youngmon/atlassian-qna huggingface dataset:
Broken images
Asked by Kelly Chang:

Hello,

I could see the images I uploaded in the comments before but now are all broken.

All images under this project are broken.

Not only me, but my colleagues also couldn't see the uploaded images.

![111.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/82905iFE53E096EF533CD5/image-size/large?v=v2&px=999 "111.PNG")

I could see those images in the **recent upload** area, but they aren't shown in the comments.

![222.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/82906i0359D21775C2D4B8/image-size/large?v=v2&px=999 "222.PNG")

This problem doesn't just exist in one single project.

Please help.

Best regards,

Kelly


Answers:
author: Daniel Eads
body: Hi Kelly,

Welcome to the Community! This isn't the expected behavior for file uploads. To get more information, I've opened a case for you in our support system. We'll need to get your explicit permission there to access your instance and investigate why the attachments aren't working as expected. Be on the lookout for emails from Atlassian requesting additional authorization and details about your uploads.

Thanks,  
Daniel \| Atlassian Support


Tags: confluence-cloud
Calendar widget for Confluence Cloud
Asked by Wilson Gray:

Has anyone found a good replacement for the Calendar widget that can be used on Confluence Cloud instances as this is only available on the server product?

Thanks

Wilson


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Wilson Gray](/t5/user/viewprofilepage/user-id/3673877) ,

There are two possibilities which come to my mind:

1. the simple date widget (by entering //) in the editor
2. <https://support.atlassian.com/team-calendars-cloud/> an Atlassian product for calendars in Confluence Cloud


Tags: cloud

confluence-cloud
Re-ordering Layout
Asked by Courtney Taniguchi:

In the new editor on Confluence, when I use the "Layout" tool to order pages I find that I cannot arrange the order.

Example of what I'm asking for attached:![Screen Shot 2020-02-12 at 2.09.54 PM.png](/t5/image/serverpage/image-id/82888iF455A8E65C9E3B21/image-size/large?v=v2&px=999 "Screen Shot 2020-02-12 at 2.09.54 PM.png")


Answers:
author: Edwin Rodriguez
body: I too would love to have an answer for this!


author: Leanne Downs
body: 1. I am finding the new page layout tools to be the most frustrating. The exact issue here of not being able to move sections - that was one of the BEST things about the old editor. I purposely used sections ALOT b/c I could re-order / rearrange after the initial brainstorming. Please bring this back!

2. Also, dumping the macro for "Panel" and forcing everyone to use "Info" macro....okay - I can live with that....but not without being able to adjust the width of that macro.

3. Last thing for this Page Layout discussion - being able to adjust the width of the "divider" (horizontal rule/line). The pages look weird w/o being able to do it and those horizontal rules (dividers) are very handy for breaking up a page's content.
How do i copy paste text from word and retain formatting?
Asked by Cean_Fernando:

I created an article in word with specific formatting e.g. number, indented bullet, number, indented bullet

when pasting the text into the fields, the formatting is not carried over.


Answers:
author: Softlist Sp. z o.o.
body: Hi [@Cean_Fernando](/t5/user/viewprofilepage/user-id/3755412) ,

Explore our plugin - [Format Painter for Confluence (Server)](https://marketplace.atlassian.com/apps/1224441/format-painter-for-confluence?hosting=server&tab=overview&utm_source=atlassian_community&utm_medium=1300021 "Format Painter for Confluence") - which already listed at Atlassian Marketplace. Cloud version coming soon. The Format Painter add-on allows to copy and paste formatting from one section of the document to another, such as font style, color, text size, etc. With the Format Painter app copy-paste of formatting really easy. Give it a try!


author: marc -Collabello--Phase Locked-
body: Hi [@Cean_Fernando](/t5/user/viewprofilepage/user-id/3755412) ,

you can keep some/most of the formatting by importing the word document. Click on the three dots in the top right, and choose "Import Word Document".

comments: author: Connor Stahmer
body: I have found this does not work


author: davesoft11
body: > Click on the three dots in the top right

In the top right of what? I see 3 dots in the top right of the Attachments pane, but there is no "Import Word Document" option. Do you have some special plugin?


author: marc -Collabello--Phase Locked-
body: It seems the menus etc changed since I posted the answer. Here's the current way: <https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>


author: davesoft11
body: okay, nevermind. I thought I was in a community discussing Jira. The solutions mentioned seem like they apply to Confluence. I'll have to Google fresh to find the solution to this problem for Jira issues.


author: Rajesh Sharma
body: Was there any solution? Can't believe for copy paste you need a plugin...


Tags: atl-gruland

cloud

confluence-cloud
Remove unused space label
Asked by Patrick Joalland:

I have a space label, not used in any space, still appearing in the Space Directory \> Categories panel. If I select the unused space label, no space is listed.

How can this be?


Answers:
author: Seon Shakespeare
body: Hey [@Patrick Joalland](/t5/user/viewprofilepage/user-id/483690)

This is an interesting one, normally, if you remove all spaces from a category, the category will no longer appear in the Space Directory.

The following documentation describes how to add but also **how to remove** them: [https://confluence.atlassian.com/confcloud/use-labels-to-categorize-spaces-724764814.html](https://confluence.atlassian.com/confcloud/use-labels-to-categorize-spaces-724764814.html?_ga=2.87313368.1560599708.1581332328-1753234641.1568624595)

If the label still appears it may be worth viewing this similar question in the community for more info: <https://community.atlassian.com/t5/Confluence-questions/How-do-you-delete-unused-label-in-Confluence-cloud/qaq-p/1164881>

- Here it details that there is a bug (Status: Gathering Impact) where labels not being used anymore still show on Labels list macro ([CONFCLOUD-58953)](https://jira.atlassian.com/browse/CONFCLOUD-58953?_ga=2.108832962.1560599708.1581332328-1753234641.1568624595)

Hope this helps!


Tags: cloud

confluence-cloud
Read Only User
Asked by stockerc:

I cannot change the permissions on every space I create. I need a way for specific logins to be read-only, but after taking all permissions away, this login can still edit Spaces unless I go into each space and restrict them. Is the only solution to use Anonymous Access and then make Spaces publicly accessible? Why can't there be a read-only user that can create their OWN Space, but not mess with ANYTHING else?


Answers:
author: Kishan Sharma
body: You can either set permissions at space level or page level. If you want only read only access then allowing anonymous access is the best way to go. Users can create their personal space as well and setup permissions as required.


author: Vero Rivas
body: Hi [@stockerc](/t5/user/viewprofilepage/user-id/3631318)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Jira-Software-questions/Create-Read-Only-Users/qaq-p/1459889>

Cheers


Tags: confluence-server

server
@mentions work in new editor but not on pages created with the legacy editor
Asked by Laura Bier:

In Confluence Cloud, I am having a problem where I can't tag users (@mention) on a page when I am using the legacy editor. (Specifically this is with the Page Properties macro, but it seems to be more widely spread than just that macro. I am continuing to test.)

I am able to tag (@mention) people/users in the new editing experience when I use the Page Properties macro there... The pages are in the same space as each other so I don't think it's a matter of rebuilding the index. Any suggestions of things I can try to troubleshoot?


Answers:
author: Laura Bier
body: I have worked out a work around. Typing @mention doesn't work. Clicking + and choosing "@ User Mention" does work... it's disappointing that the type ahead doesn't work, but at least I have a work around.


Tags: cloud

confluence-cloud

edit
Drawio attachment issue - help!
Asked by colleen.mcdonagh:

I have been editing a page with multiple Drawio (3) attachments for the past week and now they are not showing up.

When I click on the space it used to be I get the following error message - *No Macro metadata. There is no metadata configured for this macro which means no configuration screen can be presented here. You must contact an administrator to configure metadata for this macro.*

Appreciate any help. Need these attachments for a presentation!


Answers:
author: Shannon S
body: Hello Colleen,

Thank you for bringing this to us, and welcome to Atlassian Community.

Are you still encountering this issue, and do you have the problem on multiple pages, or just this one page?

Can you check the status of the add-on in **Manage Add-ons** menu and see if you can re-install the add-on? Does the issue persist then?

You can also get in touch with the [vendor of Draw.io](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=cloud&tab=support) and see if there's a known issue that they are aware of that could cause this.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: cloud

confluence-cloud
Jira and Confluence Slack Integration (Server) - best forum to report bugs and request features?
Asked by Michael Woffenden:

We've starting using Slack with Jira and Confluence Server.

While the setup was quick and easy ... we have a few aspects of the Confluence integration that are not working quite as expected.

And we will have feature requests as well.

Where do we report bugs and/or request features for the official Jira/Confluence Slack apps?


Answers:
author: Luiz Silva
body: Hey [@Michael Woffenden](/t5/user/viewprofilepage/user-id/1169866)

The right place to raise requests and report bugs is <https://jira.atlassian.com/projects/API/issues>.

It helps if you select the right integration in the components field so the right team will be notified.

We really appreciate your feedback.

Cheers!


Tags: confluence-server

jira

server

slack
Is there an easy way to copy and paste panels?
Asked by Wider Campos:

I wish I could just copy and paste panels, but I always end up having to create the panel from scratch because it doesn't do what I expect it to.

If I copy a panel and then paste it, I only get the panel contents. If I try copying the panel contents to an empty panel, it creates an extra empty panel.

Here are some videos of the issue: <https://imgur.com/a/Adu8930> (the videos don't show the context menu, but I used it to copy and paste).


Answers:
author: Margarida Russo
body: Hello! how do you create panels with new editor in the first place? I don't seem to be able to

comments: author: Wider Campos
body: You can either type "/panel" or click on the "**+** " button and select "**Info panel**".

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/105506i5415739BC910DBAE/image-dimensions/306x221?v=v2 "image.png")


Tags: confluence-cloud

editor

page

panel
Need help understanding Restrictions for a particular use case
Asked by Emma Morris:

Thanks for redirecting me to the /include macro. I am still confused at this part: "create an empty child page of the restricted page which has the page include macro to pull in the public content."

This is what I have right now. I am confused at what pages you are referring to.

![Screen Shot 2020-02-13 at 11.55.49 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/83023i7258576D2DE5AC4A/image-size/large?v=v2&px=999 "Screen Shot 2020-02-13 at 11.55.49 AM.png")


Answers:
author: James Conway
body: [@Emma Morris](/t5/user/viewprofilepage/user-id/3724555) coincidently another user posted a very similar question at a similar time to yours! <https://community.atlassian.com/t5/Confluence-Cloud-questions/Can-I-restrict-a-space-but-allow-a-child-page/qaq-p/1299561>

Two parts:

One:
> *The recommended way is to open the space for all but creating two top level child pages eg. public and internal.*
>
> *internal is restricted. If you would like to make pages visible to others, move them as children below public.*
>
> *(hat-tip [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715) )*

Two (my suggestion):
> If you want to maintain the structure in your 'restricted'/ internal page tree, I would suggest the include page macro - <https://confluence.atlassian.com/confcloud/include-page-macro-724765214.html>
>
> You can then create your public content in the public tree, and then create an empty child page of the restricted page which has the page include macro to pull in the public content.


Tags: cloud

confluence-cloud
How do I access/view the source code of a page?
Asked by Angie Elliott:

How do I access/view the source code of a page?


Answers:
author: Michael Kuhl _Appfire_
body: Hi Angie - There's a menu option named "View Storage Format". That will show you the XHTML source.

Learn more here: <https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html>

comments: author: Angie Elliott
body: Thank you!

Next question please: While I can view the source code now, I can't edit it. Is that a permissions thing or does Confluence no longer allow you to edit at the source code level. I have been away from Confluence for only a year but it seems a lot of things have changed.

Thanks for your help!

-angie


author: Dominic Lagger
body: You can not change the storage format.

There are a few plugins for that: [https://marketplace.atlassian.com/search?product=confluence\&query=html%20editor](https://marketplace.atlassian.com/search?product=confluence&query=html%20editor)

Regards,

Dominic


author: Michael Kuhl _Appfire_
body: Another option is to use the [Confluence CLI](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=server&tab=overview) to download and upload the source using the [getPageSource](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/1059406070/getPageSource) and [storePage](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/1068175279/storePage) actions.

FYI: I'm the product manager for the Bob Swift Confluence CLI.


Tags: atl-gruland

confluence-server

server
confluence formatting
Asked by peter.moore:

I have created a page in confluence and have 2 sections with wording in. I have aligned them but when I publish the page the formatting is different and they are no longer aligned.


Answers:
author: peter.moore
body: I fixed it by using individual sections for each section of wording as I couldn't get them to line up and this seemed the easiest way to do it


Tags: cloud

confluence-cloud
Pasting text in to a page
Asked by Helen Doyle:

Hi,

I'm trying to paste some text from a Google Document in to Confluence page and it doesn't allow me to paste all of the text.

Has anyone else had this issue?


Answers:
author: Vero Rivas
body: Hi [@Helen Doyle](/t5/user/viewprofilepage/user-id/3754790)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Copy-paste-images-from-google-doc-into-confluence-page/qaq-p/898095>

Cheers
Importing of space does not adapt user rights in free account
Asked by Roger Briggen:

I am on the free plan.

I imported a space from another confluence instance with different user names.

I cannot change the user rights of an imported space. With my user I am admin of the space, but all other rights are disabled (edit, delete, ...).

And since there is an error message on all spaces (even those which were created with my free plan), I cannot edit or delete an of the imported pages.

I get the following error message on the permission page:

Etwas ist schiefgelaufen {#toc-hId--1379251501}
-----------------------------------------------

Unser Team wurde bereits benachrichtigt. Sollte das Problem weiter bestehen, kontaktieren Sie bitte den [Atlassian-Support](https://support.atlassian.com/contact/#/) und geben Sie dabei den folgenden Code an:

Which means: something went wrong. Our team was already paged. Should the problem still exist, contact the atlassian support.

And that is what I did, but they say, because I am on the free plan, there is no support and I should ask here...

So, anybody has a clue how I can fix it?

![Confluence_Error2.png](/t5/image/serverpage/image-id/82844i4823E056A9E10A16/image-size/large?v=v2&px=999 "Confluence_Error2.png")


Answers:
author: Shannon S
body: Hello Roger,

Welcome to Atlassian Community. It's nice to meet you!

Our [Confluence Cloud Free plan](https://confluence.atlassian.com/confcloud/confluence-cloud-plans-972334171.html) has a restriction against custom permissions:
> [Permissions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html) aren't customizable and anonymous access isn't available on the Free plan.

For further details, check our page on [Permissions and restrictions in the Free plan](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-in-the-free-plan-976780167.html).

For this reason, you won't be able to modify permissions on the space. If you need to be able to modify the permissions, you'll need to upgrade to either the **Standard** or **Premium** plans.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-cloud
How to copy content including macros from a page to another
Asked by Montsant Figuerola Jim?nez:

We are trying to copy content from a page to another. The content includes macros, links, tables and checkboxes. By copypasting the format is deleted and only text and links is correctly copied. Any tips?


Answers:
author: Tiffany Nicole Finks
body: [@Montsant Figuerola Jim?nez](/t5/user/viewprofilepage/user-id/3692039) I'm able to do this two ways:

**[Method](https://confluence.atlassian.com/doc/view-page-information-139408.html) 1 -**

1. At the top right, select:

??? \> Copy

2. Save the page with a new name.

**Method 2 -**

1. Create the new page.
2. On the page you want to copy select Edit
3. At the top right select **\<\>** icon
4. Place cursor in the window that opens and CTRL + A to select all content and CTRL + C to copy all content.
5. In the new page select Edit and select \<\> icon.
6. CTRL + V to paste copied content.
7. Select Save to save the new page.

comments: author: Montsant Figuerola Jim?nez
body: Hi, Tiffany,

Regarding Method 1, I can't reproduce because the content must be copied on a template, and I haven't found out how to move a page to the templates section.

Regarding Method 2, I don't see the **\<\>** icon at the top right after clicking Edit.

Nevertheless, thank you very much for your help. If you by change have any other ideas, this would be very much appreciated.

Best,


Tags: cloud

confluence-cloud
Anchor macro does not work for me. We are using the enterprise version of Confluence.
Asked by Shivani.agarwal:

Anchor macro does not seem to be working for me . We are using the server version of confluence.

Is there an alternative available? I do know about the link macro where in the advanced feature can be chosen and the headings (sub sections of a page or of a different page) can be linked.

I am trying to put in a Use case in a Confluence page which has several alternate flows as well as various steps.

In the flow of the Use case , there is a Step as - Go back to the Step 30 of the basic flow or go to Step 20 of Alternate flow .

I want that when the user clicks on **Step 30** - confluence takes me to the step 30 of the basic flow(sort of a hyper link). I have tried to achieve this through the Anchor macro but it doesn't seem to be working for me.


Answers:
author: Ivan Lima
body: [@Shivani.agarwal](/t5/user/viewprofilepage/user-id/3715771) , which version are you in? Did you follow the steps at [Anchors](https://confluence.atlassian.com/doc/anchors-139442.html)? You should be able to get this working by creating links to your macros. Take a look at the screenshots attached, hope it helps to check yours.

![Screen Shot 2020-02-12 at 9.58.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/82909i9B7142A91E7CC9CE/image-dimensions/448x272?v=v2 "Screen Shot 2020-02-12 at 9.58.04 PM.png")

Also, if you're still getting challenges, I recommend posting screenshots of your configuration so we can assess it.

Cheers.

comments: author: Shivani.agarwal
body: We are using the 6.3.14 Version of confluence. I did use the exact same steps which you have mentioned above . The difference is i have larger records. I can try to create some sample and paste screenshots.


Tags: anchor

confluence-server

server
Rename Home directory
Asked by Richard:

I want to rename the Confluence home directoy either before I upgrade or directly after.

Reason is because historically (unknown to why) Confluence has been upgraded via installing required version and exporting/importing database. The new home directory being the named version eg D:\\Atlassian\\Confluence62 for version 6.2

However, I understand this approach just isn't conducive for upgrade integrity so I wish to perform the std upgrade across the existing installation. I just don't want the home directory name to retain the old version reference as it's misleading and bad practice.

Thanks

Richard


Answers:
author: Vero Rivas
body: Hi [@Richard](/t5/user/viewprofilepage/user-id/2937585)

Look at this post, maybe can help you

<https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html>

Cheers


Tags: confluence-server

server
Can I restrict a space but allow a child page?
Asked by Konrad Woloszyn:

I would like to restrict everybody besides HR to access the HR space but allow certain managers to access a one, specific child page. Is this possible?


Answers:
author: Thomas Deiler
body: Dear [@Konrad Woloszyn](/t5/user/viewprofilepage/user-id/1536235) ,

afaik this is not possible. The recommended way is to open the space for all but creating two top level child pages eg. *public* and *internal*.

*internal* is restricted. If you would like to make pages visible to others, move them as children below *public*.

So long

Thomas


author: James Conway
body: In addition to the answer by [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715) If you want to maintain the structure in your 'restricted'/ internal page tree, I would suggest the include page macro - <https://confluence.atlassian.com/confcloud/include-page-macro-724765214.html>

You can then create your public content in the public tree, and then create an empty child page of the restricted page which has the page include macro to pull in the public content.

comments: author: Konrad Woloszyn
body: Hello James, thanks for the suggestion.

What would be the reason to include that macro? Would is sync the content of my public section into the restricted one?

Cheers.


author: James Conway
body: Effectively.

The behaviour would be to lookup and pull the public page content when the restricted page loads, rather than save a 'sync' copy.


author: Konrad Woloszyn
body: This sounds like a very useful feature! Thanks a lot for your advice!

Will this work cross-space too?

Do you have any other shareable applications of macros that you'd be excited to share :)?

Cheers and have a happy valentines day,

Konrad


author: James Conway
body: Hey [@Konrad Woloszyn](/t5/user/viewprofilepage/user-id/1536235) , yes it will work cross space.

I recommend that you familiarise yourself with <https://confluence.atlassian.com/confcloud/macros-724765157.html> , that will give you all the details you need on the macros available and how they work.


author: Konrad Woloszyn
body: Hello James,

thanks a lot for your help and time to advise me :)!

Have a good start of the week. Cheers,

Konrad


Tags: access

cloud

confluence-cloud

page

restriction

space