youngmon/atlassian-qna huggingface dataset:
Where is the 32 bit linux Confluence installation (for server) option ?
Asked by Jonathan Moore:

Hi,

On the Confluence download page: <https://www.atlassian.com/software/confluence/download> there isn't an option to download 32 bit linux. Previous versions of Confluence do have the option to download for 32 bit linux, if you look at: <https://atlassian.com/software/confluence/download-archives>, but the latest version of Confluence is not listed here.

Please enable this option for the latest Confluence version again. I would like to install 6.X.X on my 32 bit linux server, but I can't download the installation file.

How can I obtain the installation file for 32 bit linux ?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: You don't. Atlassian dropped support for 32 bit installers from 6.0 onwards. There's a mention of it in the early access notes, and at <https://confluence.atlassian.com/doc/confluence-6-0-upgrade-notes-844235311.html#Confluence6.0UpgradeNotes-32-bitinstallersnotavailable> You'll need a manual install from tar.gz

See <https://jira.atlassian.com/browse/CONF-42817> too

comments: author: Jonathan Moore
body: Thanks for that info. It basically passed me by. Annoying that this won't be supported.

I looked at the manual installation. It doesn't look simple. It wasn't simple upgrading even when using the installer ! I still had to manually update some files.

Basically, I'm a home user, I don't need to have a production version of Confluence up and running all the time. I just need a simple as possible upgrade procedure, but I haven't found that yet. Do I really have to install to a new directory, and point to this new install/upgrade ? Can I not just unzip straight over the "old" version of Confluence ? Anyone know of a simple upgrade procedure for a home user where Confluence outage during an upgrade is not an issue ? ... I don't need to back up (I have backups already scheduled). Basically I'm OK unzipping a package over an existing install, I just want the upgrade to be as automated as possible, and then I'll likely have to manual update some config files afterwards (like my start up plugin delay etc etc). I don't care if my confluence is down when I do this (I'm the only user !)

I've also not looked yet, but is JIRA going this way too ? I hope not. Both Confluence and JIRA I find difficult and time consuming to upgrade in a linux environment, so I really don't want to to get more time consuming and easy to make a mistake.


author: Nic Brough -Adaptavist-
body: I suspect it's because the world is moving to 64 bit.

The (relatively) simple process for you would indeed be to unzip the archive to a new location, check it works empty, without looking at your existing data, and then copy the home directory from the old install to the new one. This should cause it to read your data and upgrade it all automatially.


Tags: confluence-administration
After the upgrade to 6.0, I encountered issue with spaces.
Asked by Jareau Ulilang:

All spaces are broken. Please see image below.

conf_error.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/After-the-upgrade-to-6-0-I-encountered-issue-with-spaces/qaq-p/34300?attachment-id=7578){#link_118618fd4ab151}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/5739/1/conf_error.PNG){#display_118618fd4ab151_0}


Answers:
author: Nic Brough -Adaptavist-
body: Confluence does not appear to be serving anything up.

What does the server application log say? \<conflluence home\>/log


Tags: confluence-administration
Doing away with "This page is being edited by ..."
Asked by Corey McMillan:

One page in our Confluence continually shows it is being edited by the same person. However this is not the case. And it has been like this for a month. I've tried disabling \& re-enabling user access to the page hoping that would eliminate the message, but it still appears.   

Here's an image of what I mean when you go to edit the page:  

confluence.JPG   

What else can I try?   

Also, I browsed briefly for a similar question but couldn't see one. Please redirect if there is. Thank you :smile:  
[](https://community.atlassian.com/t5/Confluence-questions/Doing-away-with-quot-This-page-is-being-edited-by-quot/qaq-p/240634?attachment-id=3392){#link_11861912bad30c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40786/1/confluence.JPG){#display_11861912bad30c_0}


Answers:
author: Rob Woodgate
body: Hi Corey,

The page index could have become corrupt or just out of sync. The instructions for re-indexing are [here](https://confluence.atlassian.com/doc/content-index-administration-148844.html) (re-indexing is one of those "turn it off and turn it on again" solutions that often seems to solve page problems). If you're on Cloud you can't re-index Confluence, but you can put a support ticket in and Atlassian will do it for you.

comments: author: Corey McMillan
body: Hi Rob, thanks for replying. I'll make note of that link and keep it in case this issue ever arises again. I learned yesterday though that someone else with access to that page fixed the problem. Not sure how they did that yet. I'll find out then post here for documentation/t-shoot purposes :smile:


author: Corey McMillan
body: I can try that and let you know. There's not much else to go on right now.


author: Pavel Potcheptsov
body: Can you make a copy of that page, remove original page (and purge it from trash) and rename copied page to original name?


Tags: confluence-administration
cant stop confluence watcher
Asked by Alicia Pena:

A user moved to another department and although she has removed herself as a watcher and set her profile email settings with Autowatch turned off, she is still receiving emails whenever her old department makes changes to their pages. The space and the pages she's receiving emails from lists her as a watcher on the right side of who can't be deleted.

How can we stop her as a watcher? I did a screen share with her and confirmed that when she chooses "watch" none of the boxes are checked for her. But as admin, if I select "watch" "Manage users" I see her as a watcher on the right side.


Answers:
author: Rob Woodgate
body: Hi Alicia,

A space admin can add or remove watchers from the space or any pages within that space. However, you will only be able to do this for spaces where you are an admin. When you click the [Manage Watchers](https://confluence.atlassian.com/doc/manage-watchers-218271870.html) option on a page, the garbage can icon be used to remove her as a watcher. Is the garbage can icon missing?

comments: author: Alicia Pena
body: Hi Rob,

Yes, there is no garbage icon next to her name. I've added myself as admin to the space as well as a page that is sending her messages. When I select manage watchers her name only shows up on the right side where there are no garbage can icons next to those names. But I have confirmed that no boxes are checked when she chooses the watcher link for those same pages.

Alicia


author: Rob Woodgate
body: Hi Alicia,

As a space admin (and reading between the lines, if you made yourself a space admin then presumably you're a Confluence admin as well) you should always see the trash can icon. However, you can't, so that means one of the following:

* The user is no longer active;
* Confluence needs to be reindexed because it hasn't caught up with the changes yet;
* The Confluence Watcher Button plugin is out of sync
* You've discovered a bug.

If the user is no longer active, try making them active again and seeing if you can delete them from the Manage Watchers panel.

If you're hosting your own Confluence instance then:

1. The instructions for re-indexing are [here](https://confluence.atlassian.com/doc/content-index-administration-148844.html) (re-indexing is one of those "turn it off and turn it on again" solutions that often seems to solve page and email notification problems, amongst other things).
2. Try [disabling and re-enabling](https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons) the Confluence Watcher Button, which is the name of the plugin that deals with watchers and watching.
3. If that fails you can [clear the plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html) to deal with out of sync or corrupted plugins.

If you're on Cloud (or none of that works on your self-hosted instance) you'll need to put a support ticket in.


Tags: confluence-administration
How do you completely reset a confluence user account
Asked by djkemmet:

hi all,

My shop currently uses Jira, confluence, and Bitbucket, all integrated into our active directory and lucidchart. My challenge is that a user was granted a seat to our confluence before lucidchart so the user logged into lucidchart, through confluence, with their personal account and now every time they visits lucidchart from confluence they're are redirected to their personal account/LC Trial.

My question: is there a way to reset this user's confluence profile :question: Without deleting them from confluence and re-adding them. We would like to build fresh associations between our Atlassian applications and the applications integrated to them.

essentially we want to reset the user account and make it baby fresh without having to delete it.


Answers:
author: Rob Woodgate
body: The only options you have are to deactivate or delete a user profile, there is no way to "reset" a profile. But based on the explanation of your problem, even if you could reset a profile that wouldn't fix your problem. If you want to build fresh associations between your Atlassian instance and your integrated applications, you'll need to turn the integration off and turn it back on again.

However, there may be unforeseen consequences of this, so you should probably seek advice from Atlassian before doing anything drastic.


Tags: confluence-administration
Problem with 2 different attachments path
Asked by georg:

Hi,

We have problems with the path to the uploaded pictures on some confluencepages. Our server has 2 names (real server name and an alias). It is actually used over the alias, but some use it with the previous "real" server name. Configured in Confluence is the alias server name.  
Now to the problem - on some pages the pictures are linked differently - some to the real and others to the virtual. If you are not registered with both, then some pictures are not displayed.

The images are stored on the system under the default path:  
C:\\Program Files\\Atlassian\\ApplicationData\\Confluence\\attachments

In the database I could only find the filenames - no path. How can we load all images from the alias name?

Thanks

Karsten B.


Answers:
author: Nic Brough -Adaptavist-
body: You can't. The alias is invisible to Confluence, and it can only work with one base url.

comments: author: georg
body: Almost all images are correctly loaded by the actually used alias (which is also configured in Confluence too) - only a few are not (which may have been uploaded from the other server address).

Somewhere must be stored where they were uploaded?


author: Nic Brough -Adaptavist-
body: No, its saving them fine, the problem is the use of the access that is not via the base url.


author: georg
body: The base-url is the server-alias we use (99%). This works normaly fine. But on a few pages with several images some of servername1 and others of servername2 are displayed - and sometimes just partly because of rights problem.


Tags: confluence-administration
Sum of Totals in Confluence Table Based on Jira Filter Macro!
Asked by Umer Saeed:

This is a very unique and weird request. I can't find anyone who has asked this before.

I have a confluence table that has rows and rows of data, which are dynamically populated by the JIRA Filter Macro. With this macro, I have selected 'Total Issue Count'.

In another column of the same table, I would like to add in a calculation of those totals, whether its a sum or a percentage of the values.

Screenshot: <http://screencast.com/t/ZJi1kHoW9>

Any plugins or possibilities of this being possible? Not sure if ScriptRunner has the power to do this?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Umer,

You can try [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro) macro from [Table Filter and Charts add-on](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview).

comments: author: Umer Saeed
body: Thanks for your recommendation. But this add-on seems to only do calculations based on values that were manually added into a table - not macro generated issue count based on JIRA filters.


author: Andrey Khaneev _StiltSoft_
body: Pivot Table macro works with JIRA Issues macro as well as with common tables.


author: Thomas Ducett
body: I do not see detailed instructions on how Pivot tables work with JIRA filters. How can I find this?


author: Andrey Khaneev _StiltSoft_
body: Please, watch [this video](https://www.youtube.com/watch?v=2HCm5PPebCo&list=PLRpx9wuFqlzGZOZCj2PkQI2T4Bhkg3cVl&index=4) for details.


author: Thomas Ducett
body: This is helping, if I can slow thi guys down, Lol. Only issue I have now is this message "Oops, it seems that you need to place a table or a macro generating a table within the Table Filter macro."


author: Thomas Ducett
body: Thanks You have helped alot.


author: Andrey Khaneev _StiltSoft_
body: Does it work correctly in your environment now? Or do you still see the "Oops, it seems that you need to place a table..." message?


Tags: calculation

cloud

macro

scriptrunner
How do I restore icons in the sidebar for blueprint links?
Asked by Mark Montminy:

Some of the space admins have removed the auto-created sidebar links to some of the blueprint created pages like Meeting Notes, Decision Logs, etc.

While we can re-add those pages back to the sidebar, they appear with the plain page icon. Is there a way to re-add them and get back the original icon?


Answers:
author: Rob Woodgate
body: Hi Mark,

Yes, there is. However, you need to delete the page in question and then recreate it.

For example, create a dummy space and move your Meeting Notes page to it (this is the equivalent of delting it in the original space and recreating it in the dummy space). This will delete the link on the side bar. Then create a new Meeting Notes page using the template in the original space. This will recreate the shortcut link in the sidebar, with the correct icon. Then move all of your meeting notes back into your original space.
sort icon
Asked by Cathrin Lesslhumer:

What's wrong with my table if I don't see a sort icon?


Answers:
author: Rob Woodgate
body: Hi Cathrin,

To enable sorting on a table, the table must have a header row. To add one to your table, edit the page, and in the table toolbar click this button: 15 Toggle header row.png  
[](https://community.atlassian.com/t5/Confluence-questions/sort-icon/qaq-p/400665?attachment-id=12557){#link_118619acd4136f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/67830/1/15%20Toggle%20header%20row.png){#display_118619acd4136f_0}


Tags: sort

table
Can I import Excel files into Confluence?
Asked by Mike P:

I simply want to import Excel files into Confluence creating tables. This would be like Google Sheet imports which are very easy to do. Attachments are not imports, they are attachments. Thanks


Answers:
author: Timothy
body: Correct me if I'm wrong but if you just copy the cells from Excel and paste it into Confluence, does that not work? It's not import per-se.. But yeah, that should work.

comments: author: mureinik
body: Just tried this now - works like a charm (at least for the simple excel file I tried with no special formatting or formulas).


author: Ankur Jain
body: Copy \& Paste an excel table doesn't work anymore.

I have tried a different workaround. I pasted that excel table into a MS Word document and then imported that word document into newly created Confluence page. I just had to format the table a little.


author: Mike P
body: You have to create the Confluence docs, figure out the Excel cell size, insert the Confluence table, paste, re-edit, fix fonts, etc... Right, this is not an Import. It's listed as a "Powerful editor" that can't even import files.

Being able to do limited or basic copy and pasting is far from Importing.


author: Jane
body: A macro like Polaris spreadsheet for Confluence might be an option to import a native excel file in conflience pages.

Please see details with a link below,

[https://www.youtube.com/watch?v=1Ubm0DlnbVU\&feature=youtu.be](https://www.youtube.com/watch?v=1Ubm0DlnbVU&feature=youtu.be??)

marketplace: [https://marketplace.atlassian.com/apps/1223556](https://marketplace.atlassian.com/apps/1223556?)


author: Rob Woodgate
body: Hi Mike,

There is no native Excel import into Confluence. I can't say for certain, but I suspect it's due to the potential complexity of dealing with things like functions, pivot tables and the like. There are Confluence plugins that can help though - here is [a list of the Excel plugins for Confluence](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=excel) on the Atlassian marketplace:
Speed up reindex in Confluence
Asked by stankopp-ni:

Hello,

we had outage with our confluence instance and need now start reindex again, the problem is it' extremely slow, we have about 291100 objects and in one hour only about 4000 were reindexed (that's just 1%).

Is there a way somehow speed it up? I know Jira have mode to block all users and run internal tasks with high prio.

I'm using Confluence 5.10.7 on Debian Jessie with 16GB RAM and 10 CPU cores.

CATALINA_OPTS="-Xms1024m -Xmx8192m"

<br />

Thanks,

Stan

UPD: Workaround in <https://jira.atlassian.com/browse/CONF-41010> has helped. ('DROP INDEX \`c_status_idx\` ON \`confluence\`.\`CONTENT\`')

Reindex was done after 80 minutes :smile:


Answers:
author: Mike Rathwell
body: Stan,

This does have a big component of DB speed in it; which database server are you running? The other thing that leaps out at me is to set you Xms to the same value as Xmx. I can't remember where I ran across that little tidbit but I did see it in a Confluence tuning page that suggested that as a way to have the space and get around some of the speed hits of garbage collection. That made a big diff in mine.

I am running Debian 8.6 with 8GB RAM, and 4 cores with PostgreSQL 9.3 as the RDBMS. The CATALINA_OPTS are -Xms5120m -Xmx5120m -XX:+UseG1GC. My instance isn't as big as yours (only \~45k objects) but it rebuilt in less than 30 mins total time.

NOTE, however, that if you haven't re-indexed for a while those first records can be painfully slow and it does pick up speed as it gets to newer (and maybe less borked) entries.

comments: author: stankopp-ni
body: Hi Mike, thanks for info, I've updated CATALINA_OPTS. In my case the workaround in <https://jira.atlassian.com/browse/CONF-41010> has helped (I'm using mysql 5.5)


author: Mike Rathwell
body: Glad that helped Stan. Also, unless you have a specific reason for using MySQL, I heartily recommend moving to PostgreSQL; it is MUCH faster. When I moved from MySQL to PostgreSQL, one of the pages I turned up when looking at how to do such had the comment, "There are lots of pages saying how to move from MySQL to PostgreSQL but very few going the other way".


Tags: confluence-administration
The link icon appears not to be working. It always has before. What is wrong?
Asked by Wendy Austin:

[](https://community.atlassian.com/t5/Confluence-questions/The-link-icon-appears-not-to-be-working-It-always-has-before/qaq-p/360885?attachment-id=10524){#link_118619e8aa67b3}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61076/1/image2016-11-18%2010%3A6%3A58.png){#display_118619e8aa67b3_0}


Answers:
author: Sam Hall
body: OK. What specifically is not working?

What happens when you click on it? Nothing? Or does the "Insert Link" window show up?

When editing the page:

* Try typing **Ctrl+K** (or **?K** if you are using a Mac) on the place in your page where you want to put a link. Does this work?
* Also, try typing **\[** (square bracket) on the place in your page where you want to put a link. Do you get a 'Link suggestions' window like this?:  

  confluence-link-suggestions.jpg  

Sam  
[](https://community.atlassian.com/t5/Confluence-questions/The-link-icon-appears-not-to-be-working-It-always-has-before/qaq-p/360885?attachment-id=537){#link_118619ebe37cc7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61079/1/confluence-link-suggestions.jpg){#display_118619ebe37cc7_0}  
[](https://community.atlassian.com/t5/Confluence-questions/The-link-icon-appears-not-to-be-working-It-always-has-before/qaq-p/360885?attachment-id=538){#link_118619ebe37cc7_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61079/2/this-link.jpg){#display_118619ebe37cc7_2}


author: Wendy Austin
body: Hi Sam - apologies and yes this is the icon I mean. Normally this works fine in edit mode but not yesterday or so far today. Wendy


author: Sam Hall
body: Hi Wendy,

Can you be a bit more specific to help people answer your question?

What link icon do you mean? This one?:

this-link.jpg

Sam  
[](https://community.atlassian.com/t5/Confluence-questions/The-link-icon-appears-not-to-be-working-It-always-has-before/qaq-p/360885?attachment-id=10003){#link_118619f584e9db}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61077/1/this-link.jpg){#display_118619f584e9db_0}
When we try to modify a page in confluence, changes will show and be posted to the Activity Stream. Almost look like a spam. Is there anything we can do or a command to update or modify a page in confluence silently or incognito?
Asked by Carl Adrian Oanes:

Please let me know if you happened to know some commands fore this.


Answers:
author: Rob Woodgate
body: Hi Carl,

The Activity Stream macro will only show things that the user has permission to view. So if a user doesn't have view permissions to a page, change to that page won't be visible in the Activity Stream for that user.

You can also set filters in the Activity Stream macro to only show specific page changes. In the configuration section of the macro, click (add filter) next to the Confluence option. You can use the filter options that appear to configure what types of activity are shown, e.g. only show if a page is added, and/or a page is edited, and/or a comment is posted, and so on.
linking to documents on file server
Asked by Michael Dahl:

I see conflicting information about whether you can or cannot link to documents sitting on a file share that is external to confluence?

Is it possible and if so how do you do it?


Answers:
author: Rob Woodgate
body: Hi Michael,

You need the URI of the share. For example, let's say you have the following situation:

* Your machine name: computer1
* Your shared folder: C:\\Shared
* File you want to share: C:\\Shared\\file.txt
* All of your users are connected to your corporate network

The URI you need to link to is \\\\mycomputer\\shared\\file.txt

If your users are not connected to your corporate network then you'll need to share a file from a public-facing service like Dropbox, OneDrive or Google Drive. Those services will provide a URL that anyone can click on and access.


author: Nic Brough -Adaptavist-
body: You can link to any url you want, including file shares, as long as it is presented as a proper url, not a "share".

I suspect what you've seen about it not being possible is the cases where people are trying to link to a file on the Confluence server and expecting c:\\data\\myfile to work - not understanding that their browser sees that as a path to files on the client machine.

comments: author: Michael Dahl
body: Thanks Nic

I don't suppose you know what the correct syntax is to do this? Again I've been trying a number of different ways and nothing seem to work.

PC in an all Microsoft enterprise environment


author: Nic Brough -Adaptavist-
body: Syntax for what? What is the url to the file share you are trying to use?