youngmon/atlassian-qna huggingface dataset:
Confluence and AD connection via SSL
Asked by Alexey Eronko:

Hello,

I can't setup connection between confluence 4.3 and my Active Directroy server.

I managed to setup it without ssl but with ssl it doesn't work. I have keystore with following certificates :

1. Certificate of my active directory server.

2 Certification of my CA which sign certificate #1.

Here is simple manual but it doesn't work for me.

<https://confluence.atlassian.com/display/CROWD/Configuring+an+SSL+Certificate+for+Microsoft+Active+Directory>

I get the following exception :

Root exception is javax.naming.CommunicationException: off  
ice.company.com:636 \[Root exception is javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: No subject alternative DNS name matching [office.company.com](http://office.company.com) found.\]\]

My server certificate CN is : [server.office.company.com](http://server.office.company.com) and I use this name in confleunce configuration.

What might be the problem ?

Regards,

Alexey


Answers:
author: JohnA
body: Hi Alexy,

I believe the problem here is that the embedded Crowd in your Confluence verifies the hostname on SSL certificates whilst communicating with LDAP servers over SSL, as documented in this ticket: <https://jira.atlassian.com/browse/CWD-2690>

What this means is that the hostname must match that on the SSL certificate or Confluence will not connect to the directory. This is by design, so you will need to workaround this in one of the folllowing ways:

1. Fix the certificate to contain the correct name. This is the preferred (and most secure) fix.
2. Using an 'ldaps' connection URL and leaving 'Secure SSL' (on Crowd) or 'Use SSL' (in Embedded Crowd) **unchecked** in the Crowd Console will use an SSL connection but will not verify that the hostname and certificate match.
3. Edit /etc/hosts to allow you to use the incorrect name in the certificate. Add the FQDN on the certificate and match it to the IP address of the server.

Hopefully one of the above options will resolve your issue for you.

All the best,  
John

comments: author: Alexey Eronko
body: Thanks a lot for your help.

We opened bug report <https://jira.atlassian.com/browse/CONF-26826>

Also I added comment to workaround tiket : <https://jira.atlassian.com/browse/CONF-26049>


Tags: active-directory
Confluence 4.3 not working after upgrade
Asked by Shawn Ashmore:

We mistakenly tried to upgrade before renewing license. We then followed the procedure here ([https://confluence.atlassian.com/display/DOC/Upgrading+Beyond+Current+Licensed+Period?focusedCommentId=302812303\&#comment-302812303](https://confluence.atlassian.com/display/DOC/Upgrading+Beyond+Current+Licensed+Period?focusedCommentId=302812303&#comment-302812303)) to finish the upgrade (4.0 to 4.3). Now all plugins are missing and we cannot see/access spaces from the dashboard, we cannot edit any content, and menus do not render properly. What to do now?


Answers:
author: Jeison
body: Hi Shawn,

I'd suggest that you raise a support ticket at [http://support.atlassian.com](http://support.atlassian.com,), so that the engineers can see exactly what is happening.

Cheers.
How to change colors for tabs in Navitabs for Confluence?
Asked by Karina Clemente:

How to change colors for tabs in Navitabs for Confluence?


Answers:
author: MatthewC
body: are you talking about a plugin? <https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.navitabs>

You can change existing colours and formatting by over-riding the CSS from the plugin using the Custom HTML function.

David Simpson has already got a good answer here: **[https://answers.atlassian.com/questions/21912/how-do-i-override-css-styles-in-the-documentation-theme](/questions/21912/how-do-i-override-css-styles-in-the-documentation-theme)**

comments: author: Karina Clemente
body: Thanks Mathew!


Tags: colour
jira macro caching issue
Asked by B_ Normann P_ Nielsen:

I have a Confluence connected to a JIRA and Application links looks fine.

The JIRA Macro has Cache turned off, but still it is random what I do see in the Macro, mosly

JIRA Issues (0 issues)

But somethis it correctly - shows the issues. Clicking the JIRA Issues links always brings me to the JIRA showing the correct items.

The 2 instances does not have common userbase, but the username/passwords are the same.

Why does this seemeed cached still. I am pretty sure the "problem" lies on the Confluence side, not JIRA.


Answers:
author: Harry Chan
body: Hi, you can go to Confluence-\>Browse-\>Confluence Admin-\>Cache Statistics to see what is being cached.

There is an item called "JIRA Issues". If you click on Display: Advanced, you can edit this cache as well. If you want all JIRA Issues Macro to not be cached, simply set this to 0.

Also, if you want to change things like expiry time etc advanced features, use the ehcache.xml in Confluence.

comments: author: Johannes
body: Hello [@Harry Chan5](/t5/user/viewprofilepage/user-id/781525), hello [@B_ Normann P_ Nielsen](/t5/user/viewprofilepage/user-id/853436),

have you found a solution for the recent Jira / Confluence versions? We are using Confluence 6.13.8 and Jira v8.5.0 and this seems to not work anymore.

The GUI simply does not allow a value below 1.

I tried to set the value manually to 0 in the created cache-settings-overrides.properties and restarted the server. It still doesn't work.


author: Normann P_ Nielsen _Netic_
body: Use

\<ac:parameter ac:name="cache"\>false\</ac:parameter\>

Its not a GUI options, so the page source need to be edited use [https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview)

So the complete macro is like:

\<ac:structured-macro ac:name="jira"\>  
\<ac:parameter ac:name="columns"\>Summary,key,Reporter\</ac:parameter\>  
\<ac:parameter ac:name="server"\>Netic JIRA\</ac:parameter\>  
\<ac:parameter ac:name="maximumIssues"\>1000\</ac:parameter\>  
\<ac:parameter ac:name="cache"\>false\</ac:parameter\>  
\<ac:parameter ac:name="serverId"\>1b92b7a9-e280-3ff3-9ef9-1d9585f4e0cb\</ac:parameter\>  
\<ac:parameter ac:name="jqlQuery"\>status not in (Resolved,Closed,Frozen)\</ac:parameter\>  
\</ac:structured-macro\>

Try setitng in a few JIRA Macros in a page, save, edit and investigate them via the Source Editor


author: Johannes
body: Thank you very much!


Tags: jira

macro
Seraph originalURL different from confluence baseurl
Asked by Steve Gerstner [bridgingIT]:

We are using a CAS-Server for SSO

So I have a seraph-Config like

\<init-param\>

\<param-name\> login.url\</param-name\>

\<param-value\> https://\<cas-server-name\>:9443/cas-server-webapp-3.4.2/login?service=${originalurl}\</param-value\>

\</init-param\>

\<init-param\>

\<param-name\> link.login.url\</param-name\>

\<param-value\> https://\<cas-server-name\>:9443/cas-server-webapp-3.4.2/login?service=${originalurl}\</param-value\>

\</init-param\>

And here is my problem, cause it uses always localhost:8080/... as originalurl-value.

On the Confluence-side we are using a Apache webserver connect via modproxy to the tomcat like

ProxyPass / <http://localhost:8080/>

ProxyPassReverse / <http://localhost:8080/>

And that's the only point in my whole configration where I've set localhost:8080 and in tomcat's server.xml localhost is the defaultHost.

What I need and what I had expected is that seraph uses the baseurl configured in confluence instead.

Here an example what I've now:

<https://myCasServer/cas/login?service=https://localhost:8080/homepage.action>

and what I need:

<https://myCasServer/cas/login?service=https://myBaseUrl/homepage.action>

How can I quick solve my problem?

Regards Steve


Answers:
author: Jozef Kotl?r
body: We are succesfully using CAS with JIRA and Confluence. You are probably missing following lines in apache configuration:

```
ProxyRequests       Off  ProxyPreserveHost   On
```


Tags: cas

seraph
Confluence Federated Search Results WebPart
Asked by Poova Moodliar:

I cannot get Confluence Federated Search Results WebPart to work.

Im using sharepoint 2010 sp1. authentication is kerberos. latest confluence web part is installed

confluence is 4.3 open search 1.1 and sharepoint plug in is installed and working

both confluence and sharepoint test connection works.

erro that i get is :

Only NTLM, Basic or Digest Authentication is supported

I have tried all the option in the sharepoint search center when creating the federated search location


Answers:
author: Ryan Goodwin
body: Hi Poova,

Basic authentication must be used for Federated Search.

Have a look at this post if you're still working through this:

[https://answers.atlassian.com/questions/115977/no-results-on-confluence-federated-search-webpart-in-sharepoint-fast-search-2010](/questions/115977/no-results-on-confluence-federated-search-webpart-in-sharepoint-fast-search-2010)

Hope this helps!


Tags: search

sharepoint
creater of a page shall NOT automatically become a watcher
Asked by Steffen Heller:

Hello everybody,

we use forms in confluence that allow our partners to hand in requests. The input from these forms is automatically processed to create a new wiki page which is then edited internally.

The problem is that this new page automatically has its creater in the watch list. So for each edit of this page an e-mail goes out to its creater.

Is it possible to prevent this? Is there a setting that prevents the "added by..." person to automatically become a watcher?

I know that the person can simply be erased from the watch list but with expected numbers of some hundred requests per day we are searching for ways to optimize our workflow.

Thanks


Answers:
author: Amalia
body: Unfortunately, Confluence does not provide a feature in the UI to disable the autowatch. But there's a workaround for this, explained in the improvement request: <https://jira.atlassian.com/browse/CONF-22070>


Tags: forms

workflow
Importing Confluence 4.2.2 Space Data into Confluence 5.0 OD
Asked by Mobility Centre - Virgin Australia:

We would like to import Space data from an existing Confluence v4.2.2 instance into the Confluence 5.0 OD instance that has been purchased. Please can you answer the following questions:

1) Are you able to perform this import process on our behalf if we provide the exported space data?

2) The documentation online indicates that in order to convert the data to a format that can be import to 5.0 OD then an instance of 5.0 OD is required to be installed locally and the 4.2.2 data then imported into this first and being exported? Is this correct? Why can we import into a local stand-alone version of 5.0 OD and not into the actual hosted OnDemand instance?

3) In order to install 5.0 OD locally the installation asks for a license key - where can I find this?


Answers:
author: Jonathan Simonoff
body: It isn't that you need to install a local 5.0, but that you need to upgrade from 4.2.2 to 5.0 before you export. That export file can then be imported into another 5.0 installation.


Tags: cloud

conversion

data

import

migration

version
Can you stop Confluence service loading at boot time in Windows 7?
Asked by Peter Andrew Callen:

Can you stop Confluence (and Jira) service loading at boot time in Windows 7?


Answers:
author: MatthewC
body: Yes, login to your windows server, open up the services window (windows \> R \> services.msc) then locate your confluence and jira services. Right click, open properties. Change start up from automatic to manual, click apply and close.Next time windows boots, confluence will not start until you start it manually.Can I ask why? Is there some other problem?

comments: author: Peter Andrew Callen
body: I was looking for Confluence and JIRA ... but the services are Atlassian Confluence and Atlassian JIRA. User error!


author: Nic Brough -Adaptavist-
body: Yes, in the service manager, like other services. Set them to "manual start"
Disable email notifications for all users?
Asked by Matt Snow:

While testing the upgrade from 3.5.6 to 4.3.1 my entire userbase was spammed with recommended pages to read on the test server. I did not want to notify my users that I am testing an upgrade, or to go view the new UI.

I see there are plugins that can be disabled in the new version which is great, but how do I disable other email settings by default? It seems like a global "Default" profile should be configurable for all options under \[username\]-\>Settings.

Many users ask why this is even enabled by default and is a recuring question I would like to head off.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You will have to delete the mails server manually or remove it from DB until a startup parameter can be used to drive it, like it is in JIRA.

<https://jira.atlassian.com/browse/CONF-10004>


author: MatthewC
body: You can always remove the reference to the SMTP server, means that Confluence won't be able to send any emails

<https://confluence.atlassian.com/display/DOC/Configuring+a+Server+for+Outgoing+Mail>

comments: author: Matt Snow
body: while that does prevent what caused me to rant (this was the first thing I did post-upgrade but needed to test email so I added it back), it doesn't solve my problem.
Updating from OnDemand to Hosted Account
Asked by Juan R Bonfante:

Currently we have an OnDemand account with Atlassian, but are interested in migrating to our own hosted solution.

1) What kind of hardware do we need to host Atlassian products on our own servers?

2) If we migrate to a hosted account could we import all of the data our current OnDemand account has?

3) Would Atlassian help/offer support in the migration process?

4) I have a quote of \~$2700 for our suite of Atlassian products, is this a one time fee or a yearly charge?


Answers:
author: Harry Chan
body: Hi Juan,

I'll just add to Mathew's response.

1. The hardware you need depends on the size of your instance and the number of users (and concurrent users). It varies depending on your usage. Generally Confluence and JIRA would need at least 1gb of ram each though.

3. Atlassian can help provide you with the export if you have trouble getting it and instructions on how to import etc... but not much more than that.

4. I'd suggest going with the yearly charge to get the support/updates. 12 months of updates is peace of mind to ensure you get all the latest bug fixes, security patches, etc...


author: MatthewC
body: Hi Juan,

1) Hardware Requirements depends very much on the sacle of your data but here is a good start: <https://confluence.atlassian.com/display/DOC/Server+Hardware+Requirements+Guide>

2) Yes, you have access to the backup manager <https://confluence.atlassian.com/display/AOD/Backing+up+and+exporting+data>

3) They will probably direct you to a local partner: <http://www.atlassian.com/resources/experts>

4) It will be a purchase fee + 12 months support. You don't have to renew but you will not have support or be able to upgrade.
remote APIs
Asked by Tanya Slivka:

Our company would like to use remote APIs and it looks like OnDemand version offers this option:

<https://developer.atlassian.com/display/CONFDEV/Confluence+Remote+API+Reference>

The question is are these APIs available for any OnDeman licenses and if not, what license do I need to have to use remote APIs? How much would this license cost? Where can I find more information about it?

Thank you


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is available for all licenses. Ofcourse only the licensed users will be able to use the APIs where authentication is required.


Tags: cloud

confluence-cloud
Confluence Autoconvert JIRA links
Asked by Kim Wall:

Hello!

I'm currently evaluating Confluence and am running into an issue with Autoconvert. It seems to work for things like Google Maps, but when I paste a link to a JIRA issue (my JIRA instance or even one from [jira.atlassian.com](http://jira.atlassian.com)) it does nothing.

I've checked the plugin and all modules are enabled.

Any thoughts?

Thanks!


Answers:
author: Giuliano C.
body: Hello,

I'm not sure, but maybe you're experiencing a communication problem. If that's the case, you need to import the certificates into both the Jira and Confluence cert stores so that they can both communicate with each other.You will need to do this due to accessing the Jira issue via https. Please, refer to the following documentation, it could help you to solve this problem, if that is the case:

<https://confluence.atlassian.com/display/JIRA/Connecting+to+SSL+services>

Hope it helps!

Kind Regards

comments: author: Kim Wall
body: I saw that, too, but since my current test environments for both JIRA and Confluence are not using HTTPS, would this be a factor? In production everything we have will be SSL, so this will definitely come into play, but should it matter if we're just using HTTPS?

Thanks!

Kim
Pdf flip book in confluence
Asked by Avinash:

Hi,

Is is possible to have a flipbook effect in confluence for pdf docs? If yes, how can we do it? Will it affect the performance of the website?

Thanks,

Avinash


Answers:
author: Matthew J. Horn
body: A utility such as <http://www.flipdocs.com/> does it in Flash, and you can embed Flash in Confluence, so the answer is yes. There are other HTML5-based tools, which you would similarly embed in your Confluence page using the HTML macro.


Tags: pdf
Is Confluence a good product for converting/establishing online web manuals that allow hyper links from 1 doc to another?
Asked by anthony pizzuti:

question regarding confluence


Answers:
author: Karie Kelly
body: Linking and organization is great. However, your evaluation of how good it is will be dependent upon your layout needs. We have attempted to use it for manuals and, unless we have our own instance and utilize some of the Scroll add-ons (they have a cost), the output does not meet our layout requirements and professional presentation needs. We have thus focused on for internal consumption, only, as we are currently using OnDemand, and have limited flexibility due to the limited out-of-the-box plugins, nor the ability to use HTML nor user macros.

comments: author: anthony pizzuti
body: Thanks kalynn


author: Nic Brough -Adaptavist-
body: Yes. It's a wiki - a dynamic, quickly editable CMS type system with rich facilities for linking and navigation.

comments: author: anthony pizzuti
body: thanks Nic-I appreciate it


Tags: atlassian-support
Dragging in "tree" hierarchy view not working
Asked by Jon:

The ability to drag wiki pages to move or reorder them when browsing a space in "tree" or hierarchy view doesn't work in any browser I've tried (Safari or FF on a Mac, FF or IE on Windows). Is there some other way I can reorder child pages under a parent, other than by dragging?

And also, is that dragging problem a bug that needs to be fixed?

Also, while we're at it, I notice that using the "Search Answers" field here at [answers.attlassian.com](http://answers.attlassian.com) generates a 500 Server Error whenever I choose the "OnDemand" radio button instead of "All." Looks like another bug?


Answers:
author: Bruno Rosa
body: Jon, seems to me that you're running into <https://jira.atlassian.com/browse/CONF-26647>. I'd recommend you to add yourself as a watcher in the bug report so that you receive a notification when it is finally fixed. Also, in the meantime, as a work around, you can go to "Tools" \>\> "Move" and than set the new parent page.

Cheers,

Bruno Rosa

comments: author: Jon
body: Thanks, Bruno, for the reference to the bug report!


Tags: cloud

confluence-cloud
How do I add a JIRA Dashboard widget for Confluence Spaces?
Asked by Ian Roseman:

Hi There,

I see activity streams include our confluence updates, but I would like to add a Confluence ONLY JIRA dashboard widget to list all of the Confluence spaces so we can click on them, and jump to Confluence. Does this JIRA Dashboard Widget exist?


Answers:
author: MatthewC
body: if you're just after the list of Confluence spaces, easy...

Create a page in Confluence, with just one macro "{spaces}". This creates you the list of spaces.

Then use the Confluence page gadget (imported from your confluence) to display the page?

<https://confluence.atlassian.com/display/DOC/Adding+a+Confluence+Gadget+to+a+JIRA+Dashboard>

You can also import the list of Confluence activity if you like


Tags: dashboard

jira

space

widget
How to move or hide administrator changes to the page in Confluence?
Asked by Karina Clemente:

How to move or hide administrator changes to the page in Confluence? Currently all changes to each page show at the top of each page. We would like to either move them or hide them so that the page looks cleaner.


Answers:
author: Karina Clemente
body: Hi, we made it work by adding a # in Page Layout as follows:

##parse ("/decorators/includes/page-metadata.vm")


Tags: administration

change
How to Disable the "Sing In" option in Confluence?
Asked by Karina Clemente:

How to Disable the "Sing In" option in Confluence?


Answers:
author: Amalia
body: You can hide the "Sign In" link by adding the following JavaScript into **Confluence Admin \> Custom HTML \> At end of the HEAD:**

```
&lt;script&gt;  AJS.toInit(function(){      AJS.$('#login-link').hide();  });&lt;/script&gt;
```

comments: author: Karina Clemente
body: Thank Amalia!!! I really appreciate your help!
Confluence Federated Search Results WebPart
Asked by Poova Moodliar:

I cannot get Confluence Federated Search Results WebPart to work.  
Im using sharepoint 2010 sp1. authentication is kerberos. latest confluence web part is installed  
confluence is 4.3 open search 1.1 and sharepoint plug in is installed and working

both confluence and sharepoint test connection works.

erro that i get is :  
Only NTLM, Basic or Digest Authentication is supported  
I have tried all the option in the sharepoint search center when creating the federated search location


Answers:
author: BernardoA
body: I believe that this article may help you on this issue:

<https://confluence.atlassian.com/display/CONFKB/Confluence+Web+Part+Not+Working+in+Sharepoint+when+Using+Sharepoint+Plugin+Version+1.0.7>


Tags: search
How to open external links in a new window in Confluence?
Asked by Karina Clemente:

How to open external links in a new window in Confluence?


Answers:
author: MatthewC
body: Or a roll your own version in a user macr

```
## Macro Name: new-window-link## Macro title: New Window Link## Macro has a body: Y ## Body processing: Escape HTML## Output: HTML#### Developed by: Matthew Cobby matt@andamooka.com## @param Link:title=External URL|type=string|required=true|desc=The external URL for the link&lt;a href="$paramLink" target="_blank"&gt;$body&lt;/html&gt;
```

and a usage example

```
{new-window-link:Link=http://www.atlassian.com}Atlassian in a new Window!{new-window-link}
```

comments: author: Karina Clemente
body: Hey Mathew, it worked!!! Thank you so much!


author: Nick Knight
body: Hi Matthew,

I have used your macro (as described above) only problem is that when I click on the link it opens a new page and then adds the address (I entered in the macro) to the end of the URL of that page and tries to open that ? Any ideas what I may have done wrong ?


author: MatthewC
body: If you're asking how to use the Customware macros, the documentation is a bit sparse but it is here

<http://wiki.customware.net/repository/display/AtlassianPlugins/link-window>

and their example is:

```
{link-window:http://www.foo.com/}Link text{link-window}
```

comments: author: MatthewC
body: You could also write your own user macro if you didn't want to use a plugin


author: Abdoulaye Kindy Diallo
body: Karina,

You may want to verify this [doc](https://confluence.atlassian.com/display/DOC/Working+with+Links) and this [improvement](https://jira.atlassian.com/browse/JRA-9380) too. Hope that helps !!!

comments: author: Karina Clemente
body: Hi, thanks for your answer. I ready the doc and the improvement and apparently the only way to do it is with the Customeware Linking Plug in. But how? Any help would be great.


Tags: external

link