Confluence unable to start after upgrade to 7.18.1
Asked by Lionel Seaw:

Because of the recent vulnerability, i upgraded my confluence server instance from 7.13.1 to 7.18.1. This is running a mysql as the DB

after the upgrade, i ended up with this error.

full stack trace not included due to posting text limitations

Can anyone help me out here? desperately need to get my confluence up

HTTP Status 500 -- Internal Server Error {#toc-hId--553710274}
--------------------------------------------------------------

*** ** * ** ***

**Type** Exception Report

**Message** An exception occurred processing \[errors.jsp\] at line \[13\]

**Description** The server encountered an unexpected condition that prevented it from fulfilling the request.

**Exception**

```
org.apache.jasper.JasperException: An exception occurred processing [errors.jsp] at line [13]10:     <link rel="shortcut icon" href="johnson/fav-confluence.ico">11:     <%12:         JohnsonPageI18NProvider johnsonPageI18NProvider = (JohnsonPageI18NProvider) BootstrapUtils.getBootstrapContext().getBean("johnsonPageI18NProvider");13:         String translations = johnsonPageI18NProvider.getTranslations().serialize();14:     %>15:     <script>16:         window.i18n = <%=translations%>;Stacktrace:	org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:610)	org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:499)	org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:379)	org.apache.jasper.servlet.JspServlet.service(JspServlet.java:327)	javax.servlet.http.HttpServlet.service(HttpServlet.java:764)	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53)	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:63)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:65)	com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)	com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:83)	com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:27)	com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)	com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)	com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:47)	com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35)	com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25)	com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)	com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)	com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)	com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:51)	com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:30)	com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)	com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)	com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35)	com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:63)	com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
```

```
lter.java:32)?
```


Answers:
author: Michael Cromer
body: Hello Lionel,

While realizing this thread is a couple months old now with no responses, in case this thread isn't dead, it would be helpful for you to provide the first line of each root cause error displayed in the page. Reading from top to bottom, each root cause is predicated on the next root cause below. In other words, read the first line of the root cause at the bottom of the page and work to address that. If the root cause isn't descriptive enough for you to resolve, posting it here will allow others to better assist you.

Hope this helps.


Tags: confluence-server

server