youngmon/atlassian-qna huggingface dataset:
Just trying to reference a card with a certain link.
Asked by James Whitlock:

I am trying to make a button that uses the command, Look up a card with link "Linked Card", but it comes up with an error, Card id "Linked Card" doesn't seem valid.

I have set up three cards. Card A is what I want to change based on Card B. Card B is linked to Card C.

I want to change Card A by looking up the card with the link Card C which should be Card B but the error says that the ID Card C doesn't seem to be valid.

So here is the main breakdown command I made to test this.

lookup a card with link "Card C", and rename the card to "Test Successful"

error: Card id "Card C" doesn't seem valid.

What exactly am I doing wrong. Card A looks up a card with the link Card C. Card B is linked with Card C. Card A should find Card B right?


Answers:
author: Felix
body: I'm not following what you're trying to do here.

The "look up the card with link" action takes a URL as an argument. It does **not** look through all cards on a board. It will find one very specific card, referenced by URL.

comments: author: James Whitlock
body: Ok, thank you. Now I understand my misunderstanding. I thought it would look for a linked card not a URL link. Thank you for clearing this up.


author: James Whitlock
body: I just retested this and I was referencing the name of the card the link was attached to but instead I should have referenced the URL link to that card (<https://trello.com/c/XxXXXXxX>). It works wonderfully now.


Tags: butler

button

card

error

link

troubleshooting
Two problems - get email from Trello and signup for new account
Asked by Lina Torenstam:

Hi there!  

I have two problems;

**1**. We cannot get recovery email for password. We have ensured that we can recieve emails from these:

* do-not-reply@trello.com
* invitation-do-not-reply@trello.com
* username-noreply@trellobutler.com
* noreply@am.atlassian.com
* atlassian-support@am.atlassian.com
* noreply+a62f551e5f583d63a42c2b0f82f80107c76a09f7d17d5d40466f2323@am.atlassian.com (++Note++: the token will be randomly generated)

The following other email headers are also used:

* Return-Path: @spemail.trello.com, e.g. bounces.notification+user=domain.com@spemail.trello.com
* Reply-To: @boards.trello.com, e.g. user+4d713bcb37a18a4697f+53e3d3ee31b131f05bf+8f1b94b27e@boards.trello.com  

  We have also ensured that there is no emailrestrictions from our side. We have also doublechecked spam and trashcan in emailbox. We asked you support and got this answer:  
  "*I looked at the email address in our email logs, and it looks like sometime before an email we sent to it was rejected. When this happens, we block future emails to the address to avoid sending emails that you do not want to receive.*   
  *I have removed the block on the email address that allows it to receive all emails from Trello onwards."*   

  What can be the problem here?  

  **2.** We then decided for these 2 people to get a new account instead. When they tried to sign-up, they were able to write an email (other than the one that was registered) and also fullname, but after that the site just loaded for a very long time and they did not get through. What can be the problem here?  

  Thanks in advance! :)  


Answers:
author: Brittany Joiner
body: I would follow up with support on this - you can reach them at trello.com/contact . Also try logging in with the new logins and see what happens, perhaps it works now?
Extracting emails from board
Asked by Pavel G.:

Hello,

I would like to automatically extract all emails on a particular board from all cards.

Is there an quick / easy way to do this ?

Thank you,

Pavel


Answers:
author: Dan Ivory
body: Hey [@Pavel G.](/t5/user/viewprofilepage/user-id/4478349)

Not 100% sure where your emails are stored on the card, but our Power-Up [Board Export](https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export) should be able to help.

Let me know if you have any questions.

Hope that helps,

Dan

comments: author: Pavel G.
body: Hello,

emails are stored 50% in description of the card and 50% in the comments of the cards.

Does this affect the power up ?


author: Dan Ivory
body: Hi [@Pavel G.](/t5/user/viewprofilepage/user-id/4478349)

That's ok if you have some in the description and some in comments, you can export both with [Board Export](https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export) :)


author: Stephen Addis
body: Otherwise, just highlight everything on the page and cut and paste it into a Word document.


author: Stephen Addis
body: If you have the GoFullPage chrome plugin, you can print the full long page as it scrolls down automatically and creates one long multipage PDF.

comments: author: Pavel G.
body: Does this plugin print the contents of all cards (description and comments) on the board?


author: Iain Dooley
body: [@Pavel G.](/t5/user/viewprofilepage/user-id/4478349) are the emails stored in custom fields?

comments: author: Pavel G.
body: Hello,

emails are stored 50% in description of the card and 50% in the comments of the cards.


Tags: automation
Does anyone know why I can't connect Trello to Microsoft Teams?
Asked by GazR:

Hi,

I am in Microsoft teams and I add Trello.

It prompts me to sign to Trello. When I click on the signin link it comes up with an error "Error: Request is broken" and doesn't do anything.

I have closed and restarted Teams, and uninstalled and readded Trello but still the same error happens.

<br />

What can I do?

<br />

Thanks


Answers:
author: Brittany Joiner
body: Try reaching out to trello.com/contact - sounds like this is a bug
Help! I can?t find boards or create a new workspace.
Asked by Karen Turner:

I use the Trello app to keep lists of passwords and shopping lists on boards I think. These have disappeared. I saw the suggestion to create a new workspace, but I don't have the icons to do that in my app. I only see a "+" with the option of creating a new board.

Can you help?

thanks,

Karen Turner


Answers:
author: Iain Dooley
body: [@Karen Turner](/t5/user/viewprofilepage/user-id/4477696) I think you might be looking on iOS or Android, I'm pretty sure you can only create new workspaces from the web/desktop app.

comments: author: Karen Turner
body: *Thanks so much! I accessed Trello from my computer and was able to open my boards which had closed.*


author: Brittany Joiner
body: [@Karen Turner](/t5/user/viewprofilepage/user-id/4477696) Trello is rolling out some new beta tests on the navbar. Do you see soemthing on the top or side of your browser showing you workspaces?

Also if you go trello.com it should direct you to your home page where you can view all your boards.

comments: author: Karen Turner
body: Thanks! I found it through my computer.


Tags: board

workspace
Butler - define several triggers in one command (every day at 9:00 and 10:00 and .....)
Asked by Andreas Mayr:

Hi there!  

I need a more specific scheduled option. The "every day" trigger gives me the possibility to perform an action only once a day.  

So it would be very nice to be able to define more than one trigger for a command (this would be very helpful in various situations, not only for scheduled commands).  

**Example**   
Triggers:

* every day at 9:00
* every day at 10:00
* every day at 11:00
* ......
* every day at 23:00

Action:

* archive all cards in the List "List"

<br />

Currently, I would have to create tons of commands to be able to perform actions like this. Furthermore, if I would like to change something later (e.g. move cards instead of archive them), I would have to do the change in each command  

Thanks in advance for your reply.

Andreas


Answers:
author: Iain Dooley
body: [@Andreas Mayr](/t5/user/viewprofilepage/user-id/4477974) if you wanted to run something every hour, you could use a due date instead and set the due date 1 hour ahead each time the command runs

comments: author: Andreas Mayr
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Firstly, thanks for your answer.

But how could I achieve this, if I want to archive all cards from a specific list every hour?

Would I have to set a due date on each card on that list?

Muss ich f?r jede Karte auf dieser Liste ein F?lligkeitsdatum festlegen?


author: Iain Dooley
body: [@Andreas Mayr](/t5/user/viewprofilepage/user-id/4477974) you can archive all cards in a list by name when a given card is due easily enough.


author: Iain Dooley
body: [@Andreas Mayr](/t5/user/viewprofilepage/user-id/4477974) oh actually sorry there's no "archive all cards in list x" action in the due date section. But what you can do is:

collect all cards in list X into a checklist

loop through each card and archive it

Here's an example:

![2021-07-15 at 8.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/151508iB1319DC65338E1BF/image-size/large?v=v2&px=999 "2021-07-15 at 8.31 pm.png")

Although looking at that now you'd also want to put a filter on that "the moment a card is due", so for example "the moment a card containing 'Archive Trigger' is due"


author: Andreas Mayr
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Thank you very much for your precise explanation.

But I want to leave the due date and the cards as they are and only archive them.

Since there is no really suitable solution for me, I archive the cards as soon as they are on the list. So the list is always empty and when I have to bring a card back it appears on the empty list - not ideal, but not that bad.


Tags: butler

command

trigger
Change Administrator or delete board in company managed workspace
Asked by balancell-matteo:

We have some boards created by an employee that has now left the team that we would now want to administer.

This person created the boards and was the only admin for them.

I am a site and org admin for the Confluence, Jira, Trello account.

How would I go about taking admin rights for the affected boards or just deleting them as they don't contain content we need?

Thanks in advance, Matteo


Answers:
author: Iain Dooley
body: [@balancell-matteo](/t5/user/viewprofilepage/user-id/2563041) If you're an administrative member of a business class workspace then you can remove the boards from the workspace, however board permissions are separate from workspace permissions. If you want to "take over" those boards, you can just copy the board and then leave the old one, then you will never have to see it again, but it won't be deleted. Or if they don't contain content you need just leave the boards and remove them from your workspace using business class (you can upgrade if you're not already on business class in that workspace).

comments: author: balancell-matteo
body: Hi [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks for the info, we have subscriptions to Confluence and Jira but are not on 'Business class' for trello as we are using it quite basically at the moment. Is there no way to remove the boards without being in business class? If not, I can do the 14 day trial just to remove them.
Checklist due date has disappeared
Asked by rob.sheldrick:

Hi, I have been adding checklist to my cards and for each item assigning a due date which I can still see on existing checklists.

However when I try to add to an existing checklist or create a new one, it seems to have been replaced with emoji choices (wait, what?)

I really leverage this to create calendar views etc.

Can someone tell me why this has changed.

For background - have used Trello for a while on my iMac via the standard App. my understanding is that I am not required to move to a paid version of Apps for Apple to use functionality that was available in previous versions - just in case this is a wallet discussion


Answers:
author: Andrea Crawford
body: Assigning due dates to checklist items is only available on boards within Business Class or Enterprise Workspaces, and can only be set by a Workspace member. Is is possible that your board is in a Workspace that had a Business Class free trial which has since expired? Trello doesn't remove dates that have been already set (which would explain why you can still see them on existing checklists).

comments: author: rob.sheldrick
body: Hi Andrea,

That may be the answer. I used to have due dates I thought and had issues and had set up the board as Business Class to resolve not realising that I was signing up to a trial.

That said, I am using an App from Apple and I thought I had this ability on my Trello App but it disappeared when I need to move to Business Class. my understanding is that as part of the deal with Apple Apps are not supposed to lose functionality when they become either a paid App or in your case a tiered concept. Should I not still have this access as I used to with Apple App?


author: Andrea Crawford
body: If you log in with a browser like Chrome and view the same board, are you able to add due dates? My guess is that you'll see a Business Class upsell that might not show on the Mac app, but the functionality will be the same.


author: rob.sheldrick
body: Sorry, not trying to be a pain.

I don't use Chrome, I use Apple Apps on my iMac, IPad and iPhone exclusively.

My point is that I understood that Apple ensured that Apple users did not have to pay money for functionality that existed when an App moved to a paid or tiered concept. It looks to me that some functionality has now been moved behind a paywall which Apple is meant to ensure does not happen with its Apps.

Again not trying to be difficult.

Rob


author: Andrea Crawford
body: I'm not familiar enough with Apple's policies to help - sorry!


author: rob.sheldrick
body: That's okay but who then can we escalate at Atlassian?


author: Andrea Crawford
body: I suggest reaching out to Trello support - they should be able to help you <https://trello.com/contact> - Good luck!


author: rob.sheldrick
body: Sorry I forgot I was in community - many thanks you have answered provided clarity
Overall card count
Asked by Deividy Soares:

Is it possible for me to know how many cards I have in my account in general, adding everything together, in the closed and open boards, in general in the trello?


Answers:
author: Deividy Soares
body: * I'll do it when I get to the company, I'll get back to you. Thanks


author: Iain Dooley
body: [@Deividy Soares](/t5/user/viewprofilepage/user-id/4134567) it's technically possible, but might not be worth the effort! Why do you want to do this?

comments: author: Deividy Soares
body: Each card is a manufactured product, I need to know which were the most manufactured products


author: Iain Dooley
body: [@Deividy Soares](/t5/user/viewprofilepage/user-id/4134567) alrightly well this could be sort of epic. I have already created a Trellinator function that implements the search API:

<https://github.com/iaindooley/trellinator-libs/blob/085dbc023cd89689f1c61edd101f859a89eef886/TrelloApi.js#L39>

So for example:

TrelloApi.searchCardsInBoards(new Trellinator().boards()).length();

could give you the total number of all cards in all boards, limited to 1000. However ... you would probably want to loop through them and group by product name, perhaps appending those to a Google sheet.

Also, note that function only gets the first page of data. In order to do an exhaustive search you'd actually need to loop through the full list of all card pages.

You can run Trellinator functions in our BenkoBot platform:

<https://app.benkobot.com/>

But it would take a bit of tweaking to get right. We could certainly produce a function that you could run periodically to export a complete list of all cards in all boards sorted by product. You might also combine it with other search modifiers like "edited:month" or perhaps you could move all your cards to an archive board after you finish producing them which would make it easier and faster to search for them.


author: Deividy Soares
body: CAN YOU CREATE THIS TOOL FOR ME? WHERE CAN I ANALYZE ALL THE TABLES OF THE TEAM AND HAVE THIS REPORT OF REPEATED CARDS IN EXCEL?


author: Iain Dooley
body: [@Deividy Soares](/t5/user/viewprofilepage/user-id/4134567) yes we can build this report for you, please email team@benkoworks.com with specific details of how your boards are set up etc. and we'll give you a quote.
Card rule adding a checklist
Asked by Craig Burk:

I am using card rules to automatically add checklists at certain points on our board. They always add to the bottom is there not a way to sort or have the checklist add to the top and not the bottom?


Answers:
author: Iain Dooley
body: [@Craig Burk](/t5/user/viewprofilepage/user-id/4477442) you can't set the position of new checklists added to a card using Butler, but this Trellinator function would do it:

<https://gist.github.com/iaindooley/89c0a8d6f305de471df030da950b6624>

You can add that as a listener on all boards in BenkoBot and it will run on all boards you're a member of. If you click the link below and enter your API key and token, then you'll be able to see the code and install it, just choose to run it on all boards:

[Click here to install the code](https://app.benkobot.com/addlistener?functionName=moveChecklistsToTheTop&code=bmV3IE5vdGlmaWNhdGlvbihub3RpZmljYXRpb24pLmFkZGVkQ2hlY2tsaXN0KCkuc2V0UG9zaXRpb24oInRvcCIpOw==)

Whenever a checklist is added to any card (by your, anyone else, or by Butler automation) it will move to the top of the card.

BenkoBot has 10 free execution minutes, and if you choose to keep using it after that you get 5,000 execution minutes for $10/month (and you can install as many different automations as you like).

You can see some other examples of automations here:

<https://trello.com/b/IoHmhz5c/benkobot-community-board>
Brazilian General Data Protection Law LGPD
Asked by Leandro Rodrigues:

Good afternoon!

How is the Atlassian solution's privacy policy in relation to the Brazilian General Data Protection Law LGPD?

Regards.


Answers:
author: Vero Rivas
body: Hi [@Leandro Rodrigues](/t5/user/viewprofilepage/user-id/4477434)

Look at this post

<https://help.trello.com/article/1118-trello-and-gdpr-our-commitment-to-data-privacy>

In any case, you can contact trello support to clarify more doubts

<https://trello.com/es/contact>

Cheers
JiraLink in RestEndpoint Call (scriptrunner) didn't is not done
Asked by FROMAGE Nathan:

I made a macro in scriptruner, this macro is lazy loaded. I need to get the pageName and the spaceKey so i get them in the javascript of the macro and i do a call to a scriptrunner RestEndpoint.

In this RestEndpoint i made JiraLink to get issues from jira.

When i call the macro it works well but when i do a call to the RestEndpoint from another java plugin or postman the jiraLink won't return data.

Why ? Does scriptrunner RestEndpoint can be used only by scriptrunner element ?


Answers:
author: Radek Dost?l
body: No, those endpoints can be accessed like any other out of box endpoints (with the benefit of being able to put extra restriction on it, like available to specific groups only, etc.).

The question is how you are calling it and what "won't return data" means - empty body, or forbidden?

You might be making a call to Confluence - you have a distinct authentication to communicate with Confluence - such as basic, cookie, pat - but to communicate with Jira, you need different authentication data, since they're 2 different apps.

What might happen is if you have application link between the 2 apps, the ajax call from Confluence to Jira might work (not entirely sure here though.. but Confluence might be able to fill out authentication for Jira for the user automatically, but I'm not certain about it without testing).

comments: author: FROMAGE Nathan
body: For the restEndpoint call by the macro we have the requested issue but for the java one the jiralink did'nt return the issue but the requestcode still 200


author: Radek Dost?l
body: If you're getting 200 then it sounds like something in the endpoint's code, where it returns just a 200 without any entity in response.

You can add log.warn(String message) to that endpoint, call it, and then look up what it logged (the endpoint should have a history with logs in webUI). Maybe you're missing some parameters or it didn't evaluate something as expected.


author: FROMAGE Nathan
body: The only difference between the configuration, the call and the response is the response.

![JiraLinkDiff.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/219102i83DB86D9863C7A9B/image-size/large?v=v2&px=999 "JiraLinkDiff.PNG")

The first one is the jiralink response from the restEndpoint call from a java plugin and the second one is the jiralink response from the restEndpoint call from a custom scriptrunner macro


author: Radek Dost?l
body: The same configuration and the same call cannot result in different response, if this endpoint is "static" in the sense it should always return the exact same response.

Something's different between the calls.


Tags: confluence-server

scriptrunner

server
How to keep same directory for the page
Asked by Atul Dattatray Bhujbal:

In the confluence my old topic and subtopic have same directory

[https://kitewheel.atlassian.net/wiki/spaces/K2/pages/5173\*\*\*\*\*Database](https://kitewheel.atlassian.net/wiki/spaces/K2/pages/5173*****Database)

remaining sub topic also have same 5173 directory but no

for all new page have diff directory

[https://kitewheel.atlassian.net/wiki/spaces/K2/pages/2186\*\*\*\*\*/Database](https://kitewheel.atlassian.net/wiki/spaces/K2/pages/5173*****/Database)

How to create new page with same directory?


Answers:
author: Nic Brough -Adaptavist-
body: Assuming the \*\*\*\*\* are the same, then you are looking at the same page, there is no "sub page"


Tags: confluence-server

server

space
Mails are not received from Viewport Form feedback
Asked by Maria Petkova:

I use Scroll Viewport for publishing the Help Page. I created a Feedback Form for my Help Page. In my feedback form, I use Viewport Form with formHandler = email, and the required e-mail address is correct (I checked it several times)  
Everything went well when I tried to submit a feedback form, and even a successful message was displayed. Unfortunately, the email with the feedback itself was not received.

Do you have any idea what should be fixed to receive the feedback emails?


Answers:
author: Radek Dost?l
body: The first question is, do you receive any other emails from that instance? Or, are we sure it's just for the plugin but mails otherwise are working?

If it's just the plugin - you might want to get in touch with the vendor, because the plugin has it's own implementation in the code on obtaining the smtp server and sending of the mail, and they likely might have some log statements you could use to find more.

If it's no emails at all, it's probable that either this is some staging instance, and you might have notification disabled by JVM arguments (<https://confluence.atlassian.com/confkb/e-mail-notifications-not-working-test-e-mails-working-785618410.html>), or there is no valid smtp server configured to begin with.

Usually the first thing I check with missing emails, when it's "one missing but otherwise fine" is if those emails were sent by the app to begin with - by looking at the logs of mail server if it received the mail from confluence, and if it sent out anything to the recipient. If it did, we know the app is fine and the problem is elsewhere, if it didn't, we know it's a problem in Confluence.

Although this depends a bit on whether you have access to such logs or know who to talk to.


author: Maria Petkova
body: Hi, [@Radek Dost?l](/t5/user/viewprofilepage/user-id/715713),

Thanks a lot for the exhaustive answer.

After you pointed it out I realize that I do not receive any emails from this environment.

And, yes, there is no server configured.


Tags: confluence-server

server