youngmon/atlassian-qna huggingface dataset:
One Commercial license for multiple instances
Asked by Lava Kumar Dukanam _Appfire_:

We have about 8 users who have system admin privileges in our Confluence instance. Let say if someone leaves our team or company - they can copy our commercial license and re-use it for their own purposes.

The question is - Is there a way to find out how many instances are using our license and how to track them?

Thanks,  
Lava


Answers:
author: Bastian Stehmann
body: Hi [@Lava Kumar Dukanam _Appfire_](/t5/user/viewprofilepage/user-id/1525538),

In my opinion it is really important that you trust your admins.

If you do not do that, you should spend a thought if the people that have admin right are the right people. Maybe you can also restrict administration access to them, so that not all of them have system admin permission.

If you trust your admin, then just make them aware that it is illegal to take licenses with them and also using one license in multiple instances is not allowed. You should not get that problem in that case.

I don't know if Atlassian has a chance to see, how often one license is used.

comments: author: Lava Kumar Dukanam _Appfire_
body: Thanks [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496) for your response.

- Lava


Tags: confluence-server

server
Cannot center column content in table
Asked by Alton Johnson:

So I'm a new Confluence user (currently on trial), and I cannot seem to do very simple things when it comes to formatting.

First, when I've pasted data into a page, there seems to be a very annoying issue when it comes to line breaks. In the "edit" view of my page, I've tried to literally place 20 lines in between a paragraph. The minute I go back to the view, it's directly underneath each other. Very frustrating.

Secondly, I just have a basic page that shows a table. I'm trying to center the table in the page, as well as its cell contents. I can't do it. I have tried to insert a "center" block and then place a table in there, and sometimes it wants to center the cell contents, and sometimes it doesn't. For example, if I select a cell and hit the center alignment button, nothing happens. If I hit the right center alignment button, then it swings all the way to the right.

Am I doing something wrong? I've used tens of text editors, wiki platforms, and more, and have never had this much trouble doing basic tasks such as centering content or even battling line breaks.

I saw some plugins to edit the source code, but they all cost; completely ridiculous.

Any thoughts would be greatly appreciated. I'm seriously considering purchasing this for my company, but if doing such minor things like this is this difficult, I have a feeling this platform is going to drive me insane. Furthermore, I am using the cloud option, so this is not a local instance.


Answers:
author: Vero Rivas
body: Hi [@Alton Johnson](/t5/user/viewprofilepage/user-id/1970458)

Look at this posts, maybe can help you

<https://jira.atlassian.com/browse/CONFCLOUD-53033>

<https://jira.atlassian.com/browse/CONFSERVER-52798>

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-center-text-to-the-middle-height-of-a-column/qaq-p/1384843>

Cheers


Tags: confluence-cloud
Importing Stylesheets
Asked by Charisma Riley:

I tried the expected "@import url(<http://someurl.com/mystyle.css>)" in the Style macro, but my stylesheet was clearly not applied to the page. Any thoughts as to what I'm doing incorrectly?


Answers:
author: Sattesh M
body: Hello Riley, have we tried wrapping the url in quotes, like below, and did it make a difference?

* @import url("<http://someurl.com/mystyle.css>")

Although the url should work without quotes, there has been know issues where we have to use them for some reason.

* [Is quoting the value of url() really necessary?](https://stackoverflow.com/questions/2168855/is-quoting-the-value-of-url-really-necessary "Is quoting the value of url() really necessary?")

Cheers,  
Sattesh

comments: author: Charisma Riley
body: Thanks for the suggestion! I have not tried this. I will give it a go and report back!


author: Charisma Riley
body: Okay, so I gave it a go, but no joy. And it appears to be a known issue. The only workaround appears to be a \<link\> in the header, if you have access to it. :/


Tags: cloud

confluence-cloud

css

stylesheet
Can Confluence templates create unique copies of attached files?
Asked by Paul Willman:

I would like to create a project management template that comes pre-populated with all of the documents that are needed to deliver a project. There are numerous templates in Word, Excel, Project, and other file formats that we have created for a PM to use to deliver and track the project, and I would like for Confluence to use a template that creates a page for each project, along with copies of the documents referenced by the template for each and every page created by the template. This way, we don't have to tell our PMs "Go out to this page and make copies of the documents", they are just part of the Confluence page the template creates.

Thus far, using the Insert Files and Images (Ctrl+M) template command, it appears that I am only able to reference a file on another page. Each time I edit the document on a page created by that template, the source document is changed. This destroys my library of process documentation.

Is what I am trying to accomplish possible in Confluence?


Answers:
author: Nic Brough -Adaptavist-
body: Your template has been built to point to a single source of a document.

You can edit that, pointing it to a copy of the doc attached instead, just by editing the template, but it won't make copies of files, that's going to need code in a blueprint.

comments: author: Paul Willman
body: Understood - thanks Nic.


author: EPS Software Engineering AG
body: Hi Paul,

Our Page Tree Creator (PTC) could be a solution for requirement. A PTC Template is based on a normal Confluence page tree. So you can add all your documents within this page tree and you don't need any programming skills. You can find the PTC on the Marketplace. There is also a link to our example pages.

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Page Tree Creator.


Tags: attachment

confluence-server

file

server

template
Starting a new parent page
Asked by Frank Vassallo:

ALCON,

I am a new user to Confluence / DI2E collaboration environment. I am looking at starting new parent page for USARPAC if possible.

is that possible or do I need to cerate a page under an existing parent directory?


Answers:
author: Nic Brough -Adaptavist-
body: We don't know who or what ALCON is, DI21, or USARPAC. You will need to explain all of those random acronyms in terms of Confluence if you want our help.

My best guess though is that you need to talk to your Confluence admins and/or the people who told you to use it, not the community of end-users who have no knowledge of your processes.

comments: author: Bill Rudy
body: Speak for yourself. ;-) That's military lingo - Army if I'm not mistaken. But you're right, it makes no sense to toss that out in this forum; he needs to engage his admins.


author: Nic Brough -Adaptavist-
body: I did actually recognise it, but I was trying to make the point that to most of the people here, the acronyms are total garbage and if he wants help, industry-specific jargon is utterly useless.


Tags: cloud

confluence-cloud
Creating Icon/text page menus in Confluence.
Asked by David Galloway:

This is a simple question, but I can't find the right terminology and I'm stuck.

I want to design a basic text-over-image menu for pages on my Confluence Server 6.1.4 instance. I suppose it's possible to do by adding three column sections with a single text link and image on each row of the column, but that doesn't seem like a best practice and will lead to trouble down the road.

Here's a screenshot of the type of layout I want:

<https://i.imgur.com/stv5nKo.png>

Can anyone please advise the proper search/macro name for that type of organizational element? Thank you.


Answers:
author: Sattesh M
body: Hello David,

You should be able to add more sections to Confluence, and then change the section to multiple columns instead, like below.

![Sections.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32309iBFE068D2ECFC6A2F/image-dimensions/515x182?v=v2 "Sections.PNG")

As per the screenshot above,

1. Click on the **Page layout**icon.
2. Add a new section, or 3.
3. Change the section type a a 3 column section.

Now each section and column will have it's own styling, so you can add text into them and align them individually, and then add pictures as well as needed.  

Hope that helps.  

Cheers,  
Sattesh

comments: author: David Galloway
body: Thanks Sattesh for the quick reply!

I stumbled into that strategy earlier this morning, it worked, but the spacing felt off and I couldn't put a sidebar. I then found a Confluence page created by another department that had the type of layout I was looking for, and luckily enough I have admin rights there too, so I discovered they did it by using the Section and Column macros.

Here's how I currently have it configured:

![](https://i.imgur.com/VNiXvtY.png)

And here is how that looks when previewed:

![](https://i.imgur.com/dX9mLej.png)

I still have plenty to do, but now I've solved the current issue. Thank you for taking the time to provide an answer with screenshots!
How do I deleted a file attached as a field in a Confiform?
Asked by Sandra Mehlmann:

I have defined a Confiform form that has one field defined as File - upload filed/images. I want the attachment associated with an entry to be deleted when the entry is deleted so I added an IFTTT Integration Rules macro with an onDeleted event and Delete Attachment action. I have not succeeded in getting the attachment to delete when the entry is deleted. I have tried a number of ways to specify the attachment ID including:

* id:\[entry.myattachment..id\]
* id:\[entry.myattachment..id\]
* id:\[entry.myattachment.asAttachment.transform(id)\]
* id:\[entry.myattachment.asAttachment.id\]
* id:\[entry.myattachment.asAttachments.transform(id)\]
* id:\[entry.myattachment.asAttachments.transform(id).asList\]

I am using Confluence 6.8. Any suggestions?


Answers:
author: Alex Medved _ConfiForms_
body: In the attachments to delete parameter you need to put

```
[entry.myattachment.asAttachments.transform(id).asList]
```

So, it will render out the list of attachment IDs stored with "myattachment" field
Can I change the CAPTCHA word library?
Asked by MadelineBarr:

How does Confluence Server select the words for CAPTCHA?

We have had a couple interesting or questionable words appear in the CAPTCHA. Some users were concerned (thought we were hacked) and some were even a little offended.

Are these words in a library somewhere or is it two parts of words randomly put together that just happen to form a word? ***Answer** : I did a little testing and realize they are not really "words." I'm assuming they are randomly generate letters or more likely parts of words put together. I think in this case it just happened to form a real word.
Still wouldn't mind clarification on this though. :)*

Is there a way we can remove or prevent some of the words? Do I need to put in a request to Atlassian to consider to have the words removed? *Edit: Wondering if there is something like a word blacklist.*

Thanks in advance.  
Madeline


Answers:
author: Sattesh M
body: Hello Madaline, thank you for contacting us about this.  

The answer to this is that the CAPTCHAs really are random, where it takes a section of one word, a section of another word and then tosses them together.

We've had issues with this before, where certain "words" were formed, that should not have.  
Since then, starting Confluence 6.0.6, we added a "bad-list" filter, to check the words that were formed, and to filter them if they match the words in the "bad-list".

* CONFSERVER-22963 - Confluence CAPTCHA includes offensive words

There is no way to edit this "bad-list" at the moment, but there is en enhancement request for this exact feature.

* [CONFSERVER-52217 - Updating and maintaining offensive captcha word list](https://jira.atlassian.com/browse/CONFSERVER-52217)

If you are already on a version of Confluence, over 6.0.6, and the CAPTCHA threw out together an offensive word, do let us know in the [CONFSERVER-22963](https://jira.atlassian.com/browse/CONFSERVER-22963) ticket above.

If you feel that the word or the content is sensitive, just get in touch with the Confluence support team, [here](https://support.atlassian.com/contact/), and we'll make sure the issue is raised confidentially.   

Let me know if you have any questions.  

Cheers,  
Sattesh

comments: author: MadelineBarr
body: Thanks for your response Sattesh. This is helpful.

I am unable to view the tickets you linked to. I receive the message:
>
> You can't view this issue {#toc-hId-1824703396}
> -----------------------------------------------
>
> It may have been deleted or you don't have permission to view it.

Madeline


author: Sattesh M
body: Hello Madeline,   

Sorry about that, looks like there's some restrictions to it.  

No worries however, just send us a ticket, [here](https://support.atlassian.com/contact/), with the info regarding the issue. and we'll raise the issue accordingly.

Feel free to link to this community post in the ticket for context as well.  

Cheers,  
Sattesh


Tags: captcha

confluence-server

server
bogus license key
Asked by Liwu Liu:

Renewed and paied for the license key, when updating, it refuses to accept it as complaining 'XSRF check failed"

The shit key is as follows:

\<perfectly valid key removed, as it's not supposed to be given out\>


Answers:
author: Nic Brough -Adaptavist-
body: A bad key will not cause an XSRF check, it's something to do with your browser or network, or a bug in Confluence.

Can you try it with a different browser? Do you get the same error? Also, what version of Confluence are you on?

comments: author: Liwu Liu
body: Tried last time and it worked now. Thanks.


Tags: confluence-server

server
Not Able to Ask Questions in Marketplace Forums
Asked by Charisma Riley:

I am not sure where to put this question since there does not seem to be a "General" or "Help" forum here, but I do not have an option to ask questions in the Marketplace Apps forum; specifically in the Adaptavist area. Any help is appreciated.


Answers:
author: Mikael Sandberg
body: Adaptavist has their own sub section under Marketplace Apps, <https://community.atlassian.com/t5/Adaptavist/ct-p/adaptavist>. If you go there and create a question it will be tagged with adaptavist, and that is how it ends up in that section. Where a question ends up depends on the tags you add to it, checkout out [The Admin's tale - War of the Tags](https://community.atlassian.com/t5/Feedback-Forum-articles/The-Admin-s-tale-War-of-the-Tags/ba-p/718357) to learn more about tags.

comments: author: Charisma Riley
body: I do understand this. However, I am not given an option to interact with \*any\* of the marketplace forums, including Adaptavist. Here is a screenshot:

![No ability to ask questions.png](https://community.atlassian.com/t5/image/serverpage/image-id/32247iA538D9C841491E1E/image-dimensions/455x254?v=v2 "No ability to ask questions.png")

I will try tagging and see if that works. Thank you!


author: Mikael Sandberg
body: [@Charisma Riley](/t5/user/viewprofilepage/user-id/1901166) if you click on Create next to Search you should be able to ask a question, and since you are in the Adaptavist section it will automatically add it under Adaptavist.


author: Charisma Riley
body: AHA! A man with an answer! Thank you, sir! :D


Tags: cloud

confluence-cloud
How do I manually order Child pages in the Child Display Macro in Confluence?
Asked by Euan Mackie:

I have successfully re-ordered my pages using the content tools within settings. However on my list index page, they don't reflect this reordered list.


Answers:
author: Shawn C
body: Hi Euan,

Check to see if the Children Display macro has one of the [Sort Children By](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765170) options enabled as that will overwrite the manual sorting you've specified in the Content Tools.

-shawn


Tags: cloud

confluence-cloud
Import Wiki-Pages to Confluence
Asked by Victor Martinez:

Hi. We have an old wiki I need to migrate to Confluence. Is there a way to do this automatically?


Answers:
author: Brant Schroeder
body: Victor there is not a great way to do this since the Universal Wiki Converter (UWC) was depreciated. This page discusses supported ways to migrate content from other systems into Confluence. <https://confluence.atlassian.com/confcloud/import-content-into-confluence-724765058.html>

If you can export the content and have someone who can do some programming you can always use the Confluence API to create pages. <https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/>


author: Nithin C N
body: Hi @\[deleted\] ,

We have Wiki migration tool Confluence.

Please let me know if you still have requirements.

Thanks

Nitin


author: Nithin C N
body: Hi Victor,

We have Wiki migration tool Confluence.

Please let me know if you still have requirements.

Thanks

Nitin

comments: author: Jo?o Magalh?es
body: Hi [@Nithin C N](/t5/user/viewprofilepage/user-id/3381963)   

Do you still have this migration tool?   
It would be much appreciated for me.


author: Nithin C N
body: Hi [@Jo?o Magalh?es](/t5/user/viewprofilepage/user-id/5273845) ,

Yes, we have.

Please let me know your exact requirement.

Please connect with me at nitin.nadavali@maiora.co

Thanks

Nitin C N


author: Enric Martinez
body: Thus basically, DIY but without the advantage of open source :P

Tja...
Running Confluence Over SSL or HTTPS
Asked by Navadeep:

Hi Atlassians,

We have successfully setup Confluence v6.11 in Data Center with 2 nodes(having 2 accounts "confluence" and "synchrony").

<https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html#RunningConfluenceOverSSLorHTTPS-serverconfig>

We have followed the documentation above to setup on Confluence Node-1. We are able to launch our application securely on Node-1, but not Node-2.

There is nothing in specific provided in the documentation on how to implement on data center.

Do we need to copy the cacerts and any other files from Node-1 to Node-2 to have secure setup on Node-2 as well ?

Thanks.

Best Regards,

Navadeep


Answers:
author: Kimberly Deal _Columbus ACE_
body: Hi [@Navadeep](/t5/user/viewprofilepage/user-id/1601478)  
My understanding is that, unless you are using a load balancer, that allows you to configure the cert there, you are going to need to set this up on each server that you will want to use https for.


author: Navadeep
body: Thanks a lot Kimberly and Reto for your comments.

As of now, as per our company security policies, we don't want to terminate SSL at load balancer. Trying different scenarios to see whether the Collaborative editing works fine with out Load balancer setup(only with https we are trying). I mean accessing the application securely like https://\<application server name where appn is installed\>:8443

If these scenarios doesn't work out, we have to terminate SSL at load balancer.

Thanks!!

Best Regards,

Nav


author: Reto Gehring _Valiantys_
body: Hi [@Navadeep](/t5/user/viewprofilepage/user-id/1601478),

Atlassian recommends to do the SSL termination on the load balancer.

<https://confluence.atlassian.com/enterprise/load-balancer-configuration-options-935383760.html>

Reto


Tags: data-center
How do you monitor Jira and Confluence Performance?
Asked by Jackie Chen:

Hi all, I just want to share some "cool" stuffs that we have done recently. We use Bot to do some initial troubleshooting for us when something abnormal is detected. For example, long response time and stuck threads.

I would like to hear your "cool" things if you are willing to share. Thanks!

![jira_long_response_mask](/t5/image/serverpage/image-id/32198i534D7AAFF1275E4C/image-size/large?v=v2&px=999 "jira_long_response_mask")

![conf_long_response](/t5/image/serverpage/image-id/32199iE334D10BC89DD832/image-size/large?v=v2&px=999 "conf_long_response")

What do those key metric mean?![help](/t5/image/serverpage/image-id/32200i52727864EB564C61/image-size/large?v=v2&px=999 "help")![conf_stuck_thread](/t5/image/serverpage/image-id/32201iF97926567542F279/image-size/large?v=v2&px=999 "conf_stuck_thread")


Answers:
author: Vickey Palzor Lepcha
body: I'd love to know more on how you implemented it. I am new to Splunk - I have no idea where to start .


Tags: confluence-server

jira

jira-server

performance

server
Upload attachment API JS or Ajax
Asked by EmadAfaqKhan:

Please guide me on how to attach a file using API, JS or Ajax, its really confusing. BTW I am using a subsite in my organization and we have confluence server.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

You can see some posibility is here

<https://github.com/AstroMatt/atlassian-python-api/blob/master/atlassian/confluence.py#L256>

Hence it is easy to rewrite to js.

Cheers,

Gonchik Tsymzhitov


Tags: rest-api
Can I prune scheduler_run_details table ?
Asked by Xarkam:

I see in my confluence scheduler_run_details have +2 millions lignes.

The job "Purge Old Job Run Details" no remove old lignes in this table.

My first record in this table is from 2018-06-19.

Can I purge manually *the scheduler_run_details* table ?


Answers:
author: Sattesh M
body: Hello Xarkam,

According to the scheduled job documentation, the "Purge Old Job Run Details" job only clears successful jobs that run more than 90 days ago.  
So we're still within the time-frame.  

That being said, there should be no issues with manually purging the table, but you should as always, test it on a test instance first, with the current database dump, or at least, have a full backup of Confluence and it's database, if you are going to run the delete query on production straight away.  

Hope that helps.  

Cheers,  
Sattesh

comments: author: Xarkam
body: Thanks,

Otherwise, is it possible to configure cleanup for logs older than 30 days?


author: Sattesh M
body: It looks like you should be able to change it from 90 days, to 30 days using the system property all.jobs.ttl.hour, as mentioned in the documentation below.

* [Scheduled Jobs](https://confluence.atlassian.com/conf610/scheduled-jobs-952623217.html#ScheduledJobs-Typesofjobs)

Here's a guide on configuring system properties.

* [Configuring System Properties](https://confluence.atlassian.com/conf610/configuring-system-properties-952623206.html)

Since the value is in hours, 30 days would be 720.  

Cheers,  
Sattesh


author: Xarkam
body: Thanks.

I configured the option.

It was until he had to make a VACUUM after running the job :)


author: Nathan Neulinger
body: [@Sattesh M](/t5/user/viewprofilepage/user-id/1244849) There is a typo above, should be 'all.jobs.ttl.hours' not 'all.jobs.ttl.hour'


Tags: confluence-server

server