youngmon/atlassian-qna huggingface dataset:
Oops - an error has occurred
Asked by sh.Shin:

Hello.

I want to login as Administrator, but an error has occurred.

[please see this log file -\> https://drive.google.com/open?id=1VfQpbwRMWedXaCUMDbHfdBoydesUasQa](https://drive.google.com/open?id=1VfQpbwRMWedXaCUMDbHfdBoydesUasQa)

Thank you


Answers:
author: sh.Shin
body: Hi Shannon, sorry to late.

I did setup users with JIRA when i installed confluence(Oauth). But JIRA is not using now.

I saw your answer and restarted JIRA so I could connect.

Now, I have new question,

what should I do to login without JIRA keep existing users?

Need i disable below settings?

Thank you.

![conf_ask.png](https://community.atlassian.com/t5/image/serverpage/image-id/28757i87F6DC53505B3E5B/image-size/large?v=v2&px=999 "conf_ask.png")

comments: author: Shannon S
body: Hi there,

No worries!

Happy you were able to resolve your Confluence issue.

Regarding this problem, can you please clarify with me exactly what you're trying to do?

It seems to me like you don't want to use Jira anymore but still use Jira as a user management server. Is this correct, or are you trying to accomplish something else?

Regards,

Shannon


author: sh.Shin
body: It seems to me like you don't want to use Jira anymore but still use Jira as a user management server. \<- yes yes ! I did anything yet.


author: Shannon S
body: Hi there!

What version of Confluence are you running, and what are you using for your user management?

By your error messages it sounds like your user server is refusing connection to your Confluence instance. Are either behind a proxy or firewall? If you bypass them are you able to login?

Regards,

Shannon
Jira Issue/Filter macro
Asked by Klaus:

I'm running Confluence version 5.10. When I add the Jira Issue/Filter macro in and set my JQL string. I set my display to show "Story" Issue type, Summary, Assignee and Epic link.

For some reason, randomly it displays epic links to those epics that have no affiliation or assigned to an epic. Is this a known bug?

I tried this on our dev environment to 6.9 and it works as expected.


Answers:
author: AnnWorley
body: Hi Klaus,

There have been some [known issues with Epics and Jira Issue macros](https://jira.atlassian.com/issues/?jql=text%20~%20%22jira%20issue%20filter%20epic%22). This one is the closest I found to what you are describing: [Epic Name/Link column on JIRA issues macro displaying wrong Epic Name](https://jira.atlassian.com/browse/CONFSERVER-45325), which was fixed in Confluence 6.2.1

It sounds like you established that what you are experiencing was fixed in time for Confluence 6.9.

Since your dev environment is Confluence 6.9, I suspect you are planning an upgrade, which is good because Confluence 5.10 has reached [end of life](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) status. Please use this guide when you get ready: [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html).
> Confluence 6 is a major upgrade
>
> Be sure to read the Confluence 6.0 Upgrade Notes, take a full backup, and test your upgrade in a non-production environment before upgrading your production site.

Thanks,

Ann

comments: author: Klaus
body: Thank you Ann with your response. This answered my question and I really appreciate it.

Have a good weekend.


author: AnnWorley
body: I appreciate the follow-up and kind words, Klaus!


Tags: jira
HELP! Getting error in Confluence... "page is taking longer to load than usual."
Asked by jessie yull:

This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin.

So far I have tried restarting the Synchony service and restarting the Confluence service.


Answers:
author: Steven F Behnke
body: You need to actually describe the installation. Is this new? Has this ever worked? Are you using a reverse proxy?

comments: author: jessie yull
body: Thanks for reaching out. I was trying to support this system while the owner was out. I figured out how to turn off Collaborative Editing and the users are able to work again - until the real issue is figured out.
Why do separate columns in a three column layout render on separate lines when exported to HTML?
Asked by Brian Voorhees:

We write a user guide for our product in our Confluence space and then export it to HTML for our clients to view and use. We have a footer on each page that is a three column layout that acts as a navigation bar. A link to the previous page is on the left, a link to the table of contents is in the center, and the next page is on the right. This footer renders all on the same line in Confluence, but when we export the guide pages to HTML, the links all appear to render on separate lines. Below is a sample footer as rendered in Confluence edit mode, and then as it is rendered in the exported HTML, and finally how it renders on the published Confluence page.

Here is the relevant exported HTML for further reference:

\<div class="columnLayout three-equal" data-layout="three-equal"\>  
\<div class="cell normal" data-type="normal"\>  
\<div class="innerCell"\>  
\<p\>\<a href="Navigation-Bar_4456534.html"\>\&lt;- Navigation Bar\</a\>\</p\>\</div\>  
\</div\>  
\<div class="cell normal" data-type="normal"\>  
\<div class="innerCell"\>  
\<p style="text-align: center;"\>\<a href="index.html"\>--- User Guide\</a\>\</p\>\</div\>  
\</div\>  
\<div class="cell normal" data-type="normal"\>  
\<div class="innerCell"\>  
\<p style="text-align: right;"\>\<a href="Dashboard_4456504.html"\>Dashboard -\&gt;\</a\>\</p\>\</div\>  
\</div\>  

![nav_format.png](/t5/image/serverpage/image-id/28340iC939F6C70B6064F7/image-size/large?v=v2&px=999 "nav_format.png")![nav_html.png](/t5/image/serverpage/image-id/28343i3F819A275F28BA7A/image-size/large?v=v2&px=999 "nav_html.png")![nav_normal.png](/t5/image/serverpage/image-id/28341i7926C006A678B309/image-size/large?v=v2&px=999 "nav_normal.png")


Answers:
author: Zak Laughton
body: Hi Brian!

I was able to reproduce the behavior you described, and I logged it as a bug with our developer team here: [CONFSERVER-56210](https://jira.atlassian.com/browse/CONFSERVER-56210).

It looks like any multi-column page layout section in Confluence will be exported with the sections on separate lines, instead of side-by-side.

As a workaround, I was able to fix this by adding the following to the end of the styles/site.css file in the HTML export:

```
.columnLayout {
 display: flex;
}

.cell {
 flex: auto;
}
```

(More info on the flex property here: [A Complete Guide to Flexbox](https://css-tricks.com/snippets/css/a-guide-to-flexbox/))

I hope this helps!  
-Zak

comments: author: Brian Voorhees
body: Thanks Zak! The workaround CSS worked for me.


Tags: confluence-server

server
Linking Trusted Applications (Jira & Confluence)
Asked by Aishwarya Rajan:

Hello,

We recently changed JIRA from http to https and Application Trust between JIRA and Confluence is broken and JIRA gadgets are no longer appearing in Confluence.

The URLs to our gadgets do not change (except for the http which becomes https).

When we go to general configuration and click on add external gadgets and enter the gadget url in the space provided and click on add..then it says

Invalid gadget URL.

Help appreciated. tia!


Answers:
author: Vickey Palzor Lepcha
body: I had faced this issue some 3-4 years back.

What I did was as follows;

1) Enable nonproxy port in JIRA and Confluence - add a section in server.xml of both applications.

2) Login to both servers - using the non proxy link , hostname/ip and port.

3) change the base url to these non proxy link temporarily.

4) now create the application link using the non proxy link.

5) change the base url back to original url that you have

6) log out and login back with your original base url and it should work just fine.


Tags: app

confluence-administration

confluence-app

gadget

jira
Setting a Home Page for a space
Asked by Andy:

I created a new space for our PMO and started to fill in pages relevant to what we were interested in. Then I noticed the root page has a message as follows:

###### WELL, THIS IS A BIT AWKWARD. {#toc-hId-1035128434}

This space doesn't have a homepage so there's nothing to display here. Sad panda.

Add a homepage now to spruce things up, and use it to tell your visitors what this space is all about!

When i select the button set the home page I am asked to put in a url so, "The page that displays when users navigate to this space."

How do I figure out what to put in there? I think the system normally does this?


Answers:
author: Nic Brough -Adaptavist-
body: You don't give it a url, just select a page in the current space you want to use as the home page. Most of the space blueprints create a home page automatically.

comments: author: Andy
body: Ok, Understand. In this case I am just learning. I will just re-create a page to have a home page. Thanks for your repl.


author: AnnWorley
body: Hi Andrew,

Please try setting the home page for the space at Space Tools\>Overview\>Space Details:

![Screen Shot 2018-07-31 at 1.19.58 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/28322iE7A5572EEE85253B/image-dimensions/372x398?v=v2 "Screen Shot 2018-07-31 at 1.19.58 PM.png")

The Space Tools menu is at the bottom left corner of the sidebar.

Thanks,

Ann

comments: author: Andy
body: Darn that didnt work. I will just try to start over


author: Andy
body: Thank you for your reply
Getting the date in the title
Asked by Christina Gheorghe:

The Retrospective template has a nice feature where. when you click on the template it automatically opens a window with the current date in a title box. You can edit and add to the title as you wish. I would like to duplicate this feature in a template I'm creating but I don't know how to do it. The Retrospective template has no macro or anything to indicate what this feature is. Does anyone know how to do it?


Answers:
author: AnnWorley
body: Hi Christina,

I don't know a way to insert the date into the title as a variable using a page template but I have a workaround to offer.

You can put the [Create From Template Macro](https://confluence.atlassian.com/confcloud/create-from-template-macro-724765187.html) on a page and use @currentDate in the title field, specifying your custom template as the template to be used. That will create a page using your template and inserting the date as the title.

Thanks,

Ann

comments: author: Christina Gheorghe
body: Thanks Ann. I tried out your solution and it does work if I want to create a template in a specific Space. I am creating a global template and the Create From Template macro doesn't seem to work for that. If I missed something, let me know.


author: David Pressley
body: What if you need to have the datetime inserted into the page title, so that it can be uniquely named within the space? Or, what if you need to insert pageID into the title upon creation for the same requirement of uniqueness in page title? How can you create the same functionality of the create from template macro with @currentDate, @spaceKey?


author: Denis Reznikov
body: Hi [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) , same issues, adding macro not always respond to the use cases, for example, if I use main page as summary with "Page report" but all presented reports is a part of other sub-page (child) =\> Creating from template cause the page to be under the main page and not where from data reported.   

Is it possible to integrate @currentDate, @spaceKey as a part of template title creation?

Kind of variable?

Thank you


author: Edd Tillen
body: I've been using this feature to create minutes etc. in certain spaces. But, I'd also find it useful if there was an @currentYear option, that obviously just shows the year. Is there such a thing as this, and I'm just using the wrong syntax?


author: Daniel Swid
body: Any update on this?


Tags: cloud

confluence-cloud
Can I (and a defined set of users) get an email when other users add comments?
Asked by Andy McAleer:

Watching only seems to notify me when a content update is made rather than a comment on that content. Is it a permissions thing?


Answers:
author: Fadoua
body: Hi Andy,

Only if they tag you otherwise you won't get notified. It is not a permission issue.

Best,

comments: author: Andy McAleer
body: Fair enough. It's good to know that definitively. Thanks!


Tags: confluence-server

server
Font display problem in macros
Asked by Dmitry Chikalov:

Good day.

After installing Confluence found a problem - when add/editing the macros is displayed in an unreadable font. The screenshot in the attachment.

How to fix?

![Macros screen.png](/t5/image/serverpage/image-id/28307iFBFC9BFD76A66739/image-size/large?v=v2&px=999 "Macros screen.png")


Answers:
author: Zak Laughton
body: Hi Dmitry!

We've seen this issue in the past, and it typically is caused by certain font configurations on the host server. I recommend running through the resolution steps in this knowledge base article to ensure the proper font packs are installed:

[Confluence UI shows garbled or corrupt text on CAPTCHA, macros and/or diagrams due to missing fonts](https://confluence.atlassian.com/confkb/confluence-ui-shows-garbled-or-corrupt-text-on-captcha-macros-and-or-diagrams-due-to-missing-fonts-938027858.html)

Let us know if you run into any issues!

-Zak

comments: author: Dmitry Chikalov
body: The problem is solved. Thanks.


author: Zak Laughton
body: Glad I could help!


Tags: confluence-server

server
Duplicates of Pages in Pages tree and Space Shortcuts
Asked by Henning Bree:

Hi!

I am new to JIRA and even newer to Confluence. I am getting along just okay by searching on the internet, but I either can't find the right search terms for this problem or there has been no discussion around this until now.

Sometimes (I can't reproduce when exactly unfortunately), the creation of a sub-page (i.e. new Meeting Notes, new Retrospective, new Product Requirement etc.) leads to an unwanted new entry in the "Pages" and "Space Shortcuts" navigation menu.

![navigation pane duplicate.png](/t5/image/serverpage/image-id/28292iF073ED8ED83623E5/image-size/large?v=v2&px=999 "navigation pane duplicate.png")

The duplicate Retrospective (2) has no children(s) in the navigation pane but when looking at the duplicate it contains the correct retrospective content list.

![retrospective duplicate content.png](/t5/image/serverpage/image-id/28291i010A6430FF4C484D/image-size/large?v=v2&px=999 "retrospective duplicate content.png")

<br />

Any tip how to stop this or what I am doing wrong would be highly appreciated.  
Cheers,Henning


Answers:
author: Jonathan Smith
body: Morning [@Henning Bree](/t5/user/viewprofilepage/user-id/1528847), When creating a meeting note or file list from the **template** (the 3 dots beside create) for the first time, Meeting Note**s** , Retrospective**s** , and File List**s** will appear in your space shortcut by default.

* This is normal.

After creating your first Retrospective (using the template), click on Retrospective (which is your parent page) and there should be a button on that page to create your new retrospectives. Your parent page will list out the new retrospectives you create.

* Same will apply to meeting notes and file lists.

To your question about retrospective 2, it is just looking for a specific label, that is why content is appearing correctly on that page. Edit the page, edit the macro, and check out what label the macro is looking for. After, confirm Retrospective 1 is looking for the same label. Retrospective 2 page can then be deleted.

The reason why you have 2 Retrospectives is because you keep creating**templates** . Delete the duplicate pages, then create new retrospectives from your++parent retrospective page++.

Hope this helps!

comments: author: Henning Bree
body: Thanks a lot, [@Jonathan Smith](/t5/user/viewprofilepage/user-id/1254033). That explains it perfectly.

*"98% of the problems sit in front of the computer."* :-)


Tags: cloud

confluence-cloud
What is confluence
Asked by Anand Patel:

Hi i am new to JIRA. I installed JIRA software where Confluence word appeared. Is there any difference in jira and confluence. And i am trying to add jira listener. i need to enable development mode in instance. So i want to ask is development mode not available in other JIRA types..??


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is a wiki (that works well alongside Jira), providing a place for people to write documents of any format collaboratively. Tech docs, knowledge bases, meeting notes, requirements, internal process docs - anything you want really.

Jira listeners are things you do inside Jira. There is no "development mode" in Jira so I'm not sure what you are looking at there.

If you want to write a listener for yourself, then you either need a scripting add-on, or to write an add-on using the SDK.

comments: author: Anand Patel
body: ok thanks for information shared..actually i am integrating salesforce and jira. i want to add event listener in jira which will call salesforce api when issue is created. I have 7 days trial instance. So i want to add listener in jira.. Under system i am not getting listener to create it?


author: Nic Brough -Adaptavist-
body: You will need to find or write a listener that you can add to do this in Jira.


author: Anand Patel
body: Ok.. Do you oAuth settings in JIRA. I am doing integration using basic authentication method but it is not recommended.. How to do oAuth settings in JIRA.. I follow JIRA documentation i found out public key and private keys..but what next.. ?? very confuse..


author: Nic Brough -Adaptavist-
body: It supports it fully, but I can't explain it better than the docs. All I've ever done is followed them and it worked.


author: Anand Patel
body: ok..

I am following this link "<https://developer.atlassian.com/server/jira/platform/oauth/>"

just tell me what is oAuth client project.. How to create it.


author: Nic Brough -Adaptavist-
body: I don't know what you're reading now - you will need to explain to me what you mean by "oauth project"


Tags: developer
URGENT: Issue with Collaborative editing with Confluence DC on HTTPS
Asked by Yohaan Sunny:

Hi,

I have deployed Confluence DC on AWS. After the deployment I had added an HTTPS listener on the LB with our certificate (uploaded using IAM) and pointed our DNS to this LB endpoint. All is well and I can access the site on HTTPS.

However, I now have an issue with collaborative editing. Since Synchrony runs on HTTP and the website is on HTTPS, when I try to create/edit a page, the page does not get loaded.

Checking the network traffic, I see it is because the browser has detected an issue in calling the synchrony-heartbeat endpoint which is HTTP and not HTTPS.

The error is "mixed-content" and found this [article](https://confluence.atlassian.com/confkb/collaborative-editing-error-in-confluence-data-center-due-to-blocked-mixed-content-950292722.html) on Atlassian knowledge base for this but it doesn't really tell me what I need to do to fix this.

![Screen Shot 2018-07-31 at 4.27.00 PM.png](/t5/image/serverpage/image-id/28283iBEC4EC148D800603/image-size/large?v=v2&px=999 "Screen Shot 2018-07-31 at 4.27.00 PM.png")

If I ignore this in the browser, then the session comes out of HTTPS to HTTP.

This issue is delaying our migration plans from Confluence to Confluence Data Center.

Has anyone here configured Confluence DC and Synchrony on HTTPS? Please help!!


Answers:
author: Yohaan Sunny
body: Issue resolved.

Redeployed the template with the Certificate (uploaded via IAM) value in place and added the CATALINA option -Dsynchrony.service.url=\<mydns.com\>/synchrony/v1


Tags: collaborative-editing

confluence-server

data-center

server

synchrony
???????????????????
Asked by ?? ??:

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????????????????????????????????????????????????????????????????????????????

??????????????????????????????????????????????????????????????????????????

??????????????


Answers:
author: Zak Laughton
body: I understand you'd like to control the visibility of page history by groups in Confluence, in case there is sensitive data in any of the historical revisions.

There is not a way to restrict access to just the page history, but you can delete past revisions. To do this, go to the page, then go to ![ellipsis](https://community.atlassian.com/t5/image/serverpage/image-id/28428i606E32B670BA9711/image-dimensions/26x14?v=v2 "ellipsis") \> **Page history** . Next to the revisions you want to delete, click the **Delete** link.

![Page_History_-_Zak_s_Home_-_Zak_Laughton_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/28429iF1505AEC3B560E7F/image-dimensions/545x119?v=v2 "Page_History_-_Zak_s_Home_-_Zak_Laughton_-_Confluence.png")

I hope this helps!  
-Zak


Tags: cloud

confluence-cloud

language-ja
Retain ordering of word document while importing in confluence
Asked by sorabh kalra:

Hi,

I uploaded a big word document in confluence.

And splitting into various pages via "Headings 1" in word doc.

The uploaded items in confluence is shown alphabeticallysorted and original order of word document is lost.

Do you know, how can we retain the original order of the items in confluence.


Answers:
author: Zak Laughton
body: Hi Sorabh,

Unfortunately, this is a known bug, logged with our developers here: [CONFSERVER-52595](https://jira.atlassian.com/browse/CONFSERVER-52595). The best workaround at the time is to [reorder the pages](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html) after importing. Feel free to vote and comment on the ticket to give our developers more meaning surrounding the issue, which will be prioritized according to the [Atlassian Bug Fixing Policy](https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html).

Thank you,  
Zak