youngmon/atlassian-qna huggingface dataset:
Missing filters when using as issue source in Advanced Roadmaps
Asked by Kristin Palmer:

Hi ?

I am trying to create an Advanced Roadmap using a Filter as the issue source. We have thousands of filters defined in our Jira instance but the drop down in Advanced Roadmaps only lists maybe \~30 filters, in alphabetical order.

When I type the name of the filter I want to use (its not in the first 30 displayed in the list), nothing can be selected.

Why cant I see all the Jira filters? Most of our filters are set with permissions for the whole organisation, so I don't suspect its a permissions issue.

Thanks :-)


Answers:
author: Daniel Capizzi
body: Hi [@Kristin Palmer](/t5/user/viewprofilepage/user-id/3761181),

Thanks for reaching out, and sorry you've had to wait a while for a response!

I would recommend first surrounding your search query with quotes to see if this helps.

When searching through your filters, we match on every search term in the query individually - so if your query is ***Test filter 123*** , we'll match every filter that contains "Test", "filter" or "123", not just on the filters that contain all three terms. If you surround your query in quotes, for example ***"Test filter 123"*** them you'll only get filters that contain that exact phrase. This can help a lot, especially on sites like yours with many filters to search through!

Let me know if this helps - if not I'd be happy to help troubleshoot further.

Cheers,

Daniel

comments: author: Max Richardson
body: This is still really flakey - it always has been. I have an example of a filter; I copy the title from the filter page itself, then paste it into the Create Plan dialogue box - both in quotes, and without quotes, and get the response "No Options".

So. Game over. Impossible to set up a Roadmap based on this filter?

Why not provide the option to add a filter ID? This would be so much more efficient - we have many thousands of filters...


author: Max Richardson
body: In this particular case I was able to find the filter by searching for a part of the syntax which was a particularly unusual set of letters, but it's not confidence inspiring to be dependent on perhaps including an unusual sequence of letters in my filter name. It's like the search box has developed antibiotic resistance and I'm down to the very last chance options.


Tags: advanced-roadmaps

cloud
How to make Auto-schedule respect the tasks estimates?
Asked by Ivan Klochkov:

**Problem:** Auto-schedule doesn't respect tasks estimates and not using available sprint capacity making the team not fully loaded.

*** ** * ** ***

I would like Auto-schedule to plan the tasks considering their estimation, team/sprint capacity and all the dependencies. So, I've created the plan for a dummy company-managed Scrum project like below.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/204352i1A873F678A381F62/image-size/large?v=v2&px=999 "1.png")

Also, I've set up the team and project scheduling settings accordingly:![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/204358iF889C17AC778CBA8/image-size/large?v=v2&px=999 "2.png")

*** ** * ** ***

![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/204360iE74E7386B55AAF56/image-size/large?v=v2&px=999 "3.png")

However, it looks like Auto-schedule feature doesn't taking into account neither sprint/team capacity, nor the existing date values despite of selecting "Empty values only" for Sprint, Releases and Teams.

As a result, it suggests a plan of 6 sprints length instead of 1 sprint according to tasks estimates.

![5.png](https://community.atlassian.com/t5/image/serverpage/image-id/204361i4E54233983BBFE64/image-size/large?v=v2&px=999 "5.png")

For better understanding here's how I expect the plan to look like (done manually):

![6.png](https://community.atlassian.com/t5/image/serverpage/image-id/204362i22A7BABFD57BF6A8/image-size/large?v=v2&px=999 "6.png")


Answers:
author: Walter Buggenhout
body: Hi [@Ivan Klochkov](/t5/user/viewprofilepage/user-id/4170886),

There are many factors playing with the auto-scheduler function of advanced roadmaps. It is designed to take estimates and team capacity into account, but many other factors play a role as well.

[This support article](https://support.atlassian.com/jira-software-cloud/docs/auto-schedule-issues-on-your-advanced-roadmaps-timeline/) has a decent overview of all the things that impact the scheduler. There may be some clues in there as to why your suggested schedule comes out the way it does.

Hope this helps!

comments: author: Ivan Klochkov
body: Hi [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225)

Thanks for the hint! I've studied the article you had mentioned above, but it didn't help much as it doesn't explain how exactly the other factors affect the Auto-schedule logic.

I guess the problem lies somewhere in the logic of setting the duration of the task. For some reason, it reserves the entire duration of the sprint without paying attention to the estimate.

So, is there a setting that will allow Auto-schedule to include dependent tasks into one sprint, or it's a bug that needs to be reported?


Tags: advanced-roadmaps

cloud
Limits on plan size
Asked by Mirela Botici:

Hello,

At Issue sources in Jira Roadmap configuration, I want to add a Filter in order to build my team plan.

This Filter contains 22 projects and 194 issues.

When I want to add the filter, I am prompted with the message "This plan is connected to too many projects to load correctly. Reduce the number of projects in the plan's source configuration."

In documentation it says that I can add 50 projects and 5000 issues.

Thank you

Mirela


Answers:
author: Daniel Capizzi
body: Hi [@Mirela Botici](/t5/user/viewprofilepage/user-id/4978497)

You're right - Advanced Roadmaps should be able to support a plan with 22 projects. Can I ask how many plans and issues are in your site total? Is it possible that your filter is actually capturing more projects or issues than you're expecting?

Unfortunately without being able to see your instance it's hard to troubleshoot what might be going wrong here. If the above doesn't help, I would suggest you get in touch with us at <https://support.atlassian.com/contact> - the support engineers there will be able to have a look at your site and will be able to better support you!

Cheers,

Daniel


Tags: advanced-roadmaps
Cant Start Automation for JIRA
Asked by Steve Josue:

When we attempted to start Automation, we get two separate failures between selecting "Sample Project" or "Existing Project" Project.

When selecting "Sample Project" we get the error, " An unknown error occurred. Please contact Code Barrel Support. TypeError: Cannot convert undefined or null to object".

When attempting to select "Existing Project" we get the never ending Spinning wheel.

Thanks,

-Steve Josue'


Answers:
author: Mirek
body: I think that overall this "Cannot convert undefined or null to object" was related to a bug which was fixed in 8.0.3 version (released two days ago - 29.07.2022)

<https://jira.atlassian.com/browse/JIRAAUTOSERVER-502>

If someone could not upgrade to this version the workaround is to access Automation for Jira directly from the Project Settings (or downgrade as [@Dan Stefan Teletin](/t5/user/viewprofilepage/user-id/4993861) did)


author: Mirek
body: Hi [@Steve Josue](/t5/user/viewprofilepage/user-id/4825717)

Did you tried on a different browser? What is the result? Same? Is this the same behavior for all users?

comments: author: Steve Josue
body: Yes, both Chrome and Edge display exactly the same.

Thank,

-Steve


author: David Jansson
body: Hi [@Steve Josue](/t5/user/viewprofilepage/user-id/4825717)

We face the same problem

Did you find a solution? Uninstall and use scriptrunner for jira which actually works?

-David


author: Dan Stefan Teletin
body: Hello, the issue is still not solved, (and it is not a problem with the browser).

I am currently on "Automation for Jira" version 8.0.0

And I am running Jira software server v8.20.11 if it matters.

Do we have any solution or a workaround? Do we need to upgrade or downgrade the installed Jira automation app version?

Is there a task opened for this defect so we can track it?


author: Dan Stefan Teletin
body: Hy, I managed to make this work by downgrading it to v7.4.2 and it works fine on the Jira server version 8.2.0


Tags: addon-com.codebarrel.addons.automation

advanced-roadmaps

automation

server
Closed issues do not show up on Advanced Roadmap Programs
Asked by Kristen Walker:

Issues appear on the Advanced Roadmap Plan and Program while in an open state. After closing the issue, it is still displayed on the Plan view in Done. However, the Program view no longer shows the issue on the schedule view, even though there is an option to filter/sort by Done statuses.   

We verified that the target start/end dates are still set. The issue has a resolution of 'done'. What is missing that is causing the issue to not display on the Program view?

Thanks for your help!


Answers:
author: Joseph Chung Yin
body: [@Kristen Walker](/t5/user/viewprofilepage/user-id/4917657) -

Welcome to the community. The first place you should look into is plan's Exclusion rules configuration -

![2022-06-29_15-34-58.png](https://community.atlassian.com/t5/image/serverpage/image-id/203951i72BFEAAC2B4D9AF7/image-size/large?v=v2&px=999 "2022-06-29_15-34-58.png")

Those setups controls issue displays in your plan. Generally, it is first setup "Exclude any completed issues after" that automatically removes them out from your plan. Lastly, you will need to determine why you wanted a completed issue to continue to remain in the plan since the plan is a planning tool (forward looking) for your organization.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Kristen Walker
body: Hi [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739)

Thanks for the reply. We did double check the exclusion rules and verified that it is set exactly like you have displayed above. When we resolve an epic today (June 29), the issue does display on the Plan View in done. That part is working correctly.  

The problem is that the issue does not display on the Program (group of plans), schedule view.

One of our teams wants to be able to view closed items in the Program schedule Gantt view to show completed items until at least the next sprint, so \~14 days would be fine. Assuming closed items will display on the Program view schedule. They understand that these views are mainly for planning (look forward), however want to have the data to verify items from the past sprint were completed and to show that to leadership teams who need to see a Gantt image of completed vs outstanding efforts for future planning.

Thanks,

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/203955i01B4850A116FD27D/image-size/large?v=v2&px=999 "image.png")


author: Arturo
body: Same issue on my project...


Tags: advanced-roadmaps

programme-management
Can I display my label on the actual bars of my timeline in the Advanced Roadmap?
Asked by Kenan Carames:

I'm trying to work towards exporting our work in Jira towards an understandable progress report for people outside of Jira. A big part of this is the timeline in Jira Advanced Roadmap since that is a very understandable visual for most. I was able to use the "Label" field to give the variety of my statuses that we wanted (I did not use the actual Jira Status field because that limited us to the 3 pre-determined colors despite the amount of categories that were created). Since I am using "Color By" \> "Label", I was wondering if it was possible to also display the label on the progress bar so that someone could see what the colors correspond to (yellow bars would display "Delayed", green bars would display "On_Track", etc.)? Also open to the idea of a color key that might help an external user as well. Just trying to create an easy way for users to understand what the colors of the bars correspond to. Thanks!

P.S. I know I can display the Label field as a column in our roadmap but the values aren't colored so I feel it loses its visual power as being connected to the color of the bars among the other data.


Answers:
author: Curt Holley
body: Hi [@Kenan Carames](/t5/user/viewprofilepage/user-id/4975274)

That can't be done currently, but isn't a bad idea.   
I recommend you click the "give feedback" button in Advanced Roadmaps and suggest it. ?

comments: author: Kenan Carames
body: Will do. Thanks!


author: Ilan Keren-Zur
body: It is also very important to view the labels in time line view, I hope you will but it for develop/


author: econverse
body: Did this ever get added to the Advanced Roadmap functionality? My company currently uses Basic roadmaps/timelines, but if this exists, it would be a nice feature - which we've been manually doing today.


author: Ilan Keren-Zur
body: Unfortunately, as far as I know it is still not possible. I hope they will add it soon.


author: Jude Reid
body: Adding labels to the progress bars instead of the default assignee field seems like something that should be doable and I'm surprised to hear that it isn't! I thought I was just missing where to fix that. Even when I take assignee off the story menu, the assignee icon still displays in the progress bar.

I gave feedback, so I hope they fix this soon!


author: Tim Riches
body: Yes, it would be so much easier to view the timeline if the bars had the task name on them.


Tags: advanced-roadmaps
How do I use the "Original Story Points" custom field in Advaced roadmap for Jira Plans ?
Asked by Venkat_S:

I want to add the custom field "Original Story Points" in the Advaced roadmap for Jira Plans, but I cannot find this field in the list under the option "Add custom field plan".

In the global list of custom fields, the field "Original Story Points" is a "Locked" by default.

However I can see this field in the Create Issue screen.

How do i enable this field in my Plan ? :(


Answers:
author: Elvir
body: Hi,

In Advanced roadmaps, the field is called "**Estimate**".

Cheers

comments: author: James
body: I can't find this "Estimate" field either, and see "Original Story Points" locked in the Advanced Roadmap configuration - I'm unable to display this field in the roadmap view.


Tags: advanced-roadmaps

server
Advanced Roadmaps REST API
Asked by Marcello:

I use the **REST API** to create issues on JIRA. But now I need to work with '**Advanced Roadmap**' as well.

Specifically, I need to++create a plan and add some issues++ in this plan. Documentation is a bit poor. Are there REST API to do this ?

Thanks


Answers:
author: Daniel Capizzi
body: Hi [@Marcello](/t5/user/viewprofilepage/user-id/4975072)

Unfortunately Advanced Roadmaps for Jira Cloud doesn't currently have a public REST API. There is a [feature request here](https://jira.atlassian.com/browse/JSWCLOUD-20360) which you can vote on and track any potential updates on this though.

Sorry this isn't quite the answer you're looking for! Feel free to reach out if there's anything else we can help with.

Cheers,

Daniel


author: Marcello
body: can anyone help me?

comments: author: Danno
body: You do not need to use the REST API at all. You'll need to have a project available but all you need to do is import issues or just start creating them in the plan. Once you've created the issues you need to start with, you update the project right from the plan using the Review Issues button at the upper right. That allows you to review all of the changes before committing them to the project. JIRA will create the issues in the project for you.


author: Marcello
body: i know how roadmap works, and i always use it through the gui. now i need to create plans via my python backend, automatically.


Tags: advanced-roadmaps
How do we visually roll up story points on the initiative level (Our highest configured issuetype)
Asked by Steve Josue:

How do we visually roll up story points to the initiative level (Our highest configured issuetype)? ie: We need to see rollup (accumulated) as they roll up from a Story to Epic and then up to Initiative level? We also would like to see roll up of hours from sub-task all the way up to Initiative. Maybe for the hours we add time tracking to Epics and Initiatives. But the story point rollup I am confused as how to configure this.

Any links to documentation would be very appreciated.

Thanks,

Steve Josue


Answers:
author: Daniel Capizzi
body: Hi [@Steve Josue](/t5/user/viewprofilepage/user-id/4825717)

To see a rollup of story points from Stories up to Initiatives there are a couple of settings that need to be configured.

1. Ensure your plan is configured to use Story Points for estimation. You can do this by clicking on the "3 dot" menu button next to your plan name, then selecting "Configure". From here you want to navigate to the "Scheduling" tab, then select "Story Points" from the Estimate Issues In bullet menu.

2. Ensure you have Roll Up turned on in your view settings. You can do this by returning to the standard Plan view, selecting "View settings", then checking the "Others" check box in the Roll Up section.

From here you should be able to see your story point estimations rolling up from Stories to Epics, and then from Epics to Initiatives. I've included a screenshot to show you what it should look like!

![Screen Shot 2022-06-27 at 11.02.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/203476i20936E902CE11B0B/image-dimensions/419x480?v=v2 "Screen Shot 2022-06-27 at 11.02.57.png")

As for your question about rolling up hours, are you using both Story Points and Time Estimates to estimate your issues? Unfortunately Advanced Roadmaps can only operate in Story Points *or* Time Estimates - it's not able to work with both simultaneously.

Let me know if you have any issues and I'd be happy to help you troubleshoot further.

Cheers,

Daniel

comments: author: Steve Josue
body: Daniel,

This was some unexpected, awesome help. We build a rollup plan for Velocity and then another one for hours and they worked great!!

Thank you!!

-Steve Josue


Tags: advanced-roadmaps
Sprint capacity planning behaving oddly?
Asked by Riaan Schutte:

I would like to better understand how a ticket's estimated hours is split over sprints when the ticket spans into two projected or future sprints.

I have a plan with only one ticket with hours estimated for simplicity. It has 10d in its Time Remaining estimate and my future sprint is set to 5d and lasts a week.

If on the timeline I make that ticket start and end in that future sprints week it correctly shows 200% capacity. Planning 10d in a sprint of 5d is expected and all is behaving well.

![ticket-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/202828i682944E161C709D9/image-size/large?v=v2&px=999 "ticket-1.png")

![sprint-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/202827i63BC3AB6F219B53A/image-size/large?v=v2&px=999 "sprint-1.png")

When i make that ticket last two sprints I would expect both sprints to now be at 100% capacity - each with 5d in them. But instead it splits it in some manner I cannot understand. Why does it split them in 2.5d in one sprint and 7.5d in the second sprint?

![ticket-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/202831i7F6F48934DECA405/image-size/large?v=v2&px=999 "ticket-2.png")

![sprint2-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/202830i0AA234ED27092789/image-size/large?v=v2&px=999 "sprint2-1.png")![sprint2-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/202829i8CE28BE7987AD361/image-size/large?v=v2&px=999 "sprint2-2.png")

Should it not be 5d in one and 5d in the next?


Answers:
author: Riaan Schutte
body: Typical that I would find the answer myself after posting a question...

Let this help anyone else struggling with similar issues as the current documentation I feel is lacking and there is not enough guidance in the app.

The above behaves as expected if my Team has only one staff member in it. It had 2 in it - and therein lies my initial mental collapse.

**Explained:**

Team members: 1  
Sprint capacity: 5d  
Ticket Time: 5d

This scenario behaves as you would expect. The ticket can be completed in one sprint. That sprint will be at 100% as expected. Even if I stretch the ticket over 2 sprints, it will still have the first sprint at 100% and the second at 0%.

Changing the Team members to 2 and leaving the Sprint capacity at 5d was my flaw, I should have updated the sprint capacity to 10d... because I have an extra set of hands!

My sprint capacity is divided by the team members (one issue per team member).  
This means that the sprint capacity of 5d with two team members allows for 2.5d each. meaning the remaining 7.5d has to be completed in the last sprint - causing it to go red of course.

So if my sprint capacity is 5d per person and there are 2 in my team the total capacity should be 10d. 10d / 2 staff = 5d. Spreading the ticket over 2 days splits it evenly 5d each.

**Hope this helps others!**


Tags: advanced-roadmaps

cloud
Trello Not working!
Asked by Huddle Up Moms:

We use trello for our clients to submit forms and just realized that it hasn't worked since August 4th. What can we do? I've tried searching for help and hitting dead ends, how can we contact customer support?


Answers:
author: Vronik
body: Hi

Try with this links

<https://support.atlassian.com/trello/>

<https://support.atlassian.com/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks
Official Power-Up made by Trello not working
Asked by Elias Rodriguez:

The Power-Up is called [Card Snooze](https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze), it just does not work. After clicking on the Snooze button on any card and selecting a date or a pre-defined time lapse, it does nothing. [@Erika Storli](/t5/user/viewprofilepage/user-id/4605513)


Answers:
author: Sal
body: Hi Elias! I did a few tests with the Card Snooze Power-Up, and it worked as expected. However, one of my cards was archived. Have you tried clearing your browser's cache and cookies and using the Power-Up again? I'd recommend doing that and see if that helps solve your issue.

For more information, please visit: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>


Tags: cloud

trello-cloud
Creating card from template
Asked by Kierra:

Is there a way for me to break out each checklist into their own respective "cards"

I have the template but I can only next the template under one card, and I would like to set up the template respective of each card with is aligned to the checklists.![Screenshot 2024-08-16 at 11.37.41?AM.png](/t5/image/serverpage/image-id/342204i59FEC865A032C588/image-size/large?v=v2&px=999 "Screenshot 2024-08-16 at 11.37.41?AM.png")


Answers:
author: Mutya A
body: Hi Kierra, welcome to the Trello Community!

Is it my understand that you'd like to create multiple [card templates](https://support.atlassian.com/trello/docs/creating-template-cards/)? If that is the case, then you can just create different card templates with their own respective checklists. Let me know if there is any other context that I am missing.

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud