Refreshing Remote Repositories Failed
Asked by bv520bit:

An error occurred while trying to refresh remote repositories for your account (...). You can view the server's response below.

Error Contents

Could not authorize request with the available token. Please re-authenticate.


Answers:
author: zmoha3230
body: Anyone has the solution for this issue ?


author: fgsveto_sph
body: Same here, with macOS High Sierra 10.13.6 with Sourcetree 2.7.6.

Disappointing that this still hasn't been fixed for over a year now.


author: Raluca Drian
body: I'm facing the same problem, macOS High Sierra 10.13.5 and Sourcetree 2.7.6(177).


author: Illia Smirnov
body: I have IMac and MacBook Pro. Both of them have MacOS High Sierra 10.13.5, both of them have SourceTree v.2.7.6 (177). With IMac everything cool, but MacBook have issue to refreshing remote repositories


author: joeyscarim
body: same here, sourcetree 2.7.6 (177)

I got this working again by going to preferences -\> accounts -\> edit... and connecting again.

Hoping that it stays connected

comments: author: joeyscarim
body: it doesnt stay connected. ????


author: pp_luke
body: This is happening again as of Sourcetree 2.7.6 (177) :(


author: rami_dutto
body: Same problem! Is annoying! macOS Sierra Version 10.12.6 and Sourcetree 2.7.4(175)


author: Artem Belenkov
body: Same problem macOS High Sierra version 10.13.3 (17D47) and Sourcetree version 2.7.4(174).


author: Deepak_Ingole
body: I am also getting same issues on macOS High Sierra version 10.13.4 (17E202) and Sourcetree version 2.7.3(169).

Thank you.


author: Dexter Wang
body: same problem. I've had dozens of different authentication issues and am probably going to give up bitbucket, despite the generous private repositories.


author: Joe Jiang
body: I have the same problem, I am using version 2.7.1 on Mc OS Sierra. It failed completely to load projects from remote repository(bitbucket). My suspicion is the problem might be related to the recent change that username cannot be used to logged into bitbucket anymore.


author: Ana Retamal
body: Hi! What SourceTree version are you using? There was an issue recently where some users were getting that error message, it was reported at [SRCTREE-4595](https://jira.atlassian.com/browse/SRCTREE-4595) and [SRCTREE-4708](https://jira.atlassian.com/browse/SRCTREE-4708). It's been fixed in the [latest SourceTree version](https://www.sourcetreeapp.com/).

If you're still having problems, can you let me know:

* SourceTree version
* Operating system
* Do you have a Github account added to SourceTree?

Cheers,

Ana

comments: author: Adriana Cortes
body: Hi, i just downloaded the last version 2.6.3a and this error message appears. I have a github account added to Sourcetree.

I am using a OS X El Capitan 10.11.6.


author: bv520bit
body: I've solved this problem.  
Do not use the same account name

??????????  
???????????


author: Femina Brahmbhatt
body: I am having same issue what to do I am using latest version 2.7.1 and I am using OS X EL CAPTAIN 10.12.6


author: Gurinder Randhawa
body: I'm having same issue working with SourceTree 2.7.1 and macos sierra 10.12.6


author: bit_biraz
body: Same Prob Here. This is not expected that sourcetree has released a version without doing any QA test. We are very disappoint. Its has already taken my 2days development time.


author: Aleksandr Namaniuk
body: Same issue! MacOs version: 10.13.4 (17E199) and SourceTree version: 2.7.3 (169)


author: pp_luke
body: Sourcetree 2.7.6 (177) and macOS High Sierra 10.13.5 (17F77) - it's happening again.


Tags: authentication