Error formatting macro: recently-updated-dashboard: com.atlassian.confluence
Asked by aravind:

Hi All,

Recently restored the old mySQL DB after installing the confluence.On tomcat start getting below erros.

<br />

2013-01-29 02:24:16,072 ERROR \[http-9776-8\] \[\[Catalina\].\[localhost\].\[/confluence\].\[noop\]\] log Servlet.service() for servlet noop threw exception  
com.google.common.collect.ComputationException: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.soy:soy-core-functions was either missing or disabled  
at com.google.common.collect.ComputingConcurrentHashMap$ComputingMapAdapter.get(ComputingConcurrentHashMap.java:397)  
at com.atlassian.soy.impl.DefaultSoyManager.makeBuilder(DefaultSoyManager.java:233)  
at com.atlassian.soy.impl.SoyTransformer$SoyResource.transform(SoyTransformer.java:66)  
at com.atlassian.plugin.webresource.transformer.CharSequenceDownloadableResource

But even this error comes am able to login.In the dashboard screen getting below error

-=-

Error formatting macro: recently-updated-dashboard: com.atlassian.confluence.renderer.template.TemplateRenderingException: Unable to find template renderer to handle file extension .soy

-=-=-

Did the installation in Linux machine ,mysql 5.1 and atlassian version 4.3.6

Tried restrtaing the serveres multiple times but no luck.

Could any one please guide through in resolving this ,

Thanks in advance,

Aravind   


Answers:
author: Amalia
body: Please go to **Confluence Admin \> Manage Add-Ons** and ensure that these System Plugins and their modules are enabled:

* Atlassian Soy Templates
* Confluence Soy Templates Support

comments: author: aravind
body: Hi ,

Thanks for your inputs .

I tried logging in as Admin in the dashboard screen , Confluence Admin is frozen(it is not redirecting to any page while clicked)


author: aravind
body: To resolve this error is there a way to enable plugins than logging into application

The dashboard links are irrespeonsive this prevents me from Clicking **Confluence Admin \> Manage Add-Ons**

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13-01-30 07:35:53,395 ERROR \[http-9776-12\] \[\[Catalina\].\[localhost\].\[/confluence\].\[noop\]\] log Servlet.service() for servlet noop threw exception  
com.google.common.collect.ComputationException: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.soy:soy-core-functions was either missing or disabled  
at com.google.common.collect.ComputingConcurrentHashMap$ComputingMapAdapter.get(ComputingConcurrentHashMap.java:397)  
at com.atlassian.soy.impl.DefaultSoyManager.makeBuilder(DefaultSoyManager.java:233)

-=-


author: Amalia
body: You can go to [http://\<confluence-url\>/admin/console.action](http://localhost:8435/conf/admin/console.action) to go to Confluence Admin


author: aravind
body: I was able to view the admin console but When i Clicked Manage Addons --\> Show System Plugins

The page is not redirecting anywhere .The URL got changed to http://ip:port//confluence/plugins/servlet/upm#


author: Amalia
body: It should show the system plugins. If it's not showing, try to follow the workarounds in this kb: [https://confluence.atlassian.com/display/CONFKB/Comment+Box+Disappears%3A+%24soyTemplateRendererHelper.getRenderedTemplateHtml](https://confluence.atlassian.com/display/CONFKB/Comment+Box+Disappears%253A+%2524soyTemplateRendererHelper.getRenderedTemplateHtml)


author: pf pf
body: Amalia's suggestion worked for me. Thanks.


author: pf pf
body: Amalia's suggestion worked for me. Thanks.


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