youngmon/atlassian-qna huggingface dataset:
Request for legacy editor
Asked by Robbie E Lee:

Hi Atlassian Team, would you please enable legacy editor for my site?

My site: <https://ystop.atlassian.net/>

Thank you so much!


Answers:
author: Trudy Claspill
body: [@Robbie E Lee](/t5/user/viewprofilepage/user-id/1147690)

As per the Atlassian Team Member response in [this post](https://community.atlassian.com/t5/Confluence-questions/I-have-the-new-editor-is-it-possible-to-have-the-legacy-editor/qaq-p/1372761), I have escalated your Question to the Community Support team.

comments: author: Robbie E Lee
body: Thank you!


author: G subramanyam
body: Hi [@Robbie E Lee](/t5/user/viewprofilepage/user-id/1147690) welcome to the Atlassian community.

May I request you to reach out to [Atlassian support](https://support.atlassian.com/contact/#/) team with your site URL and other details that help them provide a "workaround".

comments: author: Trudy Claspill
body: The original poster has indicated they are on a Free subscription. They can't contact Atlassian Support unless they are on a paid subscription.


author: Robbie E Lee
body: Yes, I'm on a free subscription.


author: Jessica
body: Hi [@Robbie E Lee](/t5/user/viewprofilepage/user-id/1147690)

I have created a ticket on your behalf and you should be receiving the next steps on your ticket and receiving a notification soon. :)

Regards,  
Jessica


author: Robbie E Lee
body: Thank you!


author: G subramanyam
body: Thank you [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) for alerting me about the user's "free plan" tier ? and [@Jessica](/t5/user/viewprofilepage/user-id/3667333) for quickly actioning on the query ?.


Tags: atl-rvw

cloud

confluence-cloud
Why "Site Admin" can't see All Spaces in Confluence?
Asked by Arevik Hakobyan:

Hi,

One of my colleagues, with "Site Admin" role is not able to see ALL Spaces in Confluence.

What is the reason and how we can make SIte Admins see All spaces, aside from making them Org Admin

Please advise

Thanks!


Answers:
author: Trudy Claspill
body: Users who have access to Space Administration may modify the permissions for a given space to change who has access to it.

A user that is a Confluence administrator can work around not having permissions to a Global space by

1. Clicking the Gear icon near their avatar in the upper right corner.

2. Selecting Space Permissions in the navigation pane on the left.

3. Clicking Recover Permissions next to the Space name for the space they need to access.

comments: author: Arevik Hakobyan
body: thanks!


Tags: cloud

confluence-cloud
What date format does the Confiforms API return?
Asked by Jeremiah Watkins:

I'm trying to grab info from a ConfiForms form. The date format for fields, as well as the "created date" metadata, is returned as something like this: "1661884603214".

What date format is this? I've tried converting it from binary, from file time, from epoch time--nothing is working.

I checked the [Confiforms API documentation](https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Server+REST+API+version+1) and I don't see it addressed anywhere.

So what date format is it and how would I convert it to be able to convert it to regular date time?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Jeremiah Watkins](/t5/user/viewprofilepage/user-id/5105948)

This is a timestamp (<https://www.unixtimestamp.com/>) in milliseconds

Alex

comments: author: Jeremiah Watkins
body: Thanks! I was trying to convert it from seconds. It's working now.


author: Alex Medved _ConfiForms_
body: Yes, sorry about that - all date/datetime values are in milliseconds as unit timestamp

(dates before the 1.Jan 1970 are negative values)

You can also ask ConfiForms to transform values if needed see "fields" parameter description in <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Server+REST+API+version+1#ConfiFormsServerRESTAPIversion1-GetConfiFormsEntrybyID>

(same parameters can be used with "search endpoint")

Alex


Tags: confiforms

confluence-server

server
How to manage highlights?
Asked by Govind Jaiswal:

I've created a card for my task at its due date neither I received notification nor I can see it in highlight. Please!Help me with this.


Answers:
author: Shailey Narula
body: Hi [@Govind Jaiswal](/t5/user/viewprofilepage/user-id/4736793) , I see you have striked your question , do you need any help here?
Checklist on two cards - synchronisation
Asked by Mark Pearson:

I have Premium Trello. I have set up one card e.g. CARD A and added a check list lets call it CHECKLIST MAIN TASKS. I have then created a second card CARD B. I have then copied over CHECKLIST MAIN TASKS. If i update an item on Card A checklist is it possible to synch it that Card B will also update? Reason is I want each card to have a checklist but i want to be able to view all the different items from different checklists on multiple cards in one place. Otherwise is there another way i can view all checklist items on cards in one place?

PS I am not a techy if it would require me to write code.

Many thanks

Mark


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Mark Pearson](/t5/user/viewprofilepage/user-id/4009860) ! Is the goal to have an overview of all checklist items for tracking purposes? For now, there's no easy native way to see all check items in a board, so you'll most likely need to use a Power-Up. You do have the ["My Items" section](https://help.trello.com/article/942-how-to-use-advanced-checklists-to-set-due-dates-and-add-members-to-checklist-items#:~:text=To%20navigate%20to%20'Your%20Items,in%20order%20by%20due%20date.), but that only shows checklist items that you're assigned to.  

You might want to look into using a reporting Power Up like [Blue Cat Reports](https://www.bluecatreports.com/). It's super easy to use - you just need to create a quick list, and choose the option to report on checklist items rather than cards. You can then choose to report on checklist items from within one board, or many. This will be a dynamic report, so any changes to the checklist items will be reflected in the report. You can also set up recurring emails if you want to be sent a report on a regular basis.  

Hope that helps!

comments: author: Mark Pearson
body: Thanks Hannah, that's useful I'll take a look.


author: milynnus
body: *** ** * ** ***

[@Mark Pearson](/t5/user/viewprofilepage/user-id/4009860)

I did a project for a client in uk to update copies of a checklist across many cards for add, delete and reordering of checklist items. The cards are copies of two parent cards. In his case, he had looks of child cards like 1000+ cards.

As you had expected this was done via some custom code. However, we realised that the updates when done via a program are also counted towards his entitlement and my client was not prepared to grade their Trello plan to a premium plan so that he has enough operation entitlement to effect the changes across the system.   

<br />

i suggest you check whether Unito can handle the above for you. We can to use a program because of the number of card checklist items that need to be synchronised.

As for see all items in one place - this is an often asked requirement but I have yet to come across a solution being suggested here.

comments: author: Mark Pearson
body: Hi Milynnus, thanks for the answer. Maybe these aspects of synchronisation or single view will be something the Trello developers will look at in the future. I would have thought the latter would be an easier solution to be able to do.
How do I add a team member to the scrum board?
Asked by Meera Sanghavi:

Scrum board already has 13 team members. I need to add the 14th member in our active sprint board.


Answers:
author: Vero Rivas
body: Hi [@Meera Sanghavi](/t5/user/viewprofilepage/user-id/4736633)

Look at this post, maybe can help you

<https://help.trello.com/article/717-adding-people-to-a-board>

Cheers
Trello structure
Asked by Eldad Eilam:

Hi everyone,

we are trying to design our Trello in a way of hierarchy of management and departments and personal assignments.

in practice:

one dash board for the management, divided to buckets(engineering, HR, sales, QA, R\&D etc), each department has its own bucket. the CEO and management members can see the progress on this dashboard.

Each department bucket has now being a stand alone dashboard, for all department members, with the department assignments .

the idea is the ceo will be able to get a company overview in one place and revisit the progress of the different projects.

hope the above is clear...


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Eldad Eilam](/t5/user/viewprofilepage/user-id/4736542) ! Welcome to the community :) In terms of building an "overview" that consolidates information from different boards, you have a few options:  

1. [Workspace Table](https://help.trello.com/article/1235-workspace-table-view)  
2. [Blue Cat Reports](https://www.bluecatreports.com/) - a 3rd-party Power-Up, but gives you more functionality around reports and the option to send out recurring emails.  
3. [Unito](https://trello.com/power-ups/595e989fa8f137d2af456fd4) - another 3rd-party Power-Up. The idea would be to connect and sync boards together. So you could create a board called "Company Overview" and connect the relevant boards to this master board.  

Happy to provide more detail if you need!


author: Vero Rivas
body: Hi [@Eldad Eilam](/t5/user/viewprofilepage/user-id/4736542)

What exactly do you need?

You give us the explanation of your structure, but I don't know if you want our opinion, approval or suggestions

I believe that the structure of your Trello must be in accordance with the needs that you have in the company, always taking into account everything related to functionality, permissions, etc.

If you need more information, just comment.

Cheers

comments: author: Eldad Eilam
body: Hi [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) , thank you for your feedback.

I am looking for recommendation on how to build it, first. secondly, maybe trello has such template for such structure that we can use with some changes. last, if there is someone (3rd party) who can support us with this.

kind regards,

Eldad
Butler notifications to Slack is not highlighted?
Asked by EHo:

Hi. I've successfully created/tested automated notifications from Trello to Slack (in my test, it was when a new card is created - post a notification to a Slack channel of my choice).  

Although it works, the notification in Slack is not highlighted (i.e. I don't know that there's a new notification there). The "highlighted" notification though is working as normal for all other Slack channels and DMs....and I'm not sure why it's just not working for that butler notification?


Answers:
author: Sagar Rao
body: Hello,

I just tested this and it seems like if you have chosen to send the message as yourself, you will not receive any notification or the channel will not be highlighted to indicate that there is a new message, this could be because of the Slack assuming that the message was sent by you directly and not notifying you.

The workaround is to use the option "Send as Butler", this will both highlight the channel and trigger a notification. To use this, you will need to make sure "Butler By Trello" App is installed on Slack and active on the channel.

Thanks.

Sagar Rao
Cascade checklist items to a checklist in another card
Asked by Andrew Parker:

I have a meal planning board, with a card button setup, which copies a card (recipe) to the 'weekly plan' list.   

I currently have to do a manual process of copying items from the 'Ingredients' checklist on each recipe card to the 'Ingredients' checklist on a master shopping list card.   

I don't understand how the cascade and find functions work, but is it possible to expand my card button so that it copies the checklist items into a master checklist?

The goal is that by clicking the card button on 4 or 5 recipes, I will populate a master shopping list checklist on a single card.   

Would appreciate any help!   
Thanks


Answers:
author: milynnus
body: [@Andrew Parker](/t5/user/viewprofilepage/user-id/1719583)

Try using a lookup list with cards by recipe name with a Ingredients items list under a checklist "Ingredients" on each card.

When you have card with a recipe checklist - item name is recipe name, you should be able iterate the items, lookup the checklist from the above to copy the items into a "Shopping List".


Tags: automation
tengo problemas para descargar doc adjunto a un tarjeta
Asked by Ma Gabriela Garcia Garro:

Tengo problemas para descargar documentos adjuntos a anexados a una tarjeta por un colaborar

A veces si puedo y otras veces no puedo descargar

Que debo hacer ?

Me indican los pasos


Answers:
author: Mirek
body: ?El problema ocurre en todos los navegadores? ?Qu? error aparece?
Would you recommend Trello for a College Student?
Asked by MARK BRINKMAN:

I'm seeking a good to-do and task program to help my kids stay organized in college. Would you recommend Trello Premium (need calendar view)?


Answers:
author: Huwen Arnone _Deiser_
body: Hello [@MARK BRINKMAN](/t5/user/viewprofilepage/user-id/4735824), I must comply with [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993), I used Trello for different workgroups during my time in college, and it's quite a versatile tool.

I would suggest first starting with the free edition of Trello, and if it works well, then upgrading it to Premium.


author: Hannah Humbert - Simpla Workflows
body: Hi [@MARK BRINKMAN](/t5/user/viewprofilepage/user-id/4735824) ! Welcome to the community :) Yes, I'd definitely recommend Trello for university students! There's a tonne of content online from students who use Trello to manage projects/deadlines (e.g. [this](https://medium.com/@guillaumewuip/how-i-use-trello-to-effectively-manage-my-student-life-on-a-daily-basis-1547668fa506#.aridk13le)). If you're wanting a calendar view, you can use the [Calendar Power Up](https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up) on the free plan.  

Another tool I see mentioned a lot for uni students is [Notion](https://www.notion.so/product/notion-for-education). It's a great tool for both task/project management, but also great as a database for any sort of documentation, and also great for note-taking. You can find heaps of content online, like this post [here](https://medium.com/@tomasvemola/how-i-organize-my-student-life-with-notion-and-why-you-should-too-d9f66714c469).
Salesforce Powerup required permissions
Asked by Octavio Ruiz:

Hi,

I'm trying to request my salesforce admin staff to enable required permissions in order to integrate Trello with it (through Power up).

Is there any documentation that specifies or details from security perspective the actual permissions that are given to Trello? For instance if read-only permissions are the only used, etc...

My salesforce admin staff has recently disabled this kind of access while they analyze more in depth the security behind this integration.

Thanks for your help!


Answers:
author: Bibek Behera
body: [@Octavio Ruiz](/t5/user/viewprofilepage/user-id/4717866)

I could spot this if that helps please get the same reviewed with your salesforce admin.

<https://help.trello.com/article/1055-using-the-salesforce-power-up>

For now, our Salesforce Power-Up only works with the the Salesforce Enterprise, Unlimited, Developer, and Performance tiers ([Editions with API access](https://help.salesforce.com/articleView?id=000326486&type=1&mode=1)).

-Bibek


Tags: power-up

salesforce
How to pay for the standard plan only for 3 months?
Asked by Mauro N?brega:

I need a plan that I can use for only 3 months with the user, as he is a freelance user, how can I do without paying the annual fee?


Answers:
author: Brittany Joiner
body: [@Mauro N?brega](/t5/user/viewprofilepage/user-id/4735481) you should be able to just toggle to "monthly" on the billing page inside your team, and then it will charge monthly and you can adjust after three months!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/180839i00B40BCFB111294B/image-size/large?v=v2&px=999 "image.png")
Have some sort of a calendar layout
Asked by garbis.jk:

Hello, I'm part of a team that's using Trello lists as days of the week. They have created 5 lists representing the 5 days of work during the week, that go, just like in a calendar from Monday to Saturday. In every of those lists there are cards that reprensent the hours during the day. So for example, if someone adds himself to the card "11h - 12h" from the list Thuesday. That means that he will be in the shop from 11 to 12 on Thuesday.

This might seems unpractical, but for our needs, it's fine.

Now, what I would like to do is have a Card, at the top of every list displaying the date corresponding to the day of the week. What I had in mind, is that every Sunday, those cards at the top of my lists would update to match the coming days of the week.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/180793iF20F1CB41B7C0638/image-size/large?v=v2&px=999 "image.png")I tried to experiment with free Power-ups but nothing seems to match my needs.

Please helps me


Answers:
author: Louise Kidney
body: Hello, I'm wondering if you need to use Google Calendar with Power-Ups to make this work. Unfortunately, I wasn't able to try out what you were trying to do first, but here is a link on what you might be able to do, [click here](https://help.trello.com/article/829-using-trello-with-google-calendar)

My thinking was, when you had this enabled then you could display it on Trello?


Tags: automation

power-up
Como clonar um cart?o com o hist?rico de coment?rios?
Asked by Roanna de Almeida Pereira Castro Martins:

Estamos clonando os cart?es para um quadro diferente atrav?s de automa??o, s? que o Jira n?o est? trazendo o hist?rico dos coment?rios do cart?o.

Como clonar o cart?o por completo, incluindo todas as informa??es dos coment?rios?


Answers:
author: Melo
body: Oi [@Roanna de Almeida Pereira Castro Martins](/t5/user/viewprofilepage/user-id/4735259), bem vinda a comunidade!

Para copiar o cart?o do jira incluindo os coment?rios, voce pode usar o "smart value" {{#issue.comments}}, ele vai listar todos comentarios incluindo data e autor.

Voc? pode ver a documenta??o no link abaixo

<https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.comments-->

Se isso ajudou, n?o esquece de aceitar a resposta.

Obrigado,

Melo


Tags: jira
Can I leave a Board in a Workspace but still have it in another ?
Asked by KIM SMITH:

Hi

I have two accounts with Trello, one for my own business and one where I am a PA for a client.   

I originally accessed a new trello account on my PA account and not my own business account - can I leave the board on my PA account and still maintain my access on my own account or will this remove me from them all?

Rookie error as still finding my feet with Trello.

Many thanks


Answers:
author: Vero Rivas
body: Hi [@KIM SMITH](/t5/user/viewprofilepage/user-id/4735199)

Of course you can continue to maintain your two accounts, I would even tell you not to delete your personal account, keep in mind that if one day you leave your current company, you will lose your PA account when you delete your business email

Cheers


Tags: atlassian-guard

cloud
Automate - add a dashcard at the top of each new list
Asked by Andrew Parker:

I have an archive board setup, where archived cards from multiple boards get moved.   

This board creates a new list at the start of each month that cards archived that month get moved into.

When it creates the list you can automate it copying an existing dashcard into a named list, but you can't ask it to copy into the next list along.   

When creating a rule, you can set it to move a card to the next or previous list, but it appears that isn't an option when a date is triggering the action:

Option on setting a rule:  
![Options for rules.png](https://community.atlassian.com/t5/image/serverpage/image-id/180775i09CEA0DFF9CCB996/image-size/large?v=v2&px=999 "Options for rules.png")

vs Setting a calendar trigger on the 1st of each month.

![Options for calendar.png](https://community.atlassian.com/t5/image/serverpage/image-id/180776i634543155B882D9D/image-size/large?v=v2&px=999 "Options for calendar.png")

I hope it's clear what I'm trying to do!  

Thanks,  
Andy


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Andrew Parker](/t5/user/viewprofilepage/user-id/1719583) ! Would it work to create a list on your archive board called "Template" and just have a template dashcard in that list? So then the command would just copy that template card each month. So something like this:  

![copy dashcard.gif](https://community.atlassian.com/t5/image/serverpage/image-id/180871i331C9B20B0EB93C8/image-size/large?v=v2&px=999 "copy dashcard.gif")

comments: author: Andrew Parker
body: Thank you Hannah, I didn't realise you could use {monthname} {year} in the 'list' field to define that the cards should be moved to the list you've just created.

We're about to roll into a new month in 2 minutes, so it will be a good test of whether it works or not


author: Hannah Humbert - Simpla Workflows
body: [@Andrew Parker](/t5/user/viewprofilepage/user-id/1719583) hope that works for you! Not sure what your rule looks like to move/copy cards into the archive board, but you could do something similar like "every month, move all cards in the "Done" list to list "{monthname} {year}".


Tags: automation
??????? ????????????
Asked by ????????? ????:

??????????, ??????????, ??????? ??????? ??????????? ????? ??????? ?? ?????????? ???????


Answers:
author: Vero Rivas
body: Hi [@????????? ????](/t5/user/viewprofilepage/user-id/4735133)

Free workspaces are limited to 10 boards.

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

Cheers

comments: author: Carine
body: Hi [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) How many free workspaces are available in free version ?
can you create a template for a to do list with trello?
Asked by Anne Sexauer:

Hi,

I wanted to know if you can create a template for a to do list? It would be very helpful if we could attach it to our cards as we use them for our customer service. Like: Contact,  
Duration of conversation, service. So we don't have to type it in all the time.

Second question: Is it possible to see in the header of the card, when you were using it the last time? We already have the pirate modus but a date would be more helpful.

Thank you for your help,

Anne


Answers:
author: Robin Warren _Blue Cat Reports_
body: You can have template cards which have checklists attached (which will be copied to new cards) which oftens works well as a todo list for a single card. However, it sounds like what you want is to record data against each card? If so I would look into Custom Fields which are excellent and the best place to record this sort of data.

For a better alternative to Card Aging check out [Time in List](https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list).

And, just mentioning it in case it is useful, we recently launched [Forms for Trello](https://trello.com/power-ups/6139de588901011c01baf52f/forms-by-blue-cat) which is already popular with some customer service teams.

Hope that helps :),

Robin

comments: author: Anne Sexauer
body: Thanks for your help :)