youngmon/atlassian-qna huggingface dataset:
Can't Access a Board on my iPhone using the Trello App
Asked by Donna von Nieda:

I can access two out of three boards. The board I cannot access now was working just fine and then all of the lists disappeared. I can still see the board, but no lists. When I log onto Trello online they are still there. Please help!


Answers:
author: Iain Dooley
body: [@Donna von Nieda](/t5/user/viewprofilepage/user-id/3949276) try killing the app, then checking off clear on launch:

[https://help.trello.com/article/1061-troubleshooting-for-the-ios-app#:\~:text=Clearing%20the%20cache,-Sometimes%2C%20cached%20data\&text=To%20clear%20that%2C%20open%20your,to%20close%20Trello%20and%20relaunch.](https://help.trello.com/article/1061-troubleshooting-for-the-ios-app#:~:text=Clearing%20the%20cache,-Sometimes%2C%20cached%20data&text=To%20clear%20that%2C%20open%20your,to%20close%20Trello%20and%20relaunch.)
How can I generate to do lists?
Asked by Lina Christopoulou:

We are a team of four using trello basic. We have one board, with several lists. Each list has a few cards and on each card we have checklists with actions that are @\[deleted\] . How can I get trello to spit out just my todo list in a simple way?


Answers:
author: Iain Dooley
body: [@Lina Christopoulou](/t5/user/viewprofilepage/user-id/3917554) You can see assigned checklist items in the Home view under "Your items", have a read of this overview:

<https://blog.trello.com/advanced-checklists>

comments: author: Lina Christopoulou
body: Sure, thank you but that's with the paid version, we're using the free version. Any ideas around that?


author: Iain Dooley
body: [@Lina Christopoulou](/t5/user/viewprofilepage/user-id/3917554) in that case, instead of using checklists with @name to assign tasks to people, you can add members to cards, then filter the board to show only cards assigned to those people and see cards across all boards in the cards view:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

<https://help.trello.com/article/819-viewing-all-of-your-cards>


author: Lina Christopoulou
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks... after some rearranging of the board and a bit of faffing that can work.

Thanks you!

It's bizzarre that the search box to the left of the boards gives a different output than searching via the menu. And of course the ideal would be to be able to search for "@name" and for that to pick up the @s in the Checklists too.


author: Iain Dooley
body: [@Lina Christopoulou](/t5/user/viewprofilepage/user-id/3917554) yes it made much more sense when "search in this board" was called "filtering"
Is the time field required when using dates?
Asked by Day_Reynolds:

I don't want my due dates or custom field dates to note the time, I only want the date. Can I stop the time portion from being displayed?


Answers:
author: Iain Dooley
body: [@Day_Reynolds](/t5/user/viewprofilepage/user-id/3949161) It always uses time, if time isn't important, does it matter that it's there?

comments: author: Day_Reynolds
body: Yes it matters. It's unnecessary text that takes up precious space. It's 'junk' on the card. It's extraneous. Good design doesn't leave in stuff that the user is expected to just overlook. And, it's additional clicks required to add a date to something.

There should be an "all day" option, or option to not display time.


author: Iain Dooley
body: [@Day_Reynolds](/t5/user/viewprofilepage/user-id/3949161) I've never found it a problem but by all means you could go back to trello.com/contact and submit that as a feature request.
Trello outlook reply for mac
Asked by Hammaad Choudhary:

Hi Guys,

I hope this is the best place to get this question answered.

When I get a notification via email for a trello [@mention](/t5/user/viewprofilepage/user-id/732788) or something, there is a reply to email link which I presume updates a comment onto the board, which generates a long ass email [(6sgkafdshv8sw9emf+2ueafdsh3vchtdafhrwvgunzttys+134rz64ule@boards.trello.com)](mailto:carltimms2+2rplzwj6sgkv8sw9emf+2ue3vchtrwvgunzttys+134rz64ule@boards.trello.com)but it doesn't seem to work for Outlook on mac but works totally fine for webmail, is this a limitation from our free trello license or an outlook for mac issue? Thanks.


Answers:
author: Iain Dooley
body: [@Hammaad Choudhary](/t5/user/viewprofilepage/user-id/3870739) it's a problem with outlook, probably with how it's interpreting the plus signs in the email.


Tags: ms-outlook

mac
Use only OAuth as the login method
Asked by Dany Raymond:

Hi,

I'm used to login to Trello from Google oAuth, but the Trello / Atlassian merge forced me to set a password.

So now I can login with both Google oauth this new Trello account.

Is there anyway to not have this side account and just use the Google oauth?


Answers:
author: Iain Dooley
body: [@Dany Raymond](/t5/user/viewprofilepage/user-id/3949121) You can now use SSO with Trello without having to have Enterprise with Atlassian Access:

<https://www.atlassian.com/software/access>

But once you've set a password on an account created with Google you can't go back to not having a password.

comments: author: Dany Raymond
body: Well they forced me (to logout) to set a password so...


author: Iain Dooley
body: [@Dany Raymond](/t5/user/viewprofilepage/user-id/3949121) yep, me too! However IIRC when this happened to me, I had to change my Trello password, then I had my email address in Google the same as my email in Trello, migrated to Atlassian, continued with Google, and my Atlassian account doesn't have a password, it's Google only. But you can get SSO for Trello now through Atlassian access which is better anyway.


Tags: login

oauth
I am not intrested in this product of you so then why you detected my money from my account now whoe
Asked by khizar_Hayat:

Hi..! I am Khizar Azad .i want only one question to you thats i am not intrested in trello so then why you debit mmoney from my account now i want back my mney immedetily


Answers:
author: Nic Brough -Adaptavist-
body: We, the community, did not do this, you are asking the wrong people.

You signed up for Trello and agreed to pay, then used it (enough to incur charges you agreed to pay for)

You have this agreement with Atlassian, not community. We're mostly Atlassian users, including some Atlassian people, but we have no visibility of, let alone any rights to amend, any billing stuff for other people.

You will need to get in touch with Atlassian, over at <https://support.atlassian.com/contact> . If you're going to stop using Trello, they'll be able to stop further payments, explain what you have been charged for and maybe get you a refund if it's a simple mistake (definitely if it's a mistake on their side)
I am switching from Asana to Trello. Is there an easy way to get all my stuff from there to here?
Asked by JillCHal:

I don't want to sync my info because I will not be using Asana anymore. Just want to move all my stuff from there to Trello.


Answers:
author: Iain Dooley
body: [@JillCHal](/t5/user/viewprofilepage/user-id/3938879) there's no direct import, but you can import from CSV using Import2:

<https://www.import2.com/apps/trello>

comments: author: JillCHal
body: Thank you very much!
On one of my boards, the list is visible, but not the cards in the list. How do I see cards?
Asked by Melanie:

Under the list heading, it tells me 12 cards or 2 cards, but there are no cards visible for me to see. I know they are there, but I cannot access them. Help!


Answers:
author: Iain Dooley
body: [@Melanie](/t5/user/viewprofilepage/user-id/3948787) You've got filtering turned on, look in the top right of your board for a little green box and click the "x" in it:

![2020-06-02 at 10.11 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/97390i9FDD268B628BF9C2/image-size/large?v=v2&px=999 "2020-06-02 at 10.11 pm.png")
How do I restrict views of notes on cards?
Asked by Amy Hovland:

I would like to invite a group of ppl to see a board with cards that have sensitive info within the comments and notes sections.

Is there a way to ensure that this group sees the cards, but cannot see these details?

Thank you


Answers:
author: Iain Dooley
body: [@Amy Hovland](/t5/user/viewprofilepage/user-id/3949001) no there isn't, but if you just want them to see a bunch of card titles without being able to interact with them you could send them a screenshot

comments: author: Amy Hovland
body: Thanks Iain, yeah that's what we were going but that requires the manual steps rather than providing just a link updated real-time. Less than ideal.
View list of attachments without opening the card
Asked by Shawnna:

Is it possible to see a list of attachments without opening the card? For example, on the main board page it will show a card and indicate that there are 6 attachments in the card. Is there a way to change the display so that the card will show the title of each attachment so I can see an overview of what is in the card without actually opening the card? I hope that makes sense.


Answers:
author: Michael Pryor
body: I'd love to learn more about how/why you'd use that to understand what you're doing and figure out if there's a way to help (or how to build a feature to support you).

comments: author: Shawnna
body: I am a homeschool mom and am trying to organize our unit studies. I am creating a board for our unit study of Asia. Under that board I have a card for each country (lesson) we will cover. Within that card I have attachments to YouTube videos to watch or books to read. It would be nice for me to look at the board and quickly see an overview of what is planned for each country/ lesson so I can see if more or less material needs to be added, is it balanced with the other countries in content, etc instead of having to open each card and see what has been planned for the lesson.


author: Iain Dooley
body: [@Shawnna](/t5/user/viewprofilepage/user-id/3948758) what if you had a list for each country instead of a card for each country, then create a card for think to watch/read? You could then use due dates to indicate completion, or maybe labels if that's what you were currently using lists for.


author: Shawnna
body: I think that's the way I have to do it. Thank you
New card cover UI?
Asked by MetBril:

This morning, I was adding some covers to cards. I had the opportunity to specify the look of the cover. For example to have the title over the image (instead of under it), and have the text in regular black or white (for dark images). And have the image cropped nicely into a fixed size.

Since I'm new to Trello, I thought this was default behaviour. A few hours later, I am (apparently) back to the 'old' UI, where I can only upload an image or pick one from Unsplash, but no formatting.

Unfortunately I didn't take any screenshots.

Might I have been given a new UI during A/B testing temporarily?


Answers:
author: Michael Pryor
body: It's rolling out (not an A/B test) but we found a few issues so had to roll back, fix, and will start rolling out again. Wheeee! card colors! \*shhh will get announced in a few days\*

comments: author: MetBril
body: I won't tell anyone. ?


author: Jennifer Carlson
body: Does the card covers function work right now? I don't see a button for it. I'm on a free version.


author: MetBril
body: It's live for some time now. You should read the accompanying blogpost.


author: Jennifer Carlson
body: Thanks. I read the blog post several times, but my card backs do not have the "cover" button. Not sure what I'm missing or doing wrong.


author: Michael Pryor
body: 1. First, add an image to a card (drag and drop, or upload the image attachment)

2. one the attachment there should be a link that says "Make Cover" (this is on the back of the card)

3. Once you make it a cover image, at the top of the card (on the back) you will see a "Cover" button over top of the image.


Tags: card

clover
?C?mo puedo poner trello en espa?ol?
Asked by Yaiza Diana S?nchez:

Buenas tardes, ?alguien me puede decir c?mo poner trello en espa?ol?

no s? muy bien porque me sale en ingl?s por defecto.

Muchas gracias de antemano,


Answers:
author: Michael Pryor
body: <https://help.trello.com/article/745-is-trello-available-in-other-languages>

comments: author: Microelectr?nica Concepci?n
body: No est? la opci?n Espa?ol/Spanish

![TRELLO ESPA?OL.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/266173iC9F261F99A352BAE/image-size/large?v=v2&px=999 "TRELLO ESPA?OL.JPG")
Trello notifications
Asked by Anna_Permiakova:

Hi!

Our team has faced a situation when being a member of a card you can get unnecessary notifications during the weekends. Is it possible to turn off trello app notifications during the weekends so not to be disturbed when you're supposed to rest from work?

Thank you!


Answers:
author: Jmwendwa
body: Hi [@Anna_Permiakova](/t5/user/viewprofilepage/user-id/3948436)

Glad to answer you this.

Currently there is not an option to do that. Also, there is no power up that does that at the moment. The easiest way to achieve that would be, as you enter the weekend you manually turn the notifications off.

That is at the;

1. Under "**Notifications** ", click "Change **Notification** Email Frequency"
2. Select "Never"

If it is on desktop notification; You can easily as well do this as per the image

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/58879df8dd8c8e73b3e8f540/file-L687LyHF2z.png)

Your question would make a good power-up for many teams and the idea of work life balance.

Hope this helps in as much as you probably knew it.

Cheers.
Rule Creation Trigger
Asked by Bob:

Hi there!

I created a rule under butler saying:

Trigger: "when a due date in this month is set on a card not in list "Renewal""

Action: do whatever

I think the rule must run automatically to check which card date is due in this board and under any list except the one mentioned in order to take the desired action. Whereas it's not doing like this. It is only doing it for the newly modified cards.

My question: How can i make the rule to automatically run and check the due dates and take the appropriate set of actions?

Thank you!


Answers:
author: Michael Pryor
body: Hi Bob,

I don't believe the rule will run for cards that already have a due date. Is that what you mean? The reason is because the trigger is "when a due date is set".

You could create a board button that would do your action for all cards if the due date matches some criteria and they are not in the list "Renewal".

![Screen Shot 2020-06-01 at 10.28.10 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/97267iA0435BA6CA4730C4/image-size/large?v=v2&px=999 "Screen Shot 2020-06-01 at 10.28.10 AM.png")![Screen Shot 2020-06-01 at 10.28.02 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/97268i656A4BA7CBE32B68/image-size/large?v=v2&px=999 "Screen Shot 2020-06-01 at 10.28.02 AM.png")

comments: author: Bob
body: Hi Michael,

Thank you for your immediate response.
> I don't believe the rule will run for cards that already have a due date. Is that what you mean? The reason is because the trigger is "when a due date is set".

Yeah, your right, that was exactly what i was trying to do.

I then applied your advice and worked fine, except i wasn't able to set the new due date to the same day next year. which i was able to do through the rule.

Anyway, i will try to work it out through another rule if possible, else it wont be a big in the meantime.

Regards


Tags: automation

butler

due-date

rule
Can't add Trello tab in MS Teams
Asked by bill.farquharson:

I'm trying to add a Trello tab to an MS Team, using the Teams desktop app but each time I get the response 'Something went wrong' and that's that. I've logged out of my Atlassian account and back in again, but still no luck.

![Teams error.png](/t5/image/serverpage/image-id/97241iB764A16DB65C50A3/image-dimensions/524x175?v=v2 "Teams error.png")


Answers:
author: Soumyadeep Mandal
body: Hi [@bill.farquharson](/t5/user/viewprofilepage/user-id/3948265) ,

Welcome to the community!

Let me suggest a solution that worked for me!

First of all log out of Atlassian account then clear cache, history, and all other things(clear browsing data) from browser then re-open your browser and log in. I hope it will solve your problem!

comments: author: bill.farquharson
body: Thanks [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) that worked for me - much appreciated.

Bill


author: Sarah Mishell Serrano Dubon
body: no puedo acceder a tableros por medio de links debido a alg?n error en plataforma.
Does Trello send reminders of checklist items?
Asked by Mariam Assadeq:

I realize that it's not possible to specify a time for a given checklist item, but does the app remind me of checklist items that are due on a specific day (by email..etc.)? Or is the calendar the best way to view such items?

Thank you,

Mariam


Answers:
author: Soumyadeep Mandal
body: Hi [@Mariam Assadeq](/t5/user/viewprofilepage/user-id/3948199) ,

Welcome to the community!

As per as my information both are good but the calendar the best way to view such items.
How can I prevent all new cards defaulting to 'Watch"?
Asked by Victoria Murphy:

I have looked through community answers for this - but none of the answers gives me the help I need.

In Trello I have starred emails come into a list on a board.

Each new card (starred email) - automatically has watch on it and I don't want this.

How do I turn off this Trello autowatch default on new cards?

Thank you for any insight/help.

Kind regards

Victoria


Answers:
author: Michael Pryor
body: How did you set up the starred email into a list on the board? Via zapier?

comments: author: Victoria Murphy
body: Hi there.   

Yes I did. I have checked the set up a dozen times to see where I can turn it off in Zapier as well and cannot see anything.   

Thank you so much for taking the time to respond.   

Any thoughts?

kind regards

Victoria


author: Iain Dooley
body: [@Victoria Murphy](/t5/user/viewprofilepage/user-id/3948190) when you create the cards, are you adding any comments to the card with Zapier? If so, then what you might find is that if you untick the "watch" checkbox when adding a comment to another card, that adding a comment via the Zapier API won't automatically watch the card:

![2020-06-02 at 11.53 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/97415i7F3A256756A37DBC/image-size/large?v=v2&px=999 "2020-06-02 at 11.53 pm.png")

This checkbox only needs to be unchecked once and then it applies it throughout your account.
Lost work
Asked by Jess Beames:

Hey, I've just lost a couple of hours of really good work.   
I've checked out page history and the version does not exist. Previous work also does not exist in 'view changes'.


Answers:
author: Jack Brickey
body: Hi [@Jess Beames](/t5/user/viewprofilepage/user-id/4696913) , I am unsure what could have cause the lost work but maybe you are aware of the actions that resulted in this most unfortunate issue. While that doesn't help with recovery it may with future avoidance. Unfortunately if there is not an open browser tab with your text nor a version in the page history then it may truly be lost. However, please check your Drafts section - click on **Recent** in menu bar then **drafts**.

comments: author: Jess Beames
body: Thanks Jack, it's quite unusual and hadn't experienced issues like this on Confluence. I also checked drafts - but it seems only unpublished documents are listed here.


author: Jack Brickey
body: it seems it is not recoverable then. strange. there are browser extensions that save browser input you might wish to consider for future.


Tags: cloud

confluence-cloud
Unable to share the page with other jira member
Asked by Zulfiqar Bin Zafar:

Hello,

I've created the page in confluence and wanted to share it with my team member but unable to do so. The member is already apart of jira board and project and have the administration rights as well but when I type name in the sharing I am unable to find that user.


Answers:
author: Kurt Klinner
body: [@Zulfiqar Bin Zafar](/t5/user/viewprofilepage/user-id/4689668)

How are the permissions set for accessing the space to confluence?

Do the other users already have access to confluence? This could be check in the via admin.atlassian.net -\> Manage Product access

![Screenshot 2022-01-06 at 08.12.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/176354i2F31CD82BC1796BD/image-size/large?v=v2&px=999 "Screenshot 2022-01-06 at 08.12.00.png")

Cheers

Kurt


Tags: confluence-cloud
How to download repo via react app using api?
Asked by DM:

I want to download the repo as a zip file in react app using API.currently it giving CORS error.


Answers:
author: Pramodh M
body: Hi [@DM](/t5/user/viewprofilepage/user-id/4696688)

If you are referring to Pages, here's a thread

<https://community.atlassian.com/t5/Confluence-questions/Best-approach-to-download-all-confluence-pages-in-a-space-and/qaq-p/1529389>

If you are referring to the repo in Bitbucket, here's an API

<https://community.atlassian.com/t5/Bitbucket-questions/How-to-download-repository-as-zip-file-using-the-API/qaq-p/862113>

To mitigate CORS error, reduce using Access-Control-Allow-Origin parameter

Thanks,  
Pramodh


author: Nic Brough -Adaptavist-
body: Could you explain the question more, please? What has it got to do with Confluence?

What are you actually trying to achieve?


author: Gonchik Tsymzhitov
body: Hi!

is this related to the Confluence question?

Maybe the next thread will help you <https://community.developer.atlassian.com/t/plugin-development-and-cors-problem/49002>
How to display child display with the page's creation date
Asked by Going Jang:

I want to know How to display child display with the page's creation date

(for example)

Release board

?0.1version S/W was release

?0.2version S/W was release

?0.3version S/W was release

(Expect child dipslay)

++0.3version S/W was release++ 2021/01/06 14:00

++0.2version S/W was release++ 2021/01/05 11:00

++0.1version S/W was release++ 2021/01/03 10:00


Answers:
author: Pramodh M
body: Hi [@Going Jang](/t5/user/viewprofilepage/user-id/4696566)

Welcome to the Community!!

Straight forward there is no macro that displays

Here's a link that shows how to display created date for a page

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Want-to-display-page-information-like-Creator-Created-Date-Last/qaq-p/738622>

Thanks,  
Pramodh


Tags: hierarchy

macro
wish to fire multiple onCreated events within a form submission.
Asked by psdillon66:

Within the form definition I have setup 2 IFTTT macros both which are using the OnCreated Event. One is to set a field value of a checkbox to true and the second is to send an email. Both events trigger bu there are 2 records created one has the checkbox checked and the second it is not checked. Subsequently 2 emails are sent.

What I am trying to do is set the default value of a checkbox to checked and was using the onCreated IFTTT event to set it but it creates a second record.

Suggestions??


Answers:
author: psdillon66
body: Seems I have figured this out myself. I was able to set the default value in the registration macro


author: Alex Medved _ConfiForms_
body: You can use ConfiForms Registrations (FormView) macro to set defaults (macro parameter) or have it more advanced and to be set through the ConfiForms Rules for Field Definition macros (set value).

More advanced is because you can set the defaults conditionally... as with any other form rules


Tags: confiforms

confluence-server

server