youngmon/atlassian-qna huggingface dataset:
how to find out who owns a calendar confluence?
Asked by Paula Alegria:

<br />

Hello,

<br />

We currently have a couple of team calendars that no one can edit. We have tried with our admin accounts and cannot see the restrictions on these calendars. How do we find out who owns them and what restrictions are on them? We have tried the drop down but Restrictions does not appear. If we try to share the calendar it says "Restrictions apply to this calendar". If I browse to space admin and then security it only gives me info regarding the space/page but I guess the calendar is coming from somewhere else (Sorry not sure if that makes too much sense).

<br />

Any info will be greatly appreciated. Thanks in advance

<br />

Paula


Answers:
author: Sherif Mansour
body: We are tracking that feature rquest here <https://jira.atlassian.com/browse/TEAMCAL-144>
How to make events visible to all the team?
Asked by Evgeny Pirogovsky:

I have a team calendar.

Added events from a Jira filter.

I can see all the events but the rest of the team thart use the calendar cannot.

How can I make it available to see for the rest of the team?

Thanks!


Answers:
author: AhmadDanial
body: Hey there, Evgeny.

Did you ensure that you share the filter to the respective group / team?

* <https://confluence.atlassian.com/display/JIRA/Using+Filters#UsingFilters-sharing_filtersSharingafilter>

Warm regards,

Danial
Team Calendard expired 'subscription'?
Asked by RobertoC:

Got team calendars 10 users (download) license, last year. License has now expired, and now I get this message:

![](http://f.cl.ly/items/3g0D091G261R2K3b0T1J/Dashboard%20-%20Confluence-2.png)

Err, isn't the the license perpetual use? Since when I need a subscription? So why am I getting this bloody warning?

Running Confluence 5.1.5.

Roberto


Answers:
author: RobertoC
body: nevermind, turns out it was a bug in the plugin. Just upgraded to the latest version I was entitled to, and it worked.
Unable to add JIRA calendar
Asked by Paul:

Hi all,

I am demo'ing confluence to work alongside Jira, however I am having a problem with team calendars.

I have set up the application link between confluence and jira, and this is working fine as I am receiving notifcations for jira updates, and am able to link to jira issues inside confluence.

I have also enabled team calendars inside jira (comes up as JIRA iCalendar Plugin).

However when I go to add calendar, I don't get the option to add a jira calendar as shown here:

![](https://confluence.atlassian.com/download/attachments/297667491/TeamCalendars2.4-AddNewCalendar.png?version=1&modificationDate=1344234787337&api=v2)

Mine just looks like this:

![](http://img18.imageshack.us/img18/5483/2xun.png) and if I click on Add new calendar it just goes to this... ![](http://img607.imageshack.us/img607/428/i8tg.png)

Any ideas? I am using 4.0.3 team calendar with Confluence 5.2.3.


Answers:
author: Paul
body: Ah ok, its not done that way any more, just need to add a Jira event to the calendar. Doh
Team Calendar Upgrade
Asked by Saul T Whiteley:

Please canyou confirm how I can upgrade to the latest version of the team calendars (4) - even when logged in as an administrator I can not find any sign of an upgrade link within 'manage add ons'.

(From the release notes - To upgrade, simply click '**upgrade** ' in the Team Calendars entry of the plugins administration screens)

Thanks for your help - It looks like there are some great features and I can wait to use!


Answers:
author: Septa Cahyadiputra
body: Hi Saul,

If you are not using Team Calendar release version 4.0.3 Confluence should have let you know that an upgrade is available by accessing your "Manage Add-ons" menu. Or you could also try to install an update using the [upload method](https://confluence.atlassian.com/display/UPM/Installing+Add-ons#InstallingAdd-ons-Installingbyfileupload).

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Saul T Whiteley
body: Thanks Septa, I've got it now - with the hosted version it looks like it may have updated automatically?!

Regards,

Saul.


author: Septa Cahyadiputra
body: Hi Saul,

Correct, OnDemand version should be updated automatically whenever a new release comes out. We upgrade instances periodically, so you may need to wait for a while before your instance turn to be upgraded.

Cheers,  
Septa Cahyadiputra


author: Saul T Whiteley
body: Using Confluence 5.2 hosted version. {#toc-hId-1651977104}
----------------------------------------------------------
How to increase on demand confluence team calender event count?
Asked by srinivasan radhakrishnan:

Hi,  

I am new for confluence team calender, i have created one JIRA issue event using filter. That filter returns more than 500 items, but team calendar shows the message like below  

'Some events were not shown in the calendars below because there were too many of them'  

I have find the limitation is 200 from this knowledge base - [https://confluence.atlassian.com/display/CONFKB/%27Some+events+were+not+shown+in+the+calendars+below+because+there+were+too+many+of+them%27+error+in+Team+Calendar
<br />
Then](https://confluence.atlassian.com/display/CONFKB/%2527Some+events+were+not+shown+in+the+calendars+below+because+there+were+too+many+of+them%2527+error+in+Team+Calendar%3Cbr%3E%3Cbr%3E%3Cbr%3EThen) How can increase the count to 500 in on demand confluence team calendar, It is possible in on demand?  

Thanks in advance.


Answers:
author: EddieW
body: You _may_ be able to submit a support ticket and ask them to raise the count of the property to a higher number, but for performance reasons they may not allow it.

<https://confluence.atlassian.com/display/TEAMCAL/Recognised+System+Properties>
Confluence team calendar license error
Asked by Red Bricks Media:

I've uploaded our license for the confluence team calendar for 100 users, but it is giving me an error that I need to upgrade to match our unlimited-user license. The thing is, we only have a 100-user confluence license, so it should match.


Answers:
author: Red Bricks Media
body: Thanks, I figured it out.


author: LucasA
body: Hello there,

I believe that this error has to be more accurately debuged. Please raise a support ticket at href="https://support.atlassian"\>https://support.atlassian.com.

Cheers,

Lucas Lima
Team Calendars ver 4.0 when available for testing/use?
Asked by Marcin:

Hi,

I'm still on a 1month trial period OnDemand testing for my own purposes Confluence with Team Calendars plugin. I've just read that Team Calendars are now upgrade to ver 4.0. But the thing is that i still have old version using my OnDemand account. When and how I could upgrade it to the newest version?


Answers:
author: Sherif Mansour
body: All OnDemand customers will be upgraded over the next week or two with Team Calendars 4


author: Septa Cahyadiputra
body: Hi Marcin,

OnDemand subscription usually upgraded itself when a new release available including its plugins. If this is not the case on your end, you might want to contact our [support team](https://support.atlassian.com).

Cheers.
Team Calendars 4.0.1 Developer license not working on Developer License version of Confluence
Asked by Tyler Wright:

I upgraded to Team Calendars 4.0.1 and now the Developer license is not working. Confluence says that the license is "commercial" , but the Confluence license is "developer". This is on our Staging Server where we test upgrades before going to production.


Answers:
author: hsuhailah
body: Are you still experiencing this problem? Try to re-apply Confluence Developers license to your instance again and re-apply the Team Calendars Developers license after that and let me know if it makes any difference.
Team Calendars 4.0 adding new events
Asked by Chuck Gould:

Confluence 5.1.3 and Team Calendar 4.0

=============================

By default Team Calendars 4.0 displays 4 event options (if you don't use JIRA). Is it possible to modify the list of events?


Answers:
author: Sherif Mansour
body: Thanks for explaining, Chuck. I think I understand where you're coming from. We have a feature request where we are tracking this here: <https://jira.atlassian.com/browse/TEAMCAL-1643> would be great to hear on that ticket your use cases. I think this is where we will head on our roadmap.


author: Sherif Mansour
body: Chuck, is it because you want to modify the list of events to remove the JIRA ones or add your own?

comments: author: Chuck Gould
body: We don't have JIRA so those events are not showing up. There are occasions where we might want to add our own event types.

This would best work if the events types were "per" calendar. I suspect if it is possible to add events, it would be a global change.

Our usage case it so generate a color coded calendar with multiple types of events. Currently we use 11 different calendars and combine them into an aggregate view to achieve our goal. It has been working fine, but would be nice to have them into a single calendar.

As the aggregated view varies from project to project we have just been using separate calendars.

I think we would have been happy with one calendar type and 1 event type. In the previous iteration we only used event calendars and did not use people calendars.

The removal of people calendars for us is a good thing. The event types aren't useful to use unless they are configurable.

Hope that helps explain what we are doing. Let me know if you have further questions.

Look forward to your feedback on editing event types.


Tags: event
JIRA calendar. How to see date range and issues with start date same as due date without duplicates?
Asked by 101domain Team:

Hi,

I'm learning Confluence team calendar - JIRA calendar  

I need to see issue's date range (start date - due date).  

Everything works perfect.  
But if I have an issue with start date same as a due date I don't see this issue on the calendar.  

If I check "Single date", I will have duplicates.

thank you


Answers:
author: AhmadDanial
body: Hey there, Konstantin.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:

[](https://support.atlassian.com)<https://support.atlassian.com>

You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.

Hope this helps and all the best.

comments: author: David Stokes
body: Did this question get answered?
Event Title Colors on Team Calendars
Asked by Andrea Brown:

We have several overlapping events that we are tracking on Team Calendars; is there a way to change the color of the ribbon so each that event has a different color? This would make it easier to see at a glance the different events.


Answers:
author: Rodrigo Girardi Adami
body: Hello Andrea,

I think this option is still not available, however there is a open feature request for this: <https://jira.atlassian.com/browse/TEAMCAL-698>

Please watch the feature report for future updates and read how \[Atlassian approaches bug fixes and improvements requests\|http://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy\].

I hope this helps you.

Cheers,

Rodrigo

comments: author: Ashley Arenson
body: Hello!Just curious if this feature was ever developed. I have a need for it as well!Thanks,Ashley
Team Calendar
Asked by Pushparaj Bhaskaran:

When an drag and drop action is done in Confluence, the Start \& End Date are updated accordingly.Does it update the the ticket's change log in JIRA too as I don't see it .


Answers:
author: Pushparaj Bhaskaran
body: Confluence is using there own set of users in different database and JIRA also in another different database . We have linked the two using Trusted Application Link.  
Although bases on the Start and End Dates of the JIRA issue , which are custom fields of JIRA , the team calendar is configured to list in the calendar .  
While moving the issue in the calendar , the JIRA tickets Start and End Date are updated correctly , whilst the history tab in the ticket does not update the change history


author: Septa Cahyadiputra
body: Hi there,

If the user have the privilege to write into the field and the field is indeed writeable, Team Calendar will write into JIRA automatically.

If this is not the case on your end, you might want to contact our support team trough our [support channel](https://support.atlassian.com/).

Regards,  
Septa Cahyadiputra
team calendar plugin : re-evaluate possible?
Asked by jingoong:

HI,

Our company is using Atlassian On Demand. It's [xinics.atlassian.net](http://xinics.atlassian.net)

Several month ago, we started evaluation of the Team Calendar plug in but could not spend time for it.

And now we really want to re-evaluate Team Calendar.

Can you give us another chance for re-evaluatation?

If not possible, do you have any refund policy for the plugin?

Thanks in advance.

JINGOONG PARK

Xinics


Answers:
author: jing_hwa_cheok
body: Hi Jin Goong Park,

I'm sorry that I do not have the adequate knowledge to answer this question for you. I would advise you to post this question in \[Atlassian Contact\|https://www.atlassian.com/company/contact\] Page. You will be able to receive faster and more accurate respond from there.

Kind Regards,

Jing hwa
calendars in jira
Asked by mehran haghani:

how can i add a calendar to jira for my country?thanks


Answers:
author: mojtaba candovani
body: Hi

you must download thsi pakage

<http://farhadi.ir/downloads/JalaliJSCalendar-1.4.tar.gz>

and work on it

and then copy calendar-fa.js into same folder in jira calendar folder

and

in this file

atlassian-jira\\WEB-INF\\classes\\calendar-language-util.properties

add line :

fa=calendar-fa.js

and in this file

atlassian-jira\\WEB-INF\\classes\\system-webresources-plugin.xml

Copy this lines :

\<web-resource key="calendar-fa" i18n-name-key="admin.web.resources.plugin.calendar.fa.name" name="Calendar"  
state='enabled'\>  
\<resource type="download" name="calendar-fa.js" location="/includes/js/calendar/lang/calendar-fa.js"\>  
\<param name="source" value="webContextStatic"/\>  
\</resource\>  
\</web-resource\>

and defualt language must be persian -- that instaled it as a plugin

I do this all, but a java script error is occured ,now i work on it .

Calender._SMN is undefinded

comments: author: Sara ak
body: thanks for recommendation but have you been successfull ?


author: Morteza Vesal
body: Dear Mojtaba,I did all the the work that you say but my calendar pop up doesn't raise can you help me. or can i have your email or phone number to contact you.


author: mehran haghani
body: no . i want to convert jira pop up calendar from Gregorian date to solar date in order to localize it to my country date system  


author: hsuhailah
body: Are you using [JIRA Calendar Plugin](https://marketplace.atlassian.com/plugins/com.atlassian.jira.ext.calendar) ?


Tags: calendar
Team Calendars - Advanced Options
Asked by Jesse:

We have recently begun using Confleunce calendars to track various projects and work items. One of the questions reagrding adding events to a team calendar has been one of making an event repeatable. As it stands, we can make repeat every month on the same exact day, but we have yet to find an option to make it repeat on a specific day of the week.

Example: We have meeting X that occurs every 2nd Tuesday of each month. While we can set a calendar event up to repeat on the 12th of each month, we have yet to find the option to mark it repeated on the 2nd Tuesday of each month.

Does this option already exist (and we are over-looking it) or if it does not exist, are there plans on adding it in future updates?


Answers:
author: hsuhailah
body: If I understand correctly, the feature that you're looking for is unavailable in Team Calendars at the moment. But there's an open improvement request regarding this that we tracked here: <https://jira.atlassian.com/browse/TEAMCAL-347>. We do not have the rough timeline when this will be implemented but I'd suggest you to cast a vote on it.

comments: author: Michael Marshall
body: That ticket was created ***FIVE YEARS*** ago, and this standard functionality is *still* not implemented. Every other calendar I've seen had this functionality from day one...

Which begs the question - is this a serious product?


author: Tony Koures
body: I would like to know whether this feature will be available sometime in 2016.


author: Brian [admin]
body: Or in 2017?


author: Anoop K Baby
body: I don't know what product these guys selling. If we ask for a simple basic feature, they will ask to vote for the open request which may be opened even for a decade. Its same for confluence itself or the addons they providing.
Can you turn off military time in Team Calendars?
Asked by Caroline Towbin:

I am setting up Team Calendars for our company intranet and would like to be able to set time using the AM/PM format. Currently I cannot change the setting in the admin console or the user settings. Is it possible to use the am/pm format?


Answers:
author: CelsoA
body: Hi there,

The Team Calendars follows per user language preferences to decide which day is at the start of the week. For example, if you want to make the start of the week to Sunday (US Calendar), you would need to install the [US Language pack](https://translations.atlassian.com/dashboard/download?lang=en_US) and edit your Confluence user preferences to choose **US English** . To do this, click **User name** \> **Settings** \> **Edit** \> **Language** and then choose **US English** .

The date format is dependent on the users language settings and automatically adjusts accordingly - this is a Confluence user and global setting. An admin can set the site default language (see [Choosing a Default Language](https://confluence.atlassian.com/display/DOC/Choosing+a+Default+Language)) and a user can also set their preference (see [Editing User Settings](https://confluence.atlassian.com/display/DOC/Editing+User+Settings)).

Also you can follow this document:

<https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats>

Please let me know how it goes to you.

Regards.

comments: author: Caroline Towbin
body: Hi,

We followed the documentation but this did not resolve the issue. The time is still formated in 24 hour military time format. I installed the US English pack and it did not change the time format. Neither did editing the date and time fields in the General Configuration page.
Correct photo format
Asked by Tom Jacobson:

What is the appropriate format for my profile photo? I have tried several sizes but you have not obvious instructions to correct. Please let me know. Thank you. Tom Jacobson


Answers:
author: Vero Rivas
body: Hi [@Tom Jacobson](/t5/user/viewprofilepage/user-id/4309614)

Look at this posts, maybe can help you

[https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=images\&error=login_required\&error_description=Login+required\&state=a7220115-b581-4f45-b923-2ff28031084e](https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=images&error=login_required&error_description=Login+required&state=a7220115-b581-4f45-b923-2ff28031084e)

<https://community.atlassian.com/t5/Jira-questions/How-can-I-adjust-the-size-of-an-image-in-the-description-amp/qaq-p/1044207>

<https://confluence.atlassian.com/doc/set-your-profile-picture-203199.html>

Cheers


Tags: account
How is the license from external users handeled?
Asked by Patrick Schachner [engel]:

Hello,

I have a project and I want to invite external user, which also has Atlassian/Jira license --\>

* do I have to pay for this external user?
* has the external user to pay for this user, even when he is only working in the external project?
* do both company have to pay for the user?

Thx

BR Patrick


Answers:
author: Alexis Robert
body: Hi [@Patrick Schachner \[engel\]](/t5/user/viewprofilepage/user-id/4230567) ,

billing is done on a site level, so if you grant access to your site for a user to access Jira, then he'll increase your bill. It doesn't matter if he is already paying a Jira license for another site.

So in your case, both companies will pay for this user.

Let me know if this helps,

--Alexis

comments: author: Patrick Schachner [engel]
body: Hi Alexis,  
thank you for your fast reply.  
It helps, but from my point of view it's kind of "rude" to do so.

If both companies use the cloud version, you have to pay twice for a user, just to use this collaboration tool...

BR Patrick


Tags: account
How do i create a URL and activate products and Add-ons on Cloud instance
Asked by Rabih Anouti:

Hello Everybody,

Please I need to know what are the steps to create a URL link and activate products and addons on my cloud instance.

Looking forward to hearing from you.

Thanks,

Best


Answers:
author: Nic Brough -Adaptavist-
body: Go to <https://www.atlassian.com/cloud> and sign up for the service(s) you want to try, give them a while to be created. You'll be given the url for them, but you'll be able to select a good name, which will end up as <https://your-name.atlassian.net> .

Once you've got the systems active, you can use "manage apps" in each one to install/trial and licence the apps you want to use


Tags: account

confluence-cloud

off-topic
Atlassian Cloud Addons
Asked by PhilSpo:

Hello,

A simple question that hopefully someone knows the answer for.

We currently have Jira Server that has both Service Desk and Jira Licenced.

Any add-ons we purchase cover both of these applications.

Is this the same for the cloud versions?

So if we purchased cloud Jira Software and Cloud Jira Service Desk, would the 1 app still cover both applications?

If i look at the pricing calculator here: <https://www.atlassian.com/software/pricing-calculator>

If you select both applications, it lists the apps for each of them separately and you get charged of using with each, so in effect paying twice of each one.

If anyone can let me know if just the one purchase for any add ons are required please?

Cheers

Phil


Answers:
author: Adam Rypel _MoroSystems_
body: Hello [@PhilSpo](/t5/user/viewprofilepage/user-id/2108065) ,

yes, it is the same as for Server. If you have Jira SW for 50 users and Jira SM for 10 agents, you need to buy addon for 50 users and just once, no need to buy them "twice".

Info directly from Marketplace:

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) on the same instance, you pay the 50-user price for apps. Note: While this app has features specific to Jira Service Management, the app is technically available across the whole Jira instance. Therefore the above guidelines for licensing across maximum users still apply.

Hope that helped,  
Adam

comments: author: PhilSpo
body: Cheers [@Adam Rypel _MoroSystems_](/t5/user/viewprofilepage/user-id/3620269) Thanks very much for you help.

Phil


Tags: account

cost

quote