youngmon/atlassian-qna huggingface dataset:
In JIRA Portfolio, when multiple teams are added, the Stories and Capacity Schedule View shows message "This view is only available if all teams are on the same schedule." Why this message appears when both the teams use scrum and have same sprint length
Asked by Radha Khullar:


Answers:
author: Patrick M. ("Rick") Pirozak
body: Hi Martin - Radha had filed this query on my behalf. Let's call these 2 teams T1 and T2. I've double- and triple-checked that T1 and T2 meet all 4 criteria, specifically:

1. Team schedule: Scrum / Iterations
2. Start: Monday
3. Iteration length: 2
4. Custom Sprints: 7 total (for each), and the NAMES, STARTS and FINISHES for all 7 Sprints are identical for T1 and T2.

So since both teams use Custom Sprints, and per your response it seems that the Capacity View cannot be used if *any* team uses Custom Sprints (even if they're identically named/starte'd/finish'ed), then guess we'll have to use the "Per Team" view. Can you you confirm/refute definitively?

Thx!

-Rick

comments: author: Radha Khullar
body: Hello Martin,Can you please answer Rick's question.Thanks for your help!


author: Martin Suntinger
body: The message appears if:

* Not all teams use the same methodology (e.g. some Scrum some Kanban)
* Not all teams use the same sprint length (e.g. 2 weeks vs. 3 weeks)
* Not all teams start their sprints on the same weekday
* Some teams have custom sprint with a custom name defined (even if they are the same lengths)

Maybe the last point is the reason in your case if all teams are scrum and have the same length: Check in the details view of the teams if there are any custom sprints. If yes, then you'll have to use the "per team" view.


Tags: advanced-roadmaps
Portfolio: How I can model a situation in witch a team member junior develop a number of code line lass than asenior member on the same time
Asked by Samuele Pretini:

I have a person: junior developer that in 40 hour/week write less code lines than senior developer. How can I model this situation. Every person work the same time (40 hour/week).

How can I model this situation using Atlassian Portfolio?


Answers:
author: Samuele Pretini
body: Thanks Martin.

Option (a): ok

Option (b): If I follow your suggestion I have to consider for all my epics and stories the junior dev and the senior dev. But my junionr dev work only for some story and not for all. How can I model this situation?

Thanks


author: Martin Suntinger
body: Hi Samuele, There is no direct representation of a "productivity factor", but I've seen different approaches for how to reflect Junior/senior productivity in planning:

a) Reduce the weekly hours of the junior dev - even though the junior dev practically works fulltime, model him/her with for example 20 hours a week only, if you assume everything will take roughly twice as long

b) Use different skillsets, i.e., model a "Junior Dev" and a "Senior Dev" skill within an implementation stage, and define when estimating a work item, how many "senior days" or "junior days" it will take by expanding the estimates column in the backlog and entering the estimates into the according columns. this will also guide the automatic team and member suggestions to assign the juniors accordingly.

There is no right or wrong here, other teams will just factor this into the overall team velocity - it depends on how detailled you need to plan. option a is probably a more rough approximation but less effort to model, option b gives you more detailed control and also helps with member assignment, but in turn requires a bit more modelling effort with defining estimates correctly for these skills.


Tags: advanced-roadmaps
portfolio doesn't update Progress
Asked by IT Software License:

We have 2 projects with different workflows and progress setting (in Portfolio) by resolved issues.

In first case Workflow starts from Open and finishes on Closed states and Progress lines work correct (update while creating and closing).

In second case Workflow starts from New and finishes in Done state. For this case Progress by Resolved doesn't work. (Resolution in second case applied correct, but progress bar shows empty)

How can I fix it?


Answers:
author: Joseph Flynn
body: Bump, same problem for me in Aug 2016. I must be doing something wrong. Portfolio seems to be excluding completed stories and sub-tasks from the Portfolio dashboard even though I have the setting marked to showing both in progress and done tasks. Any news?


author: Tanja Nijemcevic
body: I have the same issue. Did you figure it out by now?


author: Tanja Nijemcevic
body: i have the same issue. Did you figure it out by now?

comments: author: Chris Mitchell
body: Me too. According to Portfolio documentation, if the issue is resolved ( Resolution field is not empty), the progress is 100%.


Tags: advanced-roadmaps
How to correctly build the backlog, streams and versions and set priorities in Jira Portfolio?
Asked by Ran Zaksh:

My plan is rather complex.

As we defined them, initiatives are typically a capability / feature that is to be developed into our system, sometimes touching many areas thus involving a few development teams. I'd like to manage each initiative as a project with a project owner.

We therefore have \~30 initiatives on our yearly roadmap, each with 5-10 epics, allocated across \~8-10 teams based on the teams' functional product focus. Typically an initiative is allocated across a few teams, where an epic is allocated to a team. There will be dependencies within initiatives and also between epics and stories across initiatives.

We are looking at **versions / releases as business milestones** that we communicate to our business stakeholders. We therefore separated streams according to business channels / services. We have \~10 streams with 3-6 releases each. There could be a few initiatives contributing to a stream, but it is also possible that a certain initiative has epics that get released in different streams since they serve a few business channels.

In this complex environment it is hard to anticipate how JIRA Portfolio will prioritize and allocate the teams' efforts, nor it the teams will be properly utilized:

1. How releases belonging to different streams are prioritized vs. each other when competing on the same team resources?
2. (feature request) I'd like to easily rank initiatives according to priorities rather than having to manage the individual 200 epics' priorities (or - define by prioritizing initiatives, then tweak some epics).
3. Would be great to easily tweak the end result plan directly by eg. drag and drop along the timeline. Is there a simple way to mimic this behavior?
4. Is there something I'm missing in this complexity? a way to make it more straight forward?

Thanks

Ran


Answers:
author: Jim Degnan
body: Did anyone recieve a response from Atlassian on any of this? These feature requests are essential for this plug in to work:  

1. I'd like to easily rank initiatives according to priorities rather than having to manage the individual 200 epics' priorities (or - define by prioritizing initiatives, then tweak some epics).
2. Would be great to easily tweak the end result plan directly by eg. drag and drop along the timeline. Is there a simple way to mimic this behavior?


author: Paula Manildi
body: We are asking the same question - we are currently evaluating JIRA Portfolio, but if this isn't answered I'm not sure it is worth the $13,000 for us to add it to our stable of Atlassian products.


author: michaelmcc
body: I have similar questions but have yet to see them answered by Altissian or anyone else.


Tags: advanced-roadmaps
How to easily define dependencies in Jira Portfolio?
Asked by Ran Zaksh:

Its very cumbersome to add and review dependencies the way it is. Please allow for the following:

* Ability to add dependencies at the **initiative** level
* Add dependencies without entering the details view and searching a long list. Just add a column to the backlog view with dependencies so its easy to review / add them while you see the full backlog sorted the way you want it. Typically the dependent epics are around the one you are looking at, why the need for a text search in a separate textual-sorted list?
* Ability to review and add dependencies directly from the graphical view (e.g. lines connecting dependent items).

Thanks

Ran


Answers:
author: Scott Carpenter
body: This is impacting us as well and adding a lot more manual effort. Do you have an update on the means to add initiative level dependencies?


author: DarylM
body: Hello Ran, I am also in need these features. Before I saw yours, I had just posted this question: "Is there a quick way to enter issue dependencies?"


Tags: advanced-roadmaps
add an administrator
Asked by Joyce Hermus:

We want to add an extra administrator because the current one is ill for a long time and also remove a participant who is out of service. How do I do this?


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Joyce Hermus](/t5/user/viewprofilepage/user-id/5438760)

You can add new workspace members by clicking the plus button next to the "Members" section under your workspace name. This will enable to make them create new boards

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308689i2648F163C7B93359/image-size/large?v=v2&px=999 "1.jpg")

Then you will have to share the particular boards with this new member by clicking "Share" button in the top right corner of the board.

Keep in mind that if you are on the Standard Trello plan on higher, this will change your billing as the Trello billing is per workspace member.
Hi, my two trello personal boards are suddenly closed and I can't access them. What to do?
Asked by Jocelyn Kotvis:

Hi, my two trello boards are suddenly closed without my action to do so and I can't access them. If I want to reopen, it says it is not possible. What to do?


Answers:
author: Sal
body: Hi [@Jocelyn Kotvis](/t5/user/viewprofilepage/user-id/5438753)! Can you share a screenshot of the error you see when you try to reopen them? That would be super helpful!
Hi, my two trello boards are suddenly closed and I can't access them. What to do?
Asked by Jocelyn Kotvis:

Hi, my two trello boards are suddenly closed without my action to do so and I can't access them. If I want to reopen, it says it is not possible. What to do?


Answers:
author: Sal
body: Hi [@Jocelyn Kotvis](/t5/user/viewprofilepage/user-id/5438753)! To avoid having duplicate community posts about this topic, I recommend you go to your original post [here](https://community.atlassian.com/t5/Trello-questions/Hi-my-two-trello-personal-boards-are-suddenly-closed-and-I-can-t/qaq-p/2620909), and we can continue discussing it there. I appreciate your understanding!


Tags: board
Urgent Help Needed: Accessing Trello Boards for Multinational Public Health Climate Change Study
Asked by Craig Parker:

Hello Trello Community,

I'm seeking urgent assistance regarding access to crucial Trello boards for a multinational public health climate change study funded by the US government. Our team has been experiencing delays in resolving access issues, and it's becoming increasingly problematic for our project's progress.

The boards in question were initially part of the IBM environment but have since been moved to a free workspace. However, members of our team, including myself, have been deactivated by the org admin, and we're unable to move the boards to our desired workspace.

Here's a brief overview of the situation:

The workspace containing our boards was removed from the IBM environment and became a free workspace.

<br />

Our team members were deactivated by the org admin, and we're unable to access the boards.

<br />

We need to move these boards to our designated workspace to continue our work.  
This project is of significant importance, and any further delays could have serious implications for our research outcomes. We're looking for guidance on how to expedite this process and ensure that our team has uninterrupted access to these boards.

Has anyone faced a similar situation or can offer advice on how to resolve this issue? Any suggestions or insights would be greatly appreciated.

Thank you in advance for your help.

Best regards,  
Craig Parker  


Answers:
author: Sal
body: Hi [@Craig Parker](/t5/user/viewprofilepage/user-id/5438715)! I see you've already raised a ticket with us about the same topic, and one of my colleagues is already helping you with that. So, I recommend you continue talking with us through your ticket in case you need further assistance. Thanks for your understanding!
Bom dia. Gostaria de saber se a vers?o gratuita do TRELLO pode ser utilizado em ambiente corporativo
Asked by Sandra Monteiro:

Bom dia.

Gostaria de saber se a vers?o gratuita do TRELLO pode ser utilizado em ambiente corporativo.


Answers:
author: Sal
body: Isso vai depender muito da pol?tica de seguran?a da informa??o da tua empresa, [@Sandra Monteiro](/t5/user/viewprofilepage/user-id/5438667). Se a tua empresa permite utilizar o Trello, voc? pode utiliz?-lo. Caso contr?rio, n?o ser? poss?vel. Recomendo voc? entrar em contato com seu departamento de TI ou com time de seguran?a de TI da sua empresa, e question?-los sobre o uso do Trello.
Cannot add Trello board tab to team
Asked by Joel Bonnici:

Hello

I am exploring Trello to see if it can work for me in Teams.

I have created a Trello board (called 'Website'). I have followed the steps to add the board to a team channel, and selected the option to post to the channel (which it has).

However, the board does not appear as a new tab and the link in the post does not do anything. ![Trello issue.PNG](/t5/image/serverpage/image-id/308631iA5A25FF391096066/image-size/large?v=v2&px=999 "Trello issue.PNG")

Where am I going wrong?

Thanks in advance.


Answers:
author: Sal
body: Have you tried unlinking and removing your board from MS Teams and then re-adding it back? If that doesn't work, try uninstalling and reinstalling MS Teams on your device, and then try to unlink and relink your Trello board with your MS Teams channel. Let me know how that goes for you, [@Joel Bonnici](/t5/user/viewprofilepage/user-id/5438623).
How can I see the task from checklist from each board?
Asked by Dimitar Belomorski:

I want to track what are the tasks for each person who is tagged in checklists in different boards.


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Dimitar Belomorski](/t5/user/viewprofilepage/user-id/5438520)

It's possible, but you have to assign not only members but also the due dates to the checklist, and then open the Calendar view of the board.

For example, create a checklist on a board with due dates and assignees like this:

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308684iEBEC84A671EA328A/image-size/large?v=v2&px=999 "1.jpg")

And then open the Calendar view of the board clicking this button:

![3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308686i6A868546D9A581BC/image-size/large?v=v2&px=999 "3.jpg")

As a result you will be able to see all the board checklists items:

![2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308687i18571E52923B0700/image-size/large?v=v2&px=999 "2.jpg")

Unfortunately, there's no way of doing this without assigning a due dates to the checklist. I hope that this brings you closer to solving your problem.

To use the board view you would have to be on the Premium Trello plan.

comments: author: Dimitar Belomorski
body: [@Tymek Zapa?a _Colorful Budget_](/t5/user/viewprofilepage/user-id/5262427) , Thank you for your answer. The calendar per board is working, but in my job we have several different project in several differend boards and the managment wants to use one calendars for all checklists from each different board ( ofcourse the due dates and tagget persons are choosed for each checklist).

Is there such an option which we can use?

Thank you.


author: Maria
body: [@Dimitar Belomorski](/t5/user/viewprofilepage/user-id/5438520) Then you may try [Planyway.](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) It also visualizes assigned checklist items on the calendar (Trello can be free) but we also have the multiboard feature which means you can connect multiple boards and view cards and checklist items across boards on a single view. The same works for the timeline view. Might be useful if you group it by team members. [Here is more about checklists.](https://planyway.com/help/features/checklists#add-assign-and-schedule-checklist-items?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)


author: Tymek Zapa?a _Colorful Budget_
body: [@Dimitar Belomorski](/t5/user/viewprofilepage/user-id/5438520)

Unfortunately Trello doesn't allow you to see checklist items grouped from multiple boards in one place natively.
i can't change the password for the current account because i do not remember it
Asked by daria.shchetkina:

I'm trying to change the password for my account (daria.shchetkina@openbravo.com) but i can't receive any recovery code or so


Answers:
author: Nikola Perisic
body: Welcome to the community [@daria.shchetkina](/t5/user/viewprofilepage/user-id/5438521) !

This is mostly because your email was added to the suppression list from Atlassian side. I will first tag Atlassian here, so this ticket gets a higher visibility.

For urgency purposes, you would need to open a ticket at <https://support.atlassian.com/contact/#/> and ask for the email address check.


Tags: atlassian
Card templates
Asked by Paul Jurisic:

When I create a new card it is always connected to an older card that has been created as a template.

The new created card contains all the custom fields of the template card. But i dont want that!

Then when I change something like the name of a custom field in the new created card, it changes it also in the old card that is a template?

is this a bug!?


Answers:
author: milynnus
body: [@Paul Jurisic](/t5/user/viewprofilepage/user-id/5438474)

No. Custom field definitions are maintained at the board level. So a change in the definition will apply to all cards on the board.
Billing breakdown
Asked by Philip Bilney:

I want to allocate the cost of Trello across several different teams, but I can't find any kind of bill breakdown in Trello premium - how can I see details of what I have been charged for?

I have asked Atlassian support but they haven't replied in over a week!

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There is no breakdown to be had, Trello bills you on a per user basis, not how much any of them use it. It's the same for any paid power-ups you have.

comments: author: Philip Bilney
body: Thanks Nic.

Sorry, I realise that - I would like to see which users we have paid for.
Premium Licence & Number of Users
Asked by Bec Nichols:

Hi

I am considering paying for a Premium subscription. In my trial subscription I set up one Workspace and created multiple boards.

Will my subscription allow me to invite my 3 team members to the one Workspace and to assign them to tasks without them needing to have their own licences?


Answers:
author: milynnus
body: [@Bec Nichols](/t5/user/viewprofilepage/user-id/5438095)

Subscription is for a workspace. Only Single board guest do not require a subscription.


Tags: licence

users
Card views differ
Asked by Kylie Ruwhiu-Karawana:

Why is it that some of my Trello cards have a information relating to the card including their label under each one, but most don't?

Some look like this - which I like and want:

![trello good.png](/t5/image/serverpage/image-id/308537i6781427E5774C0B2/image-dimensions/150x164?v=v2 "trello good.png")

But some look like this:

![Trello bad.png](/t5/image/serverpage/image-id/308538iCE747FAE29F6E0AE/image-dimensions/187x134?v=v2 "Trello bad.png")Which does not have the information at the bottom of it, that I find super helpful. How do I get all the cards to show the useful information below it, including the label?

Any help appreciated


Answers:
author: Rasmus Wulff Jensen
body: I guess what your are seeing is the two different style of "Covers" as they are called on Trello cards. If you go to your card and press the Cover option Button (top right) you see that there are two options

![IMG_1143.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/308547iCF75E352D538E031/image-size/large?v=v2&px=999 "IMG_1143.jpeg")

The one on the left (Normal style) is the one you desire, so switch to that on the cards that do not look right to you...

comments: author: Kylie Ruwhiu-Karawana
body: Rasmus you are a star!! Thank you so much, I am a newbie and for the life of me I couldn't work it out, but this is perfect. thank you so very much!
Is there a way to create an automation to automatically export .csv of a board daily?
Asked by Ashish Dobriyal:

Is there a way to create an automation to automatically export .csv of a board daily?


Answers:
author: TC Wang
body: Hey [@Ashish Dobriyal](/t5/user/viewprofilepage/user-id/5349820) welcome to the community!  

You can either use the (official) API or some third-party apps (e.g. Zapier) to achieve this. More details can be found in this [post](https://community.atlassian.com/t5/Trello-questions/Is-there-any-way-to-automate-data-exporting-from-trello-to-excel/qaq-p/1453608).   

Hope the above helps!
I tried to copy a body of information from my notes app on my computer to Trello.
Asked by dmarshall5770_gmail_com:

I tried to copy a body of important info from my notes app on my computer to Trello. It did not work. So I went back to the folder on my notes app where the info was and tried add a link to Trello thinking I could have it handy in Trello. Now the information is gone in my notes app and it does not show up on Trello. It is not in iCloud either. How do I find out where it is or how did this get deleted if it did????


Answers:
author: Theodoro Reato
body: Hi there,

Welcome to the community forum!

If you added the data to the card description, you can check for an old description in the JSON. This will work if the text got replaced on the card, following the instructions in this article: <https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/>

However, if the data wasn't entered on the card, unfortunately, we can't track it.

We know how much effort everyone puts into their cards and also notes. Losing part of the content is such a bad experience.
custom fields
Asked by MEIN KONZERT:

Hello! I am new to trello and have the premium trial version for 2 weeks for free. It's not clear what's included. I just want to use the "custom fields" in the cards and maybe also the calendar. Is this included in the free version or only in the premium version? Thanks for the help!


Answers:
author: milynnus
body: [@MEIN KONZERT](/t5/user/viewprofilepage/user-id/5437895)

For custom fields you will need a Standard Plan and for more views you will need the Premium plan.