Confluence server does not start after upgrade
Asked by Seven Network:

When trying to upgrade from 7.11.1 to a higher version, Confluence doesn't start.

No apparent critical errors in the startup log.

Database log reads as follows:

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2021-08-26 3:29:42 52 \[Warning\] Aborted connection 52 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 38 \[Warning\] Aborted connection 38 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 37 \[Warning\] Aborted connection 37 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 54 \[Warning\] Aborted connection 54 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 35 \[Warning\] Aborted connection 35 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 49 \[Warning\] Aborted connection 49 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 36 \[Warning\] Aborted connection 36 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 48 \[Warning\] Aborted connection 48 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 47 \[Warning\] Aborted connection 47 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 46 \[Warning\] Aborted connection 46 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 45 \[Warning\] Aborted connection 45 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 44 \[Warning\] Aborted connection 44 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 51 \[Warning\] Aborted connection 51 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 50 \[Warning\] Aborted connection 50 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 39 \[Warning\] Aborted connection 39 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 34 \[Warning\] Aborted connection 34 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 40 \[Warning\] Aborted connection 40 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 41 \[Warning\] Aborted connection 41 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 42 \[Warning\] Aborted connection 42 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets) 2021-08-26 3:29:42 43 \[Warning\] Aborted connection 43 to db: 'confluence' user: 'confluence' host: 'localhost' (Got an error reading communication packets)

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Answers:
author: Nic Brough -Adaptavist-
body: "Aborted connection" suggests a networking error, your database and local network are not configured correctly. This isn't something we can help you with really, it's not a problem with Confluence, all we can do is tell you that you need to fix the connection to the database.


Tags: confluence-server

server