youngmon/atlassian-qna huggingface dataset:
How can I make the content of our confluence page appear in Google search results?
Asked by ???:

I want to make the content of our confluence page appear in Google search results as title. The page is as below.

- [CANLAB_GUIDE - Confluence (atlassian.net)](https://can-lab.atlassian.net/wiki/spaces/CANLABGUID/overview)

This page is already published. But I couldn't search it in Google.

Please give me advice to solve it.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@???](/t5/user/viewprofilepage/user-id/5370271) ,

This is a known issue. Check out [this discussio](https://community.atlassian.com/t5/Confluence-questions/Can-I-allow-Google-to-index-my-Confluence-Cloud-pages/qaq-p/1235430#:~:text=Confluence%20at%20the%20moment%20seems,not%20actually%20reflecting%20the%20contents.)n or [this one.](https://community.atlassian.com/t5/Confluence-questions/Are-Public-Spaces-indexed-by-search-engines/qaq-p/1726772)

You can vote and watch for these issues as well:

<https://jira.atlassian.com/browse/CONFCLOUD-8749>

<https://jira.atlassian.com/browse/CLOUD-5915>


author: Ste Wright
body: Hi [@???](/t5/user/viewprofilepage/user-id/5370271)

How recently did you make it public?

I can find your instance on Google (using the search parameters "site: \<instance link\>") - but it might still take some time (days/weeks) for the content to turn up.

Ste

comments: author: ???
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)

Thank you for your answer.

Please check my answer and question below.

* How recently did you make it public?
  * If you mean 'Anonymous Access' set, I set it a few months ago.
* I can find your instance on Google (using the search parameters "site: \<instance link\>")
  * Do you mean "site:can-lab.atlassian.net"? I can also find it.
* but it might still take some time (days/weeks) for the content to turn up.
  * Ok. I will wait for a few days and try it again.

Thank,

BRs,

Dongwoo


author: Ste Wright
body: If it doesn't turn up in search results within 3-4 weeks of making it public, I would contact [Atlassian Support](https://support.atlassian.com/) and request further assistance :)

Ste


author: ???
body: I see. Thank you.


Tags: cloud

confluence-cloud
cloud backup of our cloud confluence
Asked by Paul Wodarz:

Hello,  

I have performed a cloud backup of our cloud confluence. This backup is over 9GB in size. I would like to import this backup to another Confluence instance for test purposes. These attempts have always failed so far. Are there any instructions on how to perform a Confluence restore and what to bear in mind?  

I would like to carry out the restore with board tools and not buy a paid extra add-on.  

Thank you very much!  


Answers:
author: Sanjen Bariki
body: Hi [@Paul Wodarz](/t5/user/viewprofilepage/user-id/4262010) ,

Welcome to Atlassian community!

As per my understaning, you are looking to import your confluence data in another instance.
> In this process, there is some size limit *Site import in Confluence Cloud is restricted to a maximum 200 megabytes for the uncompressed XML files inside the backup zip file. This is the 'data size' of the backup.*

**What if the size limit is exceeded?**

Please find the below document, It will help you to proceed the next process.

* [Migrate a Confluence Cloud site or merge multiple sites](https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/)

As per the mentioned by [@Charlie Misonne](/t5/user/viewprofilepage/user-id/502263) .

Atlassian team working on the Migration ticket.

* <https://jira.atlassian.com/browse/CLOUD-11495>.

You can add the vote and watch for the updates.

Regards,

Sanjen

Accept the answer If it helps you?.

comments: author: Paul Wodarz
body: Thanks for that, i have allready voted ;)


author: Ste Wright
body: Hi [@Paul Wodarz](/t5/user/viewprofilepage/user-id/4262010)

Have you checked out this help page: <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/> ?

Ste


author: Charlie Misonne
body: Hi Paul,

I assume you are importing the backup in another Confluence Cloud instance?

The backup you created contains zip files. Unzip it and check whether the XML files are not larger than 200MB. That's the limit for restores.  
If they are larger you will have to move the spaces individually. This has been described on <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/>

If they are smaller than 200MB and you do not see any specific errors I would recommend to contact Atlassian support <https://support.atlassian.com/contact/#/>

Atlassian is also working on a Cloud to Cloud migration utility: <https://jira.atlassian.com/browse/CLOUD-11495>


Tags: cloud

confluence-cloud
Unable to see embed option for Smartlink
Asked by Nghiem Nguyen:

Hi team, Im trying to embed a FIgma file onto Confluence page, however when I posted it down, I can only see 3 options which are

- Inline

- Card

- URL

I already prepare the permission and everything else correctly on Figma side. Still dont understand on how can embed this.


Answers:
author: Linh Pham_Ricksoft_Inc
body: [@Nghiem Nguyen](/t5/user/viewprofilepage/user-id/5370224) welcome to the Atlassian community!

To confirm, can you check the link preference from your account settings? [id.atlassian.com/manage-profile/link-preferences](http://id.atlassian.com/manage-profile/link-preferences)

You should see the [smartlink feature](https://community.atlassian.com/t5/Confluence-Cloud-articles/Embed-Figma-files-on-Confluence-pages-with-Smart-Links/ba-p/1440223) with the **embed** option for Figma link


Tags: cloud

confluence-cloud
Space won't import and raise a bug link not working
Asked by Judy Forrister:

I've exported a Space from one instance of Confluence and tried to import into another. I keep getting an error message.

Prior to importing this space, I have imported 3 others successfully so I don't know what is going on! As far as I can tell, there are no existing Spaces with the same Space Key (although I'm not sure how I would check that properly!)

Any ideas? The 'raising a bug report' link takes you to a page that doesn't exist!

![Screenshot 2023-11-22 091107.png](/t5/image/serverpage/image-id/293157iAF06034F9808DE05/image-size/large?v=v2&px=999 "Screenshot 2023-11-22 091107.png")


Answers:
author: Jessica
body: Hi [@Judy Forrister](/t5/user/viewprofilepage/user-id/4298757)

Were you able to open a support ticket?

If you need any help with that, I can create one on your behalf, as we may need to access your site and analyze the backup/export file and other logs necessary.

Just wanted to confirm first, as I couldn't see any support tickets created under the account used to create the question here on the community.

Cheers,  
Jessica

comments: author: Judy Forrister
body: Sorry Jessica - I've been out of the office! This is all sorted now. No idea what the problem was but one of the Atlassian team was able to export and import for me.


author: Jessica
body: No worries at all, Judy! I hope you had a great weekend!

If you were able to open a ticket and get your export/import working, this is awesome! We hope this is no longer an issue.  

However, if you need any help with opening a ticket, please don't hesitate to flag this on the ticket you opened, or flag it here, so we can help you in the best way possible, okay? :)

<br />

Cheers,  
Jessica


author: Ste Wright
body: Hi [@Judy Forrister](/t5/user/viewprofilepage/user-id/4298757)

Sorry to hear the hyperlink doesn't work!

In this instance, I'd suggest contacting Atlassian Support instead, for further assistance - <https://support.atlassian.com/>

Ste

comments: author: Judy Forrister
body: Thank you Ste - that just tells me to ask my site admin..... And that's me lol!

I've managed to find another way of contacting them. It just seems to be this one particular space.


Tags: atl-rvw

cloud

confluence-cloud
Table Filter and Charts Multi Values into a graph
Asked by Craig.Harley:

I am currently using a page properties report to return some simple parameter values

Field A - Can be Yes/No

Field B - Can be Yes/No

Field C - Can be Yes/No

Field D - Can be Yes /No

I want to be able to report on these in a single graph to show all the Yes occurrences of each field.

For example

Fields - Field A, Field B, Field C, Field D

Row 1 - Yes, Yes, No, No

Row 2 - Yes, No, No, Yes

Row 3 - No, Yes, No, No

Row 4 - Yes, No, No, No

I would want to represent these in a table/Donut chart, showing

Field A Value = 3

Field B Value = 2

Field C Value = 0

Field D Value = 1

Is there a simple way to deal with this?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Craig.Harley](/t5/user/viewprofilepage/user-id/4615003),  

Please check the following example with the [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) and Chart from Table macros:  

![Wed 3-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/293304iFE3F427A7A526C6D/image-size/large?v=v2&px=999 "Wed 3-1.png")  

SELECT "Yes" AS 'Field',  
SUM(IF(T1.'Field A' = "Yes", 1, 0)) AS 'Field A',  
SUM(IF(T1.'Field B' = "Yes", 1, 0)) AS 'Field B'  
FROM T1  

![Wed 3-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/293305iAFF34AEE406C3B1F/image-size/large?v=v2&px=999 "Wed 3-2.png")  

And here are the settings of the [Chart from Table](https://docs.stiltsoft.com/tfac/cloud/how-to-use-chart-from-table-macro-42239655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro -- don't forget to set the table data orientation as horizontal:  

![Wed 3-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/293306iC3A24D5F278C3C48/image-size/large?v=v2&px=999 "Wed 3-3.png")![Wed 3-4.png](https://community.atlassian.com/t5/image/serverpage/image-id/293307i8F38972954FF47F0/image-size/large?v=v2&px=999 "Wed 3-4.png")

comments: author: Craig.Harley
body: Thats Brilliant, worked perfectly, thank you


Tags: cloud

confluence-cloud

filter

table
Blocking transition
Asked by Anele:

I am writting a validator script that only allows transition when No is chosen but it blocks all transitions including when No is selected

import com.atlassian.jira.component.ComponentAccessor

<br />

def cfManager = ComponentAccessor.getCustomFieldManager()  
def issue = issue

<br />

def customFieldName = "There are no previous withdrawals loaded for this contract"

<br />

def customField = customFieldManager.getCustomFieldObjects(issue).find {  
it.name == customFieldName \&\& it.getCustomFieldType()?.key == "com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons"  
}

<br />

if (customField) {  
def selectedOption = issue.getCustomFieldValue(customField)  
if (selectedOption?.value = "No") {  
return true  
}  
}

<br />


Answers:
author: Fadoua
body: Good Day [@Anele](/t5/user/viewprofilepage/user-id/5501046)

Can you please take a screenshot of your workflow? Please hide any confidential info if any

Best,

Fadoua


Tags: data-center

jira-data-center
There is a link between Sprint of the different Jira projects?
Asked by Emma:

hello! I have a problem and I hope I will find an answer here. I work in 2 boards in jira (for different projects) and I create, in each board, Sprints with almost the same name (the difference is the name of the project: ABC**05**_Sprint_5_CW:25-26 and ABC**06**_Sprint_5_CW:25-26). Can you tell me, please, why this names are not remained different? In this moment, on the both project, I have the same name of one sprint: ABC**05**_Sprint_5_CW:25-26.

It is so strange for me (I tried to pus something different in the names but it is not worked). Thank you!


Answers:
author: Sagar
body: Hi [@emanuela hugianu](/t5/user/viewprofilepage/user-id/5354741) Welcome to the Atlassian community.

The Sprints are not bind to projects rather they belong to the board they created as you have two projects and using two different boards for the Sprints then Sprint name can be same on both the boards.

If you update the filter query to use the issues from the both projects then it will not shown under the project sidebar.

comments: author: Emma
body: Thank you for your answer! I use for on of the project like a filter: project = ABC05 ORDER BY Rank ASC and for the other one, project = ABC06 ORDER BY Rank ASC. Is it something wrong?


author: Sagar
body: Your board filters are good as they are having issues from the single projects only.


author: Emma
body: I'm sorry but I don't understand what I can do to solve the problem.


author: Sagar
body: You can edit the Sprint name if you want,


author: Emma
body: I did it already... I moved the topics (for both projects) in another sprints, I renamed the first created sprints and than I moved the tasks back but nothing else happened.


Tags: jira-unknown-hosting-type

unknown-hosting-type
Error al sincronizar tableros en Jira
Asked by s_reyna:

Hola,

Actualmente me encuentro trabajando en Instancia en Jira, en la cual esto utilizando Exalte para hacer la sincronizaci?n de tableros.

He configurado el mismo workflow y he mapeado los mismo campos para no tener problemas.

Todo se ha creado correctamente,

Al momento de crear incidencias desde la segunda instancia de Jira. me sale el siguiente error en la sincronizaci?n de la primera instancia de Jira.  

### Impact: {#toc-hId-2142949068}

**Issue**   
Sync for remote issue AB-58 is blocked  

### Remote issue: {#toc-hId-335494605}

AB-58  

### Connection: {#toc-hId--1471959858}

busup-team_to_busup-brasil_2024-06-18 10:14:53  

### Error Type: {#toc-hId-1015552975}

Connection configuration  

### Error Creation Time: {#toc-hId--791901488}

Jun 18, 2024 10:30:11  

### Error Detail Message: {#toc-hId-1695611345}

User 'qm:6ef71aba-37ed-4f4e-8828-1a39ce642652:24f59a4f-94c1-4ffc-9a7d-1f6cdad3fa09' cannot be assigned issues.Check the [documentation](https://docs.exalate.com/docs/dealing-with-specific-errors) for more details.  

<br />

He revisado y los dos usuarios que estamos haciendo las pruebas, tienen permisos de administrador en ambos tableros.  

Hay soluci?n para esto?


Answers:
author: Bill Sheboy
body: Hi [@s_reyna](/t5/user/viewprofilepage/user-id/5496833)

I recommend contacting the vendor of the Exalate product for support on this question: [https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-automation-more?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-automation-more?hosting=cloud&tab=support)

Kind regards,  
Bill


Tags: cloud

jira-cloud
Cambiar Administador de la Organizaci?n
Asked by Ra?l Toledano:

El usuario que era administrador de la organizaci?n ya no forma parte de la empresa y necesitamos cambiar a otra cuenta.

?C?mo podemos hacer que otro usuario sea el usuario administrador de la organizaci?n?


Answers:
author: Jack Brickey
body: Hi [@Ra?l Toledano](/t5/user/viewprofilepage/user-id/5523237) ,

You will need to open a [support ticket](https://support.atlassian.com/contact/#/)

Tendr?s que abrir un ticket de soporte

comments: author: Ra?l Toledano
body: Gracias.. he abierto ticket y estoy a la espera.


Tags: cloud

jira-cloud
"resolution" mssing from the status flow
Asked by Mirela Todorova:

Hi

I created two identical projects, using the same setup of Isseu types, Priorities, Workflows, Screens, etc.

However, I noticed that, when I resolve a ticket in one, it has a resolution, whereas the other doesn't \>\>

<https://prnt.sc/BG_ag28ALEQY>

<https://prnt.sc/_RJk4CBC0eLL>

Does anyone know how I can fix this so that I have resolution set up ?


Answers:
author: John Funk
body: Hi Mirela,

Can you share the screenshots of your Workflows for each one for the transition to Done? Specifically the post functions, which is where the Resolution field would be getting set.

comments: author: Mirela Todorova
body: Hi, sure.

Both projects reuse the same workflow: <https://prnt.sc/dYiDhJaEsjn7>

<https://prnt.sc/wMyXoML4AZ5Z>


author: John Funk
body: Hmm, there is not even a post function there to set the Resolution.

So in that case, go to the board, click the 3 dots menu to the upper right and choose Configure board. Do this for both boards. See if there is a box in one of the columns for Set resolution.

![Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/330360i418387B4CBBC000C/image-dimensions/211x115?v=v2 "Screenshot.png")


author: Mirela Todorova
body: I don't see this in either project

<https://prnt.sc/ZqKsusytqKVu>


author: John Funk
body: So check the History of the issue that has a Resolution. When did it get set? And who set it?


author: Mirela Todorova
body: I checked and saw that it was moved to Done by one of my colleagues in March


author: John Funk
body: Not the Status - the Resolution.


author: Mirela Todorova
body: Hmm, I thought the resolution is set when the status changes to Done. There is no mentioning of resolution in the ticket's history, only the status.. or am I not looking where I should ?


author: John Funk
body: No, that is not an automatic thing. It should be set with a post function in the workflow.


author: Mirela Todorova
body: Oh okay. Do you think I should go ahead and add a new post function for the resolution and that might help ?


author: John Funk
body: Definitely!


author: John Funk
body: [@Mirela Todorova](/t5/user/viewprofilepage/user-id/5222282) - Did you get this sorted?


author: Mirela Todorova
body: Hi, since I do not know how to do that exactly, it will require some time for me to find out, which I didn't have enough of yesterday. I will allocate some time by EOW. Then I will know if it worked or not


author: John Funk
body: Sure - it's simple. Edit the workflow. Click on the transition to the Done status (the line that goes to the Done status). Then in the popup on the right that shows up, click on Post functions.

Then click on Add post function.

Select Update Issue Field.

Select the Resolution field. Then in the Field Value, select Done.

Click Add and then Publish your workflow. Done!!


author: Mirela Todorova
body: Hi, I did all that and you are correct - it was easy and it did solve the problem - many thanks!


Tags: cloud

jira-cloud
Need help to find better ADD ON
Asked by Sumaiah Begum:

Hello Expert,

I Need you help for the following requirements.

**Manual Time Tracking**: Users manually select projects and enter hours worked on each project in JIRA. It's essential that the add-on can capture and utilize this manual input for accurate reporting and forecasting.

**Gantt Chart Capability**: We require a tool that can generate Gantt charts to forecast project timelines and resource requirements based on the manually entered data. This includes predicting future workloads and resource allocations without predefined task assignments.

<br />

**Resource Allocation Visualization**: The add-on should enable clear visualization of resource allocation. For example, if team members manually log hours on various projects, we need to calculate and display resource utilization and availability accurately.

**Portfolio Management** : We aim to consolidate project data into portfolio views, such as grouping all projects, and visualizing total recorded hours for each portfolio.  
In summary, we seek an add-on that leverages JIRA's capability to record manual time entries and offers:

* Gantt chart functionality for forecasting project timelines and resource needs.
* Visualization tools for efficient resource allocation management.
* Portfolio views to aggregate project data and analyze recorded hours across different projects.  

  <br />

Could you please recommend an add-on or solution that meets these requirements? We are eager to explore options that align with our project management needs and enhance our ability to plan and forecast effectively.

Thank you for your attention to this matter. I look forward to your recommendations and guidance.

Best regards,

Sumaya


Answers:
author: Nicolas Grossi
body: [@Sumaiah Begum](/t5/user/viewprofilepage/user-id/5361425) Welcome! As you have a premium license you might want to contact support.atlassian.com

Nicolas


Tags: cloud

jira-cloud
Can I Update the time tracking 'Time Spent' according to the time spent in the child issues?
Asked by Daniel Velkov:

Hello,

Is there any way with automation rules to update the 'Time spent' field of the epic to reflect the sum of the 'Time Spent' fields of each of the subtasks and other issue types that are children of the epic?

I have gotten it to reflect the original estimate and remaining original estimate but cannot update the time spent field as it gives me this error:

"Setting the Time Spent directly is not supported."

Example of what i want:  
![example.png](https://community.atlassian.com/t5/image/serverpage/image-id/330330i7A1B9F6F4911CDB4/image-size/large?v=v2&px=999 "example.png")  

Is that possible?

I do not want additional work logs to be added to the epic, just the 'Time Tracking' field to reflect the sum of the time tracking of the child issues.


Answers:
author: L?gia Zanchet
body: Hello Daniel  

Welcome to our community.  
The only way to achieve it is by using automation for Jira

For the automation rule, [this community post is helpful](https://community.atlassian.com/t5/Jira-questions/rollup-original-estimate-at-epic-level/qaq-p/1778331), particularly the first response from Michael Marriott that shows how he sets it up for subtasks to tasks
>
> ![Screen Shot 2022-04-04 at 17.49.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/191366iF2FE07464556E88A/image-size/large?v=v2&px=999 "Screen Shot 2022-04-04 at 17.49.42.png")
>
> Action is: #=issue.subtasks.original estimate.sum / 60{{/}}
>
> Then,
>
> Created this rule for changing the Epic Estimate when Story estimate changes
>
> ![Screen Shot 2022-04-04 at 17.42.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/191365i96BCB68DD27F267A/image-size/large?v=v2&px=999 "Screen Shot 2022-04-04 at 17.42.57.png")
>
> In the last action step I used:
>
> #=lookupIssues.original estimate.sum / 60{{/}}
>
> ***Make sure you allow the first rule to trigger the second rule by setting;***
>
> 'Allow Trigger' in the rule details of the second (Update Epic) rule
>
> ![Screen Shot 2022-04-04 at 17.52.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/191367iBC10EA9E7D1F61D4/image-size/large?v=v2&px=999 "Screen Shot 2022-04-04 at 17.52.14.png")

<br />

<br />

Hope that helps!


Tags: cloud

jira-cloud
Turn multiline text field into a list?
Asked by Anthony Nguyen:

I have a multiline text field offered in a form. Users paste links in it, with one URL per line. I would like to be able to iterate over each line and process the links. Is there some way to accomplish this?


Answers:
author: John Funk
body: Hey Anthony,

That sounds a little complex. Why not have a separate field for each one?


Tags: cloud

jira-cloud
Free app to create roadmap or gannt chart for standard plan
Asked by Deepak Kalra:

Hello community :) !!!

Have a quick question for community members -

Is there any free app to create roadmap or gantt charts in standard plan-cloud version?

Facing issues in managing a stream of project wherein timeline/efforts are tentative as it relates to Data Science stream.

Looking forward !!!


Answers:
author: Manoj Gangwar
body: Hi [@Deepak Kalra](/t5/user/viewprofilepage/user-id/5439254) ,

Please refer to the below thread- <https://community.atlassian.com/t5/Jira-questions/gantt-chart-in-roadmap-free-version/qaq-p/1976375>


Tags: cloud

jira-cloud