youngmon/atlassian-qna huggingface dataset:
when trello is integrated with slack, do users of slack same automatic usability on trello?
Asked by Daniel McDonald-Smith:

i have integrated trello on slack, but it's proving a little more difficult to use than expected. can anyone confirm whether my team will have automatic rights \& usability on trello as they do on slack, or do I have to add them separately on trello?


Answers:
author: Soumyadeep Mandal
body: Hi [@Daniel McDonald-Smith](/t5/user/viewprofilepage/user-id/4042978) ,

Welcome to the community!

First of all, if all the members of slack are also member of the same Trello board you have integrated they will have the access to get the notification and all sorts of things that the member has the permission of. Your team needs to add separately to the specific Trello board that you want to give access to.

comments: author: Daniel McDonald-Smith
body: Hi Soumyadeep,

That clarifies things. Thanks for your help!


Tags: integration

permission

project

share

slack

team

usability
How I can make this type Form
Asked by jack:

Hello Team, I am new in this community, How I can make this type Form or card: **<https://www.jotform.com/AmplifiX/amplifix-wifi-extender>**I will buy 1 year Plan if you guide me on how to make this type of form.


Answers:
author: Ryan
body: Hi Jack,

Great that you are interested in using Trello with Typeform. This Power-up is created by Typeform and they created the Power-up that you can use to integrate these two services. You can find more information about what this can do and how to set this up here: <https://www.typeform.com/blog/news/trello-integration/>.

Thanks!

Ryan
How can an administrator see who has come and gone from a board?
Asked by katt_zilla:

Is there an audit log somewhere that shows past and present members, who has invited who, etc?


Answers:
author: Iain Dooley
body: [@katt_zilla](/t5/user/viewprofilepage/user-id/4042784) You'd need to log this somewhere else in order to see the name of members who took actions that are no longer there, for example you could log it in Google Sheets with these Trellinator functions:

<https://gist.github.com/iaindooley/b2493d5b799933c2d4eee3d365fd9384>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

Or you could write your own solution directly using the API.

comments: author: katt_zilla
body: Thank you so much! That is extremely helpful. [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) do you know if this will work for recent or past actions or only on actions from here on out?


author: Iain Dooley
body: [@katt_zilla](/t5/user/viewprofilepage/user-id/4042784) you should be able to get a record of board actions historically but, for the same reason that you can't see activity of members no longer there in the activity feed anyway, you would face the same limitation retroactively applying this to board actions through the API.


author: Ste Wright
body: Hi [@katt_zilla](/t5/user/viewprofilepage/user-id/4042784)

You can check the activity log on a board:

1. On the board, select "Show Menu" in the top-right corner
2. Click "Activity" at the bottom of the list

\^ In here you can see who added who to the board. Not sure if it shows who left also, I couldn't find an activity example for that in our Trello - but it's the most likely place for it to be!

Ste

comments: author: katt_zilla
body: Thanks for the reply :) Unfortunately it doesn't show who left or who invited who if the person is no longer there.
it is possible resize the lists?
Asked by shirlei favaro:

I have a board with 3 lists and I want to enlarge each list.


Answers:
author: Esme Crutchley
body: Hi [@shirlei favaro](/t5/user/viewprofilepage/user-id/4042632)

Welcome to the Community!

Just to add to [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) 's answer, if you use Chrome, you could use [Pro for Trello](https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc), which adds a lot of different functions to Trello, including specifying the list width

Esme :)

comments: author: shirlei favaro
body: thank you so much, I loved it, a lot of options


author: Ste Wright
body: Hi [@shirlei favaro](/t5/user/viewprofilepage/user-id/4042632)

Not that I know of on the current Trello UI.

You could try using a Chrome Extension (from a third party) such as [FlexyTrello](https://chrome.google.com/webstore/detail/flexytrello/pggiemacedhgohmpcgdpceckeicjlgfn)

Ste

comments: author: shirlei favaro
body: thank you so much, I loved it
Accidentally merged two accounts
Asked by Utopia:

I have two separate trello accounts.  
I recently accidentally added the email from the 2nd account to the first and now I cannot access the other set of boards. ie both emails are accessing the same set of boards.  
Any thoughts?


Answers:
author: Ana Laura Prado
body: Same question here. I tried to merge two accounts so I can use them simultaneously, but nothing happens. It doesn't work.
COMO FA?O PARA EXPORTAR OU IMPRIMIR O CRONOGRAMA BIGPICTURE
Asked by Juliana Jagelski Daniel:

FIZ O CRONOGRAMA NO PLUGIN BIGPICTURE, MAS N?O CONSIGO EXPORTAR EM PDF E IMPRIMIR


Answers:
author: Marcin Geb _SoftwarePlant_
body: Hello Juliana

Typically clients export schedules to high-res pdf files from the Gantt chart module by pressing Export \> pdf. You need BigPicture + [BigTemplate](https://marketplace.atlassian.com/apps/1215229/bigtemplate-export-to-pdf-word-excel) for this method to work. Without BigTemplate, the 'pdf' button won't be there.

Figure 1

![export-pdf-bigpicture.png](https://community.atlassian.com/t5/image/serverpage/image-id/106147i61154D088904B9A4/image-size/large?v=v2&px=999 "export-pdf-bigpicture.png")

If it's a one-time export and you don't have extra budget for this, you may try BigTemplate 30 days for free.

I would also give Photoshop a try, it shouldn't be all that difficult to PrtScrn even a sophisticated BigPicture schedule and assemble a large graphics of dozens of screenshots, but if you're not into Photoshop layers and paths, it might be a waste of time.


author: Juliana Jagelski Daniel
body: I need to export the schedule in pdf format and print

comments: author: Juliana Jagelski Daniel
body: I need to export as a high resolution image or print directly from the program.

Show the way


author: Nic Brough -Adaptavist-
body: Please, STOP SHOUTING, it is hard to read and a lot of people find it rude.

Yes, BigPicture supports exporting its data in some ways. You'r going to need to explain what you want from an export in more detail.


Tags: big-picture
How do I cancel my Business Class charge? I signed wrongly.
Asked by Robson De Azevedo Junior:

Please I really need help!


Answers:
author: Vongsawat
body: You can also contact <https://trello.com/contact#/> directly to ask about billing support.  

Don't get confused by the Ask Question page, that's just to ensure you've gone through any relevant Help pages, to get in contact with actual support is at the very bottom of the Help Page results.


author: Ste Wright
body: Hi [@Robson De Azevedo Junior](/t5/user/viewprofilepage/user-id/4041067)

Do you mean how do you downgrade from Business Class?

[This page](https://help.trello.com/article/836-cancel-trello-business-class) can take you through the process - specifically:
>
> Downgrade from Trello Business Class {#toc-hId--1325929547}
> -----------------------------------------------------------
>
> To downgrade from Trello Business Class, you'll need to be a team administrator. Either navigate to your team's billing page (<https://trello.com/your-team-name/billing>) directly, or navigate to [your own profile](http://www.trello.com/me) and click on your team's name and the Billing tab.
>
> On the Billing tab, scroll to the bottom of the page. Click the "Cancel Business Class" link to downgrade from Business Class and prevent your card from being billed in the future.

Ste


Tags: billing

business-class
Can I change the size of the comment window (back of card)?
Asked by Earl Bushman:

> I am using the Trello App on a PC. Is there a way to increase the size of the window displaying the back of a card? Particularly the width of the comment. I have posted a snippet of code in a comment and it is really hard to read since I have to scroll right and left for each line. It would be nice to have at least 80 characters of width, but preferably I would like to be able to adjust the width to my liking.  
>
> It appears that the web-based app works the same as the PC app.


Answers:
author: Bear Humphreys
body: Hi,

There is a power-up called 'Advanced Comments by AJ' that might help you.

Once enabled, you use it to 'edit' an existing comment (not create a new one) on a card but it'll give you the expanded view of your existing comment you need.

It also adds a fair amount of options to make editing a comment more like using a simple word processor. It opens in a pop-up that makes the comment nearly full screen width, with the option to expand it to be in a separate tab on your browser for viewing/editing.

Hope that helps.

Bear

comments: author: Earl Bushman
body: Thanks, this looks like it would be helpful. However, this Power-Up is disabled by my company.


author: Soumyadeep Mandal
body: Hi [@Earl Bushman](/t5/user/viewprofilepage/user-id/4042548) ,

Welcome to the community,

Basically you can't resize the comment window size in Trello yet. But I think Trello will add this feature in the near future.
Copying card and its checklist(s)
Asked by Hal Atkins:

I'm setting up a card button that is copying/adding the card to another board. Along with linking the card together, we'd also like to be able to copy two of three checklists that are on the original card - and carrying with it the "checked" or "unchecked" status of items on that checklist over to the new card on the new board.

So far I've gotten the checklists to come over, but none of the "checked" items are showing as "checked" on the newly added card on the other board.

Am I missing something simple, or is that a more complicated set of rules that need to be attached to the card button?


Answers:
author: Soumyadeep Mandal
body: Hi [@Hal Atkins](/t5/user/viewprofilepage/user-id/2399899) ,

Basically in Trello, if you copy a card manually or by automation, the existing checklists also get copied.

So if you want to copy a card that has no checklists checked then you have to make a template card where no checklists have been checked and apply automation on that card!

comments: author: Hal Atkins
body: Good afternoon, [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) -

Thanks for the comment!  

The checklists are going over to the new card - but the status of each of the items on the checklists aren't going over. In other words, if something is "checked" - it shows up as "unchecked" on the new card on the other board.


author: Soumyadeep Mandal
body: Hi [@Hal Atkins](/t5/user/viewprofilepage/user-id/2399899) ,

That's how Trello works! You might need additional power-up to do work!

You can ask trello support [here](http://trello.com/contact)
Does anyone know when the new Trello Table View will be available? https://blog.trello.com/trello-t
Asked by casandra.hayward:

<https://blog.trello.com/trello-table-view>


Answers:
author: Ste Wright
body: Hi [@casandra.hayward](/t5/user/viewprofilepage/user-id/4042420)

From the blog it appears the table view will be in beta for the next few months, so it might not be available publicly until later this year or early next year (I don't know, I'm just guessing based on the blog).

I would suggest signing up for the beta program to see if you can gain early access :)
How can I run a report to show how many touches are made each week by all members on a specific boar
Asked by Josh Burt:

How can I run a report to show how many touches are made each week by all members on a specific boar


Answers:
author: Ryan
body: Hi Josh,

We do offer basic reporting within Trello with Butler: <https://help.trello.com/article/1192-creating-reports-with-butler>

For more specialized reports there are also a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here:

- [TeamGantt](https://www.teamgantt.com/)  
- [Ganttify](https://www.gantt-chart.com/)  
- [Reports for Trello](http://reportsfortrello.com/)  
- [Plus for Trello](http://www.plusfortrello.com/p/about.html)  
- [Corrello](http://getcorrello.com/butler)  
- [Screenful](http://screenful.com/screenful-for-trello/butler)  
- [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)

Take a look there and see if any of those tools meet your needs!

Ryan
How can I prevent auto-logout in Trello?
Asked by erikblake:

Since the merger with Atlassian, Trello has started automatically logging out after a short period of inactivity (30 minutes?) This did not used to happen, and it has rendered Trello almost useless (more time is spent logging in than is spent using Trello).

Is there a solution to this?


Answers:
author: Soumyadeep Mandal
body: Hii [@erikblake](/t5/user/viewprofilepage/user-id/4039486) ,

Welcome to the community!

Trello doesn't work like that.. There might be some other apps/extensions/scripts that might be working on your device or network that is causing this problem.

1. If using app -\> uninstall and re-install it from app store/play store/windows store and login again!

2. if using browser - \> clear browsing cache \& data. Restart your browser and login again!

follow the above steps will solve your problem.

comments: author: erikblake
body: Unfortunately Soumyadeep, that's exactly how Trello is operating. Your solutions suggest that there is a problem with the way Trello is implemented (cookies, or whatever).

I am accessing my account using a browser (Firefox). The same browser has no problem keeping other cloud-based services logged in, even though I move my laptop to different networks, and through sleep/hibernation.

Trello is a notable exception. If I log into Trello in the morning, at some point later in the day, I'll see that the Trello tab (which I leave open) has changed to "Could not access this board - perhaps it is private" (or something like that) and I have to log in again.


author: Soumyadeep Mandal
body: Ok!

So you can do one thing.. Contact Trello Team by asking Trello support from [HERE](https://trello.com/en/contact)


Tags: logout
Is there a way to "send" a Trello card to Teams Planner?
Asked by Amy Kluber:

When a Trello card reaches a certain stage in our workflow (a certain list), we'd like to be able to "send" a card to a kanban Planner board in Teams. Manually instigating the send is what I'm looking for, and then the card would duplicate onto a list in Planner.


Answers:
author: Ryan
body: Hi Amy,

I haven't tried this myself, but it looks like there is an automation from Microsoft Power Automate. You can find it here: <https://flow.microsoft.com/en-us/galleries/public/templates/0501cdb0373811e7870df906aa521b7a/create-planner-task-with-card-description-when-card-is-added-to-trello-list/>.

Try it out and let me know how it goes!

Ryan
Como exportar apenas o calendario seja pdf ou excel?
Asked by Milla Manzi:

Pessoal, ? poss?vel? Preciso exportar para a equipe que ainda tem dificuldade com o trello. Poderia ser pdf ou excel, como fa?o?


Answers:
author: Soumyadeep Mandal
body: Hi [@Milla Manzi](/t5/user/viewprofilepage/user-id/4042246) ,

Welcome to the community!

You have only option to export your full board: <https://help.trello.com/article/747-exporting-data-from-trello-1>
HEY! WHAT TIME DOES IT TAKES TO GO FROM THE NORMAL TRELLO ACOUNT TO TRELLO GOLD?
Asked by Alex Hurtado:

URGENT


Answers:
author: Esme Crutchley
body: Hi [@Alex Hurtado](/t5/user/viewprofilepage/user-id/4042092)

If you upgrade on your phone from free to Gold, it's usually pretty instant (it was when I did it, although admittedly that was a while ago!).

Esme :)
Support assistance?
Asked by Lucy Markewicz:

What is the turn around time for support queries? I've sent a request on the 3rd August and had no response


Answers:
author: Ang?lica Luz
body: Hello [@Lucy Markewicz](/t5/user/viewprofilepage/user-id/4042107),

Welcome to Atlassian Community!

I sent this question to the Trello team for them to check what may be happening since you can access normally using the app.

While we wait for their response, I would like to ask you to log in to Trello using an incognito window. This test will help us make sure that you will log in using the same account you use on the app.

Regards,  
Ang?lica


author: Ste Wright
body: Hi [@Lucy Markewicz](/t5/user/viewprofilepage/user-id/4042107)

I'm not sure how long it will take Trello to respond.

Like with any support email though - have you checked to see if any response has been received in your spam filters or filtered into a different folder other than your main inbox? It's worth checking as it can happen!

Ste

comments: author: Lucy Markewicz
body: Thanks Stephen yes I have. I have been locked out of my account. My username for all my boards has somehow been delinked form the only email address I have for Trello and I was able to access the boards in the app and not my browser but when I logged out of the app it now is doing the same thing.

Its a real problem and there is no way to contact these guys other than the support email. I've lost all my information
How to get alerts, notifications, reminders on things that are due
Asked by Trelloveliz:

Is it possible for me to receive an alert on my phone, text, or email letting me know that something is due?

I have no problem setting up the due date on a task, and have turned on the 'set reminder'. But deadlines come an go and no notifications anywhere.


Answers:
author: Mariana_Pryshliak_Saasjet
body: Hello [@Trelloveliz](/t5/user/viewprofilepage/user-id/4042040)

You can try[Boomerang: Reminders for Jira issues](https://marketplace.atlassian.com/apps/1222389/boomerang-reminders-for-jira-issues?utm_source=Atlassian_Community&utm_medium=Comments&utm_campaign=RM). This add-on helps to create notifications for issues and notify users by a comment on this issue.

But if you haven't changed your Jira notification settings, you'll be notified via email too.

if you have any additional questions, I'm here to help you.

Best regards, Mariana

![86565326-0b0c-4828-b92f-da23d03afd8c (1).jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/113069i94CA7652AA9C1BD0/image-size/large?v=v2&px=999 "86565326-0b0c-4828-b92f-da23d03afd8c (1).jpeg")![f86e5277-5e1c-4151-953e-370012517c67.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/113070i37A533C260335090/image-size/large?v=v2&px=999 "f86e5277-5e1c-4151-953e-370012517c67.jpeg")

comments: author: Daniel Tan
body: any for trello? [@Mariana_Pryshliak_Saasjet](/t5/user/viewprofilepage/user-id/4001888)


author: Esme Crutchley
body: Hi [@Trelloveliz](/t5/user/viewprofilepage/user-id/4042040)

Welcome to the Community!

That's odd! Have you gone into your phone settings and turned on notifications specifically for Trello? I seem to remember that there's a setting in the phone app as well to allow notifications.

Esme :)
Can you help me with information regarding Confluence?
Asked by Suporte/SEINT:

```
Boa tarde, gostaria que um assistente da equipe do Confluence respondesse algumas d?vidas e verificasse alguns pontos em quest?o.1. Mesmo ap?s receber orienta??o da licen?a do confluence, n?o tenho certeza de onde inserir a chave de registro.2. Onde verifico as permiss?es dos par?metros referentes ?s pastas do confluence, pois muitos de nossos setores est?o aparecendo para o p?blico final (clientes) mesmo com as permiss?es aplicadas.Pode me ajudar?
```


Answers:
author: Srinatha T
body: Hi [@Suporte/SEINT](/t5/user/viewprofilepage/user-id/556489) ,

Welcome to Atlassian community.

I translated the comments and I see that you have two questions.

1. Where to paste the license key details.

Ans: You can go through this page which has all the info you need.

1. [Managing your confluence license.](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html#:~:text=To%20update%20your%20Confluence%20license,license%20in%20the%20License%20field.)

2. I am not very clear about your second question but looks like some of the users have access to pages which they shouldnt have. This is purely administration issue where in you need to set right permission for the users. You might want to look at the following articles and understand how permissions work. Later you can assign permissions accordingly.

* [Permissions and Restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html)
* [how-to-set-file-system-permissions-for-confluence](https://confluence.atlassian.com/confkb/how-to-set-file-system-permissions-for-confluence-986879252.html)

I hope the above information helps. Have a good day.

Thanks,

Srinath T
Why is dark mode being forced and awful?
Asked by Chris Purser:

The entire Jira documentation site is slaving to dark/light mode for the DEVICE and seems to be ignoring browser settings.

I have my PC set to dark mode always because I like most of it to work that way. However, I have always had my browsers set to light mode because when at my desk, I prefer text written on light screens.

Suddenly, as of today, every help page I navigate to (only ono Atlassian systems) has awful readability, and inspection seems to suggest it's stuck in dark mode. If I take my entire computer out of dark mode, it fixes it. Of course, I won't be doing that.

Even if Atlassian stuff was stuck in dark mode, it's not readable at all. Here's are some examples:

<https://www.screencast.com/t/0vRvnj1qtnWX>

<https://www.screencast.com/t/hTc0SYU5panR>

It's awful

Thanks!


Answers:
author: Jack Brickey
body: Hi Chris,

This seems like it would be a browser issue. Can you try a different browser? Also, the screenshots are of Atlassian Support web pages. Your question is posted in Confluence. Are you seeing issues with Confluence?
invalid license Confluence
Asked by Suporte/SEINT:

Informo que o confluence possui uma mensagem de licen?a atual inv?lida. Acredito que renovamos. Voc? poderia me ajudar a apresentar a licen?a?


Answers:
author: Melo
body: Oi [@Suporte/SEINT](/t5/user/viewprofilepage/user-id/556489) ,

Voce pode acessar sua licen?a no site [my.atlassian.com](https://my.atlassian.com/), la voce pode conferir todos os detalhes como por exemplo, expira??o da licen?a e SEN.

Att,

Melo


Tags: confluence-server

server
INVALID LICENSE
Asked by Suporte/SEINT:

I inform you that confluence has an invalid current license message. I believe we have renewed. Could you help me to introduce the license?


Answers:
author: Pramodh M
body: [@Suporte/SEINT](/t5/user/viewprofilepage/user-id/556489)

Navigate to my.atlassian.com if you are one of the technical or billing contacts or reach out to the person who has renewed the license

If you are getting any error, let us know

Thanks,  
Pramodh


author: Reneesh Kottakkalathil
body: Hi [@Suporte/SEINT](/t5/user/viewprofilepage/user-id/556489)

Were you able to fix the problem? Check the license you are applying is the renewed one. You can view the expiration date from my.atlassian.com.