youngmon/atlassian-qna huggingface dataset:
Need support for Task Reminder for Confluence - getting reminder for task that is not mine
Asked by Rosario De Domenico:

A colleague of mine keeps getting the task reminder email for a task that is not assigned to him. His name does not appear in the task and the task is marked as completed but my colleague keeps getting the reminder.

Altassian support ruled out the issue as a "plug-in" issue and pointed me to plug-in support that pointed me to here... Given that the task does not appear among the Confluence Tasks for that user but only in the email I have to agree that the issue comes from the plug-in.

The issue affects only one user and only one task in one page. Issue is pretty old (months) and "survived" multiple page edits as well as Confluence upgrades.

Is there anyone who can, please, assist with further troubleshooting and fixing of this issue?

Here is a screenshot of the page where the task is and of the e-mail from Task Reminder.

Page with Task.png

E-Mail with Task wrong user.png

[](https://community.atlassian.com/t5/Confluence-questions/Need-support-for-Task-Reminder-for-Confluence-getting-reminder/qaq-p/108798?attachment-id=8879){#link_1185c88863c5ad}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/18201/1/E-Mail%20with%20Task%20wrong%20user.png){#display_1185c88863c5ad_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Need-support-for-Task-Reminder-for-Confluence-getting-reminder/qaq-p/108798?attachment-id=8880){#link_1185c88863c5ad_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/18201/2/Page%20with%20Task.png){#display_1185c88863c5ad_2}


Answers:
author: Rob Woodgate
body: Hi Rosario,

Possible answers:

1. Delete the task to try and break the link (you can always recreate it).
2. Try removing and then recreating his permissions to view the page.
3. Try logging in using another browser. If he stops getting the notifications then clearing the cache of the browser he normally uses should solve the problem.

On a side note: Scandio's [Atlassian vendor page](https://marketplace.atlassian.com/vendors/1210714) list their staff who have accounts here, and you can also email Scandio support using the email address on that page.

If I mention @Carla Harth and @Christian Koch (Scandio) (the first 2 names on their vendor page), hopefully they or one of their colleagues will appear here as if by magic to help you :smile:


Tags: confluence-administration
Additional meeting note template
Asked by Lavi Landman:

*This question is in reference to Atlassian Documentation: [Meeting Notes Blueprint](https://confluence.atlassian.com/pages/viewpage.action?pageId=829077401)*

I understand that there is an option to customize the existing meeting note template, and I am wondering if there are additional pre-defined templates, which are different than the "attendees, Goals, Discussion Items and Action Items" which are popular and available for selection.


Answers:
author: Rob Woodgate
body: Hi Lavi,

There is the [Template Bundle](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.templates-dev/server/overview), available on the Atlassian Marketplace, although it is Server only and I'm not sure if it has what you want.

You can [create your own templates](https://confluence.atlassian.com/confcloud/create-a-template-724764986.html) though, both globally and just within a space. If you want to keep the original template than that's probably the best way to go.


Tags: blueprint

confluence-administration

documentation
Please, help me choose hardware for server
Asked by Oksana Hak:

Please, help me choose hardware for server:

- confluence 5000 users  
- hipchat 5000 users

together and separately

Thnx!


Answers:
author: Jeremy M
body: Dear Oksana,

For HipChat the following specs are recommended;

* Under 100 users: 2 CPU cores (2GHz or higher) and 4GB RAM
* Under 500 users: 4 CPU cores (2.8GHz or higher) and 8GB RAM
* Under 1000 users: 8 CPU cores (2.8GHz or higher) and 16GB RAM
* Under 3000 users: 16 CPU cores (2.8GHz or higher) and 32GB RAM
* Under 5000 users: 16 CPU cores (2.8GHz or higher) and 64GB RAM

For Confluence the following specs;

| Users | Spaces | Pages  | CPUs | CPU (GHz) | RAM (MB) |
|-------|--------|--------|------|-----------|----------|
| 150   | 30     | 1,000  | 1    | 2.6       | 1,024    |
| 350   | 100    | 15,000 | 2    | 2.8       | 1,536    |
| 5,000 | 500    |        | 4    | 3         | 2,048    |

Hope this helped you!

Friendly Regards,

Jeremy Mooiman


author: Rob Woodgate
body: Hi Oksana,

You can find the Confluence Installation Guide [here](https://confluence.atlassian.com/doc/confluence-installation-guide-135681.html) and the HipChat Installation Guide [here](https://confluence.atlassian.com/hc/hipchat-server-installation-guide-606306334.html).

Both of these pages have links to the minimum system requirements, which will tell you what the hardware requirements are.


author: Oksana Hak
body: Thnx Rob!

1)

I'm not strong enough to understand that. give me link to the server in the online store, please!

2)

This server is right ?

<br />

SPARC T5-2 SERVER (Rack, 3U, 2x SPARC T5 16-core 3.6 GHz, 256GB DDR3-1066 registered DIMM, 4x300GB 10000 rpm 2.5-inch SAS-2 HDD, 4x 10 GbE (100 Mbps/1 Gbps/10 Gbps), 2x hot swapp 2060W RPS (1+1), Oracle Solaris 11.1, Oracle VM Server for SPARC, Oracle Solaris ZFS)

comments: author: Rob Woodgate
body: Hi Oksana,

This is the page for the Confluence server hardware requirements: <https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html>

This is the page for the supported platforms for Confluence (O/S, DB, application server, browsers): <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

This is the page for the HipChat server requirements: <https://confluence.atlassian.com/hc/system-requirements-for-hipchat-server-606306343.html>

If you need help, you can [ask Atlassian](https://www.atlassian.com/company/contact/product-evaluator-advice), or you can hire an [Atlassian Partner](https://www.atlassian.com/partners/search?page=1) to help you scope your needs.


Tags: confluence-administration
How do you restrict access to external users
Asked by Rodney Franklin:

*This question is in reference to Atlassian Documentation: [Manage groups](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721627)*

How can you restrict access to confluence for external users


Answers:
author: Rob Woodgate
body: Hi Rodney,

You have to have an account to use Confluence, unless you've enabled anonymous users. By default, the anonymous users setting is switched off globally for Confluence, so you don't have to restrict access to anonymous users, you have to deliberately grant access.

See [here](https://confluence.atlassian.com/confcloud/make-a-space-public-827106208.html) for more information.


Tags: documentation

user-management
Is it possible to create a space template?
Asked by Cyril Benkimoun:

I would need to create several spaces with the same architecture.

Would it be possible to define a new template for space?


Answers:
author: Rob Woodgate
body: Hi Cyril,

Confluence doesn't provide a tool to do this, but there are add-ons such as [Copy Space for Confluence](https://marketplace.atlassian.com/plugins/ac-copy-space/cloud/overview) (cloud) or [Comala Publishing](https://marketplace.atlassian.com/plugins/com.comalatech.publishing/server/overview) (server) that allow you to define a space and make multiple copies of it (in essence, allowing you to create a template space and use that template to create a new space)


author: EPS Software Engineering AG
body: Hi Cyril,

We had the same needs in our company and developed the add-on Space Tree Creator.

Give it a try: **[Marketplace Link](https://marketplace.atlassian.com/plugins/eps.focuspro.SpaceTreeCreator/server/overview)**

Here you find some **[Live Examples](https://focuspro.eps.ch/display/PEPSMarktExample/Marketplace+Examples)** (no registration needed).   

Regards,  
Stephan


author: Cyril Benkimoun
body: Ok, this is not the best solution but it will fit the need.

Thanks for the (quick) answer!

Cyril.
confluence migrate with different website
Asked by Hsu Yao Chang:

Dear partners,

If we would like to migrate confluence with different our website by apache in ubuntu server,we try to copy our website to the path of /var/www/html of apache. But when we connect the our website , it will connect confluence login page (because we have use this way of <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html> to change confluence port from 8090 to 80 port) . So how can we connect our website and confluence separately ? Thanks a lot.


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is not a static or generated website, it is a service.

The stuff under /var/www is utterly irrelevant to Confluence, so you can forget it. Just put your website on it as normal (or not, if you don't want it there). Some people create an empty directory just to indicate that there's a place reserved for Confluence, but you don't need it.

Choose a url for Confluence, when you set up the apache proxy, it will know that if a user lands there, it will go to Confluence for the data. The setup of the proxy is covered in the doc you refer to.

comments: author: Hsu Yao Chang
body: Dear Nic Brough,

Thanks for your kindly reply. But I would like to make sure with you as listed as below:

**Choose a url for Confluence, when you set up the apache proxy, it will know that if a user lands there, it will go to Confluence for the data. The setup of the proxy is covered in the doc you refer to.**

choose a url mean the setting of General Configuration--\>Site Configuration--\>Server Base URL, is it right?

I can setup confluence by using apache proxy, but another website can not work in apache by 80 port service. How can we make another website work with confluence by 80 port , Thanks a lot.


author: Nic Brough -Adaptavist-
body: I'm not sure what you are asking now. If you want to run Confluence on yoursite.com/confluence, that's your base url, and what you need to set up in the proxy. If you want it on confluence.yoursite.com, then set it up there. The doc contains examples of both of those types of scheme.

There's then nothing to stop you running other sites, at places like yoursite.com/home, or home.yoursite.com


Tags: confluence-administration
Can you have more than 1 draft in process at the same time?
Asked by Philip Ratcliff:

I'm trying to build a number of pages before publishing them together, but I can't see how to create multiple drafts. Is that a global, local or user-based restriction?  
[](https://community.atlassian.com/t5/Confluence-questions/Can-you-have-more-than-1-draft-in-process-at-the-same-time/qaq-p/47130?attachment-id=11706){#link_1185c920e59af1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/243612/1/Screen%20Shot%202017-02-01%20at%2009.13.40.png){#display_1185c920e59af1_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Can-you-have-more-than-1-draft-in-process-at-the-same-time/qaq-p/47130?attachment-id=11707){#link_1185c920e59af1_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/243612/2/Screen%20Shot%202017-02-01%20at%2009.12.37.png){#display_1185c920e59af1_2}


Answers:
author: Vasiliy Zverev
body: Yes, you can have number of drafts. Go to "user / drafts" and you will see list of all your drafts.

comments: author: Philip Ratcliff
body: So why do I see this message then when I try to create a new page?

Screen Shot 2017-02-01 at 09.12.37.png

If I answer "Resume" it drops the new page and returns to the draft previously created; if I answer "Discard" I lose any work I've done on the previous draft.

Screen Shot 2017-02-01 at 09.13.40.png

So could this be a local control that has been set by our administrator?


author: Vasiliy Zverev
body: Hm, I did not think about this case.

Since I would reccomend you to create more one space (for example, personal space) which visible only for you and create all lages there. When all pages will be ready just move it to target space.
Site backup not available?
Asked by David White:

In confluence cloud - I'm following <https://confluence.atlassian.com/confcloud/create-a-site-backup-724765526.html> to create a site back. I don't have the Backup Manager link on the Confluence Admin page though. Am I missing something?


Answers:
author: Rob Woodgate
body: Hi David,

The Backup Manager link is in the Administration section, on the bottom left of the Confluence Administration page:

Backup Manager.png

If you can't see that link then you need to contact Atlassian Support.  
[](https://community.atlassian.com/t5/Confluence-questions/Site-backup-not-available/qaq-p/272033?attachment-id=7630){#link_1185c930a79791}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/46013/1/Backup%20Manager.png){#display_1185c930a79791_0}

comments: author: David White
body: Thanks, an infrastructure upgrade apparently meant those options weren't available to me for a couple of days.


Tags: cloud

confluence-cloud
Trial Add ons and published pages
Asked by Kailash Krishnamurthi:

Hi, I have a basic cloud account for 10 users. I have installed a confluence add on : HTML Macro for Confluence Cloud, that expires in a month or so. Does this mean that I wont be able to edit/change Macros where I have used this particular Add On?  

Also is there anyway I can hide the menu that appears to the left of a published page (by default).  

TIA


Answers:
author: Nic Brough -Adaptavist-
body: You will see an error box where the macro has been used. You'll be able to edit or remove it, but if you leave it there it's going to continue to throw errors.


Tags: cloud

confluence-cloud
Nginx proxy setting
Asked by KOORU:

I read [this](https://confluence.atlassian.com/confkb/how-to-use-nginx-to-proxy-requests-for-confluence-313459790.html) page

so I did like this but my confluence is not working and also i can't rollback

what can i do??


Answers:
author: Nic Brough -Adaptavist-
body: What does the log say is wrong? Look at last few lines of atlassian-confluence.log and catalina.out

Also, what happens if you visit the server without going through the proxy?


author: KOORU
body: I can't see any page in my server

snap 2017-01-31 10.57.32.png

confluence server process is alive but i can't access  
[](https://community.atlassian.com/t5/Confluence-questions/Nginx-proxy-setting/qaq-p/59009?attachment-id=171){#link_118f856faa947e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/9905/1/snap%202017-01-31%2010.57.32.png){#display_118f856faa947e_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Nginx-proxy-setting/qaq-p/59009?attachment-id=172){#link_118f856faa947e_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/9905/2/snap%202017-01-31%2010.56.51.png){#display_118f856faa947e_2}


author: Sam Hall
body: Can you provide more information about exactly what you mean by "not working". What error messages / problems are you seeing?


Tags: confluence-administration
Cloud development space to test macro customization?
Asked by Camille Mathieu:

Hello,

For various reasons, I cannot get access to an instance of Confluence, but am tasked with making a custom macro (editing status macro to fit our needs).

Is there a cloud space to test the marco script for confluence macros?

Thanks!


Answers:
author: Sam Hall
body: You can get a Cloud development environment here: [go.atlassian.com/cloud-dev](http://go.atlassian.com/cloud-dev), but unfortunately [user macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) are [restricted functions](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html) in Confluence Cloud: they are not available.

Instead, you could run a local Confluence Server development environment using the [Atlassian plugin SDK](https://developer.atlassian.com/docs/getting-started). Once you have the SDK installed, you can use the [atlas-run-standalone](https://developer.atlassian.com/docs/developer-tools/working-with-the-sdk/command-reference/atlas-run-standalone) command to run a local Confluence for testing your macro.


Tags: cloud

confluence-cloud

status-macro
Employee Location tracking
Asked by Basem Qreieyeh:

Can i use any of Atlassian products to track my employees location?


Answers:
author: jurei
body: thanks


author: limon4ick
body: You can try use JS geolocation for plugin. But the location is determined approximately

<https://www.w3schools.com/html/html5_geolocation.asp>


author: Nic Brough -Adaptavist-
body: You'd need to write something to capture that. It'll need to take data from whatever it is you want to use to capture their location.

comments: author: Basem Qreieyeh
body: you mean that the employee have to write their locations

or can i integrate with any product to capture that?


author: Nic Brough -Adaptavist-
body: I think that's the point - you have not told us what you are using to do this tracking. Users deliberate entry? Noting when they use security id to enter/leave one of your buildings? Login to your systems in physical locations? Etc.
Can Confluence Wiki 4.0.3 run on MySQL 5.5.46?
Asked by Maria Piotrowski:


Answers:
author: Nic Brough -Adaptavist-
body: From memory, Confluence 4 should be able to use MySQL 5.1 and 5.5

I'd strongly recommend upgrading to a supported version though. 4 has security holes and is not compatible with modern browsers. It's certainly not supported at all.
Double forward slash does not bring up 'date' option
Asked by Julio Valdez:

Hi,

In one of my confluence instances (v 5.4.4) when you type a double forward slash // a calendar does not become available. Is this due to the version of confluence?

Thanks in advance.


Answers:
author: Steven F Behnke
body: It was added in Confluence 5.5.


Tags: confluence-administration
Change body of page while keeping its version number
Asked by Tuelle:

Hi,

Is it possible to make a change to the body of a page without generating a new version of the page?

Use case: I want to generate some information (about the approval workflow) that shall be added to the body of the page before the page is published.

Thanks for your support


Answers:
author: Christian Kretzschmar
body: Hi @Tuelle,

I think it is not possible prevent Confluence from creating new page versions. I do not know any setting which disables Confluence' versioning mechanism.

Why would you prevent versioning when adding new data to a page? Will you use the version number somewhere else in our use case?

Regards,

Christian
How do you create a parent space?
Asked by Martin Bluck:

I have a space on Confluence called "SysAdmin".  
All of the pages in this space are under "Home" (parent).  
Is it possible to create another parent (i.e. Home2) and move some of the existing pages to this space?Screen Shot 2017-01-30 at 14.07.12.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-create-a-parent-space/qaq-p/305258?attachment-id=8820){#link_1185ca044d10d4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/51550/1/Screen%20Shot%202017-01-30%20at%2014.07.12.png){#display_1185ca044d10d4_0}


Answers:
author: Rob Woodgate
body: Hi Martin,

No problem. To do this, you need to go to **Reorder pages** , which you can get to either by going through **Space tools** \> **Reorder pages** (the **Space tools** button is in the bottom left of the sidebar) or by clicking the ellipsis (the 3 little dots) in the top right hand side of any page and selecting **View in hierarchy**.

In the **Reorder pages** tab that will open up, a tree view of all the pages in the space will be displayed. You can drag and drop pages within this treeview in any order you like. If you drag a parent page to a new location, the children will come too.

comments: author: Martin Bluck
body: Thanks Rob, much appreciated.


author: Milo Test
body: A space can only have one Home page, but you can change the home page and/or add more parents under that home page. You can then add the second Home page to the Space Shortcuts list.

comments: author: hakimshukor
body: But how to add more parent ? I noticed that, we can create new article (call it as A), and that new article (A) can become a parent.. But the problem is, we have to fill in the article (A)..But i just want the parent as a title only, and its child will be the articles.


author: James Elie
body: Hi Martin,

Version 6 of Confluence allows you to copy/move an entire page hierarchy (tree).

<https://confluence.atlassian.com/doc/confluence-6-0-release-notes-844235309.html>

Older versions require paid plugins. The Copy Page Tree plugin looks like it might work, but I haven't tried it. We have used the Space Tree plugin, but that was specifically for duplicating an entire Space.


author: Rob Woodgate
body: Hi Martin,

Your question is a bit confusing. You says that all of your pages in the **SysAdmin** space are under a parent page called **Home** , but that you want to create another parent called **Home2** and move pages that are currently under **Home** to "this space" (i.e. **Home2**)

Are you asking how to move child pages from one parent page to another parent page in the same space?

OR

Are you asking how to move pages from one space to another space?

comments: author: Martin Bluck
body: Hi Rob,

Yes that's right, I want to move child pages from the **Home** parent to **Home2**in the same space.


Tags: confluence-administration
Wiki markup in confluence to define number of issues to display in lists
Asked by Stefano Romano:

Hello,

I'm looking on a way to use a wiki markup parameter in confluence to add a list of JIRA by a defined query.

We need to be able to decide how many issues to display as the standard JIRA macro, but with the markup, because we are already using the parameter "cache=false" to let the list be refreshed at the page reload.

Can someone let me know if exist some other parameter as those stated in [this documentation page](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) to decide how many issues to display in the page?

Thanks in advance.

SR


Answers:
author: Luiz Farias
body: Hi Stephano,

Unfortunately, the only way to limit the maximum number of results is at the macro browser, there's no available option to limit the results through wiki markup.  
I think the add-on Advanced Tables may have some options to limit the results and fulfill your needs, you can see more information here: <https://bobswift.atlassian.net/wiki/display/TBL/Improving+the+JIRA+issues+macro+with+the+Table+Plus+macro>

comments: author: Stefano Romano
body: Thanks anyway for your answer @Luiz Farias.

We have not this plugins that should be useful for other things but I cannot find the parameter we are looking for.

I'm thinking about requesting this as a new feature for the actual macro or markup plugin.

SR


Tags: confluence-administration