youngmon/atlassian-qna huggingface dataset:
Component Activity which appears to be working only with 'Production' environments
Asked by Abhaykumar Patil:

I am trying to post events for component activity for DEV, TEST and other non-production environments however it looks like REST API POST requests are successful, but it doesn't appear to be getting updated on the component page. Also I see there are multiple environments are supported through POST API but on component page we have only two options to choose 'Production' and 'Staging'.


Answers:
author: Steffen Opel _Utoolity_
body: Hi [@Abhaykumar Patil](/t5/user/viewprofilepage/user-id/5248366)

This is simply bad and misleading DX/UX, insofar Compass oddly only supports the two environment types 'production' and 'staging' so far, even though the widget suggests exactly what you expected (and the underlying API supports more types indeed).

Unfortunately I didn't even get a response from the usually very responsive Compass team when asking about this after the [introduction of staging support](https://community.atlassian.com/t5/Compass-articles/Environmentalists/bc-p/2314449#M72), but the team at least acknowledged my subsequent clarification request on their own respectively misleading [DevEx Roundup](https://community.atlassian.com/t5/Compass-articles/DevEx-Roundup-Join-Compass-in-Vegas-connect-Jira-to-your/bc-p/2314543#M30).

Cheers,  
Steffen

PS: Given you ask about the API, I can confirm that we support all environments within our [Develop with AWS (Compass)](https://go.utoolity.net/apps/develop-with-aws-compass) app and can seemingly ingest the data just fine, i.e. I expect the data for other environments to be properly stored in the backend already so that it will hopefully just show up once Atlassian has removed this annoying frontend limitation.
Ability to view all components (similar to the home view)
Asked by Ken Young:

As we are beginning populate compass with more component information, it is becoming much more useful to see a consolidated view of activity for our organization.

One question is if there is a way to build an activity view of components that crosses teams? In the Home view, it is showing the information only for teams you are a member of. We have some components that are really "owned" by multiple teams (utility-libs) so we would like a multi-team view.

Thx

Ken


Answers:
author: Patrick Hill
body: Hey Ken!

We're looking at updating our Home view so we'll take your feedback under consideration as we evolve Compass.

One pattern we've used internally inside Atlassian is creating larger Teams inside Compass (by adding the members of multiple teams into one larger squad), and then having that larger Team own these shared libraries and other utilities.

Hopefully that helps!

comments: author: Ken Young
body: Thanks [@Patrick Hill](/t5/user/viewprofilepage/user-id/502126) . That is something that we are considering as well. Something like "Engineering Team ", etc. We are trying to align our needs for the use of teams (aka separate work for separate standups / boards) away from our view needs (like in Compass). Of course the answer is to allow multiple teams be assigned to some component, but having shared responsibility makes more challenging when trying to determine accountability.
SAML Single Sign On failed
Asked by Sui Chen:

![Screenshot 2023-09-27 at 15.48.24.png](/t5/image/serverpage/image-id/283169i69A9B7A0099A6C51/image-size/large?v=v2&px=999 "Screenshot 2023-09-27 at 15.48.24.png")


Answers:
author: Sui Chen
body: Cannot login, show the picture as before and I use the apple connect to log in
What data does compass store, especially related to the various repos it connects to?
Asked by Robert Noble:

Hi All,

Our team is looking to leverage Compass in our organization but there are a few concerns from our InfoSec team.

1. Compass is a beta product and typically beta products are not fully supported. Moreover, having that connected to prod systems raises concerns for them. There is a concern there and a question around when it will go into GA (I know no date as of yet has been mentioned).

2. More importantly, they want clarification on what data is actually stored in Compass. Their primary concern is around development code and similar data being stored in Compass. My understanding is that Compass merely connects to the repos and does not store any code itself, however they do want a clarification from Atlassian.

Let me know if this is the right spot to ask these questions!

Thanks!


Answers:
author: Robert Noble
body: Can someone from Atlassian answer this?

comments: author: Josh Campbell
body: Hey Robert, Compass doesn't store your source code. We process webhooks from Bitbucket, GitHub, GitLab and store the related events and metrics detailed here in our docs <https://developer.atlassian.com/cloud/compass/integrations/integrate-Compass-with-GitHub/>. If you use the [config as code feature](https://developer.atlassian.com/cloud/compass/config-as-code/what-is-config-as-code/), we look for a \`compass.yaml\` file in the repository. And of course, we'll store the link to the repository itself. But no source code!

Look for official announcement on general availability very soon :)
Create an API catalog in Compass
Asked by Tongyu_Wang:

We are experimenting with Compass as a potential implementation of our internal developer portal. One feature we have urgent need is to create an internal API catalog. While we can create a component catalog in Compass of various types and add "other link" to API specs, API is not one of the native types supported. As we are putting stronger emphasis on "API First", we'd like to treat API specs as first class artifacts. A few questions for the product team and the community:

- What's the best practice to create such a catalog in Compass? Should we use Service, Capability, or other types? Should we use labels?

- Is there plan to add API as a native component type in the future?

Thanks in advance!


Answers:
author: Pavel Shkleinik
body: I'm not sure that there is a best practice, but my gut filling is that Service would be the closest to API type atm. Also there is Swagger UI Forge App (<https://developer.atlassian.com/cloud/compass/integrations/integrate-Compass-with-Swagger-UI/>) that can render your API spec in human friendly way.

comments: author: Tongyu_Wang
body: Yes I agree that Service + labels is probably the best we can do to create an API catalog based on the current product capabilities, but also curious if the product team has any plan for API catalog as a first class feature.


author: Tongyu_Wang
body: I think that could be made to work with links to api specs and an agreed upon label so people can run a component search to see a list of components with apis, but that feels more like a workaround than an intentional feature. My preference would be that API is treated as a first class component type and maybe even with its own dashboard, something similar to [Backstage.](http://backstage.io)
Compass and Jira "Bulk Change" - compass id format
Asked by Ken Young:

Hello

I am in the process of migrating our jira "issues" from using components to using Compass components. I know that there are future improvements to bulk editing coming, but for today it appears that a text based identifier is needed to do the bulk move.

My question is in what format should that data be put into the Bulk change tool? (compass id, URL to the components, other)?

Thanks


Answers:
author: Katie Silver
body: Hi Ken, thanks for reaching out!

So, to use the integration today, you'd need to use the Component ARI, which you can find by clicking the **...** menu on the top right of a Component screen. I know it's a bit of a pain and it's definitely a long process that way.

However, I'd actually suggest holding off on this work. I'm working on an announcement (set for next week) about our new version of the JSW integration, and it won't require any of this work. We're going to align with the Jira Components field.

I hope this isn't too much of a hassle - let me know if you have any questions and otherwise keep an eye out for info very soon.

comments: author: Ken Young
body: Thanks for the quick response Katie. I was only a few "testing" tickets in, so I will hold off until next weeks announcement. Looking forward to testing the feature out.


author: Katie Silver
body: Hey Ken - check out our feature preview here: <https://community.atlassian.com/t5/Compass-articles/Coming-this-December-a-new-and-improved-integration-between/ba-p/2498839>


author: Ken Young
body: Thanks for heads up. If I am reading correctly, this will be "preview-able" in Dec?


author: Katie Silver
body: We'll have our first release in Mid-December. I'll provide a way closer in to opt-in to the first cohort, if you want to start using it then! otherwise it will be 100% available in January.


author: Ken Young
body: Thank you Katie. Yes, I believe we would like opt-in to the cohort.

Ken


author: Katie Silver
body: ok great! I'll keep you posted.


author: Katie Silver
body: Hi [@Ken Young](/t5/user/viewprofilepage/user-id/4596309) ,

I just posted a link to the signup form - would you mind filling this out for me, so we know what site to activate the integration on?

[Sign up link for early access to Compass x JSW integration](https://forms.gle/FpZX6jph6jatjgaFA)


author: Ken Young
body: Thanks [@Katie Silver](/t5/user/viewprofilepage/user-id/641274) . Form submitted.
Compass Activity view on a component only shows the Production and Staging Environments
Asked by Tom Moran:

Hey All,

Seems this question has been asked before and have linked some previous threads that didn't appear to have a answer. In Compass the Activity view on a component only shows the Production and Staging Environments. The API shows the Valid values as: `PRODUCTION`, `STAGING`, `TESTING`, `DEVELOPMENT`, `UNMAPPED`

Currently we would be unable to send events for our Dev environment, or more specifically seems we can send them but cant view them.

![Screenshot 2023-09-15 at 10.48.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/280843i1A02C3D152574256/image-size/large?v=v2&px=999 "Screenshot 2023-09-15 at 10.48.00.png")

Is there anyway to align the Frontend Activity view with the backend API / provide a drop down for the Development environment?

Previous threads are here:

<https://community.atlassian.com/t5/Compass-questions/Cannot-see-development-environment-for-Compass-component/qaq-p/2393414>

<https://community.atlassian.com/t5/Compass-articles/Environmentalists/ba-p/2296892#M72>


Answers:
author: Tom Moran
body: Is there any way of escalating this? Its pretty much a dealbreaker for future use of this tool for us and without a answer we will have no choice but to look elsewhere...


author: Reinier
body: We need this also. I understand that it will affect some work on Atlassian side but please fix it.
Jira Service Management Deployments
Asked by Jake Sorrentino:

Hello,

I work on a team that does both development and help desk support for our ERP software. We have recently switched our helpdesk over to Jira SM and are beginning to learn how to integrate that into our existing Jira Software. One issue we have is that when we get a ticket from a user about a fix that needs to be made in our ERP, it gets added to our Kanban board with our other development work for the Sprint. We work in 3 environments of our ERP, and typically we mark these tickets as Done before their promoted to our Production environment (which is usually part of a Release with other updates). Is there a way we can add these JSM tickets to a Deployment/Release, and in a way that communicates to the user that it is in process of being deployed?

Also, would love advice from anyone on similar teams on how to improve our workflow and customer service!

Thanks!


Answers:
author: eugenio_onofre
body: Hi [@Jake Sorrentino](/t5/user/viewprofilepage/user-id/5315919)

Welcome to the Atlassian Community.

The right way to achieve what you are expecting is using both ISSUE LINK and AUTOMATION solutions.

With issue link, you can relate all incidents reported by your users on the JSM project to one or more bugs/improvements in your Jira Software. Please refer to [this documentation](https://support.atlassian.com/jira-service-management-cloud/docs/link-subtasks-issues-and-pages-from-the-new-issue-view/).

Atlassian Automation will help you to add comments and update the incident tickets whenever the Jira Software ticket is update. Please refer to [this documentation](https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/).

Please do not forget to accept this answer in case it helps you resolve your issue as it may help other community members in the future.

Regards,  
Eugenio


Tags: jira

jira-cloud

jira-development

jira-service-management
graphql to search for all components
Asked by Ken Young:

Hi All,

I am looking for some examples on using the graphql api to search for components. I probably can push my way through, but if there are examples available, it would accelerate my efforts.

I am specifically looking to create the following queries:

* Return all components
* Return component by name

Thank you


Answers:
author: Pavel Shkleinik
body: There is a series of articles describing in detail how to authenticate and query Compass GQL API:

* <https://community.atlassian.com/t5/Compass-articles/Using-the-Compass-API-Authentication/ba-p/2283266>
* <https://community.atlassian.com/t5/Compass-articles/Using-the-Compass-API-GraphQL-Samples/ba-p/2290599>
* <https://community.atlassian.com/t5/Compass-articles/Using-the-Compass-API-Customize-GraphQL-samples/ba-p/2298895>

once you read/watch these articles you should be able to run queries like: <https://github.com/atlassian-labs/compass-examples/tree/main/snippets/graphql/search-components>.
Can Atlas integrate with a local server version of Jira?
Asked by Michael Latiolais Latiolais:

Can Atlas, a cloud product, integrate with a locally installed server edition of Jira?


Answers:
author: Walter Buggenhout
body: Hi [@Michael Latiolais Latiolais](/t5/user/viewprofilepage/user-id/5452123) and welcome to the Community!

It would not be fair to say Atlas and Jira server/DC really *integrate*. Atlas has a lot of fields where you can link to external content. And since your Jira on prem is a web application, you can add links to URL's from your Jira.

However, Atlas has integration with custom fields, smart links, etc that are cloud only features. Those are not available to speak of a true "integration".

Hope this helps!
Exploring Kanban as a Portfolio Overview Tool in Atlas: Seeking Creative Solutions
Asked by Marco Amicucci:

Hello Atlas Community,

I'm new to Atlas and I've noticed **there isn't a Kanban view** for projects.

I'm aware of the conventional use of Kanban for individual project management. However, I find Kanban boards extremely useful for a holistic view of project portfolios. Despite understanding the typical perspective that Kanban may not be the ideal tool for this, **I still see great value in it for overarching project visualization**.

**Is there any way to view projects in a Kanban format in Atlas?**

I'm curious if there's a way to integrate a Kanban-style overview within Atlas, perhaps even through a Trello integration? I'm eager to hear any creative ideas or solutions that might help address this need for a comprehensive project portfolio view using Kanban. **Any insights or workarounds would be greatly appreciated!**


Answers:
author: Amanda Barber
body: We have a Jira Software Kanban board that displays our Epics. Then, each epic is linked to a project in Atlas. From the epics in Jira, you can view Atlas updates and post updates, too.

comments: author: Vladimir Petrovi?
body: Hi Amanda, do you might have the idea how to link more than one epic in atlas?

Or if you have any experienced workaround, i would appreciate if you could share it with me?

Thanks in advance.


Tags: kanban
Atlas/Jira Goal Linking
Asked by Margarita:

When using Atlas, it is possible to link a Jira Epic to an Atlas Goal from Jira. However, it is not possible to link to a Jira Epic from an Atlas Goal.

Any suggestions on how we can link the Jira epic to an Atlas Goal?


Answers:
author: Walter Buggenhout
body: Hi [@Margarita](/t5/user/viewprofilepage/user-id/4278231),

As a matter of fact, you can. If you open a goal, navigate to the *Jira* tab and click *add iJira ssue*:

![Screenshot 2024-03-16 at 14.44.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/312498i6DBBF3A07FA83E74/image-size/large?v=v2&px=999 "Screenshot 2024-03-16 at 14.44.59.png")Yo do need to paste in the link to the issue, but you can even add multiple issues there.

Hope this helps!


author: Nicola Sun
body: Hi Margarita,

Thanks for reaching out.

You are right, there is no way of linking a Jira Epic directly from an Atlas Goal today. I have added your input to our insights, so that it will be considered when this capability is worked on.

In the meantime, a workaround could be adding the link in the About tab.

comments: author: Edward Wilson
body: We have a custom issue type, Initiative, in Jira, which we use to group epics. These are goals in Atlas, but they are not linked; we can only include the contributing projects. We'd love to be able to link a goal to a specific issue in Jira, too!  

<br />
Notification Hub in Atlas to receive also JSM Customer Notifications
Asked by Matus Klaudiny:

Hello all,   

We have recently start utilising this hub - <https://team.atlassian.com/notifications>

We like the format and ability to filter for product specific notifications etc.   

In the atlassian stack we have also JSM and we utilise it mostly for internal customers as employee helpdesk - meaning our employees are customers of the projects. Is there a way where would also get customer notifications visible also in the atlas notification hub? It seems like only Jira / Confluence or JSM projects notifications (where employees have access to the agents view or have browse issues permissions to these projects) are landing in there..   

This would greatly improve visibility of work for us since we could rely on this hub only instead of having email channel to be checked for JSM customer notifications / updates.  

Hope I explained it properly.


Answers:
author: Nicola Sun
body: Hi Matus,

Thanks for reaching out, I can see the use case for wanting JSM customer notifications in the one place.

I've added your input to our backlog so that it can be considered when the capability is being worked on.


Tags: notification
Please support filtering by dates
Asked by Jack Ukleja:

Hi,

When doing "delivery wall" style status updates at the company portfolio level, we are often needing quickly jump through views for based on organisational units, showing all the project or goals due that quarter/year.

While its relatively easy to filter the organisational units using team or reporting line filters, there is no way to filter on target dates.

Can we please have a way to filter on target dates? This will make it very easy to create view of yearly or quarterly OKRs for example.

Right now the only way to achieve this is by manually labelling the relevant items.

Thanks


Answers:
author: Nicola Sun
body: Hi Jack,

Thanks for reaching out, I understand the need to filter by target dates.

I've added your feedback in our backlog.

Thanks,

Nicola
Contributing Atlas projects from sub-goals - usability problems
Asked by Jack Ukleja:

Our team only just recently noticed that underneath Goal -\> Project views there is actually an expander to view all the **Contributing** Atlas projects from sub-goals.

Can the UI be made a bit more obvious here?

Perhaps a tree view would be simpler? Or have the expander on the left hand side?

Cheers


Answers:
author: Carlos Garcia Navarro
body: Hi [@Jack Ukleja](/t5/user/viewprofilepage/user-id/4807337) ,

That's an interesting observation. I agree that it may be easier to miss, so I'd recommend to bring it up when training the teams on the use of Atlas.

I'd also prefer it on the left side (which would make it consistent with other views, like in the Goals-\> All goals, where I can see the arrow to expand into sub-goals to the left of the goal.

Thanks!
Problems with Intercom / Messaging product team
Asked by Jack Ukleja:

Hi team,

I'm not sure if I'm doing something wrong here, but I'm unable to create _new_ conversations in the Atlas Intercom (team chat) feature. I can see all my previous convos but for the life of me now cannot work out how to create a new one. When I try to contact via previous messages threads these tend to go unanswered. I will post my feedback/queries in other community threads for now

Cheers


Answers:
author: Nicola Sun
body: Hi Jack,

Thanks for reaching out, Intercom chat has been turned off.

The best way to post feedback / queries is either via Community or the 'Give Feedback' button in the top navigation bar within Atlas. Also happy to jump on a call to chat through if you prefer.

Thanks,

Nicola


author: Amanda Barber
body: [@Daniella Latham](/t5/user/viewprofilepage/user-id/5089518) might be able to help here.
How does the no update feature work?
Asked by Jennifer Rudd:

On the home page, there is data to show "no updates" projects.

I have a project which last had an update 7d ago (on a Tuesday), so the new update to keep it weekly is expected today. This project does not show in "no updates".

I have another project which was showing in "no updates", which was updated today, but is still showing here.

Our schedule of updates is weekly on Fridays.

Based on this, I think what this section is actually showing is;

"projects which did not have an update on the last weekly cycle of Mon-Fr". Meaning even updating it now will not remove it from the "no updates" section, and explains why a project due it's next weekly update won't show, because it did have one last week.

Is this correct?


Answers:
author: Zoey Wang
body: Hi [@Jennifer Rudd](/t5/user/viewprofilepage/user-id/4877403)

What you mentioned here is correct.
> "projects which did not have an update on the last weekly cycle of Mon-Fr". Meaning even updating it now will not remove it from the "no updates" section, and explains why a project due it's next weekly update won't show, because it did have one last week.

The Project homepage displays activities that happened in the cycle of Monday to Friday of last week no matter whether any updates are made the week after or now.
Feature request: Filter by Target Date
Asked by Nick Sweet:

I'm surprised there doesn't seem a way to filter goals by target date. We want to create views with goals for each quarter, but there doesn't seem to be a way to do that. Am I missing something? Are there workarounds for this?  

I'd love a filter where I could see all goals targeted to end, for instance, in the next 6 months, or on a specific date.


Answers:
author: Jack Ukleja
body: I echo this. I posted my feature request here [Please support filtering by dates (atlassian.com)](https://community.atlassian.com/t5/Atlas-questions/Please-support-filtering-by-dates/qaq-p/2629985)


Tags: filter