youngmon/atlassian-qna huggingface dataset:
Backup
Asked by Vinicius Eduardo:

Could you confirm if we can restrict access to Trello folders so that no consultant has access to all our information? Let's segment to avoid unnecessary hits. As for backups, could you tell me how we should proceed for the platform?


Answers:
author: Valeriia Sitolenko
body: Hello [@Vinicius Eduardo](/t5/user/viewprofilepage/user-id/5100450)

I wanted to reach out and inform you that FluentPro, the company I'm part of, has a solution for an automated [Trello backup](https://fluentpro.com/fluentpro-backup-for-trello/). FluentPro Backup is a cloud platform that creates data backups continuously and allows you to restore lost or corrupted data automatically. Using FluentPro Backup, you can eliminate risks connected with human errors and data loss.


author: Brittany Joiner
body: [@Vinicius Eduardo](/t5/user/viewprofilepage/user-id/5100450) welcome to the community! as far as access, you can restrict who can view a board's contents. You can either make it public, workplace visible, or private and only people you specifically add will have access. So if you make a board private and then only add folks you want to view it, you wont have to worry about anyone else having access to it.

Re: backups, check up the backups for trello power-up!
Can't reactivate a member in Trello
Asked by Jens Simonsen:

Hi

We try to invite a former member to a board. But we got the message - "Reactivate member first" - "The following person was not invited".

But - we can't see the member anywhere and can therefor not either delete, deactivate or reactivate the member. It is like a "ghost in the machine".

What to do?


Answers:
author: Rafael Dill
body: Hi [@Jens Simonsen](/t5/user/viewprofilepage/user-id/5100422) , welcome to the community! Looking at the message you've been receiving, you have to open your "Members" tab on your Workspace and activate that person again. You can go there by just opening your Workspace, clicking on Members, and then going for "Workspace members" and you shall see the user looking like this:  

![Screen Shot 2022-12-14 at 3.54.01 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/230495iD9C3955C3501EECC/image-size/large?v=v2&px=999 "Screen Shot 2022-12-14 at 3.54.01 PM.png")  

Just click on Reactivate and you're good to go.

comments: author: Jens Simonsen
body: Hi Rafel

I know all this, but the person is not in the list on the page "Members". There is only me and another person (my Client)!!!

We want to add a third person, but Can't do it as mentioned.


author: Daniela Arguello
body: I'm having this same issue! And for those who *do* show up in the list as 'deactivated' I do not have a 'reactivate' button anywhere. Please advise [@Rafael Dill](/t5/user/viewprofilepage/user-id/4982500)


author: Rafael Dill
body: Hey [@Jens Simonsen](/t5/user/viewprofilepage/user-id/5100422) and [@Daniela Arguello](/t5/user/viewprofilepage/user-id/5113699) , sorry for the late response.

There could be several reasons that explain why you're seeing this behavior, so I think the best approach for both of the cases would be by raising a ticket with us here - <https://trello.com/contact#/> and informing the Workspace and the user ID (or email) that this is happening.

With that, we can take a further look into why you're not seeing the Reactivate button or why the person does not appear on the "Members" list.


Tags: cloud
notifications
Asked by Laura Nelson:

Is there a limit on the number of notifications shown under the little 'bell' icon in trello (browser version)? or a time limit on how long they are shown for?

notifications seem to be disappearing from this feed for me.


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/>


Tags: notification
Change the language of a single board
Asked by Helena Roriz:

Hi! My Trello is in Portuguese and I would like to share a board with a coworker who is Spanish. Is it possible to change the language of that specific board to Spanish while keeping the rest in Portuguese?


Answers:
author: Alisson Sartor
body: Hello, Helena!  

Welcome to the community!  

The language that is used in Trello is based on your profile settings. Therefore, two different users could see the board settings/Trello text in two different languages. The content of the board will be in whichever language you enter the text, and you can adjust this at any time, however, this won't be able to be localized.  

Kind regards,

<br />

Alisson  
Trello team


Tags: language
How to activate a reactivated member
Asked by Hanne Binderup:

Hi,

I'm trying to add/reactivate a colleague to my workspace. This is not possible and there is not "reactivate" button or anything else I can press to do this. All I can do is send her an activation link, which then comes back to me with a reply that she needs to be reactivated. What should I do?

thanks


Answers:
author: Alisson Sartor
body: Hello, Hanne!

Since we're going to need more details regarding this situation, can you open a request with Trello support directly?

<http://www.trello.com/contact>

Kind regards  
Alisson  
Trello team
Is it possible to automate a card that has been on a list for 1 month to be moved to another list?
Asked by Laura Garcia Mozo:

We need to be able to automate a card that has been on a list for 1 month to be moved to another list. Is it possible? How can I automate this?

Thanks


Answers:
author: Brittany Joiner
body: [@Laura Garcia Mozo](/t5/user/viewprofilepage/user-id/5100408) yes! i do something like this with my meal planning board to keep recently cooked meals in one list, and then automatically move them back to their "original" list when it's been a month since i've made it.

You can do this pretty simply by going to Automation --\> Calendar, and selecting a trigger for "every day", and then an action under "move cards" for moving all cards more than 30 days in the list to another list. Should look like this!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/230333iD0968D56DE6C5B7A/image-size/large?v=v2&px=999 "image.png")

comments: author: Laura Garcia Mozo
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Thank you very much, I found your answer very helpful.


author: Brittany Joiner
body: [@Laura Garcia Mozo](/t5/user/viewprofilepage/user-id/5100408) awesome!! glad to help!
Cart?o modelo alterando a configura??o
Asked by Vonildo Alves Lima:

Usamos um cart?o como Modelo para fazer entrevistas. Mas o que ocorre ? que a configura??o do cart?o sempre altera. Em alguns lugares coloca um travess?o"/". Onde h? link coloca aspas duplas "" no final do link. E o link das imagens s?o desvinculados das referidas imagens.  
Algu?m sabe me dizer o motivo deste problema?


Answers:
author: Rafael Dill
body: Oi [@Vonildo Alves Lima](/t5/user/viewprofilepage/user-id/5066503) , bem-vindo ? comunidade! Fiz alguns testes aqui criando um cart?o de modelo com links e n?o tive nenhum problema. Um ponto importante a ressaltar aqui ? que se voc? anexou um link de imagem nas atividades do cart?o, ele vai importar o anexo mas n?o a atividade. As atividades dos cart?es s?o sempre ?nicas para cada cart?o, ent?o ? esperado que n?o mande as atividades do modelo para o card rec?m criado.

Caso n?o seja esse o problema, pe?o que por gentileza crie um ticket com a gente, colocando o link do card modelo para que a gente possa ver com mais detalhes o que pode estar ocorrendo. O ticket pode ser criado por aqui - <https://trello.com/contact#/>
Remove 'time' from a checklist item
Asked by Sue Johnson:

In the latest release 'time' and 'reminder due date' has been added to the due date part of a checklist item. How do I remove them? The extra clicks to add due date for a checklist item are driving me a bit mad


Answers:
author: Brittany Joiner
body: [@Sue Johnson](/t5/user/viewprofilepage/user-id/4719721) are you saying that you only want a date? i dont use advanced checklists much, but i assume these are recent changes because so many folks have begged for time and reminds options on the checklist due dates, just like the card due dates, so I can only assume there's not a way to turn that off.

comments: author: Brittany Joiner
body: Update - i'm pretty sure this time part was rolled out as part of this update! <https://community.atlassian.com/t5/Trello-questions/Remove-time-from-a-checklist-item/qaq-p/2215087>


Tags: checklist

cloud
I need to attach two checklists to a single card.
Asked by nancy lauer:

I create one checklist for a card. Then I go and create another one on another card. But I can't figure out how to get them both onto the same card. It looks like I can just copy them from card to card. Is there a way to make a template sort of card that holds the checklists I need?


Answers:
author: Cody C.
body: Absolutely! If you're frequently adding the same checklist to new cards, you can create a template card containing both checklists, then create new cards from that template card. To do that:

- Add all your checklists to that card, then click the "Make template" button on the right side

- Click the "Create card from template" button at the top of your Template card. Or, close the card, then click the "Create from template" button at the bottom of any list and choose your newly-created template card:

![Image 2022-12-13 at 4.55.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/230354i6DCFA7D56765245D/image-size/large?v=v2&px=999 "Image 2022-12-13 at 4.55.56 PM.png")

You can find a bit more detail on template cards and how to use them here: <https://support.atlassian.com/trello/docs/creating-template-cards/>

Another option, if you don't want to use a Template card, is to copy that checklist whenever adding a checklist to another card. You'll use the "Copy items from" option - check out this page for more detail: <https://support.atlassian.com/trello/docs/adding-checklists-to-cards/>

comments: author: nancy lauer
body: Thank you!
Rule trigger issue: When a card is added by anyone > Join the Card
Asked by Jessica Bolts:

I set up the rule "When a card is added to the board by anyone \> join the card".

My goal is to have whoever created the card be automatically added to the card. However, this rule is only adding me to every card, I'm guessing because I created the rule. Is there another way I should go about this rule?

Thanks in advanced!


Answers:
author: Brittany Joiner
body: [@Jessica Bolts](/t5/user/viewprofilepage/user-id/5045393) hi there! welcome to the community! and yes, you'll need to use a [butler variable](https://support.atlassian.com/trello/docs/butler-variables/) to reference the person who did the action, to be added to the card. (Join refers to you, the person who built the automation, not the person triggering the action.)

Specifically you'll want to use {username}. Should look like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/230334i266ED8AF5FBB087A/image-size/large?v=v2&px=999 "image.png")

comments: author: Jessica Bolts
body: Awesome, this did the trick. Thanks, Brittany!


author: Nicky Clark
body: I've been trying to get this sorted for *ages*, thanks Brittany!


author: Brittany Joiner
body: [@Nicky Clark](/t5/user/viewprofilepage/user-id/5232803) yay! I'm so glad I could help!


Tags: butler

rule

trigger
Trying to display a card's ID in a cardback-section but only getting iframe or "Undefined" errors
Asked by Jim Clements:

I'm trying to display a card's ID in a **card-back-section** but I cannot get it to show. Please help me understand what I'm doing wrong.

* The **card-back-section** capability is turned on in the Power-Up admin portal.
* The **connector URL** is pointing to the **index.html** file listed below.

The **index.html** file contains

```
<!DOCTYPE html>
  <html>
    <head>
      <meta charset="utf-8">
    </head>
    <body>
      <script src="https://p.trellocdn.com/power-up.min.js"></script>
      <script src="/js/client.js"></script>
    </body>
  </html>
```

The **client.js** file contains

```
TrelloPowerUp.initialize({

  'card-back-section': function(t, options) {
    return {
      title: 'Parts List',
      icon: https://cdn.glitch.com/1b42d7fe-bda8-4af8-a6c8-eff0cea9e08a%2Frocket-`ship.png?1494946700421,
      content: {
        type: 'iframe',
        url: t.signUrl('./section.html'),
        height: 150, // Max height is 1500.
        };
      };
    },

});
```

The **section.html** contains

```
<!DOCTYPE html>
 ?<html>
?   <head>
?     <meta charset="utf-8">
?  </head>
?   <body>
      <!-- This is for visual reference only -->
?     <div>Line above card ID</div><br>

     ?<div id="card_id"></div><br>

?     <!-- This is for visual reference only -->
?     <div>Line below ID</div>
?     <script src="/js/section.js"></script>
?   </body>
  </html>
```

The **section.js** contains

```
?var t = window.TrelloPowerUp.iframe();

?var getCardId = function(t){
?  return t.card('id')
?  .get('id')
?  .then(function(cardID){
?    console.log('The card\'s ID is: ' + cardID); //Display in the console
?    document.getElementById("card_id").innerHTML = cardID; // Display in section.html
?    });
?  };
```

No matter what, all I can get the **card-back-section** to display is:
> **Parts List**
>
> Line above card ID
>
> Line below card ID

Outputting the variable to the console doesn't work either.

What am I doing wrong?


Answers:
author: Sal
body: Hey [@Jim Clements](/t5/user/viewprofilepage/user-id/4937541)

Welcome to the community!

So, it looks like you're having some difficulties implementing your Power-Up, or perhaps, you're working on something independently to get that information for your cards.

Because you're struggling with obtaining the card id and placing it on the card's back with your JS code, I recommend you submit your request to the Atlassian Developer's community. The Developer community is the best place for your question. We have many Trello Engineers that are active there, and they'd be happy to give some guidance for more advanced topics like these. You can access the Developer community for Trello here: <https://community.developer.atlassian.com/c/trello>.


Tags: api

card

power-up

rest-api
Licencias de trello
Asked by Montte Sistemas:

Buenas tardes,

Hemos comprado 5 licencias y tenemos diferentes espacios de trabajos en los que esos 5 usuarios pertenecen a esos diferentes espacios de trabajo, ?Como podemos asociar la licencia a 5 usuarios en concreto?

Quedamos a la espera de vuestra respuesta, gracias de ante mano

Un saludo


Answers:
author: Rafael Dill
body: Hi [@Montte Sistemas](/t5/user/viewprofilepage/user-id/5099689) , welcome to the community! Please keep in mind that when you upgrade your plan on Trello, the upgrade is applied to the Workspace, and not the users. So my suggestion here is that you keep these 5 users under the same Workspace and then upgrade it to Standard or Premium, so all of the can enjoy the paid features, by opening boards under that paid Workspace.
How do I disable automatic login in Trello?
Asked by Jessica Bowen Ossa:

I have staff with separate Trello accounts who share a computer. Right now Trello is automatically logging in to the last account that was used on that computer. We want to disable the automatic login so that each staff member can go to Trello and log in with their own account when it's their shift.


Answers:
author: Rafael Dill
body: Hi [@Jessica Bowen Ossa](/t5/user/viewprofilepage/user-id/5099655) , welcome to the community! If you want the browser to not save any login information, I recommend always using Trello in [incognito mode](https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DAndroid). By doing this, every time someone wants to access Trello, it will ask for the login and password.

comments: author: Jessica Bowen Ossa
body: Ok, thanks! I thought we already had incognito mode on our staff computers, but I will double-check with IT.
Can I upload a collection of logos to quickly choose from for card covers?
Asked by Jim Clements:

I use Trello to organize job and service calls, and use my customers' company logos as the card covers for quick and easy identification. When creating a new card, I'd like to be able to quickly choose from a collection of uploaded/always available photos to use as the card's cover.

Currently, what I do when creating a new card is go find an old card related to that customer, open the image, right click to copy it, then go back to the newer card and past it in. It's not terrible but it does interrupt the flow.

I think this would also have the benefit of saving space so the same image isn't uploaded 300 times and instead is just referenced.


Answers:
author: milynnus
body: [@Jim Clements](/t5/user/viewprofilepage/user-id/4937541)

Based on your earlier questions, looks like you are developer and familiar with custom power up.

I have come up with a custom power up that allows you to attached app to your card back. In the picture you can see a form app and a image sharing app.

Regarding your question : it does not matter whether you select a file or provide a link, Trello will create a copy on the card.

The alternative method is to use http request to get the image from another card. Standard Trello automation support this so I have an app for curated Trello automation add-on deservices (unfortunately the platform has problems with handling environment variables at this moment) but here's the link <https://alpha.deta.space/discovery/@milynnus/space_butler> and you can read the documentation. Look under Attachments.md in the Github repo.

![Screen Shot 2022-12-13 at 12.13.44 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/230204iFDEA785048DEE3AC/image-size/large?v=v2&px=999 "Screen Shot 2022-12-13 at 12.13.44 PM.jpg")![Screen Shot 2022-12-13 at 12.10.59 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/230205iB216EEE2468567ED/image-size/large?v=v2&px=999 "Screen Shot 2022-12-13 at 12.10.59 PM.jpg")


Tags: card

image

upload
Disable sorting rule for list
Asked by Lars Hornborg:

Hi, I'm embarrased to ask this question but I added a rule to sort cards in a list and now I can't find how/where to disable/delete the rule?

Looking forward to being enlightened :)

Lars.


Answers:
author: Rafael Dill
body: [@Lars Hornborg](/t5/user/viewprofilepage/user-id/5099602) , welcome to the community! Please, don't feel embarrassed, we're all learning something new every day. I'm glad that you wrote to us. You can manage all your rules by opening the board where you made the rule and clicking on the "Automation" button, located right beside the Filter button.  

Then, if you click on "Rules" you shall see the ones you've created before. You can see how this works in detail here - <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/>

comments: author: Lars Hornborg
body: I wish it were that simple - tried that route the first thing I did but no rules are displayed when I go there, and yet the rule that I created, which sorts the list every day, keeps running.


author: Rafael Dill
body: If you're automation runs every day, it should not be on Rules, but on the Calendar section. If you haven't, would you mind taking a look to see if you can find your automation there?


author: Lars Hornborg
body: Do you mean the Calendar View in the left menu? Can't see any other Calendar section. And I can't see any options for scheduling or rules in the Calendar view - which I haven't upgraded to, for that matter, but it's still visible as a trial feature from the looks of it.


Tags: rule
Board l?dt nicht
Asked by Clara Steudel:

Hey, ich kann keine neuen boards erstellen.

Jemand schon mal ?hnliches passiert?

es h?ngt immer am lade Bildschirm


Answers:
author: Cedric Schwerdtfeger
body: Hallo zusammen,

das gleiche Problem habe ich auch.

Bei mir kommt der Fehler, das Trello derzeit nicht geladen werden kann. Komischerweise habe ich mit meinem zweiten Trelloaccount keine Probleme.


author: Cedric Schwerdtfeger
body: Funktioniert wieder.


author: Rodolfo Moreira
body: Hallo Clara!

Willkommen in der Atlassian-Community! Ich hoffe, Sie genie?en Trello.

Wir haben dies intern ?berpr?ft und es sieht so aus, als ob es einen kleinen Fehler gab, aufgrund dessen ein Verbindungsfehler aufgetreten ist, der jetzt behoben zu sein scheint.

K?nnten Sie Ihre Seite aktualisieren und es erneut versuchen und uns benachrichtigen, wenn das gleiche Problem erneut auftritt? Wenn dieses Problem weiterhin besteht, k?nnten Sie bitte [ein neues Ticket einreichen](https://trello.com/en/contact#/), damit wir uns Ihren Fall genauer ansehen k?nnen?

Gr??e,  
**Rodolfo**

comments: author: Maurice Benito Weitner
body: Hallo zusammen,  

ich habe seit 15 Minuten das gleiche Problem. Laut der Chrome Console schl?gt die Verbindung mit dem Socket fail, woraufhin ich viele 429 (Too many Request) Responses bekomme.


author: JoMedia
body: Wir auch. Ist es schon behoben?
Bamboo pluginScheduler job stops executing after some time.
Asked by DaveD:

I've successfully got a Bamboo PluginJob executing by following the tutorial at <https://developer.atlassian.com/display/DOCS/Scheduling+Events+via+SAL+Tutorial>. All is working fine for the first few minutes with the Job executing every 10s as it is specified.

Unfortunately after a random time (a few minutes) the scheduled job stops running.

There doesn't seem to be any errors in the logs and I'm at a bit of a loss as to how to proceed. Can anyone help?

Thanks,


Answers:
author: DaveD
body: I've upgraded to 5.2 and this seems to have gone away now.


author: DaveD
body: I've narrowed this down to some issue with rabbitmq which the pluginJob is using. If I disable the AMQP functionality, the job doesn't disappear. I'm unable to find any exception to work out what the issue is.

I've worked around this problem by having a fairly regular event look for the last time the job has been run and reschedule it if it goes over a threshold. Not a great solution but it seems to work.

I am currently tied to using 4.4.5 but I'll try to upgrade to the latest version and see if this is still an issue.


Tags: schedule
Invoke QTP Test from Bamboo
Asked by Nilesh Rao:

Hi

We have a Java client server application . We are using Bamboo as our CI tool which is installed fon one of our server . In the delpoyment process the jar files are deployed on test server. On the test server we have QTP installed as well. Now in normal case we take the remote desktop of the test server and manually trigger our QTP test. Our requirement is to trigger the QTP test on the Test server everytime the build is deployed.

For QTP to run its test it requires a active GUI session of the machine on which it is installed.

Is it possible to run QTP on the test server from bamboo task . Is ther any pugin available.


Answers:
author: roy_lyons
body: On linux you can use xvfb to make a virtual display. Just run xvfb and specify the screen number and set your display variable accordingly


author: VikasB
body: You can use UFT task for Bamboo plugin. It adds a task in task list of bamboo. Add UFT task to your build and configure it.

To keep UI active you can do more research on caffeine.exe. This executable keeps GUI active.


author: Nilesh Rao
body: Is there any solution for Windows OS. We have our test server on Windows 2008 R2 and the client machine from where we take remote desktop is on Window 7.
remote agent upgrade
Asked by Gretchen:

We are getting ready to upgrade from 4.4 to 5.1 on Bamboo. We have the same remote agent servers installed on both environments (dev and production). If we run a build against the version 5.1 in Dev it should upgrade the remote agent jar files to 5.1 automatically (per documentation). Will this cause the remote agents to fail when a build is sent to them from the 4.4 Production server (because now they will also have the 5.1 remote agent jar files)?

Thanks,


Answers:
author: Przemek Bruski
body: The agent will downgrade itself when you switch it back to 4.4.

comments: author: Gretchen
body: I was hoping you'd say that...:)  


Tags: bamboo-administration