youngmon/atlassian-qna huggingface dataset:
How to automatically upload documents into confluence
Asked by Jeff Brittain:

I wanted to know if there was a way for confluence to automatically upload documents. Either pull from a share or FTP location. Is there a plugin?

Any help would be appreciated.


Answers:
author: Bob Swift (personal)
body: You can use [Confluence Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/CSOAP/Confluence+Command+Line+Interface) and the [addAttachment](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-addAttachment) action.


Tags: cloud

confluence-cloud
List Confluence pages with their labels besides them
Asked by Zolt?n Leh?czky:

I'd like to display pages having a certain label in a way that in the list their labels are also displayed. Much like how the Labelled content page (<https://confluence.atlassian.com/display/CONF54/Viewing+Labels+and+Labelled+Content#ViewingLabelsandLabelledContent-Usingthelabelsview>) works, but I'd embed this into a page.

Is there a macro or anything for that? Note that I'm using Confluence Cloud, so not possible to define user macros...


Answers:
author: Stephen Deutsch
body: You could use the CQL search macro:

<https://marketplace.atlassian.com/plugins/cql-search>

simply embed the CQL search macro into a page showing only the page title (and space, if you want) and showing labels, and for the query just choose "label=mylabel" where "mylabel" is the label you want to search for. Then it will show a list of pages with that label along with all the other labels on that page.

comments: author: Zolt?n Leh?czky
body: Thank you, very interesting!


Tags: cloud

confluence-cloud
In Confluence I have a Jira Macro returning Epics of Stories in the Sprint. I would like on of the columns to be the "Issues in Epic".
Asked by Kyle Smith:

I am using this query:

```
issueFunction in linkedIssuesOf("sprint in openSprints()", "has epic")
```

This returns the information I want. Now in the Macro, I am looking at the "display options" area. In "columns to display" I would like to display the "issues in Epic" but it isn't an option. When I go to my epic, there is an section with that name, so I assume it is one of the options. Am I overlooking an option or is that just not possible?


Answers:
author: JamieA
body: It seems to me that you are trying to show what's in currently open sprints, along with their Epics? And the problem is that Epics are not returned by "sprint in openSprints()", because they can span multiple sprints.

\> In "columns to display" I would like to display the "issues in Epic" but it isn't an option

Because it's not a field, it's a rendering of certain of the issue links.

As an alternative how about:

```
issueFunction in linkedIssuesOf("sprint in openSprints()", "has epic") or sprint in openSprints()
```

The first part gives you epics to active stuff, the second part gives you the active stuff.

An alternative, if you only want to show issues that have an epic link, could be:

```
issueFunction in linkedIssuesOf('issueFunction in linkedIssuesOf("sprint in openSprints()", "has epic")', 'is Epic of')
```

comments: author: Kyle Smith
body: I guess I didn't explain what I'm trying to accomplish very well. The customer likes seeing progress on Epics. And they like seeing how many stories left until the Epic is complete. So I want to have a list of the Epics that were worked on this sprint. Then I want to give all of the ID numbers of the stories in that epic (worked or not). Then, there should be a slash through the completed stories. That you should how many stories in worked epics have been completed and how many stories in worked epics haven't been completed all ordered by epic.


Tags: jira

jql
Using 5.6.3, getting blank page content when I try to edit. Other pages work fine.
Asked by Joseph VanQuakebeke:

On a single page, I cannot edit the page content. I can see the page title and the text controls and the frame for the content but it is blank and I cannot put in any text or see existing text.

If I make a copy, I can see the content and edit but once I save, I have the same issue.

I tried to restore an old version and the issue is still happening. If I go to the page parent, I can edit just fine.

I have not tried a restore on a test system of last nights backup. That is my next step. Has any one seen this before? If yes, was their a fix?

Thanks,

Joe


Answers:
author: Joseph VanQuakebeke
body: We got this fixed by finding a person who could edit the page and make a new line. Then everyone else could edit the page fine. Not sure why 1 persion could edit but no one else could, but this is fixed now.

Joe


author: Joseph VanQuakebeke
body: Just to add more information. I have had this happen in IE8, IE11, Firefox, and Chrome and cleared the cache in all the different browsers.
Is it possible to have private knowledge base (KB) articles for Service Desk Agents?
Asked by Nicholas Muldoon:

Hello,

Is it possible to have private KB articles that service desk agents can use to answer customer questions? Some integration between Confluence pages and the JIRA Service Desk agent portal that finds similar content that isn't available to the customer via the JSD portal?

Thanks,  
Nicholas Muldoon


Answers:
author: Jason Caragan
body: Hey Mate,

I think what you're asking is, can agents search for and view articles via the agent view (JIRA view) while answering a ticket? Not quite yet, but here's the JAC suggestion if you'd like to keep a watch: <https://jira.atlassian.com/browse/JSD-1788>.

As you mentioned, via the customer portal, JSD will respect Confluence page/space permissions and only reveal articles the customer has access to via the Confluence site those KB's belong to.

Cheers,   
Jason


Tags: jira-service-desk

knowledge-base
I am getting unknown macros errors when adding blueprints to confluence
Asked by Rahul Aich [Nagra]:

Hi All

I am on confluence 5.5.

I just added a couple of blueprints - Troubleshooting articles and i added a shared links blueprint.

What i observe is that there is a unknown macro widget and unknown macro details appearing.

I did not edit any of the blueprints, in fact it isrecently that i upgraded to 5.5.

Any ideas on how to get rid of this.

See screenshot.

RahulUnknown.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/I-am-getting-unknown-macros-errors-when-adding-blueprints-to/qaq-p/58555?attachment-id=8623){#link_11882e7af3c5ef}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/9829/1/Unknown.jpg){#display_11882e7af3c5ef_0}


Answers:
author: Rahul Aich [Nagra]
body: This is now resolved, page properties macro was disabled that cuased this issue


author: Guilherme V.
body: Hi Rahul,

I don't know if you are using a Cloud instance or a Server, but I've just found a similar bug report

* <https://jira.atlassian.com/browse/CONF-34047>  

The resolution for it was rebooting the service.  

If you have just upgraded from the 3.X version, you might be facing a wikimarkup issue, but to be sure, please read the following guide:

* <https://confluence.atlassian.com/display/DOC/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format>

Another thing that can be is out of date plugins, so if it's possible and available, please update your plugins in the **UPM** (\*General Configuration \>\> Managing plugins\*)  

If none of these options worked, please open a support ticket in <https://support.atlassian.com>.

Cheers


Tags: blueprint

confluence-administration
How to use macroName to search for macros with a space in the title?
Asked by Sabina H_:

If I have a macro like Deck of Cards, how do I search for it's usage via the macroName search function if there is a space in the name of the macro? I've tried every combination of quotes, dashes, etc, but it doesn't return any results. Thanks!


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Sabina,

You have to search **macroName:macro** to get results. Note that macroName ++is++ case-sensitive. For instance if I want to search for pages with the basic Cheese macro (inserts "I like cheese!" on a page), I would search **macroName:cheese** .  
image2015-7-17 12:20:15.png

You should also be aware that you can use wildcards in the macro name, so something like **macroName:ch\*** should still return you the same results. This is useful if you're not sure if the macro name contains spaces or something weird. Just do something like **macroName:deck\***  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-use-macroName-to-search-for-macros-with-a-space-in-the/qaq-p/216130?attachment-id=10584){#link_11882e90ddc6b2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/36512/1/image2015-7-17%2012%3A20%3A15.png){#display_11882e90ddc6b2_0}

comments: author: Sabina H_
body: Hi, i know how to use the macroName search function, my question is specific to macros that have spaces in the title (like Deck of Cards). Thanks!


author: Daniel Eads {unmonitored account}
body: Sorry, I omitted this initially but edited my answer after I posted - you can use a wildcard. See the last paragraph in the answer.


author: Sabina H_
body: Perfect!! Thank you so much!


author: Daniel Eads {unmonitored account}
body: Don't forget to mark as answered ;)


author: Bernd Schneider
body: Hi,

I have the same problem, but the wildcard doesn't help. We are using ScrollVersions and almost every macro concerning this is beginning with 'Scroll'. So if I want to find all pages where an export button is used, I have to find the macro 'Scroll Export Button'.

macroName: Scroll\*

finds of course everything else too. How to handle the blank? I tried everything like

macroName: Scroll Export\* -\> alle pages containg 'Export' are found too  
macroName: "Scroll Export\*" -\> nothing is found

and so on. So please help!
Cannot find page properties macro on confluence
Asked by Rahul Aich [Nagra]:

Hi

I cannot find my page properties macro on my confluence instance.

Can anyone suggest me if this is a bundled macro or i need to install any plugin for this.

Rahul


Answers:
author: Giuliano C.
body: Another good option to check would be if the add-on is enabled inside the DB with the query below, which could point the flag as 'false', in case having it disabled:

```
select BANDANAVALUE from BANDANA where BANDANAKEY = 'plugin.manager.state.Map';
```


author: Luiz Maia
body: Hi Rahul,

If you can't find the macro at the Macro insert box ("+" icon on edit page), then it's possible that the plugin for the Page Properties macro was disabled.

To check this possibility, please go to Confluence Administration \> Manage Add-ons \> Filter for **System** add-ons, and search for the **Page Properties Macro.**Make sure that all the modules for this add-on are enabled.

Let us know if this will help you or should you have any questions.

Thank you!

Kind regards,

Luiz Maia  
Atlassian Support


author: Philippe Aubin
body: Hi Rahul,

you have looked in **Insert** \> **Other Macros** \> **Page Properties** . while editing your page ?

<br />

comments: author: Rahul Aich [Nagra]
body: Yes it does not appear in other macros. What an be the reason?


author: Philippe Aubin
body: What is your confluence version ?


author: Philippe Aubin
body: And did you download it on the marketplace ?


Tags: confluence-administration
Adaptavist Survey Plugin Error when trying to access historical data
Asked by Andreas Genth:

Hello!

We just upgraded to Confluence Version 5.6.5 and also had to buy and upgrade to Adaptavist Survey plugin Version 3.3.0. In this context we had a short time in between we got the new license when we could not access survey functionality at all.

After we installed the license for V 3.3.0, everything seems to work again, but if I try to access historical responses I always get a system error.

However, access to historical responses is important for us to be able to compare response data over time.

Any idea what we can do in order to be able to access historical data again without error?

Thanks a lot for any help and Best Regards,

Andreas Genth


Answers:
author: William Zanchet [Atlassian]
body: Hello Andreas,  

Adaptavist has their own support channel as you can see here:  

<http://www.adaptavist.com/w/hosting/plugin-support/>  

Cheers,  
WZ


Tags: addon-com.adaptavist.confluence.survey
Product requirement blueprint
Asked by Rahul Aich [Nagra]:

HI

On my confluence i cannot see the blueprint product requirment when i click on the create button. I can however see the other blueprints.

Is there anything i need to do to activate this one?

I am on confluence 5.5

Rahul


Answers:
author: Rodrigo Girardi Adami
body: Hi Rahul,

I believe the module of the blueprint might not be active. Can you go to confluence admin -\> manage add ons -\> show all add ons and locate the Confluence Software Blueprints Bundle? Open his modules and check if there is some module deactivated there regarding the product requirements.

I hope this helps!

Cheers,

Rodrigo

comments: author: Rahul Aich [Nagra]
body: hi Rodrigothanks for the answer. I see that the plugin is disabled and i cannot enable it. None of the 21 modules in it can be manually enabled even. How can i install this plugin?rahul


author: Rahul Aich [Nagra]
body: I uninstalled the plugin and re-installed it and it worked.


Tags: confluence-administration
Page Tree Plugin
Asked by Grigory Khlyustov:

We have confluence 5.0.3

We want 5.4.4

Incompatible add-ons

Page Tree Plugin  
Confluence Contributors Plugin

Documentation for version 5.8 have "Page Tree Macro"

[https://confluence.atlassian.com/display/DOC/Page+Tree+Macro?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FDOC%2FPage%2BTree%2BMacro\&application=cac](https://confluence.atlassian.com/display/DOC/Page+Tree+Macro?continue=https%3A%2F%2Fconfluence.atlassian.com%2Fdisplay%2FDOC%2FPage%2BTree%2BMacro&application=cac)

This is the same function?

We need to do something to move from plugin to macro(Page Tree)?


Answers:
author: Luiz Maia
body: Hi Grigory,

Yes, this is the same. The Page Tree Plugin is responsible for generating the macro. If you disable/remove the this plugin, you'll no longer see the Page Tree Macro.

Let us know should you have any questions. Thank you!

Kind regards,

Luiz Maia  
Atlassian Support


author: lavitz slambert
body: You will not have problems, below is the page referring to Page Tree plugin for version 5.4:

<https://confluence.atlassian.com/display/CONF54/Page+Tree+Macro>

![information](/html/@4DF2F60CA30FBCA0CD7B960B5D0F871B/images/emoticons/information.png "information") Notice that in above page we replaced the \*DOC\* with CONF54, that is how you check if the latest version of the feature you see existed in one of the confluence middle versions :wink:.

What you should do is to set up a test instance to try the upgrade in there first, as you might hit other problems besides the plugin compatibility.

Lastly, make sure to backup your database and application directories before trying the upgrade.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Grigory Khlyustov
body: We need a "Page Tree Plugin"

"Page Tree Plugin" is included in the current our version confluence 5.0.7.

We want to upgrade our confluence to 5..4.4.

Confluence update check show "Page Tree Plugin" as Incompatible add-on

The documentation referred to confluence 5.8 "Page Tree Macro"

We will have problems with function "Page Tree Plugin" when upgrading from 5.0.7 to 5.4.4?


Tags: confluence-administration
log application
Asked by Hsu Yao Chang:

Dear Partners,

We install confluence by ubuntu server . ( We setup application and database server for confluence ) . We also setup AD account for confluence account . It can work in the intranet environment. Now we want to move the environment to DMZ location of firewall. We can use local account to log in confluence. But we can not login confluence by ad account. Can we find the log information about why we can not login by ad account in DMZ location . Thank you.


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Hsu,

Sounds like you may have a port blocking issue between Confluence and your AD Domain Controller. You can at least get an idea about this from your web interface - log in as the local account, go into Administration, and pull up the **User Directories** page.

If there's no firewall block, when you click **Synchronise**, your AD directory should say it was able to sync:

image2015-7-17 7:24:33.png

If there is a block in place, it will say synchronisation failed. You can verify this by looking in your application log (located at \<Confluence_HOME\>/logs/atlassian-confluence.log) and checking the entries near the bottom of the file that match when you tried to do the LDAP sync.  
[](https://community.atlassian.com/t5/Confluence-questions/log-application/qaq-p/57565?attachment-id=11373){#link_11882ee31cfe47}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/9664/1/image2015-7-17%207%3A24%3A33.png){#display_11882ee31cfe47_0}


Tags: confluence-administration
Restrict editing of a page but allow comments
Asked by Melanie O' Donovan:

We use Confluence to get our requirements specifications approved. However we just want people to be able to comment on the page but not edit the content. Is that possible?


Answers:
author: TomC
body: Hi Melanie, yes this is possible. Be sure that Space Permissions (Soace Tools\>Permissions) are set such that everyone is allowed to comment but only certain defined individuals can edit pages. One can also define editors by page-level restrictions but for entire spaces that need to be set this way, the space permission route is most efficient.
Is there a way to see the number of page views?
Asked by Amie Frisch:

This would help us determine which pages are being used the most.


Answers:
author: RPT Admin
body: Nic's right about the access logs but there's an easy workaround which we use.

The "popular Content" macro (which is definitely part of Confluence Cloud) allows you to identify the most popular pages in your spaces - or across the whole site. There are a few options, such as timeframe, number of pages to report on etc. We use it in my organisation and we find it very useful. Just create a page with the popular content macro, and restrict it so that normal wiki users can't see it.

comments: author: RPT Admin
body: Just a thought - it \*might\* rely on the space activity plugin, which is disabled by default. We raised a support call with Atlassian to get them to enable the space activity plugin. Certainly haven't noticed any performance hit since it was enabled.


author: Amie Frisch
body: I'd like to try out the Popular Content macro, but I don't see it in the full macro list. How can I find it?


author: RPT Admin
body: You may need to raise a support request and ask Atlassian to activate the space activity plugin. See <https://confluence.atlassian.com/display/ConfCloud/View+Space+Activity>


author: Nic Brough -Adaptavist-
body: Not on Cloud - you can't add the addons you need to be able to do it internally, or get to the access logs to analyse them


Tags: cloud

confluence-cloud
Do HipChat and Confluence use the same login?
Asked by Amie Frisch:

We already use HipChat, will our users have to create an additional username and password if we start to use Confluence?


Answers:
author: Nic Brough -Adaptavist-
body: No, they should be able to use the same account, assuming you put them in the right groups for Confluence.


Tags: cloud

confluence-cloud
PDF macro doesn't work on Confluence Cloud
Asked by Laurel Michaels:

I am on Confluence Cloud.

I have a PDF, 33 pages long. All in English, just a few graphics. It displays perfectly in a PDF viewer.

It doesn't display in the PDF macro (just a white block where the doc should be, but the viewer buttons show up ok).

Is this a known bug?

Is there a workaround?

Thanks,

Laurel


Answers:
author: Milo Test
body: Having the PDF "appear" on the page is, ostensibly, previewing it.

Some other things to try:

1. Try the Attachments macro to see if it displays when selected (not perfect, but perhaps workable)
2. Convert it to a LucidChart or other add-on graphic and embed it.
3. Convert it to a PowerPoint presentation and embed it.
4. Convert it to a Word doc and embed it.
5. Extract each page as a jpeg and use the Gallery macro to display all the "pages."
6. Try a few settings of the Optimize PDF tool in Acrobat.
7. Try saving as an older version PDF.


author: Laurel Michaels
body: Thanks for recommending the Attachments macro. As you say, that solution is far from perfect and looks rather unprofessional, but it does work. That's what we are going with for now.

I filed a ticket and support tells me that this is a known bug that has been around for a long time, but is still not fixed.

I appreciate your help -- thanks again.


author: Laurel Michaels
body: Thanks for your answer. I tried inserting it into a different space and got the same results. Also, I don't want to preview it, I just want the content to appear in the page.


author: Milo Test
body: Previewing PDFs seems somewhat dodgy. Try attaching it to a different space to see if it previews there.


Tags: cloud

confluence-cloud
Can you do a Liveblog on confluence?
Asked by Kelvin Del Monte:


Answers:
author: Luiz Maia
body: Hi Kelvin,

Could you please try to specify and provide some details on what you're trying to configure on Confluence?

I'd like to have a few more details so that we can confirm if it's possible or not.

We're looking forward to hearing from you. Thanks.

Kind regards,

Luiz Maia  
Atlassian Support

comments: author: Kelvin Del Monte
body: I want to have a page that we can post status updates. Just one page, not multiple pages.


author: Kelvin Del Monte
body: We will use it to post all changes that we make.


author: Steven F Behnke
body: @Luiz Maia \[Atlassian\], Kelvin is talking about something like this IMO:\* <https://www.reddit.com/live/v8j2tqin01cf>\* twitter microbloggingetc


author: Luiz Maia
body: I suggest we use the Blog Posts Macro for this. It's not specifically live, but is the closest I believe we can get:<https://confluence.atlassian.com/display/DOC/Blog+Posts+Macro>
Null pointer after upgrade to confluence 5.5
Asked by Rahul Aich [Nagra]:

Hi Guys

I recently upgraded to confluence 5.5 from 4.3.and after the upgrade i am receiving these errors.

How can i get rid of them?

I have tried disabling the Composition plugin and upgraded and then re-enabled it but it has not fixed it.

Any suggestions ?

Error formatting macro: composition-setup: java.lang.NullPointerException  
Error formatting macro: deck: java.lang.NullPointerException  
Error formatting macro: card: java.lang.NullPointerException


Answers:
author: Guilherme V.
body: Hi Rahul,  

Maybe you have some unsupported wikimarkup macro in your instance.  

Can you go to \<confluence_url\>/admin/console.action and update your content in the '**Update content with incompatible upgraded macros'** section?  

That way you will force their upgrade to **XHTML** .  

You can gather more information in the following documentation:

* <https://confluence.atlassian.com/display/DOC/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format>

<br />

<br />

Cheers,


Tags: confluence-administration
How can I sort pages decending order?
Asked by Saqeb Malik:

I have pages with dates as their titles but the latest page goes on the bottom of the list. How can I have it so the most recent page (i.e. date is on the top) without having to manually sort each time a new page is added.

Ex:

Currently default sort does this:

2015-07-01

2015-07-02

2015-07-03

Would prefer:

2015-07-03

2015-07-02

2015-07-01


Answers:
author: Thiago Zandona
body: Hey Saqeb,

In order to accomplish this you can use the Page Tree Macro. See this page below:

<https://confluence.atlassian.com/display/DOC/Page+Tree+Macro>

This macro allows you to make different sorts of your pages, and one of them is by created date.

I hope this helps.

Cheers,


Tags: confluence-administration