youngmon/atlassian-qna huggingface dataset:
Testing add ons/plugins in Confluence for stability
Asked by Adam:

Hello there,

So we have a test/developer environment set up for Confluence as a place to test various plugins/upgrades etc. rather than doing it directly in the live/production Confluence instance. Both environments are a mirror copy of each other.

This is to prevent the situation where a Confluence plugin might cause system instability that would impact existing users.

My question is, based on these practices what is the best way to go about adequately testing a plugin in the test environment/instance of Confluence? Just play with it and see if Confluence goes down??

Any tips/guidelines? Thanks in advance.


Answers:
author: Rilwan Ahmed
body: Hi [@Adam](/t5/user/viewprofilepage/user-id/2764796) ,

We do perform similar tasks like what you mentioned. Basically what all we do is

1. Use macro in a new page and add content to it and save. Click Edit page and refresh page.  
   We see logs and browser console to see if there is any errors meantime.   
   We check if macro is working as expected.
2. Add macro is different existing pages ,   
   Add them inside other macro. Example: Add macro inside expand macro etc.
3. Ask different team members to open same page and edit at same time and then check the logs for any errors
4. Add same macro multiple times in single page (if possible) and see its behavior.
5. Open the page with the macro and see its load time

comments: author: Adam
body: Many thanks, appreciated!


author: Jack Brickey
body: Hi [@Adam](/t5/user/viewprofilepage/user-id/2764796) ,

it is great that you're doing this at all! This is a great practice and highly recommended of course. Now as far as how to test the answer is hard to definitively state since there are so many variables here. What I would say is first and foremost verify that the application does what you wanted to do. After that the real testing comes - making sure of the application doesn't do something that it shouldn't. Here are some of my thoughts:

* have a test project where you can run through various transactions with the application being incorporated. This is everything from creating tasks running sprints, taking issues through their workflow etc.
* Check your reports and dashboards
* Request others to test that have different levels of permissions
* Run through the test for several days or weeks if possible
* Understand what the application does and what areas it touches and focus on those in your testing.
* Be sure to test out all other existing applications
* Test out uninstalling the app and assess if it is clean and what remnants might remain. This is critical to understand if something happens after you go to production. how clean will the uninstall go?

comments: author: Adam
body: Thank you for friendly recommendations!


Tags: confluence-server

server
Add Roboto font via URL to export to PDF stylesheet
Asked by Ruud van de Ven:

Is it possible to add the Roboto font to the PDF export via an external url in Confluence Cloud.

Ive got no server to upload any TTF file.

I want to embed this code:

@import url('<https://fonts.googleapis.com/css2>?family=Roboto:ital,wght@0,100;0,500;0,700;0,900;1,100;1,500;1,700;1,900\&display=swap');

And do this:

\*{

font-family: 'Roboto', sans-serif;

}

but it doesnt seem to work.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Ruud van de Ven](/t5/user/viewprofilepage/user-id/5024135) and welcome to the community!

Please read this thread <https://community.atlassian.com/t5/Confluence-questions/Changing-font-family-in-PDF-export-OnDemand/qaq-p/433055> which has a solution for you!

Let me know if that works out for you!

Alex

comments: author: Ruud van de Ven
body: It doesnt. For this solution i need to download the fonts and add them to some confluence page and reference to those files?

I want to directly put the Google fonts.googleapis Url in there.


Tags: cloud

confluence-cloud
How to get Confluence version 7.14.3 in Alassian cloud instead of the new version?
Asked by Samson Daniel:

Hello,

We are using paid Atlassian Confluence 7.14.3 at work.

But currently, I am not admin on any of our spaces (getting admin rights is not possible)

Right now, I would like to create a template using the free version I created using my personal account. The idea is the create the template in my own instance, play around with it and when it is good enough, the I will quickly re-create in the company's instance.

The problem is I am on a new version of Confluence currently and I would like to choose another version, namely v7.14.3 so I can have the same UI as in my work place.

Is this possible?

Thanks


Answers:
author: Dirk Ronsmans
body: Hey [@Samson Daniel](/t5/user/viewprofilepage/user-id/5024155) and welcome to the community!

i'm afraid what you're asking for will not be possible.

Your local instance (7.14.3) is an on premise variant (Server or Data Center) which is entirely different from the Cloud version.

Both flavors are developed differently and do not share the same roadmap. So simply changing the UI of the Cloud version to the one that matches your On Premise version will not be possible (as they are pretty much 2 different products that are mostly similar but not the same)

comments: author: Samson Daniel
body: Too bad, thanks for the answer anyway.


author: Dirk Ronsmans
body: If you really need this, you can always ask your company to set up a test/development instance with a dev license?

When your company pays for a commercial license they are also entitled to several development licenses so the admins can test upgrades/new features/try changes.

It might be a good bet to ask them to set up such a playground instance with a development license (it won't cost them anything except the infrastructure to run it which can be minimal as it is not a production system)

Another idea could be to just set up a trial instance on your local machine


author: Samson Daniel
body: Thanks, asking for a dev instance is a good idea.


Tags: cloud

confluence-cloud
How to move custom fields on cards?
Asked by Melissa Mills:

Hello,

My company has previously used Trello with business class which was setup by an employee that has since left the company. We went to free version, and now we're using Trello business class again and I am re-setting up power ups and butler automations.

**My problem:**

Previously we had a custom "due date" field towards the top of each trello card above the description box (see screenshot).

![Screen Shot 2021-05-24 at 4.10.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/144614iA7DA5FEE389C9A37/image-size/large?v=v2&px=999 "Screen Shot 2021-05-24 at 4.10.11 PM.png")

Now, the custom "due date" field shows up farther down the card within the custom fields section (see screenshot).

![Screen Shot 2021-05-24 at 4.10.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/144615iD9B4B7D9AB932CF9/image-size/large?v=v2&px=999 "Screen Shot 2021-05-24 at 4.10.34 PM.png")

**How I can move the custom "due date" field back up to the top?** The original due date field may have been setup differently (not using a custom field), but since I didn't set it up, I'm not sure how it was done.

<br />

<br />

Thank you for the help.


Answers:
author: Hannah Humbert - Simpla Workflows
body: For the moment, you can change the order of custom fields, but you can't move around the different components of the card. It's likely the custom date field that was showing near the top of the card was generated by a power up. You might be able to see all the different power ups that were once enabled in your Trello settings under "Applications".

comments: author: Melissa Mills
body: Thank you for the info, that's helpful. I did check in my Trello settings under "Applications", but there's not any information there. You are likely right about the date field near the top of the card being a different power up, and I'll see if I can find one.


author: Hannah Humbert - Simpla Workflows
body: You're welcome! Have a look at power-ups that offer Gantt chart views like Team Gantt or Placker. It'll most likely be power-ups that revolve around adding different dates/durations to cards


author: Iain Dooley
body: [@Melissa Mills](/t5/user/viewprofilepage/user-id/4407401) in order to re-order your custom fields you just open the custom fields power up settings and drag n drop the fields to where you want them to be:

![2021-05-26 at 10.48 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/144821iBC5252A758BB39D0/image-size/large?v=v2&px=999 "2021-05-26 at 10.48 am.png")


Tags: automation

butler

card

custom-field

due-date

layout
Trello app on Teams??
Asked by Ori Green:

Hi all. Until recently I was able to connect my Trello account to my Microsoft Teams account and use it there. It's recently disappeared and is not an option anymore. Is Trello still available on Microsoft Teams?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Ori Green](/t5/user/viewprofilepage/user-id/4407027) ?

Welcome to the Community! That's a problem you don't want, because it was previously working I'd recommend going direct to Trello Support and raising a support ticket as this could be an issue a number of members are facing. To raise a ticket go here \>\> <https://trello.com/contact#/>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: microsoft

ms-teams
Getting a report with card name and description
Asked by Virginia C:

I am trying to get a report with the card name followed by the description. I get all the descriptions (with no card name), then at the bottom I get all the card names. I am using this for the report:

create a report with all cards in list "Timeline", create a report with all cards using pattern "{cardname}{carddescription}", and create a unique card with title "Report 6" and description "{$report}" in list "Reports".

Virginia


Answers:
author: Lara
body: Hi Virginia,

Thanks for reaching out!

I haven't been able to replicate the issue on my side. Following what Iain said, it'd be helpful if you reached out via <https://trello.com/contact> so we can take a closer look!

All the best,

Lara  
The Trello Team


author: Iain Dooley
body: [@Virginia C](/t5/user/viewprofilepage/user-id/4148110) this sounds l ike a bug to me, or at least unintended. I would have thought the above would produce what you want, I would recommend submitting a question to support via trello.com/contact (click ask support rather than ask the community)
Combine Workspaces
Asked by Nancy Lysandrou:

I have 2 workspaces named the same. One has 6 boards, one has 4 boards. How do I combine them into ONE workspace?


Answers:
author: Iain Dooley
body: [@Nancy Lysandrou](/t5/user/viewprofilepage/user-id/4406481) go to each of the 4 boards, change them to be in the other workspace, then delete the empty workspace

comments: author: Nancy Lysandrou
body: Perfect, thank you, it worked.

One workspace is FREE, the other is the paid trial.

It makes sense now.


author: JBB
body: Hi Lain, i am new to trello, how do i change a board to another workspace?


Tags: workspace
Butler card buttons cannot be seen by other members
Asked by Bushra Siddeeque:

++I have butler automation and I created some card buttons. But my team members cannot see that buttons from their end++

++I have subscribe to businesses class trail++


Answers:
author: Vero Rivas
body: Hi [@Bushra Siddeeque](/t5/user/viewprofilepage/user-id/4406415)

Look at this post

<https://community.atlassian.com/t5/Trello-questions/Why-my-board-members-can-t-see-more-than-1-butler-card-button/qaq-p/1425348>

Cheers
Automatically set the due date for a specific time
Asked by Leah Longenecker:

Hello,

I've got the following question: can I set a Butler rule that will automatically set the due date for a set time, say 5:00 PM of the same day whenever a card is entered in a specific list?

If I have a "Today" list, I want the due dates for each card in that list to be set for 5 PM of this day. I have Butler automatically pushing tasks into my Today list, but I'd like to set a rule that whenever a card is added to my Today list, it sets the due date for 5 PM of this day. All I see are options for setting the due date to, say, 5 hours later, or X days later. But if I add a task at 3:30 PM, then the due date time will be 8:30. Or if I add tasks at 8 in the morning, 5 hours later would be 1 in the afternoon.

Thanks in advance.

![Capture.JPG](/t5/image/serverpage/image-id/144561i3A348C87F4DD01D5/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Antonio Panea
body: Hi [@Leah Longenecker](/t5/user/viewprofilepage/user-id/4391684) ,

maybe this could work for you:

Good luck!

Cheers

Toni![1699AFA4-1051-4C94-AFBC-2262E3D74155.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/144673i2B33F884ED953022/image-size/large?v=v2&px=999 "1699AFA4-1051-4C94-AFBC-2262E3D74155.jpeg")

comments: author: Rani Kulinski
body: Is there a way to have this be

Trigger- "When a due date is set on a card"

Actions- "set due date TIME to XXX"

..Or allow all day due dates as I find it tedious that we have to add a time each time when I would prefer to just have it either all day or consistently all set to one time


Tags: butler

due-date
I have some personal board out of workspace. What will happens on 3rd of june 2021?
Asked by Cristiano Giulioni:

A message is shown about board and workspace, but it's not clear about what happens on private boards that I won't move inside a workspace.  

Thx


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Cristiano Giulioni](/t5/user/viewprofilepage/user-id/4406057) ?

Welcome to the Community! The move to workspaces has got a lot of members asking questions around what will happen to their personal/private boards. I'd recommend reading this Trello guide on moving boards to workspaces with a particular section on personal boards \>\> <https://help.trello.com/article/1263-moving-to-workspaces>

The short answer is all boards will need to be associated to a workspace after this change is in place so it's worth reading up on them.

I hope this helps but if you have any more questions just ask away ?

All the best,

Laura
can we create filters in dashboards created
Asked by Anuhya:

Can we have filter option in dashboards created


Answers:
author: Lara
body: Hi Anuhya,

Thanks for reaching out!

Just so we're on the same page, would you mind expanding on what you mean by "filter option in dashboards created"?

Were you looking to filter cards on boards ([https://help.trello.com/article/787-filtering-search-cards-on-a-board)?](https://help.trello.com/article/787-filtering-search-cards-on-a-board)??)

Or, were you referring to filter options in Dashboard view (<https://help.trello.com/article/1249-dashboard-view>)? If so, that's not possible.

I'll keep an eye out for your reply,

Lara  
The Trello Team
How to use Slack on iOS app
Asked by Roni Kobel:

I have linked my Trello workspace to my Slack team and assigned a channel for notifications. I saw the blog post about how to use the integration (setting reminders, linking conversations, etc.), and I see how it works in the web browser version of Trello. However, I don't see how to use it in the iOS app. How can I do that?


Answers:
author: Garrett
body: Hi [@Roni Kobel](/t5/user/viewprofilepage/user-id/4405574)

Sorry, but the settings for setting up Slack alerts isn't available in the mobile apps. Many Power-Ups are only built to be used on the web version of Trello.

To clarify, you can set up those alerts on the web and still trigger them accordingly with changes to your cards in the mobile app.

comments: author: Roni Kobel
body: Thank you, Garrett!


Tags: app

slack
How can admin see a list of members on a public board?
Asked by Karen Stella:

Board is public, but permission is set so only members can add/remove cards. Menu at upper right does not show the expected "manage members" link or area. Where can I see a list of all added members/admins?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Karen Stella](/t5/user/viewprofilepage/user-id/4405466) ?

Welcome to the Community! I'd like to direct you to this Trello support article on Workspaces and viewing boards/members \>\> <https://help.trello.com/article/992-the-workspace-overview>

I hope this helps but if you have any further questions please just ask away ?

All the best,

Laura
Delete account button doesn't work
Asked by Pseudopre Pseudonom:

I never use this \*\*\*\* service and it \*\*\*\* spams my email I just want to delete my account but the delete button doesn't \*\*\*\* work. It's taking my valuable time. Show some respect to your \*\*\*\* users. \*\*\*\* you.

So can someone please tell me how to delete my account?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "the delete doesn't work"? You have not given us any description of what is wrong - for all we know, it "doesn't work" because every time you try to click it, a large angry penguin pecks your keyboard and cancels it.

Could you describe what actually happens when you go to <https://id.atlassian.com/manage-profile/account-preferences> and click "delete account"?
Create A Shared Contact List Within Trello
Asked by David Berri:

I want to create a shared contact list within Trello. I tried creating a board with 26 lists for each letter of the alphabet. Each contact would be a card. I added the necessary custom fields, but I need a way to search by any information in the custom fields. I can't seem to find a proper way to search by field information. I am open to any better way to do this within Trello.


Answers:
author: Iain Dooley
body: [@David Berri](/t5/user/viewprofilepage/user-id/4405651) the "in board search" which used to be called filtering matches custom fields but the "search all boards" feature in the top left doesn't:

<https://help.trello.com/article/972-filtering-vs-searching>

However you might also like the Crmble powerup instead which gives you an easy way to see all your data in a list/spreadsheet view:

<https://crmble.com>

comments: author: milynnus
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521)

Thanks for sharing.


author: milynnus
body: [@David Berri](/t5/user/viewprofilepage/user-id/4405651)

There is Contalist Power Up that you might want to consider. Using their web form, you can create a card with the form content in card description and using can use a Butler or a http request / webhook to get all of them into Butler via the httpresponse variable. Further more there are email templates, action and automation you can do with your contacts.   

Same contact list can be used on any board. Worked with them to get some interesting enhancements into the Power Up.


author: Mirek
body: Well.. According to this documentation - <https://help.trello.com/article/1160-custom-field-variables> ...
> The value of a custom field can be obtained by using a variable in the form ***{{%Field Name}}***.

So I guess you should use something like this *{{%Field Name}}=something*

comments: author: Mirek
body: I just did a quick test.. Added Price custom field and 3 values A, B, C and were able to filter Cards with C value by using **{{%Price}}="C"**

You just need to use**Show Menu \> Search Cards**feature


author: Wm_ Auckerman
body: That's not working for me, Mirek. For example, I have a custom field called "Person". If I search for {{%Person}}="Bill", yes, it does return cards with that custom field, but it also returns cards without a custom field that have "Bill" in the title. And if I search for a custom field that doesn't even exist, for example "Date" -- searching for {{%Date}}="Bill" still finds all the instances of "Bill" in the custom field "Person" and in the card title. Am I missing something in your explanation?


Tags: user
How to use stickers in IPad ?
Asked by Nathalie Adestradora:

Accessing Trello through Safari I can see the stickers option but can't drag them to the list


Answers:
author: jhon Danial
body: I don't think you can add stickers in Trello using mobile devices. You can [check](http://natures-bloom.com/aaron-lal/) the answer of this question from Trello support team here : <https://community.atlassian.com/t5/Trello-questions/Cannot-add-stickers-on-Trello-when-using-ipad/qaq-p/933649>

comments: author: Martin Keane
body: +1 to this. I was given the same answer a while back for Android too.
link cards not showing up in app (on Samsung 9+)
Asked by Heide Janssen:

I'm creating some Trello boards on my laptop. Some of the cards are link cards, which I like. When I open the same board on the app on my phone (a Samsung 9+) the cards are not converted to link cards.

How can I get these cards to be link cards in both platforms?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Heide Janssen](/t5/user/viewprofilepage/user-id/4405123) ?

Welcome to the Community! Could I just check are these cards linked via a Power-Up at all? As Power-Ups aren't currently a feature on the Trello mobile app and could be the reason you're not able to see them.

If not, don't worry we'll get to the bottom of this for you ?

All the best,

Laura


Tags: link
Do you know how to fix this error?
Asked by Maritza Arispe de Schmidlin:

We couldn't log you in You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.


Answers:
author: Kurt Klinner
body: [@Maritza Arispe de Schmidlin](/t5/user/viewprofilepage/user-id/4283199)

Welcome to the Atlassian community.

Which browser are you using and did you try it with a different one already?

The common approach would be to delete Cookies and empty te Cache (what is mostly the standard procedure). If that does not help are there any 3rd party plugins installed into your browser?

Cheers

Kurt

comments: author: Maritza Arispe de Schmidlin
body: Thanks Kurt


author: Kurt Klinner
body: [@Maritza Arispe de Schmidlin](/t5/user/viewprofilepage/user-id/4283199)

If that helped, than please be so kind and accept the answer so that other having the the same problems have an idea how to approach the problem

Cheers

Kurt


Tags: jira
Partially does not show icons on board
Asked by Stepan:

There are squares instead of icons

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/144447i8CD756C4C7FD77C4/image-dimensions/383x80?v=v2 "image.png")

How can I fix this?

P.S. I thought that the problem might be in the selected font in browser settings, but after a factory reset, I realized that nothing has changed.


Answers:
author: Mirek
body: Hi [@Stepan](/t5/user/viewprofilepage/user-id/4405019)

So did you tried a different browser? Which on by the way are you using? Is this happening on one network or no matter which and were?

Are you seeing any errors when using browser "developer tools" or when you inspect the object?

comments: author: Stepan
body: I'm using Chrome. I tried MS Edge, but there is no such problem.

I don't want to switch to MS Edge


author: Stepan
body: I fixed it, but I have errors in console


author: Stepan
body: The problem is in the font.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/144744iAD753A8D856E8C07/image-dimensions/287x62?v=v2 "image.png")

When a put checkmark, then there are squares instead of icons, and if I remove them, then normal icons appear.