youngmon/atlassian-qna huggingface dataset:
What tool is used for Atlassian university's interactive pop-ups?
Asked by Helen Gosper:

We would like to expand our documentation to include some self-paced training modules. The interactive pop-up graphics that appear as one goes through Atlassian university modules would suit this purpose ideally. Can someone from Atlassian advise if this is done through anything available as a plug-in etc? thanks


Answers:
author: Timothy
body: I believe that Atlassian University site is not a Confluence instance but it uses the Atlassian UI extensively which makes it look like a Confluence instance (<https://docs.atlassian.com/aui/latest/>).

You can check out the different modules and play in it's sandbox.

comments: author: Helen Gosper
body: Thank you Timothy.


author: Geoffrey Van Nuffelen
body: Hi Helen,

We have the same request. We would like to include some "tuto" in our applications documentation.

I just had a look at AUI... did you test it ? Or did you find something else for your documentation ?

Thanks in advance.

comments: author: Helen Gosper
body: Hi Geoffrey, haven't got to the point of testing as we're still scoping our requirements. We already have our documentation on Confluence and adding some tutorials will be part of the next steps.
Are there any plans to add Confluence administrator training to Atlassian University?
Asked by Helen Gosper:

I would love to see administrator training added to the university self-paced training modules.


Answers:
author: Karalee
body: I agree. A product road-map would also be great. When I've spoken to other product owners in Atlassian, no-one is sure what is happening with the product anymore or even who is now owning it post-Jesse.


Tags: confluence-administration
External content in iFrame macro
Asked by My Atlassian:

I am using the iFrame macro, as per the desription it says that it can include "external" content but whenever I try to include a site external to confluence what I get is a "Page cannot be found" message in the iFrame. Any internal Confluence links given works fine.


Answers:
author: Mallmann
body: Hello there,

Can you give an exemplo of page that you're trying to include? Can you try to include the Atlassian home page just like the example [here](https://confluence.atlassian.com/display/CONFKB/How+to+put+an+IFrame+into+Confluence)?

Also, make sure that you can reach the address from your Confluence server. A curl or a ping might answer this.

Eduardo

comments: author: Nicolas Casel
body: Thanks @Eduardo Mallmann .

Even with the Atlassian website url, it displays an empty box.

I presume I need to set a parameter in the Confluence General Configuration, however which one?
How do I prevent users from creating sub-pages in confluence?
Asked by anthony.murphy:

I have a space which has a page in it called "Project Proposals". I don't want regular users creating sub-pages under this page. Creating pages elsewhere is the space should be allowed. Can I restrict this via permissions in confluence?


Answers:
author: Lukas Knoch -Rumpelcoders-
body: As far as i know, that can only be done by restricting view on that page. Which is probably not what you want.

You can solve this issue with a custom plugin, but that's quite some work. (If that's an option, let me know, we have something similar at our company so i can tell you how we do it.)

best regards

comments: author: anthony.murphy
body: Hi Lukas,Thanks very much for your reply. I'm fine with custom plugins. Is it on the Atlassian Store or is this one you've built yourself?


author: Michael Yecies
body: Hi Lukas, Just reading about your custom Confluence plugin to prevent Child (sub-Pages) of a specified Parent Page. I too am interested in how this can be achieved. Do you mind sharing your method with me?Thank you.


Tags: confluence-administration
How Do I resolve "JIRA Issues Macro: Unable to locate JIRA server for this macro.?
Asked by Lou Barsony:

I get the message

"*JIRA Issues Macro: Unable to locate JIRA server for this macro. It may be due to Application Link configuration.*"  
When reviewing Requirement docs in a Confluence Space. However, when I edit the document, again in  
the Confluence Space, I can see the corresponding issue and no error message is seen.  
Other messages seen are -  
"J*IRA Issues Macro: Unable to locate JIRA server for this macro. It may be due to Application Link configuration.* "  
and  
"*Requirement macro: Not found*"  
All of these links magically appear when I edit the document.  
Could it be a timeout that needs to be reset or is it something else that I am missing.  
Oh, this space was recently migrated from a pilot Confluence that used the HSQL database.  
Confluence is 5.7.1 and JIRA is 6.3.14. Both are on Windows Server 2008 R2.


Answers:
author: Lou Barsony
body: I had the following link provided to me. This certainly looks good and I will give it a try!

<https://confluence.atlassian.com/display/CONFKB/How+to+bulk+edit+JIRA+Issue+Macro+to+point+to+a+different+JIRA+instance>


author: Giuliano C.
body: Hi Lou,

Since we have recently migrated content of Confluence, one thing that you can consider is to look if the add-ons are enabled in the instance (as we could see that the 'requirement' macro is having issues). For that, you can try using the query below to see it inside the database:

```
select BANDANAVALUE from BANDANA where BANDANAKEY = 'plugin.manager.state.Map';
```

Then, for the application links issues, you mentioned that the content is displayed once you try to edit the document which could be also related to the authentication and the user management in the instance. So, can you confirm which authentication are you using for the App links and if it would be possible for you to re-create it from the scratch?

PS: If using proxy or redirections, you can consider trying to [bypass the application links proxy](https://confluence.atlassian.com/display/CONFKB/How+do+I+bypass+a+reverse+proxy+for+use+in+Application+Links).

Hope it helps you, sir. In case of having the issue persisting, you can consider raising a new ticket in our support channel: <https://support.atlassian.com>

Kind Regards,   
Giuliano Tenedini  
Confluence/Crowd Support


Tags: confluence-administration
How to get a view of total successful logins?
Asked by Ciara McConnell:

Hi there,

I really need a way to count total successful logins per person on confluence.The database only gives last successful login and total failed log in. I am aware of the Top User Macro but this only gives the top 10, this info must be retained somewhere though in order to report the top 10.

Is there any plugins or scripts that will give me this information, it is important to highlight the usage and dependency our company has on confluence. Please help!!


Answers:
author: Ciara McConnell
body: Hi Renato,

That is a great help!! Thank you.

Yes we run on Linux, can you help with a script?

Regards,

Ciara


author: rrudnicki
body: Hi Ciara,

You can enable the user access logging. On this documentation you can get all steps:

<https://confluence.atlassian.com/display/CONFKB/How+to+Enable+User+Access+Logging>

After you enable this, you will need to parse the log lines and create a small script to count this automatically for you. If you are running Confluence on Linux I can help you to create a script.

Regards,

Renato Rudnicki


Tags: confluence-administration
export a confluence site
Asked by Victor Prasad:

Hello,

How do I export a confluence site? I want to move one site from a one environment of Confluence to another (same version). On the Space Tools - Content Tools - Export, there is an xml format. I can use that, then do I use the Administration options to do a restore in the other environment? And it will create the space with the users and their permissions,and contents?

Thanks,

V


Answers:
author: Rodrigo Girardi Adami
body: Hi Victor,

We have a doc listing the steps to import and export a xml backup between Confluence of the same versions [here](https://confluence.atlassian.com/display/DOC/Site+Backup+and+Restore).

I hope this helps. The process is very straight forward but if you have any other question, just let us know.

Cheers,

Rodrigo

comments: author: Victor Prasad
body: Hi Rodrigo,

I do have a few questions.

I did try the XML export and it says complete. Then download, but nothing ever appears. The bottom says it 'export complete' but there is no download option. Same with the PDF export. (see cut and paste)

Exporting Space - In Progress {#toc-hId-481590046}
==================================================

<br />

<br />

**Exporting Space**

|---------------------|---------------------|
| **Time Elapsed:**   | 2 seconds           |
| **Time Remaining:** | Unknown (estimated) |
| **Completion:**     | 100% complete       |

|---|
|   |

<br />

Export complete. Download  

<br />

Also - will the export take care of attachments?  

Thanks,  

V  

<br />


author: Rodrigo Girardi Adami
body: Hi Victor, usually the export would not take seconds to finish. something is wrong with this export.can you try to go to Confluence admin and export the entire instance to XML instead of just some spaces? Cheers,Rodrigo


author: Mallmann
body: Hey Victor,

In case you want to move the whole Confluence site, I'd recommend you to follow this documentation instead of using the XML tool: <https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers>

However, if you want to migrate only a few spaces/pages from one instance to another, then you can follow the documentation mentioned by Rodrigo.

I hope it helps!

Eduardo


Tags: confluence-administration
email notification in user macro
Asked by cherie heiberg:

I created a user macro that can be used to mark the status of a proposal. At my workplace, a proposal needs to be seen by several people during various stages of its development. I've added a username parameter to the macro so that the creator of the proposal can add the usernames of the people involved in the approval process.

However, the email notification functionality doesn't work. Is there anything that I've done in my code that would cause it to stop working? Is there anything I can do to make it work? The lack of notification would render the entire macro moot.

Here is my code:

```
## @param Creator:title=creators|type=username|required=true|multiple=true## @param Lead:title=leads|type=username|required=false|multiple=true## @param Reviewers:title=reviewers|type=username|required=false|multiple=true## @param Drivers:title=drivers|type=username|required=false|multiple=true?&lt;ul&gt;&lt;li&gt;&lt;strong&gt;Creator:&lt;/strong&gt;&lt;br&gt;#foreach($user in $paramCreator.split("[,]+"))    &lt;form action="reviewer status"&gt;    &lt;input type="checkbox"&gt;&lt;ac:link&gt;&lt;ri:user ri:username="$user" /&gt;&lt;/ac:link&gt;&lt;br&gt;    &lt;/form&gt;#end&lt;li&gt;&lt;strong&gt;Owners:&lt;/strong&gt;&lt;br&gt;#if( $paramLead )    #foreach($user in $paramLead.split("[,]+"))    &lt;form action="reviewer status"&gt;    &lt;input type="checkbox"&gt;&lt;ac:link&gt;&lt;ri:user ri:username="$user" /&gt;&lt;/ac:link&gt;&lt;br&gt;    &lt;/form&gt;    #end#end&lt;li&gt;&lt;strong&gt;Reviewers:&lt;/strong&gt;&lt;br&gt;#if( $paramReviewers )    #foreach($user in $paramReviewers.split("[,]+"))    &lt;form action="reviewer status"&gt;    &lt;input type="checkbox"&gt;&lt;ac:link&gt;&lt;ri:user ri:username="$user" /&gt;&lt;/ac:link&gt;&lt;br&gt;    &lt;/form&gt;    #end#end&lt;li&gt;&lt;strong&gt;Drivers:&lt;/strong&gt;&lt;br&gt;#if( $paramDrivers )    #foreach($user in $paramDrivers.split("[,]+"))    &lt;form action="reviewer status"&gt;    &lt;input type="checkbox"&gt;&lt;ac:link&gt;&lt;ri:user ri:username="$user" /&gt;&lt;/ac:link&gt;&lt;br&gt;    &lt;/form&gt;    #end#end&lt;/li&gt;&lt;/ul&gt;
```

Thanks for your help. I'm new to Velocity.


Answers:
author: Davin Studer
body: Since you're not creating static user links that can be index by the indexer I don't think there is a way to get it to email.


author: cherie heiberg
body: Thanks Davin. I was afraid of that. Can you suggest any alternate way of getting this set up in macro form? I feel like I've just hit a brick wall.

comments: author: Davin Studer
body: Unfortunately, I don't have any great ideas.


Tags: confluence-cloud

notification

user

user-macro
Task list due date in Confluence is not working
Asked by Moon:

Hi,

See Confluence documentation here:

<https://confluence.atlassian.com/display/ConfCloud/Add%2C+Assign%2C+and+View+Tasks>

I am running Confluence 5.7. When I try to create a task on a page I see a few issues:

* The tasks is prefixed with a bullet point and not a check box.
* When I try adding a due date using "//" the calendar is not invoked.
* In addition, I cannot use the keyboard short cut "\[\]" to create tasks as it does not function.

Out of curiosity I ran a test in another Confluence instance that we have (but with version 5.5.6), and above functionality fully works.


Answers:
author: maintenance
body: I'm with the same problem.

It happened once and stops after a while (we restarted the serve ate some point between)

And now it happended again.

Version: 5.9.3
Notifications of new pages
Asked by Mike Wilson:

Here's what I want:

Anytime a new child page is created in a particular "page family", I want to receive an email notification that a new page has been created, and that notification should contain the full contents of (not just a link to) that new page.

Any advice? Thanks.


Answers:
author: Davin Studer
body: What do you mean by "page family"? Are you referring to the page hierarchy? If so then have you checked out the [Tree View](https://marketplace.atlassian.com/plugins/de.edrup.confluence.plugins.tree-view) add-on?


author: Mike Wilson
body: Yes, the page hierarchy. Thanks for that plug-in link.
We currently have a 500 user Confluence "server" installation. If we purchase this "Confluence Questions" addon are we required to purchase a 500 user licence for it as well?
Asked by Richard Alanis:


Answers:
author: RVal
body: Yes, Confluence Questions is a plugin and it's license should match the server license

<https://www.atlassian.com/licensing/confluence-questions#serverlicenses-5>
the blog macro won't display the articles
Asked by Jakub Nowak:

Hi,

we're using Confluence 5.7 and wanted to display blog articles nested in the space via the blog macro. Unfortunately the macro wouldn't find and list the articles. It seems it doesn't work. What could be the reason?Screenshot_1.jpg

Regards,

Jay  
[](https://community.atlassian.com/t5/Confluence-questions/the-blog-macro-won-t-display-the-articles/qaq-p/134973?attachment-id=5402){#link_11886528dfb863}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22410/1/Screenshot_1.jpg){#display_11886528dfb863_0}


Answers:
author: AnnWorley
body: Here is an updated link to the kb: [No post showing in Blog Post Macro](https://confluence.atlassian.com/display/CONFKB/No+posts+showing+in+Blog+Post+Macro)


author: Alana Griffin
body: I have the same question, and the link below doesn't work anymore.   

We created a space, posted blog posts in that space, then included a macro to pull the blogs. We have tried a few different macros (some that were included in a theme we installed) and they won't pull them in. If I go to the blog section, I can see them there. But otherwise it's like they don't exist.

This is a new issue, it wasn't like this last week for us and so far as we can think of, nothing has changed in the system.

Thank you


author: Nick Vertucci
body: Me as well, I can't even get my blog posts to appear in the activity stream


author: Giuliano C.
body: Hey, check this KB article that could help you, Jakub: [Blog Post Macro is not Showing any Posts](https://confluence.atlassian.com/display/CONFKB/Blog+Post+Macro+is+not+Showing+Any+Posts) :smile:


author: Boris Berenberg
body: Do you already have blogs published in that space?


Tags: blog
Clicking on image is not zooming in
Asked by Kunal Babre:

image2015-6-1 15:24:15.png  
[](https://community.atlassian.com/t5/Confluence-questions/Clicking-on-image-is-not-zooming-in/qaq-p/265717?attachment-id=10053){#link_1188654efe22ab}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44846/1/image2015-6-1%2015%3A24%3A15.png){#display_1188654efe22ab_0}


Answers:
author: Shawn C
body: Hello Kunal,

We are currently tracking this issue as a Bug with the Confluence Cloud Environment. Looking at the bug ticket (<https://jira.atlassian.com/browse/CONF-37727>), it appears that a fix has been deployed.

If you are still experiencing an issue with previewing attachments in Confluence, please open a [support ticket](https://support.atlassian.com) and we will be able to further assist.

-shawn


author: Kunal Babre
body: Thanks for response @Chander Inguva its more like a bug was not sure where I should report


author: Chander Inguva
body: Hi Kunal,

Please refer to <https://answers.atlassian.com/questions/13392>

Regards

Chander Inguva


Tags: cloud

confluence-cloud

image
is there a maximum size for an excell file?
Asked by Francoise Puech:

hello

I have an excell file attached in confluence with 28 versions.

the 29th generated an issue when I would like view it:

viewfile: com.benryan.conversion.ConversionException: com.benryan.conversion.ConversionException: Cannot convert spreadsheet, the number of cells: 2097024 is greater than the maximum allowed cells: 100000

or when I would like to edit a new version:

excell returns an error: a part of the file is unreadable, and it displays a wrong file.

is there something who limits the attached excell file size?

my file is 1.3Mo. The error arrives after i added a new column.

regards  
[](https://community.atlassian.com/t5/Confluence-questions/is-there-a-maximum-size-for-an-excell-file/qaq-p/439869?attachment-id=4764){#link_11886561dbf054}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/243963/1/image2015-6-1%2011%3A32%3A29.png){#display_11886561dbf054_0}


Answers:
author: Timothy
body: How old is your Confluence? This was marked as Fixed:

* <https://jira.atlassian.com/browse/CONF-21043>
Is there a Confluence knowledge base best practice examples for JIRA Service Desk?
Asked by Greg Warner:

Hi,

Years ago (2007) Sarah Maddox wrote a blog article on the best methods to write technical documentation in Confluence and there were some subsequent articles by Matt Hodges. These use old screenshots from Confluence. Since then there's been nothing.

We're about to brief our I.T. teams on some best practices and suggestions on writing Confluence articles to support our JIRA Service Desk implementation. Is there an updates series I'm missing? Does anyone have any examples I can show our I.T. teams?

thanks

* Greg


Answers:
author: Andrew Johnstone
body: Hi Greg,

The below URL should help with initial information towards utilising Confluence as a Knowledge Base (KB Articles) integrated with JIRA Service Desk.

The ability to create Knowledge Base articles dynamically within an issue is also a great way for your I.T. teams to begin building a KB for self service enablement with future issues.

<https://confluence.atlassian.com/display/SERVICEDESK/Providing+self-help+resources+for+your+customers+with+a+knowledge+base>


Tags: confluence-administration
[Confluence] We want to see korean document on confluence cloud service version
Asked by SungHwan Cho:

Hi :smile: I am joe.

We are using Confluence \& JIRA cloud service.

but we import some document(like exel, power point) with korean, korean text is broken. because but there is not any korean font in server.

I know how does it reslove, It is easy, just put korean font on server.

Can you do this? many employees want to see korean text

If you can do this, we will be so so happy :smile:

thanks


Answers:
author: lavitz slambert
body: Hey Joe,

We can't do that trough the atlassian anwsers forum and I don't believe you can achieve that as korean is not one of the supported languages ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad"):

<https://confluence.atlassian.com/display/Cloud/Languages>

What you could try is to raise a support request at <https://support.atlassian.com> so one of the cloud engineers can validate if it would be feasible to install the korean language pack as users do in the BTF (behind the firewall) version:

<https://confluence.atlassian.com/display/DOC/Installing+a+Language+Pack>

Just to let you know that atlassian cloud does not allow customizations, so I can't promisse you they would be able to do that for you.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


Tags: cloud

confluence-cloud
Open child page in new window
Asked by Nitin Sharma:

Is there any way that we can open child page in new window by clicking on them. I know we can open a external/internal links in separate window but i need same behavior for child pages of a space.


Answers:
author: Steffen Heller
body: Can you explain what exactly you are you looking for:

* Some code to open every link in a new window?
* Some admin setting that applies such a thing to the Confluence navigation?
* An list of different kinds of mouse clicks that open links in same window/new tab/new window?
template of atlassian answers
Asked by Christian Kuepers:

How is the answers.atlassion.com done?

It shows up to use confluence...

We use confluence, but when we see the produced pages, they don?t solve our wishes... Atlassian often looks very fine, but we don?t !!! But we bought the product!


Answers:
author: Nic Brough -Adaptavist-
body: This site is a slightly modified Confluence Questions installation. Questions is an addon for Confluence, so try out the addon and you'll see most of what you get here is there.