youngmon/atlassian-qna huggingface dataset:
Potential pricing?
Asked by Esther Strom:

Is there any info available on how Compass will potentially be priced when it's released to production? We do have access to the EAP and it would be really useful to us, but I hesitate to ask our dev teams to spend time populating it and allow them to become dependent on it if we're going to be priced out of the final product.


Answers:
author: Patrick Hill
body: ? [@Esther Strom](/t5/user/viewprofilepage/user-id/2991092)

As of right now we don't have details to share on the pricing for Compass, however we would be interested in talking to you and others about pricing. If you want, you can find some time with us by visiting <https://calendly.com/patrick-atlassian/let-s-talk-about-compass?month=2022-04>

We are going to be sharing pricing details when we have more information directly with our Compass customers. so if you are a customer you will get the earliest possible heads up.

As of right now, Compass is in Alpha and free, will be free through Beta until we hit general availability.

Thanks,

Patrick

comments: author: Esther Strom
body: Thanks, Patrick. I will sign up for a slot. I know it's free right now, but I don't want our users to get excited about and reliant on it until we know if it's something we'll be able to afford when it's generally available. I was kind of hoping it would turn out to be similar to the new Analytics product - i.e. included in the Premium Jira subscription...


author: Karl Mentzer
body: [@Patrick Hill](/t5/user/viewprofilepage/user-id/502126) We will be in the same boat... **I hope its included in Premium...**


author: Adam Setch
body: +1 - very excited about the potential Compass has, but cautious about doing too much with it during the alpha/beta period until pricing is better understood


author: Marvin Mena Montero
body: Are there any updates on this [@Patrick Hill](/t5/user/viewprofilepage/user-id/502126) , now that it's on Beta?   

Have the same concern as Esther, don't want to implement until I can justify the proposal with my finance team
I receive an error when trying to install compass.
Asked by Romeo Bollen:

I've been trying compass to our test environment in the cloud but I keep receiving an error;  

Something went wrong  

We keep track of these errors, but feel free to contact us if refreshing doesn't fix things.  

<br />

[https://start.atlassian.com/?startTrialProduct=compass\&startTrialCloudId=0e30da98-4a93-4cfe-9149-d1e80d1ff932\&startTrialInstance=..UrlRedacted..\&edition=beta](https://start.atlassian.com/?startTrialProduct=compass&startTrialCloudId=0e30da98-4a93-4cfe-9149-d1e80d1ff932&startTrialInstance=..UrlRedacted..&edition=beta)  

I've tried changing the edition to alpha but that generates the same error msg.


Answers:
author: Vilius Zigmantas
body: If by any chance you're trying to install Compass onto Sandbox instance - it won't work. I had a support case raised for this last month and got this restriction confirmed.

Installing onto Production instance - works like a charm. Uncomfortable from the change management perspective, but works nonetheless.
Looking for Advice on Component Types
Asked by Brian W:

As I think about how we would load and classify our components in Compass, I'm curious to get others thoughts on how best to model the following scenario:

Component A is a common logging library. Component A gets assembled into Component B (a .war file) that can be deployed as a service. Component B can also be assembled into Component C (a Docker container) and deployed to Kubernetes.

* Component A = library
* Component B = service
* Component C = ??? (Is this also a service?)

Thank you for your feedback.


Answers:
author: Andrew Freedman
body: Hi Brian,

You've got me to thank for the lack of documentation around when to use each type. ?

Not because I don't want to help! Just because we wanted to know how our users felt about different component types before we started making recommendations and influencing opinions.

I think Max's model looks very reasonable. My *personal* interpretation is that a **Service** is managed by the software vendor (SaaS) while an **Application** is managed by the customer (BTF or shrink wrapped).

On a very practical level, **Services** have *Tiers* and *On-call schedules* , while **Applications** do not. That might make your decision for you --- but I'm very curious if that fits your expectations or not; that's exactly the kind of feedback that helps us tailor each component type's schema.

Also (and [@Katie Silver](/t5/user/viewprofilepage/user-id/641274) will be delighted by this) your question makes me think that we should add the ability to change component type, so that the risk associated with making the wrong choice upfront is greatly reduced.

--- Andrew

comments: author: Katie Silver
body: Quick update - we just shipped the ability to change component types! So feel free to experiment with your structure without regret :)


author: Laura
body: Hi Brian,

We have grouped our components like this:

* Library: An assembly that cannot run alone (like your logging lib)
* Service: An application that can run alone, but does not have any interaction possibility (like a windows service)
* Application: An application that can run alone, but does have any interaction possibility, like an API or an UI.

I would also be fine, putting any piece software that has **no UI** into the **Service** group, and any piece of software that **has an UI** into the **Application** group.

So in your case, for **Component C**, I'd put it into service or application, depending on if it has an UI or not....
More than one Swagger File
Asked by lprada:

Hi, we hacve a service with 3 component inside, each of this components has his own swagger file, how do I added this multiples files?


Answers:
author: Dave Parrish _Atlassian_
body: Hi [@lprada](/t5/user/viewprofilepage/user-id/176390) , thanks for this question! Our Swagger UI integration only supports a single swaggerfile per component. My suggestion would be to separate this into 3 components in Compass. Would that be possible?

comments: author: Dennis Kugelmann
body: [@Dave Parrish _Atlassian_](/t5/user/viewprofilepage/user-id/853503) that's not the only use-case of using multiple swagger files.  

For example, we have a shared file that defines common parameters and responses!

And within each component's OpenAPI file we reference those shared files!

Would be nice if that would be supported!

Something like this:

```
parameters:
  - $ref: ./shared.yaml#/components/parameters/Internal-API-Authentication
```


Tags: swagger
Is there an import provider SPI?
Asked by Steffen Opel _Utoolity_:

I've been previously importing Bitbucket repositories by navigating to the page via 'Apps' \> 'Configure' and only just now realized the 'Import components' menu that navigates to the same page while checking out the new [GitHub import feature](https://community.atlassian.com/t5/Compass-Alpha-articles/Now-Available-Import-components-from-GitHub/ba-p/1934632).

Is there an SPI to register an app as an import provider so that it appears in that menu, I cannot seem to find something in the [Compass Forge modules](https://developer.atlassian.com/platform/forge/manifest-reference/modules/#compass-modules) or [Compass API docs](https://developer.atlassian.com/cloud/compass/graphql/)? Or is this based on a manually curated list at this point?


Answers:
author: Katie Silver
body: Hi [@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567) , thanks for your suggestion. You are right, at the moment it's a hard coded list (and we released that import path after the Bitbucket app was already out, so that's probably why you just noticed it!)

At the moment, the only apps available to import components were built by our team, which is why we have been able to hard code it. We do anticipate some sort of ability to categorize apps by capability eventually, but we're still getting there.

I'll share your suggestion with the rest of the PM team as well. As soon as this is an external capability, we'll make sure our docs are updated. Thanks again!


Tags: import
Idea: Customize the commit to pull compass.yml from
Asked by Mac White:

We currently use a number of different branching strategies across multiple products. Our goal would be to have the \`compass.yml(s)\` pulled from a source control system, BitBucket, GitHub, and eventually GitLab, be configurable by repository.

For use we use \`git-flow\` and \`trunk-based\` branching strategies. In both scenarios, our \`default\` branch is not always as close to our current production branch, so for some audiences of Compass the information may be inaccurate.

Thanks,  
Mac


Answers:
author: Josh Campbell
body: Hey Mac, you'll be able to install the GitHub, Bitbucket, and/or GitLab (coming this year) integrations in the same Compass instance and use whichever you need on a per-component basis. As long as you have the integrations you need installed and configured, all you will need is a valid repository URL added to the component and Compass will take care of managing that relationship including watching for Compass.yaml (if present) changes in the appropriate VCS system. Does that help?

Regarding the branch, currently we're only looking at the default branch with our Bitbucket and GitHub integrations and there isn't a way to change/define that as a user. This is definitely a short term tradeoff we've made and I fully expect this won't be the case forever.

comments: author: Mac White
body: This answer works. I would go a bit further as well and suggest that being able to see this at different "environments" would be interesting. For us production of course is important and will be our default, this currently is based more off of a tagging in git than branches. Of course this is not for all of our repositories, but for some. It would be interesting though to see the "status" of a component in Compass depending on the environment, for us that would be edge, stable, and production systems.

Thanks,  
Mac


author: Josh Campbell
body: Ahh great feedback on environments, I suspect this would be beneficial to many others as well!! Keep it comin :)
How to change component type?
Asked by David Harper:

Hi,

I put in items as Applications, but they should probably be Services. One is managed by config as code, one isn't.

Is there any way of changing the component type without deleting and starting again?

Thanks!


Answers:
author: Dave Parrish _Atlassian_
body: Hi [@David Harper](/t5/user/viewprofilepage/user-id/343001) ? It's Dave from the Compass product team. At the moment there's not a way to change an existing component from one type to another. As you've discovered, it's cumbersome having to delete and re-create a component when you want to change its type. Sadly, that is the best way to do it.

The good news is that we're exploring allowing components to have their type changed. It's a bit tricky since the different component types have slightly different attributes, but we'll get it wrangled I'm sure. Please watch this space for updates!

comments: author: David Harper
body: Thanks for the update :)


author: Katie Silver
body: Hi [@David Harper](/t5/user/viewprofilepage/user-id/343001) - a belated update to let you know we shipped the ability to change a component's type today. Feel free to check out the community post here and let us know if you have any feedback! <https://community.atlassian.com/t5/Compass-Alpha-articles/Ch-Ch-Ch-Changing-your-Component-Types/ba-p/2090922#M130>

comments: author: David Harper
body: Hey Katie,

I've done most of our stuff configured as code, but generally this looks great :)

Thanks


author: Katie Silver
body: Got it! That's our next step. We'll keep you posted.
Connect Projects and Goals to other issue types
Asked by Matilda Dahlstr?m:

Hi!  

We think it should be possible to link both Goals and Projects to other issue types than Epics. Is this in the roadmap?

It is too limited as it is now with only Epics...

KR, Matilda


Answers:
author: Vernon Laquindanum
body: Hey Matilda,  

We're actively looking at ways to create stronger integrations with other Atlassian products, and expanding beyond epics is definitely one of the things near the top of our list. We currently I can't give any exact details or timelines on when we'll be able to release this, but if you have any specific features you'd like to see, please feel free to share them here and we'll take note.

Thanks, and hope this helps!

edit: I was reminded by a teammate that Premium customers have access to custom issue hierarchy, meaning you may have issue types larger than epics. These issues higher than the epic level can also be linked to projects and goals as well.


author: Katherine Gray
body: Hello! Now that Jira Work Management is just Jira, I'm wondering if Atlas will be able to connect to Projects and not just Epics.

It appears if I create a new board I can create Epics but I can't add Epics to the issue types in my existing board. Do I have that right? And maybe this is a question for the Jira team...
Atlas Home - Project Updates
Asked by Ronnie F:

Is there a plan for the Atlas Home Page - Project Updates to become a live feed? Waiting until Monday offers limited value when we provide project updates daily. Information becomes irrelevant a week later.

Can you configure it to be daily updates or a live feed?

Thank you,


Answers:
author: Vernon Laquindanum
body: Hey Ronnie, thanks for writing in! We don't have any plans for project updates to become a live feed, but we are working on ways to allow more customization of the home page. With Atlas, we intended to create [a communication loop](https://intercom.help/atlas-by-atlassian/en/articles/6654858-introducing-the-loop-communication-framework) that adds consistency to updates---the main idea is that everyone shares their updates on Friday so that everyone can read the latest update on Monday morning. We know not every team works like this (or maybe doesn't *want* to work like this), so we're working on ways to allow more flexibility to how updates are posted and shared.

In the meantime, there are a couple workarounds for more instantaneous updates (though not exactly the same as a live feed):

* On the home page, you click the right arrow at the top of the feed to switch to the "This week" view to see updates that have been posted for the current week.
* You can connect projects to Slack or MS Teams to have updates shared in channels directly after they are posted.

We'll keep working on ways to improve the feed per your suggestion---I've added it to the backlog so we can discuss and develop further. Thanks again!
Can the cadence of project and goal updates be changed?
Asked by Vera Ujlaki:

It'd be great to be able to customise cadence of updates for certain projects or goals.


Answers:
author: Sing Chen
body: Hi [@Vera Ujlaki](/t5/user/viewprofilepage/user-id/4752603)

I believe this has been asked by others as well, including me. Currently, Atlas is fixed at weekly updates for projects and monthly updates for goals. Within our business, this works for us. Some have asked for the ability to customize the cadence per project - which I'm not a fan of, especially looking at it from a stakeholder/follower perspective. I may wonder why a project I'm following hasn't appeared in a week's digest because I need to recall which projects update weekly, which ones update bi-weekly, which ones update on a development sprint cycle, etc.

A related request is having the ability to configure when day of the week when goal update reminders and weekly digest emails are sent. For our organization, this would be more beneficial than, for example, changing the project cadence to bi-weekly.

Thanks,

Sing
Is there a limit on users when sharing an atlas project with a team?
Asked by Michael Audley:

When I try to share a project with a team that has 110 users and set want to set them as followers, it failes.


Answers:
author: Niraj Patil
body: Hi, [@Michael Audley](/t5/user/viewprofilepage/user-id/5178183) there is no limit on users when sharing a project. This might a bug. I'll investigate and report back soon. Sorry for the poor experience here.

comments: author: Michael Audley
body: Thank you!

From what I've been able to tell when trying to add the "Team" it breaks the team out to its individual users, when I hit the share option, it's almost like as it loops through the users to add, it is timing out or maybe hitting a user that it doesn't know how to handle. I can see that it doesn't remove suspended and deactivated users from the team; maybe that's it?

I'm not sure, but I figured sending that extra information might help.


author: Niraj Patil
body: Hi, Michael, we did some initial investigation and our team thought it could be a few things:  

1. As a fix for another incident, the team introduced a rate limit last week on sharing a project to 50 shares per workspace, per hour. You *could* be hitting the limit if the people in the workspace are sharing a lot at the moment, but the team is not convinced this is what's causing sharing to fail.   

2. The team also tried inviting 4 users on a test instance and found it to be sluggish so it's possible the request timed out.

3. The team also noticed that if any one of the users added either directly or by email *fails* Atlas shows a failure toast/flag even though a bunch of others may be successfully added as followers.  

I don't know if this information will help and I don't have any other updates here yet but I will keep you informed as I look into this more.
Do atlas project followers need atlas product access
Asked by J Conners:

I just want to set up weekly email updates to stakeholders for the project. If I want to add followers to the project do they also need to have atlas product access? They are not contributors. Can't they just get the weekly email update?


Answers:
author: Ge
body: Hi [@J Conners](/t5/user/viewprofilepage/user-id/4973258) ,

Thanks for reaching out! You should be able to add an email address to the input field when adding a following (unless your admin disabled it). Once added, they'll get access to Atlas and they'll start getting weekly digest emails as followers

Regards

Ge


author: Ste Wright
body: Hi [@J Conners](/t5/user/viewprofilepage/user-id/4973258)

Usually, you need product access to utilise its features - much like notifications in Jira.

But this is a relatively new product - so I'd recommend testing this and seeing what happens - could you use a test email, or another member of your team, to see if they receive the updates?

Ste
How can you delete goals?
Asked by Mary Catherine Plunkett:

We are doing a lot of testing with Atlas right now. Is there a way to delete goals instead of just archiving them?


Answers:
author: Ste Wright
body: Hi [@Mary Catherine Plunkett](/t5/user/viewprofilepage/user-id/5333025)

Not possible at this point I'm afraid.

You could make a suggestion for this though; you can do this here: <https://jira.atlassian.com/secure/Dashboard.jspa>

Ste
Stop deactivated users from Showing in Teams in Atlas
Asked by Geoff Smith:

Atlas still shows all users that are deactivated. One work around is to make sure all deactivated users are removed from all groups...this is very tedious. Even doing that I still have some users who show up in the "People you work with" section even though they don't show up when selecting "browse everyone"

This is very frustrating as people are actively requesting those deactivated users be removed!


Answers:
author: Mikael Sandberg
body: I agree, deactivated/unlicensed users should not be shown under Teams. I had a situation were the user deactivation push was turned off between Okta and Atlassian for unknown reason so now we have 200+ users that were off-boarded still showing up under Teams.
Slack channel received updates from two separate projects in Atlas
Asked by Rene Hernandez:

We noticed today (Thursday) that one of our slack channels received two notifications from Atlas. One notification was correct. The other notification was for a different project. How is this possible? We checked that the project on Atlas was not connected to the channel. We also did an /atlas list on the channel and the rogue project did not list.

Two concerns:

1. First of all, why did we receive the reminder to update on Thursday (isnt it supposed to be Friday)?
2. Second, why did a slack channel receive notifications from an atlas project not connected to it?

Thank you


Answers:
author: Nir Nikolaevsky
body: Hi [@Rene Hernandez](/t5/user/viewprofilepage/user-id/5328941),

Was this a one-off or do you always get reminders on Thursday?

Regarding the rogue project, to start can you check if you have any topics connected to the channel? We recently shipped the ability to attach topics to a channel and that will send updates from any projects and goals associated with the topic. You can see the [community announcement here](https://community.atlassian.com/t5/Atlas-Group-articles/%EF%B8%8F%E2%83%A3-Scale-your-communication-with-Atlas-topics-in-Slack-and-MS/ba-p/2488109). Updates that come as a result of a topic should also have some text saying which topic they are associated with.

If this isn't it let me know and we'll dive further.
Can you change the order of projects associated with a goal in Atlas?
Asked by Lori Tibbetts:

When I create new projects for my goal they show up on the Projects page in order by creation date. Is there a way to reorder them after creation?


Answers:
author: Thomas Carr-Griffin
body: Hi.

I encountered this issue and have found a solution that works for me.

I have not found a way to simply drag and re-order the view, but as my goals are in a numeric cascade sequence, I changed the "sort by" to "name".

I can't say whether this will help in your specific circumstance, but maybe :)

![Atlas Goals Order.png](https://community.atlassian.com/t5/image/serverpage/image-id/289295i240A370742739C90/image-size/large?v=v2&px=999 "Atlas Goals Order.png")


author: Ge
body: Hi Lori,

Thanks for reaching out! Just so I understand, you'd like to be able to re-order the projects listed under the Projects tab in a goal, is that correct?

Regards

Ge

comments: author: Thomas Bruno
body: [@Ge](/t5/user/viewprofilepage/user-id/4731861) - adding my vote/clarification ... yes I think the OP wanted the ability to sort the PROJECTS ASSOCIATED list ... the one that is inside a Goal on the Projects Tab. Right now there is no filter/sort feature on that list and the order looks like it goes, top-down, from most recent to oldest Project that was associated.

I did notice that I could have a Project way down in the list but 'trick' Atlas to move it to the top by Unlinking it then reassociating it ... but that is cumbersome.
Atlas + SuccessFactors goal tracking integration
Asked by Tim Holme:

Atlas is a great platform for goal tracking \& communication. We also like using SuccessFactors for compensation \& performance management, but we don't want to duplicate goal tracking between both systems. Is there a way to create an integration or API so that goal status \& owner from Atlas can be consumed by SuccessFactors?


Answers:
author: Nir Nikolaevsky
body: Hi Tim,

I'm not very familiar with SuccessFactors, can you tell me a bit about how you would like to link Atlas goals to the goals you have in SuccessFactors?

Are they company/department goals or individual goals?

Is there a reason you want to track goals in both these tools rather than in one of them?

As an aside, right now we don't have a public API available but it's something we do want to provide in the future although I can't provide an ETA at the moment.


Tags: integration