youngmon/atlassian-qna huggingface dataset:
Insert JIRA Ticket Functionality Not Supported on Downloaded?
Asked by Armon Tiongco:

I need the feature illustrated in this documentation:

<https://confluence.atlassian.com/display/DOC/Inserting+JIRA+Issues>

This allows the user to insert a single jira ticket along with its information.

However, the only macro available in the market place is this one:

<https://ecosystem.atlassian.net/wiki/display/CONFJIRA/Confluence+JIRA+3+Plugin>

It only has a way of displaying multiple tickets at the same time in form of a table.

How do i have the Insert JIRA Ticket Macro that i need?


Answers:
author: Armon Tiongco
body: i see.. technically im not the one doing the integration. I will ask the one incharge - because we already have accounts from JIRA usable in our Confluence but i'm not sure if thats enough to point out that we already have it integrated.

Once integrated, does this mean that we can already use the Insert JIRA Ticket Issue?


author: Christian Czaia _Decadis AG_
body: Actually I'm not quite sure what you want:-) You have to establish an application link between your JIRA and your Confluence instance:

<https://confluence.atlassian.com/display/DOC/Configuring+Application+Links>

and stick to the doc you posted yourself:

<https://confluence.atlassian.com/display/DOC/Inserting+JIRA+Issues>

Cheers Christian

comments: author: Christian Czaia _Decadis AG_
body: What version are you using?


Tags: confluence-administration

jira
viewing Jira Reports/gadgets in Confluence
Asked by Peter Lyons:

Hi..I want to create a dashboard using a confluence page to display the burndown charts for multiple sprints. Is this possible.

Also, I want to display only certain data (table/wiki) from a different confluence page, any edits made from the souce page should replicate in the copied or replicated page..


Answers:
author: Jason Caragan
body: Hi Peter,

It's certainly possible to add JIRA and GH gadgets to a Confluence page - have you [configured Application Links](https://confluence.atlassian.com/display/DOC/Adding+JIRA+Gadgets+to+a+Confluence+Page) between the two already? If you're using OnDemand, the Application Links are pre-configured, but you'll want to [file a support](https://support.atlassian.com/secure/CreateIssue!default.jspa) ticket to ensure the gadgets have been enabled on your instance.
> Also, I want to display only certain data (table/wiki) from a different confluence page, any edits made from the souce page should replicate in the copied or replicated page..

You can actually use the Confluence [excerpt](https://confluence.atlassian.com/x/XkIC) and [excerpt-include](https://confluence.atlassian.com/x/Y0IC) macros for this exact functionality.


Tags: community
Is there a shortcut way to use 2 macros together?
Asked by SteveR:

We're using Confluence for some product documentation. The documentation has lots of chunks of text that are reused in various places, so we're using "Include Page" to pull them into the right place. But every time we pull them into the page we also want the chunk to be expandable/collapsible, so we're using the expand macro.

This means that every time we pull a chunk of text in we have to use 2 macros separately, like this:

expand "Chunk title"

include page "Chunk title"

There are thousands of these chunks, so it's very tiresome doing this repeatedly.

Is there a way we can combine the expand and include together in a shortcut, to speed this up?

Thanks!


Answers:
author: David at David Simpson Apps
body: Try this user macro:

```
## Macro title: Expand and Include Page## Macro has a body: N## Body processing: Selected body processing option## Output: Selected output option#### Developed by: David Simpson, AppFusions &lt;david@appfusions.com&gt;## Date created: 2013-06-20## Installed by: My Name## See: https://answers.atlassian.com/questions/182288/is-there-a-shortcut-way-to-use-2-macros-together## Source: https://gist.github.com/dvdsmpsn/5822321## This is an example macro## @param Name:title=Page Name|type=string|required=true|desc=Your page name## @param SpaceKey:title=Space Key|type=string|desc=Add the space key if including from another space#if($paramSpace)  #set($includeName = "$paramPacekey:$paramName")#else	#set($includeName = $paramName)#end&lt;ac:macro ac:name="expand"&gt;	&lt;ac:parameter ac:name="title"&gt;${paramName}&lt;/ac:parameter&gt;	&lt;ac:rich-text-body&gt;		&lt;ac:macro ac:name="include"&gt;			&lt;ac:default-parameter&gt;${includeName}&lt;/ac:default-parameter&gt;		&lt;/ac:macro&gt;	&lt;/ac:rich-text-body&gt;&lt;/ac:macro&gt;
```

Updates here: <https://gist.github.com/dvdsmpsn/5822321>

More on user macros:  
https://confluence.atlassian.com/display/DOC/Adding,+Editing+and+Removing+User+Macros

comments: author: SteveR
body: Thanks David, I'll give it a try!


author: SteveR
body: Hi David,

I had a go with this but so far get a message saying "Unable to render {include} The included page could not be found." I guess I'm doing something silly with the way I'm entering page names (using a wildcard hasn't helped either) but just to check: is there any particular trick to entering page names correctly?

Also, it turns out we're likely to use the "excerpt include" macro, not the "page include" one ... so the user macro will need to be adjusted for this. It'll still help to get the page include working first, though.

Thanks again for your help!

Rachel
Confluence SSO
Asked by saurabh bhagat:

For Kerberos SSO plugin for confluenece on the marketplace the

##### authenticator.properties {#toc-hId-1088444254}

do we need to create this file or it is created automatically?

and 1 more question , I have thousands of user in Active Directory

is it possible with this free plugin kerberos-lib.jar

to perform sso


Answers:
author: David at David Simpson Apps
body: Configuring Confluence SSO with Kerberos is non-trival, so at AppFusions, we provide our [Kerberos SSO authenticator for Confluence](http://www.appfusions.com/display/KBRSCJ/Home) with the installation service included.

Since we changed to controlled service-inclusive deployments, instead of "do-it-yourself" deployments, success has been 100%. Prior to providing the inclusive service, success for the customer was low.

comments: author: saurabh bhagat
body: ok but i want to do it Manually!!!


author: David at David Simpson Apps
body: @saurabh bhagat Have fun ;)


Tags: sso
Changing out directories services from LDAP to Active Directory on confluence
Asked by Jaime Romaguera:

Hi,

We are moving our directory services from LDAP to Active Directory. When I disable the ldap (old) service the ldap users are also remove from local groups on confluence which will cause issues with permissions. I wondering if there is a way around this issue. Can I move these users to confluence internal directory? How can I do it and will this fixed the issue, or are there another solution that I can use????

Many Thanks for any help you can provided.

Regards

Jaime


Answers:
author: Jaime Romaguera
body: FYI! Found a solutionIf you add new directory services example (Active Directory) to your Confluence you will need to export all the users and local groups they are link from your old directory services. Then import the information to the new directory services you created on Confluence. If you follow this link you should not have an issue.<https://confluence.atlassian.com/display/CONFKB/Migrate+Local+Group+Memberships+Between+Directories>RegardsJaime


author: Tiago Comasseto
body: Hi Jaime,

There isn't enough information to be sure that it'll work, but depending on your Confluence version and some details in your environment, it may be easier just edit the current LDAP settings in Confluence and point it to your AD.

This configuration has potential to work if the usernames in your AD are identical as the username in your old LDAP. You can see more details on how to edit the LDAP setting in Confluence latest version in this [documentation](https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory).

I hope it helps.

Cheers


author: BernardoA
body: I believe Comasseto is right, because I've heard that some other customers that moved from LDAP to AD worked fine because the users simply have the same username.


Tags: confluence-administration
Read Only Users
Asked by twong_atlassian:

we like to create new readonly user for confluence, what permissions we need to setup for that.


Answers:
author: twong_atlassian
body: I would create a group called read-only. This group would be added to global permissions as a group with 'can-use' permission.

I would then go and add the read-only group to every space that you would want to make available to whatever script/user is going to use this by giving it only view permisssion.


author: twong_atlassian
body: This is a question from a support case. Publishing out to the community for creative ideas.
Most Viewed macro
Asked by adam glegg:

Hi All,

Just a quick questions is there any Macros that will display the "most clicked" or most viewed pages on Confluence ? i have had a search for them, however the only ones i can find restrict performance of Confluence itself.

Regards

Adam Glegg


Answers:
author: twong_atlassian
body: I'd utilize google analytics for that, but check this thing out:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=154239308>


author: Marc Moroz
body: So the answer is "No. Atlassian doesn't provide something as basic as Most Viewed or Popular pages." Use Google Analytics or buy *another* plugin.


author: Vadim Rutkevich
body: Hi Adam,

please take a look at our app [Favorite Pages](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.favoritepages/server/overview). This app continuously your page visits and display the list of top visited pages. You can set hotkeys for their quick access from any place in Confluence. Additionally it shows the list of pages saved for later. So you can instantly transition to their editing without any additional browsing through spaces.

Thanks.

Best Regards,

Vadim Rutkevich \[StiltSoft\]


author: Natalie Hobson
body: It's not a macro, but you can view "Most Popular Content" in the Space Admin \> Activity section of a space to see which pages of that space are most popular.

There is the [Viewtracker Plugin](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.viewtracker), but it displays data on a particular page or blog, it doesn't compare pages to display popularity.

Hopefully someone else answers with what you are looking for, but maybe one of those would assist you in the meantime? :)


author: Natalie Hobson
body: Oh, thanks Oliver! My instance doesn't have the [Reporting Plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.reporting) that you speak of installed, so I wasn't aware of that. The functionality is a lot like the activity section of Space Admin, however (although the graphs shown in the screenshot you provided look nicer). :)


author: Oli S
body: Hi **[Natalie Hobson](../../users/10081/natalie-hobson/), o**f course you are able to create such an overview with the Viewtracker (not only on the page /blogpost ).

You can use the Space reports: <http://bitvoodoo.ch/plugins/confluence-viewtracker-plugin.html#space-usage-reports>


author: adam glegg
body: thanks so much for that guys !
OnDemand License
Asked by Lars:

I bought the Confluence OnDemand License and tried to check it at My Atlassian but i was wondering, there are zero licenses.

Is this cause of the 30 days trial periode? Will the license appear after the trial ends?

Greetings


Answers:
author: Daniel Borcherding
body: Lars,

Do you have a SEN number from your purchase?

This is a questions that can likely be best handled by dropping an email to [sales@atlassian.com](mailto:sales@atlassian.com) or creating a support request on our[support portal](https://support.atlassian.com/).

If you use either of those avenues please include your SEN.


Tags: cloud

confluence-cloud
6 times administration user
Asked by Lars:

Hello,

i recently checked the users on my confluence and was wondering:

ive got 6 user profils as administrator in the are users. The normal members are ok, just 1 account per user. But me as admin, having 6 user accounts in this user area, this is strange...

Greetings


Answers:
author: Dave
body: It's related to <https://jira.atlassian.com/browse/CONF-29072> which is marked as fixed, but not yet deployed. If you open up a support request at <https://support.atlassian.com> an engineer can go ahead and remove those duplicates from the database.


author: Lars
body: Account IDs: Heres the difference, there is only one of my accounts. Under the point "persons" right in confluence there are appearing 6 users, in the user administration only 1. So it cant be different IDs or directory. Groups are showing only one account aswell.

comments: author: Nic Brough -Adaptavist-
body: But are all six showing with identical logins? What directories are they coming from?


author: Lars
body: Every ID is identical.

Heres a picture from the [User Administration](http://www.pic-upload.de/view-20412506/Bildschirmfoto-2013-08-15-um-00.57.07.png.html). Like you can see, there arnt six users of mine, here is only (like it should be) one.


author: Nic Brough -Adaptavist-
body: So the problem is simply that the user directory is showing your account 6 times. Everything else is fine?

Very much sounds like a bug in the user directory display. I've not seen it before, except when duplicating accounts in Crowd by accident (although that was for everyone, not just admins)

I think I'd raise this with Atlassian support. It's definitely broken, but I can't see quite where.


author: Lars
body: Maybe [this](http://www.pic-upload.de/view-19785590/Bildschirmfoto-2013-06-21-um-00.46.39.png.html) will make things more clearly...

comments: author: Nic Brough -Adaptavist-
body: Ah, yes, that clears it up perfectly, thank you. There appears to be six identical accounts - same email, same avatar, same display name.

A few things I'd start looking at, mostly by descending into the actual accounts and checking all the details

Look at the account IDs - are they all the same as well? (For example, on one of my systems, I log in as "nic" or "nicb" - same email and display name, but different physical accounts)

If you can, look at where they are coming from - do the accounts all have the same "directory"? I ask because we sometimes see odd things happen when messing with test systems - a user with an internal account, an external crowd, an LDAP account, etc

Could you check the "groups" list? If you look just at "admins", does it show all 6 of you?


author: Nic Brough -Adaptavist-
body: I don't quite understand what you mean here? You have 6 users and you've made all of them administrators? Or you have 6 users and you did not want them in the admin group and you don't know how they got in there?


Tags: cloud

confluence-cloud
Dashboard Getting Started Guide
Asked by Lars:

Can i delete the "Getting started guide" and replace it with something else?

Thanks!


Answers:
author: TIAN YUQI
body: I really hate I can't delete the "Getting started guide", really.


author: SarahA
body: Hallo Lars

Yes, if you're using an installed version of Confluence (not Confluence OnDemand). It is not configurable via the web interface, but you can update or remove it by editing the site layout. Here are the docs:

<https://confluence.atlassian.com/display/DOC/Customising+the+Getting+Started+Guide+on+the+Dashboard>

It's worth noting that the getting-started section of the dashboard is visible to Confluence administrators and system administrators only.


Tags: cloud

confluence-cloud
Messages to users
Asked by Lars:

Is it possible to write a message via confluence directly to a user?

I know that its possible to mark ppl, share things or leaving comments. But is it possible to write a simple message?

Greetings


Answers:
author: Ale? La?ar
body: And if you dont want to use chat and you are admin, you can send it via admin console from email section :)


author: Bruna Griebeler
body: Hi Lars,  

Confluence does not have a communication tool within by default. However there's a third-party plugin that allows private communication among users in confluence.  
[](https://marketplace.atlassian.com/plugins/com.wikistrat.confluence.private-messaging)<https://marketplace.atlassian.com/plugins/com.wikistrat.confluence.private-messaging>

Hope it helps!


author: Daniel Borcherding
body: Lars,

Are you looking for an instant messaging utility?

We are working on integration with [HipChat](https://www.hipchat.com).

Right now there is a promotion where Hipchat is free for teams under 5 and just $2/person/month after that.


Tags: cloud

confluence-cloud
Error configuring Gliffy add on
Asked by Andrew Honacker:

When we go to Configure the Gliffy Plugin it shows a license error and no way to license it.

The customer ID lists N/A

The license type reads:

\<label style="color: #707070; float: left; margin-left: -250px; padding: 5px 0px 0px; position: relative; text-align: right; width: 235px; word-wrap: break-word; font-family: Arial, sans-serif; font-size: 14px; line-height: 20px;"\>License Type\</label\>Atlassian OnDemand License (Inactive)

How do we enable/license Gliffy?


Answers:
author: Andrew Honacker
body: It's working now. Didn't realize it had to be licensed from the Atlassian site. The Marketplace says to go to the Gliffy site.


author: Andrew Honacker
body: <https://rghentertainment.atlassian.net/wiki>


Tags: cloud

confluence-cloud
How do I insert a STATIC jira issue table in confluence?
Asked by Hakan Kilic:

I know you can insert individual JIRA's into Confluence, and you can also search using JQL and insert all the results as a table. The problem is that I want to create an agenda page that has a set of JIRAs (say 50 of them) that match a certain criteria.

But I don't want this table to change from week to week - I want the table to be a static list of Jiras. This is because I can then refer back to this meeting agenda page months from now and see the list of Jiras that were set for that meeting.

Right now any table I insert of Jiras is always dynamic. I'm looking to see if there's a way to insert a table of static jiras. Any help is appreciated!


Answers:
author: Daniel Wester
body: The simplest way might just to pull up the issue navigator in JIRA and depending on the browser (this works for me in Safari) just copy the table and then paste it into the page in Confluence. You'll have to do some trimming afterwards. Works for me on JIRA 6.0 and Confluence 5.1.

comments: author: Hakan Kilic
body: Yeah that actually may work as a manual workaround.


author: Bob Swift (personal)
body: [How to archive pages with dynamic content](https://bobswift.atlassian.net/wiki/display/RUN/How+to+archive+pages+with+dynamic+content) describes in general how to do similar things using the [Run Plugin for Confluence](https://bobswift.atlassian.net/wiki/display/RUN)

comments: author: Hakan Kilic
body: I was hoping not to have to use plugins, as I don't have access to install them on my Confluence instance (unless Run is a standard one out of the box?)


author: Jobin Kuruvilla [Adaptavist]
body: If there was only a handful of issues, you could have created the JQL like this:

key in (XYZ-1, XYZ12, XYZ24)

With 50 issues, it is a pain.

comments: author: Hakan Kilic
body: Wish I could, but the JQL is more complext (I'm looking for a specific project, with a status, and expect 20+ Jiras out of a list of more than a hundred).


Tags: jira
webDAV addon for firefox
Asked by Lars:

Hey,

i installed webDAV on my Firefox.

BUT:

I configured it like the guide said. When i try to open the my excel file, nothing happens. I can press the button "edit in office" 100 times, nothing happens.


Answers:
author: AndrewA
body: Allo,  
I am not exactly sure why this is happening but there are a few reasons it can. First, we have excel installed yes (I assume so but ya never know)? Second, in the webdav connector did we specify the extensions to use in Fire Fox? For example, if xls is defined but xlslx is not the app is not smart enough to know that xlsx is an excel file as well. Finally, Windows machines have issues with non-ssl communication and webdav, do we have SSL setup on the site? If not then we may need to make changes to the windows registry to allow non-ssl communication.

Cheers,  
Andrew Campbell


Tags: cloud

confluence-cloud
Packaging overwritten decorator vmd files as a Confluence plugin?
Asked by Robert Hall:

I've customized a couple of the vmd files that are present in the \<confluence install dir\>/confluence/decorators/components/ folder. I've been able to manually copy the customized files and place them there and restart confluence and every thing works fine. But I'd like to package these files in a Confluence plugin and deploy them that way. Is this doable? I've looked at the layout and decorator tags for atlassian-plugin.xml, but haven't figured out a way to get these vmd files in the right folder at deployment time.


Answers:
author: Hugo B?dard
body: I found this by looking at the documentation theme plugin (it is in the atlassian-plugin.xml file inside the atlassian-plugin tag) :

```
&lt;layout key="main" name="Main Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/main.vmd"&gt;            &lt;resource type="velocity" name="decorator" location="doctheme/decorators/main.vmd" /&gt;    &lt;/layout&gt;    &lt;layout key="page" name="Page Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/page.vmd"&gt;            &lt;resource type="velocity" name="decorator" location="doctheme/decorators/page.vmd" /&gt;    &lt;/layout&gt;
```

This overwrites the main.vmd and page.vmd in "\<confluence install dir\>/confluence/decorators/" with your main.vmd and page.vmd files located relative to your atlassian-plugin.xml in this folder : "doctheme/decorators/"

comments: author: Hugo B?dard
body: If you want to develop a theme, you will also need to include these lines inside your theme tag in order to apply these decorators everywhere your theme is enabled :

```
&lt;layout key="the.key.of.your.plugin:main"/&gt;        &lt;layout key="the.key.of.your.plugin:page"/&gt;
```


Tags: confluence-app
Confluence Upgrade - Build Number issue.
Asked by Trevor Hunt:

I had a local OnDemand test instance installed. I wanted to upgrade the content for a demo and made a back of the OnDemand instance to import into the test instance. The OD install I was running is 5.1-OD-9. I rebooted the server and got a build error so I downloaded OD version 5.1-OD-13 and upgraded to it. Still receiving the same build error.

Any ideas? Here's the exact error:

```
Confluence will not start up because the build number in the home directory [4323] doesn't match the build number in the database [4332].
```


Answers:
author: Daniel Borcherding
body: Hello,

You may want to check your \<confluence_home\>/confluence.cfg.xml. Ensure that your license details were not wiped out. A quick and dirty hack is to change your build number in this file to the number confluence expects. You may also want to truncate the versions table inside Confluence.

I am just curious what you are trying to achieve here. Are you pulling down another copy of data from your OnDemand instnace to a local install? If there is data in your local instace you can do without you could also just perform another xml export from OD and import into a fresh 5.1-OD-13

comments: author: Trevor Hunt
body: Thank you for the guidance. Yes, I was trying to pull another copy of data from the OnDemand for local install and maintain the add-ons, etc. Was hoping to save time and it appears it's cost me.


Tags: confluence-administration