youngmon/atlassian-qna huggingface dataset:
How to get the notification when the new user join?
Asked by Kosuke Mineshima:

As the admin of Confluence, I'd like to receive the notification when the new user register to join our workspace of Confluence by email or some other ways.   
Could you let me know how to do that?


Answers:
author: Monique Khairuliana[ServiceRocket]
body: In Cloud, I think it should give admins notifications by default. Try checking if this setting is enabled:
> With the **Email site administrators when a new user gets access to the site** checkbox, you can also choose whether site admins should receive an email when a new account gets access.

Got from this documentation: [Specify how users get site access](https://confluence.atlassian.com/cloud/specify-how-users-get-site-access-744721636.html)


Tags: cloud
Search function does not find all documents in document lists
Asked by Giovanni:

Using the search box in the header of an area, employees should also be able to quickly find documents and templates that are located in different document lists. However, the search function does not work reliably here. For some documents the first 2 or 3 characters are sufficient to find and display the document. Other documents are not even found or displayed with their full name (without file format/extension).What could be the reason for this and how can this be solved? Thanks in advance for your support.


Answers:
author: Giovanni
body: No one with the same problem or a solution?

comments: author: Robby Holtmann_IntraFind Software AG_
body: i heard yesterday about problems with newer confluence versions...there are probably .xlsx files not found/indexed.  
If you are interested in a new search solution for confluence, then have a look here. "[iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview)".


Tags: confluence-server

server
What FQDN for a local Confluence Server should be in a self-sign cert for HTTPS?
Asked by Tony Marques:

I have a local Confluence Sever installed. Works fine when accessed using HTTP://localhost:8090.

I've followed the guidance for getting HTTPS to work- but it will not work for me!

Seems that the self-signed cert I create needs to have the FQDN specified in the 'CN' part of the KeyPair.

My hostname for my server is "HOMELAPTOP"

What FQDN should I enter in the Cert?

Any help will be much appreciated.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: You should use the qualified name that you are going to be presenting Confluence on.

If, for example, you want to present it on <https://mydomain.net/confluence>, the FQDN will be mydomain.net. Remember that this must be resolvable by DNS as well.

comments: author: Tony Marques
body: Thanks Nic

Users will be accessing confluence on an explicit iP address of the server on my LAN.

It's the FQDN that seems to be the issue?


author: Nic Brough -Adaptavist-
body: That would make the FQDN simply the ip address


author: Tony Marques
body: Yep, that's what I thought also :-)

I'm at my whit's end to get Confluence to do something really mundane such as work over HTTPS.

I've just now tried the laptop hostname in the URL base as:

HTTPS://HOMELAPTOP:8443

Still won't work.

I'm now looking at the Cert itself but struggling to see any issue with it- I set the 'CN' entry as HOMELAPTOP in a new .keystore. makes no difference :-(


author: Nic Brough -Adaptavist-
body: If you use a name in a certificate, your network must be able to resolve the name to an IP address, meaning you'll need DNS entries to make it work.


author: Tony Marques
body: HOMELAPTOP resolves to an IP address on my LAN - all other LAN endpoints can access http://homelaptop:8090/ but not https://homelaptop:8443

I even put an entry in the hosts file to resolve HOMELAPTOP to an IP address bit did not make a difference.

As a new user trying out confluence - this is disappointing :-)


author: Nic Brough -Adaptavist-
body: This is not actually a Confluence problem. Confluence itself doesn't do SSL at all, other than accepting "https" in its base url.

It's a function it hands off to the application server that is running it (nowadays, Tomcat is the only option supported), and Tomcat does support internet standards for SSL.

I think you're going to need to do more debugging of the certificates, not Confluence. The main reason I'm stuck here is that when I follow the docs for self-certification, they do work for me. Worse, they work when I take the more complicated routes like running it behind a proxy, and then I usually take another step and get a global certificate (i.e. not self-signed) and hook it up to automated renewals and monitoring.


Tags: certificate

https

server
Does Confluence Server Supports API Token
Asked by webmethods-integration:

Hi

I am using Confluence Server Rest API from the below-mentioned URL to make API.

[https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/ 1](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/)  
<https://docs.atlassian.com/ConfluenceServer/rest/7.5.1/#api/content-getContent>

But the API uses BASIC Authentication .ie Username: Password.  
Is there any other way of authentication through which I can use Confluence Server API. eg API_Token.  
If yes can you please provide the different authentication methods and how can I use them.

Regards,  
Kuldeep K


Answers:
author: Sven Schatter _Lively Apps_
body: There's an awesome app by Resolution for that. Should do exactly what you need. You can check it out here: [https://marketplace.atlassian.com/apps/1221608/api-token-authentication-confluence](https://marketplace.atlassian.com/apps/1221608/api-token-authentication-confluence?hosting=server&tab=overview)

Hope this helps! :)

Cheers,  
Sven


author: Shannon S
body: Hi Kuldeep,

On top of Sven's recommendation, we have a feature request for this below:

* [CONFSERVER-57389](https://jira.atlassian.com/browse/CONFSERVER-57389) *Ability to generate API token*

Please vote on this request and you'll be added to the list of watchers to receive updates on this in the future!

Take care,

Shannon


Tags: authentication

cloud

confluence-server

token
After update to 7.5 links stopped working
Asked by Burlakov Eduard:

Hello,

We have links to our pages and .docx files. Before the update, the links worked well.

But when I upgraded Confluence to the latest version (7.5.2), I started getting user comments about broken links.

The behavior of these links is very strange, ?onfluence writes that an opened a 1 version page, but in fact, nothing changes visually.


Answers:
author: Burlakov Eduard
body: As a result of testing, I came to the conclusion that the problem is an additional path to the anchor.

From somewhere, the path came in the form of the page name before the "#" symbol in the naming of the anchor


author: Burlakov Eduard
body: clarification of the situation

There are currently two problems.  
The first problem is with Anchors on the current page.  
The second problem is the loss of links to embedded content. (documents docx, pdf)

For some reason, the path to the anchor was automatically added to the path to the page. Plus we use the Cyrillic alphabet in the names of anchors.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101024i4D8DF8475AEDC625/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101025iAD376FF6FB8FC3D6/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

server

upgrade
Comment form doesn't appear
Asked by Dmitriy Ivannikov:

Hi All,

We have some issue with our Confluence server edition. We decided to let anonymous users comment articles. I did the necessary changes in the **Space Permissions** section (Anonymous Access -\> Comments -\> Add -\> allow), in the **Global Permissions**anonymous users are allowed to use our documentation portal. But when I navigate to any article being anonymous, that is to say unlogged, I don't see a comment form at the article bottom.

Could anybody please help about reasons why can this happen?


Answers:
author: Matt Reiner [K15t]
body: I don't think anonymous users can leave comments because a comment must be tied to a user.

comments: author: Dmitriy Ivannikov
body: I found out that the comment form was hidden earlier by custom CSS like described [there.](https://confluence.atlassian.com/confkb/how-to-hide-page-tools-and-comments-section-for-anonymous-users-in-confluence-697139365.html?_ga=2.48673445.207851363.1593504640-2081716022.1558005937)) Now the problem is gone since I have deleted the appropriate string from this CSS.


Tags: comment

confluence-server
Restriction of Pages
Asked by Charline Leva:

Hi,

I am normally able to restrict certain pages to the public or to just some People. However, since last week, none of us are able to do any restriction to any pages anymore.

I am not the Space Admin of this page, so I thought it might just be a Problem for me, but even the Space Admins have it. The Problem also doesn't come from the inheritance of space restrictions, because there isn't one on the first page.

Any suggestions?


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Are there any error message when attempting to add restrictions to pages?


Tags: server
Moving between two unrestricted spaces -> "Move failed."
Asked by Ben Chuang:

I have two spaces. They do not have restrictions. One is the user's personal space.

I regularly create and edit in both spaces, but when I try to move a page from one space to another, I get:

Move failed. You are not permitted to move a page to this location.

This is mostly a single-user instance, even historically there were not many permission settings if at all.

I've googled and searched the community. Any ideas?

Thanks in advance.

Ben


Answers:
author: Shannon S
body: Hi Ben,

Thank you for raising this. Is the personal space your own personal space, or does it belong to another user?

Would you be able to show us what the [space permissions](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/) look like for each of those spaces?

Note that if you are not the Confluence site admin, you may need to end up raising this request with them, since they have access to certain administration sections that we will need to have a look at if this issue is persisting. Can you confirm? The information I am able to find regarding your question states that you may not be the site admin for this account.

Thank you!

Shannon

comments: author: Ben Chuang
body: I was moving from a regular space to a personal space.

This was a temporary regression, it seems to have gone away.

These types of problems would be easier to discuss if it created a log-id for the error that I could give you.


Tags: cloud
None of our Recently updated macros are working
Asked by Matthias:

Hi

All of a sudden none of the Recently updated macros in a Confluene board I manage are working. All I see is the default message saying if content is posted it will display here. However there is content and everything used to work up until a few hours ago. We didn't make any changes since.

![Screenshot 2020-06-30 at 00.19.02.png](/t5/image/serverpage/image-id/100960i068B1F2F71DBAF25/image-size/large?v=v2&px=999 "Screenshot 2020-06-30 at 00.19.02.png")

Any help would be appreciated.


Answers:
author: Davin Studer
body: Have you check to make sure that the properties of the Recently Updated macro are correct. For instance if it is limited to a label do all the pages still have the label? Of if it is limited to a space does the space still exist. If it's not a configuration issue with the macro then I would say there might be an issue with the index. Since you are on cloud if it is an index issue I believe you would need to contact support to have them rebuild the index.

comments: author: Stefan Loble
body: Hey Matthias, did you receive an answer on this? My macros also periodically stop working on pages that ran fine for a long time.


Tags: cloud
Utilizing the Confluence REST API
Asked by Julia:

Hi,

I am a little confused as to how to use the Confluence API. I am trying to use the API in order to create a new page in Confluence at the web address confluence."mycompany".com and post information onto that page in a space, but I don't think I understand how to do that with this API. If anyone can help me out, that would be great. Thank you!


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Julia](/t5/user/viewprofilepage/user-id/3989167) ,

Welcome to the community!

I'm guessing that your company uses Confluence server (as opposed to Confluence Cloud), so my answer is based on that.

Using the REST API is the easiest way to programmatically access and work with data in Confluence, so you are on the right track! The best way to get started is -- in my opinion -- to look at the [REST API examples here](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/) and try them for yourself. They even have an example on how to create a new page!

If you happen to like the Python programming language, I can recommend [this module](https://pypi.org/project/atlassian-python-api/).

Hope that helps to get you started,  
Oliver

comments: author: Julia
body: I've taken a look at those documents for the REST API in addition to this <https://docs.atlassian.com/ConfluenceServer/rest/7.5.1/> and just am not sure about a couple of things.

Is "localhost:8080" the server that my company is using? If so, where would I be able to figure out which port to use?


author: Davin Studer
body: [@Julia](/t5/user/viewprofilepage/user-id/3989167) I guess the first question would be how familiar are you wil programming and using API's in general. Especially REST API's. If you are familiar with the process I would recommend getting the REST API Browser app from the marketplace. It is created by Atlassian and allows you to see the available rest API's. The one you want specifically is the "**/rest/api/content/**" end point. You want to do an http request to that API with a POST method using an authenticated user.

comments: author: Julia
body: To make the http request, would I be able to format the url like this:

<http://confluence."mycompany".com/rest/api/content/>

and is there some sort of authentication token I need? or is having the username and password enough of an authentication for the request.


author: Davin Studer
body: If <http://confluence."mycompany".com> is how you access Confluence then yes.
is possible for an anonymous user to make comments on pages?
Asked by Jaime Murillo:

Is there a way to allow anonymous users to make comments on pages?   
We want to share a page with multiple "reviewers" but we want only one people to be able to edit the information on the page.


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@Jaime Murillo](/t5/user/viewprofilepage/user-id/3898870) ,

Yes, you can allow anonymous user to add comment for a specific project under "Project settings-\>Permission-\>Comments Permissions".

comments: author: Jaime Murillo
body: Yes I found it!  
thank you very much for the help :)


Tags: cloud
Can I revert a page to the old editor?
Asked by Coco S Chauss?e:

The new editor has caused a lot of issues and we have lost a lot of good features.

How can I revert a converted page to the old editor?


Answers:
author: Davin Studer
body: If you go to the history of the page you should be able to roll it back to a point prior to the conversion.

comments: author: Davin Studer
body: I tested on my own Cloud instance. I converted a page to the new editor and then rolled it back. After rolling it back I had the old editor for that page back.


author: Jeremy Nevill
body: Yes, finally a way to ditch the new and unusable table editor... thanks!


author: B Gale
body: [@Jeremy Nevill](/t5/user/viewprofilepage/user-id/4919604) exactly! the new table editor is so limited and a huge step backward in productivity with an otherwise superior feature Confluence "used" to have. It's as if they wanted to rush out the editor and drop old features, with no concern about productivity for the user.


author: Matt Reiner [K15t]
body: You can contact Atlassian support to revert too the old editor: <https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>


Tags: cloud
The Big Question... PostgreSql 10? 11? 12?
Asked by Jack:

As I prepare to open this new corporation for business this coming Fall, upgrades were the topic of discussion this morning.  

This morning I am able to find that Jira-server, latest release, is supporting PostgreSQL v11. However, the latest version of Confluence, v7.5.2, is not from what I can find. I really would prefer to install one copy of PostgreSQL, v11, to support Confluence and Jira on the same server. Otherwise its going to, sadly, be v10.  

I am unable to find a recent product release roadmap that shows when Confluence will support v11. Can anyone provide me with an update or link to a roadmap? Does anyone have 7.5.2 running v11 without issue?

While I realize moving to the cloud release resolves these questions, the server release is being used here as a part of our technical documentation portfolio. As will the cloud release later on. Prospects love choice.

Thank you in advance!

Jack


Answers:
author: Diego
body: Hello [@Jack](/t5/user/viewprofilepage/user-id/2813082) ! As I understand, you need to deploy Confluence and Jira within the same PostgreSQL version and it would be best if the latest could be used.

Currently, there is no Roadmap for future releases of our Server solution for Confluence for us to share.

The best solution in the situation described is *indeed the usage of PostgreSQL 10,* as it is also listed as a supported version for Jira Latest version.

You can check more about the supported platforms for both applications here:
> * ++***[\[Confluence Server\] Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html)***++
> * ++***[\[Jira Server\] Supported platforms](https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html)***++

As for your question about using PostgreSQL 11 with Confluence 7.5. It is never advisable to run applications outside their intended platforms.

I hope this answers your question!

comments: author: Jack
body: Hi Diego,

Not the answer I wanted to hear but will have to accept. I know that the postgres project has stepped up their game on releases and retiring old. That is why I am asking the question.

But do let me ask you this. Where can I find the corporate development roadmap for Jira, Service Desk, Confluence, etc.? I was shown one at Summit 2019 in Las Vegas so I know it exits. If you could provide me with a link or send a pdf, it would be greatly appreciated.

Thank you for responding. As I now am ready to open the door on my 2nd startup, I will be participating more as the new corporation is endorsing the Atlassian platform to its users and prospects across North America.

Heh... 2nd venture is much more fun that retirement!

Jack


Tags: jira-server
Email Notifications
Asked by Julie Howe:

The staff would like to not receive notifications about everyone. They only want to receive the notifications that pertain to their to do list items. Is this possible?

Julie


Answers:
author: Gonchik Tsymzhitov
body: Please, check out that one

<https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/>


Tags: cloud
fresh installation issue
Asked by Paolo De Michele:

Hi there,  
I've been installing Confluence Server (LTS) version on my Ubuntu Server 18.04  
the server is fresh, no previous installations have been made  

I'm following the basic requirements as mentioned in your website  
The error appears at some point after the database set up (PostgreSQL)  
I got the error log if it can help  

Let me know, thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: We'll need to see the errors before we can tell you much about them.

comments: author: Paolo De Michele
body: here they are: <https://pastebin.com/gUfttZm2>


author: Nic Brough -Adaptavist-
body: Thanks! The errors you're seeing could be any one (or several) of a range of problems.

<https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html>

does not immediately sound like the right doc, as the errors are not quite what it starts with, but these are related. The errors you are seeing are 99% of the time, thrown by something that this page talks about.


author: Paolo De Michele
body: thanks for getting back to me  
I will try again to see how it goes
How can I remove page restrictions in bulk within the same Confluence Space?
Asked by Melanie Jacobson:

As an administrator, I have a Confluence Space that has like 14 pages worth of reported "Restricted Pages" that I want to remove all restrictions from. Is there any way to remove those restrictions in bulk? or do I actually need to click the little padlock on each line item to remove the restrictions from each page?

Thanks for the help!


Answers:
author: Sachin
body: There is no other way to bulk remove page restrictions on your space other than clicking on the restrictions icon to remove the restrictions.  

As a space admin   
-Goto Space settings --\> Permissions --\> Restricted pages --\> click on restrictions icon to remove the restrictions.


author: Jojin
body: While Bulk edit option is not available had to do as below:   

As site Admin, you can go to

Space settings \> manage Pages \> restricted \>

Click on each page , use admin key to view and use the restriction pad lock icon to update permission


author: Nicolas Casel
body: Should you have access to the database, there is this solution:

<https://confluence.atlassian.com/confkb/how-to-remove-all-restrictions-from-pages-within-a-space-701268549.html>

Originally indicated here:

<https://community.atlassian.com/t5/Confluence-questions/Remove-page-restrictions/qaq-p/1435241>


Tags: cloud
Despite creating my own cert, I'm unable to get Confluence to operate over https.
Asked by Tony Marques:

I followed the guidance in the link below, but it still does not work!

<https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html?_ga=2.137559732.583543342.1593425654-1429217027.1592759661>

I would be grateful for help with this.

Thanks

Tony


Answers:
author: Shannon S
body: Hello Tony,

Thank you for raising this with us. In order to help you, I'll need to know more about what exactly isn't working.

Are you experiencing an error message? What do your [Confluence Server logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) say about the certificate?

The most common error I see is due to the error in this knowledge base article:

* [Unable to connect to SSL services due to "PKIX Path Building Failed" error](https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-error-779355358.html)

Whether or not it's the error you are experiencing, the article gives you a good set of troubleshooting steps that can help to solve your problem.

Please review that and let me know what error messages you receive in your logs, and I'm happy to help you with your cert!

Shannon


Tags: https

ssl