youngmon/atlassian-qna huggingface dataset:
Create variable in templates that can assign a task
Asked by Jonathan_Chow:

I'm using variables within a template and want to know if I can create a variable that assigns a task to a specific user.

These variables would be within an action item, however at the moment, when I fill in the variable field it will not let me assign a task/ tag a user.

For example:

\[\] Send contract \| Variable - [@user1](/t5/user/viewprofilepage/user-id/1219223)

\[\] Send invoice \| variable - [@User2](/t5/user/viewprofilepage/user-id/1560862)

\[\] Confirm invoice paid \| variable - [@User2](/t5/user/viewprofilepage/user-id/1560862)


Answers:
author: Shannon S
body: Hello [@Jonathan_Chow](/t5/user/viewprofilepage/user-id/3618539),

Welcome to Atlassian Community. It's nice to meet you!

It's not currently possible to use @ mentions in template variables, but we have a feature request for this below:

* [CONFCLOUD-38204](https://jira.atlassian.com/browse/CONFCLOUD-38204) *Allow @mentions in template variables*

If you vote on the above request, you'll automatically be added to the list of watchers and receive updates on this going forward.

Let me know if you have any questions about that.

Regards,

Shannon


author: Nadja Schedler
body: Hi [@Jonathan_Chow](/t5/user/viewprofilepage/user-id/3618539)

I would like to present you a solution using our app called Page Tree Creator. The aim is to improve working with templates.

With our app you can create templates that are standard Confluence pages and even have multi page templates. On these templates you can put placeholders with different formats like user, date or many more.  
In you case you would have a task \[\] send contract __user1__  
Then when instantiating the template you can fill in the __user1__ by selecting a user. After the page is created it will assign the task to the correct user \[\]send contract @user1

You can have as many placeholders as you like and even add some default values.

If you are interested, please have a look at our app [Page Tree Creator](https://marketplace.atlassian.com/apps/1214062/page-tree-creator-blueprint-template). If you need any more assistance, just open a service desk issue. Our team is always happy to help

Best Regards,

Nadja (Software Engineer at EPS Software Engineering AG, the vendor of the Page Tree Creator)


Tags: cloud

confluence-cloud
How to Bulk Delete Old Versions of Attachments
Asked by Jeffry Gamba:

Any suggestions, SQL commands, plugins or manual operations? Thanks!


Answers:
author: Brant Schroeder
body: Jheff,

There are several apps that do this <https://marketplace.atlassian.com/search?query=smart%20attachments> That would be a better route then SQL.

comments: author: Matthew Furry
body: Read "Spend more money"...


Tags: confluence-server

server
Page Properties Macro missing data for columns with @contributors
Asked by Laura Rampey:

In one of my team's pages where we collect feature documentation I have it setup to use a Page Properties with the following columns

* Last Updated
* Topic
* Purpose
* Contributors

Everything is working*except* the Contributors column, it's just showing empty data when I actually publish the page but in the 'preview' it shows the correct data.

For reference, the contributors column is pulling the @contributors macro which just grabs the authors of the parent page + all children.  

![conf-2.png](/t5/image/serverpage/image-id/71203iB418FC6FA720B8A0/image-size/large?v=v2&px=999 "conf-2.png")![conf-1.png](/t5/image/serverpage/image-id/71202i8F872DA2107C8787/image-size/large?v=v2&px=999 "conf-1.png")


Answers:
author: Shannon S
body: Hello [@Laura Rampey](/t5/user/viewprofilepage/user-id/1450097),

Thank you for reporting this to us. It appears that this is a known bug, which you can follow below:

* [CONFCLOUD-54739](https://jira.atlassian.com/browse/CONFCLOUD-54739) *Page properties report broken when Contributors macro is used*

By voting on the request, you'll be added to the list of watchers and be automatically updated in the future.

Let me know if you have any questions about this.

Regards,

Shannon

comments: author: Laura Rampey
body: Thanks for the response Shannon!

The Page Properties macro is widely used throughout my teams space. Is there any workaround or another macro that I'm not realizing that could pull up 'authors' of pages within another report as well as other columns?  

It's not vital but it seems like a pretty core function that I would expect to work and it seems a bit strange it hasn't been fixed already


author: Shannon S
body: Hi Laura,

You can use the [Contributors Macro](https://confluence.atlassian.com/confcloud/contributors-macro-724765182.html) separately; just reference the exact page/space you want to use to display the information.

Let me know if you have any trouble with that.

Regards,

Shannon


author: Laura Rampey
body: Hi Shannon,

Thanks for the suggestion but unfortunately since the Contributors is currently populates from the page properties report there is no way to insert this into every record retrieved by the report.

It's not vital for now but would have been nice. Each individual page will be able to display the contributors properly


author: Shannon S
body: Laura,

My suggestion is to use the Contributors Macro separately, not within the Page Properties report. You'd need to insert the macro separately in each page. This is the only way you can use this at the moment, until that bug is fixed.

Regards,

Shannon


Tags: confluence-cloud
Why is my Confluence Cloud site "Unable to communicate with server"?
Asked by Graeme:

Today, and on a number of other occasions when I try to Publish a page on my single user Confluence Cloud I am getting two warnings/errors:

**The connection timed out**

Check you can connect to the internet, then try reloading. If there's no problem with your connection, speak to your Confluence admin.

and

Unable to communicate with server. Saving is not possible at the moment.

There is no problem with my internet connection so I am wondering how I can troubleshoot what I believe must be a Confluence Cloud issue?


Answers:
author: Brant Schroeder
body: Graeme,

If you are positive that you are not having any network issues you would want to submit a support ticket to Atlassian. <https://support.atlassian.com/contact/> They should be able to look at your instance and see if there was any connectivity issues.


Tags: confluence-cloud
Accessing Confluence Server with API
Asked by dmx:

I am new to Confluence and just joined my company for few months. My company hosts Confluence and JIRA in the local server with Google G-suit account oAuth. In that case, how I can access the company confluence through REST api?

I tried the following command, but shows connection refused

\`\`\`curl -u admin:admin -X GET "http://localhost:8080/confluence/rest/api/content?type=blogpost\&start=0 \&limit=10\&expand=space,history,body.view,metadata.labels" \| python -mjson.tool\`\`\`

I guess I need to replace the admin:admin with my username and password. My company Confluence uses G-suit account oAuth, so I need to replace the admin:admin with my G-suit account username and password?


Answers:
author: Stephen Crandell
body: Yes, you have to use a username and password that has access to Confluence. Also, you need to make sure the domain is correct and you shouldn't need the port. So, if your companies url to Confluence is mybigcompany.com then that is all you need then add the "/rest/api..." so , it would be something like this:

curl -u \<*username* \>:\<*passowrd* \>-X GET "*<http://mybigcompany.com>*/rest/api/content?type=blogpost\&start=0 \&limit=10\&expand=space,history,body.view,metadata.labels" \| python -mjson.tool

Good Reference material for Confluence Server 7.0.3, change the link to whatever version of Confluence your company is running: <https://docs.atlassian.com/ConfluenceServer/rest/7.0.3/>

comments: author: dmx
body: It works. Thank you Stephen for your help. I still have one question about the authentication. Is it possible to authenticate the get request with the google oauth since my company use google G-suit account to authenticate?


Tags: confluence-server

new-to-confluence

rest-api
Automatic label creation for words
Asked by flanque:

Hi there,

I'm unable to find a solution to this from other community members, so I'm down to asking.

I have a page template that is used for creating knowledge base articles. At the very top of the template it has an "TECH STACK:" section, which then has words after it. It's similar to how MSDN articles notate that a page applies to a specific version of a product.

**TECH STACK:** (/) Java (/) CI/CD (x) Legacy

What I would like to do, is have every word automatically converted to a tag on save. Is that possible?


Answers:
author: Nicolai Sibler
body: Hi [@flanque](/t5/user/viewprofilepage/user-id/3593940),

the [Choose Label Macro](http://confluence-addons.connect.adaptavist.com/label-tools/latest/choose-label-macro.html) gives the user a predefined list of labels where he can choose from. This built into your template, it's at least a kind of half-automated label creation...

BR,

Nicolai


author: Brant Schroeder
body: The only way I know to do that would be using an app specifically create page macro. I think this will allow you to do what you are trying to accomplish. <http://confluence-addons.connect.adaptavist.com/create-page/latest/create-page-macro.html>


Tags: confluence-server

server
Is conflunce supposed to be connected to the same SQL database that jira is?
Asked by Brooklyn Trumpy:

We connected both jira \& confluence to the same SQL instance, and are getting continued errors and it's not working properly since then. Help!


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi [Brooklyn Trumpy](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2740174),

Each application need their own database / schema as the collation for each may differ depending on the product.

You can use the same database engine, that is you dont have to onboard two different database servers, you can use the same database server as far as each application have their own database within the server.

Regards

comments: author: Brooklyn Trumpy
body: That is likely the problem then. Thank you so much!

Brooklyn


author: Jack Nolddor [Sweet Bananas]
body: Sure!

PS: You will find handy information about how to set up your database for each product within the product documentation itself.

See:

* [**Jira Database SetUp**](https://confluence.atlassian.com/adminjiraserver/connecting-jira-applications-to-a-database-938846850.html)
* [**Confluence Database SetUp**](https://confluence.atlassian.com/doc/database-configuration-159764.html#DatabaseConfiguration-Databasesetupsetup)

Regards


Tags: confluence-server

server
Is there a bulk page unwatch process for Confluence Cloud?
Asked by Kathy Hart:

I found the page regarding Bulk Unwatching of Confluence Pages, but all the answers pertained to the Server version and were about deleting the data in the back end databases. So I wanted to start this new question regarding Cloud specifically.

Since Autowatch is a setting default, (that's crazy to start with) I have new users who end up Watching dozens of pages before they realize what is happening.

Is there a way to bulk unwatch pages in Confluence Cloud? Or can it only be done page by page in the Watching list in Settings?


Answers:
author: Shannon S
body: Hello Kathy,

Thank you for raising this with us. It's not possible to bulk unwatch in Cloud, but we have two feature requests for this:

* [CONFCLOUD-8458](https://jira.atlassian.com/browse/CONFCLOUD-8458) *Allow for unwatching multiple pages at a time*
* [CONFCLOUD-12314](https://jira.atlassian.com/browse/CONFCLOUD-12314) *Would like to be able to remove ALL watches with one click.*

Please vote on the requests that interest you. You'll be automatically added to the list of watchers and receive updates going forward.

You may be able to use one of the add-ons on Marketplace to help you with this in the meantime, such as [Bulk Action Tools](https://marketplace.atlassian.com/apps/1212559/bulk-action-tools?hosting=cloud&tab=overview) by Streamline Soft. Have a look there, as there may be others that can help you with the same.

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Kathy Hart
body: I was afraid of that. I'll vote for the feature requests. Thank you for your assistance.

Meanwhile I have warned my users to unclick the Autowatch feature.

Thanks  
Kathy


author: dan.hale
body: Those feature requests have been open for 13 YEARS.  

Any updates on ETA? (without suggesting plugins or scriptrunner)  

Thanks


author: Keith Sottung
body: I have senior executives who are negatively responding to Confluence because they are getting too many email. There needs to be an bulk remove watch immediately. Keep in mind it is the executives who approved the use of Confluence. I'm begging this feature be added.


Tags: cloud

confluence-cloud
Export with meta-data (i.e page history, comments)
Asked by Basile Fourcade:

Hi,

I would like to know if pages in Confluence can be exported with page history, comments.

Thanks in advance.

Basile


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Basile Fourcade](/t5/user/viewprofilepage/user-id/3618302) ,

You can add [change history macro](https://confluence.atlassian.com/doc/change-history-macro-154632795.html) in end of each page and then export via html or xml to get version history and comments.

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

Thanks,

Avinash

comments: author: Basile Fourcade
body: Thanks for the quick response


author: Nils Bier _K15t_
body: Hi [@Basile Fourcade](/t5/user/viewprofilepage/user-id/3618302)

Could you elaborate a bit more on what you're trying to achieve?

Do you want to share content with someone who does not have access to your Confluence system? Or do you somehow want to store the change history and comments for archiving reasons? Or is your use case completely different? Would be great if you could provide some additional context.

Cheers,  
Nils

comments: author: Basile Fourcade
body: Hi Nils,

I wanted to know if there were possiblities to take specified content of confluence system and export it to (external people) with properties of a strong document control. Document control properties would be used internally.

Like it appears to be done here [https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud?hosting=cloud&tab=overview)

Regards,

Basile
I'm unable to delete the default space that was setup from creating my account.
Asked by Tom E.:

I just created an account today. During the setup it created a space. The space had a lot of default content. I am trying to delete that space but the delete space tab in the overview of the space is missing. The permissions on the space says former user, but I am the only user and this account was just created today. How can this be removed

![Annotation 2019-10-30 160355.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/71176i91440B8DF8B1B518/image-size/large?v=v2&px=999 "Annotation 2019-10-30 160355.JPG")


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Tom E_](/t5/user/viewprofilepage/user-id/3618229) ,

Currently bug has been reported to this issue with Atlassian. Please vote or watch below issue to get further updates on this.

<https://jira.atlassian.com/browse/CONFCLOUD-68319>

Thanks,

Avinash

comments: author: Tom E.
body: Thanks! That is exactly the issue I'm having.
How do I make header scroll bars go away?
Asked by Shannyn Johnson:

Hi everyone!

When I am creating content with headers, they seem to not scale the section size correctly and then have these unsightly scroll bars to the right. I know a workaround would be to manually add an additional space below or not have the header in its own section, but is there anything I can do to to make these go away forever? Picture below.

![Scroll bar.png](https://community.atlassian.com/t5/image/serverpage/image-id/71169i37271030ECFB6156/image-size/large?v=1.0&px=-1 "Scroll bar.png")


Answers:
author: Stephen Sifers
body: Hello Shannyn,

Thanks for reaching out to the Community to report your issue with scroll bars displaying with header content. To understand a bit more we'll need to know or see some additional information around the issue. If possible, could you please include an example page screenshot so we may see how to recreate this issue?

Additionally, could you please let us know if you're using the new editor or the legacy editor as well?

We look forward to hearing back to understand what's causing this and to attempt to recreate the issue.

Regards,  
Stephen Sifers

comments: author: Shannyn Johnson
body: Hi Stephen,

I am using the legacy editor. I haven't yet tested this on the new editor. To recreate the issue you can use Heading 1 or 2 in its own section and publish the page. Pictures show the sections in edit mode and then when published. ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/71709iA356AE4F1C64C947/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/71710iF403F9CE2C66F4A3/image-size/large?v=v2&px=999 "image.png")


author: Stephen Sifers
body: Hello Shannyn,

Thank you for taking the time to create an example and provide your screenshot. I attempted to recreate the issue within Confluence Cloud and was unsuccessful in doing so with the Chrome Browser (78.0.3904). I did have a single scroll bar show up for Firefox 70.0.1. Within Firefox I was only able to see the issue while using Header 1, using any other header level did not yield a scrollbar.

This looks to possibly be an issue with the browser and its ability to render the Header within the section macro. I was able to locate a bug request for this issue which may be found at [CONFCLOUD-65527](https://jira.atlassian.com/browse/CONFCLOUD-65527) and [CONFSERVER-55213](https://jira.atlassian.com/browse/CONFSERVER-55213). If this is the issue you're experiencing then please vote and watch the appropriate request to review updates to its status.

Thanks again for reporting this issue within the Community!

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Trouble creating a team in Confluence
Asked by Simone:

I have created a team space and then tried to create a team afterwards. I actually did manage to create one in terms of naming it and adding people to it but that's about all. The users I have added remain marked as "invited" but none of them received an invitation or can see the team in their profile. The only option I have in the settings drop-down is "delete team". Can anyone help?


Answers:
author: Shannon S
body: Hello Simone,

Welcome to Atlassian Community. It's nice to meet you!

At this time, the users aren't receiving an email invitation when added to a team.

* [ID-7158](https://jira.atlassian.com/browse/ID-7158) *Get a notification when a user is invited to a team*

As a workaround, the invited users can search for the team name in the Teams UI. They will be able to accept the invite there.

Thank you for your understanding!

Regards,

Shannon

comments: author: Elizabeth Jones
body: This is also affecting my teams; how can I follow the bug or be notified of the resolution?


author: Shannon S
body: Hi Elizabeth,

I linked the bug above. You can sign-in on that site, and click **This affects my team**. You'll be able to get any updates and be notified once it's resolved.

Let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Is there a way to have total issue count of a JQL query in a custom user macro?
Asked by Eric Monfette:

I know this can be done through the Jira issue filter macro but i have a custom user macro that takes in variables into query. Is there a way to only display the total issue count of the query? May require custom code for user macro. Any direction would be appreciated.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Eric Monfette](/t5/user/viewprofilepage/user-id/3439546) ,

You are looking for a way to list your Jira issues in Confluence and count them? One way to do this would be to export your search results as a CSV file, convert to an Excel file, and then import into Confluence using the [Elements Spreadsheet](https://marketplace.atlassian.com/apps/1212486/) macro. You can use a formula to count the issues, and everything will saved on your Confluence page.

Hope that helps!

Laura


Tags: confluence-server

jira

server

user-macro
How to connect to a Jira system which is not part of the current deployment
Asked by [Deleted] Prabhakar:

We have a confluence and Jira system. However there is an external Jira system we use for 1 of the subsystem.

Q? How do we include Jira in the Confluence macros from another Jira system


Answers:
author: Kurt Klinner
body: [@\[Deleted\] Prabhakar](/t5/user/viewprofilepage/user-id/1923951)

Hi Prabhakar,

you will need to create the suitable application links between your instance and the new one you try to interact with

see also <https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html>

Cheers

Kurt
Workflow validator class can not load
Asked by Chiranjeevi:

Geeting this error in JIRA Log analyzer. Any suggestions?


Answers:
author: Nic Brough -Adaptavist-
body: Look at the class name to identify which app it is coming from.

The app may have been uninstalled or have a bug in it causing the failure. You'll need to work out which it is.

If it's a missing app, either install it, or edit the workflow to remove the validator it is trying to use.


Tags: jira
Preview could not be created
Asked by reinhard.rossmy@polizei.bayern.de:

Hi,

confluence is not able to create a preview, if the file (eg. excel-file - 4,5 Mbyte) is too great. Smaller files are possible.

How can i increase the preview size?

Or is it a limitation of databaase?

Thanks and best regards,

Reinhard


Answers:
author: Diego
body: Hello there, [reinhard.rossmy@polizei.bayern.de](/t5/user/viewprofilepage/user-id/17446) ! Great to have you share with our community.

As I understand, your instance is having trouble to ++*create previews of excel files*++ that exceed a certain size. There are a few things that we could try! Here we go:
> * *Copy the file and rename it. Check if uploading the copied version yields any different results.*
> * *If the copy yields the same results, try reducing the number of rows in the table. The number should match one of the tables that actually generate a preview in Confluence*
> * *Try another browser*
> * *Try the current browser's incognito mode*

I would like to ask you a few questions for clarification, Reinhard. Would that work for you? Here are my questions:
> 1. *Is this affecting other types of files as well? If yes, which types?*
> 2. *Are there any errors thrown when you try to preview the excel file?*
> 3. *What exactly displays when you try to use the attachment preview?*
> 4. *Is the affected file (or files) of the .xls or .xlsx type (or both)?*

Let us hear from you, Reinhard! Looking forward to your reply.


Tags: confluence-server

server