youngmon/atlassian-qna huggingface dataset:
Is there any way to migrate Confluence Server version 5.4.4 to Confluence Cloud?
Asked by docsteam@fiorano:

Our version of Confluence is 5.4.4. What shall we do to migrate to cloud?


Answers:
author: Teodora V
body: Hi [docsteam@fiorano](/t5/user/viewprofilepage/user-id/2783789)

You can see more information about the Server to Cloud migration process on this page: <https://www.atlassian.com/migration/plan/cloud-guide#atlassian-team>  

But if you have large and complex instance and want to avoid much of the manual work, I would suggest you consult with an Atlassian Solution Partner. You can find a partner near you using [**this dedicated page**](https://www.atlassian.com/partners).

comments: author: docsteam@fiorano
body: Thank You for the quick response!


Tags: confluence-server

migration-customer-care

server
How to publish a page to all users in the organization without having a license
Asked by NikhilJoseph Stephen:

Currently we have a use case where we have one department (Product Management) that is using Confluence and want all users in the organization to access these pages to view and comment, but not to edit.

Is there a way without having to create user accounts for all users.


Answers:
author: Michel Neeser
body: [@NikhilJoseph Stephen](/t5/user/viewprofilepage/user-id/5230450)
> so currently we have purchased 30 licenses so does it mean we can invite 150 guest users?

Exactly.
> And there is no way without manually adding unlimited users just to view content right, atleast within the org

Alternatively, you [could open your instance to the public](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/) and [combine it with IP allowlisting](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/), but restricing the IP addresses is only possible with Premium. If you don't have Premium, your Confluence will be completely public this way, and that is probably not what you want.


author: NikhilJoseph Stephen
body: Thanks [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853)

so currently we have purchased 30 licenses so does it mean we can invite 150 guest users?

And there is no way without manually adding unlimited users just to view content right, atleast within the org


author: Michel Neeser
body: Hi [@NikhilJoseph Stephen](/t5/user/viewprofilepage/user-id/5230450) and welcome!

There is a new feature in Confluence called "guests", where you can invite up to 5 free guest users per paid user to a single Confluence space in your instance. You can configure what guests can actually do, so it is possible to only let them view and comment.

You can find the documentation [here](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/). Hope this helps.


Tags: cloud

confluence-cloud
How to keep Confluence/Atlassian site active after finishing a project?
Asked by Aybashy:

I had a project on Confluence that was finalized and finished last year, but I am keeping my account, all the history of the project because I might need to retrieve them in the future. A few days ago, Confluence sent me an email saying "**If your site continues to remain inactive, it will be diactivated on :date:**" How can I prevent my project page from getting diactivated? Would simply logging into the account every now and then be enough to keep it active?

TIA


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Aybashy](/t5/user/viewprofilepage/user-id/5230387) ,

logging into the site is enough in keeping it active for the next period.

comments: author: Aybashy
body: Thank you so much, [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132)


Tags: cloud

confluence-cloud
How to upload BPMN diagrams to Confluence with Draw.io
Asked by Hrub? Hor??kov? Iva:

Hello,

I am currently using my company Confluence with Draw.io extension and I wonder if it?s possible to import diagrams from .bpmn files that I have saved on my machine, that were created in another software. All I currently get when I use the import option are weird codes instead of real processes.

Thanks for any suggestions!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/259976i342C9C7D8D552705/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Marija Radovic
body: Hi Iva,

It is possible to use drawio built-in BPMN library or/and BPMN template but BPMN file import is not supported.

Kind regards,

Marija

comments: author: Hrub? Hor??kov? Iva
body: Hi [@Marija Radovic](/t5/user/viewprofilepage/user-id/1611803),

Thank you for your answer! Do you know if import works from another file format?

Thanks,

Iva


author: Marija Radovic
body: You're welcome dear Iva.

If you can export BPMN to a data format understood, .drawio, .vsdx, then you should be able to import it to drawio. Not sure if you'll get the expected result (we haven't tested this cause it is outside the scope of the project) but my suggestion would be to try.

Note that only the visuals are imported, no semantics.

Kind regards,

Marija


author: Hrub? Hor??kov? Iva
body: Thank you once again, Marija!


Tags: confluence-server

server
Internal hyperlinks continually breaking
Asked by Robert Worthington:

Hello community,

For some months now I have noticed that some internal hyperlinks to Confluence pages are breaking.

Here is the pattern.

(1) I see the link is broken and edit the hyperlink to fix it.

(2) I search for the page I wish to link to, save it and publish the page

(3) I test the hyperlink and it works.

(4) Some days later I return and the link is not working. It still shows as a link, but clicking on it does nothing. If I edit the link I see the Confluence URL is replaced with a #

There does not seem to be any consistency to which links this affects. In some spaces around 50% of the links are affected, but the others work fine.

Links which I fix then break again.

Anyone else experiencing this very frustrating problem?

Rob


Answers:
author: Brant Schroeder
body: [@Robert Worthington](/t5/user/viewprofilepage/user-id/5230362) Welcome to the Atlassian community

What is the history in the page for that link? Was it possibly changed by someone else?


Tags: bug

cloud

confluence-cloud

url
?????????????????????
Asked by keiko_kameda:

[??????](https://tmc-connected-company.atlassian.net/wiki/home)


Answers:
author: Sachin Dhamale
body: Hi [@keiko_kameda](/t5/user/viewprofilepage/user-id/5230283)

Refer this [Doc](https://support.atlassian.com/confluence-cloud/docs/choose-a-default-language/)

comments: author: keiko_kameda
body: t h a n k s !


Tags: cloud

confluence-cloud
Confluence query on no of users & how it works
Asked by joe vee tew:

Iif I have a Jira confluence with over 10 users \& under a free plan but have subscription for JSM as a paid plan. Even though there's more than 10 users in Confluence, it's still under a free plan.  

Could someone explain to me how this works? Just want to understand further.


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@joe vee tew](/t5/user/viewprofilepage/user-id/5229607) ! Welcome to the Atlassian Community!

Your JSM customers and agents are entitled to use Confluence for viewing Knowledgebase articles. If they view the KB articles from JSM (via portal for customers, or from the Jira interface for Agents) they don't consume Confluence licenses, it's part of the entitlement of JSM.

Hope this helps.


Tags: cloud

confluence-cloud
Can I embed a confluence page in a Google Calendar Event Description
Asked by Haley Branting:

I am building meeting templates for our team to use in Confluence.  
I am wondering if I can create some sort of integration or connection that would allow the content on a Confluence page to be shown in the description area of a google calendar event, without having to copy and paste it every time.


Answers:
author: Darryl Lee
body: I'm pretty sure Google Calendar does not allow dynamic content in descriptions.

<https://developers.google.com/calendar/api/v3/reference/events>

I wondered if you could use something like [Zapier](https://zapier.com/) to accomplish this.

I was able to put together a rudimentary automation where if a page is created (alas it doesn't appear that Zapier has a "page updated" trigger) on a given server, in a given space, then it will update the description of a specific Calendar event with the Body from the Confluence page.

You'd probably also want to use the Formatter filter to extract only part of the Confluence page (as opposed to **everything**), using something like the "Extract Pattern" transform.

And yeah, maybe a different "low code" tool would offer a "page updated" trigger. And I don't know if Zapier is sophisticated enough to be able to allow some way to "select" a specific Google Calendar event to update.

Maybe you want to **create** new Google Calendar events based on Confluence page content? This would probably be much easier.

But yeah, you can mess around with Zapier for free for 14 days, so I'd give it a look.![Screenshot 2023-05-26 at 9.45.35 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/259863i594B861CE06B9269/image-size/large?v=v2&px=999 "Screenshot 2023-05-26 at 9.45.35 PM.png")Otherwise, if you have someone with **actual** coding experience (unlike me!) you could probably do something with Python or Node to poll Confluence for new pages, and update the Google Calendar using its API.

Good luck!

comments: author: Darryl Lee
body: I was thinking that the trickiest part of any solution here is trying to "link" a particular Confluence page to a particular Google Calendar event.

So, I was messing around intending to see if there was an easy way to "copy/paste" a Google Calendar event into a Confluence page (NOPE), and I found a 1-on-1 Meeting template "brought to you by Meetical, an online meeting management tool."

That reminded me of [Meetical](https://www.meetical.io/), which.... I have not used (but I think I got a free notebook from them at Team '22), and ...

This looks like what you might want:

[Confluence Google Calendar Integration](https://www.meetical.io/app/confluence-google-calendar-integration)


Tags: cloud

confluence-cloud

event

google-calendar
Updating shortcuts section of Home page
Asked by Julia:

Hi there!

I'd like to be able to update the links I have listed on the left hand side under shortcuts.  

There doesn't seem to be an easy way to do this. How can I remove and replace some of the links listed there?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Julia](/t5/user/viewprofilepage/user-id/5229299) and welcome to the community,

The easiest way is what Davis and Dan has suggested.


author: Dave Mathijs
body: Hi [@Julia](/t5/user/viewprofilepage/user-id/5229299) welcome to the Atlassian Community!

You can drag and drop the shortcuts to change the order of the shortcuts.

Hover over the Action button (...) to the right to either edit or remove the shortcut.

![Screenshot 2023-05-26 at 16.52.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/259794iBA8EC6420FB5F863/image-size/large?v=v2&px=999 "Screenshot 2023-05-26 at 16.52.52.png")


author: Dan Breyen
body: Hi [@Julia](/t5/user/viewprofilepage/user-id/5229299) welcome to the Community. In my cloud instance, when I hover over it, there's a pencil that I can click on to edit it. In that edit window, there is an option to 'Remove shortcut'.

If you don't have it, are you setup as an administrator? That might have something to do with it.

Hope that helps.


Tags: cloud

confluence-cloud
How to search specific value on all attachments metadata fields
Asked by David Tordera:

We need to found some data on attachments metadata, but without knowing previously neither filename, neither issue. In fact, it is precisely to locate the issue which contains an attachment with that metadata.

So, we check out that Jira Database (\>9.0) got a table fileattachments, but there's nothing related to it's metadata; neither appears anything on /var/altassian/jira/data/attachments/(...)

Is there then a way to make a full search for a value on attachmentsmetadata fields?

Thanks you!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@David Tordera](/t5/user/viewprofilepage/user-id/5229221) and welcome,

what specific metadata are you looking for? fileattachment table contains all information about a specific attachment.

Fabio

comments: author: David Tordera
body: Hello Fabio,

I've got these fields on Attachments Metadata interface:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/259997iC086FC03FB633FC0/image-dimensions/265x245?v=v2 "image.png")

But got those ones on FileAttachment Jira (\>9.0 DB) table:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/259998i0D81BCA346876335/image-dimensions/312x154?v=v2 "image.png")

So I don't know how to relate first ones to second ones. My task is, by a bulk search on DB or whatever mean, finding which attachments got, for example, property SignedBy with the value TestMetadataSigned, without knowing the issue (in fact is all task is required to find the related issues), but I'm unable to find that value on any database table that I know nowadays,

Please let me know,

Thanks!

Best regards,


author: Fabio Racobaldo _Herzum_
body: Hey [@David Tordera](/t5/user/viewprofilepage/user-id/5229221) ,

so you are referring to Confluence instance but your DB query is referring to a JIRA instance. Probably Attachment Metadata page is provided by a third part app. Please could you provide more information about that app?

Fabio


author: David Tordera
body: Ok, I see. Thanks! It is very possible that those metadata labels were introduced by a plugin, Smart Attachments, and not by Jira itself.

Thanks again, Fabio, will investigate with the plugin support.

Best regards,


author: Fabio Racobaldo _Herzum_
body: you're welcome [@David Tordera](/t5/user/viewprofilepage/user-id/5229221) . My suggestion is to take a look to System -\> Plugin Data Storage to find Smart Attachments tables ;) and please mark my answer as accepted if it solved your question


author: David Tordera
body: Ohhh, ty!


Tags: confluence-server

server
Why does my space no longer exist?
Asked by Omono Ukpoma:

Hi,

I haven't logged into my space for a while now and I can't find it online. I never got any notification that it would be deactivated and there's a lot of important information on there. How do I recover it?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Omono Ukpoma](/t5/user/viewprofilepage/user-id/5229189)

If you are referring to a space inside a confluence cloud instance, then you can refer to your IT, in order to find the confluence admin. Deletion of a space can usually be tracked via audit logs:

![space deleted.png](https://community.atlassian.com/t5/image/serverpage/image-id/259848iD09B524DA019EA59/image-size/large?v=v2&px=999 "space deleted.png")

If the space isn't deleted it can be archived. In this case you will find it under archive categories when viewing all projects.

If you now are talking about deletion of a confluence cloud instance (and not a space), you should have gotten an email from Atlassian. To be precise, you must have gotten at least 2 emails about deletion.

comments: author: Omono Ukpoma
body: Yes I'm referring to the confluence cloud instance. I searched my inbox and don't see any email about it's deletion. Is there a way I can retrieve it?


author: Alex Koxaras _Relational_
body: Email must have been sent out to the email account associated with the atlassian id. If you had two email addresses login in to that instance, then perhaps you should check the other. If it's a free instance, you can't contact the atlassian support directly. Are you on a paid plan?


author: Omono Ukpoma
body: Hi apologies, I'll provide more information. It's a personal space and the site name is scoolhub. I am the only one on it


author: Mohamed Benziane
body: Hi,

Welcome to the community

Is it a personal space ? If no, can you ask your admin to try to find it. Are you the only one to do not have access ?


author: Mayur Jadhav
body: Hello [@Omono Ukpoma](/t5/user/viewprofilepage/user-id/5229189) ,

Welcome to the Atlassian Community!!

Are you talking about your confluence site ?? Could you please share more information or screenshot so that it will be easy for us to understand and provide you the right solutions.

Regards,  
Mayur


Tags: cloud

confluence-cloud
Je n'ai plus acc?s ? Confluence, que faire ?
Asked by MARCELIN GABRIEL:

Je n'ai plus acc?s ? Confluence.

Voici le message d'erreur lorsque j'essaye d'aller sur une page de confluence:

Op?ration non autoris?e {#toc-hId--465201182}
---------------------------------------------

Vous n'avez pas l'autorisation d'effectuer cette op?ration.

Pouvez-vous m'aider ?

Je vous remercie d'avance.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@MARCELIN GABRIEL](/t5/user/viewprofilepage/user-id/5229114) ,

you need to contact an Org/Space Admin within your company and ask to provide you grants to access that page.

Fabio
JSM users cant see issue via Jira Macro in Confluence
Asked by Normann P_ Nielsen _Netic_:

I guess the Question states the problem:

JSM users cant see issue via Jira Macro in Confluence

Via the App Link - and since they dont have a Jira license, the Macro fails:

![Screenshot 2023-05-26 at 13.02.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/259751iC5033F9F6D79678E/image-size/large?v=v2&px=999 "Screenshot 2023-05-26 at 13.02.10.png")


Answers:
author: Florian Bonniec
body: Hi [@Normann P_ Nielsen _Netic_](/t5/user/viewprofilepage/user-id/664692)

This use case is documented [here](https://confluence.atlassian.com/confkb/jira-issuefilter-macro-access-requirements-for-customers-of-a-service-management-portal-1142248117.html).

Reagrds

comments: author: Normann P_ Nielsen _Netic_
body: Sure, its documented, but not really realitic to use option 1. I will not set is as described, our Jira is public.

Options 2 - costs money and its quite "stupid" as users also gain real jira access.

So I was hoping for some god hints or perhaps an App, that solves the issue somehow...

Option 3 ? Atlassian fixing it, and perhaps update the jira macro a bit...


author: Rina Nir
body: [@Normann P_ Nielsen _Netic_](/t5/user/viewprofilepage/user-id/664692)

I am the product manager for [Jira Snapshots for Confluence](https://marketplace.atlassian.com/apps/1225123/jira-snapshots-for-confluence?tab=overview&hosting=cloud) . We have customers using our App to address precisely your use case.

With this app, everyone with access to the Confluence page sees the same view, no matter what their Jira access is (or even if they do not have a Jira license).

The App is available both for Cloud and DC. If you need a server license contact our support desk (support@radbee.com)

I hope this helps,

Rina


author: Normann P_ Nielsen _Netic_
body: Hi [@Rina Nir](/t5/user/viewprofilepage/user-id/547571)

We will take a look at it, but i doubt that I will get $12000 for the purchase. But we will take a look, thanks :-)

BR,

Normann


Tags: confluence-server

server
How to override text in confluence cloud
Asked by Arati Vilas Gavade:

How to override text in cloud. While making templet Once we type text the line should be override. it should not look like text. Please check the below and how to add link of Jira macro it should not show the link of issue instead of that it should show below line link to Jira epic.![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/259722iA0BA0C5553758708/image-size/large?v=v2&px=999 "Capture.PNG")snip.

You can check in some preefined templete also e.g All hands meeting in each table after bullet we can override the text.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Arati Vilas Gavade](/t5/user/viewprofilepage/user-id/5172541) ,

currently, placeholder text can not be selected. There is an open request for that <https://jira.atlassian.com/browse/CONFCLOUD-67333>

Hope this helps,

Fabio


author: Ivan Lima
body: Hey [@Arati Vilas Gavade](/t5/user/viewprofilepage/user-id/5172541), these are placeholders and only visible when editing a page created from a template. It's used to provide instructions; therefore, it doesn't get pre-populated. In this case, you need to insert the actual data. You should be able to overwrite it by start typing your text.


Tags: cloud

questions-for-confluence
How I can find exported space file in Confluence server?
Asked by Jason Liu:

I exported two Confluence spaces. When I clicked download here button, one of them went to another page and showed 403 error. Another one began to download but it failed. So I want to know if I can get the file in the server. Or if there's any other way.![space 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/259682iEEE315CF857FAC9F/image-size/large?v=v2&px=999 "space 1.png")![space 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/259683iC1C260DCD21FE636/image-size/large?v=v2&px=999 "space 2.png")


Answers:
author: Tansu Akdeniz
body: Hi [@Jason Liu](/t5/user/viewprofilepage/user-id/4567629)

Please check [403 Forbidden When Accessing Direct Link To Content Export](https://confluence.atlassian.com/confkb/403-forbidden-when-accessing-direct-link-to-content-export-1082269611.html) page.

comments: author: Jason Liu
body: Hi Tansu, I'm the one who did the export. It went to the error 403 page at the first time I click the download here button. Also for the file couldn't be downloaded, do you have any idea? Is there a way to find the file in Confluence server?


Tags: confluence-server

server
Is there a search tool that can only search for label in Confluence?
Asked by Hilal Ko?er:

Hello,

I want to search content by label with label searching tool if it is possible. I know that I can search content by label by using "labelText:" prefix but I don't want to write "labelText:" prefix everytime I search content. So, is there a search tool that can only search for label?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Hilal Ko?er](/t5/user/viewprofilepage/user-id/5228980) welcome to community!

If you are indeed on Confluence Server, it looks like the[macro that allowed you to customize a search as been deprecated](https://confluence.atlassian.com/doc/search-results-macro-139511.html).

If you are on Confluence Cloud, you can configure the search macro like in this screen capture where I'm adding a filter by label.

![Confluence search macro customization.png](https://community.atlassian.com/t5/image/serverpage/image-id/259782iB32DA19DE0E27BF3/image-dimensions/261x415?v=v2 "Confluence search macro customization.png")

comments: author: Hilal Ko?er
body: Thank you for your answer


author: Manoj Gangwar
body: I think the real issue here is that search in Confluence is very much a black box. There should be some way to configure it, and apply your own custom weighting to match the needs of your organization.

comments: author: Hilal Ko?er
body: Thank you for your answer, so do you know how can i configure it?


Tags: confluence-server

server
?????????7.13??????????????????2023-8-16??????????
Asked by yang yong:

![WechatIMG851.png](/t5/image/serverpage/image-id/259675i9033690E793AD1C6/image-size/large?v=v2&px=999 "WechatIMG851.png")![WechatIMG720.jpeg](/t5/image/serverpage/image-id/259664i427D439B503FCD97/image-size/large?v=v2&px=999 "WechatIMG720.jpeg")


Answers:
author: Ollie Guan
body: Hi [@yang yong](/t5/user/viewprofilepage/user-id/5228850) ,

???????????

<https://community.atlassian.com/t5/Confluence-discussions/%E5%85%B3%E4%BA%8Econfluence%E7%89%88%E6%9C%AC%E6%8E%A5%E8%BF%91%E5%AF%BF%E5%91%BD%E7%BB%88%E6%AD%A2%E6%9C%9F/td-p/2371616>


Tags: language-zh