youngmon/atlassian-qna huggingface dataset:
Unable to login using Google account on Trello for Mac
Asked by C0deZ:

When I click Google account icon on Trello for Mac, nothing happens and if I wait longer, the whole app window will turn blank and nothing else.


Answers:
author: Mike
body: Hi there,

<br />

Are you signing into an existing account or creating a new account? Are you able to sign in at trello.com as expected, just not via the app?

We just released version 2.9.6 of the app, so let's start by making sure you're fully updated to the newest version. If you're still having this problem after that, I would encourage you to reach out with some more computer and OS version details to <https://trello.com/contact>, and we'll be glad to look into what's going on!

comments: author: Thilak Rao
body: I'm using Trello (for Mac) version 2.9.7. From what I can tell, this is the latest Mac.

I use Trello at work, and I'm unable to log into the Mac app using Google Auth. I can log-in just fine with my web browser.

This is a bug perhaps?

Edit: I was able to workaround this problemn by setting a password, and then using my email and password to login. It's a pain nevertheless.


author: Enam
body: Hi,

I am having the same problem. I can login fine on the web. cant login to the mac app.

As you see in the screenshot, I am using 2.11.7 version of Trello. My Mac pro is the latest one too. Just frustrating. Hope you guys fix this problem. Seems like it has been there for 3 years !!!

Bye

![Screen Shot 2020-08-26 at 14.44.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/108002iD2067FE8D9F3BF22/image-dimensions/517x461?v=v2 "Screen Shot 2020-08-26 at 14.44.13.png")

![Screen Shot 2020-08-26 at 14.40.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/108001i07E7EDA8B1DCE425/image-dimensions/433x375?v=v2 "Screen Shot 2020-08-26 at 14.40.54.png")


author: Boris Jung
body: Same Problem here...


author: Kristof Taveirne
body: Same here!

I get something like "can't log you in, this browser or app is possible not secure. Please use a different browser". (translating freely here).

I get it after providing my gmail adres, where I would normally get a password prompt.


author: Reda
body: Click "can't access account" then choose the option to send a recovery link to your email. This will allow you to attach a password to you Atlassian account if you never had one before because you only ever used your google account. Hope this helps!


author: Enam
body: Hi,   
The mac app login problem was solved for me. I reported the problem here 5 months ago... was using the web since then.... tried to login today in the mac trello app.... it logged me in. below is the version of my mac and trello app version.  

I hope this helps.   

Mac OS Big Sur 11.1

![Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/127529i664BF6F9147FC849/image-size/large?v=v2&px=999 "Trello.png")


Tags: macro
Trello - Bitbucket power-up stuck on "Loading.."
Asked by hadarl:

I managed to associate the Bitbucket powerup in Trello with my BitBucket account and also add a repo, but then I realized I prefer to associate it with a different account. The problem is that after I removed the association with the first account, I can't manage to associate it with any account. Every action I try ends up with "Loading.." message after which nothing happens for many minutes...

Thanks for any help.

Hadar


Answers:
author: Mike
body: Hi Hadar,

If you head into the Power-Ups section of the Board Menu, you can click on the Settings cogwheel and then choose "Remove Personal Settings" which will reset the authorizations for the Power-Up.

![file-2C0kiDclQF](https://community.atlassian.com/t5/image/serverpage/image-id/6776iC9ABC6229ECC0896/image-size/large?v=v2&px=999 "file-2C0kiDclQF")

After doing that, you'll be able to link a new account!

comments: author: hadarl
body: Thanks. I tried that and as I said, it got stuck on "loading.." .

Eventually I solved it by copying the board to a new board.


author: brightsguy
body: i am in the same shoes, any other suggestions besides creating a new board? tried unlinking several times. Does not help.


Tags: bitbucket-cloud

power-up
Trello Mac App & Chrome Extensions?
Asked by Alexa Prisco:

Hi there,

I have always used Trello through the Chrome Browser on my Mac. I have a ton of Trello extensions from the Chrome Webstore that I turn on and off as needed when I use Trello.

I just downloaded the Native Mac App and as I expected, none of my extensions are visible.

I read on the Trello website that the Native app is not working through the browser.

Is there any way I can get my extensions to appear in the Native Trello Mac App? I am looking for a solution outside of a "power up".

Thank you for your time.


Answers:
author: Maarten Cautreels
body: Hi Alexa,

Unfortunately this isn't possible. Chrome Extensions are limited to the Chrome browser. Therefor they won't be and probably never will be working in the Trello Desktop app.

What you could do, to get the best out of both worlds, is start Trello as a Chrome Web app by following these steps:

1. Open [trello.com](https://www.trello.com) in a Chrome tab
2. Open the Chrome options ![2017-09-24 12_02_37-Mail.png](https://community.atlassian.com/t5/image/serverpage/image-id/6724i79E97A769A7D0F95/image-size/large?v=v2&px=999 "2017-09-24 12_02_37-Mail.png")
3. Select "Add to Desktop" in the "More Tools" menu. This will show a confirmation box
4. Fill in the name (fe.: "Trello") and tick the "Open in a new window" box. This will make sure Trello will open in it's own window (and work very similar to the desktop app)

This will create a desktop shortcut that opens Trello in a standalone window with all Chrome extensions enabled.

*Please do note that this uses the same session and settings (which extensions are installed/enabled) as your Chrome browser.*

Hope this helps.

Best,

Maarten

comments: author: Ben Edwards
body: Unfortunately, this appears to only work on Windows as Chrome doesn't provide this function on Mac. Here's a screenshot of the options on Mac:

![Screenshot 2018-01-30 08.55.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/13596i0104F867331F2440/image-size/large?v=v2&px=999 "Screenshot 2018-01-30 08.55.57.png")
Is it possible to filter due dates across boards?
Asked by Michelle Orme:

Curious if after creating several Board Projects, is there one place I can go and have all my board due dates show up in one place so I don't have to go into each board to see what tasks I need to do by when?


Answers:
author: Peter DeWitt
body: You'll need to create a JQL query that pulls in all the issues on those boards that are assigned to you. Once you have that you can create a dashboard that displays the results and then make sure you are showing the due dates.

You could get really creative and create a another filter that shows you what issues are assigned to you and have a due date in x numbers of days and them subscribe to the saved filter and have it email you everyday.

-pd
Was the translucent solid color background feature removed in Trello 2.9.5 for macOS?
Asked by khaister:

I believe in an earlier version (maybe the version right before 2.9.5), the background when it's a solid color (e.g. blue) the app is translucent. I would love to have that back. Is there a setting that I can toggle to have it?


Answers:
author: Mike
body: Hi Khai,

It was indeed removed, as it was causing some incompatibility problems, but I'll let the team know that it's something you're looking to have back!

comments: author: Maximilian de Courten
body: any update? I would love to have a translucent background...


Tags: mac
Can I link my Trello account to multiple slack workspaces?
Asked by LYDIA LOSTAN:

I have multiple boards on my Trello account and I want to link those board to different slack workspaces . Is that possible? I was able to link Trello on one of my slack workspace but I m getting an error when I try to do it on another one. Thanks


Answers:
author: Mike
body: Hi Lydia,

You can definitely link your Trello account to multiple Slack teams, but you do need to be a team admin on both ends in order to make that link. It sounds like you might not be a team admin on the Slack team that's giving you an error.

If that doesn't sound right, can you reach out to us here <https://trello.com/contact> with that error message? That way, we can work with our development team to find out what's going on.
Can I integrate Trello into my custom web app?
Asked by timetraveller1992:

I recently checked out the Trello integration into Bitbucket and it's neat. I love that I can now use boards inside bitbucket repos. Is there any developer documentation on how I can do the same in my own web app?

Right now the way bitbucket integrates it is by adding a tab to the repo and allowing me to connect to it and create a board. I already have a web app with a beautiful administrative panel with several tabs. I'd like one of the tabs to integrate with Trello and show the board right inside my web app. Saves me the effort of creating my own custom kanban board as Trello is awesome and loaded with features.  

I'm assuming that this isn't available yet? Because I expected github to integrate with Trello optionally as well but am thinking they didn't add it because there is no easy way to integrate? Correct me if I'm wrong.


Answers:
author: pb
body: Hi Saifur -

Not sure if this is what you're after, but in case you weren't aware, there's an active and thriving Developer community building for Trello - more details at <https://developers.trello.com/>. There may be documentation there that you could use. :-)

Philippe

comments: author: timetraveller1992
body: Thanks for sharing the link. So I [checked it out](https://trello.readme.io/docs/boards) and integrated it into my web app and I got this:  

![Screen Shot 2017-09-24 at 3.53.57 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/6725i9C12EB3C72829D16/image-size/large?v=v2&px=999 "Screen Shot 2017-09-24 at 3.53.57 PM.png")  
It's also written "Currently, we only support a compact, non-interactive mode for boards" so it looks like there is no way yet to add it into the app the way it works in Bitbucket. So, I guess I'll have to wait till the interactive version is launched.  


author: Doug Marques
body: I would like to have this integration as well


author: carlos.marin
body: [@timetraveller1992](/t5/user/viewprofilepage/user-id/565267) were you able to do that integration?


author: Khammassi HoussemEddine
body: Hey [@carlos_marin](/t5/user/viewprofilepage/user-id/4236303)

have already done this integration with your personal web app ?


author: Khammassi HoussemEddine
body: [@timetraveller1992](/t5/user/viewprofilepage/user-id/565267)can you share the way you have made this integration in to your personal web app ?


author: carlos.marin
body: [@Khammassi HoussemEddine](/t5/user/viewprofilepage/user-id/4723966) nop, I was not able to do it.


Tags: bitbucket

development

integration

sdk
Duplicate Trello Card updates
Asked by Shon Mohsin:

If I create a copy of a card on a different board, do comments on one card made in a board update the card in the other board?


Answers:
author: Danny Zuccaro
body: Hi Shon,

On a basic copy no, but here is information on mirroring cards in Trello - <http://help.trello.com/article/1097-mirroring-cards>.

<br />

Hope this helps,

Danny


Tags: duplicate
Trello | Is it possible to print a list of most recent comments from all cards from one board?
Asked by Audrey Wilson:

Trello \| Is it possible to print a list of most recent comments from all cards from one board?

I have a weekly meeting where we have a variety of folks who in the field without access to a computer, so doing screen share isn't possible.

I'd like to print to PDF a quick list of all my cards WITH the most recent comment from that card. Is this possible?


Answers:
author: Mike
body: Hi Audrey,

Unfortunately, this isn't currently possible, but I'll certainly let the team know that this is something you're looking for!

comments: author: Audrey Wilson
body: Thanks, Michael!

Is it possible to have all most recent comment from each card visible on the board (as an option to turn off/on), so then I can just screen shot the board?

\~ Audrey


author: Mike
body: It's not, comments will only be visible on the card level. You'll be able to see some of them in the activity feed in the right-side Board Menu, but that won't go back very far for a screenshot, unfortunately.


Tags: comment
Unable to connect to google account using google drive PowerUp
Asked by mimo:

Hi,

<br />

I contact you because I desperately try to connect my google drive account after enabling the power up google drive.  
I'm using the latest version of google chrome, and I disabled all the extensions and applications, and cleared the extension cache.  
When I activate the power up google drive, I go to a card, then clic to attach google drive document, then fill the logging windows about my google drive account, then the message says 'autorisation', and remain without anything else happening.

Thanks a lot for your help !


Answers:
author: Per Rundblom
body: I have this problem to, in my case both in the web app and in the native Trello app on Mac OS (Catalina).

To clarify

- On a card I click the "Google Drive" button under Power-Ups

- I get a menu with options to attach file, folder or create and attach, I Click "Attach a file"

- Get a message saying "First you need to link your Google Drive account to Trello". I click the "Link google drive account"-button

- I see the google login box, enters my credentials (or just clicks an account when authorised already)

- Now I'm back at the small box with the "Link google drive account"-button but this time theres a text below it that says "Linking your Google Drive account to Trello..."

Then nothing happens.


author: Mike
body: Hi Mimo,

It sounds like the necessary authorization pop-up is being blocked by Chrome---in the Chrome address bar, you should see an icon with an X on it to indicate that one has been blocked. You can click on that icon to allow the authorization popup, and that should get everything working again: [https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop\&hl=en](https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en)
Data isn't syncing from Mac app to cloud
Asked by Scott Yorkovich:

I installed the Mac app today and made changes to a card in one of my boards. About 30 minutes later, I accessed that board and the card from the Web site and the data in that specific card was missing. Hours later now and the data still hasn't synced up. I've looked through settings in the Mac app and can't find anything that would influence whether or how the data syncs up.

Short of manually copying the data from the app to the Web, how do I get these to sync up?


Answers:
author: Mike
body: Hi Scott,

Hmm, that doesn't sound right. There *aren't* any sync options, because sync is automatic, and those changes should be appearing within seconds. The app is designed to not allow you to make changes if you open the app while offline, but is it possible that you lost network access after the app had been opened? For example, right before you made those changes?

If you can reach out to us directly at <https://trello.com/contact> with a link to the card in question as well as screenshots of how that card is appearing for you on both platforms, that should help us narrow down what's going on!


Tags: mac

sync
Can Trello be used to track Member issues and can it link to Wild Apricot?
Asked by Kate Lawrence-Haynes:

Hi

I work for a Member organisation and we are looking at Wild Apricot to record Member details etc. It does not seem to have great functionality to track Member issues - i.e. a Member has a problem, record it and then record how it was solved and close the issue. Need this data to be searchable.

We thought of tracking the Member issues on Trello and can have deadlines but is there a way to show what issues are open and closed and search on issues by Member name, topic and whether open or closed?

Thanks for any advice.

Kate


Answers:
author: Mike
body: Hi Kate,

Great questions.

Trello isn't an issue tracker, at least not exclusively. Trello is a visual collaboration and organization platform that can help you organize anything in your life. This means that we don't offer many features for specialized purposes, but instead offer general features that enable you to use Trello in many different ways.

For example, while Trello was never designed to be an issue tracker, many people do use it that way. You can use a card as an issue, which then allows you to assign team members to that card who will handle the issue, and can make comments on its progress, as well as the resolution, as well as assign due dates. When the issue is solved, you can archive the card, and it remains searchable. Labels can help you categorize each issue.

At any point, you can filter by labels to see how many of each issue type are currently open, or search by open or closed to get a better idea of workload.

Dedicated issue tracker tools will offer more specialized features for those purposes, but you can absolutely do it with Trello as well!

comments: author: Kate Lawrence-Haynes
body: Thanks so much and very helpful. I did not realise there was some of that functionality. :)
Is there a way to display the lists horizontally?
Asked by Evan Fisher:

Is there a way to display the lists stacked on top of each other with the cards going horizontal? I can only see a a few of the list columns across my screen. It would be great if the lists ran down the left side with the cards going across.


Answers:
author: Jordan Walsh
body: I know this is a couple of years ago, but posting just in case others are looking for something similar.

I created a [chrome extension](https://chrome.google.com/webstore/detail/trello-horizontal-lists/bnjapjcicacmalbgnpnfgclacakagnli) to enable horizontal list functionality in trello. Hope somebody out there finds it to be useful.

- Jordan

comments: author: bappygolder
body: I'm looking for a way to have a row view so that I can create a user journey map that looks similar to the attached image.

![Screen Shot 2020-04-18 at 3.47.07 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/91057i278D204FB9058C39/image-size/large?v=v2&px=999 "Screen Shot 2020-04-18 at 3.47.07 pm.png")


author: Matthew N
body: Hey Evan

There's not a way to do this by a feature within Trello, however there's a [Chrome Extension](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc?hl=en-US) available. This isn't going to have the cards going across, however, just stacked lists.

*"**List Layouts** for **Trello** . Allow **Trello lists** to be displayed vertically or in a grid. The **List Layouts** for**Trello** extension adds a button to your Chrome toolbar allowing you to toggle the **Trello** board **layout** from horizontal to grid to vertical by clicking the icon"*

comments: author: Evan Fisher
body: Thanks. The Grid view is almost perfect. Especially when it adjusts when I resize the browser window. I do still wish it would turn the lists on their side so it would use the screen more efficiently in the full vertical view.
Is it possible to recover an unsaved card description?
Asked by Irene Samson:

I was working on a rather lengthy card description on Trello when the internet suddenly went down. I hastily clicked Save in case anything bad happens, and lo and behold, Trello automatically reloaded once the internet came back up. And the description was deleted along with it! Is there any way to recover what I've previously typed?


Answers:
author: Mike
body: Hi Irene,

Sorry to hear about that! Unfortunately, it's likely there isn't.

Trello tries to autosave card description data in your browser's cache for situations like this, but it's possible that the unstable internet combined with the save action inadvertently overwrote the cached change. You can check this with the instructions on this page, which will reveal any old card descriptions that did reach Trello's servers: <http://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>

If you can't find the change you're looking for there, the description likely never made its way to Trello's servers, so we don't have any way of restoring that, I'm sorry!


Tags: list
Trello + Dropbox on Chrome
Asked by Felix Moser:

Hi,

I activated the Dropbox power up and want to attach a file using Dropbox. Trello prompots me to log in in Dropbox, but the log in window freezes. It works on Windows Edge, but on Chrome I tryied everything without success, also deleting cache and all browser data. Anyone experiencing the same and found a solution?

Many thanks


Answers:
author: Mike
body: Hi Felix,

Events like this are usually either network related, which doesn't sound like the problem in this case, or browser extension related. Do you have any extensions active in Chrome? Could you try logging into Trello inside of an incognito window to see if that makes any difference? I would also suggest reaching out to us at <https://trello.com/contact>, where we can collect some more specific browser information and work with you to find out what's preventing that from loading!


Tags: chrome

dropbox
How can i see notification for the card mentioned myself only
Asked by Son Dong Tran:

There is a trello page that show all the notification which somehow related to me. But i myself want to see only the notification for comment that mentioned my only? Does anyone know if trello has away to do that?


Answers:
author: okandas
body: [@Mike](/t5/user/viewprofilepage/user-id/1126328) how far with these feature ?


author: Mike
body: Hi,

Unfortunately, that specific option does not exist in Trello, but I'll make sure the team knows you're looking for it!

comments: author: Son Dong Tran
body: Thanks Michael for the replying, i'm really looking for it!


Tags: filter

notification