youngmon/atlassian-qna huggingface dataset:
I joined Trello to get the Sojourners "Workshop 2020" and I cannot find it.
Asked by Phyllis Bracken:

How can I find Workshop 2020 set up by Sojourners? That is why I joined Trello and have spent days and cannot get it.


Answers:
author: Ste Wright
body: Hi [@Phyllis Bracken](/t5/user/viewprofilepage/user-id/4033518)

Sojourners looks to be a magazine / online publication - if they use Trello for Workshops, you'd need to contact Sojourners themselves to ask how to access their Trello for this.

The Atlassian Community is for questions on the Atlassian product suite :)

Ste

comments: author: Phyllis Bracken
body: No it's not a magazine. The People I have talked to have the workshop 2020 come up when they open the app. It tells the different workshops around the U.S. with the Sojourners.


author: Ste Wright
body: Hi [@Phyllis Bracken](/t5/user/viewprofilepage/user-id/4033518)

Could you let us know what it is?

If you have others who have access to the workshops, it will depend on whether their board is public or private and their permissions.

You could ask whether they are be able to either:

* Send you the URL / Link
* Invite you to the board, based on your email address or name - the "Invite" button is on the tool bar above the lists
* Send you the Invite link (which is also in the "Invite" button)

Once you are a member or observer of a board, it'll show in your boards list and then you'll be able to access it when you enter the app.

Ste
Add another Trello account
Asked by LV:

How can I add another Trello account?


Answers:
author: Mat?j Gajdo?ech
body: Hi [@LV](/t5/user/viewprofilepage/user-id/4035942) , if you need more accounts you have to use different mail addresses.


author: Inactive Stephen
body: Hi [@LV](/t5/user/viewprofilepage/user-id/4035942)

When you say add another Trello account, what do you mean?

If you mean share or invite a user to a board - these instructions should assist: <https://help.trello.com/article/717-adding-people-to-a-board>

Ste
How do I see what Powerups were used on a board that was shared with me?
Asked by Christina Ervin:

I have a board that was shared with me. Apparently more than one Powerup was used. The copy function won't include whatever they are. I have no clue what powerups were used. I don't see a list of what powerups were used anywhere. I may or may not want to upgrade to get the extra functionality. If I upgrade will those powerups work automatically or do I have enable each one? I would prefer to identify them before I even think about upgrading.


Answers:
author: Ryan
body: Hi Christina,

If you are a member of the original board that was shared with you, then you should be able to see the Power-ups enabled on the board by going to "Show Menu". Within the menu, you can see these under the Power-ups section.

Thanks!

Ryan


Tags: board

power-up

share
Can I be completely private?
Asked by Jerry Shankin:

I just got introduced to Trello from a YouTube video. I signed up, but I see that everything I create and do is not private? Is that true? I just want to use Trello alone on my own computer. Nothing public. No sharing. Is there a way to do this?


Answers:
author: Michael Pryor
body: I'm not sure what you mean. Everything you create and do is private.   

You CAN set your board to be public and you CAN invite other people to see your boards but by default none of those things will happen.


Tags: privacy
filtering -- where is the filter? I don't see one.
Asked by Marina Glazman:

Hi all. Trying to figure out to how filter by label. I dont' see a filter function anywhere on my page. Not in the menu, and not next to the search bar. Simple question -- but where is the filter? Do I need to somehow "activate"it for it to show up?

Is it not available in the free version?


Answers:
author: Vongsawat
body: Just for additional info, the hotkey for it is F.  

Also, exiting the Filter menu doesn't cancel the filter, and you'll need to click the X next to the Green Search Results icon in the top right.

comments: author: Marina Glazman
body: thanks!


author: Ste Wright
body: Hi [@Marina Glazman](/t5/user/viewprofilepage/user-id/4035822)

You should be able to do this by:

1. Click "Show Menu" in the top-right corner
2. Press "Search Cards" from the menu list
3. Search by either typing into the box the label's name, or selecting a label from the list

\^ This should filter the board to just show cards with a specific label attached.

Ste


Tags: filter

label
I've created 3 butler card buttons but apart from me, all my team members can only see 1?
Asked by Sunshine Ant:

I have made sure that I've shared the Card Button with the team. But still, apart from me, everyone else can only see one?

I wonder why? I also have asked them to clear the cache and still doesn't work.

Any help please?

Newbie


Answers:
author: Vongsawat
body: Are your team members also paid members?.. The one-rule-per-type limitation for Free members also covers the rules that are shared to them by Paid members.

comments: author: Sunshine Ant
body: No, we are all using free version :-(


author: Vongsawat
body: That'd be it then. Though it sounds like you've got atleast Gold? Or are part of a Business team or higher. Or else you wouldn't have been able to make 3 card buttons in a single board.


author: Sunshine Ant
body: Yep, I think this should be the reason as I am given 1 month free Gold level...


author: milynnus
body: [@Sunshine Ant](/t5/user/viewprofilepage/user-id/4035014) Did you select share with Team?

comments: author: Sunshine Ant
body: Yes?I've made sure all 3 card buttons's "Shared with team" checkboxes are all ticked.
Change name
Asked by JS:

* How to change my name


Answers:
author: Ste Wright
body: Hi [@JS](/t5/user/viewprofilepage/user-id/4035659)

Do you mean change your name / public name? If so, you can do this from your Atlassian profile.

For example, to do this from this question:

1. Go to your profile icon in the top-right corner - click it, and select "View Profile"
2. Scroll down to the Atlassian Account section (listing your public name and email address) and click the hyperlink "Edit in Atlassian Account"
3. This redirects you to your Atlassian Account where you can modify your full name or your public name (which is used on Atlassian Community)

If you cannot modify your full name - look at what the pop-up reads when you hover over the field. It might be your full name is managed centrally if you are part of a wider organisation which manages user profiles via LDAP, etc.

You should also be able to access your profile via: <https://id.atlassian.com/manage-profile/profile-and-visibility>

Ste
Butler Card Button "Shared with Team" and related questions
Asked by milynnus:

There is an option to "Shared With Team" . How does a team member find and use that card button?

The related question is : if the card button is built with custom field variables, are the CF values available to the team member who use that card button on another team board?


Answers:
author: milynnus
body: I have the "Shared With Team" answered. There is a difference between enabled on board and sharing with team. It was obvious when I exited Butler with the flag set because immediately the other tester account could see it.

The related question is kind of redundant now that a simple Find card in board, list and card added ahead of the Http Request allows me to grab the data need while keeping the calling card current.
Is there a way to add a member to only a card without sharing the whole board?
Asked by Ammon Olson:

I have shared the board with my father. However, there is one card that I want to share with my sister so she can see the info and add to it. I don't want my sister to be able to see anything else on the board though.


Answers:
author: milynnus
body: [@Ammon Olson](/t5/user/viewprofilepage/user-id/4035488) there is no intra board permission to limit user access or any other limitations. You just have to copy the card over to another board with just your sister as a member.


Tags: share
Assets made public
Asked by Rodrigo Miguel:

Hey! Despite my board is private, the assets added to it have a public link. That makes all images attached to the board available to anyone on the internet. Is there a way to make the assets private?


Answers:
author: milynnus
body: [@Rodrigo Miguel](/t5/user/viewprofilepage/user-id/4035339) I tried this when working on a classroom repository. I keep the assets in cards on a private board outside of the board that you shared your public link.


author: Vongsawat
body: Perhaps upload via Google Drive or applicable service that has privacy controls when you try to access them directly?

[Google Drive powerup](https://trello.com/power-ups/55a5d916446f517774210006)

Downside is that only works if you are adding the images as attachments (as far as I know anyways)


Tags: privacy
Wechsel von Jira zu Trello
Asked by Andreas Hundhausen:

Ist es m?glich von Jira zu Trello zu wechseln und die in Jira vorhandenen Vorg?nge zu ?bernehmen?


Answers:
author: Soumyadeep Mandal
body: Hi [@Andreas Hundhausen](/t5/user/viewprofilepage/user-id/4035084) ,

You can move but there will be a lot of limitations because Jira has got many more features and Trello doesn't support those features. Both the products are best at there use case so decide wisely whether you want to move or not!

<https://chrome.google.com/webstore/detail/import-from-jira-to-trell/codgblfdlbdeklmngicppnomnfegilaj>


Tags: jira
Profile picture not published
Asked by bettina.husten:

My profile photo is not visible on the Trello Board inspite of the fact that it is correctly uploaded. What should I do?


Answers:
author: Ste Wright
body: Hi [@bettina.husten](/t5/user/viewprofilepage/user-id/4034990)

Did you update your profile photo in your Atlassian account? This is where it will be pulling the photo from.

If yes, whilst the profile photo might have updated in your Atlassian account, it can take a little while for it to spread across all the platforms related to it.

Assuming the account you modified your profile photo in is the same one accessing Trello, can you check after a few hours if it still hasn't appeared?

Let us know if it has not :)

Ste

comments: author: bettina.husten
body: Good morning Stephen,

Unfortunately your reply does not help. I haven't changed my profile photo. I have uploaded it months ago and it is still not visible in our G2Glow application.

Could you please check.

Thanks!

Be


author: Ste Wright
body: Hi [@bettina.husten](/t5/user/viewprofilepage/user-id/4034990)

What is the G2Glow application? I couldn't find any information for that.

If that is an application provided by a third party, you'd be best to contact them to get this resolved :)

Ste
If I tag a member in a ticket, it is not alerting them in their email. How can I fix this?
Asked by karli:

On one of our boards, I am trying to tag a member in the comments section. But this member is unaware because they are not getting alerts to their email...does anyone know how to fix this?


Answers:
author: Michael Pryor
body: Oh, one other thing. If they read the notification in Trello, then I don't think they would also get an email.


author: Michael Pryor
body: Have they set the setting in Trello to never email them? <https://help.trello.com/article/793-receiving-trello-notifications>

Alternatively, does the email go into their SPAM folder?

Lastly, if their email account is new-ish, and Trello tried to email them before it was set up (like a new employee) and the mail server said the account didn't exist, our server would stop trying to email them (even if their mail address started working again) and the only fix is to contact support.
How do you delete a draft?
Asked by Dan Linn:

We should be able to delete our drafts, but can't find any interface that shows the three dots menu that is supposed to have the delete link. We see it for normal pages, but not in drafts. Drafts always open in a modal without that menu.


Answers:
author: Pramodh M
body: Hi [@Dan Linn](/t5/user/viewprofilepage/user-id/559401)

Here's the answer

<https://community.atlassian.com/t5/Confluence-questions/How-do-you-delete-a-draft/qaq-p/1952660>

Thanks
How do you delete a draft?
Asked by Dan Linn:

We should be able to delete our drafts, but can't find any interface that shows the three dots menu that is supposed to have the delete link. We see it for normal pages, but not in drafts. Drafts always open in a modal without that menu.


Answers:
author: Pramodh M
body: [@Dan Linn](/t5/user/viewprofilepage/user-id/559401)

Here it is

Navigate to Drafts section in your Home page

![A1.png](https://community.atlassian.com/t5/image/serverpage/image-id/184834i8B40216FFC75814E/image-size/large?v=v2&px=999 "A1.png")

Click on the page to delete the unpublished version

![A2.png](https://community.atlassian.com/t5/image/serverpage/image-id/184835i59DFCEFFA10DF0C5/image-size/large?v=v2&px=999 "A2.png")

Thanks,  
Pramodh

comments: author: Dan Linn
body: It was permissions. It's *always*permissions.

![jiraperms.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/184839i315ABB445CA73A2A/image-size/large?v=v2&px=999 "jiraperms.jpg")


author: Dario Margeli
body: I have the same problem. I am supposedly the owner of the Space and I have all the permissions set to Green. Yet when I go to the three buttons in front of the Draft, the delete options is unavailable and it says Your actions on this content are limited by the owner or admin. I spoke to the admin guy, he cannot even see this line with DRAFT on it from his view

![yourScreenshot_1t.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/340963i9A4984D06096D478/image-size/large?v=v2&px=999 "yourScreenshot_1t.jpg") -------------------------------------------------- I've also looked at Recent \> Drafts ... and it is empty. I have tried pressing update on the draft in edit mode and no luck either.


author: Simone V
body: Under my avatar in top right corner I have a menu with "Drafts":

![2022-04-13_11-04-42.png](https://community.atlassian.com/t5/image/serverpage/image-id/192740i62D201F9595A652C/image-size/large?v=v2&px=999 "2022-04-13_11-04-42.png")

It will list all your drafts. On the right you will find commands to Resume or to Delete each of them:

![2022-04-13_11-14-06.png](https://community.atlassian.com/t5/image/serverpage/image-id/192741i4F750761B935F8C5/image-size/large?v=v2&px=999 "2022-04-13_11-14-06.png")

*(sorry for Italian version pictures)*


author: Scott Shepherd
body: This is marked solved but it doesn't seem like the solution is explained here.

I can't delete my drafts \& I don't have top left menu [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

[@Dan Linn](/t5/user/viewprofilepage/user-id/559401) is it a matter of setting permissions? If so, where are they \& how do I set them?

comments: author: Dan Linn
body: It's always permissions. In this case I had to modify the space permissions to revert to the new template we normally use


Tags: atl-gruland

cloud

confluence-cloud

moderators
Cannot install apps in Confluence Cloud free version
Asked by Rodolfo Romero - Adaptavist:

Is anyone experiencing the same problem? I am not able to install any apps in Confluence Cloud free version. In particular, I'm trying to install draw.io and Gliffy.


Answers:
author: David Benson _draw_io_
body: We get a lot of support tickets for this. Contact Atlassian support, only they can fix it.

comments: author: Rodolfo Romero - Adaptavist
body: Atlassian removed support for free version so the only method to get them to fix anything is hoping they see the comment in the community forum.


author: Andy Gladstone
body: [@Rodolfo Romero - Adaptavist](/t5/user/viewprofilepage/user-id/3541776) what type of error are you receiving when trying to install?

comments: author: Rodolfo Romero - Adaptavist
body: I'm not getting any errors. It just hangs and never finishes installing them.


Tags: cloud

confluence-cloud

draw.io

gliffy
Images inline with text.
Asked by William Comstock Walker III:

I am trying to produce a guide for the use of software. Where possible, we like to use images that match the relevant UI element in our instructions, such as:

![Save Button inline.png](/t5/image/serverpage/image-id/184799i102F6EB6F8052D33/image-size/large?v=v2&px=999 "Save Button inline.png")

But the best we seem to be able to do with Confluence is thus:  

![Save Button not inline.png](/t5/image/serverpage/image-id/184801i257952FE7E83A5B2/image-size/large?v=v2&px=999 "Save Button not inline.png")

There doesn't seem to be an 'inline' option for images in Confluence that I'm able to find?


Answers:
author: Pramodh M
body: Hi [@William Comstock Walker III](/t5/user/viewprofilepage/user-id/4771394)

Here is a feature request on the same

<https://jira.atlassian.com/browse/CONFCLOUD-68501>

As of now Inline text that you are referring to is not supported

The best you could do is follow as below

![A3.png](https://community.atlassian.com/t5/image/serverpage/image-id/184840i1E01A1009BBDA2E0/image-size/large?v=v2&px=999 "A3.png")

The workaround is adding the inline text with Emoji

![Workaround.png](https://community.atlassian.com/t5/image/serverpage/image-id/184842i8FA487305719CE9A/image-size/large?v=v2&px=999 "Workaround.png")

Let me know if you have any queries

Thanks

comments: author: William Comstock Walker III
body: Thank you for this! This is helpful.


author: Christal Vandecar
body: I am building user documentation in a 'sandbox' space and creating custom emojis for user interface elements. Once we move these pages to the final destination space, how can we move the custom emojis over. Will we have to reinsert them into the pages, or will they remain in place?


author: Jonathan Cohen
body: Thank you for the workaround!


Tags: cloud

confluence-cloud
Attachment macro: Individual columns
Asked by Lukas H?ring:

Hi all,

I have the following situation regarding the macro "attachment".

We want to create a process handbook. Therefore, we have an overview page for the whole process and several child pages for each process step. On each child page we want to link specific files from our OneDrive. On the overview page we would like to have an complete list of all files of all child pages.

Using the attachment macro, this works fine. BUT we need more information in this table (e.g. document owner, short description, classification). How can we create this with Confluence?

BR

Lukas


Answers:
author: Andy Gladstone
body: [@Lukas H?ring](/t5/user/viewprofilepage/user-id/4771278) Welcome to Confluence!

If you are embedding the attachment in a page, why not insert a **table** **macro** with the details of the document just above or below the attachment? This way you can have a standardized way of presenting document details.

comments: author: Andy Gladstone
body: [@Lukas H?ring](/t5/user/viewprofilepage/user-id/4771278) checking in to see if my suggestion helped you.

If it has, please mark this answer as accepted so others looking for similar content/issues can easily find it.

Thank you!


Tags: cloud

confluence-cloud
Tables Sort by Date Incorrectly
Asked by William Comstock Walker III:

There's a couple of threads on this, but none of the proposed solutions solve the issue, nor do I seem to have exactly the same issue.

tl;dr - A table with a column of dates, when told to sort that column, sorts by the numerical month, instead of by the actual date. This results in things like this:  

![date sort error.png](/t5/image/serverpage/image-id/184783iAA6C050DA0C9FF9B/image-size/large?v=v2&px=999 "date sort error.png")

(Image shows column titled "Date Added to List" set to descending order sort, with the row values: 10/18/21, 7/1/13, 7/1/14, 7/1/14 - in that order.)  

The correct order for these four entries would be:  
10/18/21

7/1/14

7/1/14

7/1/13

Though, in the actual table, there's a few rows from 2019 which would actually appear between 10/18/21 and 7/1/14.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@William Comstock Walker III](/t5/user/viewprofilepage/user-id/4771394) ,

We can also suggest using our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community) app and its [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community) macro to sort dates correctly.

For example, you may check [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Dates-being-read-as-text/qaq-p/1949173).

But again every table should be wrapped into the Table Transformer macro body.


author: Josh Costella
body: Hi [@William Comstock Walker III](/t5/user/viewprofilepage/user-id/4771394)

Please see the method mentioned here. Are you adding the dates via the // method?

<https://community.atlassian.com/t5/Confluence-questions/Sort-column-in-table-by-date-in-Confluence-Wiki-page/qaq-p/1322538#M170247>

comments: author: William Comstock Walker III
body: That's useful as a work-around. I was not adding them via that method, because I was pasting tables in from elsewhere, and it can get tedious to have to go in there and manually perform a dozen clicks on every date.   

This table is currently small enough that it's manageable, so I've done so on this one. Future tables might have more values than would be realistic to contribute the work hours to that method.


Tags: cloud

confluence-cloud

table
Getting ApiValueError: No space or no content type, or setup a wrong version type s
Asked by Vishal Dongre:

When I tried to update confluence page with HTML using Jinja2 template I am getting "atlassian.errors.ApiValueError: No space or no content type, or setup a wrong version type set to content, or status param is not draft and status content is current" error.   

I searched on internet but unable to find any solution. I think I need to escape some charater but not sure. Please guide me here.  

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/184784i23B7C31267277ED6/image-size/large?v=v2&px=999 "image.png")  

Below is the error:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/184786iCB68347DBE590512/image-size/large?v=v2&px=999 "image.png")


Answers:
author: is_manojsurelia
body: Hi [@Vishal Dongre](/t5/user/viewprofilepage/user-id/4771370)

You need to provide closing tag for h2, it should work fine then.

Regards,

Manoj


Tags: api

cloud

confluence-cloud

python