youngmon/atlassian-qna huggingface dataset:
External colleagues in Trello Business Class
Asked by O. Karrasch:

Hi there! I want to upgrade my Trello team to business class. In this team we want to have one board, where also another project partners (not from our organization) can (actively) contribute.  
How does it work? Do I have to add them first to my team and do an upgrade afterwards or ...?  

And what will happen, if we delete them after the project?

<br />

Thank you in advance.

Best,  
Olga


Answers:
author: Soumyadeep Mandal
body: Hi [@O. Karrasch](/t5/user/viewprofilepage/user-id/4175347) ,

Welcome to the community!

Please read these documentations and articles

<https://trello.com/en/business-class>

<https://trello.com/en/pricing>

<https://help.trello.com/article/831-trello-business-class-vs-trello-gold>

<https://help.trello.com/article/714-business-class-user-guide>

<https://help.trello.com/article/710-setting-up-your-business-class-team>

<https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

<https://help.trello.com/category/703-category>

<https://help.trello.com/article/731-get-the-most-out-of-business-class>

It will help \& guide you in the best possible way!


Tags: business-class
Card that is modified for two people from different frames
Asked by Cleverson Taborda:

Hello! Good Morning...

I Have one question, i need leave a picture card stay in two pictures by two different people, at the moment I'm using the copy function, however when it is copied it does not update when a comment is made on the picture or a modification, remaining only on mine, there is the possibility of being made a comment or a change and show it to both people?

that is, I need the changes to happen "live" for two people using the same card

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/119769iE581189FB3C47E1F/image-size/large?v=v2&px=999 "Screenshot_1.png")


Answers:
author: Vini
body: Hey Cleverson,

I understand you're looking to mirror cards so the changes are replicated on both of them.

While card syncing isn't a native feature of Trello, you can add a link to the original card (<http://help.trello.com/article/824-sharing-links-to-cards-and-boards>) on the new card so that you can refer back to it easily. When you attach a link to a Trello card on another card, it will display a preview of that card, and will show which board and list it belongs to:

![mirrored_cards](https://community.atlassian.com/t5/image/serverpage/image-id/119884iA215EFF378A15C62/image-dimensions/359x245?v=v2 "mirrored_cards")

You can also click on the "Connect cards" link to make it a 2-way link, so that both cards link to each other. This doesn't sync any content automatically, though, so it's really a way to show relationships between cards, and make it easy to get from one to the other.  

Beyond that, there are a few third-party Power-Ups that can help you keep cards in sync more automatically. You can read more about those here:

* [Unito](https://trello.com/power-ups/search?q=unito)
* [Cardsync](http://info.trello.com/power-ups/cardsync)
main board
Asked by nunaisi:

hi there, how do I feature a board to open as the main one when I log into trello?


Answers:
author: Soumyadeep Mandal
body: Hi [@nunaisi](/t5/user/viewprofilepage/user-id/4175186) ,

Welcome to the community!

You can't create a default board that will get oped when starting or opening Trello from your browser or app.

If you are using an app the last board that you have opened before closing the app that board will open when you open the Trello app for the next time!

If you are using a browser and visiting Trello.com you will get to see the home screen.

The best option you can try is to use a browser and bookmark your favorite board that you want to be open when you visit Trello!


author: Teodora V
body: You can [star the board](https://help.trello.com/article/965-starring-a-board) to give it a higher priority when visualizing your board's home screen.

It won't open the board directly, but it will move it above the rest in the board menu and the home page.
Search Issue
Asked by Jaspreet Singh:

**when i added new card in the trello. and when i search that same card its show (We couldn't find any cards![download.jpg](/t5/image/serverpage/image-id/119766i1434CC27EE0B4D17/image-size/large?v=v2&px=999 "download.jpg") or boards that matched your search)**


Answers:
author: Celil ?a?lar ?ZL?
body: it is the same for us.


author: Khaled Turkmani
body: I have same problem. Did anyone find a solution?


author: Alexander Kochetkov
body: I have same problem. But then the search works. After a while
Ally integration
Asked by David Ratcliff:

I have followed the instructions and I can see the connection to the correct board in Ally but it does not update. I am using the trial.

I get no answer from Ally support


Answers:
author: Soumyadeep Mandal
body: Hi [@David Ratcliff](/t5/user/viewprofilepage/user-id/4175081) ,

Welcome to the community!

Please read this documentation <https://help.ally.io/en/articles/4086790-trello-integration>

You can use automation tools like zapier etc to execute without any error most of the time!
reminder in a cloned card
Asked by Rafa? Jaros:

Hi,

Is it possible to add a reminder to a cloned card (cloned by powerup?).  
When i use this power up, reminder isnt cloned.  
I would like to create for example reminder every week at 9 AM.  
Is there any other way to create card with weekly, daily, etc reminders?


Answers:
author: Soumyadeep Mandal
body: Hi [@Rafa? Jaros](/t5/user/viewprofilepage/user-id/4175075) ,

You can read these articles

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://help.trello.com/article/1181-butler-features-and-quotas>

<https://blog.trello.com/butler-power-up-trello-automation>

<https://blog.trello.com/five-easy-butler-rules>

<https://trello.com/en/butler-automation>

I hope it will help \& guide you to learn butler!


author: Soumyadeep Mandal
body: Hi [@Rafa? Jaros](/t5/user/viewprofilepage/user-id/4175075) ,

Welcome to the community!

You can set a butler rule to set a reminder on cloned cards.

comments: author: Rafa? Jaros
body: Hi,

Thank you [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) for help?

Could you show me how to set up the rule?

For example everyday on 10:15 AM.

Regards Rafal
Why is Trello UX in iPad app so broken ?
Asked by J:

Experiencing the app crashing (can't close cards / boards) in multitask view \[two Trello instances side by side\] 5-10 times a day,

Curious about this happening to anyone else?

![20B99529-796D-432A-A7DE-98046A2370B0.png](https://community.atlassian.com/t5/image/serverpage/image-id/119969i37C10EBB31EBB642/image-size/large?v=v2&px=999 "20B99529-796D-432A-A7DE-98046A2370B0.png")

{  
"metadata" : {  
"applicationName" : "Trello.app",  
"appVersion" : "2020.15 (20201110.155703)",  
"date" : "2020-11-30T09:34:49Z",  
"detailPreview" : "Status: 404",  
"deviceModel" : "iPad7,2",  
"deviceType" : "iPad",  
"memoryFree" : 137560064,  
"memoryTotal" : 2766274560,  
"osVersion" : "14.2",  
"reachabilityFlags" : "-r-------",  
"storageFree" : 3583762432,  
"storageTotal" : 63978983424,  
"title" : "Network Cache HTTP Error"  
},  
"payload" : {  
"body" : "The requested resource was not found.",  
"status" : "404",  
"url" : "https:\\/\\/trello.com\\/1\\/cards\\/5fc43078ae5711480ff6b961\\/attachments\\/5fc43094d78d0e44f0d69606\\/download\\/JPEG_image.jpeg"  
}  
}


Answers:
author: J
body: .


author: Soumyadeep Mandal
body: Hi [@J](/t5/user/viewprofilepage/user-id/4174938) ,

Welcome to the community!

Can you tell me which version of the iPad are you using?

Because I checked on some devices and it's working fine!

Please check if there are any caching issues or ram management issues or not!

You can log out of the Trello app and clear the cache \& data of the app and then log into your app and try it out. (Before doing this step make sure you sinked everything from your offline boards if any!)
API issue with nested actions for members
Asked by Blood13:

Hi.

I'm trying to get nested actions of certain member via query parameters with boards and cards info, so i don't want to use actions (\`/members/\[id\]/actions\`).

\`actions_since\` query parameter looks like doesn't work at all. It doesn't affect on query result. Why is that?

![2.png](/t5/image/serverpage/image-id/119756i3E0E395DA9BC6A1C/image-size/large?v=v2&px=999 "2.png")


Answers:
author: Ryan
body: Hi there,

This question is probably best suited to our developer forum where there are a lot of API experts as well as some members of the Trello team who can help you with API-related questions. Here is where you can find the forum: <https://community.developer.atlassian.com/c/trello>.

As far as I can tell <https://developer.atlassian.com/cloud/trello/rest/api-group-members/#api-members-id-actions-get> is the right call to use, but you can probably get more specific information from our developer forum.

Thanks,

Ryan


Tags: api

member
Not able to create more than 2 cards in list.
Asked by Sagar Malbari:

I have created one .net service. In that I am using trello REST API to generate card in list. But its giving me timeout error after successfully creating 2 cards.


Answers:
author: Ryan
body: Hi Sagar,

This question is probably best suited to our developer forum where there are a lot of API experts as well as some members of the Trello team who can help you with API-related questions. Here is where you can find the forum: <https://community.developer.atlassian.com/c/trello>.

I'd recommend posting your question there along with a copy of the errors/headers that you're receiving back.

<br />

Thanks,

Ryan

comments: author: Sagar Malbari
body: Thanks Ryan
How to remove archived cards
Asked by Michelle:

Hello,

I have a lot of cards in my archive which I want to delete all at once. Is there a way to do this?


Answers:
author: Stephen Addis
body: If you dont have a legit reason for delete, you may wish to keep them there in the archive incase you have a dispute about who said or did what, which can happen in the future when you dont know.  

I've a number of cases that have gone to court, and some that are still to go ... I'm not in legal, I'm in construction, but being able to even prove that you did work etc so the judge confirms you should be paid ... you may wish to just leave them there.

comments: author: Michelle
body: I just use it as my own task app. I do not use it with clients.


author: Dean Kahl
body: [@Michelle](/t5/user/viewprofilepage/user-id/4174873) if you have access to Butler, you could maybe us this? And create a rule that it would permanently delete Archived cards after 1 month, for example.

comments: author: Michelle
body: Hello dean,

I already tried that but butler does not allow to erase cards


author: Vero Rivas
body: Hi [@Michelle](/t5/user/viewprofilepage/user-id/4174873)

Look at this post:

[https://help.trello.com/article/795-archiving-and-deleting-cards#:\~:text=Click%20the%20card%20to%20open,this%20requires%20a%20confirmation%20click](https://help.trello.com/article/795-archiving-and-deleting-cards#:~:text=Click%20the%20card%20to%20open,this%20requires%20a%20confirmation%20click).

Regards

comments: author: Michelle
body: Hello Vero,

Yes but this is an instruction to delete 1 card. I would like to delete all my archived cards at once and not each of them seperate because it will take me a long time.

Is there an option to erase your entire archive?


Tags: archive

card

remove
How to unlink an account atlassian from trello
Asked by Kirill Melnik:

How to unlink an account atlassian from trello? I accidentally connected atlassian to trello and now I can't get everything back


Answers:
author: Soumyadeep Mandal
body: Hi [@Kirill Melnik](/t5/user/viewprofilepage/user-id/4174848) ,

Welcome to the community!

In this case, you can ask Trello support [HERE](http://trello.com/contact)
I have a board I used with a card with tasks for another person. I need to create a rule
Asked by Jc:

When I create a new task on the card for the person, I need it to also be added to their card on their separate board. How do I do this?


Answers:
author: Paloma Fondon Araujo
body: Hi JC,

You can use Trello Butler to include a button to create cards from a checklist.

```
convert all the incomplete items in checklist {"Checklist_name"} into linked cards in list {"List_name"}
```

You can create a butler to include each card that is created in the checklist {"Chescklist_name"} on the person's board

```
when a card is added to list {"Checklist_name"}, move the card to the top of list {"List_name"} on board {"Board_name"}
```

Butler must be enabled on each board.

I hope it helps you.  
Greetings
Unable to upload Atlassian profile picture
Asked by Matheus Montenegro:

I created a trello account and it got associated with Atlassian automatically. When I tried to change my profile picture, it redirected me to an Atlassian site. The field where I should click to upload a profile picture does not appear (as per screenshot).

![Screenshot (25).png](/t5/image/serverpage/image-id/119740i72E1DAE4AD5149B8/image-dimensions/539x303?v=v2 "Screenshot (25).png")

I tried changing browsers and computer. I could change the profile picture of a partner's account in the same computer and browser where I tried mine and failed.


Answers:
author: Michael Pryor
body: Amazon is having a bit of an outage at the moment and I think it might be affecting profile photos. I would try again tomorrow to see if it clears up.


author: Katarzyna
body: Atlassian has got a lot of incidents. I recommend you to track them via their status page: [https://status.atlassian.com](https://status.atlassian.com?)
Keeping track of members activity
Asked by Maur?cio Serva:

I would like to track a single member activities, what was the last logs he maid and acknowledge when was the last time he update his cards. There is anyway to track the activities of a single member on an specific board?

Thanks for the help, sorry for possible language mistakes.


Answers:
author: Aiyoku
body: If you have any available room for Power-Ups on the board, you can enable the Insights Power-Up and it'll show all kinds of insights about your board members.


author: Stephen Addis
body: You can look at the board history, which will show ... accessed from the more on right hand side.


author: Vero Rivas
body: Hi [@Maur?cio Serva](/t5/user/viewprofilepage/user-id/4174426)

Look at this post:

<https://community.atlassian.com/t5/Trello-questions/Tracking-actions-assigned-to-a-team-member/qaq-p/1468997>

Regards
Updated my avatar. After, reloaded the page. Reverted back to my old avatar. Tried twice now.
Asked by salakakakakaka:

I've been trying to update my profile picture today. I went to the site, and I got it to upload. After a few minutes of not seeing my new profile picture on the Trello program, I refreshed both Trello and the Atlassian website. Both pages displayed my **old**avatar. I've done it twice. I'm not entirely sure how to fix this. Is it the fact that I'm reloading the page?


Answers:
author: Soumyadeep Mandal
body: Hi [@salakakakakaka](/t5/user/viewprofilepage/user-id/4174603) ,

Welcome to the community!

Please follow the steps below:

To change the profile picture shown in Trello, log into your Atlassian account at <https://id.atlassian.com/> and then go to <https://id.atlassian.com/manage-profile/profile-and-visibility> to change your profile picture. Click on the current profile picture to either change or remove the current picture:

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5ee252462c7d3a10cba8c4a0/file-zrrO9Q28v0.png)

**Using a legacy Trello account?** To change your Trello profile picture, also called your avatar, go to <http://trello.com/me>--- hover over your existing avatar and choose "Change".

Your account's avatar is visible to anyone on the internet, including those that find you through search engines like Google. Trello also supports [Gravatar](http://gravatar.com/), a site that lets you upload your avatar once and use it on various sites across the internet. Trello will default to using your Gravatar if that is available. Note that WordPress avatars are [automatically uploaded through Gravatar](https://en.support.wordpress.com/gravatars/).

comments: author: salakakakakaka
body: It finally updated! Thank you for your response.


author: alexandr_bbm
body: I recently (2 weeks ago) changed my gravatar pic, but trello still show old one T_T

It seems there's no way to invalidate their cache :(


author: azzamsa
body: \> It seems there's no way to invalidate their cache :(  

same here, do you find any workaround?


author: alexandr_bbm
body: my avatar was updated eventually, I think it just needs some time to be updated


author: azzamsa
body: I have been waiting for \> 5 hours. Let's see if the problem persists after several days.


author: azzamsa
body: It updated eventually. The support team said the update occurred every 24 hour.  
I think it is better to note about this in the setting page.


Tags: avatar

profile
How do I customize the Actions Buttons interface?
Asked by Tamao:

Hi - In the Actions Buttons area, there are buttons that I never need to use. How can I hide them so that I don't click on them by mistake? Similarly, I use the Share button a lot and often hit the Archive button by mistake, which is irritating. Ideally, I'd have only the Share button available in the Actions area. Are there ways to customize this section to hide and/or reorder Actions buttons?


Answers:
author: Vero Rivas
body: Hi [@Tamao](/t5/user/viewprofilepage/user-id/4145709)

Look at this post:

<https://help.trello.com/article/1141-customizing-the-trello-user-interface-with-butler-buttons>

Regards

comments: author: Tamao
body: Thanks. Yes, I saw that. But it seems if I did that, the the actions buttons would remain on the screen under that butler buttons. There's no way for me to hide the actions buttons. Is that correct?


author: Michael Pryor
body: Not unless you found a browser extension that would let you hide HTML DOM elements. Trello doesn't support this natively.
I want to create a report with all items in a particular list/column.
Asked by Feroz Abdul Rehman:

Hiya. I want to create a report with all items in a particular list/column.

The list can get pretty large so I want to divide it up into paragraphs like in [https://help.trello.com/article/1192-creating-reports-with-butler.](https://help.trello.com/article/1192-creating-reports-with-butler.?)

We categorize everything with labels.

Is there a way to store items in a variable by label type and then only publish the report with those variables that are not empty?

Thank you.


Answers:
author: Michael Pryor
body: You can send a report so it only includes cards with a certain label and a given custom field value.

So you could also make a custom field called "report sent", and as part of your schedule task, after you send the report, mark all those cards as "report sent" (so they don't go out in the next report).

comments: author: Feroz Abdul Rehman
body: Thank you for the quick response Michael.

I've pasted a partial copy of the report below and removed some repetitive code. I want the report to have paragraphs so that everything doesn't fall under the same heading. But sometimes, a number of labels might have not have anything to report on; which produces an ugly report with some headings with no content.

Is there a IF NOT NULL type check I can run on a variable to conditionally include it in the report?

create a report in variable "fundamentals_list" with all cards with the purple "Dev - Fundamentals" label in list "Released Items ?" using pattern "\[{cardname}\]({cardlink})", create a report in variable "dataweave" with all cards in list "Released Items ?" with the purple "Dev - Dataweave" label using pattern "\[{cardname}\]({cardlink})", ..., create a report in variable "flowDesign" with all cards in list "Released Items ?" with the black "Platform - Flow Design" label using pattern "\[{cardname}\]({cardlink})", and send an email notification to "abc@xyz.com" with subject "Report for month of {monthshort} {year}" and message "Fundamentals:\\n\\n{$fundamentals_list}\\n\\nDataweave:\\n\\n{$dataweave}\\n\\nProduction Ready Dev:\\n\\n{$prdev}\\n\\nProduction Ready Integrations:\\n\\n{$print}\\n\\nIntegration Solutions:\\n\\n{$intsol}\\n\\nApp Nets:\\n\\n{$appnets_list}\\n\\nRTF:\\n\\n{$rtf}\\n\\nACM:\\n\\n{$acm}\\n\\nAPI Management:\\n\\n{$api_mgmt}\\n\\nCloudHub:\\n\\n{$cloudhub}\\n\\nCHR:\\n\\n{$chr}\\n\\nAPI Design:\\n\\n{$apiDesign}\\n\\nFlow Design:\\n\\n{$flowDesign}"


author: Michael Pryor
body: I think so. Under "Fields" in the filter section you can check to make sure the field has been set. So it would only include cards where the fields are set... if you want it to send if \*any\* field is set, you might need a different tactic.

For example, you could create a rule to set another field called ReadyToSend to true when any of the custom fields are changed, and then change your report rule to only include cards that are ReadyToSend


Tags: butler
Connect Cards on Different Boards
Asked by Lindsay Frail:

Is there a way to connect a card to another board? I have boards divided out by departments but then we have one master board. Is there a way to link those two cards so as one card moves towards completion or has notes in it, it will update on the master board with out me manually having to do it?


Answers:
author: Soumyadeep Mandal
body: Hi [@Lindsay Frail](/t5/user/viewprofilepage/user-id/4173982) ,

Welcome to the community!

Please read these articles

<https://blog.trello.com/trello-unito-power-up>

<https://blog.trello.com/related-cards-related-boards>

<https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>

<https://blog.trello.com/multi-board-workflows-trello-butler>

comments: author: Lindsay Frail
body: Thank you Soumyadeep, very helpful!


author: Jillian Amyot _Unito_
body: Hi [@Lindsay Frail](/t5/user/viewprofilepage/user-id/4173982) , [Unito](https://unito.io/?utm_medium=community&utm_source=atlassian&utm_campaign=homepage_unito) employee here! As [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) mentioned, you can create a masterboard in Trello with Unito. [Here](https://unito.io/blog/how-to-build-a-trello-master-board/?utm_medium=community&utm_source=atlassian&utm_campaign=build_trello_masterboard) is an article that you might find useful. Let me know if you have any questions and I would be happy to help! :)
How many boards in Trello Gold?
Asked by Susan Ebeling:

Is there a limit of boards in Trello Gold?


Answers:
author: Michael Pryor
body: Currently, a free team (teams will later be renamed to Workspaces) - can only have 10 boards in it.

A Business Class team has no limit.

Trello Gold is a personal subscription that gives you access to some extra Power-Ups and custom images as backgrounds, stickers, etc. A Trello Gold subscription would not change the limit on free teams. For that you would want to cancel Gold and purchase Business Class.


Tags: board
Accidentally assigned a Board to a Team
Asked by Sebastian Stange:

I accidentally assigned a board to a team I work with, how can I revert that setting? There doesn't seem to be an obvious way to remove that team from the board - other than creating a new team.


Answers:
author: Michael Pryor
body: All boards will need to be part of a Team - which will be renamed to Workspace.   

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: Sebastian Stange
body: Thanks for the clarification. I have shared individual boards with individual members in the past. That sort of breaks the entire concept for me...


author: Michael Pryor
body: Nothing changes as far as that goes. You can still share individual boards with individual members. The only change is the board has to be in a Workspace (currently called Team). Everything else about your workflow would remain the same. When you add someone directly to a board, they cannot see other boards in the Workspace/team.


author: Sebastian Stange
body: Gotcha! Thanks.


Tags: board

team