youngmon/atlassian-qna huggingface dataset:
Trigger an email using Trello
Asked by ollie:

Hi,

I would like to trigger an email to be sent from Mailchimp by performing an action on trello.

Any ideas on how this can be done?

I was thinking of when moving a card to a certain list, this could trigger the email to be sent but that seems impossible.

Anyone got any ideas on how this could be done?


Answers:
author: milynnus
body: [@ollie](/t5/user/viewprofilepage/user-id/4327422)

Bulter has an action to send email. There are other options and ways to use send emails. You might want to check Zapier Trello to Mailchimp. Not specific to mailchimp I am working with a client to use Contalist as there is a requirement to be able to sent emails using the staff's email account and the company's email depending on whether it is marketing, sales or order fulfilment. They are not on MailChimp.
JIRA Power-up Connection Issue
Asked by Jonathan Lowry:

Hello,

I have begun using the JIRA Power-up within Trello, and it was working fine yesterday. I was able to connect and attach JIRA tickets to the Trello cards.

However, today when I try to use the power-up on a different board, I am unable to connect to JIRA, and receive the message in the image below.

I have tried flushing my DNS, using different browsers, and rebooting the computer - but still receive the same message.

What else could I try to enable this Power-up again?

![Jira Power-up Issue.PNG](/t5/image/serverpage/image-id/136596iE4F686124925FE5D/image-size/large?v=v2&px=999 "Jira Power-up Issue.PNG")


Answers:
author: Dmytro Mozolevskyi
body: Hey, Jonathan!  
Sorry for the inconvenience, everything works as expected now.


author: Jonathan Lowry
body: Thanks, Dmytro!!!


author: Jonathan Lowry
body: Ok, not sure what changed, but the Power-up can connect to JIRA now. (I did not change anything on my side)


Tags: jira

power-up
Notifications when assigning more than one task to one member within the same period of time
Asked by Zahi CHADDAD:

If I have assigned a task to a team member for a given week, and want to assign he/she a second task during the same week, will there be a notification from Trello signalling that this member is already working on a task? Just so we can be reminded of each member's to do list and deadlines.

Does that also work if both tasks pertain to different boards?

Thank you!


Answers:
author: Garrett
body: Hi Zahi,

Trello doesn't have any behavior like that currently, no. When assigning a person to a card, that can be done for as many cards as you like, but there wouldn't be any warning they are already on other cards.

One option you could use is to filter for any cards assigned to that person first. Then if no results are returned, you could assign them to the new card: <https://help.trello.com/article/787-filtering-search-cards-on-a-board>
Can I recover boards?
Asked by Els Liekens:

Dear community, today I signed in with my account and saw that all my boards were gone. I wonder if there is a way to recover my precious boards? Somewhere from the cloud? I haven't done anything but installed a new version of microsoft edge... thanks a lot


Answers:
author: Felix
body: Hey [@Els Liekens](/t5/user/viewprofilepage/user-id/4327279)

You've probably accidentally created a new account, and all your boards are still hanging out in your old account. Go back into your emails from Trello and check which email address your previous notifications were sent to (the "To:" field in the email). Use that to log into Trello.

Felix
Looking for a responsive trello template
Asked by Digikeijs:

As trello does not provide information or is able to help me, does anybody know a solution to make a trello board responsive on mobile? I have a few public boards that need to be responsive.


Answers:
author: Steve Fitzjohn
body: Agree ... We have the same issue, would be great to use Trello as a Public FAQ and Dev Roadmap communication forum etc. however seems board layout is not mobile responsive friendly, therefore cumbersome to read and use on a mobile device browser (*unless we ask all users to download the native Trello version just to read or contribute to the community board which would likely see a significant drop out in use and participation, making the whole exercise a non-starter.*) Majority of our users are on mobile devices. Would be great if this changes in future versions!


author: Fabienne Gerhard
body: Hi [@Digikeijs](/t5/user/viewprofilepage/user-id/2231294)

what do you mean by responsive? Did you try out the [Trello app](https://trello.com/de/platforms)? It's an awesome super working app from Trello for mobile.

comments: author: Digikeijs
body: What I mean is that a trello board should look normal on a mobile phone :) Not like this.   
I have seen the app, it's great but our boards are used as public roadmaps and therefore people will (most) likely make the effort in downloading the trello app

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/136563iDBBE0E82A14E75B8/image-size/large?v=v2&px=999 "Capture.PNG")


author: Fabienne Gerhard
body: Oh I see - hmm I don't think there is any design for using it in browser version on mobile. But prove me wrong - maybe there is a chance.

I would give the app a chance if the people should work with it - because most people are really used installing apps for better performance and usability.
What is the syntax to count the months between current month and a date in a custom field?
Asked by William Arn:

My goal is to have Butler fill custom field {{%Pmts Made} with the difference between {{%First Payment} and the current month. I've tried the syntax

*when custom fields "First Payment" are completed, set custom field "Pmts Made" to "{date=1d}-{{%First Payment}"*

but the field doesn't populate.

How can I accomplish this?


Answers:
author: milynnus
body: [@William Arn](/t5/user/viewprofilepage/user-id/4326472)

<https://help.trello.com/article/1159-arithmetic-in-date-variables>  

my understanding is that you can adjust a CF date variable but you can subtract between two CF Date variables. However if you format dates as strings like \~YYYYMMDD you can do arithmetic on them like any other number CF but I does not handle cross month or year. There may be another format that can be used - I have to check.

comments: author: milynnus
body: [@William Arn](/t5/user/viewprofilepage/user-id/4326472)

Based on the documentation there appears to be a unix timestamp using \~X. Have not have tried it. If it works you might have to divide by a denominator to cover from secs to say days. Let me know if this work for you. Can learn from you.


author: milynnus
body: [@William Arn](/t5/user/viewprofilepage/user-id/4326472)

I tried with ({date=2d\~X} - {date=1d\~X})/86400 and I set this into a number CF and got 1 which is the expected results to show that indeed you can use the Unix timestamp format to do the maths.

Working with real dates need a bit more investigation
> ( {{%Date@UTC\~X}} - {date=1d@UTC\~X} )/86400

print on comment using
> custom field date is {{%Date@UTC}} minus {date=1d@UTC} {time24}

gives you
> custom field date is March 1, 2021 12:00 AM +08 minus March 1, 2021 +08 15:40

-0.6531944444444444 when multiply by 24 you get 15.67666 or 15 hrs and 40mins

So {date} it does take on an assumption of time based on current time

Hope this helps.
How can I print a Trello Board?
Asked by Karine Bergeron:

I am planning a trip and I would like to print all of my Trello Board. How can I do that?


Answers:
author: Michael Pryor
body: Print Powerup

<https://trello.com/power-ups/5fda530ae30cbf79e5a16ce5/print-board>


author: Danny Zuccaro
body: Hi Karine - to print and export your board you can follow the instructions found [here](https://help.trello.com/article/812-printing-in-trello) on the Trello help pages. Admittedly however Trello was not designed for this, so their built in printing option is not always ideal. You can also find potential options [here](https://community.atlassian.com/t5/Trello-questions/Printing-Trello-Board/qaq-p/833564) on a previously asked question to the Community.

Good luck and hope this helps!

comments: author: Michael
body: The Print function in the More Page works... but I am only getting one of several pages. How do I get the whole Panel from top to bottom ?

mperlis@upenn.edu
How do I unsync a Google calendar from Cronofy?
Asked by Carolyn McMaster:

Hello community,

I want to sync a Trello board to a different Google calendar, which it does just fine, but I can't figure out how to unsync the first calendar, which I use elsewhere so I don't want to delete it. It looks like I can't revoke Conofy and then reconnect, as we have it for teams and I'd be revoking it for everyone.

Does anyone know what I can do? The only workaround I can think of is to delete my old calendar in Google and then create a new one to replace it, but that would require re-syncing a lot of boards.

Thank you! I'll be grateful for a solution.


Answers:
author: Garrett
body: Hi Carolyn,

Hm, I did some digging into this, but I'm not 100% sure if revoking a single Calendar at a time is possible currently.

As a first step to try, I'd suggest checking in with the Cronofy team to see if they have a recommendation: <https://docs.cronofy.com/support/>

If you still have trouble, or they nudge you back our way, can you send us a message at <https://trello.com/contact> please?


Tags: cronofy
Permission to Not Allow Users to Reorder Cards
Asked by Tom Conway:

Hi Everyone.

Is there a way to allow board contributors to be able to move cards between lists but ***not*** vertically in a list?

I basically want to stop people from re-prioritizing their tasks but still move them forward in the process.


Answers:
author: milynnus
body: [@Tom Conway](/t5/user/viewprofilepage/user-id/4326209)

There isn't one built into a board so you might have to do it via a webhook to watch for changes in the list.
Cards Keep Reordering in List
Asked by Tom Conway:

Hello All,

I keep ordering my cards in a list vertically, but after running some filters and performing other actions the order of my cards changes.

I am vertically ordering cards in terms of priority so I need that ordering to persist. I thought this was default behavior in Trello but is that not accurate?


Answers:
author: Tom Conway
body: Just an update on this - I've checked the JSON behind the cards in question and see that the issue seems to be people reordering lists using the three dots at the top of the list.

Now I am trying to figure out how to stop users from being able to do this.
How can I open a new personal board?
Asked by Verena Angelika Gineiger:

Dear Trello community

I have at the moment 5 personal boards in Trello and 1 board for my team. I want to open more personal boards, but I only am able to open boards for the team and not personal boards anymore. I do not understand why it doesn't work. I used to have 6 personal boards already and deleted one. Now I am not even able to open a 6th board. Can anybody tell me why it doesn't work? Thank you very much, greetings from Bavaria Verena


Answers:
author: Michael Pryor
body: This should help:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: Verena Angelika Gineiger
body: Thanks a lot :-D That makes it clear to me. Best regards Verena
The trello app on my phone doesn't work
Asked by Javier Alexander Labrador Chac?n:

Hello community, Two days ago I downloaded trello on my phone (Huawei P40 Lite) I used it normal without any problem, the next day (yesterday) I forgot my user's key so I changed it, but since I changed it when I tried to get into the trello app it redirects me to the website and won't let me use the app, just the trello web format. I uninstall, reinstall it and it's always the same, it redirects me to the page, I sign in and go into the web format of trello, and when I go back to the app asks me to register or log in and then we go back to the same cycle


Answers:
author: Vero Rivas
body: Hi [@Javier Alexander Labrador Chac?n](/t5/user/viewprofilepage/user-id/4326020)

Look at this post

<https://help.trello.com/article/1079-troubleshooting-for-the-android-app>

Failing that, contact trello support

<https://trello.com/es/contact#/>

Cheers
Jira Power-Up shows tickets as attachements
Asked by Sina Kazemi:

I want to user the Jira power-up for Trello, but the tickets show as attachments instead of as a ticket summary, like it suppose to be. What should I do?

![1617027860975.png](https://community.atlassian.com/t5/image/serverpage/image-id/136448iC09C8CA6CE331DE3/image-size/large?v=v2&px=999 "1617027860975.png")


Answers:
author: Garrett
body: Hi Sina,

Hm, do you have the Power-Up enabled and authorized currently? It is possible to attach Jira tickets to cards in Trello, but those will only unfurl if you have the Power-Up configured.

If you do, would you mind opening the board menu and removing that authorization from the Power-Up, then disable it entirely. Afterwards, enable it once more and follow the auth steps once more.

Essentially, we'll want to start with a clean slate to see if that helps.

Note that removing the Power-Up or its settings will not remove the attachments from the cards.

Let me know how it goes!


Tags: power-up
Spark Trello Integration
Asked by Jon Brilliant:

My Spark integration with Trello no longer seems to be working. I have logged in and back out on both and disconnected and reauthorized Spark to connect with Trello, but still nothing. In Spark it pops up and says it is "export completed" but nothing shows up on the Trello side.


Answers:
author: Garrett
body: Hi Jon,

Hm, it sounds like this could be something on the Spark side, given that they develop the integration.

As a first step, I'd suggest getting in touch with their support team as they'd probably be better equipped to determine if the issue is on their side or ours.

If they report back that we should investigate, can you send us a message over at <https://trello.com/contact> please?

comments: author: Annalise Friend
body: I have the same issue. I will ask Spark also.


author: Eduardo Gularte
body: Hola, haz tenido alguna soluci?n?


author: Ricardo
body: I still have an issue with this. I can integrate but only see 2 old Trello boards, can see anything that's new.


author: Tessa Livingston
body: Hi! I am having issues with this too. Have anyone got a solution? I have emails Spark but they are over loaded with emails and they are not getting back to me.
Planyway + Trello dates won't stay connected, keep changing.
Asked by Rebecca Velasquez:

Exact happenings:  
Add Start/End date on card in Trello 4/1-4/15; Planyway shows 4/15-4/29.  

Correct date on Planyway; Trello card auto changes from 4/1-4/1.  

Repeat.


Answers:
author: Maria
body: Hi Rebecca,

My name's Tania, I'm a customer support manager at Planyway, and I'll be glad to explain.

Trello used to have only the due date for their cards, and they've released the start date very recently. That's why Planyway and Trello cards can be linked by the due date only for now. But we'll be moving towards mapping both dates, that's certain.  

It seems that at the moment you have due date in Trello linked to the start date of cards in Planyway. If you'd like to change it, please go to Settings and change Link Due Date to - for cards without a particular time added, and Link Due Time to - for cards with added due date and time.

Hope this helps. Let me know if you have any questions left.

Warm regards

comments: author: Rebecca Velasquez
body: Hm. Okay. This is truly upsetting.  
"We'll be moving towards mapping both dates."  
So, the only reason I purchased Planyway, the visual timeline, that you advertise, doesn't work. ?   

Great /s/


Tags: planyway
Login API with oauth
Asked by Erik Vesterlund:

Hi, for our Confluence instance we login using google accounts (I think the auth scheme is called oauth?). If I do

```
curl -v https://{confluenceBaseUrl}/rest/api/content
```

I get a 302 moved, with Location: <https://accounts.google.com/>....

I have created a PAT and tried using it per the instructions here: <https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html#UsingPersonalAccessTokens-UsingPATs>

but I get the same relocation response.

What do I need to do to be able to perform CRUD operations with the Confluence rest api? I don't know if our instance is cloud or server, but at the bottom of pages it says "Powered by Atlassian Confluence 7.13.7" if that's of any relevance.

Thanks.


Answers:
author: aorlov
body: Hi [@Erik Vesterlund](/t5/user/viewprofilepage/user-id/5001202) .

If you see "Powered by Atlassian Confluence 7.13.7" then you have SERVER or DC instance.

You should:

1. Create your personal-access-token (you have done it).

2. Use your personal access token

```
curl -H "Authorization: Bearer your-personal-access-token" https://{confluenceBaseUrl}/rest/api/content
```

comments: author: Erik Vesterlund
body: Hi, yes that's what I've tried, but I only get a relocation link to a login form.
Unable to connect Confluence to Slack
Asked by Sarath C:

When I try to link Confluence spaces to Slack, it throws the following error.

```
{"error":{"message":"Invalid state","code":"INVALID_STATE_TOKEN"}}
```

Did I miss something?


Answers:
author: Hugo Blanc
body: I have the same problem (running MacOS 12.6 + Safari Version 16.0 (17614.1.25.9.10, 17614))


Tags: cloud

confluence-cloud
Restore copy
Asked by alberto del real:

I have a backup copy of Confluence but when I try to restore it I get an error and I don't know why. I do it from the Configuration menu, in the Import Spaces option.


Answers:
author: Srinatha T
body: Hi [@alberto del real](/t5/user/viewprofilepage/user-id/4998946) ,

Welcome to community.

Whats the error you are getting? is it complete site backup which you are trying to restore?

Whats the size of the backup ?

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Integraci?n Confluence XRAY
Asked by Eduardo Garc?a Moreno:

Tenemos instalado JIRA con el plugin XRAY y hemos integrado JIRA con Confluence.

![4.jpg](/t5/image/serverpage/image-id/209476i87B2251B1066E83E/image-size/large?v=v2&px=999 "4.jpg")

Podemos generar informes de JIRA en Confluence.

![3.jpg](/t5/image/serverpage/image-id/209478i6A1A18D2B00DE527/image-size/large?v=v2&px=999 "3.jpg")

Pero no podemos generar los informes espec?ficos de XRAY en Confluence (por ejemplo, el de cobertura de requisitos) ya que no nos aparecen las macros correspondientes.

![5.jpg](/t5/image/serverpage/image-id/209479i60BE66EABAD9B12F/image-size/large?v=v2&px=999 "5.jpg")![6.jpg](/t5/image/serverpage/image-id/209480i045DA869E2B9C33A/image-size/large?v=v2&px=999 "6.jpg")

?Al tener integrado Confluence con JIRA, se integra tambi?n XRAY autom?ticamente o hay que integrarlo a parte? ?Si no hiciera falta integrar XRAY cu?l puede ser el problema por el que no aparezcan las macros de los informes de XRAY?


Answers:
author: Vronik
body: ?chale un vistazo a esto a ver si puedo ayudarte

<https://docs.getxray.app/display/XRAY/Integration+with+Confluence>


Tags: cloud

confluence-cloud
Confluence: comparison of versions of the same space
Asked by Jurica Petricevic:

Hi community,

one space is one manual (book) for itself. We need a way to compare newer and older versions of the same manual book. Is there such a thing at all?

If it is possible with some addon, which exactly and how?

Best regards


Answers:
author: Ivo Smet
body: Not sure this is what you're looking for, but we use 2 spaces for manuals. 1 for the manual that we show to the public and 1 for the preparation and updates that need to be made.  
We create or edit pages in the work environment and when they are ready they are published to the public side.  
In this way you can always compare old and new versions and users only see the aproved (correct til renewed) version.

[Building a Confluence knollage base](https://comalatech.com/port-of-antwerp-building-a-confluence-knowledge-base-for-all-hands/)


Tags: confluence-server

server
Is it possible to format variables in a template
Asked by Eliot Bolster:

I am looking to create a Template where there is formatting to each of the variables in particular I'm looking to automatically make a variable red to stand out more is this possible in Confluence?


Answers:
author: Nicolai Sibler
body: Hi [@Eliot Bolster](/t5/user/viewprofilepage/user-id/5001050) , welcome to the Community!

I just tested this and can confirm it works when I mark the variable when I go over the it with the mouse while holding down the left button (rather than doubleclicking the variable).  
When marked, format it as you would with words.

Kind regards,

Nicolai

comments: author: Eliot Bolster
body: Hey [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119) , Thank you.

I didn't actually try completing the page so when I was in the template it looked like it wasn't formatted my bad

thank you again,

Eliot


author: Cam Jackson
body: Hi [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119) , does this still work for you? Are you able to apply the formatting in the template itself? Or only when creating a new page from the template?

I've just created a new confluence page template and I can't for the life of me get it to format any variables that I put into the template. They always come out as plain text.


Tags: confluence-server

format

server

template

variable
Teams and group permissions
Asked by Tami Dubi:

Hi

Is there a plan to open an ability to sync or connect between team and permission groups?  
If we want organizational standardization, this could save work duplications and contradictions.  


Answers:
author: Haddon Fisher
body: It seems like an obvious next move, but maybe not? I put in <https://jira.atlassian.com/browse/CONFCLOUD-75232> to ask for it explicitly.


author: Brant Schroeder
body: [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201) I was not able to find anything suggesting that might happen in the future. I would suggest submitting an enhancement request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: cloud

confluence-cloud
"Wiki Page" Links - Documentation?
Asked by Fabian Dengel:

As per subject, it seems quite tricky (at least for me ;) ) to find detailed information regarding this particular link between Confluence pages and Jira issues. Is there any in-depth documentation available for this feature, that you could point me to?

More specificcally I was wondering whether this link can be set programmatically (eg. in a post-function or via JMWE, JWT etc.) but there is no link type configuration nor fields available - Any hints on that regard?

Also the name by default is "Wiki Page", can this be renamed or customized in any way?

Appreciate your insights and kind regards  
Fabian


Answers:
author: Nicolai Sibler
body: Hi [@Fabian Dengel](/t5/user/viewprofilepage/user-id/4964888) ,

maybe [this article](https://confluence.atlassian.com/conf713/use-jira-applications-and-confluence-together-1077914212.html) provides some more insights on the connection of Confluence and Jira.

Hope that helps!

Kind regards,

Nicolai

comments: author: Fabian Dengel
body: Hey [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119)

Thanks for the link, appreciated :)

I was looking for something more "technical", like where is this link actually stored, how can I manipulate it's settings with eg. REST API or something along those lines. Would you happen to have this at hand by chance?

Thanks and kind regards  
Fabian


author: Nicolai Sibler
body: No, Fabian, I'm sorry. You may explore <https://developer.atlassian.com/> which I am not familiar with...


author: Fabian Dengel
body: No worries [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119), this might have helped already as I stumbled upon the following:

* <https://developer.atlassian.com/server/jira/platform/using-fields-in-remote-issue-links/#remote-confluence-examples>

Maybe some other community members can clarify, if this link type represents the "Wiki Page" link on the Jira Issue?


Tags: confluence-server

server