How can I activate an inactive user?
Asked by Nilesh Panchal:

here is the error generated

Log's referral number: **b690f3b6-ad85-4c46-8e5d-9fb594a06f66** Cause Referer URL: **<http://aoakjira.lgs-net.com/secure/admin/user/UserBrowser.jspa>** com.atlassian.crowd.exception.runtime.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): org.springframework.ldap.NoPermissionException: \[LDAP: error code 50 - 00002098: SecErr: DSID-03150BC1, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 \]; nested exception is javax.naming.NoPermissionException: \[LDAP: error code 50 - 00002098: SecErr: DSID-03150BC1, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 \]; remaining name 'cn=bernd walser,ou=users,ou=her,ou=a,dc=lgs-net,dc=com' com.atlassian.crowd.exception.runtime.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): org.springframework.ldap.NoPermissionException: \[LDAP: error code 50 - 00002098: SecErr: DSID-03150BC1, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 \]; nested exception is javax.naming.NoPermissionException: \[LDAP: error code 50 - 00002098: SecErr: DSID-03150BC1, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 \]; remaining name 'cn=bernd walser,ou=users,ou=her,ou=a,dc=lgs-net,dc=com' at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUser(CrowdServiceImpl.java:377) \[embedded-crowd-core-2.10.2-rc04.jar:?\] at com.atlassian.jira.user.util.DefaultUserManager.updateUser(DefaultUserManager.java:405) \[classes/:?\] at com.atlassian.jira.bc.user.DefaultUserService.updateUser(DefaultUserService.java:446) \[classes/:?\] at com.atlassian.jira.web.action.admin.user.EditUser.doExecute(EditUser.java:134) \[classes/:?\] at webwork.action.ActionSupport.execute(ActionSupport.java:165) \[webwork-1.4-atlassian-30.jar:?\] at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) \[jira-api-7.3.6.jar:?\] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) \[webwork-1.4-atlassian-30.jar:?\] at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) \[webwork-1.4-atlassian-30.jar:?\] at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) \[webwork-1.4-atlassian-30.jar:?\] at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) \[webwork-1.4-atlassian-30.jar:?\] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) \[webwork-1.4-atlassian-30.jar:?\] at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) \[webwork-1.4-atlassian-30.jar:?\] at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:147) \[classes/:?\] at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) \[servlet-api.jar:?\] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) \[catalina.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) \[catalina.jar:8.5.6\] at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) \[tomcat-websocket.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) \[catalina.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) \[catalina.jar:8.5.6\] at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39) \[classes/:?\] at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74) \[classes/:?\] at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36) \[classes/:?\] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) \[catalina.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) \[catalina.jar:8.5.6\] at com.atlassian.jira.web.filters.XContentTypeOptionsNoSniffFilter.doFilter(XContentTypeOptionsNoSniffFilter.java:20) \[classes/:?\] at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) \[atlassian-core-5.0.8.jar:?\] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) \[catalina.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) \[catalina.jar:8.5.6\] at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) \[atlassian-core-5.0.8.jar:?\] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) \[catalina.jar:8.5.6\] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) \[catalina.jar:8.5.6\] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.jira.onboarding.postsetup.ui.PostSetupAnnouncementsFilter.doFilter(PostSetupAnnouncementsFilter.java:51) \[?:?\] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77) \[?:?\] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:64) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58) \[atlassian-plugins-servlet-4.2.9.jar:?\] at com.atlassian.jira.baseurl.IncludeResources


Answers:
author: Mikael Sandberg
body: This troubleshooting guide might help you solve the issue: <https://confluence.atlassian.com/crowdkb/ldap-error-code-50-781202198.html>