youngmon/atlassian-qna huggingface dataset:
Start/End dates according to release
Asked by Artur Franczuk:

is there any quick/simple/automatic way to put start/end dates according to release and the fixversion the issue is assigned with?


Answers:
author: Leon
body: Specific to roadmap topic, I think the "auto schedule" button is to do what you ask asking. But you need to set it up the way adv roadmap suggests.

comments: author: Artur Franczuk
body: I gave it a test and it seems it's working ;) thx!


author: Curt Holley
body: Hi [@Artur Franczuk](/t5/user/viewprofilepage/user-id/2142320)

Not sure if you are using Jira Cloud or not, but assuming you are, then using Automation would be the way to do this.

Setup a rule along the lines of:

Trigger = Field value changed (field being fix version), on edit and create.

Condition = When Fix version is not empty

Action = Edit issue (and set up the relevant date fields as follows)

```
{{triggerIssue.fixVersions.startDate.format("yyyy-MM-dd")}}

{{triggerIssue.fixVersions.releaseDate.format("yyyy-MM-dd")}}
```

![dates5.png](https://community.atlassian.com/t5/image/serverpage/image-id/153665i980C151A4D489DC8/image-size/large?v=v2&px=999 "dates5.png")

comments: author: Curt Holley
body: Footnote:

You may wanna add in conditions around not updating the dates if already populated?

Up to you,

Just thought I'd add this, as the above will overwrite any existing dates, which might be what you want, or not.

?


author: Artur Franczuk
body: looks great, however unfortunately I'm using server version. Hope your post will help others anyway


Tags: advanced-roadmaps
In This New UI - How can I present only STORY Issue type? Like I do Before (Old UI ) ???
Asked by LiorHadar:

Hi,

How I Present Issue type like I do before:

From : STORY To: Story

Present STORY Hierarchy


Answers:
author: Nic Brough -Adaptavist-
body: I am sorry, but that does not usefully describe anything to us. Could you explain what you are looking for more clearly?

comments: author: LiorHadar
body: In the previous version, it was possible to observe by a hierarchy of Issues

![Capture #1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/153905iEE6E9FEE9191F955/image-size/large?v=v2&px=999 "Capture #1.PNG")


author: Eddie Meardon
body: [@LiorHadar](/t5/user/viewprofilepage/user-id/3684919) That hierarchy menu is now listed under Filters. You can choose from Story to Story, and you'll only see that level on your timeline.

Thanks

Eddie


author: Angus Russell
body: [@LiorHadar](/t5/user/viewprofilepage/user-id/3684919)

The hierarchy filter is now under the filters menu.

Thanks,

Angus

comments: author: LiorHadar
body: Hi Angus,

How can I create A cross Projects Versions that will appear in all of the JIRA projects??


Tags: advanced-roadmaps

cloud
How to display Complete epics in Roadmap gantt chart?
Asked by Jay Egan:

We are new to Jira Cloud and I'm loving some of the new abilities to use the Roadmap feature to share progress against projects by sprints.

One issue I'm running into is I can only seem to get Incomplete Epics to show in the view pictured below. When toggling Epic display options to Complete, the image attached shows my view and is empty.

I did verify the Resolution field is populated, but is there a specific value or additional field I need to reconcile so this feature will allow me to display Done/Closed epics appropriately? Thanks!

![Roadmap Question.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/152397i9892621DF1C3382E/image-size/large?v=v2&px=999 "Roadmap Question.JPG")


Answers:
author: Curt Holley
body: Hi [@Jay Egan](/t5/user/viewprofilepage/user-id/4486889)

Welcome to the community.

I can only imagine that no Epics meet the criteria of "Complete" within the bounds of the Board's filter query.

If you take the boards filter query and adjust it to incorporate:

```
type = Epic and statusCategory = Done
```

So that you are filtering under the boards usual conditions but further filtered to show you just the completed Epics.

What do you get?

comments: author: Jay Egan
body: Thank you for the reply! I do have all of the respective epics I would see on our board, yes. Our board filter did not exclude them and I verified that by including the above as well and get this screen shot of some of the epics I recently marked as done that no longer show on the Backlog tab (expected) but are the same ones I would hope would show as Complete on the Roadmap feature.

![Epic Status Example.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/152474iAE9179E8878077B4/image-size/large?v=v2&px=999 "Epic Status Example.JPG")


author: Curt Holley
body: OK, cool. Now all you need to do is configure "Exclude any completed issues after" section so that they are back in the plan.

![ex.png](https://community.atlassian.com/t5/image/serverpage/image-id/152490i0C9C727901D48B15/image-size/large?v=v2&px=999 "ex.png")


author: Jay Egan
body: Got it! One thing I should clarify is we do not yet have the Advanced Roadmap license. I am doing some testing on the standard version to test out if we would want to recommend upgrading. Is enabling the historical view like the above possibly a reason why I might not be able to adjust as I expected?

I will otherwise get with our admin folks and gain access to adjust as you suggest above.


author: Curt Holley
body: Yes [@Jay Egan](/t5/user/viewprofilepage/user-id/4486889) I imagine so.

The exclusion rules are in the Plans configuration. You should be able to access and set per plan.

A word with the Admins is a good idea though.

Good luck!!


Tags: advanced-roadmaps

cloud
Unable to clone the portfolio existing plan with new name.
Asked by Pradeep Kattimani:

Hi Everyone,

I am trying to clone the portfolio created plan with new. But I am unable to get any examples to clone the plan. I tried fetching each field and set it to new.

I ran the script in ScriptRunner

Still, I am facing this issue. Please help me.


Answers:
author: Eddie Meardon
body: Hi [@Pradeep Kattimani](/t5/user/viewprofilepage/user-id/4484697)

I would suggest reaching out to [Atlassian support](https://support.atlassian.com/contact/#/) about this issue (unless someone here has experienced the same issue). It may require an engineer's help to solve.

Cheers

Eddie

comments: author: Pradeep Kattimani
body: Hi [@Eddie Meardon](/t5/user/viewprofilepage/user-id/3938537)

Thanks for the suggetion. Ok i will contact them

Thanks,

Pradeep


Tags: advanced-roadmaps
Is it possible for multiple users to simultaneously edit a plan in Jira Advanced Roadmaps?
Asked by Ron Caylor:

We have multiple contributors to our long range planning process. Is it possible for multiple users to simultaneously edit a plan in Jira Advanced Roadmaps?


Answers:
author: Curt Holley
body: Yes, that can be done. It just pays to have a plan (no pun intended) about who and when people update the changes back to Jira.

comments: author: Ron Caylor
body: Thank you for the confirmation. Other than coordinating updates back to Jira, any other caveats we should be aware of? For example, if two users are making updates to the same plan at the same time, how do they see each others changes? Simply do a refresh on the page? Also, what should we expect if two users make different edits to the same issue at the same time?


author: Curt Holley
body: Good questions! and TBH I'm not sure of the answers as I/we have never run into any issues.

Here are my observations from PI planning (remotely) using a single plan, but with multiple views.

We had, a plan with a "Master view" (issue source = entire (newish) project).

We have "team" filtered views for 5 different teams.

Most editing was being done via the team filtered views and being pumped back into Jira regularly (but n an uncoordinated way).

I seem to recall noticing when 2 of us were editing the same view at the same time and we were both able to update back to JIRA independently.

It was around this time I started to wonder/worry how all this updating was going to play out.....Nothing am aware of went wrong (and trust me, if something odd occurred or data was lost, it would be me that people come to)

My hunch with the 2 people updating the same issue scenario is:

If person 1 saves back to jira, then later person 2 saves back to Jira....person 1's updates (if the same fields as person 2) would be overwritten by Person 2. *So this is where the coordination comes in to play. In other words, Who is updating what, and when!*

My advice....do a controlled experiment with some colleagues to see if you can break it. Learn by what you observe and create a plan of attack from there. Based on your likely scenarios and any pressure (or break) points found.

Hope this helps?

Good luck!!


author: Eddie Meardon
body: Hey [@Ron Caylor](/t5/user/viewprofilepage/user-id/3897591)

To piggyback off of [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535)'s comment, there's a little bit of information on this in the Advanced Roadmaps documentation ([Modify a view](https://confluence.atlassian.com/advancedroadmapscloud/modify-a-view-1019399409.html) - "Simultaneous edits" under Save your view). It mostly deals with saving changes made my multiple users at the same time.

Hope this helps!

Eddie


author: Ron Caylor
body: [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535) and [@Eddie Meardon](/t5/user/viewprofilepage/user-id/3938537)

Thank you both. While details of how simultaneous edits will be merged and made available to all parties will require some experimentation, it is good to know that the tool supports it.


Tags: advanced-roadmaps

server
Wrong sprint is shown in advanced roamaps
Asked by Hans Meijer:

Hello,

A ticket is currently planned in sprint C (it has been in sprint A and B), while in JIRA it displays sprint C in Advanced Roadmaps shows Sprint B (greyed out).

Is this a bug, or decision to show only first sprint? Can this be differently configured?

Regards,

Hans


Answers:
author: Sachithra Dangalla
body: Hi Hans,

Please reach out to our support team through the following so they can actively look into it to confirm if it is a bug.

[https://support.atlassian.com/contact/](https://support.atlassian.com/contact/ "https://support.atlassian.com/contact/")

Thanks,

Cheers,


Tags: advanced-roadmaps

server
Drag and drop doesn't work in advanced roadmap
Asked by Sako Shimohira:

Hi,   

We started to user advanced roadmap recently.   
In the beginning, I was able to drag and drop any issues and it was very convenient to organise all the backlog items.  

But last few days, it suddenly became impossible to drag and drop. Therefore, I'm using the bulk feature to change Rank and Parent. It takes so much time.   

Is anyone having the same problem? Or is it happening only me.


Answers:
author: Stef Wolmar
body: In your "View Settings" change the "Sort By" to "Rank"

comments: author: Eddie Meardon
body: [@Sako Shimohira](/t5/user/viewprofilepage/user-id/4302931) This is the right answer. To extrapolate on it a bit, drag and drop is only available when sorting by rank (the official functionality name is "rerank using drag and drop").

Sorting by any other field means that Advanced Roadmaps isn't looking at the rank, ergo the drag and drop doesn't work.

Cheers

Eddie


author: Sako Shimohira
body: [@Stef Wolmar](/t5/user/viewprofilepage/user-id/4159832) [@Eddie Meardon](/t5/user/viewprofilepage/user-id/3938537) Thanks you so much! It indeed worked!


Tags: advanced-roadmaps

cloud
Is there a way to customize which fields are configured in the Dependency view?
Asked by Emma:

On the Dependency tab of our plan, the fields on the cards are Start Date and End Date, Issue Type, and Status. Is there a way to add the Sprint field on the cards? Or another workaround to be able to distinguish the issues based on sprint or release?


Answers:
author: Eddie Meardon
body: Hi [@Emma](/t5/user/viewprofilepage/user-id/4394331)

Right now, there isn't. The Dependency report is a view-only function at the moment.

However, you can do show dependency information as part of your timeline view; for example, you can add an Incoming and outgoing dependencies columns to your roadmap, or you can change the dependency style to **Lines** in the **View settings** menu.

If these don't meet your needs, I suggest submitting a feature request ticket to our dev teams. Suggestions for features and abilities like this will help guide our development processes int he near future.

Cheers, and hope this helps

Eddie


Tags: advanced-roadmaps

server
adding story and epic on plan sourced from label based filter/board
Asked by Leon:

Use case:

- my plan is created sourcing from board "ABC_BOARD"

- The board is based on a filter: project=XYZ and labels=ABC

Issue description:

so on the plan I can add epics and stories, but when I save changes,

I will get errors of "XYZ-1234 issue is no longer visible on your plan."

Question:

I understand that if I add label "ABC" to the new epic/story that I created from the plan ++manually++ would make those issues visible again on the plan. But this is not convenient at least, if not prone to error.

Is there an automatic way to apply label "ABC" on all issues I create from the plan view?


Answers:
author: Chris Francuz
body: Hi [@Leon](/t5/user/viewprofilepage/user-id/4469370)

You could also include the **Labels** field in your plan (from the **Fields** menu).

This wold allow you to attach your labels to the issues as you create them in the plan directly.

While this is not automatic, it means so long as you attach the labels before saving to Jira, the issues will stay in the plan.


Tags: advanced-roadmaps

server
Some of my jira items do not show up on the Advanced Roadmaps
Asked by Brian Becker:

I have many releases and for some reason only a couple of them do not show all the items in the advanced roadmap.

There are bugs, tasks and stories that do not show up. I have compared many items and they all have the same labels and fields filled out.

Any ideas?

thanks


Answers:
author: Sachithra Dangalla
body: Hi [@Brian Becker](/t5/user/viewprofilepage/user-id/4006209)

There could be different reasons why issues may be missing in your plan.

If you go to Plans Configuration -\> Exclusion rules, you can see the rules that are applied to your plan. By default, issues that are completed more than 30 days ago and issues in "Released" releases are excluded (unless you have edited them).

This page explains some other reasons for issues to be missing on plan, which you may find useful. <https://confluence.atlassian.com/advancedroadmapscloud/missing-issues-1026042894.html>

Cheers,


author: Ravi Sagar _Sparxsys_
body: Hi [@Brian Becker](/t5/user/viewprofilepage/user-id/4006209)

Apart from your issue source.

* Check if the releases those issues are part of are also included in the plan
* Also check that some issues are not excluded from the plan. You can check by going through the configure source again.

Ravi


author: Joseph Chung Yin
body: [@Brian Becker](/t5/user/viewprofilepage/user-id/4006209) -

Hi Brian:

Have you check your plan's issue source configuration to ensure that you didn't have any issue excluded (i.e. EPIC). I would recommend that you check for exclusion from the parent issue level first because if a parent is excluded then all of its childs (i.e. STORY and TASK) may also be excluded.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Brian Becker
body: I have...I also should mention we are using Kanban. I typically report by story to sub task


author: Joseph Chung Yin
body: [@Brian Becker](/t5/user/viewprofilepage/user-id/4006209) -

This just happened in our env, it has to dealing with the actual WF status's category (TO DO, IN PROGRESS, DONE).

In Jira, there are only three categories (grey "TO DO", blue "In Progress", and green "Done" associated with WF statuses. You need to ensure the missing issue(s) from your plan is not associated with a status that are in the "Done" category. It seems that in AR for Jira, it will exclude any issue with a WF status which are associated with the "Done" category. NOTE - Status category is different than the Status.

In our case, that was exactly the problem where issues with WF status (which are associated with the Done category") were missing from the plan even they are not completed. Once we moved those issues into a WF status (associated with the "In Progress" category "Blue") then those issues show up in the plan again.

Hope this helps.

Best, Joseph


author: Brian Becker
body: *how do change the "TO QA" status from Done to In Progress?*


Tags: advanced-roadmaps
Confused finding the right product fit and payment option.
Asked by Miranda:

I started using Trello for my team. I built 2 boards and added 22 people to my board.

I thought premium was a price for all of us and not per user. When my card was run it did not go though as the price was much higher than I can afford. I was contacted and I was told that as long as they were all on 1 board I could stay on the free membership.

I moved all the material on to one board as well as only having people access the one 1, but still yesterday I was blocked as the trial ran out and my card was not charged.

Now that everyone is on one board, I need to know what the cost will be or if it si posible to still be on the free set up. We are just starting off and I have a very low budget at this time.


Answers:
author: Gaurav Kataria
body: If you convert every user into a single-board-guest then, you will only need to pay for one user (i.e. yourself). This [page](https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/) explains the billing model in detail.

Note that even if you have only one board in your workspace, you will still need to make sure that all other users are single-board-guests and not workspace members. To convert them to guest (so that you don't have to pay for them), do the following:

1. Go to the **Members** page on your Workspace (click on "members" on the left nav)

2. Find the users you want to remove in the list and click on the **Remove** button

3. Uncheck the box that says "Check this box to remove the member from all boards."
4. Click on **Remove from Workspace**


Tags: cloud

trello-cloud
Jira Project Missing Sprint
Asked by RSavage_stellarindustrial_com:

I'm fairly new to Jira and one of the projects a vendor set up for us has the ability to create a sprint. The project i set up does not have an option for a sprint. This could really come in handy for planning our work (I'm working an an acquisition).  
The project is a company managed project (I'm a global admin) and the "type" of project says "business project".

We are using the cloud version.

I looked in project settings and i don't see anything that says sprint. Can you please help?


Answers:
author: Curt Holley
body: Hi [@RSavage_stellarindustrial_com](/t5/user/viewprofilepage/user-id/4276797)

Welcome to the community!

If a project says it is a "Business project", then it is a Jira Work Management style project, which don't have the ability to have sprints.

You need to create a Jira software project and use the Scrum template to have the ability to create and work within Sprints.

![scrum.png](https://community.atlassian.com/t5/image/serverpage/image-id/151619i3F8125DE5713FEA8/image-size/large?v=v2&px=999 "scrum.png")

comments: author: RSavage_stellarindustrial_com
body: Thank you!


Tags: advanced-roadmaps

cloud

company-managed-projects

jira-core

sprint
Drag and Drop Feature Not Working
Asked by NullSvn:

I was making a Trello when the drag and drop feature stopped working. I have had issues with my mouse double clicking before, however I checked the clicking and it is completely fine. Any possible solutions or things I should try to fix this? Drag and Drop is an amazing quality of life feature, and without it each movement has to be thought about as you need to exact list number, and you have to go inside the card and find the section you want to move it into.


Answers:
author: Brant Schroeder
body: [@NullSvn](/t5/user/viewprofilepage/user-id/5543252) Welcome to the Atlassian community

Have you tried another browser to see if that is the issue? You might try closing the browser down and clearing your cache to see if that fixes the issue.


Tags: cloud
Unable to create new Workspace
Asked by Glenys McLaughlin:

I don't seem to be able to create a new Workspace. I have four Workspaces at the moment and I want to create a fifth. However, the option does not appear when I select the in Create button and there is also no plus such (+) next to "Workspaces" on my Home page.

![Screen Shot 2024-07-14 at 9.05.32 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/335488i613AF1B9E0FA306F/image-size/large?v=v2&px=999 "Screen Shot 2024-07-14 at 9.05.32 pm.png")![Screen Shot 2024-07-14 at 9.05.25 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/335489i4F31F43EB976580E/image-size/large?v=v2&px=999 "Screen Shot 2024-07-14 at 9.05.25 pm.png")

Can anyone help?


Answers:
author: Rasmus Wulff Jensen
body: The Create Workspace button have just moved to another menu

![IMG_1304.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/335490i760CC70CAD00A461/image-size/large?v=v2&px=999 "IMG_1304.jpeg")

comments: author: Glenys McLaughlin
body: Thank you so much! The one place I didn't look ...


author: Julian Swan
body: Brilliant! I'm a new Trello user and I looked everywhere for the answer - many thanks!


author: Salman Hashmi
body: I have no such option.  
![Screenshot from 2024-08-20 02-20-01.png](https://community.atlassian.com/t5/image/serverpage/image-id/342578i6E14A40DDFA33480/image-size/large?v=v2&px=999 "Screenshot from 2024-08-20 02-20-01.png")


author: Rasmus Wulff Jensen
body: [@Salman Hashmi](/t5/user/viewprofilepage/user-id/5571777) Are you on trello.com while you access this menu (seems you have a slightly different layout which could mean you are at another URL


Tags: cloud

trello-cloud
Option to Create Workspaces Seems to be Gone - Even in Premium?
Asked by Gillian:

I haven't used Trello in a couple of months, but I wanted to start using it for some freelance clients. I need to create a new workspace for that, but the option seems to be completely gone. When you click on the "Create" button at the top of the page, it only gives you the option to create a board, a "workspace view" or 'start with a template'. The plus sign beside Workspaces in the left side bar is also gone.

I thought this might be remedied in an upgrade, so I checked out the pricing plans but not one of them mentioned Workspaces. I tried the free trial for premium, but that also did not give me the option to create more Workspaces.

What gives? Does anyone know?

Cheers!


Answers:
author: Nicolas Grossi
body: [@Gillian](/t5/user/viewprofilepage/user-id/5543201) welcome! You might see this thread: <https://support.atlassian.com/trello/docs/creating-a-new-workspace/>

HTH

Nicolas


Tags: cloud

trello-cloud
porque no meu aparece 2 licen?as para adquirir? gostaria de uma s? licen?a
Asked by Fabio Justino:

porque no meu aparece 2 licen?as para adquirir? gostaria de uma s? licen?a


Answers:
author: Alisson Sartor
body: Ol?, Fabio!  

Essa mensagem possivelmente ? devido a voce ter um membro nessa ?rea de trabalho ou um membro em mais de dois quadros na mesma, quando isso acontece ? feita a cobran?a da licensa desse mesmo usu?rio, ? necess?rio verificar nos membros de ambos.  

Atrenciosamente  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Quantidade de membros gratuitos quadro Trello
Asked by NOVO MUNDO:

Ent?o atualmente o meu quadro do Trello s? tem duas pessoas por?m quando tento adicionar mais algumas ele fala que eu j? atingi a quantidade m?xima de 10 usu?rios como resolvo esse problema ?


Answers:
author: Alisson Sartor
body: Ol?, Novo Mundo!  

Voce poderia confirmar se na area de trabalho que est? esse quadro n?o se encontram mais membros? Os limites sao referentes a essa area, nao s? ao quadro.  

Atenciosamente  
Alisson  
Trello Team