youngmon/atlassian-qna huggingface dataset:
Deploy / Install Jira to Microsoft Azure
Asked by Matthew Gregory:

Can't edit the reverse proxy (tomcat file)


Answers:
author: Matthew Gregory
body: Thank you for the support, I have seen decided to not use Confluence Data Center, as it was overwhelming complicated and I've decided to use a standard Windows 2016 Server wit's Azure SQL in the background

comments: author: AMIT KUMAR
body: Hi [@Matthew Gregory](/t5/user/viewprofilepage/user-id/1359783) ,

I am looking for something similar, can you help me with steps you followed to deploy JIRA server on server on AZURE (if I am not wrong).


author: Nic Brough -Adaptavist-
body: You'll need to work out why.

We can't tell you anything given just "can't edit something". Why can't you edit it? What is wrong with your installation / access? What's the error?

comments: author: Matthew Gregory
body: I am using a reverse proxy from what is provided by Microsoft Azure http://(dns name).(location).cloudapp.azure.com to my own domain via a redirect to the public IP, I can not find the file to edit the proxy name or proxy port number (that I am bot changing from the default), I am on a 2 node setup and a 1 node jumpbox,

I have tried to changing the base URL, but then had problems activating and adding plug ins (so have changed it back the azure address).

Hope this helps


author: Nic Brough -Adaptavist-
body: I can't help you with that, I don't know how your Azure proxy is set up or where it might be configured.


Tags: azure

confluence-server

server
Is there a way to share a Confluence page with a non-atlassian user?
Asked by Charitha Veeragandham:

I would not like to have any add-ons.


Answers:
author: Emily Errico
body: Good news! You don't need any add-ons to accomplish this!

The *simplest* way would be to take a screenshot of the page or export its contents to Word or PDF. This way, you could share the information with a low security risk.

If the non-Atlassian user needs to be able to view the live page or somehow interact with it, there are [instructions in Atlassian's documentation](https://confluence.atlassian.com/confcloud/make-a-space-public-827106208.html "Make a Space Public") to grant viewing permissions to anonymous users. You will need space/global administrator rights to complete.

Be careful about what permissions you grant to anonymous users because they are **not** restricted to only people who have a certain link, which is a setting that similar platforms like Google Drive provides. Anyone who stumbles across the page will be able to access the privileges you have given to anonymous users.

comments: author: Charitha Veeragandham
body: Thank you


author: Charitha Veeragandham
body: Great! It works. Thank you!
Issues creating blog posts
Asked by Mark Miretsky:

I have 2 issues creating new blog posts:

**1**

We have a few blog posts that were created a few years ago in one Confluence space, and that space has a "Blog" shortcut at the top of the side bar (with a "quote" symbol next to it), which takes you straight to all the blogs for that space. I just created a new blog post in a different space, but for some reason there is no "Blog" shortcut in that space, so there is no way to get to my blog post other than by going to "Recently updated articles". How can I create a "Blog" shortcut in the side bar?

**2**

The old blog posts take up the entire width of the page. The new blog post is very narrow and centered on the page. How can I make it take up the entire width of the page?


Answers:
author: Suren Raj
body: Hi, Mark.  

We suspect the blog shortcut is not visible because someone hides it. Please refer to **Configure the sidebar links**section on the below documentation to make it visible again:

* <https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html>

I'm afraid we can't revert back to the old blog editor. We are committed to improving [our new editor](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html) and we will be constantly shipping additional improvements.

Despite those changes, we feel it offers value to our customers. For example:

* A more readable line length to help you get your message across
* Emoji, including custom emoji
* Image alignment which let's wrap text around images
* Easier table row/column insertion
* Pasting markdown on paste
* Easier to find code block
* A single panel instead of separate macros

Kind Regard  
Suren Raj


Tags: cloud

confluence-cloud
Uploading excel report to Confluence, using macro to view it, search not working
Asked by Lisa Clark:

I have an excel spreadsheet I am uploading to Confluence. I use the macro to view the excel file. Now I want to be able to have a search macro that I can use within Confluence to search that page and child pages and include the information from the excel file.

I have tried searching at the parent level, searching at the child level. Using different search macros. Nothing seems to be working. No results are found. I can go to a specific page and use the browsers "find" feature, but is the page isn't known, that is not very helpful.

EX. Parent page with 10 children. Search from parent for number 1234. Number is in an excel file that is displayed on child page # 3. Want to have search direct to that page.

Anyone know if it is possible?


Answers:
author: Sattesh M
body: Hello Lisa,  

If I got the issue correctly, we have a parent page and child page with an excel file.

1. Parent page with **"Livesearch" macro**.
2. Child page with **"Office Excel" macro**, and an Excel file attached to this page.

We want to search for **contents in the Excel file**, using the search macro, and want the Excel file and page to show up in the search results.

I tested this on my Confluence test instance, and it seems to be working.![Livesearch macro.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32841i0B21CBC027A4AEF4/image-dimensions/524x111?v=v2 "Livesearch macro.PNG")

![Excel macro page.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32842iCA7545E9787922B8/image-dimensions/301x134?v=v2 "Excel macro page.PNG")  

Searching for a text or digit in the **Excel macro** , using the **Livesearch macro**, or the default Confluence search box, the search returns the result as below.

![search_excel.png](https://community.atlassian.com/t5/image/serverpage/image-id/32843iB19BFD1F335194C1/image-dimensions/245x179?v=v2 "search_excel.png")

<br />

Can I know if this is what you were trying to do as well, or if it's something else?  

Cheers,  
Sattesh
Systematic way to auto add content for any newly created Pages in a particular Space
Asked by Jarrett Ford:

I am trying to have it so for one Space I am responsible for updating in our intranet using Confluence -\> if there is a way whenever creating new pages in just that designated Space to always autopopulate certain content on the bottom of each page when first created.


Answers:
author: Brant Schroeder
body: Jarrett,

You can create a templates in Confluence that would auto populate or have defined content on it. This should work for you.

<https://confluence.atlassian.com/doc/page-templates-296093785.html>

<https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>
Issues Connecting Jira Cloud to Facebook Workplace
Asked by David Richards:

I am not able to connect our Facebook Workplace account to Jira Cloud. I get the following error message,

"Jira Cloud for Workplace currently only supports Jira Cloud sites. The URL entered does not match a known Jira Cloud site. Please check the spelling of your URL, and then [contact support](https://support.atlassian.com/) if you are using Jira Cloud and are still unable to connect."

Any suggestions?


Answers:
author: Brant Schroeder
body: David,

I would double check all of the required steps to ensure that you did not miss something. [https://confluence.atlassian.com/servicedeskcloud/jira-cloud-for-workplace-950806377.html](https://confluence.atlassian.com/servicedeskcloud/jira-cloud-for-workplace-950806377.html?) If you still receive the error after checking everything I would contact support.

comments: author: Baptiste Alvino
body: I have the same issue. I checked all required steps.


author: Nic Brough -Adaptavist-
body: Probably time to contact support then, with a description of the error.


Tags: jira-cloud
Page Properties Report not displaying information permission issue
Asked by Ian Gresel:

I'm having a problem with a page properties report.

The data source where the Page Properties macro is located is restricted to certain users as some fields in that page are sensitive, to that page only, they have space permission but no view or edit on that particular page.

The Page Properties report is in another space with open restrictions for all.

The users who have no access to the page with the data can only see an empty table in the page properties report. But users with view access to the source page see the page properties report fully filled in.

Is there a workaround for this without granting people access to that page?


Answers:
author: Jonathan Smith
body: Users will need access to the source page to be able to see the content on the page properties report.

An option is to move the sensitive information into a restricted child page and then open up the parent page which has your page properties macro.


Tags: confluence-server

server
How do I remove a non-responsive add-on from the UPM?
Asked by Kim Melan?on:

![2018-08-10_10-46-02.png](/t5/image/serverpage/image-id/29125i03778E7ABC3613AC/image-size/large?v=v2&px=999 "2018-08-10_10-46-02.png")


Answers:
author: Nic Brough -Adaptavist-
body: I think brute force in this case. Go to the server, find \<confluence home\> and look for the "plugins" directory. Stop Confluence, find all instances of the plugin .jar or .obr and move them somewhere outside Confluence (or delete them if you're confident). Restart Confluence.
How to export a entire confluence page into excel ?
Asked by Ganesh Pandian:

Hello,

I have a requirement. My client is requesting me to download a confluence page to excel (irrespective of the Content /Tables).

Could you please advise me with a add-on or steps which will satisfy my requirement.

Thanks in Advance.


Answers:
author: Bill Rudy
body: It may depend on what version you're using and if Cloud or Server, but I suspect for more recent versions at least no macros are required to export a Confluence table to Excel. Just copy/paste. You can likewise go from Excel to Confluence, although it will just be a basic table when exported to Confluence.


author: Andrey Khaneev _StiltSoft_
body: Hello Ganesh,

It is possible to export **tables** on a page to CSV. You can use [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro to [export tables to CSV](https://docs.stiltsoft.com/display/TableFilter/Exporting+Table+Data#ExportingTableData-ExportingFilteredDatatoCSV).


author: Nic Brough -Adaptavist-
body: Confluence is a wiki, Excel is a spreadsheet. These two types of data are fundamentally incompatible, so the idea of "export whole page to excel" is nonsense.

Could you explain what your users are trying to do here? And why?


author: Jonathan Smith
body: Might not be the best method, but what about just working out of an Excel spreadsheet which is saved in a File List? This might save you a lot of headaches.


Tags: atl-gruland
Harvesting a Space for Boilerplate
Asked by Michael Daugherty:

We built out a space of documentation for a client...and now, want to replicate that space as a "boilerplate" space in our Confluence instance (cloud). The problem is the Space key is duplicate, and the import fails because of that. I use a Mac, and I've tried editing the XML file to make the space keys unique, but since it's Mac, when I rezip, the import fails. Any ideas on what to do here (besides, editing it on something OTHER than a Mac?


Answers:
author: Sattesh M
body: Hello Michael,

Can we know what error you got when you tried uploading the xml.zip file?

There should be no issues with using the default Mac's archiver, but if that seems to be the issue, does it work if we use some other archiver utility for Mac, like the one below?

* [Keka - The macOS file archiver](https://www.keka.io/en/)

Next, can we make sure the all the steps were followed in the **Solution 2** portion of the page below, and make sure we did not remove any tags or extra lines by accident.

* [Solution 2: Manually Clone Or Rename A Space](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html#HowtocopyorrenameaspaceinConfluence-solution3)

This is the only way to copy an existing Space back to the same instance without any add-on, but if you don't mind add-ons, you can look into the one below to do this.

* [Space Tree Creator (copy space)](https://marketplace.atlassian.com/apps/1214324/space-tree-creator-copy-space?hosting=cloud&tab=overview)

Hope that helps!

Cheers,  
Sattesh


Tags: confluence-cloud
Error started after uploading new license key
Asked by Support Neatideas:

Got the following error then

Non Clustered Confluence: Database is being updated by another Confluence instance. Please see <http://confluence.atlassian.com/x/mwiyCg> for more details.

Your server id is: XXXXX-XXXXX-XXXX-XXX

I did not know what to do so left it for a couple of days and now I am getting ERR_CONNECTION_TIMED_OUT.

Does anyone know how to fix?


Answers:
author: Shannon S
body: Hi there,

[The article referenced](https://confluence.atlassian.com/confkb/confluence-will-not-start-due-to-fatal-error-in-confluence-cluster-179439771.html) actually provides some pretty useful information about the error.

See the **Diagnosis and Resolutions** section for details on what can cause the error. I've separated out the ones that may apply to you if you are in a non-clustered environment:

1. If the problem occurs shortly after startup *in a single-node (non-clustered) deployment* , see [Cluster Panic due to Multiple Deployments](https://confluence.atlassian.com/confkb/cluster-panic-due-to-multiple-deployments-201852123.html).
2. If the problem occurs shortly after startup *in a single-node (non-clustered) deployment* and it wasn't caused by multiple deployments, see if `clustersafety` table (in the database) has more than one record. If so, just delete one of them.
3. If the problem happens spontaneously during production usage *in a single-node (non-clustered) deployment* , see [Cluster Panic due to Performance Problems](https://confluence.atlassian.com/confkb/cluster-panic-due-to-performance-problems-201852128.html).
4. If Confluence is connected on MySQL master database follow the resolution method of [this](https://confluence.atlassian.com/confkb/confluence-will-not-start-using-mysql-5-1-5+-with-statement-binary-logging-251724630.html) guide.
5. If Confluence is using a duplicate Server ID as a result of a cloned environment, see [How to change the server ID of Confluence](https://confluence.atlassian.com/confkb/how-to-change-the-server-id-of-confluence-211649693.html).

Please review those and see if you are able to determine the reason for your error.

Alternatively you could try doing a fresh install and restore your latest clean backup to it.

Let us know if you have any questions.

Regards,

Shannon


Tags: confluence-server

server
How to define a section's default format ?
Asked by xhattam:

Hello !

I have a question I haven't found an answer for, regarding sections:

When I'm in Page Layout mode, and click on "Add section", I always get the Single Column section.

Is there a way to specify that I'd like the full-width section as default, whenever adding a new section ?

Thank you !


Answers:
author: Manon Soubies-Camy
body: Hello [@xhattam](/t5/user/viewprofilepage/user-id/1774204),

Have you looked at this thread: [Change request: Default Confluence Section width to Fullscreen](https://community.atlassian.com/t5/Confluence-questions/Change-request-Default-Confluence-Section-width-to-Fullscreen/qaq-p/861229#M115687)? Looks like Adam and you have the same request.

Hope this helps!

- Manon

comments: author: xhattam
body: Hello Manon,

No sorry, I didn't see it with my search terms. Thank you, this is exactly the same issue. I see it's not been resolved, so I'll keep doing what I'm doing, but agreed with the first author's message, this is starting to cost me a lot of time as well !

Thanks for the quick reply,

Jessica


author: Robert Kalweit
body: Gosh, every new feature they introduce comes with so much debt... Sections are great, but not even being able to set a default? How about just making the next section the same layout as the one above? That would be SO DAMN EASY.  
/end-of-rant  
Good finding this thread. Thanks, Manon for your answer!


Tags: cloud

column

confluence-cloud

layout

section
Where can I change the fontsize in exported PDFs?
Asked by Dieter:

Fontsize in PDFs


Answers:
author: Jonathan Smith
body: [@Dieter](/t5/user/viewprofilepage/user-id/1787503)

You can modify the global PDF Stylesheet within Confluence administration. I would suggest searching google and the community posts for how others have exported single page PDFs.

Another solution (paid) you can look into is K[15t Software's Scroll PDF Exporter](https://www.k15t.com/software/scroll-pdf-exporter) which allows you to adjust the font size with a nice scroll bar. You can also add headers and footers easily.

![z.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/29134i5F91D470C9C05C60/image-size/large?v=v2&px=999 "z.jpg")

Hope this helps a bit.

comments: author: Dieter
body: Thank you for the answer, which are helpful!


Tags: confluence-server

server
How to find the key for a space?
Asked by Stefan Solender:

In some macros you can enter one or several "space keys" in a comma separated list. For example in the Recently Updated macro. How can I find this key? When I browse different spaces, not all of them have the key in the URL.  

Sometimes the URL looks like:  
https://confluence/pages/viewpage.action?pageId=35989703

Is there any other way of finding the key?


Answers:
author: Moses Thomas
body: [@Stefan Solender](/t5/user/viewprofilepage/user-id/1136976)As space administrator you can go to Space tools \> Overview \> Space details , there you can find space key

Best!

comments: author: Stefan Solender
body: Thanks Moses, that we a lot easier :)


author: Moses Thomas
body: [@Stefan Solender](/t5/user/viewprofilepage/user-id/1136976)You welcome! please accept solution so others could use

best!


author: Ashutosh Dwivedi
body: Thanks [Moses Thomas](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1138700)

Worked for me!


author: aznobishchev
body: There's a way to do it without Space Administrator permissions.

Open the Spaces \> "Space directory" page and locate the space you are interested in. There's a little (i) icon for each space (Space details). Click it and you'll have the */spaces/viewspacesummary.action?key={KEY}* page with the key. Bingo!


author: Stefan Solender
body: I found in another thread that you could get all space data out via REST-API and find the key there:  
http(s)://{your server}/rest/api/space?limit=500

comments: author: Prabhu Chilukuri
body: Hi Stefan,

Is there any API to export the confluence spaces list?

Thanks,


Tags: confluence-server

server
Confluence Knowledgebase - automatically open for all Confluence users?
Asked by AccessHolding:

Dear Community,

I faced an interesting behaviour. I use an on premise Jira and Confluence installation. The customer portal from Jira is connected to a knowledgebase in Confluence. The customer portal is restricted and not open for all.

I created a test who hasn?t access to this customer portal but if I log in to Confluence with this user, I can reach the customer related knowledgebase. This user is not even in the related group to access this page.

Would it be possible, that each Confluence user has automatically access to an knowledgebase?

Best,

Kristian


Answers:
author: Shannon S
body: Hi Kristian,

Can you show us the permissions in Confluence for the particular page and space? Does the user have a Confluence license as well? What groups are they in and how are you restricting them from the page in Confluence?

Secondly, which permissions did you select in JSD for the space? From this article:

* [Set up knowledge base permissions](https://confluence.atlassian.com/servicedeskserver/set-up-knowledge-base-permissions-954833562.html#Setupknowledgebasepermissions-Choosewhocanviewarticles)

#### Option 1. All active users and customers {#toc-hId-1429027068}

#### Option 2. Only licensed users {#toc-hId--1123129893}

Regards,

Shannon

comments: author: AccessHolding
body: Hi Shannon,

Thanks for the links and hints. Well I think I now whats the problem. We have an Jira SD which is restricted but to save Confluence licenses, the connected the relevant Confluence KB as open for all.

Seems I have two options.

**Option 1:** Change restriction for Confluence too which will consum licenses.

**Option 2:** Leave it like it is and open the Confluence space for all Confluence users.

Because the Jira SD users dont need Conlfuence access in general, its for KB only.

Best,

Kristian


author: Shannon S
body: Kristian,

Thank you for confirming that.

We do have a feature request below that is related to this issue:

* [JSDSERVER-3680](https://jira.atlassian.com/browse/JSDSERVER-3680)

I would recommend that you vote on it and comment there with your use case. If you watch the issue you can be updated of any changes in the future.

Regards,

Shannon


Tags: access

customer-portal

jira-service-desk

knowledge-base

permission

restriction
How to export space to PDF via API?
Asked by Simone Baracchi:

Hello,  

I'm trying to automatize the export of a space to PDF, I've tried to follow this guide:  
<https://developer.atlassian.com/server/confluence/remote-api-specification-for-pdf-export/>  
but the SOAP endpoint always responds with "authentication failed". I double checked my credentials and made sure that SOAP APIs are enabled in my site configuration. I suspect this is disabled, as that page mentions that "we moved the PDF export engine to a Confluence plugin".  

I've also checked that I actually have the PDF export plugin, and I do, but it doesn't seem to have any documentation?  

I also looked at the REST API guide here   
<https://developer.atlassian.com/cloud/confluence/rest/>  
but there doesn't seem to be a REST API to export a space to PDF.  

So in a nutshell, is there a way to automatically export a space to PDF besides using paid plugins?


Answers:
author: Thomas Schlegel
body: Hi [@Simone Baracchi](/t5/user/viewprofilepage/user-id/1136966),

there's an issue for that:

<https://jira.atlassian.com/browse/CONFCLOUD-40457>

Maybe you want to vote for it.

As far as I know, the only solution today is the Confluence CLI app, mentioned there as a workaround.

comments: author: Simone Baracchi
body: I'm perfectly fine with using a CLI app, but the only one I know is a paid plugin. Are there other apps?


author: Thomas Schlegel
body: I don't know another one.


Tags: cloud

confluence-cloud