youngmon/atlassian-qna huggingface dataset:
Can't install sourcetree 3.3.8 on Win 7 64 bit and Win 10 64 bit
Asked by pavelsgr:

I have two machines - running Windows 7 64 bit and Windows 10 64 bit.

All fresh new install. Try to install sourcetree 3.8.8

Get login form to bitbucket. I open it in browser, accept all permission what form asking for me and nothing, installation stuck.

I find if antivirus software are running - than form not opened but when it is stooped it shows successful windows but it not helps you to continues installation. What to do?  
Attach images to this post![grant_acess.PNG](/t5/image/serverpage/image-id/88246iE293D1061BC61EA9/image-size/large?v=v2&px=999 "grant_acess.PNG")![success.PNG](/t5/image/serverpage/image-id/88247i57E6DAD611C9BFE6/image-size/large?v=v2&px=999 "success.PNG") ![nothing.PNG](/t5/image/serverpage/image-id/88248i61733041C928255D/image-size/large?v=v2&px=999 "nothing.PNG")


Answers:
author: Peter Hsieh
body: I got same issue on Win7 Pro, 64it, today, newbie !

comments: author: pavelsgr
body: Yo - do you find solution or same like me not use sourcetree now ?


author: Peter Hsieh
body: my environment is VS2017, SQL2014., Win 7 Pro, 64bit.

v3.3.8 didn't work , just like you display.

I download v3.1.1 and it's working now.
???????????????????????
Asked by moto1020:

windwos10(1909)?sourcetree(3.3.8)???????????????????????????????????????????????????????????????

???????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

Windows ????????????????????????

* C:\\Users\\???\\AppData\\Local\\SourceTree

???????????????????????Microsoft??????????????????

* [????????????????????](https://answers.microsoft.com/ja-jp/windows/forum/windows_10-start/%e3%82%a2%e3%83%97%e3%83%aa%e3%81%8c%e3%81%99/f0536983-4b9f-4ecc-a646-469d985a7f88)


Tags: language-ja
CredentialHelperSelector???
Asked by HT:

ever since Keybase/ Bitbucket/ Sourcetree was installed the following "CredentialHelperSelector" keeps popping up for what reason I do not know of??

Pl help me find a way to stop the alert popping up action!!


Answers:
author: capsicumdreams
body: Git needs to talk over SSH. You need something to help you with that.  
Install this, it fixed it for me.

<https://github.com/microsoft/Git-Credential-Manager-for-Windows/releases>

comments: author: nithya
body: Thanks a Tonne. This works a charm. Let me say this... atlassian-sourcetree-bitbucket... we've faced innumerable authentication problems without a simple guide or a straightforward process.

The guys who do the authentication tools must have no shame really. Pathetic.


author: Schroef
body: Could someone explain why 1 app needs another app to make sure its secura??  
Why cant this be done through source tree itself?!


author: Schroef
body: Plus a 370mb app for doing credentials?!?! kinda ridiculous isnt it


author: capsicumdreams
body: Yep ????


author: guitwist
body: So, you install Sourcetree as a sister app for Atlassian services and anfter losing 2 hours you realize their app can not authenticate itself with the service they own.   

What is going on


author: capsicumdreams
body: Crazy-town, I know..


author: Schroef
body: New issue, why do i get that git popup aal the time. no explanation and nothing works, none of the radio buttons work or stop it from prompting?!?!


author: Schroef
body: Its even worse, now this dang popup keeps showing not taking my password and end task doesn thelp because it retuns.   

What the heel did they do man, totally ruined this app ![2-popups.png](https://community.atlassian.com/t5/image/serverpage/image-id/141565i6E24BCC489D35E3F/image-size/large?v=v2&px=999 "2-popups.png")


author: Mark
body: There is an easier way to select correct one and this one works without installing extra application. See: <https://community.atlassian.com/t5/Sourcetree-questions/I-always-get-a-popup-credential-helper-selector-asking-me-to/qaq-p/1465880>

comments: author: HenryKang
body: Not working that solution...


author: victormunoz
body: This solution worked for me (installing the credential selector -alone- didn't)


author: jolyont
body: I got the CredentialHelpSelector, using Windows 11, Sourcetree 3.4.17.

I just tried the options until 1 of them worked. not very scientific.
Import attachment with Asset import
Asked by Maria Elena Lovato:

Hello, I want to import some asset in my Jira plugin and I tried the CSV import with success; my problem now is that each of the Asset needs a specific attachment and i wanted to know if there is a way to massively import them.


Answers:
author: barlow jenkins
body: If you're using Jira Cloud, the Jira Cloud Migration Assistant supports importing attachments as part of the migration process from server to cloud <https://support.atlassian.com/jira-service-management-cloud/docs/import-objects-into-asset-in-jira-service-management/>[house of hazards](https://houseofhazards.com)  


Tags: assets

cloud

confluence-cloud
Fade a picture or video and display text in front
Asked by Kevin:

Hello!

Is it possible to fade an image or video and display text in front of the faded image/video?

Thanks for your time!


Answers:
author: Dave Rosenlund _Trundl_
body: This is not an out-of-the-box capability in Confluence, [@Kevin](/t5/user/viewprofilepage/user-id/5421313). Moreover, I would (educated) guess this is something Atlassian will not add.

If I were you, I'd look for an image/video editing tool that allows you to create the desired image/video and then add the resulting image/video to Confluence.

Best,

-dave

comments: author: Kevin
body: [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) ,

Thank you for your response! With that said and we adjust the image/video then post, are we able to insert text **on top** of an image/video in Confluence? I appreciate your time!

Kevin


author: Dave Rosenlund _Trundl_
body: No, none that I know of. That's why I suggested you use an external editing app (to *both* fade and add text). ?


author: Kevin
body: [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) ,

My mistake! For some reason, I thought you were specifically talking about the image/video itself with fading. I got you now and I appreciate your time!

-Kevin


author: Dave Rosenlund _Trundl_
body: P.S. You may also want to have a look at the Confluence apps [in the Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=intranet) that are designed to help you create a richer user experience.


Tags: cloud
Which Atlassian product to start with?
Asked by Kenneth Virgile:

New company has a team and needs to convert ideas into a product plan. Do market research. Get feedback from potential partners/customers. Create demos. Etc. Which Atlassian product would be best for managing the development of a product plan?


Answers:
author: Josh Shepherd
body: This is a great suggestion. I'd also initially jump into free versions of:

* Trello - to create a plan for rollout and make a shared board for learnings as you go
* Loom - to record quick screen-capture videos to insert into learning/training guides for your teams on how features work!

Best of luck!


author: Robert Wen_ReleaseTEAM_
body: Hi [@Kenneth Virgile](/t5/user/viewprofilepage/user-id/5491984) ! Welcome to the Atlassian Community!

It's my opinion that you should have a look at Jira Product Discovery. This allows you to describe, prioritize, track, and send Ideas for implementation as products and features.

<https://www.atlassian.com/software/jira/product-discovery>


author: Kristian Klima
body: Hi [@Kenneth Virgile](/t5/user/viewprofilepage/user-id/5491984)

The great thing with Atlassian cloud is that there there are Free tiers for Confluence, Jira, etc. that are free for up to 10 users. Sure, you don't get all the features but it will give you a pretty good idea of what works and what doesn't.

On top of what others suggest up to this point, I'd Jira for your processes and Confluence for keeping notes and writing specs.

Atlassian products are well integrated together (for example, you can edit a Confluence article directly from a Jira ticket's comment...).

Last but not least, you can mix and match licenses/seats. You can have individuals 1-10 on Jira, 5-15 on Confluence, 2-3 and 16-17 on Trello. You can a Free Confluence but Premium Jira.


Tags: cloud

confluence-cloud
Can some changes be moved from test instance to prod instance
Asked by Kolyu KOLEV:

Hello Team,

We made some big changes on our team page in Confluence, but in Test instance.

How can we move these changes in PROD instance, but not manually?

Is there way this action to be performed automatically?

Thank you in advance!

Best regards,

Kolyu Kolev


Answers:
author: Andrii Maliuta
body: Hello [@Kolyu KOLEV](/t5/user/viewprofilepage/user-id/5491884) ,

If you do not need changes on the Production server, you can just export the space from TEST server and import it to Production server. **NOTE:**you will have to delete the space in Production to be able to import the new one with the same space key.

If you need just the delta changes ( new changes) from the Test server - you can use REST API to copy the pages from server to server (e.g. take page body from the test server and create a new version on Production from it).


author: Fadoua
body: [@Kolyu KOLEV](/t5/user/viewprofilepage/user-id/5491884)

* Are the changes related to one space? or several spaces?
* What type of changes? Layout? Content?

If you can provide some more details that will be very helpful .

Best,

Fadoua

comments: author: Kolyu KOLEV
body: Hello , Fadoua!

Thank you for your answer!

- Those changes are related to one space

- Changes are only content - information under different folders and subfolders

Best regards,

Kolyu


author: Fadoua
body: [@Kolyu KOLEV](/t5/user/viewprofilepage/user-id/5491884)

Import/export is an option however, if you have any unneeded information in your lower environment it will be copied as well.

Here is my suggestion, may be someone will have a better one. You will need a clean instance similar to Production.

* Follow the steps on the link below for the space you have in Test environment:

<https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

* Then move the pages to the target space.
* Create a space backup from the instance where you made all your changes then import it to Prod.

Best,

Fadoua


author: Kolyu KOLEV
body: Thank you very much for the detailed answer!

I will try to find someone internally in the company who is responsible for Confluence administration.

Have a wonderful day!

Best regards,

Kolyu Kolev


Tags: cloud

confluence-cloud
Adding a logo in the footer for PDF export for all pages in Confluence
Asked by Jonathan Saldarriag:

I searched all the similar topics with this question and could not find the answer to my case. Basically I want to have a new logo in the footer for all the pages that are exported as PDF in Confluence. We already had an CSS styling in the Global PDF Stylesheet section. The code that we have is this:

[@page](/t5/user/viewprofilepage/user-id/2601906)  
{  
size: 210mm 297mm;

margin-top: 1cm;  
margin-bottom: 1.5cm;  
margin-left: 1cm;  
margin-right: 1cm;

@bottom-left  
{  
content: "EQS Group AG"; /\* This is the content that will appear in the footer \*/  
font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;  
font-size: 8pt;  
background-image: url("/download/attachments/383303203/Image%20%281%29%20%281%29.png?api=v2");  
background-repeat: no-repeat;  
background-position:left center;  
}  
@bottom-Center  
{  
content: "EQS-INTERNAL_TLP:AMBER";  
color: rgb(255,153,0);  
/\* This is the content that will appear in the footer - replace EQS-INTERNAL_TLP:AMBER and font-color: rgb(255,153,0) with EQS-PUBLIC_RESTRICTED_TLP:GREEN and. color: rgb(0,128,0) before exports of documents classified as such and to be shared with client\*/  
font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;  
font-size: 8pt;  
}  
@bottom-right  
{  
content: "" counter(page); /\* This is the content that will appear in the footer \*/  
font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;  
font-size: 8pt;  
}  
/\* Any other page-specific rules \*/  
}

The important part is the bottom left. Somehow the image gets cut. I have to have something written in the content for the logo to show completely.

What am I doing wrong?

![Image 07.05.24 at 14.08.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/322320iBD5882A3EED89792/image-size/large?v=v2&px=999 "Image 07.05.24 at 14.08.jpeg")![Image 07.05.24 at 14.08.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/322322iF76F7655B7000373/image-size/large?v=v2&px=999 "Image 07.05.24 at 14.08.jpeg")![Image 07.05.24 at 14.07.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/322321iAFD104EAE182943A/image-size/large?v=v2&px=999 "Image 07.05.24 at 14.07.jpeg")


Answers:
author: Kristian Klima
body: Hi Jonathan

From my server days, customizing native PDF exports was a nightmare so we always used [PDF Scroll Exporter app](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=datacenter).

There's a free trial so it wouldn't hurt to try it.

(Disclaimer, I'm not working for K15t.)


Tags: confluence-data-center

data-center
Confluence-Table Plus-Makro Column width
Asked by Gera:

Hello,

I use the Table Plus macro in Confluence. You should be able to make a number of settings in CSS here. However, when I set the column width, the macro does not take this width-settings.  
I have several tables and I want that the columns of all tables have the same size.

My settings  
I have entered 100% under table width. I tried also without.  
With the column width it ignores the px or the % and adjusts the columns according to the content and that is so illogical.  
The syntax should fit "width: "10%"

What i am doing wrong?

Thanks Gerald


Answers:
author: Brant Schroeder
body: [@Gerald K?nig](/t5/user/viewprofilepage/user-id/5458735) I would suggest submitting a support issue to the app vendor. It could be that you have additional CSS from another application.


Tags: confluence-data-center

data-center

table-plus-macro
hidden links to remove from confluence page
Asked by Brenda Xuereb:

Hi,  

One of the colleagues has an issue with inserted link listed automatically through confluence page in which this needs to be removed. I find it super dumb that I am not able to remove link however I am looking into options on how to remove and have not been able to master it yet  

Also it lists 'Copy link to heading' on link (but no link is displayed)


Answers:
author: Kristian Klima
body: Hi [@Brenda Xuereb](/t5/user/viewprofilepage/user-id/5457117)

Do I understand it correctly that you're trying to remove hidden links from Confluence pages?

There are link management apps in the marketplace such as [Link Management](https://marketplace.atlassian.com/apps/1224660?tab=overview&hosting=cloud) that could help you to find / replace links.

comments: author: Brenda Xuereb
body: Thanks Kristian!


Tags: cloud

confluence-cloud
Difference between Files and Attachments
Asked by ANACLETO DELEON:

New to using Confluence and I am not sure if it is working as designed or I am not doing it right. What is the difference between Files and Attachments? I noticed that when I'm in PAGES, in the right top side of the screen, if I click on the 3 dots, there is Attachments. Then, there is also the Files. What's the best way to use these? I mean, on the left pane, there is shortcut for File list, then there is Page Tree with File List


Answers:
author: Barbara Szczesniak
body: [@ANACLETO DELEON](/t5/user/viewprofilepage/user-id/5491448) Welcome to the Atlassian Community!

I believe that you are seeing **File lists** in the Page Tree because someone made a page with the title of **File lists**. The space admin then added a shortcut to this page to appear in the Space Shortcuts. If you look at this page (and its child pages), you can see who owns the page and contact them to find out their intention for these pages.

Attachments is a Confluence feature, allowing you to manage files that have been uploaded (attached) to the page. You can refer to this page for more information: <https://support.atlassian.com/confluence-cloud/docs/upload-and-manage-files/>


author: ANACLETO DELEON
body: ![Confluence.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/322216iC7E085D88B37B8E4/image-size/large?v=v2&px=999 "Confluence.JPG")


Tags: cloud

confluence-cloud
Upload file through external service
Asked by Ryan Kafoor:

Hi,

I want to use an external service to be able to upload a file to a specific field in a confiforms form that I have. Afaik Confiforms REST API Version 0 has an endpoint to do this but not through an external service as it is not capable of authorization. While Version 1 on the other hand does not support an endpoint to upload a file. What would my best route be in this case to achieve this?

Any help would be much appreciated. Thanks


Answers:
author: Andrii Maliuta
body: Hello [@Ryan Kafoor](/t5/user/viewprofilepage/user-id/5292920) ,

As you specified the Server/Data Center version of Confluence, you should use the <https://docs.atlassian.com/ConfluenceServer/rest/8.9.0/#api/content/{id}/child/attachment-createAttachments> REST API (for your Confluence version).

E.g.:

```
curl -D- -u admin:admin -X POST -H "X-Atlassian-Token: nocheck" -F "file=@myfile.txt" -F "comment=This is my File" http://myhost/rest/api/content/123/child/attachment
```

So you add the child item to the necessary page as an attachment.

comments: author: Ryan Kafoor
body: Hi, if it was not clear enough before, I was referring to APIs for conffiforms to be able to upload to a file to a confiform field


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

confluence-server

data-center

server
Gaining System Admin to Confluence once previous admins have departed
Asked by Laura Garrison:

The previous Sys Admins to our Confluence account have departed. How can I elevate my credentials to sys admin so I can onboard new team members. Right now we have team members that are unable to contribute to confluence workspaces.


Answers:
author: Dan Breyen
body: Hi [@Laura Garrison](/t5/user/viewprofilepage/user-id/5491164) welcome to the community. It's my understanding that if your Old Sys Administrator is gone, you should create a Support Ticket and they can assist you. There are a few options, including temporarily reactivating the previous account so you can do some of this work on your own.

Here's another Community article with more details: [Org Administrator information](https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-remove-an-organization-admin/qaq-p/1140954)

Hope that helps.

comments: author: Laura Garrison
body: Hi Dan. Thank you for the quick reply. Do you have the link where I can place a ticket to change the site-admin?


Tags: cloud

confluence-cloud
My Smart Linked Pages are not Searchable in the Left Rail Space Search
Asked by Janice Cruz:

I created a new Confluence space for my team where I needed to consolidate information from several other team's spaces. Because of the volume of pages, I didn't want to duplicate all of the pages into my space and I wanted to ensure I was able to to see any updated information on those pages.

I smart linked all of the pages into my space. However, in the search bar in the left rail that is designated to find pages in my Confluence space, the search bar cannot find any content related to smart linked pages. It will only find pages that I created from scratch.

Is this a common issue and are there any resolutions? Is this the expected behavior of smart links in a space?


Answers:
author: Ned Lindau
body: Hey Janice --- my name's Ned and I'm a product manager on Confluence. Thanks for finding this bug! We're working on fixing it now, and I'll update you here once we have a fix in place.

comments: author: Ned Lindau
body: Thanks again for reporting! This should be fixed by end of day tomorrow.


author: Janice Cruz
body: My team submitted a support request and gave me this ticket for tracking - <https://jira.atlassian.com/browse/CONFCLOUD-78415>

I have confirmed it's working. Thanks for the speedy resolution!


Tags: cloud

confluence-cloud
Page Properties Report stopped working
Asked by Alana A.:

Today our Page Properties Report macro stopped working on several pages (over 30 reports pages) and our internal IT group cannot find any reason why. Is anyone else seeing this issue?

The labels and all of the mapping is the same. Nothing changed at all in any of the page history or analytics.


Answers:
author: Rowena Bellamy
body: Posting this for the next poor soul who encounters this problem and hasn't the two hours it's taken me to solve it :)   

The edit will fail if the page properties report is pulling through any content which has anything other that plain text in it. I've proved it will error if text contains highlighting or links, but I suspect the same will apply to other things too.

I solved it by removing the labels from the pages which I suspected might cause an issue (pretty colouring or links) until the edit button works. I then removed the styling / links from those children pages and hey presto, I can edit again!


author: Chris Helms
body: I'm having the same issue. I can't edit any Page Property Reports in our space. Which also means I can't add new ones since I can't edit which labels it should be pulling in.


author: Kevin Slamaker
body: There is an actual problem, if you look at the developer tools when pressing the button it keeps generating an error

![PagePropertyError.png](https://community.atlassian.com/t5/image/serverpage/image-id/330085i1876D62983BCC069/image-size/large?v=v2&px=999 "PagePropertyError.png")

comments: author: Kevin Slamaker
body: [@Maria Polyakova](/t5/user/viewprofilepage/user-id/5513728) I have noticed that if you shut down all browsers, make sure they are not still running in the background and then start it back up again it sometimes comes back


author: Maria Polyakova
body: Thanks a lot!


author: Brant Schroeder
body: [@Maria Polyakova](/t5/user/viewprofilepage/user-id/5513728) can you expand on what your issue is?

comments: author: Maria Polyakova
body: I can not open edit mode for the properties report on the conf page. I have exist report, but I can not change it. There is nothing on clicking the button


author: Brant Schroeder
body: [@Maria Polyakova](/t5/user/viewprofilepage/user-id/5513728) are you on cloud? Have your cache?


author: Maria Polyakova
body: Yes, on cloud.

<br />

Now it's fine, all works correctly. Thank you!


author: Brant Schroeder
body: [@Alana A.](/t5/user/viewprofilepage/user-id/4746375) I am not seeing any issues reported on the Confluence status page. <https://confluence.status.atlassian.com/> I am also not having any issues on our instance.

* Are all page properties reports not functioning or are some still working?
* Can you share a screenshot of what you see?
* When you edit the page and edit the macro what does it show in the preview?
* Have you installed any new apps?
* Have you submitted a support issue with Atlassian?

comments: author: Maria Polyakova
body: we have the same issue - PPR doesn't work properly


Tags: cloud

confluence-cloud
Bulk export my documentation for ML models
Asked by Esteban Kolmaier:

We want to develop a chatbot that feeds on our documentation (confluence) and another that feeds on our incidents (Jira).

My original idea was to export all my pages as PDF, but I found multiple problems with the Atlassian library in Python. I was able to achieve it manually but the idea is to automate the process.

Any help/recommendation would be welcome to tackle this project.

Thank you!


Answers:
author: Brant Schroeder
body: [@Esteban Kolmaier](/t5/user/viewprofilepage/user-id/5491149) welcome to the Atlassian community

Why don't you use the API?


Tags: chatbot

cloud

confluence-cloud

jira