youngmon/atlassian-qna huggingface dataset:
Confluence on reboot has occasional Network Unreachable to Postgres problems
Asked by Jiri Pik:

Sometimes on reboot, the Confluence has problems connecting to the Postgres server - see the log.

On another reboot it always works.

What to do?

There have never been similar problems with JIRA using the same server.

Is it a connection string issue?

![Clipboard01.png](/t5/image/serverpage/image-id/17275i2F1BA384C13B6EF3/image-size/large?v=v2&px=999 "Clipboard01.png")


Answers:
author: Nic Brough -Adaptavist-
body: That's a deeper error than a connection to the database.

That error is thrown by a java process when the network on the machine is dead. Not just network unreachable or routing or connection errors, but the network cable is pulled out, or the operating system has shut down all network connections (ifdown eth0). Bit like turning the wifi off on a mobile 'phone - there is literally no network.

You'll need to look at the networking on your machine.

comments: author: Jiri Pik
body: Thanks for this, but it's an AWS machine which is always on and the Postgres is also an AWS RDS server, so the connectivity is virtually guaranteed.

Could it be some timeout issue or so?


author: Nic Brough -Adaptavist-
body: I'm afraid that error really is "the network is not there when I need it".


author: Jiri Pik
body: Yeah, I understand that.

I have done some research and possible leads are these:

1. the database connection port is for unknown reasons used by other app -\> unreachable

2. Some solutions recommend adding this -Djava.net.preferIPv4Stack=true

I will try and let's see.
how to read table content from a specific page in confluence through shell script
Asked by Madhuri:

HI ,

Can someone please suggest how to read a table content( which consists of details of environment name, urls and url up/down status) from a confluence page using shell script.

Thanks,

Madhuri


Answers:
author: Stephen Deutsch
body: Here is an example of how to read Confluence page content using curl:

<https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#read-content-and-expand-the-body>

The rest of the work (parsing the JSON, picking out the correct table element, etc.) can be done by you :)


Tags: questions-for-confluence
Include excerpts from older versions of pages on a page?
Asked by Andr?_Haase:

I need to create pages for documentation purposes (monthly reports). That pages shall include content from a lot of other pages.

If I use the standard excerpt macro it always includes the excerpt from the actual page. But I need to include the information from older versions of the page.

Due to I have to create monthly reports I would like to build a template for that. I don't want to have to do lot of manual changes every time I create a report.

For that I need to use the pageid instead of the page name from which I want to include the excerpt. But this isn't working.

Do you have any tip for me how to build that? If I am using the pageid I get an error that the page doesn't exist.

Thank you very much.


Answers:
author: Damien Tan
body: Hello [@Andr?_Haase](/t5/user/viewprofilepage/user-id/1197812)

It sounded like you'd like to have the [Excerpt Include](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html) macro to include the content from a **History Page**in Confluence.

A Page's history is not considered as a current content so as far as I'm aware, there isn't a native way to get the information in [Excerpt Macro](https://confluence.atlassian.com/conf67/excerpt-macro-945103019.html) from a **History** **Page** to be displayed in the page.

Unless if you're having *a different page* for each of your monthly reports, then you can then have *multiple* Excerpt Include in a page to show content in each of the monthly reports as long they're a current page and not a history page.


Tags: excerpt
HOW MUCH IT COST FOR JIRA AND CONFLUNCE
Asked by raghavigoud:

CAN WE HAVE ANY PACKAGE OFFER TAKING BOTH AT A TIME.

WE WANT TO INTEGRATE CONFLUENCE IN TO JIRA ,HOW IT IS POSSIBLE?

PER A PERSON HOW MUCH IT COST USING JIRA AND CONFLUENCE

PLEASE LET ME KNOW asap


Answers:
author: RNV
body: Please dont use CAPS. :P

Check this: [https://es.atlassian.com/software/jira/pricing](https://es.atlassian.com/buy)

or contact with partners:

<https://es.atlassian.com/partners>
Can we install multiple teamcity servers on single system?
Asked by Shishir Kanthi:

Would it be possible to have more than one TeamCity servers being installed on a single machine?


Answers:
author: Igor M.
body: Hey Shishir,

I think you might be in the wrong forum, this a community for Atlassian products such as Confluence, Jira and others.

You might want to open a question in TeamCity community forums here: [Home TeamCity Support Community](https://teamcity-support.jetbrains.com/hc/en-us/community/topics)

Warm Regards,  
Igor Muzaliov  


Tags: install

teamcity
Restricted page
Asked by Jason van Heerden:

Hi if you restrict a page , normal users are unable to upload files\\attachments\\screenshots correct?

So if you remove the restriction they can upload add files\\attachments etc , but that then allows them editor rights to that page which is something I do not want, is there another work around?

The goal is to restrict the page from being edited from normal uses but allow them to upload files\\attachments\\screenshots to that page..!!


Answers:
author: Jason van Heerden
body: Thanks Nic, followed this process and it seems to be working :)


author: Nic Brough -Adaptavist-
body: Correct, an edit restriction stops people making **any** changes to a page - edits and attachments. It's bluntly black and white, no in-betweens.

You can do this though. Set up some groups (I'll try to keep this simple and use groups as an example):

* Can log in (you probably already have this)
* Normal users
* Authors

In your space, set the permissions for these groups

* Can log in: View
* Normal users: View, add attachments
* Authors: View, add pages, add attachments

You will find "normal users" and "authors" can attach files and screenshots etc, but only Authors will be able to create or edit pages.

comments: author: Jason van Heerden
body: Thanks Nic I will give that a go.


author: RianS
body: But bear in mind that the permissions will hold in place across the space. So if your intention was to only have a page with those restrictions, this solution is more broad that your request. Otherwise this is solution you need.


author: Nic Brough -Adaptavist-
body: That is very true.

If your needs are more varied, with normal users able to edit some pages and so-on, you need to start thinking about structuring the pages into separate spaces, and maybe using "include" to draw things in from other spaces that have different permissions.
User Avatar not visible in Jira's activity stream when connected to Confluence
Asked by Sylhos:

Hello. I was looking at my Activity Stream in Jira Software and noticed that user avatars would not display. It affects activities coming from Confluence only.

I went to Confluence and signed myself in with the "remember me" checked. After that, the Jira Software Activity Stream shows the user avatars for those activities.

I have read that the only available option is to enable anonymous access in Confluence, but that is not an option in my case. I need the system locked from anonymous access.

I believe it has to do with permissions but haven't been able to find a solution in the community.

For the moment I have unchecked Confluence from the stream, but would like to know if there is a better solution.


Answers:
author: Shannon S
body: Victor,

At first, I thought that the avatar can only be seen by users who have the View User Profiles permission:

* [Profile Picture Displayed as Question Mark to Anonymous User](https://confluence.atlassian.com/confkb/profile-picture-displayed-as-question-mark-to-anonymous-user-282173339.html?_ga=2.189845355.190793190.1521101373-393383754.1519714429)

So either the Jira users have to also have Confluence licenses, or you have to give anonymous access.

However, I did find this bug ticket:

* [JRASERVER-29397](https://jira.atlassian.com/browse/JRASERVER-29397)

I believe this could be the reason the avatars are not showing if it's not a permissions issue.

Please feel free to comment on that bug with your findings, and vote on it to help show the number of users who are running into the issue.

I'm not aware of any workarounds for this, but keep an eye on that bug in case one is found.

Regards,  
Shannon

comments: author: Sylhos
body: Thank you Shannon for looking into it. I think it is more related to the 2nd bug ticket, but I believe it is a permission issue. It seems that this is not a "single sign-on" environment, so if you haven't logged in to Confluence, there is no access to the account avatars from Jira. The problem I see is that when I try to only enable the anonymous access in Confluence to "View User Profile", it asks me to also enable "Use Confluence", making it fully available to anonymous users, which is not what I want.

If that is fixed, there is a chance that the icons will show everywhere. In the meantime, I am taking out Confluence's activities from Jira.

Thanks again!


author: Shannon S
body: You're welcome, Victor.

Please feel free to share those details on the bug ticket.

Take care, and have a pleasant weekend.

Regards,

Shannon


Tags: jira-software
How can I upload / view HTML5 animations in confluence
Asked by bryan musgrave:

Hi,

I have some e-learning packages which we developed in adobe captivate and i'm looking to host it on confluence. We don't want to use swf which uses flash and instead go the html5 option that adobe offers to create the learning packages in. When you create the packages, they contain multiple files within them (below)

![2018-03-16 10_43_51-QPD - Dovico Time Codes Expenses - Updated template.png](/t5/image/serverpage/image-id/17248i27436D5F75606DF5/image-size/large?v=v2&px=999 "2018-03-16 10_43_51-QPD - Dovico Time Codes Expenses - Updated template.png")

I've tried the suggested solution here: <https://community.atlassian.com/t5/Confluence-questions/How-can-I-upload-view-HTML5-animations-in-confluence/qaq-p/305092> and have the html5 content on a webserver which i can access directly without any problems and the page loads fine.

![2018_03_16_10_46_40_QPD_Dovico_Time_Codes_Expenses_Updated_template.png](/t5/image/serverpage/image-id/17250iA5F08F77C16249D1/image-dimensions/536x350?v=v2 "2018_03_16_10_46_40_QPD_Dovico_Time_Codes_Expenses_Updated_template.png")

However, when i use an iframe within confluence to show that content, the iframe returns nothing and it is only a blank screen that appears.

![2018-03-16 10_45_56-Bryan Musgrave - Bryan Musgrave's Space - Quantium Confluence.png](/t5/image/serverpage/image-id/17249iA319F2AAADE67B4A/image-size/large?v=v2&px=999 "2018-03-16 10_45_56-Bryan Musgrave - Bryan Musgrave's Space - Quantium Confluence.png")

Does anybody have an idea on how to fix this?

Thanks


Answers:
author: Shannon S
body: Hi Bryan,

Which browsers are you able to replicate the issue in, and what version of Confluence are you using?

Regards  

Shannon

comments: author: Business Systems Team
body: Hi Shannon,

I'm on confluence 6.6.2 and this issue is replicated in IE, Firefox, and Chrome.


author: bryan musgrave
body: Above is my response; i was just logged in to our procurement account.


author: Shannon S
body: Thanks, Bryan!

Could you confirm if the problem exists with both http and https? Is the URL added [to the whitelist](https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html?_ga=2.171647076.51859672.1521448220-1485076413.1519291985)?

If there is content on the page besides the html5 video, does it also not load?

Shannon
How can I find out which pages are liked within a space?
Asked by rosane cortez:

I created a space to publish reference architectures and I want to know which pages are being accessed and liked.


Answers:
author: Stephen Deutsch
body: Here's some information about how to do it in SQL:

<https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-track-likes-or-have-all-liked-pages-show-up-in/qaq-p/406349>

comments: author: rosane cortez
body: Thank you!


author: Davin Studer
body: The content report table macro can aggregate "likes".
Are links inside pdf clickable when viewing the pdf inside Confluence?
Asked by mike nomax:

Hi,

I have a pdf attached to a confluence pgae. Inside the pdf, I have two address links to some other pages (within the space and outside of it). When viewing the PDF in confluence, I am not able to click on the links. It seems that what Confluence is displaying is image of the pdf pages not the actual pages., hence not clickable. Wondering if this is an known issue or by-design? Is there a way to have the links clickable?

Thanks.


Answers:
author: Davin Studer
body: Not if you use the PDF macro. However, if you use the new PDF previewing functionality the links do work. To use that edit your page and click on the link icon in your editor toolbar. Go to the files section and select your PDF and click the insert button. This will put a link on your page to the PDF. Next, click on that link (still in edit mode) and you should see an option called Show as thumbnail. Click that and you will see your PDF file as a thumbnail. When your users click the thumbnail they will see the new attachment previewer and the PDF will not just be flat screenshots of the PDF a fully text-selectable rendering of the PDF ... with working links.
Can I move my horizontal scrollbar for large tables?
Asked by Casey Maynard:

I have a large table (both in # of columns and rows) that pushes the horizontal scrollbar to the bottom of the screen. Can I move the scrollbar to be below the first frozen row or so that it is always visible somehow?


Answers:
author: Minh Tran
body: [@Casey Maynard](/t5/user/viewprofilepage/user-id/1140025) I think this question can help answer your concern <https://community.atlassian.com/t5/Confluence-questions/Sticky-header-row/qaq-p/123922>

comments: author: Casey Maynard
body: I do not see the section that shows how to resolve my issue.


author: Minh Tran
body: [@Casey Maynard](/t5/user/viewprofilepage/user-id/1140025) You can click onto this button to resolve it

![Can I move my horizontal scrollbar for large table... 2018-04-06 00-54-50.png](https://community.atlassian.com/t5/image/serverpage/image-id/18791iBB20C5EF435263C9/image-size/large?v=v2&px=999 "Can I move my horizontal scrollbar for large table... 2018-04-06 00-54-50.png")


author: Casey Maynard
body: Click onto what 'button' to resolve it?
Trying to create a personal space but can't seem to find that "Add Personal Space" button.
Asked by Gintaras Misiunas:

Could anyone drop a link?

Refer to:

<https://confluence.atlassian.com/doc/create-a-space-139463.html>


Answers:
author: Jessica_Burkhart
body: Get to your profile by navigating to your avatar at the top right corner, then click on the "Profile" tab. Once there, you'll see a link that says "Add personal space" where the "Personal space" link is in the below screenshot:

![Personal-space.png](https://community.atlassian.com/t5/image/serverpage/image-id/17233iEEC1AEB2EE6B5A32/image-size/large?v=v2&px=999 "Personal-space.png")

If you don't have access to the link, check with your system administrator to make sure you or the user group you're apart of has the ability to create personal spaces.


author: Mikael Sandberg
body: Is personal spaces enabled? As a Confluence admin you can disable that feature under Admin \> Global Permissions

![personal.png](https://community.atlassian.com/t5/image/serverpage/image-id/17234i47F3F056EAD0FA79/image-size/large?v=v2&px=999 "personal.png")
Use the Confluence welcome message on our custom home page/landing page
Asked by Jessica Weissman:

I'd like to use the Confluence welcome message not just on the dashboard but also on our custom home page/landing page.

Is there a way to do so? Of course I could replicate it, but I'd rather maintain one location rather than two.


Answers:
author: Reinhard Piltz
body: [hope this help...](https://www.scandio.de/blog/en/2016/01/manage-your-confluence-dashboard "Manage your Confluence dashboard!")

The dashboard is replaced by a separate page

comments: author: Jessica Weissman
body: Thanks - what I want to do is have our own landing page that incorporates the system default Welcome message.

We plan to leave the dashboard intact so our technical contributors can use it as their landing page, and have a different landing page for people who mainly read.

But your answer does open up some new worlds to consider, if I can find a teammate whose skills include that level of working with the layout.


Tags: atl-dev
Creating my own task list
Asked by Mark Evely:

Is there away in confluence to create my own 'private' page and create my own set of tasks and notes.

I want a place that I can put in links, tasks, notes to myself that remain private. Tasks show up in my task list.


Answers:
author: Davin Studer
body: Sure, If you have a personal space you could put your tasks there. The ability to create a personal space is granted by your Confluence Administrator. If you click on your profile picture in the top right corner, the drop down menu should have an option that says "Add personal space" if your administrator has enabled it for you.

comments: author: Mark Evely
body: Thanks - got him to add it in :-)


author: Davin Studer
body: Glad to hear it. Please make sure to click the answered checkmark if you believe your question was answered.


author: Mike Scott
body: Another option would be to simply create a personal page and only grant edit rights to yourself.

I've been doing this for sometime as our Admins have tuned off the personal space option.
How do I make it so that a task list is checked per user? and does not show checked for everyone?
Asked by anna:

I'm trying to create a checklist within confluence-- kind of like a worksheet that each person can use/leverage-- the issue is that when one person checks the task as 'complete' everyone sees it as complete.. How can I make it so that the task list is checked on a per user basis? so for ex. if Amy checks off Task 1, John still sees his Task 1 as incomplete


Answers:
author: Davin Studer
body: That is not how tasks work in Confluence. If you wanted to do that you would have two create two separate tasks ... one for each person.


Tags: tasklist
Is there a webinar about getting started with confluence?
Asked by Liesa Vandenbussche:

Hi,

Is there a webinar about getting started with confluence?  

I found this: <https://confluence.atlassian.com/doc/tutorial-navigate-confluence-251005338.html>

But ideal, there's a webinar we can show to our new employees that will work with Confluence.

Thank you for your response.


Answers:
author: Scott Theus
body: There are a few videos on YouTube that may help, I found this one when I first started a few months ago:

<https://youtu.be/y1YTsMTrC7c>

-Scott

comments: author: Liesa Vandenbussche
body: Thx Scott! :-)
Integrating Adobe Acrobat
Asked by Karla La Motta:

I'm looking to integrate Adobe Acrobat XI Pro (forms, signatures, etc) with Confluence to have a cohesive workflow that's easily accessible by all.

Does anyone know if this is possible? I'm on the most recent Confluence update (6.7).

Thank you in advance for any insight!


Answers:
author: Igor M.
body: Hey,

I don't think you can integrate them to be seamless, but you can use plug-ins like [GoEdit](https://marketplace.atlassian.com/plugins/de.kontextwork.goedit/server/support) to edit attachments, as long as the user has an application required to edit document installed locally. There is a demo available on plug-in developers page, where you can test uploading PDF files and then editing them or signing them using your locally installed Adobe Acrobat XI Pro.

comments: author: Karla La Motta
body: Yes, something like GoEdit's functionality is what I'm looking for but was trying to find out if I can do that without the "middleman" and just directly use Adobe Acrobat XI Pro. Thank you for the suggestion!


author: Lois Leonhardi
body: Did you ever resolve this issue? I am trying to do something similar.

I'm using GoEdit (for users to provide input into an attached fillable PDF form) and then using Adobe sign for the signature piece....but there's no tracking within the Jira ticket of the signatures and the solution is an awkward user experience for those less comfortable using tech.

I just found a Docusign App that looks to be more fully integrated...but it costs $$

<https://www.youtube.com/watch?v=HCCswF-1YEw>


author: Nic Brough -Adaptavist-
body: You will need to explain "integrate" more. What does the user see when you "integrate"?

comments: author: Karla La Motta
body: What I mean by "integrated" is two-fold. 1) The user will be able to see an uploaded Adobe Acrobat document in the workflow and fill out the form/e-sign the document/whatever needs to be done and then pass along, and 2) The user will be able to upload a document in PDF format (i.e. if it's a Word document, have an option to "Upload as PDF").


Tags: adobe

workflow
Limit Access of internal Users to internal
Asked by Andreas Meier:

Hi All,

we've set up an internal confluence instance and grant external users access. Now we are looking for a possibility to restrict access for internal users to access only from internal workplaces.

Something like Login for 'UserGroup' only allowed from 'IP-Range'.

Any ideas are welcome.

Andreas


Answers:
author: AnnWorley
body: Hi Andreas,

Confluence doesn't have a mechanism for restricting access based on IP addresses, but perhaps a device like a [reverse proxy](https://en.wikipedia.org/wiki/Reverse_proxy) can be set up in front of Confluence which could keep people from accessing the login URL based on IP.

Thanks,

Ann


Tags: access
Include Page macro and Service Desk Portal
Asked by Antonio Gentile:

Thanks to all that are willing to read/help with this!

I am setting up our customer facing portal using Jira Service Desk Cloud and the Confluence space that is created at time of installation. We have an internal KB that has several pages that I'd like to expose externally in the Confluence space linked to Jira Service Desk Cloud. I have created a page and added the \`Include Page\` macro. When viewing that page from the Jira Service Desk Cloud portal (as an external user), I get the following:

"Unable to render {include} The included page could not be found."

When viewing as an internal user it works fine.

I understand why this is happening. The space that is linked to Jira Service Desk Cloud has the following extra permission:

"Any active user can view this space. Any active user can view pages in this space, including users who don't have a Confluence license. This was enabled through Jira Service Desk so people can view knowledge articles when raising a help request."

Is there any way around this? That is, can I take select internal pages and expose them in the Jira Service Desk Cloud linked Space via some other method? My goal is to have a single KB with some pages available externally via Jira Service Desk Cloud.


Answers:
author: Suren Raj
body: Hi, Antonio.

<br />

I'm afraid the only way was to turn the page public or give him access to Confluence. Due to the bug below making page public won't work:  

* <https://jira.atlassian.com/browse/CONFCLOUD-53598>

comments: author: Antonio Gentile
body: Thanks for the reply and info on this question. I've decided to use Zendesk instead for our customer facing help portal and am using [Knowledge Sync : Confluence to Zendesk](https://marketplace.atlassian.com/plugins/com.kolibridigital.confluence-zendesk-sync/cloud/overview) successfully to keep my Confluence docs synchronized with the Zendesk HelpCenter/Guide.


Tags: jira-service-desk