youngmon/atlassian-qna huggingface dataset:
Viewtracker dashboard: Unique Viewers
Asked by KA S:

The Viewtracker dashboard shows this "Unique Viewers" number. I'm looking at the stats for a specific space. Within that space there are many pages.

The question is, is this "Unique viewer" number a cumulative number of all unique page visits within that space? Or is it just unique visit for the entire space?  

e.g. When person A visits 2 different pages in space X, does it count it as 2 unique viewers, or 1 unique viewer?


Answers:
author: Mattia _bitvoodoo ag_
body: Hello KA S,

The "Unique Viewers" are single users that have visited the Confluence content. They are listed only once, no matter how many pages they have visited within the space or globally.

So in your example person A is 1 unique viewer.

On the Space Report it is listed how many page "Views" this user has generated within the space. In the Content Report the user is listed with the amount of "Times viewed" (how many times has this user viewed the page).

For more information on the Viewtracker app please consult the documentation <https://bitvoodoo-apps.atlassian.net/wiki/spaces/DOC/overview?mode=global> or get in touch with the bitvoodoo support team <https://jira.bitvoodoo.ch/servicedesk/customer/portal/2>

Kind regards


Tags: confluence-server

server

viewtracker
Uploading/Replacing PDF document on a confluence page
Asked by Kameron Jaff:

I'm having trouble completing the follow. Not as straight-forward as one would think.

This is the page below:

<https://everymundo.atlassian.net/wiki/spaces/CP/pages/381944064/Customer+Contracts+-+SOWs+MPSAs+NDAs+LOIs>


Answers:
author: Nic Brough -Adaptavist-
body: We cannot begin to help you without at least a description of "having trouble". For all we know, it might be an angry penguin jumping on your keyboard every time you head for the "upload" button.

If you want help with a problem from people, you do need to begin to explain what the problem actually is.

comments: author: Kameron Jaff
body: how do you delete a PDF/doc from an attachment macro - seems like mission impossible 10. not intuitive


Tags: cloud

confluence-cloud
Can I customize the Scroll Export PDF button?
Asked by Robert Gunn:

I'd at a minimum like to add a PDF icon and some color to the button which is currently suffering gray on gray violence (it's in a side bar).

Here's kind of what I'd like it to look like, but I cant get the icon and the button aligned (when I make the icon larger, it moves upward above the button).

![image.png](/t5/image/serverpage/image-id/152471iE57D86C8395385DD/image-size/large?v=v2&px=999 "image.png")

It would be even better if the icon could be inside the button making it clickable.

Thanks.

bg


Answers:
author: Thomas Rough _K15t_
body: Hi [@Robert Gunn](/t5/user/viewprofilepage/user-id/4487603) - I have added a screenshot of the response I wanted to add here as the Community comment section was not allowing me to publish due to an error - hopefully it helps.

![Screen Shot 2021-07-23 at 17.38.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/152622i54FB545DAFBC8CB8/image-size/large?v=v2&px=999 "Screen Shot 2021-07-23 at 17.38.46.png")

You should be able to copy this example code that was cut from the screenshot above:

```
button.scroll-pdf-launcher:before {
content: " ";
display: inline-block;
width: 14px;
height: 14px;
background: url(data&colon;image/gif;base64,R0lGODlhEAAQAMQAAORHHOVSKudfOulrSOp3WOyDZu6QdvCchPGolfO0o/XBs/fNwfjZ0frl3/zy7////wAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACH5BAkAABAALAAAAAAQABAAAAVVICSOZGlCQAosJ6mu7fiyZeKqNKToQGDsM8hBADgUXoGAiqhSvp5QAnQKGIgUhwFUYLCVDFCrKUE1lBavAViFIDlTImbKC5Gm2hB0SlBCBMQiB0UjIQA7)
} 
button.scroll-pdf-launcher{
background-color: #4CAF50;
}
```

Cheers, Thomas (K15t)


author: Patrick Vanhoof
body: I think you should contact k15t support for that, the Scroll author. Maybe they can add the functionality to the macro.


author: Dominic Lagger
body: Hi [@Robert Gunn](/t5/user/viewprofilepage/user-id/4487603)

Short answer:

This is not possible within the PDF scroll macro.

Long answer:

In fact, you probably could write a user macro, which displays your customized button and by clicking the button, you have to call the javascript logic for the "normal export button". Calling the normal export button is the most difficult part. I do not know how to do that.

Regards, Dominic


Tags: confluence-server

scroll-pdf

server
Set default starred spaces in Confluence Cloud?
Asked by Kristi Smith:

I am new to Confluence and am building a Confluence Cloud site for my organization. There will be 4 key spaces that will be accessed by our users. I like the Dashboard to be the homepage, but want to "star" these four spaces for each user by default, so when they login for the first time, the spaces are already on their dashboard.

Please let me know how to achieve this.


Answers:
author: Mikael Sandberg
body: You cannot set starred spaced to be default for each user, that is an individual user setting. You could use a theme app like [Refined for Confluence Cloud](https://marketplace.atlassian.com/apps/1221322/refined-for-confluence-cloud?hosting=cloud&tab=overview) to create the initial landing space and have those spaces listed there.


Tags: cloud

confluence-cloud
How to update two pages with duplicate content at the same time?
Asked by Lauren Timzen:

I am currently working on migrating information from multiple pages into a single page for ease of access.

For example:

My new, all-encompassing page might be called "ALL INFORMATION". The contents of ALL INFORMATION have the same content as multiple other pages (say, "EXAMPLE 1", "EXAMPLE 2", and "EXAMPLE 3").

Is there a way to edit one source, and have the information change in *both*sources?

So, if I were to edit a blurb in EXAMPLE 1, is it possible to get the same blurb in ALL INFORMATION to be edited in the same manner without having input the information twice, manually?

I am aware of the snippet feature, but since the excerpt feature can only be used once per page, it isn't exactly what I'm looking for.


Answers:
author: Nic Brough -Adaptavist-
body: Create the three pages Example1, Example2 and Example3 as normal.

Now create "All information", and instead of body text, use the include macro, such that the body of the page is just

{include: Eample1}

{include: Example2}

(include: Example3}

This will render all three pages as though they were on one page. Edit an example X page, next time "all information" is rendered, you'll see that change in it.

Not sure what you mean by "snippet" - it sounds like {excerpt} and (excerpt-include} though.


author: Matt Reiner [K15t]
body: [@Lauren Timzen](/t5/user/viewprofilepage/user-id/4487550)

Nic is on it. The Include Page macro is really great for this kind of thing. You might also consider building a "library" of all the content you reuse, so you can easily find and update things.

We go into how to do this in our guide here: <https://www.k15t.com/rock-the-docs/documentation-guide/content-reuse>
Cannot Add APPS from Apps MarketPlace as a Site Admin
Asked by Tech Admin Cognotiv:

Hi Guys,

I can't add apps from marketplace as Site Admin. Any suggestion for the work around?

If I access through the Drop Down Menu APPs Manu, the system asking me to ask admin for permission.

If I access through the Administration at the left, I will end up with 404.

Wrote to support yesterday, only get a standard email response.

Advance Thanks for the advice how can I resolve this.

Thanks


Answers:
author: Mikael Sandberg
body: Hi [@Tech Admin Cognotiv](/t5/user/viewprofilepage/user-id/4487513),

Welcome to Atlassian Community!

Being a site admin does not grant you admin permissions in the products you are using, it only gives you permission to manage users, groups and product access. You have to be a product admin in order to configure a specific product. You can find more information about it here, [Give users admin permissions](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/)

comments: author: Tech Admin Cognotiv
body: Hi Mikael,

Thanks for your information.

However, I don't seems like able to add myself anywhere in the Confluence as Product Administrator.

![Screenshot 2021-07-23 at 6.14.33 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152473iFBC05D37D77F3F6B/image-size/large?v=v2&px=999 "Screenshot 2021-07-23 at 6.14.33 AM.png")

I can do this easily in Jira, but not confluence.

Thanks


author: Tech Admin Cognotiv
body: Although I already added myself as Product Admins.

From the screen shot above, seems like Product Admins do not have the right to Product administration.

Is this product really working?


author: Mikael Sandberg
body: Okay, it looks like the admin groups haven't been added to Confluence. Go to Product access and add administrators and site-admins to Confluence, that should grant you product admin permission.


author: Tech Admin Cognotiv
body: Hi Mikael,

Thanks! Yes, we need to manually add ourself to the product access. Which I still think is a little bit strange.

Anyway, Appreciate your help and time!!


author: Tech Admin Cognotiv
body: Anyway, I am in Standard Plan under Trial, and is ready to pay if this things works. I have another account with Jira (Paid - Standard) not an issue.

comments: author: Tech Admin Cognotiv
body: Plus, I already add all the payment details.


Tags: cloud

confluence-cloud
How to create a link to the current version of a page, not the latest version
Asked by Mark Sapossnek:

We use both Jira and Confluence. We'd like to link our stories to a specific version of a Confluence page. It will usually be the current version of the page, but we want the link to always go to that version, even if newer versions of the page are published.

A story is usually written against the current version of the page, so it should be linked to that version.

However, while it's possible, I don't see an easy way to get a version-specific link to the **current** version of a page.

For example, I have a page with 2 versions. If I go to Page History and copy a link to an older version of the page I get exactly what I want:

[https://covaris.atlassian.net/wiki/pages/viewpage.action?pageId=902561793\&pageVersion=1](https://covaris.atlassian.net/wiki/pages/viewpage.action?pageId=902561793&pageVersion=1)

But if I copy a link to the current version, I get this, which always goes to the current version:

<https://covaris.atlassian.net/wiki/spaces/S1/pages/902561793>

I can get what I want by modifying the first link to specify version 2:

[https://covaris.atlassian.net/wiki/pages/viewpage.action?pageId=902561793\&pageVersion=2](https://covaris.atlassian.net/wiki/pages/viewpage.action?pageId=902561793&pageVersion=2)

Is there a simple way to create a version-specific link to the current version of a page?


Answers:
author: Matteo Gubellini _SoftComply_
body: Hi,

A bit over time, but we have just released a free up that has this feature

[https://marketplace.atlassian.com/apps/1229624/softcomply-toolbox-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1229624/softcomply-toolbox-for-confluence?hosting=cloud&tab=overview)

Regards

Matteo


author: Dominic Lagger
body: Hi [@Mark Sapossnek](/t5/user/viewprofilepage/user-id/1376493)

Your approach to get the link is the best. I do not know any other option.

You have to modify the URL.

Regards, Dominic


Tags: cloud

confluence-cloud
Why does confluence stop working while I start writing?
Asked by Kamal Mirnezami:

when I start to write on a page, confluence stops and doesn't work anymore.


Answers:
author: Kamal Mirnezami
body: Unfortunately, it happens constantly and in all spaces, not only in Confluence but also in Jira!

But yet I haven't tried any other browser. I'll try it.


author: Ignacio Aredez
body: This is not normal at all, does it happen to you constantly? have you tried with other browsers? is it a specific space or in all of them?


Tags: cloud

confluence-cloud
JSD Help Desk Search and Confluence article labels?
Asked by Aaron Mccollough:

Does the search from the JSD Help Desk / Customer Portal use article labels from Confluence to identify relevant articles or not? I've set up labels for some articles, the search only seems to display results that contain the searched word in the article title...

1) Search for "licen" only turns up "Under which license can I publish my work?"

![Screen Shot 2021-07-22 at 3.20.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152452i444DB4AC155D0EDB/image-size/large?v=v2&px=999 "Screen Shot 2021-07-22 at 3.20.44 PM.png")

2) But label "licences" has been added to "Can I Upload My Article To..."

![Screen Shot 2021-07-22 at 3.21.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152453i7548D9C84A7A85E2/image-size/large?v=v2&px=999 "Screen Shot 2021-07-22 at 3.21.32 PM.png")

![Screen Shot 2021-07-22 at 3.22.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152454i6F9C16267934417D/image-size/large?v=v2&px=999 "Screen Shot 2021-07-22 at 3.22.14 PM.png")


Answers:
author: Aaron Mccollough
body: Hm... looks like it does work, but one has to type in the complete label "license," and the first several letter are not enough to render a result...


Tags: cloud

confluence-cloud
Add restrictions to an entire page tree
Asked by Nick_anderson:

I have invested significant time and effort into our page tree and realize that all my users have the ability to edit anything they want. Instead of having to go through the dozens of parent and child pages I've created and restricting each page, is there a setting (I've missed) that would allow me to extend restrictions across the entire page tree?


Answers:
author: Clark Everson
body: Hi [@Nick_anderson](/t5/user/viewprofilepage/user-id/4341737)

Without knowing the configuration, it's hard to say if you missed a setting, but I would highly recommend against restricting every page.

For Space permissions you can limit who has Edit Access to begin with in the space.

Also pages inherit the restrictions from their parent so you only need to restrict the parents. When you restrict the children you are creating a lot more work unless a child needs a specific restriction that isn't in the parent. Anytime you need to grant access you will need to do 10 steps instead of 1.

Hope this helps and welcome to the community!

Best,

Clark

comments: author: Mikael Sandberg
body: Edit restrictions are not inherited, as outlined here, [Add or remove page restrictions](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/#AddorRemovePageRestrictions-Anyonecanview-somecanedit).


author: Nick_anderson
body: thanks Everyone, [@Clark Everson](/t5/user/viewprofilepage/user-id/4189633) "Also pages inherit the restrictions from their parent so you only need to restrict the parents."

I was able to manage edit restrictions of the 5 parents from my tree! we're all set thanks!


author: Andreas Purde
body: Dear [@Nick_anderson](/t5/user/viewprofilepage/user-id/4341737)

As [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579) indicated edit restrictions are NOT inherited. So just restricting edit permissions on the 5 parents does not help.


author: Patrick Vanhoof
body: You might consider putting the page tree in a separate space and restrict editing on the space level.


Tags: cloud

confluence-cloud

page-tree

restriction
Failed Migration...Attachments
Asked by Scott Scheidemantel:

I upgraded our simple confluence server instance to cloud and it failed on attachments for 2 spaces. These did not come up in review and was unaware of any correction.

What is the resolution for this issue?

Scott


Answers:
author: Nic Brough -Adaptavist-
body: It is a copy, not a move, but I would always recommend a full backup before migration.


Tags: cloud

confluence-cloud
Parse JSON objects on Confluence page?
Asked by Viktor Kuzmychov:

I need to show data from JIRA custom field (Table Grid NG, which is available as JSON obj) on the Confluence page.

What is the best way to do that? I tried to look for a plugin that works with JSON objects but couldn't find anything suitable.


Answers:
author: Dominic Lagger
body: Hi [@Viktor Kuzmychov](/t5/user/viewprofilepage/user-id/4417128)

There are a lot of apps which can handle JSON. ([marketplace JSON](https://marketplace.atlassian.com/search?product=confluence&query=json))

But I think you want to get the data by REST, and you do not want to copy paste the JSON.

So I would suggest you to use [PocketQuery](https://marketplace.atlassian.com/apps/1211199/pocketquery-for-confluence-sql-rest?hosting=cloud&tab=overview). We use this to get data from other systems, like Jira. I'm not sure, if the app can display the JSON obejct correctly...

[@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931) : Can PocketQuery handle a JSON Object in the REST answer and display it correctly?

Regards, Dominic

comments: author: Sven Schatter _Lively Apps_
body: Thanks for tagging me [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)! :)

Yes, this is one of the primary uses cases of PocketQuery. In the Cloud version, PocketQuery has a mechanism that automatically makes it possible to display JSON objects, no matter what they look like, as a table.

On Server, you might need to write a Converter (which is a simple JavaScript function) to format your data into table.

E.g. if your result looks like this:

```
{
  "project": "ABC",
  "count": 235,
  "issues": [
    {"key": "ABC-1", "summary": "foo", ...},
    {"key": "ABC-2", "summary": "bar", ...},
    ...
  ]
}
```

You will need to have Converter function like this:

```
function convert(json) {
  return JSON.parse(json).issues;
}
```

So that PocketQuery receives the following data and can render it correctly as a table:

```
[
  {"key": "ABC-1", "summary": "foo", ...},
  {"key": "ABC-2", "summary": "bar", ...},
  ...
]
```

This might look a bit complicated at first, but is actually very simple once you understand how it works. If you decide to go with PocketQuery and have any questions or need help with your Converter, don't hesitate to [raise a ticket with us](https://go.livelyapps.com/support). :)

Cheers,  
Sven


Tags: confluence-server

server
Table formatting
Asked by Alanna.Holden:

I have a basic table on one of our work pages that has columns for employee name, shift schedule, phone #, email. When I edit the table it looks perfect, all data in a single row across the table for each employee, except for some where there is occasionally a second row (example, first row of the cell has weekday work schedule, second row of cell has the weekend work hours).   
But after editing and saving, the table on the live page is not as wide as it is in the edit page, causing cell data to carry over into the second row when it shouldn't (now the first name is on the first row of the cell and the last name is on the second).   
I can't adjust the column sizes in the edit page, because the table looks perfect in the edit page, there's nothing to adjust.  
Any help would be appreciated!


Answers:
author: Brant Schroeder
body: [@Alanna.Holden](/t5/user/viewprofilepage/user-id/4487021) Welcome to the Atlassian Community

Can you please share a screenshot so I can see what is happening and what version of Confluence you are on.
Failed import
Asked by Matteo Gubellini _SoftComply_:

Hi,

I'm getting an import error as below:

![Screenshot 2021-07-22 161908.png](/t5/image/serverpage/image-id/152402iE3C44DB519155504/image-size/large?v=v2&px=999 "Screenshot 2021-07-22 161908.png")

The same space can be imported on other instances no problem and I'm an Admin in the instance. Any idea?

Thanks

Matteo


Answers:
author: Huwen Arnone _Deiser_
body: Hi, [@Matteo Gubellini _SoftComply_](/t5/user/viewprofilepage/user-id/641360) ,

Maybe you could find an answer on this thread \>\> <https://community.atlassian.com/t5/Confluence-questions/Confluence-Import-fails/qaq-p/684736>

Or in this page of the Confluence Knowledge Base \>\> <https://confluence.atlassian.com/confkb/after-a-failed-space-import-it-s-not-possible-to-re-import-because-of-leftover-space-data-217743668.html>

I hope you could solve this.

Regards!


Tags: cloud

confluence-cloud
Confluence Tomcat
Asked by Matt Stevenson:

We'd like to monitor some Tomcat performance metrics for our on-premise Confluence environment, but that relies on the Tomcat manager which does not appear to be included in the Tomcat environment packaged up with Confluence. Is there a supported way for us to enable it?


Answers:
author: Daniel Eads
body: Hi [@Matt Stevenson](/t5/user/viewprofilepage/user-id/4359996) , welcome to the Community!

For native tooling, I'd suggest using JMX to monitor, which you can do remotely using the [JConsole client](https://docs.oracle.com/javase/8/docs/technotes/guides/management/jconsole.html). This does require adding a flag to Confluence's setenv file to configure which port JMX should be available on. Full directions for getting started with JMX and what metrics you can use it to monitor are listed on [Live Monitoring Using the JMX Interface](https://confluence.atlassian.com/doc/live-monitoring-using-the-jmx-interface-150274182.html) .

If you have application performance monitoring tools (such as New Relic) in your environment, you can also use those to collect application metrics for Confluence. We've got a solid list of [tools you can use to monitor Confluence](https://confluence.atlassian.com/enterprise/tools-for-monitoring-your-data-center-application-942851919.html) to check out!

Cheers,  
Daniel


Tags: confluence-server

server
HOw do i increase the font size of my placeholder text in instant search
Asked by bitcoin man:

I have instant search macro for my main space. My first issue was trying to figure out how to increase the height of my search bar which isnt something thats offered within edit features on the instant search bar.

I had to use the custom css macro and do something like this

.plugin_instantsearch_searchbox { height: 35px; }

Now how do i increase the font size for my place holder text for the "search" verbiage

I tried

    font-size: 50px;

But didnt work. Can someone help.


Answers:
author: Brant Schroeder
body: [@bitcoin man](/t5/user/viewprofilepage/user-id/4433967) Welcome to the Atlassian Community

Can you share a screenshot of what you are trying to change? With that, I should be able to provide some CSS that will help you.

comments: author: bitcoin man
body: Sorry Brent. I missed this and my apolgies. I have attached a screenshot. This is the search macro and the search buttone is too small. How do i increase the button size to make it bigger.![search tiny.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/157531i56F49C8D7A434729/image-size/large?v=v2&px=999 "search tiny.PNG")


author: Brant Schroeder
body: [@bitcoin man](/t5/user/viewprofilepage/user-id/4433967) What page are you on? /wiki/search?


Tags: cloud

confluence-cloud