Getting a 404 when trying to access an image address copied from a Confluence table
Asked by jloader:

Scenario: In Chrome, as User A when I copy an image URL by right-clicking the image and selecting copy image address, then paste that URL into another browser where I am also logged in as User A, I get a 404:

e.g.

blob:[https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true\&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612\&collection=contentId-1685553153\&contextId=1685553153\&mimeType=image%2Fpng\&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png\&size=605034\&height=518\&width=806\&alt=](https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612&collection=contentId-1685553153&contextId=1685553153&mimeType=image%2Fpng&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png&size=605034&height=518&width=806&alt=)

results in the following 404:

Any ideas please?

> Oops, you've found a dead link.
>
> * Go back to the previous page
>
> * Go to the [Home Page](https://ultracommerce.atlassian.net/secure/MyJiraHome.jspa)

> *
>   * Atlassian JIRA [Project Management Software](https://www.atlassian.com/software/jira) (v1001.0.0-SNAPSHOT#100192-sha1:c78211f)
>
> *
>   * [About JIRA](https://ultracommerce.atlassian.net/secure/AboutPage.jspa)
>
> * [Report a problem](https://ultracommerce.atlassian.net/secure/ContactAdministrators!default.jspa)


Answers:
author: carlosughini
body: Hi there,

Let me try to help you. Could you please which one of the two options below are you trying to access?

1. blob:[https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true\&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612\&collection=contentId-1685553153\&contextId=1685553153\&mimeType=image%2Fpng\&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png\&size=605034\&height=518\&width=806\&alt=](https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612&collection=contentId-1685553153&contextId=1685553153&mimeType=image%2Fpng&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png&size=605034&height=518&width=806&alt=)
2. [https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true\&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612\&collection=contentId-1685553153\&contextId=1685553153\&mimeType=image%2Fpng\&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png\&size=605034\&height=518\&width=806\&alt=](https://deliberatelyobfuscated.atlassian.net/fa4a1d9a-526a-4830-b302-ade891f280de#media-blob-url=true&id=a4b8f8f0-ebdf-489b-9715-7d2b76bd9612&collection=contentId-1685553153&contextId=1685553153&mimeType=image%2Fpng&name=Screen%20Shot%202021-09-23%20at%207.59.04%20pm.png&size=605034&height=518&width=806&alt=)

Also, please let me know if the options 2 works.

Additionally, apparently there is an incident occurring right now according to Atlassian:

![Screen Shot 2022-02-22 at 11.27.52 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/184746i0EA8F558233C6D20/image-size/large?v=v2&px=999 "Screen Shot 2022-02-22 at 11.27.52 pm.png")

I strongly recommend checking the Atlassian Status [here](https://status.atlassian.com/) or [opening a support ticket](https://support.atlassian.com/) with Atlassian Support in case the error remains for the next 10 minutes.

Please let me know if it helps.

Cheers,

comments: author: jloader
body: Hi Carlos,

Thank you for your quick reply.

Option 2 (minus blob: prefix) results in the same 404.

I am able to still access our Confluence site, so I will have our support desk raise a ticket with Atlassian.

Cheers

James


Tags: cloud

confluence-cloud