youngmon/atlassian-qna huggingface dataset:
Pages with the same title to have a consistent tree structure
Asked by Yves_Barbion:

Hi group

I want to have the following structure in my space:

Product 1

* Description
* Installation
* Usage
* Maintenance and troubleshooting

Product 2

* Description
* Installation
* Usage
* Maintenance and troubleshooting

Product 3

* Description
* Installation
* Usage
* Maintenance and troubleshooting

I want every item in the bulleted list to be a separate page, but apparently, Confluence does not allow this. Any ideas when this bug (or design flaw) will be fixed?

The so-called workaround of having all the items in the bulleted list as Heading 1 on a single page is not an option, just a bad idea. ;-)

Thanks

Yves


Answers:
author: Thomas Schlegel
body: Hi [@Yves_Barbion](/t5/user/viewprofilepage/user-id/3820171)

it's not a bug, it's an explicit design decision and it will never be changed. You can find a lot of discussions here on the plattform and an official statement here:

<https://jira.atlassian.com/browse/CONFSERVER-2524>

comments: author: Yves
body: OK, not a bug, but a design flaw then.


author: Thomas Schlegel
body: Please, let's not discuss this again. There are dozens of these discussions on the platform.


author: Shannon Meehan _K15t_
body: Hi [@Yves_Barbion](/t5/user/viewprofilepage/user-id/3820171) ,

As the others have said, it's not possible with Confluence out of the box. But if you're interested, my team at K15t offers an app called [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview) that can help with this.

With the app, you can define a page tree as a single document, so in your case, Product 1 would be its own document, Product 2 another document, etc. and you can manage those pages together.

You're able to add your own prefix to each document which will enable you to bypass this page title conflict, and since the prefix is managed as its own setting, it's really easy to update it whenever you need to and the update will be applied to all the pages of the document.

You can also include the same page in multiple documents. So in your case, let's say the 'Installation' guide of your products are all the same, you could simply include that page in multiple documents and manage that content much more easily. Here's [a short video](https://help.k15t.com/scroll-docs/latest/server/how-to-assemble-a-document-from-existing-confluence-pages-172596685.html) in our help center that explains how this and the prefixing works.

Some of the other things you can do with the app include versioning, activity tracking, side-by-side comparison of versions, and more.

If you have any questions, we'd be happy to help or show you a demo of the app. Just get in touch with us: hello@k15t.com.

Cheers, Shannon (K15t)


author: Parvaneh Zand
body: Hi [@Yves_Barbion](/t5/user/viewprofilepage/user-id/3820171) ,

This is not possible to have pages with similar topics in a space.

You can add some of product characteristics at the end of topics to distinguish them. (e.g. Product 1 -\> Description 1)

Otherwise create separate spaces for each product.


Tags: cloud

tree
How to set up Academy content for internal and external gated use
Asked by Paul Van Roekel:

I am technical trainer and want to set up a system where on let say 25 topics and 6 different hardware models all the relevant information is kept. Manual tekst, pictures, video's and ppt-slides


Answers:
author: Nic Brough -Adaptavist-
body: The most simple way to do this is to have two spaces. One with "anonymous" access allowed and one without (so a person has to log in to see it)

Or if you only want one space, then make it anonymous and create two top-level pages, one of them being restricted to logged-in people only. Pages beneath the top pages inherit their restrictions.
Confluence: HTTP redirect to the HTTPS (issue with redirect)
Asked by Serj Shcherbakov:

Hi Folks,

We planning to migrate on https, so we already done these step:

* install sertificate;
* add changes into server.xml:

```
<Connector port="8090" connectionTimeout="20000" redirectPort="9443"
...
<Connector port="9443" maxHttpHeaderSize="8192"
...
```

* add changes into web.xml:

```
<filter-mapping>

<filter-name>UrlRewriteFilter</filter-name>
<url-pattern>/*</url-pattern>
<dispatcher>REQUEST</dispatcher>
<dispatcher>FORWARD</dispatcher>

</filter-mapping>
```

* add changes into urlewrite.xml:

```
<rule>

<condition name="host" operator="notequal">^confluence.mydomain.com</condition>
<condition name="host" operator="notequal">^localhost</condition>
<from>^/(.*)</from>
<to type="permanent-redirect" last="true">https://confluence.mydomain.com:9443/$1</to>

</rule>
```

When we test redirection links we found nexts:  

redirect works fine: http://sitename:8090/display/AFRS/AD+15.99+reservation+before+purchasing+membership  

redirect works bad (page not found, but page available by direct link with new site name with https):  
http://sitename:8090/pages/viewpage.action?pageId=1540581  

Please help what we missed?

Environment: confluence 6.5.2 server.  
Any help much appreciated.


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

think about using a reverse proxy server (Apache HTTPD) for handling SSL/TLS instead of doing this in Confluence. It's easier to configure (only changes to the server.xml) \& much more flexible.

My guess is, that the rewrite rules don't catch \& handle the parameters.

Best

JP

comments: author: Serj Shcherbakov
body: Hi [@JP _AC Bielefeld Leader_](/t5/user/viewprofilepage/user-id/1135065)! I'll try.


author: Serj Shcherbakov
body: OK, i found solution.

Modify urlrewriter like this:

```

<rule>
<condition name="host" operator="notequal">^confluence.atlassian.com</condition>
<condition name="host" operator="notequal">^localhost</condition>
<condition type="port" operator="equal">8090</condition>
<from>^/(.*)$</from>
<to type="permanent-redirect" last="true">https://confluence.atlassian.com:9443/$1?%{query-string}</to>
</rule>

```


author: Parvaneh Zand
body: Hi [@Serj Shcherbakov](/t5/user/viewprofilepage/user-id/617945) ,

Have you changed **Server Base URL**in "Confluence -\> General Configuration" !?

comments: author: Serj Shcherbakov
body: Hi [@Parvaneh Zand](/t5/user/viewprofilepage/user-id/2797120)! Yes i've changed it.  
The problem appears is only with the tail in the link like on this one: http://oldsitename:8090**/pages/viewpage.action?pageId 1299** - redirect doesn't work on it.

If more precisely, redirection is triggered to this page.

https://newsitename:9443/pages/viewpage.action

At the end we got:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/87341iB5CA3DB1C6D156B1/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

https

server

ssl
Cannot Start Confluence Server
Asked by Wolfgang Sperling:

Hi,

after last restart, we got the following prob:

|-------------------------------------------|---------------------|-------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Could not load bootstrap from environment | 2020-03-20 07:23:24 | fatal | RuntimeException: Hazelcast CANNOT start on this node. No matching network interface found. Interface matching must be either disabled or updated in the hazelcast.xml config file. |

We checked config-file an add the eth0 and changed to eth1 but problem still exists.


Answers:
author: Nic Brough -Adaptavist-
body: How do you know that eth1 is the correct interface name? My more recent Linux installs don't have any interfaces starting eth.

I'd recommend downloading <https://confluence.atlassian.com/confkb/files/646447553/830479662/1/1467168586067/ListInterfaces-v2.jar> and running it on the server with "java -jar ListInterfaces-v2.jar". This will tell you all the network interfaces available to the server with the names that Java sees.


Tags: confluence-server

server
how can i create side widget for the knowledge base articles?
Asked by sridevi valluri:

I need my articles topics in side help widget


Answers:
author: Shannon S
body: Hello Sridevi,

Welcome to Atlassian Community. It's nice to have you join us!

Could you clarify a bit on what you're trying to do? It appears you want to add some kind of widget to your Confluence pages. What should the widget do, and where do you want it to appear?

Take care,

Shannon


Tags: confluence-cloud
Confluence wiki: How to paste multiple paragraphs as a single quote
Asked by Andrew White:

In Confluence Wiki editor (as of March 2020):

**Scenario 1:**

* Insert quote from '+' menu.
* type text in quote.
* hit return, type more text
* hit return, type more text.

Expected \& Actual result: multiple paragraphs in a single 'quote' block

**Scenario 2:**

* Insert code snippet from '+' menu
* paste multi-paragraph text block into code area

Expected \& Actual result: multiple lines (paragraphs) in a single 'code' block

**Scenario 3:**

* Insert quote from '+' menu
* paste multi-paragraph text block into quote area

Expected result: multi-paragraph quote

Actual result: first paragraph is quoted, rest is not

Question: Why does this not work when scenario 1 works? There should NOT be wildly different behaviour between pasting and typing a bunch of text.

**Scenario 4:**

* Select block of text (e.g. previously pasted)
* Choose insert quote from '+' menu

Expected result: text converted into quote

Actual result: new quote inserted after selected text

(FYI: this doesn't work for 'code' either - it should work for both)

Is there ***ANY*** way to take an arbitrary chunk of text (including newlines) in a copy buffer and turn it into a multi-paragraph quote (without manually retyping all of it)?


Answers:
author: Andrew White
body: Workaround, for plaintext, on MacOS:

* Open Mail
* Create new message using plain text editor
* Paste text into message
* Format:Quote Level:Increase
* Copy quoted text
* Paste text into Confluence (at body level, not in quote block)

Result:

* large block of quoted text!

Notes:

* Text must be posted at 'body' level. If you post into an existing empty quote block, then the behaviour in 'scenario 3' will occur
* This is a ridiculous workaround for something that should "just work"

comments: author: Andrew White
body: Update: further testing reveals that it's not just any block text, but specifically text containing bullets (other special characters might trigger the same behaviour).

When the parser sees the bullet in the pasted text, it triggers logic that goes "bullets can't go in quotes, so end the quote".

Better logic would be "bullets can't go in quotes, so just include it raw".

When I paste "quoted" text from Mail, Mail's "quoting" (leading \> ) escapes the asterisks so they don't auto-convert to bullets and break the quote.

Bugs:

1. special characters in pasted quotes should be translated to non-special characters, not terminate the quote
2. quoted text blocks should allow bullets and similar formatting


Tags: atl-gruland

cloud

confluence-cloud
move
Asked by anhy123:

In the old forum it tells me that it will only be live for another week and then the questions will move to this forum. But when I did a search I found loads in the old forum that is not in this one, so obviously this is just a continuation and does not contain the original content. My question is where is the old content going? will it be searchable where it is or will it disappea


Answers:
author: Sajit Nair _Trundl_
body: Hi [@anhy123](/t5/user/viewprofilepage/user-id/3819702) -

Not clear of your questions. Which move are you talking about ?  
Can you please elaborate. Thanks.
Can't change the colour of text
Asked by Joe Vandine:

Sometimes (50% of the time) if I highlight a sentence/paragraph of text in Confluence and select a new colour the text doesn't change to the new colour. Why is this happening?


Answers:
author: Sajit Nair _Trundl_
body: Hi [@Joe Vandine](/t5/user/viewprofilepage/user-id/2698429) - Its working for me and haven't seen this as a reported issues yet too.  
Seems like a browser issue or a cache issue.  
Can you test this out on another one and clearing your cache and report your findings ?  

<br />


author: William Briere
body: I have the same issue. Each time I change the color it does nothing. Tried incognito with a fresh login and the same thing happened.


author: Robin T
body: Problem happens since about 2 weeks ago. I can sometimes change the color of individual letters or if i delete the text and rewrite it, its works. But plain selecting text and chaning color doesnt work.


author: Patrick Joerg
body: Same here, users are reporting random color changes too.

Which is quite hard to debug as well...


author: David Manison
body: I also still experience issue after clearing cache + refresh so don't think this is solved....


author: David Heide
body: How did a non-answer become the accepted answer?

I am struggling with this today. I can change the color of parts of words but if I select a whole word, forget it.


author: Robin T
body: After having direct contact with the customer support at the end of last year, it seems this is a known issue with the legacy editor. The customer agent wrote, after asking for the specific pages, "I have applied a workaround, which is to temporarily disable the theme's new colours." which did somehwat solve my issue. So all i can recommend is to directly contact customer support, since there doesnt seem an way to solve this on our own.


author: Meg.Anderson
body: I am not able to change text color. I am copy pasting this text in from an IDE in dark mode, making the text nigh unreadable in the confluence editor. Clearing my cache was ineffective. Please address.


author: Ball, Kathleen
body: I am having this same issue. any workarounds?


Tags: atl-gruland

cloud
How to a create a chat room page for my employees?
Asked by Ellie Keene:

I am looking to create a "watercooler" area where remote employees can take a break and chat.

Does confluence offer a add-in?

What is the best way to accomplish this?


Answers:
author: Sajit Nair _Trundl_
body: hey [@Ellie Keene](/t5/user/viewprofilepage/user-id/3819665) -   
Welcome to the community.   
There are a couple add ons.. eg) [chat-for-confluence](https://marketplace.atlassian.com/apps/1210895/chat-for-confluence?hosting=server&tab=overview) , [hangout](https://marketplace.atlassian.com/apps/1218871/hangouts-chat-for-confluence?hosting=cloud&tab=overview) and [rocket-chat-for-confluence](https://marketplace.atlassian.com/apps/1220180/rocket-chat-for-confluence?hosting=server&tab=overview) but I'd suggest to try out Slack for the same.  
It offers a better UI as well.

Check details out here - [use-slack-and-confluence-together](https://confluence.atlassian.com/slack/use-slack-and-confluence-together-966662503.html)

Let us know how It works for you. Thanks.
I've been asked to set up a 'chat' page for my team. Is there an easy way?
Asked by Brenda Dobson:

I'm still a learner in Confluence. I've been asked to set up a 'chat' page for my team. Is there an easy way to do it. We need something during this virus epidemic. Thanks.


Answers:
author: Parvaneh Zand
body: Hi [@Brenda Dobson](/t5/user/viewprofilepage/user-id/3599761) ,

A chat page in Confluence is not a proper solution, users can add comments on a specific page, so you should create a new page for each topic.

There are a lot of chat plugins which are integrated with confluence or jira, such as [rocket chat,](https://rocket.chat/)

or [HipChat.](https://www.atlassian.com/software/hipchat/downloads)
Cannot edit pages created with new editor
Asked by Deborah Cross:

This morning I'm unable to edit any of pages I've created using the new editing experience. Doesn't matter which browser I try in.

The edit button works, puts the page into edit mode but then you can't place the cursor anywhere or type anything.

I wonder if this is related to my other problem where I couldn't edit titles of copied pages. I wasn't alone there, still waiting on Atlassian for help on that.

Anyone else having this problem?


Answers:
author: Dominic Lagger
body: Hi [@Deborah Cross](/t5/user/viewprofilepage/user-id/527669)

I had the same problem within the chrome browser. I found out, that in microsoft edge the edit functions are ok. Did you try with microsoft edge?

The other thing is, that there is an open issue for confluence cloud:

* [CONFCLOUD-68168](https://jira.atlassian.com/browse/CONFCLOUD-68168)

Hope this helped.

Regards, Dominic

comments: author: Deborah Cross
body: Thanks Dominic - I've just finished up a call with our IT people - there was something in the new editing experience outside the range of IP Addresses they'd already allowed. We added some more whitelisting to the firewall and we can edit again.

So yes the problem was on our side, but it would seem there's something new from Atlassian in the new editing experience which is going to potentially cause problems for people who are very specific with their whitelisting.


Tags: cloud

confluence-cloud
The new editor image management experience does not spark joy, I need it gone
Asked by matthys.meinjes@bhpbilliton.com:

I work predominately with images. I would take a number of photos, 10-20 of work in progress and upload these on a page. In the old, consistently working editor the images would be resized to a comfortable size, and packed in a grid, and I would sometimes re-arrange images by dragging them to new locations in the grid. This operation would take me perhaps 20s and would involve perhaps 3 mouse clicks.

It is literally impossible to do the above on the new editor.

I need the ability to roll back a page to the old editor.


Answers:
author: Deborah Cross
body: Agreed, it is not a pleasant experience.


Tags: cloud
Unable to share a page by email
Asked by touchlineconnect:

I wanting to share a page by email to some external users and I do see the email option in the share page option or the ability to pick any internal groups that I want to share it with.

![CF Share Should see.png](/t5/image/serverpage/image-id/87282i9C64E9D98370CD2A/image-size/large?v=v2&px=999 "CF Share Should see.png")Support notes indicate this feature is a part of the share options but the only share option I see is to copy a link and share it manually.


Answers:
author: Dominic Lagger
body: Hey [@touchlineconnect](/t5/user/viewprofilepage/user-id/682484)

By accident I had the same problem the other day. After some research I found out that you can only enter the mail address if a mail server is configured.

You can see the documentation [here](https://confluence.atlassian.com/doc/configuring-a-server-for-outgoing-mail-151078.html)

I hope, this was the problem. If not, let me know.

Regards, Dominic

comments: author: touchlineconnect
body: Ah! Make sense. We are server version and probably no mail server configured. I will try that and let you know how I go. Thanks for taking the time to provide your guidance.

Rgds  
Garry
Duplicating a look?
Asked by Garry Swanson:

So, I've been asked to try and duplicate the look and features of the Atlassian support site. In cloud. So, does anyone have any suggestions or workarounds how to duplicate the look and features of the site?

from what I can see, there';s really no way to create coloured backgrounds on a page, link images to pages with the new editor.

The one item management is excited about is restricting the elements in the sidebar to the pages necessary. If we are in a section of a product, only the pages for that section are visible until they click the next link.

I'm assuming they've used a theming style that isn't available using cloud.

anyone create something like this?


Answers:
author: Hazwan Ariffin
body: If you're referring to <https://support.atlassian.com/>, I believe that is JIRA and Confluence server. And they are heavily customized.

If you'd like to have a similar design, one way that I could think of is to create your own webpage and utilize the Atlassian Cloud API in the backend. Here are the API docs that you can refer to:

* [JIRA Cloud Rest API](https://developer.atlassian.com/cloud/jira/platform/rest/)
* [Confluence Cloud Rest API](https://developer.atlassian.com/cloud/confluence/rest/)
* [JIRA Service Desk Cloud API](https://developer.atlassian.com/cloud/jira/service-desk/rest/)
* [JIRA Software Cloud Rest API](https://developer.atlassian.com/cloud/jira/software/rest/)
* [User Management Cloud Rest API](https://developer.atlassian.com/cloud/admin/user-management/rest/)


Tags: confluence-cloud
How can I move a Question to the correct board
Asked by Greg Fox:

I posted my first question, but it was under the Jira board instead of Confluence. How can it be moved to the correct board so I don't need to double post?


Answers:
author: Mikael Sandberg
body: Hi [@Greg Fox](/t5/user/viewprofilepage/user-id/3818955),

I moved your question to the Confluence collection.

comments: author: Greg Fox
body: Thanks!


Tags: feedback-forum
How do you link trello boards on a Confluence page?
Asked by Kyle Angstadt:

Hi all,

I'm trying to keep my team in one place, using Confluence to update Trello boards. I found this article (last updated 3/6/20): <https://confluence.atlassian.com/confcloud/use-trello-and-confluence-together-943978256.html> but despite what the article says, I do not see any macro for linking Trello boards and the directions for pasting the trello board URL onto the page does not work for me either.

Feeling rather dumb... Can anyone help?


Answers:
author: Barry Allen
body: Hi Kyle Angstadt,

Please do the following steps to achieve your requirement

* Open your "Confluence" **page** where you want to add this Trello boards
* On right-top, click on "Edit" icon
* At Top, click on "Plus" icon
* Then click on "Trello Board"![ss.png](https://community.atlassian.com/t5/image/serverpage/image-id/87301iE76F118EE76EF2EC/image-size/large?v=v2&px=999 "ss.png")
* It will give a popup menu and give a url there and then save it.![final.png](https://community.atlassian.com/t5/image/serverpage/image-id/87302i5851E5B5A89CDF5F/image-size/large?v=v2&px=999 "final.png")

Please let me know, if my answer helps you.

comments: author: Kyle Angstadt
body: Thanks Barry,

That's what the article said to do too. But if I replicate the steps, I do not have "Trello Board" as an available macro. And when I search for it, no results appear either.![example.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/87520iBAA883278E2BB645/image-size/large?v=v2&px=999 "example.PNG")


author: Barry Allen
body: Kyle Angstadt, tried with multiple accounts, but still I couldn't reproduce your problem.

Can you please give me the steps from the starting( creating a project along with it's type to creating a page you are currently in) to reproduce this.


Tags: cloud

confluence-cloud
How to show the sub-tasks of a story with JQL
Asked by Luis Frias:

What I'm trying is just to display the Sub-Tasks of an specific story that are assigned to me.

![screenshot-confluence.candescenthealth.com-2020.03.19-13_02_41.png](https://community.atlassian.com/t5/image/serverpage/image-id/87220i8FA86F79AE34153B/image-size/large?v=v2&px=999 "screenshot-confluence.candescenthealth.com-2020.03.19-13_02_41.png")

Basically this (I added them manually with "key in (key1, key2) \> table and choose status, key assignee) want to do that without having to do it manually.


Answers:
author: Daniel Turczanski - __JQL Search Extensions
body: Hey Luis,

Are you trying to find subtasks of a single story? If so use this JQL:

```
assignee=currentUser() AND parent=STORY-KEY
```


Tags: cloud

confluence-cloud

jql