youngmon/atlassian-qna huggingface dataset:
403 due jira-confluence token creation
Asked by Kirill Bakhchin:

Hello Community,

Please, help to find reason for case described below.

Brief:

- jira server 7.13.9;  
- confluence server 6.15.10;  
- Active directory auth.

Problem:

I'm trying to map confluence document to jira issue for a new user with 403 error (no document found but request sent):

From jira:  
GET /jira/rest/confluenceIssueLink/1/confluence/search?query=Document\&appId=$APPID$\&spaceKey=\&maxResults=10\&_=$SOMEID$ HTTP/1.0" 403  
From confluence:  
No any logs (maybe too low level I can not increase it).

As I can see there is a token to auth request (/confluence/plugins/servlet/oauth/authorize) from Jira to Confluence and I can not create it.  
It is stored in user profile by default and creatind with new map request, but not in this case.

I've tried to remove user - no way;  
How can I diagnose this error and try to fix it?

Thanks.


Answers:
author: Kirill Bakhchin
body: Hello Community,

Update for this case, problem Solved:

You need to find the same req from another user, switch to this user and copy url, smth like this:

jira/plugins/servlet/applinks/oauth/login-dance/access?applicationLinkID=

Then you need to request it from problem account - it should works.

Thank you.


Tags: confluence-server

server
Automatic Export from all Sites to PDF-Documents
Asked by Universitaetsklinikum Muenster:

Hello Community, for a disaster (loss of a Datacenter) i need an Export (PDF) from all Sites (Areas, in german "Bereiche"). Of individual Areas ist is no Problem but we have 140 Areas. There is a possiblilty to automatically export everthing to PDF-Documents? Like a Script oder with a AddIn? Thanks for your help...Christian


Answers:
author: Velizar Borisov
body: Hi Christian and welcome to the Community!

How are those Areas presented in your confluence? Are those setup as different spaces or pages?


author: Universitaetsklinikum Muenster
body: Hi Velizar,

we have about 140 spaces. Whether that makes sense is another story.

But how can I export it completely as a pdf ?

Thanks for your support!

Christian

comments: author: Velizar Borisov
body: Hi again!

If you need exactly a pdf export, I'm afraid you will have to look for a script how to do this. This [article](https://community.atlassian.com/t5/Confluence-questions/Automatically-PDF-Export/qaq-p/105711) might help you. There's now way to export all the spaces in a single pdf.

However, you can use the back up settings to get all the data you have packed up in a single zip. Check this [piece of documentation](https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html) for more info.

Best regards,  
Velio


author: Universitaetsklinikum Muenster
body: Hello Velio,

i don?t need only one PDF! There can also be many. We only need the Export to have access to the Documents in the event of a disaster.

A script that creates one PDF fpr each space would be perfect! Is that possible?

Best regards,

Christian


Tags: confluence-server

server
Connection between JIRA and Confluence
Asked by addmin amin:

Hello  
The question is this:  
After transferring JIRA and Confluence to another ip, we cannot enter in Confluence . I can go into JIRA, but into Confluence - an authentication error. Where can I see the configuration of the connection between JIRA and Confluence?


Answers:
author: Narendra Kumar
body: Hi [@addmin amin](/t5/user/viewprofilepage/user-id/2172804) welcome to atlassian community!

You can see the linking document for Jira and Confluence here <https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html>

Once you've logged in into Jira, you can switch to confluence by clicking on dots in left corner. Please follow the below screenshot for same -

![jira switch.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/160519iCCD94BE10BE5CFCD/image-size/large?v=v2&px=999 "jira switch.PNG")

Please let me know how it works for you.


author: Pramodh M
body: Hi [@addmin amin](/t5/user/viewprofilepage/user-id/2172804)

Check in Application Links on both side of the Server in Application Option under Jira Administration and Confluence Administration.

Reconfigure the links.

And aslo are you able to directly access to Confluence and login into Server. You might want to change the Base URL.

Thanks,  
Pramodh

comments: author: Kishan Sharma
body: Pramodh has rightly mentioned about the application links to connect Jira and Confluence instances. Please refer [this link](https://confluence.atlassian.com/applinks/link-atlassian-applications-to-work-together-785449117.html) for more details on how to create the application links.


author: addmin amin
body: I can\`t open Confluence. Error autentification.  
We created only accounts in JIRA and then entered Confluence with these data


author: Kishan Sharma
body: Are you saying that you do not have access to confluence ? In that case you can reach out to your Confluence Admins to help you with this.


author: addmin amin
body: Confluence Admin - it\`s me


author: Kishan Sharma
body: So you are saying you are unable to login to confluence now ? In that case you can refer this [KB article](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html) to recover admin user rights.


Tags: confluence-server

connect

jira

server
cancel access given through outgoing links
Asked by frederic_vu:

I see on some documents, "outgoing links", mainly mailto, including external users.

We have not enabled public links, but on the document shared in "everyone can view", I checked with some of those external users (suppliers), and they confirm being able to access it.

For some of them, we have stopped working with them, and I would like to remove the access they have on those pages.

As IT manager, I would like to have a complete view of those existing direct links to any document in our Confluence, and possibly cancel them. Where is it possible to do this ?


Answers:
author: Nic Brough -Adaptavist-
body: How are these external users getting permission to see the pages?

You've ruled out public links, so there's either:

* They are logging into Confluence as a normal user
* The stuff they can see is in a Service Desk Knowledge Base and they are customers
* You are allowing them in via "anonymous" access, which means no-one has to log in to see the content

Do you know which it is? (Check the space permissions to see who is allowed in, it should be able to show you all three of those)

comments: author: frederic_vu
body: I've seen the users to whom the documents we shared, arrive in the list of our users, with "has site access".

One of them (let's name him BOB) also appeared in the "Access Request" list and is still pending approval (so was not approved). But if I choose to "Reject" this access request, Confluence tells me "You're about to deny access to BOB. They won't be able to request access again and we'll let them know they were denied access."

So I don't want to do that as we may work with BOB in the future again. Unless you tell me he would be able to come back later if we share a new document with us?

So I think we are in the case 1 of your list, but I'm not sure how/when they get access to our site in the process as BOB was listed among our users with "has site access" and his "Access Request" is still pending approval.


author: Nic Brough -Adaptavist-
body: Ok, so Bob is a standard Confluence user, so, yes, you can just lock them out of the system, by removing them from the "has site access" or disabling the account, or even deleting it (not recommended, stick to "disable")

The "reject" is a bit more complex, but I think you've already answered it yourself - yes, you can reject Bob, but that rejection only applies to what Bob was invited to. If rejected, Bob won't get added to the space/page, and they can't be invited to that again, but you can invite Bob to another page, or even add Bob to the space and/or page without the invite.


author: frederic_vu
body: thank your very much for this clear and precise answer ! :-)


Tags: cloud

confluence-cloud
Add CheckBox and export Confluence Page to Word/PDF
Asked by Alexander Pappert:

I added a CheckBox in my Confluence Page

![image.png](/t5/image/serverpage/image-id/160492iD25CCA2B2835D56F/image-size/large?v=v2&px=999 "image.png")

I need to Export the Page in Word or PDF

**I need to edit the Box in Word/PDF, but it is not clickable there**

Export to Word

![image.png](/t5/image/serverpage/image-id/160493iE3259AE71BE85A1B/image-size/large?v=v2&px=999 "image.png")

Export to PDF

![image.png](/t5/image/serverpage/image-id/160494i62D99F7693FA589C/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Pavel Junek
body: Hi Alex,

This Confluence behavior is reported as an Bug - <https://jira.atlassian.com/browse/CONFSERVER-35175>.

Unfortunately, it has not been repaired since 2014. You can try using Workaround, which is described in the ticket, or install an addon (paid) [Scroll Word Exporter for Confluence](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=server&tab=overview)

Pavel

comments: author: Alexander Pappert
body: Buggy since 7 years, great ;(


Tags: new-to-confluence

server
The owner of the page in confluence given permission to view the page but still unable to access the
Asked by Mark Saunders:

A little help on:

The owner of the page in confluence given permission to view the page but still unable to access the page.

Existing advice has broken links.


Answers:
author: Alan Stephenson
body: Page restrictions are different than space permissions. Like what the previous person said, it is a common mistake where your acct has been added in restrictions but the group confluence-users doesn't have permission.

comments: author: Mark Saunders
body: Thank you for the information. It looks like it worked :)


author: Kishan Sharma
body: Hi [@Mark Saunders](/t5/user/viewprofilepage/user-id/4559356) Welcome to the Atlassian Community!

Have you checked if the user has been added in the space as well ? It is a common mistake wherein users are not part of the space, but are given view/edit permissions on the pages.

comments: author: Mark Saunders
body: Thanks, i was not aware of that. I have added the users. no complaints yet :)
Is there any workspace reserved for IBM Corporate members or any enterprise edition?
Asked by Joy Nandi:

Need to understand is there any separate space which is accessible for IBM corporate employees ?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: There could be, but you'd probably need to ask IBM, or the people around you who may be using something you're interested in.

We're a community of people here to talk about Atlassian stuff, we don't know how (or even if) you or your organisation are using any of it.
invitation for new employee is not sent
Asked by ILJUN LEE:

Hi,

The eunjae.lee@antpinion.com can't get the verification mail.

![Screen Shot 2021-09-15 at 10.15.51 PM.png](/t5/image/serverpage/image-id/160476iE9BEF92B4902D30A/image-size/large?v=v2&px=999 "Screen Shot 2021-09-15 at 10.15.51 PM.png")


Answers:
author: Daniel Eads
body: Hi [@ILJUN LEE](/t5/user/viewprofilepage/user-id/4559317) ,

I saw your [other question](https://community.atlassian.com/t5/Atlassian-Account-questions/Not-Recieving-Verification-Emails/qaq-p/1821538) and just wanted to follow up here as well. The email address listed was on an internal list that prevented our mail service from delivering the invitation correctly, as Gmail had previously told our mail service that there was no mailbox at that address. The error has been cleared on Atlassian's end and additional invitations should go through now.

Cheers,  
Daniel \| Atlassian Support

comments: author: ILJUN LEE
body: thanks, it works now.


author: ILJUN LEE
body: this is been more then 2 weeks.

Do you have any update for this?


author: Mayur Jadhav
body: Hi [@ILJUN LEE](/t5/user/viewprofilepage/user-id/4559317)

Welcome to the Atlassian Community!!

Yes exactly many customers are facing same issue like they are not getting emails.


author: Kishan Sharma
body: Hi [@ILJUN LEE](/t5/user/viewprofilepage/user-id/4559317) Welcome to the Atlassian Community!

Seems like there was an incident which has affected many customers and it is still being investigated. [Refer this link.](https://jira-software.status.atlassian.com/incidents/t2j8cg07yj15)


Tags: cloud

confluence-cloud
Confluence ??????? ERR_CONNECTION_REFUSED
Asked by ? ??:

?????????

?????Confluence???????????ERR_CONNECTION_REFUSED??????

LINUX?????????????????????

confluence.service loaded active exited LSB: Atlassian Confluence

??????????????????????

systemctl restart confluence

????????????

confluence.service loaded active running LSB: Atlassian Confluence

???????????Confluence???????????????????????

????????????????????

????????????


Answers:
author: Rick Li
body: ?????????????????????????

??????????

???????????????


author: Nic Brough -Adaptavist-
body: ?????????????????????????URL?????????????????????????????????????

Confluence?????????????????

???????????????????????????????????????????Tomcat??????\<confluence home\> /logs/atlassian-confluence.log???\<confluenceinstall\> /logs/catalina.out? ??????????????

??????????????????????????????????????????curl???wget?????????URL????????????????????????localhost?port????????????????? ????????????????????html??????????????????????????????

???????????????

---- google translated from this:

"Connection refused" in a browser usually means that there is something running on that url, but there is something not letting you in.

Check that Confluence is running.

Have a quick look at the logs to see if there are errors that may be stopping it listening to you (\<confluence home\>/logs/atlassian-confluence.log and \<confluence install\>/logs/catalina.out for the Tomcat log if that might be the problem).

Check that it is serving properly by trying a local connection on the server (use curl or wget on the command line to try to get the front-end page from the base url, replacing the server name with "localhost:port" so it looks locally. Does that give you a block of html with a login prompt in it, or connection refused?).


Tags: confluence-server

server
Getting offline message in every minute while editing/updating any confluence page
Asked by Jitendra Bisht:

Hi,

I'm trying to edit/update a page and getting a message that "we have lost connection to you so we have disabled editing to prevent any issues .You will be able to edit once we reconnect .Trying re-connecting....  

I have checked this with my colleagues and they are also encountering the similar issue.

We are currently working from home with a stable internet (fiber ) connection. I have also attached the screenshot of the message I'm getting for your reference.

Please advise.

Thanks,

Jitendra![error_msg.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/160468i72218FDBBCB28942/image-size/large?v=v2&px=999 "error_msg.JPG")


Answers:
author: Kishan Sharma
body: Hi [@Jitendra Bisht](/t5/user/viewprofilepage/user-id/4559209) Welcome to the Atlassian Community!

Have you tried clearing your browsers cache ( clear data for "Cookies and other site data" and "Cached images and files.). If that is not helping too, I would suggest reaching out to Atlassian [Support](https://support.atlassian.com/contact)for further help.


author: Ajay _view26_
body: Hi [@Jitendra Bisht](/t5/user/viewprofilepage/user-id/4559209)

Welcome to the community?

It seems really strange!

Can we try by clearing our all cookies if the issue issue still persist ?

Cheers

Ajay


Tags: cloud

confluence-cloud
Would you please tell me how to turn off the automatic emojis?
Asked by Carla Breidenbach:

Although I think it's great to allow emojis if someone wants them, I'm finding it very frustrating to have emoji's automatically load in place of text. For example, I don't want "B:" to be replaced with an face with sunglasses when I'm trying to get text written. Would you please tell me how to turn off those automatic emojis?


Answers:
author: Dan
body: I'll second this suggestion. I'd upvote anything related to this.

I don't want to ditch all keyboard shortcuts. Just the replacement of the more obscure text emojis, like 0:3 to angel.


author: Fabian Lim
body: Hi [@Carla Breidenbach](/t5/user/viewprofilepage/user-id/4401154)

You need to disable keyboard shortcuts which may not be ideal.

To disable keyboard shortcuts:

1. Select your avatar from the top right, then select **Settings**. This will open your personal settings for Confluence.
2. Select **Edit** , then uncheck the box labeled **Enable** next to **Keyboard Shortcuts**.
3. Select **Submit** to confirm your changes.

comments: author: Carla Breidenbach
body: Thank you [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) . This looks like it disables all keyboard shortcuts--unfortunately, I only want to remove the automatic emojis. Do you know of any way to specify just the emojis?


author: Fabian Lim
body: Not that I know of. I would just try to avoid those characters.

For "B:", maybe use the numbered bulleted format instead.


Tags: cloud

confluence-cloud
Using Bob Swift to see how many people have viewed a page?
Asked by Josh Ketchersid:

My instance does not have Confluence analytics turned on, any chance I can use Bob Swift to see how many people have viewed a specific page?


Answers:
author: Fabian Lim
body: Hi [@Josh Ketchersid](/t5/user/viewprofilepage/user-id/3810087)

If you are the sys admin, why don't you try installing the free trial and checking if it works?

Btw, we have confluence analytics and it does a great job.


Tags: confluence-server

server
Incluir calend?rio em template de Ata de Reuni?o
Asked by Ana Carolina Kotinski:

Boa Tarde,

Estou criando v?rias atas de reuni?es com os meus clientes e gostaria de na hora j? incluir a pr?xima data de reuni?o direto na Ata de Reuni?o, vinculado ao Calendar do Google, tem como?  

Obrigada


Answers:
author: Jessica
body: Ol? Ana Carolina, tudo bem?  

Bem vinda ? Atlassian Community. :)  

Por padr?o, n?o temos nenhuma ferramenta que faria a inclus?o do Google Calendar com p?ginas do Confluence.

N?s temos por?m, uma sugest?o criada em nosso portal, para que seja poss?vel integrar os Calend?rios como Outlook e google Calendar, com o Confluence poder criar templates de p?ginas a partir do calend?rio e acredito que isso tamb?m possa abordar o seu caso de uso para vincular o Google Calendar com a Ata de Reuni?o nesse caso:  

* [Create pages based on templates and integrate it with calendars](https://jira.atlassian.com/browse/CONFCLOUD-69583)

Por hora, Ana, a ?nica sugest?o que temos, seria compartilhar o link, caso dispon?vel, do seu Google Calendar, ou usar o /date no Confluence para marcar a data na p?gina, mas esse n?o faz a integra??o com calend?rios, apenas marca uma data na p?gina.

Fique ? vontade para adicionar qualquer feedback ou coment?rio na p?gina de sugest?o!   
Espero que isso ajuda a clarificar sua d?vida!  

Cheers,  
Jessica


Tags: cloud

confluence-cloud
Can the Comala workflow email all confluence users when a document is pulished?
Asked by Joe G:

If one was using the Comalatech workflow to publish a set of standards that would be approved by various groups, when the page is approved by the last approver, could it email all confluence users or a defined email address i.e. example@foo.com when the page hits the Published state? This way the users would know to check the page for its content.


Answers:
author: Mike Rink
body: Hi [@Joe G](/t5/user/viewprofilepage/user-id/3647064) ,

You can use a trigger to send an email once a page hits a specific state (in your case, you would trigger it on the last state). If you have an email alias for your whole team, like team@foo.com, that would notify everyone. You can customize the content in the email as well. Here's complete instructions on [our wiki](https://wiki.comalatech.com/display/CDML/send-email+macro). We also put together a YouTube video tutorial for this, if it helps: <https://www.youtube.com/watch?v=V7T1pwnRSxY>

Finally, just wanted to point out that you can also use the built-in Read Confirmations feature to assign users to read a document. More info here: <https://wiki.comalatech.com/display/CDML/Read+Confirmations>.

Best of luck with it!


Tags: confluence-server

server

workflow
Comala workflow remove value from parameter
Asked by Marya Belanger:

In my workflow, I have a parameter that I'm adding labels to (every labeladded event) :

```
{trigger:labeladded}
    {set-metadata:Page Labels}
    @Page Labels@, "@label@"
    {set-metadata}
{trigger}
```

how can I remove a value on a labelremoved event?

```
{trigger:labelremoved}
    {set-metadata:Page Labels}
    @Page Labels@ - "@label@"
    {set-metadata}
{trigger}
```

Obviously not with a minus sign, but is there any way to do this?


Answers:
author: James Conway
body: Hello [@Marya Belanger](/t5/user/viewprofilepage/user-id/4529218)

You can do this with the **@labels@** value reference,

```
{trigger:labeladded}
    {set-metadata:Page Labels}
    @labels@
    {set-metadata}
{trigger}
{trigger:labelremoved}
    {set-metadata:Page Labels}
    @labels@
    {set-metadata}
{trigger}
```

If you are looking to reference this metadata value in a page using the Comala Document Management **{get-metadata}** page macro, then you can simply specify this value reference in the macro config, e.g:

![Screenshot 2021-09-17 at 15.48.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/160799i76471C2A6000005C/image-size/large?v=v2&px=999 "Screenshot 2021-09-17 at 15.48.51.png")

Do keep in mind that you can contact our friendly Customer Success team anytime at <https://support.comalatech.com> with any questions about any Comalatech app.

All the best

James  
Senior Product Manager


Tags: comala

confluence-server

server
How to upload a txt/img file through POSTMAN POST Call?
Asked by Lions ignitz:

How to upload a txt/img file through POSTMAN POST Call


Answers:
author: Kishan Sharma
body: Hi [@Lions ignitz](/t5/user/viewprofilepage/user-id/4558805) Welcome to the Atlassian Community!

You can add attachment to a confluence page by sending a POST request to the /rest/api/content/\<pageID\>/child/attachment API endpoint.

Example Curl Command -

curl -u $USER_NAME:$USER_PASSWORD -X POST -H "X-Atlassian-Token: nocheck" -F "file=@${ATTACHMENT_FILE_NAME}" -F "comment=File attached via REST API" ${CONFLUENCE_BASE_URL}/rest/api/content/${PAGE_ID}/child/attachment

Please change USER_NAME/USER_PASSWORD/ATTACHMENT_FILE_NAME/CONFLUENCE_BASE_URL/PAGE_ID as necessary in the above command.


author: Hana Ku?erov?
body: Hi [@Lions ignitz](/t5/user/viewprofilepage/user-id/4558805) ,

welcome to the Atlassian Community!

Would you please provide us with more information, what you are trying to achieve? Add one or more attachments to an existing Confluence content?

Thank you!


Tags: confluence-server

server
Comala workflow separate @labels@ list
Asked by Marya Belanger:

Is there a way in a work flow to separate out the values within the @labels@ reference?

By default they are comma delimited. Is there a way to get each value separately?

For example, if @labels@ returns label1,label2,label3 how can I get label1 as a value by itself?


Answers:
author: James Conway
body: Hello [@Marya Belanger](/t5/user/viewprofilepage/user-id/4529218)

You can use the @label@ value reference for label added and label removed events. See <https://wiki.comalatech.com/display/CDML/Event+references> for more details.

If you give some more context for your use case other community members might be able to suggest different ways of working with Confluence page labels.

You can also contact our friendly Customer Success team at <https://support.comalatech.com>

Kind regards

James  
Senior Product Manager


Tags: comala

confluence-server

server