Unable to edit "old" pages after upgrading to 7.1.2
Asked by Ganiman:

Since upgrading from 6.x to 7.1.2 we are unable to edit pages created prior to the upgrade. New pages can be created and edited.

This is what I see in the log when a user tries to edit a page:

```
2020-01-30 12:31:45,631 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | page: 65573 | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT | action: editpage
2020-01-30 12:31:45,637 WARN [http-nio-8090-exec-7] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #70385150)
-- url: /pages/editpage.action | traceId: 194710e91872e937 | userName: myuser | referer: https://confluence.mydomain.com/display/OI/mydomain+IT
2020-01-30 12:31:46,258 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[null]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- space: 98306 | url: /plugins/editor-loader/editor.action | page: 65573 | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed | action: editor
2020-01-30 12:31:46,263 WARN [http-nio-8090-exec-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #456536595)
-- url: /plugins/editor-loader/editor.action | traceId: b590e27ccd306e52 | userName: myuser | referer: https://confluence.mydomain.com/pages/viewpage.action?pageId=65573&editingFailed
```

I have tried repairing the ancestors table which seemed to be a solution for a similar problem, but that did not work. Does anyone know anything else we might be able to try to "repair" these "old" pages?


Answers:
author: Ganiman
body: **Synchrony Interop Bootstrap plugin** under **General Configuration \> Add-ons \> All**has corrected this issue for me.

<https://confluence.atlassian.com/confkb/unable-to-edit-pages-or-enable-collaborative-editing-on-confluence-due-to-disabled-system-plugins-946044810.html>


author: Brant Schroeder
body: This is usually caused by a plugin issue. I would suggest cleaning the plugin cache ([How to clear Confluence plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html)).

comments: author: Ganiman
body: I have tried this and it did not work. I continue to get the message:

**Unable to edit**

Editing is unavailable right now. Try again in a few minutes.

![Annotation 2020-01-30 203748.png](https://community.atlassian.com/t5/image/serverpage/image-id/81257i34B2C5F60AA80A83/image-size/large?v=v2&px=999 "Annotation 2020-01-30 203748.png")


author: Brant Schroeder
body: Do you have collaborative editing turned on?


author: Ganiman
body: I don't see Collaborative Editing under General Configuration in the admin panel, which is where I think it is supposed to be.


author: Ganiman
body: I found Collaborative Editing under the Apps config. When I try to enable it, I get spammed with:

**Something went wrong**

Please try again.

![Annotation 2020-02-03 134401.png](https://community.atlassian.com/t5/image/serverpage/image-id/81550i0495BA8E1AD4B18C/image-size/large?v=v2&px=999 "Annotation 2020-02-03 134401.png")


author: Ganiman
body: I found my solution here:

<https://confluence.atlassian.com/confkb/unable-to-edit-pages-or-enable-collaborative-editing-on-confluence-due-to-disabled-system-plugins-946044810.html>


author: Brant Schroeder
body: Glad we were able to confirm that it was a plugin issue.


author: SANAD AD
body: I had the same issue. Great help.

I have also referred the below link was a great help.

[https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html?_ga=2.174383457.216037376.1496757070-1991059631.1493377944#:\~:text=Navigate%20to%20Confluence%20Administration%20%3E%20General,if%20the%20issue%20is%20resolved.](https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html?_ga=2.174383457.216037376.1496757070-1991059631.1493377944#:~:text=Navigate%20to%20Confluence%20Administration%20%3E%20General,if%20the%20issue%20is%20resolved.)


Tags: confluence-server

server