youngmon/atlassian-qna huggingface dataset:
CrowdStrike agent installation
Asked by K Bollu:

Hello,

Our InfoSec requires us to install CrowdStrike agent on Confluence box, How can this be achieved ? Please advice.

Thanks


Answers:
author: Peter DeWitt
body: [@K Bollu](/t5/user/viewprofilepage/user-id/4753449) , you can not install the agent to the cloud offering. You would need to be hosting Confluence internally (Datacenter) on your own hardware to meet this request.

You can share the Cloud security documentation with them. Maybe that will help?

<https://www.atlassian.com/trust/security>

-pjd

comments: author: K Bollu
body: [@Peter DeWitt](/t5/user/viewprofilepage/user-id/356173)

Sorry, Correction, It is not in their cloud offering. It is running in on-prem in our data center.

From your response, I assume you're telling this is possible in my situation and If so how can this be done, Please advice in detail. I appreciate the response.

Thanks


author: Peter DeWitt
body: If there is a server then its either linux or windows. Work with your Info Sec team to get the correct agent. They should also be able to provide installation instructions.

Here are install instructions from Cloudstrike's site:

<https://www.crowdstrike.com/blog/tech-center/install-falcon-sensor/>

gl

-pjd


Tags: confluence-server
Storage space not updating
Asked by Samuel McMurray:

I recently purged several hundred files from my Confluence space, most of which had .mp4 attachments. This should have reduced the amount of storage we're using, but when I checked, it showed we were still around 80% capacity!

Is there a delay in the storage display or is something else going on?


Answers:
author: Samuel McMurray
body: After reading closer, it appears that updates to the storage space can take up to 12 hours for Confluence. I will continue to monitor the storage usage over the coming days.


Tags: cloud

confluence-cloud
Genesis Report Writing- I need to create a list that pulls students of specific teachers.
Asked by Melissa D_Ambrosio:

The report I need to make has to include student username/password, grade level, and school. I am specifically only interested in the students for specific teachers though. I was hoping to write the report in a way that I could select a teacher name from a dropdown parameter and have the generated list only include that teachers name. I am having trouble with this as that dropdown tends to not actually influence the outcome of the report. I have it set to be a list of teachers for the School Name selected at the top of the screen. Does anyone have a better way to accomplish this? All of the other data is populating properly.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you explain what this has to do with Confluence?


Tags: confluence-server

server
Insert watchers to entire blog
Asked by Mariangela Lupo:

Hello,

is there a way to manage watchers for the entire blog of my space?

I already know that I can add manually watchers to a certain blog post.

What I'm looking for is a way to add manually my colleagues as watchers to all the entire blog.

So, everytime a post is created, they will received a notification.

Thank you


Answers:
author: Srinatha T
body: Hi [@Mariangela Lupo](/t5/user/viewprofilepage/user-id/4753152) ,

Welcome to Atlassian community.

At this moment the users have to subscribe to it on their own. The steps are mentioned in the below article:

[Watch pages spaces and blogs](https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/)

There is already a feature request raised for this. You might want to vote for the same:

[CONFCLOUD-36876](http:// https://jira.atlassian.com/browse/CONFCLOUD-36876)

I was also checking on the web to find some solution for you and I came across this paid App which has the feature you are looking for.

[Better blogs for confluence.](https://marketplace.atlassian.com/apps/1213952/better-blogs-for-confluence?tab=overview&hosting=datacenter)

Have a nice day .

Thanks,

Srinath T


Tags: blog

confluence-server

server
Is it possible to click on table of contents that filters an embedded smartsheet to the filter
Asked by Roman Osatinski:

I would like to see if its possible to click on a table of contents link that will filter out a filter inside an embedded smartsheet on the page.


Answers:
author: Andy Gladstone
body: [@Roman Osatinski](/t5/user/viewprofilepage/user-id/3598590) I am trying to understand your question. Are you saying that you have an embedded Smartsheet in a Confluence page, and there is also a Table of Contents Macro on the page? And when you click on this ToC Macro to bring yo to the Smartsheet, you would like it to apply specific filters to the Smartsheet? Please confirm so we can assist.


Tags: cloud

confluence-cloud

smartsheet
TOC not displayed
Asked by Avi Nehama:

Hi all,

I have added a TOC macro into a page, however when previewing the page or publishing it, the element is not there.

Would anyone know what the reason might be?

Thanks in advance!


Answers:
author: Utkarsh Agarwal _Nagarro_
body: Hi [@Avi Nehama](/t5/user/viewprofilepage/user-id/4656231) ,

Welcome to the community!

The Table of Contents macro works on the headings in a page. If your page does not have a heading the table of contents macro will be empty.

Make sure you change the format of headings. (\*making a text **bold** does not count)

![Screenshot 2022-02-10 195438.png](https://community.atlassian.com/t5/image/serverpage/image-id/182795i412D72BEEC5BC030/image-size/large?v=v2&px=999 "Screenshot 2022-02-10 195438.png")

Kind Regards  
Utkarsh

comments: author: Avi Nehama
body: Thank you Utkarsh, following your answer I realized the macro was improperly configured.


Tags: cloud

confluence-cloud
Error for Draw.io
Asked by khairnar_dhaval:

getting error while opening draw.io embedded in confluence page. Please help

"Macro Not Found: This diagram is in a draft page, is deleted from the page, or is edited externally. It will be saved as a new attachment version and may not be reflected in the page."


Answers:
author: Marija Radovic
body: Hi [@khairnar_dhaval](/t5/user/viewprofilepage/user-id/4732536)

Could you submit all the details to <https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49> please?

To start investigating the issue, we need the following details sent to our desk:

\* Is the diagram created on the Confluence page in question?

\* If you click OK, are you able to edit the diagram?

\* Was the diagram deleted accidentally?

\* Under three dots top right \> Attachments do you see diagram file in question (xxx.drawio)

Thanks,


author: Pramodh M
body: Hi [@khairnar_dhaval](/t5/user/viewprofilepage/user-id/4732536)

Is your Draw.io license active, please check once

Other than that, are you able to add the macro in other pages

Let me know

Thanks,

Pramodh

comments: author: khairnar_dhaval
body: Can I ignore the error if I don't have the license?


Tags: cloud

confluence-cloud
Favourites List Macros
Asked by Luecke:

Hi,

is there a way to create a favourites list with the macros you use most often?

Thanks :)


Answers:
author: Steven Schouppe
body: As far as I know, there is no option in Confluence Server to assign a macro as a favourite.

comments: author: Luecke
body: o.k - thank you


Tags: confluence-server

server
How to remove a public board from my boards (I think this may be a template board??)
Asked by MamaWezz:

I downloaded a public Trello board (Kanban Development) but now I cannot remove it from my account. How do I get rid of it?

BTW, I have a free Trello account. When I access the menu for this board there is no option to archive nor leave the board.

Thanks for your assistance!![trello.PNG](/t5/image/serverpage/image-id/103329iDE4D9B7FFECC2A20/image-size/large?v=v2&px=999 "trello.PNG")


Answers:
author: Felix
body: I think what's happened is this board is in your "Recently Viewed" boards. You are not a member of the board, so can't leave it.

You can remove the board from your recently viewed list by clicking on the "Boards" menu in the header, then hovering over the board, and clicking the little 'x' that appears on the right side of the board link.

![Screen Shot 2020-07-16 at 6.48.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/103330i24A55010ADA7844F/image-dimensions/178x218?v=v2 "Screen Shot 2020-07-16 at 6.48.32 PM.png")

comments: author: MamaWezz
body: That worked, thank you. I actually opened up the board, and then did as you instructed. (If I didn't open it, it didn't appear in the Recent List). Now I know how to "de-clutter" my home space after I view a template.
Using Microsoft Flow to move Trello cards
Asked by Alyssa Guller:

I am trying to use Microsoft Flow to trigger a card to be moved from one list to another upon an "Approval" as part of the flow. Does this functionality to move a card from a Microsoft Flow trigger exist?


Answers:
author: Mike
body: Hi Alyssa,

We're not Flow users, so I can't say for certain, but I did some digging in Flow's docs, and it does look like it can at least move a card: <https://docs.microsoft.com/en-us/connectors/trello/#update-a-card>

Does that answer your question, or are you looking for it to do more?

comments: author: Alyssa Guller
body: I see that the field called "List Id" is where I would want to do this, but Microsoft Flow is not giving me Trello fields as options there. Any idea how I would associate that to a specific Trello list?
Is there a way to restrict "Email-to-Board" to only a certain subset of users or AD domain?
Asked by Sam Fanelli:

We are trying to see if there is a native way within Trello to restrict "Email-to-Board" to only a certain subset of users or AD domain? For example:

Only users/email addresses that are from @Googl.com can "Add to a Trello Board" but anyone else outside of @googl.com will not create a new Trello card via email.


Answers:
author: Michael Pryor
body: No, we don't have the ability to do that.


Tags: email

email-to-board
Rule to convert completed checklist items, as they occur, without linking?
Asked by Natalia Kataoka:

Hello. I am attempting to create what I thought would be a simple rule to convert completed checklist items into cards, as they are checked. I do NOT want them linked since I have another rule that runs off attachments that runs incorrectly if I have linked cards.

The below is the rule I have at the moment, but it converts ALL checked items EVERY time a new item is checked, meaning with 3 checklist items I will have 6 converted cards. I just want one card per one completed checklist item, and not to have them linked.

![Capture.JPG](/t5/image/serverpage/image-id/103306i1494759A4944996F/image-dimensions/858x348?v=v2 "Capture.JPG")


Answers:
author: Vongsawat
body: edit: I've been assuming you *do* want a link as the checklist item, just not a linked item (which will add an attachment)  

Not sure of your set up, but is the problem of a linked item that it **has** an attachment, or that it **creates** an attachment (as that's a trigger)? If its the former, the answer is easy, convert the item then remove the link. If its the latter, then its requires some workarounds.  

In either case, you are using the wrong Convert command. Here's a short version of the former solution. Should be easy enough to play around with:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/103497iD67502C574D08811/image-dimensions/242x289?v=v2 "image.png")  
*edit2: instead of removing the link specifically, you can also just use the simpler "unlink the cards". I've gotten used to playing with variables so that slipped in. Works either way though.*   

One way to get around a "when you add an attachment.." trigger that doesn't have drawbacks, is to simply edit the attachment rule to be only for cards *not* in a certain list. We'll call it list "temporary". In which case, you convert in to list "temporary", remove the link, then move it to its actual final position.  

Hope that helps.
How to DELETE a list?
Asked by Michelle:

Hello there. Is it possible to completely delete a list (instead of just archive it)?


Answers:
author: Esme Crutchley
body: Hi [@Michelle](/t5/user/viewprofilepage/user-id/4015470)

Welcome to the Community!

At the moment, there is no way to delete a list completely.

I've just checked in the Show Menu \> More \> Archived Items - and there is only the option to 'Send to Board' - so I'm assuming we don't have the ability to delete lists.

I don't know if this feature is on Trello's roadmap either.

Sorry I couldn't be more help!

Esme :)

comments: author: Esme Crutchley
body: There is one workaround that would work, but it would be a pain in the bum!

You could create a new board, move the list to the board, close the board and delete the board.

If you have several lists that you want deleted, you could move them all to the 'ditch' board and then maybe once a week, or every now and then, close \& delete the board?

It's a bit long-winded, but it'd work!

Esme :)
Syncing Copied Boards or Cards
Asked by Carey Roberts:

Hello all,

I am working with a group of industry peers to create a template with some best practices that we can use to train our new coaches. In using the boards, we share it internally for us to collaborate and then can copy our own iteration.

The challenge I haven't been able to surmount lies with the cards in which links are shared. For example, we will be recording short tutorials to help train on certain tools utilized like Instagram or Facebook for social media. If the video we record on those mediums become obsolete or a better version is recorded, we would like to replace the link that would have been posted in the original board with the link to the new material. Since we are not one organization or company and many of the coaches that would create their own accounts and copy for their own progress, we haven't found an easy solution to getting the updated content to all parties across the disparate organizations.

What would you, the community, suggest as a means of dynamic updating links from copied/cloned boards or cards - meaning, we update the link on the original board and that update then automatically syncs/updates all boards copied from it?


Answers:
author: Mike
body: Hi Carey,

Great question! Natively in Trello, once a board is copied, there's no longer any connection between the two boards, the original and the copy. That is to say that while you might be an admin on the original board, you might have nothing to do with the *copied* board, and there's no built-in connection between them.

I think I'd probably look at hosting the attachments behind a URL shortener, like bit.ly, or something like that. This way, you can attach a URL that you control and can update later on. Then, no matter what happens to the boards that get copied, you can always define where those links actually end up going!


Tags: link
Butler Checklist Help
Asked by David Pattrick:

Hi,

I am trying to run the suggested card button "convert all the incomplete items in checklist into linked cards" which is working but the title of the new card is just what has been written as the checklist item, is there a way to have the original card name first then the checklist item so I know which card it has come from without opening the card?


Answers:
author: Vongsawat
body: I feel like this should have a simple answer.. but I couldn't figure out how to be in the For Each loop but only for the incomplete items. So here's a possibly overly complex answer:  
(replace blue label with something that is obviously only for Butler to use in an actual case)  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/103251i1E5D72F4789BEAA0/image-size/large?v=v2&px=999 "image.png")

comments: author: David Pattrick
body: Hi Vongsawat,

Thank you so much for your quick reply it works perfectly just what I was looking for thanks.


Tags: butler

checklist
Only some email notifications being recieved/sent
Asked by Mark Morton:

A colleague is member of a board and a member of a card. She has her notifications set up being emailed instantly. For weeks now, she's not being getting some of ther notifications.

On Tuesday, 3 comments were added to the card (1 didn't at-tag her, 1 was @card and 1 she was a number of people at-tagged in the third one.

On Wednesday, she was at-tagged in 4 comments and she didn't get emails for any of them.

What can we do to make sure she gets all the notifications?


Answers:
author: Mike
body: Hi Mark,

This is a tough one, because notifications can be difficult to troubleshoot without the specific account in question.

If *some* notifications are coming through, we know it's not an email problem. Typically, I'd say she's not meeting the full conditions to trigger a notification, but I'm not sure in this case.

\> On Tuesday, 3 comments were added to the card (1 didn't at-tag her, 1 was @card and 1 \> she was a number of people at-tagged in the third one.

Your colleague is a member of or watching this card? If so, she should have received all of them. If not, she'd only receive the last one.

The other thing to keep an eye out for is that Trello won't generate the email notification if the notification is read in Trello right away. If you have the card open, for instance, or otherwise acknowledge the notification, no email will be sent.

If none of that explains it, I'd encourage your colleague to reach out to us directly at <https://trello.com/contact> and we'll be glad to look into it!
how can I see how many cards I have in my column? Can I get this information?
Asked by Reinan Felipe:

I wish I could see how many cards I have in the column


Answers:
author: Felix
body: By default, Trello won't show how many cards are in a list. There's a workaround though, which is to set \* as the card search for the board.

Because \* is a wildcard in the filter, it will match everything on the board, and the "match count" (number of cards matching the filter) will be all cards.

![Screen Shot 2020-07-16 at 08.47.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/103230i0CE19F45684F7747/image-size/large?v=v2&px=999 "Screen Shot 2020-07-16 at 08.47.24.png")

comments: author: Tim Gosai
body: hi, this is really useful but is there a way of making this permeant ? ie if someone removes the "search result" wild card then the count disappears


author: Vongsawat
body: Never used it before, but this seems to be an answer?:  

<https://trello.com/power-ups/5b1fc66d100ffab6fecee00d/number-stats>  

Seems to be a Count stat for each List (column)
Is the use of Trello blocked for Iran?
Asked by Hasan Birjandi:

Hi

Today 2020 July 16th When our team wants to use Trello in Iran they show "Access Denied" error.

We want to know that Is the use of Trello blocked for Iran?

if yes, is this temporary or permanent?

Thanks


Answers:
author: Vongsawat
body: No idea about permanency  

But <https://help.trello.com/article/1226-sanctioned-countries> :(

comments: author: Michael Pryor
body: Yes, the block is in place as long as the US sanctions remain in place.


author: farhad rezaei
body: Same problem for me!

Hope they didn't boycott Iranian from accessing their services, (Just like what our government did to prevent us from accessing free world! )

comments: author: Vongsawat
body: Sadly, as per the help article, seems there are US sanctions in play... and Trello is based in New York  

(though Atlassian is Australian)
I do not receive notifications on my iphone
Asked by Brady Wiseman:

I have started a new account with Trello - I used it previously with another account and I always received updates notifictions on my phone when there was an update added I loved this

ever since I have started using terllo just recently I can not see to get the notifications to work on my phone I have gone in to settings for notifications and turned everything on and I have ticked watch on my boards and on my lists


Answers:
author: Mike
body: Hi Brady,

If you're watching the board, that should be enough, and you're opting in to the most notifications on the entire board. This might come down to what events you're expecting to be notified of--- not every event or activity in Trello will generate a notification, so it's possible that you're not meeting the correct conditions to trigger a notification. This page explains in a little more detail exactly what does and doesn't trigger a notification: <http://help.trello.com/article/793-receiving-trello-notifications>

Feel free to reach out to us at <https://trello.com/contact> if you're still not sure what's going on and we can take a look at your specific scenario!
where can i find the reports that i have setup using butler
Asked by Jay:

i setup an automation rule: to create daily reports. however i do not not where to find the report once it has been generated.

I a using a free version of Trello .

thanks


Answers:
author: Mike
body: Hi Jay,

The contents of the report are stored in a variable, {$report}, so you need to call that variable to pull up the results.

For some people, they'll send the report in an email (but this is only possible with paid Trello accounts), with the variable as the message. Others will create a new card, and set the variable as the description of the card. However you want to consume the report text, you can set that up!

comments: author: Jay
body: Thanks Mike.

can you please tell me how to access "variable " please.


Tags: report
Remove 2 step verification on trello
Asked by Amin Kakaveysi:

Hi,

I lost my phone, i don't have 2 step verification app, i don't have recovery code, how can i remove 2 step verification on my trello account? already i'm logged in to my account on my laptop, but i want to login into trello account with my new phone


Answers:
author: Michael Pryor
body: When you turn on 2fa you have to save some backup codes - do you have access to them?

Does the session you are logged in on allow you to turn of 2fa without a code?

Those are going to be your only two paths. We can't change 2fa settings as it would defeat the security purpose of 2fa.

comments: author: Amin Kakaveysi
body: i don't have backup code

my session are logged in don't allow to turn off 2fa without a code

i can reset my password by email, but i can't reset my 2fa with email, how can i turn off my 2fa ????
What qualifies as a User?
Asked by rggcoach:

Both the Business and Gold Plans are per User. What is a user?

Are members users?

Are teams users?

Thanks for any help you can provide.

Ron


Answers:
author: Michael Pryor
body: Team Members are users.   

There are also board guests - people that are added directly to boards but not to the team. If they are only on one board, no charge. If they are on more than one board, normal charge.


author: Bishal pandey
body: **Business is life**
business class subscription vs add in subscription
Asked by Jeff Quinn:

Business Class offers unlimited power ups for a fee.

One of the power ups I added also wants a fee.

This is confusing...how much does it cost so I can use the add in?

( add in being used is blue cat reports )


Answers:
author: Michael Pryor
body: We have an ecosystem built on top of Trello so other developers can build and market their products to our users.   

Blue Cat Reports is a power up written by someone who has added a paid service to Trello (like apps on the phone).   

There are power ups that are free (all the ones that were written by Trello are free) but if you are not a paid Trello user you can only use one power up per board.


Tags: business-class