youngmon/atlassian-qna huggingface dataset:
Attached files are not able to view properly in altassian conlfuemce page and attachment preview
Asked by Jagadeesh YC:

Attached files are not able to view properly in altassian conlfuemce page and attachment preview is showing link to old file attachment which is causing issues in preview and opening files


Answers:
author: Minh Tran
body: [@Jagadeesh YC](/t5/user/viewprofilepage/user-id/1204613) What confluence version are you using? What file type are you seeing the problem?

comments: author: Jagadeesh YC
body: I have attached Excel files and Im using web version confluence.

Using Page in responsive mode - I assume the formatting adjustment will be automatically responds to increase / decrease in content.

Thanks

-Jagadeesh


author: Minh Tran
body: [@Jagadeesh YC](/t5/user/viewprofilepage/user-id/1204613) I can't find any attachment in this question

Can you attach again?


author: Jagadeesh YC
body: ![Attachment error shown.png](https://community.atlassian.com/t5/image/serverpage/image-id/18661i43CDE71AE7F185B6/image-size/large?v=v2&px=999 "Attachment error shown.png")

Attaching the screen shot for the distorted link shown


author: Minh Tran
body: Ah i see, what you meant.

Can you file a support ticket here so our support engineers will follow up <https://getsupport.atlassian.com>?


author: Jagadeesh YC
body: sure


author: Jagadeesh YC
body: > **Please see the attached screen shot where the file attachment preview is distorted as shown in the attachment** ![Attachment error shown.png](https://community.atlassian.com/t5/image/serverpage/image-id/18470i83B8F7E76A6EB891/image-size/large?v=v2&px=999 "Attachment error shown.png")

**Please help - if you have faced similar issue**
Can't create new space or page
Asked by kjoyal:

Hi,

I recently installed and upgraded confluence (using postgres 2.1).

I did follow configuration procedure but it seems no space where created after the installation and that I can't create any space/page.

Create space button is not accessible and if I try to create a page it can't be found. I guess that's normal if there's no existing space to refer this page with.

Should I uninstall everything and start from scratch or is there's any setting that I need to change ?

Thanks


Answers:
author: Shannon S
body: Kaven,

Postgres 2.1 is unsupported.

In the most recent versions of Confluence, [we support Postgres 9.3 through 9.6](https://confluence.atlassian.com/doc/supported-platforms-207488198.html#SupportedPlatforms-Databases).

I would recommend that you migrate your data to a supported database first and see if you still have the same issue.

If you're not sure of what version that might be can you just confirm with us your Confluence version?

Shannon


Tags: install

space
What's the best way to display an excel spreadsheet with many columns in Confluence?
Asked by Souni Breil:

Hi All!  

I have a spreadsheet which is very long (horizontally) which people need to be able to see well. It has only one sheet.  

I was going to use the excel macro but I read that it will soon be discontinued. If I just upload the spreadsheet as a file, it displays everything in "portrait" rather than "landscape", i.e. page one has the first 5 columns, then there are some cut up graphs on page 2, then some more columns, etc.  

There must be a way to do this?  

Cheers,

Souni


Answers:
author: Alana Fernando
body: [@Souni Breil](/t5/user/viewprofilepage/user-id/347970),

you may consider on below add ons

* [Spreadsheets for Confluence](https://marketplace.atlassian.com/plugins/com.valiantys.spreadsheets/cloud/overview)
* [Excel for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.excel/server/overview)
* [Better Excel Plugin for Jira (XLSX/XLS)](https://marketplace.atlassian.com/plugins/com.midori.jira.plugin.betterexcel/server/overview)

I must say that i personally evaluated Speadsheets for confluence add-on which is almost excel. but we discontinued using the plugin only because excel macro is enough for us at the moment.

But since office macro is going to go away; we are considering on switching to spreadhseets add-on.

*Reference:*

*<https://confluence.atlassian.com/doc/office-excel-macro-375849173.html>*

comments: author: Jonathan Smith
body: Ouch! Didn't know office macro was going away.... Thank you for this.


author: Alana Fernando
body: it is going to hurt. isn't it :-(

Please vote :[CONFSERVER-39829 - Plans to remove the view file macros](https://jira.atlassian.com/browse/CONFSERVER-39829)

[end-of-support-announcements-for-confluence](https://confluence.atlassian.com/doc/end-of-support-announcements-for-confluence-210239673.html)


author: Markos Stefanou
body: Without an add-on you are pretty limited by confluence.

We are using Tableenhancer for Confluence which should cover most of what you are trying to do.

comments: author: Souni Breil
body: Thanks! I am a bit scared of unsupported add-ons though so I don't think I'll try that out.  

I guess Atlassian just wants us to use google sheets ...
How and where can i download specific version of confluence
Asked by dingming liu:

hello i\`ve installed jiracore and jira softwere in my server. i can only found standalone version.

how can i download the plugin install version


Answers:
author: Igor M.
body: Hello,

If you are asking where you can download Confluence, you can do it here: <https://www.atlassian.com/software/confluence/download>

Both, Server Standalone and Data Center versions are there, as well as previous versions in [Server download archives](https://atlassian.com/software/confluence/download-archives). I'm not sure I understand what you mean by plug-in install version, could you clarify?

Regards,

Igor

comments: author: Minh Tran
body: [@dingming liu](/t5/user/viewprofilepage/user-id/1159657) I guess you are asking how to install a plugin in Confluence?

If yes, you can check out the document here <https://confluence.atlassian.com/upm/installing-add-ons-273875715.html>
How and where can i download specific version of Jira?
Asked by dingming liu:

hello i\`ve installed jiracore and jira softwere in my server. i can only found standalone version.

how can i download the plugin install version


Answers:
author: Nic Brough -Adaptavist-
body: There is no "plugin install".

Start simple.

* Jira Core is a "platform" for other Jira applications and add-ons. To get Jira working, you install Jira Core. This provides the basic structure for everything else, so you get projects, issues, fields, users, workflows, and a server platform you can add other things to. You can get it from <https://www.atlassian.com/software/jira/core/download>
* Jira Software is an Application that adds boards, sprints and other Agile functions on top of projects
* Jira Service Desk is an Application that adds SLAs, queues, requests and portals on top of projects
* There are then a lot of apps/add-ins/plug-ins you can add to it as well.

The two applications can be added to Jira Core from "manage applications" and the add-ons can be added from "manage add-ons". The two applications also have downloads, but these are simply Core + Application bundled and pre-configured together so you can do one install instead of having to install Core and then add stuff.

So, I'm afraid your question doesn't make a lot of sense. I'm not sure what you are asking for.

comments: author: dingming liu
body: i mean

Can i install [Confluence](https://community.atlassian.com/t5/Confluence/ct-p/confluence) just like Jira Software as

adding to Jira Core from "manage applications" i do not fund the package can by added to "manage applications"


author: Nic Brough -Adaptavist-
body: Confluence is not a Jira application, it's another service.


author: Minh Tran
body: [@dingming liu](/t5/user/viewprofilepage/user-id/1159657) You can not install Confluence from Jira Core. It is a different application and not a Jira plugin
How can I restrict a user group to a single confluence space?
Asked by Con Christov:

I have created a new user group and given them 'Can Use' permission

The users in this new group are not in any other group including Confluence-users

In the single Space permissions I have given this group permissions.

The problem is that under 'Spaces' 'Space directory' on the main menu bar they can still see and access Other Confluence Spaces.

Is there some overriding permission that I am missing?


Answers:
author: Con Christov
body: Thanks Anup, The New group is not added to any of the other Spaces so has no Permissions.

I found the reason for what happened:

Linking a Space as a Knowledge base for a JIRA Service Desk gives the option "All active users and customers can access the knowledge base without a Confluence license" during the linking. If this is selected it will override any Global/Space/Group Permissions that you have set up for the Space and make it OPEN to all users.

To avoid this use the other option "Only licensed users who have [access to the space"](http://10.252.5.51:8090/spaces/spacepermissions.action?key=ULO)but be aware that if adding Customers via the JIRA Customer function they will not be considered "Licenced users" unless you manage their User details and add them to a Group or as individuals.


author: Anup
body: Go to the permissions screen for each of the Spaces and ensure that that the **View** permission is disabled for this particular group.

You may have to add the group to the space permission in order to disable their View. Try it with one space and check.
Populating values from specific Jira fields into a knowledge base page in Confluence
Asked by Josh DeLapp:

I am quite new to both Jira and Confluence. My company has the former product and is evaluating the latter as a possible knowledge management solution. We are also looking to implement knowledge-centered service.

Here's what I'm looking to do:

* Create a KB template in Confluence, with variables/placeholder fields that will populate with data from a corresponding field in Jira
* Add a control when closing and resolving a ticket to send the current issue number to Confluence, create a new KB page based off the template, and populate the data from Jira into the page

It seems like this should be possible, since Jira and Confluence are intended to work hand-in-hand, but if so, I haven't found it during two days of testing and researching on the community here, in documentation, and elsewhere on the web.

Any direction or recommendation would be greatly appreciated.


Answers:
author: Josh DeLapp
body: Think I found my answer. Looks like there are several add-ons for Jira that allow for this functionality.

comments: author: Per-Kristian Broch_Mathise
body: Hello. I am looking for the same thing.

Could you recommend any add-ons?, and maybe you could give some tips if you have had any chance to test any of them yet?

Kind regards


author: Josh DeLapp
body: Hi! So the add-on that we settled on using is Issue Publisher for Jira, by CatWorkX GmbH. You can find it on the add-on store for Jira; note, there's a set of free macros for Confluence that you'll need to download as a separate add-on as well.

As an unsolicited aside: The folks at CWX have been very helpful with my inquiries when I've run into problems getting things set up correctly.


author: Per-Kristian Broch_Mathise
body: thanks


Tags: jira

knowledge-base
"Pages" doesnt appears
Asked by Administrador:

![Untitled.png](/t5/image/serverpage/image-id/18461iFF8A1D860C2C71A0/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Suren Raj
body: Hi, There,

The space homepage was deleted that's why the page tree was missing on the sidebar.

Once we restore the space home page, we can see the page tree on the sidebar.

Hope it helps.


author: Shannon S
body: Hi there,

The same would apply to Cloud in this instance.

I had a look at your instance, and although I'm not able to find the original Novo Cliente space, I found a Novo Cliente 2 space.

In this space, all the pages are orphaned so it's not displaying them on your sidebar. The homepage that was set seems to not exist anymore which is causing the problem.

I'm creating a support ticket now for you so we can find out what happened with the missing page but it looks like it could be related to the space having been copied.

Regards,

Shannon


author: Administrador
body: Thank you, Guys. Its working now.  
How can i create a lot of space's copies? What is the best way?

comments: author: Shannon S
body: Hi there,

There are a few days to do it, listed here:

* [How to copy or rename a space](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html)

The majority of these methods wouldn't work with Cloud, so be aware of that. For Cloud, but you may be able to do it [using method 2](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html#HowtocopyorrenameaspaceinConfluence-solution3).

If you have any other questions about this, please raise a new question. That way other users will be able to see your question and you'll get the help you need.

Shannon


author: Igor M.
body: Hello,

If you are using Confluence Server version, can you check if you have accidentally deleted or removed Home Page from **Space Tools** \> **Overview** tab and check **Home page** field, if you have removed it, please add old page back, if you have deleted, you can create a new one, add it and check **Content Tools** tab \> **Orphaned Pages** sub tab for any orphaned pages these can then be added back to new home page under **Reorder Pages** sub tab.

Hope this helps,

Igor

comments: author: Administrador
body: i am using Confluence Cloud {#toc-hId-1793389305}
-------------------------------------------------
After updating Team Calendar 5.5.4, 401 error coming out
Asked by JWCho:

Confluence server version: 6.4.0

Team Calendars version: 5.5.4

I'm suddenly getting credential requirement when I tried to add calendar into my outlook. It did not ask me Confluence login information before.

Disable Private URLs option is off and I don't know why this is happening.

Is this a bug?


Answers:
author: AnnWorley
body: Hello,

I do not think it is a bug because the documentation mentions it:

[Subscribe to Team Calendars from Microsoft Outlook](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html):
> Depending on your authentication setup in Confluence, you may be prompted to enter your Confluence username and password.

Is it prompting you every time you view the calendar or just once when you add the Team Calendar to Outlook?

Thanks,

Ann

comments: author: JWCho
body: Yes it is prompting everytime.

Also, it's not prompting credential in Mac Outlook and gives blank calendar.

I tried on version 5.5.0 and never asked for username and password but in version 5.5.4, it is asking for it.


author: AnnWorley
body: I scrambled around for 10 minutes trying to add the calendar to Outlook on my Mac when I saw this toward the bottom of [Subscribe to Team Calendars from Microsoft Outlook](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html):
> Subscribe to a Team Calendar from Microsoft Outlook (Mac)  
> Outlook for Mac 2011/2016 Clients do not have the ability to subscribe to an internet calendar.
>
> If you have access to Outlook Web Access (OWA), you can open an Internet Calendar, and have it appear in your Outlook client.


author: JWCho
body: I think this can be major problem, so I raised a ticket to Atlassian support.

Even though you added internet calendar through Outlook Web Access,

it won't show anything because of the authentication.

It wasn't like this when I was using 5.5, but on 5.5.4, subscribe link got changed and checking authentication.

I didn't change any security settings for Team calendar, and strongly believe it's a bug.

Thanks for trying it out though.


author: AnnWorley
body: My pleasure, I will watch your support request so we can keep the Community in the loop.


author: Helen Setchell
body: Is there a URL for that ticket so we can watch it (if it's public)?

I'm having the same issue - I can subscribe to a Confluence calendar subscription URL from OWA and I don't get any error message or prompts for login in OWA; I just don't see any of the Confluence events.

Weirdly though, turning the 'empty' calendar on and off in OWA affects my OWA calendar: all day events in my own OWA calendar which showed with a stripe all down the day (in work week view) lose the stripe, as if something else is also showing on that day from the other 'empty' calendar.


author: JWCho
body: If you update Team Calendars add-on to version 6.0 or higher,

it will solve the problem.


Tags: team-calendars-for-confluence
How do you link to a Postman collection from a Confluence page?
Asked by Deanne Gittens:

I created some API documentation in Confluence and would like to link to a Postman collection (already saved) so the audience can actively test the API examples. Can anyone advise me on the best way to do this? I notice that Atlasssian uses links to Postman for their API documentation.


Answers:
author: Roberto Irribarren
body: I used to 1) export boht the collection and the environment and place the \*.json files in a cloud drive, 2) added a 'file' as a link to my page:![foo1.png](https://community.atlassian.com/t5/image/serverpage/image-id/58921i551F76AD1FB50AF6/image-size/large?v=v2&px=999 "foo1.png")

But if you go to: <https://learning.getpostman.com/docs/postman_for_publishers/run_button/creating_run_button/> you can "embed" a dynamic button into a page.

After I copied that content, I added an HTML macro![foo2.png](https://community.atlassian.com/t5/image/serverpage/image-id/58922i09F00206C4C1A5DE/image-dimensions/526x321?v=v2 "foo2.png")

I then pasted the contents of the HTML from Postman and now I get:

![foo3.png](https://community.atlassian.com/t5/image/serverpage/image-id/58923i56953C8F09900C30/image-size/large?v=v2&px=999 "foo3.png")

comments: author: Francisco Lopez
body: Here's the updated link for the one you referenced

<https://learning.getpostman.com/docs/postman-for-publishers/run-in-postman/creating-run-button/>


author: Minh Tran
body: [@Deanne Gittens](/t5/user/viewprofilepage/user-id/1194453) Is the Postman collection a web page? If yes, i think you can use something like iframe to include it onto Confluence

Please refer this document for further information <https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html>


author: Deanne Gittens
body: OK, seems like I need to create the link from Postman. They have simple instructions on how to embed the link (which is what I need to do for Confluence) which creates a button. I copied the generated code for the button in Postman using the markdown option, then in Confluence I used the markup macro and pasted the code. It works, creates a Run in Postman button for your collection, and when clicked users are given the option of opening Postman collection using Chrome browser or their OS. I believe it installs the Postman app if they don't already have it installed.

comments: author: gouri patil
body: We tried this but its not working.
Confluence font weight
Asked by Jes?s Jorge Mu?oz:

Hello there,

I am facing a problem trying to use custom fonts while exporting Confluence pages to PDF.  

In my documents, I use Facit font family. This font family, as many other, has multiple levels of weight (Regular, Semibold, Bold, Extrabold, Light and Extralight), as well as these levels in italic style. I attached them to an auxiliary file, and referenced them in PDF export stylesheet when using @font-face at rule.  

But for some reason, when exporting to PDF, only 4 levels seem to be working:  

- Regular

- Regular Italic

- Bold

- Bold Italic

I tried to change the font-weight property of the document body to all possible CSS values and nothing seems to change.

<br />

I am asking this question to know if Confluence does not accept other levels of weight than those I've mentioned, or if there is some mistake in my stylesheet CSS code.  

Kind regards,  

Jes?s


Answers:
author: AnnWorley
body: Hi Jes?s,

Have you uploaded the custom font to Confluence as described in: [Create a PDF in Another Language](https://confluence.atlassian.com/display/DOC/Create+a+PDF+in+Another+Language)? Please note:
> To make use of an installed font in your PDF Export style sheet (CSS) refer to it by the font-family ConfluenceInstalledFont.  

I look forward to hearing more about how you installed the font and applied it to your PDF stylesheet.

Thanks,

Ann

comments: author: Jes?s Jorge Mu?oz
body: Hi Ann,  

Thanks for your quick reply!  

I have not installed the fonts with the method described in the link you provided. Instead, I've done the following steps:  

1. Go to Space Settings \> Look and Feel \> PDF Stylesheet

2. Edit PDF Export Stylesheet

3. Paste this CSS code in it, one time per each font file that I have in the instance:  

<br />

```
@font-face { 
font-family: Facit; 
src: url(https://my-instance.atlassian.net/wiki/download/attachments/resource-page-ID/font-file.otf); 
-fs-pdf-font-embed: embed; 
}?
```

Where font-file.otf is substituted by the following font files:  

Facit-Bold.otf

Facit-BoldItalic.otf

Facit-Extrabold.otf

Facit-ExtraboldItalic.otf

Facit-Extralight.otf

Facit-ExtralightItalic.otf

Facit-Light.otf

Facit-LightItalic.otf

Facit-Regular.otf

Facit-RegularItalic.otf

Facit-Semibold.otf

Facit-SemiboldItalic.otf  

4. Specify by CSS code that the body will use this font-family:  

<br />

```
body{
font-family: Facit;
}
```

I've also tried to specify the font weight when defining the font-face rules, like this:

```
@font-face { 
font-family: Facit; 
src: url(https://my-instance.atlassian.net/wiki/download/attachments/resource-page-ID/Facit-Extrabold.otf); 
font-weight: bolder;
-fs-pdf-font-embed: embed; 
}?
```

But it doesn't seem to have any impact while exporting to PDF. I keep getting only the four fonts that I've mentioned in the previous post, but nothing with all the others.  

Regards,  

Jes?s


Tags: cloud

export

font

pdf
Is there a problem if Confluence server is connected with an external hsm encryption?
Asked by Liz:

We want to use Confluence in a new server but the infraestructure team ask us if there will be a problem if they connect an HSM encryption tool in the server for security policy in the company.

Went to the documentation already but couldn't find anything related to the HSM Encryption or any other one :(

Thanks in advance :)


Answers:
author: AnnWorley
body: File system encryption can cause slow performance if the encryption slows disk access. We haven't tested our products in conjunction with HSM encryption so we can't speculate much as to how it will work.

Confluence is easy to evaluate if you would like to try in a test environment which uses a hardware security module, doing so would be the best way to make sure Confluence works well with the specific solution your infrastructure team has in mind.

comments: author: Liz
body: Thank you Ann for the information, I will do the test environment with the hardware to tried it out and see if it affects with the current information.

Thank you so much :D


Tags: encryption