youngmon/atlassian-qna huggingface dataset:
Sourcetree keeps erroring out when trying to connect to butbucket
Asked by heathermarkman:

I can go a week, or I can go a single pull. I keep getting a message telling me "remote: Too many invalid password attempts. Try logging in through the website with your password."

I am logged into bitbucket, confluence, and JIRA in my browser with no problem. The only way to fix this issue is to each time go into preferences/accounts and reconnect my account. I use an SSO and it is in conjunction with my email account which is run through google.

Not many of us are on mac's and only one other person I work with uses sorcetree and we are both front end people. She does not have this issue. I do. What can be causing this and how do I go about fixing it?


Answers:
author: bgannin
body: Hi Heather,

There are a number of tricksy issues around this but we think they should resolved in our 2.7.2 update that will be available to all users by the end of this week. Thanks for your patience.

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: heathermarkman
body: Unfortunately I am still having this issue. It's not consistent. I can go several days with out this happening or it will give me the error message 3 times in a row, each time I reconnect my account and try again until it works. Any other suggestions?
Authentication with bitbucket server problem
Asked by Nick Kazemi:

Hi

I have whole new installation of bitbucket server version 5.8.1 and running sourcetree 2.7.1 on macbook pro macOS High sierra (10.13.4).

When I add a new account to sourcetree and a new ssh key it works find and no issue. however if I close the sourcetree application and restart it again I can view the repositories but I can not perform any form of git operation on them (pull,push,clone) getting error

git@----.c--: Permission denied (publickey).

fatal: Could not read from remote repository.

the only way to be able to use sourcetree again is by remove the user account and remove the config and the keys from .ssh folder and generate them again and this will work for a while.

how can I fix this problem? is it a setting on bitbucket server I have to set?


Answers:
author: Manju
body: Please check if the ssh-agent has your keys loaded. If not, please add them to the agent.

Run below commands in terminal to do so,

To check if keys are loaded:

```
ssh-add -l
```

To add keys to agent:

```
ssh-add <path_to_key>
```

more like,

```
ssh-add ~/.ssh/id_rsa
```

Key in the passphrase used while generating the ssh key and you should be good to go.

comments: author: Nick Kazemi
body: HI Manjunath

Thanks, it worked, but it's very strange.


author: Manju
body: Apple removed openSSH library from macOS which causes this issue. Read more about it in this technical note - [https://developer.apple.com/library/content/technotes/tn2449/_index.html](https://developer.apple.com/library/content/technotes/tn2449/_index.html?)


author: Mahesh Khambadkone
body: The Apple technical note is no longer available.


author: Mahesh Khambadkone
body: Just wanted to point out that I have 10.13.4 and was working fine with ssh on Sourcetree. After doing an update to the OS, I started receiving the same error each time I accessed my repositories.

my keys were already listed in

```
ssh-add -l
```

Adding the key once more (same key), solved the problem for me.


Tags: mac
Checkout Branch Error SourceTree V2.5.4.0
Asked by Vishal Patel:

After the SourceTree update to v2.5.4.0.

We are not able to switch the branch. we are getting error.

===============================================

git -c diff.mnemonicprefix=false -c core.quotepath=false checkout master --progress  
error: unknown option \`progress'  
usage: git checkout \[\<options\>\] \<branch\>  
or: git checkout \[\<options\>\] \[\<branch\>\] -- \<file\>...

-q, --quiet suppress progress reporting  
-b \<branch\> create and checkout a new branch  
-B \<branch\> create/reset and checkout a branch  
-l create reflog for new branch  
--detach detach the HEAD at named commit  
-t, --track set upstream info for new branch  
--orphan \<new-branch\>  
new unparented branch  
-2, --ours checkout our version for unmerged files  
-3, --theirs checkout their version for unmerged files  
-f, --force force checkout (throw away local modifications)  
-m, --merge perform a 3-way merge with the new branch  
--overwrite-ignore update ignored files (default)  
--conflict \<style\> conflict style (merge or diff3)  
-p, --patch select hunks interactively  
--ignore-skip-worktree-bits  
do not limit pathspecs to sparse entries only  
--ignore-other-worktrees  
do not check if another worktree is holding the given ref

==========================================================

Also sending you screen shot for the same.![souretree.png](/t5/image/serverpage/image-id/19519i395523A359543162/image-size/large?v=v2&px=999 "souretree.png")


Answers:
author: Vishal Patel
body: Yes it is working now i was running on system Git version 2.6.4. I than updated embedded Git to latest version and switch to Git version to embedded. After than its working fine.

Thanks for your help and quick response.

Can i have 1 more information when the source tree will be available for Ubuntu version?

comments: author: minnsey
body: Hi  

Thanks for the feedback, For now there is no roadmap for a Linux version but please vote on the following ticket to show you support for having one <https://jira.atlassian.com/browse/SRCTREE-2991>. We review the tickets regularly.


author: minnsey
body: Hi  

Can I check what version of Git you are running? That option was added in Git 2.7.0?  

We would definitely recommend upgrading Git if you are running a version older than that.  

However Sourcetree should cope with older versions, I've raised <https://jira.atlassian.com/browse/SRCTREEWIN-8534> and we will look into it.  

For now I would suggest either upgrading Git or reverting to 2.4.8.0 for now.
Mac SourceTree + TFS git multiple login requests
Asked by Joseph_Hegeman:

I am using SourceTree 2.7.1 on a Mac with OS 10.13.3 connecting to TFS 2015 Update 3 with the Git service/Plugin.

I repeatedly get challenged for my password. Sometime I get challenged multiple times in a row. The password works, but if I am challenged more that x times, I am sometimes locked out of my account.

![Sourcetree.png](https://community.atlassian.com/t5/image/serverpage/image-id/19421i905C92A147CF6A61/image-size/large?v=1.0&px=-1 "Sourcetree.png")

I have cleared out the "Default usernames for URLS which do not include one:" on the Advanced tab in preferences.


Answers:
author: bgannin
body: Are you using HTTP or SSH authentication?

comments: author: Joseph_Hegeman
body: I believe HTTP, how do I verify which one I am using. In the URL / Path setting for the repository it has http://. Is there another setting?


author: Manju
body: This is a bug and we are fixing this in the next build. Please follow <https://jira.atlassian.com/browse/SRCTREE-5600>


author: Joseph_Hegeman
body: I tried to follow <https://jira.atlassian.com/browse/SRCTREE-5600>, it says

You can't view this issue {#toc-hId-1794317728}
-----------------------------------------------

It may have been deleted or you don't have permission to view it.

Thank you,

Joseph
Not able to login into Support tree
Asked by Anurag Singh:

I am using sourcetree app which requires Atlassian login. I am having an issue with the login.

Once, I enter my Atlassian email id it doesn't ask's me for the password and it remains on the same page:

Log in to your account {#toc-hId-1794254297}
--------------------------------------------

I can log in into my Atlassian account using web browser but it is not working for the app.


Answers:
author: bgannin
body: Our apologies for the hiccup...

* Which OS are you on?
* Which version of Sourcetree are you using?
* Are you in a corporate environment (and/or managed machine)?

Thanks!

comments: author: Anurag Singh
body: Hello Brian,

I am sorry i didn't mention configuration information in my original thread.

OS - Windows 7

Sourcetree version: 2.4.8.0

Yes, I am on corp environment.

Thanks!


Tags: atlassian-support
Going back to a file version only to get some data and then back to the latest commit
Asked by Tomas Rampas:

Hello

I would like to go back to a project version only to check some file data and without a change update again to the latest version. How do I do that?

I really just need to see some values. No changes required.

Do I use checkout? Or Reverse current branch to this commit? Please help

Thank you

Tomas R.


Answers:
author: minnsey
body: Hi  

f you just want to view a single file, then you can go back through the commit or file history, find the relevant version of the file and then view that version of the file.  

In Sourcetree for Windows you use the context menu to 'Open Selected Version'.  

If yo need the whole repo to be in a past state you can use git worktree. This isn't currently supported in the Sourcetree UI, but you can do it form command line git see <https://git-scm.com/docs/git-worktree>  

Essentially if you know the tag, branch or commit you want you can do one of the following

\> git worktree add path/to/new/worktree/folder {commit}

\> git worktree add path/to/new/worktree/folder {tag name}

\> git worktree add path/to/new/worktree/folder {branch name}

And the repo at that state will be checked out into path/to/new/worktree/folder
[Log Selected] is NOT working with [File Filter]
Asked by Yuan-Hsun Tang:

Hi

I noticed this issue for about 6+ months now.

**Repro.**

1. \[All files, sorted by path\] to show all files
2. \[File Filter\] with some text to filter files by name
3. \[Log Selected\] by right click on a file for its file history
4. \[Log Selected\] is disabled, however.

![LogSelected_Disabled.jpg](/t5/image/serverpage/image-id/19353i56F44BB89119A20A/image-size/large?v=v2&px=999 "LogSelected_Disabled.jpg")

Thank you

Andy


Answers:
author: minnsey
body: Hi  

I'm not able to reproduce this. What state was the file you selected in?


Tags: log
I have an issue with authentication
Asked by Vignesh Sivapragasam:

Good day team,

I realise with the latest release of Sourcetree, i assume it is Version 2.7.1, it always triggers this alert

Cloning into '-'...

warning: templates not found /usr/local/git/share/git-core/templates

remote: Too many invalid password attempts. Try logging in through the website with your password.

fatal: unable to access 'https://-@bitbucket.org/-/-/': The requested URL returned error: 403

"-" just indicates redacted, it is valid data. But thats besides the point. It just seems so broken to me, because every time i want to work from Sourcetree, this error comes up, which has never happened on previous versions of Source.

I tried a workaround found in the web, which is to reauthenticate in id.atlassian.com; it just fixes the symptom, but it not the problem.

I hope this can be fixed, something is wrong with your authentication.

Regards,


Answers:
author: Manju
body: First thing, please update to the latest version of Sourcetree 2.7.2 (167) that is available as OSX_Latest.zip from [https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads](https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/)/

From the details you've mentioned above, I understand that you are using https remote repo URL. Can you also confirm if the bitbucket account you have in Sourcetree is using https too?

If in case, its ssh, you might want to either fix the account to use https or change your remote url to ssh.

To change the account to use ssh, just edit the account in the preference window \> Accounts tab and select ssh as the protocol.

If you want to use ssh for remote URLs, in the repository browser window, right click on the repo bookmark and select "Convert to SSH"

If your problem isn't solved with these steps, please let us know here with the details of what you've tried and the error messages you see.

Thanks,  
Manjunath  
Sourcetree Mac Developer

comments: author: Vignesh Sivapragasam
body: Tried the beta build. However the same issue still ensues. The repositories are in https, so my approach is fine. I do not think the issue is with how the repository authenticates with sourcetree, it is how sessions are managed for oauth between Google and Atlassian.

It seems like it times out and everytime it is fixed, it is because i logged out and logged back into the service, which should be the case. The timeout should be 30 days, if the box has been ticked, no?
Anchor link to another page in the same space
Asked by Misty Leiter:

I would like to link to an anchor created on a different page in the same space. I followed the documentation [here.](https://confluence.atlassian.com/conf612/anchors-958777373.html)

The anchor link on the first page is #GlobalTags . This works on this page when clicked from a manually created index.  

When I go to the second page, I've tried several different formats (see below) and none of them work.

```
Getting Started with Dovetail#GlobalTags
```

```
GettingStartedwithDovetail#GlobalTags
```

```
TECH:GettingStartedwithDovetail#GlobalTags
```

```
TECH:Getting Started with Dovetail#GlobalTags
```

They all give an error that the link is not valid.

![Screenshot 2024-01-08 at 10.05.24 AM.png](/t5/image/serverpage/image-id/299411i1C16636ADACA072C/image-size/large?v=v2&px=999 "Screenshot 2024-01-08 at 10.05.24 AM.png")

Any ideas on how to fix this?


Answers:
author: Barbara Szczesniak
body: [@Misty Leiter](/t5/user/viewprofilepage/user-id/5400614) The documentation page that you linked to contains the instructions for Data Center and Server, but you indicated that you are using Confluence Cloud.

Try following the instructions on this page (<https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/> ) and let us know if you still have any issues.


author: Varsha Joshi
body: I use a header tag instead of the anchor, then I am able to reference them from other pages.


author: Laurie Sciutti
body: Hi [@Misty Leiter](/t5/user/viewprofilepage/user-id/5400614) and welcome to the Community! Try this:

```
TECH:Getting+Started+with+Dovetail#GlobalTags
```


Tags: cloud

confluence-cloud

unknown-hosting-type
Should I be receiving notifications on my changes to pages?
Asked by Christine Pompa:

Hello! I am the administrator of a Confluence Space and am leading a team to keep up with content in several Pages. I seem to get notifications when teammembers update the content of various pages, but do not get notified when I make appropriate updates. Is this normal? Are notifications only for other Confluence users?


Answers:
author: Bal?zs Szak?l _META-INF_
body: Hey [@Christine Pompa](/t5/user/viewprofilepage/user-id/5400480) ,

there is a proactive approach available with our app, [Advanced Content Navigator for Confluence](https://marketplace.atlassian.com/apps/1218865/advanced-content-navigator-for-confluence?hosting=cloud&tab=overview)!

You can create a dashboard for 1 or multiple spaces, and overview changes at a glance. It can be useful when you have more than a few changes, in your collaborative workspace!

Look at the **Changed** (visited, but updated since) \& **Unread** (never opened before) **pages** with purple:

![Screenshot 2023-12-13 at 10.18.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/300919i8E12120D99FA4121/image-size/large?v=v2&px=999 "Screenshot 2023-12-13 at 10.18.58.png")

Hope this helps as well, while you fine tuned notifications for your issues :)

Good Luck,

Balazs - PO


author: Rilwan Ahmed
body: Hi [@Christine Pompa](/t5/user/viewprofilepage/user-id/5400480) ,

For own changes notification in confluence, go to https://**yoursite** .atlassian.net/**wiki** /users/viewmyemailsettings.action --\>Edit --\> select "**Notify on my actions**".

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/299366iB8242BEBECF2D445/image-dimensions/180x80?v=v2 "image.png")


author: Jack Brickey
body: Hi [@Christine Pompa](/t5/user/viewprofilepage/user-id/5400480) , you can configure this under your personal settings. generally speaking users disable this as they don't need to be reminded of what they just did. However, some users prefer to have this enabled.

https://**yoursite**.atlassian.net/secure/ViewPersonalSettings.jspa

![IMG_3409.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/299363i81FB2B2823FBCC43/image-size/large?v=v2&px=999 "IMG_3409.jpeg")

comments: author: Christine Pompa
body: Wow! Thank you!!!!!


Tags: cloud

confluence-cloud
Personal data management
Asked by Marie-Eve Landry:

I lead a team of psychologists and I would like to know if Confluence meets the safety criteria for personal confidential note-taking (coaching evolving note).

More specifically : are the datas encrypted?

Thanks!


Answers:
author: Bryan Trummer - ReleaseTEAM
body: Hi [@Marie-Eve Landry](/t5/user/viewprofilepage/user-id/5400464) ,

Confluence cloud is HIPAA compliant as mentioned in the article below.

Also, having Confluence space permissions or restrictions on specific areas to allow only necessary team members to view specific notes.

I believe a combination of these two items could meet your needs for Confluence cloud.

<https://community.atlassian.com/t5/Trust-Security-articles/Jira-and-Confluence-are-now-HIPAA-compliant/ba-p/2273854>


author: Ankush Bora
body: I would suggest avoid use of any PII (Personally Identifiable Information) data in general.  
Additionally, you may use permission based Confluence page(s) where only you (or controlled users) have access to these notes.


Tags: cloud

confluence-cloud
Value displays
Asked by Krzysztof Matlak:

Hi,

I wanted to ask if there is a way to display data values on two different tables, where: Table 1 - main Table 2 - additional

When there is a change in the main table, the values should automatically change in the additional table.

For example, if we have values in the table: Product cost: 123 - it will be displayed on both the main and additional tables, and after a change, for example, to 125 in the main table, this change should also be displayed on the additional table.


Answers:
author: Andy Gladstone
body: [@Krzysztof Matlak](/t5/user/viewprofilepage/user-id/5053926) with the current native functionality in Confluence, this cannot be accomplished with tables. This is exactly what Confluence Databases is intended to solve for - but that is not yet in General Availability. In the meantime, you can check out the Marketplace for a suitable app:

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=tables](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tables)

Good luck!

comments: author: Krzysztof Matlak
body: Thank you! ;)


Tags: cloud

confluence-cloud
Why is a Confluence Cloud page created from MS Teams added as a Tab to the channel?
Asked by SB:

Hello.

Following [this documentation](https://support.atlassian.com/confluence-cloud/docs/use-microsoft-teams-and-confluence-together/), I am able to create a new page from an MS Teams channel. However why does every page have to be added as a tab to the Teams channel thereafter?

This could lead to a cluttered list of tabs on every channel, as users create pages and more so when they don't rename the tab to the page's name.

Is there a way to create a page from MS Teams without it being added as a tab to the channel?


Answers:
author: Brant Schroeder
body: [@SBWhiskey_Me](/t5/user/viewprofilepage/user-id/2449365) I am not aware of any way to do that. You can submit a feature request here <https://support.atlassian.com/jira-software-cloud/docs/manage-filters/>


Tags: atlassian-marketplace

cloud

confluence-cloud
Failed to execute
Asked by Reza Dwi Pranata Iskandar:

Failed to execute goal org.codehaus.mojo:exec-maven-plugin:3.1.1:exec (default-cli) on project EcoGreenE-Waste: The parameter 'executable' is missing or invalid


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

We can't help you with this, you need to look at your build process, not Confluence.
Sync users group and membership between Cloud and OnPremise
Asked by Patrice Champet:

Hello,

We are using some atlassian products on Cloud and some others on Premise.

We are looking for a way to sync group membership for the groups existing on both platform for the groups that are locally managed (Crowd on Premise and Access on Cloud)

Did you face this kind of issue ?

How do you handled it ?

Thanks !


Answers:
author: Nic Brough -Adaptavist-
body: Hi Patrice,

What are you using for the user directories in Access and Crowd? The best way to "sync" is to have them both use the same directory.

comments: author: Marc - Devoteam
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

I think [@Patrice Champet](/t5/user/viewprofilepage/user-id/3776526) is talking about locally created groups in Cloud and Crowd, not SSO/AD related groups.

I don't think there is an option to keep this in sync. I think they should get managed in an user directory solution to keep aligned for both Cloud and Crowd


author: Nic Brough -Adaptavist-
body: Yes, that's why I asked.

If the user directories are different (e.g. using Atlassian accounts for Cloud and Crowd for server), then there's no synchronisation possible, beyond duplicating and botching the accounts together (which will go wrong)


author: Patrice Champet
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) , [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

Thanks for your answers.

The point is that we have, as part of our legacy, access groups for our On Premise and Cloud apps in AD, using SSO.  
But, as many company I think, we need to restrict Jira Project and Confluence Spaces to some group of users, for instance OU or project.  
As the structure and groups existing in our AD are not reflecting OU or projects, we used to create these groups in CROWD.  
So On Premise, we used to have these groups in CROWD, sync to all our Atlassian Landscape.

In our migration to the Atlassian cloud journey, we moved Confluence first.  
The migration process just created the same groups used on our OnPremise solution.

But they are now unsync with our Crowd.

So this was to be clearer.

To fix this we created a sync job, that is checking diff between groups on Crowd and Access, and adding or removing the users from the cloud groups when necessary so that our OnPremise data and group membership remains the reference for the time being.

So the script is working as expected, the tricky part is that Cloud User Search seems to have a lot of bugs. There is some tickets open on Atlassian side.  
<https://jira.atlassian.com/browse/ID-8089>


Tags: cloud

confluence-cloud