youngmon/atlassian-qna huggingface dataset:
Having trouble following steps to migrate confluence between servers:
Asked by Brian_Pelletier:

I'm attempting to restore a backup of a failed confluence server to a new install using these instructions: <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

I have a postgres dump and a backup of the home directory. This is all I have to work with.

I've been following these instructions but have been struggling to get it to work.

Are there more in depth step by step instructions to make this happen?

I've added in bold what I've done so far, this is on Ubuntu 18.04.

From what I can tell I first needed to import my postgres backup?

I did this via: psql -u postgres -f \> dbexport.pgsql then:

1. Run the Confluence installer on your new server. **Worked as expected**
2. Shut down Confluence on both your old and new servers **Worked**
3. If you're using Oracle or MySQL, copy [the drivers](https://confluence.atlassian.com/doc/database-jdbc-drivers-171742.html) from your old server to the new one. **No driver needed, using PostgreSQL**
4. Delete the contents of the home directory on your new Confluence server, then copy in the contents of the home directory from your old Confluence server. **Replaced /var/atlassian/application-data/confluence with our old home** **directory**
5. Make any additional changes required for your environment. **Unsure what to do on this step:**
   1. If the path to your home directory is different on the new server open the `Confluence_install_directory/confluence/WEB-INF/classes` directory and edit `confluence-init.properties` by changing the line starting with '`confluence.home=`'.
   2. If you have also moved your database from one server to another you can change the JDBC URL in `<confluence.home>/confluence.cfg.xml` if you are using a direct JDBC connection or in the definition of your datasource (if you are connecting via a datasource).
   3. Copy the `<confluence-install>/conf/server.xml` file from your old server to the same location on your new server **I don't have this file anymore**
6. Copy the `<confluence-install>/conf/server.xml` file from your old server to the same location on your new server **I don't have this file anymore**
7. If you use a data source, ensure the data source points to the new database. See [Configuring a datasource connection](https://confluence.atlassian.com/doc/configuring-a-datasource-connection-937166084.html).
8. Start Confluence, then head to General configuration \> License Details to add your license key

Thank you!


Answers:
author: Brian_Pelletier
body: This is resolved, went through instructions again and they made sense.


Tags: confluence-server

server
Erro ao editar uma p?gina existente - Error editing an existing page
Asked by Elen Baldini:

Algu?m sabe me dizer porque fica aparecendo esta mensagem quando tento editar uma p?gina existente?

Can anyone tell me why this message keeps showing up when I try to edit an existing page?![image (8).png](/t5/image/serverpage/image-id/100151iDD4E5337E524ED00/image-size/large?v=v2&px=999 "image (8).png")


Answers:
author: Shannon S
body: Ol? [@Elen Baldini](/t5/user/viewprofilepage/user-id/3710350),

Seja bem-vindo ? Atlassian Community. Muito prazer em te conhecer! V?rias coisas podem causar este problema, ent?o precisamos de mais informa??es.

1. Voc? encontrou este erro no passado nesta mesma p?gina?
2. Como voc? criou esta p?gina? Por exemplo, voc? usou copy/paste ou algum add-on para criar a p?gina?
3. Outros usu?rios de Confluence est?o vendo o mesmo erro nesta p?gina?
4. Se voc? trabalha com uma VPN, Firewall, ou Proxy, ? poss?vel evitar (bypass) e testar diretamente? Por exemplo, tente outro computador ou rede.
5. Voc? v? o erro em qualquer browser? Teste em Firefox, Chrome, IE, Safari, etc.
6. Por favor, tente tamb?m com o modo *Inc?gnito* ou *Private Browsing*, com todas as extens?es desativadas. Voc? ainda v? o erro?

Se voc? continua a ver o erro, reporte o problema ao seu administrador de Confluence. Seu administrador poder? reportar o problema para [Atlassian Support](http://support.atlassian.com/contact). Eu recomendo que voc? [grave um arquivo HAR do problema](https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html) e envie para seu administrador, para incluir no ticket.  

Muito obrigada,   
Shannon

----

Hello Elen,

Welcome to Atlassian Community. It's nice to meet you! A few different things can cause this issue, so we'll need some more information.

1. Could you tell me if you encountered this issue in the past on this particular page?
2. How did you create the page? For example, was the content copied and pasted, or did you use an add-on?
3. Are other users in Confluence encountering the same error on that page?
4. If you are working from behind a VPN, Firewall, or Proxy, can you try to bypass it and test? For example, you can try from another computer and network.
5. Are you encountering the error on multiple browsers? You can test the same on Firefox, Chrome, IE, Safari, etc.
6. Could you try the same using Incognito or Private Browsing mode, and disable all browser extensions? Do you still encounter the error?

If you continue to have issues, I recommend that you report this to your Confluence administrator, so they can get a ticket raised [with the Support team](http://support.atlassian.com/contact). You'll want to record a [HAR file of the behavior](https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html) and pass it onto your admin so they can include that with their request.

Thank you, and take care!

Shannon


Tags: cloud
Is it possible to include specific block and column layouts for a page template?
Asked by Brammy Geduld:

I'm creating a Connect page template and I want to include more than the content of the page. I would like to have the structure of the page (columns, blocks, block colors etc.) ready for someone to use so they don't have to add blocks/columns themself. How do I do this?


Answers:
author: repi
body: [@Brammy Geduld](/t5/user/viewprofilepage/user-id/3980740)

You edit a template like an ordinary page.  
You start with a blank page and fold the elements as needed.  
You can also open an existing template in a second tab and copy its content or parts thereof into the new template. I often did that with the server version.  
I have not yet created a template in the cloud. But should go similar


author: Arthur Mack
body: [@Brammy Geduld](/t5/user/viewprofilepage/user-id/3980740) editing a template is very similar to editing a page so you can use most of the same macros and use the same page layouts.
Session Loss? Timeouts?
Asked by Michael Daugherty:

++In the last 2 days, I've started getting THIS on pages that I did a Copy Page Tree on:++

**This content cannot be accessed.**

Your session may have expired. You'll need to log in again or switch to another account to keep working.[Log in or switch to another account](https://vanickapi.atlassian.net/login?application=confluence)

When I edit the page, I also see that I am currently EDITING the page. I do everything, relog in, etc, but Conflulence acts like I'm someone else.


Answers:
author: Yuriy Harbuziuk
body: Looks like a defect in Confluence API. Multiple copy addons (if not all) experience the same issue.

<https://jira.atlassian.com/browse/CONFCLOUD-70325>

If I understand it correctly, Confluence team is already working on a fix.


author: Jordan Crombie
body: It looks like a bug:  
<https://jira.atlassian.com/browse/CONFCLOUD-69987>  

### Issue Summary {#toc-hId-1168577040}

If a page has a file attached from another page which is restricted, if the user doesn't have access to the second page, this user won't be able to edit the page. This also happens when the attachment is set in a draft of another page.

### Steps to Reproduce {#toc-hId--638877423}

1. Create a page (A) and attach a PDF file
2. Restricted this page (A) and publish it
3. Create a second page (B) and insert a PDF macro
4. Set the restricted page (A) on the macro and select the PDF file
5. Publish the page (B)
6. Ask an user without access to the restricted page (A) to edit the other page (B)

OR

1. Create a page and attach a PDF file
2. Publish that page
3. Access **???** and delete the PDF file
4. Try to edit the page  

### Workaround {#toc-hId-1848635410}

* If the file is restricted, either remove the restrictions for the other page or re-attach the file to the page that needs to be edited.
* If the file was deleted, restore it from the space's trash.
* If the file is in a draft of another page, add the file to the page that the user is trying to edit.


Tags: cloud
Am I able to add a numerical column to action items?
Asked by Clarence Duryea:

There is a check box, next to the check box I would like to an incrementally increasing numerical value so I can view the number of action items as they increase.


Answers:
author: Diego
body: Hello [@Clarence Duryea](/t5/user/viewprofilepage/user-id/3980473) !

As I understand, you need to automatically number an action list to easily keep track of the number of created actions.

Currently, adding a numbered list to an action list is not possible. Some time ago, this has been suggested within our reports but its implementation was not approved. You can check the report here:
> * ++***[\[Confluence Cloud\] Create a list with numbers AND task checkboxes](https://jira.atlassian.com/browse/CONFCLOUD-36765)***++

We can either manually add numbers to each line of use the numbered row feature of table to automatically work as a numbering tool.

Please, keep in mind that adding new actions will need to be manually added just like the rows. Here is what it looks like:
> ![Screen Shot 2020-06-25 at 17.31.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/100590iD336199550843DC8/image-dimensions/277x163?v=v2 "Screen Shot 2020-06-25 at 17.31.50.png")

I hope this helps!

comments: author: Clarence Duryea
body: Hello [@Diego](/t5/user/viewprofilepage/user-id/1188952) ,

Thank you for your reply.

As I aim to make the experience fluid and intuitive for all users, as I'm sure you can appreciate, the table is cumbersome for the task and not in line with what I am trying to achieve.

Is there a possibility to raise the implementation for reconsideration?

Kind regards,

Clarence


Tags: cloud
Remove a link from a text
Asked by Rudi Pettazzi:

Hi,

seems quite dummy to need support for this but I searched everywhere and I cannot find a way to remove a link from a document.

Online help says to select the link and the press the "unlink" button from the toolbar but the button just does not exist.


Answers:
author: Sachin
body: Hey Rudi,  

When you click on the URL, three options "Go to link". "Edit". and "Unlink" will pop above the URL. From there you can click on "Unlink" to remove link from text.  

![Screenshot_7.png](https://community.atlassian.com/t5/image/serverpage/image-id/100131i78E2E6473418791A/image-dimensions/567x80?v=v2 "Screenshot_7.png")

Best,  
Sachin.

comments: author: repi
body: [@Sachin](/t5/user/viewprofilepage/user-id/3827093)

This is for the server version.  
It looks different in the cloud version with a new editor.

The function is similar.

![Link_newe.png](https://community.atlassian.com/t5/image/serverpage/image-id/100144iC1A1A0E8F60A2EFA/image-size/large?v=v2&px=999 "Link_newe.png")


author: Sachin
body: Yes, you are right! The above post I made was for server version. I didn't realize it was different on cloud. I am sorry


author: Rudi Pettazzi
body: Hi, none of the above works. It works if the link is https://something but if you type an ip address you are screwed. Clicking on it in the editor does nothing.


author: Rudi Pettazzi
body: The only solution that I found is to cancel the link and write it again hoping it does not transform it into a link. It's a poor man solution but the editor is really buggy and I could not find any other way around it.


author: Rudi Pettazzi
body: At least I learned how to remove the link when it is not an ip address :-)

Clicking on it to see the toolbar is the most counter intuitive thing I have ever seen. Clicking on a link well ... normally navigates to the link, so I would have never thought about that ...


author: Sachin
body: I am glad you found a workaround Rudi, I understand it can be annoying to figure out such a small issue. Unfortunately I can't test it on my server version. I would suggest you to contact atlassian directly at <https://support.atlassian.com/contact/> and they will look into this problem properly.


author: Minawal Khan
body: Hello


author: Stephanie Archer
body: Like everyone else this was driving me crazy - but I found a way to get the URL to display! Once you have pasted in and it converts into a hyperlink and you lose the URL select 'Edit Link' copy the URL and re paste it where the converted hyperlink is. (Not back in the edit URL field). Its fiddly but it has been working for me.

comments: author: Stephanie Archer
body: .


author: repi
body: .


Tags: atl-gruland

cloud
Roadmap planner issue with Safari browser
Asked by Iskra Nikolova:

Hello,

When in Edit mode, the Roadmap planner macro appears fine. When I publish the article, the page only shows a text "extension" at the location where the roadmap should be shown.

I don't see the same problem with Chrome.

I don't mind using Chrome for a while as a workaround, but I would eventually want to see this feature working in Safari as well.


Answers:
author: Shannon S
body: Hello Iskra,

Welcome to Atlassian Community! It's nice to meet you.

I'm testing this in my Confluence Cloud site, using Safari version 13.1.1. My test is on the new editor, and my roadmap is loading once I publish the page.

Could you show me what this looks like on your copy of Safari? Are other users having the same issue when hey view that page?

Finally, which editor are you testing this on? If you're not sure, when you show me the screenshot of the issue, I'll be able to tell.

Thank you!  
Shannon

comments: author: Iskra Nikolova
body: Hello Shannon,

Thank you for your response and I am sorry for my late reply. I am just seeing this message. The problem I reported seems to be working for me now.

Best regards,

Iskra Nikolova


author: Shannon S
body: Hi Iskra,

Thank you for letting me know. If it happens again, please feel free to bring it back to us.

Thank you and take care!

Shannon


Tags: cloud

roadmap
Tables display off screen in excerpt edit mode
Asked by ingrid.berendt:

I am running into an issue when I try to edit a table I have built in an Excerpt macro. The left columns of the table appear "off-screen", outside the boundaries of the Excerpt macro border. If it's a large table, sometimes I can't get to those columns at all.

Anyone experienced this before?

FYI - I am using tables in this way because of [this other issue](https://community.atlassian.com/t5/Confluence-questions/Table-columns-get-squished-on-included-page/qaq-p/1403681). PUtting tables in an Excerpt solved a formatting problem when the page was published.

![tables.png](/t5/image/serverpage/image-id/100108iF0DC4F2075F55229/image-size/large?v=v2&px=999 "tables.png")


Answers:
author: Diego
body: Hello [@ingrid.berendt](/t5/user/viewprofilepage/user-id/3940694) !

I tried to replicate the behavior described but was ultimately unable to. I tried using all width options for the macro and with all of them, no column was placed outside it. Here is what I see when creating a table with twelve columns inside an Excerpt Macro:
> **Full width**
>
> ![Screen Shot 2020-06-29 at 14.09.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/100925iC3DCD880C3A8567F/image-dimensions/429x139?v=v2 "Screen Shot 2020-06-29 at 14.09.54.png")
>
> **Minimum width:**
>
> ![Screen Shot 2020-06-29 at 14.10.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/100926iB650A046790BE090/image-dimensions/423x161?v=v2 "Screen Shot 2020-06-29 at 14.10.57.png")
>
> **Half width**
>
> ![Screen Shot 2020-06-29 at 14.11.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/100927i664C0374E304CA72/image-dimensions/412x153?v=v2 "Screen Shot 2020-06-29 at 14.11.07.png")

With this in mind, I would like to ask you a few questions:
> 1. *Is there a specific step by step that triggers this behavior?*
> 2. *Is this still present in your table?*
> 3. *Does this happen with any table that you create?*

Let us hear from you!


Tags: cloud
Unable to add file/video macro to page. I get the image below. Thanks
Asked by Reginald Titus:

![Macro Issue Annotation 2020-06-23 101035.png](/t5/image/serverpage/image-id/100100i3F48FF4FBE275AF9/image-size/large?v=v2&px=999 "Macro Issue Annotation 2020-06-23 101035.png")


Answers:
author: repi
body: [@Reginald Titus](/t5/user/viewprofilepage/user-id/3838839)

Did you upload the video file as an attachment?  
You must indicate the page where the file was uploaded as an attachment.


Tags: cloud
Can I get children pages with their short description in current page in User Macro?
Asked by Akshay:

I want to display all children articles/pages with their short description from respective article/page.


Answers:
author: Fabienne Gerhard
body: Hi [@Akshay](/t5/user/viewprofilepage/user-id/3887192)

welcome to this wonderful community.

You can easily use [Children Display macro](https://confluence.atlassian.com/doc/children-display-macro-139501.html) for this - in settings you would choose:

* Parent page: respective page/article
* Include Excerpts: Simple (if you use excerpt macro) or Rich (to show the first part of the child page without using excerpt)

Hope this helped

comments: author: Akshay
body: Thanks.
change base URL in confluence cloud
Asked by Anna Talerico:

I am trying to follow the steps on this page <https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html>

But, I don't have a base URl field to change. I set up my Confluence with the wrong base URL and just want to change it.


Answers:
author: Arthur Mack
body: [@Anna Talerico](/t5/user/viewprofilepage/user-id/3345881)

I am afraid you cannot do that in Cloud, what you are reading is for server only. You could create a new Cloud instance with your desired URL and export your existing spaces and import into your new instance then ditch the old instance.

comments: author: Anna Talerico
body: Thank you [@Arthur Mack](/t5/user/viewprofilepage/user-id/648077)


author: repi
body: [@Anna Talerico](/t5/user/viewprofilepage/user-id/3345881)

<https://community.atlassian.com/t5/Confluence-questions/Change-Confluence-Base-URL/qaq-p/1331987>

<https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html?_ga=2.50488877.528335230.1584320237-1478559027.1570682324>

However, does not work with the free version.

comments: author: Anna Talerico
body: [@repi](/t5/user/viewprofilepage/user-id/302600) THANK YOU! I did the steps outlined in the links above. Worked like a charm. I appreciate you pointing me in the right direction.


Tags: cloud
How can I stop the JIRA Chart from updating in a Confluence page
Asked by Amit_Sharma:

Hi,

We are using Confluence to create and store daily reports for our project progress.

The report template contains a number of JIRA Chart widgets (test case progress, defect count/status, etc.) but the problem we have is that all previous day reports continue to be updated with the latest figures rather than maintaining their status of that day.

This means that previous reports held for audit/traceability have little value as they only show the current status.

Is there any way to select the charts to only update to a certain point? Or set something manually that will prevent the charts from updating further once set?

Thanks,

A


Answers:
author: Nic Brough -Adaptavist-
body: No, the reports are supposed to be showing the current data.

If you want to keep snapshots, you'll need to copy the current display or data to somewhere else.

comments: author: Amit_Sharma
body: Thanks, this is exactly what I've ended up having to do, take screenshots from the JIRA dashboard at the end of every day and create the daily update page in Confluence with those images.

Not great as the images aren't interactive/clickable and quite a faff for something I would guess a lot of people need to do?

Anyway, thanks for taking the time to respond


Tags: cloud

confluence-cloud
Quick filters not showing in Agile wallboard gadget
Asked by B? Entjes:

I'm trying to incorparate a Jira Kanbanboard in my confluence page using the Agile Wallboard Gadget.

It works as expected exept for the defined quickfilters.

They show up in the edit dialog but do not show up in the published page. So dynamic filtering is not possible.

Setting a filter in edit mode before publishing works fine. although the quickfilter name(s) do not show despite the option show them.

AM i doing something wrong or is this just wat the gadget can do?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/100059i90F92F00912E32D8/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Johannes Seibold
body: Can somebody please answer this question? we have the same issue...


Tags: gadget

server

wallboard
Need API document for Confluence data center
Asked by Vishwas Srinivasa:

Please provide me the API document for confluence Data Center. I have to know what is authorization mechanism is used.

Thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: Start at <https://developer.atlassian.com/server/confluence/java-api-reference/> and <https://developer.atlassian.com/server/confluence/confluence-server-rest-api/> depending on whether you mean internal or external.


author: Vishwas Srinivasa
body: Thanks for reply


Tags: confluence-server

server
Facing error while adding "page properties report" macro in a template
Asked by Ammara Ammara Bokhari:

While creating a new template, I have to add page properties report macro. While adding the macro with the following options:

* Label: xyz
* In space: Current space

Confluence is showing me the following error in preview mode:

"The Page Properties Report macro must be used within a space".

See screenshot.

Can anybody advice what could be the problem here?![Page Properties Report Macro Errors.png](/t5/image/serverpage/image-id/100043i342A65D57F1D6AAF/image-size/large?v=v2&px=999 "Page Properties Report Macro Errors.png")


Answers:
author: repi
body: [@Ammara Ammara Bokhari](/t5/user/viewprofilepage/user-id/3979741)

Save it and it will work when you use the template.

comments: author: Ammara Ammara Bokhari
body: Thanks, it worked.


Tags: new-to-confluence

questions-for-confluence
How to bulk edit cloned/linked issues
Asked by Joe:

Hi,

When an issue is cloned, the cloned issue shows up under Issue Links column similarly to how subtasks are shown

I figured that I could bulk edit subtasks but not the cloned issue.

Is there any way that I can bulk edit cloned issues?

Note that the Scriptrunner and the Exalate are installed.

![Attachment.png](https://community.atlassian.com/t5/image/serverpage/image-id/100041i3ECBCB13945D02E7/image-size/large?v=v2&px=999 "Attachment.png")


Answers:
author: Fabian Lim
body: Hi Joe,

You will have to use a jql filter to get the cloned issues.

Use this jql: issue in linkedissues (ABC-123,"is cloned by")

Then, you can bulk edit the cloned tickets.


Tags: bulk-edit

clone

edit

jira

jira-software

new-to-jira