youngmon/atlassian-qna huggingface dataset:
Admin Space Permission
Asked by Soumya:

Hello,

Does Space Admin permission will help end users to delete pages, comments, attachments of his own and others in a Confluence space ?

Regards


Answers:
author: Florian Bonniec
body: Hi [@Soumya Subudhi](/t5/user/viewprofilepage/user-id/4945117)

The user do not need admin permission. He just need to have delete permission on pages, blog, attachments and comment for each space.

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

Regards


author: Fabio Racobaldo _Herzum_
body: Hi [@Soumya Subudhi](/t5/user/viewprofilepage/user-id/4945117) ,

you can provide space permissions to users/groups <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>

Hope this helps,

Fabio


Tags: confluence-server

server
How can I allow anyone to use the search on bar on my platform?
Asked by thiago Cardoso:

My issue is that I've been receiving complaints from my colleagues and clients about the fact that everytime they try to run a search for any page on my database, they are asked to login. and we would like them to be able to just get the results of their search.  
How can I allow unsigned, unlogged people to just run a search and view a page?  
I've been using confluence server, by the way.


Answers:
author: Brant Schroeder
body: [@thiago Cardoso](/t5/user/viewprofilepage/user-id/5040973) Welcome to the Atlassian community

Search should work fine for all public spaces when a user is not logged in. If you do not have any public spaces or documents (visible to everyone) then an individual will have to log in to search.


author: Alex Koxaras _Relational_
body: Hi [@thiago Cardoso](/t5/user/viewprofilepage/user-id/5040973) and welcome to the community,

Hmm.. I think that most likely the best option you've got is to allow anonymous access.

<https://confluence.atlassian.com/doc/setting-up-public-access-156.html>


Tags: confluence-server

search

server
I can't add an emoji in Confluence
Asked by Beatriz Mart?n Morell:

![Imagen1.png](/t5/image/serverpage/image-id/218015iB10DD78860F01732/image-size/large?v=v2&px=999 "Imagen1.png")

The button "choose file" is gray and I cannot click to select an image.


Answers:
author: Karri Adkins
body: Enter a name for the emoji and then it will allow you to proceed in adding it.


author: G subramanyam
body: Hi [@Beatriz Mart?n Morell](/t5/user/viewprofilepage/user-id/5040976) welcome to the Atlassian community.

Kindly retry in other browsers (incognito) and let us know.

comments: author: Beatriz Mart?n Morell
body: I have just tried and there's the same problem :(


author: G subramanyam
body: May I know the Confluence version you are using? As you see inline my screenshot, option is not showing up. Alternatively, please check with your site administrator who manages enable/disable options.

![no emoji options.png](https://community.atlassian.com/t5/image/serverpage/image-id/218018i39EDF50CDFD30A53/image-size/large?v=v2&px=999 "no emoji options.png")


author: Beatriz Mart?n Morell
body: I'm one of the site administrator.

I have found the problem, you should give the emoji a name before clicking in "Choose file"

Thank you for your cooperation!


author: Rachel Desrosiers
body: This solved the issue for me, thank you


author: Brad Allan
body: ahhhh that's what you do ... weird UX :-) ... helped me thanks!


Tags: cloud

confluence-cloud
Disabling Inline-Comments
Asked by heiko.maag:

Does anybody know, how to disable the Inline-Comments in the Standard Confluence Cloud.

Unfortunalety it is not possible in my configuration:  

<https://myconfl.atlassian.net/wiki/plugins/servlet/upm/manage/system>  

Thx for your help


Answers:
author: Alexander Bondarev
body: Hi [@heiko.maag](/t5/user/viewprofilepage/user-id/5040930) !   
Welcome to the Community!   
It is impossible because there is no exact space permission on adding "inline comments".

Can you share the problem that you are trying to solve? What is your business case?


author: Alex Koxaras _Relational_
body: Hi [@heiko.maag](/t5/user/viewprofilepage/user-id/5040930) and welcome,

I think that on cloud it's not possible to just disable inline comments. What you could do, on a space level though, is to disable comments... for everyone. :/


author: heiko.maag
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) [@Alexander Bondarev](/t5/user/viewprofilepage/user-id/2098083)

Thanks for your help and quick response...

I have this "problem" because we want to open the pages to the public in readonly mode. And as far as I can see, even an anonymous user can leave an inline-comment. Thus you have potentially high support efforts to keep the pages "clean".

In my eyes, its a strange decision to make it very easy to disable the comment section below the content, while keeping it impossible to turn off inline-comments. Can you explain the idea behind that? But anyway.... Thats the way it is, I guess.... :-/

comments: author: Sam Thornton
body: Hello!

I'm currently running into the same problem whilst setting up an anonymous space - Did you ever find a workaround for this?

Thanks!


author: Jean-Francois Hetu2
body: Not sure if you ever got a response or not but after testing and digging deeper... it seems you can initiate the process of inline comment (highlighting, writing the comment in the right side) but when you actually try to publish the comment, it mentions no permissions to complete this operation.


Tags: cloud

confluence-cloud
Importing headline data from AirTable
Asked by Edd Tillen:

I'm trying to create a home page for my space with some headline data from a table I've got in AirTable.

I'm ultimately trying to create Power BI type cards. I'm not even sure how to get that headline data (ie data from a single cell) out of AirTable, let alone import it into Confluence.

Off the top of my head, I'm thinking setting up a view that shows the past 30 days and just one field in AirTable. But it's a question I'll ask on the AirTable forum as well.

For Confluence I'm hoping there's some sort of macro. Or maybe just a link with an embedded frame.


Answers:
author: Edd Tillen
body: I think I've cracked it. Why did no one tell me about interfaces before!!!? I think that's what I'm after, then a link to the interface from my confluence page (hopefully with an embedded frame).


Tags: cloud

confluence-cloud
URL linking in Confluence Pages
Asked by lokesh gangula:

Team,

I have a below scenario.

I created a page with table of contents and headers.

one of the header is named as "Checking URL of 2 ?"

Now when I click the header from table of contents it redirects to the url as below

<https://lokesh9125.atlassian.net/wiki/spaces/MYDOCS/pages/196609/My+Docs+Page#Checking-URL-of-2->?

However I have problem with this since in outlook the last part of the URL '?' isn't considered. so when i am clicking on the url from outlook it doesn't redirect to the intended content rather it gets redirected to the confluence page.

Do i have a solution here , how do i encode '?' in confluence page.

I still wanted the header to be 'Checking URL of 2 ?' but the url should be encoding the '?' character.

Any help is much appreciated here.

Thanks in Advance


Answers:
author: Dominic Lagger
body: Hi [@lokesh gangula](/t5/user/viewprofilepage/user-id/5040686)

I can confirm, that the a question mark at the end isn't interpreted correctly from outlook.

I would suggest you to use the macro "[anchor](https://support.atlassian.com/confluence-cloud/docs/insert-the-anchor-macro/)".

Just add an anchor with the name "URLCheck" and then use this link:
> https://lokesh9125.atlassian.net/wiki/spaces/MYDOCS/pages/196609/My+Docs+Page#URLCheck

Hope this helps

Regards, Dominic

comments: author: lokesh gangula
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) ,

Thank you for the response. But my use case is such that i have to use table of contents ?

Is there any way doing it. Using anchors solves the problem but i cannot got for it.

Regards,

Lokesh


author: Dominic Lagger
body: Hi [@lokesh gangula](/t5/user/viewprofilepage/user-id/5040686)

I do not understand, why you can't use both?

You can still use tabel of content AND doing the anchor.

Another workaround would be to use the hyperlink function of outlook. So therefore you would set up a new hyperlink instead of just pasting the link.

Regards, Dominic


author: lokesh gangula
body: How can i use both TOC and Anchor. I mean in TOC i want to display a different name from header and i want to link an anchor to that name. Any example would really help me.


Tags: cloud

confluence-cloud
Why is there a bug when I export Latex formulas with the HTML-Exporter?
Asked by Isaak Schell:

When I try to export Formulas (I?ve created with the Latex Macro in Confluence) with the HTML-Exporter there is a bug regarding to the Html output.

So it seems that the formular is shown correctly, but the Latex "source code" is also shown after the formula:

![Latex Bug.png](/t5/image/serverpage/image-id/217914i54DFB2B932890B45/image-size/large?v=v2&px=999 "Latex Bug.png")

Does anyone know how I can fix this?  

Thank you very much.


Answers:
author: Zoriana Bogutska_Adaptavist_
body: Hi [@Isaak Schell](/t5/user/viewprofilepage/user-id/5040631)

What app do you use for Latex formulas?

Maybe [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Why-is-there-a-bug-when-I-export-Latex-formulas-with-the-HTML-Exporter_20220930)?

![Screenshot 2022-09-30 at 14.44.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/218640iE7037D673056C2A0/image-size/large?v=v2&px=999 "Screenshot 2022-09-30 at 14.44.31.png")

comments: author: Isaak Schell
body: Hi [@Zoriana Bogutska_Adaptavist_](/t5/user/viewprofilepage/user-id/5015547)   

We ware using "LaTeX for Confluence" from Fulstech, Version 3.0.5.


author: Zoriana Bogutska_Adaptavist_
body: Are you open to alternative solutions?

For example, [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Why-is-there-a-bug-when-I-export-Latex-formulas-with-the-HTML-Exporter_20220930) (created by my team) allows exporting Latex formulas with the HTML-Exporter. Also, this app can find other macros: Tabs, Tooltip, Background, Cards, Alert, Button, Footnote, etc.

But if you need just one macro, you can try [LaTeX for Confluence.](https://marketplace.atlassian.com/apps/1222938/latex-for-confluence?hosting=cloud&tab=overview&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Why-is-there-a-bug-when-I-export-Latex-formulas-with-the-HTML-Exporter_20221004)


author: Dominic Lagger
body: Hi [@Isaak Schell](/t5/user/viewprofilepage/user-id/5040631)

Since you are using two apps, I think there is an error in one of these apps.

I would suggest to you, that you contact the support of the HTML Exporter. I assume, that you use from scroll (k15t)? So here is the contact link:

<https://k15t.jira.com/servicedesk/customer/portal/3>

Regards, Dominic

comments: author: Isaak Schell
body: Hey [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)   
Yes exactly, we are using the HTML Exporter from k15t.  
Thank you, I will also contact the k15t-support.  

Br,

Isaak


Tags: confluence-server

server
how to bulk update usernames in confluence using The XML-RPC and SOAP APIs ?
Asked by Bipin Nepal:

`Since i found out there is not Rest API for updating user information in confluence.`  
`I came to know there is a deprecated method to do so and in the documentation it says this method is available`  

`boolean setUserInformation(String token, UserInformation userInfo) - updates user information`

<br />

`but the problem is I dont even know how do I run this, I used to run rest api's using shell but this looks different,`  

`Can anyone help me create the script so that i can bulk change the usernames of the users using the csv.`

<br />

`My end goal here is to make username the same as their email address.`

Thanks,

BIpin


Answers:
author: Nic Brough -Adaptavist-
body: The SOAP API is totally deprecated and even though there are still calls you can make, in later versions they won't work at all. The call you've found is, I think, on the list of calls that will respond ok but not actually do anything.

comments: author: Bipin Nepal
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) is there any way to update usernames in bulk without using paid plugins ?

<br />

Are there any possible suggestions/solutions that you can give ?


Tags: bulk

bulk-edit

confluence-server

server

update

user
How do I tag a place in a Table of Contents to point to a new page
Asked by Myrna Rivera:

Hi,  

I have a 10-page document that I've pasted into Confluence page. I've created a Table of Contents using a macro.  

Q: How do I link off each Table of Content line to create a new page.  

For example:  

TOC  
1. Marketing  
a. Marketing does...  
b. Marketing does this too....  

How do I tag everything under "Marketing" so I can create a new, separate page from the 10-page document?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Myrna Rivera](/t5/user/viewprofilepage/user-id/4967109) ,

welcome to the Atlassian community!

You can import your document in confluence defining the split method. (<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>)

If you define "Split by Heading" your document will be automatically imported in confluence as separated pages based on heading.

Fabio


Tags: cloud

confluence-cloud
Left Side Bar is missing when publishing a new page
Asked by Josefina Liebert:

I published 2 new pages in our space, one was the home page and then another page, and for both pages the sidebar to navigate the space is missing and i can't seem to get it back. It's not the browser, i've tried opening it in different browsers. My colleagues can't see it aswell. How do i get it back?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Josefina Liebert](/t5/user/viewprofilepage/user-id/5040435) ,

welcome to the Atlassian community!

Please verify if this happens just on a single space or for the whole instance.

Btw, try the resolution defined in the following ticket description <https://jira.atlassian.com/browse/CONFSERVER-41425>

Hope this helps,

Fabio


author: Ravi Sagar _Sparxsys_
body: Hi [@Josefina Liebert](/t5/user/viewprofilepage/user-id/5040435)

Is it just this one space or other spaces as well missing the sidebar?

Ravi

comments: author: Josefina Liebert
body: Hi, it's just this space and specifically just the pages that i updated myself. The other pages in the space are still showing the side bar.


author: Ravi Sagar _Sparxsys_
body: Read this page, may be it will help.

<https://confluence.atlassian.com/confkb/page-tree-is-missing-in-space-navigation-sidebar-and-space-is-missing-homepage-1050548184.html>

Also check for any error in your browser developer console. Did you insert any macros as well?

Ravi


author: Kenn Lucas Designs
body: Providing a link to some bad documentation is not HELP.

It is not an answer.

The documentation at the link just says...this is what it should look like. Expected information is not help.

The issue is, this is all set up properly according to the information at this link and it still does not work.


Tags: confluence-server

server

side-bar
Needing to change a user's email address to satisfy prep for cloud migration
Asked by Gregory Muir:

This is a disabled user who used to be a system admin. We're managed with AD at this point but looking at his user account it's "Confluence Internal Directory" which is I guess a fallback for if AD broke, he could still get in.

His email address is the same as the administrator email and cloud migration doesn't like that.

So, I need to change his email address. Can't do it from the user directory. "**You cannot edit the Full Name or Email fields as you are not using Confluence to manage users"**but this is not listed as an AD account.

So, is it sounding like this should somehow be actually an AD thing, despite the system indicating otherwise?


Answers:
author: Brant Schroeder
body: [@Gregory Muir](/t5/user/viewprofilepage/user-id/4030884) The easiest thing to do would be to reactive the account in AD, run a sync in Jira, removed all of the users groups, sync Confluence, disable the account and sync Jira and Confluence again.

comments: author: Gregory Muir
body: That's what was eventually done. Of course we still had knuckleheads who would add new accounts without email addresses and would make the migration tool scream about duplicate email addresses. When they set it up initially they didn't properly segregate Atlassian users from all other active AD users so everything is synced to Atlassian products. Fortunately, it's not screwed up like that in the cloud but we still have to work with the messed up server system until migration is accepted by all parties.


Tags: cloud

confluence-cloud
I need to know more about Upcoming changes on Epic change
Asked by Ramandeep Kaur:

Hi,

I want to know how the Epic link will affect the product when changes will be rolled out in Nov


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Ramandeep Kaur](/t5/user/viewprofilepage/user-id/4140528)

can you elaborate a bit more what exactly you'd like to know? Are you talking about the [epic changes announced in this post](https://community.atlassian.com/t5/Jira-Software-articles/Upcoming-changes-to-epic-fields-in-company-managed-projects/ba-p/1997562)?

I'm aware of one [article in the developer community](https://community.developer.atlassian.com/t/deprecation-of-the-epic-link-parent-link-and-other-related-fields-in-rest-apis-and-webhooks/54048) which is about the deprecation of the epic link field. Maybe that's what you're looking for?

Cheers,  
Matthias.


Tags: cloud

confluence-cloud
Team Calendar Sync taking several hours (one-way synchronization)
Asked by Fabian Dengel:

I have subscribed to a Confluence Cloud Team Calendar and while it is sufficient for now to have a one-way synchronization, it might take several hours for a newly added event in Confluence to appear in my Outlook (web) - sometimes I even need to re-add the whole calendar because even overnight it does not update.

Is this expected behavior for a premium feature? I am asking because at least for Google Calendar this is a "known limitation" ([Subscribe to Team Calendars from Google Calendar \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-google-calendar/))

For what it's worth: I have followed the one-way sync guide of [Subscribe to Team Calendars from Microsoft Outlook \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-microsoft-outlook/) to no success so far...any insight is welcome. This happens on both the Desktop version of Outlook and the web version.

Thanks in advance!


Answers:
author: Brant Schroeder
body: [@Fabian Dengel](/t5/user/viewprofilepage/user-id/4964888) I would suggest submitting a support issue to Atlassian so they can take a look at your instance. <https://support.atlassian.com/contact/> They should be able to let you know based on the calendars usage what is normal or if something is not working correctly.


Tags: cloud

confluence-cloud

team-calendars-for-confluence
BAD Request 400 when trying to update confluence content through API
Asked by JiraAdminTest:

I am trying to update a page using the Rest API and powershell in confluence

I am able to pull the page and data using:

Invoke-WebRequest <https://myconfluence.com/rest/api/content/>\<page_id\> -Header @{Authorization = 'Bearer \<'mytoken'\>}

To update the page, this is what I'm trying but I keep getting The remote server returned an error: (400) Bad Request.

```
Invoke-WebRequest -Method 'PUT' https://myconfluence/rest/api/content/<page_id> -UseBasicParsing -Header @{Authorization = 'Bearer <mytoken>' ; "Content-Type" = "application/json" } -Body '{ "status":"current", "version":{"number": 2}, "type": "page", "title":"existing_title", "body":{"storage":{"value":"<html> <head></head> <body> <p class=\"auto-cursor-target\"><br></p> <table class=\"wrapped\"> <colgroup> <col> <col> <col> <col> </colgroup> <tbody> <tr> <th>Col1</th> <th>Col2</th> <th colspan=\"1\">Col3</th> <th colspan=\"1\">Col4</th> </tr> <tr> <td>V1</td> <td>V2</td> <td colspan=\"1\">N/A</td> <td colspan=\"1\">N/A</td> </tr> <tr> <td>Q1</td> <td>N/A</td> <td colspan=\"1\">N/A</td> <td colspan=\"1\">N/A</td> </tr> </tbody> </table> <p class=\"auto-cursor-target\"><br></p> </body></html>", "representation":"storage"}}}'
```


Answers:
author: JiraAdminTest
body: I found my problem

representation should be set to: "editor"

comments: author: Deepak Kumar
body: [@JiraAdminTest](/t5/user/viewprofilepage/user-id/4952923) @Can you please explain it clearly


Tags: api

confluence-server

server
Trouble to migrate from Confluence Server to Cloud
Asked by Julian Ziegler:

I would like to migrate our confluence space to cloud and during the migration, I got this message: An unexpected error occurred during step: Migrating users and groups. Error: Couldn't retrieve entities to build v2 request

Confluence Server is up to date 7.19.1 and full licensed  
The Cloud tenant is licensed as well

All prerequisites and pre-check were passed.

![26-09-2022_18-08-12.png](https://community.atlassian.com/t5/image/serverpage/image-id/217796i24BE14A2100E5F65/image-size/large?v=v2&px=999 "26-09-2022_18-08-12.png")![26-09-2022_18-10-45.png](/t5/image/serverpage/image-id/217795iC48DFA9D046E470C/image-size/large?v=v2&px=999 "26-09-2022_18-10-45.png")

Any idea?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Julian Ziegler](/t5/user/viewprofilepage/user-id/1707306) ,

because you are on the cloud, you need to raise a support request to <https://support.atlassian.com/contact/>

Atlassian team should be able to read log files in order to figure out your issue.

Hope this helps,

Fabio


author: Julian Ziegler
body: Hi everyone,

the Atlassian Cloud support (<https://support.atlassian.com/contact/>) and I located the issue in our firewall rules. We are using NextGen FW with package deep inspection (https) and this seems to be the cause. After I disabled the security profiles from inside to outside the migration was successfull.

Hopefully this will help...

Kind regards  
Julian

comments: author: Wagner, Gordon
body: Same here. Turn off IPS, App-Control at the fw-rules and SSL/TLS inspection and all works fine!


author: wei
body: ![Snipaste_2023-01-12_16-52-13.png](https://community.atlassian.com/t5/image/serverpage/image-id/234103i283B9D2B7A63208C/image-size/large?v=v2&px=999 "Snipaste_2023-01-12_16-52-13.png")


author: Bibek Behera
body: [@Julian Ziegler](/t5/user/viewprofilepage/user-id/1707306) [@amhasan](/t5/user/viewprofilepage/user-id/5036776) , Any success? We are running into the same issue today. Strangely all the earlier migration worked in the same 2 confluence instance involved here.


author: amhasan
body: Hi Julian.

Were you able to resolve this issue?

We are hitting same issues today.

Best,

Ambreen Hasan


Tags: confluence-server

migration-customer-care

server
Como recuperar quadro fechado a 30 de Junho?
Asked by Paulo Oliveira:

Ol? a todos e a todas! Preciso de ajuda, com a altera??o de 30 de junho um dos meus quadros ficou fechado. Apesar de j? ter libertado espa?o na ?rea de trabalho n?o o estou a conseguir recuperar. Podem ajudar?

Obrigado


Answers:
author: Vero Rivas
body: Ol? [@Paulo Oliveira](/t5/user/viewprofilepage/user-id/4463755)

Certifique-se de que a placa est? na se??o das placas arquivadas, se estiver l? voc? poder? recuper?-la sem problemas, com certeza estar? l?.

Obrigado