youngmon/atlassian-qna huggingface dataset:
"Send to Board" not available option when un-archiving cards
Asked by Chris Brewer:

I need to unarchive cards and I have seen multiple answers about where to access the archived items in the menu and there is an option to "Send the Card to board" but I am not given that option on most of my archived cards. Where that button should be there is only a "delete" option. Does anyone know why I cannot unarchive these cards?

![Screen Shot 2019-04-22 at 10.45.27 AM.png](/t5/image/serverpage/image-id/52216iC9870EDBBB15264B/image-size/large?v=v2&px=999 "Screen Shot 2019-04-22 at 10.45.27 AM.png")


Answers:
author: Daniel Eads
body: Hey Chris,

You'll see this behavior when the list that the card was originally on is also archived. Luckily, it's pretty easy to recover these cards without having to restore the entire archived list.

**Recover archived cards on archived lists by moving the cards**

1. Select the card you want to recover (which won't have the "Sent to board" option)  
   ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/52351iB67DB84766E73622/image-dimensions/325x215?v=v2 "image.png")
2. Click the list name or the **Move** option to bring up the move dialogue  
   ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/52352i870C9BE30197EBB6/image-dimensions/560x420?v=v2 "image.png")
3. Since the list is archived, it will not show up as an option in the List dropdown when moving the card. Select another list you want to move it to instead.  
   ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/52354i8F1D4D4409ED24BA/image-dimensions/437x388?v=v2 "image.png")
4. Click **Move** to complete the action. The card will be un-archived and back on your board.

Cheers,  
Daniel

comments: author: Chris Brewer
body: Thank you Daniel for the help! This resolved my concern!


author: Iain Dooley
body: [@Chris Brewer](/t5/user/viewprofilepage/user-id/3071778) Hmmm I can see you're a member of the board, you should be able to unarchive all cards. What happens if you click on the card, do you see the "send to board" button above the delete button?

I'll also bring this to the attention of the Atlassian team to see if they have any insight as to why you're not seeing the send to board option.


Tags: archive

card

move
Butler Automation for Setting Staged Due Dates
Asked by Nate Brock:

I am currently using Trello to manage custom CAD/CAM manufacturing orders. I've been able to dramatically reduce the amount of manual entry for cases using butler and some other 3rd party automation software. One thing I'm still struggling with is setting staged due dates, so I thought I'd ask you guys. The best way I've come up with to see our staged due dates is having custom fields for each one and then setting the Card due date to the next custom date as it gets moved along the lists. We start with the "ship to customer" date, subtract 2 working days for the "finishing" date, subtract another 2 for "Manufacturing" date, and yet another 2 for "CAD Design" date. I would like to set 1 of those dates and have butler extrapolate the others. I found how to set the card due date based on a custom date field +- working days, but not the option to set custom field date based off another date +- days. In the butler documentation it shows some potential solution by directly coding the butler rule with arithmetic expressions but I can't find anywhere that those expressions can be manually entered. Thank you for any help! Sorry if this has been answered, I promise I looked haha!


Answers:
author: Iain Dooley
body: [@Nate Brock](/t5/user/viewprofilepage/user-id/3071676) Yes I think you're correct. I can't see any options in the Butler Power Up for setting a date custom field value relative to a due date set on a card. This used to be a feature of the Butler Bot.

While you're waiting for the power up feature set to catch up with the former capabilities of the bot, you can use Trellinator to do this type of thing directly via the API. Here is the code to set custom field values based on an offset from an added due date:

<https://gist.github.com/iaindooley/3b5bd2fdd8f327fa8fe750e82bd6d587>

Trellinator just runs as a "bot" user, similar to how Butler used to work, so you can use Trellinator commands in conjunction with Butler commands with no hassle.

You can see how to setup/install Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Nate Brock
body: This is awesome! Thank you so much! I hadn't seen the Trellinator bot yet. I'll be messing around with this all weekend.


author: Iain Dooley
body: [@Nate Brock](/t5/user/viewprofilepage/user-id/3071676) Cool yeah I only really started promoting it at the end of last year. I wrote it to port a bunch of Butler Bot commands over to so the syntax should be quite "Butler like". Debugging it can take some getting used to though, let me know how you go


author: Thibault Molleman
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) how's the situation with the butler power up now, would this be doable with the powerup?


author: Iain Dooley
body: [@Thibault Molleman](/t5/user/viewprofilepage/user-id/2208792) Not sure man I'm not really keeping tabs on it, try it out and let us know!


Tags: automation

butler
How do I stop the Trello app from auto-expanding when dragging it across my desktop?
Asked by Paul M:

Hi everyone,

I use the Trello app and I move it around my desktop quite often to make room and work with other applications. The issue I'm experiencing is this:

**The Trello app slowly expands on its own when I move it across my desktop.**

This is *extremely*annoying, because it winds up taking more real estate than necessary. This means I have to readjust the size of the window, which gets old, fast.

Have any Trello users here encountered this? What can I do to fix this issue?


Answers:
author: Blair at Atlassian
body: Hi Paul,

Thanks for reaching out about this. It's a bug we've been working on in Windows.

Are you using Mac or Windows? Also, which version of the Trello Desktop app?

Let me know!

comments: author: Paul M
body: Hi Blair, and thanks for your response!  

I'm using Windows 10. The Trello version is 2.10.12.
How can I add a new list bellow another list?
Asked by Mirella Mariano:

The only way to add an list is it by the side of another one? I have a list for every day of the week, so it would be nice to see the lists organized vertically, following the days of the week, like a calendar.   

<br />

Tks,   
Mirella M.


Answers:
author: Katrin Anger
body: [@Mirella Mariano](/t5/user/viewprofilepage/user-id/3070365)

Hi Mirella,

There is a Chrome extension called [List Layouts for Trello](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc) that allows to arrange lists in a different manner than the default that Trello offers. It has 3 different list layouts, one of them is a vertical one.

comments: author: Mirella Mariano
body: Katrin, many many many thanks!!!!


author: Jodi LeBlanc
body: Hi [@Mirella Mariano](/t5/user/viewprofilepage/user-id/3070365) have you considered adding multiple lists inside of a card? That way they would all appear vertically.

Thanks,

Jodi
How to get a user details who created a due date in trello cards
Asked by karthick tgi:

Hi Team,

I need a **Rest API** service for the **user details who created a due date in trello cards**

Please let me know if it is possible or not.

If possible then how can we achieve?

Is there anything please share with me your ideas or API.


Answers:
author: Iain Dooley
body: [@karthick tgi](/t5/user/viewprofilepage/user-id/1221751) this will be listed in card actions:

<https://developers.trello.com/reference/#cardsidactions>
How to close the language notification
Asked by ???:

How to close it\~\~

![2019-04-22 11_05_08-Home _ Trello.png](/t5/image/serverpage/image-id/52164iDEE6E9028A189F8E/image-size/large?v=v2&px=999 "2019-04-22 11_05_08-Home _ Trello.png")


Answers:
author: Blair at Atlassian
body: Thanks for taking the time to send us that bug report! Our team is investigating similar web reports. We don't have an ETA on when a fix for the issue will be pushed, but as soon as one is available we will deploy it.   

Do you still see the banner while using the [Desktop app](https://trello.com/en-US/platforms)?

comments: author: ???
body: Only the browser\~
used car dealer
Asked by Mohammed Salam:

Hello,

I run a used car dealership in the UK Reverie Autos LTD and manage a team of 6 six. I am currently learning best techniques and tools to use in Trello. I wanted to ask if there is a template board for a used car dealer or some tips and help specific for my intended use on this amazing software.


Answers:
author: Iain Dooley
body: [@Mohammed Salam](/t5/user/viewprofilepage/user-id/3067761) Trello has published a series of "team playbooks", one of which is for Sales Teams:

<https://trello.com/en-AU/teams/sales>

I think that model is more suited to B2B sales, but you might be able to start from that point and adapt it to work with your team (which I'm presuming is more fields sales/b2b).

In general, though, it's my opinion that Trello should not be thought of as a CRM because of it's lack of "database-like" features.

Trello is good at keeping track of things but not good at reporting/aggregation/historical searches and those kinds of things.

So for example it's really good at giving you a visual pipeline representation, but not good at giving you a list of all customers you lost deals with in the past 2 years, but who haven't been contacted within 6 months.

For that, I typically recommend Pipedrive which has a similar style of interface to Trello, excellent database features, a great mobile app, is cheap, is simple to use and has an excellent API so that it plugs into Trello very nicely.


Tags: automotive
Does Gmail on Android link to Trello?
Asked by Jordi:

The Trello add on for Gmail says it works on Android. Within Gmail on my Droid, I don't see a way to make a Trello card from an email.


Answers:
author: Iain Dooley
body: [@Jordi](/t5/user/viewprofilepage/user-id/3068310) where did you see that the Gmail add on for Trello worked on Android? As far as I know, there aren't any Gmail addons that work in the mobile app ... The page for the add-on is here, but doesn't mention android:

<https://help.trello.com/article/1120-trello-for-gmail-add-on>

Can you point me to the place you read that this is compatible with the Android Gmail app?

Incidentally, if you want to reliably create cards from emails, and even use Trello as your Gmail client (meaning you can send and receive emails from Trello) on any device, you can take a look at this integration I wrote:

<https://trello.com/integrations/#benkoboard>

comments: author: Jordi
body: I never did see that. I use the add-on on gmail on my pc and it would be nice to have that when I am on my phone using Gmail.


author: Iain Dooley
body: [@Jordi](/t5/user/viewprofilepage/user-id/3068310) Shortly after we had this discussion this started showing up on my iOS gmail app, do you have the same?![611C888C-3AC5-4F15-8572-4CA9141CEC65.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/53361i75E94EDE93E942CA/image-size/large?v=v2&px=999 "611C888C-3AC5-4F15-8572-4CA9141CEC65.jpeg")


author: Jordi
body: OMG. Yes. I feel so dumb. Cool.


author: Nic Brough -Adaptavist-
body: See <https://help.trello.com/article/809-creating-cards-by-email>


Tags: android
how to log off on trello the profie is not working
Asked by maria sunshine:

i try to log off on trello but is not work on my profie please help


Answers:
author: Stef
body: +1 for [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) 's suggestion. You can also describe what exactly happens when you try to sign out. Do you see an error message? Are there no changes when you click on your avatar/profile picture to log out? What browser are you currently using to sign in/out of Trello? ?


author: Iain Dooley
body: [@maria sunshine](/t5/user/viewprofilepage/user-id/3067139) it would help if you could show some screenshots or a screencast (for example with useloom.com) so we can see what you're seeing
Can I add a release JIRA into a trello card ?
Asked by Nicolas Meneux:

Hi, I would like to add my JIRA releases in some of my trello cards, for a management monitoring purpose mostly.

I allready know how to add an issue, but I can't find any solution for release.

Thank's in advance.


Answers:
author: Iain Dooley
body: [@Nicolas Meneux](/t5/user/viewprofilepage/user-id/3064410) does the Jira power up for Trello allow this? If not, it looks as though Zapier doesn't have an action for the Jira app that triggers on new release, but there is a webhook implementation for Jira which apparently can trigger on new release:

<https://developer.atlassian.com/server/jira/platform/webhooks/>

If you can get a webhook to trigger on new release then creating a card linked to that release shouldn't be too much of a hassle.

I recently added a feature to Trellinator to allow for the creation of custom webhooks, but it's not documented yet and this version isn't published into the quickstart guide... but basically it allows you to use Google Apps Script to process webhooks from any application, and then you have access to the Trellinator API for creating the cards in Trello.

You can read about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

If you're keen to implement this let me know and I can write some documentation on how the custom webhooks work.


Tags: cloud

jira

jira-cloud
Creating a unique ID when a trello card is created?
Asked by Anthony Boyd:

I am investigating using Trello for our mechanical engineering ECN process. We currently use a spreadsheet with "auto created" id numbers (drag a spreadsheet cell to increment) and this id is entered in documents (e.g. 3d models and drawings) to track the issue.

In trello, i can see i can get the card id - but, ideally, we would have a 5 or more digit number. we have several years of records that started at 00001 and we are currently at about 02000. restarting with trello cards at 1 would be an issue.

as i'm trying things out, i'm not paying for trello - so don't have more than one power-up at any time. is there an existing power-up or work around for this?

many thanks.

tony


Answers:
author: Katrin Anger
body: [@Anthony Boyd](/t5/user/viewprofilepage/user-id/3066012) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

I know that setting numeric custom fields does support arithmetic operations.

However, reading the use case above, I would rather suggest to make use of user variables with Butler for Trello that lets you store the auto-created id numbers on the cards.


author: Iain Dooley
body: [@Anthony Boyd](/t5/user/viewprofilepage/user-id/3066012) there is a card number power up but the numbers don't persist if you move the cards between boards so it's a bit inadequate.

The short ID of the card is a good choice, it's not too long and it's always unique and it persists between boards.

Using Butler you could set it on the front of every card like this:

When a card is created set custom field value "Project ID" to "{triggercardid}"

If you're looking to create a persistent, sequential numeric ID you'd really need to keep a register of them somewhere like in a Google Sheet or maybe in a Trello card that was used for that purpose. I'm not sure if you can do arithmetic with custom field values in Butler, you might be able to do something like fetch the custom field value from a "last id" card and add 1 to it, then set the custom field value on the created card.

[@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) do you know if you can do arithmetic like that with custom field values? Or do you have another suggestion?

Here's the same thing done in Trellinator:

<https://gist.github.com/iaindooley/d43df0db37142c72f0850f4e2101b77f>

You could install the setNewCardId function on a single board, or globally. It will initialise itself and create the required board/card and enable the custom fields power up wherever required. It currently initialises to 02000 the first time you create a card with it.

You can see how to set up Trelinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Simon Gibson
body: How can trello work without creating sequential numerical UIDs? I'm trying to move from a spreadsheet to Trello, but if I have to keep UIDs in a spreadsheet it negates the whole purpose of Trello?
Templates
Asked by Brock Dubbels:

I am trying to build an internal team landing page. I cannot find the sidebar of templates to build our internal team landing page on the confluence wiki. I am watching videos of SMEs using the templates and do not have the same interface. Why do I build a beautiful internal team landing page in the confluence wiki with templates? Where are they? why is the interface in the video so different from the wiki at my company?


Answers:
author: Liam Green
body: Hi [@Brock Dubbels](/t5/user/viewprofilepage/user-id/4470362)

Welcome to the Community!

Would you be able to share some screenshots so I know what you're looking at please?

Thanks,

Liam


Tags: cloud

confluence-cloud
Bulk uploads in Confluence
Asked by Steven Bliss:

Our team is preparing a new Confluence space, and is preparing pages in MS Word for later moving into the space. There will be, probably, hundreds of pages in the space.

The team is wondering if there was a way to bulk-upload the content into Confluence, and have them "land" in the right place. Thinking of putting all the information in a spreadsheet or something.

I saw no apps that would be helpful. We have someone that could write script, if that's even possible. It would be quite a task to create a reliable solution.

Can anyone point me in the right direction?


Answers:
author: Brock Price
body: Hi Steven, I solved this problem through VBA. You can create a Word VBA script that places many Word documents into a single document. Then you can upload and split that single document into Confluence.
People can't share me their folders
Asked by Kiara gonzalez:

One of my coworkers is trying to share a folder with me to edit together, but I click the notification and it says the page doesn't exist


Answers:
author: Nic Brough -Adaptavist-
body: Confluence doesn't have "folders", it's made up of spaces and pages within them. I'm going to guess you mean a page.

Could you explain exactly what you are trying to share, how, and give us the full text of the error message?

But before that, please check that the intended co-worker has an account with the permissions to see the page(s) you're trying to share - check the space permissions let them in, and that the page does not have restrictions that block them.
Creating and Applying a theme in Confluence
Asked by Marianne Laurent:

Hi,

The look and feel customization seems to have been disabled on the Cloud version of Confluence.

[https://developer.atlassian.com/cloud/confluence/theme/](https://developer.atlassian.com/cloud/confluence/theme/?)

What are the options for customizing the current theme? And/or When will the feature be available again?


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Marianne Laurent](/t5/user/viewprofilepage/user-id/4470020),

The ability to theme Confluence Cloud is heavily limited at the moment. You might find that any documentation related to theming APIs is completely out of date and doesn't work anymore. There's a discussion about this over on the Developer Community which I highly recommend reading. Particularly [this response](https://community.developer.atlassian.com/t/is-creating-a-theme-for-confluence-cloud-still-possible/36460/25?u=sven.schatter) by Atlassian.

Cheers,  
Sven

comments: author: Marianne Laurent
body: Hi [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931),

Thanks for the quick answer and the link to the related topic. I'll see how I can manage as it is for the moment while waiting for the releases planned in the next months.

Marianne


author: Nic Brough -Adaptavist-
body: You have to install a theme from the marketplace - see [https://support.atlassian.com/confluence-cloud/docs/install-a-theme/](https://support.atlassian.com/confluence-cloud/docs/install-a-theme/?)

You can create your own by following the guide you linked to.

comments: author: Marianne Laurent
body: Thanks [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Unfortunately, this feature is now disabled on the cloud version, even though documentation is not crystal clear on this possibility.

See [this response](https://community.developer.atlassian.com/t/is-creating-a-theme-for-confluence-cloud-still-possible/36460/25?u=sven.schatter) pointed out by [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931) below.


Tags: cloud

confluence-cloud

css

theme
remove field from profile
Asked by Chris Rodgers:

I have some custom fields in my user profile that are not being used. Our user profiles our displayed on the team landing page for contact purposes. Would like to remove those unused fields from my profile to clean up that view.


Answers:
author: Nic Brough -Adaptavist-
body: User profiles do not have custom fields (unless you've got an app that adds them). Could you explain what fields you have, what you're trying to get rid of, and why? (I ask "why" just as a prelude to "is there a reason you can't just ignore them?", not anything big)

comments: author: Chris Rodgers
body: In the user profile, these are the fields available,  
Phone:  
IM:  
Position:  
Department:  
Location:

Like I said we have a landing page with all the team members profiles and not everyone's has the same amount of fields.

I noticed if I do not fill in the info in one of the fields it still shows up, but with no data.

Maybe I will ask one of the other users. Thought there was an easy way to omit, non-used fields in the profile. I am not a developer or programmer so if it can't be fixed within a GUI somewhere, I guess I am out of luck.

The only reason for this is conformity. Not hurting anything. Just looks goofy


author: Nic Brough -Adaptavist-
body: Ah, I see.

They're not "custom fields", they're built-in. You can't remove those, they're hard coded.

Completely agree that they look goofy, I've rarely seen people put data in them, and I've never run into anyone who actually uses the data that goes into them! I think they're just a hangover from early Confluence when people thought they might be good to have if you're using it for an intranet.


author: Almuth Boehme [Communardo]
body: Hello Chris,

Can you say a little more about your system? Custom fields are usually added with an app. If you have a user profile app installed, what is it called?

Regards

Almuth

comments: author: Chris Rodgers
body: I have no idea. Did not set up.

In the user profile, these are the fields available,  
Phone:  
IM:  
Position:  
Department:  
Location:

Like I said we have a landing page with all the team members profiles and not everyone's has the same amount of fields.

I noticed if I do not fill in the info in one of the fields it still shows up, but with no data.

Maybe I will ask one of the other users. Thought there was an easy way to omit, non-used fields in the profile.


Tags: confluence-server

server