youngmon/atlassian-qna huggingface dataset:
Is atlaskit free to use or no?
Asked by Richard Demeny:

The atlaskit licensing is rather confusing, the Bitbucket repo states Apache 2.0 which assumes its free to use, whereas the official design system site says its only allowed to use for atlassian products. I tried looking for previous discussions re this and no one has cleared this issue up yet, in fact there is conflicting advice out here. Can someone who works for Atlassian confirm the icon set, as well as the components, are free to use outside Atlassian products?


Answers:
author: Ste Wright
body: Hi [@Richard Demeny](/t5/user/viewprofilepage/user-id/382115)

I'd contact support for this query - you can do this from <https://support.atlassian.com/>

Let us know what they respond with!

Ste


Tags: atlassian-platform
Disapearing apps on free Conluence for 10 users
Asked by Gabrielle Girard:

We are using Confluence and several apps (Elements for spreadsheet, Draw io, Export scroll PDF)

We have 8 licenses, therefore our access is free.

We have a problem this morning, the applications we use are no longer installed. They just vanished from Confluence .

We tried reinstalling the Elements for spreadsheet app, but it either loads the trial for ever, without success, or when it does load in Confluence we get a message that we cannot edit the spreadsheet because the trial is finished. We have been using this app for a few months now, without any problems.

Anyone has an idea what is going on?


Answers:
author: Ste Wright
body: Hi [@Gabrielle Girard](/t5/user/viewprofilepage/user-id/5275297)

Are you still experiencing this issue?

Ste
Invalid License
Asked by Cabudoy, Merisa:

What does it mean when the 'Invalid License' pop up appears on the page?


Answers:
author: Nic Brough -Adaptavist-
body: I am sorry that the answer you got before was misleading - it was generated by an AI that has no understanding of your question or Atlassian software.

The popup means what it says - you have given your system a licence that is not right for the app or application you are licencing.

You will need to check your application licences and your app licences - the "manage" functions in the admin menus will highlight any unlicensed things you have.


Tags: atlassian-platform
Select issues with DueDate in the current quarter
Asked by Toni Strauchfuss:

Is it possible to filter all issues from a project with a due date in the current quarter?

Statically no problem for the current quarter Q3-23:

```
project = myProject and duedate >= 2023-07-01 and duedate <=2023-09-30
```

However, I would like to do this dynamically based on the current date, e.g. now().  
Unfortunately, endOfWeek() and endOfMonth() don't help.

I need something like endOfQuarter().

BR, Toni


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Toni Strauchfuss](/t5/user/viewprofilepage/user-id/3944392) The following community thread answers your question:

* <https://community.atlassian.com/t5/Jira-Service-Management/Is-there-a-quot-startOfQuarter-quot-like-there-is-a-quot/qaq-p/1213277>


Tags: atlassian-platform

filter

jql
Requirements for joining Atlassian solution Partner
Asked by Santiago B.Z:

I need the requirements and where to do them


Answers:
author: Daniel Wester _55 Degrees_
body: Take a look at <https://www.atlassian.com/partners/join> . In particular <https://wac-cdn.atlassian.com/dam/jcr:ad0820ed-7276-4e9c-bf2e-c1eae436ffae/SoutionPartnerProgramBrochure.pdf?cdnVersion=1050>


Tags: atlassian-platform
If I want to get certified in Atlassian tools, how to start with some Jira and Bitbucket knowledge?
Asked by Beatrix Ducz:

Hi, I would like to expand my knowledge in the Atlassian world. I am a software developer but I really like the Atlassian tools to organise development process and would be happy to educate my co-workers and start using the whole Atlassian package for our agile development flow. Where can I start to train myself in becoming better in Jira, Bitbucket, and creating well managed team projects? Thank you.


Answers:
author: Sushant Verma
body: Hi [@Beatrix Ducz](/t5/user/viewprofilepage/user-id/5229044)   

Welcome to the community!  

You can start you Atlassian journey by taking the courses from Atlassian university via <https://www.atlassian.com/university>  

Regards,  
Sushant Verma

comments: author: Beatrix Ducz
body: Hi Sushant, I have checked that page, but it's a bit confusing, I don't know where to start to complete a journey that's useful for sw developers? I can't just sign up and see what happens, because these are pricy stuff. My goal as a developer is to be able to use Jira and bitbucket the best, create roadmaps, epics, all the way down to the smallest 1 pointer task.


author: Sushant Verma
body: [@Beatrix Ducz](/t5/user/viewprofilepage/user-id/5229044) If you go to Atlassian University and select Products . There are all details about Atlassian product and courses. You can select the course according to your needs.  

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/261788i1F5D5F1734F9B901/image-size/large?v=v2&px=999 "Capture.PNG")  

Regards,  
Sushant Verma


Tags: atlassian-platform
Easiest way to filter on tickets toggled to Major Incident
Asked by andrew_pass:

Hi,

The JQL below allows searching for incidents toggled to be an MI -

**issuetype = "\[System\] Incident" and "Major incident" = MAJOR_INCIDENT**

I'm trying to re-create this in Analytics to build out dashboards specifically around MIs but can't get it working.

I've tried doing this by selecting -

**issue_field**

* **Resolution at - Month**
* **Value - Group**
* **Filter - Name = "Major incident"**

But it doesn't work and fails to return data.

There anyway to do this? I'm surprised it's not out the box in the JSM Incident schema?

Any help would be greatly appreciated, otherwise I'll need to do a workaround with Automation.

Thanks :)


Answers:
author: Dave Mathijs
body: +1 [@andrew_pass](/t5/user/viewprofilepage/user-id/3716231) Major Incidents reporting is a typical use case for Analytics.

comments: author: andrew_pass
body: So guessing it's not currently possible? Seems a massive gap :/


author: Tracy Chow
body: Hi Dave and Andrew,

Thanks for your feedback. I've created a feature request ticket for adding the Major Incident field data to the Atlassian Data Lake: <https://jira.atlassian.com/browse/ANALYTICS-152>. I suggest voting on and watching the ticket for updates.

In the meantime, using an automation rule to query major incidents would be a good solution.

Apologies for the inconvenience.


author: Dave Mathijs
body: Thanks for the loop back and follow-up [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) , appreciated!
Creating a Table Chart based on "issue in portfolioChildIssuesOf()" model
Asked by Sebastian Daniel Grec:

Hi community,

I'm currently trying to build a table that would mimic "issue in portfolioChildIssuesOf()" inside Atlassian Analytics.

While there is a way to query parent and child issues - [Documentation](https://confluence.atlassian.com/analyticskb/query-parent-and-child-issues-from-jira-1206787653.html) , this solution turns each new child type into a new column, but I'm trying to aggregate everything into a single column as portfolioChildIssuesOf() does in Jira.

Is there a way to achieve this?


Answers:
author: Matthew Lempitsky
body: Hi Sebastian.   

I think what you are after would require to queries. The first query to define what parent issues you actually wanted to include and the second to include the filter. In my attached example you can see that I am creating a chart to display all children of a specific issue (In this case PT-6181)![Explore_-_Add_chart.png](https://community.atlassian.com/t5/image/serverpage/image-id/292321i010FF63190EBF9A2/image-size/large?v=v2&px=999 "Explore_-_Add_chart.png")  

<br />

<br />

<br />

<br />

If this isn't quite what you are after or you'd like to talk about this in more detail, please open a support ticket at support.atlassian.com and we would be more than happy to dig deeper with you.  

Cheers!  
Matt
Getting parent links in query
Asked by Andrew Furlong:

Hi, for a query I'm writing I need to collect information on the parent links for jira issues in my data lake. I'm not seeing these fields in the data lake when I'm trying to write my query; are there any workarounds people have found for fixing this error? Thank you!


Answers:
author: Inder Singh
body: Hi [@Andrew Furlong](/t5/user/viewprofilepage/user-id/5361067) : This knowledge base article shows how to query parent-child relationship - <https://confluence.atlassian.com/analyticskb/query-parent-and-child-issues-from-jira-1206787653.html>. Let us know if this answers your question.

comments: author: Andrew Furlong
body: Hi [@Inder Singh](/t5/user/viewprofilepage/user-id/4829066) , I'm not seeing this "Parent Issue ID" field in my data schema - any idea why this could be? Thanks!


author: Inder Singh
body: [@Andrew Furlong](/t5/user/viewprofilepage/user-id/5361067) This was a recently launched [feature.](https://community.atlassian.com/t5/Atlassian-Analytics-articles/New-column-to-make-issue-hierarchy-queries-easier/ba-p/2513488) In order to get this field, your data source connection needs to be edited. You can find how to do that here: <https://support.atlassian.com/analytics/docs/edit-data-source-connection-details/>. Note that you must be an organization admin to edit Atlassian Data Lake connections.


author: Andrew Furlong
body: [@Inder Singh](/t5/user/viewprofilepage/user-id/4829066) I thought that editing the connection only allowed for us to toggle between selecting "all data" and the metadata - not sure how this allows us to bring the parent links into our data lake.


author: Inder Singh
body: [@Andrew Furlong](/t5/user/viewprofilepage/user-id/5361067) Yes you are correct in that adding or removing data is the main purpose of editing a connection. But this process also checks for new tables or columns that do not automatically get added sometimes. This is one of those changes where we need to edit the connection.
Name of Jira Asset Fields
Asked by Jakob Hernandez:

Data source for the Jira Assets configuration doesn't include the name.

It only references the long string value for asset id -- I am needing to pull the "Name" without being forced to create unneeded left joins onto the query for a table.


Answers:
author: Tracy Chow
body: Hi Jakob,

Is it the asset name that you're looking for? This can be found in the "Label" column in the "Assets object" table.

![Screenshot 2023-11-09 at 6.12.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/291073iB4C4F983ACB2EB5F/image-dimensions/392x321?v=v2 "Screenshot 2023-11-09 at 6.12.03 PM.png")

I'm not sure why you needed to do a left join, so let me know if this helps or if I misunderstood your question.

comments: author: Abc
body: .


author: Tracy Chow
body: Hi Jake,

Thanks for the clarification. Yes, if you're querying multiple custom fields for a Jira issue, or multiple attribute values for an asset object, you will need to query them as separate queries with left joins in order to get the custom fields or attributes to be displayed in the table as unique columns.

As to why the "Label" column wasn't present, this could be because the column is not marked as Visible from the data source schema, or "Limited data" was selected in the Atlassian Data Lake. Did one of these resolve the issue for you?

If you need any additional assistance, feel free to [open a ticket](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues) with our support team.
How to get a list of linked issues to show dependencies?
Asked by Alp Erguney:

Hi Community,

I'm trying to display a list of dependencies based on a certain link type. However, issue link or link type doesn't seem to be available in Atlassian Analytics data lake. Am I missing something? I couldn't find any existing article or question in the community for this.

This is available via API using GET (/rest/api/3/issueLink/{linkId}). I am hoping Analytics has access to the underlying dataset to retrieve that data.

Thanks


Answers:
author: Ben Jackson
body: HI [@Alp Erguney](/t5/user/viewprofilepage/user-id/4852278) we don't have that data in the Lake as yet but are working on getting it. You can watch this ticket here for it and we will keep you updated on when we will have it. <https://jira.atlassian.com/projects/ANALYTICS/issues/ANALYTICS-20>

Regards,

Ben from the Atlassian Analytics team.
How to filter using custom date attribute of asset object
Asked by Wong:

I have a custom date attribute called "Last Reviewed Date" that records the last date that a particular asset object was reviewed. I would like to create a table in Analytic that list all objects that has not been reviewed in last 6 months. How do I set the Filters to use a custom date field?


Answers:
author: Wong
body: Thanks for the answer [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) , it is working as expected.

comments: author: Tracy Chow
body: Great, glad to hear it!


author: Tracy Chow
body: Hi Wong,

In my example, I'm querying the date attribute "Updated", but you can replace it with the name of your custom attribute.

1. First, create a new query and add the **Key** column from the Assets Object table, the **Name** column (which is the name of the attribute) from the Assets Type Attribute Metadata table, and the **Attribute value string** column (which contains the value of the attribute) from the Assets Object Attribute table.

2. Add a filter where **Name**from the Assets Type Attribute Metadata table = "Updated". In your case, it will be "Last Reviewed Date".

3. Now use a ["Filter" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Filter) to filter rows where the **Attribute value string** column is less than {TODAY.SUB(6,'month')}. {TODAY.SUB(6,'month')} is a [relative date variable](https://support.atlassian.com/analytics/docs/relative-date-variables/) that returns the date 6 months prior to today.

This is what my results look like. Let me know if you have any questions on this!

![Screenshot 2023-10-25 at 4.23.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288353i176718D8767D5BC0/image-size/large?v=v2&px=999 "Screenshot 2023-10-25 at 4.23.10 PM.png")
How do I set a column in a table chart to a specific length?
Asked by dmurai:

If I have two table charts with the same number of columns, they don't line up correctly. I see no setting for the column width.


Answers:
author: Inder Singh
body: Hi [@dmurai](/t5/user/viewprofilepage/user-id/5326986) : You can use custom formatting for setting individual columns widths. In the table settings, go to "Formatting" tab and then navigate to "Custom formatting" section. Here you can choose a column and specify its width. (see screenshots below)

![Screenshot 2023-09-27 at 7.07.33 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/283212i0A4FE427590D31FA/image-size/large?v=v2&px=999 "Screenshot 2023-09-27 at 7.07.33 AM.png")

![Screenshot 2023-09-27 at 7.07.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/283213i4E621A05761C6711/image-size/large?v=v2&px=999 "Screenshot 2023-09-27 at 7.07.53 AM.png")

Hope this helps. Let us know if you have more questions.
Get access to an Atlassian Analytics trial
Asked by Esteban Diaz:

Hi Team,

I'm an Atlassian consultant and I'm eager to learn and try Atlassian Analytics.

Is there a way to access to a trial version?

I'm really desperate to give it a try.

Thanks

Esteban


Answers:
author: Tracy Chow
body: Hi Esteban!

Appreciate your interest in Atlassian Analytics.

If you can open a ticket with the [partner support desk](https://atlassianpartners.atlassian.net/support#/), the partner support team will be best able to respond and check your eligibility.

Thanks,  
Tracy
Multiple measures on Issue field value
Asked by Mateusz Szumski:

Hi all,

how can I easily show the number of issues based on 2 different measures in the same column issue field value?

Let me explain

Custom Field Name: Site

Custom Field Name: Cause

I want to see the count of issues created in the last month for every Cause where the Site is A.


Answers:
author: Mateusz Szumski
body: Figured it out :)

To get the values out of the same column and compare against :

![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/282097i9ED223385F92F7A0/image-size/large?v=v2&px=999 "3.png")

here are the steps :![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/282096i8BD287897D8DBAE3/image-size/large?v=v2&px=999 "2.png")


author: Ben Jackson
body: HI [@Mateusz Szumski](/t5/user/viewprofilepage/user-id/3005616) can you explain more what you mean with *2 different measures in the same column issue field value*?

comments: author: Mateusz Szumski
body: Hi Ben,

Sure!

This is the data:

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/282059i0858A8A86E30C7A1/image-size/large?v=v2&px=999 "1.png")

I want to show a count of issues for every Cause for given Site

For example:

for the selected site (variable) Site_A

Cause_Value \| Count of issues

Cause_A 10

Cause_B 20

Cause_C 30
Query the comments
Asked by piotr.x.zyrek:

Hi guys,

Are the comments in the tickets held in any table? I would like to create a view with a backlog containing a column with the last comment on a task. I've looked at the field tables, the status history table and I don't see comments anywhere.

Thanks in advance!


Answers:
author: Inder Singh
body: [@piotr.x.zyrek](/t5/user/viewprofilepage/user-id/5171900) : Contents of the comments are not yet available in Atlassian Data Lake. You can follow this ticket for any updates on when this will be available: <https://jira.atlassian.com/browse/ANALYTICS-72>.

Thanks,

Inder
Confluence Space Audit Dashboard
Asked by Jonathan Smith:

Hello everyone.

I am looking to create a dashboard where I can identify any Confluence spaces where no one has viewed pages within the past 6 months.

* I am essentially looking to duplicate what is on the Space Analytics section, but select all spaces.

Any suggestions or screenshots of your dashboards would be greatly appreciated because I am not a BI developer and the analytics tool is new to me.

\[Atlassian\] There are only 2 Confluence templates... more please.

Cheers,

Jonathan


Answers:
author: Tracy Chow
body: Hi Jonathan,

Confluence page view data is currently not available in the Atlassian Data Lake. I've created a [feature suggestion ticket](https://jira.atlassian.com/browse/ANALYTICS-129) that you can vote on and watch for updates.

You can check out the [Confluence schema documentation](https://support.atlassian.com/analytics/docs/schema-for-confluence/) for more information on what data you can query now.

As more dashboard templates get built out, we'll announce them here in the Analytics Community. We appreciate your feedback!

Tracy
Simple Table counting Issuetypes is counting Trashed Projects
Asked by Richard_Donnell:

Hi - I have a simple table, counting the occurrences of Tickets by Issuetype across my projects - I noticed that it is counting tickets that are in Projects that have been deleted but still reside in Trash.

Bug? Feature :) ? Any way to carve those specifics out?


Answers:
author: Jessie Turpin
body: Hi Richard!

We have a [feature request](https://jira.atlassian.com/browse/ANALYTICS-54) for project status data to be added to the Atlassian Data Lake. Having a project's status included would allow you to filter out any inactive projects.

In the meantime you or one of your organization admins can [edit your Atlassian Data Lake connection](https://support.atlassian.com/analytics/docs/edit-data-source-connection-details/#Edit-an-Atlassian-Data-Lake-connection) to unselect any projects that have been deleted. Let us know if you have any other questions!
SQL to add column to a table in schema??
Asked by Mary Heather Cox:

What kind of SQL is expected? That's a very interesting parse of very simple SQL query.

![addcolumnschema.jpg](/t5/image/serverpage/image-id/280752i033BBE8DB89D68BF/image-size/large?v=v2&px=999 "addcolumnschema.jpg")


Answers:
author: Jessie Turpin
body: Hi Mary! When creating a custom column in your data source's schema you won't need to include typical SQL statements like SELECT, FROM, etc because the custom column can only be created from a column that already exists in that specific table. You can read more about the [settings](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/#Custom-column-settings) of a custom column and see an [example](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/#A-custom-column-example) in our documentation. If you'd like to create a column referencing more than one table, you will need to create a [custom table](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/#Create-a-custom-table) instead.

To create a custom column in the Issue field table with your custom field 'Product', try using the following Case statement: CASE WHEN Name = 'Product' THEN Value END

Let us know if you have any other issues adding your custom column!
How to add and subtract two different columns
Asked by Shraddha:

Hello,

I have two columns generated in the dataset via SQL query that are aggregated and are of datatype integer.

I want to create a another two column in the dataset that is a summation and difference of those two columns via custom or guided formula. Is this possible, how?

For example below -

The query is

![Screen Shot 2023-09-09 at 4.35.35 PM.png](/t5/image/serverpage/image-id/279692iFEA5CB176C684C57/image-size/large?v=v2&px=999 "Screen Shot 2023-09-09 at 4.35.35 PM.png")

List of steps for manipulation

![Screen Shot 2023-09-09 at 4.37.15 PM.png](/t5/image/serverpage/image-id/279693i43BB42370E26FC2A/image-size/large?v=v2&px=999 "Screen Shot 2023-09-09 at 4.37.15 PM.png")

Resultset looks like (where column Name is Sprint Name , query is filtered to show only one sprint as of now)

![Screen Shot 2023-09-09 at 4.37.40 PM.png](/t5/image/serverpage/image-id/279694iA53E98E53118210F/image-size/large?v=v2&px=999 "Screen Shot 2023-09-09 at 4.37.40 PM.png")

What i would like to have is

1. Column generated through formula which is difference of columns "Issue closed-added" and "Issue closed-removed"

Thanks


Answers:
author: Kevin Minnick
body: Hello, yes this is possible. You need to click "Formula Column", then "Custom Formula" (all the way at the top). From here you can start typing a double quotation mark (") and the name of the column. (It should auto-complete). And then you would type "-" and then the name of the second column. Custom formula allows all kinds of simple math so give it a try!

comments: author: Shraddha
body: Thanks [@Kevin Minnick](/t5/user/viewprofilepage/user-id/4339583) That worked as needed
Are there any plans to include a way to automate the syncing of the schemas?
Asked by Brandon Davies:

I have been really loving the new Google Sheets data connection, it makes accessing third parties so much easier, faster and in most cases free.

I was thinking about ways to automate the syncing of data to the Google Sheet or PostgreSQL database, I can see this happens to the Atlassian Data Lake automatically.

Is this or will this be the same for other Data connections or will there be a setting to automatically sync daily/weekly or potentially through a REST API?

Thank you very much for your time!


Answers:
author: Kevin Minnick
body: Hi Brandon, I'm glad to hear you are enjoying our Google Sheets integration! As far as syncing the schema automatically, we don't currently have any plans to add this. I have created a suggestion ticket for it though so that we can gather more interest and potentially prioritize it in the future.

comments: author: Brandon Davies
body: Thank you Kevin! It would be a great feature to keep the dashboards up to date