youngmon/atlassian-qna huggingface dataset:
Link to a heading on a page or another page, is this working?
Asked by Matthew Wong:

I couldnt get this to work. is it working?

these steps are not showing for me:

1. Hover over the heading to reveal the link icon to the left of the heading.

2. Click the link icon to copy the link.

I also tried a legacy anchor to no avail.


Answers:
author: Matthew Wong
body: Finally figured it out: [https://\<org\>.atlassian.net/wiki/spaces/\<SpaceID\>/pages/\<PageID\>/\<PageNameWithSpaceReplacedByDash\>#\<pageTitleWithSpacesRemoved\>-\<AnchorHeadingWithSpacesRemoved\>](https://convergencect.atlassian.net/wiki/spaces/GCS/pages/97648702/TOTP+-+MFA+for+GHDN#TOTP-MFAforGHDN-WindowsAlternativeOTPManager)

My method:

1. pick any text highlight on the page which you want to anchor to heading and create "Link" in the top bar menu (like url email)

2. goto advanced

3. add heading text (with spaces) as instructed by the helper text

4. copy the url made from this link.

5. confirm link works in incognito tab.


Tags: cloud

confluence-cloud
How to integrate Confluence Local Users into Jira
Asked by Christian Barchfeld:

Hi,

i am new to the atlassian universe..

We are currently testing the software confluence, jira and bitbucket. I installed confluence first and set it all up for the users (added about 50 Users and got the groups right) . Then i installed bitbucket and jira. bitbucket asked for user integration from jira, so i installed jira first of both.

I set up a admin user in jira and added the application confluence and also the user directory in confluence from jira. The synchronisation seems to work. But the users from the local confluence database were not synchronised or set up in jira user database.

is there any way to get the confluence users to the jira installation, or is the only way to use a LDAP or delete them in confluence and set them up in jira?

I hope someone can give me a hint or a solution for my problem.

kind regards

Christian


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Christian Barchfeld,

Sadly, Confluence cannot be use as a User Directory for other applications. The only tool you can use for that purpose is Jira. So you have a few options here to centralize your user:

1.- Centralize User Management on Jira and use this tool as a User Directory in other applications (Confluence, Bitbucket, Bambo, ...)  
2.- Connet al your application to your corporate LDAP and either centralize group memberships there or localy in each application

3.- Use Atlassian Crowd for User Management and to achieve SSO (Single Sign On), and use this tool as a User Directory in other applications (Jira, Confluence, Bitbucket, Bambo, ...)

Further Information:

* [**Atlassian Crowd**](https://www.atlassian.com/software/crowd)
* [**Connecting to an LDAP directory**](https://confluence.atlassian.com/adminjiraserver/connecting-to-an-ldap-directory-938847052.html)

* [**Allowing connections to Jira for user management**](https://confluence.atlassian.com/adminjiraserver/allowing-connections-to-jira-for-user-management-938847045.html)

Regards


Tags: confluence-server

jira

server

user-management
Confluence 7.3.1 Installer won`t start
Asked by Pasqual Eusterfeldhaus:

Hello,

im trying to test Confluence in a new Server 2016 Standard Virtual Maschine (based on Hyper-V).

But the Installer provided by atlassian won\`t start. When double clicked i even don\`t see anything to this realated in the processes.

The Server is a fresh installed vm with nothing changed after install.

What i\`m doing wrong? Did i miss some requirements? Thought with the installed everything will be easy :)

Help is appreciated


Answers:
author: Pasqual Eusterfeldhaus
body: OK fixed it! It was the Smart Screen Security which was enabled. After disabling the Smart Screen Security, it starts working.

Maybee this will help others :)


Tags: new-to-confluence
Possible to use groups for free user as well in connection with Jira Service Desk?
Asked by Benjamin_Wettlaufer:

We use one Jira and Confluence project / space for various stakeholder, separated by user groups which worked fine so far. Now we made the move to Jira Service Desk (Data Center version). JSD uses organisations to easily separate different stakeholder, which works fine. Before the move all of our now "customers" needed to be licensed users to be able to use groups on the side of Confluence. I do know that with the cloud version, you can export the organisations from JSD to Confluence but it seems that's not possible for the data center version, is that correct? Which would mean, although using JSD I'm still forced to work with licensed user to be able to separate the connected knowledge space (Confluence) for different stakeholder, right?

Best,  
Ben


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

you can connect only a single Confluence space to a JSD project. This Conflunce space gets specific space permissions to be able to be accessed by JSD customers not requiring a Confluence \& Jira license. This access thru the JSD portal can be configured in two ways: All active users \& customers can access the space without a Confluence license OR only users with a Confluence license can access the space.

The second option allows for the usage of user groups to restrict users to certain pages. The first option doesn't check space access \& restrictions on a user base at all.

So, you will be forced to use option 2: All users need a Confluence license \& the mapping is left to the user groups you use on the Confluence side.

Best

JP

comments: author: Benjamin_Wettlaufer
body: I thought so - many thanks JP. The answer here would be to add several spaces, which seems to be one of the hot topics since years: <https://jira.atlassian.com/browse/JSDSERVER-3295>

Anyway, many thanks!

Best,  
Ben


Tags: confluence-server

server
Space permissions for newly created user
Asked by LD:

I just added a new user to my confluence install. I also created a specific group for the user. I assigned specific permissions to SpaceA, but when user logins he can see updates done in SpaceB and SpaceC and so on. He can also click on the updates link and see the content.

Any ideas?


Answers:
author: Zak Laughton
body: Hi LD,

This typically means the permissions for those spaces are either open anonymously, open to the user, or open to a group the user is in.

To confirm the groups the user is in, go to ![cog](https://community.atlassian.com/t5/image/serverpage/image-id/81887iD11B786C5C626F87/image-dimensions/17x17?v=v2 "cog") \> **User Management**, search for the user, and click on the user. The user's page should show any groups they are a part of.

Open the admin settings for one of the spaces they should not see, and go to the **Permissions** tab. Make sure none of these items have **Read** access for the space:

* The user
* Any groups the user is a part of
* Anonymous users

You may also find this documentation useful in your troubleshooting: [Space permissions overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)

I hope this helps!  
-- Zak


author: Mario Abud
body: Hi [@LD](/t5/user/viewprofilepage/user-id/3741843) , to help you better, do you have Confluence Server or Confluence Cloud? In which groups is the user ? Can you see in his profile

Regards

comments: author: LD
body: I have my own confluence server.

User is a member of a newly created group. i called it confluence_external , i added permissions to the specific Space and that is what the user can see under Spaces, but he can also see things regarding other spaces under All updates , and he can also follow those links to see the content.


author: Mario Abud
body: You have to check if the user is in the group "confluence-users", usually when a user is created he is automatically added to that group. Check the spaces he can see, if the group confluence-user is allowed to see.


author: LD
body: No, user is only member of that new group, confluence_external.

We have a LDAP/Active Directory connection and user is synced through that.


Tags: new-to-confluence

permission
Create from template button
Asked by Andrew.Willoughby:

I inserted a "Create from Template" button on to a page, I previewed it and clicked the button in the preview mode and the template appeared.

I then clicked save and published the page.

After publish, when I click on the button, the template does not load.

Any suggestions about what might be going wrong as this was working a week ago and now appears to be failing.

![Create from Template.PNG](/t5/image/serverpage/image-id/81713i12C8EFC494BB2686/image-size/large?v=v2&px=999 "Create from Template.PNG")


Answers:
author: Shannon S
body: Hello Andrew,

Thank you for reporting this to us. Can you tell me, are you still encountering this issue today?

There was a bug in the last few weeks where you wouldn't be able to use custom templates with the Create from Template button:

* [CONFCLOUD-69212](https://jira.atlassian.com/browse/CONFCLOUD-69212) *Cannot create a page using custom page templates for space*

But it looks like that's been resolved, so it's possible that it's working for you now.

Can you confirm?

Thank you,

Shannon

comments: author: Andrew.Willoughby
body: Shannon -

Yes the issue is now resolved thank you


author: Shannon S
body: Hi Andrew,

Thank you for confirming that!

Take care, and have a pleasant weekend.

Regards,

Shannon


Tags: cloud

confluence-cloud
how to create my own space?
Asked by Gohar Ghabuzyan:

I have read the "Create your personal space" article on this, however - when i click on my picture, there is no "Add personal space" option in the dropdown.

Is this an access issue?


Answers:
author: Mykenna Cepek
body: You are using the Cloud version of Confluence IF your URL ends with: .atlassian.net

In that case, check with the administrator of your Confluence instance. Ask them to check if Personal Space Creation privileges are enabled for you.

These privilege settings (for both Groups and Individual Users) are in Confluence Administration \> Security \> Global Permissions \> Licensed Users \> Personal Space.


author: Lenin Raj
body: Hi [@Gohar Ghabuzyan](/t5/user/viewprofilepage/user-id/3741805)

Are you on the server or cloud version of Confluence?

If you are on the cloud version, click on your profile picture -\> My Confluence -\> Personal Space.


Tags: new-to-confluence
I am unable to create and edit new Confluence articles
Asked by Michael Self:

I am able to create a new article, but when I am prompted to write the article or make edits I am unable to do so. Clicking, highlighting, or typing glitches the page and I cannot make edits except to delete the page.  

<br />


Answers:
author: Lenin Raj
body: Hi [@Michael Self (OOO)](/t5/user/viewprofilepage/user-id/3741773)

Do you get any specific errors when working on the page? Have you tried a different browser without any add-ons installed?


Tags: cloud

confluence-cloud
Jira issue/filter macro - placeholder size
Asked by Oliver Schulz:

hey there,

I use the Jira issue macro in Confluence with the display option 'Total issue count' in a column of a table. See the third column at the attached file. Is there a way to make the placeholder symbol smaller? It is not very practical because there are a lot of rows with the macro in it.

![jira_issue_macro.JPG](/t5/image/serverpage/image-id/81702i6A59B98A39122D91/image-dimensions/451x189?v=v2 "jira_issue_macro.JPG")

And in the normal page view it produces unnecessary space, see the second attachment.

![jira_issue_macro_2.JPG](/t5/image/serverpage/image-id/81703iFAE01423FCB035B7/image-size/large?v=v2&px=999 "jira_issue_macro_2.JPG")

Appreciate your help.


Answers:
author: Ivan Lima
body: [@Oliver Schulz](/t5/user/viewprofilepage/user-id/1804467) , there is a very similar suggestion ticket raised at [CONFSERVER-57831](https://jira.atlassian.com/browse/CONFSERVER-57831) that most likely applies to your case as well. I encourage you to vote on this ticket to increase its popularity and add yourself to the watchers' list to be notified of the progress of this suggestion moving forward.

Cheers.


Tags: confluence-server

filter

jira

macro

server
Polish characters after upgrate to MySQL
Asked by sokolman:

Hello,

I've change database to production, set to UTF-8 and after upgrade and restore from backup polish special chars are changed to '?'. My confluence version is 7.0.3. Anyone have some idea what to do?


Answers:
author: Bastian Stehmann
body: Ho [@sokolman](/t5/user/viewprofilepage/user-id/3627994) ,

Welcome to the community.

Can you check that you have set the encoding right on server, database and table level.

Additional, this kb article might help you getting closer to the issue.

<https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html>

comments: author: sokolman
body: Hello,

This troubleshooting pass the test, but polish special chars are missing. I've checked data base : schema and tables are in utf-8, utf-8bin.


author: Bastian Stehmann
body: Did you also check the server configuration in your my.cnf?

I once had a similar issue and then it was only the server config missing, if I remember correct.


author: sokolman
body: It works! Thanks

I've added this to my.cnf

    [client]default-character-set=utf8[mysql]default-character-set=utf8[mysqld]collation-server = utf8_unicode_ciinit-connect='SET NAMES utf8'character-set-server = utf8


author: Bastian Stehmann
body: Great to hear that.


author: Lenin Raj
body: Hi [@sokolman](/t5/user/viewprofilepage/user-id/3627994)

Can you check if the actual database content is still in Polish or also changed to '?'. It could have been lost during the backup/restore process.

comments: author: sokolman
body: Hi, Thanks for answer. New content also have '?'.


Tags: confluence-server

server
Site Access Request
Asked by Laura:

Does a company have the ability to place a standard response note if someone is requesting access to Confluence and JIRA?


Answers:
author: Shannon S
body: Hi Laura,

Thanks for contacting us about this! Happy to help.

From my understanding, you want to have some text somewhere on your site that lets users know how they can obtain access to your Jira and Confluence site, is that right? Would this be something you want to automatically display on Confluence, or send as an auto-response in Jira?

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
Daily backups failing after upgrade to 7.2.1
Asked by Adrian Gilbert:

I've had a daily backup that has been working properly for several years and many upgrades.

After the latest upgrade from 6.15 to 7.2.1, they have started to fail with:

2020-02-04 13:42:52,980 WARN \[Caesium-1-2\] \[activeobjects.confluence.backup.LoggingBackupProgressMonitor\] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.  
2020-02-04 13:42:54,670 WARN \[Caesium-1-2\] \[activeobjects.confluence.backup.LoggingBackupProgressMonitor\] endBackup Completed active objects backup.  
2020-02-04 13:43:01,784 ERROR \[Caesium-1-2\] \[confluence.importexport.impl.BackupJob\] runJob Error while running the scheduled backup  
java.io.IOException: Permission denied  
at java.io.UnixFileSystem.createFileExclusively(Native Method)  
at java.io.File.createNewFile(File.java:1012)  
at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:407)  
at com.atlassian.confluence.importexport.impl.BackupJob.runJob(BackupJob.java:68)

I've tried changing the log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging (And even TRACE), but it doesn't give me any information on what file it's attempting to create and fail on.


Answers:
author: Adrian Gilbert
body: Hello? Anyone? It's still failing.


author: Adrian Gilbert
body: It has permissions to the directory /var/atlassian/application-data/confluence/backups

```
drwx------. 2 confluence confluence 6 Apr 14 2018 backups
```

And it also has permission to the folder that I've got configured for backups to be saved to, which is /mnt/Backups/confluence/

```
drwxrwxrwx. 1 confluence confluence 20580 Jan 16 02:00 confluence
```

It's interesting to note that the January 16th @ 02:00 modification time on the second directory is also the last time that the backups worked.

And the confluence user can create files in the directories:

```
[root@03_confluence confluence]# sudo su confluence
[confluence@03_confluence confluence]$ id
uid=1001(confluence) gid=1001(confluence) groups=1001(confluence) context=unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023
[confluence@03_confluence confluence]$ touch foo.txt
[confluence@03_confluence confluence]$
[confluence@03_confluence confluence]$ ls -al foo.txt
-rw-rw-r--. 1 confluence confluence 0 Feb 5 08:22 foo.txt
```

comments: author: Thomas Deiler
body: Does Confluence run with the user "confluence"? Have you tried to set

```
chmod 777 backups
```

So long

Thomas


author: Thomas Deiler
body: Dear [@Adrian Gilbert](/t5/user/viewprofilepage/user-id/1175369)
> java.io.IOException: Permission denied

can you check if the service user running confluence has write access to $CONFLUENCE_HOME/backups ?

So long

Thomas


Tags: backup

confluence-administration

confluence-server

server
Setting the Range Minimum & Maximum Value on a Gantt type chart on the Chart Marco
Asked by C:

Hi

I have a Gantt Chart type chart using the Chart Marco.

I have everything working (almost) and am able to show my project list gantt chart from the Confiform Table Merger.

I can set the Min and Max Value for this gantt chart to specific Dates, but I need it to be dynamic.

I need it to show from 2 months ago to 12 months ahead - but I cant seem to find the correct form to make this work.

For example in excel setting the lower range would be "=today()-60"


Answers:
author: Katie Averill
body: Try just using this approach: -30d (for a 30 day lookback) and +30d for a 30 day look ahead.


Tags: cloud

confluence-cloud

gantt
Images
Asked by Marianne Embree:

In the older version of confluence I could easily change the size of the image - I can no longer do that. The only thing available is to delete it. I can't move the lines in - I want to shrink the image and put a border around this. Where is that functionality. Rule #1 - don't take away functionality!![ConfluenceEditPhoto.jpg](/t5/image/serverpage/image-id/81678iB40DE0FEB0A82BB9/image-size/large?v=v2&px=999 "ConfluenceEditPhoto.jpg")


Answers:
author: Ian Link
body: When you mouse over the small bars on the left or right, are you able then click and drag to enlarge or shrink with aspect kept?

comments: author: Marianne Embree
body: I just learned that 30 minutes ago. It's not the greatest but it works. There are more issues but I think there are some tickets open they are working with to improve. Thanks for your answer!


author: Ian Link
body: I agree, it is a little less than intuitive compared to before. Cheers.


author: Merel_Paulssen
body: When I click and drag an image to a larger size it snap back after publishing the page


author: Laura McWilliams
body: I am having this same problem. I don't understand why they got rid of the border, since that was a really nice feature. Now we just have to add the border ourselves before uploading the images. Using the bars to adjust image size is haphazard at best since they don't give you any guides to indicate the actual size. And the worst part is, the images resize automatically so they often don't look good. There needs to be an option for fixed-size images so what you upload is what you get. This is causing me a lot of frustration right now too.
Import Javascript from BitBucket
Asked by Wesley Frye:

I've got some javascript that I'm running in an html block on a page I have and I'd really like to just use the .js file in our internal bitbucket instead of copying and pasting it into a script block. So something like this...

\<html\>\<body\>

....

\<script src="<https://bitbucket.internal.domain.com/repo/and/path/MyScript.js>"\>

AJS.toInit(function() {

MyScriptFunction1();

});

\</body\>\</html\>

If I look in chrome's developer tools it shows that the script is being included but nothing in my script block is ever running. I even stripped everything out and tried just having a console.log("Did this run?"); call in there and saw nothing.

P.S. I'm basically a rookie to web development so it's a pretty good chance I'm missing a is the sky blue piece here.


Answers:
author: Wesley Frye
body: Like I said, is the sky blue. The src needed to be in a different element than the code block.


Tags: bitbucket

confluence-server

html

javascript

server
Pages with a lot of comments are slow
Asked by Peggy M?rz:

We have a few pages that contain a lot of comments (around 130) as well as attachments and links to other confluence-pages.

We are wondering if it is possible to preload the latest comments and show the rest after pushing a button of sorts?

Any ideas?


Answers:
author: Thomas Deiler
body: Dear [@Peggy M?rz](/t5/user/viewprofilepage/user-id/3455727) ,

this sounds like a new requirement. Best you have a look at <https://jira.atlassian.com/secure/Dashboard.jspa> and search for already existing Suggestions. If you found one, vote for it, otherwise create a news one.

So long

Thomas

comments: author: Peggy M?rz
body: Thanks!


Tags: cloud

confluence-cloud
Restricted Personal space - user cannot access unrestricted page
Asked by Eric Hong:

I have a personal space for all my notes, etc, which no one else has access to.

However, I sometimes want to share a page (ie. meeting notes) to an individual. I am able to share, but the user is not able to access the page, which is unrestricted.

I also don't want to open up view permission to my space since it's personal.

Thanks!


Answers:
author: Darryl St_ Pierre
body: Hi [@Eric Hong](/t5/user/viewprofilepage/user-id/3723442) ,

[@Victor Mutambuki](/t5/user/viewprofilepage/user-id/912991) 's response above is one solution, however keep in mind that if there is anything on your Home page that is personal (or displays document names that you do not want others to see), it will not work. Another consideration to this approach is that if you have a lot of pages, or want to do a lot of sharing you will constantly be managing permissions. It is difficult to manage any space where you have per-page permission security.

If your needs and amount of content are simple, Victor's approach will work, otherwise I would recommend a different approach:

* Make your overall space view-only. Keep your shareable content housed off of the home page.
* Create a private page underneath to which only you have access. Keep everything "personal" below it. All of that content by default will inherit the parent page's (Private) permissions.

Confluence is primarily intended to be a place to share, and is designed that way. Trying to maintain a balance of personal/public content within a space is possible but can get complex and messy if you let it.

I hope this helps. If you do find my answer useful, please consider marking it Accepted. This will assist others with the same or similar questions, and will help me become a more trusted source in the Community.

Darryl

comments: author: Eric Hong
body: Thank you Darryl!


author: Ian Mitchell
body: Good response Darryl!!


author: Darryl St_ Pierre
body: Thank you [@Ian Mitchell](/t5/user/viewprofilepage/user-id/2076193) ! I appreciate the feedback, as I'm trying to become a more helpful resource in the Community.


author: Victor Mutambuki
body: Eric

There are 2 steps that will allow you to achieve this.

1. Give user only View permission in your space.  
2. In the pages that you want to share, restrict access by giving the same user CAN VIEW page using [page restriction permission.](https://confluence.atlassian.com/doc/page-restrictions-139414.html)

**NB**: Have restrictions on all your pages if you do give some users VIEW ONLY permission in your space permission.

Victor

comments: author: Eric Hong
body: Thank you Victor!


Tags: confluence-cloud