youngmon/atlassian-qna huggingface dataset:
How Can an Admin Lock Down a Page Hierarchy?
Asked by Zod:

It used to be that on the Server version of Confluence (ie. the GOOD version) you couldn't move pages in a hierarchy without first having access to the Space Tools at the base of the Navigation Sidebar.

Now in the Cloud version (at least at the "Standard" level), you've made a Navigation Sidebar TOO moveable.

At present, any random content contributor can just accidentally drag their mouse in the wrong place, and screw up an entire corporate documentation hierarchy. This makes it absolutely impossible for those trying to manage content, to keep things consistently organized.

If you are running a REAL company with thousands of users, and hundreds of thousands of pages, maintaining a coherent, conceptually-related page hierarchy within a space, isn't a "nice to have" it's an absolute organization MUST, that without which, makes Confluence utterly useless.

At present, I cannot seem to find a way to lock down access to page moving capabilities alone, to specific user groups (ie. Space Admins).

If there IS a mechanism to do this which I am missing, I need to know how to accomplish that immediately.

If this absolutely critical feature is only available either only within the "Enterprise" level of the Cloud version, or on the Data Center version of Confluence, we'll need to know that as well.

So far, Cloud is awful beyond measure. Half functionality as compared to Server, WAY too much white space, it's just not a serious Technical Documentation application for grown-ups. It's too busy trying to be some cheesy phone app, instead of something which technicians can use for complex documentation on their desktops.

Even the new default of wasting 2/3rds of the screen real estate by squeezing text to a central column shows you don't actually know how your largest customers actually USE your app.

One of my SME code documentation contributors referred to going from Server to Cloud as, "It's like going from a Corvette that occasionally needs a tune-up, to a golf cart with low oil and a busted wheel."

We need to know if the Data Center version is any better and more closely resembles the high-functioning Server version (which was PRISTINE by comparison), or if we need to abandon Confluence altogether. This will impact almost every large-scale entertainment, tech, and aerospace company in Los Angeles, so gee, it'd really be nice to know if Atlassian is still going to offer a real technical documentation platform, or not.


Answers:
author: Zod
body: There are others who've noticed this massive functionality gap, and a ticket has been started related to that here:

* [CONFCLOUD-74323](https://jira.atlassian.com/browse/CONFCLOUD-74323)

However, I still need an answer with regards to other versions, as this functionality (or the lack thereof) will effect corporate purchase decisions.


Tags: cloud

confluence-cloud

confluence-data-center

hierarchy

organization

page

restriction
Is there a template or macro that looks like Confluence's Space Settings page?
Asked by Mathew Imregi:

See attached- I want a page that looks like that, but I diont see an easy/obvious way to do it. Can anyone point me in the right direction?

![2022-12-12 12_25_43-911inform Knowledge Base - 911inform and 11 more pages - Work - Microsoft? Edge.png](/t5/image/serverpage/image-id/230154i7F95F97727D29B96/image-size/large?v=v2&px=999 "2022-12-12 12_25_43-911inform Knowledge Base - 911inform and 11 more pages - Work - Microsoft? Edge.png")


Answers:
author: Mathew Imregi
body: Is this the result of a style sheet or macro I havent found?


Tags: cloud

confluence-cloud
Changes in Confluence Cloud behavior (in OLD version of editor)
Asked by Alexey Safonov:

I'm not sure how to properly raise a bug report in Confluence, so if this is a wrong place, I'd be very grateful if you could point me in the right direction.

As a Confluence Cloud user I noticed at least 2 changes in Confluence behavior today. I should clarify that I'm using the OLD version of the editor because I don't like the formatting in the new version (it came out a year or two ago), so I have one page as a template and I create all new pages by copying this template.

So, what has changed today in the OLD version of the editor:

1) such icons as  
\* minus  
\* warning  
\* yellow star, etc

are no longer displayed as icons but displayed as text!

2) all newly created links are now highlighted with underlining, which was not there before, and which is very frustrating and even annoying :(

Dear support, if you are reading this message, please correct the bug.![links.png](/t5/image/serverpage/image-id/230143i2FA63912F3488DE7/image-size/large?v=v2&px=999 "links.png")![yellow_star.png](/t5/image/serverpage/image-id/230144i1E68244DCA343F0E/image-size/large?v=v2&px=999 "yellow_star.png")


Answers:
author: Brant Schroeder
body: [@Alexey Safonov](/t5/user/viewprofilepage/user-id/823283) Is it doing this in all browsers? Have you tried clearing your browsers cache?


Tags: cloud

confluence-cloud
Confluence Automation Rule
Asked by lapacquah.bryant:

Hello,

Checking to see if there is a way to capture comments left on a Confluence page using Automation rules. I would like to setup an email alert that will have comment details including username of who left comment. Thank you.

![Screen Shot 2022-12-12 at 10.01.35 AM.png](/t5/image/serverpage/image-id/230137i96351456B5C500D3/image-size/large?v=v2&px=999 "Screen Shot 2022-12-12 at 10.01.35 AM.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@lapacquah.bryant](/t5/user/viewprofilepage/user-id/4876239)

If you watch a space you will receive all content updates. Wouldn't that be enough?

![watch all content.png](https://community.atlassian.com/t5/image/serverpage/image-id/230163iE2B9B6E25F05BADD/image-dimensions/309x228?v=v2 "watch all content.png")

comments: author: lapacquah.bryant
body: Thank you for the update I figured that out today.


author: Alex Koxaras _Relational_
body: Good to know that!


Tags: cloud

confluence-cloud
Page Properties Report: Filter by pages with a link to this page
Asked by Scott Beeson:

In Page A, I have a page properties macro that has a link to page B. Page A has a label named "projects"

In Page B I am creating a page properties report. Under Filter, I'm adding "Including Text" and I have tried both the title of the page and the URL of the page, but both show no results. The goal is for Page B to list all "related projects", ie all "project" labeled pages that have a link to Page B.

Is this possible?


Answers:
author: Scott Beeson
body: I thought it might be because the link was displayed "Inline" but I have changed it to just display the URL temporarily. It still does not work. Does the "including text" ignore contents of the properties macro?

comments: author: Scott Beeson
body: Okay, I tested putting the url outside of the macros report in the main body and it still doesn't work. Does "including text" work *at all*???


Tags: cloud

confluence-cloud
I'd like to back up confluence, but I couldn't find the way.
Asked by Mike Oh:

firstly I would like to back up the confluence server version.


Answers:
author: Rilwan Ahmed
body: Hi [@Mike Oh](/t5/user/viewprofilepage/user-id/4618372) ,

In you are system admin of your confluence instance, then go to admin settings --\> **Backup administration**

i.e. https://\<baseURL\>/admin/dailybackupadmin.action

**Please note:**   
It is not recommend the automatic backup procedure for production installations, as it may require a large amount of memory, CPU and disk space.  
Instead, it is recommend that you perform a manual backup of your Confluence database, home directory and attachments  
Refer online documentation for more details: <https://confluence.atlassian.com/conf713/configuring-backups-1077914468.html>


author: Jack Brickey
body: Hi [@Mike Oh](/t5/user/viewprofilepage/user-id/4618372) ,

have you seen this set of articles- [site-backup-and-restore](https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html)


Tags: confluence-server

migration-customer-care

server
How can I add to my Confluence page, reports made with Xporter for Jira in an automatic way?
Asked by Marc Olmos Oms:

I followed this link but it doesn't clarify it too much for me.  

<https://confluence.getxray.app/display/public/XPORTERCLOUD/Xporter+Connector+for+Confluence>


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Marc Olmos Oms](/t5/user/viewprofilepage/user-id/5099432)

Welcome to Community!

It looks like you need to install a helper app. Have you tried that already? You might also want to contact the support team at Xray.


Tags: cloud

confluence-cloud
When adding a link to Jira it says "Can't find link" even though the link is valid
Asked by Alexander Persson:

When i add a link in a confluence page to a jira issue it says "Can't find link" even though the link is valid and can be clicked without problem.

When i do this for other projects it works fine but this is for a few specific issues.

Any ideas?


Answers:
author: Tim Hallinger
body: In Jira Software i've found out that links are broken (can't find) if the Projekt Key has something like "_" in it.

So i renamed for example the project key Test_123 to Test123 and it started to work.


author: Dave Mathijs
body: Hi [@Alexander Persson](/t5/user/viewprofilepage/user-id/383780)

Do you have **Browse Projects** permission on the issue you are linking to?

Are you added to the **Security Level** of the issue should issue security be enabled for that project?

comments: author: Alexander Persson
body: I am Admin in Jira/Confluence so my rights should be ok?

My thinking is that this might be Confluences rights to browse the project in Jira as you mentioned. How would i find the browser projects permission settings?  

And i dont know where the Security level is either...


author: Matt Abe
body: I am also getting this error on two issues but not others, one of which is Done and the other with a status of In Progress. The links marked "Can't find link" do in fact work when clicked. I see this error when linking from Confluence to Jira, and when linking from an issue in one Jira project to another issue in the same project.


author: Kristina Fan
body: Same. This started with Roadmap became Timeline. Bug?


author: Michael Hoffman
body: Started happening in both organizations I work for. All the links suddenly show "Can't find link". There's been no security changes in either organization. Hopefully there is a solution?


Tags: cloud

confluence-cloud
Show Jira report from different account in Confluence
Asked by Aleksa Isailovic:

Hello everyone,

Is there a way to Jira reports in Confluence from different accounts?  
I would like to see the data/reports from different clients' Jiras, but ideally it would be in same Confluence page.

Thank you in advance for support,

Aleksa


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Aleksa Isailovic](/t5/user/viewprofilepage/user-id/5099333) ,

welcome to the Atlassian community!

As Confluence admin you should be able to setup multiple Application Links to multiple JIRA instances. You can setup the existing one as primary and new links as secondary.

After doing that you can be able to specify your JIRA source in the related JIRA issues macro.

Hope this helps,

Fabio

comments: author: Aleksa Isailovic
body: Thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) .  
I'll try it out but will write here for the case I get stucked :)

Best regards,

Aleksa


Tags: cloud

confluence-cloud
Trello REST API filter
Asked by Michael Confessore:

I'm attempting to query a Trello card using the REST API to find the card's list history (when it changed lists and for how long it was there). I've used the API to pull boards/lists/cards and their fields before but when I try to apply a filter like the following:

"[https://api.trello.com/1/cards/{cardID}/action?filter=updateCard:idList\&key={}\&token=](https://api.trello.com/1/cards/{cardID}/action?filter=updateCard:idList&key={}&token=){}"

It gives me a "Cannot GET" error. Is my syntax off for the filter? Is this even the right way to go about access the card's list update history?


Answers:
author: Michael Confessore
body: .
Butler automatic reports
Asked by Rmeadows:

I have a butler report being sent weekly, using variable, it is to populate with my list and all cards with due date listed, some of the email is populating, but some is not.

There are 8 lists and only 3 (CSR, AM and dl) lists populate in the body of the email.  
I have created the report as a variable for each list individually, and I have used the below in the body of the email to pull the variable.

The body of the email reads as...

Below is the status of all items on the Error Log Board\\n\\nNeed to assign:\\n\\n{$assign}\\n\\nOpen Items:\\n\\n{$CSR}\\n\\n{$MA}\\n\\n{$AM}\\n\\n{$Print}\\n\\n{$dl}\\n\\n{$wh}\\n\\n{$sh}\\n\\nCompleted Items - to be Archived today:\\n\\n{$completed}

when the email is sent out, this is what it looks like, as you can see I am missing MA;PRINT;WH;SH

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/168197i3391C54DE98F95F0/image-size/large?v=v2&px=999 "image.png")

There are no errors that I am aware of. the log says it is successfully capturing the cards.


Answers:
author: Rmeadows
body: I just solved this. this is case sensitive. once I matched the casing to my what I used for the variable, it worked perfectly.
Checklist due dates
Asked by Stevan Novakovic:

Hey guys!  
I'd like to ask if anyone knows if there is a way to automate the due dates checklist, so that once I update the due date of the first checklist item, it will automatically change due dates from other checklist items?  

To understand what I'm trying to say, please watch this video - [https://www.loom.com/share/f1b8b5a4eb3444039e0ac5b4ba4c3f86](https://www.loom.com/share/f1b8b5a4eb3444039e0ac5b4ba4c3f86?fbclid=IwAR3Ceh03eYMvtmhTw1s9no7p75rPDSVoEYD9oupn0joDNrlDu2WGhitrbmM)


Answers:
author: milynnus
body: [@Stevan Novakovic](/t5/user/viewprofilepage/user-id/4624768)

Replied to your messenger. I have developed a few modules in this area that can handle date changes, sync checklist order between checklists on difference cards, sort by date or name, etc.


Tags: checklist

due-date
How to appoint 2 board to the same guest of my team
Asked by Pietro Lavarini:

I use more boards and I need to allow my employ to see and operate at least in two or three of them.

With Premium account I am able to allow him only one board

please let me know how to proceed and what is my cost

thank !


Answers:
author: Dan Ivory
body: Hi [@Pietro Lavarini](/t5/user/viewprofilepage/user-id/4613601)

As far as I understand it, you'll need to buy your employee a Premium membership to be on more than one board in a workspace. <https://help.trello.com/article/1236-board-guests>

You could create another Workspace (that's non-premium) and add him to as many boards as you like in that workspace, but then of course you won't be able to use the Premium features on those boards.

Hope that helps explain it.

Dan
Is there an incremental counter add-on available?
Asked by Stefan Richter:

I want to use trello to keep track of feature requests. Each feature request has its own card and I'd like to add a counter that we can increase by one for every time a customer requests the feature.

Ideally I'd like the counter to be visible on a closed card.

I searched but couldn't find anything like that.

Does an add-on like that exist or what are potential workarounds?

Thanks.


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hey [@Stefan Richter](/t5/user/viewprofilepage/user-id/4624478) I do this with a custom field, simple and works quite well :)

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)

comments: author: Stefan Richter
body: Thank you, that would be my fall back option but I could swear I had seen a power-up for it once. Maybe I am mistaken.


author: Vitaly Andrianov
body: Hi.

You can use Smartfields to do calculations in Trello
?????? ????? ????? ????????? ????????????? ??? ????????? "????. ??????? ???????????????"
Asked by ????:

????????????. ?????? ????? ????? ????????? ????????????? ??? ????????? "????. ??????? ???????????????", ??? ?? ???????? ? ??? ????? ??? ????. ??? ????????? ????? ?? " ???????????? ?????"?


Answers:
author: Michael Pryor
body: This should explain:

<https://help.trello.com/article/1263-moving-to-workspaces>

comments: author: Michael Pryor
body: Also you can just change the name of "Yeshar Workspace" to the word "Personal" and it will work basically the same as you were used to.
External form that creates cards in Trello board when submitted
Asked by Lee Jones:

Hi, is there a way for me to be able to create a form on a support website, that when filled in and is submitted it creates a card in a my Trello board.

Then when that card is created I can discuss the work through that card with the person who submitted the form.

So a form with a particular set of fields that when submitted will create a card in a particular Trello board.

If yes then some help with those correct form fields will be very much appreciated.

Thanks


Answers:
author: milynnus
body: [@Lee Jones](/t5/user/viewprofilepage/user-id/4624269)

There are many form apps that will create cards in Trello. Most would write the data to the description field of the card but some would store it as an attachment which makes the access to the for data difficult. Most would not have the ability to update custom fields. There is one that is new that would do that. Some would have webhook and you can definitely do a lot more with that.


author: ?i?dem B?y?ka?ik
body: Hi [@Lee Jones](/t5/user/viewprofilepage/user-id/4624269),  

Welcome to the community.

It seems you need the [Hipporello Service Desk](https://www.hipporello.com/?utm_campaign=cmrkt_community&utm_source=atlassian&utm_medium=us_answer&utm_content=fcs_servicedesk&utm_term=21_11) power-up for this. Hipporello allows you to design forms to your needs with its intuitive form builder. Next, you can either publish your forms on your Hipporello portal - the portal is a part of the service desk solution- or embed them on a website.   

Every form submission triggers a Trello card creation on the Trello board where the power-up is enabled.  

And if you need to do so, you can also communicate with the clients who have submitted forms from within the Trello card. Hope that helps!   

Let me know if you have any questions!  

Cigdem

comments: author: Lee Jones
body: Hi Cigdem, thats amazing, and sounds like exactly what I need.

I'll look into it and give it atry.

Thank you very much

Lee
How do I reach billing
Asked by Cindy Lucas:

I was overcharged. How do I reach billing. I know this contact form can't be the only one to reach you.


Answers:
author: Nic Brough -Adaptavist-
body: Start at <https://trello.com/contact> and pick the last option (there's 4, the 3rd one will bring you back here, make sure you go for the 4th of "contact support")


author: Alex W
body: Hi Cindy, I can see your ticket has been answered by a member of our Advocates team.

comments: author: Cindy Lucas
body: But it hasn't been resolved.


author: Cindy Lucas
body: I just put in another ticket


author: Alex W
body: Hi Cindy, they'll close new tickets as duplicates if they're not about new issues. Can you reply to your original ticket?
What power up should I use for a wiki that is a trello?
Asked by Greenmoth:

The only thing I got is undo for trello. Is there any other power up that could help a wiki that is a trello?


Answers:
author: Nic Brough -Adaptavist-
body: Trello is an issue tracker more than anything else, it's not intended to be used as a wiki.

I'd keep it simple and try out some wiki software rather than trying to do use software that's designed for a totally different purpose.


author: Alex W
body: Welcome to the community! Can you give us more information on what you're trying to do in Trello? I'm not sure what you mean by 'a wiki that is a trello'.

comments: author: Greenmoth
body: I'm not using trello for business. I'm only using trello to use it like a fandom since I'm pretty bad at making a fandom (wiki).


Tags: wiki
Google Sheets (Drive) not creating new card rows
Asked by Andreas Michaels:

I have connected a zap for new rows in Google Sheets (Drive) to trigger the creation of a new card in Trello, The test seems to be working, however, none of the new cards have shown up after the test.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Andreas! Welcome to the community ? this may be more of a Zapier support question, but I (or someone else) might be able to help! Can you send a screenshot of your zap so we can see how you've set it up?


Tags: google

google-drive
Why do some shortcuts and the menu in Trello for Windows not work as intended?
Asked by Rafael Urben:

Some menu actions and shortcuts do not work in the Trello Windows (11) app.  

Examples:

- Zoom menu actions and keybinds do nothing  
- Ctrl+(number) and the corresponding menu items do not work cross-workspace and sometimes only work when the sidebar is visible  

Some more things:

- Fullscreen doesn't hide the menubar


Answers:
author: Alex W
body: Hey Rafael,

We're not officially supporting Windows 11 yet, so if you're having issues in the desktop app, I recommend moving to web until we officially support Windows 11.

In terms of shortcuts, we are aware of an issue with shortcuts and will be shipping a fix in the next desktop app release.
Looking for a way to repeat a card on a specified cadence to a different board
Asked by Preston Johnson:

Hello, I am looking for a way to copy one static card from one board to a completely different board. I am wanting this to happen on an established cadence, ie. weekly,monthly, daily.

The use case for this is as follows. On my reporting board I have a cards that represent a report that needs to be pulled. This board houses all of my reports. Some reports will be pulled by different staff, so I am wanting to copy each report card onto that specific users main task board on the day that the report is due.

Originally I was going to use the Card Repeater power-up, as I thought I would be able to repeat the card to a different board, alas I am unable to. I am looking for a solution to this that doesn't involve mirroring the cards either, as I want the card that is copied onto the persons task board to be untied to the original card. Which I want to remain untouched. Thank you!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Preston! You should be able to achieve this through automation. Specifically a schedule command. Something along the lines of:

"Every week, copy all cards in the "Report" list to boards X, Y, and Z"

There are different ways to lookup the cards you want to copy, e.g copy cards with the "report" label.

Let me know if you need any more detail around how to set that up ?


Tags: automation

board

schedule