youngmon/atlassian-qna huggingface dataset:
Reducing column size - Jira integration
Asked by Martina:

Hey all,

Does anyone know if it's possible to reduce the column size when creating a Jira table in Confluence?

For example, in excel, you can reduce the column width and make the text continue below (creating like another 'row'). Hopefully it makes sense.

Here's an image for reference: ![Screenshot 2023-12-26 at 08.56.14.png](/t5/image/serverpage/image-id/298105iC1CC8476D473FDE5/image-size/large?v=v2&px=999 "Screenshot 2023-12-26 at 08.56.14.png")


Answers:
author: Stiltsoft support
body: Hi [@Martina](/t5/user/viewprofilepage/user-id/5299606) ,

If you use the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (our company develops this add-on), you may use its Table Transformer macro as a workaround: wrap your Jira Issues macro in the Table Transformer macro and follow this example from our documentation <https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Changingcolumnwidth>

comments: author: Stiltsoft support
body: Hi [@Janice](/t5/user/viewprofilepage/user-id/5303587) ,

Please add some tags for us:

* table-filter
* table-filter-and-charts
* table-transformer

Thank you!


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-transformer
jira compatibility
Asked by Asaf Benyamini:

Hi

Is Confluence 8.5 / 8.5.4 (LTS version), compatible with JIRA 9.4.8 ?

Thanks


Answers:
author: Kseniia Trushnikova
body: Hi [@Asaf Benyamini](/t5/user/viewprofilepage/user-id/347172),

Yes, Confluence and Jira are compatible. Please take a look at this [answer](https://community.atlassian.com/t5/Confluence-questions/How-to-check-Confluence-version-compatible-with-Jira-Core-Jira/qaq-p/1176448#M153692:~:text=ATLASSIAN%20TEAM-,Sep%2013%2C%202019,-Hello%2C) of the similar question.

Hope it helps!


Tags: confluence-server

server
The page could not to be previewed or closed, if it has "../" symbols
Asked by ArtemMo:

In Confluence 7.19.17 we have found a bug.

When we edit a page with body, that has symbols

**"../"**, the page could not to be previewed or closed.

So we have a 400 error response when we pressed button "Preview" or "Close".

*\>\>\> Request*

*POST /pages/rendercontent.action HTTP/1.1*

*Host: confluence-test.hidden.domain*

*User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:120.0) Gecko/20100101 Firefox/120.0*

*Accept: \*/\**

*Accept-Language: en-US,en;q=0.5*

*Accept-Encoding: gzip, deflate, br*

*Content-Type: application/x-www-form-urlencoded; charset=UTF-8*

*X-Atlassian-Token: no-check*

*X-Requested-With: XMLHttpRequest*

*Content-Length: 149*

*Origin: <https://confluence-test.hidden.domain>*

*Connection: keep-alive*

*Referer: <https://confluence-test.hidden.domain/pages/editpage.action?pageId=631996965>*

*Cookie: JSESSIONID=F7F533BCA93FF15DD7FAF1C369C06079; CONFLUENCE_RETURNTOCOOKIE=<https://confluence-test.hidden.domain/>; DEVICEDETAILS=Mozilla/5.0 (Windows NT 10.0: Win64: x64: rv:120.0) Gecko/20100101 Firefox/120.0\|\|Firefox\|\|Windows OS\|\|PDF Viewer, Chrome PDF Viewer, Chromium PDF Viewer, Microsoft Edge PDF Viewer, WebKit built-in PDF\|\|false\|\|Mozilla\|\|en-US, en\|\|true\|\|East Kazakhstan Time\|\|en-US\|\|true; seraph.confluence=666697729%3A0cc11a89bb3de7c43c2a74195f7b8f35dabdc525; confluence.browse.space.cookie=space-templates*

*Sec-Fetch-Dest: empty*

*Sec-Fetch-Mode: cors*

*Sec-Fetch-Site: same-origin*

*\>\>\> Response*

*HTTP/1.1 400*

*Server: nginx*

*Date: Fri, 22 Dec 2023 17:31:12 GMT*

*Content-Type: text/html;charset=utf-8*

*Content-Length: 762*

*Connection: keep-alive*

*Cache-Control: no-store*

*Expires: Thu, 01 Jan 1970 00:00:00 GMT*

*X-Confluence-Request-Time: 1703266272537*

*X-Seraph-LoginReason: OK*

*X-AUSERNAME: hidden_username*

*Content-Language: en*


Answers:
author: Michael Kotzem
body: Hi, we're facing this issue in 8.5.4 Data Center, too.

Regards,

Mike


Tags: confluence-server

server
Unable to access Confluence settings
Asked by Ms_ Hiller:

Hi! I am unable to access settings. Getting this error message:

Is this a system bug?

![Screenshot 2023-12-25 120904.jpg](/t5/image/serverpage/image-id/298054i56746FA0BCE5B00C/image-size/large?v=v2&px=999 "Screenshot 2023-12-25 120904.jpg")

*** ** * ** ***


Answers:
author: Andy Gladstone
body: [@Ms_ Hiller](/t5/user/viewprofilepage/user-id/5198940) what settings are you trying to access? Specific space settings or your user settings via the cog on the upper right hand corner of the menu bar?


Tags: cloud

confluence-cloud
how can i insert a picture to space or page? DC
Asked by daniel ben zaken:

how can i insert a picture to space or page? in confluence Data-Center 7.19.6


Answers:
author: Charlie Marriott
body: Hi [@daniel ben zaken](/t5/user/viewprofilepage/user-id/5316155)

Please see the following documentation for more information on adding pictures and other files to Confluence Data Center: [Display Files and Images](https://confluence.atlassian.com/conf719/display-files-and-images-1157466575.html)

I hope that helps! Feel free to reach out if you have any further questions.

Cheers,

Charlie


author: Nic Brough -Adaptavist-
body: Hi Daniel,

In most browsers, you can copy and paste images into spaces while editing a page. You can also use the edit tools to attach (embed) files of any type, and (for a lot of commonly used file types, including images) have them rendered in the page.

comments: author: daniel ben zaken
body: Thanks


Tags: data-center
End of term "Confluence (Server) 10 Users"
Asked by Kirill:

??????. ? ????? ?? ?????, ???? ???????? ???? ???????? \<\<Confluence (Server) 10 Users\>\> ???????? 15 ??????? 2024 ?. ??? ?????????? ? ???? Confluence ????? ???? ????? ??? ?????????? ?????????


Answers:
author: Charlie Marriott
body: Hi [@Kirill](/t5/user/viewprofilepage/user-id/5392865), thanks for the question.

On February 15, 2024, your Server products will reach the end of support. After this date, support and bug fixes will no longer be available for your server products and apps, however as all [Server licenses are perpetual](https://www.atlassian.com/licensing/purchase-licensing#software-maintenance), you can continue to use your software into perpetuity. This means your Confluence Server product will continue to operate in its current state after February 15, 2024.

To stay secure and benefit from continued innovation, we strongly recommend migrating to Cloud or Data Center before the end of support date.

I hope that helps!

Charlie


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Your server will continue to work, the only change is that your administrators will get a warning box that tells them the licence has expired.

comments: author: Kirill
body: But will all functionality continue to work?


author: Kirill
body: The price for Data Center is too high. Yes, and the Standard version for Cloud also bites for 10 users.


Tags: confluence-server

server
I don't receive the Comala Document Management signing token setup validation email
Asked by bon_chiu:

I have been using Comala Document Management for a year and a half. I am now trying to use 'Comala Document Management signing,' after entering my email, I was asked to validate it. I entered my email a week ago but still haven't received any confirmation email."


Answers:
author: Brant Schroeder
body: [@bon_chiu](/t5/user/viewprofilepage/user-id/5392774) Welcome to the Atlassian community

I would suggest double checking the steps and making sure that nothing was missed. <https://docs.comalatech.com/space/CDMC/6916311102/Setting+up+an+approval+signing+token>

If you are not getting anything after that and you have checked your junk mail folder, etc. I would suggest submitting a support issue to Appfire <https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11>

comments: author: Brant Schroeder
body: [@bon_chiu](/t5/user/viewprofilepage/user-id/5392774) was your issue ever resolved?


Tags: cloud

confluence-cloud
Is there any way to make the jira issue preview option the default on clicking a link?
Asked by Sean Blezard:

Confluence is much more intuitive for casual users than Jira - especially for stakeholders who are more accustomed to Sharepoint. I noticed recently that when Jira issues are embedded in a Confluence page, you can hover over the link to get a pop up with a preview option. Choosing his option allows you to see the Jira screen without leaving the Confluence page. This is fantastic and something I've wanted for years.

However, if you simply click on a jira link you are taken to a completely new jira page.

My question is this - is there a way to make a link click open the preview version of the jira issue vs navigating to Jira?


Answers:
author: Andy Gladstone
body: [@Sean Blezard](/t5/user/viewprofilepage/user-id/1375347) you can control the default behavior of some links in Confluence by following the instructions on this [page](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/).

The relevant section for you is below:

Link preferences {#toc-hId--408725017}
--------------------------------------

You can set your preferences on how links are displayed across Confluence, Atlas, Jira and soon for other Atlassian products. Your chosen link display option appears when you edit pages or comment on issues.

Go to [link preferences](https://id.atlassian.com/manage-profile/link-preferences) from Confluence:

1. Select your avatar from the top-right menu, then go to **Settings**.

2. Under **Settings** , select **Account preferences**.

3. From the left-side menu, select **Link preferences**.

Set your default display for new links

You can choose how to display links you create:

1. From **Link preferences** , go to the **Default display** section.

2. Choose your preferred display option.

Links created by other users will appear depending on the display option they choose.

Remember to refresh active editor sessions after you update your preferences.

comments: author: Sean Blezard
body: That's good to know, thanks. I'm not sure that's the same thing as I'm asking though. I mean the behaviour inside a Jira macro when you hover. It'd be good to click and get preview without having to hover first.  

![Screenshot 2024-01-02 at 20.17.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/298635i373896FC5FB82D22/image-size/large?v=v2&px=999 "Screenshot 2024-01-02 at 20.17.35.png")


author: Tony
body: The answer given by Andy is not what I came here looking for either.


Tags: cloud

confluence-cloud
Archived Space still showing in Spaces and in search results
Asked by PL:

I have confluence premium-- i archived a space and it's still showing in my SPACES section and also bringing up pages when I type in SEARCH. How do I actually archive these? What does archive mean if not remove from search \& spaces?


Answers:
author: Jack Brickey
body: Hi [@PL](/t5/user/viewprofilepage/user-id/5261107) , that doesn't sound right for sure. Once archived, a space should be hidden from the basic navigation and search unless specifically requested. Here is an article discussing how archiving works. [archive-a-space](https://support.atlassian.com/confluence-cloud/docs/archive-a-space/)


author: Lisa Gleinzer
body: I was having the same issue. It seems that if you follow the steps in the article posted by Jack Brickey, the archive functions properly. If you try to use *more actions (...)* then *archive*it doesn't work properly.


Tags: cloud

confluence-cloud
How to set up an incoming link when configuring OAuth 2.0?
Asked by WeiMiao:

I'm trying to configure some programmatic API to connect to my Confluence domain through OAuth 2.0. It seems that I need a client_id and a token. However, when I'm following \[this guide\](<https://developer.atlassian.com/server/confluence/confluence-oauth2-provider-api/>) of OAuth 2.0 setup, I'm asked to create an "incoming link" and set up its scope as a prerequisite. I tried to follow the guide but was not able to find any place to set up the scope. Moreover, I'm confused by the URL that I need to provide to the incoming link. What URL should I provide here? Why do I have to set up this incoming link for OAuth 2.0?

All I would like to do is to call some open-source library and connect to my Confluence domain. Can anyone offer some help here? Thanks!


Answers:
author: WeiMiao
body: Can anyone provide some help? My biggest blocker is that I was not able to see the link of setting up scope and API token after creating the incoming link.


Tags: cloud

confluence-cloud
Add border to table cells and padding
Asked by Candice Caputo:

We are using the table within Confluence documentation and do not see an easy way to apply a border around cells and/or padding within cells. Is there a quick way to achieve this? It seems like relatively simple functionality.


Answers:
author: Brant Schroeder
body: [@Candice Caputo](/t5/user/viewprofilepage/user-id/5328711) the delivered product has limited table functionality. If you want to have additional table customization you would need to use an app from the marketplace. [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=table](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=table)

comments: author: Brant Schroeder
body: [@Candice Caputo](/t5/user/viewprofilepage/user-id/5328711) can you accept the answer to help others?


Tags: cloud

confluence-cloud
Transfer the SLA from one issue to another issue.
Asked by KosalaPrince:

We need to used the same SLA among two issue type. As a example

Issue types are "A" and "B"

SLA = 30 mins

The support team is working on issue type A. After 15 minutes, the support team creates a new ticket under issue type B and remove the issue that created under A (this was done through automation). Is there any way to transfer the remaining SLA time from A to B, then remaining time on the new ticket created under B will be 15 minutes


Answers:
author: Rachel Wright
body: Hi [@KosalaPrince](/t5/user/viewprofilepage/user-id/5530379) , I might have the *start* to an answer for your question. :) Since you're already using automation, I did a little test to see if the SLA remaining time information could be accessed. Good news - it can!

I created a test rule where I was simply writing the value of the issue's remaining SLA time to the automation log, just to see if the info could be obtained.

Here's the smart value I used:

{{issue.**insert-rule-name**.remainingTime.friendly}}

e.g. {{issue.**Time to first response**.remainingTime.friendly}}

Here's some great documentation that helped me figure out this format: <https://confluence.atlassian.com/jirakb/how-to-find-smart-value-of-sla-component-of-jsm-issues-1167828367.html>

Here's the test rule with the smart value written to the log.

![sla-test.png](https://community.atlassian.com/t5/image/serverpage/image-id/332531i83A3A9DB5B754A21/image-size/large?v=v2&px=999 "sla-test.png")

Here's the result in the log, proving we can at least access the needed info.

![sla-test3.png](https://community.atlassian.com/t5/image/serverpage/image-id/332533i62C3E1340E95FD39/image-size/large?v=v2&px=999 "sla-test3.png")

And here's the related Jira issue to compare the result in the log to.

![sla-test2.png](https://community.atlassian.com/t5/image/serverpage/image-id/332532i4E961303F2F7598F/image-size/large?v=v2&px=999 "sla-test2.png")

So the nest step is to see if you can push the SLA info into a new issue as part of the issue creation process you already have. I've done this with other data (just not with SLA data) so I think it's worth a try!

OR, maybe someone else in the community has a better idea to share??

Hope this helps get you started!

Rachel Wright  
Author, Jira Strategy Admin Workbook


Tags: cloud

jira-service-management

jira-service-management-cloud
EPIC Burndown chart not available
Asked by viswanadha kuralla:

Hi Team, I am looking for EPIC Burndown chart but the option is not available. I can only see Sprint burndown chart only. I want to know how to download new type of reports like EPIC burndown chart into my project.


Answers:
author: Jerrold - Empyra
body: Hi [@viswanadha kuralla](/t5/user/viewprofilepage/user-id/5530422)

I believe You are using the Team managed project. Sorry to inform but In team managed project currently the epic burndown chart is not available.

<https://support.atlassian.com/jira-software-cloud/docs/enable-reports/> - Team Managed reports

Atlassian has maintained this feature as a suggestion in their backlog, and the status of this ticket is garnering interest and will implement it in the future Please vote the issue

Atlassian ticket  

Provide an epic report in Team-Managed scrum project {#toc-hId--354200972}
--------------------------------------------------------------------------

<https://jira.atlassian.com/browse/JSWCLOUD-17914>

Expanded Reporting Capabilities for Team-managed Projects - Kanban {#toc-hId-2133311861}
----------------------------------------------------------------------------------------

<https://jira.atlassian.com/browse/JSWCLOUD-17787>

If you need the epic burndown report we need to move to company managed project or find any alternative in the marketplace

Thank you.


author: Danut M _StonikByte_
body: Hi [@viswanadha kuralla](/t5/user/viewprofilepage/user-id/5530422),

This report is not available in a team managed projects.

But have a look over this article: <https://community.atlassian.com/t5/Jira-articles/How-to-create-an-epic-burndown-or-burnup-chart-in-Jira-and/ba-p/2737935>

As you can see, by using the Release Burndown Burnup Chart gadget offered by our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app you can easily display burndown or burnup charts for your epics on Jira dashboards. And these charts are more advanced than the Jira reports, they support any type of estimate, include sub-tasks in the calculation and can forecast ETAs.

![EpicBurndown.png](https://community.atlassian.com/t5/image/serverpage/image-id/332069i8CFE04382B1BE1EA/image-size/large?v=v2&px=999 "EpicBurndown.png")

See more about this gadget (and the many others offered by this app) in these articles:

* <https://community.atlassian.com/t5/App-Central/8-gadgets-for-a-powerful-Scrum-dashboard-in-Jira/ba-p/1683063>
* <https://community.atlassian.com/t5/App-Central/How-to-track-scaled-agile-SAFe-projects-in-Jira-with-Great/ba-p/1929694>

You can start with **1-month free trial**. If you have any questions, feel free to contact us at support@stonikbyte.com.

Hope this helps.

Danut


Tags: cloud

jira-cloud

jira-software
How to migrate JIRA Teams between instances (both in cloud)
Asked by Tal_Sofir:

Hey guys,

After migrating 3 projects from source instance (X.atlassian.net) to target Atlassian (Y.atlassian.net) - according to the[limitations](https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/) of the native migrating tool, teams aren't migrated - I don't have the option to relate issue to a Team as in the source JIRA. **(Note that the fact teams aren't migrated is not mentioned.)**

Now I would like to know how to migrate only the teams from one instance to another.

Please if somebody know how I would like to know :)

Thanks

Tal


Answers:
author: Patrick Cartier 1
body: I'm thinking right now the only solution to this is to bulk update the issues on the source instance to a new single select "team 2" field, migrate them with the new data, recreate the teams on the destination site, then bulk update to revert to the native Jira Team field if desired.

Not optimal, but if your data set is small enough it could work.

comments: author: Patrick Cartier 1
body: It also seems like the API could be an option <https://developer.atlassian.com/platform/teams/components/team-field-in-jira-rest-api/>


Tags: cloud

cloud-migration

jira-cloud

migration

teams
Custom Field if not viewed by all users
Asked by Filipe Martins:

Hello,

Need your help,

So I've created a custom field and applied it to my board, so far so good.

The thing is that the other users can't see the field, why is that ?

So the steps i took where:

* Checked the context of a similar custom field
* Checked the scheme of a similar custom field
* Default value

what can it be ?


Answers:
author: Jerrold - Empyra
body: Hi [@Filipe Martins](/t5/user/viewprofilepage/user-id/5527734)

Are the other users not able to see the field in the same issue you are able see?

While creating a custom field we have to associate it with the screens and one project may have sperate screens for different issue type so we have to check whether the field is associated with all the issue type screens. To check that \>project settings \> screens

Many times the field may be under the hide when empty section so until it has a value it will not show in the screen to fix it you can navigate to configure in the right bottom corner of the issue in view screen and you can scroll down and see what all fields under hide when empty and drag and place it under the context fields.

Thank you.

comments: author: Filipe Martins
body: yesahhhh thats it.  
Solved


Tags: cloud

jira-cloud
Embeded jira cloud in an iframe
Asked by naim.oreeawon:

HI ,

i want to embeded a jira link into an iframe , an having the below issue :

Refused to display '<https://mcbltd.atlassian.net/>' in a frame because it set 'X-Frame-Options' to 'sameorigin'.

is there any parameters to be used in the url to achieve same ?


Answers:
author: Lisa Forstberg
body: Hi [@naim.oreeawon](/t5/user/viewprofilepage/user-id/5530408)

No it is not possible to iframe Jira into a different Website at the moment, for security reasons:

The X-FRAME-Option was enabled back in 2017 which prevents against Clickjacking attacks. See more here <https://jira.atlassian.com/browse/JRACLOUD-25143>

Maybe one way around this is to check if the application you working in has a Jira connector?

best regards

/Lisa


Tags: cloud

jira-cloud