Has anyone found a way to disable Atlassian Intelligence on a per-user basis?
Asked by Dwight Holman:

Some of my team appreciate the new AI features in Jira Cloud, but others find these prompts and UI additions unhelpful and distracting.

We can opt-out of AI for our instance (all users)....

Has anyone figured out how to disable these using CSS/JS overrides? This would allow individuals to turn this off.


Answers:
author: Brian Jennings
body: [@Dwight Holman](/t5/user/viewprofilepage/user-id/655415) I use a Chrome plugin called "Stylebot" to add CSS rules when I disagree with a website's design. These rules have removed the AI underlining for me and disabled the click event that pops up the box:  

```
.acronym-highlight {
  border-bottom-style: none !important;
  cursor: text !important;
}

.acronym-highlight:hover {
  background: none !important;
}
```

comments: author: Dwight Holman
body: Thanks for the tip - yes we've used Stylebot before.


author: Dwight Holman
body: There is a backlog item you can vote for if you are interested... [AI-930](https://jira.atlassian.com/projects/AI/issues/AI-930)

comments: author: Sara Hekmat
body: Hi [@Dwight Holman](/t5/user/viewprofilepage/user-id/655415) ,

I'm a part of the Jira AI team. Currently, there isn't an option to individually enable or disable Atlassian Intelligence for users.

I'm eager to learn more about how the AI features are affecting some of your users. Could you please share which specific features are causing disruption?

Best regards,

Sara


author: Dwight Holman
body: Hi Sara,

there are two main complaints I had from my team:

* The AI glossary links offer definitions for obvious terms (that need no definition), and does not offer definitions for more obscure terms. These suggestions *seem* to depend on Wiki content which in many (most) cases does not exist for development tickets. Basically it adds no value but adds distracting link decoration to plain text that reduce readability.
* Sometimes the new UI elements do not fit and result in degraded UI/UX. For example the comment entry on an agile sidebar:  
  ![comment-box.png](https://community.atlassian.com/t5/image/serverpage/image-id/332639i9A385CA5AD477F7E/image-size/large?v=v2&px=999 "comment-box.png")
  * the added **Write** button reduces space making the formatting buttons overlap and hard to click - we see this on Chrome and Firefox.
  * the expanded hint text is just adds visual clutter which can be distracting - once a user has added a few (hundred) comments this adds no value - there should be a way to turn off these hints. Some users would like to turn off the normal (non-AI) comment hint too.

As noted in my OP this is a personal preference thing. New or junior team members might find the feature more valuable than a veteran.

Cheers,  
Dwight


author: Sara Hekmat
body: Hi [@Dwight Holman](/t5/user/viewprofilepage/user-id/655415) ,

Thank you for the detailed explanation. I will share each feedback with the owner team in hopes of making improvements.

Regarding the definitions, you are right that they are sourced from Wiki. In general, it would be hard to identify which one is useful and which one is not, but we will look into this to enhance the feature's usability.

Regards,

Sara


author: B. Boom
body: Just commenting to second this request. The AI content is useless at best, and disastrously misleading at worst. It just amounts to highly distracting glitter, and I would very much like to be rid of it without having to convince a half dozen organisations to all disable it for all their users.


author: Dwight Holman
body: [@B. Boom](/t5/user/viewprofilepage/user-id/5536934) we frequently see Atlassian Intelligence offer incorrect glossary suggestions. I think the comment from [@Sara Hekmat](/t5/user/viewprofilepage/user-id/4080863) is right, it might be infeasible to show correct \& useful definitions with sufficient accuracy.

Users that HATE the glossary links may still want to use other AI features. If the Atlassian Intelligence team want to succeed they need to offer flexible ways of working. If you don't offer a way to turn a feature off, how do you know how many end-users hate it?


author: Tuukka Kivilahti
body: [@Sara Hekmat](/t5/user/viewprofilepage/user-id/4080863) I ended here while googling howto disable definition hilights.

For me the hilight is causing disruption, because it's too visible and steals my focus when reading confluence. It would be nice to be tuned down to be more discreet.


author: Iain Davidson
body: Just confirming previous requests to turn off AI: prompts, added icons, editing 'AI help' focus and popups..  
The current AI features are useless at best and interfere with normal creation/edit flow at worst. It's just a very distracting 'new feature' bedazzle, no one wants or needs it now.  
For us, just causes disruption, because it's too visible and a useless addon tool.   

Please Just make it a 'add-on package/feature' that we can turn off!


Tags: cloud

jira-cloud