youngmon/atlassian-qna huggingface dataset:
Automated numbering of header
Asked by Tobias Gerling:

Hi,

I am currently working on a knowledge database. I was wondering if there?s a possibility to automtically number the Header of a page so it?ll be shown in the tree like this:

1. xxxxx

1.1xxxxxx

1.2xxxxxx

2. xxxxx

...and so on.

If i enter it manually I might have to change every single pagenumber in the future. Since we have round about 400 pages that is not a possibiliy.

Kind regards

Tobi


Answers:
author: Gregory Van Den Ham
body: Of course, there's a add-on for this. check out: <https://marketplace.atlassian.com/plugins/nl.avisi.confluence.plugins.numberedheadings/cloud/overview>

comments: author: Tobias Gerling
body: Hi,

thanks for the fast reply. I guess I worded it wrong. I am looking for a way to automatically number the title of each page so it?ll order the whole wiki in the selection tree in numeric order.

As far as I can tell the plugin only numbers headings within one site.


author: Tobias Gerling
body: Hi,

thanks for the fast reply. I guess I worded it wrong. I am looking for a way to automatically number the title of each page so it?ll automatically order the whole wiki in the selection tree in numeric order.

As far as I can tell the plugin only numbers headings within one site.
How to find out the total number of pages and attachment is a space
Asked by Tracy Lau:

Hi,

I would like to find out if there is a way to check the total number of pages and attachments in a space ?

Any pointer would be greatly helpful.

Thanks,

Tracy


Answers:
author: Gregory Van Den Ham
body: Possibly 2 solutions. One is via query: <https://confluence.atlassian.com/confkb/how-to-find-the-number-of-pages-blogposts-and-attachments-in-a-space-720636388.html>

The other, via search, but only gets number of pages:

<https://community.atlassian.com/t5/Answers-Developer-Questions/how-to-know-number-of-Spaces-and-number-of-pages-in-confluence/qaq-p/530140>

comments: author: Tracy Lau
body: Thanks for your reply.


author: Gikku John
body: Hi [@Gregory Van Den Ham](/t5/user/viewprofilepage/user-id/155556)

Does the database query includes the deleted pages from Confluence space. ?  
I mean pages that are deleted, but still resides in trash.


author: Shikha Verma
body: Hi, please check this loom <https://www.loom.com/share/6a42d3a2e8cc4e70a567be9ada6e93b2>
Cannot export / backup or create support logs
Asked by Clint Pollock:

When I try to create the Support Logs it tries for a second, then says Null.

I am trying to create a backup so I can preform an upgrade, but I am getting an error while upgrading.

Here is the start of the log for that error. I tried turning off backup attachments but had no luck.

<br />

Thanks,

The following error(s) occurred:

* com.atlassian.confluence.importexport.ImportExportException: Couldn't write the exportDescriptor file at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.writeBackupDescriptor(AbstractXmlExporter.java:123) at com.atlassian.confluence.importexport.impl.AbstractXmlExporter.doExport(AbstractXmlExporter.java:88) at com.atlassian.confluence.importexport.impl.FileXmlExporter.doExportInternal(FileXmlExporter.java:59) at com.atlassian.confluence.importexport.impl.FileXmlExporter.doExport(FileXmlExporter.java:53) at com.atlassian.confluence.importexport.DefaultImportExportManager.doExport(DefaultImportExportManager.java:225) at com.atlassian.confluence.importexport.DefaultImportExportManager.exportAs(DefaultImportExportManager.java:191) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvoc


Answers:
author: Shannon S
body: Hi Clint,

Can you confirm the disk has enough space and permissions to write? By Create Support Logs do you mean create a Support Zip?

You can follow the steps at [Troubleshooting Failed XML Backups](https://confluence.atlassian.com/doc/troubleshooting-failed-xml-site-backups-149212.html), specifically under **To Identify And Correct The Problem** to help get more logs on the situation. You will want to specifically find anything in your logs under **ERROR** and **Caused by** in order to narrow down the issue.

Thank you for your help!

Kind Regards,  
Shannon
How to manage a Product Features Catalog ?
Asked by Sylvain Gautier:

Epics are a nice place to describe the Product functionalities / features

But Epics as user stories one day get closed, and each product functionality can be modified and even replaced by the content of a new Epic or User Story

So, where is the best place to capitalize on: what are my current product features / functionalities?

Regards

Sylvain Gautier


Answers:
author: Ericka Samuels
body: thank you!


author: Crystelle S
body: [@Ericka Samuels](/t5/user/viewprofilepage/user-id/641247)

Hi there, if you are looking to follow the system above, yes the product requirements roll-up is a macro and is automatically created on a separate page on the creation of the first product requirements page in a given space. ([Here's how you can create that requirement and build a shared understanding in Confluence:](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwi17_60xvjXAhVDleAKHe77DfUQFgg9MAI&url=https%3A%2F%2Fconfluence.atlassian.com%2Fdoc%2Fblog%2F2015%2F08%2Fhow-to-document-product-requirements-in-confluence&usg=AOvVaw3EVivroFrAnjf0Y4aR6fVm)). I used the colored blocks (commonly called pillboxes or lozenges ![status-macro1-600x313](https://community.atlassian.com/t5/image/serverpage/image-id/10610i1795A4428AEFCB0C/image-size/large?v=v2&px=999 "status-macro1-600x313") ) in that visual to indicate the status of the attributes; you can type in any value you like to it, it is a macro.

We tend to one page per Epic so we "retire" pages however, you might just stack the information on one page in a table and indicate that something is current or not there if you wanted an evergreen spot for developers to access. You could also list out the version history on the page (another macro) but you would want to note the changes in the comment otherwise comparisons can be a long exercise when there are 20 odd versions.... Hope that helps!


author: Ericka Samuels
body: Hi [@Crystelle S](/t5/user/viewprofilepage/user-id/561858)

I'm looking for a way to record changes to the product requirements over time.

We write a Confluence page full of acceptance criteria. Then as the feature evolves, we struggle with how to amend the page to show the developers just what has changed and when.

can you please let me know what you mean by 'pill box status reporter'? and what is the properties report?

is that a macro in confluence?

many thanks!


author: Crystelle S
body: I use the Product Requirements in Confluence myself. The Epic represents work that the technical team completes to deliver the functionality requested. As a feature is replaced I turn the pill box status reporter to "obsolete" for features that are eliminated or updated with more current spec's. Sorry, not an epic solution but it works really well and allows you to see the evolution of the product if you are using the properties report that rolls up the top level information into a table.


Tags: jira
Critical vulnerability in the Open Source Framework "Apache Struts"
Asked by Richard Ward:

In light of the recent critical vulnerability found with Apache Struts, is anybody able to advise if it is used within any of the JIRA based applications?


Answers:
author: Shannon S
body: Hi Richard,

Jira does not use Apache Struts and is thus unaffected.

You've also tagged Confluence on your question, so I wanted to let you know it uses Webwork 2, which predates struts and is also not affected.

I hope this is clear, but do let us know if you have any additional questions.

<br />

Kind Regards,  
Shannon

comments: author: Richard Ward
body: Thank you for the Confirmation.


Tags: jira-core

jira-service-desk
Getting system error on page
Asked by Laura boustany:

I have restricted this page so users can not see it however getting the following error

![ConfluenceError.PNG](/t5/image/serverpage/image-id/6753i63058FBAC4F4C308/image-size/large?v=v2&px=999 "ConfluenceError.PNG")


Answers:
author: Laura boustany
body: Thank you for your response.

It appears the server was running low on space causing the error.

We have since resolved the issue.

Thanks again for your help.

Laura

comments: author: Shannon S
body: Laura,

Thank you for letting me know you were able to resolve it! Take care and have a pleasant rest of your week.

Kind Regards,  
Shannon


author: Shannon S
body: Hi Laura,

This can occur due to a database server restart or connection failure. Can you have a look at [Surviving Database Connection Closures](https://confluence.atlassian.com/doc/surviving-database-connection-closures-297665664.html) for information on how to resolve this? It will show you the steps to take to resolve the issue.

Let us know how it goes or if you have any questions.

Kind Regards,  
Shannon
Linking to a Page that is not Published.
Asked by Scott Mitchell:

Hi All,

I am creating a series of Pages (my first, so please be kind). The first page explains to the user how they should sign-in to the application, whilst subsequent pages will explain what to do once logged on.

I want to add a link to the first page on each of the additional pages that says "To log into the application follow the instructions here.", where "here" will be a link to the first page. All these pages are to be published on the same day and I can't figure out how to link to the first page without publishing it first.

I have read a number of articles and they suggest adding a placeholder link which will be highlighted red to make it easily identifiable. I have duplicated this logic, however, have not witnessed the highlighting effect.

Is there a better way of adding a placeholder link to a page?

Thank you for your help.

Regards,

Scott


Answers:
author: Shannon S
body: Hi Scott,

Any link you could have prior to publishing would be to the draft, so the user would be lead directly to edit the page.

My recommendation would be to publish the draft but [lock it down](https://confluence.atlassian.com/doc/page-restrictions-139414.html) so that users don't have access to see it yet. Once you have finished working on the page, you can remove the restrictions.

Kind Regards,  
Shannon
When a customer in JIRA Service Desk clicks on a Knowledge Base article they see a Confluence login
Asked by Justin Freeman:

We use JIRA Service Desk and have created a linked Knowledge Base in Confluence.

The articles from Confluence are being displayed correctly in the JIRA Service Desk as they type their request keywords or when they perform a search. Article summaries are displayed with keyword highlights, great!

However, when the customer needs more information and clicks on the Article link. A pop-up window is display with a iFrame to Confluence and the Confluence Login prompt is displayed with the text:

#### You need to log in to Confluence to view Knowledge Base articles. {#toc-hId-1369913792}

Select 'Remember me' to avoid seeing this message in the future.

How do I configure the JIRA Service Desk and Confluence integration such that customers are automatically logged into Confluence and never see the Confluence log in prompt.

![step-1.png](/t5/image/serverpage/image-id/6739i0A58A358737306AB/image-size/large?v=v2&px=999 "step-1.png")![step-2.png](/t5/image/serverpage/image-id/6738iC17ED6302A32686D/image-size/large?v=v2&px=999 "step-2.png")


Answers:
author: Justin Freeman
body: Atlassian needs to action this feature request, <https://jira.atlassian.com/browse/JSDSERVER-3751>


author: Alex Christensen
body: Do you have anonymous access turned on in Confluence? If you don't want a customer to need a login for Confluence, I would check to make sure anonymous access is turned on.

If you have Spaces in that Confluence site that should **not** be accessible anonymously, you'll need to also configure the anonymous access permissions for each Space, too.

comments: author: Justin Freeman
body: Thanks Alex for taking time to respond.

Anonymous access should not be required at all for the JIRA Service Desk and Confluence integration to work.

A logged in JIRA Service Desk user should be treated as a "customer" and automatically have access to Confluence and the articles for the linked Confluence space without having to login again.


Tags: jira-service-desk
Dutch language not selectable
Asked by Gerwin de Keijzer:

Hi there,

Running confluence 6.4

I'm trying to install the dutch language.

The translations site states that the language is already bundled with confluence. So I can't download it.

Inside the admin-panel however, I can't select Dutch as a language.

I'm running confluence on Windows.

Regards,  
Gerwin


Answers:
author: Shannon S
body: Hello Gerwin,

Thank you for reporting this. I can confirm in the latest version of Confluence, I too, am not able to select Dutch as my preferred language.

I've created a bug ticket for this issue:

* [CONFSERVER-53550](https://jira.atlassian.com/browse/CONFSERVER-53550)

Please watch the case and vote on it, as this helps us keep count of how many users are running into the problem.

For anyone else who happens across this answer, please comment on the above bug ticket the language you're trying to install that is also not bundled with Confluence.

At this time we do not have a workaround but if you watch the case, you'll be updated of any changes.

Thank you for your support!

Kind Regards,  
Shannon

comments: author: Gerwin de Keijzer
body: Hi Shannon,

Thanx for creating the bug.

I'll vote for it.

Regards,

Gerwin


author: Shannon S
body: Thank you for your support, Gerwin!

Take care and have a pleasant rest of your week.

Kind Regards,  
Shannon
Work in Finance? Introduce yourself!
Asked by Gerwin de Keijzer:

Hi there,

Running confluence 6.4

I'm trying to install the dutch language.

The translations site states that the language is already bundled with confluence. So I can't download it.

Inside the admin-panel however, I can't select Dutch as a language.

I'm running confluence on Windows.

Regards,  
Gerwin


Answers:
author: Gerwin de Keijzer
body: Uhm, why is this posted in INTRODUCE YOURSELF?!
Installation/Configuration Issue Confluence- Installing on Windows using Oracle 12c
Asked by goutham koneru:

I am trying to Install/Configure Confluence server 6.4 on Windows using Oracle 12C database.

Connection to database was successful but running into below issue. Any pointers to troubleshoot this issue is greatly appreciated.

HTTP Status 500 - com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: Error creating bean with name 'i18NBean' defined in class path resource \[i18NContext.xml\]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate \[com.atlassian.confluence.util.i18n.I18NBean\]: Factory method 'getI18NBean' threw exception; nested exception is java.util.concurrent.CompletionException: org.springframework.dao.InvalidDataAccessResourceUsageException: could not extract ResultSet; SQL \[n/a\]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet {#toc-hId-1762919868}
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: This usually means one of:

* You have files and/or directories in the home or installation directory that are owned by the wrong user, or have the wrong permissions.
* You have a security system blocking full access to the files
* The server cannot resolve its own name
* The system does not have enough memory to complete the installation

comments: author: goutham koneru
body: Thank you Nic Brough. After disabling the firewall and retrying the step it was successful.
Confluence Server / Edit Space Directory Source
Asked by The Bines 2:

Any way to edit the Space Directory source code in Confluence? I found this add-on <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor/server/reviews> but it only works for regular Confluence pages.


Answers:
author: Vero Rivas
body: Hi [@The Bines 2](/t5/user/viewprofilepage/user-id/1152862)

Look at this addons, you have many to evaluate

<https://marketplace.atlassian.com/search?query=Confluence%20Source%20Editor>

Cheers


Tags: confluence-development

development
What is the best ways to let people ask and vote question to the management
Asked by Michael_Mollath:

Usecase: We want the people at our company let the CEO or the management ask any question they like via confluence. All people should be able to vote the questions. The most voted will be answered by the CEO in Confluence.

Any idea how we could realise this the best way with Confluence ?

Features:

* Write questions
* Vote for questions / entries
* Answer the questions / entries by specific roles


Answers:
author: Peter DeWitt
body: Michael, it almost sounds like this would be easier with Jira. Just create a project for questions and let users submit them as issues. They can be voted up, watched, and answered and discussed. Plus you can always link them back to Confluence.

You could also search the marketplace for Confluence addons. I know there are a number out there that might meet your needs.

-peter
Have you recently installed confluence on a Ubuntu server successfully?
Asked by petritis:

It only works for me in trial mode.

If I try to install a 10 user license and have it work with postgresql, it keeps failing with some i18NBean error. I would like to know if anyone has had luck with this recently.

The ubuntu I am running is:

Welcome to Ubuntu 16.04.3 LTS (GNU/Linux 4.4.0-96-generic x86_64)


Answers:
author: Gregory Van Den Ham
body: Is it a clean installation on a new server or has it been installed and removed a few times.

When confluence starts, can you add the license key through the admin panel to pull it out of trial?

comments: author: petritis
body: It has been installed and removed many times. I remove both confluence directories as well. I removed nginx just in case. I removed and reinstalled postgres.

I would LIKE to reinstall Ubuntu Server and then as a first thing install confluence, but I FEAR my license will not work in that case.

I did not try to license a trial version, I want to get it onto postgres instead of using the in memory DB.

The postgres log shows errors, but even bumping the confluence postgres user to sysadmin doesn't resolve them.

I also note that the confluence log says that reaching a synchrony URL is failing, I don't know why it would be looking for it, unless it is probing to see if it exists and that failure is expected.


author: petritis
body: I should have led with this, I am willing to lose the chance to use my license and just buy a new one _IF_ I had confidence that a fresh install of Ubuntu Server followed by installing licensed confluence (skipping the trial and any non-essential pre-req's) would work.

But I am doubting that will work, I assume that either there is some missing required step to the install, or that the linux install is broken.


author: petritis
body: Follow up: I have finally gotten it to install on Ubuntu Server.

The only things I did different seem to be of no consequence.

1. I installed using the default config ( instead of custom )

2. I did NOT let the installer start the server (this is the BIGGEST difference)

3. I upped the postgresql logging a bunch.

4. I manually started confluence (with sudo start-confluence.sh)

5. I opened confluence in a web browser.

6. When it was time for it to set up the database, I found I messed up and hadn't dropped the DB from the last attempt at configuring.

7. I deleted the DB and recreated it.

8. I backed up a step on the config web page, reentered DB info

9. The config worked after that
synchrony connection refused on new install
Asked by petritis:

I have tried installing confluence on Ubuntu server. (I keep getting some error with i18n when it tries to configure my postgresql database)

The first error I see in the catalina log is:

22-Sep-2017 22:19:39.672 SEVERE \[http-nio-8090-exec-10\] org.springframework.web.socket.sockjs.client.SockJsClient.doHandshake Initial SockJS "Info" request to server failed, url=ws://127.0.0.1:8091/synchrony/sockjs/v1  
org.springframework.web.client.ResourceAccessException: I/O error on GET request for "<http://127.0.0.1:8091/synchrony/sockjs/v1/info>": Connection refused (Connection refused); nested exception is java.net.ConnectException: Connection refused (Connection refused)

How can I get past this?


Answers:
author: petritis
body: Follow up, I assume this was unrelated to my confluence install problem ( this probably showed up because the DB kept failing to configure, and honestly this error may still be in the log but I didn't look now that confluence is working for me ). Here is some info about my install:

I have finally gotten it to install on Ubuntu Server.

The only things I did different seem to be of no consequence.

1. I installed using the default config ( instead of custom )

2. I did NOT let the installer start the server (this is the BIGGEST difference)

3. I upped the postgresql logging a bunch.

4. I manually started confluence (with sudo start-confluence.sh)

5. I opened confluence in a web browser.

6. When it was time for it to set up the database, I found I messed up and hadn't dropped the DB from the last attempt at configuring.

7. I deleted the DB and recreated it.

8. I backed up a step on the config web page, reentered DB info

9. The config worked after that


Tags: synchrony