youngmon/atlassian-qna huggingface dataset:
How to display Original Estimate instead of Story Points in the Child Issues view of an Epic?
Asked by Simon Otten:

In my projects I have the usual hierarchy, Epics as parents of Stories. When I open the Epic I get the usual Child issues view. Where I circled it green it shows the Story Point value which we don't use, we use Original Estimates instead.

I have already removed the Story Point field from both Epic and Story issue types and I'm looking for a way to display the Original Estimate here in the Epic view instead of the Story Point value.

I've been looking everywhere but the solution for a simple problem like this seems to be well hidden.

![EpicChildIssues.PNG](/t5/image/serverpage/image-id/345225i79A76122C373FE5C/image-size/large?v=v2&px=999 "EpicChildIssues.PNG")


Answers:
author: Simon Otten
body: I have been in touch with support, unfortunately the story point field can only be hidden, not replaced. There is a feature request to customise the child issues view: <https://jira.atlassian.com/browse/JRACLOUD-70206>

To hide the story points field from child issues you can edit the context of the custom field Story Points and remove "Stories" from the issue types.

![EditContext.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/345253i327DDE1C336600D2/image-size/large?v=v2&px=999 "EditContext.PNG")


author: Marc - Devoteam
body: Hi [@Simon Otten](/t5/user/viewprofilepage/user-id/5402447)

I even set my board to use original estimate, but the field option you are referring to still is empty.

Could be a bug, you could raise this at Atlassian Support

comments: author: Simon Otten
body: Yeah all boards I have are set to Original Estimate / Time Estimates and I have removed the Story Points field from all issue types. I'll see if anyone has a answer and will otherwise raise a bug. Thanks for your reply


author: Hannes Obweger - JXL for Jira
body: Hi [@Simon Otten](/t5/user/viewprofilepage/user-id/5402447)

I'd imagine that this is hardcoded / can't be changed, but I'd definitely reach out to Atlassian Support to confirm that. Kindly let us know what they say.

Also, I don't know if this problem justifies additional tooling for you, but see [this thread](https://community.atlassian.com/t5/Jira-questions/Edit-Epic-Child-Issues-view/qaq-p/2253943) for possible ways forward using apps from the Atlassian Marketplace.

Best,

Hannes

comments: author: Simon Otten
body: Thanks Hannes, you're right, not possible currently, posted an option above.


Tags: cloud

jira-cloud
Removing Status from JWM Company Managed Project
Asked by Brian Taylor:

I am working on a project in JIRA Work Management and noticed that I could not modify an active project workflow to remove a status. It is forcing me to make a copy of the workflow before making this change.

I am new to JWM and used to how JIRA Software DC works, where the system makes a draft copy, and you can remove and modify the workflow as needed and save the original as a draft.

Is this normal behavior? The preference would be to have functionality similar to JIRA Software DC. Does JIRA Cloud work similarly to JWM?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, all company-managed projects work off workflows that you can't edit in certain ways.

The reason for this is simple - when you remove a status from a workflow, you're going to need to migrate **all** the issues using that workflow to another valid status as soon as you remove it. A workflow could be being used in millions of places, and no-one would want to have to do the migration every time they were making a minor change (that they might not actually go through with) to a workflow. Jira postpones it to the application of the workflow to the issues, but to do that, it has to stop you editing an active workflow.


author: Dave Mathijs
body: Hi [@Brian Taylor](/t5/user/viewprofilepage/user-id/594677) , yes, unfortunately, this is normal behaviour.

Have a look at this article: <https://community.atlassian.com/t5/Jira-articles/Editing-a-workflow-when-it-shows-You-cannot-perform-this/ba-p/1854392#M5660>

comments: author: Brian Taylor
body: Thank you - I agree with the comments in the link you provided. This should not be this hard and cumbersome. This ability is in JIRA DC and should have been applied to the latest and greatest version if JIRA Cloud.


Tags: cloud

jira-work-management-cloud
Can't connect JWM to Confluence Space
Asked by Trevor de Souza:

Hi All,

I have created a Project using the Project management template and when I click on the Pages tab it says "Not connected to Confluence... To use project pages, contact your admin or team lead to connect Confluence to this project."

I am able to connect to a Confluence Page when I create a Jira Software project.

I have full Org and Site Admin permissions.

Am I missing a setting?


Answers:
author: John Funk
body: Hi Trevor,

You will also need to be a Project Administrator for the project to do the initial connection.


Tags: cloud

confluence-cloud

jira-work-management-cloud
The "@" tag does not work for some users
Asked by Mathieu Lebougre:

Hello,

On Jira Cloud Work Management free version, some users cannot mention other people in comments using the "@" tag.  
It seems to be a rights issue I think, but I can't get my hands on it. Could you help me?

Thanks a lot


Answers:
author: Dirk Ronsmans
body: Hi [@Mathieu Lebougre](/t5/user/viewprofilepage/user-id/3691866) ,

to be able to @mention users they require the "browse users and groups" global permission

<https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/265252i11EF990CB4842915/image-size/large?v=v2&px=999 "image.png")

comments: author: Mathieu Lebougre
body: Thank you very much !


Tags: cloud

jira-work-management-cloud
issues where the due date is about to become overdue at 5 PM
Asked by Alkanz Ali:

I want to create automation for issues where the due date is about to become overdue and an alert is generated to the assigned user and assignee at 5 PM on Email and comment both


Answers:
author: Fabian Lim
body: Hi [@Alkanz Ali](/t5/user/viewprofilepage/user-id/5241398)

Here is an example of how you can build the automation: <https://youtu.be/ccWTIgdnQqE>

Regards,

Fabian

comments: author: Alkanz Ali
body: Hi Thanks for the link   
But i just want the tasks of current day that are about to become over due.. the JQL string given in this video doesnt help me   
here is the **JQL: updated \<= startOfDay(-1d) AND statusCategory != Done**   
can some one edit it so that i get tickets of current day that will get overdue if not resolved and an automated email gets generated at 12 pm everyday.   

Need urgent support from Atlassian Fam :)


author: Fabian Lim
body: Here is an example: <https://community.atlassian.com/t5/Jira-Software-questions/How-to-send-due-date-reminder-1-day-before-the-task-due-date/qaq-p/1844143>


Tags: cloud

jira-work-management-cloud
BOARD: How do I sort issues within the columns in a JWM Board?
Asked by Mariah Ferreira Do Prado Rottoli:

Hello,

my team uses Jira Work Management and they have a board grouped by Status. However, they are not finding a way to sort the cards in each column by descending order, or by creation date.

![JWM columns with no sort.png](/t5/image/serverpage/image-id/264817i085118BBC44C305D/image-size/large?v=v2&px=999 "JWM columns with no sort.png")

Since the JWM boards are not set by a JQL filter, is there a way to configure this type of sorting in the boards?

P.S.: I know it is possible to sort the items in the LIST view, but that changes back to a default everytime we leave the view and also, the team works out of the BOARD view most of the time. So they really wanted to sort the BOARD.

Thank you!


Answers:
author: Trudy Claspill
body: Hello [@Mariah Ferreira Do Prado Rottoli](/t5/user/viewprofilepage/user-id/5222573)

At this time it is not possible to sort the cards by anything other than Rank in a JWM board. There is a change request here to which you can add your vote/comments.

<https://jira.atlassian.com/browse/JWMCLOUD-291>

comments: author: Mariah Ferreira Do Prado Rottoli
body: Thank you very much, Trudy!   
I?ve already voted for this change request and let the team know about it so they can vote for it too.


author: John Funk
body: Hi Mariah,

It is possible to create a second board (Jira Software board) where you could do those types of configurations. Here is an article that will give you more information and help you through that process. If it's helpful, give it a Like for me. :-)

<https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018>

comments: author: Mariah Ferreira Do Prado Rottoli
body: Hello Joh,

thank you very much for your suggestion, but the team will stick to working only from the JWM board at this time.


author: John Funk
body: Understood. If you end up deciding that you need the functionality, the article should help.


Tags: cloud

jira-work-management-cloud
Progress bar visible on the main List page
Asked by Luke Nielsen:

Hi there,

Can anyone suggest a way to have the progress bar (I've also heard it called the "Epic panel") visible from the main List without drilling down into the page for each individual issue?

We would like to see the status of the issue including any subtask progress from the main List page.

![Screenshot 2023-06-23 154856.png](https://community.atlassian.com/t5/image/serverpage/image-id/264669i840291521F58D90F/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 154856.png")

Let me know if you need more info for this to make sense.

Thanks in advance.


Answers:
author: John Funk
body: Hi Luke - Welcome to the Atlassian Community!

I am not aware of a way to do that in the main List. You should contact Atlassian with a feature request:

<https://support.atlassian.com/contact/#/>


author: Hannes Obweger - JXL for Jira
body: Hi [@Luke Nielsen](/t5/user/viewprofilepage/user-id/5251305),

welcome to the community!

Good news, we just implemented this capability as part of the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2397978).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a number of so-called *smart columns* that aren't natively available, including the *sub-tasks progress*. This is how it looks in action:

![subtasks-progress.gif](https://community.atlassian.com/t5/image/serverpage/image-id/276823i20AE7ED4060DB80A/image-size/large?v=v2&px=999 "subtasks-progress.gif")

As you can see above, you can easily view and sort by the subtasks progress, and also use it across JXL's advanced features, such as support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting*.

Any questions just let me know,

Best,

Hannes


Tags: cloud

jira-work-management-cloud
Can't filter issues on the Board by Epic
Asked by Mike P_:

In Jira Work Management - on the Kanban board I can not filer issues by EPIC

![2023-06-22 180108.png](/t5/image/serverpage/image-id/264577iE2A1A5443AB17F46/image-size/large?v=v2&px=999 "2023-06-22 180108.png")

I also can't customize cards in such way that Epic is seen.

While in Jira Software it is possible

![2023-06-22 180411.png](/t5/image/serverpage/image-id/264580i917CAC5163ABF411/image-size/large?v=v2&px=999 "2023-06-22 180411.png")

Also in Jira Work Management in Timeline the EPIC doesn't show child issues and doesn't allow adding ones;

![???2023-06-22 180547.png](/t5/image/serverpage/image-id/264581i7F100DDEA1A34BD9/image-size/large?v=v2&px=999 "???2023-06-22 180547.png")

while chilled issues are seen and can be added to non-epics

![sc 2023-06-22 180803.png](/t5/image/serverpage/image-id/264582iD54DF1C2072D19B1/image-size/large?v=v2&px=999 "sc 2023-06-22 180803.png")

Is this a problem of free-subscription?


Answers:
author: John Funk
body: Hi Mike - Welcome to the Atlassian Community!

You should be able to Filter on the JWM board by Epic. However, you can only see issues for a single Workflow at a time. So if your Epics are using a different workflow, that might be the reason. Click on the More link and chose the workflow used by your Epics if that is the case.

And yes, boards for JWM projects are much more limited than JSW projects by design.

And yes, there's an issue with the Timelines not fully showing the parents and children. But I am pretty that is in their backlog to fix at some point. But I don't know when.

You can create a second Jira Software board and link it to your JWM project if you like and then use the functionality that you desire above. To do that you can follow the process in this article:

<https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018>

comments: author: Trudy Claspill
body: Adding to this...

The screen image shown for filtering by Epic is a feature available only on the Team Managed Software project boards. That specific feature is not available in Work Management boards, nor in Company Managed Software project boards.

Regarding customizing the cards to show the parent Epic for cards in a Work Management project - if the JWM project is Company Managed, currently you can add the Epic Link field in Customize Cards.

![Screen Shot 2023-06-22 at 1.38.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/264623iB6E7C00EB76025A5/image-size/large?v=v2&px=999 "Screen Shot 2023-06-22 at 1.38.10 PM.png")

If the JWM project is Team Managed there is not a comparable field available in the Customize Cards list.


Tags: cloud
Transition screen for work management project
Asked by Jill Vieregge:

In Jira software you can add a screen to popup when transitioning to DONE so there's a selection for the resolution (e.g., Duplicate, Done, Cancelled).

I'm wondering if there's a way to do this for a corporate managed project in Jira Work Management product?


Answers:
author: Trudy Claspill
body: Hello [@Jill Vieregge](/t5/user/viewprofilepage/user-id/4540914)

Yes, you would do it the exact same way for a Company Managed Work Management project as you would do that for a Company Managed Software project.

Add a screen that includes the Resolution field to the relevant workflow transitions in the workflow applied to your Work Management project.

comments: author: Alexandra Papadimitriou
body: Could you please add a screen shot of this?

I can not add a screen to my Work Management project. The workflow transitions do not have any options of adding any screens.

I have it to my Company Managed Software project but I can not find the way to add it to my Work Management project.

Thanks!


author: Trudy Claspill
body: [@Alexandra Papadimitriou](/t5/user/viewprofilepage/user-id/5546895)

Welcome to the Atlassian community.

First, please confirm the type of your project. Go to the Projects menu and select View All Projects. Find your project in the list. What does it say in the Type column? Does it say "Team-managed"? If so, be advised that you can't add screens to workflow transitions in Team Managed projects.

If it says Company Managed, then please start a brand new Question to get assistance, and provide an image of your workflow from the workflow editor. When you add to an existing Question the only people who see your addition are the original author and the people who responded to the question. If you start a brand new Question it will get better visibility in the community.


author: Alexandra Papadimitriou
body: Thank you very much. Unfortunately my project is team managed !


Tags: cloud

jira-work-management-cloud
Display week numbers in JWM calendar view
Asked by Tobias Pohlmann:

I need to display the week numbers in the calendar view in a Jira Work Management project but could not find the settings.

Is there any way to achive this without the use of external plugins? And if not, which plugin would be necessary?

Thanks in advance!

Tobias

![alt="This is the calendar view in Jira Work Management."](https://images.ctfassets.net/zsv3d0ugroxu/ZspJ8s7jn5vBrVRLM8xjt/ad3e577eb098674e4b66268d32787c24/JWM_Calendar.png)


Answers:
author: John Funk
body: Hi Tobias - Welcome to the Atlassian Community!

What do you mean by Week Numbers?

comments: author: Philip O_Brien
body: I'm also interested in this so I can answer  
Week commencing 2 January 2023 was week 1, this week commencing 19 June is week 25.

Lots of industries reference a week number rather than a date


author: John Funk
body: Thanks for the clarification. I am not aware of any Calendar app for Jira that includes that. You should open a feature request with Atlassian for them to add it to the Jira Work Management Calendar tool.

<https://support.atlassian.com/contact/#/>


author: Tobias Pohlmann
body: Hi John,

thanks for answering my question. I tried to create an issue but cannot select the JWM project in the create issue mask. There are several issues and I can find the project in the overview. Am I missing anything or is the feature currently disabled for JWM?

![2023-06-26 09_57_50-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/264970i049F6BFD55186DB4/image-size/large?v=v2&px=999 "2023-06-26 09_57_50-Window.png")![2023-06-26 09_58_17-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/264971i0A976A9F66446450/image-size/large?v=v2&px=999 "2023-06-26 09_58_17-Window.png")


author: John Funk
body: Try typing the name of the project, not the key. If that doesn't work. Click on the link for Instructions on the home page.


author: Tobias Pohlmann
body: That does not work as well. I found this statement on the instructions / homepage:

*If it doesn't come up as a known issue, you can give feedback in our products or ask the [Atlassian Community](https://community.atlassian.com/). If you're a product administrator on a paid plan, you can [contact support](https://support.atlassian.com/contact/#) if you still need help.*

I am the administrator of a paid plan. Should I create the request via the "give feedback" link in JWM anyway?

![2023-06-26 10_32_31-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/264985i7D53E075E8B82CF2/image-size/large?v=v2&px=999 "2023-06-26 10_32_31-Window.png")


author: John Funk
body: No, go ahead and contact them here:

<https://support.atlassian.com/contact/#/>


Tags: cloud
How to make a List view that is the same for all users in a Company Managed Project?
Asked by Morgan Watts:

I am setting up a project for a stakeholder. I configured the list view to have specific columns saved in a specific order to meet the stakeholder's request. When sharing the project and list view that I created, their view was the default list layout (showing status, category, due date, etc.), not the view that I created for the project.

Is there a way to create list view that can be set as the default for the project?

This project will be used by multiple users so having to walk-through how to set the list view to the requested version will be a hassle for each user. I tried the "share" button but the link sent from the share button was still the default list view.

Thanks in advance for any guidance or help. :)


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Morgan Watts](/t5/user/viewprofilepage/user-id/5214073)

to the best of my knowledge, views in JWM are currently "per user". Perhaps someone else can shed light on any potential plans to change that.

Best, Hannes

comments: author: Hannes Obweger - JXL for Jira
body: ... and just to offer an immediate way forward: If you're open to solutions from the Atlassian Marketplace, you may want to take a look at the app that my team and I are working on,[JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2397405).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. In a sense, it has some things in common with the list view, however it comes with a range of advanced features, and also works in (and across!) projects of any type, not just JWM projects.

Plus, all so-called "sheets" are, by default, shared with all your team members, meaning that they will all see the same columns etc. There's also the concept of "views" that gives full control over what aspects of a sheet you want to share with others.

This is how it looks in action:

![jxl-basics.gif](https://community.atlassian.com/t5/image/serverpage/image-id/265031i56FCAD63A4D4D1E2/image-size/large?v=v2&px=999 "jxl-basics.gif")

Any questions just let me know,

Best,

Hannes


author: Morgan Watts
body: [@Hannes Obweger - JXL for Jira](/t5/user/viewprofilepage/user-id/4289506) Thank you for your input! I'll get my team and explore if we're looking to use a marketplace add-on to work around this issue.

It does look like a neat add-on.

Warm Regards,   
Morgan


author: John Funk
body: [@Matthew Canham](/t5/user/viewprofilepage/user-id/3804910) ??


Tags: cloud

jira-work-management-cloud
How to create an issue and set the newly created issue as duplicating another one
Asked by Serge NEUMAN:

I first tried to find the issue with "lookup issue" ![image.png](/t5/image/serverpage/image-id/264562iAEC7C6727B7F8B44/image-size/large?v=v2&px=999 "image.png")

and then in the creation of the task use the {{lookupIssues}} but it didn't worked and as the function gives a restricted list of values, I decided to have a try with

![image.png](/t5/image/serverpage/image-id/264563i9D3F3647A930346C/image-size/large?v=v2&px=999 "image.png")

rather than

![image.png](/t5/image/serverpage/image-id/264564iC5E8A709976537DE/image-size/large?v=v2&px=999 "image.png")

Still I have the same results.

![image.png](/t5/image/serverpage/image-id/264559i0E6505D9BCB4CFF5/image-size/large?v=v2&px=999 "image.png")

The logs are correct. The rule does create the issue in the other project. It is just the link that does not work when I try to do it like that.   

Any idea ?  
Any ways to achieve what I want to do with the additional fields ?  

<br />


Answers:
author: Thibaut Subra _Elements_
body: Hi [@Serge NEUMAN](/t5/user/viewprofilepage/user-id/5250878)

In addition to John's answer, if you are looking for a way to enhance and simplify your copy and synchronization work, we developed an app called [Copy \& Sync](https://marketplace.atlassian.com/apps/1211111/elements-copy-sync-clone-jira-issues?tab=overview&hosting=cloud&utm_source=community&utm_medium=forum&utm_campaign=question-2397386).

Copy \& Sync can help you do several things like:

* Automatically copy / duplicate issues and all their content (fields, comments, attachments, etc.) within the same project or from one project to another,
* Synchronizing datas between issues to keep consistency,
* Enhance your Jira Automation processes through API,
* And more that you can see in [our documentation](https://doc.elements-apps.com/copy-and-sync-jira-cloud/how-to?utm_source=community&utm_medium=forum&utm_campaign=question-2397386).

In your case, you can include a Copy \& Sync's recipe in your Automation so you can easily managed what is copied and/or synchronized, make a link between issues, and so on.

I'll be glad to help if you're interested.

(Our app is free under 10 users and we have a 30-Day trial policy, don't hesitate to give it a try!)

Regards

Thibaut


author: John Funk
body: Hi Serge - Welcome to the Atlassian Community!

Try creating the issue as your are doing (but no link stuff).

Then add a Branch for Most Recently Created Issue

Then add a new action for Link Issue and choose the Duplicates link type. Use Trigger issue for the issue.

Be sure to save and Publish.


Tags: cloud

jira-work-management-cloud