youngmon/atlassian-qna huggingface dataset:
Advanced Roadmap - Timeline is not equal to the original estimate
Asked by JK:

Hi, In Jira Advanced Roadmap, we have noticed, the estimate provided in individual stories like 1D, is not exactly showing up as 1 day in Gantt view.

By default the gantt bar is spread for whole sprint, if no start and end date is provided.

Also we are unable to view day wise if we select more than 10 days, always its grouped at week level, and only when customized date range is less than 5 days, we are able to see day view in gantt, how to show day wise view by default for any date range


Answers:
author: Walter Buggenhout
body: Hi [@JK](/t5/user/viewprofilepage/user-id/5573096),

That is correct. If you work in sprints, all issues assigned to a sprint will be displayed for the full length of that sprint on the timeline. This is how it works by design.

There is also a difference between your estimate (i.e. the amount of work something is going to take for completion) and the duration of the work (the period between start and due dates). This is usually a good thing and a reflection of reality. It is not because a piece of work requires 3 days of effort, that people are going to perform this work without interruption in exactly 3 days. I've seen tasks with a projected effort of 3 days run on for several months occasionally, so it's good that you can visualise both.

Furthermore, the visualisation you are looking at in AR *(or Plans)* is rather a visual timeline than a Gantt chart. That may be not too important in itself, but it's good to be aware of that to more or less support your expectations when you're looking at it.

Finally, indeed; there are some limitations when it comes zooming into the level of detail on the timeline view. This is because the tool is mainly built to visualise roadmaps across multiple projects / teams on a longer time horizon.

Hope this helps!


Tags: advanced-roadmaps

data-center

portfolio-for-jira-data-center
Vew full hierarchy of parent levels in jira issue filters, not in the plan
Asked by Cheryl Gasbarro:

Is there a way to create a filter (not for a plan) to view a sprint and show parent epic and parent initiative. See my current simple filter below I use to view my sprint and create pie charts from to see the sprint by Parent Epic. I'd like to be able to also see the corresponding Parent Initiatve to these epics as well.

Story, Task, Bug, etc. ticket types in a designated sprint \> their Parent Epic \> the Parent Epics Parent Initiative

#### project = XYZ AND sprint = 1234 ORDER BY parent ASC, Rank ASC {#toc-hId-372565647}

PS: my apologies in advance the Question submission was not working so I moved my question here hoping to start a discussion around this visibility :(


Answers:
author: Florian Bonniec
body: Hi [@Cheryl Gasbarro](/t5/user/viewprofilepage/user-id/1798771)

If you have Scriptrunner you could use the following function:

    issueFunction in parentsOf()

    issueFunction in parentsOf("project = XYZ AND sprint = 1234")

You can do it for each level.

Regards


Tags: porfolio-for-jira
Display Nested Goals in a Jira Plan?
Asked by Ryan Hubbard:

Is it possible to display the Jira Goal / Atlas Goal hierarchy in Jira Advanced Plans?

For example if there's a Objective #1 goal and has a child called KR#2 is there a way to show Objective #1 goal and the KR2 goal nested in Advanced Plans? So it would look like:

- Objective #1

- KR#2

- TR-4

![t.png](https://community.atlassian.com/t5/image/serverpage/image-id/343896iF8087E00E3571212/image-size/large?v=v2&px=999 "t.png")


Answers:
author: Marc - Devoteam
body: Hi [@Ryan Hubbard](/t5/user/viewprofilepage/user-id/5576966)

You can show your goals on plans, but only to see if a goal is on track.

Not in the hierarchy, as a level.

Aslo see, [Atlas-goals-in-Jira-Software-Cloud-timeline-and-plans](https://community.atlassian.com/t5/Advanced-planning-articles/Atlas-goals-in-Jira-Software-Cloud-timeline-and-plans/ba-p/2558100)


Tags: cloud

plans

portfolio-for-jira-cloud
Initiative not rolling up Due Date
Asked by Abhishek Shukla:

Hello,

I am trying to create an advanced roadmap plan that contains 60 initiatives. For every initiative the **start** and **due date** are getting rolled up automatically but for one of the initiatives the due date is not getting rolled up and I cannot figure out the reason.

![download.png](https://community.atlassian.com/t5/image/serverpage/image-id/343827i78085F4C5A0AABC9/image-size/large?v=v2&px=999 "download.png")


Answers:
author: Marc - Devoteam
body: Hi [@Abhishek Shukla](/t5/user/viewprofilepage/user-id/5261754)

Are there child issues from ZLT-318 that are not in the plan?


Tags: cloud

portfolio-for-jira-cloud
Question about how Plans determines which Epics to pull in
Asked by Taylor Huston:

Hello all,

This is for Data Center, if it matters.

I'm playing around with using Plans (Advanced Roadmaps) to, well, plan our work, but already I have some questions on something that *should* be really intuitive, so maybe the problem is just me.

I created a basic Plan and set the Issue Source to my project. Very simple, I haven't made any other configuration changes. But I am confused as to what I am getting as a result. It's returning 10 Epics along with all of the issues underneath those Epics. But three of those Epics are "Done." Their workflow status is "Done", their Epic Status is also "Done", and they have a resolution set. All of the issues inside them are also done.

By every metric I know as a Jira admin, they are done/complete/whatever you want to call it, so why is my Plan pulling them in?

This query returns the expected 7 results:

```
project = DWP AND issuetype = Epic AND resolution = Unresolved
```

The project has 183 Epics in total.

I realize I could just write a JQL query and use that as the Issue Source instead, but I feel like I shouldn't have to, before I go too far down the rabbit hole I do want to understand why this basic option isn't working how I would expect it to.

Thanks!


Answers:
author: jengoree
body: Advanced Roadmaps pulls in Done issues up until a time threshold specified in your plan configuration under *Exclusion Rules* . Look at the *Exclude any completed issues* after setting. If you don't want to see Done issues at all, set that to zero. (See <https://confluence.atlassian.com/jirasoftwareserver0820/troubleshoot-missing-issues-in-advanced-roadmaps-1095248919.html> .)
filter in Jira Plans
Asked by Cornel:

Hello,

I'm using Jira Plans in DataCenter.

All the relevant Jira issues are included in my plan, but I would like to create a filter (inside the Plan, not a JQL) to get a specific subset of issues.  

What I want: all the epics that have the fix version = X and all the issues under these epics.

What I get: all the issues (epics, stories, initiatives, etc) that have fix version = X.

The problem is that not all the issues under epic have the fix version = X.

Any workaround for this? same problem with labels (with every field for that matter).

Same problem with grouping also.

I'm I the only one having this as a problem?

Thanks in advance foe any hint!


Answers:
author: Duc Thang TRAN
body: Hello [@Cornel](/t5/user/viewprofilepage/user-id/5575180)

Do you try to use "group by release" in "view setting" ?

BR

comments: author: Cornel
body: yeah, not the expected result either. It considers the lowest issue in the Hierarchy. For example:  
-i group by release  
- Hierarchy is Initiative to Story

the result is:

release 4.0:

Initiative (fix version = 4.2)

Epic (fix version = 4.2)

Story (fix version = 4.0)

I'm trying to get the highest level grouped by release AND get all the sub-levels displayed (without being grayed out).

Thanks!


Tags: data-center

portfolio-for-jira-data-center
Timelines vs Plans in Jira Software Cloud: Which is Better for Project Management?
Asked by Sanam Malleswari:

**Timelines vs Plans in Jira Software Cloud: Which is Better for Project Management?**   
I am looking to gather insights and experiences from the community regarding the use of timelines and plans in Jira software clouds. Both features offers a unique benefits, but i ma curious to know which one you find more effective for project management.  
**Similarities:** Both provide visual representations, planning, tracking and managing work  
**Differences:**   
Timelines: Used within single projects and focusing on tasks and durations overtime  
Plans: Found in advanced roadmaps, used for cross-projects planning with advanced features like capacity management and scenario planning  
**Questions:** when do you prefer using timelines over plans, and vise versa?  
Which feature is more useful for managing projects?  
Any tips or best practices for using timelines or plans effectively?


Answers:
author: LEELA VENKATASATISH KOLLA
body: In our implementation, we're using 'Timeline' for the respective team-level view and discussions; however, we're using 'Plans' for cross-team/cross-project discussions.

For a given release, multiple teams need to come together to plan, execute, and implement the release scope. During this process, dependencies will be identified and raised across the teams.

Using Plans helps us visualize the cross-team dependencies and initiate and follow-up conversations to resolve these dependencies on a timely basis.

In addition to capacity management, sprint wise allocations, this is where we found using Plans helpful.


author: Kate
body: I prefer Plans by quite a margin.

The ability for advanced filtering, the ways you can display/splice and the ability for the plan (with the right information) to suggest delivery plans make it far superior. Having different views pre-prepared and filtered/set-up for different conversations has been really useful as well.

There's definitely a reason why Plan was originally named "Advanced Roadmaps" - it's the next step up and I feel like the Project timeline provides a nice simple quick impression, but if you're needing a tool to manage the work, Plans is the way to go.


Tags: jira-software-cloud

plans

porfolio-for-jira

project-management

timelines
Atlas vs Atlassian goals
Asked by M?lanie Liguet:

Hi,

A few months ago, I received an email announcing that Atlas is moving to the Atlassian platform and is becoming free for all Atlassian customers!

I want to test it but I can't find it in the available apps.

I only find "Atlassian Home for Jira Cloud" is it the same thing?

Does Atlassian goals in EAP replace Atlas?

Is it still possible to test goals (in atlas) without joining the EAP?

Thank you for your help, I am lost in all these announcements


Answers:
author: Walter Buggenhout
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707),

In short: you are right. Atlas is being integrated by default into the Atlassian Platform Experiences. Indeed, the goals you see under Atlassian Home are the same thing.

Atlas can no longer be added, but you might be able to opt in to the platform experiences EAP if you meet the criteria described in [this support article](https://support.atlassian.com/platform-experiences/docs/participating-in-the-platform-experiences-early-access-program/).

Hope this helps!

comments: author: M?lanie Liguet
body: Thanks for your answer, it's clearer.

However, I have trouble seeing what Atlassian Platform Experiences will bring in addition.

Currently, without having joined the EAP, in Atlassian Home I can already create a project, create an objective and links it to my jira software tickets...

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/342169iBDB5D74F91386A61/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: cloud

portfolio-for-jira-cloud
Jira planning by assignee
Asked by Mykhailo Shukakidze:

Hi Community,

I have the following case: My team is divided into 3 sub-teams: BE, FE and Mobile. So I split user story into the sub-tasks for each team. Basically I have a sub-task for Mobile, FE and BE within one story.

How Can I plan capacity of the sprint using Jira in hours if it doesn't allow me to setup team(sub-team) per sub-task.   
Is there a way to cover this case, maybe capacity planning by assignee and not teams?

I am really looking forward to your replies.  
Thanks


Answers:
author: Marc - Devoteam
body: Hi [@Mykhailo Shukakidze](/t5/user/viewprofilepage/user-id/5227126)

Take it a level higher.

Set an Epic and for each team a story and capacity and assign it to the desired team.


Tags: cloud

portfolio-for-jira-cloud
Global Automation Sprint Completed
Asked by Emre Yi?it:

Hello,

I created a rule with Global Automation. When the sprint is completed in the rule, the issue in the relevant sprint are listed. And it sends it to an e-mail.

Example in the same mail;

To Do : 4

In Progress : 8

Done : 5

How can I collect status values and send them in the same mail![Untitled 2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/341657i4446EE98E4AC9402/image-size/large?v=v2&px=999 "Untitled 2.jpg")


Answers:
author: Emre Yi?it
body: Can you help with an example


Tags: cloud

portfolio-for-jira-cloud
How to get progress issue count in a Confluence report
Asked by Pier Nicol?:

Hi everyone,

My company has both Jira and Confluence Cloud.

I am trying to create a report in confluence, using the /jira issue macro, but I am not able to find the field "Progress (issue count)" which is usually shown in Jira Plan.

Any advice on how to do that?

Thanks


Answers:
author: Marc - Devoteam
body: Hi [@Pier Nicol?](/t5/user/viewprofilepage/user-id/4403992)

This because this is not available on Jira issues itself only in plans.

You could use the macro JIra Premium Plan.

See also, [embed-your-advanced-roadmap-plan-in-a-confluence-page](https://support.atlassian.com/jira-software-cloud/docs/embed-your-advanced-roadmap-plan-in-a-confluence-page/)

comments: author: Pier Nicol?
body: Amazing [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) this is exactly what I was trying to achieve.

Kudos

Kind Regards,

Pier


Tags: cloud

portfolio-for-jira-cloud
why is the data in the plan getting grouped by sprint and Team
Asked by Selva Praveen Elango:

I am using JIRA plan , in the view setting i have grouped the data by Sprints.

the data is getting grouped by sprints, the sprints are further grouped by Team , how can I remove this . I Want to group only by sprint

![Screenshot 2024-08-08 at 4.13.04?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340720i50D003F71E483958/image-size/large?v=v2&px=999 "Screenshot 2024-08-08 at 4.13.04?PM.png")


Answers:
author: Dick
body: Hi Selva,

Under the view settings (on the plan page) you can select the way of sorting the issues.

It is often on the "ranked" setting, which can give unexpected results.


Tags: cloud

portfolio-for-jira-cloud
How apps were created?
Asked by Hema Chowdary:

How apps were created? Roadmap for app development


Answers:
author: Rilwan Ahmed
body: Hi [@Hema Chowdary](/t5/user/viewprofilepage/user-id/5570449) ,

Welcome to the community !!

If you are looking to build new plugin/app for your jira instance, then go through this [link](https://developer.atlassian.com/server/framework/atlassian-sdk/set-up-the-atlassian-plugin-sdk-and-build-a-project/) to know the overview.

If you want to contact the app development team, then you need to search for the app in the [Atlassian Marketplace](https://marketplace.atlassian.com/search?query=roadmap&product=jira), and then go to support section of the app page.


author: Jack Brickey
body: I don't understand your question. Could you please add more details?
How can I integrate Jira in a private domain with the Jira application on iPad?
Asked by Baris Karapelit:

How can I integrate Jira in a private domain with the Jira application on iPad ?


Answers:
author: Marc - Devoteam
body: Hi [@Baris Karapelit](/t5/user/viewprofilepage/user-id/5432418)

This is not possible. the apps are only for Jira Cloud SaaS environments.
Why mobile app is not available in Russia?
Asked by rdi:

Why am I unable to download Jira mobile app for my iOS devices in Russia?


Answers:
author: Rilwan Ahmed
body: Hi [@rdi](/t5/user/viewprofilepage/user-id/5438319) ,

Welcome to the community !!

This could be the reason why the apps are blocked

<https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine>

comments: author: rdi
body: If it's true, isn't it a nationalism thing?


author: Nic Brough -Adaptavist-
body: Hi rdi,

No, it's a moral thing, Russia's illegal invasion of Ukraine is devastating the lives of Ukrainian people, and Atlassian are standing with the people who are being immorally attacked.

If you are not affiliated with an organisation that supports the invasion, then you can ask Atlassian to open up your access. Their block is generalised, and hence captures some people that should not be barred.


Tags: russia
Is there any way, As an administrator I can check the number of user using Jira mobile app.
Asked by aditi_jha:

Is there any way, As an administrator I can check the number of user using Jira mobile app.


Answers:
author: Nikola Perisic
body: Welcome to the community [@aditi_jha](/t5/user/viewprofilepage/user-id/5417118) !

Sadly, this is not possible, because:

* You do not have the premium version of Jira
* Even if you did, the feature of Insights measures active users across the products in general like Jira, Confluence, JSM and the other apps

There is no analytics for this, even the product of Atlassian Analytics is not offering the metrics for usage of the mobile apps.

The only thing that exists is the mobile app policy but this isn't something that you are looking for.

You can check the list of Atlassian Analytics here: <https://www.atlassian.com/platform/analytics/what-is-atlassian-analytics#why-use-atlassian-analytics>

comments: author: aditi_jha
body: Thanks for the help!


Tags: cloud

jira

jira-cloud
"Jira data center and server" not supported with nfeed(elements connect)
Asked by ????? ??? ??????:

Good afternoon!  
We want to start using "Jira data center and server" app in our company. It suits us perfectly. But in some projects we use nfeed(elements connect) fields and they are not supported by your application. Can you tell us if you are planning to integrate them and if yes then approximately when.  
<https://elements-apps.com/app/elements-connect/>


Answers:
author: Nikola Perisic
body: Welcome to Atlassian community [@????? ??? ??????](/t5/user/viewprofilepage/user-id/5410238)

The best option here is to raise a support ticket for Atlassian regarding this question.

Also to keep being updated on the features that are being released,refer to this page: <https://www.atlassian.com/roadmap/data-center>

Br,

Nikola

comments: author: David Bakkers
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

Raising a support ticket with Atlassian would be pointless, since it's not their responsibility to make that third party vendor's products work with Jira Server / DC, it's the vendor's responsibility.

[@????? ??? ??????](/t5/user/viewprofilepage/user-id/5410238)

If you have a question about the products make by Elements, just ask *them* . Click the the button **Contact Us**on their website.


author: Nikola Perisic
body: [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) makes a good a point, but if they have a cloud instance they can mention their server one. I had a problem with a server instance and there were able to help.

Br,

Nikola


author: Nikola Perisic
body: But you do make a point that this is the question for the vendor.


Tags: elements-connect
Jira app not showing in iOS Settings > Notification
Asked by ben_skelton:

I want to be able to control when notifications occur in iOS Jira like I can with iOS Confluence: change the badge, schedule, turn off etc.

Confluence is listed in iOS \> Settings \> Notifications together with other apps that issue notifications. Jira isn't, but it is issuing notifications and displays a badge count.

How can this be corrected?


Answers:
author: ben_skelton
body: Weird. Badges show some number of notifications. But in the app, notifications are off. Setting notifications on in the app, then gives you iOS \> Notifications \> Jira, where the wanted settings can be set.
I couldn't log in or log up
Asked by hamidrezaebrahiminia4:

It is long time I didn't log on by

Hamidrezaebrahiminia4@gmail.com


Answers:
author: Jack Brickey
body: If you are saying that your free instance of Jira is no longer accessible it is very possible that it has been decommissioned after an extended period of being idle. If the instance is accessible by other users please contact your administrator.
How do we log work in the JIRA mobile app
Asked by Vani SuriaPrakash:

one of my team member is using mobile app and unable to edit "Original estimate" field value. However I as a scrum master am able to edit the value.

Also, I am not able to see the remaining time field and also the log work option. Would like to get some guidance and support on how to view the remaining time estimate and also log work from mobile app.


Answers:
author: Danny
body: Hey [@Vani SuriaPrakash](/t5/user/viewprofilepage/user-id/5259749) ,

So this could be due to a few things:

1. Project permissions between yourself and your colleague for logging time against issues. It might be applied to a user, group, or project role and your colleague may not has this permission on the project.
2. As you are not seeing time remaining, you need to check the Time Tracking field has been added to the appropriate issue screen and the field config allows you to view the field.

A [similar query](https://community.atlassian.com/t5/Jira-Core-Server-questions/How-to-log-work-using-mobile-app/qaq-p/2575482) was asked recently.

Hope this helps,

Danny
How to reset users password? We get no email with reset link!
Asked by Heiko Meng:

Hi,

we're having trouble resetting a users password after this user had no site access for a while.

We tried the following: <https://support.atlassian.com/atlassian-account/docs/password-reset-issues/> but it did not work. We're not getting the email with a reset link.

We checked the reset function with an other user in our company and it worked. Both users are using the same mailserver, so we think it's not a problem with a firewall or a spam filter.

Seems like jira is not sending any emails to this specific user. Just tried to send a mail via automation and the user didn't get this mail as well.

The stored email address is correct, checked it twice. Before we revoke users access everything worked fine for more than a year.

I appreciate your help. Thanks a lot!

Heiko


Answers:
author: Rebekka Heilmann (viadee)
body: Sounds like a problem that the [Atlassian Support](https://support.atlassian.com/) can help you with, as they can get access to your instance and the user's account.

But maybe someone else in the community already had a similar issue - just thinking, as there is a lot of new posts every day and no answer after two days, the Atlassian Support is probably faster ;)

just make sure to add the solution to your post afterwards, so other Community members can benefit from it


Tags: cloud

jira

jira-cloud