youngmon/atlassian-qna huggingface dataset:
Confluence OnDemand Analytics Update?
Asked by Alex Alvanos:

Wondering if analytics can be improved beyond the very basic "Activity" analytics in Confluence OnDemand?

I saw some reponses to this in 2012 saying better analytics are not available, and connecting an OnDemand instance to Google Analytics was not possible either. Any updates since then?

Would be super helpful to have more detailed/granular analytics on Confluence usage so I can improve it for our users. For example, it'd be helpful to see who is using what pages, what they are searching for, where they are getting stuck, etc. Any of this possible?

If not, are there any add-ons that could help with analytics?

Thanks!!


Answers:
author: Huiyi
body: I just spoke to my colleagues today, here is some update on pricing.

As we hosting the Google Analytics plugin on AWS it's creating some cost for us, this is the main reason why we will likely charge for it at some point - not in the next couple of months as usage (hence cost) is still low, and we'd like have some more Feedback.

You can expect to see pricing to scale from 5 USD (lowest tier) to about 50 USD max on the 2000 USD tier - so it's a lot cheaper than the plugins from other vendors.

Please remember though that our plugin only connects you to google analytics. Looking at your reports within your Google Analytics Console - the other plugins give you analytics within Confluence. We are just aiming at very different use cases.

If you have any questions, write us an email: google.analytics@resolution.de


author: Huiyi
body: Hi Alex

Check out our new plugin [GoogleAnalytics for Confluence Cloud](https://marketplace.atlassian.com/1216514). It's free at the moment.

* Page views
* Bounce Rate
* On Page Duration
* User Demographic
* search terms
* behavior flow
* content drill down
* many many more

Nearly all the data available from Google Analytics will be available to you. Above were just example that I personally found useful.

Here is the [setup guide](https://wiki.resolution.de/x/LQOtBQ). You will need to have Tracking ID from Google. If you don't have it yet, there is a link in the guide, which will show you how to get it.


author: Connie Bensen
body: Hi,

I'm looking for analytics beyond the minimal ones available.

Is there an update on this?

Thanks,

Connie

comments: author: Huiyi
body: Hi Connie, see my answer to Alex.


author: Alex Alvanos
body: Thanks for the feedback, Giu. I'll post on the improvement request you reccomended.


author: Giuliano C.
body: Hey Alex,

Since Ondemand Confluence doesn't work with GA, our suggestion here would be to vote and also share your thoughts in [this Improvement Request](https://jira.atlassian.com/browse/AOD-1890). Otherwise, feel free to let us know if you have some specific questions on this one.

Hope it helps ya!

Cheers,

Giu


Tags: cloud

confluence-cloud
text box inserted into a page
Asked by Robert Giles:

I want to insert a text box identical in functionality to the comments box into a page that can have text entered or edited in it without going into the edit mode for the entire page. I am using theb on demand version. Is this possible and if so how


Answers:
author: Agnieszka Spiteri
body: Hi,

Looking for the same solution, kindly update this post Attlassian.Thanks in advance!


Tags: text
Can I restrict hidden pages from the Dashboard?
Asked by Helen Griffith:

I have an _InclusionsLibrary with image and excerpts pages. I don't want them to appear in the Dashboard. How can I prevent this?


Answers:
author: Helen Griffith
body: Workaround: because I couldn't restrict access to the pages, I had to bypass the dashboard by setting the homepage of the site to the homepage of a specific space. This isn't ideal, but thankfully we don't need the dashboard. (A solution would be to not show pages outside of the space in the dashboard... Not sure why they appear there anyway.)


author: William Zanchet [Atlassian]
body: Hi Helen,  

To prevent it, you must restrict this page to just yourself, that way it won't show in the dashboard. For more information you can see the following documentation:  
[](https://confluence.atlassian.com/display/DOC/Page+Restrictions)<https://confluence.atlassian.com/display/DOC/Page+Restrictions>  

Cheers,  
WZ  

comments: author: Helen Griffith
body: Thanks William... Sadly I can't restrict the access as these pages are required by other pages. I had hoped that because they are outside of the scope of the space's homepage that they'd be excluded from the dashboard just as they are excluded from the main space. Sadly not...


Tags: cloud

confluence-cloud
Linking data fields to SQL database
Asked by Mark Sargent:

Hello,

We are looking to deploy Confluence along with ConnectWise and are looking to do some linking of data fields in the ConnectWise SQL database so they can be displayed in Confluence. From looking around online I'm not seeing a whole lot of information on getting an external SQL database linked up with Confluence. I have submitted a support ticket with Atlassian and they did not think it was possible but requested I ask on this site to see if anyone else has done this before.

A little more info:

We just want to display ConnectWise configuration item attributes in Confluence so the data is always the same between Confluence and ConnecWise. ConnectWise uses a standard SQL database so there isn't anything too far out of the ordinary here.


Answers:
author: William Zanchet [Atlassian]
body: Hey Mark,  

Yes, we do have a third party plugin that can do it, but is within Confluence as you can see here:  
[](https://marketplace.atlassian.com/plugins/org.swift.confluence.sql)<https://marketplace.atlassian.com/plugins/org.swift.confluence.sql>  
However, I'd encourage you to talk with the developer, Bob Swift to see if there's a way to hack the code to have it working with external database besides Confluence.  

Cheers,  

WZ


Tags: cloud

confluence-cloud
Hiding Excerpts
Asked by Helen Griffith:

If I restrict access to a page that is used solely for an Excerpt, can the content of the Excerpt be seen in unrestricted pages?


Answers:
author: Davin Studer
body: Nope. Let's say your excerpt page is page A and you want to include it onto page B. If they have access to page B, but not page A they will only see content that explicitly exists on page B. They will get an error message on page B as well saying that they do not have access to the content on page A. If you combine this with the show-if macro in the [ServiceRokcet Visibility addon](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.visibility) you can avoid the error as well. You would set the show-if macro to the same restrictions that you put on page A.

comments: author: Davin Studer
body: Did this answer your question?


author: Helen Griffith
body: Thanks Davin, yes. It does answer my question... It's a shame as I needed to keep my excerpts hidden from things like the dashboard. These pages do not appear in the space so I don't know why the dashboard displays them. Anyway, we have got around it by bypassing the dashboard entirely.


author: Davin Studer
body: Feel free to mark the question as answered.


Tags: cloud

confluence-cloud
Table CONTENT in confluence
Asked by Andre De La O:

Hello,

Does anyone knows why in the table CONTENT of Confluence the creator looks like this

2c9292a9415cb84801415cb8cac5000c

Is that a kind of encrypt data ?

And if that's true how can i get the user_name of the creator page


Answers:
author: Andre De La O
body: Hi,

I already found the solution, there is a table called user_mapping that has the user_name and that value mentioned in the question.

For example

in the table content the creator has 2c9292a9415cb84801415cb8cac5000c and if we join with user_mapping there you will find 2c9292a9415cb84801415cb8cac5000c and user_name, so you will be able to display the name and user_name.


author: Andre De La O
body: Hi,

I already found the solution, there is a table called user_mapping that has the user_name and that value mentioned in the question.

For example

in the table content the creator has 2c9292a9415cb84801415cb8cac5000c and if we join with user_mapping there you will find 2c9292a9415cb84801415cb8cac5000c and user_name, so you will be able to display the name and user_name.


Tags: query

table
survey & vote macro refresh site problem and language problem
Asked by Cornelia Kopcyk:

Hello,

We use Confluence 5.4.4 and the plugin is updated.   

If we create a poll with the plugin and the page is scrollable, and you have to put a vote below, then you are back at the beginning of the page and have to scroll down again.   
Unfortunately this is very annoying in the long time. Is aware of this problem?   

After creating a survey page, appear to polls buttons (export, close).   
Unfortunately, this implementation is not entirely successful in German.

<br />

Please Help :)

Best Regards,

Conni


Answers:
author: Frank Stiller
body: Finding questions without the proper tags isnt that easy.. I can help in german or english if the problem still persists :wink:. Issues in the issuetracker are also ok.


author: Guilherme Nedel [Atlassian]
body: Hello Conni, the plugin is developed by Frank Stiller, and turns out to be from Germany, you may be able to talk about this issues directly with the plugin vendor, his contact can be [found here](https://marketplace.atlassian.com/vendors/10823).

In addition to that, there is a list of current issues for the add on after [this link](https://github.com/drohne1673/confluence-survey-plugin/issues), you can add the reported behavior as a new one.


Tags: addon-com.nearinfinity.confluence.survey-plugi
Comparison between download version of confluence and web version
Asked by Lori Mathews:

How much more robust is the download version compared to the web version of Confluence? Can we host it so it is on the web?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, that is true. OnDemand is limited in what you can add to it in terms of addons (you are only allowed to add the ones Atlassian have stated they can support the use of), and you cannot change the code either.

If you download it, you can apply any plugins you feel you need, and customise the code if you have to (with the caveat that you have to keep part of the footer intact, and your changes won't be supported if you have problems with them).


author: Lori Mathews
body: Let me clarify. I know I have been told for a few items that I cannot customize items on the web that I could customize on a downloaded version. I need it to be a bit more customizable than it doesn't quite meet all our needs. Some of it has to do with the team calendars which is a huge item to us.


author: Nic Brough -Adaptavist-
body: Depends on what you mean by "robust"?

I'm assuming by "the web version", you mean "hosted by Atlassian OnDemand" - that's essentially the same software, with some quite minor tweaks made to enable Atlassian to host it in the way they want to. So the basic answer is really "they're the same".

You can put your downloaded version on the internet if you want to - it's entirely up to you.


Tags: confluence-cloud
one Jira-System and two Confluence-systems
Asked by S Eising:

Hello

we are using at the moment one Jira- and one Confluence-System for our company.

We do the useradministration of Confluence in Jira.

We like to use a secound Confluence System for our customers.

Do you see problems when we would use one Jira-System and two Confluence-systems?

- interaction beteween Jira and Confluence

- useradministration

- cooperation of different licenses


Answers:
author: Timothy
body: No. There should be no issues when it comes to user management and application linking. My recommendation is to have proper naming schemes for group names so that they do not get confused.
How to change content in multiple pages?
Asked by SRBR SE:

We have created a template with a logo image besides the page tile, and we created several pages using the template, but after migrate to new host (new IP) all those pages cannot load the image.

Inspecting the element, we found the image is still pointing to the old as image source address (no more available), so it is not loading anymore.

The image file was migrated correctly (it is in /download/...)

I have edited the template pointing the image source to the new IP address, and template is OK now, but all pages created previously was not updated.

The is an easy way to fix it in all pages?


Answers:
author: Davin Studer
body: You could use the [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP/Confluence+Command+Line+Interface) to do a find and replace throught out your instance.


Tags: confluence-administration
AutoExport support for Confluence 5.5 (modify confluenceUri)
Asked by Thomas Herzog:

We use AutoExport forked by [skeary-immt/confluence-autoexport-plugin](https://bitbucket.org/skeary-immt/confluence-autoexport-plugin) which forked from atllassian labs since confluence 5.5 is not supported yet.

When will it be supported for Confluence 5.5 ?

In a former version we were able to provide a custom stylesheet tag with an relative uri which is now replaced by the confluenceUri.

Is it possible to change the confluence url via the provided template ?

**I tried the following:**

```
###set ($siteroot = "")##

or

###set ($confluenceUri= "")##

but href attribute always gets overwritten with the confluence url, so our automatic export to the http server won't work again, because we will have to search replace the url.

Our template:
```

```
&lt;!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"&gt;&lt;html&gt;  &lt;HEAD&gt;    &lt;META http-equiv="pragma" content="no-cache"&gt;    &lt;META http-equiv="cache-control" content="no-cache"&gt;    &lt;META http-equiv="expires" content="0"&gt;    &lt;LINK type="text/css" rel="stylesheet" href="resources/space.css"&gt;    &lt;title&gt;$page.title&lt;/title&gt;  &lt;META http-equiv="Content-Type" content="text/html;charset=UTF-8"&gt;&lt;/HEAD&gt;  &lt;body&gt;    &lt;div id="PageContent"&gt;      &lt;div class="pagecontent"&gt;        &lt;div class="wiki-content"&gt;          $body        &lt;/div&gt;      &lt;/div&gt;    &lt;/div&gt;    &lt;DIV class="footer"&gt;      copyright 2014 by curecomp Software Services GmbH    &lt;/DIV&gt;  &lt;/body&gt;&lt;/html&gt;
```

**produces:**

```
&lt;!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"&gt;&lt;HTML&gt;  &lt;HEAD&gt;    &lt;META http-equiv="pragma" content="no-cache"&gt;    &lt;META http-equiv="cache-control" content="no-cache"&gt;    &lt;META http-equiv="expires" content="0"&gt;    &lt;LINK type="text/css" rel="stylesheet" href="http://confluence.clevercure.com/pages/resources/space.css"&gt;    &lt;TITLE&gt;Ablauf?berwachung&lt;/TITLE&gt;  &lt;META http-equiv="Content-Type" content="text/html;charset=UTF-8"&gt;&lt;/HEAD&gt;  &lt;BODY&gt;    &lt;DIV id="PageContent"&gt;      &lt;DIV class="pagecontent"&gt;        &lt;DIV class="wiki-content"&gt;....        &lt;/DIV&gt;      &lt;/DIV&gt;    &lt;/DIV&gt;    &lt;DIV class="footer"&gt;      copyright 2014 by curecomp Software Services GmbH    &lt;/DIV&gt;  &lt;/BODY&gt;&lt;/HTML&gt;
```

```
?
```


Answers:
author: Admin Account
body: Seems nobody is interested on this ?


Tags: auto-export

template

velocity
How to search only from root page, not full space
Asked by jkoerwer:

Hi,

I want to include a Search Box in a specific page that searches only in this page and the child pages. I tried the different search macros, ending up with the "search page tree macro" (even though I would prefer the live search function). However, it still searches in the whole space where my root page is located, not just in the root page and its child pages. With the syntax: "rootpage" AND "Searchterm", it works fine, but if possible I would like to specify the searchpages in advance, and not have my colleagues type the rootpage everytime they use the search function. We are on Confluence 5.5.2.

Thanks in advance,

Jonas


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: You want to use the Page Tree search.

|----------------------------|
| ``` {page tree search} ``` |


author: jkoerwer
body: Hi Stephen,

I have been using the page tree function.   
I realize now that my problem is something else. When people use the searchbar, the searchbar automatically starts with the ancestorID. So my question actually is if it is possible to keep this out of the searchbar, because people might delete it if they want to specify their search and then search the whole space and not the page tree.

Greetings,

Jonas


Tags: page-tree

search
Links to each other on the Confluence pages
Asked by Ed Izotov:

I created the special template for Use Case creation in Confluence. And I'd like to link pages between themselves. Is there some way to link pages like Jira (or other bug-trackers)? When I insert the link on the 1st page, reverse link is created too on the second page. I'd like to create a custom field fot this in my template


Answers:
author: Davin Studer
body: You can do this pretty easy with a user macro. Here is what it would look like.

**Macro name:**   
referring_content

**Macro title:**   
Referring Content

**Macro Body Processing:**   
No maco body

**Template:**

```
## Developed by: Davin Studer## Date created: 06/26/2014## @noparams#set($containerManagerClass=$content.class.forName('com.atlassian.spring.container.ContainerManager'))#set($getInstanceMethod=$containerManagerClass.getDeclaredMethod('getInstance',null))#set($containerManager=$getInstanceMethod.invoke(null,null))#set($containerContext=$containerManager.containerContext)#set($linkManager=$containerContext.getComponent('linkManager'))#set($pages = $linkManager.getReferringContent($content))#foreach($page in $pages)    <a href="$page.getUrlPath()">$page.getTitle()</a><br/>#end
```


Tags: confluence-administration
Are user able to see their groups
Asked by Bj?rn Eitmann:

Hi\*

Is it possible for a user to see in wich groups he is?

Thanks!


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: As long as said user is not a Confluence Administrator then no, they should not be able to see their own group memberships.

Now, you can maybe create a macro which will pull and display a users group membership if thats what you are attempting to accomplish. If this is what are are wanting to do then check out the following:

[](https://confluence.atlassian.com/display/DOC/User+List+Macro)<https://confluence.atlassian.com/display/DOC/User+List+Macro>


Tags: confluence-administration
Confluence 5.2 Version
Asked by AKASH BHARDWAJ:

Hi All,

We are planning to Upgrade our Confluence Instance from 5.1 to 5.2.5, as 5.2.5 is another major release, We would like to first upgarde to 5.2 version but i couldn't find any relevant Bianry file for Confluence Version 5.2.

Thank You,


Answers:
author: Steve Thornhill
body: You might aswell just go straight to 5.2.5, it would save an extra step in the install process.

If you need to check it all works as expected, restore all your instance to a test server and perform the upgrade there first.

comments: author: Nic Brough -Adaptavist-
body: I'd say exactly the same - you don't need to go through in-between versions in most cases, and I've never seen any reason to not just go straight to the latest point release for the selected version.


author: AKASH BHARDWAJ
body: Thank You Steve \& Nic..
Moving to a new confluence server - can I use the existing licence key?
Asked by Darryl Lucas:

We are about to build a new Confluence server and need it up and running with the old instance until the old instance is retired.  

Do I need a new licence key for the new server?


Answers:
author: Mirek
body: Hi Darryl,

In general you need a valid license for your production instance. You cannot have two production instances that are using one license. In your specific case you can always generate a developer license and use it on your old instance for example. (since this will be used for a reference, right?).

To generate a developer license you will need to go to your atlassian account ([my.atlassian.com](http://my.atlassian.com)) and where you have your commercial license of JIRA there should be also a link to a developer license.

When new system will live just retire the old one and you will be fine.

Best Regards,

Mirek


Tags: confluence-administration

licence
Insert Macro not working
Asked by Bernard Puc:

I am editing a wiki page in Confluence but cannot insert a macro. I open the macro browser, select the Filter Results macro. The preview pane never populates, the striped progress bar appears. The Insert button is disabled with the message "Please complete the configuration in the preview area first."

I have tried various browsers: IE, Firefox, Chrome.


Answers:
author: Tiago Comasseto
body: Hi Bernard, the Filter Results macro expect some parameters to load a preview and those parameters can't be inserted this way. Try the *[JIRA Issue Macro](https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro)* instead of *Filter Results*.

Cheers
How do I set the default space for all users in Confluence?
Asked by BrightScope Systems:

I would like the landing page to be a specific space for all users the log onto our confluence. I have figured out how to set it for myself, but how to I set it as the default for everyone?


Answers:
author: BrightScope Systems
body: Awesome! Thank you. The documentation was very helpful.

comments: author: William Zanchet [Atlassian]
body: Awesome, you're welcome! :)


author: William Zanchet [Atlassian]
body: Hello there,  

I found a documentation that can help us: [](https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page)<https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page>  

Cheers,  
WZ.


author: Kay Brown
body: In the Adminstration area, under General Configuration, set the site homepage.

Regards,

Kay
Confluence 21CFR Part 11 compliance
Asked by Jeannette Lamb:

We are using Confluence for document management with the ad-hoc workflows plugin for workflow and approvals.

I'm trying to find out if we need to add something else to achieve 21 CFR Part 11 compliance. Specifically, does a password need to be entered for every signature or is a single login sufficient?

If a password needs to be entered each time, does anyone know of any plugins that would enforce this?

Thanks,  
Jeannette


Answers:
author: Miguel Reimer
body: Hi Jeannette,

Ad hoc Workflows has the capability to require the user enter their username and/or password every time they want to approve or reject an approval. Our understanding is that you need to re-enter both the username and password, as that is what our other clients in similar situations use, but if you are not sure what you need to use, I'd recommend discussing this with your auditor.

If you want this feature active, you need to add "credentials" parameter to the Approval macro in the workflow markup. Use "credentials=1" to require just the password or "credentials=2" to require the username and password every time the user approves or rejects an approval.

Example:

```
{approval:Approval name|credentials=2|...}
```

Thanks,  
Miguel

comments: author: Jeannette Lamb
body: Works perfectly, thank you!


Tags: adhoc-workflows

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