youngmon/atlassian-qna huggingface dataset:
Can't access Confluence from web broswer
Asked by Scott Dimmick:

I've just installed Confluence to a Windows Server 2008 R2 machine on a VM. When I try to browse to HTTP://localhost:8090 or to 10.1.0.213:8090 (the IP address of the Server), it cannot connect to Confluence. The laptop can ping the server no problem and I have JIRA set up on another VM machine (thats hosted on the same physical machine as the Confluence) that I can access no problem using the IP address 10.1.0.212:8080.

Any suggestions on what to check for with Confluence and what is casing the issue?


Answers:
author: Scott Dimmick
body: Winded up rebuilding the server, and had no problem with it after that.


author: C. Faysal
body: are there any firewall settings that restrict communication on that port?

you may need to allow 8090 if your fw only allows common ports

can you access your \<serverIP\>:80 and talk with the webserver?

i suggest you will need to allow both 8080 and 8090 to access jira \& confluence

comments: author: Vishnukumar Vasudevan
body: If you are sure that there is no firewall, the reason can either be 'the application is not running' or 'the running port may not be 8080 or 8090'.


author: Scott Dimmick
body: No firewall between server and laptop thats trying to access it. I added the 8090 port to the windows firewall on the server to make sure it was open and still can't telnet into the port.


author: C. Faysal
body: maybe the application isn't allowed to open the port...

just like Vishnu said...you will need to dig in the logs for more info


author: Vishnukumar Vasudevan
body: Have you check whether the port 8090 is accessible from your machine ? You may try 'telnet 10.1.0.213 8090'. Also, did you change the default port in server.xml ?

Check out the logs as well, you will come to know wherther Confluence is started or not.

comments: author: Scott Dimmick
body: I tried Telneting to the Conflunence service and it failed, but it also failed to the working JIRA server. I did try changing the default server port to see if I could access it, but it didn't help and went back to the default.

As for the logs, which one should I be looking at or posting here?

I'm using version 4.3.6


author: Vishnukumar Vasudevan
body: Please search in 'atlassian-confluence.log' from Confluence Home directory.


author: Luis Mayora
body: Which confluence version?

Can you post some of the logs?
Hyperlinks are not active within a picture/PPT/PDF in a Confluence page. How do I fix this?
Asked by Karthik Kaliappan:

In my Confluence Wiki site, I would like to display an Organization Chart, that contains many Hyperlinks to other Confluence wiki pages.

I tried it in PowerPoint, Excel, PDF, JPEG, PNG, etc ... but when I upload \& display these objects in a Wiki page, the Hyperlinks doesn't work. It is just an image.

Can anyone help?

Thanks a lot.


Answers:
author: Bob Swift (personal)
body: [How to add links to graphviz images](https://bobswift.atlassian.net/wiki/display/GVIZ/How+to+add+links+to+graphviz+images). You would have to figure out how to get the org chart to look the way you want it though.


author: Dave
body: Hi Karthik,

I think to work the way you described, you would need to use the Gliffy plugin to create and display this. You can check that out at <https://marketplace.atlassian.com/plugins/com.gliffy.integration.confluence>

Thanks,

-dave
Pasting text into comments double spaces everything
Asked by Ethan Foulkes:

We do a lot of copy pasting into the comments area of our pages. Anything we paste in gets automatically double spaced. Is there a way to disable this?


Answers:
author: Ethan Foulkes
body: Best work around we could find was to Insert Wiki Markup and paste into the dialogue box that pops up. This will keep everything single spaced.

<br />

I understand the double spacing concept but it really only makes sense when you are typing directly in. Nobody is going to want this feature when copy pasting and Confluence should either automatically detect this or offer the above solution in a more obvious manner.


author: Brian Kozumplik
body: This is awful. defaulting to double spacing makes everything look terrible, and using a menu dropdown to do a simple paste is a terrible user experience. You guys should feel some shame for writing features in this manner. Its not 1980 anymore.


author: Lynn Sattler
body: Here is a way

Use a macro called "no format"

<br />

So be where you want to paste in the confluence document. Type a left curly bracket (uppercase the left square bracket), then start typing no format. Select the "no format" option. This creates a box that when you paste single spaced text it stays single spaced in the box.


author: Brian Kozumplik
body: notice theres not default double spacing on this page, for example.


author: William Zanchet [Atlassian]
body: Hi Ethan,  

Like we commented in the ticket, here is the improvement request for this case: [https://jira.atlassian.com/browse/CONF-27902
In](https://jira.atlassian.com/browse/CONF-27902%3Cbr%3E%3Cbr%3EIn) the meantime, we can use that workaround, which basically instead of paste the content in the page, we'll go to through Insert \> WikiMarkup and add there the content.  

Cheers,  

WZ

comments: author: David Skreiner
body: Wontfix.


author: MatthewC
body: I think what you want would have been related to this feature request

<https://jira.atlassian.com/browse/CONF-5949>

unfortunately it's been turned down by Atlassian
Confluence 4.3 Task Lists vs. Tasklist macro
Asked by Jamie Ide:

I'm confused about the overlap between the new Confluence 4.3 Task List feature and the Tasklist macro. The macro has more features but does not support notifications as far as I can tell. Why does Confluence support two different types of task lists? Are there plans to merge features?


Answers:
author: Daniel Borcherding
body: Hello Jamie,

I did a bit of poking around on this issue today. It looks like the tasklist macro is a more legacy implemetation of tasklist within Confluence. It captures more information like priority and date of creation. It also predates the notification in Confluence which is likely why the Tasklist macro does not push notifications. I would immagine that we are still supporting this macro in current releases of Confluence so as to not strand those users that use this macro.

A quick search of our [Issue tracker](https://jira.atlassian.com/issues/?jql=project%20%3D%20CONF%20AND%20text%20~%20%22dynamic%20task%20list%22) doesn't seem to point towards a future integration point for these two items. I would be happy to file an improvement request on your behalf to see if we can merge the functionality of these two task keepers.

comments: author: Jamie Ide
body: Thanks for the answer. My tester and I went back and forth a few times on this when we were evaluating 4.3 because we were looking at different task lists. Rolling this out to users has been confusing as well.


author: Sean King
body: With the new 4.3 task lists you can create new tasks on any page and @mention a user to automatically notify that user and add the task to their notification menu. That user can then in turn check it off in their notification menu or the page where the task was created and the opposite will also show completed.

The old task list macro doesn't have this capability.


author: Matt
body: Task List has better vista for future.

Probably Atlassian will put more effort to make it more powerfull.
Add blog post and sub-page\link to the page.
Asked by krasalexander:

I have such a case:

- I have page with iteration description;

- every day I create daily meetings blog posts.

But I want to link daily meeting for the iteration, so to make blog posts links display as subpages of the iteration page. Is it possible?

P.S. All dailt scrum blog posts are marked with daily-meeting and iter-nubmer labels.


Answers:
author: MatthewC
body: Just to expand on Amalia's answer with an example...

1. label each blog post with a label tied to the iteration. e.g. **myproject-iteration-0, myproject-iteration-1**. Remember, labels can be picked up in any space, so be specific.
2. On your iteration page, use a macro like **{blog-posts:labels=myproject-iteration-0\|content=titles}** which will give you a table of results.

If you want to change the formatting, you'll have to either use something like the reporting plugin or write a dedicated user macro.

here's a small example of a different view of blog posts using the reporting macro

```
{report-block:maxResults=50}{content-reporter:spaces=@self|type=news}{date-sort:content:modification date|order=descending}{content-reporter}{report-header}{html}&lt;table&gt;{html}{report-header}{report-body}{html}&lt;tr&gt;&lt;td&gt;{html}{report-image:content:icon} {report-info:content:title|link=true}{html}&lt;/td&gt;&lt;td&gt;{html}  Created by {report-info:content:creator|link=true} {report-info:content:creation date|format=dd MMM HH:mm}.{html}&lt;/td&gt;&lt;td&gt;{html}  _Last modified by {report-info:content:modifier|link=true} {report-info:content:modification date|format=dd MMM HH:mm}_.{html}&lt;/td&gt;&lt;/tr&gt;{html}{report-body}{report-empty} No news items are available.{report-empty}{report-footer}{html}&lt;/table&gt;{html}{report-footer}{report-block}
```


author: Amalia
body: Not sure if this suits your needs, but you can try one of the following macros:

<https://confluence.atlassian.com/display/DOC/Content+by+Label+Macro>

<https://confluence.atlassian.com/display/DOC/Blog+Posts+Macro>


Tags: blog

link

move

page

permission
Blog notifications
Asked by sandro gehrig:

Dear all

We maintain a blog where we post news for everyone. Now we would like to send notifications to all users when a new blog post is created.

I know about the problem and the feature request allowing admins to manage space watchers, and voted for it.

Until this gets implemented, is there a way adding a single mail-address (as distributor) to the list of watchers for new blog posts? Or change some db entrys as workaround for the missing thing?

Otherwise everyone has to initial set his own watch for this blog (sending a instruction mail would probably do the trick for most). But as soon as new employees come in this nearly gets un-maintainable.

Thanks in advance for any hints, help or workarounds

BTW: While blogs, or its posts are somehow always static I don't understand the confusing "watch blog post" feature (why should it change?). Many users thought this being the real blog watch and later never received mails for new blog posts.


Answers:
author: Alejandro Conde Carrillo
body: May be you could create a [mailing list](http://en.wikipedia.org/wiki/Electronic_mailing_list) outside of Confluence and add all recipients you wish. After that, when you create any content, you can just share that content with the email.

If you want to automate that, you could create an user asociated with that email and make it watch the desired space/page/blog.

comments: author: sandro gehrig
body: Gonna create a special user asociated with the mail distribution account.

Thanks Alex
SYM link /var/atlassian broke production Confluence
Asked by Matt Holmes:

Running out of space being an issue, we synced the data in /var/atlassian and created a symlink to /export/atlassian. We recieved a setup page asking for a license key (for which the server ID is not the same as our license.) Removing the link has not restored functionality and we are now faced with a setup page for our Confluence server. No other changes were made.

This is critical and we need assistance ASAP! Thanks much!

Matt


Answers:
author: Andy Brook [Plugin People]
body: check your symlinks, assuming you:

- had data in /var/atlassian

- have moved that data to /export/atlassian

- have created a real symbolic link from /var/atlassian to /export/atlassian such that ls -las /var shows up 'atlassian --\> /export/atlassian' (validating that your link is created correclty)

- have validated that you can cd /var/atlassian and *ls -las* shows you the expected files

- have checked that your method of 'synced' data has preserved file \& group ownership details.

Finally, check your HOME reference is still accurate.


author: Matt Holmes
body: This turned out to be PEBKAC. A backup function removed the confluence.cfg.xml file, which was the real source of the problem. Restoring it caused Confluence to return to normal. Symlink had nothing to do with it.


Tags: directory

symbolic-link
Examples of Troubleshooting decision trees
Asked by SallyD:

Does anyone have exampoles of Troubleshooting decision trees done in Co0nfluence that are visible to the public? I am looking for ideas.

Thanks in advance.


Answers:
author: RianA
body: Hi,

Unfortunately we don't have this officially, however we do have [Confluence Knowledge Base Space](https://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home) in our documentation site. From there you can just search on the key word of you would like to troubleshoot.

Hope this helps

comments: author: SallyD
body: I don't want to troubleshoot. I need to create a decision tree and Iwas looking for ideas on a usable layout and appropriate macros. Thanks for responding though.


author: John Coe
body: Hi Sally

You may want to check out <http://corp.yonyx.com/webinar/the-trouble-with-troubleshooting-self-service/>

John
Confluence only uses one processor- how can I change this?
Asked by Nathaniel Middleton:

Hello,

I have had this issue for a while now... confluence only uses one of the cores assigned to the server that it runs on.

I am running it on a Supermicro with 1 processor (2 cores) @ 2.099GHz assigned to it (out of 32 total). (ESXi 5.0.0)  
It also has 3GB of ram assigned- but the ram usage isn't being a problem.

We have been having issues with it locking up... but only 50% processor usage (1 core/2)

Any ideas as to what would cause this?

Thanks!


Answers:
author: JamieA
body: Do you know this to be a fact? Have you run eg process explorer from sysinternals, and checked the processor affinity for the java process? (Possibly vanilla taskmgr can do this too, haven't used it for a while).

I think it's much more likely that one particular thread is causing you a problem, ie eating all the resources from one processor - the other threads aren't causing any significant load so it looks like the other processor is idle. To work out what's going on you need to do some profiling, or get a few thread dumps and try to puzzle it out. But basically I think that's your real issue.

comments: author: Nathaniel Middleton
body: This is on a linux box- Java is eating up 50% and the rest is looking fairly normal. It does skip between the processors however- ex: 23% of one... 37% of the other.  

Another note: it does this when we upload photos- total size = \~8MB.

And we are using version 4.2.11- forgot to mention that earlier.


author: JamieA
body: oh ok my bad... not sure why I assumed windows, I normally assume the reverse.


author: JamieA
body: But I still don't think what you've said indicates that confluence is running on one processor only... sounds you like you have a problem but not that it's because of processor affinity.
Alternative to Snippet Plugin? (Including excerpts from Javadoc in pages)
Asked by Peter Kahn:

Hi all,

Do you know of an alternative to the snippet plugin? We use it to pull in documentation from javadoc output into our doc pages. Our user macro takes the space name and builds snippet macro. This pulls in a section of text from a javadoc file.

For example:

{super-snippet:id=classConfig\|javadoc=true\|url=/module-dbconnector/com/us/connector/DatabaseScanner.html}

Transforms to

{snippet:id=classConfig\|url=\<spacename\>/module-dbconnector/com/us/connector/DatabaseScanner.html}

Snippet plugin

* transforms the \<spacename\> into a baseURL
* Accesses the DatabaseScanner.html file
* Locates the **classConfig** snippet, marked by xml comments (\<!-- SNIPPED BEGIN classConifg--\>)
* Includes the snippet in the confluence page

This lets us update javadoc and documentation together knowing that the examples or configuration specs are up to date.

However, the snippet plugin appears to have been abandoned and isn't compatible with the latest version of confluence.

Please let me know if you can think of any alternatives that would allow us to slice html files into section and include them in confluence pages.

Thanks

Peter


Answers:
author: EddieW
body: Would something like <https://marketplace.atlassian.com/plugins/net.flosdorf.confluence.plugin.javadoc-macro> work for you? It allows Javadoc to be embedded in wiki pages.

comments: author: Peter Kahn
body: Can it include sections of the javadoc or just whole javadoc pages?


author: EddieW
body: Not sure,never used it.
Unable to link confluence with Jira
Asked by Eric Myers:

Any attempt we make to link with Jira gives us an error, which then continuously errored and brought down Jira.

We are really intreested in using this product as we already have a pilot program (10 users) for Jira, Bonfire, Greenhopper and Stash.

We are hoping to expand this to include confluence and crucible.

When we try add the directory it doesn't allow it saying that the certificate response was invalid. Then we tried adding it to linked applications

in confluence and when we clicked the next button after entering the name it went gray and did nothing, no wait indicator ... nothin.

We had already added the confluence application as a trusted application on the Jira side.

<br />


Answers:
author: RianA
body: Hi Eric,

Looks like you're talking about the user directory between Confluence and JIRA. I would strongly encourage you to raise a support ticket at <https://support.atlassian.com> so that we could further investigate and discuss regarding this issue and we will reply to you timely based on our SLA.

All the best


Tags: error

jira

link
Unable to link confluence with Jira
Asked by Eric Myers:

Any attempt we make to link with Jira gives us an error, which then continuously errored and brought down Jira.

We are really intreested in using this product as we already have a pilot program (10 users) for Jira, Bonfire, Greenhopper and Stash.

We are hoping to expand this to include confluence and crucible.

When we try add the directory it doesn't allow it saying that the certificate response was invalid. Then we tried adding it to linked applications

in confluence and when we clicked the next button after entering the name it went gray and did nothing, no wait indicator ... nothin.

We had already added the confluence application as a trusted application on the Jira side.

<br />


Answers:
author: Rahul Aich [Nagra]
body: can you check the atlassian-jira.log file for errors and paste them here?. You r on the right track, trusted application is the way to go.

Rahul


Tags: error

jira

link
Confluence export page and comments
Asked by Jiannan Tang:

Hi:

I want to export a page including all comments.

But export word or PDF can't export comments.

I had knew html export function can export comments, but is any plugins can export Word or PDF include comments?


Answers:
author: Stefan Baader
body: I created a user macro which is including all page comments when exporting to PDF or when printing. Tested with CONF 6.9  
The user macro you can find here: <https://web-seitig.de/page-comments-user-macro-for-confluence-to-include-page-comments-in-pdf-export-and-in-print/50/>

comments: author: Lisa Howdin
body: Can it also print all inline comments?


author: erick.mirandamarquez@telefonica.com
body: Many thanks, Stefan, ?great macro!


author: Daniel Will
body: Sorry for the question, but how can i use/install this macro?


author: erick.mirandamarquez@telefonica.com
body: In your confluence go to:

Gear  
General Configuration -\> User Macros and use the option "Create a User Macro"


author: Bojan_Stojakovic-2
body: Is it possible to create a Custom Macro in the cloud version. I don't see these options in General Configuration.

Thanks!


author: Victor Hsu
body: Another choose is Print the page As PDF file...

comments: author: Jiannan Tang
body: But the PDF file not contains comments.


author: Monique Khairuliana
body: There's a feature request for this if you're interested: <https://jira.atlassian.com/browse/CONFSERVER-8888>

comments: author: Shanta Nathwani
body: I renewed the one for Cloud as well. It hadn't been touched since 2016 by the look of it.


author: Don Harbin
body: Any updates here? Really need to be able to export showing ALL inline and bottom comments to leverage Confluence. Also seems can only show 1 inline comment at a time?


author: Victor Hsu
body: What I mean is to use the browser's print function instead of confluence export function.

I use Chrome. I can print the hole page as a PDF file.

comments: author: Jiannan Tang
body: Thanks, it's a good idear.


author: RianA
body: Hi there,

Perhaps you could try [Scroll PDF Export plugin](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-pdf) and see whether it has the feature that you're looking for? As a cheaper solution there are some converter from html to pdf online, and it might be useful for you.

Hope it helps :)

comments: author: Jiannan Tang
body: Thanks your answer, but I need a free plugin.


author: Tim Schmidt
body: This plugin doesn't provide the option to export your comments, does it?

I'm still looking for this function (not the print-workaround).

Cheers :)


author: MattS
body: Not that I can see


Tags: app

export
New Code Macro not recognized as compatible so XHTML conversion will not process pages containing it.
Asked by Bob B:

Hello, we recently upgraded to Confluence 4.3.3, and are currently running 2.0.16. Pages that contained the code tag did not get converted into XHTML. After confirming 2.0.16 was installed, I tried to re-attempt the migration here: <https://confluence.atlassian.com/display/CONF42/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format#MigrationfromWikiMarkuptoXHTML-BasedStorageFormat-Re-attemptMigration>

However, Confluence still thinks docs that contain the code tag are not compatible and therefore it does not convert them. This is hugely impactful to us, as we're trying to get migrated away from our old environment ASAP. Is there any chance a fix could be pushed for this issue any time soon? Or is there something I'm doing wrong on my end that I can do to resolve it??


Answers:
author: Bob B
body: At Atlassian Support's request, after having reviewed my application logs, they had me expand the Code Macro plugin, then expand the list of its specific submodules. Found submodule 'code' was disabled. Re-enabled it, re-ran the migration. Found and successfully converted all code macro-related pages. (you may also need to expand and enable any disabled system plugins as well)


Tags: code-macro
After creating a template page in Confluence, is there a way to see behind the scenes in wikimarkup?
Asked by Kristin Hannon:

I want to be able to see the "guts" or wikimarkup language behind pages in Confluence in edit mode? Can I do this? I want to be able to do it because my end goal is to translate it to HTML.


Answers:
author: Bob Swift (personal)
body: **Tools -\> View Storage Format** . BTW, it isn't wiki markup anymore, it is xhtml


author: JamieA
body: Install the [source editor](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor) to get at the xhtml.

comments: author: Bob Swift (personal)
body: Can't install with OnDemand :(.


author: JamieA
body: Oops, missed that tag.


Tags: cloud

confluence-cloud