youngmon/atlassian-qna huggingface dataset:
Confluence header is empty and no side bar
Asked by iddo berger:

Hi,

My team has confluence on:

<https://taucompling.atlassian.net/wiki/>

and recently the header section is "empy", without a list of spaces or a create space button

![](../../upfiles/Dashboard_-_Confluence.jpeg)

In addition, the side navigation bar is missing.

This makes our confluence nothing less then unusable.

I don't know waht cause this...

I will appreciate help in solving this problem.

Thanks


Answers:
author: Daniel Borcherding
body: Iddo,

This would be something to raise in the Atlassian Support portal.

<https://support.atlassian.com/>

Please make sure that you file the ticket in the Atlassian On Demand project.

The engineers there can take a look at your isntance and tell you exactly what is going on.

There are a limited number of customizations that you can make in OnDemand. I would bet it has to do with some plugins being disabled. Either way the Engineers there will be able to take a look at your istance.

comments: author: Michael Knight
body: We will need to restart your Confluence instance to fix this, so please include your preferred time to restart the instance (including timezone) when you create your ticket with us :)


Tags: cloud

confluence-cloud
Style Appearance in Editor
Asked by MarkC:

How does Confluence decide how to render the style previews under the style menu when editing a page? In a custom theme, the new heading styles are not rendered there. Instead, they display as they previously displayed using the default theme for Confluence. Is there a way to update these?

Additionally, in looking through the styles of a page, where is Confluence getting the color.css from? I don't have a color.css file in the theme, but it seems to be overriding some of my styles.


Answers:
author: Matthew J. Horn
body: Many of the CSS files (for example, batch.css) that cross the wire are concatenations of various style settings across your install. I think the values of the colors.css are drawn from the admin color settings (go to the /admin, select "Colour Scheme" under Look and Feel).

comments: author: MarkC
body: My admin color settings are set (and cannot be edited) by the theme.


Tags: confluence-administration
Update 4.3.2 to 5.2.3 with an Evaluation License?
Asked by Bj?rn Eitmann:

Hi\*

I want to update Confluence from 4.3.2 to 5.2.3

At the moment i am waiting for a 2000 user license.

Is an update also possible while using a Evaluation License?

So i don't have tp wait for the bought license and could run the update tonight as planned.

Best,

Bj?rn


Answers:
author: Deividi Luvison
body: Hi beitmann,

Yup you can upgrade your confluence with the evaluation licence, my only recommendation to you is that you first upgrade to version 5.0.3 and then to 5.2.3.

We got some major changes in version 5.0.3 so it would be better if you upgrade to that bridge version before going to latest version.

Thanks and Regards,

David\|Atlassian Support


author: Daniel Borcherding
body: Beitmann,

Deividi states the correct "supported" upgrade path. It is not something that is absolutely necessary to do, but can be a helpful remediation plan if things go weird with your upgrade.

Your evaluation license entitles you to download and install all versions of confluence before it's expiration date. You are more than free to create evaluation license while you wait for your paid license.

If you contact [sales@atlassian.com](mailto:sales@atlassian.com) they can help you extend your evaluation license for up to 90 days while you wait for your 2k user license.


Tags: confluence-administration
Extension can't be loaded...Modules deactivated
Asked by Matthias Bartels:

Hello,

I just installed the free test version of Confluence Gliffy Plugin. But after installation it says, that the extension could not be loaded. There are 0 of 88 modules activated. Can anyone helb?

Using latest Confluence Version on Windows Server 2012 maschine.

Thanks.


Answers:
author: Bruna Griebeler
body: Matthias,

It's hard to determine what's happening on your instance since without the logs, however, I recommend you to clean the [Plugin Cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) and then try to reinstall Gliffy. If it's still disabled, try to enable each module directly on Confluence Admin \> Manage Add-ons.


Tags: confluence-administration
100% cells width
Asked by MuhammadU:

I am unable to set column width to be 100%, I have edited the source of the page and set column width to 100% but its not working, what is the workaround of this ?

```
&lt;table style="width: 100.0%;border: 0.0px;"&gt;  &lt;tbody&gt;    &lt;tr&gt;      &lt;td colspan="3" style="width: 100.0%;"&gt;        &lt;h3&gt;          &lt;span style="color: rgb(255,255,255);"&gt; &lt;strong&gt;Status Report&lt;/strong&gt; &lt;/span&gt;        &lt;/h3&gt;      &lt;/td&gt;    &lt;/tr&gt;&lt;/table&gt;
```


Answers:
author: T I
body: Add table-layout : fixed to style.

comments: author: MuhammadU
body: nope, doesnt work.


Tags: format

table
What is this Confluence I am hearing about for the first time today?
Asked by Shawn in Van:

Hello all,

I am just days away from purchasing MadCap Flare for our documentation department. I thought my decision was final... that is until I learned about Confluence. I was only searching Jira to find some help on creating a documentation sign-off workflow. BTW, any help is appreciated. :-)  

Anyhow, I am now looking at Confluence because we are already heavily invested in Jira and Confluence, being from the same company might be useful. Besides, it seems that Confluence is 100x less expensive (money is not a top motivator).   

Are there any Confluence technical writers out there? Is Confluence comparable to Flare or FrameMaker?  

Or... have I simply misunderstood the purpose of Confluence and I am trying to compare apples to oranges?

Thank you


Answers:
author: argosy_ops
body: It's not exactly the same. While both of these products are aimed at technical documentations, e.g. for end users with layout and publishing options for digital or print media, Confluence is really a wiki. In a way comparable to MediaWiki, but a lot more accessible and easier to maintain.  

Confluence isn't a semantic layout program, but if your workflow is more of an internal documentation thing than print production for the end user, it's probably better than these island solutions. It comes with many macros that give you status labels, tables, page includes or code highlighting and keeps a history of all changes made to a page. If you want to ask somebody to sign off a specific version, you can tag them with their name and they will be automatically notified within Confluence.

We're doing our internal project documentation in Confluence and for that purpose, it's the nicest solution I've found so far. Many other Wikis force you to learn their particular syntax while Confluence keeps it really simple in terms of interface so that you can focus on your contents.


author: Shawn in Van
body: Thank you so much.

I think you satisfied by curiousity. Although disappointed that I don't have an opportunity to save my company more than a thousand dollars, I am quite relieved that I don't need to go through a brand new discovery process.

Thank you again.
The "Create" button and create-from-template macro have disappeared
Asked by David Bacon:

* Confluence
* Hosted

The Create button was there yesterday, but is gone today. I cannot create pages! Not good.

Also, I had the create-from-template macro used on a couple pages and that reported that no such macro exists. Again, it worked yesterday.

Tried accessing the site using both Firefox and Safari.

Sad face


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Since it is onDemand, this is not due to a customization. I suggest you raise a ticket with Atlassian support.

comments: author: Daniel Borcherding
body: +1 a shame I only have a single upvote to give.


author: David Bacon
body: **Solved**

Hi Gang. In fact, I did raise a ticket shortly after posting here. There was a problem with the instance that required a reboot to resolve. The Atlassian folks did so, and life is once again groovy.


Tags: cloud

confluence-cloud
Design a page in confluence using table and background colors
Asked by MuhammadU:

I have been given the task to design this page in confluence, please can anyone guide me. I cannot set background color .. what is the best approach?

![](../../upfiles/Page_Design.jpg)


Answers:
author: MuhammadU
body: Done! using Section, panel and colum macros.


author: Daniel Borcherding
body: Muhammad,

I don't understand. What background are you trying to change? The status colum?

Have you looked at the status macro?

<https://confluence.atlassian.com/display/DOC/Status+Macro>

That should give you the status colors your are looking for.

Or are you taking about the background on the heading?

You'll have to drop some custom css into Connie to handle that.

<https://confluence.atlassian.com/display/DOC/Styling+Confluence+with+CSS>

I don't see much on this page that requires a lot of customization.

comments: author: MuhammadU
body: well first of all if you insert table it automatically sets its margin, for that do I have to edit default css? Also, how can you set the custom background color of cell ?


Tags: layout

table
Users' active directory groups not updating
Asked by lmock01:

When a new user is created in Active Directory, Confluence pulls all of the user and group membership info correctly. But if the user is added to or removed from a group, the change is not reflected in Confluence, even if I click the "synchronize" button.

We're on Confluence 5.1.4.

I have set it up to authenticate users against our Active Directory ldap in readonly mode.

Our AD has more than 5k users, so I limited the sync to only those people that are a member of a specific AD group via the User Object Filter. Otherwise, all of the settings are left as default. The LDAP is set as read only.

(\&(objectCategory=Person)(sAMAccountName=\*)(memberOf=CN=Confluence Editors,OU=Groups,OU=USA,DC=americas,DC=com))

I checked the logs and do not see any errors. The synchronization shows as successful.

I assume I'm missing something obvious. Any ideas?


Answers:
author: krishk
body: I am facing similar issues - in the User Schema settings, instead of objectCategory=Person, try objectClass=User. This seems to get me the most recent member list (added / deleted) from the group on manually synchronising - however, the automated sync part still doesn't work. Confluence version - 5.1.5


author: Daniel Borcherding
body: Laura,

My guess would be that your Group Object Class may not be right.

<https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory>

Please make sure that thisis set correctly so that Confluence knows what group objects look like.

Also have your run that filter in an LDAP browser tool like Apache Directory Studio?

<http://directory.apache.org/studio/>

What are the results?

To better troubleshoot this you will need a direcotry configuration summary and an LDIF of one of the members that is supposed to have their groups synced but is not working.

<https://confluence.atlassian.com/display/CONFKB/How+to+Generate+a++Directory+Configuration+Summary>


Tags: confluence-administration
SMTP not working after upgrade
Asked by Lee Anne Pedersen:

After upgrading from Confluence 3.5.5 to 5.1.5 and moving from a Windows 2003 server to a Windows 2008 server this weekend, SMTP email no longer works. I get the following error when trying to send a test message:

```
An error has occurred with sending the test email. If your mail server requires authentication, please ensure that TLS or SSL is enabled on your server for the specific mailbox. If your mail server allows anonymous connection, please remove the username and password from the configuration and try again.com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: No authentication mechansims supported by both server and client	at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:193)[truncated]
```

At the suggestion of our Exchange admin, I removed the username and password that had, until the upgrade, worked fine for authentication. He said anonymous would work internally. Then I got this error:

```
An error has occurred with sending the test email:com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: failed to connect, no user name specified?	at com.atlassian.mail.server.impl.SMTPMailServerImpl.send(SMTPMailServerImpl.java:193)	at com.atlassian.confluence.jmx.JmxSMTPMailServer.send(JmxSMTPMailServer.java:80)	at com.atlassian.confluence.admin.actions.mail.SendTestEmailAction.execute(SendTestEmailAction.java:58)[truncated]
```

I thought McAfee might be blocking the sending, but I confirmed it was configured to warn only, not block. I would appreciate any suggestions.


Answers:
author: Lee Anne Pedersen
body: After discovering this issue (<https://jira.atlassian.com/browse/CONF-29000>), I created a new SMTP configuration from scratch and was able to get anonymous sending to work.


Tags: confluence-administration
Create Jira issue via Confluence page, unable to select project
Asked by Mike Welch:

Confluence 4.3.7, Jira 5.2, I'm trying to insert a Jira issue on a Confluence page, selecting the "create new issue" link. In the project field, I'm unable to select a project as I do not see any listed. The recently views and search fields seem to work fine and I can insert Jira tickets fine that what, just not create a new one. We have trusted auth setup between our Jira and Confluence sites.


Answers:
author: Mike Welch
body: We recently upgraded our test instance of Jira to 6.0.7 and we can now see the projects in the dropdown box.


author: Timothy
body: And if you go to your JIRA, can you create an issue in that project?

comments: author: Mike Welch
body: The problem is that I cant see any projects for a new Jira ticket. I can see and insert tickets from viewed and via searches just fine. The dropdown box only says "select a project". Does not seem to matter if I'm logged into Jira and Confluence at the same time. Thanks for your reply.
How can I move multiple attachments from one page to another page (in another space)?
Asked by Beth Buonanno:

Is there a tool or a plug-in available for moving bulk attachments, versus moving one attachmnet at a time? Thank you


Answers:
author: rambabu patina
body: Hi Beth,

Feture request has been already created please upvote it to make it higher priority.

<https://jira.atlassian.com/browse/CONF-15025>

Regards,

Patina

comments: author: Beth Buonanno
body: Thank you I will


author: Tracy Maxwell
body: I would greatly appreciate this feature!


author: Ilerian Co. Ltd.
body: I have a solution for this:

1. Open firefox and install iMacros plugin.

2. Open attachments list of the source page

3. Open imacros tab and record macro

4. During record,

a)click properties

b)write target page exactly

c)click save button

5. stop record.

6.play the record with "max 50" option and "play loop" button.

This moved all of my 30 attachments in a minute.

comments: author: Beth Buonanno
body: thank you


author: David
body: Works like a charm.Many thanks !


author: Vernon Fowler
body: Superb. **Thank you!**


author: GG
body: You can also use WebDav for that. Just mount Confluence as a drive and move any attachment in Windows Explorer or Total Commander. Works like charm, no addon needed.

<https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

Only available on Server,

comments: author: J.P. Zalaquett
body: My QA folks want to move files to a new folder structure. There hundreds of files. Non of has have server access or admin access local computer. Is there a way for our QA folks to move test scripts to the new folder structure?


Tags: attachment

move

multiple
JIRA Issues are not displayed in Confluence
Asked by Malte Janduda:

Hi,

I have integrated JIRA with Confluence as trusted applications. Now I want to add an overview over all tickets with status = "In Progress" to a confluence page.

When I add a JIRA Macro and insert the JQL all Issues are listed. Now I choose I want to display as a table. Further I create the same macro but select, display the number of issues. In the editor I see an Icon for the issue table and a line saying "26 Issues" (the second macro). But when I look at the page in the Preview, or after I have saved - so not in Editor mode - I get an empty table and the second macro compiles to "0 Issues".

What's happening here?  
What am I doing wrong?

Thank you!

Regards,  
Malte


Answers:
author: Malte Janduda
body: No, I have completely empty colums.  

AAAAaaahhhh  
My column definitions have german names by default "Typ,Bearbeiter,...". If I insert the english names "type,assignee..." everything is ok!

Well, still sounds like a bug to me...


author: Malte Janduda
body: I have updated the JIRA Macro Plugin to 5.0.2.

Now I get the correct line "26 Issues" and the table has 26 rows - but all rows are empty! Just the borders :D


author: Daniel Borcherding
body: Malte,

What column names are you trying to display?

Is it possible that there are spaces between them? If so you may be suffering from the following issue.

<https://jira.atlassian.com/browse/CONF-28783>


Tags: confluence-administration
ScriptRunner for Confluence and {groovy}
Asked by Andrei [errno]:

thanks, Jamie, for re-incarnation of addon-com.onresolve.confluence.scripting.scrip.

many moons ago it also supported {groovy} macro for embedding Groovy script(s) into a page: <http://blogs.onresolve.com/2008/12/confluence-groovy-runner/>

are there plans to re-enable it? thanks


Answers:
author: JamieA
body: Hi... maybe. If people are interested in it. I had completely forgotten about that, but it seems like a good idea to me.

comments: author: Andrei [errno]
body: people are interested... count at least 1 :)


Tags: addon-com.onresolve.confluence.groovy.groovyrunner

groovy

scriptrunner
Confluence OnDemand incompletely integrated with JIRA user management
Asked by Robert Lauriston:

We have been using JIRA OnDemand for a while and added Confluence OnDemand. Users are not able to access Confluence spaces.

When I go to Confluence Admin \> Users it takes me to the JIRA User Management page. Users are all shown as in the Remote Crowd Directory. When users in the "users" group on that page try to access Confluence spaces with read and other permissions assigned to the "users" group, they get "Access Denied."

When I go to Confluence Admin \> Security Configuration and edit, the "External user management" option is unchecked and disabled.


Answers:
author: Robert Lauriston
body: Someone else fixed it. Maybe there was some sort of permissions issue so that granting application access had no effect when I tried that.


author: Robert Lauriston
body: Somebody fixed it, I'm not sure what the problem was.


author: Michael Knight
body: You additionally need to grant these users [application access](https://confluence.atlassian.com/display/AOD/Managing+application+access) to Confluence.


Tags: cloud

confluence-cloud

user-management
Reporting on space size in Confluence (mostly attachments)
Asked by Thomas Ehardt:

I haven't found an answer to this question on here, and I'm surprised it's not something that's built-in to Confluence.

What I'd like is to get a summary report by space. Most importantly, count and size of attachments, but general information about each space would be useful as well (e.g. number of pages, pages per day created, etc.).

This doesn't have to be in a Confluence page, so any sort of solution would suffice.


Answers:
author: Joachim Ooi
body: Hi Thomas,

Apparently this feature is still not there in Confluence yet. There are almost 2 quite similar new feature request that you can vote, comment, and watch it:

* <https://jira.atlassian.com/browse/CONF-11155>
* <https://jira.atlassian.com/browse/CONF-17219>

If you are from using OnDemand, then this is information is something that you cannot get access of. However, if you are using Behind The Firewall server, then the workaround would be to make a full export of your space (ensure you ticked the box "Include hidden pages") and check the size of the export later.

Cheers!

comments: author: Thomas Ehardt
body: *grumble grumble grumble*

I voted on CONF-11155 as it most matches what I'm looking to do. Thanks!


author: Gregory Hicks
body: This is for SQL 2016, just fyi it is case sensitive. I also have a conversion for MB convert(decimal (8,2), (sum(LONGVAL) / 1024.)/1000).

select  
s.SPACEKEY,  
-- sum(LONGVAL)  
convert(decimal (8,2), (sum(LONGVAL) / 1024.)/1000)  
FROM  
CONTENTPROPERTIES cp  
JOIN CONTENT c  
ON  
cp.CONTENTID = c.CONTENTID  
JOIN SPACES s  
ON  
s.SPACEID = c.SPACEID  
WHERE  
c.CONTENTTYPE = 'ATTACHMENT'  
AND  
cp.PROPERTYNAME = 'FILESIZE'  
GROUP BY  
s.SPACEKEY  
;


author: David Sinur
body: Thomas, if you still need this, try [https://answers.atlassian.com/questions/93767/information-about-disc-space-used-by-different-spaces](/questions/93767/information-about-disc-space-used-by-different-spaces.). It's a user macro that gives you that information plus some. It only reports the MB size of the attachments and not the whole space though.


Tags: report
Allowed access to projects
Asked by Renan de SIlva e Souza:

Hello I need to take another course  

how do I do so that a particular user has access to a project but the others do not have access?  

Eg  
I design infrateste which only 4 users must have access  
users:  
- test  
- test1  
- test2  
- test3  

and user test4, teste5, test 6 and test 7 should not have access to the project infrateste.  

Could you help me please?


Answers:
author: Fahd
body: Hi Renan,

You can check this documentation which provide detailed information - <https://confluence.atlassian.com/display/AOD/Managing+project+visibility>

Hope it helps.

Regards,

Fahd


Tags: permission
Modify Content or Macros on All Pages "Automatically"
Asked by MarkC:

Is there a way to change a specific piece of content on all pages in Confluence without having to go to each page, edit it, make the change, save, and then repeat hundreds of times? For example, say I wanted to add a div class to all the TOC macros in Confluence. Is there a way to edit them all at once with a script, for example, rather than editing each page?


Answers:
author: Bob Swift (personal)
body: [How to automate adding text to Confluence pages](https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+automate+adding+text+to+Confluence+pages) might help.


author: RianA
body: What I could think of is through database. However please bear in mind that this will cause database integrity issues if it is done poorly, please do backup your database if you want to proceed in doing this. The data should be inside BODYCONTENT table.

Hope it helps.


Tags: confluence-administration