youngmon/atlassian-qna huggingface dataset:
Will the body work after the completion of the license in Russia from October 31?
Asked by ???? ???????:

Will my entire workspace and whiteboards remain and will I be able to work further in the future when my license in Russia is revoked?


Answers:
author: Alex W
body: Hi [@???? ???????](/t5/user/viewprofilepage/user-id/5049080) - please read through [Atlassian stands with Ukraine](https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine). We are winding down our Russian and Belarusian business completely from October 31, 2022.

If you want further information on how this affects you, please raise a ticket with our Advocates team at <https://trello.com/contact>

Make sure that when you do this, you set the 'What can we help you with?' field to **Billing**.

comments: author: ???? ???????
body: Thanks for the reply. But I just didn't understand one thing. Will my account be deleted and all the boards and workspaces too?
Can you allocate tasks to people with no Trello account?
Asked by Will Gillo:

Hi,

Im totally new to this so bear with.

I've got tasks that I want people to do, other contractors etc who I don't want to be able to access my Trello or boards or whatever. Can I make people and allocate tasks to them, but them not be involved in my Trello life?

Hope that makes sense, thanks in advance,

Will


Answers:
author: Max Rozen
body: There's no way to do this natively within Trello, but there are power-ups to handle this, like Tiny Power-Ups' External Share: <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>


author: mustafa sener _Hipporello_
body: Hi,

There is no way to do this in Trello itself. However, you can use Hipporello Apps powerup for this purpose. We have Trello card share application. With this ready to use application you can do this. Also, you can customize this application or build a new one according to your needs. Please check it from <https://www.hipporello.com/apps/trello-card-share>


Tags: user
How do I downgrade my plan back to FREE?
Asked by cgoneal:

Anyone know how to downgrade plan back to FREE?


Answers:
author: Melo
body: Hi [@cgoneal](/t5/user/viewprofilepage/user-id/4996456)

Welcome to the community!

You need to go to settings\>billing and then cancel or change your plan.

You can find more information at:<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

I hope that helps.

Cheers,

Melo
Why doesn't a button appear in the android app?
Asked by matt.mangel:

I created a button inside a card that must be pressed as part of the overall workflow of the card. The intent is to access the card from a mobile device and be able to press the button to advance the workflow. On my mobile, with my admin-level permissions, the button appears and functions properly. From a member profile, the button is not there, nor is the "Automation" title. Why is this the case, and can I do anything to change it?


Answers:
author: Lara
body: Hi Matt,

Thanks for reaching out!

Could you please confirm that the other board member has the right permissions (i.e. they are not an Observer, and that you have clicked 'Shared with Workspace')?

![Image 2022-10-18 at 3.17.45 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/221247iC920D0DF91B4DE06/image-dimensions/496x148?v=v2 "Image 2022-10-18 at 3.17.45 pm.png")

Lara  
The Trello Team


Tags: android

button

jira-mobile-apps
Start date with time, due date with time
Asked by Julia Lords:

Hello again,  
We have upgraded to Premium and are still encountering some troubles.  

I am using the Calendar View to see the availability of three team members for appointments that (usually) span two hours each. The typical blocks of time are 0800-1000, 1000-1200, 1200-1400, 1400-1600, 1600-1800 etc. My goal is to be able to easily see the availability of each team member for an appointment within those time frames on any particular day within the week, so I can schedule the first available member.  

I can view all three of the members' boards simultaneously with the calendar view using the filter (thank you Trello), but cannot seem to figure out how to set the start time of the already scheduled appointments using the website rather than the mobile app.  

I hope this description makes sense. Please let me know if you need clarification.  
Assistance would be greatly appreciated.


Answers:
author: Alex W
body: Hey [@Julia Lords](/t5/user/viewprofilepage/user-id/4985327) - you've actually stumbled upon an interesting quirk of Trello here where you can set a Start Time on mobile but not on the web or desktop apps.

I've added your question as a +1 to the feature request we have open to fix this.

comments: author: Julia Lords
body: Thank you so much.


author: RWH
body: yes add me as a plus one too! this is so strange.


author: G?ksu Haktan?r
body: Hello, I still encounter this problem. Can we now add start time on desktop? Thank you


author: Jake Scott-Hodes
body: [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170)I, too, would love to be able to set start times in on the web.

More specifically, I'd love to be able to actually **see** the start times, since I know I can set the start times using butler automations.

Can you give us an idea of when this might be possible, or even perhaps why this is a quirk of Trello in the first place? Does it conflict with some other features?

Thanks!


author: Violetta Chernobuk
body: Hi [@Julia Lords](/t5/user/viewprofilepage/user-id/4985327)   

It's Violetta from Planyway:)

While it's not possible in the web version on Trello, you can use [Planyway calendar](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) for it as it visualizes both start and due date even on the free plan.

comments: author: Julia Lords
body: Thank you, I will definitely look in to that.


author: Allan Silva
body: Hello [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170). Do you have an estimate for this implementation?


Tags: calendar

due-date

start-date

time
Can a received Outlook Email create a card in Trello?
Asked by Scott Batts:

From website, customer submits a "Request a Quote." When Outlook receives this email, can Trello be notified and create a card?


Answers:
author: Christl_Email for Trello
body: Hi [@Scott Batts](/t5/user/viewprofilepage/user-id/5048928) ?

Welcome to the community!

We recently wrote an article about different ways to turn your Outlook emails into Trello cards. Check it out [here](https://www.sendboard.com/blog/outlook-email-add-in-for-trello-alternatives).

Hope that helps!


author: Alex W
body: Hey [@Scott Batts](/t5/user/viewprofilepage/user-id/5048928) - welcome to the Community!

If you forward these emails to Trello, you can create cards with them. You can learn how to create cards via email here: <https://support.atlassian.com/trello/docs/creating-cards-by-email/>
Setting fields if the rule hasn't already been done
Asked by Danielle Vautier:

I have an automation that when a card is in a certain column a custom start date is set to now() and a blank checklist is added.

If this card gets moved back into this column later in time, I don't want those fields to be updated / added again but I can't see how to set this.


Answers:
author: Jimi Wikman
body: Off the top of my head you need some data that tells you that the action has occurred and you can do that with a label for example, but that is a bit tricky since it is easy to remove. Another can be a custom field that is not shown, but that is a bit wasteful to add checkboxes for this alone...
In Trello Same user in 2 workspaces are billed twices?
Asked by Rudj Todaro:

If we have multiple workspaces and some of us are working in multiple boards cros multiple workspaces, will we pay multiple times for the same user?  
ex: 12? x mounth x workspaces for heach user?


Answers:
author: Suzie M
body: Hi Rudj,

Welcome to Community!

Correct, you are charged monthly or yearly based on the number of members within a specific workspace. So if you have two or more different workspaces that share some of the same members and would like Standard/Premium for both or more workspaces, you will end up paying twice or more for these Workspace members.

What we would recommend is to use a single workspace for your subscription and to associate all of your boards with that workspace. Then, using the Collections feature, organise your boards into various groups.

The following articles should help with the transition:  
\* [Changing the Workspace to which a board belongs](https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/)  
\* [Creating collections for Premium](https://support.atlassian.com/trello/docs/creating-collections-for-premium-workspaces/)

That said, we have Trello Enterprise, which is geared towards large organisations that need to manage multiple Workspaces. The billing is simplified, and you are billed once per user, no matter how many Workspaces those users are members of. You can learn more here: <https://trello.com/enterprise>.

Let us know if we can be of any more help!

Sincerely,   
Suzie.
???????????????????????????
Asked by Atsushi Matsumura:

<https://support.atlassian.com/ja/trello/docs/creating-cards-by-email/>

??????????????????????????????????????????????????@?????????????????????????????????


Answers:
author: milynnus
body: [@Atsushi Matsumura](/t5/user/viewprofilepage/user-id/5048523)

You probably have to add a automation to remove all members.

comments: author: Atsushi Matsumura
body: Thanks for answering.

I see that there is no way to do this without adding members.

I will try the automation method.
Hello can i ask how to turn some of the chat microsoft teams into the card in Trello?
Asked by Muhammad Aqiff bin Jamaludin:

I want to turn some of the chat into trello card


Answers:
author: Alex W
body: Hey [@Muhammad Aqiff bin Jamaludin](/t5/user/viewprofilepage/user-id/5048492) - welcome to the Community!

I'm not sure what you mean by this. Can you elaborate on what you're trying to do?

Can you also have a read through this help doc to see if it helps you? <https://support.atlassian.com/trello/docs/the-trello-app-for-microsoft-teams/>
How to share butler Card Buttons
Asked by Laurent Lacoste:

Hi,

On my boardI have created some buttons thanks to butler automation.

But other members of the board cannot see those buttons on cards.

How can I make them visible for everyone?

Thanks


Answers:
author: Laurent Lacoste
body: works after checked this option : <https://prnt.sc/4wwXJUSKmohq>

comments: author: LaureRBD
body: Thank you


author: Dominik Steinhauer
body: Does this allow guests to use them too?


author: Laurent Lacoste
body: I think they have to be invited on the board first.

test it ;-)


author: Dominik Steinhauer
body: They are added to the board as guests. I do not want to add them as Workspace Members as then I would get billed for them.


author: Andrew Perry
body: Whoops, I accidentally gave an answer when I meant to ask for further help.  

I have seven card buttons I made for a board, and when I click "Share With Workspace" the other members went from being able to see NONE of the buttons to seeing TWO of the buttons, apparently randomly selected from the list of seven. Can anyone help? I spent so much time building this workflow and it all hinges on everyone being able to see all the card buttons. Note: Each board has a separate set of card buttons enabled on only that board.


author: Andrew Perry
body: I have seven card buttons I made for a board, and when I click "Share With Workspace" the other members went from being able to see NONE of the buttons to seeing TWO of the buttons, apparently randomly selected from the list of seven. Can anyone help? I spent so much time building this workflow and it all hinges on everyone being able to see all the card buttons. Note: Each board has a separate set of card buttons enabled on only that board.
Bamboo 4.2.1 reports unknown version in UPM
Asked by Kevin Loveland:

I recently upgraded from 4.1 to 4.2.1 and the UPM now reports:

This version of Bamboo is unknown to the plugin information server. It may be too new to appear, or it may be some type of non-standard build. No plugins can be found for unknown product versions.

and

The base URL configuration of your instance is inconsistent with the URL in your browser. This may prevent many operations on this page from working correctly. See the UPM documentation for more details about this error.

This was working fine in Bamboo 4.1 and no other changes were made.

Is this a known problem and what is the cause?


Answers:
author: ArmenA
body: Hi Kevin,

Thanks for the question.

1. What [version of UPM](https://marketplace.atlassian.com/plugins/com.atlassian.upm.atlassian-universal-plugin-manager-plugin) are you using? If it is an old version, can you please upgrade your UPM and see if that helps?
2. Please make sure that the request URL (the URL that you are using from your web browser) matches the Base URL (Administration -\> General Configuration page) of your Bamboo server.
3. If you are still experiencing issues, please open a [support ticket](https://support.atlassian.com) and provide your [Bamboo server logs](https://confluence.atlassian.com/display/BAMBOO/Logging+in+Bamboo) for further investigaton.

<br />

Cheers,  
Armen


Tags: upgrade
Bamboo .NET In a Nutshell
Asked by Paul Cherepanov:

Well, I believe, I'm performing a very typical setup. There's a Mercurial repository here, a staging server there, and there's also a production server somewhere.

I'd like to build the repository on every commit and automatically deploy the update to the staging environment. I will manually trigger the production build to produce downloadable deployment packages sometimes.

Could you please point me to an article covering such basic things or finally write it for all the beginners -- the potential customers of your product :)

It would be great to support the article with some examples on choosing the right build strategy, automatic versioning and the like.


Answers:
author: Daniel Borcherding
body: It sounds like you are looking to configure a plan. We have a document on the basic concepts surrounding this issue available below.

<https://confluence.atlassian.com/display/BAMBOO/Configuring+plans>

Basically you are going to create a new plan from your bamboo. From this dialog you will be able to select If you want to create new project to associate with this plan. You will also be able to select the type of repository and authentication method that you use to connect to it.

Scrolling further down the page you will see a drop down for build strategy. This drop down should allow you to specify the build to kick off on on every commit of that repository.

The next page presents you with the ability to add a series of tasks. I am not entirely sure what steps you have to take to deploy your product, but there are a number of tasks that you can configure to trigger at every commit. You can use the Maven or Ant to handle your versioning, but Bamboo also keeps track of the number of times it has run a given plan.

Finally we have an extensive Knowledge Base available at the URL below.

<https://confluence.atlassian.com/display/BAMBOO/Bamboo+Documentation+Home>

comments: author: Paul Cherepanov
body: That's what I expected.. They think their docs are great. Apparantly they aren't. Are you lobbying interests of your "partnters" by doing that? I would say, what you pointed me to is not a documentation information wise. It's easy to figure out everything contained in these "docs" straight from the UI or/and a single introduction video. It has no sense at all


Tags: documentation
Bamboo 4.2.1 reports unknown version in UPM
Asked by Kevin Loveland:

I recently upgraded from 4.1 to 4.2.1 and the UPM now reports:

This version of Bamboo is unknown to the plugin information server. It may be too new to appear, or it may be some type of non-standard build. No plugins can be found for unknown product versions.

and

The base URL configuration of your instance is inconsistent with the URL in your browser. This may prevent many operations on this page from working correctly. See the UPM documentation for more details about this error.

This was working fine in Bamboo 4.1 and no other changes were made.

Is this a known problem and what is the cause?


Answers:
author: Felipe Kraemer
body: Hi Kevin,

This problem may happen if you refer to the server with a shortened alias. Could you please refer to it the same way as it is in the Administrator tab and let us know how it goes?

Cheers,  
Felipe Kraemer


Tags: upgrade
Error after updating to UPM version 2.6.1
Asked by Jake Bishop:

After upgrading the UPM to version 2.6.1 i get: "This version of Bamboo is unknown to the plugin information server. It may be too new to appear, or it may be some type of non-standard build. No plugins can be found for unknown product versions".

I am runnung bamboo version 4.2.1 build 3213.

What should i do?


Answers:
author: abhalla
body: Hi Yakobe,

Thanks for letting us know. We hadn't yet updated the Atlassian Marketplace to list Bamboo 4.2.1 as an released product version. I've done so now. Let me know if you continue to have issues.

Thanks,

Arun

comments: author: Jake Bishop
body: thanks... that fixed it


author: abhalla
body: Hi Yakobe,

Which version of Bamboo are you using?

comments: author: Jake Bishop
body: i have edited my question to include the version. (4.2.1 build 3213)


Tags: universal-plugin-manager
$HOME in scripts
Asked by DerBaer:

Hello,

In my repositories, there are scripts that use the $HOME environment variable. The problem is, that although this variable is set properly on the agent in a normal shell, it isn't set when I run a script task.

Is there an easy way to make the variable available?

Using a global variable only defines bamboo_HOME and writing it in the environment field for each task isn't realy an option because there are too many scripts.


Answers:
author: Sultan Maiyaki
body: Hi Hans,

I have run a test on both remote and local agents and it seems the $HOME environment variable is read succesfully. If it does not work for you, check the build logs <http://confluence.atlassian.com/display/BAMBOO/Logging+in+Bamboo> to see if there is any error thrown that might give us a clue.

The workaround of using the global variable is feasible if you can call the variable something elase rather than HOME to avoid confusing with the default bamboo_HOME
Bamboo leaves multiple agents idle when there are builds queued.
Asked by PeterL:

We have 4 agents enabled on our build server, and bamboo will build up to 4 plans concurrently, but there seems to be a lot of lag between builds queuing and the agents starting (we have seen 6+ builds queued and all 4 agents idled).


Answers:
author: Y
body: I have been working with Bamboo support and they were able to reproduce the issue. A bug has been created to fix this issue, please vote and watch the issue.  

<https://jira.atlassian.com/browse/BAM-15187>


author: Mark Bockstael
body: We see the same lagging happening. Even when manually starting a build when an agent is idle, it takes up to 5 minutes before it actually starts.The agent log shows :2014-11-06 11:26:19,463 INFO \[2-BAM:: .....\] \[com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl\] Agent 7831553 checking build queue for executables...2014-11-06 11:31:19,556 INFO \[2-BAM:: .....\] \[com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl\] Agent 7831553 checking build queue for executables...2014-11-06 11:36:19,651 INFO \[2-BAM:: .....\] \[com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl\] Agent 7831553 checking build queue for executables...Any idee how this build queue check can be done more frequently?


author: Y
body: Was there a resolution for this? i recently upgraded from 3.2.2 to 5.6.2 and i am seeing the same thing, there are multiple jobs queued and multiple agents idled. In 3.2.2 all agents would run any queued jobs, they all have the same capabilities.


author: Matt
body: Have you check project dependency on agent capabilities? Maybe there is for example one agent capable to run this build.
Strange Bamboo error: startBuildingOnAgent cannot be called on a terminated build or before 'currently building' has been set.
Asked by roy_lyons:

why do these errors occur and what can be done to fix them?

System Error Details   
Build QA Brio - 5.9.0 QA Falcon Brio (Start just BRIO) - Build and Deploy 32 : Unknown error occurred on 'Agent 6' when building BRIOQA-QA590BRIOR-BLDDPLY-32. Agent will attempt process the build result...   
(java.lang.IllegalStateException : startBuildingOnAgent cannot be called on a terminated build or before 'currently building' has been set. Called for BRIOQA-QA590BRIOR-BLDDPLY-32 on agent 3899394)   

Occurred: 31 Aug 2012, 10:04:39 AM   
Agent: Agent 6   
java.lang.IllegalStateException: startBuildingOnAgent cannot be called on a terminated build or before 'currently building' has been set. Called for BRIOQA-QA590BRIOR-BLDDPLY-32 on agent 3899394   
at com.atlassian.bamboo.build.CurrentlyBuildingContainer.startBuildingOnAgent(CurrentlyBuildingContainer.java:107)   
at com.atlassian.bamboo.build.DefaultBuildExecutionManager.setBuildRunningOnAgent(DefaultBuildExecutionManager.java:209)   
at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.waitAndPerformBuild(BuildAgentControllerImpl.java:82)   
at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent$1.run(DefaultBuildAgent.java:109)   
at com.atlassian.bamboo.build.pipeline.concurrent.NamedThreadFactory$2.run(NamedThreadFactory.java:50)   
at java.lang.Thread.run(Thread.java:662)


Answers:
author: Sultan Maiyaki
body: Hi Roy,

I believe this issue requires some indepth investigation. Can you please raise a support ticket with us at [https://support.atlassian.com](https://support.atlassian.com.). Once you have created the ticket, attach your Bamboo server and agent logs as explained here: <http://confluence.atlassian.com/display/BAMBOO/Logging+in+Bamboo>.


author: roy_lyons
body: Just to update everyone, I still have this issue even after trying to work with support. The recommendation was to update to 5.x - and we are now on 5.2 and still experiencing it.

Anyone else???
When a crash bug on bamboo it doesn?t send e ail to the user who did the commit
Asked by oded tweena:

When a crash bug on bamboo it doesn't send e ail to the user who did the commit

How to configure it?


Answers:
author: ArmenA
body: Hi Oded,

In addition to Sultan's comment, please note that email notifications will be sent to Bamboo user account emails - not to commiter (author) emails. You can associate an author name with a user account as per this documentation:

<https://confluence.atlassian.com/display/BAMBOO/Associating+your+author+name+with+your+user+profile>

If you still experience dificulties to configure the email notifications, please open a ticket on <https://support.atlassian.com> and provide screenshots of what you have configured and Bamboo logs.

Cheers,  
Armen


author: Sultan Maiyaki
body: Hi oded,

Please follow the guide on this doco to configure plan notifications: <https://confluence.atlassian.com/display/BAMBOO040/Configuring+notifications+for+a+plan+and+its+jobs> you can set the recipients to committers

Hope that helps


Tags: cloud