youngmon/atlassian-qna huggingface dataset:
Confluence Editor broken with large pages
Asked by Phil Sanderson:

The old version of the page editor seems to break with large pages that have lots of images.

All I get is the useless bad UX It's taking longer than usual to load this page error, which is a lie because it's a bug with confluence.

It seems like activationid-services is returning a 429 too many requests error for some reason but only when editing large pages.

PS: Also your JavaScript is really poorly optimized their is way to many requests no wonder the page takes so long to load.

PPS: I would submit a bug report but thats broken as well.


Answers:
author: Shannon S
body: Hello Phil,

Thank you for bringing this to us. We'll need to take a look at the pages in question because it can depend on how the images are attached and any other macros on the page.

I saw you mentioned submitting a bug report isn't working. What was the problem you had submitting a ticket? I assume you're referring to the [contact form for Support](https://support.atlassian.com/contact) and not our bug tracking system, [jira.atlassian.com](https://jira.atlassian.com/secure/Dashboard.jspa). Is that correct?

It's possible to submit bugs and other requests via support, but you need to be a product or site admin to create a ticket. Take a look at [Atlassian Support Offerings](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html) for details, referring to the table under **Support Entitlements (who can raise support requests)**. Once we can confirm the issue as a bug, Support will open a bug ticket on jira.atlassian.com.

I looked at the information associated with your account, and it doesn't appear that you are a product or site admin for the linked Cloud account. Therefore, I recommend you report this issue to one of your product or site admins so that they can raise a ticket with Cloud Support.

Thank you, and take care!

Shannon

comments: author: Phil Sanderson
body: Yeah it was through the contact form. It just state the site url wasn't valid nothing about me having to be a site admin to use the form.

I generally don't use a lot of macros but could be related to lots of images on a page as that is common. One thing to note is that other people where updating the page and adding images while i was editing it. Not sure if that makes a difference.

I've copied the existing page and re-done most of the edited changes which seemed like the easiest way to fix it.


author: Shannon S
body: Hi Phil,

Thank you for clarifying that. We can certainly look into that in the support ticket; I don't want to ask you how you entered your site URL on a public forum.

Let me know if your admin has any trouble raising the case. They shouldn't have the same issue because the form doesn't ask for a URL if they're logged in as an admin. You can have them add your user as a participant when they create the ticket.

Thanks again, and take care.

Shannon


Tags: cloud

confluence-cloud
I could not share the page with external user, its telling me ''there is no result for the email''
Asked by giloadewale123:

its not sharing with the email I wanted to share with its saying there is no result for the email I wanted to share with


Answers:
author: Benjamin
body: Hi [@giloadewale123](/t5/user/viewprofilepage/user-id/4187659)

Another way to share is that there is copy link which could put in an e-mail and send.

The share option is for those who have access to your confluence site or could be invited to your site to share.

Hope this helps.


Tags: cloud

confluence-cloud
Intermittently unable to view Google Documents on Confluence pages
Asked by Lisa FW:

Intermittently various Confluence users in our org will get this error when accessing a page with an embedded Google sheet/doc/slides:

**accounts.google.com** refused to connect

There is a blank area where the google doc should be.

I have one google doc currently in that state \& am using it to debug this problem for our users. I have followed the instructions on [this support page](https://confluence.atlassian.com/confkb/unable-to-view-google-documents-on-confluence-pages-1044097426.html) and am unable to get the embedded google doc to show up. I have removed Google Drive for Confluence and re-authenticated multiple times with no success.

Note that we are using Atlasssian Access for our user authentication for Confluence, if that is useful information.

Thanks for any help - Lisa Fischer-Wade


Answers:
author: Fabian Lim
body: Hi [@Lisa FW](/t5/user/viewprofilepage/user-id/1657575)

I found a similar post with a solution to your issue. Check this out: <https://community.atlassian.com/t5/Confluence-questions/Embedding-Google-Drive-document-in-Dashboard-does-not-work/qaq-p/1308570>

Thanks

comments: author: Lisa FW
body: Thanks so much! Publishing and ensuring that the doc was shared properly did the trick.


author: Fabian Lim
body: Glad it worked. Make sure you accept the answer so it will help others.


Tags: cloud

confluence-cloud
How to add styling to the table?
Asked by Priya Patel:

**How to add styling to the table? I created table in my confluence page now want my table borders to be thick \& black color by default it is showing grey.**


Answers:
author: Bill Bailey
body: Not sure if you are on cloud or server. If you are on cloud, you have no options. If you are on server, you can update the site/space CSS to restyle all tables. If you want to style a single table, then you will need to create a user macro to insert the table into, and then style that table with CSS.

comments: author: Erik Anderson
body: Meanwhile, I've discovered that it is possible to use the **\<\>** "View Source" view to see and directly edit the XHTML of the page to add custom inline CSS. This even renders correctly. B?u?t? ?i?t? ?t?h?e?n? ?v?a?n?i?s?h?e?s? ?o?n? ?s?a?v?e?.?

**Update:**

I've explored a bit further. Here's the inline CSS that Confluence keeps:

```
 <col style="width: 30.0px;"/>
```

Here's the additional CSS I added, shown in bold underline:

```
 <col style="width: 30.0px;border-left: 2.0px solid gray;"/>
```

This saves correctly just fine, and the column displays correctly with the expected 2-pixel gray border on the left side. However, when anyone enters Edit mode on this same page, the additional inline CSS is stripped out. Reverting to the published version maintains the custom formatting.

**BUG:**

It looks like Confluence is enforcing specific XHTML whenever a user enters Edit mode. This is UNEXPECTED and UNWANTED.

When editing a page, the user should be presented with the page AS IT WAS SAVED, including any customizations introduced directly into the storage-format markup.
Importing pages
Asked by Matthew Buchanan:

I have a list of of what would be page titles (70+). I don't want to add them individually (that's a lot of work). I was hoping there was a tool that I am overlooking that would let me upload a spreadsheet or CSV with the page title and the hierarchy of the page (what space, and what the parent page(s) are), and the pages would be created.

I can find how to export pages and other tools to help export, but so far the only import templates that I can find are centered around building page type templates.

HELP!

Thanks!


Answers:
author: Colum McAndrew
body: The following link lists some import options:

<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>


Tags: cloud

confluence-cloud
Share Advanced road map Plan to Confluence
Asked by Prabhu Prabhakar:

Hi,

I'm getting some error while sharing my Advanced Roadmap plan to Confluence page.

![image.png](/t5/image/serverpage/image-id/151227iAB4B675314B64E43/image-size/large?v=v2&px=999 "image.png")

Application link has been established.


Answers:
author: Fabian Lim
body: Hi [@Prabhu Prabhakar](/t5/user/viewprofilepage/user-id/4352873)

Take a look at this KB article that has a resolution for this issue: <https://confluence.atlassian.com/confkb/error-rendering-product-plan-macro-in-confluence-1027120219.html>

Regards


Tags: new-to-confluence

server
How can I get the decision register to reflect the page name/project name with the decision listed?
Asked by Sara A:

Hello, new to Confluence... currently use for project managing within a team. I am trying to find a way to have the page or in my case project page name reflect in the decision register so when looking at the decision register we can see what project each decision "belongs" to.


Answers:
author: Benjamin
body: Hi [@Sara A](/t5/user/viewprofilepage/user-id/4475515) ,

There's a few ways to go about it depending if you are on cloud or server platform. In the page, it should be using a macro. There should be option to filter by pages in a space or label.

Label maybe easier. For all the project decision pages, just tag a label you want and filter by that label.

Hope this helps


Tags: decision
Jira Power-Up, Projects Missing
Asked by Jonathan Sims:

I have successfully linked a trello board to our company's Jira page, and we created a new project on Jira that we intended to push issues to from Trello. However, when using the power-up on a Trello card to create a new Jira issue, the Jira project is missing from the list of projects. In fact, there are a few missing projects on the list.

I'm hoping one of you is familiar with this integration. Are there any specific settings on either side, Trello or Jira, that would limit access via this power-up integration? We can't seem to figure out why we can't make issues from Trello onto these Jira projects.


Answers:
author: Petr ?nobl
body: I have noticed, that Trello shows only recent projects for the user. The same list as seen on Jira when creating new issue and opening Project dropdown. In the first section there are 5 projets used most recently.   

So once user create new issue in Jira in desired projet it will shows up in the list in Trello again. would be great to see all projects in the list.


author: Teddy
body: Hey Jonathan,

Can you please reach out to our support team directly at <https://trello.com/contact> ? We'd be more than happy to help troubleshoot!

comments: author: Bryan Voegtle
body: I am having the same issue


author: KCC
body: Was there any resolution on this? Some of our users are also unable to find the project in the Power-up.
How do I link power up to my one drive
Asked by Richard Phillips:

I have deleted an old one drive account and am trying to link my current one drive power up. Problem is, every time I attempt to link drive, Trello insists on linking to my old drive.

I have delete account info and disabled power up, re-enabled power up and tried to link to one drive but keep getting the same result. Trello is auto linking to old one drive and not giving me the option to manually select my one drive.


Answers:
author: Garrett
body: Hey [@Richard Phillips](/t5/user/viewprofilepage/user-id/3116770)

Since you wrote to us directly, are you okay with continuing to work on this with me via email?

Thanks!


Tags: ms-onedrive
I have created some custom fields, but would like to re-order them. Is it possible to do this?
Asked by KC:

When I click **Custom Fields** on the Menu then click **Edit Power Up Settings**, I'd like to change the order of the fields that I have created.

As I have already added data to these fields, I don't want to delete them and add them again in the correct order.

Is there any way to change the order of these fields? Thank you


Answers:
author: Mark Knowlton
body: 1. Open the board that you want to change
2. Click on the menu
3. Click on custom fields (purple icon)
4. On the custom field, list left click your mouse
5. Move your mouse to the left of the list (icons).
6. Mouse turns to a 4-way arrow.
7. Hold down the left mouse button and rearrange.

comments: author: Iain Dooley
body: [@Mark Knowlton](/t5/user/viewprofilepage/user-id/2015105) holy cow! is that a recent phenomenon? I think I tried to re-order custom fields once like 3 years ago and couldn't, and have been doing it this convoluted way ever since (on the odd occasion I needed to).

Great share thanks.

[@KC](/t5/user/viewprofilepage/user-id/3119319) check it out!


author: Mark Knowlton
body: I do not know if this is new or not, I had the desire to reorder and discovered the steps above worked. Glad I was able to assist.


author: KC
body: Hi Mark and Iain

That's great! Thanks to both of you for all your help. You've saved me a lot of time and now my board is much easier to read.


author: Iain Dooley
body: [@KC](/t5/user/viewprofilepage/user-id/3119319) you can't do this in the interface directly but there is a way to do it without losing any information. See my earlier comment here:

<https://community.atlassian.com/t5/Trello-questions/Rearranging-Custom-fields/qaq-p/1025037>

comments: author: KC
body: Thanks Iain - I'll give that a try. I appreciate your help!
Trello team, with only 1 paying member
Asked by Bjarne Svensson:

Hello,

I have a small team - and we would love to start using Trello.

I have been a free member for a while now, and love the app (and finally convinced my boss to give it a go, but we are a small business, and cannot justify 10 bucks a month atm).

My question then becomes: if I?m the only paying member, and I setup every "automated/power-up" event (sort of an Trello board admin) - will my team still have full use of these things?

Say i setup 10 recurring events with Butler - will my freemium users still see all of them as intended, or only the 1st one that is free :?

Or if i add other power-ups - will i run into issues with being the only paying subscriber?  
What issues will i run into as the business grows, and we add more teammates?

Hope i make sense


Answers:
author: Iain Dooley
body: [@Bjarne Svensson](/t5/user/viewprofilepage/user-id/3116555) yes Butler automations will run as you, and it's your account that will have the usage limits etc.

You might be better off paying for a Gold user and running Butler as that account. If you create a business class team with one member, then you will have to pay for any members that are on more than one board even if they're not members of a team, and the Butler usage limits will apply to boards within that team, not for example personal boards that you create and then invite people to.

As for other power ups, yes you will have issues being the only paying subscriber depending on the power up. For example, the HelpScout power up needs to be authenticated for each HelpScout account, so you would have to distribute your API key.
Location (Maps) doesn't work on desktop computer !
Asked by Tracey McPherson:

we just upgraded to Trello Business and loving the additional features, one that is very useful for us is the google map addition. The first card added map as a power up and yes the map shows on my iMac and iPhone etc. the next card I added map and its shows on iPhone but on the iMac computer it says "this site can't load Google Maps Correctly, Do you own the website g.co/staticmaperror/signature

Can anyone help please


Answers:
author: Joel
body: ![Trello Map Not Showing up.png](https://community.atlassian.com/t5/image/serverpage/image-id/143772iE003057429ABA0FF/image-size/large?v=v2&px=999 "Trello Map Not Showing up.png")The map is loaded in my iPhone mobile apps. But not in my laptop running Google Chrome, Windows 10.


author: Garrett
body: Hey [@Tracey McPherson](/t5/user/viewprofilepage/user-id/3116310)

Sorry to hear about the trouble. Our team had a small bug that needed fixing that was causing that behavior you described. Are you still running into trouble with the Map Power-Up currently?

Let me know!

comments: author: Malin Hunter
body: Hi Garrett - I'm having this problem on my PC, sometimes the map loads in the card - most of the time it doesn't, sometimes F5 works but lately it hasn't. I also upgraded as I love this feature so it's frustrating not having full access. Hoping you can assist. Thanks.


author: Garrett
body: Hi [@Malin Hunter](/t5/user/viewprofilepage/user-id/3930339)

If you're still running into trouble with this, can you send us a message over at <https://trello.com/contact> please?

That will let us do a bit more digging into this.

[@Joel](/t5/user/viewprofilepage/user-id/3872934) if you still have trouble as well, send us a message too please.


Tags: locale
Can Butler be set to change due date to the following weekday
Asked by Greg May:

I have a list of DAILY TASKS. I want each task on that list to regenerate with a due date for the following weekday every time I complete the task. (I.e., I don;t want any Saturday or Sunday due dates.)

I've managed to put together a Butler rule that regenerates the task with a due date for the following DAY:

![Butler Rule for Daily Tasks.PNG](/t5/image/serverpage/image-id/53160iC7C8D3104E9A1937/image-dimensions/505x174?v=v2 "Butler Rule for Daily Tasks.PNG")

However, I can see no way to exclude Saturdays and Sundays as due dates. Can it be done?


Answers:
author: Iain Dooley
body: [@Greg May](/t5/user/viewprofilepage/user-id/3099630) you need to click on the "Days" bit and change it to "working days":

![2019-05-01 at 10.52 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/53170i016A0837EFA39626/image-size/large?v=v2&px=999 "2019-05-01 at 10.52 am.png")

comments: author: Greg May
body: My goodness, it was right there in front of me the entire time! Sorry 'bout that.
401: organization restricts invites
Asked by Erica de los Reyes:

We keep getting that error everytime we try and invite a team member to a board. Any ideas on what it could be?


Answers:
author: Iain Dooley
body: [@Erica de los Reyes](/t5/user/viewprofilepage/user-id/3114154) is the board a member of a team that has either enterprise or business class? Do the board settings restrict invitations to that board to admins only?

comments: author: Bill Pennock
body: this is old but i have the same problem and i can't find the setting to change it. It is my trello account. I added all boards and did upgrade one team, which owns the board I'm trying to add and observer too, to business class. this team has several boards. right now i only want to add an observer to one of them. According to the board settings all members can add and remove
project status
Asked by donna_lowery@condenast.com:

Hi - I may just not be thinking clearly but I would love some guidance as to how to set up a board

I want to have the following statuses - pitch planning execute/shoot complete

the cards will be the individual project names

I would like to have a list of who is working on which of the projects ( the team) and be able to identify high level dates of deliverables..

Can I invite as many people as I want to my boards - or does that cost.. how would you set this up in Trello ?


Answers:
author: Iain Dooley
body: [donna_lowery@condenast.com](/t5/user/viewprofilepage/user-id/3113805) you can have as many board members as you like. Paid plans apply to teams. You pay for members of a business class or enterprise team, and guests added to more than one board in a business class or enterprise team.

If I were you I would have:

1) One list for each status

2) Team members added to cards

3) Due date on the card set to the shoot date when confirmed during planning
Remove attachments that have unpredictable URL via Butler
Asked by physx:

Hello

I'm having a hard time finding an option to remove attachments using Butler that start with a specific URL. I'm using Butler that copies a card from one board to another. The card in the primary board has PDF attachment that gets auto attached using Zapier hence dynamic URLs are being generated for the attachments. The URLs start with <https://trello-attachments.s3.amazonaws.com/abcdefgh/mypdf.pdf> where abcdef is a very long and unpredictable aphanumeric character.

Now after the card is copied to another secondary board and linked with the primary card, I wish to remove the PDF attachment from the copied card. Under butler I could find the option to "remove link" under -/+ tab. However, I cannot select the specific attachment nor I can enter wildcard URLs. (<https://trello-attachments.s3.amazonaws.com/>)

So my question is, there a way to remove attachments in the copied card whose URLs are auto assigned by Trello itself?


Answers:
author: Iain Dooley
body: [@physx](/t5/user/viewprofilepage/user-id/3111840) Hmm yep I can confirm this behaviour, I also can't remove links based on wildcards. I tested with a file recognised as an attachment and with just a link and neither worked with wildcards.

If you install this Trellinator command on the target board (where the cards are copied to) it'll remove Trello attachments:

<https://gist.github.com/iaindooley/741872516f9ff3ab376701488a0c8e89>

You can see how to install Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: physx
body: This is amazing! Thank you so much, works as intended.


author: vertikaldienst
body: Maybe the Following is related to your problem:

For adding/removing Trello cards using wildcards I found out that the link to the card that you want to ad/remove needs to be entered by Butler with a dash "/" at the end... then it works.

Therefore this rule works for me:

when a comment starting with "[https://trello.com/c/{\*](https://trello.com/c/{*) }" is posted to a card, remove link "<https://trello.com/c/{commentwildcard1}/>"

While this did NOT work:

when a comment starting with "[https://trello.com/c/{\*](https://trello.com/c/{*) }" is posted to a card, remove link "<https://trello.com/c/{commentwildcard1>}"

(Does not make sense to me, counterintuitive, but since Butler is to me often counterintuitive I made random tries...)

Best


Tags: attachment

butler

copy

url
Problem with creating card via trello api.
Asked by GGiter:

I'm trying to add card using rest api and i can't get it to work.I keep getting Cannot GET error.I have made a token with read and write authority and i had checked idList multiple times:

that's the text that im using.

[https://api.trello.com/1/cards?key=69c75f5e931a370c363f4af9bdb294ee\&token=d810e6903c89d77729cb02f90b66c4b003e3e6f61ae945473e3de6d2e1576261\&name=test\&desc=ter\&idList=5cc72eff12841d76a5303fed](https://api.trello.com/1/cards?key=69c75f5e931a370c363f4af9bdb294ee&token=d810e6903c89d77729cb02f90b66c4b003e3e6f61ae945473e3de6d2e1576261&name=test&desc=ter&idList=5cc72eff12841d76a5303fed)

Did anyone experience this and can help?


Answers:
author: Iain Dooley
body: [@GGiter](/t5/user/viewprofilepage/user-id/1793205) creating a card needs to use HTTP POST. If you're getting a cannot GET error that means you're sending a GET request.


Tags: api

card

html
is there a way to create global trello labels?
Asked by Awest:

I really would like to use Global Trello labels so that I do not have to copy the labels accross all the boards that use the same labels.


Answers:
author: Iain Dooley
body: [@Awest](/t5/user/viewprofilepage/user-id/3108029) You could do this with the API, but it would be pretty involved.

Can you provide some more context about what sorts of use cases you have for this? There might be a simpler solution ...

comments: author: metafaniel
body: Hi. As simple as tags that have a presence across all boards and workspaces. It's a pain to recreate manually every label on every board in every workspace to be consistent. There are tags that it's OK to exist only in certain boards, but there are labels that apply all over the place.