youngmon/atlassian-qna huggingface dataset:
Why is the Confluence Jira issues macro not returning items from the correct sprint?
Asked by John Price:

I'm a Confluence/JIRA admin and I seem to remember that when using the Confluence JIRA issues macro, the search box would autocomplete my JQL just as if I was in JIRA. But it's not working today ... am I misremembering? I only noticed it because I found another (seemingly new) problem when linking a page to an agile sprint's list of issues:

I have two JIRA sprints in different projects. They are labeled "2015.1.1" and "ABC2015.1.1" (not real name). Note the first is a substring of the second. If I search

```
sprint = 2015.1.1
```

in JIRA it converts to

```
sprint = 107
```

and returns the correct items. But if I use the Confluence JIRA issues macro, the doesn't convert to the numeric sprint value and the macro returns all items from **both** sprints. Looking back at all my historical sprint wiki pages, the macros now list all items from pairs of sprints with similar names!

Jira: 6.2

Confluence: 5.4.3

Only recent config change I can think of is that last week I set up the 10 user version of Fisheye and linked it to JIRA (it's working fine).

Thanks in advance.


Answers:
author: Andre Borzzatto
body: It seems like JIRA is converting your String value to the correct Sprint ID.

At first, using a JQL statement like this one:

```
sprint = "2015.1.1"
```

should retrieve all issues that are currently assigned to this specified sprint.

However, if JIRA is having trouble parsing this data, for whatever reason it might be (you can also try a re-index, maybe), then, you can use the search to reference directly the Sprint ID instead of the Sprint's name, as per this doc:

* <https://confluence.atlassian.com/display/AGILEKB/JIRA+Agile%3A+How+to+search+for+a+Sprint+using+JQL>

I should retrieve the correct issues.

If by any means you still face any problems while querying for your issues, please do not hesitate to contact Atlassian Support at support.atlassian.com.

Thanks and hope it helps!


Tags: confluence-administration

jira

jira-software
When I click Confluence Notification button, it seems hangs up, no response.
Asked by Charles Ren:

When I click Confluence Notification button, it seems hangs up, no response.

I checked log file, got the message like:

2015-01-27 16:53:07,589 ERROR \[http-bio-80-exec-142\] \[mywork.host.rest.ExceptionLogger\] toResponse Exception thrown from resource -- url: /rest/mywork/latest/notification/nested \| userName: ScanningUID72 \| referer: <http://confluence.icao.lan/plugins/servlet/notifications-miniview#notification> java.lang.NullPointerException at com.atlassian.mywork.host.service.AppLinkHelper.stripBaseUrl(AppLinkHelper.java:128) at com.atlassian.mywork.host.service.AppLinkHelper.createNotification(AppLinkHelper.java:99) at com.atlassian.mywork.host.service.ClientServiceImpl$2.apply(ClientServiceImpl.java:162) at com.atlassian.mywork.host.service.ClientServiceImpl$2.apply(ClientServiceImpl.java:148) at com.atlassian.mywork.host.service.AppLinkHelper$1.handle(AppLinkHelper.java:77) at com.atlassian.applinks.core.auth.trusted.TrustedApplinksResponseHandler.handleNormally(TrustedApplinksResponseHandler.java:46) at com.atlassian.applinks.core.auth.trusted.TrustedApplinksResponseHandler.handle(TrustedApplinksResponseHandler.java:34) at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor$1.handle(ApplicationLinkRequestAdaptor.java:87) at com.atlassian.plugins.rest.module.jersey.JerseyRequest$2.handle(JerseyRequest.java:166) at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:351) at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:161) at com.atlassian.applinks.core.auth.ApplicationLinkRequestAdaptor.execute(ApplicationLinkRequestAdaptor.java:84) at com.atlassian.applinks.core.auth.trusted.TrustedRequest.execute(TrustedRequest.java:39) at com.atlassian.mywork.host.service.AppLinkHelper.execute(AppLinkHelper.java:63) at com.atlassian.mywork.host.service.AppLinkHelper.execute(AppLinkHelper.java:42) at com.atlassian.mywork.host.service.ClientServiceImpl.verifyAuth(ClientServiceImpl.java:147) at com.atlassian.mywork.host.rest.NotificationResource.findByUserNested(NotificationResource.java:102) at sun.reflect.GeneratedMethodAccessor4040.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source)


Answers:
author: Abhijit Das
body: Were you able to resolve this? I am getting the same problem. running 5.9.12 here.


Tags: confluence-administration
delete or edit crowd setting from confluence
Asked by david martin:

How do you delete or edit the current crowd setting to point the server to another crowd instance or a new crowd ip from confluence (admin/user directories)? Thank you in advance.


Answers:
author: david martin
body: Well the problem is that I have imported the data to a new server but can not log into the new system. The data that was imported was using a crowd server that was not local to the system. This system has it local. I have enable the local admin account and still that will not let me log in either. IS there a configuration file that I can edit or anything that will allow me to change so that I can use the data stored on the local crowd?


author: William Zanchet [Atlassian]
body: Hi David,  

You can go to *Cog Icon \> Confluence Admin \> User directories* and disable the Crowd directory for now *(if you want to change the ip address)* , and then create a new one with the new ip address.  
I would play safe here, instead of deleting the directory, lets disable, and create a new one. Once it's good, you can delete.  

Cheers,  
WZ


Tags: confluence-administration
Is it possible to integrate Confluence 5.6.6 with Hip Chat plugin?
Asked by Arya Banerjee:

If yes, is there any documentation available with screenshots which can explain this integration?

Currently, after successful integration of Confluence 5.6.6 with HipChat, I am unable to:- "Select a room and set which activities you want to hear about".

Please advise


Answers:
author: Paul Pasler
body: You use this plugin [HipChat for Confluence](https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.confluence-hipchat)?

Here you find the documentation: <https://confluence.atlassian.com/display/DOC/Using+HipChat+and+Confluence+together>

HipChat is kind of new, so its likely there are some bugs. If you don't find a solution, you may raise a bug.


author: William Zanchet [Atlassian]
body: Hi Arya,  

Yes, the great feature of Confluence 5.7 is the bundled integration with HipChat. Remember that we only be able to do an integration to HipChat Cloud and not Server yet.  

Cheers,  
WZ

comments: author: Arya Banerjee
body: Hello William,Thanks for your answer. Did you mean HipChat site integration with Confluence on Server not possible?We have Confluence 5.6.6 running on Server and not on Cloud. What is HipChat Cloud? Regards,Arya


author: Arya Banerjee
body: This is the doc which I was referring to: <https://confluence.atlassian.com/display/Cloud/Using+HipChat+and+Confluence+together> What is this referring to? HipChat Server or HipChat Cloud?Regards,Arya


author: Arya Banerjee
body: Hi Paul,

Thanks for your response. Yes, I used this free plugin to integrate HipChat with Confluence. I followed the documentation as you mentioned but it is the 2nd step where I am getting stuck. Also, It says that the doc is for Confluence 5.7

Would it be same for 5.6.6?

I would want the HipChat to be configured in a way that all the Confluence users would be able to use this. But it seems like currently, only I am present in the room. Do I need to manually send invite to all the Confluence users? I believe once the integration is done successfully, ideally Confluence should have sent an invite to all the present users. Please correct me if I am wrong.

Regards,

Arya

comments: author: Paul Pasler
body: The Marketplace sais it is available for CONF 5.5 - 5.7 - so this should be fine for you.As I see it, your users must sign up for HipChat manually. I am not sure if the invitations are send automatically.


Tags: confluence-administration
Can I have another try chance?
Asked by ?? ?:

I tried confluence SAAS a month ago named "chungdam".

now the evaluation periods are end.

And It's under process to buy in my company.

But my manager didn't see the function actions.

He want to try it.

I think we need another 2 weeks expend for the processing.

could you?


Answers:
author: Alejandro Conde Carrillo
body: I believe this should be possible. Please [contact Atlassian](https://www.atlassian.com/company/contact) describing the situation.


author: Giuliano C.
body: You can also try to generate a new evaluation license through your account of <https://my.atlassian.com> if using a Server instance. :smile:

comments: author: Steven F Behnke
body: This may be the case but they did select Confluence-Cloud as a tag: How can Cloud customers try a trial again?


Tags: cloud

trial
RE: File management. Can anyone share their view of best practice?
Asked by Hugh Bathurst:

We have 000's of files we want to upload to our (being installed) version of Confluence on our server. We'd like to have some control over the display page (sorted by name, headings etc.) BUT we'd like to manage volume file attachments as quickly \& effectively as possible.

Does anyone know of an efficient way to hide columns on the Attachments page (i.e. Hide Size, Creator, Creation Date, Labels, Comment so our users see only the list of attached files (which they can sort A-Z or Z-A I notice.))?

Summary: We'd like to link volume files quickly but still have control over how the user sees (\& access) them. Thanks in advance for any thoughts. HB


Answers:
author: Alejandro Conde Carrillo
body: The latest version of Confluence has improved file management. Please read [Working with files](https://confluence.atlassian.com/display/DOC/Working+with+Files) for more information.

Regarding the customization you mention, they can probably be achieved by CSS, but I have not tried this myself.

comments: author: Hugh Bathurst
body: Many thanks for chipping in Alex. Will explore. HB


author: Alex Medved _ConfiForms_
body: Generally, storing a large amount of files in Confluence as attachments is not a good idea - Confluence is a wiki, not a CDN or a file share.

I would take another approach - to store the files "somewhere else" (fileserver) and have a custom macro that shows the files in Confluence. This macro could then have all the features for access audits, and etc

comments: author: Hugh Bathurst
body: Many thanks Sash. Will open a discussion with my IT lead to explore. From a knowledge sharing perspective, we're trying to stay as close as we can to 'fast, reliable \& all there' but if it is fast (my target is 3 Mb's in 3 secs) \& reliable - it's worth at least a prototype. - HB
External Links of Confluence Subspace plugin
Asked by srinivasp:

Can someone explain me the significance of External Links of Confluence Subspace plugin?

Thanks in advance !


Answers:
author: Paul Pasler
body: As I understand it, you can extend the SpaceNavigation for external links.   
Lets say you have a corporate website and you want integrate a link into the navgation.

If you are just looking for a navgation / menu plugin, there are other solution in the marketplace.

comments: author: Srinivas Patruni
body: Got it.. Thanks Paul !


author: Paul Pasler
body: Two hints for the future:- if you have a question about a plugin, use the right tag. some vendors listen to them. in this case: "addon-de.communardo.confluence.plugins.subspac"- If a post answers your question, you can accept it, so its marked as solved.


Tags: confluence-administration
Confluence Questions Page not found
Asked by Nathan Hamar:

We just purchased and installed Confluence Questions 1.1.47 into our Confluence instance (5.6.5) and when I click the "Questions" link in the top navigation, I get a page not found error instead of the confluence questions interface. The link points to [http://ourconfluenceinstancename:8090/questions](http://ourconfluenceinstance:8090/questions) so the link appears to be correct.

I don't see any configuration options in the add-on manager and the installation instructions just say to click install so I'm not sure what I missed.


Answers:
author: Deividi Luvison
body: That is totally strange, usually confluence questions behave like that when we deal with instances that when trough a xml restoration process.

Before raising the case can you try the following:

1. Un install Confluence questions.
2. Go to Confluence Admin \> General Configuration.
3. Check if the base URL you are using matches with the one you are using into your browser.
4. Now follow the steps of the [Clear Confluence Plugin Cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) guide.
5. Once Confluence is up try re installing the plugin.
6. If it still fails then raise a case to us and also mention this answer so we can be aware of the steps you tried.

Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


author: liufeng
body: ? Confluence Knowledge Base?

['Page Not Found' when navigating to Confluence Questions due to com.mysema.query.QueryException](https://confluence.atlassian.com/confkb/page-not-found-when-navigating-to-confluence-questions-due-to-com-mysema-query-queryexception-794369501.html)


author: john
body: Hey @Nathan Hamar - sorry to hear about this. Can you please raise a support ticket and provide these details to them? You can raise a support ticket here: <https://support.atlassian.com/secure/Dashboard.jspa>


Tags: questions-for-confluence
Can I edit the connection timeout for Confluence Cloud?
Asked by Julia Goodwin:


Answers:
author: Alex Medved _ConfiForms_
body: Do you mean user session timeout (timeout = time to automatically log out the user if the session is idle)?

I do afraid it is **not possible** for confluence cloud, and for JIRA cloud they have an open issue: <https://jira.atlassian.com/browse/JRA-34258>


author: Paul Pasler
body: As you could not configure the server itself, I would assume it is not possible for cloud customers.

I also could not find anything in the documentation: <https://confluence.atlassian.com/display/Cloud/Confluence+Cloud>
Editing text without changing format of other text?
Asked by Jude Brown:

Hello,

Very new to confluence. Using it to simply create our company documentation. When I try and make a headline bold, it bolds 4 lines below it.

What am I doing wrong? I am cutting and pasting from word, to notepad, then to confluence.

Any help would be great - thank you!


Answers:
author: Jonathan Simonoff
body: My guess is that there isn't a real line break between each line. (If you have the storage format editor available, you can look at the code and see.)

To fix, use backspace to remove everything between the heading and the next line, hit return to put a break in, then try applying the heading style.


author: Jude Brown
body: Thank you both. Exactly what I needed!


author: TomC
body: Hi Jude,

I believe this is a simple issue of placing the cursor to the right of the header line and clicking enter. *You need a 'carriage return' to break the formatting applied to the top line.* Apparently the pasted text lost the carriage return.

If someone does want to extend the header formatting to a second line, they can click Shift-Enter to place the text on a subsequent line but retain the formatting of the top line.

Please advise if that works for you.

Cheers,

Tom


author: Davin Studer
body: Good job for you going from Word to Notepad and then to Confluence. Too many people skip the Notepad step ... bugs me to no end. So much cruft is put in behind the scenes.


Tags: cloud

confluence-cloud
Does the Confluence Jira macro support multiple Jira app links?
Asked by mreynolds0404:

We have two corporate JIRA instances (one 5.x, one 6.3) and a Confluence instance (4.3.1) here and make heavy use of the confluence JIRA Macro to link to JIRA issues within Confluence pages. We have both JIRA instances set up as app links in Confluence, but the macro only seems to support linking to issues in the default/preferred app link. Is there a way to choose JIRA instance when setting up an issue link using the JIRA macro?


Answers:
author: Deividi Luvison
body: Strange, In the latest version if you have more than one app link, the JIRA macro issue should display a drop down so you can select against which JIRA you want to search/retrieve an issue.

Could you post a screenshot so we can see how your JMI pop up is displaying?  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.

comments: author: Steven F Behnke
body: Nice signature :)


author: mreynolds0404
body: You are correct. Our app link was not configured correctly, so Confluence was only providing a single Jira instance to the Jira macro. Thanks for the help.


author: Deividi Luvison
body: Glad to hear that Michael :).Thanks @Steven Behnke :D.


Tags: confluence-administration
How do I use global variables for blueprint templates ?
Asked by Edvard Gadderus:

Hi,

I saw that there is a global variable for ![](https://gaddeagroup.atlassian.net/wiki/plugins/servlet/confluence/placeholder/template-variable?name=documentOwner), but what other global variables exist? Is it possible to create your own global variables? If yes, then how to?  

Thank you in advance.

Best regards,

Edvard


Answers:
author: Steven F Behnke
body: Those aren't really global variables, they are targeted in the template specifically by the blueprint in question. They can be added in the Template editor but again, since the Blueprints are hardcoded to replace these variables with the appropriate field from the Blueprint dialog or the current date or current user, there really is no use for them outside of moving them to customize your templates.

If you want to make your own you're best off learning how to program for Connect so you can can install your own Cloud Blueprints.


Tags: cloud

confluence-cloud
How can I set up "MY QUESTION IS ABOUT" choose in own Confleunce Questions server instance?
Asked by Simo Suurla:

I want also do choose like this.

image2015-1-28 12:3:27.png

I think this is called Tag Wizard.

All I get out of the box is like this without wizard..

image2015-1-28 12:5:49.png

[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-set-up-quot-MY-QUESTION-IS-ABOUT-quot-choose-in-own/qaq-p/107546?attachment-id=1977){#link_1188eee8a7d8a6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/17978/1/image2015-1-28%2012%3A5%3A49.png){#display_1188eee8a7d8a6_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-set-up-quot-MY-QUESTION-IS-ABOUT-quot-choose-in-own/qaq-p/107546?attachment-id=1978){#link_1188eee8a7d8a6_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/17978/2/image2015-1-28%2012%3A3%3A27.png){#display_1188eee8a7d8a6_2}


Answers:
author: Joe Clark
body: We built a custom plugin for Atlassian Answers to do this. It's not open source and we haven't thought about making it available to customers at this point (it's got a lot of Answers-specific stuff hard-coded in it).

The "Featured Topics" section is the equivalent experience provided out-of-the-box by Confluence Questions.

If you have feature feedback for Confluence Questions, you can create suggestions in the JIRA project: <https://jira.atlassian.com/browse/CQ>

comments: author: Simo Suurla
body: And if this is not yet available, have you recommendations how should we do maybe some customization to attlassian answers to achieve this functionality? Please.


author: Septa Cahyadiputra
body: Hi Simo,

For now, Confluence questions provide "Topics" instead of "About". However please note that it is possible for you to attach a logo for those topics to make it more recognisable as describe [here](https://confluence.atlassian.com/display/QUESTIONS/Topics#Topics-Edittopics).

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Simo Suurla
body: Yes I know about the images, and styling I can do. But I meant the feature where you can exactly choose as administrator what topics are shown in users to choose, and if I choose one will appear more possibilities based on on chosen one? Like you have?


author: Simo Suurla
body: Let me be clear, example if I Choose JIRA on Confluence it gives me possibility choose Server or Cloud bu if I choose Stash or Bitbucket I can not choose Server or Ccloud.


Tags: community

confluence-administration
How do I switch from EAR/WAR distribution to standalone when upgrading to Confluence 5.7
Asked by Rachel Robins:

Confluence 5.7 and later does not ship with an EAR/WAR distribution.

What do I need to do to switch from the EAR/WAR distribution in order to upgrade to Confluence 5.7?


Answers:
author: Rachel Robins
body: An EAR/WAR distribution will not be available for Confluence 5.7 and later. This means that the only supported application server is the version of Tomcat that is bundled with each release. You can read more about this in the [end of support announcement](https://confluence.atlassian.com/display/DOC/End+of+Support+Announcements+for+Confluence#EndofSupportAnnouncementsforConfluence-EARWAR201409).

If you're currently using the EAR/WAR distribution to deploy Confluence into an existing application server, and want to upgrade to Confluence 5.7 or later, you'll need to follow our instructions for [Upgrading Confluence Manually](https://confluence.atlassian.com/display/DOC/Upgrading+Confluence+Manually) using the standalone distribution (you can't use the installer for this upgrade).

This upgrade method does not use an installer or run any scripts. Essentially you extract the file (this will be your new installation directory), point it to your existing home directory, copy over your database drivers and other essential files then start Confluence to kick off the upgrade. Once the upgrade is complete you can stop Confluence, and re-apply any customisations.

As always, we strongly recommend taking a snapshot of your production environment and upgrading this test environment first!

(and sorry for answering my own question ... I hope it helps you)


author: HosseinA
body: Just to add a little bit here, this is also explained in [Confluence 5.7 Upgrade Notes](https://confluence.atlassian.com/display/DOC/Confluence+5.7+Upgrade+Notes):

* <https://confluence.atlassian.com/display/DOC/Confluence+5.7+Upgrade+Notes#Confluence5.7UpgradeNotes-NoEAR/WARdistribution>


Tags: confluence-administration

ear-war
Will the Confluence Mail Archiving Plugin ever come to the Confluence cloud?
Asked by Marc Pflieger:

I would love to consolidate my emails important to the progress of a confluence document into my cloud instance. Is it a problem of space? Is there any consideration of enabling the feature in the cloud at some point?

Thank you,

Marc


Answers:
author: Deividi Luvison
body: Hey Marc,

Could you please raise a case to our Cloud support team at <https://support.atlassian.com> asking that?

I checked around and I was able to see the plugin disabled in Confluence Cloud. Based on that raise a case so you can check with then if is feasible to have that plugin enabled or not.

Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: cloud

confluence-cloud