youngmon/atlassian-qna huggingface dataset:
Confluence ver4.3.2: how to track task status assigned to others users
Asked by Pavan Kumar:

Hi ,

I have created tasks in multiple pages and assigned them to others users, is there a way to track the status of all the tasks at one place like in a page or dashboard using a Macro or query.

we are using confluence version 4.3.2.

Thanks in advance.

Pavan


Answers:
author: rrudnicki
body: Hi Pavan,

I believe you can do this using the Task Report Macro. You have the Task Status option which show complete or incomplete tasks.

On this documentation you can find more details and some examples:

<https://confluence.atlassian.com/display/DOC/Task+Report+Macro>

Regards,

Renato Rudnicki


Tags: confluence-administration
DIV macro not accepting margin or padding CSS
Asked by Pamela Cole:

When styling a DIV macro, the margin and padding elements have no impact. How to create margins within a Div macro? Here is the CSS I'm using:

style=margin:10px 5px 15px 20px;border:2px solid #2DC800;background-color:#D2FFC4;width:300px;float: right;


Answers:
author: Jessica Weissman
body: Sorry to sound like a moron, but I can't find any DIV macro in the documentation. Is it undocumented?
Future Support for On Demand Instances?
Asked by Greg Pienkowski:

We are currently looking for a markdown solution in our Confluence pages. Will your add on support On Demand JIRA products in the future? Is it in your current roadmap? Thanks in advance.


Answers:
author: Stephen Deutsch
body: Hi Greg,

I'm the author of the Render Markdown plugin for Confluence Cloud: <https://marketplace.atlassian.com/plugins/render-Markdown> which has basically the same features as the Atlassian plugin and should work for you.

As far as JIRA, there is no markdown plugin yet available for Cloud (i.e. OnDemand), but I may or may not be working on one...


author: Giuliano C.
body: Hi Greg,

As we can see that the [Markdown add-on](https://marketplace.atlassian.com/plugins/com.atlassian.plugins.confluence.markdown.confluence-markdown-macro) which is developed by [Atlassian Labs](https://marketplace.atlassian.com/vendors/33202). For that, since this is one of the add-ons made for an experiment, we currently don't have a clarification on a possible Roadmap for this (perhaps, not yet). However, we can see that this add-on is compatible. In case running into issues with that, one of the options would be to ask here (in our Questions forum). :smile:

Hope it helps you, sir!

Regards,

Giuliano Tenedini

Confluence/Crowd Support


Tags: cloud

confluence-cloud
Requirements table and auto-numbering. How?
Asked by Raj Batra:

I created a page using the Requirement blueprint and get the following table:

Screen Shot 2015-05-20 at 11.19.49 AM.png

Notice the first column auto numbers. I want to create another requirements table on the same page that also auto-numbers, but can't figure out how to do this. What macro or thing is being used to create this auto number table?

Thanks!  
[](https://community.atlassian.com/t5/Confluence-questions/Requirements-table-and-auto-numbering-How/qaq-p/5908?attachment-id=2870){#link_1188718bb33641}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/993/1/Screen%20Shot%202015-05-20%20at%2011.19.49%20AM.png){#display_1188718bb33641_0}


Answers:
author: Anton Trojosky
body: Add colum with auto-numbering:

Put the cursor in the table \> go to preferences (gear-wheel icon) \> check the box: auto numbered colum

comments: author: safinur_ozbek
body: Thanks for your information but if we want unique ID for all documnet in confluence. So if you change your page and add new row in new page in same space, how can i assign automaticly ID?


author: Raj Batra
body: Thanks, that works!


Tags: cloud

confluence-cloud
Suitable RDBMS for confluence
Asked by Suganya Sebastian:

Hi Team,

I have confluence running with MYSQL as backend on NFS, seeing a huge performance impact very frequently on daily basis.

Slow query has been enabled in MYSQL, and sometimes per transaction could see it takes \~27secs , loading page etc becomes slower.

Below are few queries and query times

insert into CONTENT_PERM_SET :Query_time: 27.047440

insert into CONTENTPROPERTIES :Query_time: 25.765883

update CONTENT : Query_time: 20.116846

update logininfo : Query_time: 29.845655

UPDATE AO_92296B_AORECENTLY_VIEWED : Query_time: 27.451761

....( many more)

1) Is MYSQL a best choice compared to Oracle?

2) NFS filer response time is \< 1ms, dont see issue with storage.

3) Will indexes be the only option to tune these?

Regards,

Suganya


Answers:
author: Nic Brough -Adaptavist-
body: 1) Yes and no. In terms of performance and supportability, there's not really a lot in it. I wouldn't worry about it. Stick with the one your organisation is happier supporting

2) NFS is SLOW. If you are storing your databases on it, stop doing it. Move them on to a performant file system. Never, NEVER, **NEVER** put an Atlassian application's index on NFS (attachments, yes, but never the index, caches and other transient storages)

3) No, get the databases off NFS and on to suitable disks.


Tags: confluence-administration
Database not tracking last login when using LDAP
Asked by Jennifer Tux:

Our current set up uses LDAP authentication and the site is under siteminder login. I have been checking our database to find the last login date for users, and have not found where they are, despite looking in the tables that others \& Confluence notes it should be under. Could this be due to our setup? Is there somewhere else that keeps login information if we use LDAP/Siteminder? Please help! ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


Answers:
author: rrudnicki
body: Hi Jennifer,

Confluence doesn't have the login logs setup as default. If you want to check who login on Confluence and additional information, you should enable this.

Please have a look into this documentation: <https://confluence.atlassian.com/display/CONFKB/How+to+Enable+User+Access+Logging>

Regards,

Renato Rudnicki

Atlassian Support


Tags: confluence-administration
Notification of Slow Confluence
Asked by Cynthia Fehr:

Hi,

Our confluence slows down often. Is there anyway I, as the administrator, can get a notification saying it is slower than a certain threshold?

Thanks,

Cynthia


Answers:
author: rrudnicki
body: Hi Cynthia,

Many factors can cause performance issue.

I recommend you to start checking if:

1. Do you have enough memory to Confluence. For testing purposes you can increase the memory on \<confluence-install\>/bin/setenv.(sh/bat) file.
2. Check on \<confluence-home\>/logs/confluence-atlassian.log if do you have a database latency higher than 2ms. The parameter on the logs should be like Database Latency (ms): 0
3. If you are running Confluence on Windows, check if do you have some antivirus. If so, for testing purposes disable this.
4. Lastly, I recommend you to enable the debug mode to gather more information. On this link you can find the documentation related to this. <https://confluence.atlassian.com/display/DOC/Troubleshooting+Slow+Performance+Using+Page+Request+Profiling>

Hope this helps.

Renato Rudnicki

Atlassian Support


author: Chander Inguva
body: Hi Cynthia,

* New Relic for Confluence is an external app which monitors the performance of CONFLUENCE and has notifications features.
* Here is the link to know more about it <https://www.appfusions.com/display/NEWRELICCONF/Home>
* There are many other Monitoring tools like   
  <http://blogs.atlassian.com/2010/07/monitor_enterprise_wiki_server_java_application_performance/>  

Also, There is a KB article to know why JIRA/Confluence Apps are running slow. Please check it out to know what is really affecting Confluence Peformance.

* <https://confluence.atlassian.com/display/CLOUDKB/JIRA+or+Confluence+Cloud+Instance+is+Running+Slowly>

Hope this helps

Cheers

@Chander Inguva

<br />

<br />


Tags: confluence-administration
Is there a template to produce Confluence content similar to the Stripe API (https://stripe.com/docs/api)?
Asked by Paul Whelan:

This may be a rather open-ended question, so apologies for that.

I'm evaluation Confluence \& would like to produce output with a similar appearance the the Stripe API: <https://stripe.com/docs/api>

Anyone think this is possible \& if so how?

The content I'm documenting is end-user based (UI \& admin guides) with some API. We already use JIRA, so Confluence is a convenient choice, if it can fit the bill...

Thanks if you can help :smile:


Answers:
author: Paul Whelan
body: Thanks for the response, Nic.  
I'll look at the Themes and the Themebuilder Addon.

Is there anyone in the themebuilder team who would be able to point me to some good example themes?

Thanks again :smile:


author: Nic Brough -Adaptavist-
body: I think you'd need to write a Confluence "theme" to do that - you need some css at a moderately high level to alter Confluence's basic layouts. (If you have a look at some Confluence themes, you can see stuff like the Documentation one giving you a panel and a page, and others do single columns).  

I'd be tempted to have a look at the Confluence Themebuilder addon - that should be flexible enough to build a 3 column view as well (But don't quote me on that and embarrass me in front of my colleagues - I don't actually know it anywhere as well as the themebuilder team I work alongside)


Tags: confluence-administration
writing a user guide
Asked by Gilbert Louis:

Hi, New to confluence and JIRA which we use and I am usiing confluence to write a user guid for our client so everyone in the team can contribute. But the formatting is very limited to make it a visually interesting manual.

So I like the cooperation in confluence to put together the manual but the export in pdf to the client is very limited. what is the best way to leverage the advantages of confluence to write the manual but may be publishing it in a site so I can "Jazz" it up more so it visually look better for the client to access and use?


Answers:
author: Mike Rathwell
body: Gilbert,

I agree that Confluence (with little in the way of plugins added) is somewhat limited for content formatting. It gets the job done but it is somewhat rudimentary.

There are a couple of approaches I can suggest:

1. Make the content visually interesting *in* Confluence by way of adding a variety of content formatting plugins/macros from the Atlassian Marketplace. I have added a TON of plugins and the visual appeal of Confluence pages in my org has skyrocketed. Many of the coolest ones I added are free, some low cost, and some a bit pricey but all used extensively.
2. Make the content visually interesting *after* creation in Confluence. For this approach, I'd suggest getting the Scroll Office plugin that takes Confluence content and exports it out through a MS Word template format. That way you can use Confluence to collaboratively create the content and then export to MS Word (with all its page layout and presentation elements available) via a neatly pre-defined Word template. Quick and easy and has the visual appeal and "finished" feel to it.

Not much to go on, I know but either approach will work. For the plugins, I found that pretty much anything I wanted to so (and some things I didn't even KNOW I wanted to do) have a cool plugin to support the need.

mike


Tags: cloud

confluence-cloud
Authentication: same account name but different domain
Asked by Simona:

I have two users directories set in my environmente that are connected to two different Active Directories, that are trusted.  
So we have users in two different domain : @domainA and @domainB  
The question is: it is possible to have two users whith the same SAMAaccountname but different domain (i.e. persico@domainA and persico@domainB)? Or is it a problem? Can I force users to insert also their domain when they want to authenticate themselves?  
Thank you!  
Simona


Answers:
author: George Baier IV
body: I'm having this same issue. Two LDAP directories in Confluence and two users (one in each) with the same AD name. It's merging their names and account info into one profile.


Tags: confluence-administration
Merge of 2 confluence applications
Asked by Cuif:

Hi,

If we'd like to merge 2 confluence into 1 what kinds of difficulties could appears. The first one is hosted on linux VM and the second on Windows VM.

Thanks

Marianne


Answers:
author: Chander Inguva
body: Hi Cuif,

* The challenge to be noted is Migrating Users/Groups from two different AD's to use a single AD.
* Also, with duplicate Space Keys, like there are two Spaces one from each server with same Space Key.

Hope this will be helpful.

Regards

Chander

<br />

<br />

<br />


author: Rodrigo Girardi Adami
body: Hi Cuif,

I was able to find [this other answer](https://answers.atlassian.com/questions/246479/merging-two-confluence-instances) which may help you to achieve this.

I hope this helps.

Cheers,

Rodrigo


Tags: confluence-administration
Is it possible to import Wordpress pages directly into a space in confluence ondemand?
Asked by Lau Reinholdt Kjeldsen:

Hi, I can get an xml file with all my Wordpress pages exported, however im unsure how I import it into its own confluence space. The wordpress is used as a documentation space currently, and we are trying to gather the information in Confluence cloud.


Answers:
author: Deividi Luvison
body: Hey Lau,

You will not be able to go directly into cloud from word press, firstly you would need to install a Confluence Server version locally and once you can import word press content into that Confluence you can then generate a xml backup and proceed importing into Cloud.

I'm not a expert on doing that kind of move however I've made some research on it and here is what I've found:

<https://answers.atlassian.com/questions/233447>  
<https://wiki.afm.co/display/PUBL/HOW+to+import+Wordpress+into+Confluence>

I would advise trying mentioned in the answers post first as we don't know if the second page is not fully updated with current confluence version.

Let us know if you have any problems following those:smile:.  
Hope it helps,  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: cloud

confluence-cloud
installing confluence
Asked by Joan Roth:

We are moving our JIRA and Confluence installation to a new server. I installed JIRA successfully and we are testing. I am now trying to install Confluence. I ran the Confluence windows setup using the atlassian-confluence-5.7.4-x64 version. It steps through the installation wizard fine and the service starts, but then when I load the site into the web browser I get a blank page. I have tried restarting the service, restarting the server, and even uninstalling and re-installing. What is happening with the installation?


Answers:
author: rrudnicki
body: Hello,

Usually this behaviour may be related to context path missing on the browser url. Can you confirm if you have setup this on Confluence? You can check going to \<confluence-install\>/conf/server.xml and looking for ContextPath flag.

In case this is correct, can you confirm if do you have enough memory on Confluence and if there isn't another service running on the same port? Looking into your \<confluence-home\>/logs/confluence-atlassian.log can help to see what's going wrong.

Regards,

Renato Rudnicki


author: Joan Roth
body: HI Everyone,

I am still stuck installing Confluence on this server. I ran the uninstall, and fully removed all traces of Confluence. I setup database per <https://confluence.atlassian.com/display/DOC/Database+Setup+for+SQL+Server>, reinstalled but now I am getting this error

HTTP Status 500 - java.lang.IllegalStateException: Spring Application context has not been set

on launch.

I first ran the Confluence service as local system (this is Windows 2012 Server using Microsoft SQL Server 2012). I later tried running Confluence as a local user Atlassian with rights per this doc

<https://confluence.atlassian.com/display/DOC/Creating+a+Dedicated+User+Account+on+the+Operating+System+to+Run+Confluence>

I even tried adding user Atlassian to the local administrators group but to no avail. Help!

<br />

Steve Blevins

cellphone 770 422 2739


author: Chander Inguva
body: Hi,

In addition to what @Renato Rudnicki has mentioned, Please check if the port number mentioned in the server.xml \<confluence-Install-Directory\>/conf/server.xml is open

Also check if there is any firewall blocking port specified.

Hope this helps.


author: Timothy
body: What's in the log?
clustered to data center switch
Asked by Shelly:

We have upgraded to confluence 5.7, clustered version and planning to switch to data center version. Can anyone please guide me on this switch a bit?


Answers:
author: Deividi Luvison
body: Hey Shelly,

When you say you upgraded to Confluence 5.7 you mean the server version right? We only provided the old Confluence cluster solution to version 5.4.4 so as far as I'm aware there is no Confluence cluster version 5.7.

If you did upgraded one of the nodes to 5.7 Confluence server edition then all you need to do is to follow below guide:

<https://confluence.atlassian.com/display/DOC/Moving+to+Confluence+Data+Center>  
Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.

comments: author: Shelly
body: Yes, the server version, I am sorry.
Drag attachment on page in edit mode without preview
Asked by Patrick_Vanhoof:

Hi,

When editing a page that has the Attachments macro, can I make sure that when an attachment is dragged onto the page no preview will be shown, but that the attachment will only be listed in the Attachments macro? In fact the same behaviour as in view mode.

Thanks,

Patrick


Answers:
author: Patrick_Vanhoof
body: Nobody?
How to link confluence page in Gliffy Editor
Asked by Francois:

Hi,

What do I enter to link a confluence page to a gliffy object.

LinkGliffy.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-link-confluence-page-in-Gliffy-Editor/qaq-p/68150?attachment-id=818){#link_118872884d0d89}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11544/1/LinkGliffy.jpg){#display_118872884d0d89_0}


Answers:
author: Mike Cialowicz
body: Hi Francois,

The plain "Insert Link" dialog which you're seeing should only show up in IE8. If you use a more modern web browser, you'll see a fully-featured link dialog which will allow you to select from several options (search for a page, recently viewed pages, attachments, page content, and a plain web link).

If you're using a browser newer than IE8, and you don't see the fully-featured link dialog, then double-check that the browser you're using is not in IE8 compatibility mode.

Screen Shot 2015-05-20 at 9.13.54 AM.png

If you have any more trouble with this, please send us a note to support@gliffy.com, and we'll be happy to help you resolve the problem.

Regards,  
Mike  
Gliffy, Inc.

[](https://community.atlassian.com/t5/Confluence-questions/How-to-link-confluence-page-in-Gliffy-Editor/qaq-p/68150?attachment-id=9945){#link_1188729053fb33}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11545/1/Screen%20Shot%202015-05-20%20at%209.13.54%20AM.png){#display_1188729053fb33_0}


Tags: gliffy
I cannot locate a macro in the macro browser
Asked by sidhartha:

I need to prepare a checklist. For that, I have installed the Checklists macro. However, I cannot see the macro when I open the macro browser.


Answers:
author: Giuliano C.
body: Sidhartha,

Just adding some more information to Luiz comment, if you could still not found the add-on in the instance, can you confirm if manually installing the add-on, will display the same results? To do that, you can download it through [the add-on page](https://marketplace.atlassian.com/download/plugins/com.comalatech.checklists/version/31) and then, through **Confluence Admin \> Manage Add-ons** click on the **Upload** button, that will be in the right side of the screen. :smile:

Cheers,

Giuliano Tenedini

Confluence/Crowd Support


author: Luiz Maia
body: Hello there,

I suggest we first confirm if this macro is enabled. For that, please go to Confluence Administration and then Manage Add-ons. This macro will be on the User-Installed macros list.

If you confirm it's enabled, then please make sure you check the "Other Macros" list when you try to insert a macro into a page and search for the plugin name in order to locate it.

Please let me know in case you have any questions.

Thanks!
Cannot change space logo anymore
Asked by Kirstin Seidel-Gebert:

Hello everyone,

I recently found that I can't upload space logos anymore. This used to work, though (I have lots of spaces with individual logos).  
I can't neither update existing logos nor update the default logo of new spaces.

Error: **An error occurred while uploading the logo**

I tried to find out something by looking into the logs (e.g. catalina.out), but didn't find anything helpful.  
Has somebody got an idea?

Cheers,  
Kirstin


Answers:
author: Kirstin Seidel-Gebert
body: Thank you, Nic and Guliano.

Now, I tried the following:

* Log in to the system our Confluence is effectively running on.
* Copy the logo file to this system.
* Access Confluence with localhost:\<portnumber\> to bypass the apache proxy.
* Upload the picture = success

Second, I tried the following:

* Log in to the system our Confluence is effectively running on.
* Copy the logo file to this system.
* Access Confluence with "normal" link
* Upload the picture = success

It seems to depend on the location of the logo file.?

For the moment I can live with that. I don't have to change logos very often.

Cheers,  
Kirstin


author: Giuliano C.
body: Hi Kirstin,

Since it have started to happen recently and no major changes were performed, can you check if you have all the correct ownerships inside the attachments directory tree (chown -R confluence, for example)? It's worth to also check the permissions for the user running Confluence Home and Data directory.

If this is critical for you, don't hesitate to raise a support case through <https://support.atlassian.com>

Hope it helps ya!

Regards,

Giuliano


author: Nic Brough -Adaptavist-
body: what does the atlassian-confluence.log say? It should at least echo "an error occurred while uploading" in there.

comments: author: Kirstin Seidel-Gebert
body: There's nothing in the atlassian-confluence.log. I produced the error and searched the log file directly afterwards for the error message and my username, and had a look at the end of the file. The latest log message had been an our ago.Does that mean the problem lies somewhere within our network?


author: Nic Brough -Adaptavist-
body: Quite probably. I'd expect permission errors mentioned by Giuliano to throw errors into the logs, but that's not always the case.With nothing going into the log at all, it's quite hard to find anything specific, so I'd go with "raise a support call with Atlassian" next!


Tags: confluence-administration
how do i know who is the business owner
Asked by afaf alghamdi:

how do i know who is the business owner


Answers:
author: Giuliano C.
body: Depending on the Confluence version, you can also check for the Internal system administrator with the following query (for 5.7.x, in this example, but, it could be applied for other versions):

```
select u.id, u.user_name, u.active from cwd_user ujoin cwd_membership m on u.id=m.child_user_id join cwd_group g on m.parent_id=g.id join cwd_directory d on d.id=g.directory_idwhere g.group_name = 'confluence-administrators' and d.directory_name='Confluence Internal Directory';
```

Also, [this doc](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights) have some queries and examples on how to retrieve the administrators of the instance. Another option could be to look into the users in the \*confluence-administrators\* group, in case of having access to it.

Hope it helps you, sir.

Regards,

Giuliano Tenedini

Confluence/Crowd Support


author: Nic Brough -Adaptavist-
body: How does your organisation define and store that in Confluence?