youngmon/atlassian-qna huggingface dataset:
Is there a way to link cards on a Confluence canvas to specific JIRA issues?
Asked by jj pitrelli:

I would like to link the issues in my team's JIRA backlog directly to our Kanban board in Confluence. I was wondering if there was a way to establish a connection between the spaces where JIRA issues can automatically become a card that sits in the backlog section of our Kanban. I'm not sure if this functionality already exists, or if it's something that is currently on Atlassian's roadmap for future releases. Please let me know if anyone has achieved this or has a similar work-around. Thanks!


Answers:
author: Kris G _Alacriz_
body: Hi [@jj pitrelli](/t5/user/viewprofilepage/user-id/1916094)-

This can be done by adding the "Agile Wallboard Gadget" macro to your Confluence page. This gadget allows Confluence to display both Scrum and Kanban boards.

To accomplish this, you need to establish an application link and subscribe to the JIRA Application's gadget feed first. See [Linking to Another Application](https://confluence.atlassian.com/display/DOC/Linking+to+Another+Application)and [Registering External Gadgets](https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets)for more information.

I hope that helps.

best,  
Kris


Tags: jira

kanban
is there any way we can upload the directory on confluence page(not attachment) using API.??
Asked by chaitanya ramani:

so i have one directory which content bunch of other directory. i am try to upload all directory using api with python script .but i am stuck at some point .. can anyone help me in this.?? (the idea is that i want to upload directory as it is (not a attachment.)so my other team member can access directly without download ...)


Answers:
author: Nic Brough -Adaptavist-
body: I do not understand what you expect an "upload of a directory" to do.

Confluence only holds files as attachments, but you say "not attachment", so I would like to ask you to explain what you want the upload to do?
View page as different user or group
Asked by Matthew Schwarz:

Is there a way to view a page as a different user or group as a way of testing out the user experience for other users with different permission levels?

...without having to change my own permissions or borrow another user's computer who has the permissions I'm testing for.


Answers:
author: Jon Tice
body: [Jack Nolddor \[Sweet Bananas\]](https://jira.atlassian.com/secure/ViewProfile.jspa?name=movil.jacknolddor) made a free plugin for Confluence that is similar to the Jira User Switcher

[https://marketplace.atlassian.com/apps/1220850/user-switcher-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1220850/user-switcher-for-confluence?hosting=server&tab=overview)

comments: author: Jack Nolddor [Sweet Bananas]
body: hi Jon, thanks for pointing it out :)


author: Matthew Schwarz
body: Thanks for the suggestion.


author: Cristian Rosas [Tecnofor]
body: I've seen this add-on

[https://marketplace.atlassian.com/apps/1215143/werewolf-for-confluence-switch-to-user?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215143/werewolf-for-confluence-switch-to-user?hosting=server&tab=overview)

I use something similar in Jira in dev instances for testing purposes and it saves massive amount of times

comments: author: Tobias Anstett _K15t_
body: I personally prefer SU for Confluence - [https://marketplace.atlassian.com/apps/9475/su-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/9475/su-for-confluence?hosting=server&tab=overview)

Best, Tobias


author: Cristian Rosas [Tecnofor]
body: It was a quick search, probably there are better options.

This sounds really tempting: "Audit who SU'd to whom when"


Tags: confluence-server

server
The editor didn't load this time / on localhost?!
Asked by Brian Catanzaro:

Just migrated version 6.2.1 from an old local server to a new local server. Excited to see all my data is intact.

I plunged ahead and made a **new space**. Then I created a new page. However, I'm getting an editor timeout on the localhost. I'm at a loss for why this happens.

If Confluence is able to *create a new space* and add to the database of pages, why can't the *editor publish a page?*

How could I possibly have permissions / firewall / ... problems with the editor on my localhost? (I'm using localhost:8090)

This also occurs from other computers on the same network. They can access Confluence and browse, but they cannot Publish what they edit.


Answers:
author: Diego
body: Hello Brian! Good to know that the migration was successful on your environment.  
This problem with the editor can be caused by your environment settings and Collaborative editing.  

You can check the following:
> 1- Click Cog Icon\>General Settings  
> 2- Search for Collaborative Editing in the left side panel  
> 3- Set it as Off  
> 4- Check if the editor now works

Also, this situation is tackled in our documentation here:  

[Confluence throws "The editor didn't load this time" error when trying to edit a page](https://confluence.atlassian.com/confkb/confluence-throws-the-editor-didn-t-load-this-time-error-when-trying-to-edit-a-page-840796639.html)  

This is usually caused by your proxy or firewall that does not allow WebSockets. So you could check your environment for those. Also, check if port 8091 is free in your environment. This is the port used by Synchrony for Collaborative Editing.  

Let us know if this helps you out!

comments: author: Brian Catanzaro
body: Thanks. Although I looked at the page you mentioned, it was not obvious that a proxy / firewall would have any effect when attempting from the localhost!


author: Diego
body: Yeah, it is not really obvious, but glad to know I was able to help you out!

Are you now able to edit pages even with Collaborative Editing on?


Tags: confluence-server

server
Can a `page` within a `space` link to an external URL?
Asked by Doug Kenerson:

Can a *page* within a *space* link to an external URL? The workaround is that I add some text within the page. That text then links to the external URL. Thanks!


Answers:
author: Davin Studer
body: You can create a user macro to do this. [@Stephen Deutsch](/t5/user/viewprofilepage/user-id/781490) has created a user macro for this. Here is his code. I wouldn't make the timeout 0 though ... it makes it hard to edit the page if you need to. : )

<https://bitbucket.org/stephendeutsch/confluence-user-macros/src/>

**Macro Name:**   
redirect_macro

**Macro Title:**   
Redirect Macro

**Macro Body Processing:**   
No macro body

**Template:**

```
## Macro title: Redirect Macro## Body processing: N#### Developed by: Stephen Deutsch#### This macro redirects the user from the current page to a new page defined in the options.## This macro more or less duplicates the functionality of the ServiceRocket Redirection Plugin## Copyright 2014 zanox AG## ## Licensed under the Apache License, Version 2.0 (the "License");## you may not use this file except in compliance with the License.## You may obtain a copy of the License at## ##     http://www.apache.org/licenses/LICENSE-2.0## ## Unless required by applicable law or agreed to in writing, software## distributed under the License is distributed on an "AS IS" BASIS,## WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.## See the License for the specific language governing permissions and## limitations under the License.## @param location:title=Location|type=string|required=true|desc=The URL to redirect to## @param delay:title=Delay|type=string|default=0|desc=The number of seconds to delay before redirecting the browser.#set ( $Integer = 0 )#set ( $delay = "0" )#set ( $delay = $paramdelay )#set ( $delay = $Integer.parseInt($delay) * 1000 )#if ( $req.getParameter('redirect') != "false" )  <script>  setTimeout(function() {    window.location = "$paramlocation";  }, $delay);  </script>#end<ac:macro ac:name="note">  <ac:parameter ac:name="title">Redirection notice</ac:parameter>  <ac:rich-text-body>    <p>This page will redirect to <a href="$paramlocation">$paramlocation</a> in about $delay seconds.</p>  </ac:rich-text-body></ac:macro>
```


author: Tobias Anstett _K15t_
body: Hi,

you can't do this by default, however our approach to this issue is adding a redirect macro to the page which does the job. However this is a custom macro which is not available on the marketplace :(

Bedt, Tobias
Macro to list all users in the confluence internal directory
Asked by Gerald Gaecke:

I'm new to Admin Jira and Confluence. I'm looking for a macro that will only list user accounts in the confluence that show directory as Confluence internal Directory. Most of our users show as Jira Server but a hand full show as Confluence internal directory, but It would take to long to click on each user to see what they are listed as. We are having a licensing after migrating from cloud to server. The confluence US shows a difference of 21 licenses compared to the list pulled directory for the Database.


Answers:
author: Grant Johnson
body: Did you find a way to get this list?

comments: author: Gerald Gaecke
body: nope. I ended up having to pull from the DB directly.


Tags: atl-adm

developer
Permissions doesn't work
Asked by Jonathan Fleig:

I've set permissions to allow a group (jira-core-users) to view all pages in a space, however when they try to view a page they do not have access. Am I missing something?

![screenshot-healthepro.atlassian.net-2018.09.04-11-15-53.png](/t5/image/serverpage/image-id/31334i327F83B93AE4C3F0/image-size/large?v=v2&px=999 "screenshot-healthepro.atlassian.net-2018.09.04-11-15-53.png")


Answers:
author: Meg Holbrook
body: Hi there and welcome to the community!

These users are enabled to access confluence through system administration \> Product Access, right?

comments: author: Meg Holbrook
body: ![2018-09-04_11-22-09.png](https://community.atlassian.com/t5/image/serverpage/image-id/31335iDF3F00ABCEF901E2/image-size/large?v=v2&px=999 "2018-09-04_11-22-09.png")


author: Jonathan Fleig
body: Thanks for the welcome [@Meg Holbrook](/t5/user/viewprofilepage/user-id/662941)! One of them is not. Does granting access use a license? Is it possible to grant users access without using a confluence license?


author: Meg Holbrook
body: The only way you would be able to configure without using a license is to allow anonymous access. There are security concerns around enabling this functionality for spaces, so I would be wary if you are storing non-public information.

If more than one person doesn't have access though, that may not explain the access issue.


author: Jonathan Fleig
body: Went back to the users that have had trouble and the ones that do not have access are the ones that can't see it. I will add them to the product access. Thanks for your help [@Meg Holbrook](/t5/user/viewprofilepage/user-id/662941)!


author: Meg Holbrook
body: Great to hear you're up and running [@Jonathan Fleig](/t5/user/viewprofilepage/user-id/1217508) - you're very welcome. :)


Tags: cloud

confluence-cloud
Migrating to new Confluence Server / permission Confluence Backups directory?
Asked by Brian Catanzaro:

I successfully created a manual backup. It was placed in:

```
/var/atlassian/application-data/confluence/backups
```

I can't access this directory from the (Ubuntu) terminal!? I get a permission denied even when I chmod. Why is this the case? What do I do to retrieve my XML-zipped backup so I can migrate to another machine?


Answers:
author: Brian Catanzaro
body: Solved... (sorry)

comments: author: Arif Demir
body: Hi Brian,   
could you please share the solution with us?

Thank you.
I can't add an existing user to Confluence
Asked by Michelle Zhou:

I'm trying to add a user to my Confluence space. He already has a Confluence account.

However, when I go to the page \> space settings \> edit space permissions, I can't find his account when I search "Individual Users" for his email address. In addition, I can't find his account when I click the little magnifying glass and use "User Search".

I sent him an invite link to join Confluence but it did not let him join since he already has an account under the email address.

Any way I can get around this? Thanks!


Answers:
author: Kian Stack Mumo Systems
body: Michelle,

It sounds like the user you are trying to invite does not have a Confluence license. Please make sure that they are in the groups necessary to have the "Can use" permission. Typically this will be "confluence-users".

To check if this is the case, navigate to "Administration"\>"Global Permissions". There you should be able to identify which groups have "Can Use". Once you've established the necessary group(s) with that permission, search for him underneath the user management section. If you can, add him to one of the groups identified from the previous step. You should now be able to add him to your space.


Tags: user-management
Jira user management for < 10 users, is it worth it?
Asked by Michael Woffenden:

We've just completed a test run of migrating our Jira Service Desk Cloud installation to JSD Server (Jira + Confluence).

We've setup JSD, Confluence, SSL and created a reciprocal app link between Jira and Confluence. Everything is working well.

We want to keep things as simple as possible so as not to invite any gremlins into the mix.

My question therefore is:

* It worth it to implement central user management via Jira for a small number of users (less than 10)? Or might it be simpler to just keep the users in sync manually?


Answers:
author: Davin Studer
body: Do you already have a centralized user directory for computer logins such as LDAP or Active Directory? If you do I would recommend setting up access for both to be delegated though your LDAP/AD provider ... especially if you have any plans for giong larger than 10 users. If not, then for such a small user base I think it is reasonable to use JIRA for the user management.

comments: author: Michael Woffenden
body: Ok, thanks for the reply. What would be the alternative to using JIRA for user management? Just that I would have to add the users twice -- into Jira and then into Confluence? Or are there other ramifications to the manual approach?


author: Davin Studer
body: If you don't use a Jira, LDAP, or AD directory then yes you would have to manage the users and permissions separately. That's the only drawback that I can think of.


author: Michael Woffenden
body: Including customers, we have a lot more than 10 users, so we decided to go ahead and setup using Jira for user management. The [documentation](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html#ConnectingtoCrowdorJiraforUserManagement-ConnectingConfluencetoJiraapplicationsforUserManagement) is confusing -- to say the least -- but we got through it.


author: Dave Theodore [Coyote Creek Consulting]
body: These tools have the tendency to get their tentacles in to other organizations as people start to realize that they can help solve problems. I would recommend planning for the future and using some form of centralized account management. Jira User Server is as good as anything to start with. My recommendation would be to evaluate how people will use the tools and set up your group permissions to support this. For example, if all Engineers will use Jira and Confluence, grant access to both applications with the same group. Each application comes with its own group for this purpose, but you don't have to use the group that comes with the tool. If all your Engineers are in the "jira-users" group, there is no reason that you can't use that group to also grant login access to Confluence.

comments: author: Michael Woffenden
body: Dave - Your answer does not actually address my question.


Tags: confluence-server

user-management
Why does Atlassian keep breaking Confluence?
Asked by Phil:

Every time I come back to Confluence to edit or create new pages for documentation Atlassian has decided to remove/change the way something works (ie indents work or bullets work). STOP IT.

You are creating an enormous amount of work for me to have to redo layouts, etc or just not update the documentation. I would even say many others are experiencing this. Stop removing functions.

Our team needs to be able to manipulate layout for the sake of readability for other teams. There are large detailed documents with drawings created and published, but now I cannot indent the bullets or numbering, which was I was able to do previously. Thus creating a new document is not the same nor can I make ajustments to the old documents.

I am unsure of what Atlassian is trying to do by removing function(s). Just like now the undo/redo buttons are missing (at least I can use a keyboard shortcut ctrl-z, ctrl-y). Put the functions back and stop removing them as you are literally destroying work. I am really questioning why we are using Atlassian at this point. We cannot have people using a product that will deliberately create dysfunction and thus generate a ridiculous amount of busy work to work around it. You are wasting our resources.


Answers:
author: Nic Brough -Adaptavist-
body: It's not us doing it, it's Atlassian. We're a community of end users (although there are Atlassians here)

They are choosing to add features and remove others as part of their improvements to the products.

If you want a non-latest version, you need to migrate to Server so you can choose when to take changes.


author: Phil
body: We are on Cloud Confluence and the newest version isn't the issue. The issue is that Atlassian is removing used features. I would be understanding if this was a "bug", but it is intentional just like messing with indents was a while back. Fortunately that was rescinded and we could again indent as needed. So again stop regressing backwards on features. It is not helpful to your users.


author: Nic Brough -Adaptavist-
body: I am guessing you are on Cloud Confluence, where you have explicitly signed up to take the "latest version" at all times?


Tags: change

indent

layout

recovery
Summit Live Streams
Asked by Jonathan Smith:

Morning all,

I finally tuned into the Summit live streams, however the stream quality was pretty poor around 9:45AM CST. Are these streams recorded by chance so I can catch the content that cut out?

Currently watching \*Assembling your Atlassian Admin Team

Have a great Summit day!


Answers:
author: Jonathan Smith
body: Watercolor version of Michael. The stream quality... hmmmm.

*Guess should have attended in person :)*

![t.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/31493i1F4B22679C749BA6/image-size/large?v=v2&px=999 "t.jpg")


author: Jonathan Smith
body: Under the agenda section, looks like videos are being archived. Cool!


Tags: jira
Is it possible to create a master log of decisions that draws decisions from multiple other logs?
Asked by The Polk:

We have 8 individual Agile teams, each with their own Confluence site and decision logs, using the Decision Blueprint provided. We want to have a portfolio site that has a master decision log, that draws decisions from each of the individual logs and puts them in one place for easy viewing. Is this possible? Thx!


Answers:
author: Matthias Dannhorn
body: Hi Polk,

I use for this case the Include page macro. You find more details about the macro at the following link: <https://confluence.atlassian.com/doc/include-page-macro-139514.html>

Regards

-matthias


Tags: confluence-server

server
IN JIRA FILES LINKS ARE BROKEN
Asked by Marco Martinez:

I upload files in confluence but when i enter jira, links to those files are broken because it files links to <http://192.168.1.3:8030> (jira)

the correct link is <http://192.168.1.3:8090> (confluence) because those files was upload in confluence

![ERROR.jpg](/t5/image/serverpage/image-id/31290i40C1F8BE4F79C603/image-size/large?v=v2&px=999 "ERROR.jpg")


Answers:
author: Davin Studer
body: Is your server base url set up correctly in Confluence? In Confluence Admin -\> General Configuration is it set to **<http://192.168.1.3:8090>**?

comments: author: Marco Martinez
body: David, thanks for your answer, my confluence server base url is ok

I send you some images

My jira is 192.168.1.3:8030

My confluence is 192.168.1.3:8090

Maybe you can support me with remote?

![confluence1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/31551i0761D592D06AB5AF/image-size/large?v=v2&px=999 "confluence1.jpg")![confluence2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/31550i8AFC7D0EF691F940/image-size/large?v=v2&px=999 "confluence2.jpg")![Jira1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/31552iE2B4935D65B287D3/image-size/large?v=v2&px=999 "Jira1.jpg")![Jira2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/31553iCBD69A5B3598104B/image-size/large?v=v2&px=999 "Jira2.jpg")
confluence upgrade during server migration
Asked by Padmasree P:

1.will we be able to upgrade the confluence version manually using archive file when we migrate the servers and also switch the db's from MySQL to postgresql

2.i have gone through this link <https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html> and It says that xml backup is not recommended when we upgrade confluence manually using archive file. how to switch the db's from MySQL to postgres without xml backup.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Use XML. It's the easiest way. I would suggest only dumping the content and manually moving the home directory, though. It should be quite a bit faster this way.

I would recommend running the XML dump during a change control, in case it causes Confluence to run out of memory and fall over. It's a pretty intensive operation and if you are already marginal on heap memory, it wouldn't surprise me if it ran out of memory part way through.

comments: author: Padmasree P
body: Hi Dave,

Thanks for the information. will we be able to upgrade and migrate the confluence instance simultaneously through archive installation.


author: Davin Studer
body: I would do two steps. I would export the xml and import into a new server with the same version. Once you have done that then upgrade the new server. Trying to do too many things in one step could be problematic.


Tags: confluence-server

server
Link to Jira issue missing when creating an issue from Scaffolding Text data
Asked by Katarina Mela:

I have created a form using Scaffolding. When I try to create a Jira Issue from one of the text fields of the form, I get warning message that Jira issue was created but there is a problem adding it to the page. The link to Confluence page is not visible from Jira issue either.

If a field is not part of Scaffolding form, everything works fine, but then this field has to be edited separately which is really annoying.

Is there a way to solve it?

Thank you


Answers:
author: Samuel Gatica
body: Hi!

We would be happy to help you. Could you raise a support ticket on - our Success Support Portal? You can sign up/login on this page <https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45>

comments: author: Katarina Mela
body: Hi Samuel,

thank you for reaching out, much appreciated. I have created the ticket SRSUP-2161.


Tags: confluence-server

jira

jira-server

server
Can you create pages multilevel like tree structure or it's only Father-Child structure supported ?
Asked by Francisco Cadenas:

A partner from me created a lot of pages of information related to a project. I want to separately add more pages, so I want to create a new folder, name it with "Older than 2018 summer" and another one "New version Autumm 2018" and create pages inside, but i don't know how or if it's even possible.

Thanks in advice!


Answers:
author: James Dellow
body: You can't create "folders", but you can create a multilevel tree structure of pages within a space. For example, you can create a page called "Older than 2018 summer" and move all the old pages under that page.

comments: author: Francisco Cadenas
body: Yes, that's what I've actually have done. Thanks!