youngmon/atlassian-qna huggingface dataset:
I cannot delect my account
Asked by Shin Woo-Ram:

hello.

I'm looking for a way how to delect my Atlanssian account.

It's not helpful for me.

<https://confluence.atlassian.com/cloud/delete-your-atlassian-account-961259508.html?_ga=2.208988823.482727484.1571379716-1348346879.1571379716>

They pop it up Error message below.

---------------------------------------------------------------

* This account is the primary billing contact for one or more products.
* This account is a technical contact for one or more products.
* To continue deleting this account the account owner needs to visit my.atlassian.com and fix the above.

---------------------------------------------------------------

Am I not owner my account??


Answers:
author: Nic Brough -Adaptavist-
body: You need to do what it says in the error message - visit your account and remove yourself from the billing and/or technical contact details you are currently part of.
It is possible to change the color of a page title automatically after a predefined period of time?
Asked by catalin.saizu:

Hello,   

I would like to check if there is a possibility to change the color of a page title automatically after a period of time. (I want to make this, part of a review process for expired documents and the only things that I can think of is the changing of the color page after 1 year - expiration date of the page/article)  

Is this possible? Has anyone done this?   

Confluence version:

### Confluence 6.14.2
Thank you! {#toc-hId-1110362295}


Answers:
author: Dominic Lagger
body: Hi [@catalin.saizu](/t5/user/viewprofilepage/user-id/3603658)

There is one possibility to do that. You could write a javascript, which scrape the page to find the last modified date. Then this date you could compare with today, and if the date is more than 1 year ago, you just have to set the color of the title to red.

This means, that you won't be able to get all old pages, but you directly see it on the page itself. You can paste this code on the [custom html](https://confluence.atlassian.com/confkb/unable-to-use-confluence-upon-adding-some-customizations-in-custom-html-648218529.html) (At end of the BODY) in the admin console.

```
<script>


var lastmodifiedDate = new Date(document.querySelector('.last-modified').text);
var today = Date.now();

var difference = today-lastmodifiedDate.getTime();
if(difference >= 31556952000){
document.querySelector('#title-text').children[0].style.color = 'red';
}


</script>
```

Hope this helps

Regards

Dominic

comments: author: catalin.saizu
body: Hello Dominic,   

I will take some time to check this method.   

Thank you!


author: Nicolai Sibler
body: Hi Catalin,

you can't do this with Confluence's out-of-the-box means and I don't think that there is some customization to do it. (I think that the color shouldn't just appear when viewing the page, but also in the sidebar, macro outputs and so on... And even if you achieved this, you'd still miss an overview of the outdated pages.)

Did you have a look at the [Marketplace](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=review)? Maybe you'll find something that fits your requirememt there...

Best regards,

Nicolai

comments: author: catalin.saizu
body: Hello Nicolai,   

Yes there is something on Marketplace, Comala Workflow, we are waiting for the pugin but it will take some time ... and meantime I need a solution for this.   

Thank you!


Tags: confluence-server

server
Configure the help menu
Asked by Thor Henrik Nordvik:

Hi

I have recently taken responsibility over an Confluence site.   
They have changed the help menu, added links to internal pages.   
This page have been deleted, so now I need to change the menu.

How can I change this

![Help.PNG](/t5/image/serverpage/image-id/69898i95CEC209191077B9/image-size/large?v=v2&px=999 "Help.PNG")


Answers:
author: Nicolai Sibler
body: Hi Thor Henrik,

maybe the changes to the help menu have been made with custom HTML.

Check out Admin ? Look and Feel ? Custom HTML ? At end of the BODY. If you find the outdated links there, just delete the very code lines and save.

Best regards,

Nicolai


author: PVS
body: Hallo [@Thor Henrik Nordvik](/t5/user/viewprofilepage/user-id/3567833)

Follow The Link It's Helps To You More,

by adding a plugin:

<https://developer.atlassian.com/display/CONFDEV/Adding+an+Option+to+the+Editor+Insert+Menu>

I hope this helps. :)


Tags: confluence-server

server
Edit page on selected line / cursor position
Asked by Hartmut Leister:

I would like to start the Editor for a page and jump to a selected position.

As of now, I have to remember the position, scroll to the top, press "Edit", and scroll back down.

I would like to use the following (or similar) workflow:

* highlight/select a word/line
* wait for the context menu  
  (see <https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html>)
* In the context menu there should be a new button "Edit on selection", which I would press
* The editor is opened, jumps to the selected text (optionally highlights it)

**My Questions:**

* How can I enable this or something similar?
* Might there be a plugin for this?


Answers:
author: Robert M_ M?nch
body: So, we are 15 months ahead and editing longer pages is still super-annoying.

When will switching to edit mode just stay on the page where I am?


author: Boris MBOUMEHANG
body: Hi,   

First of all, welcome to the Atlassian Community. It is good to have you here!   

I have the same issue as the one you mentionned, but I did not find a very smooth workaround in Cloud.  
In **server** , there is a Marketplace's app which seems to do the job : **[InPlace Editor for Confluence.](https://marketplace.atlassian.com/apps/33286/inplace-editor-for-confluence?hosting=server&tab=overview)** In fact, a user can enable the "selection editing" feature while this app is installed in the Confluence instance, and then modify specific parts of the page.   

I hope this will help. :)  

Have a nice day!   
Boris


Tags: confluence-server

server
How multiple images will be displayed one after the other?
Asked by Gowtham:

I want to upload more than one image. But it should not display all the images on the page. The order how I Uploaded in the same way the imaged should come one by one. Like in flipkart if we see any product the images will come know one of after another without clicking and also even by clicking.


Answers:
author: Dara
body: The best way you can do this in Confluence Cloud would be through the 'Gallery' macro: <https://confluence.atlassian.com/doc/gallery-macro-139434.html>

I'm not sure, however, if this will create exactly the feel you are going for. It seems that what you want is more a picture carousel. The paid plugin 'Handy Macro's for Confluence' allows this option, but sadly it is not (yet) available for Confluence Cloud.

The 'Image Galleries and Sliders' plugin is available for Cloud ([https://marketplace.atlassian.com/apps/1213914/image-galleries-and-sliders?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1213914/image-galleries-and-sliders?hosting=server&tab=overview)), but also costs money, and might not give you the functionality you need.

Sadly, Confluence does not always give us all the functionality we might want, at least not for free, but I hope this gives you a better overview of the possibilities :).


Tags: confluence-cloud
Hierarchical File System Attachment Storage - Modulo Question
Asked by Lisa Segura:

Hi,

In the example on this page - <https://confluence.atlassian.com/doc/hierarchical-file-system-attachment-storage-704578486.html>, what is meant by "The least significant 3 digits"? In the spaceid 800432, which would be the least significant 3 digits?

Thank you.

Lisa


Answers:
author: Axel Meikies
body: Hi Lisa,

in this Example the least significant 3 Digits are 432.

Regards

Axel

comments: author: Lisa Segura
body: Thank you!


Tags: confluence-server

server
Page restrictions: Can a user who has "view" permission for a page also comment?
Asked by Linda Schmandt:

That's it: In page restrictions I have only 2 options: view, or view and edit. I'd like others to be able to view AND COMMENT ON my page, but not to edit. Does the view permission include comment privileges?

A yes or no answer would be great. If the answer is no, then an answer that explains how to allow other users to view and comment on a page would be great, even if the answer is "set up a new space with just that page in it, and set the detailed permissions on that space."

I do have admin privileges.

thanks!


Answers:
author: Alexander Ling
body: Hello [@Linda Schmandt](/t5/user/viewprofilepage/user-id/591684)

The answer is yes. If they can see the page, they can also comment even if you restrict it to "View". If you choose to restrict it you also get to choose which people that can edit the page.

Hope that solves your issue! :-)

comments: author: Linda Schmandt
body: Thanks!


Tags: cloud

confluence-cloud

restriction
Scriptrunner and Code Block Macro - bodyAsString does not work
Asked by Samuel James Griffin:

I'm writing a ScriptRunner snippet to pull content from a page so that I can parse it, and so far I've been able to pull content but it ignores the content in the code block macro, is there something I'm missing, or will this method not work with content in macro blocks?

import com.atlassian.sal.api.component.ComponentLocator

import com.atlassian.confluence.pages.PageManager

import com.atlassian.confluence.pages.Page

def pageManager = ComponentLocator.getComponent(PageManager)

def page = pageManager.getPage(myPageID)

return page.bodyAsString

Is there a mistake in that, or another way to pull the content in the page other than page.bodyAsString?


Answers:
author: Peter-Dave Sheehan
body: I don't see a mistake with this.

Here is what I see when i do the same:

* This is the target page:![2019-10-18 13_12_35-Test page2 - Peter-Dave Sheehan - Confluence - QAD Inc - http___qgorqadlin541.qa.png](https://community.atlassian.com/t5/image/serverpage/image-id/69963i3C9B7882700E4864/image-size/large?v=v2&px=999 "2019-10-18 13_12_35-Test page2 - Peter-Dave Sheehan - Confluence - QAD Inc - http___qgorqadlin541.qa.png")
* This is the macro preview:![2019-10-18 13_15_47-Edit - Home - Peter-Dave Sheehan - Confluence - QAD Inc - http___qgorqadlin541.q.png](https://community.atlassian.com/t5/image/serverpage/image-id/69964i1CE9C2C95EB984F8/image-size/large?v=v2&px=999 "2019-10-18 13_15_47-Edit - Home - Peter-Dave Sheehan - Confluence - QAD Inc - http___qgorqadlin541.q.png")
* When you look a the code behind the preview (chrome developer panel):![2019-10-18 13_16_20-DevTools - qgorqadlin541.qad.com_8080_pages_editpage.action_pageId=35241928.png](https://community.atlassian.com/t5/image/serverpage/image-id/69965iB77B8F424C5CC23B/image-size/large?v=v2&px=999 "2019-10-18 13_16_20-DevTools - qgorqadlin541.qad.com_8080_pages_editpage.action_pageId=35241928.png")

comments: author: Samuel James Griffin
body: So in my case I need to be able to return the information in the code block, and when I try it just skips over. Using your example I need it to return:

A page with

content inside code block

Content after


Tags: confluence-server

macro

scriptrunner

server
Questions For Confluence
Asked by J-O-R-G-E:

Is community.atlassian.com built into some macro or plugin that can be installed on Confluence?

I would like to have questions/answers on my Confluence space with the option of showing view counts, votes, top contributors, etc..

I know there is a macro buit-in, but I would also like to generate some reporting from it as well as displaying leaders boards and such,,,


Answers:
author: Kat Warner
body: [Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=server&tab=overview) is likely what you are looking for however it is not the same as this online community.


Tags: confluence-server

server
Where did the change comment box go?
Asked by Nickey Wood:

Hello All

There use to be a text box at the bottom of the page during an editing process to record a comment outlining the change(s) being made, the comment was then shown in the history macro if added...where did the box go?

It seems as though in the recent update the box to record comments have been removed, does anyone know where its moved to?

Thank you,

Nickey


Answers:
author: Shannon S
body: Hello Nickey,

Thank you for contacting us about this.

When we [revamped the Confluence Editor,](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html) some features were removed due to their lack of use. However, we have heard you and are gathering information below to consider including it in the future

* [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695) *Bring back the "what's changed" comment* box

You can keep an eye on the [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) for future updates and releases in the new editor.

Let me know if you have any questions.

Regards,

Shannon


Tags: cloud

confluence-cloud
search by a contributor who is no longer authorized
Asked by Steve Herman:

I want to search for data that was contributed by an ex-employee, sadly the search by contributor only seems to work for current contributors. Is there a work-around?

thx, steve


Answers:
author: Nathalie Chiva
body: A colleague of mine found a way:

You can go to "People". You will not find the contributor there, since he/she has no access anymore - suppose their email address is toto@xxx.com. Select anybody, let's say titi@xxx.com. You will access all their activity. Then, in the URL, replace the email address of this contributor with that of the one you need. So in my example, I am replacing [https://documentation.xxx.com/display/\~titi@xxx.com](https://documentation.xxx.com/display/~titi@xxx.com) with [https://documentation.xxx.com/display/\~toto@xxx.com](https://documentation.xxx.com/display/~toto@xxx.com). And there you go.


author: Nathalie Chiva
body: A colleague of mine found a way:

You can go to "People". You will not find the contributor there, since he/she has no access anymore - suppose their email address is toto@xxx.com. Select anybody, let's say titi@xxx.com. You will access all their activity. Then, in the URL, replace the email address of this contributor with that of the one you need. So in my example, I am replacing [https://documentation.xxx.com/display/\~titi@xxx.com](https://documentation.xxx.com/display/~titi@xxx.com) with [https://documentation.xxx.com/display/\~toto@xxx.com](https://documentation.xxx.com/display/~toto@xxx.com). And there you go.


author: Doug Swartz
body: [@Steve Herman](/t5/user/viewprofilepage/user-id/1704830) you don't indicate whether you are on the cloud or server version of Confluence. Knowing that helps us answer your questions more accurately.

On our server Confluence contributor search works fine. However, the nice little "Contributor" box search does not work.

To search for a former user's contributions:

1. On the search screen, switch to the Advanced search.

![advancedSearch.png](https://community.atlassian.com/t5/image/serverpage/image-id/69928iAB9F1CFE8A3C2C80/image-size/large?v=v2&px=999 "advancedSearch.png")

2. Enter the search string Contributor = userid

![searchResults.png](https://community.atlassian.com/t5/image/serverpage/image-id/69927iE3C4ED4138A43958/image-size/large?v=v2&px=999 "searchResults.png")

comments: author: Steve Herman
body: [@Doug Swartz](/t5/user/viewprofilepage/user-id/853364) didn't know what version I have. google search indicates i probably have server version since the URL is [https://CompanyName.atlassian.net/wiki/](https://tetravue.atlassian.net/wiki/search?search_id=155e1d6d-c201-4ad8-9e11-8e96123a8b9b&text=mechanical)

Tried the Contributor = userName but that doesn't seem to work.


author: Doug Swartz
body: You're on the cloud version. (atlassian.net is the domain) I'm sorry that I can't help you.

You might want to take a look at this page <https://confluence.atlassian.com/confcloud/search-confluence-and-find-recent-pages-724765412.html> It mentyions some changes in how you get to the advanced search capabilities.


Tags: contributor
User unable to edit page that has access to edit page??
Asked by Ryan Fletcher:

I am a novice Confluence user (non-admin) and have edit access to many pages, but when I click the edit button it spins displaying "Connecting" at the bottom. The page just spins and never connects. If I click "Save" it will save a blank page over the current page, which I am then able to edit normally. Is there resolution with this?

Thanks

-Ryan Fletcher

![Screen Shot 2019-10-17 at 1.28.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/69847iBA8C9B6674D6935C/image-size/large?v=v2&px=999 "Screen Shot 2019-10-17 at 1.28.44 PM.png")


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Ryan Fletcher](/t5/user/viewprofilepage/user-id/3602953) ,

Welcome to the Atlassian Community! Is it happening from all the browsers? Are you unable to edit any of the confluence pages and all the pages spin when you click on Edit ?

Thanks,

Amith Mathur
What do you wish you had known/done when you first set up your KB?
Asked by Ashley Arciero:

I'm working on setting up a document/procedure repository in Confluence for the first time and need to make this as easy as possible on myself and, more importantly, for the engineers who will be populating it.

What do you wish you had known or done when first setting up your KB?

How far did you go in automating the setup or creating the page tree structure before turning it over to individual content authors? (Or were they responsible for initial page creation so as to have the "correct" page author?)

Any tips/tricks for making templates that are easy to use and help produce the most consistent results? (Thinking of things like how to maintain specific image sizes in order to have a consistent look/feel without asking engineers to manually resize each image.)

Open to plugins/add-on recommendations if there are tools you can't live without for populating and administering your KB.


Answers:
author: Andrew Laden
body: Little bit of a quick brain dump here.

When we built our our knowledge base, we spent a decent amount of time on how to organize it. And it helped make it clean.

While search is good, you really want your space to be navigable in some sort of rational way. So decided on what your hierarchical structure is and laying it out ahead of time is great. You want to avoid the "flat" space.

Also build your top/landing page first. And put in lots of content there to help visualize and navigate your structure. Page tree macros. different search methods, etc. Try all the macros and see what looks good to you. It helps a lot and helps make it look "professional"

Templates were useful. I built my structure based on technologies. And then each technology had a landing page that was built from template. I then had templates for 3 different kinds of docs. And on the technology landing page, I was able to use the "create from template" macro to put an "Create new \<type\> document" right in the page. Any by putting a label on the template, they were prelabeled, which made it very useful for other macros.

Finally, train your users to have meaningful page titles. Having a hierarchical structure may lead them to think they can just name the page "Installation Instructions" Which is fine if the user is browsing to the page, but horrible for searching. The page name should have enough content in it for the user to understand what will be on the page based on just seeing the name in a search result list.

Hope that helps.


Tags: confluence-server

server
Confluence site running slow in Hyper-V VDI
Asked by Dave Jaggs:

Hello all,

We have a client that run Confluenceusing Chrome in a HypeV VDI. I am talking about 26seconds(average) load time on VDI vs 4seconds on physical. After a lot of troubleshooting we have ruled out the following:

- ISP (works perfectly well on physical machine in the same infrastructure)  
- Specific VDI (happens on all VDI in their infrastructure)  
- Any security policies (we have tried a vanilla, off the domain, VDI  
- Any user setting (happens on both domain users or local)

Not ruling out software or settings within, is there anyone that has experienced this before or can someone advise on what Confluence needs to run efficiently, example java version or flash, cpu, ram, perhaps a special setting in the Hyperv host? etc?

Just wanted to run it past the community before we do the drastic and conver them all to ESX :)

Cheers in advance.


Answers:
author: Darryl St_ Pierre
body: [@Dave Jaggs](/t5/user/viewprofilepage/user-id/3602854) , not an answer but another question... have you or the client tested other sites VDI vs. physical? I am pretty certain Flash is not involved, nor Java (but not 100%).

I have seen similar behavior in our environment (not HyperV but Citrix) at one time. Never explained, but my guess was/is a configuration issue somewhere on our perimeter (firewall, security devices, etc.).

Darryl

comments: author: Dave Jaggs
body: Hey [@Darryl St_ Pierre](/t5/user/viewprofilepage/user-id/1757592) thanks for your reply...sounding more and more like this is turning into an ESX migration project :)

The answer, we have tested on a HV virtual server and got the same result, but not VDI. To add we did test on ESX vm and it was much better.

We have also ruled out the firewalls and any security devices as we tested a VDI to ypass all of that and got the same result. The only common thing in the slowness is the HV environment somewhere.

Cheers.


Tags: confluence-cloud
Confluence pages not loading UI elements in Google Chrome unless user does "hard refresh"
Asked by Shamus Daily:

Many of our Confluence Cloud users are not able to view UI elements correctly in Confluence pages using Google Chrome Version 77.0.3865.120 unless they do a "hard refresh" (MacOS: shift+\[click reload button\], Windows: ctrl+\[click reload button\]). Upon investigating with Chrome's DevTools, this is the file that does not load:

<https://domaintools.atlassian.net/wiki/s/d41d8cd98f00b204e9800998ecf8427e-CDN/653743510/h/0b734276b06c3a2896e1f30457ed339e/_/download/contextbatch/css/_super/batch.css?externals=d1dff98c7f2a97bfbb1479e8fc09d76b>

If I do a "hard refresh" the file loads fine, but with different values in the folder path and the "externals" query string argument:

<https://domaintools.atlassian.net/wiki/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-24391019/h/0b734276b06c3a2896e1f30457ed339e/_/download/contextbatch/css/_super/batch.css?externals=__local-default__>


Answers:
author: Boris MBOUMEHANG
body: Hi Shamus,   

I had a similar issue few months ago (sometimes, I had totaly blank pages when browsing Confluence and Jira). The issue was our proxy server (ZScaler), which blocked some specific HTTPS requests. So, what we did was to whitelist SSL inspection and Antimalware detection for all the**[Atlassian URLs](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html),** and it solved the problem.   

Maybe you could try to see if there is nothing to whitelist on your proxy. If not, you can still follow this **[troubleshooting guide](https://confluence.atlassian.com/kb/browser-troubleshooting-guide-330796533.html)** , before opening a ticket to the **[Atlassian support](https://support.atlassian.com/contact)** .   

I hope this will help.   

Thanks  
Boris


Tags: cloud

confluence-cloud

jira-software