youngmon/atlassian-qna huggingface dataset:
How to move confluence to another server
Asked by Bahman Sharzad:

I want to move my confluence from ubuntu 16 with postggresql, to another server

ubuntu 20 and same postgresql.

I think there are 2 issues moving licence to another server and moving data with database.


Answers:
author: Shannon S
body: Hi [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631),

Thank you for raising this with us.

The page that [@repi](/t5/user/viewprofilepage/user-id/302600) shared with you is correct for Confluence 5.9, but the most recent version of this document is below:

* [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html)

> \[This document\] doesn't cover [database migration](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html) or [upgrading](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) your Confluence version. We suggest you do each of these steps separately.

Further down the page, please note the following:
> **If you're moving your database...**
>
> If you have also moved your database from one server to another you can change the JDBC URL in `<confluence.home>/confluence.cfg.xml` if you are using a direct JDBC connection or in the definition of your datasource (if you are connecting via a datasource).

Under **Related Content** on that page, you can find the article to migrate across databases.

* [Migrating to Another Database](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html)

You can follow the steps from the database migration article to get started, as this covers creating a new Confluence installation, connecting to your new database, and importing backup data. You can then use the M*igrating Confluence Between Servers* documentation to check the steps you've run so far, and any remaining steps (such as updating any configuration and running a reindex).

Let us know if you have any trouble.

Shannon


author: repi
body: [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631)

<https://confluence.atlassian.com/conf59/migrating-confluence-between-servers-792499892.html>
Why Symbols in tables mess tables of contents macro?
Asked by Gursahib Buttar:

Hello All,

I have recently started started using Symbols in my Page Tables, but that symbol shows up in Table of contents Macro as a content Head. I'm on Old version of web based Confluence, please help me resolve this. Remind you that these Symbols are inside the Tables. It does look like this.

![Symbol.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/101601i69211D78BA96416B/image-size/large?v=v2&px=999 "Symbol.PNG")

Please help!


Answers:
author: Gursahib Buttar
body: Anyways Guys I have found that these symbols are not Provided in Symbols table and Team member copied it from somewhere else.

So I have asked them to use + sign with the normal Up arrow provided in Symbols table for increment. I hope this helps someone.


Tags: cloud

confluence-cloud
How can I set edit restrictions to a page and all of it's child pages at once?
Asked by Herold Peijs:

In my space I have one branch of pages the are open for editing by all with the appropriate space permissions and all other branches of pages need to be restricted for editing. How can I do that without setting editing permissions to every single page?


Answers:
author: Fabienne Gerhard
body: Hi [@Herold Peijs](/t5/user/viewprofilepage/user-id/3995558) - welcome to this wonderful community

If you set permissions on a page this permissions count for all childpages! So you can easily set restrictions for editing on main page and all child pages are restricted too. So the whole branch under the page is restricted.

comments: author: Herold Peijs
body: Thanks for the quick response [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)

I know this does work for view restrictions, but child pages do not give the indication that they have inherited edit restrictions as they do for view restrictions.


author: Fabienne Gerhard
body: Hi [@Herold Peijs](/t5/user/viewprofilepage/user-id/3995558) - sorry you are right, I've overread this.

Which version on-prem are you working with? I know it's known issue (see one of many [tickets](https://jira.atlassian.com/browse/CONFSERVER-5095?error=login_required&error_description=Login+required&state=a35a35c8-58ff-4132-818b-096de100c922)) I asked for Confluence version cause as you can see there is a mentioned solution from Atlassian from 7.3 on. There is also mentioned app ([Edit Permission Inheritance](https://marketplace.atlassian.com/apps/1221313/edit-permission-inheritance?hosting=server&tab=overview)) which you maybe wanna give a try (didn't try it, but sounds interesting).

What would be my workaround would be creating a group so that you don't have to put in all users one by one.... but that's maybe not the solutions you were looking for.


author: Herold Peijs
body: Thanks [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720). We are still working on version 7.2.0. Let's upgrade first and if that does not provide the required solution, I will consider the add-on.


author: Fabienne Gerhard
body: We will update to 7.4 and I hope for a solutions according this problem. I will let you know when tho problem is solved! All the best


Tags: confluence-server

server
I NEED HELP, PLEASE, PLEASE. How can I restore a deleted file in Confluence?
Asked by Nataly:

How can I restore a deleted file in Confluence? - Give me please a detailed description or link to it. This is very important to me. Thank You in advance.


Answers:
author: Jan Szczepanski
body: Hi [@Nataly](/t5/user/viewprofilepage/user-id/3995481) ,

I guess the way described in this article can help to recover a deleted file:

<https://confluence.atlassian.com/doc/retrieving-file-attachments-from-a-backup-187758.html>

Hope this helps!

Regards,

Jan

comments: author: Fabienne Gerhard
body: Hi [@Jan Szczepanski](/t5/user/viewprofilepage/user-id/2928125) - no I don't think so.

on-prem e.g. a space admin can easy recover it from Trash - especially when it's deleted like only a few minutes ago.


author: Jan Szczepanski
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)you are right!

Space administrators can restore attachments.


author: Nataly
body: [@Jan Szczepanski](/t5/user/viewprofilepage/user-id/2928125) [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) [@Phill Fox](/t5/user/viewprofilepage/user-id/781516)

At first time our admin said it's impossible to recover a deleted file

(he's a bit lazy))), but now I have arguments.

And all this because of You! Thank you very much!!!


author: Fabienne Gerhard
body: nothing is impossible ? - keep us informed -\> your admin is also welcomed to contact community! Everyone who needs help will find help here.

He can give us some more information (which confluence system is running aso) and we will give our best to help ?


author: Phill Fox
body: Hi [@Nataly](/t5/user/viewprofilepage/user-id/3995481)

Welcome to the Atlassian Community.

Are you sure you mean a deleted file? Was this an attachment on a page?

It may be that the attachment is still attached to the page and just not visible on the page. So the first place to check is on the attachments option at the top of the page to see if the file is still attached to the page. If it is no longer attached then you will need to retrieve this from your last backup.

Or are you actually asking how to restore a page that has been deleted?

This I suspect is the more common scenario and you want to restore a page then the instructions are here

Cloud - <https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/>

Server/Data Center - <https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>

Phill

comments: author: Nataly
body: Hi [@Phill Fox](/t5/user/viewprofilepage/user-id/781516) Thank you for Your response! I mean a deleted file, not page. I'll try, thank you!


author: Fabienne Gerhard
body: Hi [@Nataly](/t5/user/viewprofilepage/user-id/3995481) - as [@Phill Fox](/t5/user/viewprofilepage/user-id/781516) -\> have a first look on your attachment of the page! If it's deleted there, ask your space admin/confluence admin to look in Space Settings -\> Content to recover the attachment


author: Phill Fox
body: Hi [@Nataly](/t5/user/viewprofilepage/user-id/3995481)

I hope the file is still attached to your page and you do not need to retrieve it from a backup.

Phill
install Software on Confluence Server
Asked by OF-IT Support:

How can I install following Software on Confluence Server![2020-07-03_11-20-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/101579iDFF9E12A9764734B/image-size/large?v=v2&px=999 "2020-07-03_11-20-39.png")


Answers:
author: Nic Brough -Adaptavist-
body: For Questions for Confluence, you need to log into Confluence, go to "manage apps" and use "add new app". You'll be able to search for it and then click "install"

Jira Software is not a Confluence app, it is a completely separate application that needs to be installed on its own servers
Migration from Confluence server to data-center
Asked by Pooja:

Hi team,

We recently purchase confluence datacenter license keys.

So the agenda is, we just want to update the confluence server license with datacenter license keys. we don't want to change any architecture like adding one more node or creating a cluster.

it would be great if someone shares me steps.

Regards,

Pooja


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: New versions of Confluence (7.2+) will become Datacenter (as you've discovered yourself) by just applying the DC licenses and stay this way after restart too.

This wasn't the case for 7.1 and earlier. See here: <https://confluence.atlassian.com/confkb/revert-to-standalone-instance-from-accidental-confluence-data-center-migration-968667261.html>

"In Confluence Server 7.1 and earlier, moving to Confluence Data Center requires you to set up and configure a cluster.

When you apply a Data Center license, we prompt you to start the migration the next time you restart Confluence. At this point, Confluence won't be accessible to your users until you've successfully configured your cluster."


author: repi
body: [@Pooja](/t5/user/viewprofilepage/user-id/1133850)

<https://confluence.atlassian.com/doc/moving-to-confluence-data-center-203651.html>

comments: author: Pooja
body: Hi repi,

Thanks for reply. As per this articles , by referring below lines I just upgraded the license keys.

There's no need to restart Confluence. Data Center features such as read-only mode, SAML single sign-on, and CDN will now be available

But for scheduled restart of vm or for any of the reasons if we restart the confluence it will ask for clustering. It happened to me with one of the clients.

Any other ways we can change just the license keys?

Regards,

Pooja


author: repi
body: Have not yet set up a confluence data center version. But as I read the instructions, you can set up a cluster, but you don't have to set it up.


Tags: confluence-server

server
Excerpt Macro
Asked by Timo Winkler:

Hi,

I just tried to use the Excerpt macro in connection with the Office Excel macro.

I have an Excel document with multiple sheets in it. Each sheet should be displayed on a subpage in Confluence. I just want to edit the document once on the mainpage and it should be automatically update the other ones.

The Excel macro always displays the last open/edited sheet.

So far, so good, the problem is that when I edit the document on the mainpage, the sheets on the subpages will also change to the edited sheet.

Is there a workaround or do you have any ideas how I can ensure that the sheets don't change?


Answers:
author: Fabienne Gerhard
body: Hi [@Timo Winkler](/t5/user/viewprofilepage/user-id/3938186) - welcome to this wonderful community

I think you don't need the Excerpt macro here - just insert the Office Excel macro on each subpage.

For parameters in settings *for each subpage*:

* page name: Where you saved your excel
* worksheet name: Here you just choose each sheet you wanna show on **this** subpage (e.g. sheet2 for the second sheet aso)

When you now change something in on the first sheet nothing happens on the subpages - only thing you have to pay attention to: When you change the names of the worksheets they will probably not be shown anymore on the subpages.

Hope this helped

comments: author: Timo Winkler
body: Awesome. Thank you very much [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) !!!


author: Fabienne Gerhard
body: You're welcome - always great when I can help


Tags: confluence-server

server
Search not working
Asked by Kathryn Reddie:

I've had a number of users advise that their search field isn't working.

It's sporadic, doesn't seem to be related to the browser, and isn't affecting every user.

Any ideas?

Thanks.  
Kathryn.


Answers:
author: Sachin
body: Hello Kathryn, I am not sure if this will fix the issue since it is not affecting every users. But, did you try Rebuilding the seach Indexes through the Application (you need confluence admin priviliges to rebuild the indexes).   

To rebuild the search index:

As confluence admin settings --\> General Configuration --\> Content Indexing --\>Choose the Rebuild button in either the 'Search Index' section.  
(If the indexes have never been built, its button will indicate 'Build' instead of 'Rebuild.)  

If that didn't fix the problem, the the next step might be to [remove the index and rebuild it from scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html)

comments: author: Kathryn Reddie
body: Thank you Sachin. I'll try that this weekend.


author: waldorfmp
body: Hi,  
Not sure I can help but I've recently created a new account for my project and am encountering this indexing issue. When I try to search for keywords like 'kpc_media' where I have an underscore, the search fails completely.

I hope you will address this. Currently, the only thing that works for me is the Okami chatGPT app, where you can query anything you want, and it handles symbols such as underscores and dashes. However, as I understand from the developers of this amazing extension, it still relies on Confluence indexing. I hope this issue will be resolved soon.

[@Peter Rack](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3635162) [@Ernest So](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3880702) , if this information helps, you can read more about it here, in this [article](https://medium.com/@mushons/playing-hide-and-seek-with-confluence-why-its-search-sucks-and-okamis-chatgpt-solution-b9565b7786ba)

here is the [extension](https://marketplace.atlassian.com/apps/1230358/kami?hosting=cloud&tab=overview)
How to edit Jira issue create macro?
Asked by Narendra Kumar:

Hi Team,

I'm using create issue macro in confluence to create new issue in Jira.

There are some fields available on pop-up window when we create a new issue using this macro.

How can I add/remove new field on this pop-up ? Please let me know to update this macro to add new field on pop-up window.

Thanks in advance.

Regards,  
Narendra


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Narendra Kumar](/t5/user/viewprofilepage/user-id/3683464)

We can not edit the Jira issue create macro and add or remove the fields. You can only change the display of Jira field when you are using the search of Jira issue macro.

Thanks,  
Mansiha


Tags: cloud

issue-create

macro
table tools not displaying on new editor page
Asked by Steve Paul:

Recently upgraded page with tables. The table tools bar no longer displays.


Answers:
author: Fabienne Gerhard
body: Hi [@Steve Paul](/t5/user/viewprofilepage/user-id/3990735) welcome to this wonderful community

talking about cloud you probably mean by upgrade using the new editor? have a look on this [link](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Addformattingtoyourpage-tables).

If need please feel free to specify your question.

comments: author: Steve Paul
body: ++none of this functionality is appearing (Cloud Version)++

![Annotation 2020-07-06 084043.png](https://community.atlassian.com/t5/image/serverpage/image-id/101847iC87BF7678E5410CE/image-size/large?v=v2&px=999 "Annotation 2020-07-06 084043.png")


author: Steve Paul
body: Finally determined that the cut/paste function of Windows works in the tables now in the Cloud version. Therefore, the missing table functions are not needed. Sure would help to fix the documentation to show CTRL + X and CTRL +V are valid functions for tables.


author: sherry.barce
body: Hi Steve,

you might want to check this atlassian link about tables [https://confluence.atlassian.com/doc/tables-136463.html#:\~:text=Confluence%20tables%20allow%20you%20to,the%20way%20you%20like%20it.](https://confluence.atlassian.com/doc/tables-136463.html#:~:text=Confluence%20tables%20allow%20you%20to,the%20way%20you%20like%20it.)


Tags: cloud

confluence-cloud
Confluence Import Issues
Asked by Sadath Ali Syed:

Hi Team,

I am trying to import page into confluence. It gives me error: The directory specified does not exist, or cannot be accessed.  
I am not sure what the path will be from confluence server.

I tried exporting in html, xml and pdf formats from other confluence instance. No luck. Any help would be great


Answers:
author: Phill Fox
body: Hi [@Sadath Ali Syed](/t5/user/viewprofilepage/user-id/3741278)

I understand that you are trying to export a page from one confluence site and import it in to another one. When you try to import you are getting this error message about the directory specified not existing.

The instructions to follow are on [https://confluence.atlassian.com/doc/restoring-a-space-152036.html.](https://confluence.atlassian.com/doc/restoring-a-space-152036.html)  
In particular pay attention to the approach to cater for large files where it suggests placing the xml backup in the \<confluencehome\>/restore folder on your server. You can then import directly from that folder without needing to do a browser upload.

For completeness of this answer and in case anyone using Confluence Cloud ends up here. The instructions for Confluence Cloud can be found at <https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

Phill


Tags: confluence-server

server
Show/Hide the confiform based on radio button selected
Asked by deepak kalsi:

I want to show and hide the Confiform based on some question from the user.

Suppose if 3 radio buttons and if all of them is "YES: then show the form otherwise do not show the form to user.

What I have:

I have a confiform on confluence page which creates issue in JIRA

I have setup the 3 question radio options(YES/NO)

What is required:

Show the confiform if all radio button is YES

Do not show the form even if one radio button is NO


Answers:
author: Alex Medved _ConfiForms_
body: How is your radio button selector is built? Is it also a ConfiForms form?

comments: author: deepak kalsi
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

Radio button selector are in built using macro in confluence


author: Alex Medved _ConfiForms_
body: You can hide the the contents registered by ConfiForms FormView (Registrations Control macro) via JavaScript

```
AJS.$('span[data-macro-name="confiform-entry-register"]').hide()
```

How to call it from your custom macro I cannot tell, as I dont know from your answers what exactly you are using to build it


author: deepak kalsi
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) I am using confiform filed definition macro to build radio butons


author: Alex Medved _ConfiForms_
body: OK, A bit better now.. but still puzzled - do you have 2 ConfiForms Forms?

Are you looking to setup one form so that it shows/hides another form? Is that your question?


author: deepak kalsi
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

I want to acheive something like this:

Radiobutton1 Yes No

Radiobutton2 Yes No

Radiobutton3 Yes No

"Hello message"( this will be displayed when any of the radiobutton is Yes)

Confiform to submit JiRa issue(This will be displayed when all radio buttons are No)

It doesn't not matter to me whether i use two or one form. You can tell me the idea.


author: Alex Medved _ConfiForms_
body: There is a bunch of tutorials on show/hide fields/containers on our wiki - have a look [https://wiki.vertuna.com/dosearchsite.action?cql=siteSearch%20\~%20%22show%20hide%22%20AND%20space%20in%20(%22CONFIFORMS%22%2C%22TEST%22)%20AND%20type%20in%20(%22space%22%2C%22user%22%2C%22page%22%2C%22blogpost%22%2C%22attachment%22)\&includeArchivedSpaces=false](https://wiki.vertuna.com/dosearchsite.action?cql=siteSearch%20~%20%22show%20hide%22%20AND%20space%20in%20(%22CONFIFORMS%22%2C%22TEST%22)%20AND%20type%20in%20(%22space%22%2C%22user%22%2C%22page%22%2C%22blogpost%22%2C%22attachment%22)&includeArchivedSpaces=false)


Tags: confiforms

confluence-server

display

hide

radio-button

server

show
How can we change connection time out?
Asked by Jorge Magan:

Our confluence keeps spitting us with this annoying message. I have all possible permissions and I see a connection time out setting under General Configuration, but it doesn't allow me to change it. How can we extend the time out? It also feels like it's not working properly since sometimes it just shows it after few minutes of browsing.

Edit: After reading several topics I have a suspicion... we are connecting regularly through VPN to our office, could be that confluence is detecting us as the same machine and we are then overriding the session of each other?

Thanks!

![23B10B7B-1FBE-4C14-854C-7C1B080A5428.png](/t5/image/serverpage/image-id/101531i1EE21D451FCADBF4/image-size/large?v=v2&px=999 "23B10B7B-1FBE-4C14-854C-7C1B080A5428.png")


Answers:
author: Andrew Morin
body: [https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html#:\~:text=By%20default%2C%20users%20will%20be,xml%20.](https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html#:~:text=By%20default%2C%20users%20will%20be,xml%20.)


author: Mehmet A _Bloompeak_
body: Hi [@Jorge Magan](/t5/user/viewprofilepage/user-id/3994723) ,

If configured properly, VPN or proxy shouldn't be the problem. Most companies are using proxy or VPN to access Atlassian products without any problem. Check with your network team that your confluence pages are not cached on VPN or company proxy.


Tags: cloud