youngmon/atlassian-qna huggingface dataset:
Section Question
Asked by Jim Swift:

Is it possible to have 4 two column sections and merge the sections in the right column, something like this.   
I'm pretty sure that the answer is NO, but thought it worth asking.   
I'm a beginner as far as the confluence page editor is concerned,

\|__________________________\| \|  
\|__________________________\| \|  
\|__________________________\| \|  
\|__________________________\|_______ ___________ \|

Thanks

Jim


Answers:
author: Emily Errico
body: According to [Atlassian's documentation](https://confluence.atlassian.com/confcloud/add-formatting-to-your-page-724764836.html), I'd say that this is not possible with sections.

However, you might be able to achieve the same effect by using a table.

comments: author: Jim Swift
body: Many thanks for the suggestion, Emily.  
Yes, I see how a table could work. :-)
Confluence Cloud REST API - Get user Status
Asked by AJ:

----- Background -----

Basically I am trying to generate list of "active" users who have not logged into Confluence for last 90 days and send that list to the group admins periodically.

For this I would like to provide to them:

User Name, Email, Status \& LastLoginTimestamp

----- Issue ----

I want to find out if a user is active or not. Also want to find out last login date

We use Confluence Cloud and so I cannot access cloud Database.

I used the api "/user?username=username\&expand=status"

This "expand" does not return the status as mentioned in <https://community.atlassian.com/t5/Confluence-questions/How-to-get-Confluence-User-Status-via-Rest-API/qaq-p/594120>

I can see all other data as listed in <https://developer.atlassian.com/cloud/confluence/rest/#api-user-get>

I wish the "expand=details" would at the least provide more details like status \& last login.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@AJ](/t5/user/viewprofilepage/user-id/318866)

You can export the users list directly from Jira (user management), which have all the fields you want. It's more easy and rather fast.

![export users.png](https://community.atlassian.com/t5/image/serverpage/image-id/161698i862BEF8EE448B09E/image-dimensions/371x467?v=v2 "export users.png")


Tags: api

cloud

confluence-cloud

rest-api
Basic URL / Problem after Update auf 6.10.1 from 6.8
Asked by Henricus Fluthgraf:

In the Add in section there seems to be a Problem with the URL (see first figure). Whyever, until the update, everything ran well.

![image.png](/t5/image/serverpage/image-id/28967i881156E648ABF318/image-size/large?v=v2&px=999 "image.png")

As you can see here (figure 2), the URL in the browser ist the same adress like in the Configuration.

![image.png](/t5/image/serverpage/image-id/28968i8C4423028A47E18F/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hello Henricus,

Have a look at this article: [False Warning About Server Base URL Mismatches on UPM](https://confluence.atlassian.com/confkb/false-warning-about-server-base-url-mismatches-on-upm-297664804.html)
> There are two different causes why this error appears:

1.
   > There is a known bug in UPM 2.4 which occurs when Confluence is using SSL and doesn't explicitly specify a port in the Server Base URL. Please see [![](https://ecosystem.atlassian.net/secure/viewavatar?size=xsmall&avatarId=15303&avatarType=issuetype)UPM-2339](https://ecosystem.atlassian.net/browse/UPM-2339) - Base URL check assumes wrong port for HTTPS CLOSED for more information.
2.
   > If you are using SSL and [Apache with mod_proxy](https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html), the URL redirection is not set in the `conf/server.xml`  

Can you check that and let me know if either resolution listed corrects your issue?

Regards,

Shannon

comments: author: Henricus Fluthgraf
body: ad 1)2) as written, until the upgrade vom 6.8 to the latest version, everythin runs without !!! a problem.


author: Shannon S
body: Hi Henricus,

I'm not sure I follow your reply.

Could you confirm which version of UPM you're running? The article explains two separate causes and the resolutions for each.

Regards,

Shannon


author: Henricus Fluthgraf
body: 1. UPM has the Version 2.22.14   

i can send zou the server xml, but not in this forum.  

Henry


author: Shannon S
body: Henry,

Thank you for confirming your UPM version.

I'm creating a support ticket for you now, so please check your email in about 5 minutes. You can then submit your server.xml file to that case.

Regards,

Shannon


Tags: confluence-server

server
Can't create page from template after upgrade
Asked by Andrew Striletskyi:

I can't create a space from template after upgrade from 5.7 to 6.10. How to fix it (screen attached) ![testtt.png](/t5/image/serverpage/image-id/28964i69EF040870ECB4A3/image-size/large?v=v2&px=999 "testtt.png")


Answers:
author: Tarun Sapra
body: Hello [@Andrew Striletskyi](/t5/user/viewprofilepage/user-id/1187878)

Is it happening on all browsers or only on specific browsers?

You need to contact Atlassian support if this is happening on all browsers

[https://support.atlassian.com/contact/](https://support.atlassian.com/contact/?)

comments: author: Andrew Striletskyi
body: On Firefox too
Why doesn't the anchor macro work in a blog post?
Asked by gill Windall:

I want to create an anchor in a bog post but the anchor macro doesn't appear in the list of available macros. Why?


Answers:
author: AnnWorley
body: I could not find the anchor macro on my blog post, either. I created a bug report: [Anchor macro not available while composing Blog post](https://jira.atlassian.com/browse/CONFCLOUD-62217)

I hope you have time to vote or comment on it to directly let the development team know your thoughts.


Tags: anchor

blog

cloud

confluence-cloud
Confluence redirectPort Change Not Redirecting to SSL
Asked by Mike Allen:

Trying to setup Confluence for SSL and redirect HTTP to HTTPS. I can go to the HTTPS site, but the HTTP site won't redirect like the JIRA Software site does.

Server.xml

\<Connector port="8090" connectionTimeout="20000" redirectPort="18443"  
maxThreads="48" minSpareThreads="10"  
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"  
protocol="org.apache.coyote.http11.Http11NioProtocol"/\>

\<Connector port="18443" protocol="org.apache.coyote.http11.Http11NioProtocol"  
maxHttpHeaderSize="8192" SSLEnabled="true"  
maxThreads="150" minSpareThreads="25"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
sslEnabledProtocols="TLSv1.2,TLSv1.3"  
clientAuth="false" useBodyEncodingForURI="true"  
keyAlias="AGOProjectsTest" keystoreFile="E:\\Program Files\\Atlassian\\JIRA\\jre\\bin\\KeyStore.jks" keystorePass="changeit" keystoreType="JKS"/\>

In the web.xml file under the WEB-INF folder - added the below code

\<security-constraint\>  
\<web-resource-collection\>  
\<web-resource-name\>Restricted URLs\</web-resource-name\>  
\<url-pattern\>/\</url-pattern\>  
\</web-resource-collection\>  
\<user-data-constraint\>  
\<transport-guarantee\>CONFIDENTIAL\</transport-guarantee\>  
\</user-data-constraint\>  
\</security-constraint\>

Changed Base URL to be HTTPS. Not using any proxy, basic install

Any ideas what i'm missing?


Answers:
author: Alexis Robert
body: Hi [@Mike Allen](/t5/user/viewprofilepage/user-id/1606070),

in *web.xml* did you try changing

```
<url-pattern>/</url-pattern>
```

with

```
<url-pattern>/*</url-pattern>
?
```

Just thinking it might be because you're not matching the proper URL pattern to redirect.

Let me know if this helps,

--Alexis

comments: author: Mike Allen
body: Thanks that was it!
How to display the body of macro?
Asked by Teodor Tostovoy:

Hello everyone!

I am new at development macro, so I need help.

I've made a simple "container" macro with my custom styles (like as "info macro" etc). It has only to mark inputted text on pages. Now I need to display this macro at page, but my way doesn't work.

My Java-code is:

```
public String execute(Map map, String s, ConversionContext conversionContext) throws MacroExecutionException {
    return VelocityUtils.getRenderedTemplate("templates/new-info-macro.vm", map);
}
```

```
public boolean hasBody()
{
    return true;
}


@Override
public BodyType getBodyType()
{
    return BodyType.RICH_TEXT;
}

@Override
public OutputType getOutputType()
{
    return OutputType.BLOCK;
}
```

VM:

```
<div class="NewInfoBlock">
    $body
</div>
```

When I put my macro in page in editing mode and insert some text in it, everything is OK. But when I update page I see only $body instead of inputted text.

Where is an error?


Answers:
author: Teodor Tostovoy
body: Desicion:

```
public String execute(Map map, String body, ConversionContext conversionContext) throws MacroExecutionException {
    map.put("body",body);
    return VelocityUtils.getRenderedTemplate("templates/new-info-macro.vm", map);
}
```


Tags: confluence-development

macro

user-macro
Broken Confluence icons after upgrade
Asked by Andrew Striletskyi:

Hello everyone

I have broken icons after upgrade from Confluence 5.7 to 6.10 . I known about this page (<https://confluence.atlassian.com/confkb/broken-avatars-icons-in-confluence-after-an-upgrade-329974322.html_>) , but I've tried to do all steps and It's not working. How to fix


Answers:
author: FrogTest
body: Hi all,

Have the same problem.

flush cache and reindex doesn't helped ((

comments: author: FrogTest
body: For help icon - go Look and Feel (in admin section) \> stylesheet \>

.aui-icon::before, .aui-icon-small:before { font-family: "Adgs Icons" !important; }

aui-icon aui-icon-small aui-iconfont-question-filled { font-family: "Adgs Icons" !important; }

For notifications

Navigate to Confluence Admin \>\> In-App Notifications and switch to displays in-app notifications

That hepled me


author: Thomas Schlegel
body: Hi [@Andrew Striletskyi](/t5/user/viewprofilepage/user-id/1187878),

have you tried to re-index your Confluence?

comments: author: Andrew Striletskyi
body: I performed reindex , but still see the following problem (


author: Andrew Striletskyi
body: ![Test.png](https://community.atlassian.com/t5/image/serverpage/image-id/28958i969754BFC0621557/image-size/large?v=v2&px=999 "Test.png")  

Screen . On other pages we can see it correctly , but on start page It's not working
System Error after set datebase
Asked by yu Lu:

[**Return to site homepage...**](http://47.94.128.36:8090/)

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.   
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId-1625450083}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)


Answers:
author: Moses Thomas
body: [@yu Lu](/t5/user/viewprofilepage/user-id/1772549)Sorry that you are facing such issue, please could you try the resolution here

[Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html)

Best!
Can I disengage the Create button in Confluence?
Asked by Birgitta Lantto:

Hi!

Trying to find a work-around in Confluence when creating pages. We need a specific page template in our company. However, the blank page template cannot be disengaged. The user can still use it when pressing Create instead of ... by mistake.

Can we disengage the Create button so the users can only use the ... button? Or do you know a better solution?

Thanks!


Answers:
author: Igor M.
body: Hello,

You can also hide elements using javascript by placing it at end of the HEAD in General Configuration \> Custom HTML

```
<script type="text/javascript">
AJS.toInit(function(){
    AJS.$('#quick-create-page-button').hide();
});
</script>
```

Regards,

Igor


author: Fabienne Gerhard
body: Hi [@Birgitta Lantto](/t5/user/viewprofilepage/user-id/1771625)

maybe a solution would be using '[Create from Template Macro](https://confluence.atlassian.com/doc/create-from-template-macro-317196995.html)' - you can fill in Buttons on a page (from where your user starts) with your specific page template.

When user click the button - a new page is created, based on your template.

You can even give it a already specific title and choose the space where it's created.

Hope this helps.


Tags: confluence-server

server
Upgrade Jira Software form 6.4 to 7.10
Asked by Juris D?vis Veldre:

Hello, what is the most easiest way to move all data (issues, projects, attachments, workflows etc.) form Jira 6.4 H2 database to Jira Software 7.10 external database? Is the Rest API the only way?


Answers:
author: Nic Brough -Adaptavist-
body: No, that's a terrible way to do it because you'll lose data and have to write swathes of code.

Export the 6.4 h2 data to xml. Import it into a proper database running with a clean empty install of 6.4. Upgrade that to 7.0, then again to 7.10

comments: author: Juris D?vis Veldre
body: **Thanks for the fast feedback!**


author: Mirek
body: Hi [@Juris D?vis Veldre](/t5/user/viewprofilepage/user-id/1739890) - Welcome to Community! :)

Actually there are few ways of achieving moving the data. It depends on what you would like to achieve - adding more data to JIRA instance with already existing data or moving to clean installation (which is a lot e easier to do). Which situation do you have?

Overall it would be good to have both instance in version 7.10 before making a move I think you should first switch database (on 6.x) to the same type as 7.10 external database is. (<https://confluence.atlassian.com/adminjiraserver/switching-databases-938846867.html>). Then you would have two instances running on external database, then upgrade to 7.10 from 6.x to have same databases schemes and finally you can try to move your data to target instance.

comments: author: Juris D?vis Veldre
body: Hi, I would like to move all my existing data form version 6.4 to a new Jira Instance that ir 7.10. So - "adding more data to JIRA instance with already existing data"


Tags: jira

jira-software
Thumbnails problem in attachment macro
Asked by Camille Lecerf:

Hi,  
I can't display thumbnails on my Confluence Server 6.6.2 page when expanding the attachment macro :  
![2018-08-08 11_21_14-Logo & Doc - Marketing - The iXblue's Guide to the Galaxy.png](https://community.atlassian.com/t5/image/serverpage/image-id/29261i5C868EEF36D56EBD/image-dimensions/487x178?v=v2 "2018-08-08 11_21_14-Logo & Doc - Marketing - The iXblue's Guide to the Galaxy.png")  
Yet, I can display them on the preview of a macro itself :

![2018-08-08 11_20_10-Logo & Doc - Marketing - The iXblue's Guide to the Galaxy.png](https://community.atlassian.com/t5/image/serverpage/image-id/29262iFE4B9D84D0C6AD0B/image-dimensions/419x257?v=v2 "2018-08-08 11_20_10-Logo & Doc - Marketing - The iXblue's Guide to the Galaxy.png")  
Does anyone have an idea about how to fix it please ?  
Regards,  
Camille  
PS: I have an other Confluence server 6.6.0 in which the macro attachment works well.


Answers:
author: Shannon S
body: Hi Camille,

It sounds very similar to this bug:

* [CONFSERVER-40609](https://jira.atlassian.com/browse/CONFSERVER-40609)

> The thumbnails in the 'Attachments' macro do not appear on a published page. However, they appear in the Edit macro dialog and when previewing a page before saving it.

I am able to confirm this behavior.

However, you mention specifically that you don't see the thumbnail when collapsing it. But in your example, the macro is expanded. Can you just confirm with me that you do **not** see the preview when **expanding** the macro? When collapsing, it hides the information about the attachment and so I wouldn't expect to be able to see the preview.

Thank you,

Shannon

comments: author: Camille Lecerf
body: Hi Shannon, sorry I am going to correct my post. It's \<\< expanding \>\> and not \<\< collapsing \>\>

I also should have mention that I have an other Confluence server 6.6.0 in which the macro attachment works well.

Thank you for the link !


author: Shannon S
body: Camille,

Thank you for clarifying!

Can you first vote on that bug to help show the number of users with the issue, and comment there to let them know what you told me about the other 6.6.0 server? It might be not all 6.6.0 servers have the issue; maybe your other one has a setting that could fix the problem!

Feel free to mention the differences there if you've picked up on any that might affect the problem.

Regards,

Shannon


author: Camille Lecerf
body: Shannon,

My bad, my Confluence server instance here is 6.6.2, and the other one with the macro attachment working well is 6.6.0, I just corrected it in my post. I am going to report it on your bug link and vote for it.

Regards,

Camille


author: Shannon S
body: Camille,

Thank you for confirming that!

Take care, and have a pleasant week.

Shannon


Tags: attachment

confluence-server

macro

preview

server

thumbnail
Message to Group possible ?
Asked by Tom Sch?lke:

Hi everyone,

We?ve got a space that is restricted to a group of about 15 People.

Now i know i can send a direct message insice of Confluence to a specific Person using

@Specific Person

But its not comfortable, to do this typing in all the 15 names , when i have to inform all membes of one Group.

I Tried to inform this group using

@group

but this doesnt seem to work.

So ! is it possible ? If not , why ? Is there a Workaround ? ore an extension maybe ?

Thanks


Answers:
author: Tarun Sapra
body: Hello [@Tom Sch?lke](/t5/user/viewprofilepage/user-id/1718026)

Your requirement is a pretty common one, i.e. ability to "mention" group instead of just users. Currently it's an open request and tracked here

<https://jira.atlassian.com/browse/CONFSERVER-23015>

There are workarounds mentioned in the comments of the above ticket, hope this helps.


author: Mesut Yilmazyildirim
body: If you want to make an announcement to a confluence group, you can create a page including your message and share it with related group.


Tags: group

message
Question for Search engine about Confluence and Jira Service desk.
Asked by Nate _???_ _Project Management_ _:

Hi,

I have a few questions related to Search engine for Confluence and Jira Service desk as below.

1. Search engine is Lucene engine, right?

2. What is the algorithm of this search engine? for example, which contents will be the top of the search result?

3. In Jira Service desk, only 3 KB contents are revealed. is there any other way to change the contents count?

Regards,  
Nate


Answers:
author: Nic Brough -Adaptavist-
body: 1. Yes

2. <https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html>

3. Labels, key words users search for, more successful pages (i.e. ones people read before going on to **not** raise a helpdesk call)

comments: author: Nate _???_ _Project Management_ _
body: Hi, Nic.

Thank you for your answer 1 \& 2.

but i think question no.3 has misunderstanding. please refer the our JSD screenshout as below. my question is only we can see 3 result of KB. so can we change the count of result of KB in JSD?

![??? 543.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/29013i415B23857A3364FB/image-size/large?v=v2&px=999 "??? 543.jpg")


author: Nic Brough -Adaptavist-
body: No, because you run out of screen space on various devices


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
Sizing+Windows vs. Linux
Asked by Rina Nir (AC):

We are planning a Confluence installation to support 2000 users in different geographies. It's going to be a Confluence server (not data center) running on an Azure cloud.

Most of the IT organization runs on windows- so from that perspective a windows installation is preferred over a Linux one.

However, I want to understand if there are particular downside to going with Windows:

1. For example- are Atlassian sizing information also applicable to windows (as I assume it is mostly derived from Linux installations)

2. As most of the large installations are on Linux, would you say that windows is more risky?


Answers:
author: Mirek
body: Linux is just more flexible than Windows from the administration perspective. You do not need any graphical interface or more advances features or applications that you do not need but on the opposite side you need bigger knowledge. On both platforms Confluence would run fine but it is up to your system administrator what he prefers. Number of users is not so important if you choose OS. It would run fine for 10 and Unlimited number od users. You just need to have a machine running with minimal requirements (RAM, CPU, .. ). Linux have also different distributions both Atlassian Apps work fine on all CentOS, Debian, RHEL and others.. Overall just choose what is best for you or your administrators. It would work on both just fine and differences are not so big in case of performance or being more risky (if you do not go deep into security topics)
Erros when adding JIRA gadgets in confluence
Asked by Adrian Craine:

Using OAuth or OAuth impersonation makes no difference.

Logged as the same user, admin on both confluence and JIRA.

No matter which gadget I try I get one of the error messages below

Filters are set to be visible to any logged in user

The selected filter filter-10303 has an error: Field 'component' does not exist or this field cannot be viewed by anonymous users..The selected filter filter-10303 has an error: Field 'component' does not exist or this field cannot be viewed by anonymous users..The selected filter filter-10303 has an error: Field 'component' does not exist or this field cannot be viewed by anonymous users..

or

Client must be authenticated to access this resource


Answers:
author: Suren Raj
body: Hi, Adrian.

The behavior you are seeing is described in this article: <https://confluence.atlassian.com/jirakb/field-or-filter-does-not-exist-or-you-do-not-have-permission-to-view-it-278692696.html>

Can you try the resolution and see if the issue still persist?

Kind Regard  
Suren Raj


Tags: confluence-server

jira

jira-server

server