youngmon/atlassian-qna huggingface dataset:
Linchpin Mobile - Cannot Connect to Server
Asked by Horst Buck:

Installed Confluence 6.15 and Linchpin Suite - Linchpin Mobile gets no Connection to Linchpin/Confluence-Server with Blackberry-Smartphones under OS Android.

Failure: The Server-Adress (https:) is not reachable

IPhones with IOS can connect with the Server.

We dont use the Linchpin Gateway Service.

Thanx for some ideas

H. Buck


Answers:
author: Martin Hahn
body: Hi Martin,

* The failing devices are Blackberry Motion (our standard-device) with Android 8.1.0. We also use some IOS-Devices - there we get a connection.
* We don?t use the Gateway-Service, because we are already in a VPN-Modus with the devices.
* The Confluence/Linchpin-Server ist behind a firewall und not public available
* We have a Test-System, but it is in the same network
* We plan the Upgrade to Confluence 7.1. in 2020, but not in the next weeks
* We are using the Linchpin Intranet Suite and are online since November 2019


author: Sandro Janusch
body: Hi [@Horst Buck](/t5/user/viewprofilepage/user-id/3664391) , [@Martin Hahn](/t5/user/viewprofilepage/user-id/3697580)

we had already communicated some time ago and analyzed the device logs of the Android devices together with colleagues of yours.

The result was that the Android devices could not establish a connection via the VPN and Linchpin-Mobile was not able to connect to the Linchpin instance.

Since the problem still exists can you create a ticket (<https://seibert.biz/help>) so that we can prioritize it.

Best regards

Sandro


author: Martin Seibert
body: Does it work, when you use the Gateway service?


author: Martin Seibert
body: Hi Horst,

some debugging questions:

* Which devices do you have that fail? What is the exact version of the OS?
* Did you try connecting via the Gateway Service? Does that work with all devices?
* Is your Confluence behind a firewall or publicly available?
* Do you have a test system that we can easily access on our own.
* Confluence 7.1 is the [latest release](https://confluence.atlassian.com/doc/confluence-release-notes-327.html). Why are you running on 6.15? Can you upgrade to the current version of Confluence?
* Are you only trialling [Linchpin Mobile](https://marketplace.atlassian.com/apps/1216712/linchpin-mobile?hosting=datacenter&tab=overview) or the [Linchpin Intranet Suite](https://marketplace.atlassian.com/apps/1220341/linchpin-intranet-suite?hosting=datacenter&tab=overview)?


author: Martin Seibert
body: Hi Horst,

the fastest will be, if you report this bug at <https://seibert.biz/help>

I will ping our team for you never the less.

Best regards  
Martin


Tags: confluence-server

linchpin

server
How do I find out who renamed a page?
Asked by a-mirvine:

History and compare details who has changed page content, but does not appear to show who renamed a page title. Is there a way to find out?


Answers:
author: Bridget Maloney
body: Hi [@a-mirvine](/t5/user/viewprofilepage/user-id/3664388) ,

I'm not sure if there is a better option but one way to figure this out could be to:

1. Go to the full page history (via the ellipses \> Page History, or by clicking on the last update date/time and then View Page History)
2. From here, if you click on the Version you can see the exact instance of the page at the time of edit - including the title. Do not compare them - just click the version to see the exact instance of a single version.
3. Click through to these until you find the first instance of the new name. This is the version where the name changed - and you can see the person who did it using the standard page history details.

I would recommend not going line-by-line but rather divide them in half until you find it. For example, if you have 12 versions, check #6 first and if it isn't changed at that point, try #9 - or if it did change, go to #3, etc.


Tags: confluence-server

server
Edit bar not appearing until I reach the top of a page
Asked by James Manack:

Hello, I am relatively new to Confluence, but I have noticed that some of the pages I go to edit do not have the edit bar come up when I start to scroll up. I have to get to the top of the page before I can select edit. Other pages, however, have the edit bar come up as soon as I start to scroll up a little. Is there a setting or format option I am missing for the pages that this does not work on?

Thank you


Answers:
author: ITCS Team
body: Better late than never....

Just ran across this myself. Our solution was related to a {multi excerpt include} where the included page had a Table Of Contents that conflicted with the main page. Removal of the TOC from the included page resolved the menu issue.


Tags: confluence-server

server
Unable to find 'Confiform form' macro on the confluence page?
Asked by Frank John:

I have been trying to create a form in Confluence with Confiform add-on. I am unable to view the confiform form macro for creating a form. Could you please assist on the request, is there an alternative macro type can be used for the form.


Answers:
author: Alex Medved _ConfiForms_
body: Documentation for our plugin can be found at <https://wiki.vertuna.com/x/uwAZAg>

The macro to start with is called "ConfiForms Form Definition"

I see you tagged the question with "cloud", so I am assuming you are using Confluence cloud.

There is a bug in Confluence cloud where the macros from a recently installed plugin are not available straight away (caching issue or something). And sometimes even require you to re-login to get the macros loaded. Please wait a bit or try to re-login to get the macros list properly refreshed for you by Confluence

comments: author: Frank John
body: thanks Alex. Appreciate your help. But still, I do get an error as shown on the attachment on the preview.

![Confiforms.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/75360iB71B0986073FCE4C/image-size/large?v=v2&px=999 "Confiforms.jpg")


author: Alex Medved _ConfiForms_
body: Unfortunately, the previews are heavily broken in Confluence new editor.

We are working on finding the workaround for this, but so far have no good progress.

Please save the page to see the form


Tags: cloud

confiforms

confluence-cloud
How to I freeze column and row in edit mode
Asked by dsheth:

I need to be able to freeze column and row in edit mode. The table filter macro freezes but only in read move. ow can I have that for edit mode as well


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi [@dsheth](/t5/user/viewprofilepage/user-id/3664290)

Rows freezing work in edit mode, you can see it in action [here](https://demo.stiltsoft.com/display/tblfilter/Managing+Look+of+Tables?os_username=guest1&os_password=guest1). But columns can be frozen in view mode only.

comments: author: Stiltsoft support
body: Hi [@dsheth](/t5/user/viewprofilepage/user-id/3664290) ,

The ability to freeze columns in edit mode for Data Center was introduced in 11.2.0 version of the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?hosting=datacenter&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

Please ask your Confluence administrator to update the plugin.


Tags: confluence-server

filter

server

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
button to "Add the comment" after editing.
Asked by Ekaterina Diriza:

Dear support team.  
Could you please specify where is button to "Add the comment" after editing ? screen is attached. After recents updates it is not available anymore.

![image (5).png](/t5/image/serverpage/image-id/75233iCBF6E4B1AC7B4887/image-size/large?v=v2&px=999 "image (5).png")


Answers:
author: Stephen Sifers
body: Hello Ekaterina and welcome to the Community!

Thanks for coming to Community to figure out how to add a comment to a published version of a page. From the screenshot, you share the comment options is there, but the wording most likely changed from what you're used to. In English, it is displayed as "What did you change?" in the freeform text box to the left of Publish, here is another screenshot(s):

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/75690iF2665FA2E720FE32/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/75691i112744B150ABF3F9/image-size/large?v=v2&px=999 "image.png")

I hope this proves helpful and you're able to add comments again.

Regards,  
Stephen Sifers

comments: author: Ekaterina Diriza
body: Dear Stephen,

I'm trying to find this tool bar but unfortunately it's not showing after your last update.

![Screenshot_1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/76936iE01916189A634D11/image-dimensions/498x241?v=v2 "Screenshot_1.jpg")

This how I can see every page.

<br />

Waiting for your reply.

Regards,

Katerina


author: Stephen Sifers
body: Hello Ekaterina,

There has been a recent update that has removed this functionality from the product. There was a request placed at [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695) which is currently not being Considered. There is an update within the linked issue which states the following:
> Thank you for your feedback on bringing back the "What's Changed" comment box when publishing a page in the new editor. To set the right expectations and as a follow up update, we currently have no plans in the near term to implement this suggestion in comparison with other feature requests. You can track our upcoming roadmap here: <https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html>. If we have any updated plans, we will update the thread here. Thank you again for your feedback.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
How to keep only last 3 versions of attachment in confluence
Asked by maroom1:

Hi,

We are trying to upload the design images into confluence, every 3 days typically our images are changing, we dont use the old images at all. Is there anyway we can restrict only last 3 versions available, remove the oldest one all the time whenever a new version is available. (any plugin. auto process, confluence settings I was looking for)

Thank you for your help.


Answers:
author: Davin Studer
body: This is an old app for Confluence that is no longer searchable in the marketplace, but it does what you are looking for. I am running Confluence 6.15 and it still works.

<https://marketplace.atlassian.com/apps/1210917/attachment-tools-plugin/version-history>


Tags: attachment

confluence-server

server

version
Why can't I edit the body of a page created from template
Asked by Chris Scheper:

It's now day two of me attempting to edit a page created from a template and I'm unable to. This has happened to me in the past, but it would normally start working if I waited a while and went back to the page to edit it again. Now it's been two days and about 8 attempts to edit the page and I'm unable to get the cursor to go to any area of the body. I can edit the Title but nothing else.

This page was created by clicking a Create HowTo button. Which loads up a standard Confluence kb-howot-article template.

Any help appreciated, this is very frustrating.


Answers:
author: Chris Scheper
body: 13 days and no response or help from confluence. This is horrendous as far as support goes.  

I was finally able to edit the template page when I stopped using Chrome and moved to Firefox.


author: Fred Guillon
body: I'm with you Chris here as I have exactly the same issue. Could this be a bug linked to me (you ?) being still in the trial version period ?

comments: author: Chris Scheper
body: Fred,

We've been in the cloud for many years. But yes our problems could be related. I'm pretty sure the trial of the cloud service would exhibit the same symptoms.

Thanks,

Chris


Tags: cloud

confluence-cloud

template
how do I opt OUT of receiving all these emails ?
Asked by George H Vreeland:

I am getting way too many emails and Im just a storekeeper, I dont want anymore emails from this forum, I need to opt out, i cant just take out my email, if I try, it goes back in


Answers:
author: Nic Brough -Adaptavist-
body: Go to your profile and de-select all the watching options. This will cut you down to only mails about systems you are responsible for and where you have chosen to watch.
How to migrate content from atlassin confluence to Drupal
Asked by alagappan r:

The existing web application uses Atlassian confluence for content management, now we are developing a new website using Drupal CMS, we want to migrate content with relevant details like who has edited, page history, etc from the Atlassian confluence to Drupal CMS.

Could you please help to export content as an MYSQL Dump.

Is there any way to migrate data, kindly do the needful  

Thanks in advance


Answers:
author: Vero Rivas
body: Hi [@alagappan r](/t5/user/viewprofilepage/user-id/3663851)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Syncing-content-from-Confluence-to-Drupal-or-vice-versa/qaq-p/1022639>

Cheers


Tags: confluence-server

drupal

dump

migration

server
Add an Anchor
Asked by Tony:

The help files suggest 2 methods to add an anchor in a page, but neither of them seem to work!

<https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html>

Will these help pages get updated?


Answers:
author: Stephen Sifers
body: Hello Tony!

Thanks for reaching out about adding an anchor to a Confluence page. From the page your linked and your notes it sounds like you're using the new editor experience in which the documentation you linked is referencing the legacy editor. Within the new editor, we no longer have anchors in the traditional means, but we now have linkable headings. Further information on this may be found at [Confluence Editing Improvements \| Linkable headings](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Linkableheadings).

The linked documentation refers to the following steps;
> Over the next couple of weeks, we're rolling out the ability to copy the link to a heading so that you can connect your users to the most important sections of a page.
>
> **To get the heading link**
>
> 1. Hover over the section title when viewing the page.
> 2. Click the link icon to copy the heading.
> 3. Share the link, or insert a link to it when editing a page.

I hope this information proves helpful and you're able to use the new linkable headers moving forward.

Regards,  
Stephen Sifers


Tags: new-to-confluence
Unable to connect to SQL database while configuring JIRA for the first time
Asked by rajni kanth:

Hello All,

I am installing JIRA software for the first time and after completing the JIRA binary installation when i am trying to setup the databases i am getting this error.

"

Error connecting to database

Login failed for user 'jiradbuser'. ClientConnectionId:99dcafd1-5479-4433-aa75-31fbffa3f03d

"

could you please help me in fixing this.

Thank you

Rajni


Answers:
author: Nic Brough -Adaptavist-
body: Your connection details for the database connection are wrong.

"Login failed" means "you can't log in here because your username/password combination are wrong".

TLDR: give the connection the correct username and password.


Tags: confluence-server

jira

server
Is there an ETA on when you can nest expand macros on the new confluence pages?
Asked by Dominic Robinson:

<https://community.atlassian.com/t5/Confluence-questions/Nesting-one-expand-macro-in-another/qaq-p/1147975>  

Looks like this was something that was being worked on. The expand nesting feature is very useful when it come to preventing the pages being to lengthy. Is this something that will be released soon?


Answers:
author: Stephen Sifers
body: Hello Dominic and welcome to the Community!

From reviewing the linked post and reviewing our feature requests I was able to find a few requests which may provide some context and insight into what you're looking for. Before we get into the feature requests I do want to make you aware of our new feature policy which helps to set the expectations around when and why some features are worked and others are not; [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

The feature requests which may be relative to your ask are as follows:

* [CONFCLOUD-66888](https://jira.atlassian.com/browse/CONFCLOUD-66888) (Ability to nest Expand macros inside Tables)
* [CONFCLOUD-68323](https://jira.atlassian.com/browse/CONFCLOUD-68323) (Nest Expand or other Bodied Macros in another Macro)

The status within these requests will give insight into which are currently being reviewed and explored as a feature. We ask if you're interested in a feature request to please vote and watch the request to receive future updates to their status.

I hope this information proves helpful.

Regards,  
Stephen Sifers

comments: author: Alex Medved _ConfiForms_
body: The problem here I see, is that you continue to name this as a new feature development - which it is NOT.

This is a removed functionality you decided not to implement in the new editor, braking lot's of macros and scenarios.

(This feature exists in Confluence old editor (both, in cloud and in server/datacenter) and is dropped (not implemented) in the new editor for Confluence cloud)

I don't think it is correct to put this under the same policy as "new features"


author: Dominic Robinson
body: Thanks for getting back to me Stephen, looking forward to it going live.

But I agree with Alex's sentiment too. Wish this was added before rolling out the new editor


Tags: new-to-confluence
Tables: How to move, cut, paste rows and columns in new editor?
Asked by Daniel Brumund:

Hi everyeone,

it seems that the 'new editing' experience has removed the buttons for cutting, copying and pasting table rows and columns.

Dear Atlassian team, can you PLEASE reinstate those features? They are crucial for the user-experience. Without them, the new editor is really just making things worse.

If that's not possible, can you at least tell me how to move back to the previous editing experience? Thank you


Answers:
author: Sharon Helms
body: Hi [@Daniel Brumund](/t5/user/viewprofilepage/user-id/2043723) ,

In the new Confluence editor, the options for tables are now within the table itself. I've included an image below. When you put your cursor in a particular cell, you'll see a little icon in the right-corner of the cell. That's the **Cell options** menu. Click on it and you'll see options for adding or removing rows and columns.

![Screen Shot 2019-12-06 at 2.46.16 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/75463i1F61ABE2946EA88F/image-dimensions/588x214?v=v2 "Screen Shot 2019-12-06 at 2.46.16 PM.png")

Hope this helps -- Sharon

comments: author: Daniel Brumund
body: Please note that this answer does NOT solve the problem. I am well aware of the new table menu that opens up within the table.

The problem is that this menu does NOT include options to cut/copy/paste rows and columns. Therefore, this new editor is really not working for me - and many others who, quite frankly, expect these features to be in the new editor.

So, to whoever 'accepted' this answer: I'd kindly ask you to take that back and refer to your developers team regarding the actual issue.

Thank you.


author: dave symonds
body: Pathetic isnt it


author: Mike Frohme
body: yes, pathetic - still not fixed in July, 2022.

The basic functionality killed with the new editor experience has taken with it my interest in using the product anymore (user since 2009).

Since it only took \~17 years to get the 'Create Linked Issue' issue addressed, I won't hold my breath on getting the editor fixed.


author: jcashman55
body: Imagine my delight in finding a free version of confluence. we use an older version at work. I work in tables all.day.long. No cut-and-paste of rows/columns? I simply can't believe it. Is that an option that can be purchased?


author: jcashman55
body: I don't think columns work, but I found somewhere else the following method for rows.

The secret is you need a new blank row(s) for the paste.

This is not ideal, but I can live with it. I've had similar paste experiences in spreadsheets before. So, I suppose they are copying that paradigm.

1. Create a new row(s) where you want to paste (using the provided 'insert below' options).

2. Go to existing row(s) you want to copy/cut and make sure the whole row(s) is completely highlighted. Ctrl-C (for copy) or Ctrl-X (for cut).

3. Go to blank row(s). Ctrl-V. Seems to work for me.


Tags: confluence-cloud
Editing the code macro's in the new editor?
Asked by S?ley L??v?ksd?ttir:

Why on earth can't I edit the code macro (code block) in the new editor? The old editor allowed me to edit the code block and choose different styles, like dark, monokai and light. But the new one, only allows me to choose a language and then there is a delete icon?!?

I want the editing ability of the code block back, like here:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/75193i4FA8E5CDFF8E1142/image-size/large?v=v2&px=999 "image.png")

And here:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/75194i73FAB8857BB7D37A/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Mike Bowen
body: I agree with you. I miss the styles big time.

I also miss the ability to collapse the code block, because if one wants to include multiple code blocks on a page you can.

Seriously **[@Atlassian](/t5/user/viewprofilepage/user-id/213396)**, bring back the code block editing features. No one wants to see a 176 lines of code, let alone have to scroll for eternity on a page where there are multiple code blocks.

Insane!


Tags: cloud

confluence-cloud
How to change default global custom template icon?
Asked by Piotr Romanski:

Hi,

I would like to change default global custom template icon to a custom one. I did find an article where I can find how to change some of the icons <https://confluence.atlassian.com/confkb/how-to-change-the-default-confluence-icons-968687322.html>

Unfortunately, it includes only default blueprint icons. I believe that changing icon for a global template is pretty similar to changing system icons as in the guide linked above.

I just don't know in which JAR is should replace icon file.

In attached screenshot I highlighted the icon I would like to change

![2019-12-05 11_00_28-Global Templates and Blueprints - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/75189i73435B563655CD83/image-dimensions/433x234?v=v2 "2019-12-05 11_00_28-Global Templates and Blueprints - Confluence.png")

Thank you in advance  
Micha?


Answers:
author: Brant Schroeder
body: [@Greg Cohen](/t5/user/viewprofilepage/user-id/4093544) This is not available in cloud. There is a feature request that you can vote for here: <https://jira.atlassian.com/browse/CONFCLOUD-72879>


author: Brant Schroeder
body: [@Piotr Romanski](/t5/user/viewprofilepage/user-id/2317185)

Changing the icons would take some developer work and would require you to understand what is happening. If you have a test instance this would be very helpful so you can test via trial and error. Take a look at this KB for some additional information. <https://confluence.atlassian.com/confkb/how-to-customize-confluence-icons-151519281.html>


author: Greg Cohen
body: I would like to know how to do this on cloud


Tags: confluence-server

default

global

icon

server

template