youngmon/atlassian-qna huggingface dataset:
How to get access to my Trello Workspace created?
Asked by Annette Barfod Damgaard:

Hi,

Background: I have not timely re-confirmed my e-mail to the recent created Trello Workspace, as I did not receive the confirmation e-mail.

Yesterday, it stated I had 1 day to confirm, so I contacted out IT and found out the e-mail address had been blocked. Now it's unblocked and working, so I expected to have today to solve this but no access this morning. I live in CET.

Today I created an account as you can see, but I cannot see the workspace created.

My colleague, whom I invited for this Trello board (as she suggested using this tool), can see my workspace but I cannot.

The link from my colleague to my workspace, which I cannot see or access:

<https://trello.com/b/0rfY3wJ7/priority>

Please advise if can get access to the created workspace or I need to re-create it all again, thanks.


Answers:
author: Alex W
body: Hi [@Annette Barfod Damgaard](/t5/user/viewprofilepage/user-id/4996370) - can you please raise this at <https://trello.com/contact> as a log in issue.

We cannot fix log in issues over the Community :(

comments: author: Annette Barfod Damgaard
body: Thanks and done.
HIGHLIGHTS not syncing/updating
Asked by Nikita Adamenko:

Hello

I wanted to see if anyone has had any issues with the HIGHLIGHTS section not syncing/updating. All I get is the little wheel when I refresh it but nothing comes up as far as any updates to other cards. I reinstalled, re logged in, signed out, deleted, etc. This is happening on the Android app. Samsung Galaxy S21.


Answers:
author: Wachtdienst
body: Hi, here the same problem after an update this morning (01-08-22)from trello. Samsung galaxy note20 ultra. After a while it says, you're offline. Very strange. Well maybe a bug after the update. Did the same as u did and even cleared the cache. Nothing helpen.
Email notifications on individual checklist items
Asked by syoung:

Hi all...

I was testing Trello premium to see if it's worthwhile having work pay for it for me. One of the features I really like about premium is the ability to assign individual checklist items to an individual.

I tested this however and there is no email notification sent out to notify the person when there is a due date on an individual checklist item. Ideally I would want that I can set both due dates on a task as a whole and also on a checklist item. There will be instances when an a task will not need a due date but the 3 checklist points within that task do and the individual they're assigned to need to be notified, otherwise (for our purposes) it renders the due date useless.


Answers:
author: Silvia
body: Hi [@syoung](/t5/user/viewprofilepage/user-id/4995971)

Have you checked our reporting tool? Blue Cat Reports is a 3rd party Trello power-up that can help you filter cards and then you can set up email notifications with the updated cards each day.

What might help you in particular is to set a filter for **due date** and member from **a checklist** report and **schedule a daily email** with this list. After you configure everything you want to see in each member's report, you can schedule to send them out to yourself or to relevant team members daily (weekly/monthly also available).

When you sign up for a trial with us at [Blue Cat](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat), you can reach out to our support through the app and we are happy to help with creating a list as the above or anything else you might need.


author: milynnus
body: [@syoung](/t5/user/viewprofilepage/user-id/4995971)

This feature is often ask by people in this community. Unfortunately, the notification system does not cover checklist item. You have to build your own with webhook and api to notify the assigned person or every one on the card.


Tags: checklist

email

notification
Unable to open butler rules
Asked by Bradley Schiermeyer:

I am unable to open butler to create or edit rules in Trello. When clicking any of the automation buttons the URL changes at the top but the screen does not change. I am using Chrome but it also does the same thing in Edge. I have tried reboot, logout/login, and a flush of cookies. Am I missing something that I should be doing? Thanks!


Answers:
author: Nathan Smith
body: Hi [@Bradley Schiermeyer](/t5/user/viewprofilepage/user-id/4996231)

This definitely isn't what we'd expect to happen! Can you try following the below steps to make sure JavaScript is enabled in your web browser and see if that makes a difference?

1. Open Chrome
2. Click on the **?**button in the top right corner
3. Click on Settings
4. Select Privacy and security down the left side
5. Click on **Site settings**
6. Click on **JavaScript**
7. Make sure **Sites can use Javascript** is enabled

Can you also then follow these steps to make sure cookies aren't being blocked:

1. Open Chrome
2. Click on the **?**button in the top right corner
3. Click on Settings
4. Select Privacy and security down the left side
5. Click on **Site settings**
6. Click on **Cookies and site data**
7. Make sure **Allow all cookies** is enabled or make sure Trello.com is set to always use cookies

comments: author: Bradley Schiermeyer
body: Thank you for the response, [@Nathan Smith](/t5/user/viewprofilepage/user-id/4510456). Both JavaScript and cookies are enabled both globaly and for trello specifically. The interesting thing is that I had to replace my computer due to another failure, and this issue followed to the new computer. Thanks, again.


author: Nathan Smith
body: Hey [@Bradley Schiermeyer](/t5/user/viewprofilepage/user-id/4996231)

That's interesting! Can you try accessing on a different computer on a completely different internet connection and see if you get the same thing happen?

Can you also try following the below steps on your computer to open the browser console, and then try loading the Butler window again and send over a screenshot of the browser console so we can see what happens when you try to load the Butler window:

1. Open your Trello board
2. Right-click anywhere on the board and click Inspect
3. On the popup that opens select the Console tab


author: Bradley Schiermeyer
body: Ah, after looking at the console it appears that it is timing out while loading the iframe url for <https://app.butlerfortrello.com/> and therefor fails to show anything. It appears that there is an issue with this site in either our proxy or firewall that is causing this issue. Thanks for your help in finding this!


author: Nathan Smith
body: Hey [@Bradley Schiermeyer](/t5/user/viewprofilepage/user-id/4996231)

In that case I'd recommend reaching out to your IT admins to get them to make sure Trello's domains are allowlisted, here's a link with a list of all the domains that need to be allowed for Trello to work correctly - <https://support.atlassian.com/trello/docs/configuring-your-firewall-for-trello/>


Tags: butler
Change of main email address
Asked by Virginie Robin:

Hello,

I am looking to change my email address and keep all my workspace, how can I do that?

I've received an automatic email telling me I've received an email to validate this new account but this isn't the case. Help!

Thanks!


Answers:
author: Alex W
body: Hey [@Virginie Robin](/t5/user/viewprofilepage/user-id/4996208) - you can change your email at <https://id.atlassian.com/manage-profile/email>

comments: author: Virginie Robin
body: Thanks! I've changed my email address there but on Trello my old address still appears?
no bell icons at times
Asked by Daniel Tan:

Hi whenever someones reply a card or if a due date is up, there is a bell icon indicating we need to look at the card. however, that is not working consistently. There are some cards that upon clicking into it I chanced that there are replies.  

I am using <https://chrome.google.com/webstore/detail/trello-notifications-filt/lfddjgjhjlkifclfgnafaoffhmobiffg> so I wonder if it is the extension causing it  

meanwhile it would be great to be mark a card as unread as there will be a bell icon again. not notification. I know there have been a number of discussion on bringing that back


Answers:
author: Thomas
body: Same problem.

No more notification on card


author: Hannah Humbert - Simpla Workflows
body: Hi [@Daniel Tan](/t5/user/viewprofilepage/user-id/4649326) ! Are you able to confirm if you're [watching](https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/) the cards where you were not notified of comments? You can't unread activity to cards directly from within the card like you mentioned, but you can do this from your [notification panel](https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/).

comments: author: Daniel Tan
body: hi yes i can confirm


author: Hannah Humbert - Simpla Workflows
body: [@Daniel Tan](/t5/user/viewprofilepage/user-id/4649326) are you able to open your read notifications in the notification panel to see if the comment activity is there? If it's not there at all, it might be worth reaching out to Trello support to see why the notification wasn't sent at all.


author: Thomas
body: where to reach trello support?
Is there a way to see more than a month's history of cards in a column?
Asked by melinda:

I am using Dashcards, but I would love to see more than the month shown in the History section. Is there any way to see a year's history of how many cards were in a specific list over time?  
![Screen Shot.png](https://community.atlassian.com/t5/image/serverpage/image-id/208246i37CF6D437C880D4D/image-size/large?v=v2&px=999 "Screen Shot.png")


Answers:
author: Silvia
body: You can see the total time of **a card** on a board with our power-up [Time in List.](https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list)

Here is what a longer list might look like on the card:

![image002 (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/208582iCA475B5E4D40DEEE/image-size/large?v=v2&px=999 "image002 (1).png")

Time in List tracks how much time each card spent in all lists or the Time in current list. Charts are also available to see past trends and you can filter by Label or Member.

If charts are more of what you are looking for, [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) also has a **Time to Complete chart** which can track times between individual lists or across multiple lists. It also allows export as CSV. There are a lot of other charting options in Blue Cat as well, so may be better value if you want any of the other reporting options there. For your case, you would set up a Time to Complete chart with a breakdown by list. Blue Cat Reports has date filters so you can see as far back as you need.

comments: author: melinda
body: Thanks! I don't need to know length of time a card is in my list (although that might be something I use elsewhere) but how many cards are in my list on any given day. I'm trying to track the total amount of work throughout the year.
Log in access denied - advised i dont have permission for access
Asked by Gillian Cross:

I was sent a invite to view a trello board. I attempted to log in but i couldnt seem to get access.

I was however capable of gaining entry through a personal hotmail account.

Subsequent colleagues using a similar email address as myself eg name.name@companyname.com have successfully got access to the same board but when i try to login using the company name email it blocks me saying Permission not granted an email has been sent.

I have never received an email.

I would very much like to gain access and stop using my personal email account. Help?


Answers:
author: Dave Wuensch
body: Have you checked your spam folder?  
I would also let the colleagues check whether you are approved for the Trello board. It could be that you therefore lack the authorization.
Is enterprise billing the only option for multiple workspaces?
Asked by Dustin:

How does payment work for the way my business is set up?   

My current Trello plan means we need 3 workspaces.

We have about 12 employees total.   
30 projects going on  
We need 3 workspaces so we can have workspace views that are easy to manage (no one wants to use a complex system)  
Each workspace is a team, we have an executive team, managers, and creators.  

I do not see an option to pay for Trello that allows me to have more than one workspace that is not enterprise billing.


Answers:
author: Felix
body: Yes, you are correct, Enterprise is the only offering that allows billing multiple workspaces together.

If you need multiple premium workspaces, they will each be billed individually.

comments: author: Dustin
body: So this means that there is no way to build a team inside of Trello without complicated (or enterprise) billing?


author: Felix
body: The intention is to use one workspace per context. You can use features like collections to organize boards. Even with all the projects and employees you mentioned, it'd be a small workspace (relative to what I've seen internally at Trello, and externally)


author: Dustin
body: Collections may be the missing part I am looking for.   
I will research that, thank you.


author: Dustin
body: It seems I cannot filter the table view by collections. Im not sure what Collections are for, why can I simply not have teams?
Why did they change the layout? I can't see any of my cards after logging in today.
Asked by Colton:

They're all collapsed, why? I didn't do anything to any settings.![3068d82be264ac0cdd78843e96d86698.jpg](/t5/image/serverpage/image-id/208213i55E259EBA49756C3/image-size/large?v=v2&px=999 "3068d82be264ac0cdd78843e96d86698.jpg")


Answers:
author: Felix
body: You applied a filter, probably via a shortcut key by mistake. "q" is the most common one, which filters the whole board to just cards you joined (with your avatar on the front). It's useful if you're assigning work and want to see what's assigned to you.

There's a "Filter" button in the board header with a "x" that allows you to clear the filter. Alternatively just hit the "q" key again to clear the filter.

See <https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/>

comments: author: Colton
body: Thank you! I had no idea that was thing, much appreciated.
Finding email associated with username
Asked by Vanessa Meyer:

Hi,

How can I find what email is associated with a username.

I have some boards I created with a previous work email and I know the username but I can't seem to remember the email address I used.

How can I find this?


Answers:
author: Alex W
body: Hey [@Vanessa Meyer](/t5/user/viewprofilepage/user-id/4995510) - can you raise this as a log in issue at <https://trello.com/contact> ?

We'll be able to share an obfuscated version of the email address linked to a username but we can't share this over the Community.
how to update the custom field via rule trigger by description content?
Asked by Tammy Shi:

process and questions:

* 1. the card is created by "Email-to-board" function
* the description has various field such as Country, Business Unit etc.
* The format is stable Country: {countryname} such as in below red rectangle.
* when the countryname parameter is Philippines, prefer to have an automation rule to select Philippines in the dropdown custom field Country.

How to set the rules??

* ![trello country.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/208207i237C17481BFD1FA6/image-size/large?v=v2&px=999 "trello country.jpg")


Answers:
author: Tammy Shi
body: when the description of a card contains "Created From:{\*}\\nRequestor Email:{\*}\\nCountry:{\*}\\nCategory:{\*}\\nBusiness Unit:{\*}\\nService Start Date:{\*}\\nEND", set custom field "Created From" to "{wildcard1}", set custom field "Email Id" to "{wildcard2}", set custom field "Country" to "{wildcard3}", set custom field "Category" to "{wildcard4}", set custom field "Business Unit" to "{wildcard5}", and set custom field "Service Start Date" to "{wildcard6}"

comments: author: Tammy Shi
body: to avoid impact by the others rule, we did some exactly match. as above


author: milynnus
body: [@Tammy Shi](/t5/user/viewprofilepage/user-id/4768768)

:) you got it. Just remember is approach is very sensitive changes and that the content itself does not contain any of the keys (delimiters).


author: milynnus
body: [@Tammy Shi](/t5/user/viewprofilepage/user-id/4768768)

My guess is using wildcard would work. Just try {\*}Country:{\*}\\n{\*} and see if {wildcard2} gives you the country.


author: Brittany Joiner
body: [@Tammy Shi](/t5/user/viewprofilepage/user-id/4768768) i would say there's probably a way to do this with regex, but my regex is not advanced enough and i think it might actually be a bit complex - i think maybe something like (?\<=Country: ).\*

So that should return whatever is in the card description after country, so i think you'd probably need a couple rules set up to do this, one for each field, so your trigger would be something about when a card is added, then you can add the action to update the custom field country with that value- but I'm not sure the value you'd put there, as the regex above would pull the value, but i don't know if it would work to combine a butler variable with the regex. Ie, you basically want to update something like {carddesction}regex:/.(?\<=Country: )./\* but i don't know exactly if that's how that would work. [@milynnus](/t5/user/viewprofilepage/user-id/3947182) is the go to expert for this kind of stuff!


Tags: select-list
Trello using a different language to my Atlassian account
Asked by Andr?s V?zquez:

Hello comunity!  

Trello is being display in spanish to me. However when I go into my atlassian account's configuration the language selected shows as "english".

Atlassian (and trello) were first in spanish, I changed atlassian to english and the changes did apply to trello a couple days ago, Now, trello is displayed again in spanish, while my atlassian account's language is still marked as english. I tried selecting other languages, but the changes don't seem to have effect into trello.

Any thoughts?

Thanks in advance.


Answers:
author: Bettina Hepp
body: Ryan, since you work with Atlassian, maybe you could forward this to the developers as a bug:   

My Chrome browser is in German and my Trello was also shown in German, even though my atlassian account is set to English.

When I deleted "German" from "preferred languages" inside the Chrome settings, Trello changed to English.   

<br />


author: Ivan Luque
body: I had the same issue with Chrome and solved it changing the browser language settings. It seems Trello will follow the browser preferred language settings instead of the Atlassian account settings.


author: Ryan
body: Hi Andr?s,

If your Atlassian account is set to English, then Trello should be using English on the desktop app or in your browser. If you're using Trello on a mobile device then the language will match your device's language.

If you're seeing this in the browser, I'd recommend clearing your browser cache and logging in from an incognito tab to see if either of these steps help you to use Trello in English.

Let me know how it goes!

Ryan
access to repository via ssh fails but https work
Asked by andrzejdoro:

Recently, I am not able to access repository via SSH-key (it was working one month ago). When I run push/pull, I receive (after around one minute):

> Connection to bitbucket.org closed by remote host.  
> fatal: Could not read from remote repository.

When I change it to HTTPS (*git remote set-url origin ...*) then it works.

I was thinking that it might be a temporary issue, but I had this problem in previous week in one repository, and now, SSH fails in another repository, so I thing something is wrong.

Best regards,  
Andrzej


Answers:
author: Jack
body: I remember that Bitbucket had SSH issues a month or so but was resolved after a while. However, this might be also a network issue on your end. Are you on a corporate network or home network? I'm asking because I experienced this problem before and what I did was to use VPN. Not ideal but it worked.

Also, have you tried restarting your machine?

comments: author: andrzejdoro
body: I'm using home network, but with my company's VPN turned on it also doesn't work.  
Restarting doesn't help.

When I run **ssh -v git@bitbucket.org** then I receive

```
OpenSSH_7.6p1 Ubuntu-4ubuntu0.3, OpenSSL 1.0.2n  7 Dec 2017 
(...)
debug1: Connecting to bitbucket.org [104.192.141.1] port 22. 
debug1: Connection established. 
(...)
debug1: Server host key: ssh-rsa SHA256:zzXQOXSRBEiUtuE8AikJYKwbHaxvSc0ojez9YXaGp1A 
debug1: Host 'bitbucket.org' is known and matches the RSA host key. 
debug1: Found key in /home/andrzej/.ssh/known_hosts:62 
(...)
debug1: Next authentication method: publickey 
debug1: Offering public key: RSA (...)
debug1: Server accepts key: pkalg ssh-rsa blen 535 
debug1: Authentication succeeded (publickey). 
Authenticated to bitbucket.org ([104.192.141.1]:22). 
debug1: channel 0: new [client-session] 
debug1: Entering interactive session. 
debug1: pledge: network 
debug1: Sending environment. 
(...)
debug1: Sending env LC_TIME = pl_PL.UTF-8 
```

(now it stops for a few seconds)  
and then it fail with the following message  

```
debug1: channel 0: free: client-session, nchannels 1 
Connection to bitbucket.org closed by remote host. 
Connection to bitbucket.org closed. 
Transferred: sent 4236, received 1848 bytes, in 20.1 seconds 
Bytes per second: sent 210.5, received 91.8 
debug1: Exit status -1
```


author: andrzejdoro
body: The problem is indeed in my network. I encounter the same problem when logging via ssh to some other remote machine. When I connect to another network (e.g. through mobile connection) it works.


author: Jack
body: Awesome. Well, not awesome that this problem exists but at least we have a successful workaround.


author: andrzejdoro
body: Fortunately, in our cases the other network works fine. But what if you have no other choice? I'm going to investigate what might be wrong on the network side.


Tags: bitbucket-cloud

cloud

https

ssh
Possible value for status filtering in API pipelines
Asked by NazreenAR:

Hi,  

Where can I get the list of statuses that I can filter for /pipelines/ endpoint?  

I wanted to filter pipeline status that is queued/pending, in progress, and building.  

As of now, I only know the endpoint is accepting status=BUILDING.  

Regards,  
Nazreen


Answers:
author: Caroline R
body: Hi, [@NazreenAR](/t5/user/viewprofilepage/user-id/4092490)!

Thanks for your question! I confirmed that currently, this information is not available on our API documentation, so I went ahead and created a feature request to update this info:

* <https://jira.atlassian.com/browse/BCLOUD-21254>

If you are not familiar with our Feature Request Policy, you can read more about it [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

This is the list of statuses that you can filter for /pipelines/ endpoint:

* Successful: status=PASSED,SUCCESSFUL

* Failed: status=FAILED,ERROR

* Running: PENDING,BUILDING,IN_PROGRESS

* Paused: status=PAUSED,HALTED

* Stopped: status=STOPPED,SKIPPED

I hope this helps, but do let me know if you have any questions.

Kind regards,  
Caroline

comments: author: Ben Orgil
body: How do you specify the status in a REST call? Is there a complete example with curl?


author: Patrik S
body: Hey [@Ben Orgil](/t5/user/viewprofilepage/user-id/434064) ,

Please find an example below, which includes all the possible statuses for running pipelines :   

```
curl -X GET -u bitbucket_username:app_password "https://api.bitbucket.org/2.0/repositories/<workspace>/<repository>/pipelines/?status=PENDING&status=BUILDING&status=IN_PROGRESS"
```

This should return only the pipelines that are in progress. You can change the URL to filter for the different statuses that [@Caroline R](/t5/user/viewprofilepage/user-id/3934006) has outlined in the previous answer.

Hope that helps! Let me know if you run into any issues.

Thank you, [@Ben Orgil](/t5/user/viewprofilepage/user-id/434064) .

Kind regards,

Patrik S


Tags: api

bitbucket-cloud

bitbucket-pipelines

cloud