youngmon/atlassian-qna huggingface dataset:
Do you have any API Endpoint to retrieve only the details about the Site owner?
Asked by Gajapriya Masilamani:

I want the site owner details to use it in my application.Site owner is the user who creates that Confluence site.But I couldn't able to find an endpoint which can provide the site owner details alone.

I used this API Endpoint to get details [https://developer.atlassian.com/cloud/confluence/rest/#api-search-user-get?](https://developer.atlassian.com/cloud/confluence/rest/#api-search-user-get)cql=type=user about all the users in the site.But my requirement is to get the site owner details only.

If anyone knows that API Endpoint,kindly share the same.


Answers:
author: Ang?lica Luz
body: Hi Gajapriya,

Thank you for reaching out to Atlassian Community!

Currently, there is no API to get this information. Usually, the person who creates the site is the main billing contact and we can't get this information using API.

We don't have any feature request suggesting the implementation of this ability, so please, feel free to raise one on jira.atlassian.com (project CLOUD) adding more details and information about why this feature is important for your environment.

Regards,  
Ang?lica

comments: author: Gajapriya Masilamani
body: Hi Angelica,

Thank You for your response.

For now we don't need this feature.If we need this feature in future, will raise one on jira.atlassian.com.

Regards,

Gajapriya


author: Gajapriya Masilamani
body: Hi Angelica,

Thank You for your response.

Now, we used this API Endpoint https://{sitename}.atlassian.net/wiki/rest/api/group/site-admins/member to get the site admin details.

If any further info is needed in future, will raise one on jira.atlassian.com.


Tags: atl-adm

cloud

confluence-cloud
Permission for download word, exel, pdf without asking
Asked by Lucie Toorenaar:

I uploaded pdf files, word documents and exelfiles in my space and page. How do I give permission to my colleagues without asking permission for every document? I checked Confluence, but only see to export the space, not the page on which those documents are.

Please support.


Answers:
author: Diego
body: Hello [@Lucie Toorenaar](/t5/user/viewprofilepage/user-id/3577496) ! It seems that we need to look into the permissions and restrictions of your pages and spaces. I am not really sure if you are using our Cloud or Self-hosted platforms, so here is the documentation for both, Lucie:
> * ++**[\[Confluence Server\] Permissions and restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html)**++
> * ++**[\[Confluence Cloud\] Permissions and restrictions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)**++

If you need everyone to be able to see the attachments, you should change the space permissions to allow everyone (*++via group or individual permissions++*) to access the space.

Also, if there are page restrictions on the pages in which the attachments are found, you need to remove those. The current issue might be caused due to the fact that those users do not have access to your space or page.

Let us hear from you, Lucie!

comments: author: Lucie Toorenaar
body: Hi all,

sorry for the delayed answer. the answer was very useful, I already changed the space permissions.

Thanks again for support.


author: Diego
body: Hey, thanks for reaching back, [@Lucie Toorenaar](/t5/user/viewprofilepage/user-id/3577496) ! Glad to hear that your issue is now solved.

Come share with our community in the future!


Tags: new-to-confluence
Different styling while inserting a page
Asked by tpilpin:

I created two pages based on the "new editing experience".

Pages created with this option seems to have a bit of different styling compared to pages formerly created - which is ok.

Now while inserting one page into another by using the standard 'page include' macro, the included page has a different style (eg. table heading colors are different, font-size is different). Left column is the included page:

![2019-10-15_113050.jpg](/t5/image/serverpage/image-id/69423iB934FAB1AD60C97E/image-size/large?v=v2&px=999 "2019-10-15_113050.jpg")

While viewing the included page standalone, new styles are adapted (which is what I expected)!

Also interesting, while editting the page, the live macro view of the included page is using the the new styling:![2019-10-15_112954.jpg](/t5/image/serverpage/image-id/69422i5A23CF6292CAA99C/image-size/large?v=v2&px=999 "2019-10-15_112954.jpg")

Once I publish the page however the styling is changed again!


Answers:
author: Diego
body: Hello there, [@tpilpin](/t5/user/viewprofilepage/user-id/3597982) !

Well, let me start by saying that I can quite easily replicate this issue within my own instance. Matter of fact, I found a report pointing exactly to this issue.

Here, take a look:
> * ++**[\[Confluence Cloud\] \[CONFCLOUD-66520\] Include Page macro ignores width setting and displays content in old editor style](https://jira.atlassian.com/browse/CONFCLOUD-66520)**++

Currently, there is no workaround for this behavior. I would encourage you to *++vote and watch++* this report. Voting helps to increase the issue?s visibility and watching it will keep you up to date with everything that happens there!

Let us hear from you. Looking forward to your reply!


Tags: questions-for-confluence
Story descriptions ordered list nesting using only numbers instead of eg. 1. a. i.
Asked by nick:

I see nested ordered lists with numbers only, my colleagues see the same list with alternating numbers, letters etc. (See attached image examples) This causes a lot of confusion.  

Is this some config change I missed?  
It wasn't like this before.  

How can I fix this?![Screenshot 2019-10-15 at 10.46.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/69417iC247385B94BBE67C/image-size/large?v=v2&px=999 "Screenshot 2019-10-15 at 10.46.17.png")


Answers:
author: nick
body: SOLVED!  

If you revert to "old view" of Jira page, it works as expected. "New" version breaks this.

comments: author: stevenzeck
body: [@nick](/t5/user/viewprofilepage/user-id/3597884) what is "old view" vs "new view"? What are you clicking?


Tags: cloud

confluence-cloud

jira
Unable to get admin access
Asked by PAT:

I'm not able to get admin access to Confluence. We don't have documentation and credentials to access. I tried http://\<server_ip\>/admin, tried to recover password for admin user but I don't know what email are connected to the admin, probably an ex colleague.  
Now I need to upgrade our Confluence installation but, withoud admin access, I can't activate the license.


Answers:
author: Yogesh Mude
body: HI [@PAT](/t5/user/viewprofilepage/user-id/717126)

Please have a look at the Atlassian article for recover your admin right.

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html?_ga=2.9384434.677014898.1515586480-427719745.1514883733>


author: PVS
body: Hi [@PAT](/t5/user/viewprofilepage/user-id/717126)

Go To Database and check once The Email Id Shows In there

comments: author: PAT
body: how can I get access to database? At the moment I have user access to web interface and SSH root access to server.


author: PVS
body: [@PAT](/t5/user/viewprofilepage/user-id/717126) You Can Ask For Your DAtabase Team Person who creates the Database Credentials That Time You Can Get the Data OF Adminuser


author: PVS
body: Hi [@PAT](/t5/user/viewprofilepage/user-id/717126)

Look At the [@Yogesh Mude](/t5/user/viewprofilepage/user-id/3551575) Document also


Tags: confluence-server

server
Display count of Jira issues without suffix "issues" in confluence page
Asked by Arvind Sinha:

I have a confluence page in which I want to fill count of issues based on my pre-defined Jira queries using Jira Issues Macro (via JQL). The returned value is always having a suffix "issues". How to get only he number without the suffix?

My query is related to the Jira Macro page <https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi [@Arvind Sinha](/t5/user/viewprofilepage/user-id/3597599) ,

If you insert the issue count option in a table cell, You can remove the word 'issues' with the help of the Table Transformer macro (the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app).

Please find the detailed instructions in the answers to [this question](https://community.atlassian.com/t5/Confluence-questions/How-to-insert-Jira-issue-filter-in-quot-Total-Issue-Count-quot/qaq-p/1466616).

comments: author: Arvind Sinha
body: Hello [@Natalie Paramonova \[Stiltsoft\]](/t5/user/viewprofilepage/user-id/1779341) ,

Thank you so much for this help. It works.

However, with this the clickable links with the numbers are also removed, so we can't go to the list of filtered jira issue by clicking the numbers. Is there any way to achieve that as well?


author: Natalie Paramonova [Stiltsoft]
body: Hello [@Arvind Sinha](/t5/user/viewprofilepage/user-id/3597599) ,

You can apply the following query to preserve Jira filter links:

SELECT T1.'Date',  
FORMATWIKI( "\["+(T1.'Count'-\>split(" issues")-\>0::number) +"\|" +  
T1.'Count'-\>tfView-\>match("href=(\[\^ \>\]\*)")-\>1-\>slice(1, -1)  
+ "\]"  
) AS 'Count'  
FROM T\*

![Screenshot 2021-09-28 at 17.18.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/162443i4FF5511959B33D55/image-size/large?v=v2&px=999 "Screenshot 2021-09-28 at 17.18.00.png")


author: Behckam

author: Ramu
body: Hi Natalie [@Stiltsoft Support](/t5/user/viewprofilepage/user-id/4550250) ..

Your code of FORMATWIKI logic works wonder and im able to utilise it .. just a little ask ..

This code of yours works fine in general except one scenario .. i.e.,

whenever, there is issue count as '1' then it throws/returns 'NaN' ... tried my luck of tweaking the code but nothing so far ..

Please help on this ..

To conclude, it works wonder for all the numbers BUT, when the count is '1' .. it returns 'NaN' ..


author: Amith Mathur _Appfire_
body: Hi [@Arvind Sinha](/t5/user/viewprofilepage/user-id/3597599) ,

Welcome to the Atlassian Community. If you are referring to "issues" which is displaying the issue count on a Confluence page, "100 issues", then it is the default one and it cannot be removed.

Thanks,

Amith Mathur


Tags: confluence-server

server
How do I create a new blueprint?
Asked by Stuart Mills:

Hi everyone,

How do I create a new Blueprint for JIRA Confluence Cloud?

I want to create a client 'space' on confluence that has an extensive hierarchy. Issue is, I have many clients, and the structure of information I'm documenting for each of my customers is mostly the same. Here's a quick example of what I'm looking to achieve.

I would like this 'skeleton' of templates to be created using the blueprint and templates features so that all my staff need to do is fill out each section.

Each template (e.g. 'Office location', or 'Solution Design') will have it's own page of various headings, tables, images, files, lists, etc.

Client Space  
\> Customer Info  
\> \> Who  
\> \> What  
\> \> Why  
\> Location  
\> \> Office location  
\> \> Customers  
\> Solution  
\> \> Requirement Specification  
\> \> Solution Design  
\> \> UAT Implementation  
\> \> Go-Live  
\> Troubleshooting  
\> \> Known Issue Register  
\> \> Key Technical Resources  
\> Incident Information  
\> \> SLAs  
\> Current Projects  

You get the jist of what I'm trying to do.

Thanks

Stuart


Answers:
author: Shannon S
body: Hello Stuart,

Thank you for raising this question. Blueprints are something that need to be developed separately and then installed on Confluence. It will require some programing knowledge to accomplish.

Have a look below for information on how to do that:

* [Confluence Cloud Blueprints](https://developer.atlassian.com/cloud/confluence/blueprints/)

If you have any trouble, you can raise a question at the [Atlassian Developer Community](https://developer.atlassian.com/resources).

I hope that helps!

Regards,

Shannon

comments: author: Stuart Mills
body: Thank you Shannon,

Looks like I'm whipping out my Visual Studio in my spare time.

Regards

Stuart


author: Alex Wicked
body: Hello, It is possible to develop blueprint page confluence cloud instantiate a single time


author: Shannon S
body: Hello [@Alex Wicked](/t5/user/viewprofilepage/user-id/1188949),

Thank you for your follow-up. Could you clarify exactly what you're trying to do?

A single page in Confluence does not require a Blueprint, but can be created using a [page template](https://support.atlassian.com/confluence-cloud/docs/pre-format-your-content-with-templates/). A Blueprint is generally for a set of actions that you will be repeating multiple times, requiring more than the creation of a single template. They are more complicated than a single template, which is why they need to be developed programmatically.

If you're only going to use the Blueprint once, you may not need to develop an entire Blueprint surrounding those actions.

I hope that helps, but I will await your clarification if you still have any doubts.

Take care,

Shannon


author: Alex Wicked
body: thank you very much Shannon :D


author: Shannon S
body: You're welcome [@Alex Wicked](/t5/user/viewprofilepage/user-id/1188949)! I hope that helped, but let me know if you have any more questions. :)

Shannon


Tags: confluence-cloud
What happens when I edit text that was used to create an issue/product requirement?
Asked by David.Jorgenson:

Are the changes I made in that scenario reflected in the ticket created? Or do I need to update the ticket separately?


Answers:
author: ST Kambor-Wiesenberg
body: Hi Dave,  

If I understand your question correctly, then you have to change the information in the issue as well. The text out of Confluence (select text + create new issue) is only used to initialize the issue.

regards,  
ST


Tags: cloud

confluence-cloud
new editing experience
Asked by Jinu John:

I tried to use the new editing experience last night and I see few features that were available in the previous editing experience were no longer available.

1. Indent/Outdent buttons are no longer available

![Indent.png](https://community.atlassian.com/t5/image/serverpage/image-id/69351i2D08E97CAA7C3F28/image-size/large?v=v2&px=999 "Indent.png")

2. Picture Border and Sizing are no longer available

![Picture Border and size.png](https://community.atlassian.com/t5/image/serverpage/image-id/69352i48A6FAA1CC63D386/image-size/large?v=v2&px=999 "Picture Border and size.png")

Could you please let me know if these are no longer available or are they in a different place now?


Answers:
author: Shannon S
body: Hello [@Jinu John](/t5/user/viewprofilepage/user-id/3597030),

Welcome to Atlassian Community. Happy to help you with this. According to our [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html), many of these features are on the way or are being looked into.

1. **Indentation** - We are working on an indentation solution:
   * [CONFCLOUD-65755](https://jira.atlassian.com/browse/CONFCLOUD-65755) *Create indented action lists*
2. ***Picture Border and*** ***Sizing** -* Resizing on a grid is currently available, but there's a feature request to be able to size by pixel:
   * [CONFCLOUD-67554](https://jira.atlassian.com/browse/CONFCLOUD-67554) *Resize image by pixel on new editor*.
   * Image effects are on our short-term roadmap, and you can follow the feature request here: [CONFCLOUD-68220](https://jira.atlassian.com/browse/CONFCLOUD-68220) *Image Effects (Borders, Taped Edges)*

I hope that helps, but let me know if you have any questions about this.

Regards,

Shannon


Tags: cloud

confluence-cloud
Copy Page and Updates
Asked by Katie Dreaper:

If I copy a page to a new space, will updates made in the original space be reflected in the copied page and vice versa?


Answers:
author: EPS Software Engineering AG
body: Hi [@Katie Dreaper](/t5/user/viewprofilepage/user-id/3597267)

If you want to have that, better use the macro "Include Page".  

Regards,  
Stephan

comments: author: Katie Dreaper
body: Good to know! I'll try that out. Thanks [@EPS Software Engineering AG](/t5/user/viewprofilepage/user-id/3511193)


author: Ravya
body: Hi [@Katie Dreaper](/t5/user/viewprofilepage/user-id/3597267) ,

If you copy a page to a new space, then updates made in the copied page **will not** reflect in the original space and vice versa..

--Ravya

comments: author: Katie Dreaper
body: aw bummer! Thanks for the response [@Ravya](/t5/user/viewprofilepage/user-id/2912058)


Tags: new-to-confluence
How to display name of active JIRA sprint in a Confluence page?
Asked by Jeanne:

Most of our Confluence spaces are open to all but you have to explicitly request access to a JIRA project. So how can I display the name of the active sprint (and maybe other sprint relevant info) in a Confluence page.


Answers:
author: Jeanne
body: Hi, thank you. nice to meet you too. No not really. All relevant users in organisation have JIRA licenses i believe. However not all users have by default access to all JIRA projects - access has to be applied for via service desk by each for every required JIRA project.

Also in order to provide a better user experience we are trying to provide a summary page of each project to as Execs, managers, etc. this page then should display release plan, road map, stats etc. That is possible already. However, I need to provide name of active or current spring on summary page as well. I hope this makes sense? :)

comments: author: Shannon S
body: Jeanne,

It does make sense; I wanted to be sure your question wasn't about how to display that data to users who are not licensed Jira users. Note that they cannot simply be Jira Service Desk customers, but fully licensed Jira users with Browse permissions to that project.

Once you can confirm they have been granted permissions to that project, you can display the Sprint field using the [Jira issues macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html). The Jira issues macro will display the name of the Sprint next to your issues. You won't be able to just display the Sprint name, it will need to be included with the issue details. Your JQL can be set to "Sprint in openSprints()" to list all active Sprints.

I hope that clarifies things, but let me know if you have any questions.

Regards,

Shannon


author: Cronje van Heerden
body: To have a line item that just shows the sprint name, I created an additional Jira query that only shows max 1 item, and only the sprint name, and used it as a heading towards a similar macro that shows a table of the issues contained in the sprint.


author: Shannon S
body: Hello Jeanne,

Welcome to Atlassian Community. It's nice to meet you!

In order to view details of a Jira project, you need to be a licensed Jira User. Is this the issue you're encountering, or is there some other behavior that you're running into?

Regards,

Shannon


Tags: confluence-server

jira

jira-software

server

sprint
where is the user proile macro?
Asked by Aimee Kraschinsky:

Documentation says click icon to "add more macros" but the icon says "add more content", and user profile is not listed on the drop down menu.


Answers:
author: Pavel Junek
body: Hi [@Aimee Kraschinsky](/t5/user/viewprofilepage/user-id/3596979),

Welcome to Atlassin community!

Do you mean "User Profile" macro?

In Edit page -\> click to symbol + -\> Other macros -\> type User Profile

![Screenshot 2019-10-14 at 20.45.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/69349i83341744AFA3DB8D/image-dimensions/193x292?v=v2 "Screenshot 2019-10-14 at 20.45.05.png")

![Screenshot 2019-10-14 at 20.44.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/69350i42E61E7AB431B46E/image-dimensions/452x127?v=v2 "Screenshot 2019-10-14 at 20.44.55.png")

Cheers!

Pavel

comments: author: Aimee Kraschinsky
body: Thank you!


author: Pavel Junek
body: Hi Aimee,

Your Welcome!

If my answer help you, please press the Accepted Answer button next to the answer. This will let other Atlassian community users know that this issue has been resolved.  
Thanks a lot!  
Pavel


Tags: confluence-server

new-to-confluence
Adding comment section to calendar
Asked by Sareen:

I am wondering if there is any way to add a comment section below a calendar.


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Sareen](/t5/user/viewprofilepage/user-id/3596973) ,

We can not add the comment section below a calendar. We can add a comment in the confluence page having the Team Calendar macro.

Thanks,  
Manisha


Tags: cloud

confluence-cloud
Confluence Not Loading After 1903 Update
Asked by support@colonyridge.com:

We're hosting Confluence on a Windows 10 Pro machine. After installing the 1903 update, Confluence would no longer load for clients. After removing the update and restarting, everything worked. Are there any issues to look out for with this windows update?


Answers:
author: Diego
body: Hello there, [support@colonyridge.com](/t5/user/viewprofilepage/user-id/1318788) !

What I understand is that *++Confluence stopped working after an upgrade++* of the hosting operating system. The system was updated to Windows 10 version 1903, for that matter.

I was *++not able to replicate the issue on my Windows 10++* machine. It is currently running Windows 10 version 1903, just like your server. My instance started as expected and was accessible right after.

With this in mind, I would like to try and investigate this occurrence a little bit further. Shall we? Here is what we can start to look into:
> 1. *Is Confluence actually starting after the server update?*
> 2. *Is there any error thrown when users try to access the instance after the upgrade?*
> 3. *Is the instance accessible via localhost?*
> 4. *Is Confluence running as service or is it manually started after each machine restart?*
> 5. *Is the machine actually reachable via network after the upgrade?*
> 6. *Are there errors in your Confluence logs after the Windows update?*

This ++*SuperUser*++ article might help with the task of testing if the server is available:
> * ++**[\[StackExchange - SuperUser\] How to discover if a specific address/port is reachable?](https://superuser.com/questions/128775/how-to-discover-if-a-specific-address-port-is-reachable)**++

Also, here is where you should find all relevant Confluence logs:
> *\<confluence-home\>/logs/atlassian-confluence.log*

And here is where we can find the tomcat logs:
> *\<installation-directory\>/logs*

If there are *++errors present++* when users try to access the instance, please *++share some screenshots++* of them with us! Just be careful not to share sensitive information about your instance here in the community.

Our community is an *++open space where everyone can see everything.++* Sharing sensitive data is *++not advised.++*

Let us hear from you, Jared! Looking forward to your reply.


Tags: confluence-server

server
Admin Settings and how to access
Asked by Leena Jughdharree:

how to access the Admin Settings to perform the steps below:

Go to Admin \> General settings and from here you can change the attachment limit. See [Configuring Attachment Size](https://confluence.atlassian.com/doc/configuring-attachment-size-150040.html) for more information from Space URL. I have admin rights to that Space.


Answers:
author: Mikael Sandberg
body: In order to get to the admin settings you need to be Confluence admin, space admins do not have that permission.