youngmon/atlassian-qna huggingface dataset:
Unable to create Issue Link Field Dimension for eazyBI Report
Asked by Gaurav:

Hello All,

We need to create a report where the filter would be on the Quarter field of the Epic and need to add the efforts for issues under the epic. The custom field 'Quarter' is available only at the Epic level.  
The report needs to be filtered based on the custom field 'Quarter'. If we filter based on Quarter, it filters out all the underlying issues (stories, tasks, sub-tasks) as they do not have the custom field.  

Based on the documentation, this can be achieved using the Issues Epic Hierarchy. We added the code in Advanced Settings for 'Issue Link Field Dimension' and performed a full import but it did not create the Link Field Dimensions. The code added to Advanced Settings was the same as provided in the documentation: <https://docs.eazybi.com/eazybi/learn-more/learn-eazybi-through-examples/issue-hierarchies#Issuehierarchies-IssueEpichierarchy>  
Kindly suggest the optimal solution to filter data based only on the quarter field of Epic ensuring that the underlying issues (stories, tasks, sub-tasks) are not filtered.


Answers:
author: Nauris Malitis
body: Hi Gaurav,

If your "Quarter" field is a single value field in Jira attributed only to Epics, and you would like to filter Epic child members by this Epic value, you can introduce an [Inherited field dimension](https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields/javascript-calculated-custom-fields#JavaScriptcalculatedcustomfields-Inheritedfielddimension) in [Advanced settings](https://docs.eazybi.com/eazybi/data-import/data-from-jira/jira-custom-fields/advanced-settings-for-custom-fields) with the help of custom Javascript code:

```
[jira.customfield_NNNNN_e]
name = "Epic custom field name" 
data_type = "string"
dimension = true
update_from_issue_key = "epic_key"
javascript_code = '''
if(issue.fields.customfield_NNNNN ) {
issue.fields.customfield_NNNNN_e = issue.fields.customfield_NNNNN;
}
'''
```

<br />

Replace the NNNNNs with the IDs of your custom field. The "update_from_issue_key" parameter will specify from which hierarchy level you would like to pass down the values.

When this is saved, go to your Jira [import options](https://docs.eazybi.com/eazybi/data-import/data-from-jira#DatafromJira-JiraCustomFields), select this new field for import, and you should see the "Epic custom field name" dimension available in your report creation section.

Best regards,

Nauris / eazyBI support


Tags: cloud

confluence-cloud

eazybi

jira
Cannot download Attachments
Asked by tirupam1479:

Hi Team,

We are not able to download the attachments from the Confluence server (version 6.13.0)

We found out that the attachments are missing from the attachment folder in the file

system.

Is there any possibilities to get back the attachments?

Please find the attachment.![Confluence pic.PNG](/t5/image/serverpage/image-id/194609i82421E9E66BD3BE2/image-size/large?v=v2&px=999 "Confluence pic.PNG")

Can you please help me with this?

TIA,

Tirupam


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: You can try to list all of the attachments from the space (if this is available in your Confluence version): <https://confluence.atlassian.com/doc/space-attachments-macro-278693110.html>

You can check trash in space settings, maybe it was removed by accident.

Or check if those files are available in some previous backup of Confluence or Server data

Also you can try to reach our to Atlassian support: <https://support.atlassian.com/>

comments: author: tirupam1479
body: Hi Lukasz,

Thank you for the reply.

We have checked the trash also, But there are no attachments.

We are able to see the attachments under the Attachments List in the respective spaces.

But we are not able to download them from the list.

Please find below the screenshot.

![Confluence pic2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/194788iA82281B84B61794F/image-size/large?v=v2&px=999 "Confluence pic2.PNG")

Thanks,

Tirupam


author: Raja Jibran Saifullah Khan
body: Hi Tirupam,

How did you able to resolve the above issue , we are facing same after updating our licenses.

TIA


Tags: confluence-server

server
How can i create a Risk matrix in confluence page
Asked by Satish M:

By using Risk Register we can create a risk for the project in jira. In jira we have a risk matrix as 4\*4 as the same way i want that in confluence page. How can i do that?


Answers:
author: Craig Schwarze _ProjectBalm_
body: Hi Satish,

We are planning to release a confluence gadget for Risk Register, though I can't share a timeframe for that yet. Until then, the only option is copy-paste I'm afraid.

kind regards,  
Craig  
[ProjectBalm](https://www.projectbalm.com/)


author: G subramanyam
body: Hi [@Satish M](/t5/user/viewprofilepage/user-id/4207751)

Welcome to the Atlassian community.

You may have to use [Risk assessment template](https://www.atlassian.com/software/confluence/templates/risk-assessment) by Stiltsoft in Confluence or "[SoftComply Risk Manager](https://marketplace.atlassian.com/apps/1226383/softcomply-risk-manager-for-confluence-to-report-risks?hosting=cloud&tab=overview) for Confluence" to Report Risks.


Tags: cloud

confluence-cloud
what are different options available to enhance Confluence Export PDF UI ?
Asked by Salma Begum:

I am looking to customize the PDF and Word export . Apart from changes to Header , Footer what all can be configured /included?


Answers:
author: Srinatha T
body: Hi [@Salma Begum](/t5/user/viewprofilepage/user-id/4615019) ,

Welcome to Atlassian community.

There is a lot of details you can configure for PDF export. The below web page has all the info. You might want to go through the same.

* [Customize-exports-to-pdf](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/)

I hope above info helps. Have a good day!

Thanks,

Srinath T
How do I migrate some plug ins from server to Atlassian cloud
Asked by Aadhar Lamichhane:

I want to know if its possible to migrate from on premises server to the Atlassian cloud. I am not sure about the vendors of the list provided below:

JIRA Plugins

|--------------------------|
| RB Supplier - Core 1.4.1 |
| RB Support - Core 1.5.1  |

Confluence Plugins

|----------------------------|
| JIRA Suite Utilities 1.5.4 |

|---------------------------------------------------------|
| Atlassian Chaperone 2.0.4                               |
| Atlassian Client Resource 1.2.2                         |
| Atlassian JIRA - Plugins - Instance Health Plugin 2.5.6 |
| Atlassian Pocketknife API Commons Plugin 0.21.0         |
| Atlassian Timed Promise Plugin 1.0.16                   |

|------------------------------------|
| JIRA Working Hours Plugin 1.5.10   |
| jira-email-processor-plugin 1.0.38 |
| Support Healthcheck Plugin 2.3.0   |
| Support Tools Plugin 4.0.2         |

and I want to know about the below two questions:

1.Are the above plugins in the Atlassian cloud too? If so what are the vendor's name?

2. Is it possible to migrate the data/settings too?

Thank you in advance.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Aadhar Lamichhane](/t5/user/viewprofilepage/user-id/4895541) Welcome to Community.

For a first stop, I would recommend checking out all the resources in the Migration Center: <https://www.atlassian.com/migration>

You will need to assess each app independently, to see if the vendor provides a Cloud version, if the Cloud version provides the same feature set you need (due to the differences in the architecture of on premise and cloud version of Jira and Confluence this is not always the case), and you'll need to check what can be migrated automatically with the app and what you'll need to do manually.

Another good resource is to connect with your [local Atlassian Community](https://ace.atlassian.com/) since there are often events dedicated to talking about migration.

comments: author: Aadhar Lamichhane
body: Thank you for the reply.   
Actually I have tried to search for those plug ins separately but couldn't find the vendors. So I wasn't able to know whether I could migrate those plug ins from server to cloud.   
If you could recommend me how to find those vendors I would be more than happy.


author: Laura Campbell _Seibert Media_
body: Are you on the latest version of Confluence and Jira Server? Apps haven't been called plugins for a while, so it might be some older modules. RB Supplier is not listed on the Marketplace, so I'm going to assume it was retired a while ago.

If you feel like you're getting in over your head, you might want to contact a [Solution Partner](https://partnerdirectory.atlassian.com/) to help you with the migration. They can start off by helping clean up your existing instances to get them ready for a migration.


author: Jan ?imek
body: Hi I believe it depends if they are both server and cloud as well. Just check them out on Marketplace under Support, regarding your seconds question. I am not certain about the data.


Tags: confluence-server

jira

migration-customer-care

server
Do not split title and first paragraph line for PDF export
Asked by John Smith:

Hi,

Can I add some "non-breaking line" between title (heading) and next paragraph?

When some page is exported to PDF, sometimes heading left on page 2, and then paragraph for it starts on page 3.

Is it possible to stick heading to first line of paragraph, make them non-breakable?


Answers:
author: Bill Bailey
body: Hello [@John Smith](/t5/user/viewprofilepage/user-id/4895444) , welcome to the Community.

Not sure if you are on Cloud or Server/DC, or if you are trying to use the native PDF export of a third-party plugin, but generally you can control this via the CSS stylesheet that controls the look and feel of the PDF export.

You can try writing a rule similar to this:

    h2    {                page-break-before: auto;        page-break-after: avoid;    {


Tags: pdf
Is there any URL to get all users in confluence by using API?
Asked by Dinesh:

Need to get users list using API.


Answers:
author: Phill Fox
body: Hi [@Dinesh](/t5/user/viewprofilepage/user-id/4520351)

You can review the API calls for Confluence users at <https://developer.atlassian.com/cloud/confluence/rest/api-group-users/#api-group-users>  

You will notice there is not a API in that set that returns a list of users for this you need to think laterally and use the groups of members. Assuming you have used the default group confluence-users this will provide you with a list of all users and the API to get this is described at <https://developer.atlassian.com/cloud/confluence/rest/api-group-group/#api-wiki-rest-api-group-groupname-get>. Notice that get group members is deprecated and replaced with get group.

Phill

comments: author: Dinesh
body: After providing all fields, Still getting 404 error.


author: Phill Fox
body: [@Dinesh](/t5/user/viewprofilepage/user-id/4520351)

If you are getting a 404 error that sounds like you are not calling the correct url with the correct authentication. I would go back to a simpler API call and check that is working first before moving on to one with multiple parameters.


Tags: cloud

confluence-cloud
Azure SAML
Asked by Franck Meunier:

Hi,

We put in place SAML authentication with Azure AD using "Microsoft Azure Active Directory single sign-on for Confluence" plug-in.

And we have the following issue while connecting through SSO

Access to xxx was denied

You don't have authorization to view this page.

HTTP ERROR 403

We didn't sort-out this problem

Anyone could help on this?

Thanks


Answers:
author: Franck Meunier
body: ### our current version of Confluence version is 7.13.5 {#toc-hId-1941438160}

### and plugin is Microsoft Azure Active Directory single sign-on for Confluence, version: 6.3.7 {#toc-hId-133983697}


Tags: confluence-server

server
I can not edit approver through Insert 'Page Approval' Macro
Asked by Emiko.Takubo:

I can add users in Page Approval Macro, but I can not delete users.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Emiko.Takubo](/t5/user/viewprofilepage/user-id/4895302) ,

welcome to the Atlassian community!

Please could you specify what is the app that you are using for approval management in Confluence?

Fabio


author: Dave Mathijs
body: Hi [@Emiko.Takubo](/t5/user/viewprofilepage/user-id/4895302) welcome to the Atlassian Community!

Can you please confirm which third-party app you are using for page approvals?


Tags: cloud

confluence-cloud
Not allow space admin edit anonymous access permission
Asked by Anne Pan:

Hi all,

I got a requirement from the client that they want to control the anonymous access for spaces(Data Center). To be more specific, they would like to set the default permission as not allowing anonymous access, but if the space admin needs to open anonymous access, the space admin has to apply for approval.

For now, I didn't find any solution for this requirement. I can only think of either closing anonymous access in global setting and then there would be no spaces allowed to open anonymous access. Or if the global setting is open, the space admin can choose the open it or not. There's no way to limit at the space level.

If there's any better solution to fulfill the requirement, please let me know.  
Thank you.


Answers:
author: Radek Dost?l
body: I'm also on the same conclusion as you are - there isn't any way to do it on a space-level in this scenario.

What we once did was to add a very basic/generic javascript and some css to custom html page so that the end-users couldn't "physically" change specific settings in permissions. It's disgusting, bad practice, bad to maintain/test with upgrades, does not prevent REST/crafted http posts, but most of the users have no idea how to bypass it so it kinda worked.

I think this would overall be better for Atlassian to implement a configuration option e.g. "Allow space administrators to enable anonymous access" or something to that extent.


author: Fabian Lim
body: Hi [@Anne Pan](/t5/user/viewprofilepage/user-id/4644412)

Take a look at this post it has some options for you: <https://confluence.atlassian.com/doc/setting-up-public-access-156.html>

Regards


Tags: confluence-server

server
How do I see the preset size for an image?
Asked by Rani.Narayanan:

I want to adjust the image size for five images to make them consistent

How do I do that


Answers:
author: Srinatha T
body: Hi [@Rani.Narayanan](/t5/user/viewprofilepage/user-id/4894921) ,

Welcome to Atlassian community.

Below thread has some useful info for you. You might want to go through the same.

* [Image-border-size-and-linking-in-new-editor](https://community.atlassian.com/t5/Confluence-Cloud-questions/Image-border-size-and-linking-in-new-editor/qaq-p/1214438)

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
How to get parent page id in confluence rest api
Asked by Prem Methuku:

Hello,

I have been trying to retrieve the parent page ID using the child's page ID, but I am unable to retrieve this information using REST API.

I have tried using the following endpoints but the response did not return the parent page ID :

```
'https://confluence[server]/rest/api/content/[child_id]' 
'https://confluence[server]/rest/api/space/[child_id]?expand=space'
```

Can someone please let me know how I can get the ID of the parent page using the REST API in python?

Thank you!


Answers:
author: Thiago Masutti
body: Hi [@Prem Methuku](/t5/user/viewprofilepage/user-id/4894838)   
Welcome to the Atlassian Community.

If you have the target pageID, then you can use the following REST API call to the get the list of ancestors (aka parents) of the current page.

    <Confluence_Base_URL>/rest/api/content/<pageID>?expand=ancestors

Kind regards,  
Thiago Masutti

comments: author: Prem Methuku
body: That works! Thanks Thiago.


author: Alexander Fedotov
body: If you (or somebody else for that matter) will be using the [Python library](https://atlassian-python-api.readthedocs.io/confluence.html) you can just call

```
page = confluence.get_page_by_id(page_id=page_id, expand='ancestors')
parent_id = page['ancestors'][-1]['id']
```

and get the **parent_id** from a list of ancestors.


Tags: confluence-server

rest-api

server
Can I make "display as URL" my default option?
Asked by Sof?a Rodr?guez:

I write copy pretty often as a part of my role. It seems the default for Confluence is to display URLs inline, instead of as URL. This poses many problems as I use Confluence to draft copy and share with stakeholders. If they copy the page, the inline text is copied instead of the URL.

So, is there a way to customize my setup so all the URLs on my pages display as URLs rather than inline?


Answers:
author: Daniel Eads
body: Hi [@Sof?a Rodr?guez](/t5/user/viewprofilepage/user-id/4894882) , welcome to the Community!

Currently in Confluence Cloud, the editor will try to resolve URLs into smart links and provide the page title as the link - there are a couple other display options to bring more of the linked content into the page, which can be helpful depending on the context of your page.

However, for simply creating basic hyperlinks, the "display as URL" option you noted is necessary in order to make sure text copied onto another platform will retain the correct URL. (Copying and pasting into Confluence itself or Jira should render the links properly still). There's an [open suggestion to change how smart links work](https://jira.atlassian.com/browse/CONFCLOUD-67922) or provide some configuration options around them. I would highly recommend watching that suggest, as work is being done on it right now.

As a workaround, any links using http:// will not convert to smart links - only secure "https://" links will convert into a smart link. In many cases, websites automatically convert http links into https once clicked. It's worth trying that out if the sites you are linking to will convert the links!

Cheers,  
Daniel

comments: author: Sof?a Rodr?guez
body: Thanks, Daniel! Just added my vote to the open suggestion.


author: Chris Bell
body: If you paste in the URL, after it resolves itself, CTRL+Z will revert it back to a plain old URL.

Bit late but if anyone else comes here that might be helpful.
Trello use with Outlook for Mac Offline
Asked by Mike Paxman:

Currently, when using MS Outlook on my mac, when I go into Offline mode to clear the inbox the "Add card to Trello" feature is not usable. Is there a setting or workaround to keep this feature in play?


Answers:
author: Soumyadeep Mandal
body: Hi [@Mike Paxman](/t5/user/viewprofilepage/user-id/4144893) ,

Welcome to the community!

Basically, I don't think that it is possible to do anything like that while offline.

I hope there will be a better solution in near future.


Tags: mac

ms-outlook
Creating a button using Butler- not seeing my trello boards
Asked by Derek Ralston:

I created a Trello team and have 2 boards connected to it. On one board, I am using Butler and trying to create a button that copies cards from one board to the other... When I go to configure the button, and make it "copy cards", I can't see the board I want to copy them to in the dropdown (the other board for this team). I've tried typing the board name out into the dialog box for "on board ____", or looking at the autopopulated list... Neither works.![Screen Shot 2020-10-30 at 3.16.46 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/116517i6B121DE8755550FD/image-size/large?v=v2&px=999 "Screen Shot 2020-10-30 at 3.16.46 PM.png")All I see is a bunch of boards I haven't used in a long time. I checked with my coworker, and they are able to see the correct board. What could I be doing wrong here?


Answers:
author: Derek Ralston
body: Workaround: I made the board I want to copy to's title start with "1", so it shows up now on the list.


author: Soumyadeep Mandal
body: [@Derek Ralston](/t5/user/viewprofilepage/user-id/1453765) ,

You need to have the access/permission to use butler rules on the board!

The access need to be a board admin to add butler rules to a board!

comments: author: Derek Ralston
body: Thanks [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) , I am a board admin for both of the boards. Maybe this is just a bug in Trello's Butler functionality?


author: Soumyadeep Mandal
body: Hi [@Derek Ralston](/t5/user/viewprofilepage/user-id/1453765) ,

Basically, it is showing all the boards that you have access to.

comments: author: Derek Ralston
body: Thanks. Unfortunately, I can't see the board I am looking for. Do I have to give the board special permissions to show up here?
I cant open any Card in trello, Can you help me?
Asked by ricardo.martinezri:

I can open all my boards buat i can?t open the cards.


Answers:
author: Brant Schroeder
body: Recardo,

Welcome to the community!

Basically it happens because of a few things:

1. Clear Browser Data/Cache.
2. Disable third-party browser extensions
3. Re-login to Trello.

Also make sure you are using a supported browser. <https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello>
Comment introduire le programme Trello (Atlassian) dans TEAMS
Asked by Nathalie Roy:

Bonjour,

Je ne retrouve pas le programme Trello dans mon choix d'application TEAMS.

j'aimerais introduire Trello dans un onglet.

Comment puis-je faire pour l'ajouter.

Je poss?de la version gratuite de Trello.

Nathalie Roy

Merci


Answers:
author: Soumyadeep Mandal
body: Hi [@Nathalie Roy](/t5/user/viewprofilepage/user-id/4144745) ,

Welcome to the community!

Please follow this documentation <https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>
Copy or move selected comments to a new card
Asked by Adam Grabel:

Is there a way to move a comment or multiple comments from one card to a new card without copying and pasting the text? I'm trying to retain the original entry date and times for the comments while moving them to a new card topic.


Answers:
author: Soumyadeep Mandal
body: [@Adam Grabel](/t5/user/viewprofilepage/user-id/4126353) ,

Butler is an automation tool for Trello.

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://help.trello.com/article/1181-butler-features-and-quotas>

<https://blog.trello.com/five-easy-butler-rules>

<https://blog.trello.com/butler-power-up-trello-automation>

<https://blog.trello.com/related-cards-related-boards>

<https://medium.com/workflow-automation-with-trello/the-basics-of-using-linked-cards-in-trello-88435fd39c0b>


author: Soumyadeep Mandal
body: Hi [@Adam Grabel](/t5/user/viewprofilepage/user-id/4126353) ,

You can use butler rules or any other power-ups according to your needs. You can create links between other cards too.

comments: author: Adam Grabel
body: Thanks for the reply, Soumyadeep. Could you provide more detail? What power-ups do you recommend? What Butler rules address this? Thanks! I'm sure others would like to know too which would save time and energy.