youngmon/atlassian-qna huggingface dataset:
Bamboo job is failling
Asked by Cyril Velia:

Hi,

I'm doing the dragon slayer quest. I'm at the end of step 8 where i have to run a job with bamboo.

When i run the job, it's failing. I'm not able to find the reason even with the log file (i'm noob)

Can someone help me ? I give you the log

Thanks !

![2019-12-01 16_11_49-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png](/t5/image/serverpage/image-id/74548i1476608EBE535A0D/image-size/large?v=v2&px=999 "2019-12-01 16_11_49-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png")![2019-12-01 16_12_23-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png](/t5/image/serverpage/image-id/74546i92F0AE50B954E51E/image-size/large?v=v2&px=999 "2019-12-01 16_12_23-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png")![2019-12-01 16_12_51-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png](/t5/image/serverpage/image-id/74547i8D9A032AD081E6C0/image-size/large?v=v2&px=999 "2019-12-01 16_12_51-Dragons - Main - Default Job 1_ Build log - Atlassian Bamboo.png")


Answers:
author: Jimmy Seddon
body: Hi [@Cyril Velia](/t5/user/viewprofilepage/user-id/3632918),

What operating system is the Agent that is building this task running on?

Whenever I have seen this it's usually because it can't find the executable (maven in this case).

On windows specifically there was a bug where user defined environment variables would override the system defined ones causing the exact symptoms you are seeing, but that has been fixed in version 6.10.2

I hope that helps!

-Jimmy


author: Gonchik Tsymzhitov
body: Hi!

In the log you can see maven --batch-mode returned -1 instead of 0 ./


Tags: error

job

maven
upgrade failed with error
Asked by Joost Rutten:

got error message while upgrading to version 6.10.4

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian Support at [https://support.atlassian.com](https://support.atlassian.com/)

extended my maintenance, try to start bamboo but run into the same message.

What is going wrong ?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Please, provide error log from console
Java Spec for custom task types - unable to load properties
Asked by mprzytulski:

I'm trying to build a custom task plugin, I tried to follow provided documentation: <https://developer.atlassian.com/server/bamboo/introduction-to-writing-tasks/>

But unfortunately I ended with exception:

```
Class 'com.my.comapny.xxxxl.HadolintTaskProperties' is not allowed in YAML?
```

After some debugging I was able to identify that Yaml loader has a whitelisted namespaces which are allowed. I renamed my package to match required regexp but I ended with

```
exception=Class not found: com.my.comapny.xxxxl.HadolintTaskProperties
```

Looks like some classloader issue.

Plugin works totally fine, spec files are compilling, and exporter works fine (I can download JavaSpec files from plan edit section).


Answers:
author: Marcin Gardias
body: You can enable this dark feature to make it work:

```
bamboo.experimental.specs.plugin.enabled
```

You can do that using REST, for instance:

```
curl -X PUT <server_url>/rest/admin/latest/darkFeatures/bamboo.experimental.specs.plugin.enabled -u<user>:<password> -H "Content-Type: application/json" -d'{"key":"bamboo.experimental.specs.plugin.enabled","enabled":true}'
```

or by adding command line parameter at startup:

```
-Datlassian.darkfeature.bamboo.experimental.specs.plugin.enabled=true
```


author: Marcin Gardias
body: Bamboo 7.2 is going to have this problem fixed.

comments: author: Zach Dunton
body: Do you have an estimate for what time scale 7.2 will be released on? Days, weeks, months?


author: Steffen Opel _Utoolity_
body: Just to close the loop here, [Bamboo 7.2](https://confluence.atlassian.com/bamboo/bamboo-7-2-release-notes-1026526751.html) has been released November 23 2020 and indeed features various Bamboo Specs improvements including the one at hand:
> We're introducing the **any-task command** thanks to which you can use tasks from any Marketplace app in Bamboo YAML Specs.
Bamboo trigger jobs not found in the list
Asked by Zhenye Na:

I have find out that I have a job A which will trigger job B to build if A is successful, in the dependencies tab. I can add child job.

Build Plan --\> Plan Configuration --\> Dependencies --\> Child job

But for my use case I did not find the specific job in the drop down list which I would like to trigger. Does this mean I cannot trigger that type of job or I need some more configuration?

Thanks!


Answers:
author: Daniel Santos
body: Hi [@Zhenye Na](/t5/user/viewprofilepage/user-id/3613863)

The dependencies section is not used to trigger jobs, but plans. Just to make sure we have the same common ground, let me share some concepts:

This is how a plan looks like:

* Plan
  * Stage1
    * Job1.1
      * task1
      * task2
    * Job1.2
      * task1
  * Stage2
    * Job2.1
      * task1

In other words, a plan has stages, which have jobs, and these ones have tasks.

A given plan can have one or multiple child plans. When a build finishes with a success, any plan configured as a child plan will be triggered right after it.

It is possible that you are trying to add another plan as a child plan but you don't have permission to run the other plan and that is blocking you to add it as a child plan. Another option is that you are trying to select specific jobs when you should be selecting plans and that is the reason you can't find the jobs you are looking for.

Does that make sense?
maven type is missing under add capability
Asked by shoeb131:

I am trying to add maven server capability

Capability type: Executable

Type: Couldn't find maven to the dropdown.

Can someone please explain the possible reason?

![Maven type is missing.png](https://community.atlassian.com/t5/image/serverpage/image-id/74278i348688066B5DA18C/image-size/large?v=v2&px=999 "Maven type is missing.png")


Answers:
author: Daniel Santos
body: Hi [@shoeb131](/t5/user/viewprofilepage/user-id/3654666)

Usually, when a plugin is disabled (possibly the **Atlassian Bamboo Maven Tasks Plugin** ) we have this type of side effect.  

Let's work on <https://community.atlassian.com/t5/Bamboo-questions/Task-type-Maven-X-x-not-found-while-adding-new-task/qaq-p/1238638#U1244954> and see what we can get from it. It should be the same problem.


Tags: maven
Task type Maven X.x not found while adding new task
Asked by shoeb131:

I am trying to add a new task to the default job. It's a maven project.

When I search for the task type I could not find any maven 3.x, .x or 1.x version.

I have searched in Atlassian Marketplace as well, all I found is Maven 3.x Artifacts Download and Maven POM value extractor.

Can someone please help with the issue?

What I have found :

![Showing_maven.png](/t5/image/serverpage/image-id/74267i20AC1ED1B7789FC1/image-size/large?v=v2&px=999 "Showing_maven.png")

Expected to find :

![Expected_maven.png](/t5/image/serverpage/image-id/74266i6B44E5E8980A7BEB/image-size/large?v=v2&px=999 "Expected_maven.png")


Answers:
author: Daniel Santos
body: Hi [@shoeb131](/t5/user/viewprofilepage/user-id/3654666)

Things like this may happen if the plugin is disabled for some reason.

* Have you used this plugin before in your instance?
* Can you share what is the Bamboo version you are running out there?
* Would you mind checking if the **Atlassian Bamboo Maven Tasks Plugin** has all its modules enabled?  
  Please go to ++*Admin \>\> Overview \>\> Manage apps*++ , select ++*All apps*++ and search for *++maven.++*You should see all the modules enabled.

If for some reason the modules are disabled, you can try enabling them. In case they cannot be enabled or you don't find the plugin, please check for details in the Bamboo logs at \<Bamboo_Home\>/logs/atlassian-bamboo.log.

I hope that helps you to move forward.

comments: author: shoeb131
body: Thanks a lot, Daniel, maven modules were disabled under the Manage apps section.

I could find the expected maven options after enabling them.


author: Daniel Santos
body: Amazing! I'm glad I could help =\]  
Have a good one!


Tags: maven

task
Conceal global variables in logs
Asked by Tim Watts:

Global variables are printed to the logs when a build is ran, including tokens for other webhooks. I would like to be able to conceal a global variable's value from the log output.


Answers:
author: jvelapol
body: A super-hacky way to do it could be to create a *second* global variable. So if the global variable you want to mask is:

```
APP_API_KEY
```

Then you could create another global variable named, say

```
APP_API_KEY_SECRET
```

and make its value the *same* as the value of the original.

Since Bamboo only really obscures the *value* of the variable in all cases where it finds it in log output, as long as the same string is the value of a variable that includes PASSWORD (or SECRET), then that works.

Incidentally, in a CI environment, we have a username/password combo for a local Oracle image set to oracle/oracle. Which means any time the literal 'oracle' appears anywhere in the logs, it is obscured with a bunch of \*\*\*\*\*\*\*. And if you have to use anything oracle related, and java related, well, you get a *lot* of \*\*\*\*\*\*\*\* in the logs :)

comments: author: Tim Watts
body: jvelapol,

Thank you! my experience with Atlassian tools has resulted in lots of "super hackey" workarounds, and this is one for the books!

Thank you again!


author: Steffen Opel _Utoolity_
body: Oddly this is still not mentioned in the [Bamboo variables](https://confluence.atlassian.com/bamboo/bamboo-variables-289277087.html) documentation, but you can achieve this by adding a 'Password' suffix to sensitive variables (I *think* at least 'Secret' works too meanwhile, there may be a few more).

For example, if the variable key is "password", "awsAccessKeyPassword", or "awsSecretKeyPassword", the build log will show the substituted variable value as "\*\*\*\*\*\*\*\*".

comments: author: Tim Watts
body: I noticed that as well and considered changing it, but am unsure as to the number of webhooks that would be impacted if I changed the variable name. Ideally I would keep the variable name the same, and just conceal the value in the log.
Can I use AppCode instead of XCode with Bamboo
Asked by jihene mejri:

Hello Atlassian Team,

I have a Bamboo agent installed in Linux server.

The problem is I can't install Xcode in Linux OS, so my question is can I use AppCode instead of Xcode with Bamboo?

There is a supported plugin for AppCode in Bamboo ?

Thanks in advance :)


Answers:
author: Jimmy Seddon
body: Hi [@jihene mejri](/t5/user/viewprofilepage/user-id/3653916),

Welcome to the Community!

I don't believe there is a task type specifically for AppCode, but that shouldn't stop you from being able to add AppCode as an Agent capability and then using a "Command" type task to call AppCode.

Here's a link to the documentation regarding the command type task: <https://confluence.atlassian.com/bamboo/custom-command-executable-289277045.html>

I hope that helps!

-Jimmy


Tags: xcode
Options for button on approval stage
Asked by e-Core Support:

Hello,

When using the "approval stage" on a workflow, we have two options: "if approved" and "if declined", but I need one more button: "approved with restrictions". Is it possible?

Thanks


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@e-Core Support](/t5/user/viewprofilepage/user-id/1148198) and welcome to the Community,

with "standard" JSM you can only Approve or Decline. You'd need to work around that with another WF status, some automation or a Marketplace App, I am afraid.


Tags: cloud

jira-service-management

jira-service-management-cloud

jira-software

jira-software-cloud
no email notification being sent after a comment to a ticket author
Asked by Sven Rau:

Hello,

We have now had the problem twice that a comment for the customer was not sent by email to the email address stored in the ticket. I see the comment in the ticket. However, no email communication is displayed for this ticket in the Jira email log at this time. Other comments in the same ticket were sent. How can I ensure that the ticket comments are sent?


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Sven Rau](/t5/user/viewprofilepage/user-id/5015191)

are you 100% sure it's not been sent? JSM is grouping notifications if they happen in a short timespan. So rather than sending out 3 notifications for 3 changes within 1 minute, the system waits and sends out 1 notifications containing all 3 changes after let's say 5 minutes.

Not sure on the specific parameters for that functionality though.

comments: author: Sven Rau
body: Hello,

thanks for your message.

i am pretty shur it's not been sent!

here some screenshots:

This ist the comment:

![Kommentar.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/329513iEDE4412063CFD3C0/image-size/large?v=v2&px=999 "Kommentar.JPG")

This is the email-log from the Ticket and there ist no log for at the 5. of Jun at 10:45

![Emaillog.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/329517i6301DD595742AC3F/image-size/large?v=v2&px=999 "Emaillog.JPG")


author: Rebekka Heilmann _viadee_
body: [@Sven Rau](/t5/user/viewprofilepage/user-id/5015191) the Email logs only show incoming Emails. The "New Comment" entries are replies from the Customer that (s)he sent per Email rather than commenting in the Portal.

Outgoing notification Emails are not logged - neither "normal" Jira nor Customer notifications.

This is all in order.


author: Sven Rau
body: Ok, how can i ensure if i write comment to the costumer gets a notification/email?


author: Rebekka Heilmann _viadee_
body: If you've got a custom email you can check the Email server. With the default atlassian.net you can't check it, only "ensure" that the settings are correct.

You can never be 100% sure, as the customer's firewall may also become an issue from time to time.


Tags: cloud

jira-service-management

jira-service-management-cloud
not able to add user to jira service management board
Asked by egroot:

Unable to add non jnj to jira board saying do not have enough license.  
How can I solve and have more licences?  
I want to add someone but it reached it limited. Untill now unable to reach to the right person to help me out.

KR,

Emma


Answers:
author: Walter Buggenhout
body: Hi [@egroot](/t5/user/viewprofilepage/user-id/5519297) and welcome to the Community!

You will need to locate the person responsible for managing your Jira Service Management instance internally, I'm afraid.

When you have no more licenses available to add additional people to your project, there's 2 things you can do:

* evaluate if there's any of your current users that no longer needs a license. If so, you can have that license revoked so you can onboard new users.
* purchase an upgrade to a higher user tier to achieve the same outcome.

In both cases, you will need assistance from someone who administers your environment for your company.

Hope this helps!


Tags: cloud

jira-service-management

jira-service-management-cloud
Send out summary emails containing open tickets
Asked by Jordy Hermans:

I want to send out a summary email each week, containing the open tickets per user.

I've got the automation rule set up, and it works, however I get an email per ticket, so for every open ticket, this email gets sent.

Is it possible to set up an automation rule, which only sends out 1 email containing a summary?

(for the example i scheduled it to run every 5 minutes for testing purposes)![2024-06-12 16_32_07-Rule builder - Automation - TestProject RemeberMail Jordy - Jira - Nedcon - Micr.png](/t5/image/serverpage/image-id/329494i4E7A7F21713B54D3/image-dimensions/214x299?v=v2 "2024-06-12 16_32_07-Rule builder - Automation - TestProject RemeberMail Jordy - Jira - Nedcon - Micr.png")


Answers:
author: Duc Thang TRAN
body: Hello [@Jordy Hermans](/t5/user/viewprofilepage/user-id/5519290)

You can try a config like this one :

![2024-06-12 17_23_06-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/329504iBEBD496E34DC4C4E/image-size/large?v=v2&px=999 "2024-06-12 17_23_06-Window.png")

comments: author: Jordy Hermans
body: Thanks for your reply!

The config you've send me works, but unfortunately I'm still receiving an email per open ticket, so it hasn't solved my problem just yet...


author: Duc Thang TRAN
body: Hello [@Jordy Hermans](/t5/user/viewprofilepage/user-id/5519290)   
It depends on how you configured the automation. Normally, In my case the rule triggers one time and sends one email with the entire list.


author: Jordy Hermans
body: Hi [@Duc Thang TRAN](/t5/user/viewprofilepage/user-id/5371199) ,

I did some more testing with your solution and I got it to work, thank you so much!

Kind regards,

Jordy


Tags: cloud

jira-service-management

jira-service-management-cloud
How can I add the EPIC description to the list view in my software project in JIRA?
Asked by Francesco Bria:

Hello everyone. I am visualising all the EPICs present in my software project in JIRA in a list view (Menu \> List). This view is very cool because it allows me to see all the EPICs in my project. Here is what I am visualising in the list: Type, Key, Summary, Status, Assignee.

I'd like to visualise also the EPIC description, which is where I describe what the EPIC is about. Can someone tell me how I do this? When I click on the "+" button to add a field in the list view I cannot find the field "Description". Thank you!


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Francesco Bria](/t5/user/viewprofilepage/user-id/3822202),

the list view has originally been launched as part of Jira Work Management and only recently became available in Jira Software, as part of the recent combination of JWM and JSW into a single Jira. I seems like some of the Jira Software fields are not available yet, but I'd expect them to become available in the future. (See also [this page](https://support.atlassian.com/jira-work-management/docs/customize-your-list-by-adding-or-removing-fields/) for reference.)

Hope this helps,

Best,

Hannes

comments: author: Hannes Obweger - JXL for Jira
body: ... and just to add to the above: If you're looking for an immediate resolution and are open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2728137).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a range of advanced features - including support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting* - and works across any number of projects.

Plus, it supports ++all++ issue fields, including the *Description* field.

This is how it looks in action:

![epic-descriptions.gif](https://community.atlassian.com/t5/image/serverpage/image-id/330110iA869FE7574328C55/image-size/large?v=v2&px=999 "epic-descriptions.gif")

Any questions just let me know!


author: Jo-Lee Bertrand
body: At my company we cannot add apps so looking for this to become publicly available in the native application.


Tags: cloud

jira-service-management

jira-service-management-cloud
Can't delete a customer
Asked by Sara:

Hello, we have created a customer in a service project from the API to test it, with an test gmail email, but we can't remove it. It appears in the list of customers inside the project but not in the list of users so I can't delete it. Can someone help me? We want to use this email to do more test and also to clean up the project.

Thanks in advance.


Answers:
author: Alexandra Coman
body: Hi [@Sara](/t5/user/viewprofilepage/user-id/3753558) ,   

Have you looked into this article <https://support.atlassian.com/jira-service-management-cloud/docs/delete-a-customers-account/> ?  

Do you still have issues after following the article's steps?  

Best regards,  
Alexandra

comments: author: Sara
body: yes! Thank you! finally I was able to do it!


author: Rick Westbrock
body: I have been manually deleting customer records in the UI like that but only because there is no API to delete customers. This makes my automated tests not so automated as I have to log into the UI to delete newly created customers after the test runs.


Tags: cloud

jira-service-management

jira-service-management-cloud
How can I manage resource allocation on Sprints?
Asked by Rick Collins:

I want to have a Calendar or Timeline view that would show me potential Resource Allocation overlap, for example, a developer working on two sprints at the same time? Each "Resource" in this case would also be a Jira User account.


Answers:
author: Nikola Perisic
body: Hello [@Rick Collins](/t5/user/viewprofilepage/user-id/5457823)

I would recommend to go with a dashboard here where you would use the workload pie chart which is made for this particular case. Make sure that you create a filter that would contain these sprints in its JQL.


Tags: cloud

jira-service-management

jira-service-management-cloud
JSM Custom Domain - How does it impact Jira and Confluence?
Asked by Jurgen Beck:

As of June 2024, I understand that custom domains for Jira and Confluence are in EAP.

Our organization wants to use a custom domain for our paid JSM instance, which can be requested. The question is how this affects existing Jira projects and Confluence spaces.

Will instance URLs for Jira and Confluence remain in place after the custom domain for JSM is set up?


Answers:
author: Nadhila Savira
body: Hi there,

This is Nadhila from Atlassian.

Onto your question, your previous URLs are stored in our system, and will redirect to the active URL.

We have quite a thorough documentation on this, and I think getting started on this page would help answer your additional questions: [Change your product and site URL.](https://support.atlassian.com/organization-administration/docs/update-your-product-and-site-url/)


Tags: cloud

jira-service-management

jira-service-management-cloud
Is it possible to force a minimal due date in a form ?
Asked by Thierry Bouvet:

Hello,

I have a special form for an issue in Jira Service Management in which I add a field "due date".

I want this date should greater than today + 5 days. Is it possible ?

Thanks


Answers:
author: Maciej Dudziak _Forgappify_
body: Hi [@Thierry Bouvet](/t5/user/viewprofilepage/user-id/5351076)

Yes, you can add the "Date Compare Validator" on the "Create" transition, which is available in Jira ootb in company-managed projects.

In case you need a custom validation message, we have created Dates Compare Validator, which is a part of the [Workflow Building Blocks for Jira](https://marketplace.atlassian.com/apps/1233642/workflow-building-blocks-for-jira?hosting=cloud&tab=overview) app, that looks as following:

![Community_06.17_due_dates.png](https://community.atlassian.com/t5/image/serverpage/image-id/330166i27FB34DB94B70CA2/image-size/large?v=v2&px=999 "Community_06.17_due_dates.png")

I hope it will help.

Cheers


author: Vijay Dadi
body: You can achieve this by adding validation at the transition step. Hope this helps !

comments: author: Thierry Bouvet
body: Sorry but my field is in a form when a user create a new demand.

I just have amin and a max date but I can not configure it like "day +5".

![2024-07-08_18h18_22.png](https://community.atlassian.com/t5/image/serverpage/image-id/334089i968DD6C9FC16E009/image-size/large?v=v2&px=999 "2024-07-08_18h18_22.png")


Tags: cloud

jira-service-management

jira-service-management-cloud