The restricted page is showing as No Permission for the users who do not have permission to the page
Asked by Dabin Daniel Sundaram:

The restricted page is showing as No Permission for the users who do not have permission to the page. Do Confluence have any option to send a request to the space owners directly from the restricted page like the share point is having the option for this? Do Confluence have any feature that is to be enabled for this?


Answers:
author: Patrick Vanhoof
body: As far as I know you get a 'Request access' button when the page itself is restricited. You do not get that button when the page inherits restrictions from a parent page.

comments: author: Nicolai Sibler
body: Good point. I reproduced this and can confirm there is no request button. At least there is an explaining text below the "No permission" saying
> This is because it's inheriting restrictions from a parent page. A space admin or the person who shared this page may be able to give you access.


author: Dabin Daniel Sundaram
body: Hi [@Patrick Vanhoof](/t5/user/viewprofilepage/user-id/1131759)

The 'Request access' button is not found when the page itself is restricted.

Regards,  
Dabin


author: Patrick Vanhoof
body: If the user does not have access to the space it will indeed not be available (restrictions are inherited from the space level).


author: Dabin Daniel Sundaram
body: Hi [@Patrick Vanhoof](/t5/user/viewprofilepage/user-id/1131759)

The user is the space admin and having all the access, but it is showing that No Permission to the space admin as well


author: Patrick Vanhoof
body: Weird...

Can the admin see the page under the restricted pages in the space permissions?


author: Dabin Daniel Sundaram
body: Yes the space admin can see the restricted pages in the space permissions.


author: Patrick Vanhoof
body: Does he see the concerned page in that list?

Are you sure there are no extra restrictions on one of the parent pages?


author: Nicolai Sibler
body: Hi [@Dabin Daniel Sundaram](/t5/user/viewprofilepage/user-id/4622843) ,

if the users in question have access to the space where the restricted page is located, they'll see a button to request access to the page when navigating to the page. See <https://confluence.atlassian.com/conf713/page-restrictions-1077913203.html#PageRestrictions-Getaccesstoarestrictedpage> for details.

Kind regards,

Nicolai

comments: author: Dabin Daniel Sundaram
body: Hi [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119)

Have checked the page but even if the user is having the admin access the user is getting the blank No Permission page only.

Regards,  
Dabin


author: Alex Koxaras _Relational_
body: Hi [@Dabin Daniel Sundaram](/t5/user/viewprofilepage/user-id/4622843)

If a user doesn't have permission to view a page, then how can he/she request access to see it? The only way you could do that is if that page had edit restrictions only. Then the user would be able to view it and ask from the space admin permission to edit it.

~~But no, there is no such button to request access.~~

EDIT: After seeing Nicolai's answers, I really had to delete the last sentence! Seems that I missed the fact that someone else could provide you with the link. Then request access would make sense.


Tags: confluence-server

server