youngmon/atlassian-qna huggingface dataset:
Users getting "Not Permitted" on confluence
Asked by Archis Gore:

I know this has been asked before, but I've read through every answer and spent nearly all day trying to work it out myself. Here's what's happening:

1. I enabled self-signup for users in my org based on the domain name of email addresses.
2. I also enabled Google Apps account connection
3. When anyone tries to login, they get a "Not Permitted" error on the confluence application. They can access JIRA just fine.
4. I ensured and double-ensured at least 10 times that they ARE indeed a member of the confluence-users group. I also added them to admins, and site-admins JUST to be sure.
5. I went to the /wiki/display/\~username URL as well.
6. I do not see any of them in the People directory on confluence either.

At this point I don't have many options. Can someone help me?

EDIT 1 (since I can't reply until I get 3 points for some reason): I'm using Confluence on the cloud. So I don't know if there's an option to force a sync. I didn't see anything. I too think getting them to show up in the people directory would resolve the other issues.

EDIT2: It is because there **may** be a problem with confluence-users or whatever, that I added everyone as Admins. That I think should rule out any mistakes I may have made with ACLs.

EDIT3: Ok it worked. :smile: All users suddenly showed up. Is there some sort of reindex/sync cycle that happens? I didn't do anything except try it again just now.


Answers:
author: Dave Liao
body: I'm having the same issue - I can't actually get to an admin screen to force a directory re-sync though! Argh. :(


author: darrenpegg
body: well done.. I'm still waiting.. !! Or I'm actually useless!! :-)


Tags: cloud

confluence-cloud
Is there a way to have the TOC be expanded by default when the page loads?
Asked by Pete B:

*This question is in reference to Atlassian Documentation: [Table of Contents Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=182682099)*

Some of our users have requested that we display our TOC automatically. I don't see an option for this in the TOC macro. Is there a way to do this in CSS or something?


Answers:
author: Milo Test
body: It is "expanded" automatically, but I assume you have it in an Expand macro. In that case, I encourage you to vote for this: <https://jira.atlassian.com/browse/CONF-27077>

comments: author: Pete B
body: True (that was a n00b mistake on my part). Voted!


author: Precision Plugins
body: Automatic Contents functionality has recently been added to the [engineering essentials](https://marketplace.atlassian.com/plugins/com.precisionplugins.engineeringessentials/server/overview) plugin. Space administrators can turn it on for individual spaces and a table of contents (on this page) will be displayed for the headings. It doesn't require the contents macro to be added to the page so keeps editing things a bit simpler and cleaner.

comments: author: Pete B
body: Good to know, thanks!


Tags: table-of-contents
Adding a Google Calendar - Other Macros
Asked by Steve Snyder:

*This question is in reference to Atlassian Documentation: [Subscribe to Google Calendars from Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=240913761)*

I am having difficulty adding a calendar. I've tried both my personal calendar and a work calendar and with both I'm being told that the URL is not recognized. I'm attempting to use Google calendars following the process outlined on the help site.


Answers:
author: William Zanchet [Atlassian]
body: Hi Steve,

<br />

You might want to look at this documentation that might be related with this case:  

[https://confluence.atlassian.com/display/CONFKB/Unable+to+Subscribe+to+Google+Calendar+with+Error+'Specified+Calendar+does+not+seem+like+iCalendar'+Due+To+Google+Maps+Old+URL](https://confluence.atlassian.com/display/CONFKB/Unable+to+Subscribe+to+Google+Calendar+with+Error+)

Cheers,  
WZ


Tags: cloud

confluence-cloud

google-calendar

team-calendars-for-confluence
Why would a Wiki Client get "Insufficient Permissions" ?
Asked by Greg Della-Croce:

A Confluence Wiki client, call them M_A gets an error of "Insufficient Permissions" on a Wiki page that has no restricted views, and none of the pages up the space tree have any restrictions. This error occurs regardless of the browser. We are running 5.8.14.


Answers:
author: darrenpegg
body: if you are using a server install; as I don't see confluence cloud as a label on your question and confluence user management is handled elsewhere try a re-sync...sometimes knocking the connection to secondary and then back primary gives it a kick..

comments: author: Greg Della-Croce
body: That was a good suggestion. Unfortunately we resyn ever night. So I will keep this in mind, but I am sceptical. Thanks for trying, however!! I appreciate the help.


author: Mike Rathwell
body: Greg,

Is it possible that the space itself (not just the pages) has restrictions either by group or discrete user? I've been bitten by that one... (and it doesn't show the little lock on the page). Usually occurs when someone sends a link to a discrete page so one knows it exists but "you can't get there from here"

mike

comments: author: Greg Della-Croce
body: That is one of the first things I check (after I got bit by it a little while ago :). I did check this one, and it is clear through the top.


author: Nic Brough -Adaptavist-
body: If by "wiki client", you mean "a user who is using a standard browser and not some form of (buggy) wiki client software", then the answer is probably:

* That the network is flaky and unable to connect a dynamic call,
* They have a damaged browser cache,
* You've got an add-on that is trying to be "clever", but failing,
* A proxy between them and the server is misbehaving

comments: author: Greg Della-Croce
body: Hmm, interesting ideas. To be honest I wouldn't know how to check 1,3,and 4. I did have the client clear their cashe already. All they go was a clean cashe.


author: Nic Brough -Adaptavist-
body: Ok, 1 and 4 are quite hard, but if it's consistently one user and no-one else, it's probably not them.Let's have a go at 3 - are you using any of the Theme add-ons and/or a custom theme? In general, what add-ons have you got? Also, I'm assuming this is the same wiki page every time? If so, then what macros does the content use?


Tags: permission
Can you set user limits with the cloud version of Confluence?
Asked by Casey Flinn:

for the cloud version of confluence...can i set a cap to the number of users that can be added?

i have multiple admins with the rights to add users.

i dont want to get surprised by waking up one day and having hit the next subscription band.

eventually we will hit it, but i have to plan for budget etc. so i need some sort of governance here.


Answers:
author: Karla Flores
body: Another option could be moving into an annual subscription which will stop the possibility to add more users than the ones allowed for your user tier, so there's no chance that you would accidentally jump to another user tier.

Cheers!


author: William Zanchet [Atlassian]
body: Hi Casey,  

Once you have reached the number of users your Confluence Cloud will be read only.  

Cheers,  
WZ


author: Nic Brough -Adaptavist-
body: I'm afraid there's nothing in Confluence that does that (or in the Cloud user management system either).

Your best bet is to remove the admins who don't check before adding users.


Tags: cloud

confluence-cloud

subscription

user
Why searching for labels so complicated?
Asked by Axel M?ller:

Why it is not possible to search for labels in a standard way: mark labels as content type..type in your search term..send it..ready


Answers:
author: Milo Test
body: "labelText: sample" works in the search field. Be sure that you capitalize "labelText" exactly that way, but the capitalization is ignored in the actual label name: sample, SAMPLE, and Sample will all return all the pages with that label regardless of capitalization.


author: rrudnicki
body: Hi Axel,

Did you have a look into these documentations? There are a few examples about searching for labels:

<https://confluence.atlassian.com/doc/confluence-search-fields-161188.html>

and

<https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html>

Hope this helps.

Renato Rudnicki


author: Stephen Deutsch
body: Actually, there will be an easy way to search for labels in the new Confluence 5.9. There will be a little section called "Add Filter" towards the bottom part of the search, and you will be able to choose "Labels", and then simply type the labels you want to search for. The reason that you don't choose it in content type is so that you can still filter by content type (since you can attach labels to pages, attachments, blog posts, spaces, etc.).


Tags: confluence-administration
Correct NoPrint example to use lowercase in class definition
Asked by Kjell Knudsen:

*This question is in reference to Atlassian Documentation: [Writing User Macros](https://confluence.atlassian.com/pages/viewpage.action?pageId=4485)*

The NoPrint example on this page should be edited to correspond with the CSS example in the PDF export customisations page. Ie they should both use the same casing (lowercase) for the CSS class definition.

Ie the example on this page should be

\<div class="noprint"\>$body\</div\>

and not

\<div class="NoPrint"\>$body\</div\>


Answers:
author: Steffen Heller
body: Very good point. 100% agree.

This kind of sloppiness causes confusion and even problems as proven by this [No Print macro not working](https://answers.atlassian.com/questions/24648472/no-print-macro-not-working) posting.


Tags: confluence-administration

user-macro
how to install confluence on a php server?
Asked by Vijay Patil:

*This question is in reference to Atlassian Documentation: [Using Apache with mod_proxy](https://confluence.atlassian.com/pages/viewpage.action?pageId=173669)*

Hello friends, I only learnt, started using, leaning and liking Confluence yesterday.

I realise that for the usability that I need from it (custom macros etc) I need to have a standalone installation.

So, I read about the standalone installation and I am really a lot confused.

I have an existing website <http://www.example.com> that runs Apache and a LMAP stack, so I have PHP and a MySQL DB.

I want Confluence to reside at <http://www.example.com/projects>

Is it possible to achieve this?

Any help will be greatly appreciated.

Thanks.


Answers:
author: Adrien Ragot 2
body: * Confluence needs about 2Gb RAM.
* Just install Confluence on the usual port (8080 if I remember well), check everything works.
* I'm not up-to-date with Apache mod_proxy, but with Nginx it's fairly easy to redirect one URL to your PHP stack and the other to Confluence. You just need to use a rewrite rule: <http://serverfault.com/questions/379675/nginx-reverse-proxy-url-rewrite>
* Once you have the URL rewrite is in place, update Confluence's base url, so any link created by Confluence (e.g. in emails) starts with the right URL. This is done in the Confluence Administration, in General Configuration.


author: rrudnicki
body: Hi Vijay,

Some extra notes related to Apache.

If you don't have another website running on this Apache, basically you should create a folder on the RootDirectory from your apache called projects and than you should be fine to access confluence over [www.example.com/projects](http://www.example.com/projects). In case you already have other websites on this server, I recommend you to create a virtual host to manage this. Please check this documentation where you will find the steps to setup this and some examples: <https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html>

Also, keep in mind that you will need to work with your firewall and DNS to make Confluence accessible over the internet.

Regards,

Renato Rudnicki


Tags: confluence-administration

php
When editing a table why do the add/remove row buttons point horizontally while the add/remove columns buttons point vertically?
Asked by Warren Phillips:

I understand what the picture is, and it is correct, but not at first glance. The arrows in the icon would add more by not being there.


Answers:
author: Warren Phillips
body: Not sure I explained it clearly. It is that the arrows within the icon make it appear something is going to happen in that direction when it is in fact just pointing at the new row/column.

For instance 'add row before' looks like it will add a column as it point to the left. The bold new row at the top is ignored at first glance because the arrow takes precedence to the eye.


author: Vera Henrichs
body: I think they just want to be safe, in case people don't know the difference between rows and columns.


Tags: cloud

confluence-cloud
How do i import XML data from a REST API to Confluence table?
Asked by Chris Jones:

Hi,

Looking for a simple method of exposing data resources via Confluence. Is there something like a HTTP GET macro?

thanks,

Chris


Answers:
author: Bob Swift (personal)
body: Consider the [XSLT Macro](https://bobswift.atlassian.net/wiki/display/HTML/XSLT+Macro) from [HTML for Confluence](https://bobswift.atlassian.net/wiki/display/HTML). If the data is also available in JSON, then [JSON Table Macro](https://bobswift.atlassian.net/wiki/display/TBL/JSON+Table+Macro) from [Advanced Tables for Confluence](https://bobswift.atlassian.net/wiki/display/TBL) might help.

comments: author: Chris Jones
body: thanks, JSON Table Macro works a treat, meets the "simple method" requirement 100%!Will be buying Advanced Tables asap. This is a potential game changer in terms of easy publishing of information.
Balsamiq mockup lost
Asked by Paul Alexander:

One of my users found a way to lose a mockup created in Balsamiq from Confluence and I do not see it in the trash in that Confluence space. It makes sense that it is not there, but is there a similar trash associated with my Balsamiq instance? Not sure it's worth a help ticket to Atlassian. Is there UI I can, as an Atlassian admin in the cloud, access to get at it? Here are repro steps to watch out for gang.

1. From a confluence space at a defined point in the tree, tap the create\>UI mockups button at the top.
2. Create and save the mockups in balsamiq's runtime...working for several hours.
3. When done, tap the Close button to return to Confluence.
4. The assets are present on a new page.
5. Instead of giving the new page a title and tapping the Save button, tap the Close button.  
   //No UI feedback. The entire content is gone.


Answers:
author: Virgin Pereira
body: Hi Paul,

Sorry for the hassle with this.

The good news is that his mockup should actually be saved.

Please have him look in his user profile under the drafts section (https://\<yourserver\>/wiki/users/viewmydrafts.action) and see if the page with his mockup is there. He can click on it, name the page, and then save it (which was the action missing as you mentioned).  

Hope this helps! Please let us know if need any further assistance with this.

- Virgin from Balsamiq

comments: author: Paul Alexander
body: I forgot to include above that we also looked in his Drafts folder on Confluence yesterday and it was not there either. I checked again just now on his machine and it is still not there. I am able to repro the above steps for myself and do not get anything saved to drafts.Our Cloud instance has 2.3.6 of Balsamiq Mockups, and 18 modules are enabled, and our license is current.


author: Virgin Pereira
body: Thanks for the clarification, PaulWe are having trouble reproducing it on our own cloud server, so I wonder if there is something up on Atlassian's end? Our end of the chain stops once the macro has been attached to the draft, everything beyond that is handled by the server. Hopefully Atlasssian's support will be able to shed some light on why the page isn't being saved to your drafts.I'm sorry again for the obvious hassle this is causing you and your team, Paul. If you can, keep us in the loop (support@balsamiq.com). We want to make sure this gets resolved.


author: Paul Alexander
body: 10 4. Thanks much for your prompt replies.I should probably create an Atlassian support ticket for this...


Tags: addon-com.balsamiq.confluence.plugins.mockups

cloud

confluence-cloud
I want a running line chart telling me how many issues had a custom field with a selection of X
Asked by Dave Collins:

So, I have a Custom Field, called 'Stage'. There are 5 options to choose. I want a line graph showing for a running daily check, how many issues had a 'Stage' of 1, 2, 3, 4 (4 of the possible 5 options). Using a JIRA query to populate the rows in my table.

Something like (I know this isn't proper query)

First query:

```
stage = one (on date 1/1/2015)
```

Second query:

```
stage = one (on date 1/2/2015)
```

Am I making sense? The chart would look similar to below.

Screen Shot 2015-11-17 at 2.38.41 PM.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-want-a-running-line-chart-telling-me-how-many-issues-had-a/qaq-p/421962?attachment-id=10433){#link_1187b068c74c77}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71536/1/Screen%20Shot%202015-11-17%20at%202.38.41%20PM.png){#display_1187b068c74c77_0}


Answers:
author: Doug Swartz
body: On JIRA Server with the Dataplane plugin this is easy using the Issue Values Snapshots by Date report.

I don't know how to do it with naked JIRA without any plugins.

In JIRA Cloud you might be able to do it with the EazyBI plugin.

comments: author: Dave Collins
body: @Doug Swartz suggestion for EazyBI seems to be the solution, and more. Thanks, Doug!


Tags: confluence-cloud

jira
Do macros that create lists of other articles, such as "Content by Label," automatically update when newly labeled content meeting the macro parameters is created?
Asked by Justin Dakin:

*This question is in reference to Atlassian Documentation: [Recently Updated Dashboard Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=169607931)*

I'm curious to know if macros such as Content by Label which are applied to articles in Confluence will automatically update to show newly labeled Confluence content that has also been given the same designated label(s) from the macro that is present on the older articles I previously mentioned.


Answers:
author: Nic Brough -Adaptavist-
body: Technically no, they don't really "update". Most macros don't store any data, they just display the current data.

As long as your new labels get indexed, the next time a macro is displayed (person visits page or refreshes it), the newly labelled content will show in it.


Tags: recently-updated
How do I set cell width?
Asked by Janis Ericson:

Tables in Confluence randomly size themselves, usually in a way that renders them unusable (column 1 is 200pts, column 2 is 50pts, column 3 is 500 pts, etc). And since this is the only way to display lengthy information and still maintain the headers, I need to set cell width or set cells to size evenly.

How can I set even column widths, while maintaining the ability to freeze column headers?


Answers:
author: Nic Brough -Adaptavist-
body: You don't, yet. Although Atlassian recently polled us here to ask for suggested behaviours on this subject, so we know they're looking at it.

Your "random" sizing seems a bit extreme though, what are you putting in the columns?
Groups managed in Jira will not synch with Confluence
Asked by Bill Green:

I have setup a new user group in JIRA that will not merge with Confluence, Please help!!

I have tried to manually sync but no success, please help!!


Answers:
author: Bill Green
body: thank you for reply but I have already use the suggestions from the link [Groups managed in Jira will not synch with Confluence](https://confluence.atlassian.com/display/CONFKB/Groups+managed+in+Jira+will+not+synch+with+Confluence) with no success!!!

When i find a solution to this issue I will post it for a reference for others who have this same issue!!!

Thanks


author: Bruno Raymundo
body: Hi Bill,

It is possible that you are being affected by the problems described in the following knowledge base article:

[Groups managed in Jira will not synch with Confluence](https://confluence.atlassian.com/display/CONFKB/Groups+managed+in+Jira+will+not+synch+with+Confluence)

Please take a look.

Best regards,

Bruno


Tags: confluence-administration
Concurrent editing in Confluence
Asked by Peter Callies:

Atlassian acquired a company last year with expertise in allowing concurrent editing of pages such that users could see another user's changes as they were being made, allowing enhanced collaboration. When will this functionality make its way into Confluence?


Answers:
author: TomC
body: Hi Peter, This was announced at the Atlassian Summit earlier this month as being part of Confluence 6.0, which is targeted to be released a few months into the new year.

comments: author: Peter Callies
body: Thanks, Tom. I missed Summit this year and haven't taken the time to watch the videos yet.


author: TomC
body: Below is a link that presents highlights from the Summit. It mentions real-time collaborative editing, which as mentioned above is coming in version 6.0 and 'in-place editing' a feature coming to Confluence in version 5.9.<http://e-core.com/blog/highlights-and-headlines-from-the-atlassian-summit-2015>


author: TomC
body: @Peter Callies You're welcome. Can't wait until these new features are released. The videos, if you have the time to watch them, are worthwhile. I believe the in-place editing and live editing are both covered/demo's in the Atlassian for Business Teams keynote (delivered by Bryan Rollins) on Day 2 of Summit. See it here: <https://summit.atlassian.com/videos/keynotes/business-teams><https://summit.atlassian.com/videos/keynotes/business-teams>


author: ao wang
body: So how many people can support editing at the same time?
Confluence compatibility with JIRA
Asked by santosh srirangam:

We have JIRA 6.3.11 version running in our organization. Now we would like to install Confluence.

Do we have a version compatibility issues with JIRA and Confluence.

Or can someone suggest which version of confluence is compatible with JIRA 6.3.11

Regards,

Santosh.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There is no version compatibility, although very old Confluence versions will lack some integration features. I would go with the latest Confluence version.

comments: author: Nic Brough -Adaptavist-
body: Same here. You'll generally find anything from Confluence 4.0 to 5.9 will work ok with Jira 6.x, but as Jobin says, I'd go with the latest because the integration offers the most options, and it's the best version yet.


author: Bruno Raymundo
body: Hi Santosh,

Just make sure, as well, that you check the supported platforms for both products:

* [Confluence](https://confluence.atlassian.com/doc/supported-platforms-207488198.html)
* [JIRA](https://confluence.atlassian.com/jira/supported-platforms-207488170.html)

Regards,

Bruno


author: Vera Henrichs
body: Indeed, when you just make sure you have the latest or later versions, there won't be a compatibility-problem.


Tags: confluence-administration
delete permissions
Asked by Alistair Matthewson:

How do you authourise a user to delete pages ONLY where they are permitted to edit that page? I dont want users to be able to delete any page they like....


Answers:
author: Steffen Heller
body: I think it is not possible.

See <https://jira.atlassian.com/browse/CONF-3542> and [delete own pages priviledges in confluence](https://answers.atlassian.com/questions/113111/delete-own-pages-priviledges-in-confluence)


author: Adalberto Schneider
body: You can restrict specific pages to only certain users delete it.

But if you set this user to have permissions to delete pages on the space, he will be able to delete any page that do not have restrictions.


Tags: confluence-administration