youngmon/atlassian-qna huggingface dataset:
Can I still use my Premium Subscription on Bitbucket connected to a free Jira Account?
Asked by Erlan Glenn Tiel:

Good day Jira Community  

Can I still use my premium account of bitbucket while I'm using a free Jira Software \& Service Management.  

Do I have to get them both on premium subscription (Jira Software \& Jira Service Management)? If ever I decide to subscriber a premium account of Bitbucket?  


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Erlan Glenn Tiel](/t5/user/viewprofilepage/user-id/5484712) ! Welcome to the Atlassian Community!

You can have different subscription levels for different products.


Tags: bitbucket-cloud

cloud
Merge allowed without PR approval
Asked by Ritesh Thakur:

I have a repo where I have setup branch restrictions so that PRs are only allowed to be merged in master branch if 1 PR approval is provided. However, today I am noticing that Bitbucket is allowing me to merge PR even without approvals. It is displaying a message that "This is a recommended check and does not affect merging".  

What changed or am I missing a restriction ? (PFB my screenshots)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/320700i42CC01108F1BCC7F/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/320701iF5E9FD6DF696FF40/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Aron Gombas _Midori_
body: Just very recently, Atlassian allows configured whether a merge check is "recommended" or "required". I think it was not possible previously.

And it may even depend on the plan (Standard vs Premium) I think.

See: <https://support.atlassian.com/bitbucket-cloud/docs/set-up-and-use-custom-merge-checks/>


Tags: bitbucket-cloud

cloud
BitBucket Issues turned all my tickets to "NEW"
Asked by Marcelo Myara:

Suddenly, all of my (years long) history in Issues became NEW. I can't tell what's closed from what's really new.

Is this a know bug?

Is there someway to rollback this?

Thanks in adv for any help on getting this back.


Answers:
author: Marcelo Myara
body: Forget about it. My stupidity. I was injecting a CSS and JS to "beautify" the list and all items appeared to be New. Sorry, guys. False alarm. :\|


Tags: bitbucket-cloud

cloud

issues
Failed to resolve username from access Token While using Azure Pipelines
Asked by sateesh kumar:

From past few days we are observing below error while running the pipeline in azure DevOps with Bitbucket Source code.

There is no issue found when we use the Git/Azure Repository as source code.

Azure DevOps PG team has Confirmed that the issue is with Bitbucket end.

++<https://developercommunity.visualstudio.com/t/Failed-to-resolve-username-from-access-/10639609>++

When trying to provision a Microsoft Hosted Agent we occasionally get the following error: ##\[error\]Failed to resolve username from access token: An error occurred while sending the request.  
This error has happened on majority of our projects and can be resolved sometimes by running 'rerun failed jobs', however we might have to rerun it a few times to succeed.


Answers:
author: Theodora Boudale
body: Hi [@sateesh kumar](/t5/user/viewprofilepage/user-id/5480110) and welcome to the community!

The Azure DevOps mentioned in this public post that the issue has been fixed since the 24th of April, 17:54 UTC.

Have you seen these errors after that date and time and do they still occur?

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
I am able not able to get into bitbucket with 2FA
Asked by Ravi Tavva:

Hello All -

* During the logging into bitbucket I provide my username and password
* I see 2FA for Atlassian asking to enter, i get it from DUO for atlassian and enter
* It takes the 6 digit code and now it asks for bitbucket 6 digit code for 2FA

This is where I am stuck.

Per my understanding 2FA for atlassian must/should work for bitbucket not sure where my account is broken

Let me know what think.


Answers:
author: Syahrul
body: G'day, [@Ravi Tavva](/t5/user/viewprofilepage/user-id/2595254)

It seems you have enabled two-factor authentication (**2FA** ) for your Atlassian account and two-step verification (**2SV**) for your Bitbucket account. As a result, you will encounter two different types of authentication prompts when you log in to your account.

Please check your authentication app, and you should observe two distinct authenticators: one for **Atlassian** and another for **Bitbucket**. Use the first code for logging into your Atlassian account, and the second code should be used for accessing your Bitbucket account.

If you are unable to locate these codes, you may [need to initiate a reset](https://confluence.atlassian.com/bbkb/how-to-disable-reset-2fa-on-bitbucket-cloud-and-atlassian-account-1236932929.html) process for your Bitbucket 2SV.

Let me know how it goes.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Trouble accessing shared repositories
Asked by alylemil:

Hello,

For several days now, I have been trying to access a shared repository for class through bitbucket, but it keeps saying "Something went wrong..."

Even when I try to go to the general repository workspace of this person's bitbucket. I had not had issues until this week. No change in the problem.

I need to access a repository from this person as soon as possible. Not sure what I need to do on my end to fix this issue.


Answers:
author: Ben
body: G'day!

Welcome to the Bitbucket Cloud community! :)

Firstly, I would suggest determining whether the workspaceID of the repository that you are trying to access is correct or not by checking your list of remote URL's within a terminal - the workspaceID is displayed before the repository name:

```
git remote -vvv?
```

Once you have the path, you can navigate to it by entering **<https://bitbucket.org/workspaceID/reposlug>** as the URL - alternatively you can access the list of workspaces you currently have access to and switch between these by clicking your avatar in the top-right corner, clicking **All Workspaces**and then selecting the desired workspace to see which repositories you have access to here.

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
CI/CD Pipeline Issue: Plugin Installed in last step, its command is not available in the next step.
Asked by Milanjeet Singh:

I have below .yml and there is no compiling issues:  

It's giving an error as pip3: command not found. I have installed in the above step already.

```
image: salesforce/cli:latest-slim

definitions: 
steps:
- step: &install-build
name: Plugin Installation
script:
- apt update
- apt -y install python3-pip
artifacts:
- target**

pipelines:
branches:
master:
- step:
name: Runing for master branch
script:
- echo 'Runing For master branch'
feature/*:
- step:
name: Running For feature and validation for QA
script:
- pip3 install yq
- apt -y install jq
```

<br />

```
Error as below:
```

#### + pip3 install yq {#toc-hId-322697335}

#### `2`
`bash: pip3: command not found` {#toc-hId--1484757128}

```
?
```

<br />

<br />

Does anyone know how to fix it? Need urgent help.  


Answers:
author: Theodora Boudale
body: Hi [@Milanjeet Singh](/t5/user/viewprofilepage/user-id/5484342) and welcome to the community!

Every step in a Pipelines build runs in a separate Docker container. For every step of your build, a Docker container starts (the build container) using the image you have specified in your bitbucket-pipelines.yml file. The repo is cloned in the build container, and then the commands of the step's script are executed. When the step finishes that Docker container gets destroyed.

Tools you install in one step will not be available in other steps, since these other steps will run in a new Docker container. You will need to install tools in the step that needs them.

Please also note that the step *\&install-build* you are defining in a YAML anchor is not used by any pipeline. This is not relevant to the error you get since you are still using a command in a step where you have not installed it. If you want to make use of YAML anchors, please check our documentation below for info on how to reference these steps:

* <https://support.atlassian.com/bitbucket-cloud/docs/yaml-anchors/>

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Get branch sizes of a repository
Asked by mcolussi:

Hi ,

is it possible to have the branch sizes of a repository with api?

Thanks


Answers:
author: Ben
body: G'day!

Unfortunately, there is no branch size statistics available in our API. You can use git commands to gather this information, however:

**Number of commits across all branches:**

```
git rev-list --all | wc -l
```

**Number of commits for a particular branch:**

```
git rev-list INSERTBRANCHHERE | wc -l
```

Hope this helps, please let me know if I've misunderstood your query.

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: mcolussi
body: Ok Thanks [@Ben](/t5/user/viewprofilepage/user-id/4537226)


Tags: bitbucket-cloud

cloud
Purchase and licensing features
Asked by QMIC IT:

I will be very thankful if any one can clarify below ;

1) Can we convert our Bitbucket cloud academic license to premium cloud academic license?  
2) What is the current storage limit if we are using Bitbucket cloud academic license, we have this currently ?  
3) Can we create the groups \& add projects into bitbucket work space same like gitlab?  
4) IP whitelisting option is available on academic licensing or not?  
5) Dedicated support option is available on academic licensing or not?  
6) How I can have the complete comparison of different plans , with below URL <https://www.atlassian.com/software/bitbucket/pricing> i am not getting the premium academic licensing features ?

7) How we can migrate Gitlab \& SVN to bitbucket cloud with all projects and repos?


Answers:
author: Mark C
body: Hi [@QMIC IT](/t5/user/viewprofilepage/user-id/4981944),

Thank you for reaching out to the community.

Please kindly see my answers below:

1. Unfortunately, there's no Premium academic license in Bitbucket Cloud, we only have the [Premium plan](https://support.atlassian.com/bitbucket-cloud/docs/manage-your-plan-and-billing/).
2. You currently have a repository size limit of 4 GB and 5 GB storage LFS.
3. You can indeed create [projects with permissions](https://support.atlassian.com/bitbucket-cloud/docs/create-and-manage-projects-in-bitbucket-cloud/) in Bitbucket Cloud.
4. IP whitelisting is only available for **Premium** plans (not Academic license)
5. There's no dedicated support for Academic licenses, but you can reach out here in the Community to ask for help.
6. If you would like to know more about Bitbucket Cloud plans comparison with Academic license, you can reach out to our billing team by raising a ticket here: <https://support.atlassian.com/contact/>
7. About migrating SVN repositories to Bitbucket Cloud, you will need to first convert SVN repos to Git and then import those Git repos to Bitbucket Cloud
   1. To convert SVN to Git, you can [start here](https://www.atlassian.com/git/tutorials/migrating-overview)
   2. To import Git repositories to Bitbucket Cloud, you can use our [importing tool](https://support.atlassian.com/bitbucket-cloud/docs/import-or-convert-code-from-an-existing-tool/)

Regards,  
Mark


Tags: bitbucket-cloud

cloud
[Suggestion] Custom build numbers for pileline runs
Asked by Aurimas N_:

Display custom build number/id in pipelines view in a separate column or just by replacing the current build number #xx with my custom value defined within the pipeline.

Use case is for convenience to have SemVer next to your pipeline runs, so you can tell at a glance which version is the latest successfully built or which one failed etc.


Answers:
author: Theodora Boudale
body: Hi Aurimas,

We have a feature request for what you are asking in our issue tracker:

* <https://jira.atlassian.com/browse/BCLOUD-18775>

The request has been closed due to inactivity (no votes or comments for an extended period of time). However, you can still leave a comment there to express your interest, as our product managers continue to monitor closed requests.

Kind regards,  
Theodora


author: Aurimas N_
body: Since I can't attach images to issues I will leave this here to aid the imagination, how much nicer/useful it would be to see actual image tags in the deployments instead of arbitrary build numbers:  
![Screenshot 2024-07-25 at 16.22.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/338063i5D54D898CCB17172/image-size/large?v=v2&px=999 "Screenshot 2024-07-25 at 16.22.04.png")

comments: author: Theodora Boudale
body: Hi Aurimas,

Thank you for the feedback.

I have attached the image on your behalf in a new comment in the feature request.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
After adding a patch to an iterative pre-commit review, how do I mark a reviewer's status as "incomplete"?
Asked by Perry Hooker:

*This question is in reference to Atlassian Documentation: [Iterative reviews](https://confluence.atlassian.com/pages/viewpage.action?pageId=298977456)*

After adding a patch to an iterative pre-commit review, how do I mark a reviewer's status as "incomplete"?

Uploading a patch adds content, but reviewers who have already marked the review "Complete" aren't notified.


Answers:
author: aborowski
body: In 4.0 we fixed <https://jira.atlassian.com/browse/CRUC-6283> which seems to solve your problem.

If you are using Crucible 4.0 and latter and there are still some issues with uncompleting reviewers after applying patches, please contact [Atlassian Support](https://support.atlassian.com/customer/servicedesk-portal).

Regards,

Adam


Tags: review
Extension on Fisheye Evaluation license
Asked by Akul Bhatnagar:

Hi Team,

I and my team are currently being evaluating Fisheye-Crucible for our organization. I am sure you guys gave us a good amount of time to evaluate but we feel it may need some more time. Can you please increase the time by a couple of weeks. My SEN details -  
Support Entitlement Number (SEN)FishEye: SEN-L7850321   
Crucible: SEN-L7850321  
Expires2016-06-09 19:30 +0530


Answers:
author: Jonas Andersson
body: Login to my.atlassian.com and renew the evaluational license there. No need for anyone to do this for you.

Kind regards

Jonas

comments: author: Akul Bhatnagar
body: Hi

Thanks for writing back, I could see my license is listed at [my.atlassian.com](http://my.atlassian.com). But there is no option which says Renew Evaluation license.


author: Akul Bhatnagar
body: I think I got my answer. Thanks.


Tags: fisheye-crucible-administration
Can you host Crucible/fisheye on atlassian cloud ?
Asked by michael thibeault:

*This question is in reference to Atlassian Documentation: [Migrating to an external database](https://confluence.atlassian.com/pages/viewpage.action?pageId=298977506)*

I like that JIRA and Confluence are hosted on Atlassian servers. It removes a big headache I feel.

Is it possible to do the same with Crucible and FishEye ?


Answers:
author: rparfett_ees
body: seems to me like a massive oversight to not host this on the same cloud that all other Atlassian SDLC tools are. Are there any plans to add crucible to the Atlassian cloud?

Thanks


author: Marek Parfianowicz
body: No. You can't host Crucible and FishEye in Atlassian cloud.

However, you can deploy these products in any other cloud offering such as Amazon AWS. Just ensure that you will use a VM with high I/O throughput.

comments: author: michael thibeault
body: Thanks for your answer, is there any free and easy to install solution ? How is that Amazon AWS ?


author: Marek Parfianowicz
body: It's just about running a FishEye/Crucible installer on given VM.

In case of Amazon AWS, you'd probably have to configure S3 volume to keep data as well as Amazon RDS with PostgreSQL database.

You could also use a Docker image with FishEye/Crucible preconfigured:

<https://hub.docker.com/r/mswinarski/atlassian-fisheye/>


author: Marek Parfianowicz
body: As per <https://www.atlassian.com/migration/faqs#server>:

**Will you still sell Fisheye and Crucible?**

Yes, you will still be able to purchase new licenses or renew existing licenses for Fisheye and Crucible. These products are in basic maintenance mode, meaning we will no longer be developing new features for them. We'll continue to provide licensed customers with technical support and updates in the form of maintenance releases focused on security and bug fixes, and platform updates.


author: Sebastian Pohl
body: Sorry to (re-)open this question. As Atlassion producs will not be available on servers in the near future we evaluate the migration to cloud. A requirement also to migrate Fisheye/Crucible into the cloud would be a showstopper for us.

Are there any plans or updates to follow the same cloud approach for Fisheye/Crucible?


author: Marek Parfianowicz
body: There are no plans to add FishEye/Crucible to the cloud. As a matter of fact it has been removed from the Atlassian Cloud several years ago. Please note that Bitbucket can host your repositories and provides also additional tools, such as pull request-based code reviews, build pipelines and much more.


author: Marek Parfianowicz
body: See also <https://answers.atlassian.com/questions/38841719>


Tags: documentation

external

fisheye-crucible-administration
reindex fisheye through cron
Asked by Robert G. Nadon:

Hi all,

We currently have to reindex fisheye to pick up recent CLs from Perforce, and so it would be ideal to do this at a regular basis.

It is widely known the concerns with reindexing fisheye and the time it takes. I would hope there would be some way to schedule this through a cron type job (say Friday evening and then be complete by the time everyone comes back to work Monday morning). I search the web and answer and could not find it.  
Please let me know if this is not doable as I am sure many others would like it and I will send in a feature request.

If anyone knows please let me know,

Thanks!

Robert


Answers:
author: Robert G. Nadon
body: ```
recommendation from Atlassian support:
```

```
curl -X PUT -u rnadon https://it-fisheye01.verdasys.com:8443/rest-service-fecru/admin/repositories/test-repository/reindex-source
```


Tags: fisheye-crucible-administration
Filter changesets on commit message
Asked by soulia:

Hi -

This question pertains to filtering changesets in a Review based on commit message criteria. Here's the scenario. In a branch, I have 5 changesets. Three of the changesets have a commit message that contains "DEV1234". Two of the changesets have a commit message that contains "DEV2468". The changesets are organized as follows:

Commit 1: DEV1234...  
Commit 2: DEV2468...  
Commit 3: DEV1234...  
Commit 4: DEV2468...  
Commit 5: DEV1234...

When I create a Review and browse changesets, filtering on "DEV1234" in the commit message, I see Commit 1, 2, and 3. I am also the author for these. Another developer is the author for DEV2468. I select my changesets for an iterative review (Commit 1, 2, 3). Now, when I Start the Review, Commits 2 and 4 are included. Why? I would like to just include my DEV1234-s. I can browse back and unselect the DEV2468 commits, but I would prefer to include only my DEV1234 commits when I select these.

Thanks!  
Mike


Answers:
author: soulia
body: A little more ... the undesired effect noted above occurs when the developer of DEV2468 starts the review. When I, as the author of DEV1234, start a review as noted above, only DEV1234 commits are included.

Is there a setting to change this behavior, e.g. do not automatically include my changesets?
Crucible license not listed
Asked by BFOps:

Hi, I purchased for my Account a Crucible License, which is not listed, can you pls. help.

Confirmation of your Atlassian order Burda Services GmbH, AT-16323915

Thanks


Answers:
author: Piotr Swiecicki
body: support.atlassian.com shouldn't require SEN number to raise a support request. Give it a try, please.


author: BFOps
body: I would love to. But no license means no sen, no sen means no ticket, any ideas?


author: Marek Parfianowicz
body: Please raise a ticket on support.atlassian.com.


Tags: fisheye-crucible-administration
Why is anonymous access to fisheye allowed by default?
Asked by darin nishimine:

*This question is in reference to Atlassian Documentation: [Configuring anonymous access](https://confluence.atlassian.com/pages/viewpage.action?pageId=298976862)*

I am setting up Fisheye for the first time. Why is anonymous access (to the source code repository) enabled by default? Is there a specific reason for that? That information is detailed here in your documentation (<https://confluence.atlassian.com/fisheye/configuring-anonymous-access-298976862.html>).

Thank you for any help.


Answers:
author: Marek Parfianowicz
body: I'd say that anonymous access is default because it reduces friction during product setup and evaluation.

You can easily change the default permissions in the Administration panel.

comments: author: qp
body: **Anonymous permission is dropped(invalid) after changing other permissions every time. Do you know the reason?**

**After I press save button, anonymous permission is always back to default setting..**


Tags: anonymous

documentation

fisheye-crucible-administration
.md files in fisheye
Asked by Xeke Lukip:

Can Fisheye render \`README.md\` (with casual markdown formatting) files in the root of a project? And show it as a project description (as Bitbucket does it)?


Answers:
author: Piotr Swiecicki
body: It doesn't at the moment. There is a public improvement request raised for this: <https://jira.atlassian.com/browse/FE-5576> but so far not customers expressed interest in such feature apart from the issue creator (there are 0 votes at the moment).

Feel free to vote on and watch the issue.


author: Gail Stewart
body: Added my vote. We have a lot of subversion projects and it's hard to know who owns them or what they are for. I have started to create readme.md files but because they don't render they aren't as useful as they might be.


Tags: fisheye-crucible-administration
Fisheye/SVN connection stopping
Asked by thomas angel:

Hi

Our connection from Fisheye to SVN keep stopping then after a few days it may come back of it's own accord.

The errors are like this

Repository paused due to error com.cenqua.fisheye.config.ConfigException: Could not access <https://10.33.31.239.454/subversion/branches/SonarScan>Fixes :

orgt.apache.subversion.javahl.ClientException: svn E175002 connection refused by the server

svn: E175002 PROPFIND request failed on '/subversion/branches/SonarScanFixes'

com.cenqua,fisheye.rep.RepositoryClientException:

Any ideas what could be causing this to stop and then come back by itself?

Thanks


Answers:
author: GabrielleJ
body: I will take a look at the SVN itself and where you are running it. Can you setup a cron to monitor your Subversion repository uptime and see if there's something wrong with it?

comments: author: thomas angel
body: Ok thanks, it's a shared server, what kind of things specifically would I be looking for or where after cron is set up?


author: Marek Parfianowicz
body: Maybe FishEye opens to many connections to your Subversion server? See <https://confluence.atlassian.com/display/FISHKB/SVN+Initial+Indexing+Fails+Reporting+connection+refused+by+the+server>

PS: What version of Apache Httpd do you have?

comments: author: thomas angel
body: Apache version 2.2.21

Could that be contributing to this?


author: Marek Parfianowicz
body: Apache has various bugs, we had a number of [bug reports historically](https://jira.atlassian.com/issues/?jql=project%20in%20(CRUC%2C%20FE)%20AND%20text%20~%20PROPFIND) so I would suggest to the latest version if possible. In one of [bugs](https://jira.atlassian.com/browse/FE-5551) recently analysed by us it's recommended to use at least httpd 2.4.10.


Tags: fisheye-crucible-administration