youngmon/atlassian-qna huggingface dataset:
How can I open pdf file instead of download at Trello for Android
Asked by Doruk Yetim:

When I try to open a pdf file it opens browser and tries to download pdf file but I just want to preview. I searched this problem in forum but given solutions are not working. Is there any working solution for android.


Answers:
author: Iain Dooley
body: [@Doruk Yetim](/t5/user/viewprofilepage/user-id/3476382) as far as I know there isn't a file preview feature in the mobile app.


Tags: android

pdf
Why are my cards in each column are being shuffled each day??
Asked by Ari Fisher:

Good morning.

I find each day that the cards are shuffling in around in the same column.

I position each card in order as per a date in the "name of the card" (which Trello should be having start/end dates). Each day, I find that some cards have been moved around. No one on my team is moving the cards so I wonder if everyone else is seeing their cards shuffled too?

I have to re-order the cards if I want it to be in order.

Anyone got any ideas too?


Answers:
author: Iain Dooley
body: [@Ari Fisher](/t5/user/viewprofilepage/user-id/3474945) does anyone on the team have the Butler power up enabled with rules to sort lists?

comments: author: Ari Fisher
body: No but I just found out that we can have Custom Fields and enter the start date/end date. and sort like that.


Tags: card
Butler Dashboard Error
Asked by Barak Bester:

When Inviting Butler to a Trello Business Class board, I get the following message:

"Unable to read this board's commands from our servers".

How can I overcome this?

Thanks,

Barak


Answers:
author: Iain Dooley
body: [@Barak Bester](/t5/user/viewprofilepage/user-id/3476109) sounds like you'll need to email support@trello.com about that one


Tags: butler
My labels have disappeared
Asked by Sharon de Jager:

I am hoping someone can help. I selected a label on one of my cards and all of my labels on all of my cards on all of my boards have vanished. When I open the labels pop up on a card the relevant labels are still selected, they are just not shown on the front of the card. How can I show them all again?


Answers:
author: Iain Dooley
body: [@Sharon de Jager](/t5/user/viewprofilepage/user-id/3469433) can you try hitting the semi-colon keyboard shortcut and see if the labels reappear?

comments: author: Sharon de Jager
body: Yes brilliant - thank you! I can stop hyperventilating now I have my labels back. I should have checked all of the keyboard shortcuts.

Thanks Iain!


Tags: label
Is there a way to see deleted comments on Trello? Like a script or anything I can do?
Asked by Nasty:

This is really important, I need to see deleted comments somehow because it is not in the logs.


Answers:
author: Iain Dooley
body: [@Nasty](/t5/user/viewprofilepage/user-id/3468274) no deleting a comment is permanent and also removes it from the action history of the card (even via the API).

If you want to avoid this happening in future you could use this Trellinator command to store every comment made in a Google Sheet:

<https://gist.github.com/iaindooley/6dd55708931b36ff009057b4c7e6b005>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Switch from Google login to email login
Asked by Rob Kane:

I set up my account using the Google sign-in. My org switched from Gmail as the email system to Office 365, and keeping the same email address. The Google account has not been deactivated so I can still log in.  
I would like to migrate from the Google login to an email login to reflect the change before the Google accounts are turned off.


Answers:
author: Iain Dooley
body: [@Rob Kane](/t5/user/viewprofilepage/user-id/3467075) if you logout, then go to login again and use your email, you will see a message that a password has never been created. All you need to do is reset your password and you can login with email.

comments: author: Rob Kane
body: Thanks Iain,

I tried to reset the password but nothing comes to my inbox. It may be an issue with Office 365 but I can't ascertain what's preventing that. I added the Trello connector but Office 365 is the main reason that I stopped using Trello for work due to notification issues.


Tags: google

ms-office-365
Evernote Power up - edit note
Asked by Jo?o Almeida:

How can I open an Evernote note to edit? Either opening in Evernote desktop app or web app.

Right now clicking the note link only opens the note's public and readonly view, which is really not that useful.


Answers:
author: Denise
body: Hi Jo?o,  

This is actually how the Power-Up is currently designed to work.  

What happens under the hood is that when you attach an Evernote note to a card via the Power-Up, Evernote updates the sharing settings of the note and makes it so that anyone with the link can view the note. This is similar to the in-Evernote flow of creating a shared link:  

![Screen-Shot-2019-01-23-at-9-53-34-AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/60875iB55AD2FC87CE8188/image-size/large?v=v2&px=999 "Screen-Shot-2019-01-23-at-9-53-34-AM.png")  

The intention of this flow was to enable the sharing of notes created by only a handful of users with all of the members on a Trello team, regardless of whether they had Evernote accounts or not, or editing permission.  

If you'd prefer to get the editable version of the note for you, you'll want to attach the link manually, and not use the card button. Evernote should still pick up the link to format it properly!


Tags: power-up
Effacer une ?quipe et un tableau d?finitivement
Asked by sabrina djaroud:

Bonjour,

Je cherche ? effacer d?finitivement dans Trello une ?quipe et un tableau. En effet j'ai dans premier temps copi?/coll? un tableau dans une nouvelle ?quipe afin de r?organiser le travail.

Cependant sur la ma page d'accueil ? gauche l'?quipe a bel et bien disparue mais les tableaux qu'elle contenait apparaissent toujours dans mes tableaux personnels.

Comment faire pour faire dispara?tre d?finitivement ces tableaux pourtant d?j? effac?s?

Un grand merci pour votre aide!


Answers:
author: Manon Soubies-Camy
body: Bonjour [@sabrina djaroud](/t5/user/viewprofilepage/user-id/3463245) ,

Pour supprimer une ?quipe, il faut aller dans les param?tres de l'?quipe puis cliquer tout en bas sur Delete forever/Supprimer d?finitivement :

![delete.png](https://community.atlassian.com/t5/image/serverpage/image-id/60037i3D6BC4E1179E5B74/image-dimensions/295x193?v=v2 "delete.png")

Une fois l'?quipe supprim?e, les tableaux associ?s sont d?plac?s dans vos tableaux personnels. Pour supprimer un tableau, il faut commencer par le fermer. Dans les param?tres du tableau en haut ? droite :

![close.png](https://community.atlassian.com/t5/image/serverpage/image-id/60038iA8047F3D21A3E43F/image-size/large?v=v2&px=999 "close.png")

Je vous conseille de simplement fermer les tableaux, ?a vous permettra de les r?ouvrir au besoin. Mais si vous souhaitez vraiment les supprimer d?finitivement, il faut aller consulter la liste des tableaux ferm?s en cliquant sur le menu Tableaux en haut ? gauche :

![closed.png](https://community.atlassian.com/t5/image/serverpage/image-id/60039i711FB12F5B43F67A/image-size/large?v=v2&px=999 "closed.png")

Puis supprimer les tableaux souhait?s :

![delete.png](https://community.atlassian.com/t5/image/serverpage/image-id/60040i707B42B90A74785C/image-size/large?v=v2&px=999 "delete.png")

J'esp?re que ces ?tapes r?pondent ? vos questions !

Bonne journ?e,

- Manon


Tags: language-fr
Hi, I do not seem to a able to upload attachments from my mobile phone, is this feature non availab
Asked by George Samples:

Upload attachments from mobile andriod phone


Answers:
author: Iain Dooley
body: [@George Samples](/t5/user/viewprofilepage/user-id/3462923) Yep it's there, tap on a card and then tap the little paper clip in the bottom right.
Why confluence is taking more time to start
Asked by Kumaravel Sunpro:

Hi

I am using confluence 7.14.0 version and atlassian sdk 8.2.7 in window 10. Whenever I ran command atlas-run, it is taking more time to start.

Why its happening ? what is the best way to start the confluence.


Answers:
author: Nic Brough -Adaptavist-
body: There's no way to know what this might be. You'll need to analyse what Confluence is doing on that machine and identify what parts of it are "slow" for you.

However, I would start with monitoring the disk access and checking the anti-virus - it's well known that the way Windows "supports" anti-virus software is poor and can massively slow down (and even crash) some types of application. Check that the Jira installation and home directories are completely excluded from virus checking. (You can enable it for some bits, but lets not worry about that just yet)


Tags: confluence-server

server
User account Deactivated.
Asked by Mohammed Hejjo:

Hi Atlassian members,   

We have a user who tries to log in to Atlassian via SSO from office but get's the error "This account has been deactivated. Please contact your organisation admin." The account has site access and is also part of the group and everything. We have tried open private browsers, removing the users and adding the user again. We are out of ideas now.  

Thanks,   
Mohammed


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Mohammed Hejjo](/t5/user/viewprofilepage/user-id/4498655) ,

Is he a managed user? If yes, try look via the admin panel (<https://admin.atlassian.com/>) and see if he is deactivated there. If yes, then something must be done from the Identity provider where he is synced.

Alex

comments: author: Mohammed Hejjo
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)   

Yes he is. From [(https://admin.atlassian.com/.](https://admin.atlassian.com/)) he is set to be active and not deactivated. From our site he is in the correct AD group which sync's with Atlassian. Our IT-Administrator have checked and it looks like he has all the access as everyone else.   

Best,   

Mohammed


Tags: cloud

confluence-cloud
How do I apply for a new space without global permission?
Asked by Alexander Roth:

Hi,

I can't find a manual or link on how to apply for a space without the global permission to create a space. I know I have done it before. Can someone help?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Alexander Roth](/t5/user/viewprofilepage/user-id/4510566) and welcome,

What do you mean by "apply for a space"? If you mean to create a space, then this is done with the global permission. Users are eligible to create personal spaces, if the confluence admin allow that. If this is enable, then a user can create only one personal space.

Let me know if this was what you were looking for.

Alex

comments: author: Alexander Roth
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

it seems that I don't have global permission to create new spaces but I was able to create a new space just a few weeks ago after I was sent a link for that. I can't find that link anymore. MY question is: Is there an option for non-global-permission-owners to apply for spaces?


author: Alexander Roth
body: And if this is not possible (I might be wrong about the application for a space) how can I get global permissions? Thanks!


author: Alex Koxaras _Relational_
body: Nope, there is no such option that I know of.

Maybe your confluence admin added you to a group that had the permission to create a space, and send you a link on where to go to create that space.


author: Alex Koxaras _Relational_
body: Ask your admin to add you to a group which has this global permission.


author: Alexander Roth
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Thanks for helping!


author: Alex Koxaras _Relational_
body: Anytime.  
Kindly mark this answer as accepted to help other people in the community to find the right answers.

Thank you :)


Tags: cloud

confluence-cloud

issue-create

space
Page lost after moving to another space
Asked by Walter Harrewijn:

When I move a page to another space and place it on the same level as the 'overview page', so the start page of this space, the page got lost.

The page seems to be moved outside the home tree directory of the space, when you access the space manually you see in the sidebar that the overview page get a 'home' icon and the moved space is placed under this home directory.

The problem is that the page cannot be found in the sidebar anymore and is therefore lost for other users.


Answers:
author: Walter Harrewijn
body: Thanks, that is a solution to find the hidden pages. Just to understand the structure behind this, is it a feature to have the ability to add hidden pages to a space? For example in the image below you see that the page "technology Partners" is not visible in the sidebar. This seems strange to me, or is this possible for a reason?

![Knipsel.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155550iB60D789DF15F0270/image-size/large?v=v2&px=999 "Knipsel.PNG")

comments: author: Ollie Guan
body: It depends on how to configure the Home page 'The page that displays when users navigate to this space.'

Or you can add a layer of parent page on top of 'technology Partners' and 'Sales'.

![QQ??20210811172453.png](https://community.atlassian.com/t5/image/serverpage/image-id/155555i1CFFE2C406A645BB/image-size/large?v=v2&px=999 "QQ??20210811172453.png")


author: Ollie Guan
body: Hello [@Walter Harrewijn](/t5/user/viewprofilepage/user-id/4316543) ,

Welcome to community!

You can move any page by dragging it to a new position in the tree.

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

![QQ??20210811152831.png](https://community.atlassian.com/t5/image/serverpage/image-id/155545i123BB0E931463D09/image-size/large?v=v2&px=999 "QQ??20210811152831.png")


Tags: cloud

confluence-cloud
oslc connector for confluence plugin support ibm jas+ewm?
Asked by Faith Chen:

hello

confluence : 7.4.8

oslc connector for confluence: 3.4.5

This plugin is support JAS + EWM architecture??

try to setting oslc link just get this error

10-Aug-2021 11:33:57.854 WARNING \[http-nio-8090-exec-38\] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI <https://confluencedev.deltaww.com/rest/oslc/1.0/getOSLCProjects/AA>, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.


Answers:
author: Fabian Lim
body: Hi Faith,

Are you using a specific macro for this connection? Can you please share more details?

Regards


Tags: confluence-server

server
enable multi-factor authentication for multiple domains
Asked by James Turner:

Hi people, if I had a community of users (clients) from 100 different domains how would we enforce multi-factor authentication for all users? As far as I can see, Confluence is only geared up to use Active Directory for SSO, and that only works if the Confluence is for internal use only. Is there a way for us to enforce MFA for all users (from multiple domains) to access our Spaces? Or, is username/password the only option that Confluence Cloud offers? Ideally, we'd like to use Google Authenticator, Yubikeys, etc.


Answers:
author: Brant Schroeder
body: [@James Turner](/t5/user/viewprofilepage/user-id/4510051) Welcome to the Atlassian community.

You can use your own IDP in cloud. Here is the KB on it <https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/>

comments: author: James Turner
body: Yes, if we were a large business with dedicated IT staff and could run our own identity provider, I guess that would work. But we're a small business and do not have the internal skills to run an additional system.


Tags: authentication

cloud

confluence-cloud

security

sso
Using Table of Contents with Excerpt/Excerpt-Include
Asked by Mira:

I have a set of Confluence pages where several similarly-structured child pages have a Table of Contents macro inside an Excerpt macro. The parent page then has a table showing each child page's table of contents, using the Excerpt Include macro. This made it easy to get straight from the parent page to a specific heading on any child page (i.e. go from the main page to "FAQs" on a subpage).

This was working fine up until a few weeks ago. Now, if a Table of Contents macro is inside an Excerpt macro, it becomes invisible. I'm not sure what update introduced this bug, but I'd like to know if anyone has any suggestions for a workaround or alternative solution.


Answers:
author: Shannon S
body: Hello Mira,

Thank you for raising this in the Community! This is due to a known bug reported below:

* [CONFCLOUD-72469](https://jira.atlassian.com/browse/CONFCLOUD-72469) *Table of Contents macro is not working with the excerpt and excerpt include* macros

Unfortunately, there is no workaround at this time, but it is on our short-term backlog to fix. You can click **This affects my team** and be added to the list of watchers to receive updates in the future.

Let me know if you have any questions about that.

Take care,

Shannon

comments: author: Andrew Ferguson
body: It's been nearly two years \& this is still broken :/


author: Antti Sorjamaa
body: Where are we at with the fix to this? Just got bitten by this bug and would like to get it working.


author: Shannon S
body: Hello everyone, thank you for your interest in this issue.

The product manager added a response on [CONFCLOUD-72469](https://jira.atlassian.com/browse/CONFCLOUD-72469), which I'll include below.
> We would like to thank you for your comments about the way the Table of Contents macro works within the Excerpt and Excerpt Include macros.
>
> We designed the Table of Contents macro to only work within the page, blog or macro it has been inserted. It cannot reference or be referenced across multiple pages or blogs, meaning that when it is added to an Excerpt macro, it will only display headings located inside the excerpt. Those heading links won't navigate to the source page.
>
> Based on that, the functionality reported for Table of Contents Macro is actually not a bug, it is working as expected, which we also updated the documentation to reflect it:
>
> <https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/>
>
> I have thus made note of this expected behavior in the Table of Contents documentation and converted this bug to a feature request so that you can track our progress.

Shannon \| Atlassian Community support


Tags: bug

cloud

confluence-cloud

excerpt

macro

table-of-contents
How to Customize the Help Icon content
Asked by Mavi Shrestha:

Hello,

How to add/edit New link or URL on Default Help Icon on Confluence page.

Attached Picture.

Currently it has 6 Menu Link

1. Online Help
2. Keyboard Shortcuts
3. Feed Builder
4. What's New
5. Available Gadgets
6. About Confluence

![conf_help.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155500i4702EE6E8F8736B1/image-size/large?v=v2&px=999 "conf_help.PNG")

Thank you,

Mavi


Answers:
author: Brant Schroeder
body: [@Mavi Shrestha](/t5/user/viewprofilepage/user-id/4509987) Welcome to the Atlassian Community

Unfortunately you can not add or change these links. I would suggest submitting a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: cloud

confluence-cloud
How to install Confluence for Teams addon?
Asked by Kelly Noonan:

The New Confluence for Teams app launch is not clear on how to install this in Confluence. In Find New Apps, you look up the addon and click Add App and you get a dialog saying there are no installation instructions.

Very confusing and not clear what your supposed to do.

Please advise....


Answers:
author: Hana Ku?erov?
body: Hi [@Kelly Noonan](/t5/user/viewprofilepage/user-id/3781174) ,

according to [this page](https://confluence.atlassian.com/confkb/use-microsoft-teams-and-confluence-together-1079345180.html) installation needs to be done from the Microsoft Teams app side, not Confluence. Please try. Thank you.


Tags: cloud

confluence-cloud
Can I create a Confluence user without creating a corresponding User space?
Asked by Kevin Lind:

I am new to Atlassian and have been assigned the Atlassian Admin Site Manager for my organization.

A confluence admin has asked me if a Confluence user can be created without creating a corresponding Confluence Space named after the user. Every time we create a new Confluence user, she has to delete the Space named after the user.

Is there a way to create a Confluence user ++**without**++ the corresponding Space named after the user?


Answers:
author: Mikael Sandberg
body: Hi [@Kevin Lind](/t5/user/viewprofilepage/user-id/4509872),

Welcome to Atlassian Community!

If you do not want to allow personal user spaces on your instance you can turn that off by not allowing it. Just go to General configuration \> Global permissions and remove the Personal Space permission.


Tags: cloud

confluence-cloud
What causes a users account to be disabled in Confluence?
Asked by Chelsea Pena:

Hello,

I have been trying to research the answer but cant seem to find it. Can anyone tell me why a users account becomes disabled in Confluence? and tell me if there is a setting a site Admin that regulates when an account becomes disabled?


Answers:
author: Suvradip Paul
body: Hi [@Chelsea Pena](/t5/user/viewprofilepage/user-id/3130096) ,

Thanks for posting.c

The managed accounts can be disabled by organisation administrator. Could you please go through these articles for details?

1. <https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html>
2. Deactivating a managed account - <https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/>

Please accept the answer if solves your query else respond and allow others to respond.

Cheers

Suvradip


Tags: cloud

confluence-cloud