youngmon/atlassian-qna huggingface dataset:
Hide sections in presenter mode
Asked by Petra Hasler:

Hello,   

I have a question regarding the presenter mode in Confluence.  
Is it possible to hide certain sections that you don't want to show in the presenter mode? Similar to the option to hide slides in Microsoft Powerpoint.   

Best regards,   
Petra


Answers:
author: Marjorie
body: [@Petra Hasler](/t5/user/viewprofilepage/user-id/5037413) you can do this using an Expand macro. Add the expand and then move the section into it. ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/253126i8D2AD8812AC0EE74/image-size/large?v=v2&px=999 "image.png")

The expand on default will be toggled to closed. you can expand it by clicking on the caret arrow.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/253127i2BA236100475E79C/image-size/large?v=v2&px=999 "image.png")

See example below where I hid the table of contents.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/253128i17246F56A58D64E0/image-size/large?v=v2&px=999 "image.png")

comments: author: Petra Hasler
body: Thank you so much [@Marjorie](/t5/user/viewprofilepage/user-id/4488590) , this is exactly what I was looking for!  


author: Marjorie
body: If you need any more help, please reach out!


Tags: cloud

confluence-cloud

presenter-mode
How to remove excerpt include in published documents?
Asked by Viveka Hammelin:

Hi,   
for version management I want to remove the*excerpt include* when publishing a draft. Otherwise all published documents will be, wrongly, updated when the document from which I excerpt is updated. A published document is supposed to be static and not updated. Is there any functionality to solve this?


Answers:
author: Elena Lurye
body: Hi [@Viveka Hammelin](/t5/user/viewprofilepage/user-id/5199776) ,  

When you publish a page with the *excerpt include* content on it, and that content got updated - your page doesn't generate a new version. It stays static.  
If the source excerpt gets updated - you will view updated content on your page, and this is expected behavior, but that happens without generating new version of your page.


Tags: cloud
Log-in not working on Chrome but is fine in Incognito
Asked by Immy Feenan:

I can access my trello boards through Incognito but when I try to log-in normally I receive an error saying 'this board is private, login to view' but when I try to log-in it just keeps returning the same error without even prompting me to put in my details


Answers:
author: Brant Schroeder
body: [@Immy Feenan](/t5/user/viewprofilepage/user-id/4978540) Welcome to the Atlassian community

Are you using Chrome? Are you signed in to Chrome with a Google account? If you are this will cause issues. Atlassian will try to log you in with this account. I would suggest logging out of Chrome or using a different browser so the conflict will not occur.


author: Alex W
body: Hi [@Immy Feenan](/t5/user/viewprofilepage/user-id/4978540) - if Brant's answer didn't solve your issue, we don't really support log in issues over the Community. If you're still having issues, please raise a ticket at <https://trello.com/contact> and select Account Issues \> Trouble Logging In for the topic we can help you with.
Max amount of members and guests (free version)
Asked by Radonjic Lazar:

Hi, I'm trying to add more members in my workspace to be admins but i see that's saying "You'll be billed for each member added.", I'm currently using the free version, is there a limit of people that can join as admins and guests to stay in the free version or not ?


Answers:
author: Alex W
body: Hi [@Radonjic Lazar](/t5/user/viewprofilepage/user-id/4978516) - welcome to the Community! Free users can add as many users to their boards and workspaces as they'd like. Members only become billable when you upgrade a workspace to Standard or Premium.


Tags: free
I want to delete Trello Account
Asked by Soumya:

I am trying to delete the Trello Account.

When I am trying to delete the account by clicking Manage or Delete your Atlassian account and going to Account Preference. I see below message. What should be the action items in this case ?

Error Message :

Your account is managed

You can't deactivate or delete your Atlassian account because it's owned and managed by an organization. Contact your organization's admin for assistance.


Answers:
author: Alex W
body: Hey [@Soumya Subudhi](/t5/user/viewprofilepage/user-id/4945117) - welcome to the Community! You can't delete your account if it's managed by your organisation. You can learn more here: <https://support.atlassian.com/user-management/docs/what-are-managed-accounts/>

It also looks like you're still using products like Jira - please know that if you delete your Atlassian account, it'll also delete your access to Jira and other Atlassian products, so if you want to continue using Jira, please don't delete your account!

If you want to know who manages your account within your organisation, I'd advise reaching out to your internal IT team.
Not receiving email verification when changing email
Asked by Natalia:

Hi all, I am currently trying to change my email address associated with Trello and Atlassian account to a new one and I do not receive a verification email to my new adress. Its not in the junk as well. Could you please assist? Maybe it got blacklisted somehow.


Answers:
author: Theodoro Reato
body: As you're using Trello with an Atlassian account, you can change your email address from your Atlassian account profile. To do that, visit <https://id.atlassian.com/manage-profile/email> and enter your new email address.

We'll send you an email with a link to confirm your address. Follow that link from the email, and log into your account with your previous email once more. Then, you will see your new email address is updated on your profile page.

I checked your email and I didn't find a blockage, but maybe this isn't the email you desire as the new email, if that's the case open a ticket at this link [www.trello.com/contact](http://www.trello.com/contact) and we'll be happy to check further.
Google Calendar
Asked by mike peterson:

Does Trello have any way, or free power-ups, to import our items on Google Calendar to the Trello calendar ?

I understand how to get trello schedule to show up on google, i don't need that.

want to import from google to trello, then stop using google.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@mike peterson](/t5/user/viewprofilepage/user-id/4978211) welcome to the community! You have power-ups like [Planyway](https://planyway.com/help/integrations/google-calendar-integration) that allow you to create a 2-way sync with GCal. [Unito](https://unito.io/integrations/trello-google-calendar/) is another 2-way sync that works a bit differently. Both power-ups are paid solutions but will give you a true sync.  

Another alternative which I believe is free would be [Zapier](https://zapier.com/apps/google-calendar/integrations/trello). However, Zapier doesn't offer true syncing; it's just a one-off automation. So if a calendar event gets sent into Trello, and then later on the event gets updated in GCal, this won't update in Trello. Similarly, if you update something in Trello, you'll also need to update it in GCal. So depending on your workflow, it may cause a lot of manual duplication of work and discrepancies.   

<br />

<br />

<br />
Sharing board with clients but not publicly
Asked by Shelley Holmes:

Hi I would like to share a board with multiple clients (so they can copy the board and then use themselves).

I don't want them to be able to modify the board in my account, but of course be able to modify once they've copied to their own account.

Because the board will contain information/work flows that they have paid for as part of a course, I don't want this to be a public board.

Is there any way to do this? I can't seem to find a solution in the help

thanks

Shelley


Answers:
author: mustafa sener _Hipporello_
body: Hi,

You can do this with Hipporello Apps power up. Hipporello Apps power up is a no-code web application builder. It lets you create website that takes its data from Trello cards. It already comes with a Trello card sharing app. However, if that does not fit your needs, you can customize it according to your own needs via its no-code builder. Also, if you don't want to build by yourself, Hipporello provides app building services. Please check <https://www.hipporello.com> for detailed information.


author: Andrea Crawford
body: Hi Shelly,  

If your board is in a premium workspace, you can generate a shareable link that will add members to your board as observers (meaning they can see the card/copy the board, but not modify it). More info in this article: <https://support.atlassian.com/trello/docs/inviting-people-by-using-a-shareable-link/>  

Hope this helps!
Email report with multiple lists
Asked by Amy Louise:

I have an automated email report set up to send at 4pm everyday with items with a certain label in a single list. This works perfectly, I would like the report to start including items from a second list with the same labels. I've tried so many different ways and none of them work. If someone could explain how the report code works? Where do I find the report code? I included where I want the reports to show in the email but if I want multiple reports in an email how do I put the code in?

![screencapture-trello-b-xWrJEfc5-marketing-butler-schedule-edit-U58dd4b5825a90d23babb78a7-P23-2022-06-30-16_49_05.png](/t5/image/serverpage/image-id/204136i575E9BC0CCB49AC3/image-size/large?v=v2&px=999 "screencapture-trello-b-xWrJEfc5-marketing-butler-schedule-edit-U58dd4b5825a90d23babb78a7-P23-2022-06-30-16_49_05.png")


Answers:
author: Felix
body: To use multiple report actions, you'll need to specify the "in variable" option on the report action. Otherwise the "report" variable will just be overwritten by the last action.

![Screen Shot 2022-06-30 at 5.38.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204144i015E3EC15A3FBC17/image-size/large?v=v2&px=999 "Screen Shot 2022-06-30 at 5.38.41 PM.png")

You'll then reference {listingsReport} and {completedReport} for example, instead of {report}

comments: author: Amy Louise
body: I tried it like that just now and it's still not working. I get the email with no reports.

![screencapture-trello-b-xWrJEfc5-marketing-butler-schedule-edit-U58dd4b5825a90d23babb78a7-P23-2022-07-04-11_15_56.png](https://community.atlassian.com/t5/image/serverpage/image-id/204465i54CF365C259BF401/image-size/large?v=v2&px=999 "screencapture-trello-b-xWrJEfc5-marketing-butler-schedule-edit-U58dd4b5825a90d23babb78a7-P23-2022-07-04-11_15_56.png")![Screen Shot 2022-07-04 at 11.17.29 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204466i4120A282F03DEB4D/image-size/large?v=v2&px=999 "Screen Shot 2022-07-04 at 11.17.29 AM.png")


author: Amy Louise
body: I still need help with this if anyone knows what I'm supposed to do?


author: Felix
body: Hey [@Amy Louise](/t5/user/viewprofilepage/user-id/4978151) - looking at your rule, I think you're missing the "$" before the report variable:

* "{listingsReport}" should be "{$listingsReport}"
* "{completedReport}" should be "{$completedReport}"

Does that work?


author: Amy Louise
body: I needed the codes {$listingsReport_html} and {$completedReport_html} but that definitely helped...thank you so much!!


Tags: automation

report
Can we get more workspaces on Premium subscription
Asked by orbticoms:

Hi,

I'm new to Trello and purchased the Premium version for just 3 members.

I want to have more than one workspace and wanted to upgrade to Enterprise to get them but note there is minimum requirement for 15 users.

Is there any way o get one or 2 more workspaces in Premium? Or an eneterprise subscription with just 3 users?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@orbticoms](/t5/user/viewprofilepage/user-id/981188) ! Welcome to Trello :) generally, Enterprise plans are designed for larger organizations that need more administrative powers and security. Looking at Trello's website, the minimum amount of users is 25, so Premium would be the way to go.   

What's the need for wanting more than one workspace? Generally, companies will go with one workspace and add all staff to that workspace.

comments: author: orbticoms
body: I am sharing the space for both business and personal (myslef and my daughters stuff) and don't want to clutter the business boards


author: Hannah Humbert - Simpla Workflows
body: Do you need Premium features for all boards? Perhaps having a separate free personal workspace could be the way to go?

If not, there are some alternatives:

1. Use collections for organising the boards. It's sort of like putting them into folders within the one workspace.

2. Make some boards private - e.g the personal boards are private so not everyone sees them.

3. Rather than adding your members as workspace members which will allow them to see all boards, instead, just invite the members to the relevant boards they need to view/use.

Hope that helps!
How to select specific Trello cards for export?
Asked by Stevie Daniels:

We use Trello to track progress of editorial/design projects. Each project has a card and the cards are organized in columns by month that they are completed. I'd like to export information from the cards for one month, rather than all of the months. Is there a way to select what you want to export before you hit the "export to CSV" button?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Stevie Daniels](/t5/user/viewprofilepage/user-id/4978138) ! Welcome to the community :) if you're using Trello's native export tool, then no, there's no way to customize the output. I'd suggest looking into [Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) - you can filter your reports and export them as a csv.

comments: author: Stevie Daniels
body: Thank you! I'll look into that. I need to be able to select the titles of all cards completed in one month (which we keep in a column) and organize them by "label"--i.e. "edited," "designed," "web project," etc.


Tags: export
No quiero seguir pagando por la suscripcion
Asked by Lorena Tavano:

Ya ped? que me sacaran el cargo autom?tico y hoy me cobraron m?s de 100 d?lares. Quiero que me devuelvan el dinero


Answers:
author: Alex W
body: Hi [@Lorena Tavano](/t5/user/viewprofilepage/user-id/4978048) - I can see you've raised two questions about this issue: <https://community.atlassian.com/t5/Trello-questions/No-quiero-seguir-pagando-por-la-suscripcion/qaq-p/2067824>

We do not support billing issues over the Community. Please raise a ticket at <https://trello.com/contact> and choose 'Billing' as your topic.
No quiero seguir pagando por la suscripcion?
Asked by Lorena Tavano:

Ya ped? que me sacaran el cargo autom?tico y hoy me cobraron m?s de 100 d?lares. Quiero que me devuelvan el dinero


Answers:
author: Fabian Lim
body: Hola [@Lorena Tavano](/t5/user/viewprofilepage/user-id/4978048)

Te recomiendo que te contactes con la gente de soporte de Trello. Link: <https://trello.com/contact#/>
Is there a way you can show the dependencies among the cards more clearly on the Trello board?
Asked by Chris Comerford:

We currently use the Trello board for our quarterly close process and i think it would be helpful to have the ability to show the dependencies among the cards in the Trello board so if something is late than everyone can see the downstream effect. Thoughts?


Answers:
author: Alexander Bondarev
body: Hi. [@Chris Comerford](/t5/user/viewprofilepage/user-id/4978014) !

I got you point, but I have not seen ready-solutions with visualization of cards dependencies.

Check power-ups, for example:

- Card Dependencies by Screenful

- Card Relationships - Hello Epics

This is a slightly different solution, but quite interesting and may be able to help you.

comments: author: Alexander Bondarev
body: And of course, welcome to the Atlassian Community!


author: Chris Comerford
body: Thanks [@Alexander Bondarev](/t5/user/viewprofilepage/user-id/2098083)


Tags: dependency
Pass butler rules to another admin
Asked by Benjamin Jarry:

I have two users on my workspace.

I'm trying to remove the gmail one (1) to keep only the official one (2)

With (1) I created a lot of rules in Butler

Is there a way to copy / move those rules to (2) ? using the admin rights ?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Benjamin Jarry](/t5/user/viewprofilepage/user-id/4977935) ! Welcome to the community :) you can export butler rules using command libraries. Have a look a "Sharing Command Libraries" in this guide: <https://support.atlassian.com/trello/docs/working-with-command-libraries/> Basically you're just creating a collection of commands, sharing it with your workspace, and then someone else can export them.

comments: author: Benjamin Jarry
body: Thanks so much ! this worked !


Tags: butler
Trouble attaching documents from computer
Asked by Kimi Hasegawa:

I have a free Trello account. In the past when I uploaded a document from my computer I could open the document from the card it was uploaded to. Now when I upload a document from my computer, when i try to open it, I do not see the document. Instead I get this dialog box (see below) which makes no sense to me. The file is already on my computer desktop and there is no option to put it on my Trello card.

I checked  
[Atlassian Support](https://support.atlassian.com/)  
/  
[Trello](https://support.atlassian.com/trello)  
/  
[Resources](https://support.atlassian.com/trello/resources/)  
/  
[Using Trello](https://support.atlassian.com/trello/docs/using-trello/)

and the section on attachments says "Attachments from your computer create an actual copy within Trello." This is not happening. How do I get it to happen?

Thanks for your help.

![Screen Shot 2022-06-30 at 10.05.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204076i059145882C473886/image-size/large?v=v2&px=999 "Screen Shot 2022-06-30 at 10.05.53 AM.png")


Answers:
author: Lara
body: Hi Kimi,

Thanks for reaching out!

We made some changes to how attachments are secured, largely to make sure they're kept private. Anytime loading an attachment now, checks are made that the person has the board permission to view that attachment, so generally speaking, a good thing.

The unintended side effect is that it also made some changes to our preview service, so moving forward, only images and videos will be able to be previewed.

With the attachment in question, you'll need to download it in order to view it.

With all that said, I'll add this ticket to our feedback board for our product team, as I understand that it disrupts your workflow.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
?????? ?? ??????? ???????????? ?? ?????? ?????? ??? ?????? ?? ????, ? ????????? ??????????
Asked by Maximilianist:

????????


Answers:
author: Alex W
body: Hey [@Maximilianist](/t5/user/viewprofilepage/user-id/4977768) - welcome to the Community!

All boards created in Trello need to sit in a workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free workspaces can only have a maximum of ten boards open at a time. When you upgrade to Standard or Premium, all users that are considered billable within your workspace will go towards your monthly or annual bill.

Billable users in Standard and Premium are the following:

* Users that have been added directly to the upgraded workspace
* Multi-board guests: users that have been added to two or more boards in the upgraded workspace

Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here: <https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

So in answer to your question, on a Standard subscription, you have to pay for every workspace member in your Standard workspace as well as every multi-board guest.


author: Maximilianist
body: ???? ? ????????? ???????? ?? ??? ??????? ????? ???????? ??? ???????????

comments: author: Alex W
body: Hey [@Maximilianist](/t5/user/viewprofilepage/user-id/4977768) - if you cancel your subscription you'll only lose the features you're paying for in that subscription when it ends.
Is it possible to display the labels on the timeline view?
Asked by Charley:

In order to have a more global view of my tasks, I would like to see my tasks in different colors (thanks to the labels?) on the timeline view without having to enter the task. Does this feature exist?


Answers:
author: Charley
body: In order to have a more global view of my tasks, I would like to see my tasks in different colors (thanks to the labels?) on the timeline view without having to enter the task. Does this feature exist?


author: Philippe Franco
body: I agree that this would be a very valuable improvement; possible?
How do I share a link to a trello board where people can copy but not edit?
Asked by Hannah Teutscher:

How do I share a link to a Trello board where people can copy but not edit?

I would like for them to use my board as a template, but not be able to change content within the board.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Hannah Teutscher](/t5/user/viewprofilepage/user-id/4977659) ! Welcome to the community :) You can make the board public to achieve this. E.g. this template [here](https://trello.com/b/NEAyTVd7/marketing-content-catalog) is set to public meaning anyone can have view-only access and only the board members/admins are able to make changes to the board.

comments: author: Hannah Teutscher
body: Thanks so much! Now I understand. When I want to "share" the board with others, I do it by grabbing the searchable public link that shows up in the browser, not through the share button.
Stoypoints sum not functional
Asked by A?ssam REHIM:

Hi All,

The sum of storypoints on head of my columns is not well calculated.

Some storypoints are not intergarted to the sum !

Have any one faced this behaviour ? if yes how to fix it ?

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: How have you configured your Trello to hold story points and sum them up?

comments: author: A?ssam REHIM
body: Thers is no special configuration.

It's the default configuration and it worked fine last month !


author: Nic Brough -Adaptavist-
body: Trello doesn't have story point fields or sum up functions by default - these have to be added and configured by the board owners.


author: Florian PEREZ
body: Hello and welcome to the community.

Based on what I understand you're using a board and you try to see the number of point in each column, but the number shown does not fit the real number of points.

Can you please share with us a screen capture to help us identify the problem?

comments: author: A?ssam REHIM
body: Thank you for your answer;

Below is a screenshot that shows that on some cards we do not see the storypoint which distorts the sum

![screen_column.png](https://community.atlassian.com/t5/image/serverpage/image-id/204029iB1E172CCCC84B919/image-size/large?v=v2&px=999 "screen_column.png")

Thank you
How to merge 2 working space? // or how to transfer an existing bord in a new working space?
Asked by CGP Coating Innovation:

Hello,

I have currently 2 working space and I would like to merge into only one.

if merging is not possible, how can I transfer my boards from one working space to an other?

thanks for your help

karine


Answers:
author: R?mi BERNI?RES
body: Hi, you need to:

1. Create a board with the same name to the destinated working space
2. Move each list of your previous boards to the new boards with click left on "..." at the top right of your lists, choose "move the list" and choose the new list on the working space you want
3. Delete the boards and your empty working space

If you have more questions, I'm here

See you soon


Tags: board

workspace