youngmon/atlassian-qna huggingface dataset:
Home page customization
Asked by Konstantin Moskalenko:

Is there any way to set up the Confluense Questions homepage?


Answers:
author: Melo
body: Hi [@Konstantin Moskalenko](/t5/user/viewprofilepage/user-id/4878800), welcome to the community!

I think in this case you can use the Atlassian app - [Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview)

I hope that helps.

Thanks,

Melo


Tags: cloud
How does Atlassian use Questions for Confluence?
Asked by Tim H_:

I seem to recall watching a video that showed how Atlassian employees use Questions for Confluence to upvote questions for their leadership team. If I had to guess, this might have been a video I watched via [@Ben Thoma](/t5/user/viewprofilepage/user-id/3125307)/Atlassian University's *Learn From Home Training Package* a couple years ago (but I could be remembering that wrong). Does this ring a bell, or is there another resource showing how Questions for Confluence is used by organizations to crowdsource popular questions specifically for their leadership teams? Thanks!


Answers:
author: Daniel Ebers
body: Hi [@Tim H_](/t5/user/viewprofilepage/user-id/664526)

I was only able to find a bunch of written information, despite this Youtube video:  
<https://www.youtube.com/watch?v=XnQfvyk8c6U>

I'd recommend to give it a try - there seems to be a trial available (<https://www.atlassian.com/de/software/confluence/questions/try>). In case of specific questions or obstacles, I am sure Atlassian Community among their helpful members will assist gladly :)

Regards,  
Daniel


author: Ben Thoma
body: It's not something I have used yet, but looks interesting! Sorry I can't be more helpful.


Tags: training-and-certification
How can I download all the current questions in this app from my company's Confluence space?
Asked by Elias Huchim:

Hello there,

I am wondering if there is a way to download all the questions raised in this app (along with their answers) that live in my company's Confluence space. I am thinking something like a html zip.

Thanks a lot for your time and information. Have a good day!


Answers:
author: WW
body: Since this is under the Questions for Confluence category, I'm assuming he means how do you download all the Questions from Questions for Confluence, since it is an Atlassian "app."

I don't use Cloud (we use Data Center), but I have also thought about how to do this. I know with Server/Data Center, I can probably pull the Q\&A from the database. With the macro available, and even in the Questions UI, you can't get a full list of all the Questions.

For me I wonder how to do this for migration purposes. For example, if we move to another existing instance of Confluence, you can't export Questions with a space (I'm pretty sure). Or maybe you need to move your Q\&A to a different format or system. You don't want to lose all that information.

Maybe doing a full backup *might* include Questions? (*I don't think you can do this in Cloud, though.*)

You can use the REST API for Server/Data Center, but not for Cloud. However, there is a workaround for that in this [answer](https://community.atlassian.com/t5/Questions-for-Confluence/How-to-access-Questions-for-Confluence-via-REST-API/qaq-p/1121395).

If you're not familiar with using REST APIs, then you probably won't be able to "download" a list of all your questions. There is no such UI feature that I'm aware of.


author: Nic Brough -Adaptavist-
body: Welcome to the community!

Which app are you looking at? I ask because I suspect the app is not actually important to the question.

The questions and answers in Confluence are held in Confluence (your app is just reading stuff from a data source). There are a load of ways to download/export data from Confluence, but the most suitable one for you is probably the real question.

What are you trying to achieve with your "download"?


Tags: cloud

download
Restricting answers permission in Question for Confluence add-on
Asked by Tami Dubi:

Hi,

We wanted to use the question for the Confluence add-on, but we are interested that only people that are considered by the company as experts will be allowed to answer on certain topics.

As I understood from the documentation every user who has permission to ask a question can also answer a question. Is there a way to define the in each topic the users/ groups how are allowed to answer the questions?


Answers:
author: Andy Gladstone
body: [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201) at this time, Questions for Confluence does not have any way to distinguish between SME's and topics. The app is intended to help crowdsource answers from your community and award those that answer correctly and often, which in turn designates them as SME's in the topics and areas they answer. Since this is meant as a 'community participation" application rather than a Q\&A application, it remains open to all for asking and answering.

I am not familiar with other Q\&A related Marketplace apps, so I don't have a recommendation for one that can accomplish what you are looking for.


author: Pramodh M
body: Hi [@Tami Dubi](/t5/user/viewprofilepage/user-id/4516201)

As I have seen there is no restriction to set the permission to only answer the questions

It's either view or add!!

<https://support.atlassian.com/confluence-cloud/docs/what-are-questions-permissions>

Thanks,  
Pramodh

comments: author: Tami Dubi
body: That is what I read as well. Hoping there is a way to implement answers to the predefined employee. Organizations are not democracies. We do have predefined specialists and not everyone should answer questions especially regarding legal and regulatory aspects.


Tags: cloud

confluence

confluence-cloud
does confluence create a community forum?
Asked by Liang Fang:

does this community forum created by confluence? and how?


Answers:
author: Nic Brough -Adaptavist-
body: No.

It used to be back by Questions for Confluence (and OSQA and Jive before that), but there were problems with public access and Atlassian moved to Khoros when they decided to do more with community than just give us a place to talk.


Tags: server
How can I modify the Confluence Space Questions Mainpage?
Asked by Patric Atrott:

Hello there,

I wonder if it is possible to modify (edit) the Questions for Confluence Mainpage of a Space?

Because I would like to add something like a link to that Space's mainpage to point to our Community Rules, right from the Questions-Page.

Do you know if that is possible?

Cheers \& thank you very much

// Patric

PS: If that is in the wrong channel I would be very pleased if someone could redirect me to the right Suggestion Place.


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid there's no way to edit that page, it's system generated.

A Space's main page is however a standard Confluence page, so you can insert links, macros, text and images into that.

comments: author: Patric Atrott
body: Hey Nic, thank you for your quick answer. :)

May I have not formed my sentence correctly, but I wanted to only refer to Questions Frontpage in a space. I understand that any modification to that page is unfortunately not possible... what a pity.

It would be so great if:

- one could modify the Questions Frontpage

- or deactivate the questions frontpage and build one on their own using macros, where people could also raise questions.

Is someone aware of an official way to feedback suggestions on that Addon?

I've found a lot other feedback projects at <https://jira.atlassian.com/> for Jira and Confluence but not especially meant for the Addon.

Cheers

// Patric


Tags: cloud
Adding and Image to Question for Confluence
Asked by Cynthia Brind Amour:

Good morning,

Is there any other way to add an image to a question other than using the link to an attachment functionality?

We had this option a few weeks back - now it looks like it had been turned off

Best, Cynthia.


Answers:
author: WW
body: I'm not sure about in cloud, but I know in server you can just paste an image from the clipboard into the question or answer.

comments: author: Cynthia Brind Amour
body: I tried that and it does not allow - which is really not ideal for our teams


author: WW
body: Bummer. :(

You may want to ask your admin if a configuration changes or you can check to see if there were any recent releases that updated Questions in cloud, since they release new features and fixes periodically.

I'm assuming you tried using the little image icon on the toolbar to upload an image, not just the link icon, right?

Hmm, I just tried to paste this image in this comment, and it didn't work. They must have turned off that feature.

![icon.png](https://community.atlassian.com/t5/image/serverpage/image-id/139022i06069FFE2B04A243/image-size/large?v=v2&px=999 "icon.png")

Using the image icon (on the right) to upload the above image did work, though. At least in this comment.


author: elizabeth_jones
body: Hi Cynthia:

Just to confirm, are you looking for information about how to add an image in a confluence page?

comments: author: Cynthia Brind Amour
body: Hi!

I am inquiring as to why we can not add an image to a question using the Question for Confluence App.

Best, C.


author: elizabeth_jones
body: Thanks for clarifying. I'm not familiar with that app I'm afraid :)


Tags: cloud
Is there an API Questions for Confluence to use in Scriptrunner ?
Asked by Florent R_:

Hello,

I would like to send a specific email when a question or an answer is liked, voted, commented, whether the question has been asked by me or another user.

But I don't find any listener for a question or answer event.

Do you know if, where or how can I answer that need ?


Answers:
author: Fabienne Gerhard
body: Hi [@Florent R_](/t5/user/viewprofilepage/user-id/3683565)

you can watch a topic or a question - this seems to be the closest for what you are looking for. You will get a notification when a new question is asked e.g.

comments: author: Florent R_
body: Hi [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)

When I watch a question that I did not asked, I'm not notified when there is a vote or a comment about it.

Should I contact the Atlassian Support to implement this function ?


author: Fabienne Gerhard
body: Hi [@Florent R_](/t5/user/viewprofilepage/user-id/3683565) - oh seems like I overread the listener question. Sorry for that!


author: Fabienne Gerhard
body: Or have a look at the [Developer Community](https://community.developer.atlassian.com/) - there is deeper knowledge in developing.


Tags: server
Disable automatic topic creation for user
Asked by ZALIX:

Hi,

I would like to know how to disable automatic topics creation for user in Question ? (and only allowed the selection of existing topics)

Thank you

![image.png](/t5/image/serverpage/image-id/135032i8C709304FE362083/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Brant Schroeder
body: There is no way out of the box to restrict the creating of new topics in Questions for Confluence. We have a request open to include that functionality in a future release:

[Set permissions on who is allowed to create a topic](https://jira.atlassian.com/browse/CONFSERVER-51772)

Nic makes a good case for not restricting topics on this thread:

[How do I create a new topic in Confluence questions?](https://community.atlassian.com/t5/Confluence-questions/How-do-I-create-a-new-topic-in-Confluence-questions/qaq-p/14942)

"But topics and labels really should be free-format. They're quite informative as they allow the user community to freely contribute to the list - they add information for all users and can inform the administrators and business users of what is really going on and how people are really talking about content instead of having a fixed set of jargon forced on them."


Tags: server
User Count in Questions for Confluence
Asked by Allison Beaudry:

Hi,

We just added the Questions for Confluence cloud add-on.

My question is this: is it possible to remove registered users from accessing Questions for Confluence while maintaining their access to our other Confluence Spaces? I know that we could alter their permissions to restrict access, but wouldn't we still be charged the $2.50 per user rate?

Thanks,

Allison


Answers:
author: Nic Brough -Adaptavist-
body: No. The app licence system simply needs a licence for the app to be at the same level or higher than the main application level.

comments: author: Allison Beaudry
body: So, to be clear, when a user is added to our main Confluence space, they are automatically added to our Questions for Confluence Space?


author: Nic Brough -Adaptavist-
body: Not necessarily, it depends on what your permissions are.

Anyone who logs in is a member of one or more groups. If your Questions space names a user or, more importantly, a group, to have access, then yes, they may get it "automatically".

For example, it's not uncommon to have a group called "confluence users". That group has the global permission "can use Confluence". The more open spaces will often have "can use this space: group: confluence users". So when you add someone who can get into Confluence, they automatically get access to those spaces, because they're in "confluence users"


author: Allison Beaudry
body: So, if the permission is set for them to **not** have access as a group, would we still be charged the $2.50 subscription fee per user?


author: Nic Brough -Adaptavist-
body: Yes, because you've got an X-number-of-users Confluence licence and the app licence needs to match it.


author: Allison Beaudry
body: Ok, thanks!


Tags: cloud
New questions not showing up in Recent
Asked by asif_iqbal:

Hi All,

I am using confluence 7.4.3. I do not see any new question showing up in recent. I can find it if I have the full url.

Nothing shows in the log.

Any suggestion where to look?

Thanks,

Asif


Answers:
author: asif_iqbal
body: The questions show up in recent after I do a content re-index. However, any new questions do not show up in recent until I do another content re-index.


Tags: server
Customizing topics
Asked by Michelle Henry:

How do I customize the topics dropdown in the Questions portion of a Confluence Knowledge base? Right now, the topics are quite random (e.g., confluence, astrisk, dev) and I want to make them specific to my Space.


Answers:
author: Daniel Eads
body: Hi Michelle, welcome to the Community!

I assume you're talking about the topics that appear in the **Topics** dropdown when asking a new question. Is that right?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/115213iE0A4543501845AAD/image-dimensions/455x430?v=v2 "image.png")

If so, this list populates from the global list of topics. This isn't space-specific, only the questions themselves are specific to spaces. You can *feature* specific topics to get them to the top of the list in their own "Featured Topics" section, but this is again global and not configurable at the individual space level.

I hope that clarifies things a bit about topics in Questions for Confluence - [more reading is available here if you're interested](https://support.atlassian.com/confluence-cloud/docs/watch-and-edit-topics/).

Cheers,  
Daniel

comments: author: Michelle Henry
body: Awesome answer! Very helpful. Thanks, Daniel!


Tags: cloud
Queries on Question
Asked by Maheswaran Supramaniam:

**Is there a way to determine:**

**1) The total number of questions posted in Questions for Confluence?**

**2) List out questions asked from a specific Confluence space? And the total number of questions?**

**3) Repeating an often asked question... a way to export questions and answers?**


Answers:
author: Jen
body: Hey there [@Maheswaran Supramaniam](/t5/user/viewprofilepage/user-id/4124582) welcome!

Are you asking for your instance, or from atlassians kb?


Tags: cloud
@mention a Group or Team - Questions for Confluence
Asked by AJ Tardio:

For the Questions for Confluence add on - It looks like you can only mention a specific user and not a Group or Team - is this in the roadmap to improve the functionality?


Answers:
author: PHILIP LOIZIDES
body: Hi, is Teams the same as groups?

comments: author: Andy Gladstone
body: [@PHILIP LOIZIDES](/t5/user/viewprofilepage/user-id/5200828) Welcome to the Community.

Teams are a specific set of teammates in Confluence that can be mentioned on a page using the @ symbol.

Groups are a function of security and are used to assign privileges to a space or page.

I hope this helps.


author: Sharon Helms
body: Hi [@AJ Tardio](/t5/user/viewprofilepage/user-id/1246672) ,

It is possible to mention a Team in either Confluence or Jira, after you've set one up.

Here is the Atlassian documentation on Teams:

<https://confluence.atlassian.com/cloud/teams-in-atlassian-products-976161199.html>

I've used @ mentions successfully in our Cloud sites, as shown in the screenshot below. After typing "@" and starting to type the team name you're presented with a list of possible members or teams. In this photo the Team name is "OIT Content \& Communications". When you select a Team and insert it, the team name is shown followed by the names of people on the Team.

![Screen Shot 2020-08-05 at 9.30.44 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/105651iAEF033C6FFF7AA89/image-size/large?v=v2&px=999 "Screen Shot 2020-08-05 at 9.30.44 AM.png")

I hope this helps! Best wishes, Sharon

comments: author: AJ Tardio
body: But have you mentioned a Team in Questions for Confluence add on? That's what I'm specifically asking this question for. I've edited my question to specific that in more detail.


author: Sharon Helms
body: Oops! I was not clear about that, and haven't tried mentioning in Questions for Confluence. Thank you for clarifying!


Tags: cloud

confluence-cloud
Email Notification Template for Questions
Asked by Richard:

I'd like to modify the template for the email notifications that users receive when one of their questions has been answered.

We're using Questions for Confluence 2.7.20, with Confluence Data Centre 6.15.10.

I've seen this page <https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html> and looked at the template files discussed there. However, those templates all appear to be the ones for Confluence, not the ones used by Questions for Confluence.

Can anyone point me to location of the template files that Questions for Confluence uses?

Thanks, Richard


Answers:
author: Richard
body: For anyone interested, I received an answer from Atlassian support:

> ```
> To modify templates in Confluence questions, please follow below steps
>
> 1) Download your version-specific .jar file of Confluence questions plugin from the marketplace
> 2) Unpack the jar file
> 3) Under the notification folder, you would see the notification.soy file. Modify it as per your need.
> 4) Once done pack the jar file again and upload it through the Manage app section on UI
>
> Please test this out in your lower environment first.
> ```


Tags: server
How to make Trello projects for the first time to do the task
Asked by Neoan Adver:

wondering how to create [projects](https://taxiincanterbury.co.uk/) and manage tasks for the first time? Not sure where to start or how to organize your tasks effectively? Let's walk through the process step-by-step and address any questions you may have about using Trello for project management!


Answers:
author: Kishan Sharma
body: Hi [@Neoan Adver](/t5/user/viewprofilepage/user-id/5274612)

Welcome to the Atlassian Community!  
I would suggest you go through [Create your first project](https://trello.com/guide/create-project) - to know how to create projects and add tasks in Trello.


Tags: cloud
iCal private links not accessible anymore after upgrade to Confluence 8
Asked by Eric Daras:

I recently upgraded a confluence server from v7 to v8.4.0. Since the migration the iCal private links are not accessible without authentication:

```
wget https://MYSITE/rest/calendar-services/1.0/calendar/export/subcalendar/private/************************.ics

--2023-07-11 06:20:42--  https://MYSITE/rest/calendar-services/1.0/calendar/export/subcalendar/private/************************.ics

Resolving MYSITE (MYSITE)... 192.168.1.1

Connecting to MYSITE (MYSITE)|192.168.1.1|:443... connected.

HTTP request sent, awaiting response... 401 Unauthorized

?Username/Password Authentication Failed.
```

Please note that the General Calendar option to restrict access to private iCal link is not set.


Answers:
author: mnd
body: I am also experiencing this same issue after upgrading from Confluence 7.13 to 8.3.1.


Tags: server
How to hide weekend days (Saturday/Sunday) from a team calendar, so it shows only the work week?
Asked by Bill Davis:

n/a


Answers:
author: Sushant Verma
body: Hi [@Bill Davis](/t5/user/viewprofilepage/user-id/5239669)   

Welcome to the community!  

If you embed a team calendar macro on a page you will notice there is an option to hide weekends.  

![Capture_1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/262425i3F4565AFF65EF17D/image-size/large?v=v2&px=999 "Capture_1.PNG")

Regards,  
Sushant Verma

comments: author: Bill Davis
body: Thanks for the quick reply. Is there a way to hide weekends on an ++existing++ calendar (that someone else created)?


author: Sushant Verma
body: [@Bill Davis](/t5/user/viewprofilepage/user-id/5239669) If you have sufficient permissions, You can a hide event types to other's existing calendar as per your needs.  

Regards,  
Sushant Verma


Tags: server
???? ??????????? ? confluence ??????? ??????? ? ????????????? ??????? ????????: ??????? "????"
Asked by ????? ????????:

????? ??????? ??????? ? confluence ? ????????? ? ??????? ??? ? excel.  
?.? ?????, ????? ? ??????? ??? ???????.   
????????:  
???? 5 ????????? ????. ?? ??? ???????????? 4 ???????? 1 ?????????. ? ?????, ????? ??????? ????????????? ?? ???????.


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@????? ????????](/t5/user/viewprofilepage/user-id/5098640),  

Unfortunately, Confluence doesn't allow to perform tabular calculations natively. So, you'll need to browse the Atlassian Marketplace and find some specific apps to accomplish the task.  
Our company develops the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that provides the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro. Seems it can help your case.


Tags: filter

table

table-filter

table-filter-and-charts

table-spreadsheet
About adding other existing calendar
Asked by Leo:

\>Background

Would like to add other team's calendar in other space.  
But there were prenty of similar name calendar and can't find expecting search result.

\>What I want to know

Is there any better search way to specify the calendar?  
It would be great if I can filter by which space the calendar is existing.


Answers:
author: Brant Schroeder
body: [@Leo](/t5/user/viewprofilepage/user-id/5227739) Welcome to the Atlassian community

There is not a better way to search. If you have access to the space you can always copy the calendar macro in edit mode and paste it to the other space where you would like to use it.