youngmon/atlassian-qna huggingface dataset:
Sharing a copy of the roadmap
Asked by Sarah Humble:

Hi,

I'm using advance roadmaps - is there a way to export the roadmap for easy sharing either to PDF / Excel / Word?

Thanks

Sarah


Answers:
author: Josh Frank
body: Hi [@Sarah Humble](/t5/user/viewprofilepage/user-id/4133059)We are in the process of rolling out the ability to export to CSV. The timeline would be in the next couple weeks or so. Please stay tuned!

comments: author: Sarah Humble
body: Thanks Josh - looking forward to it!


author: Will Udovenya
body: Hi [@Josh Frank](/t5/user/viewprofilepage/user-id/1160296)

Is there any plans to enable exporting beyond CSV in Jira Cloud, especially in a more visual format (such as PDF) please?

Thanks


author: Levente Szabo _Midori_
body: Hi [@Sarah Humble](/t5/user/viewprofilepage/user-id/4133059) ,

Are you on Jira Server or Cloud?

comments: author: Sarah Humble
body: Hi - Cloud


author: Levente Szabo _Midori_
body: [@Sarah Humble](/t5/user/viewprofilepage/user-id/4133059) , [@Will Udovenya](/t5/user/viewprofilepage/user-id/4157801)

If PDF would also be sufficient for your use case, one option you can try is [Better PDF Exporter for Jira Cloud](https://marketplace.atlassian.com/apps/5167/better-pdf-exporter-for-jira?hosting=cloud&tab=overview&utm_source=cac&utm_medium=cac-comment&utm_campaign=gh) which integrates with Advanced Roadmaps.

You can [create Advanced Roadmaps PDF exports](https://www.midori-global.com/products/better-pdf-exporter-for-jira/cloud/export-samples/advanced-roadmaps-for-jira-pdf-exports?utm_source=cac&utm_medium=cac-comment&utm_campaign=gh) like this:

![jira-portfolio-fields-issue-navigator.png](https://community.atlassian.com/t5/image/serverpage/image-id/118382iCB5443CD3B259AF0/image-dimensions/548x268?v=v2 "jira-portfolio-fields-issue-navigator.png")

You can read about the exact way it works and [watch a tutorial video as well in the Documentation.](https://www.midori-global.com/products/better-pdf-exporter-for-jira/cloud/documentation/integrations/portfolio-for-jira?utm_source=cac&utm_medium=cac-comment&utm_campaign=gh)

*(Please note that Better PDF Exporter is a paid and supported app and I'm part of the team developing it.)*


author: Sarah Humble
body: Thanks for the suggestion Levente, I was really rather hoping that Advance roadmaps would provide this functionality. As will be already charged for one plugin, I wouldn't really want to have to pay for another to compensate for a feature that isn't available in advance roadmaps. Thank you though for making me aware its an option, I do appreciate it.


author: Levente Szabo _Midori_
body: You are welcome, [@Sarah Humble](/t5/user/viewprofilepage/user-id/4133059) !


Tags: advanced-roadmaps

jira-cloud
Is it possible to change the default view of changes to save?
Asked by Laura Gerlev Hansen:

We're starting to use Advanced Roadmaps for Jira even more and have many different users making and committing changes.

For us it would be really nice if the default view when "reviewing changes" doesn't show all changes, but just the ones you've made yourself.

Is that possible?

Basicly I don't want this box to show "All", but just the ones the logged in user made:

![Udklip.PNG](/t5/image/serverpage/image-id/115887i2B181FC6F0049F79/image-size/large?v=v2&px=999 "Udklip.PNG")


Answers:
author: Dave
body: Hi [@Laura Gerlev Hansen](/t5/user/viewprofilepage/user-id/4014935),

Unfortunately it's not possible to do this at the moment. There is also a caveat that you should be aware of that somewhat complicates this request.

Changes are shown at the issue/release/team level and not at the attribute level. So if I change the dates of an issue and then you change the release of an issue the review changes dialog will actually show both mine and your changes as an update that you've made. Saving changes at the issue levels is more efficient than saving attribute changes individually but it does have drawbacks such as this.

Regards,

Dave

comments: author: Laura Gerlev Hansen
body: Hi Dave.

Thanks for taking the time to answer and giving a good explanation of why.

/Laura


Tags: advanced-roadmaps
Advanced Roadmaps API
Asked by Lars Morten Nygaard:

Is there a public API available for Advanced Roadmaps.

If not - what are the current plans?

/LarsM


Answers:
author: Prince Nyeche
body: Hi [@Lars Morten Nygaard](/t5/user/viewprofilepage/user-id/1159996)

There's no public API for Advanced Roadmap yet but I believe Atlassian should have that in their pipeline not sure how soon though.


Tags: advanced-roadmaps

cloud
Download data from Advanced Roadmaps
Asked by Lars Morten Nygaard:

Is there way to download data from an active plan/view in Advanced Roadmaps to Excel, csv or similar?

/LasrsM


Answers:
author: Dave
body: [@Lars Morten Nygaard](/t5/user/viewprofilepage/user-id/1159996) We're in the process of rolling out the Export CSV feature at the moment. Feature rollout can take several weeks to reach all customers - but you should have this feature within a month (if you haven't already got it since writing this question!)

Regards,

Dave


author: Jenn Sherman
body: I haven't done an export yet but I found this (did a Google search "jira advanced roadmaps export". <https://confluence.atlassian.com/advancedroadmapscloud/sharing-and-exporting-plan-data-998651329.html>


Tags: advanced-roadmaps

cloud
Group by Component does not work
Asked by Lars Morten Nygaard:

We have a project with a wide variety of Components, and when trying to use "View Options, Group By (Component) everything is groups under one folder named "All other issues".

If I try another grouping, e.g. "Assignee", it all works as expected.

Is Group by Component a broke feature, or is there a trick that I'm not aware of.

Any feedback is appreciated.

/LarsM


Answers:
author: Jenn Sherman
body: I haven't tried grouping by component, but this might help you. <https://confluence.atlassian.com/advancedroadmapscloud/grouping-by-components-998651102.html>

comments: author: Dave
body: Thanks [@Jenn Sherman](/t5/user/viewprofilepage/user-id/2644266) ... you're right that this shows how to group by component. Grouping by component and label is slightly different than the other groupings because multiple values can be assigned.

In a lot of cases we found that users wanted to construct groups rather than having a separate group for each individual component - this also reduces issue duplication across groups where issues have been assigned to multiple components.

It also reduces the number of groups that would be displayed. It does require a little more setup but used in conjunction with saved views this setup should only be required once per plan.

Regards,

Dave


Tags: advanced-roadmaps

cloud
Filter Dependency Map on release?
Asked by Vivianne Eriksson:

Hi,

I would like to filter the Dependency Map (which is nice to have) on release, will that be possible in the future?

Thanks,

Vivi


Answers:
author: Dave
body: Hi [@Vivianne Eriksson](/t5/user/viewprofilepage/user-id/4135643) ,

Thanks for reaching out about this. Out of interest are you using Server or Cloud ? We launched this as an early access feature for Server earlier in the year and have just started rolling it out to Cloud with some minor improvements (which will come to Server in due course).

We do want to continue developing the dependency visualisation and adding additional filters (as well as grouping and roll-ups) is something we're considering. However, we're unlikely to make any significant updates for a few months at the very earliest. What we're particularly interested at the moment is to understand how customers are using this feature ? What tasks are you already able to achieve with this and what tasks would you like to be able to achieve with it in the future? We're really keen to get more feedback on this so that we can make it as good as it can be!

Many thanks,

Dave


Tags: advanced-roadmaps
Why is the export confluence link not visible in Advanced Roadmap?
Asked by Kelvin King:

I'm trying to export my plan from Jira Advanced Roadmaps into Confluence since there is currently no way to print a roadmap directly or export it to excel.

The documentation says I should be able to click Share and then choose a Confluence link option, but I only see the Link and Embed option. The Confluence link option is not available.

We are using Jira Cloud and Confluence Cloud.

Is there some setting that would make this option available?

When I try to use the URL available from Link or Embed within a Confluence macro, Confluence gives an error so it seems we need the Confluence Link as an explicit Sharing option for this to work.

Alternatively is there any other option for getting a plan printed or exported in a viewable format?![Share.png](/t5/image/serverpage/image-id/115302i84F63B1B024F34EA/image-size/large?v=v2&px=999 "Share.png")


Answers:
author: Chris Francuz
body: Hi [@Kelvin King](/t5/user/viewprofilepage/user-id/2088671)

The Confluence sharing link is a new feature we are in the process of rolling, so it should be available on your site soon.

Regards,  
Chris

comments: author: Kelvin King
body: Thank you Chris. We're waiting eagerly for the feature. Currently we're having to generate a screenshot from a browser plugin to share our plans with our customers.

Getting it into Confluence will be one step closer to being able to conveniently share our plans with non-Jira users.


author: Kelvin King
body: We got this in our environment today, but the link that gets generated doesn't work in Confluence. The link generated for Confluence is acutally identical to the standard Share As Link.

Is this a known issue?


author: Johann Lohrmann
body: Asking the same question in 9/2022. Is this feature across all users now? I don't have a way of embedding the roadmap into Confluence.


Tags: advanced-roadmaps

cloud
Importing a CSV file to update tickets
Asked by April Siebart:

We have created custom fields within JIRA based off a report that has been created and was updated manually.

I pulled an AIO report with the field names as headers and updated the information in the report to Import. The tickets are already created, I am just trying to bulk update the fields vs having to enter all of the information manually.

When I import it does not pull the information from the fields - what step did I miss while doing the import?

I would prefer not to share the file as we have some client information that is internal only.


Answers:
author: April Siebart
body: The import is trying to create tickets when I just want to update them.![Screenshot 2020-10-21 154108.png](https://community.atlassian.com/t5/image/serverpage/image-id/115195i125EDCCD559E6F5D/image-size/large?v=v2&px=999 "Screenshot 2020-10-21 154108.png")


Tags: advanced-roadmaps

cloud

csv

import
Advanced Roadmaps will this product come at not cost with Data Center?
Asked by Lisa Hooper:

I understand that Advanced Roadmaps will come at no cost for premium Cloud. Does it also come at no cost for Data Center?

If so, what is the timeline for it to be available?


Answers:
author: Joseph Chung Yin
body: [@Lisa Hooper](/t5/user/viewprofilepage/user-id/3072060) - As we know (we are on Jira DC), AR is a separate add-on that one has to pay for it. So it is not free.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSD Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


author: Thomas
body: Hi [@Lisa Hooper](/t5/user/viewprofilepage/user-id/3072060)

As [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) mentioned above, Advanced Roadmaps is **currently** a separate App to get from the marketplace.

This will change following some of the announcements here: <https://www.atlassian.com/migration/journey-to-cloud>, and I'd encourage you to read the Data Center part of this communication.

There is a Data Center roadmap available here: [https://www.atlassian.com/roadmap/data-center](https://www.atlassian.com/roadmap/data-center?enterprise=added-value) where you can look at \`*New products \& bundled apps*\` to see which Apps will become included with your Data Center subscription - which includes Advanced Roadmaps - so as a timeline for it.

Cheers,

Thomas

comments: author: Lisa Hooper
body: Yes, thanks. I read through it and it wasn't that clear to me. But I think I have my answer not and it's not "free" with Data Center.


Tags: advanced-roadmaps

server
Can not setup the Advanced Roadmaps App for JIRA
Asked by Timon Engelmann:

Dear Atlassian community and developers,

we just bought the app for the advanced roadmap in JIRA, since we have not the next-gen-project available.

I have tried multiple variations but it is not possible to create a roadmap, we get the following error (it's longer, but atlassian allows here maximum 20k letters):

*com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select \`configuration\`.\`ISSUE_LIMIT\`, \`configuration\`.\`HIERARCHY_ISSUE_LIMIT\`, \`configuration\`.\`PROJECT_LIMIT\` from \`AO_D9132D_CONFIGURATION\` \`configuration\` limit*


Answers:
author: Angus Russell
body: [@Timon Engelmann](/t5/user/viewprofilepage/user-id/4085993) this shouldn't happen, please file a support ticket at <https://support.atlassian.com/contact/#/> and our support engineers can help you get to the bottom of it.

Thanks,

Angus


Tags: advanced-roadmaps
nao consigo acessar site
Asked by joicy_ribeiro:

n?o consigo acessar o site  

aparece essa mensagem

N?o ? poss?vel acessar esse site {#toc-hId--354355481}
------------------------------------------------------

**trello.com** demorou muito para responder.  
Tente:

* Verificar a conex?o
* [Verificar o proxy e o firewall](chrome-error://chromewebdata/#buttons)
* Executar o Diagn?stico de Rede do Windows  
ERR_CONNECTION_TIMED_OUT


Answers:
author: Nicolas Grossi
body: [@joicy_ribeiro](/t5/user/viewprofilepage/user-id/5525299) Welcome ! How do you reach this state? elaborate please.


Tags: cloud

trello-cloud
How to Copy a Trello Board with Member Assignments Intact?
Asked by Rami Jarjour:

Hi Trello Community,

I'm looking for an update or solution to a recurring issue we've been facing.

We have a recurring board for our projects, with the same lists and specific tasks assigned to each team member. However, every time we copy the board, we have to manually re-add the members and reassign tasks on the checklists. This manual process is quite frustrating and time-consuming.

When will Trello introduce a feature to copy a board while keeping member assignments intact? Our team members are already subscribed to the workspace, so it doesn't make sense to redo this every time.

Any help, updates, or workarounds would be greatly appreciated!

#Trello #ProjectManagement #TeamCollaboration #TaskAutomation #RecurringTasks #Productivity


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Rami Jarjour](/t5/user/viewprofilepage/user-id/5525240) When you create a new board (either from scratch or copied from another board), it will be created with no board members (except for the member who created the board). So, because there are no board members, it's not possible to add members to cards, hence why your cards are being created unassigned.  

Try the following process:  
1. Create new empty board  
2. Add all members to the board  
3. Copy lists from existing board to new board

All cards, members, labels, custom fields, etc. should be copied over.  

You could automate step 3 using a board button to copy lists if that helps.


author: Nicolas Grossi
body: [@Rami Jarjour](/t5/user/viewprofilepage/user-id/5525240) There is no way to do that currently, see: <https://community.atlassian.com/t5/Trello-questions/Possible-to-copy-board-with-team-members-associated-to-the-cards/qaq-p/767994>

You might want to contact support.atlassian.com with your request as you gave a premium license.

Nicolas


Tags: automation

cloud

productivityhacks

projectmanagement

taskmanagement

teamcollaboration

trello-cloud

trellotips
Seeking Help with Trello and Zapier Integration for Project Management Automation
Asked by Tom Pieterson:

I hope this message finds you well. I am looking to integrate Trello with Zapier to enhance my workflow automation capabilities. While I am aware of the basic triggers and actions available,

I don't know that trello is one of the famous app that connects with Zapier I fount this in one blog on EasyAiz called Zapier Top Integration   
Please help me that this integration really works or not and

Has anyone implemented a similar integration? If so, could you share your experiences, any challenges you faced, and how you overcame them?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Tom Pieterson](/t5/user/viewprofilepage/user-id/5525196) what are you trying to achieve with Zapier? Are you wanting to integrate Trello with another tool?


author: milynnus
body: [@Tom Pieterson](/t5/user/viewprofilepage/user-id/5525196)

Worked with my clients using Zapier to integrate with other software. Like any tool, you need to be aware of some of the rate limits imposed by Zapier.

comments: author: Tom Pieterson
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Thanks for your relpy  
If i try to learn it on my self i think it take too much time is is any course that you suggest me which helps me in future about Zapier integration.


author: milynnus
body: [@Tom Pieterson](/t5/user/viewprofilepage/user-id/5525196)

Unless you need to write code or use their webhook to call third party api, the technique is pretty much the same for any software supported on the platform. So you just need someone to coach you on your first integration.


Tags: project-management

zapier
Is there any plan in Trello in which a minimum of 5 users?
Asked by Luisa Bengtsson:

Hello!

* Is there any plan in Trello in which a minimum of 5 users can enroll?
* Could each user have their own Trello with private boards and other boards shared with the work team?

<!-- -->

* In this scenario, should each user create their own profile and then link them all? I'm a bit confused. If each user creates their own profile, it seems that expenses would be generated for each person. The idea, however, is to create a central profile that accommodates multiple users, allowing them to maintain their own private boards while also sharing some common ones.

Thank you in advance for your help

Luisa


Answers:
author: Ste Wright
body: Hi [@Luisa Bengtsson](/t5/user/viewprofilepage/user-id/5525048)

Answers below!

* There's no specific limits for Trello user counts - you can have a free or paid instance with 1 user
* You can limit access to boards using visibility settings, see [this help page](https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/). You could then create public boards for the team. I would recommend though having the users in one Trello Workspace, rather than each user in individual ones, otherwise the public/shared boards would be more complicated to manage.
* Users will need their own unique user account each - sharing accounts would cause confusion on who is updated what, and make this setup difficult to create. It's also against Atlassian's terms of service which you agree to when you sign-up.
* But...
  * You can use Trello for free though up to 10 collaborators (which includes workspace members, guests, and pending invitations).
  * On paid tiers, you only pay for Workspace Members and Multi-board Guests. Single-board Guests are**free.** This might allow you to have some users as free guests in certain scenarios, limiting your costs? See more on how billing works for paid plans on [this help page](https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/).

Ste


author: Vongsawat
body: Firstly, Trello has a free tier.

Secondly, Trello does things a little differently than usual. In that the Free/Paid tiers are not account-based, but workspace-based.

Thirdly (Ste already mentioned this), is that workspaces will bill only members and multi-board guests.

----

So depending on your use case. You could have 5 (free) accounts in a free-tier workspace. But each account could make their own private free-tier workspace to get access to private boards. Or set up personal boards in the same workspace with just lowered visibility as Ste suggested.

Or you can set up a paid-tier workspace, with only a single member, and have everyone else be guests of the one singular shared board (so that they never become billable multi-board guests) ensuring you only pay for one account. With a second free-tier workspace for shared boards that don't get the paid features. Or multiple private free-tier workspaces for each of them to manage their own stuff (that you won't have access to)


Tags: cloud

trello-cloud
Collaboration between coworkers
Asked by Luisa Bengtsson:

Hello

Is it possible to collaborate with a colleague who already has a Trello account while also having my own separate Trello account? I'd like to access some of their boards, but I want to maintain individual boards as well. Are there ways to connect these two accounts for collaboration?

Best regards

Luisa


Answers:
author: Vronik
body: Hello

<br />

Of course, each one works with their Trello account, what is necessary to do is share the board or workspace in which the two of you are going to collaborate, therefore, one of the two must "share" what they want that the other can see

<https://trello.com/guide/enterprise/visibility>

<https://support.atlassian.com/trello/docs/sharing-links-to-cards-boards-comments-and-actions/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.

comments: author: Luisa Bengtsson
body: Thanks for your answer


Tags: cloud

trello-cloud
How do I know the Workspace Email I got Invited
Asked by Nineke Florensia Rahardja:

Hello, my superior just invite me to trello workspace yesterday from her account. And today she want me to find out which email is being used to create that workspace. How do I do this? The workspace is set to be private.


Answers:
author: Ste Wright
body: Hi [@Nineke Florensia Rahardja](/t5/user/viewprofilepage/user-id/5524754)

Not sure I understand, what email are you looking for here?

Ste


Tags: cloud

trello-cloud
Good afternoon, I have a trelo account. I want to change my tariff plan to the standard category for
Asked by ?????:

Good afternoon, I have a trelo account. I want to change my tariff plan to the standard category for $60 per year. but the system shows that I need to purchase three such licenses with a total cost of $180. how can this be solved?


Answers:
author: Ste Wright
body: Hi [@?????](/t5/user/viewprofilepage/user-id/5524985)

Welcome to the Community!

You can see what is billable for a Standard/Premium plan on [this help page](https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/):
>
> ### Who is billable in a Workspace? {#toc-hId-2143636438}
>
> * Workspace members - Anyone who is a member of the Workspace, including admins.
>
> * Multi-board guests - Anyone who is not a member of the Workspace, but has access to 2 or more boards in a single Workspace.

\^ If Trello is showing 3 billable collaborators, you'll need to either remove active workspace members, or remove any multi-board guests.

You can review collaborators here:

1. Go to Trello Home
2. Under the relevant Workspace, select *Members*
3. Toggle between members and guests using the options on the left-hand side

Ste


Tags: cloud

trello-cloud