Error CONFLUENCE no permite crear ni editar paginas si se tiene activa la " Edicion colaborativa"
Asked by Milena Gonzalez:

Hola a todos!

Quisiera saber como se puede solucionar el siguiente error

![error confluence.PNG](/t5/image/serverpage/image-id/16771iD0CAB6D2F4FE62C8/image-dimensions/854x348?v=v2 "error confluence.PNG")

Adicional a lo anterior me aparece el siguiente error en los log, no se si este sea el causante de que esta funcionalidad de confluence no funcione cuando este activa la edici?n colaborativa .

Esto sucedio posterior a una actualizacion de la version 5.7 a la reciente version 6.3 .

LOG:

2018-03-09 08:38:26,251 ERROR \[http-nio-8090-exec-7\] \[6.80\].\[/confluence\].\[noop\]\] log Servlet.service() for servlet \[noop\] in context with path \[/confluence\] threw exception  
java.lang.RuntimeException: org.apache.catalina.connector.ClientAbortException: java.io.IOException: An established connection was aborted by the software in your host machine  
at com.atlassian.plugin.cache.filecache.impl.StreamsCache.streamFromFile(StreamsCache.java:140)  
at com.atlassian.plugin.cache.filecache.impl.OneStreamCache.stream(OneStreamCache.java:65)  
at com.atlassian.plugin.cache.filecache.impl.FileCacheImpl.cache(FileCacheImpl.java:100)  
at com.atlassian.plugin.webresource.impl.http.Controller.sendCachedInProduction(Controller.java:355)  
at com.atlassian.plugin.webresource.impl.http.Controller.sendCached(Controller.java:305)  
at com.atlassian.plugin.webresource.impl.http.Controller.serveResources(Controller.java:234)  
at com.atlassian.plugin.webresource.impl.http.Controller.serveBatch(Controller.java:111)  
at com.atlassian.plugin.webresource.impl.http.Router$5.apply(Router.java:92)  
at com.atlassian.plugin.webresource.impl.http.Router$5.apply(Router.java:83)  
at com.atlassian.plugin.webresource.impl.support.http.BaseRouter.callHandler(BaseRouter.java:197)  
at com.atlassian.plugin.webresource.impl.support.http.BaseRouter.dispatch(BaseRouter.java:163)  
at com.atlassian.plugin.webresource.servlet.PluginResourceDownload.serveFile(PluginResourceDownload.java:65)  
at com.atlassian.plugin.servlet.AbstractFileServerServlet.doGet(AbstractFileServerServlet.java:28)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)


Answers:
author: Vickey Palzor Lepcha
body: 3) Incrementar

CATALINA_OPTS="-Xms1024m -Xmx2048m -XX:+UseG1GC ${CATALINA_OPTS}"

comments: author: Milena Gonzalez
body: Hi,

<br />

I inform you that you can solve the problem, finding that the configuration contained in the file confluence.cfg.xml, by default, has enabled the synchronization of the proxy server, in this case as you do not have a proxy configuration (since the server is not published) is not necessary to have it active, so as a solution the synchrony.proxy.enabled property is left in the .xml file to false.


author: Vickey Palzor Lepcha
body: 2) en Confluence-Installation-Directory/bin , encontrar setenv.sh


author: Vickey Palzor Lepcha
body: 1) ?Cu?l es la memoria del servidor?


author: Milena Gonzalez
body: Hola Vickey,

Informo que logre la solucion al problema, encontrando que la configuraci?n que trae el archivo **confluence.cfg.xml ,** por defecto tiene habilitada la sincronizaci?n del servidor proxy, en este caso como no se tiene una configuraci?n de proxy (ya que el servidor no esta publicado) no es necesario tenerla activa, por lo cual como soluci?n se deja en el archivo .xml la propiedad synchrony.proxy.enabled a **false.**

Gracias.


author: Milena Gonzalez
body: Hi Vickey,

Reported the memory validation that the instance has at the moment:

![JVM confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/16903i24C9ADA6FEECD73C/image-size/large?v=v2&px=999 "JVM confluence.PNG")

Milena G


author: Milena Gonzalez
body: Hola Vickey,

Como comente anteriormente, el error se soluciona posterior a la desactivacion de la "edicion colaborativa" , pero quisiera saber si hay alguna solucion para poder utilizar esta opcion en confluence? es decir para dejarla activada.

Cordialmente

Milena Gonzalez

comments: author: Vickey Palzor Lepcha
body: Hola Milena,

Perdon - mi espanol malo jaja.

Con edicion colaborativa , m?s consumo de memoria, aumenta la memoria


author: Milena Gonzalez
body: Hi

The problem is that when activating the collaborative edition I get the error and it does not allow to create pages. Is there another way in which it is possible to activate the collaborative edition without affecting affects the instance?

Milena G


author: Vickey Palzor Lepcha
body: Hello Milena,

Can you tell me the details of your Confluence Java Virtual Memory ? JVM

and your Syncrony Memory allocation.


author: Vickey Palzor Lepcha
body: [@Milena Gonzalez](/t5/user/viewprofilepage/user-id/1180616) Todo Bien ? :p


author: Vickey Palzor Lepcha
body: ![1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/16775i431A8A62B0750C47/image-size/large?v=v2&px=999 "1.JPG")![2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/16776i344BCBD2920E689C/image-size/large?v=v2&px=999 "2.JPG")


author: Vickey Palzor Lepcha
body: What version of Confluence are you running now ?

comments: author: Milena Gonzalez
body: Hi Vickey,

This happened after an update from version 5.7 to the recent version **6.6.3.**

Milena G


author: Vickey Palzor Lepcha
body: Milena - May be the new *Synchrony Process* in your Confluence is using large memory.

Can you stop Synchrony in your Confluence and try again ? :-)