youngmon/atlassian-qna huggingface dataset:
When jIRA creates a new task, how do I get confluence created from the template
Asked by Stwdo_S:

hello ,

I want to know if JIRA can be monitored in Confluence. When JIRA creates a new task, it will be created in confluence according to the template


Answers:
author: Craig Nodwell
body: Hi [@Stwdo_S](/t5/user/viewprofilepage/user-id/5009859) rather than pulling from Confluence it makes more sense to do a push from Jira. How you achieve that depends a lot on the platform you are on re: Cloud/Server/DC and what plugins you may have available to you. This is entirely doable.

comments: author: Stwdo_S
body: Hello, is there any specific method to achieve it


author: Craig Nodwell
body: Again it depends on the platform and what plugins you may have. Can you share some of those details.
Do we have version control on draft documents, as a native Confluence feature?
Asked by Arunkumar Mohan:

Do we have version control on draft documents, as a native Confluence feature

Steps:

Created a page and saved as a draft (unpublished) page.

Modified the same draft page twice, without publishing

Can I track the changes made on the same Draft document? I want to retrieve some of my previous content.


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Arunkumar Mohan](/t5/user/viewprofilepage/user-id/4621430) ,

Draft pages are not versioned.

comments: author: Arunkumar Mohan
body: Okay, thank you.


Tags: cloud

confluence-cloud

draft

version
API to get a specific batch name with username?I only have username and no batch id
Asked by Sushant Pillai:

API to get a specific batch name with username?I only have username and no batch id. Rest API using python


Answers:
author: Garrett
body: Hey [@Sushant Pillai](/t5/user/viewprofilepage/user-id/3932085)

This would be a really great question to share in our developer community.

We have a number of Trello Engineers that are active there, and they or some community champions would be happy to give some guidance for more advanced topics like the API.

<https://community.developer.atlassian.com/c/trello>
Can I export the Activity Log into a csv or otherwise?
Asked by sweber:

I am looking to export the activity logs for multiple cards to compile some detailed information into a Gannt chart for historical archived data. Can anyone help me identify if this is possible and how much can be pulled? I would be fine with looking at powerup options as well.


Answers:
author: Vero Rivas
body: Hi [@sweber](/t5/user/viewprofilepage/user-id/4371552)

Look at this post

<https://help.trello.com/article/747-exporting-data-from-trello-1>

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

<https://help.trello.com/article/924-making-sense-of-trellos-json-export>

Cheers

comments: author: sweber
body: Thanks for the quick reply! I do have some more questions though...

The powerup you showed doesn't indicate it can export the activity log, do you know for sure it can? I don't want to spend money if it doesn't provide what I actually need, the same goes for upgrading to business class.


Tags: activity-stream

export
Business Class includes Paid Plugins
Asked by Lucas Bulegon Mello:

When i pay my business class, all the paid plugins are included or i need to pay them all separated?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Lucas Bulegon Mello](/t5/user/viewprofilepage/user-id/4371640) ?

Welcome to the Community! That's a great question, when purchasing the Trello Business Class plan you have access to a full range of Power-Ups with an ability to add more per board than the free plan. However, if you wish to use any Pro/Paid Power-Ups this would be in addition to the Trello plan.

I hope this helps, if you have any other questions please just ask away ?

All the best,

Laura

comments: author: Lucas Bulegon Mello
body: Thanks [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)


author: Laura Holton _ACE Rotterdam_
body: Happy to help ?
account verification email not received
Asked by larissa carvalho silveira:

i created the account with my email larissa.silveira@drogariasbrasil.com and i am not receiving the verification email. tried several times but its not working. i need help because is for my job.

kindly,

larissa


Answers:
author: Vero Rivas
body: Hi [@larissa carvalho silveira](/t5/user/viewprofilepage/user-id/4371558)

You have checked in your spam tray, if it is not there, contact trello support

<https://trello.com/es/contact#/>

Cheers
Driving Butler using data in a table?
Asked by Anders Schneiderman:

Is there a way to use Butler employing data that's more than a single variable? For example, when projects get to a certain point, I'm going to need to apply a bunch of dates to a bunch of Trello cards. The dates are calculated using an Excel spreadsheet which produces 2 columns:

date card name

Is there a way to put this data into a form that Butler could use to add a date to each associated card? Or would I need to look at using the API? Or perhaps creating a power up?

Thanks!


Answers:
author: milynnus
body: [@Anders Schneiderman](/t5/user/viewprofilepage/user-id/4359853)

You would need to use some code.
Contato telef?nico com suporte
Asked by Jonatas Cavalcante:

? poss?vel algu?m do Time entrar em contato comigo?

Preciso falar com o time de Vendas para adquirir licen?as Business Class.


Answers:
author: Vero Rivas
body: Hi [@Jonatas Cavalcante](/t5/user/viewprofilepage/user-id/4371473)

Try with support trello

<https://trello.com/es/contact#/>

Cheers


Tags: atl-gruland
How to restore deleted card from my board?
Asked by Klaudia Drw?cka:

Hi, i have a problem with deleted card on my board. One of my team members deleted an important card from my board and now i can't check what was it. Is there any option to restore a card that was deleted? There was a lot of important stuff :(


Answers:
author: Fabienne Gerhard
body: Hi [@Klaudia Drw?cka](/t5/user/viewprofilepage/user-id/4371454)

welcome to this wonderful community!

Restore is only available when the card is **archived** and **not deleted** (which is permanent).

When is archived

* go to Board menu
* choose 'More'
* Click on '[Archived Items](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5f7494ed4cedfd0017639a09/file-E65maWC7n3.png)'
* Look for the card and click '[Send to Board](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5f74949f52faff00174f4ad5/file-cDfjeIjkip.png)'

For more information check this help [article](https://help.trello.com/article/795-archiving-and-deleting-cards#:~:text=Deleting%20a%20card%20is%20permanent,it%20again%20later%2C%20if%20needed.)! Really hope the card is only archived
Copy board to different workspace
Asked by Kate:

Hello. I have a board I created in another account that is fully functioning with a team and I don't want to move it, however I want to be able to create a copy or template so I can further develop the structure. Am I able to do this without making any changes to the board in its current workspace?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Kate](/t5/user/viewprofilepage/user-id/4371491) ?

Welcome to the Community! So, it depends on your current Trello plan but there is an option to make the board you're talking about a template....

"Within Trello Business Class and Enterprise Workspaces, boards of all visibilities can be turned into templates. Additionally, any public board can be converted to a template so that others in the Trello community can benefit from tried-and-tested workflows. From the **Board Menu** , select **More** and then select **Make template** . (You must be an admin of the board to see this option.) Turning the board into a template will hide comments and activity, but members will remain on the template."

Read more here \>\> <https://help.trello.com/article/1187-creating-template-boards>

I hope this helps but always here if you have any other questions!

All the best,

Laura

comments: author: Kate
body: Thank you Laura ?


author: Vero Rivas
body: Hi [@Kate](/t5/user/viewprofilepage/user-id/4371491)

Look at this post

<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>

<https://help.trello.com/article/772-associating-a-board-with-a-team>

<https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account>

Cheers

comments: author: Kate
body: Thanks Vero for the help!


author: David
body: Hello,

I am in a similar situation and I'm not sure the answers provided fully solve my issue.

I have been invited to a board that I have not created. other people from my organisation are part of this board that we use to track project progresses. I have an enterprise workspace.

I have been given the task to make this board "better". In order to do this I need to try few things to see if they work and I don't want to mess with the original board too much or make any change that will be reflected on the original board without me controlling it. This is why I was hoping to be able to make a copy of the board on to my workspace and be the only one to be able to see it or work on it until I have something I am happy to release/implement on the original board. I don't particularly want to make a template or move the board or change anything to it I just want a copy.

Is it possible to simply do a copy from workspace 1 (shared workspace) and paste it to workspace 2 (my workspace) and be the only person to see/edit that copy?

Thanks,

David

comments: author: Kerry Draper
body: I'm in the same boat and don't see an answer to this question :(


author: Kerry Draper
body: Found the answer on a different page...

Open the Board. Located on the right upper side of the board is a menu. Click it and then click 'more'. You'll see 'copy board' there. Follow the prompts on where you want to copy it too.


author: Christian R
body: thx
Is there another way to contact customer support?
Asked by Dana Gallaty:

I've been receiving this 'support service connection issue' for the past 5 days now when trying to submit a ticket to customer service. Is there an email address I can contact customer support with instead? Is anyone else experiencing this issue?

![Screen Shot 2021-04-28 at 2.12.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/140970i15361032ACE6322B/image-size/large?v=v2&px=999 "Screen Shot 2021-04-28 at 2.12.34 PM.png")


Answers:
author: Vero Rivas
body: Hi [@Dana Gallaty](/t5/user/viewprofilepage/user-id/4371324)

Try with this

<https://support.atlassian.com/contact/#/>

Cheers
How do I get Butler to stop carrying out actions for rules I've deleted?
Asked by Kate Freedman:

Hi all,

I have used Butler since before it was integrated into Trello. Since then I have revamped my Butler commands several times, changing and deleting a number of commands. There are several commands that I have deleted that are still running, even though I have deleted them. It's especially annoying because these deleted commands are counting towards my monthly quota and causing me to run over my quota. How do I stop these supposedly deleted commands from running?


Answers:
author: Garrett
body: Hey Kate,

Sorry to hear about that strange behavior with those commands. To do some more digging, would you mind sending us a message on our contact form please?

<https://trello.com/contact>

Ideally, if you can include a few details of some commands that should not be running, an example card that was affected by them, and specifically where those were deleted from, that would be a big help!


Tags: butler
Is there a way that my boss and I can work on the same card without messing up each others notes?
Asked by Jen Lumandas:

My boss and I have to work on the same card at the same time sometimes and it messes up our notes when we do that. Is there a way that we can work on the same card without messing each others notes?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Jen Lumandas](/t5/user/viewprofilepage/user-id/4371226) ?

Welcome to the Community! There's definitely some options for you, the first question that comes to mind is do you need to see each others notes/comments?

If the answer is no then there is a Power-Up called Private notes which lets you store personal notes on Trello cards that only you can access. Making it ideal for users that share boards with clients, customers, team members or stakeholders. Take a look here \>\> <https://trello.com/power-ups/5cdb7c34cf4f69645909eb19>

I hope this helps but if you have any other questions ask away, I'm here to help ?

All the best,

Laura

comments: author: Jen Lumandas
body: Hi Laura. We still need to see each others notes/comments.

Is there a way for that?

Thank you.


author: Laura Holton _ACE Rotterdam_
body: Hi Jen,

No worries, there are other Power-Ups that you could help. I'd recommend either [NoteJoy](https://trello.com/power-ups/5ab54c6caa1a00d7687bf852/notejoy) or [Evernote](https://trello.com/power-ups/55a5d915446f517774210003/evernote) instead - I've attached their urls so you can easily take a look/compare both.

Let me know if one of these helps, if not there may be other options we can take a look at ?
planning out the year using card repeater and calendar
Asked by Cathy Wise:

How do i plan the rest of the year's email marketing schedule and have it show up on a calendar? i set up, for example, a flash sale to repeat monthly. using the card repeater. i don't see the task past the current month on the calendar power-up nor the calendar view. what am I doing wrong?


Answers:
author: Lara
body: Hi Cathy,

Thanks for reaching out!

Viewing cards via the Calendar Power-Up (or Calendar View) will only show cards that currently exist on your board.

The Card Repeater Power-Up allows you to set up recurring cards using automation, however, since those cards do not currently exist on the board, you won't see them in the calendar.

That said, I definitely understand how this would be helpful, so I've flagged this as a feature with the team!

If you're wanting to see those cards in your calendar, you'll need to create those cards and set their respective due dates.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: calendar

card-repeater
Can I have Butler trigger when description contains ANY of a list of terms?
Asked by Suitless Robot:

I'm trying to set up a butler rule with the following trigger:

If the card description contains ANY of the following terms:

Alabama, Arizona, Georgia

Then apply a checklist.

Is there a way to fill in the "description contains" trigger field so that it will trigger if any term is matched? TIA!


Answers:
author: Manjula Madineedi
body: There is a command "regex:" (regular expression) which can be used in this case.

The link I found earlier on this, which may be helpful in writing the rule.

<https://community.atlassian.com/t5/Trello-questions/Trello-Butler-is-useless-for-us-unless-there-is-an-OR-condition/qaq-p/1220364>

Thank you!

comments: author: Suitless Robot
body: This worked! Thank you Manjula!


Tags: butler
Como excluir as subtarefas da visualiza??o do quadro principal?
Asked by Danielle Navarro:

Ol? Bom dia!

utilizo Quadro kanban em um projeto de software e n?o quero que as subtarefas fiquem visiveis no quadro principal. Como fa?o?


Answers:
author: Vero Rivas
body: Hi [@Danielle Navarro](/t5/user/viewprofilepage/user-id/4370961)

Look at this post

<https://help.trello.com/article/1165-task-dependencies>

<https://blog.trello.com/trello-card-dependencies-hello-epics-power-up>

Cheers


Tags: jira

sub-task
Accounts
Asked by Kelly Hurley:

If someone from my team is already a trello member but they are have trouble logging in.... can I re-invite them to the boards? Do they have to contact Trello themselves?

Thank you!


Answers:
author: Vero Rivas
body: Hi [@Kelly Hurley](/t5/user/viewprofilepage/user-id/4190632)

Before contacting Trello, to try with another browser if it is on a PC, if it is in the application, to delete the cookies, to make sure that the data is being entered correctly

If all else fails, the best thing to do is contact trello support.

<https://trello.com/es/contact>

Cheers
Is there a way to turn OFF covers so one is never created unless I click COVER?
Asked by Clance LaTurner:

Frequently Trello creates a cover when I'm uploading to a card....then I have to take the time to turn it off (I seldom want a cover). I'd definitely prefer that it post a cover ONLY when I tell it to instead! Thanks.....


Answers:
author: Michael Pryor
body: Click "...Show Menu" top right, then More, then Settings, then uncheck "Card Covers enabled"

comments: author: Clance LaTurner
body: Thanks, Michael!


author: Clance LaTurner
body: Michael - Just to verify.....only the one who originates the Board can change this setting? Each user has to accept what that person has it set at. Correct? Seems that s/b an option that each user can set for him/herself.....
Get All Cards With Specific idCustomField
Asked by Andrew Jackson:

I'm looking to retrieve all cards where a specific custom field is completed.

Looking at cards with the custom field completed, I can see that the idCustomField appears on the api call. If the card hasn't got the field completed, it doesnt come back on the api call.

I have 500+ cards and only need to return the 10 cards with this customfield. Looping through the cards errors out due to the number of calls.

Surely there must be a way of getting the cards with this customfield only in 1 call without looping through all cards?


Answers:
author: milynnus
body: [@Andrew Jackson](/t5/user/viewprofilepage/user-id/4370626)

Have you tried using Butler action to collect cards where CF is checked into a checklist then use that checklist to feed into your program via Butler Http Request with payload the cardidlong and may be the checklist name?


Tags: api

custom-field
Cannot log in
Asked by Novo LT:

Good Day! I have used Trello with no problem. One day I have put a "log" - \[Removed by moderators\] and "password" without any success. I have tried to apply to support service to renew the password. I got a letter with link but I cannot go on it. The link does not work. Please help!

Thanks in advance!

Karina


Answers:
author: Ang?lica Luz
body: Hello Karina,

Welcome to Atlassian Community!

I can see that your Trello account is an Atlassian account as well.

Can you please test accessing id.atlassian.com first and then access Trello? If possible, use an incognito window just to make sure that you will be redirected to the correct account.

Also, can you please let us know the error you are facing when trying to access Trello and the error when you access the reset password link?

Kind regards,  
Ang?lica


author: Novo LT
body: I have got the link to change the login and pass but It does not work. I push it but the link does not work. New page does not open. Please help!

Could you send me the link in Word file?

Thanks in advance!

Karina

comments: author: Ang?lica Luz
body: Hello Karina,

Thank you for the details.

Have you tried opening the links using incognito mode?

Please, confirm that there is no extension on your browser or some policy on your company/email that might be blocking the links to open.

You can also reach out directly to our Trello support on <https://trello.com/contact#/> so they can verify what is happening.

Kind regards,  
Ang?lica


author: Brant Schroeder
body: [@Novo LT](/t5/user/viewprofilepage/user-id/4370592) Welcome to community. Usually when I see this it is because the wrong email address is being used. Can you confirm from past emails that you are using the correct email.

Also is this a personal or work trello account?

I escalated to Atlassian so they can look at it as well.

comments: author: Novo LT
body: It is work trello account. Usually I use working email as login. Now I can ask about help only from gmail post to write.

Karina


Tags: atl-rvw
??????
Asked by ??????? ?????????:

????????????, ? ???????? ?????? ??????? ?? 1 ???. ?? ????? ???????? ?????? ???????? ?? ???? ?????- ????? ?????? ????? ?????? ?? ???? ???. ? ??????? ????????, ???????? ??????????? ? ??????? ? ??????? ??????? ????????? ? ???? ???????? ? ???? ????????


Answers:
author: Vero Rivas
body: Hi [@??????? ?????????](/t5/user/viewprofilepage/user-id/4370315)

Look at this post

<https://trello.com/es/pricing>

Cheers
Trello login not available after registration
Asked by Roman:

I have registered a new account at trello.com and confirmed it. I still can't login at Trello, it always says "There is no account for this email". And no, I didn't mistype my email address.

So, how long do I have to wait until my account becomes available for Trello? It's half an hour now since I registered. By the way: strange behaviour nowadays to have to wait that long for a registration.


Answers:
author: Alexander Bondarev
body: Hi, [@Roman](/t5/user/viewprofilepage/user-id/4370260) !

Welcome to the Community!

Try to contact Trello Support Team throught [this form](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/).

I hope that after you figure out the authorization problem, you can continue using the wonderful Trello!

P.S. have you already tried to login throught another browser?

comments: author: Roman
body: Thanks for your quick reply. Yes, I tried a different browser, but with no success. Same problem.


author: Alexander Bondarev
body: Hm, then it remains to contact support...

Maybe they can check technical problems with your account ????

Please tell us what caused this when you figure it out. Maybe it will help someone else in the Community in the future!


author: Roman
body: Support seems unable to solve this up to now, they sent me a link to this topic instead. ?


author: Alexander Bondarev
body: Really strange...

Roman, can you show screen with error that you get in authorisation?


author: Roman
body: Sure:

![trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/141360iB94883BE82E91FAB/image-size/large?v=v2&px=999 "trello.jpg")

Email address is the same I used during registration and which I confirmed by email link. I still have the confirmation mail in my mailbox.


Tags: registration
Why can't I login?
Asked by pspary:

What have these new people done to this product?: I cannot log in. Redirects from Tfrello to Altissan. The send password does not work? I am completely unable to access my work.

It used to be an easy-to-use awesome product, now it is rapidly going downhill!

This is not a banking application it is a banner designer, it doesn't need annoying double authentication. What's with all the excessive security? Are you letting the programmers make business decissions?


Answers:
author: Alexander Bondarev
body: Hi, [@pspary](/t5/user/viewprofilepage/user-id/4370134) !

Try to reset your Atlassian account password throught [this link](https://id.atlassian.com/login/resetpassword).

I hope that after you figure out the authorization problem, you can continue using the familiar and wonderful Trello!

comments: author: Norbert Trommler
body: Hello, I got the same problem. I set a new Atlassian password but got always redirectet to the login page.

It seems this happens only in Google Chrome (currently used version 90.0.4430.93 ). There is no problem with MS Edge (Version 90.0.818.49).


author: Alexander Bondarev
body: Hi, [@Norbert Trommler](/t5/user/viewprofilepage/user-id/4370204) !

Interesting feedback.

[@pspary](/t5/user/viewprofilepage/user-id/4370134) , have you already tried to login throught another browser?


author: Norbert Trommler
body: Yey, MS Edge works