youngmon/atlassian-qna huggingface dataset:
Je n'ai pas l'onglet "?quip?"
Asked by FOUILLET:

bonjour,

Impossible de creer une ?quipe il n'y apas l'onglet


Answers:
author: Mutya A
body: Bonjour,

Merci de nous avoir ?crit ! Veuillez noter que nous utilisons un service de traduction pour nous aider ? r?pondre ? nos clients internationaux. N'h?sitez pas ? ?valuer la qualit? de la traduction.

Si vous utilisez un navigateur, essayez de vous connecter ? Trello des mani?res suivantes pour voir si vous pouvez reproduire le probl?me que vous rencontrez :  
\* D?sactivez toutes les extensions et personnalisations dans votre navigateur actuel  
\* Utilisez un onglet de navigation priv?e/incognito  
\* Essayez d'utiliser un autre navigateur sur le m?me ordinateur  
\* Connectez-vous ? un autre r?seau

Pour plus de conseils de d?pannage :  
<https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello>

Faites-moi savoir si l'une de ces solutions r?sout le probl?me ou si vous avez besoin d'aide suppl?mentaire. Vous pouvez ?galement envoyer une capture d'?cran si cela peut vous aider.

J'esp?re que cela vous aidera, mais n'h?sitez pas ? nous contacter si vous avez des questions !  
----------------  
Si ce message vous aide ? r?pondre ? votre requ?te, veuillez consid?rer le bouton Accepter la r?ponse ou J'aime pour aider les autres utilisateurs ? le trouver plus rapidement.
Free trial
Asked by Cath Mace:

If I get a free trial, and dont wnat to continue after that, what happens


Answers:
author: Caity
body: We have some more details about what will happen to you Workspace after it's downgraded back to free here: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#What-happens-to-our-Workspace-after-we-downgrade>


author: Nikola Perisic
body: Welcome to the community [@Cath Mace](/t5/user/viewprofilepage/user-id/5499888) !

If you choose not to continue with the free trial anymore, you will be degraded back to Free version.

comments: author: Cath Mace
body: Hi Nikola, thank you that is great


author: Alexandra Santamaria Alcaraz
body: I have the same problem, but i cant find the option to degraded and back to free version


author: Caity
body: [@Alexandra Santamaria Alcaraz](/t5/user/viewprofilepage/user-id/5499909) If you're still on the free trial and never entered your credit card information, it will just switch to free automatically at the end of the trial.

If you've already paid for a subscription or entered your credit card information during your trial, you'll need to cancel to prevent the paid subscription from renewing. The first section here explains how to cancel: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan>


author: Chekib Dgham
body: I'm using trial version and creating some projects. but know I want to switch to free version. My question is: Does my data and projects, issues, teams still available or I'll lose theme?

comments: author: Caity
body: You won't lose any of your data. If you have more than 10 boards, some of those boards will close automatically; however, closed boards can be reopened as long as there's space in the Workspace. There's more information here: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#What-happens-to-our-Workspace-after-we-downgrade>
I can't add multi-board members in standard plan
Asked by gabriela.romo:

Hi!

I'm aware that if I want to add more multi-board members, I have to pay for them. But I don't have the option to add them at all. So far I can only add new people as guests, but I need them to be members, not guests, since I want them to access multiple boards.

Everytime I try to add X guest into a second board, it doesn't let me. But it also doesn't redirect me to like a paying portal so I can upgrade them to multi-board guest.

What is happening?

Thanks in advance!


Answers:
author: Gaurav Kataria
body: You have to be a Workspace admin to add new members to a paid Workspace. You can ask your current admin to make you an admin as well, and then you can invite more members: <https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/>


Tags: guests

multiboard
Como fa?o para saber o cnpj da empresa?
Asked by Ta?s Ribeiro:

Como fa?o para saber o cnpj da empresa? preciso lan?ar um pagamento feito para ter o trello premium e n?o localizo


Answers:
author: Vronik
body: I advise you to write to Trello support so that they can help you directly

<https://trello.com/en/contact#/>
Automa??o pra quando move o card pra alguma coluna do progresso
Asked by Tom Alves:

Ol?, eu tenho varias colunas tipo: To DO, Doing, Teting, Done.   
Eu quero criar uma automa??o que quando o card for pra coluna de Testing seja preenchido com a data.   

Eu n?o vi como fazer isso, somente quando ele movido, mas quero especificar qual coluna que quero q seja preenchido a data.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Tom Alves](/t5/user/viewprofilepage/user-id/5499302) is this what you're after?  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324327iDE74439BF9F1FEE6/image-size/large?v=v2&px=999 "image.png")  

Alternatively, you could populate a custom date field:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324329i321EB947472C01A5/image-size/large?v=v2&px=999 "image.png")
Sort By... Dropdown missing options
Asked by Cece:

Hi there,

I'm trying to organize the cards on my list alphabetically, which I remembered to be a super-simple task but I seem to be missing all the drop-down options!

Here's a snapshot of what I was expecting to see: <https://support.atlassian.com/trello/docs/sorting-lists/>

![Sort By... how it should look.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/324282i6ACC2FFB9BDD16F7/image-size/large?v=v2&px=999 "Sort By... how it should look.PNG")

But here's what I get, just the Sort list header and nothing else!

![Sort By... how it looks on mine.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/324283iF06D0B1C7B052EA0/image-size/large?v=v2&px=999 "Sort By... how it looks on mine.PNG")

Anyone else experience this issue? Is it because I don't have Premium?


Answers:
author: Caity
body: Hi Cece, this is a bug. Our development team is currently working on a fix which should be available soon.

In the meantime, as a workaround, you can create a [Board Button](https://support.atlassian.com/trello/docs/create-and-manage-automations/#:~:text=the%20Automation%20directory.-,Board%20Buttons,-Board%20Buttons%20are) to sort those lists.

This should allow you to continue your workflow while we're working on a fix.

comments: author: Caity
body: The fix is out now! If you're still not seeing any sort options, please try refreshing your page.


author: Cece
body: Hi Caity. Wonderful. I see the options now, thank you! And I only just discovered the Board Buttons too, which is awesome!!
Cambio administrador tablero de trello
Asked by Gabriela:

El administrador del tablero ya no est? en la empresa ?c?mo puedo cambiar a un nuevo administrador? no tengo acceso al correo del anterior admin


Answers:
author: Antonio Panea Pastor
body: Hola [@Gabriela](/t5/user/viewprofilepage/user-id/5499276) ,

has probado a ser administradora del Workspace y ver que puedes hacer en ese tablero?

A las malas podr?as copiar el tablero entero con cards y todo y hacerte admin all? o a quien quieras. El tablero antiguo lo borras entero y lo dejas estar.

Espero que sirva de ayuda.

Gracias!


Tags: administration
How to manage members ?
Asked by Alioa DEBEAUD:

Hi, I have a question :

Lets say we are 15 members in our Workspace, we pay for 15 users like the plan says

Someone leave the company and we remove him from Trello

We go from 15 to 14 then (still over the limit yes)

Because we're paying for 15 we can then add someone else right ?

Let me know


Answers:
author: Rasmus Wulff Jensen
body: Yes, or if you pay monthly you bill will drop to 14 user

*** ** * ** ***

[*Check out my free Trello Management Tools*](https://trellotools.azurewebsites.net)
Getting notified if no updates
Asked by Jean-Paul Bernadina:

When using Trello, what power-up can I use to automatically notify me or add a label when a card has been longer than X days in a list without any updates?

My company uses trello for many things, including ticketing. If a ticket has been in a list for longer than e.g. 5 days, I'd like to add a label and/or receive a notification so I know that action needs to be taken. This would avoid any tickets from slipping through the cracks and being forgotten.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Jean-Paul Bernadina](/t5/user/viewprofilepage/user-id/5499119) welcome to the community :) a few options come to mind:  

1. [Aging power up](https://trello.com/power-ups/55a5d917446f517774210012) (gives you a visual indicator of stagnant cards).  
![screenshot](https://card-aging.trello.services/images/Card_Aging_3.jpg)  

2. [Dashcards power up](https://trello.com/power-ups/6048e897c73d032a983e2a7c) (you can create a report of stale cards)  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324331i6E81D44FC6DA0DD1/image-size/large?v=v2&px=999 "image.png")  

3. Create a custom [automation](https://support.atlassian.com/trello/docs/creating-reports-with-butler/) to notify you of old cards. E.g.  

```
every monday at 9:00 am, create a report with all cards inactive for more than 7 days using pattern "- [{cardname}]({cardlink}) - {cardduedate}", and send an email notification to "hannah@simplaworkflows" with subject "Stale Cards" and message "Hi there, \n\nSee below for a list of cards that have been inactive for more than 7 days:\n\n{$report}"
```

comments: author: Jean-Paul Bernadina
body: Awesome, appreciate the detailed answers! I'll give the custom automation a go since that fits my needs the best.


author: Jean-Paul Bernadina
body: Hi Hannah,

Can you please explain how to access butler? I understand that I have to use butler to create custom commands but I can't seem to find it in the power-up store.


author: Hannah Humbert - Simpla Workflows
body: [@Jean-Paul Bernadina](/t5/user/viewprofilepage/user-id/5499119) of course! Butler automation isn't a power-up; it's built into the board. You can access it via the little lightning bolt icon here:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324627i6CF5B7B5A97969DA/image-size/large?v=v2&px=999 "image.png")  

More info: <https://support.atlassian.com/trello/docs/create-and-manage-automations/#Scheduled-automations>
How to avoid exceeded number of operations allowed per minute for weekday automations?
Asked by Royan Bartley:

We are on the premium plan. We have several automations setup. 6 run every weekday. In addition, about a dozen run one day a week, so one or two additional each day. This morning I noticed a regular daily task was missing. Checked the activity log to find this message from about 3AM this morning: "You've exceeded the number of operations allowed per minute." This message occurs after 6 operations ran successfully.  

1) We didn't add in anything new \& this worked last Thursday. Why did this happen and how do I prevent this? I don't care when these run overnight, just that they do! They could be spread out over time if that's the issue but how do I do that when created to run on a certain DOW?  

2) How do I know in the future if this happens short of noticing that something is missing?


Answers:
author: Royan Bartley
body: I have now put a time on all our automations so they shouldn't be bunched up.  
Is there a way to know when these fail in the future?
Trello invitaci?n desactivado
Asked by Maria Paz Fuentes:

al querer acceder a un tablero me indica Trello invitaci?n desactivad, a alguien le ha pasado ?


Answers:
author: Lara
body: > **Translation:**
>
> When I want to access a board it tells me that Trello invitation is disabled, has this happened to anyone?

Hi Maria,

Thanks for reaching out!

Were you invited to the board via email address, or are you accessing the board via an invitation link?

If it's the latter, it's possible the board admin has [disabled the invitation link](https://support.atlassian.com/trello/docs/inviting-people-by-using-a-shareable-link/#Disabling-invitation-links).

Otherwise, are you able to access the board via direct link?

All the best,

Lara  
The Trello Team
Is there a way to get a report of all tickets created across all boards each day
Asked by Jan:

We have a number of users and a number of boards and we need to get a report daily of any new created tickets. Any suggestions?


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Jan](/t5/user/viewprofilepage/user-id/4057508)

[Reports by Blue Cat](https://trello.com/power-ups/5d9c90aa18965066fcd44730) allows you to do this (create reports from multiple boards containing newly created cards). It's a paid power-up with a week of free trial so you can test if it suits your use case.

Speaking of free Trello features, you can achieve something similar using scheduled automation:

```
every day create a report with all cards starting today
```

Unfortunately using free automation you cannot pick "newly created cards", you'll need to look for workaround, for example set the due date of the cards to today or moving them to specific list.


author: Sami Linnanvuo _Screenful_
body: [@Jan](/t5/user/viewprofilepage/user-id/4057508) you can create scheduled reports using [Analytics \& Reports](https://trello.com/power-ups/5ee35178e3c7ec205df09613/reports-by-screenful) by Screenful. It's a paid Power-Up with 14 days free trial. You can learn more by reading the [step-by-step guide for creating reports with Screenful](https://screenful.com/blog/automate-project-status-reporting-with-screenful).
Stolen character in trello of someone else
Asked by Sammy Ferbar:

Hello!

It recently has come to my attention that someone, by the name of "Juli Hudson" (formerly Bates) uses Trello as a way to store characters that she's selling and one of **my** characters is on there!

I've bought the character "Socks" fair and square from the original artist. To keep it short: Juli broke said artists ToS and artist had right to get character back. Then I bought.

I did ask Juli to delete this character yet she outright refuses to, saying the character was never sold. (She's a known scammer in the Furry community and does this A LOT)

Is there anything I can do?


Answers:
author: Lara
body: Hi Sammy,

Thanks for reaching out.

Atlassian takes the rights of intellectual property owners very seriously and complies as a service provider with all applicable provisions of the Digital Millennium Copyright Act ("DMCA"). Our policy is to respond to the valid notices of alleged infringement we receive according to the DMCA by expeditiously removing or disabling access to the allegedly infringing material and terminating users, when appropriate, according to our repeat infringer policy.

You can find information about Trello's DMCA policy at <https://developer.atlassian.com/platform/marketplace/knowledge-base/my-copyright-has-been-infringed-and-i-want-to-issue-a-takedown-notice/>.

This policy describes the steps copyright owners should take if they believe that their copyrights have been infringed by third-party content placed on Trello, and this is the best resource for you to take action.

You can also view our [Acceptable Use Policy](https://www.atlassian.com/legal/acceptable-use-policy/), where there are reporting guidelines if content violates or infringes Atlassian's or a third party's intellectual property or other rights.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
How can I get the data of all our users in Trello ?
Asked by Lalita Temnyk:

I need the amount of users and in which boards/workspaces they appear. Additionally, would be great to see last login per user.


Answers:
author: Rasmus Wulff Jensen
body: This free tool can give you the full overview + last Activity Date/Time: <https://trellotools.azurewebsites.net/UserOverviewPage>

![screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/324165i86ADCDC0345CE576/image-size/large?v=v2&px=999 "screenshot.png")

Please note:

(There is not a Last Login in the API so the closest is when they last did something on any board)


author: Tymek Zapa?a _Colorful Budget_
body: [@Lalita Temnyk](/t5/user/viewprofilepage/user-id/5498926)

To see list of users that participate in your workspace, click "Members" button below your workspace name, then click "Workspace members" tab.

For each member there, you can click the "View boards" button to see in which board they are members.

Repeat this for other workspaces that you need this information.

comments: author: Lalita Temnyk
body: thanks! so there is no way to get members from other workspaces from our organisation?
Automation quota : many empty automation in activity log
Asked by Lisa Cur?-Ibre:

Hello all,

I have a free account on Trello and I have programmed only a few automations, mostly scheduled ones.

I always reach my quota pretty early in the month so I took a look in the activity log, and I see a bunch of "empty" automation runs that I don't understand :

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/324057iC88B9031424B86BC/image-size/large?v=v2&px=999 "trello.png")

It doesn't seem to do anything and I have no idea what triggered them, does moving a card from one list to another count as an automation ?!   
I do have a rule for removing the purple "pending" label from a card when it is moved to the "done" list, but most cards don't have this "pending" label. Does it still trigger the automation ?

Thanks in advance for your help.

Lisa


Answers:
author: Dreamsuite Mike
body: Hi [@Lisa Cur?-Ibre](/t5/user/viewprofilepage/user-id/5498673)

Scheduled automations run on schedule. So if you have a scheduled automation to run every day, but the conditions set means no actions happen, it will wtill consume 1 automation run every day.

For automation rules, they only trigger when the conditions of the rule is met so you if in your example, cards don't have a purple "pending" label, the automation won't trigger.

You can get more information about which automations are running stuff by clicking here for each automation.

![Screenshot 2024-05-24 09.56.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/325750i073C585235B3A058/image-size/large?v=v2&px=999 "Screenshot 2024-05-24 09.56.31.png")

comments: author: Lisa Cur?-Ibre
body: Thank you for your help !


author: Dreamsuite Mike
body: No problem. For more info on command runs, operations and automation quota's, see this article below:

<https://support.atlassian.com/trello/docs/butler-quotas-and-limits/>

If this has answered your question, please click the "Accept Answer"

Have a nice day


Tags: automation

quota

trigger
?????????????????????????
Asked by hisamoto:

????????????????????????????????????????????????????


Answers:
author: Lara
body: > **Translation:** When I open a card and type, some of the previous text is automatically overwritten even though I haven't pressed enter.

Hi there,

Thanks for reaching out!

I've gone ahead and created a support ticket on your behalf, so that we can investigate further. Please check the support ticket for more details: <https://support.atlassian.com/requests/TRELLO-197375/>

All the best,

Lara  
The Trello Team
he cerrado tablero con administrador usuario inactivo
Asked by BEATRIU:

Soy beatriu10 con el correo electr?nico que tengo activo pero ten?a un tablero como administrador como beatriu8 que hemos cerrado por error y no puedo reabir

Muchas gracias

```
I am beatriu10 with the email that I have active but I had a board as administrator as beatriu8 that we have closed by mistake and I cannot reopenthank you so much
```


Answers:
author: Lara
body: Hi Beatriu,

Thanks for reaching out!

Only the board admin can reopen the board, but since you don't have access to the account in question, I'm afraid the board cannot be reopened.

An alternative option would be to ask the Workspace members to upgrade to [Trello Premium](https://trello.com/premium), which would give them [admin control](https://support.atlassian.com/trello/docs/workspace-admin-capabilities/) over those boards and allow them to reopen the board in question.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Scheduled Automation Bug
Asked by Kahil Dawe:

Hi,   

in automation \> Scheduled, i have a rule  
"every day, sort the list "Cutting Only" by due date descending"

when i click the "Add to another board" when i type in a second board it doesn't auto fill.   
the drop down arrow doesn't do anything when clicked.   

but main issue is after writing the second boards name into there the "Add to board"  
button isn't intractable. does nothing when i click it.. i can press tab to select it but nothing happens when i hit enter on the button either.   

the "Add to board" button is currently bugged for me.


Answers:
author: Kahil Dawe
body: Nevermind, mixing the words "Board" and "List" up. delete or ignore this post.


Tags: bug
Changing Admininstrator
Asked by Daniel Vaccaro:

How do you change the administrator on the boards? I need to make 2 accounts inactive and need to make my account the administrator


Answers:
author: Ollie Guan
body: Hi [@Daniel Vaccaro](/t5/user/viewprofilepage/user-id/5498480) ,

Changing the admins of a Workspace or board

<https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>
Is it possible to change font format in an automated email?
Asked by Priscila Vindas:

Hi! I'm using automated rules and when sending an email, I would like different font styles (e.g. Using Heading 1, Heading 2 font styles).

Is that possible?  

Thanks a lot!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Priscila Vindas](/t5/user/viewprofilepage/user-id/5498460) butler automation uses markdown so you can use the below to format your email:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/324018iFE300837D0A11F84/image-dimensions/174x401?v=v2 "image.png")  
Just make sure you add a space between "#" and the text.

comments: author: Priscila Vindas
body: Hi! Amazing! Thanks a lot!


author: Hannah Humbert - Simpla Workflows
body: You're very welcome ?


Tags: email
Board admin has left the company and other members are workspace guests. How do we regain admin?
Asked by Milica Grahovac:

There were similar questions, such as <https://community.atlassian.com/t5/Trello-questions/Change-Admin-to-boards-from-a-person-that-left-the-company-is/qaq-p/2220697>, but as we don't have access to the workspace, we can't initiate a trial. Can you please advise?


Answers:
author: Carlos Garcia Navarro
body: Hi [@Milica Grahovac](/t5/user/viewprofilepage/user-id/2383785) ,

These article has instructions on potential ways to gain access to the board and become an admin. Have you checked it out? <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

comments: author: Milica Grahovac
body: The very last advice on copying each list individually did the trick. Thank so much!


author: Carlos Garcia Navarro
body: Nice! I'm glad to hear! :-)