youngmon/atlassian-qna huggingface dataset:
Migrating user from corporate LDAP to Internal Directory
Asked by Alexander Yip:

I have seen a number of question posts about migrating in the other direction, but we want to move users back into the Internal Directory (cutting the LDAP dependency) without losing the existing post reference etc. And this is for pure Confluence 5.2 with no external JIRA or Crowd instance, wondering how can this be done? If I need to use SQL I am happy to deal with that, but please provide relevant information. Thanks!


Answers:
author: Marcus Silveira
body: Hi Alexander,

I believe [this doc](https://confluence.atlassian.com/display/DOC/Reverting+from+Crowd+or+JIRA+to+Internal+User+Management) would apply to your scenario as well, even if you have LDAP directly to your Confluence instance without JIRA/Crowd in the mix.

I'd advise you to try this out in a testing env first just to make sure.

Hope this helps


Tags: confluence-administration
Lost Space Tools?
Asked by Stephanie Stiavetti:

I'm the overall account administator and I created a documentation space. I want to change the order of the page tree in the space's sidebar, but I don't have access to the space tools. I checked the permissions and I have an all access pass. Why did the Space Tools link go away?


Answers:
author: Don Willis
body: Does your space have the Documentation Theme? The controls for this theme are in the Browse menu in the dropdown.

Newer versions of Confluence let you have the page tree in the Default Theme as well as providing the Documentation Theme for backward compatibility.


author: Stephanie Stiavetti
body: I did flip on the Documentation theme, so that makes sense. I did find the option in the Browse menu. so thanks for that.


Tags: cloud

confluence-cloud

page-tree

space
As an Enterprise customer, do we need to pay for the Confluence Question Add- On?
Asked by Trey Duckworth:

Since, it is an Atlassian product plug- in, do we alredy have licensing for it?


Answers:
author: Nic Brough -Adaptavist-
body: It's another product, so yes, you need to add it (and it's costs) to your account.


Tags: licence

questions-for-confluence
Is there a date picker in Confluence 5.2.3?
Asked by Lisa Siddons:

Some documentation I've found makes it sound like there is, but when I've tried typing "//" in a task list, or that date in dd/mm/yyyy format, nothing happens. Also I can't find any documentation on tasks for confluence 5.2 - it seems to be either 5.5 or onDemand.


Answers:
author: BillA
body: Your suspicions are correct. It's only in 5.5+ and OnDemand.

comments: author: Lisa Siddons
body: Thanks, Bill. I'm still not sure why there is no Working with Tasks topic for 5.2, but I guess maybe it's because it didn't change until 5.5.


author: Rachel Robins
body: Hi Lisa, the new tasks functionality, that includes assignees, due dates and task reporting was introduced in Confluence 5.5.

Info on Tasks in Confluence 5.2 can be found here:

<https://confluence.atlassian.com/display/CONF52/Managing+Tasks+in+Confluence>
Migrate data from Jive to Confluence
Asked by Daniel Lachcik:

We currently use Jive to co-located documents, blogs, and discussions. Jive is garbage.

I've convinced several people to try Confluence and they love it. Now they would like a quick way to migrate the information they have in Jive 4.0 to Confluence.

Has anyone had experience doing this?


Answers:
author: Mallmann
body: Hey Daniel,

We have a documentation about importing content from another wiki into Confluence, and also a specific page about importing from Jive, as follow the links:

Importing content from another Wiki: [](https://confluence.atlassian.com/display/DOC/Importing+Content+from+Another+Wiki)<https://confluence.atlassian.com/display/DOC/Importing+Content+from+Another+Wiki>

Importing content from Jive: [](https://migrations.atlassian.net/wiki/display/UWC/UWC+Jive+Notes)<https://migrations.atlassian.net/wiki/display/UWC/UWC+Jive+Notes>

Please, have a look on these documents and feel free to ask anything you want here. :)

Best regards,

Eduardo Mallmann

Atlassian Support

comments: author: Daniel Lachcik
body: Thank you so much for this. I guess I didn't search hard enough in the confluence knowledge base.


author: Andrew Fisher
body: I took a quick look, and from reading the reviews on the UWC's marketplace page (<https://marketplace.atlassian.com/plugins/com.atlassian.uwc>), it sounds like the "import from another wiki" functionality is now provided within the latest version Confluence as an admin tool. Given this, does anyone know if the UWC Jive Notes instructions referred to above are still valid for this? I found the latest docs on importing into Confluence (at <https://confluence.atlassian.com/display/DOC/Importing+Content+Into+Confluence>), but couldn't find docs for importing from a Wiki on this latest version of Confluence.Thanks


author: Justin Justin
body: @Andrew Fisher,

The comment on <https://marketplace.atlassian.com/plugins/com.atlassian.uwc> that says there's a "import from another wiki" option in the admin console is mis-represented. That option has been in Confluence for years and when you try it, you will see that it points you to the UWC code (<https://bitbucket.org/appfusions/universal-wiki-converter> ) and documentation (<https://migrations.atlassian.net/wiki/display/UWC/Universal+Wiki+Converter>).

Meanwhile, AppFusions does support Confluence migrations and has helped many customers, both large and small, with success (and reference-able accounts).

*If anyone is interested in working with AppFusions to help bring the Wiki migration program to a new level, we are hiring. Please contact at [info@appfusions.com](mailto:info@appfusions.com). It's a great job for a developer that wants to get deeper into Atlassian technologies and bring their career up a giant leap; you will learn a ton.*

++

As for Jive and Confluence, there is another option besides migrating that is sometimes less politically jarring: <http://www.appfusions.com/display/JRA2JV/Immersive+for+Confluence,+in+Jive> (yet it is for Jive 7+ cloud, hosted, on-premise)


Tags: cloud

confluence-cloud

jive
Create issues from Confluence, 'Link to Epic' is missing
Asked by Robert Obuch:

When I create JIRA issues from the product requirements template in Confluence, the 'Link to Epic' setting is missing.

Screenshot of feature that is missing is:

[](https://www.dropbox.com/s/jrdof96rymj4e9w/Screenshot_2014-07-04_16_34_29.png)<https://www.dropbox.com/s/jrdof96rymj4e9w/Screenshot_2014-07-04_16_34_29.png>

This feature seems like it would be very valuable to have and I am unable to figure out how to get it to show.

Anybody have expierience in this area?


Answers:
author: Tiago Comasseto
body: Hi Robert, you need to have an existing link to an Epic in the same Confluence page in order to see the opition to link issues with the Epic. <http://awesomescreenshot.com/02333i7xd2>

Cheers

comments: author: Simon Deguire
body: It doesn't work for me, any idea?

image2015-7-3 13:54:40.png  
[](https://community.atlassian.com/t5/Confluence-questions/Create-issues-from-Confluence-Link-to-Epic-is-missing/qaq-p/6432?attachment-id=9000){#link_1189c1cde346a5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/1081/1/image2015-7-3%2013%3A54%3A40.png){#display_1189c1cde346a5_0}


author: Christian Ringgeler
body: The descripted solution doesn't work for me as well. Epic link is embedded in the same confluence page but when I pull up the "create issue" dialog no epic link checkbox is shown.


author: walter
body: 7years later, does it work now?

i meet the problem too


author: Ahad_Zakir_Khan
body: Hi guys - I am still facing this issue. Any idea when this is planned to be fixed?

I checked the link share by Adam_Reid which mentions that this issue has been fixed but I am still facing it.

comments: author: Andr?as Johansson
body: I'm having the same problem, using Jira and Confluence Cloud


author: Andr?as Johansson
body: For me it seems that if I create a page and add a single epic link to it, then it works as expected. But after adding a second epic link it stops working. Removing the link makes no difference.

Had a similar experience with the Product Requirements Blueprint


author: Adam Reid
body: There is an actual problem in confluence where the above answer may not be the resolution. See <https://jira.atlassian.com/browse/CONFSERVER-41078>

This is affecting me on Confluence server 6.9.0 linked with JIRA 7.9.2


Tags: cloud

confluence-cloud
How do you restrict access to your content when collaborating with a 3rd party?
Asked by Marinus van Aswegen:

How do restrict access to your existing content when collaborate with a 3rd party.

Ideally I'd like to create a seperate space.

Same goes for Jira, restricting access to a specific project.

Any suggestion how to do this simply?


Answers:
author: Ivan Maduro
body: We have a Guide on our Documentation space here - [](https://confluence.atlassian.com/display/AOD/Managing+project+visibility)<https://confluence.atlassian.com/display/AOD/Managing+project+visibility>

which will run you through setting up new projects and Spaces to be only visible to certain groups of users. Following this should allow you to get a good idea of what settings are needed to accomplish this. It's for the same use-case you're describing, allowing a 3rd party access only to a single project.

comments: author: Marinus van Aswegen
body: Thank Ivan, I'll have a look. What about Calander, Question, etc?


Tags: access

confluence-administration
Confluence calendar pricing (?!)
Asked by AnwarA:

Hi,

I'm currently in the midst of setting up and tailoring the Jira + Confluence combo for our development team. One feature we're really hoping to centralize in the system is a shared calendar that can be accessed by everyone, where we can plot out company events, workshops and vacations.

I checked out the 'add-ons' tab, and was met by this:

![screenshot](http://i.gyazo.com/51556223a7af32017e9c5d1a3ba67ecb.png)

So, my question is pretty much whether or not an error has occured. We're paying $20 / month for Jira and Confluence combined. How can it be that a calendar plugin costs $500 / month?


Answers:
author: Sherif Mansour
body: This looks like a potential bug, you shouldn't be seeing that... I've raised a bug report for you: <https://ecosystem.atlassian.net/browse/UPM-4555>


author: Tiago Comasseto
body: Hi Anwar, you can see the Confluence Team Calendar license cost in the table of this [link](https://www.atlassian.com/software/confluence/pricing). If you need any further information, you may contact our sales department directly via email: [](mailto:sales@atlassian.com)[sales@atlassian.com](mailto:sales@atlassian.com)

Cheers


Tags: cloud

confluence-cloud
Forum on Confluence (out of box)
Asked by Rahul Aich [Nagra]:

Hi

We are on confluence 4.3

I'd like to know if it is possible to create a "bulletin board / community forum" (i.e. with list of topics, people can post questions/answer on a specific topic or create a new topic) on the Confluence 4.3?

I am aware that confluence questions plugin can achieve this; but i am trying to see if there is any out of box solution for this. Or with help of any other free plugin?

Rahul


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Rahul, the options lie either with a free component - [](http://www.osqa.net/)<http://www.osqa.net/>- the engine for this very site or with a paid solution as Nic mentioned.

There will be a shared migration process from one to another to be published once Atlassian Answers is migrated, you can use that one and than transition to Questions when you feel it is time.

Just note that the migration is customized to work for this config, and may need adjustments to fit your environment.


author: Nic Brough -Adaptavist-
body: There is no off-the-shelf solution to this . That's why you see addons like Questions, Community Bubbles and Community Forums.


Tags: confluence-administration

forum
Strange issue with admin account
Asked by Melle Meijer:

In our Confluence instance I use two accounts.

- Admin account  
- Personal account

Both accounts have a different username and full name, the only field which is similar is the email address.

If I try to look up my personal account, as I want to add myself to a page using the @ symbol, when I type either my personal username or full name, Confluence always suggest the admin account?!?

Tried changing the email address in the admin account, but also this didn't help.


Answers:
author: salehparsa
body: Hi Melle,

It might be related to the Confluence content indecies.

I'd recommend you to rebuild the Rebuild the Content Indices from Scratch and check if you have similar issue after that.

* **[Rebuild the Content Indices from Scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch)**

Cheers,

Saleh

comments: author: Melle Meijer
body: Thanks, that resolved the issue!


author: salehparsa
body: Glad to hear that Melle :-)

Cheers
How many blog posts are on the space
Asked by Artur Siwakowski:

Hello Everyone!

Is there a way to know how many posts were written on a blog? I've got lot of spaces and some of them are using blogs very often. I would like to know how many posts were added from the time the space has been created.

Best Regards

Artur Siwakowski


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Artur, you can use [Confluence Statistics](https://confluence.atlassian.com/display/DOC/Viewing+Site+Statistics) which brings, among other data, *how many pages and blog posts have been viewed, added or updated over a given period*.

In addition to that, you can use custom queries to retrieve data in different ways, as described in [this documentation](https://confluence.atlassian.com/display/DISC/Confluence+Reporting+HOWTO).

comments: author: Artur Siwakowski
body: Hello Guilherme,

I can't find any of the mentioned functionality under '/admin/globalusage.action' section.

Instead I've found this link [](https://ecosystem.atlassian.net/wiki/display/USGTRK/Confluence+Usage+Tracking+Plugin)<https://ecosystem.atlassian.net/wiki/display/USGTRK/Confluence+Usage+Tracking+Plugin>

I'm able to use this macro to generate a table showing how many blog posts were created per year per space. I can always count them, but it's not a longtime solution.

Best Regards


Tags: blog
Hello, I have a question.
Asked by steve_baek:

Hello. I love your products.

I have a problem.

that is PDF export feature in WIKI.

I tried to export my contents at Admin Operation in WIKI.

but the progress was stopped at 50%. This happens all the time.

Why the progress is stopped ? :(


Answers:
author: Tiago Comasseto
body: Hi Byeonghan, I checked in our history and it appears that you're using Confluence Ondemand. The [answers.atlassian.com](http://answers.atlassian.com)is our community site, which is aimed to discuss issues outside the scope of our support, such as customization and development.

The best channel to report issues related to broken functionalities is [support.atlassian.com](http://support.atlassian.com), therefore I took the liberty of creating a support ticket for you, you can access it at: <https://support.atlassian.com/servicedesk/customer/jst/problem-report-102281>

Cheers
plans for students?
Asked by Pierre Bayartz:

Hi,

I'm trying to use confluence as a wiki for my study. Are there special plans for students? That would be great! :-)

Best regards


Answers:
author: Eric S
body: Hi Pierre,

We also have our Classroom license program for students and teachers. You can find more out about this program [here](https://www.atlassian.com/survey/classroom-license-request). This might be a better fit for you as a student.

Eric


author: Guilherme Nedel [Atlassian]
body: Hello Pierre, Atlassian does have discounted prices for Academic Institutions, please review our [licensing FAQ](https://www.atlassian.com/licensing/purchase-licensing#pricinganddiscounts-5) for more information.

comments: author: Pierre Bayartz
body: HiI don't think that the academic license fit my needs because I am a student and just want to use it for me and mit for the whole University. Or ist it possible to use the academic license only with my University Mail address?


Tags: cloud

confluence-cloud

licence
Blog Posts
Asked by Mario Johnson:

Does anyone know if there is a way to remove the image of the person posting a blog post in Confluence? I am using Confluence 5.2.

Thanks,   
Mario Johnson


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Mario, this is something that could fit into [this feature request](https://jira.atlassian.com/browse/CONF-14368), other than that you can [customize Confluence](https://confluence.atlassian.com/display/DOC/Customising+the+Look+and+Feel+of+a+Confluence+Space) using for instance a developer tool such as Firebug to find the class for that avatar, and adding a [visibility parameter](http://www.w3schools.com/css/css_display_visibility.asp) to that, which will avoid it from being seen on the interface.


Tags: confluence-administration
Does Multiexcerpt support hidden excerpt?
Asked by Erica Warren:

Does the Multiexcerpt add-on support having an excerpt be hidden on the page but visible on another page when used with the Multiexcerpt Include macro? I believe the Excerpt macro has this feature.


Answers:
author: Erica Warren
body: Apparently multiexcerpt doesn't have this feature for OnDemand. But I ended up nesting the multiexcerpt inside a HTML comment macro, and setting that to "hidden."


author: Kirstin Seidel-Gebert
body: Hello Erica,

I just tried it and it worked.

* Page A with hidden multiexcerpt X  
  --\> X is not displayed
* Page B with multiexcerpt-include X of Page A  
  --\> X is displayed

Cheers,  
Kirstin

comments: author: Erica Warren
body: Thanks Kirstin. How do you set the Multiexcerpt as hidden? The Edit screen I get does not have an option to set it as hidden (as the Excerpt macro does). See screenshot below:

![](../../upfiles/Screenshot_2014-07-10_11.08.38.png)


author: Kirstin Seidel-Gebert
body: Could this be a version problem?  
We're using Multiexerpt 4.9.1 of Artemis Software on Confluence 5.4.3.

On our system it looks quite different:


author: Kirstin Seidel-Gebert
body: Sorry, I'm not able to paste the screenshot :((  
How did you do this?


author: Erica Warren
body: I used the upload button (looks like an up arrow).

Are you using Confluence OnDemand or the server version?


author: Kirstin Seidel-Gebert
body: We have our own instance of Confluence.

![](../../upfiles/2014-07-11_085155.png)


Tags: addon-biz.artemissoftware.confluence.multiexcerpt.multiexcerptmacro

cloud

confluence-cloud

multi-excerpt-macro
404 error after adding a comment
Asked by Greg Della-Croce:

In our Confluence Wiki (5.3.1) if I go directly to a page (without having been logged in beforehand) and add a comment to the page, I get 404 error page. If I sign in, then go to the page, and add the comment, I do not get the 404 error page.

Can anyone give me a clue as to what to do/look into that might be causing this problem?


Answers:
author: Joachim Ooi
body: Are you the end user or the admin? If you are the admin, a good place to start checking this out would be at the application logs side.


author: Rodrigo Girardi Adami
body: Hi Greg,

Are you adding a comment as Anonymous? is this happening to other users?

I recommend to replicate the problem and check the latest information in the confluence logs so it might contain some information.

If you are behind a proxy or some other network rule, try to bypass them and access confluence directly in the server IP address.

Cheers,

Rodrigo

comments: author: Greg Della-Croce
body: Well after some work, I and the System Admin (who is the steward of the Logs) found: neither '/var/data/confluence/logs/atlassian-confluence.log' nor '/var/lib/confluence/logs/catalina.out' reported any loggable events.

do we need to do a three way screen session to explore this more?


author: Greg Della-Croce
body: This is still any outstanding question. We have seen no activity in the Logs related to this problem. I am able to replicate it on several wiki pages, not just the first reported instance.

I am going to be in and out of the office for the rest of this week. What can be done to more this forward.
Confluence 5.5 and macro "Multimedia" can't play a swf file
Asked by Sona Husakova:

Hello,

we use Confluence 5.5. Macro "Multimedia" has a fault. Not play swf video format 1343 x 574 resolution Sometimes the control panel appears, but even so the video will not play. Other video format 1129 x 606 managed to run. What is the problem that it behaves differently?

When will the corrected error flag "Autoplay"? MP4 video format is played back automatically, regardless of the flag "Autoplay".

So?a Hus?kov?, Onlio, a.s.


Answers:
author: Sona Husakova
body: Hello Guilherme,

thanks for your feedback ! I used "Flash for Confluence" plugin, but no change. Some swf videos can not be played anyway. I'll wait for the fix in Confluence. :-)

Have a nice day !

Best Regards,

So?a


author: Guilherme Nedel [Atlassian]
body: Hello So?a, the macro is known to have some current issues for some circunstances, as you can see in our [issue tracker](https://jira.atlassian.com/issues/?jql=project%20%3D%20CONF%20AND%20text%20~%20%22%5C%22multimedia%20macro%5C%22%20AND%20swf%22) there is a paid alternate that can be an option, take a look into the [Flash for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.flash) plugin.

Hope this helps.


Tags: flash

swf
Confluence asks for Login if page not found
Asked by Jesse Miller:

If an invalid page link to my Confleucne instance is selected, the user will be asked to Login instead of being re-directed to the Page Not Found page where other page suggestions are provided. I am running the Confluence instance with Anonymous access so this is not the desired behaviour.

Is there any way to keep it from re-dircting to the login page if a page is not found?


Answers:
author: Rodrigo Girardi Adami
body: Hi Jesse,

I've just tested with a 5.5.3 and it worked for me. While logged out, I went to a page that didn't exist and confluence just presented me with a page not found.

Can you confirm that confluence is not behind some proxy that might be redirecting it to the main page?

Cheers,

Rodrigo

comments: author: Jesse Miller
body: Hi Rodrigo, I am running 5.5.2. Was there a bug fix in 5.5.3 that fixed this?

Confluence is not behind any proxy. The behavior for me is while logged out, I try to navigate to a page that does not exist in a space that does not exist. I get the login page. Once I login, I then get the Page Not Found with suggestions.


author: Rodrigo Girardi Adami
body: Hi Jesse,

I've installed the 5.5.2 and it also worked for me.

![](../../upfiles/page_not_found_552_anonymous.JPG)

Not sure why the instance is redirecting to the login page. Are you able to test with a confluence from scratch and check if the behavior persists?

Cheers,

Rodrigo