youngmon/atlassian-qna huggingface dataset:
Display errors with certain french characters
Asked by Aimane SBAI:

When French language is chosen, there are some display issues with certain characters (especially the character "?").

![Capture.PNG](/t5/image/serverpage/image-id/139840i7E3AE4364E11247F/image-size/large?v=v2&px=999 "Capture.PNG")![Capture1.PNG](/t5/image/serverpage/image-id/139841i0C6F850CDB236977/image-size/large?v=v2&px=999 "Capture1.PNG")

Someone have an idea on how to solve this issue ?

Thanks a lot !


Answers:
author: Brant Schroeder
body: [@Aimane SBAI](/t5/user/viewprofilepage/user-id/4196131)

Is this something new that started occurring or have you recently upgraded something? Is it happing in all browsers?


Tags: confluence-server

server
PlantUML issue
Asked by Divyata Sharma:

Hi Team,

Till Tuesday I was able to edit or create a PlantUML in the confluence page. But today when I am trying to modify the PlantUML facing below issue. Could you please help us here. Urgent for client review.

![MicrosoftTeams-image (7).png](/t5/image/serverpage/image-id/139816i9C7C75C3600E8DDD/image-size/large?v=v2&px=999 "MicrosoftTeams-image (7).png")


Answers:
author: Boris Jockov _Stratus Add-ons_
body: Hi,

We had a brief downtime of one our servers which was quickly resolved.

In the future, please use our official [support channel](https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence?hosting=cloud&tab=support). We don't get notified about community posts.


author: Diego
body: Hello there [@Divyata Sharma](/t5/user/viewprofilepage/user-id/2769105)!

This behavior has been reported in the past here in our community:
> [Confluence PlantUML "Could not generate preview. Please consult tech support."](https://community.atlassian.com/t5/Confluence-questions/Confluence-PlantUML-quot-Could-not-generate-preview-Please/qaq-p/1580355)

Ideally, you should contact their support team about this issue:
> * [++***\[Atlassian Marketplace\] Stratus Add-ons Support page***++](https://marketplace.atlassian.com/apps/1215115/plantuml-diagrams-for-confluence?hosting=cloud&tab=support)

I will also take the liberty to mention [@Boris Jockov _Stratus Add-ons_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3508019) for a second time about this. In my older thread I also did this.

Let us hear from you!

comments: author: Divyata Sharma
body: Hi Diego,

Thanks for the response.

It is resolved now. but I do not know how. Do you have any idea?


author: Diego
body: Great to hear that this has been solved. I do not have an insight on what cause Stratus Add-ons services to show this error.

Their support can probably give more insight on this for you [@Divyata Sharma](/t5/user/viewprofilepage/user-id/2769105)!


Tags: cloud

confluence-cloud
How to show attachments under an ancestor in a space
Asked by Vita Gilin:

How to show all attachments of pages in a space under a specific parent?

The following CQL does not return anything:

type = "attachment" and label = "xyz" and space = currentSpace() and text \~ "\*.html" and ancestor = "12345"


Answers:
author: Ollie Guan
body: Hi [@Vita Gilin](/t5/user/viewprofilepage/user-id/4360779) ,

Unfortunately, it does not seem to be supported in the Cloud environment, because user-defined macros cannot be used in this environment.

<https://jira.atlassian.com/browse/CONFCLOUD-11968>

comments: author: Vita Gilin
body: Sorry, i see now that mistakenly i added the question under Confluence cloud. I will close this thread and will open under Confluence data server. Thanks for your response.


Tags: cloud

confluence-cloud
Error of PlantUML Diagrams for Confluence Macro
Asked by y-kimura:

PlantUML cannot be used because it returns the error "Could not generate the preview".

when I searched the same issue, it seemed to be solved last year.

<https://community.atlassian.com/t5/Confluence-questions/Error-of-PlantUML-Diagrams-for-Confluence-Macro/qaq-p/1382754>

are there any solutions?


Answers:
author: Boris Jockov _Stratus Add-ons_
body: Hi,

We've taken this to our official support channel and are in touch with the user.

Regards.


Tags: cloud

confluence-cloud

plant-uml
Want a way for team members to make permanent evaluations of performance on a Task
Asked by William Nelson:

I want to allow team members to flag problem Tasks and the person who unperformed on the Task. I do not what the under-performer to be able to remove record of the under-performance. Even if the under-performance is corrected, I'd like a record of the under-performance accusation and removal of the accusation to remain on record. Thank you in advance for helping.


Answers:
author: Torben_trello
body: This is not something that Trello can offer. We do have labels that can be used to flag certain cards, e.g. when a due date can not be met, however we do not offer any reporting as such in Trello natively.
Can one color code the lists on a board?
Asked by Language Coach:

I'd like to be able to color-code the different lists on a board but don't know how. Help please


Answers:
author: Teddy
body: Hi there!

There is not currently a direct way to color code a list within Trello.

One thing that might work for you is labels. You could add a card to the top of each list with a label for the color of that list. You could also use labels to color code each individual card if that works out better for you as well!

comments: author: Language Coach
body: Thanks, Chris
show some fields on trello boards
Asked by Gonzalo Zapata:

How can I show some fields of cards on the front of a Trello board?


Answers:
author: Crystal Davis
body: Hi Gonzalo,

Crystal from Trello Support here!

You can choose which fields show on the front of cards by selecting the Custom Field Power-up on the card back and then clicking on the name of the field. From there you can chose the "Show field on front of card" option to bring them to the front.

Here's more information on that: <https://help.trello.com/article/1067-using-the-custom-fields-power-up>

comments: author: Gonzalo Zapata
body: Hi Crystal,

and Thanks for your Answer but as you see, I?m talking about "show fields of cards on the front of a Trello board", is that posible?
Anyone know if there is a way to nest boards inside of boards?
Asked by getjon:

Just trying to add another level of organization...


Answers:
author: Crystal Davis
body: Crystal from Trello Support here!

While Trello doesn't support board nesting you can use a few different workarounds to achieve card/board syncing!

You can add a link from one card to another to show a preview of the board and refer back to it easily. Here's a guide on that: <https://help.trello.com/article/824-sharing-links-to-cards-and-boards>

You can also use these third party Power-ups to keep cards in sync:

[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Unito](https://info.trello.com/power-ups/unito)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)


author: marc -Collabello--Phase Locked-
body: [@getjon](/t5/user/viewprofilepage/user-id/2015877)In Trello there is no "direct" nesting of boards into boards.

However you can link to another card/list/board, and in that sense include information from another board in the current board.

comments: author: getjon
body: Thanks Marc... Appreciate the info and suggestion!
REPETABLE CARDS
Asked by GEORGIOS SKLIAS:

1. I create a repetable card.

2. When I open the card where is the sign that I open the today card and not the series?

Do I have signal for that.

Because I d like to open the today card and the complete it.


Answers:
author: Syauqi
body: Hi GEORGIOS,

for a repeated cards, you should see an update in the activity log below the card which is a clickable link which you can open the source card. Otherwise, if there is no mention of copy, it is the original card.

Repeated card states the following on the activity log:
>
> ```
> <user> copied this card from \<source card\> in list <source list>
> ```

Here's an example:

++Source Card++

![Screen Shot on 2018-09-24 at 8.15.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/33063iCAA6711B54C07BAF/image-dimensions/408x377?v=v2 "Screen Shot on 2018-09-24 at 8.15.30 AM.png")

++Repeated Card:++

![Screen Shot on 2018-09-24 at 8.16.44 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/33064iB57EC2FC8C378503/image-dimensions/406x358?v=v2 "Screen Shot on 2018-09-24 at 8.16.44 AM.png")

Let me know if you have any questions :)

comments: author: GEORGIOS SKLIAS
body: Thaks a lot.

G S


author: Syauqi
body: No worries GEORGIOS :)
When I use ctrl-v to paste clipboard image into trello its attached twice. Why?
Asked by jkyburz:

Windows 10, Firefox latest.

I often use the new Shift-Windows-S key combo to grab screen shot to the clipboard - but when I paste the image into the card, its attached twice.

It happens no matter how I copy the image.


Answers:
author: troti06
body: Hi there

We have exactly same issue here.

CTRL + V is pasting twice the image :

first with name image.png', second with name 'added on xxxxx'


author: Crystal Davis
body: Hi Jay,

Crystal from Trello Support here!

Hmm that's really interesting. As we'll be talking about private board information, can you please write in to us so we can take a closer look? <https://trello.com/contact> Thanks!


Tags: attachment
How to send HTML email to board without the card displaying all the html source code?
Asked by Jason Saunders:

I have a Wordpress website and have set up an Email to board notification to alert me to new user registrations.  

The email sent from Wordpress however is a html email (for presentation purposes as this email also gets sent to the user).  

The problem is, when the email creates a Trello card it displays the html source code which makes it pretty impenetrable when looking for the user's information.  

Anyone have a solution to this?


Answers:
author: Crystal Davis
body: Hi Jason,

Crystal from Trello Support here!

That's really interesting. We'd love to take a closer look at this. As we may discuss private information on your account, please write in to us directly: <https://trello.com/contact> Thanks so much!

comments: author: Jason Saunders
body: Thanks Crystal.  

Sorry I'm not quite sure what you're asking me to do here. The link you gave me is the same link I used to post my question isn't it?  

Best  
Jason


Tags: email
Is there a way that the Trello filtering also applies on my power-up content?
Asked by Manuel Wyssen:

When i use trello's filter it also filters on custom fields but not on my custom trello power-up. Is it possible that the filter also applies on my custom power-up content?

For example i can use the capability 'list-sorters' to provide my sorting strategy. If there's something similar for filtering (or searching) that would be nice.


Answers:
author: matt
body: Hi Manuel,

? I'm a developer on the Power-Ups team at Trello. I'm glad to hear you are using Power-Ups and have built your own, that's awesome! Letting Power-Ups hook into filtering is something that we have on our backlog, and have poked at a bit in the past, but hasn't made it into our immediate roadmap just yet.

It's definitely a neat idea, and I'll note your feedback on our card tracking it.

Thanks,

Matt
Copy/paste txt frm a card to new email without blue boxes around the txt
Asked by Wendy Widjaja:

Copy and paste


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with a screenshot of the issue. We are not quite sure what might be causing this.

comments: author: Wendy Widjaja
body: Hi, there all good now. Finding the answer meant highlighting the text from bottom to top before I could copy and paste to a new email without carrying over the highlighting covering each line of text.
Trello Salesforce Integration
Asked by Kaya Ten-Pow:

I've seen use cases of Trello \<--\> salesforce integration for opportunities...does the integration also work for contacts?


Answers:
author: Crystal Davis
body: Hi Kaya,

Crystal from Trello Support here!

You can attach contacts to a card using the Salesforce Power-up. Once you're on the back of the card, select the "Salesforce" button. From there instead of selecting "cases" choose "Attach contact."

Here's a helpful article with instructions on how to do that: <https://help.trello.com/article/1055-using-the-salesforce-power-up>

If that's not what you're seeing on your card, please write in to us directly so we can take a closer look: <https://trello.com/contact>
Trello Salesforce Integration Question
Asked by Kaya Ten-Pow:

Hi there!

I'm interested in investing in one of the Trello Power Ups - Salesforce Integration for Trello. I just want to confirm that the salesforce integration has the following capabilities:

- any updates made in Trello will be reflected in salesforce, and vice versa

- fields that can be updated in salesforce via Trello include customized fields

- there are no exceptions / limits on the fields that can be updated in Salesforce via Trello

Does anyone know more about this? Would love to get your input!

Thanks!


Answers:
author: Teddy
body: Hi Kaya!

The Salesforce Power-Up is currently only a one way sync, meaning it will only import data from Salesforce into Trello. There is not currently a way to change that data in Trello and have it also update within Salesforce.

Additionally, custom attributes will not currently show up on the card back within Trello. I'll definitely reach out to our team and let them know that these are things that you'd be interested in seeing!

comments: author: Kaya Ten-Pow
body: This is really helpful - thanks, Chris!
Linking slack to trello, error when adding team member to a card
Asked by Michael Armijo:

Hello,

I've linked my trello and slack successfully and can create cards on my trello board. However, when I try to directly add teammates to a card I get the following error:

/trello add [@Mike](/t5/user/viewprofilepage/user-id/76950) test_card

I get the following message:

I don't know [@Mike](/t5/user/viewprofilepage/user-id/76950) Are they normal (not guest or bot) members of this Slack team?

I have been following the directions in step 6 of this guide:<https://blog.trello.com/master-trello-app-for-slack-infographic>

Any ideas on how to resolve this issue would be appreciated.

Thank you.


Answers:
author: Teddy
body: Hi Michael,

There is not a way to add other board members to your cards from within Slack directly. The @mention function looks for other Slack members that are authorized with Trello, and then tries to add them to your card.

So in order for that to work, Mike would need to connect his Slack account with his Trello account within that Slack room. Once that is complete, then the command that you tried should work.

comments: author: Michael Armijo
body: Hi there,

I have had all of my teammates connect their trello accounts to slack. They can create cards and add comments to them, but we are still experiencing issues when trying to add people to cards by using [@Mike](/t5/user/viewprofilepage/user-id/76950) or [@Gerald](/t5/user/viewprofilepage/user-id/1167173), for example. It also does not work with /trello assign mike to the latest card.

Is this is a bug or is there some other step we need to take to enable the assign feature from slack?


author: Teddy
body: Hi Michael,

If you don't mind, can you please reach out to our support team directly at <https://trello.com/contact> so that we can help troubleshoot further?


Tags: slack
Turn off List Ordering in Trello Calendar powerup
Asked by Nick Warren:

Hey there,

This is the first question I've asked -- as I can't find the answer to this particular issue.

I'm using Due Dates/Times across cards in various lists, and there are typically multiple cards due at different times on each day.

But when I view a particular day on the calendar the cards are order by List and then Time... which means (in effect) that they can be out of time order. Is there anyway to avoid this, other than putting all the cards into one list?

thanks in advance,

Nick


Answers:
author: Crystal Davis
body: Hi Nick,

Crystal from Trello Support here!

At this time, we don't have a way to order the cards strictly by the due date time instead of by list) in the Power-up. However, I have let our team know about this and will take this into consideration for future updates!


Tags: calendar
Copy Board with Select Cards - using API
Asked by Alann Demeester:

We have created an Onboarding Template board using Labels to identify those cards which are unique to a given role. We would like to use the API to:

1. Copy the template board to a "Welcome Joe" (or whatever) board
2. During the copy process select from the Labels on the template the one appropriate for Joe's role
   1. possibly be able to select more than one

This would generate the 'Welcome Joe' board with only those cards identified / selected from step #2.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Alann Demeester](/t5/user/viewprofilepage/user-id/1509135)The workflow you describe could be implemented using the Trello API. This involves some programming.

Is there anything specific you'd need to be answered?

comments: author: Alann Demeester
body: I gathered that this would require programming using the API.

I was reaching out to the community to see if anyone had tackled anything like this before. I am assuming the copy board functionality through the API would be pretty straight forward.

It was more the automatic removal of cards without a selected Label and removal of all specific type labels that was more concerning. And if anyone had experience doing something like this.


author: marc -Collabello--Phase Locked-
body: As I understand, the overall API programming problem you describe is quite generic. However the specific details you want like removing cards with (configurable) labels will make this a custom programming job.

If you don't do this action very often (e.g. once a month), you can also copy a whole board and delete all cards not matching a label manually.


Tags: api
Trello - How to change the administrator of a board ?
Asked by laure ancelin:

One of my coworkers created a board and I'm a member of it. Now she has left the company and I would like to become the administrator. How can I do it ? Is it possible ?


Answers:
author: Alexis Robert
body: Hello [@laure ancelin](/t5/user/viewprofilepage/user-id/2011086),

the admin account is the only one able to add/remove other administrators for a board. If that person has left the company, your only way to recover the board is to send an email to support@trello.com and explain the situation, as there is no other way for you to change Administrator.

Let me know if this helps,

--Alexis

comments: author: laure ancelin
body: Hello,

Thank you for your answer, I found a solution on [https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board.](https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board.?)

Laure


author: Manon Soubies-Camy
body: Hello [@laure ancelin](/t5/user/viewprofilepage/user-id/2011086),

Have you read this page: [Changing the admins of a team or board](https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board)? The "If you're not able to change admins after the previous admin leaves" section should be helpful if you can't contact the previous admin.

Hope this helps!

- Manon

comments: author: laure ancelin
body: Hello,

Thank you for your help, I found a solution on this page. That's perfect !

Laure


author: Manon Soubies-Camy
body: Glad it helped! :)
Trello Slack Integration Responds Very Slowly
Asked by Taylor Frank:

Not sure if this is an issue on the Slack side or the Trello side. When I am configuring my Slack integration, it's incredibly slow to respond... Like, times-out slow. I have 12k+ users and growing on an Enterprise account and cannot afford for them to be experiencing this. Anyone work through a similar issue who can share some knowledge?


Answers:
author: Teddy
body: Hi Taylor!

We'd be glad to help you troubleshoot this. Can you please reach out to us directly at <https://trello.com/contact>?

Please let us know if it is the Trello app for Slack, or the Slack Power-Up in Trello that you are having trouble with as well!

comments: author: Taylor Frank
body: The issue is with the Slack Power-up. I have submitted the issue to the Trello Support queue.
Trello iOS - add new cards at the top?
Asked by James Greengrass:

Since screen space on Trello iOS is limited and the top cards are shown first, is there a setting that allows new cards to be added to the top so they don't get buried at the bottom of the list?


Answers:
author: Stef
body: I think this hasn't been built into the iOS app yet. I tried tapping anywhere else besides the "Add card" link at the bottom of the list, but nothing happens besides zooming in and out of the board.

It's something you can share as feedback to the Trello team though. You can submit [feedback](https://help.trello.com/article/724-submitting-feature-requests-for-trello) here or [join the iOS beta program](https://help.trello.com/article/994-trello-for-ios-beta-program) to help the team make the app better.
Duplicate API post webhook response
Asked by Nathan Shnipes:

With my new webhook, when making a change I am getting 4 responses.

\*\*.\*\*.\*\*\*.\*\*\*- - \[20/Sep/2018:10:00:02 -0400\] "POST /webhook/subboard HTTP/1.1" 500 291 "-" "-"  
\*\*.\*\*.\*\*\*.\*\*\*- - \[20/Sep/2018:10:00:32 -0400\] "POST /webhook/subboard HTTP/1.1" 500 291 "-" "-"  
\*\*.\*\*.\*\*\*.\*\*\* - - \[20/Sep/2018:10:01:32 -0400\] "POST /webhook/subboard HTTP/1.1" 500 291 "-" "-"  
\*\*.\*\*.\*\*\*.\*\*\* - - \[20/Sep/2018:10:03:32 -0400\] "POST /webhook/subboard HTTP/1.1" 500 291 "-" "-"

because of the timing (0,30,60,120) it looks like it is because of the retry system. however all of these posts are being received and correctly processed by my code. Is there anything that i should have in the post handling that will make this stop happening?


Answers:
author: Nathan Shnipes
body: nevermind, wasnt sending a 200 to confirm receipt


Tags: api

rest

webhook
Why does trello for Gmail not working
Asked by Dorte petersen:

![Sk?rmbillede 2018-09-20 kl. 13.27.14.png](/t5/image/serverpage/image-id/32834iA6BE121B1A5EC0C9/image-size/large?v=v2&px=999 "Sk?rmbillede 2018-09-20 kl. 13.27.14.png")I get this message - we have a shared mailbox and need to acces TRELLO Card from this - and it worked yesterday


Answers:
author: Garrett
body: Hey Dorte,

Would you mind reaching out to us at <https://trello.com/contact> please? This way, we can take a closer look at this for you!

Thanks!

comments: author: Dorte petersen
body: I have tried but I can not submit my question


author: Garrett
body: Oh no, I'm sorry Dorte!

We'll be sure to take a look at that as well, for now you can email us directly at support@trello.com


Tags: gmail
Is there a power up to support multiple timelines for one card for calendar view
Asked by Gabrielle Chalk:

I want to be able to show different phases of delivery within one card that will populate onto a calendar to enable workload planning - is there anything that would support this available?


Answers:
author: Crystal Davis
body: Hi Gabrielle,

Crystal from Trello Support here!

I recommend looking into Vizydrop, TeamGnatt, or Projects by Placker. You can find out more information about them here: <https://trello.com/power-ups/category/analytics-reporting>