youngmon/atlassian-qna huggingface dataset:
Can't activate Jira users in Crucible: "A Display name is required"
Asked by Inavero Purchasing:

Trying to activate a user in crucible, we've got plenty of license headroom to do so, gives me these 3 errors when I try to click the checkbox and save:

* This user's details are held externally, so the email address and display name cannot be edited in FishEye and Crucible.

* A display name is required.

* Not a valid email address.

Of course the user is held in Jira, and crowd authenticated to fisheye/crucible, so there is a valid email \& display name. This user has been an active crucible user in the past as well.  

On editing the user in Crucible I see the email/display name, they are greyed out and uneditable since they come from Jira. Hitting the save button clears the email/displayname fields when the page reloads and displays errors. Looks like a code regression in fisheye/crucible, where it can't tell those fields are indeed populated on form submit. Tested in latest Chrome \& Firefox, crucible v3.6.2  


Answers:
author: gustavo_refosco
body: Hi Justin,

As the **Crucible user** option is present only in Crucible I think it should be possible to edit it even the user being handled externally, so I've raised <https://jira.atlassian.com/browse/CRUC-7063>for it. Please consider applying the workaround suggested in the bug report.  

Please allow me also to add I observed this only with version 3.6.x. In version 3.5.x it is working fine.

Regards,  
Gustavo Refosco  


Tags: fisheye-crucible-administration
How to add groups from LDAP automatically?
Asked by Steffen Breitbach:

I'd like to add group**s** from our LDAP directory containing their users (rather than having to add groups manually and add the users one by one).


Answers:
author: Steffen Breitbach
body: Answer from Atlassian Support: sync is ++not++ possible at the moment!

See also: <https://jira.atlassian.com/browse/CRUC-5728>


author: Steffen Breitbach
body: Okay, so I have a proper LDAP setup now (I guess) but groups still aren't being synced.

The Base DN is

```
ou=fisheyeandcrucible,ou=ims_service,o=organization,c=DE
```

users are at

```
ou=users,ou=fisheyeandcrucible,ou=ims_service,o=organization,c=DE
```

while groups are configured as

```
ou=groups,ou=fisheyeandcrucible,ou=ims_service,o=organization,c=DE
```

I have clicked "Re-Sync" in the "LDAP Authentication settings" and I can see the changes in the "Users" section of the admin page. However, I can't see my LDAP groups in the "Groups" section.

What filter does Fisheye apply to identify LDAP groups?

Regards

Steffen


author: Steffen Breitbach
body: Hi Felipe,

thanks for the answer. I'll have to consult our SVN admins for that. I'll keep you posted.

Regards  
Steffen


author: Felipe Kraemer
body: Hi Steffen,

One of the LDAP configuration fields in FishEye is the "When Synchronisation Happens", in which you can decide to "Copy new users and changes to existing users".

This means that on every re-sync any new LDAP group associated to existing FishEye LDAP users will be added to FishEye, and also any new LDAP users with their corresponding groups will be added to FishEye.

Can you please give this a try?

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer


Tags: fisheye-crucible-administration
How do I deal with a Crucible user who's left the organization?
Asked by Paul O'Flynn:

I don't see an option to re-assign their reviews and they're currently blocking a bunch, any suggestions on how best to deal with this? We're using Crucible/Fisheye on-premise 3.3.1

Thanks in advance,

Paul


Answers:
author: Bob Swift (personal)
body: Go into each review and do **Edit Details** for instance. You will need to make sure you have **Edit Review Details** permissions - look at the permission schemes associated with the project.

If it has to do with old reviews etc, then this may help:

[How to transition or delete multiple reviews](https://bobswift.atlassian.net/wiki/display/crucli/How+to+transition+or+delete+multiple+reviews) (or doing similar things from the UI).


author: Paul O'Flynn
body: Thanks for the quick response. I'd like to try this via the UI first if possible. Here's an example: The Author has left the organization. I don't see an "Edit Details" option or anything similar that would seem to allow me to change anything here. I am an administrator on this server but don't actually do reviews myself. Any thots?

Thanks.

crucible.png  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/How-do-I-deal-with-a-Crucible-user-who-s-left-the-organization/qaq-p/222838?attachment-id=9813){#link_116541a663eaac}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/3010/1/crucible.png){#display_116541a663eaac_0}

comments: author: Bob Swift (personal)
body: I added some info to my answer.


author: Paul O'Flynn
body: That was it, thanks for being patient with my simpleton questions!


author: Bob Swift (personal)
body: No problem! I remember struggling with that same problem many years ago.


Tags: fisheye-crucible-administration
Can crucible perform delta reviews?
Asked by L. Schimmel:

Is there a way to assign a review of only small parts of a code file? How can I set this up?


Answers:
author: Felipe Kraemer
body: Hi Leonard,

According to [this document](https://confluence.atlassian.com/display/CRUCIBLE/Adding+content+to+the+review), you can review entire files, or [create a pre-commit patch](https://confluence.atlassian.com/display/CRUCIBLE/Creating+patch+files+for+pre-commit+reviews) and upload it to the review.

I believe the second option is what best fits your needs.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer
User mapping permissions
Asked by Ziliang Guo:

We're using Fisheye with Crucible 3.4.4 and it shares user accounts with Jira, since both of them are authenticating against the same LDAP backend. Crucible however lets anyone with an account configure user mappings between the Fisheye/JIRA account and the SVN accounts. That's, a pretty glaring permissions issue. Is there a way to prevent users from doing this? Cause even outright disabling access to projects does not stop a user from doing this.


Answers:
author: lpater
body: Hi Ziliang,

you can disallow users from configuring user mappings themselves by turning off the 'User managed mappngs' option in the admin panel. See <https://confluence.atlassian.com/display/CRUCIBLE/Configuring+User+Managed+Mappings> for details.


author: Ziliang Guo
body: Thanks for pointing the option out.


Tags: fisheye-crucible-administration
fisheye crucible timeline is empty
Asked by Team Werkzeugunterstuetzung:

The timeline view of Confluence is always empty. Details are shown. That is true in our actual new 3.5.2 but it's true too in our older Version 2.10.0

Are there any settings i missed to set to see the timeline?

Crucible Timeline is empty .png

This is what i see if i look at one of the reviews (example). The same happens for ALL reviews.  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/fisheye-crucible-timeline-is-empty/qaq-p/436651?attachment-id=6297){#link_115b860bf4eefa}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/5800/1/Crucible%20Timeline%20is%20empty%20.png){#display_115b860bf4eefa_0}


Answers:
author: Team Werkzeugunterstuetzung
body: The tool is crucible and not confluence, sorry, guess you already recognized that. As requested i made a support call with JIRA Issue CRC-7704

Best regards


author: Piotr Swiecicki
body: The history is loaded by an AJAX action, usually you should see the timeline content displayed within less than a second. We may need more information to help with this issue - starting with the browser you are using, checking all the AJAX requests send by it and the responses. Would you consider raising this in support.atlassian.com so we could investigate, please?


Tags: fisheye-crucible-administration
Does crucible support document reviews?
Asked by L. Schimmel:

Code Reviews using a SVN repository already work quite good. But is there a way to review documents like office files using crucible?


Answers:
author: Felipe Kraemer
body: Hi Leonard,

There was a improvement request related to this some time ago:

<https://jira.atlassian.com/browse/CRUC-2299>

The [final consideration](https://jira.atlassian.com/browse/CRUC-2299?focusedCommentId=346839&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-346839) from the Crucible product manager was:
> Hi,
>
> After spending quite some time evaluating our priorities we decided to not address this issue. I am aware of the number of people that have voted for this and I can understand the benefits that MS Word support could bring if it was implemented.
>
> However, we chose to focus on improving the performance of Crucible to make sure that it will function in the best way possible as our customers grow. This is a fairly complex effort and in order to achieve it we have to make some tough calls like this one and push back on adding new features.
>
> MS Word support is a complex task in itself and we would be taking too much risks trying to tackle this while achieving our main performance goals.
>
> If you have any question regarding this decision, please comment on this ticket. I'll make sure that you get a concrete response.

Nonetheless, you might want to try the suggestion given here:

<https://answers.atlassian.com/questions/138703>

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer


author: Mary M
body: Is this still off Atlassian's radar? If it does not support doc reviews at all, it is totally off my radar as a review tool.
Is there a way to implement existing review checklists in crucible workflow?
Asked by L. Schimmel:

Hello everyone,

i am now setting up a crucible instance in our company and wondered if there is a way to integrate the existing review questions list (currently a excel file) into the crucible workflow.

Best regards


Answers:
author: Felipe Kraemer
body: Hi Leonard,

There are a number of different ways in which you can use Crucible for code reviews, as outlined in these documents:

<https://confluence.atlassian.com/display/CRUCIBLE/The+Crucible+workflow>

<https://confluence.atlassian.com/display/CRUCIBLE/Defining+your+workflow>

However, it is not possible to customize the workflow. You just choose a pre-defined workflow which suits your team.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer

comments: author: L. Schimmel
body: Thanks for your answer but that is not what I meant. I am fine with the pre defined workflow in Crucible. But I want to provide existing question lists that contain questions like: "Are there no nested interrupts used?" or "Are all safety relevant variables either stored double inverse or secured by a CRC?" Is there a way to view those points in crucible?


author: Felipe Kraemer
body: Hi Leonard,

At this time, the functionality you're requesting is not yet possible in Crucible.

However, you can customize Crucible by developing a plugin that extends the review functionality:

<https://developer.atlassian.com/display/FECRUDEV/FishEye+and+Crucible+Developer+Documentation>

Kind regards,  
Felipe Kraemer
I have allocated crucible@crucible-app:/usr/share/atlassian/fecru-3.5.1/bin$ echo $FISHEYE_OPTS -XX:MaxPermSize=4096m -Xms4096m -Xmx7168m for FishEye on linux server but it has failed to run when I checked logs i found following error
Asked by rahuldanwade:

There is insufficient memory for the Java Runtime Environment to continue.

# Native memory allocation (malloc) failed to allocate 2863661056 bytes for committing reserved memory.

# Possible reasons:

# The system is out of physical RAM or swap space

# In 32 bit mode, the process size limit was hit

# Possible solutions:

# Reduce memory load on the system

# Increase physical memory or swap space

# Check if swap backing store is full

# Use 64 bit Java on a 64 bit OS

# Decrease Java heap size (-Xmx/-Xms)

# Decrease number of Java threads

# Decrease Java thread stack sizes (-Xss)

# Set larger code cache with -XX:ReservedCodeCacheSize=

# This output file may be truncated or incomplete.


Answers:
author: William Zanchet [Atlassian]
body: Hi Rahul,  

Based on past customers OS that has a 32bit architecture has a limited amount of memory that we can allocate. I would recommend you to migrate from OS 32bit to 64bit and if you're using JRE 32bit, I also suggest you to upgrade to 64bit.  
That way you can use your computer resources at a maximum.   
You've mentioned that the CPU is running out of physical RAM, so I would recommend you to increase so can have enough memory to work, and then do the fine touch by adding the JVM parameters there.  

Cheers,

WZ  

comments: author: rahuldanwade
body: Hi William,upgrade to 64bit is the only solution.Is there any workaround?


author: rahuldanwade
body: in which file FISHEYE_OPT values are stored?which directory on linux platform?


author: rahuldanwade
body: what is maximum heap size I should allocate.

currently it is 7168MB

and permanent size is 4096


Tags: fisheye-crucible-administration
Fisheye integration with kiln/mercurial
Asked by Stephen Parker:

I'm am trying to connect Fisheye to a kiln/mercurial repository. I have successfully done this hosting jira/fisheye on my local machine and pointing it at a local kiln repository using the "No Authentication" options on the "Add Repository" screen (page 2). However, I can't work out how to do this on a repository on another server. "No Authentication" would not seem to be an option here (it certainly doesn't work) so I tried using a kiln Access Token for the "Password for http(s)" option, but that didn't work either.

I suspect I may need to use one of the public/private key options but I don't know where I would use the key in mercurial/kiln and I can't find the documentation to tell me.

How do I do this?

Thanks.


Answers:
author: Andrey Kuzmin
body: Hey Stephen!

Not long ago I was doing the same myself. But I was connecting to kiln over https. A combination of kiln token (<http://help.fogcreek.com/8375/access-tokens-and-continuous-integration-servers>) and thumbprint of remote server (<https://confluence.atlassian.com/display/FISHKB/Unable+to+Pull+Mercurial+Repository+With+Error%3A+SSL3_GET_SERVER_CERTIFICATE%3A+certificate+verify+failed>) in ini file in mercurial installation directory dit it's job.

Can you also check fisheye logs for some errors?


Tags: fisheye-crucible-administration
Can you hide closed branches from Crucible
Asked by David Hayes:

How do you stop closed branches showing up in Crucible (from a Mercurial Repository)


Answers:
author: Jeff Thomas
body: Hi David,

Unfortunately, this is currently not possible in FishEye/Crucible, but we have an open feature request for it at:

<https://jira.atlassian.com/browse/FE-4788>

Please vote on the issue and add yourself as a Watcher to be notified of its progress and feel free to comment there further. For reference, [this](https://confluence.atlassian.com/display/FISHEYE/New+Features+Policy) is our policy on how new features are implemented.

Cheers,  
Jeff


Tags: fisheye-crucible-administration
Crucible Issues
Asked by Trupti Gaikwad:

I have restarted Crucible 3 times and but still it's getting up and I am getting below in logs. Just wante dto make sure if this is related to network.

Caused by: [java.io](http://java.io).IOException: Connection reset by peer  
at [sun.nio.ch](http://sun.nio.ch).FileDispatcher.writev0(Native Method)  
at [sun.nio.ch](http://sun.nio.ch).SocketDispatcher.writev(SocketDispatcher.java:33)  
at [sun.nio.ch](http://sun.nio.ch).IOUtil.write(IOUtil.java:125)  
at [sun.nio.ch](http://sun.nio.ch).SocketChannelImpl.write(SocketChannelImpl.java:367)  
at java.nio.channels.SocketChannel.write(SocketChannel.java:360)  
at [org.mortbay.io](http://org.mortbay.io).nio.ChannelEndPoint.flush(ChannelEndPoint.java:233)  
at [org.mortbay.io](http://org.mortbay.io).nio.SelectChannelEndPoint.flush(SelectChannelEndPoint. java:211)  
at org.mortbay.jetty.HttpGenerator.flush(HttpGenerator.java:714)


Answers:
author: Felipe Kraemer
body: Hi Trupti,There is too few context around the error message to investigate, so it's hard to tell what's going on.Can you please paste the entire stacktrace?Kind regards,Felipe Kraemer


Tags: fisheye-crucible-administration
How to enable content search in a branch? As of tool searches only in trunk for SVN repositiories
Asked by Harinath Nallabolu:

Following lines say that by default search works only for trunk? Is there is admin functionality where we can extend it to branches also?

"

* **Contents** --- Files must be non-binary, less than 5MB, and for SVN repositories, on trunk only. Only HEAD/tip revisions are searched. For older revisions, use the added/removed text search criteria.

"


Answers:
author: Piotr Swiecicki
body: Hi @Harinath Nallabolu,

I am afraid FishEye only indexes HEAD/tip revisions content, to save disk space and keep indexing time reasonable. It is not possible to enable indexing of other branches/tags.

But please notice all the diffs (even those from non HEAD/tip revisions) are indexed, so if you search for particular text, diff search would show you all the branches it was added or removed.

Hope that helps,   
Piotr

comments: author: Mario Jauvin
body: HEAD/tip revision content searching is applicable to a SVN location. The question is actually how to search HEAD/tip revision for locations trunk branches and tags in SVN.
Fisheye/Crucible email configuration fails
Asked by lophat:

Trying to configure Fisheye/Crucible email. Using the same settings as Jira, which works, but when I send a test email, I get the following results.

Any help would be greatly appreciated.

Starting mail system...

mail.smtp.host = mysmtphost

mail.smtp.starttls.enable = false

mail.from = skcsjira@my.domain

Mail system started.

Using from address: 'me@my.domain'

problem sending email  
mysmtphost  
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:178)  
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)  
at java.net.Socket.connect(Socket.java:579)  
at java.net.Socket.connect(Socket.java:528)  
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)


Answers:
author: lophat
body: Yes, I was able to ping. Like I said they're on the same server. I have created a support ticket with the debug as you suggested. Thanks for responding.

James.


author: Felipe Kraemer
body: Hi James,

It looks like the SMTP host specified could not be reached from the FishEye server? Can you please try to *ping* the mail server IP address?

If the ping works, I believe your best option is to [enable SMTP debug](https://confluence.atlassian.com/display/FISHEYE/Configuring+SMTP), reproduce the problem, and create a Support issue attaching a Support Zip.

Kind regards,  
Felipe Kraemer
Can I upgrade from Fisheye/Crucible 3.0.3 to 3.6.1 directly?
Asked by Brent Webster:

Can I upgrade from Fisheye/Crucible 3.0.3 to 3.6.1 directly? Or do I need a staged approach to upgrade to 3.1 then 3.2, etc, all the way to 3.6.1?


Answers:
author: gustavo_refosco
body: Hi Brent,

It can be upgraded directly without any additional steps. Please attend to follow the <https://confluence.atlassian.com/display/FISHEYE/FishEye+upgrade+guide> when performing the upgrade.

Regards,

Gustavo Refosco

comments: author: Brent Webster
body: Thanks for the quick response.


Tags: fisheye-crucible-administration
2021 Atlassian SourceTree behind a firewal
Asked by Greg Rasche:

This exact question has been asked over the years, but I do not see a definitive answer.

Is a license required to get SouceTree to operate properly behind a firewall on a closed network?


Answers:
author: Daniel Eads
body: Hi [@Greg Rasche](/t5/user/viewprofilepage/user-id/4419139) , welcome to the Community!

If you've got Bitbucket Server or Bitbucket Data Center behind your firewall as well as the machines that won't be able to connect to the internet, you can use the on-premise Bitbucket as a registration option for Sourcetree. Please see [Sourcetree Enterprise and MSI Installation](https://confluence.atlassian.com/sourcetreekb/sourcetree-enterprise-and-msi-installation-947848769.html) for a link to the MSI installer and details on how to use on-prem registration.

Cheers,  
Daniel


author: Greg Rasche
body: Does a version of SourceTree exist that can be installed and run properly behind a closed area firewall?
How to use accurev as version control system with crucible
Asked by MOHIT SAXENA:

Hi,

In our project we are using AccuRev as version control system. What are the options available for us to use crucible as a code review tool.

If we install Fisheye with crucible, would it work or can we go for the accurev plug-in ?

Would be please to get reply from you guys.

Thanks in advance. :smile:


Answers:
author: rstephens
body: Hi,

FishEye/Crucible does not have any built-in support for AccuRev. AccuRev publishes an official plugin on the Atlasssian marketplace:

<https://marketplace.atlassian.com/plugins/com.atlassian.crucible.accurev.scm.accurev-scm-plugin>

Kind Regards,  
Richard Stephens

comments: author: MOHIT SAXENA
body: Hi Richard,Thanks a ton for your quick response.So, does it implies that i can install crucible without installing FishEye but i need to use the plug-in for accurev ? RegardsMohit Saxena


author: Felipe Kraemer
body: Hi Mohit,You're right. You can use Crucible without FishEye:<https://confluence.atlassian.com/display/CRUCIBLE/Crucible+and+FishEye>And you need to use the AccuRev plugin that Richard mentioned before.Kind regards,Felipe Kraemer


author: MOHIT SAXENA
body: Thanks Felipe :)
Sourcetree login
Asked by vin.k.bhat:

I am unable to Log into Sourcetree, but can log into Bitbucket, I am using user name and password to login. I even changed my password once to check if i am using wrong password.

I am able to login into bitbucket using my email and this new passord but not on sourcetree.


Answers:
author: totomaze
body: Same here,  
When I try to refresh my password that s what I get :  
![Screenshot 2021-06-02 094329.png](https://community.atlassian.com/t5/image/serverpage/image-id/145744i80AC04706C23CEC9/image-size/large?v=v2&px=999 "Screenshot 2021-06-02 094329.png")
push?????????????????
Asked by frakatano:

???????  
?????????sourcetree????????????????  

<br />

???????????(?)?  
master origin/master origin/HEAD???????????  
????????merge?????????  
????????????????(?)??????(hard)?????????  

?????????????????(?)???????(??????????)????????????  

?????????????????????????????  
?????????????????????????????????????????????  
????????????????????  
?????????????  


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

????????????????????????????????????????????????????????

?????????????
??????????????
Asked by li1.lin:

??????utf8???????????????????????????????????????????

![?????.PNG](/t5/image/serverpage/image-id/145213i56DA6DE392216C27/image-size/large?v=v2&px=999 "?????.PNG")


Answers:
author: patio5959
body: ????????????????

?????????utf-8??????????????????????????

utf-8???????????????

??????Diff?????????.gitattributes???????????????????????????????????

?????????????????????????????????

???????????????????????????????????????Diff????????????????????????

???????????????????????????

??????????.gitattributes?Web??????????????????????????????

comments: author: li1.lin
body: ??????????????

.gitattributes??????????????????Diff?????????????

?????(Index????????)???????????????????Diff???????????????Atlassian??????????????