youngmon/atlassian-qna huggingface dataset:
Does Altassian allow to update the Database structure?
Asked by Selvi Vithilinga:

If i have a table CUSTOMER, i want to add a new column to the table and create another table. Is that possible?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Selvi Vithilinga](/t5/user/viewprofilepage/user-id/2975548) ,

you can update by yourself a table within cloud instance. In order to add metadata to your users you can try this app [https://marketplace.atlassian.com/apps/1218835/enhanced-user-profile-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1218835/enhanced-user-profile-for-jira?hosting=cloud&tab=overview)

Hope this helps,

Fabio


author: Vedant Kulkarni
body: Hi [@Selvi Vithilinga](/t5/user/viewprofilepage/user-id/2975548) , what is your end goal?

I can see that your deployment type is cloud and hence you cannot add directly. You will have to write your own plugin using [Atlassian Connect Framework](https://developer.atlassian.com/cloud/confluence/getting-started-with-connect/) or [Forge](https://developer.atlassian.com/platform/forge/getting-started/)

comments: author: Selvi Vithilinga
body: The end goal is to display username with their nationality.

For example@ John smith \[FR\] and currently we do not have the details of nationality in the database.


author: Vedant Kulkarni
body: I would suggest this way:

You can set some rules for appending the nationality with the user's display name combination at the Active Directory level (obviously, you will have to work with your AD/IT admin for this) and integrate it with [Atlassian Access](https://www.atlassian.com/software/access). which means the user's display names will get pulled from AD along with their nationality and it will not be editable by a user. so that the user's display name will show in the format that you required. Through Atlassian access, you can control your Atlassian user's profile access under managed accounts and the combination will get displayed on the Atlassian products linked with Atlassian access.


Tags: cloud
Confluence service wont start Access Denied
Asked by Dexter Cardones:

We are installing new Confluence DC on hosted VM. after creating the service for Confluence and attempting to start it gives an error. Windows cant start Confluence on you Computer, access is Denied


Answers:
author: Brant Schroeder
body: [@Dexter Cardones](/t5/user/viewprofilepage/user-id/5004912) Welcome to the Atlassian community

You should look at this KB <https://confluence.atlassian.com/confkb/confluence-not-able-to-startup-due-to-windows-read-only-filesystem-attribute-774243717.html>


Tags: confluence-server

server
Draw I/O diagrams showing differently once space was migrated
Asked by Stephanie Hurt:

Has anyone noticed Draw I/O diagrams looking different once a space has been migrated over to a different instance. We run the Draw I/O Conversion tool as part of our migration of spaces process so prior diagrams that were built using Gliffy is converted to Draw I/O. We have found diagrams that were already built in Draw I/O now include 2 diagrams (one that looks exactly the same and an additional diagram)

When you look at the attachments, you now see two with the exact same name and one has a label of drawio_converted and the other shows a label of draw IO

This is very weird


Answers:
author: David Benson _draw_io_
body: I'd suggest contacting support@draw.io, we'd need details that you won't want to post here.


author: David Benson _draw_io_
body: The "drawio_converted" attachment is the original gliffy diagram, it's not deleted. The other is the current drawio diagram.


Tags: confluence-server

server
Is there a way to hide Spaces and its content from the directory without seeing it in the "Spaces" d
Asked by Orenthial Rowsey:

Hello,

I'm looking to create separate instance of confluence, where I would publish documentation, and provide to external clients/customers so that they could access the documentation. Each space will be client specific. When accessing the spaces from an external account I am able to view the designated and other spaces in the "Spaces" directory.

Is there a way we can create these spaces without being able to view all spaces with an external account even if it leads to a "restricted page" message. If there is no other way to complete this will creating another instance on the account ie "client-mycompany.com" be the best possible solution for what we are trying to achieve?


Answers:
author: Trudy Claspill
body: Hello [@Orenthial Rowsey](/t5/user/viewprofilepage/user-id/5081055)

Welcome to the community.

According to [this document](https://support.atlassian.com/confluence-cloud/docs/navigate-spaces/) the only spaces one should see in the View All Spaces list are the ones you have permission to see.

If you give the users of client A permission to see only one space, they should not see any other spaces in the list.

Is that not the experience you are having?


Tags: cloud

confluence-cloud
Imported space is accessible via direct URL but does not appear in space directory or search
Asked by Andrew Gilman:

I exported a space from another site and imported it. I can access the space by going directly to the URL, but it is not visible anywhere else on the site or in the nav menu...

I tried replicating users and groups from the other site before the import.

I also tried resetting space permissions to default. I have Free subscription on the new site so cannot edit permissions directly.

Has anyone encountered this or has any suggestions to try?


Answers:
author: Andy Heinzer
body: Hi Andrew,

Sorry to hear about this problem. I created a support case on your behalf over in <https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-820822>

With that I believe our support team can better address this problem.

Regards,

Andy


author: Brant Schroeder
body: [@Andrew Gilman](/t5/user/viewprofilepage/user-id/5081072) Welcome to the Atlassian community

It most likely has to do with the space permissions. Let me see if I can get someone from Atlassian to take a look.

comments: author: Andrew Gilman
body: Thank you [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Andrew Gilman
body: I've just imported another space and it worked as expected. Replicating user groups from the other site seems to have done the trick. But...

I still have a problem with the first space, which I imported for the first time *before* I replicated user groups. Deleting it and re-importing it now that I have correct groups does not work as expected - it is accessible, but not visible in space directory.


author: Andrew Gilman
body: As a workaround, I copied the space in the source site, exported it and then was able to import it into the destination site as expected.


Tags: atl-rvw

cloud

confluence-cloud

import
Automation: Link Confluence Page
Asked by Yasmine:

Hi Everyone,

We are using Jira WM, and ive set up an automation to create a confluence page triggered by issue creation when certain field conditions are met, which works great.   
However, i am having a hard time setting up an additional automation or altering the existing one \^ to link said confluence page to the issue that triggers it. Is there a way i can do that?


Answers:
author: Trudy Claspill
body: Hello [@Yasmine](/t5/user/viewprofilepage/user-id/4995589)

This article discusses how to create and link a Confluence page to a Jira ticket via automation.

<https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271>

(credit to [@Esther Strom](/t5/user/viewprofilepage/user-id/2991092) )


author: Julien Peyrade _ Elements
body: Hello [@Yasmine](/t5/user/viewprofilepage/user-id/4995589)

If you don't mind using an add-on, [Elements Publish to Confluence](https://marketplace.atlassian.com/apps/1225519/elements-publish-create-confluence-pages-from-jira?hosting=cloud&tab=overview&utm_source=community&utm_medium=forum&utm_campaign=question) lets you do exactly what you are asking.

Full disclosure: I'm the Product Manager of the app.

With our app you can create Confluence pages from Jira issues. It [integrates with Automation](https://doc.elements-apps.com/publish-to-confluence/how-to/create-confluence-pages-with-automation), but it has many more features than the native solution. Indeed, you can :

* insert any Jira issue data in the Confluence page (and keep the value synchronized between the issue and the page if needed)
* use any Confluence template you need or design the page yourself
* automatically link the page to the issue
* automatically copy attachments from Jira to Confluence

The app is free for 30 days, (and stays free if your instance is under 10 users), so feel free to give it a try, and don't hesitate to tell reach our Support if you have any question.

Kind regards,

Julien


Tags: cloud

confluence-cloud
Is it possible to Build an intake for Jira in confluence?
Asked by Bradley:

So we don't have a whole lot of tools available to use to use. However we do have Jira and Confluence and the two do talk to one another. We also have issue collector. However I'm not the biggest fan of issue collector since it doesn't capture the reporter in the reporter field. So I can't kick off any automation in Jira that I want to.

So I was wondering is it possible to use Confluence to build an Intake for Jira that would work better than Issue Collector? If so where would one start on getting information to do so?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bradley](/t5/user/viewprofilepage/user-id/5081020) ,

welocme to the Atlassian community!

This is an official answer provided by the Atlassian team :

Currently, the only way to include a Jira Issue Collector in Confluence Cloud is by using a HTML Macro.

The HTML macro is not natively present on our Cloud platform for security reasons. There are, however, third-party options to this:
> ++***[\[Atlassian Marketplace\] Confluence Cloud - HTML](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html)***++

You can check more details about the Jira Issue Issue Collector here:
> * *++**[Use the issue collector](https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/)**++*
> * *++**[Customize the Jira issue collector](https://support.atlassian.com/jira-cloud-administration/docs/customize-the-jira-issue-collector/)**++*


Tags: cloud

confluence-cloud
large documentation project constant updates
Asked by Dan Thomas:

I am curious if there is a way i can put PDFS in one location when building the pages for documentation use links to access these PDFS since it is basically info on what a specific process is doing, These processes can change so i am wondering if i could create the page have a link that would open the detailed document which is generated by a software we used. If i can do that it would mean the page it self would not have to change if someone modified something small in the process

For example there is a main process we will call A there would be a pdf document inside a folder that would have details

if A then is made up of steps 1 2 and 3 these would also be pdf pages and the the confluence page would link to wherever these would be stored.

Thus if someone changed something on Step 2 nothing really changes on the confluence page, but the detailed process steps on the PDF would change and since it is a link and would have the same name always when someone looks at the confluence page seeking info it would bring up the newest pdf document since it replaced the prior one.

We have several thousand of the detail PDFS and trying to make the process more efficient and streamlined. Hoping this makes sense


Answers:
author: Brant Schroeder
body: [@Dan Thomas](/t5/user/viewprofilepage/user-id/5081029) Welcome to the Atlassian community

Your example is having some sort of central document repository within Confluence. While confluence can help manage files it is not good at it and sharing documents across spaces does not work well. While you can store documents on a page and share them out on other pages if the user can not access the page the documents will not be visible to them. There are some apps that might meet this need but you would need to test them first. [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=document](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=document)

Since Confluence is a Wiki it really wants to control content within each space and page. I have seen individuals build out master content that is then included in many pages throughout the space. <https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/> then when the central content is updated everything is updated.


Tags: cloud

confluence-cloud
Is it possible to configure Confluence forms to use varying Jira projects based on user's selection
Asked by Akash L:

Our team uses Confluence forms for users to request services. So far, the forms are integrated with a single project ('AAA' below). We have multiple projects, so is it possible to configure the forms to use a different project based on the value a user selects on the form? Is there a way to add a selection for a particular project?

For example, this is the configuration of one of our forms:

![confproblem.png](/t5/image/serverpage/image-id/226155iB3919C54C58F0977/image-size/large?v=v2&px=999 "confproblem.png")

On the code, it seems to be that the project value is hard-coded. Is there a way to have it be dynamic based on a user's selection?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Akash L](/t5/user/viewprofilepage/user-id/5065175) and welcome to this community

This seems to be a question about ConfiForms (i have added the corresponding label, but correct me if I am wrong)

You can create Jira issues conditionally, based on the condition you set in the form's IFTTT rules. Which means you can have different IFTTTs that execute based on the data you submit and create issues in different projects

Also the project mapping can be dynamic if needed (use \[entry.feldname\] notation)... does not have to be static

Hope it answers your question

Alex

comments: author: Akash L
body: Is it possible to provide an example snippet of code that achieves this dynamic project selection functionality?


Tags: cloud

confiforms

confluence-cloud

jira
Can I purchase 4 licenses
Asked by Serik_Jilkishiyev:

I only need 4 licenses for 4 users. It's just on your website prices are shown with tier of 1-10 user with an annual payment of 1100, Does it mean that I have to buy 10 licenses minimum, even though I only need 4?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, Atlassian products are only available in tiered levels of users. For 1-10 users, you need a 10 user licence, even if it really is just you and one colleague.


Tags: cloud

confluence-cloud
Display Burndown Chart for Sprint
Asked by Becky Murray:

In confluence is there a way to display burn down chart for previous sprint or to specify a certain sprint?

When i insert the widget it only does current sprint.


Answers:
author: Marta Wo?niak-Semeniuk
body: Hi [@Becky Murray](/t5/user/viewprofilepage/user-id/3644787)

You can use the [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app to build a burndown chart in Confluence. The app provides a flexible configuration so you can select any sprint. You can find the instructions on the [documentation site](https://docs.stiltsoft.com/display/TableFilter/Building+a+Burndown+Chart).

comments: author: Becky Murray
body: Are you able to do this with out the app. To see previous sprints or closed sprints?


author: Marta Wo?niak-Semeniuk
body: Not that I know off. I looked on another similar topics in Community and the app seems to be the only way.   
The app or just taking screenshots from JIRA


Tags: cloud

confluence-cloud
How to enable Confluence HTML Macros?
Asked by Oliver Carter:

Hi There

I am following the article below. However I'm coming up with an error. Have Confluence HTML Macros been removed?

![Capture d?e?cran 2022-11-16 a? 17.32.33.png](/t5/image/serverpage/image-id/226079iCF877AF90CA12B66/image-size/large?v=v2&px=999 "Capture d?e?cran 2022-11-16 a? 17.32.33.png")

<https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html>


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Oliver Carter](/t5/user/viewprofilepage/user-id/5080812) ,

welcome to the Atlassian community!

Unfortunately Confluence HTML Macro is just available for server/data center instances and it is not available in the cloud.

There is an external app for that [https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?tab=overview&hosting=cloud)

Hope this helps,

Fabio


Tags: cloud

confluence-cloud

macro
Display size of images from a JIRA issue
Asked by Sharon Park:

Is there a way to alter the display size of images that are contained within a JIRA field?

I have a query on my Confluence page that displays a list of JIRA items. Some of the JIRA items have a mix of text and images in one of the fields. If I view the JIRA item the image size is reduced to a thumbnail size. If I view the same item on the Confluence page it is enlarged making the page hard to read.

I'd like the image size to display the same between JIRA and Confluence. I have even go so far as to try to use the expand insert function to try to hide the image on Confluence but it auto expands.


Answers:
author: Brant Schroeder
body: [@Sharon Park](/t5/user/viewprofilepage/user-id/5021545) I do not know of anyway. I would like to try and recreate the issue and test it. What field are you using to store the issue in?

comments: author: Sharon Park
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Sure! We are using a text field in JIRA for Release Notes. The field contains a mix of text and images. I reduce the size of the images in JIRA to tiny thumbnail images that you cannot even see in JIRA unless you click on them. Then over in Confluence, I have a query that contains this field (with others) to display on the page. In Confluence the image size is larger as you can see in the attached image. I would like to find a way to get them to display smaller in Confluence.

![Jira Confluence Image Size.png](https://community.atlassian.com/t5/image/serverpage/image-id/226314i806C99F4B174EE56/image-dimensions/462x269?v=v2 "Jira Confluence Image Size.png")


author: Brant Schroeder
body: [@Sharon Park](/t5/user/viewprofilepage/user-id/5021545) Is it a custom field?


author: Sharon Park
body: Yes it is a custom field in a Team Managed JIRA instance.


author: Brant Schroeder
body: Thanks, I will give it a test and see what happens.


author: Brant Schroeder
body: [@Sharon Park](/t5/user/viewprofilepage/user-id/5021545) I was able to replicate the issue and it looks like a bug in how the widget functions. I would suggest submitting a support issue to Atlassian since this seems to be how it functions as a delivered product.


author: Sharon Park
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank you so much! I have never submitted an issue to Atlassian - so I will see what I can do to get it submitted by the end of the week. Fingers crossed I can get it done properly.


author: Brant Schroeder
body: [@Sharon Park](/t5/user/viewprofilepage/user-id/5021545) <https://support.atlassian.com/contact/>


author: James Traxler
body: I have the same problem. It is not a custom field that I'm trying to pull in using the Jira Legacy Macro in Confluence, it is just the Description field. If the Description contains images, they appear massive when they get pulled into Confluence.


Tags: cloud

confluence-cloud

image

jira
Jira addon unable to authorize with cloud server
Asked by Ray Zhu:

I'm trying to connect Jira to Trello but after clicking the connect to Jira, I get redirected to the <https://www.atlassian.com/software> page and Trello is stuck on verifying.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/162372i34DA74DD1CA60976/image-dimensions/250x163?v=v2 "image.png")


Answers:
author: James
body: I am also having this issue.

I am redirected to atlassian.com/software in the dialog that pops up. The connection then holds on Verifying... indefinitely.![Screenshot 2021-09-28 at 10.31.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/162399i569DDBE867397A9D/image-size/large?v=v2&px=999 "Screenshot 2021-09-28 at 10.31.47.png")![Screenshot 2021-09-28 at 10.31.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/162400i28FEC371909A0E33/image-size/large?v=v2&px=999 "Screenshot 2021-09-28 at 10.31.31.png")


Tags: jira
Removing the workspaces
Asked by Eugene Woo:

I subscribe to Trello Gold. I previously can have as many board as I wrong. WIth the workspace I was limited unless I upgrade. How can I have all my boards shown up without workspace. Currently I have a workspace with a lot of boards that are closes, I was not able to bring any one of this board up due to limit board restriction, the 'reopen' option is disable and left me with only 'delete' option.  

how can I do to reactivate all my board.


Answers:
author: Michael Pryor
body: <https://help.trello.com/article/1263-moving-to-workspaces>

Also, Trello Gold is going away: <https://help.trello.com/article/1323-what-to-do-if-your-gold-membership-is-ending>

You can close some boards to reopen the others, or you can upgrade to Standard, or you could create more Workspaces.

comments: author: Eugene Woo
body: Thanks


author: Brittany Joiner
body: [@Eugene Woo](/t5/user/viewprofilepage/user-id/3832064) you'll have to create new workspaces and move them into it. You can have as many free workspaces as you want, so if it helps, think of them as folders or ways to group your boards.
Timeout
Asked by David Siqueira:

I am experiencing a 504 error (Response Timeout) while calling this endpoint:

Is there any problem with the API?

Until yesterday it was working correctly! my collaborators are stopped and creating cards manually due to the integration issue  
I need help urgently

[https://api.trello.com/1/boards/59bfa1e331790c0818571b46?key=\[KEY\]\&token=\[TOKEN](https://api.trello.com/1/boards/59bfa1e331790c0818571b46?key=[KEY]&token=[TOKEN)\]


Answers:
author: milynnus
body: [@David Siqueira](/t5/user/viewprofilepage/user-id/4575240)

I similar problem with some api yesterday but it is back working this morning.