youngmon/atlassian-qna huggingface dataset:
Time setting question on trello
Asked by weile.wu:

I'm new to trello. But just want to ask if how can I have a start date on the project not only the due date

Thank you guys!


Answers:
author: Iain Dooley
body: [@weile.wu](/t5/user/viewprofilepage/user-id/3670192) you can use the Custom Fields power up to set multiple dates on a card. They behave slightly differently from due dates, most notably in terms of display and notifications. My favourite project planning tool for Trello is Placker
Trello all are supported by JAWS ?
Asked by Vineeth:

Trello all are supported by JAWS ? JAWS ("Job Access With Speech") is a computer screen reader program for Microsoft Windows that allows blind and visually impaired users to read the screen either with a text-to-speech output or by a refreshable Braille display.  


Answers:
author: Blair at Atlassian
body: Hi [@Vineeth](/t5/user/viewprofilepage/user-id/3670261)   

I'm Blair from Trello Support. Right now, you might notice some compatibility issues when using Trello with screen readers, as we are currently looking to improve this experience for the screen reader community.  

Accessibility is an important, ongoing project at Trello and changes that are being made will occur incrementally -- our goal is to make Trello work equally well with all screen readers. We're employing the techniques and standards laid out by WAI-ARIA as we do tackle the most problematic parts of the app (icons, checklists, improving tab-navigability).  

We understand that this is super important! Accessibility will remain a point of our focus as we make major changes to the app.   

Thanks so much [@Vineeth](/t5/user/viewprofilepage/user-id/3670261)

comments: author: Vineeth
body: Thank you so much Blair for your prompt reply.I look forward to hear more improvements in this tool to make our life easy. Thanks again
How can I view all cards that are linked?
Asked by Darrell Tabar:

Hello,

I have several linked cards within a board, and sometimes on different boards. Is there a way to see all linked cards in one view? Thank you in advance.


Answers:
author: Iain Dooley
body: [@Darrell Tabar](/t5/user/viewprofilepage/user-id/1639969) If I understand you correctly, what you're looking to do is see any cards on your board "at a glance" that are linked to any other card.

The following Trellinator function would add a "Linked" label to any card that has at least one card linked in the attachments, which you could then use to filter the board:

<https://gist.github.com/iaindooley/7f0a0b62c5b79d13036f09e4600f11ac>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Darrell Tabar
body: Thank you!


author: Ludo
body: Hi

You can use a powerup (hierarchy for example). Unforntunately, you must redefined each link in the powerup too.
Is it possible to set the User profile to private?
Asked by Iraima Marin:

Hi all, just starting with Trello. Noticed all the personal information on the user profile is auto-set to be public - is it possible to change this to be private?

Thanks


Answers:
author: carolyn french
body: Hi Iraima, and welcome to Community!

It looks like email address is always hidden, but the other fields - Name, Initials, photo, username, bio, are always public. I don't see a way to change this setting though. You can restrict what you add there- alias, not a profile photo, etc.

Carolyn

comments: author: Iraima Marin
body: Thanks Carolyn!


Tags: privacy

user
Can you share or discuss work privately in Trello?
Asked by sshriber:

I'd like to be able to share work or allow a team or small group of people to share or discuss their work, without making it public to everyone on that board or card.

Essentially - we use Trello for creative copy \& design execution and management. Is there a way for a writer to share they copy with a designer, on the card or in Trello somehow, with the client/business owner seeing that back and forth? Of course in this case, the client is on the Trello card. I know you can have "observers" so they can't comment but they would see the activity, right?

Would love to know if there are ways around this to allow parts of the team to collaborate, without alerting or involving the client side.


Answers:
author: Iain Dooley
body: [@sshriber](/t5/user/viewprofilepage/user-id/3668005) nope, if someone is on the board they can see everything. If you have some internal processes, you could always create a board and link it to the card so that you can have a more detailed internal process and then only post relevant updates to the card that links to the board that the client can see:

<https://blog.trello.com/related-cards-related-boards>


Tags: workflow
Gmail to trello not including attachments
Asked by April C Merrill:

Newbie question....I have trello attached to my gmail account and when I hit the trello button it does create a trello card of the email. Everything works great EXCEPT that it doesn't bring over the attachments which is the most important part. I hate having to download and then re-upload. What am I doing wrong?


Answers:
author: Iain Dooley
body: [@April C Merrill](/t5/user/viewprofilepage/user-id/3669270) If you'd like a closer integration between Gmail and Trello (including the ability to reply from Trello to emails and create new emails from Trello) check out my integration:

<https://trello.com/integrations/#benkoboard>

It can also do shared email (like a helpdesk) that works from any device.


author: Ludo
body: Hi,

To include email attachment :

* either use outlook and his add-on
* either use gmail and the board email. See email parameter on trello board.
  * wich allows to add labels and members from email subject ("#" and "@") too.
how to delete attachments and whole description with trello butler?
Asked by RW:

Hi,

sorry but I cannot find the possibility delete/remove attachments and whole descriptions from cards that are emailes into trello?

Isn't that possible?

THANK YOU


Answers:
author: Zaida Mart?nez
body: Hello!

I know this is kinda super late but I came across this question while looking for answers so I am adding my answer here.

To use Butler to delete the description of something automatically, just go to Automation -\> Rules -\> Content -\> "set the card's description to" and write down: {null}

<br />

In the end, the whole description will look like this:  
when a card \[... trigger ...\], set the card's description to "{null}"  

Using the example by [@RW](/t5/user/viewprofilepage/user-id/3662909) , the working version would be:  

when the description of a card contains "${\*}", rename the card to "{wildcard1}", set the card's description to "{null}", post comment "Erst-Email gesendet am {date}", and set due in 2 days at 8:30 am


author: Ludo
body: 1. Description : try by replacing "null" by " " or a variable which is empty {wildcard2}
2. Add-on : after add-on is loaded, you have a shortcut available on the right panel of gmail account.

![add on.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/75924i83D0FA68BF0B0830/image-size/large?v=v2&px=999 "add on.PNG")


author: RW
body: Sorry, that is not working. I am using it like that:

when the description of a card contains "${\*}", rename the card to "{wildcard1}", set the card's description to "null", post comment "Erst-Email gesendet am {date}", and set due in 2 days at 8:30 am

But with that, decription is not ermpty - now it say the word "null", so it just replaced.

What did I wrong?

And do you have links how to discard images and attachments via gmail? Should I send it to gmail and automatically forward it to trello?

Thank you

comments: author: RW
body: Ah ok, i see how to forward without attachments. How do I get rif of the images?

It is very unconvenient, if every card emailed to trello shows my Logo as attachment in preview.


author: Ludo
body: Hi

Try this

```
when a card is emailed into the board, set the card's description to "null"
```

Unfortunately,

Variables {attachmentlink} the link to attachment is available only in commands with triggers such as

    when an attachment is added to a card

But with gmail or outlook trello add on, the attachments can be discarded.
Is there any timelimit to archived pages?
Asked by Niklas Zarnecke:

Hello,

is there any function to automatically delete pages that are archived after a certain timeframe?

Is this built-in or are archived pages there until someone deletes them?

Greetings


Answers:
author: Max Foerster - K15t
body: Hey [@Niklas Zarnecke](/t5/user/viewprofilepage/user-id/4571269) and welcome to the community.

Archived pages are just removed from the page tree and quick search but nothing else will happen to them. No deleting etc. is happening, the archived pages stick around. For more information about the implications of archiving a page, have a look at the corresponding documentation: [Archive pages - Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/archive-pages/)

Best, Max

comments: author: Niklas Zarnecke
body: Thank you [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014) . Helped a lot!


author: Max Foerster - K15t
body: You're welcome! :)


Tags: cloud

confluence-cloud
How to do user management with the cloud version?
Asked by Peter A. Menzel TSA TSAE:

Hi Confluence community,

how can I do user management in the Confluence cloud version? All apps I have seen are for Server or DataCenter version.  
I would like to know, which users did not login in Confluence for XX days.  
Or: Send all users an email, prompting for response - if no response is received within XX day, the user shall get deactivided.

Thank you for your support

Peter


Answers:
author: Hana Ku?erov?
body: Hi [@Peter A. Menzel TSA TSAE](/t5/user/viewprofilepage/user-id/4560203) ,

welcome to the Atlassian Community!

Unfortunately I don't think it is possible right now. I found this [older thread](https://community.atlassian.com/t5/Jira-questions/How-to-Deactivate-Users-in-Cloud-who-never-login-last-60-days/qaq-p/1414377) about the same topic (focused on Jira, but the user management is common for both systems) and I think the situation is still the same.

comments: author: Kishan Sharma
body: Yeah, I have just voted for the [suggestion](https://jira.atlassian.com/browse/ID-7726) mentioned in the article and started watching it, as it's very handy feature to have.


author: Mehmet A _Bloompeak_
body: Hi [@Peter A. Menzel TSA TSAE](/t5/user/viewprofilepage/user-id/4560203) , welcome to the community!

Upon your question here in community we extended our Jira app to support Confluence as well. You can try [Manage Users for Jira Cloud](https://marketplace.atlassian.com/1224410) developed by our team. It lists all users then you can search and sort them by name, last activity date. You can activate/deactivate users individually or in bulk. Hope it helps.

![manage-users-for-jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/162418i6814D73DEB28AE4A/image-size/large?v=v2&px=999 "manage-users-for-jira.png")

comments: author: Peter A. Menzel TSA TSAE
body: Hi [@Mehmet A _Bloompeak_](/t5/user/viewprofilepage/user-id/3740047) ,

thank you for the hint - I now tested your app for weeks and it helps a little on our needs.

Now, when I click on a/any person, I get this error:  
![2021-11-12 07_37_19-Page Not Found - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/169050iF606A9F1F6694684/image-size/large?v=v2&px=999 "2021-11-12 07_37_19-Page Not Found - Confluence.png")

How can I fix this?

Thank you in advance!

KR


author: Mehmet A _Bloompeak_
body: Hi [@Peter A. Menzel TSA TSAE](/t5/user/viewprofilepage/user-id/4560203) ,

It seems it is an issue that needs to be solved on our side. Thanks for finding and informing us. We started working on it. Once we finish, I will update you. Could you please send the above issue details to our support email support@bloompeak.io too, so that we can continue the communication over there.


author: Mehmet A _Bloompeak_
body: Hi [@Peter A. Menzel TSA TSAE](/t5/user/viewprofilepage/user-id/4560203) ,

We deployed the fix. Hope it is solved now.


author: Peter A. Menzel TSA TSAE
body: Thanks a lot!

The fix works well!


Tags: cloud

confluence-cloud

user-management
can't load balsamiq mockup on the page in confluence. it stops in the middle of loading the balsamiq
Asked by valentyna_severina:

Hi Confluence team!

Balsamiq plugin is not loading

Is there a bug or something? On other pages, Balsamiq loads okay and opens the mockup.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

I'm afraid this one needs to go to Atlassian support over at <https://support.atlassian.com/contact> - we would need to read the logs to see what the system is doing and why it is failing to load, but only Atlassian support have any access to those. Here, we are mostly just service users, we have no access to other people's systems.

You might also want to raise this with the app's author as they may be able to help a bit more (and Atlassian may refer you to them too)

If you are on a free or $10 plan, the support system will refer you back here - let us know if that happens, and we'll see if we can get Atlassians to take a look.

comments: author: valentyna_severina
body: Hi Nic,

thanks for your attention to my issue.

The console says that there is a 409 error on this page. So basically it just stops in the middle of loading and then the Chrome browser displays an error message "The page is not responding".

But other pages from the project of ours, are working perfectly with Balsamiq mockups.

And yeah, it's sending back here from the contact page.


author: Nic Brough -Adaptavist-
body: Ok, I'd be tempted to have a look at what the page is trying to load, using the browser's development tools, but that's getting into deep debugging.

I think what you're seeing is a broken mockup, and either Balsamiq or Confluence can't cope with it, failing part way through load or rendering.


author: valentyna_severina
body: Yeah, seems like that.

Anyway, the page is archived for now.

I downloaded my Balsamiq attachments from that page, uploaded those mockups in the Balsamiq browser app, opened them to edit, and just copied them all to the newly created page. Now everything works fine. And I didn't lose the work that I've been making for the past couple of days ?


author: Virgin Pereira
body: Hi Valentyna,

It's good to hear that haven't lost any data from your project.

Just wanted to let you know that you reach out via support@balsamiq.com if you need anything.

Have a great weekend!

-Virgin


author: valentyna_severina
body: Thanks for the advice, Virgin!


Tags: balsamiq

cloud

confluence-cloud
confluence: trouble with upgrade 6.15 to 7.13
Asked by Vijay Atturu:

Hi all,

after migration from one server to another with Confluence 6.15 everything works fine. The old installation was on a Windows Server 2012 R2 and MS SQL 2012 and now we are using Windows Server 2019 and MS SQL 2017. I followed this steps [Migrating Confluence Between Servers \| Confluence Data Center and Server 6.15 \| Atlassian Documentation](https://confluence.atlassian.com/conf615/migrating-confluence-between-servers-967338806.html)and I also created a user for Windows service [Creating a Dedicated User Account on the Operating System to Run Confluence \| Confluence Data Center and Server 6.15 \| Atlassian Documentation](https://confluence.atlassian.com/conf615/creating-a-dedicated-user-account-on-the-operating-system-to-run-confluence-967338759.html)

As I already said it works very well. Now I wanted upgrade my system to version 7.13 and followed the steps [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)

The setup routine told me the update was successful but when I went to the website I got this message:
>
> HTTP Status 500 -- Internal Server Error {#toc-hId--1215010800}
> ---------------------------------------------------------------
>
> **Type** Exception Report
>
> **Message** org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp
>
> **Description** The server encountered an unexpected condition that prevented it from fulfilling the request.
>
> **Exception**
>
> ```
> org.apache.jasper.JasperException: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.errors_jsp	org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:590)	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:426)	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:378)	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:326)	javax.servlet.http.HttpServlet.service(HttpServlet.java:733)	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)
>
> ....
> ```

This also happens when I try it on the local computer.

The only thing what I see what is different the user account of Confluence service has changed to "Network Service". But even when I change it back to my user account, I get the error message.

Does anyone know what went wrong?

Thanks for help.

best regards


Answers:
author: Vijay Atturu
body: Hi all,

I found the solution in [this KB](https://confluence.atlassian.com/confkb/the-component-of-the-database-name-of-the-object-qualifier-must-be-the-name-of-the-current-database-error-on-upgrade-to-confluence-6-1+-902076143.html) "The component of the database name of the object qualifier must be the name of the current database" error on upgrade to Confluence 6.1+

I actually had capital letters in the name of the database, but they were not specified in the config file.

Thanks for help.

best regards


Tags: confluence-server

server

upgrade
About external access in the Free version
Asked by Wada Yukihiro:

I'm currently using the free version of Confuluence.  
I have a question about the security aspect of the free version.

<br />

Is it possible for users other than those who are managed by Atlassian administration to access the system?


Answers:
author: Brant Schroeder
body: [@Wada Yukihiro](/t5/user/viewprofilepage/user-id/4571139) Welcome to the Atlassian Community

The free version of Confluence does not allow for anonymous access. A user has to have a license. The free version provides up to 10 licenses. You would need to upgrade to standard to have that feature. You can see the differences on the tables here: <https://www.atlassian.com/software/confluence/pricing>

comments: author: Wada Yukihiro
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)   
Thank you for your answer.  
I understand the content. I will consider upgrading.


Tags: cloud

confluence-cloud
I got an error after upgrading Confluence
Asked by gordon freeman:

Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade. Upgrade error message: Upgrade task

Yours,

Bernard


Answers:
author: Mayur Jadhav
body: Hi [@gordon freeman](/t5/user/viewprofilepage/user-id/4570992)

Welcome to the Atlassian Community!!!

Please raise a ticket to Atlassian Support.

I am really sure that they will help on this and provide all the details and logs to them to analyse the system.

Thanks,

Mayur


Tags: new-to-confluence

server
Can you grant me the access to delete a article/page?
Asked by Charles Tsoi:

Can you grant me the access to delete a article/page? I have added two pages for testing, and would like to delete them now. Found no way to do so.


Answers:
author: Kishan Sharma
body: Hi [@Charles Tsoi](/t5/user/viewprofilepage/user-id/4571034) Welcome to the Atlassian Community!

Please contact your site admin/confluence administrators team to grant you the required access.

comments: author: Charles Tsoi
body: Can you guide me the way I can find out my site admin/confluence admin? Super thanks!


author: Kishan Sharma
body: You should check with your colleagues who might be aware of this or Just see if your Confluence Admins have displayed any support information on the home page of your confluence URL, on how to contact them.


author: Sedera Randria
body: Hi [@Charles Tsoi](/t5/user/viewprofilepage/user-id/4571034) ,

if you don't have permission to delete, you can also share the page/article with the space administrator and add a comment to ask them to delete the pages :-)


author: Nic Brough -Adaptavist-
body: You will need to talk to the space administrator, they can give you access. If not a space admin, then a Confluence or Site admin will be able to help.

comments: author: Charles Tsoi
body: Can you guide me the way I can find out my site admin/confluence admin? Super thanks!


author: Nic Brough -Adaptavist-
body: You will need to ask the other people using the system, the person who gave you access in the first place, the people who asked you to use it, or even just people you can see in the system.
Errors transferring products
Asked by MGI:

For whatever reason, our company has 3 different Orgs set up. Only 1 of them is used, the other 2 are not used.

I tried merging them and get weird errors:

![Untitled.png](/t5/image/serverpage/image-id/161887iAF9DB02DA9DD36B3/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Kishan Sharma
body: Hi [@MGI](/t5/user/viewprofilepage/user-id/4571010) Welcome to the Atlassian Community! For faster resolution of your issue, I would recommend [raising a support ticket](https://support.atlassian.com/contact/) with Atlassian Support.

comments: author: MGI
body: We are evaluating the product with the Free version for now. Looks like you can't contact support with the Free account.


author: Kishan Sharma
body: Ah that's correct, for free plan you don't get support. I think this is something that only Atlassian Team can help with. If the the 2 ORGs are not used simply remove the access of all the users and take the necessary backup and remove the ORGs or keep them as it is.


Tags: cloud

confluence-cloud

transfer