youngmon/atlassian-qna huggingface dataset:
Backlog View - Add Issue Details
Asked by Shefali Sinha:

How can I add Issue Status to the backlog view below such that it appears to the right? I know how to add it so it appears below the Summary on the left side. That is not ideal as it increases the height of each issue row and I lose the concise view below where the height of each row is not much as I can view many issues at a time.

![2021-08-26_16-03-52.png](https://community.atlassian.com/t5/image/serverpage/image-id/157762iE2EE0AAF19837725/image-size/large?v=v2&px=999 "2021-08-26_16-03-52.png")

Thanks!


Answers:
author: Allan Maxwell
body: I don't think it is possible. Maybe create a quick filter for you StatusCategories or Status and then filter the list as needed.
Is Jira Align a separate product
Asked by Nancy O'Boyle:

In order to effectively plan and manage PIs in Jira is Jira Align required and is Jira Align a separate product with it's own licensing


Answers:
author: Jesse Pearlman
body: Hi Nancy,

First, yes, Jira Align is a separate product from Jira.  

As to your question regarding needing it for managing PIs in Jira? Depends on the scale of coordinated planning across how many teams of teams that dictates when you may have outgrown what Jira and it's add-ons can do for you.   

If you are looking to plan PIs across the Trains/Teams of Teams/Agile Delivery Groups within a given value stream/portfolio, then you may want to consider using Advanced Roadmaps and other add-on/integrations to manage it. Can Jira Align with Jira manage it also, yes, but it may not be the right fit based on where your organization is in it's agile journey.   

However, once you need coordinated planning across value-streams/portfolio/products then you will most certainly need Jira Align to harness the data of Jira and deliver that larger strategic data view for enterprise planning purposes.   

I hope this helped set some of the context of how Jira and Jira Aling can be used?
query in Jira to pull a Jira Align item
Asked by Tamanpreet Kaur Gill:

I am attempting to see which Features in Jira, as linked to features in Jira Align. The query I am using is Project =ABC AND issuetype=Feature AND "link to Feature in Jira Align" is Empty.

The number of Features remains the same as Project =ABC AND issuetype=Feature. What am I doing wrong?


Answers:
author: Allan Maxwell
body: This worked for me, but I'm not 100% sure it is exactly what you want: issueLinkType is EMPTY


author: Allan Maxwell
body: If you created and mapped a Jira Align "Why" field you could use that: "Jira Align Why Definition\[Paragraph\]" is EMPTY
Feature Splitting is not carrying over the associated stories
Asked by Vera du Preez:

Hi - I'm thinking there is a setting somewhere in JA that I'm missing. When splitting a feature, we're having to go and manually move the associated stories over as it's not done automatically with the feature split.

What are we missing here?


Answers:
author: Bj?rn Wiehe
body: G'day Vera,

to better understand your question you are doing the following: you split a feature and all stories remain on the (PART 1) feature and the (Part 2) feature has no stories?

According to

<https://help.jiraalign.com/hc/en-us/articles/115002828813-10X-Features-Additional-Options>

the system should move all not accepted stories to Part 2 of the feature and leave all accepted stories on part 1 of the feature. Can you check if the stories you want to be on Part 2 are in fact not accepted?

Best Regards

Bj?rn

comments: author: Vera du Preez
body: Thanks [@Bj?rn Wiehe](/t5/user/viewprofilepage/user-id/4490359) I will have a look


Tags: cloud
Jira Align Team Users
Asked by Vera du Preez:

Hi, I have a couple of user based questions.

Do deactivated users in JA deactivate them in Jira, or is it limited to JA only? AND

Can I give my team members, team room read only access without them having to consume a JA licence, I'm assuming you need licences for ANYONE to access JA..

Thanks in advance


Answers:
author: Bj?rn Wiehe
body: G'Day Vera,

regarding your second question, depending on the license you have there is a certain amount of read only team users you can have in Jira Align without consuming a license for them.

It would be best to talk to your Enterprise Advocate or Technical Account Manager to determine this for your specific case.

Best Regards,

Bj?rn

comments: author: Vera du Preez
body: Thank you!


author: Rae Gibbs
body: [@Vera du Preez](/t5/user/viewprofilepage/user-id/4078108) Hey Vera! Hope all is well. To answer your first question, deactivating a user in Jira Align does not deactivate them in Jira. They would also need to be deactivated in Jira.

To answer your second question, if the user in question is an integrated user, meaning they consume a license in Jira and were added to Jira Align via the connector, they are allowed limited access in Jira Align without consuming a license. This access includes most everything at the team level, including the Team Room, and some limited access as the Program level to Program Board and Features. If the user ins question is not a member of an agile team that has been integrated with Jira Align, then any access given to them would consume a license.

comments: author: Vera du Preez
body: [@Rae Gibbs](/t5/user/viewprofilepage/user-id/3554218) Thank you so much - yes they are integrated through the API and really just want to access the team room as a read only, so that is good news!


Tags: user-management
If the hierarchy in Advanced Roadmaps is changed, is that per project or for all of Jira?
Asked by April_Delay:

We are wanting to change the hierarchy in Advanced Roadmaps which looks like a Jira Product config, and not a Project config. Will this change be only for specified projects, or for all of Jira?


Answers:
author: Gertjan van der Werken
body: Changes in hierarchy will apply to all your Jira projects and (advanced roadmap) plans in yoru Jira instance. When changing your hierarchy, there is a warning: "Changes to the hierarchy configuration will apply to all existing plans."

comments: author: April_Delay
body: Thank you! Wanted to know before purchasing.


Tags: advanced-roadmaps

hierarchy
Why some issues on my Plan has empty Team field
Asked by Dongmei Li:

What are the reasons that issues showed up in my scrum team's Plan without Team field assigned to the only team in the plan?

If I have to manually assign team to the new issues added to the board, that's quite some effort.


Answers:
author: Curt Holley
body: You do have to do it manually, unless you automate it.

Common automation to use is:

Trigger = Issue created

User condition of "Reporter is "team members names"

Action = Edit issue   

Currently the "Team" field cannot be selected from the "Choose fields to select" dropdown, so you need to add a Smart value setup like this into the "more options" section.

`{`  
`"fields": {`  
`"Team": "6"`  
`}`  
`}`

**Note:**"Team": "6" is just an example.

comments: author: Dongmei Li
body: thanks [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535)how can i avoid the issue showing up with empty field? i want to know what causes the empty Team so I can do it beforehand, before using automation. thanks!


author: Curt Holley
body: I don't know [@Dongmei Li](/t5/user/viewprofilepage/user-id/763571) but I would look at what issue source/s are used in the plan and the configuration of their filters.

As unless your scrum team use a board that filters on their "Team" and that board is the only issue source in use on the plan it is likely that issues without the "Team" field populated could/would appear on the plan.

But without more detailed info, I can only guess.


Tags: advanced-roadmaps

team
not able to add Advanced Roadmaps from Marketplace
Asked by Emin Sharifov:

Hey all,  

I am trying to add Advanced Roadmaps from marketplace per instruction on Jira's official suppot page, but the search doesn't return any results for Advanced roadmaps.

Can anyone pls guide me why would it be?  

![jira_adv_roadmaps.png](/t5/image/serverpage/image-id/191051i36845B0F0CCF9240/image-size/large?v=v2&px=999 "jira_adv_roadmaps.png")


Answers:
author: Piotr Zadro?ny _Eyzee_
body: Hi [@Emin Sharifov](/t5/user/viewprofilepage/user-id/4852343)

Welcome to Community!

I'm guessing you are asking in regards to Jira Cloud version...

Advanced Roadmaps is a feature of Jira Software Cloud Premium. To begin using Advanced Roadmaps in Cloud you need to upgrade your Jira from Standard to Premium plan.

Best,

Piotr


author: Erik Ad?n
body: We got this issue aswell. There exists a free trial for the roadmaps but you can't sign up for the trial with an already active tenant. How are you then supposed to know if you can benefit from roadmaps if you can't try it? Seems like an oversight


author: Benjamin
body: HI [@Emin Sharifov](/t5/user/viewprofilepage/user-id/4852343) ,

It may already be included in your Atlassian subscription..hence why you don't see it in the market place.

Thanks,

Ben


Tags: advanced-roadmaps
Custom issuetype in advanced roadmap
Asked by Gerardo Di Giuseppe:

Dear,

we have a custom issue type called "Feature".

We use it as an intermediate level between an Epic and a Story.

When we try to build a roadmap, there is no to show our Features.

How can we do that?

Thanks in advance,

Gerardo

Wolters Kluwer Scrum Master


Answers:
author: Ste Wright
body: Hi [@Gerardo Di Giuseppe](/t5/user/viewprofilepage/user-id/4783081)

Just for clarity, there are two types of Roadmaps...

* **Basic:**This is available from your Board in the left-hand menu. Basic Roadmaps only show Epic and Story-level.
* **Advanced:**This is a Jira Premium feature, and Roadmaps can be created via Plans \> Create Plan from the main navigation menu

*** ** * ** ***

For *Advanced Roadmaps,* you first need to modify the Issue Hierarchy to include additional levels. You can see how to do this on [this help page](https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/).

However, it is only possible to add these additional levels *above*Epic - not in-between Epic and Story - at this point.

For now, I would...

* Treat Epic in Jira as your Feature
* Add a custom level above Epic - this could be...
  * Initiative
  * Portfolio Epic / Program Epic
  * SAFe Epic - *assuming you're doing SAFe*

*** ** * ** ***

Once you've set your additional hierarchical levels - you'll need to...

* Ensure the field *Parent Link*is on the Epic's screen
* Populate each *Parent Link*with the relevant parent Issue
* Ensure the parent Issues are included in your Plan's [source data](https://support.atlassian.com/jira-software-cloud/docs/add-or-change-issue-sources-in-a-plan/)

*** ** * ** ***

This should be a temporary solution, as the ability to modify Epic to be called Feature is already in progress, see [this Article](https://community.atlassian.com/t5/Jira-articles/Rename-epics-in-your-company-managed-projects/ba-p/1874726).

Ste


author: Rohan Swami
body: Hi [@Gerardo Di Giuseppe](/t5/user/viewprofilepage/user-id/4783081) ,

[@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) is right this isn't supported natively today. However we're working on a solution for this, you can find the details here <https://community.atlassian.com/t5/Jira-articles/Rename-epics-in-your-company-managed-projects/ba-p/1874726>
Removed Issues function in Plans not working
Asked by Melanie Lam Carnevale:

Hi,

Does anyone else have this issue?

We are using Jira's advanced roadmap Plans. We have close tothe limit of 5000 issues. We have manually removed some issues from the plan. Now, we'd like to add one back.

There is a Removed Issues option in Configuration for the plan. However, when I go there, I only get 1-3 results (it's always random) and they are never the items I am looking for. It seems that perhaps this Removed Issues section is broken?

Are there any work arounds? Is this an issues others are seeing?


Answers:
author: Chris Buzon
body: I just checked a couple plans and they all appear to show all removed issues (at least as far as I can tell). I assume your hierarchy settings in that area are including everything from your 'top' ticket to sub-tasks. Can you find them through the search issues field?  

(none of these are really answers, just digging to see if I can find a repro-case to help)

comments: author: Melanie Lam Carnevale
body: Hi Thanks!

Unfortunately, no the search won't help because it only searches what is loaded and right now the hierarchy is pulling all (Initiatives down to subtasks). Sometimes it returns 1 or 2 epics. Sometimes none.

It's like the removed issues query is just plain broken because what it shows each time is different.

I should also confirm that the epic I am trying to re-add is:

\* Unresolved and marked in progress

\* Is part of a Board - which is the same board used as one of the issues sources for the plan

\* Is part of a fix version or release that is included on the plan

\* Is not otherwise excluded due to exclusion rules

I have checked everything it could be. It just seems broken.

That said - we do have about 20 issues sources for this one plan. All are Boards.

This is what I see in Removed issues for a plan that has about 4,900 issues and from which we have \*manually\* via the "remove from plan" option under Bulk Actions) removed at least 50 issues: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/190718i2DDAA610115036C1/image-size/large?v=v2&px=999 "image.png")  

Changing the hierarchy doesn't do anything. it doesn't re-run the search for removed issues or anything. The search only re-runs when you re-fresh the page, and in that case the hierarchy drop downs re-set...


author: Chris Buzon
body: Fair enough, those are the sorts of things I'd expect to have set up (meaning I don't know if this is you, or Atlassian). I am going to assume the issue sources are correctly set up here too, but that shouldn't affect your tickets *that* way. The randomness you describe is very suspect.  

Since you have Advanced roadmaps you're almost certainly on a premium plan. You could need Atlassian support here, or perhaps another user or Community Leader will have some ideas.  

One more thing, I'd just check this on another browser - juuust in case it's something unexpected.


author: Melanie Lam Carnevale
body: Thanks so much!


Tags: advanced-roadmaps
Is it possible to filter for labels with an 'AND' clause and not 'OR'?
Asked by Juliya Kaplun-Eschenbach:

Hi Community,

we have a customer who is looking for an opportunity to filter for an 'AND' clause and not 'OR' when filtering for issues within Advanced Roadmaps.

Did anyone face the same issue and has some hints?

Thank you in advance!


Answers:
author: Curt Holley
body: Hi [@Juliya Kaplun-Eschenbach](/t5/user/viewprofilepage/user-id/3992511)

You just go to filters and multi select the labels you want to filter on, that works as an "AND" clause.

![labels.png](https://community.atlassian.com/t5/image/serverpage/image-id/190738i8F1C6D8D1A790A83/image-size/large?v=v2&px=999 "labels.png")

TBH I unsure how I would go about doing an "OR" clause in AR....?

comments: author: Gertjan van der Werken
body: that actually works as a logical OR

You can see this when switching your query to JQL as well.  
In your example it will show "labels in (AssetManagement, Capability) which is the same as "AND (labels = AssetManagement OR labels = Capability)  

a logical AND would be:  
"AND (labels = AssetManagement AND labels = Capability)" which will show items both labels.


author: Curt Holley
body: True! [@Gertjan van der Werken](/t5/user/viewprofilepage/user-id/2245799)

In which case [@Juliya Kaplun-Eschenbach](/t5/user/viewprofilepage/user-id/3992511) the only way (I can think of) to achieve the AND style (i.e. only show me issues with both of these labels) would be to build the filter and create a plan from it....so a different plan (which might not be ideal)...but I don't think it can be done directly in a plan,

Another way would be to do a bulk edit on the issues with both labels and give them a new singular label to represent both, that way it could be done with a single label filter. If this was required ongoingly, you could even look to automate adding that label when the other two were present.


author: Juliya Kaplun-Eschenbach
body: Thank you both, we would most likely go with the suggested solution of creating respective filter when creating a plan.


Tags: advanced-roadmaps
Why are Rolled-up Estimates not the same as the Remaining Hours shown in Progress (hours)?
Asked by Lena Boiser:

Why are Rolled-up Estimates not the same as the Remaining Hours shown in Progress (hours)?

I read from here <https://support.atlassian.com/jira-software-cloud/docs/track-progress-using-estimates-in-advanced-roadmaps/> that values may be inconsistent between rolled-up estimates and progress bar hours. But why is that? And in this case, which will be more accurate?


Answers:
author: Daniel Ebers
body: Hi [@Lena Boiser](/t5/user/viewprofilepage/user-id/4169575)

on the Jira Data Center documentation it seems to me a bit more clearly.  
From my point of view it can be due to unestimated issues:
> Any unestimated issues may impact the accuracy of your progress. If you've [enabled rolled-up values in a plan](https://confluence.atlassian.com/jirasoftwareserver/roll-up-values-to-parent-issues-on-your-timeline-1044784174.html), you may see inconsistent values between rolled-up estimates of a parent issue and the values in the progress bar.

<https://confluence.atlassian.com/jirasoftwareserver/monitor-estimates-and-issues-from-your-timeline-1044784247.html>

Which value is more accurate I'd suggest to test out on a few plans. It should show clearly when comparing a few plans.

Cheers,  
Daniel


Tags: advanced-roadmaps

cloud
Is the Roadmap Basic View same for all editors?
Asked by Traci:

If a team member who has edit access to a roadmap I created changes the basic view in any way, does that change the roadmap basic view for me as well?


Answers:
author: Moses Thomas
body: [@Traci](/t5/user/viewprofilepage/user-id/4839752) Yes it will affect your view as well as the view is not per user profile

Kind regard,

Moses


Tags: advanced-roadmaps

roadmap
Under the Portfolio plan custom fields - additional notes is coming as unsupported
Asked by Ishna Saran:

Under the Portfolio plan\> configure\> custom fields I am trying to add additional notes but it is greyed out as unsupported. What needs to be done?


Answers:
author: Ste Wright
body: Hi [@Ishna Saran](/t5/user/viewprofilepage/user-id/4838848)

Not sure what you mean by additional notes - can you clarify? A screenshot would be great here!

From a supported perspective - it's as simple as some fields are supported on the plan, and others are not. There's also only some fields which can be filtered by, whilst others cannot.

What field type is showing as unsupported? Is this Cloud or Server/DC? If the latter, what version are you using?

Ste

comments: author: Ishna Saran
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) ,

Attaching the screenshot of what i mean. This is in cloud. Version used is Jira Software 8.13.13. Under the portfolio plan i am trying to add a custom field to display the plan but additional notes custom field is coming un supported. Can we enable this?

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/190355iE095C8CCB13FCFE9/image-size/large?v=v2&px=999 "Capture.PNG")


author: Ste Wright
body: Hi [@Ishna Saran](/t5/user/viewprofilepage/user-id/4838848)

As far as I know - you can't.

Multi-line text fields aren't possible to display on Advanced Roadmaps plans (probably as they'd elongate the page too much).

There are feature requests for this you can view/vote for:

* <https://jira.atlassian.com/browse/JSWCLOUD-21296>
* <https://jira.atlassian.com/browse/JPOSERVER-2820>

Ste


author: Ishna Saran
body: Thanks Stephen, appreciate your response.


author: Ste Wright
body: No worries Ishna.

If this helped answer your question, could you accept the answer?

This helps other identify answers that can help, if they find this question in future!

Ste


Tags: advanced-roadmaps
Advanced Roadmaps: How to draw dependency lines in gantt view.
Asked by Karl Rothenberg:

Hi,

We use JIRA Data Center, meaning we host our own. I am using advanced roadmaps and cannot add dependency lines in the Gantt chart. I can show incoming and outgoing dependencies but the visual queue for this is what I need. I know this can be done with JIRA Cloud. Is this a missing feature or am I missing something?

Thanks,

Karl


Answers:
author: Ste Wright
body: Hi [@Karl Rothenberg](/t5/user/viewprofilepage/user-id/4518103)

It's only available in Cloud.

DC only has the Dependencies Report - see: <https://confluence.atlassian.com/jirasoftwareserver/the-dependencies-report-in-advanced-roadmaps-1077915784.html>

Ste

comments: author: Karl Rothenberg
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)

Thanks for the reply. And what you state is, sadly, what I thought. Hopefully Atlassian will at some point add this feature in the DC version.

Thanks,

Karl


author: Ste Wright
body: Hi [@Karl Rothenberg](/t5/user/viewprofilepage/user-id/4518103)

There is a a feature request you can view/vote for - see: [JPOSERVER-3004](https://jira.atlassian.com/browse/JPOSERVER-3004)

Ste


author: Roman_Benesch
body: I just endorsed this feature request. We consider the lack of the prominent visualization of dependencies a serious deficit - until discovering this just now, we were really exited about Advanced Roadmaps' capabilities with regard to managing work and roadmaps across multiple teams!


Tags: advanced-roadmaps

server
One ticket shows up in multiple projects
Asked by Karl Rothenberg:

Advanced roadmaps; I have two projects configured in one plan. Oddly a couple tickets show up in both those plans where it should not. I cannot find what would be causing this. Have you ever heard of that?

Example:

Plan: Test

Project: ABC Project

Project: 123 Project

Result is I see both projects in one plan, displayed separately. But some of the tickets are appearing in both.

Thanks,

Karl


Answers:
author: Belto
body: Hi Karl,

This could be related to the grouping you've applied on your Plan. Please have a look at [Issues appearing in the Unassigned swimlane when Grouping by...](https://community.atlassian.com/t5/Advanced-Roadmaps-articles/Issues-appearing-in-the-Unassigned-swimlane-when-Grouping-by/ba-p/1656846)

Cheers,

Belto.


author: Clark Everson
body: Hi Karl,

Can you attach screenshots of the configuration? This sounds like there is a board or filter also configured in that plan.

Also is this for Cloud or Data Center?

Best,  
Clark

comments: author: Karl Rothenberg
body: Here's a screenshot of what I mean![Screenshot 2022-03-24 095718.png](https://community.atlassian.com/t5/image/serverpage/image-id/189870i0E351C284EFA8156/image-size/large?v=v2&px=999 "Screenshot 2022-03-24 095718.png")


author: Curt Holley
body: [@Karl Rothenberg](/t5/user/viewprofilepage/user-id/4518103) What are you grouping by in that screenshot? Also what are your Issue sources for the plan? Whole projects or individual boards? If boards, what are the filter queries of those?


author: Karl Rothenberg
body: Hi...

Sources are 3 separate projects

Grouping is by project

I suspect this is happening because there is some overlap between some epics. Which is to say that an epic lives under one project but sub tasks lives under a different project. Though that it just speculation on my part.

Karl


author: Curt Holley
body: I suspect you are right [@Karl Rothenberg](/t5/user/viewprofilepage/user-id/4518103) as I note that OPSP-2 entry in Ops Rox has a **\>**next to it, signifying that it has child tasks under it, where the Ops Project entry does not.


Tags: advanced-roadmaps