youngmon/atlassian-qna huggingface dataset:
Trying to rename a Confluence Space resulting in error.
Asked by Carl Dotson:

I have tried renaming the Space through the Space Admin\>Edit Space Details section

I'm trying to change the Home Page entry. Not the Name:

When I try to remove the word Template from the Home Page name, I get the following error:

The following error(s) occurred:

* The specified home page was not found in this space.


Answers:
author: AnnWorley
body: Is it possible you didn't edit the home page first to change the title? I got that error when the home page was called 123 and I changed it 123123 in the Space Details without changing the home page title first on the actual page. After I edited the space home page to title 123123 the Space Details page allowed me to change it.

comments: author: Carl Dotson
body: It's entirely possible. :) Do you think if I change the Name back to the original and THEN try to change the Home Page it might work? Or have a compromised myself?


author: AnnWorley
body: Please try pasting the title of the page into the Space Details form to make sure there are no extra spaces or anything that would make the page hard to find.

Also, please try reindexing at Confluence Admin\>Content Indexing in case the new name is not in the index for the space details update to find.


author: Carl Dotson
body: It finally accepted the changes. But we had to flush cache and bounce the server. :) Confluence and Jira are beginning to sound like a Windows product. "Have you turned the system off and back on?"


author: AnnWorley
body: Thanks for sharing the solution - happy to hear you can change the space home now.


Tags: confluence-server

server
How to name a document version in Confluence?
Asked by RICARDO SADA MARROQUIN:

Is there a way to name a particular version of the document?. I see that version are automatically numbered. What I'd like to do is name a specific one with something like "sprint 1" or "?design time final" or "frozen", anything that points to the document being kind of static for a certain purpose or job so that it can continue to evolve bot other teams can refer back to the named version.

Thanks!


Answers:
author: Steffi Frank
body: use the "what did you change" field:

![screenshot_490.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/26612i24A9A2B8561CDF56/image-dimensions/570x85?v=v2 "screenshot_490.jpg")

In page history it appears like this:

![version 02.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/26614iB37438DA434CAB5C/image-dimensions/698x102?v=v2 "version 02.jpg")

comments: author: RICARDO SADA MARROQUIN
body: Thanks Steffi,

Seems that will do it from now on. For previous version those coments can't be edited right?


author: Steffi Frank
body: I think you are right - I have not found a way to edit coments afterwards...


Tags: confluence-server

server
Confluence and MS Office Formatting issues
Asked by Alexander levy:

I have a bunch of MS Word documents that I have created that, when imported to confluence, the formatting becomes cluttered and un readable. Moreover, when exported to word the formatting is again cluttered... What is the best way to address this?


Answers:
author: R. Fuerst
body: Hi Alexander,

Do your documents use characters that are the same as [Confluence wiki markup?](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html ) Examples of that would be square brackets or hashes.

The reason I ask is that Confluence will automatically convert those characters into their wiki markup value when you import your document. It's possible this is what we're seeing here. In this case, you'd want to edit the file before importing to change the characters to non markup characters.

That said, I'm not sure exactly what you're seeing - could you provide an example of what you mean by "formatting becomes cluttered and un readable"? Are you seeing extra bullet points? A bit more detail on what the end result is would help.

Best,  
Rachel
Create Jira Issue no longer showing up when highlighting text
Asked by Jason Peters:

I am no longer getting the 'Create Jira Issue' option when I highlight text but the 'Add inline comment' option is popping up as expected.

both options were showing up yesterday.


Answers:
author: R. Fuerst
body: Hi Jason,

This looks like an issue that will require some more in depth investigation by our Support team.

I've gone ahead and created a ticket on your behalf. Please check your email for instructions on next steps.

Thanks!  
Rachel


Tags: cloud

confluence-cloud
Increase Backup Frequency?
Asked by devinstclair:

Hello, we would like to take daily backups of our Jira and Confluence Cloud instances but there seems to be an overall limit to one every 24 hours for only one of the two services. We just tried to take another one after taking one and noticed now the time has increased to 48 hours, what's with that? Is there a way we can request that we be allowed to take daily backups of BOTH of our services. We are concerned with the possibility of a rouge employee deleting our instances and you (Atlassian) make backups for your own DR policy, so that doesn't help us much. We make a lot of changes each day, we need to make sure we are backing up daily for both Jira and Confluence. Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian's policy is to provide the ability to take a download every two days.

You could try asking if they will change that over at <https://support.atlassian.com/contact> but I think the policy is global.


Tags: cloud

confluence-cloud

jira

jira-cloud
Problem Creating Line Chart using Rest API & Macro
Asked by Rich Harriman:

I am trying to create a line chart in the XHTML storage format but I keep getting and error from the server. This is a simple example of what I am sending.

\<ac:structured-macro ac:name="chart""\>  
\<ac:parameter ac:name=type"\>line\</ac:parameter\>  
\<ac:parameter ac:name="height"\>400\</ac:parameter\>  
\<ac:parameter ac:name="width"\>400\</ac:parameter\>  
\<ac:parameter ac:name="domainAxisLabelAngel"\>up90\</ac:parameter\>  
\<ac:parameter ac:name="categoryLabelPosition"\>up90\</ac:parameter\>  
\<ac:rich-text-body\>  
\<table\>  
\<thead\>  
\<tr\>\<td\>a\</td\>\<td\>b\</td\>\<td\>c\</td\>\</tr\>  
\</thead\>  
\<tbody\>  
\<tr\>\<td\>1\</td\>\<td\>2\</td\>\<td\>3\</td\>\</tr\>  
\<tr\>\<td\>5\</td\>\<td\>6\</td\>\<td\>7\</td\>\</tr\>  
\<tr\>\<td\>10\</td\>\<td\>12\</td\>\<td\>13\</td\>\</tr\>  
\</tbody\>  
\</table\>  
\</ac:rich-text-body\>  
\</ac:structured-macro\>


Answers:
author: Rich Harriman
body: Figured it out the header needs to be inside the tbody


Tags: cloud

confluence-cloud
Confluence User Not Showing When Adding User
Asked by Ricky Hewlett:

We have an ldap sync to use AD accounts to log into confluence. When going in as admin and trying to add a new user it does not find him. He was hired before me and my account shows, so I doubt it's a ldap sync issue since obviously it has synced since he's been here being as though my account shows. So far this is the only user I'm having this issue with. Please advise if you have seen this issue before. Thx.

Rick,


Answers:
author: AnnWorley
body: Hi Ricky,

I understand when you try to add a specific user you cannot find him. Where are you trying to add him?

Does the user show up under Confluence Admin Console\>Users? If not, he is not being picked up by the LDAP sync and we need to examine the LDAP User Directory configuration under Confluence Admin\>User Directories.

If the user is listed in the system but does not show when you try to add them to permissions or at-mention them, then please try the resolutions in this article: [Unable to @ mention certain users in Confluence](https://confluence.atlassian.com/confkb/unable-to-mention-certain-users-in-confluence-779165995.html)

Thanks,

Ann


Tags: confluence-server

server
Notification e-mails contain images with broken links
Asked by formeroosid:

If I add images to a page and people are watching, the e-mail notification they receive contains links that are not fully qualified, so the images appear as broken links.

For this example, the base URL is <https://confluence.internal.example.com>. The HTML email contains images, but the HTML code contains IMG links that look like this:

```
<img border="0" src="/download/thumbnails/23756802/20170804_NZ5A4627.jpg?version=1&amp;modificationDate=1531237940463&amp;api=v2" width="300" height="200" data-image-src="/download/attachments/23756802/20170804_NZ5A4627.jpg?version=1&amp;modificationDate=1531237940463&amp;api=v2" class="confluence-embedded-image" data-linked-resource-default-alias="20170804_NZ5A4627.jpg" data-linked-resource-id="23756819" data-linked-resource-container-id="23756802">
```

This cannot be resolved by the e-mail client, hence the links appear broken. Shouldn't the links look like this so the email client can resolve them?
>
> ```
> <img border="0" src="https://confluence.internal.example.com/download/thumbnails/23756802/20170804_NZ5A4627.jpg?version=1&amp;modificationDate=1531237940463&amp;api=v2" width="300" height="200" data-image-src="https://confluence.internal.example.com/download/attachments/23756802/20170804_NZ5A4627.jpg?version=1&amp;modificationDate=1531237940463&amp;api=v2" class="confluence-embedded-image" data-linked-resource-default-alias="20170804_NZ5A4627.jpg" data-linked-resource-id="23756819" data-linked-resource-container-id="23756802">
> ```

Thanks for any help you can provide.

Jamie


Answers:
author: Fadoua
body: Hi Jamie,

Are you a Confluence Cloud? or Confluence Server user?

What email application do you use? Outlook?

comments: author: Wolfgang Lutz
body: Hi Fadoua,

I have the same problem with a Confluence Server 6.4.4 and Outlook for Office 365 MSO (16.0.10730.20264) 32bit

As I see only the images with the url prefix  
**http:...../download/attachments/**don't work.

As an example  
**/images/icons/profilepics/default.png**works.

I only found closed bugs. But the problem is still existing!

I there a solution?

br Wolfgang


author: Jon Espen Ingvaldsen Kantega SSO
body: Hi Wolfgang.  

Do you have a SSO solution interfering with your attachment requests here? If so, does the problem persist if you disable SSO?

Regards,  
-Jon Espen  
[Kantega SSO](https://kantega-sso.com)
Getting fatal error "could not extract ResultSet"
Asked by Intal:

I made a backup. During backup procedure no free space on storagew left.

I removed backup and reloaded server. After restarting i've got fatal exception:

"JDBC exception on Hibernate data access: SQLException for SQL \[n/a\]; SQL state \[HY000\]; error code \[50000\]; could not extract ResultSet; nested exception is org.hibernate.exception.GenericJDBCException: could not extract ResultSet"

Is there any way to get backup from current instalation and move to to new one or restore it?


Answers:
author: AnnWorley
body: If you have a backup of your database from before the incident and a file system backup of the [Confluence Home](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) directory you can follow the procedure described in [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html) to restore to before the disk space issue.

You might try just restoring the database from backup first, as the directories on the file system have probably not changed.

comments: author: Intal
body: Thank you for your help.

I have last week backup but I'd like to get latest data.

If it is no possible i follow recovery procedure. But it is not the best solution for me :(


author: AnnWorley
body: If you have daily backups enabled (they are enabled by default) you may have an XML backup from last night in the \<Confluence_Home\>/backups folder.

If you have a recent XML backup you can install a new instance of Confluence and after it is up, go to Confluence Admin\>Back-up and Restore and restore the backup from there.


Tags: confluence-server

server
Create own Makro to display all users within a group with profile imag
Asked by Daniel Inderbinen:

Hey Guys,

I search for a Marko who display all users from a Group with only the profile image.

Do someone have it ? thanks


Answers:
author: Prashant Mali
body: Hi [@Daniel Inderbinen](/t5/user/viewprofilepage/user-id/1324398) ,

You will get your macro here. Just try to implement the same.

[Confluence Macro](https://community.atlassian.com/t5/Confluence-questions/Retrieving-list-of-users-in-group-macro/qaq-p/304537)

Thanks,

Prashant

comments: author: Daniel Inderbinen
body: Hey Mali,

Thanks for your Feedback .. i found what i need :) thanks


author: cmac
body: thanks [@Prashant Mali](/t5/user/viewprofilepage/user-id/286095) - marked as answer.
Change Ranking at confluence search
Asked by Itergo Lizenzmanagement:

Is it possible to change the ranking for special side at confluence. the Result should show always the highest site in the hierarchy.


Answers:
author: R. Fuerst
body: Hi there,

There is no built-in way to modify Confluence search results. By default you can modify *some* configurations for indexing as described in the documentation below:

* [Configuring the Confluence Search Index](https://confluence.atlassian.com/doc/configuring-the-confluence-search-and-index-313468163.html)

Additionally, you can read more about how search results are ranked by Confluence:

* [How do I understand the ranking of Confluence's Search Results](https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html)

That said, you could try writing a plugin to order the results in the manner you seek. There are also a couple plugins out there that provide you the ability to configure the search results:

* [Search Boost Plugin for Confluence](https://marketplace.atlassian.com/apps/1210798/search-boost-plugin-for-confluence?hosting=server&tab=overview)
* [Better Search for Confluence](https://marketplace.atlassian.com/apps/1218076/better-search-for-confluence?hosting=server&tab=overview)

It might be worth trialling these add-ons to see if they provide the exact configuration you're looking for.

I hope that helps!

Rachel
How to disable refresh while using jira issues macro?
Asked by Ahmed Trabelsi:

Hi,

I want to add a snapshot of jira issues using "jira issues macro".

However, refesh mode is always updating results which doesn't fulfill our requirements.

Any idea how to disable refresh mode for jira issues macro?

Thanks


Answers:
author: Ollie Guan
body: Hi [@Ahmed Trabelsi](/t5/user/viewprofilepage/user-id/1220176),

I think the macro is to give you current data from Jira.

If you need snapshots, the best way is to take a snapshot yourself - print the page to file.

Hope this helps.

comments: author: Ahmed Trabelsi
body: Hi community,

Any other alternatives?

The goal is to get data snapshot from jira without printing the page.

Many thanks


author: Harish Meeran
body: There is no export function in Jira Dashboard  
Taking a picture will not help as there will be no hyper links. It will be good to have a functionality for stop refreshing the query.

Example use:

I use JQL with latestUnreleasedVersion() function in dashboard so I dont need to update it every time. Where as, for the sake of confluence charts I need to create filter for every release which is unnecessary. If confluence have a capability to stop refreshing the page, it will be easy to refer back the old release page in confluence with the snapshot of shart at the time of release and not with the updated one.


Tags: confluence-server

server
How to set Discussions and Articles in Confluence cloud?
Asked by Andr?s Guerrero:

I don't really know if it's possible at all but... Can I set some kind of **discussions** and **articles** the way **Atlassian Community** is configured?

I found this configuration very interesting ...

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Confluence doesn't have the functions to classify pages like Lithium does.


Tags: cloud

confluence-cloud
HTTP Status 500 - java.lang.IllegalStateException: Spring Application context has not been set
Asked by Martin Fernandez:

My application is working from last 2 weeks, while i upgrade the application due this error, but it is not fixed. So kindly support us for resolving this problem.


Answers:
author: Igor M.
body: Hello,

Please go over [Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html?_ga=2.267080971.441309777.1531110824-1281530657.1511217859) KB to determine the potential cause for failure.

I would suggest checking to make sure you are starting confluence with designated account and not with root. If you installed confluence using installer, then confluence account was created automatically and confluence permissions were set to that account. When starting confluence after that, you have to make sure that it starts with that designated account and not root.

Let me know how it goes.

Igor


Tags: confluence-server

server
Comment of a download in other languages
Asked by Torsten M?ller:

Hello @all,  
we use the confluence addon "Language" from bitvoodoo, works so far so well. Now we have a file for download on the site. You can also enter a comment in the attachments. However, only in one language (standard = German). If I now have two or more languages with the addon mentioned above, the comment always appears in German.  

Does anyone have an idea how I can solve the problem so that I can enter a comment in the desired language - something like the "pagetitle" Macro?  

If possible with a detailed solution (beginners here) ... ;-)


Answers:
author: Torsten M?ller
body: Our solution now is to save the file with a country code in its name. We upload this file, give this file a keyword in the form of an abbreviation and then add the attachment addon with the filter to this keyword. The whole then into the language area.

comments: author: Sloan
body: Since our Language app is not able to solve it other way, I think this Is a great workaround!

I also do not know of any other translation add-ons being able to change attachment comments or descriptions.


Tags: confluence-server

language

server
My JIRA team can't access Confluence
Asked by Zack Fisch:

I've created a space on confluence and assumed that I could share this with my Jira team but this isn't the case. I'm unable to tag them in spaces and when I share a specific page in a space with them they are unable to access it despite us being on the same JIRA team. There are no restrictions on the page I'm trying to get them to view.

I've added the team in the space permissions settings page - but even there - when adding them - they couldn't be found. I had to enter their name and press enter, then they were added to the "individual users" section. Any help is appreciated.


Answers:
author: Chris Koroliov
body: Hi Zach,

I also had the same issue when I started, it could be that the users that you are trying to add do not have permissions for Confluence. You can change that (if you are an admin) under 'Site Administration' \> Users \> and than check the 'Confluence' box under 'Application access'.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/26514i97C4E17E74C566C1/image-size/large?v=v2&px=999 "image.png")

Also, it might be a good idea to use groups in this case and add the team to a certain group. Afterwards, you can add the team under the 'Groups' section in the permission page and any new members of the group could view the page without adding them individually.
At setup, the wizard never offers the simple database configuration? Why?
Asked by Pierre-Marc Giroux:

So I first installed Confluence via Docker using the latest build and a trial version. I wanted to make sure everything was good before I got the database set up.

Second, i scrapped the whole thing, setup a MySQL server and installed Confluence again (still in docker). At first setup, the wizard offered simple database setup where I could setup using the hostname, db name, user, password, port. The basic stuff.

Everything went perfect. But then I noticed the provided docker image is not using oracle JDK. I scrapped everything and followed the atlassian instructions on building my own docker using the proper oracle source.

However now when I the server starts and I access the setup, I'm not offered the basic database setup and I am forced to use a URL connection string. For whatever reason, I can't get that to work at all. (My url works on other clients though). I don't care too much to find out why the URL won't work; I spent enough time trying to figure that out.  

What I would like is understand why I'm not getting the basic database setup anymore and possibly force that and get my installation to work finally.

Anybody has seen this before? Suggestions?


Answers:
author: MB
body: Are you using any volumes for this, have you nuked and cleared the volumes after you've removed your containers on testing?   

Additionally, for MySQL, the drivers are not included for licencing reasons, you'd need to ensure the MySQL driver JARs are included in your docker image, if not build them in.   

Does this work when using Postgres?

comments: author: Pierre-Marc Giroux
body: Oh yes. Everything was nuked whenever I started over from scratch.

And I did install the mysql driver, I should have mentioned it.

I have not tried with Postgres but I'm considering it.


Tags: confluence-server

server
Disable Email Notifications - Confluence Cloud
Asked by Joshua Evans:

I keep getting a constant stream of emails about any changes other admin users make. I attempted to change the email notification settings, to no avail. Does this have to do with watching pages?


Answers:
author: Ollie Guan
body: Hi [@Joshua Evans](/t5/user/viewprofilepage/user-id/1568027),

Pls check profile-Network?are you following admin?

![flow.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/26495i62013467BB84CB27/image-dimensions/673x271?v=v2 "flow.jpg")

comments: author: Joshua Evans
body: It says I'm not following anyone.


author: Ollie Guan
body: Have you ever watched a particular space or page?

You can find this part of the information in the above figure"Watches", choose stop watch.  


Tags: cloud

confluence-cloud

notification
Can i find a word on confluence page & bulk format it (like "bold") ?
Asked by Kshama Sabnis:

I want to find a word in my confluence page, lets say the word is "Gated" , and bulk format it to make the word Bold and in a particular color. Example - "**Gated**" . Is there a way to do this ?


Answers:
author: Igor M.
body: Hello,

One way to do it is via [Confluence Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview) , install plug-in, edit the page, then click on small **\< \>** in the top right corner, from there, search for "Gated" and replace-all with \<strong\>"Gated"\</strong\>, click **Apply** and it should do it

Regards,

Igor


author: Kshama Sabnis
body: Thanks Igor !
Track Confluence File Downloads
Asked by Val Terebizh:

Hey all,

Question:

Is there any way to run analytics upon which files were downloaded in confluence and how many times?

This is for the Cloud instance.

Thanks,


Answers:
author: AnnWorley
body: Hey Val,

There isn't any way to track downloads built into Confluence Cloud but there are [analytics add-ons in the Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=analytics) which may be helpful. I checked documentation for a couple of them and tracking downloads was not mentioned, but it could be a functionality they didn't include in the documentation. It may be worthwhile to try a free trial of one or two of them.

Thanks,

Ann

comments: author: Val Terebizh
body: Thank you Ann.

Ill take a look!


author: Alec Jasanovsky
body: Ever find anything of use?


Tags: cloud