youngmon/atlassian-qna huggingface dataset:
Is a team restricted to the attachment cap of 10mb if I am gold?
Asked by George Sutton:

Hi, I am a gold member and am working on a project with a team of around 10 other people. I am wondering if they all have to be on the same pricing plan as I am in order to upload files? I have set up a team that we are all a member of but I don't understand if the 10mb restriction for free accounts applies to each person or to the team? If I am gold and head of the project will they be able to load documents even though they be at the 10mb cap?


Answers:
author: Mike
body: Hi George,

Great question---because Gold is an individual upgrade, its benefits do only apply to you, and not the entire team.

If you have Trello Gold, *you* are able to upload files larger than 10MB, and everyone else on the board will be able to access those files. They will all be able to upload files to a card, but only up to 10MB each. If they need to upload large files as well, they could consider also upgrading to Gold. Alternatively, using a cloud storage provider like Google Drive or Dropbox to host the large files, and then attaching the link to a Trello card can be a great workaround, as that doesn't impact file size limits!


Tags: attachment
Jira status on Trello
Asked by Orbicode LTD.:

Hi, we are using trello (stakeholders) + Jira ( scrum team) for our projects. Excellent thing is that we have Jira status for every ticket on trello but problem is with users who do not have Jira account. Is anybody resolve this issue, how we can keep Jira status for users who don't have Jira account? This feature will be very helpful.


Answers:
author: Mike
body: Hi there,

This is by design, in fact---because Trello Power-Ups are only connectors between multiple services, they don't expose any data that a person doesn't otherwise have access to. In your scenario, someone does need to have a Jira account in order to view that content.

One option that you might want to look at is using Unito's sync feature: <https://info.trello.com/power-ups/unito>

Doing that will *sync* content from Jira over to a Trello card, which wouldn't rely on the other person having a Jira account to view the content!

comments: author: Orbicode LTD.
body: Thank's for advice, but this is not suitable for situation which we have.


author: Dzmitry Hryb _Deviniti_
body: Hello,

Instead of Power-Ups, you could try an app for Jira that can do the sync in any direction you'd like to - from Jira to Trello, from Trello to Jira or both. This is very flexible, allows to sync not only statuses, but whole issues! And no one is to worry about another account in a program that one doesn't use :)

Check out the [webinar](https://www.youtube.com/watch?v=MTibsHVt1j0)we hosted to know more. However, keep in mind that this app is only compatible with Jira Server, so if you're on Cloud, it won't work.

comments: author: Orbicode LTD.
body: Thanks, this concept it much more better as solution but we use JIra Cloud.

I hope that Atlassian dev team will understand that Trello in combination with Jira is excellent combination and because of that they will improve Jira power ups.

Have a nice day.


author: Dzmitry Hryb _Deviniti_
body: Same to you, and good luck with resolving your issue!


Tags: jira
Follow/Subscribe
Asked by Jake Fuller:

i want to be able to look at a list and tell who is subscribed to that list, or following that list. right now i can only tell what i am and am not following/subscribed too. i want to make sure my users are subscribed to the right things so i know when i write an update they are getting a notification. i know i can use the @ command too


Answers:
author: Mike
body: Hi Jake,

Right now, there's no way to see another member's board/list/card subscription status. Subscription is a status that only the individual person can see or manage, and you can't control that for any other member. I'll let the team know that's something you're looking for!

To make sure your members receive the notification, using the @ mention feature is definitely the way to go. For example, I would suggest using either the "@board" or "@card" mentions, which will generate a notification for all members of the board, or all members of the card, respectively.
2 spaces
Asked by Vira Liao:

Hi,

I tried to make 2 spaces but it always end up just one.

Could you tell me how do you make 2 spaces please?


Answers:
author: Stephen Cheesley [Adaptavist]
body: Hi,

I've been looking into this and the only way I can find to force text formatting such as multiple spaces is to put it inside a code block:

````
```
something      something else
```
````

The main issue with that approach is that it will wrap that text in a box, which may not be the look you are going for.

May I ask, why is it that you need the multiple spaces? Maybe there is some other formatting tool in Markdown that can help you achieve your goal.

comments: author: Vira Liao
body: Hi Stephen,

Thank you for your answer!

I was hoping to get a bigger space since i found that area too crowded if I only use one space.

If I use double spaces, then I can see the context more clearly.


author: Stephen Cheesley [Adaptavist]
body: Hi Vira,

I've generally **not** found the text areas in Trello to be cluttered. I would recommend, however that if you have more content, you can try to logically separate using headings. They do add a pleasant amount of white space and break the content up:

```
# Heading One

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ut congue metus. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. 

# Heading Two

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed ut congue metus. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
```

The example above should demonstrate what I mean. The [Trello documentation](http://help.trello.com/article/821-using-markdown-in-trello) is pretty comprehensive for this, detailing exactly how you can format your input.

A final suggestion, card descriptions are meant to be brief. If you find yourself putting lots of content in the description, you might be better served putting into a Google Doc and linking that to the card. Trello has great support for linking Google Docs to cards, right inside the card ([see here](http://help.trello.com/article/769-adding-attachments-to-cards))!

I hope this helps!
Add images to member icons
Asked by Todd Posey:

Hello, we were able to add an image to our first Team Member icon, but not to our additional Team, Invited or Non-Team Members.

Is there a way to add images the icons for all Trello members?

Thanks


Answers:
author: Stephen Cheesley [Adaptavist]
body: Hi Todd,

All the member icons come from users individual profile. The icons will therefore display whatever image the user has chosen to upload for their profile. If they don't set anything, then their initials are simply displayed.

AFAIK there isn't a way to "override" those images.

I hope this helps!

comments: author: Todd Posey
body: Thank you for your reply.

I do not see the option to add an image when I open the Members Profile. There is not "Setting" tab available to add an Avatar.

Any other ideas?

Thanks,


author: Stephen Cheesley [Adaptavist]
body: Hi Todd,

You can change your image following these instructions:

1. Log in to Trello with the user who's image you want to change

2. Click the orb with the users initials in the top right of the screen.

3. Next, click the "Profile" link in the drop down menu (this will bring up the users profile screen).

4. As you hover over the users initials in the top middle of the profile, a change link will appear. Click that link and it will let you select a photo to use from your computer.

***Note:*** There is also a link to "Change Avatar" under the settings tab. This will achieve the same thing :-)

If you get stuck with my instructions, here is a link to the Trello help page on setting up a users image ([here](http://help.trello.com/article/760-changing-your-profile-picture-avatar))
Hyperlink Library for Users
Asked by Derek Curtis:

Is is possible to put a hyperlink library on a page, just like a document library, and allow users to easily create a list of hyperlinks? For example, a user that does not have rights to edit a page has a section (library?) in which they can create links. I don't want to do a library and have the users create a desktop shortcut - all that does is download the shortcut anyway, not link to the site.


Answers:
author: Mike
body: Hi Derek,

I'm not sure what you mean by library, so I'm not sure what exactly your envisioning, but you can attach a series of links to any Trello card, though only board members that are able to edit cards are able to attach those links.

If someone has access to view a board, but not edit it, they'd be able to see and access any links already on a card, but they couldn't add any of their own.

Can you tell me any more about what you're looking for?

comments: author: Derek Curtis
body: Thanks Michael - we have several sections (think Trello cards, but not (yet) using Trello) on a page. One of those sections is titled "Helpful Links"; the goal is to have users be able to add links to that section **without** having to edit the page.


author: Mike
body: Hi Derek,

If I understand correctly, this isn't regarding Trello, is that right?

What sort of page are you referring to?


author: Derek Curtis
body: Correct, not Trello. The page is just the run-of-the-mill page that serves as a space landing page, with several sections, such as the blog post macro to show recent posts, attachments macro to show recent files uploaded, etc. The request is also to have a 'useful links' section that would allow users to put links in that section, but not be able to edit the rest of the page.


author: Mike
body: Got it---I think you'll want to ask this in the Confluence section. In the Trello section, most of us will only be best able to help with Trello!
Email-to-board : same subject emails under same card?
Asked by Jayesh D:

When someone replies to the email which was sent to trello through email-to-board settings, it creates a fresh card. PFA the screen shot.

Can we have a setting under email-to-board, where all such email replies can be auto-clubbed as comments on the first card? Especially when the trello recognises that the subject of the email is the same (It auto-removes Fwd: / Re: prefixes from the email subject while converting it to the Card Header.)

![Screen Shot 2018-01-24 at 5.02.54 PM.png](/t5/image/serverpage/image-id/13201i8E7573DF8C482055/image-size/large?v=v2&px=999 "Screen Shot 2018-01-24 at 5.02.54 PM.png")


Answers:
author: Mike
body: Hi Jayesh,

<br />

This is interesting to see! What you're asking for is how the email-to-board feature is designed to work---when Trello is able to identify that an email is part of a thread, new messages should go in as comments on the existing card, but this depends greatly on how the email client itself encodes and sends email. If multiple people are replying as well, that can cause complications. If you'd like, we'll be happy to take a closer look at what might be going on if you can reach out via <https://trello.com/contact>!


Tags: email

email-to-board
Can the Confluence cloud version be integrated with my company's JIRA server?
Asked by Allen:

I have few questions regarding Confluence cloud.

1. Can the Confluence cloud version be integrated with my company's JIRA server?  
If yes, does it have restriction on number of users? Say for example, our JIRA server has 25 users. Can it be integrated with Confluence cloud that has 10 users only?

2. Does Confluence cloud version supports migration from XWiki ? <https://www.xwiki.org/xwiki/bin/view/Main/WebHome>

The atlassian support gave me this link: <https://community.atlassian.com/t5/Answers-Developer-Questions/Migrate-Xwiki-to-Confluence/qaq-p/501835> But its 5-6 yrs old post, and it looks like that it wasn't resolved based on the last comment.

Any help is appreciated. Thanks a lot.

Regards,  
Allen


Answers:
author: Dominic Lagger
body: Hi [@Allen](/t5/user/viewprofilepage/user-id/4256142)

I found this on the internet

* [Use AppLinks to link to Atlassian products](https://support.atlassian.com/jira-cloud-administration/docs/use-applinks-to-link-to-atlassian-products/)
* [Linking Server and Cloud apps - authentication](https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/linking-server-and-cloud-apps-authentication)

There is explaind, how to link cloud products to server products.

For the second question:

I have no knowledge in XWiki, but found this:

* [Confluence to XWiki migration export import](https://xwiki.com/en/Blog/Confluence-to-XWiki-migration-export-import/)

Out of the box, there is no import of confluence for xWiki.

Regards, Dominic


Tags: cloud

confluence-cloud

jira-server
How to I add a Insert Jira Issue Macro that can be narrowed down using JQL for multiple factors?
Asked by Bryan Jarboe:

I don't want to insert a macro that includes ALL issues from our jira project into this page in confluence. I want to insert the jira issues that have a specific status into confluence with this macro.

JQL used in "Insert Jira Issue" Macro:

Project= Group1 AND (status = planning OR status = unassigned)

The macro deletes everything but "Project = Group1" and displays every single issue at once. Shortening the list to 10 results still shows many statuses that should not be shown on this page. We only want Planning OR Unassigned status issues shown.

All tutorials and FAQ's show how to insert the macro or claim that you can use JQL in the macro, but none give detail on using JQL with this macro. I know JQL and this macro seems simple but JQL doesn't seem to work with this macro.


Answers:
author: Dominic Lagger
body: Hi [@Bryan Jarboe](/t5/user/viewprofilepage/user-id/4257946)

This is a bit strange.

Do you always click search before you click insert?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/129712i3F56E0D1C0F909B4/image-dimensions/347x243?v=v2 "image.png")

Does this JQL works in jira for you?

Regards, Dominic


Tags: confluence-development

issue-link

jira

jql

macro

new-to-confluence

questions-for-confluence

server
Copy page from one space to another
Asked by ywang9:

Does anyone know that after a page gets copied from one space to another, when the original page gets deleted, would things in the copied page be impacted (eg. content, files link to a Google sheet, files link to a diagram creation software)?


Answers:
author: Diego
body: Hello there [@ywang9](/t5/user/viewprofilepage/user-id/4257871) !

According to our documentation, attachments are copied when you copy a page:

![Screen Shot 2021-02-10 at 14.16.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/129798i10A9A4474A4AC805/image-dimensions/433x304?v=v2 "Screen Shot 2021-02-10 at 14.16.21.png")

You can check further details here:
> * ***[\[Confluence Cloud\] Move, copy, and hide pages](https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/#Move,copy,andhidepages-Copypages)***

If you linked to external sources or even content within Confluence, the links should keep working.

Let us hear from you!

comments: author: ywang9
body: Thanks for your help!


author: Fadoua
body: [@ywang9](/t5/user/viewprofilepage/user-id/4257871)

My guessing it shouldn't be a problem.

However why don't you try it in development instance? Also copy the page and make sure all the links are working properly.

Best,

Fadoua

comments: author: ywang9
body: Thanks for the suggestion Fadoua! I tried it and deleting the original page actually won't impact the already copied page!


author: Fadoua
body: [@ywang9](/t5/user/viewprofilepage/user-id/4257871) if you can click on the accept answer it will be greatly appreciated ??


author: Fadoua
body: Thank you [@ywang9](/t5/user/viewprofilepage/user-id/4257871) !


Tags: atl-gruland

cloud

confluence-cloud

copy
Horizontal Navigation bar dropdown menu
Asked by Banerjee_ Arindam:

I need to create a dropdown menu in my Horizontal Navigation bar macro. What macro or option is available to populate a menu option?


Answers:
author: Fadoua
body: [@Banerjee_ Arindam](/t5/user/viewprofilepage/user-id/3961026)

You will need to add a plugin. There is no macro available out of the box.

Best,

Fadoua

comments: author: Banerjee_ Arindam
body: [@Fadoua](/t5/user/viewprofilepage/user-id/655791) what plugin is that? Or is there a CSS code that an be used?


author: Fadoua
body: [@Banerjee_ Arindam](/t5/user/viewprofilepage/user-id/3961026)

Are you trying to add it to a page or to Confluence top ribbon?

If it is Confluence Ribbon, I am not sure about that. Anything that will change the application layout can create a problem.

Example: setting a banner in Confluence can take the whole application down if the HTML/CSS is wrong.

Then I would consider before making any changes.

Best,

Fadoua


author: Banerjee_ Arindam
body: [@Fadoua](/t5/user/viewprofilepage/user-id/655791)

No, 'm looking for a way to have the Horizontal Navigation Bar, with drop down menu. Not trying to replace the Confluence ribbon.

![Screen Shot 2021-02-11 at 9.20.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/130007i0B2C6A0955124766/image-dimensions/205x107?v=v2 "Screen Shot 2021-02-11 at 9.20.15 AM.png")

I want the "About" section to show up when I click on the "Home" Menu button. Just like a regular menu option, but within the wiki space.


author: Fadoua
body: [@Banerjee_ Arindam](/t5/user/viewprofilepage/user-id/3961026)

Here is a plugin: [https://marketplace.atlassian.com/apps/1216797/easy-dropdown-menu-drop-down-selection?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1216797/easy-dropdown-menu-drop-down-selection?hosting=server&tab=overview)

I wasn't able to find a way using CSS.

Most of the posts suggest the use of a plugin.

You can also visit the Atlassian Marketplace and look for a plugin that will the feature you are looking for. The link I shared is a suggestion.

Best,

Fadoua


Tags: confluence-server

server
Urgent issue: BAckup
Asked by Mydesq Support:

We are using Confluence 6.1.4.2

We are unable tio login except using recovery_admin credentials.

The backup of site is not working. We have full rdp access to machine

Is there a way to move the content of the site to another server from the back as the backup function is not working ?


Answers:
author: Nic Brough -Adaptavist-
body: If you can log in with the recovery account, then there's nothing wrong with Confluence.

My guess is that you have an external user directory set up, but Confluence can't talk to it, so all the non-recovery users cannot get in (the fact you can't get to the marketplace either suggests a network issue)

I would definitely start with fixing whatever is blocking the user directory access first.


author: Mydesq Support
body: Hi Bastian,

Thanks for your answer. I am not sure of all the problems. Trying to solve one by one.

Noticed marketplace is not reachable. followed the instructions fo atlassian and installed certificates. restarted confluence. but no change.

i think there are a couple of problems. do you know anyone who can help. we are happy to pay for the service

comments: author: Bastian Stehmann
body: I'm working for an solution partner, so we might help. But probably you want someone close by, so you might check the partner directory, which you can find here: <https://partnerdirectory.atlassian.com/>


author: Bastian Stehmann
body: Hi [@Mydesq Support](/t5/user/viewprofilepage/user-id/77166) ,

You can create a database dump. Install confluence on a new server, import the database dump in the new database and copy the application home folder.

But if your problem has something do with the configuration, it will not help, as the configuration is copied also this way.

But why don't you try to fix the login problems? If you can log-in using the recovery password, you should be able to fix it in general.


author: Mydesq Support
body: error we get when we do back up. just copied first few lines

### Cause {#toc-hId-1224904097}

java.io.IOException: No such file or directory  
at java.io.UnixFileSystem.createFileExclusively(Native Method)

#### Stack Trace:\[hide\] {#toc-hId-1915465571}

```
java.io.IOException: No such file or directory at java.io.UnixFileSystem.createFileExclusively(Native Method) at java.io.File.createNewFile(File.java:1012) at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:405) at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:352)
```

comments: author: Bastian Stehmann
body: Hi [@Mydesq Support](/t5/user/viewprofilepage/user-id/77166) ,

for this issue, you might check the permissions of the application-home Folder, if the user under that Confluence runs does have read/write permissions.


Tags: confluence-server

server
Can I Display a list of Released Fix Versions on a Confluence Page
Asked by Mike Lemmon:

Hi There:

I'm trying to display a list of previously Released Fix Versions on a Confluence Page.

I'm using the Macro to display unreleased Fix Versions, but, unable to display the full list of Fix Versions, Released or Not for a certain time period.

If you have a solution, I would really appreciate hearing it.

Thanks, have a great day.

Mike Lemmon

mike@scrumteamtuner.com


Answers:
author: Dominic Lagger
body: Hi [@Mike Lemmon](/t5/user/viewprofilepage/user-id/3799418)

There is no integrated way of doing this.

You would have to use an app from the marketplace

Like described in this [post](https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-get-the-versions-List-of-a-JIRA-Project-From-Confluence/qaq-p/485639)

1. [JIRA Version List Using the JSON Table Macro](https://bobswift.atlassian.net/wiki/display/TBL/JIRA+Version+List+Using+the+JSON+Table+Macro) - this is available with [Advanced Tables for Confluence](https://bobswift.atlassian.net/wiki/display/TBL)
2.
   1. You can use the [CLI Macro](https://bobswift.atlassian.net/wiki/display/CCLI/CLI+Macro) (from [Run CLI Actions in Confluence](https://bobswift.atlassian.net/wiki/display/CCLI)) with the following action:

```
--action getVersionList --project JCLI --outputFormat 2
```

Regards, Dominic

comments: author: Mike Lemmon
body: Hey Dominic .. thanks for the response .. as we are also using Advanced Roadmaps, I'm thinking to direct our managers to look to that to see the prior Releases ...

Thanks again, have a great day....


Tags: confluence-server

jira

server
Page permissions issues
Asked by Togba Liberty:

I was given permission to a restricted page, however, every time I try to edit or update the page I get a popup with this message:

"You are not permitted to perform this operation."

We've tried removing and re-adding my account to the page and it still fails. Please provide any assistance to this issue.


Answers:
author: Bastian Stehmann
body: Hi [@Togba Liberty](/t5/user/viewprofilepage/user-id/4257605) ,

Welcome to the community.

Maybe you only have permission to view the page and not edit it. That are separate restrictions.

Can you edit other pages in that space? If not, you'll need that space permission.