youngmon/atlassian-qna huggingface dataset:
How do I disable page and inline comments in a space, but enable inline comments on some pages?
Asked by sarah.rev:

Is there a way to disable page and inline comments globally within a space, but enable inline comments on one of the pages and any child page under that parent page?

We've created a space that acts more like a knowledge base than a wiki, so we've disabled page and inline comments globally. However, we would like to enable comments on pages that are being drafted. These pages are being drafted under a parent page within the space. For collaboration, we would like to re-enable inline comments on these pages. Is there a way to do that?


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@sarah.rev](/t5/user/viewprofilepage/user-id/4312351),

You could achieve this by using our app [HideElements for Confluence](https://marketplace.atlassian.com/apps/1211757/hideelements-for-confluence?hosting=server&tab=overview). In the HideElements space settings you could hide the comments section and the inline comments menu for all pages in your space. (Apply the "red eye" to these elements to hide them and make sure that the "lock" is set to open so it can be overwritten on a page level)

And then on pages where you want to enable them again, you insert the HideElements macro, and apply the "green eye" to these elements to make them visible again only on that page. This is what the HideElements menu looks like:

![hideelements.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/135137i0F6073C4F76CA178/image-size/large?v=v2&px=999 "hideelements.jpeg")

Hope this helps! If you have any questions, let me know. :)

Cheers,  
Sven


author: Irina_Bel_Stiltsoft_
body: Hi [@sarah.rev](/t5/user/viewprofilepage/user-id/4312351) ,

When you disable Comments permissions over the space, you disable both inline comments and page comments functionality. This is only possible to implement with the help of the 3rd-party apps. Sven advided you to try their app as a workaround, I would like to advise [Talk - Advanced Inline Comments](https://marketplace.atlassian.com/apps/978531/talk-advanced-inline-comments?hosting=datacenter&tab=overview) as a way to do this.

The Talk comments work with Pages **or** Comments permissions. Thus, when you enable only ++Page permissions++ (Comments permissions are off) over the space and restrict ++page editing++ on specific pages for the same users or groups, these users will see neither inline comments nor page comments. In this case, a user can only add inline comments on other pages ++where users have edit permissions++.

I think it's relevant to mention here that the Talk Restrictions feature also allows restricting visibility for specific inline comments on a page for certain users and/or groups.

![Talk permissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/200289i29BC3C8D7AA7597F/image-size/large?v=v2&px=999 "Talk permissions.png")

To wrap up: Page permissions on a space level + allowing editing on relevant pages.
Error during upgrade to 7.11.1 (from 6.15.2): ERROR: relation "confzdu" does not exist
Asked by Karl Romike:

The forum suggested bumping up the -XMS / -XMX parameters in setenv.sh. In two separate tests (1024m -\> 2048m) and (2048m -\> 4096m), the result is the same.

After issuing a 'service confluence start' on the sandbox host, the last entry in catalina.out starts with:  
2021-03-18 21:07:31,051 WARN \[Catalina-utility-1\] "\[confluence.impl.setup.DefaultBootstrapDatabaseAccessor\] readValue Unable to determine ZDU status from database. If you are upgrading from a Confluence version prior to 7.9, this is expected.  
org.postgresql.util.PSQLException: ERROR: relation "confzdu" does not exist...  
...Security framework of XStream not explicitly initialized, using predefined black list on your own risk."

The back-end database is an AWS RDS instance running PostgreSQL 9.6.

The only occasional log activity is the gc\*.current. A netstat shows that 8090 is listening, but a Chrome browser session just spins w/o ever timing out. One of the posts stated that the upgrade takes longer than usual and to "just wait." I waited over 30 minutes before deciding to submit this inquiry.

A rollback to 6.15.2 brings everything back up within 5 minutes.

Thank you.

Karl Romike

SkyTouch Technology

Phoenix Az.


Answers:
author: Karl Romike
body: Question withdrawn; solution discovered by accident.

What the online documentation doesn't readily tell you (at least that I could find within the boundaries of my paper-thin patience) is that if you take the manual approach (un-tar the binaries, update the confluence-init.properties and bounce the service), the Confluence app then kicks off a 100%-background upgrade of the RDS db-database.

While this now seems obvious in hindsight, no logging (e.g. logs/catalina.YYYY-MM-DD.log) mentions this. The service appears to simply stall after the line "INFO \[Catalina-utility-2\] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'".

Poking around in the RDS database instance CW metrics, I saw that there was Read/Write IOPS activity, despite this being a solitary sandbox with no browser login page. Approximately 1 hour \& 45 minutes later, the db upgrade completed and the service (via catalina.log) completed its startup.

So, I am eating some crow in deference to a post where the author correctly stated "it takes awhile". I just wish he or she had defined "awhile" for better context.


Tags: confluence-server

server
how do I find our product license key?
Asked by Jerry Cook:

Trying to install PC app for Confluence....need to know where to find my license key at. Thanks, JC


Answers:
author: Daniel Eads
body: Hi [@Jerry Cook](/t5/user/viewprofilepage/user-id/4312144) , welcome to the Community!

I'm not entirely sure what app you're looking to install. It's possible to deploy Confluence as a Server or Data Center license that runs on your own hardware, but I don't see any of those licenses on your account and believe you're subscribed to Confluence Cloud. You can also install the [Atlassian Companion app which allows you to edit attachments easily](https://support.atlassian.com/confluence-cloud/docs/edit-an-attached-file#Editfiles-companionTheAtlassianCompanionapp) and save them back to Confluence - but this only requires your site's URL \<yourcompany.atlassian.com\> when setting up.

If you have a screenshot or link to something you downloaded, that will help track down what the app you mentioned is after.

Thanks,  
Daniel \| Atlassian Support


author: Biyo Dhacey
body: yes where i can find this key


Tags: cloud

confluence-cloud
Automatically adding a reference to tasks - perhaps by creating a Jira issue in Confluence?
Asked by Rob Powell:

Hi everyone,

I am trying to add a unique reference of some kind to tasks in confluence. The //Action Item macro doesn't have any options for this. Is there a way? It's so I can more easily reference actions when I use the //Task Report macro in other pages.

One method I thought of was, instead of using //action item to instead use //jira and create an issue - that way I get an automatic reference. But then in my report on another page using //jira issue filter I need a label in those issues so I don't get all of them. I was using the filter 'action' just to draw them out as meeting actions. Makes it easier to run weekly progress meetings. The problem is the //jira macro when creating an issue in confluence doesn't appear to allow me to add a label, and also a column from the kanban.  

Does anyone have either a better solution, or know how I can add the label and column name in the //jira macro when creating an issue? I don't really want to then have to go into Jira and pick out all the actions from the last meeting and add labels and shift them to another column manually if possible.

Thanks in advance

Rob


Answers:
author: Diego
body: Hello there [@Rob Powell](/t5/user/viewprofilepage/user-id/4302479)!

That is a interesting requirement you presented. Tasks, or Action items, are a simple way to keep track of things that we need done. Depending on what you want to achieve, you can filter based on:
> 1. assignee
> 2. status
> 3. label
> 4. creator
> 5. created after

If what you need to select are the tasks from a previous meeting only, you can use use labels for that. The easiest way would be to use a label that describes the meeting date, such as 01011990 (Day/Month/Year format) and then filter by that.

If you want to show all the tasks from previous meetings, you can use a mix of labels and the created after field.Say you need all the tasks from 01/01/2020 onward but only for "Management Meetings" tasks. We can create a label named management-meeting and add it to all the pages that fit this.

In the Task report macro, you can filter out based on "Created After" and the "Label" field. Currently, we can not single out a specific task, but rather a group that fits a description.

For more information on our Task Report macro, you can check here:
> * ***[Insert the task report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/)***

If you still want to follow through with the Jira ticket approach, I can tell you that you will need to interact with Jira to add more details to the ticket as needed.

Maybe one of our Marketplace Vendors have the piece of software that is able to help you out:
> * ***[Atlassian Marketplace - Confluence Cloud](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=jira)***

Let us hear from you!


Tags: cloud

confluence-cloud
What happens with existing personal spaces when I revoke permissions?
Asked by Iris Heinz:

Hi Atlassian Community,

all users in group "confluence-users" have the permission to create personal spaces. A few of them created their personal space, but didn't write any content. Other users revoke all permissions on their spaces, so I - as admin - don't know, if there's content or not.

What happens with the existing personal spaces when I don't allow to create them (global permissions)? Will they be deleted?

Thank's.  
Iris


Answers:
author: Kishan Sharma
body: Hi Iris,

If you remove Personal Space creation permissions, new users won't be able to create personal spaces. Any existing users who have created personal spaces for them, won't see any impact and will be able to access it without any issue.


Tags: cloud

confluence-cloud
Send email content direct from Gmail to Trello boards. I could do it, now blocked.
Asked by Peter Hussey:

I had found the ability to send email content direct from Gmail to Trello to be very useful. Now I have suddenly been blocked from doing that. I "Allow" access then get a page saying "Hmmn ... can't reach this page ( which starts off <https://script.google>)


Answers:
author: Marta Galofre de Alos
body: Hi Peter,

Sorry you're having issues with that. Would you mind reaching out to us at trello.com/contact and sending us a screenshot of that error message so we can take a closer look?

Thanks!
Anchor to a row in a table scrolls past the anchor and effectively hides the desired text
Asked by Karen Wyland:

This is for Confluence 7.4.0 - not Cloud.  

Whether I use Table of Contents macro or create my own anchors and links, when the link is followed, it jumps to below the heading I anchored and the heading does not show. This defeats the purpose entirely.  

I've been searching and searching to find some workaround. I found one which the user is putting in blank spaces before the heading and placing the anchor on one of those blank lines. That does NOT work for me because I am linking to section headings within a table.


Answers:
author: BostjanR
body: Did you managed to solve it? Tx.

comments: author: Karen Wyland
body: No I did not.


author: BostjanR
body: Thanks. Just a side note, it looks like it is fixed in the latest version 7.12.0+.


Tags: anchor

confluence-server

server
How to stop cards getting hidden?
Asked by Fatema Johra:

I have more than one card in each box (apologies not familiar with terms hence the screenshot) but it won't show up. I don't know how to fix this and I have a meeting coming up and really need this sorted for it. Can you please help me solve this?

It says I have 5 cards in the first box but only shows 4. And I have 3 cards in the next box but only shows one! Its driving me mad tbh. A thank you in advance for your effort to help me. : )

![Trello Issue #1.png](/t5/image/serverpage/image-id/23235i5770161E5EEEF967/image-size/large?v=v2&px=999 "Trello Issue #1.png")


Answers:
author: Matthew N
body: Hi Fatema

"more than one card in each box". What you're referring to as a box is called a list, just for reference :)

You have [filtering enabled](https://help.trello.com/article/787-filtering-cards-on-a-board). When you have filtering enabled, any cards that do not match the data being filtered will "hide". So there's a "Filtering enabled" near the top of the screen.. click close on that or strike the X key on your keyboard to disable the filters.

comments: author: Fatema Johra
body: Hi Matthew,

Thank you soo much. Something so simple and so obvious now. Oh gosh, I feel a little silly. Thanks again, have a good day :D All the cards in the list are now showing.


Tags: card

hide

new-to-trello
Payment bank data
Asked by Zied Kerkeni:

hello,

I havevconvinced my client to purchase Trello Business Class,

we try to enter bank data but we can't find "Tunisia" in country list,

please help.

zied.


Answers:
author: Thomas Schlegel
body: Hi [@Zied Kerkeni](/t5/user/viewprofilepage/user-id/1286273),

this is a user community. Please contact Trello support directly at:

<https://trello.com/contact>
Problems from using filter by Chinese characters
Asked by Derek Hsu:

If a card's title include 5 Chinese characters like "?????" and I type "??" in the filter bar I can get this card. But if I type "???" in the filter bar, the card "?????" wont show up. This problem trouble me a lot...


Answers:
author: Danyal Iqbal
body: +1 for bug.


Tags: filter

language-zh
Why is it trying to charge me when I add team members?
Asked by Nancee M Long:

I have a Marketing (Business Class) with three "boards underneath. Do I add team members to the Marketing larger group or to the Boards individually? I don't want to pay $103 for every team member I add? Confused. Thanks for your help.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Nancee M Long](/t5/user/viewprofilepage/user-id/1443905)When you add members to your team, you are charged. When you add an individual Trello user to a board, you are not charged for this user.

The main difference is that team members can collaborate across boards and use unlimited Power-Ups.

When you add colleagues to individual boards, collaboration is more difficult and costs are lower.


Tags: team
Jira power up in Trello got disconnected
Asked by Vidya Panjakadi:

Hi! I have been using Jira power up in Trello for few months which was working perfectly fine until last week. Since yesterday I am unable to transfer my Trello issues to Jira as the connectivity is lost. When I try to reconnect by inputting my Jira URL, the authorization window just hangs and the connection is never made. I even tried to disable and then re-enable the Jira power-up but didn't work. Please help me restore Jira connectivity in Trello.


Answers:
author: Ferid Habib Djivan
body: Hi Vidya,

Quick update: the issue is now fixed. You may need to use a different browser, or clear your cache for it to work.

Best,

Ferid

comments: author: Vidya Panjakadi
body: Thank you Ferid!


author: Ferid Habib Djivan
body: Hi Vidya,

Same issue for multiple users. Similar topic here: <https://community.atlassian.com/t5/Trello-questions/Cannot-integrate-my-Trello-board-to-my-Jira-account/qaq-p/806999>

Hopefully, this will soon be fixed.

Best,
Restricting Which Tasks Users See
Asked by Garland Coulson:

Is there a way to restrict it so that users only see their own tasks and not all tasks on the board with Trello?

Thanks,


Answers:
author: marc -Collabello--Phase Locked-
body: Trello has no restrictions on viewing inside a board. So once a user is member or observer, they can see all cards on the board.

comments: author: Garland Coulson
body: Sadly, I won't be able to use it then because I need to restrict freelancers to only see the tasks assigned to them.
It is possible downscale cover page image in a card ?
Asked by Caitlin Manning:

I've read that Trello has a preset card ratio when uploading images and whatever size you scale it down (or up to) it will fill the bandwidth to fill the card... is there a way to adjust this to get the image smaller in size so it's not fitting the cards automatic size bandwidth?

Thank you!


Answers:
author: aa-Rebecca
body: SAME QUESTION - to make TRELLO IMAGES smaller - they take up TOO much of the CARD space

With SMALLER IMAGES - you could see more people - they need to be about 1/3 or 1/4 the current size


author: Sandile Mnqayi
body: Hi Marta,

This would certainly make for a nice feature, hope it comes through.

Thanks,

Sandile


author: Marta Galofre de Alos
body: That's not possible at the moment I'm afraid. You could create the image with a gray background in case you wanted it to display smaller. I'll pass your interest in this on to our team for consideration though!  

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>.

Cheers!

comments: author: Caitlin Manning
body: Hi Marta,

That's unfortunate! Thank you for you response! Appreciate it. Maybe this will be a feature in the future.

- Caitlin


Tags: image

resize
Why can't I move cards between lists?
Asked by Matt Gutting:

I'm using my own board, on which I've created a list. After adding a card, I realized it's in the wrong list. I opened the card, went to Actions, selected "Move". A window popped up with a few drop-down lists: "Board", "List", "Position". I only have the one board, so I skipped that. From the "List" drop-down, I tried to select the target list. When I clicked on the target list, the current list entry changed color, but the text did not change and the drop-down did not go away. The only way it will go away is when I select the original item from the drop down.

Am I missing something? What do I need to do differently?


Answers:
author: Marta Galofre de Alos
body: Hmm, that doesn't seem right! As a first step, can you try clearing your browser's cache and cookies? That will clear out old session data and should get everything back up and running. Instructions for doing that are here: <https://kb.iu.edu/d/ahic>

<br />

You can also try disabling any extensions since they sometimes affect Trello's performance.

If that doesn't help, don't hesitate to contact us at trello.com/contact and we'll be glad to take a closer look!

comments: author: Matt Gutting
body: I see what's happening; I don't know why.

I'm using a non-standard :-) browser: Avant Ultimate Browser. I use the browser because it can render a page with Trident (hasn't got up to Edge yet), Gecko, or Blink (and because it has a bunch of other really cool features). When Avant is rendering with anything but Gecko, I can move cards. On the other hand, when Avant is not using Gecko it doesn't render background pictures correctly.

I think I need to go to the Avant developer :-\\

Thanks, Marta!


Tags: move
I am trying to print pdf documents that are added to my Trello cards y my main office without succes
Asked by James McAndrew:

I am trying to print pdf documents from Trello without success.


Answers:
author: Gianluca
body: James have you tried to follow these steps:

open the card -\> click on the pdf attached -\> it will open a new window -\> print icon in the upper right corner.

Is it not working? Maybe the pdf has some troble, try to re-attacch it.


Tags: pdf

print
Is there a way to quickly clear trellobot notifications from a specific slack channel?
Asked by Dimitriy Tolmachov:

I really wish I could just flush some of my channels from trellobot notifications when they become obsolete. It would be great to have an automatic scheduled option to clear them once a week or so, but manual would do too. What's the quickest way of deleting ALL the trellobot notifications from a specific slack channel?


Answers:
author: Mike
body: Hi Dimitriy,

This is something that's unfortunately not possible, because messages sent via Trellobot are treated just like any other Slack message, and there's not an easy way to clear messages from an active channel that I'm aware of.

I'll let the team know this is something you're looking for, though!
Trello scroll bar all way on far right and won't move left
Asked by Dick Robinson:

Trello scroll bar all way on far right and won't move left in Firefox. I have cleared cache.

Had same problem in February. Cleared up itself, perhaps after a Windows 10 update.

Windows 10 is up to date now.

Should I reinstall to see if problem corrected?

Thank you.

Dick


Answers:
author: Marta Galofre de Alos
body: So sorry to hear about the trouble!

As a first step, can you try clearing your browser's cache and cookies? That will clear out old session data and should get everything back up and running. Instructions for doing that are here: <https://kb.iu.edu/d/ahic>

<br />

You can also try disabling any extensions since they sometimes affect Trello's performance.

If that doesn't help, please contact us at trello.com/contact and we'll be glad to take a closer look!
Set List Specific Due Date When Card Moved To List?
Asked by Valor Firm:

I would like to set a list-specific due date for each card when I move it to the list. For example, I would like each card in a list to have a due date of 20 days from when I moved the card to the list. Is there a way to go about this in Trello? Do I need to use Butler or some other power-up? Thanks. Please ask questions if my question isn't clear.

Matthew


Answers:
author: Matthew N
body: Hey Valor

You'd need to use an automation tool, I recommend using the Butler Bot (not the butlerbot power up)

To add custom automation using Butlerbot, follow these steps:

1) Add Butlerbot to your board here: <https://www.butlerfortrello.com/dashboard.html>  
-- A new list will be created titled "Butler"  
2) Add a new card to the Butler list, using the following text

***when a card is moved into list "List name", set due in 20 days***

Change List Name to the name of the list you'll be moving cards to that require 20 day due date. Butler will set the due date accordingly.

Questions? Let me know!


Tags: list
Salesforce plugin: visualize Mobile Phone on contacts
Asked by Stijn Verschraegen:

Dear,

When I link a SFDC contact, I only see the phone number. I would like to see the 'Mobile' phone number also. Can this be changed in the settings?


Answers:
author: Marta Galofre de Alos
body: Not at the moment, but that's an interesting idea! Will pass on your feedback to the team. Thanks Stijn!
I can't attach file direct in Box to Trello
Asked by Sophy Zheng:

When I try to attached a file in box to Card in Trello, I can get to the file list in my box folder. After I select the file I like to attach and click on Choose Button, nothing happens.

I am able to attach file from dropbox directly. I've already included box for Power-UPs.

Anyone knows how to resolve this issue?


Answers:
author: Marta Galofre de Alos
body: Hi Sohpy,

Sorry for the trouble!

Can you please try disabling the Power-Up and revoking access to Trello, then try enabling it again? To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.

If that doesn't help, please contact us at trello.com/contact so we can take a closer look!

comments: author: Sophy Zheng
body: I was able to select file from box folder to attach to card when using the browser based Trello, but I can't do it using the Trello app v.2.10.4 installed on my Mac. I didn't find an option under setting to enable Power-up from the Trello app on my Mac.


author: yanni.cotis
body: I have this same problem


Tags: attachment