Business Risk
Asked by Mahesh Vecham:

The business risk is if the cloud service or any of admin accounts gets hacked and the source code is stolen. Is there any terms and conditions give us any guarantees or does Atlassian take any legal responsibility if this occurs. Please provide some information on this critical business risk.


Answers:
author: Mahesh Vecham
body: Hi Stephen,

Thanks for your reply and really appreciable your support.

We have one query about performance of the both Atlassian Bitbucket cloud and Jira cloud. Is there any supplier document available to refer performance steps? Please do the needful.

Regards

Mahesh


author: Ste Wright
body: Hi [@Mahesh Vecham](/t5/user/viewprofilepage/user-id/5241763)

I'd check out the [Cloud Terms of Service](https://www.atlassian.com/legal/cloud-terms-of-service), and the [Trust site](https://www.atlassian.com/trust), as a good starting point for this type of information.

You can also contact Atlassian directly to ask questions - either through the [sales team](https://www.atlassian.com/enterprise/contact?formType=product-features), or the [support team](https://support.atlassian.com/contact/#/)

Ste

comments: author: Mahesh Vecham
body: Hi Stephen,

Thanks for your response. Is there any process or Atlassian website that clients will get the prior information on upcoming events or updates of Atlassian cloud products especially Bitbucket and Jira.

BR

Mahesh


author: Ste Wright
body: Hi [@Mahesh Vecham](/t5/user/viewprofilepage/user-id/5241763)

I'd check out...

* [Atlassian's Cloud release notes](https://confluence.atlassian.com/cloud/blog)
* For Server/DC...
  * [Jira Release Notes](https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html)
  * [Confluence Release Notes](https://confluence.atlassian.com/doc/confluence-release-notes-327.html)
  * [Bitbucket Release Notes](https://confluence.atlassian.com/bitbucketserver/release-notes-872139866.html)
* [The Public Roadmap](https://www.atlassian.com/roadmap/cloud) - *use the Cloud / Data Center toggles to see each roadmap depending on hosting type*
* [The Events Page](https://www.atlassian.com/company/events)

Ste


author: Ste Wright
body: Hi [@Mahesh Vecham](/t5/user/viewprofilepage/user-id/5241763)

I'd probably check out [Resilience At Scale](https://www.atlassian.com/trust/resilience?tab=enterprise-grade-architecture) as a starting point on performance.

There are additional links from there to Architecture, etc.

Ste


author: Mahesh Vecham
body: Hi Stephen,

Thank you very much for your valuable suggestions. Recently we upgrade Bitbucket server from 7.2.1 to 7.21.14. We are using teamcity as CI tool. Now we are facing issues like below

359 WARN \[ssh-scm-request-handler\] 8c4206f147967552 @1THBEWVx660x885x2 1353evp 10.24.141.238 SSH - git-upload-pack '\<\>plugin.git' c.z.n.windows.ProcessCompletions Aborting processing loop after unexpected exception (2 processes running)

java.lang.RuntimeException: CreateIoCompletionPort() failed, error code: 6

at com.zaxxer.nuprocess.windows.ProcessCompletions.queueWrite(ProcessCompletions.java:262)

at com.zaxxer.nuprocess.windows.ProcessCompletions.checkWaitWrites(ProcessCompletions.java:336)

at com.zaxxer.nuprocess.windows.ProcessCompletions.process(ProcessCompletions.java:155)

at com.zaxxer.nuprocess.windows.ProcessCompletions.run(ProcessCompletions.java:123)

at com.zaxxer.nuprocess.windows.WindowsProcess.run(WindowsProcess.java:279)

It caused The logs are typically 1GB big which is affecting the Bitbucket performance. Any help on this error is highly appreciable.

Regards

Mahesh