youngmon/atlassian-qna huggingface dataset:
Image Compression Issue in Confluence
Asked by mako wada:

Hello,all

Paste the image into Confluence.

It will be compressed and displayed.

Clicking on the image allows it to be displayed properly.

While editing, the image appears larger (set at 1300pt), but when published, it becomes compressed and no longer visible.


Answers:
author: mako wada
body: I was inserting an image inside a table.

This was due to the narrow width of the column.

Increasing the column width eliminated the compression.

thx! [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

comments: author: Brant Schroeder
body: Glad you got it figured out.


author: Brant Schroeder
body: [@mako wada](/t5/user/viewprofilepage/user-id/4539261) what happens when you just upload the image instead of pasting? Does it still compress?

comments: author: mako wada
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)please and thank you.

I have uploaded and inserted an image. Compressed.


author: Brant Schroeder
body: So it does the same thing when you upload as it does when you copy and paste?


author: mako wada
body: It seems so. with the same result.

Compressed view...


Tags: cloud

confluence-cloud
Code Snippet - Copy button missing when used within a TAB
Asked by Trainer, John:

When I create a simple page and include some Code Snippet blocks, we can list commands/code, and on the far right, we can click a 'copy button'. So while trying to build a page with multiple sections utilizing Tabs for navigation, the 'copy button' is missing. This is with simple tabs, composition tabs, etc. With Composition Pages to Tabs it doesn't even show the Code Block, the code is displayed just like text.  

Any suggestions to get this elusive copy button to be shown outside of a simple page?  

![image.png](/t5/image/serverpage/image-id/273121iD4FEE2A9359667F5/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Marc - Devoteam
body: Hi [@Trainer, John](/t5/user/viewprofilepage/user-id/5284554)

Welcome to the community

I expect you are using an app for the tabs, as you mentioned.

You can have multiple code block on a Confluence page, so the issue is in combination with the app you are using.

My advise is to contact the vendor of the app an raise this issue with him, as the Atlassian default options work as expected.

Using a 3rd party app doesn't always entail that all default options will work in combination with an app.


Tags: cloud

confluence-cloud
is there a macro that will show pages that have not been updated in X days?
Asked by liana.marr@d2l.com:

We are looking for a way to flag pages within our various spaces in our home or main page that lists pages that have not been updated in "x" amount of days - essentially identifying stale documentation that has not been updated in an allotted period - or not at all (so creation = modification). We are already using the what's new in our pages but wanted to know a way to list pages that in these cases, would not be considered "new" or updated.


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [liana.marr@d2l.com](/t5/user/viewprofilepage/user-id/5281114) ,

We make the addon [Keep it up to date!](https://marketplace.atlassian.com/apps/1226276/keep-it-up-to-date), which displays a table of outdated pages. The addon is free to use.


author: Rodrigo
body: Hello [liana.marr@d2l.com](/t5/user/viewprofilepage/user-id/5281114)

Other solutions outside of the box can be found via the [Atlassian marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=expire). Would this be something of your interest?

Here are multiple ways to organize this; you could find a solution within the Expiry condition within [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview), or a control center within [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) and [Breeze Document Management](https://marketplace.atlassian.com/apps/1227647/breeze-document-management-and-archiving-for-confluence?hosting=cloud&tab=overview). Our team as well develops and maintains [Viewtracker for Confluence](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=cloud&tab=overview), which seeks to provide you with a centralized hub and reveal how your users interact with your content.

Perhaps some of these tools suit your use case?

With friendly regards and all the best  
Rodrigo


author: Marc - Devoteam
body: HI [liana.marr@d2l.com](/t5/user/viewprofilepage/user-id/5281114)

Flagging I don't see as an option.

Within Confluence Automation there is a rule in the library called:

**Notify people about inactive pages when scheduled (recurring)**

You could extend or modify this rule to suite you wishes. This rule send out an email, you could also modify it to add a label for example and have a page where all pages with this label are shown.

I would advise to also create a rule that if one of these pages will be updated that the label will be removed


Tags: cloud

confluence-cloud
Whiteboard - Post Beta
Asked by Gareth Blake-Coggins:

Morning / Afternoon / Evening all :-)

We have just seen the WhiteBoard feature in Confluence - very excited about this, however I can not seem to find any documentation regarding this feature post beta. For example will this incur any additional costs to our existing Atlassian bills, if so how much?


Answers:
author: Ste Wright
body: Hi [@Gareth Blake-Coggins](/t5/user/viewprofilepage/user-id/1329161)

It does say this...
> Consolidate tools with a digital whiteboard at no extra cost. Confluence whiteboards is always included with Confluence

...on this page: <https://www.atlassian.com/software/confluence/whiteboards>

And then, in the FAQ (further down that page)...
> How much does Confluence whiteboards cost?

|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| > All Confluence whiteboards capabilities will be free for open beta customers > who opted in until the product general availability is announced. Moving forward, > there will be a mix of capabilities based on your Confluence edition. ...so it sounds like there will be different features available post-beta depending on your plan level, but no additional information as of yet! Ste |

comments: author: Gareth Blake-Coggins
body: [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) thats great thanks for the additional info


author: John Masson
body: Our Whiteboards now have this banner on the top of them ... and the link goes [here](https://www.atlassian.com/software/confluence/whiteboards), which does not (currently) say what's changing or how to prepare ...

We're on a paid plan, but not Premium, so it would be good to know for sure if there is going to be an impact ...

![Screenshot 2024-02-08 at 8.08.17?pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/305184i99FBB1FED30D4744/image-size/large?v=v2&px=999 "Screenshot 2024-02-08 at 8.08.17?pm.png")

comments: author: Christina Ristevski
body: [@John Masson](/t5/user/viewprofilepage/user-id/620315) apologies, we've since updated that link. It should now link to [here](https://support.atlassian.com/confluence-cloud/docs/understand-confluence-whiteboards-plans-and-features/). Let me know if you have any further questions. Thanks!


Tags: cloud

confluence-cloud
Cannot create a space or a page in Confluence
Asked by Miguel Guerrero:

Hi Community!

I would like to test Confluence and therefore I've setup a free plan however, I'm unable to create any space or page, although I've made it as an admin.

The error I'm getting are the following:

"We can't create a page for you  
You don't have the right permissions; talk to your admin about adjusting them."

"We can't create a space for you  
You don't have the right permissions; talk to your admin about adjusting them."

You can find the error screenshots here:

1. PAGE error creation: <https://1drv.ms/i/s!Ar8nbUE8LROjjeB9H1bkL4JWoyuofg?e=fugWW1>

2. SPACE error creation: <https://1drv.ms/i/s!Ar8nbUE8LROjjeB8jLuWVLQX8d-Ujw?e=VAuJEV>

3. SPACE permissions: <https://1drv.ms/i/s!Ar8nbUE8LROjjeB-WIsFu_-9PQ0Iog?e=MSHoVg>

Is there something missing from my side or is there a bug from the system? Since I'm on a free plan, I cannot get support from Atlassian, which is very annoying as a first customer experience.

Thanks for your support!

Miguel


Answers:
author: Dave Wuensch _Decadis AG_
body: Hi [@Miguel Guerrero](/t5/user/viewprofilepage/user-id/5284415)

do you also use other Atlassian Products?


author: Marc - Devoteam
body: Hi [@Miguel Guerrero](/t5/user/viewprofilepage/user-id/5284415)

Do you only have Confluence or also Jira on a free plan?

If you have both, from Jira you should be able to access user management via the "cog" wheel.

On Confluence you as a user should have product admin permissions.


Tags: cloud

confluence-cloud
Storage Limit Questions For Free Account 2022
Asked by Markus C.:

Greetings,  

I will assume that for the free Trello Cloud Plan, there is a 2GB storage limit.  
Workspace, accounts, cards, files, and what else consume and are tracked for the storage limit?  

How does a free user view the storage amount consumed? One previous post says ask support but it appears for free plans, the support wizard redirects you to the community or documentation. I would like to know how much is left so that plans can be made to migrate out of Trello before reaching the limit.  

Are there plans to increase the storage limit to be more in line with Google storage offerings? Yes they are not apples to apples yet, 2GB is too low for being a cloud product. I have been using Trello for a few years and it seemed pretty neat that a free version was offered for small teams and had no storage limit. Now it seems the free version is more of a sales gimmick to get the small team vested and moved into a paid plan, which is disappointing.  

Note:  
Two different URLs seems to contradict one another regarding storage limits.  
The free Trello Atlassian Cloud Plan states there is a 2GB storage limit per this URL:  
<https://www.atlassian.com/blog/platform/which-atlassian-cloud-plan-is-right-for-you>  

This URL <https://support.atlassian.com/trello/docs/adding-attachments-to-cards/>  
states: "There is a 10 MB file upload limit per attachment. However, paid members have a 250 MB file upload limit per attachment. There is no account data storage limit in any Trello plan."


Answers:
author: Brant Schroeder
body: [@Markus C.](/t5/user/viewprofilepage/user-id/4147122) All the information you shared is old. Please refer to the new plans and pricing for details. <https://trello.com/pricing> As you can see all have unlimited storage but have a limit to the size of each document.

comments: author: Markus C.
body: Thank you, the inconsistency in documentation is confusing but your clarification was helpful.


Tags: storage
2 steps verification on trello
Asked by Miggio Andrea:

Translator

Translator

Hi, I'm a personal assistant and my boss asked me to activate the 2 steps verifications.

In the trello account we're 3, if I insert his phone number (waiting for him to accept and send me the 6 digit code back)  

Me and another guy, do we have to wait him to accept the 2FA code or we can continuing using it?  

Thanks


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Miggio Andrea](/t5/user/viewprofilepage/user-id/5108071) and welcome to the community,

2FA will not be activated until you insert the code. This mean that you can use Trello.

comments: author: Miggio Andrea
body: Thanks for answering, another question...   

I have to activate the 2fa on trello (as said there are 3 person in it).  
to active for my boss, do I need his account (and then the 2fa will be also for us) or I can do it from my account and then from his account he can see the 2fa?  

Thanks a lot


Tags: 2-factor-authentication
Which plan does work to follow collaborators' activities in a workflow?
Asked by Mercedes Ponce de Le?n:

```
1. If I pay a premium user, can other non-premium users interact?
```

2. How many users can be on a board with free accounts?

3. How many users can be on a board with a standard and premium account?


Answers:
author: Sagar Rao
body: Hey There.

1. Yes, you can add Guests to board where you would not have to pay for them as long as they are just part of one board. You can read more about Guests here - <https://support.atlassian.com/trello/docs/multi-board-guests/>
2. You can add up to 1600 members on a single board.
3. The limit is the same for all plans including Standard and Premium. You can add up to 1600 members.

Thanks!
Why isn't my Typeform integration working?
Asked by Admission Events:

I have a Typeform integration set up so that each time someone submits a specific Typeform form, it creates a new card in a particular Trello list. I've received two submissions to the form, and no new cards have appeared. I have double checked that it's the correct form and correct board. Any thoughts?


Answers:
author: Silvia
body: Hi [@Admission Events](/t5/user/viewprofilepage/user-id/5107847) and welcome!

Have you tried [Blue Cat Forms](https://trello.com/power-ups/6139de588901011c01baf52f)? You can create a form that sends submissions to your Trello board into a selected list. There is no connection needed other than your Trello account and the form can be embedded.

When you sign up for a trial with us you can reach out to our support through the app and we are happy to help.


author: Erick Doerre
body: Hi there,

Thanks for reaching out and welcome to the community! I can help to troubleshoot a bit. To be candid though, the Typeform folks may be better suited to help with this, as they built and maintain that Power-Up.

If you haven't already, I think the best first step is to relink Typeform to your board to see if that helps jumpstart things.

1. Go to the board where this Power-Up is enabled.
2. Open the Board Menu and select the Typeform Power-Up
3. Select **Remove personal settings** and **Disable** the Power-Up.
4. Go to <https://trello.com/my/account>
5. Under the Applications section, select Revoke under any entries for Typeform

To re-link Typeform to that board:

1. On your board, click Show Menu on the right side
2. Click Add Power-up and add Typeform to that board
3. Log in to Typeform through the provided modal
4. Authorize Typeform with Trello (this will give Typeform access to your Trello account)
5. Once this is done you should see a message that says, "You're good to go!"
6. Select the Typeform, Board, and title you want to use (if Typeform asks)

Once that's done, go back to the form and submit a response as a test to see if it comes through on your board! If that doesn't work, I recommend reaching out to Typeform's support team directly for additional help: <https://help.typeform.com/hc/en-us/requests/new>


Tags: cloud

integration

typeform
Export a list of Observers
Asked by Darren Smith:

I need to get a complete list of **observers** on a specific board

Alternatively, if I could get an export of all members regardless of type (admins, observers, etc.) then I could parse out the observers from the others.

The ideal export would provide the following for each member:

- member, member type, name, email

Thanks in advance for your help!


Answers:
author: Sagar Rao
body: Hello Darren,

Ah! Unfortunately, there is no option to pull a user report on boards with the user details. I will forward this to our Team for consideration.


Tags: cloud

export

member

observer
How to open cards again?
Asked by ????? ?????????:

![photo_2022-12-23_19-26-07.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/231941i2B619E207A09039A/image-size/large?v=v2&px=999 "photo_2022-12-23_19-26-07.jpg")


Answers:
author: Adam Cao
body: ![Screen Shot 2022-12-23 at 12.59.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/231943i6693B6DC0C1BE1DE/image-size/large?v=v2&px=999 "Screen Shot 2022-12-23 at 12.59.00 PM.png")

You need to clear your filters. Press the X button or use the keyboard shortcut "x"
How to set email notification 30 days before due date
Asked by Selene:

Hello,

I'd like to set a rule which allows me to receive an email notification 30 days prior the due date of a task, but Trello only lets me set it either "30 days from now" or "2 days prior" and I cannot find a similar customization in the automation section.

Is there a way to make it possible?

Thank you.


Answers:
author: milynnus
body: [@Selene](/t5/user/viewprofilepage/user-id/5107799)

You are correct in your observation. The option available is to use a date custom field +/1 x days.

The other alternative is to use http request with Trello api to handle this. This will be available on my [Space Butler](https://alpha.deta.space/discovery/@milynnus/space_butler) app.


Tags: automation

due-date
N?o consigo cancelar meu plano, preciso de ajuda
Asked by AMZA DIGITAL - Andr?a Lopes:

Ol? bom dia, gostaria de cancelar meu plano, mas n?o estou achando a op??o


Answers:
author: Vishaal S
body: Hi there,

1. Log in to Trello and click the Workspaces dropdown at the top of the page
2. Select the Workspace with the subscription you want to cancel
3. Click the Billing tab
4. On the Billing tab, scroll to the bottom of the page and click the "Cancel Premium" link to downgrade.

This will schedule your subscription to end on your next renewal date and prevent your card from being billed again. Once your subscription ends, our Premium features won't be available for boards within that Workspace.

We have a bit more detail on what will happen when you cancel here at our help centre: <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>  

Let me know if this brings up any new questions.
Issue creating a Butler command using @board
Asked by James Avery:

I am trying to get Butler to run the pseudo logic below:

*When a card is due in 7 days, post a comment on the card: "@board this is due in 7 days!"*

Using the command builder, the closest command I can come up with for this is:

*when a due date between 7 and 7 days from now is set on a card, post comment "@board This is due in 7 days."*

I have two questions regarding this:

1. This seems like an overly complicated way of describing the command, compared to my initial pseudo logic above... is there a better way of doing this?
2. While this seems to work, when the command is run the board receives two comments, one from my user account and then one from the Butler. Is it possible to get the Butler to comment without my account also commenting? You can see this in the attached image if you look at the Activity view on the right.

![Annotation 2022-12-23 112747.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/231881i912C89A78A91A9E2/image-size/large?v=v2&px=999 "Annotation 2022-12-23 112747.jpg")


Answers:
author: Lara
body: Hi James,

Thanks for reaching out!

It sounds like a due date command would work better for your use case.

You can use the built-in Butler integration to create this command, as the ButlerBot integration is no longer supported.

You can create a Butler automation within the Trello board by clicking on the **Automation** button at the top of the board.

Here's the command you'd want to build:

![Image 2022-12-26 at 2.57.15 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/232015iE6505B9A023C4B1E/image-dimensions/404x253?v=v2 "Image 2022-12-26 at 2.57.15 pm.png")

You can also use variables to customise the notification: <https://support.atlassian.com/trello/docs/butler-variables/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
move card when checklist completed
Asked by Csaba Balla:

Can I create a rule on a board that refuses to move any cards from one list to another unless the checklist on the card is completed?


Answers:
author: Brittany Joiner
body: So there's not a way to prevent it from moving, but a workaround is to say that when a card is moved into another list with any incomplete checklists, move it to another list and a comment tagging the user who did it (*just use the {username} variable)*that tags them and says "please complete the checklist before moving the card over".

comments: author: Csaba Balla
body: Hi Brittany, Thank you for the answer!


author: Sagar Rao
body: Hey There,

I had a check but couldn't find a way to set an automation for this, I'll keep the thread open for other members to comment if they have a way to achieve this. Thanks.

comments: author: Csaba Balla
body: Thank you Sagar!
Power-ups in free or standard version
Asked by Simone Seiler-Corbett:

Hi, is it possible to add the file manager power-up in the free version? I think I have to pay for it. Otherwise would it be included in the standard version? And would it also be possible that other board members use it?

Thanks for your answer!


Answers:
author: Adam Cao
body: Hi [@Simone Seiler-Corbett](/t5/user/viewprofilepage/user-id/5107572), yes you can use the File Manager Power-Up in both the free version and the standard version of Trello. However, after a 7 day trial of using the File Manager Power-Up, you will need to pay $3 per user per month to continue using it.

For other board members to use it, you will have to subscribe to a workspace license. Note that if you subscribe to the File Manager Power-Up, you will also get access to 16 other Power-Ups listed here: <https://tinypowerups.com>

comments: author: Simone Seiler-Corbett
body: Thank you!


author: Alex Koxaras _Relational_
body: Hi [@Simone Seiler-Corbett](/t5/user/viewprofilepage/user-id/5107572) and welcome to the community,

You can use file manager to your free plan and it will be usable for all your board members.

comments: author: Simone Seiler-Corbett
body: Great, thanks!
Is it possible to lose access to contents in few boards when upgrading accounts?
Asked by Grupo Sementes _Telegram:

I manage an account for group work which Trello helps us a lot in managing a few activities. Recently, we started to guess that maybe some content lost a while ago could have been lost when our account was upgraded to a new version, I guess it was by the time Atlassian came up into Trello. Does anyone have any thoughts/ experience to share in this regard?


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Since this is about sensitive account information, I've gone ahead and created a support ticket on your behalf.

Our support team will be in touch soon!

All the best,

Lara  
The Trello Team

comments: author: Grupo Sementes _Telegram
body: Hello Lara.

Thank you very much for your attention.

I look forward to hearing from them.

Regards,

Victor


author: Lara
body: Hi Victor,

I've reached out to you in the support ticket. Please check your spam folder to see if my email landed there!

All the best,

Lara  
The Trello Team