youngmon/atlassian-qna huggingface dataset:
Confluence page gadget - error render JIRA chart
Asked by Dante Labate:

Hi Community!

I'm trying to put a confluence page with the JIRA panel.

For this, I added the JIRA gadget at the confluence  
(<https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html>)

I was able to create a page at the confluence of how I wanted the panel (the graphics appear as expected and desired)

When I go to JIRA and add the "Confluence page gadget" gadget, the graphics are not displayed. Instead, the following message appears.

"Can not render the JIRA chart macro due to a run-time error."

I tried with the gadgets:  
Pie chart (does not load)  
JIRA (works if table (list of problems) if chart does not work).  
Filter results (do not load)

Am I doing something wrong?

JIRA 7.1.7  
Confluence 5.9.12


Answers:
author: Andy Heinzer
body: Hi Dante,

I don't have an expectation that this would always work. The Confluence Page Gadget does have limitations in regards to having other macros work inside of it. These are listed in the documentation of [Confluence Page Gadget](https://confluence.atlassian.com/doc/confluence-page-gadget-218275791.html).

Why exactly are you attempting to nest a Jira macro inside a confluence gadget, inside another Jira gadget on a Jira dashboard? If Jira instance is the same througout this scenario, I think it would be easier to just display the Jira gadget data directly in the Jira dashboard without the use of Confluence at all. I am confident that I am missing something here. Perhaps you can help elaborate the purpose here so that I can better understand the desire here.

I would be interested to see if we can look at both the Jira logs and the confluence logs when this error occurs. I am interested to see if there is some more details errors in the logs that might help indicate a clear stacktrace or error message aside from the one you have mentioned so far.

Regards,

Andy

comments: author: Dante Labate
body: Hi [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137)

Thank you for your interest in helping me.

My need comes down to having a JIRA dashboard lined up.

The JIRA layout is limited compared to the layouts we can create on a confluence page.

the idea was to create a structured dashboard on a confluence page and display it on JIRA.

Is there any other way to get the same result (a Dashboard aligned)

I would even accept plugins/addons/apps suggestions


author: Dante Labate
body: [@Shawn C](/t5/user/viewprofilepage/user-id/502249)

Can you help me?


Tags: chart

confluence-server

gadget

jira

jira-server

server
installation
Asked by Felipe Santos:

hi support, can i install Jira and Confluence inside of domain into a apache server with linux centos + Plesk?  

or should i use a fresh and clean linux server.  

the linux version has a iso file.sh  
i was looking for a folders and files and a install folder.  

thanks


Answers:
author: Shannon S
body: Felipe,

There's no issue here, you just have to make sure the ports don't overlap and that you decide which application or website you want to access first when typing in your domain.

As for installation, you can follow this article:

* [Installing Jira applications on Linux](https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-linux-938846841.html)

The installation directory itself is what you download when you download Jira. It won't be called "installation" however:

* [Jira application installation directory](https://confluence.atlassian.com/adminjiraserver073/jira-application-installation-directory-861253887.html)

Let me know if you have any questions!

Shannon


Tags: jira
Installation issue
Asked by Felipe Santos:

Hello fellas, i am bit confuse.

should i install Confluence into a new fresh vps ?  

or can i use a linux vps with apache, and install this inside of domain?  

and this is the same for Jira?  

thanks in advanced


Answers:
author: Felipe Santos
body: Hi, i was able to install inside of domain that i went it,   
but now i am not able to access the app.  

i can't call localhost, because this is an remote VPS.  

so i tryed my domain and my ip without success

<https://158.69.97.218:8080/>  
[https://jira.projetobeauty.com.br:8080](https://jira.projetobeauty.com.br:8080?)  

both i got unable to connect  

i already check firewall.  
do you have an light?

The ssh screen response after installation:  

Please wait a few moments while JIRA Software starts up. Launching JIRA Software ... Installation of JIRA Software 7.11.2 is complete Your installation of JIRA Software 7.11.2 is now ready and can be accessed via your browser. JIRA Software 7.11.2 can be accessed at http://localhost:8080


author: AnnWorley
body: With Apache as a reverse proxy you can run Confluence and Jira on the same VPS, on different ports. Just make sure the VPS has enough resources to run two web severs and a proxy. Here are some resource guidelines for Confluence: [Server Hardware Requirements Guide](https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html) and Jira: [Jira applications installation requirements](https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html)
Missing Menu Items
Asked by Randy Whitehead:

I migrated a site from cloud to server and now I am looking to setup mail server configuration, but my menu doesn't have the Mail Servers item / section.

Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Mail Servers** .

Is this because I imported a cloud site and those options are not available to cloud users?

How do I get them back now that I am on a local server?


Answers:
author: Zak Laughton
body: Hi Randy,

You should be able to see the mail server configuration on Confluence Server after migrating from Confluence Cloud. If you're able to see the admin options (![Cog](https://community.atlassian.com/t5/image/serverpage/image-id/29004i41045EED3F7ED11C/image-dimensions/15x15?v=v2 "Cog") \> **General Configuration** ) but cannot see the **Mail Servers** option, your user likely doesn't have the **System Administrator** permission, which is required to configure mail servers. (for more information on this permission, see [Global Permissions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html#GlobalPermissionsOverview-ComparingtheSystemAdministratorwiththeConfluenceAdministratorPermission))

To add your user to a group with system administrator permissions, a user with this permission will need to add them. The system administrator user for your instance is likely the user you set up when you first installed Confluence. (For reference, this is step 6 of [Migrate from Confluence Cloud to Server](https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html)).

Once you are logged in as the system administrator, you can add the "System Administrator" privilege to any groups you'd like at ![Cog](https://community.atlassian.com/t5/image/serverpage/image-id/29004i41045EED3F7ED11C/image-dimensions/15x15?v=v2 "Cog") \> **General Configuration** \> **Global permissions**.

I hope this helps!  
-Zak


Tags: confluence-server

server
Hyperlink
Asked by Michael Ruddy:

I have a problem stemming from an apostrophe ( ' ) in the hyperlink. When I publish (or preview the link) it is not a recognized hyperlink. If I remove the apostrophe and preview or publish the hyperlink is valid but that isn't a possible solution considering it would make the address incorrect. Does anyone have a solution to this problem?


Answers:
author: Nic Brough -Adaptavist-
body: ' is not a valid character in a hyperlink in its raw form. You need to encode it with a %27, but it's strongly recommended that you do not use software that tries to use ' as part of a url.

comments: author: Michael Ruddy
body: Thanks Champion! How do I encode it with %27?

The link is actually to something within our company so it's safe.


author: Nic Brough -Adaptavist-
body: Doesn't matter if it's "safe", it's not a valid url, so a lot of software will reject or choke on it. It's wrong, and the application presenting it is broken.

To "encode" a character, in most cases you can simply swap the incorrect character for the encoded string for it. So if you're pasting "http://brokenby'link/thing" in as the link, you need to type "http://brokenby%27link/thing"


Tags: cloud

confluence-cloud
What does "Method PROPFIND is not defined in RFC 2068 and is not supported by the Servlet API" mean?
Asked by Marc Itzkoff:

I have MS Outlook 2016 {MSO (16.0.9126.2259)} 32-bit and attempt configuring CalDAV Synchronizer 3.2.0.0 to access a team calendar for sake of 2-way sync'ing.

When I attempt test connection using button \<Test or discover settings\> for the synchronization profile I created, I get an error message window which states, ""Method PROPFIND is not defined in RFC 2068 and is not supported by the Servlet API."

Is this purely a development issue or something related to configuration?

![CalDAV error.JPG](/t5/image/serverpage/image-id/28876i9EB2B578EB9D65BA/image-size/large?v=v2&px=999 "CalDAV error.JPG")


Answers:
author: Diego
body: Hi Marc, how is everything going? The CalDAV two-way sync was introduced recently with Team Calendars 6.0.x, so make sure you have the correct version of Team Calendars.  
The PROPFIND error usually points to problems with the URL used for the CalDAV sync. For the CalDAV to work, you need to have calendars added to the My Calendars section of Team Calendars, as explained here:

[Subscribe to Team Calendars from Microsoft Outlook](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html)  

For short, check:  

- The URL you are using to sync  
- Confluence and Team Calendars Version  
- Documentation linked above  

Let the community know when you end up solving this issue!

comments: author: Don Kleppinger
body: Was this problem solved? I have the same issue. I have calendars in "My Calendars" and copy the url given to me when I click subscribe but it gives me the 501 error when I try to use it. It is version 6.13.4 of ALM Confluence , Outlook 2013 and Team Calendars 6.0.25


author: jeslyn.yip
body: Hi, I face the same issue. Any solution?


Tags: caldav

ms-outlook

team-calendars-for-confluence
Is it possible to make URL from URL field in JIRA clickable in Confluence JIRA macro?
Asked by Boris Karl Schlein:

Hi, I have the custom field 'Documentation' configured as URL field where I add Urls, e. g. to a certain Confluence page. I do not want to use issue links because that is not my use case.

It's not my use case, because I want to use the JIRA macro in Confluence to show a table of certain issues and in this table I also want to list the links to my Confluence pages (which is not possible with issue links).

So far so good. Everything works fine except the fact that links are displayed on my confluence pages **as plain text**, not as clickable text, when I use the JIRA macro in Confluence. :( See the attached image where the links are marked yellow.

We are using Confluence Server 5.9.12 and JIRA Server 7.5.3. Is this problem solved in a later Confluence version or is there a change that this issue gets solved?![Unbenannt.JPG](/t5/image/serverpage/image-id/28862iC46F6F75CFF3B050/image-size/large?v=v2&px=999 "Unbenannt.JPG")


Answers:
author: AnnWorley
body: I reproduced the issue in Confluence 6.10 and verified it is still an issue:

[Custom URL field in Jira displayed as plain text in Confluence 6.10](https://jira.atlassian.com/browse/CONFSERVER-56291)

I also tested in Confluence 6.11 and the issue appears to be fixed:

![Screen Shot 2018-08-15 at 9.34.44 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/29565iA51E07272ACD41CB/image-size/large?v=v2&px=999 "Screen Shot 2018-08-15 at 9.34.44 AM.png")

comments: author: Charlie_Kellerman
body: I am having this issue as well. We are using Confluence Cloud. Is this still an open issue elsewhere?  
![Confluence 2018-11-14 13-46-53.png](https://community.atlassian.com/t5/image/serverpage/image-id/37613i549DAC71143E07E1/image-size/large?v=v2&px=999 "Confluence 2018-11-14 13-46-53.png")


author: fwoon
body: I'm able to reproduce this as well in 6.10.2 easily within 5mins

Apparently Confluence verified it to be fixed/unable to reproduce this in 6.10 \& 6.11.

<https://jira.atlassian.com/browse/CONFSERVER-56291>

<https://jira.atlassian.com/browse/CONFSERVER-33947>

Not sure why they can't reproduce this like we did...feels like we are talking to them from another dimension or something....


Tags: confluence-server

jira

jira-server

server
Does synchrony need a separate database in Confluence
Asked by Navadeep:

Hi Atlassians,

Just like to know whether Synchrony need a separate database in the Confluence Data Center with 2 nodes.

Thanks !!

Best Regards,

Nav


Answers:
author: Igor M.
body: Hello,

No, synchrony in any setup will be connecting to the same DB as Confluence does over its own dedicated connection.

Regards,

Igor

comments: author: Navadeep
body: Thanks a lot for the confirmation Igor. That helps.


Tags: confluence-server

server
How to open an uploaded file that is linked through a file list
Asked by Colette Martin-Wilde:

I have uploaded some files to a file list. I would like to be able to link directly to the document in the file list from a different page and have the file open directly. EG, A file named Dexter.xlsx is uploaded to File List A. I want to link Dexter.xlsx to my home page and have it open when I click on it. Right now, I can't create a link directly to Dexter.xlsx. I can only link to File List A and then open Dexter.xlsx. Is there any way to do this in confluence?


Answers:
author: AnnWorley
body: I understand you want to link directly to an attachment that is displayed on a list on another page.

When you do **Insert Files and Images**, you can choose the page with the attachment list and then choose the attachment from the list, so that the file will be rendered instead of the list:

![Screen Shot 2018-08-14 at 6.01.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/29491i3FFFD9EF62787939/image-dimensions/701x439?v=v2 "Screen Shot 2018-08-14 at 6.01.03 PM.png")


Tags: cloud

confluence-cloud
Unrestricted pages requiring login on iOS?
Asked by Alexandra Mitchell:

Recently, trying to open an unrestricted page on an iOS device (iPhone or iPad) results in a request to login. The URL is being redirected to a restricted URL. However, the same URL loaded in MacOS or Windows opens without requiring a login.

Tested on iOS 10 and 11. Mobile Safari and Mobile Chrome.

Failing with all links, but here is an example:

<https://cachetur.atlassian.net/wiki/spaces/EN/pages/15794277/Editing+in+the+waypoint+list>


Answers:
author: Suren Raj
body: Hello Alexandra,

Sorry to hear that your users are not able to access the Public Confluence pages in mobile. From the description provided, it seems like you are currently being affected by a new bug in our Application that has been recently reported to our Development team, which you can refer to the link below :

* <https://jira.atlassian.com/browse/CONFCLOUD-62108>\]

Currently, the only possible workaround is to use **Use the Desktop site option on the mobile browser.** We are aware that this is not an ideal workaround, but sadly we do not have another option until a fix has been deployed for the bug.

We can see that the status of the bug is shown as **In Progress**, which means one of our developers are actively working on a fix for bug and we expect the bug to be resolved soon.

We would like to suggest you add yourself as a watcher on the bug ticket to receive an email notification once a fix has been implemented and released to all Cloud instances. We have also added an internal comment linking this ticket on to the bug report, for our developers to refer if necessary.

For additional information on Atlassian's bug fix policy, Kindly visit the link below if you need further clarification.

* <https://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy>

We apologize for any inconvenience caused to you due to this bug in our Product. Please let us know if there is anything else we could possibly help you with, we will be happy to assist you.

Kind Regard  
Suren Raj

comments: author: sdombrovsky
body: The issue is resolved, however, it's not tested and not marked for any release version. Our users use iOS devices and we use Confluence for storing release notes for each release and beta build. We have beta build every week and every week we have our users confused by this behavior. Is there any ETA for this issue? Can it be prioritized?


Tags: cloud

confluence-cloud
Confluence site import
Asked by Darryl St_ Pierre:

We currently have JIRA Cloud, and Confluence On-Prem. We're looking at moving Confluence to Cloud.

The article <https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html> states the following:

**Note:** Site import is only available for Confluence-only instances. If you have multiple applications, such as Confluence and Jira, you'll need to export and import spaces individually.

Does this note apply to our situation, or only if the two were currently on-prem and we were moving Confluence to the cloud? It is slightly ambiguous as written.


Answers:
author: David Benson _draw_io_
body: I don't see why you wouldn't be able to perform a site import, but I never trust what the docs say even when they say it'll all be fine (that's nothing specific to Atlassian, I'm just cynical). I'd create a trial conf cloud instance and perform the export/import. I suspect it'll be fairly black and white whether it's worked correctly or not.
Confluence Cloud 50GB Storage Solution
Asked by Alec Jasanovsky:

I need some sort of storage for file sharing and whatnot - since confluence cloud had a 50 GB limit.

Please help.


Answers:
author: Alec Jasanovsky
body: Any chance you have something other than Google Drive solution? Maybe a oneDrive solution?

comments: author: David Benson _draw_io_
body: I haven't used it, but you could try [https://marketplace.atlassian.com/apps/1216789/onedrive-office-365-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1216789/onedrive-office-365-for-confluence?hosting=cloud&tab=overview)


author: Firas Amer
body: I can see that they just increased it to 250GB

<https://confluence.atlassian.com/cloud/atlassian-cloud-storage-policy-873871366.html>


author: David Benson _draw_io_
body: One solution is to use GSuite and use a [Google Drive Connector](https://marketplace.atlassian.com/apps/1214854/google-drive-connector-for-confluence?hosting=cloud&tab=overview) to embed Drive files in Confluence.


Tags: cloud

confluence-cloud
Issue with Confluence maintaining domain cookies set through different subdomain
Asked by James George:

Hey everyone!

I have a question regarding the use of Confluence and cookies.

Currently I'm setting a domain cookie on a domain like sub.example.com. After that cookie being set, I can access it on example.com, sub2.example.com, and so on.

However, when I try to access the cookie at my Confluence domain, docs.example.com, I'm unable to see the cookie.

Possible issues:

I'm using a reverse proxy to route traffic to confluence IP address via nginx like so:

```
server {
 listen docs.example.com:80;
 server_name docs.example.com;
 
location / {
     proxy_set_header X-Forwarded-Host $host;
     proxy_set_header X-Forwarded-Server $host;
     proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
     proxy_cookie_domain docs.example.com $host;
     sub_filter "docs.example.com" $host;
     proxy_pass http://localhost:8090;
 }

 location /synchrony {
     proxy_set_header X-Forwarded-Host $host;
     proxy_set_header X-Forwarded-Server $host;
     proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
     proxy_pass http://localhost:8091/synchrony;
     proxy_http_version 1.1;
     proxy_cookie_domain docs.example.com $host;
     sub_filter "docs.example.com" $host;
     proxy_set_header Upgrade $http_upgrade;
     proxy_set_header Connection "Upgrade";
 }
}
```

Other than this I'm unsure why this isn't working. It's like Confluence is clearing out the cookies. Do I need to set a header elsewhere?

Other information, I'm using Confluence Server v6.X with Scroll Viewport.

Thanks!


Answers:
author: James George
body: After digging around some more I found the answer. The issue was that the cookie in question was being set to secure, and Confluence hasn't being served on an HTTPS server. Setting the cookie flag to not be secure or making the server be secure fixed the issue!


Tags: confluence-server

server
Where is the list of known issues with Confluence version 6.10.0?
Asked by Kelly Bowcott:

We're having issues using the Page Properties report macro inside the Expand macro. If the Page Properties macro is inside the Expand macro, the saved page shows the contacts, but the first row in the list of contacts is not able to be highlighted in order to copy the contacts from the page.


Answers:
author: Mesut Yilmazyildirim
body: Check out this;

[jira.atlassian.com](https://jira.atlassian.com/issues/?jql=affectedVersion%20%3D%206.10.0%20ORDER%20BY%20status%20DESC)

comments: author: Kelly Bowcott
body: Thank you for the list. I'll check it out.
Why does style macro in Confluence not correctly format every section of the page?
Asked by Sandeep Dhindsa:

I have created a confluence page with 3 'span' macros.

Each of these span macros have a class "template".

I have created a style macro for the template reading:

.template {

font-family: Calibri;

color: black;

font-size: 14.5px;

}

However, only 2 of the 3 spans work for this template. Why is this?


Answers:
author: Sharon Hinde
body: Hi Sandeep,

whenever I'm struggling to override Confluence styling in the editable page area I add .wiki-content to the front of my styles.

Try

```
.wiki-content .template {
    your styles...
}
```

comments: author: Shawn
body: Sharon,

can you give a full example on how to do this?


author: Sharon Hinde
body: Hi Shawn,

can you tell me what you are trying to achieve and then I can give a more accurate example.

Sharon


author: Shawn Edstrom
body: Hi Sharon,  
I really am trying to figure out how to indent bullets


author: Robert Reiner _smartics_
body: I'm quite bad with designing with CSS so I probably should not try to give advice ...

... but whenever I'm puzzled about selector issues, I finally find a selector that is more specific than the class I have defined. Maybe this is the case in your context, too?

Maybe have a look at [Specifics on CSS Specificity](https://css-tricks.com/specifics-on-css-specificity/)?


Tags: jira