youngmon/atlassian-qna huggingface dataset:
What do I need to do to upgrade from 3.2 to 4.0
Asked by Dave Saller:

What do I need to do toy upgrade from 3.2 to 4.0

Cna I skip the in between relaeses

Can I upgrade from x86 to x64


Answers:
author: Ellen Feaheny [AppFusions]
body: Agree with Dave - but in addition, you should positively promote it too with knowledge. Power in knowledge, so equip your users.

Share these links and videos with them - or at least be well-versed on them yourself at a very very very minimum.

* Live Sandbox \> <http://sandbox.onconfluence.com/dashboard.action>
* Quick What's New Video \> <http://www.atlassian.com/software/confluence/whats-new.jsp>
* Hour-long demo \> <http://www.atlassian.com/software/confluence/demo.jsp>
* <http://confluence.atlassian.com/display/DOC/Planning+for+Confluence+4.0>
* <http://confluence.atlassian.com/display/DOC/Confluence%204.0%20Editor%20FAQ>


author: Azwandi Mohd Aris
body: You should upgrade to Confluence 3.5 before upgrading to 4.0. See this upgrade notes <http://confluence.atlassian.com/display/DOC/Confluence+4.0+Upgrade+Notes#Confluence40UpgradeNotes-UpgradeProcedure>

Changing from 32-bit to 64-bit platform should not be a problem. If you are installing Confluence as a service, take note of the following article <http://confluence.atlassian.com/display/CONFKB/Problems+Installing+Confluence+as+a+Service+on+Windows+64bit>


author: David Dube
body: Make sure your users are aware of the editor changes. If you have many people used to using WML, they will be in for a suprise. It will behoove you to set up a test server, install 4.0, and then perform a lunch \& learn for your team.
Is there a way in 4.0 to batch import Word Documents as pages?
Asked by Rhyne Armstrong:

I asked this before, but someone mentioned that this may be different in 4.0. Since 4.0 was released, is there a way to import multiple word documents as pages? Is the CLI the best route to do this? I tried to use it as HTML, but the results were not usable. It would take me longer to edit every page than just manually importing each word doc by hand.

Seems to me this would be something very useful for many users.


Answers:
author: Jeremy Largman
body: I don't think you can use the CLI for this, as Doc import isn't a remote API feature:

<https://jira.atlassian.com/browse/CONF-14366>

If you're thinking of adding them as attachments, the CLI would work great (or you could use [WebDav](http://confluence.atlassian.com/display/DOC/Configuring+a+WebDAV+client+for+Confluence#ConfiguringaWebDAVclientforConfluence-ClientSetup)).

I'm surprised there isn't a feature request for this (it'd be [here](https://jira.atlassian.com/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+CONF+AND+issuetype+%3D+%22New+Feature%22+AND+component+%3D+%22Office+Connector+-+Doc+Import%22)). You might want to make one over in JIRA, in the Confluence project with the 'Doc Import' component.

In short, there's nothing different in 4.0.
I am getting java.lang.OutOfMemory error?
Asked by Amey Nevrenkar:

Hi

I am trying to view confluence system information and when I click on the link I am getting

org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getModifications' in class com.atlassian.confluence.admin.actions.ViewSystemInfoAction threw exception java.lang.OutOfMemoryError at /admin/systeminfo.vm\[line 99, column 23\]  
at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:237)

caused by: java.lang.OutOfMemoryError  
at java.io.FileInputStream.readBytes(Native Method)

Can someone tell me the reason and solution for this.


Answers:
author: Adam Saint-Prix
body: Amey,

There's a good explanation of this in the documentation on Confluence and Out of Memory Errors. You likely just need to increase available memory for Confluence, perhaps you're still using the defaults. To get you started, there's more on how to do so here:

<http://confluence.atlassian.com/display/DOC/Fix+Out+of+Memory+errors+by+Increasing+Available+Memory>


author: Amey Nevrenkar
body: Thanks Adam

I shall try!
Failed to install theme builder Confluence 4.0
Asked by sanjay srikonda:

Has anyone successfully installed Theme Builder on Confluence 4.0? I don't have the compatibility plugin installed but I still can't install the theme builder plugin. Adaptavist's site says that 4.2.1 and 4.2.2 ARE compatible with Confluence, 4.0, but all I get is the following:

Failed to install plugin adaptavist-plugin-themeBuilder-4.2.1.jar

Failed to install plugin adaptavist-plugin-themeBuilder-4.2.2.jar

Any help/advice would be greatly appreciated.


Answers:
author: David at David Simpson Apps
body: The latest version (4.2.3) of Theme Builder is **not** currently available for Confluence 4.0 even if 4.2.1 and 4.2.2 are marked as compatible.

Check here to see when the latest version is compatible:  
<https://plugins.atlassian.com/plugin/details/274>


author: David at David Simpson Apps
body: Check this statement/blog post from Adaptavist for compatibility of their plugins with Confluence 4:<http://t.co/JSKzkLDO>
Is it possible to let anonymous users see the Category tab on the Dashboard?
Asked by Jeffrey Harris:

Anonymous users see only the "All" tab when they view the dashboard. I would prefer to replace the All tab with the Category tab that lists my spaces by language.

Any help is appreciated.


Answers:
author: Azwandi Mohd Aris
body: This does not seem to be possible at the moment but it sounds like a good feature to have. If you wish to register your interest, I'd recommend to raise an improvement request at <https://jira.atlassian.com/browse/CONF>

comments: author: Jeffrey Harris
body: Done. If anyone else thinks this would be a nice feature...go vote.
Can I use the UWC to import a Confluence 3.2.1 wiki to Confluence 4? ``
Asked by supportc:

I need to move all of my company's confluence 3.2.1 articles from our own server to an Amazon hosted Confluence 4. I don't care about authoring information. I also don't want/can't upgrade the existing confluence instance to 4 first and then just export and import. (We have the entire atlassian suite, it's all tied in with crowd and jira, it's all super outdated, and it's just a mess).  
So, I'd like to just install the UWC on my current Atlassian box, and use it to move everything to Confluence 4. Is this feasible?


Answers:
author: Laura Kolker
body: [The UWC's not really good for that kind of problem set](https://studio.plugins.atlassian.com/wiki/display/UWC/UWC+F.A.Q.#UWCF.A.Q.-HowdoImovepages%2CspacesorentireConfluencesitesbetweenConfluenceservers%3F)

If you're moving into a hosted solution, I would think the support team for whoever is hosting would be able to provide guidance as to the best way to get your old Confluence data into their hosted solution.

If the hosting provider can't help you, and you don't want to upgrade the existing confluence, I would recommend doing something along the lines of:

create a staging server seperate from your production server, using confluence 3.2.1, move your data to staging, upgrade staging to 4, move your data to production 4

Migrating data is always a chore, no matter what your start and end points. Good luck!


author: Ellen Feaheny [AppFusions]
body: AppFusions is happy to help you through this effort. Its just a service, but we can help you get it done without pain.

Best,

Ellen

[info@appfusions.com](mailto:info@appfusions.com)


Tags: universal-wiki-converter
Rich text editor is totally unavailable in Confluence 4.0
Asked by Kirill Kovalenko:

Hello.

Have a problem - rich text editor unavailable.

I tried all browsers, and result always the same - disabled tools panel and no edit field presented.

Im administrator, so have all rights.

Any ideas?


Answers:
author: Nic Brough -Adaptavist-
body: Check your rights include Edit - an admin gets rights over settings, not necessarily any content (I'm an admin here, 780 spaces, I can only edit 12. I can give myself the permission to edit the others if I feel like it, because I'm admin, of course)

Secondly, check the plugins - are there any disabled that are in the "system" list and look like they are related to editing?

Check the logs for errors too?


author: AlysonA
body: Hello there!

Did you try re-running the migration of wiki markup to xhtml?

<http://confluence.atlassian.com/display/DOC/Wiki+Markup+to+XHTML+Migration#WikiMarkuptoXHTMLMigration-Re-runningMigration>

To manually re-run migration:

1. Open \<site\>/admin/force-upgrade.action
2. From the 'Upgrade task to run' list select *wikiToXhtmlMigrationUpgradeTask*
3. Click 'Force Upgrade'.
How to steal cool macros in confluence 4?
Asked by Stephan Haslinger:

This is a pre-upgrade question:

In our Intranet Confluence instance there are several read-only pages.

If I see a cool macro that I don't know yet and that I want to use on my own pages, I'd select Tools-\>ViewWikiMarkup and copy that macro with its attributes.

Is it possible to do that in Confluence4? Is there another way to crib markup?

Thanks,

Stephan


Answers:
author: Sherif Mansour
body: Hi Stephan, This hasn't changed too much from Confluence 3.x, all you simply need to do is go to Tools \> View Source. From there you can highlight and copy macros. The view source page will render macros just like you would see in the editor.

The other option you have is to edit the page and copy form editor-to-editor.


author: Sven Blendin
body: Problem is, you don't see WIKI- Markup! Like you said:
> The view source page will render macros just like you would see in the editor

That makes it difficult to use the macros in templates for example. (BTW: When do we get WYSIWIG for generating templates?)

<br />


Tags: markup
Problems with Active Directory
Asked by ket.pjwstk:

Hi,

Our goal is to retrieve one group of users with all members and our configuration looks like:

Base DN O=some dn

Additional Users DN /left empty/

Additional Group DN:cn=group_name,cn=groups

And everything is almost fine, because we get group with members, however with also get all users that are not members of any group. And thats a prboblem, because there are \~38k of such users in given AD instance.


Answers:
author: JamieA
body: You need to set the user object filter under "user schema settings". There you need to filter for only users that are members of your group... using the memberOf attribute.

Eclipse directory studio or JXplorer is useful for testing this stuff.

comments: author: ket.pjwstk
body: I've done as you wrote and it helped. Ie. I got specific group with users, however I get the following error:

INFO\] \[talledLocalContainer\] com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.InvalidNameException: CN=Deleted Objects,null: \[LDAP: error  
code 34 - 0000208F: NameErr: DSID-031001F7, problem 2006 (BAD_NAME), data 8350, best match of:  
INFO\] \[talledLocalContainer\] 'CN=Deleted Objects,null'  
INFO\] \[talledLocalContainer\] \]; nested exception is javax.naming.InvalidNameException: CN=Deleted Objects,null: \[LDAP: error code 34 - 0000208F: NameErr: DSID-031001F7,  
problem 2006 (BAD_NAME), data 8350, best match of:  
INFO\] \[talledLocalContainer\] 'CN=Deleted Objects,null'  
INFO\] \[talledLocalContainer\] \]; remaining name 'CN=Deleted Objects,null'


author: JamieA
body: Hrm, you might not have permission to that DN. See <http://confluence.atlassian.com/display/JIRA/User+Management+Limitations+and+Recommendations#UserManagementLimitationsandRecommendations-SpecificNotesforConnectingtoActiveDirectory> , 4th or 5th point.


author: Amit Girme
body: Temporary solution is remove incremental synchronization check box.Atlassian working on it <https://jira.atlassian.com/browse/CWD-2581>Hopefully it wont take long.


Tags: ldap
PageTree not displaying in Documentation Theme
Asked by David Dube:

I'm using the Documentation Theme for the first time. I've configured the theme for the particular space to display the PageTree, but nothing shows up. I also tried adding some WML in the Navigation section of the Documentation Theme configuration screen, and again, nothing shows up.

The navigation panel is blank... I can control the width of the panel. I've looked through the logs and nothing is jumping out at me.

Any suggestions on things to try?

Dave


Answers:
author: Matt
body: Check that all the plugin modules for the Documentation Theme are enabled. Specifically:
> Turning on the Velocity Helper from the plugins administration screen

comments: author: David Dube
body: Wouldn't you know it... 9 of 10 modules were enabled. The one not enabled... Velocity Helper. You Nailed it Matt! Everything is working as expected.

Thanks!

Dave


author: David at David Simpson Apps
body: This is a favourite answer to a number of plugin related problems -- go to the plugin and check that all the modules are enabled. Plugin modules occasionally have a habit of disabling themselves.

Note that for Confluence 4 plugins which are backward compatible with 3.x, the Confluence 4 specific modules will not be enabled for Confluence 3.x.


author: David Dube
body: Yeah... sadly I went and looked at the PageTree plugin... not the Documentation Theme. DOH!


author: SarahA
body: Hallo David

The most likely cause is that the pages in your space are not children of the space's home page  

Each space has a single page designated as its "Home" page. The theme constructs the table of contents from all pages that are child pages of the space's home page. If your pages are at the same level as (i.e. siblings of) the space home page, they will not appear in the left-hand navigation bar.  

More background: The theme uses the {pagetree} macro to produce the table of contents on the left. When you use the {pagetree} macro on a page, you can choose the top page to be displayed. The Documentation Theme chooses the space home page as the top page.  

The fix: If this is the cause, then there are two ways to fix the problem:

* You can change the designated space home page for the space. You need space administrator permissions. Go to "Space Admin" and select "Edit Space Details".
* Or you can drag and drop all your pages to make them children of the current home page. Go to "Browse", "Pages" and click the "Tree" option.

I hope this helps!

Cheers, Sarah

comments: author: Martin Geck
body: > You can change the designated space home page for the space. You need space administrator permissions. Go to "Space Admin" and select "Edit Space Details".

Fixed my issue.
Link files changed in the repository into a Confluence Page
Asked by Maximiliano Arguelles:

Hi guys,

We need to auto populate a table with some of the jira "fixed issues" field information in a confluence page, but also including a column with the path information of the files which were changed in the repository.

We are wondering if we can use a macro or run a query to accomplish this.  

Any ideas?  
Can we retrive information from the Comments tab and insert it into a table field?  

Regards,

Max


Answers:
author: Maximiliano Arguelles
body: Thanks for the quick response Lucas.

We can't accomplish what we need with the {jira} or {jiraissues} macros. We need to get the path information of the files which were changed and that is information that is not in the JIRA Issues.

Any ideas?

Thanks!


author: LucasA
body: Hi m.arguelles!

You may use the {jira} or {jiraissues} macros to configure a table according you want to. [Here](http://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro) you can get more information about the configuration from both macros. A common use of the {jira} tag is:

|----------------------------------------------------------|
| > {jira:project = "MyProject"\|server="My Company JIRA"} |

(replacing the "My Project" and "My Company JIRA" tags according your JIRA instance.)

Best regards!

Lucas Timm


Tags: jira-studio
How to allow Anonymous Users when using Shibboleth Authenticator?
Asked by Craig Solinski:

Hope this finds you well. I've shibbolized Confluence and it is working fine except for one feature I don't seem to know how to enable.  
Can or How can 'Anonymous' users access the dashboard. It seems all users are prompted to login automatically prior to getting to the dashboard.  

Why would I ask this question? - We have a Federation that will be permitted update privileges, yet we would like others from outside the Federation to 'View' the pages.  
Current Confluence version 3.4.9 using Shib 1.7.4 - But soon plan to upgrade to 3.5.11 or maybe 4.0.  

Thank you for your kind consideration of this question,  
Craig Solinski  
Indiana University, Bloomington Indiana  
Atlassian Administrator


Answers:
author: Craig Solinski
body: Atlassian added a section on page: <https://studio.plugins.atlassian.com/wiki/display/SHBL/Confluence+Shibboleth+Authenticator> called How to Allow Anonymous Access to Certain Parts of Confluence.

Primarily: Configure Shibboleth for Lazy sessions in mod_shib:  

```
module configuration ("ShibRequestSetting requireSession 0")
Also found in seraph-config.xml that the login.url and link.login.url in our environment could be set in form like:
https://xxx.iu.edu/Shibboleth.sso/Login?target=${originalurl}
where the first portion points to your shib app.

Shib is now running over Confluence and allowing both Anonymous and users that can login.

-craig
```

comments: author: Joe Clark
body: Nice investigation :-)


author: Gary Weaver
body: Our home in Jira Studio is going away, so you can find the Confluence Shibboleth Authenticator renamed as Confluence HTTP Authenticator at [https://marketplace.atlassian.com/plugins/shibauth.confluence.authentication.shibboleth](https://marketplace.atlassian.com/plugins/shibauth.confluence.authentication.shibboleth%20)and <https://github.com/chauth/confluence_http_authenticator>
Copy of Confluence update original
Asked by Thomas Vlerick:

Hi,

We run our Confluence inside a virtual machine. For testing the 4.0 version, I made a clone of that machine. We have nog machine A (<http://confluence.company.com>) and machine B (<http://confluencetest.company.com>).

Before the update, I want to change the base url and backup settings. Whenever I try to change the base url on machine B, I get forwarded to machine A (logical, it was the current base url), but that config is changed on both machines. So that base url is also changed on machine A which is our live machine. When I change is back on machine A, it is also changed on machine B.

Both have their databases on the localhost (checked it twice). So, how do I change the base url of only machine B?

I did find some settings in the database (select \* from bandana where bandanakey = 'atlassian.confluence.settings'; will give you the correct key). But changing that and restarting Confluence doesn't have any effect.


Answers:
author: Thomas Vlerick
body: I stopped testing it some time ago, but found some time today to clear out this issue. Appearantly, there is a apache running on port 80 who does proxypass and reverse stuff.

Even when I updated the original, it was showing up on the clone which was very strange.

Thanks for pointing in the right direction :)


author: Thomas Vlerick
body: See previous comment


author: Azwandi Mohd Aris
body: Sounds strange. If you could access the clone machine via localhost (bypassing any proxy), I'd advise you to change the server base URL through it.


Tags: base-url
Any issues with Oracle 10?
Asked by Lucas Wagner:

Oracle 10 was supported until version 3.3 of Confluence. My company still works with Oracle v.10 and will keep doing so for at least a year. That is what is keeping us from adopting Confluence. Has anyone ever tried to use newer versions of Confluence with Oracle 10, and ran into problems?


Answers:
author: LucasA
body: Hey Lucas!  

The newest versions of Confluence needs some specific resources from Oracle 11, so it is not able even to installing with Oracle 10.x. What I can suggest you, since Oracle database is a great application but expensive also, it's to migrate from your old 3.3 version to Confluence 4.0 with a free database. You can use both MySQL and PostgreSQL, and PostgreSQL is a **very interesting database** . It's able to run well with low and high workloads. You can test in a trial version to assure that. ;)  

Cheers,  
Lucas Timm


author: stuartu
body: Oracle 10g is old, and you are probably paying high fees for extended support. Even if 10g did work with later versions of Atlassian, you are only going to spend time upgrading it later. It really is time to move on to the newer version (11.2.0.3 is the latest, and it works fine with Confluence).


Tags: database

oracle

version
Problem with Data importing from one of the previous versions of Confluence
Asked by mkralik:

We have Counfluence version 2.10.1. and have installed the newest DEMO version of Confluence but when we import the data from backup, after some minutes (around 90%) is nothing happening and when I refresh the page, it will redirect me to login page. But I cannot login anymore with the admin account and also with accounts from the backup. It seems as the data aren't imported.

We also use LDAP.

Could you please advice, where is the problem? We would like to buy the newest version of Confluence, but first we want to test it, that it is working.

Thank you very much

Miroslav


Answers:
author: Tiago Comasseto
body: Hi,

Actually it is not possible to import an XML backup from an old version of Confluence (eg v2.10) into a new installation using version 3.5.x. Instead of using the XML backup, please consult this link with the steps to create a clone of your production Confluence:

<http://confluence.atlassian.com/display/CONF210/Migrating+Confluence+Between+Servers>

And after consult this steps to proceed the upgrade from 2.10 to 3.5.x:

<https://answers.atlassian.com/questions/51/what-is-the-best-practice-to-upgrade-confluence>

I hope this helps.
Insert button disappeared after Confluence 3.5.13 upgrade
Asked by ITops123:

The Insert button in the rich text editor bar disappeared in our instance of Confluence after we upgraded to 3.5.13. On our test instance, a restart and clearing the cache seemed to fix the issue, but this is not working for our production instance.

Any ideas? That little button is really important for our non-wiki markup users.


Answers:
author: David at David Simpson Apps
body: You could just try disabling and reenabling the **TinyMCE Editor Plugin.** it might just do the trick :)


author: David at David Simpson Apps
body: Try this:

1. Browse to **Confluence Admin \| Configuration \| Plugins**
2. Click **Show System Plugins**
3. Click on **TinyMCE Editor Plugin** and look for modules that are disabled. Enabled them. In Confluence 3.5 it says "22 of 22 modules enabled" if all modules are enabled :)

comments: author: ITops123
body: All plugins are enabled (22 of 22). Is there one I should disable and re-enable?


author: ITops123
body: Sigh, I did that and it was unsuccessful.

I'm getting a weird message about our license support expiring yesterday, despite the fact that it is up to date in MyAtlassian, so I'm going to get that resolved and see if I can work on this then, since it says changes to plugins won't register with an expired license.


author: ITops123
body: Alright license has been updated and there is still no change when I disable and enable the TinyMCE Editor. Next step, uninstall and reinstall all system plugins?


Tags: rich-text