youngmon/atlassian-qna huggingface dataset:
Create task or email notification with due date via Confiform
Asked by zlus:

Dear community,

I need same functionality as a simple "task list" tool (when you just type your task, use "@" to assign to a user and "//" to select a due date). As a result when due date is reached user will be notified via email about his open task on daily basis.

I have a form with fields "employee" and "manager" (both - user type) and "deadline" (date). My goal is to notify by email "employee" and "manager" when "deadline" is reached.

The problem is that "task list" tool is not available in Confiforms. So is there any possibility to realize such functionality it in Confiforms?

Thanks in advance for your support.


Answers:
author: Alex Medved _ConfiForms_
body: ConfiForms does not have a background process to "do something" in a scheduled way. So you cannot set it up to send an email at a "due date"

It can send emails and lots of other stuff based on the events triggered with ConfiForms records (created/modified/deleted)

comments: author: zlus
body: Hi Alex,

Thanks for quick reply. Maybe I can create task when "due date" was modified? But which action should be used in this case?

Another idea is to send email with calendar reminder that recipient will simply add to his calendar. But it seems more complicate (at least for me because I have no idea how to create such reminder in email body).


author: Alex Medved _ConfiForms_
body: Confluence does not have APIs for us to use to create tasks (well, it had.. but not anymore). And there is no documented way how to create inline tasks from plugins.

So, we cannot help here much from the ConfiForms side.

I am not sure I get it when you talk about the calendar solution. True that ConfiForms can help you with a realtime creation of a calendar invite that your users can then receive via the email (from ConfiForms also)

See this page <https://wiki.vertuna.com/display/CONFIFORMS/Creating+a+file+with+calendar+invitation+-+ics+file+in+Confluence+and+sending+it+via+email+with+ConfiForms>


author: zlus
body: Alex,

thanks for the consultation


Tags: confiforms

email

notification

task
All pages gone from space (Cloud free plan)
Asked by antonio-piha:

Just logged in today to see that all my pages are missing from Confluence space:

<br />

<https://pray.atlassian.net/wiki/spaces/PRAY/overview>

I'm the only user and noone else has access to this space. I didn't delete the pages, they just vanished.

They're not showing anywehere, I checked under Space settings -\> Content tool (reordering, trash, etc..) but all is empty.

Space is behaving like it's completely new space:

"

### **Welcome to your new space** {#toc-hId-1172212310}

Use it to create something wonderful.

**To start, you might want to:
"**

I'm on a free cloud plan, but still I thought that pages will never get deleted.  

Does that happend to anyone else before?

Thanks for your help.


Answers:
author: Shannon S
body: Hello Antonio,

Thank you for contacting us about this, and welcome to Atlassian Community.

Cloud Free sites do time out if you haven't logged in for a while, as you can see by the 2 emails you received last week. However, the data doesn't get deleted for 30 days, and you should have more notifications when that happens.

Can you confirm that the only data missing is from this single space? Do you have any other spaces in Confluence? Did any of your other setup in Confluence outside of this space go missing?

Looking forward to hearing from you,

Shannon

comments: author: antonio-piha
body: Hello Shannon,

Thank you for your reply.

I was aware of that for Jira only and I received emails specifically for Jira to sign back in, which I did. I wasn't aware that's the same for Confluence but as you mentioned it now it does makes sense to me.

Yes the data missing is only from this single space. I don't have any other spaces in Confluence. Nothing else seems to be missing.

So once again, I received emails fro Jira and immediately signed in to the Jira dashboard, but didn't receive any notification for Confluence spaces.

I appreciate your service and I'm thankful that Confluence is free to use, it's amazing product. I do also understand why free plans sites would timeout.

Thank you.


author: Shannon S
body: Hi Antonio,

Is anything else missing from Confluence? It's hard to tell with one space the extent of the missing data, so do let me know if you notice anything else is missing.

I'm raising an internal ticket now so we can have a look for you. When you receive the email, can you please login and approve access for us so we can get a look?

Thank you!  
Shannon


Tags: cloud

confluence-cloud
Deleted space, unable to use same key again
Asked by ikaney:

I had a space that failed during import using the key LEGACY, I wiped the entire space but I can no longer create a space with this key?

I've seen some talk about doing DB queries but with cloud I can't do this?

Am I missing something?


Answers:
author: Shannon S
body: Hi [@ikaney](/t5/user/viewprofilepage/user-id/1099095),

Deleting a space should have gotten rid of the key in the database, but you're right that if it doesn't delete properly, it requires a database query on the server side.

Can you confirm if you're still having this issue today? If so, I would like to raise a ticket on my end for you so we can clear that space for you. Please let me know!

Take care,

Shannon

comments: author: ikaney
body: Hi Shannon.

Thanks for the fast reply, still having issues trying to get a space with the key LEGACY

I'm also aware there's quite a few keys that haven't deleted properly in my instance and so certain keys are unusable. If you could check that would be fantastic.


author: Shannon S
body: Thank you for confirming that. I've created an internal request so we can help you take care of that now.

Can you please check your email and confirm that you received the request? It will also help speed things along if you are able to login to the support portal and approve access for our support engineers to your site. This will allow us to clear any old data.

Thank you!

Shannon


author: Shannon S
body: Hi [@ikaney](/t5/user/viewprofilepage/user-id/1099095),

I have been following your support case, and I wanted to let you know that it was my fault that I had neglected to add the information specific to your site. Shubham was going by the default placeholder information that we have in Community. My apologies for that!

I've updated your ticket now, and we have the correct site information, so we can proceed as normally.

Thank you for your understanding.

Shannon


Tags: cloud
Excessive page loading in Confluence post-migration of server
Asked by Michael Johnson:

Hi All,

I recently migrated our Confluence TEST instance from the old MS Server '12 VM to a new '16 VM, just the application not the DB.

**The instance is up and all functionality appears normal however in FF and Chrome, the page continues loading for up to a minute or more after all the content is loaded.** Oddly, IE and Edge are not displaying the same behavior. It doesn't seem to matter what content is on the page as we see the excessive loading times even on a blank page, and it's pretty much consistent across the whole instance meaning all spaces/pages.

Some already tried solutions are deleted plugin cache, rebuilt index from scratch, ran in safe mode, and prob a few others. I'm seeing a lot of errors in the logs that point to the issue described in the link below however even with Team Calendars(and all plugins at one point) disabled, the issue persisted.

<https://confluence.atlassian.com/confkb/team-calendars-for-confluence-unable-to-load-events-from-jira-calendar-310379060.html>

Any new ideas would be appreciated.

Best, Michael J


Answers:
author: Michael Johnson
body: Atlassian support pointed me in the right direction shortly after I posted this. Was traced to our custom site icons, reset to default and the problem ceased. Re-applied the custom ones and the issue did not return. Just in case anyone else sees this issue.


Tags: confluence-server

team-calendars-for-confluence
Where is the Confluence playground?
Asked by Roland Illig:

At the moment, I'm stuck with Confluence 6.6.17, which has a tremendous amount of bugs in the visual editor.

I'd like to see whether these have been fixed in the latest Confluence 7, to convince my administrators to upgrade.

Where can I find the playground for the latest Confluence release? It's ok if its content is deleted every night, I just need it for quickly trying out things.

Other projects already have this feature:

* <https://play.golang.org/>
* <https://ideone.com/>
* <https://www.jetbrains.com/de-de/space/#sign-up>


Answers:
author: Ste Wright
body: Hi [@Roland Illig](/t5/user/viewprofilepage/user-id/4049750)

I don't believe there is one.

Most regularly, I see teams having more than one instance for this. For example, a Test instance and a Production instance.

That way you can upgrade your Test instance and ensure it doesn't break anything before making the upgrades in Production.

I'd see if your Administrators have this setup for your organisation - and if not, ask if this is possible to create (even if it's just using a 10-user Starter Licence).

Ste


Tags: confluence-server

server
how can I delete the whole product (confluence with given site-name) in my account?
Asked by Maciej Mickiewicz:

I would like to make a new site with a new name


Answers:
author: Ang?lica Luz
body: Hello [@Maciej Mickiewicz](/t5/user/viewprofilepage/user-id/4049652),

Welcome to Atlassian Community!

When using Cloud free, the site gets automatically deactivated after 120 of inactivity, but you can cancel the subscription before that directly on my.atlassian.com.

On my.atlassian.com, go to Licenses, click on **\>** for the desired site that you want to cancel and click on "Cancel subscription".

![Screen Shot 2020-08-14 at 14.26.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/106783i104382B8D0285C9E/image-dimensions/480x219?v=v2 "Screen Shot 2020-08-14 at 14.26.30.png")

If you have any other questions regarding this matter, please let us know.

Regards,  
Ang?lica


Tags: cloud
how to add a table in confluence page without breaking the existing numbered list
Asked by Josep Canet:

I want to add a table in Confluence page within a numbered list and it's breaking it starting to 1 again.


Answers:
author: Ste Wright
body: Hi [@Josep Canet](/t5/user/viewprofilepage/user-id/3771258)

I don't believe this is possible at this stage with tables.

You can press Shift + Enter to add a line below a number and enter additional text - but if you try to add a table, it just creates it below the last numbered row (in the new editor) or greys-out the create option (in the legacy editor)

You can vote/follow the suggestion for it here: [CONFCLOUD-7794](https://jira.atlassian.com/browse/CONFCLOUD-7794) - although it is 13 years old!

Alternatively, you might be able to use an app such as [Source Editor for Confluence](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview), to circumnavigate the end/start of numbering. Not something I've done before, but I've seen other answers such as [this one](https://community.atlassian.com/t5/Confluence-questions/How-to-continue-a-numbered-list/qaq-p/349318#M59007) suggest it (albeit that was in Server).

Ste


Tags: cloud
Deleting pages through REST API randomly return 500 errors UnexpectedRollbackException
Asked by Julien Pavon:

Hi,

I am using the REST API to create pages during our CI deployment.

Randomly the deletion of some pages fails with this response:

{` `

statusCode: 500, message: 'org.springframework.transaction.UnexpectedRollbackException: ' + 'Transaction rolled back because it has been marked as ' + 'rollback-only'

}

As the error seems to be an internal exception in your product I can't find the reason why it's failing randomly.

Thanks


Answers:
author: Fabian Lim
body: Hi Julien,

I found this KB article that may assist you in identifiying the root cause: <https://confluence.atlassian.com/confkb/org-springframework-transaction-unexpectedrollbackexception-when-viewing-or-creating-a-page-182157705.html>

Good Luck

comments: author: Robert Gottesman
body: I don't see this as any assist. The article states *"To identify the specific root cause of an occurrence of this error, you'll need to consult the atlassian-confluence.log"*. We don't have access to that log file other than posting a ticket. In my case, I found that the page was in fact deleted and the error seemed to be a false negative.


Tags: cloud
In Confluence notifications of changes in selected pages and not of the entire space:
Asked by Maury:

Is the ability to follow a page and its children enabled in confluence to receive only their changes and not the entire space?


Answers:
author: Ollie Guan
body: Hi [@Maury](/t5/user/viewprofilepage/user-id/2562125) ,

This add-on allows users to watch page tree from single place. It gives overall subscription to page tree (child/descendant pages).

[Extension for Confluence FREE](https://marketplace.atlassian.com/apps/1222435/extension-for-confluence-free?hosting=cloud&tab=overview)

comments: author: Maury
body: Hi Ollie,

Thanks for answering and for your help.  
A greeting.


author: Maury
body: On the other hand I have looked and I think there is no data center.  
Thank you


author: Ollie Guan
body: Hello [@Maury](/t5/user/viewprofilepage/user-id/2562125) ,

The following plugins are available for the data center.

[https://marketplace.atlassian.com/apps/1213286/tree-view?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1213286/tree-view?hosting=datacenter&tab=overview)

[https://marketplace.atlassian.com/apps/1218822/notifications-scriptrunner-confluence?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1218822/notifications-scriptrunner-confluence?hosting=datacenter&tab=overview)


author: Maury
body: Hi Ollie,

Nuevamente much?simas gracias,

Thank you very much again.

Un Saludo


author: Shannon S
body: Hi Maury,

In addition to what Ollie shared, we have a feature request for this within Confluence, outside of an add-on:

* [CONFCLOUD-2853](https://jira.atlassian.com/browse/CONFCLOUD-2853) *Watch Page and Children*

You can vote on it if you want to receive updates on this in the future.

Take care, and have a pleasant week.

Shannon


Tags: cloud
How can I boost pages from one space over another in searches
Asked by Magnus Grimsell:

I would like for pages of certain spaces to be rated higher when users search. Is there a way to accomplish this?


Answers:
author: Maltavius
body: Is it because you have another space with "old" data ?

If so, set it to Archived and it will not show up in any searches

comments: author: Magnus Grimsell
body: Yes its a space with old data. But I would like for it to be searchable. But that more recent data should be boosted.


Tags: confluence-server

server
Office Booking during hygiene restrictions
Asked by Marco Bohmbach:

Due to current regulations, not all seats in the office can be occupied. Nevertheless, the office is to be opened for people who cannot work well from home.

To see if all seats are already occupied, we want to implement a simple booking in Confluence Cloud. My first idea would be a table with the number of seats per day and everyone can register there.

Maybe someone knows a better way?


Answers:
author: Sloan
body: Hi Marco

I think the simplest way is what you described. Having a page with a table and having the employees entry themselves in the table per date. We do this. :)

If you want a deluxe solution there are apps like [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview) in the Marketplace allowing for elaborate forms helping to build a booking tool inside of confluence. Or maybe a calendar solution like [Team Calendars](https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence?hosting=cloud&tab=overview) or [Outlook Calendars](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=cloud&tab=overview) might help in this use case as well.

Cheers  
Nick


Tags: cloud
After installing the update, confluence stopped starting.
Asked by Alex Abramchuk:

After installing the update, confluence stopped starting. Writes error 500. confluence on our own server. windows server 2016 + MS SQL help me please  

HTTP Status 500 -- Internal Server Error {#toc-hId--1325807314}
---------------------------------------------------------------

*** ** * ** ***

**Type** Exception Report

**Message** ????????? ?????? ??? ????????? \[errors.jsp\] ? ?????? \[13\]

**Description** The server encountered an unexpected condition that prevented it from fulfilling the request.

**Exception**

```
org.apache.jasper.JasperException: ????????? ?????? ??? ????????? [errors.jsp] ? ?????? [13]10:     <link rel="shortcut icon" href="johnson/fav-confluence.ico">11:     <%12:         JohnsonPageI18NProvider johnsonPageI18NProvider = (JohnsonPageI18NProvider) BootstrapUtils.getBootstrapContext().getBean("johnsonPageI18NProvider");13:         String translations = johnsonPageI18NProvider.getTranslations().serialize();14:     %>15:     <script>16:         window.i18n = <%=translations%>;Stacktrace:	........................![conflernce.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/106522iF31611DD907B897E/image-size/large?v=v2&px=999 "conflernce.jpg")
```


Answers:
author: Fabian Lim
body: Hi avd,

In this post you can find some troubleshooting steps that were shared by the atlassian team: <https://community.atlassian.com/t5/Confluence-questions/HTTP-Status-500-Internal-Server-Error/qaq-p/947020>

Regards


Tags: confluence-server

server
Metadata Description field
Asked by Giao Ton:

Hi, I'm newbie to Confluence and would appreciate if you can show me where the metadata of the Description field for the page is? Cheers,


Answers:
author: Diego
body: Hello [@Giao Ton](/t5/user/viewprofilepage/user-id/4036411) !

As I understand, you need to add metadata to your Confluence pages.

What is not quite clear for me is the description field which you are referencing. Are you referencing the data that is displayed in Web Searches results?

We have labels and the Page properties macro that can insert metadata in your pages. Here is our documentation about these features:
> * ++***[\[Confluence Cloud\] Use labels to organize your content](https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/)***++
> * ++***[\[Confluence Cloud\] Insert the page properties macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/)***++

If those are not enough for your case, you may need to look into our marketplace for advanced options:
> * [++***\[Atlassian Marketplace\] Confluence Cloud apps -- metadata***++](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=metadata)

Let us hear from you!

comments: author: Giao Ton
body: Hi Diego,

Thanks for coming back on this query. Yes, I was referencing the data that is displayed in the Web Search result page.

I'm exploring the Page Properties macro as you has kindly shown. Hope it will work for us.

Cheers,

Giao


Tags: cloud
Linking Jira Service Desk to different confluence space.
Asked by Jerry Lai:

Hi all.

I have a Jira Service Desk instance 8.9 used by different teams to manage tickets currently. They are IT, MIS, Infrastructure. Each of this team has their own site spaces in Confluence, where they collaborate and create their knowledge-base articles.

In JSD View/Edit tickets screen, under the Knowledge based section, we have an option to search knowledge base and create articles.

1. If they use the option to create article, will the articles automatically be stored in their own team site space? If not, how can we make it so?
2. Will all the articles that the teams create in their own site space appears in JSD View/Edit ticket screens regardless where the articles resides ?

2) Am I right to assume that as long as proper labels are attached to the articles regardless which site spaces they are created in, these articles will appear in the View/Edit screen in JSD?

Thanks,

Jerry


Answers:
author: Fabian Lim
body: Hi Jerry,

I suggest you read the following article that explains how to link spaces to your jsm instance: <https://www.atlassian.com/software/confluence/guides/expand-confluence/confluence-and-jira-service-management#recommendations>

Regards


Tags: jira-service-desk
Can I prevent screen capture and print, copy, download, export in Confluence server?
Asked by KRAFTON Inc.:

Hi,

I would like to apply separate security to some pages to prevent information leakage.  
Is there a way or add-on to prevent screen capture and copying, downloading, exporting, printing?


Answers:
author: Sven Schatter _Lively Apps_
body: Realistically, you would have to have full control over the machines your users use to access your Confluence. You would have to disable features like this on the operating system level on their machines, otherwise there would always be a way to make a screenshot, recording, print or whatever.

But even this would not prevent your users from pulling out their phone and taking a photo of their monitor or even just writing down notes on a piece of paper. If there is somebody with the intention to leak information you cannot really prevent this with software only.

Cheers,  
Sven

comments: author: nealfisc
body: Agree with Sven... however with use of intelligent watermarking on shared file attachments, screen captures of content can be reduced. Here's how content labels can be exposed with watermarking file content displaying user and file handling guidelines. Improved document tracing will guide good user behavior.

Here is an example for Atlassian Product Mgrs. <https://www.youtube.com/watch?v=1IgqXCfAX6U>


author: Ollie Guan
body: Hello [@KRAFTON Inc.](/t5/user/viewprofilepage/user-id/158744) ,

As far as I know, you can disable Confluence's download function through settings.

However, copying, screenshots, and printing are all functions that depend on the computer desktop and browser, and should not be disabled through Confluence's settings.

To make attachments not available to download. Follow the instructions below to disable attachment downloads.

[How to disable attachment downloads](https://confluence.atlassian.com/confkb/how-to-disable-attachment-downloads-215484007.html?_ga=2.69861200.1137329577.1579345342-1478559027.1570682324)

comments: author: Ollie Guan
body: Hi [@KRAFTON Inc.](/t5/user/viewprofilepage/user-id/158744) ,

I have disabled some functions through some settings, you can refer to this post.

[Disable attachments download, export, print and other functions in specific spaces](https://community.atlassian.com/t5/Confluence-articles/Disable-attachments-download-export-print-and-other-functions-in/ba-p/1661171)


Tags: confluence-server

security