youngmon/atlassian-qna huggingface dataset:
OneDrive
Asked by Leif Hansen:

We have a few Trello users that are receiving access denied when sharing an attachment through OneDrive.

This usually doesn't happen if you share the direct link but is happening even though you hit don't allow editing?


Answers:
author: Lara
body: Hi Justin,

Thanks for reaching out!

Hmm, would you mind posting a screenshot of what the users are seeing?

I'll keep an eye out for your reply,

Lara  
The Trello Team
Glitch - comment copied is multiplying
Asked by Lynne:

I have a simple rule you all helped me to create that would copy a comment from a card, to other linked cards.

Rule:

when a comment is posted to a card, for each card linked in the attachments, post comment "{commenttext}"

Problem is, when it executes, it copies the comment multiple times to the linked card. ![Comment copied but duplicated multiple times.png](/t5/image/serverpage/image-id/187605i5D76C5927906CDE4/image-size/large?v=v2&px=999 "Comment copied but duplicated multiple times.png")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Lynne](/t5/user/viewprofilepage/user-id/4635940) ! Based on your [other post](https://community.atlassian.com/t5/Trello-questions/How-to-Copy-a-Comment-Posted-on-One-Card-to-a-Linked-Card/qaq-p/1966737), I did mention that depending on how you set things up, it can cause looping behavior and to differentiate the "trigger" card from the "action" card so butler doesn't get stuck in an infinite loop.   

Is there an easy way for you to separate out what card is the trigger card, and what card should be receiving the comment? E.g. "when a comment is posted in a card in list X"

comments: author: Lynne
body: Excellent! Ok, thanks so much for the clarification :-)


author: Hannah Humbert - Simpla Workflows
body: Np :) Hope you can get that working smoothly!
Cart?o n?o foi salvo
Asked by Midi? Bispo:

Adicionei um cart?o escrevi toda a descri??o nele. coloquei data, confirmei no ok e ele n?o aparece na minha lista, porque? Perdi o cart?o? Continha informa??es importantes de uma reuni?o.


Answers:
author: Felipe Kowalczuk
body: Oi Midi?,

Obrigado pelo seu contato. ? o Felipe da equipe de suporte Trello.

Por gentileza, poderia criar um ticket no link <https://trello.com/contact#/> para que possamos dar aten??o ao seu caso? Recomendamos sempre n?o informar email ou links de seus quadros e/ou cards na comunidade por quest?es de seguran?a e privacidade.
How to make a link to a card in an email sent with Butler klickable??
Asked by Silke:

Hey knowledgable folks!

I've been searching the internet for hours now without success.

I know how I can embed a link to a Trello card in an email send with Butler, using the variable {cardlink}. However, the link is just plain text when the email arrives. How do I turn it into a real, klickable link???

Html seems not to be supported. If I try using \<a\> tags they just display the way they are. Is there a trick or is that not possible??

Thanks in advance for your help!

Silke


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Silke](/t5/user/viewprofilepage/user-id/4804289) ! Welcome to the community :) Trello uses markdown, so try adding:

```
[{cardname}]({cardlink})
```

This will generate a hyperlink like this: [Test Card](https://trello.com/c/fYpSS3V0/12-test-carrd)

comments: author: Silke
body: Thank you [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) ! I didn't know you can use the markdown in those mails, too. Splendid!


author: Lena Weichert
body: Hey [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) !   

I've tried to use

```
[{cardname}]({cardlink})
```

and

```
[{mentiontext}]({mentionbacklink})
```

<br />

for an email notif being mentioned in a card comment, but it still only shows the card name in plain text. Is there anything that could be interfering with this?


author: Lena Weichert
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) Sorry nevermind, yahoo mail was the issue :)
Is it possible to not get email notifications for specific board activity?
Asked by Keri Speicher:

I have multiple employees in trello who create cards. However, is it possible for them to receive emails only on cards they have been added to and mentioned in and NOT notifications for activity in cards they have created?

Thanks,


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Keri Speicher](/t5/user/viewprofilepage/user-id/4804182) ! Welcome to the community :) You're right that individuals will only get notified of cards when they are watching the card. You become a watcher of a card when you're added as a member or when you comment on a card, and you can also manually [watch a card, list, or board.](https://help.trello.com/article/799-watching-cards-lists-and-boards)  

You can also set up an automation to have this happen automatically. For example, when I add a card to the board, subscribe to the card:  

![auto subscribe to a card.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/187920iBDC1932A84BAD398/image-dimensions/539x199?v=v2 "auto subscribe to a card.PNG")  
(each member would need to create this rule separately)  


Tags: notification
Butler/Automation: name of checklist variables
Asked by Torsten Berger:

I try to add a button that creates cards from a checklist, I found a list of variables (<https://help.trello.com/article/1157-variables>) and learned that I use *checklistitemname* for the name of the task and use *checklistitemstate* for the state. Works fine. Now how can I keep the set item date and the assigned item member? As the value is there I hope it can be reached to get set on the new card.


Answers:
author: Brittany Joiner
body: [@Torsten Berger](/t5/user/viewprofilepage/user-id/4803538) hi there! I don't have a good answer for you - just that I know this is a struggle! It seems weird, because you can set the member and due date as Butler actions, but from what I can tell, you can't use it as a trigger and there's not a variable to reference those pieces.

Hoping [@milynnus](/t5/user/viewprofilepage/user-id/3947182) maybe has an idea?

comments: author: milynnus
body: [@Torsten Berger](/t5/user/viewprofilepage/user-id/4803538) [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)

I have not validated the following:

Here are my initial thoughts :

1. When you convert item to card, the {newcardduedate} and {newcardfirstmemberusername} should be that of the item.
2. The other option is to use http request at the appropriate automation point to fetch the due date and assign


author: Torsten Berger
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)\& [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Thanks!

No, that is a dead end. I thought first it shoud keep this information by default (as members and dates are both valid attributes of checklist items and cards, so why would they dissapear when you change a checklist item into a crad?). But they are not transfered automatically.

I used the cascade feature, first I use "for each checklist item" and then:

![Screenshot 2022-03-12 180722.png](https://community.atlassian.com/t5/image/serverpage/image-id/187882i698E743D5169D430/image-size/large?v=v2&px=999 "Screenshot 2022-03-12 180722.png")

As you see, I have a free text field for the "Card title" where I use {checklistitemname} (that works fine) but the other fields are just dropdowns (with a selection of all board members). I tried to set a guessed variable there but it just ignores it. I hoped somehow it might work with the right variable name, but can't figure it out.

My test now: If I use your variables in the title field (like "x_{newcardduedate}_x" they come back empty (like "x__x"). If I test checklistitemfirstmemberusername and checklistitemcardduedate they are also empty.

:-/

So again no solution. A nice feature, but if I loose information in the process it is unfortunately useless for us.
Butler/Automation: How to sort cards by label color?
Asked by Torsten Berger:

We use labels, but we don't have just one with one color. So e.g. we have monthly meetings to talk about projects. For that meeting is a specific label added (color: green), but it also tells the month ("Meeting January", "Meeting Febuary", "Meeting March", ...). If I use this inside butler to sort by label it seems that I have to add all twelve labels ("green, Meeting January", "green, Meeting Febuary", ...). How can I add just "green"? I can't find an "editor" mode.

Before you start telling me about custom selects/dropdowns: thanks, but we have our reasons to use these labels, I just would like to use an easy sort criteria which should be available. :-)


Answers:
author: Brittany Joiner
body: [@Torsten Berger](/t5/user/viewprofilepage/user-id/4803538) hi again! I believe you will need to sort by adding all the labels because Butler doesn't intrinsically know an order for labels (they're not like date fields that have oldest to newest, or numbers that are smallest to largest, etc) but you should be able to set that rule one time and it will forever sort by that!

When you say "editor" mode, what exactly are you looking for with that?

comments: author: Torsten Berger
body: Hi [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)

Thanks for your answer. It don't think it's about "knowing the order". If I have three labels with "Meeting March" it still can sort these, maybe these three are random, but all cards with that label are in one place, so it should also be possible to order with another attribute (instead of name), like the labelcolor. There are variables like `cardlabelnames` and `cardlabelcolors`, which can be reached otherwise but not here. We have currently five columns (topics) with projects and we have currently three colors to label (and each color with twelve months). So my sort definition is for each column a "by statement" with 36 individual labels instead of just three colors. I don't think thats good code.

"Edit mode" was my hope because the rule reads like

```
sort the cards in list "A & B" 
by label green "go", 
yellow "xxx Dezember", yellow "xxx November", yellow "xxx Oktober", 
yellow "xxx September", ...
```

I hoped I could just remove the names and leave it with one yellow (in this case).


author: Brittany Joiner
body: [@Torsten Berger](/t5/user/viewprofilepage/user-id/4803538) yeah unfortunately you can't just apply a "all yellows" rule / trigger (that i know of)
My price model will get affected?
Asked by Ajeesh B.Kannan:

Being an existing license holder, having the user tier as 1-10 how does this price upgradation affect us?

My plan: LicenseBitbucket (Server) 10 Users: Starter License


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: I assume you're asking about the [Server EOL announcement](https://www.atlassian.com/blog/announcements/journey-to-cloud). If that is right, you have two options:

1. Move to [Bitbucket Cloud](https://www.atlassian.com/software/bitbucket/pricing?tab=cloud-tab)
2. Move to [Bitbucket Data Center](https://www.atlassian.com/software/bitbucket/pricing?tab=self-managed)

If you go with Data Center, all you need to do is spend the money for the new license and install the license key. There is no requirement to have multiple application server nodes if you don't care about high availability. If you go with Cloud, you will need to migrate your repos. There is currently no programatic way to migrate your pull request history, so you will either lose that data, or you will need to develop a method of migrating the data (or work with an Atlassian Partner to do it.) The repo migration part isn't hugely complicated, but it's tedious if you have a lot of repos.


Tags: bitbucket-server

server
Authentication fail on Push from Sourcetree
Asked by tancs:

Hi

I am new with bitbucket and sourcetree.

I am following this tutorial guide [How to use bitbucket and source tree - YouTube](https://www.youtube.com/watch?v=vi3pKaz19LI)

I have committed to a local directory on Sourcetree and when I tried to push to bitbucket, it fail with the following prompt.

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream Infra-script-express master:master  
remote: Invalid username or password  
fatal: Authentication failed for '<https://bitbucket.org/infra-script/express.git/>'  
Pushing to <https://bitbucket.org/infra-script/express.git>  
Completed with errors, see above.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@tancs](/t5/user/viewprofilepage/user-id/4218076) ,

Welcome to the community!

Just follow the steps below, I hope it will solve your issue.

C:\\Users\\USERNAME\\AppData\\Local\\Atlassian\\SourceTree and remove the passwd file.

Once this file is removed, restart SourceTree and execute a fetch or something else that requires access to the repo in question. SourceTree will then prompt you for your password, rewriting the cached credentials.

If you're a macOS user "you can find the password files per repo it in \~/Library/Application Support/SourceTree"

Regards,

***Soumyadeep***


Tags: bitbucket-cloud

cloud
What could cause a step to fail without any apparent reason?
Asked by Gunnar ??r P?lsson:

I have a PR pipeline that has a single step that runs a bunch of unit tests. This step started failing without any apparent reason i.e. no tests failed or had errors and the pipeline itself is not reporting any errors. What could cause this?

This is at the bottom of the "build teardown" log

![build-teardown.png](/t5/image/serverpage/image-id/124987i9813AF419B2B0657/image-size/large?v=v2&px=999 "build-teardown.png")


Answers:
author: Gunnar ??r P?lsson
body: As it turned out, the script that was running the tests was returning a non-zero exit code because of an error. The error just got overlooked in a sea of log output that otherwise looked completely normal.


author: Theodora Boudale
body: Hi [@Gunnar ??r P?lsson](/t5/user/viewprofilepage/user-id/4217865) and welcome to the community!

We'll need more info to figure out why a certain step fails, like

* the command that fails
* the output of this command
* are there any errors/messages in the column left to the Pipelines log for this build

If you want to share the Pipelines log file of such a failed build, after removing any sensitive/private info, I can take a look.

Alternatively, you can open a ticket with the support team (the support ticket will be visible only to you and Atlassian staff). With a support ticket open, the support team will be able to access the build and assist you.

You can open a ticket via <https://support.atlassian.com/contact/#/>. In "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. Please make sure to also give the URL of the build that fails.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora

comments: author: Gunnar ??r P?lsson
body: Thank you for your response. I've submitted a ticket.


Tags: bitbucket-cloud

bitbucket-pipelines
Resizing bitbucket limit
Asked by aswin_mn:

We have tried reducing the bitbucket repo size from 1.8GB by following the instructions given <https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/>

we could see my repo getting increased more i cloned it from bitbucket i cloud see 35MB but in the web i could see 2.18GB

can any one help me in this


Answers:
author: Theodora Boudale
body: Hi [@aswin_mn](/t5/user/viewprofilepage/user-id/4217742) ,

If you rewrote history to reduce the repo's size, we'll need a to run a git gc on the remote repo for the repo's size to get reduced.

I can see in our system there are two repos over the 2 GB limit from the ones I have access to, I'm not sure which one it is where you rewrote history to trigger a git gc.

If you let me know the repo URL I can help. If you don't want to share it here publicly, you can open a ticket with the support team and request a git gc for the repo (the ticket will be visible only to you and Atlassian staff).

You can open a ticket via <https://support.atlassian.com/contact/#/>.

In "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product, make sure to mention the repo URL also in the "Give us more details" field. If you need to urgently work on the repo and are blocked from working, adjust the priority of the ticket to "Level 1" to get support faster.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Disbale MFA for Bot user.
Asked by Goutham AJ:

I need a bot that can access repos and trigger Bitbucket pipelines.  
I have created one called **ABC Bot** but the issue is where this is a bot, we can not use MFA.  
Is there a way to disable MFA on bot accounts?


Answers:
author: Theodora Boudale
body: Hi [@Goutham AJ](/t5/user/viewprofilepage/user-id/3796036) ,

Just to make sure we understand the request, do you have the feature 'Require two-step verification' enabled and do you want to bypass it just for this bot account?

May I ask why it is not possible to use 2FA on this account?

I'm afraid that it is not possible to exclude accounts from the 2FA requirement at the moment. We have a feature request for this which was closed due to inactivity, however, if you're interested in this, just let me know and I can go ahead and reopen it: <https://jira.atlassian.com/browse/BCLOUD-14462>

Kind regards,  
Theodora


author: Digimetis
body: You'd want to use App passwords as further described here: <https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/>


Tags: bitbucket-cloud

cloud
How to use your branching model like gitflow
Asked by Jun Geun Choi:

Hi,

We're trying to adopt gitflow workflow

And I found branching model settings on Bitbucket repo settings.

Then I set develop branch to development branch and master branch to production branch.

I forked main branches(master, develop) to supporting branches and used these.

But in case of release branch, it was able to merge into only production branch!

Definitely, bug-fixed things must be included into development process too.

So, do you have anything else possible? or do I have to create pull request of release branch to develop branch manually?


Answers:
author: Sandesh Shetty
body: [@Jun Geun Choi](/t5/user/viewprofilepage/user-id/4079310)

To merge the bug fixes to develop branche - you have to create a pull request to develop branch from release branch!!

kindly accept the answer if it is helpful!!


Tags: bitbucket-cloud

cloud

git-flow
I do not receive an invitation to a repository
Asked by ingjuan:

Good morning, my problem is that I am not receiving an invitation to participate in a repository, they have tried to add me several times, but the mail never arrives.


Answers:
author: Theodora Boudale
body: Hi [@ingjuan](/t5/user/viewprofilepage/user-id/4217072) and welcome to the community.

Is this issue with your Bitbucket Cloud account that has the same email as your community account?

If so, I checked in our system and I saw a hard bounce event for the email of your community account with the message

```
550: 550 5.1.1 ...@... Recipient not found.
```

There might have been an attempt to send an invitation before the email was operational. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.

I went ahead and removed the email from the suppression list, could you please ask one of your admins to resend the invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Please feel free to let us know if things are ok now and if you need anything further.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Artifacts created from pipeline build step coming up as not found when running deploy to aws
Asked by stephenhalpin:

When running my build and deploy pipeline, my build step creates an application.zip artifact, which appears to be created as expected, shows up on the Artifacts tab after the build completes, i can download it, and it is as expected. I am then trying to deploy that zip file to AWS Elastic Beanstalk but when I run the deploy step (setup as manual) it tells me "The user-provided path [application.zip](http://application.zip/) does not exist".

Here is my bitbucket-pipelines.yml:

```
image: mcr.microsoft.com/dotnet/core/sdk:3.1

pipelines:
  default:
    - parallel:
    - step:
      name: Build and Test
      caches:
        - dotnetcore
      script:
        - apt-get update
        - apt-get install -y zip
        - echo "Building project"
        - dotnet restore
        - dotnet build --no-restore --configuration Release
        - dotnet publish -o application --configuration Release
        - zip -r -X application.zip application
      artifacts:
       - application.zip
    - step:
      name: Deploy to staging
      deployment: staging
      trigger: manual # Uncomment to make this a manual deployment.
      script:
        - echo "Deploying to staging environment"
        - pipe: atlassian/aws-elasticbeanstalk-deploy:0.6.7
          variables:
            AWS_ACCESS_KEY_ID: '$aws_access_key_id' # Optional if already defined in the context.
            AWS_SECRET_ACCESS_KEY: '$aws_secret_access_key' # Optional if already defined in the context.
            AWS_DEFAULT_REGION: '$aws_default_region' # Optional if already defined in the context.
            APPLICATION_NAME: '$application_name'
            ENVIRONMENT_NAME: '$env_name'
            ZIP_FILE: 'application.zip'


```


Answers:
author: Theodora Boudale
body: Hi [@stephenhalpin](/t5/user/viewprofilepage/user-id/2350778) ,

I believe the reason for the error is that the two steps in your yml file are defined as parallel.

Parallel steps can only use artifacts produced by previous steps, not by steps in the same parallel set.

Is there any reason why you need those to be parallel? I see that the deployment step is triggered manually, and it would require the completion of the previous step for the artifact to be generated.

Could you try removing the definition for parallel and let me know if this works?

If there are still issues or if you have any questions, please feel free to let me know.

Kind regards,  
Theodora


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
What is the best way to enable SSL using Bitbucket Docker Container?
Asked by Karsten Klein:

Hi all,

I recently installed Bitbucket using the Docker Container. I want to enable TLS/HTTPS to secure communication (internal network). I find too many resources of different date.

Could you please point me to the current recommended approach to enable TLS/HTTPS in the context of the Bitbucket Docker.

Thanks,

Karsten


Answers:
author: Alexis Robert
body: Hi [@Karsten Klein](/t5/user/viewprofilepage/user-id/3210843) ,

I'm using the following arguments in my docker command line to enable https :

    -e SERVER_PROXY_NAME=bitbucket.mycompany.com -e SERVER_PROXY_PORT=443 -e SERVER_SECURE=true \

Let me know if this helps,

--Alexis


Tags: bitbucket-server

docker

https

server

tls
Off-line Install of Bitbucket into existing ALM Server
Asked by RWmoney:

I have an existing ALM Server on a Windows Server 2012 platform / Network off-line - No Internet access that has been in operation for several years.   
My manager just purchased a Bitbucket License, and I need to make sure I do not introduce any incompatibilities with the existing installation.

Current ALM SW Base:

Crowd 2.12.0

Fisheye+Crucible 4.5.2

Jira 7.6.4 with Structures 4.6.0 and JWE 5.2.1

Confluence 6.7.2 with Gliffy 6.5.3

Bitbucket ???? -- What is the latest version that will work with the above installation


Answers:
author: Nic Brough -Adaptavist-
body: The current version will work with all of those.

comments: author: RWmoney
body: Thank you


Tags: bitbucket-server

server