youngmon/atlassian-qna huggingface dataset:
Rule for populating custom field based on variable data in email-to-board Description
Asked by Kyle_Heather:

Hi - I am trying to set a rule so that if a member emails the board they can input an Order # and State into the email body and have those custom fields populate in the card. Is there a way to accomplish this?


Answers:
author: Iain Dooley
body: [@Kyle_Heather](/t5/user/viewprofilepage/user-id/3950868) here you go:

![2020-06-03 at 6.33 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/97516i6FBA4851F841C75A/image-size/large?v=v2&px=999 "2020-06-03 at 6.33 pm.png")
When can I find an ?online / offline? user status indicator in Trello?
Asked by Slava:

When can I find an "online / offline" user status indicator in Trello?


Answers:
author: Michael Pryor
body: We do not currently have this indicator (it was removed).

comments: author: Slava
body: How do I understand the status of an employee when working in a remote team? In fact, I need this function, without it it is unclear whether someone can take an order right now or not.


author: Judd Higgins
body: Hi! It's been 2 years and millions of people have been working remote. Can we please revisit re-enabling the status feature? We need this for our team as all other tools (Slack, Asana, Monday.com, etc, etc,) all have a status function to help remote (and in-office, too) teams know who is out.


author: Red_Paint
body: In my opinion this should be an important integral feature of such a collaboration program. How else would a team manager/employer know if members of a team is online (working) to receive tasks/information? I have NO idea why such an important and very useful feature was removed.


author: Red_Paint
body: Replace this critical feature, please!


Tags: status

user
Sell a Trello Board, but they should not be able to copy it
Asked by ExecuStreet:

Hi,

I have created a Trello Board with resources. I am planning on selling it and adding to it month after month. I don't want it to be copied or edited. Rather just viewed.

Any suggestions?


Answers:
author: Tom O'Connor
body: Please submit this question under the Trello Community section. <https://community.atlassian.com/t5/Trello/ct-p/trello>


Tags: read-only
Can't get into board after closing browser during "Sending..." prompt.
Asked by Max M???an:

Greetings all,

today i stumbled upon a baffling error. After closing a trello board i am a member of, i am unable to get back into the board. I tried numerous things, logging out, using a different browser, restarting my computer, even connecting via a different network. Nothing works, when i let the page sit i get a "couldn't connect to trello" prompt, if i click the notifications prompt i get this error:![image (1).png](/t5/image/serverpage/image-id/97421i65E096A99536DC7D/image-size/large?v=v2&px=999 "image (1).png")So naturally, i tried using the mobile app. I can still see the board, but in a old state and can't load anything or refresh the board. I have no idea what to do, so if someone could offer some solutions or tips, i'd be glad.

Thanks in advance.


Answers:
author: Michael Pryor
body: We had an outage which was likely the issue at the time.
My Trello Desk App is Not Working
Asked by Jos? Gonzalez:

![Screen Shot 2020-06-02 at 9.08.46.png](/t5/image/serverpage/image-id/97419i3942B0BDABCEF323/image-size/large?v=v2&px=999 "Screen Shot 2020-06-02 at 9.08.46.png")


Answers:
author: Brittany Joiner
body: [@Jos? Gonzalez](/t5/user/viewprofilepage/user-id/3950660) trello is down at the moment, you can follow status updates here!

<https://trello.status.atlassian.com/>
When will the current technical problem be solved?
Asked by Charles Stewart:

I received the Trello Status Incident email

This problem could not have come at a more awful moment as there literally multiple projects on the go.

Unless this problem is resolved, I shall be forced - most reluctantly - to terminate my account, my subscription with Trello/Atlassian, and Planyway.

Please note that this is causing me no little distress.


Answers:
author: Brittany Joiner
body: Looks like it's back for me!


author: Raymond Willems
body: I have the same issues. I can only contact the community but not the Atlassian Support?! Hope it will be online soon!

Good luck Charles


author: Brittany Joiner
body: I've been using Trello for years and rarely seen it go down or be unresponsive, and even when it does it usually doesn't last very long. So just know that this isn't normal!
No notifications from Trello board updates
Asked by Pelumi Adekanmbi:

Hello there,

I am having issues with being alerted when there is a change in my Trello board. I have enabled the desktop notifications and added trello.com to my Chrome enabled pop up list.

Could you advise me as to how I could start receiving in real-time updates?

Kind regards,

Pelumi


Answers:
author: Brittany Joiner
body: hi [@Pelumi Adekanmbi](/t5/user/viewprofilepage/user-id/3950418) youll need to be assigned to a cards, or watch specific lists/cards, or the whole board if you want notifications. Ie, if you want notifications about the entire board, you can go to "Show Menu" and select the "Watch board" option and you should get notifications anytime something happens on the board.
Hi I've somehow 'locked' my boards -
Asked by Ann Hall:

I cannot open my existing boards (I can't see my existing cards.. I can only add new ones. How do I unlock my boards?


Answers:
author: Iain Dooley
body: [@Ann Hall](/t5/user/viewprofilepage/user-id/3950299) hmmm did this happen after you migrated to an Atlassian account? If you logged in with a different email during migration then it's created a new Trello account for you, you should be able to login with your old email/password and get access to your old Trello account.

comments: author: Ann Hall
body: Yes I gave a new password. Big mistake! I always keep the same email - it's my work email.

Trello won't let me go back in and use my old password. - just jumps to Atlassian and drops me back to the cards I can't access. :-(


author: Iain Dooley
body: [@Ann Hall](/t5/user/viewprofilepage/user-id/3950299) okay I'll see if someone from the Atlassian team can help out


author: Torben_trello
body: [@Ann Hall](/t5/user/viewprofilepage/user-id/3950299) Would you mind reaching out to trello.com/contact with a link to to any of the boards or cards you are missing? You could find a link from an old notification, your browser history or another user that is working on the boards? We can then investigate.

Thanks for your efforts.
Why can't I add a personal board?
Asked by Rachel Winchester:

I've been added as a team member to a team to be able to see their boards - I'm not an admin or anything, and they have the max 10 free ones all active. I have 2 personal boards of my own but am now not able to add another one. It automatically blanks it out saying the max team boards have been reached, even though I'm trying to create from my own board and within the personal board area.

Any one have any ideas why it might not be letting me? Or any ideas of how I can create one. I was under the impression personal boards were unlimited.

Thanks in advance!


Answers:
author: Iain Dooley
body: [@Rachel Winchester](/t5/user/viewprofilepage/user-id/3950270) When creating a board, you will need to change the team to "No Team":

![2020-06-02 at 11.22 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/97411i80F698DCC78B68AF/image-size/large?v=v2&px=999 "2020-06-02 at 11.22 pm.png")


Tags: board
asking about price for business using
Asked by Trang Huynh Ngoc Thien:

I saw on your ads that the price for business group that cost $2083 per month for 100 users,

I want to know clearly is it two thousand eighty three dollar or its twenty cent?


Answers:
author: Ste Wright
body: Hi [@Trang Huynh Ngoc Thien](/t5/user/viewprofilepage/user-id/3950115)

The official page for Trello pricing is here: <https://trello.com/pricing>

On this page is the per user, per month cost - the big number is the dollar amount, the little number is cents.

Trello Enterprise is $20.83 per **user**, per month when purchasing for 100 users - which would be two thousand and eighty three dollar for 100 users ($20.83 x 100).

You can enter user numbers for Enterprise into this page to see what the cost is per user depending on how many licences you buy.

Business Class appears to be a flat $9.99 per user - so I would assume $999 for 100 users.

Ste
Using email-to-board forwarding
Asked by Encore_Services_-_Kevin_Lovelady:

Hi

Is it possible to set up an easy-to-remember domain email address which is a forwarder to the special board email address i.e.

I create newtrellocard@mydomain.com to forward to mytrelloaccount+weirdlettersboardaddress@boards.trello.com

Can people email new info to newtrellocard@mydomain.com?

At first use it appears as not possible but I just wanted confirmation, please

TIA


Answers:
author: Encore_Services_-_Kevin_Lovelady
body: I have managed to test this for a client and it works so no need to reply.

comments: author: Jason Blum
body: I don't know why this wouldn't work, but it's not working for me.

I can create a card by emailing the board directly.

But when I email an email on my domain which forwards to both my email-to-board address **and to my personal email**, I receive the email on my personal email (which confirms the forwarding is working), but no new card is created.

Trello must be blocking forwarded emails for some reason.


author: mustafa sener _Hipporello_
body: Hi,

You can do this with Hipporello. Hipporello lets you to create Trello card by forwarding emails to email address you created on Hipporello. You can find all the details on following blog post

<https://www.hipporello.com/blog/the-simplest-way-to-turn-your-trello-board-into-a-shared-inbox-hipporello/>

You can install Hipporello from:

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>
Handwritten notes in Trello cards
Asked by Nicholas Pinette:

I use Trello on a Samsung tablet a lot. One big thing missing for me is the possibility to take handwritten notes directly in a card with the SPen. I know I can import notes from other apps like OneNote or join a note from Samsung notes for example but then it's just a .pdf or a jpeg joined to the card. Can't edit it directly in the card. Has someone found a way to seamlessly integrate that? Or pleeaase Trello do it for us note takers!!!


Answers:
author: David Naylor
body: I would love this too. It would be great to be able to jot down notes like post it notes, and then shuffle them around the boards


author: Iain Dooley
body: [@Nicholas Pinette](/t5/user/viewprofilepage/user-id/3949571) I think there's a realtime handwriting recognition input mode on samsung tablets so you could write, and have it converted to text, but there's no handwriting component on cards, you can only as you say attach images or PDFs.
Trying to set a template to a page.
Asked by Sufficient Monk:

Hey guys.  

***AIM:*** There are some templates available on my companies confluence page.  
I want to use 1 of them when I am making a page.  

**My Questions and What I have tried till now.
1)** When making a page with the REST API, I do not see any body parameter which I could use to set the template I would like to use.  
<https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-post>  

**2)** If the template is indeed passed in the body parameter during page creation, do I need to find out the ID of the template I plan to use?   
I tried to find out the information about the template on my companies server by following this link.  
<https://developer.atlassian.com/cloud/confluence/rest/api-group-template/#api-wiki-rest-api-template-page-get>  
But All I get is the following error!  
![doubt5.png](https://community.atlassian.com/t5/image/serverpage/image-id/176523i0930DF1BD6F80ECD/image-size/large?v=v2&px=999 "doubt5.png")  

Thank you for your time! I hope the question is well enough formatted for the reader.  

<br />

<br />

<br />


Answers:
author: Bastian Stehmann
body: Hi [@Sufficient Monk](/t5/user/viewprofilepage/user-id/4687452) ,

There is no way to select a template while creating a page with REST API.

You can try to get the template in storage format, extract the storage format and add that to the body when creating the new page. If you want to add some own content during creation you can modify the storage format data.

There is an experimental API to get the template, here is a question I once had where it is explained.

<https://community.atlassian.com/t5/Confluence-questions/Get-a-template-in-storage-format-via-Confluence-REST-API/qaq-p/978620>

comments: author: Sufficient Monk
body: Thank you so much for the real;ly quick answer. I was able to complete my task because of you. Good night. And hope you the best of luck!!


Tags: confluence-server

push

rest

rest-api

server
How I can edit original estimate in Android Jira App?
Asked by Andrii Karpiuk:

Editing estimation doesn't work for Android Jira App ? {#toc-hId--1187340855}
------------------------------------------------------------------------------

How I can fix it?


Answers:
author: P?lffy Andr?s
body: ++Same problem here. This app, latest version. Original estimate can't be edited.++

++<https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core>++


author: Ajay Methaniya
body: Same problem i am facing


author: Fabian Lim
body: Hi [@Andrii Karpiuk](/t5/user/viewprofilepage/user-id/4582116)

Welcome to the community!

You may want to include more details such as the app and version you are using. There are 10+ jira apps in the play store.

Also, by it "doesn't work" need more details. Does it update on the app, but not the system? Is the estimation field missing?

Cheers

comments: author: Andrii Karpiuk
body: Dear Fabian,

Thank you for trying to help.

I can't edit the field original estimate in mobile app - Jira Cloud, on desktop it works properly.

App was updated 6th of Dec. 2022.

Best regards,

Andrii


author: Andrii Karpiuk
body: ![Screenshot_20220107-014011_Jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/176562i1927D4A3BD2447C6/image-size/large?v=v2&px=999 "Screenshot_20220107-014011_Jira.jpg")


author: Andrii Karpiuk
body: ![Screenshot_20220107-014123_Google Play Store.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/176563i751AE80BF63712AC/image-size/large?v=v2&px=999 "Screenshot_20220107-014123_Google Play Store.jpg")


author: Mauro Trentini
body: Having the exact same issue. Original estimates field doesn't seem to be editable in jira mobile for Android


Tags: cloud

confluence-cloud
Display Advanced Roadmap for Jira Plan Release view in Confluence
Asked by Dan Bender:

I would like to be able to display the Advanced Roadmap Plan Releases view from Jira, in Confluence.

When I use the URL from this view in the Advanced Roadmap for Jira Plan macro, I get an error: "It looks like you've entered an invalid URL". Is there a way to show the "Release" view only in Confluence?

Thanks.

Dan


Answers:
author: Pramodh M
body: Hi [@Dan Bender](/t5/user/viewprofilepage/user-id/4697901)

This is the one you should be looking for

![7.png](https://community.atlassian.com/t5/image/serverpage/image-id/176882i31853A55A5A4F091/image-size/large?v=v2&px=999 "7.png")

The Preview looks like this

![8.png](https://community.atlassian.com/t5/image/serverpage/image-id/176883i0AE4BF162BA39452/image-size/large?v=v2&px=999 "8.png")

Thanks,  
Pramodh

comments: author: Dan Bender
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thanks for the reply, however, the problem I'm having isn't in being able to display the main "roadmap" view in Confluence, but the "Release" view of the roadmap in Confluence.

In your picture, if you click on "View Settings" you can get to a "Release" view, once you go there, the "Share plan" button disappears. At least it does for me, as a result I'm unable to get a shareable link.

I want to be able to show the "Releases" view of the plan in Confluence.

Thanks.

Dan


author: Pramodh M
body: Hi [@Dan Bender](/t5/user/viewprofilepage/user-id/4697901)

Unfortunately, that view is not supported yet.

I would suggest adding Jira report Macro and you can customize it to display the progress of the releases across different projects

FYI, In Sprint capacity management view displays the releases of issues in your plan

Or you can create a new view for displaying data on releases and then share the page to Confluence

Here's a ref link on how you can create a view

<https://support.atlassian.com/jira-software-cloud/docs/save-a-new-view-in-advanced-roadmaps>

Thanks,  
Pramodh


author: Fabian Lim
body: Hi [@Dan Bender](/t5/user/viewprofilepage/user-id/4697901)

Welcome to the community.

Did you follow the instructions posted here: <https://support.atlassian.com/jira-software-cloud/docs/embed-your-advanced-roadmap-plan-in-a-confluence-page/>

Regards

comments: author: Dan Bender
body: Thanks for the reply.

However, within Advanced Roadmaps, there is an option to select other "views". Its located in the upper left corner. After selecting the "Releases" view, the "Share As" button goes away so I don't have the ability generate a URL.

Instead, I tried copying the URL from the location bar up top but that didn't work.

Dan


Tags: advanced-roadmaps

cloud

confluence-cloud
Imported Word Doc
Asked by Roger Brunner:

When importing a word doc, it will not load snips with shapes (Arrows) inserted. it will load normal snips.

Errors to Failed to import Shape


Answers:
author: Pramodh M
body: Hi [@Roger Brunner](/t5/user/viewprofilepage/user-id/4697855)

Change the arrow shapes to dots.

If you have some sort of visualization going on replacing that with --\> or \<-- in word and then import into confluence

Thanks,  
Pramodh

comments: author: Shriya Chhajed
body: Hi Pramodh,

I have an image in word and have highlighted one of the areas there with a square box and an arrow(shape) to point. But while I import in confluence it takes only image and not the external arrow or square which I have used to highlight. Can you please help how that can be done or any other way where I can add or highlight in confluence itself after bringing in the image?

Thanks in Advance

Shriya :)


author: Bill Bailey
body: Hello [@Roger Brunner](/t5/user/viewprofilepage/user-id/4697855) , I am not sure what snips are in Word, but that is probably a bridge too far when it comes to importing Word docs. Generally they need to be pretty vanilla:

* Standard builtin formats (H1, H2, body, etc.)
* Not ToC or title page
* No headers or footers
* Tables
* Figures only as images (png, jpeg, etc).


Tags: cloud

confluence-cloud
Are you able to export addresses from an account into a csv or spreadsheet?
Asked by Bernice Garritson:

Are you able to export addresses from an account into a csv or spreadsheet?


Answers:
author: Andy Gladstone
body: [@Bernice Garritson](/t5/user/viewprofilepage/user-id/4697831) welcome to Confluence!

Are you referring to a lost of users on your site with their details? If so, Administrators who have access to User management can export .csv files with that data.

let me know if you need guidance assistance!

comments: author: Bernice Garritson
body: I am referring to this section here, in the CRM, under accounts, I would like to export all the addresses I have under for that one account.

![Screen Shot 2022-01-06 at 12.52.12 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/176521i97D7D1B287E16091/image-size/large?v=v2&px=999 "Screen Shot 2022-01-06 at 12.52.12 PM.png")


author: Andy Gladstone
body: [@Bernice Garritson](/t5/user/viewprofilepage/user-id/4697831) I am not familiar with the application that you have in the screenshot. I was answering based on a Confluence Cloud instance as you indicated in your tags. I'm sorry I cannot assist.

Hopefully one of the other community members will be able to point you in the right direction.


Tags: cloud

confluence-cloud
Why is the Children Display macro showing an error that it's unable to render and "Page not found"?
Asked by hali.wong:

I have been using the Children Display macro successfully and it has suddenly stopped working when I select a specific parent page.

It is currently working if use it "out of the box" and don't reference a different page than I am currently editing. i.e. it works if I want to list the child pages for the page I am currently working on, but it does not work if I select a different page to be the parent page. This is the error I am receiving:

![Screen Shot 2022-01-06 at 12.13.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/176504i885BE566A24E8371/image-size/large?v=v2&px=999 "Screen Shot 2022-01-06 at 12.13.22.png")It is also working for a different parent page that I had input a few weeks ago. But anything that I add new results in this error.


Answers:
author: Andy Gladstone
body: [@hali.wong](/t5/user/viewprofilepage/user-id/4221966) I have seen a number of users reporting this issue the past 36 hours. I cannot state with certainty that they are all related issues, but the [Statuspage](https://confluence.status.atlassian.com/) is currently showing degraded performance related to Create and Edit - which can affect some macro usage.

It may also be related the browser you are using - may I ask what browser and version you are on?

comments: author: Andy Gladstone
body: This issue has been reported to Atlassian. You can follow it to see when resolution is posted.

<https://jira.atlassian.com/browse/CONFCLOUD-73359>


author: hali.wong
body: Awesome, I'll follow the ticket, thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) !   

In case it's helpful I'm using Google Chrome Version 97.0.4692.71 (Official Build) (x86_64)


author: Vishwas
body: Hi [@hali.wong](/t5/user/viewprofilepage/user-id/4221966)

This error usually rings to me like possible permission issue of the page or there is some restriction applied on that page. Please check if you there are necessary page permissions to view that page.

Regards,

Vishwas

comments: author: hali.wong
body: Thank you [@Vishwas](/t5/user/viewprofilepage/user-id/1231381) I checked the permissions and restrictions and there are no restrictions and I have full viewing and editing permissions for the pages I'm attempting to link to.


author: Vishwas
body: hey [@hali.wong](/t5/user/viewprofilepage/user-id/4221966)

didn't know it was bug in the confluence system, please follow the ticket sent by [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) to see the resolution.

Regards,

Vishwas


Tags: cloud

confluence-cloud