youngmon/atlassian-qna huggingface dataset:
Error importing confluence space
Asked by Eva Tan:

![Screenshot 2023-06-23 at 10.52.32 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/264654i60715F4060B3DCA5/image-size/large?v=v2&px=999 "Screenshot 2023-06-23 at 10.52.32 AM.png")

I have imported once before and it was completed until the system asks me if i wanted to do some jira macro check, i clicked ok but then subsequently it took too long so i exited from the page and came back to import again.

Then now, I got an import error that says a space with key KA exists.


Answers:
author: Brant Schroeder
body: [@Eva Tan](/t5/user/viewprofilepage/user-id/5251328) Welcome to the Atlassian community

If you started the import it would have most likely got most of it setup, hence the space already exists. You will need to delete the space in order to import it again so that a space with the same key does not already exist.

comments: author: Eva Tan
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Seems like I can't click on 'import'. How do I go about importing a space even after uploading? Do i need to do a jira macro repair

![Screenshot 2023-06-26 at 12.00.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/264937i45422D38C428D3F1/image-size/large?v=v2&px=999 "Screenshot 2023-06-26 at 12.00.21 PM.png")


author: Brant Schroeder
body: [@Eva Tan](/t5/user/viewprofilepage/user-id/5251328) Before you import the space KA again you will need to delete it from your confluence instance.


author: hyperion_graeme
body: I have a similar issue:  
![Capture1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/274322i967BBF13F8B9B80C/image-size/large?v=v2&px=999 "Capture1.JPG")

What I did was try to move over 1000 pages from that space, it failed but I could no longer see the pages I tried to move (but they also didnt move to the other space).

So I thought I'd delete the space and just reimport - the delete failed but the space is not visible:

![Capture2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/274323iAC9753D34C0D79FD/image-size/large?v=v2&px=999 "Capture2.JPG")

Could someone help with:

a) Trying to properly purge the space that I am trying to reimport.  
b) assist in reimporting the space that appears to not have purged properly from my site.


author: Kajsa Fransson
body: Hi,  
Did you get any help here? I have the same issue, imported one space, removed it, but now it still complain about that it is existing? But I cant find it any longer.   
Regards Kajsa  


author: Rob Mello
body: Kajsa - Check that your space is permanently deleted. Check All-Spaces -\> Trashed. You can permanently delete from there.


author: Kajsa Fransson
body: Thank you - yes that was my problem.


Tags: cloud

confluence-cloud
Image attachment is not working after added to the page!
Asked by Pandi Gengamuthu Selvaraj:

Uploaded images are not showing and not able to download. when we see the image in the attachment, we see as invalid and below error

{

* error:{
  * code: "NotFoundError",
  * title: "Some resources were not found",
  * href: "[https://api.media.atlassian.com#NotFoundError](https://api.media.atlassian.com/#NotFoundError)"
  }

}


Answers:
author: Dan Breyen
body: Hi [@Pandi Gengamuthu Selvaraj](/t5/user/viewprofilepage/user-id/5251112) welcome to the community! Searching on that error in Atlassian's Jira site (jira.atlassian.com) there's a similar issue when a page is copied: [CONFCLOUD-73527](https://jira.atlassian.com/browse/CONFCLOUD-73527) if that's a possibility about what could have happened, you can vote for and watch the issue. If it's different, I would probably open a support ticket with Atlassian (support.atlassian.com) and have them review it.

Hope that helps.

comments: author: Pandi Gengamuthu Selvaraj
body: one of my colleague uploaded the images to the page and it is showing.. is there any permission issue for me?

Thanks


Tags: cloud

confluence-cloud
BUG: inline links don't render in a Table of Contents Zone outside of Edit mode
Asked by Rob Siklos:

Steps to replicate:

1. Create a new page in Confluence

2. Add a Table of Contents Zone

3. Inside the TOC Zone, add a link

4. Ensure that the link is configured to display as "inline". Note - it shows correctly here

5. Preview or publish the page

**Actual result:** the inline link (which showed correctly in Edit mode), now appears as a URL instead of an inline link

**Expected result:** the link continues to display as an inline link.


Answers:
author: Dan Breyen
body: Hi [@Rob Siklos](/t5/user/viewprofilepage/user-id/5250924) welcome to the community! I looked in Atlassian's Jira site (jira.atlassian.com) for a similar issue and couldn't find anything close, but I could have missed it. Feel free to search out there if you want, or you could open a Support ticket at support.atlassian.com with steps to reproduce and have the support folks take a look at it.

Hope that helps.

comments: author: Rob Siklos
body: [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) Unfortunately, the support page only points me back to "Community Support", so it looks like I can't open a support ticket myself.


author: Dan Breyen
body: Weird, it says you have a 'Premium' license. Do you have a 'Contact' link in the upper right of the page? Or are you an admin? If not, maybe they can submit it for you.


author: Rob Siklos
body: Ok, I got my admin to enter the issue. <https://support.atlassian.com/requests/JST-886979/>


author: Samuel Huber
body: Hi [@Rob Siklos](/t5/user/viewprofilepage/user-id/5250924)

What happened to your request?

Is it still existing? I get a "Unable to display request" error.

The same issue exists when using the add-on *Table Filter and Charts for Confluence.*

The answer form its producer (stiltsoft):
> We are indeed aware of the problem and are working through potential options to resolve this.
>
> Unfortunately, due to the fact certain technical complications stemming from Confluence Cloud limitations currently preclude us from moving forward on the issue - namely because most of the Cloud apps are rendered inside iframes, and most of the common Confluence features do not work inside iframes.


Tags: cloud

confluence-cloud
Search for pages published to Salesforce
Asked by Wade H:

Hello, We use an app from Appfire to publish Confluence pages to Salesforce. Is there a way to search confluence and get a list of pages that have been published [@Appfire Support](/t5/user/viewprofilepage/user-id/4062431) ?  

thanks,  
-wade


Answers:
author: AaronPavez_Appfire
body: Hello, and good day!

Please allow me to help you with this.

When you publish a page, the app will set a label **published-in-sf.**

You can use the search bar and search by that label:

```
labelText:published-in-sf
```

One thing to consider is that if you have removed the page from Salesforce, the label will remain. So it's a good practice to remove the label if that page is not linked to a Salesforce page anymore.

Hope that helps!

Thanks \& Regards.

Aaron


Tags: cloud

confluence-cloud
Correct size for space logo
Asked by Jim Gilliam:

The help docs don't say. What size do I use for a space logo? Everything I upload (from 48x48 to 512x512) all appear larger than the box Confluence Cloud shows. Meaning, the left and right get cut off. It's already set at the lowest size.

What size works?


Answers:
author: Kevin Dow
body: I came across this post last week myself. My approach turned out to be starting with a vector image (Adobe Stock) and modifying a background to fit. I then increased the size and exported a couple of times until I found a size that I could adjust slightly without degrading the final image. I used an 85x85px graphic, and it almost fit perfectly. Probably a 100x100 would be perfect. I recommend getting it as close to possible on the upload.


author: Jennifer
body: I just figured it out. The logo MUST be a square. So even dimensions horizontally and vertically.


author: Jennifer
body: I am also having this issue.


author: Fabio Racobaldo _Herzum_
body: Hi [@Jim Gilliam](/t5/user/viewprofilepage/user-id/4998740) ,

when you upload a new space log, a bar should allow you to manage logo size.

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/264690iCD5E722DF15279E1/image-dimensions/236x221?v=v2 "Immagine.png")

Isn't it?

Fabio

comments: author: Jim Gilliam
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) Yes, and when I upload an image of any size, the bar is already at the lowest level. And the image is still blown up beyond its original size (e.g., the one below is less than 100px wide.

![2023-06-23_15-48-23.png](https://community.atlassian.com/t5/image/serverpage/image-id/264812iA93DAEC5FA38F9D5/image-size/large?v=v2&px=999 "2023-06-23_15-48-23.png")

Any other suggestions?


Tags: cloud

confluence-cloud
R Code
Asked by Renger van Nieuwkoop:

Hi

R is not available for highlighting in the code block macro for confluence.

Is there a way to add R highlighting?  

Cheers

Renger


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I'm afraid there is no way to add it for Cloud, and Atlassian have stated they won't add it in the future due to lack of interest! See <https://jira.atlassian.com/browse/CONFCLOUD-59443>

For Server/DC, there are a couple of options

* Wait to see if they ever pick up <https://jira.atlassian.com/browse/CONFSERVER-59078>
* Write your own version of the code block macro (It's implemented as a plugin, so you wouldn't be having to compile the entirety of Confluence, and if you have a commercial licence for Confluence, you have access to the source code, so you'd be adding, not having to code from scratch)
Rules created in a template are not active when I create a board from the template
Asked by Kevin Quaglia:

When I create a rule in one of my templates and then create a new board from that template, the rule is not active in the new board. Is there a setting I can choose to default the rules to being active on boards created from the template?


Answers:
author: Jonathon Randles
body: I am struggling with this too! We have a project board template and it would be really useful if the rules on the template crossed over to our live projects, especially when we have 5-10 per week that we have to set up.


author: Brittany Joiner
body: [@Kevin Quaglia](/t5/user/viewprofilepage/user-id/5052121) unfortunately not that i know of, it's something I'm trying to advocate more for - advanced sharing options for automations.

One thing you can do though is if the templates are all in the same workspace, you can go to your automation settings and find the rules and then quickly enable them on other boards.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220375i0E44A53FC571B05A/image-size/large?v=v2&px=999 "image.png")

comments: author: Kevin Quaglia
body: Yes, Brittany, that's exactly what I'm doing now but that kind of defeats the purpose of automating things


author: Brittany Joiner
body: [@Kevin Quaglia](/t5/user/viewprofilepage/user-id/5052121) i guess it depends on how often you use the automations, because i agree it's definitely annoying for set up, but that's a one time cost per board for the automations to trigger endlessly


author: Alison
body: I want to use this template for clients and it is frustrating to teach them how to set up their own automation. I wish Trello would offer this!
Can I copy attachments between cards/lists/boards?
Asked by Nik:

Hello,

I just can't find a solution for copying attachment between cards.

For example If my colleague checks a specific checklist item on his card, we want all the attachments to copy to my card.

I imagined something like this in butler:

```
when the "Item name" item is checked, find a card with title "Card name" on board "Board name", and copy all the attachments to the found card
```

Can it be done? It's frustrating filling a pdf form and sending it via email instead of just attaching it to a card and automaticaly copying/moving it when necessary.

Thanks in advance!

Nik


Answers:
author: Vongsawat
body: You can add an attachment in Butler (its under Add Link) although it strips it of any formatting, showing up as a "LINK" thumbnail with a long url instead of the filename. But what you (usually) don't have is access to a card's attachments. There are some funky workarounds though.  

1) In Butler, just copy the entire card, reformat it for your colleague, then send the card over to their board.  

2) When you add an attachment, you get access to {attachmentlink}. So you can add that link in to a specific checklist (then Remove Link {attachmentlink} to clean up after yourself). Then on your trigger, For Each Checklist Item \> Find Card \> Add Link {checklistitemname}

comments: author: WG Trello Admin
body: [@Vongsawat](/t5/user/viewprofilepage/user-id/3989989) Option #2 using {attachmentlink}, worked perfectly for my scenario. Thank you very much!


author: milynnus
body: [@Nik](/t5/user/viewprofilepage/user-id/5024149)

The last I looked into this requirement was that you cannot do this with standard Trello automation. If you have resources to write you some code you will be able to do it. You will probably have to handle it via some background tasks depending on the number and size of attachments.   

Perhaps there are other creative methods out there.

comments: author: milynnus
body: [@Nik](/t5/user/viewprofilepage/user-id/5024149)

![Screen Shot 2022-10-12 at 9.25.13 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/220332i2F07F4345452BB0C/image-size/large?v=v2&px=999 "Screen Shot 2022-10-12 at 9.25.13 PM.jpg")

Just for fun ... this allows you to send via email to board. The different is that you can pick which attachment you want to include and sent it along.

Btw the email to board id is no longer valid as I have regenerated to create a new one.


author: Nik
body: Thank you for your help! I think this will be our workaround until other solution is implemented in Trello.


Tags: attachment

butler

copy

move
Billing - Premium
Asked by Sarah Gregory:

If I chose Monthly Billing... Can I cancel at any time (months notice) - or am I tied in to a yearly contract etc - and have to pay the remaining months....

We are going to trial Trello for a project at work - I will pay monthly - if after 6 months, we not longer need/want it, can we cancel and pay nothing more - or we would need to pay another 6 months..

Thank you!


Answers:
author: Mayur Jadhav
body: Hello [@Sarah Gregory](/t5/user/viewprofilepage/user-id/5052049) ,

Welcome to the Atlassian Community!!

IF you are going with monthly subscription then you will have to pay monthly and anytime you cancel the subscription.

If you choose to go on year subscription, then you will have to generate the Yealy quote and you need to pay entire year.

Note: Subscription you can cancel at Any time.

Regards,  
Mayur

comments: author: Sarah Gregory
body: Hello [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135) - thank you for the quick reply.

So if I sign up, and Pay Monthly - I can cancel the subscription at any time, and not owe anything correct? (Won't be signed into a contract term)... it is basically month to month subscription / billing - is this correct? Thanks.


author: Mayur Jadhav
body: that's correct!!


author: Sarah Gregory
body: Thank you


author: Nadine Soares
body: Hello [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135) and if I cancel the subscription for a few months, can I reactivate the subscription without losing any data?


Tags: billing

premium
Conditional formatting of [Due Date] field
Asked by Jeffrey Wong:

Hi all, may I know is there a way to conditional format the \[Due Date\] field natively. Currently, the \[Due Date\] field turns ReD if the checkbox is unchecked when due date has passed or Green if the checkbox is checked. What I want is for the \[Due Date\] to turn Green if due date is more than 7 days away; Amber when between 7-2 days; Red when due date is less than 2 days away.

I added Amazing Fields (act like custom fields) from Power-Ups, which allows conditional formatting. But I find that becomes an unnecessary duplication. I have attached a pic, hope it provides better explanation of what I want. Many thanks.

![TrelloDueDate.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/220270i0529AF7D3F821810/image-size/large?v=v2&px=999 "TrelloDueDate.jpg")


Answers:
author: Brittany Joiner
body: [@Jeffrey Wong](/t5/user/viewprofilepage/user-id/4619251) there are no accessible settings for changing the colors of Trello's due date fields. I think that's pretty standard amongst apps that kinda set those colors under the hood based on if they're overdue or due soon or completed, but I've definitely seen some other folks ask about it. You could submit a feature request for this! <https://trello.com/contact>

comments: author: Jeffrey Wong
body: Thanks [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) for responding. I did use Amazing Fields to do what I need, could have scrapped the native \[Due Date\], but unfortunately, when I tried to pull data from other system into Trello, the native \[Due Date\] is the only available field for date data. I cannot find Amazing Fields. Anyway, will keep exploring if there is other work around. ?


author: Allen -Amazing PowerUps-
body: You can pull data into Amazing Fields through custom fields to support the exchange. You can find more details on how to do this in the following support articles: <https://docs.amazingpowerups.com/article/16-how-to-integration-with-zapier-extensions> and <https://docs.amazingpowerups.com/article/13-custom-field-integration>

If you run into problems, feel free to reach out through the inline help panel in Amazing Fields. I am always here to help out.


author: Jeffrey Wong
body: Awesome!! Thank you [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) for the work around.
Can I link my message ads that go to messenger and instagram to my trello bord?
Asked by Laura Vedin:

I run message ads through instagram and facebook and wonder whether I can link the responses coming through on those ads to my trello board?


Answers:
author: Brittany Joiner
body: [@Laura Vedin](/t5/user/viewprofilepage/user-id/5051979) you could do something like this with Zapier (or Crmble too I believe! I think the Crmble Power-Up supports a facebook leads integration). Would require some set up with Zapier, but you can set up a trigger for when a new lead comes in via Facebook Lead Ads or Instagram Lead Ads

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220377iBAEBF54EE0399CE7/image-size/large?v=v2&px=999 "image.png")

And then you can create an action to create a new card on Trello with the data from that response.

Check out Crmble as well - because i believe they have this for Facebook, but not sure about Instagram, and i think the set up would be easier, and likely cheaper than Zapier if you're not using Zapier for other things.
Single Board Guests - limiting access
Asked by OH Property Group:

I'm on a Standard subscription. Can I limit Single Board Guests so they cannot edit anything and can only view?


Answers:
author: Brittany Joiner
body: [@OH Property Group](/t5/user/viewprofilepage/user-id/5051897) i believe the \`Observer\` Role, which is what you're looking for is part of the premium workspace plan. <https://trello.com/pricing>![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/220379i580D02F8CCF4B436/image-size/large?v=v2&px=999 "image.png")
I have used Trello for 3 years without automation. What is Butler and how do you access it?
Asked by Pamela Gordon:

I have utilized the Community very little and find it confusing to get answers. What is Butler? Where is it and how do you use it? My initial question was how do you copy and or move a checklist from one card to another?


Answers:
author: Brittany Joiner
body: [@Pamela Gordon](/t5/user/viewprofilepage/user-id/4622613) community is generally more focused on answered specific questions from users, you might want to check out some courses and youtube videos. For instance, I create quite a bit on youtube.

- This video is a short overview of what automation is, how to access it, and what some options are: <https://youtu.be/n8b3dyUAwBc>

- This one is a deeper dive (think like a webinar or workshop) where I go into detail about all the types of automation available and how to use them: <https://youtu.be/YJ4VR2vzM9Q>

As far as your specific question about moving checklists, what would your "trigger" be for that? And what I mean by that is, when would you want to move that checklist? *(When someone is added to a card? When it's moved to a specific list? When you click a button?)*

And also, what is the criteria of the other card would you want to move it to? *(Card linked in the attachments? A card with the same name in another list?)*

If you can give me some more details about that i might be able to show you what that rule would look like.


author: milynnus
body: [@Pamela Gordon](/t5/user/viewprofilepage/user-id/4622613)

There is a button button "Automation"to access your automation. You can create checklist by using one that has been created on another card. It is first available action under "checklist" for Rules command. Check out some videos to help you get started on Automation. That is probably the easiest way to learn.
Automation to sort cards in all lists on a board?
Asked by Liam:

I'd like to have a board button that sorts cards in all lists by a custom field.

It seems that it's only possible to sort cards in a single list. I tried using the {\*} wildcard, but that just matches a single list --- not all lists.

I can do this by explicitly including every individual list, but it's a terrible solution because:

* **It's brittle:** If I ever change the lists on the board, the automation breaks.
* **It doesn't work across boards:** Since boards in general have different lists, each board needs a different automation, even though the intention of the automation is the same.

Is there a way to match all lists on a board so I can have a robust solution?


Answers:
author: Brittany Joiner
body: [@Liam](/t5/user/viewprofilepage/user-id/5050692) hey Liam! welcome to the community! I'm not sure if it would work, but you could try using regex, like i do in this video: <https://youtu.be/39eWzgziDzE>

It might not work, because its more of like matching _any_ and not _all_, so I don't think it would actually achieve what you're looking for, but that's how i use wildcards in automations!

Otherwise, I think what you've got is the solution for sorting all cards in a list by a custom field. I don't know of other power-ups or automation that would do that.
Set time card archiving
Asked by rayhaug91:

I have multiple list set up for tasks to be completed. Each task is a card. When the task has been moved out of the queue list into the completed list, how do I set the card to archive itself after sitting there for say 3 days? I want to set weekly/monthly tasks that repeat and populate the task queue but once someone has moved them into the complete list , they delete themselves but retain the original cards repeat cycle.

I can't find a do this after X amount of time path in the automation steps.

Thank you for any and all suggestions.


Answers:
author: Brittany Joiner
body: [@rayhaug91](/t5/user/viewprofilepage/user-id/5051674) welcome the community! if you're trying to a "delay" type of automation, what i tend to do is use the due date. So for instance, you could make a rule that when a card moves into the completed list, set the due date for 3 days from now.

And then go to the due date triggers and set a rule that says the moment a card in the completed list is due, archive it.

comments: author: rayhaug91
body: That worked, thanks for the assist!