youngmon/atlassian-qna huggingface dataset:
Trello links open in new app window Mac and windows
Asked by Micael Bolognini:

I get my tasks over mail, messages etc. when I click them and have the Trello window open , the link opens another window. next link open another window ... in the end of the day I have like 20 windows.

I would like to know how I can get the app to open the links in the already open window.


Answers:
author: Renato Fagaraz
body: Hi, Micael!  

To better understand your situation, could you please clarify a few details about your workflow?

1. Are you using the Trello desktop app, the mobile app, or accessing Trello through a web browser?
2. When you mention that you receive tasks via mail or messages, are these Trello card links that you're clicking on, or are you opening Trello first and then clicking on links within the cards?
3. If you're using a web browser, could you let me know which one you're using (e.g., Chrome, Firefox, Safari, etc.)?

Once I have a clearer picture of your setup, I can provide more tailored suggestions. However, there is a workaround that might work for you which I'm using in Trello as well as other applications. When you open a new link, if you **hold alt on Windows or Command on Mac** , apps will sometimes interpret this as a request to open the link on a new tab instead of a new window.  

<br />

Hopefully that'll work, just let me know!


Tags: app

application-link

cloud

mac
What are the best practices for integrating custom software development solutions with Atlassian too
Asked by Harry Willson:

I'm working on a custom [software development](https://pixelfield.co.uk/) project that involves integrating with Atlassian tools like Jira, Confluence, and Bitbucket to improve project management and team collaboration. I'm interested in learning about best practices for effectively integrating these custom software development solutions with Atlassian's suite of tools. How can I ensure that the integration enhances workflow efficiency, maintains data consistency, and provides a seamless user experience? Any advice on managing custom integrations, handling updates, and optimizing performance would be greatly appreciated.


Answers:
author: Austin
body: Hey [@Harry Willson](/t5/user/viewprofilepage/user-id/5572509) Thanks for reaching out. [developer.atlassian.com](http://developer.atlassian.com) is the best place to start building on the Atlassian Platform! There is also a separate community specifically for developers: [https://community.developer.atlassian.com/.](https://community.developer.atlassian.com/) I recommend browsing this community as well. Some questions you have may already be answered there.   

We hope this helps. Please let us know if you have any other questions or if we can assist with anything else.   

<br />


Tags: cloud

trello-cloud
How to important contact details into Trello?
Asked by Monica Mehmi:

I have brought Power up import for Trello to be able to import big lists of data, however, it only allows me to upload name and then start date. I need to add name, email address and number. How is this done so I don't have to individually add each cards contact details.


Answers:
author: Alberto Est?vez
body: Hi Monica. Alberto from [Crmble](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa) here. Thank you for reaching out and sharing your thoughts and needs with the community. As [@Jan Gebauer](/t5/user/viewprofilepage/user-id/5571717) has pointed out, you can use the [Import Power-Up](https://www.bluecatreports.com/imports/) from our good friends at Blue Cat to import a CSV file and populate so your Trello board with new cards in a breeze. You can map the CSV source file columns with [Custom Fields](https://support.atlassian.com/trello/docs/using-custom-fields/) you can add to your Trello board (only available from Standard paid plan on). This way you will end up with information not only in your Card Title and Description field, but also with contact details in your predefined Custom fields. This is a great way to store data in an organised and consistent way. If you at some point you would like to go a step further in terms of Contact Management with Trello, I would suggest you to look into our [CRM Power-Up](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa). You can also watch our [Crmble Bites short videos](https://www.youtube.com/watch?v=5ahgUvz36sU&list=PLt3-JQyiZbht1CH7flVqCy8GHDo9wXcPX) to get a sense for what value Crmble adds used on top of Trello.  
Hope this information was helpful.  
Cheers


author: Jan Gebauer
body: What PowerUp did you get, please? Was it the Import to Trello (CSV-free) by Blue Dasher? If so, it seems like they don't allow the user to add fields.

Import to Trello by Blue Cat (CSV, Excel) by Blue Cat might be able to do this, if you have the data in a CSV form or as an Excel spreadsheet.


Tags: cloud

trello-cloud
How to make week in calendar view from Sunday to Thursday
Asked by Ramy Rashad:

I chose language as English US to make First day of the week to be Sunday.

In the calendar view it shows now Sunday the first day, but the Working week is still (highlighted in white not grey) from Monday to Friday


Answers:
author: Theodoro Reato
body: Hi Ramy,

Welcome to the community,

At this moment it's not possible to choose the workdays, it'll consider Monday to Friday in any timezone. While this exact functionality isn't currently available in Trello, you aren't alone in wanting this as we have had other users interested in this as well. With that in mind, I've added you as a "+1" to our existing suggestion, which you can access here: [TRELLO-625](https://jira.atlassian.com/browse/TRELLO-625)

I recommend watching the JAC ticket to receive notifications, you can interact directly with the developers commenting on the ticket.

You can check more information on our Implementation of New Features Policy: \[New Features Policy\|<https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>\].

Have a great day.


Tags: cloud

trello-cloud
How to shorten the undo delete bar.
Asked by FatherWinter:

I use Trello on my pixel 8a and synch to my PC. I have a checklist. When I select an item to delete, the trashcan icon is on a bar above the keyboard. When I click the trashcan icon a black bar appears in the same location with "item deleted" and "undo". It stays there for approximately two minutes. It stops me from deleting other items on the list until it goes away. Question 1: is this part of Trello or Android? Question 2: if part of Trello, can I shorten the time it is displayed (covering the trashcan icon)? I have screen shots. Why don't I get the trashcan icon (at the end of the line for that item) for each item like I used to?![Screenshot_20240820-084625.png](https://community.atlassian.com/t5/image/serverpage/image-id/342765i28ECAA607D1C8329/image-size/large?v=v2&px=999 "Screenshot_20240820-084625.png")![Screenshot_20240820-084532.png](https://community.atlassian.com/t5/image/serverpage/image-id/342766iAE26CEFD5294B963/image-size/large?v=v2&px=999 "Screenshot_20240820-084532.png")


Answers:
author: Carolina Lopez
body: Hi FatherWinter!

I tested it on my end, and the banner stays for a few seconds. Would you mind trying the steps in the following document to troubleshoot?  
[Troubleshooting for the Android app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/)  

Let us know if this helps.


Tags: cloud

trello-cloud
Can not open cards when cash is cleared
Asked by Sierra:

Hi,

I can not open my cards. I have cleared my cash.


Answers:
author: Austin
body: Hey Sierra,  

Thanks for your post. Can you share more about what you see when you try to open the cards? If you haven't already please try logging out and logging back in as well to help troubleshoot the issue. Thanks!


Tags: cloud

trello-cloud
Export Custom Fields into Excel
Asked by Chris Gray:

I want to export the data in each Customer Field per card into an Excel file. Can it be done?


Answers:
author: Grettel Perez
body: Hello, you have to create a filter, and there add the fields you need to export.

Then you go to the applications button and click on export to excel.

![Captura de pantalla 2024-08-20 125826.png](https://community.atlassian.com/t5/image/serverpage/image-id/342780i39A2BAD7E7762F40/image-size/large?v=v2&px=999 "Captura de pantalla 2024-08-20 125826.png")


Tags: cloud

trello-cloud
Access JPD projects in miro Planner app
Asked by Peter James:

Hi

I'd love to use the Mira Planner app (program board) to help me plan my JPD project but none of my JPD projects show up in the planner list. I can see the various tickets if I use the jira cards app, which is good but I want to move things between my kanban columns in miro and have that link through to the actual jira project too.

Is this possible in some other way?


Answers:
author: Hermance NDounga
body: Hi Peter !

After talking with the Miro team, I understand what's the issue here :

the [Planner](https://help.miro.com/hc/en-us/articles/10648975837970-Planner)app works with **boards** and **sprints,**which are two concepts that do not exist in Jira Product Discovery, as they relates to delivery items.

So in order to use the Planner app, you'd need to create delivery items for your ideas (epics and stories in Jira Software, that you can create directly from the tab "Delivery" of each idea, and those delivery items will be visible on the planner app

Best Regards,  
Hermance  
Product Manager @ Jira Product Discovery


author: Hermance NDounga
body: Hi Peter!

Thanks for flagging it, we will investigate directly with the Miro team and keep you posted as soon as we have something to share ??

Best,

Hermance
Adding a user as administrator
Asked by Yael Geffen:

Hi,

I've tried to add a user as an administrator to my product discovery dashboard, but this is the error I see. Do you know what I have to do to enable it?

![Jira Product.png](https://community.atlassian.com/t5/image/serverpage/image-id/292920iC02C86DC5F215715/image-size/large?v=v2&px=999 "Jira Product.png")


Answers:
author: Becky Murray
body: You would go to administration, find your user, open the user and you will see the programs they have access to or have a license to. You would want to pick Jira product discovery.

![Access.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/293009i9496CE399EC28B8D/image-dimensions/208x289?v=v2 "Access.jpg")


author: Rohan Swami
body: hi [@Yael Geffen](/t5/user/viewprofilepage/user-id/5310852) . As [@Adriana Dom?nguez Eguiarte](/t5/user/viewprofilepage/user-id/5340268) says below, the user doesn't have a license for Jira Product Discovery so they can not be made an admin. A site admin needs to give this user a license before they can be made a Project Administrator or Creator.

comments: author: Yael Geffen
body: How do I assign her a license?


author: Rohan Swami
body: [@Yael Geffen](/t5/user/viewprofilepage/user-id/5310852) A site admin needs to do the following. Go to:

1. in the 9 dot menu in the top left select Administration
2. Select Directory
3. Select the user
4. Select Grant access, and choose Jira Product Discovery as the product to grant access to.


author: Adriana Dom?nguez Eguiarte
body: I think the problem is, that you have to previously assign this person a Jira Product Discovery license, as it is needed to give her a role as a Creator or Administrator.

comments: author: Yael Geffen
body: How do I assign her a license?
Enabling others to edit
Asked by Damon:

Hi all

<br />

We have around 90 people in our business. Of the 90 there are 4 in the product team. We have given Creator access to the 4 in the product team. We're trying to encourage everyone in the business to contribute to the boards in Jira Product Discovery. When they do, they create an idea. When they submit the idea, they cannot edit it? Why is this? Seems like a really poor experience and makes the product team look awful...

Settings are shown below. Please help!

![users.png](https://community.atlassian.com/t5/image/serverpage/image-id/291559i7A90FBF23572105C/image-size/large?v=v2&px=999 "users.png")![project-access.png](https://community.atlassian.com/t5/image/serverpage/image-id/291560i88342DCA6E9CD813/image-size/large?v=v2&px=999 "project-access.png")


Answers:
author: Tanguy Crusson
body: Hi, that is correct: only creators can edit ideas today.

The ability for contributors to submit ideas is like using a form: you enter details, then you submit it.

comments: author: Andreas Safar
body: Maybe the requestor (as a contributor) gets the ability to edit the description of own ideas. If needed, only until the idea is in an "open" StatusCategory. Later the comments field should be used to keep track of the original request within the description field
What is the access level/ permissions required to create a project in Jira Product Discovery?
Asked by Deepanshu Natani:

Is there any specific role/ access level required to be able to create a project in Jira Product Discovery?

Can a person who is not a Jira admin can create a project in Jira Product Discovery?

The use case is we want to limit the number of users who can create projects in Jira Product Discovery.


Answers:
author: Yatika Manchanda
body: [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) Please check if the **Create team-managed projects** permission is enabled for "public". If this is enabled, then non admin users will also be able to create projects in Jira Product Discovery.

Here is a document which explains how you can disable this permission: <https://confluence.atlassian.com/jirakb/disable-team-managed-projects-in-jira-cloud-1115664013.html>


author: Mayur Jadhav
body: Hi [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) ,

As its a part of Jira Family, If you have access to Jira Administration you can create Jira Software, Jira Service Management and Jira Product Discovery projects.

If you login and navigate to Products --\> Product Access --\> Administration access. You won't see the Jira Product Discovery, JSW, JSM listed there. If a group is added to Jira Administration then that group will get Jira Admin permission and able to create a projects like JSW, JSM and JPD.

comments: author: Deepanshu Natani
body: Hi [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135)

Thanks for your reply. In our case, one user who doesn't have admin access was able to create a new project in Jira Product Discovery.

He is a part of the group "jira-product-discovery-users" but not a part of any admin groups.
Can I build a Jira app for JPD?
Asked by Stavros_Rougas_EasyApps:

I love the tool and as a founder of [Easy Apps](https://marketplace.atlassian.com/vendors/1222622/easy-apps) we develop apps on the Atlassian Marketplace.

I bet I'm not the only one who would like to build features for JPD.

Share your ideas.


Answers:
author: Ronald Borman
body: I'm interested in JPD apps from a technological perspective but see some roadblocks/challenges:

* there are no JPD specific Forge modules and general Jira modules in a JPD project don't seem to be supported for now (and not on a public roadmap either);
* there is no JPD specific REST API (though you could use the JSW one but without JPD specific functionality);
* Forge app users do not have JPD api.asApp project permissions yet (see [https://ecosystem.atlassian.net/browse/FRGE-1284)](https://ecosystem.atlassian.net/browse/FRGE-1284).

Directly extending a JPD project don't seem to be possible for the moment. Potentially you could extend a JSW or Confluence project and then use GraphQL to retrieve some JPD specific functionality (Insights in particular). But besides a partially relevant example in a Bitbucket repository there seems to be no documentation and I haven't tried it myself. Moreover with Custom UI there is no requestGraph functionality on the Bridge.
Display sum of numeric field in Roadmap View
Asked by James Conway:

The list view (e.g. Delivery Status) allows you to sum numeric fields so you can get a value per grouping. However as far as I can tell I cannot group by Project Start / Project Target.

![Screenshot 2023-11-03 091233.png](https://community.atlassian.com/t5/image/serverpage/image-id/289936iBD6F80F1BAA3F319/image-size/large?v=v2&px=999 "Screenshot 2023-11-03 091233.png")

The Timeline (e.g. Product Timeline) and Board (e.g. Product Roadmap) views allow you to see the Project Start / Target or Roadmap columns, however you do not appear to be able to show sums of numeric field per grouping / cell. It only counts number of ideas

(Mockups of what I am looking for...)

![Screenshot 2023-11-03 091419.png](https://community.atlassian.com/t5/image/serverpage/image-id/289939iCF9643C0B1FFFF14/image-size/large?v=v2&px=999 "Screenshot 2023-11-03 091419.png")![Screenshot 2023-11-03 091553.png](https://community.atlassian.com/t5/image/serverpage/image-id/289941iE0E9A5249FD97DDB/image-size/large?v=v2&px=999 "Screenshot 2023-11-03 091553.png")

The only workaround I can see for now is to use a multi-select field for each quarter, then use a list view, but having this sum on the board / timeline view would be preferable to support our team transitioning from Productboard.

Are there any other options or approaches available?


Answers:
author: Shaun Jeavons
body: Good afternoon - you're one step ahead of me, how did you even sum the Linked Epic Points (assuming this is a Custom Field on the Epic) in a Idea Custom Field the first place?

My regular JIRA Cloud automation methods don't work (lookup linked Issues or join via JQL as it doesn't seem to be able to read values from within the Epic Fields in the same way unless I'm missing something very obvious!)

Asked my question [here](https://community.atlassian.com/t5/Jira-Product-Discovery-questions/How-to-build-automation-to-Sum-a-Field-from-linked-EPICs-into-a/qaq-p/2684498) too

comments: author: James Conway
body: My epic points were a custom field on the JPD idea i'm afraid
Add attachment in ide creation form
Asked by Adam Gustafsson:

Hi,

It does not seem possible to add an attachment directly in the idea creation form? It seems it's only possible to do in the issue view after the idea has been created. This is not very straight forwards since some of our contributors would like to add attachments directly when submitting the idea. Is this planned to change in the future? :)

Thanks!


Answers:
author: Nick H
body: Hi [@Adam Gustafsson](/t5/user/viewprofilepage/user-id/5057912) ,

As Hermance mentioned, it's not currently possible to add an attachment at idea creation. In the meantime, we have opened a feature request for this functionality.

JPD feature requests are internal at this time and not publicly available, but we do update through Community regularly like with this [most recent update to JPD](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Introducing-new-automation-templates-for-Jira-Product-Discovery/ba-p/2504036).


author: Hermance NDounga
body: Hi Adam, It's not possible at the moment but that's definitely an improvement we will explore.

Cheers,  
Hermance  
Product Manager @ Jira Product Discovery

comments: author: Marina Rambo
body: I would also be interested in this feature.


author: Jeff Maciorowski
body: I would like this feature as well. It is a big part of our process and its odd to not make it available during the idea creation.


author: Karla Garcia
body: Hi [@Nick H](/t5/user/viewprofilepage/user-id/2540930) and [@Hermance NDounga](/t5/user/viewprofilepage/user-id/430755),

Any updates about this feature?

Attachment is a very basic field when we create an issue. When we talk about product, customers and contributors wants to add images, videos, screenshots to demonstrate de idea/issue they are referring to.

This also makes our product team way more efficient.

Otherwise, the Product board is not really useful to some teams reality.  

Thanks,  
Karla.-

comments: author: Nick H
body: Hi [@Karla Garcia](/t5/user/viewprofilepage/user-id/4947790) ,

No updates on this feature request at the moment, nor an ETA on when this will be released.

In the meantime the workaround is adding the attachment(s) after the idea is created. We know it's not ideal since it's an additional step, but contributors can add attachments to ideas even if they do not have create permission.
Is there an ETA on the Stakeholder functionality?
Asked by Jeremy Winchell:

I can't seem to find anything when searching the community. Is there a GA date on when sharing with External Stakeholders will be available? It is something we are looking to leverage.

Thanks,

Jeremy Winchell


Answers:
author: Amina Bouabdallah
body: Hi Jeremy!

Thank you for following up. We will be adding more customers to the early access of stakeholder functionality next week! If you have left in-product feedback to participate or responded to the in-app message we sent, then we are set for unlocking the feature for you to try starting next week. If not, then it would be great if you could leave feedback in the product using the "*Give Feedback*" button at the bottom left of your screen in JPD!

Best,

Amina


author: Amina Bouabdallah
body: Hi Jeremy! please leave us in-product feedback using the "Give Feedback" button in JPD to let us know you want to enroll in the private early access of the stakeholder sharing functionality. We will receive it and ask to book time with you to go over your pain points and enable it.

Thank you :)

comments: author: Jeremy Winchell
body: Thanks [@Amina Bouabdallah](/t5/user/viewprofilepage/user-id/5343033) , I will go ahead and submit that today. I saw that post and figured I had already missed the deadlined.

Jeremy


author: Jeremy Winchell
body: Hi [@Amina Bouabdallah](/t5/user/viewprofilepage/user-id/5343033)

How soon should I expect to hear back after submitting the feedback idea? It has been a few weeks since I submitted the item. Its not a rush, just setting my own expectations and those of our leadership team.

Thanks,

Jeremy Winchell


author: Summer Hogan
body: Hi [@Jeremy Winchell](/t5/user/viewprofilepage/user-id/5190675) - There is an article for inviting people to your Jira Product Discovery project [here](https://support.atlassian.com/jira-product-discovery/docs/invite-people-to-your-jira-product-discovery-project/) that will hopefully help you. If you scroll down to "Other ways to invite users" it looks like you can invite contractors or clients who need fast access. Please be advised that you must be an admin to invite users and any new accounts created via the invite link are granted default product access.

comments: author: Jeremy Winchell
body: Thanks for the reply [@Summer Hogan](/t5/user/viewprofilepage/user-id/4193903) . We are looking for the Stakeholder access as we want to open up our ideas board and roadmap to our customers.

Jeremy


author: Jens Schumacher - Released_so
body: Hi [@Jeremy Winchell](/t5/user/viewprofilepage/user-id/5190675), we are building an app to enable sharing of roadmaps with your customers. It's still early and we are only opening the private beta this week, but would love to get your input: <https://community.atlassian.com/t5/Jira-Product-Discovery/Cross-project-boards-and-anonymous-access/td-p/2526205>

comments: author: Jeremy Winchell
body: Hi [@Jens Schumacher - Released_so](/t5/user/viewprofilepage/user-id/3653468) - I saw that post and had added it to my list of solutions to check out.