youngmon/atlassian-qna huggingface dataset:
How to upload a video file in a page
Asked by Dhivya Mahendran:

Iam trying to upload video a file


Answers:
author: Shannon S
body: Hi Dhivya,

You can upload a video file as an attachment in Confluence. Could you tell us what problem you're having doing so? What is the format of the video file and the size?

Kind Regards,  
Shannon

comments: author: Dhivya Mahendran
body: Steps :

i created a page

navigated to multimedia macros wherein

The file which i wanted to upload is not listed in the drop down.


author: Shannon S
body: Hi Dhivya,

Are you referring to this drop-down?

![Screen Shot 2017-10-03 at 10.19.35 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/7151i85E4537E21F8C738/image-dimensions/455x509?v=v2 "Screen Shot 2017-10-03 at 10.19.35 AM.png")

It will only display the files there that you have already added as attachments.

To [upload an attachment](https://confluence.atlassian.com/doc/upload-files-139513.html):
> In the editor you can:
>
> * Drag the file directly onto the page.
> * Go to **Insert** \> **Files and images** and upload a file.
>
> When viewing a page you can:

*
  > Drag the file directly onto the page.
*
  > Go to ![](https://confluence.atlassian.com/doc/files/704577869/704577870/1/1422393340385/ellipsis.png) \> **Attachments** and upload a file.

It's probably best for you to try to follow the first set of instructions since you're already in the editor.

Can you give that a try and if you have problems let me know the file type and size you're trying to upload?

Kind Regards,  
Shannon


author: pova
body: Hi, I cannot upload a mp4 file size: 48,5 MB.

I tried what you described above.

What can i do?


author: Shannon S
body: Hello [@pova](/t5/user/viewprofilepage/user-id/3782403),

In Dhivya's case, the attachment wasn't displaying likely because it wasn't yet attached to the page. You need to go to **. . . \>** **Attachments** to make sure the attachment has been uploaded to the page.

If you're encountering any errors uploading there, please work with your site admin to determine what the issue might be, as they'll be able to review any error messages you're receiving, and report the issue to [Atlassian Support](https://support.atlassian.com/contact) if there's a bug preventing you from uploading.

Thank you!

Shannon
Roadmap Planner Macro Offsets Bars by a week
Asked by Krzysztof Kot:

Have used the roadmap planner macro with Confluence cloud with some success for a few months. Lately, when I add new bars further down the roadmap, these bars are offset when the macro publishes/previews. See attached images - when editing the first bar is starting mid week Oct 23. Previewing it shows the start a week earlier. The blue bars also overlap in the preview but not the editing view.![Preview_publish.png](/t5/image/serverpage/image-id/6937i5E87AB4E7E6BF93A/image-size/large?v=v2&px=999 "Preview_publish.png")![Editing.png](/t5/image/serverpage/image-id/6938iF1291C08EBADB1B6/image-size/large?v=v2&px=999 "Editing.png")


Answers:
author: Przemys?aw Ci??ka
body: I have the same problem. Using Chrome
Migrate and upgrade the confluence server
Asked by Systems Admin:

Hi,

We are using self-hosted "Atlassian Confluence 5.3". We now wanted to upgrade and migrate our server to a virtual instance. In this process, can we install a latest version of confluence on the new box and migrate the current database to the new version? or do we need to maintain the same version migrate and then upgrade?

Thank you  
Suresh


Answers:
author: Brant Schroeder
body: Suresh,

On the new instance you will need to install the same version of confluence you are currently running. You can then migrate the DB and the Confluence core files to the new instance. Then you will need to upgrade to the latest version.

Make sure you check the release notes so you upgrade in the proper order. Some of versions have issues that you need to address by moving to a lower version before jumping to the latest version.

Information on Migrating:   
<https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>
Confluence page title superscript?
Asked by Maya_Chase:

Is it possible to put superscript in a page title in Confluence? We're working with 6.0.1. Thanks.


Answers:
author: Brant Schroeder
body: The text in the page title does not allow for any formatting or HTML. So there is no way to add superscript.

comments: author: Maya_Chase
body: Thanks, I didn't think so, but wanted to make sure I wasn't missing something.
Feature Request: Change the Way Audio Files Look in Confluence
Asked by Mary Aranyos:

I want to make a request that the audio file visual in Confluence is changed. It is so big and bulk and looks dreadful in articles. We use Confluence to put snippets of conversations that we want people to hear but it takes up so much of the visual space, people don't notice all the other ones. It looks clunky. Screenshot below:

![Screen Shot 2017-09-27 at 11.49.05 AM.png](/t5/image/serverpage/image-id/6926i3C7FF666BE22F3C5/image-size/large?v=v2&px=999 "Screen Shot 2017-09-27 at 11.49.05 AM.png")


Answers:
author: Nic Brough -Adaptavist-
body: This is a place for the community to share, not really the place for feature requests, as Atlassian don't use it for that. Feature requests here, while it's good to talk about them, won't go anywhere.

Probably worth trying <https://support.atlassian.com/contact>, as things raised there do make it into the Atlassian backlogs.
What is the on screen message saying a Confluence page has been edited called?
Asked by Bill Schenck:

There always used to be an on-screen notification that would appear in the top right corner that told me if someone else had edited a page that I was either viewing or also editing. I no longer seem to be seeing those on screen messages. Does anyone know what those messages were called and if they have been eliminated?


Answers:
author: Shannon S
body: Hi Bill,

Can you let us know what version of Confluence you're currently using and then I can look into that for you.

Kind Regards,  
Shannon

comments: author: Bill Schenck
body: Wish I knew how to find out...we have the Cloud version and it was updated recently but I can't find the version anywhere.
Tools for Migration from Socialtext to Confluence
Asked by Arvind Krishnaswamy:

Is there any current, recommended migration tool to move content from Socialtext to Confluence? If this has been already answered, please point me to right location. Thanks


Answers:
author: Nithin C N
body: Hi [@Arvind Krishnaswamy](/t5/user/viewprofilepage/user-id/1153548) ,

We have a wiki migration tool from SocialText to Confluence.

Please let me know if you still have requirements.

Thanks


author: Nithin C N
body: Hi Aravind,

We have a wiki migration tool from SocialText to confluence.

Please let me know if you still have requirements.

Thanks


author: Boris Berenberg - Atlas Authority
body: You could use UWC with an older version of Confluence, and then upgrade to a modern version of Confluence post migration. <https://migrations.atlassian.net/wiki/spaces/UWC/pages/1015852/UWC+Socialtext+Notes>

comments: author: Arvind Krishnaswamy
body: When you say an 'older version' is there a specific version of Confluence that UWC works?


author: Boris Berenberg - Atlas Authority
body: I believe v4.last was how far back you needed to go. Don't quote me on that though, fuzzy memory.
How to change the original author of a page?
Asked by Matt Baldwin:

Employee has left the company yet their picture and name remain on most pages. How do I remove or replace the author of all pages?


Answers:
author: Boris Berenberg - Atlas Authority
body: General answer to this is at <https://community.atlassian.com/t5/Confluence-questions/How-to-change-the-owner-author-of-a-page-in-Confluence/qaq-p/6734>

But wouldn't it make sense to keep them for auditing reasons? Just because someone is no longer with the company doesn't mean they didn't do those actions.

comments: author: Nic Brough -Adaptavist-
body: To save you reading the link, the answer boils down to "don't". It involves hacking the database and destroying your audit information, which really doesn't sound good to any compliance or regulator type people.


author: Tina Revsb?k
body: How to change the creator of a page {#toc-hId--520501062}
---------------------------------------------------------

<https://confluence.atlassian.com/confkb/how-to-change-the-creator-of-a-page-720830744.html>

**Platform Notice: Server and Data Center Only**
Move bulk pages from space
Asked by sn:

Confluence 5.10 server users.

I stumbled on this post

<https://community.atlassian.com/t5/Confluence-questions/I-need-to-move-all-pages-in-a-space-to-another-space/qaq-p/190157>

and it says adding a temp page and moving all pages under that temp. How can bulk move all pages under that temp ? when I look at hierarchy, I have almost 50 pages with child pages underneath.

thanks !


Answers:
author: Boris Berenberg - Atlas Authority
body: The fastest way to do so would likely be: <https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html#MoveandReorderPages-Reorderpageswithinaspace>
Knowledge Base Search not working
Asked by spyfly00:

Hello community,

I have linked an Knowledge Base from an Confluence Server Install to my JIRA Service Desk Cloud Instance, but the search is not working.

I am getting weird HTTP 500 Errors from the Atlassian Proxy:

[https://gyazo.com/19c34dabcbecfdba92b4dd47462a35cd](https://gyazo.com/19c34dabcbecfdba92b4dd47462a35cd/)

[https://gyazo.com/c0120853005e0e6fbaabaf1c71774e4f](https://gyazo.com/c0120853005e0e6fbaabaf1c71774e4f/)

Does anyone have an idea how to solve these issues?


Answers:
author: Boris Berenberg - Atlas Authority
body: I would suggest you contact Atlassian support to see whats in the logs.

comments: author: spyfly00
body: Yeah, I've done so.


Tags: jira-service-desk

jira-service-desk-cloud
Do you have concurrence?
Asked by Andre Hayes:

Do you provide a concurrent form of the application for Jira?

If so, what is the product called and is it self-hosted?

Do you have a version for 25 concurrent users?


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://community.atlassian.com/t5/Questions/Concurrent-users/qaq-p/646924>

(Although, if you did mean Confluence, simple answer is "same as Jira, in the other question)
Why am I unable to create a diagram using draw.io to confluence page?
Asked by Jiju Mathew:

Attempting to create a confluence page and trying to insert Draw.io Diagram but preventing from creating one?

Please see attachment.

Relatively new to JIRA Software - Please advise.

![Capture.PNG](/t5/image/serverpage/image-id/6925i416105A74BD2E62A/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Boris Berenberg - Atlas Authority
body: You need to save the page once before you can add a diagram to it.

comments: author: Jiju Mathew
body: Thank you!

One quick question. If I create a page in Confluence, the option to delete it after publishing is not available? I have a duplicate page that I want to delete, could I delete?


author: Boris Berenberg - Atlas Authority
body: It means your admin doesn't grant you delete permissions in this Space.


Tags: jira

jira-service-desk
Confluence error on Docker
Asked by St?phane Karagulmez:

I'm starting a container from docker-hub : [atlassian](https://hub.docker.com/u/atlassian/)/[confluence-server](https://hub.docker.com/r/atlassian/confluence-server/)

using the following command :

    docker run -v /data/confluence/confluence-home:/var/atlassian/application-data/confluence --name="confluence" -d -p 8090:8090 -p 8091:8091 atlassian/confluence-server

I'v added right access :

```
chown -R bin:bin /data/confluence/confluence-home
```

But still having an error page :

Etat HTTP 500 - java.lang.IllegalStateException: Spring Application context has not been set {#toc-hId-1762978525}
------------------------------------------------------------------------------------------------------------------


Answers:
author: St?phane Karagulmez
body: Resolve by

```
chown -R daemon /data/confluence
```
When trying to access Add-ons in Administration the page that pops up is malformed/unreadable
Asked by Kasper Bakmann:

I Click on General Configuration and choose the gearwheel i upper right corner and clicks on Add-ons, then this is shown:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/6946iECD7009DCC81BEE0/image-size/large?v=v2&px=999 "image.png")


Answers:
author: AnnWorley
body: Hi Kasper,

I have seen compression setting cause garbled text like in your screen shot. Some examples include: [JIRA Forbidden (403) page is garbled when using Agile Cards plugin and GZIP compression enabled](https://jira.atlassian.com/browse/JRASERVER-42134) and[Malformed/garbled HTML response when compress is enabled](https://github.com/containous/traefik/issues/1060).

To test whether compression is causing the issue with your UPM page, please go to the **cog wheel, choose General Configuration** , scroll down to the **Connection Timeouts** section, click **Edit** then **remove the checkmark from** **Compress HTTP Responses** and save the change.

I look forward to hearing whether the UPM page renders properly after compression is disabled. If it still doesn't render, please try [Troubleshooting Character Encodings](https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html).

Thanks,

Ann

comments: author: Kasper Bakmann
body: Hi Ann,

Thanks for getting back.

After removing the Compress HTTP Responses the malformed page disappears. But then i got an "Page not found" when trying to access Add-ons.

Then i followed the suggestions in <https://confluence.atlassian.com/confkb/page-not-found-when-navigating-to-manage-add-ons-upm-plugins-servlet-upm-779364450.html> and that brought our confluence back on track.

Thank you for your help!


author: AnnWorley
body: Ah, the old [clear the plugin cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html) trick! Thanks for letting the Community know how you fixed it.
Adding in page numbering automatically when page created from template?
Asked by Liz Bedwell:

Hi,

I have done some digging around but have not found anything suitable, aside from a plug-in that is not compatible with the Cloud version of Confluence.

I need to find a way to auto number child pages created from the 'Create from template' button on Confluence.

So that the pages would read in the page tree:

\> Page Parent

\>\> 1. Child Page

\>\>\> 1.1 Grandchild Page

\>\> 2. Child Page

\>\> 3. Child Page

Essentially replicating the way that numbered headings work in Word.

If anyone has any tips for tackling this or macros etc I would be very grateful.

Thank you,

Liz


Answers:
author: Shannon S
body: Hi Liz,

I've looked into this, and while there appear to be many 3rd party add-ons that could help with this on Server, there is not currently an option for Cloud.

I did find the following feature request, however:

* [CONFCLOUD-22704](https://jira.atlassian.com/browse/CONFCLOUD-22704)

I do recommend that you vote on that issue to help show the requirement, as well as comment on it with your use case to help better understand how we can develop it for your needs, should we choose to implement this feature. You may also want to watch the ticket in order to be updated if there is any progress.

Let us know if you have any questions.

Kind Regards,  
Shannon

comments: author: Liz Bedwell
body: Hi Shannon,

Thank you for taking the time to answer my query.

I have voted, watched and commented on the issue you linked me to.

I hope that it does get considered soon, as it will greatly help our organisation and documentation of a technically challenging project.

Thank you,

Liz


author: Shannon S
body: No worries, Liz! Thank you for your support.

Take care and have a pleasant rest of your week.

Kind Regards,  
Shannon


author: Half Scheidl
body: This is a really old post but since I haven't found a solution, I've put together a Python script that using the Confluence API achieves the desired output.

It requires some familiarity with running Python scripts, and assumes you know how to create a personal token in Confluence. Since there might be updates, I saved as a Gist in github.

<https://gist.github.com/haschdl/1734535d2f659c3254adb3f7c3df461f>

[@Liz Bedwell](/t5/user/viewprofilepage/user-id/1152123) [@Shannon S](/t5/user/viewprofilepage/user-id/510046) probably not relevant after all these years :D


Tags: child-page

confluence-cloud

number

page
Can I export a complete confluence site but import from the same file space by space into confluence
Asked by anoja sahoo:

I need to move a confluence instance from server to cloud. I have exported the confluence site . But the size of the export file is too big to be imported to the confluence cloud instance as a site. Is there any way I can use the same export file and import it space by space into the cloud instance?

Reference :

Migrate from Confluence Server to Cloud {#toc-hId-1762977409}
-------------------------------------------------------------

Step 4. Check the size limits {#toc-hId--789179552}
---------------------------------------------------

Site import in Confluence Cloud is restricted to a maximum **200 megabytes** for the uncompressed XML files inside the backup zip file. This is the 'data size' of the backup. There's no limit to the size and number of attachments.

When you try to do the import, Confluence will inform you if the backup data is too large.

To manually check the data size of the backup:

1. Unzip the backup file.
2. Sum the sizes of the XML files in the root directory of the zip file (this will be at least the file named `entities.xml` and may also include XML files added by plugins).


Answers:
author: Peter DeWitt
body: Anoja, from my experience the backup works as a single unit. It's all out and all in. I think you are going to have to migrate space by space. You could also looks at archiving / removing old content and pages. This would cut down on the size of the XML.

comments: author: anoja sahoo
body: Thanks a lot Peter !
How can i get rid of the macro error in Wiki?
Asked by priti.hota:

Hi,

It's been quite sometimes I'm noticing the following error on every page in the wiki:

com.atlassian.confluence.content.render.xhtml.migration.exceptions.UnknownMacroMigrationException: The macro 'display' is unknown.

Can someone help in this regard?

Thanks

Priti


Answers:
author: Nic Brough -Adaptavist-
body: Is this in the body of the pages, or is it popping up a warning? Could you give us a screenshot of it in place in the page (not just the warning, but some of the content around it)

comments: author: priti.hota
body: Hi,

Thanks for replying. Please find attached the image.

![macroerror.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/6901i9FC4D82F25B3D35D/image-size/large?v=v2&px=999 "macroerror.PNG")


author: Nic Brough -Adaptavist-
body: Ok, great, thank you. You've got some content that uses a macro that is not valid on your system.

You'll need to establish where the "display" macro was coming from and fix it (or remove the usage from your pages).

This can happen when you've imported from another Confluence, upgraded or been fiddling with macro settings, so the next step is to establish where we need to look.

Do you know if the content was imported (and if so, where from), or if an upgrade was done recently?

Also, can you use the "view source" or "view storage" options (if available) in the page tools menu to get more information about how the macro is being used?


author: priti.hota
body: Sure. Thank you
How can I change the font colour for Confluence table titles?
Asked by Abi Wareing:

I am using CSS to change the format of my tables in my space style sheet. Using the below code the text changes to white (which is the colour I want to select) when I edit but then returns to black when I preview or save.

table.confluenceTable th.confluenceTh, table.confluenceTable td.highlight {  
background-color: #F39C12 !important; color: #FFFFFF !important;  
}  
table.confluenceTable td.confluenceTd {  
background-color: white !important;  
}


Answers:
author: Bruno Miretti
body: Hi,

I've got the same problem with headings colors. A recent change occurred and now my headings foreground color remains black (tested with several browsers).

I've found something funny: if I include a "style" macro in a page with CSS code, the color is what I set (white) but if I use an "include" macro to include the CSS code I set on a common page (used for all pages), all headings are black... If I insert a "style" macro in my page below the "include" macro, adding nothing in the "style" macro, the colors reverts to "white" (facepalm)

Edit: problem solved by adding "!important" parameter to the foreground color (it was not necessary before...)

comments: author: Abi Wareing
body: Thanks for the response - I was already using !important so I'm not sure why it's not working! I'll try your workaround :)


author: Marcel Wilson
body: Up until the last week or so, I was able to override the CSS by using the {style} macro along with !important but I noticed that it only worked when I put the style in the footer.

The CSS override still seems to be working, but now I'm seeing this error at the bottom of each page:

The following macros are not currently supported in the footer:

* style
How hide top panel or hide buttons in top panel
Asked by Andrey Ozerov:

I have spase with documents.  

I need to show people this documents, but they didnt have to see top panel or button in top panel(Space,Create, Profile and else)  

I think, it may be realised in script, but i cant find commands for it.


Answers:
author: Nic Brough -Adaptavist-
body: You need to give us a bit more than that.

What "buttons" and why? I mean, are you re-skinning it to "simplify" it for users (i.e. make it harder for them to find things), or are you trying to downgrade it by removing functions for users?

comments: author: Andrey Ozerov
body: Removing functions for anonimus(for example).

When people got link - can see only one document, whithout permission navigate in space and Confluence


author: Nic Brough -Adaptavist-
body: Ok, great.

Most of the options will go away if a user does not have permission to use them. If you make sure "anonymous" only has access to read some of your spaces, they won't get the "create" option for example.

They will still have the navigation elements. The space list will be there, as will search, but if they're limited to only a few spaces (or even only one, with only a few pages), that's not going to cause you an issue, and it's not worth the effort of removing.


author: Andrey Ozerov
body: Problems - anonimus have permissions in other space, and i cant cange it..  

I can create other user, but, he have permission to see other users and see profile in base properties - it is that i heed to shun.

Thise documents needs to shows employees who not used Confluence, and can did somthing wrong, and see somthing about other users.


author: Nic Brough -Adaptavist-
body: The options at the top are not part of a space, they are global, and hence need to represent what a user can do anywhere. If your space is correctly permissioned for (let's say) anonymous read-only, that's fine, the "create" option will still only let anonymous create in other spaces.

Although there are some cases for anonymous write access, I'd generally say you should not allow it, as you have no way of knowing who is writing anything.

Users can see other users if they have the global permission "browse users". You will need to take that away if you want to hide the users from each other.

Your use-case here sounds very broken though. You seem to be saying you want everyone/anyone to be able to read documents on employees who are not Confluence users who have done something wrong - that sounds like an HR confidentiality no-no to me.


author: Andrey Ozerov
body: Understand, thank you.