youngmon/atlassian-qna huggingface dataset:
Confluence server version license - upgrading to older versions
Asked by Daniel Canur:

Hi,

We have Confluence 5.8.5 server version installed and we want to upgrade it to 5.10 in order to be able to use 'Confluence Cloud Migration Assistant' to move everything to Confluence Cloud ([https://marketplace.atlassian.com/apps/1219672/cloud-migration-assistant-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1219672/cloud-migration-assistant-for-confluence?hosting=server&tab=overview)).  
The problem is that in my 'License Details' information says: 'Confluence support and updates for this license ended on May 26, 2021. Confluence updates created after May 26, 2021 are not valid for this license.'

I know that in this case, after upgrade, we will be able to use Confluence only if we renew the license.

Is there a way to update from 5.8.5 version to 5.10 without renewing the license, maybe a trial version and renew the license after migrating to cloud?


Answers:
author: Alexis Robert
body: Hi [@Daniel Canur](/t5/user/viewprofilepage/user-id/4545209) ,

actually, you can upgrade to a newer version if it was release BEFORE your current license expired : in your case, Confluence 5.10 was release in 2017 so you should be OK !

If by any chance this doesn't work, you can always use a temporary trial license for your migration, there won't be any limitations as long as it's not used for production use.

Let me know if this helps,

--Alexis

comments: author: Daniel Canur
body: Thanks, this worked, the license is ok.


Tags: confluence-server

licence

server
Any Trello boards (Tips!!) for technical writers in security domain
Asked by Anand Rajaraman:

Can someone suggest ways to improve my page using Trello in Confluence Cloud, I am a tech writer and my audiences are from security domain. Our basic products are related to access controllers (physical/logical) and surveillance.

Thanks,

Anand


Answers:
author: Vinod Ramadoss
body: Hi,

Hoping the below reference links comes handy

<https://willkelly.medium.com/using-trello-for-managing-editorial-projects-db27f78cac29>

<https://blog.trello.com/trello-power-ups-for-jira-bitbucket-confluence-hipchat>
Query my board and return all data including custom fields
Asked by David_Pollard:

I am querying my trello data from a single board and using the JSON data exported in Klipfolio. This works great except I have a custom date field on all of my cards and that date is missing from the output.

I have been reading through the help and I can't figure out how to form the url to include the custom field.

The URL at the moment is very simple.

[https://api.trello.com/1/boards/587d583e78a30329158ceaec/cards?key=\<KEY\>\&token=\<TOKEN]()\>

Reading the help I found this url

[https://api.trello.com/1/boards/587d583e78a30329158ceaec/customFields?key=\<KEY\>\&token=\<TOKEN]()\>

That query returns this, which are the details for my custom field.

\[ {  
"id":"5b76685dfba0b91fe23fae1f",  
"idModel":"587d583e78a30329158ceaec",  
"modelType":"board",  
"fieldGroup":"02bf8559d948d484fbce1efe6e29a9bd1f51e9acf00d6ea5435d4df50c737e88",  
"display":{"cardFront":true},  
"name":"AFSS Due",  
"pos":16384,  
"type":"date"  
}\]

What do I need to add to the first URL query above to include the custom field data along with all the other data?

Thanks

David


Answers:
author: David_Pollard
body: I hate it when I find my own answers.

I think this is the answer

[https://api.trello.com/1/boards/587d583e78a30329158ceaec/cards/?customFieldItems=true\&key=\<KEY\>\&token=\<TOKEN]()\>

I found details in this document

<https://developers.trello.com/docs/getting-started-custom-fields>

It the section

Getting customFieldItems For Cards {#toc-hId--1407881763}
---------------------------------------------------------

Hope this helps someone else.


Tags: custom-field
Problem linking GitHub account to Trello
Asked by Sebastian Tangen Olsen:

When I'm trying to connect the GitHub powerup to Trello, the pop-up window looks broken. The buttons in the pop-up are non-clickable. I've tried disabling and reenabling the power-op without much luck. I've also tried using multiple browsers.  
Does anyone else have this problem or have a fix?![bilde.png](https://community.atlassian.com/t5/image/serverpage/image-id/68982iCC5BA55B029976BC/image-size/large?v=1.0&px=999 "bilde.png")


Answers:
author: Garrett
body: Sorry to hear about that, Sebastian.

This was the result of a bug that surfaced with the Github Power-Up recently. Are you still having trouble authorizing your account currently?

comments: author: Sebastian Tangen Olsen
body: Thanks for the response.

The power-up works flawlessly now!
Google Calendar & Trello Due Date Setting
Asked by Eric Goldstein:

Can we change the due date setting for 30min segments? Right now it's shows up on the calendar for 1 hour


Answers:
author: Sharon Helms
body: Hi [@Eric Goldstein](/t5/user/viewprofilepage/user-id/3591932) ,

I've been able to do this using the Cronofy power-up instead of the Calendar power-up. [Here's a great article](https://medium.com/workflow-automation-with-trello/3-ways-to-sync-google-calendar-with-trello-boards-2c1cfdf39a8a) by [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) that describes the different calendar power-ups available.

The Cronofy power-up lets you sync your cards to a Google calendar, and you can change event durations to the length of your choosing (like 30 minutes). I attached a screenshot here -- on my Google calendar card events shows up as 30 min not 1 hour.

Hope this helps! - Sharon

![Calendar sync settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/68998i09B5CDF063BBD3C0/image-dimensions/296x553?v=v2 "Calendar sync settings.png")

comments: author: Esme Crutchley
body: This is exactly what I was going to suggest, it's been a life saver!


author: Eric Goldstein
body: great! how long does the sync take? i added a due date using the due date functionality on a card, but it's not showing on the Google Calendar I chose yet. thank you!


author: Sharon Helms
body: Good to hear you're trying it! I haven't tested, but the article I linked to suggests:
> ...my tests revealed that the**syncing from Trello back into the Google Calendar can take a couple of hours**. The syncing from the Google Cal to Trello, happens instantly, however.


author: Luis Higuera
body: There is some way to set due date(start-finish) since a card , not just for the board?


Tags: google-calendar
Why isn't the Harvest Power Up showing up in my Trello Cards?
Asked by kayla jones:

The Harvest power up is no longer showing up in my Trello cards so I can't track time to cards. Sometimes it takes a while to load it, but now it won't show up at all. I tried...

1. Logging out and back in

2. Updating \& restarting my computer \& Chrome

It was back for a while, and now it disappeared again.


Answers:
author: Garrett
body: Hey Kayla,

Let's try starting with a clean slate to see if that helps get Harvest working again. Would you mind trying the following steps for me please?

1. Go to the board where this Power-Up is enabled.
2. Open the Board Menu and select the Harvest Power-Up.
3. Select Remove Personal Settings and disable the Power-Up.
4. Go to <https://trello.com/my/account>
5. Under the Applications section, select Revoke under any entries for Harvest(if any are found).

I'm not super familiar with the settings on Harvest's side, but I'd recommend double checking that any Trello authorizations are removed from that as well.

After that, go ahead and reenable the Power-Up and follow the authorization flow.
API to get card's email
Asked by Kristopher LaGreca:

Can't seem to find the API GET command to get a card's email address. Is it in the object? checkItemStates \>\> email?

Thanks! Kris

![Screenshot 2019-10-09 13.22.37.png](/t5/image/serverpage/image-id/68970i7EC433FF6718EAEC/image-size/large?v=v2&px=999 "Screenshot 2019-10-09 13.22.37.png")


Answers:
author: Iain Dooley
body: [@Kristopher LaGreca](/t5/user/viewprofilepage/user-id/3591771) you can't get that email address via the API. Are you trying to streamline the process of ensuring your email communications are captured in Trello?

comments: author: Kristopher LaGreca
body: ack! that's going to be a show-stopper. We're building a "helpdesk" workflow.

People outside our trello team are emailing in "requests" as new cards. I'm capturing their email address in a custom field. This part that I'm referring now is the ability to execute a function where we popup a form, write a reply, and then we send it back to the original requestor.   

If the original requestor wants to reply, I want to use the card's email address as the "replyto" in the email header so that we keep the discussion in-context.

Any way I can get access to this value?

Thanks! Kris


author: Iain Dooley
body: [@Kristopher LaGreca](/t5/user/viewprofilepage/user-id/3591771) nup, there's no way to programatically access the card's email address. You have to manually copy it out and paste it into, eg. a custom field.

You might like this integration I created:

<http://trello.com/integrations/#benkoboard>

It also has a plugin called BenkoDesk that allows multiple Benko Board accounts to share a single email address on particular boards, replacing things like HelpScout or FreshDesk.


author: Kristopher LaGreca
body: Hi Iain, Thanks! Just reached out to you directly via email.

Thanks, Kris
How do I move a board or list from one team to another?
Asked by Craig Pask:

Want to move an existing board or list from one team to another team.


Answers:
author: Jodi LeBlanc
body: Hi [@Craig Pask](/t5/user/viewprofilepage/user-id/3591611) this article will walk you through the steps to move a board to another team:

<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>

Let me know if this helps,

Jodi

comments: author: Craig Pask
body: Hi Jodi, thank you. My question could have been clearer. I want to move a single list or a single card from one team board to a another board in a different team.


author: Iain Dooley
body: [@Craig Pask](/t5/user/viewprofilepage/user-id/3591611) moving lists or cards between boards is the same regardless of whether or not the boards are in different teams, you just have to be a member of both boards:

<https://help.trello.com/article/806-moving-cards-or-lists>


author: Jodi LeBlanc
body: Hi [@Craig Pask](/t5/user/viewprofilepage/user-id/3591611) just getting a moment to login and get back to you now. Thanks Iain for replying to Craig with the answer, greatly appreciated! :)


author: Craig Pask
body: Fantastic, thank you both!
Adding multiple individual boards
Asked by Colin:

I want to be able to create 200+ individual boards, each one with separate titles and different email addresses associated to them.

Is there a fast way I can upload all of this data and have trello create a batch of them? Its very time consuming creating each board manually one by one.

Thanks in advance for any help.


Answers:
author: Iain Dooley
body: [@Colin](/t5/user/viewprofilepage/user-id/3591336) this Trellinator function would create boards from a Google doc in the format:

name,email1,email2,email3

<https://gist.github.com/iaindooley/a2640a1ca4a3aa691b6cd85adf4c1e42>

It will invite all those members by email to the boards that get created.

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Mirek
body: I think that it is not possible via UI. You might need to look a the Trello API and try to create some solution based on that

<https://help.trello.com/article/756-trello-api-documentation>
Library of Trello Card templates
Asked by Rene LeBrun:

I need to create "hundreds" of Trello Card templates which will contain links, checklists, documents, etc. Each card represents a unique activity. Is there a way to allow a user to select from a library of cards related to a project and import into Trello?

thank you.   
Rene


Answers:
author: Iain Dooley
body: [@Rene LeBrun](/t5/user/viewprofilepage/user-id/3591261) Further to what [@Mirek](/t5/user/viewprofilepage/user-id/781521) said, if you add the library board to a team, then make the board team viewable, but disable allowing members to edit and join in the board settings:

<https://help.trello.com/article/791-changing-permissions-on-a-board>

then any team members will be able to see the board, and will be able to copy cards from that board into their own boards, but won't be able to edit the library board unless they have been invited to that board by an admin.


author: Mirek
body: Yes, you can have one "library" board with cards and those cared could be copied over to different Boards. See below for how to do it

<https://help.trello.com/article/802-copying-cards-lists-or-boards>
Getting "This board has reached its Power-Up limit" message on a NEW board with NO power ups?
Asked by Kelly:

Hi

I've just tried assigning a Power-up to some of my boards and I keep getting the message. "Get "This board has reached its Power-Up limit" even though there are no Power-ups assigned to the boards. I also tried creating a completely NEW board, yet I'm still getting the same message.

Can someone shed some light as to why this might be happening?

Kelly


Answers:
author: ManuR
body: Hi Kelly,

On free accounts, you can only enable 1 Power-Up on your boards and the message "This board has reached its Power-Up limit" is automatically displayed the moment you add one to the board which can be confusing but the Power-Up should have been added to the board.

If you're still not seeing your Power-Up on the board after adding it, could you reach out to us at <https://trello.com/en/contact> so we can have a closer look?


Tags: power-up
Mac email links
Asked by softwarecf:

When I attach a link to an email to a Trello card which is in the form

message://%3c69xxxx...

then if I use the Trello web app I can open the relevant email by clicking the link. But using the Trello Mac App I get a dialog

**Do you want to let this page open another application to handle message://%3c69xxxx...**

but if I click the proceed button nothing happens.

Does this work for anyone else?

Thanks,  
Colin


Answers:
author: Mate Be?tek
body: Hi all,

I have been having the same issue and would really like to see a fix :).

Mate


author: Teddy
body: Hey there! This is a known issue that our team is investigating. We don't have an ETA on when a fix will be in place, but as soon as one is available, we will deploy it.

Sorry for the trouble in the meantime!

comments: author: softwarecf
body: Thanks Teddy. Here's hoping for a quick fix!


author: Jorg Spicker
body: Was this ever resolves? I am having the same issue with local hookmark links
how do I search by multiple conditions for example list:premium and created:month
Asked by murat akarsu:

how do I search by multiple conditions for example list:premium and created:month


Answers:
author: ManuR
body: Hi Murat,

<br />

You should be able to use this exact search in the global search on Trello and it should return you all cards that were created the past month on this specific list.

Is this not working for you at the moment?
Desktop Trello so buggy
Asked by Louise Shone:

Hi!  

Our team uses Trello for everything but the browser and desktop app versions are so buggy. It keeps saying "not responding", dies when moving cards, and just generally becoming very difficult to use. Are there reasons for this / ways to fix it?

Thanks!

Louise


Answers:
author: Torben_trello
body: We did not have any reports of behavior like that. Would you mind reaching out to trello.com/contact with the logs from the Help section of the app, so we can take a look?

comments: author: Louise Shone
body: I have done this in the past with no response. Will try again!
Can I create checklist that shows up in every board I have created and will create?
Asked by David Ward:

I have several boards and several cards under each board. Can I retroactivly create checklist that will show up in each card that exist and all future cards?


Answers:
author: Esme Crutchley
body: Hi David,

This can be achieved with a Butler rule (if you have the Butler PowerUp). I use this a lot on specific cards, but this shows how you could implement it:

![Screenshot 2019-10-09 at 14.18.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/68913iF1D9CFC5D914111B/image-size/large?v=v2&px=999 "Screenshot 2019-10-09 at 14.18.45.png")The easiest way to add a checklist to existing cards, would be to set up another rule regarding labels. To do this, you could set up a grey label (this will mean it won't show up on the card front) called 'Checklist' then you could set up another rule like this:

![Screenshot 2019-10-09 at 14.21.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/68914iA89538F0CE17C71B/image-size/large?v=v2&px=999 "Screenshot 2019-10-09 at 14.21.09.png")

That way, you wouldn't have to add the checklist by hand, the moment you put the label on the card, it would auto add it.

Hope this helps

Esme :)


author: Iain Dooley
body: [@David Ward](/t5/user/viewprofilepage/user-id/3590495) there's nothing that does this natively, but here is an example of a Trellinator command that would add all checklists from all cards in a checklist "Global" from a "Checklist Templates" board to any card created, as well as a function to retroactively add this for all cards on all boards where you've invited your Trellinator:

<https://gist.github.com/iaindooley/03035b030c17424001db0a591f4a1bef>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: checklist
Trello Slack notifications
Asked by LW Baseshop Admin:

I have the Slack Power Up installed in Trello. I have a dedicated channel for Trello notifications and limited what messages are sent. I set up a second association using [@Member](/t5/user/viewprofilepage/user-id/1521540) hoping to get that member's notifications for watched cards. Instead I get every notification. Any way to get only that member's notifications?


Answers:
author: Mihai Schwarz
body: Hi [@LW Baseshop Admin](/t5/user/viewprofilepage/user-id/3590293)

Did you tried adding only the card comments option to the alert?

![DDDD.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68911iB30EC718D292E7DA/image-dimensions/274x261?v=v2 "DDDD.PNG")

comments: author: LW Baseshop Admin
body: This only messages Slack when a comment is added; but it messages for ANY comment, not just for the cards (or lists) I'm watching. I also want to be notified of movement between lists and due dates for the cards I'm watching without getting messages for cards I am not watching but if I check them I get messages for ALL cards.


author: Mihai Schwarz
body: If you want to get notified of the movement between lists and due dates, just tick the boxes with these options. I am not aware of any setting that might notify you in case someone tags you in the comment.


author: LW Baseshop Admin
body: I did check the boxes for movement between lists and due dates but again I got ALL of them, not just the ones for cards I was watching or assigned to.


Tags: notification

slack
When restoring an archived card via "Send to Board", where does it go?
Asked by Branon Coluccio:

Up until very recently, Trello would always restore an archived Card at the very bottom of the List. But now, it seems like Trello may be returning the Card to the last position/order that it occupied ++before++ it was archived? If so, for me, it makes the restored Card nearly unfindable on a List that has many, many Cards. Can anyone confirm? And regardless, does anyone know another way of locating the exact position of a Card that's found via Search?


Answers:
author: carrie_eandm
body: [@Branon Coluccio](/t5/user/viewprofilepage/user-id/3590295) I'm not sure on how the restore position is set - but I can help with the card position with a quick trick.

If you can locate the card using the Search, you can click on the card to see the back of the card. From there, if you click on the "Move" option from the right side, it will tell you the current position of the card (*even though it looks like its showing the new destination*).

Example:

![Screen Shot 2019-10-28 at 2.30.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/70862i3538887B249FE5FA/image-dimensions/228x231?v=v2 "Screen Shot 2019-10-28 at 2.30.03 PM.png")

If you click on the position field, you'll see that the full list shows and "***(current)***" appears next to the number itself. This shows the current position of the card in that list and should make it easier to find then without the search.

![Screen Shot 2019-10-28 at 2.36.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/70865i743D697773831C37/image-dimensions/233x202?v=v2 "Screen Shot 2019-10-28 at 2.36.03 PM.png")
How do you connect cards within a board?
Asked by C-Beverly.Lambert:

How can cards be connected (dependent) on each other within a board?


Answers:
author: Iain Dooley
body: [@C-Beverly.Lambert](/t5/user/viewprofilepage/user-id/3590051) Trello doesn't have any built in sense of dependency, but there is a power up called Hello Epics that does the job.

I also created an article on sub-tasking with Butler:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>
Is There Rich Text?
Asked by David:

Hi everyone,

I'm curious why there isn't a rich text editor available in cards. This seems like a fairly basic feature that you'd expect. Instead you have to manually format text with markdown? Even this forum post has a rich text.


Answers:
author: Garrett
body: I'm sorry, David. Currently we only support markdown formatting in cards.

I'll for sure let our team know you'd like to see that added in a future version of the product though!
Board limits & archiving
Asked by Steven Somfalvi:

Hi everyone! I've used Trello for quite some time and have noticed that when I have lots of lists and cards, the board can slow down (I can have over 1000 cards in any one board).

So, first question, is there a magic number of lists/cards that one should stay under?

Two, when I archive a list of 200 cards, does the archived cards stil effect how quickly the Trello board responds?

Much thanks!

Steve


Answers:
author: Meg Holbrook
body: In the Trello Developer pages, the hard limit seems to be 4500 cards - which is quite a bit more than you have. Seems like there's definitely a practical limit in this case since it's causing latency.

Since I don't know of your use case, I can only say that 1k on a board seems excessive if we look at this as a list-making and organization platform. I know that lots of people use Trello in various ways though.

As for the archival - my guess is that you would see an uptick in speed if you started archiving the cards. The latency you're experiencing may just be Trello chugging when it tries to display all of the active cards.

comments: author: Steven Somfalvi
body: Thank you Meg! But would say 5,000 cards in Archive slow the "face" of the board?


author: Steven Somfalvi
body: Does anyone know if archived cards so the board down or count towards the hard limit of 4500 cards?
How do I access my departments cards?
Asked by kiya.henton.casual:

I reset my password for my work email address and can no longer see my departments Trello cards or the ones that I have created. I need this issue fixed immediately as I upload a lot of work onto Trello. The first picture is what my Trello looks like compared to my colleagues (second picture) she is able to see the departments cards and create her own.


Answers:
author: Garrett
body: Sorry to hear about the trouble, Kiya.

Since this seems to be related to your account-specific details, please reach out to us at <https://trello.com/contact>

Once there we can take a closer look more privately.