youngmon/atlassian-qna huggingface dataset:
Editing Confluence - only "Publish" - no "what did you changed" form field
Asked by Sebastian:

Since some weeks i have on newly created pages only the "Publish" button on Top of the page and not "publish" button on the bottom of the page anymore. There is no form field for "What did you change"? anymore.


Answers:
author: Ollie Guan
body: Hello [@Sebastian](/t5/user/viewprofilepage/user-id/2928599) ,

The new editor has loads of great improvements. When improvements are made, you replace some things and get rid of others. Most familiar features are available in the new editor, some are being worked on, and others won't be available, just like "Bring back the what's changed comment box".

<https://jira.atlassian.com/browse/CONFCLOUD-65695>

comments: author: Sebastian
body: How it comes that atlassian is deleting features we are paying for? We need that "What changed" because of heavy documentation and when you do major changes its a "must" feature for any sort of documentation - as it was on paper.

Damn it.


author: Sebastian
body: We need now to implement on pages our own "Major Version history" table. Like we did on microsoft word.


Tags: cloud

confluence-cloud
I am not able to rest my password as i am unable to get the password reset link mail.
Asked by rajesh_mishra:

I am not able to rest my password as i am unable to get the password reset link mail.

My SMTP test mail is working fine.


Answers:
author: Vickey Palzor Lepcha
body: Try sending test emails - check your mail queue , there could be multiple reasons - check your spam.


Tags: confluence-server

jira

server
The nested group is not effective after restart confluence service
Asked by phuong nghia le pham:

Here is my case:

We have group A. We also have group B inside group A. In group B, we create some users.

All actions (creating groups, members,), we do in Crowd version 3.7.1.

After synchronize in Confluence ( User Directories), all users shows in groups of confluence.

Here is issue:

When Confluence reboot or restart server confluence. Members in nest group is not there anymore. I need to login Crowd, then delete group B, then re-add group B. Then go to confluence administrator page, go to user directories and press Synchronize==\> users will be shown back in groups of confluence


Answers:
author: Thomas Deiler
body: Dear [@phuong nghia le pham](/t5/user/viewprofilepage/user-id/3399501) ,

I found an old [issue](https://jira.atlassian.com/browse/CONFSERVER-19431 "CONFSERVER-19431"), that describes exactly your problem. Eventually you need to contact the support to reopen/investigate it.

So long

Thomas

comments: author: phuong nghia le pham
body: Thank so much for your link. I will contact them for helping.


author: phuong nghia le pham
body: HI Thomas,

I add my comment into that ticket. But how can I let him know my comment to help me?

Thanks,

Navy


author: Thomas Deiler
body: Dear [@phuong nghia le pham](/t5/user/viewprofilepage/user-id/3399501) ,

you can't do anything else then waiting - or you contact Atlassian's support.

So long

Thomas


Tags: confluence-server

server
Attachment Storage Missing
Asked by Mariana Aires:

So, we wanted to manage the attachments of Confluence overall (e.g. pictures to upload to the dashboard). We read that in the general configuration, there's a "Attachment Storage" area to upload and manage files for Confluence overall, but we can't find this menu.

We're using the Server version of Confluence, with a filesystem. We were trying to find the "attachment storage" (<https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html>) that supposedly is under General Configuration-\>Attachment storage.

The only similar thing I could find is "Attachment Settings" but it doesn't work for what we wanted to do. Is there something wrong with our installation for Attachment Storage not to exist? Or is this menu deprecated? If so, how can we upload files to Confluence (not to individual pages)?


Answers:
author: Kirstin Seidel-Gebert
body: Hi Mariana,

this is a misunderstanding. There is no such thing as a central attachment storage in Confluence. You can store attachments only to Confluence pages.

Technically, the attachments are stored to the file system, to the database in earlier versions. **General Configuration-\>Attachment storage**is only for migration from database to file system when you are updating from an earlier Confluence version.

Cheers,

Kirstin

comments: author: Kirstin Seidel-Gebert
body: You can, however, attach attachments to one page and use them on another.

We have one space that is dedicated to content reuse, and there we collect e.g. images that are to be used in multiple places. They all are attached to one page and from there used on other pages. So, if we update the image on the central page, they will get updated on all related pages.


author: Mariana Aires
body: What I intended was to have images on the dasboard that I'm customizing with the .vm files. Where can I store the images to use on the dashboard?


Tags: confluence-server

server
View Global Permissions: Something went wrong
Asked by Ronald Wilson:

I have an issue while taking Global Permissions under Confluence, please see the attached image

![Annotation 2020-02-15 121412.png](/t5/image/serverpage/image-id/83216i11E3C64A4F43F628/image-size/large?v=v2&px=999 "Annotation 2020-02-15 121412.png")


Answers:
author: ruvlol
body: Having this one too


Tags: confluence-cloud
Changing Instance URL Address
Asked by s.pourmir:

Hallo,

could you please change my instance URL address from

xpertnova.atlassian.com

TO

xperts.atlassian.com

Best regards,

Sharam


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

you won't get any support on your issue on the community site.

As you posted for Confluence server, please contact your companies admin.

Best

JP


Tags: confluence-server

server
Link external Knowledgebase how to
Asked by johnathan_blanco:

Lets say you have two confluence accounts

mycompanycorp.atlassian.net

mycompanytest.atlassian.net

How do you link the knowledgebase from mycompanycorp to mycompanytest?

Mycompanycorp has a confluence license but just for kb. Mycompanytest is doing a demo of jiraservicedesk so we want to demo the current kb on test.


Answers:
author: Fabian Lim
body: Hi Jonathan,

I believe that confluence and JSM need to be in the same domain as explained here: <https://confluence.atlassian.com/servicedeskcloud/blog/2017/12/knowledge-bases-must-be-on-the-same-domain-as-your-service-desk>

I would create the JSM in the corp account and restrict the access to the project so that you have ability to call the KB articles.

Regards


Tags: cloud

confluence-cloud

jira-service-desk

jira-service-desk-cloud
I am looking to create an interactive flow chart in confluence, is that possible?
Asked by Fatima Khambaty:

I am looking to create an interactive flow chart in confluence, is that possible?


Answers:
author: Victor Mutambuki
body: Fatima,

You'll need an app to help you create the flow chart. A good example is the gliffy app. See link below.

[https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?hosting=cloud&tab=overview)

Victor


Tags: new-to-confluence
Got an error when trying to configure permissions to a space
Asked by Jose Miguel Pinilla Burgos:

The permissions page: <https://saldubatech.atlassian.net/wiki/spaces/spacepermissions.action?key=SALDOCS>

Produces the following:

![image.png](/t5/image/serverpage/image-id/83198iDB5D4917987005D6/image-size/large?v=v2&px=999 "image.png")

As I am still setting up and on a free account, I don't seem to have access to direct support, but I suspect that this is some sort of bug that the support team will want to look into.

Any insights?

Miguel


Answers:
author: Chen Gao
body: I have the same issue.

free version

three spaces.


author: Jose Miguel Pinilla Burgos
body: Some additional information:

On Chrome/Mac

Free version

Two spaces created

Only one user so far, connected through G-Suite

Cloud Version


Tags: cloud

confluence-cloud
Problems with new Page Property Report
Asked by smaxim:

I'm having a problem with the new Confluence pages, specifically with the Page Property report. I'm trying to recreate a page I had in the old pages because I want to use the up/down arrow emojis in the new pages to trends for status. These were coming up as a star emoji in the old page likely because those pages didn't support the up/down arrow emojis. When I recreated the template, I had two problems:

1. The up and down emojis still came through as stars
2. The font got SO much bigger and the wrapping makes the report almost unreadable.

The first screenshot shows that the report looks correct on the preview of the report while editing, but you can see from the second screenshot that it is functionally unusable once published![Confluence 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/83233i4315D087847C45D3/image-size/large?v=v2&px=999 "Confluence 1.png")![Confluence 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/83234iFF174CF053DE8735/image-size/large?v=v2&px=999 "Confluence 2.png")


Answers:
author: smaxim
body: I didn't realize the upload failed the first time. I reuploaded them now.


author: Victor Mutambuki
body: Where are the screenshots?


Tags: cloud

confluence-cloud

emoji
Unable to create a new page to edit
Asked by Saisree Bhargavi Alamuru:

When create a + button to create a new confluence page, it navigates me to new screen but Im unable to do any operation/edit the page for creating it


Answers:
author: Victor Mutambuki
body: ![Screen Shot 2020-02-14 at 11.03.46 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/83187i6B81C9A4079EC9BD/image-size/large?v=v2&px=999 "Screen Shot 2020-02-14 at 11.03.46 AM.png")

Saisree,

You could be lacking the permission to add a page.

Victor
Export/Import API
Asked by Frol Chizhov:

I couldn't find any automation API for export/import space operation. Is there any CLI or REST API allowing to perform export/import operation?


Answers:
author: Kurt Klinner
body: [@Frol Chizhov](/t5/user/viewprofilepage/user-id/2582444)

Hi Frol

on the export part, there is a feature request to enable space exports via REST API

<https://jira.atlassian.com/browse/CONFSERVER-40457?_ga=2.243278080.446434792.1581713206-787936783.1580935661>

Bob Swifts CLI seems to support space exports, see <https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/10584066/Examples#Examples-exportSpace>

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-script-the-exporting-and-importing-of-spaces/qaq-p/644768> also provides some ideas on how to do some custom side sripting

Cheers

Kurt


Tags: confluence-server

server
No strikethrough in JIRA filter
Asked by Tanvi Shah:

Hi,

I am trying to add a JIRA filter in confluence and a column called Linked Issues.

The JIRA filter after insertion in confluence does not show a strikethrough on issues that have been completed. When i add the same filter as a widget on a JIRA dashboard it shows the strikethrough for linked issues but doesnt show strikethroughed issues when inserted as a JIRA filter in confluence. Can someone help please?

Thanks


Answers:
author: Phil Cook
body: I've created a feature request to hopefully get this functionality added. Please go upvote it. <https://jira.atlassian.com/browse/CONFSERVER-93560>


author: Simon Church
body: I have the same issue. A Jira filter in Jira shows a strikethough line correctly on "Done" work which is in the Linked issues column. Using that filter in a confluence page using the Jira Filter macro and there is no strikethough line...  
Is there a fix for this?
ContentByLabel Macro - how to disable the message block when there are no labels
Asked by mike @ mindbridge:

If you use the ContentByLable macro you get a lovely list of pages. Looks good.

If there are no pages with the label you get a \<div\> with a message saying that there are no pages with that label. A big gray \<div\> that doesn't fit properly in say a table and that looks like heck in a mobile page.

![Screen Shot 2020-02-14 at 10.38.11 AM.png](/t5/image/serverpage/image-id/83178i73A3C5539F352E1C/image-dimensions/547x397?v=v2 "Screen Shot 2020-02-14 at 10.38.11 AM.png")

What I want is to get rid of that message ie. if there are no pages, then nothing is shown:

![Screen Shot 2020-02-14 at 10.39.35 AM.png](/t5/image/serverpage/image-id/83179i9DB0712730BA4E77/image-dimensions/538x263?v=v2 "Screen Shot 2020-02-14 at 10.39.35 AM.png")

I can modify the html in 'edit' mode but obviously that is lost when I publish. Any ideas?


Answers:
author: Shannon S
body: Hello Mike,

Thank you for raising this issue. There have been requests in the past to disable the graphic when there is no content, but they were closed as we don't have plans to implement that in the near future:

* [CONFCLOUD-38846](https://jira.atlassian.com/browse/CONFCLOUD-38846) *Disable graphic when no matches for Content by label macro*
* [CONFCLOUD-40839](https://jira.atlassian.com/browse/CONFCLOUD-40839) *Content By Label Macro - no content* info

There's not a way of that I'm aware of to change that manually, and due to the [functional differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html), it causes HTML and CSS changes to the page not to work properly.

I'm not aware of any add-ons that would be able to help you with this in Cloud, but perhaps ScriptRunner might be able to help automate the same results? I know that it's able to work more deeply with labels, so that can be a possibility. See [labeling add-ons](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=content%20by%20label) from Atlassian Marketplace.

I'm sorry that I don't have better news for you. Just let me know if you have any further questions about that.

Take care,

Shannon

comments: author: mike @ mindbridge
body: Disappointing but thank you for the reply. I hope your day is a good one.

Cheers,

Mike


author: Shannon S
body: No worries, Mike.

Take care, and have a pleasant week.

Shannon


Tags: atlassian-marketplace

confluence-cloud
Can't enable anonymous login. Greyed out + error 3i87ee
Asked by Jonathan Heirbaut:

Hello,

It's not possible to enable anonymous access due to error 3i87ee.

\* I have a free licence for now (created it today)

\* Didn't created new pages etc.

\* Haven't reached by user/teammember limit

![Capture1.PNG](/t5/image/serverpage/image-id/83128i2E8EEBBA87E8DAF3/image-size/large?v=v2&px=999 "Capture1.PNG")![Capture2.PNG](/t5/image/serverpage/image-id/83129iA355F140598D4211/image-size/large?v=v2&px=999 "Capture2.PNG")


Answers:
author: Darryl St_ Pierre
body: Anonymous access is not available with the Free version of Confluence Cloud. A feature comparison matrix is here: <https://www.atlassian.com/software/confluence/features>

Darryl


Tags: confluence-cloud
"This is a restricted space" error message when I try to access a shared document
Asked by Paul Wade:

I was sent a link to a document in Confluence.

When I try to access I get a message "This is a restricted space".

The owner of the document is sure that the restriction for everyone is set to view.


Answers:
author: elizabeth_jones
body: I've just had a user report the same, and I am the administrator and have no restrictions in place. Something strange is happening.


author: Victor Mutambuki
body: Paul,

It is restricted hence can't view the pages. Page owner needs to remove restrictions.

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>

Victor


Tags: cloud

confluence-cloud
Glify images in Confluence PDF output
Asked by Eduard Peter:

How can I define the size of a Glify image as it should appear in the PDF document.


Answers:
author: Vero Rivas
body: Hi [@Eduard Peter](/t5/user/viewprofilepage/user-id/3758337)

Look at this posts, maybe can help you

<https://help.gliffy.com/confluence/Content/GliffyCommon/Specifying-diagram-properties.htm>

<https://help.gliffy.com/confluence/Content/GliffyCommon/Exporting-diagrams.htm>

<https://help.gliffy.com/confluence/Content/GliffyConfluence/Diagrams-on-attachments-page.htm>

Cheers


Tags: confluence-server

server
connection timeout
Asked by cheung:

"Connecting" will always be displayed next to the Publish button when creating, and then "connection timeout" will pop up. If this problem occurs again, please contact your conflict administrator. You may use a proxy server that does not allow websocket to connect, and then click publish after filling in the title, it will show "cannot save" or it will not be published when the connection is displayed![connecttimeout.png](/t5/image/serverpage/image-id/83111i25F3863CA9A4BBA6/image-size/large?v=v2&px=999 "connecttimeout.png")![????.png](/t5/image/serverpage/image-id/83112i48DFA06D628D1453/image-size/large?v=v2&px=999 "????.png")


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

while not being able to read Chinese, I would check, if your Synchrony configuration is up to date:

<https://confluence.atlassian.com/doc/possible-confluence-and-synchrony-configurations-958779064.html>

Best

JP


Tags: confluence-server

server
How to change language personally?
Asked by karen.kayser@sbanken.no:

I want to change language for only one person. how can we do that?


Answers:
author: Daniel Ebers
body: You can change the language in your profile. Please make sure you are logged in to confluence.

1. Click on your avatar.
2. Click on "Profile".
3. Click on "Settings".
4. Click the "Edit" button.
5. Choose the desired language from "Language".
6. Click on "Submit".

Please find many useful information here: <https://confluence.atlassian.com/doc/your-user-profile-139549.html>

Cheers,  
Daniel

comments: author: karen.kayser@sbanken.no
body: Thanks Daniel :-) This worked perfect!


Tags: confluence-server

server
Are Space Permissions available for free edition of Confluence server?
Asked by kev70088:

Hello all,

I'm new to Confluence but surprised by possibilities of this product.

I want to ask if Page and Space Permissions are available for free edition of Confluence server?

I mean that one up to 10 users which cost 10 dollars and is self-manageable.

Thanks for any help.


Answers:
author: Max Foerster - K15t
body: Hi [@kev70088](/t5/user/viewprofilepage/user-id/3752484) and welcome to the Community!

The 10$ server version has no restrictions in terms of functionality. :)

Best, Max

comments: author: kev70088
body: Hi [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014) thanks for your ansver and help.

Have a nice rest of the day.


author: Max Foerster - K15t
body: You're welcome and the same to you! :)


Tags: cloud

confluence-cloud

permission
unable to restore a space due to duplicated space key
Asked by vivianlu:

I would like to import a space ( export as xml) into our testing environment.  
In the testing environment, there are only 2 spaces, and neither of them has the key of 'RC', which is the key of importing space. But it turns out that ' A sapce with the key 'RC' already exists.Please delete it before restoring a space with the same key'.

I have some important data in existing spaces, and thus I don't want to delete them.Do you have any solutions?

Below are my steps:  
1?Browse a space, in space tools\>content tools\>export as xml.zip  
2?general configuration\>backup and restore\>Upload and restore a site/space backup\> upload ?xxx.xml.zip?  
3?upload export zip on server  
4?General configuration\>backup and restore\> restore a backup from the confluence home directory\> select the xml.zip and then the problem comes


Answers:
author: Ollie Guan
body: Hello [@vivianlu](/t5/user/viewprofilepage/user-id/3757779) ,

Currently, neither Confluence server nor Confluence cloud has a supported method of copying a space or changing space keys. The information on this page is provided for informational purposes only, and will not be directly supported by Atlassian. Should you wish to pursue possible workarounds in light of this limitation. This information is not actively maintained and should be thoroughly tested before applying to any production environments.

<https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

comments: author: vivianlu
body: Hi, I was not intended to copy a space.

I need to modify the templates in production environment, so I export a model space containing templates and want to import them into testing production.

I believe it is a problem about failure to restore the backup?


Tags: confluence-server

server
Can I copy page and child page on cloud version
Asked by Craig Doran:

All the instructions for copying a space page refer to ticking a child page to copy all pages. I don't see the child "check box' option when I copy a page. I am confluence cloud. Does this not have this feature?


Answers:
author: Dominic Lagger
body: Hi [@Craig Doran](/t5/user/viewprofilepage/user-id/591426)

On confluence cloud, you could only copy one page. See [documentation.](https://confluence.atlassian.com/confcloud/move-copy-and-hide-pages-724764858.html)
> This method of copying a page doesn't copy the child pages. Please add your vote to issue [CONF-2814](https://jira.atlassian.com/browse/CONFCLOUD-2814) if you'd like to see this improvement.

Regards,

Dominic


Tags: cloud

confluence-cloud

copy

page-tree
??????????????????????????????????????????????????
Asked by Momoe.Yoshida:

?????????????????????????????????????????????????????????????????????

??????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

???????????????????????????????????????????????????????????

* OS
* ????????????

?????????????

comments: author: Momoe.Yoshida
body: ??????????????

?OS?Windows10

?????Lhaplus

???

?????????????


author: Ai Hirama
body: ??????????????????

???????Win10+Lhaplus??????????????????????????

???Windows??????????????????????????????????????????????Lhaplus?????????????????????????????


author: Momoe.Yoshida
body: Windows?????????????????????????  
?????????????????????????????


author: Ai Hirama
body: ???????????????????????????

???????????????????????


Tags: cloud

confluence-cloud

language-ja
Need a new Key for re-install on the same server?
Asked by john.zhang:

I installed confluence yesterday but due to JDBC driver included is too old for my SQL Server version. I tried to manually fix with no luck. I then un-installed and re-installed to the same server under the same directory. When prompted for License Key, a new Server ID was given. Thus the old license key I have generated for the first installation is not useful any more (?). How should I get a new license key corresponding to the new installation (Server ID)?


Answers:
author: Ollie Guan
body: Hi [@john.zhang](/t5/user/viewprofilepage/user-id/3751720) ,

You can manage your Atlassian licenses at [my.atlassian.com](https://my.atlassian.com/product)

[https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html?utm_campaign=prevent\&utm_medium=text\&utm_source=confluence](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html?utm_campaign=prevent&utm_medium=text&utm_source=confluence)


Tags: confluence-server

install

licence

server