youngmon/atlassian-qna huggingface dataset:
Manual refresh in iOS app
Asked by Martin Dimkovski:

Aside from leaving the board and going back into it, is there another way to trigger a manual refresh in the iOS app? I find it is always stuck behind if I make changes in other UIs.

Thanks


Answers:
author: Iain Dooley
body: [@Martin Dimkovski](/t5/user/viewprofilepage/user-id/3379370) if you tap the menu then at the bottom of the activity feed you can see a "Sync" refresh button

comments: author: Martin Dimkovski
body: Thank you!
Sync Contacts from Outlook?
Asked by Veronica DeStefano:

Is there a way to sync Outlook Contacts to Trello so that we can send things to customers straight from the card?


Answers:
author: Iain Dooley
body: [@Veronica DeStefano](/t5/user/viewprofilepage/user-id/3379157) I created this for Gmail, but doesn't support Office365/Outlook:

<https://trello.com/integrations/#/benkoboard>
Changed password on Trello PC web . But App still connects on old PW
Asked by Steve Ac:

I wonder if anyone could help, I am super concerned

I changed the password on Trello on PC/Web . But the app on Android is still connecting via the old password. It is not a cache issue for sure, as I tried setting up a couple of test cards on the App and it is picking up on PC/Web

I stopped the App and restarted, and still the same problem. I know I can uninstall and reinstall using the new password , but I am quite concerned about the security here.

Additionally, I have noticed that in the settings under "Sessions" only the current PC session IP address is showing. The Android session (which is currently active and under a different password) is not showing - so the option to "Log out other sessions" does not work


Answers:
author: Mike
body: Trello's mobile apps do use your password to connect the very first time, but then a token is generated, and they connect in the future via the token, not your password. So, if you change your password, the app's connection is not affected. The app isn't connecting via the old password, it just has a token authorization that remains valid through password changes.

You can do as Iain suggested if you want to log in again with your new password, but another token will be created just the same if you do that.


author: Iain Dooley
body: [@Steve Ac](/t5/user/viewprofilepage/user-id/3378262) try revoking access to the Trello Android app from the settings page in the "Applications" section

comments: author: Steve Ac
body: I can do this, but surely this is a security concern? For me I don't mind that my Android app is accessing the site under the wrong password


author: Steve Ac
body: I can do this, but it doesnt solve the underlying security issue of Apps being able to login under previous passwords


Tags: password

security

session
Can Trello desktop be set to open multiple boards at atsrtup?
Asked by Greg May:

I have several Trello boards that I check every morning, I have the startup preferences in my browser set to automatically open all of these boards when I start the browser.

I would like to duplicate this behavior in the Trello Desktop (Windows) app, i.e., have the desktop app open multiple boards automatically when I start the app, but I don't see a way to do it. It appears I can only set a single default board. Am I missing something?


Answers:
author: Patrick Schmidt - HIGH VOLTAGE
body: Hi Greg,  
is there a solution meanwhile. I have the same "problem"...  
Or did you find a workaround?

best regards  
Patrick


author: Emily Cohan
body: I see that I can open multiple versions of the desktop app if I search for Trello in the Start Menu (Win 10). So that's a way I can open up more boards at once. Not sure how you would get that to work on start... Anyway - in case it's helpful. :)


author: Mike
body: Hi Greg,

No, that's unfortunately not possible with the Trello desktop app, but I'll make sure the team knows that's something you'd like to be able to do in the future!

comments: author: KA
body: thank you! i hope you do, i love this app and have been spending hours setting myself up BUT user enemy haaaaa is popping up... every time i google a trello question, many other productivity apps come up first to claim they are better! i refuse to switch, please make changes..

1. i want to line up more rows at my discretion

2. to have multiply boards up, at my discretion

3. be able to save favorite photos that i use for covers

4. be able to drag drop to multiple boards when they are open

thank you!
The best way to setup and track, appointments and calendars, for a maintenance company?
Asked by Rakesh:

Hi everyone,  
I would really appreciate it if someone can help my setup a system/workflow to manage my new property maintenance company in the most efficient way possible. Currently I use Outlook's basic functionality alone , but it's not perfect and requites a degree of duplication and manual processing.

Essentially, Real Estate agents who we work with call us when problems that occur at the properties they rent, to tenants.

The process follows like this:  
1) They email an administrator, a "Works Order" describing the problem and tenants' information, to contact and book in an appointment.

2) The administrator allocates the appointment to an engineer's individual calendar on MS Outlook. This includes a meeting invitation with the property details, and all works to be carried-out, quoted for, or both

3) Sometimes works require 2-3 visits if specialist parts are needed, or complications occur. Currently this is difficult to categorise/track so I simply use custom categories to label the appointment as 'part-complete' on Outlook

4) Once all works are fully completed, we label the appointment(s) 'completed'

5) On a regular basis, I look through all the 'completed' jobs and send out invoices, via the accounting software package, Xero. After doing this I label each appointment 'Invoiced'

6) Finally, when payment for a job is received, I label it 'paid' in Outlook

Ideally I'd like to:  
- Link these appointments together so it's clear when an individual visit is part of a larger series of visits, to complete a job  
- Make sure no jobs are categorised in error so that, for example, the status/stage of a job is not incorrectly changed from 'complete' to 'paid'  

Could this be used to track jobs from start to finish in a better way than solely using Outlook? Or might it integrate with Outlook and generally minimise duplication and discrepancies between job records? Might it also be possible and/or advantageous to connect these services/apps to Xero too?

Thanks in advance for your help. I really appreciate it.

R.


Answers:
author: Iain Dooley
body: [@Rakesh](/t5/user/viewprofilepage/user-id/2817964) In terms of linking visits together, you can use this approach I created for subtasking:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>

You can then enable the calendar power up which gives you an iCal feed that will give you an event for any card that has a due date.

As the job moves through each stage, you move the 'master' card to each stage until done.


Tags: job

ms-outlook

project

project-management

xero
The top Confluence header bar is missing or some of the buttons can't be seen. Instead, appears an e
Asked by DNS Admin:

After a reboot the top Confluence header bar is replaced with following error: $soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters)

Operating system is Windows Server 2019.

Tried clearing cache by shutting down Confluence \> Removed the following folders: plugins-osgi-cache, bundled-plugins, plugins-temp, plugins-cache, contents of work directory \> start Confluence, but error remained.

We are hoping for a resolution that does not involve re-install.


Answers:
author: Hana Ku?erov?
body: Hi [@DNS Admin](/t5/user/viewprofilepage/user-id/593043) ,

it looks like [this problem](https://confluence.atlassian.com/confkb/missing-buttons-or-the-entire-top-bar-with-soytemplaterendererhelper-getrenderedtemplatehtml-error-message-867358888.html), please try to look there, if something could be relevant for your instance. It hope it helps...


Tags: confluence-server

server
Confluence page notification
Asked by Vishal:

We have a outlook email DL to which we need to send email to upon update of a particular confluence page. Is it something possible at all ? If yes, please help to configure it to me.


Answers:
author: Bill Bailey
body: By DL I assume you mean distribution list? If the list appears as a user, then you can have that user watch the page. If the DL appears as a group, you are out of luck.

comments: author: Vishal
body: Thought so, the DL is just outlook group \& not user so I think its dead end for me then.


Tags: confluence-server

server
Setup Database Microsoft SQL errors
Asked by David Crouch:

I can't seem to make a connection from Confluence server to SQL for the database setup. This happens with both simple or with connection string although occasionally when using the connection string method it says no suitable driver

SQLState - S0001

Error Code - 18456

com.microsoft.sqlserver.jdbc.sqlserverexception: login failed for user xxxxx

ClientConnectionID:xxxx-xxx-xxx


Answers:
author: David Crouch
body: I ended up using a local SQL user account which worked for initial database connection, but failed during setup due to permissions it was looking for on windows NTFS security for atlassian program files. Only way I was able to get past that was to give everyone access to those program files since you can't add an sql user to windows side. Really crappy how SQL setup directions for confluence say sql user and you can't use windows authentication


author: Alexis Robert
body: Hi [@David Crouch](/t5/user/viewprofilepage/user-id/4496251) ,

it seems like it's an issue with your SQL user : you should ask you Database administrator if the password you have is correct, as it looks like a simple authentication issue.

Let me know if this helps,

--Alexis

comments: author: David Crouch
body: I am the DBA. I'm using an admin account to test since I ran into same issues with the service account I setup for this. I have a feeling it's something to do with confluence and jdbc driver, like it doesn't know how to find it and I need to configure it to work with confluence. I vaguely recall something like this when setting up postgreSQL several years ago before our server got corrupted, but now due to corporate policies and software approval, I have to use SQL server.


Tags: confluence-server

server
I can't find the embedded calendar on Confluence 7.8
Asked by Alan Ma:

I can't find the embedded calendar on Confluence 7.8. May I please ask anyone who can provide me the steps to find the embedded calendar?


Answers:
author: Hana Ku?erov?
body: Hi [@Alan Ma](/t5/user/viewprofilepage/user-id/4502456) ,

welcome to the Atlassian Community!

I'm sorry, but your question is a little bit confusing.

What exactly do you mean by embedded calendar? Do you mean [Team Calendars](https://www.atlassian.com/software/confluence/team-calendars) or something else?

Your questions is labelled with confluence-cloud, but you are mentioning Confluence 7.8, so am I right you have either server or data center? Please which one?

Thank you.

comments: author: Alan Ma
body: Hi,

I am sorry for the confusion. I am currently using Confluence 7.8 and I believe it's data center.

For confluence 7.8, is there any calendar option available?


author: Hana Ku?erov?
body: [@Alan Ma](/t5/user/viewprofilepage/user-id/4502456) If it's DC, I believe you should be able to get Team Calendars for free now. see [here](https://www.atlassian.com/migration/faqs#data-center), section Data Center -\>How do I get the new apps and functionality you're including?

I think you can download the appropriate DC version from [here](https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence/version-history) and [install it](https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html).


author: Alan Ma
body: By the way, how can I tell whether I am using Cloud or Data center? I am not sure..


author: Hana Ku?erov?
body: [@Alan Ma](/t5/user/viewprofilepage/user-id/4502456) The quickest way is based on the URL of the Confluence.

<https://something.atlassian.net/wiki> -\> Cloud

<https://confluence.yourcompany.com> (or similar) -\> Server / DC

If you navigate to the Confluence administration -\> Licence Details, there's Licence type, which should help you determine Server vs. DC

For Cloud there's no Licence Details menu item in administration.


author: Alan Ma
body: Hi,

[Team Calendars \| Confluence Data Center and Server 7.12 \| Atlassian Documentation](https://confluence.atlassian.com/doc/team-calendars-1044780345.html)

is the team calendar not by confluence 7.8?

Thanks


author: Hana Ku?erov?
body: Hi [@Alan Ma](/t5/user/viewprofilepage/user-id/4502456) ,

it is not bundled in v7.8, but you should be able to download it and install it manually.


Tags: cloud

confluence-cloud
Periodical import of WordPress articles?
Asked by Tom?? Vrabec:

Hello everyone,

got customer who would like to migrate to Atlassian Cloud, but, they have to stay with custom features they have in WP with FAQ base in WP.

As they would like to use Service Desk Portal with search FAQ feature, they would like to synchronize WP and Confluence - somehow.

I searched some plugins, but nothing exactly fit.

Are you aware about some option to periodically import, (always rewrite is ok) from WP to CFL?

Cheers, Tom


Answers:
author: James Dellow
body: I'm not aware of anything off the shelf that does this either or works for Cloud.

Its going to be a lot easier doing this the other way, because unless the WP content is simple HTML, you may need to do some custom work to make it usable in Confluence Cloud anyway.

Have you considered creating an addon and storing the WP content as custom content?

Otherwise, how about Wordpress -\> Word -\> Confluence?

[Aspose.Words -- Import and Export word documents -- WordPress plugin \| WordPress.org](https://wordpress.org/plugins/aspose-doc-exporter/)

comments: author: Tom?? Vrabec
body: There are some security customizations on the Wordpress side, so I am not aware if this would work.

Will discuss with customer, but right now, we will follow brute force solution - human will store article into both Confluence and Wordpress manually.


Tags: cloud

confluence-cloud

import

ms-word

sync

wordpress
Migrate Google Sites to Confluence
Asked by Vishal:

Hello sir/mam,

<br />

our one of the team uses google sites, now that team internally changed so there all google sites data has to migrate in confluence, they have Google Sites v1 pages (1159) in each of (Support \~500, Engineering \~300, PM \~400) that need to be moved over confluence, but i'm not sure how to do that, i tried to search in google but no luck.  

I have raised a atlassian support ticket however they suggested here(atlassian community), i would be very glad if anyone could help me on this migration, any plugins or any way to do it, please suggest me, Thanks in advance!

BR,

Vishal


Answers:
author: Bill Bailey
body: What you want will require engineering effort to accomplish. So time to engage a contractor. The solution can be as "simple" as a script that makes calls to both the Google Sites API and Confluence API. And then you will need special handling for any Google features.

I have been involved before in a similar project where we had to move customer data from mediawiki to Confluence. Takes some time to set up and test. But worked well.


author: Liam Green
body: Hi [@Vishal](/t5/user/viewprofilepage/user-id/4262067)

Welcome to the Community.

I don't think there is a native way of doing it within Confluence, but [this link](https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html) should give you more information on importing into Confluence.

Hope that helps,

Liam


Tags: confluence-server

server
Confluence markup & markdown
Asked by Giulio Orombelli:

I've found the following guide:

<https://support.atlassian.com/confluence-cloud/docs/insert-confluence-wiki-markup/>

I've tried to follow the steps described in the guide, but I can't recall the Insert \> Markup feature.

What am I doing wrong?


Answers:
author: Hana Ku?erov?
body: Hi [@Giulio Orombelli](/t5/user/viewprofilepage/user-id/4501153) ,

I've already answered your question [here](https://community.atlassian.com/t5/Confluence-Cloud-questions/Markdown-and-Markup/qaq-p/1767914).

comments: author: Giulio Orombelli
body: Thank for your quick reply.

I wasn't sure my previous post was published.

My mistake.


Tags: cloud

confluence-cloud
Is it possible to add 'Jira Issue' macro into Confluence page via REST API or atlassian-python-api?
Asked by Astesia:

Hi there! We would like to create some confluence pages with 'Jira Issue' macro to summarize some results of our work. We found the way to add macros via editor on confluence page. However, to accelerate and automate the process, we would like this process also to be done via API.

Just like to create a new confluence page via API, where we only need to post json data with page title and page content etc to our server, we imagine there should also be an API that we could post json data with information about Jira Issue macro to our confluence server, and the Jira macro could then be added into the page content. However, we failed to find any this kind of functional API in [documentations](https://developer.atlassian.com/server/framework/atlassian-sdk/rest-api-development/).

Besides, we also tried another possible way: to add a Jira Issue macro via editor into a page, record the json data corresponding to this part, and post it to a new page. However, the same Jira Issue macro didn't appear on the new page.

Therefore, we would really sincerely like to know how we could achieve this. Thank you for your help!


Answers:
author: Kishan Sharma
body: Hi [@Astesia](/t5/user/viewprofilepage/user-id/4502006) Welcome to the community :)

For inserting jiraissues macro through REST API in confluence pages, the markup should be sent with the content body. Example of how the markup for the jiraissues macro looks like from atlassian document:  
<https://confluence.atlassian.com/conf59/jira-issues-macro-792499129.html>

\<ac:structured-macro ac:name="jiraissues"\>  
\<ac:parameter ac:name="anonymous"\>true\</ac:parameter\>  
\<ac:parameter ac:name="columns"\>type;key;summary\</ac:parameter\>  
\<ac:parameter ac:name="url"\>  
\<ri:url ri:value="[http://jira.atlassian.com/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?jqlQuery=project+%3D+CONF+AND+%28summary+%7E+jiraissues+OR+description+%7E+jiraissues+OR+comment+%7E+jiraissues%29\&amp;tempMax=10](http://jira.atlassian.com/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?jqlQuery=project+%3D+CONF+AND+%28summary+%7E+jiraissues+OR+description+%7E+jiraissues+OR+comment+%7E+jiraissues%29&amp;tempMax=10)"/\>  
\</ac:parameter\>  
\</ac:structured-macro\>

Refer [this](https://community.atlassian.com/t5/Confluence-questions/Can-I-insert-the-History-macro-through-REST-API-call/qaq-p/1038703) helpful article.


Tags: confluence-server

jira

server
Unable to find 'Import' option to import text files though I am a system administrator
Asked by Jerrin Jose:

I am not able to find 'Import' option in Content tools of Space settings even though I am a system administrator. My intend is to import text files to a confluence page I have created. What can I do?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Jerrin Jose](/t5/user/viewprofilepage/user-id/4501919) ,

If you wish to import a simple word page to a confluence page, then:

* View the page to which you want to import a word document
* Click the ellipsis menu
* Advanced details
* Import word document

![import.png](https://community.atlassian.com/t5/image/serverpage/image-id/154417i2428D8C0BD92B241/image-dimensions/389x495?v=v2 "import.png")

Cheers,  
Alex


author: Bill Bailey
body: You are on Cloud. You do not have that option. Best is to convert the files to Word, and use that route.


author: Kishan Sharma
body: Hi Jerrin, I am sure you might have gone through [this link](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/#ImportContentintoConfluence-Importoptions). Have you migrated to cloud from server recently or exploring the confluence cloud product at the moment?


Tags: cloud

confluence-cloud
encounter error message when using the atlassian-python-API
Asked by wanghaitao:

File "a.py", line 160, in \<module\>  
confluence1.health_check()  
File "/usr/local/lib/python3.6/dist-packages/atlassian/confluence.py", line 2259, in health_check  
response = self.get("rest/troubleshooting/1.0/check/")  
File "/usr/local/lib/python3.6/dist-packages/atlassian/rest_client.py", line 272, in get  
absolute=absolute,  
File "/usr/local/lib/python3.6/dist-packages/atlassian/rest_client.py", line 227, in request  
proxies=self.proxies,  
File "/opt/diskb/integration/.local/lib/python3.6/site-packages/requests/sessions.py", line 542, in request  
resp = self.send(prep, \*\*send_kwargs)  
File "/opt/diskb/integration/.local/lib/python3.6/site-packages/requests/sessions.py", line 677, in send  
history = \[resp for resp in gen\]  
File "/opt/diskb/integration/.local/lib/python3.6/site-packages/requests/sessions.py", line 677, in \<listcomp\>  
history = \[resp for resp in gen\]  
File "/opt/diskb/integration/.local/lib/python3.6/site-packages/requests/sessions.py", line 166, in resolve_redirects  
raise TooManyRedirects('Exceeded {} redirects.'.format(self.max_redirects), response=resp)  
requests.exceptions.TooManyRedirects: Exceeded 30 redirects.


Answers:
author: wanghaitao
body: this issue is fixed after network engineer modifying network DNS config


author: wanghaitao
body: Is it the network problem, permission problem, or REST API version problem?


Tags: confluence-server

server
Confluence Server and Email OAuth
Asked by Jake Rapinett:

Hello,

I'm looking for information as to what version of Confluence is needed to support outbound emailing over Oauth?  
When searching online, I've found clear info in Atlassian docs as to [what version of Jira is required](https://confluence.atlassian.com/jiracore/setting-up-oauth-2-0-integration-1005784173.html) to support it, but on this [Atlassian blog post](https://community.atlassian.com/t5/Feedback-Forum-articles/What-you-need-to-know-about-OAuth-2-0-for-incoming-mail-in/ba-p/1345835) there is no mention of what versions of Confluence will support email providers that will require Oauth authentication for inbound/outbound email.

Cheers,  
Jake


Answers:
author: Daniel Eads
body: Hi [@Jake Rapinett](/t5/user/viewprofilepage/user-id/141121) ,

Currently Confluence Server does not support OAuth for email. There is currently an open feature request at [CONFSERVER-60017](https://jira.atlassian.com/browse/CONFSERVER-60017) about adding OAuth support. I would suggest keeping an eye on that issue. As noted in the blog post you linked, Google has paused their deprecation of basic authentication for email until further notice, and although the blog post mentions Microsoft's previous position of "second half of 2021", they have since [suspended their plans until further notice as well](https://docs.microsoft.com/en-us/lifecycle/announcements/exchange-online-basic-auth-deprecated).

Cheers,  
Daniel


Tags: confluence-server

oauth

server
Disable Confluence Cloud links
Asked by Mike Muegel:

Can I remove the "Smart App Banner" (app store header) and the "Open in app" button?

![IMG_1540.jpg](/t5/image/serverpage/image-id/154335i874F0C9F04B4C006/image-size/large?v=v2&px=999 "IMG_1540.jpg")


Answers:
author: Brant Schroeder
body: [@Mike Muegel](/t5/user/viewprofilepage/user-id/4501676) Welcome to the Atlassian Community

There is no way to disable it. I believe if you close it and do not clear the cache is stays hidden but will return at some point. You could send a feature request to Atlassian to see if they can implement something like that. <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: cloud

confluence-cloud