youngmon/atlassian-qna huggingface dataset:
Trying to find out where I find the strike out when editing confluence
Asked by Karen Nevin:

Editing a confluence page and can not seem to locate the strike out function.  
Please advise where this is located.  
I wanted to send a screen shot but unable to add to this posting as there is not option to attach above. I tried to drag and drop but that did not work either.  
Thank you!  
Karen


Answers:
author: Karen Nevin
body: Greetings!  

I found the strike out function.  
Thank you!


author: Kishan Sharma
body: Great that you have found it [@Karen Nevin](/t5/user/viewprofilepage/user-id/4617012) , you can mark your answer as accepted.

On Cloud -

![2021-10-30_12_28_21.png](https://community.atlassian.com/t5/image/serverpage/image-id/167271iF344B16CBDAF1182/image-dimensions/239x82?v=v2 "2021-10-30_12_28_21.png")

On Server-

![2021-10-30_12_29_38.png](https://community.atlassian.com/t5/image/serverpage/image-id/167272i7D1AC7364FCD0E5E/image-dimensions/230x132?v=v2 "2021-10-30_12_29_38.png")
Date Picker not saving date in Confluence Template
Asked by Jackie Paul:

Added \<input="date"\> as custom html in a confluence template. Date picker is available, when trying to use the template. I can select a date. But upon publishing the now saved form, the date disappears.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Even if you have added an HTML to your page and have something like a date picker field rendered on page view you still need some server code to get it to react and save your "date" (and client side code to "glue" things together)

Without it - it is just an HTML code

Alex

comments: author: Jackie Paul
body: Thank you! Time to turn this over to the real engineers on my team! LOL


author: Clark Everson
body: Hi [@Jackie Paul](/t5/user/viewprofilepage/user-id/4616951)

Welcome to community!

From here I see you are using Cloud. Cloud natively has restrictions around HTML due to security. Is your instance using a plugin-in/app that allows more HTML functionality? If so which one? If not you maybe hitting some of the limits of Cloud around HTML.

Best,

Clark

comments: author: Jackie Paul
body: Will check into this. Thank you!


Tags: cloud

confluence-cloud

template
attachment file cannot preview
Asked by sina rahemi:

None of the attachment files in Confluence cannot preview. Need to download to view.

**Confluence Document Conversion Library** and **Confluence Files**in Confluence already enable.

I also have check these Resolution but still didn't work.

<https://confluence.atlassian.com/confkb/unable-to-preview-attachments-when-viewing-a-page-but-other-attachment-functions-work-without-issue-945542592.html>

[Attachment Preview is not Working \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/attachment-preview-is-not-working-947166389.html)

![1.JPG](/t5/image/serverpage/image-id/167233i2F55ACDFBFBAFEB9/image-size/large?v=v2&px=999 "1.JPG")![2.JPG](/t5/image/serverpage/image-id/167235i6EFDC5BD2BC39CCD/image-size/large?v=v2&px=999 "2.JPG")![3.JPG](/t5/image/serverpage/image-id/167234iE1CE4993BCFD0C54/image-size/large?v=v2&px=999 "3.JPG")![4.JPG](/t5/image/serverpage/image-id/167236i2C56E454D6FDBBE8/image-size/large?v=v2&px=999 "4.JPG")![5.JPG](/t5/image/serverpage/image-id/167237i5BD64AD47B3607F0/image-size/large?v=v2&px=999 "5.JPG")![6.JPG](/t5/image/serverpage/image-id/167238i6DDA95A407A0F127/image-size/large?v=v2&px=999 "6.JPG")


Answers:
author: Clark Everson
body: Hi Sina,

Looking at your response you already followed this page: <https://confluence.atlassian.com/confkb/unable-to-preview-attachments-when-viewing-a-page-but-other-attachment-functions-work-without-issue-945542592.html>

But as outlined in that page if this doesnt work you need to reset all the plugins/apps in the database back to their original state: <https://confluence.atlassian.com/confkb/how-to-reset-all-confluence-plugins-back-to-their-default-state-through-the-database-859509873.html>

Best,

Clark


Tags: confluence-server

server
Update license key
Asked by Olivier Schecker:

Hello,

how do I update my license key on my confluence server?

This server has no acces to the www. Under "Confluence administration" there is no "licensing" option.

![confluence-administration.jpg](/t5/image/serverpage/image-id/167218i475425CA98CB2E86/image-size/large?v=v2&px=999 "confluence-administration.jpg")

And how can I uptade confluence without an internet acces?

Best regards

O. Schecker


Answers:
author: Suvradip Paul
body: Hi [@Olivier Schecker](/t5/user/viewprofilepage/user-id/4616763) ,

Thanks for posting and welcome to the community.

Could you please explain why do you need to update license key? Are you Confluence Admin or System Admin? Which version of Confluence Server are you using?

Please check this details for viewing or updating user license - <https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html>.

Please let me know if that helps.

comments: author: Olivier Schecker
body: Hello,

Thank you very much. This Information helped.


Tags: confluence-server

server
Is there a way to establish a link to a file share (vs. an internet link to sharepoint link)???
Asked by Sandra Lawrence:

Hi - I've used the insert link capability and have established links for many internet sites and other Confluence pages.

I need to now create links that provides access to a file share in support certain data. access to an office share site on a company network.

Does anyone know how to do this please? The basic link macro does not work I find.

Really appreciate the assistance!!


Answers:
author: Joshua Sneed Contegix
body: Hi Sandra,  
Yes, check out the {{To a Specific URL}} section of <https://support.atlassian.com/jira-software-cloud/docs/link-an-issue/>. Cheers!

comments: author: Sandra Lawrence
body: I am asking about a file share connection, not a jira issues or a URL link.


author: Joshua Sneed Contegix
body: Hi Sandra,

Please pay closer attention to the *To a Specific URL* section where it tells you how to link a page to any URL (such as a link to a file share). Cheers!


Tags: cloud

confluence-cloud
Can attachment-*.tmp files in <confluence_install>\temp folder be deleted?
Asked by Jonny Polivka:

We have close to 22 GB of attachment-\*.tmp files in \<confluence_install\>\\temp folder, can theses be deleted? Second to that, can the whole folder be cleaned?

Found some similar questions and KB pages but they old and don't really answer the question.

Running 6.15.6.

(Goal is to clean up what ever needs to be done before we upgrade to 7.13.x.)

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, and not just before an upgrade, you can clear it any time. Confluence will just re-create anything it needs. Leave the directory itself there, but feel free to kill all the files and sub-directories it contains.

Just make sure Confluence is not running at the time of delete. You won't damage your data by leaving it running, but some active processes might break for your people.

comments: author: Jonny Polivka
body: Thanks Nic.

Can it be assumed if the last modified timestamp of the file is a few months old that they can be deleted without issue while the service is running?

(I'm just itching to delete something but I guess I can hold off till I start the upgrade process. )


author: Nic Brough -Adaptavist-
body: No, but the older they are, the more likely that they won't be in use any more. Anything dated before the last restart is perfectly safe to kill off without worrying.

I'd check with lsof before deleting more recent temporary files - if a file isn't actively in use, or it's a day old, you can be mostly sure not going to a problem if you remove it (worst case, Confluence does a bit more work recreating what it needs!)


author: Joshua Sneed Contegix
body: Hi Jonny,

Short answer, yes. Long answer, you don't need to as the temp directory will be cleaned by the app. Cheers!

comments: author: Jonny Polivka
body: Thanks Joshua.

I did read that the files are to be cleaned up but from my research it sounded like there was a bug(?) that was addressed in 7.2. (<https://jira.atlassian.com/browse/CONFSERVER-41622> - see bottom comments)


author: Joshua Sneed Contegix
body: Welcome Jonny!  
Good catch. Read Nic's post from 10/29 for info around better practices. It does look like periodic maintenance may be necessary in your case, but an upgrade looks to be the solution. Cheers!


Tags: confluence-server

server
confluence page properties report macro no content found
Asked by Tye Fraser:

My Page properties report macro isn't showing data from a few pages.

I have Page properties report and have included the labels from a number of pages (all pages are within the same space and the report has the same space selected)

Within each of the other pages I have copied and pasted the SAME table layout (two columns all with the same rows with the left side being the heading and the right side being the values). These tables are all within a page properties container on every page.

This was working fine when I was referencing 3 of the pages - the page properties report included all the values from the 3 lables/pages referenced. Perfect I thought - then I went and added the same layout to 20 other pages (all in the same space - each with their own label)

But then after I added all of these labels/pages to the page properties report only two pages were now picked up. Every page has the same table and they are all in page property report containers - I cant see ANY differences other than the values on the right column.

I would post images but it is work related so I cant.


Answers:
author: Nicolai Sibler
body: Hi [@Tye Fraser](/t5/user/viewprofilepage/user-id/4616364) , welcome to the Community!

Could you please elaborate on the label aspect? Did you make sure you have all the page's labels set in the Page Properties Macro's configuration?

The Report will only display pages with configured labels and the part with
> each with their own label

makes me doubt the pages have the same labels that are in the Report Macro.

Kind regards,

Nicolai

comments: author: Tye Fraser
body: Hi [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119) , thank you!

I did have the labels within the Page Properties Report Macro etc. It was all set up properly. The issue resolved after closing chrome and opening it up again - not sure why that would have an impact?

Just adding some additional notes: Yesterday I was trying to resolve the issue for a while (30mins+) and nothing worked. I ended with 3/22 pages added to the labels in the Report Macro but only 2 rows displaying. After restarting my computer today and opening Chrome/confluence there were now 3 rows displaying - this hinted that I needed to restart Chrome for it to work. I then added the same label to all 22 pages and viewed the Report Macro - after reloading the page a few times nothing was happening. I then closed every Chrome window and then re-opened it Chrome/confluence, which then showed all 22 rows in the Report Macro. It mustn't be picking up new labels/data without restarting Chrome.

Kind regards,

Tye


author: Nicolai Sibler
body: Hi [@Tye Fraser](/t5/user/viewprofilepage/user-id/4616364) ,

it's hard to tell what was the origin of the error. At first glance I'd assume it could have the been browser cache or a corrupt Confluence index.

If you meet the issue again, you could try some other cache-cleared browser like Firefox to see if it's a browser issue. If it persists, try reindexing your instance.

Kind regards,

Nicolai
Does It supported trello plugin with outlook 2016 Desktop connected to zimbra by IMAP?
Asked by Danil Kolesnyk:

Does It supported trello plugin with outlook 2016 Desktop connected to zimbra by IMAP?


Answers:
author: Garrett
body: I'm afraid that won't work, Danil.

Email addresses using IMAP through Outlook will not be able to use the add-in.

<https://help.trello.com/article/1075-outlook-add-in>
Change internal card priority. Moving Custom Fields to the top
Asked by jonas:

Hi there

Is it possible to change the internal card priority? I would like to move the description to the bottom, while having custom fields and check list in the top.

Is that possible?


Answers:
author: Iain Dooley
body: [@jonas](/t5/user/viewprofilepage/user-id/3807830) you can reorder custom fields, but you can't change the order in which the "sections" appear on the card (unless through a browser extension)
How to export all data from one board to another?
Asked by Vlad sem:

??? ?????????????? ??? ?????? ?? ????? ?????, ?? ???????


Answers:
author: Esme Crutchley
body: Hi [@Vlad sem](/t5/user/viewprofilepage/user-id/3807368)

Welcome to the Community!

The easiest way would be to make a complete copy of the board. You can do this by clicking on:

* Show menu
* More
* Copy board

If you want to add all the lists \& cards etc to another board that's already set up, the easiest way is to click on the 3 dots at the top of a list then copy list (to create a duplicate on the same board) then click on the 3 buttons on the duplicated list and click 'move list' to move the whole list to another pre-made board.

Hope this helps!

Esme :)
separator card
Asked by Chris Waters:

There was some new functionality introduced a while ago that allows you to create a card to act as a separator (just has a line as the title) - I can't remember how to do this and can't find the details about it when it was launched. Please can someone point me in the right direction.

Thanks


Answers:
author: Esme Crutchley
body: Hi [@Chris Waters](/t5/user/viewprofilepage/user-id/3807315)

Welcome to the Community!

To get a separator card, in the card title put 3 minus symbols, like this:

---

Esme :)

comments: author: Chris Waters
body: Thank you Esme


author: David Plummer
body: I tried the three minus signs. It's good. Thanks.
Why don't my copied trello cards sync?
Asked by jessicaaronsson79:

When I write notes or make updates in a trello card that is duplicated and have several members, not everyone in the team can see my notes. The notes are only visible on the original trello card. Why aren't all cards updated? Why don't my copied trello cards sync?


Answers:
author: Iain Dooley
body: [@jessicaaronsson79](/t5/user/viewprofilepage/user-id/3807099) when you copy a card, or link 2 cards it's a "weak" link -- there's no inherent synching. You can use various plugins/tools to synch cards though:

<https://help.trello.com/article/1097-mirroring-cards>
Guest members can't see "Buttons"
Asked by Christie Titanium Black:

I created some buttons in our cards that, when pressed, moved tiles and notify us that a client has seen a completed task.

My staff can see the buttons- they are members of the team.

The clients - who are guest members, cannot see the buttons. Which is a problem as the buttons were created for them!

What am i doing wrong!

![Trello Button.PNG](/t5/image/serverpage/image-id/86274iC8FC7B962A7B033C/image-size/large?v=v2&px=999 "Trello Button.PNG")Many thanks.


Answers:
author: carrie_eandm
body: Hello [@Christie Titanium Black](/t5/user/viewprofilepage/user-id/3806859)

I haven't ran into your situation before, but I did find this tidbit in the Butler [help section](https://help.trello.com/article/1142-sharing-butler-buttons):

* Non-upgraded users will only see one button of each type, regardless of how many are shared with them.

I don't know if it would be possible for you to upgrade your clients as team members on the current board - or create a secondary board with just the cards they would need access to and then have them as team members there.

If this is essential to your business, I can pass your use case along to the Trello team as a feature request. This does not guarantee that it will be enacted - but there may be others who would use this as well.
I am a n admin on my board. All the Members on my board are unable to comment on the board in app
Asked by deztwinzy:

The members of my board are unable to leave comments in the board when using the app. Please have it fixed. Thank you


Answers:
author: Torben_trello
body: Any chance that commenting is switched off for certain member groups? You or other board admins can change the permissions in the board settings: <https://help.trello.com/article/791-changing-permissions-on-a-board>

If that does not help, feel free to reach out to trello.com/contact with a link to the board and the username of a user that is unable to comment, so we can check.
Due dates not triggering rules when approaching due date
Asked by Rhys Campbell:

I have rules set on our board to add and remove labels as the projects get closer to their due date. These labels are suppose to change at 24, 48, 96 and 144 hours.  

\[Rules Butler Example\] "when a due date between 24 and 48 hours from now is set on a card, remove the purple "P4 - NOT URGENT" label from the card, remove the red "P1 - TOP PRIORITY" label from the card, remove the yellow "P3 - WHEN AVAILABLE" label from the card, and add the orange "P2 - SEMI-URGENT" label to the card"

\[Due Dates Butler Example\] "24 hours before a card is due, remove the orange "P2 - SEMI-URGENT" label from the card, and add the red "P1 - TOP PRIORITY" label to the card"

<br />

I have done a few variations on these rules (changed the hours, changed it to days, done it in both "due date" and "rules" on Butler etc.) but it doesn't seem to be acknowledging a change and then applying the rule.   

I have tested this. If the time is 12:30, I create a new card and set a a time of 12:31 the next day, or 24:01 away. When the clock hits 12:31 today, Trello highlights the due date in yellow and give the card a notification. However, it doesn't trigger the rule.   

Trello says under my "Usage Log" that "I'm tracking 7 cards with due dates on this board. New due dates or changes to existing due dates will be tracked automatically." TO me that says yes it is tracking but the rules are not executing.  

I do not know how to fix this and I have tried numerous variations.   

Any help would be appreciated.   


Answers:
author: Iain Dooley
body: [@Rhys Campbell](/t5/user/viewprofilepage/user-id/3806769) have you tried testing this such that you have to wait longer before the event should occur? I remember working with ButlerBot and testing due dates, I would always make sure the event would be more than 2 minutes in the future when testing. From your test it sounds like you're setting a due date that will trigger something to happen 1 minute away which might suffer from the same problem.

Also I can't see any way to create the rule "when a due date between 24 and 48 hours from now is set on a card", I can only see the "between" option as a filter

comments: author: Rhys Campbell
body: This is where the 'between' is located.   
![Trello1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/86402i6199AD35379BA8F4/image-size/large?v=v2&px=999 "Trello1.jpg")  
However, I think I have sorted the problem. Cheers for the tip on 1 min away, it was a problem. All the test I did under Due Date was with a 1 minute check. It works once I gave it time to process.   

The system I need is to have the 'Due Dates' rule AND having the 'Rules' rules on as well. I misunderstood what it meant by 'set on'.   

Seems everything is working under that setup.


Tags: automation

date

issue

rule
Can you lock certain lists on a Trello board to not be editable by others?
Asked by Brittany Joiner:

I'm toying around with a product roadmap Trello board, and I would love to have a list where people can submit their ideas for features (and as far as I know, the only way to do that is to make it public and share the public invite to join the board, and then after they join they can create a card).

And THEN, only be able to make edits in a feature request list, while NOT being able to edit any other lists or cards in those lists, such as 'In Progress' or 'Done'.

I feel like this has to be possible, but at the same time, maybe it's not because i don't think you can pick and choose which parts of a board members have access to edit.

The best workaround i can think of is to have a feature request system go through typeform, and then that automatically adds a card to a Trello board, and then users vote on it. I'm open to other ideas!


Answers:
author: Cmvisual
body: Yes?I have the same problem, I need to lock part of the card or list and prohibit editing.


author: Dane McCleary
body: Locking a list on a shared board should be a feature!


author: Iain Dooley
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) no you can't lock lists but if you want to take user submissions and promote some of them to cards, you can make the board public (or team viewable) and allow commenting from non-members, and disable self-join, then you can have "feature request" cards where people can post their comments, and you can pick some of those and create cards from them
Stop notifications from public board
Asked by Juan:

Hello.Dont know how but it seems that I'm following a public calendar board that is constantly sending notifications.I want to lose contact to that board but it keeps on sending.What can I do?


Answers:
author: Iain Dooley
body: [@Juan](/t5/user/viewprofilepage/user-id/3805796) if you're receiving notifications, it means you're watching either the entire board, some lists or some cards on the board:

<https://help.trello.com/article/799-subscribing-to-cards-lists-and-boards>
Butler Calendar Command's Trigger, conditioned by "List X is not empty"
Asked by Doron_Cohen:

Hi, For a project items I would like to perform this logic 5 minutes before every midnight:

**If the list "Done Today" is not empty, rename it to "Current Date", and create a new list "Done Today"**.

I have this command at the moment:

**every day at 11:55 pm, rename list "Done Today" to "{date}", and create a new list named "Done Today" in position 3**

Problem is that it fires also in days when nothing was done (completed). In such a day it creates an empty list. I would like to avoid from create empty lists.

It seems a trivial task but I can't see how to create the appropriate Butler rule.  
Is this possible?

Thanks


Answers:
author: Iain Dooley
body: [@Doron_Cohen](/t5/user/viewprofilepage/user-id/3805567) Yeah it looks like the ability to count cards and conditionally take action based on the result didn't make it into the powerup version of Butler, here's a Trellinator command that would do it:

<https://gist.github.com/iaindooley/1f0257a436af9bab9efef1ea3ece3328>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Doron_Cohen
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) !
Is there a way while performing an action to send an email only to members of that card?
Asked by sabrina.escabora:

Using Butler, is there a way while performing an action (moving a card to a specific list) to send an email only to members of that card? I only found the option to manually enter an email list (for example: user1@yahoo.com; user2@yahoo.com; etc.), but it gets too big and GENERAL (email for all members) and not a list (ONLY the email list of members of that card). Does anyone know any variables (for example, {memberslistmail} or something) that solves this problem?


Answers:
author: Iain Dooley
body: [@sabrina.escabora](/t5/user/viewprofilepage/user-id/3805506) Yep this is an option in the send email notification action:

![2020-03-12 at 1.44 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/86269i7D4E3D9FD3894A94/image-size/large?v=v2&px=999 "2020-03-12 at 1.44 pm.png")

comments: author: sabrina.escabora
body: Perfect! Thanks a lot for the help.