youngmon/atlassian-qna huggingface dataset:
Images not displaying in help center
Asked by Asher Francis:

Hi

I've got a confluence space linked to the help center but images are not displaying in the help center.

They display fine in confluence but do not show properly in the article in the help center. Any ideas please?

![image.png](/t5/image/serverpage/image-id/111787i04B93AC94E8B0D0A/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/111788i7C17284D2F307ED6/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Steffen Burzlaff _K15t_
body: Hi Asher,

by speaking of help center, do you mean the Help Center theme provided by [Scroll Viewport for Confluence Cloud](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview "Scroll Viewport for Confluence Cloud Marketplace")?  

If no, what do you mean by help center?  

Best Regards,  
Steffen

comments: author: Asher Francis
body: Hi Steffen!

Sorry, I mean the Customer Portal in Jira Service Desk

Thanks


author: Steffen Burzlaff _K15t_
body: Ok, what's the origin of the images.  
Are they maybe linked from a space where the customer portal doesn't have access too?  

Best Regards,  
Steffen


author: Asher Francis
body: We are migrating articles from an old knowledge base, so the article is just copied and pasted from another webpage


Tags: cloud

confluence-cloud
Videos in the help centre
Asked by Asher Francis:

Hi there

I've created a Confluence article which is in a space linked to the Jira Service Desk Help Center/Customer Portal.

I drag and dropped a video into the Confluence article and it displays great in Confluence as an embedded video, but in my help center just displays as a link

.

Can I get the video to play within the help center? If not can I just create a link to the video that says "Click here to view the video" rather than just the name of the video as the link (see screenshot)

Thanks

![image.png](/t5/image/serverpage/image-id/111784iEA35B2FF9952D301/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/111785i26B0E473B6D83054/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Dave Liao
body: [@Asher Francis](/t5/user/viewprofilepage/user-id/3853341) - hi Asher!

Unfortunately embedded videos aren't possible in JSD yet - Atlassian has an open ticket in their backlog, [JSDCLOUD-5919](https://jira.atlassian.com/browse/JSDCLOUD-5919). The workaround you're thinking of is also detailed in the ticket.

comments: author: Christian Schaal
body: Thank you for the update, according to the mentioned ticket, they're currently working on a solution for this.


Tags: cloud

confluence-cloud
How to configure page tree while creating Software Project Space
Asked by rinsy.sebastian@raweng.com:

The default page tree in Software project space, allows only meeting notes, retrospective, decision logs and product requirements. How can we customize this default tree?


Answers:
author: Mikael Sandberg
body: The blueprint used to create the software project space cannot be modified, but once the space has been created you can always add more pages to the page tree and configure the tree that way. There are also apps that allow you to create a new theme for your spaces, I have used [Refined](https://marketplace.atlassian.com/apps/1221322/refined-for-confluence-cloud?hosting=cloud&tab=overview) in the past but there are other ones if you search the [Marketplace](https://marketplace.atlassian.com).


Tags: cloud

confluence-cloud
Confluence - Migrate MySQL to PostgreSQL DB
Asked by collene:

I am new here and doing what I am about to ask for the first time so bare with me and my questions :)

We are currently running Confluence v6.13 with a local MySQL database. We are trying to migrate our MySQL database to PostgreSQL database.

So far we have done a migration of the MySQL data to a separate/external PostgreSQL database using pgloader. We are separating the app and db to be on their own separate servers.

I have read the Atlassian documentation for database migration: [https://confluence.atlassian.com/conf613/migrating-to-another-database-964961318.html](https://confluence.atlassian.com/conf613/migrating-to-another-database-964961318.html?)

I have some questions which I am unsure about:

1. Since I migrated the MySQL database's data to a PostgreSQL database, can I just point to the new PostgreSQL database via the**confluence.cfg.xml** file that is on the current installation of Confluence?
2. If the answer is No to Question 1, then is modifying the **confluence.cfg.xml**file only meant for changing to the same type of DB? As in local MySQL DB to a external/separate MySQL database or vice versa.
3. If the fresh install (as pointed in the documentation) is required for the migration then during the setup wizard would just pointing to the PostgreSQL database I created using pgloader work?
   1. Has anyone done something like this?
   2. What is considered a large data set?
   3. Would it be better, upon setup of the new installation, to point to a empty PostgreSQL database before modifying the **confluence.cfg.xml** file to point to the migrated one that we created from pgloader?


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hey [@collene](/t5/user/viewprofilepage/user-id/619041)

For question #1, I don't think it will be that straightforward. You'd need to change the database's driver_class, hibernate.dialect, among others that will be different from each database type. That answers question #2, yes, it's meant for same database type migration.

For Q#3, If you point to the db that already have the migrated data during the setup wizard, it'll complain that the database is not empty, and prompt you to overwrite the data anyway. You're right, you'd have to point it to an empty database in postgreSQL first, as mentioned in your point #3. This will prompt confluence to generate the correct confluence.cfg.xml parameters needed for pgsql.


Tags: confluence-server

migration

mysql

postgres

server
How can i put iframe url in HTML Macro
Asked by Natarajan Muthu:

I am trying put the below mentioned embed iframe splunk report in confluence page

[http://splunkxyz.com:8000/en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2\&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM6sJDF#en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2\&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM...](http://splunkxyz.com:8000/en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM6sJDF#en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM6sJDF)


Answers:
author: David at David Simpson Apps
body: Something like this?

```
<iframe
  src="http://splunkxyz.com:8000/en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM6sJDF#en-US/embed?s=%2FservicesNS%2Fnobody%2Fsearch%2Fsaved%2Fsearches%2FRosh_Dummy_Report_2&oid=BdyCnN2YxcZhZ9Zc9tVHAexq7BvKWdzSiWfaIcY4F2YmWRJm40LEU5q6MI4BppowTSnqWGEr%5EUdIexxQYV1dX4ya36Sa5cwKtO4l_iSk_mPyK8vsadHkhweHnnTYhZf1A4KD8d5qoBQXM6sJDF"

  style="width: 100%; height: 600px;"
  border="0"
  ></iframe>
```

You can change the height as required.

Please note that for security reasons, an **http** only iframe will not display within an https page in a modern browser, so you'll need to make your splunk system serve pages over **https**.

comments: author: Sean Baker
body: Is there a way to make the iFrame full height? I'd like the iFrame to display the full length of the embedded page so that users don't need to scroll within the iFrame.

I'm using "height: 100%", but the iFrame isn't rendered at full height.

```
<iframe src="https://my.url" frameborder="0" height=1200 width="100%"></iframe>
```

Thanks!


Tags: confluence-server

server
Space admin cannot reorder pages
Asked by Rita Nygren:

I've one space admin who, upon trying to use the Reorder Pages and drag a page to a different location, gets the icon of a grey circle-with-slash and releasing the page in the new spot does nothing. In the same space, I (admin to the whole environment) can make the move. The space admin has all rights to that space, why can't they reorder?


Answers:
author: Ivan Lima
body: Hi [@Rita Nygren](/t5/user/viewprofilepage/user-id/1750864), the fact that a user has space admin permissions doesn't necessarily mean that they can freely reorder pages. Have a look at the **Notes about permissions** under [Move and Reorder Pages](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html#MoveandReorderPages-moving) documentation.
> To move a page, you need the following permissions:
>
> * 'Add' permission on the page you're moving, and
> * 'View' permission on the page's parent page. If you're moving the page to a different parent, you need 'View' permission on the new parent.
>
> To move a page into a different space, you also need:
>
> * 'Delete' permission on the space you're moving from, and
> * 'Add' permission on the space you're moving to.
>
> If the page has restrictions, and you want to keep the page restrictions in the new location, you'll also need 'Restrict' permission on the space you're moving to. Alternatively, remove the page restrictions before performing the move.

That said, take a look at your space permissions and compare your groups vs individual permissions if it is the case. Also, double-check if the tree they are moving the page to, has any view/edit restrictions.

I hope that helps.  
IL.

comments: author: Rita Nygren
body: I started to write that the user had add/delete for the entire space, and had created the page in question, but you mentioned needed edit rights to the page above...and sure enough there were page restrictions on the home page for that space. Thanks!


Tags: confluence-server

server
Docker and/or Red hat installation
Asked by Jaime Murillo:

we came across this image for Docker.   
<https://hub.docker.com/r/atlassian/confluence-server>  

we just want to make sure this installation method is covered under the server license installation.   

also we want to know if we can get a similar image but for Red hat installation or if we would have to create one ourselves.   

<br />


Answers:
author: Daniel Eads
body: Hello Jaime, welcome to the Community!

Yes, you can definitely use our official docker images for Confluence Server. On the upper end of that, we also provide [AWS Quickstarts for our Data Center products](https://aws.amazon.com/quickstart/architecture/confluence/). If you're looking at scaling up in the future, Data Center is the way to go as it lets you run multiple nodes for high availability, plus many features that are helpful for larger installations.

Our image is based on alpine linux, as it is very lightweight. You can run this image on Red Hat easily - you just need docker running. For clarity, you could run the Confluence docker image on Red Hat, Ubuntu, MacOS... the only requirement to run the Atlassian-provided docker image is that your host operating system can run docker.

To get rolling on Red Hat, there are a couple options:

* [Installing docker itself](https://www.itzgeek.com/how-tos/linux/centos-how-tos/installing-docker-on-centos-7-rhel-7-fedora-21.html)
* Using [podman - Red Hat's own native docker-like tool](https://www.redhat.com/en/blog/working-linux-containers-rhel-8-podman-image-builder-and-web-console) if you're on Red Hat Enterprise 7.6 or 8.0

I don't think it would be necessary to create your own docker image based on Red Hat to run Confluence - unless you have extenuating requirements, the official image should be fine and will happily run on a Red Hat host.

Cheers,  
Daniel \| Atlassian Support


Tags: confluence-server

server
Table Transformer - concatenate data from multiple rows based on criteria
Asked by Joel Tabares:

Hi,

SQL functions in Table Transformer is limited that i'm having trouble concatenating/merging data from multiple rows.

++Table++

Project \| Remarks

P1 \| The quick brown

P1 \| Fox jumps

P2 \| Over the

P2 \| Lazy dog

I need it to produce the output below:

Project \| Remarks

P1 \| The quick brown Fox jumps

P2 \| Over the Lazy dog


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Joel Tabares](/t5/user/viewprofilepage/user-id/3722493) ,

It seems that's a duplicate question for [this one](https://community.atlassian.com/t5/Jira-Software-questions/Table-Transformer-concatenate-data-from-multiple-rows-based-on/qaq-p/1490312#U1490691).

Let me repeat the answer here:

There are two options to resolve your case: the Table Transformer macro and the Pivot Table macro.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/111772iA745A80DCD335F23/image-size/large?v=v2&px=999 "1.png")

**Option 1. Table Transformer**

Use the following custom SQL query: SELECT T1.'Project', SUM(T1.'Remarks' + " ") AS 'Remarks' FROM T1 GROUP BY T1.'Project'

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/111773i7C4A8808E9124006/image-size/large?v=v2&px=999 "2.png")![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/111774i7C8F7EF76C54D0F3/image-size/large?v=v2&px=999 "3.png")

**Option 2. Pivot Table**

Recreate the settings from the screenshots below:

![4.png](https://community.atlassian.com/t5/image/serverpage/image-id/111775i45A2B8CFF62266BE/image-size/large?v=v2&px=999 "4.png")![5.png](https://community.atlassian.com/t5/image/serverpage/image-id/111776iA12DF274DDA1C186/image-size/large?v=v2&px=999 "5.png")

comments: author: Sofia Kargioti _QC Analytics_
body: Thanks [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) it worked for me


author: Bastian Stehmann
body: Hi Joel,

if you could add an ID to your source table, like this

ID \| Project \| Remarks

1 \| P1 \| The quick brown

2 \| P1 \| Fox jumps

3 \| P2 \| Over the

4 \| P2 \| Lazy dog

It works with this sql.

SELECT concat (a.'Remarks'," ", b.'Remarks') FROM T1 a, T1 b where a.'Project'=b.'Project' and a.'ID'\<b.'ID'

Usually I would use the rownum instead of the ID in SQL, but that didn't work for me in the table transformer.

comments: author: Andrey Khaneev _StiltSoft_
body: Hi [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496) ,

ROWNUM() function returns the current row number. You can try to use it instead of the ID column.


author: Bastian Stehmann
body: Ah, great, thank you very much.


author: Joel Tabares
body: Thank you all. Yes it was a duplicate question. I accidentally created the first one under the product Jira and couldn't delete it so i created the same question under Confluence. I have what i need now. Thanks again!


Tags: cloud

confluence-cloud
SharePoint File Results in Confluence or Vice-Versa
Asked by Simon Yee:

Hi everyone, I was wondering if there's a way to have SharePoint Online File results listed in Confluence search, or alternatively, to have Confluence search results shown in SharePoint or Microsoft Search/Bing results?


Answers:
author: David Toussaint _Communardo_
body: Hi [@Simon Yee](/t5/user/viewprofilepage/user-id/4098870) good question. I was about to reply the same as [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462) did :) But as you seem to be looking for search results the only option I know of is more complex in form [Search Connector for SharePoint Online](https://marketplace.atlassian.com/apps/1223145/search-connector-for-sharepoint-online). We are currently evaluating this app but it's to early to share any details.

Hope that helps?

Cheers, David


author: David at David Simpson Apps
body: Perhaps try [SharePoint Connector for Confluence, from Communardo](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview)?

comments: author: Simon Yee
body: Hi David, that connector doesn't display search results, and Communardo's other offering, [Connector for SharePoint Search](https://marketplace.atlassian.com/apps/1211237/connector-for-sharepoint-search?hosting=server&tab=overview "Connector for SharePoint Search") , only works on SharePoint on-premises.


Tags: confluence-server

server
Is there a way to prevent ConfiForms from creating a data entry if write to Jira fails?
Asked by Pam Weber:

We are using ConfiForms to provide intake forms for our Jira projects. If the Jira issue is not created successfully, the ConfiForms data entry is saved anyway. Is there a way to prevent the ConfiForms data from being saved when the Jira issue is not created?

Thanks.

++Environment++

* ConfiForms 2.13.9
* Confluence Server 6.15.9


Answers:
author: Alex Medved _ConfiForms_
body: You can have an onError handler (IFTTT) to delete created record when the error occurs

comments: author: Pam Weber
body: Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) ,

Thank you for your quick response. Do you have an example of this?


author: Alex Medved _ConfiForms_
body: This one, for example: <https://wiki.vertuna.com/display/TEST/Attempt+to+send+an+email+and+fail%2C+but+delete+the+created+ConfiForms+record>


author: Pam Weber
body: Thanks, [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) . That's what I needed.


Tags: confiforms

confluence-server

server
Duplicating cells to another table
Asked by Paul Dinka:

Hello everyone, I'm very new to Confluence so I apologize if this question is very basic and has been addressed before but everything I've been seeing is slightly different than what I need.

I have a table one page that I want to duplicate the values of a few cells (not the whole table, row etc., just particular cells) to a table on another page (not necessarily a parent/child page.

What is the best way to go about this so that as I change the values of the cells from table 1, those values are "live" on table 2?

Thank you for your help


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Paul Dinka](/t5/user/viewprofilepage/user-id/4098666) ,

We can recommend to use our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview).

Let's imagine that here is your source table where you will change the values:

![1111.png](https://community.atlassian.com/t5/image/serverpage/image-id/111677iDBD154C41EE2A7A4/image-size/large?v=v2&px=999 "1111.png")

The cost of the ProductA1 will be required in the second table but you don't want to correct it twice:

![2222.png](https://community.atlassian.com/t5/image/serverpage/image-id/111678i5F5686263906A95B/image-size/large?v=v2&px=999 "2222.png")

Let's switch to the edit mode:

![3333.png](https://community.atlassian.com/t5/image/serverpage/image-id/111679iB7DFBDD123C45DB1/image-size/large?v=v2&px=999 "3333.png")Here is your first table. You can see that the Cost column looks rather interesting - there is a one-cell table inside every cell. The last two cells are presented in such a way for the similarity, but the first one is reorganized on purpose - the one-celled table is wrapped in the [Table Excerpt](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macro.

![5555.png](https://community.atlassian.com/t5/image/serverpage/image-id/111680i5CF55A8F2FD98627/image-size/large?v=v2&px=999 "5555.png")We reuse this value with the help of the Table Excerpt.

Now let's look on the second table in the edit mode:

![4444.png](https://community.atlassian.com/t5/image/serverpage/image-id/111681i8E692338AD137D47/image-size/large?v=v2&px=999 "4444.png")Here we just include the reused value from the first table with the help of the Table Excerpt Include macro.

![6666.png](https://community.atlassian.com/t5/image/serverpage/image-id/111684i9243874A994A624B/image-size/large?v=v2&px=999 "6666.png")Now if you change the ProductA1 cost in the first table, all the changes will be reflected in the second table automatically.

comments: author: Paul Dinka
body: This worked perfectly! Thanks a lot for the help and quick response Katerina, my day just got so much better.


Tags: confluence-server

server
Is there a way to auto generate Confluence Tasks from Epics and Tasks in Jira?
Asked by Stephen Britz:

I would like to generate a task list in Confluence from Jira Epics and Tasks to roll up to upper management and give business users a look at what is in flight and in the backlog.

Thank you,

Stephen Britz


Answers:
author: Stephen Britz
body: Ollie,

Thank you for your answer. I have used that functionality, but what I am looking for is to take the Epics and Task in Jira, and create a Confluence task with the owner (@sbritz) and the due date (//10/01/2020) so that the Confluence task can be viewed by the business. I am assuming this may have to be accomplished by a custom macro.

Thank you,

Stephen Britz


author: Ollie Guan
body: Hello [@Stephen Britz](/t5/user/viewprofilepage/user-id/4098538) ,

If your Confluence site is connected to a Jira application, you can create and display Jira issues on Confluence pages.

<https://support.atlassian.com/confluence-cloud/docs/use-jira-and-confluence-together/>

<https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/>

![????_20200925173342.png](https://community.atlassian.com/t5/image/serverpage/image-id/111778iF3D03CCA0BE16565/image-size/large?v=v2&px=999 "????_20200925173342.png")


Tags: cloud

confluence-cloud

jira
I am recieving a 500 "File name cannot be null or empty" error on the CreateAttachment API
Asked by Neill Joubert:

I am trying to upload some attachments to a confluence wiki page through the create attachment API.

I am using this curl as a test but keep getting an error after following all examples I can find on it:

curl -D- -u \[username\]:\[token\] -X POST -H "X-Atlassian-Token: nocheck" -F "file=MyFile.txt" -F "comment=This is my File" --header "Accept: application/json" https://\[domain\].atlassian.net/wiki/rest/api/content/\[page_id\]/child/attachment

The exact error I get back is: {"statusCode":500,"message":"java.lang.IllegalArgumentException: File name cannot be null or empty."}

Any other fields I might be missing in the request? I don't see anything else in the documentation on this.


Answers:
author: Fabian Lim
body: Hi Neill,

Looks like this isuse has been resolved in the new versin of confluence cloud: <https://jira.atlassian.com/browse/CONFCLOUD-31088>

Regards


Tags: api

attachment

cloud

confluence-cloud
Enquiry
Asked by Sam Raj:

We are a small company providing software as a service.For product related documentation and stuffs, we need to upload our documentation and make them available to all users.(i.e making it public without restrictions.)Kinldy suggest a product which would fullfill our needs.

We also need our domain to be linked with the atlassian.


Answers:
author: Nic Brough -Adaptavist-
body: I'd use Confluence for that.

You can make none, parts, or all of it globally available.

A lot of places using Atlassian stuff have a series of spaces (by team or product) which you have to log into to use, and they document everything in those. Then when a doc is ready for the public, they copy the latest (possibly "approved" somehow) version over into the relevant globally public space.

Some use extra apps to handle product versioning and translations too, but for a small-medium sized Confluence "copy to public area" is generally good enough.


Tags: cloud

confluence-cloud