youngmon/atlassian-qna huggingface dataset:
Has anyone not been able to remove a label from a page in confluence?
Asked by Danielle Donley:

I copied a page to create new and there is one label I cannot get rid of - all other labels can be removed and added back just fine. Any tips?


Answers:
author: Manoj Jain
body: Are you facing this error while creating a new page as well?

<br />

If not then just carefully look at context of entire page in edit mode and see if there is some residue from copied page that's causing this.  

<br />

comments: author: Danielle Donley
body: It does not happen when I create a new page. Unfortunately, this page link has already been sent out as client communication so I cannot create new at this point.

What residue would I be looking for while editing?


author: Manoj Jain
body: Sure and looks like GraphQL would have been used to fetch some data via APIs on that page and you may have some reference still remaining.


author: Sven Schatter _Lively Apps_
body: What happens when you're trying to remove the label? Do you see an error message or is it just not getting removed?

comments: author: Danielle Donley
body: I receive an error, the label goes away from the menu, but stays on the page.

Error:

![Image 46.png](https://community.atlassian.com/t5/image/serverpage/image-id/72266i2C7EE12875FDBF17/image-size/large?v=v2&px=999 "Image 46.png")


author: softcrts
body: Hi, it is possible that you installed some plugins that cause this error.

You can try, to unactivate temporerly one by one to see which one is causing that.

PS : you need to do CTRL + Shift + R to force refresh cache on the page with the labels.


author: Danielle Donley
body: The only plugin we have is Google Analytics - do you think that could cause this? Thank you for your help!!


Tags: cloud

confluence-cloud
I need to create a space
Asked by Megan Gilmour:

I am apart of my old team's confluence page and I need to create a new one for my new team, but don't have the ability to do so.


Answers:
author: Pavan
body: Hi Megan, Welcome to the community,

Please contact your confluence administrator, he will help you.

comments: author: Megan Gilmour
body: I I no longer


author: Pavan
body: ??


author: Megan Gilmour
body: Apologies, it won't let me reply. I no longer have the name of the administrator as it is on my old team.


author: Pavan
body: [@Megan Gilmour](/t5/user/viewprofilepage/user-id/3629133)

All the space permissions maintained by confluence administrator, reach out to your IT support team, they might help you.


author: Megan Gilmour
body: Ok thanks!


Tags: cloud

confluence-cloud
Cannot edit personal space permissions as confluence-admin
Asked by Won-Mean Lee:

I wish to clean up personal spaces that are obsolete.

The user is unlicensed, if that makes any difference.


Answers:
author: Won-Mean Lee
body: Found it.

We had been using a separate group (confluence-administrators) for administration access. The default admin group (administrators) was deleted a while ago. I re-created the default admin group and then the personal space's Delete Space option appeared. System admin group (site-admins) did not have access to delete this personal space.

This personal space could have been created a while back, prior to some of the more recent GUI changes.


author: Manisha Kharga _Appfire_
body: Hi [@Won-Mean Lee](/t5/user/viewprofilepage/user-id/1359815) ,

Please login as System Admin and then traverse to the Space you want to delete and click on Overview \>\> Delete Space.

System Admin will have the permission to delete the space. The user's license does not impact the delete of the space.

Thanks,  
Manisha

comments: author: Won-Mean Lee
body: Thanks, Manisha.

Overview doesn't have a tab for Delete Space.

Is System Admin same thing as Organization Admin (site-admin)?


author: Manisha Kharga _Appfire_
body: Hi [@Won-Mean Lee](/t5/user/viewprofilepage/user-id/1359815) ,

If you are System Admin or Confluence admin then you can see the delete tab in the Overview. So System-admin can go ahead and delete the space.

Thanks,  
Manisha


Tags: cloud

confluence-cloud

delete

permission

space
How to add calendar on confluence page for entire year?
Asked by Spruha Shah:

User is trying to add calendar on his confluence page for entire year.


Answers:
author: Shannon S
body: Hello [@Spruha Shah](/t5/user/viewprofilepage/user-id/3616300),

Thank you for contacting us about this.

There's not currently a year view in Team Calendars, but there's a feature request logged for it below. Please vote on it and watch for updates!

* [CONFSERVER-51320](https://jira.atlassian.com/browse/CONFSERVER-51320) *Year View*

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-server

server

team-calendars-for-confluence
How do you disable the Google Docs macro?
Asked by Clinton Loo:

Whenever I paste a link to a Google Doc in a Confluence page, it uses the Google Docs macro to create a giant preview of the doc. How do I turn this off? It is completely useless, especially when pasted into a table.

![Screen Shot 2019-11-08 at 8.36.52 AM.png](/t5/image/serverpage/image-id/72199i6BF25D19A379E968/image-size/large?v=v2&px=999 "Screen Shot 2019-11-08 at 8.36.52 AM.png")


Answers:
author: Sharon Helms
body: Hi [@Clinton Loo](/t5/user/viewprofilepage/user-id/3578564) ,

While you can't disable the Google Drive app add-on as a non-admin user, you can disable it on a case-by-case basis:

After pasting in a Google drive URL, it will auto-reformat into an embed. **Use Command-Z or Control-Z to "undo"** -- you might have to do that a couple of times -- and you'll see the embed disappear and return to a regular URL.

You can then use the edit link feature (click on the link, choose Edit link) to change the text to display if you want (for example, display "September sales spreadsheet" instead of a lengthy URL)

Hope this helps!  
Sharon

comments: author: Clinton Loo
body: Didn't know about this feature(?)! Thanks for the suggested workaround.


author: Daniel Shakhmundes
body: Thanks for the Ctrl+Z tip, [@Sharon Helms](/t5/user/viewprofilepage/user-id/976803)!


author: Raisa MacLeod
body: This is what i used to do but no longer works :( Super frustrating


author: andrew.starks
body: Hazza! thanks for the hack. It works great!


author: Sven Schatter _Lively Apps_
body: If you [manage your apps](https://confluence.atlassian.com/confcloud/managing-apps-724766519.html) the [Google Drive app](https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence-official?hosting=cloud&tab=overview) should show up there. If you really don't need it you can just uninstall it and this will not happen anymore.

comments: author: Clinton Loo
body: I see. It seems like the apps are managed by the Confluence admin. I don't see any options to manage apps. Silly that there's no way to disable it on a user preferences basis though. Thanks for trying to help.


author: Sven Schatter _Lively Apps_
body: You are right about apps being managed by Confluence admins.

I think the "url pasting macro conversion" feature is actually pretty cool and often very useful. In your case you'll probably have to resort to inserting the link via the link menu if you can't get the app uninstalled. Or you could trick the system by using an URL shortener. :P

However one way or another you'll need to find your way around just pasting the URL.


Tags: questions-for-confluence
Need to use a special character
Asked by Deb:

I need to write a name that uses accents (original name is in French). I have seen the instructions. Go to Insert, then to Symbol, and a pop-up should let me choose the special character.   

But "Symbol" is not listed under the "Insert" menu. So is there more than one "Insert" menu, and if so, where is the one I need to get to the "Symbol" so I can click on it to get the pop-up?


Answers:
author: Sharon Helms
body: Hi Deb,

It sounds like you have the "new editor" in Confluence, where symbols are no longer offered. The instructions you're reading about the Symbol menu refer to the "legacy editor".

You can still include accents and symbols, though -- by using the features in your native OS. In this post about the [new Confluence editor roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html), it's noted that there are no current plans to reinstate Symbols since "symbols natively available through your OS are more comprehensive"

If you're a macOS user, here's an article from Apple that includes info on [how to type accented characters](https://support.apple.com/en-us/HT201586).

Here's another Atlassian article that you might find useful that outlines the [changes in the new Confluence editor](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html).

I hope this helps!

Sharon

comments: author: Deb
body: Ah, I didn't think that the new editor would change this functionality. Thanks!


Tags: confluence-cloud
Is the Page Index Macro Broken?
Asked by Gregory Nash:

I don't know how to search for existing Jira issues on this subject. When I create a page index (a.k.a. Space Index) the text wrapping isn't working correctly (see image). The preview looks fine (with a horizontal scroll bar) but it's missing text on the page.

![image.png](/t5/image/serverpage/image-id/72180iD8F68BA641B60AF1/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hello Gregory,

Thank you for bringing this to us. I've tested the Page Index Macro on my pages both using the New and Old editors, but I am not able to replicate the behavior.

Can you confirm; you mentioned that there is missing text. Can you just confirm specifically what text is missing? Are you referring to the text on the right being cut off (under A \& C), or the sentence under B being cut off? On mine, the text on the left-side does wrap to the next line, and the text on the right-side I'm able to scroll to the right in order to see, so none of my text appears to be missing.

Could you also let me know which browsers you're replicating this on?

Thank you!

Regards,

Shannon


Tags: cloud

confluence-cloud
Developing Confluence Macro that reads JIRA issues
Asked by jopaul_john:

Hi Guys,

I am new to Confluence and i have been assigned to develop a **custom macro** that fetches JIRA issues from Confluence, process a customfield on these issues and create a graph in a Confluence page. So far i have set up the JIRA and Confluence on my localsystem,**linked them together** and developed a macro that creates a graph(with some dummy values).

I tried to fetch the the JIRA issues using the [api](http://localhost:2990/jira/rest/api/2/search?jql=) , but it was giving me a http400 bad request. I am not sure if its because of the authentication problem(since i was getting the same **error message in postman** , but **worked in browser** when i was logged in). Is it because of authentication problem? or my approach does not work?

Thank You


Answers:
author: Sven Schatter _Lively Apps_
body: By linked them together you mean an application link? You are right, it probably is an authentication problem because there's probably no information in your requests that would allow Jira to identify that the request is in fact coming from your Confluence. In the browser it works because the user is authenticated.

Since your instances are already linked you should take a look at the [Application Link Java API](https://docs.atlassian.com/applinks-api/3.2/com/atlassian/applinks/api/ApplicationLink.html) which provides a way to make authenticated requests. There are [some threads](https://community.developer.atlassian.com/t/application-link-object-usage-in-plugin/7996) about how to use this API on the Atlassian Developer Community.

In general you should post app development related questions to [the Atlassian Developer Community](https://community.developer.atlassian.com/). :)


Tags: confluence-server

jira

macro

server
Can I use the expand macro inside a table?
Asked by Sian Cummins:

When I've tried to do this the macro appears below the table


Answers:
author: Sven Schatter _Lively Apps_
body: What version of Confluence Server are you on? Have you tried dragging and dropping the macro into the table cell after it appeared below the table? For me it seems to work perfectly fine.

Edit mode:

![tables2.png](https://community.atlassian.com/t5/image/serverpage/image-id/72194iF25C3C5AF4917D25/image-size/large?v=v2&px=999 "tables2.png")

View mode:

![tables.png](https://community.atlassian.com/t5/image/serverpage/image-id/72195i6479537A99D3F6C1/image-size/large?v=v2&px=999 "tables.png")

comments: author: Sian Cummins
body: Thanks. This doesn't work for me, though :(


author: Vani Narayana
body: Same here. Works on the page. Does not work when added inside a table cell. Please help.


Tags: confluence-server

expand

server
Changing Border Color in Page Properties Report
Asked by Moritz Neuffer:

Dear all, can someone help me to change the border color in Page Properties Report?

I've tried it via:

<br />

.aui.metadata-summary-macro \> thead \> tr {  
border-color: #ffab00 !important;  
background-color: #ffffff !important;  
}

but it does not change anything.

Thank you for your help.

Moritz

( I am using Server)


Answers:
author: Adria Alonso
body: hello,

Have you tried simply with '**border '**??

Example:

**border:**4px dotted blue;

comments: author: Moritz Neuffer
body: Thanks, it worked. It is necessary to define the pixels and the borders-type (dotted, solid,..) to overwrite the default.


author: Adria Alonso
body: Glad to help you.


Tags: confluence-server

server
User macro that does NOT update on page refresh?
Asked by Alex Fox:

Is it possible to create a user macro that would behave similarly to substituting a template in Wikipedia, i.e. it writes the data it would render onto the page so it then becomes static?

I.e. if I insert the current date onto confluence page in a macro, it updates every time the page is loaded/refreshed. I don't want to use a template if this can be avoided.

Thank you.


Answers:
author: Shannon S
body: Hello Alex,

Thank you for bringing this to us.

In general, a User Macro would be used to display dynamic content. It's of course also possible to display static content, but it depends on how you're writing the macro.

In the instance, you want to display the current date. Could you help me to understand what exactly you're trying to do that requires you to display the date using a User Macro? Is there any reason why you wouldn't be able to insert the date using the **Date Macro** (type // to insert)?

Thank you for your help.

Regards,

Shannon


Tags: atl-adm

confluence-server
Export page list
Asked by RB:

Hi

I'm new to Confluence.

Can anyone tell me how to export a page list?

In other words, I don't want to export the whole page, but a list of pages and child pages, if possible keeping the parent-child structure and links so that i can then paste this into a spreadsheet.

Thanks


Answers:
author: PVS
body: Hi [@RB](/t5/user/viewprofilepage/user-id/3628474)

Go through This link I think its Helps You

<https://confluence.atlassian.com/confkb/how-to-get-a-listing-or-count-of-child-pages-under-a-parent-page-859517202.html>

<https://community.atlassian.com/t5/Confluence-questions/How-to-display-a-list-of-sub-pages-AND-their-content-on-parent/qaq-p/124515>

Thanks,

PVS

comments: author: RB
body: Hi

Thanks. This is a bit beyond me though.

So I take it there's no simple UI option to export page list?


Tags: cloud

confluence-cloud

export
Cannot access page imported from OneNote document after update.
Asked by satreci:

Hi.

We have a pages imported from OneNote in Confluence.

Since the predecessor performed it, the specific import method is not known.

The pages cannot be accessed after the update(from 5.9.4 to 6.13.4).

* ![Access.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/72151i90D51910FF5164E8/image-dimensions/339x249?v=v2 "Access.PNG")

The page doesn't seem to be restricted, and even the authorized administrator can't access it.

How can we solve this problem?

Thank you for your help.


Answers:
author: satreci
body: I resolved this issue through the page below.

* <https://confluence.atlassian.com/conf612/rebuilding-the-ancestor-table-958778330.html>


Tags: confluence-server

ms-onenote

restriction

server
Execute a SQL on multiple resources using a scriptrunner macro
Asked by Filip Labarque:

Hi,

How can a SQL using multiple resources be executed in a scriptrunner macro?

E.g. now I have a macro like this:

def rows = DatabaseUtil.withSql('\<resourcename\>') { sql -\>

sql.rows("SELECT \<row\> FROM \<table\>")

Which works.

But what if I would like to execute a SQL like "SELECT \<row\> FROM \<db1.table\> INNER JOIN \<db2.table\>"? Can I create both resources can execute the SQL like:

def rows = DatabaseUtil.withSql('\<resourcename1\>, \<resourcename2\>') { sql -\>


Answers:
author: Leonard Chew
body: If you are using Oracle Databases, I would create a DB-Link on the Database A to the Database B.

<https://www.oracletutorial.com/oracle-administration/oracle-create-database-link/>

In the sql query on Database A, you can then join the remote tables of Database B.

E.g.

```
select *
from mylocaltable a
join myremotetable@databaseB b on (a.mykey = b.myotherkey)
```

I suppose other databases can do the same with different Syntax.

Using database Links you only need one scriptrunner resource.

If you want to use two resources in scriptrunner, you will have to achieve your goal differently than executing one single SQL Statement on tables wich are on two different databases.


Tags: confluence-server

server
copy and Paste line in an other table
Asked by Ronald_Werner:

Windows 10, Firefox 70.0

in the good old time as useful with the buttons on the Top, copy a line in a table on sheet 1.

![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/72138i08E560F2C900EC3F/image-size/large?v=v2&px=999 "Unbenannt.PNG")and with an other bottom insert line in a second table.

i have a table with actual todo and will after aork this move to tabele archiv.

any idea?


Answers:
author: Diego
body: Hello there, [@Ronald_Werner](/t5/user/viewprofilepage/user-id/3628316) ! Always good to see a new face around our community. I hope you have a pleasant stay.

So, when I try to replicate the issue using the following environment:
> * *Firefox 70.0.1*
> * *Windows 10 Version 1903 build 18362.356*

*++I am unable to++* . Copying and pasting rows of a table ++*work as intended*++. I used the keyboard shortcut to copy and paste.
> * *Windows: CTRL+C (Copy)/CTRL+V (Paste)*
> * *macOS: COMMAND+C (Copy)/COMMAND+V (Paste)*

Here is a video of my attempt to replicate the behavior for you to watch, Ronald:

![CopyTableFabric.gif](https://community.atlassian.com/t5/image/serverpage/image-id/72423i44295D959E765E93/image-dimensions/482x223?v=v2 "CopyTableFabric.gif")

I would like to ask you a few ++*questions for clarification, so we can better assist your case*++. Here are my questions:
> 1. *What is the step-by-step of the procedure that you are trying to accomplish?*
> 2. *Are you using the New Editor or the Old Editor for Confluence Cloud?*
> 3. *Is the issue present in Chrome or other browsers as well?*

Let us hear from you, Ronald. Looking forward to your reply!

comments: author: Ronald_Werner
body: Thank you for answer,

to 1 i will see the new page functions. to copy a table line

* to point 2, ist the first moment thats i hear from old and new editor, **where can is see it?**
* in the morning i see the Confluence Message from new Page, in new Pages looks the tables same as your sample. Till this time not.
* i think ist the moment are make new sites and new tables. This transformation is many work for me an my coleagues.
* Now i will test the new tables. but i cannot adjust and interlock the witdh of a row.
* now i will read the helps, i hope this helps.

to3 Chrome are the same.


Tags: cloud

confluence-cloud
Configure email server to send mails to only watchers
Asked by vivek:

Hi,

I have configured email server in confluence to send mail, but mail is going to all the users if someone edit something if they are not the watchers of that page but they are receiving mails. Is there any way that mail is sent to only watchers not all the users.


Answers:
author: Ollie Guan
body: Hi [@vivek](/t5/user/viewprofilepage/user-id/3104897) ,

When the page changes, the mail will only be sent to the watchers, you need to ask the user to check the personal settings.

[1.Manage watches from your user profile](https://confluence.atlassian.com/conf615/watch-pages-spaces-and-blogs-967338120.html)

[2.Email Settings](https://confluence.atlassian.com/conf615/email-notifications-967338126.html)

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/72127iF2B4C682232AD9E0/image-size/large?v=v2&px=999 "1.png")![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/72128iE2531D4541E26C83/image-size/large?v=v2&px=999 "2.png")


Tags: confluence-server

server
I can't execute Atlassian-confluence-7.1.0 in Windows Server 2016
Asked by Alvaro Losada:

When I am trying to run Atlassian-confluence-7.1.0-x64 Server executable, it appears a loading icon but no window appears on the screen.

I don't know why this is happening.

I am working with Windows Server 2016. I've successfully installed Atlassian-jira-core-8.5.1 so I can't find the problem.


Answers:
author: Shannon S
body: Hello Alvaro,

Welcome to Atlassian Community. It's nice to meet you!

We have run a test on our end and can confirm that the 7.1 executable for Windows installs without issue on Window Server 2016. This leads me to believe it is an issue caused by your server or network.

Can you please try the following:

1. Download the installer again, in case it's corrupt.
2. Run this as an **administrator**.
3. Temporarily disable any anti-virus or firewall that you have. Make sure the executable is allowed to run according to your policy.
4. When running the executable, the User Account Control screen will appear, asking for permission to run. If you are installing remotely, the admin permission screen may be invisible.
5. Make sure all of the **Before You Begin** steps have been completed from [Installing Confluence on Windows](https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html).
6. Finally, you can also try installing using an archive: [Installing Confluence on Windows from .zip file](https://confluence.atlassian.com/doc/installing-confluence-on-windows-from-zip-file-144212170.html). This can be done in the event that something on your Operating System level is blocking the installation.

Let me know how you get on!

Regards,

Shannon


Tags: confluence-server

server
3rd party tools to Export all of the data
Asked by BN:

What are some 3rd party tools to export all of the data out of Jira cloud?


Answers:
author: Daniel Eads
body: Hey there, welcome to the Community!

Atlassian provides some unsupported scripts for backing up data from Jira Cloud (as well as Confluence Cloud). There are options in bash, Powershell, and Python. [Take a look here and see if these will meet your needs](https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/)!

If you're looking to get individual issues (either one or a bunch) instead of an entire site backup, there are many add-ons available on the marketplace. Depending on what you need, they can export to PDF, CSV, Excel, Google Sheets, and other formats. [Here's a link to some export-capable plugins on the marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=export).

Cheers,  
Daniel \| Atlassian Support


Tags: cloud

jira-cloud