youngmon/atlassian-qna huggingface dataset:
Unable to activate two steps verification
Asked by Patricio Rossi:

When I tried to access the new repository I got assigned I get a message that say :

You've been temporarily blocked from this page {#toc-hId--467853577}
--------------------------------------------------------------------

[Enable two-step verification](https://bitbucket.org/account/settings/two-step-verification/) to get access to this private repository and all others that xxxx_devs owns.  

So, I follow the link and the instructions and after everything is done, I clicked enable two steps verification , I got this message:

Two-step verification {#toc-hId-2019659256}
-------------------------------------------

You're almost ready to go!  
Check your email to finish enabling two-step verification.  

But I never got an email. I already checked the email address and junk filters.  

PS: emails are working, I got the invitation email and when I created the account I got the welcome email, but never the two steps verification email.


Answers:
author: Syahrul
body: G'day [@Patricio Rossi](/t5/user/viewprofilepage/user-id/5207415)

Based on my observations, it seems that we received a bounce-back message from your mail provider indicating that our email was blocked. This can occur when your email has a rule that blocks certain content, such as links.

However, I suggest you try enabling your two-step verification (2SV) again and see if we still encounter issues with your mail provider bouncing back our emails.

Cheers,  
Syahrul

comments: author: Patricio Rossi
body: Hello Syahrul. after your suggestion I found that the email system have a crazy rule that was blocking that specific emails, but only that emails. weird,  
After I remove that rule the emails now are arriving.  
Thank you so much for lettering me know that the email are "bouncing" back, that was the key to find the issue.


Tags: 2-factor-authentication

bitbucket-cloud

cloud
From nothing, started getting this error make not found
Asked by Gleison Silva:

Hello!

Since yesterday a pipeline that I've running over three years started given an error like this:  

make: command not found

In one of the commands in this pipeline I do make a call to old good make to run a few things and it don't work anymore without I've change anything in the pipeline configuration or even the image.

Can someone point me some path do resolve it?

Tks


Answers:
author: Theodora Boudale
body: Hi [@Gleison Silva](/t5/user/viewprofilepage/user-id/1749096) ,

Erez gave a good suggestion. I just wanted to add, please make sure that you haven't defined a workspace, repository, or deployment variable named PATH; this is also a common issue for such an error. This happens because the shell uses PATH to find commands, so if you replace its usual list of locations then certain commands won't work anymore.

Kind regards,  
Theodora


author: Erez Maadani
body: Hi [@Gleison Silva](/t5/user/viewprofilepage/user-id/1749096)

My hunch is that your base image needs to be upgraded.

Most base image contains OS distros which in turn are based on applications like package managers, which sometimes restrict the downloads for old OS versions. For example, see this question: <https://community.atlassian.com/t5/Bitbucket-questions/Recently-Pipeline-apt-get-update-Fails/qaq-p/2340127#M93155> for an apt command which stopped working on debbian 9.

As a start, I would suggest to check the dockerfile of your base image and see if there are newer tags for this image.


Tags: bitbucket-cloud

cloud
Repository set up
Asked by Basavaraj Baligar:

Hi, I have downloaded sourcetree for mac and not able to setup the repository. It is asking for the registration with the options

1. Bitbucket Cloud

2. Bitbucket server

I have created account and repository in bitbucket, but still could not succeed.

Could you please help us to get it setup with the repository.

Thanks \& Regards,

Basappa


Answers:
author: bgannin
body: Hi Basappa,

Please try signing out of Bitbucket in your browser and then proceeding with the Sourcetree registration flow. If you still encounter an issue let me know what happens and I'll advise further.

Cheers,

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: Basavaraj Baligar
body: Thanks Brain for the reply, I have tried signing out but still couldn't succeed. I was using BitBucketServer as the option to login,

I entered BaseURL: <https://bitbucket.org/>

Username: BASAVARAJ BALIGAR and also tried with baligar.basavaraj@gmail.com (email id)

Password: Password for the account

Tried for github also but still couldn't succeed, it will be really helpful to get the right solution. I am trying from last 4 days but no luck.

Any document link to setup this would be really appreciating.

yours,

Basappa
Cannot Clone Repository
Asked by Troy Chuinard:

I am trying to clone a repository. It is within my bitbucket account, yet when I try and use SourceTree to clone it, it is the only repository that is unavailable. I am unsure why. I was invited by another team member.


Answers:
author: Ana Retamal
body: Hi Troy,

How are you trying to clone it? Have you tried cloning from the URL? Can you confirm you have the right permissions to do it?

Let us know!

Ana
SourceTree Gets Hung on Mac - Running macOS Mojave 10.14.2
Asked by Matt Crinklaw:

When I open sourcetree it is unresponsive, and I get the spinning wheel.

I get the Updating URLs also has a spinning wheel.

I have deleted it, and tried reinstalling and the same thing.

any fixes?


Answers:
author: M Crink
body: My problem ended up being g Dropbox with active sync. My local copy was stored in a Dropbox folder with active sync. Active sync moved the files to the Dropbox sever and left references on machine. SourceTree then had a hard time dealing with the files.

Moved the local folder out of Dropbox, setup again and everything is working.


author: Vasudevan Sankaran
body: I am facing the same problem, very annoying.


author: bgannin
body: Hi Matt,

This is the first report we've had like that. Please [submit a ticket](https://jira.atlassian.com/browse/SRCTREE/) with details (see our [debugging Sourcetree](https://community.atlassian.com/t5/Sourcetree-articles/Tip-from-the-team-debugging-Sourcetree/ba-p/794778) article) as well as a sample from Activity Monitor for review and prioritization.

Thanks,

Brian Ganninger  
Senior Mac Developer, Sourcetree
Source tree git-flow error
Asked by Piotr Chojnowski:

Hi, It looks like a bug from the past is haunting us again:  
<https://community.atlassian.com/t5/Sourcetree-questions/Fatal-could-not-read-Password-for-https-username-bitbucket-org/qaq-p/768105>

<https://community.atlassian.com/t5/Sourcetree-questions/Device-not-configured-error/qaq-p/767223>

When I am trying to finish a feature, for example, I get this error:  

```
fatal: could not read Password for 'https://<USERNAME>@github.com': Device not configured

Fatal: Could not fetch feature/XYZ-123 from origin.
```

I have the latest version of Source Tree for Mac (3.0.5, build #205).

Can you help with that?


Answers:
author: bgannin
body: Hi Piotr,

We will be reviewing Git-Flow support in an upcoming release due to some incompatibilities that cropped up when switching to the AVH fork. In the meantime you could try using the [Sourcetree 2.7.3 release](https://www.sourcetreeapp.com/download-archives), which is the latest one prior to that upgrade, to perform the specific actions which are failing for you.

Brian Ganninger  
Principal Developer, Sourcetree


Tags: git-flow

mac
source tree not to anuthenticated with my existing atlassian account
Asked by Vimlesh.Singh:

Hello,

I am trying to configuring the source tree with my atlassian account but it stuck on "waiting for login finish." message .Plesae find the details below-

Machine- Windows 10

Browser - IE

Log-

at Sourcetree.Installer.Squirrel.Utils.UpdateHelper.\<HasAvailableUpdates\>d__17.MoveNext()  
ERROR \[2019-01-10 18:59:12,443\] \[10\] \[Sourcetree.Installer.Squirrel.Utils.UpdateHelper\] \[Log\] - Unable to check for Updates.  
System.Exception: Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659  
at Squirrel.ReleaseEntry.ParseReleaseEntry(String entry)  
at System.Linq.Enumerable.WhereSelectArrayIterator\`2.MoveNext()  
at System.Linq.Enumerable.WhereEnumerableIterator\`1.MoveNext()  
at System.Linq.Buffer\`1..ctor(IEnumerable\`1 source)  
at System.Linq.Enumerable.ToArray\[TSource\](IEnumerable\`1 source)  
at Squirrel.ReleaseEntry.ParseReleaseFileAndApplyStaging(String fileContents, Nullable\`1 userToken)

I am looking forward to hear the solution back and thanks in advance.


Answers:
author: bgannin
body: Hi Vimlesh,

Please file a ticket in our [public Windows bug tracker](https://jira.atlassian.com/browse/SRCTREEWIN/) for the team to review and prioritize. Our apologies for the hiccup.

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: lharringtonpods
body: I created ticket SRCTREEWIN-11181


Tags: bitbucket

bitbucket-server

server

windows
How to disable EMauSubmissionService in MSI installation of Sourcetree (Windows)
Asked by Paul Henrik Kristensen:

Hi,

We are trying to install Sourcetree at an enterprise client - they do not want to allow Sourcetree to log installation details (OnboardingManager/EMauSubmissionService) aka Registration Analytics at first launch.

The docs don't really give out too much info on how to disable this functionality - only normal telemetry on usage.

Any voodoo options or settings in Sourcetree.exe.config or similar places?

Best,

Paul


Answers:
author: minnsey
body: Hi  

I'm afraid while general usage Analytics can be disabled, you can't disable the E-MAU submissions.   

It forms part of the EULA <https://www.atlassian.com/legal/privacy-policy#what-information-we-collect-about-you>

comments: author: Paul Henrik Kristensen
body: Hi again,

Not the answer I would've hoped for obviously - but fair enough from an Atlassian perspctive.

Thanks for getting back on this.


Tags: bitbucket-server

server

sourcetree-enterprise

windows
Search local branches with pattern
Asked by Robert Ignasiak:

It is possible to filter branches using pattern in macOS app?

Something similar to the console command

`git branch --list <pattern>`  


Answers:
author: bgannin
body: Hi Robert,

Branch filtering for the sidebar is a feature we don't currently have. I don't know the ticket offhand but I suspect there's one you can vote on and track in [our public issue tracker](https://jira.atlassian.com/browse/SRCTREE/).

Brian Ganninger  
Senior Mac Developer, Sourcetree
Unable to View Remote Repositories on GitHub
Asked by Coffmans:

With the report of unlimited private repos on GitHub, I decided to give it a shot. I created a couple of private repos. Then I connected my GitHub account into SourceTree. And I am not able to view any of the existing repos in GitHub. I am running the SourceTree Beta, if that makes any difference.

* I validated I have the latest and greated Git Cred for Manager with no success.
* I starred all of the repos with no success.
* I switched from Embedded Git to System Git with no success.
* I switched back to Embedded Git from System Git with no success.
* I deleted and re-added my GitHub account.
* I was able to create a remote repository in GitHub via SourceTree (Windows).

I have searched through the community forum, as well as the KB and online. I found some articles but nothing that helped to allow me to see the repos.

I haven't uninstalled and reinstalled SourceTree but that seems a bit extreme. SourceTree is able to connect to GitHub.

Any suggestions?


Answers:
author: Ana Retamal
body: Hi Shawn,

When you open Sourcetree and click on remote, do you see anything? As an example I'm attaching a screenshot of my Sourcetree where you can see Bitbucket pinned on top:

![Screen Shot 2019-01-10 at 16.15.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/42151i0AF7C458BEF945C5/image-dimensions/574x161?v=v2 "Screen Shot 2019-01-10 at 16.15.28.png")

Can you also share a screenshot of yours?

If you try to clone a repo from your Github account by clicking on New \> Clone from URL do you get any error?

Let us know!  
Ana

comments: author: scoffman
body: When I click on Remote, I see my GitHub account. Upon selecting my GitHub account, nothing is displayed under Repositories.

I am able to clone a repo by manually entering the URL to the repository. No errors are encountered.

I am able to push changes to a repository in GitHub.


Tags: git

windows
Need help cloning a github repo into sourcetree
Asked by Jared Phillips:

Sourcetree will not allow me to clone a repository from github when I copy the URL into the box. It keeps asking me to log into my github account which I do and then it just asks me to log in 5 secs later and then again and again. My login credentials are definitely correct and I don't understand why it wont let me add this repository. Has anybody had similar issues.


Answers:
author: Ana Retamal
body: Hi Jared, and welcome to the Community :)

We need more info to find the root cause of this:

1. Have you connected your Github account as explained at
2. Are you having these issues with any other repositories from Gothb or only this specific one?
3. Are you on Windows or Mac?
4. Have you tried cloning it from the command line? Do you get any error?

Let us know,

Ana
SourceTree Requiring CAPTCHA Login Every Time
Asked by Justin Jacinto:

So every time I try to push or pull, the action fails and I get the following prompt:

*git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch origin*   
*git: 'credential-osxkeychain' is not a git command. See 'git --help'.*   
*fatal: remote error: CAPTCHA required*   
*Your Bitbucket account has been locked. To unlock it and log in again you must*   
*solve a CAPTCHA. This is typically caused by too many attempts to login with an*   
*incorrect password. The account lock prevents your SCM client from accessing*   
*Bitbucket and its mirrors until it is solved, even if you enter your password*   
*correctly.*

*If you are currently logged in to Bitbucket via a browser you may need to*   
*logout and then log back in in order to solve the CAPTCHA.*

*Visit Bitbucket at <https://ssbb.oiigds.com> for more details.*

I have found I am able to fix it by opening bitbucket in the web browser, logging out, logging back in, and completing the CAPTCHA check. Sometimes this check doesnt appear and I'll have to log out and in multiple times for it to work.

If I just had to do this once it wouldn't be a problem, but its required every time I push or pull, even immediately after I've gone through the process. This never happened before, and no it happens every time. I've already tried updating SourceTree, and no fixes I've found online have worked.

Any ideas would be much appreciated.

Thanks,

Justin


Answers:
author: bgannin
body: Hi Justin,

Our apologies for the hassle. A couple suggestions to try:

1. delete and re-add your Bitbucket account from Preferences/Options

2. if you are using SSH, verify the key is loaded by agent (*ssh-add -l*)

3. alternatively, switch from SSH to HTTPS and see if authentication calms down

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: Justin Jacinto
body: Brian,

Looks like deleting and re-adding my Bitbucket account did the trick. I appreciate the quick response!

Thanks,

Justin


author: Justin Jacinto
body: Hey Brian,

It looks like that fix worked temporarily for whatever reason, but I'm now experiencing the same issues again. I am using HTTPS.

Any other ideas I could try?

Thanks,

Justin
Avoid "Nr of unsolved conflicts: 0" in SourceTree (rebase)
Asked by Ola Fjelddahl:

I am doing a rebase and get conflicts.

When choosing context menu-\>Resolve Conflicts-\>Launch External Merge Tool I get a dialogue that contains the text "Nr of unsolved conflicts: 0" and all I have to do is save and quit to continue.

Obviously my external diff tool, Kdiff3, knows how to handle the diff but SourceTree does not.

Is there a way to avoid having to start the external merge tool (quite tedious with right-click, click, click) and have SourceTree resolve the difference by itself?


Answers:
author: Ana Retamal
body: Hi Ola,

Which Sourcetree version are you using? Are you on Windows or Mac?

Cheers,

Ana

comments: author: Ola Fjelddahl
body: Windows, version 3.0.12.
Authentication problems
Asked by esekintela:

Hi

When I try to push I get this error

![sourcetreeerror01.jpg](/t5/image/serverpage/image-id/41735iB4C4FAECE704E9EF/image-size/large?v=v2&px=999 "sourcetreeerror01.jpg")

I don?t know what credentials are using sourcetree to push I assume that one of these?

![credentials.jpg](/t5/image/serverpage/image-id/41738i8FE05624A48B21C5/image-size/large?v=v2&px=999 "credentials.jpg")

I would like to use the credential associated to this account

![credentials2.jpg](/t5/image/serverpage/image-id/41739i769C7B9D544B38CE/image-size/large?v=v2&px=999 "credentials2.jpg")But I don't know how to refresh that sourcetree ask me the credentials again

I have tried to add a new account withe the data of these credentials and does not work

![credentials05.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/41745iF264FE7DB288EF14/image-size/large?v=v2&px=999 "credentials05.jpg")

I have done what is said here: <https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564> but now when I try to push it asks me this

![credentials03.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/41740i6BBD86A9C58CBF62/image-size/large?v=v2&px=999 "credentials03.jpg")

the username is locked and I need to change it. Is it possible? I have changed this in General options

![credentials04.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/41741i505A2844B908EFE4/image-size/large?v=v2&px=999 "credentials04.jpg")

But always appeaes rquintela@fulcrum.es

These are the data in configuration of the repo

\[core\]

repositoryformatversion = 0

filemode = false

bare = false

logallrefupdates = true

symlinks = false

ignorecase = true

\[remote "origin"\]

url = <https://fulcrumprojects.visualstudio.com/DefaultCollection/_git/FysegPlanner>

fetch = +refs/heads/\*:refs/remotes/origin/\*

\[branch "master"\]

remote = origin

merge = refs/heads/master

\[gitflow "branch"\]

master = master

develop = dev

\[gitflow "prefix"\]

feature = feature/

release = release/

hotfix = hotfix/

versiontag =

support = support/

\[branch "dev"\]

remote = origin

merge = refs/heads/dev

\[branch "feature/Logger"\]

remote = origin

merge = refs/heads/feature/Logger

\[user\]

name = kintela

email = rquintela@fyseg.com

Any idea please?

regards


Answers:
author: esekintela
body: I don?' know how to delete this wrong suggestion
How do I get out of this state?
Asked by Michael Mossey:

I'm getting "you have not concluded your merge (Merge head exists)" when I try to pull or push in this state of the repository. I tried other things as well, and always get this message

What should I do?

![Screenshot 2019-01-06 22.35.55.png](/t5/image/serverpage/image-id/41715i3E09103BA899CF0C/image-size/large?v=v2&px=999 "Screenshot 2019-01-06 22.35.55.png")


Answers:
author: Ana Retamal
body: Hi Michael!

This is not an issue with Sourcetree, but with Git. I'd recommend you to use the terminal for this and check the status of your repository (`git status`). If there are any conflicts you'll need to resolve them and after that add them (`git add`). If there aren't any unmerged files then you can do `git commit.`

Maybe these other responses from the Community will be useful too:

* <https://community.atlassian.com/t5/Sourcetree-questions/Merge-issue/qaq-p/240348>
* <https://community.atlassian.com/t5/Sourcetree-questions/Source-Tree-pull-You-have-not-concluded-your-merge-MERGE-HEAD/qaq-p/181852>

Hope that helps!

Ana

comments: author: Michael Mossey
body: That was easy. Just going to the command line and typing 'git commit' was all that was necessary.


author: Ana Retamal
body: Happy to hear that :)

Have a good day!


Tags: git
Does SourceTree support sparse-checkout? / how to check out only certain folders
Asked by Camille:

Hi there

We have a repo which we want a computer to only access certain folders of.

GIT's sparse-checkout seems to allow what we need (although it'd be better if it worked like SVN checkout to a specific folder, so the rest of the path isn't cloned as well).

Can I do this sparse-checkout with SourceTree, or does it have another way of letting me clone certain folders?

Thanks


Answers:
author: Mike Corsaro
body: Hello! We don't currently support this feature, but may support it in a future update. Sorry!

comments: author: chen_xia
body: [@Mike Corsaro](/t5/user/viewprofilepage/user-id/842547)

what is the status/progresses now (June 2022)?

what is the version can support?

tkanks?


Tags: check-out

clone

directory

git
[3.0.12] Unable to restore Sourcetree once minimized on Windows 10
Asked by Rob_ICE:

Since 3.0.6 and still on 3.0.12 our office have been having issues with Sourcetree behaving weirdly when minimized on Windows 10.

<br />

We always start the application then find that if we minimize it, it cannot be restored, this sometimes requires going to task manager to close the program manually and start it again.

<br />

All our office users are on standard or enterprise windows 10 versions, running 3.0.12 (which supposedly had this issue fixed).

People are still replying to the old version of this issue reported on 3.0.6 -- [\>Forum Post Link Here\<](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-v3-0-6-minimize-and-maximize-problem/qaq-p/912942?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic#U974118)


Answers:
author: Rob_ICE
body: Now fixed in 3.0.17, well done guys!

comments: author: Resike
body: No it's not.


author: Q-con
body: still the same on Version 3.0.17


author: Helmut Angerer
body: Me too. Issue still exist for me for 3.0.17 on Win8.1 x64 (I just get some notification sound when trying to maximize again, I think the same sound as I get for clicking outside of a modal dialog window). FYI: I had a really old Sourcetree version running, which failed on updating automatically and just installed 3.0.17 a few days ago.


author: FranS
body: Same issue on version 3.0.17 (windows 10 x64)


author: Helmut Angerer
body: I updated to 3.1.2 and it is now working for me on Win8.1 x64.


author: Rob_ICE
body: Issue is also present on Version 3.0.15.2611


author: Renderking
body: Just want to add here that this issue is also on some Windows 7 machines.
Error message when starting SourceTree client 2.1.11.0 on Windows 10 Enterprise LTSB 64 bit
Asked by Vladimirs Fridmanis:

Message text "Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659"


Answers:
author: Mike Corsaro
body: Hello! This should have been fixed recently, could you try again and let me know? Thanks!
I have v3.0.15 of SourceTree, but a fresh download (as of Jan/4/2019) gets 3.0.12. What's up?
Asked by CJ Bourn:

I have v3.0.15 of SourceTree, but a fresh download (as of Jan/4/2019) gets 3.0.12. What's up? Was v3.0.15 pulled back? Why isn't it being pulled down as the latest version?


Answers:
author: Mike Corsaro
body: Hello! 3.0.15 wasn't pulled back, the website is just slightly out of date. Thanks for letting us know!

comments: author: Scott_Simmons
body: Trying to update inside the 3.0.12 client returns the following error:

*Invalid release entry: 7C20078B2B045E2C881187E39009FD85284F4E83 SourceTree-3.0.15-full.nupkg 23991659*

There's something going on with the latest version and the other threads reporting this issue haven't been acknowledged yet -- this was reported back on December 20th:

<https://community.atlassian.com/t5/Sourcetree-questions/When-I-start-Sourcetree-I-always-get-an-error-see-detail-about/qaq-p/966570>