youngmon/atlassian-qna huggingface dataset:
Export a confluence space to pdf where I'm not admin
Asked by Rtiz Kap:

Hello,

I need to urgently export a space in confluence to a pdf but I don't have admin rights and hence am not seeing the export option.

It lets me export individual pages from the space, but not the entire space. Can someone please help what can be done in this situation.

Any help would be much appreciated.


Answers:
author: Srinatha T
body: Hi [@Rtiz Kap](/t5/user/viewprofilepage/user-id/4946392) ,

Welcome to Atlassian community.

No, without having the privilege you wont be able to export space. Why not contact your admin team and get permissions to export the space. ?

Have a good day!

Thanks,

Srinath T

comments: author: Rtiz Kap
body: Hello,

The admin is on a long leave and this export is urgent. Is there no option to export a few pages in a single pdf for non-admins?
Token validity
Asked by Sweta Pawar:

Hi Team,

Please confirm if we hardcode the token and use in our codebase, it will not expire till we revoke it.


Answers:
author: Prakash
body: Hi [@Sweta Pawar](/t5/user/viewprofilepage/user-id/4850245) As a best practice kindly don't use password as a plain text but you can use token without hardcode. But the expiry is depends on the expiration date set in Confluence.


Tags: cloud

confluence-cloud

token
How to export a confluence page into HTML?
Asked by Anjana V K:

We have to provide the user manual in web (HTML) pages, kind of help file. So is there any option or plugins using which we can export the documents we are writing in confluence to html?


Answers:
author: Ollie Guan
body: Hi [@Anjana V K](/t5/user/viewprofilepage/user-id/4946161) ,

You don't need any plugins, space administrators can directly select pages in space management and export HTML.

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

![QQ??20220526095308.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/199154i513A5F185ACA53B6/image-size/large?v=v2&px=999 "QQ??20220526095308.jpg")


author: Iain Davidson
body: Groups and Individual users can be granted the "Space / Export" permission also.  
(See "Space Settings" "Space Permissions", right next to "Space Admin" permission enable toggle)

comments: author: Iain Davidson
body: Not sure why the "Export to HTML" option does show up on the page property "more actions" popup, next to the "Export to PDF".   

It appears to be missing for both Administrators of the space and users who have been given the "Space Export" permission.
I want to include a label field when a collector ticket is raised
Asked by Liam Wood:

Hi Community, I'm looking to see if its possible to include a field in a collector ticket? When a ticket is raised from a confluence page and creates a collector ticket in Jira it have fields such as Summary, component, decription and the details of the person who raised the ticket. To assist us with some of our work I want to see if its possible to include a field for label, but i cant seem to find any info.

Grateful for any assistance,

Thanks,

Liam


Answers:
author: Prakash
body: Hi [@Liam Wood](/t5/user/viewprofilepage/user-id/4712205) As per Atlassian guide(Ref. [Issue collector](https://confluence.atlassian.com/adminjiraserver/using-the-issue-collector-938847338.html) ), seems labels can't be included in the collector form.
> Not all fields of types of fields can be added to the form, since some fields cannot be displayed to anonymous users. The fields types that can be displayed are:
>
> * *Standard Fields*: Summary, Description, Components, AffectsVersion, Environment, Priority, Attachment
>
> * *Custom Field Types*: Date Time, Radio Buttons, Multi-Checkbox, Multi-Select, Number, Select List, URL field, Version Picker, Cascading Select, Project Picker, Single Version Picker, Text Field, Free Text Field

But, if you plan to set a default label for all collector tickets you can go through the guide, [setting default field values for collector.](https://support.atlassian.com/jira-cloud-administration/docs/customize-the-jira-issue-collector/#JavaScript-for-setting-field-values)

Hope this could be useful to you!

comments: author: Liam Wood
body: Thanks [@Prakash Palanisamy](/t5/user/viewprofilepage/user-id/3557072) appreciate your response and assistance :)


Tags: confluence-server

server
Can't edit page after Confluence upgrade from version 6.3.1 to 7.13.5
Asked by Metheavy:

Hi,

I've upgraded Confluence from version 6.3.1 to 7.13.5. Then, I can't edit or add any page.

I can't do anything. I don't have any error messages. I have look this page for help :

[https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-due-to-collaborative-editing-867362716.html#:\~:text=Navigate%20to%20Confluence%20Administration%20%3E%20General,if%20the%20issue%20is%20resolved](https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-due-to-collaborative-editing-867362716.html#:~:text=Navigate%20to%20Confluence%20Administration%20%3E%20General,if%20the%20issue%20is%20resolved).

I followed the Instruction :

### Step #1 - Access URL and base URL match : done ok {#toc-hId-1943441662}

### Step #2 - Restart Synchrony : done ok {#toc-hId-135987199}

### Step #3 - Check to See if Synchrony is Running and Accessible locally : done ok {#toc-hId--1671467264}

<http://localhost:8091/synchrony/heartbeat> -\> result is ok on the server

We use a reverse proxy, but I don't know where to look in the server.xml. It used to work before the upgrade, and then editing or adding page doesn't work anymore.

Can someone help me please, it's urgent.

Thank you very much

Metheavy


Answers:
author: Srinatha T
body: [@Metheavy](/t5/user/viewprofilepage/user-id/4721945) , I would also recommend you to check the logs and see if you notice any errors there. Go through the below upgrade guide and check if you have followed all the steps correctly and check the troubleshooting guide.

* [Upgrading-confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Metheavy](/t5/user/viewprofilepage/user-id/4721945) ,

Welcome to Atlassian community.

If you suspect reverse proxy might be causing this , then below page has info about how to by pass proxy and test.

* [How-to-bypass-a-reverse-proxy-or-ssl-in-application-links](https://confluence.atlassian.com/kb/how-to-bypass-a-reverse-proxy-or-ssl-in-application-links-719095724.html)

Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server
Insert jira table in confluence with % completion of the task
Asked by MERCEDES BENAVIDES CACHO:

Hello,

I have a space created in Confluence  
in which I have inserted a Jira table with the issues.

Each issue has several subtasks,  
if you consult an issue in Jira you  
see the percentage of completion of the issue...

I want to put that column of % completion of the task in the table  
that I have inserted in Confluence  
and I can't find the name of that column or how to do it.

I send you a photo so that you understand what I need

![Tabla de confluence con Incidencias de JIRA..jpg](/t5/image/serverpage/image-id/199131i73E5533B90C244CD/image-size/large?v=v2&px=999 "Tabla de confluence con Incidencias de JIRA..jpg")


Answers:
author: Srinatha T
body: Hi [@MERCEDES BENAVIDES CACHO](/t5/user/viewprofilepage/user-id/4945629) ,

Welcome to Atlassian community.

The below thread has some solution for you.

* [Show-a-jira-epic-progress-bar-in-Confluence](https://community.atlassian.com/t5/Confluence-questions/show-a-jira-epic-progress-bar-in-Confluence/qaq-p/1448012)

Thanks,

Srinath T

comments: author: MERCEDES BENAVIDES CACHO
body: Hello,  
I have looked at your recommendation  
and that app is paid and I do not have it available.

Any other idea to do it?  
Thank you


Tags: cloud

confluence-cloud
How do I add a legend for columns in a table?
Asked by Steve James:

I created a table with columns and rows, but I have been asked to add a legend for columns to provide additional clarity. How do I go about this?


Answers:
author: Andy Gladstone
body: [@gabriel omotosho](/t5/user/viewprofilepage/user-id/4946114) Welcome to the Atlassian Community and Confluence Cloud.

Can you elaborate on what the intention of this legend is? Do the columns in this table have headers, or is it just data in a table? You can insert headers in edit mode by selecting the table and clicking on the table options. This will allow you to add header row above your columns, a header column in front of your rows, and auto numbered rows.

comments: author: Justin Alexander
body: How is this Solved? I think the mention of "columns" in the question adds confusion.  

The question is "How do I add a legend..."  
A legend is a secondary graphic that stands beside a primary graphic (often a chart or a table, but could be any type of diagram). It typically has two or more colors or patterns, each with a label that explains the significance of that color or pattern in the primary graphic. Think of a stack of colored lines or boxes, each with a word next to it.  

A "Header" is nothing like a Legend. A header gives a classification to everything in the specific column or row, not to items placed arbitrarily around the graphic.


author: evgenii_muravev
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

This answer should not have been accepted by the creator.

It would be nice to have some means to clarify what is the colour schema used to colour the table. I believe there's a misunderstanding here: headers provide information column-wise, whereas a legend is essential for row-wise colouring.
change org& Site Admin
Asked by Thanos:

HI there,

The user that is Org \& Site admin is not longer active. I checked the documentation already but i can't change it

<https://community.atlassian.com/t5/Atlassian-Access-questions/Change-organization-admin/qaq-p/1144789>

<https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954>  

Could you please help replace him?


Answers:
author: Fabian Lim
body: Hi [@Thanos](/t5/user/viewprofilepage/user-id/4946016)

Create a ticket with Atlassian support. They will be able to help change the org admin and update it to your profile.

Regards


Tags: cloud

confluence-cloud
Errors during confluence import
Asked by Jim Kavanaugh:

I received a backup from a company we purchased a product from with an existing confluence board, and when I ran the import it didn't populate in my list of spaces. When I try to run it again it errors out. I have no idea what version of confluence this board came from. Any help on this would be great


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jim Kavanaugh](/t5/user/viewprofilepage/user-id/4946010) ,

welcome to the Atlassian community!

did u receive a whole confluence backup? Did u try to import a space from the backup?

<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

Fabio

comments: author: Jim Kavanaugh
body: I think I got the whole thing. The file I tried to import was all that I was given. I have no idea how to verify if it's complete or what type of instance it came from.


Tags: cloud

confluence-cloud
How can I make my Confluence Space Pages Responsive -- so the site/pages render correctly on all dif
Asked by bev larson:

How can I make my Confluence Space Pages Responsive -- so the site/pages render correctly on all different platforms?


Answers:
author: Brant Schroeder
body: [@bev larson](/t5/user/viewprofilepage/user-id/3886570) The server application will detect mobile vs desktop. The mobile provides limited functionality. This is all the delivered product provides. If you need a truly responsive environment I think the only option you have is to use the app refined. I believe that provides what you are looking for but has its limitations as well.

comments: author: gotchabebe77
body: Thank you !


Tags: confluence-server

server
atlassian.net - Deck of cards
Asked by Sajna Vijay:

Hi,

Unable to locate " Deck of cards" macro in market place. Is there any equivalent / alternative plugin exists in marketplace ?

Thanks -


Answers:
author: Rob Horan
body: I think you're looking for this: [https://marketplace.atlassian.com/apps/245/composition-tabs-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/245/composition-tabs-for-confluence?hosting=cloud&tab=overview)

If I understand correctly, Deck of Cards is part of this app.

<https://docs.servicerocket.com/composition/macro-reference/deck-of-cards>


Tags: cloud

confluence-cloud
How to search all level of child pages from a parent page?
Asked by Eric P:

Hi,

We have a huge confluence space divide by department parent pages and I would like to search only my department parent page and all it child level.

I try filter "With Parent" but only return the direct page under this parent not all the childs page below.

Thanks,


Answers:
author: Shekhar Gupta
body: Hello [@Eric P](/t5/user/viewprofilepage/user-id/4945445) ,

Welcome to Atlassian community.!

I understand that you need to search on your parent department page and across all the child pages.

I would recommend to check out the [Page Tree Search Macro](https://confluence.atlassian.com/doc/page-tree-search-macro-163938353.html) as this should work for you if you put it on your Parent Page.

Hope this helps.

Have a good day!

Thanks


Tags: confluence-server

hierarchy

parent

search

server
Hide weekends in the timeline view of the Calendar macro
Asked by Mathew Schrader:

We have the option to hide weekends on the Calendar macro in Confluence, but that option only applies to the Week and Month views. It would be helpful to have the option also apply to the Timeline view.


Answers:
author: Mathew Schrader
body: Thanks Srinatha. I just created a new suggestion here: <https://jira.atlassian.com/browse/CONFCLOUD-74037>


author: Srinatha T
body: Thanks [@Mathew Schrader](/t5/user/viewprofilepage/user-id/528566) . These feedbacks and requests are really important for the development team.

Thanks,

Srinath T


author: Srinatha T
body: [@Mathew Schrader](/t5/user/viewprofilepage/user-id/528566) , You might want to raise a feature request for the same.

* [Implementation-of-new-features-policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

There is a similar feature request but it does not specify for timeline actually.

* [CONFSERVER-49832](https://jira.atlassian.com/browse/CONFSERVER-49832)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Mathew Schrader](/t5/user/viewprofilepage/user-id/528566) ,

Welcome to Atlassian community.

The hide weekend option works only with Month and week view. At this moment I do not see any work around to make it work on timeline .

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Why do some of my attempts to attach MP4 files not work?
Asked by Richard Moens:

I have four Confluence pages. I have successfully attached MP4 files to two of them. On the other two, however, I get a "Generating Preview" message where the attached files should be.


Answers:
author: Srinatha T
body: Hi [@Richard Moens](/t5/user/viewprofilepage/user-id/4223532) , so uploading the .mp4 file via multimedia macro worked fine? Let us know because if some one refers this in the future they will have some clarity on the solution.

Thanks,

Srinath T

comments: author: Richard Moens
body: Yes everything is working fine now.


author: Srinatha T
body: Thanks for the update Richard.


author: Srinatha T
body: Hi [@Richard Moens](/t5/user/viewprofilepage/user-id/4223532) ,

Welcome to Atlassian community.

Are you uploading it via multimedia macro and its not rendering is it? Can you share the screenshot for better understanding?

Thanks,

Srinath T

comments: author: Richard Moens
body: Thanks. I got it working.


Tags: cloud

confluence-cloud

video
Cant paste into a table cell
Asked by Harrison Taylor:

I am unable to paste anything into table cells.

If I cut from a cell, I am unable to paste back into the cell I just cut the data from.

More specifically, I am attempting to copy text from a table cell into the cell of another table.

Both tables are nested within separate excerpts.


Answers:
author: Srinatha T
body: HI [@Harrison Taylor](/t5/user/viewprofilepage/user-id/4945432) ,

Welcome to Atlassian community.

There were some bugs in this area , could you please try with different browser and test. One bug which i could find is below.

* [CONFCLOUD-57718 - Table Cell Pasting Issues With Chrome and Safari](https://jira.atlassian.com/browse/CONFCLOUD-57718)

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Links broken after saving
Asked by Matthieu Kapetanos:

Hello,

I have an issue with links when they are displayed in a page with page properties report.

Find below the reproduction steps:

In a page I create a page properties and I insert a table, on the right I create a link and I select the page I need, then it's displayed like below:

![links-page-properties-1.png](/t5/image/serverpage/image-id/199073i3CEE3F29F0189633/image-size/large?v=v2&px=999 "links-page-properties-1.png")

When I go to the page that displays the report, its displayed like below:

![links-page-properties-report-1.png](/t5/image/serverpage/image-id/199075i70B06D96D4CD374D/image-size/large?v=v2&px=999 "links-page-properties-report-1.png")

I'm losing the icon and the display inline style but that's fine.  

Then, if I edit the page with the properties and I hit Publish, the page where the report is present, the link is displayed like below:

![link-page-properties-report-broken.png](/t5/image/serverpage/image-id/199076i5E1E91F0BA4CB28A/image-size/large?v=v2&px=999 "link-page-properties-report-broken.png")

Note, that I did not change the link while editing or even touch this element !

Is there any way to keep links clean like the default display inline style ?

Thank you


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Matthieu Kapetanos](/t5/user/viewprofilepage/user-id/4945407) ,

welcome to the Atlassian community!

That links are more safe than links containing title. Page title could be edited and, if it happens, all the previous links will be not working. Using pageid, instead, that link will work even if the title will be modified.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud

link
Slack & Confluence: Error after login during connect
Asked by gerhard_innoreq:

I have Slack, Jira and Confluence running. The connection between Slack and Jira, triggered through Slack, worked like a charm.

However, the connection between Slack and Confluence fails. After login, and after clicking the "connect accounts" button, this error is thrown:

```
{"error":{"message":"Invalid or missing CSRF token","code":"INVALID_CSRF"}}
```

What's going wrong, and how can I get the connection functional?


Answers:
author: Craig Nodwell
body: Hi [@gerhard_innoreq](/t5/user/viewprofilepage/user-id/752897) have a look at this [post](https://community.atlassian.com/t5/Confluence-questions/Trouble-connecting-slack-and-confluence/qaq-p/1483317)

comments: author: gerhard_innoreq
body: Hi [@Craig](/t5/user/viewprofilepage/user-id/137594), thanks a lot for the fast response!

Enabling the cross-site tracking in Safari temporarily fixed the problem.


Tags: cloud

confluence-cloud
Is there a way to create dynamic seating charts in Confluence?
Asked by Chris Barrett:

Hello, I am trying to find a way to create a dynamic seating chart for the office within Confluence. I would like to be able to map out our basic floorplan with offices and desks, and then be able to attach names, pictures, roles, etc, to each desk. Ideally I want something where when you hover over a desk, it shows a profile of the person that sits there, with their photo.

I have searched some and found a whole lot of nothing. Draw.io app could do the basic floorplan map, but nothing else. Does anyone have an idea of how to create something like I am describing within confluence?


Answers:
author: Mikael Sandberg
body: Lucidchart has a [floor plan creator](https://www.lucidchart.com/pages/examples/floor-plan-software) and the demo I saw of it awhile back allowed you to add layers to it so if you clicked on a desk it could show additional information. And it has an integration to Confluence.

comments: author: Chris Barrett
body: Thanks! I will check it out!


author: Peter Melly
body: Hi, I hope this video helps. It shows you how to add labels to shapes so that when you mouse over a shape, a text description appears. Also, you can add multiple layers to diagrams allowing to you separate teams or sections in your office and control the text visibility with a simple mouse click.

Layers can contain anything, text, shapes or images.

draw.io is fully integrated inside of Confluence.

<https://www.youtube.com/watch?v=oXqZ9W0xKfw>

comments: author: Chris Barrett
body: Hmmm, still not quite what I need... but close. Thanks!


Tags: chart

cloud

confluence-cloud

dynamic

ms-office

profile
Butler: automation of bulk-moving cards from two lists, with a specific label, to a single list
Asked by Christopher Escalona:

Hi Community,  

I have a pickle with a butler automation. I've made a board button with the intent to move cards from my two lists 'doing' and 'pending' with the green label 'done' to my list 'done'.  

The button works as long as I only move cards from one of the lists to the 'done' list. However, when I individually select both lists under the 'move each card' option. The automation runs but nothing happens.  

I've set it up the following way

![Screenshot 2020-12-10 at 16.44.19.png](/t5/image/serverpage/image-id/121705iD6189B1F306A90DD/image-size/large?v=v2&px=999 "Screenshot 2020-12-10 at 16.44.19.png")yet when I press the button nothing happens. I'm given the following message:  
![Screenshot 2020-12-10 at 16.45.41.png](/t5/image/serverpage/image-id/121706i7F2AE3199DC40D0A/image-dimensions/409x119?v=v2 "Screenshot 2020-12-10 at 16.45.41.png")  
This is really frustrating me! Does anyone have any solution to this?


Answers:
author: Felix
body: I don't think having multiple "in list" filters works - it's an "AND" filter not an "OR" filter, and because cards can only be in a single list (not in "Pending" AND in "Doing"), Butler won't match any cards.

Do you **need** to specify the list names at all, or would it be viable to just move all cards with the green "Done" label when you click the button?

![Screen Shot 2020-12-10 at 11.00.02 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/121709i63D3850CD1775759/image-dimensions/929x385?v=v2 "Screen Shot 2020-12-10 at 11.00.02 AM.png")

You could also consider using rules, or Calendar commands, to have this happen for you automatically, without needing to click the button.

comments: author: Christopher Escalona
body: Hi [@Felix](/t5/user/viewprofilepage/user-id/853253)  

Thanks for your reply - ok, gotcha. I think your example would work just fine, I will try it out and come back with an answer as to if it worked.  

How would a calendar command e.g. work? I am not sure I quite follow this. Sorry, rather new to the whole process of automation! :)


author: Christopher Escalona
body: Oh, it appears I've run out of prompts for the period. I will give an update on the next period, when I've had the chance to try it out :)


author: Soumyadeep Mandal
body: Hi [@Christopher Escalona](/t5/user/viewprofilepage/user-id/4190534) ,

Welcome to the community!

Please read these articles

<https://blog.trello.com/butler-power-up-trello-automation>

<https://blog.trello.com/trello-acquires-butler>

comments: author: Christopher Escalona
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721)  

Thanks for your speedy reply :)  

I already checked those resources, but to no avail. I couldn't find any description or solution to my problem. The automation works with a single list, but not with both - even though I followed the instructions, as shown in my screenshots :)


Tags: automation

butler