youngmon/atlassian-qna huggingface dataset:
Is it possible to create a pop up/ mouse hover to write a tool tip or description in Confluence?
Asked by Shreena Patel:

Hi there,

Just wondering, is it possible to create a tool tip or description that appears when you hover over a word?

In your Wiki [Markup documentation](https://confluence.atlassian.com/display/DOC/Confluence+Wiki+Markup) you say we can append a link tip, which appears as a tooltip. Example: \[pagetitle#anchor\|link tip\]. This does not work for me. I am not using an anchor, that could be why but when using this markup, it doesn't link to the existing page with that name, it treats it as a new page. Thought that was my answer but I'm not too sure now. I am trying to create a WIKI home page which has different category names (which I will link to the correct places) but have a mouse-over help tip that explains what each category contains e.g. **Marketing** , when you click over this it says it "*Includes the following......."*

Your help would be much appreciated.

Thanks,

Shreena


Answers:
author: Ellen Feaheny [AppFusions]
body: Hey Shreena -

Don't know if this functionality alone is going to get you to want to move - but here's the plugin that solves that problem

<https://marketplace.atlassian.com/plugins/com.appfusions.confluence.plugins.popview>

If interested in a direct managed hosting solution that has similar IT support/management convenience as OnDemand (24x7, Atlassian skilled, backups, upgrades - the whole 9-yards), let me know - and can help you with this - turnkey.

[info@appfusions.com](mailto:info@appfusions.com)

Ellen

comments: author: Shreena Patel
body: Hi Ellen,

You have answered my question. I will have to wait until we self-host our instance of Confluence as OnDemand won't let me do either i.e. add a plugin or use what you have mentioned above.

Thank you,

Shreena


author: Reid Manchester
body: Popview seems to have been archived. I have not found a replacement yet. Please reply if you happen to know of one.


author: JohnA
body: Hi Shreena,

This would be possible in a self-hosted instance of Confluence because you could configure this using JavaScript, CSS or a decorator but none of these solutions are permitted in the OnDemand environment and therefore I don't believe this would be possible for you to implement. Please see our document on restricted functions in the OnDemand environment for more information about the differences between OnDemand and downloadable versions of Confluence: <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>

All the best,  
John


Tags: cloud

confluence-cloud
Confluence - Visibility of user sessions?
Asked by Nicholas TenBrink:

I may be missing the obvious answer at the moment, but is there a way in Confluence to view a user session to verify that they have logged into the system?

I have a contractor that is claiming to not be able to view a page with special restrictions, even though he has all the permissions needed to view said page.

I use this feature in JIRA all the time and it is very straight forward but I cant seem to find a similar function in Confluence.

We are operating on an instance Confluence 3.5 that is hosted here on site.


Answers:
author: Brian Topping
body: Unclear why it's not possible to just look at a page like one can in JIRA.


author: Daniel Borcherding
body: Nicholas,

You may wish to turn on log4j to enable user access logging.

<https://confluence.atlassian.com/display/CONF25/Enable+user+access+logging>

You should be able to parse through your logs to determine if a given user has accessed the page in question.

If you need more help with this process you can submit a request for support on

<https://support.atlassian.com/>

We would love to help
Upgrade Issue
Asked by Kirk Tran:

After upgrading to 4.2.7, we are getting the following message:

Confluence has detected that there are 1,651 pages with macros that are not yet Confluence 4+ compatible. To ensure backwards compatibility, these macros are still being rendered as wiki markup when editing your pages.

When a user edits one of these pages, it's blank. Is there a way to bulk fix this? Our current workaround is to copy the content of affected page, remove page, create new page, and paste content.

Thanks,

Kirk


Answers:
author: abed
body: Hi

try go the confluence administration page and check the task list

you will find a task called "Update content with incompatible upgraded macros" run it again

but first make sure all plugins are upgraded and if you have a user macro also upgrade them
Add calendar
Asked by yurie grant:

J'ai intall? le plugin teamcalendar mais je ne le vois pas sur le dashboard??? Pas moyen de mettre un calendar... Faut-il ?tre sous Jira?

Quand je vais dans --plugins--userinstalled plugins--team calendar--congfigure--- je ne trouve pas l'endroit o? mettre cette maudite cl???? ?a tourne en rond...


Answers:
author: NikE
body: I believe this is the same question as [https://answers.atlassian.com/questions/84358/never-see-the-add-calendar-button](/questions/84358/never-see-the-add-calendar-button%20) (?)

I have added an answer over there.


Tags: cloud

confluence-cloud
Child page restriction
Asked by Kirk Tran:

Would like to give a non space member editable rights to a child page. How do I do this? Giving view permission to the user allows user view of all pages, but not edit rights to one particular child page that user have been given edit rights to.


Answers:
author: Daniel Borcherding
body: Hi Kirk,

I answered this question in your support request, but thought I would add a comment here so it was publiclally visible.

I have created this feature reuqest at the following URL

<https://jira.atlassian.com/browse/CONF-26522>

If anyone else would like this functionality please do not hesitate to vote on this feature so that our developers are more apt to include it in a future release.


author: Jeison
body: Hi Kirk,

The user needs to be granted editable permissions to the space. What you can do is the other way around. On the Space permissions, grant access to everybody, and in every page, restrict editable permissions only to people you want to be able to edit.

Hope that works for you.

Cheers!
Google Apps Authenticator for Confluence plugin in our Ondemand instance
Asked by Inviqa Office:

hello,

is there any chance that you could install the Google Apps Authenticator for Confluence plugin in our Ondemand instance <https://ibuildings.jira.com> ?

(<https://marketplace.atlassian.com/plugins/com.appfusions.confluence.google-apps-confluence-auth>)

if possible we would like to try it (have alredy the 30 days trial license.  
And if it works as expecter we will consider the final purchase.

lookin forward for your reply.

regards

marco


Answers:
author: Harry Chan
body: Hi, OnDemand already integrates with Google Apps - <http://www.atlassian.com/google-apps/>. We've added this on but had to contact support to help get it working.

Instructions can be found at <https://confluence.atlassian.com/display/AOD/Integrating+OnDemand+with+Google+Apps>

However, if you do need a separate hosted solution due to plugins, custom themes etc, feel free to [contact us](http://www.queryfoundry.com).


author: Ellen Feaheny [AppFusions]
body: Hi Marco -

Can help you to a hosted solution, which is like OnDemand in terms of service (no headaches, 24x7, includes monitoring, backups, upgrades, etc.), and also you can have any plugin or authenticator too..

Contact me if interested and I can tell you more -

Best,

Ellen  
info@appfusions.com


author: Nic Brough -Adaptavist-
body: I don't think that's going to happen - see <https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy>

If you want Google Apps with Confluence, then you'll need to try the download version on your own platform.


Tags: cloud

confluence-cloud
Never see the ADD calendar button...??
Asked by yurie grant:

-I install the plugin but no place to insert the key code

-Never see the ADD calendar button...


Answers:
author: Jo-Anne MacLeod
body: On your dashboard, you should see a link for "My Calendars", if you click on that you can add a new calendar from there and assign it to whatever space you are wanting it on.


author: NikE
body: If you are running OnDemand, there is no need to install the Team Calendars plugin or enter the license key.

That is all done at <https://my.atlassian.com> - just select Team Calendars to add to your account, submit the changes and in a few minutes the option will be available on your Confluence home page to make your first calendar....once that is created, everything should work as expected. Please let me know if you run into any issues with the setup.


Tags: cloud

confluence-cloud
Compact comments
Asked by Chris Selvig:

We're using a comment-intensive page and it would be helpful to have the individual comments take up less real estate. We'd like to hide the users' avatars, preferably at the space level but globally would be okay.

A tougher requirement, I think: the comments are used to document production environment changes like so:

**9/05/12 8:29AM: SUCCESSFUL_UPLOAD_Data_Deploy_Push_for_acme_for_B2C_PRO_has_Completed**

**9/05/12 8:08AM: SUCCESSFUL_UPLOAD_Data_Deploy_Push_for_widgetco_for_B2C_PRO_has_Completed**

The desire is to be automatically sort display by the date-time at the beginning of the body text of the comment, rather than in the order the comment was entered. For example, if the above comments were already in and then a added

**9/05/12 8:12AM: SUCCESSFUL_UPLOAD_Data_Deploy_Push_for_aylerenterprises_for_B2C_PRO_has_Completed**

the new entry should display between the existing two.


Answers:
author: Mark Hrynczak
body: Changing the comment real estate is achievable at the space level by [Styling Confluence with CSS](https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS).

Try something like this:

```
.comment-user-logo {   visibility: hidden;}#comments-section .comment {   padding: 5px 5px 5px 5px; }
```

To change the sort order of comments, you would need to use custom HTML. See [this blog post](http://davidsimpson.me/2012/01/24/how-to-reverse-the-order-of-comments-on-confluence-pages/) for more details on how to do this.

Cheers,  
Mark
Can you link to an MS Office or PDF doc and have it display in the same Confluence page?
Asked by Ken Hymes:

Using Confluence 4.2.12: I want to create a Confluence wiki page that has a left pane of links to MS Word or PDF documents. When I click any link, I want the document to display in the right pane of the existing Confluence page (rather than launch a new window to view the document). Is this possible or is there another mechanism in Confluence I can use to accomplish the desired user experience? Thanks!


Answers:
author: Ellen Feaheny [AppFusions]
body: Maybe try SharpView (for high res PDFs) and build a hierarchy of these documents with the Documentation theme applied in the space?

<https://marketplace.atlassian.com/plugins/com.appfusions.confluence.sharpview.sharp-view>

(To build / adjust the hierarchy of the docs (pages), in the space, go to Browse \> Pages \> Tree - and you can move the pages around in the tree)

==

For Office documents (and PDFs too), you could do something similar with your documents stored in Box, Google Docs, Dropbox, Alfresco with AppFusions DMS plugins, where you can embed the document in the Confluence page.

comments: author: Ken Hymes
body: Thanks for the suggestions, Ellen. Will give the Documentation theme a try!


author: Harry Chan
body: Hi, you can use the documentation theme to create a set of "links" to pages in Confluence in a hierarchy[.](http://www.queryfoundry.com) To show your word or pdf document you can embed them in those linked Confluence pages and they will show up when clicked[.](http://www.queryfoundry.com)

comments: author: Ken Hymes
body: Thanks, Harry. I'll try this approach and see how the user experience works out....


author: Ken Hymes
body: Can I apply the Documentation theme to selective wiki pages, or must it be applied to the entire space? I'd prefer the former if possible...


author: Ken Hymes
body: As suggested, I've created a hierarchy of wiki pages with my embedded documents in them, then linked to these pages from my primary page. From a user experience standpoint, it's acceptable even though they are technically navigating to a different 'page'. I ended up making the header/look and feel the same for all pages. Thanks everyone for your input! :-)


author: David at David Simpson Apps
body: Where are you storing the docs? As attachments to the page? Or elsewhere?

comments: author: Ken Hymes
body: David, I'm currently storing the documents as attachments to the wiki page. Is that a recommended approach?


Tags: pdf

attachment

link
No Output Folder found
Asked by Joerg Bencke:

Hi folks,

we just installed a fresh Confluence 3.5.13 on an SLES11 / Tmcat 6 / JDK 1.6.035. Setupprocedure went through fine. "You may now start using confluence ....."

We get an error 500 : No output folder

Further detail : tomcat6/work/Catalina/localhost/confluence/org/apache/jsp/default_jsp.java not found  

(The path "tomcat6/work/Catalina/localhost/confluence" ends there. only the file "confluence.xml" is listed there, setting the docbase to the correct folder.

Any ideas ?


Answers:
author: Radu Dumitriu
body: Tomcat6 on SLES11 has incorrect permissions set. I fixed that once by installing my own Tomcat in /opt/tomcat and granting corerct permissions to directories.

remove that default RPM and rely on the downloaded version. It's faster to set up.


author: Jobin Kuruvilla [Adaptavist]
body: Stop Confluence, delete the work directory, restart Confluence and see if the issue persists!

comments: author: Joerg Bencke
body: With the suse installation, there are two directories there "Catalina" and temp. Deleting the contents of work kills those file as well - breaking to links in the tomcat installation. Had to be created manually again, but no fix for the solution.

Chaging group or user:group to tomcatuser @ "work" does not change problem either


author: Jobin Kuruvilla [Adaptavist]
body: Check if the Confluence user has all the permission in the installation and home directory. It is possible that you installed Confluence as one user and running it as another without granting enough permissions.

comments: author: Joerg Bencke
body: tomcat is running as "tomcat" - installationdir \& datadir are all "tomcat:tomcat" and "rwx" (via chown -R, so it should be done for all.

the tomcat-dirs however are set to root (Suse standardinstall). Changing it to tomcat:tomcat does not solve the problem, still "default_jsp.java not found" as root cause.

"First" message, btw, is "unable to compile class for jsp"  
The strange thing is - the setup process went through fine


Tags: install
notification content problem
Asked by anaelle chaperon:

some emails sent as notification by editing a confluence page are wrong: the page hierarchy is wrong (in the email subject as well as in the email content) so the user becomes an email of a page edition although he doesn't follow it or the editor of this page. It is for us a security problem because users could receive info they don't suppose to receive. It is on our production installation and within the last months we received already several examples.

<br />


Answers:
author: anaelle chaperon
body: Hi Simon, thanks for your answer I already sent my request to the support and am waiting for their feedback.

Kind regards, anna


author: SimonS
body: Hi anna,

This sounds like a configuration or permission problem, and will probably require some debugging work, best done with our support team. Please contact our support team via our [Support Portal](https://support.atlassian.com/). If you have never used our support services before, you'll have to [sign up](https://support.atlassian.com/secure/Signup!default.jspa). Let us know the resolution here, if you decide to go that route.


Tags: notification
Page Tree in Documentation Theme: Chapter Numbers
Asked by Jean Khoury:

Hi,

is it possible to tell Confluence to automatically add chapter numbers with a prefix to the page tree in the Documentation Theme?

Something like this:

* Chapter 1: Page Title
  * Chapter 1.1: Page Title
* Chapter 2: Page Title
  * Chapter 2.1: Page Title
  * Chapter 2.2: Page Title
    * Chapter 2.2.1: Page Title
* Chapter 3: Page Title


Answers:
author: BernardoA
body: In this case you can use "Insert Link" for each chapter that will point to such page.


author: BernardoA
body: In this case you can use "Insert Link" for each chapter that will point to such page.


author: BernardoA
body: In this case you can use "Insert Link" for each chapter that will point to such page.

comments: author: Jean Khoury
body: Thanks for your reply. Could you be more specific about your suggestion, please?
What's New Dialog stays blank
Asked by Fernando Morales:

After updating our confluence installation to version 4.2.13, we noticed that the 'What's New Dialog' which pops up after login, is compleatly blank.

unfortunately we can't verify wether this issue appeared in our earlier version.

Internet connection is working fine.


Answers:
author: Alejandro Conde Carrillo
body: This problem has been solved through Atlassian Support.

The problem was solved with the following action.

1. Go to *Browse* \> *Confluence Admin*.
2. Select *Manage Plugins* in the left hand side menu under the header *Configuration*.
3. In the section *System Plugins* click on *Show System Plugins*.
4. Look for a plugin called *Confluence What's New* and click on it.
5. Check the modules which are enabled within this plugin.

Is the module *Override for What's New iframe source* enabled? If is it please disable it. The rest of the modules should be enabled.


author: AbrahamA
body: Hi Fernando

I can understand temp and cache folders getting regenerated. Will confluence check every time for bundled plugins and download them if any plugin is not present?

Thanks

Abe


author: Bruna Griebeler
body: Hi Fernando!  

It might me something related Confluence What's New Plugin. Verify if all the modules are enabled except Flag show what's new and Override for What's New iframe source.


author: AlysonA
body: Hi Fernando,

Is there anything in your logs that might indicate a plugin malfunction? You can go ahead and remove everything under the following directories:

* The _\<confluence-home\>/bundled-plugins_ folder
* The _\<confluence-home\>/plugin-cache_ folder
* The _\<confluence-home\>/plugins-osgi-cache_ folder
* The _\<confluence-home\>/plugins-temp_ folder
* The _\<confluence-home\>/bundled-plugins_language_ folder

This will remove all bundled plugins from your instance, they will be generated again once you restart Confluence.

Hope that helps!
How to apply translations
Asked by Jose Alberto Hernandis:

Hi, I'm trying to apply a downloaded translation (into Spanish), but in Administration \>\> Plugins I don't see how to upload the translation.

Thanks.

<br />


Answers:
author: Jose Alberto Hernandis
body: In "OnDemand" edition is not possible to upload translation.


author: Harry Chan
body: Hi, you need to upload it as a plugin and then install the translation.

Detailed instructions can be found in <https://confluence.atlassian.com/display/DOC/Installing+a+Language+Pack>. Follow installing a language pack manually.

comments: author: Jose Alberto Hernandis
body: Thanks, but we've OnDemand, and seems that in this case we can't upload translations :(

I hope Atlassian could resolve this soon.


author: dsfgwe sdfgwe
body: \~\~\~ spam \~\~\~


Tags: translate
I can't access Confluence
Asked by Mi Jang:

I installed Confluence at desktop PC(server) and used Confluence for more 4 months..during 4 months, there was no problem.

However, today, I can't access Confluence by using my notePC and web browser like IE and chrome at desktop PC. When I access Confluence by using desktop PC by clicking the 'Access Confluence' icon, there was no problem..I can use Confluence normaly. But If I access Confluence by using my note PC and my team member's PC, we can't connect to confluence server.

I think...there is a problem by accessing via internet web browser.

plz let me know the methode to solve the problem...

Thanks..


Answers:
author: Mi Jang
body: () ![](../../upfiles/access_failure_1.PNG)

Above picture is screenshot when I tried to access Confluence. That means .. Can't indicate the web page at Internet Explorer.

And I attached the log file you mentioned above comment. The log file is too difficult to understand....so where is the important point to solve the problem? This problem is occured on Sep 5th.

Thanks!!


author: AlysonA
body: It would be nice if you can attach a screenshot of the error you're getting when attempting to access Confluence. Also, the atlassian-confluence.log file located at the \<confluence-home\>/logs directory may provide you some insight on this.


author: Jobin Kuruvilla [Adaptavist]
body: Looks like network issue! Are you using ip address to connect or a dns name? Check if it was behind IIS/Apache etc and see if it was shut down. There can be a lot of options to look at!
How to restore Confluence from backup zip file?
Asked by Bahar ?a?lar:

Hi,

I upgraded confluence 4.1.3 to 4.3, but I got system error. Now I want to restore from the saved backup.zip file.

I simply replace it with the existing confluence folder, but I am getting the following error.

What is the problem? and How can I fix it?

Thanks

HTTP Status 500 - {#toc-hId-1815479391}
=======================================

*** ** * ** ***

**type** Exception report

**message**

**description** The server encountered an internal error () that prevented it from fulfilling this request.

**exception**

```
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException	com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)	com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)	com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
```


Answers:
author: Harry Chan
body: Hi, to restore Confluence from the xml zip backup, you will need to import this into Confluence from the admin menu. There is a import function. If the backup doesn't contain attachments, you'll also need to copy that folder across.

Can you explain further on what you tried to do?

comments: author: Bahar ?a?lar
body: The system does not running so I cannot use xml backup from admin menu. Is there an alternative way to do this from console or something like that?


author: Harry Chan
body: What you can do, assuming your system does no longer work and you already have backups is to erase the database and the file system and start from scratch. You will then be given the option (on a fresh install) to import from backup zip.


Tags: backup

restore