youngmon/atlassian-qna huggingface dataset:
How to enable values in jira sprint project checkbox
Asked by Denisa Hole?kov?:

Hi,

I would like to ask you, how to enable values in jira sprint project checkbox (for company managed projects)? It looks like it doesn't work (e.g. in printscreen below)....In project are existing sprints....

Thanks in advance

![5a3c4aca-b83a-43e2-91cf-a05d05cdb49c.png](https://community.atlassian.com/t5/image/serverpage/image-id/341010iB2913809FBDEEB74/image-size/large?v=v2&px=999 "5a3c4aca-b83a-43e2-91cf-a05d05cdb49c.png")


Answers:
author: Trudy Claspill
body: Hello [@Denisa Hole?kov?](/t5/user/viewprofilepage/user-id/4033721)

Can you provide your evidence that **active and/or future**sprints exist for that project? For example can you provide a screen image of the Scrum Backlog view for that project showing the project name in the upper left and the list of sprints?

comments: author: Denisa Hole?kov?
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) , yes, there is only one active sprint in this project. I am sending printscreen in attachment below. But we have the same problem also in another projects...![5f38764a-36f0-4cfc-8841-1246866f0d3e.png](https://community.atlassian.com/t5/image/serverpage/image-id/341074i1A8BF548A5208374/image-size/large?v=v2&px=999 "5f38764a-36f0-4cfc-8841-1246866f0d3e.png")


author: Trudy Claspill
body: Thank you for that additional information, Denisa.

Can you confirm that the sprint display was **created** in the same board you are viewing? A sprint will show in the board it where it was created, and also in any board that includes issues that have been added to the sprint.

Do other users get the same results that you see?

If you uncheck the filtering box and start typing in the sprint name, does it come up in the results? If so, it should show the board where it was created. Does that match the name of the board you are viewing?

![Screenshot 2024-08-09 at 4.13.58?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/341075i52AAB2DAA2864845/image-size/large?v=v2&px=999 "Screenshot 2024-08-09 at 4.13.58?PM.png")


author: Denisa Hole?kov?
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,

there is no information, where board was created.....

![1647748f-bc37-40d8-b54f-d0c6c04b4667.png](https://community.atlassian.com/t5/image/serverpage/image-id/341118i1D00F09741F67395/image-dimensions/529x331?v=v2 "1647748f-bc37-40d8-b54f-d0c6c04b4667.png")


author: Trudy Claspill
body: Another method you can use to find out the board in which a sprint was created is to use this REST API endpoint.

<https://developer.atlassian.com/cloud/jira/software/rest/api-group-sprint/#api-rest-agile-1-0-sprint-sprintid-get>

https://{your Jira URL}/rest/agile/1.0/sprint/{sprintId}

Remove the curly braces when you replace the values for your Jira URL and sprint Id.

The output will give you the ID of the agile board where the sprint was created. The ID of the board will be in the URL shown when you are viewing the agile board.


Tags: cloud

jira-cloud
Linking feature issues to linked issue
Asked by Alan Alder:

When i link an issue to a Feature i would like it to also link to the issues within that Feature, is there a way to do this via automation?

So issue 6631 is linked to the Feature which contains 4 tasks (6325,6326,6327,6328) so i need those 4 tasks to also link to issue 6631 via the Delivers link type.

![Untitled.jpg](/t5/image/serverpage/image-id/341005i4FCCAEB6FB315C0D/image-size/large?v=v2&px=999 "Untitled.jpg")


Answers:
author: Alan Alder
body: resloved


Tags: data-center

jira-data-center
How to JQL query "Maintenance Window" or "Freeze Window" created in change calendar
Asked by Yojana Joshi:

I have maintenance window / freeze window created in Change calendar. But I want to write JQL query so that I can save a "filter" for them. How can I do it?


Answers:
author: Lisa Forstberg
body: Hi [@Yojana Joshi](/t5/user/viewprofilepage/user-id/5373557) ,

Trying to understand your need here. Do you want a query for "Give me all changes that are currently planned in a window"?

A change window ( maintenance or freeze) isn't an attribute of an issue. The current options are to check the issue one by one and see if there are any conflicts in the risk summary tab or view the change calendar to see of we have overlapping issues with windows.

![Screenshot 2024-08-10 at 09.05.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/341084i91F8FA0C5F99F09B/image-size/large?v=v2&px=999 "Screenshot 2024-08-10 at 09.05.19.png")

I think this would be really neat but I haven't been able to find such a function in the [documented JQL functions here.](https://support.atlassian.com/jira-service-management-cloud/docs/jql-functions/) I think you should make a product suggestion to Atlassian.

Sorry not the answer you probably were looking for ;-)

all the best

Lisa

comments: author: Yojana Joshi
body: Thanks Lisa. I want to list only the "freeze windows" / "Change windows" defined in change calendar. I want to use this filter to display it in confluence calendar.

So yeah, going through one by one doesn't help as its about listing them separately for review by different people.


Tags: cloud

jira-cloud

jira-service-management
Is there a way to remove avatars on the Jira Board?
Asked by Shiv Kamal:

Wondering if there's a way to add / remove avatars from the Jira quick filter? Half these people aren't on my team and the ones who are are hidden under the +4

![Screenshot 2024-08-09 at 9.59.19?AM.png](/t5/image/serverpage/image-id/341000iF398F9A746374453/image-size/large?v=v2&px=999 "Screenshot 2024-08-09 at 9.59.19?AM.png")


Answers:
author: Michel Neeser
body: Hi [@Shiv Kamal](/t5/user/viewprofilepage/user-id/5564884) and welcome!

The only way to reduce the avatars list is to remove the issues assigned to the respective people from your board/backlog. Or in other words, the avatars shown in the filter represent the assignees of all issues in your board/backlog.

Hope this helps!


Tags: cloud

jira-cloud
Automation smart values for Jira Assets
Asked by Alex S:

Hi all,

I am trying to setup a simple automation to send an email alert when an object in Assets is deleted. I am referencing this article:

[Automation smart values - Assets \| Cloud automation Cloud \| Atlassian Support](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/)

The objects in question have an attribute titled "Workstation Name" and I am trying to call the individual field with {{object.Workstation Name}}, yet when the automation is triggered I get this error:

*Error rendering smart-values when executing this rule:*  
*Failed to get value for object.Workstation Name: Asset {{object.Workstation Name}}*  
This is a simple rule, just an email alert when an object is deleted. I just cannot wrap my head around why it can't pull the data.


Answers:
author: Alex S
body: Found my answer: [\[JSDCLOUD-10424\] Insights Automation: Required additional metadata when an object is deleted - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/JSDCLOUD-10424)


Tags: cloud

jira-cloud
AI to convert emails to JIRA Tasks (from Outlook)
Asked by Nisha Kanbi:

Is there a plugin to select certain (either automatically of hybrid auto /manual) for emails to be converted to JIRA tasks/Stories - tracking replies as comments in the task?


Answers:
author: Marc - Devoteam
body: Hi [@Nisha Kanbi](/t5/user/viewprofilepage/user-id/4393900)

I have to @agree with [@John Funk](/t5/user/viewprofilepage/user-id/7148)


author: John Funk
body: Hi Nisha - Welcome to the Atlassian Community!

I am not aware of any way for AI to create issues in Jira yet.


Tags: cloud

jira-cloud
Tickets not visible on chronology view
Asked by adurieux:

Hi,

I was used to use the chronology view to planify the epics and stories but since fiew days nothing appears any more on the chronology view.

All my tickets are still visible in the dashboard and backlog, just the chronolgy view is empty.

When I create a ticket from this view it says that My ticket has been created but can't be seen due to the filters parametered on the view. But ... no filter are parametered...so... I'm lost.

thanks for your help


Answers:
author: adurieux
body: Hi guys,

Thanks for your time ... I got the answer : the filter of my board was not showing "epics" !! Now I included it the chronologie view works again.

![Chronologie view.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/341169iBBF78E4EC88E13E9/image-size/large?v=v2&px=999 "Chronologie view.jpg")

Nice day !


author: William Calesco
body: [@adurieux](/t5/user/viewprofilepage/user-id/4230510)when you say 'dashboard and backlog' you might be using a board.  
In any case, we will need to see a screenshot to have more clarity, can you provide one?


author: John Funk
body: Hi [@adurieux](/t5/user/viewprofilepage/user-id/4230510) - Welcome to the Atlassian Community!

Can you share screenshot of what you are seeing so we can have better context?


Tags: cloud

jira-cloud
How to limit sprints in sprint field to dedicated project
Asked by G Ashok:

Hi Team

I especially appreciate the new spint field, which allows you to add an issue to a sprint as it is created.  

However, as you begin typing to discover your sprint, sprints from other projects appear, and because they frequently have the same name in multiple projects, it is impossible to identify which is correct.  

I don't think it makes sense to show sprints from other projects, therefore perhaps this can be resolved?  

<br />

<br />

I searched but found nothing, so I figured I'd start a thread about it.  


Answers:
author: Bryce Lord
body: Hi [@G Ashok](/t5/user/viewprofilepage/user-id/4839464) ,

When selecting the sprint from the sprint field, there should be a checkbox to "Only show sprints in this project". Selecting this will limit the sprints shown in the selection to only those within the project the issue is being created.  

For more information see the link here: [How to limit the Sprint field to only show active or future sprints in the current project](https://confluence.atlassian.com/jirakb/how-to-limit-the-sprint-field-to-only-show-active-or-future-sprints-in-the-current-project-1178864006.html)

Hope this helps!

comments: author: G Ashok
body: Hi Bryce Lord   

When you select the checkbox, sprints from other projects still show up. We were running into an issue where BAs from other projects were able to delete our sprints, add their stories to our sprints, etc.


Tags: cloud

jira-cloud
Cambio de informador - Reporter Change
Asked by Maximiliano Rojas:

Hola comunidad, queria saber si me pueden indicar como cambiar el informador, tengo el permiso asignado para el administrador y para mi usuario en particular, que tambien cuenta con el rol de admin, verifique en ayuda de permisos que algo no estuviese validado pero me indica todo ok. El campo informador se encuentra en el dise?o de incidencias.

?Que mas puedo verificar para que me deje realizar el cambio?

Gracias

Hello community, I wanted to know if you could guide me on how to change the reporter. I have the permission assigned to the administrator and to my user in particular, who also has the admin role. I checked the permission help to ensure nothing was preventing it, and it indicates everything is okay. The reporter field is located in the issues design.

What else can I check to allow me to make the change?

Thank you."


Answers:
author: Marc - Devoteam
body: Hi [@Maximiliano Rojas](/t5/user/viewprofilepage/user-id/5496057)

This can only be a permission issue.

Use the permission helper on the issue you want to change the reporter and see what the permission issue is.

Do you have the edit permission?

[https://\<your-instance-name\>.atlassian.net/secure/admin/PermissionHelperAdmin.jspa]()

comments: author: Maximiliano Rojas
body: Hi Marc, yes, i have permission :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340993i26B68199F5978574/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340994iBD5180A417A7F52D/image-size/large?v=v2&px=999 "image.png")


author: Marc - Devoteam
body: Hi [@Maximiliano Rojas](/t5/user/viewprofilepage/user-id/5496057) can you show what and where you want to change the reporter as the permissions seem to be fine.


author: Maximiliano Rojas
body: Sure, there:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340997iC94276EEB143DC0F/image-size/large?v=v2&px=999 "image.png")


author: Marc - Devoteam
body: Hi [@Maximiliano Rojas](/t5/user/viewprofilepage/user-id/5496057)

It might be set in the workflow that it's prohibited to change the editor.

Check properties set on the workflows statuses.


author: Maximiliano Rojas
body: Marc, i have not found any restriction in the workflow statuses properties:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340998iB2AF88ABD91CC318/image-size/large?v=v2&px=999 "image.png")


Tags: change

cloud

edit

issue

jira-cloud

reporter
Status should transition to completed only all the approves in the multi selector user filed Approve
Asked by Likhita:

Hello All,

We have scenario, like below could anyone help on it

1. We have workflow statues, while transitioning from "In Progress" to "Pending QA Approval" in between the transition will provide the approves names in multi user picker field.

2.From "Pending QA Approval" to "Completed" it should move only after all the approves either approved/rejected then only its should move to completed.

Can someone provide any suggestions or workarounds for this solutions please....


Answers:
author: Stefan Salzl
body: Hi [@Likhita](/t5/user/viewprofilepage/user-id/5304940)

unfortunately there is no such an approve feature (like in jira service management) in jira.

TBH I can?t think of any solution that can be done within the workflow/issue itself. Nevertheless there was kind of the same requirement at one of my customers. The way we solved it (which for me is the least complex and also the cleanest solution) as follows:

* add a seperate Sub-Task issue type (eg. approval)
* for each approver in the field a subtask is created and automatically assigned to each of them
* workflow is only allowed to change into next status when all these approval SubTasks are done

This is the easiest way that comes to my mind to really set a checkpoint where each of the users MUST take an action and that this can be evaluated.

Best  
Stefan


author: Marc - Devoteam
body: HI [@Likhita](/t5/user/viewprofilepage/user-id/5304940)

Can you provide the details of the transitions and also any set validators and conditions.

This will help community members to get more insight on your problem.

comments: author: Marc - Devoteam
body: How is the approval configured on the transition?


author: Likhita
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

Thank you for the quick reply.

Please refer the screen shot attached.

No we don't have any conditions or validators.![workflow.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/340983i4514735F7A5147B9/image-size/large?v=v2&px=999 "workflow.JPG")


author: Likhita
body: while transitioning from "In Progress" to "Pending QA Approval" we have a transition screen with a field approvers(multiselect field) whoever so in that field will be able to Approve/reject it.


author: Marc - Devoteam
body: HI [@Likhita](/t5/user/viewprofilepage/user-id/5304940)

Look at the following article: <https://community.atlassian.com/t5/Jira-articles/Add-an-approval-step-using-Jira-Software-and-Work-Management/ba-p/2182531>

But if you don't have Jira Service Management, this won't work.

The you will need a marketplace app like: JSU or JMWE


Tags: data-center

jira-data-center

scriptrunner
How to see external linked tasks in a Project Timeline?
Asked by Giurgola Diego:

Hello all, I have the following Epic with this nested structure:

![nested.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/340973iFFCF3EBA0EAB043D/image-size/large?v=v2&px=999 "nested.PNG")

also, the Story AP-26 has a Task in a different project that is linked:  

![blocked.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/340974iFD27200995BE2D6D/image-size/large?v=v2&px=999 "blocked.PNG")

Now, I would like to see this linked Task in my Project Timeline. Is there a way to perform this?

Thanks for your time!


Answers:
author: Marc - Devoteam
body: Hi [@Giurgola Diego](/t5/user/viewprofilepage/user-id/5549467)

As I see you are on a premium tier.

You should use Plans option for this.

The project timeline only relates to the project, it can't incorporate issues from other projects.


Tags: cloud

jira-cloud
Jira basic - How do I create a Watcher column to see who is watching an issue?
Asked by bunny:

I'm working in a queue with a bunch of people and would like to ideally have a column called Watchers that list out the names of the users watching an issue. What can I do?

Right now as far as Watcher column go there's the option to see how MANY users are watching an issue which is not what I want.

Ideally, it would be a column called Watchers that list out ONLY the names of the users in OUR DEPARTMENT even though we may have other collaborators as watchers. Thank you!


Answers:
author: Jack Brickey
body: Hi [@bunny](/t5/user/viewprofilepage/user-id/5540652) , welcome to the Community.

there isn't a means of doing this natively. You would need to consider a third-party solution.


Tags: filter

jira-unknown-hosting-type

queue

unknown-hosting-type

watcher
I am trying to access a project but it keeps saying 'Connect this board to a project or user'
Asked by Francesca Naudi:

When I navigate all projects on Jira and select a specific project, I keep getting the below error message:![joira atlassian.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/340988i165F4CF448617ADE/image-size/large?v=v2&px=999 "joira atlassian.PNG")

When I select the project I am trying to add it just says 'error'. Can somebody please help me?

Thanks


Answers:
author: Walter Harrewijn
body: I have the same problem. Half of the Jira projects are suddenly inaccessible, while I'm the admin of everything.

comments: author: John Funk
body: Boards will only show Company-managed Jira Software Projects in the Location field as of now.


author: John Funk
body: Hi Franscesca - Have you tried a different company-managed project for the location just to see if it would work? It won't hurt anything if it does.

comments: author: John Funk
body: [@Francesca Naudi](/t5/user/viewprofilepage/user-id/5420804) - any update?


author: Marc - Devoteam
body: Hi [@Francesca Naudi](/t5/user/viewprofilepage/user-id/5420804)

Seems that the link to the project is not valid or the board is deleted.

I think the best option is to contact Atlassian Support and they should be able to check what is happening on the backend of your instance.

As this in only occurring on a single project in your instance

<https://support.atlassian.com/contact/#/>


Tags: cloud

jira-cloud
How to send Microsoft Teams Message
Asked by Gor Greyan:

Hi Dear Colleagues.  
I want to have automation to send Microsoft Teams messages to user, but not in Microsoft Teams Channel.  
Please help, if it is possible.


Answers:
author: Stephen_Lugton
body: [@Gor Greyan](/t5/user/viewprofilepage/user-id/5476846) As far as I'm aware, Jira automation only lets you send messages to MS Teams channels not to chats, there may be an addon in the app store that can send to a chat so have a look there


author: Move Work Forward
body: Hi [@Gor Greyan](/t5/user/viewprofilepage/user-id/5476846) ,

This could be helpful - <https://help.moveworkforward.com/microsoft-teams/how-to-set-up-notifications-for-private-channels-i>

Cheers,

Leo


Tags: data-center

jira-data-center

message

ms-teams

teams
How to integrate holidays in Calendar
Asked by EZ Yi:

Hello.

I wonder if there's any way to integrate holidays in Calendar in Jira Work Management.

Thank you for your help in advance.


Answers:
author: Walter Buggenhout
body: Hi [@EZ Yi](/t5/user/viewprofilepage/user-id/4636928) and welcome to the Community!

As of now, everything displayed on the calendar must be a Jira issue. So if you want to display holidays on the calendar, you could somehow hack that together by creating a separate issue type for that in your JWM project.

Then add issues for each holiday and they will appear on the calendar like this:

![Screenshot 2021-11-16 at 16.23.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/169491i2F1C6C3B67F49EA1/image-size/large?v=v2&px=999 "Screenshot 2021-11-16 at 16.23.19.png")

Hope this helps!

comments: author: Curt Holley
body: That's it [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) ?


author: Tom Gooden
body: Doesn't this destroy reporting [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) ?


Tags: cloud
Create a sprint for business project
Asked by Tal Stanek:

Hi there

I use business projects in Jira.

I want to work with sprints, but don't see a way to create sprints for business projects.

What can I do ?

Thanks


Answers:
author: Tansu Akdeniz
body: Hi [@Tal Stanek](/t5/user/viewprofilepage/user-id/4247636)

It is not applicable for business projects. You should [convert a project](https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/) to software if you have Jira Software subscription.

Best

comments: author: Tal Stanek
body: Thanks

That's not an applicable answer.

I use business projects for a reason, so why converting ?

Anyway, I wasn't expecting a different answer.

Thanks!


author: Tansu Akdeniz
body: Do you have Jira Software subscription in cloud?

Alternatively, you can [create a board](https://www.atlassian.com/agile/tutorials/creating-your-agile-board) and include the project in a board filter to return issues. It will allow you associate the board to your profile but not the project itself.


author: Tal Stanek
body: I have Jira Software, but won't convert as I'm using the Jira Work.

I just created a custom field and it's a fairly good solution.

Tal


Tags: cloud

sprint