youngmon/atlassian-qna huggingface dataset:
Slack PowerUp Notification
Asked by Anthony Manniello:

I have set up notifications for the Slack Power-up in Trello that when one of my users does certain actions on cards, we are notified in Slack under the Trello App. I have a new employee starting so I wanted him to also receive these notifications. When I try to add the new user under Add Slack Alert in the power-up settings, it wants me to select a workspace and then a channel. I don't remember having to select a channel when I originally set this up. My colleague and myself are listed for receiving alerts as seen in the screenshot. Again, the notifications are displayed in Slack at the bottom in the Trello App and not in any particular channel in Slack. Can someone please help me remember how I set this up? Need to write this down....

Thank you for your time. If you need me to better explain things, I will try to.

![Screen Shot 2022-08-17 at 5.12.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/211546iA85D4DA4BC167C13/image-size/large?v=v2&px=999 "Screen Shot 2022-08-17 at 5.12.33 PM.png")


Answers:
author: Nathan Smith
body: Hi Anthony,

In the Slack Power-Up it's no longer possible for you to set up alerts to send direct messages to someone else's Slack account, changes were made to the Power-Up so that it's only possible for you to create a notification that will be sent in Direct Message to your own account or other channels in Slack.

If you're wanting to setup this notification setup so it sends a direct message to your new employee the best thing to do will be to get them to set it up on the board as they'll be able to send a Direct Message to their account.

Alternatively, you could also setup a new Slack channel and create a notification to send to this Slack channel instead so that instead of creating a new notification when someone joins you could add them to this Slack channel instead.
can't log in Trello in Gmail
Asked by Juan:

I just installed the plug-in of Trello for Gamil but Trello is not logging me in inside Gmail.

Trello runs perfectly well in my computer and in my Android smartphone.


Answers:
author: Dale at Atlassian
body: Hi Juan,

Are you still encountering these issues when logging in? Could you try clearing your browser's cookies and cache and see if you can log in then? If you can't, can you let us know what error messages, if any, you see?

Thanks,

Dale
How many workspaces am I allowed to create with my Free Trello Account?
Asked by Steve_Correll:

I have multiple parties where I don't want to share information between them. With a free account can I set up multiple workspaces with 1 board per workspace? Or is this not permitted?


Answers:
author: Violetta Chernobuk
body: Hi [@Steve_Correll](/t5/user/viewprofilepage/user-id/5010645)

It's Violetta from Planyway:)

When you have a free Trello account, you may have 10 boards per workspace. But the number of workspaces is not limited as far as I know.

If you'd like to work with multiple boards at the same time, you may also experiment with [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) as it has a multi-board view to visualize several Trello boards on a single page, even if they belong to different workspaces. See more information here: <https://planyway.com/help/features/multi-board-view#add-cards-from-other-boards-to-your-timeline-or-calendar>

comments: author: Brittany Joiner
body: [@Violetta Chernobuk](/t5/user/viewprofilepage/user-id/4588368) hey there, saw your comments on some of the other posts and they seem mostly relevant to the users' questions! But this one feels a little off. not sure planyway is really the right solution for what this user is asking about and it sort of comes off as a bit spammy since you just posted about Planyway on two other questions (although i do think your response fits as a good answer on those other ones!) Please be careful about "forcing" mentions of your power-up in the community. I'm a recently Planyway convert and I do think there are plenty of good uses for it that you don't need to jump on every single question :) Thanks!


author: Brittany Joiner
body: [@Steve_Correll](/t5/user/viewprofilepage/user-id/5010645) welcome to the community! As far as I know, you can have multiple workspaces. I have... several haha. I'm sure there's technically some limit somewhere, but it would be an extremely high number. Having 1 board per workspace is definitely a valid approach!

comments: author: Steve_Correll
body: Thank-you, Brittany. Much appreciated. Thanks for your quick response.


author: Brittany Joiner
body: [@Steve_Correll](/t5/user/viewprofilepage/user-id/5010645) yeah no worries! let me know if you're building things up and coming across any problems!! Happy to help!
COBRAN?A INDEVIDA
Asked by Alana Alves:

Uma cobran? indevida referente ao plano anual do Trello foi feita no meu cart?o de credito e solicito o reembolso urgente.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The Community cannot help you with this, you need to talk to Atlassian. Get in touch at <https://trello.com/contact>. Make sure you choose the last option on the list, the others take us to documentation, or back here.

Bem-vindo ? Comunidade Atlassian!

A Comunidade n?o pode te ajudar com isso, voc? precisa falar com a Atlassian. Entre em contato em <https://trello.com/contact>. Certifique-se de escolher a ?ltima op??o da lista, as outras nos levam para a documenta??o ou volte aqui.
Cancel Billing and Account
Asked by ???:

Hello.  
My e-mail is jinho@smartin.co.kr  
I just wanted to experience the trial.  
I don't want to charge.  
Can you cancel the bill?  
Or please take measures not to be charged any more from now on.  
And I don't want to use the trello anymore.  
Please send me a link to leave the membership.  
Thank you.


Answers:
author: Nina Perry
body: I cancelled last year and received notice today that I will be charged for a subscription. How to cancel


author: Erick Doerre
body: Hi ???,

Welcome to the Community!

Would you mind reaching out to us on our contact form, please? We'd be happy to help help you further with this - <https://trello.com/contact?>??

Have a great start to the week!

<br />
export as csv option doesn't include "Start Date" field
Asked by Josh Preston:

Hello - can the "Start Date" field be added to the csv download for boards?

The "Due Date" field is automatically included, but I'm looking for "Start Date". thanks


Answers:
author: Brittany Joiner
body: [@Josh Preston](/t5/user/viewprofilepage/user-id/5010542) check out Board Export Power Up - i'm not 100% sure, but i think it might include that!

comments: author: Brittany Joiner
body: And if it doesn't, you could create a custom field called "mirror Start Date", and then create an automation to set that field when when the start date is set on a card, and THEN you should be able to view it with Board Export power-up, because it exports custom fields.


author: Josh Preston
body: Great tips! thanks for the good info. I'll give it a shot


author: Nathan Welch
body: Hi Josh,

I know it's been a minute since you requested this, but the native CSV board export has been updated and now includes both the start date and the 'dueComplete' fields for each card.

Thanks for the request, hope that helps!

Nathan


Tags: export
Check list drop down list and creatine a master checklist to work across a single board
Asked by Kate Hensley:

Hello!

I've included a screen shot for reference to my question. We have a few "master" checklists that were created as template cards to use across multiple individual people cards, however, it then creates a cumbersome list to choose from when copying lists to new cards. Is there a way to keep the card (VS archiving the single person card) to keep this checklist option to only the masters?

<br />

=![Screen Shot 2022-08-17 at 11.06.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/211505iA34D9CD063A4981C/image-size/large?v=v2&px=999 "Screen Shot 2022-08-17 at 11.06.45 AM.png")


Answers:
author: Brittany Joiner
body: [@Kate Hensley](/t5/user/viewprofilepage/user-id/5010315) welcome to the community! I'm not entirely sure I understand the question, but you can create a card in the board that just holds checklists (i often do this in like a "reference" list), and have all the checklists in there.

To clean up that list, if there's only a couple you actually use, like Summer Intake, and Follow-Up tasks, you could create a card button that when clicked, it applies a specific checklist from the template to the card. (Let me know if you want me to explain more about how to do that!)


Tags: checklist
How to upload a custom trello board?
Asked by nunaisi:

Hey trello community

I have a link to a custom board template that I want to use, how do I implement it...?

Thanks in advance!


Answers:
author: Brittany Joiner
body: [@nunaisi](/t5/user/viewprofilepage/user-id/4175186) hi! go to "show menu" on the top right of the board, and then click "more", and then click "copy board" and it will create a duplicate of the board in your workspace for you to use!


Tags: template
?? ????? ? ?????? ??????? ???, ??? ?????? ??????? ????? ???? ???? ???????? ???????
Asked by ??????? ????????:

? ???? ? ??????? ????????? 50 ????? ? ?????? ??????? ?????????? ? ??????. ???? ???????? ??????? ???, ??? ?????? ??????? ?? ????? ????? ????? ???? ???????? ???? ?????? ? ?????? ??? ??????? ?????????????. ????? ?? ????? ????? ?????? ??????? ?????? ???? ???? ?????? ??? ?? ?????? ?????? ??? ???????? ???? ???????? ?????. ???? ???????? ????? ???????? ?? ?????????


Answers:
author: Violetta Chernobuk
body: Hi [@??????? ????????](/t5/user/viewprofilepage/user-id/5010320)

It's Violetta from [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity):)

I'd recommend to use Trello filters. Learn more about them here: <https://support.atlassian.com/trello/docs/filtering-vs-searching/>

comments: author: ??????? ????????
body: Unfortunately, it does not suit me. I need each participant on the board who creates cards to see only his own cards that he created and not to see the cards that other participants created


author: ??????? ????????
body: I need to make a type of "CRM" where members create their orders that only they and administrators can see and these orders are not seen by other members on the board.


author: Violetta Chernobuk
body: I see, thanks for clarifying.  
Then, I'd recommend for each of your teammates to have separate boards for all their cards. I believe this is the only way if you don't want them to assign cards to themselves.

[Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) also allows you, as a manager who needs to see activities of all members, to use the multi-board view that shows multiple Trello boards on a singe page. But it works if your cards have at least due dates, as Planyway visualizes data on the calendar/timeline. If you do so, you can choose to group your timeline by boards. So, if each board belongs to an individual, you'll see Trello cards structured by people.  
![Planyway Multiboard Group Boards](https://files.planyway.com/assets/3.0.419/multiboard-group-board.png)
Trello's settings didn't sync with Atlassian's settings
Asked by DT:

I changed my name, pfp, language in Atlassian but my Trello setting isn't updated.


Answers:
author: Alisson Sartor
body: Hello!  

Welcome to the community!  

Can you explain exactly what didn't 't updated? after updating information on your Atlassian ID it takes a while to appear on Trello as well.  

Kind Regards  
Alisson  
Trello team
How do I edit the automated attachement of labels to cards?
Asked by Viktor Freudenhammer:

We have a dedicated bug board. Whenever I add a card to this board, the label "bugs" gets automatically attached to that card. Unfortunately that is the wrong label but I don?t know how to change this automation. Any clues here?  

![Bildschirmfoto 2022-08-17 um 12.42.55.png](/t5/image/serverpage/image-id/211437iAD761F97C90B3E09/image-size/large?v=v2&px=999 "Bildschirmfoto 2022-08-17 um 12.42.55.png")


Answers:
author: Brittany Joiner
body: [@Viktor Freudenhammer](/t5/user/viewprofilepage/user-id/5010202) if you go to "Automation" in the top toolbar, and then select "Rules", then where it says "All" (the filter at the top), switch it to "Enabled".

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211558i0482ACDD53BD2534/image-size/large?v=v2&px=999 "image.png")

You should see a rule showing why it's doing that, and be able to delete the rule, or uncheck the field next to "enabled on this board"

comments: author: Viktor Freudenhammer
body: Hey [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Brittany,   
thanks for your answer. It seems that the pink bugs label does not appear because of a rule. There was no such rule in the first place, so I added a rule which should attach the right label and remove the wrong label. However this rule is overruled by something I still cannot figure out.

![Bildschirmfoto 2022-08-18 um 08.26.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/211592iC9EB7799897ACFDD/image-size/large?v=v2&px=999 "Bildschirmfoto 2022-08-18 um 08.26.27.png")


author: Brittany Joiner
body: [@Viktor Freudenhammer](/t5/user/viewprofilepage/user-id/5010202) hmmm do you have any other members on the board? If so, can you get them to do the same and see if they see any rules? Sometimes if someone else has created a rule, others on the board can't see it, but the rules still execute


author: Viktor Freudenhammer
body: You are right, that does the trick! Thanks a lot :-)


Tags: automation

label
Change theme in Trello
Asked by Filipe Ibaldo:

I'm getting issues seeing my information on my Trello board.

I've just started my account with my company email and by default a dark theme was loaded.

However, this theme doesnt allow me to see all information and I am not being able to find the place to change it to the normal theme.

Following a screenshot from my company Trello account with some blind spots due to the color theme.

![image (14).png](/t5/image/serverpage/image-id/211409i55669603AAE32DA3/image-size/large?v=v2&px=999 "image (14).png")

I found some articles that say it loads according to my system color scheme, however my personal account doesn't follow it and I am able to see everything fine like below:

![image (15).png](/t5/image/serverpage/image-id/211411iE7A226039BAE4F55/image-size/large?v=v2&px=999 "image (15).png")

Is there a way to change the theme color?


Answers:
author: Alisson Sartor
body: Hello, Filipe!  

Welcome to the community!  

You can check on this link how to change the backgrounds   

<https://support.atlassian.com/trello/docs/changing-board-backgrounds/>  

I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!  

Kind regards,  
Alisson  
Trello Team

comments: author: Filipe Ibaldo
body: Hey! Thanks for the answer!

However I need to change my color scheme, and not the background.

When I am in my settings page, I am not able to see very well the information due to the scheme color (please see the attached images on my post).

Thanks!


author: Alisson Sartor
body: Hello, Filipe!  

Oh, sorry about that, I thought you were referring to the background theme.  

That's very strange, hopefully, we can get to the bottom of this quickly for you. Since we're going to need more details regarding this situation can you open a request via <https://trello.com/contact> so that our support team can actively work with you through the issue?  

Kind regards  
Alisson  
Trello team


Tags: theme
How to automatically notify a team member by email when he/she is tagged
Asked by sanne:

I noticed that some team members don't receive a notification by email when I have tagged them. How can I create this rule in Trello?

Thanks a lot!

Sanne


Answers:
author: Violetta Chernobuk
body: Hi [@sanne](/t5/user/viewprofilepage/user-id/5010101)

It's Violetta from Planyway.

Brittany shared a tip on how to get notified by emails. If you'd like teammates to receive browser, mobile or in-app notifications, you may try [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity).

![Planyway Notification Center New Notification](https://files.planyway.com/assets/3.0.418/notification-center-new-notification.png)


author: Brittany Joiner
body: [@sanne](/t5/user/viewprofilepage/user-id/5010101) welcome to the community! i'm not sure about their email address because i don't think that's a field you can access (unless you create a custom field with that info), but you can create a comment that tags them, which should also trigger a notification and email!

You can do this by creating a rule with the action "when a member is added to a card", and the action will be post "comment" saying "@{addedusername} you've been tagged in this card!

Something like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211559i850EAE4F3461FAFD/image-size/large?v=v2&px=999 "image.png")

comments: author: sanne
body: Thanks a lot Brittany, this is very helpful.

Warm regards,
I know how to link 2 cards from 2 different boards, how can I get that link and move that card thank
Asked by Vuong Ha:

I have an order:

```
when the "TT final balance" item is checked in a checklist named "Thanh to?n", find a card with link "{sourcecardlink}", and move the card to the top of list "?? s?n xu?t xong (?ang v?n chuy?n) ?" on board "??t h?ng n??c ngo?i (Ti?n ??)"
```

```
I want my command:
when the "TT final balance" item is checked in a checklist named "Checkout" read the associated card and move it to the "xxx" tag
```

This may not. Please help me


Answers:
author: Amma Joy
body: I'd love to hear an expert's opinion on this, cause also I am trying something similar but getting failed again and again..!
Is it possible for a dropdown list do generate values?
Asked by Thomas Saayman:

Hi im a manager at a granite and marble manufacturing company.

I would like to know if i have a dropdown list with certain projects that need to be cut. Is it possible for that dropdown list to generate values for the different cutting sizes?

Would Really like if it was possible let me know. That is the only thing i need for Trello to be our database at our company. Would really like to hear from you.

On another note is there a way you can give certain people only access to change certain properties on a card?

Greetings Thomas


Answers:
author: Allen -Amazing PowerUps-
body: You may be able to get a bit closer using the [Amazing Fields powerup](https://trello.com/power-ups/60e068efb294647187bbe4f5). You would still need to define the values you want for dropdown options, but it would give you the ability to adjust editing permissions, change styling, and a bunch of other options.


author: milynnus
body: [@Thomas Saayman](/t5/user/viewprofilepage/user-id/5009935)

Dropdown list while you can add and remove items via api it applies to all cards on the board. I suggest you use a checklist to contain that kind of details. There is a smart fields power up. There may be something you can use there.   

It is not recommend to use Trello as a database. While you can keep data in custom fields it does not have feeds of a database. Having said that you always use http request to fetch/update a database.   

intra board permission is limited on Trello. What you want is not supported.


Tags: select-list
Cannot add card from POutlook with attachment
Asked by orbticoms:

I am using Trello Premium and have the plug in for outllook 365.

I am able to add and update emails to trello card only if the "Attachment" check box is not ticked.

Any time I attempt to add to a card with an attachment I get error "Sorry, your card could not be added to Trello" Try again


Answers:
author: orbticoms
body: So, they have offerred no solution?

comments: author: Roland Keller
body: The Add-in is made by Microsoft and not by Trello as far as I understand.

I know of no solution and have never heard of any reaction by Microsoft.


author: Roland Keller
body: You are not the only one

[https://community.atlassian.com/t5/Trello-questions/Trello-Add-in-for-Microsoft-Outlook-Creating-Cards-with-Email/qaq-p/2065421?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Trello-questions/Trello-Add-in-for-Microsoft-Outlook-Creating-Cards-with-Email/qaq-p/2065421?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)
How to get past custom field limit of 50?
Asked by John Hoang:

Custom field limits {#toc-hId--528717431}
-----------------------------------------

A board can have up to 50 custom fields defined on a board. Any number of cards on the board can have values set for each field.

*How do I get past this 50 custom fields limit? Other than creating multiple custom fields for the same type of item.*


Answers:
author: Darren Clementson
body: So I understand more, is it the number of individual custom fields (6 in our case per template card) of the number of custom fields (drop down options)?


author: Allen -Amazing PowerUps-
body: You could try out the [Amazing Fields powerup](https://trello.com/power-ups/60e068efb294647187bbe4f5). I don't know if it would meet your field needs, but I know many people have more than 50 fields with it. The maximum you can have depends upon the complexity of your configuration but I have created some boards with simple text fields with over 300 fields.

comments: author: John Hoang
body: We have simple text fields as part of our study variables. I'll give this a try and let you know if it works (or if I have issues). Thanks Allen!


author: Felix
body: It's a hard limit, there's no way around it.

What's your use-case for more than 50 custom fields on a board?

You might need to split your workflow across multiple boards.
Saved search not showing
Asked by Pauline Treyvaud:

Hi,

I was looking for an efficient way of finding a certain card within a board and ended up using the special operatorin the search bar.

As I use this specific search query a lot, I saved in in my favorite. However, it doesn't show up when I go on the search bar, and I can only access it from the advanced search page, which is not super efficient.

What I was expecting is something like this (from the documentation <https://support.atlassian.com/trello/docs/saved-search/>) :

![Screenshot 2022-08-16 at 15.10.22.png](/t5/image/serverpage/image-id/211262iDEDE1AE57B60A229/image-size/large?v=v2&px=999 "Screenshot 2022-08-16 at 15.10.22.png")

I am using the web interface.

Was this option removed with the current release ?


Answers:
author: gaetan
body: Hi Pauline,  

Unfortunately, the new search experience does not support saved searches at the moment. Saved searches are now only supported in the advanced search page.  

You can read more about the new search experience here: <https://support.atlassian.com/trello/docs/new-search-in-trello/>.

We appreciate your feedback and will try to take it into account in future iterations.

comments: author: Pauline Treyvaud
body: Thank you for your answer, I'll use the the advanced search page for now !