no css
Asked by kammoun:

i have finished installing confluence datacenter 6.6.0 on AWS and it is working fine but without css it is text mode only no color no background. can you help me please


Answers:
author: kammoun
body: it is not proxy problem cause i have tested it on localhost using ssh and wget to preview the content of the index.html just restarting confluence solved the problem


author: kammoun
body: in the catalina log there was this error and after restarting the confluence service all things worked perfectly

03-Jan-2018 13:52:35.993 SEVERE \[http-nio-8080-exec-1\] org.apache.catalina.core.StandardHostValve.custom Exception Processing ErrorPage\[errorCode=500, location=/500page.jsp\]  
org.apache.jasper.JasperException: An exception occurred processing JSP page /500page.jsp at line 119  

116:  
117: if (sysInfoService != null)  
118: {  
119: confluenceInfo = sysInfoService.getConfluenceInfo();  
120: memoryInfo = sysInfoService.getMemoryInfo();  
121: dbInfo = sysInfoService.getSafeDatabaseInfo();  
122: sysinfo = GeneralUtil.convertBeanToMap(sysInfoService.getSystemProperties());  

<br />

Stacktrace:  
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:579)  
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:476)  
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:396)  
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:340)  
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)  
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)  
at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)  
at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88)  
at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:25)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:64)  
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:58)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:65)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)  
at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)  
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)  
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)  
at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:716)  
at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:468)  
at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)  
at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)  
at org.apache.catalina.core.StandardHostValve.custom(StandardHostValve.java:442)  
at org.apache.catalina.core.StandardHostValve.status(StandardHostValve.java:301)  
at org.apache.catalina.core.StandardHostValve.throwable(StandardHostValve.java:396)  
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:176)  
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)  
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)  
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)  
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)  
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)  
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)  
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)  
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)  
at java.lang.Thread.run(Thread.java:748)


author: Nic Brough -Adaptavist-
body: This usually means the client is not getting the javascript and css from the server, which is usually a badly configured proxy or Tomcat server.

Could you try tracing the files it should be fetching from the server and see what the error is if you try to fetch it in a browser?