youngmon/atlassian-qna huggingface dataset:
Curate, organize, and version documentation
Asked by Mary Horvath:

I have an urgent need to curate, organize, and version documentation for a growning company. The types of documents will range from Microsoft Word documents, PDFs, MadCap Flare Help files, and PowerPoint slides. Can I import and export all these types of files into Confluence? Or is there an add-on that I can use?


Answers:
author: Davin Studer
body: For importing you can import a Word document create a native wiki page. For export you can take a wiki page and export it to either Word or PDF. However, you can take Word, PPT, and PDF documents and attach them to a page and preview the contents of those documents within the wiki. Those attachments are also versioned as you upload new versions of the attachment. As for MadCap Flare Help files there is nothing built in to handle these. However, can still attach them to a page and version them just as attachments.
Is there anyway we can sort out users that have been idle for sometime in Confluence ? I would like to disable those users.
Asked by Vickey Lepcha:

Is there anyway we can sort out users that have been idle for sometime in Confluence ? I would like to disable those users.


Answers:
author: Vickey Lepcha
body: Manually checking every user's detail isn't what I would wish to do.


Tags: confluence-administration
How come I cannot attach certain documents?
Asked by Mae Golden:

I use Confluence. I am not able to attach:

* .pdf
* .doc.
* .asp
* .xlxs

Why is that? I can attach .html. I am collaborating with someone else. Both of us are administrators, but the other person can add any attachment they need.


Answers:
author: Mae Golden
body: Ok, I found out the answer and remedy to my issue.

**Answer:** In some cases the links I was trying to attach were not complete, in that I had copied the full address of the attachment, but had highlighted the bullet for instances. So I had to be more careful.

In other cases the link I was trying to copy was broken, so I was attempting to link a broken link. I had to make sure the address was correct first, especially if I was using 'Copy Link Location'.

**Remedy:** After doing the above if I pasted the link and then click 'Insert' the action froze or didn't attach. I had to place the cursor at the end of the address, then using the directional arrow point to the left, move the cursor to the beginning of the address. Then I could click 'Insert' and the document would attach.

Weird?!! Yeah, I know, but now everything I attempt to attach does so.

Thanks!


author: Mae Golden
body: Hi Vickey,

Thanks for your reply, but I don't understand its meaning. I was not aware that attachments had size limitations. In addition, this does not explain why my partnering collaborator is able to attach these documents and I am not.

Thanks!


author: Vickey Lepcha
body: I hope you've checked your attachment size limits


Tags: confluence-administration
linking to a custom field
Asked by Raoul Kaiser:

I have created a very specific custom field in JIRA for project reporting. Is there a way to link to that issue plus display what data is in the new custom field?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean "link to a custom field"? You can draw JIRA issues (and hence their data) into Confluence with the JIRA macros that are built-in.

comments: author: Raoul Kaiser
body: Here is an example of what I want to do.Jira issue A - Field B contains xyz and Filed C contains rstI would like 3 columns on a confluence page:Column1 Column 2 Column 3Jira Issue xyz rst


author: Raoul Kaiser
body: Found exactly what I was looking for under display options when linking JIRA issue.


author: Nic Brough -Adaptavist-
body: So the JIRA macro worked. Good news!


Tags: cloud

confluence-cloud
Where are the old image size presets
Asked by Matthias Born:

Hello Atlassians,

I've been missing the old 100/300/500 (I hope that's right) image size presets.

Instead I now have different values (it looks like somehow relative to the original size).

always.

always an other.

Is this a bug or, if not, is there a simple (means: css, not jquery) to get them back?

thx!

Matthias


Answers:
author: Meg Albus
body: From a documentation standpoint, the loss of consistent presets is a big hit. It's easier on the eyes when content is in line and even and this new functionality results in jagged, uneven pages. I think this change is a setback for those of us who use Confluence for user documentation. I vote for bringing back the original functionality that was based on uniformity rather than the original image size.

That's my two cents as a daily Confluence user.

Thanks!

Meg

PBS Digital


author: Matthias Born
body: Well, because we are used to the 100/300/500px pre selection, the expected behaviour is an other :wink:


author: lavitz slambert
body: The images in confluence changed so the default parameters will change according to the original size, short answer is not a bug, is just the expected behaviour :smile:.

Regarding a way of getting that back I think only trough code customization, so I don't know of what you can try (sorry, codding is not my forte).

Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


Tags: confluence-administration

image

size
Answers for anonymous users
Asked by Jochen H?berle:

Is there a way to allow anonymous users to ask questions through the Answers Plugin?


Answers:
author: lavitz slambert
body: Nope, as the confluence questions plugin license is based on the user count I don't believe atlassian ever considered that scenario (Which is understandable, IMO :smile:).  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Nic Brough -Adaptavist-
body: No, it needs to know who someone is so it can tell them about responses.


Tags: confluence-administration
How to restrict anonymous comments for a page?
Asked by Jochen H?berle:

I have setup a documentation section with anonymous access. Users are allowed to comment for the space, but I want to restrict that for some pages. On the restrict page, I cannot figure out how to adress the anonymous user.

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: You can't - if you're allowing anonymous access, there's nothing for the page restrictions to "know" to restrict. Restrictions rely on knowing who the user is. You shouldn't use anonymous for anything other than read (especially if it's on the public internet)

comments: author: Jochen H?berle
body: I don't agree. Anonymous is handled like any other group in the overall space config. I don't see a reason why this should not work the same on a page level. Just give me "anonymous" to set my page level restrictions.As well I don't see why the anonymous user should not be allowed to comment.


author: Nic Brough -Adaptavist-
body: Ah, no, it really isn't handled like a group at all. The interface is similar, but that's the only thing in common. Anonymous is the absence of groups or even any data that identifies the user in any way.That's precisely why I'd tell you never to enable anonymous writes - you have no way of knowing who is making changes. There are a handful of cases, but in most fields of use, you REALLY don't want that. To the point where you can be arrested and jailed for deliberately not tracking changes. And certainly never on the internet - you WILL be spammed to the point of uselessness.


Tags: confluence-administration
My task list link says it cannot find page
Asked by Todd Hank:

I am the administrator to our Confluence installation which is a new installation of 5.8.4. I was demonstrating how to add a task list on a page and then how it appears on my Profile Tasks list. When I click the page that it appears on, I get an error "Page Not Found."

Today I tested the Task List on another new page and the link in my task list works normally.

Now there is one unique thing to mention about the page that didn't work. It is listed as a child to a page that is secured to only the IT Staff group can view it. I'm in the IT Staff group therefore I should be able to view the page. To give you an idea of the Page Tree:

Space: Information Technology - Permission = confluence-users read create edit

Page: Secure IT Section - Permissions = Staff IT read create edit

Sub-page IT Meeting Minutes - This is the page that has the task assigned to me but the link from my task list does not work.

Any help would be appreciated.


Answers:
author: lavitz slambert
body: Looks like you found a BUG (I reproduced locally without problems):

<https://jira.atlassian.com/browse/CONF-38098>

When you create confluence pages the URL will change to the page id if you have special characters in the page title, your only options in here while we wait for atlassian to fix this BUG are:

1. Remove the "[?focusedTaskId=2](http://wiki.i-car.org:8090/pages/viewpage.action?pageId=4816899?focusedTaskId=2)" form the end of the URL manually
2. Create pages without special characters

Is not a optimal solution but if you want to make a presentation just add tasks to pages without special characters so the feature will work accordingly.

Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Todd Hank
body: I have looked at the URLS but here they are:

From My Profile Tasks:

<http://wiki.i-car.org:8090/pages/viewpage.action?pageId=4816899?focusedTaskId=2>

URL from the actual Page:

<http://wiki.i-car.org:8090/pages/viewpage.action?pageId=4816899>


author: lavitz slambert
body: Strange, I tried that locally and it worked as a charm. Can you add the page URL when you navigate normally and the page URL after you get the not found error?

Maybe matching those two will give us a better clue on this behaviour.  
Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!
Unread indicator in Workbox is bizarre
Asked by Victor Gleim:

Confluence marks all seen notifications as read once you open Workbox. Is it something looking strange for just me? In apps, it's normal to mark a notification as read once it was opened, not seen. What's the point here?


Answers:
author: Gail Welch
body: I would like to reiterate this question - when using 6.7 server version of confluence, on opening the Workbox, unread notifications show with a yellow highlight, but as soon as you read one notification or close the Workbox **ALL** the yellow highlights disappear, leaving the user with no idea which notifications are unread. This is causing a lot of complaints from our user community. Is there any way to change this - **notifications should remain highlighted as unread until they are read.**

**![Screen Shot 2018-03-07 at 8.53.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/16559i830227303DC394CB/image-size/large?v=v2&px=999 "Screen Shot 2018-03-07 at 8.53.31 AM.png")**

comments: author: Andrej Freeze _ greenique
body: Hey [@Gail Welch](/t5/user/viewprofilepage/user-id/717768) ,

have you been able to solve this matter? I have noticed that this behaviour still persists and cannot believe, that is has been persistant for several years now.

Cheers,

Andrej


author: Victor Gleim
body: Adrien, I think you didn't get my question right. I don't care how the icon looks like. I trying to understand the login behind the read/unread flag.


author: Adrien Ragot 2
body: It's quite hard to \*not\* make it look like glasses or like a bra. One pixel more, one less, and icons look all different. Most people still get the meaning, which is a desktop box for inmail. What do you see?


Tags: workbox
Licenses: JIRA = Confluence
Asked by Mohan_kiran:

Does my confluence licenses have to match JIRA licenses ? I have 500 user licenses fir JIRA, can I have less number licenses for Confluence ?

My JIRA is hosted one, can I have confluence as cloud ?

Thanks


Answers:
author: Sateesh Chandra
body: Both JIRA and Confluence are different application. There is no need for the licenses to match. You can have less number licenses for Confluence. You can host confluence as well


Tags: confluence-administration
How to have multiple users collaborate on a Word document?
Asked by Dewa Dorje:

I need a way to easily collaborate on a Word document with my colleagues. How do I do this intuitively? Right now if a users clicks the attachment it will download locally - i want it to edit and save to our Confluence space.

Thanks,

D


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is not a document management system, it is a wiki. The best option is to import the document as a page, or set of pages, and use Confluence as it's designed.
Task change only by assigned user
Asked by Jan Orlandini:

Dear all,

I'd like to include controlled documents into our confluence.

Therefore I need to have responsibilities for create / check / approved. I implement this functionality via the task list macro: "Create @Me" and "Approved @Manager", but somehow all users are allowed to check all tasks, whether they are assigned the them or not.

Is there any chance to implement an authentification for tasks (or status bar) to do this in one or the other way?

Thanks in advance...


Answers:
author: Davin Studer
body: You cannot get that with just tasks. There are a couple add-ons that allow for this functionality in the marketplace.

[Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow)

[Page Approval](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.pageapproval)


Tags: confluence-administration
Confluence/Jira - Hipchat Notify Individual User via @mention
Asked by Tom Rattigan:

Hello,

We have integrated Confluence and JIRA with Hipchat successfully. Based on the paramaters in the Hipchat integration settings, the specified room will receive an alert when an issue is created, updated, etc.

However, we would like to directly Hipchat an individual user if they are @mentioned in a particular issue or page. While they might not check the project room all the time, if they receive a personal Hipchat they will see it.

Is this not possible?

Thanks,

Tom


Answers:
author: Elisa [Atlassian]
body: Hi Thomas,

Unfortunately that is not possible, yet. Here follows the feature request for this: [Send JIRA comments to HipChat and direct to name mentions](https://help.hipchat.com/forums/138883-suggestions-ideas/suggestions/5952083-send-jira-comments-to-hipchat-and-direct-to-name-m). Please feel free to add your comments and vote for it to make it more noticeable to our developers. :smile:

Cheers!


Tags: cloud

confluence-cloud
No download link after exporting space to HTML
Asked by Juliana MacAller:

I can export the content of my space to HTML, but I don't get a link to download the export.


Answers:
author: lavitz slambert
body: Hey Juliana,

I recall that this miss behaviour happens sometimes when you are using a specific browser (IE/FF/Chrome/Safari), try using a different browser and see if the issue persists.

If it does, then raise a support case at <https://support.atlassian.com> so one of atlassian Cloud engineers can take a look on that for you.

Thanks and Regards,  
Lavitz - the guy that uses Confluence on Windows as a Hobby!


author: Marcel Plomp
body: Same problem here with IE 11 and Confluence for Server. FF works fine.


author: Juliana MacAller
body: That was it. I was working in IE, tried in Chrome, and there it was. Thank you!


Tags: cloud

confluence-cloud
Is there a way for an author to see a reader's view on a page?
Asked by Identity:

Following the lead from projectdoc's page on the Atlassian Marketplace, where [a diagram is shown illustrating the difference between an author and a reader's view on a page](https://marketplace-cdn.atlassian.com/files/images/54f46b7f-6c0d-44fd-a13d-581dc904423f.png) (eg. the display of Notes, transclusion references, etc.), is there a way for an author to quickly switch to a user's view?

This would be useful, for example:

* allow an author to check out the final layour of a page;
* allow an author to export a page without editing artifacts (eg. to PDF or to print it).

A "show as reader" button would be nice, but any other (convenient) method would be useful.

Thanks, Joao.


Answers:
author: Robert Reiner _smartics_
body: The view for a role (currently) can only be controlled via a [space property](https://www.smartics.eu/confluence/display/PDAC1/Space+Properties) on the user's homepage. The main roles to set are `writer` (the default) and `reader`.

For detailed information please refer to [pretend-being-a](https://www.smartics.eu/confluence/display/PDAC1/pretend-being-a).

There is also a mode for '`printer`' that enables the [print-quirk-modes](https://www.smartics.eu/confluence/display/PDAC1/print-quirk-modes) to tweak the rendering process for use cases involving printing.

I added an issue to our tracking system as a reminder to enhance the usability by switching roles quickly: [PDAC-464](https://www.smartics.eu/jira/browse/PDAC-464).


Tags: macro
In atlassian framework, what's the best way to convert a JavaScript array into a Java Array when I send an Javascript variables from the frontend to the backend using AJAX? I converted it JSON array but I wasn't able to convert it to JavaArray in backend.
Asked by Mani Tiwaree:


Answers:
author: Nelson Carranza
body: Hi Mani,

Take a look at json simple for JsonArray

<https://code.google.com/p/json-simple/>

[](https://code.google.com/p/json-simple/)<https://code.google.com/p/json-simple/wiki/DecodingExamples>

Dependes in the data you have, you can send a comma-separate list and then split it

<http://stackoverflow.com/questions/7488643/java-how-to-convert-comma-separated-string-to-arraylist>

Regards

Nelson
How to change the logo space
Asked by Ana Gil:

Hi, I have two spaces, in one of them I changed the logo without problems but in the other I cannot do it. I have no option to do this. I would like to know how to change.

Thank you!


Answers:
author: Manuel Kummerl?nder
body: You need to be a space administrator to replace a space's logo. Are you?


author: Ana Gil
body: Either I cannot find options to restrict a page. I don't know why because the two spaces are in the same version. Is it because it's a team space?


Tags: cloud

confluence-cloud
Looking for Confluence communities
Asked by Loren Rothmann:

What forums do you recommend for Confluence? I would like to join a community that helps people make the most of Confluence in their environments. Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: This one.

Technically, it's not quite a "forum", but that doesn't stop people from asking a question and kicking off all sorts of discussions on the subject. Most of the questions are definitely "I'd like some help with...", but this is where you'll find most of the users of the Atlassian software. And Atlassian too.

And it's worth talking to any local AUG you might have. Go to a meeting if you can, they usually have other real users and experts. (And beer and food too). See <http://aug.atlassian.com/>

comments: author: Loren Rothmann
body: Thanks for the quick response! It looks like the North Carolina AUG could use some new members, so hopefully this will get the word out!
Migrate and Test the migration on the same license used on production?
Asked by Hendrik Meiffert:

I am about to migrate a confluence from Ubuntu (mysql) to Windows (sql server). Since I am out of support I can't use any developer license to test a migration before. What happens if I use the same license for the windows machine and keep the ubuntu machine running? I just need to be sure that I can restore the XML backup and everything works, after that I shutdown the ubuntu instance. I can't take this off and experiement on the windows server.

Is this possible to do, or will I run into errors? I don't know how license checks are done.

thank you


Answers:
author: Luiz Maia
body: Hi Hendrik,

Confluence won't allow you to insert the same production license into two or more instances. You'll certainly have issues trying to do this.

In order to be able to set up your new Windows environment, since you can't have the development license, I suggest you create a evaluation license, which will allow you to perform all configuration steps.

Please log into [My Atlassian](https://my.atlassian.com/products/index). From here, click on 'New Evaluation License' and follow the instructions to associate your Server ID.

Let us know should you have any questions. Thank you!

Kind regards,

Luiz Maia  
Atlassian Support


Tags: confluence-administration
How do I check the size of a folder (with attachments) created on Confluence?
Asked by Anelisa Kasper:


Answers:
author: Peter Van de Voorde
body: Hi Anelisa,

The only way to know in a Cloud instance is to ask the people from Atlassian Support: <https://support.atlassian.com>

Or you could download a full backup of your Confluence instance and unzip it locally to check this.

Best regards,

Peter


Tags: cloud

confluence-cloud
how can i have sidebar in dahboard?
Asked by sarah izadyar:

I want to have a sidebar in dashboard exactly the same as atlassian but i do not know how to add it to my dashboard.


Answers:
author: Nic Brough -Adaptavist-
body: What in "atlassian" are you looking at? Do you just mean the left hand bar that the standard theme does?

comments: author: sarah izadyar
body: when i enter <https://confluence.atlassian.com/> i see a page that i want my dashboard to be simple as "atlassian documentation". there is a sidebar that it is not in my default dashboard layout. (global)

i omitted the getting started section in the dashboard. but no idea about the rest.


author: Nic Brough -Adaptavist-
body: That sidebar is generated by the Theme that Atlassian are using on the site.It does NOT appear on the dashboard or system pages, it only appears in SPACES that use the theme. The url you've given lands you on a space - Atlassian have changed the home page in that Confluence from "dashboard" to "a specific space" (the giveaway is the url - it says /display/alldoc instead of /dashboard.action)Pick a space you can play with (your own personal space is a good one if you've created it - you won't upset your users by experimenting). Go to Space Tools -\> Look and Feel and try the different themes you have available in there.
Atlassian Confluence is starting up?
Asked by Joseph Loh:

I've received the below message for about 3-4hours now. How long does it usually take to setup?

Your site [ApexWiki.atlassian.net](http://ApexWiki.atlassian.net) is starting up {#toc-hId-1676194491}
------------------------------------------------------------------------------------------------------

Thanks for signing up! Our robots are working on your Atlassian Cloud site.   
We'll send you an email when your site is ready.


Answers:
author: Sateesh Chandra
body: I guess its already created. Please click on the link <https://apexwiki.atlassian.net> and login


Tags: cloud

confluence-cloud