youngmon/atlassian-qna huggingface dataset:
Labels; Do they Automatically tag an Epic if a child Story or Task is Tagged?
Asked by Anne Shie:

Are the labels assigned to tasks and stories automatically assigned to their Epic, or if an Epic is labeled, will it automatically be assigned to children?  
Thanks!


Answers:
author: Samuel Gatica
body: Hi [@Anne Shie](/t5/user/viewprofilepage/user-id/5568463)

Welcome to the community!

No, labels will not be automatically inherited from parent issues to child issues.

Check the following doc to understand how to work with Labels.

* <https://community.atlassian.com/t5/Jira-articles/Using-labels-in-Jira/ba-p/1782833>

To transfer the labels to a child issue, you may create an automation rule to facilitate this process.

Hope this helps!

Best regards

Sam

comments: author: Anne Shie
body: Thanks Sam, the article does not describe this, but I appreciate your quick repose here. So does this also mean that the labels will not be automatically assigned to an Epic if a child is tagged with a new label? Essentially there is NO way to automatically assign the labels to other relevant types correct? Thanks again! ;-)


author: Samuel Gatica
body: HI [@Anne Shie](/t5/user/viewprofilepage/user-id/5568463)

By default, labels will not be automatically assigned to an Epic when a child is tagged with a new label. However, you have the option to create an Automation rule to facilitate this process in the background.

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/341824iCC35FA931EE3D139/image-size/large?v=v2&px=999 "Screenshot_1.png")

Best regards

Sam


author: Anne Shie
body: Ok thank you!


Tags: cloud

jira-cloud

jira-software
Atlas vs Atlassian goals
Asked by M?lanie Liguet:

Hi

Could someone clarify the subject around atlas and goals?

A few months ago, I read that Atlas is moving to the Atlassian platform and is becoming free for all Atlassian customers.

I want to test it but I can't find Atlas on my cloud platform.

Is it the same as Atlassian Goals which is in EAP?

Is it the same as Atlassian Homepage?

Regards,


Answers:
author: Margo Sakova - OKR Board for Jira by Oboard
body: Hi Melanie,  

Goals are in work in progress now, but you can already sign up for a beta version. Adding an instruction for admin below:  

***To opt in to early access:***

1. *Go to your site's **Administration** at [admin.atlassian.com](http://admin.atlassian.com/). If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the **Administration** for that site.*

2. *Go to **Settings** from the top of the page.*

3. *Select **Platform experiences** on the left-side menu.*

4. *Select the "Sign up now" button and follow the prompts on screen.*


author: Mohanraj Thangamuthu
body: Hello, Atlas is getting retired. Please find the complete change info at <https://community.atlassian.com/t5/Atlas-Group-articles/Atlas-is-evolving/ba-p/2686154>


Tags: cloud

jira-cloud
List View Question
Asked by Carissa Kresich:

Hello!

My team is using a team-managed project, however in list view, the fields shown are different per each user. I was under the impression that the view stayed the same for everyone on the team. How does it get fixed to where everyone has the same view?

Not sure what to do, or just have one person make the master order and have everyone else copy it.


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Carissa Kresich](/t5/user/viewprofilepage/user-id/5531879)

as already suggested, the list view is currently "per user". You may want to watch (and perhaps upvote) this [feature request](https://jira.atlassian.com/browse/JWMCLOUD-98).

Alternatively, if you're open to solutions from the Atlassian Marketplace, there are options available. I'll add more information below.

Hope this helps,

Best,

Hannes

comments: author: Hannes Obweger - JXL for Jira
body: ... and just to expand on the last point: If you're looking for an immediate resolution and are open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2784825).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a range of advanced features - including support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting* - and works across any number of projects.

Plus, any changes that you make to the fields of your view are, by default, shared with all your team members!

This is how it looks in action:

![jxl-basics.gif](https://community.atlassian.com/t5/image/serverpage/image-id/317402iD85F79065B33556E/image-size/large?v=v2&px=999 "jxl-basics.gif")

Any questions just let me know!


author: Seon Shakespeare
body: Hi Carissa,

Unfortunately there's no way to manage List View columns for everyone yet.

Other users have requested this feature too! You can vote for it and add your comments here: <https://jira.atlassian.com/browse/JWMCLOUD-98>

Hope this helps!

comments: author: Carissa Kresich
body: Thank you! So is it safe to say the views are individualized?


author: Seon Shakespeare
body: That's right! Each user can customise their own List View in Jira.

Hopefully, Atlassian will add a way to set a default view for everyone soon


author: Carissa Kresich
body: Thank you!


author: Seon Shakespeare
body: You're very welcome! If my answer has helped, feel free to mark it as the**accepted solution** so others can find it easily. Cheers!


Tags: cloud

jira-cloud
Looking for a jql filter to list all parent tasks that the current user is assigned to child task
Asked by John Hamman:

Hi all, I am trying to figure out the jql statement that will list parent tasks that have the current user as either an assignee or have the current user the assignee as a sub task.  

Is this possible?


Answers:
author: Prosper Agwegiokhe
body: Hi [@John Hamman](/t5/user/viewprofilepage/user-id/5568412),  

My name is Prosper, a support engineer at Appfire, and I'm here to help you.  

As [@Samuel Gatica](/t5/user/viewprofilepage/user-id/753028) as said, unfortunately natively, you'll not be able to do get your desired result.  

In the app where my team works, [JQL Search Extensions for Jira](https://marketplace.atlassian.com/apps/1214791/jql-search-extensions-for-jira-reports?hosting=cloud&tab=overview&utm_source=atlassiancommunity&utm_medium=listinglink&utm_campaign=mauricio), you can use the query below to find parent tasks assigned to the current user or find tasks were a sub task is assigned to the current user:

```
issue in parentsOfIssuesInQuery("assignee=currentUser()")
```

Please contact our [support](https://appfire.atlassian.net/servicedesk/customer/portal/11) if you have any other questions about this query.  

We'll be happy to help you!  

Best regards,  
Prosper.


author: Samuel Gatica
body: Hi [@John Hamman](/t5/user/viewprofilepage/user-id/5568412)

Welcome to the community!

Unfortunately, the desired query cannot be accomplished using native JQL.

You will need to install a third-party add-on, such as Script runner, and then you can execute the following JQL:

**assignee = currentUser() AND issueFunction in parentsOf("assignee = currentUser()")**

Explanation:

* assignee = currentUser(): This part of the query filters tasks where the current user is the assignee.
* issueFunction in parentsOf("assignee = currentUser()"): This part of the query finds all parent tasks that have at least one sub-task assigned to the current user.

By combining these two conditions, the query lists the parent tasks that either have the current user as the assignee or have sub-tasks where the current user is the assignee.

Hope this helps!

Best regards

Sam

comments: author: John Hamman
body: Thanks Sam!


Tags: cloud

jira-cloud
Jira Automation rule to update Team field, based on user team membership
Asked by Moises:

Is there a way to retrieve the user team information in order to populate the team field automatically?


Answers:
author: Bill Sheboy
body: Hi [@Moises](/t5/user/viewprofilepage/user-id/5535651)

No, that is not possible from an automation rule at this time.

Rules use the REST API and there is no public endpoint to get the Teams for a specific user. These are the ones available: <https://developer.atlassian.com/platform/teams/rest/v1/api-group-teams-public-api/#api-group-teams-public-api>

Here is a suggestion to add that endpoint, which you may watch / vote for to see progress: <https://jira.atlassian.com/browse/JRACLOUD-83728>

A brittle workaround if you knew all of the possible teams is calling to get the user members of each team and then compare them to the user's accountId value.

Kind regards,  
Bill

comments: author: Moises
body: Thanks [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) im trying to solve it by using this flow:

<https://community.atlassian.com/t5/Advanced-planning-questions/Can-Automation-set-the-Team-field-when-an-issue-is-assigned/qaq-p/1616145?lightbox-message-images-2636596=319038i60AD78E8824C30A7>

Will confirm if works shortly


Tags: automation

cloud

jira-cloud

jql

team
Issued performing a bulk change
Asked by Lana Horton:

I am closing several issues and assigning them to a sprint. Our Sprint naming convention is YY-xx - so, this one is 24-17.

I'm getting an error saying I"Sprint ID must be a number". I have included a screenshot.

What format is acceptable and how can I perform a bulk change around this error? ![JIRA_BulkChange_SprintValue.png](/t5/image/serverpage/image-id/341799i0E45814447683A06/image-size/large?v=v2&px=999 "JIRA_BulkChange_SprintValue.png")


Answers:
author: Sreenivasaraju P
body: Hi [@Lana Horton](/t5/user/viewprofilepage/user-id/3882084) ,

As per my knowledge, this is know issue.

You can use Sprint ID for bulk update instead of sprint name. You can refer below link to get sprint ID.

<https://confluence.atlassian.com/jirakb/jira-software-how-to-identify-the-id-of-a-sprint-779159065.html>


author: Hannes Obweger - JXL for Jira
body: Hi [@Lana Horton](/t5/user/viewprofilepage/user-id/3882084)

just to add to [@Sreenivasaraju P](/t5/user/viewprofilepage/user-id/853354)'s great answer:

If you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=datacenter&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2784796).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. You can also *bulk edit* your issue fields using copy/paste, like so:

![bulk-sprint-editing.gif](https://community.atlassian.com/t5/image/serverpage/image-id/341831i8FF27C6ED39F66CA/image-size/large?v=v2&px=999 "bulk-sprint-editing.gif")

As you can see above, this works based on the sprint's name, rather than its ID.

I should also add that JXL can do much more than the above: From support for configurable *issue hierarchies* , to *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting* .

Any questions just let me know,

Best,

Hannes


Tags: data-center

jira-data-center
Project workflow had a status change randomly
Asked by Brandon Overstreet:

One of my project workflows had a status get retitled somehow. The Audit log doesn't reflect a recent change to the workflow. Is there a glitch or a potential cause for this to occur?


Answers:
author: Marc - Devoteam
body: Hi [@Brandon Overstreet](/t5/user/viewprofilepage/user-id/5568368)

Welcome to the community.

Is this workflow used in multiple projects?

In this it might that an admin changed the status name, this will then reflect in your project as well.

comments: author: Brandon Overstreet
body: The workflow is associated with only one project. My original thought was it was added to another project but this isn't the case, oddly enough.


author: Brandon Overstreet
body: Thinking outside the box... is it possible for an admin to associate the same workflow to a different project, make changes, and this not to reflect as an edit on workflow? I guess the real question is, is there limitation to the Audit Logs record keeping. I'm an Admin and there are 4 others.


author: Matt Doar _Adaptavist_
body: I think that a name change of a status is most likely, and that should appear in the audit log

Many Jira admins suggest that renaming a status is not a good idea, since it leads to this kind of problem


Tags: cloud

jira-cloud
Jira Plan Scheduling : Make sure to add this date field to all the issue source of the plan
Asked by Hakim Belkouch:

On my plan I'm trying to change the date field with the one that we use on the source project.

When I try to select it I get this message :![plan_date_field_1.png](/t5/image/serverpage/image-id/341786i94E9AF1083DEC876/image-size/large?v=v2&px=999 "plan_date_field_1.png")

This field (id:10119) is already in the field configuration for all ticket types in the source project so it's already available on all tickets. It's the field we use for all of our tickets in that project.

What am I missing?

Thank you!


Answers:
author: Marc - Devoteam
body: Hi [@Hakim Belkouch](/t5/user/viewprofilepage/user-id/5380832)

YOu might be impacted by this BUG; [JSWCLOUD-23423](https://jira.atlassian.com/browse/JSWCLOUD-23423)

comments: author: Hakim Belkouch
body: Thank you the workaround actually helped to select the field.

However I have encountered another problem now as I'm realizing that the field that I want has the same name but a different id (id=10122). For some reason this ID is not available on the list.

The custom field is a date time picker. It has one context and it says "This field will be available on issues of any type in all projects"

How come this field is not available for me to pick when it's there in my custom fields and in my projects?

Thank you for your help!


author: Marc - Devoteam
body: Hi [@Hakim Belkouch](/t5/user/viewprofilepage/user-id/5380832)

Never use fields with the exact same name, this can cause issues.

Specially on functions in the system that auto populate options that can be used and on system ootb fields.

Specially date fields or estimation fields.


Tags: advanced-roadmaps

cloud

jira-cloud

plan
Team issue source cannot be assigned to board or filter
Asked by Patrick Wright:

I am trying out Advanced Roadmaps for Jira Cloud. I wanted to get team sprints to show in the timeline. Based upon my reading, it looks like you need to have the "team issue source" assigned for sprints to show up correctly. According to the following article:

<https://support.atlassian.com/jira-software-cloud/docs/associate-a-team-to-an-issue-source-in-advanced-roadmaps/>

"When you add a team to your plan, you need to indicate where their work lives in either a **project, a board, or a filter.**"

However, when I go to the Team Settings to change the issues source, all I see in the dropdown are a list of the Jira projects, not boards or filters.

![image.png](/t5/image/serverpage/image-id/341779i1FD6A80077500068/image-dimensions/275x292?v=v2 "image.png")

Am I misunderstanding what is written, or is something missing?


Answers:
author: Marc - Devoteam
body: Hi [@Patrick Wright](/t5/user/viewprofilepage/user-id/5550996)

The issue source shows only the boards, not project an filters.

As your source to see sprints within a roadmap plan, requires to have the scrum board as a source.

comments: author: Patrick Wright
body: This answer was a bit confusing to me, but I was able to infer the source of my problem. In order for a board to show up in the dropdown for a team's "issue source", the board needs to be added as an "issue source" for the advanced roadmaps plan. I only had projects as my plan's sources, so only project showed up for the teams.

To change this, you go to Plan Settings -\> Issue Sources and add Board sources.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/341816iEDDC90CB7DD1B78E/image-dimensions/261x190?v=v2 "image.png")


Tags: cloud

jira-cloud

jira-software
upload multiple images
Asked by Luciano Saito:

In Jira, when I try to upload multiple images to a card at once, they appear out of order, even though I've named the images and selected them in the order I want them to appear on the card. For example, I have images named 01, 02, 03, and 04, but when I select all of them, they are uploaded out of order, like 02, 03, 01, and 04. How can I fix this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Luciano Saito](/t5/user/viewprofilepage/user-id/5568320) ,

you can sort attachment per name, size or upload date just clicking on the column name.

Please switch to the list view first.

![Immagine1.png](https://community.atlassian.com/t5/image/serverpage/image-id/342319iB049CFA9833E6C3C/image-size/large?v=v2&px=999 "Immagine1.png")![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/342320i202765311293C91E/image-size/large?v=v2&px=999 "Immagine.png")

Hope this helps,

Fabio

comments: author: Luciano Saito
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

In this case, as shown in the attached image, with number 02 on the image, I should leave it in this mode and sort by name, correct? (In the image, it's unsorted because I haven't sorted it yet).

One question: in the image where we see number 01, when attaching images in the comments section, is there a way to ensure that the images remain in the correct order both when adding and viewing them there? Because when attaching multiple images, they don't stay in order.

![Desktop-screenshot.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/343322iDD9B602F4BDB21BE/image-size/large?v=v2&px=999 "Desktop-screenshot.jpg")


Tags: cloud

jira-cloud
Using Assignee smart values in a "Add Comment" automation
Asked by Amelia Fraczkowski:

I am trying to assign a ticket automatically based on a issue transition trigger. The first two steps work no problem, however I am having problems with the "Add comment to issue" action.

The desired action I would like is whoever is chosen in step 2, receives a tag in a comment in step 3. However, the automation is not using this newly assigned person in the comment but rather whoever was the assignee before the issue transitioned. I tried using a delay between assigning the issue and posting the comment but this does not help.

![2024-08-14 15_28_36-Rule builder - Automation - coneva Product Delivery - Jira and 48 more pages - W.png](/t5/image/serverpage/image-id/341748iAF20CD24A13220BA/image-size/large?v=v2&px=999 "2024-08-14 15_28_36-Rule builder - Automation - coneva Product Delivery - Jira and 48 more pages - W.png")

I tried if the assignee is unknown before this automation happens then the account id in {{assignee.accountId}} is not filled in and thus, there is no tagging in the comment. --\> 1st comment below

Then when there is someone assigned (myself in this case) before the automation is executed then the person who **was** the assignee is tagged in the comment. --\> 2nd comment below

![2024-08-14 15_34_14-\[CPD-728\] Ticket to test automation - Jira and 48 more pages - Work - Microsoft?.png](/t5/image/serverpage/image-id/341767i7176F455462EB021/image-size/large?v=v2&px=999 "2024-08-14 15_34_14-[CPD-728] Ticket to test automation - Jira and 48 more pages - Work - Microsoft?.png")

Is there another smart user value I should be using or need to adjust the automation rule in some way to get the newly assigned person in step 2 to be mentioned in the comment and not the previous assignee?


Answers:
author: Franti?ek ?pa?ek _MoroSystems_
body: Hi [@Amelia Fraczkowski](/t5/user/viewprofilepage/user-id/5420968)

this should be easily solved by adding action called "Re-fetch issue data" between Assign and Comment actions. this action will ensure previously set assignee is saved to the database and automation will work with newest values possible.

Have a nice day!

comments: author: Amelia Fraczkowski
body: Thank you so much, problem solved! :)


author: Bill Sheboy
body: Hi [@Franti?ek ?pa?ek _MoroSystems_](/t5/user/viewprofilepage/user-id/1147661)

By default, the components of a rule (i.e., actions, conditions, branches) *use the data loaded at the time of the trigger firing*. They do not automatically refresh as changes are made by the rule or any other updates (e.g., other rules, user entry, etc.).

The [Re-fetch Issue action](https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Re-fetch-issue-data) does not *save data to the cloud storage*. The rule actions perform the updates of the cloud storage. Instead, Re-fetch Issue reloads the current data from cloud storage before the rule proceeds.

Sometimes this is needed, as in the case of Amelia's rule, and sometimes it is not needed and may instead cause problems / errors in the rule.

Kind regards,  
Bill


Tags: automation

cloud

jira-cloud
What Permission do I need to Edit a Business Project Workflow?
Asked by Annie Lockwood:

I am set up as an administrator for our system.   

I have gone to Project settings \> workflows.  

I can see the workflow that we have setup, but I am not seeing the pencil icon to edit the workflow like is mentioned in the help articles (should be where the pink box is)  

What permission do I need and where do I go to have it added so that I can edit the workflow? Thanks!

![Screen Shot 2022-03-28 at 1.37.27 PM.png](/t5/image/serverpage/image-id/190287i22308A4BC89051FB/image-size/large?v=v2&px=999 "Screen Shot 2022-03-28 at 1.37.27 PM.png")![Screen Shot 2022-03-28 at 1.56.06 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/190290iD82B48BFDB23C48F/image-size/large?v=v2&px=999 "Screen Shot 2022-03-28 at 1.56.06 PM.png")


Answers:
author: John Funk
body: Hi [@Annie Lockwood](/t5/user/viewprofilepage/user-id/4843693) - Welcome to the Atlassian Community!

Are you a project administrator for that project?

And if so, is the workflow scheme for that project shared with other projects?


author: Curt Holley
body: Hi [@Annie Lockwood](/t5/user/viewprofilepage/user-id/4843693)

Welcome to the community.

Try going to Settings/Issues/Workflows and find the PO: Project management workflow (just like you would for a Software, company managed project), you should be able to copy/edit from there.

comments: author: Annie Lockwood
body: I am not seeing that order of steps. Which Settings?? The one in the upper righthand corner? When i click that these are the options i get: ![Screen Shot 2022-03-28 at 5.22.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/190326i885BCF8E36094B50/image-size/large?v=v2&px=999 "Screen Shot 2022-03-28 at 5.22.59 PM.png")


author: Curt Holley
body: Right, in which case you can't edit the Workflow (don't have Admin permissions). You will have to get in contact with a Jira Admin and get them to make the changes.


Tags: cloud