youngmon/atlassian-qna huggingface dataset:
Unable to push files to repo via SSH
Asked by Adam Taemur:

I'm trying to push several files to a repository over SSH (PuTTY/plink). When I do this, the push fails with the following output:

> git -c diff.mnemonicprefix=false -c core.quotepath=false push -v --set-upstream origin refactoring:feature/\<repo_name\>  
> Pushing to ssh://\<bitbucket_server_name\>:7999/xxx/xxx_xxx_xxx.git  
> The host key is not cached for this server:  
> \<bitbucket_server_name\> (port 7999)  
> You have no guarantee that the server is the computer  
> you think it is.  
> The server's rsa2 key fingerprint is:  
> ssh-rsa 2048 SHA256:am2ymdBXeGm6NjLuVDHN6pI8WsIvrIkoSeFm6Q4KZc0  
> If you trust this host, enter "y" to add the key to
>
> Completed with errors, see above.  
> PuTTY's cache and carry on connecting.  
> If you want to carry on connecting just once, without  
> adding the key to the cache, enter "n".  
> If you do not trust this host, press Return to abandon the  
> connection.  
> Store key in cache? (y/n, Return cancels connection, i for more info) fatal: Could not read from remote repository.
>
> Please make sure you have the correct access rights  
> and the repository exists.

I've tried using Embedded Git and plink'ing to bitbucket.org as stated in <https://confluence.atlassian.com/sourcetreekb/trust-a-server-s-host-key-when-no-button-is-available-to-trust-it-788731545.html>, but neither work (I'm already using Embedded Git; no popup appears)

I've also tried manually plink'ing to the repository, but I get the following error:

```
FATAL ERROR: Network error: Connection refused
```

How can I fix this?


Answers:
author: Adam Taemur
body: Turns out the solution is to install PuTTY and connect through that so the option to trust the host appears.

Then recreate the public and private keys via PuTTYgen , add the public key to my Bitbucket account on the server, then add the private key to Pageant, as per the steps in this answer:

<https://community.atlassian.com/t5/Sourcetree-questions/Authentication-via-SSH-keys-failed/qaq-p/1322620>
Scroll viewport - Error when trying to add another language
Asked by Wolfgang Deininger:

Hi everyone,

I tried to add another language in my scroll viewport site. When doing it like the help center describes I get an error message. The error message is postet here.

![Screenshot 2024-09-10 162417.png](/t5/image/serverpage/image-id/346586i78750B7835D3B5A3/image-size/large?v=v2&px=999 "Screenshot 2024-09-10 162417.png")

Can you please help me to solve this? English is the basic language and I want to add Chinese. The Confluence document is already translated.

Thank you very much!

Best wishes,

Wolfgang


Answers:
author: Kristian Klima
body: Hi [@Wolfgang Deininger](/t5/user/viewprofilepage/user-id/5572461) I'd ping K15t's support

<https://k15t.jira.com/servicedesk/customer/portal/3>


author: Wolfgang Deininger
body: Thank you Kristian!


Tags: cloud

confluence-cloud
Facing technical issues with Confluence
Asked by Londhe_ Pratik:

Unable to publish new changes and also facing technical issues while opening this confluence page in edit mode

![confluence_page_opening_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/346547iBB9E109A92130226/image-size/large?v=v2&px=999 "confluence_page_opening_error.png")![confluence_page_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/346548i67A18F78D8990EC0/image-size/large?v=v2&px=999 "confluence_page_error.png")


Answers:
author: Londhe_ Pratik
body: This is now resolved by updating the confluence version. Some macros were not supported in the previous version. Thanks a lot [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5494176) for your support.


author: Nikola Perisic
body: Hello [@Londhe_ Pratik](/t5/user/viewprofilepage/user-id/5588755) ,welcome

I've removed the link to your site as this is a public community site that can be found by search engines. To address your problem, start in the incognito mode and clear the cache of your browser. Also, try in a different browser as well.

comments: author: Londhe_ Pratik
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5494176) ,

I tried with mozilla but same error persists,

![confluence_page_error_mozilla.png](https://community.atlassian.com/t5/image/serverpage/image-id/346557i08BDBD2264976443/image-size/large?v=v2&px=999 "confluence_page_error_mozilla.png")


author: Nikola Perisic
body: From this article: <https://confluence.atlassian.com/confkb/the-editor-keeps-loading-upon-trying-to-edit-a-page-1082273494.html> , something from your network is preventing the page to load completely.

Do this:

Check if there is any sort of network or proxy security configuration blocking this specific URL. A good approach can be also to make sure that the [IP addresses and domains for Atlassian cloud products](https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/) are whitelisted, which should include URLs like the impacted one:  

    *.atl-paas.net*.atlassian.com*.atlassian.net*.jira.com*.cookielaw.org*.segment.io*.optimizely.com*.cloudfront.net*.amazonaws.com*.slack-edge.com (if uses slack integration)*.sentry-cdn.com*.pndsn.com*.bitbucket.org*.wp.comajax.googleapis.com


Tags: cloud

confluence-cloud
Import of Confluence space fails
Asked by Stefan Thaler:

I have an export from another Confluence, which I want to import into my Confluence, but every time I click "Importieren" I'm getting the error "Failed to start a long running task" without any further details. The last thing I can read on the screen before the error comes is "Unzipping the uploaded file". Does anyone know, how to solve this problem?

![confluence_import_fails.png](/t5/image/serverpage/image-id/346542i684C4B5B1E620B06/image-size/large?v=v2&px=999 "confluence_import_fails.png")

![confluence_import_unzipping.png](/t5/image/serverpage/image-id/346541i474908A204B45462/image-size/large?v=v2&px=999 "confluence_import_unzipping.png")


Answers:
author: Nikola Perisic
body: Welcome to the community [@Stefan Thaler](/t5/user/viewprofilepage/user-id/5588718)

Have you tried importing the space with the XML instead of using HTML?


author: Kathy Hart
body: Does the space you are importing come from another Cloud instance, or was it in Server or DataCenter?

If it is coming from Server or DataCenter then you need to use the migration tool, not just space import.

<br />

You also need to check is there is an already existing Space with the same Space Key. That will block an import as well.

More info can be found here: [Import Confluence Spaces](https://one-atlas-affz.atlassian.net/wiki/admin/space-import)


Tags: cloud

confluence-cloud
How to work wirth enumerations on a page?
Asked by Torsten Kupke:

Hi all,

I have some trouble with enumerations.

First is: When I insert a codeblock below the first topic of the enumeration and indent it accordingly, its indentation is ignored. The codeblock is always aligned to the left edge of the page. How can I make the indentation of the codeblock be respected?

Another issue is, the second and the third topics are listed as 1. How can I make the enumeration be proceeded instead of restarted?

Both issues can be seen in this screenshot:

![Bildschirmfoto vom 2024-09-10 11-08-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/346508iF2E571937BB7B7D9/image-size/large?v=v2&px=999 "Bildschirmfoto vom 2024-09-10 11-08-55.png")

BR,

Torsten


Answers:
author: Nicolai Sibler
body: Hallo [@Torsten Kupke](/t5/user/viewprofilepage/user-id/5588536), wilkommen in der Community!

Wenn Du statt "echter" Abs?tze (ENTER) mit "weichen" Abs?tzen (Shift+ENTER) arbeitest, werden beide Probleme zugleich gel?st ;-)

![2024-09-10 14_24_40-Nummerierung - Nicolai - rcWIKI regiocom SE ? Mozilla Firefox.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/346549i44E955D4A07FB97C/image-dimensions/256x359?v=v2 "2024-09-10 14_24_40-Nummerierung - Nicolai - rcWIKI regiocom SE ? Mozilla Firefox.jpg")

*** ** * ** ***

If you work with "soft" paragraphs (Shift+ENTER) instead of "real" paragraphs (ENTER), both problems are solved at the same time.

*** ** * ** ***

Cheers,

Nicolai

comments: author: Torsten Kupke
body: Hi Nicolai, geht das auch, wenn ich unter einem Codeblock noch eine Zeile (z.B. mit einem weiteren Hinweis) demselben Topic hinzuf?gen m?chte? Wenn ich den Cursor auf den Codeblock selbst gesetzt habe (sodass sein Eingabebereich orange umrahmt ist), und ich Shift-Enter dr?cke, wird der Codeblock geleert und zweizeilig gemacht. Ich wollte aber unter dem Codeblock eine neue Zeile haben und ihn selbst nicht ver?ndern.


author: Nicolai Sibler
body: Hi Torsten, setz mal den Cursor rechts neben den Makrorahmen. Ansonsten kannst Du immer noch unter die erste nummerierte Zeile ein paar Leerzeilen setzen, den Makrorahmen dann sp?ter per Drag\&Drop nach oben schieben und ?brig gebliebene Zeilen l?schen.


author: Torsten Kupke
body: Das funktioniert (auch wenn der Cursor hinter dem Codeblock unsichtbar ist). Man muss einfach knapp hinter den Codeblock klicken und Shift-Enter dr?cken.

Danke, Nicolai! Problem gel?st!


Tags: confluence-data-center

data-center
Unable to change SSO Certificate for Confluence
Asked by Martn Andersson:

Hello!

We have an old Confluence server (on-prem) thats using SAML2.0 SSO with Azure as IDP.

Our SAML signing certificate expired 2 days ago \& we have created a new certificate and set it to active.

After restarting Confluence we're still having problems signing into Confluence.

Were getting an error message saying

***Please ensure XML Metadata is correct or contact your Azure AD admin.***

I cant find anywhere where i can change the settings for this SSO, either disable it so we can access Confluence.

Anybody have any idea how to resolve this? Can we change the config back to basic auth somewhere in the files/Database?


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: Hello, [@Martn Andersson](/t5/user/viewprofilepage/user-id/1869885)

If this is Server, SAML SSO is provided by one of these apps: [https://marketplace.atlassian.com/search?product=confluence\&query=SAML](https://marketplace.atlassian.com/search?product=confluence&query=SAML)

You can start Confluence with all apps disabled and uninstall the app, see: <https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html>

Or you log in into your <https://my.atlassian.com> where you should be able to find a license that corresponds to the app, to identify which app it is.

Then you can either:

- look into documentation linked from the Marketplace listing (even if by now it's for a Data Center version), as most of the apps support some form of URL parameter to fall back to the regular login page  
- reach out to the vendor to ask about the above  
- disable just this app via startup parameter  
- disable the app by updating the database

If this happens to be our [EasySSO for Confluence](https://marketplace.atlassian.com/apps/1212583/easy-sso-confluence-kerberos-ntlm-saml?hosting=datacenter&tab=overview&utm_campaign=easysso-server&utm_source=community&utm_medium=answer&utm_term=disable+SAML+SSO) -- just append "?stopsso=1" to the URL

And don't hesitate to reach out to our **24x7 support** if needed via [Service Desk](https://techtime.co.nz/support?utm_campaign=easysso-server&utm_source=community&utm_medium=answer&utm_term=disable+SAML+SSO) or [chat on the website](https://techtime.co.nz?utm_campaign=easysso-server&utm_source=community&utm_medium=answer&utm_term=disable+SAML+SSO)

comments: author: Martn Andersson
body: Thanks, i will try this!


Tags: confluence-data-center

confluence-server

data-center

server
When saving a draw.io diagram in Confleunce i get "Error saving file" pops up
Asked by Roger S?derman:

We are using Confluence Data Center version and latest draw.io, 14.0.1, which we have just installed in our test environment.

Whenever we are trying to either create draw.io page or macro and then publish it, the Error saving file" error pops up

Have we done anything wrong duirng installation or missed something?

/Roger


Answers:
author: David Benson _draw_io_
body: What's the confluence version?

comments: author: Roger S?derman
body: the version is 8.5.8 build 9012


author: David Benson _draw_io_
body: draw.io 14.x is Confluence 9.x only. The app should state that it's incompatible with the confluence version when installed.


author: Marc - Devoteam
body: Hi [@Roger S?derman](/t5/user/viewprofilepage/user-id/5587599)

Welcome to the community.

I the past I have seen this pass by, are there any indications in the logging on the server.

Could be rights on local system or I have seen issues related to anti-virus programs.

Or editing and saving the diagram works if you first switch to the "Edit" mode first in Confluence page.

Or if you are using a previous draft (non-published) page, before the app was installed. Then it fails also.

But I can't give you a definet solution.

comments: author: Roger S?derman
body: Thank you

You gave me a lot to check out, and I will together with the team.

I will check with the network team for logs. That seems to be more valid at this point.

It appears while in editing mode adding draw using the macro, and this is a clean installation so it is the first time trying our draw.io.

/Roger


Tags: confluence-data-center

data-center

draw.io
Images Showing as "Preview Unavailable"
Asked by erik.unangst:

Hi folks,

We are suddenly struggling with inserting images onto Confluence pages. They end up showing as "Preview Unavailable".

Things we have noticed:

1. I will create a page and insert an image. Fellow coworker will navigate to the page and see "Preview Unavailable". Refresh doesn't resolve the problem for them. I will navigate away from my page and return to find the "Preview Unavailable" message. Refresh DOES solve the problem for me.
2. If we clone a page, the new page will have "Preview Unavailable" in place of all images AND the action of cloning the page will break the original page, resulting in "Preview Unavailable" for all of its images as well.
3. Using a custom, uploaded image as a banner appears to work at first, but when you navigate away from the page and back again, it disappears - refresh does not bring it back for either the page creator or other page viewers.
4. When navigating through the [documentation for the Power BI Connector plugin](https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/1088454657/User+Guide) for Jira (they Use Confluence for their documentation) I see this same "Preview Unavailable" on their pages. If I refresh their pages, then the image previews do render. See pic below. The fact that this behavior is present on an instance external to our own makes me wonder if this is a more widespread issue, or whether or not it might be related to my company's network in some way and how it interacts with confluence pages?

All of the above are being experienced by multiple users, on multiple different browsers.

Is anyone else struggling with this right now, or does anyone know of a fix?

![preview unavailable.png](/t5/image/serverpage/image-id/346427i9881DEDD76D9A7E4/image-size/large?v=v2&px=999 "preview unavailable.png")


Answers:
author: Hans Polder
body: [@erik.unangst](/t5/user/viewprofilepage/user-id/3473722) ,

I haven't seen the behavior myself, but if it's reproducible, then definitely I would raise a support case with Atlassian (via <https://support.atlassian.com> \> button at the bottom of the page).

However, when I open the PowerBI documentation, I don't see the 'Preview unavailable' issue myself. So, it COULD be something on your corporate network/VPN (if that applies) that could be doing some blocking there. Have you tried reaching Confluence via a personal device that is not connected to the work VPN/network in any way?

comments: author: erik.unangst
body: Thank you for your reply Hans! The issue appears to have gone away again. I wish I had thought to try to access our instance from one of my devices at home, outside of our network/VPN as you suggested. Next time this happens I will check.


Tags: cloud

confluence-cloud
The last character of the sentence entered in Korean is deleted when pressing Enter.
Asked by ???:

The last character of the sentence entered in Korean is deleted when pressing Enter.

So I have to press the Space at the end of the last character.

It is inconvenient so can you please confirm and fix it?

![2024-09-10_14-57-47_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/346478i42519C7A5C8034D5/image-size/large?v=v2&px=999 "2024-09-10_14-57-47_1.png")![2024-09-10_14-57-57_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/346479i224BEBB027BB6ADC/image-size/large?v=v2&px=999 "2024-09-10_14-57-57_2.png")

inconvenient

inconvenient

inconvenient


Answers:
author: Marc - Devoteam
body: Hi [@???](/t5/user/viewprofilepage/user-id/5588308)

Welcome to the community.

As you state this also happens when even adding an extra space, I suggest to contact [Atlassian Support](https://support.atlassian.com/contact/#/)

If you are not an admin on your Cloud instance, ask an admin to raise the issue.


author: Nikola Perisic
body: Welcome to the community [@???](/t5/user/viewprofilepage/user-id/5588308)

Does the letter delete when it has been selected and then the Enter has been hit? If this is the case, this is the expected behavior. This would be the same if you would use Google Docs, select the character and hit enter, it would be deleted.

comments: author: ???
body: The capture I inserted is just example.

When i hit the enter after typing the word in korean, the last character is deleted.

It is not caused by selection words.

And it is not occur eng. please confirm Korean.


author: Nikola Perisic
body: This indicates on the bug from the Atlassian side. Before you move on raising a support ticket for Atlassian, have you tried the incognito mode?


author: ???
body: what is the "incognito mode"?


author: Nikola Perisic
body: In your browser, click on the three dots and select Open Incognito mode. It is a way of using your browser without cookies.

<https://www.mcafee.com/learn/what-is-incognito-mode-and-how-safe-is-it/>


author: ???
body: Unfortunately, it occurs in incognito mode too...


author: Nikola Perisic
body: Understood, since this is still occuring, raise a support ticket for Atlassian [here](https://support.atlassian.com/contact/)


author: ???
body: can you please raise a ticket instead of me?

i can not find the way raise a ticket.

URL is it.


author: Nikola Perisic
body: Unfortunately, I cannot do that, since the user is different. Try using this link: <https://support.atlassian.com/contact/>

I've removed the link for your space because these answers can be available to anyone on the internet.


Tags: cloud

confluence-cloud
How can I list all personal Confluence spaces for inactive accounts?
Asked by Collin Lemons:

I can find directions for Confluence Server, but not for Cloud. We're wanting to archive spaces for dead accounts, and I can't find an easy way to do that.

Thanks!


Answers:
author: Mikael Sandberg
body: You would have to use the REST API to do this. I created a workflow in tray.io that used the [Get spaces](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-space/#api-spaces-get) endpoint to get a list of active personal spaces, I then got the user via the [Get user](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-users/#api-wiki-rest-api-user-get) endpoint and if the user was deactivated the space is being archived by setting the status to archived via the [Update space](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space/#api-wiki-rest-api-space-spacekey-put) endpoint.

comments: author: Collin Lemons
body: Thanks very much for the info, Mikael!


Tags: cloud

confluence-cloud
Automatic Update Date should be captured in a Confiform Table view if another Confiform table update
Asked by Dhiraj Kr_ Gupta:

There are two Confiform table View Table A and B comes from a single Confiform. Suppose for now( may have multiple columns)

Table B contains some Rows having columns "Country" and "Updated on" While table A contains "Residents", "Country" and "Updated on" ( Automatic Date captured when Edited/submitted). I want that if I have updated any row of table B then Residents of a particular country "Updated on" automatically updated of that submission date. How every If make any changes in Table A and then no automatic Updated on in Table B, means reverse is not True.

![IMG_20240910_022210.jpg](/t5/image/serverpage/image-id/346414i934D23F72E3B4480/image-size/large?v=v2&px=999 "IMG_20240910_022210.jpg")


Answers:
author: Alex Medved _ConfiForms_
body: Consider using queryAndSet or queryAndRender functions to lookup additional data and show it through the field

<https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions>


Tags: cloud

confiforms

confluence-cloud
How to create a subfolder
Asked by Jonathan Brotto:

What are the steps to create a sub folder?


Answers:
author: Michelle Le - DevSamurai
body: Hi Jonathan Brotto,

In Confluence, there's no direct way to create subfolders like in a traditional file system.

However, you can organize your pages in a hierarchical structure, which acts like folders and subfolders.

For example, you create new Page Content -\> Then click Create button at Page content to create child page.

Besides, you can drag and drop pages in the sidebar to move them under other parent pages.

Hope this can help you,

Michelle.

![chilpage in confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/346446i72735D62F3A9CD49/image-size/large?v=v2&px=999 "chilpage in confluence.jpg")


Tags: cloud

confluence-cloud
Presenter mode
Asked by fernanda_godoy:

Hello.

I'd like to add sections to my page in order to be able to display it better during presenter mode. I already have a page with all the content I need to present. I'd like to use the same page I have now and just set the needed adjustments. Is this possible, or do I have to create a new page using the template?


Answers:
author: Hans Polder
body: [@fernanda_godoy](/t5/user/viewprofilepage/user-id/5587965) ,

Welcome to the community! If I understand your question correctly, you're wondering if you can get the 'Presenter' mode to work (better) for your existing page, or if you need to use a new page from scratch using the 'Presenter mode' template as shown below. Is my assumption correct?

If that's the case - no need to use the template! Presenter mode will work on any page (simply hit the 'R' key on your keyboard when having any Confluence page open/active). You can use the 'Presenter mode' template as inspiration to update your existing page and make it 'more Presenter Mode-friendly' :)

![Screenshot 2024-09-10 071131.png](https://community.atlassian.com/t5/image/serverpage/image-id/346474iDA0BFA327E42ECB9/image-size/large?v=v2&px=999 "Screenshot 2024-09-10 071131.png")


author: Marc - Devoteam
body: Hi [@fernanda_godoy](/t5/user/viewprofilepage/user-id/5587965)

Yes, you should be able to edit you page with the pencil icon on the page.

You can add section and copy information that is already on the page into a section.


Tags: cloud

confluence-cloud
Does anyone know how can I show some macros on a public link?
Asked by Giuliana Algara?a:

On a public link, you'll see this but I want to know if there is a way to show without login


Answers:
author: Michel Neeser
body: Hi [@Giuliana Algara?a](/t5/user/viewprofilepage/user-id/5473479) and welcome to the community!

Public links deliberately hide macros for security reasons, as stated on [this page](https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/):
> Visitors will see a safe, view-only version of the content that hides any content outside of the shared page (page tree, macros, etc.) and locks most Confluence functionality.

There is currently no way to enable macros for visitors without login.

Hope this helps!


Tags: cloud

confluence-cloud