youngmon/atlassian-qna huggingface dataset:
Upgrading from 3.4.8 to latest version
Asked by Eleftherios Simotas:

*This question is in reference to Atlassian Documentation: [Upgrading Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=4578)*

In the 'Confluence Downloads Archive' there is no 3.5.17 version, so how can I upgrade to it as your document for upgrading proposes? (I currently have 3.4.8)


Answers:
author: Steve Gerstner [bridgingIT]
body: Try this link:

<https://www.atlassian.com/software/confluence/downloads/binary/confluence-3.5.17-std.zip>

Regards

Steve


author: Rachel Robins
body: Hi Guys,

I've just checked this doc, and the reference to version 3.5.17 is correct, but it is a little trickier to find because the list is sorted by date and not by version number.

3.5.17 is listed next to the Confluence 4.2.x versions, as it was released at the same time (it was released as part of this [Security Advisory](https://confluence.atlassian.com/display/DOC/Confluence+Security+Advisory+2012-05-17)).

Using your browser's Find tool is the fastest way to locate it in the list.


author: rrudnicki
body: Nic,

Can you point us what is completely wrong? Than we can fix that.

Cheers,

Renato

comments: author: Nic Brough -Adaptavist-
body: \>In the 'Confluence Downloads Archive' there is no 3.5.17 version,That's completely wrong


author: Nic Brough -Adaptavist-
body: Sorry, but that's completely wrong. Try <https://www.atlassian.com/software/confluence/download-archives/> search it for 3.5.17 and you'll get 8 hits.


author: Rachel Robins
body: I'd also recommend having a look at this guide [Upgrading from Confluence 3.5](https://confluence.atlassian.com/display/DOC/Upgrading+from+Confluence+3.5+to+5.1+-+Simplified+Guide) as it is aimed specifically at guiding you through the process of moving from Confluence 3.5.x up to the latest Confluence versions.


author: Rodrigo Girardi Adami
body: Hi team,

You can also go to 3.5.13 which is very stable.

After that, proceed in upgrading to 5.0.3 and 5.9.1 which should be good!

Cheers,

Rodrigo


Tags: confluence-administration

documentation
Forms for Confluence
Asked by David Bekkerus:

I would like it if there was a way to create custom forms into confluence. I am not sure if that is possible with cloud version of confluence or not, but when I search for this add-on I had no luck finding one.

I tried clicking on this link:

[https://my.atlassian.com/addon/try/com.adaptavist.confluence.formMailNG?referrer=pac\&binaryURL=https%3A%2F%2Fmarketplace.atlassian.com%2Fdownload%2Fplugins%2Fcom.adaptavist.confluence.formMailNG%2Fversion%2F460](https://my.atlassian.com/addon/try/com.adaptavist.confluence.formMailNG?referrer=pac&binaryURL=https%3A%2F%2Fmarketplace.atlassian.com%2Fdownload%2Fplugins%2Fcom.adaptavist.confluence.formMailNG%2Fversion%2F460)

but this did not lead to making that add on work. Can you help?


Answers:
author: David Bekkerus
body: So the only way to make forms in confluence is having a stand alone version. Is that right?

comments: author: Nic Brough -Adaptavist-
body: I'm afraid it's the only way I know of doing it. (I found a product manager - we'd like to do Forms for Cloud Confluence, but we're don't seeing enough demand to get it pushed up the list. Yet)


author: Nic Brough -Adaptavist-
body: Forms for Confluence is not available for Cloud, you can only use it on Server.

As far as I can work out, there are no "forms" type add-ons for Cloud yet (I don't have a product manager around today to ask if Adaptavist are working on a Cloud version)


Tags: cloud

confluence-cloud
PDF Export Images Not Seen
Asked by Kyle Cabral:

I'm having issues and have done research but am not having luck with a resolution. I've attached images to my confluence document via copy/paste **and** by attaching .PNG and .JPG files. When exporting, the images do not carry over to the PDF. I opened in my browser as well as Adobe Reader. Never comes over.

Any thoughts?

image2015-12-8 10:57:16.png  
[](https://community.atlassian.com/t5/Confluence-questions/PDF-Export-Images-Not-Seen/qaq-p/261891?attachment-id=11175){#link_11879998b65dd6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44220/1/image2015-12-8%2010%3A57%3A16.png){#display_11879998b65dd6_0}  
[](https://community.atlassian.com/t5/Confluence-questions/PDF-Export-Images-Not-Seen/qaq-p/261891?attachment-id=11176){#link_11879998b65dd6_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44220/2/2016-02-06_11h10_47.png){#display_11879998b65dd6_2}


Answers:
author: Attila Gaspar _META-INF_
body: Hi @Kyle Cabral,

I exported a test page with [Content Exporter](https://marketplace.atlassian.com/plugins/com.metainf.confluence.plugin.pagetreeexporter.pagetree-word-exporter-plugin/server/overview) addon (it is also [available in Cloud](https://marketplace.atlassian.com/plugins/com.metainf.confluence.plugin.pagetreeexporter.pagetree-word-exporter-plugin/cloud/overview)) and I can see the attached image in the PDF file (see the test picture).

BR Attila

2016-02-06_11h10_47.png


author: Giuliano C.
body: Hi Kyle,

Generally, we have some different possibilities for this one. For example, in [this KB article](https://confluence.atlassian.com/display/CONFKB/Broken+images+in+PDF+export) it would say that the software that create the image could be related here. So, you could give a try to random image from Google to see how it goes.

If the same persist, the size could be something related, depending on your version. From the attache image, it definitely matches with this one: <https://jira.atlassian.com/browse/CONF-33727>

As a workaround, to have the properly size displayed, the report states the following parameters to be applied in the **PDF Stylesheet** option for the **Space Admin** content of your instance:

```
img{ -fs-fit-images-to-width: 100%  !important;}
```

Hope it helps ya!

comments: author: David Hulbert
body: I cannot export .png, .jpg, or .gif images to PDF format. When I couldn't export .png images, I created the other formats and attached them to the pages but they wouldn't export either. We did try adding the parameters above to the PDF Stylesheet but that did not work. If the Content Explorer add-on is the only fix, please let me know, but I would prefer that the product work the way it was intended to work without paying more.
sql query to find attachment size after migrate to file system?
Asked by Michael Regelin:

Hello,

I have migrated attachment from database to file system on Confluence 5.8.x.

Now I need a query to sum the size (Gb) of all attachment from current version ?

Can I query this now they are on file system ?

Thanks for any help.

Michael


Answers:
author: Guilherme V.
body: I tried this query:

```
select sum(filesize) from attachments
```

But it will take everything from the attachments table such as the other attachments versions. I'm also not sure how you could convert it to GB ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad").

Also: In Confluence 5.8 the attachments are stored in the content table, if I'm not wrong...


author: Mirek
body: By default, Confluence stores attachments in the `attachments` directory within the configured Confluence home folder. You can log in to a server and check the size of this directory.

-Mirek
Can you audit how often an admin (using default functionality) has logged in as another user?
Asked by Ted McClellan:


Answers:
author: lmiranda_atlassian
body: Unfortunately, there is currently no audit log exposed in Cloud admin and no easy way to find this info. It is available in the application logs for a limited time period but these logs are not accessible to admins. Do note, however, that when an admin logs in as a user that user will receive an email to let them know (all of this is documented in [Log in as another user](https://confluence.atlassian.com/cloud/log-in-as-another-user-776994835.html)).

If you need access to this info on an ad hoc basis please [contact Atlassian Support](https://www.atlassian.com/resources/support/), who will be able to assist.


author: Jeremy Evans
body: Hi @Ted McClellan

There is currently no auditing available through the User Management UI. When an admin logs in as a user, an email is sent to that user as long as they have previously logged in (otherwise we assume it is part of setting up an account), and that can be used to provide visibility into the feature.

If that isn't sufficient for your needs, you can raise a feature request at <https://jira.atlassian.com/projects/ID>

Hope this information helps!

Jeremy


author: barnesy
body: This is currently under consideration as part of <https://jira.atlassian.com/browse/CONF-6960>.

I will update on the status when the result is known.

comments: author: barnesy
body: The functionality that provides user switching is part of our identity platform and not directly in Confluence. As such, audit logging is not automatically implemented for user switching. I have raised the following request for this functionality. [ID-6171 - Audit log of 'Login as another user' in Confluence](https://jira.atlassian.com/browse/ID-6171)


author: Nic Brough -Adaptavist-
body: What add-on are you using to enable the user switching?

comments: author: Robert Massaioli _Atlassian_
body: I don't believe that they are talking about a plugin, I believe that they are talking about this feature: <https://confluence.atlassian.com/cloud/log-in-as-another-user-776994835.html>And it's a good question. I'm not even sure.


author: barnesy
body: User switching can be done in Cloud as well as customers using Crowd as their identity platform.


author: Nic Brough -Adaptavist-
body: Another reason not to use Cloud. User impersonation is a dreadful idea that really should be taken out and shot (unless every single action is logged and reported to the impersonated user)


Tags: cloud

confluence-cloud
refinedtheme's "Space Layout" configuration page gone blank after upgrade
Asked by C?dric Bouvier:

Hello,

After upgrading the RefinedTheme plugin to 4.2.19, the "Space Layout" tab in its configuration shows a mostly blank page: only the warning "To store attachments and permissions, RefinedTheme uses a special space called RefinedWiki Layout Space. Do not remove or edit this space since it is essential for dashboards and space layouts to work properly." on a blueish background, and nothing else.

Anyone has an idea what may be causing this?


Answers:
author: Maria Heij [Refined]
body: Hello Cedric

We have taken a look at your question and we have been able to recreate this. Please have a look at this ticket: <http://issues.refinedwiki.com/browse/RWOT-895> where you will find updates as we update this.

Let us know if you have any questions!

Best Regards,

Maria Heij,  
RefinedWiki


Tags: confluence-administration

refined-wiki

upgrade
Confluence 5.9.2 and the atlassian universal plugin manager
Asked by Tim Mohrbach:

I would love to update confluence, but whenever I check, I get the list that the Atlassian universal plugin manager plugin is still not compatible.

But I mean, how is that possible? Has anyone updated yet, is everything still working? Am I having special problems?

Thanks for any feedback from a concerned user who would love to update :wink:

2015-12-08 18_08_35-Confluence update check - MetaSystems Wiki.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-5-9-2-and-the-atlassian-universal-plugin-manager/qaq-p/307035?attachment-id=8998){#link_118799ec696171}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/51814/1/2015-12-08%2018_08_35-Confluence%20update%20check%20-%20MetaSystems%20Wiki.png){#display_118799ec696171_0}


Answers:
author: Minh Tran
body: I updated 3 of them (Atlassian UPM, Confluence JIRA Metadata, Confluence Source Editor) to be compatible with 5.9.2

Please let me know if you still see the same problems

comments: author: Tim Mohrbach
body: well I can't update those plugins, that's why they are being listed as incompatible and not as compatible after update


Tags: universal-plugin-manager

update
dashboard modify question
Asked by Hsu Yao Chang:

Dear all,

If we add a new space for new dashboard, how can we make it not shown at the footer and header location? Thank you.

footer.jpgheader.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/dashboard-modify-question/qaq-p/218465?attachment-id=9656){#link_11879a102114a4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/36940/1/header.jpg){#display_11879a102114a4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/dashboard-modify-question/qaq-p/218465?attachment-id=9657){#link_11879a102114a4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/36940/2/footer.jpg){#display_11879a102114a4_2}


Answers:
author: Hsu Yao Chang
body: Dear all,

We can modify dashboard to use new dashboard to replace original dashboard. But we can not use "Space Directory" function . Our layout code is listed as below:

```
## GLOBAL DECORATOR## This decorator handles a global context, i.e. information which is independent of space.## Supports modes: 'dashboard', 'userdir', 'rss'.#set ($mode = $params.get("mode"))#set ($context = $params.get("context"))#set ($helper = $params.get("helper"))#set ($infoPanelWidth = $params.get("infopanel-width"))#set ($maxFavouritePages = "20") ## Change this value to increase the default number of favourite pages displayed on the Dashboard#infoPanelInitFromParams()#requireResourcesForContext("global")&lt;!-- GENERAL PAGE DECORATING BEGINS --&gt;#assistiveSkipLink("assistive.skiplink.to.dashboard.recent.updates" "dashboard-recently-updated")&lt;div class="pagebody"&gt;#parse ( "/template/includes/actionerrors.vm" )&lt;table class="dashboard" width="100%" border="0" cellspacing="0" cellpadding="0"&gt;&lt;tr&gt;#if ($mode == "dashboard")#parse ("/decorators/includes/dashboard-navigation.vm")#requireResourcesForContext("dashboard")#rssautodiscovery($action.rssDescriptor)#permitSearchEngines()&lt;td class="left" width="100%" valign="top"&gt;&lt;div&gt;$helper.renderConfluenceMacro("{include:DAS:Dashboard Home}")&lt;br /&gt;&lt;/div&gt;&lt;div&gt;#dashboard_renderGlobalActions("dashboardActionsId", ["DAS"] )&lt;/div&gt;&lt;/td&gt;#elseif ($mode == "userdir")&lt;td width="100%" valign="top"&gt;$body&lt;/td&gt;#elseif ($mode == "rss")&lt;td width="50%" valign="top"&gt;$body&lt;/td&gt;#end## INFO PANEL FOR ANY PAGE#if ($infoPanelRequired)&lt;td width="$infoPanelWidth" valign="top" id="helptd"&gt;#infoPanel(true true true true)&lt;/td&gt;#end&lt;/tr&gt;&lt;/table&gt;&lt;/div&gt;#parse ( "/breadcrumbs.vm" )&lt;content tag="browse-menu"&gt;#menuMacros_renderGlobalBrowseMenu()&lt;/content&gt;&lt;!-- GENERAL PAGE DECORATING ENDS --&gt;
```

**Would it be possible to help us to solve the problem? Thank you.**


Tags: confluence-administration
Product Management - Best way to use JIRA and Confluence?
Asked by Justin Rath:

I am a Product Manager that will work with a Product Owner. The Product Owner uses JIRA for Agile development with the development team. I would like to create a "snapshot" space that will filter the development projects that are most relevant to the commercial business units and add them to something like the "Roadmap Planner" macro.  
<http://blogs.atlassian.com/2015/01/roadmap-planner-macro/>

Does anyone have any suggestions for a workflow that could work with this set up?  

Thank you for you input!


Answers:
author: Rachel Robins
body: Hi Justin, we have a series of blogs about using Confluence in a software team. I think you'll find a few of these really useful.

<https://confluence.atlassian.com/doc/confluence-for-software-teams-776656419.html>

comments: author: Andy - PTC Redundant
body: It's over 2yr later and this is still highly relevant :)


author: Justin Rath
body: And we are still trying to figure out the best solution. My organization has been testing a mix of Asana and JIRA by way of the Unito plugin and it's looking very promising.

This way we can use Asana to:

* create our pre-backlog list of feature requests and bugs (changing the status of an item will automatically create a JIRA ticket)
* use the roadmap tool in Asana. It is so much easier to use and has much better features. The roadmap tool allows you to turn each list item into a bar that can be resized across time - when the bar is resized, the length of time and dependancies also change. Another huge benefit is that multiple product roadmaps can be rolled up into one so that our head of product can get a wholistic view.


author: Andy - PTC Redundant
body: That's interesting Justin! Good luck with the testing.

Nice additional points. Do you have a team dedicated to best-practise...? Or maybe some form of Project Management Officer or Evangelist?


author: Justin Rath
body: Hi Andy, Yep, we have a team of experts who handle our documentation.


author: Justin Rath
body: Just an update here... we are using Asana for roadmaps and haven't implemented Unito.


Tags: cloud

confluence-cloud
Any immediate plan for the Chinese version of Confluence? We are based in China PRC.
Asked by Suping Dong:


Answers:
author: Bruno Raymundo
body: Incidentally, you may check the following page for a list of available translations:

<https://translations.atlassian.com>

Regards,

Bruno


author: Nic Brough -Adaptavist-
body: There's no language based versions of Atlassian software. It's just Confluence (or JIRA or Bitbucket or whatever), although the software does support different languages via language add-ons.

Do you mean a Chinese translation pack?
which accounts require licences
Asked by Martin Wasiewicz:

*This question is in reference to Atlassian Documentation: [Create some content](https://confluence.atlassian.com/pages/viewpage.action?pageId=342098712)*

I understand that a "User" account likely requires a license.

I understand that Anonymous can view content without a license.

Is there such a thing as a "Viewer" that needs credentials to log in to keep things more secure and view data but does not need a license?


Answers:
author: AnnWorley
body: There is no such thing as a logged in user that does not take up a license. The functionality has been requested:

<https://jira.atlassian.com/browse/CONF-30161>

Please vote for it so it will get more attention from the development team. :smile:


author: Nic Brough -Adaptavist-
body: No. If they can log in, they're a user.


Tags: licence
Anyone finding the new page restrictions (5.9.1) a bit confusing?
Asked by Robbie Lee:

I'm testing Confluence 5.9.1. Once I tried the new page restrictions, I was confused. Instead of adding the user/group and then setting the restriction, I had to select the restriction type first. This is a bit counter-intuitive. Seems like it would be easier to add a user/group then select from a dropdown: "View" or "View and Edit".


Answers:
author: Rachel Robins
body: Hi Robbie, Sorry to hear you're finding the new restrictions dialog. We introduced the restriction type picker to make it easier to restrict editing a page, and also to remove restrictions (without needing to click remove beside each person or group).

Because Confluence pages are visible by default, we wanted to make sure you had an easy option to restrict editing a page, without needing to add all the users and groups that you want to be able to still view the page.

If you regularly restrict viewing or viewing and editing, all you need to do is select the third option "Viewing and editing restricted" and then you can add multiple people and groups, choose whether you'd like them to view only or view and edit.

Hope this info helps.
How do I embed a Vimeo or YouTube video into an answer using Confluence Questions?
Asked by Matthew Scott:

We are trying to embed screencasts into answers in our Confluence Questions Cloud system.

Using standard Confluence pages, we can use the Widget macro to embed a Vimeo video successfully.

However, there's no option in the editor menu bar when writing a question or answer while using Confluence Questions.


Answers:
author: Rachel Robins
body: Hi Matthew, although the Confluence Questions toolbar doesn't have an insert button, many macros can be added in your questions and answers, especially those like the Widget connector that support auto-convert.

For YouTube and Vimeo, simply paste the link into the editor and it will automatically add the widget connector for you, like the one below.

<https://vimeo.com/138151476>

For other macros, such as panels, you can use the { text shortcut to get to the macro browser.

Not all macros will work (for example macros that rely on pages like the children display are not going to work, but your basic formatting ones will be just fine).

Hope this helps.


Tags: cloud

confluence-cloud

questions-for-confluence
Have to rebuild confluence 5.9.1 search index manually and routinely...
Asked by Neal Culiner:

Hello,

I'm seeing the JIRA recent activity gadget not reflecting confluence activity changes or recent activity within confluence. To get them to update I flush all cache and then rebuild the index and it's fine. However, in 5.9.1 I seem to have to do this routinely. Is it broke??

Confluence 5.9.1 on Windows Server 2012 R2 (x64) and MS SQL 2014


Answers:
author: Guilherme V.
body: Hello Neal,

Did you try to rebuild the index from scratch? You'd have to delete the index file instead of clicking in the **Rebuild** button. Commonly it fix the indexes problems...

* [How to rebuild the content indexes from scratch](https://confluence.atlassian.com/display/CONFKB/How+to+rebuild+the+content+indexes+from+scratch)

Cheers,

comments: author: Neal Culiner
body: I have done this once already, the problem continues. I'll try again.


author: Rodrigo Girardi Adami
body: Hi Neal,

May I know if this happened before or in an old version of Confluence? Do you see any error in Logs related to the JIRA macros and or gadgets?

If this happened after an upgrade, it might be related to some bug in the new version of Confluence. Let me know.

Cheers,

Rodrigo


Tags: cache

confluence-administration

index
Reverse Proxy Config for Mobile Devices Display
Asked by Alexander Boehm:

Hello,

is there something speacial to do to get the mobile view of confluence when access the system via a reverse proxy? I tried to access confluence on my mobile device. This works but shows me the classic desktop browser view.

Best Regards

Alexander


Answers:
author: Eduardo Nunes
body: Hi Alexander,  

This is probably happening because you've chosen the desktop version. In order to swap from the desktop view to the mobile view, you can choose \*Switch to Confluence Mobile\* at the top of the page, as stated in our Confluence Mobile doc:  

<https://confluence.atlassian.com/doc/confluence-mobile-284365706.html>  

Cheers,  
ENunes
Confluence site name length
Asked by Leonid Zverugo:

Hi there,

I tried to start my trial period with confluence but I??? encountered a problem with site URL. My product is called Atlaz and validation rule in input field for my_site_name.atlassian.com restricts me to enter 6 or more letters. I really don't want to use URL like aatlaz or atlazz. Hope you will help me!


Answers:
author: Eduardo Nunes
body: Hi Leonid,

Unfortunately, the instance name of your Confluence Cloud must be at least 6 characters long. We know this is not good for companies whose name are small, so we've already issued an Improvement Request in our bug tracker to allow sites with less than 6 letters in the name to be created:

<https://jira.atlassian.com/browse/CLOUD-8382>

I suggest you to vote on it in order to increase its popularity, and watch the report to get any updates about the resolution.

Cheers,

ENunes


Tags: cloud

confluence-cloud
Is there a way to see all available calendars in a confluence instance?
Asked by Magnus Grimsell:

*This question is in reference to Atlassian Documentation: [Create, Add, and Edit Calendars](https://confluence.atlassian.com/pages/viewpage.action?pageId=654213559)*

Ask your question here...


Answers:
author: Giles B
body: Hi Magnus,

Unfortunately, there's no way currently to view an exhaustive list of calendars. I'd encourage you to comment on [this issue](https://jira.atlassian.com/browse/TEAMCAL-1134) to add your voice.

Cheers,


Tags: team-calendars-for-confluence