Insert images/files in templates
Asked by George Caraus:

It looks like after the latest Confleunce update, I am not able to add images or files in templates.

The menu is different after the update and the "Files \& Images" is missing from the template page.![new page.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68847iBB8194796DFE5DE6/image-size/large?v=v2&px=999 "new page.PNG")![template.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68848i40918A3F35A74776/image-size/large?v=v2&px=999 "template.PNG")


Answers:
author: Shannon S
body: Hello George,

Welcome to Atlassian Community. It's nice to meet you!

Thank you for reporting this to us. We've had similar reports, and will be addressing this on the following bug:

* [CONFCLOUD-66471](https://jira.atlassian.com/browse/CONFCLOUD-66471) *Insert file and images icon/option is missing in new editor global* template

Make sure to click **This affects my team** on the above page, and you will automatically be added to the list of watchers and receive updates on this issue.

At this time, there's no known workaround, as drag-and-drop also does not work here.

Let us know if you have any questions about this.

Regards,

Shannon

comments: author: Stephanie Schutz
body: Severity 3 - Minor?

I followed your instructions above but that doesn't get me the fix I need now. Might you have a workaround?


author: Felix Turbanisch
body: My Team has the same problem. It's not possible to insert Images into templates (14.01.2020).

This case is not solved.

comments: author: Shannon S
body: Hello Felix,

Thank you for reporting you are having the issue as well. The issue is not solved because this is an ongoing bug which we are still working on resolving.

Please make sure that you watch the bug [CONFCLOUD-66471](https://jira.atlassian.com/browse/CONFCLOUD-66471) and add your site to the case by clicking **This affects my team** at the top of that page.

Let me know if you have any trouble doing that!

Regards,

Shannon


author: Courtney Jenkins
body: This is on the link of the bug, not on the page above. Just want to clarify for others like me who might not get that at first.


author: ragnar
body: Workaround that worked for me is to create separate confluence pages that have required images in them and then use "include page macro" in template to include the page with image.

comments: author: Amadeu Arnau
body: Hi Ragnar,

""include page macro" in template?"

Where I can find this option?

Thanks,

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/69424iD24351494DF73D8A/image-size/large?v=v2&px=999 "image.png")


author: ragnar
body: On template edit view click on insert -\> view more -\> search for "include page"

![Screenshot 2019-10-15 at 13.27.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/69429i2BEA22DD53C5EF91/image-dimensions/266x305?v=v2 "Screenshot 2019-10-15 at 13.27.45.png")![Screenshot 2019-10-15 at 13.27.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/69430i5AC338500C41FE8F/image-dimensions/397x241?v=v2 "Screenshot 2019-10-15 at 13.27.57.png")


author: Amadeu Arnau
body: Wow. I know what you mean now.

Not working for me. They must improve this option if not templates are useless...

Thanks anyway.


author: Felix Turbanisch
body: Thank you for the try, ragnar, but I need a routine that is working with a bunch of people, that should create their own templates. I don't want to implement work arounds into a sop. I want those sop's to contain our Logo. It's as simple as that.

I have to wait until this function is working or if this issue will not get fixed, switching to another product that is serving our needs.


author: Parminder Grewal
body: I would like multiple images placed as tile mode in the Custom template. i am not able do it. It is possivle in google docs though.


author: Jerry Harris
body: Note that it's over 1 year since this bug was reported and it still doesn't work on Confluence Cloud. However, I notice the Copyright for Confluence in the About Confluence screen is still 2020.

![Screen Shot 2021-09-29 at 4.44.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/162730i13611E19D37EF178/image-size/large?v=v2&px=999 "Screen Shot 2021-09-29 at 4.44.13 PM.png")


Tags: cloud

confluence-cloud