Error while installing Confluence in a linux server
Asked by ericmaicon:

Hello,

I am trying to install a Confluence in a AWS EC2 server and I am not getting success.

It is a m3.medium machine, with 3,75 of ram.

I have installed JIRA and Confluence there, with apache proxy.

JIRA is working fine. I restored the backup and everything is going well for some weeks.

Confluence is installed. But when I try to run the install quick wizard, it crashes in the mean time.

Captura de Tela 2015-08-05 ?s 22.42.50.png

After press Next, the window runs per 1 minute and crashes, giving the error:

```
com.atlassian.config.ConfigurationException: Error creating bean with name 'cacheStatisticsManager' defined in class path resource [services/cacheServiceContext.xml]: Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'ehCacheStatisticsManager' defined in URL [jar:file:/opt/atlassian/confluence/confluence/WEB-INF/lib/confluence-cache-ehcache-5.7.4.jar!/cacheProviderContext.xml]: Cannot resolve reference to bean 'userI18NBeanFactory' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'userI18NBeanFactory' defined in class path resource [i18NContext.xml]: Cannot resolve reference to bean 'localeManager' while setting bean property 'localeManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'localeManager' defined in class path resource [i18NContext.xml]: Cannot resolve reference to bean 'settingsManager' while setting bean property 'settingsManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'settingsManager' defined in class path resource [applicationContext.xml]: Cannot resolve reference to bean 'upgradeManager' while setting bean property 'upgradeManager'; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'upgradeManager' defined in class path resource [upgradeSubsystemContext.xml]: Cannot resolve reference to bean 'attachmentToCeoConversionUpgradeTask' while setting bean property 'schemaUpgradeTasks' with key [4]; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'attachmentToCeoConversionUpgradeTask' defined in class path resource [upgradeSubsystemContext.xml]: Cannot resolve reference to bean 'luceneConnection' while setting constructor argument; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'luceneConnection' defined in class path resource [indexingSubsystemContext.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [com.atlassian.bonnie.LuceneConnection]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: org.apache.lucene.store.LockReleaseFailedException: Cannot forcefully unlock a NativeFSLock which is held by another indexer component: /var/atlassian/application-data/confluence/index/write.lock	com.atlassian.confluence.setup.actions.AbstractSetupAction.transitionFromColdToVacantState(AbstractSetupAction.java:166)	com.atlassian.confluence.setup.actions.SetupStandardDatabaseAction.setupDatabase(SetupStandardDatabaseAction.java:60)	com.atlassian.confluence.setup.actions.AbstractDatabaseCreationAction.execute(AbstractDatabaseCreationAction.java:33)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:65)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.xwork.interceptors.XsrfTokenInterceptor.intercept(XsrfTokenInterceptor.java:100)	com.atlassian.confluence.xwork.ConfluenceXsrfTokenInterceptor.intercept(ConfluenceXsrfTokenInterceptor.java:26)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.security.interceptors.CaptchaInterceptor.intercept(CaptchaInterceptor.java:50)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:46)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:52)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:24)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:72)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:37)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:46)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:66)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:27)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:59)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:51)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:153)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:78)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.xwork.FlashScopeInterceptor.intercept(FlashScopeInterceptor.java:25)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:34)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:55)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:58)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:40)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.security.interceptors.NosniffSecurityHeaderInterceptor.intercept(NosniffSecurityHeaderInterceptor.java:21)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.security.interceptors.XXSSSecurityHeaderInterceptor.intercept(XXSSSecurityHeaderInterceptor.java:21)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:32)	com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)	com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:58)	com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)	javax.servlet.http.HttpServlet.service(HttpServlet.java:727)	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)	com.atlassian.confluence.util.profiling.ProfilingPageFilter.doFilter(ProfilingPageFilter.java:45)	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:115)	com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:68)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:41)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:26)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:42)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:63)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:30)	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:100)	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:61)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:65)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)	com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:26)	org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)	com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:29)	com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)	com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:43)	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:47)	com.atlassian.confluence.tenant.TenantGateFilter$1.call(TenantGateFilter.java:43)	com.atlassian.confluence.tenant.TenantGate$3.call(TenantGate.java:167)	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:42)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:44)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:73)	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:53)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:32)	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:71)	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:50)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
```

I tried several links from you on internet and nothing have success.

What should I do?  
[](https://community.atlassian.com/t5/Confluence-questions/Error-while-installing-Confluence-in-a-linux-server/qaq-p/418095?attachment-id=2521){#link_1191d7a53f2135}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/70837/1/Captura%20de%20Tela%202015-08-05%20%C3%A0s%2022.42.50.png){#display_1191d7a53f2135_0}


Answers:
author: Luciano Fagundes
body: Eric

The documentation below should helps to configure the database for Confluence. Could you please confirm if you have followed what is described on the documentation?

<https://confluence.atlassian.com/display/DOC/Database+Setup+For+MySQL>

Cheers

L.F


author: ericmaicon
body: Hello Siddheshwar Mhetre, thanks for the answer.

I tried but even with it, the server crashed.

Do you have another suggestion?

Regards,

Eric


author: Siddheshwar mhetre
body: Hi,

If you're running Confluence 5.6 or below, downgrade the JRE / JDK *1.8* to **1.7**.

OR

Add "`&useUnicode=true&characterEncoding=utf8`" on the end of the above Database URL

Regards,

Siddheshwar Mhetre