youngmon/atlassian-qna huggingface dataset:
Animate expand title by clicking a link in the same page
Asked by Aly Harper:

I am wanting to click on text in my right column to bounce, highlight, or underline a header on the right column. Is this even possible?


Answers:
author: Diego
body: Hello again [@Aly Harper](/t5/user/viewprofilepage/user-id/4146870) !

As I understand, you want to add a new level of interaction and visuals to Confluence. What I can tell you that this kind of customization is limited on Confluence Cloud. Here is a document that explains such limitations a little further:
> * ++***[\[Confluence Cloud\] Functional differences in Confluence Cloud vs. Server](https://support.atlassian.com/confluence-cloud/docs/functional-differences-in-confluence-cloud-vs-server/)***++
> * ++***[\[Atlassian Cloud Support\] Compare Atlassian cloud vs server](https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html)***++

We do, however, have some articles that aim at helping our customers to create more compelling content in Confluence. Here we go:
> * ++***[How to make Confluence pages pop with multimedia content](https://www.atlassian.com/blog/add-ons/make-confluence-pages-pop-multimedia-content)***++
> * ++***[3 simple ways teams can create compelling content in Confluence](https://www.atlassian.com/blog/confluence/3-simple-ways-teams-can-create-compelling-content-confluence)***++
> * ++***[Three new ways to add sizzle to your Confluence pages](https://www.atlassian.com/blog/confluence/new-media-picker)***++

You could also look for third-party solutions that may help you into our marketplace:
> * ++***[\[Atlassian Marketplace\] Explore apps for Atlassian Products](https://marketplace.atlassian.com/)***++

Let us hear from you!

comments: author: Aly Harper
body: Hey again! Thanks for all the help, this project has had me stumped!


Tags: cloud

confluence-cloud
How to set up a blog post always on top
Asked by Leo:

Hi,

is it possible to pin up a post in a blog always on top so it dosent move down when a new post is added?

Thx


Answers:
author: Sven Schatter _Lively Apps_
body: Hi Leo,

Unfortunately, I think there's no way to do this in plain Confluence. This is one of the reasons why we have built our app [Lively Blogs for Confluence](https://marketplace.atlassian.com/1213057). It tackles this issue by allowing you to add an ***important*** label to your blog posts. This will make them stick to the top for a configurable time frame. You can see that for example in this screenshot (notice the "important" label below the first blog post):

![Add blog posts to the dashboard](https://marketplace-cdn.atlassian.com/files/images/a5cd4bf8-9764-4d7d-ab2f-358c80d75fe7.jpeg)

As you can see, Lively Blogs also comes with features such as a blog overview on your dashboard and teaser images. If you want to know more about it, I'll happily answer any questions.

Cheers,  
Sven

comments: author: Leo
body: Great :) i will show this app to one of my colleagues who is responsible for installing apps from the marketplace.

Thanks you


Tags: blog

confluence-server

server
This page has failed to load
Asked by Stephen Jones:

Getting the above message when attempting to update a page since 30/11 using Chrome


Answers:
author: Diego
body: Hello [@Stephen Jones](/t5/user/viewprofilepage/user-id/3589550)!

As I understand, you are currently facing an issue where the page does not load. While looking at the status page for Confluence, there was no outstanding issue at the date when you raised this question nor the date you reported (30/11/20):
> * ++***[Confluence Status](https://confluence.status.atlassian.com/)***++

If this is correct, I would like to ask you a few questions. Here we go:
> 1. *Is this happening with only this specific page?*
> 2. *Is this error shown when you try to enter the page's edit mode?*
> 3. *Is this error shown when you try to visualize the page, without trying to enter edit mode?*
> 4. *Are there more users who face the same issue as you do?*
> 5. *Is this happening if you use another browser?*
> 6. *What was the last modification that you applied to this page before this issue showed up?*

Let us hear from you!


Tags: cloud

confluence-cloud
How can I label specific text, and include it in another page
Asked by Shadi Iskander:

I want to gather open points on a topic.. the topic has a main confluence page, and multiple sub-pages.. is there a way to label open points somehow and then add a macro to the parent page to list all those open points?

(I dont want to use excerpts because the open items can be scattered across one page even)


Answers:
author: Bill Bailey
body: Have you looked at using task formatting and the [task report macro](https://confluence.atlassian.com/doc/task-report-macro-590260009.html)? You can list tasks on a number of pages, and have the report macro collect them up. Plus you can use page labels to filter the report.


Tags: confluence-server

server
Migrating from Sharepoint: Previous Versions
Asked by Daron Gardi:

We're migrating our documents from sharepoint online to confluence but need to retain the previous versions of our documents, can we migrate documents including their previous versions to Jira Confluence in any way?

i can see how im able to import a word doc but this does not include the previous versions

Thank you


Answers:
author: Bill Bailey
body: If you keep the same file name, and then add the oldest version of the file first, then Confluence will handle the versioning for you. You can add note in the properties field of the attachment.


Tags: cloud

confluence-cloud

sharepoint
Link JIRA issue in confluence : "mentioned in" does not appear when the issue is displayed as table
Asked by C?cile:

Case 1 - When I insert an issue in a Confluence page, if I choose to have it displayed in a table, then in JIRA I do **NOT** have the link "**mentioned in**" (in Issue Links part) that appears in the JIRA issue.

Case 2 - When I insert the issue in a Confluence page, if I choose to have it displayed as single issue, then I have the link "**mentioned in**" (in Issue Links part) that appears in the JIRA issue.

Why is it not the case in the first case ?

Thanks for your support and feedback !


Answers:
author: Fabian Lim
body: Hi there,

This is a know issue: <https://jira.atlassian.com/browse/JRASERVER-29072>


Tags: confluence-server

server
I can no longer see the data in JIRA macro for my release notes. Fields were populated a week ago
Asked by Kelli Frattini-Adams:

I am using jira macro to pull data into confluence for release notes. I have two problems

1) epic link, components, fix version, etc were populated with data a week ago, now all of these fields are blank. I have not changed anything.

2) I created text fields to copy data from another field so it does not have a link back to the JIRA project. The fields populate in jira but when I pull them into confluence via the jira macro they are blank. This was an issue before my issue with #1 happened so I don't believe they are related. I have Summary title copied from Summary (so no link available) and JIRA Key copies from Key ID. The issue is that Key and Summary will take people to the actual JIRA issue and we want to block this but still display the data.

![jira filter.png](/t5/image/serverpage/image-id/120194iC2ECB132B68753EF/image-size/large?v=v2&px=999 "jira filter.png")


Answers:
author: Lloyd Dukes
body: I don't have any answers but have a similar problem. None of my Jira custom field values are being displayed in my Confluence page. It's been a couple of weeks since I last viewed the Confluence page but certainly noticed it today. I'll be watching to see if someone is able to help with your issue. We are using cloud service and no known upgrades or maintenance and we are using Jira NextGen projects. Good luck!

comments: author: Kelli Frattini-Adams
body: Oddly, today some of the fields appeared as well as my custom fields, but Epic Link is still blank and it worked last week. I'm thinking Atlassian must be doing something on their end to account for the constant changes.


author: Lloyd Dukes
body: I have made zero changes and now all of the custom field values are again being displayed on my Confluence page. I tend to agree with your assessment of Atlassian's behind the scenes work. I hope they stop and don't break it again.


author: Kelli Frattini-Adams
body: For some reason Epic Link and Epic Name still aren't working and some of my custom fields work intermittently. It's driving me bonkers! lol


author: Kelli Frattini-Adams
body: [@Lloyd Dukes](/t5/user/viewprofilepage/user-id/3584422) Good Morning. I finally submitted a bug for this. Atlassian confirmed this is a bug in application and nothing we're doing. Ticket below for reference.

[https://jira.atlassian.com/browse/CONFCLOUD-70306](https://jira.atlassian.com/browse/CONFCLOUD-70306?)

Please go to this ticket and on right-side click link for "This affects my team" so we can keep this bug moving. Thanks!


author: Lloyd Dukes
body: [@Kelli Frattini-Adams](/t5/user/viewprofilepage/user-id/1246241) Good morning. And the bugs are back! Thanks for opening a ticket on this and I have taken your suggestion of letting them know that it does affect my team as well. Hopefully this is an easy fix and a quick implementation....finger crossed!


Tags: cloud

confluence-cloud

macro
How do I set a link to open in the same tab
Asked by Andrew Drury:

When using a link in a Conf Cloud page to another page, the new page opens in a new tab. How do I get the new page to replace the old page in the same browser tab, please?

Thanks,

AD


Answers:
author: Nic Brough -Adaptavist-
body: That's a browser setting usually.


Tags: cloud

confluence-cloud

link

tab
Is there a way to filter different content inside the same page?
Asked by Leena Haapoja:

I have one Confluence page that is common for two different purposes, one for onpremise, and for for Cloud. One word on the page differs depending on the audience. Is there a way to use a condition on a single page to get the PDF export to be different depending on the audience. I know that labelling only works for a page, not for a piece of text.


Answers:
author: Matt Reiner [K15t]
body: Hi [@Leena Haapoja](/t5/user/viewprofilepage/user-id/4179227)

For this, I would recommend my team's app Scroll Versions. With the content variants feature, you can specify variants of your content, like change a word based on Cloud or Server, and then export the content: <https://help.k15t.com/scroll-versions/latest/intro-to-conditional-content-and-variants-147036974.html>

You can see how we use variants on our help site where users can pick the Cloud or Server variant, depending on their platform: [https://help.k15t.com/](https://help.k15t.com/?)

comments: author: Leena Haapoja
body: Thank you, Matt! I will check this out :-)
reconciling installation instructions with troubleshooting causes
Asked by David Pressley:

Could someone help me understand the nuance between the installation instructions on [this](https://confluence.atlassian.com/doc/installing-confluence-on-linux-143556824.html) page:

(Specifically this section on the page:)

![Screen Shot 2020-11-30 at 5.10.36 PM.png](/t5/image/serverpage/image-id/120068i2CE39B14AAAF870E/image-dimensions/454x381?v=v2 "Screen Shot 2020-11-30 at 5.10.36 PM.png")

With the cause listed on [this](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html) page for the exception: "java.lang.IllegalStateException: Spring Application context has not been set"

![Screen Shot 2020-11-30 at 5.11.59 PM.png](/t5/image/serverpage/image-id/120070i1E0EA48C57E7D2C8/image-dimensions/423x411?v=v2 "Screen Shot 2020-11-30 at 5.11.59 PM.png")


Answers:
author: Nic Brough -Adaptavist-
body: Ok, you'll need to look at more of the log to see what the top-level error is being caused by.


author: David Pressley
body: Hi Nic,

Thanks for the response

I ran the installer as root: sudo ./atlassian-confluence-7.9.1-x64.bin

I selected all the default options

I did not start Confluence at all. The installer did that:

![Screen Shot 2020-11-30 at 7.42.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/120094iC6A2F4AABCE7230F/image-dimensions/671x233?v=v2 "Screen Shot 2020-11-30 at 7.42.32 PM.png")Yet, when I try to access it, I get the Spring Application context error. Based on the above message, I'm not entirely sure why I'm being told my installation of Confluence 7.9.1 is ready and can be accessed by my browser, if in fact, it simply cannot be accessed by my browser.

I have recursively taken ownership of the data and install directories by 'confuser' and have attempted to systemctl start confluence as 'confuser' to no avail.

Thanks for any help you might be able to provide


author: Nic Brough -Adaptavist-
body: The installer is not Confluence. The idea is that you run the installer as root, as it needs to create the dedicated user, a pile of directories and unpack files into them.

It should then exit, (optionally) starting Confluence as the dedicated non-root user.

Hopefully, you have not started it as the root user, but if you have, stop it, then use

chown -R charlie:charlie \<confluence data\>

chown -R charlie:charlie \<confluence install\>

Replacing charlie with the dedicated user. Then restart Confluence while logged in as Charlie (or use systemctl or the init.d which will handle that for you)


Tags: confluence-server

server
Isn't Confluence editor WYSIWYG?
Asked by M K:

In many times, I found the actual displayed format is a lot different from what I have edit. Especially the spacing between paragraph and lines.

Can you please let me know how to control the spacing between lines???


Answers:
author: Fabienne Gerhard
body: Hi [@M K](/t5/user/viewprofilepage/user-id/4179089)

welcome to this wonderful community

Normally I would say Confluence editor is WYSIWYG - did you try using 'Preview' ? Does this also look wrong?

From your writing I guess you are using server version. Maybe you wanna share a editor view and how it looks after publishing (screenshot) to give us a better impression what is going wrong.

Do you run a theme on your system, any special html/css? This could also cause problems.

Using formatting like headlines and lines aso should in a normal way work fine.

comments: author: DPKJ
body: I would also like to add whenever we have Macro in page it isn't WYSIWYG.


author: Bill Bailey
body: Yeah that is by design. There are a few exceptions, for example links that autoresolve.


author: Bill Bailey
body: Depending on your install, there may be a global/space CSS that is overriding the default configuration. This CSS often does not impact the formatting inside of the editor.


Tags: confluence-server

server
Is there a customer data template I can use?
Asked by David Zoretic:

I am would like to create spaces for all my customers that contain all pertinent information about each. I would to include contract details like contract type and contract expiration date, etc.


Answers:
author: Diego
body: Hello [@David Zoretic](/t5/user/viewprofilepage/user-id/4178797)!  
While Confluence does not have a specific template for this objective, you should be able to either edit or create a new template to fit your needs.

A template that could be edited to fit your needs, is our Persona Template:
> * ++***[\[Confluence Templates\] Persona](https://www.atlassian.com/software/confluence/templates/search?term=persona)***++

Creating a template may be a little more work, but it will allow you to have a completely personalized template that fits your needs:
> * ++***[\[Confluence Cloud\] Create a template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/)***++

If you decide to edit an already existing template, this document will assist you with the process:
> * ++***[\[Confluence Cloud\] Edit a template](https://support.atlassian.com/confluence-cloud/docs/edit-a-template/)***++

Let us hear from you!


Tags: cloud

confluence-cloud
Unable to create application link to Jira Server
Asked by Marcos Fernando Simon:

Hi

I'm trying to create an application link between Confluence Cloud and Jira Server. My Jira version is 7.7.0. I checked with the nework team and the requests are coming to our server, but a error appears and the link is not properly created.

The message error says:

*No outgoing authentication*

*We can't display the status for this application link, because outgoing authentication is disabled. You can enable outgoing authentication to see the status.*

This happens in both ends (Jira and Confluence). I noticed a 409 HTTP status code if that helps.

Does anybody have any clue of what's going wrong or what should I look for?

Thanks in advance.

Regards,

Marcos


Answers:
author: Daniel Ebers
body: Hi Marcos,

linking applications is sometimes a bit time-consuming. From experience a deep look and live monitoring of the logs is crucial to see what is going on in every step of the setup.

So here are some basic information:

* Knowledgebase article to application links - with the security section to look at if connection works or not:  
  <https://confluence.atlassian.com/applinks/oauth-security-for-application-links-774045732.html>
* Troubleshooting guide in case you need to dig deeper:  
  <https://confluence.atlassian.com/applinks/troubleshoot-application-links-755338283.html>

You potentially could also search for related error reports here in Community.

In case of more detailed questions, please let us know.

Cheers,  
Daniel


Tags: cloud

confluence-cloud
Replace jira macro domains?
Asked by Kean Erickson:

Hello, I have a document with a ton of jira macros for issue counts. We recently migrated subdomains on the cloud service, so all the macros now just say "Authenticate to see issue details".

Is there any way for me to fix the subdomain for every jira macro in the document?


Answers:
author: Diego
body: Hello [@Kean Erickson](/t5/user/viewprofilepage/user-id/59982) !

As I understand, your domain URL has been changed as in what is described here:
> * ++***[\[Atlassian Cloud\] Changing the cloud instance URL address or migrating to a new cloud instance](https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html)***++
> * ++***[\[Atlassian Cloud\] More Easily Change Atlassian Cloud URL Domain](https://jira.atlassian.com/browse/CLOUD-7184)***++

With this in mind, please allow me to ask you a few questions:
> 1. *Is this affecting newly create Jira Issues macros?*
> 2. *What happens if you copy the page with affected macros?*
> 3. *What happens if you try to edit the affected macros?*

Other than replacing the macros manually, I believe you may need to contact your Site Admin so the Admin can contact Atlassian Support for further assistance with this behavior:
> * ++***[\[Atlassian Support\] Contact Support](https://support.atlassian.com/contact/)***++

Let us hear from you!

comments: author: Kean Erickson
body: Thank you for the reply, it seems to have been an authentication issue with jira. The macros are loading properly now.


Tags: cloud

confluence-cloud
Cannot upload image to confluence page -Reason: "Forbidden"
Asked by Arun Prakash:

Command used :

curl -v -S -U user:Password -X POST -H "X-Atlassian-Token: no-check" -F "file=@image2020-11.png" -F "comment=this is my file" "https://confluenceURL/rest/api/content/199999999/child/attachment"

Error message received :

<br />

{"statusCode":403,"data":{"authorized":false,"valid":true,"allowedInReadOnlyMode":true,"errors":\[\],"successful":false},"message":"User not permitted to create attachments for content: ContentId{id=199999999}","reason":"Forbidden"}\* schannel: server closed the connection

I can upload the image when I login with the same ID in confluence UI.


Answers:
author: Kishan Sharma
body: Have you found any solution to this ? I have tried this and got the same response. Seems like attaching documents to comments is disabled by default.


Tags: confluence-server

server
iOS 14 Widget for mobile devices?
Asked by Andrew Kendris:

Hello Team,

I wanted to check in and see if there was anything on the roadmap for creating a widget now that iOS 14 offers widgets. I remember some time ago there was a Today view that would pull events from the Team Calendar but it never got up and running.

It would be great to have something that could pull events from the calendar and any linked confluence pages into a widget!

**Edit:**After thinking a bit more on this topic, I think a widget that also pulls action items assigned to you would be beneficial (i.e. consider it a "Task Report" macro but in widget form)


Answers:
author: Andrew Kendris
body: Thank you very much [@Stephanie Zhang _Product_](/t5/user/viewprofilepage/user-id/3875153) and I'll reach out to you with open dates and times - looking forward to diving into this more and seeing what we can come up with!


author: Stephanie Zhang _Product_
body: Hi [@Andrew Kendris](/t5/user/viewprofilepage/user-id/3981067) !  

We don't have an iOS 14 widget on the roadmap for this year, but would love to hear more about your use case - please email me your availability if you're interested at szhang5@gmail.com.   

In addition to hearing about the widget, we have some awesome prototypes for navigation and web to mobile handoff we'd love to run by you.


Tags: feedback

mobile

product
Why was "Site Spaces" removed from the Space Directory? Anyone else seeing this?
Asked by Tina Hutchinson:

I was astonished to see this morning that the Confluence Cloud Space Directory, accessed by clicking "View all" from Home or "View all spaces" under Spaces, has eliminated "Site Spaces" from the options! We depend on that to have a fast way for all our employees to see all company spaces, without the personal spaces mixed in. Surely this is a bug. Is anyone else seeing this? Why would Atlassian intentionally do something so illogical?


Answers:
author: DJ Chung
body: Hi Tina - thank you for your sharing how you use the Space Directory, we appreciate your feedback. This particular filter was not part of our initial release of the [refreshed design of the Space Directory](https://community.atlassian.com/t5/Confluence-Cloud-articles/A-refreshed-Space-directory-for-Confluence-Cloud/ba-p/1530440), but we will be updating it in the next few weeks.

comments: author: Tina Hutchinson
body: Thank you for replying, DJ. I hope this means your update within the next few weeks will include restoring the Site Spaces link, so we can see them with one click without have to add categories and filter? In fact, we should be able to go directly to the Space Directory Site Spaces, without any additional clicks, just as we could before. This is so disappointing. It feels as if Atlassian is always removing necessary features.


Tags: cloud

confluence-cloud
Edit and other buttons take forever to load.
Asked by Laran Evans:

Each time the editor loads the buttons to share, edit, publish, etc. take WAY longer than the rest of the page to load. They literally take 5-10 seconds just to render.

When I'm editing multiple pages this gets to be a huge pain because I keep having to wait for the images to render before I can click "Edit".

Is there a way to improve this or perhaps an enhancement coming to load faster?

Thanks.


Answers:
author: Diego
body: Hello [@Laran Evans](/t5/user/viewprofilepage/user-id/4006493)!

Currently, we are tracking performance issues feedback on this report:
> * [++***\[Confluence Cloud\] \[New\] Slow performance while editing New Editor page***++](https://jira.atlassian.com/browse/CONFCLOUD-70197)

There are three major topics being tracked there:
> 1. *Frozen page while trying to EDIT the page on the New Editor*
> 2. *Keyboard typing delays while tying to EDIT the page on the New Editor*
> 3. *Slowness in initial page LOAD or RENDER on the New Editor*

I believe that your situations falls under the third one, since those elements are part of the page load.

I sincerely encourage you to take part on this and share your experience there.

Let us hear from you!


Tags: cloud

confluence-cloud