youngmon/atlassian-qna huggingface dataset:
Where do I write information about completed tasks?
Asked by realnc:

Hello.

I'm new to Confluence. I have some tasks assigned to me. But the only choice presented to me when completing a task is to just tick the checkbox. There is no way to actually write down the results of completing the task.

Where do I do that? For example, a task might be "investigate the viability of porting the software to platform X". OK, so after I'm finished with that, I can mark this task as completed by ticking the checkbox. But that doesn't say much. I would need to attach the results of the investigation to the completed task.

It's not clear at all what to do with tasks other than just ticking their checkboxes :-/


Answers:
author: Guilherme V.
body: You can create a table with two columns, one with the task and another with the investigation done.

comments: author: realnc
body: So people are supposed to edit other people's notes? Seems rather chaotic. Isn't there some better workflow practice when it comes to completing tasks? Like some central page where all tasks are displayed (and it auto updates itself when new tasks are created in any other page), so that everyone can see which tasks exist for the whole project?
When a user renames a page, why not leave behind a redirect page like mediawiki does? That way external links, links in emails, bookmarks, etc. do not break.
Asked by Jeoff Wilks:

*This question is in reference to Atlassian Documentation: [Renaming a Page](https://confluence.atlassian.com/pages/viewpage.action?pageId=590259453)*

Ask your question here...


Answers:
author: TomC
body: To add to Milo's answer, I often do see redirect pages (but can't recall the circumstances that lead to them).

But there may be another approach to consider: To avoid even the need for a redirect, Atlassian recommends use of their built-in 'Tiny Link' (Tools\>Link to this Page...\>Tiny Link), which is available for every page and never changes.

It's length is idea for email use, and it allows direct 'no break' access to pages even if they change names multiple times. ++Or even if the page is moved++.


author: Milo Test
body: You can add your own redirect:

(Optional informational text)

image2016-2-9 13:48:22.png

Then add the HTML macro:

```
&lt;meta http-equiv="refresh" content="3;url=http://YourURL/display/SpaceKey/PageName"&gt; &lt;script type="text/JavaScript"&gt;      setTimeout("location.href = "http://YourURL/display/SpaceKey/PageName";",3000); &lt;/script&gt;
```

**NOTE**: This includes both HTML and JavaScript for greater browser compatibility. The 3 in the HTML version and the 3000 in the JavaScript version is the wait before automatically redirecting (3 seconds in this case.)  
[](https://community.atlassian.com/t5/Confluence-questions/When-a-user-renames-a-page-why-not-leave-behind-a-redirect-page/qaq-p/390070?attachment-id=3158){#link_118758709538fa}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/65965/1/image2016-2-9%2013%3A48%3A22.png){#display_118758709538fa_0}
How to make Content by Labels macro ignore archive spaces
Asked by Alex Yasurek:

Hi,

I was wondering if anyone knows of a simple way to have the content by labels macro ignore spaces that are archived? I know you can enter the specific names of spaces in the Restrict field, but that would cause us to enter a ton of space keys and constantly have to update it when new spaces are created. We really just want to it to pull pages from all spaces except archived one.

Thanks


Answers:
author: Alex Yasurek
body: I am on a server instance. I figured there was the option to create a custom macro but I was just wondering if something like this already existed or not.


author: Steven F Behnke
body: Are you on Server or Cloud? If you're on Server we could write our own user macro!


Tags: confluence-administration

confluence-app

content-by-label

content-report-table-macro
File Updated Message when saving Word 2010 document using Edit in Office
Asked by Phil Chen:

Hello,

I am encountering a change in functionality within Confluence (Confluence or Word 2010) that When I choose to edit a word document within Confluence using "Edit in Office", I was able to open it and Word application would launch. However, when I tried to save it, I got a message "File Updated" with the following two options:

* Combine your changes with the other author's changes. All changes will be merged into a single document and marked up so that you can pick which individual changes to keep.
* Save a copy of ....doc. Your changes will be saved in a file separate from the other authors' changes.

This message was not showing before as I could save it without going through "accept all changes" within word. How do I go about to disable this message?

Thanks,

Philip


Answers:
author: Steven F Behnke
body: Could you screenshot? :smile:
Expand all menus in sidebar navigation
Asked by Steffen Heller:

Hello,

is there a command or a trick to do that?

I sometimes have to copy all the pages underneath a certain point and don't know any better way than expanding all the pages with subpages manually!


Answers:
author: Phill Fox
body: If your use case is to copy a tree of pages from the current page you may like to look at this plugin. <https://marketplace.atlassian.com/plugins/com.nurago.confluence.plugins.treecopy>

comments: author: Steffen Heller
body: No, that is not what I mean.

I simply want to expand the whole sidebar navigation with all the children and grand children.

My goal is to copy the whole navigational structure in one go. So far, I have to click plus signs to expand sub menus. What I am looking for is a one-click-thing to do the same.

Check the following image as an example. Before I can copy these nine links I have to expand three sub menus first.

2016-02-10 13_09_42-Emergency - Technical Documentation - EM SELFTEST - 0 Exportdatei - Technical Wo.png

edit: I change the wording from "open" to "expand", hoping that this makes the point more clear.  
[](https://community.atlassian.com/t5/Confluence-questions/Expand-all-menus-in-sidebar-navigation/qaq-p/144190?attachment-id=10535){#link_118758db152fd5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/23982/1/2016-02-10%2013_09_42-Emergency%20-%20Technical%20Documentation%20-%20EM%20SELFTEST%20-%200%20Exportdatei%20-%20Technical%20Wo.png){#display_118758db152fd5_0}


author: Phill Fox
body: So if I understand you correctly your use case is to copy the structure of the pages but not the content of such pages?   
Does the navigational structure vary that you wish to copy? Or is it more like a template that you apply repeatedly?


author: Steffen Heller
body: Yes, I only want to copy the structure but not the content of the pages. I create a master page that has all the pages included. Having a copy of the whole structure helps me do that faster.

But okay, I can also get that structure by including the children macro on the top page.


author: Phill Fox
body: My approach would be to create this structure (without content) in a suitable space (possibly even my own personal space). I would configure it with any content that is standard across all usages. This may include such things as the children macro on the top page. Then I would use the treecopy plugin to generate a copy of this each time you need to use it.   
This only works effectively if you are always using a similar structure, if you have lots of different structures to copy it becomes more of a challenge.


Tags: navigation
What should I do when I get the error message "This instance is not registered with Google Drive Plugin." for the "Google Drive Macros" plugin?
Asked by Wes Mason [he / him / his]:

*This question is in reference to Atlassian Documentation: [Google Drive macros](https://confluence.atlassian.com/pages/viewpage.action?pageId=737182322)*

My users have reported the Google Drive Macros plugin not working anymore. I get the error message:

```
This instance is not registered with Google Drive Plugin.
```

When the macro loads (or fails to load, as the case may be.)


Answers:
author: Elisa [Atlassian]
body: Hi Wes,

A restart of the plugin might be necessary in those cases. If you're on Cloud, please raise a support ticket (support.atlassian.com) so we can do the restart. :smile:

comments: author: Wes Mason [he / him / his]
body: Awesome! Thanks for the quick reply. I'll ask support and update this question with the result.


Tags: cloud

confluence-cloud

google-drive
How can I query Confluence trial database?
Asked by viktoria89:

Hello,

I'm a developer in a company which has Confluence licence (we host on our own server, up to 10 users, one-time payment of 10$). We are planning to get content from Confluence not via api, but via Confluence database. In production (as Confluence database is on our server) query Confluence database seems possible, but how can I query database of Confluence trial version? (I use Confluence trial version for development/testing)

If it is not possible to query Confluence trial database, is there a better solution (another Confluence licence or something like this)?


Answers:
author: Nic Brough -Adaptavist-
body: Direct access to the database is a bad idea. Even read only, it's not great (never, ever, ever write)

You will not get access to the Cloud database behind any instances on Cloud.

If you're running locally though, you can read the database, but it depends on which one you're using.

comments: author: viktoria89
body: Is it not possible even if I would have developer's licence? Maybe you know another solution (besides ++not++ to read directly from database:) ? My problem is that I have no idea how to implement those queries in both development and production environments.

I'm using MSSQL in production.


author: Alex Medved _ConfiForms_
body: You should be using MySQL with your development instance as well, Confluence commercial license (which 10user license is) is not binded with any database.

That said - you can use any supported database with your 10 user licensed Confluence

If you are talking about the development license (which you can run via Atlassian SDK then the database it uses is HSQL, and querying this DB is kind of problematic, especially on a running Confluence instance)

And you have tagged the question with confluence-cloud... but the question is about server hosted version... !?


author: Nic Brough -Adaptavist-
body: No, as I said, you don't get access to Cloud databases.

A local database is not a problem (although I'm sticking with "never write"). The obvious question though is "why?". What are you trying to achieve? Why not get the content in Confluence?
confluence reset installation
Asked by Michel Cl?ment:


Answers:
author: Michel Cl?ment
body: Thanks for your reply to my very open question. I already found all nacessary information for resetting my confluence installation. I btw. didn't want to open a question for that, but didn't find a way to undo that step \& delete the opened question...

I had an issue during the installation process to "reset the database content" (sorry, didn't make notes about the name of that wizard step). I tried with confluence installer for windows 64-bit version 5.6.6 (to import old 4.3.x content) and 5.9.4 (imported will fail) - the setup step didn't continue to wipe the database content, I had to manually drop all tables. The installation afterwards worked fine.


author: Elisa [Atlassian]
body: Hi Michel,

You might wanna look over [this answer](https://answers.atlassian.com/questions/74800/how-do-i-restore-to-original-factory-settings). :smile:
Changing directories for Confluence
Asked by Rahul Aich [Nagra]:

Hi Everyone

We use Confluence internal directory and LDAP delegated authentication as our two directories, with Internal directory as the top most directory.

I have a user say abc on confluence who has internal account. and he wishes to use LDAP authentication. His LDAP user name is also abc.

How can i migrate this user from internal to LDAP?

If i change the order of directories will it help? Is this way recommended?

Rahul


Answers:
author: Georges Moubarak
body: Hi @Rahul Aich \[Nagra\],

By changing the order of the directories, user abc will be able to authenticate with his ldap credentials.

comments: author: prrichard
body: [@Georges Moubarak](/t5/user/viewprofilepage/user-id/781469)

What about his/her group association? Will it be automatically associated against the new user in LDAP directory? Or should it be done manually again?

Lastly, what about the content managed by the old user in Internal directory. Will it all get automatically associated with the new user in LDAP?


author: Georges Moubarak
body: *Hi [@prrichard](/t5/user/viewprofilepage/user-id/1176638),*

*The group association is done automatically along with the content. By changing the directories only the authentication is changed.*
Anonymous Access CSS
Asked by Appel:

Is there a way to style a Confluence Space specifically for anonymous access users?


Answers:
author: Nic Brough -Adaptavist-
body: You can't style by user at all, so no. There are some Theming add-ons that might be able to help you in some ways (I know Themebuilder can change things according to who the user is, and the others might be able to do something similar too)

This is a bit of an unusual request though (which is why you can't do it natively). Most users would expect to visit a website and have it look and feel the same whether they are logged in or not. By all means, change all the options and menus when they're logged in, but not the look and feel controlled by the css.

comments: author: Appel
body: To be more specific, we wish to hide the header for anonymous users. This can easily be done with CSS, however it also seems to be hidden for editors, which is not very handy. Will look into Themebuilder. Thanks for the quick answer.


author: Alex Yasurek
body: We had to do something similar so we just built a custom theme plugin that would display certain things depending on whether the person was logged in or not. Nic is right though that Theme Builder offers the same capability and is an easier solution than having to build a plugin.


Tags: confluence-administration
What is the price of draw.io for Confluence Cloud?
Asked by Dev Ops:

Hi,

On the Confluence Marketplace page for Draw.io it says for Cloud that there's fair pricing, but it doesn't state what that pricing is. So what is considered fair pricing?

Thanks,

Iwan


Answers:
author: Rahul Aich [Nagra]
body: Its free for confluence cloud.

<https://marketplace.atlassian.com/plugins/com.mxgraph.confluence.plugins.diagramly/cloud/overview>

Rahul


author: David Benson _draw_io_
body: draw.io for Confluence Cloud is free. Our model is to make money when Cloud users switch to Server, see <https://answers.atlassian.com/questions/38503169>


Tags: cloud

confluence-cloud

draw.io
iframe: Jump to part of dashboard
Asked by Jeremiah Landi:

Hello,

I am embedding an iframe into a dashboard. Within the iframe I would like to jump to part of a different dashboard within confluence.

The reason is because part of a dashboard is manually updated but needs to be replicated to another dashboard, and I would like to avoid having the piece updated in multiple confluence dashboards.

Any help would be appreciated. Thank you.


Answers:
author: Robert Massaioli _Atlassian_
body: Maybe you want to use the include page macro? <https://confluence.atlassian.com/doc/include-page-macro-139514.html>


Tags: cloud

confluence-cloud

dashboard

iframe
Will the LiveSearch macro with 'restrict to this space key' be available after the Documentation theme is removed?
Asked by ScottP:

The documentation theme is being removed in the future. In the tutorial on how to make the switch it mentions at the end that the ability to limit the search by space is being removed.

<https://confluence.atlassian.com/confcloud/switch-to-the-default-theme-762877014.html>

The LiveSearch macro has the ability to limit search results by space with a parameter (<https://confluence.atlassian.com/confcloud/livesearch-macro-724765225.html>).

Can this macro still be used in the navigation for the default theme, or is that parameter also being removed?


Answers:
author: ScottP
body: My supervisor looked over the documentation and I just didn't read it right. The **header search bar** will need to search across all paces. The **sidebar search bar** can still limit space by adding a macro.


Tags: cloud

confluence-cloud
Page/Space restrictions
Asked by Natalie Thompson:

Hello,

When I try to restrict a groups' access to a page/space, I do not get the option 'can't view'. I need to grant selective access to a group and allow them to see some spaces but not others.

Thanks,

Natalie


Answers:
author: TomC
body: Milo has it right. The differentiation between space permissions and page restrictions is something I've found (in our Fortune 500 companies with a couple hundred spaces) that sometimes requires a few explanations in different ways, so let me add this spin to it:

SPACE PERMISSIONS. Spaces, which support additions of groups or individuals, *define who has access to an entire space* and what they can do in it (View, Edit, Add Files, Comment, etc.)

PAGE RESTRICTIONS. The restrict feature, from a view aspect (there is a separate edit restrict as well), is where you can define - by additions of groups or individuals - *whom from the entire list of those with permissions in the space (to view the space), ++can view that specific page++*. Also notable is that the view rights on a page are 'inherited' by any child pages (these are pages that 'live' underneath that page, in the hierarchy on that space (currently edit rights are not inherited), so you can essentially create an entire restricted 'micro-space' within a larger space.

We have spaces with all employee access where some pages are restricted to just a few people or a group/groups of people.

So, it does not work the other way where the entire space has permissions allowing say a team of 10, but there are pages within that you wish to have access to all employees (the idea is you are 'restricting' from the universe of those in the permissions group. Make sense? Once you understand the difference between these two access types, you can generally create the access you need.


author: Natalie Thompson
body: Thank you both. It took a while but with your help, its finally figured out. I had to undo **a lot** of individual page restrictions so that the Space Permissions could work properly. Lesson learnt the hard way!


author: Milo Test
body: That is how it works.

Space-wise, listed has access, unlisted does not.

Page-wise, everyone with space access has page access, UNLESS someone is specified for the page, then everyone else does not.


Tags: cloud

confluence-cloud
How can I find page layout
Asked by Corinna:

Hello, how can i find page layout on the confluence screen ? Do i need to be a admin for that ?


Answers:
author: Milo Test
body: You just need edit rights.

If by "page layout" you mean just edit, then click Edit; if you mean sections and columns, then click image2016-2-8 9:47:43.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-find-page-layout/qaq-p/129473?attachment-id=12131){#link_119115d229112f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/21479/1/image2016-2-8%209%3A47%3A43.png){#display_119115d229112f_0}


Tags: confluence-administration
"Import Word Document" option doesn't exist
Asked by Neal Dias:

**Latest Confluence 5.9.4, "Import Word Document**" option doesn't exist under the "Create ..." menu.


Answers:
author: Rahul Aich [Nagra]
body: It does exist but under different button.

On the wiki page, can you see the button next to the share button on the top right cornor of your screeen. If you click that button (with three dots) it should give you the Import word option.

Rahul
Global theme broken
Asked by Helen Griffith:

The current page is not selected/highlighted in the sidebar below the top level... This seems like a bug.


Answers:
author: Robert Massaioli _Atlassian_
body: If it seems like a bug then you should raise an issue in jira.atlassian.com: <https://jira.atlassian.com/browse/CONF>


Tags: cloud

confluence-cloud
Macros & Scroll Plugins Features Not Working in HTML Exports
Asked by Saleha Javaid:

Hi. I am working on technical documentation for a company and require to use many macros and plugins like:

- scroll HTML Export

- JSON Table

- Code block macro etc

However, none of their features (whichever i set by custom settings) is there on my HTML documentation when i export it.


Answers:
author: Nic Brough -Adaptavist-
body: A lot of the macros are designed to be used in-line and don't export what you see on screen when reading the page.

What "features" are you setting on the JSON table or code-block?

comments: author: Saleha Javaid
body: * In code block i am using the standard EXPANDABLE feature.
* The JSON table entirely doesn't work in HTML and it becomes static table after exporting
* Another example is of "Navitabs" plug-in.


author: Nic Brough -Adaptavist-
body: Hmm. That does make sense - those are all functions that are designed for dynamic use inside a Confluence page. They're not coming out in html because the html cannot know what code and libraries your target system is going to have available to it.


author: Saleha Javaid
body: Right. Even when the plugin is specifically for HTML EXPORT DOCS? What usage do they bring then when their features are not deployed in the end document?


author: Nic Brough -Adaptavist-
body: Sorry, I don't understand - the stuff you are looking at **requires all the frameworks Confluence provides**. An export to html can not possibly know what you are running the html in.


Tags: confluence-administration
Best practice for migrating to a new URL?
Asked by Deborah Cross:

We've got Confluence, JIRA and JIRA Service Desk on cloud.

We need a new URL due to company rebrand. I know we have to do this via migration to a new instance and I've read the guide at <https://confluence.atlassian.com/display/CLOUDKB/Changing+the+Cloud+Instance+URL+Address+or+Migrating+to+a+New+Cloud+Instance>

I don't want to miss anything, and I already have questions after reading the guide:

1. Can Service Desk also be migrated following the instructions under JIRA + Confluence Instances in the link above?
2. Can we also migrate people/user/customer/account information?
3. Does the confluence space export/import include personal tasks?
4. What do I need to watch out for? What's going to be missing once we move to the new URL? What's the best way to go about this?

Thanks for your help everyone :smile:


Answers:
author: Deborah Cross
body: Just in case anyone else is interested, very prompt and helpful response from Atlassian was:

Hi Deborah,
> Can Service Desk also be migrated following the instructions under JIRA + Confluence Instances in the link above?

Yes. JIRA Service Desk will be migrated with the steps to migrate JIRA.
> Can we also migrate people/user/customer/account information?

Yes, all users and its information would be retained with the migration.
> Does the confluence space export/import include personal tasks?

Yes, this includes personal tasks.
> What do I need to watch out for? What's going to be missing once we move to the new URL? What's the best way to go about this?

The steps should be comprehensive to ensure you don't lose any data, but we typically advise customers to do some dry runs before the actual migration date in case of any hiccups.


Tags: cloud

confluence-cloud

jira

jira-cloud

jira-service-desk

jira-service-desk-cloud