youngmon/atlassian-qna huggingface dataset:
Change month of yearly bill
Asked by LVLUp Strategies:

I am starting to plan and budget for next year and was wondering if it's possible to change the month of our yearly bill? For example we get billed in April 2023 but what if I wanted to pay for 2023 in December of 2022?


Answers:
author: Alex W
body: Hey [@LVLUp Strategies](/t5/user/viewprofilepage/user-id/5051580) - welcome to the Community!

We do not support billing issues over the Community. Please raise this as a support request at <https://trello.com/contact>

Make sure that when you do this, you set the 'What can we help you with?' field to **Billing**.
Is there a place to get a receipt for my Gmail by Cardbox subscription?
Asked by Shannon Spitzmiller:

I had been using the Gmail by Cardbox add-on. The developer recently started charging for the service. I was wondering where I might be able to find a receipt or proof of payment. I need documentation for my credit card statement.


Answers:
author: Ed McManus
body: Hi! I'm the developer of Cardbox. Please open a board where Cardbox is installed, then go to Gmail by Cardbox (this is a button on cards and at the top of your board) \> Billing \> View invoices, and you can view and download your complete billing history from the bottom of that page. Hope that helps!
Delete a board from a workspace
Asked by Izabella Hammar:

Hi,  

We have a former employee who has created a board in our workspace. None of us can either delete or archive the board, nor can we access his account. How can we delete his board in our workspace?


Answers:
author: Suzie M
body: Hi Izabella,

Happy to help with this.

You can upgrade your Workspace to Trello Premium, which adds several features to make managing teams a bit easier, including the ability for Workspace administrators to take control of all boards in the Workspace and they can [delete the board](https://support.atlassian.com/trello/docs/deleting-a-board/) in question. You can sign up for Premium trial here: <https://trello.com/premium>.

For more details about the above recommendation and other alternatives, see: <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board>.

Hopefully that will help, but please let me know if you have any more questions!

Sincerely,   
Suzie.  
Trello Support Team.

comments: author: Izabella Hammar
body: Thank you :)
Personal Account still pinging previous employer
Asked by Robert Shelton:

Problem:

- created a new account with a gmail account

- former employer getting notifications on card issues

- no idea how we've checked for lack of connections


Answers:
author: Harald Seyr
body: Hi [@Robert Shelton](/t5/user/viewprofilepage/user-id/5051482)

probably simplest way to find the reason where the mails are coming from is to trace the mail servers in the email headers.

You can ask your former employer to forward you one of the mails as an attachment, so not hit the "forward" in the mail itself but rather create a new mail and attach one of the problem mails to the new mail and then send this to you.

When you get the complete mail, you can use the mail client of your preference to open the emails properties (e.g. outlook shows this in the mails properties in the "Internet headers box".

The internet headers show a list of plain text lines starting with "Received". This shows in reverse order how the mails were delivered to your former employer. Probably, this somewhere has a "forwarded by" part that you should check.

Regards,

Harald
Automation - How to assign card to person who clicks button or performs automation
Asked by Joshua Moore:

Hi!

Not sure if this is possible or if I am just oblivious to an already existing automation, but my goal is to create an automation so that when a card is added to a certain list (whether that is by adding a card or clicking on a board button) that the person who performs that action is assigned to that card.

Obviously it's not difficult to add oneself to a card, but it would be nice to have one less thing to do when a card is generated from clicking on a board button.

Any thoughts?


Answers:
author: Brittany Joiner
body: [@Joshua Moore](/t5/user/viewprofilepage/user-id/5033242) hi there! you'll use the {username} variable for this! You can [learn more about variables here](https://support.atlassian.com/trello/docs/butler-variables/), but I believe this is what you're going for.

You will need to create a new rule for each type of trigger (such as moving into a list, or clicking a button), but your action will look like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220506i1DB6F292446E2E2C/image-size/large?v=v2&px=999 "image.png")

The {username} will access whoever triggers the action, ie moves the card, clicks the button, etc.

comments: author: Joshua Moore
body: Amazing! Thank you! I love the variable resource as well. Gives you a lot more options to play with. Thanks!


author: Brittany Joiner
body: [@Joshua Moore](/t5/user/viewprofilepage/user-id/5033242) oh yeah variables open up so many more options for automation!! Enjoy!!


Tags: assign

automation

board

button

card

user
Weekly Due Date Update
Asked by Bryant Hayes:

What I am trying to accomplish?

I want to have the due date of each card updated on a weekly basis.

Board setup

I have a list of M - F with about 2 - 3 cards in each list, I have attached a screenshot of my current board for reference. I also attempted to make two separate commands but I don't know if they are working correctly.

Any help is appreciated.

![Screenshot 2022-10-11 104359.png](/t5/image/serverpage/image-id/220112i25C8998D3DB8E591/image-size/large?v=v2&px=999 "Screenshot 2022-10-11 104359.png")![Screenshot 2022-10-11 104314.png](/t5/image/serverpage/image-id/220113i0759047F1109FD75/image-size/large?v=v2&px=999 "Screenshot 2022-10-11 104314.png")![Screenshot 2022-10-11 104141.png](/t5/image/serverpage/image-id/220114i1CEA8F107A61A41D/image-size/large?v=v2&px=999 "Screenshot 2022-10-11 104141.png")


Answers:
author: Rafael Dill
body: Hy Bryant, thanks for writing to us! Seems like your commands are correct on what you want to achieve. One thing that is worth mentioning is that you can click on the button that looks like a lightbulb to see the Command Log of it, which says exactly when the automation has run and if there are any errors.  

Also, the first command you created works for every day of the week, so you don't need to create any additional commands to cover day-to-day. Let us know if you have any additional queries!


Tags: butler

due-date

rule
Disable the "Card archived" dialog?
Asked by Erik Dietrich:

Sometime in the last month or so, the dialog shown below started appearing whenever I'd archive a card. I realize this might be pretty specific to my use of Trello, but I'm often archiving cards in rapid fashion while also interacting with the bottom left corner of my boards, and I'm a heavy user of the keyboard shortcuts.

This used to go fine. Now, I'm constantly having to stop, and constantly dismiss the dialog box that I have no interest in seeing in the first place. It's not the worst thing in the world, but it is annoying. I find that I'm creating "buffer lists" on the left just so the dialog doesn't cover up other cards and I can ignore it.

Is there a setting where I can get rid of this feature?

![CardArchive.png](https://community.atlassian.com/t5/image/serverpage/image-id/220096iA93BA764473BC439/image-size/large?v=v2&px=999 "CardArchive.png")


Answers:
author: Lara
body: Hi Erik,

Thanks for reaching out!

Sorry to hear that this is affecting your workflow.

Unfortunately, there isn't a way to turn that dialog off, but I have passed your feedback onto our product team.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Comment session
Asked by Larissa Fagundes de Almeida:

Is the comment sessions off? I usualy write something there, and now it disappeared!


Answers:
author: Suzie M
body: Hi Larissa,

Glad to help with this!

It sounds like the comments section on your board has been disabled. You can confirm and re-enable them by heading to the board menu on the right side of your board, click " **More** " \> "**Settings** ", and then select "**Commenting Permissions** ".

We have more information on this here: <https://support.atlassian.com/trello/docs/disabling-comments-on-cards/>

Please let us know if you have any other questions.

Sincerely,   
Suzie.  
Trello Support Team.

comments: author: Duotone _ ???
body: I am experiencing the same phenomenon. I use Jira on the web, but can't I use the above method on the web?


Tags: comment
How to link Monday to Trello
Asked by Martyn Lake:

Hi

How can we integrate monday.com with trello?

So for example, when a job is created in Monday.com it makes a card in trello? The features on monday.com and trello both say it works but unfortunately i cant seem to find how to do it?

thank you


Answers:
author: Alex W
body: Hi [@Martyn Lake](/t5/user/viewprofilepage/user-id/5051298) - welcome to the Community!

To do this, you'd need to use a service like Unito: <https://unito.io/integrations/monday-com-trello/>
Delete option not appearing
Asked by Pat Skerrett:

According to Trello instructions, to delete a card one must first Archive it. But the "Delete" option doesn't appear ([as shown in the instructions](https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/)) when I archive a card. I have administrator privileges on the board. Is there a setting I need to change? Something else?

Thanks.


Answers:
author: Alex W
body: Hey [@Pat Skerrett](/t5/user/viewprofilepage/user-id/4098356) - do you mind sharing a screenshot of your card after it's archived so we can take a look?

comments: author: Pat Skerrett
body: When I select "Archive" the card disappears. I can, of course, navigate over to the ... menu, select More, and click to view an archived card, and then make another click to delete it, but I was hoping to deploy the delete option when I right click a card to archive it. If it makes a difference, I'm using the web version of Trello.

![Screenshot 2022-10-13 094558.png](https://community.atlassian.com/t5/image/serverpage/image-id/220590iD0F92C13433DED46/image-size/large?v=v2&px=999 "Screenshot 2022-10-13 094558.png")


author: Alex W
body: Hey [@Pat Skerrett](/t5/user/viewprofilepage/user-id/4098356) - if you archive a card from the card front (aka the board view) then yes, you'll need to navigate to Archived Items to then delete it as it's disappeared from the board view.

If you archive a card from the card back (aka, opening up the card then archiving it) then the option to delete it should immediately come up.


author: Pat Skerrett
body: I never thought about "card front" and "card back." Thanks for the lesson, Alex. Deleting via the card back is an extra few clicks, so I'll forgo it and just let things pile up in Archived.
How to link trello with monday
Asked by Martyn Lake:

Hi

How can we integrate monday.com with trello?

So for example, when a job is created in Monday.com it makes a card in trello? The features on monday.com and trello both say it works but unfortunately i cant seem to find how to do it?

thank you


Answers:
author: Oliwia Po?wiat _Deviniti_
body: Hello [@Martyn Lake](/t5/user/viewprofilepage/user-id/5051298)

I think this link to the documentation is worth checking out:

<https://support.monday.com/hc/en-us/articles/360007446480-Trello-Integration>

Have you tried following these instructions?

Cheers,

Oliwia


Tags: monday
Card Frame Power Up
Asked by Natalie:

Hello,

I have been using Trello Power Up card frames to embed my prototype in an \<iframe\>, but since yesterday I can't see it anymore.

Does the Power up have been removed?

Thank you for your help,

Natalie


Answers:
author: Alex W
body: Hi [@Natalie](/t5/user/viewprofilepage/user-id/5051110) - welcome to the Community!

I'm not sure what the Card Frame Power-Up is, I just did a search and couldn't find any with that name, can you clarify what this Power-Up is named so I can get you the support contact for it?

comments: author: Natalie
body: Hello Alex,

thank you for your message. Yes, I asked help to the support and the Card frame has been removed just few days ago because ut was flagged as not working properly. I hope there will be soon a new power-up allowing to embed \<iframes\> in the card,

Thank you so much for your support,

Best regards,

Natalie


author: cazal
body: Bonjour

J'ai l'impression que card iframe ?tait russe ? et la suite vous connaissez ... Dommage super produit...
Share only selected cards of a board
Asked by Manuel Alejandro Trigo B.:

Hi everybody.

I need to share specific cards of a Trello board, as I don't the user access to information in other cards, how can I do it?


Answers:
author: ?yk? Sorgun
body: Hi [@Manuel Alejandro Trigo B.](/t5/user/viewprofilepage/user-id/5050645) you may use Trello Card Share power-up.

It can give you the flexibility of granular visibility of cards.

Here is the website:

<https://www.hipporello.com/apps/trello-card-share>

You can also find it on Trello Power-ups under the name of Hipprello apps.


author: Alex W
body: Hey [@Manuel Alejandro Trigo B.](/t5/user/viewprofilepage/user-id/5050645) - welcome to the Community!

Trello doesn't support granular permissions including the ability to limit users and allow them to only see some cards, not all, on a board. Trello's model is designed to show teams a shared perspective, and if we limited what users could see on a board, they wouldn't have that same perspective.

If you add a user to a board, they will be able to see all cards on that board, not just the one you'd like them to see. If you need to only share one card or a few with your managers, I recommend you do the following:

* Create a new board
* Add them to that board
* Copy the cards you want them to see to that board

You could try seeing if a Power-Up has the feature you're looking for, for instance, External Share may be able to help: <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>
Anyone integrate kvcore with Trello?
Asked by Peggy Julicher:

I would like to connect Trello with kvCore the CRM that I am using. It seems visually easier for me to track leads in a pipeline stage series that Trello would offer. I had previously used Hubspot and Followup Boss for that, but kvCore does not have anything like it......if yes, did you have success and challenges making it work? KvCore is pointing Zapier as the bridge and I get that, but want to hear of anyone doing so. Thank you.


Answers:
author: Alex W
body: Hey [@Peggy Julicher](/t5/user/viewprofilepage/user-id/5050622) - welcome to the Community!

Zapier was the only option I found when it came to connecting kvCore with Trello. I've never heard of kvCore before but Zapier is used by many members of the Trello Community.

Maybe you could reach out to Zapier and see if they're aware of anyone who has previously connected kvCore to Trello via Zapier? <https://zapier.com/app/get-help>


Tags: zzz
Viewing additional test results in Bamboo
Asked by Claire Lee:

Hi, I'm currently running tests on some Bamboo plans and using the NUnit parser to report the results. However, I've noticed on the Tests tab in the build results only shows failed tests and fixed tests. Is there a way to have it list out all the tests, i.e. the successful ones as well? I'm not sure if this would be a configuration change, or if a there would be a way to write a plugin for it.

Thanks!


Answers:
author: James Dumay
body: Hi clee,

Bamboo does not store in the database the tests that are successful. We do this because some projects have thousands of plans and tests which has a big impact on the peformance of the system.

Thanks

James


Tags: test
Can a Bamboo agent automatically detect executables on a system?
Asked by Mark McD:

We use a fairly standard build across most of our dev / testing servers, including our common tools (debuild, gcc, prove, etc). As far as I can tell, Bamboo requires me to configure each agent that comes online with each of the binaries that are installed that the various jobs will need.

As we grow I can see this maintenance task getting larger \& larger, both as we add / replace remote agents and as we add more tasks to each of our plans.

Given that I've already provided a name \& path to an executable once (e.g. gcc: /usr/bin/gcc), can Bamboo automatically pick this up on all future agents?


Answers:
author: James Dumay
body: If all your agents are the same, you can create a single [bamboo-capabilities.properties](https://confluence.atlassian.com/x/MZQLE) file that lists all your common capabilities and provide it to the agent at startup.

comments: author: Mark McD
body: Awesome, thanks. In my case this will certainly help, though I'm still keen on automated detection.


author: Richard Cross
body: And if they're not?


author: Danny H.
body: @James Dumay \[Atlassian\] Yeah. Well its not working\^\^

echo $PATH

/[bin:/usr/bin:/bin](http://bin/usr/bin:/bin)

cat /root/bamboo-agent-home/bin/bamboo-capabilities.properties  
system.builder.command.Docker-Compose /usr/local/bin/docker-compose


author: mike warren
body: The docs don't say how to define custom executables, and I've tried a few things (like system.scons=/usr/bin/scons or system.scons.executable=/usr/bin/scons) but can't make it "go" (they all just end up in Custom). Any hints please?


Tags: executable

remote-agent

server
Bamboo's pricing structure shouldn't penalize cross-platform development
Asked by Gili:

The Bamboo pricing model is flawed.

It doesn't differentiate between a high number of Remote Agents for concurrent builds versus using them for cross-platform testing (different versions of Linux or Windows, Mac, Linux). I understand the pricing for concurrent builds, but not for small shops who need to build a single product across multiple platforms (non-concurrently, one at a time is fine).

Can you update the pricing structure to differentiate between these two use-cases?


Answers:
author: James Dumay
body: Sorry to hear that the pricing model doesn't work for you. I'd love to hear more about your usecase though - feel free to drop me a line at [james@atlassian.com](mailto:james@atlassian.com) if you have the time.

comments: author: Gili
body: FYI, I won't consider this issue resolved until Atlassian provides a public response one way or another. I provided you with the necessary information by email. Once you post an official repsonse here I will mark it as accepted.


author: James Dumay
body: While I sympathise with this use case we are not looking to update our pricing in the near term.


author: Gili
body: @James, thanks for the official answer. I've marked it as accepted.


author: nnjkgweuihdqen
body: //spam//
Gatekeeper merging has stopped merging changes
Asked by Byron Appelt:

We are using github as a repo and have a build using the gatekeeper that was merging changes from our ci branch into our staging branch. This was working properly, but now seems to have stopped merging any changes.

Here is what git log shows for the ci branch:

commit 9ab1058e9c9de6aa148449e798feb63c71dda554

Author: bappelt

Date: Fri Sep 14 09:33:26 2012 -0500

test commit

commit b88ae4b488678e9b9a08771e766cb9fd47e3d77a

Author: Byron Appelt

Date: Thu Sep 13 12:23:43 2012 -0500

changes to manage new and legacy style daemons

commit 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061

Merge: f672aba cd8e479

Author: Byron Appelt

Date: Tue Sep 11 14:00:09 2012 -0500

Merge branch 'ci' of github.com:numerex/puppet into ci

commit f672aba9cead45440517de8759ab284a31e103bb

Author: Byron Appelt \<[bappelt@numerex.com](mailto:bappelt@numerex.com)\>

Date: Tue Sep 11 13:57:55 2012 -0500

added cnf file

And here is a snippet from the build log (attached):

simple 14-Sep-2012 14:34:15 Checking out revision 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061.

simple 14-Sep-2012 14:34:15 Creating local git repository in '/disk1/Bamboo/xml-data/build-dir/PUPPET-MAIN1-JOB1/.git'.

simple 14-Sep-2012 14:34:15 /usr/bin/git log -1 --format=%d --decorate=full 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061

simple 14-Sep-2012 14:34:16 /usr/bin/git checkout -f staging

simple 14-Sep-2012 14:34:16 Already on 'staging'

simple 14-Sep-2012 14:34:16 Merging code from PUPPET-MAIN1-JOB1, revision 9ab1058e9c9de6aa148449e798feb63c71dda554

simple 14-Sep-2012 14:34:18 Merged new changesets from PUPPET-MAIN1-JOB1

simple 14-Sep-2012 14:34:18 Updated source code to revision: 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061

As you can see, it appears to check out 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061 and merge changes from 9ab1058e9c9de6aa148449e798feb63c71dda554, which seems correct, but then it says it is updating to the older 5b7e3798c41cc8ed49ac0a6292e7b31eaa452061 and no changes ever get pushed on the staging branch.


Answers:
author: SimonS
body: No problem :) It's likely that these issues might require some in-depth debugging though, so it might be best to go through our support team if you don't get a response here;

<http://support.atlassian.com>

Let us know the answer here if you do go that route.


author: Byron Appelt
body: We are using Bamboo. Sorry, I posted this through the ticketing system and some info got left out. I am also adding the attachements.


author: SimonS
body: Are you using Bamboo or other product to manage merging or management of your repos?


Tags: branch

git

merge
Managing shared resources across Bamboo build agents
Asked by emddudley:

We have a compiler on our remote agents that uses a floating license. Only a single agent can use this license at a time.

When one agent is building and another requests the license, the build fails. I would prefer that the build be queued until the license becomes available.

Is there any way to support this behavior?


Answers:
author: daves
body: Is there any progress on such a feature? We have a number of examples of this. In particular, some of our regression tests involve multiple machines, and not always the same combination of machine (i.e. we can't dedicate all of the resources to a single agent, since it would force jobs which require disjoint subsets of the resources from executing in parallel). The potentially disjoint resources include software too licenses, hardware, network bandwidth through a switch, etc.


author: Marcin Gardias
body: \> However then I would also need to prevent build plans that do not require this capability from executing on the special agent. Otherwise they would interfere with build plans that *do* require the capability.

This can be done too. You can define *another* capability on the agents *without* licence and require that on Jobs that do not require the floating licence. The net effect: Jobs that need licence queue on the single agent, all the others Jobs build on the 'noLicence' agents. I realise it is far from perfect if you have a lot of Jobs

Better support for assigning agents to Jobs is something we are definitely intending to add to the product, as you are not the only person asking for such a feature.


author: emddudley
body: Yes, I have multiple remote agents. All of my agents have the same capabilities. I am trying to minimize build queue times on our farm by creating redundant agents

If I define the "floating license" as a capability on a single agent this would technically solve the problem. However then I would also need to prevent build plans that do not require this capability from executing on the special agent. Otherwise they would interfere with build plans that *do* require the capability.


author: PiotrA
body: Hello M.

You say that you use remote agents - I assume that you have multiple agents (like for example 5 or 10), not a single one. So, I was wondering if you need to all of those agents to pickup the 'floating license' jobs, or would it be possible to lock-down single agent to the jobs that need the floating license.

What would you say?


Tags: remote-agent

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