youngmon/atlassian-qna huggingface dataset:
InVision Confluence plug-in is not rendering wireframe previews
Asked by Lauren Christianson:

I'm wondering if anyone else has experienced this issue. Our teams use InVision and use the InVision Confluence plug-in. There seems to be an issue with the plug-in where it will not load the embedded wireframe. The only way to get it to display the embedded wireframe on the Confluence pages is by disabling/re-enabling the plugin. This seems to fix it for about a month, then the issue resurfaces.

What we see on the Confluence page:

![Image from iOS.jpg](/t5/image/serverpage/image-id/111235i6112193703A50953/image-size/large?v=v2&px=999 "Image from iOS.jpg")


Answers:
author: Kat Warner
body: You may want to [Submit a support request](https://support.invisionapp.com/hc/en-us/requests/new) to Invision directly.

comments: author: Lauren Christianson
body: Thanks for the suggestion! I will give that a try.


Tags: app

confluence-server

invision

server
must be member of role 'confluenceuser'
Asked by asif_iqbal:

Hi Atlassian,

I am trying to create a confluence database in Aurora Postgresql and I am getting this error

postgres=\> create role confluenceuser with password 'secret' login;

CREATE ROLE

postgres=\> create database confluence with encoding 'utf-8' lc_collate 'en_US.utf8' LC_CTYPE 'en_US.utf8' TEMPLATE template0 owner confluenceuser;  
ERROR: must be member of role "confluenceuser"

Any suggestion on what I am doing wrong? I am trying to follow this link <https://confluence.atlassian.com/doc/database-setup-for-postgresql-173244522.html>

Thanks,

Asif


Answers:
author: asif_iqbal
body: Our issue was adding ownership of the database to a user and that was failing.

We found a fix. So create the database without the owner. And then alter the database to the owner. That worked.

```
postgres=> create database confluence with encoding 'utf-8' lc_collate 'en_US.utf8' LC_CTYPE 'en_US.utf8' TEMPLATE template0; 
CREATE DATABASE
postgres=> alter database confluence owner to confluenceuser; 
ALTER DATABASE
```


author: repi
body: [@asif_iqbal](/t5/user/viewprofilepage/user-id/3745626)

Here is a guide to creating a postgresql user.

<https://www.enterprisedb.com/postgres-tutorials/how-create-postgresql-database-and-users-using-psql-and-pgadmin>


Tags: confluence-server

server
Application Link Failed to Jira Service Desk
Asked by Steve Dignard:

I had followed the instruction below and was able to import the certificat in the java keystore.

<https://confluence.atlassian.com/jira/connecting-to-ssl-services-117455.html>

but I am still having this error:

The remote certificate can\&#39;t be trusted

srvmtljira01 JIRA may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally.


Answers:
author: Steve Dignard
body: .


Tags: confluence-server

server
Convert headings to bulleted list, preserving levels
Asked by jtuzman:

I have a document with, for example, the following headings:

h1. A

h2. B

h3. C

h2. D

h1. E

And I want the headings to actually be a bulleted list, where the heading level becomes the indent level:

* A
  * B
    * C
  * D
* E

Is there some kind of way to do this? If I select them all and hit "bullets" they're all on the same level. Seems like the information about header "level" could be easily converted into indent level.


Answers:
author: Bill Bailey
body: Yes, but you cannot accomplish this via the built-in editor. You have two choices:

* Update the space CSS to give you the styling you want (but this will impact all pages in that space.
* Write a user macro (with included CSS to hold your content (the content would go inside the macro instance.

comments: author: Jonathan Tuzman
body: If this is the only answer, the answer is "no".

I'm not trying to "Display headers as bullets", rather I'm trying to easily convert (actually convert) pasted headers into bullets. Changing the content itself.


author: Bill Bailey
body: Are you saying reformat heading text to bullets? If that is the case, highlight all of your headers, then select the clear format option in the editor ribbon, and reformat as bullets. Then tab to adjust the level.

There is no simple way to autoconvert from headings to bullets. My first answer was how to have the headings be *displayed* as bullets. IT would do what you want, but the items would still be headings.


author: Bill Bailey
body: I had another thought. You could paste all your headings on to a page, then insert the ToC macro at the top. It does this heading conversion. Then you can just copy/paste from the ToC display.


Tags: confluence-server

server
Questions about Jira filter macro in Confluence
Asked by Walta Tesfay:

Hello,

We are using the Jira filter macro on a Confluence page and noticed that any text in the "last comment" field gets truncated on Confluence. Do you know the specifications of how many characters can be included in this field and show up on Confluence without being truncated?

Additionally, do you know if it's possible to change the column width in the Jira filter macro?

Thank you!


Answers:
author: Fabian Lim
body: Hi [@Walta Tesfay](/t5/user/viewprofilepage/user-id/3506375)

Unfortunately, you cannot modify the column widths.

The limit on the comments is 32767 characters.


Tags: filter

macro
Confluence calendar on cloud to start with Sunday instead of Monday
Asked by Sudheer Revuru:

As a confluence administrator, I want to change the calendar week start from Sunday instead of Monday so that confluence calendar will be in sync with US standard calendar.

I confirm that language configuration in confluence settings are changed to English (US) and also my browser (chrome) language settings are English (United States).


Answers:
author: Mariana_Pryshliak_Saasjet
body: Hello [@Sudheer Revuru](/t5/user/viewprofilepage/user-id/1142641)

You can find a solution in this discussion:<https://community.atlassian.com/t5/Confluence-questions/Team-Calendars-How-can-I-configure-the-calendar-to-have-Sunday/qaq-p/370250>

I hope it helps)

Mariana


author: Pavel Junek
body: Hi [@Sudheer Revuru](/t5/user/viewprofilepage/user-id/1142641),

I found the following in the Addon [documentation](https://support.atlassian.com/confluence-cloud/docs/team-calendars-faqs/):

[Can I change the starting day of the week?](https://support.atlassian.com/confluence-cloud/docs/team-calendars-faqs/#)

The Team Calendars follows per user language preferences to decide which day is at the start of the week. For example, if you want to make the start of the week to Sunday (US Calendar), you would need to install the [US Language pack](https://translations.atlassian.com/dashboard/download?lang=en_US) and edit your Confluence user preferences to choose **US English** . To do this, click **User name** \> **Settings** \> **Edit** \> **Language** and then choose **US English**.

Note: The Confluence default is to **Automatically detect browser settings**.

Cheers,

Pavel

comments: author: Sudheer Revuru
body: [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350) thanks for the response. My user settings is already using US English as the language. Also, the confluence language settings is set to US English but still the calendar is starting from Monday \& not Sunday.


author: Pavel Junek
body: Hi Sunheer,

I just tried setting up a Confluence user profile (that didn't help), but to change the calendar you need to have your web browser language set correctly, ie English (UK) or English (US).

Pavel


author: Sudheer Revuru
body: Hi Pavel, I am using Chrome and chrome language settings are already set to English (United States) but still the confluence colander is starting with Monday.


author: Pavel Junek
body: Oh, I tried the setup on MacOS and Safari - it works for me there. But the same settings for Google Chrome are a problem. Unfortunately, I couldn't set it up there.


author: Sudheer Revuru
body: I tried on Chrome, Firefox, latest edge browser. All browsers are set to English (US) but the confluence calendar is starting from Monday.


Tags: cloud

confluence-cloud
Auditing Space Creation
Asked by Bill Brinkley:

Good morning, I want to get a list of Spaces created in our Confluence instance by day. I am attempting to use the GET /rest/api/audit with a search string. My postman example: https://xxxxxxxx/rest/api/audit?startDate=2020-09-16\&endDate=2020-09-17\&searchString=Space created where is xxxxxxx is my instance URL. This returns all audit records containing the word Space. I updated the query by enclosing Space created in double quotes. It returned no output. Any suggestions? Thanks,


Answers:
author: Gonchik Tsymzhitov
body: Hi!

did you tried to check in search panel with dev tools of browser to check the exact request?


Tags: confluence-server

server
Link to an anchor, and show a tooltip/popup instead of navigating
Asked by jtuzman:

I have parts of my document that reference other parts of the document, but only a few lines, so I don't actually need my reader to be taken to that part of the document, as a normal link would.

I would like to somehow link to a section of a document (which I suppose wouldn't be an anchor because an anchor is just one point), and when the user clicks (or hovers!) on that link, they would be shown, in a tooltip or a popup modal, the linked section. They could then dismiss the modal (or move their mouse, in the hover case) and continue as they were before.

Is this possible using any native function or macro in Confluence?

-------

For example

"Here is an excerpt of text"

Here is some other text I'm reading and when I click/hover ++HERE++ I want to see "Here is an excerpt of text" in some kind of modal/


Answers:
author: Fabian Lim
body: Hi [@jtuzman](/t5/user/viewprofilepage/user-id/3568299)

Out of the box this is not supported.

You will have to look at 3rd party plugins such as this one: <https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/>

Regards


Tags: confluence-server

server
invoice
Asked by Sabine von Sarnowski:

Hello, I m looking for the place in atlassian where I can change the email address to which our invoices are send. Can somebody please direct me there?

Thanks


Answers:
author: David at David Simpson Apps
body: 1. Go to [https://my.atlassian.com/products/index](https://my.atlassian.com/products/index?)
2. Expand the license you wish to change the billing email address to
3. Update the billing details

It should look something like this:

![Screenshot 2020-09-21 at 15.54.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/111144iB3690B204D2EEBC4/image-dimensions/587x559?v=v2 "Screenshot 2020-09-21 at 15.54.55.png")

comments: author: Sabine von Sarnowski
body: thanks a lot, that was very helpful and I was able to change it.


Tags: cloud

confluence-cloud
I have not the possibility to create a software project
Asked by AS du Canada:

Why I have not the option to create a software project ?.

Other spaces are here but not the "Software Project"..!??

![Confluence.JPG](/t5/image/serverpage/image-id/111140iCBC94B8ED8D50B68/image-dimensions/717x393?v=v2 "Confluence.JPG")


Answers:
author: Pavel Junek
body: Hi [@AS du Canada](/t5/user/viewprofilepage/user-id/4093036),

Welcome to Atlassian Community! :-)

From your screenshot, it looks like you're using [Confluence app](https://www.atlassian.com/software/confluence).

A software project can be created in the [Jira Software application](https://www.atlassian.com/software/jira).

Cheers,

Pavel

comments: author: AS du Canada
body: Thanks for your answer !

"A software project can be created in the [Jira Software application](https://www.atlassian.com/software/jira)." : how can I do it ?

I am novice with Confluence and the link with Jira...

Thanks


author: Pavel Junek
body: Ah, sure, I understand.

You will still need to add a Jira Software app to your Atlassian account (if you do not already have one). Then you have to switch from Confluence (where you did Screenshot) to Jira. Please look at [Get started with Atlassian cloud products](https://confluence.atlassian.com/cloud/get-started-with-atlassian-cloud-products-744721598.html)

Pavel


Tags: cloud

confluence-cloud
Sharepoint excel table to be displayed on confluence.
Asked by Omkar Mithe:

I have an excel table on a sharepoint link which is continuously updated. I want that updated excel table to display on confluence each time a cell value is changed, rather than doing it manually.


Answers:
author: David Toussaint _Communardo_
body: Hi [@Omkar Mithe](/t5/user/viewprofilepage/user-id/4093021)

It really sounds like you would like to use some sort of live embedding of the Excel in Confluence. There is no way I am aware of in Confluence out of the box. But there are 3rd Party Apps available via the [Atlassian Marketplace](https://marketplace.atlassian.com/).

A top choice would be the [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview) as it works with Confluence Server, Data Center or Cloud as well with SharePoint Online (Office 365/Microsoft 365) or SharePoint 2016/2019.

Let me know If I can support you with that or you'd like a quick demo!

**Disclaimer:** I'm working with Communardo, the company behind the mentioned [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview).

All the best, David

comments: author: Omkar Mithe
body: Hello [@David Toussaint _Communardo_](/t5/user/viewprofilepage/user-id/783209)

Thanks a lot for your inputs. I request if you can give me a quick demo, so that i get an overview of how it works.

Regards,

Omkar Mithe.


author: David Toussaint _Communardo_
body: Glad to help, [@Omkar Mithe](/t5/user/viewprofilepage/user-id/4093021). As I don't know what timezone you are located in, the best would probabaly be to pick any time that is available here: <https://outlook.office365.com/owa/calendar/Communardo1@CommunardoOnline.onmicrosoft.com/bookings/>

Looking forward to hearing from you soon :)

Cheers, David


author: Omkar Mithe
body: Hi [@David Toussaint _Communardo_](/t5/user/viewprofilepage/user-id/783209) ,

I scheduled a meeting with you tomorrow i.e., 23rd September. Let me know if the timings are convenient to you or not. Currently i am located in India time zone.

Regards,

Omkar Mithe.


author: Omkar Mithe
body: Hi [@David Toussaint _Communardo_](/t5/user/viewprofilepage/user-id/783209)

Thanks for the demo session. It was really very informative and i got the overview about how it works. I will let you know if further assistance is required.

Kind Regards,

Omkar Mithe.


author: David Toussaint _Communardo_
body: You're welcome [@Omkar Mithe](/t5/user/viewprofilepage/user-id/4093021) :)


author: Asha Gomez
body: Hi [@Omkar Mithe](/t5/user/viewprofilepage/user-id/4093021) ,

Can you see [Connecting Sharepoint and Atlassian Confluence together - Stiltsoft](https://stiltsoft.com/blog/connecting-sharepoint-and-atlassian-confluence-together/) as well
Server Licensing
Asked by DSS Connect GmbH:

Dear Support,

we purchased a license for our Confluence Demo Installation with ID **B....**

Adding the License Key we get an Error: XSFR Check Failed.

Can you Help us?

<br />

Thank You,

Norman


Answers:
author: David at David Simpson Apps
body: Try reloading the page and adding the license key again.

You probably had the page open for too long before you pasted the license in.


Tags: confluence-server

server
Bulk delete comments from a page
Asked by ??????? ?????????:

Hello!  
Is it possible to remove comments using the script runner plugin from the page selectively in one year? The page has comments throughout 2019, and there are comments from January 2020. In the plugin settings, the maximum is possible to save comments for the last 2 months, more is needed I need to zoomed out for 2019, and save for 2020. How can this be done? There are a lot of comments and it is very laborious to manually delete.


Answers:
author: Jillian Patterson
body: Hi [@??????? ?????????](/t5/user/viewprofilepage/user-id/2070698) ,   
In ScriptRunner for Confluence version 6.3, the Bulk Delete Comments built-in script got an upgrade and you have much more flexibility to choose a time range in which to delete comments. This will be your best option. If you are not yet on v6.3 or higher, you may use the CQL Escalation Service (located under Jobs) to make your selection and delete the comments you'd like in bulk.

Best,  
Jillian


author: Zoryana Bohutska _SaaSJet_
body: ??????, ???????)

You can discover solutions at this page [https://community.atlassian.com/t5/Jira-questions/Bulk-Delete-Comments/qaq-p/368877](https://community.atlassian.com/t5/Jira-questions/Bulk-Delete-Comments/qaq-p/368877?)

comments: author: ??????? ?????????
body: Hi Zoryana.  
Following the link you forwarded the question on JIRA.  
I need a solution for Confluence.


Tags: confluence-server

server
JIRA and Confluence - Postgres DB Backup and Restoration Strategy
Asked by Niranjan:

Hi All,

We currently have daily xml backups , however we would like to have a robust database backup and restoration strategy in place for our JIRA and Confluence applications. We are using postgresql 9.5.15. Can someone list down the steps to backup and restore DB. Appreciate if you can provide your inputs on the same.

* To backup JIRA:

<!-- -->

* To restore from the backup

Regards

Niran


Answers:
author: Niranjan
body: Thanks [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596)


author: Ravi Sagar _Sparxsys_
body: Hi [@Niranjan](/t5/user/viewprofilepage/user-id/715719)

Yes, apart from the xml [backups](https://confluence.atlassian.com/adminjiraserver/backing-up-data-938847673.html) you can definitely and should configure db and file system backups.

* Write simple shell script to take file system backups and move them to another location. Configure cron to run these scripts.
* For postgresql this page has all the information about using [pg_dump](https://www.postgresql.org/docs/9.5/backup.html) for 9.5. You can configure them using shell scripts as well.
* May be also configure regular snapshots of the whole machine.
* Timestamp your backups

For [restoring](https://confluence.atlassian.com/adminjiraserver/restoring-information-from-a-native-backup-938847709.html) well just restore the files and database (matching timestamp of course).

Also write more scripts to delete old scripts and maintain a log of backups taken and backups deleted. These logs can be priceless (when things go wrong).

The links I shared have all the details of exact scripts or commands.

I hope it helps.

Ravi


Tags: confluence-server

database

jira

postgres

server
Space/pages don't exist for me, request too large
Asked by Kaitlyn Wyre:

There's a page I'm trying to find/access, and it simply doesn't exist for me. The space is "integrated fulfillment incident management" and while my peers can access it, it's not in Confluence on my end. It doesn't appear in search results, isn't in the massive list of all spaces, and even searching pages within that space doesn't bring them up. When I click a link to it from a peer, I get a page like this every single time, no matter where the link is in relation to the space. "Request too large The requested resource  
/display/OPSEC/Picking+2.0 does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit."

What is going on??? No one else has this issue. i don't even get the same search results as others when we search with the exact same terms.


Answers:
author: Joshua Sneed Contegix
body: Hi Kaitlyn,

Please speak with the administrator of that space and request that they [Assign Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html) to you. Cheers!


Tags: confluence-server

server
How can I create a page by importing Confluence wiki markup or markdown?
Asked by Jordan Torbiak:

I need to be able to create pages by importing a format like Confluence wiki markup or markdown. Copying markdown into the new editor doesn't work with tables, images, or macros, so it isn't suitable for my purposes. Please help, my workflows are broken.


Answers:
author: Jordan Torbiak
body: For my situation it seems the best workaround is to copy a page created earlier that is still using the legacy editor.

Using the [Confluence REST API](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/) might also be an option.


author: Daniel Eads
body: Hello Jordan, welcome to the Community!

The editor for Confluence Cloud currently accepts pastes of some, but not all, markdown. At the moment, markdown tables aren't going to result in a table in Confluence. This is captured in a feature request:

* [CONFCLOUD-68137 - full markdown support for the new editor](https://jira.atlassian.com/browse/CONFCLOUD-68137)

For more information about how Atlassian prioritizes feature requests made on jira.atlassian.com, [check out this Community post](https://community.atlassian.com/t5/Jira-questions/How-does-the-JIRA-team-use-jira-atlassian-com/qaq-p/475688). The new editor is getting new features all the time, and you can see what's recently shipped and what is coming soon in [our roadmap here](https://support.atlassian.com/confluence-cloud/docs/confluence-cloud-editor-roadmap/).

Additionally, there are a few solutions on the Marketplace that might be useful. Some can add macros where you can paste in markdown/markup formatting, while others will take an import of already-formatted files. Have a look at [the Marketplace apps here](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=markdown) , and hopefully one is a good match for your current workflow.

Cheers,  
Daniel \| Atlassian Support


Tags: cloud

confluence-cloud

markdown

markup
Unable to Save the Overview page nd contents which is added are not getting reflected
Asked by KS Sahana:

HI Team,

Im unable to save the contents edited in the overview page, getting the error as " there is an error unable to process the changes done'


Answers:
author: Zofia.Kubik
body: We experienced the same issue with saving changes and Confluence going offline today, especially with users working on VPN - I wonder if it's related to <https://confluence.status.atlassian.com/incidents/q9lvs7fcw9lb> ?


Tags: cloud

confluence-cloud
Unable to create page on Confluence
Asked by Ramasubramanian M V:

Im unable to create a new page in Confluence Server 7.7.3. I get below error message

This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin.

Please let me know if any settings needs to be changed in Admin page


Answers:
author: repi
body: [@Ramasubramanian M V](/t5/user/viewprofilepage/user-id/3890642)

What does the admin say about the error?

Could be a problem with the synchrony server.  
Turn it off and then try to see if it works.

comments: author: Ramasubramanian M V
body: Yes.. it worked.

Thanks


author: Mark de Bont
body: Try stopping the Collaborative Editing features (under General Configuration) and try again.

comments: author: Ramasubramanian M V
body: Perfect. I stopped the 3rd party feature and it worked

Thanks


Tags: confluence-server

server