youngmon/atlassian-qna huggingface dataset:
Bug: Content inside of Excerpt, all fonts shrunk by ~ 12.5%
Asked by YG:

Hello,

I'm really enjoying Confluence Cloud, it's a good product that makes documentation come to life.

There's a problem with Excerpt. For some reason the text content inside of an Excerpt Macro is shrunk by 12.5%, including when the page is displayed (not in Editing mode).

This is very annoying an unnecessary. The point of the macro is simply to include content from one page onto another. Not to format things strangely, that make it look less uniform.

It's caused by a single css attribute, that set's the font size to 0.875rem for no reason.

![Capture-99.PNG](/t5/image/serverpage/image-id/187338iF42384CD17C169E5/image-size/large?v=v2&px=999 "Capture-99.PNG")

![Capture-100.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/187340i81A3A2CB85E193FE/image-size/large?v=v2&px=999 "Capture-100.PNG")


Answers:
author: Andy Gladstone
body: [@Kevin Parker](/t5/user/viewprofilepage/user-id/4801369) Welcome to Confluence Cloud!

I never noticed this, and ran some tests tonight to see it for my own eyes. What is strange is that when the excerpt is included in another page the font size is correct.

The issue is already documented and you can upvote and follow it here:

<https://jira.atlassian.com/browse/CONFCLOUD-66591>

Thanks for posting!


author: Nicholas Wade
body: You can see this clearly by pasting both bits of text in Word (keeping the original formatting)

![excerptFont.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/188817iBB641DD9B90BE6FE/image-size/large?v=v2&px=999 "excerptFont.PNG")


author: YG
body: Yes, you're correct it's the correct font size on the **other** page that includes... The problem here is it wrecks the font size on the **original** page it was on!


Tags: cloud

confluence-cloud
Access to Confluence Sites after subscription expiration
Asked by douglas_jennings:

We are in the process of migrating from Cloud based Confluence over to Sharepoint M365, and would be needing access to the existing Confluence Sites after our subscription expires, in order to complete the migration, as well as to validate the data. Does anyone know whether or not our Sites would be accessible for one or more Super Admin's, post expiration? If so, what kind of grace period would we have?


Answers:
author: Mikael Sandberg
body: Hi [@douglas_jennings](/t5/user/viewprofilepage/user-id/4801372),

Welcome to Atlassian Community!

Your site will be available for 15 days after your subscription period has ended, before being deactivated. Please see the [Cloud Licensing FAQ](https://www.atlassian.com/licensing/cloud#what-happens-if-i-cancel-my-atlassian-product-subscription) for more information.

comments: author: Andy Gladstone
body: [@douglas_jennings](/t5/user/viewprofilepage/user-id/4801372) you can also leave your site live but remove all users that no longer need access to limit the cost of maintaining the site. I do not believe there is a minimum number of users for Standard or Professional - but it will take some housekeeping to deactivate all of the unnecessary users.


author: douglas_jennings
body: Thank you both!


Tags: cloud

confluence-cloud
Can I link a page to a specific section in a specific document
Asked by joseph jones:

Our company regularly updates the base document that drives the content on our confluence page. If I upload a the document to the page, can I link the content on the page to a specific section in the document, and when the content of the document changes, upload the new document so the page will automagically update without the need to update the individual sections?


Answers:
author: Brant Schroeder
body: [@joseph jones](/t5/user/viewprofilepage/user-id/4800722) Welcome to the Atlassian community

If you are updating a Confluence page then you can create excerpts and have those excerpts on pages. Then you only have to update one page and all the pages are updated. <https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/>

If you link to a page you can add a page anchor <https://support.atlassian.com/confluence-cloud/docs/insert-the-anchor-macro/>

If you are uploading a word document or converting a word document to a new page then there would not be a way to accomplish this.
Can you suggest a command I can use to remove all labels and dates from a board?
Asked by jeanette:

Command request


Answers:
author: Iain Dooley
body: [@jeanette](/t5/user/viewprofilepage/user-id/3942921) do you mean you want to remove all labels and all due dates from all cards on a board?

comments: author: jeanette
body: yes


author: Iain Dooley
body: [@jeanette](/t5/user/viewprofilepage/user-id/3942921) you can do it with the API. This Trellinator function will do it:

<https://gist.github.com/iaindooley/e0e35c8df89755cfb2309bba5518942c>

If you go here:

<https://app.benkobot.com/>

plugin your api key/token and then copy/paste the above code and replace "My Board" with the name of the actual board you want to run this for then click "run code" it'll do the trick.


author: jeanette
body: Wow! Thank you so much!

J
Trello gantt or timeline without additional without subscription
Asked by Jamie Andrade:

Looking for a gantt or timeline overlay for Trello that doesn't require the user we are sharing with to install or add anything or sign up for another program.

I've tried a ton of the power-ups but each one seems to require the user to install a plugin or subscribe to an external application.. just want something easy where the user can see the cards / flip over to the view.

I really like the Elegantt look/feel but it requires each user to add the chrome plugin which is very annoying.

Use case - our software development team uses Jira. We sync issues to Trello to provide external visibility to key stakeholder during project lifecycle. The project team usually likes the card view but the executive stakeholders want to see the high level.

![Elegantt.png](https://community.atlassian.com/t5/image/serverpage/image-id/107593i92B7110517F3B0DD/image-size/large?v=v2&px=999 "Elegantt.png")


Answers:
author: Iain Dooley
body: [@Jamie Andrade](/t5/user/viewprofilepage/user-id/2364642) The way I do this for one of my clients who has the same issue of wanting to share a high level project overview with clients is to create a synched view to a Google Sheet that has all the tasks/sub-tasks represented as spreadsheet rows with a % complete (colour coded) and offset by date so you can see how things overlap.

You could also just put raw data into a Google Sheet and then share it as a chart with your client.

This means you can just give them a link to a doc and it's always the latest info, and they don't have to login to Trello or add powerups or whatever to see the data.
Disabling Trello and calendar connectivity
Asked by Li Cheng:

I have disabled the calendar powerup and the only powerup I have now is automate.io with no calendar rules set up.

My problem is that due dates set up on cards still create an entry on my calendar. How do I disable this function?


Answers:
author: Iain Dooley
body: [@Li Cheng](/t5/user/viewprofilepage/user-id/4059748) when you add Trello to your calendar, you subscribe to an iCal feed. You will need to remove that subscription/delete the calendar feed from your calendar software in addition to disabling the powerup.

comments: author: Li Cheng
body: Thanks Iain.

The entries pop up directly on my main calendar on Google calendar. I'm not sure how to remove the subscription as I certainly don't want to delete my main calendar. Any ideas?

Thank you,

Li


author: Iain Dooley
body: [@Li Cheng](/t5/user/viewprofilepage/user-id/4059748) here you go:

[https://support.google.com/calendar/answer/37188?co=GENIE.Platform%3DDesktop\&hl=en](https://support.google.com/calendar/answer/37188?co=GENIE.Platform%3DDesktop&hl=en)


author: Grace Tinney
body: [@Li Cheng](/t5/user/viewprofilepage/user-id/4059748) I know this was a question from ages ago, but I'm having the same issue - did you ever resolve it?
Create Card Via Email With CheckList
Asked by SeanGahan:

I have a program which is sending emails to Trello and creating cards, it works like a champ. But, I would like to have the ability to include a checklist. I have seen no documentation regarding how this works. Any ideas are appreciated. Thanks!


Answers:
author: Iain Dooley
body: [@SeanGahan](/t5/user/viewprofilepage/user-id/1767932) if you want to create a checklist on a card when it's emailed to a board you could do something like this with Butler:

![2020-08-22 at 10.59 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/107601iA09279F4CC77CEDF/image-size/large?v=v2&px=999 "2020-08-22 at 10.59 am.png")

comments: author: Sowmya Rao
body: I second the answer above. I have one set up with a checklist using a Rule from Butler


Tags: checklist

email
business class users
Asked by Vicki Gessler:

I purchased the business account for my real estate transaction business. I will be managing real estate agent's transaction files which means each agent will need to be a guest/visitor or collaborator on their file board. However, they are not apart of my team or admin. I manage many agent's files. that would be very expensive to have to pay for each agent to be on my business class boards! Any other suggestions?


Answers:
author: Iain Dooley
body: [@Vicki Gessler](/t5/user/viewprofilepage/user-id/4052297) you only pay for someone who is a member of your team, or a member (full member or observer) of more than one board in your business class team.
Can a task within advanced checklist for reminder
Asked by Donna Story:

When entering a task within advanced checklist, can you get a reminder in your personal ( e.g. Google calendar) for a reminder? If not, how do you get reminder without going in and looking?


Answers:
author: Iain Dooley
body: [@Donna Story](/t5/user/viewprofilepage/user-id/4059656) as far as I know the advanced checklist due dates aren't integrated with the calendar powerup yet and you don't get notifications, but they show up in the "your items" section of the "home" view:

<https://help.trello.com/article/942-how-to-use-advanced-checklists-to-set-due-dates-and-add-members-to-checklist-items>

If you'd like your checklist items to be more "card like" you can sub-task with linked checklist items:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>
Some team members consistently get "400 Bad Request" and cannot use the GitHub Powerup
Asked by Matt Van Stelle:

Can't attach PR to card: <https://slack-files.com/T0EE6QN9F-F018ZHTMTSN-d802e03c3e>

Can't reauthenticate: <https://slack-files.com/T0EE6QN9F-F019ZP1HWPJ-d2d321f2fe>  

Works fine for some but not for others on the same repo with no clear difference between the users for whom it works and those for whom it does not. All using the latest Chrome browser.  

<br />


Answers:
author: Jireh
body: Hi Matt,

We had another user facing a similar problem and managed to fix it by deleting cookies and local storage set by the domain "github.trello.services". If you are on Chrome, you can do that by going to "chrome://settings/cookies/detail?site=github.trello.services" and pressing "Remove All". After doing that, please try to auth to Github again.

And if that doesn't work, you can try removing all cookies from all domains on your browser, then trying to auth again.

If you are not on Chrome, you'll have to look up how to delete cookies and local storage for your browser. If you run into trouble I'm happy to help.

Thanks,

Jireh


author: Colin May
body: +1 on this. I started seeing this recently too. Many of my colleagues too. I am watching this card for the accepted answer!

comments: author: Ryan
body: Hi Matt,

My first thought around this is that it might be related to some browser settings. Could you check that you have enabled local storage as per the steps here: <https://help.trello.com/article/1093-enabling-localstorage>.

If that doesn't help, it would be great if you could send us a ticket to trello.com/contact and we can work with the team to figure out what may be going on for you.

Thanks!

Ryan


author: Matt Van Stelle
body: Cookies are enabled for the people experiencing this issue. It has been going in and out for a few weeks now. Currently working, so I guess we'll submit a ticket next time it stops working


author: Colin May
body: Sorry to tag onto your thread [@Matt Van Stelle](/t5/user/viewprofilepage/user-id/4059596) - but I tried the local storage tip above and it did not work for me (fyi, it was already enabled).  

I will create a new ticket [@Ryan](/t5/user/viewprofilepage/user-id/3704695) so as not to pollute this thread. Thx!  

Note: new ticket linked here <https://community.atlassian.com/t5/Trello-questions/Get-quot-400-Bad-Request-quot-when-attempting-to-quot-authorize/qaq-p/1464162#M32711>
How do I get power ups to show up in card view
Asked by Matt Nix:

Total noob here, but I've searched for an answer with no luck. I have two team members, we're both "Trello Gold" and I have countdown timer powerup loaded for multiple boards. When I open a card within the board, even if it has a due date I don't see the countdown timer power up listed on the right hand side to apply it. What am I missing?


Answers:
author: Matt Nix
body: Ian thanks for the direction. I wasn't sure how to proceed.. the trello universe is a little different than other cloud apps I've used in the past.   
The support team did direct me to simply clear my cache, which fixed the problem.

Thanks again for the input!


author: Matt Nix
body: ![Untitled-3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/107608iC4AAA0B2C9964246/image-size/large?v=v2&px=999 "Untitled-3.jpg")Yes, on web app. Not sure what I'm missing here. I just don't have the option to add the power up. Surely I'm missing something obvious but I've been through the walkthroughs many times and none of it makes sense as to why this is happening.

comments: author: Iain Dooley
body: [@Matt Nix](/t5/user/viewprofilepage/user-id/4059579) Looks like the power up is enabled, but isn't responding, so maybe that powerup is down. Have you tried emailing the countdown timer powerup support team? Or is that powerup provided by Trello? If trello, just go to trello.com/contact and submit the question to Trello


author: Iain Dooley
body: [@Matt Nix](/t5/user/viewprofilepage/user-id/4059579) are you looking on the web/desktop apps? It won't show up in the mobile apps.
Is there a way to automatically create a checklist from a card's description?
Asked by Alexis:

I would like to be able to create a checklist on a newly created card from its description.

To be clear, I use the email-to-board functionality to create card with a list of orders to pickup. So far I manually copy and paste the description in the checklist to create the checklist, but I would like to know if there is a way to auto create it with butler or any powerup out there?

Thanks!


Answers:
author: Iain Dooley
body: [@Alexis](/t5/user/viewprofilepage/user-id/4059440) you couldn't do it with Butler, but could do this using the API. This is an example using Trellinator:

<https://gist.github.com/iaindooley/30c7ae1bc868748d05c599913513cfe9>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Alexis
body: Awesome I was not aware of the API. I read about your implementation of trellinator but I'm confused about the reliance on a google sheet as your broker instead of a more robust DB like redis.   
I think I will develop my own python web app with celery / redis to automate all this.   
Thanks for the tip!


author: Iain Dooley
body: [@Alexis](/t5/user/viewprofilepage/user-id/4059440) it's just easier to set up and cheaper to host :)


Tags: butler
Hide checklist completed
Asked by Renato Nisa Miyara:

Is there any way to hide cards with a checklist already completed?

![1.jpg](/t5/image/serverpage/image-id/107506iA7A5BD350E8645DD/image-size/large?v=v2&px=999 "1.jpg")


Answers:
author: Iain Dooley
body: [@Renato Nisa Miyara](/t5/user/viewprofilepage/user-id/4059373) there isn't, but another option would be to automatically move cards to a "Done" list or something when all checklist items are complete using Butler.

Alternatively, since you can filter based on due date completion, you could also use Butler to add a due date set to now when all checklist items are complete, then mark the due date complete. It's a bit of a hack but it means you could filter to show only cards with incomplete due dates.
How do I get the app to show updates on the home screen? Get rid of random notification?
Asked by AGiddins:

I am having three issues with the app:

1. I have a random notification red dot with (1) - I have cleared everything - it stays there - what do I do?
2. I am not getting updates on my home screen unless I delete the app and download it again - but then they subsequently don't show up again when I go back. What do I do?
3. No notifications are being received when the team makes an update to the boards. What do I do?

What have I done?

* I have cleared Cache in the app through iOS settings
* I have deleted the app multiple times
* I have logged out recently and that did not fix the issues


Answers:
author: Iain Dooley
body: [@AGiddins](/t5/user/viewprofilepage/user-id/4059422)

1. This notification issue is a bug they're pushing a fix for, they're aware of it

2. What OS are you using here, iOS or Android? What do you mean by "Updates on my home screen"?

3. You only receive notifications when you're watching something, are you watching those boards?

<https://help.trello.com/article/793-receiving-trello-notifications>

comments: author: AGiddins
body: 1. Good, glad they are aware of it.

2. Using iOS 13.6.1 iPhone 11 Pro Max. By updates on the home tab, I mean when I go to the Home tab for updates on all of the boards - there are no updates there for me to review. It is empty. Just the dog character - but no updates.

3. I am watching everything across the board - no notifications.


author: Iain Dooley
body: [@AGiddins](/t5/user/viewprofilepage/user-id/4059422)

2. Okay so the home screen of the Trello app (was wondering if you meant your phone's home screen). There's also a Home screen in the web app, can you see stuff there?

3. Have you enabled notifications in Trello? Also, when you go to the web app or desktop app, can you see notifications there when your team makes changes in the "bell" menu in the top right?


author: AGiddins
body: 2. Yes, I can see the updates within the Trello web app home screen. They are not there with mobile applications on iPhone and iPad. Very weird. And the only way that I can get those updates on mobile is to logout and delete the application.

3. Yes, notifications are both enabled on iPhone and iPad.


author: AGiddins
body: But I am not getting any notifications at this time.


author: Iain Dooley
body: [@AGiddins](/t5/user/viewprofilepage/user-id/4059422) okay I'm not sure what it could be, I would suggest going to trello.com/contact and submitting your question to Trello support directly rather than to the community.
Exporting PDF and Jpeg from Trello
Asked by Crissy:

Is there a power up or an easier way to export multiple documents (PDF/Jpeg) to be sent via email instead of having to download each individual item and then attach.


Answers:
author: Iain Dooley
body: [@Crissy](/t5/user/viewprofilepage/user-id/4059150) I have 2 products that let you use Trello as a Gmail client:

1. BenkoBoard is for your own email <http://www.benkoboard.com/>  
2. BenkoDesk is for shared/team email <http://www.benkodesk.com/>

So, for example in your scenario I assume you have a bunch of files that you have produced and need to send to an external client. In that case you would have all your files on the card, then post a comment:

```
@to Client Name client@domain.com?
@attach all?

Hi there!


Please find all files attached.

Thanks,
The team
```

This can be posted from any device (mobile or desktop apps) and will show up in Gmail sent items. Then if/when the client replies, their reply will go to the same card.
When I create a new Trello card, I get the error: Malformed URL.
Asked by Amy M. Webb:

Malformed URL {#toc-hId--1324972362}
------------------------------------

The link you entered does not look like a valid Trello link. If someone gave you this link, you may need to ask them to check that it's correct.

I use Trello through the Teams app on my desktop. I do not get the error if I go to the Trello web based board.


Answers:
author: Ryan
body: Hi Amy,

Can you provide a bit more information about the steps that you take in Teams in order to receive this error?

This might help us to figure out a way to solve the issue and help you to access your boards.

Looking forward to hearing back from you soon!

Ryan

comments: author: Amy M. Webb
body: 1. I use the Teams App on my laptop to access the Trello boards (it is happening on two different boards).
2. I click on a template card to create a new card. Type in the card name.
3. Save card.

It does not happen when I create a new card from scratch and it doesn't happen if I am on the web version.
Trello - My team members are not receiving email notification for project tasks assigned
Asked by omar:

I am using a Free version of Trello and have about 25 members who have been added to a project. Initially they used to receive mail notification upon editing the tasks.

But since 1 week we notice that none of them are receiving any email notification.

I have checked my setting and find that i have checked on "Instantly" for mail notification

Please let me know how this issue can be fixed.


Answers:
author: Iain Dooley
body: [@omar](/t5/user/viewprofilepage/user-id/4059141) each member's notification settings will control what they see, and it will also depend on whether or not they are watching a board/list/card:

<https://help.trello.com/article/793-receiving-trello-notifications>

However also beware that if they have their email notifications turned on, and they view the notification on web or in the mobile app, then the email notification won't be sent, even if set to "instant".

comments: author: Shaktidhar Nayak
body: Hi Iain

Thanks for your swift response. Unfortunately the mails are not going through to all members.

Although all members of the board are collaborators, not everyone in the team is receiving the mail notification. Is it because the team size is over 20 ?


author: Iain Dooley
body: [@omar](/t5/user/viewprofilepage/user-id/4059141) okay if you're getting consistent email delivery failures for your entire team, then I'd recommend going back to trello.com/contact and submitting the question directly to the Trello team rather than the community.


author: Shaktidhar Nayak
body: ok thank you
Butler. I need the cards that are in the archive to be unarchive when the deadline comes.
Asked by ????? ????????:

I need the cards that are in the archive to be unarchive when the deadline comes. How to do it?


Answers:
author: Iain Dooley
body: [@????? ????????](/t5/user/viewprofilepage/user-id/4059057) this should do it:

![2020-08-22 at 11.17 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/107602i3B409F4724D08CC5/image-size/large?v=v2&px=999 "2020-08-22 at 11.17 am.png")


Tags: butler
SSO in Microsoft Teams
Asked by Adida Yoan:

When I connect to the desktop version of Teams (not the web version), and I try to open a Trello Tab in a chat window, I am greeted with a connection invite. Is there a way to be automatically connected in SSO ?

![connect to trello.png](/t5/image/serverpage/image-id/107473i04EA03A6EA26EC5D/image-size/large?v=v2&px=999 "connect to trello.png")


Answers:
author: Garrett
body: Hi Adida,

Hm, that looks to be a possible issue with the app itself. Do you experience the same problem in the web version of Teams?

Let's also do a bit more digging into this. Would you mind sending us a message over at <https://trello.com/contact> please?