youngmon/atlassian-qna huggingface dataset:
How to left align images and text to the right of image
Asked by Priyanka Maskar:

Hello! Is there a way to left-align the image and text to the right of the image?   
I am building a new wiki page and facing this issue. I don't see any option that allows me to make this change. Something like the first attached image. Any kind of suggestion or help would be appreciated. Thank you! ![Screen Shot 2020-01-13 at 11.05.26 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/78768iC34B47F7C3F75571/image-size/large?v=v2&px=999 "Screen Shot 2020-01-13 at 11.05.26 AM.png")![Screen Shot 2020-01-13 at 11.04.39 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/78769i789C12B8C9123FD8/image-size/large?v=v2&px=999 "Screen Shot 2020-01-13 at 11.04.39 AM.png")


Answers:
author: Veera
body: You can use two different columns: Left one for Image and right one for text.

Alternately, select the imagine and click on right arrow key on your keyboard so that cursor will be moved to right to the image and start typing the text.

![Screen Shot 2020-01-14 at 12.07.53 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/78811i22BC437098952094/image-dimensions/489x241?v=v2 "Screen Shot 2020-01-14 at 12.07.53 pm.png")

comments: author: Priyanka Maskar
body: Thank you for your prompt reply Veera.

For the 1st solution on using two different columns - there is only the option to add 3 columns at a time. I was looking to add four columns. Is there any way to add four columns?

For the 2nd solution, I tried to click on the right arrow key but the text is still getting typed on the next line. I cannot type it to the right side even though my image size is set to a minimum.


Tags: cloud

confluence-cloud

layout
file thumbnails are gone
Asked by Peter Davis:

Is this related to the new editor? We used to be able to add pdfs as files and get multiple options of ways to display it; icon, link inc. size of icon.

![file insert old.PNG](/t5/image/serverpage/image-id/78756i22D49DA2A80F9536/image-size/large?v=v2&px=999 "file insert old.PNG")

Now we get this ![file insert new.PNG](/t5/image/serverpage/image-id/78755i32EE865241BE102D/image-size/large?v=v2&px=999 "file insert new.PNG")


Answers:
author: James Dellow
body: Yes, this is due to the introduction of the editor.

You should provide feedback on the following issues:

<https://jira.atlassian.com/browse/CONFCLOUD-67140>

<https://jira.atlassian.com/browse/CONFCLOUD-67512>

comments: author: Peter Davis
body: Wow.


Tags: confluence-cloud
Any user side tool to see which groups have access to which spaces?
Asked by Robert Duffer:

I need a way to see which spaces or pages a group has access to. Pretty simple request but can't find anything short of SQL to display this.


Answers:
author: Jiri Hronik
body: Hi [@Robert Duffer](/t5/user/viewprofilepage/user-id/1556800) ,

there's now a built-in feature in Confluence Data Center for this purpose exactly. See the 7.3 release notes for details: <https://confluence.atlassian.com/doc/confluence-7-3-release-notes-983794557.html#Confluence7.3ReleaseNotes-Advancedpermissionsmanagementforeasieradministration>


author: Robert Duffer
body: A query doesn't help me. I don't have SQL access to the Db. I have User Macros. That is what I meant by user side. If this could be "translated" into macro code it could serve my need. Thanks


author: Veera
body: [@Robert Duffer](/t5/user/viewprofilepage/user-id/1556800) ,

List all the spaces that the group has been granted permissions with the permission type:

    SELECT s.SPACEKEY, sp.PERMTYPE as PERMISSIONSFROM SPACEPERMISSIONS spJOIN SPACES s ON s.SPACEID = sp.SPACEIDJOIN cwd_group g ON sp.PERMGROUPNAME = g.group_nameWHERE sp.PERMGROUPNAME IN(SELECT g.group_nameFROM cwd_group gWHERE g.lower_group_name = '<group_name>');

List all the pages that the group has been granted view/edit permissions:

```
select c.contentid, c.title,c.content_status, s.spacekey, s.spacename, cp.groupname, cps.cont_perm_type
from 
content c,
spaces s,
CONTENT_PERM_SET cps,
CONTENT_PERM cp
where
c.contenttype='PAGE'and 
c.spaceid=s.spaceid and
cps.content_id = c.contentid and
cp.cps_id=cps.id and
cp.groupname = '<group name>';
```

comments: author: Nicolai Sibler
body: Thanks for sharing, [@Veera](/t5/user/viewprofilepage/user-id/189594)

The first query works fine and is very useful.

The second query puts out a table with column headers, but no content...


author: Veera
body: [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119)

I tested the second query and it works fine for me. In that query, make sure you use the group name in the same way it's showing you in the groups page in the UI, but not all lower case letters.


Tags: confluence-server

server
User created personal space and made it public - can it be converted to a site space?
Asked by Andy Gladstone:

A user in our organization started building a KB in her personal space and then renamed the space and made it available to edit and view for all users. The space appears under personal spaces in the sidebar, but is really now a site space. Can a personal space be converted to a site space so that it is categorized properly? I have not been able to find a setting that would change the status or type on the space level.

If this cannot be done, any suggestions on how to copy the entire personal space and recreate it as a site space?


Answers:
author: James Dellow
body: Try [https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud&tab=overview)

comments: author: Andy Gladstone
body: Thank you, this app was able to convert a personal space to a site space by copying the entire space.


Tags: cloud

confluence-cloud
Latest Tutorial on 2020 for Confluence - looking to get guidance on Editing TOC's
Asked by Meraj Alam:

Hello,

Looking to add new heading and linking that heading to a certain link?


Answers:
author: Diego
body: Hello there!

By reading your questions, it seems that you need to work with Anchor Links. Going straight to the point, I can tell you that this feature has changed in Confluence Cloud. Anchor links are now automatically created in headings.

You can take a better look into this feature here:
> * ++**[\[Atlassian Community\]](https://community.atlassian.com/t5/Confluence-Cloud-articles/What-s-New-in-Confluence-Cloud-October-2019-Edition/ba-p/1199197)[What's New in Confluence Cloud -- October 2019 Edition](https://community.atlassian.com/t5/Confluence-Cloud-articles/What-s-New-in-Confluence-Cloud-October-2019-Edition/ba-p/1199197)**++

Here is an excerpt from that page:
> ***Jump to headings with anchor links***
>
> *Create anchor links from headings so when you send someone a page, you can drop them in just the right place. Simply insert a heading ? hover over it ? click on the link icon to copy a link to the heading. Once you share the link, anyone who opens it will be teleported to that exact spot.*

There is also more information about the Table of Contents Macro here:
> * ++**[\[Confluence Cloud\] Table of Contents Macro](https://confluence.atlassian.com/confcloud/table-of-contents-macro-724765294.html)**++

I hope this shines some light into your issue, [@Meraj Alam](/t5/user/viewprofilepage/user-id/3705290) ! Looking forward to your reply.


Tags: cloud

confluence-cloud
Lost draft template
Asked by Giorgio Peacock:

Hello,

Is there somewhere I can access templates that have not yet been published? I spent quite a while creating a new template and navigated back to the Activity Feed accidentally. I hadn't yet published the template, and now can't find it anywhere.

Thanks in advance for your help!


Answers:
author: Shannon S
body: Hi Giorgio,

Thank you for contacting us about this.

I'm very sorry to tell you that Confluence does not create drafts for in-progress templates, and it won't be possible for you to recover your data within Confluence.

I've created a feature request below because I believe that it should be possible for users to save Confluence templates as drafts:

* [CONFCLOUD-69104](https://jira.atlassian.com/browse/CONFCLOUD-69104) *Ability to save templates as drafts*

I have included the following suggestions in that request:

1. A way to manually create a draft before allowing a template to go live.
2. A way to automatically create drafts, like Synchrony does for pages.
3. A way to warn a user before clicking away that their work will not be saved.

I've included these suggestions in the above feature request, but please feel free to add any suggestions you might have as well in order to solve this requirement.

As a workaround to avoid losing form data in the future, I use an add-on called Typio Form recovery which saves (nearly) everything I type into a form in my browser. I can recover it later whenever I inadvertently navigate away from a page. There are a few other add-ons that do the same thing. I would recommend having a look at this list: [3 Browser Extensions to Save What You Type into Online Forms and Text Boxes](https://www.raymond.cc/blog/saving-what-you-typed-in-firefox-or-wordpress-locally-to-your-compouter/)

Regards,

Shannon

comments: author: Giorgio Peacock
body: Thanks a lot for your reply Shannon, and thanks for adding this feature request for me! I think this would be very helpful, fingers crossed we see something implemented here soon.

Best regards,

Giorgio


author: Shannon S
body: Hi Giorgio,

You're welcome. I'll be watching out for this one as well.

Take care, and have a pleasant rest of your week!

Regards,

Shannon


author: Sean McCormick
body: +1 on this. I just lost hours of work on a template I didn't complete.


Tags: cloud

confluence-cloud
how can i donwload all versions of 1 file ?
Asked by PIM Coty:

Hello,

we have an automated API call posts some data into an excel file every day onto confluence. The files are therefore versioned. Rather than manually downloading them one by one, is there a way i can download them in Bulk? When i click "download all", it only downloads the latest version of this file...

thank you for your help


Answers:
author: Zak Laughton
body: Hi Barbara,

Unfortunately, I don't think there's a native way to do this in Confluence. However, you may be able to get all the attachments at once by doing a space export (see [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html)).

When you do a space export, you should get a zip file that contains a folder with all the attachments. However, these attachments will be in a directory labelled by the numerical page and attachment ID, *not*by the file name you see in Confluence. You should be able to find the attachment id in the URL for the file on the attachments page. All versions of the file should be named according to their version in a folder named the same as the attachment id.

For example if the attachment ID is **1234** and there are 10 versions of the document, you should be able to a folder titled **1234** nested somewhere in the attachments of an export with files named 1, 2, 3, 4, 5, 6, 7, 8, 9, and 10. These files won't have file extensions, but you should be able to view the files regularly when you add the file extension yourself (e.g. 10.xls).

I know this workaround is a little involved, but thought I'd share in case it helps what you're trying to do here.

I hope this helps!  
-- Zak

comments: author: Michelle Vieira
body: Hi Zac - Do you know if these exports preserve the timestamp of each version?


Tags: atl-adm

confluence-cloud
Migrating/upgrading from confluence version 3.4 to Cloud Confluence
Asked by Inderjeet Singh:

We would like to migrate our Confluence wiki site that is on version 3.4 (On Prem) to Cloud Confluence. If somebody has experience with similar upgrade, can you please suggest a path and process that will help me.

Thanks in advance for your help.


Answers:
author: Petr Van??ek
body: Hi,

that's pretty hard target. You wil need first upgrade your confluence to newest version through several interim versions and for this you need valid license.   

I don't have experience with upgrade too old verion of Confluence like this, but I think that could go in this upgrade path  

3.4 -\> 3.5 -\> 4.0 -\> 4.3 -\> 5.0 -\> 5.5 -\> 5.10 -\> 6.0 -\> 6.9 -\> 6.15 -\> 7.2

<https://confluence.atlassian.com/doc/confluence-release-notes-327.html>  
Check all release notes of all versions and make a notes about changes.  

Also you need to check upgrade notes and supported platforms regarding support for databases.  

And as most important make all of this first on test enviroment.  

If you don't have experience with upgrade like this try to contact any Atlassian partner in your area.

comments: author: Nic Brough -Adaptavist-
body: I'd agree very strongly with that chain of versions.

You might be able to skip 4.3 or a couple of others, but do NOT skip 3.5, 4.0, 5.0, 6.0 or 6.15 on the way to 7.2


author: Inderjeet Singh
body: Thanks Peter and Nic, it seems there is no easy path. The only way as you suggest is to go through the chain of versions, which I was hoping I could avoid if possible.


author: James Dellow
body: There are now significant differences between the editor in the Cloud and server editions that you need to be aware of - see <https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html>

You should also consider that any custom user macros or other add-ons will not work or may work differently in Cloud.


Tags: confluence-server

server
align table to page
Asked by Josef Etz:

Hi,

with the new user experience I struggle to align my table with the text of the page.

The table alwas starts much more left, than the text:  
![2020-01-13 15_11_35-Window.png](/t5/image/serverpage/image-id/78711i444EB42B0B6F1D12/image-size/large?v=v2&px=999 "2020-01-13 15_11_35-Window.png")


Answers:
author: Ang?lica Luz
body: Hello Josef,

Thank you for reaching out to Atlassian Community!

On the new editor, currently, it's not possible to change the alignment of the title for it to be aligned to a table.

When adding a table, it will be aligned, but if it's necessary to change the size of the table, the title won't be aligned, unless if we make the page as full-width as the example below:

![Screen Recording 2020-01-14 at 05.44 PM.gif](https://community.atlassian.com/t5/image/serverpage/image-id/78982iE73F3CACF738AB23/image-dimensions/573x203?v=v2 "Screen Recording 2020-01-14 at 05.44 PM.gif")

There is a feature request suggesting the implementation to change the title alignment:

* [Ability to align the page title](https://jira.atlassian.com/browse/CONFCLOUD-67602)

Please, click on vote and watch to receive updates about the feature.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Jira and Confluence Access Issue
Asked by Nicole:

Hi

I granted a new user a licence to Jira and Confluence and sent them an invite to two service desks. The user received the invite and accepted it and set up 2FA. Jira is showing Invitation Pending and the user can only gain access to the portal not to either of the two Service Desks to view/answer tickets?

Any ideas please?

Thank you.


Answers:
author: Cristian Ionescu
body: Hi,

Please add them to jira-servicedesk-users Group and then retry.

Also put them in the Service Desk Project-\> Settings-\>People and add them as Service Desk Team.

comments: author: Nicole
body: Hello

Thanks for your response. I have done both of those things and they still do not have access.

Its strange as its says pending invitation but she has accepted that and I don't seem to have set her up any differently from anyone else.

Thanks for your help.


author: Cristian Ionescu
body: Please verify the email adress again. Also you can delete the user, refresh the intance and then send it again.


author: Nicole
body: Hello

I have verified email address, deleted user and added again.

I will raise a ticket with Atlassian.

Thanks

Ann


Tags: access

cloud

confluence-cloud

jira
Issues for external (Anonymous) users in Confluence cloud
Asked by Sven Erik Johansson:

We are using Confluence Cloud to publish public product documentation. Users are not required to log in and is not registered as users on our site.

These are the issues we have seen for anonymous users:

* It should be possible to disable Activity,Spaces and Create on the header line.
* It should be possible to disable entries in the context meny (3 dots):
  * Resolved comments
  * View in Hierarchy
  * View Storage Format
  * View Source
* Author and date for the page should be disabled.
* But most important: If you are logged on to Confluence Cloud with a user that is not registered as user on ours site you will ++not++ get access to the page. You will have to log out of Confluence Cloud.

Does anybody have experience using Confluence Cloud for public documentation or have any suggestions to these issues?

Thanks

Sven Erik Johansson

NHN - Norwegian Health Network


Answers:
author: Sven Erik Johansson
body: We have also seen the 403 error and blank screen from time to time, but it is not consistent.


author: Sven Erik Johansson
body: Another issue is that the object link resolver does not work for anonymous users. Se [https://jira.atlassian.com/browse/CONFCLOUD-68023.](https://jira.atlassian.com/browse/CONFCLOUD-68023.?) Please vote for this bug.

The workaround that works for us is to remove the prefix <https://mysite.atlassian.net/> from every internal link in the fabric editor.

For pages imported from server and using the legacy editor, internal links behaves as expected.


author: Nicole
body: My organization is using Confluence Cloud for public documentation as well and I've encountered the same frustrations you mention. I find it frustrating when an anonymous user hits a login page and can't get back to the home (overview) page. This should never happen. The user experience for anonymous users is majorly lacking and we've expressed these concerns to our sales reps and product managers, in the community, and via a focus group; but Atlassian seems to be focusing on the internal use of the product among teams rather than public use. In addition, the metrics are lacking. When we tried using Google Analytics the data is limited by Atlassian. The Analytics available in Premium is extremely limited to users (anonymous and logged in) and pages visited.

We've been having an issue for over a month now where anonymous users can't access the site. They either get a 403 error or a blank screen with the Atlassian logo in the middle of the page. Super frustrating to not have this yet resolved. What's the point of having a website people can't access?


Tags: confluence-cloud
Confluence editor not working in Chrome
Asked by John Ellen:

Hi - I'm using Mac OS Catalina and cannot get the confluence editor to work on Chrome but it does work in Safari. Is anyone seeing a similar issue?


Answers:
author: katie.velazco
body: I'm having exact same issue. I go into Edit via Chrome and it ends up timing out/freezing (I get the Chrome error to wait or kill the page), but Safari works fine. Clearing cache on Chrome didn't fix.

comments: author: Deniz Kaymakci
body: Mine too


author: Zak Laughton
body: Hi John!

If the suggestion linked in Grigory's previous answer doesn't resolve the issue, I'd be curious to know a bit more about how the issue is presenting:

* What steps do you take to reproduce the issue in Chrome and in what way the editor is not working? (please post screenshots, if possible)
* Have there been any recent changes to your Confluence instance, or your local browser/OS?
* Are any other users you know of experiencing this issue?

Thanks!

-- Zak


author: Grigory Salnikov
body: Hi [@John Ellen](/t5/user/viewprofilepage/user-id/3704662) and welcome to our Community!

Please, try the suggestions mentioned here:

<https://community.atlassian.com/t5/Confluence-questions/Confluence-on-Chrome-won-t-load/qaq-p/740840>

Hope it helps.


Tags: cloud

confluence-cloud
Linkt after work canceling
Asked by Markus Streibl:

Hi everyone,

I have a short question. If I create a new page in confluence, work on this page and finish with "delete unpublished page" - I will be forwarded to the page/dashboard "Recently work on" in MY WORK. Is there a possibility to link to another space or page of a space?

Cheers

Markus


Answers:
author: Bai_Max
body: Hi [@Markus Streibl](/t5/user/viewprofilepage/user-id/3704637) , I have the same issue, do you have resolved ?


Tags: confluence-server

server
How to Add allowed URLs to the whitelist
Asked by yapi_hew:

Hello,

I want to get data from **smartsheet api** and display in my **confluence page.**

I have asked these question before, but I didn't get solution can anybody please help me.

I have to **allowed incoming URL** in my **confluence page**.

I have read in documentation to add URL to [**whitelist**](https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html) but, I didn't find option like these in my confluence cloud setting.

**Code inside my Html Macro :**

\<script\>  
var settings = {  
"url": "<https://api.smartsheet.com/2.0/sheets/6051615279998852>",  
"method": "GET",  
"timeout": 0,  
"headers": {  
"Authorization": "Bearer 26ewfyvoncsebvkpke6bne8o95",  
"Access-Control-Allow-Origin": "\*"  
},  
};

$.ajax(settings).done(function (response) {  
console.log(response);  
});

\</script\>

**Error :**

**![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/78695i80C7A446C865151E/image-size/large?v=v2&px=999 "Untitled.png")**


Answers:
author: Ang?lica Luz
body: Hello Yapi,

Thank you for reaching out to Community!

The documentation about whitelist is specific for Confluence Server and currently, this option is not available for Cloud products.

There is a feature request suggesting the implementation of this ability:

* [Allow customers to configure IP whitelist](https://jira.atlassian.com/browse/CLOUD-2636)

Please, click on vote and watch to receive updates about the feature.

In regards to the smartsheet API, I reached out to Minh and asked for an update. If you don't receive a response, feel free to mention him.

Regards,  
Ang?lica

comments: author: yapi_hew
body: Thank you so much for your response.


author: Kesha Thill
body: Hi [@yapi_hew](/t5/user/viewprofilepage/user-id/3686246) !

I wanted to give you an update on your request above. We've recently launched a beta program for IP allowlisting that's available for Confluence, Jira Software, and Jira Service Desk Cloud Premium customers and evaluators. If you're still interested, you can learn more about the feature and how to enable it by visiting our documentation for IP allowlisting [here.](https://confluence.atlassian.com/cloud/ip-allowlisting-998658750.html)

Please reach out if you have questions!


Tags: atl-gruland

cloud

confluence-cloud
How to find out who is not using confluence to free licenses
Asked by Christian Behrens:

Hi,

how do I easily find out who has not used confluence for a longer time to get back the license from this user?

Kind regards,

Christian


Answers:
author: Deepanshu Natani
body: Hi [@Christian Behrens](/t5/user/viewprofilepage/user-id/915815) ,

There is no direct way to get this information.

Check this link for a workaround : <https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html?_ga=2.258007306.1203478071.1578895984-849482218.1569910779>

You can also vote for this feature request: <https://jira.atlassian.com/browse/CONFSERVER-54271?_ga=2.65161518.1203478071.1578895984-849482218.1569910779>


Tags: confluence-server

server