youngmon/atlassian-qna huggingface dataset:
How do I merge or move a page to new parent page inside a Table Of Contents?
Asked by NL ADAMS:

**Page A - has a Parent Page with Table Of Content (visible only)**

![TOC_A1.JPG](/t5/image/serverpage/image-id/137685i28C94BADE2816E1E/image-dimensions/364x180?v=v2 "TOC_A1.JPG")

**Page B - Is a Page with a Table Of Content (visible and 1,2,3)**

![TOC_B.JPG](/t5/image/serverpage/image-id/137684i5657CD8F1E84FBDB/image-dimensions/437x160?v=v2 "TOC_B.JPG")

I need to MOVE / MERGE

Page B Table of Contents to

Page A Table of Contents

Page B should be a link on Page A TOC with sub menu links nestled in... TOC

And I should be able to see the additional content (#1, #2, #3, etc.) from Page B in the new space /Page A.

\[Ironically on PAGE A , I do not see the links: STRIMM or ORACLE GOLDEN GATE. Only the TOC - How do I fix this?\]

I looked at EXCERPT MACRO - however I don't think this is answer since I need to delete the URL that host Page B..

What are the steps to do this? Should I copy/paste? Can you MERGE a TOC?

HELP!!!


Answers:
author: Nic Brough -Adaptavist-
body: The table-of-content is supposed to give the reader a view of what is on the page and enable them to jump to a heading they're most interested in. It's not supposed to be editable, it's supposed to be generated from the content.

To gt the contents of page B in page A's table of content, you'll need to move the content of B into page A.

comments: author: NL ADAMS
body: I have 2 teams posting content in different spaces.

I now have admin rights for both spaces.

Team A publish their page with TOC only. Click each link and you see the details of it's associated page.

Team B published their page with content and has a TOC. When you view the page you see the content and TOC.

I need to take Team B page and turn it into a TOC link on Team A page within its TOC if possible.

I am not sure if an EXCERPT MACRO works in this regard... Or if I MOVE Team B Page to Team A Page.  

Do you know where I can find the answer or tips to figure this out?


author: Nic Brough -Adaptavist-
body: Yes, this will happen if you include (or include an excerpt of) Page B inside page A. The toc in page A will see the headers in the content you include and render them as part of page A.


author: NL ADAMS
body: What I decided to do was to MOVE the entire contents of PAGE B (space) to PAGE A (space)... \[by default, this caused PAGE B to delete from the space it was created\] and they are both nestled like bullet points:

Hierarchy Primary Space

**- *Architecture \& POC's***

-Subject A

-Subject B

- Meeting Agendas

**- *Project, Team and Requirements***

-Subject C

-Subject D

I can work with this... and my next step is to get the table of contents to work from this to reorg Subject C and D to go (merge) with Subject A and B. \[Hopefully this helps someone else\]. Any suggestions helpful.


Tags: merge

table-of-contents
Import confluence space from cloud export fails with an error
Asked by Peter Westley:

I have tried importing a previously exported space (from cloud) into a new cloud account but the import fails with an error:

The following error(s) occurred:

* There was an error during import. Please see our guide to raising a bug report.

The single space export was done around May last year.

It includes two files and a folder of data:

- exportDescriptor.properties

- entities.xml

- attachments (folder)

The import instructions are not clear as to which file to select for importing but I've tried both the entities and properties files - both give the same error.

What am I supposed to be importing?

Do I actually have a proper export/backup?

Thanks for any help.

Peter


Answers:
author: Peter Westley
body: Recreate the zip file by (in Mac OS) selecting the three items (**exportDescriptor.properties** , **entities.xml** and **attachments** folder) and right-click to access the "compress" menu selection.

This creates a new zip file containing the export data which is then selected for upload in the restore space page uploading and restoring the space.


author: Diego
body: Hello there [@Peter Westley](/t5/user/viewprofilepage/user-id/4338401)!

The question that you asked "Do I actually have a proper export/backup?" is really important.

A valid export is a zipped file. Confluence is not able to restore the export if you try sending only one specific file or all of them individually.

If you are using macOS (Apple's operating system), you can check the Trash for the zipped file. Usually, when downloading zipped files they are extracted automatically and the zipped file is moved to the Trash. However, if the file was extracted by other means, check if the original zipped file is still present in the destination folder of your downloads.

If there is nothing in the Trash, check if you still have access to the original download link and try downloading again.

Our complete document on this is here:
> [Import a Confluence Cloud space](https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/)

Let us hear from you!

comments: author: Peter Westley
body: Hey [@Diego](/t5/user/viewprofilepage/user-id/1188952)

Sadly that's exactly what's happened and unfortunately, I do not have access to the original data source or the downloaded .zip file anymore.

BUT, the good news is I was able to recreate the zip file by (in Mac OS) selecting the three items (**exportDescriptor.properties** , **entities.xml** and **attachments** folder) and right-click to access the "compress" menu selection.

This created a new zip of the export data and I was then successful in uploading and restoring the space.

Thanks for the pointer - that has solved my problem!

Peter


author: Diego
body: Good to hear that you were able to get your space going again!


Tags: cloud

confluence-cloud
Not getting any email notifications despite everything being enabled
Asked by Teodor Iliev:

Hey, so as the title says for roughly 20 days now I am not getting any notifications from Confluence Cloud. The details are:

1. I have checked my quarantine list and spam folder
2. I have tried signing out and back in (we are using Okta SSO login)
3. I checked the email notification configuration and I still have everything enabled e.g. I am watching entire spaces (even though I am not getting notifications for email mentions)
4. Other people from our organization (@tide.co) have reported experiencing the same problem. Not everyone though, some say things are working just fine
5. I can see the notifications in the notification bell menu
6. Right around the time I stopped receiving notifications we had a massive SSO outage triggered by our user directory getting desync'd with Okta which in turn started deprovisioning all user accounts. This was quickly resolved and we pretty much only had to reset out password to reactivate our accounts, so I am not sure if it's related, but the timing is suspicious

Any ideas what might be causing this?

Thanks a lot in advance


Answers:
author: Daniel Eads
body: Hi [@Teodor Iliev](/t5/user/viewprofilepage/user-id/4078896) ,

Since March 15, our email delivery service has put a hold on deliveries to your email account as it received multiple errors from your mail server:

```
550: 550 [internal] [oob] The recipient is invalid.
```

This might have been a temporary problem with your organization's mail server that day - our mail service pauses delivery when we get these kinds of errors to prevent abuse of our mail service, to keep our domains in good standing with spam detection services, and to keep from overwhelming a potentially misconfigured email server with delivery attempts.

I've cleared out the pause on your account, and am also clearing pauses for other folks in your organization (you noted that some other people had trouble as well, and a look through our mail logs confirmed you weren't the only person who had a pause on email delivery). I would follow up with your email server administrator if possible - something clearly happened on March 15 which caused many folks at your organization to wind up on the pause list.

If anyone at your organization continues to have trouble with email notifications after today, please have them contact support either at [support.atlassian.com/contact](https://support.atlassian.com/contact) or by creating a new question here on Community and mentioning they are having email delivery issues.

Cheers,  
Daniel \| Atlassian Support

comments: author: Teodor Iliev
body: Everything is working great again! Thanks a lot, Daniel!

Yes, this appears to be related to our SSO outage, I will forward this thread to our IT team!

Thanks a ton again!


Tags: cloud

confluence-cloud

email

notification
Setting entry ID to date and display yyyMMdd on the ID
Asked by Matthew Fulton:

I am creating a confiform that needs to have a very specific naming convention as the entry ID. I have figured out how to get all the naming convention fields to work except the **DATE**.

Here is what I have in the IFTTT Rule:

entryId=\[entry.my_Field\]_\[entry.my_Field1\]_\[entry.my_Field2\]\[entry.my_Field3\]\[entry.my_Field4\]_ACRL_\[entry.my_Field5\]_\[**date** **yyyMMdd**\]

All I get when I add the date metaparameter is:

WTC000000_AD_0000000000_ACRL_$$$$_\[**dateyyyyMMdd**\]

I have also tried this method:

entryId=\[entry.my_Field\]_\[entry.my_Field1\]_\[entry.my_Field2\]\[entry.my_Field3\]\[entry.my_Field4\]_ACRL_\[entry.my_Field5\]_\[**today**\]

I get this output

WTC000000_AD_0000000000_ACRL_$$$$_**1617692400000**

Neither of these is acceptable. Is there anyway to get this to display like this:

WTC000000_AD_0000000000_ACRL_$$$$_**20210406**

Any help would be greatly appreciated!


Answers:
author: Alex Medved _ConfiForms_
body: Hi

We strongly suggest not to mess with record's internal IDs and let the ConfiForms manage that.

Use an extra field for your own IDs

To answer your question:

```
[entry.my_Field]_[entry.my_Field1]_[entry.my_Field2][entry.my_Field3][entry.my_Field4]_ACRL_[entry.my_Field5]_[entry._now.formatDate(yyyyMMdd)]
```

Alex

comments: author: Matthew Fulton
body: Would this format work for renaming attachments in the same format as the above?


Tags: confiforms

confluence-server

date

server
What format do attachments need to be in to import attachments to confluence using UWC?
Asked by Lee Dunsmoor:

I have exported the pages from trac... The pages themselves do not keep the path hierarchy instead I get pages named \*the%old%path%to%page\*, this is not ideal but I can work with it. I have run a script to export the attachments but they are in the proper paths. To get this to import properly do I have have to dump all the attachments in to one directory? What am I missing here?


Answers:
author: Brant Schroeder
body: [@Lee Dunsmoor](/t5/user/viewprofilepage/user-id/4214649)

You can use a single folder. <https://migrations.atlassian.net/wiki/spaces/UWC/pages/1015849/UWC+Mediawiki+Notes#UWCMediawikiNotes-Attachments>


Tags: confluence-server

server
impossible to create a googledoc by firefox mozilla
Asked by David Gaven:

hello

i can't create a googledoc or others thing of googledrive. when I clic on the power ups "googledrive", nothing appeared. on the other hand, if I use internet explorer, it's ok.  
is there something to do for firefox?

thank you in advance


Answers:
author: Mike
body: Hi David,

We're not aware of any particular compatibility trouble with Firefox, so there shouldn't be any additional action needed.

Does this work properly in Private Browsing mode? If so, there might be a browser extension in place that's preventing the popup from loading as expected.

If that's still not working, I would suggest reaching out to us directly at <https://trello.com/contact>, and we'll be more than happy to take a closer look!
Egnyte Powerup
Asked by Ed Stephenson:

If I enable the Egnyte Powerup - will my other Trello users gain access to my Private Folder in Egnyte?


Answers:
author: Garrett
body: Hi Ed,  

Access to your Egnyte content is only permitted to you. Each user has to add permission to their own individual accounts, afterwards only they can view their own Egnyte content.

If for example you were to attach an Egnyte link on a card, when another user opened the attachment they would be prompted to log in with their credentials. Even then, they would only be able to see the file if they had your permission to view it in Egnyte.  

I hope this helps. If this raises any additional questions or concerns please let me know!


Tags: egnyte
Trello Webhook Posting Multiple Times
Asked by Ashley_Abell:

I've set a webhook for a board using this endpoint:  
/tokens/{token}/webhooks  
With the idModel= as the board id.

When I do a GET request to: /tokens/{token}/webhooks  
It only brings one result back which is correct.

When I move a card on the board to another list I get multiple responses back at different times.

I put the responses into text files for testing and each one of them files are identical.

14:29 1533220161.txt  
14:29 1533220191.txt  
14:30 1533220251.txt  
14:32 1533220371.txt

Can anyone answer why I am receiving multiple callbacks for the same action?  

I have deleted and re-added the same board ID for testing but since they are deleted and also not showing in the list I mentioned above why am I receiving multiple.


Answers:
author: Oscar Triscon
body: Hi Ashley,

Are you responding with 200 OK? Trello automatically retries up to 3 times if it doesn't receive a success status code.

comments: author: Ashley_Abell
body: Yeah, 200 is the response code.


author: Oscar Triscon
body: If you're certain your 200 is making it back to the server, the only other thing I can think of is whether you've registered the same webhook under several different tokens.


author: Ashley_Abell
body: Sorry, you were right about Trello retrying.  

I found out that there was a small mistake resulting in a 500 error, this is at the very end of the script so what I was doing was working then it error'ed.

I fixed that and I'm only receiving one event now.

Thanks.


author: Oscar Triscon
body: No worries, glad you could figure it out.


Tags: api

callback

multiple

webhook
Custom Fields Powerup - Multiline Text Box
Asked by Ed Stephenson:

Is there an option for multiline text field - I do not see a "free text" or multiline option?


Answers:
author: Matthew N
body: Hi Ed

Custom Fields do not currently support multi-line entries. You could submit this as a [feature request](https://help.trello.com/article/724-submitting-feature-requests-for-trello)
Copying check list items in Trello cards
Asked by Petteri Luukkainen:

Hi community,

I'm wondering if it?s possible to convert and copy checklist items to cards so that they would still remain also under the original card as checkboxes?

Thanks in advance if someone can guide me through this problem!

Petteri


Answers:
author: Matthew N
body: Hey Petteri

Right now, when you convert a checklist item to a card, it will be removed from the checklist. There's not a way to keep it on the checklist at this time.

You could add a copy of the checklist to the same card and convert one, keeping the other checklist in tact as a workaround.

Here's how you can submit your feedback as a [feature request](https://help.trello.com/article/724-submitting-feature-requests-for-trello)
Copy List Function Not Working
Asked by Mike Baker:

Suddenly the Copy List function is not working properly.

It will create a new list, but none of the cards copy to the new list. I just get an empty list with the new title.

I've used this successfully many times before, but today it's not working.

Any ideas for possible fixes?

Thanks in advance,

Mike


Answers:
author: Matthew N
body: Hey Mike

I'm assuming that the box is checked to also copy checklist items, right? If so, please clear the cache from your browser, close it and relaunch Trello- then try again and let me know the results
Trello Mac App Paste URL & Go not working/buggy
Asked by Patrick Gilmour:

Hi,

In the Mac App version of the Trello app there is a potentially very useful Edit\>Paste URL and Go menu item.

Unfortunately, it does not work most of the time, and occasionally crashes Trello when it does.

*Has anyone had more success with this menu item than me?*

The reason why I'd like it work is that I want a way to create bookmarks for frequently used boards, searches, etc. in the Trello app.

I could use Alfred or a script to send the URL to Trello App and trigger Paste URL \& Go, but for now it's not possible.

The best solution would probably be for the Trello App to support x-callback-urls, but the above solution would be fine too.

*Would anyone else find this useful?*


Answers:
author: Denise
body: Hi Patrick,

Sorry to hear that this isn't always working as expected.

Could you send in your system info (device, OS, app version) and if possible crashlogs (Help \> Export logs..) so we can take a closer look?

If you could submit that at <https://trello.com/contact> that would be great. Thanks!

comments: author: Patrick Gilmour
body: Thanks Denise - message submitted!
Best time tracker for Trello/JIRA
Asked by ivyivy:

So far, I've found [Toggl](https://toggl.com/), [Harvest](https://www.getharvest.com), and [Clockify](https://clockify.me).

Any other good, but free time tracker that integrates with Trello and JIRA?


Answers:
author: Shailender
body: Hi Yvonne,

I've been using [AccountSight](https://www.accountsight.com) which allows you custom integrations with various apps. You should give it a try.


author: CuteHR
body: You can also try **[Cutehr](https://www.cutehr.com/)** that has most of the integration facilities like clockify, toggl, and other time tracking and [employee benefits](https://www.cutehr.com/employee-benefits/) support.


author: Denise
body: Hi Yvonne,

You can learn more about available Power-Ups [here](https://trello.com/power-ups) and we also have a list of options for Trello [here](https://help.trello.com/article/941-time-tracking). You might want to take a look and see if any of those would work for you.

Cheers!

comments: author: ivyivy
body: Great, thanks!


Tags: cloud

jira

jira-cloud

time-tracking
Dropbox power up does not let me select a folder. I can only select individual files
Asked by Denniz Zolnoun:

Hi I am early stage user of trello. I am trying to attach a folder with number of imbeded folders and individual files to trello for our team work. I am however, unable to get the option for folder attachement.

I can select and attach individual files within folder. Once I highlight the folder it prompts me to open and only then it give me the option to select an individual file and then upload it.

I tried logging in and out and restarting. Still dont have the ability to select a folder in its entirty. Any thoughts? advice ?

Thank you.


Answers:
author: Mike
body: Hi Denniz,

There's a bit of an inconsistency here (thanks for pointing it out!) which we're going to be working to fix.

If you use the Attachment button and then choose to attach via Dropbox, that only allows you to attach *files* and not folders, and is probably what you're seeing.

If you enable the Dropbox Power-Up, though, and click on that to attach, that allows you to select a folder as well as a file.

We're going to try to make that a bit more consistent of an experience, but for now, using the Dropbox Power-Up will let you attach folders!


author: Jodi LeBlanc
body: Hi [@Denniz Zolnoun](/t5/user/viewprofilepage/user-id/1732885) are you using the DropBox PowerUp? If so, have you authenticated it via your dropbox account?  
Check out this link with more details:

<https://help.trello.com/article/1031-using-the-dropbox-power-up>

Let me know if this help,

Jodi


Tags: dropbox
Card repeater is enabled but not showing on cards
Asked by Christie Hollander:

Hi Trello,

My card repeater add in is not working. Please assist.

It has been enabled on other boards and works there as per the screen shot below the one board does not even show it as an add in anymore?

SIGGH

![image.png](/t5/image/serverpage/image-id/28371i64BE1EB5B209AB58/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/28372i5CAAD32632D1D203/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Matthew N
body: Hey Christie

Clearing the cache from your browser should get your Card Repeater working once again. Give that a try and report back.
Trello Webhooks into ServiceNow
Asked by Chris Pike:

Hi,

I'm new to the Trello APIs and I'm trying to create a webhook with a callback URL to my ServiceNow instance.

I can use Postman to send a POST request to my callback URL and I get a status of 200 and all is good. However if I put my callback URL into a POSY request for creating a Trello Webhook it fails with "URL mycallbackurl.com.au did not return 200 status code, got 405"

Is there something that needs to be configured in ServiceNow response? I'm at a loss at the moment and seem to be going round in circles.

Many thanks,

Chris


Answers:
author: Garrett
body: Hey Chris,

I spoke with the team about this, and it does look like something may be up with the ServiceNow configuration. The endpoint you use should return 200 when we run our HEAD request. Here is a little excerpt on that from our [Trello Webhook Docs](https://developers.trello.com/page/webhooks):

"The provided callback URL must be a valid URL during the creation of the webhook. We run a quick HTTP HEAD request on the URL, and if a 200 status code is not returned in the response, then the webhook will not be created. Additionally, if your callbackURL contains an invalid SSL certificate the webhook will not be created (no SSL certificate will not cause the creation to fail)."  

I'd suggest reaching out to ServiceNow about the configuration. Here is their contact page: <https://www.servicenow.com/support/contact-support.html>  

I hope this helps, let me know if you have any other questions or concerns!
How Do i Timestamp everytime a label is added or removed?
Asked by Stanford Siu:

I am trying to simply to name the label "Completed" or "Mailed out" or "waiting for Owner approval"

It seems to be a simple feature, but I don't seem to know how to "turn it on"

Thank you


Answers:
author: Crystal Davis
body: HI Stanford,

Crystal from Trello Support here!

You can edit labels to show words by clicking on the pencil icon next to the label in the menu. From there you can edit the name! Here's more information on how to do that: <https://help.trello.com/article/785-editing-labels-on-a-board>
Slack Power-Up Alert on Past Due?
Asked by i1100a:

Hey guys, I was wondering if it was posible to have the Slack power-up send an alert once a card reaches its deadline and goes into past due. I've tried playing with the settings but it looks the closest I get is sending an alert when the due date is changed on a card, which is not the same.

Can this be done? Thanks!


Answers:
author: Teddy
body: Hi John!

There is not currently a way to customize those notifications outside of the options in the settings list.

I'd be glad to pass your interest in this along to our team for consideration though!

comments: author: i1100a
body: Thanks, Chris. Please do! I'm sure this would help a lot of folks to keep track of their deadlines directly from Slack.