youngmon/atlassian-qna huggingface dataset:
Editting in Office in the same time (MS Word)
Asked by Kirill:

I open document, change it and then save

In the same time my collegue open document too, change it too and save it too

If she saved last, her changing will put in last version and I wouldn't see my changing, and my changing will lost

And Confluence don't warn that we work with one document in the same time

What scenario of work should we use?


Answers:
author: Ste Wright
body: Hi Kirill,

How are you opening the Word document? Are you downloading, modifying and re-uploading it? Or are you using an app to edit it through Confluence?

Does the document need to be in Word? Could it be recreated as a Confluence page, which would alert you when multiple users are editing and has more mature version control?

Ste

comments: author: Kirill
body: Hi Stephen,

I put button "Edit in Office" (I don't download document to my computer). And when I put "Save" then document updated in Confluence.

I need document of .docx format, I don't want to recreate it as a Confluence page.

Can I do it? May be there is Extension that will be warn: "Other user works with this document", for example


author: ashik islam
body: I am computer literate I have done a lot of work in the internet world I can do outsourcing work I have done freelancer work and I have done freelancer copywriting MS Word typing MS Excel logo design and many more. Look at the picture of the logo and tell me how it is. And let me know if there's a problem, I'll wait. If you want to design more, say that too.


author: Nic Brough -Adaptavist-
body: The very nature of attach, download, edit, upload means that you simply can not collaborate simultaneously on a document.

The simple solution is to import the word document as a Confluence page (or set of pages), then you'll be able to collaborate on it in real time, and your edits will not be replacing each others.

comments: author: Kirill
body: Thank you for your answer,

but I think that Confluence must have Extension that will warn: "Other user works with this document", for example

Because when second user opens document as "Edit in office", and in this time first user makes corrections of document, then second user will delete all changing of first user when he will save his version, and he need get warning about it.


author: Nic Brough -Adaptavist-
body: There are a couple of server apps that enable "locking", and may help with merging changes, but there's nothing in the core. Confluence is aimed at being a wiki, not a document management system.


Tags: ms-office

ms-word
tips for filling form in confiform registration
Asked by anuradha govindan:

In confiform registration - need some tips to be displayed to users on each field if they hover over it.

Like say there are 2 fields, if user hovers over Name while registering, i should be able to give a tip on what the field is.

Name

ID

Is there a way to achieve this.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You can use a *placeholder* or/and *description* parameters in the ConfiForms Field Definition macros to put explanatory texts

Also, you can always go with absolutely custom layout for your forms - <https://wiki.vertuna.com/display/FORMS/Creating+a+form+view+with+custom+layout>

Alex


Tags: cloud

confiforms

confluence-cloud
Unable to use `PlantUML Diagrams for Confluence` with external script (e.g. C4-PlantUML)
Asked by Dan Simpson:

My company recently purchased PlantUML Diagrams for Confluence in order to model our software system.

The default PlantUML types work fine, but when I try to \`!include\` a separate file from another host, I'm unable to preview or insert a PlantUML diagram.

An example of including which I've confirmed is not working and renders fine locally, is from this page's quickstart: <https://github.com/plantuml-stdlib/C4-PlantUML#getting-started>

```
!include https://raw.githubusercontent.com/plantuml-stdlib/C4-PlantUML/master/C4_Container.puml
```

I also have a similar file that I want to import from bitbucket, again the same issue occurs.


Answers:
author: Dan Simpson
body: Anything I can do to get this in front of the extension developer?

This is definitely a dealbreaker for me, and my main use-case for using the PlantUML extension. Even the online version of plantuml does this, so I'm not sure what the issue might be?

comments: author: Boris Jockov _Stratus Add-ons_
body: Hi Dan,

Could you file a ticket on our official [support](https://stratusaddons.freshdesk.com/) system please?

Regards.

**Update**

The issue has been fixed since but we're unable to get in touch with the customer.


author: Wolfgang H?mmer
body: Hi  
I have a similar problem - I am unable to include a puml file attached to the same confluence page as a plantuml sequence diagram, in the diagram. Has this been solved?

1. When the file is on the same page as the sequence diagram the instruction  
!include "\^Common.iuml" replaces the whole with the content of Common.iuml  
2. When the file is on a separate page

!include "Additiv-Avaloq: Use Cases\^Common.iuml" -\> Cannot include "Additiv-Avaloq: Use Cases\^Common.iuml"  

I would need to include the content of Common.puml in different places in the sequence diagram. The include instruction does not seem to support this - in addition to the issues above.

Thanks.

Regards

w


author: Boris Jockov _Stratus Add-ons_
body: Hi Wolfgang,

Please file a ticket [here](https://stratusaddons.freshdesk.com/) with the description of the problem.

Thanks,

Boris.


author: Arno Hensbergen
body: Hi all,

Is the !include feature no longer supported? Has the syntax changed maybe?

I really miss being able to separate my style scripts from my actual content diagrams, so if anyone has a solution, would be highly appreciated!


Tags: addon-com.mxgraph.confluence.plugins.plantuml

cloud

confluence-cloud

diagram

plant-uml
Multiple warning from confluence
Asked by ???:

Hi

Recently, I got multiple warnings from Confluence when editing or creating pages in our Cloud. Some of my members complained about these issues.

Do you have any idea of each code?

We are vaguely guessing that this might about the update issues when uploading to cloud. I hope some one can give me a clear meaning or document page that might be help for find out the resolution.

Thank you!

![MicrosoftTeams-image.png](/t5/image/serverpage/image-id/128354i29BF4DFC8F151DC4/image-size/large?v=v2&px=999 "MicrosoftTeams-image.png")![MicrosoftTeams-image (1).png](/t5/image/serverpage/image-id/128355i427CC473D3585CA8/image-size/large?v=v2&px=999 "MicrosoftTeams-image (1).png")


Answers:
author: Pavel Junek
body: Hi,

I probably need to know more about this problem - when does it happen in Confluence? When using the Jira issue filter?

Thanks

Pavel

comments: author: ???
body: It has multiple context.

It happens randomly. It happens after I clicked the page tree to open it or save it after editing.


author: Pavel Junek
body: OK, Thank you for your info. It seem to something wrong in your Cloud instance. Please contact [Atlassian support](https://support.atlassian.com/contact/#/).


Tags: cloud

confluence-cloud
Confluence PlantUML: rendering diagrams is ok, but cannot save
Asked by hisato.eguchi:

i wrote a simple diagram like this:

\`\`\`

@startuml

class test {}

@enduml

\`\`\`

it showed me a correct diagram after clicked "right arrow button".

but after i clicked "save button", an error occured.

the dialog said "Error rendering diagram. Please check your syntax."

and chrome console said like this:

\`\`\`

Refused to connect to '[https://exp.stratus-addons.com/plantuml-2-2020-2/xxxxxxx](https://exp.stratus-addons.com/plantuml-2-2020-2/png/SoWkIImgAStDuUAArhLJUDoyy75py-EctO-Rzpnksc65Bl1aHyEBPSkVzazxkcywLs9oIMPPOaagkY8kBZG1NJjIp7tSFF5nyqgm0g3K_iTDanutDpvkMWvMlnwthOav9GfeUf_iw7ssTZ6N0X14s-XYyLtJ2h3oFGec1WPSgNafN2cfCFE9yqK7cBd-SVDg4ADvmTEsriUDwx3w3kWHGW57MzkVJTtoTEyYucmlIYqfBSfJUBf_plErKxYu781X0qma0000)' because it violates the following Content Security Policy directive: "default-src 'self' 'unsafe-inline' <https://puml4cc.stratus-addons.com> <https://puml4cc-test.appspot.com> <https://connect-cdn.atl-paas.net> <https://ajax.googleapis.com> <https://aui-cdn.atlassian.com>". Note that 'connect-src' was not explicitly set, so 'default-src' is used as a fallback.

\`\`\`

what should i do to resolve this problem...


Answers:
author: Nick Hoath
body: Just had the same thing. It was working fine yesterday, but today, can't save.

comments: author: Nick Hoath
body: Appears to now be fixed :/


Tags: cloud

confluence-cloud

plant-uml
Unable to see project name under components
Asked by Kevalkumar kaneria:

Hi Everyone,

We are trying to create Software project Space for user. while we are creating space we are unable to find project name under component drop down.

Any suggestion would be appreciated. Please take below screenshot.

![Confluence space issue.png](https://community.atlassian.com/t5/image/serverpage/image-id/128324i621B1682143DDC04/image-size/large?v=v2&px=999 "Confluence space issue.png")

Thanks

Keval


Answers:
author: Nic Brough -Adaptavist-
body: The project name is not a component (unless you've deliberately added a component with the same name as the project). I think you might not be using the right words to describe your problem.

Could you give us a screenshot maybe? Or describe what you're clicking on and getting?

comments: author: Kevalkumar kaneria
body: I have attached screenshot with question.


author: Nic Brough -Adaptavist-
body: Hmm, I'd expect it to be asking for a Jira server before "component". Can you check that you have linked Confluence to a Jira system?


author: Kevalkumar kaneria
body: we were able to find recently created new project under components. only one specific project got missing under components.


Tags: cloud

confluence-cloud
Does Confluence have a way to create a user forum linked to JSD?
Asked by Bren Eckles:

A place for Community Edition product users to submit issues but answers/collaboration comes from other members and we can chime in too.


Answers:
author: Bren Eckles
body: Thank you Kian. I will check that link out.

More specifically, we have a Confluence space for documentation and kb.

We also have Jira and Jira Service Desk.

The JSD is currently use for our Enterprise product, so the public can sign submit a ticket.

We are looking to provide a forum like site where users of a Community Edition product can share questions and answers and would need to sign in with a login.

What we need is something like what Atlassian has here... <https://community.atlassian.com/>

comments: author: Kian Stack Mumo Systems
body: [@Bren Eckles](/t5/user/viewprofilepage/user-id/2183407),   

If I am understanding you correctly, you want for licensed Confluence users to be able to interact like you and I are now. That's essentially what Questions for Confluence is! It allows you to set up space where licensed users can ask each other questions to crowdsource knowledge within the company.

<br />

Thanks,  

Kian


author: Bren Eckles
body: Thank you Kian. Specifically, we want a community forum like this but not restricted to Jira/JSD registered/licensed users but instead open to a public login. Is that what Questions for Confluence is. Appears to be for internal only.


author: Kian Stack Mumo Systems
body: Ahhh, I see. No, questions for Confluence requires a login to ask questions. I don't know of any add on with Confluence that would let you do a public-facing Q\&A style system.

Thanks,  

Kian


author: Bren Eckles
body: A login is fine like we do now with our Jira Service Desk, just not a login that counts again the license limit of 25. Does Questions for Confluence have a login that public can access?


author: Kian Stack Mumo Systems
body: No, they'd have to ocunt against your license.


author: Bren Eckles
body: Thank you Kian for your patience. We can close this discussion.


author: Kian Stack Mumo Systems
body: [@Bren Eckles](/t5/user/viewprofilepage/user-id/2183407), it sounds like you're talking about something like [Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview). It's not linked to JSD, but it let's users post questions and crowdsource answers in a way very similar to how you and I are interacting.

comments: author: Bren Eckles
body: Kian, can you tell me if it is possible to create a forum/community for our company like this Atlassian Community with Atlassian?


Tags: confluence-server

forum

server
Corrupted Word Export from Confluence
Asked by Bryan Olinger:

I am trying to export some confluence pages to Word format, but the exported document can not be opened by Google Docs or Pages (Mac). I have been able to do this in the past. The only way I was able to open the exported Word formatted document was with MS Word on an old WIndows PC I have in the lab.


Answers:
author: Diego
body: Hello there [@Bryan Olinger](/t5/user/viewprofilepage/user-id/4245962) !

The behavior you describe is actually listed under a report. You can check the report right here:
> * ++***[Files exported to word doc doesn't open in Mac Pages and Google Doc](https://jira.atlassian.com/browse/CONFCLOUD-26113)***++

The only two possible workarounds, as of today, is to export the file to PDF and then convert to Word or install Microsoft Word on your macOS machine.

Let us hear from you!


Tags: cloud

confluence-cloud
Custom User Macro to Extract all the comments of an issue type and show in a tabular format.
Asked by Soumalya Sen:

I need to write a custom user macro, wherein I have to bring all the comments pertaining to an issue type and show them in confluence in a tabular format.

The macro should be able to pull up list of all the issue types along with all the all the comments associated with it and show them in a tabular format.

I am totally new to confluence, and I am not able to achieve this nor get any tutorial regarding the same on how to wrtie custom user macro.

Can you please help me to figure out how to write the user macro in order the achieve the above mentioned task.

Amy help would be highly appreciated.

Thanks in advance.


Answers:
author: Fabian Lim
body: Hi [@Soumalya Sen](/t5/user/viewprofilepage/user-id/4239841)

You can read this article that provides instructions on how to create customized macros: <https://confluence.atlassian.com/doc/writing-user-macros-4485.html>

Regards


Tags: automation

comment

confluence-server

jira

macro

server

user-macro
Cannot access my account
Asked by roy_ferguson:

Atlassian wants to re-verify my account so says its sending a verification to my e-mail - that I don't receive.

Can't access my account!


Answers:
author: Ste Wright
body: Hi [@roy_ferguson](/t5/user/viewprofilepage/user-id/4245839)

If your organisation is using firewall or proxy settings, this could be blocking some verification services.

I would whitelist Atlassian's domains and IPs and see if this resolves the issue - see those on [this page](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html).

If you're still having issues - or if you're the main Admin and cannot access your site to see the user settings - I would suggest contacting <https://support.atlassian.com/> for further assistance.

Ste

comments: author: roy_ferguson
body: You are a good and kind man....thanks!


Tags: cloud

confluence-cloud
Copy/Pasting an image from the clipboard causes a browser crash
Asked by a.trezzi:

Hi all,

I've recently noticed this behavior since I moved from a 2015 Macbook pro to a new M1 chipset Macbook pro.

Confluence page in edit mode  
I'm trying to paste (cmd+V) an image from the clipboard (cmd+C) from Adobe XD into a table cell.  
The OS spin bar appears, the browser (tested on safari and chrome) gets unresponsive.

I have to Force Quit the browser  

As a fix, I tried to copy-paste smaller images and it works.

I was doing exactly the same actions on my older laptop without any issue

thanks in advance for your help!


Answers:
author: Tessa Tuteleers
body: Hi [@a.trezzi](/t5/user/viewprofilepage/user-id/4245658) ,

welcome to the community!

Sadly, we have seen reports like this already, on other OS versions as well.   
I specifically heard that browser add-ons can be to blame here.   
Could you have a look at [this thread](https://community.atlassian.com/t5/Confluence-questions/Why-Confluence-Freezes-on-Chrome-while-editing-a-minute/qaq-p/1080650) and see if you might have a new browser plugin that might cause this?   

Hope this helps for you, please let me know if it doesn't!

- Tessa

comments: author: a.trezzi
body: thanks for your help Tessa :)


author: Modestas Garliauskas
body: Maybe it's just me, but I don't see how this issue relates to [this thread](https://community.atlassian.com/t5/Confluence-questions/Why-Confluence-Freezes-on-Chrome-while-editing-a-minute/qaq-p/1080650) . Anyway, the issue with pasting images to Jira from clipboard on M1 Mac is still present and very annoying.


Tags: cloud

confluence-cloud
Can I provide read access to JIRA releases on Confluence Calendar without project admin role?
Asked by Kirsten McGlone:

We use Confluence Calendars to share out our release plan. We started dynamically pulling these values from the Fix/Version within JIRA, though we determined that anyone who isn't a "Project Admin" could not see the results in the calendar. I want to avoid granting elevated permissions to business users who just want to see the release calendar...is this possible? If so, what role offers read-only access to fix/versions?


Answers:
author: Fabian Lim
body: Hi [@Kirsten McGlone](/t5/user/viewprofilepage/user-id/492001)

I don't think you can lock access to fix versions.

What I would do instead is to restrict the page that contains the calendar to only the project admin group. This way you don't need to worry about changing anything in the jira project side.

Regards

comments: author: Kirsten McGlone
body: Hi - Thanks very much for your reply. My issue is actually the opposite, as I do not want to lock it down...I want the calendar to be public, becoming accessible to viewers outside of the Project admins. I found that Confluence users outside of this admin group could not see the Release Calendar even in read-only state.


Tags: calendar

confluence-server

fix-version

permission

release

server

team-calendars-for-confluence
how to to create my introductory space
Asked by Ana Dallabrida:

Hi I just got transferred to a new department in my company they and i was instructed to create my into space /page in confluence. Any tips?


Answers:
author: Kat Warner
body: Hi [@Ana Dallabrida](/t5/user/viewprofilepage/user-id/4245361) - I have moved this into the Confluence collection where it is more likely to be seen by people who can answer your query. It was in the Community Feedback and Announcement section which is focused on this community rather than the specific products.


author: Nic Brough -Adaptavist-
body: Usually when people ask you to do that, they'll give you a little guidance on what to include in it.

Our lot has "create a profile page and talk about about yourself, get a photo in it so people have a face to spot, mention places you've worked (so if they come up as clients...), and broadly what skills you bring" - it's a social thing for us. I find it useful when I'm about to have a meeting with a new colleauge I've not met before, just to get a bit of background.

Failing any guidance, have a look at a few people's others, see what they've done and make your own version of it if you find a good one.
jira application getting error - plugins/servlet/samlconsumer
Asked by vimalsawant:

in ie and firefox am getting error - plugins as below:

plugins/servlet/samlconsumer

We can't log you in right now

Please contact your administrator


Answers:
author: Luis
body: Happens to us as well randomly:  

![2021-03-26_09-37.png](https://community.atlassian.com/t5/image/serverpage/image-id/136084i8E773182FF95065B/image-size/large?v=v2&px=999 "2021-03-26_09-37.png")  
![2021-03-26_09-45.png](https://community.atlassian.com/t5/image/serverpage/image-id/136085i84922C764A92BC39/image-size/large?v=v2&px=999 "2021-03-26_09-45.png")

comments: author: Dylan Pokun
body: Hi,

This has been happening to us as well. Mostly when clicking on URLs from Excel files.

Anyone found the reason behind this ?

Regards,

Dylan


Tags: cloud

confluence-cloud
How to send a mail to all mentioned persons with a triggered workflow?
Asked by Denis:

Hallo everyone,

I'm new in working which workflows for Confluence (Comala Workflows). I have created a wokflow which sends a mail to the user, who changed the status of the page. Which works perfectly.

Now i want to build a wokflow which sends a mail (not just the normal notifications in confluence) to all persons who are mentioned on the page.

Thanks for your help.


Answers:
author: James Conway
body: Hi [@Denis](/t5/user/viewprofilepage/user-id/4245177)

Welcome to the community! We do not currently have the capability to reference the users mentioned in a page. I recommend that you look at workflow parameters.

* If you are using Confluence Cloud, see: see [https://wiki.comalatech.com/display/CDMC/Edit+workflow+parameters+in+workflow+builder](https://wiki.comalatech.com/display/CDMC/Edit+workflow+parameters+in+workflow+builder?)
* If you are using Confluence Server or Data Center, see: <https://wiki.comalatech.com/display/CDML/Require+Parameters+on+State+Transitions>

Please let me know here if you have any further questions, or contact our friendly support team at <https://support.comalatech.com>

Kind regards

James  
Senior Product Manager


Tags: cloud

confluence-cloud
Comala Workflow parameter shows empty
Asked by Leo:

Hi Team,

the popup for wokflow parameters shows empty though there are values.

The same workflow and parameters works fine in another space

could you please guide me where I can find and troubleshoot the same

Regards,  
Leo


Answers:
author: James Conway
body: Hi [@Leo](/t5/user/viewprofilepage/user-id/2367914)

Could you drop us a message at <https://support.comalatech.com> so our friendly support team can help you resolve this issue.

It would be really useful if you could attach your workflow markup as a txt file and a screen recording or screenshots.

Thanks in advance

James  
Senior Product Manager

comments: author: Leo
body: Thanks [@James Conway](/t5/user/viewprofilepage/user-id/3320578) for your quick reply. will with our team and submit a request via portal. thanks again :)


author: Leo
body: Hi [@James Conway](/t5/user/viewprofilepage/user-id/3320578)

I would like to try out something, but would like to confirm with you

1. Deleting parameter at space level(hope it won't affect global template)

2. Disable workflow

3. Enable it back

would like to know will that affect anything with existing pages/activities or they'll resume at the status whereever they were in?

Thanks in advance

Leo


author: James Conway
body: Hi [@Leo](/t5/user/viewprofilepage/user-id/2367914)

* Deleting parameter a space level will not affect the global template
* Disabling and enabling workflow will recreate the space level parameters
* The existing pages will resume at the status they were in

Hope that helps

James  
Senior Product Manager

P.S. Apologies for the delay, our support team will normally be able to respond quicker than me!


author: Leo
body: Hi [@James Conway](/t5/user/viewprofilepage/user-id/3320578) ,

Thanks for your assistance. it seems to be a known issue with version 6.12.x I've fixed it by updating the plugin to latest version

Regards,

Leo


Tags: comala

confluence-server

server