youngmon/atlassian-qna huggingface dataset:
?puedo incorporar una gu?a telef?nica?
Asked by Jose Fraile:

lo que quiero es ir a recopilando los tel?fonos de los clientes para tener acceso a ellos por orden alfab?tico se puede?


Answers:
author: Esme Crutchley
body: Hola [@Jose Fraile](/t5/user/viewprofilepage/user-id/4019872)

?Bienvenido a la comunidad!

Hay un par de formas de hacer esto. Primero, puede usar los Campos personalizados para agregar el n?mero de tel?fono y poner el nombre de la persona como t?tulo de la tarjeta. O, en segundo lugar, podr?a tener el nombre de la persona y el n?mero de tel?fono como t?tulo de la tarjeta.

Para ponerlos en orden alfab?tico, haga clic en los 3 puntos en la parte superior de la lista, luego haga clic en 'ordenar por' y haga clic en 'Nombre de la tarjeta (alfab?tico)' que ordenar? todas las tarjetas de la lista alfab?ticamente.

?Espero que ayude!

Esme :)

Tenga en cuenta que el espa?ol no es mi primer idioma y que utilic? Google Translate para escribir esta respuesta. Pido disculpas si la ortograf?a y la gram?tica son incorrectas, ?culpe a Google!

===

Hi [@Jose Fraile](/t5/user/viewprofilepage/user-id/4019872)

Welcome to the Community!

There are a couple of ways to do this. First, you could use Custom Fields to add the telephone number and put the name of the person as the card title. Or, second, you could have the persons name and phone number as the card title.

To get them into alphabetical order, click on the 3 dots at the top of the list, then click 'sort by' and click 'Card Name (alphabetical)' which will order all the cards in the list alphabetically.

Hope that helps!

Esme :)

Please note that Spanish is not my first language, and that I used Google Translate to write this reply. I apologise if spelling and grammar is incorrect, blame Google!
Automated Emails to Customers
Asked by Ryan McClain:

Hello,

I am using Trello with my business partner to to keep track of steps and progress on orders for our small business. We have our board send up to move cards laterally between sections of steps to our process.

We currently use TeamGannt to schedule and keep track of progress which sends us emails frequently about scheduled tasks, due dates and assignments of resources. We are also looking into integrating JotForm (which we already use) for customer order requests.

We would like to look into something that could send automated/prewritten emails to our customers. Ideally we could put their email into the card (or even more ideally their JotForm request would bring it in to the card) and as the card is moved through our process, we could have three checkpoints that send emails automatically. The first being an acceptance of their order request. The second acknowledging that we have began working on their order. Thirdly, telling them their order is complete and we'll be in touch shortly.


Answers:
author: mustafa sener _Hipporello_
body: Hi,

You can try our powerup Hipporello for this purpose. Hipporello is a service desk with automation capabilities built for Trello users. You can enable your customers to create Trello cards via forms and emails. You don't use any other third party form applications like Jotform, google forms, or Typeform. You can associate automation rules for every submission and modification on the created card on Trello. For example, you can send an automated email to your customer when the form is submitted by your customer. And also you can send automated emails when the created card moved from one list to another one.

Please check out our website:

<https://www.hipporello.com>

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>


author: milynnus
body: [@Ryan McClain](/t5/user/viewprofilepage/user-id/4019861) This requirement is very similar to one I received from a company in NZ. Perhaps we can take this offline. Let me know should you be interested.   
This demo shows the capabilities deployed to sense changes at board, list and card levels and on as many of these are you like. The subsequent automation options are numerous but for demo purposes new cards are created.

<https://youtu.be/N5RYSr54Ajg>
Restore Breakdown Structure
Asked by Jhenni Galang:

I have a paid breakdown structure. While trying to link one of my team to it, it seemed to have disappeared and all gone to archive. When I try to recover, it doesn not show as before. It took me 5 days to build over 7000 lines.

I have the copy of the csv, xls and xml files but cant reupload them![bds.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/103710i5BB9C3D8998DAD47/image-size/large?v=v2&px=999 "bds.JPG")


Answers:
author: Mike
body: Sorry to hear! Breakdown Structure is a third-party product, so I'd recommend reaching out to their team, and they'll be able to help more: support@breakdownstructure.com


Tags: gantt
lost all my boards after updating to entreprise
Asked by YOUSSEF AMAADOR:

Hello All, I've just lost all my boards after updating my boards to entreprise. don't know what tp do ........ Urgeeent!!!


Answers:
author: Mike
body: Hi Youssef,

Your boards are right where you left them---it's almost certain that you were previously using Trello with a different version of your email address, and now that you're signing in with SSO, a new account was created. Please reach Trello Support directly at <https://trello.com/contact> and we'll help sort things out!

comments: author: YOUSSEF AMAADOR
body: Yes i did contact them, I'm waiting for an answer.

thank you for the clarification
calendar trello with site integration
Asked by max:

Good day!  
We want to embed a standard Trello calendar and a board widget on the site on different pages, while each client will display his own individual calendar and a board attached to it during registration. He will be able to add other users to it, add new events or tasks. So that each client has his own calendar and problem book, as an option, when registering on our website, simultaneously open an account in Trello (maybe through Zapier) and then the client uses the calendar and Trello board on our website. Tell me how we can better do this integration.  
Thank you in advance.


Answers:
author: Mike
body: Hi Max,

What you're describing isn't really possible, unfortunately. Trello does not allow boards to be embed onto other pages in an interactive form. We only support a compact, non-interactive embed described here: <https://developer.atlassian.com/cloud/trello/guides/embedding/embedding-boards/>

You wouldn't be able to automate the creation of Trello accounts, either, so that's something anyone would have to do themselves manually, by signing up.

You might be able to set up a sync between Trello's calendars and third-party calendars using something like Cronofy (<https://trello.com/power-ups/5a1d81359fcdfd9011c0a698>), and then embedding *that* calendar on the page. I'm not sure if that would fit your needs, but would be worth looking into!
How to set the Start Date for a Repeat Card
Asked by Andy Page:

Hi,  

Very often I run into a situation where I want to setup a repeating card but want to set a date for when the first Repeat Starts  

eg Lets say I have some a weekly project report that I need to create but the first project won't start for 2 months. But I want to whilst I am in Trello and remember to setup the Repeat Card for me to create a Weekly Project Report.  

I could find no way to set a start/first date.  

Is this something that is possible?


Answers:
author: Esme Crutchley
body: Hi [@Andy Page](/t5/user/viewprofilepage/user-id/4019574)

Welcome to the Community!

I too struggle with this because as soon you set a repeating card, it takes it to the next available date after you've set it.

As you've said, if you want it to repeat every 2 months on a Monday, as soon as you set that on the repeat it would take it to Monday 27th July, even if you wanted it to start on Monday 10th August.

The only thing that I've done is to set up a card with a due date the day before I want the first one to start and put a due date of say Sunday 9th August at 11 am to remind myself to turn it on, then I can go to the card repeat and set the date for Monday at 3 pm every 2 months, so it'll have the right date on it!

It's a simple workaround and means that as soon as you think about setting the repeating card, if you can't do it (because the date would be wrong), you still have a card on the board to remind yourself to do it (I usually forget!).

Hope that's helpful!

Esme :)

comments: author: Andy Page
body: Hey Esme,  

Thanks for the welcome and the info, much appreciated.  

What you do is exactly what I'm doing now :)  

It's a pain and not very user friendly but it sorta works.  

Would be great if the repeat card had a start dates in the future. (Is there somewhere to post feedback/suggestions?)


author: Esme Crutchley
body: You are most welcome Andy!

It's made by Trello, so you could always email them on featurerequests@trello.com and mention it!


author: David O_Brien
body: I'm having the same issue with repeating cards and here we are four years later :(

I'm going to email them and request an update.

Regards,

David


Tags: power-up

repeat
Can you undo check list deletion?
Asked by Maciej Michalewski:

I have accidentally deleted check list from a card in Trello.

Can I undo it? :(

Thanks in advance.


Answers:
author: Esme Crutchley
body: Hi [@Maciej Michalewski](/t5/user/viewprofilepage/user-id/4019184)

Welcome to the Community!

I've just had a look, created a new card, created a checklist, added some items, deleted the checklist, opened 'Show Menu' (top right) and there's no way to bring the checklist back I'm afraid, it does give you this warning though:

![Screenshot 2020-07-20 at 11.19.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/103641i5338C5047F6294AD/image-size/large?v=v2&px=999 "Screenshot 2020-07-20 at 11.19.29.png")

So, unfortunately, it's gone.

Sorry I couldn't find an ingenious workaround!

Esme :)

comments: author: Maciej Michalewski
body: Thanks Esme :)
how to refind a document cancel on Trello
Asked by ferrier Marie:

I canceled a document that I out on the Trello serveur but now I could not find out anymore.

What is the best way to refinf all the infos I canceled ?

Thanks


Answers:
author: Vongsawat
body: If by cancel you mean archive, and by document you mean card:  

On the board you archived the card, you can go to Menu\>More\>Archived Cards, and search there. If its relatively recent, it'll also show up in the Activity Log as "username archived ++cardname++ ", so there's also that.  

You can get back boards you close/archive as well. But not things you permanently deleted.
Notification to slack regarding changes on multiple trello boards
Asked by ????:

Currently I'm trying to connect Slack and multiple boards under my trello account.  
I noticed that one board can give notification via Slack everytime changes are made in the board.  
However, I'm wondering how I can get notified regarding changes on the several other boards.


Answers:
author: milynnus
body: [@????](/t5/user/viewprofilepage/user-id/4019078) Hi, the platform I am using can set triggers on any number of boards and it does have a Slack module as well. I have not used Slack yet but have worked extensively with multiple board applications. If Butler can do it go for it. Otherwise we can have a chat.


Tags: slack
I have a doubt with the following email that I received
Asked by Administrador Jira:

in the following email they tell me that the confluence account is disabled, but I don't know if it will affect me in my Jira, I attach part of the email

|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Hi Administrador Mesa De Servicios,                                                                                                                                                                                                                                                         |
| We're reaching out to let you know that your Confluence site, [mibitrade.atlassian.net](http://mibitrade.atlassian.net), is being deactivated due to more than 4 months of inactivity. You will no longer be able to access products, and your data will be permanently deleted soon after. |


Answers:
author: Pramodh M
body: [@Administrador Jira](/t5/user/viewprofilepage/user-id/4759004)

If you are on a free account, and your site is inactive meaning there is no activity on site it will be deactivated

Here's a doc

<https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/>

Thanks


Tags: cloud

confluence-cloud
Sorting issue in "Children display" macro
Asked by Vignesh Suryanarayan:

Past one week, I'm noticing an odd problem with the **Children Display** macro. When I view that macro in the "Preview" pane of a page that I'm editing, the pages are displayed in manual order (i.e., the order that they're actually sorted in in Confluence); but when I publish that macro to a page, the children are sorted in alphabetical order instead.

When I refresh the page, they appear in the right order for just a second, and then suddenly shift to alphabetical order.

How can this be fixed?

**Confluence Server Version-7.11.6**


Answers:
author: Dominic Lagger
body: Hi [@Vignesh Suryanarayan](/t5/user/viewprofilepage/user-id/50717)

Can you confirm, that you do not have any ordering in the macro?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/183390i92253D97C8680EDB/image-size/large?v=v2&px=999 "image.png")

Regards, Dominic

comments: author: Vignesh Suryanarayan
body: Yes, no sort order set in the macro.


author: Dominic Lagger
body: But you have manual ordering on the pages itself?  
Can you try to manual reorder a page and try again?


author: Vignesh Suryanarayan
body: yeah tried that, no luck.


author: Dominic Lagger
body: Perhaps, you should then create a ticket at atlassian support.

But provide some more infos and perhaps a video or some screenshots.

Regards, Dominic


author: Vignesh Suryanarayan
body: Will do, thank you.


Tags: hierarchy

macro

server

sort
Nested drop down menu in Confluence
Asked by Destini Burns:

Hi everyone,  

I was curious if anyone knew of a way to create a nested drop down menu in Confluence. Like this, as an example...

![Screen Shot 2022-02-15 at 12.47.26 AM.png](/t5/image/serverpage/image-id/183405i3FED72099DD1CC58/image-dimensions/368x306?v=v2 "Screen Shot 2022-02-15 at 12.47.26 AM.png")

Thank you for the input!  
D


Answers:
author: Pramodh M
body: [@Destini Burns](/t5/user/viewprofilepage/user-id/3490063)

You need an add-on in order to do that

Example: [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?tab=overview)

Here's a guide

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-do-you-make-dynamic-dorpdowns-from-another-form-where-the/qaq-p/805571#U832994>

Thanks


author: Rilwan Ahmed
body: [@Destini Burns](/t5/user/viewprofilepage/user-id/3490063) Try **expand** macro


Tags: cloud

confluence-cloud
I want to give general users edit permission for a group.
Asked by ?? ?:

```
Is it possible to give general users edit permission for groups?Please tell me how to do it if possible.
```


Answers:
author: Nic Brough -Adaptavist-
body: Only administrators / site admins can edit group membership.


author: Pramodh M
body: Hi [@????](/t5/user/viewprofilepage/user-id/4758908)

Add permission in Confluence space will allow us to both add and edit the pages

There is no separate permission to edit the page

Thanks

comments: author: ?? ?
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

I want a user with general privileges to edit the Confluence group.
iFrame - whitelist or disable
Asked by Peter Natale:

Hi

Is there a way to have whitelists or allowlists on the iFrame macro?

I know it was possible in past server versions but i cant for the life of me find it in Cloud.

Failing that, can you stop users from using it?


Answers:
author: Andy Gladstone
body: [@Peter Natale](/t5/user/viewprofilepage/user-id/3564435) there is currently no way to limit Macro access to users in Confluence. All users will have access to any standard macro included in Confluence. There is a service request open to restrict access on Cloud. You can upvote it here: <https://jira.atlassian.com/browse/CONFCLOUD-39235>

Regarding whitelisting, only the whitelists are for external access to the instance, not access from the instance to outside links.

comments: author: Peter Natale
body: Thank you!

I hold very little hope (aka none) that Atlassian will implement any request, but in the meantime i will have to manually monitor it


Tags: cloud

confluence-cloud

iframe
External share with PDF attachments: how do I make the PDF attachment view only?
Asked by Maura Sostack:

We use external contractors and sometimes need to share an individual Confluence page, that has PDF attachments. We share the link by making the individual page public, however, we want to make sure the recipient can only view the PDF attachment. We don't want anyone to be able to download the full-text. How do we do this? Thank you! {#toc-hId--1183617936}
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

[@Krzysztof Bogdan](/t5/user/viewprofilepage/user-id/1256398) {#toc-hId-1303894897}
-----------------------------------------------------------------------------------


Answers:
author: Andy Gladstone
body: [@Maura Sostack](/t5/user/viewprofilepage/user-id/3907894) it seems like you are talking about a public access space. There is no native way in Confluence to restrict access to downloading attachemnts and documents that are visible in a Public Space. There may be an app in the marketplace that can help accomplish this, but I am not familiar with it.

comments: author: Maura Sostack
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) I am going to talk with my manager about purchasing Adobe PRO. I think once I open a PDF in PRO, there is a way to make the PDF read only. After that, upload to Confluence.


author: Krzysztof Bogdan
body: Hello [@Maura Sostack](/t5/user/viewprofilepage/user-id/3907894)

We are not familiar with PDF format security or copy protection.

What can be viewed by browser can be downloaded.

I guess there are some tricks to make it non-trival but we do not do this.

comments: author: Maura Sostack
body: Thank you for responding. Appreciate it.


Tags: cloud

confluence-cloud

pdf

share
Export ServiceNow Knowledge base and import into Confluence
Asked by Sam Ayres:

I need to import a ServiceNow Knowledge base into Confluence. There are several export options on the ServiceNow side, but my import options seem somewhat limited on the Confluence side. I'd prefer to do this via XML, but I'm open to any method. Has anyone had any success with this process?


Answers:
author: Pramodh M
body: Hi [@Sam Ayres](/t5/user/viewprofilepage/user-id/4594542)

Go with Word format. It's quick

For XML, you need to format the data Confluence Supports and it's only for Space and Atlassian team does not support on the same.

Thanks,  
Pramodh

comments: author: Sam Ayres
body: It looks like Word imports are broken. I'm getting the error you see below with .doc and .docx

![Screenshot 2022-02-16 4.24.16 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/183892iD8831827AF0C078A/image-size/large?v=v2&px=999 "Screenshot 2022-02-16 4.24.16 PM.png")

<https://jira.atlassian.com/browse/CONFCLOUD-58350?attachmentViewMode=list>


Tags: cloud

confluence-cloud

jira-service-desk

jira-service-management
Roadmap bar names do not change.
Asked by Sean F_:

When I input new names for the bars in the Roadmap Planner they do not update. Am I missing something?


Answers:
author: adrian.wood
body: When you edit the name are you hitting the enter key or clicking the tick icon? If your just clicking out of the bar information, it won't change.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/183294i129C817D0F7FEAA6/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Sean F_
body: Hello, yes I am clicking the tick icon, it still doesn't update. thanks


Tags: cloud

confluence-cloud
How to rank a page to the top search results in Conflunce Server
Asked by Michael M:

Is it possible in Confluence to rank a page so that it's always at the top of the search results for certain keywords/tags?

Thanks.


Answers:
author: Clark Everson
body: Hi Michael,

Welcome to Community! Confluence search results especially on server are fairly limited. You can use labels or the Page Icnert macro to try and improve them, but unfortenltly server doesn't have the same AI functions Cloud have to help improve search functionality.

As server is planned to go away by 2024 many users need to choose between data center and cloud. If you're company is small enough to still use a server instance I would recommend looking towards Cloud for your future instance as it improves these kinds of functions.

Best,

Clark


author: Michael M
body: Hi Clark,

Thanks for your response.

What are the search results capabilities on data server? Is is also limited compared to Cloud hosting?

Thanks.


author: Nic Brough -Adaptavist-
body: If you're sticking with server/DC and happy to indulge in some coding, you might want to take a look at <https://developer.atlassian.com/server/confluence/search-decorator-module-tutorial/>


Tags: confluence-server

server
Invalid link generated from wiki markup
Asked by Pawel Waclawczyk:

Wiki markup:

```
[CH:IT Depends #8: DataLake i wyzwania AdTechu, czyli jak nie uton?? w bezkresie danych (online edition)]
```

Rendered:

```
https://acme.atlassian.net/wiki/pages/createpage.action?spaceKey=CH&title=IT%20Depends
```

Does it need to be escaped somehow or cleaned in any way?

Edits:

- Page is created through API.


Answers:
author: Pramodh M
body: Hi [@Pawel Waclawczyk](/t5/user/viewprofilepage/user-id/4758243)

Wiki Markup support is not yet there in Cloud

May I know are you using any add-ons to achieve the same

Or is this an old editor

<https://support.atlassian.com/confluence-cloud/docs/insert-confluence-wiki-markup>

Try with new editor and see if it fixes the issue

Let me know

Thanks

comments: author: Pawel Waclawczyk
body: Page is created through API.


Tags: cloud

confluence-cloud

format

link

markup

wiki