youngmon/atlassian-qna huggingface dataset:
Confluence Space permissions, one user in multiple groups with different permission levels
Asked by Kathy Hart:

I'm looking at the Permissions set up in a Confluence Space in Server, where there are multiple groups with different levels of access.

One user is in several of those groups.

Will that user get the highest level of permissions based on the groups he is in, or will he get the lowest level of permissions?

For instance one groups he is in has the Add Pages permission, and another group he is in does not have that permission. Can he add a page, or not?


Answers:
author: Ken McClean
body: The permissions granted to a user on a Space will be the combined highest level across all of their group memberships. So long as one group on the Space allows him to add a page, bring in others without that permission won't cancel it out.  

If he's in two groups and one group has been DENIED a permission, that takes precedence over the group that allowed him to have a permission.


Tags: confluence-server

server
Share a space in Confluence with outsiders.
Asked by Jos? Valmir Pinheiro Junior:

I have a space in confluence where I have team leaders who provide the documentation, but we have 10 free use licenses.  
I wanted to share the preview mode for outsiders, third parties who provide development services to our company.


Answers:
author: Andy Gladstone
body: [@Jos? Valmir Pinheiro Junior](/t5/user/viewprofilepage/user-id/5212678) Welcome to the Community.

What you are looking for is External Guest Users. Confluence currently allows admins to invite up to (5) external guest users to a Space free of charge. The steps to accomplish this can be found here:

<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

I hope this helps!


author: Ditte Simard
body: Another option is to make your Confluence space "read only" for anyone that is an anonymous user. That will allow anyone to look at your space without using a license. However, they will NOT be able to edit anything.

comments: author: Jos? Valmir Pinheiro Junior
body: how i make this? I didn't find  


author: Ditte Simard
body: If you are an Admin of the Confluence space, you go to:  

"Space Tools" -\> "Settings" -\> "Permissions"

At the bottom of the Permissions page, you should see a place to edit permissions for anonymous users.


Tags: cloud

confluence-cloud
CVE-2023-22503
Asked by JasonT:

Hello, [CVE-2023-22503](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2023-22503) was published a few days ago but I have not seen anything under Atlassian's security advisories. I was just checking to see if there was awareness of this vulnerability and if Atlassian was planning to communicate.

Thank you,

Jason


Answers:
author: Alex Koxaras _Relational_
body: Hi [@JasonT](/t5/user/viewprofilepage/user-id/723473)

From this issue <https://jira.atlassian.com/browse/CONFSERVER-82403> it seems to me that this issue has been addressed.


Tags: confluence-server

server
Verify Jira account on Form load
Asked by Adrian M:

I have a Confiform form in confluence that creates a Jira issue when submitted. Not all confluence users have a Jira account.

Is there a way to verify that a confluence user has a Jira account on form load? If yes, how would I go about this?

The form I currently have returns a "Unexpected error occurred ..." message when the submitter does not have a Jira account. Alternately is there a way to capture that Jira error message and render a more user friendly message?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Adrian M](/t5/user/viewprofilepage/user-id/5037760)

Are you referring to confluence or to jira? Your initial post you have selected Confluence as your product, but in your question you mention Jira. What kind of forms are you using?

comments: author: Adrian M
body: Sorry [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) I wasn't too clear. I've edited the original post.

I have a Confiform form in confluence that creates a Jira issue when submitted.


Tags: cloud

confluence-cloud
Using the GitHub Power-Up for both GitHub and GitHub Enterprise
Asked by theresalech:

Our team uses both open source GitHub and GitHub Enterprise. I'm able to enable the GitHub Power-Up and authenticate with GitHub (open source), but it appears that I need to "Remove personal settings" in order to authenticate with GitHub Enterprise, which thereby breaks the initial GitHub authentication. Is there a way to enable integration for both our open source GitHub and GitHub Enterprise instance?


Answers:
author: Ryan
body: Hi there,

Unfortunately there isn't a way to authenticate two instances to the same Trello account. I'll note this down as something that you'd like to see!  

Thanks,  
Ryan


Tags: enterprise

github
How to move personal boards to a workspace so the Chronos add-on can work again ?
Asked by Farah EL HAJOUI:

Hello, due to the new requirement of Trello that all boards need to be in a workspace, the Add-on Chronos is not working any more in my personal boards. I copied successfully my boards to workspace, but lost Chronos data in the new copied boards.How could I move my boards to a workspace without losing Chronos data ?


Answers:
author: Nathan Smith
body: Hi [@Farah EL HAJOUI](/t5/user/viewprofilepage/user-id/4995396)

You should be able to move a board into a workspace by following the below steps:

1. Open the board
2. Click on **Show menu** in the top right corner
3. Click on **More**
4. Click on **Settings**
5. Click on **Change workspace**
6. Select the workspace you want to move the board to and click **Change**
el calendar de trello no se sincroniza con google calendar
Asked by Sonia Cuesta:

Cuando agrego el url a mi calendar de google , no aparecen las fechas del calendar de trello


Answers:
author: Violetta Chernobuk
body: Hola [@Sonia Cuesta](/t5/user/viewprofilepage/user-id/4995337) ,

Soy Violetta de Planyway.  
Puede usar el encendido de [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) para sincronizar Trello con Google Calendar.  
As? es como puede vincular Trello con Google Calendar para verlo (disponible en el plan gratuito): <https://planyway.com/help/integrations/ical-integration#export-planyway-calendar-using-ical-url>

Adem?s, nuestra versi?n paga le permite obtener una conexi?n de sincronizaci?n bidireccional (ver y editar): <https://planyway.com/help/integrations/google-calendar-integration#sync-your-trello-cards-to-google> -calendario-v?a-planyway

![Planyway Google Calendar Integration New Calendar](https://files.planyway.com/assets/3.0.417/integrations-google-new-calendar.png)
accessing rules created by another user
Asked by Ann Fisher:

Hi. We have one staff person who has created some rules for the cards on our Trello board. The rest of us can't see or change those rules though. Is there a way we can have it set up so that all users can see the rules when one user sets them up?


Answers:
author: Jared
body: If you have Premium or Enterprise, administrators can access other users' rules (see <https://support.atlassian.com/trello/docs/administrative-powers-in-butler/> ). If you have Standard or above, you can use a shared command library to let other users in the workspace see/import the commands (see <https://support.atlassian.com/trello/docs/working-with-command-libraries/>) - but only the user who created the library will be able to alter the commands.
Adding client vacation/date range to individual cards
Asked by Lamorna Hollingsworth:

Hi, we use Trello to manage our client information. Each client has their own card and there is a small team of us who update the comments in the activity section as we communicate with the client. The client cards are the sorted into lists depending on what is going on with them at that point in time.

The issue we're finding is that sometimes the clients have specific dates (eg events, vacation) which are in the notes but end up hidden as more notes are added.

I think what I need is to add a date range to a card? Maybe then linking using butler to give the card a label so that it's easy to see at a glance if the client is away. I don't want the client cards to move to different lists. We use the description field on each card for client personal info so don't want to put the info there.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Lamorna Hollingsworth](/t5/user/viewprofilepage/user-id/4995192) welcome to the community :) maybe storing this information in [custom fields](https://support.atlassian.com/trello/docs/working-with-custom-fields/) will help?
How to change the admin of Trello board from a former member to a new member?
Asked by Rahul Mangwani:

We have our Trello board where we had a former member as the Admin. Unfortunately the Admin team member is no more.

My question is, can we change the Admin to a new team member who has joined us as a Project Manager and wants to help us with managing the Trello board? Is that possible? What are the steps to follow to do that?


Answers:
author: Debbie Timms
body: No answer here, just have the same question!

Someone, please answer this;)

comments: author: Javier Angel
body: Hi [@Rahul Mangwani](/t5/user/viewprofilepage/user-id/4995282) - Can you let me know what plan your team is on? (Free, Standard, Premium, Enterprise)


author: Rahul Mangwani
body: Hey [@Javier Angel](/t5/user/viewprofilepage/user-id/4590701), we are on a free plan


author: Debbie Timms
body: We are on the free plan, too.


author: Javier Angel
body: [@Rahul Mangwani](/t5/user/viewprofilepage/user-id/4995282) [@Debbie Timms](/t5/user/viewprofilepage/user-id/4995578) Awesome! As part of a free Workspace everyone is then considered a Workspace admin. So if someone leaves, anyone else on this Workspace can reassign an Admin to a board. If in need of a step by step just let me know :)


author: Debbie Timms
body: Sorry, my oversight that we had already had this conversation. I just submitted another question regarding this to the community. Then I found our previous messages.

Yes, I would love step by step instructions on removing the previous administrator.
i don't want to see japanese anymore , i'm korean live in korea
Asked by showmustgo:

i used trello for 5 years well

very nice tool system

i satisfied but  
since when 1years ago  
when i used trello , languages changed to japanese  
i can't read japanese  
please fix it!  
i live in seoul!!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Go to your profile (the image you have for your profile towards the top right of your display) and (re)select Korean as your preferred language
Video content project
Asked by Francisco Tolentino:

Hi all,

I?m starting now a new project of educational videos. I would like to add a field with the duration of each video (Card) for statistic purposes.

I don't mind to put it manually on a custom field.

The question is if it is possible to make some chart with total minutes to produce vs total minutes already produced?

Regards

Francisco Premium User


Answers:
author: Joan Singon
body: Unfortunately, I didn't use Atlassian's statistics tools. However, I can advise you on Canva or Google Tables. Canva will allow you to create small graphs or tables with a unique and beautiful design that you can choose. Google services allow you to create graphs and charts with data. If you want high-quality advice, I advise you to turn to a professional [Videographer](https://www.videoworks-belfast.co.uk), screenwriter, and editor. Even though educational videos do not have to be dynamic and interesting, you need to be able to hold the viewer's attention.


author: Silvia
body: Ciao Francisco,

Silvia from Blue Cat here, we specialize in power-ups that focus on reporting and we love charts ?

Have you checked our reporting tool? [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) is power-up that can help you make sense of any and all custom fields you have in Trello.

What might help you in particular is to creating a Count Chart for total minutes on any board and you can break it down by "in progress" lists (to produce) versus "done" lists (total minutes already produced). You can even break down the total number of minutes by member and see who has the most minutes to produce, if that is an applicable case for you. The Count Chart can also create an Average of minutes, if that helps.

When you sign up for a trial with us at [Blue Cat](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat), you can reach out to our support through the app and we are happy to help with creating a report as the above or anything else you might need.

comments: author: Francisco Tolentino
body: I appreciate your help, but i need something free.


Tags: video
Search
Asked by Jessica:

What happened to the search tool in trello, that allowed you to search just open cards on the board?


Answers:
author: Felix
body: It still exists, but it moved and was renamed to "Filter" - the button is now in the board header (so you don't need to keep the right hand side menu open to search anymore). See <https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/>
About card Moving or adding
Asked by Roy:

Previouly I was getting notification that who move the card or who added the card, but currently I am not been able to see in the card, can any one help me to bring it back


Answers:
author: Andrea Crawford
body: Hi Roy, it sounds like you are wanting to "watch" a card, list and/or board. Hopefully this page helps! <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>
Having issues with commands in Butler to add checklist items as tasks
Asked by Briggs:

I keep getting the error "CANT_PARSE_COMMAND" when trying to do this. I've followed the help articles with screenshots on how to set this up. Basically I want to have a master checklist of all items, and then when that card is moved into a certain list such as "Do This Week" that those checklist items also become linked cards. I'm including a screenshot of what I'm doing- it must be wrong, because I keep getting that same error. ![Screen Shot 2022-07-26 at 1.11.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/207968iF72A1D080145C872/image-size/large?v=v2&px=999 "Screen Shot 2022-07-26 at 1.11.38 PM.png")


Answers:
author: Andrew Fecenko
body: Hi [@Briggs](/t5/user/viewprofilepage/user-id/4994715)  

I'm an engineer on the Trello Automation team and I took a look at what's going on here. For some reason the command isn't being sent to our servers correctly and we suspect that a browser extension is at fault.  
Could you try opening an incognito window (or temporarily disabling your extensions) and then create the command again?

comments: author: Briggs
body: Wow, that worked! Should I do all my automation in incognito because of this weird browsers extension issue?


author: Briggs
body: I also tried to do it as a button, which also failed. ![Screen Shot 2022-07-26 at 1.43.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/207969i108CB16F28A5BE3B/image-size/large?v=v2&px=999 "Screen Shot 2022-07-26 at 1.43.28 PM.png")
Create a generic board that can be generic by an email request
Asked by Sandy Cabalka:

I want to create a generic board under our existing account that is accessed by my admin team. I would like one generic link that I can provide the staff to e-mail requests to the team, leaving the request/card unassigned until the admin person taking responsibility moves the card to their file. I see the generate card via email but it's for me and not a generic team.


Answers:
author: Christl_Email for Trello
body: Hi [@Sandy Cabalka](/t5/user/viewprofilepage/user-id/4994689) and welcome?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc). It sounds like our PowerUp might be a good option for you.

You'll have one email address per board that the PowerUp is added to - this is typically a shared email address like [hello@example.com](mailto:hello@example.com). Incoming emails create, unassigned, cards on your board. From where you can view the email, collaborate with your team, continue with your Trello workflow, ***and*** then respond to the email from the Trello card.

Check out this video for a quick overview: [Email for Trello Demo](https://www.youtube.com/watch?v=XdAsEp14SVs)

You're welcome to pop over any questions to hello@sendboard.com or simply [add the PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with the free trial.

Hope that helps!


author: Silvia
body: Hi [@Sandy Cabalka](/t5/user/viewprofilepage/user-id/4994689) and welcome!

[Blue Cat Forms](https://trello.com/power-ups/6139de588901011c01baf52f) is a 3rd party Trello power-up that ++creates cards++ on the board based on the fields you add to the form. Any user is able to complete a Blue Cat Form and once they submit, an unassigned card is created.

The best part is Forms is free if you have under 25 submissions per month and it works with regular fields as well as with Custom fields.
Can a card be duplicated and linked on same board?
Asked by Jared Leotaud:

We need duplicated cards on same board, but still be linked. We are a signage company but because different person will have a hand in the task we are asking this question.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Jared Leotaud](/t5/user/viewprofilepage/user-id/4994531) welcome to the community! Are you able to elaborate a bit more around what you mean by "linked"? It is possible to copy cards and link them together automatically using [butler automation](https://support.atlassian.com/trello/docs/synchronizing-cards/) if that's what you mean?
How to close a board that a former member of staff has made?
Asked by Rosanna Hutchings:

We have a limited number of boards and are unable to close ones that are no longer relevant as they have been set up by a former member of staff. Is there a simple solution to this problem?


Answers:
author: Anna Saraceno
body: [@Rosanna Hutchings](/t5/user/viewprofilepage/user-id/4994510) thanks for your question. If these boards are in a paid Workspace (Standard, Premium, Enterprise), then any Workspace administrator should be able to view and close these boards. Unfortunately this administrative functionality is not available in free Workspaces. If you are using a free Workspace, I recommend starting a Premium free trial and then closing all the boards you want to close. If you don't plan to continue on a paid plan, your Workspace will go back to free after the trial.

Please let me know if I can be of any further help. Thanks!

comments: author: Anna Saraceno
body: I also should have led with: The best first step is an attempt to contact the person first to ask them to close the board, or otherwise gain access to their Trello via their email with the help of an IT admin at your company if that is a possibility. But I assume you may be past that point.


author: Rosanna Hutchings
body: Thank you - a premium free trial did the trick!
Sync Trello card and Butler
Asked by Athena Mercado:

How do I know if Trello and Butler have the same timezone?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Athena Mercado](/t5/user/viewprofilepage/user-id/4994355) ! Welcome to the community :) if your timezone differs from butler's timezone, it will notify you of this and prompt you to update your butler timezone. See [here](https://support.atlassian.com/trello/docs/butler-time-zone/) for more details.


Tags: automation

butler
Sign up under a wrong company
Asked by Asta LAU:

Hi,

I was trying to sign up an account with my company e-mail for my own use.

However, I was told that "since you signed up with a lvmh.com email, lvmh-maisons org has made you a part of their group.", which I found I might incorrectly sign up an account under a related company.

Is there anyway to delete my account, so it won't affect the "lvmh-maisons org"?


Answers:
author: Alex W
body: Hi [@Asta LAU](/t5/user/viewprofilepage/user-id/4994316) - can you raise this as a ticket at <https://trello.com/contact>
How do I move a card with all its comments to another board
Asked by alvin munene:

I have noticed that every time I move a card from one board to another, some comments and activities from other members of my team disappear from the card, and when I move that card back to the original board the comments and activities reappear. Is there a way I can move a card to another board with all comments without losing the comments and also track the other activities?


Answers:
author: Alex W
body: Hey [@alvin munene](/t5/user/viewprofilepage/user-id/4994213) - unfortunately not, when you move a card to a new board, it loses its activity log.
Automatically move cards to certain lists based on custom field value
Asked by Aleem:

Hi everyone, I am relatively new to the tool, loving it so far.

I wanted to create a history archive of all the tasks that are done. For this purpose I created another board with lists -\> Incoming, A,B,C,D.

Each card has a custom field called "category" which has values: A,B,C,D.

When I move all cards into the list "Incoming", I want them to be automatically moved to lists A,B,C,D based on the values in the field category.

Any help would be greatly appreciated!


Answers:
author: Cheelzapk
body: Hi thanks for your info this is my URL <https://cheelzapk.com/how-to-check-anyone-whatsapp-chat-history-details>


author: Hannah Humbert - Simpla Workflows
body: Hi [@Aleem](/t5/user/viewprofilepage/user-id/4994130) ! Welcome to the community :) You can use [automation](https://support.atlassian.com/trello/docs/butler-overview/) and [custom field variables](https://support.atlassian.com/trello/docs/working-with-custom-fields/) for this. For example:  

*"When a card is moved into list "Incoming", move the card to the bottom of the list "{{%Category}}"*   

<br />

comments: author: Cheelzapk
body: hi, thanks for your info it was very [helpful](https://cheelzapk.com/roblox-password-finder/) for me thanks.
Como faz para aumentar o zoom da plataforma do Trello, sem querer diminuir, por?m n?o sei aumentar.
Asked by cjottah:

Acabei diminuindo o zoom da trello desktop e n?o sei qual atalho usa para aumentar.


Answers:
author: Guilherme Michelotto
body: Ol? Cjottah,  

<br />

Bem-Vindo ao Community! Sempre bom ver novas caras por aqui :)  

Ent?o, eu testei aqui no macOS, e atrav?s do Command e apertando a tecla +, consegui dar zoom no quadro!  

Normalmente, em um computador windows, o comando similar seria ctrl e a tecla +.  

<br />

comments: author: Diego Gon?alves
body: No meu Windows eu baixei o app da Microsoft Store, e n?o consegui aumentar o Zoom com a op??o de CTRL e a tecla +


author: Sumail Alberto
body: No meu Windows consegui resolver o problema atraves das teclas Ctrl e a tecla +
When an item's date is past due change the card's expiration date
Asked by Pedro Watnabe:

I would like to know if there is a way to make a checker that would check the expiration dates of the checklist and if it is overdue change the expiration date of the card


Answers:
author: milynnus
body: [@Pedro Watnabe](/t5/user/viewprofilepage/user-id/4993746)

I have a client that needed to push all overdue items on several boards to the current date. The same method can deployed to a card checklist. There is, currently, no standard Trello automation to do it therefore we had to use the http action to call a custom service to do this.


Tags: checklist

due-date