youngmon/atlassian-qna huggingface dataset:
Access to on demand instance
Asked by Hailemichael Teklai:

A section of my company has their own on demand instances, but they need to access and edit our content. How can I add current JIRA users to our on demand instance.


Answers:
author: cbenard1
body: Hi Hailemichael,

Here's the document outlining importing OnDemand users: [](https://confluence.atlassian.com/display/AOD/Importing+Users)<https://confluence.atlassian.com/display/AOD/Importing+Users>

That said, you'll not have access to the backend (as your merging users from one OD instance to another) so we'll have to do it for you :)

If you'd raise a support ticket at [support.atlassian.com](http://support.atlassian.com)letting the team know you'd like to have the user bases merged from one instance to another they should be able to fully export one user set and import it into your second OD instance. When creating that ticket please be sure to specify the target userbase you wish to copy and the destination OD instance you wish to copy to. Also note that your license will need to be large enough to accommodate all of the extra users in the destination instance.

Thanks!

Turner


author: Nic Brough -Adaptavist-
body: Two OnDemand instances are separate systems. You'll need to manually duplicate the users from one system into the other.

comments: author: Hailemichael Teklai
body: Thanks is there any documentation I can read up on about instance and manually duplicating?


Tags: cloud

user-management
Can't create how to articles and meeting notes in confluence 5.5 running on centos 6.5
Asked by Jerin ABraham:

I'm using confluence running on centos 6.5 in our company using the embedded database. It was working fine till last day. We added a lot of stuffs into it. But last day I just disabled the firewall from the GUI. Then I turned it back on but when I checked the IP tables there was no port 8090 opened it. I opened port 8090. So, I can access confluence remotely. But the problem is I cant add how to articles and meeting notes. How will I resolve this issue. Is there any chance for database to be full of memory since I haven't migrated to production environment yet. Please give me a helping hand to resolve the issue. Thanks.


Answers:
author: Deividi Luvison
body: Hey Jerin,

The embedded database is quite troublesome since even restarts can cause you to lose data, I want you to access you Confluence and then try do the following.

1. Access you Confluence.
2. Try to create a space.
3. Send us a screenshot of any error from the UI and attach the \<Confluence Home\>\\logs\\atlassian-confluence.logs

Thanks and Regards,  
David\|Confluence Support Engineer

comments: author: Jerin ABraham
body: Hey thanks Deividi. Below is the screenshot and attached is my files in the confluence logs folder. Please find it. Look froward to hearing from you.

![](../../upfiles/1_5.PNG)

() () () () ()


author: Jerin ABraham
body: Hey, how could I attach the log files here. I tried the "upload" and the "code" option but none of them working.


author: Deividi Luvison
body: (test.txt)

It's the upload option, which is working for me :(.

Could you search in your logs for ERROR and see what you have in there?

Thanks and Regards,  
David\|Confluence Support Engineer


author: Jerin ABraham
body: Hey Deividi, I tried several times but I could upload the file. When checking the error messages there are lot of error messages. Couldn't figure out exactly which error message corresponds to the issue I mentioned. So, could you give me an email address or something so that I can send you the actual log file as attachement. My email id is jerinabraham333@gmail.com.  
Thanks.


author: Deividi Luvison
body: Hey Jerin,

Since the problem were the BASE URL, which we addressed trough a support case, do you mind to mark this question as answered :)?

Only now I notice you were the customer I worked on Friday :p.

tks,

David


author: Jerin Abraham
body: How could I close this ticket ?

comments: author: Deividi Luvison
body: It's simple, near the upvote, downvote button, next to my answer you should see anotehr option, that is the one you choose to accept my answer as the correct one :).

Thanks and Regards,  
David\|Confluence Support Engineer
Best way to replace a legacy space?
Asked by carlos Nieves:

Looking to replace a legacy space with an updated version of same. I am not quite sure what the best way is to do this. Create in new space and replace, archive old, just not sure. Looked through the docs but i dont see a reference for this. I will be reusing many of the existing links but updating content in all.


Answers:
author: Rodrigo Girardi Adami
body: Hi Carlos,

There are many ways to do that. As you said, you could create a new space with the new data and remove the old one.

You can also remove the old one first, then rename the new space XML backup using [these steps](https://confluence.atlassian.com/display/CONFKB/Copy+or+Rename+a+Space+in+Confluence) and import into confluence.

I hope this helps :)

Cheers,

Rodrigo
host alias url
Asked by David Fisher:

how can i create an alias for my base url if I use ssl?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "alias"? Your base url should be set to where you intend to access the Atlassian product (you haven't said which one). As I understand aliasing, you don't need it because you only have one url to work with. Obviously, as an ssl connection, it'll be https://..... but I don't understand what else you might mean?

comments: author: David Fisher
body: I have been requested to make the url more simple. Now it is [](https://company-confluence)<https://company-confluence:>8443. I know this is pretty simple already but, wanted to know if it could have an alias (different url) such as documents:8443 or do I have to change the host name and create a new ssl key. I do have a redirect from <http://company-confluence:8090>.


author: Nic Brough -Adaptavist-
body: You need to decide on one, single, fixed url and use that for the base url and the certificate. Redirecting from other urls is fine, as that just puts the user in the right place. Trying to have more than one url will not work properly because the users will always end up at the base url as a result of something they click somewhere.


author: Nic Brough -Adaptavist-
body: You should be able to place a page on your "somewhere simple" that simply contains a bit of javascript or html "redirect", or yes, pick it up in Apache and shove them over to the base url


author: David Fisher
body: Ok, I just want the one original URL. I would like to redirect users to this if they enter something simple. Can that be added somewhere or is it a apache item. I did find this online.

[](host-alias-url/319630)<https://answers.atlassian.com/questions/319556/host-alias-url/319630>


Tags: alias

ssl
how to create a counter everytime a page is visited
Asked by Vinkesh Prajapati:

Hi,

I wish to have a counter on my wiki page everytime it is visited by thoese other than myself.

Is there a way of doing this?

-- ed


Answers:
author: Vinkesh Prajapati
body: this request is for confluence wiki page


author: Vinkesh Prajapati
body: confluence wiki.. apologies missed mentioning this


author: Nic Brough -Adaptavist-
body: In which Atlassian product?


Tags: count

page
Configuring the Site Home Page for Anonimous
Asked by Admin Admin:

How to Configuring the Site Home Page(Dashboard) ?

How to set Home Page for Anonimous is "Space Directory" instead of "Dashboard" ?


Answers:
author: Admin Admin
body: The manual specified by you explains how to make specific Space by the Home Page.  

And I need to make the Home Page not specific Space, and all "Space Directory".  

How to make it?  

Thanks in advance for the response.


author: Rodrigo Girardi Adami
body: Hello!

You can configure the site home page on confluence administration -\> general configuration.

This home page will be used for anonymous users as well as [we can see here.](https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page)

Cheers!

Rodrigo


Tags: confluence-administration
How to report table-data from children pages?
Asked by Daria Makeeva:

Hello, I'm a beginner at confluence and want to ask may be a simple question.

I have a page with children pages. Every single children page is created with help of scaffolding plugin and has some text-data and table data.

Children Page:

{text-data:Name}{text-data}

{text-data:SystemName}{text-data}

{table-data:Structure\|initialRows=2}

\|\| Attribute Name \|\| System Attribute Name \|\| Data Type \|\|

\| {text-data:AttributeName}{text-data} \| {text-data:SystemAttributeName}{text-data} \| {list-data:Datatype\|blank=true\|type=select\|multiple=false}

{list-option}varchar2{list-option}

{list-option}char{list-option}

{list-option}number{list-option}

{list-option}date{list-option}

{list-data}{align}\|

I need to make a report table on parent page. Report table must have columns text-data1\|text-data2\| table-data, each row corresponds each children page. I have problem with reporting table-data. Any ideas?

Thank you!


Answers:
author: Daria Makeeva
body: Dear @John Paz

thanks a lot for your answear, but it's not what I want, because in child page I really have structure like this

\|\|Name\|\|System Name\|\| Table date

and Table date has srtucture = Attribute Name \|\| System Attribute Name \|\| Data Type

I find a solution to report table as a collection (refer every cell of table as element of collection), but I think it's not good idea

<br />


author: John Paz
body: Dear @Daria Makeeva,

I hope this answer finds you well. I had to take a few liberties with finding a solution, and with just a bit of adjustment I came up with something viable. You can tweak and adjust as you need.

```
Parent Page{report-table}{expanding-reporter|data:structure|as=exr}{content-reporter|spaces=@self}{content-reporter}{expanding-reporter}{report-column|title=Page Title}{report-info|expanded:item &gt; page:title}{report-info}{report-column}{report-column|title=Name}{report-info|expanded:exr &gt; data:dataname}{report-info}{report-column}{report-column|title=System Name}{report-info|expanded:exr &gt; data:systemname}{report-info}{report-column}{report-column|title=Attribute Name}{report-info|expanded:exr &gt; data:attributename}{report-info}{report-column}{report-column|title=System Attribute Name}{report-info|expanded:exr &gt; data:systemattributename}{report-info}{report-column}{report-column|title=Data Type}{report-info|expanded:exr &gt; data:datatype}{report-info}{report-column}{report-table}?Child Pages||Name||System Name|| Attribute Name || System Attribute Name || Data Type ||| {text-data:dataname}{text-data} | {text-data:systemname}{text-data} | {text-data:attributename}{text-data} | {text-data:systemattributename}{text-data} | {list-data:datatype|blank=true|type=select|multiple=false}{list-option}varchar2{list-option}{list-option}char{list-option}{list-option}number{list-option}{list-option}date{list-option}{list-data}|
```


Tags: report

scaffolding

table
Configuring a Sidebar
Asked by Admin Admin:

I can't find " **To configure a space's sidebar: 1.** Go to the space and choose **Space tools** \> **Configure sidebar** on the sidebar."

How to change / delete information selected with red color on the picture?

![](../../upfiles/1_60.png)


Answers:
author: Admin Admin
body: Thanks for the response.  

Problem in that I don't have enough rights for editing of the field specified in a picture. Why? Specified Spaces were loaded by means of Import Spaces. Then their translation into Russian was made. Everything that is loaded in English it was necessary to delete. But it is impossible to make it. How to me to make it?


author: Guilherme Nedel [Atlassian]
body: Hello there,

By the image it looks like you are using Confluence documentation theme, whereas the default theme has the above referred options for adding shortcuts and elements. You can switch theme within *Space Tools \> Look and Feel* . More info about that in [this documentation](https://confluence.atlassian.com/display/DOC/Applying+a+Theme+to+a+Space).


Tags: confluence-administration
Flag page for review
Asked by Matt Rupert:

I've searched for answers here but haven't found any. In confluence, is there a way to flag a page as being in need of review/update?


Answers:
author: HosseinA
body: To flag a page ( in need of review/update) in Confluence you can add labels to the page. More information on this can be found here:

- [](https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Labels)<https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Labels>

Regards

comments: author: David Drinnan
body: Thank you for the answer! However, this is a prime example of why the relevant snippets should be copied here into the answer -- the link is dead.


author: Midori
body: Marking those pages with labels is the simplest thing you can do.

Yes, someone needs to closely watch the list of pages labelled with that. If you'd rather make it automatic, you can rely on the **[Archiving Plugin](https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving)**.

Among a ton of other feature, it will watch the pages labelled with "expire" (and many of its variants), and will send the page owner (creator, updater, supervisor) a notification email if there is some update work to do. In effect, it **makes the whole process 100% automated**.

**[Learn more from the documentation](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/)**


Tags: confluence-administration

wiki
How do you continue a numbered list in the on-demand Confluence?
Asked by RobertC:

If I start a numbered list, then use substeps or some other paragraph, the step number starts over at 1. This is reminiscent of Word behavior, where, at least you have the continue numbering option. How do I do this in Confluence on the on-demand instance?


Answers:
author: RobertC
body: I see how this works now, even with hierarchical steps. It just takes a bit of getting used to.


author: Nils Bier _K15t_
body: Hi Robert,

have you tried to insert all your numbered list items first, and afterwards insert your images after the wanted steps (just press enter to insert a new line and press backspace to delete the number)? That should so the trick.

Cheers,  
Nils

comments: author: RobertC
body: How would I do hierarchical step autonumbering? For example:

1. This is step 1

a. This is step 1a

b. This is step 1b

i. This is step 1bi

ii. This is step 1bii

c. This is step c

2. This is step 2.


author: Mick Davidson
body: Robert,

To do this you have to start you numbering and use Ctrl+Return to add an un-numbered line. You can do this as many times as needed.

When you next press retun only, the numbering will re-start.

Cheers.

comments: author: RobertC
body: For me, its Shift+Return to add an unnumbered line.
copy templates that use sections
Asked by Jeannette Lamb:

I was reading this post on copying templates [](/questions/143278/how-do-you-copy-a-template)<https://answers.atlassian.com/questions/143278/how-do-you-copy-a-template>

but the answer, which is to use CTRL+A to select all doesn't work in Confluence 5.5 if the page has sections. Is there any other way to copy templates?


Answers:
author: teo
body: Plugin to copy templates. Export and import templates.  
Copy 'variables, macros, and other elements. It is not possible to copy-paste.  
<https://marketplace.atlassian.com/plugins/com.deiser.confluence.template-ops>


Tags: template
Terribly fundamental question re Mac
Asked by Michael Marks:

I run an all-Mac shop save for the lone token PC that runs my Confluence server (which our company could not live without!) At the time we set it up I did not see an option for running a C-server under a Mac-native environment but that seems to have changed (or I missed it at the onset). I am working my 2015 budget and would love to migrate my Confleunce install to a new MacPro... is that possible? Would the purchased plug-ins (all thru the ATlassian store) migrate as well? Many thanks.


Answers:
author: Stephen Gurnick
body: For what it's worth, I recently did a migration of both Confluence and JIRA from Windows Server to Red Hat Linux. If you are in a position to perform this conversion, I highly recommend it. The performance improvements were significant and made supporting the system much simpler overall.

Reason I suggest this to you is the cost savings - you can install a "Red Hat-esqe" operating system such as CentOS or Fedora (or Red Hat itself if you have the budget for the license) and depending on your database back-end, the transition should be relatively seemless.

comments: author: Michael Marks
body: Many thanks - I will give that a look!


author: Don Willis
body: The vast amount of Confluence development is actually done on Macs, if that gives you any peace of mind.

comments: author: Michael Marks
body: It does indeed Don, thanks!


author: Michael Marks
body: Many thanks Nic; it sounds like at present I will keep it running on the PC (support is a comfort should something wonky ever happen) - but good to know I have the option. Thanks and cheers.


author: Nic Brough -Adaptavist-
body: Yes, you can run it as a server on a Mac. But you won't be supported, and it can be a bit of a faff because you have to kick the Mac into running the right version of Java.

Once you've got it running though, the plugins and so-on are almost all platform-agnostic, they'll work fine.


Tags: confluence-administration
How can we change the time zone on Confluence?
Asked by Jonathan Keilson:

The ondemand version of confluence is set to an incorrect time zone, so comment date/times are off.


Answers:
author: Jonathan Keilson
body: Exactly we migrated from an internally hosted instance to Atlassian hosted solution. Our internally hosted solution has 'US/Eastern' under system info, which is correct. I believe the Atlassian hosted solution is incorrect, but I am unable to change this property on my end right?


author: Tiago Comasseto
body: Hi Jonathan, it's possible that you just need to adjust the time zone within your [user profile](https://confluence.atlassian.com/display/DOC/Editing+User+Settings) settings.

I hope it helps.

Cheers

comments: author: Jonathan Keilson
body: Hi, we attempted this but the timing globally is still off even for that account. We migrated the data from a hosted install of confluence.


author: Tiago Comasseto
body: You mean that you migrated the data to a self-hosted instance (not hosted by Atlassian), is that correct? In case yes, one other things that may be occuring is that you have the wrong time zone difinition in your server.

If can be solved with the property -Duser.timezone as described in this [KB](https://confluence.atlassian.com/display/CONFKB/Calendars+aren%27t+displayed+due+to+invalid+Time+Zone).

I hope it helps.

Cheers


Tags: cloud

confluence-cloud
How to display or browse a big Organizational chart in Confluence?
Asked by Sorin Sbarnea (Citrix):

I am looking for a solution to display a big organizational chart inside Confluence.

I have a chart of \~12.000 users so I need something that would work. I already have the data mappend from LDAP to SQL and I can even convert it to JSON or other format if needed.

Still, I need a solution to display these inside confluence.

Note: AppFusion plugin which was disabled from the Marketplace (don't know why) does not count as an answer as it has a prohibitive cost of $10000 (even $1000 could probably be evaluated as too expensive).


Answers:
author: Davin Studer
body: One option would be the [User Profile Plugin](https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.userprofile). It allows you to define a manger/employee relationship between logins. It will display on the user's profile their manager and their co-workers based on that. If you want to move up the org chart you simply click on the manger and it moves one level up.


author: Ansar Rezaei
body: Nice Feature, but it has serious problem when the chart got bigger. Another feature that it's good to be considered in next releases is to ability do define any chart using users avaters. For Example we have different org chart for two different Projects and we want to have different users hierarchy for those two projects.
Ability to add dictionary functionality in Confluence?
Asked by Jason Tillman:

My team needs to set up a reference dictionary within our Confluence deployment which would allow users to look up certain terms and find out what the definition is. Additionally, users will be able to see which words they should not be using.

Is there, perhaps, a plug in or other functionality that we could use for this?


Answers:
author: Paul Greig
body: Hi Jason,

The functionality you describe is not currently available within Confluence without using an add-on. While I cannot currently find any available to Confluence Cloud, users with Confluence Server may want to investigate ['Business Dictionary'](https://marketplace.atlassian.com/plugins/cz.ders.confluence.plugins.budict) on [marketplace.atlassian.com](http://marketplace.atlassian.com)

Cheers,  
Paul


author: TomC
body: Hi Jason,

We use a Glossary plug-in from Atlassian Expert company, Brikit, that is pretty slick. The main page has an enlarged and prominent (approx. middle left on page) search box that shows hits as you type just like the main search, but only shows hits within the glossary space itself. Prior to launch, Brikit helped us upload thousands of terms we had in a previous tool; that previous tool lacked many things, most notably only one person could update the content so it was difficult to keep the content fresh and updated.

We just launched this spring and in the first month already had dozens of employees - many of who had never edited a wiki page before - who participated in adding or updating terms, contributing to the knowledge base. Of course, you can decide who has edit rights for your situation; we opened it up to all employees. So now with Confluence - versus the previous tool we had - we are able to use crowdsourcing to add and update terms, and have the added functionality that comes with Confluence such as comments, etc.

Some additional bits: The main page also displays a prominent tag cloud - we use it to curate selected terms under categories users can click on. The plugin also comes with an Index option which is also valued by some users. This is an alphabetical view of all terms, which allows users to conveniently click through the alphabet and look at terms available. We see this being helpful for employees to easily browse to find terms they may not be acquainted with, or to view variations of terms that can be hard to locate specifically via search (e.g. in our business, there can be a half-dozen perturbations of 'conduit'). If interested, contact Brikit and certainly feel free to follow up with me here or at [tom.crespi@graybar.com](mailto:tom.crespi@graybar.com). Tom


Tags: cloud

confluence-cloud
Where's the EULA for Theme Press?
Asked by Jonathan Simonoff:

I can't find a license agreement for Theme Press anywhere on the Brikit site or in the Marketplace. (FWIW, I did find a link purportedly to the EULA for Zen at [](http://www.brikit.com/display/zen32/Purchasing+Zen)<http://www.brikit.com/display/zen32/Purchasing+Zen>, but that link doesn't actually go anywhere.)

Our legal people want to see it before we purchase.


Answers:
author: Kelli Hoyt
body: Hi Jonathan,

Regarding your question on the Theme Press EULA:
> All products are subject to the Atlassian Marketplace Terms of Use, which includes Atlassian's Standard End User License Agreement (EULA).
>
> Brikit does not maintain a separate EULA

Sorry this information isn't clearer on our site. We have a [brikit.com](http://brikit.com)update coming very soon, and it does a much better job at detailing this and other product information. Stay tuned! And thanks for your patience in the meanwhile.

cheers,

Kelli

comments: author: Jonathan Simonoff
body: Thanks, Kelli I've passed that info on.


Tags: addon-com.brikit.themepress

confluence-administration