youngmon/atlassian-qna huggingface dataset:
Add a deadline to an activity in a card.
Asked by Sowmya.Sundharam:

Is there any other option to add Due date for an activity. I know the [@User](/t5/user/viewprofilepage/user-id/115298) helps in assigning the activity to a member, but unable to add a dead line? There was an answer which indicates usage of Butler. But I am a newuser and hence Butler is unable to suggest any solution here.


Answers:
author: Ludo
body: Hi

You can create a butler rule like this

```
when anyone enters a card with a name containing a date, set due on the date and remove the matched text
```

This command will automatically add due dates to your cards when you enter a temporal indication in the name or description, e.g. tomorrow at 10, next tuesday, april 15, 8/6/19, in two working days, before the last Friday of the month, etc.


Tags: butler

due-date
Box Power-Up - enhanced search for folders and files
Asked by Alex_Feinberg:

My team makes extensive use of Trello and Box and the Power-Up that integrates them. Our Box folder structure is wide and deep. When attaching Box folders or files to a Trello card, the interface requires tedious navigation to find what you're looking for in Box. If some sort of enhanced search mechanism were added to help us find our folders and files without deep core drilling, it would be super helpful.


Answers:
author: Mike
body: Hi Alex,

Sorry to hear about the frustration there.

That Box file attachment UI is actually part of Box's platform, and not controlled by Trello at all, so any change there would come form Box. We don't have any ability to modify it, unfortunately, but I'll have our team pass your comments along!

comments: author: Alex_Feinberg
body: Thanks for the reply. I appreciate that you passed it along.


Tags: box
Enterprise Guest Account Removal
Asked by Beth_Maxwell:

Trello Enterprise Admin console displays Boards Guests without the ability to see which board or remove them.

We have a person who is terminated that as far as we can see is no longer on any boards. When I look at teh Enterprise Board Guests he is still listed. How can I remove him?


Answers:
author: Ludo
body: Hi,

From the admin console, you can see boards in which each guest is added. And you can remove him.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5bd717982c7d3a01757a8579/file-VYrWN2bqMB.jpg)

See this article

<https://help.trello.com/article/1123-multi-board-guests>


Tags: butler

enterprise

guest
Is there a way to mark a card complete from profile/cards screen?
Asked by kevin:

I manage about 20 boards and use the **aggregate view** (click on my icon in the top left of the screen and then select 'Cards', and then the 'Cards' tab again when that screen appears) to see my tasks across all boards. Would love to be able to check them off without having to go into the individual card, which kicks me out of the this aggregate view and brings me to the board where the individual task lives. I keep having to navigate back to this aggregate view for each task, which is time-consuming. Ideally, I would never navigate off of the aggregate view and would be able to check them off from there somehow (would be great if I didn't have to go into the card to do this, too). Does anyone know a way to accomplish this?

Thanks!

-Kevin


Answers:
author: Ludo
body: Hi

The only way is to create an agregated board in which cards to complete are copied from existing boards.

You can add butler rule which allows to synchronize card state when a card is done for example.

comments: author: kevin
body: Right - I'm looking for a way to mark a card as done *without having to open the card.* . I don't want to move it to a list called 'done' or anything else. Looking for a way to replicate the action of opening a card, and clicking the box next to the due date, without having to actually go in there. Does that functionality exist?


author: Ludo
body: not to my knowledge
action request on a board by a member
Asked by Mauro Migliazzi:

Hi,

sometimes I note some boards have been not completed by the involved members, i'd like to send an email to these collaborators in order to "request an action" on the board and push to complete it. I tried sendboard but an error occurred, others suggestions? (ah I don't want to use slack for this)

thanks

mauro


Answers:
author: Ludo
body: Hi,

You can create a butler rule like this

```
when someone is mentioned in a checklist on a card, send an email notification to every member on the card with subject "request an action" and message "To do Task:{mentionbacklink} "
```

Then just mention one member ++in a item++ of checklist. All members of the card will receive an email. The link in the message is the cardlink to complete.

comments: author: Mauro Migliazzi
body: thanks Ludo,

it likes easy but unfortunately I'm not confident with Butler, I just had a look but I couldn't find the way. Please could you explain step by step (like for a baby....) thanks


author: Ludo
body: Watch [this](https://imgur.com/a/V0FZ9p4)


Tags: butler

email
Endless email notification on Team Board
Asked by angelina.fong:

We keep receiving an email notification when we generate a new card in a board on our team. We have looked everywhere but can't see where the notification is turned on. We see the email coming from our team email "on behalf of Trello" without a valid address.

The emails are getting sent to a microsoft group that we have setup. I am not sure where this is linked to our trello team and can't seem to find it to unlink it.

We do have a slack team linked but that is a different email address.

This endless barrage of email notification is quite tiring ... so any suggestions or help is appreciated!

Thanks!


Answers:
author: angelina.fong
body: We worked it out! It was a Teams setting that we had to dig through layers to find. All good now!

comments: author: Chad Epps
body: Angelina, we are having the exact same problem. Can you please share was Team setting you needed to change?


author: Chad Epps
body: That should be "Can you please share **what** Team setting...." Thanks!


author: angelina.fong
body: Hi there,

It was a little convoluted and I don't remember exactly what I did. I think it was the Connectors as described here:

<https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>

Let me know if that works. As I'd love to know if that is the correct fix or not, just in case we need it again for our next team!

:)


author: Chad Epps
body: Thanks for the followup Angelina. We were able to find the issue and resolve. We had to go into the Sharepoint group settings and remove the Trello Connectors. Someone had set up the connectors by mistake! I was looking for a resolution in Trello, but it was actually in the Sharepoint settings.


author: angelina.fong
body: We were surprised as well. Spent ages checking and double checking the settings on Trello. Before finding the share point connector. A total pain ... glad you found the solution and confirmation.


author: Ludo
body: Hi

Notifications are represented on the Trello site with a bell shaped button in the top right corner.

Click on this button, and you can change how often you get notification emails.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/54908ff1e4b034fd48624cfa/file-AhN6EQu9su.png)

comments: author: angelina.fong
body: I have tried that and have already set it to Never. However, this works on Personal Boards but it doesn't work on our Team Boards.

That's why we are so confused!

![Screen Shot 2020-02-11 at 11.17.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/82679iE4F772DCE1AF5345/image-size/large?v=v2&px=999 "Screen Shot 2020-02-11 at 11.17.31 pm.png")


author: Ludo
body: You should contact trello support.


author: angelina.fong
body: Thanks for your help! Glad I'm not the only one stumped.
Why i am not getting postData in my JSON
Asked by Prakash Mishra:

i have created a webhook where if any user leaves a comment to the card it will get trigger and i will receive a json payload at my url. Now I am not getting the postData thing in the response. postData is something that contains the complete information about the action.

Here is what i'm receiving :

{parameter={}, contextPath=, parameters={}, contentLength=4330.0, queryString=}

it was supposed to be **queryString=postData**


Answers:
author: Garrett
body: Hey Prakash,

I'd really suggest posting this over in our developer community: <https://community.developer.atlassian.com/c/trello>

Our engineers keep an eye out there, and they or any champions would be happy to help you out with the trouble you're having.
Why can't I log into Trello on my phone (LineageOS) ?
Asked by lydie.houn:

Hi ! (

I'm having trouble logging into my account on the Trello app. I'm using :

* Pocophone F1 with customized OS (LineageOS)
* my Atlassian account to log in
* I checked my wifi access : it worked flawlessly

First, I have an error (I'm French) "Le protocole n'a pas ?t? reconnu" which can roughly translate as "The protocol was not recognized" :

![Screenshot_20200211-013739_Firefox_Preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/82663i77C0240D89C6E367/image-dimensions/375x781?v=v2 "Screenshot_20200211-013739_Firefox_Preview.png")

When I pushed the "R?essayer" (retry) button, this error showed up :

![Screenshot_20200211-013755_Firefox_Preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/82664i1D0FB92485C616A3/image-dimensions/377x785?v=v2 "Screenshot_20200211-013755_Firefox_Preview.png")

And eventually, when I pushed the "Try logging in again", it kinda worked :

![Screenshot_20200211-013811_Firefox_Preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/82665iC8A6F67A8FAD23F2/image-dimensions/390x812?v=v2 "Screenshot_20200211-013811_Firefox_Preview.png")

This page is showing my Atlassian account but I still can't use the Trello app...

Do you have any idea what can I do ?

Thanks for your help.


Answers:
author: marc -Collabello--Phase Locked-
body: Is your Trello account the same as the Atlassian account? As I understand they are usually separate. If so, you need a separate login for your Trello account.

comments: author: lydie.houn
body: Yes I have the same account for both.

I don't understand : I'm using my Atlassian account to use Trello on my computer... That's very confusing !
Butler Card Buttons disappeared. How do I get them back?
Asked by Todd Staples:

I spent 3-4 hours today learning and making Butler buttons. I was DONE, made this first pass training video (<https://www.loom.com/share/14ef1df491764bb1a5452b2f4301056a>) where you can clearly see the 5-6 buttons I had set up.

Since I made a couple mistakes in the video, I went to record it a second time, and to my shock....

All my Butler Card Buttons had vanished completely! When I go to the Butler \> Card Buttons its blank, as if I'd never made a button at all.

Any ideas? I need this fixed ASAP.


Answers:
author: jaredmorgs
body: I have experienced the same issue when I pin the Trello tab in my chrome browser and leave it for a few days.

I need to go to the "...Show menu" button then right-click on the "Butler" menu item and open the board in a new tab to get Butler to show as an option.

I suspect it has something to do with how Butler needs to have an active connection to the board to allow actions on the cards.

comments: author: Sarah Rosenberg
body: What a weird bug! But thank you for this answer, just helped me solve the same issue.


author: Danny Foreman
body: I tried the steps above and the automations still don't show up.

Any other ideas?
Is the Trello Gold down...?
Asked by Andy - PTC Redundant:

This is working fine:

<https://help.trello.com/article/817-trello-gold-user-guide>

This is **not**:

<https://trello.com/gold>

??

On both Chrome and iOS Safari "the server stopped responding"

What gives?

[@Erica Moss](/t5/user/viewprofilepage/user-id/1124559) : need a Trello Tech Guru on this one me thinks.


Answers:
author: Erica Moss
body: [@Andy - PTC Redundant](/t5/user/viewprofilepage/user-id/1182002) Hey, Fun Man, trello.com/gold is working for me on Chrome as well!

comments: author: Andy - PTC Redundant
body: Must be just me then... just like the badges issue yesterday. Will sleep on it and try again in the morning! ?


author: Andy - PTC Redundant
body: For the love of daisy's.... it is back. Worse is the fact that I didn't even refresh the screen or anything. Just re-call the already open tabs ?  

But THANK YOU [@Erica Moss](/t5/user/viewprofilepage/user-id/1124559) ??
>
> *GOLD! Always believe in your souuuuuul!*   
>
> ![IMG_0464.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/82790i485F4929009368D7/image-dimensions/188x157?v=v2 "IMG_0464.jpg")


author: Jimmy Seddon
body: [@Andy - PTC Redundant](/t5/user/viewprofilepage/user-id/1182002) maybe someone fixed things as the second link is working fine for me on Chrome.

comments: author: Andy - PTC Redundant
body: Thanks Jimmy....! I'll will reinvestigate in the morning.


Tags: gold

link
How to uninstall timeneye in trello
Asked by deborahmurtaghpa:

Hi, can anyone tell me how to delete the timeneye plug in. I set up trello and just clicked all sorts of apps to add in but now have chosen another time tracker platform. It's not sitting in the Power ups and I have no idea where else to go/try.

Thanks


Answers:
author: marc -Collabello--Phase Locked-
body: [@deborahmurtaghpa](/t5/user/viewprofilepage/user-id/3751182) To disable the timeneye plugin, you have to disable it in chrome, your internet browser. It's not a Trello Power up, but a chrome extension. More info here: <https://support.google.com/chrome_webstore/answer/2664769?hl=en>

comments: author: deborahmurtaghpa
body: I wish I could see it in the chrome extensions. I don't have it in there, so where else when I was setting up trello did it say click to install timeneye because that's how I did it.
How much would it cost to code an automatic Trello password expiration every 90 days setting?
Asked by Tom ODonnell:

Most companies enforce a 60 or 90 day password rotation policy across the enterprise. Then your active directory is up to standard or at least within best practice guidelines.

Trello only allows manual password maintenance.


Answers:
author: Torben_trello
body: Trello accounts in general are owned by the relevant users, so therefore Password maintenance can not be enforced on users.

We do offer the option in Trello Enterprise to integrate with the companies IdP and enforce SSO Login. This way, the companies password policy could be enforced which would then also apply for Trello: <https://trello.com/guide/enterprise/sysadmin#3>


Tags: enterprise

password
Trello Card Size Problem
Asked by Brooke K:

We use Custom Fields, and recently everything shifted creating space on the card we can't see. How can I fix this?  
![Annotation 2020-02-10 192854.png](https://community.atlassian.com/t5/image/serverpage/image-id/82635iE087D91D394AD230/image-size/large?v=v2&px=999 "Annotation 2020-02-10 192854.png")


Answers:
author: Ludo
body: Hi

For this issue type, you should contact trello support.
How to manually 'ping' a specific person in Slack from a Trello card.
Asked by bret:

I'd like to 'ping' someone in Slack from within a trello card. The auto-generated alerts in the Slack power-up are good, but this is different.   

Use case:

I'm in a trello card and want to send my colleague Jane Smith a slack note. Is there a command inside Trello, that will generate a Slack note to my colleagues Slack handle?


Answers:
author: Garrett
body: Hey Bret,

There isn't a way to do that currently, but I get why you'd want to have that kind of feature available.

I'll pass your interest in that over to our team for consideration!

comments: author: bret
body: Ok, great. My design team has been really diving into optimizing the way we use Trello and Slack. We've developed a few protocols that have been tremendously helpful in streamlining our process. This feature---to slack notify someone from within a trello card---would be super helpful.   

Since we are such a Slack-heavy company, we rarely use email anymore.


Tags: slack
Syncing Cards
Asked by Vicky Soderberg:

I have a Business account and would like to sync cards across boards so I can have a To Do board that syncs cards for the current and next week based upon the date. I have 2 power ups still available and am looking for a tool that doesn't add more expense, is there one?

\~Vicky


Answers:
author: Ludo
body: Hi,

You can use butler rules like this for example :

To duplicate \& link a card

```
when a card is created to list "{*}", copy the card to list "{wildcard1}" on board "sync" and link the cards together?
```

To synchronize card movement between 2 boards

```
when a card is moved to list "{*}", find the first card linked in the attachments, and move the card to the bottom of list "{wildcard1}"?
```

<br />

<https://help.trello.com/article/1156-pattern-matching-and-wildcards>


Tags: butler
How do I set the automatic backup in Confluence so that it does not overflow in the memory and simpl
Asked by n.mueller:

How do I set the automatic backup in Confluence so that it does not overflow in the memory and simply delete / overwrite older backups?

kind regards


Answers:
author: n.mueller
body: This looks good: <https://jira.atlassian.com/browse/CONFSERVER-55312>

So just the letter E as the data-pattern and it will overwrite older date after one week?


author: Bill Bailey
body: I guess I am confused. How are you doing backups when you are on the cloud?

If you are running on server, you can't really control the memory, except to give Confluence more. But you can set up a cron job to delete backups after a set time (the approach I took).

comments: author: n.mueller
body: Cloud? I'm not on the cloud.


Tags: cloud

confluence-cloud
????????/???????
Asked by limiaodan_ctf_com_cn:

???Confluence7.3.4????????????

6.13.23  
7.4.11  
7.11.6  
7.12.5

7.13.0


Answers:
author: Nic Brough -Adaptavist-
body: This seems to be out of context.

Also, you can't take 7.3.4 to 6.13, Atlassian stuff does not support downgrades.

comments: author: limiaodan_ctf_com_cn
body: Confluence7.3.4???????????


Tags: confluence-server

server
Conflu????????????????????????
Asked by TheGloryDay:

Conflu?????????10??????????????????????  
???????????????????Read????????????????  
10????Read????????????????????  
???1?3?????????????????1???6???????  
?????????????????????????  
??????????????????????????????????????????????????????????


Answers:
author: Brant Schroeder
body: [@TheGloryDay](/t5/user/viewprofilepage/user-id/3592826)

Some additional information:

* [Cloud Excerpt Macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/)
* [Cloud Excerpt Include Macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/)
* [Server Excerpt Macro](https://confluence.atlassian.com/doc/excerpt-macro-148062.html)
* [Server Excerpt Include Macro](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html)


author: Brant Schroeder
body: [@TheGloryDay](/t5/user/viewprofilepage/user-id/3592826)

Unfortunately, the closest thing you could get to something like what you explained is the [excerpt macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/). This would not combine the tables though so you might look at a different format.

comments: author: TheGloryDay
body: OK Thnak you for sharing the infomation what you know  

I will try it


Tags: language-ja
Track Wiki pages with zero views
Asked by mschwirzke:

Does the Atlassian Confluence Wiki allow you to track page views, in particular pages with zero views? (We're currently living on Confluence 7.4.8). We're using an in-house analytics tool to track page views, but it's only able to detect pages with one or more views.

A significant number of Wiki pages are created within our space (e.g., drafts), and then never published, and as a result not viewed by other users (i.e., only by the author). It's important to be able to capture these zero view pages, so they can either be archived, deleted, or updated and published.

On a side note, how is the zero page view data collected by Confluence (or plug-in / macro)? When a Wiki page is first created by an author, is that considered a "page view," or does a different user have to visit the page in order for the event to be recorded?

Thanks!


Answers:
author: Dominic Lagger
body: Hi [@mschwirzke](/t5/user/viewprofilepage/user-id/985888)

First of all:  
If a draft is created, there is no page and therefore there is never any page view.

Then, Confluence do not have any page view statistic in confluence server, just in confluence cloud. See the documentation [here](https://support.atlassian.com/confluence-cloud/docs/view-insights-on-pages/).

If you want to track the page views in confluence server, you need an app, like [Page Views](https://marketplace.atlassian.com/apps/1215565/page-views?tab=overview&hosting=server).

Regards, Dominic

comments: author: mschwirzke
body: Hi Dominic,

I appreciate the quick response and helpful information. To recap, a new page is considered a "draft" until the page has been published (i.e., author clicks the **Publish** button). Once another Wiki user views that published page, then it's officially counted as a page view.

We may be moving to a newer version of the Atlassian Confluence Wiki in the near future (it could be the cloud version), providing us with the ability to track page views.

One follow up question: Can apps like Page Views track pages that are still in draft form and / or have zero views?

Thanks,

Martin


author: Dominic Lagger
body: Hi [@mschwirzke](/t5/user/viewprofilepage/user-id/985888)

To your follow up questions:

As I said, a draft can't be viewed. A draft opens always in edit mode and will never have a view. So the answer is no, no app can do this.

I can't tell you whether you can check zero view pages with those apps. We do not use them.

Regards, Dominic


author: mschwirzke
body: Thanks, Dominic ... appreciate you answering the follow-up questions regarding the app's ability to detect draft / zero view Wiki pages (do some additional investigating on my end to see if pages with zero views can be detected).

Cheers,

Martin


Tags: confluence-server

server
Have you migrated to Confluence from Slite or Slab?
Asked by Adam Green:

Is it possible to easily transition to Confluence from either Slite or Slab knowledge management platforms?  

What are any issues/limitations you encountered when doing so?

Is there anyone at Atlassian who can help determine if this is something you've helped clients with previously?


Answers:
author: Natanael Lopez
body: Any update about this question?  

Today I find myself in the same situation of importing a space from Slite to Confluence and I can't find anything beyond going page by page, I have made a backup of Slite both in Markdown and HTML, but I don't see the way to do it in an automatic way.

Is there any platform from which you can import the info to confluence? If so, at least I could try to import to that platform from Slite and then from that platform to Confluence, but I don't see any platform 'compatible' with confluence for the automatic import.

Thanks in advance if someone can help me or put me in the right direction.


author: Chris J
body: I found this neat little tool when I was looking:

<https://github.com/itareeee/slite2confl>

The only issue is that it doesn't properly import images. Quite a big Issue I guess but depends on how many images you have!.


author: Fabian Lim
body: Hi [@Adam Green](/t5/user/viewprofilepage/user-id/4598059)

It looks like they have articles going the other way. I would ask the slite team for assistance. They may not be happy, but it wouldn't hurt.

Link: <https://help.slite.com/en/articles/4456400-import-your-confluence-workspaces-cloud>


Tags: cloud

confluence-cloud

migration