youngmon/atlassian-qna huggingface dataset:
Connection problem.
Asked by penber ray:

A problem occurred with the existing Confluence and was newly installed. It is composed of a Linux-based container.

Since I was backing up every day, I restored it with the backed up files.

However, after restoration, the information on all users disappears and access is not possible. So even if you access the user information at the time of restoration, you cannot connect.

I can see that the data has been restored properly, but I cannot use it because I cannot log in.

Help plz.


Answers:
author: Diego
body: Hello [@penber ray](/t5/user/viewprofilepage/user-id/3687478)!

As I understand, your users lost access to the instance after restoring a backup. If you are unable to login with your administrator account, it might be a good idea to look into our documentation on how to restore the administrator account:
> * ++***[\[Confluence Server and Data Center\] Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)***++

Moving further, I believe that you should look into your instance logs to have a better idea on what is happening with it. Here we have more details on the logs and how to work with it:
> * [++***\[Confluence Server and Data Center\] Working with Confluence Logs***++](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)

*Even after these tips, I would like to have more details on your instance:*
> 1. *Are there any errors on your screen when you try to access Confluence?*
> 2. *What version of Confluence are you running?*
> 3. *What distribution of Linux are you using?*
> 4. *Was there any change applied to the instance before this incident?*

Let us hear from you!


Tags: confluence-server

server
Adding columns to action tracker
Asked by Pranay Gadhvi:

I want to be able to add multiple extra columns to the action tracker - i.e. "Main Component" and "Comments"


Answers:
author: Diego
body: Hello [@Pranay Gadhvi](/t5/user/viewprofilepage/user-id/4136373)!

I believe that the Action Tracker you mentioned refers to our native Confluence macro called Task Report. Is that correct?

If that is correct, I can tell you that this is not currently possible. Here is an excerpt from our documentation:
> *Available columns include description, duedate, assignee, location, completedate and labels.*

Here is the full document:
> * [++***\[Confluence Cloud\] Insert the task report macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/)

The ability of using custom columns in the Task Report has been suggested here:
> * [++***\[Confluence Cloud\] Ability to add customize columns in Task Report Macro***++](https://jira.atlassian.com/browse/CONFCLOUD-38287)

Currently, the best course of action is to vote and watch the report.

Let us hear from you!


Tags: cloud

confluence-cloud
Show All Tasks Assigned to a Specific User on Project Overview Page
Asked by dkilkenny:

I'm looking to show a custom view of the task list macro on the project overview page. I would like the macro to only show the open items related to the specific person that logged in - that are still open.

Meeting notes are spread across different pages, and I would like the user to see everything in a single view. Is this possible?


Answers:
author: Diego
body: Hello [@dkilkenny](/t5/user/viewprofilepage/user-id/4136269)!

Currently, this is not possible natively with the Task List macro in Confluence. You can check complete macro documentation here:
> * [*++**\[Confluence Cloud\] Insert the Task Report macro**++*](https://support.atlassian.com/confluence-cloud/docs/insert-the-task-report-macro/)

This has been suggested some time ago and you check it here:
> * [++***\[Confluence Cloud\] Passing the current user to the task report macro***++](https://jira.atlassian.com/browse/CONFCLOUD-34597)

I was able to find another thread here in our Community that uses third-party solutions to achieve this:
> * [++***\[Atlassian Community\] confluence task list filtered by current user***++](https://community.atlassian.com/t5/Confluence-questions/confluence-task-list-filtered-by-current-user/qaq-p/627631)

Let us hear from you!


Tags: cloud

confluence-cloud

list

task
My fonts are chinese
Asked by stanley.s.stewart:

My fonts only on this product are now in chinese... how do I get it back to english. I did an update


Answers:
author: Dave Liao
body: [@stanley.s.stewart](/t5/user/viewprofilepage/user-id/3634669) - go to:

https://\<confluence\>/users/editmysettings.action

...replacing \<confluence\> with your Confluence URL, of course.

Edit the second dropdown back to the flavor of English you prefer.

Once you've restored *your* language setting, make sure your Confluence instance isn't entirely set to Chinese (Settings gear \> General configuration).

Good luck!


Tags: confluence-server

server
Document Macro Column Headers
Asked by Garret Moreno:

Is there a way to add additional columns to the "Documents" macro instead of just File and Modified. Would love to add a categorization or comments column.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Garret Moreno](/t5/user/viewprofilepage/user-id/4080296) ,

Try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

Wrap your Attachments macro and an additional table with the required columns in the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro:

![Attach 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/115430i26DDCE52CEA94213/image-size/large?v=v2&px=999 "Attach 1.png")Then use the following SQL query and look up the two tables by the "File" column:

SELECT T1.'File', T1.'Modified', T2.'Status', T2.'Comments'  
FROM T1 OUTER JOIN T\* ON T1.'File' = T\*.'File'

![Attach 11.png](https://community.atlassian.com/t5/image/serverpage/image-id/115431i66A8C9E4D32BF0C1/image-size/large?v=v2&px=999 "Attach 11.png")![Attach 111.png](https://community.atlassian.com/t5/image/serverpage/image-id/115432iA22AF8C49C9D8363/image-size/large?v=v2&px=999 "Attach 111.png")


Tags: cloud

confluence-cloud
How can I embed a read-only view of a confluence page in a Wordpress page?
Asked by Josh Schacht:

My Confluence Cloud space consists of many pages that offer guidance to our internal users on our business processes and FAQs. An example is: I have a page that provides step-by-step instruction for updating our customer database with a new client.

Our team is much more comfortable navigating our internal wordpress website than they are navigating Confluence. I want to embed a read-only view of a confluence page in my wordpress site. So, from the user's perspective, they would navigate to the FAQ page on our internal site and see a view of the relevant Confluence page. They would not need to make edits, only to see the view. Importantly, I want to be able to update the Confluence page and have those changes automatically updated on the wordpress site.

I have tried using the Embedder for Confluence App, but the display/formatting is unacceptable - all elements get stacked on top of each other and are presented differently than they are designed on the Confluence page.

Is there a better way to go about embedding these read-only views on Wordpress?


Answers:
author: Matt Reiner [K15t]
body: Hey John,

My teams' [Scroll WP Exporter](https://marketplace.atlassian.com/apps/1215816/scroll-wp-publisher?hosting=cloud&tab=overview) app might work for you.

comments: author: Josh Schacht
body: Hi Matt, thanks for reaching out. I've installed your app but am seeing the same issues that I did with the Embedder app: the layout of my page is not maintained when the content is published to wordpress. For example, I have many sections with 3 columns, but those columns get stacked on top of each other rather than being displayed horizontally.


author: Matt Reiner [K15t]
body: Ah, yeah The app can't handle advanced content layouts like that. :(  

Another option could be our app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview). While the content won't live in Wordpress, a [Scroll Viewport site](https://help.k15t.com/) is built to be easy to browse.


Tags: cloud

confluence-cloud
What metrics does Confluence support to be able to measure success?
Asked by Finnian Grahe:

Hi, I work for a large organisation, I'm wondering if anyone has any information regarding success metrics that confluence supports? What kind of metrics can I report on for a confluence page or pages?


Answers:
author: Stephen Garber
body: Confluence doesn't have an interface that shows application stats, but there is some data that you can gather to get an idea on how the instance is being used.

We use the confluence advanced search interface to filter based on year to see the number of pages created each year. This gives us an idea on the velocity of page creations. It's also easy to track the number of used licenses and graph that over time.

comments: author: Finnian Grahe
body: Hi Stephen, thanks for your response, do you know if there's a page or report that lists all the tools available such as advanced search etc which could give me an indication for what can be measured? Even if there is no interface to track stats.
Seeing changes in a .ppt file?
Asked by Mike Unger:

I've got a .ppt file that I made changes to. But Sourcetree doesn't see that I've made any changes so I can't commit back into my repo. I also made changes to a .docx file in the same repo which is seen. Why doesn't it see the changes in the .ppt file? The file in question is about 5M.


Answers:
author: David at David Simpson Apps
body: Sometimes this happens. Try restarting Sourcetree.

Or use git on the command line.

```
git status
```

...will show you what has changed.

Sometimes the changes are present on the command line, but need "adding" to the repo.

```
git add some-powerpoint.ppt
```

...will add the file back to the repo and Sourcetree will then notice it has changed., and you can carry on as normal.


Tags: confluence-server

server

sourcetree
Keep formatting when creating Jira issue from Confluence table
Asked by Fred W:

I know how to create issues straight from a confluence table, but if I put bullet points and other types of formatting etc into the description field in confluence it gets lost when converting to the jira description field, can any help with a work round for this please?


Answers:
author: Patr?cia Oliveira
body: I have exactly the same problem, anyone to answer us?

comments: author: Patr?cia Oliveira
body: <https://jira.atlassian.com/browse/JRASERVER-38416> :(


Tags: confluence-server

jira

server
cannot edit information
Asked by Aleksey Batyrev:

For unclear reason I lost a possibility to change information in pages and edit pages. In an attempt to edit I got a message from Confluence, that editing is currently impossible and for I can try editing in a few minutes again. This situation lasts for few hours already and I get the same messages from Confluence and I cannot edit


Answers:
author: Support - Leoj Studio
body: I tried it on my browser and it's working perfectly  
See if these points might be the problem

* If you are not a site admin, then the site admin might have revoked your access
* Browser antivirus : Disable the antivirus software and try again

If these two are not the problem, then contact

Atlassian :

<https://www.atlassian.com/company/contact>

Or

Create a Support ticket

<https://support.atlassian.com/contact/>

comments: author: Aleksey Batyrev
body: I'm an admin. So thre is no issue of revoked access

I tried several browers from IOS and Windows. The result was the same. As soon as I tried to edit a page a get a message that I cannot, and should try later.

Yesterday, I restarted Conflunce in the server because it stop working. Now, I'm thinking of a possibility that Confluence database lost integrity and the system cannot edit becuase of this. Maybe, the is some kind of "safe mode" or Confluence data base check and repair, for I can use Confluence as before. There should be some reason why I cannot edit any more.


Tags: confluence-server

server
Confiforms: Copy/Paste Images to add a picture(s) to file upload field?
Asked by its moi:

Quite a special question, I know. Is there a way to add pictures via pasting from clipboard to a form (file upload field) during form entry?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Sorry no, not at this time.

You need to use the field control to upload it - no drag'n'drop supported

Alex


Tags: confiforms

confluence-server

server
batch.css not loading on a new server install
Asked by Shaun Penton:

Hi. I have just installed Confluence Server 7.8.1 against a new MySQL 5.7 Database. The batch.css StyleSheet isn't loading - the GET fails with NET::ERR_ABORTED 500.

This occurs:

* Both locally on the server and on a remote host;
* When using an IP address or localhost;
* On both Chrome and Firefox
* On private browsing/incognito mode
* After a full (CTRL-F5) refresh

I've seen similar issues posted but with no replies/follow up.

Any ideas?

Regards,

Shaun P (new Confluence user)

\*\* Update: Jira install on the same server displays as expected

![image.png](/t5/image/serverpage/image-id/115281i560BD15EF2CF78DD/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shaun Penton
body: This can be closed. I had to do a re-install (for another reason) and when reinstalled, the issue didn't occur.


Tags: confluence-server

server
retrust Atlassian Companion
Asked by J?rgen Buchinger:

Hi experts on confluence,

I have a really annoying problem. We use Atlassian Companion for direct editing of attachment documents (Excel, Word, ...). After the first installation the user has to trust the app. For a user this trust is lost. A message appears, you have to trust the app, but the confirmation window does not appear. How can I restore the position of trust?

Thanks for your help, J?rgen


Answers:
author: J?rgen Buchinger
body: [@Alex K](/t5/user/viewprofilepage/user-id/1882108) , [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) , we could fix the problem.

Deinstall the Atlassian Companion app, delete all associated folders of the app, reinstall the app.

After this precedure the trust-window was shown and could be confirmed.

Thank you for your sugestions.


author: Alex K
body: Hi [@J?rgen Buchinger](/t5/user/viewprofilepage/user-id/3567789) ,

Which version of Confluence are you using?

The trust confirmation window will be automatically closed once the file dialog opens with the file to edit. This was a design decision to minimise the number of windows Companion has open at once. Is this behaviour causing any functional problems? If the file opens in the file dialog, then that means that Companion has successfully connected to Confluence and thus trusts the instance.

Regards,  
Alex


author: Dominic Lagger
body: Hi [@J?rgen Buchinger](/t5/user/viewprofilepage/user-id/3567789)

Is this what you searched for?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/115449i926DA30EA8FD2D1A/image-size/large?v=v2&px=999 "image.png")

This clears all trusted domains. I think the user has then to trust again every domain.

Regards, Dominic


Tags: confluence-server

server
???????????????????
Asked by Satomi Ito:

?????????????????????????????????????05-Oct???????????????????????????????05-10????????????????????

Chrome???????????????????????????????????????????

?????![image.png](/t5/image/serverpage/image-id/115275i7B10B85F689F4611/image-size/large?v=v2&px=999 "image.png")

?????

![image.png](/t5/image/serverpage/image-id/115273i9C9290E115B29BF5/image-size/large?v=v2&px=999 "image.png")

????????????????


Answers:
author: Tomoko Suzuki
body: ???????????????????????????????

???????????????????????????????????????????????

Confluence ?????????????????05-10?????????????????  
?????????????????????????????????????????????????????????????

?????????????


Tags: advanced-roadmaps

cloud

confluence-cloud
Cannot enable plugin after update (java.lang.IllegalStateException: The bundle is uninstalled)
Asked by Philipp Stockhofe:

Solution:

<https://confluence.atlassian.com/jirakb/enabling-the-jira-agile-plugin-gives-the-error-the-call-to-the-jira-server-did-not-complete-within-the-timeout-period-we-are-unsure-of-the-result-of-this-operation-779158824.html>


Answers:
author: Fabian Lim
body: Glad you were able to solve it.


Tags: app

confluence-server

server

update
is there a way how to restrict admin access a bit more?
Asked by Erik Lindeman:

In de server version you needed to manually log in to the admin session. In the cloud you just get it when you log in via sso. Is there a way we can adjust it that you can log in but need to do an extra manual action to get the admin rights?

(also for Jira by the way)

with kind regards

Erik Lindeman


Answers:
author: Ismael Jimoh
body: Hi [@Erik Lindeman](/t5/user/viewprofilepage/user-id/782798)

To my knowledge there is none. When you login, the SSO kicks in and authenticates the user.   

You could check <https://jira.atlassian.com> to see if such a feature already exists and if not, raise a feature request for it.

Regards.

comments: author: Erik Lindeman
body: thnx! i will


Tags: cloud

confluence-cloud
Space permission error when changing group name in AD
Asked by ???:

The permissions of the Confluence space are set and used by AD groups and users.  
When I change the name of a group, confluence does not find the group, and I get a message that the group cannot be found.  
Is there any way to solve this problem?

![image001-2.png](/t5/image/serverpage/image-id/115248i6920FB1890D2A5DE/image-dimensions/369x406?v=v2 "image001-2.png")

![image002.jpg](/t5/image/serverpage/image-id/115247i751C9E15EF62B20D/image-dimensions/699x203?v=v2 "image002.jpg")

![image003.png](/t5/image/serverpage/image-id/115246iF222E9C31A710DD3/image-size/large?v=v2&px=999 "image003.png")

After changing the name like this, a message appears under the group name indicating that the group could not be found.![image005.png](/t5/image/serverpage/image-id/115244i2CC475303A2F575D/image-dimensions/459x213?v=v2 "image005.png")


Answers:
author: P_D_ Foerster
body: Hey there,

for groups there is no unique ID attribute configurable in the group schema settings of your Active Directory connector that would allow tracking of group name changes. Therefore, consider if you really need to change the group name.

If you need to change it, you have to update all references (in your case space permissions) manually, i.e. removing the old entry and adding your renamed group as new entry.


Tags: active-directory

confluence-server

error

group

permission

server
Confluence administrator vs System Administrator... what is the difference?
Asked by Yael Holland:

What is the difference between Confluence administrator vs System Administrator?

What is the criteria to assign a group to these two permissions?

I am under the impressions that System Administrator has FULL access while Confluence Administrator has limited admin permissions. Am I correct?

I am confused please help!


Answers:
author: Deepanshu Natani
body: Hi [@Yael Holland](/t5/user/viewprofilepage/user-id/3847455)

Confluence Administrator and System Administrator permissions govern who can control system-wide administrative settings. Users with the Confluence Administrator permission can perform most administrative functions, but cannot perform functions that can compromise the security of the Confluence system.

Please refer to the following documentation to understand the difference in detail:

<https://confluence.atlassian.com/doc/global-permissions-overview-138709.html#GlobalPermissionsOverview-confadmin>


Tags: cloud

confluence-cloud
Problems starting Confluence Server 7.0.2
Asked by Greg Post:

Trying to run Confluence 7.0.2 on localhost: 8090  

Fatal error on attempted startup "Could not load bootstrap from environment"

Exception = JdbcSQLException: Row not found when trying to delete from index """"".I360: ( /\* key:7143451 \*/ 7143451, 'TaskQueueFlushJob', TIMESTAMP '2019-07-05 23:21:45.562', 6, 'S', 'Executed tasks for queue com.atlassian.core.task.DefaultTaskQueue@276b461')" \[90112-196\]


Answers:
author: Diego
body: Hello [@Greg Post](/t5/user/viewprofilepage/user-id/639295) !

I have experienced this behavior when using the embedded H2 database. This usually means that the database is corrupted.

Running Confluence on the H2 database is not recommended for production instances. You can check the supported databases here:
> * [++***\[Confluence Server and Data Center\] Supported Platforms***++](https://confluence.atlassian.com/conf70/supported-platforms-976757565.html)

Restoring the H2 database can be quite tricky or even not possible at times. The easiest and most reliable way of restoring your site would be restoring a backup:
> * [++***\[Confluence Server and Data Center\] Manually Backing Up the Site***++](https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html)

You should be able to restore a backup in a new instance or the same after you erase the current database data. The embedded database files are stored in your Confluence home directory \<confluence-home\>/database.

It is a good idea to backup the database file before removing it. More details on the H2 database:
> * [++***\[Confluence Server and Data Center\] Embedded H2 Database***++](https://confluence.atlassian.com/doc/embedded-h2-database-145098285.html)

If you have a backup of your site prior to this behavior, you can backup and then remove the contents of your \<confluence_home\> folder. Doing this, will prompt Confluence to start a new setup and will allow you to restore the backup of your site.

Just keep in mind that Confluence can not be running while you delete the files from the home folder.

Let us hear from you!


Tags: confluence-server

server
Linking Content To a Calendar
Asked by DavidM:

Is there a way or a macro to send info from an article to a calendar?

Thanks


Answers:
author: Fabian Lim
body: Hi [@DavidM](/t5/user/viewprofilepage/user-id/1194859)

Could you please clarify what you meant with "an article to a calendar"?

Thanks


Tags: calendar

confluence-server

server
Content img src URLs redirect to http, breaking in safari
Asked by Chris Miller:

When getting \`content\` from the Cloud API, the delivered html contains img src urls formatted in the following way:

```
src=\"https://name.atlassian.net/wiki/download/attachments/1768720069/Screen%20Shot%202020-10-12%20at%202.04.48%20PM.png?version=1&amp;modificationDate=1602605753562&amp;cacheVersion=1&amp;api=v2\" 
```

Which, in Safari, redirects to a secondary URL to download the attachment, which is HTTP, causing these errors:

![Screen Shot 2020-10-21 at 1.04.51 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/115181i189C2A7793199F75/image-dimensions/362x236?v=v2 "Screen Shot 2020-10-21 at 1.04.51 PM.png")

URL used:

```
https://<org>.atlassian.net/wiki/rest/api/content/1768720069?expand=body.export_view
```

Is this an oversight? Or is there a way to get simpler URLs embedded in the export_view html? Thanks


Answers:
author: Diego
body: Hello [@Chris Miller](/t5/user/viewprofilepage/user-id/4134855)!

As I understand, you are facing alerts about Mixed Content coming from Confluence. With this in mind, please allow me to ask a few questions. Here we go:
> 1. *Are those warnings present when using another browser?*
> 2. *How exactly did you make the call to trigger those warnings?*
> 3. *Are you unable to download attachment from your pages?*
> 4. *How exactly did you trigger those warnings in Safari?*

The export_view exports the page body content into HTML format with absolute links to content within it. There is a conversion happening, I believe that the mixed content is created during the creation of the links for the HTML content.

Let us hear from you!


Tags: cloud

confluence-cloud