youngmon/atlassian-qna huggingface dataset:
Can an entire board and all the cards on it be a READ ONLY board for anyone with a link?
Asked by Daz Jacoby:

I want my family to have access to information that can be accessed on Trello. Rather than making each card accessible to certain members, I would like the entire content of a board to be read-only by anyone with a link.

Thanks in advance


Answers:
author: Lara
body: Hi Daz,

Thanks for reaching out!

You can set the board visibility to 'Public'.

A public board is visible to anyone on the internet, but not indexed by search engines such as Google. Only those users added as members to the board can edit, but any person with the link can view it, even if they don't have a Trello account.

You can read more about board visibility here: <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>

Alternatively, you can see if a third-party Power-Up offers that functionality here: <https://trello.com/power-ups/search?q=share>

Please note that the Power-Ups that integrate with third-party services are only connectors between those services. To take advantage of these connectors, you'll need to have an account for the other service as well.

Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products are also separate.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
I need to filter cards on a project board by START DATE. How do I do this please?
Asked by Carrie Hughes:

I need a way to filter cards on a project board by start date, rather than by due date or the date the card was created. I cant seem to find any information on how to go about doing this. I have previously used rules to move cards to a "Starting This Week" list as their start dates arrive, however, this particular project is extensive and I need cards to stay in their lists. Please help :)


Answers:
author: Lara
body: Hi Carrie,

Thanks for reaching out!

While this exact functionality isn't currently available in Trello, you aren't alone in wanting this as we have had other users interested in this as well. With that in mind, I've added you as a "+1" to our existing suggestion, which you can access here: <https://jira.atlassian.com/browse/TRELLO-395>\]

I have also added this ticket as an internal comment to this report so that way our engineering team can reference to it and also use it to help align priority. I would also recommend you to visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

You can learn more about this by reading our Implementation of New Features Policy: <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>.

If you have any questions about this suggestion, any additional information you would like to share, or any comments on our new features policy, please let us know!

All the best,

Lara  
The Trello Team


Tags: jira

jira-unknown-hosting-type

unknown-hosting-type
Altera??o n?o salva
Asked by SETOR CORPORATIVO:

Boa noite!  

Quando escrevo alguma informa??o na aba da descri??o no Trello,  
em seguida fa?o uma altera??o ou corre??o, e n?o ? salvo.  
Aparecendo ap?s uns minutos um aviso "Essa altera??o n?o foi salva". Em seguida tem a op??o de "Salvar altera??o".

OBS: S? ? visto que n?o foi Salvo, quando abro a carta novamente e aparece o "AVISO".

Quais podem ser as causas desses acontecimentos de n?o salvar?


Answers:
author: Lara
body: > **Translation:** Goodnight! When I write some information in the description tab on Trello, Then I make a change or correction, and it is not saved. A warning "This change was not saved" appears after a few minutes. Then you have the option to "Save changes". NOTE: It is only clear that it was not saved when I open the letter again and the "WARNING" appears. What might be the causes of these no-save events?

Hi there,

Thanks for reaching out!

Can you please confirm if the issue occurs when you use a different browser and network?

Does this occur if there's formatting in the card description? For example, bulleted lists, bold or italicised text etc.

Lara  
The Trello Team
Transferring comments with board to new workspace
Asked by alisonslocum:

How do I transfer a board to a new workspace without disturbing the comments? When I did this, the comments disappeared.


Answers:
author: Gaurav Kataria
body: It looks like you **copied** the board. If you **move** the board then comments will remain as-is. <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>
When I downloaded the Trello App to my phone I lost the workspace... how do I fond it..
Asked by Greg Kronlund:

Just got a new Samsung A15... downloaded the app, but now I can't find my workspace. It gave me a new one and a very old one but not the current one... Does it have to do with my log in on the new app....I really confused as to what I did incorrectly...


Answers:
author: Gaurav Kataria
body: Greg, you can navigate to a different workspace on your Android app by clicking on the top-left menu, which will show you this left panel

![Screenshot_20240605-130711.png](https://community.atlassian.com/t5/image/serverpage/image-id/328182i6987321E84E139A4/image-size/large?v=v2&px=999 "Screenshot_20240605-130711.png")
Billing - license for 1?
Asked by Venod Rampersad:

So my premium trial is about to expire in 8 days. I'm not worried about losing any data. I did do some reading and yes, I understand that stays safe.

What is bothering me: I went to the billing page hoping that I could purchase one license for my workspace, but apparently it is only possible the purchase a minimum of 27 with each costing x amount?

Am I missing sth?


Answers:
author: Gaurav Kataria
body: Billing works at the workspace.

1. ALL members of the Workspace are billable
2. Guests of the Workspace are billable if they are members of more than one board. If the guest is only on one board, they're free. So, if those 27 people are only guests on a single board in the Workspace, you wouldn't need to pay for them.

We have some more info on how this works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
We have 10 Collaborators but Trello is still saying there are too many people for us to use our acct
Asked by Molly O_Donovan:

We have exactly 10 Collaborators but Trello is still saying there are too many people for us to use our acct since the switch. What is the problem?


Answers:
author: Gaurav Kataria
body: The collaborators are counted at the Workspace level (and not at the board level). You might have multiple boards in your Workspace, and the total number of collaborators (across all those boards) is probably more than 10. You can go to the workspace settings page to see total collaborators. <https://support.atlassian.com/trello/docs/workspace-user-limit/>
negrito no t?tulo do cart?o
Asked by Daniela Almeida:

Gostaria de indicar que os t?tulos dos cart?es pudessem ser edit?veis para colocar negrito, it?lico, pular linha para ficar mais bonito visualmente.


Answers:
author: Lara
body: > **Translation:** I would like to suggest that the card titles could be editable to add bold, italics, or skip lines to make them more visually beautiful.

Hi Daniela,

Thank you for the details about your use case!

While this exact functionality isn't currently available in Trello, I have gone ahead and created a new feature suggestion for you with our product team which you can access here: <https://jira.atlassian.com/browse/TRELLO-419>.

I have also added this ticket as an internal comment to this report so that way our engineering team can reference to it and also use it to help align priority. I would also recommend you to visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

You can learn more about this by reading our Implementation of [New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

If you have any questions about this suggestion, any additional information you would like to share, or any comments on our new features policy, please let us know!

All the best,

Lara  
The Trello Team
plano pago em todas as ?reas de trabalho
Asked by Daniela Almeida:

queria contratar o plano pago, por?m, para todos as ?reas de trabalho. ? poss?vel sem ser contratando uma a uma? POis uma a uma fica muito caro.


Answers:
author: Lara
body: > **Translation:** paid plan in all areas of work  
> I wanted to sign up for the paid plan, however, for all areas of work. Is it possible without hiring one by one? Because one by one it becomes very expensive.

Hi Daniela,

Thanks for reaching out!

What many businesses do---and what we would recommend---is to use a single workspace for your Premium subscription and to associate all of your boards with that Workspace Then, using the Collections feature, organize your boards into various groups.

The following articles should help with the transition:

* [Moving a board to a different Workspace](https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/)
* [Creating collections for Premium Workspaces](https://support.atlassian.com/trello/docs/creating-collections-for-premium-workspaces/)

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Can I filter my cards by creation date?
Asked by GISELLE FERRON JIMENEZ:

Hi I need to filter all the cards ina board by creation date. Is that possible?

Thanks!


Answers:
author: Mutya A
body: Hi Giselle,

Currently, we do not have a way to filter cards by creation date. If you're on a paid subscription, you can use Custom fields. Please read how you can filter using them: <https://support.atlassian.com/trello/docs/using-custom-fields/>

If the feature suggestion below is available, you can utilize the [start date](https://support.atlassian.com/trello/docs/adding-dates-to-cards/#Add-a-start-date) as an option.

There is a feature request to have the ability to filter or search for cards by start date. If this helps, I've added you as a "+1" to our existing suggestion, which you can access here: [TRELLO-395](https://jira.atlassian.com/browse/TRELLO-395)

I have also added this ticket as an internal comment to this report so that way our engineering team can reference to it and also use it to help align priority. I would also recommend you to visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. If there's any additional info or specific use case that you want to share as to why this feature is important, please add that in your comment. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

You can learn more about this by reading our Implementation of New Features Policy:  
[New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
Contact Customer service
Asked by Talent Development:

I would like to speak to customer service about selecting a plan, please reach out to me at 214-326-1393. Thank you


Answers:
author: Peter Van de Voorde
body: Hi,   

Welcome to the Atlassian Community.  
You can find the Trello pricing here: <https://trello.com/pricing>   

If you want to talk to Trello Support you can contact them here (all the way at the bottom of the page): <https://trello.com/en/contact#/>   

They will not reach out to you by phone, if you want such support I would recommend reaching out to a local Atlassian Solution Partner, you can find them here: <https://www.atlassian.com/partners>  

Cheers,  
Peter
How can I move a Trello board that is currently on my workspace to the workspace of another person?
Asked by Kim Ruppert:

I set up a Trello Board for project management with a client and a few team members. Now I am leaving the client but they need to work with the board in the future too, without me being on it. How can I move a Trello board that is currently on my workspace to the workspace of another person and delete myself out of it completely, without the borad being lost for my ex-client?


Answers:
author: Rasmus Wulff Jensen
body: Quick that show a move in action: <https://youtu.be/XKYLfUJN86U?si=vMUGfaaVwZfoX-fb>


author: Jan-Hendrik Spieth
body: Have you tried the following support info/procedures?

* <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>
* <https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/>
Edit Existing Schedule?
Asked by Adam Palmer _805_284_5538_:

I have an On-Call Schedule with three members. I need to add a fourth member. The only Edit function I'm happening across offers me name and time-zone fields. I cannot locate documentation for editing the members of an existing Schedule, only for creating a new one.

Is the preferred method for this sort of change to create an entirely new schedule and replace the existing one, or am I missing something?  

Thanks.


Answers:
author: Nick H
body: Hi [@Adam Palmer _805_284_5538_](/t5/user/viewprofilepage/user-id/4466912) ,

To add more users into an on-call schedule, you'd want to edit the schedule's rotation:

![cs1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/150243i5FBE43610DCFFF8C/image-size/large?v=v2&px=999 "cs1.jpg")

These can edited under the team that owns the schedule. Or under the Settings tab \> All schedules tab.

If you do not see this tab, or the pencil icon to edit the rotation, then it's most likely a restriction with your role.

Note as well - when adding new users to a rotation, it sometimes will change the current on-call user. So you may also need to adjust the rotation's Starts on date before saving:

![cs2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/150246iC019FC767DA0BFDF/image-size/large?v=v2&px=999 "cs2.jpg")

Hope this helps! Let us know if you have any additional questions, issues, etc.

comments: author: Adam Palmer _805_284_5538_
body: Oh, that's really funny. I kept going to the pencil icon towards the upper-right. Completely missed the one on the left-hand side.  

Thanks.


author: connor mcguane
body: If you expand a schedule, next to the rotation you should see a small pencil that will give you an edit option. If you dont see that, then this may be a permissions issue of your personal user type.

But, if you can edit, simply search for more people and click on them. There isnt a defined "add more people" button in this case.![2021-07-06 13_51_50-Opsgenie - AMPS.png](https://community.atlassian.com/t5/image/serverpage/image-id/150245i11B5F36AD41221AC/image-size/large?v=v2&px=999 "2021-07-06 13_51_50-Opsgenie - AMPS.png")


Tags: cloud
Alert filter for date/time received
Asked by Heather Holland:

I've integrated our Service Management instance with Opsgenie in an attempt to trigger alerts when issues are received after hours. I was going to create a filter on "Created On" and match (regex), but Service Management tracks "Created On" using the number date without the day of the week. I'm not sure it is possible to create a match (regex) without the day of the week. Has anyone attempted to create a similar filter?


Answers:
author: connor mcguane
body: Just to clarify, you are trying to create an integration that only creates alerts afterhours? (like between 5pm and 8am).

You are right, I don't think it is possible from the integration setup in your case.

I dont know how many teams are potentially being reached by this integration, but a Team Notification Policy that is restricted to your timespan could functionally have the same result. It unfortunately would just need to be replicated across all the affected teams. But that could be scripted out and executed via the API.


Tags: cloud
OpenID connect support for API integration
Asked by Filip:

Hi,

we would like to maintain our OpsGenie configuration using <https://www.pulumi.com/docs/intro/cloud-providers/opsgenie/> ran from our Bitbucket pipelines.

We would also like to avoid handling secrets, so we would like to apply an equivalent of <https://bitbucket.org/blog/bitbucket-pipelines-and-openid-connect-no-more-secret-management> for OpsGenie API calls from Bitbucket pipelines.

Is it possible to have OpsGenie accept OpenID connect providers for API integration identities? If not, is it planned, and if so - what would be the ETA for this feature?

Thanks,

Filip Zyzniewski

Taxamo / Vertex Inc.


Answers:
author: Darryl Lee
body: Hi Filip,

This is Darryl, Opsgenie Support. :smile:

Thank you for raising this topic.

Unfortunately, this is not feasible in the current design and I have raised a feature request on your behalf.

The ticket ID is OGS-3845, it doesn't provide visibility externally but we will keep you posted in this thread.

Please note that our Product team reviews all FR together and they prioritize those with higher demand to be implemented first and any FR will take months until is ready since it needs to go through Design, Development, Testing, and rolling out to Production.

Thank you very much again for helping us make Opsgenie better!

Kind regards,   
Darryl Lee  
Opsgenie Support
Is there a plan to provide Google Chat integration?
Asked by Peter Krootjes:

We are using google chat and want to use it for notifications from opsgenie.

the webhook format is not directly understood by google chat.

is a integration on your roadmap?


Answers:
author: Jack Brickey
body: No direct plans as far as I have heard. However check the marketplace here is an example addon - [google-chat-bot-for-jira-cloud](https://marketplace.atlassian.com/apps/1218638/google-chat-bot-for-jira-cloud?tab=overview&hosting=cloud)

comments: author: Peter Krootjes
body: that is a great addon for jira - that can do a lot (create/update/notify). for now i am looking for notify only which can be done with the webhook functionality if the naming of the fields are a bit different.


author: Rogier
body: Indeed, at our company we have this ask as well.


Tags: chat

cloud

google

notification
get Alerts or Count alerts returning funny characters, not JSON
Asked by Kara D?vid:

Hi experts,

I'm trying to access the alertlist from Microfocus Service Manager. I'm using javascript to do that. Certificates and all the proxy stuff checks out by now but I'm still strugling with the response:

I'm starting with a basic count alerts request:

var url = "<https://api.eu.opsgenie.com/v2/alerts/count>";

I obviously add the Authentication header and the Content type part...

headers.push( new Header( "Content-Type", "application/json; charset=UTF-8" ) );

printing the response results in something like this:

receiveData:????????????????????????????????????????????

Last time I saw something like this the response was compressed (gzip). I don't see anything refering to deflate of gzip in the documentation, everythings like a fairy tail there.

Any help apprichiated!

BR,

D?vid


Answers:
author: Kara D?vid
body: Ok, solved:

For the other fellow SM developers : the doHTTPRequest has an argument (Binary response data) : I don't even know why I've set it to true but that seemed to be the problem. Just set it to false and the response is in clear JSON string format.


author: Kara D?vid
body: ![20210706 opsgenie01.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/150179i771726F8A12014E5/image-size/large?v=v2&px=999 "20210706 opsgenie01.jpg")

comments: author: Chris Thomas
body: Can I ask what program you are using in this screenshot?


author: David Bakkers
body: Hello [@Chris Thomas](/t5/user/viewprofilepage/user-id/3697803)

It looks like [Micro Focus Service Manager](https://www.microfocus.com/en-us/products/servicemanager/overview)


author: ?cs
body: That is correct.


Tags: compression

json

rest-api
VMware VCSA, alerts coming from different esxi are listed under same alert on OpsGenie
Asked by n11 IT Sysadmin Team:

Hello community,

We successfully integrated OpsGenie and VMware VCSA.

We have several alert definitions on vCenter like CPU usage, memory usage etc.

Memory alerts coming from different esxi's are listed under same alerts on OpsGenie.

It's because alarmID is used as alias for categorizing alarms by default.

Eg:

If esxi-1 generates a memory alert, we are getting notification for it.

If esxi-2 generates a memory alert at the same time with esxi-1, we are not able to get an alert for it. This alert is listed under esxi-1 alert. Both alert has alarmID=alarm-3 for memory usage.

What parameter should be used as alias to seperate this alerts or what is the best practice here?


Answers:
author: Connor Eyles
body: Hi [@n11 IT Sysadmin Team](/t5/user/viewprofilepage/user-id/4443426)

From what I can understand on what is happening here -

* If esxi-1 generates a memory alert the alarmID=alarm-3
* If esxi-2 generates a memory alert the alarmID=alarm-3

Because they share the same alarmID then the alerts will get deduplicated, this is why you only see 1 alert.

Here is a recommendation on what you can do is to include the ESXi name in the alias alongside the alarmID. This will mean when the same alarm happens to the separate ESXi machines, different alerts will get created.

So the 2 different Alias will look something like this:

* esxi-1-alarm-3
* esxi-2-alarm-3

Thanks,

Connor


Tags: cloud

vmware
issue integrating with PRTG
Asked by Kamran Khan:

Dear All,

We are trying to integrate ospgenie cloud version with PRTG on premise 13, we are not getting any error but when sensor is down in PRTG its not creating alerts in ospgenie,

Any help will be greatly appreciated.

Thanks!


Answers:
author: Muhammad Zeeshan
body: Hey [@Kamran Khan](/t5/user/viewprofilepage/user-id/3362332)

Such a case would require further investigation of your account and configurations. I may suggest you to open up a ticket to the Opsgenie Support Team via: <https://support.atlassian.com/opsgenie/> so that they can troubleshoot your issue in detail.

BR,


Tags: cloud