youngmon/atlassian-qna huggingface dataset:
Disable Comments for own Articles
Asked by Peter Maffai:

Hey there,

I'm looking for a possibility to disable the comment function under a selfmade post within confluence. I just found some dirty tricks like blocking this globaly directly in the sourcecode, but imo this is not a good option. Isn't there a way to do this within the site restrictions function?

Best regards

Huber


Answers:
author: FernandoA
body: Hi Peter,

We had a feature request raised for it in 2007. This case was updated with the resolution as won't fix within the following status:
> Hi Everyone,
>
> Thanks for all your feedback on this issue. After much discussion we've concluded we won't be implementing this feature request. Our goal is to continue to simplify the product, by focusing on building for the majority of our customers. Whilst the ability to disable comments on a specific page or blog is a completely valid feature request, we believe it just crosses the line in terms of adding an extra level of complexity to the product and is a use case that isn't catering for the majority of our customers.
>
> In saying this, there are several ways in which this can still be achieved. For example, David Simpson[has written up a blog post of how this can be done with a simple user macro on a page](http://davidsimpson.me/2011/01/23/more-flexible-commenting-in-atlassians-confluence/). Alternatively you could write a plugin to hide the comments block on a page. We welcome the plugin developer community to tackle this problem as it won't be something we will make core to the product.
>
> Thanks for your patience with this issue.
>
> Cheers,
>
> Sherif Mansour
>
> Confluence Product Manager

Here is the link for that feature request: <https://jira.atlassian.com/browse/CONF-7742>

Cheers!


Tags: cloud

confluence-cloud
Different height of table rows
Asked by Stefan Prenner:

Hello,

i have a table in a confluence-site.

If i use Firefox all rows have the same height, but if i use the Internet Explorer the height of the rows is different.

What could be the reason for this?

Thanks,

Stefan


Answers:
author: LuizA
body: Hi Stefan,

In a first moment there's no reason for this kind of behaviour but to confirm this I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and so we can perform a better investigation(if possible, please attach some screen-shots to the ticket to show the problem).

Cheers,

LJ.
Is it possible to import and export from confluence
Asked by R Breeuwsma:

Currently we are running confluence on a server external.  
But the company would like to run confluence on a server internal.

Is it possible to export the users, template and database form external to the confluence server internal?  
And if its possible, can you explain how it works?


Answers:
author: PeterKoczan
body: Hi,

I believe this documentation and the ones it links to, explains how it can be done with Confluence: <https://confluence.atlassian.com/display/DOC/Site+Backup+and+Restore>

Please let me know if this is what you were looking for.

Cheers,

Peter

comments: author: R Breeuwsma
body: that's creat but how do i get these files if they are on the online server from atlassian?  

This is the problem: Download of the backup to a custom location is currently **disabled** for security reasons. See the [documentation](http://docs.atlassian.com/confluence/docs-42/Manually+Backing+Up+The+Site) for instructions on how to change this.

I've read the information, but i can't acces these files.


author: PeterKoczan
body: allow me to correct myself on this.

here you can find a tutorial for ondemand: <https://confluence.atlassian.com/display/AOD/Exporting+wiki+data>

and: <https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+OnDemand+to+a+Confluence+Installed+Site>


author: PeterKoczan
body: Hi,

Sorry I was not aware that you are running an ondemand instance. For acquiring your XML backup, please open a ticket for the ondemand team at <http://support.atlassian.com> and they will provide you the steps and data required for you to migrate the instance to your server.


Tags: export

import
Confluence username and password
Asked by Vinay Subramanyam:

Have installed default Confluence 4x but have forgotten both the username and password, is there anyway I can retrieve both of them?


Answers:
author: LuizA
body: Hello Vins,

Just in addition to the Andre's answer, if you're using HSQL-db you can connect to the database using the DBVisualizer and so perform the procedure to restore the password to recover admin user rights, see below:

<https://confluence.atlassian.com/display/DOC/Connecting+to+HSQLDB+using+DBVisualizer>

I hope this helps!

Cheers,

LJ.


author: Andre Lehmann
body: Hi Vins,

the only way (I think) is to get access to the database and set a new password for the admin user.

More Information about that topic can be read in the Confluence Documentation:  
<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

I don't know if there is any way to make that if you are using the hsql-db.

Kind regards  
Andr?
Can i add two dynamic tasklist on one page with float left right
Asked by ajingya:

i want to have the dynamic lists where one is left aligned and other is right aligned

how can i do that


Answers:
author: Paul Greig
body: Hi Mirage,

One method to achieve this is to change 'Page Layout' (available from the far-right of the toolbar in 'Edit' mode) and select the 'Two Column' option (6th option).

This allows you to add text and images above and below, while adding your tasklist macro's within the left or right panes.

Thanks,

Paul


Tags: cloud

confluence-cloud
Problem with Metadata macro in page template (Confluence 4.1.9)
Asked by Craig Schardt:

I'm using Confluence 4.1.9 and I'm having trouble with the "metadata" macro in a page template.

I figured out that the wiki markup for this is {details} as in:

```
{details}|Field1|Some info||Field2|More info||Field3|The last info|{details}
```

I've pasted this code into a the body of a page template and it appears to work correctly when I preview the template. When I try to create a page from this template, I just get an empty Metadata macro block, like this:

![](../../../upfiles/MissingData.PNG)

The table is missing from the newly created page.

I've tried searching the knowledge base, but can't find any reports of this problem. I'm not sure if this is a bug, or if I'm doing something wrong and would appreaciate any advice.


Answers:
author: Craig Schardt
body: A coworker stumbled across a partial solution to this problem. Apparently, it will work if you use form markup inside the {details} macro. But only the fields that have a variable associated with them will show up when a page is created from the template.

Here is an example that does work in Confluence 4.1.9:

```
{details} Field1: @VAR1@Field2: @VAR2@Field3: @VAR3@{details}
```

If this is the intended behavior for this macro, it should be documented somewhere.


author: Bruna Griebeler
body: Hi Craig!

In fact, did you try typing all this data instead of pasting it on the body of the page?

If you just paste the code, since confluence 4.x changed from wiki markup to XHTML, maybe the content will not be rendered. However if you type the data it should work.

Hope it helps!

comments: author: Craig Schardt
body: Hi Bruna,

Thank you for the response, but I don't think it is a problem with pasting.

I typed the wiki markup (shown in my question) directly into the edit box for the template I created. I didn't cut-and-paste from another page.

When I preview the template, the preview looks correct and shows the table inside the metadata macro. But, when I try to create a page from the template, the table dissapears as shown in the screenshot.

I'm guessing that this is a bug in 4.1.9, but I haven't been able to test the newer versions of Confluence with the new template editor to see if it still happens. Perhaps someone with a newer version of Confluence could test it and see if it continues to be a problem?

Thank you,
"Fetch new mail" do not work
Asked by hote:

When I click "Fetch new mail"in the email page, the following message display:

Error retrieving mail from ??????????(means Administrator's mailbox of Business mailbox): Error retrieving message: \[Ljava.lang.Object; cannot be cast to com.atlassian.confluence.content.CustomContentEntityObject

After this error happened,I can just view and delete the old emails,but not get new ones.

what's more,I checked the pop configuration,it works well"Connection test successful."

Could you tell me how to resolve this?


Answers:
author: JohnA
body: Hi He Teng,

You didn't say which mail server you are using or which version of Confluence, but searching your error message brought up this bug which affects Lotus Domino and Dovecot mail servers that are connected to Confluence 4.2.x, as discussed in this bug report: <https://jira.atlassian.com/browse/CONF-26036>

If this is the case then the solution appears to be to allow the mail-user to delete emails from the mail database and the issue will disappear, as described in this knowledge base article on the subject: <https://confluence.atlassian.com/pages/viewpage.action?pageId=296093924>

If this isn't the cause of your issue then please open a ticket with [Atlassian Support](https://support.atlassian.com/) so that we can investigate this issue further and update the knowledge base article for this error with other possible causes and solutions.

All the best,  
John

comments: author: hote
body: Hi John,

Thanks for your answer that is very helpful!

Best wishes,

He Teng
Embedded .MOV files not playing
Asked by Jodie Miners:

Has anyone got any ideas as to how to get .MOV files to play.

I have confirmed that the file can be played on the PC, can be played in the browser (by uploading it to dropbox and playing it from there) and that I have Quicktime in the browser and enabled by default.

In Chrome I just get the Q image showing up.

In Firefox I just get a blank space.

<https://confluence.atlassian.com/display/DOC/Embedding+Multimedia+Content> says that .MOV files are supported.

I'm using Conf 4.3.3


Answers:
author: Jodie Miners
body: Don't Worry! It actually works - the file was just so large, that it took so long to open, I was thinking it was not working.


author: LuizA
body: Hello Jodie,

Good to know that is working, thank you for the feedback. If you need any other help just let us know and create another question here.

Cheers,

LJ.
Attach HTML page .. click on link and Open directly in new tab
Asked by wavey davey:

Can't find any help or documentation relevant to this issue.

I have HTML pages that contain text only so they are one file. I am attaching them as normal attachments. When I click on resulting link, I get a Save prompt. However, i would like the HTML file to open in another tab directly.

My PDF files open directly in new tab. But HTML files do not.

I understand there are security issues around opening HTML pages. But for our Confluence setup, I can insert a link to for exmaple <http://www.Google.com> and when clicking link it does open in new tab directly. So i didn't have to do any 'url whitelist' etc.

As alternative to attaching HTML page, I have tried to enter my file as a file path as a link to network folder eg file:\\\\pathtofile\\file.html but that doesn't seem to work at all.

Can anyone suggest how I can attach HTML files and then have them open direclty in new tab?

Thanks!


Answers:
author: wavey davey
body: Thanks Jorge, I figured a way around this. Attaching HTML files didn't allow opening in new tab only allowed user to save file.

I figured out how to do link to network file... you have to use forward slashes / instead of backward slashes \\

So file://pathtofile/file.html works fine.

I put my HTML files in a shared network folder and created links to file ... these links open in new tab!


author: Jorge Dias
body: Hi Wavey,

I'm affraid that this is not possible to perform in Ondemand.

As per our restricted functions:

\[https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand\]

HTML macros are not allowed.

Cheers,


Tags: cloud

confluence-cloud
confluence 4.3.2 upgrade issues
Asked by Anitha Parvatham:

I have issue with people search plugin after upgrading confluence from 3.5 to 4.3.2

Variable(username) in velocity template is not substituted with value.


Answers:
author: William Zanchet [Atlassian]
body: Usually this error happens, when Confluence is doing the reindex, but it's just a matter of time to the search "be back online".  

<br />

<br />

comments: author: Anitha Parvatham
body: When I click on my name from My favourite spaces in the Dashboard, I get the error (No Image Available User doesn't exist in LDAP ($username) ) but if I look for my name from the people search box, I don't see any issues.

In the Atlassian log I see the following

2012-11-29 14:08:06,166 ERROR \[http-8080-4\] \[confluence.plugin.peoplepages.LDAPPictureServlet\] doGet org.xxx.it.ldap_service.LDAPServiceException: LDAPException: No Such Object (32) No Such Object  
LDAPException: Matched DN: ou=People,dc=xxxx,dc=org  
-- url: /wiki/plugins/servlet/ldappicture \| userName: xxxxxx \| referer: [http://xxx.int.xxxx.org:8080/wiki/display/\~xxxxxxx(my](http://xxx.int.xxxx.org:8080/wiki/display/~xxxxxxx(my) name)
Confluence 4.3.3 keeps throwing error...
Asked by JDeLong:

Been working the forums all day with no luck...since upgrading my dev instance this morning (3.5.9 --\> 4.3.3) this just keeps piling into the log file. Here is a quick snip...

```
2012-11-28 13:11:06,727 ERROR [http-8001-14] [mywork.host.rest.ExceptionLogger] toResponse Exception thrown from resource -- url: /confluence/rest/mywork/latest/status/notification/count | userName: USERNAME | referer: http://SERVERNAME:8001/confluence/pages/editpage.action?pageId=9111421java.lang.NumberFormatException: For input string: "4294967295"
```

Please see the attachment (ConfluenceStackTrace.txt) for the full trace...any ideas? I can't seem to find anything that ISN'T working within the app...but this is making the log files very large.

Thanks in advance,

Jeff


Answers:
author: JohnA
body: Hi Jeff,

The first thing I'd suggest you try is clearing your plugin caches because I see a few things that appear to be pointing in that direction, so please follow the steps outlined in the following document to see whether this resolves the problem: <https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>

If this doesn't resolve your issue then create a ticket with [Atlassian Support](https://support.atlassian.com/) so we can investigate this issue further and help get this issue fixed for you.

All the best,  
John

comments: author: JDeLong
body: Thank you ! Looks like it was a combination of the cache as well as one plugin that was no supported in this verison. Uninstalled the plugin, shutdown, killed those directories, started up and no more errors.
Move confluence
Asked by premtemp:

Hello,

I have install Confluence on my server using MYSQL. Both application are on the same server (win 2008 R2 64 bit). I would like to move to a better server.

The new server has the same OS and same Database server.

Can you provide a procedure and how to perform the move

here is what I have done :

1: Back up the database (confluence)

2: ZIP the Atlassian folder . this contains 2 sub folder Application data and confluence

3: restore the database on the new server

Thanks for your help


Answers:
author: PeterKoczan
body: Hi,

I believe the following documentation exactly defines what you are looking for:

<https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers>

Please let me know if this was helpful for you.

Cheers,

Peter


Tags: migration
Licence Tipe
Asked by Mariano Jurich:

Good Morning, i have a comercial server unlimited licence and y want to buy a

HTML Plugin for Confluence {#toc-hId--1331282318}
-------------------------------------------------

My question is: CAN I BUY ANY LICENSE OF THE LIST? or i must buy "**for Confluence 2000+ Users** \[US $450\]"??

Thanks!

<br />


Answers:
author: David Toussaint _Communardo_
body: Hi, usualy the license of the plugin must match the license of the server (Confluence in this case). Same here: "Must match Atlassian license. Prices in USD. [Learn more.](https://marketplace.atlassian.com/plugins/org.swift.confluence.html/version/220/pricing)" (below the table with the prices)  

<https://marketplace.atlassian.com/plugins/org.swift.confluence.html>

Hope that helps? Cheers, David


Tags: atlassian-support

confluence-app
Like failed
Asked by Jason Friedman:

Version 4.3.2.

I clicked on \*Like\* at the bottom of the page and I see the red exclamation point which, if hovered over, says \*Like failed.\*.

If I refresh the page I see that my like was not recorded. Permissions on this space are wide-open (anyone logged in can do anything).


Answers:
author: nriley
body: Seems like this might be related to the issue described here: <https://confluence.atlassian.com/pages/viewpage.action?pageId=306349391>

More info can be found here: <https://jira.atlassian.com/browse/CONF-15614>

Hope this helps!

comments: author: Jason Friedman
body: Good thought, but I do not think that is the problem.

```
mysql&gt; SELECT * FROM FOLLOW_CONNECTIONS WHERE LOWER(FOLLOWEE) NOT IN (SELECT lower_user_name FROM cwd_user);Empty set (0.00 sec)
```


author: nriley
body: In that case, the standard strategy of temporarily disabling third-party plugins/customizations/etc. would be my next suggestion.

Most likely if the calls that are being made when you click 'Like' are failing, your logs will be able to shed some further light on the issue?


author: Jason Friedman
body: (like_stack_trace.log)

Thanks, Neal, logs attached.


author: Jason Friedman
body: Thanks, Neal, stack trace attached.


author: Jason Friedman
body: Well, tried to attach. Strange.


author: nriley
body: This might best be handled by opening a support ticket at <http://support.atlassian.com> so our engineers can help you get to the bottom of this.


author: Jason Friedman
body: ![](../../upfiles/like_failed.png)

I have attached a screenshot.


Tags: like
Template labels can not be deleted.
Asked by Nawaz Quadri:

Once I create a page template, and associate labels with it, We can not delete the label. Lets say while creating a template I gave the label as 'test' and saved it. Now I wanted to delete the 'test' label and give a new label called 'try and run'. But if I edit the label and add the new label 'try and run', and save it, I still see 'test' label along with 'try and run' label for that template.

So the old labels become never deleting for a template.

Is this a bug or the behavior is not an issue?


Answers:
author: hsuhailah
body: Seems like you're hitting a bug: [https://jira.atlassian.com/browse/CONF-25327](https://jira.atlassian.com/browse/CONF-25327.). It is fixed in Confluence 4.3. This bug is causing the created label to multiply and also it's impossible to delete the existing labels. The only workaround is to delete the page template, and recreate it again. To eliminate this issue entirely, I'd suggest for an upgrade to the latest Confluence version.
Excel read only protected view not available in Confluence 4.3.3
Asked by sap:

Hi,

We recently upgraded to confluence 4.3.3. We are using office 2010.Earlier in the previous version of confluence viz.,confluence 3.5.13 we could open an excel document in protected view.

However in the recent confluence version ,on clicking an excel we only get an option to "save"it.

Is it possible to have the read only view in the latest version as well??

Thanks,

Sandeep


Answers:
author: sap
body: I found that similar issue has also been raised by some other confluence users as well.

Please find this issue mentioned in the below link:-

https://confluence.atlassian.com/pages/viewpage.action?pageId=311920262.

A ticket is already pending with atlassian support regarding this issue. However they haven't responded regarding any plans or timeframe for the fix.

https://jira.atlassian.com/browse/CONF-26994


author: sap
body: Hi LJ,

I went through this document but couldnt find out anything that could be a cause for my problem.

Regards,

Sandeep


author: LuizA
body: Hello Sandeep,

Probably it's a configuration in the Office Connector that you need to set, I think this is possible. I would suggest you to check the Office connector documentation in order to achieve this goal, see below:

<https://confluence.atlassian.com/display/DOC/Configuring+the+Office+Connector>

I hope this helps

Cheers,

LJ.

comments: author: sap
body: Hi Lj,

The office connector plugin already comes bundled with confluence version.When i checked i found that all the modules are enabled and also the settings look good.

Could you please let me know if there is any other workaround?

Regards,

Sandeep
Automatic windows service does not run after Upgrade to confluence 4.3.3
Asked by Erik Elman:

Just recently performed upgrade to Confluence 4.3.3. Running via startup.bat works with no problem.

Install windows service via command service.bat install Confluence and install runs without an error.

Tried starting the created Confluence service, but it does not work, it comes up with this error below

Windows could not start the Apache Tomcat Confluence on Local Computer. For more information, review the System Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 0.

<br />


Answers:
author: Erik Elman
body: Remove confluence service

Re-install JDK (by uninstalling JDK and install latest JDK on Java website)

Install confluence service

Change confluence service on AD account

Start confluence service and verify your wiki website.

Cheers,


author: Karl Yan
body: Just use 32bit JDK

if you check the commmons-daemon.log you will see

\>\>\>

\[2012-12-06 18:40:22\] \[info\] Running 'Confluence' Service...

\[2012-12-06 18:40:22\] \[info\] Starting service...

\[2012-12-06 18:40:22\] \[error\] %1 is not a valid Win32 application.

\[2012-12-06 18:40:22\] \[error\] Failed creating java C:\\Program Files\\Java\\jdk1.7.0_09\\jre\\bin\\server\\jvm.dll

\<\<\<

this means

**Problem with 64-bit Windows**

If you are running 64-bit Windows, please note that Apache Tomcat cannot run as a Windows service if you are using a 64-bit JDK. **Please ensure that you are using a 32-bit JDK** . Refer to our [knowledge base article](https://confluence.atlassian.com/display/CONFKB/Problems+Installing+Confluence+as+a+Service+on+Windows+64bit) for more information.

comments: author: Harry Chan
body: I couldn't see anything in the OP in relation to a 64-bit Windows and[/](http://www.cloudshards.com/confluencehosting.php)or 64[-](http://www.cloudshards.com/jirahosting.php)bit JDK. How did you find this out? Are we sure this is the source of the problem[?](http://www.cloudshards.com)

The OP needs to provide more information on environment and setup.


author: Guillermo Villasana
body: Thank you very much for your answer. It helped me a lot. The problem was the JDK 64 bits. I installed JDK 32 bits (without uninstalling JDK64 bits). My configuration is Windows 2008 64 bits, JDK 32 bits, Tomcat 7, Confluence 5.5 (from zip file)


Tags: upgrade