Can't Add or Delete Statuses on Some Projects
Asked by Nancy Michaels:

I am a Jira Administrator. On the Column Configure screen for some Projects, it won't let me Add or Delete Statuses.


Answers:
author: Trudy Claspill
body: Hello [@Nancy Michaels](/t5/user/viewprofilepage/user-id/5534607)

Welcome to the Atlassian community.

The first thing we need to know is the type of the project with which you are working. Get that information from the Type column on the View All Projects page under the Projects menu.

It is not possible to add Statuses through the column configuration screen for all types of projects in all cases. In order to go farther down the debugging path, though, we need to know the project type.

comments: author: Nancy Michaels
body: It is a company managed project. It is setup as a Software Simplified Workflow. I am able to Add/Delete statuses for other company managed projects that look the same. I am an Org Admin.


author: Trudy Claspill
body: Can you provide a screen image of what you see?

Are you listed explicitly as a project admin or board admin?


author: Nancy Michaels
body: There is no trash can icon next to status and no Add Status button.

I am listed as an Administrator for this Project.

And I am an Org Admin.


author: Nancy Michaels
body: Here are the screen images.


author: Trudy Claspill
body: [@Nancy Michaels](/t5/user/viewprofilepage/user-id/5534607)

There are no screen images included in your posts.


author: Nancy Michaels
body: Map statuses to columns has no trash icon or Add status button![Screenshot 2024-07-02 at 6.41.42?PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333321i2C831459511B969D/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 at 6.41.42?PM.jpeg")

I am listed as an Administrator for this Project.

And I am an Org Admin.

![Screenshot 2024-07-02 at 6.50.09?PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333324iA4E1B8FAF74687D3/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 at 6.50.09?PM.jpeg")


author: Nancy Michaels
body: I am listed as an Administrator for this Project.

And I am an Org Admin.


author: Trudy Claspill
body: What is the filter for the board? If the filter is not explicitly calling out a single project that would prevent you from adding statuses.

Can you provide a screen image of the upper portion of the Columns screen specifically to show the information under the Workflow heading?

![Screenshot 2024-07-03 at 7.59.19?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333334iC92D101EAFC28724/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 7.59.19?AM.png")


author: Nancy Michaels
body: The filter for this board is ![Screenshot 2024-07-03 at 10.31.15?AM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333340iD7290C9F31DF5DBC/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 10.31.15?AM.jpeg")project = XAJ ORDER BY Rank ASC


author: Trudy Claspill
body: Thank you for the additional screen image and information.

Note that your project is not actually using the simplified workflow. It is using the Jira Workflow, and you can't modify that workflow from the board Columns screen.

If you want to change your project to use the simplified workflow you will need to click the button.

![Screenshot 2024-07-03 at 11.41.31?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333375i6EB9F088FBAF2422/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 11.41.31?AM.png")


author: Nancy Michaels
body: When I click Simplify Workflow, I see this. There are No options available on the drop-down.![Screenshot 2024-07-03 at 3.22.18?PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333393iF7308510294C419A/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 3.22.18?PM.jpeg")

And I get this message:

![Screenshot 2024-07-03 at 3.23.27?PM.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/333394i2DE69FB20455A826/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 3.23.27?PM.jpeg")


author: Trudy Claspill
body: You need to rename the specified workflow. The process of creating a new Simplified workflow is trying to create a new workflow using that exact same name, which isn't allowed.


author: Nicolas Grossi
body: [@Nancy Michaels](/t5/user/viewprofilepage/user-id/5534607) Welcome! Check this link if you use a team managed project: <https://support.atlassian.com/jira-software-cloud/docs/create-edit-and-delete-statuses-in-team-managed-projects/>

HTH

Nicolas


Tags: cloud

jira-cloud

jira-software