youngmon/atlassian-qna huggingface dataset:
User Login tracking in Confluence Admin
Asked by Tushar Mohite:

Is there any way to track the login activity in confluence and allow confluence admin to check those details from UI. Track login activity as per below conditions

* Target quarterly range: : Jul 1 - Sep 30 2016, Oct 1 - Dec 31, Jan 1 - Mar 31, Apr 1 - Jun 30 2017
* Total distinct login count, by username, per quarter.
* Total login count, not distinct by username, per quarter.

Or we can do customization for this?


Answers:
author: Suren Raj
body: Hi, Tushar.

<br />

We found the following link which might be helpful for you:

\* <https://confluence.atlassian.com/confkb/user-base-audit-queries-317197647.html?_ga=2.62911460.999645803.1520229401-181162571.1517901840>

\* <https://marketplace.atlassian.com/plugins/com.go2group.plugins.confluence-ga/server/overview>

Cheers


Tags: activity

login

track

user
Setting the author or a page - other than logged in user
Asked by Yaacov Weingarten:

We are migrating content from a different "forum" platform to Confluence. Since the other platform does not really offer tools to migrate the content, we are actually copy-pasting the content from the old platform to Confluence. We would like to maintain the author's by-line from the old platform in the Confluence media. But this means -

a. Would like to "assign" the author's name (probably different from the user that is copy-pasting).

b. Would like a "by-line" to appear in the Confluence page. How do we get the by-line to appear?

Thanx


Answers:
author: Daniel Vargas Llopis
body: Hi Yaacov,

In order to change the author of a Confluence page, the database needs to be modified (so proceed with caution!), there's no easy way to do it.

Atlassian proved some steps for this, (but they don't support this):

<https://confluence.atlassian.com/confkb/how-to-change-the-creator-of-a-page-720830744.html>
Why do I do not get an Email when I am tagged ?
Asked by Christina Sch?ne:

Hello,

I do not get an email notification when I am tagged in a page or the page was edited. Even if I follow and watch the page.

Can I get some help?

Cheer Christina


Answers:
author: Jeremy M
body: Dear Christina,

In order to understand the cause of this problem;

Does this only effect you, or also your colleagues?

And what you could do is send a test email from within Confluence to your user E-mail account to see if E-mail is functioning.

Friendly Regards,

Jeremy

comments: author: Christina Sch?ne
body: Hi Jeremy,

this case only effects me. My colleagues get a notification for the certain page.

Thank, the test email did arrived as normal.

Cheers , Christina


author: Jeremy M
body: Dear Christina,

Alright, we can rule out that Confluence does not send mail correctly.

Have you checked your Confluence profile settings? You can also configure alot of E-mail related settings there.

Should your profile settings also be alright;

Then the only option I can think of without having any inside information is debugging the mail:

*Enable mail debug logging by including **-Dmail.debug=true** parameter to JAVA_OPTS. See [Configuring System Properties](https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html). This parameter will print out logging email protocol details in catalina.log. Check if there is any email triggered when making changes to the affected page. If no email is triggered, run these queries against the database:*

*Good links to view:*

<https://confluence.atlassian.com/confkb/watchers-do-not-receive-mail-notification-of-a-specific-page-changes-333809644.html>


Tags: email

notification

page
Is it possible to set the Server Base URL to support both HTTP and HTTPS?
Asked by Chris Swinney:

Hi,

We are setting up Confluence purely for the Team Calendar add-in as we have a split team across O365 and Google, and it seems impossible to get the native shared team calendars to sync with each other without breaking other things.

I have configured everything to come in via HTTPS which is great, but according to this article (<https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-google-calendar-273285887.html>) Google doesn't support HTTPS so users do not see the **Add to Google Calendar** link. I'm not sure if this then leads to reduced functionality for Google users (i.e. one-way instead of two-way synchronisation), but if it does, is there a way to be able to provide both HTTP and HTTPS access on the base URL?

Currently, the Server Base URL is set to use HTTPS, so although I can view the site using HTTP, as soon as you view a calendar, all you see is a spinning wheel. If the functionality is the same in either case, this I suppose this is a moot point.

Cheers


Answers:
author: Chris Swinney
body: To answer my own question, it looks like these subscriptions are only a one-way thing, even in Google. I guess the **Add to Google Calendar** button is merely a way to ease this for the user. I do have a question regarding two-way synchronisation in O365 (see <https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Is-there-a-way-to-create-two-way-synchronisation-between-Outlook/qaq-p/605356>), but I guess this is not something that could happen. This means that the need for HTTP becomes a littel less relevant.

On another note, it would appear as if the spinning wheel on the calendar is due to the line added to the **server.xml** for the Nginx Proxy. If I set is as:

```
proxyName="confluence.pexip.com" proxyPort="443" scheme="https"
```

All works fine for HTTPS, and if I set it as:

```
proxyName="confluence.pexip.com" proxyPort="80" scheme="http"
```

All works fine for HTTP, but I'm not sure if you can have both.


Tags: team-calendars-for-confluence
Calendar with extended due dates
Asked by Melissa LeMay:

I'd like to know if there is a way to be able to set a card with a longer due date. Let's say I need to run a FB Ad, and want to run it for a week, is there a way I can set it that way.. ex: Aug 4th to Aug 11th?   

I'd like to set multiple dates so I can see it in the calendar, so I can plan my week ahead, ect...


Answers:
author: Vero Rivas
body: Hi [@Melissa LeMay](/t5/user/viewprofilepage/user-id/1139869)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Team-Calendar-how-to-add-due-dates/qaq-p/1024372>

<https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html>

<https://www.atlassian.com/licensing/team-calendars#team-calendars-for-confluence-server>

Cheers


Tags: due-date

jira

team-calendars-for-confluence
Generating a traceability report from requirements to test cases
Asked by apolloraptor:

Is anyone using a tool to produce end-to-end traceability from requirements to test cases and perhaps defects (if linked to TC or Req)? If so, what are you using? Which 3rd party plugin(s)? Customized development?

Thanks,

Steve


Answers:
author: Aron Gombas _Midori_
body: You need to give more details:

1. How do you represent requirements? JIRA issues?
2. And how do you represent test cases? Executions with Zephyr?
3. And how do you represent the links between them? With issue links?

comments: author: apolloraptor
body: Thanks for the feedback.

What I am looking for is what solutions, if any, are being used to generate full traceability reports? We don't have any plugins implemented yes and before I suggest something I am curious to know how others might have accomplished this. A single plugin? Combo or plugins?

Thanks,


author: Marcel Nick
body: [Tracebility analysis and reports](https://youtu.be/eSuKvodO_1s?t=367) can be achieved using [VIEW26 JIRA Cloud Plugin](https://goo.gl/T8Kkqy)


Tags: jira

report

test
Why am I getting "having trouble finding the verification file."
Asked by Bill Putnam:

After fetching the verification file and then putting the file at the root of our website, Verify still gives

We're having trouble finding the verification file. Make sure you've uploaded it to the root folder of your domain's website:  
<https://hiremojo.com/atlassian-domain-verification.html>

What more is needed?


Answers:
author: AnnWorley
body: When I went to the URL you linked I got an untrusted certificate error in my browser. It is probably a result of using a self signed SSL certificate. One of our customers used a cert from this free service and was able to verify their domain: [Let's Encrypt](https://letsencrypt.org/)

I look forward to hearing how it goes.
Issue collector button displayed but doens't trigger the issue collector window
Asked by Krishna:

Hi,

I am using an issue collector with JIRA 7.2 and Confluence 5.9

my issue collector sript is:

\<html\>  
\<body\>  
\<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js"\>\</script\>  
\<script type="text/javascript" src="xxxx"\> \</script\>  
\<script type="text/javascript"\>  
window.ATL_JQ_PAGE_PROPS = {  
"triggerFunction": function(showCollectorDialog) {  
//Requires that jQuery is available!  
jQuery("#feedback-button").click(function(e) {  
e.preventDefault();  
showCollectorDialog();  
});  
}};\</script\>  

\<h2\> Create Issue \</h2\>  
\<input type="button" href="#" style="background-color:white; text-color:white" id="feedback-button" class="button" value="Report a Bug"\>  
\</body\>  
\</html\>

when i just copy and paste this code in a ".html" page, it displays a button and clicking on the button displays the issue collector and everythign works fire..

but when i embed this code into confluence using the "Markdown" macro, the button is being displayed but clicking on the button is not displaying the issue collector.

Also, I don't have access to HTML macro.

Thank you!! :)


Answers:
author: Steven F Behnke
body: I can't imagine this is going to work with the Markdown Macro. You need the ability to embed javascript.


Tags: issue-collector
How to fix Unknown macro: &quot;tab-container&quot; ?
Asked by Dorel Pureca:

Hi!  
We have moved our space\&pages to a new confluence domain (our company divided, so we created a new confluence page).  
In the new space, we have this error in our Space "Unkown macro: "tab-container" ".  
If I click on it to get more info, I get this:  
"No macro metadata

There is no metadata configured for this macro which means no configuration screen can be presented here.

You must contact an administrator to configure metadata for this macro."

How can I fix this? (I have all permission granted for my user but still get this info).

Thank you in advance!


Answers:
author: Stephen Deutsch
body: Hi Dorel,

It seems like you must have had the [Content Formatting for Confluence](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros/server/overview) installed on the other instance, and it's not installed on your new one. I think tab-container is a part of that plugin, so try installing it on your new instance and see if it fixes your problem.

comments: author: AnnWorley
body: Yep, here's the doc for the macro: [Tabs](https://www.adaptavist.com/doco/display/CFP/Tabs)


Tags: tab
How to move a user from internal directory to LDAP directory in Confluence with API
Asked by FabienA:

Hi,

How is it possible to move a user from a directory (internal) to another (LDAP) in Confluence with using a confluence API.

I wrote a Python program using xmlrpc api to create a user and it has been created into the internal directory (should be the default one with addUser xmlrpc method). But now I need to move it to the LDAP one (because authentication with password, etc).

Thanks for your help,

Fabien


Answers:
author: AnnWorley
body: The best way to add a user to an LDAP directory is via the LDAP tools. You may add a user with the same name as the internal user to your LDAP directory and providing the LDAP directory is higher in the User Directory hierarchy, the LDAP user will be "seen" as the same user. Please see [Managing Multiple Directories](https://confluence.atlassian.com/doc/managing-multiple-directories-229838494.html) for the effects of directory order on group memberships and logins.

Please check out the different types of LDAP User Directories to make sure you configure the one that is best for your use case: [The difference between connector and delegated LDAP user directories](https://confluence.atlassian.com/confkb/the-difference-between-connector-and-delegated-ldap-user-directories-648544872.html)


author: FabienA
body: Many thanks for your reply Ann,

I moved up the LDAP directory in the first position and that makes the trick.

Best,

Fabien

comments: author: Kagithala Babu Anvesh
body: Hi [@FabienA](/t5/user/viewprofilepage/user-id/636809)

This is anvesh Jira / Confluence Admin.

when you moved the new directory into top, new user will be created with top directory.

when a user existed in in internal directory with (XYZ user name) \| the same username in New directory.

when this case appears , when you search for an user, the user will be displayed in both the directories.

How did you sorted this.

Thanks in Advance,

Anvesh


Tags: confluence-development
How to prevent Confluence from creating space shortcuts for (e.g.) problemsolving articles?
Asked by Alexander Schirmer:

Hi folks,

Confluence keeps creating the space links for problemsolving articles and the like.

For me that messes up my sidebar, as we have a clean structure in the space and don't really need those links.

I can manually delete them, but adding another article in the category recreates them.

Is there a way to turn that off?

Thanks in advance, take care,

Alex


Answers:
author: Stephen Deutsch
body: One thing you could try instead of deleting is moving the page to the root level of the space (on the same level as the home page). If you do this, the page will no longer be visible, and yet Confluence will still see that the page exists and won't try to create a new one.

comments: author: Alexander Schirmer
body: Great idea!

Thanks, this works like a charm.


Tags: side-bar
JIRA Chart with multiple filters in Confluence
Asked by JM:

Hello,

<br />

There is any way to create a JIRA Chart in Confluence with 2 filters in order to compare the information?

Thanks in advance

<br />

Cheers,

Jose


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Jose,

Not sure what difficulties you faced with, but I'm sure it is possible to do with JIRA Chart or with combination of JIRA Issues macro and [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro?src=contextnavpagetreemode) + [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro?src=contextnavpagetreemode) macros ([Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on).


Tags: jira
How many times i can re-evaluate my Confluence licence?
Asked by Mahesh Pawar:

I have many Atlassian products (all free/evaluation period).

I wanted to know that, for how many times I can re-evaluate my license keys from

"<https://my.atlassian.com/products/index>"?

I already have generated the licence for 2 times.


Answers:
author: Christoph Sch?tz
body: Hi Mahesh,

usually you can evaluate one license up to three times - after that you have to use a different email or even a different server ID. Is there any reason which prevents you from buying the licence?

Cheers

Christoph

comments: author: Mahesh Pawar
body: Thanks Christoph. No, such issues. Will be buying soon.


author: Christoph Sch?tz
body: You're welcome Mahesh :)


Tags: bitbucket

jira
"Ouch! We can't load the image." most of the time
Asked by Sherwin Migrino:

In Chrome and IE, Images in confluence are not properly displayed. When you click the image, there are times that the image is loaded in popup but most of the time its taking too long to load and error message "Ouch! We can't load the image." encountered. Even trying to download it, error still encountered.


Answers:
author: manifestdetails
body: I also tried to load the image in <http://themanifestmiracle.com/> but it is not loading

comments: author: Patryk_Ostrowski
body: i have exactly the same problem. I can't load any image on any browser on any computer...


author: Patryk_Ostrowski
body: I know this is old topic, but maybe someone can use it:  

Change your machine's DNS to Google's DNS, **8.8.8.8** or **8.8.4.4**

<https://developers.google.com/speed/public-dns/docs/using>

<br />

for me its work well!


author: Andaman Bliss
body: Even I am having the same issue my website images are not loading I have checked the issue on pagespeed and gmetrix still did'nt get the exact problem.

<https://www.andamanbliss.com/>


Tags: image
Unable to start up Confluence. Fatal error during startup sequence
Asked by Kuen Gnee Seah:

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.TransactionSystemException: Could not roll back Hibernate transaction; nested exception is net.sf.hibernate.TransactionException: Unable to rollback against JDBC Connection


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://community.atlassian.com/t5/Confluence-questions/Unable-to-start-up-Confluence-Fatal-error-during-startup/qaq-p/605918>
Unable to start up Confluence. Fatal error during startup sequence: confluence.l
Asked by Kuen Gnee Seah:

Hi,

I having issuse to get the Confluence server up after restart. Below is the message after i did a shutdown and startup follow by start-confluence.

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.TransactionSystemException: Could not roll back Hibernate transaction; nested exception is net.sf.hibernate.TransactionException: Unable to rollback against JDBC Connection  


Answers:
author: AnnWorley
body: I found a support case where the same error was reported and it was solved by using a different Oracle driver. You don't mention which database management system you are using but in case it is the same scenario I will share the solution from the support ticket:

"It could be the driver used for Confluence and oracle 12c. Are you using OJDBC 7 Oracle Driver version 12.1.0.1? If yes, let's use the 12.1.0.2 version instead <http://www.oracle.com/technetwork/database/features/jdbc/default-2280470.html>.  
Download the driver, shutdown the app, copy the driver JAR file to the \<Confluence installation\>/confluence/WEB-INF/lib folder in your new Confluence installation *and remove the previous one."*(my italics)

comments: author: Kuen Gnee Seah
body: Thank you :D
Macro to create a speed chart on confluence
Asked by Esteban Alvarado:

Hello is available a macro to create a speed chart on confluence, like the speed chart showed on jira, I?m creating a dasborh for our tribe so need a speed of each team.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Esteban,

I suppose it is possible to do using JIRA Issues macro in combination with [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro?src=contextnavpagetreemode) macro and [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro?src=contextnavpagetreemode) macro ([Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on).
User access log for anonymous users
Asked by Patty Krassin:

Is there a way to create a report of pages that were viewed by anonymous users?


Answers:
author: AnnWorley
body: Yes, you may enable user access logging: [How to Enable User Access Logging](https://confluence.atlassian.com/confkb/how-to-enable-user-access-logging-182943.html)

"The log file will contain the following values separated by spaces:  
Thread name  
Username or '-' if no user  
URL  
VM free memory at start of request (in KB)  
Change in free memory after request is finished (in KB)  
Time taken for request (in ms).  
Remote address  
Login Failures - "recordLoginFailure""
JIRA links in Confluence Cloud not showing up for users that do not have JIRA Software Cloud access.
Asked by Derrill Vezina:

We use JIRA Software, JIRA Service Desk, and Confluence all together - where some of our users only have access to JIRA software, and all of our users have access to Confluence.

When making JIRA links in a Confluence article, our users that do not have access to JIRA software cannot see the links and are presented with an error on the document.

Is there a way to allow a non-JIRA sofware user to only see (not navigate to) the JIRA issue in Confluence?

It seems kind of crazy to have to add everyone to JIRA software as well and pay for the seats.


Answers:
author: AnnWorley
body: Your use case makes sense, but I am afraid you are running into a limitation of the products. Please vote and comment on [Provide the ability to view JIRA issue to Confluence-only users](https://jira.atlassian.com/browse/JRACLOUD-66704) to make your concerns known directly to the development team.


author: Nic Brough -Adaptavist-
body: It doesn't handle it well, but the problem is that because your user can't see the issue, the link should not be followable

The only way to allow it is to make your JIRA publically readable.


Tags: confluence-cloud

jira-software-cloud
Does the "Popular Tab" feature in Confluence 6.x still display a video?
Asked by Chris Riley:

In our current production version, 5.5.2, we have turned off the "Popular Tab" feature (Admin console \> Manage add-ons \> System \> Dashboard macros \> disabale "Popular Tab"). We did this because this feature included a video that would automatically play for the user. In our case, though, our security has asked us to turn off the video, and block the proxy.

However, I don't see this video in 6.x.x. Can any one confirm that it is now gone? In which case, we can turn Popular Tab back on when we upgrade.

Much thanks,

Chris


Answers:
author: AnnWorley
body: On my Confluence 5.5.2 test instance there was a video on the Popular tab but it did not play automatically - I had to press the play button.

On my Confluence 6.2.3 instance there is no video on the Popular tab so I think you are safe to turn it back on. Please try the upgrade and enable the module on a test instance first to avoid surprises in Production.

comments: author: Chris Riley
body: Hi Ann,

Thanks for checking. Yes, I think we'll be turning that back on.

Chris
why the Google Drive/Doc Connector macro is not displaying on Confluence pages but, instead, returni
Asked by ehteshamuddin:

why the Google Drive/Doc Connector macro is not displaying on Confluence pages but, instead, returning HTTP Status 400 errors in the two following scenarios:  
1. The Confluence user who embedded the connector on a page and authenticated Google Drive has left company  
2. The person who embedded the connector on a page is still an active Confluence user in company


Answers:
author: AnnWorley
body: Are you using the [Connector for Google Drive \& Confluence](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.googledrive/server/overview) by ServiceRocket or the native Confluence Widget connector macro?

As you are probably aware, the HTTP 400 is being returned in response to a request that Google doesn't understand, as explained in [How to Fix a 400 Bad Request Error](https://www.lifewire.com/how-to-fix-a-400-bad-request-error-2617988).

Since the error is appearing when the user is still active as well as when the user is not, the user's status may not be the issue.

It would be worthwhile to embed the connectors again, to refresh the request being made.


Tags: confluence-app

error

macro