youngmon/atlassian-qna huggingface dataset:
How to revert back the changes which is done through auto-schedule (Advance Roadmap)
Asked by vivek.yadu:

Hello all,

I did perform auto-schedule action through advance roadmap option. Resulting I have messed up with my current sprint. Some of the time which is marked as "Done" or "In-Progress" or "In-Sprint" has been removed from the current sprint.

Can anyone guide me on this one, Is there any way I can restore the status.

Appreciate your help.

Best Regards,

Vivek Yadu


Answers:
author: Earl McCutcheon
body: Hello [@vivek.yadu](/t5/user/viewprofilepage/user-id/3734420) ,

There are two stages where you can undo the schedule changes.

First when you select "Auto-Schedule \> Preview results" you can select Cancel if the preview does not line up with the desired outcome.

Next, if you had selected "Accept changes" instead of canceling in the step above you can again revert changes by selecting the "Review changes" option and either deselecting individual changes via the checkboxes before committing to the rest of the changes you did want to be applied or you can choose "Discard selected changes", to undo all changes that were applied and staged to be committed.

Beyond this, if you have committed the changes they are applied and the only option at this point is to manually review individual issue history items to walk back any unwanted changes, by adding the issues back to the sprint. However, as the removal was committed the issues will display as scope creep and be displayed as Issues removed from sprint, and affect the overall estimations.

The best course of action is to close out the accidentally modified sprint and then start a new sprint cycle, with a manually sprint planning session compensating for the error, and adjust for future planning efforts to get back on track.

Regards,  
Earl


Tags: advanced-roadmaps

cloud

jira-software

jira-software-cloud
Updating licence key runs forever..
Asked by cro:

I have got a new licence key for our Jira Server installation, upgrading from 250 to 500 users. We are running version 8.13.3

Updating seems to run forever. No error messages on screen, neither in the log files.

Is there something wrong with the license key?


Answers:
author: Pramodh M
body: Hi [@cro](/t5/user/viewprofilepage/user-id/3695427)

Please check which license from you team Server or Data Center.

Your apps will go away if its Data Center license!

Here are some points you can try to update the license key

* Go to my.atlassian.com and have the complete license key copied into the clipboard and paste it.
* Login into Jira on a fresh browser and update the license key.
* Restart the Jira instance and try to update the license key.

Try this and please let me know if it fixed the issue.

Thanks,  
Pramodh

comments: author: cro
body: Thanks, my license was wrong. Thought I should get a message about this, but instead it hung.


author: Pramodh M
body: Yes [@cro](/t5/user/viewprofilepage/user-id/3695427)

Unfortunately, Jira does not throw an error on this aspect!

Glad the error is resolved.

Thanks,  
Pramodh


Tags: advanced-roadmaps

server
How to create a project template in Portfolio/Advanced roadmaps?
Asked by Andrea Stani?:

Hi,

Is there a way to create a project template in Jira Portfolio/Advanced roadmaps? If yes, how to do this?

I only found this regarding duplicating plans, but I'd like to create a template that anyone who wants to create a project plan can choose to use. <https://confluence.atlassian.com/jiraportfolioserver0227/importing-exporting-and-duplicating-classic-plans-968668778.html>

Thanks


Answers:
author: Dave
body: Hi [@Andrea Stani?](/t5/user/viewprofilepage/user-id/4252563) ,

Unfortunately it's not possible to do this,

Regards,  
Dave

comments: author: Andrea Stani?
body: Hi Dave,

Thank you for the quick response!

Kind regards,

Andrea


Tags: advanced-roadmaps

cloud

template
Just upgraded to Jira Premium and not able to add any plans
Asked by Laura Spencer:

Just updated to Jira Premium and created. hierarchy and having several issues:

Hierarchy is: Initiative - Feature- Epic- Stories, bugs, etc.

1. Hierarchy is configured and features are set with up Initiative parents but not showing as child issues when viewing the initiative parent

2. Cannot create any plans in Advanced roadmaps regardless of size. have tried a small project with only 35 initiatives and features and it just spins and never completes.. Pre![Premium.png](/t5/image/serverpage/image-id/128856i580AE93BFF288D19/image-size/large?v=v2&px=999 "Premium.png")![Child.png](/t5/image/serverpage/image-id/128857i26D56E3619828BCC/image-size/large?v=v2&px=999 "Child.png")![parent link.png](/t5/image/serverpage/image-id/128858i2642763FBA2116F1/image-size/large?v=v2&px=999 "parent link.png")


Answers:
author: Ste Wright
body: Hi [@Laura Spencer](/t5/user/viewprofilepage/user-id/3737036)

Given the issues mentioned here - especially around Plans not loading - I would suggest you contact <https://support.atlassian.com/> for more assistance.

Support will be better placed to investigate what the issue might be.

Ste


Tags: advanced-roadmaps
can advanced roadmap team membership be programmatically populated?
Asked by Alex Bernardin:

Can Team membership in AdRo (or will it in the future) be modified by robots, or just humans?

I'm not seeing Team membership show in a User's profile. Can Teams be populated based on Group membership? Can the Automation system modify Team membership? Is there an API that would allow modifying Team membership?

I'm trying to get to a point where our company's single-sign-on solution (Okta) can translate a person's place in the org chart as well as their role and translate that into Jira Team membership.


Answers:
author: Dave
body: Hi [@Alex Bernardin](/t5/user/viewprofilepage/user-id/671393) ,

It's difficult to say exactly what's going to happen in the future (in terms of modification or synchronisation with other external or internal team management systems)... but the things that you've requested aren't currently available (with respect to Advanced Roadmaps teams at least) we are doing some work in this area but it's a bit early to say what and when changes will be made and when they'll be available though as it's very early in the process.

Regards,

Dave

comments: author: Lisa Allen
body: Any update on APIs for Advanced Roadmaps?


Tags: advanced-roadmaps

cloud
Scheduled Start and End not showing up in the Program Scope
Asked by Dave Soetanto:

In our Advanced Roadmap view, we have a program comprising of several different JIRA roadmaps. Unfortunately, even after syncing several times, the Scheduled start and Scheduled End date don't show up in the "Scope" view in the program view.

I have ensured that all the data in the individual tickets have been filled out properly. Target Start and End are filled out in this ticket.


Answers:
author: Nyssa Watkin
body: Exact same issue here. In Scope view, I can see all of the Initiatives. But the "Scheduled start" and "Scheduled End" dates are populated. There is no where to map this to any other date fields including the "Target start" and "Target end" which are used across all the plans. This is extremely annoying as it defeats the purpose of Program view!


author: Shruti Ahuja
body: Facing the same issue. Anyone has suggestions ?


Tags: advanced-roadmaps
Jira Roadmaps Summary by Assignee?
Asked by ETC DevOps:

In Advanced roadmaps it is possible to group a plan by Assignee, which is great to see what each person in a teams load is on a calendar view. However, it doesn't do a rollup of every item under that person into a consolidated view of that person's calendar view for the time period being viewed. Seeing the individual items is great, but is it possible to also have it roll up those slots into a summary for that assignee as well? We have crawled around in the settings and documentation and can't seem to divine if this is a feature we have missed how to implement or if it's not a feature that is present in the product.  

![RoadMap-summary.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/128952i5C4B3738EBB0A0E3/image-size/large?v=v2&px=999 "RoadMap-summary.PNG")

In the image on the red marked line, is it possible to configure the view to roll the sub items up into a summary row for that assignee (or more generally what the view is being grouped by) that shows if they have gaps that can be filled?

Showing individual items is also good to have, but when you have many items across many persons in a larger group it can become difficult to see the high level picture and to then know where you can slot things into peoples schedules. Especially true since when collapsed you get no calendar information from the items of the collapsed assignee. The hope being that you could look at the list of unassigned items and then the calendar of your team and know where to slot it in, similar to finding an empty slot for a meeting in an Outlook calendar. It has the top row which shows the aggregate of all participants and where the holes to schedule in are.

Or perhaps is there a different way to use Jira/Roadmaps to get at what we're after in terms of scheduling items across a team? Sprints and agile methodologies don't really apply to this use case because this is a group not working in discreet 1-2 week chunks, but if those features get us there we could co-opt them for our purpose I suppose.


Answers:
author: Dave
body: Hi [@ETC DevOps](/t5/user/viewprofilepage/user-id/1163377) ,

Sorry for the slow answer to this question.... the short answer, is no it's currently not possible to do this. Something we've been thinking about it the possibility of grouping by team member so that you have nested sub-groups of assignees within each team group and that this could show how much work they've been allocated from the current team sprint. Do you think this approach would meet the need that you're describing?

Regards,

Dave

comments: author: ETC DevOps
body: Hello, and sorry for the even longer time to respond back to you!  

I think I'd need to see what you're referencing to get an idea of if it'd work. Even a mock up illustrating the point. Seems you're talking about this in a sprint context and we're looking at this in a calendar context?  

Given the years that have past since I asked this possible some of this is already in Jira Datacenter, which we're migrating to here soon.


Tags: advanced-roadmaps

server
is there a way for people to custom change label colors on a team?
Asked by tara-ndrc:

looking for a solution that would allow people on my team to change the label colors so that it's custom to their viewing. (i.e. I could set label XYZ to blue, while someone else could have it come up as red.) is there an option for this? this closest accommodation I'm seeing is the color blind mode -- but that hasn't been the right solution for accommodating visual processing disorder related needs.


Answers:
author: Dave
body: Hi [@tara-ndrc](/t5/user/viewprofilepage/user-id/4248110) ,

Sorry for the slow response to your question... unfortunately this isn't possible at the moment and this has come up as a request before. The original intention was that the colouring just provides a way of distinguishing between issues rather than having a direct meaning. We recognise that there is a need to ensure that colouring is retained between users and plan views but unfortunately this isn't on our immediate roadmap to address. I appreciate that this answer isn't what you would be hoping for, but I just wanted to be honest and set your expectations realistically,

Regards,  
Dave


Tags: accessibility

advanced-roadmaps

cloud

colour

style
how do you commit a Jira Roadmap plan back to the team backlogs
Asked by Kendall Alton:

How do we save the Jira Roadmap Plan for various teams so that the planned work shows in their future sprints or backlog?


Answers:
author: Dave
body: Hi [@Kendall Alton](/t5/user/viewprofilepage/user-id/3994906) ,

There is a button in the top right corner of the plan called "Review changes". If you click this button you will see a dialog with all the pending changes and you can then save them to the issues (or discard them from the plan).

I hope this helps,

Regards,  
Dave


Tags: advanced-roadmaps
How to manage old cross-project releases? (delete them?)
Asked by Jean-Pierre Froud:

Hi,

I was wondering what's the best approach about past cross-project releases. They keep appearing in the releases dropdown:

![cpr.png](https://community.atlassian.com/t5/image/serverpage/image-id/128400i5D42DFE56A48C8F7/image-size/large?v=v2&px=999 "cpr.png")

Is there a way to hide them? Deleting them seems awkward maybe I'll want to review done releases in the future. If I delete them, I'll have to re-create them when needed.


Answers:
author: Alexis Robert
body: Hi [@Jean-Pierre Froud](/t5/user/viewprofilepage/user-id/3662166) ,

in the Releases menu in Jira you can choose to archive versions : this way the information is still accessible on old tickets, but the version won't be available in the Releases fields :

![Screenshot 2021-02-02 at 12.53.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/128418i8B20F2001527BCE3/image-size/large?v=v2&px=999 "Screenshot 2021-02-02 at 12.53.21.png")

Let me know if this helps,

--Alexis

comments: author: Jean-Pierre Froud
body: Hi [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386)

Thanks for your answer. Unfortunately it doesn't help: you're mentioning releases and I was referring to cross-project releases from Advanced Roadmaps. Archiving releases within a cross-project release doesn't affect the visibility of the cross-project release:

Regards,

JP


Tags: advanced-roadmaps

project

release

server
Is there an import function in Advanced Roadmaps for Jira (server/DC)?
Asked by Marianne Lee _Nagarro_:

Is Advanced Roadmaps for Jira (server/DC) able to import plans from other sources such as MS Project native mpp/mpx, xml, csv, xlsx formats or other similar apps?


Answers:
author: Ryan Brailey
body: I'll just make a quick note on import/export of AR data between Jira instances.

The functionality to import/export as part of a migration or sharing of data is not possible, but there is an outstanding Suggestion ticket requesting this:

* [Implement import/export for Portfolio 2.0 plans](https://jira.atlassian.com/browse/JPOSERVER-1477)

In newer versions, there is also an export/share function to export data but it's not for AR import and is more so designed so you can have a "*.csv file that you can import into a different program such as Excel, or share your plan with relevant stakeholders in a variety of ways*":

[Share plan and export data from Advanced Roadmaps](https://confluence.atlassian.com/jirasoftwareserver/share-plan-and-export-data-1044784271.html)


author: Vinod Ramadoss
body: Hi,

Just to add further details,

There are 3 source types for Advanced roadmap, namely

Board,

Project,

Filters.

Reference- <https://confluence.atlassian.com/jiraportfolioserver/configuring-issue-sources-935577871.html>.


author: Joseph Chung Yin
body: [@Marianne Lee _Nagarro_](/t5/user/viewprofilepage/user-id/1329887) -

As far as I know, there is no import function available for AR for Jira.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps

data-center

jira-server
Auto Scheduler - Disable and Heirarchy
Asked by Suresh:

I am planning to use the portfolio for Jira for planning the roadmap across squads. The squads are currently planning the roadmap in excel, but maintaining epic \> story in jira and executing them in sprints. I noticed that auto scheduler is so powerful, if this is exposed to the team members .

1. how do we provide access control to the team members or is there a way to suppress this option until the team gets more familiar with portfolio for jira

2.portfolio maintains a filed for start date and end date for planning the epic or story. once the story is planned, by entering the start and end date in portfolio, does these fields be editable in user story. how to maintain the planning when portfolio has start and end dates while story has date fields which is separate

3. portfolio has the heirarchy as intiative, epic, story, is there a possibility to include a workflow state say assigned, design in progress, dev, testing as heirarchy and do the planning using portfolio


Answers:
author: Joseph Chung Yin
body: [@Suresh](/t5/user/viewprofilepage/user-id/782723) -

In Advanced Roadmaps for Jira (formally known as Portfolio for Jia), you can control who can have access to this tool via Jira Administration \> Manage Apps, then access the "Advanced Roadmaps for Jira" - Advanced Roadmaps Permissions.

In regards to Auto Schedule option, it will be up to each plan editor to use it or not. However, if it is used, the tool will give you the option to commit the changes or not back to your Jira project(s). There is no option to disable it.

In regards to start/end dates, each plan can choose the fields in Jira to control the start/end date to be used. By default, it is using Target Start and Target End date fields. You can enabled them by setting up the fields in each of your Jira Project's screen configurations. In the previous Live Plan UI, it is using the Fix Version's Start and End dates fields.

Lastly, WF is not controlled by the tool. You can customize the WF for each issue type used within your Jira project(s). So WF and Hierarchy configurations are two separate things.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps
Advanced Roadmap | adding points to a team in rollup view grouped by sprint
Asked by Chad Nuesmeyer:

I have 4 teams. I am seeing extra points applied to one of my team and I don't know why...

* If I change the Hierarchy to Story to Story, the rollup is correct.
* If I use the Hierarchy of Epic to Story, the rollup is adding 13 points.![Screenshot 2021-01-28 130101.png](/t5/image/serverpage/image-id/127896i96950FF341E29058/image-size/large?v=v2&px=999 "Screenshot 2021-01-28 130101.png")


Answers:
author: Dave
body: Hi [@Chad Nuesmeyer](/t5/user/viewprofilepage/user-id/2003037) ,

The capacity shown reflects the filters that have been applied to the plan - this would suggest that you have some points assigned to one of the epics that is assigned to (or spans) the sprint in question.

We implemented it in this way to be consistent with the previous interface for Advanced Roadmaps (or as it was previously known Portfolio for Jira) but I can see how this is not necessarily intuitive.

We're looking at iterating on capacity planning for Advanced Roadmaps at the moment so this is timely feedback and we'll definitely review this behaviour so thanks for raising it. However, at the moment it is working as intended to.

Regards,

Dave


author: Curt Holley
body: EPIC for Squad 3 that has story points? or an extra issue type at the Epic level of your Hierarchy that has story points??

Would to see more, to advise more


Tags: advanced-roadmaps

cloud
Windows App Not Recognizing my Atlassian login
Asked by Matt Hyson:

I just reinstalled the Trello desktop app on my windows PC. When I enter my Atlassian login credentials, it tells me I have to login using my Atlassian credentials like I didn't just do that. The web app is letting me log in just fine, but the desktop app isn't taking me to the actual Atlassian login screen.

Help?

![trello error.png](/t5/image/serverpage/image-id/332463iD47746B3D4AB0FB3/image-size/large?v=v2&px=999 "trello error.png")


Answers:
author: Brittany Joiner
body: [@Matt Hyson](/t5/user/viewprofilepage/user-id/5531816) you'll need to reach out to support ( <https://trello.com/contact> ), this isn't something we can help you with, we're just other trello users and enthusiasts.


Tags: cloud

trello-app

trello-cloud

windows
Eu troquei meu nome no Atlassian mas n?o teve altera??o para as outras pessoas
Asked by Laryssa Da Luz Stelin:

Eu alterei meu nome na conta atlassian, n?o de usu?rio, o nome mesmo, mas ele n?o alterou!


Answers:
author: Alonso Rojas
body: O? Laryssa

para garantir que a altera??o do nome na sua conta Atlassian seja refletida corretamente, primeiro verifique nas Configura??es da Conta Atlassian se o nome foi atualizado, Voc? tamb?m pode tentar limpar o cache e os cookies do seu navegador.

Se a altera??o n?o for refletida, informe aos administradores do sistema para que reindexem os usu?rios e verifiquem a sincroniza??o com o diret?rio corporativo, se aplic?vel. Se o problema persistir, entre em contato com o suporte da Atlassian para obter ajuda adicional.


Tags: cloud

trello-cloud
Does the Dashcard Power-up apply to boards on the mobile app?
Asked by Kaylee Broadfield:

I am utilizing the Dashcard power up in one of my Trello Boards and my team loves the feature where they can select the Dashcard and it will provide them with the list of the cards that the Dashcard is tracking.

This works great in our Trello board when we are on the web browser and on our windows desktop app. The problem occurs when we try to click on the dashcard to view the list on the mobile app.

If it matters, the problem has occurred on both the android (google play store) and apple store products.

Please let me know how we can fix this and enable our users to view the dashcard list on the mobile apps. Is there a permission that needs to be set or something?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Kaylee Broadfield](/t5/user/viewprofilepage/user-id/5531692) welcome to the community!

I believe the following community thread answers your question:

- <https://community.atlassian.com/t5/Trello-questions/Dashcards-on-mobile-app-empty/qaq-p/2356422>


author: Gaurav Kataria
body: Dashcards like all other Power-Ups are only available on the website version of Trello.


Tags: cloud

dashcard

trello-cloud
Is there a way to upload your own image to a link card?
Asked by Peter Bakker:

When placing a link in a card it becomes a link card directing to a website for instance. I would like to know if there is an option to choose (upload) your own image. So clients can see een nice imaga en click on the card that wil lead to a website.


Answers:
author: Gaurav Kataria
body: Yes, you can convert the linkcard to a regular card and then upload a card cover image of your choice.

1. Right-click the Link card to show the quick menu

2. Click *Convert to Regular Card*


author: Brittany Joiner
body: [@Peter Bakker](/t5/user/viewprofilepage/user-id/5531664) i think you might be talking about non-trello card links placed inside a card? If thats the case you can't change the image it grabs for that. That's something that is set on the webpage of the link itself via opengraph tags or metadata.


Tags: cloud

trello-cloud
Cancellation
Asked by Paul Robinson:

Hi there,

Hopefully a very quick clarification, please....

Does 'Trello Standard expires on 9 July 2024'

mean that the monthly renewal is cancelled and the automatic payment is also stopped?

Thanks

Paul


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If you want to cancel it, you have to do it yourself  
Please, if the answer has helped you, accept it so that it can help other people  
Thank you


Tags: cloud

trello-cloud