youngmon/atlassian-qna huggingface dataset:
Twitter - need help
Asked by Sajeda Tapas:

Does the macro work to allow tweets coming in from more than one follower?


Answers:
author: JohnA
body: Hi Sajeda,

I'm sorry to say that the Twitter macro can only handle tweets coming from one person, or a search, but it cannot handle multiple users or hashtag searches as explained in this document: <https://confluence.atlassian.com/display/DOC/Widget+Connector+Macro#WidgetConnectorMacro-Twitter>

All the best,  
John

comments: author: Sajeda Tapas
body: thanks John for explaining, thats a shame. Is this a confluence limitation or twitter?


Tags: twitter
Answers - Is this available as a separate product that I can use for my projects?
Asked by Gerard Wills:

I am currently using Atlassian Answers to ask this question, so there is a hint of recursion here :)

In my projects, the development team often have questions for the business experts and analysts. It would be great if I could purchase Atlassian Answers which does exactly what I would love to have.

Someone could ask a question and others could see the question and think about it.

Then more than one answer could be given, a decision could be made and the whole discussion is available at a later date.

Maybe if I was smarter with Confluence, the answer (pardon the pun) could be staring me in the face?


Answers:
author: C. Faysal
body: as you can see in the footer..

Powered by OSQA

<http://www.osqa.net/>

comments: author: C. Faysal
body: atlassian has some customizations to make it look/work like it actually does..

i remember reading something about "sharing it" with us but the provided bitbucket link was shut down due to some unclear restrictions on atlassian side i guess

but as you tagged "OnDemand" i am not sure if you can install this


author: Gerard Wills
body: Thanks .. I did not see that in the footer.

OSQA could be the answer, specifically their commercial AnswerHub product, which is hosted and is inexpensive for my small number of users.

It probably will not have nice linkages to JIRA issues and Bonfire test sessions .. but maybe one day ...


author: C. Faysal
body: yeah i just installed the plugin on a test instance...for my case i'd need some conditions that may check for "No unanswered Questions"

bu it looks nice though


author: Nic Brough -Adaptavist-
body: Last I heard - Answers is based on the open source system <http://www.osqa.net/> but is not packaged up as a product for distribution by Atlassian. I don't know if their customisations are available generally either.

I don't think Confluence lends itself to forums/q\&a, but it does complement a system nicely when you use it for documentation and/or a knowledge base. I'd like to see better integration - at the moment, you see a lot of questions answered with "have a look at doc: url to confluence", and I'm sure there's scope for doing that better (although I'm not sure what)

Also, only the other day, one of the Jira experts here released something that I think might be worth a look, if you've got a Jira install knocking around - <https://marketplace.atlassian.com/plugins/ro.agrade.jira.qanda>

comments: author: C. Faysal
body: oh thats a goog lookin feature (for those who need it)

Gerard just check this qanda plugin Nic posted. seems to do what your aiming at


author: Gerard Wills
body: This plugin sounds very interesting but it is not for me at this time because I am using AOD.

I hope the developer keeps going with this because it fills a gap in the Atlassian product line.


Tags: cloud

confluence-cloud
Is it possible to create several tabs on my space?
Asked by Colton Weeks:

My administrator has set me up with a space. I'm editing my space now, adding a lot of content on a page. I would prefer to have a tabbed view that allows me to organize my space more efficiently. Is this possible from within a space or is this only possible from the dashboard? See the image I've attached as an example.

![Tabbed View](https://confluence.atlassian.com/download/attachments/139374/DashBoard3.png)


Answers:
author: Christian Czaia _Decadis AG_
body: AFAIK there are plugins and macros around..

Check e.g.:

<https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.navitabs>

<http://www.adaptavist.com/display/AtlassianConfluence/deck+macro>

[https://answers.atlassian.com/questions/71800/how-to-add-tabs-in-a-confluence-page](/questions/71800/how-to-add-tabs-in-a-confluence-page)

Cheers Christian

comments: author: Colton Weeks
body: Sweet! Thanks Christian. I'll recommend the navitabs plugin to my admin.

Much appreciated!

Colton


author: Michael Blake
body: besides navitab, you can use localtabs and localtab groups. This comes in handy when you want to edit one tab and not affect the rest of the page.

comments: author: Colton Weeks
body: Cool! Thanks Michael! Noted too.


Tags: tab
Spam message on PDF export
Asked by Jae Klaasen:

Hi there,

I've just noticed a spam link with a youtube message is placed above each pdf export file. The link text is music download and it leads to a YouTube video which is already removed <http://www.youtube.com/watch?v=x2Q7Xl0tzOY>.

Just to be sure I've cleared my custom pdf settings and stylesheet, that didn't help.

Also I've googled and searched the Answers pages but couldn't find any reference to my problem. Could you guys help me out?

Thanks so much in advance.

Jae


Answers:
author: LuizA
body: Hello Jae,

In a first approach I would suggest you to download the default [confluencedefaultpdf.css](https://confluence.atlassian.com/download/attachments/190480945/confluencedefaultpdf.css?version=2&modificationDate=1361222296151&api=v2) and then try to set again from this scratch your global pdf stylesheet by this procedure and using this default model:

<https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF#CustomisingExportstoPDF-SettingaglobalPDFStylesheet>

With this approach you'll be configuring a new global pdf stylesheet using a default model ([confluencedefaultpdf.css](https://confluence.atlassian.com/download/attachments/190480945/confluencedefaultpdf.css?version=2&modificationDate=1361222296151&api=v2)) and if the url to this video is located here, so we will solve the problem with this kind of 'reset' to the default. Another suggestion would be also to review and double-check all the configuration applied in the customization applied in the export to pdf, you can follow these points to check:

<https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF>

Hope this helps.

Best Regards,

LJ.


Tags: export

pdf

spam
TIFF images not displayed properly
Asked by Dmitry Andrejev:

I was able to attach TIFF file to a page, but when I tried to display it on a page using ! macro I've got broken image displayed.


Answers:
author: Christian Czaia _Decadis AG_
body: Probably a duplicate

[https://answers.atlassian.com/questions/5595/how-do-i-get-tif-tiff-image-files-to-display](/questions/5595/how-do-i-get-tif-tiff-image-files-to-display)

Try to search the forum first...


Tags: image
Rename Confluence installation folder
Asked by H:

Just upgraded Confluence 3.5.17 to 4.2.4 using the Windows installer. When the installer asked where Confluence was currently installed I pointed it towards this folder:

E:\\confluence-3.5.17-std

During the install I assumed it would rename this folder but it did not. I stopped the Cofluence service, unistalled the service, renamed the folder, reinstalled the service, and attempted to start the service. I received an error message about not finding CATALINA_HOME.

How can I rename the confluence install folder?


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

I know that the installer is the easiest way, to perform an upgrade, however that sometimes doesn't happen, and could be painful for us.

I would like to suggest an alternative solution, which consists into install the standalone version and then follow the steps above to achieve the upgrade:  

# Go to [atlassian.com](http://atlassian.com) and download Confluence 4.2.4 ( the standalone version ).  
# Extract the zip/tar.gz file of the latest version of Confluence on the place you choose. ( I highly suggest that you create a folder call: Confluence 4.3, and inside of this folder extract the install folder  
# Into the extracted folder, open the file confluence-init.properties, which is located at Confluence install directory\\confluence\\web-inf\\classes and edit the line: confluence.home=/usr/local/confluence/home to point to the path where is your **old home** **folder** (from 3.5.17) of your Confluence.  
# Now start Confluence from the **start-confluence.bat** file, which should be located in the bin folder.  

I hope this helps.  

Cheers,  

WZ


author: H
body: I finally got this to work:

1. Stopped the service

2. Uninstalled the service using the service.bat file

3. Rename Confluence-3.5.17-std to Confluence

4. Went into the registry and found a few spots that referred to the current direct name (Confluence-3.5.17-std) and changed these to confluence

5. Edited the service.bat file where there was also a few spots that referred to the old directory name that I change to the new directory name

6. Reinstalled the service using the service.bat file

7. Started the service and it worked fine


author: pkirkeby
body: I suspect this is because the Windows Service was still pointing to the old installation path. After renaming, you will have to remove the existing Windows Service and re-create it. This can be done with the \<confluence-install\>/bin/service.bat file.

See more details here on running Confluence as a Windows Service and how to remove/install the service manually:

- <https://confluence.atlassian.com/display/DOC/Start+Confluence+Automatically+on+Windows+as+a+Service>

Cheers,

Pelle

comments: author: H
body: Pelle,

I did use the service.bat file to uninstall the service

Then I renamed the install folder

I then used the service.bat file to reinstall the service

When I went to start the service I got an error message about not being able to find CATALINA_HOME


author: H
body: The answer is shown in my previous post


Tags: rename
Unable to search for pages, that have a private label in Confluence
Asked by Dmitry Andrejev:

I've added my:important private label to several pages in Confluence. Then in search field I've tried both labelText:important and labelText:my:important (according to <https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax#ConfluenceSearchSyntax-Searchingforlabels>), but got no results.

Same search for a non-private label returned pages, that have given label.


Answers:
author: hsuhailah
body: Additonally, as per this [comment](https://confluence.atlassian.com/display/DOC/Confluence+4.1+Release+Notes?focusedCommentId=269986229#comment-269986229), the team has decided to remove this feature due to:
> With our goal to continue to simplify the product, we removed personal labels due to their extremely low usage and additional complexity they added.

Also, there's a feature request created here: <https://jira.atlassian.com/browse/CONF-24143> to bring back this functionality and there has been some discussion in the page for your reference.


author: hsuhailah
body: This is because Personal labels are deprecated. Earlier versions of Confluence recognised a special type of label called a 'personal' label. A personal label starts with 'my:' and is only visible to the user who created it. We are removing personal labels from Confluence, as announced in the [Confluence 4.1 Upgrade Notes](https://confluence.atlassian.com/display/DOC/Confluence+4.1+Upgrade+Notes). The functionality for personal labels is still in Confluence, but we recommend that you stop using them. In a future release, we plan to remove the functionality altogether.

I hope that explains it. To make 'important' label in pages to be searchable, you'll need to remove 'my' instead.


author: RianA
body: Might be related to index. Try to [reindex from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and see if that helps.


Tags: label

search
After an upgrade from 4.2 to 5.2 (via 4.3) local users can no longer login
Asked by Scott Williams:

[https://confluence.atlassian.com/display/JIRAKB/Local+Users+Can't+Log+in,+but+LDAP+Users+Can+after+Upgrade+to+v4.3](https://confluence.atlassian.com/display/JIRAKB/Local+Users+Can%27t+Log+in%2C+but+LDAP+Users+Can+after+Upgrade+to+v4.3)

After upgrading to 5.2.6 from 4.2.3 local users can no longer login. The upgrade process was:

4.2.3 to 4.3.0

4.3.0 to 5.2.6

We are using mixed authentication with some users using LDAP authentication (staff) but the majority of of our clients and external users to our business use local accounts. After the upgrade some users can login but most can no longer log in at all. After researching the problem I can see that this was a known problem with the 4.3.0 upgrade, but now our main production Jira is offline for 100s of users.

As an emergency measure I have setup some users in active directory to allow logon (following Option 2: Add local users to LDAP in the knowledge base link above). But we have over 400 non-LDAP users who can no longer login. It is not feasible or desired to move these all to LDAP, but this option looks possible:

Option 3: Move the users directory via SQL

This is possible but difficult and risky

Note that if you were to do this then you need to restart JIRA in order to refresh the user caches.

We are running version 5.2.6 so how do we move the users directory in SQL?

Thanks for your help.

<br />


Answers:
author: Scott Williams
body: In a perfect world a restore of the orginal Jira 4.2 and running through a different upgrade path would be great. If you can't because Jira is in a production environment and changes have been made after the upgrade you can always use this to update specific users to the internal database:

update cwd_user_attributes set directory_id=1 where user_id=(select id from cwd_user where user_name='username');

update cwd_user set directory_id=1 where user_name='username';

update cwd_membership set directory_id=1 where child_name='username';

This is where the internal directory has an id of 1, but check your directory id using the cwd_directory table first.

Hope this helps others.

Scott


author: Ivan Maduro
body: Hi Scott,

Rather than moving user directories. I would suggest using a back up created prior to upgrading to restore your 4.2.3 installation. Once restored you can [4.3.1 from our download archive](http://www.atlassian.com/software/jira/download-archives) (which has the fix for this issue) and do your upgrade again as before.

Moving the User directories through SQL is trickier, but you will need to first check which directories have which IDs, you can find these in **cwd_directory**. note your Internal JIRA user directory.

Then you will need to change the **directory_id** fields in the**cwd_user** and **cwd_user_attribute**for all affected users. You will need to change it to the id you found in cwd_directory.

Like any major operation, please take a backup of your database before performing this operation.

Cheers,

Ivan.
ERROR [main] [com.atlassian.upgrade.AbstractUpgradeManager] upgrade Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.license.LicenseUtils.getSupportPeriodEnd(LicenseUtils.java:149)
Asked by jyoti ck:

I am trying to upgrade the confluence 2.5 version. Once i start the server i am getting the following error:

upgrade Exception thrown during upgrade: null java.lang.NullPointerException at com.atlassian.license.LicenseUtils.getSupportPeriodEnd(LicenseUtils.java:149)


Answers:
author: Christian Czaia _Decadis AG_
body: Do you have a valid license?

comments: author: Christian Czaia _Decadis AG_
body: <http://www.atlassian.com/licensing/purchase-licensing#evaluations-2>


author: jyoti ck
body: Yes i have evalution license key.


author: Christian Czaia _Decadis AG_
body: But I would guess that it's not valid anymore. I mean it's an evaluation license and you're talking about Confluence 2.5 which has been launched like 6 years ago. Check your license details


author: Christian Czaia _Decadis AG_
body: What do you mean by installing 2.5? Do you have 2.5 installed an running ? AFAIK you'll have to purchase a license, update your license information in Confluence and start updating...


author: jyoti ck
body: Thanks christain..

I am trying to upgrade confluence 2.5 to 5.0 version. Just started installing with 2.5 version.

I am getting this error before it goes for asking license key .


Tags: upgrade
Transpose Jira Issues table
Asked by KPAH:

Hi,

There is this macro, Jira Issues for confluence. Is there a way I can transpose the table, i.e. columns become rows?

I probably could do it in a jquery, by frankly I'm sick and tired of that.

Perhaps there is a user friendly way to do that? Or a better plugin?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: No, you can't do this in the macro, it simply does not support it. See <https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro> for what it does support.

I've not seen a plugin that does it either. You may need to write one for yourself.

As an aside, I'm not sure it's that useful - a transposed table could be hundreds of columns wide if a filter returns a lot of issues.

comments: author: Casey Maynard
body: Has there been any updates or add-ons that allow this to happen

I want to display my table in a transposed way on different pages (using expert and Table Filter)


author: Andrey Khaneev _StiltSoft_
body: Jira Issue table can be transposed using [Table Transformer](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+Transformer+macro) macro ([Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app):

![2019-10-10_18h53_13.png](https://community.atlassian.com/t5/image/serverpage/image-id/69076iD1DBF41F82628BD0/image-size/large?v=v2&px=999 "2019-10-10_18h53_13.png")![2019-10-10_18h54_15.png](https://community.atlassian.com/t5/image/serverpage/image-id/69077i9C00A5D20E1B8F40/image-size/large?v=v2&px=999 "2019-10-10_18h54_15.png")


Tags: issue

jira
Unable to connect Sharepoint 2010 and Confluence 4.3.3 using Sharepoint Connector 1.6.2
Asked by Manse Wolken:

Hello,

we followed the documentation and ise integrated Windows Authentication via IIS (see: <https://confluence.atlassian.com/display/SPCON/Access+Confluence+using+Integrated+Windows+Authentication+via+IIS+with+SP+2010>)

but we are unable to access Confluence from Sharepoint (accessing Shrepoint from Confluence works).

The verification of the single master account data fails, but using a browser running in the user context of that account shows us, that the user can use (and administrate) Confluence.


Answers:
author: Manse Wolken
body: And then Atlassian Support found the error: Confluence has a SSL adress and Sharepoint has its own SSL certificate storage, especially for trusted certs.

So we had to configure the trusted ssl certs for sharepoint.

This URL helped a lot: <http://www.c-sharpcorner.com/uploadfile/anavijai/add-certificate-to-the-sharepoint-trusted-root-certificate-authority/>


author: Manse Wolken
body: Hi LJ,

I have read the knowloedgebase, the troubleshooting information and the known issues, have updated my connector but still no resolution. Atlassian is currently investigating, so if there is something found and my question solved I will post everything here.


author: LuizA
body: Hello There,

Per the description that you mentioned you can be experiencing a known problem about the connection from Sharepoint to Confluence, so as a first approach I would like to suggest you to check the following article to try to solve this problem:

<https://confluence.atlassian.com/display/CONFKB/Test+Confluence+Configuration+Failed+in+Sharepoint>

If this approach doesn't help, then I would suggest you to take a look at the following article related with troubleshooting the sharepoint configuration in Confluence to double check if everything is okay from Confluence side:

<https://confluence.atlassian.com/display/SPCON/Troubleshooting+the+SharePoint+Configuration+in+Confluence>

And also take a look at our known issues for Sharepoint:

<https://confluence.atlassian.com/display/CONFKB/SharePoint+Connector+Limitations+and+Known+Issues#SharePointConnectorLimitationsandKnownIssues-KnownIssuesfromourKnowledgeBase>

Hope this helps.

Kind Regards,

LJ.


Tags: sharepoint
Where is the Conflence HTML Marco?
Asked by Victor Hsu:

Hi,

I saw some conflence demo with capability to include a HTML content.

ex.

[https://answers.atlassian.com/questions/698/embedding-google-charts-within-confluence](/questions/698/embedding-google-charts-within-confluence)

However, I don't see HTML marco in my confluence installation.

Isn't HTML marco part of default Confluence feature?

thank in advance


Answers:
author: Mark Hrynczak
body: The HTML macro is disabled by default, as it can be used to exploit your instance.

If you wish to enable it, and have system administrator permissions on your instance, then see <https://confluence.atlassian.com/display/DOC/Enabling+HTML+macros>

Cheers,  
Mark

comments: author: Victor Hsu
body: Hi Mark.....thank you very much.


author: dleng
body: Have you checked if you have it enabled ?

**To enable the HTML macros:**

1. Choose the**cog icon** ![](https://confluence.atlassian.com/download/attachments/145958/CogIcon.png?version=1&modificationDate=1356654343434&api=v2)at top right of the screen, then choose**Confluence Admin**.
2. Choose**Plugins**in the left-hand panel. This will display the installed plugins active for this Confluence installation.
3. Choose**Show System Plugins**to display bundled plugins.
4. Choose**Confluence HTML macros** , then choose**Enable**.
5. Choose**Manage plugin modules**to see the list of modules in the plugin.
6. Ensure that the**html (html-xhtml)**module is enabled.

<https://confluence.atlassian.com/display/DOC/Enabling+HTML+macros>

<https://confluence.atlassian.com/display/DOC/HTML+Macro>

<br />

comments: author: Victor Hsu
body: Hi Daniel,

It works now. I miss step 5 in my previous test. that's why I can't see HTML marco.

thank you very much.