Cambio de estado y Check de ''listo''
Asked by Alexis Nahuel Gonzalez:

?Buen d?a para todos! Consulta, c?mo es posible automatizar un proyecto en JIRA para que ante el cambio de estado a ''Cerrado'' el check de ''Listo'' aparezca por defecto de esa manera y no ''Sin Resolver'' como aparece.

![Captura.PNG](/t5/image/serverpage/image-id/331863iEBA083C9385A0C25/image-size/large?v=v2&px=999 "Captura.PNG")


Answers:
author: Trudy Claspill
body: Hola,

No estoy seguro de haber entendido tu pregunta. Mi falta de comprensi?n podr?a deberse a que uso una aplicaci?n de traducci?n porque no hablo espa?ol.

?Est? preguntando qu? se debe hacer para que aparezca la marca y el valor verdes aqu? cuando cambia el estado del problema a "Listo" (o cualquier otro estado de color verde)?

![Screenshot 2024-06-26 at 12.33.16?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331950iB83952B12F29F7D5/image-dimensions/334x125?v=v2 "Screenshot 2024-06-26 at 12.33.16?PM.png")

La flecha rosa y el cuadro identifican el campo Resoluci?n del problema. Nunca debe incluir expl?citamente el campo Resoluci?n en las pantallas Ver o Editar problema. Siempre que ese campo se incluya en una pantalla, el usuario deber? seleccionar un valor. El ?nico momento en que ese campo debe tener un valor es cuando el problema pasa al estado "hecho"/verde. De lo contrario, el campo deber?a estar vac?o. Si el campo est? realmente vac?o, no aparecer? en esa ?rea en absoluto, as?:

![Screenshot 2024-06-26 at 12.38.53?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331951i429F37F3EE8B37E8/image-dimensions/244x108?v=v2 "Screenshot 2024-06-26 at 12.38.53?PM.png")

Si ve alg?n texto en esa ?rea, eso indica que se ha configurado el campo Resoluci?n. No importa cu?l sea el texto real. Incluso puede decir "Sin resolver", pero el hecho de que se muestre texto indica que es el valor almacenado en el campo.

Para configurar el campo Resoluci?n, debe modificar las transiciones de flujo de trabajo que pasan al estado "hecho"/verde.

![Screenshot 2024-06-26 at 12.42.00?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331952i2542426E89A0E077/image-dimensions/338x218?v=v2 "Screenshot 2024-06-26 at 12.42.00?PM.png")

Modifica cada una de estas transiciones para incluir una funci?n de publicaci?n para configurar el campo Resoluci?n.

![Screenshot 2024-06-26 at 12.45.04?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331953iB802ED8D01D29138/image-dimensions/408x338?v=v2 "Screenshot 2024-06-26 at 12.45.04?PM.png")

Tambi?n debe modificar las otras transiciones para incluir una funci?n de publicaci?n para borrar el campo Resoluci?n, si permite que los problemas pasen de estados "hecho"/verde a otros estados.

![Screenshot 2024-06-26 at 12.45.44?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331954i15F0196A4C0BFB4D/image-dimensions/423x213?v=v2 "Screenshot 2024-06-26 at 12.45.44?PM.png")

Puede obtener m?s informaci?n sobre la configuraci?n del flujo de trabajo aqu?:

<https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/>

---

Hello,

I'm not sure if I understand your question. My lack of understanding could be due to using a translation application because I don't speak Spanish.

Are you asking what needs to be done to make the green check and value here when you change the issue status to "done" (or any other green colored status)?

![Screenshot 2024-06-26 at 12.33.16?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331950iB83952B12F29F7D5/image-dimensions/334x125?v=v2 "Screenshot 2024-06-26 at 12.33.16?PM.png")

The pink arrow and box are identifying the Resolution field for the issue. You should never have the Resolution field explicitly included in your View or Edit Issue screens. Whenever that field is included in a screen the user will be required to select a value. The only time that field should have a value is when the issue is transitioned to a "done"/green status. Otherwise the field should be empty. If the field is truly empty it will not show up in that area at all, like this:

![Screenshot 2024-06-26 at 12.38.53?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331951i429F37F3EE8B37E8/image-dimensions/244x108?v=v2 "Screenshot 2024-06-26 at 12.38.53?PM.png")

If you see any text in that area, that indicates the Resolution field has been set. It does not matter what the actual text is. It may even say "Unresolved", but the fact that text shows at all indicates that is the value stored in the field.

To set the Resolution field you need to modify the Workflow Transitions that go to "done"/green statuses.

![Screenshot 2024-06-26 at 12.42.00?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331952i2542426E89A0E077/image-dimensions/338x218?v=v2 "Screenshot 2024-06-26 at 12.42.00?PM.png")

You modify each of these transitions to include a Post Function to set the Resolution field.

![Screenshot 2024-06-26 at 12.45.04?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331953iB802ED8D01D29138/image-dimensions/408x338?v=v2 "Screenshot 2024-06-26 at 12.45.04?PM.png")![Screenshot 2024-06-26 at 12.45.44?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331954i15F0196A4C0BFB4D/image-dimensions/423x213?v=v2 "Screenshot 2024-06-26 at 12.45.44?PM.png")

You also need to modify the other transitions to include a Post Function to clear the Resolution field, if you allow issues to transition from "done"/green statuses back to other statuses.

You can learn more about workflow configuration here:

<https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/>
> Status change and ''ready'' check
>
> Good day to all! See how it is possible to automate a project in JIRA so that when the status changes to ''Closed'' the ''Ready'' check appears by default that way and not ''Unresolved'' as it appears.


Tags: cloud

jira-cloud