youngmon/atlassian-qna huggingface dataset:
Remove a "discovered" product
Asked by Jeanne Howe:

We had Confluence show up under "Discovered" products. The user that created the product has no idea how they did it, and therefor has no idea how to remove it. How do we remove this product?

![discovered.png](/t5/image/serverpage/image-id/145724i1ED462E17179A35A/image-size/large?v=v2&px=999 "discovered.png")


Answers:
author: Ang?lica Luz
body: Hello [@Jeanne Howe](/t5/user/viewprofilepage/user-id/1648613),

Thank you for reaching out to Atlassian Community!

The Discovered products is a new feature where administrators can view cloud sites that their managed users have an account.

* [Review discovered products](https://support.atlassian.com/organization-administration/docs/review-discovered-products/)

> Products appear in this list when:
>
> * Your managed account signs up for Confluence or a Jira product.
> * Your managed account signed up for Confluence or a Jira product before you verified your domain and claimed their account.

I found the Confluence site Vidhya created and it's already deactivated and soon it will be deleted. When it happens, it will no longer show on the list.

Kind regards,  
Ang?lica

comments: author: Jeanne Howe
body: Ang?lica,

Thank you for the information. Can I suggest that the Discovered Products page include a Status of the product. This will inform the Admins as to the state of the product and whether or not additional action needs to be taken.

Jeanne


author: Ang?lica Luz
body: Hello Jeanne,

Thank you for the suggestion. I created a feature request ticket for that:

* [Show the status of the sites on Discovered products](https://jira.atlassian.com/browse/ACCESS-1064)

Also, while searching for the features, I found a bug that affects the Discovered products that may affect your site too. The current status of the site is Deactivated, but it might not be removed from the list after is Deleted due to the bug:

* [Viewing Discovered Products shows deleted sites](https://jira.atlassian.com/browse/ACCESS-1061)


author: Jeanne Howe
body: Thank you Ang?lica,

I have voted for both issues.

Jeanne


author: lisa_jackson
body: Hi [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290)

How can I delete discovered products that were created by users who have now left the company?


author: Daniel Holmes
body: What I have had to do is find that user in my list of managed users and update their email to one I have access to and then I can recover the password on that account via that email (the new login email ID of that cloud account user) and I have the needed permissions. If you export discovered products as CSV it shows the user that created it. 99% of the time they would still have org admin permissions


Tags: cloud

confluence-cloud
List all pages a user has access to
Asked by jkyteN:

We have someone leaving the company that has access may confluence spaces/pages. Are there any tools/plugins that I can use to aid in this? Trying to find an easy way to make sure their replacement transitions easily.

Thanks!


Answers:
author: Niranjan
body: Hi [@jkyteN](/t5/user/viewprofilepage/user-id/173608) - This might help <https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-user-can-access-321258272.html>


Tags: confluence-server

server
Page Cloning
Asked by Stephanie Johns-Chin:

How do I clone a page so that I only need to change the Page name before editing?


Answers:
author: Niranjan
body: Hi [@Stephanie Johns-Chin](/t5/user/viewprofilepage/user-id/4412842) ,

How about Copy page option? <https://confluence.atlassian.com/conf74/copy-a-page-1003128405.html>

comments: author: Stephanie Johns-Chin
body: Perfect!!!!!


author: Stephanie Johns-Chin
body: Thank you!!!!!


author: Niranjan
body: Hi [@Stephanie Johns-Chin](/t5/user/viewprofilepage/user-id/4412842) - Kindly accept the answer so that the thread will be marked as closed.


Tags: confluence-server

server
The team calendar was not included in the export of the space from one server to another.
Asked by Stephanie Hurt:

The team calendar was not included in the export of the space from one server to another. Do you have to export it as a .ics file separately and import it into the new space?


Answers:
author: Niranjan
body: Hi [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) ,

This was a bug reported <https://jira.atlassian.com/browse/CONFSERVER-50953>, but Atlassian has marked it as won't fix.

Here is a KB article that can help to find calendars and it's creator.

<https://confluence.atlassian.com/confkb/how-to-list-all-created-team-calendars-for-confluence-their-creators-and-the-creation-date-779162521.html>

Another similar discussion : <https://community.atlassian.com/t5/Answers-Developer-Questions/Find-calendars-related-to-space/qaq-p/474050>

BTW, you are correct. You can export these calendars as .ics and import them after the space import.


Tags: confluence-server

server

team-calendars-for-confluence
Is it possible to return the deleted space?
Asked by Anton:

The Knowledge base space was accidentally deleted. Can you get it back from your server backup, please?


Answers:
author: Niranjan
body: Hi [@Anton](/t5/user/viewprofilepage/user-id/4418771) ,

You may need to restore the complete server xml backup to a new instance (or your dev instance) ---\> Export the space backup in xml format --\> import it in your production. Kindly be informed that

1. Space ID and Page IDs of the space will be different after the space import in production instance.

2. Confluence attachment hierarchy is different from JIRA

<https://confluence.atlassian.com/doc/hierarchical-file-system-attachment-storage-704578486.html>

3. After restoring the complete xml backup in dev instance, make a note of space id as this will be important for copying attachments or you can

find the directory where attachments for a particular space are stored, go to `<confluence url>/admin/findspaceattachments.jsp` and enter a space key.

4. Import the space into production using the xml backup.

Moving attachments will be a challenge if you have many pages/attachments.

comments: author: Anton
body: [@Niranjan](/t5/user/viewprofilepage/user-id/715719) Thank you, I'll try it now!


author: Niranjan
body: [@Anton](/t5/user/viewprofilepage/user-id/4418771) Please be sure that you restore the complete server xml backup to a new/DEV instance and NOT TO YOUR PROD instance. Plan for change and have necessary backout plans. And if your confluence is a CLoud instance , I would recommend to connect with Atlassian.


author: Anton
body: Thank you!


Tags: cloud

confluence-cloud
Can we create a new page in Discussion Forum from a JIRA Service Desk ticket through automation?
Asked by Suman Debnath:

Hi,

I am exploring options to transition a request/query posted on JIRA Service Desk to a new post on Discussion Forums. Both of these being on Atlassian server platforms, I was wondering if I could set up an automation to see this through.

I understand a way of triggering a Scriptrunner mentioned in the [SRCONF-1511](https://productsupport.adaptavist.com/browse/SRCONF-1511) thread, but checking if there are other ways.

Thanks for the help in advance!


Answers:
author: Hana Ku?erov?
body: Hi [@Suman Debnath](/t5/user/viewprofilepage/user-id/4418444) ,

welcome to the Atlassian Community!

Usually these kind of requests are handled by the applications like ScriptRunner, which enables you to send a request to the Confluence's REST API. Sometimes there are easier ways, but it depends on the application. Please, which application do you use for discussion forums in the Confluence?

Thank you.

comments: author: Suman Debnath
body: Thank you Hana! This is helpful


Tags: confluence-server

server
Is /gateway/api/xpsearch-aggregator/search/v2/advanced available for REST consumption?
Asked by Kyle Fox:

Hello,  

We have noticed that searches performed via the Confluence UI provide more accurate results than those performed using the search REST API. I took a look at what the Confluence UI is doing when performing search, and found the following API being used:  

POST <https://x.atlassian.net/gateway/api/xpsearch-aggregator/search/v2/advanced>  

```
{
   "pagination": {
      "limit": 25
   },
   "query": "health",

   "filters": [
      {
         "@type": "labels",
         "labels": [
            "condoc"
         ]
      }
   ],
   "cloudId": "removed",
   "scope": "confluence.page"
}
```

<br />

The results for this call are significantly more accurate than if we attempt the same search via the documented search API:  

GET <https://x.atlassian.net/wiki/rest/api/content/search?cql=type=page> and label=condoc and text\~"health"

Is the /gateway/api/xpsearch-aggregator/search/v2/advanced API okay to consume via REST, or is the interface subject to change without notice? Alternately, is there a way to get the /wiki/rest/api/content/search to perform like the former?  

Thanks!

-Kyle


Answers:
author: Matt Lemons
body: Were you able to figure out how to return the proper results using the search REST API?

Using the Confluence UI, I can return the results that I want, but using the same search terms via the REST API doesn't.

comments: author: Kyle Fox
body: Unfortunately not.  

We've since moved over to retaining our own index using Algolia.


Tags: cloud

confluence-cloud
My name is not visible for Administrator
Asked by Joanna Komorowska:

My Administrator wants me to assign a permissions to access some pages.

When she types my name in the filed "Share page", my name is not listed.

Please add me wherever, to make my account visible.


Answers:
author: Clark Everson
body: Hi [@Joanna Komorowska](/t5/user/viewprofilepage/user-id/4418128) ,

When you say your Administrator, are you referring to a Space Admin or Confluence Admin? In Cloud there is also another level, Site Admin.

If for your Confluence Instance, then your admin should check to see if you have the proper user settings. If they have questions or information to add here they can feel free to update this.

If you have settings as a user in your Confluence instance and they can see that you have the proper space permissions then you should be fine. However, depending on the setup your user could be being pulled from LDAp or an external directory, or it could be from an internal directory. Without knowing how your specific Confluence instance was setup by your Admins (Confluence Admin and Site Admin) it would be really hard to give some suggestions as your overall instance will be unique. And the Admins (Confluence and Site) are the ones that have the ability to fix these issues.

Best,

Clark

comments: author: Joanna Komorowska
body: Thanks Clark, I got an information that I don't the Confluence license. I have requested for a one.


Tags: cloud

confluence-cloud
Can I access the page attachments after deleting the Confluence page?
Asked by Nishant Misra:

I have a Release Page in my Organization's Confluence. It contains multiple releases of several related components (software modules), altogether around 150-200 attachments.

Now I am trying to refactor it, by moving releases of each component into its separate page. However, I am not reattaching the attachments, rather I am just copying the table containing releases of one component to that component's release page. The table will contain links to the release files attached to original page.

Finally we want to delete the original release page.

My question is that, if I delete the original page while the new refactored pages contain the links to attachments attached/uploaded to original page, will these attachments be accessible after deletion?


Answers:
author: Nic Brough -Adaptavist-
body: Attachments are deleted as part of the page they are attached to.

So, no, you'll need to copy or move the attachments if you want to keep using them.

comments: author: Nishant Misra
body: Thanks Nic for quick reply.

As I mentioned earlier, I have a lot of attachments.

Is there a way I can move them selectively and in bulk?


author: Nic Brough -Adaptavist-
body: No, you'll need to move them by hand. A bulk edit can't know where you want to put each one.

Of course, you could cheat and leave them where they are - move the page they are attached to into a space that you're going to keep and the users will all be able to see, then just carry on serving them from that page (even if you remove all the page content). It's not uncommon to see Confluence spaces that have "resource" type pages that don't contain real contain, but act as a shared attachment store.


author: Nishant Misra
body: Thanks for the solution. I will do it that way. I will convert the original page into Resource page and then make it a sibling page of rest of the individual release pages.

Thanks again !! :)


Tags: attachment

confluence-server

delete

page

server
Issue having adding attachment to Confluence page via API
Asked by Vishwanath:

Hello Team

I am having an issue adding attachments (jpeg/png) to the Confluence page via API.

I receive \<status-code\>404\</status-code\> response.

I am using Postman and using CURL as defined in the documentation.

Any help would be highly appreciated.

Thanks in Advance


Answers:
author: Niranjan
body: Hi [@Vishwanath](/t5/user/viewprofilepage/user-id/2375272) ,

404 is

Returned if;

* The requested content is not found.
* The user does not have permission to view it
* The attachment exceeds the maximum configured attachment size.

<https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/#api-api-content-id-child-attachment-post>

comments: author: Vishwanath
body: Hi [@Niranjan](/t5/user/viewprofilepage/user-id/715719)

We are able to update content and via the confluence page able to add attachments.

It is only thru API, seeing issues.


author: Niranjan
body: Hi [@Vishwanath](/t5/user/viewprofilepage/user-id/2375272) - The issue may be related to the way to use the credentials in the POST/PUT RESTAPI methods.


Tags: cloud

confluence-cloud
Personal Trello integration with Slack
Asked by Mike Connors:

I want to be able convert Slack messages to Trello cards whenever they represent a new project i need to track. But, I don't want to connect my Trello "team" (just me, personal account) to my Slack "team" (the whole company).

If I make this connection, will everyone in my Slack org see it?


Answers:
author: Mike
body: Hi Mike,

The Trello app for Slack requires that you connect the Slack team to your Trello team, and that's the only way that can work right now.

Other people in your Slack team will see the app, but they wouldn't be able to access any content in Trello without authenticating. If you were to interact with the Trello app in a shared channel, though, they *would* see any content that you post, because you're authorized.


Tags: integration

slack
How to stop email notifications from trello every time i sign in
Asked by Julie INK:

This is the email I am getting: "New sign in detected on your Trello account." I have two Trello accounts and I sign in and out of them multiple times per day. This is generating an email every time. It's driving me nuts. I don't want to stop all notifications, just this one. Suggestions? {#toc-hId-1852522367}
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Iain Dooley
body: \&nbsp;The best option would be to avoid logging out and back in so much by creating an additional profile in your web browser which would allow you to switch between accounts much more easily.  
Another option would be to create a filter in your email to delete these emails.  
You \*might\* also find that these don't get sent if you have 2 factor authentication enabled. I don't recall ever seeing an email like this and I have always had 2 factor authentication turned on.

comments: author: Julie INK
body: thanks for the suggestions, I think I will try a different web browser profile.
Filter option is missing on all boards for one user
Asked by Cameron Alzubi:

One user on my team does not have the Filter option in her Side bar (missing from ...more) as well. Can't figure out why only her! It doesn't appear on any of the boards she belongs to on her team.


Answers:
author: Iain Dooley
body: [@Cameron Alzubi](/t5/user/viewprofilepage/user-id/2578876) what happens if they hit the "f" key which is the keyboard shortcut for filtering?

comments: author: Cameron Alzubi
body: Will give it a try and see what happens!


author: surbhi_goyal
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks for the tip, it was a great help


Tags: filter
Why I can't see number of notifications on my bell notifications icon on web app?
Asked by Bartosz Nalepa:

Hi Guys,

is there an option to toggle between indicator on notifications on bell icon that shows a number of unread threads? It was very helpful to see how much of stuff is unread without clicking on bell icon. Thanks in advance for help.

cheers,

BN


Answers:
author: Iain Dooley
body: [@Bartosz Nalepa](/t5/user/viewprofilepage/user-id/2583031) There is no way to switch, and it may not even be consistent between users since they appear to be testing the feature.

at the moment the desktop app shows the number for my account.

Definitely provide feedback on the feature though! That way they can gauge the success of their test.

<https://trello.com/contact>

comments: author: Iain Dooley
body: [@Bartosz Nalepa](/t5/user/viewprofilepage/user-id/2583031) There is no way to switch, and it may not even be consistent between users since they appear to be testing the feature.

at the moment the desktop app shows the number for my account.

Definitely provide feedback on the feature though! That way they can gauge the success of their test.


Tags: notification
TRELLO - LIST ORDER LOCK
Asked by Max Pawlikowski:

Hi Guys.

If this topic is to be found somewhere please point me the right direction :)

I'm looking for a solution to lock the lists set up so that other team member cant move them around or rename them or a solution to reload the default saved lists order.

Any way to make this happen?

Thank in advance for help :)


Answers:
author: Max Pawlikowski
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) thanks for the feedback.

Can you tell me a short story how to make this work via trellinaror step by step?

comments: author: Iain Dooley
body: [@Max Pawlikowski](/t5/user/viewprofilepage/user-id/2577790) Sure thing here is a step by step setup guide:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

That shows you how to install and run code and links through to full documentation.


author: Iain Dooley
body: [@Max Pawlikowski](/t5/user/viewprofilepage/user-id/2577790) anything like this requires automation via the API. This is probably outside of the scope of Butler, but could be done using Trellinator:

<https://trello.com/integrations/#trellinator>

You could, for example, detect any list move or list name change and, if done by a non-admin user restore the name or position to what it was previously.

You could unarchive a list as soon as its archived, too.
Is it possible to order lists for myself only?
Asked by Vinny Alves:

I have a board with several team members. We each have our own list. However, some team member lists are off the screen. Is it possible for team members to reorder lists for themselves only, i.e. without everyone else seeing the reordering?


Answers:
author: Iain Dooley
body: [@Vinny Alves](/t5/user/viewprofilepage/user-id/2577947) this handy chrome extension might make it easier for your team:

<https://chrome.google.com/webstore/detail/collapsible-trello-lists/kejemfjfgoaekplmemlkjljcfloiemho?hl=en>

comments: author: Vinny Alves
body: Thanks, Iain. It really helped clear the clutter. I've reached out to the extension developer to see if he can get the Firefox add-on back online as well.


author: Alex Christensen
body: Reordering lists is a global change to that board, unfortunately. Everyone will always see lists in the same order when looking at the same board.

Is it out of the question to reconsider how the board is constructed? I don't know your use case, but if you use fewer columns for categorization and then just add members to the various cards that relate to each user, that might work. Your team members would also be able to filter on just their cards pretty easily that way.

comments: author: Vinny Alves
body: Thanks for the idea. I'll give the collapsible trello lists extension a go first and if that's not good enough, I guess I'll have to bite the bullet and reorganize.
How can I retrieve all of my archived cards from the last 18 months (in bulk)?
Asked by Ken Young:

My company uses Trello as a project manager for the Art Dept. and we'd like to create a client list of sorts for each artist's board for each year.

We each create a new card for each order that's processed through our department, so each card has a specific Purchase Order number \& the approved proof before production began. After it was produced, we archive the card as part of the order process.

**Now I'd like to adjust our process a little:**   
For each artist I'd like to have a client list for 2017, 2018 and 2019 and put all cards (orders) handled that year in that designated list in that artist's board. BUT to do so would require UN-archiving all of each artists' board's archived cards.

I can't find anywhere where it explains how to do this in bulk. Would we have to go back and search for each card then click Send to Board?

I thought about using Butler to help do this, but I was told it only handles actions in groups of 10 and then, of course, there is the weekly action limit \& we already use Butler for minor automation throughout each week.

I'd venture to guess each artist has 300-800 cards per year since we started using Trello. The year with the most to retrieve would be 2018 since we only used Trello for a few months at the end of 2017.

Does anyone have any advice or suggestions? PLEASE help!

Thank you!!


Answers:
author: Iain Dooley
body: [@Ken Young](/t5/user/viewprofilepage/user-id/2576720) this is something that could be automated pretty easily using Trellinator which is a Google Apps Script framework for doing what Butler basically does but in more for a "real code" environment:

<https://trello.com/integrations/#/trellinator>

comments: author: Ken Young
body: We ended up using our slow time in the office to do it manually. We know this is a problem now, so we'll avoid archiving cards the way we did before (developed a more organized way) so that we won't have this issue again.

Thank you though!


Tags: archive

bulk-edit
How to sinc 2 different accounts in trello?
Asked by ????????? ???????????:

Hi guys

I have 2 accounts in trello: personal and for work. Is it possible to sync them?

For my colleges easier to connect with me by my work email and account.

And for me is easier to have all tasks in one account (personal).

Could you suggest me smth?

Thanks

Best regards

Anastasia


Answers:
author: Danny Zuccaro
body: Hi Anastasia,

The following [link](https://help.trello.com/article/739-merging-multiple-trello-accounts) will walk you through the steps of merging the accounts.

Hope this helps,  
Danny