youngmon/atlassian-qna huggingface dataset:
Language changes on Atlassian not made in Trello
Asked by kyoo ho shim:

My husband updated his language preference to Korean from English using the instructions available online (via Atlassian after clicking on the avatar in trello and going to settings etc.). Atlassian shows the change in profile, but not Trello. We've tried using an incognito browser (still in English), regular browser, and the Trello app (on iOS). Still, all in English, even though his account language settings on Atlassian are ??? (Korean). How can we get the language change to work on Trello? his account is murase2000 at naver.com


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/changing-your-language-in-trello/>

Korean is not listed


author: Antonio Panea Pastor
body: Anyeonghaseyo [@kyoo ho shim](/t5/user/viewprofilepage/user-id/5485888) ,

thanks for reaching out! Toni, founder of [Crmble Power-Up](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa) here.

Since we have been in Seoul for some months doing a startup program, we found an interesting opportunity to translate our Crmble CRM into Korean. Sadly, we have been experiencing the same issue with Trello. Even though we chose Korean as the main language, it seems to affect the Atlassian Account, but Trello is still not translated into Korean. As a result, our Korean customers have to use Trello in English and Crmble Power-Up in Korean.

Kamsahamnida!


Tags: change

language
?como suspender mi tarjeta de credito?
Asked by Tartar Sociedad:

buenas noches, me gustaria quitar mi tarjeta de credito de la aplicacion como es posible


Answers:
author: Vronik
body: ?chale un vistazo a este art?culo

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>
Can I still get Trello for Android 7? Works so well on Mac already
Asked by Matias nag:

Hi, I've had to hard reset my phone and somehow can't access Trello from Android's /Google Play Store anymore. Is there a link for older, previous versions of Trello?  
I'm already using it on Mac for uni an it's a great software to have on the phone.


Answers:
author: Mirek
body: Welcome [@Matias nag](/t5/user/viewprofilepage/user-id/5485715) !

In the past I had similar problem with my old tablet (just not related to Trello) and it is annoying that you cannot download old version compatible with older version of Android from official Google Play.. (especially if this version is still working fine until you reset your phone/tablet)

Good thing that there are some sites on web that keep all the historical versions. First result from Google - [https://www.apkmirror.com/?post_type=app_release\&searchtype=apk\&s=trello](https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=trello)

Downloading APK file and installing it manually might do the job..

Hope it helps


Tags: android

older

previous

version
Rule with "find" doesn't work
Asked by Frances Gertsch:

I have two rules set up and I can't seem to get the second one to work. I have two boards - the checklist is on board 1 (Trips) and creates a card on board 2 (Client Tasks). When I check off the checklist on board 1, I want the card that was create to be marked as complete.  

**RULE 1:**  
when an item containing "JANE" is added to checklist "Tasks", create a new card with title "{ checklistitemname }" in list "NEW" on board "Client Tasks", link the card with the item, link the cards together, set due date in 2 days, set custom field "Trip" to "{ triggercardname }", add member u/ janesmith to the card, and add the dark pink "Sharon To Action" label to the card  
**RULE 2:**  
when an item is checked in a checklist named "Tasks", find a card titled "{ checklistitemname }" on board "Client Tasks", and mark the due date as complete  

I've also tried this version:   

when an item is checked in a checklist named "Tasks", find a card titled "{ triggerchecklistitemname }" on board "Client Tasks", and mark the due date as complete  

Any ideas why the second "mark due date as complete" automation won't work? (the spaces before/after the { and after the u/ were just to fix the "HTML" to get this to post).


Answers:
author: Frances Gertsch
body: SOLVED!

RULE 2 needed to be:

when an item is checked in a checklist named "Tasks", find **a card with link** "{ checklistitemname }", and mark the due date as complete

comments: author: Frances Gertsch
body: (note - take out the spaces after { and before }
Deployment version is not set by custom variable
Asked by dembowski91:

Hello everyone. I'am trying to set deployment version from my custom variable. I see on the log that, the bamboo.deploy.version variable has been set as I need (using my custom value), but label is presentig different value.

My release versiong mask looks like:  
release-11-${bamboo.variable.version}

What I am doing wrong?

![scrn.png](https://community.atlassian.com/t5/image/serverpage/image-id/89694iE84B4B0C715C2651/image-size/large?v=v2&px=999 "scrn.png")


Answers:
author: Marcin Gardias
body: Where do you set the variable? In order for it to be visible during version creation it needs to be set as one of the following:

- global variable

- plan variable of the plan deployment project is associated with

- result variable of the build result the version is created from

Setting it as deployment environment variable won't work, because the version is created first, *then* it is deployed to one or more environments.

comments: author: dembowski91
body: That is the reason of problem - I was trying to inject variable value in deploy plan. I moved it to build plan and it works like charm - thank you.
Unable to start bamboo after installation
Asked by covidcms:

Hi ,

I've recently installed **bamboo** on **windows 10 home edition** , with e**xternal database as MYSQL.**

While installing the bamboo the setup was **stuck on final step for at-least 5 hours** . So i **tried reinstalling it** , but i face the **similar issue every-time** i tried installing it.

However, **i closed the installation on final setup** and and decided to move on , so i tried to start bamboo from bamboo-home directory using start-bamboo.bat.

Once doing so i am unable to start the bamboo and i keep on receiving the **following error**:

*org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Valve} Setting property 'resolveHosts' to 'false' did not find a matching property.*

I've already checked with the version of java : **i have java 8 installed.**

Kindly please someone**help me out ASAP**.

Thanks,


Answers:
author: Jeyanthan I
body: Hey [@covidcms](/t5/user/viewprofilepage/user-id/3841741) ,

I'm pretty sure we can narrow this down soon after we see what is going wrong in your \<BAMBOO_HOME\>/logs/atlassian-bamboo.log. Do you mind sharing the last 50-100 lines here?

Cheers,  
Jey

comments: author: covidcms
body: Hey [@Jeyanthan I](/t5/user/viewprofilepage/user-id/1124775) I believe i figured out that i wasn't using MySQL EE , so i decided to change the DB to postgres. That worked out for me.

Thanks,


author: Jeyanthan I
body: Wonderful news! Thanks for updating here.

Cheers,  
Jey
using Bamboo password variable to connect remote machine via powershell script
Asked by Premlme:

I am trying to connect to remote machine using powershell to copy files/ install app on the remote server from bamboo agent. It works fine when I hard-code the password in the PS script but when I use bamboo variable it doesn't work as expected. Can someone point me in the right direction ?

I am using script to set up pipeline

**++Script++**

```
$username = "domain\Account"; 
$stringpassword = "Password"; # Works as expected
#$stringpassword = ${bamboo.Password}; #Doesn't connect to remote machine
$password=ConvertTo-SecureString -String $stringpassword -AsPlainText -Force;

New-Item -Force -Path "D:\Apps\TestFile.txt"
Add-Content "D:\Apps\TestFile.txt" -value "test_plain";


$pscred = New-Object System.Management.Automation.PSCredential -ArgumentList $username, $password;
$Session = New-PSSession -Name "Test" -ComputerName "Remote Server" -Credential $pscred; 
$File = [System.IO.File]::ReadAllBytes("D:\Apps\TestFile.txt");
Invoke-Command -Session $Session -ArgumentList $File -ScriptBlock{[System.IO.File]::WriteAllBytes("E:\Apps\test1.txt", $args)};
Get-PSSession -ComputerName "Remote Server"|Where-Object{$_.Name -eq "Test"} | Remove-PSSession;

```


Answers:
author: Jimmy Seddon
body: Hi [@Premlme](/t5/user/viewprofilepage/user-id/3385908),

I would be wrapping the Bamboo variable in in quotes the same way you were when hard-coding the password. Bamboo does some weird things when passing strings around in variables.

```
$stringpassword = "${bamboo.Password}"; #Doesn't connect to remote machine
```

Give that a try and see if it helps.

-Jimmy

comments: author: Premlme
body: [@Jimmy Seddon](/t5/user/viewprofilepage/user-id/512822) , It's working, its working !!! Thanks a lot, have been stuck here for a day or so. Thanks a ton for your prompt reply , cheers.


author: Jimmy Seddon
body: I'm glad you were able to get past that!


Tags: password

powershell
How can I download artifact from specific build using wget if the artifact is shared
Asked by premkumar pallinti:

I am using wget command on my server to download artifact which is shared. Every time I am geting 302 response when I try to download . Could you please suggest me how can I download artifact from bamboo url using wget.


Answers:
author: Jeyanthan I
body: Hi Prem,

I was able to download a sample artifact successfully using the below sample command:

```
wget --quiet --auth-no-challenge --user USERNAME --password PASSWORD http://BambooURL/browse/PROJ-PLAN-BUILDNR/artifact/someartifact.tar.gz --no-check-certificate
```

You may also use a REST endpoint to download the same:

```
curl --user username:password http://BASE_URL/browse/{PLAN-KEY}-{BUILD_NUMBER}/artifact/shared/{ARTIFACT_NAME}
```

How have you constructed your wget command? Please share your output here.

Cheers,  
Jey

comments: author: premkumar pallinti
body: Hi @\[deleted\]

Now i can download artifact using wget command. Thank you for your support :) . But our bamboo url is like http://BambooURL/browse/{plan-key}-{Application-name}{random number}-{BUILD_NUMBER}/artifact/someartifact.tar.gz

Could you please explain how i can make dynamic URL using bamboo variables. so that i will pass this URL to our scripts to download new artifact.

Note: For every build PLAN-KEY was dynamically changed.


author: Jeyanthan I
body: That's great to know! Thanks for updating us that it works. Do you mind hitting 'Accept Answer' next to my post?

That said, your Bamboo variables are substituted only within Bamboo. You may **not** run the same command from a command prompt.

If you are running inside Bamboo, you can find the respective default build specific variable from this page - [Bamboo Build-specific variables](https://confluence.atlassian.com/bamboo/bamboo-variables-289277087.html#Bamboovariables-Build-specificvariables) accordingly via a Script task.

Cheers,  
Jey


author: premkumar pallinti
body: Hi [@Jay](/t5/user/viewprofilepage/user-id/3855713)

Thank you for clarifying my question. I want to download artifact using access token instead of providing credentials . I add in authorization header . But artifact is not downloaded . Even i am not getting any error while executing the command could you please help me regarding this.

Thanks,

Prem


author: Jeyanthan I
body: Hey Prem,

How does the command look like?

Cheers,  
Jey
Getting an error - "Failed to run MSBuild command:"
Asked by Puneet.Gulati:

this problem is occurring in bamboo task, which runs fine on physical windows agent.

I have set the Path variable on windows agent.


Answers:
author: Jeyanthan I
body: Puneet,

By just looking at the sentence "Failed to run MSBuild command", it is unclear what command you have attempted to run and which task you have used and where exactly you ran (on a remote agent or a local agent) and what happens when you run outside Bamboo.

Could you please attach the complete error snippet from the build log and clarify all those queries above?

Cheers,  
Jey
Could not create buffer problem
Asked by karol_kobiela:

Hi,

My build plan tries to run Python script checked out from repo. This scrypt uses some API of software running in background of Bamboo agent. When I'm executing it directly from Bamboo agent desktop it runs ok, but when Bamboo tries to run it by executing build plan I'm getting such errors:

Error: Could not create buffer

Error: Could not create buffer

What is the reason for such behavior?

Thanks!


Answers:
author: Gonchik Tsymzhitov
body: did you check the system metrics?

I met once it was right and memory issue
Is it possible override build hang configuration using bamboo yaml specs?
Asked by Jedidiah Koh:

In Java specs it is possible to override the build hanging settings in the job using the custom map builder like so:

```
new AllOtherPluginsConfiguration()
  .configuration(new MapBuilder()
    .put("custom", new MapBuilder()
      .put("buildHangingConfig", new MapBuilder()
        .put("minutesBetweenLogs", "1")
        .put("minutesQueueTimeout", "20")
        .put("multiplier", "1")
        .put("enabled", "true")
        .build())
      .build())
    .build())
```

Is this possible to be done in yaml specs using the miscellaneous plugins section? Or any another section?

<https://docs.atlassian.com/bamboo-specs-docs/6.10.4/specs.html?yaml#miscellaneous-plugins>

    other:    clean-working-dir: true
        build-hang-config: #is there any such key?

I can't seem to find any documentation that gives any keys for this setting.


Answers:
author: Alexey Chystoprudov
body: Hello [@Jedidiah Koh](/t5/user/viewprofilepage/user-id/3841619) ,

It's not supported yet. Please raise an issue at [https://jira.atlassian.com/browse/BAM](https://jira.atlassian.com/browse/BAM?)

comments: author: Jedidiah Koh
body: I see, thanks! At least now I know I don't need to keep searching.

Also it seems your hyperlink has accidentally included the ending whitespace/newline characters.

<https://jira.atlassian.com/browse/BAM>


author: Jedidiah Koh
body: Update: I've raised an issue at <https://jira.atlassian.com/browse/BAM-20887>


author: margo
body: [@Alexey Chystoprudov](/t5/user/viewprofilepage/user-id/781646) I see that the above created issue has 8.1.1 as fix-version, but it is not explained anywhere how to actually implement this in yaml specs.

Can you give an example?


Tags: spec

yaml
Cannot see remote agent page
Asked by Jake He:

Hi,

I want to add remote agents to my bamboo server. But in the agents page remote agents options are missing.

[Bamboo](http://www.atlassian.com/software/bamboo/) version 6.9.2 build 60911 - 04 Jul 19

![Screen Shot 2020-04-02 at 10.13.02 am.png](/t5/image/serverpage/image-id/88877iD770DC9E1E37845F/image-size/large?v=v2&px=999 "Screen Shot 2020-04-02 at 10.13.02 am.png")


Answers:
author: Jeyanthan I
body: Hi Jake_He,

You do not see remote agents option because you must be using Starters license. With a Bamboo Starter License, you are restricted to 10 local build jobs and 0 remote agents, but can run unlimited local agents.

To have the option to install remote agent listed, all you need to do is to purchase at least 1 agent from [here](https://www.atlassian.com/purchase/product/bamboo) and update your license in **Overview -\> License details** page.

Hope that helps.

Cheers,  
Jey
How do I run a build inside a docker
Asked by rory_toma:

We're evaluating bamboo. I've set up a server with one remote agent with docker capability.

I've set up a job to use the remote agent with "Run a Docker container".

It simply does no more then "/usr/bin/uname -n"

WHen I run the job, it fails with the below. I can cut as paste the exact docker run command and run it as my bamboo user just fine. Support asked my why I was trying to do docker in docker... I'm not unless the default instructions use docker in docker...

```
command	01-Apr-2020 14:39:22	Beginning to execute external process for build 'test-openvpn - build - Default Job #17 (VPN-BUIL-JOB1-17)'\n ... running command line: \n/tmp/runInDocker469973288492087922.sh /usr/bin/docker run --volume /home/bamboo/bamboo-agent-home/xml-data/build-dir/VPN-BUIL-JOB1:/data --workdir /data --rm utopia:5000/build-centos76-root /usr/bin/uname -n\n ... in: /tmp\nerror	01-Apr-2020 14:39:23	/tmp/runInDocker6966691022968389167.sh: line 4: /usr/bin/docker: No such file or directory
```


Answers:
author: rory_toma
body: OK, made progress here. There are two docker setting which do two different things. Only use one of them.

comments: author: rory_toma
body: There is one in the build step. This is not the one you want to use. You want to use the one under the "Docker" tab instead.


Tags: docker
Get PR Target Branch
Asked by Jake He:

Hi,

I want to get the branch's PR's target branch.

This variable \`bamboo.repository.pr.targetBranch\` gives ${bamboo.repository.pr.targetBranch}: bad substitution


Answers:
author: Alexey Chystoprudov
body: This variable available only for plan branches which were created when PR opened at repository. Please be sure you have this option selected at Plan branch management screen ![Capture 2020-04-02 at 14.14.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/88952i32C4FB14E6EEF591/image-size/large?v=v2&px=999 "Capture 2020-04-02 at 14.14.21.png")


author: Jake He
body: I don't have that option.

How did you get to that page.

![Screen Shot 2020-04-04 at 3.17.09 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/89250i2153D294D2BBF69C/image-size/large?v=v2&px=999 "Screen Shot 2020-04-04 at 3.17.09 pm.png")

comments: author: Alexey Chystoprudov
body: It's available if default repository of plan supports PR: Bitbucket Server or Cloud


author: Jake He
body: I use PR in Bitbucket Cloud. Is there a special button I need to click?


author: Alexey Chystoprudov
body: What type of repository configured at Bamboo? It should be Bitbucket Cloud repo, not regular Git repository


author: Jake He
body: The repo was using git. I have not changed it to Bitbucket Cloud.

I still get the same error

\`line 2: ${bamboo.repository.pr.targetBranch}: bad substitution\`

![Screen Shot 2020-04-04 at 7.56.42 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/89257i6D5DC63CC230B66A/image-size/large?v=v2&px=999 "Screen Shot 2020-04-04 at 7.56.42 pm.png")


author: Jake He
body: I can see the PR option at the Plan branch management screen

I have selected it. Still same error


author: Alexey Chystoprudov
body: You're on good path. Once you have repo with Bitbucket Cloud type and enabled option to create plan branch when PR opened.

Next time Bamboo detects pull request at repo it will create plan branch, every build at this plan branch will have variables you mentioned.

PR detection occurs every 3 minutes


author: Jake He
body: Now I have another problem. After I change the repo. It is not checking out the branch. It is only on master.


author: Jake He
body: Sorry now it is working.
Chiliding Issue
Asked by Michael Bray:

Hi,

In my service management project when I link an issue and make it a 'child of' I want the child issues to tranistion to the 'On Hold' Status. I have set up an automation to do this:

![image.png](/t5/image/serverpage/image-id/331819i237367BD16C3D1BF/image-size/large?v=v2&px=999 "image.png")

The rule is triggering but making no changes. I get the following output:

![image.png](/t5/image/serverpage/image-id/331820i4AA8FCAFA2FB9787/image-size/large?v=v2&px=999 "image.png")

Any ideas please?

Cheers.


Answers:
author: Jerrold - Empyra
body: Hi [@Michael Bray](/t5/user/viewprofilepage/user-id/5526161)

If I understood correctly There are two issues

Issues A and Issue B

and now we are linking Issue B to Issue A as child of and then the Issue A becomes the child issue right?

If Yes Then you have to select Link type "Parent" in the Branch then the automation should work can you pls check this.

Thank you.

comments: author: Michael Bray
body: The Scenario would be that we are linking Issue B to issue A as a child so Issue A would always be the parent, when this happens issue B would be placed on hold and y other issues we may link to issue A as a child. So for example if we linked C,D \& E to A, A would still be the parent and B,C,D \& E would all be children and placed on hold whilst Issue A was fxied.


author: Jerrold - Empyra
body: Hi [@Michael Bray](/t5/user/viewprofilepage/user-id/5526161)

I recreated the automation in my instance and i also got the same error

![link - 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332010i3FB6F83224DAF5C0/image-size/large?v=v2&px=999 "link - 1.PNG")

Following this I tired giving destination issue in the branch Instead of the link type But that also didn't work the way we wanted. So I went to the global settings \> issues \> issue Linking and switched the Inward and Outward description. In your system the Inward description for the parent link type will be child of and outward will be Parent so if you switch these both

Outward Description - child of

Inward Description - Parent

![link -2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332011i6EB046809306B319/image-size/large?v=v2&px=999 "link -2.PNG")

Once you made these changes the automation should work as per your Requirements

Thank you.


author: Michael Bray
body: OMG fantastic, thank you very much, that now works perfectly


Tags: cloud

jira-service-management

jira-service-management-cloud
KB for Agents
Asked by Christof Hurst:

Hi,

we want to provide infos to agents on how to solve some kind of requests. These infos should not be available in customer KB because these infos are confusing for them.

We know that we can restrict page only for agents but this will produce empty "help pages" for customers as these page are also indexed and the title will be presented. It would be nice to connect an "internal" KB only for agents.

Is there any app or functionality or workaround to do so? So solution should base on Confluence.

Best regards

Christof


Answers:
author: Najjar _Innovura_
body: Hello Christof,

To address your concern about segregating information between agents and customers in Confluence, you can follow this straightforward approach:

1. **Create Two Main Page Nodes:**

   * **Internal Knowledge Base:** This will serve as the dedicated space for all internal knowledge articles meant only for your agents.
   * **Knowledge Base:** This can be the public-facing knowledge base accessible to customers.
2. **Set Restrictions on the Internal Knowledge Base:**

   * You can add restrictions to the Internal Knowledge Base so that only certain users can view and edit the content. This will ensure that sensitive or internal-only information is not visible to customers.
   * Encourage your support team to organize and create any agent-specific knowledge articles under the Internal Knowledge Base node.

This setup will help you maintain a clear division between internal and customer-facing information, avoiding confusion and ensuring that each audience sees only the relevant content.

Hope this helps!


author: Dan Breyen
body: Using Confluence setup as a Knowledge Base for JSM per Atlassian's setup, I am able to restrict articles for internal use only (my agents) and external users aren't seeing them.

For the page Restrictions, I set access to 'Anyone else in this space' is set to 'No access' and then I added specific groups as 'Can edit'.

Hope that helps.


Tags: cloud

confluence

jira-service-management

jira-service-management-cloud

knowledge-base