youngmon/atlassian-qna huggingface dataset:
Header Padding Broken
Asked by Terry Annis:

Since the latest release, header padding has been significantly reduced and here is what the outcome is like... This isn't very great for page readability...

**Edit** {#toc-hId--528719344}
------------------------------

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211301i7B5F2B28A00464E1/image-size/large?v=v2&px=999 "image.png")

**Preview** {#toc-hId-1958793489}
---------------------------------

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211302i42238E5041219319/image-size/large?v=v2&px=999 "image.png")

**Published** {#toc-hId-151339026}
----------------------------------

Notice the distance between the content in the Preview vs Published: In large documents, pages feel like a wall of text. ?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211300iCE10988000D0931B/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Terry Annis
body: It appears that this was fixed! ?


Tags: cloud

confluence-cloud
Provide Adobe Robohelp output to Confluence knowledgebase
Asked by Matthias Benz:

We are looking for a way to implement output from our documentation authoring tool (Adobe Robohelp) to Confluence.  

As Jira Service Desk is giving a search option for knowledgebase articles, we need to provide the html files which are in many folders and subfolders to the confluence knowledgbase.  

Does anyone have experience with this? We also tried a sharepoint connection, but without success.  

Objective: Jira ticketing system shall have access to the detailed articles (HTML files) out of Adobe RoboHelp


Answers:
author: Matthias Benz
body: Hi,   

yes we already use this function. But there are a lot of challenges.  

1. Videos (.mp4) are not displayed as videos, just as downloadable file.  
2. Folders for a userfriendly structure are empty pages just with the headline. What needs to be included in RH that the Confluence page will have a MINITOC as it is possible to have it in Confluence directly? So we can add this command or html to the RoboHelp html, that Confluence can work with it correctly  

Thanks


author: Amber
body: Publishing to Confluence has just been added in RH2022 Update 3. I haven't tried it, so no idea how buggy it might be. :)

<https://helpx.adobe.com/robohelp/using/what-s-new-in-robohelp-2022-release-update-3.html>

<https://helpx.adobe.com/au/robohelp/using/publish-to-confluence-knowledge-base.html>


Tags: cloud

confluence-cloud
Create Family Font and add it to local Confluence
Asked by Roy Porras:

Good morning,

I want to add a family font for symbols we are trying to use on our Confluence pages. These pages will be converted to pdf for reporting purposes. I found an article that states we could create our own .ttc and then send the attachment to support.

We have a local Confluence with our own IT support. I would like to have procedures to provide them on how to add the .ttc to our Confluence server.  

v/r

Roy


Answers:
author: Brant Schroeder
body: [@Roy Porras](/t5/user/viewprofilepage/user-id/5009409) Welcome to the Atlassian community

This KB has the information you are after. <https://confluence.atlassian.com/confkb/how-to-add-custom-fonts-to-confluence-1115130088.html>

comments: author: Roy Porras
body: Thx


Tags: confluence-server

server
Replace blank values from Confluence from Jira query
Asked by Jason Dyke:

I am using table transformer to display results from a JIRA query. I was wondering if there is a way to replace the empty fields with text that actually says "Empty"?

![image.png](/t5/image/serverpage/image-id/211268iA59BE907BF18722A/image-size/large?v=v2&px=999 "image.png")

I had tried something like this without success

![image.png](/t5/image/serverpage/image-id/211270iA3BDF81BBFC03FD3/image-size/large?v=v2&px=999 "image.png")

Is there a way to replace the blank values with a different value?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jason Dyke](/t5/user/viewprofilepage/user-id/5009383) ,

You may try the following SQL query:

SELECT  
CASE WHEN 'Col A' IS NULL  
THEN "Empty"  
ELSE 'Col A'  
END  
AS 'Col A'  
FROM T\*

Here 'Col A' is the name of your column where you want to replace empty cells with the word "Empty".

Hope it helps.

comments: author: Jason Dyke
body: Perfect! Thanks for the help.


Tags: cloud

confluence-cloud
Explanation of requests from user access logs
Asked by Dmitri Bukovski:

Hi,

I'm monitoring user activity in my Confluence space with confluence access logs. While some of the requests related to user actions are pretty explanatory on their own, like *viewpage.action?*, there are still quite a bunch of action requests that require numerous attempts to identify which action they represent.

So far I simply check with DEV Tools of the browser to identify these actions, but I wonder, if there is already any documentation for it?


Answers:
author: Daniel Ebers
body: Hi [@Dmitri Bukovski](/t5/user/viewprofilepage/user-id/4850881)

welcome to the Atlassian Community!  
From my believe you need to observe which type of requests result in which entry in logs.

The documentation more generally speaks about it is controlled by Tomcat what is logged and in which way:

<https://confluence.atlassian.com/doc/configure-access-logs-1044780567.html>

Regards,  
Daniel


Tags: confluence-server

log

server
Labels do not show at the bottom of a page
Asked by Borislav Bonchev:

Hi,  
I have stumbled on a weird issue:  
Page labels do not show at the bottom right corner of a certain page. I can see the already added labels in *Edit* *mode* , when clicking on the *All labels* menu.  
All other pages do have their labels displayed at the bottom right corner.

Any suggestion, what may be causing the issue?


Answers:
author: Sydney Edlund
body: I have the same problem! I submitted a question about it yesterday. <https://community.atlassian.com/t5/Confluence-questions/Labels-not-visible-on-some-published-pages/qaq-p/2107803>

comments: author: Borislav Bonchev
body: Thanks!


author: David Egyes
body: See the workaround I appended today to the page suggested by Sydney.

Hope it helps.


Tags: cloud

confluence-cloud

label
Not able to add users into Space Permission and Calendar event
Asked by Sushmitha:

Hi,

I am trying grant confluence space permission to a confluence-user, when I search username it shows "No matches found" error. Not able to add that user in calendar also, throws "No user found" error but user account is available in confluence.

Can anyone help me to resolve this issue ?


Answers:
author: Daniel Ebers
body: Is there probably anything in logs visible which explains the failure to come up with a match more in detail?  
Like Radek said the typing along without using suggestions worked for us in the past but I do not see a pattern yet where this affects the instance and when not.

comments: author: Sushmitha
body: Hi [@Daniel Ebers](/t5/user/viewprofilepage/user-id/800113) ,

Ignoring the lack of suggestions and just pressing "Add" worked for Space permission. User is able to access the wiki space, but is not able to make any updates to the calendar. If I try to do same with space calendar it throws below error.![wiki-_user.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/211419i71D8947F961878C6/image-size/large?v=v2&px=999 "wiki-_user.PNG")


author: Radek Dost?l
body: Have you tried ignoring the lack of suggestions and just pressing "Add"? It might likely work.

Also I'd try entering the email address of the user - Confluence user suggestions are somewhat imperfect.

Otherwise if you're sure the user is valid, licensed, can use Confluence, then the lack of user suggestions either means a stale cache (for some reason the user was changed, created, etc., but not put into cache yet, or the cache hasn't been built yet), or lack of indexes. I'm not sure if user suggestions are index or cache-based though. Either way if this is just happening with the user and isn't happening to everyone, I wouldn't worry about it too much as both caches and indexes will eventually get in sync.


Tags: confluence-server

server
confluence downloads 5.7MB frontend.editor.v4 file when I view the page.
Asked by kokdemir:

Why is that downloads a file named editor and sized this much when the user view a page? Is this a bug or stupid configuration mistake? It makes it hard to use confluence.

batch.js?frontend.editor.v4=true\&gatekeeper-ui-v2=true\&highlightactions=true\&hostenabled=true\&locale=en-US\&scm-display-getting-started=true\&user-logged-in=true


Answers:
author: Daniel Ebers
body: Hi [@kokdemir](/t5/user/viewprofilepage/user-id/704524)

from what I remember there is quite a complexity that results in larger data to be transferred. It might be affected by several Apps, the amount of data then is higher - it's basically the same for Jira where the batch.js also grows with a number of Apps.

I don't think that can be adjusted directly.

Regards,  
Daniel


Tags: confluence-server

server
Statistics about "Not permitted" requests to pages in Confluence
Asked by Martin Podhovnik:

Hi!

On my instance I have a couple of thousand users who are allowed to set page level rights (which they also do - beside the training that permission rights should be set on uppermost level (=space)).  
And of course they also send out short-urls to such restricted pages via email distirbution lists to groups of colleagues, which then generate tickets, as always some of them are not allowed to see the content because the authors forgot to add them. (We're not talking about anonymous users here!)

What I want to know is:

* How many people get the little red wall graphic with the "Not permitted" for which pages.

A typical webserver statistic is not usable as the return code of the "Not Permitted" page seems not to be an error page in regard to the http protocol (ie. it always comes back as a 200 OK).

Is anybody aware of some tracking of "not permitted" requests that I could use?

Confluence tracks successful page accesses for each user in the database - what about the "not permitted"ones?

Any information of where I can start digging is verymuch welcomed! :-D

Martin


Answers:
author: Daniel Ebers
body: Hi [@Martin Podhovnik](/t5/user/viewprofilepage/user-id/4451147)

you could try to change the contents of the page - probably you can fetch some information about the user and write it back to the server in a file, or you put a more explanatory statement on the page the users could give feedback.

<https://confluence.atlassian.com/confkb/how-to-customize-the-not-permitted-page-829059072.html>

Regards,  
Daniel


Tags: confluence-server

permission

server

statistic
Is it possible to customise the homepage? `/wiki/home` specifically
Asked by Athul Santimon:

Currently what I can see on the homepage is the below:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/211227i6F372389ED8FBCE4/image-size/large?v=v2&px=999 "image.png")

I'm wondering whether I can customise this for user groups and roles so I can control what they can see when they open up confluence.


Answers:
author: Rilwan Ahmed
body: Hi [@Athul Santimon](/t5/user/viewprofilepage/user-id/4996012) ,

1. You can add a different page as a home page instead of the present one.

* Select the settings wheel () in the top right corner to open site settings.

* Select **Further Configuration** from the sidebar (under **Configuration**).

* Select **Edit**.

* Select a space from the **Site Homepage** dropdown menu. When users log in or click the site logo, Confluence Cloud will go to the overview page of the space you choose.

* Select **Save**.

**Please note:**

Before changing the site homepage, you should check that the default "confluence-users" or "users" groups have permissions to view the space, and that the overview page itself isn't restricted to particular people or groups.

If your site is public, you'll also need to make sure anonymous users have permissions to view the space, otherwise they'll be directed to the default Confluence Cloud homepage instead.

All details in <https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/>

2. Regarding "customize home page for user groups and roles", this is not possible.

comments: author: Athul Santimon
body: :(


author: Derek MacNeil
body: I don't believe this is what Athul was looking for. The answer given does not answer the question directly and the suggested work around - which I've seen in a few places - does not effectively work. Users have the home page site.atlassian.net/wiki/home bookmarked. When they click that bookmark the desire is to have it go to a company branded and company controlled page of content - not the Atlassian default. If you can't change the content can a redirect be used to send /wiki/home to the defined space page set in the dropdown menu?


Tags: cloud

confluence-cloud
Question about Mysale
Asked by INeedADoctor:

I have created a product but with the wrong product ID on Mysale.

How can I change the product ID or delete the product that I have created.

I cannot edit the existing ID or I cannot find the button to delete the exiting product.

Big appreciate!!!!!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you might have clicked on "help with Mysale documentation system", rather than "help with Mysale". We can't help you with Mysale, we're an an Atlassian community, not a Mysale one.

comments: author: INeedADoctor
body: ty
Getting status code 401 when using https get request
Asked by K_Ganesh swaminathan:

{  
"message": "Request rejected because issuer is either not authorized or not authorized to impersonate",  
"status-code": 401  
}

The message I get is this when I try to get HTTP get request from postman


Answers:
author: aorlov
body: Hi [@K_Ganesh swaminathan](/t5/user/viewprofilepage/user-id/5009044) Did you provide Authorization header with your personal access token?


Tags: cloud

confluence-cloud
Include Confluence username in transformed table
Asked by Noori Fathima:

I have a transformed table and based on CASE scenario we have to add a userid in the column. But we cant use this in the transformed table (SQL query) as it would in the regular table added in confluence

SELECT CASE WHEN T2.'Labels' LIKE "%Bug%" THEN @userid

T


Answers:
author: Noori Fathima
body: Hi [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) ,

Thanks for your response. I'm looking to add the user in the column in tagged form which looks like @Katerina Kovriga with a link to your profile like [https://confluence.abc.com/display/\~](https://confluence.abc.com/display/~)kkovriga

comments: author: Katerina Kovriga {Stiltsoft}
body: Oh, I see - unfortunately it can't be done naturally. The @ symbol won't be recognized.

I can suggest the following workaround:

SELECT \*,  
CASE WHEN T1.'Project' LIKE "%Pr1%"  
**THEN FORMATWIKI("\[Kovriga\|" + "[https://confluence.stiltsoft.com/display/\~kkovriga](https://confluence.stiltsoft.com/display/~kkovriga)" + "\]")**   
END  
AS 'Person'  
FROM T\*

Here you create the full link to the required profile manually. In my example it's **[https://confluence.stiltsoft.com/display/\~kkovriga](https://confluence.stiltsoft.com/display/~kkovriga).**

The link will be renamed as **Kovriga** for my example. It will be shown like an ordinary Confluence link (blue and with underline while mouse hovering). The short name of the link can be changed to @kkovriga, assignee, etc., of course.


author: Noori Fathima
body: Hi [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) ,

I have already implemented the above solution but the blue hyperlink stands-out from the remaining data in the column which is in tagged form as they are not part of the CASE scenario. Just wanted to achieve the uniformity.


author: Katerina Kovriga {Stiltsoft}
body: It is supposed to be so because we create a native Confluence link as a workaround.

The standard @ symbol won't be recognized by the Table Transformer macro as a functional user [@mention](/t5/user/viewprofilepage/user-id/732788).


author: Noori Fathima
body: Thanks. Marking it as answer


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Noori Fathima](/t5/user/viewprofilepage/user-id/4969180) ,

The Table Transformer macro supports the @CURRENTUSER variable, for example, in a query like this:

SELECT CASE WHEN T1.'Col A' LIKE "%China%"  
THEN @CURRENTUSER  
END  
AS 'New'  
FROM T\*

Here if the string in the column "Col A" includes "China", then my name will be assigned to this row in the "New" column. For example, my username in Confluence is @kkovriga, it corresponds to Katerina Kovriga, so I'll see Katerina Kovriga in the "New" column.

If somebody else visits this page, he/she will see their own name (as now they are logged into Confluence).

<br />

What concerns your case, you may use simple strings to set different names for your colleagues:

SELECT CASE WHEN T1.'Col A' LIKE "%China%"  
THEN "Katerina Kovriga"  
WHEN T1.'Col A' LIKE "%USA%"  
THEN "John Smith"  
END  
AS 'New'  
FROM T\*

Hope this helps.


Tags: cloud

confluence-cloud
Korean (font) do not display in office (excel) macro.
Asked by ???:

1. Korean font do display in preview of office excel macro![pic2.jpg](/t5/image/serverpage/image-id/211200iC1435403CCD79786/image-size/large?v=v2&px=999 "pic2.jpg")

2. Korean font do not display in page

![pic1.jpg](/t5/image/serverpage/image-id/211199i4159AE2DF461596B/image-size/large?v=v2&px=999 "pic1.jpg")


Answers:
author: Oki__PolarisOffice_
body: Hi [@???](/t5/user/viewprofilepage/user-id/5009000)

Our app, Polaris spreadsheet allows you to embed an existing excel files in a confluence page and directly edit it. It also supports Korean fonts.   
It offers full editing capabilities for excel files and provides an advanced view mode that allows you to use filters, scroll, and find. Please check the details.  
A month's free trial is available now!


Tags: cloud

confluence-cloud
How to get list of all Confluence spaces and their admins?
Asked by Sinisa Glusac:

Is it possible to get a list of confluence spaces and their admins without checking every page one by one?

I have read this <https://confluence.atlassian.com/confkb/how-do-i-view-a-list-of-all-space-administrators-for-all-spaces-346325879.html>

but it is only for Server and Data center.

Thank you in advance.

BR,

Sinisa


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Sinisa Glusac](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4999089) ,

on the cloud you can't access database. The only way to retrieve spaces information is to use use the following REST API (<https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-wiki-rest-api-space-get>).

Hope this helps,

Fabio

comments: author: Sinisa Glusac
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) thank you for your fast response, I will check REST API option.

Warm regards,

Sinisa


Tags: cloud

confluence-cloud
??????????? ? ???????. ??? ????????? ???
Asked by ??????:

??? ??????? ???????????? ????? @, ????????? ?? ????? ???????? ? ???????.

??????: The XML content could not be parsed. There is a problem at line 1, column 383. Parser message: Unexpected character '\<' (code 60) excepted space, or '\>' or "/\>" at \[row,col {unknown-source}\]: \[1,383\]


Answers:
author: Brant Schroeder
body: [@??????](/t5/user/viewprofilepage/user-id/4976784) Welcome to the Atlassian community

This should help you out. <https://confluence.atlassian.com/confkb/confluence-throws-the-xml-content-could-not-be-parsed-error-when-viewing-a-page-333808277.html>

comments: author: Brant Schroeder
body: [@??????](/t5/user/viewprofilepage/user-id/4976784) if this fixed your issue can you mark it as accepted to help others?
Header line spacing is gone, Bulletpoint indents have unwanted line spacing.
Asked by Woojin Kim:

Starting this morning, the line spacing in the Confluence header line spacing has disappeared.

And Unwanted line spacing appears when indenting a bullet point. Does anyone have the same problem as me?

![1.png](/t5/image/serverpage/image-id/211173i58B93F85F806C538/image-size/large?v=v2&px=999 "1.png")


Answers:
author: stefano.belluomini
body: I can confirm that has just started happening to our Confluence Cloud pages as well. I thought it was just my browser, but can confirm the same issue on both Firefox and Microsoft Edge.

comments: author: Sam Strong
body: It's happening for us as well. Pages are a lot less readable as a result.


author: Alex Logsdon
body: Same here, on Chrome.


author: Woojin Kim
body: This morning It looks fine now. Thank you for confirmation. :)


Tags: cloud

confluence-cloud
How do I remove/change the main admin person from a board?
Asked by Jeannie Boerger:

We had a staff member leave - she happened to be the one to set up our trello accounts - how do I change the main admin person on that board? Do I have to have her login info or I can do it from my own login?


Answers:
author: Garrett
body: Hi [@Jeannie Boerger](/t5/user/viewprofilepage/user-id/4356459)

There's not a way we can change that by request, but you should still have a few options available.

I'd recommend checking those out over on our help doc here: <https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board>
I can't find they way to submit a template
Asked by Nadia Deras:

I want to submit a template for all community, but the help says look in the left hand menu and click on submit template.

I already look in all menus and I didn't find that option. is it possible because I have a free version ?

thanks


Answers:
author: Brant Schroeder
body: [@Nadia Deras](/t5/user/viewprofilepage/user-id/4356334)Welcome to community.

If you have the free plan you can still create templates. On the right hand side you will need to click show menu (if is is not visible) then click more and you should see make template. If the template is greyed out it is because the board is not public. Just change the boards visibility at the top of the board to pubic and you will be able to make the board into a template.

Please share some screenshots if this does not work.

comments: author: Nadia Deras
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Thanks for your answer. I already did that but what I want is submit the template to be available on all the trello's templates so anyone can find it on the gallery of templates. I read in help that I have to submit my template to be considered on the list but that option is the one that I didn't find

![template.png](https://community.atlassian.com/t5/image/serverpage/image-id/139396iA456E1B98485D438/image-size/large?v=v2&px=999 "template.png")


author: Brant Schroeder
body: [@Nadia Deras](/t5/user/viewprofilepage/user-id/4356334) Sorry for the delay this one got lost in my email. To submit a template you need to go to this link <https://trello.com/templates/submit>


author: Nadia Deras
body: Yes that is the way, customer support answered me on email the same too... I already sent it, thank you so much [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) and for any that can be helpful yes the link that you said is the way, <https://trello.com/templates/submit>

thanks :)


Tags: template