youngmon/atlassian-qna huggingface dataset:
Links to anchors in a table open the wrong row
Asked by NLeach:

I'm adding anchors within a glossary table to refer to other entries in that table. The anchor links, however, open the row *after* the anchor - the row I'm looking for is obscured by the top of the page.


Answers:
author: Shannon S
body: Hello, and welcome to the Atlassian Community! It's nice to have you join us.

Could you show an example of how your glossary table looks with the anchors and how the anchor links look on the page? Sometimes other macros can interfere with the page, so I want to make sure I understand the whole scope of the issue.

I appreciate your help!

Shannon

comments: author: suhayl.khan
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

I have the same issue. It appears though the page doesn't recognise/take into consideration the hovering header row. If the header row wasn't there, it would land on the correct row, but what ends up happening is the header row covering the row where the anchor is.

This also happens when I change something in a row to be a 'Heading' and use that link (I think effectively its the same as anchoring?).

Thanks


author: Shannon S
body: Hello Suhayl,

Thank you for following up. I'll need to see the Confluence page in question, so can you please have your administrator raise a ticket with us? Then, they can copy you on the ticket they create.

<https://support.atlassian.com/contact>

I see your Confluence Cloud site is on the Premium plan, so you're entitled to Premium support, and I want to make sure we properly assist you.

Thank you for your help!

Take care,

Shannon \| Atlassian Cloud Support


Tags: cloud

confluence-cloud
Intermittent browser connection issues to our confluence web application?
Asked by abayomi_soyeju:

To whom it may concern:

Starting this past Thursday (9/30) we started experiencing an issue where a user won't be able to reach our confluence web application, with the intermittent errors below.

"PR_CONNECT_RESET_ERROR" OR "Timeout while reading data from remote server during SSL handshake"

Is this a possible coincidence with the general expiration of some digital SSL certs that help fortify the web...I do recall the providers Let's Encrypt and ssl.com making a reference to it recently.

<https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/>

<https://techcrunch.com/2021/09/21/lets-encrypt-root-expiry/>

NOTE:- we haven't renewed our support license as we were planning to migrate from the server version to the cloud in the coming months

Cheers,

Yomi


Answers:
author: Brant Schroeder
body: [@abayomi_soyeju](/t5/user/viewprofilepage/user-id/1142377)

If the SSL certificate was expired there would be a different error. This error is usually caused by a firewall or F5 terminating the connection. Have you had any network changes? (Firewall, VPN, F5, etc)

comments: author: abayomi_soyeju
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) The SSL cert hasn't expired, still at least a week left. No network changes, no loadbalancer or FW (i.e. VPN) modifications...checked with the hosting company as our VPS is an unmanaged (i.e. no filtering). Just regular weekly windows updates on this environment and our testing one prior with no issues. Tracerts seem straightforward.  

As I mentioned, the site would intermittently work for a while and then boom a connection problem. Our monitoring service (i.e. site24x7.com) would throw the "Timeout while reading data from remote server during SSL handshake" error in logs.  

Thanks for your time Brant!


author: Brant Schroeder
body: Are you seeing any errors in the confluence server logs?


author: abayomi_soyeju
body: I didn't see anything odd outside of typical warnings/errors (i.e. email, low disk space, duplicate attachment, etc) in the "log analyzer" or 'thread diagnostics' when things weren't working externally (i.e. outside IP) vs from inside (i.e. https:/localhost).   

***NOTE:- I am still not convinced there isn't an issue with DNS propagation with our hosting ISP where the VM resides, since I am able to peruse the application from inside the network during the external outage***

Should I be looking for anything specific directly in the apache/tomcat/confluence logs?


author: abayomi_soyeju
body: No idea, what was done here to alleviate our problem, but we are no longer inundated with the timeouts and/or SSL handshake issues...


author: abayomi_soyeju
body: So not really certain this question/answer session would be helpful for anyone else, but will leave as is!


Tags: confluence-server

server
5 BUSINESS USERS & 20 FREE USERS - IS THIS POSSIBLE ON THE SAME BOARD?`
Asked by joey_schnare:

WE HAVE A FEW TOP USERS AT OUR COMPANY WHO COULD USE SOME OF THE BUSINESS FEATURES, AND 20 OR MORE THAT WOULDN'T EVEN LOOK AT TRELLO ONCE A WEEK, BUT STILL NEED IT TO WATCH PROGRESS.   
IS IT POSSIBLE TO HAVE 5 BUSINESS USERS AND 20 FREE USERS ON THE SAME BOARD?

IF I ACTIVATED A FEW POWER UPS WOULD THE BUSINESS USERS SEE THEM AND NOT THE FREE?


Answers:
author: Esme Crutchley
body: Hi [@joey_schnare](/t5/user/viewprofilepage/user-id/3716037)

Welcome to the Community!

Yes, that's possible.

Can I ask if you have Business Class? I only ask because there are financial implications to this many users on Business Class.

The 5 users would be charged per board if they were either a member of the Team or a member of more than 1 board.

Likewise, the 'normal' users, wouldn't be charged if they were only on 1 board, but if they were added to more than 1 they would be part of the team and charged.

So, it would be sensible to see if they needed to be members of multiple boards before looking into this further.

If you have a Team and 5 members of that team, that's 5 charges. However, if you have a team and 5 members are only added to 1 board, then the charge would only be for you (as you started Business Class). If you have 20 people who just watch the board 'observers' then as long as they were only added to 1 board, they aren't chargeable.

If you have 25 users, this could be expensive!

There is a [useful Business Class help guide](https://help.trello.com/article/714-business-class-user-guide) which might help answer some questions on the different roles and charges.

If you don't have BC or need more information, please reply and we'll do our best to help

Esme :)
If I create a Board using Gold and share the Board and someone else imports it into their Trello...
Asked by Stackt_Digital:

...will they also need Gold to import and use the Board?


Answers:
author: Jodi LeBlanc
body: Hi [@Stackt_Digital](/t5/user/viewprofilepage/user-id/3716022) no they will not need Gold to see your board. If you have included powerups in the board, I don't believe the powerups would transfer over when they copy your board, just the board, lists and cards etc.

As an aside, ou can invite individuals to join your board if you have 3 powerups (Gold allows for 3) enabled and they will be able to use them too.

Let me know if that helps.

Jodi


Tags: export

gold

import
How to duplicate a board per week ?
Asked by Jean-Baptiste Arnault:

Hello,  

My question can look a bit stupid because it's easy to find how to duplicate a board BUT when I duplicate my weekly board, it goes randomly in my left side menu (where you can find all your boards).   

I would like to know if there is a way to duplicate them in a list like this one

20/01 - 24/01

27/01 - 31/01

03/02 - 07/02

....  

Thank you for your future help


Answers:
author: Jodi LeBlanc
body: Hi [@Jean-Baptiste Arnault](/t5/user/viewprofilepage/user-id/3715974)

I am not sure if I fully understand your question, however if you star your boards you are able to reorder them so they are in the preferred order you mentioned above.

<https://blog.trello.com/we-made-getting-around-trello-lots-faster-with-starred-boards-a-new-boards-page-and-more>

Trello organizes boards by default in alphabetical order so you could name them week 1 - 20/01 - 24/01 , week 2 - 27/01 - 31/01 etc, with the extension above and it should go in order for you.

Let me know if this helps.

Jodi
How to restrict or invite members without administration powers? How to invite Guests?
Asked by research125:

I joined trello only 2 weeks back.

I invited a member, but see that he has all the administrative powers like creating new boards, inviting members etc.

How to restrict them? How to give specific permissions to them?

I am particularly concerned because if any invited member by mistake or by malicious intent upgrades to Business class, then I might be charged for it.

Request everyone to enlighten me on the subject. I intend only to subscribe to Trello Gold and not Business class. Please give me tips and tricks to follow.


Answers:
author: Ludo
body: Hi

only business class allows admin control.

<https://help.trello.com/article/831-trello-business-class-vs-trello-gold>
How do I change my name in Trello?
Asked by Mariana Tavares:

Trello only gives me the option to change my initials and my username. I would like to know how can I change my name. Does anyone know?


Answers:
author: Lenin Raj
body: HI [@Mariana Tavares](/t5/user/viewprofilepage/user-id/3715053)

Even name field should be editable. Try going to your profile page and editing your name:

![Screen Shot 2020-01-21 at 1.44.39 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/79725i66A9533C676AABAA/image-dimensions/385x373?v=v2 "Screen Shot 2020-01-21 at 1.44.39 pm.png")

comments: author: Mariana Tavares
body: Hi [@Lenin Raj](/t5/user/viewprofilepage/user-id/2895958)

Thank you for the quick answer! I was able to change it already! Thanks!


author: Lenin Raj
body: Glad you got it sorted :)
Unwanted adding and removing from board
Asked by kyoomario:

Every week I am invited to join a board from a guy named Carlos and 1 minute later I am being removed. "Carlos removed you from the board CWA Ana "  
I do not respond to this because I do not know Carlos but how can I prevent these messages?

Kind regards  
Mario


Answers:
author: Esme Crutchley
body: Hi [@kyoomario](/t5/user/viewprofilepage/user-id/1335270)

Thank you for your question. I haven't been able to find out anything definitive, however I did find a post from 2018 where the answers addressed sort of the same issues that you've been having.

You can find this question here: [Can I prevent a user from adding users to a personal board without their permission?](https://community.atlassian.com/t5/Trello-questions/Can-I-prevent-a-user-from-adding-users-to-a-personal-board/qaq-p/597758)

If you scroll down to almost the bottom, you'll find this:

![Screenshot 2020-01-20 at 21.38.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/79710iD462A97398C24CA0/image-size/large?v=v2&px=999 "Screenshot 2020-01-20 at 21.38.14.png")So that might be an avenue open to you.

Esme :)
?????? ??????????????
Asked by zolotoi.roman:

???? ??????. ???????? ?? ????????? ?? ?????????????? ???????? ???????? ? ???????


Answers:
author: Alexander Bondarev
body: ??????.

??? [?????](https://help.trello.com/article/791-changing-permissions-on-a-board) ???????????? ?? ?????? ? ????? ????????????? ??????.

[??? ?????](https://webapps.stackexchange.com/questions/90623/how-to-block-members-from-deleting-or-editing-a-trello-card) ?? ??? ??????.
JUST WONDERING WHICH TEMPLATE IN FREE TRELLO IS BETTER SUITED FOR A PLUMBING BUSINESS.
Asked by jarred:

JUST WONDERING WHICH TEMPLATE IN FREE TRELLO IS BETTER SUITED FOR A PLUMBING BUSINESS THAT WANTS TO ATTACH PLANS, SPECIFICATIONS \& SCHEDULES FOR THEIR EMPLOYEES.


Answers:
author: Josh Cox
body: I am a warehouse manager for a plumbing company. Brand new to Trello, have you found an good template Jarred?


author: Nic Brough -Adaptavist-
body: Any of them - Trello is simple to configure for any process you want to track, so just pick the one that sounds the closest to what you need and reconfigure it.

(And please, STOP SHOUTING - it's hard to read and often seen as rude)
Can I batch edit due dates and assignees on iOS?
Asked by Leon Andrew:

I'd love it if there were a way to select multiple cards and edit their due dates, and assignees without having to be at my computer. Is there something I'm missing or is this not possible?


Answers:
author: Ludo
body: Hi

If what you want is to receive a report, you can try for example rule like this

```
every day at 11:30 am, create a report in variable "MyReport" with all cards due today with an incomplete due date using pattern "- [{cardname}] ({cardlink}) ({cardmemberusernames}) ({cardduedate}) and send an email notification to "@gmail.com" with subject "Not completed" and message "{$MyReport}"
```


Tags: bulk-edit

ios
Existe limite de times no trello gratuito? Quantos?
Asked by giuliane.gi:

Preciso saber a quantidade limite de times no trello gratuito


Answers:
author: Suporte YOUBRAND
body: Ol?, pessoal!  

Apesar de informar que n?o existe alguma limita??o no n?mero de listas que podem ser adicionados por quadro, temos mais de 60 listas criadas e quando tentamos adicionar uma nova, recebemos a mensagem que n?o ? poss?vel mais adicionar.  

Houve alguma mudan?a recente em rela??o ao planos e recursos?  

<br />


author: Ang?lica Luz
body: Ol? Giuliane,

Obrigada por entrar em contato com Atlassian Community!

Atualmente o Trello gratu?to possui um limite de 10 quadros de time. Quadros pessoais, cart?es e listas s?o ilimitadas.

Voc? pode verificar mais informa??es no link abaixo:

* [Pre?os do Trello](https://trello.com/pt-BR/pricing)

Atenciosamente,  
Ang?lica

comments: author: Marcelo Demendi
body: Quantas ?reas de Trabalho posso ter no Trello? E quantos colaboradores por ?rea de Trabalho?

Quantos colaboradores posso ter por Quadro?

At,te.
How do I create a master board to have a single view of my TO DOs within one board?
Asked by Paul Liccione:

I have a number of boards set up. Within every board I have a To Do list and a Doing list, among other lists. It's inefficient to move through each board to review the lists. It seems logical that whenever I create or update a card in my To Do or Doing list, a copy of it would appear in a master board, meaning I have a single view of all To Dos and Doings at any point in time. I don't care if I can't update from the master board but as a minimum I need to be able to view. Please help :)

Right now as a workaround, when I create a card in a To Do list I'm having to create a card with the same heading in the master board under the To Do list. And if I move a card from To Do to Doing, I need to also go into the ,aster board and manually move it.


Answers:
author: Ludo
body: Hi

Somes butler rules allow card mirroring like this

Duplicating

```
when a card is added to the board, copy the card to the top of list "todo" on board "masterboard"
```

Moving

```
when a card is moved to list "{*}", find the first card linked in the attachments, move the card to the top of list "{wildcard1}" on board "masterboard"
```

See this for more details

<https://help.trello.com/article/1097-mirroring-cards>

comments: author: Paul Liccione
body: Thanks Ludo. Just did that and it's so close! The only hurdle is that it copies over any card I add to the board. I need to be able to do exactly what your rule says except I need to be able to have the rule apply to a specific list within the from board. That's because I only want my TODOs to go over and maybe my DOINGS. Butler looks like it can only pull from the entire board and not a specific list within the board. Hoping I'm wrong though!


author: Ludo
body: In this case, when you are building the rules just precise listname "todo" for the first and "doings" for the second rule in trigger and action commands.


author: Paul Liccione
body: Done! Thanks so much Ludo. Learnt a bit there and fixed my issue. Cheers


Tags: butler

card

mirror
Is there a tile layout for cards within a list?
Asked by luigiwu:

Sorry if this is a dumb question but is there a way to view cards as a TILED view (Instead of a continuous scroll down?)

Either all cards on a List OR through a search?

Trying to document a collection with Trello, and would like to see all the pictures attached with each card tiled in a single view.

Thanks in advance!


Answers:
author: Torben_trello
body: Currently, Trello does not support changing the list layout---however, we're aware of a Chrome extension that allows you to stack or grid lists. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out at [List Layouts for Trello](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc?hl=en-US).

comments: author: luigiwu
body: Appreciate the help! I'm trying to see all the cards within a list at one glance, TILED on the screen. TIt seems Trello only promotes BOARDS to have wholistic views? And that a LIST or even the results of a SEARCH, the card results can never be tiled on a screen?
Trello Public Board and label filtering limit
Asked by billylamhk:

Hi,

I would like to create a public board to share information with my target users. It seems that the my target users (without an Trello account) would not be able to see all the labels I have created and they can't even filter the card by labels.

Is it because I am not in business class or a public user has to create an account and login to use the function?

Thank you!


Answers:
author: Ludo
body: Hi,

a possible explication : your users use app mobile.

In this case the view and seach features are little different

On desktop, the label list to filter is available on board menu then by accessing to the feature "Search cards"

On app mobile, this list is available on Search button (you need to write "#" then all labels appear)

**++The Desk view from board menu++**

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5d0246b004286318cac4393d/file-B0N5rYUHjj.png)

**++The App view from the search button++**

![](https://apis.mail.yahoo.com/ws/v3/mailboxes/@.id==VjN-QL1cYkylaNYMUzGw4UOC-U9mmodq4h11gCXrW-Qgt3APRafGgo9zNpc85EbNVHbP1B4IMMjRV1Y1VJhk5y1llQ/messages/@.id==AE4bvGpHAMp1XiP7Fw5jmOiDhv8/content/parts/@.id==2/thumbnail?appId=YMailNorrin&downloadWhenThumbnailFails=true&pid=2)

comments: author: billylamhk
body: Thanks for the tips!
Texting from Trello
Asked by Dansuds:

I have several hundred potential clients in Trello. I would like to send a text message to these potential clients. is there any way of doing this.

Otherwise I have to put them all into my contacts and retype all their information into my phone in order to send them a text message.


Answers:
author: Iain Dooley
body: [@Dansuds](/t5/user/viewprofilepage/user-id/3712792) if you are in Australia you could use my product Magic Mobile which turns Trello into a virtual mobile phone:

<http://www.magicmobile.com.au/>

If you're not in Australia, here is a Trellinator function that would send a txt to cards with mobile number and first name as a custom field value using Twilio:

<https://gist.github.com/iaindooley/c285a50ae3d9fc3d5b89dfb5c0be5398>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Esme Crutchley
body: Hi [@Dansuds](/t5/user/viewprofilepage/user-id/3712792)

Welcome to the Community!

[@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556)'s answer is spot on, but if you want to be able to text people in the normal fashion, you might like to connect your Trello with Google Contacts. You can use Zapier for that <https://zapier.com/apps/google-contacts/integrations/trello> if you wanted to add contacts from Trello, you could try this out <https://zapier.com/sign-up/?next=%2Fapp%2Feditor%2Ftemplate%2F10632>. There are 106 different Trello \& Google Contacts integrations, so you might want to have a look around and see if one of those met your needs?

Esme :)


author: Michael Pryor
body: I guess it depends on how your client info is organized. Are there cards with their phone numbers? Or do you mean your clients have Trello accounts?

The only way to send an actual text message though would be to either use twilio: <https://zapier.com/apps/trello/integrations/twilio>

or sometimes you can text a phone number by emailing 5551212@txt.att.net (but it's different for each provider)


author: Ludo
body: Hi,

Create a trello team with all customers

Assign a board

Add a card

If you mention @board on the card, all members will receive your comment by email.
Board description instructions
Asked by Julie Crawford:

I recently added a description to one of my Trello boards, which is very useful, and appears next to the star beside the board name.

Now I have stupidly forgotten how I did it!! and I want to add a description to another board. Can anyone please give me some instruction? Thank you :)


Answers:
author: Ludo
body: Hi

See this :

<https://help.trello.com/article/775-changing-a-boards-title-and-description>

comments: author: Julie Crawford
body: Perfect, thank you so much :)
undo
Asked by Willy Challa:

Hello,

Does anyone have an update about the UNDO feature on Trello ?

I have tried the shortcut Cmd+Z for Mac but it doesn't work.

Please let me know!

Thanks :)


Answers:
author: Ludo
body: Hi

Undo is only available to card or list unarchiving.

See this :

<https://help.trello.com/article/795-archiving-and-deleting-cards>


Tags: recovery
How to transfer attachements when a BOARD is copied ?
Asked by Willy Challa:

Hello,

I made up a Trello board template that I would like to copy to start a new project.

However, the attachments (Butler attachement or Hello Epics) that I had setup in the Template remains linked to the Template board rather than transferring automatically to the new board.

How could I do to get a brand new Trello Board with attachement to the new card's board ?

Thank you very much.


Answers:
author: Ludo
body: Hi

The attachment support is limited.

But

you can create template cards containing attachments in the template board. then you can create rules which allow you to link a template card with a new card with custom field trigger.

For example,

```
when custom field "Myfield" is set, find a card titled "{{%Myfield}}" on board "Template", link the cards together, and clear custom field "Myfield"
```


Tags: attachment

copy
numbered checklists
Asked by David Druker:

is there way to have checklists be numbered lists? Cf numbered lists in Word and many other apps. If not suggest a way to get same functionality.


Answers:
author: Esme Crutchley
body: Hi [@David Druker](/t5/user/viewprofilepage/user-id/3711160)

You can have a numbered checklist in Trello, but it's manual, so you have to write the numbers in yourself. The way I have worked around this is to create a numbered list in Word (or another programme) with the numbered list formatting, then copy and paste the list when I'm happy with the list order.

This works unless you need to add another numbered item in the middle, then the numbers would be out of sequence.

This is the only way that I know to get a numbered list into a checklist, sorry I couldn't be more help

Esme :)
How to get cumulative totals for numbers entered on cards.
Asked by Charles Warkentin:

I wanted to have job cards that included, for example, cubic feet ordered for each job.

Then I want those cubic feet from each job to be totaled for a whole list.

I tried Points for Trello, combined edition, and thought that was working, but realize it quits adding when the number is over 9999.

One list could be ''Quoted jobs''.

One ''Confirmed Jobs''

One ''In progress''

One ''Completed''

Then I can see at a glance how many cubic feet I have in each list.

Is there a different way of doing this?


Answers:
author: Ludo
body: A Chrome extension like plus for trello could do the job.

comments: author: Charles Warkentin
body: Ok, Thanks for that. I am trying that... Would you just use the Spent and Estimate for that? Just ignore that it is for time? Or is there another way?


author: Ludo
body: Yes, Just use spent and estimate.

Whatever the units.