youngmon/atlassian-qna huggingface dataset:
How do I embed custom Jira gadgets in a Confluence dashboard?
Asked by Randy O_Neal:

While at Team 22 I was told I should create my team dashboards in Confluence rather than in Jira. Both our instances are Cloud. I have several custom gadgets installed on my Jira dashboards, most notably **Custom Charts** By Old Street Solutions Ltd. and the **Sprint Burnup Burndown Chart**By StonikByte. Is there a way to embed these in a Confluence page? I can't seem to find one, though I've been told this is "easy to do". Please advise... and many thanks in advance!


Answers:
author: Teodora V
body: Hey [@Randy O_Neal](/t5/user/viewprofilepage/user-id/4270808),  

Thank you for using our app **Custom Charts**! From what you describe, it looks like you are using the Jira version of the app to create your reporting dashboards in Jira.

**Custom Charts** has a **[Confluence version](https://marketplace.atlassian.com/apps/1220493/custom-jira-charts-confluence-reports?hosting=cloud&tab=overview)** as well, and it works as a Confluence macro. You can create charts directly in your Confluence pages by linking your desired Jira instance.

If you find it harder to move your entire reports in Confluence, Custom Charts now has a [Shared Dashboard feature](https://ossapps.atlassian.net/wiki/spaces/CCFJ/pages/2087550977/Shared+Dashboard+Gadget) available on Cloud. This means you can create customized dashboard experience and share it with your team (or link in Confluence pages).

I hope this can resolve a part of your use case ?


author: Craig Nodwell
body: I could easily walk you through this in the server instance there's a register external gadgets admin function.   
I wasn't sure about the cloud and have not found that this exists.   
I did find the page in the link below.   
Sorry it's not a better answer for you.

Maybe, one of my cloud counterparts can provide a deeper answer.

<br />

![gadgets.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/192417i13F33A974DE736CD/image-dimensions/289x97?v=v2 "gadgets.JPG")

[Use gadgets to add dynamic content](https://support.atlassian.com/confluence-cloud/docs/use-gadgets-to-add-dynamic-content/)

In Server:  
[Registering External Gadgets](https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html) -\> there is no cloud page for this.

comments: author: Randy O_Neal
body: Well, there appear to be two issues with this approach. First, I'm definitely Cloud, not Server, and second... the fine print in that image clearly states that only works for Atlassian gadgets, not third party gadgets. Methinks I've been misled...


author: Craig Nodwell
body: Sorry for being the bringer of that news.  
My goal was to find you a solution and gain some knowledge for my own self.

Again, my area of expertise is not in the cloud instance and I may have set you up for an unnecessary sadness on a Monday, someone else from Cloud may have some other sunny information ( I really hope that is the case and that you have not been misled...)


Tags: cloud

confluence-cloud

jira-cloud
Please advise My Jira version 7.13 can i update my PostgreSQL12 or latest version
Asked by G Ashok:

If i update my PostgreSQL12 or latest version. it's Support my current Jira 7.13 or not


Answers:
author: Srinatha T
body: Hi [@G Ashok](/t5/user/viewprofilepage/user-id/4839464) ,

Welcome to Atlassian community.

As per the below Doc postgres 9.3 is the latest Jira 7.13 supports.

* [Supported Platform](https://confluence.atlassian.com/adminjiraserver0713/supported-platforms-964983071.html)

Hope the above info helps. Have a good day.!

Thanks,

Srinath T


Tags: confluence-server

jira

server
Redindexing page ist not working We can't check the status of your index, you may have lost your con
Asked by Anton Maag:

I get the error message

We can't check the status of your index, you may have lost your connection, refresh the page to try again

I see the hint on page [Content Index Administration \| Confluence Data Center and Server 7.17 \| Atlassian Documentation](https://confluence.atlassian.com/doc/content-index-administration-148844.html)

If the content indexing page does not load properly, and you see a "We can't check the status of your index, you may have lost your connection, refresh the page to try again" error, try updating your browser to the latest version.

Im testing with edge  
Version 99.0.1150.55 (Offizielles Build) (64-Bit) on

* [Atlassian Confluence](http://www.atlassian.com/software/confluence) 7.13.3

What newer, other browser is needed?


Answers:
author: Srinatha T
body: Hi [@Anton Maag](/t5/user/viewprofilepage/user-id/4871296) ,

Welcome to Atlassian community.

We have seen such errors in the past and you might want to check on the below KB article which has some solution for you.

* [viewing-content-indexing-page-results-in-arithmeticexception](https://confluence.atlassian.com/confkb/viewing-content-indexing-page-results-in-arithmeticexception-1097171563.html)

I hope the above info helps. Have a good day.

Thanks,

Srinath T

comments: author: Anton Maag
body: Hi

I tried it out, but it did not resolve my issue.

Do you have any other idea?

Thanks

Anton


author: g1patnaik
body: In my case, indexing is in progress. I can see that from atlassian-confluence-index.log. But UI does not reflect the same. It says "Rebuild index" even while indexing is at 70% as per index log.

And when I inspect the requests, I found the following request returns 404:

/rest/rebuildindex/latest/job

Our server does run behind a reverse proxy, but as I see the 404 error is actually coming from the application itself. Any ideas why?


author: Benjamin Yu
body: This problem is still not fixed. Any help from Atlassian?


author: Ryan Goodwin
body: Same, running into this on 8.3.1


author: Ryan Goodwin
body: The workaround from <https://confluence.atlassian.com/confkb/viewing-content-indexing-page-results-in-arithmeticexception-1097171563.html> solved this for me.   

I encountered this while deploying a new ASG containing 3 DC nodes to take over for the running 3 node DC ASG.


author: Anton Maag
body: I finally made it with the rest api

    /rest/questions/1.0/admin/edges/reindex

[Popular content missing after reindexing from scratch \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/popular-content-missing-after-reindexing-from-scratch-1031831625.html)

comments: author: Benjamin Yu
body: I have the same problem. How to fix it in the Confluence front end?


Tags: confluence-server

server
How to insert bar chart macros in Confluence with Data from JIRA
Asked by Anisha R:

I have a JQL written. Can access the Data in Confluence as 2 Dimensional table. How to create bar charts using that Data.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Anisha R](/t5/user/viewprofilepage/user-id/4871058) ,

You may also search for some 3rd party apps on the Atlassian Marketplace.

For example, we can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (available for Cloud and Server/Data Center).

You'll be able to aggregate and visualize data coming from the Jira Issues macro and create [live Jira dashboards](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+Jira+Issues?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) right in Confluence.

Maybe you are interested in a live demo from our team - we'll be happy to organize it, please book a suitable [time slot here](https://calendly.com/tablefilter/live-demo?month=2022-04).


author: Florian PEREZ
body: Hey,

In confluence when you have the correct JQL , in the widget you can choose in the configuration to display it as a graphic .

<https://www.atlassian.com/blog/confluence/display-jira-issues-in-confluence-more-power-more-control>

Hope this help
Dashboard does not display popular content.
Asked by V!:

Hello all,  
my company has the following problem:

Nothing is displayed on the dashboard under "popular" content. We don't know if this is like this since the last update or if this came later.

We definitely had pages before and they were displayed correctly as well.

Does anyone have a hint what this could be?

I already tried reindexing, but that didn't change anything either.

Kind regards  

Miss Vee


Answers:
author: Radek Dost?l
body: This seems to be a related kba: <https://confluence.atlassian.com/confkb/popular-content-missing-after-reindexing-from-scratch-1031831625.html>

If you are not seeing any browser related problems (no failing network requests, javascript errors, opening page in incognito/without cache), and nothing is screaming in the log, then I would start looking around the listed folders mentioned in the kba and see if you have any files in there. I don't however know what the directory content should look *normally,* at least on one instance I'm looking at the first 2 dirs contain several files \~15 or so which do look like index files, all of them are recent and very recently modified. Perhaps yours are empty or last modified some while ago.

In any case if you have a backup you could try restoring the indexes, but if not, then rebuilding it sounds like the only way forward.

comments: author: V!
body: Thanks [@Radek Dost?l](/t5/user/viewprofilepage/user-id/715713) for the tip,  

I just didn't find the article above. I will give it a try ;)

<br />

Kind regards  
Miss Vee


Tags: confluence-server

dashboard

data-center

popular

server
Can I allow users to filter Jira report in Confluence?
Asked by RIchard Gwatkin:

Hi,

I have a Jira filter which shows all of my tribe's committed quarterly objectives. I have a Confluence page where I have inserted the filter so our leadership team can view it (including assignee, status, latest update etc.) on our wiki.

Our tribe is made up of 7 squads working on related areas of transformation. Am I able to allow the leadership team to filter on a particular column, for example squad name, if they want to view the progress of a particular squad in the Confluence page? If so how do I make this available to them please? I know the columns can be ordered but can they be filtered

Thanks


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@RIchard Gwatkin](/t5/user/viewprofilepage/user-id/4351460) ,

We can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (available for Cloud and Server/Data Center).

The add-on supports the Jira Issues macro and you'll be able to filter and aggregate data from the page view mode using the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) and [Pivot Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Pivot+Table+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros.

If you need to go further, you may even create [live Jira dashboards](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+Jira+Issues?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) based on the Jira Issues macro right in Confluence (Note that if you have Cloud, you'll nest macros via our Table Toolbox macro that is also provided by the app. Other steps are the same).


Tags: jira
Confluence Cloud New Editor
Asked by Inderpal Yadav:

We have requirement where we have exported the data from Confluence Data Center version to Confluence Cloud Version, import was completed with no issues, however on the pages we see the option which says "This page can be converted to the new editor", "Some page elements aren't supported in the new editor". We are able to continue our work ignoring this message. Which means we are doing edit in the legacy editor. My query is if we continue using old editor and do not convert the pages, will there be any issue in future on those pages?


Answers:
author: Elizabeth Barr
body: Hi there, [@Inderpal Yadav](/t5/user/viewprofilepage/user-id/4271912) !  

Have you taken a look at this article? <https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/>

There's quite a lot of information here about what happens in the conversion for various page elements.

comments: author: Inderpal Yadav
body: [@Elizabeth Barr](/t5/user/viewprofilepage/user-id/4738329) - Thanks, I saw this page already. My question is what will happen if I don't convert my imported pages to new editor, so that message just appear in bottom left of the page, can I ignore it? Because when I converted to new editor, the code of page changed lot unwanted \<p\> tags introduced.


author: Elizabeth Barr
body: As the page indicates, the process and requirements for conversion are subject to change, but "you can pick and choose which pages get converted and when" for the moment.


Tags: cloud

confluence-cloud
is this free
Asked by jose abrahams:

whats this about


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@jose abrahams](/t5/user/viewprofilepage/user-id/4870859) ,

this is pricing for Confluence Cloud <https://www.atlassian.com/software/confluence/pricing>

Hope this helps,

Fabio


Tags: confluence-cloud
Get statistics regarding pages synced by "Space Sync"
Asked by Gadi Katz:

Hi,

I installed **[Space Sync for Confluence (Beta)](https://docs.ricksoft-inc.com/space-sync-for-confluence/).**

I setup another space and started syncing specific pages.

I am looking for a way to get statistics on the pages status both on the source and on the destination.

For example - say one of the contributors added a new page and forgot to hit the "**Push"**button to sync it or a contributor updated a page and forgot to sync it, I would like to be able to compare and find out such information.

Thanks,

Gadi


Answers:
author: G subramanyam
body: Hi [@Gadi Katz](/t5/user/viewprofilepage/user-id/2665408) welcome to the Atlassian community.

I see that this app is an Atlassian market place plugin for Confluence and that too in beta stage.

I have skimmed their [documentation](https://docs.ricksoft-inc.com/space-sync-for-confluence/Getting-Started.3777888266.html) and couldn't find details about statistics. I would request you to reach out their [support](https://ricksoft-support.atlassian.net/servicedesk/customer/portal/34) team.

comments: author: Takafumi Ohtake -Ricksoft-
body: Hi [@Gadi Katz](/t5/user/viewprofilepage/user-id/2665408)

I'm Takafumi from Ricksoft, the vendor of the app.  
Thank you for trying Space Sync for Confluence.

As G subramanyam said, unfortunately, there's no feature to show statistics of synced pages at the moment.  
We have a story for the feature in our backlog. So, we would implement it in the future.

Hi [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184)

Thank you so much for helping with our product.


author: Gadi Katz
body: Thanks for your answer


Tags: cloud

confluence-cloud

sync
totaling numbers in a trello board
Asked by Neil:

We are beginning to use Trello to track ads data from our website. Client name and contact. Type of ad and publication and expiry dates as well as direct links to ad. it's fantastic!

I've also been asked to track payments and their dates. I can handle the dates part. Is there a way to document and track how much has been paid and them at the end of the month get Trello - or power up - to calculate the total. A running total would be fantastic too.

How can I make this possible?

Thank you  
Neil


Answers:
author: milynnus
body: [@Neil](/t5/user/viewprofilepage/user-id/3897608) you should consider using CRMBLE. I investigate it a bit. They have a deal size you can capture. The other is Smart Fields.

I have a Butler add-on if you need a total that you can use within Butler or if you need to get CRMBLE deal value into Butler. I did investigate the same for Smart Fields did not keep the code.
How can my students use a private template that they can customize as their own?
Asked by Dan Burke:

Hi - loving the quick feedback in here thank you! I'm trying to share templates that can be copied and used individually (in google docs/sheets you can copy a template and use as your own - you can also keep the doc private) this is what I am trying to do - any help will be amazing thanks! I am hoping hundreds of students can take a copy of my template and customize it as their own with out screwing up the original or making public.


Answers:
author: Stephen Addis
body: Call the template something sensible like DUPLICATE - RENAME YOUR COPY


author: Stephen Addis
body: Share your board, put it in a group or team, and invite ... call the board something sensible like TEMPLATE ONLY - DUPLICATE \& RENAME IN YOUR SPACE  

And put it in board instructions on first card top left, nice red icon or flashing gif ... read me first type thing.


author: Iain Dooley
body: [@Dan Burke](/t5/user/viewprofilepage/user-id/4103284) when someone copies a template it's a completely new board, they own it and nothing they do will effect the original

comments: author: Fabienne Gerhard
body: Thanks for jumping in - template is the missing word in my long description! Again I have to say [@Dan Burke](/t5/user/viewprofilepage/user-id/4103284) - listen to [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) he is awesome with solutions in Trello ?


author: Fabienne Gerhard
body: Hi [@Dan Burke](/t5/user/viewprofilepage/user-id/4103284)

cool idea using Trello :)

Check out the [permission page of Trello](https://help.trello.com/article/791-changing-permissions-on-a-board) to set all permissions only for you - the admin of the board. You should set all permissions on disabled! Check out the settings for the board in menu ([find out more in help](https://help.trello.com/article/822-the-board-menu))

What I found useful for such boards the first list named something like "How to use this board" - you will find this quite often on public boards.   
There I create cards with first steps - you can e.g. describe how to create a copy for personal use of the board, useful helps to the Trello page, how to costumize, how to contact you for improvements, links to the librarie and many more.  
Give each this topics another card to make them find easily!

Hope this helps and good look! My sister is a teacher and made good experiences using Trello for homework and also for sport exercises.

Feel free to ask for more help ??
how do I set ADMIN to WATCH everthing?
Asked by gmalcolm:

what WATCH button do I check to make sure I get email for ANY/ALL new content posted to my team's Trello board?


Answers:
author: milynnus
body: [@gmalcolm](/t5/user/viewprofilepage/user-id/386674) this Trello help on notification

<https://help.trello.com/article/793-receiving-trello-notifications>

for any/all new content, go board panel and watch the board. Is this what you are looking for?

comments: author: gmalcolm
body: If I watch the BOARD \[in the board menu\], I'll get email alerts for any/all LIST activity... right?


author: milynnus
body: [@gmalcolm](/t5/user/viewprofilepage/user-id/386674) yes. Try it.
how do I soap my name in Trello?
Asked by Ricardo:

oi, minha empresa tem um e-mail corporativo. O antigo administrador abriu uma conta no trello com esse e-mail e colocou o nome dele. agora preciso tirar e colocar o nome do cargo. j? tentei de tudo e nada... por favor, vcs poderiam me dizer como fa?o isso? desde j? agrade?o


Answers:
author: Ivan Lima
body: Oi [@Ricardo](/t5/user/viewprofilepage/user-id/4119868), seja bem-vindo ? comunidade! Posso tentar te ajudar com isso por aqui. Entendi que a sua conta est? atrelada ao email coroporativo do antigo administrador e agora voc? precisa atualizar o endere?o de email para um outro endere?o de email, tamb?m corporativo.

Caso ainda n?o tenha feito, eu sugiro seguir o passo-a-passo descrito na p?gina [Changing an Email Address](https://help.trello.com/article/773-changing-account-credentials). De qualquer forma, pelas etapas descritas no artigo, ao cadastrar um novo email, voc? ir? precisar fazer o login com o email anterior - o que pode ser um problema caso n?o tenha acesso ?s credenciais. Nesse caso, ? prov?vel que precise entrar em contato com o [Trello suporte](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/).

Espero que isso te ajude um pouco mais. Conta se voc? conseguiu algum progresso atrav?s dos links e se tem alguma outra d?vida.

Cheers,  
IL.
How can I change the sign in from Google to email/password?
Asked by Rolando Alvarez:

Hello Trello Community,

I'm pretty new with Trello, and I need to change an account from using Google authentication to traditional credentials with email/password.

Thanks in advance for your comments,

Rolando


Answers:
author: Iain Dooley
body: [@Rolando Alvarez](/t5/user/viewprofilepage/user-id/4119988) if you go to id.atlassian.com and then reset your password with your email it will disconnect your google account

comments: author: Rolando Alvarez
body: Thank you so much [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)


author: Rolando Alvarez
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) the problem is that to reset the password, it asks for the current password, and we don't have one because the account was set up to authenticate with the gmail account since the beginning.

![Screen Shot 2020-10-13 at 7.11.14 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/114115iFEC9402C98A3443D/image-size/large?v=v2&px=999 "Screen Shot 2020-10-13 at 7.11.14 AM.png")


author: Iain Dooley
body: [@Rolando Alvarez](/t5/user/viewprofilepage/user-id/4119988) you should be able to achieve the same thing by logging out and doing a password reset request
Using Email to Board + Getting Comments
Asked by Ashlea Lanier:

We are trying to use the Email to Board feature to allow clients to send in website edits and compile them all into a single issues board. Is it possible to send comments back to the original email address that sent the email?

Does that make sense? OR is there a way to do this that I'm not aware of?


Answers:
author: Iain Dooley
body: [@Ashlea Lanier](/t5/user/viewprofilepage/user-id/4119762) there are 3 solutions for email like this in Trello:

1) My own product BenkoDesk lets you securely share a Gmail account with any number of team members through Trello -- it doesn't run as a powerup so all the functionality works on any device and it doesn't use a "power up spot" but it does use a "bot user" so if you have business class you pay extra for that user if it is on more than one board:

<http://www.benkodesk.com/>

You can use it with other email providers by forwarding mail to a Gmail account.

2) SendBoard is a powerup that allows you to forward email into their server and send email replies and create new emails directly from Trello:

<https://sendboard.com/>

3) Hipporello is similar to SendBoard but also has the ability to submit requests via web forms:

<https://hipporello.com/>

4) Cardbox is another option that connects Gmail threads to Trello cards:

<https://getcardbox.com/>

comments: author: Ashlea Lanier
body: Thank you so much for the options!
Mobile notifications
Asked by Carlos Lima:

Hello  
I have a two-person team at Trello. We need to view notifications on the cell phone with each update in the tables.  
It is possible? How to make?


Answers:
author: milynnus
body: [@Carlos Lima](/t5/user/viewprofilepage/user-id/4119724) just shared this link <https://help.trello.com/article/793-receiving-trello-notifications>