why this error is happening in confluence please anyone help me , please find the logs in below.
Asked by Dipankar Choudhury:

level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.  
2024-02-27 11:06:18,290 WARN \[Caesium-1-1\] \[activeobjects.confluence.backup.LoggingBackupProgressMonitor\] endBackup Completed active objects backup.  
2024-02-27 11:12:41,148 INFO \[http-nio-8090-exec-1\] \[confluence.importexport.actions.ImportLongRunningTask\] runInternal Beginning import by user null  
2024-02-27 11:12:41,231 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$disablePlugins$23 To disable plugins '\[com.atlassian.confluence.plugins.synchrony-interop\]', we need to first disable all dependent enabled plugins: \[com.atlassian.confluence.plugins.confluence-auditing-coverage(OPTIONAL)\]  
2024-02-27 11:12:41,235 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$broadcastPluginDisabling$37 Disabling com.atlassian.confluence.plugins.confluence-auditing-coverage  
2024-02-27 11:12:41,254 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$broadcastPluginDisabling$37 Disabling com.atlassian.confluence.plugins.synchrony-interop  
2024-02-27 11:12:41,451 INFO \[http-nio-8090-exec-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] lambda$stop$9 Stopping Synchrony...  
2024-02-27 11:12:44,464 INFO \[http-nio-8090-exec-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] lambda$stop$9 Stopping Synchrony...  
2024-02-27 11:12:44,680 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$reenableDependent$35 Found optional/dynamic dependent plugins to re-enable after plugins DISABLED '\[com.atlassian.confluence.plugins.synchrony-interop\]': \[com.atlassian.confluence.plugins.confluence-auditing-coverage(OPTIONAL)\]. Enabling...  
2024-02-27 11:12:45,799 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$disablePlugins$23 To disable plugins '\[com.atlassian.confluence.plugins.confluence-collaborative-editor-plugin\]', we need to first disable all dependent enabled plugins: \[com.atlassian.troubleshooting.plugin-confluence(OPTIONAL)\]  
2024-02-27 11:12:45,802 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$broadcastPluginDisabling$37 Disabling com.atlassian.troubleshooting.plugin-confluence  
2024-02-27 11:12:45,804 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$broadcastPluginDisabling$37 Disabling com.atlassian.confluence.plugins.confluence-collaborative-editor-plugin  
2024-02-27 11:12:46,243 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$reenableDependent$35 Found optional/dynamic dependent plugins to re-enable after plugins DISABLED '\[com.atlassian.confluence.plugins.confluence-collaborative-editor-plugin\]': \[com.atlassian.troubleshooting.plugin-confluence(OPTIONAL)\]. Enabling...  
2024-02-27 11:12:51,919 ERROR \[http-nio-8090-exec-5\] \[confluence.pages.actions.HeartbeatAction\] startActivity No content found or no permission to view content with contentId: 43352068  
-- referer: [https://confluence.iserveu.tech/pages/resumedraft.action?draftId=43352068\&draftShareId=93572cf6-9160-4f53-b1f1-73cfa2c03cee\&](https://confluence.iserveu.tech/pages/resumedraft.action?draftId=43352068&draftShareId=93572cf6-9160-4f53-b1f1-73cfa2c03cee&) \| url: /json/startheartbeatactivity.action \| traceId: 71f09aaa9eaae246 \| userName: rohit_p \| action: startheartbeatactivity  
2024-02-27 11:12:53,130 INFO \[http-nio-8090-exec-1\] \[confluence.event.listeners.ResetHiLoAfterImportListener\] handleEvent Reset Hi/Lo ids in response to import event  
2024-02-27 11:12:53,225 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step05-04.png v.3 (98341) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98332/98341 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,228 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: home.jpg v.1 (98342) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98318/98342 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,233 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step-2-image-5.png v.2 (98339) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98322/98339 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,238 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step06-image03.png v.2 (98340) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98321/98340 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,240 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: home.jpg v.1 (98345) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98317/98345 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,243 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: Confluence-Origami-Necktie.jpeg v.1 (98346) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98318/98346 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,248 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step09-01.png v.3 (98343) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98306/98343 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,253 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: Step8-01.png v.2 (98344) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98305/98344 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,255 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: prev.jpg v.1 (98337) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98317/98337 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,258 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: welcome.png v.1 (98338) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98319/98338 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,261 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step-2-image-1.png v.1 (98355) carola_haag' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98322/98355 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,262 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step-2-image-3.png v.1 (98356) carola_haag' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98322/98356 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,264 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: next.jpg v.1 (98349) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98317/98349 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,267 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step04-01.png v.4 (98350) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98318/98350 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,268 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: start.jpg v.1 (98347) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98317/98347 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,272 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step06-image02.png v.3 (98348) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98321/98348 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,275 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step06-image01.png v.4 (98353) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98321/98353 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,277 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step05-01.png v.1 (98354) carola_haag' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98332/98354 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,281 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step05-03.png v.2 (98351) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98332/98351 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:53,283 WARN \[http-nio-8090-exec-1\] \[persistence.dao.hibernate.AbstractHibernateAttachmentDao$IntraHibernateAttachmentCopier\] saveAttachmentData There was a problem retrieving 'Attachment: step04-02.png v.1 (98352) null' from the data store. Skipping. /var/atlassian/confluence/temp/import_02272024_111247/attachments-new/98318/98352 (No such file or directory)  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:12:54,990 INFO \[ThreadPoolAsyncTaskExecutor::Thread 23\] \[plugins.synchrony.bootstrap.DefaultSynchronyProxyMonitor\] \<init\> synchrony-proxy healthcheck url: <http://127.0.0.1:8090/synchrony-proxy/healthcheck>  
2024-02-27 11:12:55,007 INFO \[lifecycle:thread-18\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] startup Starting Synchrony and enabling Collaborative Editing  
2024-02-27 11:12:55,022 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] isSynchronyProxyEnabled proxy port present: true  
2024-02-27 11:12:55,276 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] debugPrintEnvironment Synchrony working dir: /var/atlassian/confluence  
2024-02-27 11:12:55,277 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] debugPrintEnvironment /usr/lib/jvm/java-1.8-openjdk/jre/bin/java -classpath /opt/atlassian/confluence/temp/4.0.0-master-85ceb9cf.jar:/opt/atlassian/confluence/confluence/WEB-INF/lib/postgresql-42.2.16.jar -Xss2048k -Xmx1g synchrony.core sql  
2024-02-27 11:12:55,324 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] isSynchronyProxyEnabled proxy port present: true  
2024-02-27 11:12:55,407 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] updateSynchronyConfiguration Synchrony External Base URL: <https://confluence.iserveu.tech/synchrony,https://confluence.iserveu.tech/synchrony-proxy>  
2024-02-27 11:12:55,407 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] updateSynchronyConfiguration Synchrony External Service URL: <https://confluence.iserveu.tech/synchrony/v1>  
2024-02-27 11:12:55,408 INFO \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] updateSynchronyConfiguration Synchrony Internal Service URL: <http://127.0.0.1:8091/synchrony/v1>  
2024-02-27 11:13:04,563 WARN \[synchrony-interop-executor:thread-1\] \[plugins.synchrony.config.DefaultSynchronyConfigurationManager\] enableSharedDrafts \[Collab editing plugin\] Enabling Shared Drafts  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:13:05,133 INFO \[http-nio-8090-exec-1\] \[confluence.importexport.actions.ImportLongRunningTask\] runInternal Finished import.  
2024-02-27 11:13:05,139 ERROR \[http-nio-8090-exec-1\] \[atlassian.confluence.setup.DefaultSetupPersister\] progessSetupStep setupStack is empty of actions.  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:13:05,142 ERROR \[http-nio-8090-exec-1\] \[atlassian.confluence.setup.DefaultSetupPersister\] progessSetupStep The setupStack is empty; the last action should always be 'complete', which will prohibit further setupStack activity! Odds are it wasn't in this case.  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:13:05,144 ERROR \[http-nio-8090-exec-1\] \[atlassian.confluence.setup.DefaultSetupPersister\] progessSetupStep The setupStack is empty; the last action should always be 'complete', which will prohibit further setupStack activity! Odds are it wasn't in this case.  
-- url: /json/setup-restore.action \| traceId: 85fe940eeaa55d13 \| userName: anonymous \| action: setup-restore  
2024-02-27 11:13:09,608 WARN \[UpmScheduler:thread-2\] \[atlassian.upm.pac.PacClientImpl\] getUpdates The request to check for app updates may take longer than expected because 84 apps are installed that could have updates. This may impact the performance of loading the Manage Apps page.  
-- url: /rest/plugins/1.0/ \| traceId: d52b1e1e592796bf \| userName: carola_haag  
2024-02-27 11:13:11,730 WARN \[http-nio-8090-exec-1\] \[common.security.jersey.XsrfResourceFilter\] logXsrfFailureButNotBeingEnforced XSRF failure not being enforced for request: <https://confluence.iserveu.tech/rest/plugins/1.0/tHYkVpDw-key> , origin: null , referrer: null, method: DELETE  
-- url: /rest/plugins/1.0/tHYkVpDw-key \| traceId: e279a2fbbbb766a8 \| userName: carola_haag  
2024-02-27 11:13:11,772 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$disablePlugins$23 To disable plugins '\[tHYkVpDw\]', we need to first disable all dependent enabled plugins: \[\]  
2024-02-27 11:13:11,774 INFO \[http-nio-8090-exec-1\] \[atlassian.plugin.manager.DefaultPluginManager\] lambda$broadcastPluginDisabling$37 Disabling tHYkVpDw  
2024-02-27 11:20:49,343 WARN \[http-nio-8090-exec-4\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'dipankar' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.


Answers:
author: Kseniia Trushnikova
body: Hi [@Dipankar Choudhury](/t5/user/viewprofilepage/user-id/5200625),

Have you solved your issue?

Entries with "/json/setup-restore\*" may be related to CVE, see [FAQ for CVE-2023-22518](https://confluence.atlassian.com/kb/faq-for-cve-2023-22518-1311474094.html). What Confluence version are you using?


Tags: confluence-server

data-center