youngmon/atlassian-qna huggingface dataset:
How do I get help?
Asked by Noah Tarnow:

I posted a problem here and got an email with this unintelligible message:

"Butler could not run your rule every day, sort the list "Past Events" by due date descending"

And there's a broken link. How do I get help for a problem with Trello? I just want to sort cards by due date, most recent first, the way I had it for years before it suddenly changed. Can I please get some assistance?


Answers:
author: Dreamsuite Mike
body: Hi Noah,

I already replied with something intelligible on your original post...

<https://community.atlassian.com/t5/Trello-questions/Sort-by-due-date-descending/qaq-p/2612985>

*** ** * ** ***

You can make a board button to do this...

![Screenshot 2024-02-19 10.22.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/307134i26D755E2B4EBC542/image-size/large?v=v2&px=999 "Screenshot 2024-02-19 10.22.04.png")
Contrata??o produtos Trello
Asked by Rosana Neves:

Prezados, boa tarde.

Temos interesse em adquirir a plataforma TRELLO para uso de 05 pessoas e gostaria, e precisamos saber os valores? treinamento? parametriza??o do sistema de acordo com a necessidade do neg?cio.


Answers:
author: milynnus
body: [@Rosana Neves](/t5/user/viewprofilepage/user-id/5433216)

If you need a consultant try

<https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>
Combining link with photo
Asked by Terry Valentine:

Is there a way to combine photos with attached links on a card? See below...There are two separate entries for the same recipe link, one with a photo, one without. Why can't the photo simply occupy the blank attachment window of the lower entry (i.e., the gray box with the little paper clip)? This would make so much more sense but it's not an option as far as I can tell. Thanks.

![Lamb card.png](/t5/image/serverpage/image-id/307302i8DE8B3B7C0B1306C/image-size/large?v=v2&px=999 "Lamb card.png")


Answers:
author: Dreamsuite Mike
body: Hi [@Terry Valentine](/t5/user/viewprofilepage/user-id/5071460)

I understand what you are trying to do and unfortunately this is not possible. One workaround which makes it far more visually appealing...have you considered adding the photo's and links into the description

![Screenshot 2024-02-20 10.58.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/307345iDE4DFDDDF43CD4F3/image-size/large?v=v2&px=999 "Screenshot 2024-02-20 10.58.15.png")

With this method, it will also add the image as an attachment in case you want to use it as a card cover...

Note, using smart links, you may find you don't even need the separate image:

![Screenshot 2024-02-20 11.04.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/307347iBF6DB662E938F408/image-size/large?v=v2&px=999 "Screenshot 2024-02-20 11.04.00.png")

comments: author: Terry Valentine
body: Hi Mike...The idea is to have multiple recipes using the same basic ingredient (lamb in this case) on one card, which is why I enter them under Activity instead. I'm not familiar with smart links but this may accomplish my purpose.


author: Dreamsuite Mike
body: You can use the same advanced editing capability in the comments too so I think you can achieve what you're looking for with this....


author: Humashankar VJ
body: Hi - I hope that you are Doing good !!  
In this scenario, Trello card is treated as a separate entity, and you cannot directly overlay or merge attachments together

Time being manually make out by consolidate multiple attachments into a single entity on the Trello card

<br />

Hope this helps

Thank you very much and have a fantastic day!  
Warm regards

comments: author: Terry Valentine
body: Are you saying I can consolidate the two attachments manually? This is what I would like to do, but I don't know how.
Fixar Editor de Texto
Asked by Mercautil Mercado de Utilidades:

Alguem poderia me dizer como fixar a Barra do Editor de Texto do Trello, pois quando eu rolo o mauser para baixo o editor n?o acompanha, acompanha de vez enquando e toda vez tenho que rolar o mauser para cima para editar com Negrito por exemplo, podem me ajudar?


Answers:
author: Sal
body: Oi [@Mercautil Mercado de Utilidades](/t5/user/viewprofilepage/user-id/5432935)! Nesse caso, tu pode utilizar os atalhos do teclado para ativar essas op??es que est?o na barra de ferramentas do editor. Por exemplo, se tu quiser deixar alguma parte do texto em it?lico, tu vai utilizar CTRL+I (ou Command+I no macOS). Caso tu queira deixar em negrito, tu precisar? utilizar o CTRL+B (ou Command+B no macOS).

Existem outros atalhos no teclado que tu pode utilizar, e eu te recomendo a clicar no ponto de interroga??o dentro da barra de ferramentas do editor de texto, e tu vai conseguir ver todos os atalhos existentes, removendo a necessidade de tu ter que subir a p?gina para alterar o tipo de formato de texto que tu quer.

N?s temos mais detalhes sobre o editor aqui: <https://support.atlassian.com/trello/docs/how-to-format-your-text-in-trello/>

Espero ter ajudado!
Como posso recuperar um quadro exclu?do? Exclui um membro mas perdi o material muito importante jun
Asked by Vanessa Manique:

Recuperar quadr?es membro exclu?do , como fazer?


Answers:
author: Sal
body: Oi [@Vanessa Manique](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5432868)! Caso voc? tenha permanentemente exclu?do o quadro da sua ?rea de trabalho, n?o h? mais como recuper?-lo, j? que exclus?es s?o finais e permanentes.

Entretanto, caso o quadro tenha sido somente fechado, voc? pode reabri-lo seguindo estes passos: <https://support.atlassian.com/trello/docs/reopening-a-closed-board/>.

Espero ter conseguido te ajudar, Vanessa!
How to get to invoice after I deleted an email linked to that account
Asked by Karol Guzy:

Hey!  

I am missing one invoice from Trello. It was made by one of my coworkers which is no longer working with us. My company has deleted the email connected with the Trello account some time ago, but now we found out we are missing one of the invoices. Is there any way to get the invoice we need? I have tried to contact Trello support but the are not responding.


Answers:
author: Sal
body: Hi [@Karol Guzy](/t5/user/viewprofilepage/user-id/5432806)! Please reach out to us at <https://trello.com/contact#>, and raise a ticket with us regarding your billing question, and we'll be happy to help! Thanks!


Tags: invoice
Check variable condition in trello report
Asked by edvinasgure:

Is it possible to check if variable exists with butler?

Example:

1. using pattern:

"{cardduecomplete} ? Completed at {cardlastactivitydate) : not completed"

2. create a report in variable "weekreport" ... and message:

"{if $weekreport} {$weekreport} {else} Empty list - nothing in the report"


Answers:
author: milynnus
body: [@edvinasgure](/t5/user/viewprofilepage/user-id/4480784)

There is no support for your requirement. You option is to use http request to return a {httpresponse}. To return a string to use in a comment is definitely doable but for a report variable will need to be tested.


Tags: butler

variable
Is it possible to Make a Copy of an existing Board, including all the Members?
Asked by Tanveer Malik:

Hi there,  
I am Setting up a \`Test\` Board which I intend to use as a Template for all Other Boards in the Same Workspace. Now the issue I am facing is the Members are not being \`Copied\` to that new Board?

Is there a way to Make a copy of an existing Board, including all the \`Members\` listed on that board?

Thanks in Advance


Answers:
author: Dreamsuite Mike
body: Hi [@Tanveer Malik](/t5/user/viewprofilepage/user-id/5429845)

You can do this using make.com or Zapier but there isn't an easy way by copying boards in Trello.

An alternative option is to create the boards you want, add the members to them but nothing else...Then set up an automation to copy all lists from your template to these boards...


Tags: board

user
Do we need a static IP address in order for Trello to work?
Asked by Amit Keren:

Hello,  
we have a static IP address in our office , now we want to move to another ISP. I wanted to know if this would affect the proper functioning of work with Trello?  
In other words, do we need a static IP address in order for Trello to work?


Answers:
author: Dreamsuite Mike
body: Hi [@Amit Keren](/t5/user/viewprofilepage/user-id/5432655)

Changing ISP will have no bearing on Trello access

As long as you have connection to the web, you should be able to access Trello

comments: author: Amit Keren
body: Great, thank you very much for the help and quick reply
Sort by due date descending
Asked by Noah Tarnow:

For years, I had a column sorted by due date descending (i.e., most recent at the top). Suddenly it's sorted by due date ascending (oldest at top). How do I change it back? I sort by due date and it stays as is. There doesn't seem to be any way to get it back to the way it was.


Answers:
author: Maria
body: Hi [@Noah Tarnow](/t5/user/viewprofilepage/user-id/5432522)   

It's Mary from [Planyway for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)

You can only achieve it with Trello Automations (Butler). You can use Butler to create a rule that moves cards based on their due dates, effectively reordering them.


author: Dreamsuite Mike
body: You can make a board button to do this...

![Screenshot 2024-02-19 10.22.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/307134i26D755E2B4EBC542/image-size/large?v=v2&px=999 "Screenshot 2024-02-19 10.22.04.png")

comments: author: Noah Tarnow
body: Thanks, but I tried this and it gives me an error and says there are too many cards in the list. This persists even after I moved several dozen cards to a new list.


author: Noah Tarnow
body: Got an email that said "**Butler** could not run your rule sort the cards in list "Past Events" by due date descending" No explanation beyond that.


author: Dreamsuite Mike
body: Hi again [@Noah Tarnow](/t5/user/viewprofilepage/user-id/5432522)

Instead of an automation button. Try a rule that is:

```
When a card is added to list "[your list name]", sort the list "{listname}? by due date descending
```

Where you replace \[your list name\] with the actual list name.

To make it apply to any list do this:

```
When a card is added to list "{listname}", sort the list "{listname}? by due date descending
```
How do I cancel my account?
Asked by Abby Vellucci:

I would like to cancel my monthly account. How do I go about doing that?


Answers:
author: Dreamsuite Mike
body: Hi [@Abby Vellucci](/t5/user/viewprofilepage/user-id/5432465)

There is a 30 day grace period but you have to contact Trello to cancel.

<https://trello.com/contact#/>

Select the **billing** option when you complete the form.
move multiple cards between boards
Asked by Martyn Bird:

Is there any way to move multiple cards between boards without using the bulk actions power up ?


Answers:
author: Dreamsuite Mike
body: Hi [@Martyn Bird](/t5/user/viewprofilepage/user-id/3912790)

You can do this via automation. Here is a board button example that moves cards with a specific label to another board:

![Screenshot 2024-02-19 10.29.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/307137i4D44D0EB42B7CA33/image-size/large?v=v2&px=999 "Screenshot 2024-02-19 10.29.49.png")


Tags: board

card

move
Are you able to automatically assign a set of letters and numbers to a card at a certain time?
Asked by jdeneri1008:

I am trying to assign Trello cards on a certain list daily and don't know exactly what to do with automation. I need the cards to be named, "SA ###" with each tag being a certain number that would increase with each card the automation assigns. For example, the first card on the list would be SA 1, then the next card would be SA 2, and so on. I would want to have it assigned itself 24 hours in advance of the time in the description of the first card. This would be done for every list with a day on it, (Ex, Monday, Tuesday, Wednesday...) It seems quite complicated, but hopefully, it makes sense. Thanks!


Answers:
author: milynnus
body: [@jdeneri1008](/t5/user/viewprofilepage/user-id/5432373)

Having a serial number means that you got to have some application to maintain the last assign and to respond to request for new numbers and register that the number is used....etc etc.

Trello automation for scheduled task eg end of day run does not allow you to change contents of cards or iterate through individual cards to modify them. You can create new cards but you will need to have that serial number routine to called before each are is created.

A Trello card has a unique short id that is available as a variable {cardid} and a number {cardnumber}. I would try to use them where it is possible. You can read more about variables :

<https://support.atlassian.com/trello/docs/butler-variables/>

If this is still a requirement, I suggest that you get in touch with a consultant to help you figure out how you can do it.

<https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>


Tags: automation
member billable
Asked by E Mgeneric:

I want to use several worspaces in my organization, in order to separate between different projects (marketing, training and financial). We will be 5 users which want to have acces to these 3 workspaces (not just one). How it is billed? 5users x 3 worskpaces? or just 5 users?


Answers:
author: Sal
body: Hi [@E Mgeneric](/t5/user/viewprofilepage/user-id/5432355)! Your subscription billing will be based on the number of Workspace members you have in your Workspace. For example, let's say you have 3 Premium Workspaces with the annual plan, and each Workspace has 5 users. This will result in the following:

* **Premium Workspace** : $10 *per user* (5 users x 10 = $50 *monthly)*. Multiply it by 12 months, resulting in $600 per year for your Premium subscription.

Just bear in mind that this final subscription price is subject to change depending on the number of billable members you have on your Workspace.

Last, I'd like to explain to you in which circumstances members are considered billable in a paid Workspace. There are two ways someone can be billable in a paid Workspace:

* They're a Workspace member -- either a normal member or a Workspace admin
* They're a [multi-board guest](https://support.atlassian.com/trello/docs/multi-board-guests/) in the Workspace

We have more details about how billing works on Trello here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>. I hope this information helps!
Necesitar?a saber como salirme de especios de trabajos en los que soy invitado?
Asked by Gabriela Flores:

Quiero salirme de espacios de trabajos donde soy invitada pero no me puedo salir, como ser?a para realizar esa funci?n?


Answers:
author: Erick Doerre
body: Hola Gabriela, un gusto saludarte!

Puedes salir de un espacio de trabajo siguiendo estos pasos: <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

En suma, ve a <https://trello.com/w/WorkspaceShortName/members> y haz clic en el bot?n "salir" que aparece junto a tu nombre.
How to connect Apple Calendar to Trello?
Asked by Kimmo Korpilahti:

I can sync Trello to Apple Calendar, and see Trello events there, but how to do it in another direction? None of my events created in Apple Calendar are visible in Trello.


Answers:
author: Malachi Allred
body: Hi there, I am with zzBots. If your still looking for a solution zzBots can help. With our Trello to Apple iCloud Calendar 2-Way sync your data will stay in sync and up to date in realtime.  

Here is a link: <https://www.zzbots.com/store/trello-apple-icloud-calendar-2-way-sync>


author: Maria
body: Hi [@Kimmo Korpilahti](/t5/user/viewprofilepage/user-id/5426146)   

It's Mary from [Planyway calendar for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions).

You can use Planyway power-up to do it. This feature is completely free and works both ways.

[Here's the instruction.](https://planyway.com/help/integrations/ical-integration#connect-any-external-calendar-to-planyway-by-url?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)  
![Planyway iCal Integration Import Calendar](https://files.planyway.com/assets/3.0.556/ical-integration-import.png)
My old email adress as admin has been deleted , i only have the username
Asked by Christa:

Hi,

How can I find what email is associated with a username.

I have some boards I created with a previous work email and I know the username but I can't seem to remember the email address I used.  

and also the admin email i've used previously has been deleted. How to recover my account?


Answers:
author: Theodoro Reato
body: Hi Christa,

Welcome to the community forum.

Could you submit a ticket through [www.trello.com/contact](http://www.trello.com/contact) and send the username to us? We can't disclose the email address for security reasons, but we'll be happy to assist you.
Pagamento
Asked by Fabiana:

Tenho o plano standard com 02 usu?rios.

Sem querer acabei adicionando 01 novo membro no dia 16/02 (dois dias atr?s), quando ele deveria ser apenas convidado (sem custo).

Agora o sistema est? cobrando USD60 por este novo membro. J? fiz a remo??o, por?m ele o sistema continua solicitando o pagamento desta diferen?a. Como fa?o? Consigo cancelar?


Answers:
author: Theodoro Reato
body: Oi Fabiana,

Bem vinda a comunidade!

Vamos precisar de um ticket para isso, vou abrir pra voc? e entrarei em contato por e-mail!
Reopening borads
Asked by ???? ?????:

help!

I accedently cloesd all my boards and I cant reopen them!!

i tried to remove someone from my workspace, and the result was all my boards are now closed

tried to reopen them but i cant

what can i do ??


Answers:
author: Nikola Perisic
body: Welcome to the community [@???? ?????](/t5/user/viewprofilepage/user-id/5432273) !

Please refer to this page: <https://support.atlassian.com/trello/docs/reopening-a-closed-board/>

Let me know if it has helped you out.
Getting a Butler failed alert.
Asked by Martyn Bird:

I am getting a butler failed alert, since I created a new board. When I click on the alert to see my butler logs it wont let me access the page. I am the admin on the board and only person on the Board. I don't see why it won't let me view it ?

Below are screenshots of my automations.

![Screenshot 2024-02-18 075151.png](https://community.atlassian.com/t5/image/serverpage/image-id/307078iE1DED8BEDC7C955F/image-size/large?v=v2&px=999 "Screenshot 2024-02-18 075151.png")![Screenshot 2024-02-18 075255.png](https://community.atlassian.com/t5/image/serverpage/image-id/307081iA6636BAC718E0795/image-size/large?v=v2&px=999 "Screenshot 2024-02-18 075255.png")![Screenshot 2024-02-18 075316.png](https://community.atlassian.com/t5/image/serverpage/image-id/307080iF44695D133603E3C/image-size/large?v=v2&px=999 "Screenshot 2024-02-18 075316.png")![Screenshot 2024-02-18 075340.png](https://community.atlassian.com/t5/image/serverpage/image-id/307077i2D5B446F389BE0B1/image-size/large?v=v2&px=999 "Screenshot 2024-02-18 075340.png")![Screenshot 2024-02-18 075357.png](https://community.atlassian.com/t5/image/serverpage/image-id/307082i449D28BE2EE6BEEF/image-size/large?v=v2&px=999 "Screenshot 2024-02-18 075357.png")


Answers:
author: Dreamsuite Mike
body: Hi [@Martyn Bird](/t5/user/viewprofilepage/user-id/3912790)

This is a bug and Atlassian are aware of it...

I reported this on 23rd January

Atlassian confirmed this as a bug on 30th January.
> Our development team identified this issue as a bug. They can prioritize working on its fix, depending on the severity of the issue and the number of customers affected, among other criteria.
>
> While I don't have an ETA on when a fix for the issue will be pushed, we will deploy it as soon as one is available

A further update was provided on 15th February.
> I'm sending this message to let you know that our developers are still working on the internal bug ticket. They're currently prioritizing many other projects, but this issue will definitely be one of them.
>
> Sadly, there's still no ETA our team would commit to in resolving this problem.


Tags: access

alert

butler

denied
I want to archive only tasks that contain specific keywords.
Asked by ?????:

Hello!

I want to archive only tasks that contain specific keywords.  
I can use filters to search, but I want to archive them all at once.  
Please tell me how to do this.

Could anyone help please?


Answers:
author: Rasmus Wulff Jensen
body: This Free Tool can do it: <https://trellotools.azurewebsites.net/BatchUpdate>

![TextFilter2.png](https://community.atlassian.com/t5/image/serverpage/image-id/325273i888380296CF26560/image-size/large?v=v2&px=999 "TextFilter2.png")


author: Dreamsuite Mike
body: Hi [@?????](/t5/user/viewprofilepage/user-id/5432203)

If this is a 1-off event, you can do this via an automation button...

Create a button called Archive and apply this automation:

```
Collect each card with a name containing "regex:/keyword1|keyword2|keywordn.../" into a link in checklist "Archive", for each card linked in checklist "Archive", archive the card
```

Swap out where it says keyword1,2,n etc... with your actual keywords...

Then create a card somewhere on the board, call it Archive. Click the Archive card button and wait for it to do its magic...


author: milynnus
body: [@?????](/t5/user/viewprofilepage/user-id/5432203)

If you can filter, then you should be able to gather the cards (See Cascade). However, if you try to schedule this routinely then you can't since gather cards cannot be included in a scheduled command. I found a trick around it using report variable but need to be able to cover the report variable to a checklist and then iterate through it. Good news is with http request and some coding you can achieve this.
Card Opens in New Window from Table View in Desktop App
Asked by Michael Wilkinson:

When in *table* view within the *browser* app, clicking on a Card opens it in the *same* window. You can open in a new window by right-clicking on a Card and selecting that option.

However, in the *desktop* app, clicking on a Card within *table* view opens in a *new* window. Is there a setting, etc. to have the Card open in the *same* window? Thanks!


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Michael Wilkinson](/t5/user/viewprofilepage/user-id/4055577)

I believe that in the desktop app you are limited to this behavior you described. If you really want to avoid opening another window you can work around this by right clicking on a card name when in Table view, click Copy link, and then click Edit -\> Paste URL \& go in the browser menu. However, this is a bit cumbersome as it requires several clicks.
existe algum tutorial do Slack para uso no Trello
Asked by Paulo Tupinamb?:

gostaria de saber onde encontro um tutorial para o SLACK


Answers:
author: Alex W
body: Hi [@Paulo Tupinamb?](/t5/user/viewprofilepage/user-id/4994828) - yep, we have a tutorial on how to use the Trello app for Slack at <https://support.atlassian.com/trello/docs/the-trello-app-for-slack/>
Adding a confetti animation sticker to the top of a list
Asked by Judy A McNutt:

How do I add a confetti animation sticker to the top of a list? I can open the stickers window, but when I try to drag a sticker to the top of my DONE list, the sticker doesn't STICK.


Answers:
author: Rasmus Wulff Jensen
body: It is not a sticker you put there... It is an emojii: ? or ?

(in Microsoft Windows you enter them by pressing WinKey + .
Query about Bamboo default database
Asked by Anil Kumar:

How to read Bamboo metadata of jobs.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Is this cover it?

<https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/bamboo.py>

Or here you can find the link to doc

<https://github.com/atlassian-api/atlassian-python-api/blob/master/CONTRIBUTING.rst>