youngmon/atlassian-qna huggingface dataset:
Confluence Space setup
Asked by Wendi Good:

I have a bunch of applications we use and need to setup a confluence space for each of them so that I can start building out a roadmap for visibility. Also the roadmap will be for resource planning for the technical owner and visibility when we overview application and releases.

What type of space should I setup? a software-project or a business-project? I'd like to have the flexibility to link in to JIRA as required.


Answers:
author: Brant Schroeder
body: [@Wendi Good](/t5/user/viewprofilepage/user-id/4512347) The space templates just provide some basic page types that would be associated with that type of space and an initial starting point to get you going. If you want to add additional page types to the space, etc. you will be able to do so. Since you are doing applications I would suggest software to get you started. All of the space types will allow you to link to JIRA. You can also create them to see what they are like and delete them if you do not like them.


Tags: cloud

confluence-cloud

space

type
???? ??????????
Asked by Almaz Group PR:

??????????, ??????????, ??? ???????? ???? ??????????? ? ????? ????????? ??????? \<\<Temporarily, currently only sysadmin can change indexing language and reindex all documents\>\>


Answers:
author: Brant Schroeder
body: [@Almaz Group PR](/t5/user/viewprofilepage/user-id/4599976) Welcome to the Atlassian Community

I believe that you are on Cloud. <https://support.atlassian.com/confluence-cloud/docs/configure-the-indexing-language/>

Per the document above it looks like you will need to contact Atlassian Support and submit a support issue to have them make the change.

<https://support.atlassian.com/contact/>


Tags: language
Error message when moving content to a different space
Asked by Stephanie Hurt:

When moving pages from one space to another - I received an error message that the Move was unsuccessful as there was an issue connecting with server. Then 10 minutes later it actually appears in the other space. Have never seen this happened before. Does anyone know why this may be occurring?


Answers:
author: Brant Schroeder
body: [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254)

It sounds like there is a timeout issue on the server or memory issue. The thread is not terminating but it is taking a long time to complete and the web session is timing out causing the error. I would suggest working with your Jira admin to review the logs and server performance to see what could be causing the issue.

comments: author: Stephanie Hurt
body: Thanks, I will do that.


Tags: confluence-server

server
Is it possible to control column widths display with Jira issues macro on a Confluence page?
Asked by John Steele:

We have moved from the Server to the Cloud version of Confluence and Jira, and I have found that the default column widths of the table displayed via the *Jira issues macro* is too narrow. Can column widths be controlled and how?


Answers:
author: Bill Bailey
body: One of the issues with Cloud, is you are very restricted when it comes to custimizations. Items that would be easy to fix/control with custom CSS, with or without a wrapper macro, just are impossible in Cloud.

And third-pary apps like [issue-macro-from-jira-to-confluence](https://marketplace.atlassian.com/apps/1213392/issue-macro-from-jira-to-confluence?hosting=server&tab=overview) arent avaible on the cloud.

So you only two options are to live with it, or learn how to develope Cloud apps: [connect-frameworks-and-tools](https://developer.atlassian.com/cloud/confluence/connect-frameworks-and-tools/)


author: Katerina Kovriga {Stiltsoft}
body: Hi [@John Steele](/t5/user/viewprofilepage/user-id/3453760) ,

You may try our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud).

Its Table Transformer macro allows you to [set the column width](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Changingcolumnwidth) for manually created and macro generated tables (including the Jira Issues macro).


Tags: cloud

confluence-cloud
How do I get access to two spaces or pages.
Asked by James Foster:

Here are the pages I need access to:

GTIMS, GTIMSESD, and GTIMSPROGM


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

The answer is probably that you need to ask your administrators or space owners about it!

I think you've clicked on "help with Confluence" which brings you to the Community here, instead of a "help with my access to our Confluence" thing.

comments: author: James Foster
body: Not following. Lost me on the whole "help with my access thing"


author: Nic Brough -Adaptavist-
body: Sorry. I know I'm a bad writer at times.

Allow me to rephrase it as a story:

You are using a Confluence somewhere, and you've named three spaces or pages within it that you don't have any access to.

So, you know you need help, and you've looked around the screen and found a link for "help with Confluence", which brought you here to the community.

But, we're not your administrators, and what you really wanted to do was find and click on a link to getting their help (which may not actually be there, as some people don't enable it on their Confluences)

As Jack says, your best bet is probably to ask other users of the Confluence who the space owners or administrators are. I'd usually start with the people who asked you to use it!


author: Kishan Sharma
body: Hi [@James Foster](/t5/user/viewprofilepage/user-id/4599304) as Jack and Nic mentioned, you should be reaching out to the confluence administrators for your access on the site or to space admins for access to specific spaces (though confluence admins can also help in this case). Its best practice with admins that they put instructions on the Login page/dashboard about how to contact them for support, please see if you have any info published there about how to get access/contact admins etc.


author: Jack Brickey
body: Hi [@James Foster](/t5/user/viewprofilepage/user-id/4599304) , access to pages are granted by the administrator or the page owner. Do you have administration rights? If you are on cloud you can click on the lock icon to assess the permissions and restrictions.

comments: author: James Foster
body: how do I contact the administrator? I am not an administrator and just requesting access??


author: Jack Brickey
body: I would start by talking to your peers especially if one has a lot of history on your confluence instance. Maybe your IT department administrators the solution.
Add existing page to parent page
Asked by Steve I Rogers:

I have an existing parent page with the Child Display macro.

How can I add another (previously created) page to this same parent.

In other words:

1. I have Parent Page A with the Child Display Macro listing pages B, C

2 I have another page Z which I would like to include on Parent Page A in the child display macro.

Thanks


Answers:
author: Mykenna Cepek
body: Go to page Z and in the 3-dots menu select "Move". Specify page A.

comments: author: Steve I Rogers
body: Thanks very much Mykenna. That worked.


author: Steve I Rogers
body: One additional question - Is it possible, in the above scenario, for page Z to be included as a child page on multiple pages. For example, I would like page Z to be also included as a child on Page D so that page Z displays as child for both Page A and Page D. Is that possible?

Thanks.


author: Mykenna Cepek
body: Strictly speaking, no. A page can only have one parent in Confluence. So page Z cannot be a child of both page A and page D.

However, you can use the **iFrame** macro to embed page Z in page D, and leave page Z as a child of page A. Some pros and cons about using that macro:

* It will duplicate the Confluence header and sidebar, which can confuse users (since the controls within the macro don't always work).
* Using 100% for the width can be handy, but the height needs to be expressed in pixels (grrrr)

You could also explore these Macros: **Include Page** , or **Excerpt** with **Excerpt Include**.


author: Mykenna Cepek
body: <https://support.atlassian.com/confluence-cloud/docs/what-are-macros/>


author: Steve Rogers
body: Hello Mykenna,

Thanks for you help and suggestions.. The **Include Page** works for what I need.

Kind regards,

Steve Rogers


author: Kishan Sharma
body: Welcome to the Atlassian Community [@Steve I Rogers](/t5/user/viewprofilepage/user-id/4599321)   
Mykenna is right, you simply have to move the page Z under Parent page A, so that it will appear as a child of Page A. Refer [this link](https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/#Move-copy-andhidepages-Movepages) on how you can move a page.


Tags: cloud

confluence-cloud

display

hierarchy
Companion App won't fully install
Asked by Shawn O'Brien:

I have tried installing the Companion app using the .exe and the .msi method. In both cases, it appears that it installs as it adds to my Start menu and is in my 'Programs and Features' list, but the installation doesn't appear to be complete as the windows I have seen appear for other users after the initial 'Atlassian' white splash screen do not appear for me. Also, clicking on the link in my Start Menu does not run the app. I get no system tray icon and when I click 'Edit' in confluence, it asks me to install the Companion app. I have tried installing with and without Administrative privileges, when connected and not connected to work VPN, and have tried uninstalling then restarting and re-installing. All have led to the same situation.


Answers:
author: Brant Schroeder
body: [@Shawn O'Brien](/t5/user/viewprofilepage/user-id/4599165) Welcome to the Atlassian Community

The companion app on cloud is on it's way out. I would suggest reading this article from last year <https://community.atlassian.com/t5/Confluence-articles/The-Companion-app-on-Confluence-Cloud/ba-p/1272354>


Tags: cloud

companion-app

confluence-cloud
Which data does Google Analytics for Confluence collects from my internal Confluence content?
Asked by mkoronenko:

As declared, does Google Analytics for Confluence collects only minimal data and stores in AWS cloud.

How my content and secured data, which is aggregated across Cofluence spaces will be used by this app?


Answers:
author: David at David Simpson Apps
body: If you're talking about [Google Analytics in Confluence](https://marketplace.atlassian.com/apps/1216936/google-analytics-in-confluence) I can help you.   

If installed, on your behalf, it sends your page and space details and your Atlassian Account ID to your Google Analytics account.

It also sends your instance base URL (<https://yourinstance.atlassian.net>) and whether the user is logged in (yes or no) to our google analytics account.   

Other than that, no further information is logged.

Happy to talk further, and give you a demo - support@dsapps.dev

comments: author: mkoronenko
body: Actually, the question was about the original [Google Analytics](https://marketplace.atlassian.com/apps/1216514/google-analytics-for-confluence-free?tab=support&hosting=cloud?) and it's data transmission between vendor's AWS and data in my Confluence Knowledge Base.


author: David at David Simpson Apps
body: In that case, I'd drop them a support request ;)


Tags: analytics

cloud

confluence-cloud

google
Can a Confluence template contain read-only sections?
Asked by Rob Grant:

I'd like to have a template where headings, certain paragraphs, tables and table headings are all locked down, and the user just needs to fill in the gaps (e.g. add/remove/populate tables, fill in certain areas. Is this possible in Confluence Cloud?


Answers:
author: Sven Schatter _K15t_
body: Hi [@Rob Grant](/t5/user/viewprofilepage/user-id/1452491),

The only way I can think of doing this would be using the [include page macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/). In your template you could include other pages that your users don't have edit rights to and that make up the "read only" sections of your pages.

However, this only works well for things like headings and full paragraphs, but not so much if you want your users to fill in a single word or gap within a paragraph or sentence for example. Also, keep in mind that while your users may not be able to edit the included page itself, they'll of course still be able to remove the include macros.

If that doesn't work for your case, maybe you could [look on the Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=template) and see if you can't find an app that may provide some more sophisticated template behavior. Hope this helps! :)

Cheers,  
Sven


Tags: cloud

confluence-cloud

template
edit power point image
Asked by Kinza Naureen:

Hello,

So, I have coped and paste picture (you can say graphically presented table ) from powerpoint to confluence page. I want to know is there any option to make a picture editable (to add text ) on confluence page.


Answers:
author: Nic Brough -Adaptavist-
body: It depends on what you pasted in from powerpoint - if it's an image, then it's just a picture, there's no table data in it. If you pasted in a table in a recognisable table format, then Confluence will try to convert it to its own table data and you'll be able to edit it like any other table you'd added to a page.


Tags: cloud

confluence-cloud
Not receiving emails from Atlassian
Asked by Benjamin van Leeuwen:

One of my colleagues does not receive any email from Atlassian, not the invitation to join our confluence space nor any verification emails when trying to login.

From another post I found that the problem is most likely caused by the invitation having been send before the email address existed which can lead to a temporary block.

I have tried resending the invitation multiple times without succes.

How can I resolve this issue?

thanks in advance


Answers:
author: Daniel Eads
body: Hi [@Benjamin van Leeuwen](/t5/user/viewprofilepage/user-id/4597361) , welcome to the Community!

I've removed an email address from your domain from an internal list that pauses email deliveries. As you noted, this can occur when an invitation is sent from Atlassian Cloud before the mailbox exists on the mail server. When this occurs, our mail service receives a response from the mail server involved that prevents additional emails from being sent.

In this case, an email address on your domain was paused from further deliveries on October 11 - I've cleared this email address and you should be able to re-send the invitation from the Admin panel and have it deliver now.

Cheers,  
Daniel \| Atlassian Support


author: Mayur Jadhav
body: Hi [@Benjamin van Leeuwen](/t5/user/viewprofilepage/user-id/4597361)

Welcome to the Atlassian Community!!!

Most of the people are facing the same problem. May be Atlassian has blocked their emails for temporary for some reason.

I would suggest you raise a ticket to Atlassian Support and provide all the necessary to details to them.

<https://support.atlassian.com/>

Cheers,

Mayur


Tags: cloud

confluence-cloud

email
Advise on event registration in confluence
Asked by mario witdoek:

Hi community,

we are rather new to confluence, hence my question to the community: we need to register manually events that occur, like a logbook (date \& time - event title - event description). By preference something that we can refer to in Jira and Confluence.

What is proper way to do this?

TIA

Mario


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

Confluence is more of a wiki documentation system than a tracker. Without trying to do anything clever, most people would probably just write a page for each event, probably creating a template so that people are encouraged to use the same format for each, and having a standard naming scheme.

Our own events team do that using a page name standard of date (a sensible one, not an American date, so it can be sorted properly) and name of event.

But for planning and tracking the event, they use Jira, doing things like travel planning for each speaker/attendee we're sending, gathering materials, telling marketing and so-on. We've also automated large swathes of it, with sub-tasks being created for each person who might need to travel, and the main "event" issue creates the skeleton of the Confluence page for the event as well. Obviously, the Jira records are reported on in the event documentation in Confluence, with the jira macro being used a lot, and things going into Team Calendars.

But there's no "proper" way to do this. You should do what works best for your people! If a free-form doc, maybe with some standard shape is enough for you, then I'd just create a template and ask people to use it for documenting your events. If you need lots of people to do or be aware of different things for the event, I'd move to an issue tracker, and use Confluence to document it and report on the issues/tasks being done


Tags: cloud

confluence-cloud
I am unable to open a word document that has been exported from Confluence Cloud as a gdoc?
Asked by Anand Rajaraman:

While I export a word document from Confluence page and try to upload the document as gdoc. The upload is accepted. But, then I am unable to open the uploaded document in gdoc format.

![error_page.png](https://community.atlassian.com/t5/image/serverpage/image-id/165127i6AC6644A2A67DFDA/image-size/large?v=v2&px=999 "error_page.png")

![error_page1.png](https://community.atlassian.com/t5/image/serverpage/image-id/165128iBA6BBEDF71611475/image-size/large?v=v2&px=999 "error_page1.png")


Answers:
author: Teodora V
body: Hey [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824)

Unfortunately, it's a known issue. You can see the available workarounds here: <https://jira.atlassian.com/browse/CONFCLOUD-26113>


Tags: cloud

confluence-cloud
I accidentally used command-W in Trello and it closed my board. Is it gone for good?
Asked by tracyswyst:

I was testing out Trello and doing some great work! Then I used comnmand-W to close a window and accidentally closed my board. I'm unable to log back in for some reason (free / trial account?). Is my board gone for good, or do I just need Trello support to log back in?


Answers:
author: Ludo
body: Hi

You can re open a closed board.

For this, access to the board by clicking the Boards button at the top left of your Trello page and selecting "See closed boards"
Hey, there! We're recruiting Trello users for user research on Feb 17th and 18th.
Asked by hybriduxresearch:

Hey Trello community! I kinda need your help. I'm looking for participants to give us feedback on a new platform that integrates with Trello. We are scheduling 1-hour, 1-on-1 calls with those who are interested for Feb 17th and 18th next week. All participants will receive a $100 USD Amazon Gift card as a thank you for their participation.

I have created a quick survey to see if you qualify to participate. Click the link to see the survey, and follow the steps to schedule your call. Talk soon!

If you want more details don't hesitate to ask, I'll be here.

\*\*Link removed for now - Reply below or DM me to be added to the waiting list\*\*  

UPDATE: We're really excited by everyone's enthusiasm to participate, so thank you. Unfortunately, for now all time slots have been booked but feel free to add your name to our waiting list by replying below.


Answers:
author: Jamaldeen Ajibola Adigun
body: Hi there,

I am really interested in this experiment as I am a frequent user of Trello myself, and cant wait to see what upgrade you guys have in mind.


author: Ludo
body: Hi,

What's the name of the new platform ?

comments: author: hybriduxresearch
body: Thanks Ludo for your question. We're actually not mentioning the details just because we prefer our participants come into the test with a neutral perspective and give us their genuine first impressions. As soon as the tests are completed, I'll be happy to tell you more about our process and the software. Hope that's ok for now!
Trello label placement
Asked by Bob Harpole:

I feel stupid. On my laptop, in Chrome, I want my labels to show up as bars. Right now the whole card shows up as the label color and when I add a second label it blends the colors. That is not helpful. I can't seem to find the option where they show up as bars instead of coloring the whole card. Thanks.

![Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/82847i79B3A7E142EB57C0/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: Bob Harpole
body: I solved it. Card color for trello is an extension. I removed it and it went to how I wanted it.
Anyone using Trello as a CRM?
Asked by Brittany Joiner:

Hey all! I was wondering how many people out there are currently using Trello as a CRM? I've definitely had some people in real life ask me about using Trello in this way, and I wrote a blog post on the Trello blog about it last year, but I wanted to get more ideas on how people are using Trello in this way and what they're doing/any pain points they have?


Answers:
author: Vinod Ramadoss
body: Hi Brittany,

This is a new dimension to me, I never all this time visualized/thought about Trello as a CRM, it is never too late, let me start with your blog, explore more to understand the same, and will keep you posted the challenges (if any). Thank you for this.

comments: author: Brittany Joiner
body: [@Vinod Ramadoss](/t5/user/viewprofilepage/user-id/3543626) hey there! I initially wrote a post about building our your own CRM, but since then, the Crmble team has built a power-up that does it all out of the box! You can learn more in this trello blog post: <https://blog.trello.com/crm-in-trello-crmble-power-up>

Let me know if you have any questions or feedback on it!!
What happens to the data on a Trello board once the board is deleted?
Asked by margarete:

I know the deleted board cannot be retrieved. I want make sure the data on the board is not stored anywhere (in the universe).


Answers:
author: Torben_trello
body: Hi Margarete,

Any data that is deleted will remain in encrypted Trello database backups until those backups fall out of the 90-day backup preservation window and are then destroyed in accordance with Trello's data retention policy.  

In the event that a database restore is necessary within 90 days of a requested data deletion, the Trello operations team will re-delete the data as soon as reasonably possible after the live production system is fully restored. More information about that and data security is available here: <https://trello.com/legal/security>

comments: author: margarete
body: Thank you torben! That is the link I was looking for.
What's the difference between choosing Google Drive power-up to the Attachments?
Asked by reiniellematt:

I have chosen the Calendar power-up before to manage my schedule. Since I am on a free account, I get to choose only one power-up per board. I was going to also choose Google Drive to attach files to cards.

But I noticed that I can attach files to each card from Google Drive without using its power-up. What's the difference between attaching files to cards to the Google Drive power-up?


Answers:
author: Mike
body: Specifically attaching? With attaching files, there's not much of a difference, and both methods will let you attach files in essentially the same way.

The big difference is that using the Power-Up will let you see metadata about the files themselves right from Trello, rather than just showing the standard link to the file: <https://help.trello.com/article/1032-using-the-google-drive-power-up>


Tags: calendar

google-drive

power-up
Nicht alle Custom Fields sichtbar?
Asked by Franziska Danzmann:

Einige in unserem Team sehen alle Felder, andere nicht. Woran liegt das?


Answers:
author: Matt Bray
body: Hi [@Franziska Danzmann](/t5/user/viewprofilepage/user-id/3753773), Wenn Ihre Teammitglieder kein Mitglied des Boards sind, k?nnen sie nur die Felder sehen, die ausgef?llt wurden.

(In English - if your team members are not a member of the board then they can only see the fields that have been filled in.)