youngmon/atlassian-qna huggingface dataset:
What team member information can i retrieve from Jira Align as a People Manager Role
Asked by Walt Adams:

I am trying to understand what team member information i can retrieve from Jira Align. For example:

1. As an executive, I want the ability to understand resourcing levels of teams and programs, and easy access to the names, skillsets, roles and physical locations of the people on each of the teams.

Are there any reports in JA that i could pull to capture this information?

Am i able to add skillsets anywhere in the tool that i could retrieve? I do not see anywhere that i can add skillsets when i add a new user in the tool.

Thanks for help!


Answers:
author: Jessica Piikkila
body: Hi Walt,

I am going to add on to Kim's answer above, here is a help article for the skills inventory report, [https://help.jiraalign.com/hc/en-us/articles/115004966867-10X-Skills-Inventory.](https://help.jiraalign.com/hc/en-us/articles/115004966867-10X-Skills-Inventory.??)

If this was not what you were looking for exactly. If you wanted a more traditional resource management perspective or wanted to see all the data points in one view, it might be a bit challenging to find a view that presents all the information in one page. If you have Enterprise Insights, this can be leveraged to pull all the data points you mentioned above and present it in a way that gives your executive everything they want to see.

Hope this helps.


author: Kim Herren
body: Walt,

There's a Skills Inventory report that can be used to manage and review skills of users. You can filter the users on things such as a skill, a group of skills, Manager or System role but not based on a team or program. Access to this report is set within the Additional Options role toggles settings.
Jira Align Roadmap Saved Configuration
Asked by StephanieAllison:

I have created a program roadmap saved configuration, but it appears to only be saved for my own viewing. How can I make it available for others to view?

Thanks,


Answers:
author: Peter Jessen
body: Hi [@StephanieAllison](/t5/user/viewprofilepage/user-id/4262617),

You can save it as a detached instance by clicking on the Detached Instance button in the upper right corner next of the screen.You can learn more by reading the associated help article that you can access by clicking the blue Help button in the lower right corner of your screen.

Here is the article - [10X: Visualize Roadmaps in Work View -- Jira Align](https://help.jiraalign.com/hc/en-us/articles/231223507).

Regards,

Peter

comments: author: StephanieAllison
body: Thanks so much Peter! That was super helpful!


author: Peter Jessen
body: You are very welcome, Stephanie.


author: StephanieAllison
body: Hi Peter,

Initially your suggestion seemed great, but I soon realized that the detached instances are only a snap shot in time. Do you know of a way to share the configuration so it can be viewed with the most up to date information?

Thanks!
How and who can see the results of an assessment?
Asked by Gyanendra K Gupta:

We have created assessment and sent to individuals now others want to see the results. How can we share the results.


Answers:
author: Tom O'Connor
body: You can only view results for assessments that you created.

More information here:

<https://help.jiraalign.com/hc/en-us/articles/115000392813-10X-Assessment-Results>

If you created the assessment then I've suggested to just do a screen print and put the results into a document or confluence page.

comments: author: Gyanendra K Gupta
body: Thanks Tom. But it doesn't solve my issue. I have a support team that creates the assessments and sends out. Now the others (not) assessment takers, want to see the results.
I am not seeing a line under final score of sprint coaching report
Asked by Saranya Muthusamy:

Hi,

In Sprint Coaching Report, under final score, we used to see a line "**The team delivered # out of # committed user stories totaling # of # points accepted:** " and right now this seems to be missing.

Can someone help me to bring back this line again?

Thanks,

Saranya.


Answers:
author: Rae Gibbs
body: [@Saranya Muthusamy](/t5/user/viewprofilepage/user-id/4284691) I confirmed with Product that this was a design change. The Final Score previously didn't contain the Accepted Points. As mentioned in my previous response, you now can just compare the data between the Committed Plan and the Final Score.

comments: author: Saranya Muthusamy
body: Thanks Gibbs. I believe "committed plan \& Final score data" would match with the Iteration metric for "stories committed Vs Accepted" \& "points committed Vs Accepted".


author: Rae Gibbs
body: Hey [@Saranya Muthusamy](/t5/user/viewprofilepage/user-id/4284691) ! I have checked in our instance and no longer see this either. Let me check with Product to see if this is a recent enhancement or if it is a bug. In the meantime, you should be able to look at the The Committed Plan and compare it to the Final Score.

![Screen Shot 2021-03-02 at 10.20.39 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/132633i4DD3FE1BC45E0083/image-size/large?v=v2&px=999 "Screen Shot 2021-03-02 at 10.20.39 AM.png")![Screen Shot 2021-03-02 at 10.13.02 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/132632i6A0F6C94E796158B/image-size/large?v=v2&px=999 "Screen Shot 2021-03-02 at 10.13.02 AM.png")


Tags: cloud
Jira Align is not showing "Dates" and "Recommended Jira Align Sprint". How to fix it?
Asked by Vinay Sharma:

We have Jira Align and Jira integrated.

Jira Align is not showing "Dates" and "Recommended Jira Align Sprint" under (Administration-\>Jira Management-\>Jira Sprints); pls. refer the attachment. How to fix it? Although under drop-down, Jira Align Sprints are showing up.![Screenshot.png](/t5/image/serverpage/image-id/132142i7D448AEA73B2CE01/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: Mark Cruth
body: Hi [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) ! Great question and I have a few ideas...

* If the sprint is showing up as a future sprint, and there are no closed or active sprints, Jira Align won't be able to map the sprint to an anchor (Jira Align uses the start/end dates of a closed / active sprint to project the dates for Future sprints). You either need to pull in additional, historic sprints (set *Administration \> Jira Settings \> Jira Setup \> Initial Sprint Start* to a date back in time that will capture another sprint) or simply start the sprint in Jira with the dates that match up to the associated anchor sprint dates (or within the buffer). After the board syncs again it should associate itself with a recommended *Jira Align Sprint*.
* If you are expecting more sprints to show up on the board but are not seeing them, these sprints may exist on other boards. To check this go to *Administration \> Jira Management* , find the board listed and change the *Jira Sprints to Sync* option to *Sprints Created or Shared to Board* . Then go to the J*ira Sprints* tab, select the board from the drop-down, and hit *Sync Board Now* to do a fresh pull of data.
* You can also hit *Resync Future Sprints* to see if a fresh pull on the board might match the sprint with an anchor (this is less likely to work, but I've seen stranger things)

Hopefully this helps!

Mark

comments: author: Vinay Sharma
body: Thanks Mark for the detailed \& swift response!


Tags: cloud
How can I get Feature Dependencies using the V2 REST API
Asked by Chad Ullman:

I am trying to get all the dependencies for a feature using the V2 REST API, but it doesn't look like dependency objects are exposed by the API. Does anyone know how I can get the dependency list and if not, does anyone know when this functionality will be added to the API?

Thanks


Answers:
author: Sjoquist, Carl
body: Is there an update on this? Evidently there \*is\* a dependencies API, just not documented...:(

comments: author: Chad Ullman
body: Hi. So far no update. The item is still in the ideation queue, it has now reached 25 upvotes, so we're still waiting.

Do you have any more details on the undocumented dependencies API? I would love to play around with it if I can


author: Sjoquist, Carl
body: Chad - Sorry, just seeing your response now - I tried this just for kicks and it worked, but I haven't tried playing with any data it returns yet.

Simply:

/rest/align/api/2/Dependencies


author: Chad Ullman
body: Thanks so much. That actually works, as I can filer the Dependencies returned based on a feature, and from that get the story list, and from the story list get the actual Jira Issue IDs I need for my report!


author: Sjoquist, Carl
body: Breaking news, the Dependency API is actually now published (and documented), as of the most recent release of Jira Align, 10.127.2 I think.


author: Mark Cruth
body: Hi [@Chad Ullman](/t5/user/viewprofilepage/user-id/2774216) ! Thanks for reaching out! Unfortunately dependencies are not accessible via API 2.0 in Jira Align at this time, and I'm not aware of where it stands on the roadmap for API 2.0 updates.

I did check out ideation queue for Jira Align and see it's listed there, meaning you're not alone in wanting this functionality (see screenshot)

![Screen Shot 2021-03-04 at 2.11.55 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/133053iCE37AD9BD5370AF0/image-size/large?v=v2&px=999 "Screen Shot 2021-03-04 at 2.11.55 PM.png")

I'd recommend signing up for an ideation account (<https://ideas.jiraalign.com>) and upvoting the ticket (Jira Align Product Management leverages the queue to help prioritize work).

Hope this helps!

comments: author: Chad Ullman
body: Thanks Mark, I will upvote the ticket. This is critical functionality for us, we've resorted to using Selenium to screen-scrape the info we need for our reports.


author: N Ganesh Pandian
body: Any further update on this? whether this requirement is available in API 2.0?


author: Sjoquist, Carl
body: Updates please? Can you please publish this as a supported API? it \*is\* available for intrepid developers /rest/align/api/2/Dependencies, just not documented yet...


author: Mark Cruth
body: [@Kyle Foreman](/t5/user/viewprofilepage/user-id/3047613) - any info you can provide here?


author: Sjoquist, Carl
body: Breaking news, the Dependency API is actually now published (and documented), as of the most recent release of Jira Align, 10.127.2 I think.


Tags: cloud
Can the Team field created by Advanced Roadmaps be used as the 'team' designation in Jira Align?
Asked by Paula Hidalgo:

The custom field **Team** (of data type Team) was created in our Jira Software instance by Portfolio for Jira. We have Jira Premium. The custom field **Team** is used in Advanced Roadmaps as a shared team. We use the **Team** field functionality in Jira projects to identify issue team assignment. Example, the shared team "Pineapple" has a board using the filter **Team** = 711 (the shared team ID for "Pineapple") in the Jira project shared with 10 other teams. The desired go forward plan is to continue using the **Team** field associated with the team board.

Can the LOCKED **Team** field of data type Team be used in Jira Align as the Jira Align team?


Answers:
author: Tom O'Connor
body: The answer is not a simple yes because of the way the Jira -\> Jira Align integration works with projects and boards. However, there is an article about using a customer team field to filter the board in Jira. Check it out here: <https://community.atlassian.com/t5/Jira-Align-articles/Sync-a-Jira-Board-with-Multiple-Team-Level-Projects-in-its/ba-p/1273974>

The Jira Align help has best practices and information here: <https://help.jiraalign.com/hc/en-us/articles/115001962513-10X-Jira-Integration-Best-Practices-and-FAQs>

Also, check out this community page as it has a ton of great articles on the integration: <https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQ-Table-of/ba-p/1253497>

comments: author: Paula Hidalgo
body: I do appreciate the references. Unfortunately Atlassian does not have a good path directly from Portfolio for Jira to Jira Align. The method suggested means creating yet another custom 'team' field, jira admin (rather than end users) creating their team names, and moving LOCKED Team data to 'team' field. This impacts \~120,000 records in our instance. :(


Tags: advanced-roadmaps

cloud

jira-software-cloud

team
Do Risks in JIRA Align sync to Risk issue type in JIRA?
Asked by S J:

New to JIRA align. Do Risks in JIRA Align sync to Risk issue type in JIRA?


Answers:
author: Rae Gibbs
body: No, Risks in JA do not sync to an issue type of Risk in Jira. The connector does have the ability to sync custom issue types at the team level but these will sync to stories in Jira Align differentiated by the Type field on the story. The dropdown displayed for Type can be customized.

Risk are their own item in Jira Align and are not a story type.

![Screen Shot 2021-02-25 at 2.34.45 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/132092i03DE3E653473F3D3/image-size/large?v=v2&px=999 "Screen Shot 2021-02-25 at 2.34.45 PM.png")
Jira Align Objectives - any way to disable auto-populate of Program field?
Asked by Rhodes Baker:

Given a Portfolio Objective that maps to capabilities, when you select the Portfolio (we have 1), it auto-populates the Programs field with ALL the programs in the portfolio (we have 15). The vast majority of these Objectives will only require 2 or 3 programs. **Is there any way to disable the auto-population of this "Programs" field?** For example, start with no programs selected? This was reproducible in Portfolio and Solution objective types. Thank you.


Answers:
author: Mark Cruth
body: Hi [@Rhodes Baker](/t5/user/viewprofilepage/user-id/4276260) ! Unfortunately there is no way to disable the auto-populate. Under the hood, Jira Align operates primarily on programs (portfolios is just a group of these programs), so when you select a portfolio Jira Align can't figure out which program to tie back to so it ties back to all of them (you'll notice in the creation process of a Portfolio Objective that you only select the Portfolio and it's only after you initial create the objective that the programs are populate). Two recommendations here...

1. After creation, instead of immediately closing the objective, just hit the "Save" button, then deselect the programs not needed, then hit "Save and Close" - it's a few additional steps but it will provide you what you need
2. Register for our Ideas Portal (where we collect new ideas for the product) and submit a request to allow initial selection of programs (vs getting all of them) - here's the link (you'll need to create an account): <https://ideas.jiraalign.com>

comments: author: Rhodes Baker
body: Thank you Mark. The workaround we found is to create a typical Objective, remove the Programs you aren't going to use, and then clone it to start from a smaller list.


author: Mark Cruth
body: Good approach! Thanks for sharing!


author: Rhodes Baker
body: [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064) - Another bug/issue we found is whenever you change the Program Increment the Objective is tagged with, it auto-populates all of the programs back, after you've narrowed the list. This is creating a lot of wasted time right now. If you know of any root cause / work around let me know! Also the Ideas page returns "request has been sent" and nothing else.

Thanks, Rhodes


author: Mark Cruth
body: [@Rhodes Baker](/t5/user/viewprofilepage/user-id/4276260) - sorry to hear this :-( To me this seems like a bug (once you've removed programs they shouldn't come back). I'd recommend submitting a bug at: <https://support.atlassian.com/contact/#/>

As for the ideation portal, did you enter your information get an account created? If so, I'll check back with our support team to make sure your account is approved.

Thanks!

Mark


Tags: objective

programme-management
Would mapping of an exiting team (Jira Proj) to a new program impact the running PI, with that team?
Asked by Vinay Sharma:

We have Jira Align and Jira Cloud integrated. Now we are reorganizing the programs, creating new programs and teams (Jira Projects).

Would mapping of an exiting team (Jira Proj) to a new program impact the running PI, with that team?


Answers:
author: Sam Tsubota
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) there isn't an issue with mapping an existing team to a new program. There is a community article on how to do that. Here is a link to the article.

<https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Migrating-an-integrated-Jira/ba-p/1276573>

If the new program does not use the same PIs and anchor sprints as the previous program in Jira Align, you will need to update the Program and PIs assigned to epics, capabilities and features that the team has work linked to in future PIs. In some instances, you may need to create new capabilities and features if multiple teams in the previous program have work linked to them. Also you will need to update the PI field for the team's orphan stories in future PIs that are associated to the old PIs.

comments: author: Vinay Sharma
body: Thanks Sam; this article is very useful.

I could notice the impact of changing the program for a team with running PI.

Mapping a team to a new program was causing team's disappearance from the program board of running PI.

Hence it looks like, will have to wait till closure of the PI or alternatively will have to create a new team.


author: Sam Tsubota
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) that is correct. If you move a team during the middle of the PI you may see some adverse effects to the reports and views in Jira Align such as what you described with the Program Board. It is better to make this type of change at the end of a PI as you mentioned.


Tags: cloud
Jira Integration update
Asked by Vando Goncalves (e-Core):

Hi guys, here it's my scenario:

I have 2 Jira Software Cloud instances integrated to my Jira Align.

We will merge those 2 Jira Software instances into one.

I understand that, for the connector configuration, nothing will have to be changed, but, on the Projects vs Program configuration, and also boards, which would be the best approach to mitigate the impact on this?


Answers:
author: Kyle Foreman
body: Hi Vando,

If the Jira IDs on the projects, versions, issues, boards, sprints, and statuses change (which usually happens when items are copied from one Jira environment to another without a full site backup and restore), we'll need to update the Jira IDs saved in Jira Align to make sure items are linked correctly and the sync picks up without an issue. I'd suggest submitting a support ticket so we can have a quick chat and help put the right plan in place.

-Kyle


Tags: integration

jira-software-cloud

migration
Jira Align PI is not getting reflected in Feature (Jira Epic) in Jira. How to resolve it?
Asked by Vinay Sharma:

We have Jira Align and Jira Cloud integrated. "Program Increment" read only text field has been configured and mapped to Jira Align.

"Program Increment" updated in Jira Align is not getting reflected in Jira for a particular Feature (Jira Epic). It looks like any changes done in a particular Feature (Jira Epic) in Jira Align i.e., mapping to program increment, change in the summary, description etc. not getting reflected in Jira.

However, for other Features (Jira Epics) changes done in Jira Align i.e., assigning of "Program Increment", summary, description are getting reflected in Jira.

What could be the reason; how to resolve it?


Answers:
author: Mark Cruth
body: Hi [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) ! Here are a few initial thoughts...

* Did you happen to check the Audit Log in Jira Align for the specific Feature to see if there are any errors occurring?
* If you make a change in Jira for the specific feature, does it update in Jira Align?
* If you have Admin access, I would also check Administration \> Jira Settings \> Manage Projects Tab \> View Logs (check the Issues log and the API log for errors)

If the above troubleshooting results in no new information, I'd recommend submitting a support request so that one of the Atlassian Support Engineers can help troubleshoot. Here's the link to submit: <https://support.atlassian.com/contact/#/>

comments: author: Vinay Sharma
body: Thanks Mark; the audit log is showing the following error:

Failed to update JiraID : 62229 - Response: 400 BadRequest Json: {"errorMessages":\[\],"errors":{"customfield_10004":"Field 'customfield_10004' cannot be set. It is not on the appropriate screen, or unknown."}}

Additionally, the changes done in Jira are getting reflected in Jira Align i.e., status update


author: Mark Cruth
body: Hi [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) ! Looks like there's a custom field being mapped in Jira Align that is having trouble getting set in Jira. In Jira Align check the Admin \> Jira Settings \> Jira Setup Tab to figure out what field customfield_10004 is and then make sure in Jira that the value appears on the add/edit/view screens in Jira.


author: Vinay Sharma
body: [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064)

Thanks Mark; the issue has been resolved!


author: Aslam Cader
body: Hi [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) - The update is not going through due to the field being a read-only text field. You will need to add the "Program Increment" field to your create and edit screens in Jira Software.

Here is a community article by Rae Gibbs which details the best practices for issue fields when integrating Jira Software with Jira Align <https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-Issue-Field-Best-Practices-for/ba-p/1537120>

comments: author: Vinay Sharma
body: [@Aslam Cader](/t5/user/viewprofilepage/user-id/1165512)

Thanks Aslam; the issue has been resolved!


Tags: cloud
Ready to Move signal auto "un-mark" when card on custom Kanban Board moved to new column
Asked by Kelley Cooper:

On the custom Kanban Boards, when the user completes the task assigned to them, they can "signal" downstream that the kanban card is ready to move by setting the card to **Ready to Move**.

It appears the user must MANUALLY remove the **Ready to Move** indication after moving the card to a new column, rather than the move action automatically triggering the removal of the **Ready to Move** indication.

#### Is there a configuration parameter or anything I can do to setup the app to automatically remove the **Ready to Move** indication after moving the card to a new column? {#toc-hId--572047352}

![ReadyToMove.png](https://community.atlassian.com/t5/image/serverpage/image-id/129636i23550E5DB1D1929D/image-size/large?v=v2&px=999 "ReadyToMove.png")


Answers:
author: Mark Cruth
body: [@Kelley Cooper](/t5/user/viewprofilepage/user-id/3832927) - thanks for the question! Unfortunately I don't believe there is a way to automatically remove that label after being moved to another column on the custom Kanban Board. The person who pulls over the object would then need to "un-mark" the ready to move state.

![Screen Shot 2021-02-09 at 6.26.25 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/129679i816407182832F4BF/image-dimensions/267x323?v=v2 "Screen Shot 2021-02-09 at 6.26.25 PM.png")

I do think this is a great addition for the custom Kanban Board and would recommend adding an idea to automate this to the Jira Align ideation board. Here's the link (you just need to sign up and then enter your idea): <https://ideas.jiraalign.com>


Tags: kanban