youngmon/atlassian-qna huggingface dataset:
Add-on upgrade
Asked by Richard:

Hi, I'm looking to upgrade from 6.2 to 6.13.5 (Enterprise release) and have a handful of Add-Ons to consider: It says I should update to proceed but there is no update button or link for any of them.

Q. How do I upgrade them?

![AddOns.JPG](/t5/image/serverpage/image-id/56863iA0FA2E61A9C773E3/image-size/large?v=v2&px=999 "AddOns.JPG")


Answers:
author: Johan Soetens _Dumblefy_
body: Richard,

your UPM is probably in offline mode, it has no connection to the Marketplace.

<https://confluence.atlassian.com/upm/configuring-marketplace-connectivity-306350947.html>

comments: author: Richard
body: I'll have a look see, thanks


author: Richard
body: went into Settings and all options; except Auto update; were ticked. I still applied settings and the update button then appeared. Cheers


author: Pete Singleton
body: What is shown if you expand each one?

comments: author: Richard
body: Just the information relating to the add-on. No update button. Apologies I should've done that in image. This is my Dev environment too so I have latitude 'to play' with it as have snapshot


author: Richard
body: ![addoninfo.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/56866iF9AE981279D2AC85/image-size/large?v=v2&px=999 "addoninfo.JPG")


author: JP _AC Bielefeld Leader_
body: Are you logged in as a System Administrator or a Confluence Administrator?


author: Richard
body: I only have the one login and have both those levels of admin.


Tags: confluence-server

server
Confluence language displays in Swedish no matter what language is selected
Asked by Megan Wachtendonk:

I use a Firefox browser to access Confluence on my server with the default language set to English. However, when I navigate to my Confluence page the site is displayed in Swedish.

When I go to the General Installations -\> Languages I am able to select other languages and hit the apply button, but the language remains in Swedish no matter what selection I choose.

Has anyone run into this issue and found a way to change the language settings? Thanks!


Answers:
author: Johan Soetens _Dumblefy_
body: Hello Megan,

have you changed your language preferences in your user profile?

This language setting should be the first one to take effect.


author: Lucas Rodrigues de Oliveira
body: Hi Megan,

<br />

Configure the option "confluence.browser.language.enabled" to "false" in System Property.

As of in this article below:  
<https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html>


author: Megan Wachtendonk
body: No, I hadn't done that yet. But now selecting English there changes the display.

Thanks!


Tags: confluence-server

server
Can Confluence be linked to Bloomfire?
Asked by Kate MacBean:

I'd like a way for a document in Confluence to be published to Bloomfire. Is this possible?


Answers:
author: Stephen Sifers
body: Hello Kate and welcome to the Community.

I am not familiar with Bloomfire but I was able to see that it does have a REST API. With this said, Confluence also has a REST API. This means you should be able to script a process in place which syncs/create content across the platforms.

Here is the reference material for Confluence REST API and Bloomfire REST API:

* [Confluence Cloud Developer \| REST API](https://developer.atlassian.com/cloud/confluence/rest/)
* [Bloomfire API V2 (v2)](http://api-docs-v2.bloomfire.info/)

I hope this is helpful in guiding you to creating a process to have the two platforms talk to one another.

Regards,  
Stephen Sifers
Why does the Admin account receive the following messages, but not the user accounts?
Asked by Alan Levine:

When I login with the administrator account using localhost I get the *"**Your URL doesn't match** , Confluence's base URL is set to <https://name.subdomain.domain> but you are accessing Confluence from http://localhost:Port#"* message. If I login using the base URL I get the *"**Tomcat Config is incorrect** , The Tomcat server.xml has an incorrect configuration: **scheme** shoud be 'https' **proxyName** should be 'name.subdomain.domain' **proxyPort** should be '443'"* message. All other user accounts work (they login using the base URL). Confluence is installed on Windows Server 2012 R2 with MSSQL 2012 and IIS 8.5 running locally (IIS setup as Reverse Proxy). I have the base URL setup correctly and the server.xml appears to be correct (as all users have no issues). Any help to understand would be appreciated.


Answers:
author: Nic Brough -Adaptavist-
body: The warning about the base url is when you login at localhost is correct - you're not using the base url.

The admins get the warnings about misconfigured Tomcat because only admins can do something about it, or are best placed to talk to the system admins to get it fixed.

The warning is valid though, your server.xml is incorrect, and although it appears to be functioning in general, there are some things that will fail (you may not be using them), and it is potentially insecure as well.

Check exactly what the scheme is in the server.xml, I suspect you'll find it is missing or has one or more of the https, proxyname or proxyport missing.


Tags: confluence-server

server
Googe authentication in Confluence Cloud and groups
Asked by matvey_teplov:

Hi,

I am looking into the Confluence Cloud for the teams within the Organisation. Biggest topic is the authentication and access restrictions on per-group basis. How can we restrict access to the specific resources based on the group basis? Will, perhaps, Active Directory mapping be a better solution here?

Regards


Answers:
author: Stephen Sifers
body: Hello Matvey,

If you're wanting to manage your Atlassian product application and have group/team control over said application then I would suggest reviewing Atlassian Access. Atlassian Access would also allow you to use SAML authentication within your Atlassian cloud products as well. Along with providing user provisioning. There are additional resources to review further information about Atlassian access at:

* [Atlassian Access](https://www.atlassian.com/enterprise/cloud/access)
* [Apply Atlassian Access policies and features](https://confluence.atlassian.com/cloud/apply-atlassian-access-policies-and-features-938859736.html)
* [YouTube \| Atlassian Access: Enhanced security for Atlassian cloud products](https://www.youtube.com/watch?v=7qTXm8u2hwI)

Additionally, if this is not what you're looking for there are alternatives which allow you to manage your users and groups within the cloud products. Further information on this, more relevant to G Suite, can be found at:

* [Manage your users](https://confluence.atlassian.com/cloud/manage-your-users-744721645.html)
* [Groups and product access](https://confluence.atlassian.com/cloud/groups-and-product-access-744721623.html)

I hope these references prove helpful and provide some guidance on user and group management within the cloud products.

Regards,  
Stephen Sifers

comments: author: matvey_teplov
body: Thank you for your answer!


Tags: cloud
Workflows
Asked by Teri:

I have a workflow created using Comala and was curious if it can do the following:

1. minor change: If I applied a space workflow, is there a way to disable a workflow (other than the content tools section) if you are doing a minor formatting change? Keep in mind that the document was already approved via a workflow but now we just found a minor error in formatting and we don't want to use the workflow again. The one I built has capability to just hop to the approved process w/o going through the various review stages but I am open to other options.

2. If you just got a document approved using a workflow (space workflow) and now you intend to move the document to a different space that doesn't have the workflow added. What happens the usability and visability of that workflow that is attached to the document on that new space?


Answers:
author: James Conway
body: Hi Teri,

1. We would not recommend disabling the workflow in Space Tools because this would disable your workflow across the whole space. Your solution is the best option, an alternative is to set the transition from your approved state to be a Submit transition which allows your Page Editor to decide if review is required.
2. If you move a page from one space with a Workflow to another space without a workflow, then the workflow activity will not follow. You may want to consider Comala Publishing for this case.

Hope that helps

James
basic-auth doesn't work with Chrome
Asked by J B:

Some information about the structure behind my self-hosted Confluence Wiki: Confluence itself runs in a Docker Container (official Docker image from Atlassian), it's secured by a reverseproxy with mod_secure and basic-auth. There are no errors on the reverseproxy error log (including mod_secure logs) or in the confluence logs. Additionally, the plugin Secure Login (2FA) by Syracom AG is also installed with some software OTP tokens.

The problem only occurs with Google Chrome (also tested with Mozilla Firefox and Microsoft Edge, all with and without cache/ private mode) and only with non-administrator/ non-2FA users. **After authenticating at the reverse proxy via basic-auth and authenticating at confluence with normal user credentials, the reverse proxy immediately asks for authenticating again via basic-auth**. The problem occurs also when I first login with an administrator, log off and log on with a non-administrator/ non-two-factor-auth user.

All software versions are up to date (Confluence 6.15.4).

Thank you in advance for any advice which might be a solution.

If you need any further technical information about the setup, just ask.

**UPDATE**When I reload the start page from a non-admin/non-2FA user, my browser console shows one 404 error and one 401 error. The 401 error (authentication required) leads chrome to discard known basic-auth credentials for the site. Firefox and Edge seem to ignore the 401 error, as long as they can load other ressources of the site. The 401 error is generated by some API access. How can I prevent that? According to my tests the 401 error only occurs with non-administrator users, so the 2FA plugin has probably nothing to do with the HTTP error.


Answers:
author: Jack Brickey
body: [@J B](/t5/user/viewprofilepage/user-id/3300529) , this is a rather old post. I as wondering if this is still occurring and if not did you discover the cause?

comments: author: J B
body: The issue was fixed by changing the reverse proxy configuration. We didn't discover the root cause.

The issue was probably fixed with these parameters in the apache VirtualHost:

```
RequestHeader unset Authorization
Header always edit WWW-Authenticate ^Basic SR_Basic
```

As written above, I don't know exactly wether this has fixed the issue or which side effects come with it. Paste with caution :-)


Tags: apache

atl-adm

authority

confluence-server

proxy

recovery

server
Display / synchronize pages of a space in another space
Asked by Philipp Sommer:

Hi there,  
I have created a space that is used as a knowledge base. Some pages should also be displayed in another space.

++To be more precise:++   
Every time a page is created in space 1, the page should also be displayed in space 2. The pages should also be synchronized in real time.   
Furthermore, no change should be made in space 1 that would increase the expenditure for the respective employees upon publication.

Is there a way to achieve this?

Regards,   
Philipp


Answers:
author: Davin Studer
body: Out of the box there is no way to automatically create a page in another space when you create a page in one space. However, you could manually create the second page and use the include page macro to show the content from space 1 in space 2.

If you have an add-on such as [ScriptRunner](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=server&tab=overview) or [Power Scripts](https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?hosting=server&tab=overview) you could set up a listener that would automatically create the page in space 2, but that would require being able to script it.


author: Dave Theodore [Coyote Creek Consulting]
body: There is, but you will need to use 3rd party Apps. [Comala Publishing](https://marketplace.atlassian.com/apps/143/comala-publishing?hosting=datacenter&tab=overview) is designed to do exactly this. We typically see clients using it in conjunction with [Comala Workflows](https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=datacenter&tab=overview) to manage approvals on the content before the remote publish.


Tags: confluence-server

server
update page via rest api
Asked by Piotr Nowak:

Hello,  
Our user have problem with update the page via rest api.  
- When Confluence page is created from template using REST API, HTML macro with java script code built into template is available in 1st page version  
- When same Conlfuence page is updated with REST API, HTML macro content disappears - version 2 does not contain java script code (only empty HTML macro)

According to that I have 2 questions:  
1. Is this security rule built into Conlfuence?  
2. Is Confluence administrator able to turn this functionality on?


Answers:
author: Pavel Potcheptsov
body: Hi.

I suspect that when you update the page second time then you don't have your java script code in page's body.

Updating page won't save previous content while adding new.

You have to get page content from current version, add new content to extracted one or modify existing content and then post updated content to the server.


Tags: confluence-server

server
Confluence upgrade to 6.15.4
Asked by Sudharsan Gopalakrishnan:

Hi,

Currently we are running confluence 6.10.0 on linux and we now want to upgrade to a stable supported version. Please help me with proper step by step upgrade procedure if any.

Regards,

Sudharsan.G


Answers:
author: Sloan
body: Hi [@Sudharsan Gopalakrishnan](/t5/user/viewprofilepage/user-id/3128443)

You can find a step-by-step guide for upgrading your Confluence on <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

Cheers  
Niklas

comments: author: Sudharsan Gopalakrishnan
body: Thanks Niklas


author: Sudharsan Gopalakrishnan
body: Hi, I am unable to find dbconfig.xml in my confluence home directory. Confluence is installed on /opt/atlassian/confluence


author: Nic Brough -Adaptavist-
body: Um, not sure why you're looking for dbconfig.xml when all the docs point to confluence.cfg.xml ?
Migrate Confluence Server to a new CentOS 7 Host - Licensing Question
Asked by Adrian Hynes:

Hi,

We would like to migrate our current PROD confluence server to a new CentOS 7 server. The plan is to have the current PROD and what will become PROD running simultaneously for a short period of time to allow some testing before cutting over to the new server. A second base URL will be created - dev.confluence. Once the new server becomes PROD, the current PROD will be decommissioned or possibly become a DEV environment. The PROD license will be migrated to the new server. Well that is the plan.

The new CentOS host is ready and an export/import of the local postgresql database is complete. The database import will be performed again during the live cutover. The confluence home directory and server.xml is still to be copied post confluence setup.

We are at the stage where we would like to install confluence 6.15.2 on the new host however, the license is getting used on the current PROD server. I have tried using the Developer license but getting an error message - This is not a valid key.

During the setup we have two option - evaluation or production, I have selected production which is why the Developer license is most likely not working. I have tried to go back on the wizard but wont return to the page where you select which license.

I know we can get a evaluation license but do not want a trail database to be configured as it does by default via the wizard.

Can someone please advise if there is a way to achieve the above without purchasing additional licenses?

Can we configure confluence to point to our postgresql database (local - on same host as confluence server) using an evaluation license?

Any other options - upgrade on the current PROD is not an option.

License type PROD - Confluence server commercial license.

Thanks

Adrian


Answers:
author: Adrian Hynes
body: Thanks Davin, your suggestion provided what I was looking for and allowed me to progress with the installation.


author: Davin Studer
body: You should be able to complete the installation with your prod license and then change it to the dev license after the install is done. I've done it multiple times.


Tags: confluence-server

server
how to install
Asked by RAYKIM0328:

I don't know how to install my service.

Could you send me some guideline?

Thanks,


Answers:
author: Sloan
body: Hi [@RAYKIM0328](/t5/user/viewprofilepage/user-id/3298606)

Can you give us some more information what you need to do? The question is kinda general. :)

If you want to run Confluence as a service look here, these resources might help:

* [Linux: Run Confluence as a systemd service on linux](https://confluence.atlassian.com/confkb/run-confluence-as-a-systemd-service-on-linux-937177781.html)
* [WIndows Server: Start Confluence Automatically on Windows as a Service](https://confluence.atlassian.com/doc/start-confluence-automatically-on-windows-as-a-service-172071.html)

Cheers  
Niklas
How can I publish HTML page generated by Jenkins build to Confluence
Asked by Piyush Gupta:

Hello,

I have a Jenkins task which is running a powershell script and generate an HTML. I want this html report to be displayed at confluence page and whenever a new build run it should refresh it with the latest html. I tried confluence publisher plugin but it is not picking up the file.

```
16:39:58 [confluence] Attempting to attach the archived artifacts, but there are no archived artifacts from the job! Check job configuration...16:39:58 [confluence] Uploading 0 file(s) to Confluence...16:39:58 [confluence] Done16:39:58 [confluence] EXPERIMENTAL: performing storage format edits on Confluence 4.016:39:58 [confluence] Performing wiki edits: Replace entire page content16:39:58 [confluence] Markup file (CPG-AD-Audit-Report-6-5-2019.html) does not exist.
```


Answers:
author: Ganesh Gautam
body: Hi Piyush,

Thanks so much for your question.

It looks like you are trying to use an artefact from a Jenkins build (happens to be html) and push it to Confluence page.

You can choose to use Confluence REST API(bash/ruby/nodejs) and add a task to your Jenkins pipeline. Confluence supports REST endpoints for [creating a new page](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#manipulating-content) and [uploading new attachments to a page](https://confluence.atlassian.com/confkb/using-the-confluence-rest-api-to-upload-an-attachment-to-one-or-more-pages-1014274390.html). Please follow [this Rest API](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#manipulating-content) guide to upload the html created in previous task.

Pro-tip: Instead of basic auth, you can choose to use Personal Access token in your script to do so in Confluence 7.10 and above.

Thank you,

Ganesh

Confluence Data Center team


Tags: atl-adm

atl-int

attachment

confluence-server

server
How to select a future date using date picker?
Asked by Manju tr:

I would like to key-in a date which is few years in the future. How do I jump years while using Date picker.. I could only navigate to next month but not next year


Answers:
author: Sandra Rita H
body: Solved:

To do this write your date in this format: //dd-mm-yyyy

The date picker will appear but you can enter a specified date

e.g. below entering a date

![date picker confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/233817i8EC5263CA871116D/image-size/large?v=v2&px=999 "date picker confluence.png")


Tags: date-picker

future
Can't create a blank page in Confluence
Asked by Lori Fry:

I am using Jira and Confluence cloud version. I am not able to create new pages in confluence. In fact, frequently just by clicking a link in JIRA OR CONFLUENCE I get the following error. I've been a huge fan of Atlassian products, but I'm on day 1 of this new subscription and I'm about ready to drop it. Any advice?

![Capture.PNG](/t5/image/serverpage/image-id/56802i2BFA292453F8BDFD/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Shannon S
body: Hello Lori,

Welcome to Atlassian Community. Thank you for joining us!

This is something I'd definitely like the Cloud team to have a look at. They have access to your server logs so they will be able to let you know what the problem is.

I've raised a ticket for you with them, and you should have an email now with those details.

Once they resolve the issue, you can feel free to let us know what it was, in case it might help other users in the future.

Regards,

Shannon


Tags: confluence-cloud

timeout
JIRA Issue Filter Macro in Confluence not working for one user
Asked by Michelle Bachmann:

Using server instances of Confluence 6.15.3 and JIRA 7.13.3, user previously was able to view JIRA issues in Confluence with the Macro filter. If he clicks on the issue, it takes him to JIRA and opens it to view without a problem. It was working previously for him. Limited to just this user.

JQL used in Confluence, not a filter. Checked permissions on Confluence and JIRA against a user who is able to view. No differences found.

Revoked access tokens to force resync of the access token between JIRA and Confluence. Still not working.

![JIRA Project.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/56785i8FC7A83894294740/image-size/large?v=v2&px=999 "JIRA Project.jpg")


Answers:
author: Michelle Bachmann
body: Resolved. User missed a step in my instructions for the token revoke/reset. Did it for them and it now works.


Tags: confluence-server

server
I am having trouble when I try to embed a pptx file
Asked by Jane Lavineway:

I get the following error when I click on the embedded pptx file on the page:

Ouch! We can't load the PDF.

[https://api.media.atlassian.com/file/69df7d79-2fde-4705-9287-58fd9c4223d9/artifact/document.pdf/binary?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzU5MWJhZS00ZmY0LTQ2NjktYjZlZi1iMWFiZTE5NTQwZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5ZGY3ZDc5LTJmZGUtNDcwNS05Mjg3LTU4ZmQ5YzQyMjNkOSI6WyJyZWFkIl19LCJleHAiOjE1NTk3NzAzODYsIm5iZiI6MTU1OTc2NzMyNn0.eJkvbFSxH5KLrFywTG-BXPjKcAlOQPzm__3PSXWlrJk\&client=97591bae-4ff4-4669-b6ef-b1abe19540fd\&name=0_CSPLevel0IntroSoftware.pptx](https://api.media.atlassian.com/file/69df7d79-2fde-4705-9287-58fd9c4223d9/artifact/document.pdf/binary?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NzU5MWJhZS00ZmY0LTQ2NjktYjZlZi1iMWFiZTE5NTQwZmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY5ZGY3ZDc5LTJmZGUtNDcwNS05Mjg3LTU4ZmQ5YzQyMjNkOSI6WyJyZWFkIl19LCJleHAiOjE1NTk3NzAzODYsIm5iZiI6MTU1OTc2NzMyNn0.eJkvbFSxH5KLrFywTG-BXPjKcAlOQPzm__3PSXWlrJk&client=97591bae-4ff4-4669-b6ef-b1abe19540fd&name=0_CSPLevel0IntroSoftware.pptx)

Not sure why it thinks that this file is a PDF.

Are pptx files supported in Confluence Cloud?


Answers:
author: Shree Lekha Ramanathan
body: Hi Jane,  

I'm from Zoho Show. With our add-on **Zoho Show for Confluence Cloud,** you can create , edit and manage all your presentation files in your confluence space , without switching between apps and user accounts. We support import of ppt and pptx files also.  

Embedded presentations have quick navigation controls and fullscreen views. You can enrich your content with charts, infographics, rich animations, slide transitions.

We support pptx,ppt and ppsx file formats. Visit our [marketplace page](https://marketplace.atlassian.com/apps/1219866/zoho-show-for-confluence?hosting=cloud&tab=overview).

Would love to hear more from you!

<br />

Regards,  
Lekha


Tags: cloud

confluence-cloud