Custom background image button is grayed out
Asked by Thomas Jansson:

Hello

It would seem that I'm unable to change my background in my own trelloboard to a custom one. The plus button is grayed out and nothing happens when I click it.

I'm admin over my own board and I'm the only one in it.

Thanks for any help!

Edit: Custom backgrounds are only for Trello Plus users...


Answers:
author: Alin Buda
body: Before Trello was purchased by Atlassian, it used to be the cool wild kid in the school court yard. Now is growing up and turns into a hipsterish young adult that won't talk to you unless you wear suspenders.

comments: author: Thomas Jansson
body: Fear not Alin, atleast I seemed to have earned the level 1 badge after you liked my comment... Atleast the badges are in the free plan... Great


author: Alin Buda
body: me too, now we are like two posh kids with badges even if the problem is still unsolved. Let's see how long it takes to get enough badges so we can replace a god damn background image. :))


author: Jon Bray
body: I've been wondering the same thing. It seems very silly that you can't upload a custom background on a free plan. Especially for a private board... But silly decisions happen every time there's an acquisition.

I wonder what topics this decision took precedent over during that meeting. Would have liked to be a fly on the wall when that suggestion was made.


author: Darryl Cheek
body: Item #73

Custom Backgrounds:

Gee wiz guys I think that free users should have to use the hundreds of HD photos that we have now for boards that only they are going to see. So if we charge them to put a crappy picture that their dog took by mistake while flinging the phone out the moving car window, we can make even more money. Everyone will pay for a membership to put their kids, dogs, cats, hamsters picture up as a back ground.

All in favor?

AYE!!!!! Item passed.... Moving on to ........... (SMH)


author: Antonio Ceredi
body: Whoever added this idiotic feature, you sir, are an asshole.


author: Antonio Ceredi
body: No. Just NO!


author: Petter Gon?alves
body: Hello [@Thomas Jansson](/t5/user/viewprofilepage/user-id/3801477)

Welcome to Atlassian Community!

As you can see in the documentation below, only [Trello Gold](https://trello.com/gold) and [Business Class](https://trello.com/business-class) subscribers can upload custom board backgrounds by clicking the grey box with a "+" sign in it located under "Custom" in the board backgrounds menu:

- [Changing board backgrounds](https://help.trello.com/article/818-changing-board-backgrounds)

On the free plan, you can only update your Trello board with the backgrounds provided in the application itself, not being able to update custom images. Can you confirm if you are added to those plans?

Let us know if you have any questions.

comments: author: Thomas Jansson
body: So my organization is paying millions of dollar to have Confluence and Jira... But I can't even set a custom background on my trello because it's the "free" plan?... Ok.

I'll just make a chrome plugin to do it for me then.


author: Jon Bray
body: Wow, that is an extremely petty decision to restrict custom backgrounds to Trello Gold \& Business Class subscriptions. Of all the features, addons, and upgrades that incentivize usersto upgrade, no custom backgrounds for free users. Seriously?  

[@Petter Gon?alves](/t5/user/viewprofilepage/user-id/195424) What is the rationale behind this decision?  

[@Thomas Jansson](/t5/user/viewprofilepage/user-id/3801477) If you've made a plugin could you please share? I tried running a custom background through Dark Reader and another custom style plugin but the results were not great.


author: Darryl Cheek
body: [@Petter Gon?alves](/t5/user/viewprofilepage/user-id/195424) I have but one question..........

WHY??


author: Thomas Jansson
body: [@Jon Bray](/t5/user/viewprofilepage/user-id/4049226) Hey, sadly no, I never got around to it. But considering the traction this thread is getting, I just might. I'll report back if I do.


Tags: image