youngmon/atlassian-qna huggingface dataset:
E-mail Form Reply To
Asked by Emily Christie:

I am using a form for users to request to schedule a meeting. The problem is that the send from e-mail is a generic email address, so if I have an out of office alert on, the user does not receive it. Is there some functionality in Confluence Forms that would allow me to have the user enter an e-mail that can be used as a reply to? I do not have the option of paid add-ons due to internal policies.

Thank you!


Answers:
author: Craig Nodwell
body: Hi [@Emily Christie](/t5/user/viewprofilepage/user-id/5021547) you will have to seek a 3rd party add-on to perform this functionality.


Tags: confluence-server

email

forms

server
Issue with plugin "Scroll PDF Exporter"
Asked by Salim Hammar:

Hello

Currently I have a problem with the plugin "SCROLL PDF Exporter" I have to export about 800 pages and the export bug at the last step and it runs unlimited

![BUG FOR EXPORTING FOR PDF.png](/t5/image/serverpage/image-id/219094i70E2DA2C715A077E/image-size/large?v=v2&px=999 "BUG FOR EXPORTING FOR PDF.png")

The plugin has the latest version

Do you have an idea of this problem ?  
Thanks in advance


Answers:
author: Aron Gombas _Midori_
body: Only the app vendor will tell you the answer based on your Confluence logs.

I suggest opening a ticket in the vendor's support system: [https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=support\&hosting=server](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=support&hosting=server)


Tags: confluence-server

export

pdf

server
How to customize the create from template dialogue!?
Asked by ZPS GPM:

Hi all!

I'd like to add some text to the dialogue displayed when clicking the 3 dots next to "Create".

Right now only templates are displayed here, but I need to display some text/links here, too.

![Unbenannt.PNG](/t5/image/serverpage/image-id/219080iADE6E466450222BD/image-size/large?v=v2&px=999 "Unbenannt.PNG")

Any hint?

Thx in advance...


Answers:
author: Craig Nodwell
body: Hi [@ZPS GPM](/t5/user/viewprofilepage/user-id/2165946) please have a review of these [documents from the Adaptivist folks.](https://scriptrunner.adaptavist.com/4.3.7/confluence/CustomisingUI.html)

comments: author: ZPS GPM
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516)

unfortunately there are no web fragments shown for this special dialogue after activaiting the fragment locator:

![Bild1.png](https://community.atlassian.com/t5/image/serverpage/image-id/219246i376DD067FFBD8864/image-size/large?v=v2&px=999 "Bild1.png")

Do you have another hint?

Maybe this is from a special .vm file, but so far I couldn't find anything...


author: Craig Nodwell
body: Hi [@ZPS GPM](/t5/user/viewprofilepage/user-id/2165946) do you have any plugins available to you like Scriptrunner for Confluence?

comments: author: ZPS GPM
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516)

yes, Scriptrunner for Confluence is available...


Tags: confluence-server

server
HOW TO CONTACT TRELLO BILLING
Asked by Stacey Hansvall:

I want to request a refund for making a purchase and immediately cancelling. I am not able to complete a contact request without getting an error message.

REQUEST:

Please issue refund for the $152.18 that was purchased and cancelled the same day. The reason for cancelling is that the purchase did not meet the needs that our group required. This charge is still showing on my credit card as not refunded.

contact at stacey.hansvall@uregina.ca


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to contact them via <https://trello.com/contact#/>

We're a community of people here to talk atlassian, not support or billing.

If you are having problems with that, let us know what the error or problem is here, and we can try to help you past it.
I want to understand the difference in tariffs, I did not find information in Russian and English
Asked by ms:

Business Class and Enterprise question

Business Class: Guests of the same board  
Enterprise: Multi Board Guests

For example, if I have 4 employees, in the case of Business Class I will pay $ 40  
And will I be able to invite guests at this rate to only 1 board for free? if I add it to 2 boards, I will have to pay extra for it. payment as I understand it and what in this case? did not find the exact information

It's the same with Enterprise. If I choose this tariff for 4 users, I will give $ 17.5 \* 4 = $ 70  
And for each new guest, I will also give $ 17.5, as for a regular user? or can I add them for free?


Answers:
author: Alex W
body: Hi there, I'm from the Trello Support team and can answer your question!

You are correct - if you have a Business Class workspace, and 4 users are registered on the workspace, then you will pay $40 USD a month (if you are billed annually). If you add a guest to one board (a single-board guest), then you will not be charged for that user. However, if you add a user to a second board in the workspace, they will be considered a multi-board guest, which is a billable user in the workspace, and you will be charged a pro-rated fee for their usage, and then billed for them at the next renewal period.

I recommend having a read through our article [Workspace Board Guests](https://help.trello.com/article/1236-board-guests) which goes through this.

The same concept applies for Enterprise memberships.

Thanks,  
Alex
Connecting All Boards Under New Business Account
Asked by Mary Diers:

Hello! Our team has boards that were started by individual team members. Is it possible to get all of our boards under one account, as we transition to to Trello Business? Also, can all of these boards talk to each other and can all boards be rolled up into one calendar? Thank you!


Answers:
author: Iain Dooley
body: [@Mary Diers](/t5/user/viewprofilepage/user-id/4480220) to answer each question:

\> Is it possible to get all of our boards under one account

Trello boards don't really belong to accounts (unless you're using Enterprise). Boards belong to workspaces. Workspaces can either be free or paid (Business Class). Boards also have members, and those members can be administrators. Workspaces have members, and those members can be administrators. It is possible that:

- A member of your workspace creates a board that is not in your workspace, then adds other members of your workspace to it

- A board exists in your workspace that you are not a member of

- A board exists in your workspace that you are a member of, but not an admin of

If you have a Business Class workspace, then you can remove boards from your workspace that you are not a member of.

Probably the closest thing to doing what you mean would be:

1) Ensuring all those boards belong to your Business Class workspace

2) Ensuring an administrator from your workspace is also administrator of each of those boards

3) If a board was created by someone who no longer works there and you can't get admin rights all you need to do is copy the board and leave the original

\> Also, can all of these boards talk to each other

Depends on your definition of "Talk". Trello boards don't inherently interact but you can move cards between them, link cards between them, and create automations that do the same.

\> and can all boards be rolled up into one calendar? Thank you!

There are powerups like Planyway and Placker that do good cross-board visualisation and reporting, as well as Trello's own Business Class views which you can read about here:

<https://trello.com/en-AU/views>


author: reidt
body: Hey Mary,

It is absolutely possible, there are actually several ways so you get to have fun choosing :)

You can search the Power-Ups menu for 'Sync' or 'Mirror' but I suggest Zapier or Unito, depending on how many people are in your organization and how deep/customizable you want the integrations to be. The former is great to delegate/automate while the ladder is great to communicate so there is a lot to think about before making a choice.

Best of luck, don't be shy if you have any questions about setting all that up.

comments: author: Mary Diers
body: Thank you so much! I really appreciate it. Have a great weekend! I'll be in touch if we have questions for set up! Cheers!


Tags: calendar
Butler rules are not seen for team member
Asked by Katerina Mahnivskaya:

I've made rules, but other members of the team can't see and modify them.

Is there any way to work in team on this?

I saw somewhere that it can be shared in slack. I connected buttler and slack, but stil can't solve this problem.


Answers:
author: Ryan
body: Hi Katerina,

Currently it is only possible for a Business Class Workspace admin to see rules that other board members have created. We're aware that you and others might want to be able to see rules from other users, so we're in discussions about how we can do this better. I'll note down your feedback here for the team working on that!

Thanks,  
Ryan


Tags: butler

slack
Can I limit visibility on cards to specific members?
Asked by Gary Whapples:

I have several sub contractors and want to add them all to one trello board but have it so they can only see data on the cards that are relevant to them. Is there a way of doing this so that they cannot see each others cards?


Answers:
author: Michelle Vincent
body: [@Gary Whapples](/t5/user/viewprofilepage/user-id/4479937) it looks like they also just added a feature called "mirroring". So each sub could have their own board, and see a "mirror" image of the card you make on your own board. So to you they look like part of one big board, to the sub it just looks like there's only one card. Changes he makes on his show up on yours and vice versa. I haven't tried it but seems like a neat fix!


author: Iain Dooley
body: [@Gary Whapples](/t5/user/viewprofilepage/user-id/4479937) If you're working with subcontractors, I have found the best way to do this is to add a label with the name of the subcontractor and automatically copy a card to their board, linked back to the original. You then have one board where you can see and plan everything, and each contractor can see only their copy. You can then add in various other automations as required, for example to add or change labels on the master card in your board when the card in the contractor board changes lists, copy comments back and forth and so on.

comments: author: Ryan Hendy
body: Hi Iain,

Do you have an example of how this could work?


author: Tom Salta
body: Yes, please provide an example of this. How does it automatically copy a card to their board? And how exactly do you add the member name to the label? (using the tagging functionality like [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)?) Does that functionality work when they are not a member of the local Trello Board? This is a bit unclear. Thanks for your help [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)


author: David Bakkers
body: Hello [@Gary Whapples](/t5/user/viewprofilepage/user-id/4479937)

Refer to the post [*Can I share a Trello card with a client where they would not see the board?*](https://community.atlassian.com/t5/Trello-questions/Can-I-share-a-Trello-card-with-a-client-where-they-would-not-see/qaq-p/1746637#M48920) from last week where this topic was discussed and various possible solutions provided.


author: Michelle Vincent
body: I don't think Trello is really set up for permissions, period. But one thing you could do is when setting it up for them, filter the board (search cards) to show only the cards they are labeled on or a member of. Odds are they'll never figure out how to undo it! :-) (I think this will stay across multiple sessions, but haven't actually tested it. Just all I could think of to try to keep the relevant info for them.) If you have any truly sensitive information, you're probably going to need separate boards, but if it's just for them to see clearly what's theirs, this would work.
limited number of boards
Asked by Ciprian Busca:

Hi guys, I had more than 10 boards in one workspace and now I cannot access those boards. Now I can view only 10 boards and I cannot access the other ones. What can I do to access the other ones?

I suppose after Trello made this update and limited free accounts to have only 10 boards made by default a selection of the most used 10 boards and the other ones were deactivated.

Thanks,

Ciprian


Answers:
author: Andrea Crawford
body: If you go to <https://trello.com/{name-of-your-workspace>} there is a button at the bottom of the boards list called "View closed boards" - you might find the board you're looking for there. [This article](https://help.trello.com/article/781-reopening-a-closed-board) may help too.

comments: author: Ciprian Busca
body: Thank you so much, Andrea. Find it and fix it.

Best wishes,

Ciprian


author: Vero Rivas
body: Hi [@Ciprian Busca](/t5/user/viewprofilepage/user-id/4479569)

I advise you to contact trello support to clarify your doubt and help you recover them

<https://trello.com/es/contact#/>

Cheers

comments: author: Ciprian Busca
body: Thank you!


author: Thiago
body: Are Boards (outside a Workspace) unlimited?

Thanks for any and all help.
Read Me (Power up) - Emojis not working
Asked by Andreas Mayr:

Since a few days I am using the power-up (Read me) which brings a pop-up, when you open a board.

I like this pop-up. Today I wrote the text with the GitHub markup and it works fairly well. To see a live view of the markup I used this editor: <https://jbt.github.io/markdown-editor/>

And as a markup-guideline I used (PDF): [https://www.google.com/url?sa=t\&rct=j\&q=\&esrc=s\&source=web\&cd=\&ved=2ahUKEwjl-vSnjufxAhU8hf0HHefzAi8QFnoECBQQAA\&url=https%3A%2F%2Fguides.github.com%2Fpdfs%2Fmarkdown-cheatsheet-online.pdf\&usg=AOvVaw2wnHXkAeuhELAcR_y0RQEV](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&ved=2ahUKEwjl-vSnjufxAhU8hf0HHefzAi8QFnoECBQQAA&url=https%3A%2F%2Fguides.github.com%2Fpdfs%2Fmarkdown-cheatsheet-online.pdf&usg=AOvVaw2wnHXkAeuhELAcR_y0RQEV)

<br />

In there I found a link for the complete emoji list: [www.emoji-cheat-sheet.com](http://www.emoji-cheat-sheet.com)

<br />

In the editor, I get a nice preview of the emojis.

In the Read me in Trello I only get the emojis like that: :date: :email: :x:

<br />

Can someone tell me how to display the emojis?


Answers:
author: Andrea Crawford
body: Hi Andreas,

I'm not sure if this will help you or not - but I'm able to add system emoji (using the picker that comes up with cmd + ctrl + space on Mac) to the Read me power- up. <https://share.getcloudapp.com/rRujxxyD>. I have not tried this on Windows. This may be more of a workaround than a solution to your problem. Good luck!

comments: author: Andreas Mayr
body: Hi Andrea!

Thank you very much for your answer!

It helped me indeed. I am using Linux and so I installed the software "Emote". Now I am able to insert emojis which are displayed in the Read Me Powerup.

Greetings

Andreas


Tags: display

emoji

markup

power-up
can we use a calendar in the board format
Asked by Luke Ruckley:

Hi I'm new to Trello, I love the format of the board's but would like to have a calendar format? while retaining the length of the lists? If w choose a calendar template the space is limited.

currently were creating a new list naming it for each day, but it's a little cumbersome...

any help is greatly appreciated.

Cheers


Answers:
author: Andrea Crawford
body: Have you tried out the [Calendar Power-up](https://help.trello.com/article/811-viewing-cards-in-a-calendar-view) or the [Calendar View](https://help.trello.com/article/1244-calendar-view)? I'm wondering if either of these would meet your needs.
Is there any way to count up the numeric fields on the board by Butler?
Asked by Shohei Mitsuhashi:

I built the inquiry management system on Trello.

I manage the inquiry by inquiry number which is put by myself.

Customer inquiry is come from E-mail.

If Trello receive the e-mail, inquiry card is automatically created.

But the inquiry number is put by my self...

I want to put the number automatically by Butler.

It's like {max value of \[inquiry number\] field on the board +1 } is put to the new card.

Does anyone knows how to command it to Trello / Butler?


Answers:
author: Iain Dooley
body: [@Shohei Mitsuhashi](/t5/user/viewprofilepage/user-id/4479258) if I want a unique identifier I just use the short id of the card. If you make it lower case the search still works to, and you really only need the first few numbers/letters to make it unique so if you're referring to a ticket you just have to say "zpq" rather than "zpq2qiwu"

comments: author: Shohei Mitsuhashi
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thank you for your response. This is nice idea!

however. this number is migrated from old system and we don't want to change the numbering way (just count up the number from exist maximum number)

Thank you very much anyway!

Sincerely


author: Iain Dooley
body: [@Shohei Mitsuhashi](/t5/user/viewprofilepage/user-id/4479258) well I don't think you could do this with Butler, but we could write a function to do this for you on our BenkoBot platform:

<http://www.benkobot.com/>


Tags: butler
Images aren't showing on cards from Pinterest
Asked by Dachelle:

For the last few weeks when I use the Trello Google extension, my images aren't showing up. The link shows on the card, but not the image. What has changed and how can I fix it?


Answers:
author: jackson
body: if image is not appeared on the card from Pinterest it could be due to variables such as a slow internet connection temporary technical issue on Pinterest image browser cache problem or a private setting is blocked the image


author: Alex W
body: Hi Dachelle, I'm from the Trello Support team.

Trello currently doesn't offer a Google Chrome extension, which I believe you're referring to.

In order for us to best support you, can you raise a ticket through our [support portal](https://trello.com/contact)? Any screenshots you have of your issue will help us tremendously.

Hope we can get this sorted for you!

Cheers,  
Alex


Tags: google

image
All the activity of the card are now showing in the ACtivity section. How do I stop this?
Asked by caroline:

Since yesterday, everytime I do an action on a card (copy it, move it, add files...etc), this activity automatically shows in the card. I don't need those and I only want to keep the comments

Thanks!


Answers:
author: Felix
body: Above the comment box to the right there's a button that says "Hide details". Click that to toggle off showing detailed card activity.


Tags: activity

card

comment
how do you delete a loom video created in trello ?
Asked by Laura:

created a loom video and would like to delete it


Answers:
author: Laura
body: I'm unable to delete the video from loom because it says its in the the Atlassian SDK is the user that created this.

comments: author: Murilo Jos?
body: I am with same problem!  
Issue without solution?


author: Stacy
body: Hi Laura \& Murilo - To delete these videos that were created without having a Loom account you can contact Loom Support [support@loom.com](mailto:support@loom.com "mailto:support@loom.com") and they will archive \& delete the video for you. If you want full control of your videos without involving Loom support you can create a Loom account via <https://www.loom.com>.


author: Brittany Joiner
body: Depending on what you're trying to accomplish, you can also just delete / archive the trello card it's on. Although admittedly, I don't know if that delete's it from the Loom database/platform.


author: Vero Rivas
body: Hi [@Laura](/t5/user/viewprofilepage/user-id/4478704)

I think it would be best to delete it on the platform itself

<https://support.loom.com/hc/en-us/articles/360002231197-How-to-delete-your-videos>

Cheers


Tags: loom
One of my Lists has Dissapeared
Asked by Chad Norman:

Hi! We have a board with around 15 lists, and last night one of the lists just disappeared. It is not in the archive, and it was not moved to another board. Any ideas? Thanks!


Answers:
author: David Bakkers
body: Hello [@Chad Norman](/t5/user/viewprofilepage/user-id/4478701)

Has the number of lists also gone down by 1? If the number of lists is the same, someone might have just re-named the list.

How did you confirm the list wasn't archived or moved to another board? Did you look through the board's activity history for the past 24hrs?

comments: author: Chad Norman
body: Thanks for the response! Our lists didn't go down by one. I checked the list archive, and it's not there. We are a small team of 12, so I had everyone check any other boards they belong to in case it was moved there... no luck. The mystery continues!


author: David Bakkers
body: Hello [@Chad Norman](/t5/user/viewprofilepage/user-id/4478701)

Apart from the list being renamed, if some did either archive or move the list, that action will be recorded in the board's activity history:

![Annotation 2021-07-17 072257.png](https://community.atlassian.com/t5/image/serverpage/image-id/151760iF451A77FCE98EBED/image-size/large?v=v2&px=999 "Annotation 2021-07-17 072257.png")

If you've checked the list archive and it's not there, then movement to another board is the next possibility. It may have been moved to another board, then that board deleted. Apart from that, I can't think of any other way to remove a list from a board without it being detected and now missing from all boards.


author: Brittany Joiner
body: Do you have a filter on the board? I don't think this would actually hide any lists, but can make boards look a little more bare.

I'm not sure it matters, but do you know what the placement of it was? Ie, was it the first list? Or at the end?

There's no reason it should automatically archive, so [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) guess is a good one - someone might have renamed it.

comments: author: Chad Norman
body: I didn't know Trello even had filters... I will check though!

The placement was in the middle of of about 12 boards, but that was a good thought.


author: Brittany Joiner
body: Yeah! If you use Cmd/Ctr + F , it opens the "search" menu which lets you add filters for labels, due dates, members, etc.

And Ah how interesting. Well since you mentioned the total lists did NOT go down by one, I am assuming David had the right hypothesis that maybe the name was changed? Do any of the cards in those middle lists look similar but perhaps just have a different list name?
Calendar Automation not working correctly
Asked by Austin Kight:

I have a rule:

every first tuesday of the month, create a new card ... and set due the next week on thursday

It should have created a card due 7/15/21 and created one for 7/22/21 instead.

![Picture1.png](/t5/image/serverpage/image-id/151572iD73A1236A8918FAB/image-size/large?v=v2&px=999 "Picture1.png")


Answers:
author: Iain Dooley
body: [@Austin Kight](/t5/user/viewprofilepage/user-id/4478563) I would prepare some screenshots of the card activity showing this happening on the dates you describe, as well as a screenshot of the command, then send those to support since if true, this seems like a bug. You can contact support at trello.com/contact by choosing "Ask Trello Support" instead of asking the community.