youngmon/atlassian-qna huggingface dataset:
how to find the url of last child[most recently created/updated] of a parent page
Asked by Vadithya Naik:

how can i get the url of a child page dynamically from the parent page  
for example i have created a page  

1. parent-1
   1. child-1
   2. child-2
   3. child-3
2. parent-2
   1. child-a
   2. child-b
   3. child-c

if the url of parent-1 is <https://tld/wiki/spaces/DD/pages/27073979/parent-1>  

then how should i get the the url dynamically the url of child-3 under parent -1  

if in future there is child-4 get's created, i need the url of child-4  
<https://tld/wiki/spaces/DD/pages/70123521/child-3>.


Answers:
author: Aron Gombas _Midori_
body: Using this REST API endpoint you can get the children of a given page, even sorted!

<https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-children/#api-pages-id-children-get>

It seems that the response doesn't contain the URL, but you can call this other API for a set of page IDs to get the link:

<https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-get>


author: Vadithya Naik
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) thanks i wil try this..

comments: author: Vadithya Naik
body: this thing worked with


Tags: cloud

confluence-cloud
Font Size Of Exported PDF
Asked by Alistair Attrill:

Hello,

Does anyone know if the CSS Stylesheets for export to PDF are not working correctly.

I cannot seem to control the size of the text.

I have tried various different ones online but nothing seems to change the size of the exported font in the PDF.

<br />

Thanks in advance


Answers:
author: Rodrigo
body: Hello [@Alistair Attrill](/t5/user/viewprofilepage/user-id/5136741)

This situation could be caused by the latest update to the exporter. Check the links below, where it is said that:
> "In Q2 2023 we released an update to PDF export that renders Confluence pages more accurately. However, this update does not support the customizations described in this page and will fall back to the older method of PDF export that does not render Confluence pages as accurately if these customizations are detected."

* <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>
* <https://jira.atlassian.com/browse/CONFCLOUD-76035>

Hope this helps!  
Rodrigo


author: Kseniia Trushnikova
body: Hi [@Alistair Attrill](/t5/user/viewprofilepage/user-id/5136741),

It works fine for me. Try to add this on the PDF Stylesheets tab:

    body,p,li,td,table,tr,.bodytext,.stepfield { font-size: 14pt; }

Refer to this article [How do I change the font sizes in PDF export?](https://confluence.atlassian.com/confkb/how-do-i-change-the-font-sizes-in-pdf-export-833938097.html)

comments: author: Kseniia Trushnikova
body: [@Alistair Attrill](/t5/user/viewprofilepage/user-id/5136741), sorry, I checked it on my Confluence Data Center instance...

This CSS doesn't work for Confluence Cloud, indeed.


author: Kseniia Trushnikova
body: [@Alistair Attrill](/t5/user/viewprofilepage/user-id/5136741), try to use this:

```
body,p,li,td,table,tr,.bodytext,.stepfield
{ font-size: 8pt !important; }
```

"!important" will enforce the font change.


Tags: cloud

confluence-cloud
Cannot import space because it says it already exists.
Asked by Mike Bell:

I have a space (LIC) which I deleted 30 minutes ago. I exported a zip from from our server to import the space to our cloud environment. I received an error " A space with the key LIC already exists".

I have had no issues doing this for other spaces and I successfully imported the same file to a small, free, test cloud space with no issues. Why is my main site stating that the space exists when I already deleted it?

Thanks,

Mike


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would guess 30 minutes was not long enough for the Cloud to clear up all references to the deleted space. I do see some activities taking different amounts of time to 'stick' in the Cloud versions.

Give it some more time and try again.. sounds like "Have you turned it off and on again" hate that.

comments: author: Mike Bell
body: Thanks for the reply Shawn.

Could this possibly be a new issue with Confluence Cloud? I've done this previously with no issue.

And now... I replicated the issue in my small test environment. I imported the zip, deleted the space, and attempted to reimport the space only to see the same error message.

I hope that this is not a function that was silently removed or is now a bug? I will try again later this afternoon.

Thanks again.


author: Mike Bell
body: Unfortunately, this is still failing. I opened a support ticket. It seems like a new bug.


author: Mont IT
body: For Atlassian Cloud, you want to see the "Purge a space" section:  

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>


Tags: cloud

confluence-cloud
Can you use Labels to populate a graph
Asked by Matt Clarke:

I have a jira filter query. I want to display the data as a graph format. For example;

20 User stories have a label of either "Label A" or "Label B"

I want a graph to display the count of each label in a bar chart or pie chart format. Doe anyone know a Gadget that does this easily on a dashboard?

Thanks


Answers:
author: Stiltsoft support
body: Hi [@Matt Clarke](/t5/user/viewprofilepage/user-id/5332668) ,

If you are talking about Confluence and Jira Issues macro, you may use the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (our company develops this plugin).

Our macros support the dynamic Jira Issues macro, so you'll be able to group it via the [Pivot Table](https://docs.stiltsoft.com/tfac/cloud/how-to-use-pivot-table-macro-42239659.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and visualize the result using the [Chart from Table](https://docs.stiltsoft.com/tfac/cloud/how-to-use-chart-from-table-macro-42239655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro.


author: karim -Atlassway-
body: *** ** * ** ***

*** ** * ** ***

Hi [@Matt Clarke](/t5/user/viewprofilepage/user-id/5332668) ,

Maybe you can use a pie chart gadget for that .

Otherwise , using [Colored Label Manager](https://marketplace.atlassian.com/apps/1232559?tab=overview&hosting=cloud) you can define your labels, cleanup and organize them quickly with bulk powerful functionality . Label reporting will be added in the next release .

![media2 v2.png](https://community.atlassian.com/t5/image/serverpage/image-id/295958i49E947438498E96C/image-size/large?v=v2&px=999 "media2 v2.png")

More functionality that can help you get the job done.

1. Visualize your labels with at-a-glance quickness to save time and avoid mistake - Make your issues more colorful

2. Edit, rename merge and delete duplicate, misspelled or wrong labels without having to go through each issue

Cheers

Karim from Atlassway Team


Tags: cloud

filter

table
Cria??o de forms no Jira
Asked by Lara Sousa:

? poss?vel criar forms no tipo de board Software development-Kanban ou somente em alguns tipos espec?ficos de board?


Answers:
author: Eder Junio Mendes Fonseca
body: N?o sei se entendi bem sua quest?o, mas o acompanhamento de projetos no Jira funciona utilizando Kanban. Quando fala em criar forms, seriam as tarefas dentro do projeto para que sejam exibidas e ordenadas? Se for isso, sim ? poss?vel. Agora se for no sentido de modelar e criar uma estrutura visual que foge do padr?o utilizado, no Jira ? um pouco limitado as op??es nesse sentido.


Tags: cloud

jira-cloud
Add options to a list from a field entry
Asked by philipf:

In Jira cloud would it be possible to have a field update a list field.

<br />

For example

User A comes in and enter a a new company name in field (company name).

That entry is then taken and added to another field which is listing all of the clients.

The goal being someone doesn't need to manually take the entry into the client field and add it to the list options in the custom list field.


Answers:
author: Pavol Go?al
body: Hello,

one way of solving this might be using REST API. [Check this thread](https://community.atlassian.com/t5/Jira-questions/Adding-options-to-custom-Field-Using-API/qaq-p/1979584).

You can create an automation that will get the field value (company name) and push it to the list.


Tags: cloud

jira-cloud
I need to try Jira
Asked by Agust?n Combe:

I want to try tickets


Answers:
author: Trudy Claspill
body: Hello [@Agust?n Combe](/t5/user/viewprofilepage/user-id/5527900)

Welcome to the Atlassian community.

Do you want to set up your own Jira instance, or are you trying to gain access to a Jira instance that already exists and is managed by your employer?

If you want to set up your own Jira instance you can visit <https://atlassian.com> and click the Get Started button.

If you are trying to gain access to an existing instance, you will have to contact the owners of that instance to request access.

If you have never used Jira before you may want to look at the free training that is available at [Atlassian University](https://university.atlassian.com). There is a learning path specifically for people that are new to Jira:

<https://university.atlassian.com/student/path/815443-jira-fundamentals>


Tags: cloud

jira-cloud
I am not able to edit my tickets or add watchers while other people with the same permissions can
Asked by Evan Adler:

I create tickets as part of a Project. Others who do the same thing with the same permissions, can select the text after it has been submitted and edit it. I cannot. Our engineering and security team says this is not a permissions issue.

I am unclear what to do.


Answers:
author: Trudy Claspill
body: Hello [@Evan Adler](/t5/user/viewprofilepage/user-id/5527878)

Welcome to the Atlassian community.

Have you tried using another browser application? A private browser window? Clearing your browser cache?

Since we don't have access to your instance we cannot review the permissions directly. It sounds like you also may not be an administrator and so would not be able to provide use the necessary details for us to help debug if it actually is a permissions issue. Here are some things that should be looked at though.

First, what type of project does this concern? That information can be found on the View All Projects page under the Projects menu.

Next would be to look at how the permissions are allocated for the project. This depends on the project type. Permissions in a Team Managed project include the overall Access setting for the project, the Project Roles to which you are assigned, and the permissions assigned to the role. In Company Managed projects there are Permission Schemes where permissions can be assigned based on Project Roles, User Groups, individuals, and other settings.

The ability to make changes can also be based on Workflow Properties. Properties can be set for issues for each Status to which they can be assigned. Those properties can be used to limit permissions even more than the permissions settings for the project.


Tags: cloud

jira-cloud
Unable to create Scrum board
Asked by Caroline:

Whenever I try to create a Scrum board, I get this error message below. The rest of Jira is working fine, we are currently using simple project boards but want to switch to Scrum with a backlog \& sprint etc. We are on the free plan and I am a user access admin, but not an org admin. How do I fix this? Thanks!

![Screenshot 2024-06-24 at 17.17.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/331477i8CA899A2A9DC1227/image-size/large?v=v2&px=999 "Screenshot 2024-06-24 at 17.17.22.png")


Answers:
author: Trudy Claspill
body: Hello [@Caroline](/t5/user/viewprofilepage/user-id/5527868)

Welcome to the Atlassian community.

It is possible that your site was set up to grant access to only Jira Work Management. That product did not include the ability to create Software projects or Scrum/Kanban boards, which are features of the Jira Software product.

Jira Work Management and Jira Software are being merged into one product that will be called simply Jira. Your environment may not yet have gone through that process and you may still have access only to Jira Work Management.

I believe you will need to work with your Organization Admins to be granted access to the Jira/Jira Software product to complete creation of a Scrum board. I don't think that is something that can be managed by a User Access Admin. I have not had a site where I could work with the new admin roles, though, so I am not 100% sure about that.


Tags: cloud

jira-work-management

jira-work-management-cloud
Why can't I see more data on my reports ?
Asked by Benoit Guyot:

Hello,

I'm using a company managed project in Kanban.

It's been a week that I am using this projet. It was created on June 17th.

I would like to have insights regarding the cycle time of the team. To do so I check the control chart.

However, my issue is that it seems the control chart only takes into account today data. Indeed, on the chart I can't see any data before today :

![Capture d??cran_24-6-2024_172648_thalasso.atlassian.net.jpeg](/t5/image/serverpage/image-id/331464i83FD2519EA5261DD/image-size/large?v=v2&px=999 "Capture d??cran_24-6-2024_172648_thalasso.atlassian.net.jpeg")

I tried checking the cumulative flow diagram instead, and I have kind of the same issue, but this time there is no data before June 21st :

![Capture d??cran_24-6-2024_172752_thalasso.atlassian.net.jpeg](/t5/image/serverpage/image-id/331465i8F2CC3881E0B1F37/image-size/large?v=v2&px=999 "Capture d??cran_24-6-2024_172752_thalasso.atlassian.net.jpeg")

I want to specify that we created and managed ticket from day 1 (June 17th), and that everyday I check, the timerange where there is data on the chart is moving. For instance tomorrow, on the control chart there will be data only on June 25th.  

Anyone has an idea why this is happening and how to solve the issue ? Is this because I am using a free plan ?

Thanks a lot !


Answers:
author: Bill Sheboy
body: Hi [@Benoit Guyot](/t5/user/viewprofilepage/user-id/5527823) -- Welcome to the Atlassian Community!

Have you checked the settings for the report to confirm they include the status values which the issues where in on June 17th?

For example, it does not appear your chart contains the Backlog status, and so those would not display.

Kind regards,  
Bill

comments: author: Benoit Guyot
body: Hi ! thanks a lot for your answer. Yes I have checked this indeed. I don't use the backlog status in my case, I have configured my own statuses and workflow to reflect my organization. And all my statuses are well selected in the report configuration


Tags: cloud

company-managed-projects

control-chart

data

jira-cloud

report
Filter to return all epics and child issues
Asked by DLPGF:

Hi,

I would like to filter by all open Epics or resolved on/after 01-01-2024 along with their child issues. I also want to exclude any issues with don't have a parent (epic).

I got some of it done but I know it's not correct. I'm using scriptrunner.

project = "myproject" and ((issuetype = Epic and statusCategory = Done and resolved \> "2024-01-01") OR (issuetype = Epic and statusCategory != Done) OR issueFunction in issuesInEpics("resolved \> "2024-01-01""))


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@DLPGF](/t5/user/viewprofilepage/user-id/5380791) ,

I don't have access to Scriptrunner right this moment, but I believe this should work.

Simply break it into chunks.

**Find epics:**type = epic and resolved \>= "2024-01-01"

**Find all children of those epics:**issueFunction in issuesInEpics(" type = epic and resolved \>= '2024-01-01' ")

Put it together and we get

```
project = "myproject" and ( ( type = epic and resolved >= "2024-01-01" ) or ( issueFunction in issuesInEpics(? type = epic and resolved >= ?2024-01-01? ?) ) )
```

comments: author: DLPGF
body: Thanks! I updated the filter to:

project = myproject and (issueFunction in issuesInEpics("type = epic and statusCategory NOT IN (Done)") OR (issueFunction in issuesInEpics("type = epic and statusCategory IN (Done) and resolved \>= '2024-01-01'"))) OR ( type = epic and resolved \>= "2024-01-01" ) OR ( type = epic and statusCategory NOT IN (Done))

This will take all child issues with non-complete epics or completed epics after 01-01-2024. It will also pull all the epics (non complete or completed after 01-01-2024)

Does this look correct?


Tags: cloud

jira-cloud

jql

scriptrunner
How to restrict access to issues assigned to a group of users?
Asked by Randy O_Neal:

Hi all,

I'm in the need to restrict access for a group of users to only issues within a given project, and they need to be restricted to only those issues assigned to them. How do I accomplish this?

TIA...

Randy


Answers:
author: Trudy Claspill
body: Hello [@Randy O_Neal](/t5/user/viewprofilepage/user-id/4270808)

What is the type of the project to which they should have access; Team Managed or Company Managed?

Do you have projects of both types (Team Managed and Company Managed) in your Jira instance?

The first step is setting up the project access/permissions for all projects so that the user group has access to only the specified project. That may require changing the access/permission on other projects to ensure the user group cannot access those other projects.

The second step would be to set up Issue Security in the target project to limit the issues the members of the user group can access. Issue Security configuration is different between Team Managed and Company Managed projects:

Company Managed: <https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/>

Team Managed:

<https://community.atlassian.com/t5/Jira-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115>

<https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/#Setupissuetypesinnextgenprojects-restrictIssueTypesRestrictaccesstoanissuetypeinyourteam-managedsoftwareproject>

comments: author: Randy O_Neal
body: Thanks, [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) , for the reply... I forgot I needed to provide that additional tidbit of information. We're talking about a Company Managed project, and no, we do not currently have any Team Managed projects.  

I currently have the contractors assigned to a user group, an that user group only has access to our primary project. That may suffice for now; thank you for the details!


Tags: cloud

jira-cloud
Grant Permission to add email
Asked by Daniel In:

I'm looking to add an Outlook email to my Jira project, but I need certain access to do so. What specific "title" of permission so I need to add an email account? Here's the message for reference:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/331462iA50EE6F255C7D5D0/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Daniel In](/t5/user/viewprofilepage/user-id/5513934) ,

The permissions required here relate to Microsoft Outlook. To enable the integration between Outlook and Jira, you will need someone with administration privileges for Outlook to grant the required permissions.

comments: author: Daniel In
body: Thank you I figured that was the case after doing some more research. Thank you for clarification.


Tags: cloud

jira-cloud
How to assign a value to a UserPicker without knowing the id
Asked by Damien F:

From a manual automation, I have a list type field with the first name and surname of the users (as it doesn't seem possible to use a UserPicker here). This values my smartvalue {{userInputs.test}}.

So I want to use this smartvalue to update a UserPicker field.

Thanks for any assistance.


Answers:
author: Trudy Claspill
body: Hello [@Damien F](/t5/user/viewprofilepage/user-id/5448074)

Welcome to the Atlassian community.

You could have the person triggering the rule set a User Picker field in the issue directly and then trigger the rule manually, or have the rule triggered automatically by the change in that User Picker field, and have the rule use that user picker field as needed.

You could create a Lookup Table within your Automation to match the manual trigger inputs to actual account IDs.

<https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-lookup-table>

Another alternative is using a Send Web Request action to call the REST API to find the account ID associated with the user selected when the rule is triggered.

<https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Send-web-request>

comments: author: Damien F
body: OK, thank you, I was hoping for a more automatic solution than the table, but I'm going to go with this solution.


Tags: cloud

jira-cloud
Not able to access the board
Asked by Sukhjit Singh:

I am trying to access my board, but it says

Page unavailable {#toc-hId--354289261}
--------------------------------------

Your Atlassian Cloud site is currently unavailable.  

Please check [Atlassian Status](https://status.atlassian.com/) for known problems.  
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.


Answers:
author: Trudy Claspill
body: Hello [@Sukhjit Singh](/t5/user/viewprofilepage/user-id/5527804)

Welcome to the Atlassian community.

Are you sure you have the correct URL?

Are you able to access other projects/boards on the same Jira instance?

When was the last time you were able to access anything in that Jira instance?

When did you create this Jira instance?


Tags: cloud

jira-cloud
Unable to find billing information
Asked by Sehreen Jafry:

I have updated my card information but Atlassian seems to keep billing my previous card information. when I go to the Billing console, next to my new card, I see '0 subscriptions'. Even though I have active subscriptions for jira, confluence and those are being charged to my previous card. Is there another hidden area, where my old card information would be added and it continues to bill my previous card.


Answers:
author: Trudy Claspill
body: Hello [@Sehreen Jafry](/t5/user/viewprofilepage/user-id/4708332)

Are you using the "Original" or "Improved" billing experience?

<https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/>

If the documentation doesn't provide sufficient guidance, you can reach out directly to Atlassian concerning billing issues here:

<https://www.atlassian.com/company/contact/purchasing-licensing#/>


Tags: billing

cloud

jira-cloud
Failed to retrieve project data
Asked by Eduardo de Sousa Barbosa:

Hello,

I'm getting this message from my Jira project and I don't know why.

I can't access the project settings, it says that an error occurred and also the port for opening tickets stopped working. But, I can only access open calls from my account.

<https://ibb.co/pzB7XG9>

<https://ibb.co/VTDS9vZ>


Answers:
author: Rudy Holtkamp
body: Hi [@Eduardo de Sousa Barbosa](/t5/user/viewprofilepage/user-id/5527761) and welcome to the community,

It looks like you don't have access to the project (anymore), you are probably missing the browse project permission. Maybe somebody deleted you from the project or the permission scheme changed (which excluded you).

So you better get in touch with the project admin or the Jira admin.

comments: author: Eduardo de Sousa Barbosa
body: Hi [@Rudy Holtkamp](/t5/user/viewprofilepage/user-id/636802)  

I'm the project administrator, there's no way I can't have access, I'm the one who created the project.


Tags: cloud

jira-cloud