youngmon/atlassian-qna huggingface dataset:
In Jira Align - Feature Owner changed to incorrect Owner
Asked by Theodore Gill:

In Jira Align - Feature Owner changed to incorrect Owner. The Audit Log is not capturing this change.


Answers:
author: Shannon Wright
body: Is this feature synced to Jira?  
If syncing from Jira, does it get created in Align with Owner blank?  
If not synced from Jira and created in Align, does it show the correct owner at first and then change?


author: Raja Shekher
body: Hi [@Theodore Gill](/t5/user/viewprofilepage/user-id/4889486) - Could you please help to understand, do you have any JIRA Align and JIRA Integration in place?

Audit log is available for the JIRA Align. For example: when the Feature is created will display the following events.

1. Who created the Feature
2. Timestamp
3. How was it added from Solution Layer or directly
4. Program related info
5. State
6. Type
7. Member Weeks
8. Estimation
9. Points

Regards,

Raja


Tags: cloud
JIRA Calendar: Can i have something repeat every 2 weeks?
Asked by Donna Arcand:

Being that we run 2 week sprint cycles, i'd like to setup the calendar to repeat events every 2 weeks .

I can repeat every week on a day, or on a certain day a month.. but if i want to have a repeating calendar event for the retrospective or sprint planning. I can't skip a week?

is there a workaround for this?


Answers:
author: Meraj Khan
body: We are completed ru 2 week the many more complete run about him 4 run 2 week that's it

comments: author: Meraj Khan
body: What happened
Hide 'Canceled' issues from Jira plan
Asked by Alvaro Landin:

Good afternoon,

I need to know how to hide any kind of issue marked as 'Cancelled' from a Jira plan. I still want to see doe example tasks or stories marked as 'Done' inside an ongoing epic but I will like to hide does issues marked as 'Cancelled'.

Thanks in advance!


Answers:
author: Carla Ann Rowland
body: It depends on how your plan is pulling the data from your Jira project. If it is a filter then have the criteria status not in (canceled, cancelled) from within the filter. You can also edit the filter on your plan board filter ![plan filter snapshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/279887i450102FB64E64E2E/image-size/large?v=v2&px=999 "plan filter snapshot.png")

for statuses--- click on status and removed checkmark from canceled and leave the check mark for the other Done category statuses.

comments: author: Alvaro Landin
body: Thanks!


Tags: advanced-roadmaps
Selling add-ons
Asked by Anna Konieczna:

Hello,

Is it possible to buy add-ons to JIRA Server beyond Atlassian Marketplace?

Is it possible to sell my own add-ons to JIRA beyond Atlassian Marketplace?

Are there any sanctions from Atlassian?


Answers:
author: Nic Brough -Adaptavist-
body: Laura and Jack have already given you most of what you need, but I wanted to add:

* You can't sell Cloud apps outside the Marketplace - apps can only be installed on Cloud via there!
* Atlassian doesn't have a problem with people who sell apps outside the Marketplace. The only "sanction" I've seen is that it will usually block you from becoming a partner of any type (Solution, Marketplace, Platform, etc.), until you move them to the Marketplace.
* You're fine if your application is not something that "plugs into" an Atlassian system. If for example, I wrote "Mr Flibble's diary extension for Jira", then if it were a .jar or .obr file that you used the UPM to install into Jira, then that's a plugin. If it's an application that runs as a separate service and talks to Jira over its REST API, then it's not a plugin, so it's all good to sell separately.
* Technically, Atlassian does **not** support anything that has **any** 3rd party apps installed. The worst case is that their support team can tell you "We can't help until you remove all the 3rd party apps", but I've never heard of them having to go that far. (And of course in 6 months, that changes for Server to "nope because Server is not supported")

The cynic (meaning "realist") within me is actually expecting a lot of after-life work to go to partners next February, with declining numbers of Server -\> Cloud migrations as most people want to move before the deadline, I suspect a lot of partners will pick up "We're staying on Server for a while longer, unsupported by Atlassian, can we ask you for help?". Many partners will say "yes"!


author: Laura Campbell _Seibert Media_
body: Hello [@Anna Konieczna](/t5/user/viewprofilepage/user-id/4898163) ,

I know there are a few Marketplace Partners that have shared that they will continue selling licenses to their Server app products, albeit outside of Atlassian's Marketplace. You will need to check out the website or contact the companies behind the apps you would like to renew beyond the end of Server support.

As for selling apps outside of the Marketplace, if you don't list the app on the Marketplace, it would appear you aren't required to abide by the Marketplace Partner Agreement.

comments: author: Jack Brickey
body: It would be interesting if these apps would pop up on other storefronts.


author: Jack Brickey
body: Given Jira is based off open source and has published APIs I'm sure it is possible to apply addon or create and sell. However the issue is going to be the unavailability of a marketplace to market/sell I would guess. The other big issue is support. I would have to assume that admins are going to be quite reluctant to add apps in an unsupported environment.

disclaimer - this is all just my opinion not based on documented facts.
How do you temporarily hide the hierarchy on a plan?
Asked by Mark Poncelet:

Given a hierarchy like this:  

Initiative -\> Project -\> Epic -\> Story

We want to create most of our plans showing the hierarchy, with projects nested under initiatives, and epics under projects, etc. This works great when setting the parent of each issue type.

However, we also want to create a plan where only Epics are listed so that we can order them by rank and drag and drop the Epics to adjust their rank.

Our problem is that once we give all those issue types a parent, they're always nested whenever we create a new plan, even if we hide the Initiative and Project custom issue types from the plan.

Is there a way to create a plan that creates a flat list of Epics that we can adjust the rank on?


Answers:
author: Joseph Chung Yin
body: [@Mark Poncelet](/t5/user/viewprofilepage/user-id/5157523) -

This is simple, you just need to change the change the Hierarchy filter to start with Epic and not Initiative -

Example:

![2023-09-06_13-57-52.png](https://community.atlassian.com/t5/image/serverpage/image-id/279183iC7C03BC03473B36D/image-size/large?v=v2&px=999 "2023-09-06_13-57-52.png")

However, if you want a plan to exclude Initiative by default, then you need to configure your issue sources to not to pull in the issue type from the project.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Mark Poncelet
body: Thank you for your help! This was exactly what we needed. For anyone who may come across this with the same question, here's the setup that we made that works:  

We created one plan with a board for the issue source. This board only shows epics, stories and tasks, which prevents the issue types that are higher up in the hierarchy from being shown. This is the plan we use to drag and drop epics to adjust their rank, just as you might do in a board's backlog for adjusting the rank of stories and tasks.

Next, we created a filter that included the full hierarchy for a second plan. The second plan shows the parent-child relationship for our issues for the full hierarchy. Sprints can't be set (since you can only do that if a board is your issue source) but you can still see the sprint that an item has been set to. There's just a little "Ext" bubble next to it to remind you that the sprint information is external to the plan.

So now our workflow involves opening two plans. The first plan is for setting ranks on epics, and the second plan is for telling our business story with the full hierarchical relationship, release milestones, and so on.


Tags: advanced-roadmaps

cloud

jira-software-cloud
Is that possible to create a list of pages along with their depency usage/artefacts
Asked by Deepak Chandrashekar Naik:

Is there macro or macro with CQL to list all pages under particular blank page along with their dependency usage/artefacts where those pages are used as dependency

e.g.: If page A is mapped to or used as dependency to page 1, page 2, Page 3 and page B is used as dependency for page 4, page 5, page 6

Then i want a table with page A \& B in first column, page 1, 2, 3 and page 4, 5, 6 are in second column and contact details of page 1,2,3,4,5,6 in thirsd column.

Is that possible?


Answers:
author: Daniel Capizzi
body: Hi [@Deepak Chandrashekar Naik](/t5/user/viewprofilepage/user-id/5122681)

I think by searching for the term "dependency" you've found the Advanced Roadmaps space in the Atlassian Community, but I understand your question is about the Confluence pages which not many people in this space will know about unfortunately.

I'd recommend reposting in the Confluence space where someone highly knowledgeable in this area is more likely to see your question.

<https://community.atlassian.com/t5/Confluence/ct-p/confluence>

Sorry about the redirect!

Cheers,

Daniel

comments: author: Deepak Chandrashekar Naik
body: Hello [@Daniel Capizzi](/t5/user/viewprofilepage/user-id/4481232) thank you for the support. I will repost in the community


Tags: advanced-roadmaps

server
Excel file sent automatically by email
Asked by Monica I. Velazquez M.:

I want the excel of a filter already created and saved to be sent automatically by email with Jira Cloud.  
Does anyone know how to do it?


Answers:
author: Levente Szabo _Midori_
body: [@Monica I. Velazquez M.](/t5/user/viewprofilepage/user-id/2403355)

This is possible with [Better Excel Automation,](https://marketplace.atlassian.com/apps/1212797/better-excel-automation-for-jira-free?hosting=cloud&tab=overview) a free counterpart app for [Better Excel Exporter for Jira](https://marketplace.atlassian.com/apps/1212652/better-excel-exporter-for-jira?hosting=cloud&tab=overview).

It is available for for both Jira Data Center and [Jira Cloud](https://marketplace.atlassian.com/apps/1212797/better-excel-automation-for-jira-free?hosting=cloud&tab=overview)!

*(Please note that Better Excel Automation is a free, Better Excel Exporter is a paid app and I'm part of the team supporting and developing these apps.)*


author: Joseph Chung Yin
body: [@Monica I. Velazquez M.](/t5/user/viewprofilepage/user-id/2403355) -

Hi Monica:

Can you provide a bit more information on your ask - What do you mean by "the Excel of a filter already created/saved to be sent out via email"\>

Typically, you can share the Excel (CSV) generated against AR plan. The exported file is outside of Jira env once it is exported.

Reference Link on generated CSV export - <https://support.atlassian.com/jira-software-cloud/docs/export-advanced-roadmaps-plan-data-as-csv/>

Here are links on how to share your plan data with others -

CLOUD env - <https://support.atlassian.com/jira-software-cloud/docs/share-and-export-your-advanced-roadmaps-plan/>

DC env - <https://confluence.atlassian.com/jirasoftwareserver/share-plan-and-export-data-1044784271.html>

I am not aware of any automation design to send the exported CSV file via email from the Jira env.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.


Tags: jira-software

jira-software-cloud

jira-software-server
Data quality check in Jira
Asked by Mayur Gaikwad_Tech PMO:

Hi,

Over a period of time, we have created 500+ custom fields with tons of automations across different project tracks in Jira Software. Is there a way to keep tap on data quality metrics on such custom fields or automations?

Like is correct data getting stored or are all automations firing correctly and if not, what impact is it making on data points?


Answers:
author: Fron Flower
body: Here are a few suggestions for keeping track of data quality and automation metrics for custom fields in Jira:

- Set up regular audits of your custom fields to spot check data accuracy and look for anomalies. You can pull reports in Jira to analyze custom field usage and data over time.

- For critical custom fields, build validations into the creation/edit forms to prevent bad data from being entered. Jira has various validators you can use.

- Monitor errors in your automation logs to see if any automations are failing or behaving unexpectedly. Set up alerts for increased errors.

- Track key metrics over time - like number of issues with a custom field populated, number of automations run, number of errors, etc. Use this to spot trends.

- Survey teams on their experience with custom fields and automations. Gather feedback on data quality or issues.

- Set SLAs for resolution time on identified data quality issues. Track how long it takes your team to investigate and fix problems.

- Consider adding data quality tests in your QA process when releasing changes that may impact custom fields or automations.

The key is taking a proactive approach to monitoring custom field data and automation performance. Leverage Jira's reporting capabilities, track key metrics, and stay on top of user feedback. This will allow you to catch any data quality issues early.

comments: author: Carlos Garcia Navarro
body: Hi [@Mayur Gaikwad_Tech PMO](/t5/user/viewprofilepage/user-id/5072221)

I'd also recommend to check if all these fields are used or relevant. Too many custom fields can impact performance and make maintenance harder. This post has good suggestions on how to check that: <https://community.atlassian.com/t5/Jira-Software-questions/How-to-get-list-of-all-fields-that-were-never-used-in-Jira/qaq-p/1827108>


Tags: advanced-roadmaps

cloud

jira-software-cloud
Issue limit
Asked by Sorin Julman:

Hi,

I've been trying to create a plan from my project - to capture the Initiative -- \> Feature -- \> Epic --- \> Story overall picture and progress.

The problem is that when choosing the source - no matter if I use the project or the scrum board, it doesn't capture more than 300 issues. The current number of issues in the project is \~900.

Any thoughts of why this limitation?

Thanks  
Sorin


Answers:
author: Daniel Capizzi
body: Hi [@Sorin Julman](/t5/user/viewprofilepage/user-id/5273498)

Joseph has given a great answer here about the issue limits for a plan and how it's likely that issues are missing from your plan, rather than hitting a limit - I completely agree this is likely the case.

A bit of extra info that may help you here:

- The most common reason that issues aren't showing up in a plan is that they're marked as "Done". By default, if an issue has been marked done for longer than 30 days then it will be excluded from your plan.

- We've recently rolled out a feature called "Find Your Issue" which can help identify why issues aren't showing up in your plan. To use it just click "Plan settings" -\> "Find your issue" in the plan sidebar. You can then put in the issue key of any issue which you *expect* to be in appearing but isn't, and you'll get information about why it isn't showing up and how to make it appear.

Please let me know if I can help out with this at all or if you have any other questions!

Cheers,

Daniel

comments: author: Sorin Julman
body: Thanks Daniel.

Indeed, as I was replying to Joseph, the "issue" was the 30 days limit for "Done" issues.  
Increased to 1,000 days and everything is OK!

Thanks for your reply and help!

Cheers,  
Sorin


author: Joseph Chung Yin
body: [@Sorin Julman](/t5/user/viewprofilepage/user-id/5273498) -

Based on my understanding, each plan (by default) has a issue limits of 5000. Since your plan's issue source has a count under this limitation, you need to review the following reference links to determine if why issues are missing from your plan - (even though those links are referencing Jira on-prems env, but the same rule checks apply to the Cloud env.)

<https://confluence.atlassian.com/jirasoftwareserver0904/troubleshoot-missing-issues-in-advanced-roadmaps-1188765861.html>

<https://confluence.atlassian.com/roadmaps-kb/completed-issues-missing-from-advanced-roadmap-plans-1026034046.html>

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Sorin Julman
body: Thanks Joseph for the reply

It looks like the "issue" with the missing issues was them being done for more than 30 days.  
AND me not knowing where to change that limit :-)   

Increased the limit to 1,000 days - and "magically" I now have all my (current) 886 issues displayed!

Thanks a lot for your help!

Cheers,  
Sorin


Tags: advanced-roadmaps

jira-software

jira-software-cloud

jira-software-server
Looking for recommendations / best practice on setting up plans with 20+ teams
Asked by Andrew Frayling:

Hi all,

We're just getting started with Advanced Roadmaps and I'm looking for some advice / recommendations / best practices when setting up plans with 20+ teams that are working on 10+ products at any one time.

Looking at the performance recommendations at <https://confluence.atlassian.com/jirakb/how-to-improve-performance-for-advanced-roadmaps-1168857152.html> it advises not using more than 4 issue sources, so configuring a plan to use 20+ scrum boards doesn't seem like it's going to be viable. What we've done instead is create a single scrum board that looks across all 20+ teams and just 1 product and this seems reasonably performant (it's not great, but is usable), but the capacity planning piece is a mess because it's duplicating every sprint for every team.

![Capacity Planning.png](https://community.atlassian.com/t5/image/serverpage/image-id/275768iDBA10B52A5255EA9/image-size/large?v=v2&px=999 "Capacity Planning.png")

Thinking we might have to set things up with:

* A separate plan for every team to do the capacity management piece
* A separate plan for every product that pulls in all team (but forget trying to do capacity management on that plan)
* A program that pulls in every product plan

Does that sound sensible?

Every demo I've seen of Advanced Roadmaps has very simple team/project structures (I think the max I've seen is 4 teams on one plan and they were all working on just 1 product), but we're a little bit more complicated than that and we're having some issues figuring out how to make Advanced Roadmaps work for us.

Thanks,

Andrew.


Answers:
author: Mark Segall
body: Hi [@Andrew Frayling](/t5/user/viewprofilepage/user-id/781485) - You're hitting on the limitation of Advanced Roadmaps. I would imagine you're also going to start hitting the 5k issue limitation with 20+ teams.

I think you're on the right track by creating various plans based upon the insights you need at any given point. I have taken similar approaches with my clients dealing with multiple interconnected teams/products.

Atlassian does offer Jira Align. However, to get the most out of the additional investment it would require, your teams should be well into adoption of a agile at scale methodology.

comments: author: Andrew Frayling
body: Thanks [@Mark Segall](/t5/user/viewprofilepage/user-id/4666637) , thanks for the confirmation on the reality check that Advanced Roadmaps has some limitations once you get past a certain size or level of complexity.

We were definitely hitting the 5K issue limitation when I tried putting everything on 1 plan, but splitting plans by product seems to be keeping us under that limit at the moment. I'll continue with the splitting plans approach for now as I think that still has some value in being able to see an individual product roadmap and whether that product is on or off track.

We're 3 years into SAFe so have been agile at scale for a while, but not sure I could get budget approval for Jira Align right now.

Cheers,

Andrew.


Tags: advanced-roadmaps

server
Sprint Overstated
Asked by Kevin.Bruce:

Hi, hoping someone can help with this query.

I have a team which is showing on JIRA Plans as having 118 story points assigned to the sprint. However when I view the sprint the team only has 80 points in the sprint.

Does anyone know how I can get the story points on the Plans view to be updated correctly?![JIRA Blacklog Sprint.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/275698i34464340D549B230/image-size/large?v=v2&px=999 "JIRA Blacklog Sprint.JPG")![JIRA Plans Sprint Capacity.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/275699i5DC158D273441EDD/image-size/large?v=v2&px=999 "JIRA Plans Sprint Capacity.JPG")


Answers:
author: Jean-Emmanuel BANQUEY
body: Hi [@Kevin.Bruce](/t5/user/viewprofilepage/user-id/5288410)

The 38 points are on the Done issues.   
You should clear the Sprint field and/or fill the Resolution field as Done (not the status) on these issues (only possible during a status transition ! you'll have to modify the transition to Done with a post-action)

Watch out also "16 issues not assigned to sprint" probably means it will not be taken into account when you'll start the sprint.

Hope it'll helps !

comments: author: Kevin.Bruce
body: thanks [@Jean-Emmanuel BANQUEY](/t5/user/viewprofilepage/user-id/4884192) - do you know how I can filter to see the "16 issues not assigned to sprint"?


author: Jean-Emmanuel BANQUEY
body: Hi [@Kevin.Bruce](/t5/user/viewprofilepage/user-id/5288410)

Did you try to click on the first link jjust below "View backlog in Jira"

I think it should be ok with a specific focus on green statused issues.


author: Simon Carroll
body: Have your Jira project admin check the sprint board as it may have statuses like - descoped or duplicates etc. not being visible when you are looking at the sprint itself.

If you run an issue report for the team where sprint = {your specific sprint} then this might highlight as well where the missing 38 points are.


Tags: advanced-roadmaps

cloud
Progress story points and issue count is not matching with the actual stories under the epic
Asked by Ken Ng:

We have an epic with many stories, most of them are closed and 1 is open. When we hover over the "Progress (story points)" it shows 0 for completed and 0 for remaining.

As you can see I opened the EPIC and there are many closed stories/tasks. There is also 1 OPEN. Any ideas why this data is not reflected with what is being shown in the epic detailed view ?

![Portfolio Plan View.png](https://community.atlassian.com/t5/image/serverpage/image-id/275573iCE5073F36B5A47C3/image-size/large?v=v2&px=999 "Portfolio Plan View.png")![EPIC VIew.png](https://community.atlassian.com/t5/image/serverpage/image-id/275574i342958EB5023F3F6/image-size/large?v=v2&px=999 "EPIC VIew.png")


Answers:
author: Florian Bonniec
body: Hi [@Ken Ng](/t5/user/viewprofilepage/user-id/3072856)

Are those tasks estimated ? Have configured Estimation on the board they are worked on ? have you import the board as Data Source or have you use the project or filter ?

<br />

regards

comments: author: Ken Ng
body: Just went to confirm and it is imported as board, and I don't see estimated hours in the stories/tasks.


author: Ken Ng
body: [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) , so in order for us to see the proper values , we need to have stories, tasks with estimated hours and actual hours data. What about the data source ? Should we be using the filter over the board ?


author: Florian Bonniec
body: estimated hours shout be Original Estimate, actual hours data should be the time people log in the ticket it can be found in Time Spent field.

<br />

Regards


Tags: advanced-roadmaps

server