Usu?rios sem permiss?o acessando o board
Asked by Bora Rachar:

Bom dia!

J? alguns dias estamos tento problemas com usu?rios acessando o board sem permiss?o, de uma empresa com o provedor [@Unit](/t5/user/viewprofilepage/user-id/2370970).  
Sempre temos que alterar a vers?o para free pq automaticamente migra para o plano standard para a experi?ncia e n?o ? isso que queremos que aconte?a.  

Como garantir que isso n?o ocorra e que bloqueia esses usu?rios que s?o aleat?rios de entrar novamente?


Answers:
author: Trudy Claspill
body: Ol? [@Bora Rachar](/t5/user/viewprofilepage/user-id/5556925) ,

Um administrador da organiza??o precisa verificar as configura??es de acesso do usu?rio do produto.

Acesse <https://admin.atlassian.com> e selecione sua organiza??o, se tiver mais de uma.

1. Selecione Produtos.

2. Selecione Configura??es de acesso do usu?rio na lista ? esquerda.

3. Selecione a guia Dom?nios Aprovados.

4. Encontre a entrada para "Qualquer dom?nio" e clique na a??o Editar ? direita.

![Screenshot 2024-08-22 at 9.01.29?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343283i0B0A587369BCAD11/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 at 9.01.29?AM.png")

5. Certifique-se de que a op??o Fun??o do Produto esteja definida como Nenhuma e salve as altera??es.

![Screenshot 2024-08-22 at 8.58.48?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343276i2B55A3F23828B7BC/image-dimensions/452x400?v=v2 "Screenshot 2024-08-22 at 8.58.48?AM.png")

6. Se houver outros dom?nios listados, fa?a o mesmo para cada um deles.

7. Clique na guia Convites do usu?rio.

![Screenshot 2024-08-22 at 9.03.59?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343280iDA094CBDD86DEDE2/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 at 9.03.59?AM.png")

8. Role para baixo e certifique-se de que todas as op??es estejam definidas como Requer aprova??o do administrador ou N?o permitir convites.

![Screenshot 2024-08-22 at 9.07.43?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343286i7CF66CDD07FE994D/image-size/large?v=v2&px=999 "Screenshot 2024-08-22 at 9.07.43?AM.png")

---

Hello,

An Organization Administrator needs to check the User Access settings for the product.

Go to <https://admin.atlassian.com> and select your organization, if you have more than one.

1. Select Products.

2. Select User access settings from the list on the left.

3. Select the Approved Domains tab.

4. Find the entry for "Any domain" and click the Edit action on the right.

5. Make sure that the Product Role option is set to None and save the changes.

6. If there are other domains listed, do the same for each of them.

7. Click on the User Invites tab.

8. Scroll down and make sure all options are set to Requires Admin Approval or Don't Allow Invites.

> Users without permission accessing the board
>
> Good morning!
>
> For a few days now we have been experiencing problems with users accessing the board without permission, from a company with the @Unit provider.  
> We always have to change the version to free because it automatically migrates to the standard plan for the experience and that's not what we want to happen.
>
> <br />
>
> How do you ensure that this doesn't happen and that you block these random users from logging in again?


Tags: cloud

jira-cloud