youngmon/atlassian-qna huggingface dataset:
Requirements Document not showing uploaded images and files
Asked by Frank Wang:

System: Confluence on Cloud

Function: Requirements Document

Problem:

1. Can't use \`/Files \& images\` command to upload files or images - after clicking "Insert a file" nothing shows up at the cursor. Can only drag \& drop files and images to insert them.
2. But after publishing, if you click on them, an error pops up "confluence something went wrong it might just be a hiccup"
3. After refreshing the page, all uploaded files/images tiles become blank and can't be clicked again

Searched on community website and StackExchange, found no answers. Is this a pretty new issue?

![Confluence req doc files images upload issue.png](/t5/image/serverpage/image-id/84514iEC3D62AC5300F1F0/image-size/large?v=v2&px=999 "Confluence req doc files images upload issue.png")


Answers:
author: Shannon S
body: Hi Frank,

Welcome to Atlassian Community. It's nice to meet you.

I would recommend that you raise this issue with our [Cloud Support team](https://support.atlassian.com/contact). There seems something odd going on with your site, and we would love to get a look at your logs. Unfortunately, we are able to do that without access to your site, which can be acquired via a support ticket.

Could you go ahead and raise a support ticket for this? Let me know once you've done that. Once the issue is resolved we can update this thread here for the rest of Community to know, in case they run into the same problem.

Thank you!

Shannon

comments: author: Frank Wang
body: Hi Shannon, thanks for the reply! The problem seems to be intermittent in nature. When I tried again recently it didn't appear (in other words my work was done successfully - hooray).

If I experience this again, I'll raise a support ticket - hopefully it'll be reproducible at that time. Thanks for pointing me to this direction.


author: Shannon S
body: Hi Frank,

Thank you for letting me know, and happy to hear that it's resolved itself.

If you have any trouble raising a support ticket in the future, please let me know.

Shannon


Tags: confluence-cloud
Anonymous Space Access, but require account to comment
Asked by Christina Hiller:

Is it possible to allow a Confluence Space to be setup for public access (anonymous users can access), but in order for them to leave a comment, require them to have an account?

I want to allow comments/discussion a public confluence site, but want to know who it is that is commenting.


Answers:
author: Max Foerster - K15t
body: Hi Christina,

like Jakub said it is possible but not without you paying for each user account in your instance if you really want them to have **named accounts** for commenting. If you want to know more about space permissions, here are three links to the documentation:

* [Space Permissions Overview](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html)
* [Assign Space Permissions](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html)
* [Make a Space Public](https://confluence.atlassian.com/confcloud/make-a-space-public-827106208.html)

Best, Max

comments: author: Christina Hiller
body: Thank you, Max and Jakub, for the response and support!


author: Jakub S?awi?ski
body: Yes, adding comments is a separate permission, so you can disallow commenting for anonymous users.


Tags: cloud

confluence-cloud
Problem replacing an image in Confluence how-to page
Asked by andreas.stavropoulos:

I've written a how-to article that uses screenshots to help describe the needed procedure. When I remove a screenshot and attempt to replace it with another screenshot, ALL of the images in the entire article are replaced. Sizing of images is preserved, but obviously this renders the article useless.


Answers:
author: Fabio Scarvaglieri
body: is there any solution ? have teh same issue !


Tags: cloud

confluence-cloud
How can I change the back ground color(s) or add background images? Or change the banner.
Asked by Jennifer Ferreris:

I'd like to have images in the background of certain content. Or change the entire background color. I want to put our logo in the top corner or move it wherever, whenever.

It's basic, vertical, and white.

Please help.

-Jenn Ferreris


Answers:
author: Diego
body: Hello [@Jennifer Ferreris](/t5/user/viewprofilepage/user-id/3781454) ! As I understand, you need to change the appearance of Confluence as a whole at any given time.

This kind of modification on Confluence look and feel is not so flexible in the cloud platform. In our server environment, you might be able to personalize and alter the look and feel deeply.

You can take a look into our documentation that exemplifies the differences between our Cloud and Server environments.

Here, take a look:
> * ++**[\[Atlassian Cloud\] Functional Differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html)**++
> * ++**[\[Atlassian Cloud\] Compare Atlassian Cloud vs Server](https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html)**++

Let me know if I understood your request correctly, Jennifer. Hope this helps! Looking forward to your reply.


Tags: cloud

confluence-cloud
Is there a way to archive spaces/sites and have it NOT show up in a search?
Asked by Tammy_Rowan:

We need to clean out old spaces for teams and people that are no longer here. We want to be able to remove them from a search to make it easier to find what we are really looking for.


Answers:
author: Seon Shakespeare
body: Hey [@Tammy_Rowan](/t5/user/viewprofilepage/user-id/3781353)

Welcome to the community!

Sure, you should be able to achieve this by archiving the old spaces

***The effect of archiving a space***

If a space is archived, that space and its contents:

* Won't appear in the Confluence search results unless you select **Search archived spaces**. This option is hidden if there are no archived spaces.
* Won't appear on any dropdown menus, including the Confluence quick navigation, which drops down when you enter text in the search box.
* Won't appear in the general spaces lists in the **Space Directory** , but will instead appear under the **Archived Spaces** list. It will, however, still appear under any categories it was labeled with.
* Won't show up in activity streams when updated.

***How To archive a space in Confluence Cloud:***

1. Click on the space name in the sidebar and choose the cog icon  
   to open the **overview**
2. Choose **Edit space details**
3. Select **Archived** in the **Status** dropdown menu
4. Hit **Save**

Here's a link to the Atlassian guidance for more information: <https://confluence.atlassian.com/confcloud/archive-a-space-724764817.html>

Hope this helps!


Tags: cloud

confluence-cloud
Is there a Heat Map feature where we can see what spaces/pages are being used the most frequently?
Asked by Tammy_Rowan:

We are going to be reorganizing our site and need to see which sites may not have been updated lately but are still being used for reference so that we don't archive sites that are being used.


Answers:
author: Diego
body: Hello [@Tammy_Rowan](/t5/user/viewprofilepage/user-id/3781353) ! Currently, we have no feature that resembles a heatmap for Confluence. However, I believe that the issue at hand could be solved with the usage of some statistics from your Confluence site. According to our documentation for Confluence Cloud, we have advanced statistics available for the Premium offer or we can use applications from our Marketplace.

Here is an excerpt from our documentation:
> *For Confluence Cloud, you also have access to audit logs. For advanced site analytics, along with other administrative benefits, consider our Premium Confluence Cloud offering. Alternatively, for expanded analytics functionality you may also consider browsing our Marketplace for third-party apps.*

Here is the whole page:
> * ++**[\[Atlassian Cloud\] Confluence: Analytics \& Statistics](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-analytics-statistics)**++

If you want to take a peek at our Marketplace, here is the link:
> * ++**[\[Atlassian Marketplace\] Confluence apps](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=analytics)**++

I hope this shines some light your way! Looking forward to your reply.


Tags: cloud

confluence-cloud
Notifications from a page with Page Property Report macro
Asked by Michal Michal:

Is it possible to subscribe for notifications from a page with macro where a Page Property Report macro?

This is what I have:

A parent page with the Page Property Report macro.  
A number of child pages with Page Property macros.   
The child properties are listed in the Page Property Report on the parent page.

This is what I want:

Every time someone adds a child page with properties so that a new line appears on the parent page I want to receive a notification.

Is that possible?

Confluence Server 6.6.12


Answers:
author: Roberta Bortolotti
body: I have the same issue. Is this still a "no"? Does anyone know of a workaround?

Thank you.


author: JP _AC Bielefeld Leader_
body: Hi,

to make it short:

No

There are no changes to the parent page, so there is no notification.

Best

JP


Tags: notification

server
Confluence gadget height not working with Vertical + Horizontal nav groups
Asked by iec989:

I basically have an Horizontal nav group within a Vertical nav group. Within each of the nav items, I've added a Confluence gadget.

The height is however 100px or so.

I've tried adding it within a DIV with 100vh height, but that doesn't do the trick.

A workaround that worked, very dirty, is adding a lot of empty new lines within the nav item (right below the gadget). The gadget then manage to expand the total height that occupy those spaces.

What would be the best approach to solve this corner case?


Answers:
author: iec989
body: I've added a CSS stylesheet at the bottom of the page and controlled the iframes from there - it works!


Tags: confluence-server

server
Has anyone successfully connected to DB2 database using Bobswift SQL for Confluence?
Asked by Gaj Umapathy:

Hi,

I'm trying to connect to a DB2 database from Confluence to allow us to display table informations from the database onto Confluence. However, I'm having some trouble even though I have network connectivity and no firewall blocking. I just want to know if anyone has successfully used bobswift on DB2 and if so what jdbc driver they used.

The error I get is:
> \[jcc\]\[t4\]\[2034\]\[11148\]\[4.26.14\] Execution failed due to a distribution protocol error that caused deallocation of the conversation. A DRDA Data Stream Syntax Error was detected. Reason: 0x3. ERRORCODE=-4499, SQLSTATE=58009
>
> <https://www.ibm.com/support/pages/faq-jdbc-driver-data-stream-syntax-error>

Cheers.

Gaj


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

not with that addon, but we use PocketQuery to connect to a DB2 datasource:

<https://help.livelyapps.com/documentation/display/PQDOC/Datasources>

Best

JP

comments: author: Gaj Umapathy
body: Hi JP,

Thanks for that. I've never tried PocketQuery but will definitely add it to our POC and check it out.

Cheers.

Gaj


author: Gaj Umapathy
body: [@JP _AC Bielefeld Leader_](/t5/user/viewprofilepage/user-id/1135065) can I ask if you use SSL to connect and if you had to do anything special on the Confluence side apart from having the certificate there and mentioning the certificate on the JDBC URL.


author: JP _AC Bielefeld Leader_
body: Hi,

sorry, we don't use SSL on this connection as we have a separate VLAN for these types of access.

Best

JP


Tags: confluence-server

server
How to set up dropdown and checkbox macros to make visible the choices/ticks on the exported PDF too
Asked by Gergo Adam:

Hello,

I have a PDF export issue on Confluence.

When I'm using '**Viewport Form Dropdown** ' and/or '**Viewport Form Checkboxes Group**' macro, and choose an item from the dropdown list or tick a checkbox, my choices are not visible on the exported PDF.

**How could I set up these macros to make visible the choices/ticks on the PDF too?**

**Another problem: restarting the browser clears the choices/ticks on the page. Do you have any advice?**

Thank you in advance.


Answers:
author: Stiltsoft Support
body: Hello [@Gergo Adam](/t5/user/viewprofilepage/user-id/3754277) ,

As a workaround here, I can suggest our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=server&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=how_to_set_up_dropdown) app. You can create dropdowns that are visible in an exported PDF file with its Handy Status.

To boost your productivity even more, you can use its other functions, including Handy Date, Handy Timestamp, Handy Reminder, Handy Tasks, and others.


Tags: checkbox

confluence-server

pdf

select-list

server
When I Display confluence page content only, the avatar image of the poster gets lost
Asked by Christian Forestgreen:

When I Display confluence page content only, the avatar image of the poster gets lost.

I refer to this (already closed) earlier community question:

[https://community.atlassian.com/t5/Answers-Developer-Questions/Display-confluence-page-content-only/qaq-p/494727](https://community.atlassian.com/t5/Answers-Developer-Questions/Display-confluence-page-content-only/qaq-p/494727 "Earlier community question")

The avatar photo of the poster is not displayed then.

Is there a way to solve this?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

you're referring to the avatar icon in the top right corner or to some content of a page? Is this happening with every user?

Any chance for an anonymised screenshot? What error does the browser console (F12) show when trying to load the avatar?

Best

JP


Tags: confluence-server

server
Page approval
Asked by umessh:

Hello ,

Can I assign few people for approvals for a confluence Page

Thank-you


Answers:
author: Parvaneh Zand
body: Hi [@umessh](/t5/user/viewprofilepage/user-id/3748084) ,

There are plugins for page approval, I've tried Comala Approval. you can read about it here:

<https://wiki.comalatech.com/display/CDALS/Applying+Comala+Document+Approval+to+an+Individual+Page>

comments: author: umessh
body: Thankyou dear [@parvaneh](/t5/user/viewprofilepage/user-id/3136786)_Zan , wondering if I can do his without a plugin in place.


author: Parvaneh Zand
body: [@umessh](/t5/user/viewprofilepage/user-id/3748084) I don't think so. Users that have Add Page permission, can save, publish and restrict pages without a pending for approval step!

Approval status, is like having a workflow on confluence, so you need to use third-party apps that provide workflow and review capabilities.


author: James Conway
body: [@Parvaneh Zand](/t5/user/viewprofilepage/user-id/2797120) thank you for recommending Comala Document Approval!

[@umessh](/t5/user/viewprofilepage/user-id/3748084) you can try Comala Document Approval and the other apps in the family - Comala Document Control and Comala Document Management with a free trial from the marketplace, see <https://marketplace.atlassian.com/apps/1219822/comala-document-approval>

Please note that I work at Comalatech and there are other Atlassian apps on the Marketplace that may also suit your requirements

Kind regards

James - Senior Product Manager at Comalatech


Tags: confluence-server

server
Weird font issue using firefox
Asked by Albert Mikaelyan:

I have a very weird issue with any atlassian service (jira, confluence, even here).

I have not seen any other website that is causing such an issue, so I'm not sure if it's some font installed that are causing it, as I can't find any correlation between them.  
The issue also appears to be with the spacing between words, the letters look fine. This has started about 2-3 weeks ago, so I'm using chromium to access it (and there is no such issue).  
Please see how it looks to me:

![Screenshot_20200226_142335.png](https://community.atlassian.com/t5/image/serverpage/image-id/84458i2F00B87A87DEB27C/image-size/large?v=v2&px=999 "Screenshot_20200226_142335.png")


Answers:
author: Albert Mikaelyan
body: I have noticed that removing the Noto Sans font from font-family css fixes the issue.

According to firefox, the selected font was Droid Sans  
I have also checked, and I do not have Noto Sans installed.

So I'm not sure why it showed an incorrect font.

I have installed the Noto Sans fonts, and it fixed the issue for me!


Tags: cloud

confluence-cloud
How to create group for users?
Asked by bee:

hi

according to the documentation, i should see a Group feature on the left navigation menu but i don't see it. Can anyone please point me to the correct path ?

Thanks.

![image.png](/t5/image/serverpage/image-id/84453i1CA5E2F93B7B1799/image-dimensions/400x113?v=v2 "image.png")


Answers:
author: Fadoua
body: [@bee](/t5/user/viewprofilepage/user-id/3720749)

* Click on the icon I annotated in Red:

![Screen Shot 2020-02-26 at 10.56.46 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/84492iEF2FCF9984827320/image-size/large?v=v2&px=999 "Screen Shot 2020-02-26 at 10.56.46 AM.png")

* Select Confluence

![Screen Shot 2020-02-26 at 10.59.47 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/84493iF19ACEF41B69E504/image-size/large?v=v2&px=999 "Screen Shot 2020-02-26 at 10.59.47 AM.png")

* Once you click on Settings -\> User Management -\> Groups

You have to be Confluence Admin.

If you have any additional questions, let me know.

Best

Fadoua


Tags: cloud

confluence-cloud

group
I want to see a Restricted page or space . I am a Admin
Asked by Harshraj pawar:

In My confluence, I want to see a Restricted space. I am a site Admin Also when I try from to login see om Administrator Also I cannot see the data in the restricted page Always he give me an error contact your Administrator


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Harshraj, you must to add yourself in the restricted page.

<br />

As an administrator user, you can do it as per described on ***'View all restricted pages in a space'*** section under [**Page Restrictions**](https://confluence.atlassian.com/doc/page-restrictions-139414.html#PageRestrictions-Viewallrestrictedpagesinaspace) page.

Kind regards

comments: author: Michael Haverbier
body: Hi,

is it true, that you (as space admin) can only see a restricted page by removing all view restrictions to this page?  
So that then you can/must reinstall all view restrictions afterwards (including yourself)!?

Or is it possible to set the view restriction for myself to such a page via the Page Restrictions page you mentioned?


author: Jack Nolddor [Sweet Bananas]
body: You (as space admin) can get a list of restricted paged under Space Administration, then you must add yourself using this feature within the Page Restriction to view the page.  

Regards


Tags: new-to-confluence
Image preview on cards in board view
Asked by mb:

Hallo,

inserted images are not displayed correctly in the preview.  
These are displayed rotated by 90 degrees.  
After opening the pictures, the display is correct again.  
How can I change this?  
Which settings need to be changed?

Thank you very much


Answers:
author: Alex Koxaras _Relational_
body: Hi [@mb](/t5/user/viewprofilepage/user-id/3780283)

More info/screenshots is required to help you with your issue. Most likely, there isn't anything you can do about it, but it would be great if you could provide us with screenshots.


Tags: cloud

confluence-cloud
Macros unable to show up in PDF exported
Asked by jayc:

I have used Info, Tip, Note, and Warning Macros on my Confluence pages.

But when I recently tried to export a Confluence pages with those macros to PDF, the generated PDF does not show those macros correctly by:

The background colors are gone.

The icons are not shown correctly, messed up with the texts.

Here is the Confluence for illustration

![b.PNG](/t5/image/serverpage/image-id/84428i4546D0137F975EC0/image-size/large?v=v2&px=999 "b.PNG")

Here is the PDF generated![a.PNG](/t5/image/serverpage/image-id/84427i9338955B50571182/image-size/large?v=v2&px=999 "a.PNG")


Answers:
author: Vero Rivas
body: Hi [@jayc](/t5/user/viewprofilepage/user-id/3780235)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/conf59/export-content-to-word-pdf-html-and-xml-792498686.html>

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

Cheers
Failed to @mention in Jira Comments
Asked by Suzannah_Ibrahim:

Hi there, anyone has any idea why Im the only one in my org cant @mention a user?   
This is for Jira, comment box.   

Thanks,

Suzannah


Answers:
author: Ollie Guan
body: Hello [@Suzannah_Ibrahim](/t5/user/viewprofilepage/user-id/3770797) ,

The permission to use mentions relies upon four items:

* Permission to the 'Browse Users' permission
* Wiki Style Rendering for the affected field
* Email visibility of users
* The mentioned user does not have Browse Project permission

The main cause is a user not belonging to a group currently granted with 'Browse Users' permission.

<https://confluence.atlassian.com/jirakb/mentions-and-autocomplete-are-not-working-in-jira-cloud-779160727.html>

comments: author: Suzannah_Ibrahim
body: Thank you [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) ! Will get my manager to look into it.


author: Slawek Zurek
body: It works! Thanks Ollie Guan.


Tags: cloud

comment

mention
How to update the page in confluence using API?
Asked by Bhakya:

Hello,

I tried to append the text from jenkins to confluence using API.

Now i need to publish the HTML file details to confluence page through Jenkins Job.

could anyone advise how to pass the text file as input in PUT method.

I don't want to upload the file in the form of attachment in confluence page


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Bhakya](/t5/user/viewprofilepage/user-id/3733194) ,

Will that thread help you? <https://community.atlassian.com/t5/Confluence-Cloud-questions/Not-able-to-update-the-exisiting-confluence-using-Java-Rest-API/qaq-p/1252782>


Tags: cloud

new-to-confluence
Adding new content to existing page
Asked by redline18:

I am trying to use ConfluencePS to append to existing wiki page but the command that I am using overwrites all of the existing content on the page.

$content = ConvertTo-ConfluenceStorageFormat -Content "Hello world"

Set-ConfluencePage -PageID 312607262 -Body $content -Convert


Answers:
author: redline18
body: I figured it out after some time that in order to add content I have to append it to the body property of the page object and send it back using "Set-ConfluencePage -InputObject $page"


Tags: confluence-server

server
I can not creat new page
Asked by ??:

![1.png](/t5/image/serverpage/image-id/84419iDE610FB56C874882/image-size/large?v=v2&px=999 "1.png")


Answers:
author: Ollie Guan
body: Hello [@??](/t5/user/viewprofilepage/user-id/3779891) ,

Some tips for this problem.

<https://confluence.atlassian.com/confkb/editor-fails-to-load-in-confluence-6-x-due-to-could-not-initialize-class-org-xerial-snappy-snappy-error-859462192.html?_ga=2.15034484.390013678.1582610334-1478559027.1570682324>

<https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html?_ga=2.15034484.390013678.1582610334-1478559027.1570682324>

comments: author: ??
body: Thanks?but.....not working


Tags: confluence-server

server