youngmon/atlassian-qna huggingface dataset:
How to copy pages from one instance to another?
Asked by Martin Soderstrom:

We have two instances of Confluence, one internal and one a Knowledgebase exposed to customers. What is the easiest way to copy pages (and their children) between these instances?

Cheers,

Martin Soderstrom


Answers:
author: James Conway
body: Hello,

Welcome to the Community! While Confluence does not provide easy way to copy multiple pages and their children between instances. The Atlassian Marketplace has apps that provide this functionality. One option is Comala Remote Publishing, an add-on for Comala Document Management. Together they allow you to define a workflow for your draft content on your internal instance, and once approved 'Publish' the content to your Knowledge Base instance.

C[omala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=server&tab=overview) and [Comala Remote Publishing](https://marketplace.atlassian.com/apps/42115/comala-remote-publishing?hosting=server&tab=overview) are available on the Marketplace and are free for 30 days.

If you have any questions please let me know here or feel free to contact our friendly support team at [https://support.comalatech.com](https://support.comalatech.com/)

Kind regards

James  
Senior Product Manager


author: Vero Rivas
body: Hi [@Martin Soderstrom](/t5/user/viewprofilepage/user-id/4270823)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Copy-page-from-one-space-to-another/qaq-p/1607268>

Cheers


Tags: confluence-server

server
Why are my new variables not all appearing after I save the template?
Asked by Rad.Bhagria:

Hello,

When I am creating a custom template and then adding it to a page via the Create from Template macro, I am running into an issue with my variables - some of the variables I insert are being saved, however, my newer text area variables are not appearing after I finish editing the template and then go to open the template again, as per the screenshots below:

____________

**While Editing:**

______

![Screenshot 2021-02-18 144638.png](/t5/image/serverpage/image-id/131160iA65E2F3B5918E2E1/image-size/large?v=v2&px=999 "Screenshot 2021-02-18 144638.png")

_______

**After Saving and Going to the Page to Open the Template:**

______

![Screenshot 2021-02-18 144856.png](/t5/image/serverpage/image-id/131161i2321D5FC2A4BF5C5/image-size/large?v=v2&px=999 "Screenshot 2021-02-18 144856.png")

____________

If anyone could help me figure out how to resolve this issue, it would be greatly appreciated!


Answers:
author: Diego
body: Hello there [@Rad.Bhagria](/t5/user/viewprofilepage/user-id/4270687)

That is a good question variables and their usage.However, what I have to tell you is that you are currently affected by this report:
> ++***[Variables are blank when using Create from Template macro](https://jira.atlassian.com/browse/CONFCLOUD-66456)***++

Currently, there is a workaround to this situation that involves the creation of a new template. Please, if possible, share how this breaks your workflow within Confluence. You can surely share this there in the report itself!

Let us hear from you.

comments: author: Mike Zimmer
body: I created new templates three times and it never worked. this is so frustrating...


author: Rad.Bhagria
body: I am in the same boat [@Diego](/t5/user/viewprofilepage/user-id/1188952) - have tried this suggested workaround multiple times to no avail


author: Lisa M. Lilley
body: I am also looking for this solution. Do we need to create a new template every time or just once with the variable/list?


Tags: cloud

confluence-cloud

macro
Table Filter/Charts Add-on - How to Hide the Hide Column filter itself
Asked by Casey Maynard:

I would like to be able to hide the 'Hide Columns' filter from the Filter Display itself.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Casey Maynard](/t5/user/viewprofilepage/user-id/1140025) ,

You may use two Table Filter macros - just wrap your table subsequently into the two macros. Then you'll be able to hide the required columns with the help of the first Table Filter macro and allow your colleagues to filter the result table with the hidden columns with the help of the second macro (they won't see that anything is hidden unless they enter edit page mode).

And if you want to prevent your colleagues from hiding columns at all, here are several useful CSS for you:

* Hide the "Hide Columns" for the live (inline) filtration

![Fri 1-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/131339i28577938C1732607/image-size/large?v=v2&px=999 "Fri 1-3.png")

a.show-filter.cursor-pointer\[data-filter-type="columnhider"\] {  
display: none;  
}

* Hide the "Hide Columns" for the filtering panel

![Fri 1-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/131340i6987B3FFEC81DF8E/image-size/large?v=v2&px=999 "Fri 1-2.png")

.filter-container.columnhider-element {  
display: none;  
}

* Hide the "Hide Columns" for the standard "Add filters" dialog

![Fri 1-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/131341i5DFF23416F6CDF82/image-size/large?v=v2&px=999 "Fri 1-1.png")

select.filter-type option\[value="columnhider"\] {  
display: none;  
}

These CSS can be added to the whole Confluence instance or to specific spaces ([documentation](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html#StylingConfluencewithCSS-GettingStarted)).

comments: author: David
body: Hi Katernina,

Thanks for this solution but this applies to a whole space or an instance. Can we do this on page level only?

Rgds,

DB


author: Katerina Kovriga {Stiltsoft}
body: You may use the standard Confluence HTML macro on the specific page, it's available for Server and Data Center.


Tags: confluence-server

server
What is the wiki markup syntax for adding label(s) via macro?
Asked by Simon Hardy-Francis:

Once the labels are manually created for a page using using the 'Add labels' box in the bottom right of the page, then help pages like these \[1\] \[2\] explain how to use macros to organize, etc.

But how is it possible to create the labels in the first place via a macro without having to tangle manually with the GUI?

\[1\] <https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/>

\[2\] <https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/>


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Simon and welcome,

As far as I know, labels need to be created using the explained menu using the three dot icon (aka more actions) and then 'Add labels' I think there isnt any other way to add labels to pages to be honest.

Regards

comments: author: Simon Hardy-Francis
body: Thanks so much for replying! Hmmm... sounds like this might be a useful addition to the wiki markup syntax then. What's the best way to request such an addition? Are do they have a good track record of implementing missing features like this?


Tags: cloud

confluence-cloud

label

macro
Edits are not saved, but history is updated, I get no error message
Asked by Linus Nor?n:

I'm editing a new page that i created and adding just a word, press Publish and get no error message. But my edits are not showing!  
The history says that I have edited the page. I have no issues with rights, I'm admin.

What can be wrong?


Answers:
author: Brant Schroeder
body: [@Linus Nor?n](/t5/user/viewprofilepage/user-id/4270342)

Sounds like a browser issue, when is the last time you cleared your cache? Also do you have any plugins installed in your browser as those sometimes break things. Have you tried a different browser? Is the same thing happening in all browsers?

comments: author: Linus Nor?n
body: I using Edge. Tried clearing the cache, that didn't work. No plugins installed.   
But I tried with Chrome and then it worked!  

Very strange but thanks for the help!


Tags: cloud

confluence-cloud
The viewport of the Miro Add-on is way to small, can you make it bigger?
Asked by Alexander Hildebrandt:

There are only 3 permanently set sizes, S, M, L. L is more like XS, not really large. This is not usable for Confluence, just to embed a preview, where you can't see anything.


Answers:
author: Fabian Lim
body: Hi [@Alexander Hildebrandt](/t5/user/viewprofilepage/user-id/705087)

If you are referring to the miro confluence app, I would contact their support team directly instead: [https://marketplace.atlassian.com/apps/1217530/miro-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1217530/miro-for-confluence?tab=support&hosting=cloud)

Regards


Tags: confluence-server

server
Confluence for Jira Service Management Customers
Asked by Brian:

Jira Service Management customers log into a portal and through the knowledge base they can see what you select they can see. You can link to documentation within your documentation spaces.

How can we use the navigation from the documentation within the Confluence space to non-licensed jira users (aka: customers)? They don't need to edit or even comment, just to see our product technical documentation.

Any ideas or suggestions?


Answers:
author: Alexis Robert
body: Hi [@Brian](/t5/user/viewprofilepage/user-id/3552513) ,

there is actually a setting to enable exactly this : you should have a look in your JSM project -\> Project Settings -\> Knowledge Base and then choose "Restricted" in the Vieweing permissions.

This way, all customers will have access to this Confluence space directly (with the URL mysite.atlassian.net/wiki)

They can only view pages and won't be able to comment or like pages (or edit anything obviously).

![Screenshot 2021-02-18 at 15.27.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/131105i7E8017E9D03AB83C/image-size/large?v=v2&px=999 "Screenshot 2021-02-18 at 15.27.54.png")

Let me know if this helps,

--Alexis


Tags: cloud

confluence-cloud

jira-service-management
Any help with plugin
Asked by Stanislav:

If there is a way to gather a feedback anonymous. Maybe even have a separate page where you can collect tham.


Answers:
author: Vero Rivas
body: Hi [@Stanislav](/t5/user/viewprofilepage/user-id/4204478)

Try, you can allow anonymous user to add comment for a specific project under "Project settings-\>Permission-\>Comments Permissions".

Cheers

comments: author: Stanislav
body: Hi

Is it good for confluence?

will try it tomorrow morning


Tags: confluence-server

server
handshake_failure
Asked by Strakhov Nikolai:

Hello!

We deployed integration between celoxis and Jira.

It worked fine, but started to get an error: "Received fatal alert: handshake_failure" while trying to send API calls to JIRA.

Nothig has changed in code.

What happened?

We use java-1.7.0-openjdk-1.7.0.211-2.6.17.1.el7_6.x86_64/jre, version 1.7.0_211

Please, help!


Answers:
author: Nic Brough -Adaptavist-
body: If you have not changed anything on the Celoxis side, then my best guess is that the SSL certificate that Celoxis is using has expired, and you'll need to install a new one.

comments: author: Strakhov Nikolai
body: Errors are on the JIRA side


author: Nic Brough -Adaptavist-
body: Not quite. The errors are being reported by Jira. That does not tell us the error is on the Jira side, it just says Jira has spotted the problem.

The normal working procedure in your API call here is:

1. Celoxis makes a call to a Jira system
2. Jira uses SSL, so it asks Celoxis for some encryption stuff
3. Jira matches that up with its own encryption stuff and says "ok, this is how we will talk" back to Celoxis
4. Celoxis can now talk to Jira

That's the "handshake" process. It's actually a lot more complex than that, but we only need to understand that basic overview to talk about the problem you're having.

The error message "handshake failure" means that step 3 in the handshake process failed. Jira was not able to match up Celoxis' encryption with what it is configured for.

This can happen when

1. Jira's encryption data or settings have been changed
2. Celoxis's encryption data or settings have been changed
3. Celoxis's encryption data has become invaliid because of a date expiring or a certificate revocation

Now, we can rule out point 1 easily - does your Jira Cloud system work when you visit it in your browser? I think you find it will. Which means the SSL on the Jira side is working fine.

This means the error is on the Celoxis side. If you've changed nothing yourself, then the most likely culprit is an expired certificate.


Tags: authentication

cloud

confluence-cloud

jira-cloud

rest-api
Trying to use an anchor so I can steer a user to a specific spot in my documentation pages
Asked by Bill OLeary:

I wanted to steer a user directly to a spot in my documentation

I added the anchor macro with the name latest_multi_var_multi_list

![confluence_anchor_screenshot.png](/t5/image/serverpage/image-id/131092i0A60069C4D8F2CE1/image-size/large?v=v2&px=999 "confluence_anchor_screenshot.png")

It seems pretty difficult to then create the URL for the anchor I inserted

I was hoping when I opened the doc as a user I would somehow be able to right click on that spot and copy the URL, but It turns out I have to know the URL of the page-name and know the anchor name and glue them together manually to create the URL ?

To do this I need to have the document open for editing so I can copy the anchor name...

Am I missing something here?


Answers:
author: Fabienne Gerhard
body: Hi [@Bill OLeary](/t5/user/viewprofilepage/user-id/626262)

for setting the anchor please read the instructions written [here](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#InsertLinksandAnchors-Linktoananchoronapage)

It depends on where you are linking from:

Anchor locationLink syntax for anchorExamples - you are right when you link from another page you have to insert page name first than anchor name in advanced field - in your example:  
***your page name*#latest_multi_var_multi_list**

|-------------------------|----------------------------------|------------------------------------------------------------------|
| Same page               | #anchor name                     | #bottom #important information                                   |
| Page in same space      | page name#anchor name            | My page#bottom My page#important information                     |
| Page in different space | `spacekey:page name#anchor name` | CONFCLOUD:My page#bottom CONFCLOUD:My page#important information |

comments: author: Bill OLeary
body: Fabienne, Thanks for the answer...

I think I wasn't clear enough, I am wanting to direct a **non-confluence** customer to this anchor, so it has to be the full URL of the myconfluence/page/anchor and that seems quite a chore to get right...

I'm always afraid that magic PAGE# will change on me too :)

I was hoping when I added the anchor I'd be able to somehow see it when browsing the myconfluence/page, right click on it and pick up the link to the actual URL


author: Fabienne Gerhard
body: Oh ok - but this can work too! Create the anchor link insert the somewhere (best would be on your personal space) - check out if it works by clicking - and copy it!

There you can find out the idea behind how the links in browser is created! I remember that that there is repetition of page name in link....


Tags: cloud

confluence-cloud
new member to a group using a email address that was already used before how do I change de #
Asked by Pato Duque:

Hello, everyone. I'm trying to add a member to an existing team using an email address that was used before in this team but now belongs to a diferente person. The problem is that when I add the email address, Trello automatically offers the user name (with the hash simbol) of the previous user as the only choice. I can\`t find any setting where this can be modified. The email address belongs to our institution and the new person in that post needs to use it for Trello. Can someone help?


Answers:
author: Matthew N
body: Hey Pato!

Have this user go to [www.trello.com/forgot](http://www.trello.com/forgot) and get a password reset email. Then, they can change the password, log into the account and go to [www.trello.com/my/account](http://www.trello.com/my/account) and update their name and username.

Alternatively, to start with a "clean slate", they can do a password reset and then delete their account at the bottom of the My Account page. Then once they confirm the deletion, they can create a new account with the same email address.

comments: author: Pato Duque
body: Thank you very much for your answer! I Will pass the information down right away. :) saved!


author: Matthew N
body: Hi Pato

Did this work out for this user?


author: Pato Duque
body: Yes it did. Thanks a lot Matthew.
coordinate list
Asked by kurata takashi:

Please inform me how to bring a achived list back to Board.

Best Regards,

Takashi KURATA


Answers:
author: Matthew N
body: Hi Kurata

You can access Trello's help center by visiting help.trello.com. The specific article you'll be looking for is located at <https://help.trello.com/article/795-archiving-and-deleting-cards> under
Card Sync
Asked by J.C. Schaumleffel:

Hi...looking to achieve two-way card syncing across boards and teams. Here's what I've run into so far:

* Tried Unito...doesn't sync checklists within cards
* Looked at Placker...pricing is beyond me as a single user

So, I'm down to looking at CardSync for Teams. Pricing doesn't look terrible at all, however, it only works with team boards (won't work with personal boards) and doesn't look like it will sync across multiple teams in one account.

My setup is as follows: I have personal boards for personal items and then I set up a team for my farm and another for work. This seems to help with visually stretching out the overall organization.

I want to achieve the following: Plan/manage in each board and team. Then have a "Main Planner" board to which I can copy cards into from the various boards/teams and create a master schedule from the various entities thus creating a comprehensive workflow view of personal, work, and farm projects. I want the cards to dynamically sync both ways.

Any ideas??? I'm open to anything...even restructuring if necessary. My main issue is that I want to see a comprehensive workflow/schedule in one board from the main personal, work, and farm aspects and I've yet to be able to achieve that in a meaningful way. Yes, I've copied cards to a main planning board, but changes in those cards do not sync thus creating a "loss" of info issue.

FYI, I'm new to Trello so any guidance is much appreciated. Thanks for all of your help!


Answers:
author: Qasim
body: Hi [@J.C. Schaumleffel](/t5/user/viewprofilepage/user-id/1183871)

I wanted to let you know we've updated Unito to include checklist syncs within the cards. So it should work fine now! We have a resource on the procedure for setting up a master board in Trello that you may find helpful.

How to Create a Master Board in Trello (Webinar/Tutorial):

[http://bit.ly/2OB4oIa](http://bit.ly/2OB4oIa?)

I hope you find this useful. Let me know if you have any questions, or need any further help.

Best,

Unito


author: Matthew N
body: Hey JC

Aside from those that you mentioned, you can have a look at [Card Sync Green](https://green.cardsync.xyz/). This is free for up to 10 sync sources. It works by adding @cardsyncgreen to each of your boards, and have a card with the same name on each board. Then you add the cardsyncgreen member to the card, and it will match those two.

comments: author: J.C. Schaumleffel
body: Thanks for the suggestion Matthew. After testing it, I find that it works on an "interstate" basis between boards AND teams...exactly what I was after. My only issue might be the 10 sync sources (20 total cards) limitation for free service. I'd be OK with being a paying customer to access more syncing however the current entry rate of $19/month is going to put a halt to that. I'll just be diligent on what gets synced.

The Card Sync for Teams has a much more attractive pricing structure. Might see about taking all my personal boards to a team status and use Card Sync for Teams due to the fact the Teams version of Card Sync will not work with the personal boards.

Much appreciated!


Tags: card

dynamic

sync

workflow
Is it possible to add multiple bitbucket commits to a card at the same time?
Asked by Paul Hunnisett:

In the Bitbucket "Power-Up" the option to "Attach recent commits" suggests I can attach more than commit at a time, but, in practice, I can't see any way of doing that. Is it possible? If not, could it be added?


Answers:
author: Marta Galofre de Alos
body: Hi Paul,

Marta here, from Trello Support.

You should be able to add as many commits as you want. They're just regular URL attachments, but you have to do them one at a time.

Please contact us at trello.com/contact in case you're having issues with this and we'll be glad to take a closer look!

Cheers,

Marta
Trello - Problem with add Attachments in comments whem Team Member
Asked by Fl?vio Silveira:

**Here is my problem**   
I have an user that is a Team member, but he is not a Board Member.  
I want him to just see and comment in cards in a specific board.  

Everything is fine with one exception:  
In the comment text area, the link to add attachments is not visible.  

**Commenting Permissions is set to Team members.
===========================================
Attachments
===========================================
Comment box while a board member**   
![comment box when a board member.png](/t5/image/serverpage/image-id/15367i10B52E2EE083D6E5/image-size/large?v=v2&px=999 "comment box when a board member.png")

**Comment box while not a board member** ![comment box when not a board member.png](/t5/image/serverpage/image-id/15368i1F3A12EED6567639/image-size/large?v=v2&px=999 "comment box when not a board member.png")

**Permissions**

![Permissions.png](/t5/image/serverpage/image-id/15369i1B6566B55399B4A5/image-size/large?v=v2&px=999 "Permissions.png")  


Answers:
author: crystali
body: Hey Fl?vio,  

Happy to help!  

This one is a bit tricky as adding an attachment to a card, even via comment, qualifies as editing that card, which a user can only do as a member of the board. You can absolutely set this board to receive comments from non-board members, but non-board members won't be able to add attachments unless the board is completely public.   

Unfortunately, we don't currently have a workaround for this type of configuration. If it's important that this user have the ability to add attachments, it may be worthwhile to add them as a board member with explicit instructions to comment only, not to manually edit the card. That may work in this case!  

Let us know if you have any other questions we can help answer for you!

comments: author: Fl?vio Silveira
body: Thank you Crystal,  
unfortunately in Brazil people do not work very well with limits.  

If they have a chance to do something that is not allowed using another way, they will do.

Thank you anyway.


author: Albert
body: Hi [@crystali](/t5/user/viewprofilepage/user-id/1187628),

What do you mean "unless the board is completely public"? How could we set board COMPLETELY public? I have set the Commenting Permission as public, but the public user has no attachment icon seen in card. I use my board as issue reporting, so letting users (without joining board as member) add comments with screenshots is necessary.

Thanks in advance for your guidance.

Best,