youngmon/atlassian-qna huggingface dataset:
Jira Issue Macro won't display fields after the Description field
Asked by Kim Wallace:

I'm using the display options in the Jira Issue/Filter macro to select the following columns:

* Issue Type
* Summary
* Created
* Updated
* Reporter
* Description
* Component/s
* Last comment
* Status

No other columns will display after the **Description** column in the resulting table.

My workaround is to move the last 3 columns before Description; they are retrieved successfully.

Why is nothing able to be displayed after **Description?**

On Confluence Data Center 7.19.5


Answers:
author: KWA
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) yes it returns multiple rows. Description fields *might* contain HTML, will definitely contain URLs. As I'm querying a project I can't control that; the macro should be providing some sort of exception message if it's hanging on unescaped HTML


author: Brant Schroeder
body: [@Kim Wallace](/t5/user/viewprofilepage/user-id/1151392) is it returning multiple rows? Does the description field contain any html?


Tags: confluence-server

data-center

server
How Can I use !somefield:[entry._previousState.somefield]
Asked by Shah study Windsor:

Hello,

I have a form where I submit the data but I want to track that if someone change the data in table view, it should be tracked in log table where I can see the old value and new value.

Example: User A has submitted his name and number. After that, my team changed the number but I want to keep record that what was the old number and what is the new number.

How is it possible?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Shah study Windsor](/t5/user/viewprofilepage/user-id/5329487) and welcome to this community

You can use the [hasChanged](https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions) function in ConfiForms

See also a more complete example: <https://wiki.vertuna.com/display/CONFIFORMS/Sending+the+change+log+via+email>

Alex

comments: author: Shah study Windsor
body: Can I see Old and New both Value? [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)


author: Alex Medved _ConfiForms_
body: assuming the field is named "somefield"

\[entry._previousState.somefield\] - previous value

\[entry.somefield\] - current value


author: Shah study Windsor
body: Thank you for the quick response. I will check it.


author: Shah study Windsor
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) Thanks, its working for email. Now I will check under the another form


Tags: confiforms

confluence-server

server
The FixMissingAttachments.py script says my attachments folder is "not valid"
Asked by Ben Radlinski:

I am attempting to repair a Confluence Data Center space, using the [Fix Missing Attachments Script.](https://bitbucket.org/atlassianlabs/confluence-support-fix-missing-attachments/src/master/README.md) Our attachments are stored in a shared volume with the path: /data/confluence/sharedhome/attachments

When I run the script (Confluence is down), I get the error message:  
\[Error\] - The directory "/data/confluence/sharedhome/attachments/ver003" is not a valid attachments directory

When I run the script on this path: /data/confluence/sharedhome/attachments I get this error.

Cleaning up the Byte Order Marker in Attachments.txt if any  
Traceback (most recent call last):  
File "FixMissingAttachments.py", line 430, in \<module\>  
os.path.join(attachmentPath.strip(), 'ver003', mod(space), mod(page), content.strip(), version.strip()))  
File "FixMissingAttachments.py", line 310, in mod  
the_id = int(the_id)  
ValueError: invalid literal for int() with base 10: '"6717442"'

I'm running the script as the user that starts the Confluence service.


Answers:
author: Nirmal Shah
body: Hi Ben,

The issue might be seen because the script expects the integer number in Attachments.txt and finds the numbers between single or double quote. So remove the quotes and try out again.

Records like this

"7536641","7405628","7405696",1  
"1212421","7405603","7405709",1  
"1212421","3604555","3604556",1

should be changed to

7536641,7405628,7405696,1  
1212421,7405603,7405709,1  

Let us know how it goes.

Regards

Nirmal Shah

comments: author: Ben Radlinski
body: This was indeed the problem. Thanks again Nirmal.


Tags: confluence-server

server
Download attachment from confluence showing error when sending mail
Asked by rajeswari saravanan:

One file attachment is downloaded from confluence page which is sent in outlook to the external member.which is throwing error as

"future version of microsoft office will block access to "[https://confluence..."](https://confluence??) because source uses sign in method that may be unsecure."

not sure why this is happening.need help in this.please suggest


Answers:
author: rajeswari saravanan
body: This is fixed,User was trying to add an attachment by using save as button in confluence. And adding that to the outlook.Which finally got uploaded


Tags: confluence-server

server
Draw.iO is not working
Asked by Mohammed Saleem:

Niether Draw.Io is getting displayed not inserted in Confluence.


Answers:
author: Marija Radovic
body: Hi [@Neghena drawio Diagrams](/t5/user/viewprofilepage/user-id/5297708)

We replied to Mohammed's ticket he sent to our Service desk. Thanks for the initial reply ?

Regards,

Marija

draw.io support


author: Neghena drawio Diagrams
body: Hi Mohammed! Can you give me a bit more information? Are your diagrams unable to appear on draw.io on confluence? Or are you unable to access draw.io via confluence? Do you have a current license?

If you do have a current license with draw.io and unable to access the app on your pages, I suggest checking out our support page and submitting a ticket.

<https://drawio.atlassian.net/servicedesk/customer/portal/14>

Hope this helps!


Tags: cloud

confluence-cloud
How can I display a JIRA Report (Control Chart) in Confluence?
Asked by David Tieman:

I am trying to display a JIRA Report such as Control Chart or CFD on my Confluence page, can this be done with the Cloud version of Confluence without add ons or other vendor tools?


Answers:
author: Danut M _StonikByte_
body: Hi [@David Tieman](/t5/user/viewprofilepage/user-id/1473400),

I'm afraid this is not possible by simply using Jira \& Confluence.

But if you decide to consider an add-on, be aware that our [Great Gadgets for Confluence Cloud](https://marketplace.atlassian.com/apps/1226592/great-gadgets-for-confluence-agile-charts-custom-reports?hosting=cloud&tab=overview) app offers a nice **Control Chart** **macro** that you can easily embed in the Confluence pages. It can display the issues from a Jira filter or agile board and it is highly configurable.

![](https://blogstonikbyte.files.wordpress.com/2023/05/image-5.png?w=697)

The macro can also display a Data tab showing detailed info about the issues, which you can easily export in CSV.

![The Data tab showing the issues along with their cycle time](https://bitbucket.org/StonikByte/great-gadgets-add-on/wiki/ControlChartGadgetDataTab.png)

Be aware that this app offers many other useful macros, so it can be a great asset for your company. Just have a look over the articles from our [blog](https://blog.stonikbyte.com/) to make a better idea.

I hope this helps.

Danut.

comments: author: David Tieman
body: Danut, Thanks but Add Ons are not available in our organization, too many varied opinions on which Add Ons to use as well as cost management issues.


Tags: cloud

confluence-cloud

jira-cloud
AddOns cannot be activated
Asked by j_fischer:

Hi all,

We have the problem that

1. in the past, we activated some AddOns. After trial period, we continue to use them on a regular basis

2. we had issues with the renewal of the subscription of confluence. This has been mitigated, our subsciption is now renewed and confluence (core) is working as expected. However, when we try to use extensions and thus activate those, we get:

PRODUCT_ALREADY_ACTIVE

Thans, regards

J?rg Fischer


Answers:
author: Stephan Shere
body: J?rg,

If your payment declines or your plans get downgraded, you'll need to contact Atlassian support at <https://support.atlassian.com/contact/> for them to manually correct your account.

Explain the situation to them and they will help remedy this problem for your account.

This might take up to 5 days.


Tags: cloud

confluence-cloud
Share specific content with a user
Asked by Tom OBrien:

Hi,

I want to be able to share only specific content from a space with a guest user however when i share that content and assign the space to the guest user they can then see all other content.

How do i restrict it so they can only see the content i want them to see.


Answers:
author: Jehan Bhathena
body: Hi [@Tom OBrien](/t5/user/viewprofilepage/user-id/5374333),

Welcome to the Community!

Based on the use case mentioned, I would suggest the below approach:

* Restrict all the pages in your site to "confluence-users"
* And remove the restriction for the select pages, so that the "confluence-guest-users" can view only this content

Hope this helps.

comments: author: Tom OBrien
body: Thanks for the reply Jehan, i have made the changes which has worked as expected.


Tags: cloud

confluence-cloud
Insert file from attachment Confluence page
Asked by Raphael Ansermet:

Hi,   
I need to replace a picture in a confluence page.   
The "new" picture I need to use was at some point already uploaded to this page and therefore is present and versioned in the attachments page.   

So I'd like to add again this "versioned picture" into my confluence page, from its attachments page without having to import it again and create a new attachement with a new name which would break the file versioning.   

Couple of years ago when I used Confluence server, I could select attached picture by adding "!" and selecting the picture.   

Checking in [Display files and images \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/display-files-and-images/) tells me that
> If you delete an image from a page, you will need to upload it again to add it back. You cannot add an image from the **Attachments** view in the new editor.

=\> Is there a way to maintain my attachements versioning or do I really have to upload image again (which would create a new version) ?   

see   
![attachemnt version example.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/294170i9D1850FBE9C2B384/image-size/large?v=v2&px=999 "attachemnt version example.PNG")  

<br />

Kind Regards   
Raphael   


Answers:
author: Rebekka Heilmann _viadee_
body: We just realised the same thing. Downloading the version from the attachements and then adding it to the page seems to be the only workaround. As you said, that creates a new version.

We have an AddOn that lets us edit the source code of the page, so we could insert new pictures referencing an attachement that way, but that is also really impractial.

I'm gonna look for existing feature suggestions or add one and post the link here.

comments: author: Rebekka Heilmann _viadee_
body: See here: [\[CONFCLOUD-65344\] Allow adding attachments from a page or space on Fabric editor - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFCLOUD-65344)


author: tobias.wolf
body: Recently we began to migrate from Confluence DC to Confluence Cloud.

Migrated Pages will still use the Legacy editor and with this Editor you will still have the functionality to use an existent Attachment in your Page. But once you migrate the Page to the brand new and shiny Editor you will loose this feature.

Since we are in an Migration Track from DC to Cloud, we have a direct Atlassian contact and as i mentioned this feedback that this will be available again soon, was rather low :(


Tags: cloud

confluence-cloud
Confluence Migration
Asked by Deepika_Kanaparthi:

Hello Team,

We are planning to move a confluence space from Cloud A to Cloud B.  
I exported a space. It has almost 20GB of data in a single place.  
It takes more than 3 hours to import the data. and after it has failed.

Is there a different approach to migrate data from one cloud to another?

We are in the midst of a migration. Please respond as soon as possible.

Thank you.


Answers:
author: Marc - Devoteam
body: Hi [@Deepika_Kanaparthi](/t5/user/viewprofilepage/user-id/4577757)

I suggest to reach out to Atlassian Support in relation to such a migration. You will run into time outs related to the amount of data you want to import.

See if they can assist in this migration.

comments: author: Deepika_Kanaparthi
body: Hello [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

Thank you for your response.

How to reach out to Migration team.


author: Marc - Devoteam
body: Hi [@Deepika_Kanaparthi](/t5/user/viewprofilepage/user-id/4577757)

You can reach Atlassian Support via this link:

[Atlassian Support](https://support.atlassian.com/contact/#/)


author: Deepika_Kanaparthi
body: Thank you [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)


Tags: cloud

cloud-migration

confluence-cloud
I want to delete the Confluence instances created? How to do that?
Asked by Anupama Kota:

I want to delete the Confluence instances created, how to do that? I am not understanding how that instances are created. I have marked in pic in green ![TicketRaisedonConfluenceinstances.png](/t5/image/serverpage/image-id/294134i5DDA02C3FCDBCC4B/image-size/large?v=v2&px=999 "TicketRaisedonConfluenceinstances.png")colour which instants to be deleted.

Regards

Anupama


Answers:
author: Jerrold - Empyra
body: Hi [@Anupama Kota](/t5/user/viewprofilepage/user-id/5372967)

To delete an instance...

1. Go to <https://admin.atlassian.com/>
2. Select the Organization where the instance has been created
3. Navigate to the Billing tab
4. Select "Manage" next to the product you want to delete
5. Next, select the (3-dots icon) on each product (next to "manage users" button)
6. Select "Delete"

Thank you


author: Trudy Claspill
body: Hello [@Anupama Kota](/t5/user/viewprofilepage/user-id/5372967)

Welcome to the Atlassian community.

What you have circled in your image is Confluence Spaces that exist in the Confluence site/product at the URL <https://ifocussystec-anupamak-1701158811624.atlassian.net> (shown above the items you have circled).

The are Spaces within Confluence, not instances of Confluence.

If you want to delete the spaces, refer to

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>

It the site <https://ifocussystec-anupamak-1701158811624.atlassian.net> was not created by you, then it is possible it was created by somebody else and they gave you access to it. If you are not an Organization Admin for the Atlassian Organization under with that site was created, you won't be able to either delete the Site entirely nor remove it from your Navigator. You would need to contact the owner/administrators of that site to have them remove your access, and then it would disappear from your Navigator.


author: Marc - Devoteam
body: Hi [@Anupama Kota](/t5/user/viewprofilepage/user-id/5372967)

Welcome to the community.

See the following [article](https://community.atlassian.com/t5/Jira-articles/Atlassian-Cloud-How-to-Delete-Your-Site-amp-Cancel-Your/ba-p/1772196) on how to remove your site.


Tags: cloud

confluence-cloud
Columns containing only icons cannot be sorted
Asked by Ren?:

Hi, I like the (x) (/) icons a lot, and they help a lot to visualize states. But if a column only contains icons, the table cannot be sorted by clicking on the sort icon of this column.  

Can this functionality be added?![Confluence_Table_Icons_Cannote_be_Sorted.png](/t5/image/serverpage/image-id/294123iB4299CF775634048/image-size/large?v=v2&px=999 "Confluence_Table_Icons_Cannote_be_Sorted.png")


Answers:
author: Ren?
body: There is a rejected issue for this: [\[CONFCLOUD-52798\] Page Properties report not sorting on emoji column - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFCLOUD-52798?jql=project%20%3D%20CONFCLOUD%20AND%20text%20~%20%22icon%20column%20sort%22)

As soon the issue is open again, please go and vote for it. The icons are there for a certain reason, and used int tables there are extremely helpful. So, please Atlassian, reconsider to provide a fix.


author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Ren? Herrmann](/t5/user/viewprofilepage/user-id/731340),  

We can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.  
Its [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro recognizes emoticons, so you'll be able to filter your table by them.

![Tue 5-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/294184i70A6C9507E8A84DA/image-size/large?v=v2&px=999 "Tue 5-1.png")

comments: author: Ren?
body: Thank you Katerina, for your answer and help. This looks like a nice app, but we currently try to find out how or if it is possible to sort the column without an additional investment.


author: Stiltsoft support
body: [@Ren? Herrmann](/t5/user/viewprofilepage/user-id/731340) Seems that it is not possible out of the box.

Meanwhile, here is an example of a workaround for sorting using our app and its [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro:

![Tue 7-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/294200i83E94F01A282B099/image-size/large?v=v2&px=999 "Tue 7-1.png")

Now we create an additional column for sorting where each number corresponds to a specific emoticon:

SELECT \*,  
CASE WHEN T1.'Emoticons'::string = "(error)"  
THEN 1  
WHEN T1.'Emoticons'::string = "(tick)"  
THEN 2  
ELSE 0  
END  
AS 'Column For Sorting'  
FROM T\*

![Tue 7-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/294201i0961FF4CF427E008/image-size/large?v=v2&px=999 "Tue 7-2.png")

After publishing the page, you may sort your table using the newly created 'Column for sorting'.


Tags: cloud

confluence-cloud

filter

table
Confiforms: numeric field width
Asked by Bartosz Dro?d?al:

Hi,

how can I set the numeric field width?  

Width and max-width doesnt work :(


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Bartosz Dro?d?al](/t5/user/viewprofilepage/user-id/5339252)

Try

```
min-width:450px !important;
```

But please be aware that heavily overriding the CSS styles may have unpredictable glitches in unexpected (at first) places

Alex


Tags: confiforms

confluence-server

server
Problem imbedding video to HTML confluence page
Asked by Sheran Buckman:

Hey everyone,

I'm writing this JS script to display some videos in a confluence page. But unfortunately there are no results or errors. Maybe I'm not doing something right?

This is what i tried to do,

1. Post the attachments to the confluence page

2. Get the attachment URI

3. Imbed it in confluence page.

![problemDisplayingVideos Conflunce.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/294068i6E4AA3BDDD5121A0/image-size/large?v=v2&px=999 "problemDisplayingVideos Conflunce.PNG")


Answers:
author: Zain Khan
body: It seems like you're facing difficulties embedding videos into a Confluence page using JavaScript. Here are some suggestions to troubleshoot the issue:

1. ++Check Attachment URI++: Ensure that you are correctly retrieving the attachment URI of the video files uploaded to the Confluence page. You can verify this by logging the URI to the console or inspecting the network requests to see if the URI is being fetched correctly.

2. ++Verify Embedding Method++: Confirm that you are using the correct method to embed videos in Confluence. Typically, you would use the \`\<ac:structured-macro\>\` macro to embed multimedia content like videos. Make sure that the macro is properly configured with the attachment URI.

3. ++Test with Direct Embedding++: Instead of using JavaScript to dynamically embed videos, try directly embedding a video attachment using Confluence's built-in functionality. This can help determine if the issue lies with your JavaScript approach or if there are any configuration issues with Confluence.

4. ++Check Permissions++: Ensure that the user running the JavaScript script has the necessary permissions to access and embed attachments in Confluence pages. Insufficient permissions could prevent the script from retrieving attachment URIs or embedding videos.

5. ++Debugging++: Use browser developer tools to debug your JavaScript code. Check for any errors in the console log and inspect network requests to see if the attachment URIs are being fetched correctly. This can provide valuable insights into what might be going wrong.

By following these steps and carefully inspecting your JavaScript code and Confluence configuration, you should be able to identify and resolve the issue with embedding videos into your Confluence page.


Tags: cloud

confluence-cloud
On creation of a Template, can we move the Back and Next Buttons elsewhere on the template?
Asked by David Horne:

When a template is created and someone creates a Page from that template, the Back and Next buttons sit at the bottom of the page and users have missed them. Can these buttons be relocated to the top of the Template page?

See below image for reference.

![Pge template Wizard.PNG](/t5/image/serverpage/image-id/294030i8C3A47991137D16D/image-size/large?v=v2&px=999 "Pge template Wizard.PNG")


Answers:
author: Brant Schroeder
body: [@David Horne](/t5/user/viewprofilepage/user-id/5299064) I believe you would have to edit the blueprint.


Tags: confluence-server

page

server

template
Replace user permission in confluence
Asked by Sal:

Hello,

Is there a way to replace a user's confluence space and page permissions with another user?

I was able to change page and comment author using a plugin but not the permissions.

Best Regards


Answers:
author: Mohamed Benziane
body: Hi,

You mean give the same access to different space and page ? You will need to delete the user permission and access and give the same to the new user


Tags: confluence-server

server
Download wiki content into Confluence Cloud
Asked by tfetner:

I'm looking for an easy way to download authorized wiki content into a Confluence Space with all the pages/levels/content intact. There appear to not be any attachments. Is there a free or pay-to-play tool that will easily to this? SnagIt used to do it back in the \~14.x version but that feature appears to have been removed in the later/current versions.

Hate to copy-n-paste pages and pages of content...

THNX


Answers:
author: Brant Schroeder
body: [@tfetner](/t5/user/viewprofilepage/user-id/5373853) per Atlassian documentation

Importing content from another wiki

Confluence does not provide a method for importing content from another wiki.

You may be able to build your own import solution using our REST APIs, as mentioned below, or work with an Atlassian Solution Partner to develop a custom solution.

comments: author: Brant Schroeder
body: [@tfetner](/t5/user/viewprofilepage/user-id/5373853) can you accept this to help others?


Tags: cloud

confluence-cloud