youngmon/atlassian-qna huggingface dataset:
Why can't I get past upload Photo?
Asked by Peter Caron:

I down loaded the Confluence Free trial snd I can't get past upload Photo?


Answers:
author: Timothy Harris
body: I am seeing the exact same issue right now on 5.8.9. How was this solved?


author: Giuliano C.
body: Heya Peter,

In case of not raising the ticket yet, may we know if there's something related to the pictures not being displayend in your your latest atlassian-confluence.log file which is inside \<Confluence Home/logs\> directory? Just copying and pasting the information rleated to the button should help us.

PS: Can you confirm if other operations for Confluence pages, like, insert images are behaving as the same?

Cheers,

Giu


author: Mauro Badii
body: Hi Peter,

If you are on OnDemand we can take a closer look at the instance to understand what could be happening. This behaviour may be caused by one of our onboarding screens for newly created instances that not all users might be able to see and help you with in Atlassian Answers forum.

Please log the Problem at [support.atlassian.com](http://support.atlassian.com) with Priority 2 and we'll get it looked at shortly after.

Best regards,  
Mauro


author: Yagnesh Bhat
body: Once you upload your picture, you can set it as your profile picture and then click on the link to the home page.

comments: author: Peter Caron
body: I can't upload the picture. I was able to with the Jira free trial yesterday. But with the Confluence free trial, it says

Lastly, upload a photo of yourself so people can recognize you {#toc-hId-1676104933}
------------------------------------------------------------------------------------

The options are "Upload an image" "Take a Picture" and "Skip".

The "Upload an image" button does nothing.

The "Take a Picture" button flashes a page that looks like it could allow me to upload an image but returns me very quickly to the upload a photo page.

The "Skip" button does the same thing the "Take a Picture" button does.

There are no other options.
Page number in the table of content
Asked by Patrick_Vanhoof:

When I use the custom PDF export of Confluence, I sometimes have in the TOC a list item that spans 2 lines. When the second line is also almost filled, the page number seems to be split, one number is on the second line, the other number is on a third line on the left.

Example:

<br />

1.34 201404 Principi?le goedkeuring van voorontwerp besluit Vlaamse Regering inzake goedkeuring van IMKL en PMKL en betreffende de inwerkingtreding van het KLIP-wijzigingsdecreet dd 17 januari 2014 wat betreft de wijze van het afhandelen van een planaanvraag 50   
50

<br />

<br />

Is this a known issue?


Answers:
author: Ale? La?ar
body: Hi Patrick,

I hope that I understand to your request :)

PDF export is always little bit problematic. So we have to make a few CSS fixes for that. Maybe try to set line-height or margins?

And which version of Confluence do you have?

comments: author: Patrick_Vanhoof
body: Hi Ales,

We have version 5.5.3.

Patrick


author: Ale? La?ar
body: We have the same. So maybe try to define line-height in CSS


author: Patrick_Vanhoof
body: OK, but how do I do that for the TOC?


author: Ale? La?ar
body: This is all our CSS where is somethink with li (html elemt for lists)

```
.wiki-content &gt; div &gt; ul,   .wiki-content &gt; div &gt; ol{   margin-left: 15pt;  }p, td, th, table td, table th, li, a, div, span, .panelMacro, .panelMacro td, .panelMacro p {    font-size: 10pt; line-height: 13pt;    font-family: "DejaVu Sans Condensed", serif;  }  li {    margin-top: 2pt; margin-bottom: 2pt;  }  div.toc {    page-break-after: avoid;}
```

Last one,*page break after* is about one issue, maybe it was fixed. When we exported to PDF, we have a page break after TOC :)


author: Patrick_Vanhoof
body: Hi Ales,

I added the line-height for the li element: the toc was better for some items, but other items get the same issue then.

Not sure if it's a Confluence PDF creation problem or a Adobe PDF problem.

Thanks,

Patrick


author: Patrick_Vanhoof
body: Still have the issue...
Cannot change site-layout and css in confluence on-demand
Asked by franksmann-big5:

Hi. The confluence on-demand version is limited in style and layout. we want to customise it but the tabs in the configuration are not visibil.


Answers:
author: Nic Brough -Adaptavist-
body: Correct. It's a restricted function in OnDemand, you can't do it.

See <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>


Tags: confluence-cloud

layout
Conf5 - Content by Label macro - IE9 scrolling issue
Asked by Iakov Dlikman:

Hello all,

when we create a list of pages with a certain label using the Content by Label Macro Confluence renders it with little scroll bars, which can distract the user (please see the green arrow).

![](../../upfiles/ContentByLabelScrolling.png)

Have you faced similar behavior and can recommend how to avoid it?

Many Thanks

Iakov


Answers:
author: Ale? La?ar
body: Hi lakov,

Try to fix it via stylesheets.

In admin console locate Look\&Feel and there Stylesheet.

Next add class for this elements to hide scrollbars.

I guess it could be somethink like that:

```
.content-by-label{ overflow:hidden !important;}
```

Maybe you have to set it for overflow-y.

This will work in IE 9+.

I hope it will help you

comments: author: Iakov Dlikman
body: Hi Ales,

thanks for your quick response.

Yes, the name of the class is '.content-by-label'. Can You explain to me what the property 'overflow' does?

Where would You recommend to read up on CSS properties?

I've tried your code and the following code so far:

```
.content-by-label{ overflow-y: hidden !important;}
```

Kind Regards

Iakov


author: Ale? La?ar
body: So it is ok? :) I hope that yes.

There are a lot of CSS, but for me is best this:

* Using Google Chrome for Developer Tools (others browser have i too, but Chrome is Chrome :) ). Here you can visit any element of page and find it in source code and on roght side are all styles which are used for selected element
* For all infos about CSS is best W3C School (www consorcium), on their site you can looking for all properties with examples. [](http://www.w3schools.com/cssref/default.asp)<http://www.w3schools.com/cssref/default.asp>

About overflow: By this you can said that how to show elements which are bigger than their containers. So when you have a div element with fix size and inner element what is bigger that parent div, then you can set overflow (set scrollbars mainly). I hope that you understand me :) But you can look for it on their site.


author: Iakov Dlikman
body: Hello Ales,

thank you for your answer and the links.

The code I'm using now looks like this:

```
.content-by-label &gt; li { overflow: hidden;}
```

It works perfectly in my personal space but doesn't seem to work in other spaces. Any idea?

/Iakov


author: Ale? La?ar
body: So then try to use [developer tools](https://developer.chrome.com/devtools) in Chrome. Then you can see on right side of panel used CSS styles and there you can find that if it this applied or not.

If you using it in global stylesheet, keep using !important! :) [Description of !important](http://css-tricks.com/when-using-important-is-the-right-choice/).


author: Iakov Dlikman
body: Hi Ales,

obviously this is the right track. Many thanks for your help.

If I find out what's exactly the trick I'll post it here.

KR

Iakov


author: Ale? La?ar
body: I am glad to help you :)

Have a nice day!

Ales


Tags: confluence-administration

internet-explorer

macro
Setting default homepages for groups or individuals
Asked by Kristin Kelly:

how do set a certain home page for groups of people or individual people, as opposed to all users? I understand this can be adjusted in personal settings per user, but is there a way I can control it with admin access by group\\individual?


Answers:
author: Giuliano C.
body: Kristin,

According to the latest comment, I'm just linking [this answers thread](/questions/323657/default-on-application-navigator) in this case, since both questions are related to the same context. So, in case of having the clarification here or there, we can use it for further reference. :)

Cheers,

Giu

comments: author: Kristin Kelly
body: Thanks for sneding this. Is there a way to submit this to for you guys to fix if our developers cant?

I actually have a few things i need changed but I dont know code and our team doesn't have the bandwidth to do it as quicky as our CEO is asking for it. Please advise on if there us atlassian support to help with this or if we can get on a call and walk me through.

Thank you


author: Wayne Wong
body: Hi Kristin,

There is one plugin here which might suite your need :)

[](https://marketplace.atlassian.com/plugins/com.hascode.confluence.plugin.redirection-plugin)<https://marketplace.atlassian.com/plugins/com.hascode.confluence.plugin.redirection-plugin>

Thank you

Regards,

<br />

Wayne Wong

comments: author: Kristin Kelly
body: Thanks Wayne.

Also - I re configured the default landing page called Media Sales. However, when people log in, the have to go to the Application Navigator and click "DaddyNet" (in image below) in order to see the Media Sales home page that I set to default. Can you tell me how to make DaddyNet the default when people login and not "EngineerDesk"?

![](../../upfiles/Screen_Shot_2014-08-06_at_1.26.50_PM.png)

Thanks!!


author: SimratPal Singh
body: Kristin, were you able to use this plugin to set confluence home page specific to groups?? If yes please share you method on how you did that and any other findings.


author: Kristin Kelly
body: Hello,

I was not. We are trying to distinguish between Confluence and Jira homepages, and unfortunately that is not something that is do-able at this time. See response to my more specific request below.

"If I understood correctly, you want your Confluence users to be redirected to Confluence when they log in, not to JIRA, as it is now. Unfortunately, that is not possible. There is an improvement request for that, that you can find here: [](https://jira.atlassian.com/browse/AOD-5994)[https://jira.\<span\< a=""\>\>atlassian.com/browse/AOD-5994](https://jira.%3Cspan)."


author: Wayne Wong
body: Hi Kristin,

There is one plugin here which might suite your need :)

[](https://marketplace.atlassian.com/plugins/com.hascode.confluence.plugin.redirection-plugin)<https://marketplace.atlassian.com/plugins/com.hascode.confluence.plugin.redirection-plugin>

Thank you

Regards,

<br />

Wayne Wong


Tags: confluence-administration
Global Uniqueness of User Keys
Asked by Stephen Rollins:

With the release of Confluene 5.2, the unique identifier for a user was changed from their username to a user key to facilitate user renaming. I want to know how unique this new user key is. If I am writing an Atlassian Connect plugin that will be run on several Atlassian servers, can I trust these user keys to be globally unique? In other words, if I store all of the user keys in the same table in our database regardless of which Atlassian server the user comes from, will user keys alone be enough to guarantee uniqueness for the primary key of the table?


Answers:
author: Nic Brough -Adaptavist-
body: No. I've recently used an existing working system to duplicate an account in a more broken system. IT worked perfectly, so I very much down youcan rely on two Confluence servers never replicating a user id (especially if it's the same user login details initially)


Tags: cloud

confluence-cloud
Sprint name and Team name not displaying in Confluence when using the JIRA Issue/Filter in Confluence.
Asked by Sheila Shah:

Hi - I'm on the cloud versions of Jira and Confluence. How do I get the sprint name to actually display in confluence for a jira issue/filter in confluence. I see it as a column to add in Display Options of the Issue/Filter but when I add it, it always displays null (there's no data in the column). I also verified I'm not filtering out anything that would cause this to be null. Same thing with the Team field


Answers:
author: Maarten Cautreels
body: Hi Sheila,

I took a look at our Hosted instance and the Sprint field remains empty as well in our case. It appears to be a bug which was already reported by a few people in different circumstances.

You can find them using the following query: [https://jira.atlassian.com/browse/CONF-34363?jql=text%20\~%20%22jira%20macro%20no%20sprint%22%20AND%20project%20%3D%20Confluence](https://jira.atlassian.com/browse/CONF-34363?jql=text%20~%20%22jira%20macro%20no%20sprint%22%20AND%20project%20%3D%20Confluence)

Best,

Maarten


author: Sheila Shah
body: Hi - Any update on this?


Tags: cloud

confluence-cloud
WebSequenceDiagrams Confluence Plugin how to install
Asked by ldap service:

I have been tasked to install the WebSequenceDiagrams Confluence Plugin to our instance but it is not accepting when I put the path into the upload section.

How do I install this plugin?

Thanks

MH


Answers:
author: Steven F Behnke
body: What happens when you paste the

```
http://www.websequencediagrams.com/confluence/umldiagram-1.2-SNAPSHOT.jar
```

into the Upload Addon button?

What version of Confluence are you using?

comments: author: ldap service
body: We are using Confluence 5.5-OD-28-010

When I try to upload the URL to the upload add-on button I get this error:

We couldn't install the add-on from <http://www.websequencediagrams.com/confluence/umldiagram-1.2-SNAPSHOT>.. Use an add-on descriptor URL from the Atlassian Marketplace. [Learn more.](https://developer.atlassian.com/static/connect/docs/developing/installing-in-ondemand.html)

Then when I try to go to the "Learn More" link in the error I get the below 404:

Not Found {#toc-hId-1877205322}
===============================

The requested URL /static/connect/docs/developing/installing-in-ondemand.html was not found on this server.


author: Steven F Behnke
body: @csiadminI do apologize but it's obvious from your error message that you are using OnDemand. OnDemand does not have the abiity to install all plugins the same way that an on-premise server/download copy of Atlassian software would.

<br />

I believe your options are listed here: <https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753>


author: ldap service
body: Ah OK I will inform the developer that wanted this installed to pick one from the list that you provided.

<br />

Thanks!

MH


author: Steven F Behnke
body: Sounds good. Feel free to mark this as the answer if you feel I helped you out.


author: ldap service
body: Sounds good. Feel free to mark this as the answer if you feel I helped you out.

Thanks!

MH

comments: author: Steven F Behnke
body: Hmm, that didn't se to work. If you look at my answer there should be a small check mark next to the upvote downvote buttons.


author: Steven F Behnke
body: Uh well, I was hoping you could mark my answer as the answer otherwise I do not get credit. You marked your own comment as an answer and then marked it as the one answer.


author: Steven F Behnke
body: Mmn Well Im not too worried, but you gave yourself credit instead of giving it to me. Better luck using this system next time. This is a community effort so users are typically answering questions for the reward.


author: ldap service
body: Steven,

Sorry about that this was the first time I used this formum and did not know the process. When I try it again I will make sure to give credit where credit is due. Can I go back and redo this??? so you do get credit???

MH


author: Steven F Behnke
body: It appears that you have marked my answer as the answer now. Thank you. I am very new here as well, no worries CSIADMIN.

Once the question has the green border you're good I believe.

CSIADMIN thanks and I look forward to helping in the future! Have a good one!


Tags: confluence-administration
Can I automatically update a page's related articles by changing page labels?
Asked by Maria Bisaga:

I've been changing my how-to page's labels, but the related pages/page properties macro is still stuck with kb-how-to-article unless I change it myself. Is there any way to have these two synced together?


Answers:
author: Rodrigo Girardi Adami
body: Hi Maria,

That's odd. When you change in one place it should change for the page properties. Can you state your confluence version and try to replicate the problem and attach some screenshots to this question so we can investigate?

Cheers,

Rodrigo

comments: author: Maria Bisaga
body: We have V 5.52

<http://screencast.com/t/Rimn9zAm>


Tags: confluence-administration
Confluence page modification
Asked by AKASH BHARDWAJ:

Hi All,

I have recently migrated contents from Trac wiki to Confluence, We have nearly 1400 pages under this space.

I wanted to automate the Pages by adding TOC macro on top of each page, seach for code section within page and insert Code block macro and inside it the code should be pasted.

Can anyone please hep me how can i move ahead with this.. I am looking for some kind of python script to start but wondering the point to get kick start.

Thank You,

Akash


Answers:
author: Davin Studer
body: I have a couple suggestions. One would be the [Confluence Command Line Interafce](https://bobswift.atlassian.net/wiki/display/CSOAP/Confluence+Command+Line+Interface). There are some handy methods in it such as find and replace that you could automate across you instance. It uses Atlassian's API to do the changes, so you know it should be a safe operations.

Another possibility would be to use the WebDAV plugin(installed by default in Confluence). You can map Confluence to a drive letter(at least you can on Windows) and then work with it as if it were just a file system. Each page has a directory with the same name as the page and inside the directory is a .txt file with the mask {page name}.txt. The .txt files have the actual page content, so it you are into scripting it you could do it that way.

comments: author: AKASH BHARDWAJ
body: Hi Davin,

Thanks, i am working on your suggestions. Hope it does a trick for me.


author: AKASH BHARDWAJ
body: Hi Davin,

I have tried using CLI but there issues in communicating with Confluence instance, I even wonder even if it works for me to making bulk modification on every page as each page need to be traced and look for Heading levels based on heading level an TOC macro should be inserted, trace whole page and look for code block and insert that code into Code block macr.

Can you please let me know if there could be any other option like writing script to do these modifications, such as XML RPC, I ahve gone with these and found few method likes storePage, updatePage, but none matching my requirements.

Thank You,

Akash


author: Davin Studer
body: I also mentioned the WebDAV plugin. You could for instance map Confluence to a drive letter and then just use you native filesystem APIs in python to edit the pages.

There is also the SOAP API and the RSET API that you might check into. If it is a one time thing though I would just get the WebDAV stuff setup. You could have it mapped to a drive in under five minutes. Then just script against it as if it were files and folders.


Tags: page
Exclude a space from confluence daily backup
Asked by Santosh Reddy Kunadi:

Currently we are using confluence 5.5 ; Is there any way to exclude a space from daily backup's? For example : we have a load test results space which generates huge amount of data for each run which we donot want to go into the backup area as this increases the backup size.


Answers:
author: Nic Brough -Adaptavist-
body: No, the whole point of the daily backup is that it backs up the whole system.

If you want to drop certain spaces out, you'll need to do some coding to enable a blacklist of data to be ignored during export. Obviously, if you do this, you'll loose all your test data if anything ever goes wrong

comments: author: Santosh Reddy Kunadi
body: Thanks Nic for the reply. By saying 'coding' you are referring to Confluence CLI scripting ?


author: Nic Brough -Adaptavist-
body: No, I'm referring to you pulling out the internal backup process and rewriting it to enable theses exclusions

But yes, you could try writing your own backup system using the CLI or plugins though.


Tags: confluence-administration
Customising the confluence login page
Asked by Olayemi Olatunji:

Hello All,

Please i need help with customizing the confluence login page to make it as beautiful as the attached with pictures. I have average knowledge of programming.

anyone can ![](../../upfiles/LoginPage.PNG)Kindly assist.


Answers:
author: Tiago Comasseto
body: Hi Olayemi, this [doc](https://confluence.atlassian.com/display/DOC/Customising+the+Login+Page) has some instructions of how you can customize the login screen.

I hope it helps.

Cheers
Trouble with team calendar timezone
Asked by Evgenia:

How to change default timezone in cloud confluence team calendar plugin? Because public page with team calendar displayed wrong time.


Answers:
author: Elisa [Atlassian]
body: Hi Evgenia,

I am assuming that on this public page the timezone is not the same as the one defined on Confluence settings, right? Neither the timezone pre-defined by user preferences, right?

Unfortunately, it is not possible to set this up. Is it OnDemand or Standalone?

If it is OnDemand, have you tried to clean your cache?

Cheers!


Tags: team-calendars-for-confluence

timezone
counter to see the amount of times a link is accessed
Asked by Vinkesh Prajapati:

On my confluence wiki page i have multiple links (as file attachments)

I wish to create a counter to increment each time a link/file is downloaded

How can i do this?

-- ed


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Vinkesh,

Some people have reportedly managed to acomplish that using the [Tracking plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.tracking) or the [Reporting Plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.tracking), more information about usage can be reviewed in [this thread](https://community.servicerocket.com/servicerocket/topics/how_to_track_the_download_counts).
Quote request for 250 user
Asked by Thomas Wilhelm:

Hi,

is it possible to get a quote for 250 confluence user?

We evaluate confluence at the moment are just a little bit over the 100 user mark.

But the jump to the 500 user license is a bit to high.

Best regards,

Thomas


Answers:
author: Boots Wang
body: Hey Thomas - licensing for 101-250 users is available for Confluence now. I think it happened in the last few days. <https://www.atlassian.com/licensing/confluence> Good luck!


author: Jim C.
body: Hi Thomas and Nic,

The scope for a 250 user tier is larger than we originally anticipated. We hope to have it by the end of the year, but there is no garantee that will happen.

In the interum, you make use of our fully functional 30 day evaluation licenses for the next few months as a bridge till an anouncement either way about the 250 user tier.

Please keep a watch on our [Confluence FAQ](https://www.atlassian.com/licensing/confluence#serverlicenses-1) for it, when/if it becomes available you'll then be able to purchase/request a quote from the [Atlassian Store](https://www.atlassian.com/purchase/product/confluence).

comments: author: Nic Brough -Adaptavist-
body: I was hoping for Summit time :-)

But thanks for the update.


author: Todd Winton
body: Me too


author: Thomas Wilhelm
body: no further comment by atlassian.

comments: author: Nic Brough -Adaptavist-
body: This isn't the place to get comments from Atlassian - we're end users like you, not Atlassian.


author: Nic Brough -Adaptavist-
body: No, the licence bands are currently 100 or 500.

I understand that 250 is on the way (the experts and partners have been told), but I don't know the date or details.


Tags: confluence-administration

licence