youngmon/atlassian-qna huggingface dataset:
Are there any automations that can revert back a status change?
Asked by Christopher Carvalho:

Hello community,  

We integrate Jira with other software, such as Azure, Asana, Monday, etc....  

We would like to know if there is any automation available on Jira, either natively or through an extra plugin, that can bulk-revert a change made to a ticket/epic/task

For example:  

Let's say I have 100 Jira tasks, with different statuses (New, In Progress, Working on it, etc...)  
I know I can bulk edit the status of these 100 items and change their status to a single one, but is there a way to then bulk change their status again to what it was?  

I.e. \> I have 3 tickets/epics/tasks with status New, In Progress, and Closed respectively.  
I then bulk change their status, all to Done.  

Is there a way to then bulk change their status back to, respectively, New, In Progress, and Closed? If an extra plugin is needed to achieve this I would be glad to take a look.  

Thanks!


Answers:
author: Melo
body: Hi [@Christopher Carvalho](/t5/user/viewprofilepage/user-id/5529744), welcome to the community!

You can find an exact use case in the Atlassian documentation below. Essentially, you will use Automation for Jira to execute the updates: <https://confluence.atlassian.com/jirakb/how-to-transition-to-the-previous-status-of-an-issue-using-automation-rules-in-jira-1236599919.html>

I hope this helps.

Cheers,

Melo

comments: author: Christopher Carvalho
body: Hello [@Melo](/t5/user/viewprofilepage/user-id/3868701)   
Thanks for sharing this.  

However, I got lost at this step of the process:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332219iAA1A750A28ED545F/image-size/large?v=v2&px=999 "image.png")

What does it mean to use any trigger based on the requirement? Which requirement?  

I just tried to set it using status change as a trigger, not sure if that's what it meant...  

Then, when trying to add "{{issue.old status ID}}", the tool doesn't give me this option even though I already set the rule from the steps before this  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332222i95EC22AE0E6693BA/image-size/large?v=v2&px=999 "image.png")

<br />

This is how the rule I built with the first steps looks like:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332228iB5C736CE825233D5/image-size/large?v=v2&px=999 "image.png")

Care to share further details here?  

Thanks!


Tags: cloud

jira-cloud
Why can't I add tasks from project A as children of an epic in project B?
Asked by Kamil Beer:

Hi,

just a few months ago, it was possible to have an epic that's let's say "TST-1" from project Test, and you could link issues from other projects to it, like "DEV-10" from Development, or "SUP-5" from Support.

This is no longer possible, the parent field in a DEV Task only shows me Epics in the same project. Same with TST and SUP.

I tested this across multiple instances and on some, you can put a Task from project A under a Project B Epic, on some others, it is not possible. What's different and how do I set this up, please?

Just to be sure: Both projects are company-managed and this post is about Cloud.


Answers:
author: Trudy Claspill
body: Hello [@Kamil Beer](/t5/user/viewprofilepage/user-id/4755012)

Welcome to the Atlassian community.

What are the Types of projects TST and SUP and DEV? You can find that information on the View All Projects page under the Projects menu.

For Team Managed project it has never been possible to make an issue in a Team Managed project a child of an Epic in another project.

For issues in a Company Managed project, you can make the issues children of Epics in other Company Managed projects. I believe, though, that the auto-population of the Parent field list will be with Epics in the same project. If you want to make the issue a child of an Epic in another Company Managed project you need to start typing in the the project key for that other project to get the list to show the Epics from that other project.

![Screenshot 2024-06-26 at 9.50.04?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331910iD16260F7373CCFEB/image-size/large?v=v2&px=999 "Screenshot 2024-06-26 at 9.50.04?AM.png")![Screenshot 2024-06-26 at 9.50.17?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331909i56FE6593D920E158/image-size/large?v=v2&px=999 "Screenshot 2024-06-26 at 9.50.17?AM.png")

comments: author: Kamil Beer
body: Hi Trudy. I assumed both were company-managed, but one of them was team-manged. That was the culprit. Thanks.


author: Nicolas Rigaill
body: Hello,

Do you have the right permission in the projects ?

Nico

comments: author: Kamil Beer
body: Hi, yep, both projects have identical permission schemes. I can put Tasks from Project A under Epics from project A and vice versa just fine.


Tags: cloud

epic

epic-link

jira-cloud

parent
Automate addition of a label when issue is linked
Asked by Nicolas Rigaill:

Hello everyone,

I'm trying to set up an automation, but I can't find how to fit my requirement.

I need that :

When a **ticket A** from any project is linked to a **ticket B** from a ++project X++ , and **ticket B** has a label = Test123, then **ticket A** must have a label Test456.

Thank you for your help,

Nico


Answers:
author: Varsha Joshi
body: Hi [@Nicolas Rigaill](/t5/user/viewprofilepage/user-id/5041515)

You could try using the following:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331907i1B0576D043D534E8/image-size/large?v=v2&px=999 "image.png")

Hope this helps.

comments: author: Nicolas Rigaill
body: Hi [@Varvara](/t5/user/viewprofilepage/user-id/4416366) ,

Thanks for your reply :)  
We ended up doing something like this, and it works.  
The only remaining problem is that I only have to update the "Is child of" issues.  
Unfortunately, when I start a branch, if I put a filter on the link type, it doesn't find any related issue.

![2024-06-27_09h19_11.png](https://community.atlassian.com/t5/image/serverpage/image-id/332035i4B083CACCAD8298F/image-size/large?v=v2&px=999 "2024-06-27_09h19_11.png")  
It works perfectly when I remove the filter.

As my client has 2 links with the same "is child of" name, I imagine this may be the source of my problem.

Thank you,

Nicolas


author: Bill Sheboy
body: Hi [@Nicolas Rigaill](/t5/user/viewprofilepage/user-id/5041515)

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Until we see those...

First thing, you appear to be on a Free license level. If so, that means you have a 100 automation "usage" limit per month: <https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/#What-are-my-usage-limits>

The rule you describe will need global-scope, and thus you may quickly consume that limit, and so halt further rule execution for the remainder of the month.

Assuming that is acceptable...

As noted, your rule will need global-scope, triggered on Issue Linked, and then it could test the trigger issue is in your "project X" using a condition. The remainder of the rule should be easy to implement after that.

Kind regards,  
Bill


Tags: cloud

jira-cloud
Why do some epics not show a timeline?
Asked by Michele Daigle:

Some of my epics do not display a line for the timeline. For example, in the image Admin module has stories started and to do but no timeline shows. Shipment notices max qty has only to do in it and still shows a timeline, you can see the arrow to go it when hovered over. Carriers, also in progress, to do, in testing etc doesn't display a timeline for the epic, why? What do I need to do to show this?![timeline epic lines.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/331890i717475D0309E3854/image-size/large?v=v2&px=999 "timeline epic lines.PNG")


Answers:
author: Benjamin
body: Hi [@Michele Daigle](/t5/user/viewprofilepage/user-id/4520807) ,

The timeline will show for Epics that have a date input for them. In order to see the timeline, you'll need to enter a start and end date for the Epic.

Hope this helps.

comments: author: Michele Daigle
body: but none of my epic utilize start date and most of them show. It isn't a field that we have included.


author: Michele Daigle
body: I added start date and it still doesn't show


author: Danut M _StonikByte_
body: Make sure you set the **Start Date** and **Due Date** fields on that epic.

comments: author: Michele Daigle
body: But NONE of my other epics that show on the timeline have start OR due dates?!


Tags: cloud

jira-cloud
specific custom field should become mandatory during Transition screen
Asked by Syed Nawaz:

How to achieve when issue is moving to validation state and a specific field should become mandatory , and how to execute this in behaviour ?

Sample

const abc = getFieldById("customfield_000');

const xxx =getFieldById('customfield_000')

const abcValue = abc.getValue();

if (abcValue == "yes"\&\& actionName === "Validation") {

xxx.setRequired(true);

}

Could help me on this ?


Answers:
author: Trudy Claspill
body: Hello [@Syed Nawaz](/t5/user/viewprofilepage/user-id/5529922)

Welcome to the Atlassian community.

What is the Type of the project? Get that information from the View All Projects page under the Projects menu.

Is there a specific reason you want to do this with a behaviour rather than using a Validator in the workflow transition?

comments: author: Syed Nawaz
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Project type is Company-managed software. yes am aware of validator and its why because i can easily achieve this same in Jira data center, so i want to replicate it in jira cloud behaviours through script runner.

Could you help me here ?


author: Trudy Claspill
body: Hello [@Syed Nawaz](/t5/user/viewprofilepage/user-id/5529922)

According to the [Behaviours documentation,](https://docs.adaptavist.com/sr4jc/latest/features/behaviours) behaviours are supported on the Create Issue and View Issue screens. I don't believe you can create a behaviour that will be applied during a transition.

Your requirement appears to be that you want to require field A during the transition only if field B has a specific value. Is that correct?

You could use ScriptRunner in a Validator to achieve your requirement.

<https://docs.adaptavist.com/sr4jc/latest/features/workflow-extensions/validators>

As mentioned in that document you will need to use a Jira Expression instead of the scripting that you are familiar with from Jira DC.


Tags: cloud

jira-cloud
How do I migrate all data from one Jira Cloud site to an existing one?
Asked by Edvan Jose da Silva Junior:

I have two Jira Cloud sites and need to migrate all existing projects from one site to the other.

Example: Migrate projects from the website <https://example1.atlassian.net/> to <https://example2.atlassian.net/>


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Edvan Jose da Silva Junior](/t5/user/viewprofilepage/user-id/4910066) ?

I suggest you follow this Atlassian guide:

* [Compare cloud-to-cloud migration methods for Jira](https://support.atlassian.com/migration/docs/compare-cloud-to-cloud-migration-methods-for-jira/)

Best,

-dave

comments: author: Edvan Jose da Silva Junior
body: Thanks for the answer, can you tell me if there will be any problems or if it is possible to migrate to a Jira that is already in use?


Tags: cloud

jira-cloud

jira-software
Why won't my Plan reflect the progress of completed story points in the nested Epics
Asked by Justin Main:

I have a high level Plan made up of several "Issues" (phases of the Plan)" that have Epics nested under them

Each Epic has stories defined with story points and the team is retiring the stories as they complete them.

When I look at the "Progress (story points)" column of my Plan \[list view\], the Epics are not updating their progress even though the team is completing the stories.

However when I drill into the individual Epics, the progress bar shows "76% done", so its clearly tracking the progress correctly at the Epic level.

How can I get my Plan to show the progress of the team toward completion?


Answers:
author: Trudy Claspill
body: Hello [@Justin Main](/t5/user/viewprofilepage/user-id/5529874)

Welcome to the Atlassian community.

Can you provide any screen images to help illustrate your issue?

Does your plan include issues from just Company Managed projects, Team Managed projects, or both?


Tags: cloud

jira-cloud
create issue from completion of two issues
Asked by Kenneth Behar:

I am trying to set up an automation that creates an issue after two issues have been completed. I have tried to do it as I would when implementing when one issue is completed it creates the next in the sequence but with summary calls from both parent issues.

How would I make an automation that would create a new issue after two separate issues have been marked as done, and one done and one rejected. I assume that the two situations would be the same to implement.


Answers:
author: Bill Sheboy
body: Hi [@Kenneth Behar](/t5/user/viewprofilepage/user-id/5529850) -- Welcome to the Atlassian Community!

For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!

Until we see those...

How are the two issues related which will be completed?

If you can check their status, such as with a Related Issues condition or Lookup Issues with JQL, the rule could use that information to decide when to create the new issue.

Kind regards,  
Bill

comments: author: Kenneth Behar
body: Hi Bill,

![jira signature automation.png](https://community.atlassian.com/t5/image/serverpage/image-id/331896iF88C561F545A990E/image-size/large?v=v2&px=999 "jira signature automation.png")![jira signature automation audit log.png](https://community.atlassian.com/t5/image/serverpage/image-id/331897i5786B5E8F4FE8314/image-size/large?v=v2&px=999 "jira signature automation audit log.png")

The automation rule is as follows. The aim is to create a child issue when both the review and form issues have been marked as completed. The automation acknowledges that both parent issues have been completed but then I assume it is not fully recognized. The two parent issues come from paths of issues that were started when the story is created.


Tags: cloud

jira-cloud
Remove from search the cards with the Flagged
Asked by vascomcc:

I am trying to remove the cards with the Flag from my kanban with this query: Flagged != Impediment, but it doesn't work.

If I only want the ones with the flag, I can do it with this: Flagged = Impediment. But the opposite doesn't work.


Answers:
author: Benjamin
body: Welcome [@vascomcc](/t5/user/viewprofilepage/user-id/5529830) !

May want to try :

```
Flagged is EMPTY
```


Tags: cloud

jira-cloud
trello group members
Asked by RH:

Hi,

I am Using planyway to do the planning on board.

And when I filter members I would like to have an option to just select a group instead of checking on everyone I need individually.


Answers:
author: Dreamsuite Mike
body: You could use something like [Saved Filters](https://trello.com/power-ups/63a5e1f4c0ee7f00e19bf60c/saved-filters) power-up
My butler quota has reached 80%. What happens at 100%
Asked by Nina Nuvelstijn:

Hi There,

I wonder what happens when you reach the Butler quota limit for that month. Does is charge you with extra costs or does the Butler feature not work anymore.

Thank u,

Nina


Answers:
author: Christl_Email for Trello
body: Hi [@Nina Nuvelstijn](/t5/user/viewprofilepage/user-id/5305749)?

Check out his post on a similar question <https://community.atlassian.com/t5/Trello-questions/Butler-rule-quota/qaq-p/1499072>

You won't be charged extra but your rules/command won't run.

Hope that helps!


author: Dreamsuite Mike
body: Hi [@Nina Nuvelstijn](/t5/user/viewprofilepage/user-id/5305749)

Can you confirm what subscription level you have?

If you are close to the limit and this is an infrequent event, you will occasionally get an automatic temporary increase but you can't rely on it. However, if you contact Trello support, they can give you a temporary increase to ensure automations do run.

<https://trello.com/contact>
How do I get the link to open automatically when I create a card using the create unique card?
Asked by Deanna Miller:

I am using an automated button with a 'create unique card on board, in list...' but it names the card {triggercardlink}. How do I get it to jump to that newly created card automatically, so those who need to make edits to that new card can do so easily without having to go search for it?


Answers:
author: Dreamsuite Mike
body: You can use the "link the cards together" function in the **Cascade** menu  

![Screenshot 2023-08-31 103643.png](https://community.atlassian.com/t5/image/serverpage/image-id/278204iBD42A4063274746B/image-size/large?v=v2&px=999 "Screenshot 2023-08-31 103643.png")

![Screenshot 2023-08-31 103625.png](https://community.atlassian.com/t5/image/serverpage/image-id/278203iBB5393D0A2D0A42B/image-size/large?v=v2&px=999 "Screenshot 2023-08-31 103625.png")

comments: author: Deanna Miller
body: this worked! Thank you so much!!
How to update a custom date field with data from external http response
Asked by Ergun:

Hi,

I have an automation where a http request is made to external url (populated with card data) and need to use a date field in the returned httpresponse json to update a custom date field.

However for updating a date field I could not find the option to use a variable.

Does anyone have an idea how to implement this?

Thanks a lot


Answers:
author: Adam Cao
body: So you can use the custom field endpoint:

```
PUT `cards/${idCard}/customField/${customField.id}/item`
```

With a JSON body that looks like this:

```
{
  "value": {
    "date":?"2023-08-31T13:01:01.222Z"
? }
}
```

comments: author: Ergun
body: How can i get the idCard and customField.id?


author: Dreamsuite Mike
body: <https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-get>


author: Ergun
body: I am running the url request from a card button. Is there not a way to access it without having to make a request? I mean the cardId is already known as I am calling the action through that card button.


author: Ergun
body: I was able to post the response as comment, but what i want to to is update a custom field of data type date with the reponse data.

This i could not do.

comments: author: Dreamsuite Mike
body: Ahhh, yes I did come across this too and had to use the comment as a kind of *parser*....

A little clunky but it works...

```
When a comment containing "Lat:{*}" is posted to a card, set custom field "Field" to "{wildcard1}"
```


author: Dreamsuite Mike
body: Hi,

Please take a look at this section of the documentation to see how responses work.

<https://support.atlassian.com/trello/docs/issuing-http-requests/#Response>

I have had to play around with this a little bit to get it to work. It doesn't handle complete arrays but you can have array items. For example, in this one I am gathering data from a location API

```
post comment "Lat:{httpresponse.results[0].geometry.location.lat}\nLong:{httpresponse.results[0].geometry.location.lng}"
```

I tend to get the response structure by using this tool to help guide me:

<https://reqbin.com/post-online>
Email-to-board cover photo options
Asked by KC Pet Project:

I have a form where submissions are emailed to our Trello board.

When someone uploads a **single** photo to the form, the photo becomes the card cover photo after the submission is sent to the board.

But when someone uploads **multiple** photos to the form, no photo becomes the card cover photo after the submission is sent to the board. It just looks like a card without a cover photo.

When I open the card, I can see links to all of the photo attachments, so the photos are coming through - but just none are being converted into the card cover photo.

How can I make sure the first photo someone uploads will become the cover photo?

Thanks!


Answers:
author: Dreamsuite Mike
body: Are you using something like Zapier to send data from the form to Trello?

comments: author: KC Pet Project
body: Nope - just email-to-board. (The form notification goes straight to the email address for the board). It is working perfectly other than this.  

This is the form: [Lost Dog](https://form.jotform.com/221316355773052)
Trello free account board member limit
Asked by Jezze_ W_:

On Trello free account now, i have **35 members** and have 3 questions to ask the expert in the community:

1. Can I have them all 35 members in 1-board for free?
2. Within this 35 members - about 10 members will have 4 boards. Will we be able to use the free account for the 10 members with 4 boards?

Side info: The rest 25 members only need   
to use 1 board.   

3. if cannot use for free, do I have to upgrade   
the plan? The plan should upgrade for the  
10 members having multi board or all 35   
member?

Just fyi. Am running a small team and would like to test run to see how trello help to ease the work flow internally before presenting it to my boss on this. If trello is what i can use to ease work, then can intro to my bosses to approve for paid account. Hence my concern on plan subscription now.

Thanks for advise?


Answers:
author: Dreamsuite Mike
body: Hi, there are no member limits in Trello Free. Boards are limited to 10.

<https://trello.com/pricing>
My "Public" Board requires a viewer to sign into Trello
Asked by David Cutler:

My "Public" Board requires a viewer to sign into Trello

See this example

<https://trello.com/invite/b/vMasc7qY/ATTI63ff5763cf94ec1a5d45e427170f186b596D4F21/lockbox-go-to-market-strategy>


Answers:
author: David Cutler
body: That's pretty obvious... But thank you very much


author: Gaurav Kataria
body: Hi David, the link you shared above is an "invite" link. It allows users to become a member of the board, and that's why it is asking the user to sign in. If you want to just share a view link then simply share the url of the public board (the <https://trello.com/b/>... link in the top of your browser). I hope this helps.
How to remove a link card cover (preview image)?
Asked by Martin Calvi:

I added a card that's just a Google Sheet link.   
I really like that it populates the name of the document but it creates a "preview image" at the top of the card, making the card larger. I don't want that.   

How do I remove the auto-generated preview image from the linked card?   

Thanks,![Screenshot 2023-08-30 at 2.03.20 PM.png](/t5/image/serverpage/image-id/278095i5AA299523AE55844/image-size/large?v=v2&px=999 "Screenshot 2023-08-30 at 2.03.20 PM.png")


Answers:
author: Gaurav Kataria
body: Hi Martin, you can disable the thumbnail preview in the board settings as explained here: <https://support.atlassian.com/trello/docs/link-cards/>

comments: author: Martin Calvi
body: [@Gaurav Kataria](/t5/user/viewprofilepage/user-id/4210307) thank you.   
Is there a way to disable the thumbnail for a specific card?  
I don't want to disable them for the entire board.   

Thanks,
How can I print workspace views
Asked by Carolee Jacobs:

I have created a Workspace View - and I am unable to locate how to export the view.


Answers:
author: Theodoro Reato
body: Hi Carolee,

Welcome to the community. :)

Right now, there isn't a way to export your Workspace view

I'll send this as a suggestion to our Product team. This doesn't guarantee it'll be implemented, but our Product team considers all suggestions.
Le power up google drive
Asked by Au pied d_un c?dre:

Bonjour mon power up google drive est bien activ? et relier ? mon drive, mais quand je clique sur joindre un fichier la fenetre qui s'ouvre est enti?rement blanche ? Je ne vois pas mes dossier. Que faire ?


Answers:
author: Vronik
body: Est-ce que ?a vous arrive encore ?