youngmon/atlassian-qna huggingface dataset:
Are there any Data Residency concerns between Jira Align and Jira Cloud?
Asked by Jimmy Seddon:

Data Residency became a hot button topic for our company in 2019.

While, I can see on the Jira Align website that it says the cloud version is hosted in AWS and is geographically distributed, does that mean that Jira Align is hosted in all the same data centers that the other Atlassian Cloud applications are hosted?

Given that our company is currently in the US-East Data Center for Jira Cloud we are likely ok, but I thought it was worth asking the question for those that might be elsewhere in the world.


Answers:
author: David Guimbellot
body: Data residency is important to us too. The Jira Align sites are hosted in the following AWS regions today.  

**US East (Ohio) us-east-2**  
**Asia Pacific (Sydney) ap-southeast-2**  
**Europe (Frankfurt) eu-central-1**

Note that as a new multi-tenant customer you can select any of these regions now. Jira Align might expand in the future to meet more data residency requirements.

Note 2, if a customer purchases our dedicated VPC option then they can select from most of the AWS regions to meet their requirements. The region must have the services that we use to run our solution.

comments: author: Shawn Kessler
body: Thanks [@David Guimbellot](/t5/user/viewprofilepage/user-id/3114159)


author: Jimmy Seddon
body: Yes thank you for posting that [@David Guimbellot](/t5/user/viewprofilepage/user-id/3114159)!


author: Shawn Kessler
body: Hi [@Jimmy Seddon](/t5/user/viewprofilepage/user-id/512822)

I am going to send the Jira Align Trust Overview to your email address--should be there in a few minutes. Should answer all of your questions ;)

comments: author: Jimmy Seddon
body: Thanks [@Shawn Kessler](/t5/user/viewprofilepage/user-id/3113548)! Is there a public link to that document that can be posted here in case others are interested in that information as well?


author: Shawn Kessler
body: [@Jimmy Seddon](/t5/user/viewprofilepage/user-id/512822)

Not at the moment--will see if I can get approval from the PM team to post it to the Help Center....


Tags: cloud

compliance
program vision vs. program "priority" vision ?
Asked by ET:

Hi,  
when capturing a program vision in Jira Align, it also asks me to add one or several "priority visions" below. Why is this (I always thought there can only be one vision) and how can I proceed without creating additional priority sub-visions ? Thx


Answers:
author: Shawn Kessler
body: Hi ET,

Yes, you are correct, you start with one main program vision, where Product Management provides the overall, specific program context and vision. Next, the idea is to use the priority visions to further break down the vision into smaller vision statements, or sub or supporting visions--they are completely free form. For example, define how your competitors or your company's strengths and weaknesses fit into the overall vision. See the example below.

![vision.png](https://community.atlassian.com/t5/image/serverpage/image-id/79832i7DA69A6C95BBBF4D/image-size/large?v=v2&px=999 "vision.png")

Basically, use the priority visions to help further define the vision--so that the parts help make up the whole. If you choose not to use the priority visions, just enter dummy text for the first priority vision or TBD as a placeholder. Hope this helps.

-Shawn
When is there going to be actually training for Jira Alig...
Asked by Thomas_Barry:

When is there going to be actually training for Jira Align through Atlassian University for different user groups, particularly including Adoption Leads / System Admins?


Answers:
author: Kat Warner
body: I have not seen anything specific to jira Align on the Atlassian University pages but there is training happening at [Summit 2020](https://www.atlassian.com/company/events/summit/about/training?tab=jira-align).

I've added the training\&certification tag so this question is more visible to the Training and Certification team.

comments: author: Shawn Kessler
body: The Jira Align Team is currently working with Atlassian U to develop a series of both Online and Instructor Lead/Publicly available classes. Unfortunately, we do not yet have a date for general availability, but I'm sure there will be a boisterous market announcement, as these are ready.


author: BJ Miller
body: Great question, [@Kat Warner](/t5/user/viewprofilepage/user-id/1210828) !!
Is it reasonable and useful to have devs store a link to pull requests in a story?
Asked by David Karr:

I work in a very large org that uses align for its stories and bitbucket to store the code. Our product owners write the stories. They know the domain and the business very well. The implementation is somewhat a black box to them. If a new dev has to work on a story, they have to talk to other devs to translate the story in terms of the implementation.

What if devs had a field in the story where they could put a link to the pull request(s) that implemented the story?

If this were done, the dev could ask the PO for any related stories that had been done already. The dev could look at the changes in those pull requests and have much better understanding of the mapping between domain and implementation.

Any thoughts about whether this would be useful? Has anyone tried to do this?

\*\*Update\*\*:

I discovered the following related thread: <https://community.atlassian.com/t5/Jira-questions/how-to-link-an-existing-branch-pull-request-to-a-jira-issue/qaq-p/421291#U1281073>

At the same time, a colleague pointed out to me that we have BitBucket integrated with Jira so that if a developer puts "\[jira issue id\] ..." in the commit comment, then the Jira ticket will have a "Development" section that points to the commit and pull request.

The flaw with using this strategy is that it depends on the developer always putting the jira issue id in the commit. We have a comment verification process that does very limited validation, and it doesn't require the comment has a jira ticket id in it. Many commits don't need that. A related flaw is that this process requires that the developer not misspell the ticket id.

This could be mitigated if the "Development" section of the Jira ticket could be edited, but that doesn't appear to be allowed. I would have liked the ability to add references to additional pull requests.


Answers:
author: David Karr
body: One of my team members pointed out that if our commits to BitBucket have the story id in brackets, there is some integration that connects the associated commit and pull request into the "Development" section of the JIRA issue. This is good if the developer remembers to do this when they create the commit.

It's unfortunate that the "Development" section of the issue in JIRA is not editable. It should be possible to connect the issue to additional pull requests even if the commits didn't have the issue id in the commit.
When is there going to be actual training for Jira Align through Atlassian University?
Asked by Thomas_Barry:

When is there going to be actual training for Jira Align through Atlassian University for different user groups, particularly including Adoption Leads / System Admins? What are the plans for training? Is their a roadmap? Dates and timelines? Will there be certifications made available?


Answers:
author: Sherry Quinn
body: Hi Thomas, Atlassian University is offering a one-day Jira Align course at Summit 2020 Las Vegas on March 30th and 31st. More detail is listed [here](https://www.atlassian.com/company/events/summit/about/training?sessionid=630593). Atlassian also bundles onsite training workshops into our larger consulting packages that we can de-couple and offer as one-off training workshops. Are you interested in onsite training for you team?


author: Rodrigo Cortez
body: There we go !

Get Started with Jira Align Training {#toc-hId--1326729933}
-----------------------------------------------------------

<br />

<https://community.atlassian.com/t5/Training-Certification-articles/Get-Started-with-Jira-Align-Training/ba-p/1444744>


author: Shawn Kessler
body: Hi Thomas. Atlassian University is working on course development for Jira Align at this very moment. I will see if I can get some Atlassian University representatives to comment on roadmaps, certification, and your other questions. Stay tuned.  

comments: author: Shawn Kessler
body: Update: Unfortunately, we do not yet have a date for general availability, but I'm sure there will be a boisterous market announcement, as these are ready.


Tags: certification

training

university
Is Jira Align Only for Big Teams?
Asked by Davin Studer:

According to the [Jira Align pricing](https://agilecraft.com/pricing) page the lowest tier that I see is for 120 Jira users. is that indeed the smallest pricing their that there is for Jira Align?


Answers:
author: Peter Jessen
body: Hi [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) ,

**Short answer to your question: Yes. In my experience, Jira Align is meant for big teams - where big team means 50 - 125 and up.**

If your group is on the smaller side, then Jira Portfolio and related plug-ins might make more sense for you.  

**Longer answer:** The structure of the pricing, if you read it carefully, is 30 active users and 120 integrated users (for a total of 150 users of two flavors). This is for the smallest option, as you stated.

An active user is someone working in Jira Align - typically Scrum Master/Product Owner up to executives. They are actively using Jira Align on an often daily basis for planning, tracking, decision-making, etc.

An integrated user is someone who is working in Jira and whose work syncs to Jira Align for metrics and tracking, but doesn't use Jira Align personally - think dev team members. They do now reap benefits from Jira Align in the form of info such as:

* the feature (Jira Epic) Program Increment,
* the Parent Portfolio Epic of the feature,
* the Why? behind each story and feature up to the strategy level.
* and other functionality/info that is being integrated from Jira Align to Jira at a very impressive rate.

So yes, Jira Align is designed for a program/Agile Release Train with 50 - 125ish people in total. I think the smallest group I've piloted is in the 60 - 80 person (total), with about 20 active users and the rest integrated.

That being said, I don't know if the pricing tool contains the only options or is representative of the range. You would need to speak to a Jira Align sales person for details.

**Disclaimer: I am not an Atlassian/Jira Align employee and can't speak for them as to specific pricing options or future functionality. I am sharing what I know from my four year's experience implementing Jira Align/AgileCraft as a former AgileCraft employee and independent.**

Regards,  
Peter

comments: author: Davin Studer
body: Thanks. That's kind of what I figured.


author: Davin Studer
body: Oh, also you mentioned issues syncing to Jira Align. Is that done on a polling basis, or is the data pushed in real-time to Jira Align through some kind of push mechanism (webhooks, background watcher service, etc.)?


author: Peter Jessen
body: Hi [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) - There is a very robust connector for Jira Align to connect with Jira via the Atlassian Jira API. One of the parameters is how often JA polls Jira for changes. We recommend setting it so JA pulls all changes from Jira every 7 minutes. Any changes made in Jira Align to issues linked in Jira push from JA to Jira within 90 seconds of the change being made in Jira Align.


author: Pavel Junek
body: Thanks guys, it's good to have this information.
Purchase Jira Align
Asked by Dianna DeMotto:

So I have been trying for weeks to get help for Atlassian to provide me a quote on Jira Align. I'm really interested in getting a quote and getting up and running. Does anyone have a contact I can reach out to to get some help, please?

Thanks


Answers:
author: Caylin Dadeo
body: Hi [@Dianna DeMotto](/t5/user/viewprofilepage/user-id/128384) - I'm happy to help answer pricing questions about Jira Align. Would you mind sending an email to cdadeo@atlassian.com and I'll get back to you this afternoon?


author: Peter Jessen
body: Hi [@Dianna DeMotto](/t5/user/viewprofilepage/user-id/128384),

There is a pricing engine on the Jira Align/AgileCraft website - <https://agilecraft.com/pricing>.

I believe it is current.

You can also reach out to Jira Align internal sales. Search on *Enterprise Account Sales Jira Align* on LinkedIn. I believe [@Al Reid](/t5/user/viewprofilepage/user-id/3396331) and [@Ania Mangi](/t5/user/viewprofilepage/user-id/3073047) are inbound sales. Great people.

Regards,  
Peter

comments: author: Shawn Kessler
body: Thanks [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143) for providing pricing and contact info.  

[@Dianna DeMotto](/t5/user/viewprofilepage/user-id/128384) I will also pass along your request to our Business Dev Reps--someone should contact you shortly.

-Shawn


author: Amanuel Abebe Abush
body: L.


author: Simrat pal Singh
body: My organization is also struggling to get quote for JIRA align. We are based at India. We were talking to @gmikhail@atlassian.com @dredman@atlassian.com but we are waiting for quote from weeks now.

Can somebody please help here..


author: Judy.Seagrove
body: Could I get a trial copy of Jira Align?

comments: author: Caylin Dadeo
body: Hi [@Judy.Seagrove](/t5/user/viewprofilepage/user-id/3722527) - at this time we don't have a free trial version of Jira Align, but I'm happy to talk with you more about other methods of evaluating the platform. Feel free to reach out to me via email at cdadeo@atlassian.com.
What is the plan to integrate Jira Align with Confluence, please?
Asked by Simon Kelly:

We need to integrate reports, links and updates from Jira Align into Confluence, in a similar way we did with Jira.

Currently no such integration exists, to my knowledge. Is anyone aware of the development roadmap for this functionality, please?

Thanks.


Answers:
author: Caz
body: [@Simon Kelly](/t5/user/viewprofilepage/user-id/3708665) You're correct! There's currently no integration between Jira Align and Confluence. While Jira Align does have robust support for reporting and documentation, we are in the early stages of exploring additional integration opportunities across Atlassian products.

If this is an area of interest for you, I'd love to discuss the needs of your team and see how we can help. Would you be willing to connect?

comments: author: Simon Kelly
body: Absolutely, we'd be very keen to discuss this. Please let me know how to PM you and I'll drop you my contact details (if you are unable to see them from my profile).

Thanks again.


author: Caz
body: Great, I'll send you an email to schedule a call--thanks, Simon!


author: Kate Coburn
body: Hey Caz, we also hv the same requirements and are very happy to share our challenges. Will send you my details if you cannot access them.

Kate


author: Caz
body: [@Kate Coburn](/t5/user/viewprofilepage/user-id/3713375) thanks for also reaching out! I'll send you an email to set up some time this next week or two to discuss more.


author: Razy Kased
body: Any updates you can share here?

A cool integration feature I'd like to see for Jira Align to Confluence would be what you currently have setup between Jira and Confluence - which is the "Display as ..." when adding a Jira link to Confluence.

I think It's really efficient and effective in being able to read the Jira title in Confluence without having to click on a link - especially when in a group setting such as a being in a review meeting.

![jiratoconfluencedisplayasfeature.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/151687i33FA10AB781B6A25/image-size/large?v=v2&px=999 "jiratoconfluencedisplayasfeature.PNG")


author: Anitha Devkumar
body: Do we have any updates on this?


Tags: confluence

integration
Server or Data Center version of Jira Align in the future?
Asked by edwin vasquez:

Is there a plan to have a Server or Data Center version of Jira Align in the future?


Answers:
author: RJ Gazarek
body: For those customers in highly regulated environment today, we do have options available that help meet those regulatory requirements. Please work with your TAM or EA if you have questions about that for Jira Align, and we'll be more than happy to help!
Colors and Symbols
Asked by Bryan McMillan:

I have used Advanced Roadmaps (formally Portfolio for Jira) for years. I am looking for current documentation on the color and symbols such as the Amber and Green triangles that now show up in the Target Start and Target End columns. I have both searched the Atlassian Community, done Internet searches, and sent in a ticket to Atlassian Support but have found nothing. Does anyone have any information on information on all or most all colored symbols currently used by Advanced Roadmaps for Data Center and Cloud?

Thanks much in advance


Answers:
author: Cristiano Mariano
body: Hi Bryan! How are you doing?

I have been using Advanced Roadmaps for a while, but I am using an old version of it. Would you send me a printscreen of these triangles, so that I can understand what you mean? I will also update my version to try to reproduce it.

Thank you!

comments: author: Bryan McMillan
body: [@Cristiano Mariano](/t5/user/viewprofilepage/user-id/541129)

Sure thing:

![Screen Shot 2021-07-15 at 2.03.23 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/151592i78459DEDEBD75517/image-size/large?v=v2&px=999 "Screen Shot 2021-07-15 at 2.03.23 PM.png")

Notice the amber triangles.

Bryan


author: Cristiano Mariano
body: Hi [@Bryan McMillan](/t5/user/viewprofilepage/user-id/1128152)

These triangles indicate changes that were still not "commited" to Jira, so they are only available in you plan.

In the upper right corner of the screen you should see a "Review changes" button. Clicking on it, you could save your changes to Jira and the triangles would disappear.

Hope this helps!


author: Bryan McMillan
body: [@Cristiano Mariano](/t5/user/viewprofilepage/user-id/541129) ,

Thanks! Now what about the rest of the symbols such as the same sort of triangles that are green? And are there any others that can be shown by the tool that I am not aware of?

Thanks,

Bryan


author: Cristiano Mariano
body: [@Bryan McMillan](/t5/user/viewprofilepage/user-id/1128152)

When you enable the "Scenarios" feature, you can select a color for each Scenario. When you do that, the triangle will assume the color of the Scenario you are currently viewing.


Tags: advanced-roadmaps

server
Can I create a plan for an existing board without affecting it?
Asked by Max Mustermann:

I want to create a plan for an existing board and test the functionality as I haven't used it before. Can I do so without changing the user stories or other things from the board?

If I create a Roadmap for the board and use the auto schedule function, will it change the sprint for the board too or will it just affect the plan itself?

Thanks for your help.


Answers:
author: Angus Russell
body: Hi [@Max Mustermann](/t5/user/viewprofilepage/user-id/4476789)

Advanced Roadmaps is a sandboxed environment. Everything you do is done in a "scenario" and you're free to play around as much as you like without affecting the issues in Jira. Once you're happy with the changes you've made in the plan, you can commit those changes back to Jira.

Happy planning :)

Angus


author: Chris Francuz
body: Hi Max,

Yes you can test out a plan without affecting the user stories from the board.

The changes you make in an Advanced Roadmaps, including auto schedule suggestions, are done in a sandbox environment. The sandboxed changes can then be reviewed and either committed to Jira or discarded.

There is some information on this here:

<https://confluence.atlassian.com/advancedroadmapscloud/save-changes-to-jira-software-998651321.html>

Hope that helps you getting started!

Regards,

Chris


Tags: advanced-roadmaps
Parent issue (Feature) not visible on the portfolio plan
Asked by Sinduja p kademani:

Parent issue (Feature) not visible on the portfolio plan even if the child issue (Epic) is to the feature.

Thanks,

Sinduja Kademani


Answers:
author: Aaron Gage
body: Sinduja,

One thing that stumped me for quite some time is the reliance on FixVersion/Release. If your parent issue has a FixVersion/Release that was NOT selected when configuring the portfolio/plan, but the child issue has a FixVersion/Release that WAS selected, then for some reason Portfolio/Plan doesn't include the parent issue cause it doesn't meet the FixVersion/Release settings. So I suggest you check your FixVersion/Release settings for any issues not showing up and cross reference it with the selected Releases in your Portfolio/Plan.

I would love if the tool was smart enough to bring along any parent issues regardless of FixVersion/Release, but not that way currently.


Tags: advanced-roadmaps
Why are issues removed from sprint after start not counted to commitment?
Asked by Silvia Korcekova:

Hi, issue was in the sprint and after sprint started issue was removed, sprint report doesn't show this issue as the issue removed from sprint and also issue is not counted to commitment.

![Vix 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/150685i12A511E4E5EFAC0B/image-size/large?v=v2&px=999 "Vix 1.PNG")![vix 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/150686iCD0B60314E3AC2E0/image-size/large?v=v2&px=999 "vix 2.PNG")


Answers:
author: Mohamed Benziane
body: Hi,

Welcome to the community.

As state in the documentation you only issue resolved with be counted in the report
> The Sprint Report includes only issues that were completed while the sprint was in progress.

<https://confluence.atlassian.com/jirasoftwareserver/sprint-report-938845689.html>


Tags: advanced-roadmaps

server
Epics in backlog status missing from advanced roadmaps
Asked by ahiggins:

I can't seem to find any of the epics that are in a backlog status within my advanced roadmap- I don't think I have a source filter set up- can you help me figure out why they are not showing up?


Answers:
author: Joseph Chung Yin
body: [@ahiggins](/t5/user/viewprofilepage/user-id/4429181) -

Have you check your plan's Configuration \> Issue Sources to verify if those missing EPICs are there or not. If not, it means that your plan issue sources are excluding them already.

Hopes this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps

cloud
using a favourite filter in an advanced roadmap
Asked by Floris_58:

HI,

I am building an advanced roadmap in JIRA and I wish to filter all saga's relevant for a certain business line. I have this filter saved in JIRA, but I am unable to use that filter in the advanced roadmap. It will show the saga's relevant for alle business lines.

I do not wish to label all saga's seperately in order to filter these. Would it be possible to use my favourite filter?

Kind regards,

Remco de Bree


Answers:
author: Niranjan
body: Hi [@Floris_58](/t5/user/viewprofilepage/user-id/4466433) ,

When you are creating a roadmap plan it would ask for the data source. You can select the filter when you are creating the plan. On an existing plan, you can edit the issue source using the configure option.

comments: author: Floris_58
body: Thank you so much [@Niranjan](/t5/user/viewprofilepage/user-id/745942) , I am not able to find my specific filter in this option.


author: Daniel Ebers
body: Hi [@Floris_58](/t5/user/viewprofilepage/user-id/4466433)

are there no filters offered to choose or is just the specific filter you are looking for missing?  
Could you probably support with a screenshot where it is visible what is actually not working?

Regards,  
Daniel


Tags: advanced-roadmaps