youngmon/atlassian-qna huggingface dataset:
Map Epic Name to "summary" Jira field in Jira Settings - any possible issues
Asked by Samit Mehta [321 Gang]:

I am waiting for our demo Jira Align / Jira environment to be fixed, so I am not able to test this - hoping someone in the community can confirm this.

A client is frustrated with Jira Align's Feature title being synced with the Jira Epic's Epic Name custom field and prefer that it be synced to the Jira Epic's built-in "summary" field.   
I believe this just means that they should change the mapping from the custom field id for Epic Name to the string "summary" in Jira Settings. Is that right?

Also, the user would still require the user to fill out the "Summary" field in the Feature work item in Jira Align. Is there any issue if both the Jira Align title and "Summary" fields sync with the Jira "summary" field?


Answers:
author: Peter Jessen
body: Hi [@Samit Mehta \[321 Gang\]](/t5/user/viewprofilepage/user-id/1892795) ,

No. Do not may the Summary field in lieu of the Epic Name. Jira requires both fields on features (Jira epics) and Align is forced to follow Jira in this case. Best practice is to teach people to duplicate the Epic Name in the Summary field.

Hopefully Atlassian will either move the Epic Name to the top of the UI in Jira or remove the Summary field completely. This has been a headache for as long as I've implemented Align (which is more than 6.5 years).

Regards,  
Peter

comments: author: Samit Mehta [321 Gang]
body: Thanks, [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143) for clarifying.  
It is a big headache when the usage of Jira Align spreads past the initial set of users (where we trained them with this best practice).
A Feature created in JA with no Priority selection, the synced issue in Jira has High priority?
Asked by Vinay Sharma:

We have Jira Align and Jira Software (Cloud) integration.

When a Feature (Jira Epic) is created in Jira Align, with no Priority selection, the synced issue (Jira Epic) shows up "High Priority"?

Ideally, it should show "Need prioritization" in Jira. How to resolve it? Please suggest.


Answers:
author: Shannon Wright
body: Please check under Admininstration - Jira Settings - Jira Setup tab  

scroll down to the custom field settings to "Issue Priority Default".

This has an ID in it. Check your priority ID's in JIra for the desired priority and change this field.

The definition of this field in Align states the following:

**Issue Priority Default** . When you create a feature or story in Jira Align, it will create a feature or story issue type in Jira. This is a default priority that the connector will set on the newly-created issue in Jira.


Tags: jira-cloud
How can I disable Discussions for a user Role or for all the members or a Portfolio?
Asked by Allan Maxwell:

I would like to stop folks from commenting on Features, Stories, Tasks and Defects in Jira Align because most of the folks who would care about those discussion seldom log into Jira Align ...they work in Jira Software. How can I achieve this?

![Screen Shot 2022-09-05 at 1.35.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/214347iC3CCB2419501F8BF/image-size/large?v=v2&px=999 "Screen Shot 2022-09-05 at 1.35.59 PM.png")


Answers:
author: Philipp Barry
body: Hi [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714)

Discussions can only be enabled or disabled globally under:   

Administration -\> Platform under Settings -\> Program tab -\> Enable Conversations to "Yes" or "No"

Best regards  

Philipp


Tags: chat
How can I disable by Role or by Portfolio the ability to upload files in On-Prem Jira Align?
Asked by Allan Maxwell:

I would like to disable the uploading of files for certain user Roles or all members of a Portfolio. How can I achieve this?

![Screen Shot 2022-09-05 at 1.37.08 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/214346iA431D9A63B9C458F/image-size/large?v=v2&px=999 "Screen Shot 2022-09-05 at 1.37.08 PM.png")


Answers:
author: Shannon Wright
body: the only way I could find so far is to take away the SAVE permission for the work item(i.e. Story, Feature, etc). That option truly isn't feasible for the most part.

Looking at the permissions within the role, I don't see anything specifically calling out the attachment piece.
Jira Align to ADO connector limit?
Asked by Chris Chranko:

We have multiple instances of ADO that we want connected to a single instance of Jira Align. Is there a limit to the number of connectors that can be configured? Are there any performance concerns we should be aware of if we have 20+ connectors?


Answers:
author: Ste Wright
body: Hi [@Chris Chranko](/t5/user/viewprofilepage/user-id/5021549)

I've not come across this issue before - and I think it's likely quite a rare occurrence. I'd recommend reaching out to <https://support.atlassian.com/contact/> to get this information!

I'd consider trying to merge some of those instances though if possible - it will make it easier to administer/manage in future, both in Align and ADO!

Ste

comments: author: Chris Chranko
body: We are a very large organization and have 20 instances of ADO each with 100+ projects. We are trying to rationale some of them but ultimately we will need over a dozen connectors and are concerned about 1) if there is a limit and 2) any performance concerns.
Connect Jira EI to Tableau
Asked by Kiran Yarlagadda:

Can we connect to Jira EI from Tableau without any need for the IPs to be whitelisted


Answers:
author: Sam Tsubota
body: Hi [@Kiran Yarlagadda](/t5/user/viewprofilepage/user-id/4991070) IP whitelisting is required if you want to connect Tableau to Enterprise Insights. It's necessary to validate incoming requests coming from customer's network.


Tags: cloud
Fixed Program Spend per Point and Team Spend per Point
Asked by Brady Lin:

I'd like to utilize estimated spend and actual spend in portfolio room and set up the portfolio with blended rate as the costing method. I've also tried setting the costing method to cost center. Is there a way to fix those variables instead of some normalized numbers?

I don't understand how to compare that number against our budget. Sometimes a point could worth $5k but sometimes $1k. Guessing it's somehow derived from my blended rate and 8 hours of work a day.


Answers:
author: Jennelle Stearns
body: [@Brady Lin](/t5/user/viewprofilepage/user-id/1209744) There isn't a way to fix the team or program spend per point values. There are 2 great articles that provide info that should help. The following article talks about all the areas you need to setup in Jira Align for it to even calculate values, plus how the data is baselined/re-baselined: [Manage Data for Financial Calculations](https://help.jiraalign.com/hc/en-us/articles/4403860985364-Manage-Data-for-Financial-Calculations). The second article talks about how the Team and Program Spend per point are calculated: <https://help.jiraalign.com/hc/en-us/articles/4402376645780-Updated-New-Financial-Calculations-and-Reports-Coming-in-Version-10-98-0> .

Here is an **example** of how the rates and hours work (looks at the above articles for more details):

**Example Details:**

In the Portfolio Room, I see Story A which is an accepted Story that is 5 points. The story was completed by the Cowboys team in Sprint 25. When I look at Sprint 25, the burn hours are 6 hrs per day and the schedule shows 2 weeks (10 days). The blended rate for this increment is $50. The Cowboys had a total of 60 accepted story points in Sprint 25. In addition, fthere are 3 people assigned to the Cowboys Sprint 25 with the following task allocations: Jack: 100%, Matt: 50%, Sally: 100%.

**Calc:**To get the total cost of the Cowboys team for Sprint 25, you need to do the following calculation for each individual and then sum up the dollar amount to get the total:

((burn hours \* task allocation) \* days in Sprint \* blended rate)

**Calculation using the Example Data:**

Jack: ((6 hrs \* 100%) \* 10 days \* $50) = $3000

Matt: ((6 hrs \* 50%) \* 10 days \* $50) = $1500

Sally: ((6 hrs \* 100%) \* 10 days \* $50) = $3000

Total Cost for the Cowboys team for Sprint 25 is ($3000 + $1500 + $3000) = $7,500

**Calc:**Team Spend per point for Sprint 25 is calculated as:

(Total Cost for the team for the sprint / total accepted points for the team's sprint).

**Calculation using the Example Data:**

So for our example the Total Spend per point for the Cowboys Team for Sprint 25 is: $7500/60 points = $125

**Calc:**A Story's Actual Spend is calculated as:

(Total Team's Spend per point \* the story's accepted points)

**Calculation using the Example Data (the final cost is what is shown in the Accepted Spend for Story A in the Portfolio Room):**

Actual Spend for Story A: ($125 \* 5 points) = $625

comments: author: Brady Lin
body: Thank you for the explanation and the example. I'll check out the links


Tags: cloud
Is there any way to configure your Team Sprint Board?
Asked by Carlos Ceballos:

Currently, JIRA Align shows Pending Approval, Ready to Start, In progress, Dev Complete, Test Complete and Accepted. My done stories from JIRA software do not get read from JIRA Align. Is there any way to reflect Done stories to JIRA Align? My JIRA software board only has To Do, In Progress, and Done status. I would appreciate if there is guidance.

Thanks-


Answers:
author: Sam Tsubota
body: [@Carlos Ceballos](/t5/user/viewprofilepage/user-id/5018998) When configuring the Jira Connector within Jira Align, one of the things that is done is mapping the Jira statuses in the story workflow to the Jira Align story states before connecting a Jira project with Jira Align to sync issues. Check with your Jira Align admin to confirm how they have mapped the statuses in your Jira workflow.


author: Benjamin
body: Hi [@Carlos Ceballos](/t5/user/viewprofilepage/user-id/5018998) ,

Here's a documentation on Jira Align for user stories:

<https://help.jiraalign.com/hc/en-us/articles/115005732267-Manage-stories>

The Jira Board column status may not match exactly to the actual status. Make sure to inspect the board configuration to see what status is mapped to the Done column.

-Ben


Tags: cloud
Custom Rooms
Asked by Esraa Hasib:

Hi all,

Does anyone have documentation for custom rooms (custom Hierarchy)?


Answers:
author: Tom O'Connor
body: [@Esraa Hasib](/t5/user/viewprofilepage/user-id/4678334) currently custom rooms and custom hierarchy is limited to early access customers. This functionality currently is on track for GA towards the end of 2022. With that, there will be more documentation and details. In the meantime, if you are a early access customer and have a TAM4JA, you may want to reach out them for more details that we can share with you.

comments: author: Graeme Wright
body: [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478) Is there any update on the general release date for the custom room functionality? Thanks


author: Cynthia Phillips
body: Can some share collateral on purpose of Custom rooms so we can explain it to our associates


Tags: hierarchy

room
Why does Jira Align default the program in the Configuration Bar?
Asked by Rebecca Hylek:

I'm a Super Admin for Jira Align. For some reason, a few weeks ago no matter what area of focus I'm on in Jira Align, the configuration bar defaults to the same program. How can I remove the default?


Answers:
author: Allan Maxwell
body: [@Rebecca Hylek](/t5/user/viewprofilepage/user-id/4797610) Each time I (also superadmin) login, my configuration bar is set back to where it was when I last logged out.

Could it be something with your Jira Align SSO settings preventing Jira Align from gracefully logging out?

comments: author: Allan Maxwell
body: Maybe try logging out --rather than allowing JA to time-out --just to see what happens?


author: Rebecca Hylek
body: I'll try that however this just started a few weeks ago and no changes have been made that I'm aware of. In the past, as you say, the configuration bar always set back to where it was when I logged out, either manually or via our SSO. Now, it defaults to that same program every time even though I haven't put it in the configuration bar. Strange...


author: Allan Maxwell
body: [@Rebecca Hylek](/t5/user/viewprofilepage/user-id/4797610) Are you blocking cookies in some way, such as using Chrome in Incognito mode or maybe using a virtual desktop?


author: Rebecca Hylek
body: No, cookies are not blocked and I'm not using virtual desktop.


Tags: cloud
what is the character limit of text fields in benefits tab of the epic?
Asked by Ahmed Elmazon:

how can i know the character limit of the text fields of the benefits tab in the epic


Answers:
author: Enio Marques Junior
body: Hello Ahmed, the current limit is 500 characters.

There's an enhancement request to increase it to 2000, but it is still under evaluation.

Best Regards

Enio Marques


Tags: cloud
Setting up REST in Azure Data Factory Linked Service
Asked by Mark Northcott:

Hello all,

I'm trying to connect to Jira Align via REST in Azure and I am having trouble setting up Azure Data Factory Linked Service .

I try Basic Authentication (as OAuth2 is not avialble with JA) and have tried username and password as well as varied versions of API Token, with or without "Bearer", with or without userxxxx\| but I don't seem to get it to pass. All I get is "Rest call failed with client error, status code 401 Unauthorized, please check your activity settings."  

I can get them to work in Swagger and Postman so I know the API Token is working, but I just don't know how to configure them in Data Factory.

Any help would be appreciated.


Answers:
author: Mark Northcott
body: I got a reply from Atlassian and this works.  

When setting up the Linked Account in Azure Data Factory to connect to Jira Align via REST API, and you use pretty much anything ...... it will show as connected but when you try to create a source connection in the CopyData activity, it will fail.   

So, going back to the Linked Service you are trying to create, firstly, rather than set it as Basic, set the Authentication Type : **Anonymous**

Now move down to the **Auth** **Headers** . I then selected Authorization from the **Name** dropdown and under **Value** dropdown I added the string **Bearer useryyy:\|xxxxxxxxxxxxxxxxxxx** with yyy being your User ID and xxxxxxx being your API Token (See User Menu\>\> Edit Profile \>\> API Token .  

NOTE: You can add the string to your Key Vault as well and attach it  

Now, when you then go to your CopyData Activity which is connected to this Linked Service, and you Preview Data ....... It works.   

So .... that's it.

comments: author: Marco Ycaza Lengua
body: Hello [@Mark Northcott](/t5/user/viewprofilepage/user-id/4460533) ,

I tried what you said , I put exactly **Bearer useryyy:\|xxxxxxxxxxxxxxxxxxx**and didn't work. I guess that the pipe '\|' should be omitted. So I tried like this.

**Bearer user70999:xxxxxxxxxxxxxxxxxxxxxxxxxxx**but got no data in response , maybe there something else I need to take into consideration:

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/218189iAF99670F49D3F928/image-size/large?v=v2&px=999 "Screenshot_1.png")

Thanks for the contribution,


author: Mark Northcott
body: Hello Marco, I think it is the base URL that's the problem

You need to trim it to <https://marcoycaza.atlassian.net>

The full URL you add to the dataset as the Relative URL
In JA is their a way to see recently visited pages?
Asked by Tess Doris:

As a user is JA if I am trying to get back to a page but can't remember what it was, is there a way to see the recent pages I was viewing?


Answers:
author: Enio Marques Junior
body: Hello Tess!

You will be able to see the last 5 pages you visited under Favorites \> Recents:

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/212099i11B154CD623E8FA5/image-dimensions/304x436?v=v2 "1.png")

Hope it helps!

Best Regards

Enio Marques
Adding an external link to a feature via REST
Asked by Mark Northcott:

Hello All,

I'm creating a web app that will allow additional feature information to be saved via page to a DB and need to add a link to the feature dynamically. The only way I see to do this is via REST but I'm unsure if this can be done via REST as the info is stored in the External Reference table, not the Feature table, and needs its own unique ID

A GET gets me the following  
"links": \[  
{  
"id": 62,  
"name": "Test1",  
"link": "<https://xxxxxxxxxxxxx.azurewebsites.net>"  
}  
\],

Using the following as PATCH wont work ( I know the value is wrong, it needs to be like above but how would I get an ID? )

\[  
{  
"value": "<https://xxxxxxxxxxxxxx.azurewebsites.net>",  
"path": "/links",  
"op": "replace",

}  
\]

Any thoughts on how to do this?


Answers:
author: Allan Maxwell
body: \[{  
**"op": "add",**  
"path": "/links/{{linksCount}}",  
"value": { "path": {{pathURL}} , "name": {{linkName}}  
}\]

comments: author: Mark Northcott
body: Thanks for your reply Allan.

You're moving me in the right direction but I still don't get the solution. I know this is wrong. Is the linkcount derived from somewher or do I hard code it?

\[{  
"op": "add",  
"path": "/links/{{linksCount}}",  
"value": "path": "<https://xxxxxxxxxxxxx.azurewebsites.net>" , "name": "TEST3"  
}\]


author: Mark Northcott
body: I finally found a way to do it, with a dash all that was needed to create the next link. also change from path to link works. Thanks Allan.

\[{  
"op": "add",  
"path": "/links/-",  
"value": {"name": "TEST4", "link": "<https://xxxxxxxxxxxxx.azurewebsites.net>"}  
}\]


author: Allan Maxwell
body: Cool ...didn't know about the dash. I was passing in a count to append to end ...the dash is easier.


author: Mark Northcott
body: So I get now that "path": "/links/0/name" is the way you modify a value such as name in the link and I have confirmed that the following does modify the name of the link, and the ExternalReference data

{  
"op": "replace",  
"path": "/links/0/name",  
"value": "Test1A"  
}

I also tried replacing replace with add but that just replaced.

Now I just need to find out how to add a new External Reference

comments: author: Allan Maxwell
body: OP = Add
Can't see a standard report? [Portfolio Funding Status]
Asked by Jason Leeming:

Hi, I can't seem to see this report in my instance: <https://help.jiraalign.com/hc/en-us/articles/115006227848-10X-Portfolio-Funding-Status>

It looks like its an OTB report so I assume it should show up when you search Reports? Any ideas on this, is it disabled or do I need to set something up first?

Cheers, Jason


Answers:
author: Allan Maxwell
body: [@Jason Leeming](/t5/user/viewprofilepage/user-id/4282580) Yes, that is a standard report, but it exists in the Enterprise Menu so it may not be toggled on for your System Role in Jira Align. You can ask your admin to make it available for you from the Roles permission page:

![Screen Shot 2022-08-21 at 9.33.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/212007i0F822FD39287EF43/image-size/large?v=v2&px=999 "Screen Shot 2022-08-21 at 9.33.28 PM.png")

comments: author: Jason Leeming
body: Hi, thanks for pointing out where to find it. I am a Super Admin and I enabled it for my role (and the PMO \& Portfolio Manager roles). It is now showing up in the list which is good. However, when I select it I get the permissions error page:

You Need More Access  
To View This Page  
Please contact your administrator to resolve this issue.


author: Jason Leeming
body: Appreciate the prompt response too [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) :)


author: Allan Maxwell
body: [@Jason Leeming](/t5/user/viewprofilepage/user-id/4282580) You may need to log out, flush your browser cache and try again ...I know that has worked for other pages and reports.


author: Jason Leeming
body: [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) yep that was it thanks :)


Tags: cloud

report
Feature Backlog List View: Process Step Column
Asked by Rebecca Hylek:

When looking at the Feature Backlog list view we had the option to see the column "Process Step". Per end users, this was available as recently as last week however this isn't an option now. My role is Super Admin and to my knowledge no changes were made at the role or permissions level.

Looking at the help documentation, it appears this should be an option. What we've checked so far:

**Steps to view:**

* Program \> Backlog \> Columns Shown \> Feature \> *++**PROCESS STEP is not listed**++*

NOTE: Process Step is available when you look at the Initiative, Epic, and Story tabs

**Details Panels Settings**: Process Step is Active

**Process Flow:** Process Flow is Active, Process Steps are correct

**Members:** Includes the people trying to view the column "Process Step" in the Feature Backlog with the role "Team of Team"

Viewing the feature backlog and having the process step column visible is common practice for our users. Does anyone know where this went or how we can get it back?

Thank you!

Becky

![Feature Backlog_Column View Options.PNG](/t5/image/serverpage/image-id/211683i59D599C347963F53/image-dimensions/241x230?v=v2 "Feature Backlog_Column View Options.PNG")![Details Panels Settings_Feature_Process Step On.PNG](/t5/image/serverpage/image-id/211684i5AD8B92690790F1A/image-dimensions/163x318?v=v2 "Details Panels Settings_Feature_Process Step On.PNG")![Process Flow_Program Kanban_Process Steps.PNG](/t5/image/serverpage/image-id/211685iE459830EED8CC286/image-dimensions/283x202?v=v2 "Process Flow_Program Kanban_Process Steps.PNG")


Answers:
author: Allan Maxwell
body: I see the same problem in my instance. Have you submitted a support request?

comments: author: Rebecca Hylek
body: Hi Allan,

Not yet, I was hoping someone would just respond with a quick answer but since that hasn't happened, I'll open one now! I'll share the number with you when it's opened.

Becky


author: Rebecca Hylek
body: [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) , the ticket is ALIGNSP-15218

<https://support.atlassian.com/requests/ALIGNSP-15218/>


author: Jenina Halitsky
body: [@Rebecca Hylek](/t5/user/viewprofilepage/user-id/4797610) I am unable to view the request but curious if you received a response. We are having the same issue.


Tags: cloud
Why can I not re-order the Issue Type hierarchy in Advanced Roadmaps Hierarchy settings?
Asked by Jax Dower:

I have admin permissions, however I cannot change the default hierarchy and put 'Initiative' as no 1 and Epics as no 2.

![snip heirachy.PNG](/t5/image/serverpage/image-id/226929iFD85C13FEAA3EEBD/image-size/large?v=v2&px=999 "snip heirachy.PNG")


Answers:
author: Jim
body: I have never found the number to be relevant. The order, top to bottom, is what sets the hierarchy.


Tags: advanced-roadmaps
Jira Permission scheme
Asked by Z H:

Hello,

If anyone can assist me with this.

Client is asking the following, is it possible to do so?

During a sprint, please update the permissions so that only Admins and Reviewers can move a story to "Done".

In addition, please update permissions so that Developers, , Contributors, Testers, Site Leads, Engineering Team, and Test Team may move issues on a board to any state ("To Do", "In Progress", "Blocked", "In Review") except "Done".


Answers:
author: Jimi Wikman
body: In the workflow, you can add a condition on the transition(s) to the closed status. You can set so only certain roles, groups or even permissions are the only ones that can do the transition.

comments: author: Z H
body: Thank you Jimi!


author: Jimi Wikman
body: Happy to help :)


Tags: permission

server