youngmon/atlassian-qna huggingface dataset:
Confluence page has a Requirements link on the sidebar
Asked by RK_Nair:

Confluence page has a Requirements link on the sidebar.

What does it do? It says 'Requirements - all of them and with status 'ACTIVE' and on space 'ICIP'' with the following columns 1. Key, Description and c. Links.

<br />

But it doesn't list anything underneath it.

<br />

[](https://community.atlassian.com/t5/Confluence-questions/Confluence-page-has-a-Requirements-link-on-the-sidebar/qaq-p/36670?attachment-id=10659){#link_11862ee04b8512}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6141/1/image2016-11-1%2013%3A35%3A30.png){#display_11862ee04b8512_0}


Answers:
author: Milo Test
body: Can you post a screenshot?


author: Rachel Hyde
body: Has your team used a Requirements page blueprint to create requirements documents in your space? When you do, it creates a shortcut in your sidebar that refers to all the documents built with that blueprint. Quote: "Once you save your page, Confluence will create an index page and add a shortcut on your space sidebar. The index lists all the Product requirements pages in that space, and displays a summary of the information on each page (such as status and owner)."

If you don't want it there, you can delete the shortcut under "Configure sidebar" is at the space tools button.


Tags: confluence-administration
Switch off recommendation notifications on platform level
Asked by Jan-Willem de Bruin:

Users get notifications from Confluence about pages that might be of interest for them. Unfortunately Confluence also invites them to take a look at pages that are not meant for them. Pages that are none of anybodies busines, for instance minutes from meetings or pages created by WorkFlow used for filling in reimbursement forms and only need to be seen by a select group of people.

Instead of switching this off per user (what a user can do himself - but then switch on as well), I would like to completely switchoff the notification system for the whole platform. Is this possible and if so, where can I do this?


Answers:
author: Rodney Hughes
body: Hehehe :smile: I understand the frustration of notification. There is probably a way to turn off the email sending process at the system level ... ???

But I always say that since Confluence is a Knowledge Management System, we must remember that knowledge is not knowledge unless people know when knowledge is created or changes, and hence the need for notifications ... otherwise just store the information on your own PC where no-one else can see it!

But yes, some knowledge in the Confluence Spaces should only be known by a select set of people.

First you can control who has access to the individual Spaces.

Then within the Space you can set independently Page View Restrictions and Page Edit Restrictions.

If you have been clever in the Space set up with creating Permission Groups (e.g. owner/member/observer ... maybe more ... we use six) and a User is assigned to have a particular Permission Group for that Space, applying those Page Restrictions is dead easy, otherwise it is username-by-username

If a Page has a View Restriction applied, then all child pages to that View Restricted page will inherent the same View Restriction - so you can easily "hide" things like Minutes of Meeting to the select group of nominated people who need to see them. Note that notifications will only be sent to those people who are allowed to view the page - others won't know the page exists or anything has changed.

Edit Restriction is a little different in that you have to apply them page-by-page.


Tags: confluence-administration
Auto Expand Page Tree
Asked by Dev Team:

How to expand the page tree automatically? All your previous answers are outdated. Its a very bad user experience.

image2016-11-1 18:57:50.png

How do I auto-expand the sidebar navigation?  
[](https://community.atlassian.com/t5/Confluence-questions/Auto-Expand-Page-Tree/qaq-p/455703?attachment-id=5989){#link_11862fab596a15}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/77113/1/image2016-11-1%2018%3A57%3A50.png){#display_11862fab596a15_0}


Answers:
author: marmoy
body: Same here, none of the old answers apply anymore


author: blarsonrp
body: I would also like to know if this is possible. We are using the cloud version of Confluence.


Tags: cloud
Addon for questions leading to some sort of knowledge base?
Asked by Vera Henrichs:

Dear all,

I am looking for a plugin or addon for Confluence that can help me with our Helpdesk/Servicedesk. I don't know the name so I will describe it:

I want my users, when they have a question, choose a path to end up on the right page for information. That you start with a question like: What do you need help with? And the choices are 1, 2 or 3. And, depending on the answer, they get a new question etc etc.

I hope you guys understand and that there are possibilities.

Thank you!


Answers:
author: Nic Brough -Adaptavist-
body: If you were to use JIRA Servicedesk, and hook up the Service Desk projects to "Knowledge base" style spaces in Confluence, then when users start to enter a new service request, it automatically searches for and suggests KB articles for them to read before raising the requests.

For Confluence alone, there's the "Questions" add-on which encourages a community to do self-help, and includes the function you can see when you start typing a new question in at the top of Answers here (Atlassian Answers is based on a tweaked version of that).  

For other Service Desk applications, I suspect it's more up to them - they'll need to have add-ons/plugins that can read and index Confluence, and do the searching for your users
can't find version 5.5.4 in confluence archives
Asked by Jens Lundgaard:

Does anybody know why version 5.5.4 is not available in the archives? Trying to migrate from one server to other (same OS and same DB)


Answers:
author: Nic Brough -Adaptavist-
body: 5.5.4 had a critical flaw in it, so it was pulled to prevent people moving to a broken version.

It's a black and white flaw though - if you haven't hit it by now, you probably won't on your current platform. You could ask <https://support.atlassian.com> if they'd provide you with a copy, as you probably aren't affected by it, but I'd be looking at moving to 5.5.6+ (5.5.5 was affected too I think)

See <https://jira.atlassian.com/browse/CONF-34595>


Tags: confluence-administration
Confluence v5.10 Insert Link, 'Link text' field sometimes missing.
Asked by Scott Welker:

*This question is in reference to Atlassian Documentation: [Configuring issue linking](https://confluence.atlassian.com/pages/viewpage.action?pageId=802593137)*

I wonder whether others have noticed this. Occasionally when editing a page the **Insert Link** (Ctrl-K) feature's dialog box omits the **Link text** option.  

I've found that this occurs when you select (for linking) text that includes non-alpha characters. The workaround is to ensure you don't select non-alpha characters before pressing **Insert Link** . You can then enter the non-alpha characters in the dialog's **Link text** field.

Confluence-LinkTextMissing-Sanitized.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-v5-10-Insert-Link-Link-text-field-sometimes-missing/qaq-p/181967?attachment-id=12737){#link_11863024a0e7ae}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/174965/1/Confluence-LinkTextMissing-Sanitized.png){#display_11863024a0e7ae_0}


Answers:
author: Stephen Kairys
body: Scott, thank you for that workaround. I'd previously been mystified by why the TEXT field (in Confluence) is sometimes missing.

I tried to make a link out of "step 1" but was missing the text field . But, removing it worked for me.

I wonder if this issue has been officially reported to Atlassian?


author: Scott Welker
body: I see that I wrongly associated this question with (Jira?) **Issue** Linking. It's more general.   
Apologies.


Tags: link
When a user is "Deleted" does it affect any of the content they've input into Confluence or JIRA?
Asked by Brian Kinney:

I have a LONG LIST of "deactivated" users.

I'd like to delete them, however, the documentation does not say what will happen to the content (made by user) once the deletion occurs. Does it impact content? Contact information (as in creator name?) Other?


Answers:
author: Nic Brough -Adaptavist-
body: Deactivation won't have any effect on content created by the user.

In JIRA, don't delete any user that has reported, commented on, or is assigned to an issue - you'll find you get problems with the history and display of them.

If you delete Confluence users, their personal spaces will die, but other spaces will be untouched.

comments: author: Brian Kinney
body: Thank you! I wish I had read that before I deleted someone. I will just deactivate from now on.


author: Milo Test
body: The only thing I remember seeing in Confluence is that where the user is listed (e.g. "Created by John Smith 10 days ago."), the user is listed as "unknown jsmith").

comments: author: Brian Kinney
body: Thanks! That was helpful!


Tags: cloud

confluence-cloud
Does anyone else get server errors when they attempt to move a page from one space to another?
Asked by Shirlee Smith:

We're trying to move pages, one page at a time, from one space to another, and we keep getting this error: "Move failed. There was a problem contacting the server."

The permissions are correct, and we've tried in IE in case it was a browser issue, but still no luck. Has anyone else seen this?


Answers:
author: Milo Test
body: Actually using IE may add to the problem. I've only seen this when there was a latency problem in a server instance of Confluence. Ask your IT department if there are any active issues or any change was made to the network. It could also be that someone changed the base URL incorrectly.

If you are using Confluence Cloud, open a support ticket.

comments: author: Shirlee Smith
body: Interesting. I'm pretty sure that it was Confluence Support who told me to try another action on IE before opening an issue. We don't use IE unless someone tells us we have to.


author: Milo Test
body: Well [EoS](https://confluence.atlassian.com/doc/end-of-support-announcements-for-confluence-210239673.html) for IE 10 was just announced, so perhaps that tech is behind?
confluence rendering issues
Asked by Kirk McCoskey:

I have confluence version 3.5.16. I'm attempting to upgrade but before I do I'm trying to setup confluence so that it can be upgraded. I have HTTPS and CAS authentication in place. I was able to remove CAS authentication and the site still works fine. I'm having trouble removing HTTPS settings. The site is not rendering properly when I attempt to remove SSL. most of the setup for the SSL is in apache and not tomcat. it seems I'm missing a step. maybe you can send me a list of all the steps to take removing SSL.

RESOLVED RENDERING ISSUE USING HTTP INSTEAD OF HTTPS

changed this line in wiki.conf from

ProxyPass /confluence <ajp://localhost:8009/confluence/> retry=15

to

ProxyPass /confluence/ <ajp://localhost:8009/confluence/> retry=15

I'm sure I removed the extra slash in testing and forgot about it. but now the site renders correctly even under http instead of https. it was working when I had configured https. what I relief that one took a while to figure out.


Answers:
author: Kirk McCoskey
body: Nic thank you for a quick suggestion. is it recommended that I remove ssl in order to upgrade to version 5.0.3. I know it is recommended to remove CAS and I was successful doing that part. I didn't see documentation telling me to remove SSL in the upgrade steps, hopefully someone can point me in the right direction.

comments: author: Nic Brough -Adaptavist-
body: Do you get a login page if you visit the server without going through apache, on a plain port based url?


author: Nic Brough -Adaptavist-
body: I'm afraid there's very little we can tell you. You have set up some SSL in your Apache server and, well, it's your setup, we don't know anything about it.

However, that is Apache - it's separate to Tomcat. The Confluence part of this is to check what it is configured for. If you go on to the server and visit "http://localhost:8090" (or whatever port you've configured it for), do you get a Confluence login page (you can try a simple curl or wget too, then read the html they download)? If you get a block of text with ssl errors in it, then you've work to do in Tomcat to unpick that. If you get a login page, then Confluence is fine and you need to concentrate on Apache.


Tags: confluence-administration
I would like to generate a report with all Action items from all meeting notes pages. Is that possible?
Asked by Gail Moser:

I would like to generate a report with all Action items from all meeting notes pages. Is that possible?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: If you navigate to your profile \> Tasks, you will see all actions items assigned to you.

If you want a report on everything and everyone, use the [Task Report](https://confluence.atlassian.com/doc/task-report-macro-590260009.html)macro.
Confluence Public Access vs. JIRA Users
Asked by Florian Nagel:

Hi there,

I configured Confluence (and one of our spaces) so anonymous users can view an help page, which works fine.

But if the anonymous user logs in into our JIRA (which he has access to), he don't have access to the public space because he is not anonymous anymore. He sees following message:
> **Not Permitted**   
> You are not permitted to perform this operation.

How could we make a Confluence space "read only" for JIRA users so we don't have to put them in the Confluence licence?

Best regards,

Florian


Answers:
author: Rob Woodgate
body: JIRA and Confluence share user management, so although they are different applications there is only one "instance". If you're logged into JIRA you will not be anonymous because you are logged into the "instance".

To allow JIRA users to access the same spaces as Anonymous users, give the JIRA users permission to access Confluence, then set up a group in User Management and add the JIRA users to it. Then give that group the same View permissions as your Anonymous users. Make sure you remove your JIRA users from the default confluence-users group.

The one drawback to this is that each of the JIRA users will be counted against your licence cost for Confluence, which you've said you don't want to do. However, if you're not close to using your licence allocation for the tier you're in, this won't cost you anything extra.

If you don't want to do this, the clunky workaround (until Atlassian provide a better solution) is for your users to log into JIRA in one browser and access Confluence anonymously through another. (If they use the same browser they'll have to keep logging out of JIRA to view Confluence and then back in again when they've finished viewing Confluence.)


author: Timothy
body: This is a known issue but I cannot find the JRA that has the information about it. Try searching for it.


Tags: cloud

confluence-cloud
Can you change to Documentation Theme on Confluence Cloud?
Asked by vza-digizuite:

Hi,

<br />

I want to switch to the documentation theme on Confluence, but every time I am going to Space tools -\> Look and feel, there is no other them but the default one. Is it because I am running the Cloud version? I have been reading all over, but I don't seem to be able to do anything about it.

Thank you in advance.


Answers:
author: Milo Test
body: The Documentation theme has been depreciated and is no longer supported.

All of the features of the Documentation theme have been added to the default theme:

* Sidebar pagetree
* Sidebar shortcuts
* Sidebar custom content
* Header and footer


Tags: cloud

confluence-cloud
Pocketquery plans for admin delegation
Asked by Nat Wright:

Hi,

We're loving PocketQuery so much that the popularity is also rising. Are there any plans to allow for delegated administrators - i.e. users that have access to a subset of database and the queries / templates that relate to those databases?

For example, as an Admin I have Confluence, JIRA and Production DB databases set up and queries produced.

I have developers that want to be able to mine JIRA for data, but I don't want them to be able to get Confluence or Production DB access or even see those queries. Is this possible or is it planned in the future?

Kind regards

Nathaniel.


Answers:
author: Felix Grund (Scandio)
body: Hi Nathaniel,

Thank you for your support, sounds great! In PQ 2.0, we separated the PocketQuery administration from the Confluence administration. Since then you can define your own PQ administrators group. However, it will remain impossible for now to define subsets of queries with different permissions. Being a PQ administrator, a user will have edit access to all PocketQuery items. We know that this is not sufficient for different scenarios and a more advanced permission scheme would be very beneficial. But at the moment we are focusing on other topics. It is definitely on our roadmap, but it won't be released in the near future.

Best, Felix (Scandio)


Tags: pocketquery
Incorrect tree structure confluence
Asked by Johan S?derstr?m:

Hi,

A single user have problem with the tree structure in Confluence. I?ve been looking around but cant find any answer why it looks strange. He is using Chrome and other users with same version have the correct structure. Every underpage is one step below to the right and its more or less covering the whole screen. The structure looks as the example below:

page1

page2

page3

page4

page5

page6

page7

page8


Answers:
author: Timothy
body: Did you disable all the user's extensions when running the test on Chrome?
Task Report macro - excluding Assignee
Asked by Adrienn Kovacs:

Hi, I would like to use exception in Task Report macro. Showing all assignees, excluding only one. Could you please help me if it is possible and how? Thank you!


Answers:
author: Milo Test
body: Of course you can add EVERYONE minus one in the **Assigned to** field.


author: Andrey Khaneev _StiltSoft_
body: Hi Adrienn,

I think it is possible to do with [Table Filter macro](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview).
Migrating Confluence got error : Table confluence.BANDANA doesn't exist'
Asked by tiendungitd:

Hi everyone

after I migrated confluence from windows server to new ubuntu server, I got error. I restored db from old server to new one. I also try to fix by the link <https://confluence.atlassian.com/confkb/upgrade-fails-java-sql-sqlexception-table-confluence-bandana-doesn-t-exist-due-to-case-sensitivity-123044020.html> but no luck.

In windows server: Confluence version 5.10.2

In Ubuntu Server: Confluence version 5.10.8

image2016-10-31 15:34:56.png

Please advise me how to fix this issue.

Thanks.  
[](https://community.atlassian.com/t5/Confluence-questions/Migrating-Confluence-got-error-Table-confluence-BANDANA-doesn-t/qaq-p/163815?attachment-id=7293){#link_118fecfeb7767d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/27433/1/image2016-10-31%2015%3A34%3A56.png){#display_118fecfeb7767d_0}


Answers:
author: Warren Ludcke
body: I know this is a bit old now, but if you move your MySQL database from Windows to Linux, consider setting lower_case_table_names=1 in your Linux MySQL configuration, otherwise when you restore your Windows MySQL backup into Linux MySQL Confluence may give you this error because of table name case sensitivity issues.

See <https://dev.mysql.com/doc/refman/5.7/en/identifier-case-sensitivity.html> for details.


author: tiendungitd
body: Hi @Jonas Andersson

as you advise, I installed another Confluence server with same version to import, then I got another problem. I also tried some solutions to fix it like the link <https://confluence.atlassian.com/confkb/confluence-generates-confluence-is-vacant-error-on-install-779164449.html> and fix incorrect database collation, but no luck, the problem still be there.

image.png  
[](https://community.atlassian.com/t5/Confluence-questions/Migrating-Confluence-got-error-Table-confluence-BANDANA-doesn-t/qaq-p/163815?attachment-id=12855){#link_118fed09637057}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/27436/1/image.png){#display_118fed09637057_0}


author: tiendungitd
body: Thanks @Jonas Andersson, I will try with confluence 5.10.2 on linux. Due to we have a large data, so can not import by XML, I just import DB, copy home directory from win server to linux server.


author: Jonas Andersson
body: This is probably because you need to import it on the same version of confluence as you used. Install confluence 5.10.2 on linux, import the XML, then upgrade it should work fine.


Tags: confluence-administration
Why the @ shortcut stopped working
Asked by asaf Ben Oved:

Until now, I could use the "@" and get a list of users.

For some reason it stopped


Answers:
author: asaf Ben Oved
body: Thanks all , the problem is solved . I don't know how . I'm guessing it's an administrative issue


author: Rob Woodgate
body: You probably need to [rebuild the Search Index](https://confluence.atlassian.com/doc/content-index-administration-148844.html). You can follow those instructions if you're hosting your own version, or if you're a Cloud customer you can [contact Atlassian support](https://support.atlassian.com/customer/servicedesk-portal) and they'll do it for you.

(Answer based on a [previous question](https://answers.atlassian.com/questions/252715/user-mentions-doesnt-work-in-confluence) about the same problem)


author: Milo Test
body: First off, be sure to add a space before the @.


author: Pavel Potcheptsov
body: Do you see any errors in log?
Hi. I would like to switch back to desktop mode on my ipad 2 but none of the menu links work
Asked by B5A7:

Is there a manual url to do this? I tried deleting cookie but that didn't help.


Answers:
author: Milo Test
body: What browser are you using? It works fine for me with Chrome: image2016-10-31 13:26:27.png --\> **Switch to desktop version** (though it did take about 10 seconds to switch, long enough for someone to get tap happy --- just be patient)

Otherwise, try:

\[BaseURL\]/wiki/discover/all-updates

OR

\[BaseURL\]/wiki/display/SPACEID/Page+of+interest

OR

\[BaseURL\]/wiki/pages/viewpage.action?pageId=\[pageId\]  
[](https://community.atlassian.com/t5/Confluence-questions/Hi-I-would-like-to-switch-back-to-desktop-mode-on-my-ipad-2-but/qaq-p/397933?attachment-id=8057){#link_118fed3a950107}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67325/1/image2016-10-31%2013%3A26%3A27.png){#display_118fed3a950107_0}
How to have the text to flow evenly on two columns in Confluence?
Asked by Roberto Saltini:

I know about the possibility to create a 2 column section in Confluence.

However, what I am after is something different. I would like the text to be evenly spread across 2 columns.

Something similar to the way text is organised in newspaper articles.

Thanks


Answers:
author: Milo Test
body: It's no coincidence that you mentioned newspaper articles. There is a CSS style known as "newspaper."

Just add the div macro, put your text in the body and set the Styles field of the macro to:

```
-webkit-column-count: 2; /* Chrome, Safari, Opera */     -moz-column-count: 2; /* Firefox */     column-count: 2
```

Change the "column-count" numbers if you want more columns.

comments: author: Admin2
body: Hi Milo - thanks for posting that! I have just tried what you suggested and it works well for me in Chrome, but the formatting seems a bit uneven at times if I view the same page using Internet Explorer. Is there a way of making this work better with IE?


author: Milo Test
body: IE does not have multi-column support; just another reason Atlassian announced [EoS](https://confluence.atlassian.com/doc/end-of-support-announcements-for-confluence-210239673.html) for IE 10.


author: Admin2
body: Thanks for that Milo. As we are required to ensure that our content displays correctly in IE, that means that I may have to give up on this, unfortunately.