youngmon/atlassian-qna huggingface dataset:
How do I use the "#" without it formatting into a header?
Asked by Eric Connell:

My company uses the "#" for lots of things. Example: "A #10 envelope" But whenever we type that in the description field, it automatically formats to a heading. How can we stop that from happening?


Answers:
author: Alexis Robert
body: Hi [@Eric Connell](/t5/user/viewprofilepage/user-id/5025460) ,

in order to have the # character displayed, you should add a "\\" character in front, like this :

```
This is a \#10 envelope
```

Let me know if this helps,

--Alexis

comments: author: Eric Connell
body: ++**THANK YOU SO MUCH!!!**++ This works perfect!
Feature Request: Checklist in Gmail Extension
Asked by Ben McMahon:

When creating cards through Gmail it would be fantastic to add checklists in here.

If I receive an email with several requests I'd like to be able to list them out and work through them.

I also like to save a link to the email in the card so when I've finished I can click on it and respond.

Cheers,

Ben


Answers:
author: Christl_Email for Trello
body: Hi [@Ben McMahon](/t5/user/viewprofilepage/user-id/5025348) ? Welcome!

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

You might find our Email fro Trello PowerUp quite useful.

Essentially, Email for Trello allows you to send and receives email in Trello - you can receive emails, collaborate with team members and respond within Trello as your card moves through your workflow.

You can add include card checklists or other info like due dates, custom field data etc. through [variables.](https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies) By incorporating Butler Automation you can automate sending emails based on certain triggers - for example, automate sending an email when a card is dragged to your "Done" list which includes your checklist items and saved reply.

Check out this video for a quick overview: [Email for Trello Demo](https://www.youtube.com/watch?v=XdAsEp14SVs)

You're welcome to pop over any questions to hello@sendboard.com or simply [add the Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with a free trial.


Tags: checklist

gmail
Rules - Custom Field for Creatorname
Asked by Tim Schulze:

Hello there,

I\`d like to improve my Trello Tasks with a Custom Field in which i can see the name of the person who created the Card in a board. I\`ve started with the Rule "Set Cusom field" \> "Creator" to "\*Name of the Creator\*" after creating a Card. There are some Variables working like {cardname} but it doesn\`t seem to work with my idea.

Thanks in Advance.

Greetings,

Tim


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Tim Schulze](/t5/user/viewprofilepage/user-id/5025313) ! Welcome to the community :) what variable are you using for the card creator? Did you try {username} or {fullname}?  

Your command could then say something like *"when a card is added to the board, set custom field "Creator" to {fullname}"*

comments: author: Tim Schulze
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) it seems like {username} is the variable i was searching for. I did try {fullname} and it doesn\`t work for me.

Thanks again.

Greetings

Tim
Two accounts and can only access one
Asked by Asdis Gudmunds:

Hi,

I had an account that had my work email as login. Now I have quit that job and I don't have access to that e-mail. I also had another account with my personal email. I can not combine the two somehow since I don't have access to my old work email.   

what is the best way to solve this?


Answers:
author: Alisson Sartor
body: Hello!  

Since we're going to need more details regarding this situation, can you open a request with Trello support directly?  

<http://www.trello.com/contact>  

Kind regards  
Alisson  
Trello Team
Night Mode for Trello 2022
Asked by Philipp D?rfler:

When will there be a Dark Mode for the Trello Apps? It was requested for more than 4 Years and still nothing? So many People ask for it. How can it be that the priority given to it is apparently so low?


Answers:
author: Alisson Sartor
body: Hello, Philipp  

We're currently collecting feedback on a dark mode for Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.  

Kinds Regards  
Alisson  
Trello Team

comments: author: Philipp D?rfler
body: Thank you for your Feedback I read the blog post, so in what "stage" is the darkmode feature, is it still in unlikely? And how do the Request numbers look on it?
How to delete a bord created by a colleague that quited?
Asked by Lovisa Nilsson:

How do I as an administrator delete a board created by a colleague thats quited? Can Trello help med remove his board?


Answers:
author: Lucas Povedano Aparicio
body: Hello all,

Trello support told me the only solution is to activate Premium version for free (14 days trial) and join the boards as administrator to be able to delete them, then turn off the premium version

comments: author: valerie_turcot
body: Thanks!!!


author: Alex W
body: Alex from Trello Support here, can verify that's the solution we give most customers in this situation! Premium workspace admins have the ability to administrate all boards in their Premium workspace, including the ability to close, reopen and delete all boards in their Premium workspace. By starting a 14 day free trial at <https://trello.com/free-trial> , you'll be able to delete any board in the workspace in those 14 days.

So [@Lovisa Nilsson](/t5/user/viewprofilepage/user-id/5025208) - if you're a member of the workspace that the board you want to delete is in, give the Premium free trial a go.


author: Lovisa Nilsson
body: Thank you all!


author: valerie_turcot
body: Same here, very interest by the anwser !!


author: Lucas Povedano Aparicio
body: Please we have the same issue, how can we delete a board that has no admin member in it? We have only 10 boards limit.


Tags: board
Not able to login in trello app
Asked by saifula nadaf:

Nit able to login in trello app


Answers:
author: Alisson Sartor
body: Welcome to the Community!   

That's very strange, hopefully, we can get to the bottom of this quickly for you. Since we're going to need more details regarding this situation, can you open a request with Trello support directly?  

<http://www.trello.com/contact>  

Kind regards  
Alisson  
Trello Team
Why is there still no Custom Due Date Reminder
Asked by Feroz Khan:

Someone asked this back in 2017 and it's unbelievable that due date reminders only extend as far behind as 2 weeks before the due date. Surely this should have been put as a priority request by now. I have so many tasks that need to be started a week before the due date and being able to set custom reminders in Trello would be useful


Answers:
author: Bear Humphreys
body: Hi [@Feroz Khan](/t5/user/viewprofilepage/user-id/5025031)

You can cobble together Due Date automations in Butler, which I suppose is 'custom', in a way.  

I used to have labels, for example 'start7', then set a Due Date automation to send me an email when a card with that label is 7 days away from the Due date, with the link to the card in the description...

...but it *is* a workaround for what should be an easy option to set. I mean, they give you the field 'Start Date' now, but you can't use it for anything, except being able to see that it is set if you happen to looking...

Happy to have anyone else's input if I haven't understood it properly either though!


Tags: due-date
Jira Board Admin issues/ Render issues
Asked by Dhruvin Patel:

I have created new project.

I am Project Admin. I have created two boards within my project.

One for Kanban and second for Scrum.

I can not go to board configuration at all and the configuration page doesn't render at all.

I know this could be due to filter of the board if we use OR somewhere but this is not the case for me. It is simple JQL like Project=XYZ.

I also see i am not board admin at all even if i have created that board by my own.


Answers:
author: Dhruvin Patel
body: I do not know how this issue is opened in Trello section.

comments: author: Dhruvin Patel
body: created this one in Jira section.

<br />

<https://community.atlassian.com/t5/Jira-questions/Jira-Board-Admin-issues-Render-issues/qaq-p/2127681#M548594>


Tags: jira-data-center
make due date of new card dependent on due date or custom field date of another card
Asked by Katinka Domen:

How can I create an automation whereby each new card I create in a certain list gets a due date dependent on the due date (or custom field date) of an existing card? Is that even possible? It's in itself a very simple formula, but I don't know how to get it to work in automations.

For example:

List = issue 5.4 magazine

Card 1 = Press date (this due date or custom date field will determine all the following cards)

Card 2 = Edit close (press date -60 days)

Card 3 = Ad close (press date -30 days)

Etc.

All suggestions welcome! Thanks


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Katinka Domen](/t5/user/viewprofilepage/user-id/5022946) ! Welcome to the community :) I created a quick video a while ago showcasing a similar workflow. Basically, the idea is you set a date on a card (like a project or milestone due date), and this then determines the dates on the dependent or related cards.  

<https://www.loom.com/share/d6347f1b1f0a4e7fae41f5981d856538>  

In your case, you would be subtracting days from the date rather than adding.

comments: author: Katinka Domen
body: Hi Hannah.

This only works if all intervals are the same though, right? If for example I wanted to do something like this:

Project date: 25 nov

First linked card: project date -10days

Second linked card: project date -20days

Third linked card: project date - 50days

Is that possible too?


Tags: custom-field

date

due-date
How do I select which folder to download to?
Asked by Shawn Spencer:

If I am downloading an image from a card, I used to be able to determine where it was downloaded to. Now it is automatically downloading to my downloads folder, which I don't want. I want to be able to determine where the file will be saved. I use the desktop app, but I've also tried in the browser. Anyone know how to make this happen?

Shawn


Answers:
author: Eugenio Onofre
body: Hello [@Shawn Spencer](/t5/user/viewprofilepage/user-id/5024570)  
Welcome to the Atlassian Community!

This configuration does not depend on Trello itself.  
It is a local configuration in your Web Browser.

In case you user Chrome, for example, please visit the "Change download locations" section of below link:  
[https://support.google.com/chrome/answer/95759?hl=en\&co=GENIE.Platform%3DDesktop](https://support.google.com/chrome/answer/95759?hl=en&co=GENIE.Platform%3DDesktop)

Another option would be to right click on the file and select "save as" option, which will allow you to select the desired location.

Regards,  
Eugenio

comments: author: Shawn Spencer
body: Both my Chrome and my Edge browsers are set and have always been set to ask me where I want to download to. When I click on an image in Trello there is no "save as" option anymore. I did not have this problem until recently. I was able to select where to download from Trello. I'm wondering if something on their end has changed?

Shawn


author: Eugenio Onofre
body: Hi [@Shawn Spencer](/t5/user/viewprofilepage/user-id/5024570)

I looked into the past release notes and could find no reference for any change on that perspective.

Regards,  
Eugenio
Give access to a Trello board
Asked by Lin Fernandez:

Hello, I created a board to track down the progress of a project and when sharing the link with the team members (all within the same company/enterprise) one is getting a message saying "You can't join this board because you're not a managed enterprise member of the board's workspace organization" This has never happened to me in the past so I don't know how to fix it... Does anyone have a tip, suggestion, recommendation to help me?


Answers:
author: Alex W
body: Hey [@Lin Fernandez](/t5/user/viewprofilepage/user-id/5024515) - welcome to the Community! It sounds like these users need an Enterprise license in order to be able to access this board. I'd reach out to your Enterprise admins and ask them to grant these users a license.
How do I move all cards in List A to list B if a card with a specific label is added to List A?
Asked by Kanban LSH:

Basically, how do I make a rule that moves all cards in "List A" to "List B" if I create/add a new card to "List A" with a specific label? I need to be able to move all my employees tasks to a shared tasks list if they are sick, or go on vacation. Currently I add a card to the top of their list with a "Employee not available" if they are sick or on vacation, and I manually move all their tasks to a shared tasks list. I want them to move automatically, is that possible?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Kanban LSH](/t5/user/viewprofilepage/user-id/5024283) welcome to the community :) you could set this up using cascading rules in butler, but it would mean you'd have to have a "trigger" card in each list. The idea would be to trigger the automation when a certain label is added to that trigger card (e.g. an "OOO" label). This trigger card would need to be linked to all the cards that need to be moved. You can link cards by either adding them in the attachments or linking them in the checklists (this could be achieved through automation as well). From there, your rule would read something like "when the OOO label is applied to a card, for each card linked in the attachments, move the cards to list "B".   

An alternative would be to create a board button for each list.  

I'm wondering though if it's worth automating this process though? You could just move all cards in a list like so:  

![move all cards in a list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/214598i80088A47BAECC2D3/image-dimensions/294x358?v=v2 "move all cards in a list.PNG")


Tags: automation

butler

rule
Sync Calendar with google calendar
Asked by Carolina Curbelo Gonz?lez:

Hi.

My trello calendar is perfectly sync with google calendar. The problem is that every time I delete an event in trello it still appear in Calendar. How can I delete the event even in Calendar if previously I did it in trello?  

What's more I can't delete that event from google calendar.

It is possible?


Answers:
author: Violetta Chernobuk
body: Hi [@Carolina Curbelo Gonz?lez](/t5/user/viewprofilepage/user-id/4745685)   
It's Violetta from Planyway:)

It happens because Trello lets you sync with Google in one-way, which means for viewing purposes only, not editing.

I'd recommend testing [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) that has 2-way sync.

Here's more information on how to set it up: <https://planyway.com/help/integrations/google-calendar-integration>


Tags: calendar
OQUE ACONTECE DEPOIS DO TESTE GRATUITO? CONSIGO VISUALIZAR MEUS QUADROS PRONTOS?
Asked by Gabriela Santos:

Fiz o teste gratuito do aplicativo trello e tenho muitos quadros prontos mas n?o vou continuar com a assinatura. Quero saber oque acontece com meus quadros ap?s o fim do teste gratuito.


Answers:
author: Rafael Dill
body: Oi [@Gabriela Santos](/t5/user/viewprofilepage/user-id/5024200) , bem vinda ? comunidade!  

Como o Trello em sua vers?o gr?tis tem um limite de 10 quadros por espa?o de trabalho, o Trello automaticamente deleta todos os quadros **menos usados** at? restar 10 quadros.  

Espero que a informa??o tenha sido ?til. Nos avise se ainda tiver d?vidas!
How to reactivate a user when I'm not seeing a reactivate button?
Asked by Pamela De Costa:

A guest was deactivated and I'm not able to reactivate the user. There is no reactivate button against the person's name on the members list and if I try to add them back to the workspace or board, I get a message that the user is not a managed Enterprise member or do not have an allowed email domain.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This is what it says it is - you have an old user account that is no longer valid for your system. You cant re-enable an account that can't be used on your system.

comments: author: Pamela De Costa
body: I'm not even sure why the account was deactivated and the user's email address I'm trying to reactivate is valid/ current. Still unclear on how I add back the person if the email address is coming up as invalid.


author: Nic Brough -Adaptavist-
body: I would want to check that the account is still working first. Ideally, get them to log into it at <https://id.atlassian.com> and check everything is looking ok.

Then I would want to check how your Trello is configured to let people into it - it sounds like you have got it set up to only allow people with accounts on certain domains in.
How can I get a label when someone in my team completes checklist? (different boards)
Asked by Nik:

Hello all, I have a board with my own tasks regarding projects I work on. At specific step (checked item on a checklist) the card copies to coworkers Board, removes my checklists and adds new ones as part of his individual tasks, which he has to complete before I continue.

Is it possible to somehow notify me when he completes specific task (i.e. when his checklist is completed)? I know there is an email option or a comment but I would really like just to get a label to the original card on my board or maybe a new checklist, so I can continue with my work, knowing he has done his part.

Thanks in advance for all the help!

Nik


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Nik](/t5/user/viewprofilepage/user-id/5024149) ! Welcome to the community :) you should be able to set this up with butler automation. Do the two cards share the exact same name? If so, your rule could look something like this:  

*when a checklist is completed in a card, find a card titled "{cardname}" on board "Personal board", and add the green label to the card* If the cards are named differently, you'll need to link the cards together which is something you can incorporate in the rule that copies the card (just add an additional action to link them). Then instead of *"find a card titled {cardname}"* , it would be *"find the first card linked in the attachments".*

<br />

<br />

<br />

comments: author: Nik
body: Thank you [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) that was super helpful. Still so much to learn :)


Tags: board

checklist

label
Trying to create pinned cards
Asked by Anna Williamson:

Hello,

I'm trying to 'fake' pinned cards to the top of my Trello lists. So I've called a Label 'Pinned' and then set up a roue that says:

* when the pink "Pinned" label is added to a card, sort the list by label pink "Pinned" ascending and then by due date ascending

What I'm TRYING to do is have my Pinned labelled cards at the top of my list regardless of any other rules e.g. all my other cards being organised by due date ascending. However, I think other rules are conflicting with it, because as soon as I add a new card to that list, it puts them ALL in due date ascending order, including my pinned ones. :(

Can you help please?

Thanks,

Anna


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Anna Williamson](/t5/user/viewprofilepage/user-id/4916129) ! Your trigger should be "when a due date is set on a card", not "when the pink "Pinned" label is added to a card". So your command should read something like this:  

*When a due date is set on a card, sort the list by due date ascending, then by the "pinned" label ascending.*   

and maybe another one for good measure:  

*When a card is added to list "X", sort the list by due date ascending, then by the "pinned" label ascending.*   

<br />

<br />

<br />


author: Anna Williamson
body: Hmm, so I seem to have resolved it by deleting my generic rule, which was conflicting, which said: when a due date is set on a card, sort the list by due date ascending.

However, now if I add a new card and change it to a date in the PAST e.g. so I want it higher up my list than previously, it doesn't move it...even though I have the other rule set up to filter by pinned first then due date ascending.
Best architecture for globally distributed teams?
Asked by Josh Anderson:

Our company is growing rapidly and we have numerous teams across the globe. We are evaluating the best way to support each team while still keeping costs (multiple licenses) and maintenance/upgrade needs to a minimum. Here are the two options we are looking at...

1. One central Bamboo server with agents at each location to minimze network lag for each local team's builds.

2. A Bamboo instance and assciated set of agents at each location.

Has anyone tackled this situation yet?


Answers:
author: Adam Myatt
body: It depends on a few factors. If you have 1 central SCM repo, you may want to place your Bamboo server/agents near your source code repository as some of the slowest parts of a build are the checkout of code.

Will you be producing large artifacts? If so, once remote agents build an artifact they relay it back to the main Bamboo server. If the 2 are globally distributed, depending on bandwidth this could be slow.

Do you have special data handling requirements (Export Control, HIPPA or other country specific limitations on your data)? If so you may need to have 1 Bamboo installation for your E.C. or HIPPA projects and 1 for others.

Another con to a central server is that the limit of remote agents is 100. If you need more than 100 agents you must deploy another Bamboo server.

comments: author: Josh Anderson
body: Good points. We have one central SCM repo, but we mirror it at each location to minimze read delays for the teams and situations just like this. Some of our builds do produce large atrifacts, so it looks like we may need local Bamboo servers at each location...


author: ReneR
body: +1

I don't think the agents at each location buy you anything. As Adam mentioned, that's potentially a lot of data traffic going from agent -\> bamboo_server_home at the conclusion of each build.

Another important bit is user behavior. A dev will have an expectation that when he/she commits code, Bamboo will trigger next to instantenously (if triggering strategy is commit) regardless of where services are physically located. This means that any lag introduced by mirroring, replicas, etc... at the scm level might result in confusion or frustration waiting for a 'sync packet'.

I would try to have all of them located within the same data centre or region. Bamboo server, agents and scm server. Then there's only the lag between a user's desktop and the scm source server.

Accessing Bamboo instances over your web browser should be pretty performing regardless of where your instance is (assuming you're network's dependable). A user's main interface with Bamboo is their scm 'commit' and the webapp. Our devs hardly ever need to go to the agents themselves. As far as they know, they're disposable.