youngmon/atlassian-qna huggingface dataset:
Free Plan Viewer limit
Asked by Josu? Gonz?lez Zamora:

This appears to be a very simple question that is getting harder the more I look into it.

I want to know if under the Free plan, I can have 1 person (Me) registered and editing and adding knowledge articles, and my commmunity around 30 or so people just having permission to read and navigate through said knowledge articles with or without login.


Answers:
author: Brant Schroeder
body: [@Josu? Gonz?lez Zamora](/t5/user/viewprofilepage/user-id/5148366) Welcome to the Atlassian community

If you would like to use anonymous access - <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/> you will need to be on the standard plan. This would allow you to open the site up without having individuals log in to see the KB. This would also open it up to everyone.

You could use possibly use guest access when it is released. This is on paid accounts as well and you get 5 guests per each paid account. <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

You could also get a free service management site and set the knowledgebase to be searchable through the service management portal. This would require individuals to create an account and you would have some control over who sees the information without having added costs.

The last option is to pay for accounts and provide access to the information through the accounts.


Tags: cloud

confluence-cloud
Is there a way to include an information box into a nembered list?
Asked by Mark Baklarz:

I want to have comment boxes in parts of a numbered list used as a workflow.

Adding Info, Note, Caution, etc will add below the numbered list and not inside it.

I got around this by including an image of what I want, but it will not scale correctly when the window is resized. I don't see markup code to do this.

Thanks.

![Screen Shot 2023-02-15 at 16.28.29.png](/t5/image/serverpage/image-id/240473iBB99EF16BE2F6653/image-size/large?v=v2&px=999 "Screen Shot 2023-02-15 at 16.28.29.png")


Answers:
author: Andy Gladstone
body: [@Mark Baklarz](/t5/user/viewprofilepage/user-id/5148362) Welcome to the Atlassian Community.

What you are referring to is nesting. The ability to nest a macro or element inside a numbered or bulleted list.

Unfortunately this is not currently available in Confluence. The Product Team does have this on their roadmap and started research on it, but the way Confluence works today it is not possible.

There is an open request for this in JAC that you can vote and follow.

<https://jira.atlassian.com/browse/CONFCLOUD-67862>

Hope this helps!

comments: author: Andy Gladstone
body: [@Mark Baklarz](/t5/user/viewprofilepage/user-id/5148362) if my answer helped you, kindly mark it as accepted so others looking for similar issues can find it.


author: s_delugan
body: Similarly, I noticed that you cannot next text panels. If I recall correctly, there used to be an option to create an Info panel and add a separate Warning panel within it. You cannot put a table within a panel either.


Tags: cloud

confluence-cloud
How to create "Ask A Question" page using available template with in the current space?
Asked by Devaraju Angamuthu:

When I tried to create a confluence page using "Ask A Question" template, I am getting permission denied error message. I am the site admin but not sure what other permissions are required to create this page. Please help


Answers:
author: Craig Nodwell
body: Hi [@Devaraju Angamuthu](/t5/user/viewprofilepage/user-id/5148345) welcome to the community. Have you reviewed the template to see if it's calling something out of the ordinary?


Tags: confluence-server

server
How to publish from MadCap Flare to Confluence Cloud
Asked by Jim Gilliam:

I use MadCap Flare as a help authoring tool in my organization. What is the proper reference format for connecting Flare to Confluence to publish content?

For example for publishing to SharePoint, I select File System and enter the URL to SharePoint.

I've tried using https://{company}.atlassian.net/wiki/spaces and other variations, but none of them allow me to connect to Confluence and upload content.

How do I accomplish this with MadCap Flare?


Answers:
author: Lexi Carver
body: I've had the same quesiton for a while, would love to know if anybody has figured it out.


Tags: cloud

confluence-cloud

madcap-flare
Configuring links to open in a new tab
Asked by Marco Dandolo:

Looking for help on how to:

Clicking on a link to another Confluence page, I want the linked page to open in a new tab.


Answers:
author: Marco Dandolo
body: I found answers to this question in Related community content.


author: Landen Crabill
body: Just in case someone stops by this page like I did.

[How to force links to open in a new window \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html?_ga=2.162404538.727402996.1520204813-717398101.1501638455)
cannot see the "export to XML" option
Asked by Hector Viveros:

I can see the "Export to word" and "Export to PDF" options, but can't see the "Export to XML" option.

Could it be because the space is in a Free plan ?


Answers:
author: Mikael Sandberg
body: Are you trying to export a single page to XML or the whole space? The XML option is only available if you go to Space settings \> Export space.

comments: author: Hector Viveros
body: I want to export the whole space

And the "Export Space" is not showing in "Space settings" (I'm **Site and Org admin** )  

Also, the problem is that all the users that were added as Space admins are no longer in the company.


author: Mikael Sandberg
body: You need to be space admin in order to export the space and have the export permission, being site and org admin does not guarantee that you have that permission. If you are not space admin you can always change that from Settings \> Space permissions.


author: Hector Viveros
body: Problem is, **Space permissions** is not being showed to me either :-(


author: Mikael Sandberg
body: So you do not see the cog wheel up in the right-hand corner?

![Screenshot 2023-02-16 at 9.49.07 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/240697i68C0E762C2DAC043/image-size/large?v=v2&px=999 "Screenshot 2023-02-16 at 9.49.07 AM.png")


author: Hector Viveros
body: Ohhh my !!!  
I was looking in the wrong place !!  
Now I found where to change permissions.

Thanks Mikael !!


Tags: cloud

confluence-cloud
Pages disappearing
Asked by Andreas Bauer:

We're on 7.19.4 DataCenter and observe an alarming symptom:

Seemingly random pages (but apparently only those who have child pages) seem to disappear - while the children are still shown to be linked to the disappeared page (see attached image)!

Weird thing is: when I manually reorder pages and move the "disappeared" page around in the index tree, it starts to display its content again. So, that's a fix in a sense, but doesn't scale to my entire installation.

So, I already tried rebuilding the index via the UI, but to no avail. Health checks, log analysis, etc. all normal.

This is quite alarming. Any ideas what could cause this or what we could do?

![Screenshot 2023-02-15 at 16-46-13 Campus Card - RZ-PAE - Confluence.png](/t5/image/serverpage/image-id/240370iE44821202AF01D4D/image-size/large?v=v2&px=999 "Screenshot 2023-02-15 at 16-46-13 Campus Card - RZ-PAE - Confluence.png")


Answers:
author: Andreas Bauer
body: I followed all the official online documentation to rebuild indexes, but to no avail. The pages kept disappearing.

Turns out though that wiping and then restoring my entire PostgreSQL database from an ASCII SQL-dump seems to have fixed the issue. During the restore process, I saw dozens if not hundreds of CREATE INDEX statements scrolling past the screen, and I assume this somehow fixed the broken database indexes (if that's what it was).

So, after the restore, all pages and artefacts that had previously vanished were back again.


Tags: confluence-server

data-center
Using HTML Macro
Asked by Stefan Kolev:

Hi All,

I am using HTML macro as I am still learning how to use Confluence, to add a simple JavaScript code, like the following one.

However, I am getting "Failed to get macro details". What could be the problem?

Thanks all!

// the hello world program

    document.write('Hello, World!');


Answers:
author: Bill Bailey
body: Are you using the Marketplace HTML Macro? I am asking because the Confluence HTML Macro is not available in Cloud

comments: author: Stefan Kolev
body: Hi Bill,

Thanks for the feedback. Not sure if that is the reason, but looks like it, as I am using Confluence Cloud.

Thanks for the feedback. Much appreciated.


Tags: cloud

confluence-cloud
Page Content from Confluence Automation
Asked by Adam Mobley:

Can the new Automation feature be used to add/edit content on a new page? Seems like it only allows you to create a page from a template and set the title, but I couldn't find anything on whether you can add any specific content to that newly created page.


Answers:
author: Aron Gombas _Midori_
body: Theoretically, you have the option to use the automation action that can send arbitrary HTTP requests to send a request to the Confluence Cloud REST API.

So, it should be possible to create or update a page, but it requires a bit more work.


author: Alex Koxaras _Relational_
body: Hi [@Adam Mobley](/t5/user/viewprofilepage/user-id/5147937) and welcome to the community,

Currently, the only available actions on confluence automation are these <https://support.atlassian.com/cloud-automation/docs/actions-in-confluence-automation/>

You can vote and watch this issue <https://jira.atlassian.com/browse/AUTO-64>


Tags: cloud

confluence-cloud
Delete page version does not reduce higher versions by one anymore
Asked by dean87:

In earlier confluence versions, page version delete causes the higher page versions to be reduced by one, meaning that at a certain point of time, we will always have 1 to n versions (See [API documentation](https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/api/impl/service/content/ContentVersionServiceImpl.html#ContentVersionServiceImpl-com.atlassian.confluence.api.impl.service.content.finder.VersionFinderFactory-com.atlassian.confluence.internal.ContentEntityManagerInternal-com.atlassian.confluence.security.PermissionManager-com.atlassian.confluence.api.impl.service.content.factory.VersionFactory-com.atlassian.confluence.api.impl.service.content.factory.ContentFactory-)). However, at later versions (at least 7.18.x) this behavior is gone in a way that a version delete does not include the change of any other version. This new behavior is not communicated in any release notes. Is this an intentional change or is it a bug?


Answers:
author: Florian Bonniec
body: Hi [@dean87](/t5/user/viewprofilepage/user-id/4771513)

I think the change is intended, you are right on previous version of Confluence the version number was updated like it's describe in the doc for that Confluence version

> Once you've deleted a version, the other versions are re-numbered where necessary.

<https://confluence.atlassian.com/conf714/delete-or-restore-a-page-1087524169.html>

Now the documnetation has been updated on more recent version of Confluence.

> If you have Confluence Data Center, the remaining versions are not re-numbered, so that other users can see that a version has been removed. If you have Confluence Server, the versions will be renumbered.

<https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>

Regards

comments: author: dean87
body: Thank you!


Tags: confluence-server

server
What are the minimum hardware requirements on Confluence for?
Asked by Leah Nozarick:

I can see the minimum requirements for confluence are displayed:

* **CPU:** Quad core 2GHz+ CPU
* **RAM:** 6GB
* **Minimum database space:**10GB

Would anyone be able to tell me the amount of users this is for? We are trying to size our hardware for 100 users.

Thank you


Answers:
author: Bill Bailey
body: In my opinion, that is little undersized even for a small instance (and I think it is outdated). You have to look at how much of the main memory gets chewed up by the OS and other apps. But that should support 100 users.


Tags: confluence-server

server
Importing pages from Notion
Asked by Admin ChallengersGames:

We have been using Notion but now we are trying to use confluence and JIRA 2 weeks later.

However we are suffering to import Notion contents to Confluence. PDF format seems to work but it cannot be edited afterwards.

I have tried look up the "[How-can-I-migrate-from-Notion-to-Confluence-data](https://community.atlassian.com/t5/Confluence-questions/How-can-I-migrate-from-Notion-to-Confluence-data/qaq-p/1546846)" link, but it was not that helpful.

I was wondering if I could get an updated ideas with newer question.

With best regards,


Answers:
author: Sean Ciampaglia
body: Try this [www.notiontoconfluence.com](http://www.notiontoconfluence.com)

We're working on a tool to help migrate an entire wiki from Notion to Confluence:

* All formatting conserved
* Images \& attachments
* Links to other pages
* Page comments \& more

comments: author: Juan Raigosa
body: Confluence's lack of support of importing existing wikis is spawning a whole business model for companies being forced onto an inferior product.


author: Rich Lin
body: It's disappointing to find there's no easy way to migrate from Notion to Confluence Cloud, when Notion is such a clear direct competitor.

Notion allows exporting of entire workspaces into HTML, PDF, and Markdown/CSV. However, there is no simple way to ingest this all into Confluence Cloud - either using native functionality or even via Marketplace apps.

I've tried [All-in-one File Importer for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud&tab=overview) and it doesn't work for this use case.


author: Dan
body: Hi there! I know this question is over a year old but just wanted to make sure you aware of the Notion bulk importer we recently built. Currently available via EAP (early access program):

<https://community.atlassian.com/t5/Confluence-articles/Notion-Confluence-bulk-importer/ba-p/2713817>


author: Jack Brickey
body: Hi [@Admin ChallengersGames](/t5/user/viewprofilepage/user-id/5147843) , Welcome to the community.

I have not used Notion nor imported documents from that application. I wonder if the following article might be helpful to you - [import-content-into-confluence-cloud](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/) . I am unsure what options you have of exporting content in Notion.

comments: author: Steve Genders
body: Thanks [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) but Notion does not currently export in Doc. It only exports in PDF, Markdown, or HTML.


Tags: atl-gruland

cloud

confluence-cloud
collaborative editing
Asked by Alisa:

Hello dear community.

We want to redesign a process. Since Confluence and Jira are available to us and also most used by everyone, I would like to include the process on Confluence.

Does anyone have a concrete tip?

Use-case: 5-6 people from different departments need to fill in details in a form one after the other, additionally we need feedback from someone in the team to check if the details are correct.

This form needs to be reproducible, as this form is filled out about once a month. The main problem with the old process was that the process was quite long and confusing, as the form was attached in Jira and some didn't know which was the most recent form.

I would appreciate any suggestions.

Kind regards

Alisa

Translated with [www.DeepL.com/Translator](http://www.DeepL.com/Translator) (free version)


Answers:
author: Craig Nodwell
body: Hi [@Alisa](/t5/user/viewprofilepage/user-id/5063477) quick question does the form actually have to be in a form? Could you not just have a jira issue type with the fields you are asking folks to populate and have the issue workflow set to assign the issue to the appropriate person for more details or validation. Once complete it could then be published into Confluence.

comments: author: Alisa
body: HI [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516) no not really =) So you would suggest this way?


author: Alisa
body: And if Yes do you have a youtube tutorial video? Which shows how i can create this process?


author: Craig Nodwell
body: I would suggest that if you find this to be of more value then yes. I do not have a youtube channel. Building this out wouldn't be that difficult, layout your workflow on paper or whiteboard with all transitions and assignments. Transfer your form fields into Jira fields. Build out the work flow with conditions, validators, and post functions to mirror the workflow you laid out on your whiteboard/paper.


Tags: cloud

confluence-cloud
Data migration
Asked by yifovof862:

Hello, everyone!  
I'm trying to migrate a space from the old Confluence (4.3.5) to the new one, but an error occurs.  
Backups created before Confluence 4.0 (build 3047) cannot be restored. This backup does not have a build number.

But this version of Confluence is newer.  
Also the exportDescriptor.properties file has the following information buildNumber=3396

How do I solve the problem?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The error message about 4.0 is not actually the problem here. It's just a warning that Confluence 4 and above simply can't read backups from versions l, 2, or 3. The storage format completely changed, and the code to upgrade it was hard enough to write, let alone duplicate it all into the import as well!

Later versions of Confluence can only read older version exports (and the older they are, the more problems you will have). From memory, Confluence 7+ only supports imports from 5.3 (ish) and above files (but won't stop you trying 5.0 upwards with some warnings about some data that won't import properly if you've used it)

You have two options:

* Run your export through an intermediate Confluence - import it into a 5.3 (ideally 5.highest), then export it again and import it into the target (I'm guessing 7.something?)
* Upgrade your 4.3.5 to 5.highest, then export the data


author: Sachin Dhamale
body: [@yifovof862](/t5/user/viewprofilepage/user-id/5147644) ,

Welcome to the Atlassian Community !!

You need to first check the export and import compatibility between the source \& target confluence

To find out which versions your current Confluence version can accept space exports from, go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Backup and Restore**.

If you need to import a space from Confluence 5.3 or earlier, you'll need to [follow a workaround](https://confluence.atlassian.com/doc/restoring-a-space-152036.html#RestoringaSpace-workaround).

Refer [this](https://confluence.atlassian.com/doc/restoring-a-space-152036.html) for more info

Accept the answer if it helps


Tags: confluence-server

migration
Is it possible to display web link from issue with maco Jira
Asked by Tatiana Marti:

Hello,

We have users who manage a Web link in some issues in Jira.  
These users would like to be able, from confluence, to have these issues (this is done with the request) but to display the web link in a column.  
Is it possible?

In the display options I can't choose web link, only linked issues

![PALMSUP2257-MacroJira.jpg](/t5/image/serverpage/image-id/240287iAB1063571A12AB7F/image-size/large?v=v2&px=999 "PALMSUP2257-MacroJira.jpg")

And with linked issues I don't have web link. ![PALMSUP2257-Resultat.jpg](/t5/image/serverpage/image-id/240288i57C5AADBFAE0FDD3/image-size/large?v=v2&px=999 "PALMSUP2257-Resultat.jpg")


Answers:
author: Kian Stack Mumo Systems
body: [@Tatiana Marti](/t5/user/viewprofilepage/user-id/4222631),

Are you trying to display web links to the links issues, or just random web links?   

Thanks,   

Kian

comments: author: Tatiana Marti
body: I want to display web link to the link issues.

In this example I want to have a column with the link **DAP source (asciidoc)**

![PALMSUP2257-issue.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/240527i497E5E1CE44B97CF/image-size/large?v=v2&px=999 "PALMSUP2257-issue.jpg")


author: Sachin Dhamale
body: Unfortunately this is not possible


author: Tatiana Marti
body: Too bad but thanks for the answer


Tags: confluence-server

server
deleter workspace from my account with no ownership
Asked by Hanan:

Hi

I have workspace that i was part of and i am not the owner for this workspace

i dont want it to be on my account and i cant delete it . what can i do?

thanks in advance


Answers:
author: Michael Pryor
body: You should leave the Workspace and any boards in that Workspace and it will no longer show up.

comments: author: Hanan
body: **Hi Michael . manny thanks for your reply**

**i am not in any board in that workspace and still dont have the option to**

**leave the workspace..any idea maybe why ?**

**thanks again**


author: Michael Pryor
body: Maybe you are a member of the workspace. IN the same place you can add people, you can also remove them: <https://help.trello.com/article/715-inviting-people-to-a-workspace>


author: Hanan
body: i couldn't find it but thanks anyway for your help !
Tilin "tilan" muuttaminen
Asked by Satu Heikkil?:

Moi,

jostain syyst? tilini on organisaation omistuksessa tai hallinnassa, enk? ole sellaista tehnyt vaan sen pit?isi olla yksityinen tilini. Nyt t?m? tili pit?? poistaa, sill? sille ei ole en?? k?ytt??, kuinka toimia? Kiitos.


Answers:
author: Nic Brough -Adaptavist-
body: This means that your account has been claimed by the owners of the domain the email address was set for.

You will need to talk to the administrators of that domain to get things changed on the account.

-----

T?m? tarkoittaa, ett? sen verkkotunnuksen omistajat, jolle s?hk?postiosoite on asetettu, ovat lunastaneet tilisi.

Sinun on keskusteltava kyseisen verkkotunnuksen j?rjestelm?nvalvojien kanssa saadaksesi muutoksia tiliin.
How can I set which board opens automatically in app?
Asked by Melissa Wozniak:

Whenever I open the Trello app, it goes to an old board and I have to exit out to my workspace. I closed all boards except for the one I'm currently working on, and it STILL opens that old board and prompts me to reopen it. Does anyone know how to set the default board in the app so this old one doesn't keep popping up?? Thank you so much for your help!


Answers:
author: Michael Pryor
body: Yes it is up in the menu at the top. I think under "boards\>set default board".

comments: author: Melissa Wozniak
body: Thanks for helping me with this, Michael! Would you be able to post a screenshot of what you're seeing? I have clicked on every single menu item in the iPhone app and there is nothing remotely close to "set default board."


author: Michael Pryor
body: Oh I thought you were using the Desktop app. If you are on mobile this sounds like a cache problem.   

try the Settings app in iOS and the scroll down to Trello settings. There is a switch to "clear on launch" the cache so next time you load the app it clears the cache. Or just delete the app, reinstall and log in again.


author: Melissa Wozniak
body: Clearing the cache didn't work, but reinstalling the app did. Thank you!