youngmon/atlassian-qna huggingface dataset:
Billable number of users for confluence apps services
Asked by Vratislav Havlik:

Lets say I wanted to see users/group/pages dashboards, therefore I wanted to use

SQL for Confluence (Pro Edition). {#toc-hId--528953806}
-------------------------------------------------------

In pricing, I can see that is is billed by number of users. SQL will be used by admins only, therefore only 3 people. But the whole confluence contains over 50 users. So I ask how is it billed - all confluence users, while some can read only specific pages or us 3 admins?

thanks a lot.

Kind regards


Answers:
author: Max Foerster - K15t
body: Hi [@Vratislav Havlik](/t5/user/viewprofilepage/user-id/5003213) and welcome to the community.

The app pricing is based on the host application. I'm quoting the official [Marketplace App Licensing FAQ](https://www.atlassian.com/licensing/marketplace#which-license-do-i-choose-when-purchasing-an-app):
> Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product -- even if only some of your licensed users need to use the app.
>
> For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level.

So in your case, you will have to pay for 50 users.

Best,

Max


Tags: cloud

confluence-cloud
Falha ao mover o cart?o
Asked by Sefrin:

Bom dia!

N?o estou conseguindo fazer movimenta??es entre os cart?es.

Sabem se o Trello esta com algum problema?


Answers:
author: Vini
body: Oi Sefrin, tudo certo?

O que acontece quando voc? tenta fazer uma movimenta??o? Voc? v? algum erro? Teria como mostrar uma print do que voc? v??

comments: author: Andr?a Fontes
body: Ol?, eu estou com o mesmo problema. N?o consigo resolver!


author: Victor Ara?jo San Joan Vieira
body: Estou com o mesmo problema!  
Quando clico para mover o cart?o para uma lista diferente dentro do mesmo quadro, as op??es de mover simplesmente n?o funcionam. Quando clico, seguro e arrasto manualmente o cart?o para outra lista, quando solto ele some, s? reaparece quando altero o quadro e retorno. A? o cart?o aparece na lista de origem...


author: Victor Ara?jo San Joan Vieira
body: Agora tentei pelo app no celular e funcionou!


Tags: move
How to make invisible cards
Asked by ???????????:

Hello Community! Are there any possibilities to hide cards from another users? How can I make the card invisible for another users? For example: I have a desk with 5 users. I want 3 cards for 1 user, 2 cards for 2 users and so on. Is it possible?  


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@???????????](/t5/user/viewprofilepage/user-id/4334929)

Welcome to the Atlassian Community!

Basically, you can't hide a card from a board member! All cards are visible to the board members!
How can I add Trello card on MacBook desk?
Asked by Jessica Lin:

Hi Trello Community,

Good day.

I would like to know is there a way to add Trello card to my desk?

My notebook is MacBook(Mac OS Big Sur 11.2.3).

Thank you.


Answers:
author: Fabienne Gerhard
body: Hi [@Jessica Lin](/t5/user/viewprofilepage/user-id/4335091)

do you mean a specific Trello card or just the [Trello app](https://trello.com/de/platforms)? The Trellp app works fine (I use it on my macbook with similar specs)

comments: author: Jessica Lin
body: Hi Fabienne Gerhard,

good day

I mean specific Trello card.

Thank you.

regards.


author: Fabienne Gerhard
body: Hi [@Jessica Lin](/t5/user/viewprofilepage/user-id/4335091)

checked it out:

* Go to the card you wanna shortlink on your desk -\> go to Share and look for '[Link to this card](https://help.trello.com/article/824-sharing-links-to-cards-and-boards)'
* Copy this link
* Open Safari and paste the link
* (make sure you are logged in) Click and hold down on the small square image that appears just to the left of the site's URL in the address bar. *not the + that appears that will only put it in your favorites*

* Move the fav icon (that's what you small square icon is called) to the desktop with your mouse and release mouse button. Hyperlink is automatically created which can be opened with your standard browser ?

Hope this could help you!


author: Jessica Lin
body: Hi,

I would like to know can the list be added to desk too?

Thank you.


author: Garrett
body: Hi Jessica,

Links to cards and boards can be saved as a desktop shortcut, but lists don't have links directly associated with them, so I'm afraid that won't be possible.

I'll let our team know about your interest in that, for consideration.


author: Jessica Lin
body: I see.

Thanks a lot.

Have a nice day.
How do I trigger getting an email every time my coworker add a new card?
Asked by April Penn:

My coworker has tagged me on the new card but I don't get any email reminding me that she has done that so I keep not knowing that there is a new card for me to look at. How do I set it up so that I automatically get an email every time a coworker tags me on a new card?


Answers:
author: Anthony Doudt
body: Hi [@April Penn](/t5/user/viewprofilepage/user-id/4335226)

Yes, you should be able to use the Butler to set a Rule to send an email to yourself. The Trigger for the rule would be under Card Content - when you are mentioned in a Checklist, Comment or Description.

Once you set the Trigger, the Action would also be under Content - towards the bottom you'll see the area where you can send an email.

Hope this helps!

comments: author: April Penn
body: Thanks, I used Butler to set up a rule though I am not sure if it is set up correctly. I'm not sure what "subscribe" to the card means but I am hoping it will trigger Trello to send me an email. ![Screen Shot 2021-04-05 at 10.46.00 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/137427i3875F3761CA3EB07/image-size/large?v=v2&px=999 "Screen Shot 2021-04-05 at 10.46.00 AM.png")


author: Anthony Doudt
body: I think that will work for you. This is older but should still be accurate - [https://blog.trello.com/introducing-subscribe-get-notifications-for-any-card](https://blog.trello.com/introducing-subscribe-get-notifications-for-any-card?)

You can then adjust your notifications (click the bell icon in the upper right to check).
Syntax for card descriptions - OPEN EXPLORER
Asked by mystudiomystudio:

Hello is there any syntax in the code to open a folder in the computer's file finder, like opening a Link in browser?

thanks


Answers:
author: Garrett
body: Hey there,

I'd recommend reviewing our doc here which covers file type links in Trello: <https://help.trello.com/article/1040-why-cant-i-open-file-links>

Hopefully that helps clarify!
How to confrm email request on a shared access board?
Asked by Kathryn Casson:

Hi there, I have a Trello account and my own boards, but i have been invited on a shared board, which I can see (not on my account yet) but i am unable to edit.

It says that I need to confirm my email but the invitation email does not give me that option?

Help, please?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Kathryn Casson](/t5/user/viewprofilepage/user-id/4334536)

Welcome to the Atlassian Community!

Please go through these links

<https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>

<https://trello.com/en/resendValidate>
How do you create a second workplace?
Asked by luke patten:

I have already created a workplace but im trying to make a separate workplace with different people. How?


Answers:
author: Bugra Cil
body: Hi there!  

Trello Teams are now workspaces. The term is outdated, but I suggest you to check [Trello guide](https://trello.com/en/guide/create-a-team) on teams, it gives more details on how to work with the idea of workspace. For up-to-date context, here is [another help page](https://help.trello.com/article/705-creating-a-new-team) on workspaces.  

I hope it helps.

---  
[Check out our power-up, Hipporello!](https://trello.com/power-ups/5dd670e21b2a8973687ca15a/enable "hipporello") We connect your customers and employees to your support, IT \& business teams by creating Trello cards via online forms and emails, with email-to-board \& board-to-email functionalities.

We are staff-picked, featured, free and we won't be a burden on your Trello plan because we are a bonus power-up :)
New Cards no longer have web page preview
Asked by Peter Hawkes:

Started using 'Send to Trello' bookmark on Safari. My initial cards showed a preview image of the bookmarked web page. Now when I add new pages there is no such preview created; have I done something to make this change in behaviour?

Peter H


Answers:
author: Peter Hawkes
body: Thank you, it was me as two different sites used, my apologies for raising!

PRH


author: Garrett
body: Hey Peter,

Hm, can you share an example of a page you sent to Trello that didn't work? If you try any other websites does the same trouble occur as well?

It could be the specific site's structure has changed, which can result in that preview no longer generating from our bookmarklet, or we need to take a closer look.

Either way, that should help us narrow things down.
How can I create a card with API with no due?
Asked by Vlad Vedekhin:

I tried this "due": null. I also tried not to include"due" to API request at all, but nothing works and due date gets created anyway


Answers:
author: Bugra Cil
body: Hi there, it happened to me some time ago. If you have a Butler rule running like "when X, set due to Y", that can be the reason. Otherwise, could you please share your request here, maybe I can help you with it.

comments: author: Vlad Vedekhin
body: Yes, it was a butler rule. My fault, sorry :(


author: Bugra Cil
body: No worries, happy Trello-ing.

[You can also check out our power-up, Hipporello!](https://trello.com/power-ups/5dd670e21b2a8973687ca15a/enable "hipporello") We connect your customers and employees to your support, IT \& business teams by creating Trello cards via online forms and emails, with email-to-board \& board-to-email functionalities.

We are staff-picked, featured, free and we won't be a burden on your Trello plan because we are a bonus power-up :)


author: JavaRare
body: Its a system bug try contacting some staff for help I'm sure that developers are still working on the web.


Tags: api
How to: Create a new list on a board when a card is added to a list in another board
Asked by K Walters:

Hi all,

Help needed please! I need to set up a command that when a card in one board (board A) is added to a list in that board that it creates a new list in another board (board B) with the same title of the card and copies the card to the new list.

Appreciate your comments.

Thanks

K


Answers:
author: Hannah Humbert - Simpla Workflows
body: Are you using Jira or Trello? Based on your terminology, it sounds more like Trello. Butler is the native automation tool in Trello, but I don't think there is an action that would allow you to create a new list in the destination board.   

Zapier should be the way to go. I've worked with clients and have created automation that creates a new board when a card is created and uses the card title as the board name. So I'm sure there is an action around there that says "create a list and name it based on the title of the card".  

Zapier should also be able to copy the card as well as a secondary action. Would you want t complete copy, or should it be synced in some way so if a change happens on one card, the other card gets updated?

comments: author: K Walters
body: Thanks for responding. I managed to figure it out using Butler, but good to know Zapier is an option.


author: Hannah Humbert - Simpla Workflows
body: [@K Walters](/t5/user/viewprofilepage/user-id/4320560) ah, yes, I had another look and you're right - it can be achieved through Butler with the below statement:  

*when a card is added to list "X", copy the card to the bottom of list "{triggercardname}" on board "Board B"*


author: K Walters
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) I used {cardname} instead of {triggercardname} and that worked.


author: Stephan Shere
body: Hello K,

I am making a guess and what your question is --

You have an issue on one board, and want to see the same issue on a second board, or have it move to a new board once it's transitioned into a specific stage.

You can accomplish both by creating custom JQL for each the second board that and shows the same issues -- the problem with this is they will share status on each issue and transition through the same stages on the second board.  

Ideally, it sounds like you'd benefit from Jira Automation and allow for the Issues transitioned into a specific status would be transitioned into a secondary board, for example a Development Board vs a Quality Assurance board, and once the Development Board reaches the testing column, the issue would be created in the To Do column on the Quality Assurance board, and once the issue is transitioned to done on the Quality Assurance board, it would be moved to External Review or Done on the development board.

You can try the following Automation addon and test it out to see if it fits your specific use case scenerio: <https://www.atlassian.com/software/jira/features/automation>

Hopefully that gives some insight into solving your problem and helps you find a working solution.

comments: author: K Walters
body: Thanks. I will check out the link.
Transfers board ownership between different teams/accounts
Asked by K Walters:

Hi all,

Hoping someone can help with this. I need to transfer a board from one team (company A) to another team (company B). Looking for ideas on most efficient way to do this. They are two different companies with two different Trello accounts. At the moment the company that owns the board (company A) has given access to the other company (company B), but now company B wants to take over the board and give access to company A (essentially switching roles). Company A should have should have access to be able to still add cards to the board.

Appreciate your comments.

Thanks!


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@K Walters](/t5/user/viewprofilepage/user-id/4320560)

Welcome to the Atlassian Community!

Please go through these documentation/guides

<https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account>

<https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board>

<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>

comments: author: K Walters
body: Thank you!
Update to Big Sur
Asked by Betsy Knoche:

I am thinking of finally upgrading to Big Sur 11.2.3. Before I do, I want to make sure that the Trello Desktop app works with Big Sur. I prefer the app to the web browser version (no specific reason, I just like it better). Should I wait? Are there problems with the app and Big Sur? Thanks.


Answers:
author: Garrett
body: Hi Betsy,

Hmm, we don't have any known issues with the desktop app on Big Sur, so you should be safe to upgrade to it and continue using the app.

If you do notice any trouble though, please reach out to us at <https://trello.com/contact> so we can investigate with you!


Tags: mac
Help! Cannot find a board sent to me
Asked by Nicky Postlethwaite:

Hi please can anyone help me locate a board that was sent to me...I was originally able to access it but for some strange reason i cannot find it anywhere

Many Thanks in advance


Answers:
author: Garrett
body: Hey Nicky,

Hm, the first place we'd suggest looking is in the home page. You can get there by selecting the Trello icon in the top left, then boards:

![Image 2021-04-06 at 10.45.10 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/137612i47B5148F6CA98048/image-size/large?v=v2&px=999 "Image 2021-04-06 at 10.45.10 AM.png")

Peruse through your boards there and hopefully you'll find it. If you don't, I'd suggest looking for the board link from your browser history.

If you find it there, but have trouble accessing it, it's possible you were either removed from the board, or it's been closed/deleted.
Can butler create a new card and assign a date based on the date on another card
Asked by S M:

Hi, let's say I have a card called "Event" that gets filled in with a date. I'd like an automatic reminder be sent to me to do something a week before that date.   

what's the best way to do this?   

I was considering adding a rule where it would create another card with the "Event" date minus one week. But I'm not sure how to do that either.   

thanks for any help.


Answers:
author: Anthony Doudt
body: Hi [@S M](/t5/user/viewprofilepage/user-id/4333553)

Try adding a custom date field that would hold your event date. Then add a Trigger (under Fields) of 'when **Event Date** is set to date less than 7 days from now' and then use the Action (under Add/Remove) of 'creating a new card xxx, in list xxx and set due now'

The rule would check when the event date is within that specified timeframe and automatically add a new card in the list with the due date of now.

Hope this helps!
Trello Update
Asked by DA:

I've been using Trello for about a year. I was on the Gold plan with 3 powerups. Now I'm trying to get the new themes with Maps, Gantt style view and don't see see it.

Do I need to cancel my old plan and buy something else??


Answers:
author: Vero Rivas
body: Hi [@DA](/t5/user/viewprofilepage/user-id/4333292)

I don't think you need to cancel your plan, but you can contact support directly for help.

<https://trello.com/es/contact>

Have you renewed your plan?

Cheers

comments: author: DA
body: I am now trialing the business plan and have more questions.

Wjem it comes to teams, how many teams can be under one account?
Change a user's view permission in board (Trello)
Asked by Van Trung Nguyen:

Hi community,

I am Trung, from Vietnam. I have question about changing a user's view permission in board (Trello)

I have a board "Job Management" with 3 cards "Job 1, Job 2, and Job 3" in the list "To Do" (you can see in attached picture). When i add Mr S (example) into card Job 1, Mr S is guest, not member of Team (i am administrator, Mr S is guest). In this board, I want Mr S only can see the content of Job 1 card and can't to see the content of Job 2 and Job 3 cards. I have tried many ways but failed to do so. Can anyone show me how to do it.

Thank you so much.

![View Permission Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/137231i2DF54916D81A5ED8/image-size/large?v=v2&px=999 "View Permission Trello.PNG")


Answers:
author: Alex Luchin
body: Hi frends! No rights in the free version. And in free version all admin. I understood it this way.

comments: author: Van Trung Nguyen
body: Thank for your answer. And, please give me know with Gold version, this problem be solved or not?


Tags: permission
Recreate task/to-do list upon completion
Asked by Ken Lambert:

Hello, community! I'm a new user with a specific goal that I'm looking for Trello to do and I hope someone can point me in the right direction.

I want a task, such as "Clean Bathroom" every 4 days. This will be a repeatable task but I don't want it just recurring every 4 days. On day 5 and after, I want the task to be late/overdue. When I finally complete the task, I would like the task to be recreated with the completion date, 4 days later.

How would I go about doing this?

Thank you!


Answers:
author: Felix
body: Hey [@Ken Lambert](/t5/user/viewprofilepage/user-id/4333079)

I recently wrote about how I do this with Butler: <https://community.atlassian.com/t5/Trello-articles/Using-Trello-Butler-to-track-home-maintenance-tasks/ba-p/1622658>

It sounds like you want a rule like the one described here: <https://community.atlassian.com/t5/Trello-articles/New-Year-New-Automations-What-s-New-With-Butler/bc-p/1623215#M1315>

That will move the task by X days from completion, rather than X days from due (which is what the ones described in my article does)

Hope that helps,

Felix

comments: author: Ken Lambert
body: Felix, that is perfect. In fact, I'm doing this for the very same reason! Thank you so much!
Can a single user take advantage of Trello Business Class?
Asked by Gary Thompson:

Hi. I've been using Trello Gold for a while to manage several projects but I was wondering if Trello Business Class might be an option if you are a single user or is it overkill? Thanks so much G.


Answers:
author: Vero Rivas
body: Hi [@Gary Thompson](/t5/user/viewprofilepage/user-id/4333013)

It all depends on the utility that you are going to give to the Business Class version, look at the differences between the different plans and check if it adds value to you

<https://trello.com/es/pricing>

Cheers

comments: author: Gary Thompson
body: Vero Rivas,

Thank you so much for your response. I decided to go for it to really put all the features to the test since i have various projects that need to handled differently. I appreciate your suggestion.

Gary


Tags: business-class
IOS App Homepage no longer as usable
Asked by Chris Sandvig:

I can't see all of my due-soon cards in the Home Screen anymore? I used to rely heavily on the Home function in the app to review and update cards. Now, there are only several cards in there. They are grouped, but I can't expand lists or scroll through them (see attached - this is all I can view). I have to go into individual boards now to do my morning reviews. This is very cumbersome. How do I get the old view back?![2A318079-7A3E-4C5A-B6F4-BAD000FA19AE.png](https://community.atlassian.com/t5/image/serverpage/image-id/137195i5A9CF97DA9053BB2/image-size/large?v=v2&px=999 "2A318079-7A3E-4C5A-B6F4-BAD000FA19AE.png")


Answers:
author: Ryan
body: Hi Chris,

This was a recent change by our team to show "My Cards" there. This will show cards that have been assigned to you. It sounds like this change isn't something that fits your workflow, which I can understand is annoying. I'll definitely pass this onto our team, as while we probably won't bring back "Highlights" in the same way that it was in the past, we are always looking for ways to improve how we show what you classify as "your work".

Let me know if there is anything else that I can pass onto the team!

comments: author: Chris Sandvig
body: Ryan,

Thanks for the quick response. I'm not sure how this change improves workflow, but I appreciate the answer. I guess I have three follow-ups:

1. I'm a team member of one so why am I not simply assigned to my own cards when I create them? Tangential to that, why does the app automatically assign them to me when I look at them on my phone?
2. **What is the best way then to see everything that's coming due regardless of board?** Using the Home screen was so easy for this and the Notifications panel is really not useful for that. This is very important to me and I can't imagine that I'm the only one who needs to do this.
3. Why is this not happening within the Android or PC app, or the browser (I use all of these platforms)?


Tags: ios
how to make planyway icon ??
Asked by ???:

![?? ?? 2021-04-02 095223.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/137155iE4EA31AD33D9B10B/image-size/large?v=v2&px=999 "?? ?? 2021-04-02 095223.jpg")

I want to put the planyway(calendar) icon top side of trello but I don't know how??

It will be great if someone let me know it, please.


Answers:
author: Maria
body: Hello there,

The icon you're referring to is the Planyway extension for Chrome, here's the link: <https://chrome.google.com/webstore/detail/planyway-calendar-time-tr/kkgaechmpjgbojahkofamdjkaklgbdkc>

Once you add it to your Chrome browser, it'll appear on your Trello board(s) the way you show on the screenshot. And you can also pin the extension icon to the Chrome toolbar.

Warm regards,   
Tania

comments: author: ???
body: Many thanks for your answer, my question desolved clearly.

Have a wonderful day\~\~ Charry blossom is everywhere\~\~


Tags: planyway