youngmon/atlassian-qna huggingface dataset:
Trello Powerup
Asked by Chris Grace:

Hello,

When I attempt to attach a file from OneDrive to Trello, nothing happens. No window opens up. I have previously attached OneDrive links and they are still working, but it will not allow me to attach any more files.

Can anyone offer any assistance. TIA


Answers:
author: Meghashrita Kashyap
body: Hi [@Chris Grace](/t5/user/viewprofilepage/user-id/5008829)

In order to make sure we're starting with a clean slate, we need to do a check up on your browser first. I'm sorry if some of these steps are redundant, but having all the info in one place helps us troubleshoot more quickly.

Please see the article \[Troubleshooting browser issues with Trello\|<https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>\] for detailed instructions on troubleshooting any problems with Trello in the browser.

Let us know how it goes, and if this helps to resolve the problem!

Cheers,   
Meghashrita Kashyap  
Trello team.

comments: author: Chris Grace
body: Thanks for your reply. I found that it works if I am logged in to Atlassian as well as being logged into Trello. Thank you for your effort.
My checklist/to do list on all of my jira tasks disappeared.
Asked by Bre Fairley:

I am using Chrome and I checked it out on Safari. Also tried the ol' exit and re-open, but do not see my To Do/Checklist anymore. I do not see the option to add To Do items nor do I see my existing checklists on any of my tasks. Any ideas?


Answers:
author: Nathan Smith
body: Hey [@Bre Fairley](/t5/user/viewprofilepage/user-id/5008806)

Are you using the Jira Power-Up on your board to be able to see your Jira items on your Trello board? If so, can you try removing the power-up from your board and then re-adding it and see if this fixes the issue for you?

Here are some steps you can use to remove the Power-Up from your board:

1. Go to the board
2. Click on **Power-Ups** in the top right corner
3. Scroll down and find the Jira Power-Up
4. Click on **Settings** next to the Jira Power-Up
5. Clear on **Disable**


Tags: checklist

to-do
Erro para fazer login no TRELLO. O que fazer?
Asked by Paulo Cesar Araujo:

Ao tentar fazer login no app, Android, aparece a seguinte mensagem: "N?o foi poss?vel fazer login. Parece que o TRELLO est? com problemas. Tente novamente mais tarede.". Por?m isto j? est? aparecendo a dois dias. J? exclui e inclui a conta de login no aplicativo e desistalei e instalei novamente, nada ressolveu, mas no computador est? funcionando normalmente.  

Algu?me sabe o que fazer?


Answers:
author: Theodoro Reato
body: Ol? Paulo,

Voc? ainda est? enfrentando este problema? Verifiquei na sua conta que voc? entrou recentemente, por?m pode n?o ter sido do seu celular.

Aqui temos um troubleshoot, poderia come?ar com ele e ent?o verificamos caso n?o resolva?

Por favor veja: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

Tamb?m ? importante verificar:  

- Voc? tem cookies de terceiros desativados? Este erro pode ser causado por uma extens?o do navegador que pode interferir com o pedido de login na p?gina da Atlassian. O que voc? pode fazer ? desabilitar todas as extens?es do seu navegador e depois tentar fazer o login. Uma vez logado, voc? poder? ent?o reativar as extens?es de seu navegador.

<br />

- Voc? usa um bloqueador de conte?do/bloqueador de ad-bloqueador? Se sim, tente desativ?-los para fazer o login.


Tags: error
How to a let a new workspace member use my Card buttons?
Asked by Jordan Carr:

I just onboarded a new employee, and need her to be able to use my automations. We use card buttons, and i need her to be able to apply these buttons to specific cards. I've added her to the workspace, made her an admin, but the card buttons don't show up.

When i'm logged in, i see our list of available buttons underneath the word "automations" on the actual card. When my new employee is logged on, none of those buttons are listed.


Answers:
author: Jordan Carr
body: Oh we figured it out! Our new employee had to select "enabled on this board" under her own account ;-)
Turn off the 'Create button for all users within our domain
Asked by Najma Mohamed:

Is there a way to turn off the 'Create' button on the banner for all users within our domain?

We are using Confluence as a source of knowledge and SOP and do not want our selected team members to be able to create their own pages or spaces when invited to join our domain. Currently, with access to confluence they can create document for their own profiles and/or collaborate on pages whether with other members and this is a major concern for us.


Answers:
author: Trudy Claspill
body: Hello [@Najma Mohamed](/t5/user/viewprofilepage/user-id/5222851)

There are global permissions based on User Groups that specify if a user can create a Global space or a Personal Space. You Confluence Administrator, Site Administrator and Organization Administrator can access those settings and revoke the permissions for the groups that you want to prohibit from creating spaces.

(Ignore the message about upgrading. That is because this image comes from a Free Confluence instance.)

![Screen Shot 2023-05-18 at 3.01.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258170i694E20CEF62195AB/image-size/large?v=v2&px=999 "Screen Shot 2023-05-18 at 3.01.20 PM.png")

The ability to create a page in a given Space is a permission set in each Space. The permissions in each Space would need to be updated to revoke that permission.

![Screen Shot 2023-05-18 at 3.04.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258171i5E64BDA7D8C9BDFE/image-size/large?v=v2&px=999 "Screen Shot 2023-05-18 at 3.04.07 PM.png")

comments: author: Najma Mohamed
body: Can I also hide the blog forum? Each space comes with a blog as well.


author: Trudy Claspill
body: As you can see in the image there are also permissions associated with Blogs. Those are shown to the right of the Pages permissions.


author: Alex Koxaras _Relational_
body: Hi [@Najma Mohamed](/t5/user/viewprofilepage/user-id/5222851) and welcome to the community,

I'm not sure if you can hide it, but you can revoke permission from all users to create team and personal spaces. Once you do that grant to the spaces you want only the "view" permission. That should do the trick!

comments: author: Najma Mohamed
body: Does this apply to Forum as well? I also need to 'hide' or 'revoke permissions' from accessing the forum located under space


author: Alex Koxaras _Relational_
body: [@Najma Mohamed](/t5/user/viewprofilepage/user-id/5222851) the "forum" seems to be an app and not related to native confluence functionality. I would check within the app documentation for any related information.


Tags: cloud

confluence-cloud
Orphaned board on free version of Trello
Asked by Randy O_Neal:

We have an orphaned Trello board. We are running the free version of Trello; a few of us use Trello for retros. Anyway, i I realize that on the free version, everyone *can be* an admin; I say *can be* because it appears you are a normal user until someone designates you to be an admin.  

The problem is, the person who was an admin has left us and none of us are admins, so none of us can close this board he created in our workspace... and we'd like to figure out whether there's a way - other than signing up for a premium version of Trello - to whack the old board. Is there a way to do this?


Answers:
author: Sagar Rao
body: Hello Randy,

The only way is to upgrade to Premium but you can just sign up for a free 14 days trial to get this done. You can sign up for the free Trial here - <https://trello.com/free-trial>
Board access
Asked by Erin Buzick:

I work for a non-profit and I am just looking at Trello as an option for us. We would only need a handful of people to be able to create and edit the board(s) but hundreds to be able to see it. Would each person have to have an account and associated cost? Or is there a way for us to share the board to anyone with the link without them having to sign up as a unique user?


Answers:
author: Nathan Smith
body: Hey [@Erin Buzick](/t5/user/viewprofilepage/user-id/5008699)

If you set the visibility of a board to Public this will mean anyone with the link to the board will be able to see it without creating an account but if they need to make changes they will need to create an account. Here's a link with more information on changing the visibility on a board - <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>

It's also worth mentioning that while we do have paid plans available for Trello, you don't have to sign up for these and can use Trello completely free of charge. Only if you need the features of our paid plans would you need to sign up to them, here's a link where you can compare our plans to find the one that's right for you - <https://trello.com/pricing>
Home Tab not showing Edited checklists?
Asked by Amy Cox:

When we edit the due date of a checklist item, it is no longer displaying on the home tab? Owner stays the same, but the checklist items are all gone?


Answers:
author: Rafael Dill
body: Hi [@Amy Cox](/t5/user/viewprofilepage/user-id/5008639) ,

Sorry to hear you are having issues with our due dates.

I've tried to reproduce your issue here but did not manage to get it. In order to help you further, please submit a ticket here - <https://trello.com/contact>

I encourage you to submit some screenshots and with our internal ticket system, you have the option to give us permission to impersonate your account, which helps a lot.

We are waiting for your contact!

All the best,  
Rafael Dill  
Atlassian Support - Trello
como copiar um quadro
Asked by Paulo Tupinamb?:

copiar um quadro ja existente


Answers:
author: Paulo Tupinamb?
body: to copy a card


author: Comit? Estrat?gico Dentaly
body: N?o encontrei esse "mostrar menu" no canto direito. Como copio ?reas de trabalho para outro usu?rio? Tenho um padr?o e quero copiar para outros clientes.

comments: author: Rafael - Proplan
body: ![z.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/242570i11FEE80EB5AF516E/image-size/large?v=v2&px=999 "z.PNG")  
Fica nesse bot?o de retic?ncias.


author: Rafael - Proplan
body: Para copiar quadros, basta acess?-lo e seguir para o menu do quadro (...Mostrar Menu", canto superior direito). L?, selecione a op??o "...Mais" e depois "Copiar Quadro". Ao clicar nesta op??o, voc? deve definir um novo nome para o quadro c?pia e, em seguida, indicar para qual ?rea de trabalho o quadro ser? copiado, podendo ser a mesma ou outra qualquer. Lembre-se de que cada ?rea de trabalho gr?tis possui o limite de 10 quadros. Ainda ? poss?vel definir a visibilidade do quadro e se voc? deseja manter cart?es.

Em rela??o aos cart?es, ? poss?vel tanto copiar, quanto moviment?-los entre quadros. Interagindo dentro de um cart?o, voc? poder? selecionar o bot?o "--\> Mover" (canto inferior direito) para transferir o cart?o. Essa movimenta??o pode ser feita para qualquer quadro de qualquer ?rea de trabalho da qual voc? faz parte. Ao selecionar a op??o de mover, deve-se indicar qual lista o cart?o ser? adicionado e em que posi??o. A posi??o do cart?o ? definida numericamente, sendo a posi??o 1 aquela mais pr?xima ao topo da lista. Quando se movimenta um cart?o, ele sai do quadro de origem e passa a ocupar o quadro de destino. Existir? apenas 1 cart?o. Para copiar um cart?o, basta clicar no bot?o "Copiar" (canto inferior direito) e selecionar o t?tulo, quadro, lista e posi??o para esse cart?o c?pia. Quando um cart?o ? copiado, haver? n?o mais apenas 1, mas sim 2 cart?es: um na origem e outro no destino

comments: author: hsst Somisis
body: Ao copiar um quadro, os anexos, coment?rios s?o copiados?


Tags: atl-gruland
Due date option missing?
Asked by Saint Crow:

![sdfsdf.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/211127iAF565C82A87A2A80/image-size/large?v=v2&px=999 "sdfsdf.PNG")

Am I missing something? The option to add the due date is just gone...?


Answers:
author: Saint Crow
body: Never mind, you just cant do this on template cards...


Tags: due-date
Can a person be assigned a task and not be a member of the card?
Asked by Lisa McManus:

Trying not to overload people with notifications that do not apply to them. If they are assigned a task on the card and not a member of the card, will they just get notifications for their task or for the whole card?


Answers:
author: Sagar Rao
body: Hi Lisa,

You can add a person to a task/checklist item without adding them to the card. When they are just part of the task they do not receive any notification on comments or changes done on the card.

If they are specifically called on the card, they will be notified.
Can you add automation to templates?
Asked by Heather Lloyd:

I'd like to add automation for checklist application to a template board for my team. Is this possible?

Thanks fam!


Answers:
author: Victor N
body: Hi Heather, you can add the automation first to the board before converting the board to a template( or in this case, create a board from the template, add the automation and then make it a template again)  
When your teammates reconvert the template to a board it will still have the saved automation.   
I hope this helps answer your question :)
Change cover colour
Asked by Ioannis Alexis:

Hey everyone. Is it possible to automatically change card cover colour as we are moving towards the due date?

Also is it possible to see stats of the tasks that were completed before the due date and the task that were completed overdue. So you can evaluate the performance of a member of the board?


Answers:
author: Amma Joy
body: I think automatic card cover colour changing is not yet there...!
Free Account and Multiple Users
Asked by FE:

With the "Free" account, is it possible for multiple members of our organization to be on multiple boards (and/or workspaces) depending on their various projects?

I understand that each workspace has a limit of 10 boards.

Can anyone please clarify?

Cheers!


Answers:
author: Vishaal S
body: Hi there, Welcome to the Trello community!

You can have as many members as required on a Free workspace, Here are some additional context on how the Free plan works, Sorry If I'm repeating the things you've already specified.

On a free plan, one workspace can have up to 10 boards. You can still create any number of workspaces, but each one has a 10-board limit. Members who have been invited to a board can only access that board; but, if they have been invited to a workspace, they can view all of the workspace's boards. Additionally, all members of the Free workspace are admins and are on an equal footing, which entitles everyone to make changes to the collaborative space you all share, including inviting other members to join, editing the workspace profile, and other settings.
I have Trello Premium and I want to add a new member on the board
Asked by Melkon Marashlian:

I have Trello Premium and I want to add a new member on the board:  
1. What do I do as an administrator  
2. What does the new member er do from scratch  
3. how does he log onto and see our company boards


Answers:
author: Sagar Rao
body: Hello Melkon,

Welcome to Trello Community!

* What do I do as an administrator - You will have the option to add the new user as a guest or as a member of the workspace. Guests are free when they are added to the first board and their access is limited to just the board that you have added them to. Adding a user as a full-time member would be chargeable and they will have the ability to create new boards on the workspace. Here are the instructions -
  * <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>
  * <https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/>
* What does the new member er do from scratch - When you add the new member to your board or workspace, they will receive email instructions to set up and log in to their account.
* How does he log onto and see our company boards - You will need to add these new members to the boards you wish to share with them. You can follow the instructions here - <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>

Hope this helps!

You can always reach out to us by filling out the form here - <https://trello.com/en/contact>
Reactivate a removed/deleted user on a Trello board
Asked by PJ:

We accidentally deleted/removed an important userfrom a Trello board. Is it possible to reactivate the user?


Answers:
author: Robert Ha
body: Hey PJ,

First of all welcome to the community!

If the user has been removed from the Trello board you can easily re-invite the user back to the board itself.

If the user was deactivated, a Workspace admin can reactivate them by clicking on the reactivation link on the Members tab next to the user's name.

comments: author: Monica Obrien
body: what if the user does not have a reactivation link next to the users name ?
Trello Board Filtering - Web Vs IOS App differences
Asked by Robert Sciacaluga:

Hi, id appreciate if someone could help with Trello board filtering.

Whilst using the IOS app the filtering feature is very powerful and correctly shows the cards on the relevant lists on my board when filtering by words.

However for some reason whilst using the web screen, the same filtering feature on the same board does not work... can anyone explain this?

Please see screenshots below of the two identical filtering Ops on both systems.

Thanks

![Trello filtered.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/211037i7F06C0F063BCE007/image-dimensions/575x168?v=v2 "Trello filtered.JPG")![IOS Trello Filtered.png](https://community.atlassian.com/t5/image/serverpage/image-id/211038iC7C8BF6BE7B101B0/image-dimensions/191x338?v=v2 "IOS Trello Filtered.png")


Answers:
author: Rafael Dill
body: Hi [@Robert Sciacaluga](/t5/user/viewprofilepage/user-id/5008233) , Rafael here from Trello Support.

Apologies for this. I have managed to reproduce the same error on my end so this is definitely a bug. I'm going to escalate this to our product team.

The way Trello search for cards on the App is not the same as we use on the browser, we understand that this is not optimal but we are working to have the same search tool on both systems.

If there's anything more we can help you with, let us know!

All the best,  
Rafael Dill  
Atlassian Support - Trello
Why can't I view/ download attachments?
Asked by Helena Frieling:

I recently have the issue that when I want to preview pdf's in Trello they're super zoomed and I can't dezoom the documents neither can I download them. When I try it always says download interrupted.

Does someone else experience this issue or knows a solution?

Thanks!


Answers:
author: Sal
body: Hi Helena,

Welcome to the community!

That's definitely something unusual to be seen on Trello. Honestly, I haven't seen this issue before, but probably it's something new.

Would you mind opening a ticket with us using our contact form [here](https://trello.com/contact#/)? Then, when opening a case with us, we can work directly with you and further investigate the problem you're experiencing.


Tags: download

pdf

preview
Help with old...but new....account
Asked by Anita Green:

I haven't used Trello for ages but I think it would really help with some team planning, so I've just tried logging on. But since I last used it I've got married and so have a new name and email address. It didn't recognise my old email address so I've created a whole new account with my new details, but obviously I'm now not part of any of the old lists etc that I used to be on when I used it ages ago.

What's the best thing to do?

Should I just ask people to re-invite me? Or should I have tried to log in with my old account and just changed my details?

TIA


Answers:
author: Sal
body: Hey Anita,

Welcome to the community!

Suppose you still have access to your old email associated with your old account. In that case, you could try resetting the password, log in, and then start inviting your new account to the boards and Workspaces your old account is associated with. This will allow you to regain access to all the old content you used to work on Trello.

However, if you no longer have access to the old email, the best option would be the one you mentioned. Which is asking for members on the boards and Workspaces to invite your new account. So you can start working on the boards with your new account.

I hope that helps you!
Sync of Google Calender witb Trello
Asked by QUALIS ENGINEERS:

Hi,

Can we sunc Google Calender with Trello ??

Please reply.

Manoj


Answers:
author: Violetta Chernobuk
body: Hi [@QUALIS ENGINEERS](/t5/user/viewprofilepage/user-id/5008141)   

It's Violetta from Planyway team:)

You can use [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) to see and edit Trello cards in your Google Calendar and see Google events together with Trello cards in the Planyway calendar. 2-way sync is available for the paid plan, one-way sync is free and lets you use the sync for viewing purposes: <https://planyway.com/help/integrations/google-calendar-integration>   

![Planyway Google Calendar Integration Connect Google Calendar](https://files.planyway.com/assets/3.0.418/integrations-google-connect-google-calendar.png)
Customer profile
Asked by Mendy Friedman:

Hi. Which power up can I use for trello to have customer profile?

Also I don't want my tech to see all columns, is there any 3rd party app I can integrate to use for my techs to see only their assigned jobs and the details?


Answers:
author: Antonio Panea
body: Hi [@Mendy Friedman](/t5/user/viewprofilepage/user-id/5008113) ,

if you are looking for something related with customer profiles I would suggest to take a look at [Crmble Power-Up.](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble)

There are some templates when starting with the installation that could help you out with that.

Hope it helps.

Cheers

Toni
How do I fix the 'interrupted' error when downloading an attachment?
Asked by Sean Miller:

When I try to download a pdf attachment I added on my card, it keeps saying 'interrupted'. Does anyone know why?


Answers:
author: Alex W
body: Hey [@Sean Miller](/t5/user/viewprofilepage/user-id/5008063) - are you using the MacOS app? If so, we've released an update to fix this issue, can you update your app to version 2.13.6?

comments: author: Sean Miller
body: Thank you!

It worked!


Tags: attachment

download
How do I show more verbose out for source code checkout?
Asked by Brent Villalobos:

I have a custom repository plugin that many of my Bamboo plans use. In a job's log file, the source checkout step has two lines:

|----------------------|-------------------------------------------------------|
| 09-Sep-2011 10:33:51 | Updating source code to revision: 2011/09/09 10:30:47 |
| 09-Sep-2011 10:34:13 | Updated source code to revision: 2011/09/09 10:30:47  |

My plugin shells out to another application that prints a lot of output to stdout. Is there a way I can get that output shown in the job's log file?


Answers:
author: Przemek Bruski
body: You should be able to get the plan result key from BuildContext passed to retrieveSourceCode method.

Use it to retrieve the build logger from BuildLoggerManager buildLoggerManager.getBuildLogger(planResultKey).

Then, pump the output from the process you have spawned and log the lines using buildLogger.addBuildLogEntry();