youngmon/atlassian-qna huggingface dataset:
Is it possible to write the soap client for crucible
Asked by Megha K Y:

hello,

can anyone answer me whether is it possible to build the soap client for crucible or not.

Thank you in advance.

Regards,

Megha


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: I dont think it supports SOAP anymore. Checkout REST docs: <https://developer.atlassian.com/display/FECRUDEV/REST+API+Guide>

comments: author: Megha K Y
body: okay Thank you. i will check out.
Can't launch appliaction
Asked by Martin Hartmann:

SourceTree keeps crashing when i launch the application.

ERROR \[2020-07-22 12:43:34,154\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Insufficient authentication credentials  
ERROR \[2020-07-22 12:43:34,410\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to list teams for user \[maha\]  
ERROR \[2020-07-22 12:50:51,155\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Insufficient authentication credentials  
ERROR \[2020-07-22 12:50:51,226\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to list teams for user \[maha\]  
ERROR \[2020-07-22 12:54:07,367\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Insufficient authentication credentials  
ERROR \[2020-07-22 12:54:07,427\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to list teams for user \[maha\]  
ERROR \[2020-07-22 12:54:41,454\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Insufficient authentication credentials  
ERROR \[2020-07-22 12:54:41,529\] \[1\] \[SourceTree.Exceptions.RemoteHostException\] \[Log\] - Failed to list teams for user \[maha\]


Answers:
author: Daniela Ortiz Monasterio
body: Hello Martin,

I had the exact same problem with those errors shown on the log file (with Sourcetree v3.8.9). My workaround was:

1. Full uninstall of Sourcetree ([How do I fully remove SourceTree so that I can do a "fresh" install?](https://community.atlassian.com/t5/Sourcetree-questions/How-do-I-fully-remove-SourceTree-so-that-I-can-do-a-quot-fresh/qaq-p/605355) ).
2. Remove related credentials from Windows Credential Manager.
3. Download previous Sourcetree version (v3.8.8) from: [Sourcetree Download Archives](https://www.sourcetreeapp.com/download-archives) .
4. Install Sourcetree v3.8.8.

Hopefully, this will work for you too.
Malicious Software
Asked by Kiran Cornelio:

Dear All,

Below is the message from our IT security team. seek your feedback.

The sourcetree software is a malicious one and It sends http without http header, some Chinese binary in there (may be they have Chinese developers or Chinese variations of the software?)

<br />

Kindly request Altassian to confirm if this is safe (meaning untampered) Please provide the sandbox report and the hash below. I will approve as soon as they confirm that it is safe.

<br />

Spawned process "SourceTreeSetup-3.3.9.exe" (Show Process)  
Spawned process "Update.exe" with commandline "--install ." (Show Process)  
Spawned process "conhost.exe" with commandline "0x4" (Show Process)  
Spawned process "SourceTree.exe" with commandline "--squirrel-install 3.3.9" (Show Process)  
Spawned process "SourceTree.exe" with commandline "--squirrel-firstrun" (Show Process)  
Spawned process "7z.exe" with commandline "x -o%LOCALAPPDATA%\\Atlassian\\SourceTree\\hg_extras -y %LOCALAPPDATA%\\Atlassian\\SourceTree\\mcmw.zip" (Show Process)  
Spawned process "conhost.exe" with commandline "0x4" (Show Process)  
Spawned process "Windows10UpgraderApp.exe" with commandline "/Install /ClientID Win10Upgrade:VNL:NHV19:{} /SkipEULA /QuietInstall" (Show Process)  
Spawned process "HttpHelper.exe" with commandline ""g.bing.com" "/gwx/vanilla?ts=1595356311425\&SQM=d72ccd18955546cebe82dd29eb26e920\&GWX=(null)\&WU=6a1f90ef80e8436381ba21b68ea8f788\&WER=(null)\&CS=10\&OSVersion=10.0.16299\&STG=win10vanillastart\&ER=Completed\&LANG=1


Answers:
author: Daniel Eads
body: Hi, welcome to the Community!

While we don't publish a list of md5 hashes for Sourcetree on the actual site, I can confirm the hashes for the 3.3.9 Windows installer for you:

```
md5 12ad58ccaf4b2eff9a9e76d1b77ea9c9 SourceTreeSetup-3.3.9.exe

sha256?ffaef30ad57ab28aefb4dec307af0bdccdb81a99d1e345f2a7f4030dcc48f874 SourceTreeSetup-3.3.9.exe
```

In Windows, you can use the **Get-FileHash** powershell cmdlet to generate the file hashes and compare them against the values I've posted here. By default, it will give you the **sha256** hash. You can specify a different hashing algorithm if you want to check md5 also:

```
Get-FileHash C:\path\to\SourceTreeSetup-3.3.9.exe -Algorithm MD5
```

Cheers,  
Daniel

comments: author: Kiran Cornelio
body: Dear Daniel,

Thank you for the response. Is this an opensource project or this project is maintained by Atlassian? Just wanted a confirmation that this is a safe product to be installed in the enterprise network.

Regards,

Kiran


author: Daniel Eads
body: Hi Kiran,

While Sourcetree does contain code from open source libraries (a complete list is available in the Acknowledgements page in the application), the application itself is fully controlled by Atlassian. All development is done by Atlassian employees and we include a step in our build process to scan binaries for malware before the installers can be uploaded to the public website for download.

Cheers!


author: Kiran Cornelio
body: Thanks Daniel. Appreciate your quick response.


Tags: sourcetree-enterprise
Show in Finder Button does not show the root directory of the repository
Asked by florianh:

The "Show in Finder" Button opens a Finder window, which shows the folder containing the repository folder. In earlier versions of Sourcetree, or in an earlier version of MacOS, this was different. The "Show in Finder" Button used to open the repository folder directly. This is more convenient, in particular if you have many repository folders in the same directory.

[@Developer](/t5/user/viewprofilepage/user-id/2683011)Is there any way to get back the original behavior of the "Show in Finder" Button?


Answers:
author: ???
body: Just like florianh said and I think "Show in Finder" action should be like before.
SourceTree??????????????
Asked by MW_????:

Windows10????????????????

???????????

??????????????ID???????????

????????????????????

???PC????

C:\\Users\\xxx\\AppData\\Local\\Atlassian\\SourceTree

??password?????????????????

?**????????????url???????????** ?

??????????????????????

????????????

====

git -c filter.lfs.smudge= -c filter.lfs.required=false -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks clone --branch master [https://bitbucket.org/xxx/www.xxxx.co.jp/src/master/](https://bitbucket.org/mw_extech/www.sunplanet.co.jp/src/master/) C:\\xampp\\htdocs\\sun  
fatal: destination path 'C:\\xampp\\htdocs\\sunplanet' already exists and is not an empty directory.  
???????????????????????????  

====

?????????????????


Answers:
author: MW_????
body: ?????????????


Tags: language-ja
Credentials helper error still appearing in 3.3.9
Asked by School-learner:

I got this error message in sourcetree 3.3.8. I followed another person's solution by removing files in c:\\users\\\<profile name\>\\atlassian \& c:\\users\\\<profile name\>\\sourcetree and it worked. But in 3.3.9, the same pop up message appears. I wish to ask if there's a different solution. I'm pasting the screenshot in case someone thinks there's a different solution.

![sourcetree 3.3.9.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/103537i98B84C95F3B52667/image-size/large?v=v2&px=999 "sourcetree 3.3.9.JPG")


Answers:
author: DTech
body: From Powershell, navigate to

%localappdata%\\Atlassian\\SourceTree\\git_local\\mingw32\\bin\\

#run

./git.exe config --edit --system

#opens config in VI editor

#update \[credential\] helper  

\[credential\]  
helper = manager

Esc

:wq

![powershell_mFOqHMHJEC.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/108355i4F2E945EA5649B49/image-size/large?v=v2&px=999 "powershell_mFOqHMHJEC.jpg")![powershell_MX6nx0h1yE.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/108356i5E2BE1EF8773107D/image-size/large?v=v2&px=999 "powershell_MX6nx0h1yE.jpg")

comments: author: School-learner
body: Thank you but is your solution from the support team or you discovered this on your own? Where is this config file located? Can I edit it using notepad?

I have another bigger problem. See this link. <https://community.atlassian.com/t5/Sourcetree-questions/Persistent-github-and-credentials-popup-after-multiple-uninstall/qaq-p/1538633#M37579>
Customize single mouse click behavior
Asked by Wenning Qiu:

I recently found that SourceTree (3.3.9) often loads the source file in the editor when I just click on the file on "Staged filed" list or "Unstaged files" list to view the changes. I prefer to have single click not to load the entire file, but could not find an apparent way in Tools-Options to customize such behavior.

Can someone please help?


Answers:
author: Sapheena Jenner
body: Your question is little vague and relatively hard to understand you can Just go to the advanced search for problems and enter the JQL search which defines the problems you want to work on. Then click on the ellipses and select Bulk Edit. Follow the instructions on the screen.
SourceTree App (3.3.9) vanished
Asked by bee:

Hi,

I tried to installed SourceTree 3.3.9 on Windows10 and upon launching it from my desktop, the home screen showed up then vanished within 5 seconds. I tried uninstall and reinstall but still can't fix the problem. Can someone please help ??? Thanks.


Answers:
author: nadiahna
body: me too, i've crashed this app on version 3.3.9
Unable to create remote repository through sourcetree
Asked by james tocher:

Hello there,

I am using macOS Catalina Version 10.15.5, and Sourcetree version 4.0.1 (234). I am trying to create remote repositories in GitHub through Sourcetree but am receiving the following error:

Create Repository Failed

An error occurred while trying to create the repository. Please try again.

Error Contents:

message: Not Found

<https://developer.github.com/v3/repos/#create>

I have attempted removing my account, clearing all related keychains and adding my account again to no success, I have tried using a personal access token to sign into my account which does not work either.

The only way I can create a remote repository is through the GitHub website directly, upon doing which it will appear under the "Remote" tab in SourceTree.

Please advise.

Thank you,

James Tocher


Answers:
author: n9yty
body: I get a different error, about not having the right permissions. It looks like when the app connects with OAuth it only requests public read permissions, so it doesn't have the required ones to create repos? I have seen reports of this going back to version 3, so it seems there is no will or desire to fix it. Very sad. Why even have the feature available if it isn't going to work?


Tags: catalina

mac

remote

repository
'git lfs install' failed with code 2
Asked by K:

I'm trying to clone my project from bitbucket with SourceTree, and after a while I'm prompted with this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/102964i209C91377ED19B50/image-size/large?v=v2&px=999 "image.png")

But when I click Ja (yes) I get this:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/102965i9DF1C5DDD6CED2ED/image-size/large?v=v2&px=999 "image.png")

Any known solutions?

I've tried running as ST as admin. Same happens.


Answers:
author: adrimo
body: Hi, I had the same error and I was able to fix it with these steps:

1. Close Sourcetree
2. Go to your repo folder
3. Go to .git/hooks folder
4. Delete post-checkout, post-commit, post-merge and pre-push files
5. Open Sourcetree again and press the 'Yes' button to install LFS stuff. This time it should be successful.

Hope it helps.

comments: author: saju10
body: yes, its working! thanks


author: Gertjan Huiskes
body: I have the same issue.

LFS is not working: pushing a file (filetype is tracked for LFS) is not stored in the LFS store. (checked with 'git lfs ls-files')

When I open a terminal and manually enter the command 'git lfs install', there are no errors:  
- Updated git hooks.  
- Git LFS initialized.

But after closing and opening sourcetree, the messages appear again.

I found out that the issue is solved when I select the embedded Git Version, which is different from the system Git Version.

I checked the release notes for the higher versions, but I couldn't find anything related.

Versions:

![systemversion.png](https://community.atlassian.com/t5/image/serverpage/image-id/107366i9B5B32AA979DF9A1/image-size/large?v=v2&px=999 "systemversion.png")![embeddedversion.png](https://community.atlassian.com/t5/image/serverpage/image-id/107367iBAFD53B0A3C69C9D/image-size/large?v=v2&px=999 "embeddedversion.png")![sourcetreeversion.png](https://community.atlassian.com/t5/image/serverpage/image-id/107368i3ED4AE737CEA78FB/image-size/large?v=v2&px=999 "sourcetreeversion.png")

My problem is that someone who has the wrong version and ignores the above messages and clones the repository, LFS files are not pulled, instead the LFS pointer file is placed in the working directory.

Any help on this?
Unable to open on new mac
Asked by Ricky Blaha:

I get this error when trying to open on a new mac:

""Sourcetree.app" can't be opened because Apple cannot check it for malicious software.  

This software needs to be updated. Contact the developer for more information.

Chrome downloaded this file today at 2:31 PM from **[www.sourcetreeapp.com](http://www.sourcetreeapp.com)**."


Answers:
author: Jim Cumming
body: Another way to do this is to open your application tray by right clicking on it and choosing "open application" This will open the applications folder in finder.

You can then right click on Sourcetree and choose open. This will then give you the option to open the application and MacOS will remember your selection and allow you to open the application the normal way next time.


author: Daniel Eads
body: Hi Ricky, welcome to the Community!

The MacOS feature that prevents applications from being opened sometimes is called **Gatekeeper**. You can create an exception for the Sourcetree app by following these steps:
> In macOS Catalina and macOS Mojave, when an app fails to install because it hasn't been notarized or is from an unidentified developer, it will appear in S**ystem Preferences \> Security \& Privacy** , under the **General** tab. Click **Open Anyway** to confirm your intent to open or install the app.
>
> ![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/macos/Catalina/macos-catalina-system-preferences-security-general-open-anyway.jpg)
>
> The warning prompt reappears, and you can click Open.
>
> ![](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/macos/Catalina/macos-catalina-alert-unsigned-override.jpg)

Cheers,  
Daniel
Table Transformer TypeError: Cannot read properties of undefined (reading 'Application List')
Asked by William McNair:

I'm using the JIRA Issue Macro in the table transformer. All of the table fields are avaialble when writing the SQL, but when the merge runs it throws this error: Table Transformer TypeError: Cannot read properties of undefined (reading 'Application List')

Here is the SQL:

SELECT T1.'T',T1.'Key',T1.'Summary',t1.'Application List',  
CONCAT_VIEW_AGGR(FORMATWIKI(T2.'T' , " \\n")) AS 'Type - linked issues',  
CONCAT_VIEW_AGGR(FORMATWIKI(T2.'Key', " \\n")) AS 'Key - linked issues',  
CONCAT_VIEW_AGGR(FORMATWIKI(T2.'Summary', " \\n")) AS 'Summary - linked issues',  
CONCAT_VIEW_AGGR(FORMATWIKI(T2.'Status', " \\n")) AS 'Status - linked issues'  
FROM T1 LEFT JOIN T2 ON T1.'Linked Issues'-\>split(" , ")-\>indexOf(T2.'Key'::string) \> -1  
GROUP BY T1.'Key', T1.'T',T1.'Summary',t1.'Application List'

Here are the tables:

![Tables.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/325705i2058FED8E4E3B566/image-size/large?v=v2&px=999 "Tables.JPG")


Answers:
author: Stiltsoft support
body: Hi [@William McNair](/t5/user/viewprofilepage/user-id/2409170) ,

The error points to the 'Application List' column - seems that the macro can't find the column with such name.

Try to type in T1. and wait for the dropdown menu with the column names to choose from, then choose the name of your column.

In the query in both places this column goes as t1. (it looks that you've typed it manually and haven't used the dropdown hints) and on the screenshot there is also some text before the "Application" word that was painted in black.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Can I add a header or footer when creating a Global Template?
Asked by dkwan:

I am in Confluence and I'm going into admin settings to create a global pate template. Is it possible to add a header and footer to this?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You used to be able to, however, the menu no longer is available when creating or editing a template.

There is a ~~bug report~~ suggestion that you can vote for here:

<https://jira.atlassian.com/browse/CONFCLOUD-73414>


Tags: cloud

confluence-cloud
account free, issue created, cannot find link
Asked by Rogerio Oliveira:

Hello colleagues!

I have a free account, I created a space in confluence and on a page I created some issues that represent the stories to be developed. After a few months, when accessing, I discover that they have been deleted or I (admin) have lost access permission. Has anyone encountered this situation?

I recently created another space and created another project using Jira, is there any correlation? I can see the project space, the confluence pages..

however the issues I had created: no.

Thanks!


Answers:
author: Mikael Sandberg
body: Hi [@Rogerio Oliveira](/t5/user/viewprofilepage/user-id/4477595),

Welcome to Atlassian Community!

Free plan products that are inactive will be deactivated after 120 days, so based on your description that sounds like this is what happened in your case. You can learn more about the retention policy [here](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-to-Free-plan-products-if-they--x27-re-inactive-for-too-long). Once your instance is getting close to be deactivated you should receive an email asking you to access it or you will loose the data.

comments: author: Rogerio Oliveira
body: OK, Thank you very much!!


author: Rogerio Oliveira
body: As a security measure I made a backup and simulated a restore on another account and it worked well ;-) thanks!


Tags: cloud

confluence-cloud
Log in for Knowledge base access for customers
Asked by Daniel Elias:

Hi,

We are considering building a knowledgebase in Confluence for our customers but we would not want to make it public to everyone searching the link but rather make it available to our named users of our application (Not Jira-confluence users).

Somewhere in between user groups and anonymous access.

Is that possible?

<br />

Thanks


Answers:
author: Kristian Klima
body: Hi [@Daniel Elias](/t5/user/viewprofilepage/user-id/5504561)

There's this app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) by K15t which creates a doc center (KB if you prefer) for you from a Confluence space.

From your standpoint, it can do two thing that set it apart.

* It can create a doc center from a private Confluence space (the one that **does not** have the anonymous access enabled in permissions.)
* You can put your Viewport site behind your SSO.
  * That means that if your customers are using some form of federated login into your ecosystem (when you are effectively acting as the SSO provider so they can access your platform, your LMS, support, etc.), they should be able to access your Viewport site.

We're using Viewport and SSO for out internal documentation site (a sister site of our [public docs](https://docs.emplifi.io/)).

comments: author: Daniel Elias
body: Thank you Kristian. I will take a look and see if this could work with our SSO framework. Sounds promising!

D


author: Kristian Klima
body: Sure [@Daniel Elias](/t5/user/viewprofilepage/user-id/5504561)

Also, check Viewport docs, there's also a Token login option but I have no idea how that works.


author: Mikael Sandberg
body: Hi [@Daniel Elias](/t5/user/viewprofilepage/user-id/5504561),

Welcome to Atlassian Community!

It depends, your license plan allows you to add up to 5 guests for each license you have, see [this article](https://community.atlassian.com/t5/Confluence-articles/Collaborate-with-anyone-anywhere-with-Confluence-guests-GA/ba-p/2396148) for more information. The limit is that guests can only have access to a single space. So if your Knowledge would be under one space then this would work. But if you have more non Confluence/Jira users that needs access to it then your only option would be to enable anonymous users in order for them to be able to access it.

comments: author: Daniel Elias
body: Thank you for clarifying. We would need a substantially higher amount of guests to do this.

im sure I am not the first one to ask though, right?   

the idea here is to make it "public" but have security access management over our knowledge base. Is this something you have ever considered?


author: Mikael Sandberg
body: The most cases I have seen for KBs are all public ones, I know IBM was having theirs behind access control linked to your license, but I think that solution was their own. The only option that I can think of would be to use JSM, but the KBs that you can present on the portal is limited before the user have to search for them.


Tags: cloud

confluence-cloud
Exporting content from the Confluence Data center to the Confluence Server
Asked by Aleksandra Semina:

Hello,

Could you help?

We need to transfer a large amount of content from the Confluence Data Center 8.5.7 to the Confluence Server 8.5.4.

We want to do this through an xml file export and import procedure.

Is it possible? Have you ever had such an experience?

Best regards,

Aleksandra Semina.


Answers:
author: Barbara Szczesniak
body: [@Aleksandra Semina](/t5/user/viewprofilepage/user-id/5504507) Welcome to the Atlassian Community!

I can't help answer your question. I am just wondering, since Confluence Server reached end of life (EOL) in February, why do you want to move your content from Data Center to Server, rather than the other way around?


Tags: confluence-data-center

data-center

import

server
Issue With Excerpt Table formatting
Asked by sharee khaldi:

Hi All,

I have included an excerpt of a table into another page in confluence.

For some reason the table is displaying oddly, the columns are so long that many of them do not show up on the screen.

The table is uneditable, I'm not really sure what to do.

Send help! :)


Answers:
author: sharee khaldi
body: ![Screenshot 2024-05-23 093313.png](https://community.atlassian.com/t5/image/serverpage/image-id/325635i8834DFD35F98A669/image-size/large?v=v2&px=999 "Screenshot 2024-05-23 093313.png")

comments: author: Michael Heloua
body: Having the exact same issue. Still trying to figure out a solution.


Tags: cloud

confluence-cloud

table-excerpt