youngmon/atlassian-qna huggingface dataset:
Frequent crashes in SourceTree on Mac OS 10.15.7 after upgrading to 4.1.2
Asked by Andrew McDonald:

I recently upgraded to the newly released SourceTree 4.1.2 on my MacBook running Catalina 10.15.7. The app now frequently crashes, several times per day. This didn't happen prior to the upgrade. Is there a known issue in the latest release?


Answers:
author: Andrew McDonald
body: I see version 4.1.3 has just been released with this in the release notes:
> Application crashes when perform push/pull/rebase action after Sourcetree was working for hour

Fingers crossed!


author: David at David Simpson Apps
body: This looks to be the same as [this answer](https://community.atlassian.com/t5/Sourcetree-questions/After-upgrade-Sourcetree-4-1-3-Mac-crashes-when-you-interact/qaq-p/1781947#M39247):  

Steps are:

1. Uninstall Sourcetree
2. Delete \~/Library/Application\\ Support/Sourcetree
3. Reinstall Sourcetree

Maybe you can just get away with closing Sourcetree and deleting it's application support directory ?

comments: author: Andrew McDonald
body: Thanks [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462) . I'll try just deleting the folder first and see if that works. Would be nice to have someone from Atlassian comment on all this, if they're around. Seems like they should have plenty of info on the problem from the crash reports they're presumably receiving through the Apple system.


Tags: crash

mac
Error: remote: Invalid username or password fatal: Authentication failed for 'https://bitbucket.org
Asked by ??????:

When I tried to connect SourceTree to bitbucket, a login and password entry window was displayed, I accidentally entered the wrong password and clicked the "Remember data" checkbox, after that, when I try to clone the bitbucket repository, I get the following error


Answers:
author: Mark C
body: Hi [@??????](/t5/user/viewprofilepage/user-id/4507584),

Welcome to the community.

To refresh your SourceTree credential, you can follow the below steps:

1. Firstly reset your password using this link - <https://id.atlassian.com/login/resetpassword>
2. Ensure you are able to login to Bitbucket Cloud - <https://bitbucket.org>
3. Clear stored credentials on your machine  
   **Windows** : Navigate to Credential Manager and clear stored credentials related to Bitbucket Cloud.  
   **Mac OS X**: Navigate to Keychain Access and clear stored credentials related to Bitbucket Cloud
4. In your SourceTree app, on the tool bar click "Tools" \>\> click "Options"
   * On the "Options" window click "Authentication" tab
   * Identify stored credentials to Bitbucket Cloud and remove them.
5. Once this is done, try to login to perform a git operation authenticating to Bitbucket Cloud once again.

Hope it helps and let me know how it goes.

Regards,  
Mark C


Tags: bitbucket

bitbucket-cloud

cloud
Error Autenticaci?n
Asked by Sergio Pin?s:

Hola, recientemente he tenido un problema al intentar clonar un repositorio en mi ordenador, al principio si me dejaba pero de repente me dej? de funcionar y me mostraba un mensaje de error (Access Denied)

![Captura.PNG](/t5/image/serverpage/image-id/155181i3D4E424769312FC2/image-size/large?v=v2&px=999 "Captura.PNG")

Si lo hago por comandos si que me deja, pero desde el apartado gr?fico no, tengo mi cuenta vinculada con el mismo correo y todo a la del gitlab. Qu? puedo hacer? Desde Git ya me han dicho que tengo los permisos correctos


Answers:
author: Sergio Pin?s
body: Ya he solucionado el problema, se trataba de un error de usuario, a pesar de reinstalar el sourcetree he tenido que borrar unos archivos manualmente de la siguente ruta: **C:\\Users\\USERNAME\\AppData\\Local\\Atlassian\\SourceTree,**en esa ruta se almacenan archivos de contrase?as y usuarios, los cuales he tenido que borrar para que el sourcetree de nuevo me los preguntase y lo volviera a configurar al volver a iniciarlo.

comments: author: Muhammad Nur Afiq Bin Radzizul
body: gracias, resolvio mi problema


author: Rodrigo Huxley
body: Podr?as dar el nombre del archivo a borrar. Estoy en la ruta pero no s? en qu? carpetas ni que archivos son los que debo borrar.


author: Nespii
body: La ruta donde est?n los ficheros es **C:\\Users\\USERNAME\\AppData\\Local\\Atlassian\\SourceTree** en la que USERNAME es tu nombre de usuario de Windows, la carpeta AppData es una carpeta oculta por lo que tendr?s que habilitar la opci?n para verla.

Una vez llegues a esa ruta los ficheros que tienes que borrar son el passwd que almacena las contrase?as y el userhosts que almacena el usuario.

Cuando los hayas eliminado solo tienes que volver a abrir SourceTree y te volver? a pedir las credenciales.

Un slaudo!


author: Rodrigo Huxley
body: La respuesta es genial pero la necesito para mac. Pongo visibles los archivos ocultos pero no tengo ninguno de nombre passw, puede ser que en mac cambie el nombre?


Tags: atl-gruland
Does sourcetree develop an interface externally? You can pull and execute the code and execute some
Asked by huangfengquan:

I am a front-end developer. Every time I pull new code from the warehouse, I need to manually execute yarn / NPM install to update my installation dependencies.

I wonder if sourcetree provides an interface for developers to perform some custom operations


Answers:
author: Nic Brough -Adaptavist-
body: Sourcetree is a "client" application - it's a front end looking at a service that provides some functions. It's the wrong place to be looking at doing custom operations because it is already a custom operation itself.

You should be looking to code for your custom operations directly against the service, not one of its clients.
Terminal Window Not Launching after Clicking Terminal button
Asked by Amit Cool:

Dear Sir,

Could you please help me to launch terminal window from source tree where we can put git command also .I have did many time uninstall and install process but no action triggered after clicking terminal button in source tree.

![](https://img-c.udemycdn.com/redactor/raw/q_and_a/2021-07-17_18-16-13-ff953c64417205d851c4f8ec6a1fd018.JPG)

Thank You![Terminal window issue.JPG](/t5/image/serverpage/image-id/154014i287B2DAD7A5FEF79/image-size/large?v=v2&px=999 "Terminal window issue.JPG")

Amit Gupta


Answers:
author: Jochen Reinschl?ssel
body: Updating to 3.4.5 fixed that issue for me.

Had to get it from the website directly, as it was not available via autoupdate yet...

comments: author: Amit Cool
body: Thank you for sharing your experience with valuable time .How to get source tree 3.4.5 version .I have source tree as 3.4,4 version there is no option for auto update and also do we need to uninstall old version for getting latest 3.4.5 version with installation. Could you guide me all steps that will great help to me?


Tags: windows
PuTTYgen included out-of-date (0.70.2-Sourcetree vs. latest 0.76)
Asked by Ying-Chieh Liao:

I have the latest sourcetree (3.4.5), but the puttygen included is outdated (0.70.2-Sourcetree)

I just download the latest puttygen (from putty official site), which is 0.76

I got a "PuTTY key format too new" error message when I want to import my SSH key


Answers:
author: jvmbatista
body: Besides always being outdated(an update option like the git one would be nice) for a few versions now, the win32 installer updates to win64 binaries and that will render sourcetree useless until you manually swap the files


Tags: pageant

ssh
cannot pull/push requests
Asked by neethuprasad:

I cannot connect to bitbucket using sourcetree, when even i try to push something the above error occured. i have also tried to change the atlassian password. but not worked.

my source tree version is 3.4.5

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags origin master:master  
fatal: TaskCanceledException encountered.  
A task was canceled.

fatal: TaskCanceledException encountered.  
A task was canceled.

remote: Too many invalid password attempts. Log in at <https://id.atlassian.com/> to restore access.  
fatal: unable to access '[https://bitbucket.org/\*\*\*/](https://bitbucket.org/***/)': The requested URL returned error: 403  
Pushing to \*\*\*  
Completed with errors, see above.


Answers:
author: Claudio Gonzalez
body: Hi [neethuprasad](/t5/user/viewprofilepage/user-id/4495928).

You need edit config file into .git directory and edit url line.

![Screen Shot 2021-07-29 at 17.25.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/153664i7FD72C91376A647F/image-size/large?v=v2&px=999 "Screen Shot 2021-07-29 at 17.25.54.png")

    https://user:pass@bitbucket.org

Other best way is use ssh-key. Please check <https://support.atlassian.com/bitbucket-cloud/docs/set-up-an-ssh-key/>
How to add jira ticket filter with all issues mentioned in a confluence page
Asked by Bonny Antony:

Need to add a button like this that summarizes all the jira tickets mentioned in a confluence page   

![image.png](/t5/image/serverpage/image-id/333448i8E8FBE572F1DF72F/image-size/large?v=v2&px=999 "image.png")  


Answers:
author: Fadoua
body: [@Bonny Antony](/t5/user/viewprofilepage/user-id/5535912)

Welcome to the Atlassian Community!

Confluence out of the box doesn't have a button for Jira Filters. May be you will need to use a plugin to achieve the outcome you are looking for or a script.

Let me know if you have a question.

Best,

Fadoua


Tags: cloud

confluence-cloud
Public Access Inquiry
Asked by jacksparrow:

Hello,

We are currently using the paid service. We have been sharing Confluence pages by setting them to public access. However, today we suddenly encountered an issue where the public access setting is not working, causing inconvenience.

Could you please check if there is a problem with the public access settings for sharing pages?   

Thank you.  

<br />

![20240704_095923.png](https://community.atlassian.com/t5/image/serverpage/image-id/333416i1FE4C47911A3386F/image-size/large?v=v2&px=999 "20240704_095923.png")

Even with full permissions, the public access setting is not working.


Answers:
author: Luis Pellacani
body: Hey [@jacksparrow](/t5/user/viewprofilepage/user-id/5535753) ,

Welcome to Atlassian Community.

The Public Links feature must be enabled (in the screenshot you shared, [here are the steps](https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/)) and further configuration is required on spaces that will allow Public Links ([here are the steps for that](https://support.atlassian.com/confluence-cloud/docs/set-up-and-manage-public-links/#Allow-public-links-in-a-specific-space)).

If that feature was enabled in the past, you can check [Confluence's Audit Logs](https://support.atlassian.com/confluence-cloud/docs/view-the-audit-log/) for more details on who and when disabled it. The records should be displayed as "Public links site settings disabled" or "Public links site settings enabled".

I hope this helps. :)

Cheers,

Luis Pellacani


author: Brant Schroeder
body: [@jacksparrow](/t5/user/viewprofilepage/user-id/5535753) Welcome to the Atlassian community

You should review your settings <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/> and <https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/> to make sure it is setup properly.


Tags: cloud

confluence-cloud
Unable to determine length of array in a Velocity User Macro ?
Asked by Garry May:

This should be a really simple thing to do - determine the length of an array in Confluence/Velocity - but I'm struggling to figure it out!

I've tried 3 ways to find the length of an array (shown below) and the only way that works is via Method 3 (a horrible loop?)

N.B. the $list is a reference to (hopefully) the [ListTool](https://velocity.apache.org/tools/1.3/javadoc/org/apache/velocity/tools/generic/ListTool.html) library, is it included in Confluence's version of Velocity? If not, how can I add it?

Can someone slap me upside the head and tell me what's wrong here?

Thanks

**The Example Code**

```
#set($keys = "AAA,BBB,CCC,DDD") 

## Method 1
#set($arrayKeys = $keys.split(",")) 
#set( $countBySize = $arrayKeys.size() ) 

## Method 2
#set( $countbyList = $list.size($arrayKeys)) 

## Method 3
#set($countByKeys = 0) 
#foreach ($key in $arrayKeys) 
   #set($countByKeys = $countByKeys + 1) 
#end
```

**The Results as Rendered**

![vm-code-array-size.jpg](/t5/image/serverpage/image-id/333412i675B854ACD98A48A/image-size/large?v=v2&px=999 "vm-code-array-size.jpg")

*N.B. numKeys in the table should be countByKeys*


Answers:
author: Adriian Semotiuk
body: Hello [@Garry May](/t5/user/viewprofilepage/user-id/363490) ,   
First of all Velocity Templates supports arrays as type of variable , so you can initialize array as this, so you would not be splitting string into array

```
#set($array = ["AAA","BBB","CCC","DDD"])
```

And since Velocity Template supports interaction with Collection API [VTL Reference](https://velocity.apache.org/engine/devel/vtl-reference.html#ifelseifelse-output-conditional-on-truth-of-statements) , we can use method size() on all Collection classes, so code like this should work

```
#set($array = ["AAA","BBB","CCC","DDD"])
Size of an array: $array.size()
```

Hope this will resolve your issue

comments: author: Garry May
body: Hi Adriian, thanks for getting back to me. The probably I have is a bit misleading in that I'm getting a comma separated string of keys from a User Macro parameter, i.e. a single string like "A,B,C" which is different to how you've initialised your array. I use the split function to return the array of keys....but the subsequent call to the size() function doesn't seem to be recognised when I evaluate it? What am I missing?

The split function returns ($arrayKeys, as per the table of results)

"\[Ljava.lang.string:@xxxxx" Is this an array reference or simple a long string?

Thanks


Tags: confluence-data-center

confluence-server

data-center

server

velocity
Question about permissions to guest users.
Asked by Abhay Patil:

This is about the external (guest) users where every guest gets access to only one space. If I put all guest users in one space - can I have multiple folders in that space and have each folder accessible to a subset of users?  
For example let's say I have Guest-Space, and two guests g1 and g2. I wish to create folder1 and folder2 and grant access to folder1 to only g1 and folder2 only to g2. Is that possible?


Answers:
author: Kristian Klima
body: Hi [@Abhay Patil](/t5/user/viewprofilepage/user-id/3203231)

I guess you can play with page restrictions - basically restricting sections/pages to specific users.

You may try creating 'subsets' of user groups from specific guests (and then restrict pages to those specific groups.

Or, you can create multiple spaces - G1 and G2 - then assign specific guests to specific spaces.

comments: author: Abhay Patil
body: Thanks. I need to create only one space because I need a "folder" that both g1 and g2 access and also a folder only for g1, and another only for g2. I can't use spaces because a guest can have access to only one space.

And now I understand that I need to use pages as folders - as pages can have sub pages.


Tags: cloud

confluence-cloud
The public link switch in Confluence is not enabled.
Asked by ???:

<https://mypage.atlassian.net/wiki/admin/permissions/global?tab=public-links>

None of the global settings in the above locations enable public links.


Answers:
author: Ollie Guan
body: Hi [@???](/t5/user/viewprofilepage/user-id/5535746) ,

The incident has affected the public link and the Confluence Mission control.

<https://confluence.status.atlassian.com/>

comments: author: ???
body: Hi, [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)   
Thank you for your response.  
It was an Atlassian issue!!!  
The issue is now fully resolved?


author: Aaron Pavez _ServiceRocket_
body: Hi [@???](/t5/user/viewprofilepage/user-id/5535746)

What do you see when you go to /wiki/admin/permissions/global?tab=public-links?

Can you hover over the Allow public links on this site? What's the message?

Is your instance free or paid?

Once enabled, you can set the permissions on/off per space in the space permissions:

<https://support.atlassian.com/confluence-cloud/docs/set-up-and-manage-public-links/>

Regards

Aaron

comments: author: ???
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333417i2665C2868F385AAA/image-size/large?v=v2&px=999 "image.png")

Hi, [@Aaron Pavez _ServiceRocket_](/t5/user/viewprofilepage/user-id/4482404)

Thank you for your response.  
Please understand that I'm using the Korean version, so the text is displayed in Korean.  
We are using the cloud standard version.  
I click the public link setting switch hard, but nothing happens


Tags: cloud

confluence-cloud
Documentation
Asked by Emmanuel_A:

Just got confluence,

ready to get stuck into it, does anyone have some key tips to share about setting up a good confluence structure?


Answers:
author: Fadoua
body: Hi [@Emmanuel_A](/t5/user/viewprofilepage/user-id/5506342)

I am not adverstising for any company. However this partner's tips for nicely designed Confluence pages have been very helpful. I hope you will like them too. They have more than the link I will be sharing:

<https://www.k15t.com/rock-the-docs/misc/how-to-make-beautiful-pages-in-confluence>

Let me know if you have any questions.

Best,

Fadoua


Tags: cloud

confluence-cloud
Key pointers
Asked by Emmanuel_A:

Can anyone please share there most important tips to starting with confluence,

we just got it, and would love to hear the communities' recommendations before we start?


Answers:
author: MJ Valencia (draw.io)
body: Hi Emmanuel!

Confluence is awesome for collaboration and documentation, here are some of my favorite tips (hope they're useful):

* Make sure to create spaces for different teams or project so that your content stays organized and things are easy to find.
* They have really cool templates for things like meeting notes, project plans, and more. I've found they save time and provide structure.
* Integrate with other tools depending on your needs. For things like visualization, draw.io integrates seamlessly. There's also Trello, Jira, etc.
* Use macros! There's options for calendars, diagrams, task lists, etc. I find these make documents not *just*documents and keeps them dynamic and more useful.

Hope these are helpful!

comments: author: Abigail Newton
body: I would also add don't allow project work to be in private spaces


author: MJ Valencia (draw.io)
body: That's a good one too, definitely a worthy addition!


author: andy_smulders_marel_com
body: I would suggest to start with a couple of **small videos** from **Atlassian University on Youtube** :  
<https://www.youtube.com/playlist?list=PLaD4FvsFdarTASr5JEeE9uifLIb1NiaWZ>  
Scroll down to the bottom for the Confluence videos(starting at video 51)  

Also Atlassian University supports with**free e-learning** :  
learning path Get started with Confluence which maybe very helpful if you are a beginner:  
<https://university.atlassian.com/student/collection/850385/path/1083904>

Other tips to get started:

1. Start with a structure for your space:
   * Who is your audience
   * What information do you want to share
2. Remember structure and content is setup with pages
3. Use templates to keep your content consistent  
   1. default templates
   2. create you own template
4. Don't know what you want to write, ask AI as an inspiration source

Confluence is a great tool to create documentation, knowledge base and a starting point for teams to collaborate.

If you are using Jira, it even becomes more interesting. Manage your tasks to get your work done in Jira and document project information, release notes in Confluence.


author: Arist?teles Quintanar
body: Hello Emmanuel!  
For me there's only one important tip; create your space and play with it! ... Follow the "first steps" tutorial and then just click wherever you want. Confluence is a very powerfull tool, but you have to loose the fear to use it!

Then, enjoy it!

Regards,  
Aris


author: Wayne_Reilly
body: Set up your Spaces, users and the groups to manage who has access to what. The best thing I've found is to promote it as much as possible and share some of the free training links. Confluence is an area where each business unit own their own space and pages so the more they know themselves how to create them the better they will do and the more they will use it.
Link to jira tickets dont work
Asked by Diego Mercado:

Hello!

Until a few weeks ago, when I pressed Ctrl+K on a text and then searched by the ID of a Jira ticket, Confluence gave me the option to see results from Confluence or Jira to link. Now, only Confluence pages appear, and I can no longer search and link Jira tickets from the menu that opens with Ctrl+K. Was there a change, or am I missing some configuration?


Answers:
author: Diego Mercado
body: idk what happen but now the jira tab is in the link menu. Sorry for the question


author: Luis Pellacani
body: Hey [@Diego Mercado](/t5/user/viewprofilepage/user-id/5535666) ,

Welcome to Atlassian Community.

No worries at all. If you happen to encounter further issues, just let us know. :)

Cheers,

Luis Pellacani


Tags: cloud

confluence-cloud
Summarise meeting notes
Asked by Smitha Joseph:

I don't have CoPilot enabled in my teams (approval needed). Is there an easy way (similar to using copilot) to create meeting notes without much effort or having to record each conversation?


Answers:
author: Brant Schroeder
body: [@Smitha Joseph](/t5/user/viewprofilepage/user-id/5524135) Unfortunately without CoPilot I am not aware of any other tool that will summarize a meeting in teams.

comments: author: Smitha Joseph
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Thank you trying to help me out


Tags: cloud

confluence-cloud

jira-software
Is the guest access availaible in "Standard" plan?
Asked by Abhay Patil:

I have two questions - which are not explicitly addressed in the Atlassian documentation on the web.

Is the ability to add external users (guest) available in the "Standard" plan? Or is it only for Premium and Enterprise plans.

It is stated that the guests are free of charge (**up to 5 guests per paid user** ). Total number of users (paid + guests) can't exceed the current Confluence site. So, one needs to be withing the user limit of 50,000 for standard plan - and there is no such limit for other plans.


Answers:
author: Michel Neeser
body: Hi [@Abhay Patil](/t5/user/viewprofilepage/user-id/3203231)

Yes, the guest feature is also available in Confluence Standard, since a user in Confluence Standard is also a "paid user". The only limitation you have specifically with Standard is the 50k total users (as you mentioned).

Hope this helps!

comments: author: Abhay Patil
body: Great. Thanks a lot!


author: Abhay Patil
body: Deleted.


author: Barbara Szczesniak
body: [@Abhay Patil](/t5/user/viewprofilepage/user-id/3203231) In case you have additional questions, you can find information about the features available in each plan on the Confluence Pricing page: <https://www.atlassian.com/software/confluence/pricing>


author: Abhay Patil
body: Deleted.


Tags: cloud

confluence-cloud