youngmon/atlassian-qna huggingface dataset:
Secure non-licensed access to Work Management Project Plan
Asked by Ed Mallette:

I have a use case where some of our project managers would like to be able to provide public or secure public access to their task lists in a given project.  

Is there a way to do this ? I am on a paid service management (not free) subscription and I don't want to pay for licenses for every possible person that wants to view the tasks ?

Thanks!


Answers:
author: Dave Mathijs
body: Hi [@Ed Mallette](/t5/user/viewprofilepage/user-id/4773700) , every user in a Jira Work Management project is a licensed user. There are no read-only "guest" accounts available without a license.

comments: author: Ed Mallette
body: that's unfortunate.


author: Irina_Bel_Stiltsoft_
body: Hi [@Ed Mallette](/t5/user/viewprofilepage/user-id/4773700) ,

If you don't mind using the app for this goal, I can suggest one. It takes you[1 minute to set up a customer portal](https://youtu.be/ud3KhQpojaU) from any Jira Cloud project and let your teammates who don't need access to Jira feed requests into it and see [what the team is working on](https://docs.stiltsoft.com/customercase/browsing-forums-8749130.html#BrowsingForums-SortingandFilteringIdeas/Tickets). The app works as a 'Jira mirror' but with a simpler interface and cleaner overall experience.

And it's definitely cheaper than having Jira licenses. You can [calculate the price](https://marketplace.atlassian.com/apps/1212531/customer-case-jira-support-feedback?hosting=cloud&tab=pricing) on the marketplace for your Jira instance size. Marketplace apps are billed for the number of users in your Jira instance. I hope it helps you.

comments: author: Saralie S.
body: [@Irina_Bel_Stiltsoft_](/t5/user/viewprofilepage/user-id/4550497) Hello! Reposting, copy-paste content, mass upvoting, sock-puppeting, impersonating users,**necroposting** (raising a post from the dead) and any other unethical behavior. As well as this copy-paste commenting.   

This thread is two years old, please remove your comments on old threads and refrain from commenting in the future.   

See our [guidelines](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723)


Tags: cloud
Native Field not translated (french)
Asked by Sebastien VIDALIE:

Hi.

I have to add Start Date "Date de d?but" in my sceens and allow the field to modify tickets planning through Chronology. If not, there is an error message.

The probleme is : "Start Date" is locked as primitive and appear as this form in the field, not the french version.

I did not find to add translation to this.

Thans for your help.


Answers:
author: Trudy Claspill
body: Hello [@Sebastien VIDALIE](/t5/user/viewprofilepage/user-id/5090153)

Welcome to the Atlassian community!

Unfortunately it is not possible to translate locked system fields at this time. I found this issue in Atlassian's backlog. You can vote on it and watch it for updates.

<https://jira.atlassian.com/browse/JRACLOUD-75652>
Closed sprints are not displaying in reburn down chart etc..) but displaying in issue search
Asked by Rami Reddy Oruganti:

I am using Jira cloud and facing below issue

when i click on complete sprint in sprint board it is closed properly but it is not showing in the burndown chart or any other sprint wise reports but when i click on issue search report all the stories are displaying

can you pls suggest how can i bring missing sprints into reports.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

When you say "closed properly", does that mean it was in the last column on the board when the sprint was closed?
I can't configure no more field layout in the issue view
Asked by My Smart Content:

I have a huge problem with the display. The fields layout is in a little thing that I can't change. Please help!

![Capture d??cran 2022-11-28 171819.png](/t5/image/serverpage/image-id/227837i6146DC63ED1F4C35/image-size/large?v=v2&px=999 "Capture d??cran 2022-11-28 171819.png")


Answers:
author: John Funk
body: Hi Dimby,

This looks to be a browser issue. Have you tried with other browsers or with Incognito mode?


Tags: cloud
How to make OKRs visible in Jira
Asked by sunday Joseph:

Leveraging the OKR field in Jira, how do I connect the OKR or linking User Stories to OKR


Answers:
author: Margo Sakova - OKR Board for Jira by Oboard
body: Hi [@sunday Joseph](/t5/user/viewprofilepage/user-id/4519933)   

You can [configure Jira's custom fields as OKRs](https://medium.com/oboard-okr-software/okr-jira-0ebb8d868bf3?utm_source=atlassian-community&utm_medium=referral&utm_campaign=answers) (3rd option in a guide) and connect them to actual issues.  

I would recommend the following setup:

1. Create "**Select List (cascading)**" custom fields for OKRs
2. Add "Objective" and "Key Result" to the Issue Scheme
3. Add OKRs to the Jira Issues that contribute to them
4. Build a filter for your future OKR reports
5. Build your OKR Dashboard in Jira
6. Create a Confluence page for advanced visibility (Optional)

<br />

From the user's standpoint, it will look as follows:  

![okrs-as-cascading-custom-fields-in-jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/307494iBEDE8F7A6A67F1AF/image-size/large?v=v2&px=999 "okrs-as-cascading-custom-fields-in-jira.png")  

I've also added detailed guidance on building a report on them in the handbook I've mentioned above.

comments: author: sunday Joseph
body: [@Margo Sakova - OKR Board for Jira by Oboard](/t5/user/viewprofilepage/user-id/5353918) Thanks a lot, this really helps.


author: Margo Sakova - OKR Board for Jira by Oboard
body: [@sunday Joseph](/t5/user/viewprofilepage/user-id/4519933) happy to help ?


author: Trudy Claspill
body: Hello [@sunday Joseph](/t5/user/viewprofilepage/user-id/4519933)

OKRs are not a native feature or default field in Jira. How have you added OKRs to your instance? Did you add a third party app that added OKR functionality? If so, which one?


Tags: cloud
My workboard disappeared and it's redirecting to https://neshbedrock.atlassian.net/servicedesk/custo
Asked by Bruno Nagano:

Since the beginning of the week my workboard is offline, when I click on the dashboard saved in "my favorites", I'm being redirected to the link "<https://neshbedrock.atlassian.net/servicedesk/customer/portals>".  
Is it possible for a dashboard to disappear like this? How can I resolve this issue?  
Thanks, community.


Answers:
author: Dirk Ronsmans
body: Hey [@Bruno Nagano](/t5/user/viewprofilepage/user-id/5087949) welcome to the community!

Normally when a user is redirected to the customer portals that means they don't have any license assigned to them.

I would suggest for you to ask an admin to validate if you had a JSW or JSM license assigned to you which has been removed.

Since Jira cannot detect you as an internal user (developer or agent) it will redirect you to the portal as customer.

comments: author: Bruno Nagano
body: Hey [@Dirk Ronsmans](/t5/user/viewprofilepage/user-id/124602) ! Thank you for support.

We chose the free plan for task development, something simple to manage for a team of 3 people.  
We create from JWM option but in this situation I am only a user and not an admin but the frame also does not appear for the admin and redirects him to the portal link.  
Do you know something similar?

Thank you again


Tags: atl-rvw

atlassian-support

cloud

jira
??? ???? Atlassian Cloud ? ????????? ????? ??????????.
Asked by Adilet Seit:

????????????, ??? ????? ?? ???? ????? ????????? ??? , ??? ???? Atlassian Cloud ? ????????? ????? ??????????.

?????? ????? ?????? ?? ????????? , ????? ?????? ?????? ?? ?? ???? ????? ?????? ? ??? ?? ?????? ?![????? Jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/227574iE505B74315696BCE/image-size/large?v=v2&px=999 "????? Jira.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This usually means that either there is maintenance in progress or a fault, as the error message says. The link to the status page is worth checking to see if there is a known problem, and if it's maintenance, it should be back in a few minutes, so make a cup of tea and try it again when you get back.

If it is still down, then there are two other possibilities

1. You have not renewed the subscription, and the site has shut down because it has lapsed

2. The organisation that subscribed to the site has been identified as a supporter of the Russian regime that has illegally invaded Ukraine, and hence been blocked. See <https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-stands-with-Ukraine/ba-p/1961059>

-----

????? ?????????? ? ?????????? Atlassian!

?????? ??? ????????, ??? ???? ??????????? ??????????? ????????????, ???? ?????????????, ??? ??????? ? ????????? ?? ??????. ?????? ?? ???????? ????????? ????? ?????????, ????? ??????, ???? ?? ????????? ????????, ? ???? ??? ????????????, ??? ?????? ????????? ????? ????????? ?????, ??? ??? ???????? ????? ??? ? ?????????? ??? ???, ????? ?????????.

<br />

???? ?? ??? ??? ?? ????????, ?? ???? ??? ?????? ???????????  
1. ?? ?? ???????? ????????, ? ???? ????????, ??? ??? ???? ?? ???????? ?????.  
2. ???????????, ????????????? ?? ????, ???? ???????????????? ??? ????????? ??????????? ??????, ????????? ??????????? ? ???????, ?, ?????????????, ????????????? - <https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-stands-with-Ukraine/ba-p/1961059>

comments: author: Adilet Seit
body: Can you please tell me how can I renew my subscription so that we can continue using Jira? since the work is built on Jira, we need it


author: Nic Brough -Adaptavist-
body: Start at my.atlassian.com - this lists all the subscriptions and server licences you have.

You'll need to get one of the people who is a contact for the account to look though, and probably one who is named as the billing contact to hit the "renew" button, although you might be able to add yourself as one of them if you have the right access.
Automation rules on Asset object attributes
Asked by Bart Van Mol:

Hello,

I cannot find any automation possibilities for custom field (of type Asset object) in JIRA work management.

I found this article, but it stil refers to the previous Insight product.

Does anybody know if it is possible and where I can find the documentation?

thanks

Bart


Answers:
author: Mario Ilinovi?
body: Hi,

On this link: <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight> you can find more information for use automation and smart values for Assets in Jira Service Management only.

Br, Mario


Tags: cloud
Security level scheme
Asked by Ronneth Dhanish:

There's a group of members in a team in which one member can only view his/her issues while the rest of the members can view all issues including the issues created by that one member who can only view issues that he/she has created. Is this possible?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can do this with an issue security schema.

In the most simple case, define an issue security scheme that has a single level, and apply it to your project(s), then automate or force it so that a security level is always set on the issues in those projects.

Let's say you create an issue security scheme that will offer the users "none" and "restricted". The "restricted" level should be a rule that says "Group X, and the Reporter of the issue".

When someone sets the level to "restricted" on an issue, then that issue can only be seen by members of group X (i.e. your team) and the person who reported the issue. Note that the reporter can not be a member of group X.

Also, you will need to put the "security level" on the create (and probably edit) screens, and grant all the project users the right to set the issue security. But to automate it a bit, you can default the security level to "restricted", and you could also force that in a post-function, listener or automation as the issue is created.
Portfolio new interface is not showing sprint plan
Asked by sharmila.patwardhan:

I migrated to new view of Jira Portfolio view But the new view is not showing sprint plan view that the earlier view was showing .

Why do I have to add dates explicitly when stories are already tagged to sprints.


Answers:
author: Thomas
body: Hi [@sharmila.patwardhan](/t5/user/viewprofilepage/user-id/3744902) ,

You can display sprints on the timeline when grouping by Team or by Sprint,

See <https://confluence.atlassian.com/jiraportfolioserver/displaying-capacity-in-a-plan-974360323.html> for more details.

When it comes to using the sprint dates for your issues without any specified date yet, you can enable this in the plan configuration as described here: <https://confluence.atlassian.com/jiraportfolioserver/scheduling-967895166.html>

Cheers,

Thomas

comments: author: sharmila.patwardhan
body: I am unable to see any such menu. The menu is incomplete.

It just shows the first question and there are no options thereafter\> I have selected story points as an option. But missing rest of the menu

Do I lack any privileges?

Does it happen because I have created portfolio in old interface and then moved to new interface?


author: Thomas
body: It's possible you might need to update Portfolio for Jira on your instance (need an administration) to the latest version. This will require a Jira Administrator.

Let me know the version you are currently running if you are currently unable to update Portfolio, and I can help you figure out whether the feature wasn't there at all yet for your version.


author: sharmila.patwardhan
body: It is

### Portfolio for Jira v2.26.0 {#toc-hId-1118730646}


author: Thomas
body: I'd strongly recommend updating Portfolio to 3.20 if possible. The improved interface you are trying out was in early access in 2.26 and has since received a large number of features including the one you are looking for.

You can have a look at our migration guide: <https://confluence.atlassian.com/jiraportfolioserver/migration-guide-859479290.html> to ensure the migration goes smoothly.


Tags: advanced-roadmaps

server
Due Date vs. Target End Date
Asked by Helmut Schreiber:

The Due Date is used by us as Feature Complete Date. The Target End Date is the time at which a feature is deployed.

<br />

This now triggers a warning in the Portfolio Plan, because the Due Date must not be before the Target End Date.

Now it is different from company to company how the dates are used and what they mean. Especially if there are Kanban and Scrum teams at the same time

According to our company rules, a due date can therefore be before the Target End Date. So where can I configure the warnings in Portfolio?


Answers:
author: Brant Schroeder
body: [@Helmut Schreiber](/t5/user/viewprofilepage/user-id/1181823) Target dates are a delivered feature in portfolio that are used for planning and to show when work is expected to begin and end. These are not a hard deadline like a due date. Sounds like you just need to change the usage of the fields to align with the software. There is no way to change the warnings.


Tags: advanced-roadmaps
How to delete a duplicate Issue?
Asked by Axel Briones:

I created an issue in a feature, then for some reason when I created a new one copy the same name when I tried to add a new name past it with the same, I know duh, so I got 2 issues with the same name, I do not want to updated with a new name, I just want to delete it. can I do that?


Answers:
author: Hernan Halabi - Elite IT Consulting Group
body: Hello [@Axel Briones](/t5/user/viewprofilepage/user-id/3745658) I couldn't follow much the scenario you have but basically in order to delete an issue you must have **delete issue**permission at the project you are working. Depending the company, sometime that permission is only available for project or Jira administrators. That can be seen on the permission scheme of that project

comments: author: Axel Briones
body: Thanks!


author: Ste Wright
body: Hi [@Axel Briones](/t5/user/viewprofilepage/user-id/3745658)

Depends on whether these are committed changes or not.

If these are committed so the duplicate has an actual issue key, you'll need to:

1. Go into the issue's main view via the issue key
2. Press More \> Delete - this is assuming you have delete permissions in the permission scheme
3. If you don't have delete permissions, check what the process is at your company. It might be that you need to have a Jira Admin delete it - or perhaps close it with a negative resolution (eg. Duplicate) and then exclude it from your plan (see below).

\^ If you haven't committed the change though, you can:

1. Check the box next to the Feature in the scope table
2. Press the button which appears just above the table "Exclude from Plan"

\^ This will remove created issues from the plan (eg. the committed issue above) or permanently delete non-committed issues which haven't got an actual issue key yet.

More details on [this page](https://confluence.atlassian.com/jiraportfolioserver/creating-and-deleting-issues-802170523.html).

Ste

comments: author: Axel Briones
body: Thank you


Tags: advanced-roadmaps

server
Looking for Portfolio for Jira's Product Roadmap
Asked by Andrea Urban:

We are currently using Portfolio for Jira (cloud) to manage work at the portfolio and program levels, tying to the execution of scrum teams. We've been using it for about 6 months and aren't sure it's a fit for our needs. But we'd like to track down the product roadmap to understand if there is functionality on the horizon that may benefit us. If so, we may keep a subscription to it.

I've searched the Atlassian sites and community pages extensively - I can't seem to find a product roadmap for Portfolio for Jira (cloud). Has anyone else ever located one?

I've already read this post: <https://community.atlassian.com/t5/Jira-Software-questions/What-is-the-roadmap-for-JIRA-Portfolio-and-nextgen-JIRA-projects/qaq-p/943403>


Answers:
author: Roi Fine
body: Hey [@Andrea Urban](/t5/user/viewprofilepage/user-id/3010759) ,

The roadmap of Portfolio for Jira varies between deployment options. Are you a Server or Cloud customer?

Cheers,

comments: author: Andrea Urban
body: Ah, good question. I forgot that bit. We are using Cloud.


Tags: advanced-roadmaps
Need to base capacity view on start/end dates
Asked by Dana Hicks:

I am working to do my teams resource management through Portfolio. I understand that the scheduled start/end dates are auto-scheduled. My issue is that the capacity view is based on the auto-scheduled dates and not the dates in my issue card. Is there a way to change this?


Answers:
author: Fernando Bordallo
body: Hello [@Dana Hicks](/t5/user/viewprofilepage/user-id/3743667)

When you say 'dates on my issue card' do you mean the end date you are setting? If so, there is no way that I know of that will fix that. Portfolio will be your source of truth for the start and end dates, becoming your main tool to determine project durations and time spans. If you then want to reflect this on your issue cards, I belive we would be looking at a manual process

comments: author: Dana Hicks
body: Hi [@Fernando Bordallo](/t5/user/viewprofilepage/user-id/1199291) thanks for your reply. Yes, I mean the start date/end dates I am setting. What I've found is that when I enter an hours estimate in the user story, in Portfolio, that story is scheduled for the first available time and using the weekly capacity. So for example, a task with 99 hours is auto-scheduled for a resource with 40 hr/week capacity over 2+ weeks instead of using my start and end dates and dividing the hours evenly. I have used the start after constraint but since there is no must complete by constraint, it does not give me fully what I need. I'm wondering if there is way to have the portfolio capacity view be based on the hours estimate + my entered start/end dates and not the auto-calculated dates.


author: Fernando Bordallo
body: I see what you mean. As far I know, Portfolio will schedule work based on resource capacity to maximize its use. Start and end dates are rough estimates and used to guide the calculation but not the delimiters of the capacity.

However, have you tried to base calculations on 'Target Schedule'? <https://confluence.atlassian.com/jiraportfoliocloud/add-target-start-and-target-due-dates-868977060.html>


Tags: advanced-roadmaps
How do I install Portfolio for Jira 3.x
Asked by benclohesy:

I am evaluating Portfolio for Jira and can only use "live plans". I want to try to use the "improved interface".

We're using Jira Software for cloud.

I can't find any version numbers for Portfolio nor can I find a way to ensure that v3.x is installed.

Any ideas?


Answers:
author: Nic Brough -Adaptavist-
body: You don't.

All software versions on the Cloud platform are managed by Atlassian. There is not yet a Cloud equivalent for Portfolio 3 for Jira Server ready. When there is, Atlassian will update you to it when they're ready to do it.

comments: author: benclohesy
body: thank you!

It'd be nice if the "getting started" doco made that a bit clearer or didn't push to the "improved interface"". Feel a bit like a second class citizen using the cloud version ?

<br />

cheers

B


Tags: advanced-roadmaps
can I view reports in latest portfolio new interface
Asked by Shubha:

can I view reports in latest portfolio new interface


Answers:
author: Michael Andolfatto
body: Hi [@Shubha](/t5/user/viewprofilepage/user-id/3695079) ,

Reporting has been replaced with "working views" in Portfolio 3. Essentially, you can filter the roadmap and share a read-only version of it to display the information you'd like. The Themes report was replaced by grouping/colouring fields such as by Components, Teams, Projects, etc.

There are plans to improve the working views in future releases: <https://confluence.atlassian.com/jiraportfolioserver/future-releases-and-limitations-953663163.html>

comments: author: Shubha
body: Hi Micheal,

I believe I have portfolio 2 as i dont see any working views tab.

Is there a way to view reports in that version?


author: Shubha
body: Also its not cloud


author: Michael Andolfatto
body: There is no actual working view tab, the working view is just a read-only shareable version of the roadmap.

In Portfolio 3/Improved Interface, apply desired filters to your roadmap and click the Share button (top-right)

In Portfolio 2/Live Plan, there is a Reports tab (top-right)

It's worth noting that if you have Portfolio 3, you can disable the Improved Interface to view your plan in the old one where the Report tab can be found. (Cog \> Configure \> Planning Interface \> Disable improved interface)


Tags: advanced-roadmaps
can portfolio be used for roadmapping in classic projects
Asked by victoria.mcguire:

i would like to use the portfolio tool predominantly for roadmapping however I currently hold my projects in classic and i dont really want to change to next-gen, are they compatible?


Answers:
author: Earl McCutcheon
body: Hi [@victoria.mcguire](/t5/user/viewprofilepage/user-id/3738263) ,

Thanks for reaching out, and welcome to the community, and your current setup using the classic plans is the optimal configuration for Portfolio.

Currently in Portfolio the plans are designed to be compatible with the Classic projects, and with next-gen projects are not compatible on many of the features. You can however still see and use the next-gen project type in a portfolio plan, but this is not recommended and the feature set would be extremely limited as covered in the following KB:

* [Portfolio for Jira next-gen support](https://confluence.atlassian.com/jiraportfoliocloud/portfolio-for-jira-next-gen-support-968663298.html)

Regards,  
Earl


Tags: advanced-roadmaps