youngmon/atlassian-qna huggingface dataset:
About Activity Field under a Ticket?
Asked by kshridvipa7878:

Q1. How I can set Activity Filed?

![WhatsApp Image 2024-03-24 at 9.53.30 PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/314028iAC327A34F4D8B13D/image-size/large?v=v2&px=999 "WhatsApp Image 2024-03-24 at 9.53.30 PM.jpeg")

I want to set activity Filed Like below. Please help me about these issues.

![WhatsApp Image 2024-03-24 at 9.54.59 PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/314029i8FD4FCA3FED1B288/image-size/large?v=v2&px=999 "WhatsApp Image 2024-03-24 at 9.54.59 PM.jpeg")

Q2. I am using Filter Gadget for Report. But problem is that, I want to see 'Task plan Date' Filed in a Date and Time. But its showing in a Days. I want to set these issues. Please help. I have attached image below:

![WhatsApp Image 2024-03-24 at 10.05.02 PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/314030iF40BFAC97C551B33/image-size/large?v=v2&px=999 "WhatsApp Image 2024-03-24 at 10.05.02 PM.jpeg")

Thank you,


Answers:
author: John Funk
body: Hi [@kshridvipa7878](/t5/user/viewprofilepage/user-id/5406446) - Welcome to the Atlassian Community!

1. No, you will not be able to alter the Activity section of the issue screen.

2. There is a feature request for this that you can vote on and follow: <https://jira.atlassian.com/browse/JRACLOUD-80313>

comments: author: kshridvipa7878
body: Hello,

Thank you so much for your help.


author: John Funk
body: You are very welcome.


Tags: cloud

jira-work-management-cloud
ScriptRunner Cloud Behaviour on View Screen
Asked by Richard Murry:

I'm fairly comfortable with SR behaviors for Server/DC, but this is my first time using it in Cloud. Ultimately, I want to hide a field based on issue status, but as a first step, I'm attempting to just hide the field at all times. I can get the field to be hidden on the Create screen, but not the View screen. In the behavior configuration I've checked the options for 'On Load' and for the 'Create View' and 'Issue View' screens. The only active code I have is:

getFieldById("customfield_10126").setVisible(false)  
This cf is a date picker, but I've also tried a single select list. The project is a company managed project. Per the documentation, I should be able to hide either field type on the both screens, but I can't get the field(s) to hide on the view screen. What am I doing wrong? Or is this a bug?


Answers:
author: Richard Murry
body: \[Removed\]


author: Harsh
body: HI [@Richard Murry](/t5/user/viewprofilepage/user-id/4489883)   

Unfortunately, if the field has any values associated with it, it will be visible in the view screen. As per my knowledge, you cannot restrict field visibility in view screen.  

The only way to achieve this is to make the field value empty, when it is reaching the status.  

Hope this helps.

comments: author: Richard Murry
body: Thank you for the reply.

Currently the field does not have a value and I still can not seem to hide it on anything other than the create screen.


Tags: cloud

jira-work-management-cloud
What impacts will the epic link to parent field change have on the jira align-jira connector?
Asked by Michiko Quinones:

In reference to this article

<https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/>

What impact will this have on jira align to jira connector configuration?


Answers:
author: Erwann
body: Hi,

We can confirm that the new API changes for the parent field are already implemented in the connector's logic.

As a result, there will be no impact to Jira Cloud connector following the deprecation/transition to parent field.

**Story to Epic** link under "Jira Setup" is currently mandatory.   
For any new Jira Cloud connector after the cut-over, it can have any value but the connector will look at **Parent** field in Jira Cloud.   
We are looking into making this field as not mandatory in the future for Jira Cloud.


author: Shannon Wright
body: I wouldn't think so due to you are simply mapping the field ID in the Align connector to the field used for the linking in Jira. When the connector sees the field mapped, it would know to look at the corresponding linked Parent(Epic) from the story.

comments: author: Michiko Quinones
body: Hey Shannon! Yes I was thinking the same thing until I saw the screen shots. The article refers to the new Parent as a 'concept' not a 'field'. And there's quite a lot of functionality around it - like the fact that it will be in the breadcrumbs. So I'm wondering if it acts like a regular custom field or not.


author: Rae Gibbs
body: [@Kyle Foreman](/t5/user/viewprofilepage/user-id/1807194) Any Jira connector impacts with the updates in the article that are being referenced?


Tags: cloud

parent
How do we track Feature Lifecycle after it?s split? Does the part 1 & 2 have their own lifecycle?
Asked by Rupinder Pannu:

1. End of PI if we split a feature - does it carry the same feature # or creates a feature new # for part 2?
2. How do we track the full lifecycle of feature? For part 1 \& 2 split together?
3. Do these splits have their own lifecycle?


Answers:
author: Rae Gibbs
body: [@Rupinder Pannu](/t5/user/viewprofilepage/user-id/4865416) When splitting a feature, each part will have its own ID. The original feature will be part 1 with the original ID and the split will be part 2 with a new ID. These will be linked together as indicated in the below screenshots. This is the only association of the two. There are no reports or views where you can view these together as a whole. Part 2 will pick up where part 1 left off. Also when you do a split, any stories that have not been Accepted will move to part 2 of the split. As well, if the feature has been estimated, the estimation moves to part 2.

![Screen Shot 2022-10-24 at 12.56.16 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/222251i078C5C6DE8CE1BE8/image-size/large?v=v2&px=999 "Screen Shot 2022-10-24 at 12.56.16 PM.jpg")![Screen Shot 2022-10-24 at 12.56.45 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/222252iECA602B3E9542695/image-size/large?v=v2&px=999 "Screen Shot 2022-10-24 at 12.56.45 PM.jpg")


author: Neil Sproul
body: Hello Rupinder!  

Some assistance for your questions below. I hope my answers help. The linked Community article has some great information on splitting.   

1. When you split a feature a new ID will be created. More information [here](https://community.atlassian.com/t5/Jira-Align-questions/How-to-handle-feature-carryover-across-PIs/qaq-p/1699092)  
2. Your features will often follow the same lifecycle within a given Portfolio and Program.  
3. No. Splitting a feature creates a new work item (feature) that follow the given Portfolio/programs lifecycle.


Tags: cloud
?C?mo archivar los proyectos que no estan activos en JIRA?
Asked by Elizabeth Pereira:

Buenas Tardes

Reciban un cordial saludo, por favor si me pueden indicar como se puede archivar los proyectos que se quieren cerrar en JIRA pero se quiere tener el registro de lo que se registro en el proyecto

Muchas gracias


Answers:
author: Fabian Lim
body: Hola [@Elizabeth Pereira](/t5/user/viewprofilepage/user-id/4379482)

Te paso las instrucciones: <https://confluence.atlassian.com/adminjiraserver/archiving-a-project-938847621.html>

Saludos

comments: author: Elizabeth Pereira
body: Muchas gracias

Lo que no me aparece es la opcion de archivar solo configurar proyecto, voy a validarlo con otro perfil
Scope Change Report
Asked by Sandy Xiong:

Hi,

Is there more information on how to remedy this error message?

**Error Message:** This feature now belongs to a different release train

![Scope Change Report.png](/t5/image/serverpage/image-id/221625i77048FE3E8B01940/image-size/large?v=v2&px=999 "Scope Change Report.png")


Answers:
author: Jamie Giantonio
body: Hi Sandy. In this instance this isn't an error that you would fix. It is an informational message explaining what caused that item to be removed from this PI. In this case the feature in question was moved to a different release train that you are viewing this report for. Hope that helps. Jamie

comments: author: Sandy Xiong
body: Hi [@Jamie Giantonio](/t5/user/viewprofilepage/user-id/4386832) ,

Thank you for reviewing my question. The issue seem to be that the feature have never moved from train to another. Can you advise how to troubleshoot and/or to prevent this from occuring?


author: Jamie Giantonio
body: [@sxio](/t5/user/viewprofilepage/user-id/2589553) I think the same informational message shows if the item stayed in the same release train, but was moved to a different PI
?Como podria tomar las ventajas de Jira Align, siendo usuario basico de JIRA?
Asked by Elizabeth Pereira:

Buenas Tardes

Queria saber por favor que cosas puedo replicar de JIRA Aling, siendo usuario basico de JIRA


Answers:
author: Tom O'Connor
body: [@Elizabeth Pereira](/t5/user/viewprofilepage/user-id/4379482) you may want to look at this great article that captures and pulls together many Jira/Jira Align integration articles.

<https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQ-Table-of/ba-p/1253497>

Check out the Jira Connector section as it lists how data can get configured, replicating from Jira to Jira Align.

comments: author: Elizabeth Pereira
body: Thank you very much for the prompt response, I'll check the link you sent me... However, I wasn't looking for a way to integrate Jira Align, but to be able to adapt Jira with project portfolio management

if you can guide me

Thanks a lot
Can I have Epics at the Enterprise level in Jira Align?
Asked by Rishabh Kochhar:

Can I define Epics at the Enterprise level in Jira Align?  
Given that my hierarchy would be Enterprise\>Portfolio\>Product\>Pod


Answers:
author: Rae Gibbs
body: [@Rishabh Kochhar](/t5/user/viewprofilepage/user-id/5054198) It is not possible to move Epics from the Portfolio level to the Enterprise level in Jira Align. The Enterprise level contains items above Epics like Goals and where the Strategy is managed.
Unable to create issue: 403:Forbidden, You do not have permission to create issues in this project.
Asked by Rebecca Hylek:

Hello, I'm a Super Admin in Jira Align and a Site/Org Admin in Jira Cloud. We're going through a major clean up after our migration to Jira Cloud. One step will be creating a standardized workflow for our teams on Program Agile Release Trains.

I've created a DEMO project to use for testing before we make any changes. I'm able to successfully create a Jira Epic (Align Feature) in Jira and it syncs with Jira Align. When I try to create a feature in Align, it doesn't sync. I receive an error (see screen shot).

In Jira Align, my account includes the Agile Team with the Scrum Master role that's associated with the demo program, the Program Team with the Team of Teams role, and the Portfolio Team with the role Portfolio Member.

In Jira, my role on the team is Project Administrator and Project Lead, the Permission Scheme gives the project admin permission to manage projects and create issues, etc. I'm sure this is something simple but I'm at a loss. Any suggestions?

Becky![Unable to Create Issue_403_Forbidden_Permission.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/221229i742FEB03BB533D7C/image-size/large?v=v2&px=999 "Unable to Create Issue_403_Forbidden_Permission.PNG")


Answers:
author: Jean Henson
body: Hi Rebecca,

This error is returned when a "user" does not have permissions to edit/create Jira Epics. Although you personally have permissions, the Jira Service Account "user" may not have the appropriate permissions needed. I recommend validating that the Jira Service Account user has the following project permissions for your test project:

* Administer projects
* Browse projects
* Manage sprints
* Assignable user
* Assign issues
* Close issues
* Create issues
* Edit issues
* Link issues
* Modify reporter (if you consolidated the Create and Edit Jira Software screens)
* Resolve issues
* Schedule issues
* Transition issues
* Add comments

Best of luck!

comments: author: Rebecca Hylek
body: Thank you Jean! Where would I check to see the Jira Service Account's permissions?

A second question, we have several people in Jira Align that create Features, they sync without issue and the connector creates the Jira Epic. I'm able to create Features for those projects and they sync. Why is it only with this demo project?

Please note, I'm also an Org Admin for Jira.


author: Jean Henson
body: Hi Rebecca,

When in the project screen, at the bottom left there is a link called "Project Settings". You can check if the service account (which ideally should be part of a group) has permissions for the demo project you created.


author: Rebecca Hylek
body: Ok, that worked but I wasn't sure what you meant by the service account, in our instance that must be our Jira users group. Adding it allowed the sync immediately.

Thank you!
Setting up REST Pagination in Azure Data factory for Jira Align
Asked by Mark Northcott:

Hello All,

I'm trying to setup pagination in the the CopyData Source tab in Azure Data factory but nothing seems to work.

I understand top and skip values are the JA alternatives to maxresults and startat but I don't understand how to apply them. I don't seem to have a next page URL. Nothing else seems to work.   

There has to be a simple method right? All I want to do is collect the full recordset, not the first 100, and add them to a SQL Table.


Answers:
author: Allan Maxwell
body: Here is an example using orderby, top and skip. This call is repeated in a loop until the resultset contains less than the $TOP value, indicating you have reached the end of the virtual resultset.

* $TOP set the number of records to return in each call which will typically be 100 , the maximum.
* $SKIP will be programmatically incremented, typically be the $TOP value. The first call $TOP = 0, second call $TOP = 100, third $TOP = 200, ect.
* It is very important that the GET product the same resultset each time you call it, or as close as you can get it in the absence of true read-consistent transaction management. I typically order what I assume would be the primary key for that data. In most cases this is going to be the ID field.

GET [https://YOURCOMPANY.jiraalign.com/rest/align/api/2/Epics?$select=id,title\&$filter=primaryProgramId](https://YOURCOMPANY.jiraalign.com/rest/align/api/2/Epics?$select=id,title&$filter=primaryProgramId) EQ 19 **\&orderby=id DESC \&$top=100\&$skip=0**
Are these two similar scenarios same from an Agile management perspective?
Asked by Rishabh Kochhar:

Are these two similar scenarios same from an Agile management perspective?

Scenario 1: For a new product, enabling Jira Align for everything above the pod level (only the Team/Pod level uses Jira), while other levels (Product, Portfolio, and Enterprise) use Jira Align;

Different teams would be onboarded to each of these versions of Jira

Scenario 2: A fresh instance when we use Jira and Jira Align, integrated with each other, from scratch across the enterprise


Answers:
author: Tom O'Connor
body: [@Rishabh Kochhar](/t5/user/viewprofilepage/user-id/5054198) I'm not exactly sure if I fully understand your question but I'll try to answer.

Scenario 1: If a new product means new teams aligned under a single program/ART, then yes. Teams would reside in Jira and POs or PMs and higher (strategy) would reside in Jira Align.

Scenario 2: Be careful as we don't want to create a new Jira instance for every new product or sets of teams. This is where, if you are flowing work to the teams, aka a new product which relates to stories, features, epics to develop, then you may not want to necessarily go and create a new Jira instance (more API integration calls).

Refer to this page for some additional Jira/Jira Align integration details. <https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQ-Table-of/ba-p/1253497>


Tags: integration

jira
Jira Align lets us define ?Epics;? can we customize and rename them?
Asked by Rishabh Kochhar:

Jira Align lets us define "Epics;" but can we customize and rename them?

Say to something like "Portfolio Epics" instead of just "Epics."

Also- would this change any existing functionality of Epics in Jira Align?


Answers:
author: Allan Maxwell
body: [@Rishabh Kochhar](/t5/user/viewprofilepage/user-id/5054198) Yes, your SuperAdmin can rename Epics as well as most other things such as Features, Program Increments, Release Vehicles, Yearly Goals, etc.

comments: author: Allan Maxwell
body: [@Rishabh Kochhar](/t5/user/viewprofilepage/user-id/5054198) as for customizing Epics, most of the fields can be hidden or made required, some can be renamed and you can add a few custom fields. The different tabs that are made available can be controlled on a System Role basis. So RTE can see different tabs than the Product Owner.


author: Rishabh Kochhar
body: Great! Thanks so much for this detailed and quick reply, [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) ! :D


Tags: advanced-roadmaps

epic

jira
Has anyone actually integrated Jira Advanced Roadmap with Jira Align?
Asked by Kendall Alton:

Scenario: an enterprise already leverages Jira Advanced Roadmap specifically to get the Theme, Initiative, Feature, Story hierarchy. Can the hierarchy be integrated with Jira Align, so that there is a bi-directional sync between the issues in each system? Documentation from 2019 indicates a one-time import to Align is where it stops. We are seeking ideas as to what is possible in 2022.


Answers:
author: Allan Maxwell
body: There is no out-of-the box functionality to do bidirectional syncing of Themes and Initiatives from Advanced Roadmaps to Jira Align. Typically, an organization will just do a one-time migration from Advanced Roadmaps into Jira Align. From that point forward, all Themes and Initiatives are created and edited exclusively in Jira Align.

comments: author: Kendall Alton
body: [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) , thank you for your review and input. Perhaps you would consider adding a bi-directional sync into the Align product backlog.


author: Heidi Hendry
body: I suspect that this would be possible using the Jira Align and Jira SW APIs.

**Jira Align** [Getting started with the REST API 2.0 -- Jira Align](https://help.jiraalign.com/hc/en-us/articles/360045371954-Getting-started-with-the-REST-API-2-0)

The Swagger has JA Theme and JA Epic / JSW Initiative endpoints.

So while it's not OOB, it would be possible to custom code for bi-directional syncing.  


Tags: jira-software
Some roles can't see Epic Prioritization?
Asked by Jason Leeming:

Hi Folks, my 'Portfolio Managers' can't see the Epic Prioritization option (under More Options) in the Epic List? I can as I am an Admin. Where is the setting that allows this for a particular Role? I can't see anything in the Roles page that suggests this (searched on 'prioritisation' and 'WSJF')? Cheers...


Answers:
author: Rae Gibbs
body: [@Jason Leeming](/t5/user/viewprofilepage/user-id/4282580) I figured out which permission controls Prioritization being displayed in More Actions on the Epics Grid. It is the Manage Agile Objects (Admin) toggle in the Permissions section under Additional Options.![Screen Shot 2022-10-13 at 12.54.10 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/220638i62E9B831C61C1277/image-dimensions/397x83?v=v2 "Screen Shot 2022-10-13 at 12.54.10 PM.jpg")

comments: author: Jason Leeming
body: That worked [@Rae Gibbs](/t5/user/viewprofilepage/user-id/3554218) thank you so much!


author: Rae Gibbs
body: [@Jason Leeming](/t5/user/viewprofilepage/user-id/4282580) If they go to the Epic Backlog, do they see the Prioritize button there? That leads to the same page.

![Screen Shot 2022-10-13 at 12.39.42 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/220634i91E00AECE77C5EF4/image-size/large?v=v2&px=999 "Screen Shot 2022-10-13 at 12.39.42 PM.jpg")


Tags: priority

role
YTD Totals?
Asked by Linda Hagedorn:

Is it possible to get YTD totals in Jira Align?   

My manager has asked his team to total up the days used (sick, vacation, holiday, etc.) and I can't see going through 40 weeks of timesheets. Jira Align should be able to show some totals. Does anyone know if this is possible?

Thanks!


Answers:
author: Peter Jessen
body: Hi [@Linda Hagedorn](/t5/user/viewprofilepage/user-id/4143234) -

Jira Align is fundamentally a system designed to visualize the flow of value creation through the enterprise as measured in points delivered by teams (and other lean and value metrics). It is not intended to be a time tracking system. That being said....

You can (only) get (all of?) that info out of Jira Align if your company purchased the separate time tracking module which was used to track all forms of time (including non-work focused time).

Without that (additional time tracking) module (which I don't know if it is still available, I need to check), you can get work-related hours from Jira Align if:

* your teams use sub-tasks with hours in Jira connected to stories (and story-level connected issue types) or if
* you use Tempo and have it configured to link to Jira Align instead of Jira hours on sub-tasks.
  * Please see [this post](https://community.atlassian.com/t5/Jira-Align-articles/New-Jira-Align-integration-with-Tempo-Timesheets/ba-p/2157073) by Atlassian's [@Katherine Gray](/t5/user/viewprofilepage/user-id/2607241) on the Tempo integration.

Please feel free to reach out if you have any other questions. I've been implementing AgileCraft/Jira Align with Jira for close to seven years.

Regards,  
Peter
Linking a JIRA ticket from two different JIRA projects to an ALIGN Initiative
Asked by Sreeharsha Lingashastry:

I want to link a JIRA ticket from two different JIRA projects to an ALIGN Initiative. Does ALIGN have this feature? Does it require any special privileges/access rights. Can someone suggest if I can do it? If yes, how?


Answers:
author: Rich Sparks
body: You can definitely do this within Jira Align.

As far as rights, the *System Role* in Jira Align has to allow someone to change the Initiative. (If you can't save the initiative record, you won't be able to add tickets to it.)

As far as multiple projects, it is important to remember that an Align *program* or *team of teams* can draw from many Jira projects. This is all explained in the Best Practices session here: <https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQ-Table-of/ba-p/1253497>

In Jira Align, an Initiative can be worked on by 1 to many *programs.* So Jira tickets from any of the programs that contribute to the Initiative can be connected to the Initiative.

**Important caveat #1:** This can be a bit confusing because different enterprises use different terminology. In the case above, let's assume you have:  
Initiatives are composed of one to many Jira Epics  
Jira Epics are composed of one to many Stories  
Stories have 0 to many sub-tasks  

In Jira Align, you can also introduce a Capability layer between the Initiative and the Epic. This Capability object is rarely used, so we'll assume you have just Initiative, Epic, Story, Sub-task.

**Important caveat #2:** Although a *program* in Jira Align can be connected to many Jira projects, all the projects for a given *program* must be in the same Jira Instance.