youngmon/atlassian-qna huggingface dataset:
How can you restrict users from seeing other users profiles?
Asked by Dominique Rada:

Hi,

We are using Confluence 10.5 server. Currently all users can view other user's profiles. Is it possible to restrict users from seeing each other's profiles?

Many thanks.


Answers:
author: Duy Anh Do
body: Hi [@Dominique Rada](/t5/user/viewprofilepage/user-id/1140964)

If you moved to Confluence Data Center, you could use this plugin to restrict users from seeing other users' profiles, which includes limiting searching and @mentioning.

[https://marketplace.atlassian.com/apps/1225447/confluence-browse-people-permission?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1225447/confluence-browse-people-permission?hosting=datacenter&tab=overview)

Cheers


author: Patrick Cartier [Candylio]
body: I'm not sure about Confluence 10.5 since version 6.8 just released ;). (BTW how is Confluence in the future? Did they fix the page tree navigation?!)

All joking aside, I think the only way to restrict viewing of user profiles is to disable creating user profiles in the first place.

You can disable the "view user profiles" permission for anonymous users but not your "confluence users".

What information exactly are you are trying to restrict? Maybe we can find a workaround.

comments: author: Dominique Rada
body: Hi Thank you for replying back.

Not sure how the page tree navigation was prior to 10.5. As we only bought it at this version.

We won't be having anonymous users, as all users are registered through us. So they are all "confluence users" in various groups. We have a group for "external users" which are users outside of our organisation with page edit restrictions on all pages except for our forum section of our Space. They also have restriction access to some of our sections with our Space.

But all the external users can see each other's profiles details such as email and photos etc. And we would like to restrict them from viewing each other's profiles.

Our Space is only viewed by having access to it through signing up. So it is not open to the public.

So is there any way at all?

Cheers  
Dominique


author: Patrick Cartier [Candylio]
body: OK if it's emails you are worried about the Confluence administrator can configure confluence to hide the email addresses. There is documentation here:

<https://confluence.atlassian.com/doc/user-email-visibility-138596.html?_ga=2.68722326.607279368.1521428725-2024476247.1511688550>

For hiding profile pictures please look at this community answer from way back:

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-remove-the-thumbnail-image-of-the-user-from-blog-posts/qaq-p/380321>

Hope this helps


author: Dominique Rada
body: Thank you so much Patrick! I will give all this a go.

Cheers


Tags: administration
Why can't I see table column formtting tools in Confluence?
Asked by S Lunny:

I'm creating a table. Used to have tools to resize columns withing the table, simple click-n-drag stuff... now gone?


Answers:
author: Shannon S
body: Hi there,

You should still be able to resize columns in Confluence when you mouse-over the column. I'm not sure I am clear on what "tools" You're talking about, but the basic ones do appear to still be there.

Could you confirm what version of Confluence you're running and which view you're seeing vs what you expect to see?

Shannon
Unclear about what comes with Atlassian Cloud
Asked by Roberto Chavez:

My office wants to use Confluence. It's a small office, so $10/month is not a big deal. However, it is unclear if Atlassian Cloud comes with Jira AND Confluence. Is it $10/month for both or $10/month for each?

Roberto Chavez


Answers:
author: Boris Berenberg - Atlas Authority
body: 10 a month each.
How to create an email link with # as part of email
Asked by jairo martin:

I am not able to create an email link for an email which has # on it:

#ProductSupport-internal@company.com


Answers:
author: Nic Brough -Adaptavist-
body: While a # is technically valid in an email address, a lot of MTAs do not handle it. You should assume that email addresses with #s are invalid, as there's a good chance they'll go missing. That's why confluence doesn't recognise it as valid.
Can I enable JSD public signup w/o allowing customer to see connected Confluence KB immediately?
Asked by Markus Raab:

I tried to explain our situation already here, but on a second thought I think I got the idea what our key issue is.

<https://community.atlassian.com/t5/Confluence-questions/How-to-set-up-permissions-differently-for-parnter-and-customer/qaq-p/756267>

I need to enable the public signup for JIRA Service Desk (JSD), because the user should be able to do so + a user should be created if an email is sent to the JSD project.

I also need Confluence KB to be connected to the JSD project, as it would not make sens for us to switch to JSD without using the KB. To use this feature without giving licenses to every customer I think the Confluence KB space must be connected to the JSD project.

THE CHALLENGE: I must not allow the newly signed up user to access the Confluence KB space from the very beginning as we have to verify first that it is one of our customers.

It seems to me that this is simply not possible. Is there any chance to do this?


Answers:
author: Shannon S
body: Hi Markus,

You are correct in that it's not possible to not allow a user who has signed up immediate access to your portal and Knowledge Base.

There are a few feature requests below that may be of interest to you for the future:

* [JSDSERVER-868](https://jira.atlassian.com/browse/JSDSERVER-868) \> Include Domain Level Restrictions for Service Desk Public Signup
* [JSDSERVER-3540](https://jira.atlassian.com/browse/JSDSERVER-3540) \> More flexible portal-specific customer signup

Please feel free to vote and watch on the requests that interest you.

Kind regards,

Shannon

comments: author: Markus Raab
body: Can I not workaround this by using page restrictions?

If I restrict the top level page (root) of the space to a specific group, then it should be that a user does not have access immediately right?

Only after I manually add them to the respective group.


author: Shannon S
body: Markus,

Apologies for the delay.

Page restrictions in Confluence do require that the user is licensed to use Confluence. It will only allow you to choose from users with a Confluence license or in a group that provides Confluence access.

Therefore, that workaround would not be possible.

Regards,

Shannon


Tags: access

jira

jira-service-desk

knowledge-base

permission

verify
I'm really frustrated on the new confluence page inserting code functionality
Asked by Rong Shen:

I immediately noticed the way inserting code snippet in new Confluence page is changed.

There is no clear instructions on how to do it.

I tried googling but no workable solutions for me.

Then I give up, just copy the code snippets from old Confluence page.

If anyone can help tell me how to insert code snippets in Confluence page, i really appreciate your help.

And I cannot help complain this to Atlassian to express how frustrated I am.

Thanks


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Are you on prem or cloud for Confluence?

Take a look here:

<https://confluence.atlassian.com/doc/code-block-macro-139390.html>

comments: author: Rong Shen
body: That's how I used to insert code. But after upgrade, this functionality is gone.

![Screen Shot 2018-03-22 at 2.46.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/17770i45CA9A10F8D983AF/image-size/large?v=v2&px=999 "Screen Shot 2018-03-22 at 2.46.33 PM.png")


author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: While editing the page, just type :

{code}

OR

{cheese}

Does auto fill complete the macro?


author: Rong Shen
body: Yes! Finally that worked. Thank you very much!
What can I do to make embedded Powerpoint or PDF load as preview (without endless loading)?
Asked by Markus Raab:

I want to push the usage of files in Confluence, and it's actually really great to show e.g. PDFs or PowerPoint files directly on a Confluence Page.

However, I very often just see the following.

Problems are there no matter if I use the PowerPoint macro or the standard macro that gets used by simply dragging \& dropping the file to the page.

![image.png](/t5/image/serverpage/image-id/17769i0D1A49E80FC7EEC0/image-dimensions/388x331?v=v2 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/17818i895F5B3238B3CEF3/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Davin Studer
body: I would try editing the attachment to have the indexer re-index it. You could delete it and re-add it, re-upload over the top of the existing one, or make a change to the attachment properties by adding a comment to it or something like that. All these will trigger a re-index of the file. See if that helps.

comments: author: Markus Raab
body: Ok, it's good to have the knowledge that this triggers a re-index. Still it happens so often and it not reliable that people start avoiding to upload files. But sometimes files are part of collaboration, thus I hope that there is a way to make it more "stable".
Duplicating multiple pages
Asked by Heather Sutherland:

I'm building a cluster of pages and sub pages as a template that I want other teams (and myself) to be able to duplicate as a group.

Is it possible to either A create a template with multiple pages or B duplicate a cluster of pages as shown below?

Example:

* Parent: Company A
  * Layer1: Service A
    * Layer2: ServiceATypeA
      * Layer3: ServiceATypeAStage1
      * Layer3: ServiceATypeAStage2
      * Layer3: ServiceATypeAStage3
    * Layer2: ServiceATypeB
      * Layer3: ServiceATypeBStage1
      * Layer3: ServiceATypeBStage2
      * Layer3: ServiceATypeBStage3
    * Layer2: ServiceATypeC
  * Layer1: Service B
    * Layer2: ServiceBTypeA
      * Layer3: ServiceBTypeAStage1
    * Layer2: ServiceBTypeB


Answers:
author: EPS Software Engineering AG
body: Hi Heather,

Our Page Tree Creator App could be a solution for you. You find the live examples under this [link](https://focuspro.eps.ch/display/PEPSMarktExample).

The app is listed on the marketplace.

Regards,  
Stephan (CEO of EPS Software Engineering, vendor of the Page Tree Creator)

comments: author: Heather Sutherland
body: This looks incredible! How do I get that in my Confluence?


author: EPS Software Engineering AG
body: Excuse my slightly late response. The best way is to do some tests with a trial license. In case of any questions feel free to open a ticket on our [service desk](https://issue.eps.ch/servicedesk/customer/portal/3).

Regards,  
Stephan
User/Group Space Permissions
Asked by Andrew Corcoran:

Can space admins create groups and add users to group? I am on Confluence 6.6. If yes, how?


Answers:
author: Jaime Romaguera
body: HI Andrew,

Space admin cannot create groups and add users out of the box, you need to use a plugin called CSUM

<https://marketplace.atlassian.com/plugins/raju.kadam.confluence.permissionmgmt/server/overview>

Please note: Plug-in is not free and requires a confluence administrator to install the plug-in

Hope this helps?

Regards

Jaime


author: Nic Brough -Adaptavist-
body: No, that's up to system admins, or your external system if you're using an external user directory.

comments: author: Andrew Corcoran
body: Thanks for confirming. We just upgraded and noticed this. Do you know why this change was made?


author: Nic Brough -Adaptavist-
body: Er, it has not changed, space admins have never been able to add users or groups.


author: Andrew Corcoran
body: A space admin could go to Space Tools / Manage Users Groups, from there, they could create and then add users to that group. Perhaps this was an add-on?


author: Jaime Romaguera
body: HI Andrew,

Space admin cannot create groups and add users out of the box, you need to use a plugin called CSUM

<https://marketplace.atlassian.com/plugins/raju.kadam.confluence.permissionmgmt/server/overview>

Please note: Plug-in is not free and requires a confluence administrator to install the plug-in

Hope this helps?

Regards

Jaime


author: Andrew Corcoran
body: Thanks Jaime. This is not what we used before. Here is how we did it - [https://vimeo.com/93262181](https://vimeo.com/93262181?) Are you sure this was never an OOTB capability?


author: Nic Brough -Adaptavist-
body: Yep, certain. The "manage users" tab you click on is created by an add-on. It's impossible to say which one, there are a few that add things like that.


author: Jaime Romaguera
body: Yes, I can confirm this was never an OOTB feature. I believe that is the same plug-in we used but it was free on Confluence prior version 6.0.1


author: Andrew Corcoran
body: OK, thanks again
Unhide text in Confluence page comparison
Asked by Ed Walaski:

Currently when comparing multiple versions of a Confluence page, unchanged text is hidden, and denoted by an ellipse. Is there the ability to reveal this text? Users need the ability to view the changes to the document within the context of the entire page.


Answers:
author: Shannon S
body: Ed,

Can you show me what behavior you're seeing and what version of Confluence you're using?

Generally, it just won't highlight the text that wasn't changed. I was able to confirm this now on my 6.7.1 version.

Shannon

comments: author: Ed Walaski
body: Hi Shannon,

When selecting: Page History --\> Compare Selected Versions

I am able to see what has changed, but I wish to see the unchanged sections as well. The unchanged sections are denoted by the ellipse circled in the screenshot below. Is there a way to expand this section to view the unchanged material? I am using version 6.5.1.

![Page History View.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/17832iAFFDC39D1C5950D9/image-size/large?v=v2&px=999 "Page History View.PNG")


author: Shannon S
body: Thank you, Ed.

I have had a look and the ellipsis appears when there are very large sections of unchanged text.

This is not possible to expand.

There is a feature request for this below on both Server and Cloud:

* [CONFSERVER-34981](https://jira.atlassian.com/browse/CONFSERVER-34981)
* [CONFCLOUD-34981](https://jira.atlassian.com/browse/CONFCLOUD-34981)

Please vote on the request that applies to your instance, and comment with your use case as to why this feature would be particularly useful.

Thank you for your understanding.

Regards,

Shannon


Tags: compare

page
Export Page to Word missing style (highlighted cells)
Asked by Devan Rose:

Hello,

When I export a Page to Word I am missing some style from my new Word Doc. Mainly the highlighted cells in my tables.

Thanks


Answers:
author: Nils Bier _K15t_
body: Hi Devan,

Alternatively you can also try out our app [Scroll Office for Confluence](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-office/server/overview), which allows you to upload your own template to Confluence and use this for exporting to MS Word.

Scroll Office also supports highlighting of table cells in Confluence: If you highlight a specific cell, this color will be preserved in the exported file as well.

Please feel free to have a look at the following blog post, comparing Scroll Office with the default "Export to Word" functionality: [Exporting Confluence Pages to Word: Built-in Exporter vs. Scroll Office](https://www.k15t.com/blog/2017/02/exporting-confluence-pages-to-word-built-in-exporter-vs-scroll-office)

As with all Marketplace apps, you can trial Scroll Office for free for 30 days. Please feel free to do so, and get in touch with us via [support@k15t.com](mailto:support@k15t.com), if you have any questions or problems with the app.

Cheers,  
Nils


author: Shannon S
body: Hi Devan,

Are you referring to the cell colors?

This is a known bug:

* [CONFSERVER-28579](https://jira.atlassian.com/browse/CONFSERVER-28579)

Please vote on the bug in order to show that you are also affected by it. If you can let me know your Confluence version I'll update the bug to include that.

If there is other formatting in your page that isn't getting carried over please let me know what that is and I can see if there's a bug for it.

Regards,

Shannon


Tags: export

page
Deleting JIRA project and confluence space
Asked by angad kakar:

I created a confluence space and JIRA instance for a new project but we no longer need it, when deleting the two items is there any specific order in which we should delete the two?

Thank you,

AJ


Answers:
author: Meg Holbrook
body: I don't think there is an order of operations necessary for removing if you are getting rid of both.

Make sure to do a nice clean sweep for any JIRA default templates and workflows that get left behind when the project is removed.
I would like to upload a word doc template and make it editable?
Asked by Brenda:

I have uploaded a word template that I would like to add text boxes so it is editable


Answers:
author: Shannon S
body: Brenda,

You didn't mention which version of Confluence you have, but the only option in Confluence is to attach an Office document to the page and edit it directly within Word:

* [Confluence Server 6.8 \> Edit Office Files](https://confluence.atlassian.com/doc/edit-office-files-170494553.html)
* [Confluence Cloud \> Edit Files](https://confluence.atlassian.com/confcloud/edit-files-724765124.html)

If you want to do this directly in Confluence I don't know if there's an add-on for that, but it would be worth checking on our [Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=microsoft%20word).

Regards,

Shannon


Tags: atlassian-marketplace
SMTP server setup shows error
Asked by Shaik Salma Begum:

I Installed Confluence server. Wanted to invite members to my server. For that it is asking to setup SMTP server for outgoing mails and POP server for incoming mail. I set up some SMTP server by default values. But the test mail was not connecting. I am getting some error while sending the test mail.

How can I set up the configuration for my server to invite members to my confluence server?

Please help me.


Answers:
author: Nic Brough -Adaptavist-
body: How you set it up is what you've already done probably, but giving it the right connection data to enable it to connect to the SMTP server.

What error do you get when trying the test mail?

comments: author: Shaik Salma Begum
body: ![1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/17747i1EF8A37AAFB8CBD8/image-size/large?v=v2&px=999 "1.JPG")SMTP host 192.168.1.15, and port 25 were default set in my system. it was showing connection is not possible to this server. and user name and password are not unauthorized. and a connection time out message also.


author: Nic Brough -Adaptavist-
body: That suggests you have not installed or started an SMTP service on that server.


Tags: smtp
how to display specific/filtered children pages on a page
Asked by Karen Kaplan:

I want to show the sub pages but only the sub pages with a specific word in the title. What is the best method for doing this? Is there a better tool to use than children?

Please provide specific instructions.

Thanks


Answers:
author: Shannon S
body: Hi Karen,

It's not possible to restrict which pages show in the [Children Display Macro](https://confluence.atlassian.com/doc/children-display-macro-139501.html). There are two feature requests for this. One, to apply CQL to a macro to decide which pages display (for example, with specific words in the title):

* [CONFSERVER-36546](https://jira.atlassian.com/browse/CONFSERVER-36546) \> CQL to return content WITHIN a Macro

The second, to be able to filter based on a label:

* [CONFSERVER-4645](https://jira.atlassian.com/browse/CONFSERVER-4645) \> Add "label" filtering to {children}

You might be able to write your own [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) to do this yourself, but I myself am not familiarized with writing custom macros. I'd keep an eye on this thread, however, as another user may be able to tell you exactly what you would need to include in your User Macro in order to accomplish this.

Regards,  
Shannon


Tags: atlassian-marketplace

child-page
logAncestorsTableFailure after create spaces and pages in Confluence
Asked by Orkun Gedik:

I am working on a confluence plugin which creates spaces and pages via Java API. When I check my confluence-logs, I am facing with an log on ERROR level;

```
ERROR [http-nio-6700-exec-2] [persistence.dao.hibernate.HibernateContentPermissionSetDao] logAncestorsTableFailure Detected ancestors table corruption for pageId: 1901470. Access to this page is blocked for all users as inherited permissions cannot be determined. To resolve this, rebuild the ancestors table. See?https://confluence.atlassian.com/display/DOC/Rebuilding+the+Ancestor+Table
```

I have no idea why I am taking this error. Any suggestions or tips will be helpful.


Answers:
author: Madhusudhan Matrubai
body: Probably this <https://confluence.atlassian.com/doc/rebuilding-the-ancestor-table-153948.html> can fix your problems.

Good luck..

Thanks,  
Madhu

comments: author: Al Johnson
body: We are experiencing the exact same issue. It happens again every time after rebuilding the ancestor table so that is not solution.

[@Orkun Gedik](/t5/user/viewprofilepage/user-id/1191227) Did you find a workaround or some other solution? I am saving like this for new pages:

glossaryPage.setBodyAsString(sb.toString());  
pageManager.saveContentEntity(glossaryPage, null);

<br />

And like this for pre-existing pages:

SaveContext saveContext = DefaultSaveContext.DEFAULT;  
glossaryPage.setBodyAsString(sb.toString());  
pageManager.saveContentEntity(glossaryPage, oldGlossaryPage, saveContext);

------

There is also this critical bug reported: [CONFANCESTORS table obtains duplicate record after a page page re-order to space root](https://jira.atlassian.com/browse/CONFSERVER-54945 "CONFANCESTORS table obtains duplicate record after a page page re-order to space root")

which i cannot reproduce, but it may be related.

Confluence 6.6.7, clean install, local ATLAS developer instance, no other plugins/add-ons installed.


author: Al Johnson
body: I solved this problem by explicitly setting many fields of the Java objects for the new page relating the space, page and parent page, such as setting the parent of the child and child of the parent, space of the child, etc..


author: Antonio Dionisio
body: I had the same problem when creating the pages programatically. I have found that calling this method after the child page creation fix the problem:

```
pageManager.updatePageInAncestorCollections(page, parentPage);
```

comments: author: Adrian Moerchen
body: There is something wrong, if there is a method explicitly for this...

I also had to call

```
parentPage.addChild(page);
```


Tags: app

atl-dev

confluence-app

permission