youngmon/atlassian-qna huggingface dataset:
Search doesn't find a list by name
Asked by Olga Ermishkina:

Hi,

When I use search (search all trello boards), one of the lists inside of one of my boards doesn't show up in results.

I use the same string that is the name of the list.

See the screenshot:![????????___Trello.png](/t5/image/serverpage/image-id/77717iBE389BCCC2277A69/image-size/large?v=v2&px=999 "????????___Trello.png")

Any ideas of why this is happening? Can it be a language issue (Russian)? Do you think I should report it as a bug?

I noticed that it happens often and it is very annoying. I have a lot of information on my Trello that I want to be able to access quickly.

Thanks!


Answers:
author: Deepanshu Natani
body: Hi [@Olga Ermishkina](/t5/user/viewprofilepage/user-id/3693613)

The search in Trello works only on cards or boards. The search does not work for names of lists.

A workaround is to search for one of the cards in the list which you want to search.

comments: author: Olga Ermishkina
body: This is very weird! Why would they do it this way?

Thank you for your explanation, I would never figure it out myself.


author: Deepanshu Natani
body: [@Olga Ermishkina](/t5/user/viewprofilepage/user-id/3693613) although i am not sure about the exact reason, one point which may be valid is the lists are at the top of the boards and cards are the main entity which contains the actual data which is usually searched.

Can you please accept the answer if your query has been answered so that this question can be closed and answer can be referenced in future :-)


author: MJ
body: it's because we live in a simulation. Imagine having sent man to moon, create cars that can drive themselves, but then have a notes webapp that CAN'T SEARCH BY LIST NAME.  

like what does trello have against lists? whoever is in charge has an IQ of a toaster, it's pure insanity. There are countless threads on this, literally been FOUR years yet they can't pull together a FUNDAMENTAL feature. Definitely not worth any type of subscription!
convert the item to a linked card : butler action creates random extra card
Asked by frank_bouchard:

We've been using butler automations for the last few months, and it was working great until the last few days when one of the actions is creating random extra cards. The rule we have is:

*"when an item starting with "\[" is added to checklist "Tasks", convert the item to a linked card at the top of list "Tasks" copying labels and members, set due the next friday"*

In the screenshot below, card "Main card" has a check list called "Tasks". When you create an item with "\[" at the front of a checklist item, it used to create a card that was directly linked in the item. However, it now creates two cards, one with the original title of the item, and the other with the url of the other card in it's name, both linked to the original card.

Not sure if others have experienced this, but looking to see if there is a work around as this rule was an essential part of our workflow.

Also, this is the only automation rule that is currently setup for this board, so there should not be any conflicts with other rules.

<br />

Thanks

![Screenshot (353).png](https://community.atlassian.com/t5/image/serverpage/image-id/77719i19D1F2A02A58A056/image-size/large?v=v2&px=999 "Screenshot (353).png")


Answers:
author: frank_bouchard
body: Solved this. Turns out you need to watch automation rules that other users have setup on the same board. They may not all show up under your account, but they are shared automatically with the entire board.
How to use bulter to "create a card" when a trigger is fired.
Asked by Brandi Mahon:

So I have several different lists on a board. I want to create a rule that when a card is added to a specific list, then another card is created in a different list, and a specific check list is added to the new card.

I currently only have the free version of trello, but am willing to power up or purchase the paid version if this is something I can do.

Brandi


Answers:
author: Esme Crutchley
body: Hi [@Brandi Mahon](/t5/user/viewprofilepage/user-id/3693648)

The good news is that yes, this is possible with Butler, although in a sort of roundabout way!

There isn't a way to add a completely new card, so you would have to create a copy and deal with the copy.

This is the rule that I would put into place if I wanted to have this automation set up:

![Screenshot 2020-01-05 at 18.04.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/77869i3C877E6E953B8E98/image-size/large?v=v2&px=999 "Screenshot 2020-01-05 at 18.04.34.png")Obviously, my lists and checklist names are going to be different to yours, but that's how I would do it.

I hope this is helpful, let me know if I can do anything else!

Esme :)


Tags: butler

card

rule

trigger
"convert the item to a linked card" butler action creates random extra card
Asked by frank_bouchard:

We've been using butler automations for the last few months, and it was working great until the last few days when one of the actions is creating random extra cards. The rule we have is:

*"when an item starting with "\[" is added to checklist "Tasks", convert the item to a linked card at the top of list "Tasks" copying labels and members, set due the next friday"*

When you create an item with "\[" at the front, it used to create a card that was directly linked in the item. However, it now creates two cards, one with the original title of the item, and the other with the url of the other card in it's name, both linked to the original card.

Not sure if others have experienced this, but looking to see if there is a work around as this rule was an essential part of our workflow.

<br />

Thanks


Answers:
author: Garrett
body: Hey Frank,

I tried to recreate the issue on my own board, but I'm not having a second card created. Can you share an example of a card and checklist item that was showing this behavior please? That should help us pin down the issue.

comments: author: frank_bouchard
body: This was an accidental duplicate post. I solved this in this other post

<https://community.atlassian.com/t5/Trello-questions/convert-the-item-to-a-linked-card-butler-action-creates-random/qaq-p/1261382>

Thanks for the attempt to help!
Copy from Template
Asked by patrick.e:

Hey everyone,

I made a template for a card with a checklist. I want to have this card for every week of the year so i will need 53 cards for this year.

When i go to excel and create all the weeks "CW1" .... "CW53" and copy and paste it into trello it gives me the option to create 53 seperate cards or one card. But if i go to "Create from template" and paste everything in there it will just create me a single card.

Am I doing something wrong? Or do you have any other solution for my problem?

Best regards

Patrick


Answers:
author: Garrett
body: Hey Patrick,

I'm sorry but currently the card templates feature doesn't have that matching support for pasting multiple fields in to create a lot of cards like that at once.

I'll certainly let our team know about your interest in that, but for now I'm afraid you'll need to either manually create the cards and add the checklists or copy the template card.

One thing to speed that up though---you could create a Butler rule that copies the checklist for you. So you could create the card in List X, then have a Butler rule like this:

"when a card is added to List X, add the checklist from Template Card"

comments: author: patrick.e
body: Hi Garrett,

thank you very much for your answer, this was more or less exactly what I was looking for! :)

Have a great day!
See the TAGs about the table
Asked by Agust?n Carbia:

Hello everyone!

I would like to know how I can see the TAGS out of the cards. Now, only I can see the tags when I enter one card.

Thanks so much!


Answers:
author: Garrett
body: Hey Carbiaa,

Can you tell me what you mean by Tags please? I'm not sure I understand what part of a card you're referring to specifically.
Missing "plan your upgrade"
Asked by Cloud Licensing:

Hello there,

I've setup a staging environment on conf 6.15.2, and I'm now going to start testing.

As per: [https://confluence.atlassian.com/doc/upgrading-confluence-4578.html#:\~:text=Go%20to%20%3E%20Manage%20apps%20and,upgrade%20to%20then%20hit%20Check.\&text=If%20your%20users%20rely%20on,are%20compatible%20before%20upgrading%20Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html#:~:text=Go%20to%20%3E%20Manage%20apps%20and,upgrade%20to%20then%20hit%20Check.&text=If%20your%20users%20rely%20on,are%20compatible%20before%20upgrading%20Confluence).

There should be an option "plan your upgrade":

![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Plan your upgrade**

Yet, I am not able to find this. Can you assist?


Answers:
author: Charlie Misonne
body: Hi [@Cloud Licensing](/t5/user/viewprofilepage/user-id/660494)

So you are going to upgrade from 6.15.2 to the latest 7.x version?

There is a chance you need to update the troubleshooting and support app before you see the option you're talking about. See [Pre-upgrade planning tool](https://confluence.atlassian.com/support/pre-upgrade-planning-tool-973479832.html)

comments: author: Cloud Licensing
body: Bit embarassing, but all it required was to update the plugin. Thanks for your help!


author: Sagar
body: Hi [@Cloud Licensing](/t5/user/viewprofilepage/user-id/660494) As Charlie mentioned Plan Upgrade feature is available for your Confluence version 6.15.2 as this feature is introduced in Confluence version 6.5

Please check the the **Troubleshooting and Support tools version** plugin version greater than **1.17.1**

comments: author: Cloud Licensing
body: Hi Sagar, that is exactly what it was, an outdated plugin :)


Tags: confluence-server

server
install confluence linux
Asked by L??ng Quy?t Ti?n:

I can't install confluence into centos. can you give me the commands to execute it?


Answers:
author: Mayur Jadhav
body: Hi [@L??ng Quy?t Ti?n](/t5/user/viewprofilepage/user-id/4577650)

Welcome to the Atlassian Community!!

Here is the link which can help you understand the installation of confluence in Linux.

<https://confluence.atlassian.com/conf59/installing-confluence-on-linux-792499834.html>


author: Kishan Sharma
body: Welcome to the Atlassian Community [@L??ng Quy?t Ti?n](/t5/user/viewprofilepage/user-id/4577650)

Have you referred the instructions on [this Article ?](https://confluence.atlassian.com/doc/installing-confluence-on-linux-143556824.html) Which confluence version are you trying to install?


author: Suvradip Paul
body: Hi [@L??ng Quy?t Ti?n](/t5/user/viewprofilepage/user-id/4577650) ,

Thanks for posting and welcome to the community.

You have tagged this question under Cloud but I think that's a mistake.

Please go through this guide from Atlassian and troubleshooting part - <https://confluence.atlassian.com/doc/installing-confluence-on-linux-143556824.html>.


Tags: cloud

confluence-cloud
Where to buy ONE Support ticket for our old confluence
Asked by mlevy5722:

Looks like our old confluence instance has been hacked and now the home page keeps returning a 404 error.

We really do not have the time to do a full re-install,

We have googled for several hours and tried so many things...

We also don't have the budget to buy a one year support for $5000

Where can we buy a ONE Ticket support to help us fix that 1 issue

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: You do not. You are either supported with an active licence, or you are not.

If your Confluence is that damaged, all Atlassian support will do is tell you to re-install and recover from backups. They'll be able to help you through it, but you will still need to do it for yourself.

I think your best option would be to engage a partner to help you out, they don't care whether you have an active support licence or not, but they'll be able to help at any level, from basic support in your recovery (being there if you get stuck) through to "just do it all for me".

<https://partnerdirectory.atlassian.com> can help you find a good one for you (disclaimer, I work for one of them, so this is a slight advert, of course)


Tags: confluence-server

server
Approval of specific person on Confluence page
Asked by Jeroen Haesen:

Hi,

With all the knowledge here, I hope someone can help me. At our company we use Confluence pages to inform people outside our department. A sort of configuration document. The person who requests this, should send the approval back. Until now we export the page, send it by mail, approval comes by mail and we attach the mail to the space.

Does someone know if there's an easier way to get approvals? The space is visible to multiple people, also people who don't need to approve. Ideally, the approval should be restricted to the person we choose.

Thanks!


Answers:
author: Kishan Sharma
body: Hi [@Jeroen Haesen](/t5/user/viewprofilepage/user-id/1876333)

Using native functionality in confulence this is not possible. You can explore a third party plugin like [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management) from Atlassian Marketplace for your use case.


author: Jeroen Haesen
body: Thanks [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) , [@James Conway](/t5/user/viewprofilepage/user-id/3320578) for your quick replies.

I will have a look at the plugin, but our organisation isn't very keen on plugins. :)


author: James Conway
body: Hey [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) thank you for the recommendation!

Hello [@Jeroen Haesen](/t5/user/viewprofilepage/user-id/1876333) welcome to the community!

As Kishan stated this is not possible with native functionality in Confluence, fortunately the Atlassian Marketplace has many great add-ons that enable you to extend the capability of the platform to suit your needs.

If you want to learn more about Comala Document Management you can check out our [webinars](https://comalatech.com/comala-workflows-webinars/).

All the best

James  
Senior Product Manager


Tags: approver

confluence-server

server

space
DLP and Monitoring
Asked by Shota Abzhandadze:

How I can control spaces for sensitive data if I created more then 200 spaces with more then 1000+ pages.  
I find for control this problem - DLP, but I need find another way.  
Please advice to me


Answers:
author: Kishan Sharma
body: Hi [@Shota Abzhandadze](/t5/user/viewprofilepage/user-id/4177407)

This is not possible to do using native functionality in confluence. You need to explore third party plugins on Atlassian Marketplace. I have found '[DLP for Confluence](https://marketplace.atlassian.com/apps/1226179/dlp-for-confluence-nightfall-ai?hosting=cloud&tab=overview)' that might help.


author: Prashant Sultania
body: Hello [@Shota Abzhandadze](/t5/user/viewprofilepage/user-id/4177407)

<br />

Welcome to the Atlassian Community !!  

There are two ways here:   

**1.** Yes, you can restrict the confluence space and pages.  
**1.1** Don't give read access to the confluence users on the space.  
**1.2** Put the restrictions on the confluence page (Edit and View restriction)  

**2.** There is a way to arrange the Confluence documents/pages as per the ISO compliance.  
We are using [compliance for Confluence](https://marketplace.atlassian.com/apps/1218474/compliance-for-confluence?tab=overview&hosting=cloud) plugin in our instance to re-arrange such important documents.

Let me know in case my response helps you.

<br />

<br />

Thanks  
[Prashant Sultania](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3799395)  

++**Note:**++ Upvote, Like or Accept Answer if it resolves your query


Tags: cloud

confluence-cloud
TableView Filter Records Based on User Security Group
Asked by Shannon Campbell:

I wish to filter records in a table based on whether the current user is part of a security group.

A single user test for user 'fred' (see below) worked correctly such that user fred would see all records, but all others users would only see 'Y' records.

!_user:fred AND shareok:Y OR _user:fred AND shareok:\*

However, I now want to validate if users belong to a security group:

* If user not defined in security group, restrict the records to only those where a field called shareok has a value of 'Y'.
* If user defined in the security group, then effectively no filter required (hence see all records regardless of the shareok field value)
* My security group is 'qld covid vaccine record administrators'

I've tried both of the following filters, but a user defined in that security group is failing the test.

1. !_user.userInSecurityGroup(qld covid vaccine record administrators) AND shareok:Y OR _user.userInSecurityGroup(qld covid vaccine record administrators) AND shareok:\*
2. _user.userInSecurityGroup(qld covid vaccine record administrators):false AND shareok:Y OR _user.userInSecurityGroup(qld covid vaccine record administrators):true AND shareok:\*

Any ideas?

Example of second test (false/true)

![image.png](/t5/image/serverpage/image-id/162553i9A8392DCA0A75532/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You are missing something here.. a logical grouping - here is how

```
(!_user.userInSecurityGroup(qld covid vaccine record administrators) AND shareok:Y) OR (_user.userInSecurityGroup(qld covid vaccine record administrators) AND shareok:*)

```

Otherwise the conditions are simply checked one by one... and you can try to read them in the same way to see what gets matched... not something you want

Alex


Tags: cloud

confiforms

confluence-cloud
How can I unable the Confluence email notifications?
Asked by syee:

Hello,

I'm receiving an email notification for every update or change someone does in Confluence space. How can I avoid that?

Regards,  
Sing


Answers:
author: Ajay _view26_
body: Hi [@syee](/t5/user/viewprofilepage/user-id/4299819)

You can customize the email settings by following the below instructions

**To edit your email notification settings:**

1. Choose your profile picture at the right side of the navigation, then choose **Settings**

2. Click **Email** in the left panel

3. Click **Edit**

**![Screenshot 2021-09-29 075016.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/162557i025B8101A82951F3/image-size/large?v=v2&px=999 "Screenshot 2021-09-29 075016.jpg")**

comments: author: syee
body: Thanks for your help!

I'll try in that way.


Tags: cloud

confluence-cloud
Has the delete option disappeared from page history screen?
Asked by arun.mahalingam:

Used to have the delete option to delete the page versions of a document but no longer can find it!


Answers:
author: GH2023
body: Hi all. I discovered that the reason for this is you cant delete a version when there is a document management feature flow is assigned. You need to disable this feature and you can go back and delete, and then turn it on again after.

comments: author: Venkata Rao Nadigadda
body: Hello , Is their any other way like without disable document management flow and delete page history.

I am also facing same issue.


author: GH2023
body: The delete button has disappeared because I am using a workflow manager. Is there anyway of deleting history when you do this?

comments: author: Kishan Sharma
body: Are you using any specific plugin (workflow manager) in your instance ? If yes, which one ? you can also try reaching out to the plugin vendor to confirm about this.


author: GH2023
body: Hi. I have the same problem. The delete option has disappeared on my page. Is this because there is a workflow associated to the page?

comments: author: Kishan Sharma
body: Do you have Space Admin access on the space ? If not can you check with other space admins to see if they can see the delete button ?


author: GH2023
body: I am the space admin. I was able to see it but its gone now


author: Kishan Sharma
body: Hi [@arun.mahalingam](/t5/user/viewprofilepage/user-id/4108069) The delete button is still there when you go to Page history. I can see it in my site, see below -

![2021-09-29_14_45_16.png](https://community.atlassian.com/t5/image/serverpage/image-id/162616i9888B3F0E2AC9FA3/image-dimensions/514x48?v=v2 "2021-09-29_14_45_16.png")

Have you tried it on any alternate browser ?

comments: author: GH2023
body: Yes I have tried alternate broswers. I actually have found the reason and will post as answer below.


Tags: cloud

confluence-cloud
MSSQL Query to find Duplicate E-Mail Adresses
Asked by Hannes:

Hey everybody,

we have MSSQL and I want to find duplicate E-Mail Adresses. Atlassian offers only this POSTGRESQL Query:

--DUPLICATED EMAIL ADDRESSES - TESTED ON POSTGRESQL  
select lower_email_address, count(lower_email_address), array_agg(user_name) as "Users with Dupe E-Mail"  
from cwd_user group by lower_email_address having count(lower_email_address) \> 1;

-\> As array_agg is not a valid function on MSSQL, I want to modify the query to run - but it does not work. Do you have an idea how to solve this?

Thanks a lot!

Hannes


Answers:
author: Benjamin
body: HI [@Hannes](/t5/user/viewprofilepage/user-id/3575169) ,

Perhaps this link might leads you to the right direction:

<https://jira.atlassian.com/browse/JRASERVER-9182>

-Ben

comments: author: Kishan Sharma
body: Right, though that workaround is for JIRA, it should yield the result for confluence as well because of its similar schema.


Tags: confluence-server

migration-customer-care

server
Panels do not align top
Asked by Nancie Gari:

I have 3 panels on my wiki page inside a section. The first 2 panels align top and the third does not. It appears that the 3rd panel has a space above but there is not. What am I doing wrong? Thank you.


Answers:
author: Kristina
body: I have this same issue - was a there a resolution here? No matter how we change the dimensions, panels show white space either above or below one panel in a row. The macro worked fine prior to a cloud migration.

![unaligned_panels.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/312712i51B283662181DBAD/image-size/large?v=v2&px=999 "unaligned_panels.PNG")


author: Kishan Sharma
body: Hi [@Nancie Gari](/t5/user/viewprofilepage/user-id/4462780)

Which panels are you using ? Could you please share a screenshot to understand the issue better ? Thank you!


Tags: cloud

confluence-cloud
Is there a way to strip page access permissions from the ?Table Excerpt? Macro?
Asked by Jeff Boekelman:

We have a collection of Excerpt macros from one space (A) that we want to aggregate on a page in another space (B) using Excerpt Include macros.

We don't want to give permissions to the full pages in the source space (A), though do want to share the information within the Excerpt sections into the Excerpt Include section in the broader space (B).

Is there a way to programmatically strip the permissions from the Excerpt macros on the source page in space (A) to allow the page for space (B) to show the content?


Answers:
author: Mikael Sandberg
body: Hi [@Jeff Boekelman](/t5/user/viewprofilepage/user-id/4576666),

Welcome to Atlassian Community!

No, the permission is based on what the user have in the different spaces, you cannot give macros different permissions.


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jeff Boekelman](/t5/user/viewprofilepage/user-id/4576666) ,

The [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros' permissions replicate the permissions of the source page. If the person isn't allowed to view the Page A, then they won't be able to see its excerpt on the available Page B.

This comes in handy, for example, if you need to restrict certain table columns for viewing and/or editing - please check our blog post **"** [How to Restrict Table Columns for Viewing and Editing in Confluence](https://stiltsoft.com/blog/2020/08/how-to-restrict-table-columns-for-viewing-and-editing-in-confluence/)**"** to learn more about the use case.