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Insert-Macro-What-does-error-mean-quot-Please/qaq-p/74029?attachment-id=2134){#link_1191fda8f20e26}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/12529/1/PrtScr%20capture.png){#display_1191fda8f20e26_0}

comments: author: Valerie Boudreau
body: Hi Lavitz,

I have the same problem, for hours at a time. I definitely click the config save button before clicking the Insert button.

Val


Tags: cloud

confluence-cloud

moderators
How can you create Confluence accounts for other users with unique temporary passwords?
Asked by q:

They would receive an email with their account information and be prompted to change their password. I've seen this method in traditional wikis.


Answers:
author: petry
body: You can invite new users by using the Invitation Link described in [this documentation](https://confluence.atlassian.com/display/DOC/Adding+and+Inviting+Users).

Is that what you want to achieve?

Hope it helps!

Cheers,  
Andre


Tags: cloud

confluence-cloud
confluence mail configuration
Asked by Robert Nadon:

Hi all,

I am setting up a Confluence server and it is not sending out and emails on anything. I have the mail server setup exactly like my JIRA installation and the servers are on the same subnet. I go to the mail queue and it is empty. I go to mail server and try to test and I get this:

An error has occurred with sending the test email:  
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful

There is nowhere to configure protocol either so how does Confluence know whether it is IMAP or SECURE_IMAP?

I am not sure why the emails are stuck in the Mail Queue either. Where are they going?

Thanks in advance,

Robert (From my new job :smile: / email account)


Answers:
author: Robert Nadon
body: We created a confluence users and used that for both the from and the mailbox, and that seemed to work. I believe the problem was a permission on the Email server side, but I only have admin into Atlassian tools not the outlook server...


author: petry
body: Hey Robert,

Based on the error attached, seems to be related to [this KB](https://confluence.atlassian.com/display/JIRAKB/Office365+SMTP+Configuration+Receives+Authentication+Errors), where the username should be the complete email address instead the username only.

Can you check if it helps?

Cheers,  
Andre

comments: author: Robert Nadon
body: Thanks, I tried that and no help, same error. Still not sure why it never goes to the mail queue, I refreshed the queue several times and never saw anything go through there???Also I noticed on my JIRA install that replying to the JIRA message gets bounced, but that may mean we need to setup JIRA as a user account on the exchange server? Most likely a different problem as JIRA is sending out mail and reading in email through incoming mail.


Tags: confluence-administration
edit in office
Asked by HiJae Kim:

When I try to save my file in edit in office, it keeps telling me the file is read-only. What do I do?


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

We have some known issues that can cause the read only in office connector when trying to edit office files. These are listed [here](https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector).

I hope this helps!

Cheers,

Rodrigo
How can I create a read only confluence group where users can see all content in the wiki but not edit anything?
Asked by Lauren Zion:


Answers:
author: lavitz slambert
body: To achieve that you would need to go on the Confluence admin panel and then global permissions. Add a group in there and only grant the can use permission.

After that go to each space and then click on Space Tools \> Permissions. Add the newly created your group in there and only leave the view all option checked.

That should be enough to have a set of users of a specif group to be able to view all pages but not to add comments/create content.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Nic Brough -Adaptavist-
body: Create a new group, put them in it, go through the spaces and add it to the permissions with only "view" access.


Tags: cloud

confluence-cloud
How to migrate all data from a Yammer account to a Confluence account?
Asked by Laurent Maisonnave:

I'm looking at a safe and easy way to migrate my company from Yammer to Confluence?


Answers:
author: lavitz slambert
body: Hey Laurent,

Migrating from different wikis to Confluence is not a easy task ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad"). I made some searches around however I did not found any free "click and migrate" solution.

Just for a background in the past there was an add called (UWC) that would help with that:

<https://marketplace.atlassian.com/plugins/com.atlassian.uwc>

It was not very easy to use and is only compatible with 4.3.7 ( also very outdated).

For this specific task I would really advise you to reach atlassian experts for a custom migration:

<https://www.atlassian.com/resources/experts#find-an-expert>

![information](/html/@4DF2F60CA30FBCA0CD7B960B5D0F871B/images/emoticons/information.png "information") Experts services are subject to a quote.

I know it's a paid service, but depending on your current scenario, that would be the safest and easy option to achieve this migration.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


Tags: chat

cloud

confluence-cloud

migration
Unable to install
Asked by Julie Grier:

I was trying to try this out so I could make a recommendation to my company to purchase Confluence, JIRA and JIRA Agile but I cannot get it to load on my machine. When I try to run the executables I get this error: "An internal error occurred (error code: 34) Log: c:\\i4j_nlog"  
I have tried the 32 bit and the 64 bit. I even tried downloading the zip file, but when I try to open it, I get this error: "Compressed (zipped) Folders Error Windows cannot open the folder. The compressed (zipped) Folder 'C:\\Users\\xxxxx\\Favoirtes\\Downloads\\atlassian-confluence-5.8.5.zip' is invalid."  
I'm running Windows 7. This is happening on both JIRA and Confluence downloads.


Answers:
author: Julie Grier
body: It was something specific to my machine. I was able to install them on a different machine using the downloaded files.


author: Nic Brough -Adaptavist-
body: Error 34 on windows means you've got a damaged executable, and the zip is explicitly telling you that the file is broken.

I think you have something wrong with whatever you're trying to download the installers and zip files with.
SQL plugin: list instead of table
Asked by Johannes Seyfried:

Hi,

I'd like to query a few employees based on certain criteria and display them on a confluence page. This works well in general with the SQL query macro, but the surrounding borders of the table don't fit in there.

If I disable "display as a table" it's not displayed as a list but all entries in one line. Everything I tried (like adding bullets via CONCAT in the SQL query) doesn't work as expected.

Is there any way to display the output as a list instead of a table or simply hiding the table borders?

Cheers,

Johannes


Answers:
author: Nelson Carranza
body: Hi Johannes,

uncheck show result as table , then you can do

```
select xyz + CHAR(10) from  table
```

Regards

Nelson


Tags: addon-org.swift.confluence.sql
Why is my chart not displaying dates correctly?
Asked by Scott Genevish:

I would like this to display the dates as a range across the bottom. It seems to be interpreting them as numbers rather than dates. What have I done wrong?

Screen Shot 2015-06-30 at 10.28.16 AM.png

Thanks,

-Scott

[](https://community.atlassian.com/t5/Confluence-questions/Why-is-my-chart-not-displaying-dates-correctly/qaq-p/397097?attachment-id=8955){#link_11884233390aeb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67199/1/Screen%20Shot%202015-06-30%20at%2010.28.16%20AM.png){#display_11884233390aeb_0}


Answers:
author: Scott Genevish
body: Anyone have any ideas on this?

Thanks,

-Scott


Tags: chart

confluence-administration
How to export a confluence space automatically
Asked by Daniel Schwinghammer:

Hello,

At the moment we have a script, which exports only one space every week. This was made from the admin before me. Now I have to update Confluence and I was thinking about to delete the export script, but only if it's possible to export a space directly with confluence every week.

Is there a way to do this? I have looked in the space tools, but there I haven't found the resolution.

Thanks for your help.

Kind regards,

Daniel


Answers:
author: Timothy
body: Your question does not make sense. You already have a script to export a space and you want to upgrade your instance. Suddenly you want to delete it and still export automatically? Why are you deleting the functionality that works?

comments: author: Daniel Schwinghammer
body: At the moment we have Confluence 5.1.3 and I upgrade it to 5.8.4.The confluence admin before me wrote a script to export a very important space every monday.When I set up a new production server and want to restore the file the selfmade backupscript isn't in this restore. So my idea was, if it's possible to export a space every monday over the Webgui and not with a selfmade script over console.Timothy you're right I also can use and adapt the scipt, but when it's possible to export over the WebGUI, I prefer it that way so it's automatically in the whole server backup and in the restore (when I need to restore)I hope I explained it right now and you know what I want to say.Kind regards,Daniel


Tags: confluence-administration

export

space
We bought the format macro, yet I can't see the option for tabs
Asked by Rodrigo Segovia:


Answers:
author: Nic Brough -Adaptavist-
body: Which "format macro"?

comments: author: Rodrigo Segovia
body: #### Content Formatting Macros {#toc-hId-1284003427}

from  
[Adaptavist](https://marketplace.atlassian.com/vendors/81)


author: Nic Brough -Adaptavist-
body: Ok, the plugin is installed and fully licenced for premium use? It should tell you that when you expand the entry in the list of addons you've installed.What do you get in the macro browser when you select "all" and then type AUI into the search?


Tags: confluence-administration
Can I safely use 127.0.0.1 as a trusted address for application links?
Asked by Scott Beeson:

Simple question. I have Confluence and JIRA. I want them linked. It says using an IP list is recommended. Is it safe to use 127.0.0.1 since they are hosted on the same server?


Answers:
author: Martin Cleaver
body: Yes

comments: author: Scott Beeson
body: So turns out it doesn't work. "JIRA Issues Macro: The JIRA server returned a trusted apps error: BAD_REMOTE_IP; Request not allowed from IP address: {0}; \["public IP"\]"


Tags: confluence-administration

jira-administration
Image Size in page header
Asked by Sergio C Silva:

Hi!

I inserted an image in the page header, but the image does not fill the entire width of the page, no matter the width of the image.  
How do I insert an image with the same width of the page (respecting the margins)?


Answers:
author: Steffen Heller
body: ...and how did you do that exactly: PDF Space Export Header? PDF Export Stylesheet? Your code?


author: Steven F Behnke
body: Could you give a screenshot? I can't really imagine what you're describing.
Is there a way to connect a user_name to a user_key or merge user_keys?
Asked by Milo Test:

We switched from built-in authentication to Active Directory and at least one user shows up as "unknown user" in the "Created" and "Modified" lines on pages:

image2015-6-29 14:48:5.png

This seems to only be a problem for users that didn't use their AD username when they created an account in the old instance.


Answers:
author: lavitz slambert
body: Before we have any ideas, which Confluence version you are at this point?

Based on that there are a few things we could try ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh") (also get a test instance ready).

tks,

Lavitz

comments: author: Milo Test
body: We're still running 5.7.4, but we're about to update our test instance to 8.5.x. So yes, we have a test instance. :-)
Task Bug Issues
Asked by Lauren Roddy:

Are there any additional work arounds or possible solutions for users who still have incorrect task statuses in their task list, even though the task bug has been fixed? Tasks created when the bug was still active still show signs of the issue.


Answers:
author: Lauren Roddy
body: After reindexing, users are still seeing incorrect statuses for their tasks.


author: Lauren Roddy
body: task bug issue explanation.pngTask bug- user's task list.png  
[](https://community.atlassian.com/t5/Confluence-questions/Task-Bug-Issues/qaq-p/184217?attachment-id=12523){#link_118842ea6ad7a4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/30872/1/task%20bug%20issue%20explanation.png){#display_118842ea6ad7a4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Task-Bug-Issues/qaq-p/184217?attachment-id=12524){#link_118842ea6ad7a4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/30872/2/Task%20bug-%20user's%20task%20list.png){#display_118842ea6ad7a4_2}


author: Steven F Behnke
body: Could you post a screenshot of what you're referring to?Have you tried to reindex the application?
How do I disable page update notifications for myself on specific pages in Confluence?
Asked by Sarah Mosley:

I've recently switched departments, so do not need to know what's going on with my old team, but I still get page update notifications any time someone edits a page in their space.

I've verified I'm not watching those pages, so is there something else that keeps triggering emails to me?

Frustrating as I can't see the easy fix... COOONNNNFLUENCE!

Coooooonfluence!.jpg

[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-disable-page-update-notifications-for-myself-on/qaq-p/327543?attachment-id=12984){#link_1191ff2e2ea556}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55218/1/Coooooonfluence!.jpg){#display_1191ff2e2ea556_0}


Answers:
author: Sarah Mosley
body: Hi Nelson, thanks for the advice. I was not watching any of the pages in the space, but what I discovered is that my old ID was tagged in the space, so I was still receiving notifications via that ID.

Removing the occurrence of the ID solved the issue.

Cheers,

Sarah


author: Nelson Carranza
body: Hi Sarah,

You might be watching the whole space. Go to watches under the menu in your profile picture, and then you will see a list of the spaces you are watching, and stop watching them.

Regards

Nelson

Capture 2015-06-01 at 22.35.40.pngCapture 2015-06-01 at 22.36.04.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-disable-page-update-notifications-for-myself-on/qaq-p/327543?attachment-id=8527){#link_1191ff3bb9ad57}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55219/1/Capture%202015-06-01%20at%2022.36.04.png){#display_1191ff3bb9ad57_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-disable-page-update-notifications-for-myself-on/qaq-p/327543?attachment-id=8528){#link_1191ff3bb9ad57_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55219/2/Capture%202015-06-01%20at%2022.35.40.png){#display_1191ff3bb9ad57_2}


Tags: confluence-administration
How can i Know if a plugin is used by users?
Asked by Simona Persico:

Hi to all,

there is a simple way to understand if a plugin is used by users in Confluence?

I found instruction to search macros: \*namemacro, but for each plugin contains several macro and if possible I was searching a simplest way...someone can help me?

Thank you very much!

Simona


Answers:
author: Simona Persico
body: Thank you!


author: petry
body: I believe you can search for the plugin's class instead of his name in the log files. Do you have the Marketplace's page for this plugin? If so, you can check its class in the URL.

Hope it helps!

Andre


Tags: app
Why don't replies to Confluence emails get bounced?
Asked by Andrew Pane:

I am using Atlassian Cloud for both Confluence and JIRA. For JIRA my users have gotten into the habit of commenting by replying to notification emails, but as I understand it this feature is not available in Confluence ([CONF-5002](https://jira.atlassian.com/browse/CONF-5002)) and they must use the "reply"' link to log into the Confluence website. The problem is that when users accidentally reply to the Confluence email (which comes from wiki@foo.atlassian.net) they do not get it bounced back and are not aware that their comment has been lost.

Is there a way I can set up an auto-reply or bounce response [on wiki@foo.atlassian.net](mailto:on?wiki@foo.atlassian.net) so they will know they have made a mistake?

Thanks,

Andrew


Answers:
author: lavitz slambert
body: From Confluence side the only way to achieve that would be trough Confluence code customization (and I don't know in which part of the code). As cloud don't have a option for that and neither allow code customization the simple answer would be nope ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad").

The only option I could think would be creating a rule on the exchange server side based on a certain condition (header/sender/subject):

<http://www.codetwo.com/admins-blog/how-to-set-up-email-auto-responder-on-microsoft-exchange-server-side/>

Besides that all you could do is to vote for that feature and add your thoughts in there to increase it's relevance.  
Hope that gives you a direction.  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


Tags: cloud

confluence-cloud
Confluence: How to remove Attachments during upload phase
Asked by GBH4DSC:

Hi,  
I want to remove specified attachments in confluence during or after an attachment upload performed by user.  
The user should also get a popup notifier with a message.  
Which confluence classes should I use?

I' ve tried using the AttachmentBatchUploadCompletedEvent, but there seems to be no possibility to create a popup notifier.

Moreover removing an attachment in AttachmentBatchUploadCompletedEvent though successfully done causes a   
java.lang.NullPointerException at com.atlassian.confluence.pages.AttachmentDownloadPathCache.toKey(AttachmentDownloadPathCache.java:31)  
at com.atlassian.confluence.pages.AttachmentDownloadPathCache.toKey(AttachmentDownloadPathCache.java:26)  
at com.atlassian.confluence.pages.CachingAttachmentManager.invalidateCache(CachingAttachmentManager.java:147)  
at com.atlassian.confluence.pages.CachingAttachmentManager.saveAttachments(CachingAttachmentManager.java:189)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

any help would be appreciated


Answers:
author: GBH4DSC
body: Until now no response - any suggestions?


Tags: attachment

remove

upload
unknown macro: calendar
Asked by Reuben Sivan:

My Confluence main page has a calendar macro which today stopped showing, instead there is an error: Unknown Macro: Calendar.

Thanks


Answers:
author: Sateesh Chandra
body: Can you check the compatibility of Confluence and the Calender macro. The error is also due to incompatibilities


author: Reuben Sivan
body: It shows:

image2015-6-29 9:20:54.png  
[](https://community.atlassian.com/t5/Confluence-questions/unknown-macro-calendar/qaq-p/153367?attachment-id=3129){#link_1192000fb802d5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25570/1/image2015-6-29%209%3A20%3A54.png){#display_1192000fb802d5_0}


author: Guilherme V.
body: Hi Reuben,

<br />

Can you check if the plugin wasn't uninstalled? The "Unknown Macro" behaviour is always related to that.

comments: author: Raju Adluru
body: having same issue after upgrading to Teamcal to 5.3.10, contacted support for this issue.


Tags: cloud

confluence-cloud
When will have release of Community Forums addon for Confluence Server 5.8.4?
Asked by Francis Yan:

Hi,

I have a project which need Confluence with forum function, and looking for the information for review.

Thanks,

Francis


Answers:
author: Nic Brough -Adaptavist-
body: I'm possibly a little ahead of Hessom today as I had an early meeting, but I'm sure he'd like you to know that 2.3.1 was released to marketplace a few minutes ago.


author: Hessom Arta [Adaptavist]
body: Hi Francis,

Community Forums is entering the final stages of testing today and we hope to have this available soon. We aim to have this on the marketplace either by the end of today (2nd of July) or at the start of next week.

Kind Regards,

Hessom


author: Francis Yan
body: Hi Nic and Hessom,

Thanks for the answers!

Regards,

Francis


author: Nic Brough -Adaptavist-
body: When it's ready.

I can't give you a date because it really does depend on when the development team is happy it all works. I can tell you they're actively working on it, and the boards show testing is moving, so I'd say "quite soon", and I be surprised if it's not before the end of July.


Tags: addon-com.adaptavist.confluence.forums

forum
How to change the default user profile settings in Confluence
Asked by Hilli Balzer - PractiProject:

Hi

We use a non-English language and after installing the language pack we can't view the current chosen language since the user's language settings are configured with previous language.

What needs to be done to force the change to all users?

Thanks


Answers:
author: Guilherme V.
body: Hi Hilli,  

You can change in the **General Configuration** page and you're users can change in the **Settings** section into the user's **Profile** page.

Cheers,


Tags: confluence-administration