youngmon/atlassian-qna huggingface dataset:
Delete users from JIRA
Asked by Vasanta Kumaar:

Hi All,

We are trying to cleanup the users from Jira application and wanted to remove all disabled user from JIRA application, but we cannot perform this activity since, users has associated with some issues and not providing option to delete.

Do we have option to anonymise the users while deleting like how we have in Confluence.

Thanks,

@Vasantakumaar


Answers:
author: Peter_DevSamurai
body: Unlike simple deletion, Jira provides an alternative to anonymize users, you can:

1. **Log in as an Admin**: You need to have Jira admin permissions to handle user data in this way.

2. **Go to User Management**: Navigate to the User Management section where you can see a list of all users.

3. **Find the User:** Locate the user you wish to anonymize. You can use the search function if you have many users.

4. **Anonymize the User:** Click on the user's profile. Look for the option to anonymize the user. This might be under 'Actions' or a similar menu. Jira will prompt you to confirm that you want to anonymize the user. This action typically replaces the user's personal identifiers (like name and email) with anonymized values across all Jira data and logs.

5. **Confirm and Proceed:** Follow the prompts to complete the process. Remember, this action is irreversible and ensures that the user's identity is not discernible.

6. **Check for Completion:** Ensure the process has completed successfully and the user's data is now anonymized.

If you do not see an option to anonymize directly, make sure you are using a Jira version that supports this feature (usually Jira 8.0 and later). If the feature is not available, or if you are using an earlier version of Jira, consider updating your instance or contacting Atlassian support.


Tags: confluence-data-center

data-center

jira
Inline comment box is not available for published page that has "Ready" or "Reviewed" version
Asked by Ramin:

Hello,

Recently I'm facing an issue regarding the inline comments. Historically I was able to add inline comment to the "published" page without any issue.

However, now I'm not able to add inline comments to "Published" page if the same page has "ready" or "reviewed" version that is awaiting publication

I can add inline comment only to the latest version of the page.

Is there any way to add inline comment to "Published" page, while the same page has other version awaiting publication?

thank you,


Answers:
author: Brant Schroeder
body: [@Ramin](/t5/user/viewprofilepage/user-id/5498661) Welcome to the Atlassian community

You can only comment on the latest version so comments are not lost when the latest version is published.


Tags: comment

confluence-data-center

data-center
annotation in chinese by # in code macro cannot be export in pdf
Asked by zhongsuyu:

as shown in this picture, right is the souce data in confluence and the left is the exported pdf, the Chinese wod such as "??"?"?"?"??" is not shown in pdf.

![?? 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/324056i280620D0C4BAC118/image-size/large?v=v2&px=999 "?? 1.png")


Answers:
author: Ollie Guan
body: Hi [@zhongsuyu](/t5/user/viewprofilepage/user-id/5498672) ,

Pls vote for this ticket

<https://jira.atlassian.com/browse/CONFSERVER-77137>


Tags: unknown-hosting-type
Confluence Table Configuration
Asked by Niklas Dausend:

Hi,  
I have two questions about Confluence.  
1. How can I fix the first column or row of a table so that it is always visible when scrolling?  
2. Is there a way to hide individual columns in a table, for example by adding a plus to the respective column?


Answers:
author: Andy Gladstone
body: [@Niklas Dausend](/t5/user/viewprofilepage/user-id/5498619) welcome to the Atlassian Community.

1. There is no fixed scrolling capability with the native Confluence Tables. Confluence Databases keep the top row visible when scrolling, but tables do not. A table is like any other element of a page and will continue to scroll with the page as you scroll in the browser.

2. Tables are designed to be 'display-always' and as such, there is no native functionality to hide a column or a row in a table. It's either present, or deleted.

You may want to look into Confluence Databases, which will allow you to display specific fields in the databases/tables you insert into pages.

I hope this helps!


author: Stiltsoft support
body: Hi [@Niklas Dausend](/t5/user/viewprofilepage/user-id/5498619) ,

Also if you are open to 3rd party apps, we can suggest trying our [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

With the help of the [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro you'll be able to freeze first N rows/columns and hide unwanted columns if required.

And, of course, you'll be able to filter your tables, aggregate them (create pivot tables), perform various calculations and transformations.

Please book a [live call](https://calendly.com/tablefilter/live-demo?month=2024-05) from our team - we'll be able to discuss your use cases and show possible solutions.


Tags: filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

unknown-hosting-type
How to send notification to group of people?
Asked by Vasanta Kumaar:

Hi All,

When we tag the DL in a comment on Confluence, we want to be able to send a notification to Google DL.

Thanks,

Vasantakumaar MSR


Answers:
author: Aron Gombas _Midori_
body: What is a "DL"?


Tags: confluence-data-center

data-center
Need to configure Workflow for a Page
Asked by Vasanta Kumaar:

Hi All,

We need to maintain the status or workflow of a page in confluence in order to collaborate efficiently.

Could anyone help me, with how to configure a workflow (Open, In Progress, Approved, Rejected) for page using macros or free plugin.

Thanks.

Vasantakumaar


Answers:
author: Aron Gombas _Midori_
body: [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) Oh, that's right, I haven't noticed that it is for DC. Will delete my answer.

comments: author: Kristian Klima
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) I actually suggested Status as the first option, then checked the platform and went 'ooops' :)


author: Kristian Klima
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) I don't think **page status** is available on the Data Center


author: Kristian Klima
body: Hello [@Vasanta Kumaar](/t5/user/viewprofilepage/user-id/1215588)

I believe [Scroll Versions](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=datacenter&tab=overview) by K15t has both workflow and versioning features. I used it in the past on Confluence Server and there is a DataCenter version too.

We're using [Comala Document Approval](https://marketplace.atlassian.com/apps/1219822/comala-document-approval?hosting=cloud&tab=overview) by Appfire - it has the simplest workflow possible - Review -\> (Rejected) -\> Approved. (we're on the Cloud version but there's also a DC version)

Comala also comes in more sophisticated versions of the tool (Document Control and Document Management).

comments: author: Vasanta Kumaar
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)

Thanks for the update.

But still do we have option to configure with user macro instead of paid plugins.

Thanks,

Vasantakumaar


Tags: confluence-data-center

data-center
how to copy issue+subtask to another epic
Asked by Ito Miyu:

Hi

I want to copy issues with tasks and subtasks to another epic.  
They have the same tasks so I want to copy it.  
I tried cloning it but cloning just allows to copy links.  
I want the whole tasks and subtasks to be copied to another epic.

Is there any efficient way to do that?

Thank you.


Answers:
author: Cristian IONESCU
body: Hello Ito, this functionality is not available with the standard features of Jira. You will need to install a third-party app. I recommend using DeepClone: <https://marketplace.atlassian.com/apps/1218652/deep-clone-for-jira?tab=overview>

comments: author: Marlene Kegel - codefortynine
body: Hello [@Cristian IONESCU](/t5/user/viewprofilepage/user-id/5123296), and welcome to the community, [@Ito Miyu](/t5/user/viewprofilepage/user-id/5568083).

I am Marlene, product manager of [Deep Clone for Jira.](https://marketplace.atlassian.com/apps/1218652?utm_source=atlassian&utm_medium=referral&utm_campaign=deepj-new-reach-com-2784306)

Your use case is indeed possible with our app. If Deep Clone is installed on your instance, you must follow these steps:

* Under *Filters \> View All Issues* filter for all tasks under the Epic using JQL ("parent link" = KEY-123)
* Click on *Apps \> Bulk Clone* on the top right navigation
* Select "Clone subtasks" in the Bulk Clone dialog
* Select "Edit Parent using Field Editor" next to "Parent"
* Enter the key of the new parent and clone

![deep-clone-jira_edit-parent-link.png](https://community.atlassian.com/t5/image/serverpage/image-id/341930iF34C4F7E4AE642F1/image-size/large?v=v2&px=999 "deep-clone-jira_edit-parent-link.png")


author: Clara Belin-Brosseau
body: Hello [@Ito Miyu](/t5/user/viewprofilepage/user-id/5568083)

If you're seeking for an easy way to **clone an epic with all the tasks and subtasks** , you can try our app [Elements Copy \& Sync](https://marketplace.atlassian.com/apps/1211111/elements-copy-sync-clone-jira-issues?tab=overview&hosting=cloud?&utm_source=community&utm_medium=answer&utm_campaign=question_2784306&utm_keyword=CS&utm_vendorID=4952) that allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc).

You can check our guide [here.](https://doc.elements-apps.com/copy-and-sync-jira-cloud/clone-a-full-issue-hierarchy-at-once?&utm_source=community&utm_medium=answer&utm_campaign=question_2784306&utm_keyword=CS&utm_vendorID=4952)

![Elements Copy & Sync - Copy full hierarchy of issues .png](https://community.atlassian.com/t5/image/serverpage/image-id/343215i31CB0540D198E7BF/image-size/large?v=v2&px=999 "Elements Copy & Sync - Copy full hierarchy of issues .png")

The app is for **free during 30 days** (and it stays free under 10 users).

Kind regards,

Clara


Tags: cloud

jira-cloud
Unresolved tickets report
Asked by Karolis:

Hello,

Is there any possibility to filter out tickets that were still open/unresolved in past month (July)?


Answers:
author: Dirk Ronsmans
body: Besides the example of [@Cristian IONESCU](/t5/user/viewprofilepage/user-id/5123296) you can also make this dynamic.
> created \>= startOfMonth(-1) AND created \<= endOfMonth(-1) and resolution = Unresolved

This would always give you the unresolved tickets for the previous month of when the JQL is run

comments: author: Karolis
body: The problem is that I don't really need tickets created in past month I only need tickets that were open/unresolved in the past month. But biggest problem is that the status of those tickets are already changed...


author: Cristian IONESCU
body: Hi Karolis,

Please try this JQL: **created \>= 2024-07-01 AND created \<= 2024-07-31 and resolution is EMPTY**

Hope this helps.


author: Vronik
body: Hi

Hello  
If you can create a filter where the ticket status is different from closed and set the creation date from July 1 to July 31, you should get all of them.

Regards


Tags: cloud

jira-cloud
Is it possible to restrict access of user to a project and allow to view only tasks of his team
Asked by Ksenia:

Hello, I have a project in Jira, is it possible to restrict access to all tickets of the projects to specific users and allow these users view only their tickets and tickets of their team?


Answers:
author: Anandhi Arumugam
body: Hi [@ksenia5371](/t5/user/viewprofilepage/user-id/5568063) You can restrict access at ticket level using Issue Security Schemes.

1. Create an issue security level for each team and provide access only to the team members for each level.

2. Create a custom field 'Team' that is mandatory or you can also use the security level field as mandatory to be set during Issue creation.

3. If you are using custom field 'Team', have an automation to set the security level field value to the right level according to the Team field value.

Hope this helps!


Tags: jira-unknown-hosting-type

unknown-hosting-type
Global find & replace in Confluence?
Asked by Andrew Wilks:

I have a Confluence page set up to report on a number of activities within a JIRA project.

Each JQL within the Confluence page references a unique EPIC id.

Rather than changing each JQL individually, is it possible to do a global find/replace - updating all queries with a single command?


Answers:
author: Stavros_Rougas_EasyApps
body: [@Andrew Wilks](/t5/user/viewprofilepage/user-id/5455355) you can do find and replace across a space with our app [Space Content Manager](https://marketplace.atlassian.com/apps/1226657/space-content-manager-find-and-replace-label-manager?hosting=cloud&tab=overview). It's not across an instance, if that's a feature you need reach out to us [here](https://easyapps.app/support/).


author: Tessa Tuteleers
body: Hi [@Andrew Wilks](/t5/user/viewprofilepage/user-id/5455355) ,

Sadly it does not exists, Atlassian has looked at it almost 10 years ago and decided not to implement this. You can find their explanation [here](https://jira.atlassian.com/browse/AI-828).

Hopefully their aren't too many queries to change.

- Tessa

comments: author: Andrew Wilks
body: Thank you for the speedy response Tessa.

Unfortunately it was as I expected - there's a few references to change but in truth it's not too big of a burden ?


Tags: cloud
"Facing Mandatory Fields and 'Retain Field Values' Option When Moving Issues with Sub-tasks in JIRA"
Asked by Tharunkumar B:

Hi JIRA Community,

I'm encountering an issue when moving an issue from one issue type to another within the same project. Specifically, I'm moving an issue from the "Observation" issue type to "Defect." The process works smoothly if the issue has no sub-tasks, but if there's a sub-task attached, I'm prompted with mandatory fields and the "Retain Field Values" option during the move.

Here are some details:

* The field configuration and screen schemes are the same for "Observation," "Defect," and sub-tasks.
* The move is happening within the same project.
* This issue only arises when a sub-task is present.

Has anyone else faced this situation, and what steps did you take to resolve it? Any insights would be greatly appreciated!

Thanks in advance for your help!


Answers:
author: John Funk
body: Hi Tharunkumar,

You should check the box(es) for retain the values. If the field configurations are the same, then not sure why there are extra requirements for Required fields. Have you tried to just moving one to see if it actually stops you? And if it does, what fields are stopping you?


author: Tharunkumar B
body: [@John Funk](/t5/user/viewprofilepage/user-id/7148) ,Can You please look into this


Tags: jira-server

server
Round robin logic question
Asked by Ehsen Sehven:

Dear Atlassian Team,

we are using round robin automation in our team and our cron expression is below:

Cron: --\> 0 0 0/2 \* \* ?

and JQL is

IssueType = Task and Assignee is EMPTY and resolution = Unresolved

We have 5 team members in A, B, C, D, E

Could you please advise that according to the cron expression, is the task assignment start everyday at the beginning assigning to member A? Or according to the cron , it doesn't depend on day change means no matter the day round robin turns the cycle?

Thanks in advance.


Answers:
author: John Funk
body: Hi Ehsen - Welcome to the Atlassian Community!

Based on documentation, it sounds like it would just give it to the next person in line no matter when the rule ran.

comments: author: Ehsen Sehven
body: Thanks a lot John. So, cron expression does not affect the assignment means no matter the day or hour it just take the next one in line and restart when issue assigned to member E. Right?


author: John Funk
body: Yes that would be my assumption Because it would not matter if the cron ran once a day or every hour. It's just going to get the next person. But you should test that out.


Tags: cloud

jira-cloud
Can't add new options to custom field
Asked by Maximilian Mata:

Hi all,

I have been working trying to figure this out but I can't find the problem.

I need to add a new value to a custom field using Jira Server. I have Admin user so I should be able to do this, however, when I access the screen to Configure the custom field, this is what I see:

![imagen.png](/t5/image/serverpage/image-id/341661i6B78630E6FEC5F54/image-size/large?v=v2&px=999 "imagen.png")

However, when I check the documentation, this is what I am supposed to see:

![imagen.png](/t5/image/serverpage/image-id/341663i8B1754B610A0AAE4/image-size/large?v=v2&px=999 "imagen.png")

Why I can't see the option to add a new value?

Note that if I press the "Add new context" option at the top I only see this:

![imagen.png](/t5/image/serverpage/image-id/341664iD2151FCF92F7EA24/image-size/large?v=v2&px=999 "imagen.png")


Answers:
author: Bhanu
body: Hi [@Maximilian Mata](/t5/user/viewprofilepage/user-id/5409470)

In the screenshot, I see that you the field is Technician Name, is it a User Picker field? If yes, user picker field do not support options. Options are supported by select list, checklist and radio button fields on which you can see contexts in screenshot2.

Can you double check the kind of customfield that you need the option to add to?

Hope this helps!


author: John Funk
body: Hi Maximilian,

It looks like the field is probably a short text field. It would need to be a single select picker field to be able to add values. Can you confirm the field type?


Tags: cloud

custom-field

jira-server
I need to create a filter which includes task of the projects that contains "BFPMO" in their keys
Asked by Elena Bertucco:

I need to create a filter which includes only the tasks that are in projects that contains "BFPMO" in their keys or "BF - PMO" in their name. I want to do it using JQL because i want it to update automatically every time i create a new project and not add manually the project to the filter


Answers:
author: John Funk
body: HI Elena,

You would need to start your query with something like:

Project in (BFPMO, BF-PMO, BFPMO2) etc. by selecting the applicable projects.

Or if you put in a category for the projects in the project details then you could query based on that category. But you can't do context searing on the project.


author: Lisa Forstberg
body: Hi [@Elena Bertucco](/t5/user/viewprofilepage/user-id/5540812) ,

Do you mean that you have multiple projects that have BFPMO in their keys?

The JQL operators for Project does not allow you to search for "parts of project name" (yet) I am afraid. The JQL operators for key does have a \> option but I wonder if that is a suitable option to explore.

Another way of solving it is to ensure the PMO-projects are connected to a project category. In JQL you can query for a category to get a match on multiple projects. As long as newly created PMO projects also are added to the category the filter will be dynamic enough for you.

best regards

Lisa

comments: author: Elena Bertucco
body: Hi [@Lisa Forstberg](/t5/user/viewprofilepage/user-id/5101516) ,

exactly that's my situation. Thank u for your help but I use the categoriesto make another Project subdivision so in this case their not usable. I need another way or I have to do it manually


author: Lisa Forstberg
body: All the workarounds I can think of (automations, assets, addons...) probably creates more maintenance work than accepting the fact that you need to manually change the JQL to add each newly created project.

Maybe an idea to post a product enhancement to Atlassian on this topic!

sorry for the dead end :-)

take care

Lisa


Tags: cloud

jira-cloud
Is it possible to automatically schedule issues based on a final deadline?
Asked by Sami Mikkola:

We have a standard process in use at our company and we have a project template with about 300 issues. We also have allocations for the issues on how long each issue takes to complete. We always know the final deadline date (release) about 6 months in advance. Now we are looking for a solution to automatically schedule all the tasks in the project based on the release date.

For clarification lets say that there's an epic called "Step 1" and its length is 14 days. Under that Epic we have 10 tasks. Then we have Step 2, which takes 30 days, and it starts right after Step 1. We know that Step 1 has to start 100 days before "Release". And we know, that Release starts on March 1st, 2025.

Now we would want an automation or solution to schedule Step 1 and Step 2 based on the date we insert in Release. How could this be accomplished? Thanks for all the help and ideas!


Answers:
author: Lisa Forstberg
body: Hi [@Sami Mikkola](/t5/user/viewprofilepage/user-id/5567990)

Welcome to the community!

I think I understand what you want. You have a finish to start relations between all the Epics (Epic 1 to Epic 2 and so on) that should be used for calculating the "next Epic". Then the children should follow their parent?

I am a little bit curious to know more about how you then will use it when all the dates are set? Is it for viewing the scope in the Timeline view of the project perhaps?

A couple of questions first:

* When you say "automatically schedule", you mean set both start date and due date on all issues (Epic and Children to Epic) or only a due date for each issue?
* I see you are on Standard Plan, do you have any addons in your environment?
* Do you have a custom field on the Epic called Release Date or are you connecting the Epic to a Fix version that has the release date defined?
* Are the Epics linked with specific links to each other in your template?

Should be possible with an automation but you may need to work out a small checklist for initiating such a project. You need to figure out when to trigger the automation as it seems like all issues needs to be created in the project before triggering the automation.

I found a few similar topics to be inspired from:

<https://community.atlassian.com/t5/Jira-questions/Automation-rule-to-update-custom-date-field/qaq-p/1653209>

<https://community.atlassian.com/t5/Jira-questions/Set-subtask-due-dates-based-on-variable-offset-custom-field/qaq-p/2714487>

<https://community.atlassian.com/t5/Jira-Service-Management/Set-Date-with-Automation/qaq-p/2526195>

and [documentation](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/) about use of smart values in automation

Best regards

/Lisa


Tags: cloud

jira-cloud