youngmon/atlassian-qna huggingface dataset:
Wireframes are disappearing
Asked by Kim Gaglio:

We recently migrated to Confluecne on the cloud. Balsamiq wireframes are disappearing in some of the migrated user stories. Is the a specific sequnce of event for edit the exisitng stories so we bdo not have to redo the wireframes?


Answers:
author: Balsamiq Support
body: Hi Kim,

With Balsamiq Wireframes for Confluence, your Balsamiq Projects are just a .bmpr file which is attached to the page in question like any other page attachment in Confluence.

So, first, check the page in question has a .bmpr attached to it. If it does not, then the attachment was not migrated and you'll need to work out why that is.

How many pages are we talking about?

If you see no .bmpr attachment in the new, Cloud page you could just add a new Balsamiq project to the page and then import the old project (which you can download from your old Server instance). You can read about importing here: [Importing from Other Versions of Balsamiq](https://balsamiq.com/wireframes/confluence/docs/cloud/intro/#importing-from-other-versions-of-balsamiq)

If the Cloud page in question does have a .bmpr attachment - but you see no wireframes on the page - does the page contain a [Balsamiq macro](https://balsamiq.com/wireframes/confluence/docs/cloud/intro/#using-the-balsamiq-wireframes-macro)?

If so, try deleting it and adding it again.

If not, try adding it.

In either case, it should pick up the attached .bmpr file and display your project.

That's a lot to take in Kim so I'll stop here. Any questions, get back to us here or drop a line to support@balsamiq.com.

-Alasdair

comments: author: Kim Gaglio
body: I have not yet figured out the issue but I made a copy of the one user story and imported the .bmpr and that resolved the isuue for the one story. Thansk!


Tags: cloud

confluence-cloud
How To Delete/Remove Tabs
Asked by Jason Neris:

I have added the following tabs to my organization by mistake. How do I remove these clickable buttons from every page?

![Example Error.png](/t5/image/serverpage/image-id/337409iDAA53F5968A4F732/image-size/large?v=v2&px=999 "Example Error.png")


Answers:
author: Mattia _bitvoodoo ag_
body: Hello [@Jason Neris](/t5/user/viewprofilepage/user-id/5550873)

Welcome to the community.

I suspect you have done this with one of the apps that generates additional navigation for Confluence. It could be [SubSpace Navigation](https://marketplace.atlassian.com/apps/194/subspace-navigation-for-confluence) or [Navigation Menus](https://marketplace.atlassian.com/apps/1227715/navigation-menus-for-confluence-quick-easy-orientation).

Check under Manage Apps to see whether one of these apps is installed and active. You can then discover how to hide the navigation according to their documentation.

Kind regards,

Mattia


author: Shawn Doyle - ReleaseTEAM
body: This seems suspiciously like you turned the breadcrumbs into tabs.

I do believe the only way would be thru an addon. Look thru each of your addons and see if any have some sort of tab setting.


Tags: cloud

confluence-cloud
How can I automate an Epic creation and add sprint to it with fixed tasks at beginnin of every month
Asked by Pushkaraj Thakurdas:

I have a magazine publication which needs en epic every month at in the beginning, with a sprint and fix tasks every month. I have to add them manually, how do I automate the epic creation with sprint and tasks accordingly?


Answers:
author: Trudy Claspill
body: Hello [@Pushkaraj Thakurdas](/t5/user/viewprofilepage/user-id/5584967)

Welcome to the Atlassian community.

You can use Automation Rules to create the Sprint, and the Epic and its child tasks on a schedule.

<https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/>

You can use the Create Sprint action to create the sprint.

![Screenshot 2024-09-05 at 1.27.08?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345868i2337C61703FB2D3B/image-size/large?v=v2&px=999 "Screenshot 2024-09-05 at 1.27.08?PM.png")

I would recommend you use a separate rule running at a later time to create the Epic and its child issues, to ensure the rule that creates the sprint has completed. You might be able to have the Sprint creation in the same rule as the Epic creation, but I have not actually tested that to confirm that the newly created sprint is available to be assigned to the subsequently created issues.

When you are creating the issue you can elect to set the Sprint field. You will be presented with a list of available boards and you can choose to add the issue to the current active sprint or the next planned sprint.

![Screenshot 2024-09-05 at 1.25.36?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345867iFA8CCB3C73718E3A/image-size/large?v=v2&px=999 "Screenshot 2024-09-05 at 1.25.36?PM.png")


Tags: cloud

jira-cloud
How do I set-up my automation rules to clear issues correctly?
Asked by Eliot Hong:

Hello!

I am trying to set-up different types of automation rules to help clear the clutter off our board. What I want to do is when we start a sprint, if an issue has a REMOVED status, to delete the issue.

I get a Incompatible components warning in the IF (status) when I set it up as such:

When: Sprint started

Status if one of  
REMOVED

Then: Permanently remove this issue

What are the issues preventing me from running something like this (and is there an alternative to cleaning up our board automatically)?

![jiraissue.png](https://community.atlassian.com/t5/image/serverpage/image-id/345714i8C3C148581061AB1/image-size/large?v=v2&px=999 "jiraissue.png")


Answers:
author: Walter Buggenhout
body: Hi [@Eliot Hong](/t5/user/viewprofilepage/user-id/5584940) and welcome to the Community!

While I cannot imagine why you would want to set up a process like this *(having a status to mark issues for permanent deletion, deleting issues altogether, in your current setup even Done issues, ...)*, but that would be an extensive, different discussion ...

After your *sprint started* trigger, you need to add a branch first on *related issues \> issues in sprint*.

Right now, you are trying to check the status of the issues in your sprint, but your automation rule is looking at the sprint you just created rather than the issues in it. Then move the status condition and the subsequent actions into that branch.

Just be careful when you start thinking about deleting stuff from Jira. When an issue is gone, it's gone forever and you won't be able to recover it.

Hope this helps!

comments: author: Eliot Hong
body: Hi Walter, thanks for the response!

Is there a better way to archive and keep issues around then than removing them from our board that we can reference back to? Or does it need to sit in backlog purgatory unassigned...


author: Walter Buggenhout
body: When you use sprints, these are designed to select work that yo will be working on for *(typically)* the next two weeks. That may be a different period, but it should be a short iteration.

At the end of that period, you should close your sprint. All issues that are at that point in the rightmost column of the board, automatically disappear from view. By mapping your *Done* (and even *removed, although I would rather call it Cancelled or something like that*) statuses to that rightmost column, all issues in there will no longer appear in your backlog or next sprints.

You can always retrieve those issues by searching for them from the *issues* view in your project or through *Filters \> View all issues,* using status as a criterion for your search.

That way, you don't throw everything away you've ever done, but keep your board clean and focused on things you still need to do at the same time.


Tags: cloud

jira-cloud
Scope change formula
Asked by rishi raj:

I am unable to find logic on how scope change is calculated in sprint health gadget.

use case:

started sprint with 18 SP. Added one new story with 3 SP and reduced SP of one story from 2 to 1 and another story from 3 to 2.

the scope change shows 6% . Unable to find how. Any help would be appreciated


Answers:
author: Walter Buggenhout
body: Hi [@rishi raj](/t5/user/viewprofilepage/user-id/5584885) and welcome to the Community!

You started with **18 SP** , then you added **3 SP** and reduced **2 SP** in total. So you currently have **19 SP** in your sprint, which is 1 more than the 18 you started with.

A difference of 1 compared to the original 18 equals 1 / 19 or *5.5555 % (which the gadgets rounds up to 6%)*.

Hope this helps!


Tags: jira-unknown-hosting-type

unknown-hosting-type
Atlas CRM Files - integration with Microsoft 365 SharePoint.
Asked by o_kungurcevs:

Hello,

Thank you for the great product!

We are using JIRA and Confluence Cloud. Is there an integration to ceonnect Atlas CRM Files with existing Microsoft Sharepoint in our company?

Thank you.


Answers:
author: Marc - Devoteam
body: Hi [@o_kungurcevs](/t5/user/viewprofilepage/user-id/5544725)

Welcome to the community.

As you are referring Atlas CRM, this is a 3rd party app.

Please reach out to their support, to find out the possibilities.

The app does provide its own API, so you could look into if that can be used to connect with Sharepoint.

Be aware this app is developed for Jira and not Sharepoint


author: Thijs van Hall _Avisi apps_
body: Hi there,

Thank you for your kind words about Atlas CRM! ?

Currently, we don't offer direct file management integration with SharePoint or OneDrive. However, we're planning to add multiple file management options in the future, including Google and Microsoft.

For your information, we've recently [released a Gmail app](https://apps.avisi.com/post/atlas-crm-gmail-are-now-friends), and next month we'll be launching our Outlook Add-in. These apps allow you to automatically store emails with customer records in Atlas CRM. The Outlook integration will open up possibilities for further Microsoft service integrations, including file management, which we plan to explore in the beginning of next year.

If you'd like to stay updated on these developments, [please reach out to us via our support portal](https://avisi-support.atlassian.net/servicedesk/customer/portal/10), and we'll keep you in the loop!

Best regards,  
Thijs van Hall  
Product Lead @ Avisi apps

comments: author: o_kungurcevs
body: Tank you for provided information!

We will be waiting for this next year :)


author: Thijs van Hall _Avisi apps_
body: Cool! If you want me to inform you, please [find me in support](https://avisi-support.atlassian.net/servicedesk/customer/portal/10) so I can add you to the ticket!


Tags: atlas-crm

cloud

jira-cloud
Account Mangangement
Asked by Pashk Gjokaj:

Hello I have a question regarding a user management automation that I would like to create. The idea is to link Atlassian with the AD to automatically deactivate user accounts that have occurred. Do you have any experience with this? Kind regards


Answers:
author: Marc - Devoteam
body: Hi [@Pashk Gjokaj](/t5/user/viewprofilepage/user-id/5584811)

Welcome.

You can look at Atlassian Guard, see documentation here; [configure-saml-single-sign-on-with-an-identity-provider](https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/)

Or look at Marketplace apps, see near the bottom of this page; <https://confluence.atlassian.com/kb/single-sign-on-integration-with-atlassian-products-794495126.html>


author: Dick
body: Hi Pashk,

We're on DataCenter Jira, synchronising with AD using LDAP protocol. As accounts get deactivated, Jira is smart enough to provide a suffix to the user name: \[x\]. These users are not counted as having active licenses.

As you're on Cloud Jira, things might be different, so I hope that someone with experience in that field can help you further.

Cheers,

Dick


Tags: cloud

jira-cloud
How can I trigger a Jira automation rule when a Test is added to a Test Set in Xray?
Asked by ?lvaro L?pez:

Hello!  

I'm working on setting up a Jira Automation rule to automatically transition a **Test Set** to "In Progress" when the first **Test** is added to that Test Set in Xray. However, I'm running into difficulties because this relationship between **Test Sets** and **Tests** in Xray is not a standard Jira issue link relationship.

I initially considered using the **"Issue Updated"** trigger, assuming that adding a Test would update the Test Set. However, it seems that simply adding a Test to a Test Set doesn't trigger an update on the Test Set itself, meaning the rule doesn't run.

What would be the best way to trigger an automation rule **immediately** when a **Test** is added to a **Test Set** in Xray? Are there any best practices or workarounds for this specific type of action in Jira/Xray?


Answers:
author: Marc - Devoteam
body: Hi [@?lvaro L?pez](/t5/user/viewprofilepage/user-id/746136)

Xray doesn't seem to offer this in automation as you discovered.

I looked at maybe a possibility to send a web request via automation to the xray API, but the API has no calls for this.

You might want to reach out to xray support and see if they might have a solution.

If so could you post it in this thread, I'm interested as well.

comments: author: ?lvaro L?pez
body: Hey [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)   

thanks for your answer, I already asked to Xray support without success.

I'm not sure if I understood your comment about sending web request to the Xray API. I have successfully built automations rules using Xray native actions sending request to their graphql api, for example to add Tests into Test sets or Test executions. The challenge here is to catch a Xray native action to set it as the trigger of the whole rule execution.

:)


author: Marc - Devoteam
body: Hi [@?lvaro L?pez](/t5/user/viewprofilepage/user-id/746136)

There is no Xray native action that can be used as a trigger in automation.

There you might want to reach out to xray support and see if they might have a solution.

Or if they have option to have custom triggers in automation like other apps do, it might be on their backlog.


Tags: cloud

jira-cloud

xray
How to show stories with linked features in list liew (all the features that a story realizes)
Asked by David:

Dear community,

The stories in my project do all 'realize' a feature (also indicated in the dependencies).

However, when I create a list view of all stories that realize a feature and add the column 'Linked features', no feature is shown. How can I ressolve this issue?

Many thanks in advance!


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@David](/t5/user/viewprofilepage/user-id/5584755)   

Issues that are linked with a particular link type can be shown using [the Formula column](https://help.tempo.io/structure/latest/formulas). But your setup is too unclear to recommend anything specific.  

Please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051), and we'll have a look at the links in more detail.  

Best regards,  
Stepan  
Tempo (the Structure app vendor)


author: Marc - Devoteam
body: HI [@David](/t5/user/viewprofilepage/user-id/5584755)

How are your stories linked to Features?

Is feature another issue type and you use issue links between the issues?

Are you using an app, plans (advanced roadmap)?

Can you share some configuration insights (screen shots)?

comments: author: David
body: Hi Marc. For stories I use the issuetype 'Story' and for Features we use the issuetype 'Feature'. Stories are linked to features via the issue link 'realizes'. I am using Jira structure and list views. Does this help?


author: Marc - Devoteam
body: So by using issue link, you need to show the field Linked Issues.

In this field the linked issues are shown.

Even better would be to use the field parent, for each story you can set a parent.

You will need to first set your hierarchy, via the jira admin -\> issues -\>

issue-hierarchy


author: David
body: I know, but the field linked issues does not only show linked features, but all linked issues. Also it shows only the IDs of the linked features and not the feature names.


author: Marc - Devoteam
body: Hi [@David](/t5/user/viewprofilepage/user-id/5584755)

Then you should start using the parent field.

[Introducing-the-new-Parent-field-in-company-managed-projects](https://community.atlassian.com/t5/Jira-articles/Introducing-the-new-Parent-field-in-company-managed-projects/ba-p/2377758)


Tags: jira-unknown-hosting-type

unknown-hosting-type
Copy value from custom checkbox field to summary
Asked by Drishti Maharaj:

Hi,

We have a checkbox field and I was wondering if it is possible to copy the values from there to the summary field?

I had thought to use this when setting the value in the automation

{{issue."Additional Items Required".value}} but it does not add the picked value to the summary.

It is just blank.

I am not too sure if it would be possible as it is a checkbox field? Would it need to be another type of field perhaps?

Thanks.


Answers:
author: Javier Martinez Caballero
body: Hi [Drishti](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4311470)!

For checkbox fields, Jira stores the selected options as a list, so you'll need to convert those values into something usable in the summary. Here's how to make it work:

Try using this in your automation:

`{{#issue."Additional Items Required".value}} {{.}} {{/}}`

This loops through each checked option and adds it to the summary. If that doesn't work, you might need to try a text or multi-select field instead, as checkbox fields can be tricky with automation.

Give that a try and see if it adds the values! ?

comments: author: Drishti Maharaj
body: Hi [@Javier Martinez Caballero](/t5/user/viewprofilepage/user-id/5584047) , that does not seem to work ? thank you for trying though. It might be because of it being a checkbox field. I will try with a multi-select field and see if I have better luck with that one.


author: Drishti Maharaj
body: Multi-select works ? so I think I might stick to that option instead.


author: Dick
body: Hi Drishti and Javier,  
I believe the smart value given by Javier shouldn't have the double quotes:

{{#issue.Additional Items Required.value}} {{.}} {{/}}

similar to {{issue. Story point estimate}} on the [smart values page](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/) by Atlassian.


author: Duc Thang TRAN
body: Hello [@Drishti Maharaj](/t5/user/viewprofilepage/user-id/4311470)

If your field is **Additional Items Required,**for me the smart value is

{{issue.Additional Items Required}}

if this checkboxe field have more than 1 value , that will show value1, value 2, etcc in summary

Hope this can help

comments: author: Drishti Maharaj
body: Hi [@Duc Thang TRAN](/t5/user/viewprofilepage/user-id/5371199) - I did try that but I think like how [@Javier Martinez Caballero](/t5/user/viewprofilepage/user-id/5584047) mentioned, the checkbox was causing an issue and I was not able to get the values to pull through using that type of field. When I changed the field and used a multi-select field, that seemed to have worked.


author: Duc Thang TRAN
body: Hello [@Drishti Maharaj](/t5/user/viewprofilepage/user-id/4311470)

It is strange, but this smart value for a checkbox field works for me.

I will note Javier's solution in case I encounter this issue


Tags: cloud

jira-service-management

jira-service-management-cloud
How can I calculate story points of each individual in a combined assigned ticket
Asked by Hizkeel Khan:

Hi,

I hope everyone is feeling good. I have a question about how can I divide the story points individually when the ticket is worked on as a whole.   

Let's say ticket is assigned 8 story points and 3 developers have worked on the ticket. Let's say the backend guy says that his estimate on the ticket was 2 story points but when I calculate the Dev cycle time, I calculate 8 story points for him as well as the ticket was estimated as a whole and 3 developers have worked on it.   

I have one option of segregating it to sub-tasks but makes the boards very messy. Please let me know of any solution possible.


Answers:
author: Marc - Devoteam
body: Hi [@Hizkeel Khan](/t5/user/viewprofilepage/user-id/4673148)

No this can't be done.

But I think your process is wrong as Story needs to be estimated by the people that work on the story.

There should be no individual Story Point assignment, this is not based on the methodology as it doesn't relate to individual people but to a team.

In planning a story individuals can give their overall estimate of a Story and the average should be the number the Story gets, then its irrelevant how many people work on the Story.

comments: author: Hizkeel Khan
body: [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) - Ticket is estimated by the team but the problem sometimes there is a single ticket and 3 developers are working on it. That's when confusion is created.   

Also, more common scenario is Code Review process. If Dev A has worked on a ticket, moved to Code Review. Now Dev B will do the Review. If the ticket is estimated as 5 Story Points then it means both A and B worked on this 5 SP ticket and i cannot segregate it.


author: Marc - Devoteam
body: Hi [@Hizkeel Khan](/t5/user/viewprofilepage/user-id/4673148)

That is the basics of a Scrum Team there is no individual.

Sub-tasks don't get estimated and it doesn't matter who works on it. It's the teams effort to complete the issues in the Sprint

No and if a Story has 5 points it means the team gave this five points and not per developer.

Story Point don't estimate per person.


author: Hizkeel Khan
body: Correct. Thank you so much! [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)


Tags: cloud

jira-cloud
automation- linked issues not appearing for clones
Asked by Max_Clark:

Hey team for some reason my automation is not linking the issues. it might be something silly but I assumed this would create a link between cloner and clone

any help is appreciated

![Capture 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/345689i468BF68EB87619F1/image-size/large?v=v2&px=999 "Capture 2.PNG")


Answers:
author: Clara Belin-Brosseau
body: Hello [@Max_Clark](/t5/user/viewprofilepage/user-id/4514286)

There is another way to link cloned issues together that might be easier for you.

You can try our app [Elements Copy \& Sync](https://marketplace.atlassian.com/apps/1211111/elements-copy-sync-clone-jira-issues?tab=overview&hosting=cloud?&utm_source=community&utm_medium=answer&utm_campaign=question_2803751&utm_keyword=CS&utm_vendorID=4952) that allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc). Both apps are automatically linked together.

![Elements Copy & Sync - Link source issue to clone.png](https://community.atlassian.com/t5/image/serverpage/image-id/348786i79CAE7BF9FB71402/image-size/large?v=v2&px=999 "Elements Copy & Sync - Link source issue to clone.png")

You can check the guide [here](https://doc.elements-apps.com/copy-and-sync-jira-cloud/create-a-link-between-an-issue-and-its-copy-automa?&utm_source=community&utm_medium=answer&utm_campaign=question_2803751&utm_keyword=CS&utm_vendorID=4952).

The app is for free during 30 days (and it stays free under 10 users).


author: Trudy Claspill
body: Hello [@Max_Clark](/t5/user/viewprofilepage/user-id/4514286)

Do you have permissions to create links in both the source and destination project?

What information is available from the rule execution audit log?

comments: author: Max_Clark
body: worked it out - i was missing linked issues from one of the screens... silly mistake


Tags: cloud

jira-cloud