Bamboo startup failed after updating to 6.2.1 from 6.0
Asked by Joerg Hoehn:

Bamboo does not startup anymore after upgrading to version 6.2.1 from version 6.0.x

```
2017-10-09 12:38:42,543 INFO [localhost-startStop-1] [BambooContainer] Bamboo version 6.2.1 initialised OK
2017-10-09 12:38:42,548 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] Starting FeatureManagerStartupListener
2017-10-09 12:38:42,566 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-15] [LogLicenseDetailsServerStartedListener] Bamboo license SEN: SEN-3054650
2017-10-09 12:38:42,636 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-14] [DefaultPluginUpgradeManager] Running plugin upgrade tasks...
2017-10-09 12:38:42,700 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] *******************************
2017-10-09 12:38:42,700 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] * Application links configured*
2017-10-09 12:38:42,711 INFO [localhost-startStop-1] [CompressingFilter] CompressingFilter has initialized
2017-10-09 12:38:42,730 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] * Application Link. Id:'d7595611-296b-34c5-98fe-f1c9c33493fb', Name: 'Ganshorn JIRA', Url:'https://dev.ganshorn.de/atlassian/jira, Type: 'applinks.jira'
2017-10-09 12:38:42,740 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] * Application Link. Id:'60709156-3ba4-3136-bd68-4ae6a05815b5', Name: 'Confluence', Url:'https://dev.ganshorn.de/atlassian/confluence, Type: 'applinks.confluence'
2017-10-09 12:38:42,763 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] * Application Link. Id:'c15603a3-4ad9-30db-8e86-b0c3ba49cfd8', Name: 'Stash', Url:'https://dev.ganshorn.de/atlassian/stash, Type: 'applinks.bitbucket'
2017-10-09 12:38:42,763 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-8] [lifecycle] ********************************
2017-10-09 12:38:42,793 WARN [scheduler_Worker-3] [OrphanedBuildResultRemovalJob] Deletion disabled by a command line switch.
2017-10-09 12:38:42,794 INFO [scheduler_Worker-3] [DeletionServiceImpl] Starting background deletion of orphaned build results
2017-10-09 12:38:42,812 INFO [scheduler_Worker-7] [PlanVcsRevisionHistoryCleanupScheduler] Starting Plan VCS Revision History Cleanup
2017-10-09 12:38:42,824 INFO [scheduler_Worker-3] [DeletionServiceImpl] Completed background deletion of orphaned build results in 30,49 ms
2017-10-09 12:38:43,777 INFO [AtlassianEvent::0-BAM::EVENTS:pool-1-thread-14] [PluginSettingsAuditLogService] Mon Oct 09 12:38:42 CEST 2017 Bamboo: Successfully started the Universal Plugin Manager
2017-10-09 12:38:45,526 INFO [UpmScheduler:thread-2] [InstanceTopologyServiceImpl] Successful topology phone-home attempt.
2017-10-09 12:38:46,384 INFO [localhost-startStop-1] [SpringObjectFactory] Setting autowire strategy to name
2017-10-09 12:38:46,389 INFO [localhost-startStop-1] [StrutsSpringObjectFactory] Struts-Spring integration initialised successfully
2017-10-09 12:38:47,908 WARN [UpmScheduler:thread-1] [PacClientImpl] Update check request may take longer because of the number of add-ons
2017-10-09 12:38:50,295 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher initialised
2017-10-09 12:38:50,478 INFO [localhost-startStop-1] [SpringObjectFactory] Setting autowire strategy to name
2017-10-09 12:38:50,478 INFO [localhost-startStop-1] [StrutsSpringObjectFactory] Struts-Spring integration initialised successfully
2017-10-09 12:38:52,811 INFO [localhost-startStop-1] [AccessLogFilter] AccessLogFilter initialized. Format is: <user> <url> <starting memory free (kb)> +- <difference in free mem (kb)> <query time (ms)>
2017-10-09 12:38:52,967 INFO [localhost-startStop-1] [SpringObjectFactory] Setting autowire strategy to name
2017-10-09 12:38:52,967 INFO [localhost-startStop-1] [StrutsSpringObjectFactory] Struts-Spring integration initialised successfully
2017-10-09 12:38:53,325 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher initialised
2017-10-09 12:38:53,481 INFO [localhost-startStop-1] [SpringObjectFactory] Setting autowire strategy to name
2017-10-09 12:38:53,481 INFO [localhost-startStop-1] [StrutsSpringObjectFactory] Struts-Spring integration initialised successfully
2017-10-09 12:38:54,035 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2017-10-09 12:38:54,048 INFO [localhost-startStop-1] [CompressingFilter] CompressingFilter is being destroyed...
2017-10-09 12:38:54,049 INFO [localhost-startStop-1] [Dispatchers] Dispatcher org.apache.struts2.dispatcher.Dispatcher destroyed
2017-10-09 12:38:54,070 INFO [localhost-startStop-1] [QuartzScheduler] Scheduler scheduler_$_NON_CLUSTERED paused.
2017-10-09 12:38:54,188 INFO [localhost-startStop-1] [SVNClientManagerFactory] Destroying SVNClientManagerFactories...
2017-10-09 12:39:46,054 INFO [10-BAM::PlanExec:pool-17-thread-2] [DefaultErrorHandler] Recording an error: Unable to detect changes : LF8-DEF : Build 'LF8-DEF' failed to check SVN repository
2017-10-09 12:39:55,167 INFO [localhost-startStop-1] [ShutdownEnforcer] Container being shut down: starting last-resort termination thread.
2017-10-09 12:39:55,236 INFO [localhost-startStop-1] [AgentManagerImpl] Stopping all local agents...
2017-10-09 12:39:55,237 WARN [19-BAM::All other builds Agent::Agent:pool-34-thread-1] [BuildAgentControllerImpl] Building interrupted. Stopping agent 'All other builds Agent'...
2017-10-09 12:39:55,237 WARN [18-BAM::Ganshorn Tools Agent::Agent:pool-33-thread-1] [BuildAgentControllerImpl] Building interrupted. Stopping agent 'Ganshorn Tools Agent'...
2017-10-09 12:39:55,237 WARN [17-BAM::Ganshorn.LFX Agent::Agent:pool-32-thread-1] [BuildAgentControllerImpl] Building interrupted. Stopping agent 'Ganshorn.LFX Agent'...
2017-10-09 12:39:55,237 INFO [19-BAM::All other builds Agent::Agent:pool-34-thread-1] [DefaultBuildAgent] Changing context: null -> null on All other builds Agent/7ff0c68c
2017-10-09 12:39:55,239 INFO [17-BAM::Ganshorn.LFX Agent::Agent:pool-32-thread-1] [DefaultBuildAgent] Changing context: null -> null on Ganshorn.LFX Agent/66a60102
2017-10-09 12:39:55,240 INFO [19-BAM::All other builds Agent::Agent:pool-34-thread-1] [DefaultBuildAgent] Build agent 'All other builds Agent' stopped.
2017-10-09 12:39:55,239 INFO [18-BAM::Ganshorn Tools Agent::Agent:pool-33-thread-1] [DefaultBuildAgent] Changing context: null -> null on Ganshorn Tools Agent/33cba127
2017-10-09 12:39:55,240 INFO [17-BAM::Ganshorn.LFX Agent::Agent:pool-32-thread-1] [DefaultBuildAgent] Build agent 'Ganshorn.LFX Agent' stopped.
2017-10-09 12:39:55,240 INFO [18-BAM::Ganshorn Tools Agent::Agent:pool-33-thread-1] [DefaultBuildAgent] Build agent 'Ganshorn Tools Agent' stopped.
2017-10-09 12:39:55,249 INFO [localhost-startStop-1] [TransportConnector] Connector vm://bamboo stopped
2017-10-09 12:39:55,252 INFO [localhost-startStop-1] [QuartzScheduler] Scheduler scheduler_$_NON_CLUSTERED shutting down.
2017-10-09 12:39:55,252 INFO [localhost-startStop-1] [QuartzScheduler] Scheduler scheduler_$_NON_CLUSTERED paused.
2017-10-09 12:39:55,253 INFO [localhost-startStop-1] [QuartzScheduler] Scheduler scheduler_$_NON_CLUSTERED shutdown complete.
2017-10-09 12:39:55,260 INFO [localhost-startStop-1] [BrokerService] Apache ActiveMQ 5.14.5 (bamboo, ID:glsentwicklung-50892-1507545453863-0:1) is shutting down
2017-10-09 12:39:55,261 INFO [localhost-startStop-1] [TransportConnector] Connector http://localhost/bamboo/jmsServlet stopped
2017-10-09 12:39:55,273 INFO [localhost-startStop-1] [BrokerPluginSupport] Broker Plugin org.apache.activemq.broker.util.TimeStampingBrokerPlugin stopped
2017-10-09 12:39:55,274 INFO [localhost-startStop-1] [PListStoreImpl] PListStore:[D:\Bamboo-home\jms-store\bamboo\tmp_storage] stopped
2017-10-09 12:39:55,274 INFO [localhost-startStop-1] [KahaDBStore] Stopping async queue tasks
2017-10-09 12:39:55,274 INFO [localhost-startStop-1] [KahaDBStore] Stopping async topic tasks
2017-10-09 12:39:55,274 INFO [localhost-startStop-1] [KahaDBStore] Stopped KahaDB
2017-10-09 12:39:55,363 INFO [localhost-startStop-1] [BrokerService] Apache ActiveMQ 5.14.5 (bamboo, ID:glsentwicklung-50892-1507545453863-0:1) uptime 2 minutes
2017-10-09 12:39:55,363 INFO [localhost-startStop-1] [BrokerService] Apache ActiveMQ 5.14.5 (bamboo, ID:glsentwicklung-50892-1507545453863-0:1) is shutdown
2017-10-09 12:39:55,399 INFO [localhost-startStop-1] [BambooPluginManager] Plugin state will no longer be persisted.
2017-10-09 12:40:10,173 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[lucene-tracked-searchers-pruner-pool-2-thread-1,5,main] is still running.
2017-10-09 12:40:10,173 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[lucene-tracked-searchers-pruner-pool-5-thread-1,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[lucene-tracked-searchers-pruner-pool-7-thread-1,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[lucene-tracked-searchers-pruner-pool-9-thread-1,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[mail-queue-processor-pool-14-thread-1,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[atlassian-scheduler-quartz2.local_Worker-1,4,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[atlassian-scheduler-quartz2.local_Worker-2,4,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[atlassian-scheduler-quartz2.local_Worker-3,4,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[atlassian-scheduler-quartz2.local_Worker-4,4,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[active-objects-init-compatibility-tenant-0,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[PluginSchedulerTask-com.atlassian.bamboo.analytics.basedata.collector.CollectionJob:job,1,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[PluginSchedulerTask-com.atlassian.troubleshooting.healthcheck.scheduler.HealthCheckSchedulerImpl:job,1,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[PluginSchedulerTask-com.atlassian.analytics.client.upload.S3EventUploader:job,1,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[pool-27-thread-1,5,main] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[atlassian-scheduler-quartz2.local_QuartzSchedulerThread,5,QuartzScheduler:atlassian-scheduler-quartz2.local] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[UpmScheduler:thread-1,5,UpmScheduler] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[UpmScheduler:thread-2,5,UpmScheduler] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[NavLink RestCapabilitiesClient:thread-1,5,NavLink RestCapabilitiesClient] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[RemoteEvents CapabilitiesCacheLoader:thread-1,5,RemoteEvents CapabilitiesCacheLoader] is still running.
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Shutting down Bamboo despite the fact that a non-daemon thread Thread[EventSubscriptionCapabilities:thread-1,5,EventSubscriptionCapabilities] is still running.
2017-10-09 12:40:10,174 INFO [LastResortTerminationThread] [lifecycle] *******************************
2017-10-09 12:40:10,174 INFO [LastResortTerminationThread] [lifecycle] * Bamboo has been shut down *
2017-10-09 12:40:10,174 INFO [LastResortTerminationThread] [lifecycle] *******************************
2017-10-09 12:40:10,174 WARN [LastResortTerminationThread] [ShutdownEnforcer] Calling System.exit()
```


Answers:
author: somethingblue
body: Hi Joerg,

* Are you using ***CROWD***?

Find out what the attribute is for ***reloadable*** in the server.xml. If it is set to ***true***:

1. Stop JIRA
2. Set ***reloadable*** to the default value ***false***
3. Restart Bamboo

If the ***reloadable*** value is set to False, restart Bamboo and take a look at the Catalina.out and provide the log snippet from the failure and we'll go from there.

Cheers,

Branden