youngmon/atlassian-qna huggingface dataset:
Can't add a personal board
Asked by Colleen Krezel:

I have been using Trello for years and I have been able to create unlimited "PERSONAL BOARDS" and now I can't find the option. The option to choose "no team" and create the personal board is not there anymore.

Here are screenshots showing that I can't choose "no team" and I inculded a screenshot of an previous board I created that let me choose "Personal" and "Private". I don't have that option anymore. PLEASE HELP. Thank you!

![Screen Shot 2020-11-10 at 10.46.07 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/117728i7EA530CF294943B9/image-size/large?v=v2&px=999 "Screen Shot 2020-11-10 at 10.46.07 AM.png")![Screen Shot 2020-11-10 at 10.46.14 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/117729i6E365019E7716B28/image-size/large?v=v2&px=999 "Screen Shot 2020-11-10 at 10.46.14 AM.png")![Screen Shot 2020-11-10 at 10.47.08 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/117730i57940FC4633029B9/image-size/large?v=v2&px=999 "Screen Shot 2020-11-10 at 10.47.08 AM.png")


Answers:
author: Michael Pryor
body: Here's a help doc on this topic that explains it:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>


author: Vero Rivas
body: Hi [@Colleen Krezel](/t5/user/viewprofilepage/user-id/4155813)

Take a look at this post

<https://community.atlassian.com/t5/Trello-questions/Can-t-create-personal-board/qaq-p/1525482>

Regards


author: Joost Nijhof
body: Same here [@Colleen Krezel](/t5/user/viewprofilepage/user-id/4155813) ... Trello, help? :)
How can I delete and account and join my companies account?
Asked by Anna Messina:

I recently signed up with Trello, forgot my password and now I cant sign in with the link my company sent me.


Answers:
author: Soumyadeep Mandal
body: Hi [@Anna Messina](/t5/user/viewprofilepage/user-id/4155768) ,

Welcome to the community!

Please read this documentation and follow the steps <https://help.trello.com/article/743-recovering-your-trello-account>

I hope it will solve your problem!
can?t se my objects in my calendar
Asked by Johan:

can't se my objects in my calendar, what do i do?![Sk?rmavbild 2020-11-10 kl. 15.09.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/117706i2C8AC948BBF9D6E3/image-size/large?v=v2&px=999 "Sk?rmavbild 2020-11-10 kl. 15.09.53.png")


Answers:
author: Dan Ivory
body: Hey [@Johan](/t5/user/viewprofilepage/user-id/4155694)

Have you added due dates to the cards? Also maybe you have some filters on?

If you press 'f' on your keyboard it will open the filters/search menu and you can select/deselect the labels/filters you have.

Cheers,

Dan
Como restringir a visibilidade
Asked by a.buarque:

Tenho um time de 17 gestores de cada ?rea. Cada um administra uma ?rea especifica, mas todos fazem parte de um mesmo time.

Estou recebendo diversas reclama??es pois quando um gestor convida outro ou at? mesmo um colaborador, ao inv?s de chegar o card a que foi convidado, est? enxergando todos os cards de todos os outros gestores. Existem assuntos sensiveis que n?o podem ser visualizados por pessoas externas a cada ?rea. Como fa?o para restringir a visibilidade de forma que pessoas externas ? area enxerguem apenas a atividade a que est?o relacionados?

Isso ? critico para mim. Todos os gestores est?o enquadrados como administradores do time.


Answers:
author: Soumyadeep Mandal
body: Hi [@a.buarque](/t5/user/viewprofilepage/user-id/3989073)

Please read these documentations and change the permission accordingly!

<https://help.trello.com/article/791-changing-permissions-on-a-board>

<https://help.trello.com/article/732-adding-observers-to-boards>

<https://help.trello.com/article/1215-team-admin-permissions>
Interconnecter des tableaux Trello
Asked by Lanson:

Bonjour je souhaiterais savoir si il est possible d'interconnecter des tableaux Trello


Answers:
author: Soumyadeep Mandal
body: Hi [@Lanson](/t5/user/viewprofilepage/user-id/4155623) ,

Welcome to the community!

Please read this article <https://blog.trello.com/multi-board-workflows-trello-butler>

It has all the information you require!
How does collection work?
Asked by Gil Gildore:

What is the purpose of using a collection


Answers:
author: Soumyadeep Mandal
body: Hi [@Gil Gildore](/t5/user/viewprofilepage/user-id/4119455) ,

You can read this documentation <https://help.trello.com/article/1004-creating-collections-for-business-class-teams>
Problems with authorisations of teammembers
Asked by David Ruprecht:

I have only the freeversion and invited around 200 persons for my teamboard. All are invited to teammembers. Some of theme can read and write, some of theme not. The setting of the board is: Reading and editing allowed for all members.

I cannot understand why it do not works for all members. Is there anybody who can help?

Because it is only the freeversion, I can't change the status of the members. They are all admin...

thanks a lot for a short help

david


Answers:
author: Michael Pryor
body: Are some of your users not "joining" the board? There's an explicit join step they need to do.


Tags: configuration
Card due date the next day, it will show "tomorrow"...
Asked by Edpax:

When I open a card, if the due date is the next day, it will show "tomorrow"So when I make a hard copy of it Due date will show "Tomorrow" instead of the actual date. How to keep this from happening? I want to show the actual date on my printout.


Answers:
author: Edpax
body: Actual date is shown

![2020-11-10 23_19_29-TV Repair _ Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/117649i9047F62D4C66799F/image-size/large?v=v2&px=999 "2020-11-10 23_19_29-TV Repair _ Trello.png")

But when I open the card and print it Due date is showing "tomorrow"

![2020_11_10_23_19_51_SAMSUNG_LA40B650T1M_FREE_on_TV_Repair_Trello2.png](https://community.atlassian.com/t5/image/serverpage/image-id/117650iCBD9E61305A49C57/image-size/large?v=v2&px=999 "2020_11_10_23_19_51_SAMSUNG_LA40B650T1M_FREE_on_TV_Repair_Trello2.png")I want to have it printed showing the actual date.

Any help please.
Ekip ?yelerinin kat?ld?klar? panoda sadece kendilerinin kat?ld?klar? kartlar? g?rmelerini sa?lamak
Asked by Esra YAL?IN:

kat?ld?klar? panoda kendilerinin dahil olmad??? kartlar? g?rmelerini engellemek istiyoruz.

yard?mc? olur musunuz?


Answers:
author: Nezih Bilgin
body: Merhabalar,

Kullan?c?lar?n, sa?daki men?den 'Kartlar? Ara' se?ene?ini se?ip, kendi isimlerini se?meleri yeterli olacakt?r.

Umar?m bu yard?mc? olur,

comments: author: Esra YAL?IN
body: ?ok Te?ekk?r ederim Nezih bey,

Bunu filtrelemeden sadece y?neticinin yapabilece?i bir ?ey yok de?il mi? (?rne?in ben y?neticiyim, panodaki kartlar?m?n hangi ?yelere ait oldu?unu g?rebiliyorum ama ?yeler birbirlerinin hangi kartta olduklar?n? bilmiyor.)


author: Nezih Bilgin
body: Bir ?ey de?il Esra Han?m,  
Trello'da ?u an bunun i?in bir izin mekanizmas? yok. Bununla ilgili [Hipporello](http://Hipporello.com) olarak bizim ?al??malar?m?z var. Takipte kal?n :)


author: Esra YAL?IN
body: Bilgilendirme i?in ?ok te?ekk?r ederim :)

?yi ?al??malar Nezih bey.


Tags: card

security
? ???? ?? ?????????? ???????????????? ?????? ????????? ? ???? ??????????
Asked by ????:

? ???? ?? ?????????? ???????????????? ?????? ????????? ? ???? ?????????? (??????? ? ???????? ? ???????? ??????????). ??? ?????? - [https://trello-gid.ru/kalendar-v-trello/#:\~:text=%D0%94%D0%BB%D1%8F%20%D0%BD%D0%B0%D1%87%D0%B0%D0%BB%D0%B0%20%D0%BD%D1%83%D0%B6%D0%BD%D0%BE%20%D0%BF%D0%B5%D1%80%D0%B5%D0%B9%D1%82%D0%B8%20%D0%B2,%D1%81%D1%81%D1%8B%D0%BB%D0%BA%D1%83%20%D0%B8%20%D0%BD%D0%B0%D0%B6%D0%B8%D0%BC%D0%B0%D0%B5%D0%BC%20%D0%94%D0%BE%D0%B1%D0%B0%D0%B2%D0%B8%D1%82%D1%8C%20%D0%9A%D0%B0%D0%BB%D0%B5%D0%BD%D0%B4%D0%B0%D1%80%D1%8C](https://trello-gid.ru/kalendar-v-trello/#:~:text=%D0%94%D0%BB%D1%8F%20%D0%BD%D0%B0%D1%87%D0%B0%D0%BB%D0%B0%20%D0%BD%D1%83%D0%B6%D0%BD%D0%BE%20%D0%BF%D0%B5%D1%80%D0%B5%D0%B9%D1%82%D0%B8%20%D0%B2,%D1%81%D1%81%D1%8B%D0%BB%D0%BA%D1%83%20%D0%B8%20%D0%BD%D0%B0%D0%B6%D0%B8%D0%BC%D0%B0%D0%B5%D0%BC%20%D0%94%D0%BE%D0%B1%D0%B0%D0%B2%D0%B8%D1%82%D1%8C%20%D0%9A%D0%B0%D0%BB%D0%B5%D0%BD%D0%B4%D0%B0%D1%80%D1%8C).


Answers:
author: Soumyadeep Mandal
body: Hi [@????](/t5/user/viewprofilepage/user-id/4155000) ,

Welcome to the community!

Please read this documentation and follow the steps <https://help.trello.com/article/829-using-trello-with-google-calendar>

comments: author: Arii Quixote Bridget
body: Hello. Thanks for the informative answer, but that doesn't solve the problem. I followed the instructions. Synchronization is complete, the link is attached, but the cards are not displayed in the google calendar. How to solve this problem?
I have the trello on app, how to access on computer?
Asked by Okeeffe Wellington:

I registered on Trello using the app. Problem is I am trying to access on laptop but it is not doing so.

When I try to log in on laptop it is saying its a different account and it let me into a brand new account.

Please advice


Answers:
author: Nic Brough -Adaptavist-
body: This suggests you are using a different account on the laptop and the mobile app. You'll need to use the same account. Check what account the app thinks you are logged in with and use that to log in in the browser.
Change Add item to top of checklist
Asked by emily Davis nelson:

In checklists, is there a way to put Add Items at the top of the checklist instead of at the bottom of a checklist? We have many items on the list and it makes for a lot of scrolling to get to the bottom to add a new item. Thanks


Answers:
author: Blair at Atlassian
body: Hi Emily,

Thanks for your Community post about the order of newly added checklist items. We don't currently have an option to place new checklist items at the top of the list, but I will let our team know you'd like to see this!

Currently, to reorder checklist items, drag and drop each checklist item to its new location.

All the best,  

Blair  
The Trello Team
How to Embed Card link or card Name in Email sent to members
Asked by Mostafa Ahmed:

Hello  
I have created a rule to notify any assigned member by sending an Email once a checklist item is assigned to him

My question is how to Embed/capture the specific Card link and attach it in the Email notification sent to the members as part of the Email subject or body to be autamated in the rule

as the only clickable in the Email direct you to the whole board, not the card member were assigned to


Answers:
author: Garrett
body: Hi Mostafa,

Hm, it sounds like you're looking for Butler's variables: <https://help.trello.com/article/1157-variables>

You can enter different variables in your email subject or body, which will then show the relevant card information in the email sent.

For example the {triggercardlink} variable would be replaced with a link to the card that triggered your rule.

comments: author: Mostafa Ahmed
body: Thank you very much it worked for me  
got the point
Bulk Delete Users
Asked by Raven Clarke:

Does anyone know of a way to bulk delete users who have Trello accounts within the Atlassian instance? All documentation and APIs provided by Support address deleting users with access to Jira/Confluence products but not Trello.


Answers:
author: Daniel Ebers
body: Hi Raven,

do you want to remove a member from an organisation within Trello ([this is described here](https://developer.atlassian.com/cloud/trello/rest/api-group-organizations/#api-organizations-id-members-idmember-delete) and could be done along with some basic scripting also by means of a bulk update) or do you want to delete an useraccount from Atlassian Access completely?  
In the latter case the specific configuration changes differs for managed vs. unmanaged accounts.

Cheers,  
Daniel

comments: author: Raven Clarke
body: Hi Daniel,

Thanks for your reply!

We want to delete user accounts from Atlassian Access completely. These users are no longer with the company and need to be removed from our Atlassian instance including every product they currently have access to using their corporate email address.

Question, how can I find out if they are managed vs. unmanaged accounts?


author: Daniel Ebers
body: Hi Raven,

it will depend if you are using an Identity Provider (like Active Directory) or if the accounts are "just" managed accounts.

The following guide describes this better - going through these steps you can easily determine if they are managed accounts or not:  
<https://confluence.atlassian.com/cloud/delete-a-managed-account-961259516.html>

If you do not have the option to delete the accounts there then they are either unmanaged (only the user that created the account can manage it) or you need to do it via Identity Provider (f.e. Active Directory).

Cheers,  
Daniel
Auto setting a due date based on a subject line from email
Asked by Richard:

Hello

I am just looking into setting up an order form board for department.

What I would like to do is set a due date and / or time based on an emails subject line or maybe first line of email.

Thanks

Richard Evans


Answers:
author: Richard
body: You may try Butler. See this option below.

![Set Due Date.png](https://community.atlassian.com/t5/image/serverpage/image-id/117592iA016AFC93C38E962/image-size/large?v=v2&px=999 "Set Due Date.png")

comments: author: Richard
body: Thanks, Id missed that as Id an action set to add a label, but Ive switched it round so the date is the trigger and then it adds the label.

Perfect


author: Mike Shupp
body: Excellent, thank you!


author: Soumyadeep Mandal
body: Hi [@Richard](/t5/user/viewprofilepage/user-id/4154388) ,

Welcome to the community!

Please read this article <https://blog.trello.com/plan-email-calendar-trello>


Tags: due-date
Argh!! Keyboard short cut stupidity
Asked by Anna Huthmaker:

Argh!! I was typing and obviously hit something wrong and now none of my cards are showing. The lists are showing and they say the number of cards in the list, but I cannot get them to open. Can you help me? Thank you!!!


Answers:
author: Fabienne Gerhard
body: Hi [@Anna Huthmaker](/t5/user/viewprofilepage/user-id/4154324)

welcome to this wonderful community

My first idea is that you may pressed 'q' (see only your cards) - try 'x' (clear all filters)

Also see this helpful [cheatsheet](https://blog.trello.com/trello-keyboard-shortcuts-infographic) and have a look in [help](https://help.trello.com/article/798-using-keyboard-shortcuts-in-trello)!

Feel free to ask for more help ?

comments: author: Anna Huthmaker
body: Thank you SO much!!! That did the trick!! And I have saved that website with the shortcuts. I really apprecaite you!!! :)


author: Fabienne Gerhard
body: You are most welcome! Great that I could help.
Atlassian Bill for UVA
Asked by Alison Hill:

Hi,

How do we pay the bill for UVA?

Thanks,

Alison


Answers:
author: Sajit Nair _Trundl_
body: Hi [@Alison Hill](/t5/user/viewprofilepage/user-id/4154208) , can you please share more details ?  
what is UVA ?  
You have posted this in Trello, do you mean bill for your school/university for using Trello?  
If yes, go to your product page and under teams, you should find that option.
We are considering Standard edition, how can 250 GB file storage limit be increased?
Asked by Jyoti Bhasker:

What is cost and process of increasing 250 GB file storage limit for Confluence Standard Edition?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jyoti Bhasker](/t5/user/viewprofilepage/user-id/4904679) ,

welcome to the Atlassian community!

You can upgrade from Standard to Premium in order to have unlimited storage (<https://www.atlassian.com/software/confluence/pricing>).

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
the confluence and jira cant run right on vm from backup or snapshot
Asked by songtao:

#### **i used VMware workstation** **statlld the confluence 17.1 and jira 8.16 with mysql 8.0 on centos 7.5 verything is ok?when i upload the vm to Exsi environment or exported ovf i got this issue?have someone solved them.** {#toc-hId-144579989}

**confluence issue**

**??** ????

**??** ? \[13\] ??? \[errors.jsp\] ?????

**??** ?????????????????????

**????**

```
org.apache.jasper.JasperException: ? [13] ??? [errors.jsp] ?????10:     <link rel="shortcut icon" href="johnson/fav-confluence.ico">11:     <%12:         JohnsonPageI18NProvider johnsonPageI18NProvider = (JohnsonPageI18NProvider) BootstrapUtils.getBootstrapContext().getBean("johnsonPageI18NProvider");13:         String translations = johnsonPageI18NProvider.getTranslations().serialize();14:     %>15:     <script>16:         window.i18n = <%=translations%>;
```

<br />

<br />

**):??** ??????? stack ????? server logs ???

*** ** * ** ***

### Apache Tomcat/9.0.58 {#toc-hId-134076885}

**![2022-05-01_205618.png](/t5/image/serverpage/image-id/195407iE5C1C0D3B2B75DDE/image-size/large?v=v2&px=999 "2022-05-01_205618.png")**

**jira issue, like**Database: We've found an error in MySQL supported version! but i stall the right version, anyway jira can runing on vm in vmware workstation.

#### **![2022-05-01_201605.png](/t5/image/serverpage/image-id/195405i88982351B4061219/image-size/large?v=v2&px=999 "2022-05-01_201605.png")** {#toc-hId-824638359}

#### Database: We've found an error in MySQL supported version! {#toc-hId--982816104}

The database type in your `dbconfig.xml` is set up to MySQL 8.0 and your MySQL version is different. Consider using MySQL 8.0 database type instead  
See our documentation for more information on changing database type.
[Learn more](https://confluence.atlassian.com/x/sIkjN)


Answers:
author: songtao
body: i got the answer from /var/atlassian/application-data/confluence/confluence.cfg.xml.when move the vm to another environment?i changed vm ip address but confluence.xml.cfg doesn't chang same time. jira same ?

caution ?

\<property name="hibernate.connection.url"\>jdbc:mysql://192.168.64.187:3306/confluence\</property\>


author: Nic Brough -Adaptavist-
body: This is what it says it is - the database you have configured is reporting that it is of a version not compatible with this what is in your dbconfig file.

You'll need to correct the dbconfig file, or change the database to a supported one.

comments: author: songtao
body: yes, but why the jira can running in vm from vmware workstation , when updload to another environment error cameout?
RTL support for confluence cloud
Asked by Arik Sheffer:

Hello,  
Is there any RTL support for Hebrew in confluence cloud?

I saw it's a very old issue...

The following didn't work: [CONFCLOUD-1373](https://jira.atlassian.com/browse/CONFCLOUD-1373)

Thank you for your help!


Answers:
author: yaniv_shoshani
body: Hi,

Yes there is!

You can find our RTL Addons for Confluence Cloud or Data Center in the Atlassian Marketplace:

Cloud: [RTL for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1228597/rtl-for-confluence?hosting=cloud&tab=overview)

DC: [RTL for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1228597/rtl-for-confluence?hosting=datacenter&tab=overview)

Cheers,

Yaniv


author: Srinatha T
body: Hi [@Arik Sheffer](/t5/user/viewprofilepage/user-id/4904016) ,

Welcome to Atlassian community.

Nope, at this moment it isnt available . Please vote and watch the above feature request.

I found below plugin but its for server and not cloud.

* [Arabic-for-confluence](https://marketplace.atlassian.com/apps/1219018/arabic-for-confluence?hosting=server&tab=overview)

Hope they will release one for cloud soon.

Thanks,

Srinath T


Tags: cloud

confluence-cloud

language-he

right-to-left
confluence SSL certificate expired
Asked by rckonda:

Hi

I'm having issues with confluence server with expired certificate. How can I renew and what are the steps I need to follow?

thanks

Ramesh


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@rckonda](/t5/user/viewprofilepage/user-id/4904388)

also a welcome to the Atlassian community.

First of all, you need to get a new certificate, probably from the same source you got it last time. If you don't know where that is or want to switch, I can recommend [Let's Encrypt.](https://letsencrypt.org/)

If you have your certificate, it really depends on the setup you have for your Confluence Server/Data Center.

* In case you have a load balancer like an nginx or Apache in front of your Confluence, you'd need to configure SSL on that level. There's also plenty of resources out there for these cases, e.g. [Nginx](http://nginx.org/en/docs/http/configuring_https_servers.html) and [Apache](https://httpd.apache.org/docs/2.4/ssl/ssl_howto.html).
* If you don't have a load balancer and directly access Confluence, go with what [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) said.

Hope that helps,  
Matthias.

comments: author: noore alam shahariya
body: **I need to support**


author: Fabio Racobaldo _Herzum_
body: Hi [@rckonda](/t5/user/viewprofilepage/user-id/4904388) ,

welcome to the Atlassian community!

You need to install new certificate on the jdk server side using the following guide <https://confluence.atlassian.com/conf59/running-confluence-over-ssl-or-https-792499769.html>

Hope this helps,

Fabio

comments: author: rckonda
body: thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)


author: Kishan Sharma
body: Hi [@rckonda](/t5/user/viewprofilepage/user-id/4904388)

Welcome to the Atlassian Community!  

You can find detailed steps of requesting and configuring SSL certificate at - [Running Confluence Over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html)

Hope this helps!

comments: author: rckonda
body: thank you


Tags: confluence-server

server
file view customize add file type
Asked by Anderson Hsu:

Dear all,

Some file can not preview at confluence preview file macro, such as zip,7z,msg file. Would it be possible to manually to add file type to preview? Thanks a lot.


Answers:
author: Srinatha T
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040) ,

Welcome to Atlassian community.

Some modules in the **Confluence Previews** app dependent on **Confluence Document Conversion Library** and**Confluence Files** . If the either or both are disabled it will not be possible to preview files on the page though other preview and download actions work as expected.

Could you please check if all the modules are enabled. ?

Thanks,

Srinath T

comments: author: Anderson Hsu
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

Thanks, the both module is enabled status, as I know some file can not preview, I try to find customized method for them.

![NN3qyKzsnE.png](https://community.atlassian.com/t5/image/serverpage/image-id/195413iF46D375D59675933/image-size/large?v=v2&px=999 "NN3qyKzsnE.png")

![dLMy8mj7IB.png](https://community.atlassian.com/t5/image/serverpage/image-id/195414iECDC5E1806290D04/image-size/large?v=v2&px=999 "dLMy8mj7IB.png")


Tags: confluence-server

server