youngmon/atlassian-qna huggingface dataset:
Is there a way to save a completed card to my desktop, or print a card with attachments?
Asked by Valerie:

Can I save a completed card to my desktop, in either a PDF or JPEG format? Or print a card to PDF. I see there is an option to print the board but not the cards. I need to save completed cards and attachments to my desktop.


Answers:
author: Iain Dooley
body: [@Valerie](/t5/user/viewprofilepage/user-id/3942565) you can print a card using the "share" menu but it won't save all the attachments:

![2020-05-28 at 6.10 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/96763i0982BCCBF97C2758/image-size/large?v=v2&px=999 "2020-05-28 at 6.10 pm.png")

There's no function to save all attachments so you'd have to download them one-by-one, otherwise there is a way to use the API to, for example, save all attachments to a single Google Drive folder so you could download them from there. It's not super simple, though.
Summarizing To do?s across several boards
Asked by P.A.U.L.:

Hey there, this is a fantastic tool!   

How can I summarize cards from various boards into one single list?

I am part of several boards with to do lists and I would love to have a selection of lists summarized into one.   

Is it possible?


Answers:
author: Iain Dooley
body: [@P.A.U.L.](/t5/user/viewprofilepage/user-id/3942355) you can synch lists or cards between boards using the Unito power up. You can do this in a sort of limited way also with Butler but it will really eat into your quota. You can also see all cards you've been added to across all boards using the "Cards" view, and I also created an integration that creates linked cards in a central board for any card you're added to or when you're mentioned in a comment:

<https://trello.com/integrations/#benkoboard>
"due:overdue" search doesn't show overdue items on a checklist. Any way to do that?
Asked by Ryan Moore:

In searching overdue items (due:overdue), results don't show overdue items if it is on a checklist. Is there a way to do that?


Answers:
author: Iain Dooley
body: [@Ryan Moore](/t5/user/viewprofilepage/user-id/3942502) nope, I don't think advanced checklists have caught up with the search in that way yet. They're a relatively new feature.

comments: author: Ryan Moore
body: Ok, thanks. Do you know of any other way to search overdue checklist items?


author: Iain Dooley
body: [@Ryan Moore](/t5/user/viewprofilepage/user-id/3942502) I haven't played with advanced checklists via the API yet but assuming the information is available via the API you could report on them in Google sheets:

<http://www.littlebluemonkey.com/blog/automated-trello-reporting-using-google-spreadsheets>


author: Ryan Moore
body: Thanks for the tip. I don't have any programming skills, so I'm hoping the good folks at Trello realize this blind spot in their search algorithm.


author: mariuszMW
body: This is so amateur... it crates false-positive results in API and Searches for overdues...

ADD IT PLEASE ASAP
Notification
Asked by grsmvsu:

My wife and I have one synchronized account. I receive notifications, but she doesn't. Why?


Answers:
author: Ryan
body: Hi there,

I'm not sure what you mean by synchronized account, but normally each account will need to set up notifications for themselves. The way that I recommend, so that you are notified of all changes on the board is to "watch" the board which you can activate by going to "Show Menu \> More \> Watch".

If you continue to run in to issues, it would be great if your wife could write in to our Support team at trello.com/contact.

Thanks!

Ryan
Jira ticket creation from Trello not repeatable
Asked by Chad Cox:

When using the Jira power-up in Trello and choosing 'Create issue from this card', the resulting ticket creation method is not repeatable. Using the same request type, in the same project, on the same card AND on different cards, the ticket will be created automatically from the card using the card title or will open a new window using the ticket creation form in Jira. It chooses which ever it wants at random it seems. It's not repeatable whatsoever.

Any idea why this is happening?


Answers:
author: Vini
body: Hi Chad,

I don't think I fully understand the issue you are reporting. Do you mind sharing some screenshots of the process with us? Feel free to open a support ticket at <http://trello.com/contact> if you prefer.
Use internal NTP connection for Atlassian Companion APP?
Asked by Heike S:

Is it possible to use internal NTP servers for the Atlassian Companion App?

If so, how can this be configured?


Answers:
author: Alex K
body: [@Heike S](/t5/user/viewprofilepage/user-id/4692106)

It is not possible to change the time server that Companion queries. However Companion does not sync with an external NTP server when used with Confluence Server/DC.

In the latest version of Companion (since 1.2.0), the NTP time server syncing is only done when an "Edit File" request is initiated from Confluence Cloud. Given that this question is tagged as Confluence Server, even if you were to change the NTP servers, it wouldn't make a difference.

Could you provide some context to the question and why you are trying to achieve this?

comments: author: Heike S
body: [@Alex K](/t5/user/viewprofilepage/user-id/1882108)

Thanks for your quick reply.

Our security team noticed queries to external ntp servers and approached me with this question.

We are using confluence server on premise, but we are using Companion in Version 1.0.0. From your answer I assume that updating companion would eliminate the need to approach an ntp server altogether in this constellation, is that correct?


author: Alex K
body: Hi [@Heike S](/t5/user/viewprofilepage/user-id/4692106) ,

Yes that is correct, upgrading the Companion App to the latest version will ensure the NTP requests are not sent in your case.


author: Heike S
body: Hi [@Alex K](/t5/user/viewprofilepage/user-id/1882108) ,

thank you for your help!


author: Nic Brough -Adaptavist-
body: The companion app doesn't use ntp servers directly, it uses the time from the device it is running on. That probably means it already is using an "internal connection" anyway.

comments: author: Heike S
body: Our security team explicitly mentioned connections from the companion app to external ntp servers. From Alex K's answer I would assume it depends on the version of the app that is used?


Tags: atlassian-companion

confluence-server

server
"Fun" with soft hyphens
Asked by Steffen Heller:

I create PDF documents from my Confluence pages.

Now, I recognized that text in table cells is sometimes broken in mid-sentence like here on this screenshot in "tempera-ture" and "de-pend-ent":

![2021-12-30 12_22_05-Manual_LCO_NF_C_PRE3_en.pdf - Adobe Acrobat Pro DC (32-bit).png](https://community.atlassian.com/t5/image/serverpage/image-id/175852iB67769ACEF261152/image-size/large?v=v2&px=999 "2021-12-30 12_22_05-Manual_LCO_NF_C_PRE3_en.pdf - Adobe Acrobat Pro DC (32-bit).png")

I want to get rid of this and I already know the reason for this. It is soft hyphens in the page's source code (the "\&shy;" in between words) . The part with the word "de-pend-ent" looks like this, for example:
>
> ```
> Device de&shy;pend&shy;ent (maxi&shy;mum 127&nbsp;&deg;C)
> ```

++Two questions:++

1. How can I get rid of these soft hyphens?
2. How can I make sure I don't get them in the first place?

1.   
If I go in "Edit" mode of the Confluence page (left) or open the source code in the Firefox Developer Tools (right), the soft hyphens are not displayed at all.

Hence, no chance to grab and delete them.

![2021-12-30 12_27_01-LCO NF C PRE3 - Functions - ETM_NTC - Beschreibung - Technical World of Knowledg.png](https://community.atlassian.com/t5/image/serverpage/image-id/175855iCB1670DA8139F4AF/image-size/large?v=v2&px=999 "2021-12-30 12_27_01-LCO NF C PRE3 - Functions - ETM_NTC - Beschreibung - Technical World of Knowledg.png")

The only way to detect and show them is to open the source code in the Firefox Developer Tools and then also click "Edit HTML".   
If I do this, the part with "de-pend-ent" looks like this: the soft hyphens are displayed as little red dots:

<br />

![2021-12-30 12_27_51-LCO NF C PRE3 - Functions - ETM_NTC - Beschreibung - Technical World of Knowledg.png](https://community.atlassian.com/t5/image/serverpage/image-id/175856iC7771F1071329A03/image-size/large?v=v2&px=999 "2021-12-30 12_27_51-LCO NF C PRE3 - Functions - ETM_NTC - Beschreibung - Technical World of Knowledg.png")

So, opening the whole page in this specific HTML display and then search for little red dots, is the best way I know at the moment.

2.   
How do these soft hyphens (unintentionally) get in the source code?

Is there a shortcut to enter them, a setting to automatically create them or can they infect a page when text is copied from Word or some other source?

Does anybody know?


Answers:
author: Fabian Lim
body: Hi [@Steffen Heller](/t5/user/viewprofilepage/user-id/781537)

I would ccopy from the source and paste the text into notepad to remove all formatting and paste it back to confluence.

Not ideal if you have a lot of content, but it's better than having to go to the developers tool to edit.

Regards


Tags: confluence-server

format

server
Error "The connection was reset" when adding a SMTP server to Confluence
Asked by Jeroen van Blitterswijk:

A brand new Confluence installation. Navigate to "General configuration" -\> Mail Servers.

Then you will get the view mail servers.

Press "Add a new SMTP mail server" enter the values in the "Create Mail server" form. Press Submit. You will see the webbrowser waiting (hourglass), but nothing happens. After 30 seconds the error message "The connection was reset" will be displayed. SMTP server is not created.

Adding a POP-server is no problem.


Answers:
author: Nic Brough -Adaptavist-
body: This means your SMTP server is not responding. You'll need to look at the SMTP server to see why it is not talking back to your Confluence. (SMTP servers sometimes break the connection when you fail to log in, rather than respond with a login failed message, so the first thing to check is that you have valid login credentials)

comments: author: Jeroen van Blitterswijk
body: I captured the network traffic. Confluence it not even trying to connect to the SMTP server. Doesn't matter if I use a JNDI configuration or enter the SMTP details directly. In both ways it is acting similair


author: Nic Brough -Adaptavist-
body: You can only get a "connection reset" error when a connection has been attempted. If your network monitoring is saying there was no attempt to connect, then the problem is going to be a firewall or proxy running on the Confluence server stopping the connection leaving the machine.


author: Lai Tat Ming_ Ray
body: [@Jeroen van Blitterswijk](/t5/user/viewprofilepage/user-id/3178950) I am also facing this problem. May I know how you can fix it?


Tags: confluence-server

server
Notifications one year ago
Asked by Admin:

Dear Atlassian-Team,

my post is more an information then a question.

All notifications from 2021 appear to have been made "one year ago", which is slightly confusing.  
Anyone else has the same problem? I tried log out and in but that didn't help.  
It's really only a visual problem but maybe you can fix that next year. :-)

Thanks and best regards!

Screenshot is in German but I guess the issue is clear.

![Unbenannt.jpg](/t5/image/serverpage/image-id/175857i5EC71F3DF3B786D6/image-dimensions/292x273?v=v2 "Unbenannt.jpg")


Answers:
author: Kishan Sharma
body: Hi [@Admin](/t5/user/viewprofilepage/user-id/4692018) Welcome to the Atlassian Community!  

Since I don't have any notification in my free site, I can't check it, but I got what you meant. I would suggest to report this as a Bug, by raising a support case with [Atlassian Support](https://support.atlassian.com/). They will work with you directly to collect the details Development needs and craft a detailed Bug report so it has the best opportunity to be fixed.

comments: author: Admin
body: Hi Kishan,

thanks for your answer! Bug report was exactly what I was looking for. Actually this issue has already been reported (<https://jira.atlassian.com/browse/CONFCLOUD-73342>).


author: Kishan Sharma
body: Cool, thank you for the link. So customers have noticed it and it has been raised as a bug already. Let's vote for it and watch it for further updates ?


Tags: cloud

confluence-cloud

notification
Changes on a Confluence site disappear while editing
Asked by Sebastian Pichler:

Hello,

while i'm editig a Confluence site, changes on the text of the site disappear and i need to do the same changes again.

The text on the site is from a Word import.

Thanks in advance!


Answers:
author: Susan OConnor
body: I am experiencing this as well in Edge.


author: Pramodh M
body: Hi [@Sebastian Pichler](/t5/user/viewprofilepage/user-id/4652627)

Apparently, if you have some HTML Content this is the reason for text to disappear.

Can you try adding the content manually to a new page instead of importing it from Word and then editing it

Thanks,  
Pramodh

comments: author: Sebastian Pichler
body: Hey [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

The text is not the problem, if i put some spaces between the text or if i change the color of the text to green or anything like that for example, the spaces disappear and the text is black again.


author: Dave Hollinden
body: I have the same/similar problem. It's intermittent, so it's difficult to trace any particular steps to reproduce it.

I typically have multiple confluence pages open in various Chrome tabs. I open a page for editing, add text and make edits for \~1 minute, and then right before my eyes the work I've done disappears and the page reverts to the same state it was in when I first opened it for editing.

None of my teammates (we're all Confluence admins) have experienced the problem.

Thanks,

Dave


author: Kimberly Onnen
body: I have this happening too! This is happening in Edge for me. This is very frustrating.


author: Penny Boulet
body: This happens to me as well in Chrome. I can add new text to a page or a new row to a table and sometimes even some text in one of the new cells in that new row. Then the update vanishes. A second try of the exact same update has so far always worked. This happens on multiple different pages too.


Tags: confluence-server

server
Sending E-Mails from own verified domain
Asked by Dominik Kulbe:

Hello,

we are using Confluence and would like to send emails from our domain, as the ones from Atlassian often load in the spam filter.  
Under "Emails" -\> "Email Domains" we have verified our domain and it is listed as "ACTIVE". Unfortunately it is not possible to add new emails to send under "Email Addresses".

Atlassian support says that this feature is only available to JIRA. Is there any further information if and when this feature will be available to Confluence as well?

Many greetings  
Dominik


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@Dominik Kulbe](/t5/user/viewprofilepage/user-id/4661814)

The outgoing mail settings aren't currently configurable in Confluence Cloud. There's currently a feature request raised for this - <https://jira.atlassian.com/browse/CONFCLOUD-68551> which is currently in Gathering Interest state.

I would suggest you to vote for it and watch it for further updates. Please also refer comments [in this similar thread](https://community.atlassian.com/t5/Confluence-questions/How-to-configure-outgoing-mail-in-confluence-cloud-instance/qaq-p/1468632).

comments: author: Dominik Kulbe
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

thank you for that information. I have vote for the feature request und waiting for updates.

Many greetings  
Dominik


author: Dominik Kulbe
body: ![Atlassian1_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/175829i402DF59FDD6C2C25/image-size/large?v=v2&px=999 "Atlassian1_1.png")![Atlassian2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/175830iED593397BEDD83A7/image-size/large?v=v2&px=999 "Atlassian2.PNG")


Tags: cloud

confluence-cloud
cant access confluence page
Asked by Thejesvini K S:

<https://wpb-confluence.systems.uk.hsbc/display/DUC/Local+Browser+Copy+Management#expand-LocalCopyActions> cant access 'Local copy \& actions' section of this page


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@Thejesvini K S](/t5/user/viewprofilepage/user-id/4691766)

This looks like a confluence instance managed by your company. So you should be reaching out to the Admin Team who is managing this instance for you. You can ask your colleagues/manager to find more information about it. Unfortunately we can't help you as community members since we do not have access to that system. Hope this helps.

comments: author: Thejesvini K S
body: That certainly helps, thanks a lot.


author: Andy Gladstone
body: [@Thejesvini K S](/t5/user/viewprofilepage/user-id/4691766) this may be related to your permissions for that page. Can you access the actions dialog in pages further up the tree? If so, and even if not, this may be a permissions issue for you that you need to have your admin inspect and correct.


Tags: confluence-server

server
Admin Access
Asked by Michael Latip:

I am the Creator and admin of my site, but i am not able to access the user management page, it always says request admin access. Can anyone help me


Answers:
author: Andy Gladstone
body: [@Michael Latip](/t5/user/viewprofilepage/user-id/4691543) welcome to Confluence.!

There are different types of Admins on Confluence. Can you post a screenshot of what you currently see? If you are not a **site admin** you won't have access to user management. Are there any other admins on your instance?


Tags: cloud

confluence-cloud
Is there a macro/tool that generates list of anchors with respective links
Asked by HoumanB:

Hi,

I am using Confluence Wiki to take notes as I study.

Whenever I record a definition i create an anchor by \`/anchor\` and then naming it as definition_major_triad followed by a line that describes the definition a major triad. This is helpful because later on I can link to this anchor from somewhere else.

I have 3 related questions:

1. I would like to create an index-page that lists all the definition-anchors with respective link to the anchor. Is there a tool that can do that (even if it list all the anchors that would be fine too)?
2. If there are no tools - is this something that can be achieved using macros?
3. Is there a better way to do this, for example instead of anchor should I be using some other thing?

Thank you in advance!


Answers:
author: Kian Stack Mumo Systems
body: [@HoumanB](/t5/user/viewprofilepage/user-id/2970536),
> I would like to create an index-page that lists all the definition-anchors with respective link to the anchor. Is there a tool that can do that (even if it list all the anchors that would be fine too)?

As far as I can tell, there is no way to do this. There's nothing available like this out of the box, and I'm not seeing any add-ons which would provide this functionality. You can create them manually, but this would obviously be quite a lot of work.
> If there are no tools - is this something that can be achieved using macros?

I can't think of a way that you would achieve this using a macro.
> Is there a better way to do this, for example instead of anchor should I be using some other thing?

I'm not sure what the best way to accomplish this is. You could store everything in on large page and use the table of contents along with headers, but that could get clumsy very quickly. I'm not sure that there is a great way to do what you're looking for, sorry!


Tags: cloud

confluence-cloud
How to create a page with base64 embedded image via REST API?
Asked by krivonos:

Hi all,

I use REST API to create pages in my Confluence server. It works fine for simple text, but if HTML text posted to the server contains base64 image, the POST operation finished well, but created page doesn't contain the image code. It is simply cut. Of course, created page doesn't show the image.

In the source it is like that:

\<img src="data\&colon;image/png;base64,iVBORw0KGg (many symbols here)=" /\>

Please, help.


Answers:
author: David at David Simpson Apps
body: Yeah, that's not going to work.

It's a nice idea and I'd like it to work, but images need to be separate to content. Maybe upload as an attachment, then add the image to point to the attachment.

comments: author: krivonos
body: Yes, I did it. Now I have 3-steps page creation: 1) create a simple page just in order to know its ID; 2) upload images as attachments with already known page ID; 3) update page with its full content and references to attachments.

It isn't very nice and I would like to create a page with images in just one step, but I don't have another solution.

Anyway I have this workaround, it is better than nothing.


author: Aresky Bandera
body: Hey, was this approach using base 64 images?   
I'm trying to get that done but the only solution I can see is to parse it to an actual image and then upload it as an attachment.


Tags: confluence-server

rest-api

server
Domainverkn?pfen, Sprache AdminTools ?ndern / Domain links , change the language of the AdminTool
Asked by My Service4you:

Guten Tag

Allen noch nachtr?glich einen guten Start im neuem Jahr 2022. Ich bin neu auf Confluence.  
Mein English ist nicht so gut in schriftlicher Form. Daher habe ich den Text ?bersetzen lassen mit deiner ?bersetzunghomepage.

Ich habe 2 Fragen.  
1: wie kann ich meine URL ms4y.atlassian.net auf doku.mydomain.net verlinken. Den ich m?chte, dass meine Besucher nur doku.mydomain.net sehen.  
2: Wie kann ich das Admin-Tool von Confluence auf Deutsch umstellen, so dass ichs besser verstehe.

Danke f?r eure Unterst?tzung  
Freundliche Gr?sse  
Yves  
==  
HI

<br />

Happy New Year 2022 to all of you. I am new on Confluence.

My English is not so good in written form. So I had the text translated with your translation homepage.

I have 2 questions.  
1: how can I link my URL ms4y.atlassian.net to doku.mydomain.net. Because i want my visitors to see only doku.mydomain.net.  
2: How can I change the admin tool of Confluence to German, so that I understand it better.

Thanks for your support  
Kind regards  
Yves


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

1. You cannot do this (yet). Your visitors will have to go to ms4y.atlassian.net. See, and watch, <https://jira.atlassian.com/browse/CLOUD-6999> You might also want to look at [https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) which does present things on a different URL

2. Every user can change their preferred language in their profile, but you may want to set the global language too - go to Admin -\> Languages and edit the default. If your people are writing primarily in German, you might consider changing the indexing language too.

I apologise for my German, I barely speak a word and rely on Google translate:

Ich entschuldige mich f?r mein Deutsch, ich spreche kaum ein Wort und verlasse mich auf Google Translate:

Willkommen in der Gemeinschaft!

1. Sie k?nnen dies (noch) nicht tun. Ihre Besucher m?ssen zu ms4y.atlassian.net gehen. Sehen und sehen Sie sich <https://jira.atlassian.com/browse/CLOUD-6999> an =cloud\&tab=overview, die Dinge auf einer anderen URL anzeigt

2. Jeder Benutzer kann seine bevorzugte Sprache in seinem Profil ?ndern, aber Sie k?nnen auch die globale Sprache einstellen - gehen Sie zu Admin -\> Sprachen und bearbeiten Sie die Standardeinstellung. Wenn Ihre Leute haupts?chlich auf Deutsch schreiben, k?nnen Sie auch die Indexierungssprache ?ndern.


Tags: cloud

confluence-cloud