youngmon/atlassian-qna huggingface dataset:
How do I automate creation of status reports?
Asked by Raj Patel:

I have report templates that I would like to be generated each week with change in dates?


Answers:
author: Raj Patel
body: Hi [@Raj Patel](/t5/user/viewprofilepage/user-id/1208210),

To confirm, you would like a new report automatically created each week with new dates added to the page? Is there any automation for the content that should be added to the reports?

Thanks

comments: author: Raj Patel
body: correct, in other words, every monday, I want a new summary page created with empty status pages of every departments and you can imagine this can be extended in many ways and levels.

e.g

Engineering Updates - Week 01/30/2019

* Team 1 Updates - Week 01/30/2019

* Team 2 Updates - Week 01/30/2019
* Team 3 Updates - Week 01/30/2019
* Team 4 Updates - Week 01/30/2019
* ..


Tags: cloud

confluence-cloud
Error while generating placeholder. Is the server available?
Asked by L-IT Group Organization admin:

I don't find any good information about this problem. The pictures upload is working fine. But if I like upload any other file I got this error.

Can anyone help me?


Answers:
author: Shannon S
body: Hello,

I believe you might have run into this bug:

* [CONFSERVER-55321](https://jira.atlassian.com/browse/CONFSERVER-55321) *Adding attachments to Confluence pages fails and 'Error while generating placeholder. Is the server available?' message is displayed*

The cause of this issue is generally that your server is missing a font. If you look at your Confluence server logs, it should tell you the font that is missing and needs to be installed.

It may also be due to an incorrect reverse proxy configuration. If you can replicate the issue outside of your proxy, then you may want to have a look at [Securing your Atlassian applications with Apache using SSL](https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html?_ga=2.255852104.159214347.1547449111-1735250289.1546433624#SecuringyourAtlassianapplicationswithApacheusingSSL-PartA.ConfiguretheAtlassianapplications).

Regards,

Shannon

comments: author: L-IT Group Organization admin
body: Dear Shannon,

Thanks your answer!

I Can't find any font problem under logs, just this:

"Unnecessary error produced when one saves Office Connector config via the admin panel!"

We use confluence only our local network, so I think so we don't need any proxy configuration.

We use Jira and Confluence on macOS 10.12.6.

Have you any other idea for our problem?

Thank You very much!

Best,

Laci


author: Shannon S
body: Laci,

You saw the words "Unnecessary error produced when one saves Office Connector config via the admin panel!" in your log file, or are you saying that you saw the error message from the bug ticket below?

* [CONFSERVER-21953](https://jira.atlassian.com/browse/CONFSERVER-21953) *Unnecessary error produced when one saves Office Connector config via the admin panel*

The error mentioned there is this:

```
2011-03-10 09:26:36,305 ERROR [http-8080-1] [com.benryan.components.DefaultOcSettingsManager] <init> No directory specified in the properties file. -- referer: http://paulaner:8080/admin/console.action | url: /admin/worddav/adminword.action | userName: admin | action: adminword
```

Can you confirm if that's the error you saw in your logs?

If so, could you include the following information:

1. Your Confluence Version
2. Your Office Connector Version (check under Manage Add-ons)

At this time, it does not appear there is a workaround.

I also wanted to mention, macOS is fine to use for a staging instance, but once you are ready to move this instance to production, you will want to do so on either a Linux or Windows server.

At this state, I would recommend migrating to a supported server. Once completed, can you let us know if you still encounter the problem there?

Regards,

Shannon


Tags: confluence-server

server
Why do I still not have any access when I have been granted permission on Pages?
Asked by Marilyn Wack:

### You don't have permission to view this page {#toc-hId-1655863845}

Hit the request access button and we'll find someone who can give you access.

Request access


Answers:
author: Mikael Sandberg
body: Hi Marilyn,

Welcome to the Atlassian Community.

In order to get access to a page you need to have access to the space that the page is under. Just being added to the page restrictions will not automatically add you to the space permissions.
When I try to use "Widget Connector" In Confluence I am getting errors
Asked by srinath:

When I try to use "Widget Connector" In Confluence I am getting error-- Timeout While Getting Place Holder. Please try again Shortly. May I know the root cause for this ? we are on 6.4.0 version.


Answers:
author: Shannon S
body: Hello Srinath,

What in particular are you trying to embed using the Widget Connector? If it's a YouTube video, some users have had success by adding \\\\ to the end of the YouTube URL.

If not, could you tell us if you're behind a firewall or proxy? If you bypass the firewall/proxy, are you able to use the Widget Connector?

Lastly, can you tell us what error messages occur in the Confluence server logs when you run into that error?

Regards,

Shannon

comments: author: gregjm
body: The tip of using "\\\\" at the end of the URL worked.

Thanks for that!!

-Greg


author: Shannon S
body: You're welcome, Greg! Happy to hear it worked.

Take care, and have a pleasant weekend.

Regards,

Shannon


Tags: confluence-server

server
How to change the base directory url for web installer confluence using a reverse proxy?
Asked by WHK:

Need change the base directory for a lastest confluence but can not.

I have installed from the bas the confluence and change the conf/server.xml to bind 127.0.0.1 only:

\<Connector port="8090" connectionTimeout="20000" redirectPort="8443" address="127.0.0.1" ...

\<Connector port="8090" connectionTimeout="20000" redirectPort="8443" address="127.0.0.1" ...

\<Connector port="8443" maxHttpHeaderSize="8192" address="127.0.0.1" ...

\<Connector port="8090" connectionTimeout="20000" redirectPort="8443" address="127.0.0.1" ...

Ok, now make a reverse proxy for publish the service:

\<VirtualHost \*:443\>

...

# Confluence  
Redirect 301 /notes /notes/  
ProxyPreserveHost On  
ProxyPass /notes/ <http://127.0.0.1:8090/>  
ProxyPassReverse /notes <http://127.0.0.1:8090/>  
\</VirtualHost\>

Have publish the confluence in <http://mysite.com/notes/>

Now, access from <http://mysite.com/notes/> but the web installer redirect me to <https://mysite.com/bootstrap/selectsetupstep.action> , the web installer does not dettect the notes/ folder.

I have modify the path:

From conf/server.xml:

\<Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true"\>

To conf/server.xml:

\<Context path="/notes" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true"\>

And, from synchrony-proxy/WEB-INF/web.xml:

\<url-pattern\>/\*\</url-pattern\>

To \<url-pattern\>/notes/\*\</url-pattern\>

But does not works, show a http status 404.

Howto define the /notes/ directory in the confluence for web installer?


Answers:
author: Gonchik Tsymzhitov
body: ```
What about these parameters in connector ? 

proxyName="confluence.your-domain.com" proxyPort="80"
```

<https://confluence.atlassian.com/confkb/how-to-use-nginx-to-proxy-requests-for-confluence-313459790.html>


Tags: confluence-server

reverse-proxy

server
Error creating temp file in folder: /efs/attachments/ver003/27/236/66486277/248/83/72583998/75366451
Asked by Muttineni narendra babu:

Hi All,

I am trying to upload images in confluence page. I was able to upload the images till yesterday but all of sudden, I am keep on getting this error. Does confluence page has image limits ? I am not sure what to do with this error. Can some one please help me to sort out this issue ?

Thanks in Advance,

Narendra


Answers:
author: Muttineni narendra babu
body: I cleared all my browser cache and restarted, the issue is resolved. It was strange issue.


author: Nic Brough -Adaptavist-
body: The pages don't have limits that would give you this error. There is something wrong with the file system and Confluence can't write to it. The most likely causes are either a permissions issue or your disk is full (there may be other issues, but those are the two we see most often)


Tags: cloud
Confluence can't be accessed after restart
Asked by Nicol?s Coniglio:

Hello,

We can't access to our Confluence Server after the server was restarted.

We can't see any error or fail messages in the logs. We see all initialization with no problems and the message "Confluence is ready to serve". The port is opened and all seems to works ok, but we can't access to the Website. It's not a networking issue.

We need to solve this as soon as posible because it is the only production site.

Thanks in advance for your help.

Regards,

Nicol?s


Answers:
author: Diego
body: Hello there Nicol?s!

We may need a little bit more details on what is happening. Could you share the following with us:
> 1. What happens when you **access Confluence site** with your browser? Could you share a screenshot of it with us?
> 2. Is the problem present when you use **different browsers**?
> 3. Is the problem present when you try to access with **different computers**?
> 4. Was the designated **Confluence system user**used to start the application? The designated user should be the one who owns and has full permissions on \<confluence-home\> and \<confluence-install\>
> 5. Was there **any change** applied to \<confluence-home\> and/or \<confluence-install\> folders?
> 6. Do you see any errors in the **catalina.log** log file?

Please, be careful to **not disclose any sensitive information** with the requests above.

Let us know!

comments: author: Nicol?s Coniglio
body: Hello Diego!

I will ask one by one:

1. When I try to access, it takes a while loading, and after it shows "This site can't be reached, took too long to respond"
2. Yes, it is not a browser or networking issue, because I can access other Confluence servers in the same phisical host. Also when this Confluence Server was working ok, we could access from the same PC and browser with any trouble.
3. Yes, from every PC the behaviour is the same
4. Yes, we are using a user with full privileges.
5. Any
6. We can't see any errors either on catalina.log or atlassian-confluence.log

Regards,

Nicol?s


author: Diego
body: Hi again Nicol?s, thanks for sharing this information with us!

What happens when you try to access Confluence via **localhost in the server itself**. Is the issue present even then?


author: Nicol?s Coniglio
body: Hello Diego,

Now I am crying, I was really sure that I had persisted the firewall rules, I always do, so the first thing that I discarded was a networking issue. Now after doing a bit of troubleshooting I started seeing things that pointed to a networking issue, so I checked the firewall and it was that! I didn't persist the configuration, so after restart the rules where gone.

Really I can't belive such mistake.

Thanks everyone for all your help.

Regards,

Nicol?s


author: Diego
body: Hi Nicol?s! I am glad to know that you have found the root of the problems in your instance.

But fret not, everyone can be afflicted by this! Also, if you ever need assistance again Community? is always open.

Let us know if there is anything we could assist you with!


Tags: confluence-server

server
Can't create or edit page from specific confluence site
Asked by chris.zimmerman:

When I attempt to create a page or edit a page from a shared confluence site ( I am located in NA but the team that shared their site is in EU, not sure if this would matter). I have access to create confluence page and edit for our site here in NA, the edit icon comes up in our site but not theirs. When I look at the permissions I see that it says there are no restrictions. I have contacted the site person who gave me the link and he says I should be able to any ideas?  

Thanks


Answers:
author: Jack Brickey
body: Hi [@chris.zimmerman](/t5/user/viewprofilepage/user-id/2555875) , did you ever find the culprit here?
Given space permissions to a group - how?
Asked by Heering Ligthart:

We change group A to group B for our user groups, but how can we check if all Spaces are ok where permissions are given to group A?

Only way so far is Space for Space checking which groups are given permission.

I would like it the other way around: I have group A, show me the Space where permissions are added.


Answers:
author: Ryan Fish
body: [@Heering Ligthart](/t5/user/viewprofilepage/user-id/737140)

Space for space is the only way out of the box... "There is no way to change permissions for multiple spaces at once. Permissions are managed on a space by space basis."

<https://confluence.atlassian.com/doc/assign-space-permissions-139460.html>


author: thalesc
body: Hello [@Heering Ligthart](/t5/user/viewprofilepage/user-id/737140), you should be able to use a SQL query to retrieve the information you're looking for, it's described in this KB article: [How to list which spaces a group can access](https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-group-can-access-720636535.html)


Tags: confluence-server

server
How to revert publish page back to unpublished (draft) in Confluence
Asked by David Leal:

I have published a page by accident that we need to still work on the draft, but I don't know how to rollback this action so we can continue working in the draft that will be published once we finished all changes.


Answers:
author: Diego
body: Hello there David!

Currently, there is no such feature in Confluence. What we can do to achieve a similar result is:
> 1. Access the affected page
> 2. Enter edit mode
> 3. Copy all the page content
> 4. Exit edit mode
> 5. Create a new page
> 6. Paste the content
> 7. Do not publish the page
> 8. Go back to the affected page
> 9. Delete it
> 10. Proceed to keep working with the newly created page

Let us know if this workaround works for you David!

comments: author: David Leal
body: Thanks, [@Diego](/t5/user/viewprofilepage/user-id/1188952) that Jira would provide a solution for this, but in the meantime this is a good workaround. Thanks. David


author: Pat Hauser
body: you guys have to add this feature - please please please

comments: author: Gerard Veneman
body: I agree, it surprises me it's not there! The workaround marked as solution is just that... a work-around this issue. Please address this. It shouldn't be that hard, right?


author: Ruby Ho
body: I think about how WordPress can do this, and find it hard to believe that we can't do this in confluence.


author: AG
body: Seems that in April '23, we're still facing this problem.


author: Monika Niebelska
body: Seems that in July '20, we're still facing this problem.


author: callie_miaoulis
body: Still having this issue in with users weekly in 2024, would be great to have a fix. Thank you!


author: bhavik
body: Wish this feature was available. Workaround seems weird.


author: Dr. Thomas G. Dorsch
body: Hello,

To me, it's not clear what "publish" a Space with Pages exactly means.

1) To team members only?

2) To anyone who has an account?

3) To a domain in the www, visible for everyone?

**I would think only (1) is true, for the sake of confidentiality.**

Maybe I missed this in the documentation, if so, please respond with a link.

Thanks! Thomas


author: Rachana Killekar
body: Yes, we can rollback to the previous version.

Just click on 3 dots present in the upper right hand corner of the page -\> Click on Page History Option -\> Click on Restore link present for previous version.

Your changes will be undone.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/105002i08F96167C899400D/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/105004i8FB4B84BA39E741A/image-size/large?v=v2&px=999 "image.png")

comments: author: jtuzman
body: This restores to an older published version. It does not "unpublish" a document and restore its "draft" status.


Tags: cloud

confluence-cloud
Is it possible to use dashes "-" instead of "+" in Confluence document URLs?
Asked by shehzad.iqbal:

**1st Issue:**   
How can we have a URL such as:  

\<Confluence Base URL\>/display/\<Space Key\>/example-product-title  

Instead of:  

\<Confluence Base URL\>/display/\<Space Key\>/Example+Product+Title  

Note: We need the URL to have small letters as well.  

**2nd Issue:** If possible to set a permanent URL for a document instead of auto-generated from the title.  

<br />

<br />

We are using Confluence Server 6.11.


Answers:
author: Robert Reiner _smartics_
body: For the **second issue**: If you hit the key 'k' on a page, you'll get the Tiny URL, which is a permanent URL for the page, independent of the title.

comments: author: shehzad.iqbal
body: Thanks for this hint.


Tags: confluence-server
Confluence Query
Asked by Mike:

Curious if anyone has been able to get the following information from Confluence:

* Query list of users that have "subscribe to all blog posts" enabled
* Query list for users based on number of failed logins / login attempts

I am working to improve the user experience and wanting to proactively reach out to users who may be receiving too many notifications or unable to sign in.

Running 6.13.0 w/ mssql


Answers:
author: Diego
body: Hello again Mike!

Recently we took care of the **Subscribe to all blog posts** part. Here is the link to our thread:  
**[Query list of user who have "Subscribe to all blog posts" checked](https://community.atlassian.com/t5/Confluence-questions/Query-list-of-user-who-have-quot-Subscribe-to-all-blog-posts/qaq-p/972274)**

Now, we need to look into the **failed login attempts** . Again, having direct access to the database is a **must** . Also, always **be careful** when dealing with your database data!

For us to obtain the desired data, we will need to use a **SELECT statement**, like this:
> 1. Go to you **database management** tool
> 2. Run the following **query**:
>
> ```
> SELECT * FROM logininfo
> JOIN user_mapping ON user_mapping.user_key = logininfo.username
> ORDER BY totalfailed DESC
> ```

Since this is a **SELECT statement** , there should be no need to shutdown Confluence. Remember that **changing data** in the database requires **backup and scheduled downtime** of the instance.

Here, we have new entries being created under the **logininfo table** . Each failed attempt, adds 1 to the **totalfailed** column and also the **curfailed** one. When the users succeeds the login procedure, the **curfailed column resets to 0**.

Also, if we take a look at the **faileddate** column, we can see **when the last failure** happened.

The **ORDER BY ... DESC** organizes the results in a **descending fashion**. Meaning that the biggest will be on top, quite possibly being a user who has a lot of problems to login.

The **user_mapping table** that we are joining into contains user information such as **username** . Matching the **user_key column** from the user_mapping table and the **username** column from logininfo allows us to now **who**we are looking into.

Let us know if this helps you out!


Tags: confluence-server

query

server

sql
Whats the point of Space Name?
Asked by carl wistedt:

Hi

I have trouble understanding the point of the Space Name when creating a Confluence site. The Space Key make sense, like <https://myconfluencesite.com/spacekey> But why do we need a Space Name? Its like a extra part of the spacekey like <https://myconfluencesite.com/spacekey/spacename>.

Maybe i am missing something?


Answers:
author: Alexey Matveev
body: Hello,

Key is a short abbreviation of a space. Space name is a meaningful name of a space. It is the same like project key and project name in Jira.


author: Nic Brough -Adaptavist-
body: Because humans like a natural language summary of the thing they're working on.

A short, unique, space key is very useful, but a description for it can be essential. Imagine you've got a space for sharing stuff on your current project, and you work for a large organisation with naming conventions and a lot of existing spaces. Does EX175EN describe "Our project for handling \<thing\>"? No. You want a short description for it as well as the key.


Tags: confluence-server

server
Numbering column to automatically
Asked by Salvador Perez Vazquez:

Hi,

I can't see the option to insert the numbering column to automatically.

I am using version 6.12.2 and it was implemented in 5.8

![numbering.png](/t5/image/serverpage/image-id/42359i1C75BEF0B07FC2CD/image-size/large?v=v2&px=999 "numbering.png")This is the icon that I see in the documentation:

![numbering.png](https://community.atlassian.com/t5/image/serverpage/image-id/42360iB4F90CB320D5ECCD/image-size/large?v=v2&px=999 "numbering.png")

<https://confluence.atlassian.com/doc/tables-136463.html>

Thanks,

Salva


Answers:
author: Salvador Perez Vazquez
body: I already found it. It seems that they changed the icon and now it is a little less intuitive.

comments: author: Bernd Schneider
body: The old one was better. I also missed it.


author: mci2000
body: \*Doc set to Fixed width...

While I see and use the insert numbering column icon I am having some trouble with the display of it. I have added this column to an already completed doc of 232 lines and the number is added correctly and is shown properly in the header and scrolls like it should with the rest of the header.

However,

1) for some reason no matter where I try to insert the numbered column it always ends up in column 1.

2) when the number column is more than one digit, the number wraps as though the coulm width is =1. As noted above ,I am in fixed width" and I am ++able to stretch any other column to the width I desire++ **, but not this one**.

Any thoughts?


author: David Simerly
body: *Can someone please post a screenshot of what it looks like now? I'm also unable to find how to create a numbering column. Thx.*

<br />

**Never mind, I found it in another question. It's the third icon on the right:**

![numbering-column-icon.png](https://community.atlassian.com/t5/image/serverpage/image-id/124614i88320D8DB9DBDD17/image-size/large?v=v2&px=999 "numbering-column-icon.png")


Tags: confluence-server

server
custom html for mobile
Asked by Benjamin Eshet:

Hey,

Is it possible to add custom HTML to the HEAD of a mobile page? Seems like mobile pages have a completely different html.

More specifically, i'm trying to get my google analytics JS snippet to work on mobile as well.


Answers:
author: Diego
body: Hello there Benjamin!  
Could you provide us with a little more information on this situation:
>
> * Is the script needed in the **Mobile App** for Confluence Server?
> * Is the script needed in the **Moible website view** of Confluence Server?
> * Could you provide us with the JS you are trying to use so we could test it?

Also, be sure that no **sensitive information**is provided with the script before sending it our way!

comments: author: Benjamin Eshet
body: Hi,

The script is needed in the mobile view.

It's the standard google analytics / tag manager script:

```
<script async src="https://www.googletagmanager.com/gtag/js?id=<propertyID>"></script>
<script>
 window.dataLayer = window.dataLayer || [];
 function gtag(){dataLayer.push(arguments);}
 gtag('js', new Date());
 gtag('config', '<propertyID>');
</script>?
```


Tags: atl-adm

confluence-server

html

mobile

server
delete
Asked by touchbrand:

good afternoon. we no longer use your service on this account, how can I return the last charge from 12.01 and remove the payment card ?


Answers:
author: Nic Brough -Adaptavist-
body: Contact billing on <https://support.atlassian.com/contact> and ask. You will only get refunds if you are within the first 30 days of purchase - beyond that, you contracted to pay for the service you have been using.