youngmon/atlassian-qna huggingface dataset:
In Confluence space, can I share a single page to all users in Org and rest of the space private?
Asked by venkata rayudu:

In Confluence space, can I share a single page to all users in Org and rest of the space private?

I have a requirement where I need to share a single page in my space to whole Org and rest of the pages and space should be restricted/private.

Can someone provide me insight to achieve this requirement, thanks in advance.


Answers:
author: Thomas Schlegel
body: Hi,

there's only one way to achieve this (and to be honest, I wouldn't do that):

* Create two pages under your space home page
  * One called "Private"
  * The other called "Public" (the names are just suggestions, of course)
* Move your single page under the public page
* Move all the other pages under the private page
* Make your space public, give view permissions to the whole org
* **Restrict** the page "Private" to all the others who are allowed to see the rest

But as I said, I won't do that. It's a permission hell and every time, you create a page, you have to take care that it will not get public by accident.

I would create another space for the public pages and seperate them on the space level from the internal ones. It's much clearer that way.

comments: author: venkata rayudu
body: Thanks Thomas, This gives me a good insight on the requirement approach, thanks again. Good day.
How to turn on notification by "@" mention in confluence?
Asked by Filipp Patrikeev:

Mentions working in jira so i wanna to use it in confluence


Answers:
author: Alana Fernando
body: hi [@Filipp Patrikeev](/t5/user/viewprofilepage/user-id/498778),

you can use "@" to mention users also in confluence. are you facing any issue mentioning users?

anyway Confluence Mentions Plugin has to be enabled to use this function. you should verify this with your confluence Admin.

**Reference:**

[Mentions](https://confluence.atlassian.com/doc/mentions-251725350.html)

comments: author: Filipp Patrikeev
body: Hi!

No, there is no problems with mentioning, the problem is in notifications by email after i mentioned somebody. Nobody recieves this notification


author: Alana Fernando
body: [@Filipp Patrikeev](/t5/user/viewprofilepage/user-id/498778),

Below section must be helpful for you. that is from [Mentions](https://confluence.atlassian.com/doc/mentions-251725350.html) document.
> * **Mention notifications** - A notification is sent to the people you mention the first time you mention them, but not for subsequent mentions. If you need to catch someone's attention, and you've already mentioned them, try sharing the page with them instead.


author: Filipp Patrikeev
body: System plugin is enabled, but it makes no sense. Even if i creating new page, and trying to mention myself, nothing happens, not receiving any mails from confluence about this "mention", but i receiving other mails about pages i'm watching


author: Alana Fernando
body: [@Filipp Patrikeev](/t5/user/viewprofilepage/user-id/498778) in [this community question](https://community.atlassian.com/t5/Confluence-discussions/mention-myself-no-email-notification/td-p/627273) an Atlassian team member has mentioned as below,
> We indeed do not include the mention author as a notification recipient.
>
> Perhaps that only makes sense if "Notify on my actions" is not checked.

according to him you should not be receiving any notifications when you mention your self. that is the expected behavior.

But if you mention other users in the page and they do not receive any mail that is an issue.

1. Do other users experience the same issue who uses your confluence instance?

**Reference:**

* [Notifications Troubleshooting](https://confluence.atlassian.com/jirakb/notifications-troubleshooting-203394737.html)
* [Configuring Mail](https://confluence.atlassian.com/doc/configuring-mail-151524.html)
* [CONFSERVER-34354](https://jira.atlassian.com/browse/CONFSERVER-34354) by any chance you are in a below confluence version to confluence [5.7.1](https://jira.atlassian.com/issues/?jql=project+%3D+CONFSERVER+AND+fixVersion+%3D+5.7.1 "5.7.1 ")


author: Filipp Patrikeev
body: That's it! It was a big mistake to test notifications by mentioning myself.

Thanks for your help.


author: Alana Fernando
body: Glad to help you [@Filipp Patrikeev](/t5/user/viewprofilepage/user-id/498778) :-)
Confluence docker image: docker version compatibility
Asked by migosman:

I am trying to run the confluence server docker image in an environment with docker 1.12.6 and I am facing errors with permissions for log files.

09:45:25,561 \|-ERROR in ch.qos.logback.core.rolling.RollingFileAppender\[synchronyProxyLogAppender\] - openFile(/opt/atlassian/confluence/logs/atlassian-synchrony-proxy.log,true) call failed. java.io.FileNotFoundException: /opt/atlassian/confluence/logs/atlassian-synchrony-proxy.log (Permission denied)  
at java.io.FileNotFoundException: /opt/atlassian/confluence/logs/atlassian-synchrony-proxy.log (Permission denied)

I run the image locally on Docker for Mac 18.03 and it works correctly. However, running it on an openshift cluster with docker 1.12.6 fails due to permission errors.

What's the minimum supported version of docker to run the confluence server image? Does anyone has any experience running it under Openshift / Kuberenets?


Answers:
author: munmeh
body: hello [@migosman](/t5/user/viewprofilepage/user-id/1243423)   
did you get solution for this? i am getting same issue.


Tags: atl-adm

synchrony
Where can I find someone who can write customized macros for my company?
Asked by Tobias M?ller:

My company is using conflucence and wants to imbed our quality management system. Therefor we are taking the comala workflows add-on into our concideration. It gives us the possibilty to create workflows for document controll.

We would need a macro that shows only specific information concerning document controll on our page that is e.g. a process instruction.

We?d like to buy a customized macro that inlcudes only the information we like and in a layout that we like.


Answers:
author: Nic Brough -Adaptavist-
body: <https://www.atlassian.com/partners/search?page=1> is a good bet


author: Mike Rink
body: Hi [@Tobias M?ller](/t5/user/viewprofilepage/user-id/86651),

Comalatech does now offer Workflows authoring services; visit our [website](http://www.comalatech.com/services/professional-services/comala-workflows-services/) to learn more. If there's any questions I can answer please let me know!


author: Alana Fernando
body: hi [@Tobias M?ller](/t5/user/viewprofilepage/user-id/86651)

I suggest you to contact one of the vendors available in [Atlassian marketplace](https://marketplace.atlassian.com/).

![screenshot-marketplace.atlassian.com-2018.04.17-15-14-50.png](https://community.atlassian.com/t5/image/serverpage/image-id/19792i6448656F8DE05469/image-size/large?v=v2&px=999 "screenshot-marketplace.atlassian.com-2018.04.17-15-14-50.png")
Permission Error
Asked by Yeah YANG:

Why my public space requires our client login and check??

In previous several years, any anonymous can access(view) our space without logging in.

Note that I've already set the anonymous is able to view the space.

This is very bad and would you please fix it asap. we have a big document and our clients are complaining about the access issue.


Answers:
author: Shannon S
body: Hi all,

This was a result of this issue:

* [CONFCLOUD-59524](https://jira.atlassian.com/browse/CONFCLOUD-59524)

The issue has since been resolved! If you run into any further issues, please let us know!

Regards,

Shannon


author: Shannon S
body: An anonymous space does not require a user to login to view it. If they have to, then your permissions aren't set properly.

Can you please show me the permissions for the space in question as well as your Global Confluence permissions?

Shannon

comments: author: Yeah YANG
body: Our space is:

<https://basefount.atlassian.net/wiki/spaces/MDE>

And the setup picture:

![aaa.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/19790iB6E4C7FD38DC0351/image-size/large?v=v2&px=999 "aaa.jpg")

It seems correct now but we're sure in 1-2 hours ago, it's bad.


author: Shannon S
body: Yeah Yang,

I can see that you have 3 spaces open for anonymous access, MDE included. What was the problem exactly? Everything seems to be working fine for me without having to login.

Shannon


author: Yeah YANG
body: Maybe there was a temporary issue some hours ago.

Yes, it works now \^\^

Thank you!\~


author: Peter.Leader
body: We also had the same problem earlier this morning. Now it seems to be working fine again. We had the same setup with our publicpages.


author: Shannon S
body: Thank you all for confirming! I checked and there was an issue this morning, but the issue has been rolled back so you should no longer be experiencing it.

Regards,

Shannon
Anonymous Access Unavailable in Desktop
Asked by Hwang In-Yeop:

Hello,

I follow guideline to be enabled viewing space for anonymous users.

And then I make that successfully on mobile browser.

But I cannot access on desktop browser.

When I try to access specific page on public space,

I can see that page few seconds.

But soon, redirected to login page.

Please give me another solution to resolve this problem.

I check confluence guideline for public access many times.

Thank you.


Answers:
author: Shannon S
body: Hi there,

Can you tell us if you're still encountering the issue?

There was an issue this morning on Confluence Cloud which was preventing anonymous access. This issue has since been resolved here:

* [CONFCLOUD-59524](https://jira.atlassian.com/browse/CONFCLOUD-59524)

If you're not on Cloud or if you're still experiencing the issue, please let me know.

Shannon


Tags: anonymous

desktop
display label excerpt in a table
Asked by Luke Yuan:

I understand we can make a list for specific labels and display the excerpt in a simple way. I am wondering is there any way to place the elements in a table separated by columns.

![Capture.PNG](/t5/image/serverpage/image-id/19781i4153C17B1E73C6DE/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Shannon S
body: Hi Luke,

It's not possible to change the way the macros are displaying data. What sort of macro are you trying to use and how do you want it to look? Maybe we can think of another suggestion for you?

Shannon

comments: author: Luke Yuan
body: Hi Shannon,

Thanks for the reply.

I'd just like to layout the elements and display them in a table, like  

item IP address

dart 10.2.0.3

lune dhcp

I was thinking using tool like meta data or do u have other suggestions?


author: Shannon S
body: What about using the [Page Properties](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) and [Page Properties Report](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html) Macros?

You might be able to use those to your advantage.

Regards,

Shannon


author: Luke Yuan
body: thanks shannon, that works!


author: Shannon S
body: You're welcome, Luke! Happy to help.

Regards,

Shannon


Tags: confluence-cloud
Can't add users to restricted page
Asked by Tony Pakium:

I am trying to restrict a page to certain people whom have accounts on our confluence cloud instance. When I click the padlock I get the dialogue box to configure this and can set to everyone "cannot view". Then when I try to add a name it does noting, I type a name (which does not bring up any autocomplete) add and absolutely nothing happens.


Answers:
author: Manon Soubies-Camy
body: Hello Tony,

I had the exact same issue yesterday, you need to contact [Atlassian support](https://support.atlassian.com/contact/#/). They will run Content Indexing on your instance to rebuild the search index and it should fix your issue.

Hope this helps,

- Manon
Cannot log in to Confluence
Asked by Tobias Kyller:

Got this after login:

1. [Administration](http://confluence.biolin.local/admin/console.action)
2. [Anv?ndare](http://confluence.biolin.local/admin/users/browseusers.action)

Ej till?tet {#toc-hId-1794344569}
---------------------------------

Du har inte beh?righet att utf?ra ?tg?rden.


Answers:
author: Lauretha Rura
body: Hey [@Tobias Kyller](/t5/user/viewprofilepage/user-id/1241718),

Apologies if I misunderstood the question, but after translating it on google translate, I believe you're hitting into an issue similar to the one described in this post - <https://community.atlassian.com/t5/Confluence-questions/Getting-quot-You-are-not-permitted-to-perform-this-operation/qaq-p/341667>

It might be able to help you :)
I want to use a word template for context help in an application.
Asked by matthew dunley:

I have a word template, with images in the header and footer, and the page is two columns per page. The content I am loading to the template, is multiple pages. I would like the template to present the same way in context help as it does in Word.

My question is: how will it present on-screen to the user in the application?

Can I load the template into Confluence, and add the content, or is it better to load the content with the template from Word?


Answers:
author: Alana Fernando
body: hi [@matthew dunley](/t5/user/viewprofilepage/user-id/1240400),

to the best of my knowledge it is not possible to import a word file to create a confluence template.

you should have to follow general [template creation steps](https://confluence.atlassian.com/doc/create-a-template-296093779.html).

Also as i know, it is not possible to define header and footer for a template. headers and footers can be define to the entire space which i think not behave as your expectation.

also if you wish to have collection of pages to appear when creating the template I guess this is not possible either. you have to create the template to appear in a one long confluence page. *(anyway i think you should look [Write a simple Confluence Space blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/) article)*

Reference:

* [Importing Templates](https://confluence.atlassian.com/doc/importing-templates-213524138.html)
* [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html)
* [Basic Styling Tutorial](https://confluence.atlassian.com/doc/basic-styling-tutorial-170000548.html)
* [How To Add Header and Footer To All Home Pages](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/272334915/How+To+Add+Header+and+Footer+To+All+Home+Pages)

hope this helps :-)


Tags: ms-word

template
Reports on search terms
Asked by Adam Cohen:

HI All,

I want to know the search terms our customers search for and how many documents they are finding, especially the terms that result in no documents. I want to see this report on a weekly, monthly, quarterly basis.

We use Confluence for our external knowledge base which is located here: <https://docs.fastspring.com>

How do I collect this type of data?

Thanks,

Adam Cohen


Answers:
author: Shannon S
body: Adam,

I would recommend using something like [Google Analytics](https://marketplace.atlassian.com/search?product=confluence&query=google%20analytics) for your site. I haven't used it personally but it seems like you could get the information you need using it.

You can go ahead and trial the add-on and see if it meets your requirements.

Regards,

Shannon

comments: author: Adam Cohen
body: Thank you for the quick reply! Atlassian also responded and said they would add this to the Feature Request queue.


author: Shannon S
body: Thanks, Adam. Happy that my colleague was able to submit that for you.

Could you provide the URL for the feature request they sent you? That way if other users want the feature they can vote on it and increase its popularity.

Regards,

Shannon


author: Yaacov Weingarten
body: Adam, hi

Any news on the URL of the feature request? As an aside - Google Analytics does not seem to have access to the data for our external documentation site.

Did you find any other way to get this data?

Thanx,

yaacov


Tags: atlassian-marketplace
Restore from mysql backup
Asked by Henry Dittmer:

My server died and requires a new Confluence installation. I have a mysql database backup but cannot get the new Confluence instance to link to that database. What are the steps to link the two?


Answers:
author: AnnWorley
body: Hi Henry,

If you have a file system backup of the [Confluence Home](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) directory (defined in confluence/WEB-INF/classes/confluence-init.properties) the **confluence.cfg.xml** file in the root of that folder will "tell" Confluence how to connect to the MySQL database. You will also need to put the MySQL driver in the \<installation-directory\>/confluence/WEB-INF/lib directory as described in [Database Setup For MySQL](https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html#DatabaseSetupForMySQL-5.DownloadandinstalltheMySQLdriver).

If you don't have a file system back-up, it's a shame because attachments are usually stored in the Home directory but you can get most of your content back by installing a "dummy" instance and then changing the JDBC connection details to the back-up of Production. Please see: [How to Generate a New confluence.cfg.xml](https://confluence.atlassian.com/confkb/how-to-generate-a-new-confluence-cfg-xml-425461512.html)

Best of luck to you in this endeavor, please let me know how we can help.

Thanks,

Ann


author: M Amine
body: Hi Henry,

Please read the following [documentation](https://confluence.atlassian.com/confkb/where-does-confluence-store-the-database-password-211060566.html).

Cheers
Migrating confluence to another server with only XML and attachment backup
Asked by Huy L_:

I moved Confluence to another server as follows:

1- Made an XML backup (no attachment)

2- Made a backup of /var/atlassian/application-data/confluence/**attachments** --\> *this might cause the problem below since I **only backup attachments folder**, not the whole home folder*

3- Installed new server

4- Copied this attachments backup to exact same folder

5- Performed Restore XML backup during installation via web interface during installation

Confluence shows all text properly, but all attachments did not show up (images, Gliffy addons, pdf...).

The old server was crashed and crushed. I could not backup the whole old home folder again.

How can we get the attachments to show up?

Thank you for your support.


Answers:
author: Huy L_
body: Dear Shannon,

Thanks for your feedback. I discovered that I missed one basic important step: after copying the old attachments to new server, I forgot to **assign the \[confluence user\] right to the folder, recursively**.

After doing that, everything is fine.

Regards,

comments: author: Shannon S
body: Thank you for confirming that crucial step! Glad it was sorted out for you.

Take care, and have a pleasant week.

Shannon


author: Shannon S
body: Hi Nhat,

I would have restored the XML backup first and then moved the attachments over, and THEN ran a full re-index and flush the cache. Can you try that again and let us know if you have any progress?

Please also confirm your Confluence version.

Regards,

Shannon


Tags: gliffy
Jira and Confluence
Asked by Michele Lopez:

Are they 2 different softwares? Is there anyway to combine them? I created workspaces in Jira during a trial but was told that incorporating confluence would greatly benefit running a successful agile scrum software space. Please let me know how i can combine the two or easily navigate thru the 2 for reports and communications.   

Thank you!  

Michele


Answers:
author: Jonny Adams
body: [@Michele Lopez](/t5/user/viewprofilepage/user-id/1239382) Confluence is a great place to start planning your projects and defining requirements. All of that can quickly be turned into a story in Jira.

This [documentation](https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html) has lots of details.
New user Tier Confluence
Asked by Bryan Langdon:

Hello,

We just upgraded our confluence which entailed us purchasing a brand new license. We now need to renew/upgrade from 500 to 25 users with Team Calendars and the navigation add-on.

Please help

Sean Endler


Answers:
author: AnnWorley
body: Hi Sean,

We are very happy to help with your licensing. I opened a request on our support portal and you should be seeing an email soon, sent to the address that was used for this post.

Thanks,

Ann
Error updating SSL certificate
Asked by Tim Oldendorf:

Trying to update SSL certificate but receiving error saying that the keystore is invalid, either tampered with or password is incorrect.

Can anybody tell me what to do next to resolve this issue or can point me in the right direction of what to do?

This is impacting our users from viewing our confluence site so any help is appreciated!


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Check the following:

Ensure the service user has access to the Keystore file (Path and FIle).

Ensure the password for the keystore is valid within the server config file.

Ensure there is good data and a certificate with proper aliases within the keystore file.

If you can't access your keystore file or the data is in fact corrupt, either restore the keystore file from a known good backup or re-create your keystore file and import the needed SSL certs with the proper aliases.

<https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html>
Is there a way to 'white list' attachment types for Confluence?
Asked by Mary LeMieux-Ruibal:

On a client site, users are attaching .avi and .dll files to their Confluence pages - where the management only wishes to have .doc, .txt, .xml, etc...

Is there a 'white list' functionality where we can define which file types they can add?

We're running Confluence version 7.2 on this location.


Answers:
author: kennyngkk
body: Hello Mary,

Welcome to Atlassian Community. We hope that you are able to find what you are looking for.

Before we proceed, I am quite concerned about the version you are running on.
> We're running Confluence version 7.2 on this location.

Do you mean that you are using 6.7.2? As Confluence does not have version 7.2 to yet. Or you regarding this issue to Jira version 7.2?

As of now, it does not look like there is a free option. You may use a third party plugin to resolve this issue.

* <https://marketplace.atlassian.com/plugins/com.elitesoftsp.confluence.attachment.tool.plugins/server/overview>

If you do not like this plugin you can discover more similar plugin in our marketplace.

* [https://marketplace.atlassian.com/search?product=confluence\&query=attachment%20](https://marketplace.atlassian.com/search?product=confluence&query=attachment%20)

comments: author: Mary LeMieux-Ruibal
body: Thanks, Kenny!

You're correct - I am running 6.7.2 - dyslexic slippery fingers miss things.

I'm not all so new, either (Nic Brough will attest to that) I just usually force my clients to ask the questions to get them used to crowd solutions - however the hello is much appreciated!

I appreciate the plugin advice - it would be more of assessing the ROI with our client on the value of adding another plugin. In the interim I've suggested they lower the attachment size limit from 1000MG (not a typo) down to 20MG. It probably will meet their immediate need!

-Mary


author: kennyngkk
body: Hi Mary,
> In the interim I've suggested they lower the attachment size limit from 1000MG (not a typo) down to 20MG

I got to say. I don't know what is the unit for MG stands for. :(

Lowering down the size limit(in MB) will most definitely work for most cases as Avi and DLL file size are way larger than most document type files. However, it will not be a perfect solution if you would like to prevent certain media. Just to make sure that you are aware this may be some of the scenarios that you might face.

* The user can make a way smaller resolution just to insert it in.
* There will always be that one user that will insert a very large excel sheet

Hope that helps :)