youngmon/atlassian-qna huggingface dataset:
Migrating Confluence off of Jira's server, what is the best way to go about this?
Asked by Daniel Pasacrita:

Hey everyone, so we're in the process of planning to move our Confluence installation off of our JIRA server, and we were wondering the best way to go about this. I've seen atlassian's documentation on this issue, but I didn't feel the documentation was especially clear or helpful, and seemed to have some errors even.

Basically what we want to do is just move the Confluence installation onto another server, have it point to the same database, and use Jira's user database, just as it does already, with all of the same data and spaces.

Now Atlassian recommends doing stuff like copying installation directories and data directories over, but what I'm wondering is why not just have a fresh install on a new server and then import the backup file into confluence using the built in restore function? Wouldn't that be much easier? Any help we can have on this would be much appreciated. Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: It might be easier, it might not.

Simple fact is you can pick up an entire installation and put it on another server. Stop it all, copy the home and installation directories to the new server (identical paths, although changing them later is quite easy), and start it on the new server. As long as your network routes to the databases behind JIRA and Confluence are open to the new server, you are fine.

Or create a new installation and point it at the old database and re-index it after starting. Or do the export/import thing.

The difficulty here is we don't know how complex your installation of Confluence is, which could determine the best path for you. (I'm really not sure that Atlassian's docs are unclear, unhelpful or erroneous on this - I've given them to loads of people who have successfully used them to move servers around, so you might want to explain what you think is wrong with them)


Tags: confluence-administration
Cannot add User manually
Asked by Francesco Cannistra:

Hi,

In Confluence Cloud I cannot add a user manually. In the User Management page only the "Create Users" button is displayed, which allows creating users only by email invitations.

This impedes creating two users with the same email address and I am pretty sure that this option was available a few days ago.

Any help?

Thanks,

francesco


Answers:
author: Paula Silveira
body: Hi Francesco,

There was an update on users creation method this week. <https://jira.atlassian.com/browse/AOD-7576>

But, there's a suggestion requesting Developers to rollback the update.

You can vote and comment on this suggestion to increase its visibility.

Thanks and regards

Paula Silveira


author: Francesco Cannistra
body: Thanks Paula, I have voted.

Regards,

francesco


Tags: cloud

confluence-cloud
Why doesn't Page Information show in my Tools menu
Asked by Bob Kennedy:

I cannot see Page Information no matter which theme I choose to apply to my space. Is there some setting in the Admin Console that controls this?


Answers:
author: Bhushan Nagaraj
body: Hi Robert,

As per the documentation available in the link below.
> Note: if there is no information to report (for example the page has no restrictions or no incoming links), that section of the Page Information will not appear.

<https://confluence.atlassian.com/display/DOC/Viewing+Page+Information>


Tags: confluence-administration
user not showing up when I an trying to Share or @ Reference them
Asked by Chris Tranquellino:


Answers:
author: Chris Tranquellino
body: Thanks. We figured out. The users had to sign into Confluence first to then be able to show up

Thanks


author: Peter Bengov
body: Chris, please make sure these user are have the same permissions set on the relevant **Permissions Scheme** as do other user that you can mention.

Also, make sure they are part of **Browse Users** setting in global permission (*/secure/admin/GlobalPermissions!default.jspa*)


author: TinA
body: Hello Chris,

This may be due to a indexing issue I suggest allowing some time for the schedule task to run or try manually performing an index.

If you want to build over an existing index you can use the first article:

<https://confluence.atlassian.com/display/DOC/Content+Index+Administration>

If you would like to build a index from scratch for more efficient results please use this method.

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>

Keep in mind that a index from scratch would require a Confluence restart.

-Regards,  
Tin Nguyen \| Confluence Support.


author: Chris Tranquellino
body: We have users set up but they wont show up when I try to @ them or Share


Tags: cloud

confluence-cloud
Possible to change color of a field in a table if a date is more than 10/20/30 days old? traffic light
Asked by Mirjam Holik:

Hi,  

we have a complex list in Excel where we maintain the status of patch/hotfix/update of our windows and linux server.  

It looks like this:  

**servername \| day of week \| OS \| who must be informed \| last patch-date \| status \| comment**   

The column **"last patch-day"** is the date where the last time updates were installed. In dependence of this date in Excel the column **"status"** changes color, if the date of last update is longer ago than 10, 20 or 30 days.  
Like a traffic light, green, yellow, red.   
So that the admins, based on the red color, can see at a glance, which server are overdue for e.g.  

Or problem is, that more than one admin is working with this excel-sheet, so Excel is not optimal for teamworking.  
Is it possible to implement something like this also in Confluence?  

I?m not sure, if confluence is dynamic enough.  

Thank you very much for any type of hint.

Mirjam


Answers:
author: Wayne Wong
body: Hi Mirjam,

I am sorry that currently we do not have such function.

However, I had created a New feature request for you :<https://jira.atlassian.com/browse/CONF-36023>

<br />

Also. we recommend our users to comment and vote on the improvement request, and customer's feedback is one of the things that the developers decide to work on next as mentioned in the \[Implementation and new features policy\|https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy\],do leave some comments if you have any suggestion for improvement.

As for an Alternative, maybe you can insert a additional column and put in the date for the entry by using "//", so that you could check for the data entry date.

Thank you.

Regards,  
Wayne Wong


Tags: confluence-administration
Multiple tables in confluence connected to one excel file
Asked by Julius Weissmann:

Hi,

i want to connect multiple tables on different sites to one single excel file (for each table one excel-sheet) via "data connections".

When I generate a data connection via right hand click and "export to excel" i can connect one table in confluence to one excel file. If I want to connect a second table to the same excel file, it won't work.

Then I tried to export that generated "data connection" from the excel file, no sucess.  

Any ideas?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Julius, that is a current limitation from the the *viewfile macro* , there is an improvement request [filed here](https://jira.atlassian.com/browse/OFFCONN-86) that reports such need. Please add your concerns to such thread to increase the chances to see this implemented.
Include Headings in auto-generated TOC in the exported PDF
Asked by newcomer:

Our requirement here is to have **Heading 1** , **Heading 2** , and **Heading 3** included in the TOC of the exported PDF.

Right now, only the **Chapter** titles are captured in the TOC by default.

We don't want to use any macro for this in the chapter content, however looking some solution using **PDF stylesheet**.

Can anybody suggest how to get it?

Thanks.


Answers:
author: JeffP
body: Have you considered using Anchors (<https://confluence.atlassian.com/display/DOC/Working+with+Anchors>)?


author: Steffen Heller
body: Hi CP,

I don't really understand. When I make a space export the different headings are automatically included in the TOC. So perhaps you could explain in more detail what you really do.
We would like to set administrator rights to our collaborators for certain Spaces that cannot access our group's space. They should also be able to add other people to their space themselves. Is there a way of doing this?
Asked by Sanela Kjellqvist:


Answers:
author: Rodrigo Girardi Adami
body: Hello Sanela,

I believe that if you go to the space administrator screen and set someone to be the space administrator, this person can access that space and add people themselves.

If you don't want them to access the groups space, just remove them from the space permissions of the group space and they won't be able to read or change the space contents.

Cheers,

Rodrigo


author: Sanela Kjellqvist
body: Hello Rodrigo,

Will try that! Thank you for your help!

Kind regards,

Sanela


Tags: cloud

confluence-cloud
Confluence unusable in enterprise with Lotus Notes.
Asked by Mark Gillespie:

We currently pay for JIRA, Bamboo and Stash, use SourceTree and are very happy with the results we are getting, it's revolutionised our development process. To complete the development process "jigsaw", we are trialing Confluence. However this has not been very successful, and it's basically fallen at the first hurdle - Notification emails in Lotus Notes 8.5 are so badly broken, the product is unworkable for us.

As much as I would like to throw Lotus Notes in the bin and get a modern enterprise mail system, our company has invested lots of time and effort into bespoke business solutions, so it's going nowhere anytime soon. (it doesn't help that the people that make the decisions on that, are heavily invested,so part of the problem).

Are there any plans to properly support Confluence with Lotus Notes, which still to my knowledge has a very large enterprise userbase? As until that happens (or I have missed something in the configuration), we can't carry on our evaluation.

Untitled.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-unusable-in-enterprise-with-Lotus-Notes/qaq-p/41844?attachment-id=8635){#link_11892bb78f9caf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/7084/1/Untitled.png){#display_11892bb78f9caf_0}


Answers:
author: Nic Brough -Adaptavist-
body: It's logged with Atlassian, but not seeing much attention - last mention was in Confluence 4.3! See <https://jira.atlassian.com/browse/CONF-16221>

I guess the answer is going to be a "not in the foreseeable future" - presumably there are too few Notes users making noise about it.

A wider search might be worth a quick look too, I used [https://jira.atlassian.com/issues?jql=text \~ "lotus" and resolution = unresolved and project = Confluence](https://jira.atlassian.com/issues?jql=text ~ "lotus" and resolution = unresolved and project = Confluence)

comments: author: Steve Gerstner [bridgingIT]
body: This is not only a problm with Notes. As soon as you use any SSO-mechanism you'll have this problem.


author: Mark Gillespie
body: OK thanks. I think that's the nail in the Confluence coffin for us then. It's not enterprise ready.


author: Nic Brough -Adaptavist-
body: Well, it is really, judging by the number of "enterprises" using it. In this case, it's more down to your Enterprise selecting poor tools...


author: Steve Gerstner [bridgingIT]
body: Hi Mark,

is a text mail an option?

Regards

Steve
macro to display all authorized readers of a page
Asked by Michael Bernhardt:

Is there a macro to display all users, who are allowed to watch a page?

We have users who want to know beforehand, who will be able to read something they post.


Answers:
author: Davin Studer
body: Here is a user macro I created that shows the restriction set on a page. This will only show the page restrictions ... meaning it doesn't take into account space permissions.

```
## Developed by: Davin Studer## Date created: 10/24/2013## @noparams#set ($vPerms = $content.getContentPermissionSet("View"))#set ($ePerms = $content.getContentPermissionSet("Edit"))#set ($viewSize = $vPerms.size())#set ($editSize = $ePerms.size())#if(!$viewSize)    #set($viewSize = 0)#end#if(!$editSize)    #set($editSize = 0)#end#if($viewSize == 0 &amp;&amp; $editSize == 0)    There are no restrictions set.&lt;br /&gt;#else    ###################    ##    Viewers    ##    ###################    #if ($viewSize &gt; 0)        Viewers:&lt;br /&gt;        &lt;ul&gt;        #foreach($vPerm in $vPerms)            #if($vPerm.isGroupPermission())               &lt;li&gt;$vPerm.getGroupName() (Group)&lt;/li&gt;            #end        #end        #foreach($vPerm in $vPerms)            #if($vPerm.isUserPermission())               &lt;li&gt; $vPerm.getUserSubject().getFullName() (User)&lt;/li&gt;            #end        #end        &lt;/ul&gt;    #else        There are no view restrictions set.&lt;br /&gt;    #end        ###################    ##    Editors    ##    ###################    #if ($editSize &gt; 0)        Editors:&lt;br /&gt;        &lt;ul&gt;        #foreach($ePerm in $ePerms)            #if($ePerm.isGroupPermission())                &lt;li&gt;$ePerm.getGroupName() (Group)&lt;/li&gt;            #end        #end        #foreach($ePerm in $ePerms)            #if($ePerm.isUserPermission())                &lt;li&gt;$ePerm.getUserSubject().getFullName() (User)&lt;/li&gt;            #end        #end        &lt;/ul&gt;    #else        There are no edit restrictions set.&lt;br /&gt;    #end#end
```

comments: author: Davin Studer
body: This could be expand to show space permissions as well using ...$spaceManager.getSpace($content.spaceKey).getPermissions()


author: Michael Bernhardt
body: ah, great. We are not very good at coding macros at the moment, but i will look into it.


author: sniadeks
body: Hi @Davin Studer. I like this macro, but It does not include inherited restrictions ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Can it be expanded with this functionality?


author: Michael Bernhardt
body: Thank you very much for your input. This is one part of the game, but the space permissions is exactly what we need on top.


author: MichalS
body: Great question. I would like to have this functionality. Even better would be: check if user XXX is able to view THIS page.
How to rename the "Like" button in confluence?
Asked by Matti Popesku:

Hey there,

my idea is to rename the "Like" button at the bottom of every Confluence page into "Give Kudos" or something else. I think Kudos are a better positiv feedback than "Like" which is more associated to facebook.

Do you have an idea how to rename the "Like" button? Also in other languages? Maybe it is possible to edit the Confluence language pack?

Thanks and best regards to the community,

You deserve all the Kudos! :wink:


Answers:
author: Steve Thornhill
body: There is a plugin in - In Product Translations - which will allow you to update the language pack on the fly. Check the docs for it, should do what you are after.

<https://marketplace.atlassian.com/plugins/com.atlassian.translations.confluence.inproduct>


author: Nicolas Casel
body: Would it be possible to use the AJS API instead of this plugin?


Tags: confluence-administration
how could we integrate google apps and confluence via crowd server in terms of users and groups management?
Asked by Arnold Chang:

I've implemented google apps, JIRA (behind firewall), and confluence (behind firewall) in my organization.

Now I'm planning to introduce Lucidchart for Google apps, Jira, and confluence to entire organization.

But how to share the drawings with groups in these platforms seamlessly to optimize end user experiences make me concerned.

Is it anyway to make it work across them nicely from end user perspectives?

Thanks,

Arnold


Answers:
author: Justin Justin
body: Clarification questions:

* Are you trying to do SSO with Google, where you log into Google Apps, and you are already logged into Confluence and JIRA?

<!-- -->

* I think you want the Lucidchart add-ons for Confluence and JIRA, not the Google Apps favor of same. (?)

If that is what your are trying to do, using AppFusions' Google+ SSO for JIRA and Confluence could help you bring this together. Not sure on how the SSO works with the Lucidchart cloud, but could likely get this full picture working. (Likely don't need Crowd anymore though; can discuss.) [info@appfusions.com](mailto:info@appfusions.com) for evals.


Tags: addon-com.lucidchart.jira.plugins.lucid-jira

confluence-administration

crowd-administration

crowd-integration

google-apps

lucidchart
Why can't we see the glossary icon in the info banner?
Asked by Simon Moran:

We have installed the Glossary plugin and mostly it seems to be working really well except that we don't see the glossary icon in the info banner. We can find it under the page tools menu, but not on the info banner.


Answers:
author: Anis Othman
body: Hi Simon,

The glossary button where you can check term existence in the page was developed as an extension of Confluence info banner, which is only available for Global Look and Feel theme. In order to guarantee this feature for any theme structure, it was added under a \<\<tools\>\> menu within the page (then press Glossary).

Atlassian plan to merge the functionality of the Confluence [Documentation theme](https://confluence.atlassian.com/display/DOC/Configuring+the+Documentation+Theme) with the Confluence default theme. So, for this reason we decided to work with Confluence info banner. For more details you can read this post : <https://confluence.atlassian.com/display/CONFKB/2012/12/17/Advance+warning+of+plans+to+merge+Documentation+theme+with+the+default+theme>

We try to answer ASAP our customers requirements ??" but please use Spectrum Lab Jira : <http://lab.spectrumgroupe.fr/jira/browse/BPGLOS>

If you encounter any problem please don't hesitate to contact us, by creating an account on our Jira instance. This way you can interact with us easily and follow all the updates about improvements and bugs.


author: timmeade
body: It does not show up for us either. This is somewhat a requirement if we are going to pay for this. Functionality of finding Glossary terms on a page is important to us.

comments: author: Simon Moran
body: I agree, there is little value in the glossary if there is not an easy way to link to the glossary items.....


author: Guilherme Nedel [Atlassian]
body: Hello Simon, there is a chance that the add on functionality does not enclose the info banner - in local tests it did not show up for me either. You may be able to have more certainty on the matter by talking directly to the add on team, for such I have added the respective label to this post.


Tags: confluence-administration
Is it possible to move a table row in jEditor w/out reverting to source mode?
Asked by Tom Jackson:

We use jEditor a lot for creating and editing tables in Jira. A common use when editing a tab is moving a row from one position in the table to another (imagine that each row in the table holds a test step and the full table represents a test case). I can't find a way to do this from the UI-baed editor (only via the source editor). Any suggestions?


Answers:
author: Kirill Bobrovskikh
body: Dear Tom,

We will add this feature in JEditor 2.1. The release is planned to January.

comments: author: Vivek Rao
body: Just checking... did this feature ever make it out? I don't see it in my version (Atlassian Confluence 5.8.13). Thanks.


Tags: addon-com.jiraeditor.jeditor

jeditor
I can see attachments on a page but they do not appear in space operations attachments
Asked by Bob Kennedy:

I recently migrated and updated a space from 5.3.4 to 5.5.3 and something strange is happening. I can see the attachments from Tool Attachments for a page, but I cannot see them from Space Operations Attachments. At this view there are no attachments in the space.


Answers:
author: jing_hwa_cheok
body: Hi Robert,

Is there any particular error in the \<confluence-home\>/logs/atlassian-confluence.log generated when you try to view the attachment in the space?

<br />

It is possible that the attachment indexing is broken after the ugrade. I would suggest you to to [rebuilt the indexes from scatch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch)and check if the issue persist.

<br />

Regards,  
Jing Hwa


Tags: confluence-administration
How to show last comment on a Confluence page
Asked by Denis Boisvert:

I need to show latest comment on a confluence Page.

With the recently updated macro, I can show the user with a shortcut to the latest comment. But it doesn't show the comment itself on the page.

Is there any ways to do this?  

<br />


Answers:
author: Steve Gerstner [bridgingIT]
body: You can probably use the reporting plugin, or if you want it on every page, you can implement it in the template/theme.

comments: author: Denis Boisvert
body: Hi Steve, thanks! I am trying it as we speak:)
Atlassian footer in Confluence looks strange sometimes
Asked by Maria Bolshakova:

In some confluence pages, the browser shows Altassian banner. It persists even if I scrolled up the page. Are there any way to hide the banner?

111.png

Thank you.  
[](https://community.atlassian.com/t5/Confluence-questions/Atlassian-footer-in-Confluence-looks-strange-sometimes/qaq-p/355356?attachment-id=7560){#link_11892d4e1ae631}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60024/1/111.png){#display_11892d4e1ae631_0}


Answers:
author: Rodrigo Girardi Adami
body: Hi Maria,

I suggest to test in another instance if the same issue persists. I believe this is caused due to some customization in this instance.

Would be good to check if the [footer file wasn't modified](https://confluence.atlassian.com/display/CONFKB/How+to+Edit+the+Footer+in+Confluence) by comparing with another original file.

Cheers,

Rodrigo


author: Thomas Alfred
body: It looks like you're using the Documentation Theme, but with a yellow background. In your case, the left sidebar with the space menu/pagetree has been collapsed to show just a narrow grey column on the left of the page.

The Documentation Theme has a static footer, so it will always be shown. Try updating the space to use the Default Theme, which does not suffer from a static footer.