youngmon/atlassian-qna huggingface dataset:
Options for displaying events from a table in a calendar/timeline view
Asked by Niall Poole:

I've used SQL to extract key project dates from various departments and have these sitting in tables on Confluence pages, typically with columns like Date, Title, Description. I'm happy getting this all in one table if needs be.

I'd like to view these in some sort of calendar or scrollable timeline widget.

What are my options?

The 'Team Calendars' macro has a beautiful looking timeline, but I don't get how I'd get my data in to it - if there's a way (short of re-keying it :)) great, else, what's the next best thing?


Answers:
author: Britta Neugebauer _yasoon_
body: Hi [@Niall Poole](/t5/user/viewprofilepage/user-id/4796586) ,  

thanks for your question! You can work with the 'Teams Calendars' macro and add Jira events in a calendar or scheduler view. Here's more: [Add Jira events \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/add-jira-events/)  

Do you want to show Jira events only or do you want to set them in any context?  

All the best  
Britta

comments: author: Niall Poole
body: Hi [@Britta Neugebauer _yasoon_](/t5/user/viewprofilepage/user-id/4250925)

Maybe I shouldn't have used the word 'project' :) I meant it in the non-Atlassian sense.

I'm extracting the data from 3rd party systems, not JIRA.

Niall.


Tags: calendar

timeline
confluence tutorial pdf
Asked by Ravi K Dwivedi:

Appreciate if any PDF is shared or link on confluence tutorial. Wanted to have detailed info on page creation/content management and general administration. Thanks.


Answers:
author: Matt Reiner [K15t]
body: Hey [@Ravi K Dwivedi](/t5/user/viewprofilepage/user-id/4893032)

You could also check out this Confluence editor tutorial series from my team: <https://youtube.com/playlist?list=PLVvtVyEIKNWh0VpvUfSsyO0e2kouNeC43>

And also, learn about all sorts of Confluence best practices here: <https://www.k15t.com/rock-the-docs>


author: Srinatha T
body: Hi [@Ravi K Dwivedi](/t5/user/viewprofilepage/user-id/4893032) ,

Welcome to Atlassian community.

Below URL has all the links for leanring.

* [Getting Started](https://www.atlassian.com/software/confluence/guides/get-started/set-up#step-5)

Thanks,

Srinath T
Is there a way to use a variable in Excerpt Include macro
Asked by Borislav Bonchev:

Hi,

I am creating a template that consists only of *Excerpt* *Include* macros.  
The macros include information from page(s) in a private space into a page in a public space.

My goal is to have template variable that populates the *Page Containing the Excerpt* field of the macros when a page is created from the template.


Answers:
author: Dominic Lagger
body: Hi [@Borislav Bonchev](/t5/user/viewprofilepage/user-id/4650790)

There is no way to use variables in macros.

Regards, Dominic


Tags: cloud

confluence-cloud
I am not able to login for DXC Confluence right now.
Asked by VAIBHAV DESAI:

DXC Employees please wait three seconds to be redirected to [DXC Global Pass Single Sign-On page](https://confluence.dxc.com/plugins/servlet/external-login?os_destination=).  
Redirecting...


Answers:
author: Charlie Misonne
body: Hi [@VAIBHAV DESAI](/t5/user/viewprofilepage/user-id/4973713)

As this is an on premise instance of Confluence you should reach out to your Confluence admins about this issue.

The Atlassian Community can not look into your environment or log files to troubleshoot this issue.

comments: author: VAIBHAV DESAI
body: Sure [@Charlie Misonne](/t5/user/viewprofilepage/user-id/502263) , Thanks!


Tags: confluence-server

server
Confluence Space dissappeared
Asked by Andreas Vogel:

Hello everybody,

our confluence space has dissappeared.

I don't know why this has happened, all of the other products (Bitbucket, Jira) are still available.

Is there any possibility to restore the space?

It is really important for us because our project documentation is / was stored there.

Thank you for your help


Answers:
author: Nic Brough -Adaptavist-
body: Are you talking about a specific space, or the whole of Confluence?

comments: author: Andreas Vogel
body: Now I know why the space is has disappeared.

It was disabled because of inactivity at 10.04.2022.

Is it possible to re-activate the space again?


Tags: cloud

confluence-cloud
Generally I find it difficult to start OPMC Hub Staff most mornings due to heavy loading at the time
Asked by harindra:

In most morning hours I am unable to work on Hub Staff due to heavy loading in the software. Could you please find a remedy to correct this.   

I also experience a problem when during power cuts/power failures Hub Staff time tracker cannot be stopped, it works throughout the power failure. I have to wait till power resumes to edit my timing. Please introduce a system to stop time tracker when power goes off and to start when power resumes.  

Your consideration would be appreciated.  

Respectfully,  
Harindra De Soysa


Answers:
author: harindra
body: My issue is I am unable to stop Hub Staff time tracker when during a power failure/interruption. Time tracker works throughout during power is cut off. Can you please introduce a system to stop the time tracker as power fails.

comments: author: Nic Brough -Adaptavist-
body: Could you read the previous answer please?


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I'm afraid you are probably in the wrong place. "OPMC Hub Staff" probably means nothing to most, if not all, of the people here working with Atlassian stuff. Is it based on an Atlassian system?


Tags: cloud

confluence-cloud
Confluence Long Term Support version
Asked by TJ-LDS:

The latest release of Confluence is 7.18.2, while the latest Long Term Support release is 7.13.7.

This page: <https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html>

indicates that 7.18 goes EOL on May 30, 2024; while 7.13 goes EOL a long time before that, on Aug 17, 2023.

Why does the LTS version run out of support earlier than the latest release?


Answers:
author: Dam
body: Hi,

All versions have a 2 years support period. All OEL are based on the major version, the first major version:

* 7.13 version was released on 2021/08/17 \> +2 years \> OEL = 2023/08/17  
  <https://confluence.atlassian.com/doc/confluence-7-13-release-notes-1044114085.html>
* 7.18 version was released on 2022/05/30 \> + 2 years \> OEL = 2024/05/30   
  <https://confluence.atlassian.com/doc/confluence-7-18-release-notes-1115677302.html>

I hope it helps.

Cheers,  
Dam.

comments: author: TJ-LDS
body: The confusion I am having is that the LTS version of Confluence seemingly goes out of support *before* the latest version does.

I expected that the LTS would have the *latest* end-of-support date because it is *Long Term* Support.


Tags: confluence-server

server
Page Permissions Not Wroking
Asked by Kevin Murotsune:

My space admin granted Read/Edit/Contributors permissions to several users and they are not able to access the page.

When you click on the red padlock icon on the top of the page, they are listed. However, when you go to the menu and click "People who can view", they are not listed. Any thoughts?


Answers:
author: Mervyn Toh
body: Have you tried checking the space permission? Maybe the users aren't added to the space permission, which prevents them from accessing the pages.

comments: author: Kevin Murotsune
body: Thanks for the suggestion! I'm checking into it.


Tags: permission
Salesforce Smartlinks no longer working
Asked by Ed Willans:

Used to copy URLs from Salesforce into card descriptions, which would then appear as a smartlink and show the status of the Salesforce card. Has this functionality been removed?


Answers:
author: kemobetter
body: Did you manage to solve this problem? It seems we are experiencing something similar now with Salesforce. It's the first time something like this has happened to our API system, and we don't know exactly how to react.  
I have already researched [magicfuse.co](https://magicfuse.co/blog/ultimate-guide-to-salesforce-apis/), and there is plenty of information about this platform. But it seems that this issue is not that common, and there is no clear guidance on the official website on how to deal with it. Or maybe I am looking in the wrong direction.  
Could you probably guide me a little on what I should do? We need to resume activity ASAP.


author: Aaron Geister
body: [@Ed Willans](/t5/user/viewprofilepage/user-id/4639565) Hope all is well Ed.

I hope I can get a little more insight to how you are using the smartlink. I use them still and I see them on my cloud site.   

I do believe if your connecting salesforce to jira usually need an add on to show the smartlink with the status of an issue. We use service rocket which is a great connector.   

Are you currently using an integration add-on?

comments: author: Ed Willans
body: Hi [@Aaron Geister](/t5/user/viewprofilepage/user-id/4585692)

No - according to [Salesforce guidance](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/) it should appear automatically without the need of a specific connector. It was working fine before, now has just stopped working.


author: Aaron Geister
body: All of ours are working in our Cloud environment. If this has stopped working for you I would suggest a Atlassian support ticket so they can follow up with you on any errors.   

Please let us know how this goes and if this has helped you in anyway.   

There is the shortcut commands that are stated in the smartlink guidance. Please check to see if those would help. You can convert them to not be a smartlink after you have set them up. Maybe that was done at some point.  

Hope all is well.   
Aaron


Tags: cloud

confluence-cloud

link

salesforce
Need JQL query for dates that start the previous month and going forward
Asked by Laurie Huth:

I currently have a JQL query that pulls data for a due date of today and into the future.

due \>= now()

However, I have been asked to show dates going back to the start of the previous month. For example, if today is June 23, I need to return all values going back to May 1st (i.e. the start of the previous month).

Much appreciated!


Answers:
author: Laurie Huth
body: OK, just figured it out myself:

due \>= startOfMonth("-1")


Tags: confluence-server

jql

server
Confluence DB from Full to Simple
Asked by Kimberly McCarty:

Hello,

Can we change the Confluence DB from the Recovery Model being Full to Simple? We have been working on paring down the space being used by Confluence on the existing server and the log file on the there is about 97 GB while the DB is only 1.1 GB.

The DB is really only 2 GB in size and the log should be no bigger than that. Right now its grown to almost 100 GB.

Thank you,

Kimberly McCarty


Answers:
author: Brant Schroeder
body: [@Kimberly McCarty](/t5/user/viewprofilepage/user-id/4403996)

In my experience with MS SQL, this can tend to happen pretty easily when you have the recovery model for the database set to use FULL. Microsoft has a number of documents that explain exactly how to do that: [View or Change the Recovery Model of a Database (SQL Server)](https://docs.microsoft.com/en-us/sql/relational-databases/backup-restore/view-or-change-the-recovery-model-of-a-database-sql-server)

comments: author: Kimberly McCarty
body: Thanks Brant


Tags: confluence-server

server
single sign on
Asked by Jignesh Patel:

We do like to do single sign on from Java 8 version, please guide us.


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: Here you can find info about supported SSO and also list of available apps: <https://confluence.atlassian.com/kb/single-sign-on-integration-with-atlassian-products-794495126.html>


Tags: cloud

confluence-cloud
Update a template: use current owner and current date as macros
Asked by Alexey _knari_ Gerasimovich:

Hi! We like the integrated template for meeting notes, but we would like to tweak it a bit for our needs. When I create my own template I have no idea how to do the following:

1. Create a new document name based on the current date. Let's say I want all new docs created from this particular template having a name like '2022-06-23 - MFU'. And the date should be added automatically as the current date (when the doc is being created)
2. I want to add the same date as one of the predefined parts of the document, like 'The Meeting Date: \<date\>"
3. Also, I would like to add another part --- add the doc creator as the first participant.

Are there any ways to use some macros in the template editor to have such a result?


Answers:
author: Dominic Lagger
body: Hi [@Alexey _knari_ Gerasimovich](/t5/user/viewprofilepage/user-id/4973365)

Since you are on confluence cloud, the possibilities are very limited.

There is a diffenence between "Templates" and "Blueprints".

* [When to Use a Blueprint or a Template?](https://confluence.atlassian.com/confkb/when-to-use-a-blueprint-or-a-template-459178089.html)
* [Pre-format your content with templates](https://support.atlassian.com/confluence-cloud/docs/pre-format-your-content-with-templates/)

What you need, is only available for blueprints, like prepopulate the date or creator informations

So you can edit an existing blueprint, but can't create an own.

Regards, Dominic

comments: author: Alexey _knari_ Gerasimovich
body: Thank you, Dominic!

I see that options are really limited. But is there any way to create my own blueprint from scratch? As I don't think that editing any existing blueprint is a good idea. Perhaps, I can just create my own based on them. As now I see how to edit them, but no options to copy and then edit.


author: Dominic Lagger
body: On confluence cloud, nope, you can't do that.

Only possibility is to create a confluence cloud app.

Regards, Dominic


Tags: cloud

confluence-cloud
DL copy project file
Asked by intrepid:

How can I copy a DL project file which I can edit but preserve the original? Mac osx Mojave. I have searched everywhere on the Dirac website, user manuals, Confluence website and this website. Nowhere is there anything that addresses this question. Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you may have clicked on "help with Confluence" instead of "help with Dirac"? If I am wrong and you do need help with Confluence, could you explain more about where the file is stored in Confluence and what the problem is?
I'd like to create a list of all spaces that includes who created the space ...
Asked by 2U Admin:

I'd like to create a list of all of the spaces that exist within my Confluence account and have the list include the name of the person that created the space. Is this possible to do?


Answers:
author: Mikael Sandberg
body: You can do this by using the REST API, the [get space](https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-wiki-rest-api-space-spacekey-get) endpoint returns the history of the space which includes who created it.

comments: author: 2U Admin
body: Is this the only way to produce this list of all of my spaces with their owner? I'm not familiar with how to use any of the APIs in Confluence.


author: Mikael Sandberg
body: Yes, unless you manually go into each space in the UI and under Space settings \> Space details to find out who created the space.


Tags: cloud

confluence-cloud
Migration from on prem 6.x to cloud
Asked by Eduardo Rocha:

I need to migrate but our on prem instance is not letting me because our Glify app

is not up to date, It seems that our instance 6.x need to be upgraded first to version 7.x

then i can update the Glify app to version 9.3.2 to be able to migrate the app data.

Any thoughts on how i can bypass this issue and be able to migrate?

Thanks,


Answers:
author: Brant Schroeder
body: [@Eduardo Rocha](/t5/user/viewprofilepage/user-id/308758) I would suggest contacting Atlassian support and seeing if they can provide a license key to allow you to upgrade so you can do the migration. <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
UPGRADE CONFLUENCE AND CHANGE OF SERVER AND DATABASE
Asked by Ana Martinez Arroyo:

Hi everyone!

Im doind an upgrade from Confluence 7.3.2 to 7.13.7 (Data center not clustered).

This new version is going to be allocated in another application server, and moreover, we will change the database too.

I would like to know , in terms od Database connectivity, which paramaters of the file **confluence.cfg.xml** i will have to change?

For experience i know the build number parameter its important not to change it (upgrade task of confluence will do it) and i guess obviously i will have to change the conection parameters in order to the new confluence to reach the new database(connection.password,connection.url,connection.username...) but for exemple, the parameters: **jwt.private.key and jwt.public.key** do i will have to change them too? or i should let them and then the upgrade task will update them?

Thank you very much!!


Answers:
author: Mervyn Toh
body: This depends on what is being configured. Usually, only the following parameters are required to be updates:

* hibernate.connection.url
* hibernate.connection.username
* hibernate.connection.url

Atlassian already has [a documentation on migrating databases](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html). I'd suggest to go through the documentation.

comments: author: Ana Martinez Arroyo
body: Thank you!!


Tags: confluence-server

server
Is there a way to disable users who haven't logged-in in a period of time?
Asked by Maggie Stearns:

If a user logs in once, we don't need to pay for their license for the rest of time. Can we run a program to disable users who haven't logged in in a period of time.


Answers:
author: Jack Brickey
body: There is no automation for doing this today. You need to check regularly and suspend users.


Tags: cloud

confluence-cloud
Editor access denied when page is unrestricted.
Asked by Jamie Hill:

Several users are unable to edit a page though page has no restrictions. They are notified they do not have edit access. They request access and when I grant them access through the link in the Confluence generated email, I get a response that they already have edit access.


Answers:
author: Mervyn Toh
body: Have you tried checking the space permission? Perhaps the users aren't added to the space permission, which prevents them from accessing the pages.

comments: author: Jamie Hill
body: Yes, group permissions were not in place for this space. This corrected the problems.

Thank you.


Tags: cloud

confluence-cloud
My account is deleted
Asked by Alex V?lker:

Suddenly i can't use mu confluence account anymore and i lost all my docs!!! I don't login very often, but i can't see any mail warning me for this. Can this be undone PLEASE!!!


Answers:
author: Rilwan Ahmed
body: Hi [@Alex V?lker](/t5/user/viewprofilepage/user-id/4973073)

Welcome to the community !

You can cancel the deletion before the 14-day grace period is over. If 14 days is not over yet, then to cancel a deletion:

* Try to log in to your account at <https://id.atlassian.com/>
* You'll get a screen with information about the status of your account and a button to cancel the deletion. Click Cancel deletion.

Even if your account is deleted , the following data is not deleted:

Content you created in Atlassian account services. For example, pages, issues, and comments you created in products. For full lists of content that's not deleted in these products, see the documentation on account deletion in Confluence Cloud, Jira Cloud, and Bitbucket Cloud.

Any personal data in content you or someone else created, such as names or email addresses typed into a page or issue. Product admins must delete this content manually.

Your profile information that might have been stored in Marketplace and custom apps installed in products. See Marketplace and custom apps for more details.

More details explained in <https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>

comments: author: Alex V?lker
body: Thank you Rilwan!


Tags: cloud

confluence-cloud
Whitelisting of URL
Asked by Sweta Pawar:

Hi Atlassian Team,

We are trying to integrate Confluence with our internal application while doing so we are facing CORS error .

Kindly help to whitelist below URL.

[https://\*.tatamotors.com](https://*.tatamotors.com)


Answers:
author: Srinatha T
body: Hi [@Sweta Pawar](/t5/user/viewprofilepage/user-id/4850245) ,

Welcome to Atlassian community.

If you have a premium account then , you can allow IP's by whitelisting them. Below KB doc has all the steps.

* [Specify-ip-addresses-for-product-access](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/)

But if you are specifically looking to allow URL then open a support ticket.

Thanks,

Srinath T

comments: author: Sweta Pawar
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) I am looking for whitelisting of URL [https://\*.tatamotors.com](https://%2A.tatamotors.com/).

Please guide me how to raise support ticket. I tried to do but it is directing me to same page or share issue in community.

Share the direct link or contact detail of support team.


author: Srinatha T
body: [@Sweta Pawar](/t5/user/viewprofilepage/user-id/4850245) , if you are using free tier then you are not entitled to create ticket and free tier has only community support. Probably that is the reason it is redirecting you to community.

Thanks,

Srinath T


author: Sweta Pawar
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) is there any alternate option for this.

We need to resolve this issue.


author: Sweta Pawar
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) Please note we are not using free tier , Tata motors have purchased license for same. Let me know what is the issue here.


author: Nic Brough -Adaptavist-
body: Go to <https://support.atlassian.com/contact> and raise the issue there. You'll need to enter the site details for your Cloud site - that will tell Atlassian you have a support contract.


Tags: cloud

confluence-cloud

whitelist