youngmon/atlassian-qna huggingface dataset:
My All Documents has been Lost from Confluence How to recover it?
Asked by Nikunj Prajapati:

Dear All,

All documents from Confluence have been lost, I tried to connect to the confluence team as well. Initially, they said due to the heavy work load and limited resources they will be delayed, they are trying to restore documents and will revert soon. It has been 2 months with no updates, and even though I raised my issue on Twitter after that confluence team closed the ticket even with the reason for the free tier we don't provide support in the Ticket. So how can I get my all documents from Confluence? Can anyone please help?

Regards,

Nikunj


Answers:
author: Nikunj Prajapati
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) ,

Thanks for the quick support. I have checked it. But there is nothing in the archive / trashed. All project space has vanished.


author: Kristian Klima
body: HI [@Nikunj Prajapati](/t5/user/viewprofilepage/user-id/2675981) and welcome to the Community.

Can you still access your Confluence site? If you can, you may want to check the archive / trashed pages in the space and/or archived and trashed spaces. Accidents happen and your content might be there.

Having said that...

* the Free tier comes without a dedicated customer Support option, community can help but we can't access your Confluence
* you must log into and use a free Atlassian product once in a while, otherwise you get the notification about the closure


Tags: cloud

confluence-cloud
Table Excerpt Include of Table Transformer using 'Show result as plain text' will not align
Asked by Green_ Desmond:

I use a table transformer to output with the 'Show result as plain text' setting. I then wrap this into a Table Excerpt, for reuse.

I then re-use this excerpt with a Table Excerpt Include within the cell of another table, on the page(s) I want to display the output. I use this approach in numerous places, to populate data into quite a large number of cells in various pages. Below is a screenshot of one the more simple examples, where there are 4 numeric values, each coming from a Table Excerpt Include and as plain text.

I can never get the included text to align, either vertically or horizontally. If I use the typical approaches to centre the \<TD\> text, the table excerpt does not seem to conform. It makes my pages look a bit sloppy.

I've tried using some CSS in a HTML control within the page, but still can't get it to work.

Any ideas or reasonably straightforward workarounds?

![Not aligning.JPG](/t5/image/serverpage/image-id/335442iD575D3E18C48C62E/image-size/large?v=v2&px=999 "Not aligning.JPG")


Answers:
author: Nikita Kamai
body: Hello Desmond,  

Please, try wrapping this config with our Table Transformer and see if you can [apply the necessary CSS](https://docs.stiltsoft.com/tfac/cloud/stylesheet-tab-altering-table-display-with-css-172036808.html) in our macro instead or [via SQL](https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Changingalignment).  

Best wishes,  
Nikita  

Stiltsoft team

comments: author: Green_ Desmond
body: I don't understand, fully. I tried the CSS in a Table Transformer wrapping the table below, but it doesn't seem to work.

Each of those Table Excert Include macros have output as ''Show result as plain text'.

![Text not aligning.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/335638i4190295094514DD4/image-size/large?v=v2&px=999 "Text not aligning.JPG")

If I try some SQL with the FORMATWIKI approach, I also do not seem to get the relevant data I would expect.


author: Green_ Desmond
body: Ok, I tried again and this worked better. The vertical alignment is still not right, but at least horizontal alignment is now as expected.

th {text-align: center; vertical-align: center;}  
td {text-align: center; vertical-align: center;}


author: Green_ Desmond
body: I can also see what was tending to happen is that the Table Excerpt Include macros were being wrapped within a \<P\> tag. Along with the CSS above in a Table Transformer macro (to wrap and be able to apply some CSS to my output table), this seems to fix the problem!


author: Alexey Mikhaylov _Stiltsoft_
body: Hello Desmond,

Please try using the CSS below which should help with both vertical and horizontal alignment:

*.table-joiner {*   
*padding: 0;*   
*}*

*p {*   
*margin-top: 0;*   
*}*


Tags: confluence-data-center

data-center

filter

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Creating pages within confluence with API tokens
Asked by Raymond Correa:

Trying to create a page in confluence with the API using an access token I created for my user. Tried the access token and the a base64 version including my email address in front, both result in a 403 `"Current user not permitted to use Confluence"` . Do I need some permission in addition to the token created to make confluence updates via the API? See attached curl for additional details.

Is it possible to grant a user limited access to use API to edit/create/delete a page within 1 single confluence space

"statusCode": 403, "data": { "authorized": false, "valid": true, "errors": \[\], "successful": false }, "message": "com.atlassian.confluence.api.service.exceptions.PermissionException: Could not create content with type page


Answers:
author: Mykenna Cepek
body: Personal Access Tokens (PATs) are different between Jira and Confluence. So if you are trying to use a Jira PAT to authenticate to Confluence, it will not work (and vice versa). Ensure you are using a Confluence PAT to authenticate to the Confluence API.
> Do I need some permission in addition to the token created to make confluence updates via the API? See attached curl for additional details.

Absolutely. The PAT used to authenticate to the Confluence API is in the context of the user who owns the PAT. If that user doesn't have permissions to access the target Space in Confluence, for example, the API will deny access. So ensure the user associated with the Confluence PAT has access to the target Space and page hierarchy.
> Is it possible to grant a user limited access to use API to edit/create/delete a page within 1 single confluence space

The API is open to all who can authenticate. However, normal Confluence user access controls are used to implement additional limitations. There's nothing special about using the API. If the user associated with the PAT cannot access a Space or Page, then they will be denied access both in their browser and via API calls.


Tags: cloud

confluence-cloud
Can you refine a search with using multiple lables?
Asked by Cara Peterson:

I'm trying to use labeling to refine the search results when searching my confluence space. Is this possible?

For example, if someone searches ebooks, I could refine the search to show only content with the label Research + 2024.


Answers:
author: Kristian Klima
body: Hello [@Cara Peterson](/t5/user/viewprofilepage/user-id/5542898) and welcome to the community.

Yes, you can.

1. Click the search button in the upper right corner, or type in the search term.
2. There's the **Advanced search** option on the bottom of that search modal. Click it.
3. There you'll find the **Labels** filter. Enter the label name to display the content with the said label
4. Enjoy

Obviously, your pages must be properly labeled.

To make your labeling efforts easier, you can use a marketplace app that allows you to label content en masse.


author: Rilwan Ahmed
body: Hi [@Cara Peterson](/t5/user/viewprofilepage/user-id/5542898) ,

Welcome to the community !!

*For example, if someone searches **ebooks** , I could refine the search to show only content with the label **Research + 2024**.*

If your requirement is that when a user searches using label "*ebooks* " and the result should be shown with all pages containing label "*Research + 2024* ", this is **NOT** possible. The result will only show pages with labels "*ebooks*"


author: Nicolas Grossi
body: [@Cara Peterson](/t5/user/viewprofilepage/user-id/5542898) You might be able to do that but you have to labeling all the pages on your space

See <https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html>

HTH

Nicolas


Tags: cloud

confluence-cloud
I can't seem to get an authorization code from auth.atlassian.com
Asked by Bart Massey:

I am working to connect a third party service from AWS to Confluence and am trying to get an authorization token. Following the instructions here

<https://developer.atlassian.com/cloud/confluence/oauth-2-3lo-apps/>

is all good up until I get to this part:

If successful, the user will be redirected to the app's callback URL, with an authorization code provided as a query parameter called `code`. This code can be exchanged for an access token, as described in step 2.

I DO see the Accept button, and it works, then I do get redirected back to the callback URL, but there is no query parameter that I can find, just my base URL. I don't know why it's a simple URL and there's no code parameter to get to the next steps. I don't see any errors - it just redirects with a simple URL and no code and I'm stuck on what to change or where to go now to get that code.


Answers:
author: Bart Massey
body: Still not sure what happened, but I have it solve. I re-ran all the steps and the URL produced the code the second time I did it, so no more open issue.


Tags: cloud

confluence-cloud
We can't link Retrospectives to our Jira Sprint report
Asked by Larry Cummings:

We have a team starting our journey into using Jira for our software development work.

I can't figure out how to link a Retrospective document in confluence to the Jira sprint report. I used to go to the Sprint Report and added a page by clicking **View Linked Pages**

I've tried creating a page from the sprint report but, while that did allow me to create a page, it did NOT link the page to the sprint report.

When I try to link the page manually by typing in the title, it can't find any pages in Confluence.

--

![2024-07-12_14-43-26.png](/t5/image/serverpage/image-id/335389i35730F0221D87B0B/image-size/large?v=v2&px=999 "2024-07-12_14-43-26.png")

--

<br />

When i try to link the page manually by providing the "shortcode" url, it displays the same error message.

--

![2024-07-12_14-44-12.png](/t5/image/serverpage/image-id/335388iE7395C86C20F66B3/image-size/large?v=v2&px=999 "2024-07-12_14-44-12.png")

--  

I've tried this in both Safari and Chrome and get the same result.  

When I look at the Developer tools Console I see this error pop up when I try to 'find' the confluence page from the sprint report.  

batch.js?locale=en-US:21 AJS's create element functionality has been deprecated since 5.9.0. No alternative will be provided. Use document.createElement() or jQuery.parseHTML(), or preferably use a templating library.


Answers:
author: Nicolas Grossi
body: [@Larry Cummings](/t5/user/viewprofilepage/user-id/1022220) Welcome! I guess there is some kind of issue here. I hope someone from Atlassian might able to help you but also you might want to contact support atlassian.com as you have a standard account.

HTH

Nicolas

comments: author: Larry Cummings
body: Yup that's correct!  

I don't know of any work around here as I wasn't sure if it was something that was just happening on our instance.


Tags: cloud

confluence-cloud

jira-software-cloud

sprint-report
How to do 1 column layout?
Asked by Igor Krimer:

It seems that 1 column layout is no longer available in the cloud confluence. 1 column layouts were very useful in organizing information on the page and avoid other approaches like multiple pages.


Answers:
author: Kristian Klima
body: Hi [@Igor Krimer](/t5/user/viewprofilepage/user-id/5542752) and welcome to the community.

Isn't one column basically a page?

If you're after a horizontal divider to 'physically' separate topical pieces of content, you can use a divider macro.

As a content guy, however, I prefer dividing long pages with H2 headings and/or splitting them into multiple pages (if it's better for content consumption).

But you probably have a different use case.

comments: author: Igor Krimer
body: [@Kristian Klima](/t5/user/viewprofilepage/user-id/641862)No. In non cloud version of the confluence you can use multiple 1 column layouts on one page to arrange information in a meaningful way on 1 page. oppose to have multiple pages.


author: Kristian Klima
body: I remember :)

I was just point out that you can achieve a similar effect - separation of content on a page - using a divider macro.


author: Shawn Doyle - ReleaseTEAM
body: [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) is right.

However, I just wanted to add that I miss the 1 collum layout. With it you could grab that section of the page and move it around. In Cloud, while there are work arounds it is not as intuitive.

comments: author: Kristian Klima
body: [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120)

I see the use case.

I was never a fan of layouts, on Server anyway :)


Tags: cloud

confluence-cloud
Draw.io diagram is no longer visible on confluence
Asked by Kiran Sachdev:

Hi,

Ive just been working on a Draw.io diagram. After a couple of hours, the diagram is no longer opening properly in the edit mode.

Although im able to still see my diagram in the expandable view mode, but would like to go back and edit it!

Could anyone possibly help? Many thanks in advance.

Below im sharing a couple of screenshots from the edit mode and view mode respectively


Answers:
author: Mike Rink -drawio Diagrams-
body: [@Kiran Sachdev](/t5/user/viewprofilepage/user-id/5542715) unfortunately your screenshots did not post. If you can share them, we may be able to help.

comments: author: Kiran Sachdev
body: Hi [@Mike Rink -drawio Diagrams-](/t5/user/viewprofilepage/user-id/5002343) ![diagram is visible in view mode.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/335563iE2B02BB1F910D22C/image-size/large?v=v2&px=999 "diagram is visible in view mode.PNG")![diagram not properly visible in edit mode.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/335564i68AFFA0937B457D5/image-size/large?v=v2&px=999 "diagram not properly visible in edit mode.PNG")

Thanks! here are the 2 screenshots 1) diagram visible in view mode 2) diagram not properly visible in edit mode

Any help would be greatly appreciated.

Many thanks,

Kiran


author: Mike Rink -drawio Diagrams-
body: [@Kiran Sachdev](/t5/user/viewprofilepage/user-id/5542715) sorry if this seems like a basic consideration, but is it possible you or someone else might've added an additional tab in your diagram, and that's what you're seeing?

The other thing I would suggest is to open to the Revision History, under "File", to see if anyone has made changes/deletions to your diagram.

Please let me know if this helps or not, and we can look at other solutions.


author: Nicolas Grossi
body: [@Kiran Sachdev](/t5/user/viewprofilepage/user-id/5542715) Welcome! You might contact support.atlassian.com as you have a premium account

Nicolas


Tags: cloud

confluence-cloud
How to check incoming links of a DevColla page?
Asked by Yutong Fu:

Hi, is there a way to check incoming links to a DevColla page?

Suppose we'd like to modify page A, which will change this page's URL.

We'd like to check which other pages are referring to page A, because the old links might not work anymore, we'd like to find out the locations and update them.

(This is a use case when the links were NOT done by "insert link", but by directly copy-paste the URL. Such URL does not get automatically updated.)

Thanks!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There is not a good answer to this.

There is two issues here, one, you are asking for something to scan links to see if they are still good, and two update them when they are not.

You would have to use an external app to scan for broken links, there may be a Marketplace app that will do that, but none jump to mind. There is no built-in Confluence feature to identify broken links.

There is also no mass find and replace in confluence across pages. If it's just on one page, yes, edit the page and do a find and replace. If it's across pages then export to CVS, run a script to find and replace the links, then import back to Confluence.

There could be Marketplace apps that would make this easier, you would have to investigate.


Tags: confluence-data-center

data-center
Confluence message inserted into every pdf export
Asked by Tim Kosinski:

Is anyone experiencing grey shades and a box that states "Create and Edit Pages without having to publish" on every pdf export from Confluence. If so, how do you address this issue? My organization has this problem and we can't export confluence pages without this which makes them unusable.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: First.. Go AVs!

Second. It sounds like someone was messing with the PDF export template.

Go in and see if you can fix it.

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>


author: Dan Breyen
body: Hi [@Tim Kosinski](/t5/user/viewprofilepage/user-id/5542594) welcome to the community! I do not have that issue in my Confluence instance. Can you share some more information about your situation? What browsers you've tried? Does it happen for every user? Have you tried a different PC? Have you tried removing cookies and flushing cache in your browser?

I looked at [Atlassian's Jira Page](https://jira.atlassian.com/secure/Dashboard.jspa) and didn't find anything.

If you have tried all those things, you could open a ticket with [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) and have them weigh in.


Tags: cloud

confluence-cloud
Why do I get the message, "${title} NEEDS UPDATE"
Asked by Mark Bratcher:

I have one particular confluence page that always gives me this pop-up message when I refresh the page:
> ${title} NEEDS UPDATE

The document has a title. I also tried creating a new document, copying the contents of the prior one into it, and giving it a new title. But this message occurs on this new document as well. So it must be something in the content of the document? I can't find it. This message is very terse.

Has anyone seen this before? How do I resolve and get rid of this pop-up?

Here's what the pop-up looks like:  

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/335289i6BBD77BBADF67AC5/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: This is from an addon, to narrow down which, look to see which macros are on that page, since it's just this one page. One of them wants a title update :)

comments: author: Mark Bratcher
body: Oh pfff silly me. I had some time ago put an "Alert" macro in there and completely forgot about it. Thanks for pointing this out. I zoomed right in on it after you mentioned it.


author: Radek Dost?l
body: I'm more curious what kind of a popup this is. I don't recall Confluence natively showing such messages.

Probably comes from some plugin?

comments: author: Mark Bratcher
body: Confluence does have a variety of pop-up messages that appear in the upper right corner, at least in our setup. I updated my question with this particular one. Maybe these are plugin related as you mentioned? But the terseness of the message makes it impossible for me to determine. It looks almost like a debug stub message to remind a developer they need to fix something. :-O


Tags: confluence-data-center

data-center
I am not receiving any Jira emails
Asked by Madhavi Appana:

I am not receiving email notifications for the Jira events.


Answers:
author: John Funk
body: Hi Madhavi - Welcome to the Atlassian Community!

If you are not receiving any emails at all, you should open a support ticket with that Atlassian to see if your email address is on their suppression list.

<https://support.atlassian.com/contact#>


author: shiva kumar Gosul
body: I am not sure for email notification however for every issue, you can use "watchers" Start watching this issue


author: Bhanu
body: Hi [@Madhavi Appana](/t5/user/viewprofilepage/user-id/3490727)

If the notifications are for yourself, you will need to activate from the profile settings as jira will not send your own notifications by default.

If its for other other events, you will need to check the following:

Check if the mail server is turned on.

Also, make use of the Notification Helper for Jira.

Check the Notification Scheme, if the events are custom events, make sure you were added to the events to receive the notifications.

Hope this helps!


Tags: data-center

jira-data-center

jira-software
Include issue type in customer notification template
Asked by Sam Terezakis:

I want to include the {issue.issueType.name} in a customer notification on a team managed Jira Service Management project.

In the notification editor, it has an **Insert variable** button but only contains a small subset of variables.

![2024-09-03 09 28 33.png](/t5/image/serverpage/image-id/345166i66C14072769BDABD/image-dimensions/403x285?v=v2 "2024-09-03 09 28 33.png")

When I attempt to enter variables not included in the list such as the issue type, the preview does not recognise it as a variable.

![2024-09-03 09 33 01.png](/t5/image/serverpage/image-id/345167iA06C01C6B0E6C029/image-dimensions/399x311?v=v2 "2024-09-03 09 33 01.png")

I have tried a few other variables not included in the list and it does not work.


Answers:
author: Bhanu
body: Hi [@Sam Terezakis](/t5/user/viewprofilepage/user-id/4917736)

The variables you mentioned will work in Jira Automation Rules.

For the JSM Customer Notifications, based on the suggetsion, Atlassian Did not add support to include the other possible variables.  

It would be cool to see Customer Notifications support all the smart values supported bu Jira Automation.

<https://jira.atlassian.com/browse/JSDSERVER-5053>

Hope this helps!

comments: author: Sam Terezakis
body: It does. Thanks for the response!


Tags: cloud

jira-cloud
Permitir Ingreso unicamente por red de empresa
Asked by Mileydy Gutierrez Vargas:

Buenas tardes comunidad

Agradezco su ayuda.

Se requiere permitir ingreso a dominio de mi empresa, ?nicamente a usuarios conectados por red empresarial. Actualmente no contamos con presupuesto para adquirir Atlassian Guard. ?Conocen otra alternativa para generar restricci?n de acceso?

Mil gracias


Answers:
author: Walter Buggenhout
body: Hi [@Mileydy Gutierrez Vargas](/t5/user/viewprofilepage/user-id/5139792),

Atlassian Guard allows you to claim your domain so you can use your own Identity Provider to manage access to your Atlassian tools and set up SSO.

However, you don't need it to control access to your environment. Without Atlassian Guard, you just manage your users in Atlassian Admin's user directory, where you can add users, assign them to groups and grant them product access. In other terms: you can control who can access your site - even without Guard in place.

While written as part of server to cloud migration, these support articles offer some good background information:

* [How user management works in Atlassian Cloud](https://support.atlassian.com/migration/docs/user-management-differences-in-cloud-and-server/)
* [How does product access work](https://support.atlassian.com/user-management/docs/how-does-product-access-work/)

If you also have Jira Service Management in place, you can control access settings for customers as well, as described [in this support article](https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/).

Hope this helps!


Tags: cloud

jira-cloud