youngmon/atlassian-qna huggingface dataset:
Is there a way to fetch release date details from Jira To Confluence?
Asked by Nivedita:

I want to share few status reports in Confluence, in which I want to display the dates of Releases / Versions from Jira.

Is this feasible with existing macros?


Answers:
author: Diego
body: Hello there, [@Nivedita](/t5/user/viewprofilepage/user-id/3508205)! I think I have seen you around here before. Nice talking to you again.

So, let me go straight to the point. There is ++*no native macro or feature*++ that would allow us to automatically update or send notifications in Confluence based on Jira releases.

However, I can think of two macros that could help us with that. Here they are:
> * ++**[\[Confluence Cloud\] Jira Issues Macro](https://confluence.atlassian.com/confcloud/jira-issues-macro-724765217.html)**++
> * [++**\[Confluence Cloud\] Roadmap Planner Macro**++](https://confluence.atlassian.com/confcloud/roadmap-planner-macro-724765275.html)

Each macro will allow us to ++*tackle your necessity differently*++ . First, let me address how we could deal with the situation by using the ++*Roadmap Planner Macro*++:
> 1. *Create a predefined plan of release*
> 2. *Add the Roadmap Planner macro to a Confluence page of your choice*
> 3. *Add the dates to your Roadmap there*

**Cons:**
> * The manual process of updating the roadmap after each change in plans
> * Not dynamic

**Pros:**
> * *Visually appealing*
> * *Easy to read*

Now, please allow me to explain my plan behind the usage of ++*Jira Issues Macro*++ as a solution for you, Nivedita! Here we go:
> 1. *Create a project for Releases*
> 2. *Go to Confluence*
> 3. *Add a Jira Issues macro to the desired page*
> 4. *Filter it to the project you created in Jira*
> 5. *Save the macro*
> 6. *Publish the page*
> 7. *Each time a new release is created, create a new ticket in the release project*

**Cons:**
> * *Require manual setup of a project*
> * *Each release requires a new ticket*

**Pros:**
> * *No need to touch Confluence directly after initial setup*
> * *Release details can be added to the ticket*
> * *Status of each release (tentative, rollback, etc) can be added and displayed within the macro*
> * *Dynamic*

Having said that, I hope this reply helps you out with the current objective that you have. Let us hear from you, Nivedita. Looking forward to your reply!


Tags: cloud

jira

release-date

version
Create a new Page (from a template) but site title has to be generated by input fields
Asked by Bastian Fricke:

We need this:  
When a user creates a new page from a template by macro they should be get a text box for Name of the Customer, Street, City,... and after the user makes the input the new page should be generated with the site title from thte preasked values.  

Any Ideas?


Answers:
author: Shannon S
body: Hello Bastian,

Thank you for contacting us about this.

What you are describing is a [Confluence Blueprint](https://confluence.atlassian.com/doc/blueprints-323982376.html). Confluence includes a number of Blueprints, but if you wish to develop one for your own use, then it will require a bit of programming knowledge. Have a look at [Atlassian Developer: Confluence Blueprints](https://developer.atlassian.com/server/confluence/confluence-blueprints/) for information on how to do that.

As a workaround, if you aren't interested in developing a blueprint, you could [create a page template](https://confluence.atlassian.com/doc/page-templates-296093785.html). You won't be able to set the page title according to results that a user enters in a pop-up, but you can include a table in your page template and encourage the user to fill it out using instructional placeholder text.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-cloud
can no longer make a link to an image
Asked by Dave L:

With the recent update to confluence in cloud I can no longer make images in my pages hyperlinks - when I am editing and I click on the image I get options about alignment and text wrapping only, nothing to allow a hyper link. The link button in the toolbar is grayed out. Is this feature completely gone or is there some other way to do it?


Answers:
author: Florent Richard
body: On my side it works well,

- try : ctrl + K

- clear the cache

comments: author: Dave L
body: This didn't work for me. I assume you mean select the image and then click ctrl +K. I'm on a mac so I first selected the image then clicked command-K - this did nothing. I then tried ctrl-K, this deleted the image. Undo did not bring it back.


author: Florent Richard
body: I didn't catch you are on cloud editor. It is not yet implemented

Check the roadmap : <https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html?_ga=2.44116708.1509502501.1572344103-1016012917.1547470120>


author: Dave L
body: Thanks, that is useful. It's really unfortunate that so many features are missing and I'm forced to use such a cut down tool until they are added.


author: Dave L
body: Bonus: I just spent hours making a page that after I published became complete garbage. Confluence reshaped images to pad them with massive amounts of blank / empty space, and rearranged their position on the page. Thanks Atlassian! A tool that was formerly incredibly useful is now almost useless.


Tags: cloud

confluence-cloud
Need a way to develop an ingest form that allows drop down boxes
Asked by Brian L. Dietrich:

All,

I an brand new to Confluence. I was tasked with developing an ingest form that allows our customer to enter in requests to my team for action.

I was asked to use drop down boxes to guide our customer with the ingest information. I cannot find a simple way in Confluence. The best guidance I have received so far is ti use Excel and import it into Confluence, but that has proven to be clunky and not an Enterprise level method. I am ready to abandon Confluence and go to SharePoint. Is there any guidance you folks might have?

Also, the Confluence rep is asking for my SEN for Forms number. How do I find that?

Thank you,

Brian

bdietrich@micron.com


Answers:
author: Krister Broman _Advania_
body: The SEN number is the license number so if you are the billing or technical administrator you should find it here: <https://my.atlassian.com/>

As for forms, that is most likely referencing a plugin: <https://marketplace.atlassian.com/search?query=forms>

Forms is not a standard component of confluence but from what you have stated it sounds as if you have expanded the functionality. We need to know more though to assist you.

Another thing that you might want to look at though if you are going to start working with customer input is jira service desk which is much more suitable for customer input.

comments: author: Krister Broman _Advania_
body: Also the forum you have posted in is "questions for confluence" which is a plugin, i am guessing that this is not the case if you could verify that this is a question for the standard confluence application then we can move this issue to the correct forum.


author: Brian L. Dietrich
body: Thank you for your reply. I took a look, but it seems you have to buy this form. I need to check with my team to see if we have a license that includes this.


Tags: questions-for-confluence
Confluencer server consumes most of the System Memory
Asked by Nithin C N:

Hi,

We have Confluence 6.9.1 Server installed on Linux. We have assigned 4GB JVM Heap out of available 16GB System Memory to the confluence. The confluence server is installed on AWS instance. As part of confluence, configured MySQL and tomcat.

Now, confluence has 90,000 pages and 80 GB of attachments. Every day, buffer/cache is increasing and eating up the entire system memory. Only 15 concurrent users are accessing the site.

Our concern is why it's eating up entire system memory. Other than the confluence, no other applications have been installed or running on the Linux server. The temporary solution is, every day we have to flush the memory from the system side :)

Is there any reason that confluence using cache to store the data other than the heap? Is there any memory leak?

Thanks

Nitin C N


Answers:
author: Diego
body: Hello there, [@Nithin C N](/t5/user/viewprofilepage/user-id/3381963) !

The situation you described sounds a lot like ++*Linux disk caching is in action*++. If Confluence had a memory leak, it would use the entirety of the Java Virtual Machine memory and then, lock up and become unresponsive or significantly slow down.

So, unless your instance is using up all the available heap, slowing down or locking up, I would not worry about memory leaks. It is healthy, or course, to ++*keep close track of how your instance behaves*++ when under load and "stand-by"

Nonetheless, allow me to address the behavior that you are seeing. Linux caching ++*works as a shortcut.*++ This shortcut is made by taking things from the disk and putting them directly in your RAM.

The kicker here is that there is ++*no need to worry about applications that request memory*++. They will be able to take back the memory that is being used as the system's disk cache.

There is a kinda humorous site that brings a complete explanation of this feature to the table. Here, take a look:
> * ++**[\[Linux ate my RAM!\] Don't Panic! Your RAM is fine!](https://www.linuxatemyram.com/)**++

That being said, I would still need to clarify a few things with you, Nithin. Would that be fine? Here are my questions:
> 1. *Are you facing instance slowdowns?*
> 2. *Has your instance become unresponsive due to low memory?*
> 3. *How much of the HEAP is Confluence actually using? (You can check this going into General Configuration \> System Information \> Java VM Memory Statistics)*

Let us hear from you, Nithin! Looking forward to your reply.

comments: author: Nithin C N
body: Thanks Diego for your quick response.

Please find my answers in bold to your questions.

* *Are you facing instance slowdowns? **Yes, after 10 concurrent users***
* *Has your instance become unresponsive due to low memory? **Yes, we need to restart the confluence or have to run the cron job to flush out server memory every 2 hours.***
* *How much of the HEAP is Confluence actually using? (You can check this going into General Configuration \> System Information \> Java VM Memory Statistics). **Its 95%. We assigned 4GB RAM. In that confluence***

Thanks

Nitin C N


Tags: cache

confluence-server

memory

server
User don't receive emails from confluence ( Cannot Join in )
Asked by Federica:

Hi everyone, I've signed in Confluence and invite my colleagues to collaborate. Everyone got the invitation email but one. I tried to resend the invitation several times without success.

So we try just to create an account and join in Confluence, but the same he can't get the confirmation email to verify the account.

Seem if he cannot receive emails from Confluence at all. We checked the junk emails as well. I cannot understand why. He has a Microsoft account has everyone in the company. Apparently there is no reason why he can't get emails and everyone else can.

Any help is appreciated.

Federica


Answers:
author: Marc
body: [@todoynada](/t5/user/viewprofilepage/user-id/2070602) Maybe the user already has an Atlassian account? The user can try to log into your confluence, and then try a password reset?

If that does not help, I'd recommend to contact Atlassian support directly.

comments: author: Federica
body: Nope, he doesn't.

How can I contact them directly? I tried to do but I was directed here.

Thank a lot.

Federica


author: Marc
body: Hi [@Federica](/t5/user/viewprofilepage/user-id/3615861) ,

you can contact support here: <https://support.atlassian.com/contact/>


author: Federica
body: Hey [@Marc](/t5/user/viewprofilepage/user-id/19749). I'm not paying so the support is not included for me.

Thanks anyway.


Tags: new-to-confluence
Changes to documentation by mail
Asked by Eric B?rngen:

Is there a possibility to get only the part of the change of a page or a document by mail?

Thank you very much for an answer.


Answers:
author: Stephen Sifers
body: Hello Eric and welcome to the Community!

If you're wanting out of the box ability within Confluence Server to create content via email then I'll have to let you know this isn't a feature just yet. There is a feature request to add this functionality to Confluence and you may find this request at [CONFSERVER-1726](https://jira.atlassian.com/browse/CONFSERVER-1726). If this is you're looking for we would ask you to vote and watch this request for future updates.

Alternatively, you could also explore the marketplace which includes apps that extend the base functionality of Confluence server. You may find the marketplace at [Atlassian Marketplace.](https://marketplace.atlassian.com/)

I hope this information proves helpful.

Regards,  
Stephen Sifers


Tags: confluence-server

documentation

email

server
Redirect URL
Asked by Srikanth M:

Hi

I need help on redirecting from confluence tool to our own website

Thank you


Answers:
author: Steve
body: We needed a redirection macro for Confluence cloud and as we were not happy with what was available we built our own. Then decided to release it on the marketplace - [Easy Redirection for Confluence Cloud](https://marketplace.atlassian.com/apps/1224699/easy-redirection-for-confluence-cloud?hosting=cloud&tab=overview).

Note it is not technically a redirection as you can't edit the javascript in cloud like you can on server/data center. That said it offers some user friendly ways to find Confluence pages, spaces and even attachments to redirect to that do not get with the server version.


author: Sven Schatter _Lively Apps_
body: Sounds like [Redirection for Confluence](https://marketplace.atlassian.com/apps/183/redirection-for-confluence?hosting=cloud&tab=overview) could be of use for you.


Tags: cloud

confluence-cloud
An unknown server error has occurred.
Asked by MiskaT:

Good Morning,

yesterday we recieved our new confluence server with the version 7.0.3. (Server)

When creating a new space, we recieve the error:

An unknown server error has occurred.

Also I'm not able to create a log zip:

**We couldn''t create your support zip.** Try again.

Due to a IaaS I have restricted permissions for the server. Anybody knows this kind of issues and having some suggestions?

More informations:

Java Version: 1.8.0_222

Database: MySQL 5.7.27-0ubuntu0.18.04.01

I also watched out for the related issues, but those issues where in the older version of confluence. So I decided to ask you all first.


Answers:
author: Michael Dreyer
body: Match the browser url with configured base url in confluence? Could be XSRF error.

comments: author: MiskaT
body: I never thought that's exactly what the problem could be.

Now the issue is fixed.

Thanks for that.


Tags: confluence-server

server
How to make sidebar work like navigation bar in Microsoft Word?
Asked by Michal Rebro:

Hi, new user here.

Is there any way to make sidebar work like navigation bar in Microsoft Word? So the users can quickly navigate through chapters and subchapters by just clicking on them on the sidebar?

Thanks


Answers:
author: Sven Schatter _Lively Apps_
body: What you're asking for sounds to me exactly like what [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence) is offering. Maybe you should check it out :)

comments: author: Michal Rebro
body: Yes, that is what I was looking for. Thank you.


Tags: atlassian-marketplace

confluence-server

server

side-bar
Confluence-cloud Rest API returns 401 Unauthorize while fetching space with access token
Asked by kuldeep kushwaha:

Hi,

I have created an access token using the below-mentioned link

<https://developer.atlassian.com/cloud/jira/platform/oauth-2-authorization-code-grants-3lo-for-apps/>

When I use this access token along with confluence REST API to ge space data the error I receive is

{ "statusCode": 401,

"data": { "authorized": false, "valid": true, "errors": \[\], "successful": false },

"message":"com.atlassian.confluence.api.service.exceptions.AuthenticationRequiredException: Authentication is required"

}

below mentioned is request object

{

method: 'GET',  
url: 'https://\<domain\>.atlassian.net/wiki/rest/api/space',  
headers: {  
Accept: 'application/json',  
'Content-Type': 'application/json',  
Authorization: 'Bearer \<access_token\>'

}

}

Can some one please help me with this.


Answers:
author: Krister Broman _Advania_
body: Try this

1. Create an API key: [https://id.atlassian.com/manage/api-tokens#](https://id.atlassian.com/manage/api-tokens)

2. Combine the key with login name in base64 string, go to <https://www.base64encode.org/>
3. Format is loginname:API-key exampel: **krister.broman@advania.se:ABCDE12345** give result: a3Jpc3Rlci5icm9tYW5AYWR2YW5pYS5zZTpBQkNERTEyMzQ1
4. Combine this with the authentication type in the below case a basic so the full text is: Basic a3Jpc3Rlci5icm9tYW5AYWR2YW5pYS5zZTpBQkNERTEyMzQ1

Example from Postman:

![postman.png](https://community.atlassian.com/t5/image/serverpage/image-id/70944i099262FEA155C70A/image-size/large?v=v2&px=999 "postman.png")


Tags: cloud

confluence-cloud

rest-api
Confluence is show deleted file in the Search
Asked by Stephanie Ong:

Is there any way to prevent the Confluence Search from showing deleted file or page?

Thank you


Answers:
author: Poorvi Jhawar
body: Hi [@Stephanie Ong](/t5/user/viewprofilepage/user-id/3515376) and [@Maria Sapa](/t5/user/viewprofilepage/user-id/3615681)

Is it a Confluence Server or Cloud?

A bug was reported on this a while back and it seems to have been solved. However, you might be facing the issue again.

Here's a workaround

1. Delete the attachment from the trash by going to Space Tool \> Content Tools \> Trash \> choose the deleted attachments \> Delete
2. Purge the trash by going to Space Tool \> Content Tools \> Trash \> purge

Here's the bug report I was talking about <https://jira.atlassian.com/browse/CONFCLOUD-40833>

comments: author: Stephanie Ong
body: Is there anyway to apply this change to all the spaces instead of going through one space at a time to trash it?


author: Poorvi Jhawar
body: Hi [@Stephanie Ong](/t5/user/viewprofilepage/user-id/3515376)

According to me, there's no native way to do this, however, there are plug-ins which are available from what I read. (Though it involves a 'high-risk' factor)

<https://community.atlassian.com/t5/Confluence-questions/Bulk-delete-attachments/qaq-p/274965>

In case you are happy with my answer, I'd appreciate you accepting the answer.

Cheers

Poorvi


author: Maria Sapa
body: The same question! Yelp us please!


Tags: new-to-confluence
Email Notification not Received
Asked by Oliver Cromwell Soriano:

Our client has activated notifications but the notifications are not sent to his email address.

We have already mirrored his access to mine but still do not get it resolved


Answers:
author: Patrick_Vanhoof
body: Does he have access to the concerned pages/spaces? Is he following the space/pages? Did he check his spam folder?

Which notifications is your question about?

comments: author: Oliver Cromwell Soriano
body: Hi Patrick.

Thanks for responding.

His access is already configured and mirrored to mine.

Spam folder does not contain the notifications.

what else can cause this?


author: Patrick_Vanhoof
body: Is sending of mails activated? When you share a page with him, does het get the notification?


Tags: cloud

confluence-cloud
Confluence seems to have problems in Chrome. Is this a known issue?
Asked by Max Waterman:

When I make a new 'how to', I attempt to edit the 'Explain what this how-to article is for' by first clicking on that text, but I can't seem to make the focus 'stick'. I can see the cursor on the click 'press', but as I release, I seem to lose focus again.

Any ideas?

Max.


Answers:
author: Diego
body: ?????Hello there, [@Max Waterman](/t5/user/viewprofilepage/user-id/1156659) !

I am not really sure if I fully understand your current situation. As I understand, you are unable to select a specific sector of the page when using the How-To template.

With the purpose of showing what I get when I try to use the same template and edit the same part of the template, I have recorded this screen capture:

![HowToArticle.gif](https://community.atlassian.com/t5/image/serverpage/image-id/72407i93E3DB6813AD41F1/image-dimensions/484x233?v=v2 "HowToArticle.gif")

There you can see that when I click the specified sector of the page, ++*the entire sector is selected*++. When this happens, any character that I may come to insert with the keyboard will erase the entire sector with text. I am using the following environment in the video:
> * Google Chrome Version 78.0.3904.87
> * Windows 10 Version 1903 build 18362.356

Would that be possible for you to clarify++*if the situation that is shown in my video is the same that you face*++?

Also, I would like to ask you a few questions. Here they are:
> 1. *Is your situation also present in a different browser?*
> 2. *Is this behavior present if you access Confluence with an Incognito/private tab in Chrome?*

Thanks for your time, Max. Let us hear from you.


Tags: cloud

confluence-cloud
Delete A Space
Asked by Muhammad Wahdy:

I can't seem to delete the default space on Confluence. In the admin section it shows that "former" was an admin. I've gone into space settings and can't find anywhere to reset permissions. I'm using the free version.


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Muhammad Wahdy](/t5/user/viewprofilepage/user-id/3615036) ,

For this already Bug has been reported with Atlassian. Please refer below Bug request the same.

<https://jira.atlassian.com/browse/CONFCLOUD-68319>

Thanks,

Avinash
Are old Templates completely broken with the new editor?
Asked by James Gill:

So I've got a few Page Templates that are used quite regularly. I just created a new page using an old Template with the new editor and the experience is completely broken at this point. Variables no longer pull into the new Page and I can't even tab between one field and another in a page properties table without the cursor going to completely unrelated fields.

Atlassian, you are completely screwing over Cloud users that have poured hundreds (if not thousands) of hours into Confluence sites and moving forward with a broken, unusable interface. What the hell is going on over there???   

This isn't Agile, this is broken crap. I can put up with a lot when it comes to a buggy interface but even I'm starting to get a bit annoyed with the apparent lack of testing that's gone into this "new" experience. I've reported probably more than 10 bugs at this point that are impacting my workflow and I'm starting to wonder why the hell our company is paying for a broken, buggy mess of a product.  

I sure feel like a beta tester at this point, which makes me wonder why I have a development and production environment when the production environment is a completely buggy mess.


Answers:
author: Carsten Bl?m
body: Additionally: why does Confluence have a preview for templates, when the preview looks/behaves completely different (= correctly) than the "real thing" (= broken crap)?

And I have to add: I just tried if variables work with a newly created template -- only to find out that the first variable does, but further variables are not even saved, i.e. this is even crappier than I thought. When old features *and* new features are broken, I guess we should start looking for an alternative.


Tags: cloud

confluence-cloud

new-confluence-editor