youngmon/atlassian-qna huggingface dataset:
i would like to add a e-mail to a bord, which lead back to my e-mail inbox. is this possible?
Asked by Tom van Peer:

at work we would like to track back the e-mail traffic without searching again in your inbox.

so if we could put the e-mail in a card which send you back to the e-mail conversation it would be awesome.


Answers:
author: Medhat Ahmed
body: Hi [@Tom van Peer](/t5/user/viewprofilepage/user-id/4632745)

could you please share a screenshot with your current email configurations so we can figure out.

Best Regards,

Medhat
????????????? Repeat button disappeared.
Asked by Y:

???????????????????????????????????

?????????????????????????????????????????????????????????????????????????????

?????????????????????????????????????????

?????????????????????????????????????????????????????????  

Previously, a repeating icon would appear in the lower right corner of a card that was set to repeat.  
There was a "Repeat" tool button at the top of the board, and I was able to see a list of cards with repeat set, but it is not currently displayed.  

The date and time of the next repetition is displayed on the card, so I think the repetition is working.  

The card with repeat setting was easy to understand, so I want the display like before. What should I do?  


Answers:
author: Y
body: ????????????????????????...?

![2021-11-15_12h31_19.png](https://community.atlassian.com/t5/image/serverpage/image-id/169299i2D2ED07AE4381EF1/image-size/large?v=v2&px=999 "2021-11-15_12h31_19.png")
I added an observer to one of my test boards and she is unable to access it.
Asked by Lauren Hamelin:

What am I missing? I have the Workspace settings to "Anyone can be added" when inviting guests to boards. I have the individual board setting set to "Members and Observers" can comment and she still cannot access the board from the invite link. I invited her as an observer and she cannot access it. Please help! I have Premium. I thought I could add a guest/client so they can access their timeline? I am currently using the free 30-day trial. Is that the problem? Should I set the boards to "Public"? ![trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169003iA2F736D07868D1A6/image-size/large?v=v2&px=999 "trello.jpg")![trello2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169004i5F51E28B8873BEAD/image-size/large?v=v2&px=999 "trello2.jpg")![trello tab.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/169005i2414D831EFBDFDFD/image-size/large?v=v2&px=999 "trello tab.JPG")


Answers:
author: Alex W
body: Hi Lauren, can you raise this with Trello Support and send through the URL of the board and the email of the user so we can investigate this properly? I'd rather not share this personal data over the Community - I'd also delete your last photo showing your user's usernames.

<https://trello.com/contact>


Tags: board

guest

premium
How to auto add a member to a card when they are mentioned in comments?
Asked by Michael O'Callaghan:

Hi all :)

Not sure if this is possible or not.

When we mentioned someone in the comments of a Trello card we would like a card to assign this member that is mentioned in the comments to the card.

Any ideas?

Cheers for any help

Mike


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey Michael! ? Try this one:

![Screenshot_20211112-131401_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169029i837A7205188D9106/image-size/large?v=v2&px=999 "Screenshot_20211112-131401_Chrome.jpg")
How can i add rule with a set day to move to another card on that specific date
Asked by Otavio Henrique:

hello,

im not knowing how can i create a rule that when a set a date to that card he moves automatcly to another card but just on that especific date, can you understand?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Otavio! ? Welcome to the community. Are you wanting the automation to trigger on the day the card is due? So something similar to this?

![Screenshot_20211112-131815_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/169030iBB6E3CE8CD08C610/image-size/large?v=v2&px=999 "Screenshot_20211112-131815_Chrome.jpg")
Board upgrade
Asked by Flavio Roth:

I'm having some doubts about the premium upgrade, only the person who created the board must be premium to get ilimited automation ? Or does every member must have Premium accounts to access the content?


Answers:
author: Alex W
body: Hey Flavio, when you upgrade to Standard or Premium, all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:

* Users that have been added directly to the upgraded workspace
* Multi-board guests: users that have been added to two or more boards in the upgraded workspace

Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here: <https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

If you want to upgrade, you need to choose which of your workspaces to upgrade, and pay for each billable user in that workspace. Then, you can use unlimited command runs in your upgraded workspace.
Butler - I am an admin but I can't see the rules. Extra Butler account need, am i right?
Asked by xiller:

Hello,

we(for our client) have the same problem as Christine Herdt in this question:

[![](https://community.atlassian.com/html/@8A69F121B6FF04AEDAA450033451D3DA/assets/favicon-32x32.png)Butler - I am an admin but I can't see the rules.](https://community.atlassian.com/t5/Trello-questions/Butler-I-am-an-admin-but-I-can-t-see-the-rules/qaq-p/1657806)

We decided to adapt the solution that Meteena Edwards commented on the question.

Our question at this point is, if our plan will work:

Step 1: We want to share all rules from the admin account (lets call it account1) that created them

Step 2: We want to download the rules with the new "rules"-account (account2), that from now on will be the one to manage ALL rules on ALL Boards

Step 3: We want to delete ALL the rules from account1

Step 4: We want to enable all the rules through account2

Is there anything we didn?t thought about, which could cause us problems in any kind?

Thank you

PS: This is the post that describes our situation, which we asked earlier, before we found the other community question that I linked above, which brought us a solution:

[![](https://community.atlassian.com/html/@8A69F121B6FF04AEDAA450033451D3DA/assets/favicon-32x32.png)Butler - automatisation - Some rules are not visible or editable to other Admins](https://community.atlassian.com/t5/Trello-questions/Butler-automatisation-Some-rules-are-not-visible-or-editable-to/qaq-p/1839232)


Answers:
author: xiller
body: For anyone who stumbles over this this question:

We tried our plan and it worked.

It seems kind of unnecessary that we need an (cost-bound) extra account to be able to manage the rules between several admins properly, we hope that Trello thinks about better solutions.


author: Medhat Ahmed
body: Hi [@xiller](/t5/user/viewprofilepage/user-id/4319910)

please share a screenshot to figure it out.

Best Regards,

Medhat

comments: author: xiller
body: Hi [@Medhat Ahmed](/t5/user/viewprofilepage/user-id/1559745)

a screenshot of what exactly?

Best Regards  
Xiller


Tags: account

automation

butler
Power-Ups iPad
Asked by Anthoney Pavelich:

I see some posts from two years ago about adding support for more power ups on iOS. Has anything happened. I use my iPad a lot and only have 4 power up options:

Calendar

Card Aging

List Limits

Voting

I am using Card Repeater on MacOS app and really could use it on the iOS since that is my main interface.

Any insight?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Anthoney Pavelich](/t5/user/viewprofilepage/user-id/3309825) ?

I see you've done some research! It's a frequent question that unfortunately doesn't have an updated answer as of yet. Currently Trello iOS can only support The Calendar, Custom Fields, Maps and Voting Power-Ups due to a reduced functionality of the desktop version of Trello.

I know it's not a solution but Trello does currently have an iOS Beta Program which you can join. You can expect:

* Get the new features before anyone else, and provide feedback on them.
* Bugs. We release beta updates often and sometimes they have bugs and features that aren't quite perfect yet.
* You can leave the program at any time and go back to using the regular version of Trello.
* Witty beta release notes.

If you're interested then getting set up is easy. Simply click [here](https://testflight.apple.com/join/cRWMcQsr) to download TestFlight and join the Trello iOS Beta program today.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Anthoney Pavelich
body: Hi. Thank you. I already am a beta tester. No new beta right now though.   
like you, I searched and didn't find anything.

Pretty disappointing to find years of content in this and nothing being done.

Have a good day.


Tags: ios

power-up
does information get backed up, so nothing gets lost?
Asked by Matthew Nussmeier:

is there a way to access information from a board that accidently gets deleted?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Matthew Nussmeier](/t5/user/viewprofilepage/user-id/4631927) ?

Welcome to the Community! That is probably THE most important question for any Trello user and I've had the deletion fear many times. You'll be pleased to know there is a Trello Power Up that allows you to backup and restore your work on Trello.

With Rewind's [Backups for Trello](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello) Power Up you can restore Boards, Lists, Cards, Checklists, Custom Fields, Labels \& Attachments (to name but a few!). Rewind runs daily automated backups and protects you against innocent mistakes, buggy Power-Ups, and attacks. Swiftly restore your entire board back to a time when everything worked perfectly.

You can try Rewind Backups for free for 7 days however after that it is $1/board/month.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Dasha Shakov
body: Thanks so much for shouting out Backups for Trello, [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)


author: Allen -Amazing PowerUps-
body: If you are looking for free and easy way to backup Trello boards and keep all the data on the Trello servers, take a look at the [Amazing Fields powerup](https://trello.com/power-ups/60e068efb294647187bbe4f5). It recently added a way to do this using automatted backups within your account.

see: <https://docs.amazingpowerups.com/article/29-how-to-backup-trello-boards-with-amazing-fields>

comments: author: Saralie S.
body: Hi [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) If you are promoting a product on behalf of a company, Please review our [guidelines for Marketplace and Solution Partners](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-online-guidelines-for-Marketplace-and/ba-p/689723) , specifically:   

* **Identify yourself as a partner:** Make sure the user is aware you are affiliated with a partner company; for example, by placing the name of your company in your user name in {curly brackets} or -dashes- and
* **No linking to your product site or blog**

Please disclose your association to the marketplace app you've linked and update your profile.


author: Dasha Shakov
body: So glad you're thinking of protecting your data, [@Matthew Nussmeier](/t5/user/viewprofilepage/user-id/4631927)! If you need any help getting started with the [**Backups for Trello Power-Up**](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello), we're happy to help. You can send our team a message at help@rewind.com.
I have a user who's Trello account has been invited to our Premium Trello Workspace but on login she
Asked by Vic Chowdhary:

Any I idea's on how to resolve this?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Vic Chowdhary](/t5/user/viewprofilepage/user-id/4626841) ?

Welcome to the Community! Would you be able to explain a little further please, what happens when she goes to log in?

Hopefully we can get to the bottom of this for you ?

All the best,

Laura

comments: author: Vic Chowdhary
body: Hi Laura,

Thanks for coming back to me, really appreciate it. I now have further information I can share, I hope this will help.

1. User created a trial Trello account using company email address. This was working fine as a trial.

2. Company then created a Premium account for the user that also used the same email address.

3. The Premium account email was sent to users inbox with a link to login.

4. This login link directs the user back to her trail account that uses the same email address.

5. If we try to deactivate/delete the trail account, it say's the account is managed and owned by the organisation please contact organisations admin for assistance.

6.The immediate need is to get user logged into our Premium Trello, but were unable to delete the Trail account.

Any support om how to delete the trial account and get user logged in to Premium would be really helpful.

Thank you


author: Laura Holton _ACE Rotterdam_
body: Hi again [@Vic Chowdhary](/t5/user/viewprofilepage/user-id/4626841)

Happy Monday! Awesome, thanks for sharing more information around your issue. Just to double check have you got the users to view their Workspaces? It could be that the Workspace that trialled Trello Premium is not the Premium Workspace set up by the company as you can have multiples ranging from free to premium.

If this is the case you won't need to take any more steps as the Premium Trial won't charge your team member and you can continue on as normal just under the company Workspace.

If not, my recommendation would be to raise a ticket directly with Trello Support as they will most likely be able to sort out the underlying problem with ease for you. You can do this here \>\> <https://trello.com/en-GB/contact#/>

Let me know how you get on ?

All the best,

Laura


author: Vic Chowdhary
body: Thank you so much for your advise Laura, I will take your advise and double check the Workspace. Failing that I will log a call with Trello Support.

Have a great week and thank you again for your support.

Vic
Team
Asked by Vinu Prasad:

Hi,

I have a team members of 6 people and created boards under name with the card of To Do, Doing and Done . All these members will be having access to all the boards. But I want them only view access to others board. But they shouldn't have any rights to delete other board's cards. how do I do it


Answers:
author: Grigory Salnikov
body: Hello [@Vinu Prasad](/t5/user/viewprofilepage/user-id/4629716) and welcome to our community!

![welcome-15.gif](https://community.atlassian.com/t5/image/serverpage/image-id/168872i4A3634D4A6F0E71F/image-dimensions/215x123?v=v2 "welcome-15.gif")

If you have [Trello Premium](https://trello.com/pricing) you can configure Observers permission as defined here:

[Changing permissions on a board](https://help.trello.com/article/791-changing-permissions-on-a-board) {#toc-hId--1211174432}
-----------------------------------------------------------------------------------------------------------------------------

Hope it helps.
Team Task management
Asked by Vinu Prasad:

I am using trello for my team's task updates. I have created board for each team members name with cards like To Do, Doing and Done.

For Eg. If i want to see all the To Do cards of all members how do i see them instead of going to the individual's board and seeing the cards.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Vinu! The native option to achieve this is the Workspace Table feature which is available to Premium plans. It allows you to consolidate cards from multiple boards into one table-like view. A couple other non-native options as well:

1. Use Unito's board sync power up to automatically consolidate many boards into one (use the 2-way board sync one, not mirror).

2. Create a report with Blue Cat Reports that consolidates many boards into one report. The report is dynamic, so as things change, it'll be kept up to date. You can also setup emails if you want the report to be emailed to you.

Both are paid options, but are worth it IMO :)
PREMIUM and STANDART
Asked by Mykola Vasylyk:

Currently, are testing PREMIUM version.  
And we need to choose between STANDARD and PREMIUM.  
1. What function of PREMIUM will be unable if we choose STANDARD.  
2. What will be with our boards that was created in PREMIUM.


Answers:
author: Nic Brough -Adaptavist-
body: There's a comparison between Standard and Premium at <https://trello.com/en-GB/pricing>

Your boards content/data will not be affected if you change from one to the other, but if a board uses a function provided by Premium and you downgrade to standard, the functions will stop working.


Tags: premium
searching issues and filters and dashboards
Asked by Srikanth:

Hi All,

Could anyone help to provide info on the below queries.

1. is it possible to restrict users from creating filters/Dashboards?

2. can we also restrcit searching based on groups/roles

3. How does JQL Qery works aganist SQL Database ( for example if i run a query on jira issue navigator , how does it gets executed on SQL Server ( will it convert into as inline sql statement)?

Regards  
Srikanth


Answers:
author: Alex W
body: Hi Srikanth, are you referring to Jira or Trello? I'm a little confused because you reference JQL but raised this with Trello. Do you need to raise your questions under the Jira forum?
I can't attach files from my computer on a card using web or the desktop app
Asked by B??ra ?zkaya:

I can't attach files from my computer on a card. Drive or dropbox attachments are working just fine but when it comes to attaching a video or a sound from my computer the app does nothing. I tried on windows, macbook and also tried using different browsers, and finally tried on desktop app too instead of web, but none of them worked. But weirdly I can attach things like 9kb size, I'm not really sure if it is because of the format or the size of the file. And also the app on my phone works just fine, I don't have any problem uploading anything.


Answers:
author: Vero Rivas
body: Hi [@B??ra ?zkaya](/t5/user/viewprofilepage/user-id/4629654)

Look at this posts, maybe can help you

<https://help.trello.com/article/769-adding-attachments-to-cards>

<https://help.dropbox.com/installs-integrations/third-party/trello>

Cheers
How do I create a card on the top of the list without Butler?
Asked by Kohta WAKAMATSU:

How do I create a card on the top of the list -- without Butler?  

I am using one of the lists as "my TODO" list. I want to appear the newest card on top of the list. If it is possible, it will be very helpful so I can use it as todo-stack, not todo-queue. (Always doing older tasks taking time to remember about the task...)  

How can I set the "default position for the new card added" to the top of the list, instead of the bottom?

As far as I know, there is two way to add a card on the top.  
1. Use the Butler to move the newly created card to the top.  
-- I don't want to consume the automation counter on every card created, it will be run out on the first week of every month.  
2. command \^1 to create a card on the top of the list  
-- It is OK with the desktop app but doesn't work with the mobile app. (Unfortunately, I am almost always AFK when I need to add TODO, I have two choices then -- Add it and move it to the top manually; otherwise add it on my desktop later. First one is too troublesome, Second one is, you know, my brain is not smart enough to remember the task, that's why we use tools like Trello)


Answers:
author: Lara
body: Hi Kohta,

Thanks for reaching out!

On web, you can add a card to the top of the list by either double-clicking the space in between cards or by clicking on the 3 dot menu and specifying the card position there:

![Image 2021-11-15 at 4.44.30 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/169303i01A446AF4C1B2167/image-dimensions/302x200?v=v2 "Image 2021-11-15 at 4.44.30 pm.png")

That said, these options aren't available in our mobile apps, so you would either need to create the card then drag the card to the top, or set up a Butler command.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: card

list
Ways to identify highest contributor site wise?
Asked by Collista Lewingdon:

We are working on encouraging people to increase the usage of Confluence and one of the ideas that we had was to run a contest for the highest contributor and award a gift card. Unfortunately, Confluence doesn't seem to run reports like Jira does. Is there a way to see site wide who our biggest contributors are?


Answers:
author: Andrew Dildy
body: This is a Confluence Premium/Enterprise feature accessible via global Analytics.

<https://support.atlassian.com/confluence-cloud/docs/view-insights-on-your-site/#View-insights-on-your-site--x27-s-users>


author: Alex Koxaras _Relational_
body: Hi [@Collista Lewingdon](/t5/user/viewprofilepage/user-id/4760953)

Perhaps an app like this one [https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=cloud&tab=overview) could suit your needs.

There is also this free app [https://marketplace.atlassian.com/apps/1224662/usage-statistics-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1224662/usage-statistics-for-confluence?hosting=cloud&tab=overview) which has a "top contributor" section.

I would begin with the second one, and if it doesn't cover all your needs, try the first one (Paid).

Let me know if that works for you!

comments: author: Mattia _bitvoodoo ag_
body: Thank you [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) for mentioning our app Viewtracker.

Our app actually offers a "Users" section in the Content \& Usage Report ([on-premise](https://bitvoodoo-apps.atlassian.net/wiki/spaces/BVVIEWTRACKER/pages/12063998237/Content+Usage+Report+Users) / [cloud](https://bitvoodoo-apps.atlassian.net/wiki/spaces/VTCLOUD/pages/12033654827/Content+Usage+Report+Users)), which allows you to evaluate who performed which actions in Confluence for the desired time period.

Please note that the "Users" section and this information are only available if the Viewtracker Data Privacy Setting ([on-premise](https://bitvoodoo-apps.atlassian.net/wiki/spaces/BVVIEWTRACKER/pages/10500607256/Data+Privacy) / [cloud](https://bitvoodoo-apps.atlassian.net/wiki/spaces/VTCLOUD/pages/10698475902/Data+Privacy)) allows it.

Best regards  
Mattia


Tags: cloud

confluence-cloud
Does the Jira API support MTLS?
Asked by richard.n.pykkonen:

I am working with a client, and they asked me if Jira supported MTLS. I could not easily find an answer to this question.


Answers:
author: Cornelius
body: Hi Richard, I'm in a similar situation. I need to use MTLS to connect our webhooks to external service provider APIs. At the moment this seems not to be possible.

On my research I found a feature request. Maybe you want to participate too.

<https://jira.atlassian.com/browse/JIRAAUTOSERVER-322>

Best regards

Neno


Tags: cloud

confluence-cloud

jira-software

jira-software-cloud