youngmon/atlassian-qna huggingface dataset:
How to hide menu bar and tools for ananymous users
Asked by KC Integrations:

Hi,

For Confluence Cloud, when anonymous users view a page, they have a lot of access, and see the Create button, Tools menu (partial - like page history etc..), and can add inline comments. WHY?

How can I prevent this?

The site should be completely and ONLY READ-ONLY for anonymous users...

Thanks


Answers:
author: Sven Schatter _K15t_
body: Hi [@KC Integrations](/t5/user/viewprofilepage/user-id/518669),

unfortunately, Confluence Cloud doesn't offer a way to do this at the moment. You'll have to take anonymous access as it is.

If you want more control over what the content your anonymous users see looks like, you could try [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview&utm_source=atlassian-community), an app by my team at K15t. It lets you create a site from your Confluence content, which you can customize, use custom CSS on to hide elements you don't want users to see, put it on a custom domain of yours, and more.

In case you'd like to see a live example of a Scroll Viewport site built on Confluence content you can check out our very own [help center](https://help-cloud.k15t.com/).

Hope this helps!

Cheers,  
Sven

comments: author: Kimberly Onnen
body: Scroll Viewport is awesome and provides a professional look to our online help. :)


Tags: cloud
Jira issues doesn't exist or you dont' have permission to view it
Asked by Kelvin Hou:

Confluence cannot display Jira issues after rebooting servers. Only display:

Jira issues doesn't exist or you dont' have permission to view it.

Both Jira and Conflunece same user.

![conf-jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/256246iF3B12FB3E0C51AEB/image-size/large?v=v2&px=999 "conf-jira.png")


Answers:
author: Kelvin Hou
body: Thanks Teresa.

I don't use order. I just use key.

When re-insert the same Jira issues with the same key, will get:

No search results found.


author: Teresa
body: You can try to resolve this by removing the order by clause in the JQL.

This ticket may help you: <https://jira.atlassian.com/browse/CONFCLOUD-53559>

comments: author: Kelvin Hou
body: Thanks Teresa. I don't use order. I just use key. When re-insert the same Jira issues with the same key, will get: No search results found.


author: Anitha
body: Hi [@Teresa](/t5/user/viewprofilepage/user-id/5112919)

We are also facing the same issue. we are also inserting a jira key in the confluence and user is having access to that issue/project as well. but stil getting the error like "Issue does not exist or you do not have permission to see it". And also there is no issue security associated with that project.

Please let us know the reason why it is showing error, eventhough permissions are placed correctly.

Regards,

Anitha


Tags: confluence-server

server
Adding Many Existing Users into a Group in Confluence Cloud Using Postman
Asked by Will Baltazar:

Hello! My subject line pretty much says it all. How do I upload a list of users from a CSV File into a Group in my Confluence Cloud using Postman?


Answers:
author: Ken McClean
body: You might have better luck using Python and just looping through the text file.

This is a very basic piece of Confluence Cloud permissions management code that I wrote in Python. I know it works to access Confluence Cloud, you'd just need to tweak the functionality a bit.

<https://www.kennethmcclean.com/blog/scripting-confluence-cloud-space-permissions/>

*** ** * ** ***

import requests  
import json  

headers = {  
'Authorization': 'Basic \<Base 64-encoded username and API Token\>',  
'Content-Type': 'application/json',  
'Accept': 'application/json',  
}  

data = data=json.dumps({  
"subject": {  
"type": "user",  
"identifier": "\<user ID\>"  
},  
"operation": {  
"key": "read",  
"target": "space"  
},  
"_links": {}  
})  

response = requests.post('https://\<confluence URL\>.atlassian.net/wiki/rest/api/space/\<space key\>/permission', headers=headers, data=data)  

<br />

print(response.content)

comments: author: Will Baltazar
body: Thank you for your advice [@Ken McClean](/t5/user/viewprofilepage/user-id/5067619)


Tags: cloud

confluence-cloud
How do you add a note/tip to a word when hovering a mouse over it, the note/tip will appear.
Asked by Nilda Feliciano:

Is there a way to add notes/tips into a word, so when you hover your mouse over that specific word a notes/tip will appear?


Answers:
author: Mikael Sandberg
body: Hi [@Nilda Feliciano](/t5/user/viewprofilepage/user-id/5215475),

Welcome to Atlassian Community!

Currently the only option would be to use a [glossary app](https://marketplace.atlassian.com/search?hosting=cloud&query=glossary), but this will change once [Atlassian Intelligence](https://www.atlassian.com/software/artificial-intelligence) is available, which will have a feature that generates a company glossary based on your content.

comments: author: Nilda Feliciano
body: Thanks Mikael!

By any chance do you know of an app that handles this type of feature?


author: Mikael Sandberg
body: We are currently using [Smart terms for Confluence](https://marketplace.atlassian.com/apps/1219677/smart-terms-for-confluence-glossary?hosting=cloud&tab=overview), but there are other apps in the Marketplace that can do this as well, check the link I posted above and it should return those.


Tags: cloud

confluence-cloud
Unable to verify DNS TXT record related to atlassian-sending-domain-verification
Asked by Fv Test:

Hi

Unsuccessfully, I have been trying to configure email domains in the administration module. After searching the community and otherwise online I have found that the issue is very real and no good solution is found it seems. So, naively I reach out...

**Any clues** from those of you who have battled this issue recently?

I have tried the following:

* Verified DNS records to be found and precise using online tools incl MX Toolbox
* Reconfigured dns records
* Had a single TXT record with both "atlassian-domain-verification" and   
  "atlassian-sending-domain-verification"
* Had two TXT records one for "domain" and one for "sending-domain"
* Waited 24h+

![01-FauiledStatusPersists.png](/t5/image/serverpage/image-id/256228iFF23AFEE20E5CAB3/image-size/large?v=v2&px=999 "01-FauiledStatusPersists.png")


Answers:
author: Fv Test
body: Update! Waiting solved the issue. Give it at least 72h.

Setup: on your own domain add three separate CNAME records and add one separate TXT record using the information Atlassian provides. Have you already added a TXT record for domain verification then you will now have two TXT records relation to Atlassian.


author: William Mischel
body: I have the same issue, cannot verify the txt record, although it shows up correctly.


author: 05 TECH
body: I have the same issue.


Tags: cloud

confluence-cloud
Looking for a way to mark pages as important in a way my whole team can see it
Asked by joel henry:

I'm looking for a way for all users in my team to be able to mark/flag pages for discussion (enabling meetings to run smoother and faster) - no time wasted on projects where nothing has moved/changed.

I thought the starring might achieve this, but I believe that it only applies for individual users (i.e. the rest of the team can't see which pages I have starred)

is there a way that a team-wide indicator can be placed on pages?


Answers:
author: Michel Neeser
body: Hi [@joel henry](/t5/user/viewprofilepage/user-id/5215410) and welcome!

A possible solution would be to set a label on the pages you want to flag (for example a label named "to-discuss"). After this, you create a central page with the macro "Content by Label" in it which references your label. This way, all the pages marked get pulled automatically into your central page so that you can use this page in your meetings.

comments: author: Laura Campbell _Seibert Media_
body: Great suggestion [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853)

I'll add that the Share button on the top right of the page can also be an easy way to send a page by email to a group or individuals with a comment (like "Please read and comment").

If you have standing meeting pages (re-used regularly), you can also add them as shortcuts in the left-hand navigation panel of Confluence, just above the page tree. If you are regularly creating new pages that people need to read/comment this isn't the best option, but it is kind of a way to "star" the pages and make them easier/quicker to find.


author: joel henry
body: this worked great - thanks [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853)


Tags: cloud

confluence-cloud
Rich Filter Smart Counters macro is only showing for first month and rest as 0
Asked by Sunil Runkana:

**Objective:** To show the number of JIRA's created for each month for first quarter

**Issue:** Incorrect count shown for first month and zero for rest all months

Below is the rich filter and smart filter created in JIRA

My Rich Filter - "project = ABCD"

Smart Filter created

Inflow Rate

Label JQL

JAN created \>= "2023/01/01" AND created \<= "2023/01/31"

FEB created \>= "2023/02/01" AND created \<= "2023/02/28"

MAR created \>= "2023/03/01" AND created \<= "2023/03/31"

Added Rich Filter Smart Counter macro to confluence and expected to see the results as

14 6 28

JAN FEB MAR

But results shown as

2 0 0

JAN FEB MAR

When I looked JQL built internally for FEB to under stand the root cause, what i noticed is JQL is as below

project=ABCD AND resolved \>="2023/01/01" AND resolved \<="2023/01/31" AND created \>= "2023/02/01" AND created \<="2023/02/28"

Ideally the JQL should be

project=ABCD AND created \>= "2023/02/01" AND created \<="2023/02/28"

But unfortunately I don't have control over that JQL built.

Can anyone help let me know where did I go wrong ? **Note:** The same above Rich Filter is working fine on JIRA dashboard with Rich Filter Smart Counter gadget. The issue is only with Confluence results.


Answers:
author: Sunil Runkana
body: Resolved. Not sure what went wrong. could be some sort of glitch. Built a new rich filter from scratch which is similar the previous one and macro's working fine
How to access restricted pages by admin in confluence cloud?
Asked by MOD Administrator:

Hi Team,  

We have use case to crawl all spaces and pages from confluence site.  
But we have encountered an issue where crawler account is not able to discover pages defined with restrictions. We are using Content API as mentioned below:-  
Sample Endpoint: https://\<SiteURL\>/wiki/rest/api/content/search?expand=body.storage,restrictions.read.restrictions.user,restrictions.read.restrictions.group,space,ancestors,history,history.lastUpdated,history.contributors.publishers.users,children.attachment,metadata.labels\&limit=25\&start=0\&cql=type in (page,blogpost) and space = \<spaceName\>. It gives empty response.  
This crawler account (app authorized using OAuth2 with required scopes) has access to all spaces but not part of restrictions defined at page level.

<br />

**Basically, we want crawler account to access all spaces and pages (even restricted ones).**   
Can you please help in answering below:  
1. How crawler account can access to restricted pages?

2. Is there any other endpoint which can be used to get restricted pages by crawler account?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No.

The whole point of restrictions is to stop people who should not see pages from seeing them.

You will need to grant your crawler access to the restricted pages if you want it to be able to see them.


author: Ken McClean
body: As far as I know, Confluence Cloud admins can't view restricted spaces to which they have not been granted view permission. This is different than Confluence server.  

However, as the admin you can still grant yourself view permission, and then scrape the space.


author: David Bakkers
body: Please don't cross-post using multiple user accounts.

You asked the question [here](https://community.developer.atlassian.com/t/how-to-access-restricted-pages-by-admin-in-confluence-cloud/69354) in the Developer Community using the account [RolIT](https://community.developer.atlassian.com/u/RoliT) and got the same answer.


Tags: cloud

confluence-cloud
Incorrect link behaviour with draw.io
Asked by Maxence SEYMAT (contractor):

I have a draw.io diagram on my page with links in it to anchors on the page (headings).

The URL of my Confluence page contains + characters like this:  
/confluence/display/myspace/My+own+page  

I therefore expect links in draw.io diagram to be like:  
/confluence/display/myspace/My+own+page#Myownpage-Myanchor  

However, they are like:  
/confluence/display/myspace/My%2Bown%2Bpage#{pageTitle}-Myanchor  
and clicking on them makes the page reload, and only after reloading they forward to the anchor, but with this kind of URL:  
/confluence/display/myspace/My%2Bown%2Bpage#Myownpage-Myanchor

I don't know how much the + to %2B conversion affects the behaviour of the links, but I think there's a bug as it makes me click twice on a link to reach my destination. Is there a way to solve this? Note, this only affects pages whose names contain spaces.

Confluence version is 7.13.12 and draw.io version is 11.1.2


Answers:
author: David Benson _draw_io_
body: What are the confluence and drawio versions?

comments: author: Maxence SEYMAT (contractor)
body: I added them to the original post.


Tags: confluence-server

server
Access user
Asked by thomas.s.mueller:

Hello, I want to use confluence as a project platform. For this I need to invite colleagues from several markets and cannot find them in the permission space. I am able to share a link -- but cannot provide permission. They are not able to see the pages. How can I add more people to my space? Thank you.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@thomas.s.mueller](/t5/user/viewprofilepage/user-id/5215120) and welcome,

in order to find users in space permissions you need first to add them to confluence.

As a product admin, you should provide them access. Take a look to the following article <https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/>

Hope this clarifies,

Fabio


Tags: cloud

confluence-cloud
How to disable 'Import Word Document' feature?
Asked by Ecem Kan?y?lmaz:

Hi,

When I authorize a user to add page, 'Import Word Document' feature becomes active. I want to restrict the user from using 'Import Word Document' feature without restricting the page editing authority.

How can I only disable 'Import Word Document' feature?

Thanks.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Ecem Kan?y?lmaz](/t5/user/viewprofilepage/user-id/4679626)

Take a look here <https://confluence.atlassian.com/conf59/configuring-the-office-connector-792499558.html>


Tags: confluence-server

server
Why can't I copy my list to a new board?
Asked by Kelsi Nash:

I'm trying to either copy a list to a new board or move all the cards from a list to a list in a new board. When I try to copy the list, it creates a new list but doesn't include all the cards. When I try to move the list to the new board, it gives me a small error symbol in the bottom left corner (yellow triangle with an exclamation point inside) but no other information. Why won't it let me move my list? Could I have too many cards (around 500)?


Answers:
author: Brittany Joiner
body: [@Kelsi Nash](/t5/user/viewprofilepage/user-id/4998485) welcome to the community! if you click on the yellow triangle, does it show you anything?

I just tried to replicate this on my end by creating a list with 500 cards, and i got this error,

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/208968i1A35E45DB64E3ACC/image-dimensions/225x255?v=v2 "image.png")

So i wonder if that's what is happening.

Have you tried doing this with the Bulk Actions Power-Up? You might have to only do like 80 cards at a time, but at least that would only take about 6 actions.

Just select as many cards as you can, and then select "move" and then the options for the board. Then go and select more cards a few more times til they're all cleared.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/208969i88E104BA72691DBA/image-size/large?v=v2&px=999 "image.png")

comments: author: Kelsi Nash
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) The yellow triangle didn't give any helpful information but I was able to use the Bulk Actions power-up! Thanks for the work around.


author: Brittany Joiner
body: [@Kelsi Nash](/t5/user/viewprofilepage/user-id/4998485) great! Glad that worked!


Tags: copy

list

move
Turn off slack channel messages when creating a card
Asked by Jesse Palefsky:

In a previous version of the app, when creating a card from a slack message there was an option to send a message about the card creation in a given channel. Only a small number of us use the trello board so being able to turn that notification off and not clutter the channel was great. However now when you create a card from a slack message, the Trello app automatically sends a message in that thread and I do not see an option to turn it off. Is there a way to turn these messages off currently?


Answers:
author: Pete Mitchell
body: Hi Jesse,

Thanks so much for reaching out about your questions on Slack. Based on the complexity of your question and the multiple possible causes, I believe opening a support ticket with the Trello team would be the best way to move forward.

Please be sure to be logged into Trello, and visit <https://trello.com/contact>

Best,   
Pete \| The Trello Team


Tags: slack
Is it possible to add Custom Cover to cards automatically once they are created in Trello?
Asked by Bruno Azevedo:

Hello guys!

I'm using Unito to sync cards bidirectionally between Trello and google sheets.

So I need to add Custom Cover to cards automatically as soon as they are created in Trello.

Is this possible through some rule? Or otherwise?


Answers:
author: David Bakkers
body: Hello [@Bruno Azevedo](/t5/user/viewprofilepage/user-id/4998380)

Covers can be added to cards by a Butler rule. Google "Trello Butler card cover" for the thread that describes the method.


author: Jackie
body: Hi Bruno! After a little bit of digging, it looks like card cover automation is not possible at the moment.

Blair outlined where you can watch the roadmap along with some other great resources [here](https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-to-automate-cover-colors/qaq-p/1395396).

comments: author: Bruno
body: Jackie, Tks!


Tags: google-sheets

ms-excel

sync

unito
?????? ?????? ??????????? ???????? ??????
Asked by ??????:

??? ??????????? ???????? ??????.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

We can't tell you anything with just "error". What is the error?

????? ?????????? ? ?????????? Atlassian! ?? ?????? ?? ????? ??? ???????, ?????? \<\<??????\>\>.  
? ??? ???????
Automate adding a person to a card if they are mentioned within in it in a comment/description etc
Asked by Lucy Warman:

Is there a way to automate so that if someone is mentioned (@username) on a new card (in the activity feed or description etc, wherever), they join and/or subscribe to the card automatically? I have a board with a (bluecat) form to create new cards. Via the form people are tagged in the description but the automation I currently have set up ("when I am mentioned in the description of a card by anyone, join the card, and subscribe to the card ") does not work.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Lucy Warman](/t5/user/viewprofilepage/user-id/4998200) if it's working when you manually create a card and then update the description to contain your @mention, that tells me that the trigger only applies when a description is updated. If cards are created via a form, the description is pre-populated, so there is no update to the description in order to trigger your automation.  

What you want is the automation to be triggered when a card is added to the board in order to account for these cards being created via the form. So something like this:  

![auto add member.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/208983iE9DC9945205D6939/image-size/large?v=v2&px=999 "auto add member.PNG")  

<br />


author: Lucy Warman
body: To confirm, the automation currently on the board works for any card which has not been created via the form. If a card was crated by the form then the automation doesn't work initially, and it also doesn't work if I edit the description after it's been made.
Trello Desktop Notifications on Mac, are they possible?
Asked by William Kinne:

I'm pretty sure this used to be a feature on older versions of Trello/MacOS. Is this still an option on the latest OS?

Does anyone know the status of this feature?

I would like to make sure I receive reminders, even if the trello app is not open or active.

Thanks,


Answers:
author: William Kinne
body: Nevermind. I found it under Trello settings. I had to send a test notification to get the OS to recognize Trello as a notifier. There was no link to enable this under the notification "bell" dialogue like it appears in the tutorial video.
How long does it take to refund money to ones credit card
Asked by Wanjugu Wachira:

How long to refund one money in after unauthorized billing?


Answers:
author: Brant Schroeder
body: [@Wanjugu Wachira](/t5/user/viewprofilepage/user-id/4997746) Welcome to the Atlassian community. I was not able to find anything in their help docs about how long a refund takes. My guess is it takes a couple of business days to process a refund. Once this has been sent to the credit card company you are looking at 7-10 business days on average for the credit card company to post the refund to your account.


author: Swasti Devi
body: How do I talk to customer care at PhonePe?
Which callback url to use ?
Asked by Yeshodhara Baskaran:

I have a Powerup which is deployed from Github and hosted in Netlify.

The powerup needs to run a script which exists on google project.

I want to request an access token from Google API.

Which callback URL should I use? Trello documentation is not very helpful in this case.


Answers:
author: Alex W
body: Hey [@Yeshodhara Baskaran](/t5/user/viewprofilepage/user-id/4971998) - I recommend asking this in the Developer Community: <https://community.developer.atlassian.com/>


Tags: power-up
Rename list to a date of current day
Asked by josef novak:

I have this from some template, but this doesn't work it renames list to first day of a week or something - "{date-1wd\~dddd, MMMM Do YYYY}"

Which command would be rename list to day of the current day?

And BTW can trello create custom reminders and show them on desktop, or play a sound. I Am on Windows 10.

Thanks!


Answers:
author: Brittany Joiner
body: [@josef novak](/t5/user/viewprofilepage/user-id/4766670) hi there! You want to just use {date} to get today's date!

and as far as reminders on desktop, you can't really customize them, per se, but you can turn them on in the desktop app (just add the app, and then i think you'll get them automatically unless you turn it on or off, not sure how windows works), or in chrome (i believe there's a popup when you visit trello in chrome and it will ask if you want to receive browser notifications)!