youngmon/atlassian-qna huggingface dataset:
Problem on confluence with Persian language
Asked by Nona satarikhina:

Hello

I've a problem on confluence for use Persian language to a guide that causes a problem when I type a persian word and see ??? characters. I've found a solution for that with /admin/encodingtest.action path and after run this page will be solved except page title.

It was first problem , and second problem es after edit page again all characters change to ??? and I should run /admin/encodingtest.action page again !

Please help me for fix both problems

Regards


Answers:
author: Shannon S
body: Hello Nona,

Welcome to Atlassian Community. It's nice to meet you!

From what I understand, you're [running the encoding test](https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html), and your issue with Persian words is resolved after you do that. But then if you edit the page again, it comes back. Is that right?

The encoding test doesn't fix anything - it's actually just a test to help you identify any issues with encoding. If you're encountering issues with encoding, you want to make sure to review the article here:

* [Configuring Character Encoding](https://confluence.atlassian.com/doc/configuring-character-encoding-174010.html)

The encoding will need to be UTF-8 across the board. This includes your host server, database server, tables, etc.

Please take your time to review your site's encoding, including the database encoding. If you still have any issues, please include the following details to help us identify your problem:

1. Your Confluence version
2. Screenshots of the problem occurring
3. Results of the encoding test
4. Information about your database (including version)
5. A copy of the information on your [System Information](https://confluence.atlassian.com/doc/viewing-system-information-150499.html) page (NOTE: Please hide any private information using markdown on your image prior to sharing on Community, as this is a public forum.)

Thank you!

Shannon
Global variables in a space
Asked by bid_msg_76:

Hi,

we are having a project in which roles and functions (e.g. scrum master) often changes. In a lot of our pages we refer to the persons that have that role (plain text, the persons do not have an account). If now such a name changes, we have to edit all of that pages.

Is there a solution for that problem? I actually think of something like text-variables, we can use at our pages and manage/fill/assign them on a central spot.

Thanks for help  
bid


Answers:
author: Phill Fox
body: Hi [@bid_msg_76](/t5/user/viewprofilepage/user-id/3956245)

Welcome to the Atlassian Community.

This question has been asked in the past see <https://community.atlassian.com/t5/Confluence-questions/How-can-I-use-variables-to-define-Space-properties-such-as/qaq-p/619160> but the important thing to remember is that there are usually several different ways of achieving the same result and this answer gives you two alternatives. One uses a user macro that requires admin permissions to change and one that uses an App to provide the functionality. You need to choose the one that is the best fit for your instance.

Hope this helps

Phill


Tags: confluence-server

server

variable
Confluence Can't reach database server or port
Asked by Cormant Systems Administrator:

Dear Confluence Support,

I am unable to setup database using SQL server 2012 and 2014. I got same error for both SQL Version.

This is a fresh installation since the H2 database has been corrupted last week.

I do some action but I still encounter the error.

When I try to On the windows firewall Domain and Private sometimes the error will disappear but it will stock in test connection. even I press the Next button the next page will not appear.

Can you help us to resolved this issue. We can do video call if needed.

Thank you in advance.

![confluence2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/98258i12C5A0C99CE7A885/image-size/large?v=v2&px=999 "confluence2.PNG")


Answers:
author: Muhammad Ramzan_Atlassian Certified Master_
body: It looks like your host is not reachable. Either there is firewall or the host name is incorrect

comments: author: Cormant Systems Administrator
body: Dear Muhammad,

The Host name is correct.. I already use that host in jira intance and it works fine.

I already setup SQL Server and have database "Confluence" with user "confluenceuser" and "confluencedbuser" but both of this encounter same issue.

I already allow 1434 inbound and outbound if the firewall advance settings.


Tags: confluence-server

server
??????????????????????????????
Asked by Uno:

??????????????????????????????

??????????????????????????????????????????


Answers:
author: K. Yamamoto
body: ??????????????????
> ??????????????????????????????

??? [???????](https://ja.confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) ????????????????????????????????????????????????????????????????????????????????????????????

?????????????????????????? [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695|https://jira.atlassian.com/browse/CONFCLOUD-65695) ????????????

?????? *Vote for this issue(???????)* ??????????????????????????????????????????*Start watching this issue(?????????)* ????????????????????????????????????????

???????????????????????????????????????????????????? [??????????](https://ja.confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) ????????


Tags: cloud

language-ja
I cann't change cahpter number
Asked by ????:

??????????????????????

???????????????????????1??????????????5??????????????1?????????????????????????????

?????????????????????

![???.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/98233iDA9D23285B35A8EC/image-size/large?v=v2&px=999 "???.jpg")


Answers:
author: Ai Hirama
body: ?????????????????????????

??????????????????????????????????????????????


Tags: language-ja

questions-for-confluence

server
List of Available Feature within Confluence?
Asked by Jeremy Price:

I just want to know if there is a specific list of Confluence feature available that I can look at to make sure my environment works with all of the features listed.   

<br />

<br />

The closest things I could find is the link below. If the features on this list encompasses all the features I will just use this to build out my test cases for Confluence. Just wanted to see if there was an official list from Atlassian or anything. Thanks  

<br />

<https://info.seibert-media.net/display/Atlassian/Overview+of+all+180+Confluence+features>


Answers:
author: Rachel Robins
body: Hi Jeremy,

Sorry we don't have a single list of every Confluence feature, but our documentation is quite comprehensive if there's a specific feature you're interesting in making sure you can use.

* [Confluence Cloud documentation](https://confluence.atlassian.com/display/confcloud)
* [Confluence Server and Data Center documentation](https://confluence.atlassian.com/display/DOC)

<br />

In terms of having test cases to use for your own user acceptance testing, I'd focus on the most common tasks - creating pages, editing pages, commenting, uploading files etc.

The list from Siebert Media is very comprehensive, and will give you a good place to start, but be aware it reflects the features available in Confluence Server - there are some differences in Confluence Cloud (not all the macros are still available for example).   

Hope this helps,  

Rachel

comments: author: Jeremy Price
body: Thank you for this information. And I am using the server environment.   

I'm sure the same answer goes for Jira side as well. The documentation is probably the best option to find all of the features.


author: Julius Zatroch
body: Hi [@Jeremy Price](/t5/user/viewprofilepage/user-id/981152)

Are you working only with clean Confluence? Server(intranet) or cloud ? I think only with some addons is Confluence absolute perfect software. Write me more about your needs and maybe I can give you some ideas.


Tags: confluence-server

feature

server
Why does the task list macro not show all open action items within the space?
Asked by Kevin Hoelzel:

When adding the Task List macro to a page, not all open tasks are displayed even with no label filter included. For example, I have a page called Meeting Notes. On this page, I have the Task List macro and it displays action items from all of the meeting notes pages created as children. I have a sibling page to the Meeting Notes page for feature designs. The child pages there are for specific features. Each feature may have some action items and I want them to all display in the meeting notes page, or better, on the space home page in the task list but only the tasks from the Meeting Notes pages display. I verified the macro is not filtering on label or anything else.


Answers:
author: Diego
body: Hello [@Kevin Hoelzel](/t5/user/viewprofilepage/user-id/3831263) !

As I understand, the Task Report macro within your Confluence page shows tasks from the page in where it is placed. Tasks within child pages are not displayed.

I tried to replicate this behavior by doing the following:
> 1. *Create a new page using the New Editor (Fabric). Let us call this page NewPage-00*
> 2. *Place three tasks in NewPage-00*
> 3. *Insert the Task Report macro*
> 4. *Publish NewPage-00*
> 5. *Check that the recently created tasks are shown*
> 6. *Create a child page under NewPage-00. Let us call this page ChildPage-00*
> 7. *Place three tasks in ChildPage-00*
> 8. *Publish ChildPage-00*
> 9. *Go back to NewPage-00*
> 10. *Check that the tasks created under ChildPage-00 are displayed there*

Here are some screenshots of what I see when performing the flow described above:

**Child page with tasks:**
> ![Screen Shot 2020-06-10 at 14.40.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/98489i3027A125173BE0A4/image-dimensions/723x251?v=v2 "Screen Shot 2020-06-10 at 14.40.43.png")

**Parent page with tasks and Task Report macro:**
> **![Screen Shot 2020-06-10 at 14.40.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/98490iBE1024968BC1B039/image-dimensions/422x268?v=v2 "Screen Shot 2020-06-10 at 14.40.54.png")**

One thing that we might want to look into is the current status of the tasks. If they are marked as complete, the Task Report Macro will not display them by default:
> ![Screen Shot 2020-06-10 at 14.43.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/98492iD29E26047D160328/image-dimensions/397x239?v=v2 "Screen Shot 2020-06-10 at 14.43.11.png")

If we select to display tasks that are marked as complete, the incomplete ones will not be displayed as result. Only complete ones will be displayed.

With this in mind, I would like to ask you a few questions:
> 1. *Is this happening if you create a new page and a new child page and place tasks within them?*
> 2. *Would it be possible for you to check the current status of the tasks that are not displayed within the Task Report macro?*
> 3. *Would it be possible for you to check the current selected status of tasks to be displayed within the Task Report macro?*

Let us hear from you!


Tags: cloud
Auto-highlight active promotions depending on their timeframe
Asked by Ionut:

Hi guys,

So I have a shop and I've created a knowledge base for my customers. I also have promotions commencing every \~week and I want to highlight the active ones in my space.

For example: I have a promotion which will end on 10th of June and I want it to be shown as active in my space. Once the promotion end-date is reached I'd want confluence to automatically move it to a dedicated page with "Offline promotions".

Do you think is feasable? Or maybe I need to find another approach to this?

Thanks in advance,

Ionut


Answers:
author: Shannon S
body: Hello Ionut,

I hope you are doing well!

To answer your question, there are a few [automation add-ons on Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=automation). I haven't personally used these, but apps like ScriptRunner could help you automate some internal things within Confluence.

Otherwise, you might want to think about developing something internally that can work with Confluence in that way. Have a look at the [Confluence Cloud Development](https://developer.atlassian.com/cloud/confluence/) documentation for more information on that.

If you do decide to go that route, we have a page of [Developer Resources](https://developer.atlassian.com/resources/) in case you run into trouble.

I hope this helps get you in the right direction, but let us know if you have any further questions.

Shannon

comments: author: Ionut
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046) ,

Thanks a lot, this was very helpfull.

Thanks,

Ionut


author: Shannon S
body: Hi Ionut,

Happy to at least point you in the right direction! Take care, and have a pleasant week.

Take care,

Shannon


Tags: cloud
Short post functionality for Confluence landing page!
Asked by Neil:

Whilst we have a lot of different spaces for different teams in Confluence, our main page functions as an internal Wiki, with the landing page doubling as a dashboard to quickly glance at and get an overview of some important communications.

We have blog posts and use the macro to display them on this landing page but I'm wondering if anyone knows a different way to post shorter updates without using the blog. Something similar to a status update or post snippet. Something everyone can write and have displayed on this main landing page.

Any help is very much appreciated.


Answers:
author: repi
body: [@Neil Rooney](/t5/user/viewprofilepage/user-id/3959167)

Use the comment function.  
Create a page without content, only with a page title and you can use the comment function on this page as the only functionality.  
The disadvantage is that with many comments you have to jump to the end of the page with ctrl + end.  
That would be a workaround with the standard functionality of confluence.  
There are definitely third-party apps that come close to what you want.

![comment_function.png](https://community.atlassian.com/t5/image/serverpage/image-id/98209i3C2714ADB63CE0D5/image-size/large?v=v2&px=999 "comment_function.png")


Tags: cloud
Unable to copy & paste some confluence pages
Asked by Tom Byrne:

Hi,

I've noticed an issue where coping content from one confluence page and pasting on another does not work on certain pages.

I am able to 'paste and match style' however i lose all formatting on the page which is time consuming to add back.

I have tried to paste into a different window/program then copy and paste from there but get the same result.

Has anyone encountered similar issues?

Thanks!


Answers:
author: Vero Rivas
body: Hi [@Tom Byrne](/t5/user/viewprofilepage/user-id/3550512)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/copy-a-page-139013.html>

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

Cheers


Tags: cloud
Email page notification
Asked by Joe Hibbitt:

Hello

Currently when our pages are update, users (watchers) are notified of a change.

Sometimes it is with a link to the page and other times the whole page will show up in the body of the email.

Is there a way to disable the sending of the whole document?

We have some pages that contain sensitive data and would not like to have the included in any email, just the link to the page.

Thank you

--Joe


Answers:
author: Vero Rivas
body: Hi [@Joe Hibbitt](/t5/user/viewprofilepage/user-id/3959104)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/confkb/how-to-disable-notifications-for-attachments-action-862622270.html>

<https://confluence.atlassian.com/doc/email-notifications-145162.html>

Cheers


Tags: confluence-server

server
Left and right margins cut off in PDF export
Asked by George Beckett:

Hi everyone,

I am trying to export a (new style) page of text, from Confluence Cloud, to a PDF document. However, the left and right edges of the text are cut off. I've tried switching to narrow view, though that doesn't help. Old-style pages (that is, pages using the old editor) seem to export without any problems.

Anyone know how to fix this? Thanks in advance,


Answers:
author: Thomas Rough _K15t_
body: Hi George,

I think you may be experiencing a known issue which Atlassian is tracking here: <https://jira.atlassian.com/browse/CONFCLOUD-68183>. At the moment, this issue still remains open and I don't think there is an ideal workaround (you can [read more in this thread](https://community.atlassian.com/t5/Confluence-questions/Confluence-Page-export-to-PDF-cuts-off-left-edge/qaq-p/778774)).

Had you considered an app to generate your PDF Exports? We (K15t) develop Scroll PDF Exporter for Confluence Cloud which provides you with greater control over the output of your generated exports. Should you wish you can trial the app for free to see if it might meet your needs - you can [learn more here](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview).

I hope this information helps. Regards, Thomas (K15t)


Tags: cloud
How many users can have read only access to Confluence with a 10 user license?
Asked by Paul_Scott:

With a 10 user license, I assume only 10 users can create content in Confluence. Can others have read only access?


Answers:
author: repi
body: [@Paul_Scott](/t5/user/viewprofilepage/user-id/3871031)

With a 10 license, exactly 10 personalized users can be created in the confluence.  
Of course, if 20, 50 or more users log in with the same account, that doesn't matter for the license. is pointless in terms of right management.  
The number of anonymous users is also not limited.

comments: author: Paul_Scott
body: Thanks repi.


author: Najjar _Innovura_
body: You may also allow your content to public, i.e. no sign in to see content


Tags: confluence-server

server
I can't put files on the confluence page
Asked by Fernando Stapf:

When I use the macro to insert files and images, nothing happens, the system does not open the window to choose the file.

I'm using the new Edge, but the problem also occurs in firefox. There is no AdBlocker and I put the confluence in the pop-up exception.

![GifMaker_20200608105656189.gif](https://community.atlassian.com/t5/image/serverpage/image-id/98148i90F7651379104CF5/image-size/large?v=v2&px=999 "GifMaker_20200608105656189.gif")


Answers:
author: Kris G _Alacriz_
body: Do you have Add attachments permission ?

comments: author: Fernando Stapf
body: I can do it at Jira, but at the confluence he won't let me. The system administrator succeeds normally. Can be it?


author: Fernando Stapf
body: I asked the administrator to review the space permissions and it was really disabled to add attachments. Now, the confluence could warn instead of "doing nothing".


Tags: cloud

file

image
Can't work in my workspace even as admin on mac
Asked by Eldar Alishev:

Hey everyone,

I have a mac (Catalina) and Safari and Chrome (latest one).

Everything was ok until that one day I'm trying to access my page and see as on the picture. I don't see my account, can't tap on any button, and can't see my space and all other things.

Looks like something is broken in css but i didn't change anything.

What should i do?

Here how i see the page.

![1591622376328.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/98143iBB8C803A13156B30/image-size/large?v=v2&px=999 "1591622376328.jpg")


Answers:
author: Diego
body: Hello [@Eldar Alishev](/t5/user/viewprofilepage/user-id/148814) ! As I understand, when you access your Confluence instance there are visual glitches that keep you from interacting with your page.

I have seen this before, and we have documentation that points to a situation that is quite similar to what you are facing.

You can check the document here:
> * ++***[\[Confluence Server\] Side Bar and Top Bar Menu Items are Missing When Using Chrome](https://confluence.atlassian.com/confkb/side-bar-and-top-bar-menu-items-are-missing-when-using-chrome-829053774.html)***++

According to the document, you will need to enable safe mode in your Confluence instance. If you need some guidance on how to do it, take a look here:
> * ++***[\[Universal Plugin Manager\] Disabling and enabling apps](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html)***++

I hope this helps! Looking forward to your reply.

comments: author: Eldar Alishev
body: it's not helping. I don't have any additional apps, that are preventing my confluence of working.

I have a lot of batch.js problems. And some pictures are just not uploading.

And no, this is not because of plugins, i've disabled all of them

![Dashboard - Confluence 2020-06-17 18-39-41.png](https://community.atlassian.com/t5/image/serverpage/image-id/99331i3FEDDFBB521C1392/image-size/large?v=v2&px=999 "Dashboard - Confluence 2020-06-17 18-39-41.png")![COnfluence_bug2.png](https://community.atlassian.com/t5/image/serverpage/image-id/99332i550D2656629667DB/image-size/large?v=v2&px=999 "COnfluence_bug2.png")
Confluence new navigation bar issues
Asked by Bruno Miretti:

Hi,

Just saw the new navigation bar has been setup for anonymous users and it seems this has not been really tested. Here are some issues I got, please report yours too:

* How can I force the "Home" button to go to a specific space and not list me some random spaces (as an anonymous user) ?
* What is the "Create" button doing here for anonymous users ?? Of course they cannot create as they are not logged in but please remove unnecessary and confusing buttons
* How to get a list of spaces and not that useless tiles that show space names and even not the whole name. How come didn't you think about long space names ?
* The drop down list "Spaces" button also do not show the whole names.
* As a logged in user, I switched also to the new navigation bar for testing and now I can't see the list of all the spaces I subscribed to, only some tiles (seven) with incomplete space names, which is totally useless. I have subscribed to 16 spaces to navigate quickly between them and you added several clicks to get there now. Why can't I see directly "My spaces" here instead of those tiles ?


Answers:
author: Bruno Miretti
body: I managed to make Atlassian open a suggestion for this. You can vote here:  
[CONFCLOUD-70213](https://jira.atlassian.com/browse/CONFCLOUD-70213)

Ok it's only a vote but if 200% of the customers vote for this, this request will be considered...


author: RPT Admin
body: Commenting this question for visibility - unfortunately I don't have any answers.

My knowledge base has tens of thousands of anonymous users - far more than licensed, logged in users - and I really don't want them thinking that they can create new content. It's just another example of Atlassian not considering the requirements of wikis that have anonymous users when they're designing updates.

\<sigh\>


author: W.Erber
body: I fully agree with the points made above.

To add one comment: The "Spaces" tiles are really an oddity. A lot of space is used up, but the full space names are not shown. It would be better to have a list of starred spaces instead of the tiles (or even better: a configuration option to select list vs. tiles). A list would also be more consistent with the other sections of the home screen - which are represented in scrollable lists.


Tags: cloud

confluence-cloud

navigation