Sourcetree install download timeout
Asked by Nigel Morse:

When I try and install sourcetree it always downloads 167Kb out out 3.3Mb and then stops - a little while later I get a download timeout error report:

PLATFORM VERSION INFO

Windows: 6.1.7601.65536 (Win32NT)

Common Language Runtime: 4.0.30319.17929

System.Deployment.dll: 4.0.30319.17929 built by: FX45RTMREL

clr.dll: 4.0.30319.17929 built by: FX45RTMREL

dfdll.dll: 4.0.30319.17929 built by: FX45RTMREL

dfshim.dll: 4.0.41209.0 (Main.041209-0000)

SOURCES

Deployment url: <http://downloads.atlassian.com/software/sourcetree/windows/SourceTree.application>

Server: Apache/2.2.3 (Red Hat)

Deployment Provider url: <http://downloads.atlassian.com/software/sourcetree/windows/SourceTree.application>

Application url: [http://downloads.atlassian.com/software/sourcetree/windows/Application%20Files/SourceTree_0_9_0_5/SourceTree.exe.manifest](http://downloads.atlassian.com/software/sourcetree/windows/Application%2520Files/SourceTree_0_9_0_5/SourceTree.exe.manifest)

Server: Apache/2.2.3 (Red Hat)

IDENTITIES

Deployment Identity: SourceTree.application, Version=0.9.0.5, Culture=neutral, PublicKeyToken=81acde56111400aa, processorArchitecture=msil

Application Identity: SourceTree.exe, Version=0.9.0.5, Culture=neutral, PublicKeyToken=81acde56111400aa, processorArchitecture=msil, type=win32

APPLICATION SUMMARY

\* Installable application.

ERROR SUMMARY

Below is a summary of the errors, details of these errors are listed later in the log.

\* Activation of <http://downloads.atlassian.com/software/sourcetree/windows/SourceTree.application> resulted in exception. Following failure messages were detected:

+ Downloading <http://downloads.atlassian.com/software/sourcetree/windows/Application> Files/SourceTree_0_9_0_5/SourceTree.exe.config.deploy did not succeed.

+ The operation has timed out.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

\* \[04/04/2013 10:26:14\] : Activation of <http://downloads.atlassian.com/software/sourcetree/windows/SourceTree.application> has started.

\* \[04/04/2013 10:26:16\] : Processing of deployment manifest has successfully completed.

\* \[04/04/2013 10:26:16\] : Installation of the application has started.

\* \[04/04/2013 10:26:16\] : Processing of application manifest has successfully completed.

\* \[04/04/2013 10:33:30\] : Found compatible runtime version 4.0.30319.

\* \[04/04/2013 10:33:30\] : Request of trust and detection of platform is complete.

ERROR DETAILS

Following errors were detected during this operation.

\* \[04/04/2013 10:38:33\] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)

- Downloading <http://downloads.atlassian.com/software/sourcetree/windows/Application> Files/SourceTree_0_9_0_5/SourceTree.exe.config.deploy did not succeed.

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()

at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)

at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)

at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory\& downloadTemp)

at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState\& subState, ActivationDescription actDesc)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String\& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

--- Inner Exception ---

System.Net.WebException

- The operation has timed out.

- Source: System

- Stack trace:

at System.Net.ConnectStream.Read(Byte\[\] buffer, Int32 offset, Int32 size)

at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.


Answers:
author: stevestreeting
body: It seems fine here right now, is it possible this could be a temporary / local issue?