youngmon/atlassian-qna huggingface dataset:
Low visibility of content posted by team members
Asked by Nikhil_Gupta:

Hi, I am a new user of Confluence. I feel there is a lot of content posted on our Confluence site but it is all scattered and there is no "SiteMap" kind of thing which can be used to locate what I need. In addition to this, one document in its different versions or forms may be posted in different places. This maybe because people don't know if that thing already exists or not or whether an incremental change would suffice or not.

Another challenge is to remember/relocate a link which I have discovered with having very useful stuff. If I have to save the links on the local system then it defeats the purpose of having a Confluence site.

Please suggest some strategy.

Thanks,

Niks


Answers:
author: Stephen Sifers
body: Hello Niks and welcome to the Community!

Congratulation on starting your documentation journey with Confluence! As you have already mentioned, there is a lot to Confluence and without a solid and easy to use structure, your data can quickly become lost or buried.

There are multiple different ways to manage content within Confluence and there is no silver bullet on how each company should manage their content. The best practice would be to understand the tool and have a solid understand of how your company operates to find the perfect balance between the two. With this said, there is multiple articles and training available for new users, such as yourself, to better understand the capabilities of Confluence. I would suggest the following:

[Confluence Content Management (Atlassian University Free course)](https://training.atlassian.com/elearning/confluence-content-management)

[Confluence 101: organize your work in spaces](https://www.atlassian.com/collaboration/confluence-organize-work-in-spaces)

[Become a Confluence Whiz Kid: Organized Spaces and Beautiful Pages - Atlassian Summit U.S. 2017](https://www.youtube.com/watch?v=6HgirOyeWcQ)

These would be a good start to understand what the tool is capable of and a starter guide on how to structure some of your data. Along with this there are labels that allow your users to label pages making them easier to search and discover:

[Use Labels to Organize your Content](https://confluence.atlassian.com/confcloud/use-labels-to-organize-your-content-724764874.html)

[Use Labels to Categorize Spaces](https://confluence.atlassian.com/confcloud/use-labels-to-categorize-spaces-724764814.html)

If you still find you need additional assistance, there are Atlassian Partners to help you along your journey. You can find out more about the Partners at [Atlassian Partners](https://www.atlassian.com/partners).

I hope you find this helpful.

Regards,  
Stephen Sifers


Tags: new-to-confluence

introduction
Embed the Confluence content player with iframe src
Asked by David Choi:

Hello,

I need to know the src attribute for embeding the Confluence out-of-the-box content player (PowerPoint player).

This I need to embed into a course in LearnUp LMS (Confluence addon), the powerpoint file itself is stored and attached to a confluence site.

I tried to use this html embed code, but it does not show the content player. It will trigger the download of the powerpoint attachment file instantly.

    <iframe height="375" width="600" src="https://MYCONFLUENCEURL/download/attachments/23592972/test.pptx"></iframe>

I found a workaround, which includes the powerpoint content player, but it requires office 365 / onedrive. It means that the powerpoint file must be stored in OneDrive, which is not acceptable.

<https://support.office.com/en-us/article/embed-a-presentation-in-a-web-page-or-blog-19668a1d-2299-4af3-91e1-ae57af723a60>

Many thanks!

Regards,

David


Answers:
author: Daniel Eads
body: Hey David,

I've tried getting this working down the road you've looked at - using Confluence's own viewer to try and display a PowerPoint deck in LearnUp. First I tried just grabbing the HTML off a viewer page. That doesn't contain the CSS styles though, so things like the controls didn't show up. Then I scraped the CSS which made the first page display properly, but the javascript controls to advance the slides didn't work. I also hit "request entity too large" a couple times already which makes me sure that even trying to include the javascript in addition to all the necessary HTML and CSS won't fit within the limits.

So without some **serious** heavy lifting in trying to re-architect the PowerPoint viewer's source, I don't think this will happen with Confluence's inbuilt viewer. The viewer just wasn't built with this kind of use-case in mind.

Some other options I came up with while playing around:

1. **Embed code** using SlideShare (which is designed with embedding in mind) - this has the unfortunate effect of making your presentation public though as SlideShare no longer supports embeds for private presentations
2. **Video** instead - PowerPoint does provide tools for recording your presentation and exporting as a video.
3. **Image or PDF** instead - you can use PowerPoint's export tools to go to JPG (if there's not a ton of slides, since these have to be created in LearnUp one-by-one) or PDF and then upload into LearnUp as those content types

Hope this helps and I wish you the best in your course creation!

Cheers,  
Daniel


Tags: addon-com.mute.confluence.plugins.lms

confluence-server

server
Create Button failure in Confluence space
Asked by Andy - PTC Redundant:

I seem to have lost the ability to create decisions and product requirements within Confluence. When I try to click on 'create' nothing happens. (See screenshots below)

I am the Space owner and also our company's Atlassian Admin, so all the rights are set correctly.

Within the same space I can create new meeting notes!

Has anyone else experienced this and knows how to resolve it?

If you need more info to be able to help out, just ask!

![Screenshot.jpg](/t5/image/serverpage/image-id/37409i74DBBA3234F182DC/image-dimensions/448x532?v=v2 "Screenshot.jpg")


Answers:
author: Paul Pasler
body: Could you check the browsers JavaScript console for any errors?

**EDIT: Overlooked that you are using cloud...**

*Maybe you can also have a look at the Confluence server logs.*

*Which Confluence version do you use?*

comments: author: Andy - PTC Redundant
body: Yes, using cloud indeed.   
Look look into JS to see what's going on... fingers crossed.


author: Andy - PTC Redundant
body: Typical software hoodoo.... I've had problems all morning and the moment I go in to JS to check.... Ta Da ! No error :(

Thanks for the quick response anyway [@Paul Pasler](/t5/user/viewprofilepage/user-id/783245)! Much appreciated.


author: Paul Pasler
body: Glad to "help" :P


author: Andy - PTC Redundant
body: ;)


Tags: cloud

confluence-cloud

decision

requirement
How to enable inactive user in jira
Asked by Deepak:

How to enable inactive user in jira


Answers:
author: PADMA KOTHAKOTA
body: Hi [@Deepak](/t5/user/viewprofilepage/user-id/2277827),

If you want to reactivate a user in jira.

Go to UserManagement--\> search the username --\>click on edit button --\> select Active option and click on Update button. user account will be Active

comments: author: Deepak
body: I am not getting any edit button tab


author: PADMA KOTHAKOTA
body: Hi [@Deepak](/t5/user/viewprofilepage/user-id/2277827),

May I know how users are accessing Jira. Do you use any external directories(like LDAP)


author: Deepak
body: Yes , We are using LDAP.


author: PADMA KOTHAKOTA
body: Hi [@Deepak](/t5/user/viewprofilepage/user-id/2277827),

In LDAP you need to re-enable his AD user or place the disabled users into the correct group to ensure access. Once re-enable you need to sync with your LDAP server(s).

Maybe this will help:

<https://confluence.atlassian.com/display/DOC/Deleting+or+Deactivating+Users>


author: Yogesh Mude
body: HI [@Deepak](/t5/user/viewprofilepage/user-id/2277827)

Welcome to the community!
> enable inactive user in jira

You mean, Do you want to Activate the Inactive user?

Is the question is related to Jira? if so then find the inactive user and click on Username and then you can find the Edit Details from then you can Active the user.

comments: author: Rose Habayeb
body: Hello  
Can i get your help?  
I deactivated a user in jira software and deleted him and want to give him again the access, what are the steps to do that? :(

I tried through user management (i am an admin) and can't find the suspended/deactivated users when searching or using filter
Link to anchor in UI Tab
Asked by Nataly Sny:

Could somebody give an advice how to insert link to anchor that is placed in macros UI Tab within the same page


Answers:
author: Indre
body: Just a kind follow-up on this topic in case someone found an answer to this issue.


author: Kevin Medeiros
body: It may be that the tab contains an included page. Edit the page then click on "Excerpt include" for the desired localtab then click on "Go to included Page" then go to the section you are interested in and copy the link. Hope this helps!

comments: author: Trevor Stuart
body: Just tried this. Not sure what you mean by copy the link. What link?

I went to the section of the page I want to link TO. Inserted macro/Except include

typed the name of the page I was going to have link here.

Then clicked go to included page, edited this page but had nothing to paste. Tried just copy/paste the excerpt include macro from the other page, but that doesn't even appear in the final rendering of the page.


author: Kevin Medeiros
body: In my particular case there is a link to the left of the heading. Hover over the the heading then hover over the link to the left of the heading. When you hover over the link it will display "copy link". I guess this all depends on how your page is set up. I'm no expert but this is what worked for me.


author: tobiaszanger
body: ### ++Only a workaround:++ {#toc-hId-1170453650}

### Link to a tabbed item {#toc-hId--637000813}

When navigating to a tab, the URL will be updated with a hash reference. This URL can be used to link directly to a tab located on a page.

e.g. <https://confluence.com/display/Spacekey/Pagename#tab-Tabname>

Use headings in the tab and insert the macro "Table of contents". Use the Include / Exclude Headings parameter to show only the headings in the tab.

comments: author: Trevor Stuart
body: I tried this work around, but it doesn't seem to work. The link appears when I hover over it. But when I click nothing happens.


author: bushrakECU
body: I have the same issue, can this be solved in near future?

Thanks


author: Santwana Sarangi {Appfire}
body: Hi Nataly,

In macro UI tab, you can insert anchor as #\<anchor name present in the page\>. For more information please visit this document <https://confluence.atlassian.com/doc/anchors-139442.html>.

Thanks,

Santwana

comments: author: Nataly Sny
body: Hi Santwana,

Thank you for answer!

But I'm afraid I should describe the issue more carefully. The case is the anchor is placed within one UI Tab, and the corresponding link (as #\<anchor name present in the same page, but another UI Tab\>) is placed within another UI Tab. And the link doesn't work.

Have you ever faced to such?

Thanks,

Nataly


author: Michaela Galkin
body: Could this problem be solved? I have the same problem and I am looking for a solution.


author: Marianna Seger
body: me too


Tags: confluence-server

server
Custom CSS on a page in Confluence Cloud
Asked by kraken:

I am trying to get inline CSS working by following the steps below and is NOT working.

1. Create a new page
2. Add a Style macro with css as the media and nothing in import
3. Inside the style block, add the following content:

.test {

font-size: 100px;

color: red;

}

4. Add markup content below the style section on the same page

\<div class="test"\>

Hello World

\</div\>

After this, I publish and do not see my CSS applied. I am using confluence cloud. I am wondering why this is not working.


Answers:
author: YG
body: I know this is old, but has any progress been made on custom styles?


author: Divya K. V.
body: Hello [@kraken](/t5/user/viewprofilepage/user-id/1759494)

The style macro looks to be deprecated now, as discussed here - <https://confluence.atlassian.com/confcloud/we-re-cleaning-up-the-macro-browser-946028471.html>

Also it is no longer listed in the macro browser. The above post will also give you pointers on how to use the editor for different formatting needs.

Hope this helps and let us know if you have any further questions.

comments: author: kraken
body: Thanks for the confirmation. So, what are the alternatives to build a page with custom CSS? How would I make the example above work? I don't see Style in the grid. What are the alternatives for it?

Thanks.


author: Alan Jim?nez
body: I was able to add a style macro to a wiki page as initially described in this thread, ie. the style macro has not been removed from the list of macros available (we also do have cloud Confluence).

No, it does not show in the initial list of macros from the drop-down menu in the editor, but pressing on "Other macros" and searching CSS, it shows up, and you get to insert it.  
I find it VERY confusing that the option for adding the thing is there, it just does not work. This is the case, right?

Is Atlassian aiming to remove all types of CSS customizations in their cloud Confluence? (I also tried to put "{style}" entries in headers or footers, which works, but then I get a big fat warning on my wiki pages).

I think I'm just confused about what the situation is altogether. Would you like to provide this possibility, then do it. If you don't want to provide this possibility, then remove all these hints that it might be possible in some way.

Please be clear! Which is it? I'm wasting a lot of time trying to find a solution.

Thanks

/Alan


Tags: cloud

confluence-cloud
2-byte fonts on macros disappeared
Asked by hashimotor:

Hello,

I found 2-byte fonts on macros disappeared(placeholder squares still exists). How can I display them correctly?

![Screenshot_3.png](/t5/image/serverpage/image-id/37401iB59727C05D92DE30/image-size/large?v=v2&px=999 "Screenshot_3.png")


Answers:
author: Shannon S
body: Hi there!

Could you try installing the fonts as per the below article?

* [2 Byte characters (Japanese, Korean, Chinese) do not display in Powerpoint macro](https://confluence.atlassian.com/confkb/2-byte-characters-japanese-korean-chinese-do-not-display-in-powerpoint-macro-640189539.html)

Let me know how that goes!

Regards,

Shannon

comments: author: hashimotor
body: Though the article mensions about Powerpoint macro, I hope this solves general macro font problems. Thank you so much!


author: Shannon S
body: Yes, it's supposed to according to similar issues I researched while looking into your issue.

Can you confirm if you were able to resolve the issue this way?

Regards,

Shannon


author: Ai Hirama
body: ?????????????????????????

Shannon???????????????????????????????????????

??????????????????????????


Tags: confluence-server

language-ja

server
How do I create a second instance of cloud Confluence?
Asked by Elle Belle:

Our company has one cloud Confluence instance running and would like to add a second one with the same administrators.


Answers:
author: Kesha Thill
body: Hi [@Elle Belle](/t5/user/viewprofilepage/user-id/2101886)!

I'm on the Confluence Cloud marketing team, nice to meet you :) Purely for my learning of how our customers are using and evaluating Confluence, do you mind explaining the reasoning behind getting another instance, instead of choosing to add to your existing instance (i.e Is it due to number of users, use case, etc.)?

Thanks! (also happy to speak privately if you'd like!)


author: Fadoua
body: [@Elle Belle](/t5/user/viewprofilepage/user-id/2101886)

Since it is a cloud instance you will have to open a ticket with Atlassian and discuss it with them.

Please click [here](https://support.atlassian.com/contact/#/) to open a support ticket

Best

comments: author: Elle Belle
body: Thank you!


author: Fadoua
body: My pleasure :)


author: Decision Software
body: I have a Free Confluence Cloud Instance. I have unsubscribed from that instance because my company wanted to use a different site name and from what I've read, Free Tier sites cannot be re-named. So, I'd like to create a 2nd Confluence instance but I don't see any way to create a new instance, only navigate to the existing one (even though I unsubscribed it says it'll be available until July 28th). How can I get a 2nd instance up and running so I can migrate off of our self-hosted version? Thanks!


Tags: cloud

confluence-cloud
Confluence is crashing after upgrade to 6.12.0
Asked by Anjali Pundru:

Confluence Java process crashed with a segfault error.

# A fatal error has been detected by the Java Runtime Environment:  
#  
# SIGSEGV (0xb) at pc=0x00007f5a66b95325, pid=4511, tid=140026223408896  
#  
# JRE version: Java(TM) SE Runtime Environment (8.0_60-b27) (build 1.8.0_60-b27)  
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.60-b23 mixed mode linux-amd64 compressed oops)  
# Problematic frame:  
# V \[libjvm.so+0x5c1325\]\[thread 140026222356224 also had an error\]  
\[thread 140026221303552 also had an error\]  
G1ParScanThreadState::copy_to_survivor_space(InCSetState, oopDesc\*, markOopDesc\*)+0x45  
#  
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again  
#


Answers:
author: Davin Studer
body: Did the crash happen immediately after the upgrade? Or has it been working for a bit? Also do you have a backup made before the upgrade? If the system was stable prior to the upgrade and the crashing started happening immediately after I would restore your backup and regroup. If you don't have a backup I would engage [Atlassian support](https://support.atlassian.com/contact/#/).

comments: author: Anjali Pundru
body: I didn't happen right after the upgrade. Once it has lot of people using it we are seeing this behavior.


Tags: confluence-server

server
Nothing happens when i try to create a new document
Asked by Mehmet Cedit:

I am trying to create new requirements document or new meeting notes docs, or even a file list however when i click create nothing happening.

when i open the console of the browser i see a lot of js errors, is it from the product or from my browser?

ss here: <http://prntscr.com/lhk90p>


Answers:
author: AhmadDanial
body: Hi there, Mehmet.

I can confirm that the Product Requirement page creation went through successfully on my end as per the following screen shots below:

++**Page selection pop up box:**++

![Screen Shot 2018-11-14 at 11.09.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/37521iF2D93861B242B351/image-dimensions/500x278?v=v2 "Screen Shot 2018-11-14 at 11.09.03.png")

++**Let's get started pop up:**++

![Screen Shot 2018-11-14 at 11.09.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/37524i6B58FE5E91E2B8E0/image-dimensions/500x277?v=v2 "Screen Shot 2018-11-14 at 11.09.10.png")

++**Page creation:**++

![Screen Shot 2018-11-14 at 11.09.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/37522i7B201623E1610EAC/image-dimensions/500x259?v=v2 "Screen Shot 2018-11-14 at 11.09.45.png")

![Screen Shot 2018-11-14 at 11.10.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/37523iC4EAA0679C965E0A/image-dimensions/500x393?v=v2 "Screen Shot 2018-11-14 at 11.10.07.png")

The same goes to meeting notes as well. For now, I would recommend you to try reproducing the issue on the Incognito mode / other web browsers to confirm if this is a browser specific issue. Let me know how it goes.


Tags: cloud

confluence-cloud
? How to put background color in horizontal macro navigation bar?
Asked by Gabriel Castaneda:

```
Something like in this example where they are green?
```

![523c7e6a-991d-4b40-a263-f49db538af7f.jpeg](/t5/image/serverpage/image-id/37370iB576CE56DA7A96DA/image-size/large?v=v2&px=999 "523c7e6a-991d-4b40-a263-f49db538af7f.jpeg")


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Gabriel Castaneda](/t5/user/viewprofilepage/user-id/2274820),

You can use a CSS stylesheet macro within the page with the following -

```
.aui-tabs.horizontal-tabs>.tabs-menu>.active-tab a {
background-color: #FFE4C4;}
```

You can also add border-color, font-color and so on based on your requirement. Also, you can add the same to your space stylesheet to change the tab colors.

Hope this helps!

Thanks

Sireesha

comments: author: Greg Smith
body: I cannot get this to work. What does the "a" mean after .active_Tab?


author: Sandeep
body: Any way of doing the same with horizontal navigation bar macro?


author: Fadoua
body: [@Gabriel Castaneda](/t5/user/viewprofilepage/user-id/2274820)

Are you a confluence cloud or server user? if server what version?

That green box is the Tip" Macro that you can add to your confluence pages when needed.

There are 4 macros that display in colored boxex: Tip, Note, Warning, Info

Best,
Include Page macro functionality upon Space Export
Asked by Lee Van Lambert:

Scenario:

We have Space A that refers to content from a different Space B via the Include Page macro. We want to export Space A to a new instance that does not include Space B.

Question:

Upon export of Space A, is a copy of the page referred to by the Include Page macro captured, or does the macro break since the target page is not exported as well?


Answers:
author: Davin Studer
body: I assume you are referring to an XML export. In that case it indeed would break as it is export the storage format, which is referencing another space.

comments: author: Lee Van Lambert
body: Yeah, that seems to be the case. I just tested it out, and the macro broke. Any ideas on a workaround?

It would be preferred if the export is XML so we have full functionality, but I did notice PDF exports include the content from the Include Page macro target.


author: Davin Studer
body: Yes, PDF and HTML will flatten it, but then it is not easily imported into another Confluence instance.


Tags: confluence-server

export

import

macro

server

space