youngmon/atlassian-qna huggingface dataset:
Trello. Invite members with link in a private workplace
Asked by Elena Taglio:

Hi there,

I have a doubt.. I would like to invite members (a whole company) by link, but only members with SSO ( so a certain domain) can access to the workplace invited in and i don't want that they can copy and send out the company the link.

I tried many ways. I sent the link to a colleague with SSO, but she isn't a member of the workplace and can't access to the workplace.

Someone can help me with any suggestions..

Cheers


Answers:
author: Jesse Klein
body: Hello Elena,

Welcome to the community. It looks like you have stumbled onto the Statuspage community instead of Trello. If you were looking to ask a Trello question, please take a look here: <https://community.atlassian.com/t5/Trello/ct-p/trello>

That way, it will get to the folks that have the right answers. I hope you have a great day!

Regards,  
Jesse
Is anyone else having slowness or trouble connecting right now?
Asked by Paul Sasse:

I tried to save an update to a card and it won't save.


Answers:
author: Manon Soubies-Camy
body: Hi [@Paul Sasse](/t5/user/viewprofilepage/user-id/4605212) and welcome to Community!

It works well on my side, did you happen to upload any large attachments to your card?

You can check Trello status here if you ever wonder if there is an active incident: <https://trello.status.atlassian.com>

Hope this helps,

- Manon
How to remove label titles from showing up on board view
Asked by Mallory:

All of a sudden the title for each label is now showing up on my board. I still want the labels to be titled but I don't want the titles showing up like this. How do I turn it off?


Answers:
author: Felix
body: Click on any of the labels on any card to toggle showing or hiding labels.

comments: author: Mallory
body: [@Felix](/t5/user/viewprofilepage/user-id/853253) OH MY GOSH, so simple. LOL. Thank you!
how to get webhook response
Asked by Kartik:

[https://api.trello.com/1/webhooks/?callbackURL={callbackURL}\&idModel=5abbe4b7ddc1b351ef961414](https://api.trello.com/1/webhooks/?callbackURL={callbackURL}&idModel=5abbe4b7ddc1b351ef961414)

I was created web hook

but callbackURL my website url in not get response

response get in [https://webhook.site](https://webhook.site?)

but how to get response in my website URL


Answers:
author: milynnus
body: [@Kartik](/t5/user/viewprofilepage/user-id/4605059)

The callback URL is an endpoint. Unless that endpoint writes back into Trello, I am not sure I understand what you meant by a response. When setting up a webhook, Trello would verify that you have the endpoint in place. If not, the webhook will not be created.

Typically I would associate "response" in the context of a response = requests.post(.....)
Using Chrome extension List Layout...
Asked by Michael Streb:

I am looking for a way to reduce list size or views and thought that List Layout may help. I downloaded the chrome extension but can't find where I would access it's ability to help me. Is that from within Trello and if so, where? Thanks so much


Answers:
author: Alex W
body: Hi Michael,

I'm not sure what you're referring to by 'reduce list size or views' - if you're referring to the width of a list, you can't do this natively.
Achive last moth list
Asked by Steelkoo:

Hi, is it possible to archive all lists created last month? I tried to make a "Calendar command" where every month I archive a list with name {monthname-1m}, but the lists created are in format {date} and I want them to be named like this. So I am trying to archive e.g. list name of October 20, 2021 but it searching for lists named October. Is there a way to make a condition sth. like "List name contains {monthname-1m}"?

Thank you!


Answers:
author: Steelkoo
body: I made this workaround for those interested :) Not exactly what I wanted but... I think anything better up for now

![Sn?mek obrazovky 2021-10-20 152107.png](https://community.atlassian.com/t5/image/serverpage/image-id/165826iFF0948C241D506A1/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2021-10-20 152107.png")![Sn?mek obrazovky 2021-10-20 152232.png](https://community.atlassian.com/t5/image/serverpage/image-id/165827i1ACC5E29FA273E70/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2021-10-20 152232.png")


author: Felix
body: Hey [@Steelkoo](/t5/user/viewprofilepage/user-id/4604743) - I wrote this article a while ago to explain how we do this with Butler: <https://community.atlassian.com/t5/Trello-articles/Automating-cleanup-A-way-to-use-Butler-to-keep-your-board-tidy/ba-p/1685337>

comments: author: Steelkoo
body: Not exactly what I meant but I found out it's better for me to make a new board where I am going to archive the tasks because the list archive doesn't show list items seems like.

Anyway thank you for your response :)


Tags: archive

list
What is wrong with Trello?
Asked by Rajko Versic:

So after Atlassian took over trello, app is constantly colapsing. Not once we have problems till this year... is this going to be solved or what is going on?

This is now very disapointing... thing should be better, not worse... if you want to do some changes.


Answers:
author: Mike West
body: Are you having problems today, ours is in a right mess today, on release day, not amused...

comments: author: Rajko Versic
body: Almost every day now... this is ridiculous. Its clearly something wrong with server or something. All problems apeared, when this atlassian came in.


author: Michael Pryor
body: Atlassian purchased Trello about five years ago, so I don't really agree that any problems you are seeing would be a consequence of that. Regardless, I would like to understand more about the problems.

Today I'm not aware of any outages, so if you are having some kind of trouble, please paste some diagnostics like screenshots or other info so we can try to figure out why its happening.


author: Evan Meyers
body: Agreed with the concerns on downtime. My company does not use trello, but I use it personally to manage my life/work as a GTD'er. The stability issues have wreaked some major havoc on my life. I'm hopeful that stability levels off or I'll need to pursue another option for managing my data. After several years of reliability, I can't chance having everything important locked up in a system that may go down for the majority of the day repeatedly. Things are working for me today, but I've had downtime several days over the past week or two - all were known outages, nothing special for just me.

comments: author: Michael Pryor
body: We have had some downtime and we are working to make that better. We do have systems that allow us to prioritize traffic for our paid customers during those times, but regardless our intent is to have zero downtime for all users.


author: Andy
body: ![Screenshot 2021-10-20 at 13.54.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/165848iCC1E81A45742D6D7/image-size/large?v=v2&px=999 "Screenshot 2021-10-20 at 13.54.44.png")

comments: author: Michael Pryor
body: Under the Help menu there is a link to export logs. Can you do that and send to us using <https://trello.com/contact> ?


author: Andy
body: The app for me is now just blank and useless on Mac, and this is after an upgrade, full uninstall, and reinstall. Lost all faith in this app.

comments: author: Michael Pryor
body: Can you paste a screenshot?


author: Rajko Versic
body: Exactly the same thing happened to me 2 days ago on WIN10... like Andy said - trello was blank and useless.

Problems apeared when you went to change workplaces... trello was very user friendly app. Now my customers can't find boards, you made even searching much more difficult. But that are things, you can solve, eventhough it takes more time.

But obviously you did something that made app much more sensitive or demanding. Trello is crashing and that is not good. We have lots of data and now we have to pursue other option if that continues...
I accidentally deactivated the new trello navigation
Asked by Theo Sancerni:

how can I reactivate it?

Thanks for help !


Answers:
author: Jenny
body: Hi [@theo](/t5/user/viewprofilepage/user-id/4541716) , if you go to [www.trello.com/\[yourusername\]/labs](http://www.trello.com/[yourusername]/labs), you'll see a toggle that you can check to reactivate the new navigation. Hope that helps!![Screen Shot 2021-10-20 at 11.02.05 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/165874i1E1A8A6B0408B681/image-size/large?v=v2&px=999 "Screen Shot 2021-10-20 at 11.02.05 AM.png")
Cannot Move List (You Have Too Many Lists)
Asked by Mike West:

We've been using Trello as a bug tracking page, and overnight it ran out of space and now we can't add any lists as i have archived thousands over the last many months (Mainly because there wasn't a delete option).  

Checking the support, you need to unarchive the lists and then move them to another board and delete them (which is obviously a bit of a faff!).  

So, i have created a new kill board, unarchived some archived lists and selected them to move to the new board. They disappear for a second, then a box with 'Sending...' Appears, and then they reappear.  

Also, if i try to manually create a list on the new board i get a 'Could not connect to Trello' message.  

I can archive, unarchive or move cards, but i can't do anything with lists and as lists are meaning we can get no more bug reports in, it is a pretty major issue!  

Any ideas?  

Thanks,  

Mike...  

(P.S. today is release day, great timing!)


Answers:
author: Andrew
body: I'm having the same problem, hope somebody finds a solution. I thought maybe my laptop didn't have enough memory so I closed everything and restarted but that didn't work. I also can't move lists on my phone either.


author: Mike West
body: We've managed to move some lists out with an automation tool (None of us could do it manually), but we still can't create any new lists on the board or move any manually.
Searching for cards by label from the search bar
Asked by iliaskzz:

Hi,

I'm trying to search for cards in a board / workspace that have a specific label

I want to do that from the search so as to be able to save the search for future usages

However it seems that it's not working and the results are inconsistent from the search bar.

When I look up the cards with the following label "Project Bible" from the search card menu at the right of the board, Trello finds the card

![Search by label.PNG](/t5/image/serverpage/image-id/165768iCC8050C474C93ACF/image-size/large?v=v2&px=999 "Search by label.PNG")

However when I type the exact same label name in the search bar using the syntax, Trello finds no corresponding card although I can the card in the board

![label from search bar.PNG](/t5/image/serverpage/image-id/165771iDBD28F269AC78A7A/image-size/large?v=v2&px=999 "label from search bar.PNG")

![label from search bar 2.PNG](/t5/image/serverpage/image-id/165772i719DE2A5592E6086/image-size/large?v=v2&px=999 "label from search bar 2.PNG")

Any ideas on how to approach that ?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236) try:

![Screenshot_20211023-220744_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/166320i74193D14667B648C/image-size/large?v=v2&px=999 "Screenshot_20211023-220744_Chrome.jpg")

comments: author: iliaskzz
body: thank you [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) I tried it and it works. That was very helpful

Maybe Trello should add some instruction about the syntax to use when using that search feature.


author: Hannah Humbert - Simpla Workflows
body: Yes, I agree - it took me a minute to figure it out ?


author: Laura Heggem
body: My cards used to look like the top picture but now they look like this... How can I get them to go back to the full card view?![SnipImage.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/208886iECA86BCBABA98582/image-size/large?v=v2&px=999 "SnipImage.JPG")


author: Jose Luis Gaitan
body: Hello, [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236) ; welcome to the Community

To search by label in trello you must do the following:

label: (here the name of the label)

I enclose a link where you can find help about it:

<https://help.trello.com/article/808-searching-for-cards-all-boards>

comments: author: iliaskzz
body: thanks [@Jose Luis Gaitan](/t5/user/viewprofilepage/user-id/4498118) I tried the syntax you mentionned label:

It does not seem to work neither

![label search bar 3.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/165805iB8189E53F7BE394A/image-size/large?v=v2&px=999 "label search bar 3.PNG")

Any thoughts ? Thanks


author: Jose Luis Gaitan
body: In the search bar you can see an arrow at the right side. If you click on it, you'll go to the search panel and I'm sure you can do the search there perfectly.


Tags: label

search
Is there any way to search for checklists in the search bar?
Asked by Leonardo Cantanhede Leon:

Ao tentar pesquisar a lista de verifica??o na barra de pesquisa, mostra apenas o cart?o onde est? a lista de verifica??o. No entanto, ao digitar uma palavra na pesquisa, podem existir v?rias listas de verifica??o com a mesma palavra na pesquisa, o que dificulta e atrasa a localiza??o da lista de verifica??o correta. O correto seria digitar a palavra na barra de busca e mostrar todos os checklists com a palavra digitada, como ? feito com os cart?es.


Answers:
author: Felipe Kowalczuk
body: Oi [@Leonardo Cantanhede Leon](/t5/user/viewprofilepage/user-id/4604355)

Seja muito bem-vindo a comunidade Trello. :)

Com rela??o ao seu caso, voc? tem que usar um operador de busca ao pesquisar por uma palavra chave na barra de pesquisa.

**Exemplo** : o nome do checklist (lista de verifica??o) ? "Mercado". Voc? vai escrever na barra de pesquisa **checklist:mercado**. Como resultado vai te retornar todos os cart?es que possuem checklist com a palavra-chave Mercado.

Para saber mais informa??es a respeito dos operadores de busca, veja a p?gina <https://help.trello.com/article/808-searching-for-cards-all-boards>

**Observa??o**: n?o ? case sensitive, n?o h? distin??o entre letras mai?sculas e min?sculas.


Tags: search
Mutually Exclusive Boards?
Asked by Lyceum Operator:

Hi im building a project management flow with Trello. Currently, I am planning to have each team member to have their own respective board. Each teammate will eventually complete a card and then send to a QA. The QA has their own board as well. However, for a team member to send a card to the QA board, he/she must be a member of that board (QA board). I don't want the team member to have visibility of the QA board. Is there a workaround to this? Or is there a way to limit member of a board to see only specific lists or cards?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Try create a butler card button called "Ready for QA" and have the action move the card to the QA board. As long as the person creating this automation has access to all boards, I would assume it should work! This also means fewer clicks for the team member, so win-win ?

comments: author: Hannah Humbert - Simpla Workflows
body: Ok, my assumption was wrong - the card button throws an error if the person triggering it doesn't have access to both boards. What did work though was to create a Butler rule instead, so you would just need to create something along the lines of:  

"When the "Ready for QA" label is added to a card, move the card to the QA board".  

The trigger could also be based on moving the card to a specific list if you wanted to automate that process further - adding the label just adds a bit more control for the member to decide when they want the card to shoot over to the other board.  

So now, whenever someone adds that specific label, the card will move to the QA board, regardless of whether they have access to it or not


author: Lyceum Operator
body: Wow awesome. Thanks for the solution!!
Child card naming
Asked by Erin Ussery:

I've created a couple of template cards with several child cards (9). When I copy the template or create a card from the template, everything creates as it should until I rename a child card on the copy or the card I created from the template. The child card name then gets updated on every card - copied or created. I need each copied/created card to be unique and have unique child card naming - we track client accounts and I need the child card to reference one client only. I'd like to be able to create/copy for each client and then re-name the children cards specific to the client as applicable without changing child card names for other clients. Please help :-)


Answers:
author: Hannah Humbert - Simpla Workflows
body: When you say "child card", do you mean check-list item?

comments: author: Erin Ussery
body: No, When using the Hello Epics power-up, you can create child cards that attach to the main parent card. The example we have is that we have clients that are renewing service for 1/1/22. The parent card holds all of the main client information. We then attach child cards with the various groups of tasks that must be completed for the renewal. Like there are several steps to take when updating their membership in our system. The child card would contain those specific items along with due dates, assigned to, etc. We also kind of see it as the child cards are checklist items for different team members. Does that help? Thank you for your question!


author: Hannah Humbert - Simpla Workflows
body: Hi Erin! Sorry for the late reply. Thanks for clarifying - that clears things up! I think with Hello Epics, when relating a child card to an epic, you can either create a new one in the epic card, or search for an existing card and link that to the epic. Are you doing the latter? If so, that would explain it - it's the same card that's being related to multiple epics when it should be seperate cards.
Do you have to have premium to add a location to a card?
Asked by Jim Benfatti:

I went to add it as a powerup and don't see it there. Thanks.


Answers:
author: Suvradip Paul
body: Hi [@Jim Benfatti](/t5/user/viewprofilepage/user-id/4603677) ,

Thanks for posting and welcome to the community.

As per trello official guide , Map View works on Premium Workspace - <https://help.trello.com/article/1245-map-view>.

But, I have one suggestion. If you can add the location as link I hope that should work.

Please let me know if that helps.

comments: author: Jim Benfatti
body: Awesome thanks


author: Suvradip Paul
body: [@Jim Benfatti](/t5/user/viewprofilepage/user-id/4603677) - Cold you please accept the answer if that helped you so that it can be referred in future in this community?

Thanks.
Butler - automatisation - Some rules are not visible or editable to other Admins
Asked by xiller:

Hey guys,

big problem here. We created some rules and due date automations for our customers and tried to let them manage it themselves.   

On some of the boards butler section the rules and due date automations are not visible via any other admin account then mine (I created all the rules and automations through my personal account).

Also, some of the rules I created with my personal admin account, that ARE visible for other accounts, are not possible to be edited, copied or deleted via other admin accounts then mine.

Even when the other admin changes the user in the filter section from butler, these kind of problems seem to appear.  

We appreciate any kind of help - or lecture about how the administrative powers in butler are working out.

<br />

Thank You


Answers:
author: Ryan
body: Hi there,

It is only possible for a Workspace admin on a Premium subscription to see rules that are enabled by others. The Workspace admin is then able to disable the rules, but not able to edit them directly.

It sounds like you're referring to board admins - could be this the case? Board admins don't by default have access to rules enabled by other board admins.

Thanks!

Ryan

comments: author: xiller
body: Hi,

Both are Workspace Admins on a Premium Subscription.

[@Ryan](/t5/user/viewprofilepage/user-id/3704695) please check this out: <https://community.atlassian.com/t5/Trello-questions/Butler-I-am-an-admin-but-I-can-t-see-the-rules/qaq-p/1657806#U1852201>

i think you could answere there. Thank you!!


Tags: administration

butler
Auto - Archive Rule
Asked by Allie:

We are looking for an automation solution to automatically archive cards in Trello when they have been in the DONE list for more than a set number of days. To attempt to achieve this I created the following rule:

"when the due date is marked as complete in a card inactive for more than 1 days, archive the card"

However this did not appear to work. Has anyone else implemented a similar solution that does work?


Answers:
author: Hannah Humbert - Simpla Workflows
body: A calendar command might do what you want. Try "every day, archive all cards more than 1 day in list Done."

comments: author: Allie
body: Perfect, thank you!!


Tags: archive
Email report with new cards
Asked by Sarah Smallwood:

Hello,

I'm looking to set up an email report that would show me how many cards were added to an entire board within an established amount of time.

Is this possible?


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hi [@Sarah Smallwood](/t5/user/viewprofilepage/user-id/4552369) That isn't currently possible with the built in email reports from Trello

You could look to a tool like [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) to create this sort of report for you

- A report in Blue Cat can have a list of Cards added to the board <https://www.bluecatreports.com/help/articles/create-a-list-of-cards/>

- You can also add email reports <https://www.bluecatreports.com/help/articles/scheduling-email-report-sharing/>

Hope that helps,

Robin
Cancelled account showing a workspace that was private
Asked by Peter Nelson:

Need some Community help ASAP!

We cancelled our corporate account sometime ago but we just discovered a workspace that had been private is now showing as public and is viewable on the Internet.

1. Anyone else have this happen to them?

2. How can I escalate this to (now) Atlassian (this was created when Trello was on its own).

Thanks


Answers:
author: Andrea Crawford
body: Hi [@Peter Nelson](/t5/user/viewprofilepage/user-id/4603534) , you can escalate this to Trello Support at <https://trello.com/contact#/>
How to set a recurrance on a card in calendar powerup view
Asked by Consuela Dunham:

I need to set tasks to recur in different time frames for example some daily some weekly some monthly or more

How can i use one card for this rather than having to create hundreds of cards with different due dates


Answers:
author: Hannah Humbert - Simpla Workflows
body: Would having the dates represented in the card's different check-items work for your particular use-case?
Font Size
Asked by Ted Burton:

All I want to do is enlarge my font size. I'm a radio show host, but my eyesight is deteriorating and it's getting more difficult to read my own notes in Trello. Can't there be some simple way that the average Joe Guy can change font size with a simple Cntl-Alt-?? or something?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Are you using Trello via the web app? If so, maybe there's a browser setting to increase the font size? E.g. [https://support.google.com/chrome/answer/96810?hl=en\&co=GENIE.Platform%3DDesktop](https://support.google.com/chrome/answer/96810?hl=en&co=GENIE.Platform%3DDesktop)


author: Jon Attwell
body: Hey Ted,

If you're on a Windows machine you can either use **Ctrl \& Mousewheel up** or **Ctrl \& +**. This will zoom in which will increase the font size.

If you're a Mac machine use **Cmd \& +**

Cheers,

Jon