youngmon/atlassian-qna huggingface dataset:
I can't download sourcetree from the website
Asked by Peter Cache:

???? 2015-01-14 08.01.09.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/I-can-t-download-sourcetree-from-the-website/qaq-p/243345?attachment-id=1887){#link_117468a9d5952c}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/7149/1/%E5%B1%8F%E5%B9%95%E5%BF%AB%E7%85%A7%202015-01-14%2008.03.18.png){#display_117468a9d5952c_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/I-can-t-download-sourcetree-from-the-website/qaq-p/243345?attachment-id=1888){#link_117468a9d5952c_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/7149/2/%E5%B1%8F%E5%B9%95%E5%BF%AB%E7%85%A7%202015-01-14%2008.01.09.png){#display_117468a9d5952c_2}


Answers:
author: Weng Wei
body: I think the problem is with sourcetree's CDN (edgecastcdn.net).

I tried to download

<http://downloads.atlassian.com/software/sourcetree/SourceTree_2.0.5.2.dmg>

when the domain downloads.atlassian.com is resolved to

[downloads.wpc.29c4.edgecastcdn.net](http://downloads.wpc.29c4.edgecastcdn.net) (78.46.5.98) it gives 404.

but when it resolved to

[s1.gs1.wpc.edgecastcdn.net](http://s1.gs1.wpc.edgecastcdn.net) (68.232.45.96)

it returns 200.

cc @Seth

<br />

comments: author: Seth
body: Not sure why you CC'd me. I'm just a sourcetree user who isn't experiencing the problem offering a theory.


author: Bhushan Nagaraj
body: Hey Peter,

Check if the site <http://sourcetreeapp.com/> is blocked by your firewall.

comments: author: Peter Cache
body: I can open it. But I can't download. 404


author: Seth
body: Well, maybe the download of executables is blocked by your firewall. I would expect certain corporate networks to be very strict about those types of things, such as companies operated by Boeing).
SourceTree pestering me for my password
Asked by Ethan Reesor:

Since Pageant doesn't load my keys on launch after a reboot, some times I try to use sourcetree without my keys loaded. Obviously, authentication fails and sourcetree asks for the password for the git user. When I hit cancel, the dialog comes back up. I have to cancel something like 10 times before it finally gives up. This is absurd and quite fantastically annoying.

**When I cancel the password dialog, SourceTree should immediately abandon efforts to use password authentication. It makes ABSOLUTELY NO SENSE for the password dialog to reappear when I've CANCELLED it.**

Please fix this.


Answers:
author: KieranA
body: I was planning on improving this (and have done in the past). If you could log a post on jira.atlassian.com I could take a look into it.

Cheers


author: Seth
body: You might check out this blog post:

<http://blog.shvetsov.com/2010/03/making-pageant-automatically-load-keys.html>

Otherwise, bugs can be reported at jira.atlassian.com. This is a community Q\&A site, and most of us (myself included) have no control over SourceTree code.

comments: author: Ethan Reesor
body: Ah, thanks
What is the recommended stable version of SourceTree for Windows?
Asked by R-K:

Looking at this from a performance and usability viewpoint, not feature sets. Is the 1.6 user interface going to move forward as 'the standard', and if so which of the 1.6 versions is most stable in an enterprise environment? Maybe wait for 1.7? As a new enterprise user who migrated from SVN, We are currently holding at 1.5.2. In Sept, we didn't wish to tackle the new interface of 1.6 while we were still ironing out user training, testing, etc. I see now that there have been 12 revisions over 90days. Mathematically, if we picked a version today, a new update would be out in 2-3 weeks. Not desirable. Yes, we've installed the Git update from 12/2014 to fix the security vulnerability. Thanks in advance for all your responses!


Answers:
author: Seth
body: You probably want to keep an eye on this bug before you consider updating beyond 1.5.2:

<https://jira.atlassian.com/browse/SRCTREEWIN-2093>

EDIT: This bug doesn't affect everyone, though it seems so from the bug report. I use the latest version of SourceTree on Windows, and I don't have any performance problems other than the occasional attempt to view a huge merge commit.

comments: author: KieranA
body: To add to this, we have been very actively working on the slowness issue users are experiencing. A small update will be distributed over the next couple of weeks which should improve the speed for users.


author: R-K
body: Does this performance update have a version # or link to the hotfix?


Tags: windows
SourceTree 2.0.4 not showing uncommitted changes in Yosemite unless restarted
Asked by leoramirez:

Hi,

I updated to yosemite for some time now and while using SourceTree, even if I save in my text editor, I don't see any uncommitted changes. After restarting SourceTree, however, I see the changes. Any ideas why this can be?

Thanks in advance,

LEo


Answers:
author: KieranA
body: On your 'General' tab of your SourceTree preferences there's a checkbox named "Refresh automatically when file changes". If this is turned off then you won't see updates to files in SourceTree.

In addition to this, in your repository settings on the 'Advanced' tab there's a misc setting at the bottom named 'Automatically refresh' which you'll need to ensure is on, also.

Cheers
SourceTree Git graph merge issue
Asked by yamsellem:

Hi,  

SourceTree 2.0.4 has an issue regarding git graph.  
Looking at the following graph, we can see six 'Merge branch dev' instead of a succession of commit and merge.   
The commit dates are a good help to imagine the proper order.

By the way, the graph is pretty amazing.  
I've believed living in New York City for a minute :wink:.

Thanks for your help.

Capture d'e?cran 2015-01-09 a? 16.32.38.png

[](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-Git-graph-merge-issue/qaq-p/46589?attachment-id=4799){#link_116aad42e8cc72}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/1396/1/Capture%20d%E2%80%99e%CC%81cran%202015-01-09%20a%CC%80%2016.32.38.png){#display_116aad42e8cc72_0}


Answers:
author: Seth
body: Above the graph, chose "Date Order" instead of "Ancestor Order".

comments: author: yamsellem
body: This works fine. What is the difference between the two orders, and why 'Ancestor' is default?
I would like to add comment lines in the config file. Could you please tell me how to mark those lines as comments?
Asked by James Amling:

This question relates to SourceTree on Windows.


Answers:
author: James Amling
body: Sorry - I figured it out and should have noted that here.Lines that begin with the pattern:\\s\*#are comments and not interpreted by SourceTree.Thanks for your reply, though.


author: Bal?zs Szakm?ry
body: Could you please post the path to the config file you are asking about?
I have a number of repositories. How do I merge them locally into one large repository?
Asked by John Garcia:

A Bitbucket user asked us the following question. As I had recently challenged a similar issue, I wanted to publish my results:
> Hi Team,
>
> I have five repository in my bitbucket account and I want to move all the  
> content from all 5 repository to one new.
>
> Steps That I followed:
>
> 1. Clone all the repository on my local system.  
> 2. Created new repository and clone that empty repository on my local  
> system.  
> 3. Copy and Past all the five repository into newly created repository on  
> local system.  
> 4. git push the newly created repository
>
> I am observing issue that only folders pushed to bitbucket but data not  
> pushed.
>
> Please suggest the correct way for this task.
>
> Thanks,  
> Megha


Answers:
author: John Garcia
body: It seems like what is happening here is that Git is identifying the sub-folders of the main project folder that contain .git folders as [a subtree](http://git-scm.com/book/en/v1/Git-Tools-Subtree-Merging).

To prevent this behavior, strip out the .git folders from each subfolder in the project.
Adding users to Atlassian/Confluence
Asked by Brittany Henderson:

I was able to add new users to our confluence last week and now I cant anymore. There is no longer a users setting under my settings and I cant see anywhere were I can add them. Please help!


Answers:
author: Monika Rani
body: Hi [@Brittany Henderson](/t5/user/viewprofilepage/user-id/5283393)

Please check your permissions, it should be necessary to have Admin access for performing all the user management-related tasks. [@Kevin G?rard](/t5/user/viewprofilepage/user-id/4248770) is correct.


author: Kevin G?rard
body: Hi Brittany,

user management is usually done via the Admin portal

admin.atlassian.com

have you checked there?

are you the only admin on the environment? perhaps your permissions could have been revoked?


Tags: cloud

confluence-cloud
IP Whitelisting for confluence only
Asked by Kevin G?rard:

Hi amigos!

Let's sketch the situation, i have my Jira Cloud products \& Confluence on the same site.

I'm looking into the possibility to share my Confluence with a parent company, without having to opening it up for anonymous access OR having to assign large number of licenses that will increase my bills drastically...

I was thinking of opening up to Anonymous access BUT add Ip whitelisting.

I can do this via my Admin portal, but it will apply for my entire site/organization...   
This means my customer portal is also hidden from public... not nice...

Does anyone know of a way/method to put IP whitelisting ONLY on my Confluence, OR include my Jira, but leave my Servicedesk portal publically available?

cheers!


Answers:
author: Ste Wright
body: Hi [@Kevin G?rard](/t5/user/viewprofilepage/user-id/4248770)

You should be able to set IP allowlists per product, so a separate allowlist for Confluence and Jira. When setting an IP allowlist, it lets you choose which products to include (you do need to be on either a Premium or Enterprise plan for each product).

This doesn't apply to Jira Software and JSM though as they're both on "Jira" - see [this help page](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/) for more information:
> IP allowlisting gives you an additional level of control, allowing you to specify which IP addresses users must use to access content for Jira Software, Jira Service Management, and Confluence. **When you set an allowlist for Jira Software Premium, it applies to customer and agent-facing portals for your Jira Service Management on the same site.**

---

There's a few alternatives though:

* Check if [data security policies](https://support.atlassian.com/security-and-access-policies/docs/what-is-a-data-security-policy/) could assist with your need
* Explore if [guest access](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/) would work (which is free for up to 5 guests per paid user)
* Check out options on the [Marketplace](https://marketplace.atlassian.com/), such as [External Share for Confluence](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud&tab=overview)

Ste

comments: author: Nicky Thomas
body: It is quite a moronic thing for Atlassian to do by putting such a security feature behind a premium paywall when it offers no other function or cost to Atlassian.

It is one of those things where they care about profit over data security which forces organisations to upgrade to premium, just for this.

It is a bit like going to a petrol station and being told you can't have the petrol unless you buy a new tyre from them, you might not need the tyre and have no use for the tyre, but they make you buy it anyway.


Tags: cloud

confluence-cloud
Looking for an Interactive Flowchart Option
Asked by Morgan Phillips:

Hello!

I work in IT and there are some issues that have multiple outcomes and multiple resolution steps. I was hoping to make a flowchart that breaks down those resolutions, but perhaps make it step by step so that if you select "customer says this", a second option *appears*with the possible outcomes.

So essentially, not showing the entire flowchart at once, but one that reveals options based on clicking a certain box. Is that possible in Confluence?


Answers:
author: Bastian -drawio Diagrams-
body: Hi Morgan.

Another Confluence app that supports interactive diagrams is called draw.io (disclaimer, I work for the draw.io team). We introduced the feature in 2018 and have been successively refining it since then. Besides the functionality to show and hide layers, there are a lot of other interactive features that want to be explored. You can find more information via our blog at <https://drawio-app.com/blog/interactive-diagrams-with-custom-links-and-actions/>. [On our website](https://drawio-app.com/tutorials/interactive-tutorials/), you can download our Interactive Shapes Guide and integrate it directly into draw.io. Through the guide, you can learn step by step in draw.io how to create and link interactive shapes.

There is a second way to cover the function you describe, and I want to outline it briefly for completeness. You can work with different tabs in the same diagram in draw.io and link these tabs to each other. This way, you can very quickly link from a flowchart to detail steps that you have created in another tab and then link back again. This way, you can also create a button navigation (but slightly faster). You can find more information about this at <https://drawio-app.com/blog/linking-content-in-draw-io-diagrams/>.

Of course, you can also find draw.io via the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=cloud&tab=overview); up to 10 users, we are also free in Confluence Cloud.

If you have any questions, our team is always ready to help you.


author: Samie Kaufman - Your Gal at Gliffy
body: Hi Morgan!

You can accomplish that interactive diagram functionality using Gliffy Diagrams for Confluence. I'm not aware of other apps that offer this type of interactivity for Confluence right now. (The big disclaimer here is that I work for the Gliffy team!)

You can sign up for Gliffy from the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?hosting=cloud&tab=overview), and it's free for up to 10 users, so I think you're in great shape!

Then, I have a tutorial video available for that [interactive diagramming feature here](https://www.gliffy.com/success/products/gliffy-atlassian-apps/demo-confluence-interactive-diagrams).

Please let me know if you have any questions!

Samie


Tags: cloud

confluence-cloud
Jira Customers Automatically Added to Atlassian Users
Asked by Daniel Jones:

When I add new users as customers in Jira, they are showing up as a user when I look at Atlassian admin. These users a receiving emails inviting them to Atlassian when previously they wouldn't have.  
All of this only started last week. All customers added before the 28th July were only added to Jira customers, since then they have been showing up in both.

Does anyone know why this has started happening? And more importantly, how to stop it from happening?


Answers:
author: Ste Wright
body: Hi [@Daniel Jones](/t5/user/viewprofilepage/user-id/4975941)

Where are you adding users as customers?

As a user, are they consuming a license? And are these customers internal or external (i.e using your email domain or not)?

A screenshot of where they're showing as a user might also be beneficial :)

Ste


Tags: atlassian-guard

cloud

jira

jira-administration

jira-cloud
Atlassian Intelligence
Asked by Tim Sanford:

We signed up for early access to Atlassian Intelligence, and got approval, and activated today in both our Confluence and Jira instances. I do see some of the AI integration in Confluence when editing or copying a page, but I don't see anything in regard to awesome search functionality that was presented in the initial write up (<https://www.atlassian.com/software/artificial-intelligence#form>). I also don't see any evidence of the AI tool in Jira at all. Is this functionality that has not been released to the early access folks yet or does something else have to be activated?


Answers:
author: Matt Reiner [K15t]
body: I know this thread is a bit old, but here's an updated look at what's available in the beta along with a bunch of best practices for using it: <https://www.youtube.com/watch?v=LvK6fROn4G4>


author: Monika Rani
body: [@Tim Sanford](/t5/user/viewprofilepage/user-id/4374762) you can watch this video to know how to use Atlassian AI with the Atlassian's Products: [https://www.youtube.com/watch?v=4Ulcus_g4YQ\&t=4s](https://www.youtube.com/watch?v=4Ulcus_g4YQ&t=4s)


author: Deepak Rai
body: I tried to come up with some detailed Atlassian Intelligence topics hope this will be useful. <https://youtu.be/ODVIh24XG3U>


author: Ste Wright
body: Hi [@Tim Sanford](/t5/user/viewprofilepage/user-id/4374762)

You might find limited users have access to the EAP!

I'd contact Atlassian directly via <https://support.atlassian.com/> and get clarity from them :)

Ste


Tags: cloud

confluence-cloud
Confluence & Google Drive Integration
Asked by Matt Richards:

We hoped to use this app from Atlassian to connect Google Drive to Confluence:

[https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence-official-legacy-editor-only?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence-official-legacy-editor-only?hosting=cloud&tab=overview)

Unfortunately it only works with the legacy editor. Has Atlassian released a version for the new editor?

Does a free solution to this exist?


Answers:
author: Collista Lewingdon
body: I do believe that Google and Confluence work seamlessly together now without the need of any additional apps. Have you tried embedding a google link and changing the way it is embedded in your documents. You can find more information on how to do that here: <https://confluence.atlassian.com/confkb/Deprecation-of-Google-Drive-and-One-Drive-macros-1108685493.html>

You can also search smart links in Atlassian Community. If my answer is helpful in solving your issue, please select it as your answer. If not, let me know and we can troubleshoot further.

comments: author: Matt Richards
body: Super helpful! Thank you Collista! I did not realize that the smart links had these options. Resolved!


author: Josh_Unito
body: [@Matt Richards](/t5/user/viewprofilepage/user-id/5202592) Unito's integration syncs Confluence to Google Sheets including continual automated updates from Confluence to your spreadsheet. <https://unito.io/integrations/confluence-google-sheets/>


Tags: cloud

confluence-cloud
When will the support for version 7.13 end?
Asked by Kevin bedeau:

Within our organisation version 7.13 will reach its end of life within 14 days. Can you advise when will the support for this version end?

Regards,

Kevin


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Jira 7.13 is already out of support - the oldest version currently supported is 8.19. See <https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html>

Also, all support for server ceases on 15/2/2024, no matter what version it is. Only DC and Cloud will be supported after then.

comments: author: Kevin bedeau
body: Apologies I didn't add the product, it should be for Confluence.

Thank- you for quick response!


author: Marc - Devoteam
body: Hi [@Kevin bedeau](/t5/user/viewprofilepage/user-id/5283089)

Please look at the page that [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) added in his reply.

You Confluence version is EOL on 17/08/2023.

So the 14 day warning you are getting is the end of support date.


author: Nic Brough -Adaptavist-
body: Ack, sorry, I was looking at Jira questions at the time I answered.

The doc I linked to still stands - it's got the Confluence end-of-support dates in it as well as Jira, and yes, you're out of support in a couple of weeks - you'll need to upgrade or migrate (off server, so that you remain supported after next February)


author: Dan Breyen
body: Hi [@Kevin bedeau](/t5/user/viewprofilepage/user-id/5283089) welcome to the Community. It appears you are referring to the End of Support for Server products. I would refer you to this article from Atlassian which states that the end of support for Server Products is 2/15/2024.

[End Of Server Support](https://www.atlassian.com/migration/assess/journey-to-cloud)

Hope that helps.


Tags: cloud

confluence-cloud
Unable to install apps
Asked by Francesco Pessolano:

We have created a new free Confluence and Jira account and are trying to install Glify and Draw.io, btu always get an error message - try later.

The payment information is there (even if not needed as it is a free plan).

What could the issue be?


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Francesco Pessolano](/t5/user/viewprofilepage/user-id/5283079) ! Unfortunately, there is an active Atlassian incident that's making it hard to sign up and install new apps.

You can monitor the incident here: <https://confluence.status.atlassian.com/>

comments: author: Francesco Pessolano
body: Thanks!


author: Lena Schmidt
body: I have a similar problem, I am a Confluence Administrator (Free Plan) and want to install an app. However I can only request the app, and in the Manage requests section it always says "We ran into a little trouble. It might just be a hiccup. Try again in a bit." Can anyone help here?

![Manage app requests Confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/295896i8071347586204C9C/image-size/large?v=v2&px=999 "Manage app requests Confluence.PNG")


author: Mahesh Bhosle
body: I am also facing the same issue, however, it is happening for a particular app: [Refined for Confluence Cloud![Screenshot 2023-08-22 094645.png](https://community.atlassian.com/t5/image/serverpage/image-id/276360iB8EF8A14CDE5959C/image-dimensions/507x317?v=v2 "Screenshot 2023-08-22 094645.png")](https://marketplace.atlassian.com/apps/1221322/refined-for-confluence-cloud?tab=overview&hosting=cloud)

Can anyone help me with this?


Tags: cloud

confluence-cloud
Need rest api to create page & display html content reading from html file
Asked by ekamsoft:

Hi,

I am trying to use below command but not working

curl -u admin:admin -X POST -H 'Content-Type: application/json' -d '{"type":"page","title":"page1","ancestors":\[{"id":1234567}\],"space":{"key":"test"},"body":{"storage":{"value":/tmp/test.html,"representation":"storage"}}}' <https://localhost/wiki/rest/api/content/> \| python3 -mjson.tool


Answers:
author: Matt
body: What's not working about it? What response are you receiving from curl?


Tags: confluence-server

server