Help center customize
Asked by Autoperforantes_TEL:

Good morning i need a little help!!! I trying to add an icon to my help center just like i did it before, but i can?t remember how. Sure must be ease, but i can?t resolve it. Thanks so much!!

This is my site: <https://autoperforantestel.atlassian.net/servicedesk/customer/portals>

Alejandra :)

![Captura de Pantalla 2024-01-16 a la(s) 09.59.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/300722i6DAE495B7EBF8BC4/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-01-16 a la(s) 09.59.18.png")

![Captura de Pantalla 2024-01-16 a la(s) 10.04.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/300723i0ABDA693A6E47681/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-01-16 a la(s) 10.04.38.png")


Answers:
author: Rodrigo
body: Buenos d?as Alejandra!

I believe the setting you are referring to can be located under:

* **Project Settings** -\> **Channels** -\> **Customer Portal**

There you can add a public-facing logo that will be displayed (screenshot below), then it will be automatically applied and shown as you already have said portal selected as featured.

Hope this helps!

Saludos nevados desde Ilmenau, Alemania  
Rodrigo

![Portal.png](https://community.atlassian.com/t5/image/serverpage/image-id/300750i10FE3CD46236BC11/image-dimensions/194x125?v=v2 "Portal.png")

comments: author: Autoperforantes_TEL
body: Hola Rodrigo, buen d?a... Excelente tu ayuda, expeditiva, clara.

Ya lo hice, qued? hermoso:

![Captura de Pantalla 2024-01-16 a la(s) 11.34.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/300770iE7F16D96DF65E0D5/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-01-16 a la(s) 11.34.54.png")

Muchas gracias!!!

Saludos desde Vila Urquiza, Buenos Aires... llueve.

Ale :)


author: BHUSHAN PATIL
body: Hi [@Autoperforantes_TEL](/t5/user/viewprofilepage/user-id/5333158) ,

To add an icon to your help center in Jira Service Management, you can follow these steps:

To change Help center logo:

1. Go to Settings \> Products \> Jira Service Management \> Configuration.
2. Under Customize your help center, select Manage look and feel, announcements and login messages.
3. From the customization panel that opens up, select Customize Look and feel
4. Change Logo

for more details please refer

* [Customize your help center and portal](https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-look-and-feel-of-your-help-center-and-portal/)
* [Brand your help center](https://support.atlassian.com/jira-service-management-cloud/docs/brand-your-help-center/)
* [Check out the new help center!](https://confluence.atlassian.com/servicedeskcloud/blog/2017/08/check-out-the-new-help-center)

By following steps and documents, you should be able to add an icon to your help center in Jira Service Management.

Also, if you feel my input help you please accept the answer.

Regards,  
Bhushan

comments: author: Autoperforantes_TEL
body: Thanks so much!!! :)


author: Autoperforantes_TEL
body: Bhushan:

Its ready!!! Have a nice day!!!

Alejandra :)

![Captura de Pantalla 2024-01-16 a la(s) 11.34.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/300777i2061C12A303BF876/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-01-16 a la(s) 11.34.54.png")


Tags: announcement