Error installing Confluence and synchronize with Jira
Asked by Jos? Ignacio Santoyo:

Hello,

Is the first time that i'm installing a Confluence(4.2.11) and i receive and error when confluences trying to synchronize with Jira. I did all the steps but i can continues for this java error. I have a new jira's user with admin privileges. I write here my error if someone can help me,thanks in advance for your help:

### Cause {#toc-hId-1158907731}

java.lang.RuntimeException: Error while setting up connection to JIRA  
at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:243)

caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =500  
at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)

#### Stack Trace:\[hide\] {#toc-hId-238956949}

```
java.lang.RuntimeException: Error while setting up connection to JIRA	at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:243)	at com.atlassian.confluence.setup.actions.ConnectToJiraAction.execute(ConnectToJiraAction.java:168)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)	at com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:27)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.validation.MessageHolderInterceptor.intercept(MessageHolderInterceptor.java:42)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.util.LoggingContextInterceptor.intercept(LoggingContextInterceptor.java:49)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.CancellingInterceptor.intercept(CancellingInterceptor.java:23)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.HttpMethodValidationInterceptor.intercept(HttpMethodValidationInterceptor.java:72)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.websudo.WebSudoInterceptor.intercept(WebSudoInterceptor.java:63)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.themes.ThemeContextInterceptor.intercept(ThemeContextInterceptor.java:68)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.actions.PermissionCheckInterceptor.intercept(PermissionCheckInterceptor.java:57)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.setup.webwork.BootstrapAwareInterceptor.intercept(BootstrapAwareInterceptor.java:26)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.user.actions.UserAwareInterceptor.intercept(UserAwareInterceptor.java:58)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.pages.actions.CommentAwareInterceptor.intercept(CommentAwareInterceptor.java:50)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.pages.actions.PageAwareInterceptor.intercept(PageAwareInterceptor.java:150)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.spaces.actions.SpaceAwareInterceptor.intercept(SpaceAwareInterceptor.java:77)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.actions.LastModifiedInterceptor.intercept(LastModifiedInterceptor.java:38)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.ConfluenceAutowireInterceptor.intercept(ConfluenceAutowireInterceptor.java:49)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:76)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:61)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:38)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:115)	at com.atlassian.confluence.servlet.ConfluenceServletDispatcher.serviceAction(ConfluenceServletDispatcher.java:52)	at com.opensymphony.webwork.dispatcher.ServletDispatcher.service(ServletDispatcher.java:199)	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.security.websudo.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:59)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:106)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:21)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:40)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:22)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:44)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:30)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:70)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)	at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:22)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:35)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:80)	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)	at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427)	at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:58)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:54)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)	at java.lang.Thread.run(Thread.java:679)Caused by: com.atlassian.dragonfly.api.JiraIntegrationConfigurationException: cannot create application in Jira. Status Code =500	at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.createApplicationInCrowd(CrowdIntegrationConfiguratorImpl.java:87)	at com.atlassian.dragonfly.core.CrowdIntegrationConfiguratorImpl.configureCrowdAuthentication(CrowdIntegrationConfiguratorImpl.java:49)	at com.atlassian.confluence.setup.actions.ConnectToJiraAction.configureJira(ConnectToJiraAction.java:237)	... 204 more        
```


Answers:
author: Bruna Griebeler
body: Hi Jim!

I suggest you to check if both services (Jira and Confluence) are running under the same protocol (HTTP or HTTPS).

If your Confluence is using https and Jira http they will not be able to communicate.

Hope it helps!

Kind Regards

comments: author: Jos? Ignacio Santoyo
body: Thanks Bruna,

I'm seen the configuration and twice are running with HTTP... another good idea?


author: William Zanchet [Atlassian]
body: Hi Jim,  

I think I know what's happening, basically you have to have a JIRA user management already configured in your JIRA side, in order to achieve it. I created a KB based on this problem, I hope this helps:  

[https://confluence.atlassian.com/display/CONFKB/Unable+to+Set+Up+the+User+Management+During+the+Installation](https://confluence.atlassian.com/display/CONFKB/Unable+to+Set+Up+the+User+Management+During+the+Installation "Unable to Set Up the User Management During the Installation")  

Cheers,  

WZ


author: dleng
body: Hello,

Do you happen to have JIRA connected to Crowd **and** SSO is activated? If SSO is activated for JIRA, then you probably commented out JIRA's seraph authenticator and used Crowd's seraph instead. This won't work for Confluence because confluence requires JIRA's seraph for user management. (But thats IF you actually had JIRA connected to crowd)

Quite an obscure error message. HAve you tried contacting Atlassian support on this?

comments: author: dleng
body: I might be wrong with your situation. See this answers topic: <https://answers.atlassian.com/questions/144518/confluence-5-0-1-gives-error-when-trying-to-connect-to-jira-5-2-5>


Tags: application-link