youngmon/atlassian-qna huggingface dataset:
How do I change default space home?
Asked by Irfan Junaid:

Hello! I would like to change the home of the space that got created when setting up the account initially. But there are no options like deleting or editing.

I am unable to access this URL: [https://projects.atlassian.net/wiki/spaces/editspace.action?key=PROJECTS](https://zencodeprojects.atlassian.net/wiki/spaces/editspace.action?key=PROJECTS)

Getting:

```
This is a restricted page
If you think you should have access, try asking the person who sent you here for help
```

The other spaces are working fine. Could someone please help?


Answers:
author: Nic Brough -Adaptavist-
body: It looks like you do not have space admin for that space, you'll need one of the existing admins (or a full confluence admin) to let you into it.

Once you have admin over that space, you will be able to use "space settings -\> Overview -\> Edit space details -\> Home page" to change it.

comments: author: Irfan Junaid
body: Hey [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thanks for the tip. Unfortunately I have trouble finding the above options or missing it here.

These are administrators I see for confluence,
> Administrators: Confluence Analytics (System), Former user, Chat Notifications

Please advise.


author: Nic Brough -Adaptavist-
body: That looks like your only admin has left your organisation and hence been removed from the user directory.

You will need to get in touch with the people who run your user directory system and get someone nominated as the new admin (I'd recommend you have three people with admin access)


author: Ollie Guan
body: Hello [@Irfan Junaid](/t5/user/viewprofilepage/user-id/3006617) ,

It looks like your site administrator has set a default login home page for you, but you don't have access to this page.

I think you can contact the site administrator to solve this problem.

![TIM??20191104175647.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/71501iE307B936AF194D9A/image-size/large?v=v2&px=999 "TIM??20191104175647.jpg")

comments: author: Irfan Junaid
body: Hey Ollie! I am able to set the Site Homepage. But my problem is about setting the Home for spaces. When signing up for confluence, it created an initial space. But I am not able to change few aspects or deleting it.

```
If you think you should have access, try asking the person who sent you here for help
Upgrade for admin key

Site admins with Premium can use admin key to get temporary access to restricted pages, so they can troubleshoot and fix problems fast.
```

I am in free plan BTW...


author: Ollie Guan
body: Hi [@Irfan Junaid](/t5/user/viewprofilepage/user-id/3006617) ,

Please refer to Nic's suggestion.


Tags: cloud

confluence-cloud

space
Words are cut off when doing pdf export
Asked by ???:

In the figure below, the first part of the text is not displayed in pdf.  
I'm trying to export several pages at once and it seems that only pdf is supported.

So what I want to ask is:

1) How do I get all the text well?

2) Can I use a plugin to export all pdf at once?

Thanks.

\[ Confluence Page \]

![original.png](/t5/image/serverpage/image-id/71487iF26305125C41C107/image-size/large?v=v2&px=999 "original.png")

\[ PDF \]![pdf.png](/t5/image/serverpage/image-id/71488i892576D7FA033807/image-size/large?v=v2&px=999 "pdf.png")


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@???](/t5/user/viewprofilepage/user-id/3214678) ,

If you're looking to combine some existing pages together into one page you could use the [include page macro](https://www.google.com.au/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CCwQFjAA&url=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FDOC%2FInclude%2BPage%2BMacro&ei=e5__UdSVKOeXiAfZ6IHYBQ&usg=AFQjCNHo2UuVASxHp4uDZE91p7nL0UiSXQ&sig2=WbhELnXvqJC1YJJ5GX2aSw&bvm=bv.50165853,d.aGc "include page macro") or the [excerpt include macro](https://confluence.atlassian.com/display/DOC/Excerpt+Include+Macro "excerpt include macro") to embed the entire content of one page and then try PDF export of the page.

with respect to missing text in the PDF export, looks like the font used to create the PDF may not support that language.

Reference Community link -

<https://community.atlassian.com/t5/Answers-Developer-Questions/Missing-characters-when-exporting-to-PDF/qaq-p/473691>

Thanks,

Kiran.

comments: author: ???
body: [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618)   

Thank you for your help. I will do that :)


author: ???
body: [@Kiran Panduga {Appfire}](/t5/user/viewprofilepage/user-id/645618)

Currently I want to export 100 pages at once, I can only do it in pdf, but some texts are not displayed.

So I'm trying to use the pdf plugin that doesn't break fonts. However, if I use that plugin, I should need to export 100 pages one by one. (It is time consuming)

So, I want to export 100 pages at once by using that plugin.

Is it possible with the plugin(include page macro or excerpt include macro) you told me?But I think it's a different function so it's different from what I want.

Are there any plugins?


author: Kiran Panduga {Appfire}
body: Hi [@???](/t5/user/viewprofilepage/user-id/3214678) ,

In that case, include page macro or excerpt include macro will not be helpful.

I would suggest to go with the Space PDF export and select those 100 pages which you want to export into PDF.

Before that, to address the missing text in the PDF export, change the font in one of the page and try exporting the page in PDF. If that works, then you will have to follow the same on other pages too.

Thanks,

Kiran.


Tags: cloud

confluence-cloud
Confluence Child page not inheriting view permissions
Asked by Rosa M Fossi:

Hi Community,

I have a Parent page "External Communications" with a couple of groups. I've added a new group called "atx-customers" to it with "View" permissions. I thought the permissions would trickle down to the Child pages, but that's not the case.

Am I doing something incorrectly? I cannot image that I have to click the 79 children and grandchildren and add "atx-customers" to each page's permissions!!


Answers:
author: Rosa M Fossi
body: /


author: Kiran Panduga {Appfire}
body: Hi [@Rosa M Fossi](/t5/user/viewprofilepage/user-id/153802) ,

**View restrictions are inherited** , which means a restriction applied to one page will cascade down to any child pages. **Edit restrictions are not inherited**, which means pages need to be restricted individually.

* If you restrict **viewing** to a person or group, only they will be able to see that page and all its child pages (unless there are further restrictions on the child pages).
* If you restrict **editing** to a person or group, they'll be able to see and edit that page, plus see its child pages.
* Parent pages (higher up in the page hierarchy) can have their own view restrictions that may prevent people from viewing your page.

For additional information, please review the Atlassian KB article.

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>

Thanks,

Kiran

comments: author: Rosa M Fossi
body: Hi Kiran,

I understand that Edit restrictions aren't inherited. I'm not applying Edit Restrictions. Just View. But the users in that group STILL cannot see the children pages. I tested and manually added their group to a child page, and they could immediately see it... Why isn't it trickling down? When I check the page, it even says that it has "inherited permissions" and hovering over the "inherited permissions" hyperlink shows the group :\|


Tags: cloud

confluence-cloud

inherit

permission
Version control for Word document I attach in confluence?
Asked by Nivedita:

Would like to attach a word document in confluence , that will be frequently modified and reuploaded.

Will I be able to get the previous versions of the word document attached, if it is modified and reuploaded?


Answers:
author: Ste Wright
body: Hi [@Nivedita](/t5/user/viewprofilepage/user-id/3508205)

If you're using the Attachments Macro, there's an option you can tick for "Include old attachment versions"

If you download, edit and re-upload (attaching it to the same page without changing the filename), Confluence can maintain version history for your document.

Ste


author: Nils Bier _K15t_
body: Hi [@Nivedita](/t5/user/viewprofilepage/user-id/3508205)

Do you still need the Word file, or would it also be an option to move the content that you're currently managing in Word to a Confluence page, and then track the changes using the page revision functionality in Confluence?

Cheers,  
Nils

comments: author: Nivedita
body: Thanks Nils. Solved it with [Stephen Wright](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1166470) 's solution


Tags: version

cloud
Plugin Error after updating SDK to 8.0.16
Asked by C__Wittenberg:

Hey there!

After updating to the most recent confluence SDK via atlas-update, I get the following error starting the server:

```
com.atlassian.plugin.module.ModuleClassNotFoundException: Couldn't load the class 'de.xyz.xyz.admin.AdminServlet'. This could mean that you misspelled the name of the class (double check) or that you're using a class in your plugin that you haven't provided bundle instructions for. See https://developer.atlassian.com/x/mQAN for more details on how to fix this.
```

Any hints on how to solve this?

I have registered the servlet in the plugin-xml as I was supposed to:

```
<servlet key="admin-servlet" class="de.xyz.xyz.admin.AdminServlet">
 <url-pattern>/xyz/admin</url-pattern>
</servlet>?
```


Answers:
author: Sven Schatter _Lively Apps_
body: You should probably repost your question on <https://community.developer.atlassian.com/> and also use the search function there. There have been similar threads about [ModuleClassNotFoundException](https://community.developer.atlassian.com/search?q=ModuleClassNotFoundException) and [SDK update](https://community.developer.atlassian.com/search?q=SDK%20update).

comments: author: C__Wittenberg
body: Ok, I'll do. Thanks for the heads up!


Tags: confluence-server

sdk

server
How to sort by "Customer Requested Due Date"
Asked by Noam Guttman:

Hi,

I'm looking to write a short JQL query which will sort the JIRA tickets according to their "**Customer Requested Due Date**".

Currently it's sorted by the updated date: "++project = PLATNEWPG AND issuetype = "New Feature" AND Labels = AX and status = new order by updateddate++"

Best,

-Noam


Answers:
author: Stephen Crandell
body: [@Noam Guttman](/t5/user/viewprofilepage/user-id/3621494) is this for Jira Service Desk? Is the customer requested due date a custom field you created?   

You may want to try using the due date field.

comments: author: Noam Guttman
body: [@Stephen Crandell](/t5/user/viewprofilepage/user-id/2832840) It's for a confluence table with a JQL query for filtering JIRA tickets.

It is a customized field.


author: Stephen Crandell
body: you Should be able to reference it just the same as you do in Jira. I would try the following in Jira and if it looks correct, then save it as a filter and reference that filter in the Confluence macro or copy/paste the actual filter query into the macro.   

project=PLANTEWPG and issuetype="New Feature" and labels=AX and status=new ORDER BY "Customer Requested Due Date"


author: Noam Guttman
body: [@Stephen Crandell](/t5/user/viewprofilepage/user-id/2832840)

It works, thanks!


author: Stephen Crandell
body: [@Noam Guttman](/t5/user/viewprofilepage/user-id/3621494) @No problem. Glad I could help. If it worked please accept the answer


Tags: questions-for-confluence
backup proxy timeout msg
Asked by Thomas Burke:

I am trying to perform a migration confluence 6.9.0 ubuntu 18.02 reverse proxy apache2 postgresql 10 to identical server.

following

<https://confluence.atlassian.com/conf69/manually-backing-up-the-site-950285456.html>

keep getting proxy timeout, so per doc, tried...

http://localhost:8090/confluence/admin/backup.action

which does not exist in confluence is the page returned.

so i try to increase timeout on apache2 by adding belwo to `/etc/apache2/apache2.conf.`

    Include /etc/apache2/httpd.conf?

then make a httpd.conf and add

```
Timeout 2400ProxyTimeout 2400ProxyBadHeader Ignore
```

I am not getting passed the ability for confluence to make a manual backup. Any sound advice appreciated.


Answers:
author: Thomas Burke
body: nevermind , that worked , it just took lounger , suppose my patience with confluence grows thin ;-)

comments: author: Daniel Alonso
body: [@Thomas Burke](/t5/user/viewprofilepage/user-id/1377122) do you know if there's something similar for the restoration process? and why if I don't have Confluence with Apache? Thanks!


Tags: confluence-server

server
How can i delete or rename a space?
Asked by Andreas Sachs:

Hello,

i use the free version of confluence in the cloud.

During setup i was ask to create a space. I entered "Testbereich". Two spaces where automatically created.

Name: Testbereich, key: testbereic

Name: Testbereich, key: testbereic1

How can i delete or rename one of them?

I also added more spaces afterwards. For these spaces i found the place where i can edit or delete them. But the buttons are not present for the spaces added during "setup".

![image.png](/t5/image/serverpage/image-id/71451i689800561728CC82/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/71452iF9DA81CEE5594164/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Andreas Sachs](/t5/user/viewprofilepage/user-id/394628) ,

In Cloud free, there is open bug with Atlassian to delete some spaces in confluence.Below is bug for your reference and your space **Name: Testbereich, key: testbereic1** seems to be affected by this bug.

<https://jira.atlassian.com/browse/CONFCLOUD-68319>

Also with respect to your other space **Name: Testbereich, key: testbereic** you can delete the space with following steps and you need to be space admin to delete the space.

To delete a space: *Go to space and choose Space Tools \> Overview from the bottom of the sidebar \> Choose Delete Space \> Choose OK.*

*![delete space.png](https://community.atlassian.com/t5/image/serverpage/image-id/71457i5D4E45B43AC9230C/image-size/large?v=v2&px=999 "delete space.png")*

Thanks,

Avinash

comments: author: Andreas Sachs
body: Thank's for the reference to the existing bug report. It's the same problem.

Furthermore two spaces with identical name where created during "setup". I'm not the admin of these spaces. That means that i cannot rename one of them and i cannot distinguish them if the key is not displayed.


author: Avinash Bhagawati _Appfire_
body: Yes [@Andreas Sachs](/t5/user/viewprofilepage/user-id/394628) , you can distinguish with only space key and you require space admin access to edit space name.


author: Ste Wright
body: Hi [@Andreas Sachs](/t5/user/viewprofilepage/user-id/394628)

As you're not the "Space Admin" you can't edit the name or delete the space. I tried it and couldn't locate an option to change the Space Admin or access based on the free space (which has restricted options to change permissions).

I've asked someone else more in the know - will let you know what they come back with :)

Ste


Tags: cloud

confluence-cloud
How can an admin see all pages and posts regardless of restrictions/permissions
Asked by Vishwanath T R:

For confluence cloud how can an administrator see all pages in the deployment, regardless of whether there are page restrictions? Confluence server seems to have a confluence-administrators group for this (<https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html>). Does the cloud version behave similarly?


Answers:
author: Stephen Crandell
body: Yes, cloud version has a confluence-admin group. See this for global permission overview: <https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html#GlobalPermissionsOverview-Confluencesitepermissions>

comments: author: Vishwanath T R
body: Thanks Stephen! But can a person who is a "Confluence Administrator" see all the site's pages, irrespective of space permissions and restrictions?

It says so clearly for the Confluence Server edition (<https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html>) but wanted to check if the same applies for Cloud?  

Thanks in advance


author: Stephen Crandell
body: Yes, the same applies to Cloud version.


author: Vishwanath T R
body: I actually confirmed via a support ticket with Atlassian that the Cloud version does not allow the Administrator to bypass the space permissions/page restrictions.


Tags: cloud

confluence-cloud
Setup URL to point to cloud-based Confluence
Asked by Keith Whittingham:

Can I set about a URL: e.g. asdf.com to point at my hosted wiki, e.g. <https://qwerty.atlassian.net> ?


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Keith Whittingham](/t5/user/viewprofilepage/user-id/602071) ,

Currently you cannot use custom domains for Atlassian cloud products and already open feature request with Atlassian.

<https://jira.atlassian.com/browse/CLOUD-6999>

Please add yourself to watcher and vote to get further on above feature request.

Thanks,

Avinash


Tags: cloud

confluence-cloud
JavaScript in HTML Macro to move page location within space
Asked by Stefan Mueller:

can I create a script within the HTML Macro to move a page to another place in the space page tree?

Background: We use the free [Smart Questions and Answers](https://marketplace.atlassian.com/apps/1217690/smart-questions-and-answers) app for FAQ section. It creates a new page per question.  
In addition, there is a Wiki Page with children pages per wiki article.  
In order to avoid bloating the Children Page based TOC, the page with the app is placed at the same level as the Wikie Page and inserted via the [Page Include Macro](https://confluence.atlassian.com/doc/include-page-macro-139514.html). When I create a question via the Wiki PAge it makes the new page for the question a children page of the Wiki Page, not the FAQ page.

Currently, we need to move the page manually, how to do that using JavaScript?


Answers:
author: Stefan Mueller
body: maybe [Creating a page within a Confluence Space's Page Tree structure with ajax/jquery](https://community.atlassian.com/t5/Confluence-questions/Creating-a-page-within-a-Confluence-Space-s-Page-Tree-structure/qaq-p/778849#U1218075) does help to find a solution combining it with:

* [Can I create macros within an HTML macro?](https://community.atlassian.com/t5/Confluence-questions/Can-I-create-macros-within-an-HTML-macro/qaq-p/717910)
* [Jira rest api for HTML macro](https://community.atlassian.com/t5/Jira-questions/Jira-rest-api-for-HTML-macro/qaq-p/161574)
* [How use HTML macro through curl](https://community.atlassian.com/t5/Confluence-questions/How-use-HTML-macro-through-curl/qaq-p/762405)
* [How to create a page with a table using REST API?](https://community.atlassian.com/t5/Confluence-questions/How-to-create-a-page-with-a-table-using-REST-API/qaq-p/425879)
* [Which HTML tags are valid to PUT using Confluence API?](https://community.atlassian.com/t5/Answers-Developer-Questions/Which-HTML-tags-are-valid-to-PUT-using-Confluence-API/qaq-p/464921) --\> [Confluence Storage Format](https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html)
* [Can I insert the History macro through REST API call?](https://community.atlassian.com/t5/Confluence-questions/Can-I-insert-the-History-macro-through-REST-API-call/qaq-p/1038703#U1218267)
* [Using Confluence REST API to post generated html table (PHP) without getting http 400 status code?](https://stackoverflow.com/questions/30907337/using-confluence-rest-api-to-post-generated-html-table-php-without-getting-htt) ( --\> [Wiki Markup](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html))
* [How to generate Confluence page based on tabular data](https://stackoverflow.com/questions/31449801/how-to-generate-confluence-page-based-on-tabular-data)

Anyone there who can asses this and tell whether that could be done?


Tags: confluence-server

html

javascript

macro

server
How to write a user manual for a website ?
Asked by muhammad.arslan:

We are developing a web-based software product. We need to share a user manual with the client Since I do not find any template for the user manual sample on the confluence. Can anyone help me to write a user manual for my client?


Answers:
author: Ste Wright
body: Hi [@muhammad.arslan](/t5/user/viewprofilepage/user-id/3621249)

There are some great documents on using Knowledge Bases and how you can utilise them effectively in Confluence. See the below links:

* [Use Confluence as a Knowledge Base](https://confluence.atlassian.com/confcloud/use-confluence-as-a-knowledge-base-724765471.html)
* [5 Tips for Building a Powerful Knowledge Base](https://www.atlassian.com/blog/archives/5_tips_for_building_a_knowledge_base_with_confluence)
* [What's a Knowledge Base and why do you need it?](https://www.atlassian.com/it-unplugged/knowledge-management/what-is-a-knowledge-base)
* [Using Confluence for Documentation and Knowledge Bases](https://training.atlassian.com/elearning/documentation-and-knowledge-bases) - *this is an Atlassian University course*

Ste

comments: author: muhammad.arslan
body: thank you [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) let me check it.


author: Stephen Crandell
body: One option is to create a Knowledge Base, give access to the client, use it as your user manual. You can also print out the whole space from space settings -\> Content Tools

comments: author: muhammad.arslan
body: thank you [@Stephen Crandell](/t5/user/viewprofilepage/user-id/2832840) let me cheeck it.


author: Allan Jorge
body: Hmm, I think that such cases should be handled directly by developers, because this is a very important component of the entire product. Last semester, I was assigned a project with a classmate, during which I had to write a user manual. Since we were quite lazy, we asked a friend to do it for us, but the work was not of high quality and we had to redo it. We were lucky, as we found [a convenient service](https://www.docsie.io/try_docsie/ga/create_user_manual/) that helped us write a user manual. In the end, because of our laziness, we did not meet the deadline, but the teacher was happy with our work. So I advise you to do everything, because the main quality! Good luck!


Tags: confluence-cloud

questions-for-confluence

user-management

user-manual
Timing out when trying to backup Confluence - even by going directly to Tomcat
Asked by neil madaczky:

Hello,

Automatic backups aren't working, and I am trying to "manually" back up Confluence via the UI; I even went directly to Tomcat as suggested, complete with updating the timeout values to 120000 eventually I get the error page "This page isn't working \* didn't send any data. \| ERR_EMPTY_RESPONSE"

I either 504 gateway timeout if I go to the Apache front end URL or "Proxy Error"


Answers:
author: Shannon S
body: Hello Neil,

Welcome to Atlassian Community. It's nice to have you!

The most common reason for backup to fail over the web UI is proxy timeout. Proxy timeout kills the connection because it causes Confluence to appear to not respond.

Another reason it can fail is the size of the Confluence site. Native XML backup is not very reliable for large instances (thousands of pages and spaces).

You can check the [Confluence Server log](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) (atlassian-confluence.log). The log will tell you if backups ran or if they failed for any specific reason. If you're not finding any failures then perhaps the job hadn't failed, and continued to run in the background over a long period of time. I would then recommend having a look at your backup directory after the automatic backup attempted to run. At times, a backup was initiated and that will be found in your backup directory. See [Configuring Backups](https://confluence.atlassian.com/doc/configuring-backups-138348.html) if you're not sure where to find your backup directory.

I hope that helps, but let me know if you have any questions.

Regards,

Shannon


Tags: confluence-server

server