youngmon/atlassian-qna huggingface dataset:
Are there drawbacks to installing Confluence before JIRA? Should they be installed at the same time?
Asked by Lane Lawrence:

Hi:

Are there any drawbacks to installing Confluence first and then @ month later installing Jira? Or is better to install Jira and Confluence at the same time.

Thank you,

Lane


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You might also want to look at where you are going to manage users. If it is external or uses crowd, it shouldn't be a problem. But there is an option to manage [confluence users in JIRA](http://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement) (i.e. with a common user base in JIRA) and in such cases, you will be better off with installing JIRA first.


author: Nic Brough -Adaptavist-
body: Nope, no issues, really doesn't matter what order you do it in.

The only issue is if you do decide to use Jira to provide the Confluence logins after you've been using Confluence for a while - you'll need to import the existing Confluence accounts. Even that's not a huge issue, it's just one extra step.


author: Ronald Horner
body: We have seen no issues installing one after another. Our configuration started with JIRA and then added Confluence a few months later. Setting up the trusted application links and such were straight forward if you followed the documentation.

Our general thought is to aquire the tools as you need them.


author: Lane Lawrence
body: Thank you all for your feedback, I sure appreciate it!!!

comments: author: CharlesA
body: If you are satisfied with the responses to your question, it's a good idea to select one as the correct answer.That way, the question gets marked as having been answered in the system.


author: Brendan Patterson
body: There are no issues with the servers themselves or when they are installed.

The only consideration (and it will likely end up being a **VERY VERY IMPORTANT consideration**) is around your user management solution / scheme. If your community explodes as it most likely will you'll have lots of users to deal with in both systems.

If you create users in the two systems and some usernames are different but for the same people it is a GIANT pain sync up to one username per account. This is because usernames are fixed, they cannot be changed (unlike Full Names or Emails). There have been updates and it may be possible to point the new system to leverage the user mgmt of the existing - i.e. installing JIRA first Confluence can delegate user-mgmt to JIRA.

I could literally write about this issue for days as many other admins who have gone through it/sufferred could.

Bottom line: Either point at a single user mgmt system for both (Crowd or LDAP or whatever) or just be really extra sure people have the exact same usernames in both systems as well as their corporate login if remotely possible.


author: Kay Brown
body: We installed Confluence first and then installed Jira more than a year later with no problems.


Tags: jira
Confluence 3.5 in Safari Mac sometimes gets into state where every click opens file browser
Asked by Anthony Pelosi:

I'm not sure what causes it, but every now and then a confluence page (view, rich edit, or wiki edit) will get into a state where any page click on that page (doesn't occur in pages in other tabs) brings up the Safari image browser for selecting an image. I have to hit refresh to fix it. Am I accidentally typing a shortcut that causes this? Anyone else experience this? I am on Safari 5.0.5 on Confluence 3.5.1.


Answers:
author: Anthony Pelosi
body: This issue has been resolved in Confluence 4 so the solution is simply to upgrade.


author: Jeison
body: Weird indeed. You guys may want to check Safari's shortcuts agaist Confluence's shortcuts to try and narrow it down a bit.

* [Safari 5.0.5 shortcuts](http://mac.keyboard-shortcuts.eu/en/safari/)
* [Confluence 3.5 shortcuts](https://confluence.atlassian.com/display/CONF35/Keyboard+Shortcuts)

Please update the thread in case you come across a cause/solution.

Hope it helps.


author: Steven Cogorno
body: It's funny you mention that, because it just started happening to me on the Confluence documentation site. If I try to scroll the page or navigate in any way, I get the Open File box.

Very weird.


author: Gert-Jan van de Streek
body: I am heavily using both Safari and Chrome for testing, this never happened in Chrome. Looks to be limited to Safari / Confluence combo.


author: Gert-Jan van de Streek
body: I have the same thing happening to me, Safari 5.0.5 and both Confluence 3.5.x and the 4.0 preview. This is especially annoying when you just finished a new page and want to save it.Work around it by tabbing to the label field and press enter.


Tags: bug

safari
Confluence 3.5.1 Upgrade Issues - Embedded Crowd for large enterprises
Asked by skeggert:

Have any other organizations with a large user base (15,000+) and number of groups had issues upgrading to Confluence 3.5.1 or Confluence 3.5.x?

What steps or solutions were taken to overcome the obstacles in Atlassian's recent \*change in user management (\*Embedded Crowd)?

We are looking for solutions that we could easily leverage without using unsupported third-party tools and developing custom scripts.

Any advice on a Confluence 3.5.x or 3.4.x upgrade?


Answers:
author: Colin Goudie
body: Firstly, as you seem to be aware, because of the change in user management, make sure you use your existing osuser.xml/atlassian-user.xml files from your existing installation when first booting Confluence, as it will use these to setup the embedded crowd environment. Most of this comment is in relation to hooking Confluence up to a Crowd installation (Not moving from a Crowd, to embedded Crowd)

Two of our clients had issues in relation to the below issue that is now fixed in Confluence 3.5.5

<http://jira.atlassian.com/browse/CONF-22342>

One of these clients, due to using MySQL, also has had issues in relation to this issue

<https://jira.atlassian.com/browse/CONF-22541>

This last issue is being addressed in the upcoming Confluence 3.5.6

We also have run into issues where for some reason, some usernames have spaces appended to them, and this causes issues with the synchronisation. Repairing them, resolved the issue.

So yes, we have had some issues, but I must say, I do like the embedded Crowd functionality. It is great to be able to force a sync at any time to make sure the user repositories in the applications are up to date.

Neat stuff

Like any upgrade, testing this on suitable staging environment is essential

comments: author: David at David Simpson Apps
body: Also, enabling nested groups for a user base of that size is likely not advisable.


Tags: crowd

upgrade
Where is the best source for Confluence tips and tricks?
Asked by Azwandi Mohd Aris:

Tell us your favourites :)


Answers:
author: Azwandi Mohd Aris
body: Mother of all tips and tricks?

<http://confluence.atlassian.com/display/DOC/Tips+of+the+Trade>

comments: author: justindowning
body: That page is great! I would also include real-time updates from users and admins:

#ConfluenceTips: <https://twitter.com/#!/search/%23ConfluenceTips>

@ConfluenceTips: <https://twitter.com/#!/ConfluenceTips>


author: Gary Weaver
body: As far as Confluence plugin development goes:

* Reading through source code of open-source plugins
* Searching Google, which finds stuff in Confluence official documentation and contributed documentation or Jira
* When I find something out that others didn't know or that wasn't documented, I documented it in the Atlassian wiki (and sometimes would use my own tips later)
* Using confluence-developer and confluence-user forums/lists helped periodically (and now answers.atlassian.com)
* Support tickets, jira tickets, and emails to developer relations when things got bad or things were down
* Making relationships with other developers that helped out on open source plugins helped, and more importantly I made some friends also that way


author: Andrei [errno]
body: * User Groups (AUGs)
* blogs.atlassian.com
* forums.atlassian.com, and now, hopefully - answers.atlassian.com


author: Matt
body: I'd suggest following [@confluence](http://twitter.com/confluence) on Twitter.

Also, checkout the [Wiki Ninja Guide](http://confluence.atlassian.com/display/CONFDEVAL/Become+a+Wiki+Ninja+with+Confluence). Heaps of tips and videos there.


author: Jo-Anne MacLeod
body: definately the Confluence forum (<http://forums.atlassian.com/forum.jspa?forumID=96>)

comments: author: Nic Brough -Adaptavist-
body: Here, as it's going to replace the forum sometime...
applink between confluence and jira
Asked by Bruno BLAISE:

Hi,

We have installed the following products within a development server:

- crowd 2.2.7 (used as the sso)

- confluence 3.5.5

- jira 4.3

Applink has been succesfully configured between jira and confluence. A link has been added between a jira project and a wiki space.

How can I do to to refer a wiki page within a jira issue and in the opposite to refer an issue within a wiki page?

<https://jira.atlassian.com/browse/JRA-24202> is the cause of my problem?


Answers:
author: Matt
body: Currently, linking a JIRA Project to a Confluence Space does not provide any 'real' functionality...yet. It will in the future.

As for now, with an Application Link configureed between JIRA and Confluence you can create new JIRA issues from Confluence and insert existing JIRA issues inside COnfluence pages via the Insert JIRA Issue dialog. See this tutorial video for full details:

http://www.youtube.com/watch?v=QdhR0aS_mEU


author: Jo-Anne MacLeod
body: Assuming that I am understanding your question correctly.

In your wiki page you can just insert a new macro - query JIRA and you will get two macro options. That will allow you to display JIRA information in confluence.

To link a Confluence page to a JIRA issue, you can just enter the 'tiny link" to your issue. It automatically will resolve to a link.

Does that answer your question?
How do I reduce UWC memory usage when converting large site from Twiki?
Asked by Bruce Cran:

I'm attempting to use UWC to convert a large site from Twiki. The problem is it has lots of attachments and while it's going through the stage where it prints "attachment written" the memory usage is rather ridiculous: it appears to want over 24 GB: it pushes my machine which has 12 GB RAM over 12 GB into swap. Is there any way to reduce the amount of memory UWC needs, or do I just need to have plenty of swap space allocated and let it run


Answers:
author: Laura Kolker
body: Hi Bruce,

Reposting the important bits from my answer from the [old forum](http://forums.atlassian.com/thread.jspa?threadID=54305&tstart=0 "old forum") here for doc purposes.

----

So there are two ways to upload attachments:

1. Xmlrpc (default), which requires 4x as much memory as the size of the attachment
2. Webdav plugin, which requires less memory, although I can't give you so nicely specific a figure.

If you want to try using that feature, details here: [UWC Webdav Attachments](https://studio.plugins.atlassian.com/wiki/display/UWC/UWC+Webdav+Attachments). Only downside I've run into is if your attachments have problematic names (like with question marks), then the upload can fail on that attachment.

----

Oh, and one other thought:

If you end up having to increase the memory you've given to your tomcat (which might be a good idea), you probably want to [up the memory on the Confluence](http://confluence.atlassian.com/display/DOC/Fix+Out+of+Memory+Errors+by+Increasing+Available+Memory#FixOutofMemoryErrorsbyIncreasingAvailableMemory-Step2%3AIncreaseAvailableMemory "up the memory on the Confluence") as opposed to the UWC itself (which you can do as well - let me know if you need instructions for that).

Cheers,

Laura


author: Laura Kolker
body: @Tylerre: Sounds like it's reading all the attachments into memory prior to shoving them into the Confluence system.

I could be wrong, but I do not think this is happening. As far as I can see it's just making the xmlrpc call, and it would be doing it one attachment at a time. If anyone wants to take a peak at the relevant code it's here: <https://studio.plugins.atlassian.com/source/browse/UWC/devel/src/com/atlassian/uwc/ui/ConverterEngine.java?hb=true#to1366>


author: Leandro Nunes
body: Hi Bruce,

UWC has a FAQ and one question called my attention:

***I have a very large wiki to convert. Are there any gotchas I should look out for?***

<http://confluence.fangwai.net/display/CONFEXT/UWC+F.A.Q.#UWCF.A.Q.-Ihaveaverylargewikitoconvert.ArethereanygotchasIshouldlookoutfor%3F>

Hope this helps you!


author: TylerA
body: Sounds like it's reading all the attachments into memory prior to shoving them into the Confluence system. Did you set Confluence/Twiki to store your attachments in the DB or does it store the attachments in the filesystem?


Tags: memory

universal-wiki-converter
How to turn on debug logging for LDAP-related issue in Confluence prior to 3.5?
Asked by HuseinA:


Answers:
author: TylerA
body: This here should help: <http://confluence.atlassian.com/display/CONFKB/Debugging+LDAP+Connection+Properties>

It requires adding a couple of new class files to the system (as the standard LDAP factories won't output the relevant data prior to 3.5.X) but that should get the job done.

comments: author: TylerA
body: Just checking comments -- please ignore this.


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Tags: debug

ldap

log
When will the Calendar Plugin be available for Confluence?
Asked by AlysonA:

When is the Calendar plugin be compatible with Confluence 3.5.\*? Will it still be unsupported?


Answers:
author: NikE
body: The official announcement is here:

<http://blogs.atlassian.com/confluence/2011/06/team-calendar-plugin-confluence-wiki.html>


author: Matt
body: To clarify Dennis's answer, Atlassian will be releasing a completely new calendar plugin next month that will be available for download on the Atlassian Plugin Excahnge and installation via the Universal Plugin Manager. The plugin will be compatible with Confluence 3.5 and above.

Please [watch the Confluence Product Blog](http://blogs.atlassian.com/confluence) for an announcement of its availability.


author: BrittanyA
body: [Get it while it's hot!](http://www.atlassian.com/en/software/confluence-team-calendars) Starts at USD $10


author: Dennis Kromhout van der Meer
body: We're currently working on a new calendar plugin, which will be supported and included in to future versions of Confluence. See [CONF-12001](https://jira.atlassian.com/browse/CONF-12001) for more information. :)


author: Steve Daniels
body: It's just a shame Dennis said it would be included, then it turned into a seperate paid for plugin! Will try and get it past procurement... once the feature set improves ;-)