youngmon/atlassian-qna huggingface dataset:
Can I change page restrictions using Confluence app?
Asked by Belinda Tenni:

Hi, I'm using the confluence app on my iPhone, can I change page restrictions using the app? I'd like to add some people to the page permissions.


Answers:
author: Brant Schroeder
body: If you edit the page the top menu bar will have a lock icon that you can click to edit page restrictions.

comments: author: Belinda Tenni
body: Thanks, I can see this, but how do I actually 'add' a name using the app? :-)


author: Brant Schroeder
body: Are you on the free plan? If you are then you will not have the ability to add page restrictions. If you are not when you click on the lock icon you will need to select only some can view and edit and then you will be able to add individuals and their permission level.


Tags: cloud
Space shortcuts section is missing
Asked by Kathryn Reddie:

I am going through each of our team spaces and archiving, and then adding a space shortcut to the archived space.

Which is working great, except for one.

I cannot see, nor work out how to add, the space short cut section.

Any ideas on how to get it back?

Thanks.

Kathryn.


Answers:
author: Kathryn Reddie
body: I've solved my own issue.

There were custom settings applied, and when reverting back to normal settings voila! It's back.

Thanks me. :)

comments: author: Will Smith _old_
body: Congrats to you. What settings did you find inhibited the shortcuts section from appearing?


Tags: confluence-server

server
Companion App Won't Launch
Asked by John Solt:

My company recently updated to version 7.7.2 and we have lost the ability to edit embedded Excel spreadsheets. I was prompted to download and install the Atlassian Companion app and I did that, but it will not launch in any web browser I use.


Answers:
author: Alex K
body: Hi [@John Solt](/t5/user/viewprofilepage/user-id/4095336) ,

Do you see any error flag/messages in Confluence after you click the "Edit" button?

If not, do you see your web browser prompting you to open a link in Atlassian Companion after you click the edit button?

For example, in Chrome you should see the following prompt:

![open-in-companion.png](https://community.atlassian.com/t5/image/serverpage/image-id/111410i318E3B0E037C5F7B/image-dimensions/401x131?v=v2 "open-in-companion.png")

If you are selecting "Open Atlassian Companion" and it is not working, then we will have to dig into the Companion logfile to see if you are getting any errors. Do you see the Companion icon in your tray? If you click on it you can access the log through the View Logs menu item.

Also, could I just check that the 7.7.2 instance is a production instance with a valid certificate?

Thanks,  
Alex

comments: author: John Solt
body: I am getting the dialup box you shared, but when I click open no application opens. My IT team gave me admin access and uninstalled/reinstalled the app and we got the same result.

Can you give me the location of the log files that I can upload so you can take a look?


author: Alex K
body: Hi [@John Solt](/t5/user/viewprofilepage/user-id/4095336) ,

Do you see the Companion tray icon (Atlassian logo)? To access the logs, click the tray icon then click "View Logs" from the menu. This will open the directory that contains the companion.log file, you can open that file with a text editor.

Regards,  
Alex


Tags: confluence-server

server
can email addresses be blocked from submitting tickets on jira?
Asked by Winston Bennett:

Tickets from one of our users are not being created in Jira when they email the designated email address. The user's directory is on a delegated LDAP authentication system. We are thinking that somehow their email address has been black listed because other users can submit tickets in this manner.


Answers:
author: Niranjan
body: Hi [@Winston Bennett](/t5/user/viewprofilepage/user-id/4094831) ,

Can the user manually create issues in JIRA? Kindly check if

* User has create and browse issue permission in the project
* Email address mapped to the user is correct

comments: author: Winston Bennett
body: Thank you for your reply!

No they can not manually create tickets as their account is inactive. However other inactive users are able to create tickets just by emailing the specified email address.


author: Niranjan
body: Hi [@Winston Bennett](/t5/user/viewprofilepage/user-id/4094831) ,

Inactive users will not be able to create tickets via email. Interesting to know that other inactive users are able to create issues via email. Here is a open bug

<https://jira.atlassian.com/browse/JRACLOUD-36497>

<https://jira.atlassian.com/browse/JRASERVER-36497>?

If you have default reporter, you should be able to have tickets created, however that does not work.

If you can update the email address of the inactive user , then it might work. The issues may get created with the default reporter.


author: Winston Bennett
body: Thanks! We are using a reporter for issues. How would i update that users email? like in what way are you talking about?


author: Niranjan
body: I am referring to an update to user's profile. If you can update email address of the inactive user, that may work.


Tags: cloud

confluence-cloud
Experience with fix and updates?
Asked by Jaime Murillo:

in case a vulnerability is found,   
how long would it take to have it fixed by the atlassian team?

or to release a new version?


Answers:
author: Andy Heinzer
body: Hi Jaime,

Vulnerabilities come in all shapes and sizes. So the answer here does depend on what kind of vulnerability this is. We have defined a [Security Bug Fix Policy](https://www.atlassian.com/trust/security/bug-fix-policy) that explains how we evaluate a security bug's CVSS (v2 and v3) scores. Those scores will determine the timeframe in which Atlassian expects to provide a fix.

I'd also recommend checking out our [Security Advisory Publishing Policy](https://www.atlassian.com/trust/security/advisory-publishing-policy) and our [Our Approach to Vulnerability Management](https://www.atlassian.com/trust/security/vulnerability-management) for more information about how Atlassian operates when it comes to such vulnerabilities.

I hope this helps.

Andy


author: Bill Bailey
body: Usually I found out from a notice sent by Atlaassian, They issue becomes that unless you are on an Enterprise release, you may have to do a major upgrade to get the fix.


Tags: confluence-server

server
Team wants to have a high availability architecture, do we need the Data center version?
Asked by Jaime Murillo:

We are planning for the Server version installation.

but this one clearly says "Single Server Deployment",   
so if we want any sort of replication or failover systems in place,

will we need to upgrade to the Data Center version?

is the infrastructure we have on the Database side limitated in anyway by the version we acquire?


Answers:
author: Joshua Sneed Contegix
body: Hi Jaime,

Yes, Data Center is required for self-hosted HA. Yes, database type/version are periodically added/removed from the [Supported Platforms](https://confluence.atlassian.com/conf74/supported-platforms-1003129726.html) for a given version of Confluence. I recommend an [LTS version of Confluence](https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html). Cheers!


Tags: confluence-server

server
Scrollable text block?
Asked by Randy Heath:

I would like to include a scrollable text frame on a Confluence page, similar to example attached, so I can display a very long amount of text within a contained area. I cannot find a macro or anything similar. It's not a "code block" per se; just a scrollable container of text.

How can I do this in Confluence?

![scrollable block.png](/t5/image/serverpage/image-id/111345i98A211B98734F878/image-size/large?v=v2&px=999 "scrollable block.png")


Answers:
author: Diego
body: Hello [@Randy Heath](/t5/user/viewprofilepage/user-id/4095014) !

Currently, I am unaware of any native feature in Confluence that allows for this. In the past, the Div macro would make it possible.

We could look for third-party solutions on our marketplace. You can use one of the solutions that allow for you to insert HTML content in your page. With this power, you should be able to create a DIV and then limit how much space it takes.

Here we have a list of HTML add-ons for Confluence Cloud:
> * [++***\[Atlassian Marketplace\] Confluence Apps***++](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html)

Here is some documentation about the html element called div. The documents are from w3schools:
> * [++***\[w3schools.com\] HTML \<div\> tag***++](https://www.w3schools.com/tags/tag_div.asp)

I hope this helps!

comments: author: Randy Heath
body: Thank you for your reply.

It's disappointing that Confluence no longer supports the Div macro for Confluence Cloud. I will look for a solution in the Marketplace, but a quick scan reveals that many of them are not free.

This is pretty basic functionality that ought to be stock, off-the-shelf in Confluence, particularly since it used to be supported. The feature set should be growing, not seeing features and functionality removed, don't you think?

Appreciate your assistance, regardless.

Stay safe, be well.


Tags: atl-gruland

cloud

confluence-cloud
Every time I click on one link under the left Navigation sidebar is collapsed
Asked by Ana Bel?n Gonz?lez Villalba:

I am working with Confluence and every time I click any document page under my space, the left navigation sidebar is collapsed, so every time I get lost, because the navigation sidebar is collapsed, and I don?t know where I was. The navigation sidebar is collapsed and highlight the first top element on the sidebar.

Thanks


Answers:
author: Liam Green
body: Hi [@Ana Bel?n Gonz?lez Villalba](/t5/user/viewprofilepage/user-id/4094651)

Welcome to the community!

If the sidebar keeps collapsing then you need to press the arrow toward the top of the bar to fix it in place.

Alternatively, the keyboard shortcut '\[' (on my keyboard it is next to the 'P' key) will do the same thing.

Hope this helps

Thanks, Liam

comments: author: Ana Bel?n Gonz?lez Villalba
body: Thanks Liam, and do you know why sometimes the index on the sidebar is collapsed, for example, you click one page tree node link under other page tree node link, and the tree is collapsed and I only can see the top levels of the tree. But, it only happens with some page tree nodes not with all of them.


author: Liam Green
body: Hi Ana

I'm not sure why it happens - I think it may be to do with the number of child pages, if there is too many then it collapses.

Did my advice for the sidebar work?


author: Ana Bel?n Gonz?lez Villalba
body: Yes, the sidebar work advice worked. Thanks
How to delete attachments uploaded by deleted user
Asked by Catti Lundsg?rd:

I do not get the option to delete attachments that is uploaded by a deleted user. My own attached items gives me the option.   

I am the admin, so the problem **should** not be connected with permission..   

How do I solve this?


Answers:
author: Niranjan
body: Hi [@Catti Lundsg?rd](/t5/user/viewprofilepage/user-id/4094538) ,

You need to have "Delete All attachments" permission on your project. Being a project admin does not always ensure that you have all permissions to the project. Kindly check your permission scheme

comments: author: Catti Lundsg?rd
body: I actually had the "delete all attachments" permission on the project. However I found the error !   

My account is both in a group called "admins" and "users", and the permission for delete attachments was only on for "admins". So it would seem that I "fall back" in the "user permission" when trying to edit a document. Changed the permissions specifically for my user and now it works :D


author: Niranjan
body: Good that you are able to get that working. Kindly mark the question as answered, so that this would be marked as solved. thanks


Tags: confluence-server

server
customize pdf cloud
Asked by Wiedemann:

Hi Dears,

is it possible to customize layout of pdf exports in confluence cloud, we would like to add header footer and logo.

Can you please point us to a description?

Dierk Wiedemann


Answers:
author: Matt Reiner [K15t]
body: Hi [@Dierk Wiedemann](/t5/user/viewprofilepage/user-id/4094444)

If you're looking for a more visual way to customize the PDF export, you could check out my teams' app [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview).


author: Vitor LC
body: Hi [@Dierk Wiedemann](/t5/user/viewprofilepage/user-id/4094444) ,

Yes, it is possible to customize the layout of PDF exports in Confluence Cloud via the PDF Layout and Stylesheets available both globally or specific to spaces.

To configure it globally you need to access the settings via the cog in the top bar at the right, scroll down the Settings till you hit the Look and Feel section, where you will find the options PDF Layout and PDF Stylesheets. The first will allow you to add a header and a footer, and the second will allow you to modify the styles applied in the PDF.

Per space is also done via the layout and stylesheet but to access it you will need to go via the Space Settings in the sidebar. Then choose the tab Look and Feel, and the PDF Layout and the PDF Stylesheet will be shown.

You will find a lot more information about it in [Atlassian Customize exports to PDF](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/).

Hope it helps a bit.

Cheers,

Vitor


Tags: cloud

confluence-cloud
The actual header is off the page when using the table of contents plugin to navigate a page section
Asked by Adam Duckworth:

I've applied the table of contents (TOC) macro to create a list of links at the header 3 level. I can click on these to navigate to different sections of the page. It's really annoying though because when I click on a link and go to a section the actual header itself scrolls off the top of the page. For example, if I click in the TOC to navigate to "Section 3", the page scrolls to that section but the actual text "Section 3" is just off the page so it's not visible to the user. The text within section 3 is visible, but not the header itself. This actually makes it a really poor experience because it's not clear if you were actually taken to the right section. Any fix for this?

Confluence Version: 7.4.3


Answers:
author: David at David Simpson Apps
body: Do you have a fixed header at the top of your Confluence page?

It looks like you may need to add some scroll-padding or scroll-margin to your **Global Stylesheet** so that the anchor is not hidden underneath the fixed header

An example is below:

    body {  scroll-padding: 100px;  scroll-margin-top: 10em;}

Set the offset for in-page anchors links. [Live demo](https://codepen.io/pawelgrzybek/pen/rbMrRY). More info about [`scroll-padding`](https://developer.mozilla.org/en-US/docs/Web/CSS/scroll-padding) and [`scroll-margin`](https://developer.mozilla.org/en-US/docs/Web/CSS/scroll-margin).


Tags: confluence-server

server
I have a problem to get Jira board in Atlassian Wiki
Asked by Sandra Bar:

I get a problem for some users from the company to get Jira board and get a message "Page cannot be found or you do not have permissions to see it "

This user actually an admin of Jira and Wiki as well

Please help


Answers:
author: Nic Brough -Adaptavist-
body: That suggests that while the user is logged into Confluence, they are not logged into Jira.

comments: author: Sandra Bar
body: It is problem with specific user


Tags: confluence-server

jira

server
Need to change site admin email on Cloud Account
Asked by Brad Johnson:

Hi,

I have been directed here from support.

I have a personal Confluence Cloud account. It was setup with an email I no longer have access to. When I try to logon to this account I get a message that I need to change my password because the password was compromised on another site. But I can't change the password because I no longer have access to the email account.

The advice from support is "You will need support assistance to make \<my new email\> a site admin of the cloud site. You will need to reach-out to our online [Atlassian Community](https://community.atlassian.com/?from-gsac=true) for technical support assistance."

Please help?

Thanks,

Brad.


Answers:
author: Jorden Van Bogaert
body: Hi [@Brad Johnson](/t5/user/viewprofilepage/user-id/4094014)

Did you contact Atlassian via <https://support.atlassian.com/contact/> ? Did they send you to the community for this?

I find it very odd if they did that as this is clearly an account issue. If you can't access your site or your MAC (my.atlassian.com) with the email that owns the site, only Atlassian themselves can help.

I'd give them another nudge and explain them that you lost all access to the account and therefor have no way to add new site admins yourself.

Kind regards  
Jorden

comments: author: Brad Johnson
body: Hi Jorden,

Thank you for your response. I too was very surprised.

I gave them another nudge and with someone different I am now getting the correct support.

Sorry to have wasted your time.

Brad.


author: Jorden Van Bogaert
body: Never a waste of time! ;)

Glad to hear you're being helped now!


Tags: cloud

confluence-cloud
How to filter merged tables?
Asked by Ronja Kallhammer:

Hi I merged some tables with the Table Transformer macro. Now I want to filter the big table but I can't insert the Table Transformer marco into the Table Filter macro ...

Is there a way to filter big merged tables?

Best


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Ronja Kallhammer](/t5/user/viewprofilepage/user-id/4093083)   

There's [the **Table Toolbox**](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro)[macro](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro) in Confluence Cloud, which allows you to combine (nest) multiple macros included in the app.  

Please use it to insert Table Transformer into Table Filter.

Best regards,  
Katerina


Tags: cloud

confluence-cloud
Download document from Confluence portal
Asked by Ashraf Raza:

Hi ,

We would like to download data uploaded on confluence in one go, is there any method to do.

I have tried to export from space tools -\> content tools -\> export but it's coming as link to the documents.

Regards,  
Ashraf


Answers:
author: Nic Brough -Adaptavist-
body: It has to - the link you are getting is to download the file created by export.


Tags: confluence-server

server
Blog posts macro Full name delete in titles
Asked by Mariia Lepilkina:

Blog posts macro Full name delete in titles

??? ????????????? ??????? "?????? ? ?????" ??? ?????? ??????????? ?????????? "titles" ????? ?????????? ???????? ??????, ???? ??????????, ???????????? ? ???. ??? ???????, ????? ??? ?? ?????????????


Answers:
author: Diego
body: Hello [@Mariia Lepilkina](/t5/user/viewprofilepage/user-id/4081004) !

As I understand, you need to remove the full name of the author of the blog post when you use the Blog Posts macro to display a list of blog posts.

Going straight to the point, I can tell you that this is not possible in the Blog Posts macro.

You can check more details about the macro here:
> * [++***\[Confluence Cloud\] Insert the Blog Posts macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-blog-posts-macro/)

Let us hear from you!


Tags: cloud

confluence-cloud
Jira Issues Macro limits?
Asked by Robin Galli:

Is there a maximum number of tickets that can be displayed? We noticed that only 100 tasks are displayed per list. is that the maximum?


Answers:
author: Anna Yarosh
body: Hi,

unfortunately getting the same issue.

![Screenshot 2020-10-19 at 17.38.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/114789i44CCC5181B4681DE/image-size/large?v=v2&px=999 "Screenshot 2020-10-19 at 17.38.22.png")

But in fact there are just 100 issues from 186 are available. Tried different values for Maximum issues (200, 1000 etc), seems like it doesn't work.

It wasn't an issue before, when empty field was allowed (now there is an autofill with 1000).

comments: author: Syed Hafeez
body: Hi Anna.

Did you get a solution for this issue please?


author: Anna Yarosh
body: Hi, not yet unfortunately.


author: Robin Galli
body: thanks, i try this, doesn't show more then 100 - maybe cloud limit ;)

comments: author: Nick Yang
body: Hi, Robin

Do you still have this problem? It should be fixed here: <https://jira.atlassian.com/browse/CONFCLOUD-70899>  

Current limit for jira issue macro is 1000.


author: Anna Yarosh
body: works fo me now, thanks!


author: Ollie Guan
body: Hello [@Robin Galli](/t5/user/viewprofilepage/user-id/2442053) ,

In Display options, you can set Maximum issues.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/111260i0F31982B36C79E07/image-size/large?v=v2&px=999 "1.png")![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/111261i92B0A1B14C021B82/image-size/large?v=v2&px=999 "2.png")

comments: author: Syed Hafeez
body: this does not work anymore.


author: Lynette Perkins
body: Mine is only showing 20, (out of 1400) anyone know how to show all?


Tags: cloud

confluence-cloud
Reclaim URL from renamed page for new page
Asked by lisa sinclair:

I've recently created a page "Manage Stuff"

I needed to rename it to "Manage Stuff \& Things "

I now want to create a new page with title "Manage Stuff".

However, the system has locked "Manage Stuff" and redirects this to the renamed page "Manage Stuff \& Things"

Ordinarily this would be a useful function. Today it is not.

How do I go about reclaiming "Manage Stuff" for the new page?


Answers:
author: Daniel Eads
body: Hi Lisa,

I'd expect the editor to allow you to create a page with that name. Confluence Cloud uses page IDs in the URLs, generally avoiding the problem of name collision. Internally it will keep track of links and update them appropriately when you rename a page.

Do you receive a specific error when trying to create a new page called "Manage Stuff", and if so - would you be able to provide a screenshot of the error and how you're going about creating the page? I would like to try and reproduce the issue you're seeing.

Cheers,  
Daniel \| Atlassian Team

comments: author: lisa sinclair
body: Hi there,

Here's an example

![confluence-duplicate-page-name.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/111420i31CC53F7A4AFD790/image-size/large?v=v2&px=999 "confluence-duplicate-page-name.jpg")A page with the title 'Manage your conversations' already exists in this space. Enter a different title for your page."

Thanks for looking into this.


author: lisa sinclair
body: A theory: perhaps if there's an incoming link to the page with the old name, that specific name can't be claimed?


Tags: cloud

confluence-cloud
When editing a page the link to the included page changes
Asked by Alex Oreshkin:

Bad link has no code space "SKMB:"

during page creation

![Confluencz_error_01.PNG](/t5/image/serverpage/image-id/111250iD0DD4CE639B7EE2D/image-size/large?v=v2&px=999 "Confluencz_error_01.PNG")

editing after creation and saving (missing "SKMB:")![Confluencz_error_02.PNG](/t5/image/serverpage/image-id/111251i77031665A46E7046/image-size/large?v=v2&px=999 "Confluencz_error_02.PNG")


Answers:
author: Diego
body: Hello [@Alex Oreshkin](/t5/user/viewprofilepage/user-id/2077869) !

I was able to reliably replicate the behavior you presented here. With these results in my hands, I raised the following bug report:
> * [++***\[Confluence Server\] Specifying a space key for a page that has a colon (:) right after the first word in the title and it exists on the same space where the Include Page macro is included removes the space key after first edit***++](https://jira.atlassian.com/browse/CONFSERVER-60319)

The situation is extremely specific, took me some time to figure! Thanks for flagging it. Currently, the only solution is to go back into the page and edit the macro again so you can add the space key value back. This seems to fix the behavior.

Let us hear from you!

comments: author: Alex Oreshkin
body: Thanks for the quick response! I will try not to use ":"


Tags: confluence-server

server