youngmon/atlassian-qna huggingface dataset:
PluginData length exceeded error with Epic Cards (by Screenful)
Asked by greg:

I've sent a support request to the Screenful team but haven't heard back yet, but the error I'm receiving appears to be at least partially answerable by Trello experts. We just added the Epic Cards by Screenful power-up. On some of our Epic cards, when we attempt to use the "Add to Epic" button we get an error within the dev console:

![image.png](https://mail.google.com/mail/u/1?ui=2&ik=62be920b00&attid=0.1&permmsgid=msg-a:r6463787929533966008&th=186e8902e4d052e6&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ8lSKShkY2SZZjw40fvKjezq_sTLp_4ZTWkdwOi7NPsmPCjNcPpf8MrcqlsvIUD-u8rt6TJTDJBWiY-_Bu9pZagfiA3QA9XxPJWaIP_48qNv8Mvbni4QDUDwNQ&disp=emb&realattid=ii_lfakvdvu0)

```
Uncaught (in promise) Error: PluginData length of 8192 characters exceeded. See: https://developers.trello.com/v1.0/reference#section-size-limit
```

I tried following the URL in the error message to Trello documentation

<https://developers.trello.com/v1.0/reference#section-size-limit>

But that appears to be a dead link. Is the "PluginData length" a hard-coded Trello limit? Something on Screenful's end? Can we change this in a setting?


Answers:
author: Alex W
body: Hey [@greg](/t5/user/viewprofilepage/user-id/4072999) - have you heard back from Screenful support yet? Unfortunately only they will be able to resolve this bug for you.


Tags: epic
no option to change board background?
Asked by ADJ Streams:

I have a free acount. If I click the ... in the corner, I can only change the description and the permissions for my board. There are no other options available. I want to change it to at last a plain colour background rather than the default image which seems to be some kind of wreath.


Answers:
author: Hana Ku?erov?
body: Hi [@ADJ Streams](/t5/user/viewprofilepage/user-id/5172223) ,

welcome to the Atlassian Community!

You should be able to do it, see [this article](https://support.atlassian.com/trello/docs/changing-board-backgrounds/).

comments: author: Foodies Fighting Slavery
body: Hi there! I'm having the same issue!

There is no option to "change background" on the menu in the top right for one of my boards, but it is there for other boards?


Tags: background

free
Trello - Outlook Time difference
Asked by Patrice POBEL:

Hi,  
I want to sync Trello and Outlook calendar.  
When I am in Trello (and Planyway) everything is fine. The event from Outlook showing fine. And the card from Trello also showing fine.  
When I am in Outlook the event from Outlook showing fine, but the event from Trello are not at the right hour.  
Example : A Trello card, with time set from 15:00 to 16:00 will show into Outlook from 15:59 to 16:59.  
Could you please help me ?  
Best regards.  


Answers:
author: Theodoro Reato
body: Hey Patrice,

Welcome to the community,

If you re-add the iCal to your Outlook calendar do the hours are synced? Beyond that could you check the timezone on your calendar if it's the same as the one set on your [Atlassian account](https://id.atlassian.com/manage-profile/account-preferences)?

comments: author: Patrice POBEL
body: Hi Theodoro,  
Thank you for your reply.  
I re-added the iCal to Outlook but it's still not sync.  
Time zone Outlook : UTC +01:00  
Time zone Atlassian : GMT +01:00


author: Theodoro Reato
body: Hey Patrice,

Can you open a ticket, I believe it'll be easier and we can discuss your case in details.

You can open a ticket at [www.trello.com/contact](http://www.trello.com/contact)


Tags: ms-outlook
Como retornar um cart?o exclu?do?
Asked by Dayane Torrubia:

Exclu? um cart?o que tinha informa??es. Como fa?o para trazer ele de volta?


Answers:
author: Theodoro Reato
body: Ol? Dayane,

Bem vinda a comunidade,

Se o cart?o foi de fato excluido, n?o tem como traz?-lo de volta. Por?m, se voc? o arquivou h? como desarquiva-lo, este [artigo](https://support.atlassian.com/trello/docs/archiving-lists-deleting-lists/#:~:text=done%20with%20it.-,Unarchiving,-Reopen%20a%20list) ir? ajuda-la.

comments: author: Dayane Torrubia
body: Muito Obrigada!
?????? ????! ??? ???????????????? ???????????? ?? ?????????? ??????????
Asked by ??????? ????????????:

? ?? ???? ?????????????????? ? Trell? ?.?. ???????????? ?? ?????? .


Answers:
author: Kseniia Trushnikova
body: ?????? ????.

??????????? ????????????? ?? ?????? ??????????, ??. <https://support.atlassian.com/trello/docs/sanctioned-countries/>
Automations looking for a title?
Asked by Izet Ahmetagic:

Hi  

<br />

Can someone explain me why butler automations looks for titles instead of a unique ID?  

Let's say i have a list named "To do - DK" and i have a automation on that list, but i change the name, now the automation won't work, as it looks after the old title.  

<br />

How come it doesn't just look after the lists ID instead? I thought that's normal practice ?  

If i make a request to the trello API, im also using a ID, and not a dynamic title..


Answers:
author: Luciana Munhoz
body: Hi Izet!

I agree that would be great. Butler was initially a Power-up some years ago and now it's part of Trello tool. It sounds like in this case we haven't quite struck the right balance yet but we're definitely always looking for ways to improve our tools.

I wanted to let you know that we have this as a feature request in our backlog, so I have added your feedback as an official "+1" to that request! Hope this helps! If you have any additional insights into your workflow and how this feature would make Butler even more awesome, please don't hesitate to share. Thanks!

comments: author: Izet Ahmetagic
body: Hi Luciana  

Thanks for fast response, and that sounds great! :)


author: Luciana Munhoz
body: Hi Izet! You're very welcome! :)


Tags: automation

butler
Is there a feature to group different lists into one umbrella category?
Asked by Selma:

I would like to group multiple lists into one umbrella category to create more overview on my board. Does anyone know about a power-up that enables me to do this or another way to create visual categories and sub-categories in a Trello board aka a tree-model with different branches?


Answers:
author: Theodoro Reato
body: Hey Selma,

Welcome to the community,

You can check our Workspace view, they may help you,

- <https://support.atlassian.com/trello/docs/workspace-views/>

- <https://support.atlassian.com/trello/docs/workspace-table-view/>

I'm not aware of any Power-up that may help you, but you can search for it at this link: <https://trello.com/power-ups/all>


Tags: category

group
How to copy due date from checklist item to linked card?
Asked by Beyond Your Stethoscope:

When automating creation of a linked card when a due date is added to a checklist item, is it possible to also copy the due date to the new card? Struggling to work it out. Thanks.


Answers:
author: Theodoro Reato
body: Hi there,

Welcome to the community.

Right now, this isn't possible to set. It would be possible to link the due date of the card mentioned on the checklist with the card where the checklist is.

You can check how to set the mentioned command here: <https://www.youtube.com/watch?v=SM5eMd7KuOI>

comments: author: Colleen Moauro
body: Have there been any updates since this last comment? I also want to link a checklist item due date to its linked card. The lack of automation makes the due date for various checklist tasks confusing.


author: Jsimpson
body: Any update on when this feature will be added [@Theodoro Reato](/t5/user/viewprofilepage/user-id/4570057) ? This would be extremely helpful


author: Theodoro Reato
body: Hi there,

No, unfortunately, there haven't been any updates regarding that matter.


Tags: checklist
Anonymisation of Ex Employees
Asked by Alex Kipping:

Hi, we've recently started focusing A LOT on GDPR and would like to anonymise the names of ex employees on our Trello boards, while still keeping their contributions - So instead of their actual name it should just be 'DELETED USER' or something along those lines.

I haven't been able to find any information about how to do this or if it's even possible.

Any help / information is appreciated :)

If it's not possible I think it would be a great feature to add to Trello, in these times where Data Protection / Security is so prevalent.


Answers:
author: Felix
body: Deleting your ex-employees accounts will do this. All the content they created will still remain intact, so long as it was 'shared' content (i.e. they were not the only member of the board).

See <https://support.atlassian.com/trello/docs/deleting-your-trello-account/> and <https://trello.com/trust>

comments: author: Alex Kipping
body: That's great - What about accounts that we're not able to delete? For example we frequently use contractors that use independent Trello accounts that we temporarily add to our boards?


author: Alex Kipping
body: [@Felix](/t5/user/viewprofilepage/user-id/853253) have you seen my follow up question? :)

Thanks in advance.


author: Felix
body: Trello doesn't provide a way to anonymize user data for un-deleted users, on selected boards, as far as I'm aware.
How to combine two projects from different organizations?
Asked by Noa Aviv:

Hey, as our company been acquired by another company, we are now having 2 jira workspaces, one for our company, and other one used by the acquired company. How can we combine both of the workspaces when working on the same project? Is there a way to have one board, presenting the items from both workspaces?

Thanks

Noa


Answers:
author: Theodoro Reato
body: Hi Noa,

I didn't understand your question, could you help me with this?

When you mentioned "does Workspaces" are you referring to Projects or Jira Cloud instance?  
When you said "board" are you referring to the Trello board or the Jira board?

You'll be able to connect your Trello board to multiple Jira instances for example.

If you're referring to Jira boards this question would be better handled by the Jira support team.

But let me know and we can discuss it further.


Tags: organization

workspace
How do I sort in by LIST in Table?
Asked by Meg Ramstad:

I am using this for patient mgmt. I prefer using the table view, but I need to sort it by client name "List" column.


Answers:
author: Dreamsuite Mike
body: Hi Meg,

You could definitely benefit from this...

[Tiny Powerups - Table View](https://trello.com/power-ups/61f4c0464f8522341a806b89/table-view)

[@Adam Cao](/t5/user/viewprofilepage/user-id/4458333) can help with any questions but definitely give it a go
Which Trello Version I?ve got?
Asked by Thomas Fischer:

...stupid, I know: How may I find out which Trello Version I purchased? Tom


Answers:
author: Nic Brough -Adaptavist-
body: The short version is "you don't". You've bought a subscription (the level of which [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) has already explained).

There is, of course, a version of the software behind it, but, as [@Barnali Putatunda](/t5/user/viewprofilepage/user-id/2541224) 's linked question partially explains:

You can get the current version from the HTTP headers

The version **format** may change, or it may be removed completely

We can't tell you what the version was when you purchased

The version can, (and will) change, frequently, without warning, at any time

It's utterly useless to you, because you don't report problems against a version, it's of no use to auditing or compliance, and you can't stop it changing.


author: Alex Koxaras _Relational_
body: Hi [@Thomas Fischer](/t5/user/viewprofilepage/user-id/4989681)

Go to /billing, e.g. <https://trello.com/w/YOURWORKSPACE/billing> and observer the picture. If under trello plan there is an "upgrade" or "change" label, then you are on the one which doesn't have that label. In the pic below, I'm on the Free plan

![trello plan.png](https://community.atlassian.com/t5/image/serverpage/image-id/245873iCB8EEF46D9093CD1/image-size/large?v=v2&px=999 "trello plan.png")

comments: author: Thomas Fischer
body: Alex, thank you. Premium is my version. bye, Tom


author: Barnali Putatunda
body: Hi Thomas,  

A bit curious why you need the Trello version. For the Atlassian cloud products, generally no specific version is exposed to end user.  

However, I find an old question in the community with the same question \& that might help you.  
<https://community.atlassian.com/t5/Trello-questions/How-can-I-find-the-version-number-of-the-Trello-free-version/qaq-p/1767400>

<br />

<br />

comments: author: Thomas Fischer
body: Barnali, soon some people join the project. And I needed to be clear how many people can join my Trello with my Trello version.

But I?m clear now...thx, Tom
Automation to add a checklist from specific card not working
Asked by Bailey Chavez:

When I go to create a rule about adding a checklist to a card whenever it is moved into a certain list, the list names from my board populate but the card names and checklist names are not populating so the automation isn't working.

I've tried linking to the card and typing in the name of this list anyhow but nothing happens.

Any luck fixing this?


Answers:
author: Cameron Johnson-Peart
body: Hi,

I am fairly new to Trello but recently managed to get something similar working.

From what I understand the cards/checklists do not have a selection like Lists do in the automation.

You just have to make sure they are typed the same (I find it best to copy \& paste).

*** ** * ** ***

Example:

```
when a card is added to list "Supplier Disputes",
add the "Tasks" checklist from card "Template" to the card 
```

I had to ++**manually**++ type Tasks \& Template into the boxes.

My list name is Supplier Disputes. On the card named Template is where the Tasks checklist lives.

As a note, you can remove the "from card *XYZ"*and it will find the first matching checklist name.

I hope this helps. If not it might be worth sending your automation as a reply to help troubleshoot.

Kind Regards,

Cameron

comments: author: Dreamsuite Mike
body: If you only have 1 checklist in your template card, you can also put "add the {\*} checklist from the card...

I would also suggest keeping in the card part because you want to be sure you pull the checklist from the template and not another card that has the template that has been modified


author: Bailey Chavez
body: It worked!!! Thanks so much!!!


Tags: automation

checklist

trigger
Attaching a PDF on a Comment
Asked by Daniel Bornholdt:

Hi!!

My comment area in trello changed to this layout:

![Screen Shot 2023-03-15 at 21.25.23.png](/t5/image/serverpage/image-id/245833iD2F8FF1FE58BB755/image-size/large?v=v2&px=999 "Screen Shot 2023-03-15 at 21.25.23.png")

How to attach PDF in this comment?


Answers:
author: Lam
body: Hi [@Daniel Bornholdt](/t5/user/viewprofilepage/user-id/5171336) - That's a good callout. What you're seeing is the new editor for Trello. In order to reference attachments in your comments you will first need to upload the attachment to the card, then you can click on the 'Comment' button next to the attachment to include it in your comment like so:

![upload attachment and comment.png](https://community.atlassian.com/t5/image/serverpage/image-id/246090i56D681CFCBA64A2C/image-size/large?v=v2&px=999 "upload attachment and comment.png")

comments: author: Daniel Bornholdt
body: Hi [@Lam](/t5/user/viewprofilepage/user-id/4295966) thanks for your reply!

It worked!

But I had to attach 3 files and make only 1 comment for the 3 attachments. Before this update I would click the "attach" button and select the 3 files, and make a comment.

Now I uploaded the 3 files to the card then, in a leap o faith, clicked "Comment" in each of the 3 files and it worked. I have 1 comment with 3 files linked to it.

I think that process is far from intuitive!


author: Lam
body: Hi [@Daniel Bornholdt](/t5/user/viewprofilepage/user-id/5171336) - Ah yes, in that particular instance it does make the experience less intuitive. Our Product teams are tracking interest in bringing the functionality from the old editor to this new version. I've already added your vote to the request internally but I'll provide your added context to the report as well.


author: Dav SWD
body: Yea, this is a bad change- Really clunky compared to the older process.

You have to leave your comment to go get a link / attachment, not just a 'change that a user can get used to' thing, just clunky UX

Please revert back / include option to add attachment via browsing Dropbox etc
Prevent empty scheduled reports?
Asked by Cameron Johnson-Peart:

Hi all.

I have created a weekly report for all outstanding cards.

The current issue I face is that if no cards match the filter a (blank) report is still sent.

![firefox_mkaMTv64ry.png](/t5/image/serverpage/image-id/245763i087402D8535A02B2/image-size/large?v=v2&px=999 "firefox_mkaMTv64ry.png")

I am looking to see if there is a way to only send the report if there are actually cards in the report, or if I have overlooked something?

I just know my colleagues won't be pleased with recieving "junk" emails, and I do not want to have to write a script to do this using Trello's API.

Thanks for your help in advance!

Cameron


Answers:
author: Suzie M
body: Hi Cameron,

Thanks for getting in touch about this.

The ability to only send reports if it contains data isn't possible with Trello, sorry about that. I understand how useful this would be, so I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process here: <https://blog.trello.com/feature-requests-unite-support-and-product>

Please let us know if you have any other questions or concerns!
Comment
Asked by Nathan van Der Merwe:

Good day, is there any way that i can put my board into Table view and see the latest comments without going into the card?   

Or export the board with the comments without taking a power-up?


Answers:
author: Suzie M
body: Hi Nathan, welcome to the community! Glad to help with this.

I'm afraid it's not possible to view comments via the table view without opening the card. I'll pass your interest in this on to our team for consideration!

Regarding exporting, right now, the CSV export from Trello Premium doesn't include comments because there's not a great way to represent that kind of many-to-one data in a spreadsheet. That information is available in our JSON export, if you have access to an engineer. We have more info on this here:

\* Exporting data from Trello: <https://support.atlassian.com/trello/docs/exporting-data-from-trello/>  
\* Making sense of Trello's JSON export: <https://support.atlassian.com/trello/docs/making-sense-of-trellos-json-export/>

Please let us know if this raises any other questions, or if you have any other concerns, and we'd be happy to help.
View the Dates/Times of all Repeater Cards
Asked by Andy Page:

Hi,  

We have a lot of cards using the Repeat Addon. Around 50+ items.  

Is there a way to visually see all the dates/times/List for all cards?  

Currently I have to go into each card manually to view the date/time, and then click on the Repeat button to see which List the card will go into.  

Any advise much appreciated.


Answers:
author: Cody C.
body: Hi Andy! Not the best news, but there isn't currently a way to review all of your card's repeat times in aggregate. The best option right now is to go through each repeating card and audit it's repeat times individually I'm afraid.

It might take a bit of extra work, but one option would be to put the repeat times in the description as you're going through them. That way you could see those values in exports next time.


Tags: app

card-repeater

power-up
How to configure Bamboo to use LDAPS to connect to a Windows domain?
Asked by Mike Friedrich:

I can't seem to find information on how to configure atlassian-user.xml to use LDAPS.

Is this supported? If so, appart from the port, which tag/attribute enables SSL?


Answers:
author: Mike Friedrich
body: Found it myself:

```
&lt;port&gt;636&lt;/port&gt;&lt;securityProtocol&gt;plain ssl&lt;/securityProtocol&gt;
```


Tags: bamboo-administration
How can I do C# unit tests using Bamboo cloud?
Asked by krox01:

My company is looking to switch to JIRA and Bamboo. The first solution they wanted me to look at is the cloud variant using Bamboo Elastic. After some experimenting I have managed to get solutions to build. The next step is unit testing. So far we have been using the MSTest Runner. I however cannot for the life of me get this to run on the elastic instances. Can someone give me a step by step of what I need to do to start this?


Answers:
author: Felipe Kraemer
body: Hi Kim,

Atlassian provides a number of [stock images](https://confluence.atlassian.com/display/BAMBOO/stock+images) that you can use with your elastic agents, and one of these is a Windows image with MSBuild (but *not* Visual Studio) installed, so it may be suitable for your purposes.

If you can't use the stock image, you'll need to [build your own AMI](http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AMIs.html) and install the Bamboo remote agent software on it.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer

comments: author: krox01
body: As I already mentioned in the first post., building is not the problem. MSBuild works as intended though it took some tweaking. The problem is in the unit tests. As mentioned this requires MSTest. I have thus far managed to get the AWS to run an MSTest instance but so far it will not run the actual tests. This is the part that I need help with.


Tags: cloud

test
atlassian cloud external application
Asked by Fred Chu:

I have a local bamboo server, and I want to the bamboo server users and groups from JIRA or Crowd, and I have atlassian cloud for company, how can I add the local bamboo server as a external application?

I need a application password create on atlassian cloud I think.


Answers:
author: rsperafico
body: Hello Fred,

Thank you for your question.
> ...how can I add the local bamboo server as a external application?

Please, refer to the following documentation for further information:

* [Linking to server applications from your cloud instance](https://confluence.atlassian.com/display/Cloud/Linking+to+server+applications+from+your+cloud+instance)
* [Linking JIRA Cloud with self-hosted Bamboo](https://confluence.atlassian.com/display/BAMKB/Linking+JIRA+Cloud+with+self-hosted+Bamboo)

As the above describe, first you need to set up Bamboo to run on port number 80 or 443 to the communication between Cloud and Behind the Firewall to work successfully. Please, refer to [Setting up Bamboo with Apache or Tomcat](https://confluence.atlassian.com/display/BAMBOO/Advanced+actions) for further information.

Once the application link between JIRA in Cloud and Bamboo in Behind the Firewall is complete, lets tackle the User Management question.
> ...bamboo server users and groups from JIRA or Crowd...

Please, refer to the following documentation for further information:

* [Allowing Other Applications to Connect to JIRA for User](https://confluence.atlassian.com/display/JIRA/Allowing+Other+Applications+to+Connect+to+JIRA+for+User+Management)
* [JIRA as a User Repository for Bamboo - Tutorial](https://confluence.atlassian.com/display/BAMKB/JIRA+as+a+User+Repository+for+Bamboo+-+Tutorial)

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


Tags: cloud