Internal server error
Asked by Ray Zhang:

I followed this instruction to install Bamboo as a service on my REHL:

<https://confluence.atlassian.com/bamboo/running-bamboo-as-a-linux-service-416056046.html>,

but when I start service with bin/startup.sh as bamboo user, although service is running I got following messages on the page:

=====================

Internal server error {#toc-hId--1439458088}
--------------------------------------------

#### Go to... {#toc-hId-1749119323}

* [Site homepage](http://code.communitylearninghub.ca:8085/)

A system error has occurred - our apologies!

Please create a problem report on our **support system** at [https://support.atlassian.com](https://support.atlassian.com/contact/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. cut \& paste the error and system information found below
3. attach the **atlassian-bamboo.log** log file found in your application home.

We will respond as promptly as possible.  
Thank you!

**Version:** 6.8.1  
**Build:** 60805  
**Build Date:** Mar 13, 2019

#### Request information: {#toc-hId--58335140}

* Request URL: <http://code.communitylearninghub.ca:8085/bootstrap/selectSetupStep.action>
* Scheme: http
* Server: code.communitylearninghub.ca
* Port: 8085
* URI: /bootstrap/selectSetupStep.action
* Context path:
* Servlet path: /bootstrap/selectSetupStep.action
* Path info:
* Query string:

**Stack Trace:**

```
java.util.EmptyStackException	at java.util.Stack.peek(Stack.java:102)	at com.atlassian.bamboo.setup.DefaultSetupPersister.getCurrentStep(DefaultSetupPersister.java:122)	at com.atlassian.bamboo.setup.DefaultSetupPersister.configureSetupSequence(DefaultSetupPersister.java:180)	at com.atlassian.bamboo.setup.DefaultSetupPersister.getSetupStack(DefaultSetupPersister.java:144)	at com.atlassian.bamboo.setup.DefaultSetupPersister.getCurrentStep(DefaultSetupPersister.java:122)	at com.atlassian.bamboo.ww2.actions.setup.SelectSetupStepAction.execute(SelectSetupStepAction.java:22)	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)	at java.lang.reflect.Method.invoke(Method.java:498)	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)	at ognl.SimpleNode.getValue(SimpleNode.java:258)	at ognl.Ognl.getValue(Ognl.java:470)	at ognl.Ognl.getValue(Ognl.java:434)	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:254)	at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:181)	at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.validateWorkflow(BambooWorkflowInterceptor.java:46)	at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.access$000(BambooWorkflowInterceptor.java:16)	at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor$1.call(BambooWorkflowInterceptor.java:29)	at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor$1.call(BambooWorkflowInterceptor.java:26)	at com.atlassian.bamboo.util.BambooProfilingUtils.withUtilTimerStack(BambooProfilingUtils.java:35)	at com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.doIntercept(BambooWorkflowInterceptor.java:26)	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:263)	at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.validate(BambooValidationInterceptor.java:42)	at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.access$000(BambooValidationInterceptor.java:12)	at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor$1.call(BambooValidationInterceptor.java:25)	at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor$1.call(BambooValidationInterceptor.java:22)	at com.atlassian.bamboo.util.BambooProfilingUtils.withUtilTimerStack(BambooProfilingUtils.java:35)	at com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.doIntercept(BambooValidationInterceptor.java:22)	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.atlassian.bamboo.ww2.interceptors.SimpleConversionErrorInterceptor.intercept(SimpleConversionErrorInterceptor.java:64)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.doIntercept(BambooXsrfTokenInterceptor.java:70)	at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:137)	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:201)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:101)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:160)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:175)	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at org.apache.struts2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:121)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:137)	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:99)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:167)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:203)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:196)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at com.atlassian.bamboo.ww2.interceptors.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:36)	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:249)	at org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:48)	at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:576)	at org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:79)	at org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:86)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.SessionCreationForAnonymousUserFilter.doFilter(SessionCreationForAnonymousUserFilter.java:40)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:30)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.ww2.StrutsPrepareFilter$1.doFilter(StrutsPrepareFilter.java:72)	at org.apache.struts2.dispatcher.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:92)	at com.atlassian.bamboo.ww2.StrutsPrepareFilter.handleRequest(StrutsPrepareFilter.java:46)	at com.atlassian.bamboo.ww2.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:38)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:72)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:84)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:19)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.LicenseFilter.doFilter(LicenseFilter.java:74)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:29)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.BambooCompressingFilter.doFilter(BambooCompressingFilter.java:39)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:40)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.ClickjackingAndMimeTypeSniffingPreventionFilter.doFilter(ClickjackingAndMimeTypeSniffingPreventionFilter.java:36)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.bamboo.filter.CookieCacheControlFilter.doFilter(CookieCacheControlFilter.java:49)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)	at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800)	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806)	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)	at java.lang.Thread.run(Thread.java:748)
```

=====================

If I do same thing with sudo command, bamboo service is working well.

Does any body has same issue?


Answers:
author: Daniel Santos
body: Hi [@Ray_Zhang](/t5/user/viewprofilepage/user-id/1220236)

It looks like Bamboo failing to load setup details, at least that is what I could understand from this stack trace.

Can you check if there are any permissions errors in the service **stdout** and **stderr** prior to the stacktrace you shared here?

<br />

If you have them, please:

1. Stop the service
2. Make sure you have all the Bamboo files owned by the user you configured to run Bamboo:

   ```
   chown -R bamboo <Bamboo_Home> <Bamboo_Install>
   ```

3. Start the service again

If you don't have permission issues, please share the first errors you see when the Bamboo service is trying to start up.

comments: author: Ray Zhang
body: It works now, thank you.

I only changed owner of home directory but did not change owner of install directory, that is why bamboo could not start successfully.


author: Daniel Santos
body: I'm glad it is working now! =\]