youngmon/atlassian-qna huggingface dataset:
Confluence Cloud forced to New Editor - lost "Preformatted" font and "Code" macro.
Asked by Gary Griffith:

Seems the "New Editor" doesn't like the simple /code macro and "Preformatted" font.

<https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/>

I tried the Code Snippets, but it adds lines into the wiki almost as one \<code\> block per line - little white gaps between shaded grey lines. Oh, and when you grab them from the wiki and drop them into vi, some if not all of the newlines go away.

And then the "Preformatted" font is not available either, so has anyone figured out a way to get some fixed width text into (and out of) a page?

Is everyone's "Code Snippet" working this way? Just CTRL-V and then select a block of text and Ctrl-Shift-M and let me know if I'm just seeing things.

Thanks


Answers:
author: Diego
body: Hello there [@Gary Griffith](/t5/user/viewprofilepage/user-id/3439111)

You are correct, many older component of Confluence's Legacy Editor where removed or replaced. You can check more details on this here:
> * ++***[\[Confluence Cloud\] Learn about Confluence Cloud editing improvements](https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-editing-improvements/)***++
> * ++***[\[Atlassian Community\] Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)***++
> * [++***\[Atlassian Community\] Change to your content is in your hands***++](https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476)

I do sincerely encourage you to share your experience in either post in our Community!

The last link there should be the most interesting for you. There, we explain that you should be able to request the new editor:
> ![Screen Shot 2021-01-27 at 16.57.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/127686i81EEAE0026EEBCE2/image-size/large?v=v2&px=999 "Screen Shot 2021-01-27 at 16.57.33.png")

You will need to contact your Confluence Site Administrator so a ticket can be created. When this ticket is created, our Support Team takes care of the rest.

Let us hear from you!


Tags: cloud

code

confluence-cloud

editor

format
REST API for confluence - On-Prem
Asked by trex1234:

Hey,

Do we need any ad-ons to access REST API for on-premise confluence installation?


Answers:
author: Nic Brough -Adaptavist-
body: No, it's built-in and always available.

comments: author: trex1234
body: I was not able to generate access tokens


author: trex1234
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Does the admin need to generate oAuth tokens or can the user get the token from somewhere?


author: Nic Brough -Adaptavist-
body: Check the authentication docs at <https://developer.atlassian.com/server/confluence/confluence-server-rest-api/>


author: trex1234
body: Thanks [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

One more thing, we do not need any special licenses right? ie data center license or any of that sort?


author: Nic Brough -Adaptavist-
body: Nope. It's a Service (whether it's DC, Cloud or Server) running and listening for people or systems to talk to it, either over the UI, REST or even email.

It doesn't care what route you talk to it over or what version you're licenced for!

If you want to use routes other than the three main off-the-shelf ones, you might need to start looking at licences for apps or integrations. But the UI, REST and simple email are all built into all three Services.


author: Gunnarsson Johan _2_
body: Important to note for on-premise installations is that authentication should be with the **Bearer** :-protocol, as explained in the docs here: <https://confluence.atlassian.com/enterprise/using-personal-access-tokens-1026032365.html>.


Tags: confluence-server

server
Is there a way to see all page restrictions in a single location?
Asked by Matt Parks:

I'm running Confluence DC 7.9.3 and I want to be able to see all of the page restrictions that have been created across the environment.

I know that I can go to each individual space and see the restricted pages there, but I don't want to have to go through all of the spaces we have and make notes for each space.

Whether it's part of the basic Confluence functionality or through a third-party plugin, is there a way that I can display, on a single page, a list of all of the restricted pages (and what spaces they are under)?


Answers:
author: Kian Stack Mumo Systems
body: [@Matt Parks](/t5/user/viewprofilepage/user-id/4176732),

The only plugin I see close to that is [this one](https://marketplace.atlassian.com/apps/1222822/permission-monitoring?hosting=server&tab=overview). The functionality you're looking for doesn't exist in Confluence out of the box. This plugin will show you page restrictions broken down as they apply to various groups, but I'm not sure that's quite what you're looking for.  

Thanks,  

Kian

comments: author: Matt Parks
body: [@Kian Stack Mumo Systems](/t5/user/viewprofilepage/user-id/853673)

Thanks for the quick reply. We keep most of our users in just a couple of groups that give them access to Confluence, so the restrictions are added at the individual user level. This means that most of the restrictions wouldn't show up in the above plugin.

I'll mark your answer as accepted.


author: Matt Parks
body: I ended up creating something in scriptrunner that goes through all of the spaces and returns any pages that are restricted. I skip over the personal/archived spaces.

```
import com.atlassian.confluence.spaces.Space
import com.atlassian.confluence.spaces.SpaceManager
import com.atlassian.sal.api.component.ComponentLocator
import com.atlassian.confluence.security.SpacePermission
import com.atlassian.confluence.pages.PageManager
import com.atlassian.confluence.pages.Page

PageManager pageMan = ComponentLocator.getComponent(PageManager)
SpaceManager spaceMan = ComponentLocator.getComponent(SpaceManager)

def spaces = spaceMan.getAllSpaces()
String allSpaces = ""

for (space in spaces)
{
     if (space.isPersonal())
     {
          continue
     }

     if (space.isArchived())
     {
          continue
     }

     def permissions = pageMan.getPermissionPages(space) as List<Page>

     for (permission in permissions)
     {
          if (!allSpaces.contains("${space.getName()}, "))
          {
               allSpaces = allSpaces + space.getName() + ", <br>"
          }


     }
}

return allSpaces
```


author: Sunny Kanade
body: [@Matt Parks](/t5/user/viewprofilepage/user-id/4176732): Thanks, below the line of code gives us the list of pages where restrictions are applied. Just that function name is a bit confusing, I think it should be getRestrictedPages(space) :)

```
 def permissions = pageMan.getPermissionPages(space) as List<Page>
```


Tags: confluence-server

server
Can I upgrade to a new version after maintenance expires?
Asked by Amanda Quinn:

The maintenance period that came with our Confluence licenses has expired, but the license itself hasn't expired. Can we install upgrades on our own or do we have to renew our maintenance with Atlassian to upgrade Confluence?

Edit to add: We're currently on vs. 7.0.4 and just trying to upgrade to 7.4.6 for some bug fixes.


Answers:
author: Nic Brough -Adaptavist-
body: You can install upgrades, but only ones released before the end of your licence term.


author: Daniel Eads
body: Hey Amanda,

I'd like to add a little flavor here that will help you determine which versions you can upgrade to. The Troubleshooting and Support Tools app that comes bundled with Confluence contains an **[upgrade planning tool](https://confluence.atlassian.com/support/pre-upgrade-planning-tool-973479832.html)** that you can use to see if the license applied in your Server instance will work with any particular version.

For example, I have a Confluence 7.2.0 install here with a license that's past its maintenance period. The tool informs me that I'll need to apply a new license in order to upgrade to Confluence 7.4.6:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/127509iA49ACD06D8CF500B/image-size/large?v=v2&px=999 "image.png")

If I select a version that my license's maintenance period is good for (or I apply an updated license), the check will pass:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/127511i2E16F967A0E983A1/image-size/large?v=v2&px=999 "image.png")

I hope that helps save a little time!

Cheers,  
Daniel \| Atlassian Support


author: Bastian Stehmann
body: Hi,

you can only upgrade to versions that has been released within your licenses support time. If you want to update to current versions, you have to renew your license.


Tags: maintenance

server
how to prevent creating individual space automatically
Asked by Vasavi Nagalla:

Hi,

We are new to Confluence cloud. when a user logs in for the first time, i see their own individual space created by default.

Is there a way to prevent this from happening?

Appreciate your help!

Thanks

Vasavi


Answers:
author: Shannon S
body: Hi Babu, Thank you for providing that workaround!

[@Vasavi Nagalla](/t5/user/viewprofilepage/user-id/1917649)

Good afternoon! I hope you are doing well. I know there's a new onboarding process that creates personal spaces for new users. We have a feature request so admins could disable that feature. I'll share it below.  

* [CONFCLOUD-71300](https://jira.atlassian.com/browse/CONFCLOUD-71300) *Ability to disable the personal spaces creation automatically*

If you click **Vote for this issue**, you'll be added to the list of watchers and receive updates on future progress.

Thank you again for bringing this up, and take care!

Shannon

comments: author: Miriam Hopton
body: Done! Thank you for sharing this! VOTED YES YES YES to that feature.


author: Vasavi Nagalla
body: Hi Babu

Thanks for the reply. It works. I was looking at space permissions instead of global.

All good now!

Thanks

Vasavi


author: KAGITHALA BABU ANVESH
body: Hello [@Vasavi Nagalla](/t5/user/viewprofilepage/user-id/1917649) ,

I think in Confluence we don't have suck kind of mechanism auto "Space" while login.

May be those creating an personal spaces.

Please check the below link to disable personal space creation for individual users.

Confluence --\> Settings --\> Global permissions --\>

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/127531iB500034B8278ADD5/image-size/large?v=v2&px=999 "image.png")

Remove privileges of "Confluence users" to create **personal space** and **create space** permissions.

This will stop creating spaces by confluence users.

Thanks.

comments: author: Anil Jassi
body: Sorry to bump this, but would turning off 'Personal Space' have any effect on existing Personal spaces, E.g. would it remove the space, remove the permissions to the space for the user?


author: Mark Holmes (Adaptavist)
body: I'm wondering the same. I'll be testing this and will try and circle back here. Or if anyone else already knows, do tell.

Update: I noticed another comment which indicates it does work.


Tags: cloud

confluence-cloud
Configure Permissions
Asked by David Holguin Gimenez:

Greetings,

We are trying to configure permissions for a specific page tree, the thing that we want is assignated a group to a specific page and then they can create pages, edit, view content... But the only thing that we get is that you can do this thing but for spaces and we dont want to create many spaces.

If there isn?t a way to do this, is there any way to export a page tree to another spaces?

Thank you so much.

Regards


Answers:
author: Thiago Masutti
body: Hi [@David Holguin Gimenez](/t5/user/viewprofilepage/user-id/4232806)

Welcome to the Atlassian Community.

On a page level you would be able to work with [Page Restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

Space Permissions are much more granular, but they apply to any Page in that Space.

[This KB](https://confluence.atlassian.com/confkb/understanding-permission-in-confluence-979403839.html) highlights the level of permissions in Confluence.

I hope that helps.

Kind regards

Thiago


Tags: confluence-server

server
Edit at currently location in page
Asked by Nathan Chan:

I have a very long confluence page that I edit regularly. I've made it easier to read from the viewer's perspective by hiding older content in "Expand" sections. However, whenever I edit, I have to scroll a long ways.

It would be nice if when I clicked "Edit" for the editing pane to be open exactly at the location I'm viewing the page at.


Answers:
author: Nathan Chan
body: The TOC Macro only renders when a page is Viewed, not in Edit Mode. I still have to scroll a lot to get to content far down the page.


author: KAGITHALA BABU ANVESH
body: Hi [@Nathan Chan](/t5/user/viewprofilepage/user-id/3047861) ,

I'm assuming you already used TOC Macro. which can help you to directly go to the required content without scrolling.

I'm trying get , who to view the page from last published section. will post the information if any found.


Tags: confluence-server

server
Combine /trello commands in Slack
Asked by Sander:

Is it possible to combine 2 or more commands in Slack.

E.g. /trello add TESTCARD and /trello command TESTCOMMENT and /trello set-due NEXT FRIDAY AT 5PM


Answers:
author: Mike
body: Hi Sander,

Unfortunately not, no---at this time, the Trello app for Slack can only accept one instruction at a time, but I'll pass this request on to our team!

comments: author: Sander
body: Hi Michael,

Thank you for your reply,

I hope that your team will apply my request.


Tags: slack
How can I add a card in a private board (with a group of people) that only me can see ?
Asked by Pierre Vasseur:

I would like to add a card that only me can see in a board with multiple people, is that possible with the free version of Trello ?


Answers:
author: Matthew N
body: With Trello, permissions are board specific. At this time, Trello is not able to offer card specific permissions. This is a feature request that has been received, so hopefully this can be implemented in the near future. For the time being, you'll need to have separate boards for privacy.
Trello not sending email notifications
Asked by proskilly:

My correct email address is on there and the notification settings is set to "Instantly - send emails as soon as possible" but it never sends me emails when someone adds a comment to a card answering a question I have asked.

It means I have to click on every card individually every day to see whether anyone has added any new comments or not.

I have also checked spam but there is nothing in there.


Answers:
author: Mike
body: Hi there

<br />

I've the same problem. I tried it with other adresses. With gmail it works. But with gmx or my company-Adress, it dosn't work. But there is nothing in the spam.  
It possible, that trello dosn't send emails at such adresses.  
Till November, we hat no problemes.

Thank you, for helping me!

Matt

comments: author: Mike
body: We'll be happy to check our email logs to make sure there's not any block on our end! You can share your email addresses via <https://trello.com/contact> and we'll be glad to take a look.


author: Mike
body: Hi there,

<br />

?Not every event or activity in Trello will generate a notification, so it's possible that you're not meeting the correct conditions to trigger a notification.

For example, in order to receive a notification for a comment on a card, you need to be either a member of or subscribed to the card, or the comment needs to explicitly mention your @username. This page explains in a little more detail exactly what does and doesn't trigger a notification: <http://help.trello.com/article/793-receiving-trello-notifications>  
?  
If you think something's still not right, I would suggest reaching out to us directly via <https://trello.com/contact> so you can share the link to the card that you weren't notified of. With that, we'll be glad to check it out!


Tags: email

notification
How to link from Trello to folder on shared network drive
Asked by Steve Dickey:

We have a folder on a shared network drive that contains a number of documents. I want to create a link in a Trello card to that folder.

How can I create a link in Trello to that folder?


Answers:
author: Mike
body: Hi Steve,

Natively, you're not able to create a link to that file. Currently, Trello does not allow attaching local files without them being uploaded to Trello's servers. This means that shared drive attachments, attachments stored on an FTP server, and other local file storage options can't be used with Trello without uploading those files to Trello's servers. As a result, additional changes made to the file in your local shared drive won't be reflected in Trello, so not ideal.

If you want to keep the file there, as opposed to a cloud storage solution like Google Drive or Dropbox, you can manually paste a link to that file if your computer has assigned a drive letter, like file://F/image.png

When that link is clicked on, Trello will prompt you to copy the link and paste it in to your own browser. (For security reasons, Trello is not able to directly open file protocols other than http://, https://, or mailto:.) Your computer will then try to open the file.

comments: author: Steve Dickey
body: Ok, thank you Michael. That answers my question.


author: Michael Pitkin
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/1126328)  
I am also in the same position where some information is kept on a central controlled drive, for good reasons I will not go into here.

Adding File:// Does not work, if it did before, Trello keeps adding http:// in front. Which would be fine if it didn't strip the ':' off File://.  

Also when I enter a link, every space separates the hyperlink into a new link.   

Is there a possibility of fixing, or getting around this issue without manually inserting %20 's ?

Is there a new fix to the File option you provided as this does not seem to work now?


author: Mike
body: Hi Michael, sorry, I should have been more clear---you can't **attach** a file:// link, that's true. You can manually insert that link in card descriptions or comments. We have this documented here: <https://help.trello.com/article/1040-why-cant-i-open-file-links>

The link problem is more difficult because web URLs cannot contain spaces, so Trello's markdown works around them. When you link to something that has a space, it needs to be encoded, and spaces do need to be replaced with %20 in order to work as a link. I'm not sure there's a great solution, because links aren't really meant to work this way, and I think any automated solution, like with Butler, would be pretty complicated to get running! If you copy the text with the spaces and paste it into a web browser tab, you'll see the browser automatically change the spaces to %20, so while it's for sure an additional step, you could do that, then copy *that* to paste into Trello. Not ideal, but worth a try!


Tags: link
fonts
Asked by Lorenzo Capoccia:

Hi,Is there a way to change the font style ?

and wondering if it's possible to change the font color , for example if you wanted to highlight a certain word in a card description could you change that word to a different color? Thanks


Answers:
author: Danny Zuccaro
body: Hi Lorenzo,

You can use Markdown syntax to format your text. A guide on this can be found [here.](http://help.trello.com/article/821-using-markdown-in-trello)

Hope this helps,

Danny

comments: author: Lorenzo Capoccia
body: Hi,

Thank you, but one more question sorry !

I see in the explanation that seems only this This text is _italic_

is used, how about the other txt format type and size please ?

or is this limited to what actually can be used ?

Is there any thought in the future to have the option to choose different type of Letter format ? Of course I mean like we would have it in a regular email ?

I hope I was clear, thank you so much for your time


author: Danny Zuccaro
body: Hi Lorenzo,

I believe this is all that is currently available. You can see what is in development for Trello and on the roadmap [here.](https://trello.com/b/nC8QJJoZ/trello-development-roadmap)


author: Lorenzo Capoccia
body: Thank you for your time
Trello API to get list of most recently edited/created card from Trello
Asked by Gmanik446:

I have need to implement search functionality for Trello cards. The search page by default should display the most recently create/updated trello cards as shown in below screen shot.

![UpdateTrelloCard.PNG](/t5/image/serverpage/image-id/10188iDCE84FA0746D4B83/image-size/large?v=v2&px=999 "UpdateTrelloCard.PNG")

Is there any Trello API available to get list of most recently edited/created card?


Answers:
author: Mike
body: Hi there,

Take a look at our reference page for searching via the API: <https://developers.trello.com/v1.0/reference#search-1>

Specifically of interest, both board_fields and card_fields can be filtered with "dateLastActivity" and "dateLastView"

Give that a shot and see if that gets you what you need!
How can I make card movement in trello dependent on a field or box being filled or checked
Asked by Justin Radomyski:

I have a trello board that is used to track the progress of sales orders. I would like to restrict movement of cards to archive unless an "invoiced" field is completed or checked.

At the moment we rely on the operator to check this, but they sometimes forget. This means that if we are looking up an archived job, we sometimes lose time trying to track down the invoice number


Answers:
author: Mike
body: Hi Justin,

Natively in Trello, there's no way to restrict movement like that, but I think you might be able to get the same effect with something like Butler for Trello: <https://butlerfortrello.com/>

There, I'm thinking you'll be able to set up a rule that if the card gets archived without that box being checked, it would send the card back. Zapier might be able to do this too, so that's another great resource you can check! <https://zapier.com/zapbook/trello/>
How to add comments to a task in trello checklist
Asked by Chad Stickley:

I know you can comment on a card but if you are asking questions or working on a task in a checklist within a card can you add comments to individual tasks?


Answers:
author: Matthew N
body: Hi Chad

There's not a way to add comments to individual checklists or checklist items, only the card itself.

You can send that idea to Trello via email at 'feature-ideas@trello.com' if you'd like.
Block document in a mail
Asked by Thierry l:

Hello

I'm adding task to trello via mail with a document inside. this document is for the other personne of the team but confidential. Is it possible to have the body of the mail in trello but not the document.

Regard


Answers:
author: Mike
body: Hi Thierry,

If you send an email to Trello with an attachment, Trello will always add that attachment to the card as well. I'm afraid it's not currently possible to prevent that from happening, except by not including the attachment on the email to Trello. I'll let the team know that's something you're looking for!