youngmon/atlassian-qna huggingface dataset:
Problem checking off tasks on Confluence Cloud
Asked by Jon Blower:

We are using Confluence Cloud. There seems to be a bug in handling tasks. We often use macros like the Task Report to collect tasks and display them on a page. If we check off an action in the Task Report, sometimes the wrong action is checked off on the page it came from. Our workaround is to always navigate to the source page to check actions off. But it would be much nicer if we could safely check off actions on the Task Report. Has anyone else seen this, and do you have any tips?

(I would have reported this via "Give Feedback" but that's not working either...)


Answers:
author: Shannon S
body: Hi Jon,

We have definitely run into this before, and have reported it as this bug:

* [CONFCLOUD-58465](https://jira.atlassian.com/browse/CONFCLOUD-58465)

In the meantime you can continue to check off tasks on the page itself. I encourage you to both vote and watch the bug as well as comment on it.

Let me know if you have any questions!

As for the "Give Feedback" problem, what error do you see? is this in particular browsers? Do you see anything of interest if you have the Developer console open? I have been able to submit feedback through this method so I am curious what the issue might be on your instance.

Regards,

Shannon

comments: author: Jon Blower
body: Hi Shannon,

Many thanks for this! I have voted for and watched the issue (I seem to be the first person who has voted for it though!)

Regarding the "Give Feedback" problem, the problem was that, having typed my feedback text and pressed "Give Feedback", it would just hang and apparently not do anything. This happened on both Safari and Chrome (both up to date AFAIK) on my Mac. Haven't checked the developer console.

Regards,

Jon


author: Shannon S
body: Hi Jon,

Thank you for confirming that.

Can you record a HAR file at the time that you press Give Feedback so we can see what's going on with that?

For more instructions:

* [Generating HAR files and analyzing web requests](https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html)

You could upload the HAR file either to Google Drive or Dropbox and share the link here.

Thank you!

Regards,

Shannon


author: Jon Blower
body: Hi Shannon,

I have recorded a HAR file but am a bit reluctant to post a link in a public forum, as it might contain information about the content of our Confluence site (unless you can assure me that it does not!) Is there any way I can send it to you more privately?

When I try to submit the feedback, the dialog hangs with an ever-spinning progress spinner - see the screenshot below. Also, a second dialog opens at the bottom left, which is blank except for an exclamation mark. This goes away after a little while, but the "Give feedback" dialog stays apparently forever.

Regards,

Jon

![](blob:https://community.atlassian.com/761769e8-0543-4e5d-96ba-b819cb25184a)


author: Shannon S
body: Hi Jon,

The only possibility for that is to send via support ticket, so I have created one for you now. Please check your email and you can send the HAR file that way.

Regards,

Shannon
Is there a way to export all comments from Confluence pages
Asked by paul.kirkham@hcl-powerobjects.com:

Hi, i would like to export all review comments from confluence pages. both comments in line and the comments at the bottom of the page.

Please can you tell me if this is possible?


Answers:
author: Suren Raj
body: Hi, Paul.

<br />

By default, Confluence does not have the feature to export comment only from pages. I found the following plugin which might be able to help you:

* <https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/cloud/overview>

You may refer to the following link for actions can be done using that plugin:

* <https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/266177968/Actions>

Hope it helps.

comments: author: Aidan Millar-Powell
body: HAHA I came here for an answer to this, man I'm so glad we're moving off Atlassian... what a truly awful platform. You're lucky you have a good design team that know how to put lipstick on a pig.  

I guess I'll just screenshot the comments?

Good riddance to hot garbage.


author: Gabriel Burgener
body: So, there is no way to include the comments as Word comments?

We would require this, too.


Tags: comment

confluence-cloud

review
Letting a customer access his page
Asked by Lee Cartwright:

Hi, I am trying to allow a customer to access ONLY his space. I have created a group and added him to it and assigned the group to the space. But when i log in using his details i get a error:

Not Permitted {#toc-hId-1788830352}
-----------------------------------

You are not permitted to perform this operation.

Ive spent a few hours now trying to get this working


Answers:
author: AnnWorley
body: Can the user access anything in Confluence? Please make sure that the user has the "can use" permission (or is in a group with that permission) in Confluence Admin\>Global permissions. (\<Confluence_Base_URL/admin/permissions/globalpermissions.action)

If you have more trouble, please post screen shots of the permissions on the Global and Space level.
Today's date minus input number
Asked by Matthew Singleton:

So I have a macro that will subtract a number of days from today's date, is there a way of having an input that determines the numbers of days to be subtracted i.e Macro(5) would subtract 5 days from today, macro(12) would be todays date minus 12 days etc.

here is the hardcoded date marco:

```
#set ( $date = $action.dateFormatter.calendar )
$date.setTime($content.currentDate)
$date.add(6, -3)
<time datetime="$action.dateFormatter.formatGivenString('yyyy-MM-dd', $date.time)"/>
```


Answers:
author: Christo Mastoroudes _Adaptavist_
body: Hi,

I assume you are using a user macro.

Yes, you will have to specify a macro parameter of type "int" and make it "required" so that the user must specify it.

Then you can reference it in your template code and make the appropriate calculation.

![Screen Shot 2018-01-31 at 11.56.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/13659iAA2D9C27F272FF0B/image-size/large?v=v2&px=999 "Screen Shot 2018-01-31 at 11.56.27.png")Documentation: <https://confluence.atlassian.com/doc/writing-user-macros-4485.html>

If this answers your question please mark it as answered.

comments: author: Matthew Singleton
body: Thanks but it seems to not like a variable in $date.add as I get:

$date.add(6, $paramName) 31 Jan 2018

when using this:

## @param Name:title=Name\|type=int\|default=12\|required=true

#set ( $date = $action.dateFormatter.calendar )  
$date.setTime($content.currentDate)  
$date.add(6, $paramName)  
\<time datetime="$action.dateFormatter.formatGivenString('yyyy-MM-dd', $date.time)"/\>


author: Christo Mastoroudes _Adaptavist_
body: Try just to print out the new variable directly on the page before you use it in a function to ensure that it has been declared correctly.


author: Matthew Singleton
body: Yep that works fine!

If I use

...

$date.add(6, $paramName)  
\<time datetime="$action.dateFormatter.formatGivenString('yyyy-MM-dd', $date.time)"/\>  
$paramName

I get:

$date.add(6, $paramName) 31 Jan 2018 12


author: Matthew Singleton
body: Got it working at last... looks like it sees the int as a string, so this converts it to an int:

## @param Name:title=Name\|type=int\|default=1  
#set ( $Integer = 0 )

#set ($paramName = $Integer.parseInt($paramName))

#set ( $date = $action.dateFormatter.calendar )  
$date.setTime($content.currentDate)  
$date.add(6, $paramName)  
\<time datetime="$action.dateFormatter.formatGivenString('yyyy-MM-dd', $date.time)"/\>

Found it here:

<https://community.atlassian.com/t5/Answers-Developer-Questions/Confluence-User-macro-using-lt-less-than/qaq-p/568753>


author: Christo Mastoroudes _Adaptavist_
body: I think we found the same solution at about the same time....was just about to post it for you :)

Glad you got it working.
Edit page restrictions for space viewers
Asked by Ayelet (888):

Hello community!

I have a space with View permissions for 5 individual users.

I need those users to be able to edit only one page within that space.

I restricted the page and enabled them to edit it, but they don't see the Edit button.

Do I really need to grant them Edit permission on the entire space so they will be able to edit one page?

Thank you all!

Ayelet


Answers:
author: Thomas Deiler
body: Dear [@Ayelet (888)](/t5/user/viewprofilepage/user-id/652053),

The space permissions are "above" the page restrictions. Means a user, that may not edit in the whole space is not allowed to edit one page, even if allowed.

The reason: If a space admin gives someone the permission "Restrict Space", then this user could add people to one page, that are strictly forbidden. This would breach the security of confluence.

Best you allow all to edit and restrict the pages. Remember, that children pages inherit the restriction from their parent. But this can be - per page - overwritten.

So long

Thomas

comments: author: Ayelet (888)
body: Hi [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715),

Thank you, your explanation is indeed makes sense. But the need to restrict all other pages to be readable only is a hassle. But I do understand the problematic scenario here.

Thank you

Ayelet
How to export activity log: All Updates / Popular. Without using a plugin
Asked by Iuliana Burgi Jurj:

![Confluence Activity.png](https://community.atlassian.com/t5/image/serverpage/image-id/13655i09D3982009349D4A/image-size/large?v=v2&px=999 "Confluence Activity.png")

Hello,

I would like to pull some data out of Confluence and make some statistics about the usage of the tool. Who are the users creating the most of spaces, what kind of spaces, pages, etc they are creating.

I was looking at the Activity tab, and that would actually be a good start. The only problem is that I do not know if it is possible to export it ? And if yes, how ?

I added the print screen of the view I would like to export.

thank you for your help.


Answers:
author: Suren Raj
body: Hi, Luliana.

<br />

I'm afraid it's not possible to export only all updates from the confluence. You can check out the following plugin which might be able to help you:

*

  [Analytics for Confluence](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview) {#toc-hId-1793479674}
  ------------------------------------------------------------------------------------------------------------------------------------

*

  [Google Analytics Plugin for Confluence](https://marketplace.atlassian.com/plugins/com.go2group.plugins.confluence-ga/overview) {#toc-hId--758677287}
  -----------------------------------------------------------------------------------------------------------------------------------------------------


Tags: confluence-cloud

export
how to use content by label properly
Asked by J?nos Csizmadia:

I have added a label to a few pages, let's name it services**.** Then, on a different page, I'm trying to add a content by label macro, and was able to select the services label, but the preview says: there is no content with the specified labels.  
Also, there's a page listing all labels, and there when I click services, the page says:  
This list shows content tagged with the following label: services  
there are no pages at the moment.


Answers:
author: Thomas Deiler
body: Dear [@J?nos Csizmadia](/t5/user/viewprofilepage/user-id/1182831),

I repeated what you did above. I added to one page the new label "service". Then I edited in the same space a different page to add the "content by label" macro. In the labels field of the macro I wrote "service". The preview showed me the other page where I added the label before.

So everything is fine - just as expected. There seems to be something different in your environment. Are you in the same space? Have you set up any different permissions?

So long

Thomas

comments: author: J?nos Csizmadia
body: Yes, I'm in the same space.  
Not sure about all my permissions, but since I have edit permission there, that should not be a problem (in my opinion).  

although, I repeated the above steps on a different project's confluence and it worked there too.  

So now i'm thinking that the confluence my project uses might need an update? it's using version 5.8.16  
the other where it works seem to have version 1000.0.0-a37fd8526ad ? bit strange version increase.


author: Thomas Deiler
body: Dear [@J?nos Csizmadia](/t5/user/viewprofilepage/user-id/1182831),

of cause this could be a bug fixed in a more recent version. But before you do give this a try:

As Administrator: General configuration -\> Content Indexing -\> Rebuild.

Sometimes this helps ... just a try.

So long

Thomas


author: J?nos Csizmadia
body: Dear [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)  

Thanks for your help!  
Will reach out for the administrator if he could do this for me.  

<br />

Best Regard,  
J?nos


author: Thomas Deiler
body: Dear [@J?nos Csizmadia](/t5/user/viewprofilepage/user-id/1182831),

could your admin fix the problem with the rebuilt?

So long

Thomas
Custom Footer not Activated
Asked by Sjoerd van den Berg:

```
Hi all!
I have a strange issue. On the active pages I see a previous set custom footer. But when I want to change this on the?Sidebar, header and footer -page the current setting is not there.
And if I?add something in the footer field nothing is changed on the actual page.Anyone has a clue?
Cheers!
Sjoerd
```


Answers:
author: Shannon S
body: Hi Sjoerd,

There are two separate places that you can set a footer.

**Site Footer:**

*Confluence Administration \> General Configuration \> look under Look and Feel \> Sidebar, Header, and Footer*

**Space Footer:**

*Space Tools. \> Look and Feel \> Sidebar, Header, and Footer*

It is also possible that under the Stylesheet tab or the Layout tab of the space that someone could have set custom footer there.

Let me know if that helps or if you have any questions.

Regards,

Shannon

comments: author: Sjoerd van den Berg
body: Thanks Shannon!

That was exactly it.

Cheers!

Sjoerd


author: Shannon S
body: Sjoerd,

Glad to hear, and happy to help. :)

Take care and kind regards,

Shannon


author: Christo Mastoroudes _Adaptavist_
body: HI,  

Might be worth a look to see if there is any custom javascript running in Confluence, which could be altering the footer pages. The javascript can be specified in the Header box in the "Sidebar, Header and Footer" section or in a HTML macro.  

Your could also have a look at the installed applications as one of those could be changing the footer.  

If this solved your question, please mark it as answered.
Problem with excel in Confluence
Asked by Tomasz Bry?a:

I has two problems witch Excel files in Confluence. After uploading the file, when I click on the preview, I do not see all the text in the cells (the difference shown in the screenshot). I do not see bold in the text either. Confluence is running on Windows Server.

![excel_conf.png](/t5/image/serverpage/image-id/13637i00ED0440FEF608F7/image-size/large?v=v2&px=999 "excel_conf.png")


Answers:
author: Thomas Deiler
body: Dear [@Tomasz Bry?a](/t5/user/viewprofilepage/user-id/1166196),

this has to do with the implementation of the Office Macro. Sometimes it helps, when you save your Excel file in compatibly mode or even in an older format and then upload again.

So long

Thomas

comments: author: Tomasz Bry?a
body: Ok thanks, what about bold font? The most important sentences are marked in the excel file, unfortunately after adding the excel macro in Confluence, I can't see bold in the text.


author: Thomas Deiler
body: Dear [@Tomasz Bry?a](/t5/user/viewprofilepage/user-id/1166196),

I am using this macro for a long time and since the beginning it had problems with some specialties of the Excel format. I think it is a hard job for Atlassian, to run after the changes Microsoft does to its formats by time.

So my advice for this, best, you save the xls file in compatibly mode or in an older version. These formats are better recognized.

So long

Thomas


Tags: ms-excel

questions-for-confluence
Is there any option to add tasks into the Jira's Project directly from the Confluence documentation?
Asked by Aamir Iqbal:

Hi,

I want to add tasks to my Jira project by getting those directly form Confluence. I have added the tasks documentation with detail on each task at confluence and now I want to directly sync those tasks to my Jira's Project board without individually adding each again. Is that possible?

Your early response would be highly appreciated.

Regards,

Aamir


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Aamir Iqbal](/t5/user/viewprofilepage/user-id/1182769) ,

unfortunately there is a job that sync confluence tasks with jira. Btw, you can use "inline create" feature within confluence :

### Create issues from inside Confluence {#toc-hId-2034656180}

You can create issues while viewing a page or from the within the editor. This is really useful if you use Confluence for planning and gathering requirements.

**To create an issue when viewing a page:**

1. Highlight some text on your page and choose the ![](https://confluence.atlassian.com/doc/files/427623543/704578381/1/1422394769659/Creat+JIRA+Issue.png) **Create Jira issue** icon that appears above the highlighted text.
2. Enter your **server** (if you have multiple Jira sites connected to Confluence), **project** , **issue type** and **description** . Your highlighted text will populate the issue **summary** automatically.
3. Choose **Create**.

The issue will be created in Jira and added to your page. If your text is in a table, you'll have the option to create multiple issues using text from the same column.

If you don't see a popup when you highlight text, check that [Text Select](https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html) is enabled in your profile settings.

Hope this helps,

Fabio


Tags: evaluator-resources

jira
Give Users access to Confluence only
Asked by Gui Mougin:

I want to invite a user to access a specific space in Confluence only.

So I created a Group. Added the user to that Group. Made the group able to VIEW only for the given space in Confluence

Then I invite the user (a separate email address for me in this instance for testing purposes)

I can tick (Jira or Confluence or both), I selected Confluence ONLY

but when I received the email and clicked on the link, I was asked to choose the space I wanted to access (!)

then I was taken to Jira Dashboard (!!!)

Can someone point out what I did wrong or am missing to do?

Thank you in advance


Answers:
author: Edwin Kyalangalilwa
body: Hi Gui,

There are default groups that are tied to the application when you tick. You can see them under **Application access \> View configuration.**

Basically the user is added to all the default groups for that application. You can add the new group as having application access and removing the user from the other default groups that they've been already added.

comments: author: Gui Mougin
body: Thank you Edwin for the assistance. This is much appreciated.

I did see that and ensure that my new group is only in Confluence.

When I look at the user list, I can see 'my' test user in the Confluence only list and not in Jira (which is good).

Strangely, although i already accessed Atlassian via the link, the system still displays the user as 'never logged in'.

So i resent the invite and the link still takes me to Jira 'system dashboard'.
Screen shot on mac
Asked by Ben Woolley:

I have only just started to use Mac again. I have loads of Confluence pages that I have edited in the past, many of them very long.

As soon as I try and paste a screenshot it tells me that the page is too big. The message I received below is for a net new page with nothing but a screen shot (ironically enough of the blank page:).

I have tried the native screen shot functionality that is in the ios and also Lightshot.

anyone else experienced this?

ben

![](blob:https://community.atlassian.com/4a2f3be4-ea2c-4d00-a25d-6f57d9689e36)


Answers:
author: Shannon S
body: Hi Ben,

I've never seen this error before personally and I am curious about the error you are receiving. Can you show me what the "page is too big" error looks like exactly?

This is on Confluence Questions, or Confluence itself?

Regards,

Shannon
Survey-like branching in Confluence
Asked by Jeff Robertz:

**Background**

I plan to use a Confluence space to document troubleshooting articles.

My challenge is that the troubleshooting sequence is pretty long and can have some branching questions.

Example:

Step 1: do this

Step 2: do that

Step 3: measure the voltage here

If voltage \< 12 Volts, go to step 4

If voltage \> 12 volts go to step 14

(...)

**Question**

Is there away to create hypertext links within page **and** branching to support long troubleshooting sequences?

Even better if this also comes with expand collapse ability.


Answers:
author: AnnWorley
body: You can absolutely add links in the page to other pages, anchors in the page or documentation on the web: [Links](https://confluence.atlassian.com/doc/links-776656293.html)

We have the expand macro to provide the expand/collapse ability, there is an example on this page:[Expand Macro](https://confluence.atlassian.com/doc/expand-macro-223222352.html)
Can't jump to Anchor in confluence
Asked by Adithya Sri Kumar Saraswatula:

I am using confluence cloud version and I have a table inside the panel box which links to specific topics using anchor. when i am using the anchor name it is taking me to the page i mentioned but not to the anchor name.

Example: Order Management is the page and Invoice collection is the subtopic

I have created a table of categories in the home page that will redirect to the subtopics using Anchor but its not taking me

I have used Order Management#Invoice Collection in the link

**Can someone help me here**


Answers:
author: mattcobb
body: It's broken:

<https://jira.atlassian.com/browse/CONFCLOUD-62589>

Please up vote it


author: Stephen Deutsch
body: <https://mycompany.atlassian.net/wiki/spaces/ds/pages/12934567/Order+Management#OrderManagement-InvoiceCollection>

comments: author: Stephen Deutsch
body: > Above is an example of how an anchor link should look.  
> Is your anchor a heading? If so, I would recommend to simply edit the page that you want to link to, temporarily insert a "Table of Contents" macro, click "Edit", and then in the preview window you will have links to all the headings in the page, and you can copy and paste the link to the necessary spot, probably to the other page in another tab. After you're finished, simply close and remove the Table of Contents macro.


author: Adithya Sri Kumar Saraswatula
body: Nope it's still not working. I tried the trick which you suggested but once i remove the table of contents it is again taking me to the page but not to the specific heading in the page. It is just taking me to the top of the page


author: Brant Schroeder
body: Often times this has to do with the link traversing spaces. Are you linking in the same space?

I am sure that you already saw this but here is the documentation on anchors - <https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html>

comments: author: Adithya Sri Kumar Saraswatula
body: Hi Brant, I am linking the same space but different pages. I am still not able to link it to the header rather its going to the top of the page