youngmon/atlassian-qna huggingface dataset:
Space not visible to users
Asked by Sanjiv Bishnoi:

I have created a team space and given permission to confluence-users which have all the users of site, but I am not able to see the space page. Could you please guide me on this?


Answers:
author: Sanjiv Bishnoi
body: Space is not visible on Microsoft Edge browser, on chrome it's visible. Seems confluence is not compatible with edge browser.


Tags: cloud

confluence-cloud
How to save pages ID while importing space, exported from other server?
Asked by Alexey_Marochkin:

When we imported space from XML, exported from other server, all pages ID changed. But there were pages ID in XML content. Why did IDs change?

We sent links to our users, and now they don't have access to those pages.

Is there any way to save pages ID?


Answers:
author: Nic Brough -Adaptavist-
body: No, the page id's cannot be preserved. Confluence uses the next free one for each new page, whether created in the system or imported, to avoid clashes with existing pages.


Tags: confluence-server

server
Using seraph.confluence cookie to with curl
Asked by ??? ?????:

Hi,

I'm created an application that runs on Linux, automatically generate content and upload it to wiki via REST API using curl library.

In order to connect and upload the content, the users have to provide their password - each time they runs the application - something that I want to avoid.

In addition, I prefer not to manage the users password in anyway in my application.

I've read about the available authentication methods and found that there is a way to authenticate using the long lived cookie named "seraph.confluence".

<https://confluence.atlassian.com/doc/confluence-cookies-160794071.html>

however, it seems that this option is only available when using modern browsers that runs javascript code.

Is there any way to get the seraph.confluence cookie and use it when running w/ curl based application?

Thanks a lot  
AVi


Answers:
author: Andrew
body: Hi [@??? ?????](/t5/user/viewprofilepage/user-id/3567814) ,

Maybe I misunderstand question, but You would like use cookie 'remember me' functionality in curl?

How I know curl can use cookie, but it is separate application. Each application have it's own cookie storage, e.g. firefox can't get access to cookie in chrome.

That mean You need first log-in to conf use curl (with turn on cookie) to give'seraph.confluence' value or use value from browser, but add it to curl manually.

For basic auth You can encode password to base64.

<https://developer.atlassian.com/server/jira/platform/basic-authentication/>

Also for cloud exist 'api_token' maybe some similar exist to server.

B.R.


Tags: confluence-server

server
Inline Comment PopUp not showing
Asked by Thomas 6966:

Hello,

I am new to Confluence and get told to solve this issue:

In an Confluence installation (6.14.3) the PopUp to add inline comments is not appearing any more. I cannot tell you since when, but it is not working for all users and in all spaces (also not working for administrative account). The checkmark in the profile settings is checked.

What can I additional test, why it is not working any more?

Thanks in advance

Kind Regards

Thomas


Answers:
author: Thomas 6966
body: Hello Sireesha,

No, unfortunately this did not solve my problem.

Sorry for the late answer, but it took a while to get access to the database itselve.

The deletion of the confluence cache either did not solve the issue.

We are using a German version of confluence but I did not find the folder "`<confluence-home>/bundled-plugins_language`".

Kind Regards

Thomas

comments: author: Thomas 6966
body: Hello Sireesha,

do you have any other idea, what the issue could be?

Kind Regards

Thomas


author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Thomas 6966](/t5/user/viewprofilepage/user-id/3567752) ,

Can you try and see if [this solution](https://confluence.atlassian.com/confkb/inline-comment-doesn-t-work-in-all-spaces-881521553.html) works for you?!

Thanks

Sireesha


Tags: confluence-server

server
Tutorial for building Dashboards, using SQL quires
Asked by Arif:

Hi,

Anyone please suggest me, any tutorial in confluence to play around with SQL connections and data, and building dashboards based on SQL quires. (Not with JIRA)


Answers:
author: DPKJ
body: [@Arif](/t5/user/viewprofilepage/user-id/3561168)I have already replied to your previous question. Here is content of that,

SQL for Confluence by Bob Swift is best add-on you can have for SQL in Confluence.

It also has very good documentation and examples to help you.

Plugin Links

* Pro Edition - [https://marketplace.atlassian.com/apps/225/sql-for-confluence-pro-edition?hosting=datacenter\&tab=pricing](https://marketplace.atlassian.com/apps/225/sql-for-confluence-pro-edition?hosting=datacenter&tab=pricing)
* Express Edition - [https://marketplace.atlassian.com/apps/1212798/sql-for-confluence-express-edition?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1212798/sql-for-confluence-express-edition?hosting=server&tab=overview)

Documentation,

* <https://bobswift.atlassian.net/wiki/spaces/SQL/overview>
None of our Spaces or Data Migrated Over
Asked by Todd Willoughby:

We're trying to migrate our Confluence Server version 6.0.2 to a new server by following the guide found here: <https://confluence.atlassian.com/conf60/migrating-confluence-between-servers-852732639.html>

The original server was a VM on an ESXi host and had the database on the same server.

The new server is an EC2 instance that connects to a RDS database. The database has already been migrated over to the RDS instance (as far as I can tell). I followed all the instructions in the link above to the letter but none of our spaces or really any of our data is in the new server. Can anyone help me figure out what I did wrong? What logs or configuration files do you need to see in order to help? Thank you for any assistance that anyone can provide.


Answers:
author: Shannon S
body: Hello Todd,

Thank you for contacting us about this. Happy to help!

According to the documentation you mentioned, as well as the linked [Migrating to another database](https://confluence.atlassian.com/conf60/migrating-to-another-database-852732316.html) article, these are the steps you would have followed in order:

1. Create an XML backup of data on the old server, via the **Confluence administration console**, and then retain the backup.
2. Stop Confluence on the old server.
3. Copy the Confluence Home directory on the old server as a precautionary measure. Optionally, if you have a large number of attachments, create a backup of the attachments directory.
4. Make a backup of your external database, also as a precautionary measure. Note that you would not restore from this backup as part of the procedure.
5. Create a new database and user on the new server, using the [database setup instructions](https://confluence.atlassian.com/conf60/database-configuration-852732296.html). Configure and create a Confluence user per the instructions.
6. Do a fresh install of the same version of Confluence as the old server onto the new server.
7. Install the database driver if necessary (in the case of MySQL, for example.)
8. Run Confluence Setup wizard, supplying the details to connect to your new **empty** database.
9. Restore the XML backup taken in step #1.

At this point, if the restore went well, then Confluence should come online at this step.

Can you confirm these are the steps you took? You mentioned that the database had already been migrated, but this doesn't sound right to me, as the database is only populated after a successful XML import. Upon the XML import step, you will be able to review the Confluence logs to determine why the XML import might have failed.

After a successful migration, and we can confirm that your data was migrated over, you can proceed in getting your instance onto a more recent version. There were a few [Security Vulnerabilities](https://community.atlassian.com/t5/Confluence-articles/Confluence-CVEs-and-common-questions/ba-p/1062634) announced this past spring, so you'll want to make sure to upgrade to the latest only after we confirm your data has been migrated to the new server.

Looking forward to hearing from you soon.

Regards,

Shannon


Tags: confluence-server

server
Confluence as DMS
Asked by Clint:

Hi all. Business I am working with presently use a popular Word-processing application for content authoring (page-turn content rather than wiki/htmlhelp), and use network drives for storage/control/versioning.

Wondering if any in this audience have migrated to Confluence for content, for both the content authoring and content management pieces? While it is likely that we will eventually move to online help for our software users, for now our users consume downloadable content (accessed in-app).

Would like to hear of any lessons-learned from those who have migrated their authoring function to Confluence. Is it usable as a DMS (delivering page-turn PDFs and such)?

Thanks,

Clint


Answers:
author: Matt Reiner [K15t]
body: Hi Clint,

I've been writing documentation in Confluence for the last few years, and I've found the team collaboration aspect so great.

At my last gig, we moved from a very structured writing tool to Confluence, and chose to make the transition manually, since much of the content was in need of a rewrite anyway. That said, I've heard a lot of people will export their content as Word and then import it into Confluence to get started.

To handle versioning, my team started using the Scroll Versions app, and we used Scroll Viewport to create our online help center.

Now I work with the team that makes these apps-pretty fun-where I got to work with several other tech writers to make this guide on how to do documentation in Confluence: <https://www.k15t.com/rock-the-docs>

This might be useful for your team as you consider how you want to do things. :)

Also, these resources might be helpful:  
<https://www.writethedocs.org/slack/>  
<https://www.k15t.com/blog/2019/09/create-a-public-documentation-library-in-confluence-cloud>  
<https://www.k15t.com/blog/2019/08/we-created-a-help-center-in-confluence-and-you-can-too>


Tags: cloud

confluence-cloud

feedback-forum

migration
Difference in update view and edit views
Asked by Charles Bain:

Hi, I'm new to Confluence.

I updated a confluence document, then updated it.

Now I notice the edit views and the updated views are different: information has been moved around in the document.

I suspect this is because of Sections in the document.

Anyone have any suggestions? the edit view \& updated views should be identical.

Thanks, Chuck


Answers:
author: DPKJ
body: [@Charles Bain](/t5/user/viewprofilepage/user-id/3567266)In Edit View Confluence has WYSIWYG editor, but sometimes it doesn't resemble displayed page, there can be many reason for this,

* Page width when using editor is large vs page displayed (as it also contain sidebar)
* When using Macro in edit view it is show as placeholder whereas content of Macro is displayed in page view.
* You are trying to display remote content, etc.

I suggest you to use "Preview" option to see how would you page will look like.
Confluence crash/instability
Asked by Saad Taryous:

Hello,

Since upgrading to confluence 6.15.7, i started to have crashs several time (more then 5 crashs) per day.

After checking out the logs i found a timeout error caused by one of the workbox plugins, so i disabled all the workbox plugins and in-app notifications, with that the number of crash got to one crash per day.When i run the health check i have no error, and the JVM have always a 30% free memory, in the logs i can't found any errors ...

I also disabled the synchrony collaborative edit, after the upgrade since it require some change in the reverse proxy

The instance have 5K users, 260 spaces and runs with 1024Mo JVM min and 2048 JVM max (the bdd runs in a different box)

(I had set the 200 maxthreads property in the reverse proxy connector)

If anyone have any advice/tips/ideas for me or experienced the same behaviour ?

Anything will be helpful since i can't found out the cause of this crashes ... :(

Thanks :)


Answers:
author: DPKJ
body: [@Saad Taryous](/t5/user/viewprofilepage/user-id/2517702)at first glance memory allocated to JVM is way low for the size of your instance, please increase JVM Max to 4GB and restart and observe if instance still crashes.

comments: author: Saad Taryous
body: Even if the JVM is always 30\~40% free?


author: DPKJ
body: [@Saad Taryous](/t5/user/viewprofilepage/user-id/2517702)Memory usage increases during site load, and indexing like activities so I would say yes.


author: Saad Taryous
body: Ok, i will try to increase the JVM.

thx for your replay i will keep you updated.


author: DPKJ
body: Sure [@Saad Taryous](/t5/user/viewprofilepage/user-id/2517702)

Also next time when crash happen make copy of all the logs before starting service again, this will us diagnose further.


Tags: confluence-server

server
where is the admin. i am not able to find the add on section
Asked by james george:

where is the admin. i am not able to find the add on section


Answers:
author: DPKJ
body: If you are talking about Confluence Server URL of Manage apps page will be,

```
<BASE_URL>/plugins/servlet/upm
```

If you are talking about Confluence Cloud,

```
https://<SITE_URL>/wiki/plugins/servlet/upm?source=side_nav_manage_addons
```
Looking for recommendations on a free plug in for building forms in Confluence
Asked by Ordway Center for Performing Arts:

Currently have Confiforms plugin but find it complicated and time consuming to use. We would prefer a different solution that is easier to manage.


Answers:
author: Alex Medved _ConfiForms_
body: We are the authors of ConfiForms app for Confluence and would like to learn more...

What do you find complicated and time consuming in ConfiForms?

I would love to hear your feedback and find the solutions for you - [please contact us](https://wiki.vertuna.com/x/S4GW).

We can have a conversation also here, we are an open company :-)


Tags: confluence-server

server
What determines the suggestions on Page Not Found for renamed pages?
Asked by Beth L.:

(Background)

We have a wiki page in a public space; let's say it was originally titled Creating Examples. The old link was something like wiki.oursite.com/PUBLIC/Creating+Examples, and someone shared this as a link. We have a private space for editing where changes are made.

After this person shared the link, the page was renamed Writing Examples, so the new link is wiki.oursite.com/PUBLIC/Writing+Examples, and the editable version is wiki.oursite.com/PRIVATE/Writing+Examples.

(The Problem)

When I (an admin, logged in) click the link this person shared, wiki.oursite.com/PUBLIC/Creating+Examples, I get the Page Not Found screen **with the suggestion** that maybe I am looking for wiki.oursite.com/**PRIVATE**/Writing+Examples. The PUBLIC page is not suggested.

However, when I click this link in an incognito/logged out browser, I get the Page Not Found screen with **no suggestions**. Presumably this is because the PUBLIC page is not connected to the renamed page in the same way the PRIVATE page is, although why those would be different I couldn't tell you.

I know there is a workaround, to train every employee to only share the tiny URL instead of what they can easily access in the URL bar, but I don't understand why the public version of this page was not suggested in the Page Not Found page.

Is there any way for me to make sure renamed pages are still offered as suggestions? How are these suggestions created?


Answers:
author: Shannon S
body: Hello Beth,

Welcome to Atlassian Community. It's nice to have you!

I was looking into this issue for you when I discovered that you have now raised the same question with our Server Support team.

Since Derek is now assisting you with that, could you let us know when you're able to resolve it with him and what the problem was? I'm not exactly sure what would cause that so I am interested to see what you end up finding out with Derek.

Thank you for your help.

Regards,

Shannon


Tags: confluence-server

link

rename

server
I need help getting access to edit a page (restriction removal issue)
Asked by Becky LaBree:

I am needing to update a page but it is currently restricted to two editors. I have viewing access, but not editing/changing access. One of the two editors is no longer employed with the organization, and the other editor is having trouble removing the restrictions. After being given the link to how to remove restriction/grant access, she is still not seeing an option for adding an editor and/or removing a restriction.

The page includes outdated contact information for my program, as well as several out-of-date resources. As the new Program Manager, I need access to the page to update program information, and the only person who has editing authorization is currently stumped on how to give me the access I need.


Answers:
author: Dharma Ramos
body: They should be able to access the restrictions menu from the lock icon at the top of the page. Is this the link they received?

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>


Tags: edit

permission

restriction
Content on a page, not the page itself deleted.
Asked by Ryan Crosbie:

I am not sure what happened, but during a page load, all the content on a page was deleted. I cannot restore that last published version. It's still blank.

Naturally Im asking because this page was highly important and I've spent days working on it.

Any ideas?


Answers:
author: Ryan Crosbie
body: Version from yesterday restored correctly. Not sure what the issue is, but it works now.


Tags: cloud

confluence-cloud
How can I order pages in sub-folders in Confluence
Asked by David Thielen:

I'm pretty new to Confluence and so I may be saying this wrong. Or I may have some very wrong assumptions.

We've got some basic spaces(?) in Confluence (development, marketing, sales, etc.) In these spaces we have a ton of pages(?). Some are basic info we need for the indefinite future. Some are discussions we want to keep, but rarely need to go look at.

So what's the best way to organize this? It seems to me that if we had some way on the left to create sub-folders, and sub-sub-folders, we could then move pages into the appropriate folder.

??? - thanks - dave


Answers:
author: Nic Brough -Adaptavist-
body: Confluence does not have "folders", but it does nest pages under each other.

Go to the space settings and look for the content tools, there's a tab for re-ordering content into a tree which allows you to drag the pages around. Once you've got started on that, you might find the "child pages" macros help you with navigation as well.

I'd caution you about having too deep a tree - more than 5 or 6 layers can get a bit confusing for humans.


author: Laura Campbell _Seibert Media_
body: We usually set up the top level page for a Space or even just the top level of a page tree like a website homepage. We put links to important child pages, explain where content is, use images as linked buttons, etc.

Some of our pages just have the child pages macro and serve as a table to contents for the child content.


Tags: cloud

confluence-cloud
Problema al a?adir pagina, confluence cloud
Asked by Santiago Cattaneo:

No estoy pudiendo a?adir paginas en Confluence Cloud desde ayer.

Error:

No se puede establecer comunicaci?n con el servidor. No es posible guardar en este momento.

Si permite editar paginas que existen.


Answers:
author: Dharma Ramos
body: Todavia no funciona? Verificaste si estaba disponible en Atlassian Status? Que Browser estan utilizando? Tenian problemas con Edge el viernes.

<https://confluence.status.atlassian.com/>

comments: author: Santiago Cattaneo
body: Todav?a no funciona, uso Chrome Versi?n 77.0.3865.90 (Build oficial) (64 bits) en Windows 10

Dice que no se puede conectar al servidor, abr? un ticket de soporte y no me contestaron.

![Sin t?tulo.png](https://community.atlassian.com/t5/image/serverpage/image-id/67083iFB2398E994E77BAE/image-size/large?v=v2&px=999 "Sin t?tulo.png")
How can i Starred important pages in Confluence
Asked by Jira Atlassian:

I would Like to Store/Mark/save my Important pages so that i can focus only on what is important to me.


Answers:
author: robert Mugabuhamye
body: hello [@Jira Atlassian](/t5/user/viewprofilepage/user-id/3495204) .

You can use this option <https://confluence.atlassian.com/doc/save-for-later-136552.html>

regards


Tags: confluence-server

server
How to list confluence users logged by mobile app
Asked by Janusz Pastuszak:

I'd like to invite lot of people to use confluence mobile app (instead of www) with monitoring response the invitation.  
Is there any administration panel to list users details with information about method of access (www/ mobile app), additional with stats (grouped by month) ?


Answers:
author: Shannon S
body: Hello Janusz,

Welcome to Atlassian Community. It's nice to have you!

I'm not aware of any method to do this, but I created a feature a while back to be able to track usage using Google Analytics in the mobile app if this is something that would help you to accomplish what you need:

* [CONFSERVER-57590](https://jira.atlassian.com/browse/CONFSERVER-57590) *As an admin, ability to include Google Analytics details in mobile app to track usage*

If not, I would recommend that you use the feedback feature in the app to share that suggestion with the developers via **Settings \> Give Feedback**.

Regards,

Shannon


Tags: administration

confluence-server

mobile

server
Confluence 7.0.1
Asked by ????????:

Good day!

Please tell me on the trial version of Confluence 7.0.1 you can install an external Database?

If so, how to do it?


Answers:
author: Rafael Pinto Sperafico
body: Hi [@????????](/t5/user/viewprofilepage/user-id/3566406) ,

You can install Confluence v7.x using an external database. Please review the database and its version supported on [Confluence - Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html "Confluence - Supported Platforms") documentation.

Please, refer to [Installing Confluence](https://confluence.atlassian.com/doc/installing-confluence-183468566.html "Installing Confluence") documentation as it provides you with some installation options (from installer, from zip or archive file, ...).

When installing Confluence you will be prompted with type of installation: ***Express*** or ***Custom*** installations. The ***Custom*** installation option will allow you to use an external database.

Kind regards,  
Rafael


Tags: confluence-server

server
Recover a Confluence site from Confluence created backup?
Asked by Idox Health Infrastructure:

Is there a means to recover just a site from a confluence created backup?

If so can you provide instructions.

Thanks,  
Zia.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, create a new Confluence and import the backup into it.

If you need more help with that, check the docs for "restoring from a backup" and then ask here if you get stuck on them.