youngmon/atlassian-qna huggingface dataset:
Report including viewers other than my organization
Asked by Rafa? P?oski:

Hi,

Is it possible to view reports showing visitors/viewers who are not from our organization, but have logged into Atlassian and visited our articles on Confluence Cloud? I don't want to see them as "Anonymous", but to see, for example, the email with which they logged into their Atlassian account.

I don't want to use the new Guest feature.

Best regards

Rafal


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Rafa? P?oski](/t5/user/viewprofilepage/user-id/5087637) and welcome to the community,

Unfortunately you can't. Public access for users means that everyone who access your confluence instance via the public access will be anonymous in all actions.


Tags: analytics

cloud

confluence-cloud

report
How do I generate list of all spaces and users that have access to each space
Asked by Melanie van Blerk:

Hello,

I need to generate a report on spaces and who has been granted access to them. Specifically users that are not on our domain.

I have attempted to run this query but it times out after a while.

    SELECT s.spacename as Space, u.user_name as UsernameFROM spacepermissions spJOIN spaces s ON s.spaceid = sp.spaceidJOIN cwd_group g ON sp.permgroupname = g.group_nameJOIN cwd_membership m ON g.id = m.parent_idJOIN cwd_user u ON u.id = m.child_user_idWHERE sp.permgroupname IN(SELECT g.group_nameFROM cwd_group g) ORDER BY s.spacekey;

I would appreciate any suggestions on how to get this information?

Thanks


Answers:
author: Florian PEREZ
body: Hello,

I tend to do this a more easy way but it depends on the configuration you set on permission.   

on my side we have specific group that access each space and we show the content on each group on dedicated page on each space using the user group macro.   

this way each space admin can have a quick view on member.   

Hope this help !


Tags: server
Confluence????????????????????????????????????
Asked by ssakai:

Google?????????????????Confluence????????????????(??????)???????????????????????

????????????

[???](https://ja.confluence.atlassian.com/confcloud/google-drive-macros-737182322.html)????Google Drive???????????????????????Legacy Editor Only????????????????????

??????????????????????????????????????????????????


Answers:
author: Brant Schroeder
body: [@ssakai](/t5/user/viewprofilepage/user-id/5075827) Welcome to the Atlassian community

You will have to use an app from the Atlassian marketplace. [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=google](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=google) Unfortunately, my guess is that it will not be free.

comments: author: ssakai
body: Thank you for your prompt reply.

I will search for an application that seems to be effective from Atlassian marketplace!

Thank you again.


Tags: cloud

confluence-cloud
I don't find a Public link option in settings
Asked by Sana Aiman:

Where can I find public link option in settings? I dont see it anywhere. I am a JIRA admin and there is a page that I want to be publicly accessible.

Referred document

<https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

A screenshot description will be helpful


Answers:
author: Brant Schroeder
body: [@Sana Aiman](/t5/user/viewprofilepage/user-id/5038149)

At the top of the document that you have linked is the following information:

[A new and improved page sharing experience](https://community.atlassian.com/t5/Confluence-articles/New-page-sharing-experience-coming-soon-to-Confluence-Cloud/ba-p/1847361) will be released in the coming months. Public Links has been temporarily restricted to users that are already using the feature. This is to help ensure a better overall experience for future users that intuitively integrates Public Links into this new sharing experience.

The improved Public Links experience will be released separately, following shortly after [the release of the new sharing experience](https://community.atlassian.com/t5/Confluence-articles/New-page-sharing-experience-coming-soon-to-Confluence-Cloud/ba-p/1847361). On re-release Public Links will be available to [Confluence Standard and Premium](https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/) customers.

comments: author: mennekes-ms
body: This is such a missed feature and there should be a valid way to provide it to us, the customers. What is taking so long?


Tags: cloud

confluence-cloud
confluence server AD server integration
Asked by Administrator:

I integrated the LDAP to my confluence server and users and group sync successfully and we can use the AD server user to login to confluence but when I user those user credentials to excute APIs we got 401 status code (Unauthorized). is there any work around to use those users in APIs.


Answers:
author: Brant Schroeder
body: [@Administrator](/t5/user/viewprofilepage/user-id/5083756) Welcome to the Atlassian community

I am not aware of anyway to do this using basic authentication via the rest API. You can create local users on the instance but I would suggest using OAuth as it is more secure.


Tags: confluence-server

server
How do I get attached word documents to display on a page
Asked by Tracey McKenzie:

We have a mixture of Word, and pdf files attached to a page.

When i try to display the attachments, the word documents (.docx files) do not display. If i convert the document to pdf, i can get it to display as expected.

I thought i was going mad, checked the table properties (screenshot 1) for the attachments several times, but when i go to view the page, nothing shows up (screenshot 2).

How can i fix this, as there are many of our files that need to be displayed as word files.

![confluence screenshot.png](/t5/image/serverpage/image-id/227506i62A6C670A4143448/image-size/large?v=v2&px=999 "confluence screenshot.png")![Refined view.png](/t5/image/serverpage/image-id/227507iFBE18684D0BAFF68/image-size/large?v=v2&px=999 "Refined view.png")


Answers:
author: Max Foerster - K15t
body: Hi [@Tracey McKenzie](/t5/user/viewprofilepage/user-id/5087414), and welcome to the community.

Can you please describe how you try to display the files on the page? It doesn't look like you tried the available Word macro in Confluence so far.

Best, Max

comments: author: Tracey McKenzie
body: Hi Max, thanks...

I click on the plus sign at the top of the edit page,![attach.png](https://community.atlassian.com/t5/image/serverpage/image-id/227705i7352F7B0F49E7D9D/image-size/large?v=v2&px=999 "attach.png")

type attachments to get the list of attachments that are attached to the page, then

click on the table edit function![edit table.png](https://community.atlassian.com/t5/image/serverpage/image-id/227706iC94254FA71385382/image-size/large?v=v2&px=999 "edit table.png")

Filter for the file types to see![Attachment filter.png](https://community.atlassian.com/t5/image/serverpage/image-id/227707iEF522091263F57B5/image-size/large?v=v2&px=999 "Attachment filter.png")

Publish successfully, and the page looks like this:![result.png](https://community.atlassian.com/t5/image/serverpage/image-id/227708i1286122DF80FA102/image-size/large?v=v2&px=999 "result.png")


author: Max Foerster - K15t
body: Hi [@Tracey McKenzie](/t5/user/viewprofilepage/user-id/5087414)

I was able to display an attached .docx file within the macro. If you don't add a filename pattern, is the file listed in the macro? If not, can you please verify that the document is actually attached to the current page?

![Xnip2022-11-28_09-09-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/227731iDAB24B475486FF60/image-dimensions/413x220?v=v2 "Xnip2022-11-28_09-09-39.png")

Best, Max


Tags: cloud

confluence-cloud
formatting how Attachments display
Asked by NICOLE HANLON:

Q: When there is a long list of documents on one page but they're broken into separate sections with headings, **can I separate the table of attachments into sections**?

When I do it, they just display in one big table and I'm unable to edit or break the table into sections.

++Backstory:++

We have just migrated to Cloud, with Refined on top for look and feel.

We are converting all our pages to Refined and updating the attachments to the new editing format so they will open in Refined.


Answers:
author: Les Mitch
body: Hi Nicole \& Tracy,

We just migrated to ConfluenceCloud (CC) as well.

We are able to 'break up' that giant list of attachments by using the **Attachments Macro more than once on a page**, then stipulating filename patterns and label filters to help organize what displays in a given list.

You may have to tweak your file naming practices and probably download/edit/re-upload attachments on some pages. I've found the best way to manage cumbersome attachment lists is to make a copy of the page (with attachments), download all attachments, rename to our new practices (forced by this move to CC), then edit the original page with the new uploads.

*** ** * ** ***

We haven't tackled version control issues - I made an executive decision to archive all of the older versions and rename the most recent attachments while documenting and enforcing our new naming conventions. Our team is upset about the loss of using thumbnail displays - that is how I found your post.  

*** ** * ** ***

**SAMPLES**   
Using Filename Patterns:  

![Screenshot 2023-05-10 at 12.48.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/256388iA0D9565127F401B9/image-size/large?v=v2&px=999 "Screenshot 2023-05-10 at 12.48.47 PM.png")

Using Filename Patterns PLUS Attachment Label:

![Screenshot 2023-05-10 at 12.50.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/256389iF0CD97FC2DEDA495/image-size/large?v=v2&px=999 "Screenshot 2023-05-10 at 12.50.56 PM.png")

More than one list, one for the labeled powerpoint, one for .png images:  
![Screenshot 2023-05-10 at 12.55.17 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/256395i226D6B212C7C2A00/image-size/large?v=v2&px=999 "Screenshot 2023-05-10 at 12.55.17 PM.png")


author: Tracey McKenzie
body: And to add to the above - I work with Nicole - we used to have thumbnail pictures of the document, and we embedded a link to the attached file.

This made it more visual for the user to click on the picture to access the document. Thats what we need - a better way to display the documents, rather than a really long list of everything.

comments: author: NICOLE HANLON
body: Hi Les, thanks for taking the time to reply and offer some answers and ideas.

We've progressed quite a bit since I posted this and use labels to organise the attachments.

Overall, the confluence cloud experience has been underwhelming for a number of reasons.

It sounds like you're making great headway though and hope you have a good experience.

thanks Nicole


Tags: attachment

cloud

confluence-cloud
PTC buttons intermittently greyed out
Asked by Suzanne Green:

We have some PTC Buttons created when we were using Confluence On-Prem. Since moving to the cloud these intermittently become grey and unusable.

If we edit the page and resave the button config they work again until it happens again in a week or so.

When they become grey they are so for all users so unlikely to be a user permission error.

They create pages in their own sub tree so the permission there should be okay and no changes to permissions is made when we resave to correct so unlikely page permissions either.

The pages, once created, do have additionally text data added but that's the only changes made that I'm aware of. No one makes any changes to the button or page tree templates.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Suzanne Green](/t5/user/viewprofilepage/user-id/5087340) ,

please could you better specify what do you mean with "PTC Buttons"?

Fabio

comments: author: Suzanne Green
body: Page Tree Creator. A button with a form that creates a sub-page. This issue has stopped since. It seemed to be extremely slow and then resolved it's self.


Tags: cloud

confluence-cloud

page-tree
LDAP/SSO Access to view Confluence Sites
Asked by Carlo Malsegna:

Hi All,

Sorry if this has already been asked but I cannot find a solution.

My company would like to create an internal knowledge base using Confluence Cloud and JSM. I understand a way we are able to distribute our KB articles to our end users would be using the "anonymous access" role. However, that will make anyone on the internet with the link able to view our articles.

We have connected our AD users to Atlassian in a group and I have tried giving view only access to that group within our Confluence space. I created a test site and given it "anyone can view and edit" permissions. I tested this methods with a few end-users and all of them were met with the "You've stumbled on a restricted space" page.

Outside of using the "Anonymous Access" role would there be any way of implementing this?

Thanks in advance.


Answers:
author: Trudy Claspill
body: Hello [@Carlo Malsegna](/t5/user/viewprofilepage/user-id/5087345)

Welcome to the community.

Have you granted that user group access to the Confluence product? You do that through admin.atlassian.com. If you don't enable anonymous access then the users will have to be granted product access (granted licenses) to the Confluence product in order to access the information.


Tags: cloud

confluence-cloud
is it possible to deactivate these "tooltip" cards?
Asked by NinjaFol:

![Sin t?tulo.png](/t5/image/serverpage/image-id/227483iFEFB9F5740CAE495/image-size/large?v=v2&px=999 "Sin t?tulo.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@NinjaFol](/t5/user/viewprofilepage/user-id/5066368) ,

unfortunately you can't disable that behaviour. You can request for an improvement to the Atlassian team through <https://support.atlassian.com/contact/#/>

Fabio


author: Alex Koxaras _Relational_
body: Hi [@NinjaFol](/t5/user/viewprofilepage/user-id/5066368)

No, I don't think it's possible to do that. It's just a preview of the page.


Tags: cloud

confluence-cloud
Confiforms field definition Exclude groups/users
Asked by David:

Hi,

In Confiforms field definition you can choose to make this field visible only to a certain group/users.

Is there a way to do the opposite ?

In this case I want to exclude a group and allow (by default) all others.

NOTE: the "all users" group will include that special group I want to exclude that's why I won't include it. I don't want to list all the groups in there as they are constantly creating new ones.

Is it possible?

If not, you may want to include this as an improvement.

Thanks,

DB


Answers:
author: Alex Medved _ConfiForms_
body: Hi

May be you can use the "Hide if matches" parameter and define the condition to hide the field for certain group

See "userInSecurityGroup" function from <https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions>

(please note that hiding the field hides it in a specific "view" -\> it doe snot make it "secure" (in contrast to view/edit permissions on the field definition), but I hope it is sufficient for you in this scenario)

Alex


Tags: confiforms

confluence-server

server
search for epic
Asked by Kevin Ostheimer:

Hello together

I want to find all EPIC tickts in my JIRA. I'm trying something like this:

```
project = myproject AND reporter = currentUser() ORDER BY created DESC AND type == epic
```

This is not working. There should be at least some EPICS which I have created.

**How can I alter the search request?**

Thanks!


Answers:
author: Jack Brickey
body: Hi [@Kevin Ostheimer](/t5/user/viewprofilepage/user-id/5087250) , with JQL you can't have any query functions after the **Order by.** So try this...

```
project = myproject AND reporter = currentUser() and type = epic ORDER BY created DESC
```

comments: author: Trudy Claspill
body: [@Kevin Ostheimer](/t5/user/viewprofilepage/user-id/5087250)

Welcome to the community.

Also, use only one "=" between "type" and "epic" (which [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) did correct in his suggestion).

And, note that you said you wanted to find "all epics" but your criteria is actually limiting the epics to those in the one project (myproject) and that are assigned to the currentUser(). That will not get you "all" epics". Do you really want all epics or do you really want only the epics that are assigned to the user accessing the query and in the one specified project?


Tags: cloud

confluence-cloud

jira
Cannot export [ pdf or word ]
Asked by Sean Mulder:

Hello,

We have tested export across multiple users, across multiple devices.

They all get the same error:

![export_confluence.png](/t5/image/serverpage/image-id/227441iD67F6DAF49EAEEB2/image-size/large?v=v2&px=999 "export_confluence.png")

Here are the permissions for that user - for that space:

![space_perms_user.png](/t5/image/serverpage/image-id/227442i12326B404E07C6BE/image-size/large?v=v2&px=999 "space_perms_user.png")

and for the general licensed user(s):

![user_perms.png](/t5/image/serverpage/image-id/227443i72DA57C528FF62EC/image-size/large?v=v2&px=999 "user_perms.png")


Answers:
author: Harald Seyr
body: Hi [@Sean Mulder](/t5/user/viewprofilepage/user-id/3096152)

This is posted in the community multiple times, the oldest I am aware of is <https://community.atlassian.com/t5/Confluence-questions/Export-pdf/qaq-p/2197661>

This contains a workaround.

Regards,

Harald

comments: author: Alex Koxaras _Relational_
body: Two workarounds are included in <https://jira.atlassian.com/browse/CONFCLOUD-74930>


author: Alex Koxaras _Relational_
body: Hi [@Sean Mulder](/t5/user/viewprofilepage/user-id/3096152)

This is a bug. You can vote and watch it here: <https://jira.atlassian.com/browse/CONFCLOUD-74930>


Tags: cloud

confluence-cloud
Export to PDF not work, Your session has expired. You may have to resubmit the form or refresh..
Asked by Sistemas:

Hello, I can't export to pdf because of this.

```
Your session has expired. You may have to resubmit the form or refresh the page.
```

Anyone who can give me a solution? I tried a couple options but doesn't work.

Thank you.

![Captura de pantalla-20221124134904-974x313.png](/t5/image/serverpage/image-id/227434i1D588A7D2E22B7AF/image-size/large?v=v2&px=999 "Captura de pantalla-20221124134904-974x313.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Sistemas](/t5/user/viewprofilepage/user-id/5087103) and welcome to the community,

This is a new bug which you can vote and watch here <https://jira.atlassian.com/browse/CONFCLOUD-74930>

comments: author: Sistemas
body: I tried the solutions but doesn't work correctly. I supposed this bug will be investigated for resolve as quickly as possible?


author: Alex Koxaras _Relational_
body: It's on the short term backlog, which I'm pretty sure it will be resolved "quick". But I don't mean tomorrow.


author: Sistemas
body: Ok, thanks for the help :)


author: Alex Koxaras _Relational_
body: Kindly mark my answer as accepted in order to help other with similar problem. Thanx!


Tags: confluence-cloud

attachment

cloud

error

export

pdf
usermacros in cloud?
Asked by Thomas Hutmacher:

Hey all,

on prem we are using a custom macro.

this is not working in cloud -\> the error page leads me here:

.../admin/usermacros.action but this side is not existing in cloud :( any ideas?

regards


Answers:
author: Max Foerster - K15t
body: Hey [@Thomas Hutmacher](/t5/user/viewprofilepage/user-id/5076140)

User macros are not available in Confluence Cloud. You would have to write an app/ a plugin for that. Please consider watching and voting for:

* [CONFCLOUD-27141 - Support simple user macros in Confluence Cloud](https://jira.atlassian.com/browse/CONFCLOUD-27141)

Best, Max

comments: author: Thomas Hutmacher
body: Thanks for your quick reply - didnt found that one!


author: Max Foerster - K15t
body: You're welcome, [@Thomas Hutmacher](/t5/user/viewprofilepage/user-id/5076140)


Tags: cloud

confluence-cloud
Translation error with macro Space List in Spanish
Asked by Mohamed EM:

Hellou!

In Confluence Data Center and Server, when there is no space marked as favorite, it shows a failure in the description.

![spacelist_mistranslation.png](/t5/image/serverpage/image-id/227410iB487C3C6F46FFF28/image-size/large?v=v2&px=999 "spacelist_mistranslation.png")

instead of "**quieresa** " it should be "**quieres**"

How could it be solved without avoiding having to modify the internal files?


Answers:
author: Brant Schroeder
body: [@Mohamed EM](/t5/user/viewprofilepage/user-id/1762999) I would suggest submitting this as a bug to Atlassain support <https://support.atlassian.com/contact/>


Tags: confluence-server

language-es

macro

server

space-list

translate
I can't find my drawio diagrams even though if I create a new one with the same name it exists.
Asked by Francesco Maio:

I am extensively using embedded drawio diagrams. Yesterday I was creating one called "**awgpipe**" and I forgot to hit "publish" before closing my browser.

Today when I loaded the confluence page again I don't see the diagram, so I thought maybe it's not embedded in the page but it's created as a file.

Unfortunately when I do "embed existing diagram" and I look for its name I don't see anything:  

![Screenshot 2022-11-24 111936.png](/t5/image/serverpage/image-id/227406i0767A60A36D9AC97/image-size/large?v=v2&px=999 "Screenshot 2022-11-24 111936.png")

However, if I create one with the same name, it exists.

![Screenshot 2022-11-24 112052.png](/t5/image/serverpage/image-id/227408iB27FB926EE1AD6C4/image-size/large?v=v2&px=999 "Screenshot 2022-11-24 112052.png")

So I would reeeeally like to find it again. How can I do?


Answers:
author: Francesco Maio
body: I think that what happened is that the file was created but never published, so a temporary version was attached to the page, and indeed I was able to recover the diagram looking at the attached files (from the published page -\> attachements -\> files.

I noticed a file with a temporary name with **awgpipe**in it (third from the top):

![Screenshot 2022-11-24 131346.png](https://community.atlassian.com/t5/image/serverpage/image-id/227428i82A457C10DC14366/image-size/large?v=v2&px=999 "Screenshot 2022-11-24 131346.png")

Upon opening, I was presented with a string which was the entire xml of the drawio document.

I then created **aw** **gpipe2** diagram and copied the string into it:

![Screenshot 2022-11-24 131708.png](https://community.atlassian.com/t5/image/serverpage/image-id/227430iAD9844C4934321FD/image-size/large?v=v2&px=999 "Screenshot 2022-11-24 131708.png")

And I was able to recover the document!!

comments: author: Keerthi Krishnan
body: The copy paste of the raw XML didnt work for me unfortunately.

But I downloaded the temp file, renamed the extension to .drawio and imported the file which worked for me.

Thanks for your help here. Helped me to get back my diagram.


Tags: draw.io
Whether to block mobile when IP whitelist is set
Asked by ???:

How to manage mobile APP if company IP whitelist is set up? Since the mobile IP is not identifiable, is the mobile app unable to access when the IP allow list is set?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@???](/t5/user/viewprofilepage/user-id/5086761) ,

welcome to the Atlassian community!

There is a similar thread here <https://community.atlassian.com/t5/Jira-questions/IP-Allowlisting-and-mobile-apps/qaq-p/1769856>

Btw, it depends from the network connected to your mobile devices. If they are connected to other networks you can not define all the possible IPs for them.

Fabio


Tags: cloud