youngmon/atlassian-qna huggingface dataset:
link tasks from one project to another
Asked by Luis ?ngel Rodriguez Ortiz:

Hello! I am new to Jira and I lead a team. I would like to know if it is possible to link the activities and progress of a project that I am viewing with the projects that my subordinates are working on. Let's say that I have several "parent" projects and my subordinates have different activities for these parent projects. I want to link the activities that they put in their individual projects with the "parent projects."


Answers:
author: Trudy Claspill
body: Hello [@Luis ?ngel Rodriguez Ortiz](/t5/user/viewprofilepage/user-id/5517255)

Welcome to the Atlassian community.

Let us first make sure we are using the same terminology.

In Jira a Project is a container for Issues. People use "project" to mean many things. Within your Jira Project you may have issues that you have defined for yourself to encompass the scope of a "project amount of work" (i.e. an Epic type of issue).

It is not possible to link Jira Projects to each other. It is possible to link Jira issues using the generic Link Issue functionality, and you can link Jira issue in one Jira Project to issues in another Jira Project.

<https://support.atlassian.com/jira-software-cloud/docs/link-issues/>

Jira issues also have an issue type hierarchy, where issues types at one level can have a parent/child relationship with issues at the adjacent level. The default issue type hierarchy is:

```
Epic
|-- standard level issues (i.e. Task, Story, Bug)
    |-- subtask level issues
```

Subtask level issues and their parent issue at the Standard level must be in the same Jira Project.

If you are working with Team Managed Projects, then Standard level issues and their parent Epic must also be in the same Jira Project.

If you are working with Company Managed Projects, then Epics and their child Standard level issues can be in different projects.

Jira has some specific capabilities that apply to issues with parent/child relationships, where those capabilities are not available for issues that are linked with the generic issue linking feature.

That outlines the basics of the options you have.

On a side note, if you are new to Jira you may want to consider taking some of the **FREE** training available from Atlassian at <https://university.atlassian.com>.


Tags: cloud

jira-cloud
Changing Fiscal Year in ATLAS
Asked by Sindhu Y:

Hey everyone here ,   

I am trying to change the Fiscal Year in GOALS Feature in ATLAS , so is there any way we can modify the years as needed by the company ?  

<br />


Answers:
author: Alexis Leites
body: At the moment it is not possible :(  
If you need it as a filter you could create a custom field

[Atlas Community - Sneak Peek at Custom Fields (loom.com)](https://www.loom.com/share/400a12eb138e4483adf0ce52a148e3fb)

comments: author: Sindhu Y
body: Thanks for following up \& the suggestion Alexis ,   
I went through the video \& in order to create a field in ATLAS , I'm unable to find the FIELDS section on the left side bar even though I've granted myself the ATLAS Admin role.  
Here's the snapshot for reference ![ATLAS Custom Field.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/329053i99E72282652C5F01/image-size/large?v=v2&px=999 "ATLAS Custom Field.jpg")  


author: Alexis Leites
body: You have to navigate to the gear icon and then to "Workspace Settings"  


Tags: cloud

jira-cloud
Simple import of project tasks only disallows other issue types from being added later?
Asked by Clarence Koontz:

Hi. What am I doing wrong here?

If I import a simple project of nothing but tasks, I don't seem to be able to other Issue Types (like bugs or stories) into my imported project later.

I discovered this, when in the Board view of my project --  
I click Create.   
Click the Issue Type drop-down.  
See that only Task is available.


Answers:
author: Trudy Claspill
body: Hello [@Clarence Koontz](/t5/user/viewprofilepage/user-id/5517211)

Welcome to the Atlassian community.

The types of issues you can create in your project depend on the types of issues that you make available to that project.

With what type of project are you working? You can get that information from the Type column on the View All Project page under the Projects menu.

Did the project already exist prior to you executing the import process?

If you are working with a Team Managed project, the Project Administrators can add more issue types to the project.

If you are working with a Company Managed project, the available issue types are defined in an Issue Type Scheme associated with the project. Modifications to the scheme can be done by a Jira Administrator.

comments: author: Clarence Koontz
body: Hi Trudy.

Some answers --

Project type: Team-managed business. *(Oh, okay, I see your comment on that.)*   
No, I created it new -- using the Create Project button from the Projects menu. Then choosing "Import data" at the bottom of the screen (following the prompts from there).  

I should have added that -- if I Imported a new project with the issue types of Task, Bug, Story, then I was later able to add those type of issues to my new project.


author: Trudy Claspill
body: I see. If you created the Team Managed Business project through the import process, then the only issue types that would be available at the completion of that process is the issue types you included in the imported data. You would need to add more issue types to the project through Project Settings \> Issue Types, after completing the import process.


author: Clarence Koontz
body: Alright, I see that.  

Clicked Project settings.  
Clicked Issue types (on the left).  
Clicked Add issue types.  
(Selected all that I needed -- unfortunately, one at a time -- rather than by checkbox next to each to bring-in at one time. :-))


Tags: cloud

import

issue-type

jira-cloud
Not able to login JIRA after upgrade to 9.15.2 and date import from another environment(PROD)
Asked by Shashank Aman:

Here are the logs :

ERROR anonymous 942x106x1 - 10.164.118.219:58954,10.164.72.6 /plugins/servlet/samlconsumer \[c.a.p.a.s.web.filter.ErrorHandlingFilter\] \[UUID: ede4367d-2ab9-4ff7-891a-5dde9b99ab4a\] Received invalid SAML response: Signature validation failed. SAML Response rejected  
com.atlassian.plugins.authentication.sso.web.saml.provider.InvalidSamlResponse: Received invalid SAML response: Signature validation failed. SAML Response rejected  
??at com.atlassian.plugins.authentication.sso.web.saml.provider.impl.OneloginJavaSamlProvider.lambda$extractSamlResponse$1(OneloginJavaSamlProvider.java:97)  
??at com.atlassian.plugin.util.ContextClassLoaderSwitchingUtil.runInContext(ContextClassLoaderSwitchingUtil.java:48)  
??at com.atlassian.plugins.authentication.sso.web.saml.provider.impl.OneloginJavaSamlProvider.extractSamlResponse(OneloginJavaSamlProvider.java:88)  
??at com.atlassian.plugins.authentication.sso.web.saml.SamlConsumerServlet.doPost(SamlConsumerServlet.java:98)

Please suggest us some solution to solve it.

Thanks


Answers:
author: Matt Doar _Adaptavist_
body: If you are using the built-in SAML config page, the values are different for prod and non-prod instances. You would need to log in as a non-SAML admin and update the SAML settings for that environment back to what they were before.


Tags: cloud

jira-cloud
Timeline (Jira software Project)
Asked by ada:

We've created a work project and have linked task issues (using blocks) to epic issues on the software project. However, we cannot see the task issues on the software project's timeline. We have dependencies checked under visual details and checked schedule child issues by sprints. Is it possible to show issues from another project on a software project when teams use team-managed projects?

Thanks!


Answers:
author: Trudy Claspill
body: Hello [@ada](/t5/user/viewprofilepage/user-id/5517138)

Welcome to the Atlassian community!

With the Standard product plan (according to the tags on your post) you have access to only "basic" Timeline functionality. Basic Timeline functionality supports showing issues in the timeline from only one project.

So, if you do truly have only the Standard product plan then no, you can't show issues from another project on the Timeline, for either Team Managed or Company Managed projects.


Tags: cloud

jira-cloud

jira-work
View in the roadmap/hierarchy tree
Asked by Martin:

Hello, I have a question concerning the view of issues in the roadmap.

In multiple epics of my roadmap appear a certain number of underlying issues. When I click on the epic to view the details, it shows a different number of underlying issues that are linked to the epic.

For example in the roadmap I see 10 issues under an epic, but when clicking on the epic it lists 40.

Initially I thought that only issues marked as "TO DO" would appear in the roadmap, this is however not the case. The entire number of issues (7) that are marked as "TO DO" in the epic-view do indeed appear on the roadmap, but the last 3 issues that appear on the roadmap are actually marked as ;deployed to prod; done; in review; (in that order).

Does anyone know what is the underlying mechanic here?


Answers:
author: Risto Pearce
body: keep an eye on your advanced roadmaps "issue exclusion" setting (under plan settings on left hand side)

typically all issues that have been resolved (i.e. done) more than 30 days ago are not seen in the plan.

also check your filters on the plan itself, you may find they don't include the status's you say are missing.

finally try ticking "show full hierarchy" on the filter list if it isn't already, they may also appear.


author: Hala ElRoumy
body: Hi Martin,  

There are different reasons why issues may not appear in your plan one of which is that they are not included in the plan's issue source.  

The first step to finding why an issue isn't showing in your plan is to search for it using the **Find your issue** function.

To find missing issues:

1. Select **Plan settings** from the left side navigation.

2. Choose **Find your issue** from the side navigation, then enter the missing issue's entire key.

<br />

Please have a look at this guide to [Troubleshoot missing issues in your plan](https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-missing-issues-in-your-plan/#Issue-is-included-in-archived-release) to learn about the other reasons why the issue may not appear in the plan.  

Let me know if this helped you find the missing issues :)  

Thanks,  
Hala ElRoumy.


author: Martin
body: Thanks for the help! It was indeed the 30 day exclusion rule...


Tags: data-center

epic

jira-data-center

roadmap
Copy Remaining Estimate into Original Estimate Field
Asked by Demo Test:

Dear Community,

I need create an automation that will copy Remaining Estimate's value into "Original Estimate" Field (Epic Sum Up type)

Could you please help me with this?

Thank you in advance!


Answers:
author: Demo Test
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Thank you for your reply.

Please find attached the automation that gives error :

#### Edit issue {#toc-hId-345851704}

No fields or field values to edit for issues (could be due to some field values not existing in a given project):  
CAS-55832

![Screenshot 2024-06-12 155237.png](https://community.atlassian.com/t5/image/serverpage/image-id/329449iD75F0135EAAA39FB/image-size/large?v=v2&px=999 "Screenshot 2024-06-12 155237.png")


author: Trudy Claspill
body: Hello [@Demo Test](/t5/user/viewprofilepage/user-id/5517126)

Welcome to the Atlassian community.

Can you explain to us the problem you are trying to solve by overwriting an Original Estimate with Remaining Estimate?

If you do this you will not be able to report on how much progress has been made in comparison to the original estimate.

comments: author: Trudy Claspill
body: Is the Original Estimate field on the View/edit screen for the issue that triggered; the "Other requests" type issue?


author: Demo Test
body: Yes, it is on the View/edit screen


Tags: automation

data-center

jira-data-center
What comes with Jira subscriptions?
Asked by Johnas Cukier:

We're interested in purchasing Bitbucket and Jira, but does Confluence and any other software components come with this package?


Answers:
author: Fazila Ashraf
body: Hi [@Johnas Cukier](/t5/user/viewprofilepage/user-id/5517136)

Welcome to community!

Bitbucket and Jira are different products than Confluence. You will have to have additional subscription for confluence.

You can find the features that comes with Jira in <https://www.atlassian.com/software/jira>

comments: author: Fazila Ashraf
body: Actually <https://www.atlassian.com/software/atlas> is made free for all customers. So it could come with Jira :)


author: Dave Rosenlund _Trundl_
body: Hi, [@Johnas Cukier](/t5/user/viewprofilepage/user-id/5517136). Welcome to the Atlassian Community ?

The simple answer is, no. Each of the major products listed on the Atlassian website are separate and distinct products, with their own pricing.

![Screenshot 2024-06-10 at 10.46.23?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/328953i9D1CCB082B774CC0/image-size/large?v=v2&px=999 "Screenshot 2024-06-10 at 10.46.23?AM.png")

There are some exceptions, but you can always interrogate the product page of the product you are interested in to discover the answer.

Hope this helps,

-dave

comments: author: Johnas Cukier
body: OK, thanks. Where do I find prices for bundled packages that would include, at a minimum, Jira and Bitbucket.


Tags: cloud

jira-cloud
Unable to move columns / statuses on a Team Managed Project
Asked by dfine:

I am an Admin on a Team Managed project that I set up. After using the board for over a year, several weeks ago, I lost the ability to move my columns (statuses) on the board. I have tried to work around this but now I am at a point where I have several unnecessary columns and my board is cluttered. It doesn't state I am not permitted to move the column, it just doesn't give me the icon when I click on the header, to move it.

Lastly, if I go to the ...More icon, I cannot customize my board, only my cards.


Answers:
author: Emily _ DevSamurai
body: Hi [@dfine](/t5/user/viewprofilepage/user-id/5517129)

As far as I understand, there are a couple of possibilities that lead to the challenges you're facing, even as an admin:

**1. Workflow and Column Mapping:**In Jira, columns on the board represent workflow statuses. The inability to move columns might be due to a mismatch between your board columns and the configured workflow.

* Check the workflow settings for your project. Ensure each column on the board has a corresponding status in the workflow.
* Verify there are transitions (actions) defined between the statuses mapped to your columns. Without proper transitions, Jira won't allow moving issues between columns, effectively locking the columns in place.

**2. Board Permissions:** Double-check board permissions within Jira. Even as a project admin, specific board permissions could restrict column movement for certain user roles.

I hope this will help!


author: John Funk
body: Hi [@dfine](/t5/user/viewprofilepage/user-id/5517129) - Welcome to the Atlassian Community!

This sounds like you should go ahead and submit a support ticket to Atlassian.

<https://support.atlassian.com/contact/#/>

Please post back here with the solution for future readers. Good luck!


Tags: cloud

jira-cloud
Error publishing webhook. Response HTTP status: 401
Asked by vincenzo_spatafora:

Dear ALL,

I have created an automation rule for editing (PUT) in a specifc confluence page the value of a field (called in my case "% Completion").

But you get an error message saying:

*Error publishing webhook. Response HTTP status: 401*

Do you see a reason for that?

Find please attached my rule.

Thanks in advance, Vincenzo.

![Rule_part1.png](/t5/image/serverpage/image-id/328942iC5B6AB655FE235F0/image-size/large?v=v2&px=999 "Rule_part1.png")![Rule_part2.png](/t5/image/serverpage/image-id/328944i4F0C3ACE88B6B8F8/image-size/large?v=v2&px=999 "Rule_part2.png")![Rule_part3.png](/t5/image/serverpage/image-id/328943i26586469BCBC5442/image-size/large?v=v2&px=999 "Rule_part3.png")


Answers:
author: Florian Bonniec
body: Hi [@vincenzo_spatafora](/t5/user/viewprofilepage/user-id/5485027)

401 means permission issue, you are not authenticate. Are you sure to provide the right Authentication param ?

Regards

comments: author: vincenzo_spatafora
body: Hi [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)

thanks for your reply.

No, I'm not sure: how can I authenticate myself? I don't know that.

Thanks, Vincenzo.


author: Florian Bonniec
body: Hi

I will use a service account if you can instead of your own, as it's this user that will be use for the action.

Also I would save the token as secret first then use the secret.

[Create and edit masked secret keys for automation rules \| Automation for Jira Cloud and Data Center \| Atlassian Documentation](https://confluence.atlassian.com/automation/create-and-edit-masked-secret-keys-for-automation-rules-1283362517.html)

How to create the basic authen token

<https://developer.atlassian.com/server/jira/platform/basic-authentication/#construct-the-authorization-header>

Regards


author: vincenzo_spatafora
body: Thank You [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)

helpful, thanks.

Kind Regards, Vincenzo.


Tags: data-center

jira-data-center
Billing Format
Asked by Felipe Braga:

I have a doubt about the billing format of Trello Premium. The "Users" counted for the plan are the ones in the workspace or in the board? For example, if a have a Workspace with only 2 members, but a board with 8 members in total, will I be paying for 2 or 8 users?


Answers:
author: Sushant Verma
body: Hi [@Felipe Braga](/t5/user/viewprofilepage/user-id/5228326)   

Welcome to the community!  

When you upgrade to Standard or Premium, this upgrade is applied to a workspace of your choice all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:   

Users that have been added directly to the upgraded workspace.  

Multi-board guests: Users that have been added to two or more boards in the upgraded workspace

Single-board guests - Users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium at <https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

By 'sending' a board to a user, I'm assuming you're adding a user as a guest on one of your boards in your upgraded workspace. If you add them to one board in your workspace, they are considered a single-board guest, and will not incur a charge. If you then add them to an additional board in your upgraded workspace, they will become a multi-board guest, which will incur a charge.

On top of this, you can add as many users/guests to your free workspaces without incurring charges.  

But if you need further clarification after my response, feel free to raise a ticket at [Trello Support](https://trello.com/contact). This is so they can look at your account and give you information specific to your case.  

Regards,  
Sushant Verma

comments: author: Felipe Braga
body: Hey Sushant, thanks for your answer! Now the rules are pretty clear. The users I am interested on are the single-board guests... so they won't incur in any charges, right? Perfect!


Tags: billing
Where do the card setting button on column went?
Asked by Muammar Ghadafi Bin Badrul Hisham:

I am pretty sure there was a "triple-dot" button or something to set a card's label and such is present at the bottom right corner of a column when you are adding a card, where it went?

![gone.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/260855iD65EEB695CA71ED9/image-size/large?v=v2&px=999 "gone.jpg")


Answers:
author: Andrea Crawford
body: Hi [@Muammar Ghadafi Bin Badrul Hisham](/t5/user/viewprofilepage/user-id/5008849),

Thanks for your keen eye and your question. Trello has recently decided to remove the Card Composer Options feature. The Card Composer Options feature allowed people to add members and labels to cards before they were created. While this feature was certainly useful for some users, it also represented pretty significant technical complexity and maintenance effort that didn't match up with how much it was being used.

By removing the Card Composer Options feature, we are streamlining card creation and laying the foundation for better card creation improvements in the future. There are still a few ways to use shortcuts to add members and labels to cards that we recommend:

1. You can use the 1-0 keys or the L key to apply labels to a card while hovering over it in the board view, or while a card is open.

2. The M key will let you add members to a card, also while hovering in the board view, or while the card is open. If you'd like to add yourself, the spacebar key does this.

3, When creating a new card, type the card title then press Shift+Enter to create it (instead of Enter by itself). It will create and open the card at the same time. This makes the L and M shortcuts a bit more accessible!

Last, it may be worth having a look at our Automation tool to see if any of your regular label or member workflows could potentially be done automatically: <https://trello.com/guide/automate-anything>

I recognize that's not entirely ideal, but hopefully these options give you a few different ways to speed up your workflows in Trello without those Card Composer Options.


author: Carlos Garcia Navarro
body: Hi [@Muammar Ghadafi Bin Badrul Hisham](/t5/user/viewprofilepage/user-id/5008849) ,

Are you referring to the pencil icon? If you hover over the white box with your mouse, you should see it.

![Screenshot 2023-06-01 at 9.23.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/260864i7B06178B98896C19/image-dimensions/294x197?v=v2 "Screenshot 2023-06-01 at 9.23.10 PM.png")

comments: author: Muammar Ghadafi Bin Badrul Hisham
body: I am aware that it already had that pencil icon, but that icon only appears "after" the card is created, not while we are still typing out the contents.

I am referring to the button with the "same" functionality as the pencil icon but in the red square position above.
How to remove labels as part of a board button automation?
Asked by Alain-Daniel Bourdages:

Using a board button I'm running a report filtered by labels. After the report is done, I would like to automatically remove the label from the cards. I cannot find that option as part of the board button actions. Any suggestions?

Cheers,

Alain-Daniel


Answers:
author: Vongsawat
body: One solution is to chain a regular rule off of the Board button.

So have the Board button create a new card called "Remove Filters" or somesuch.

Then have a regular Rule that triggers when a card with a name starting with "Remove Filters" is added to the board, archive the card, collect all cards with "x" label in to Checklist "Remove" as links, then for each card linked in Checklist "Remove Filters", remove the "x" label.

You can play around with that, make sure the trigger card name is something you'd never name a card with etc.

comments: author: Alain-Daniel Bourdages
body: Nice hack :)