youngmon/atlassian-qna huggingface dataset:
can't see downloaded app in me apps list
Asked by Geo Ann:

hi! i have downloaded risk register app for confluence, it is seen as loaded, but I can't start using it.  


Answers:
author: Rilwan Ahmed
body: Hi [@Geo Ann](/t5/user/viewprofilepage/user-id/5349195) ,

Welcome to the community !!

Any apps installed will be present in https://\<baseURL\>/wiki/plugins/servlet/upm page. Make sure the app is compatible with Confluence. Check their documentation and see how to start the app.

You can find the app vendor contact details in <https://marketplace.atlassian.com/> and contact them for assistance.

You can the app request status in https://\<baseURL\>/wiki/marketplace/manage/app-requests

More details about **manage apps** is in <https://support.atlassian.com/confluence-cloud/docs/manage-your-apps/> and **Request app** in <https://confluence.atlassian.com/upm/managing-user-requests-for-marketplace-apps-781394968.html>


author: Marc - Devoteam
body: Hi [@Geo Ann](/t5/user/viewprofilepage/user-id/5349195)

Which app did you install, can you provide the linkt to the app on the Atlassian marketplace


Tags: cloud

confluence-cloud
Page wont publish, I suspect as it has SQL code snippets
Asked by Chris Brown:

Hi

I am trying to publish a page on confluence which has SQL code snippets which contain EXEC etc in it. So I suspect it thinks I am trying to do a injection attack. Is that likely the issue, does anyone know a way to effectively modify the page so that the publish would be happy. Maybe decorate the code in some way so it is benign. Then I could just put a comment on like remove " " around the statements for developers etc.


Answers:
author: Marc - Devoteam
body: Hi [@Chris Brown](/t5/user/viewprofilepage/user-id/5349155)

I can't reproduce your problem on Confluence Cloud.

I have implemented a code snippet on a random page with content;

SELECT Count(\*) AS DistinctCountries FROM (SELECT DISTINCT Country FROM Customers); --Executing stored procedure EXECUTE \| EXEC \<stored procedure name\> WITH \<execute_option\> -- Execting string EXECUTE \| EXEC ('sql string') WITH \<execute_option\> EXEC SelectAllCustomers;

The publish/update succeeds as normal.

Do you use the snippet in another macro from a 3rd party app or just use 3rd party apps, disable them and see if all works.

Then an app is the reason of the problem, if it stil occurs you wil need to contact Atlassian, as it might be an issue with your instance

comments: author: Chris Brown
body: Thanks. I deleted the page and slowly added the content back in publishing after each stage. That seems to have worked. I had copied direct from Azure DevOps Wiki, this time I did it via word and that seems to have worked.

Thanks for testing it.


Tags: cloud

confluence-cloud
How to change link colours
Asked by Isa Azam:

Hey, when I link a piece of text - it automatically goes the traditional dark blue colour, even if I have the text colour set differently.

I was wondering is there anyway to change this?

![Screenshot 2023-10-25 at 11.07.25.png](/t5/image/serverpage/image-id/288206iAD1ACF527FD114AD/image-size/large?v=v2&px=999 "Screenshot 2023-10-25 at 11.07.25.png")


Answers:
author: Stiltsoft support
body: Hi [@Isa Azam](/t5/user/viewprofilepage/user-id/5349251) ,

If you have the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app installed for your instance (that is our app to manage all kinds of tables in Confluence), you may try the trick with its [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and the CSS hue-rotate function.

The SQL query may look smth like this:

FORMATWIKI("{cell:filter=hue-rotate(135deg)}" , T1.'Column_with_links', "{cell}") AS 'Column_with_links'


author: Marc - Devoteam
body: Hi [@Isa Azam](/t5/user/viewprofilepage/user-id/5349251)

Welcome to the community

No this not possible.

You cold see for apps on the marketplace that offer options to use links in confluence and color settings related.

You could see Refined Toolkit and the button macro.

All inline features default in Confluence linking will not be feasible in app, as they are native Confluence

comments: author: Isa Azam
body: thank you!


author: Philip Feldmann - appanvil
body: Hello [@Isa Azam](/t5/user/viewprofilepage/user-id/5349251)

As pointed out by Marc, this is not possible without add-ons. I highly suggest you look into our [free Karma - Page Builder](https://marketplace.atlassian.com/apps/1228839/karma-confluence-page-builder-content-formatting-free?hosting=cloud&tab=overview) plugin, which allows you to not only pick the exact color for links, but also customize your content to a much further degree than Confluence can.

Cheers,

Philip

comments: author: Isa Azam
body: thanks Philip!


Tags: cloud

confluence-cloud

filter

table
Is ther a GitHub App that works with our self hosted (not public) GitHub as well?
Asked by Pit Fischer:

Anyone experienced that setup during Cloud move?  
We possibly need to setup an additional proxy server to make it work but I still do not find a suitable plugin for Confluence (and Jira).

I got the same question for Jira.


Answers:
author: Pit Fischer
body: THX Marc I have seen those but the question goes more into how do we setup the environment to make it work when we still want to use our GitHub (self-hosted, not accessible through internet). The plugins will not work like that since they cannot access our network.

comments: author: Marc - Devoteam
body: Hi [@Pit Fischer](/t5/user/viewprofilepage/user-id/3921816)

How would you see this. To use Github on-prem with a Cloud application (web accessible only)

This would require your company to open up your github to the internet via firewall.

You could just use the Atlassian provided ip-ranges, to make sure this is the only connection that is allowed towards you on-prem gitlab.

Information can be found [here](https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/#IP-address-ranges)

We have done some as well, as it's also needed to migrate our on-prem Jira to Cloud.

You could check with app vendors as well if they have specific used ip-ranges that you can whitelist


author: Pit Fischer
body: We will try it out! Many THX!


author: Marc - Devoteam
body: HI [@Pit Fischer](/t5/user/viewprofilepage/user-id/3921816)

For Jira you could look at: [Git Integration for Jira](https://marketplace.atlassian.com/apps/4984/git-integration-for-jira-github-gitlab-and-more?hosting=cloud&tab=overview)

For Confluence you could look at: [Github links for Confluence](https://marketplace.atlassian.com/apps/1216106/github-links-for-confluence?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
I am using confluence but the anchor link does not navigate correctly
Asked by Guttorm Haaversen:

[Anchors \| Confluence Data Center and Server 7.19 \| Atlassian Documentation](https://confluence.atlassian.com/conf719/anchors-1157466320.html)

I have put an anchor on a place on a page

When I create an anchor link it navigates to the top of the page, not to the place on the page where the anchor is (which is way down on the page).

Syntax Anchor:

* I insert an anchor Macro (ref your documentation link above ) and save the page.
* On another page I reference this anchor like so: url#anchorname


Answers:
author: Guttorm Haaversen
body: I managed to make it work by doing the following: - instead of #


Tags: cloud

confluence-cloud
Epic Link description is incorrect in Confluence reporting
Asked by David Camilleri:

I have created a report in Confluence which pulls data from Jira. The "Epic Link" field is not displaying the correct value. It is, however, linking to the correct location when clicked.

Could you please advise whether this is a known bug. Is there a workaround and/or an ETA for resolution?


Answers:
author: David Camilleri
body: Could Atlassian please provide a response in relation to this bug. Thanks.


author: Fabio Racobaldo _Herzum_
body: Hi [@David Camilleri](/t5/user/viewprofilepage/user-id/5344453) and welcome,

it could be related to some indexing issue on JIRA side. Please try to raise a ticket to Atlassian team (<https://support.atlassian.com/contact/>) in order to perfom a check at that side.

Hope this helps,

Fabio

comments: author: David Camilleri
body: Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) , but after entering all required information, that page comes to a dead end, ie. Atlassian does not receive the message. There are only options to "Browse the Community" or "View Documentation".


author: Fabio Racobaldo _Herzum_
body: Probably your plan doesn't include support


Tags: cloud

confluence-cloud
Incantation to provide an emoticon or image as the body for an external link?
Asked by Andrew Grossman:

Looking at <https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html#ConfluenceStorageFormat-Links>, I see the specification for providing an internal link with an images as a basis. I'm looking to create an external link around an emoticon, which is currently rendered with an \`ac:emoticon\` directive. Simply wrapping the emoticon with the specified "\<a\>" tag neuters the link.

Is there a way to accomplish this? I'd settle for an image wrap for an external link as a workaround.

Asking here as to avoid shots in the dark since the documentation doesn't specify that this isn't supported.


Answers:
author: Barbara Szczesniak
body: [@Andrew Grossman](/t5/user/viewprofilepage/user-id/1533181) I note that the documentation you are referring to is for Confluence Server and your tags on your post indicate you are using Cloud, so perhaps this does not work in Cloud.

I do know that, in Cloud, you can specify a link on an image, but this does not appear to apply to emojis---when I select the emoji in edit mode, the image controls do not show.

comments: author: Andrew Grossman
body: I did not see corresponding documentation for Cloud and this seemed to match.

As I mentioned, yes, this does not function for emojis and the documentation implies images are possible. However, the documentation does not state what the incantation looks like for external links. That is part of my original inquiry.


author: Barbara Szczesniak
body: [@Andrew Grossman](/t5/user/viewprofilepage/user-id/1533181) Start with this page for how links work on Cloud: <https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#Insert-links>


author: Andrew Grossman
body: [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) Apologies, as I neglected to specify that I am creating a page using the API. That is why I was referencing storage format documentation.

I do not see anything pertaining to my case on the page you suggested nor on the original page that I linked.


Tags: cloud

confluence-cloud
Migrating MediaWiki pages to Confluence
Asked by rocily.deepthi:

Hello Team

Im Currently Working on Migrating our teams pages from mediaWiki to Confluence. We have 350 Pages to move. Is there any tool that can help with that?

Thanks

Rocily


Answers:
author: Aaron Geister
body: [@rocily.deepthi](/t5/user/viewprofilepage/user-id/5348820)   

Welcome to the community and hope all is well. I believe there is a few post in community on this type of migration but looks to be a dev solution.   

Here is a link to the community post: <https://community.atlassian.com/t5/Confluence-questions/Migrate-from-Mediawiki-to-Confluence/qaq-p/1274596>  

I will say if you can copy data from mediaWiki to a word doc you can use the import tool in Confluence cloud. I know that probably is a lot of work but it should give you some what of a solution other then what the link will go through that I shared.   

I have done some of these before and it was a copy paste deal page by page and space by space.   

Let me know what you think.   

Kind regards,   

Aaron

comments: author: rocily.deepthi
body: Thanks [@Aaron Geister](/t5/user/viewprofilepage/user-id/4585692) Thanks for the input

I will give the importing from Word a try. Its not Ideal - But the other solutions out there on the link shared seem to be Dev Solutions and are not fully defined, so migh be hard to implement


author: Aaron Geister
body: Please let me know how it goes and I will keep thinking of other ways that you might be able to do so.   

If this helped you please mark it as answer if you could.


Tags: cloud

confluence-cloud
Lock table or columns
Asked by Kasra Ayz:

Hello everyone

I'm looking for a feature request in confluence pages

Where I can

* Lock a certain column in a table
* Lock a certain table in a page
* Lock a box or somewhere in a page

Than no one than authorized person can edit those parts but they can edit the rest of the page

Suggestion

1. Create layers in page and have edit function to be applied to either layer
2. OR Create lock boxes for text and have ability to lock columns / rows in tables


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Kasra Ayz](/t5/user/viewprofilepage/user-id/4949141),

We can suggest trying our app that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

Please take a look at the [blog post](https://stiltsoft.com/blog/how-to-restrict-table-columns-for-viewing-and-editing-in-confluence/?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) where we describe how to restrict table columns for viewing and editing.

You may also [book a demo session](https://calendly.com/tablefilter/live-demo?month=2023-10) from our team -- we'll be happy to show everything live.


Tags: cloud

confluence-cloud

filter

table
how do I get an access as a viewer to a specific page?
Asked by Jo Aoki:

We used to have an access to the page in confluence below, but recently it was blocked. How can we get the access back??

Pages\>REI Home\>Reports\>All changes![confluence.PNG](/t5/image/serverpage/image-id/288143iFA1D7623E1B57E43/image-size/large?v=v2&px=999 "confluence.PNG")


Answers:
author: Rilwan Ahmed
body: Hi [@Jo Aoki](/t5/user/viewprofilepage/user-id/5348897) ,

Welcome to the community !!

From the screenshot, I can confirm 2 things.

1. You are using confluence server / Data center version hosting type.
2. You have access to the page. If there was permission issue, then you would not be able to see information macro, likes, comments section from the page  

   Incase if any data/text is missing from the page, please check with the last updated user or creator of the page. You can also use page history and compare what was changed.   
   i.e. Click on Action menu (3 dots on the right top corner of the page) --\> History

comments: author: Jo Aoki
body: all what my co-workers want is the access to the page above. They want to view changes..


author: Rilwan Ahmed
body: Hi [@Jo Aoki](/t5/user/viewprofilepage/user-id/5348897) ,

You need to contact confluence administrator in your organization or your lead/manager who can assist you.


author: Jo Aoki
body: Ahmed,

I raised this because I did not know who to ask.

Isn't there a team in GE, who are doing the maintenance of confluence??


author: Rilwan Ahmed
body: Hi [@Jo Aoki](/t5/user/viewprofilepage/user-id/5348897)

Unfortunately Atlassian community members will not know these details. We are also like you. Employees working for different organization and just helping fellow Atlassian users with their queries.

You need to contact GE helpdesk for details.


author: Jo Aoki
body: ![thanks.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/288403iE91D3649B49C5351/image-size/large?v=v2&px=999 "thanks.PNG")


author: Rilwan Ahmed
body: Please accept the answer if you were able to resolve your issue. Users with similar query will find it helpful.


Tags: unknown-hosting-type
Newsletter Examples
Asked by Mark.Bruneman:

I need to create a Newsletter inside Confluence, and I have a few questions:

1. Structure--do I create a separate space? Or just a page?
2. Should I create individual pages for each edition? It's kind of an obvious question...yes
3. Should my articles be exposed in that edition's landing page as blurbs and then link to:
   1. Pages
   2. Or blog pages?
4. My first edition will feature photos I took of the team members at a large gathering. What's the best way to do this? I have hundreds of images but will pare it down to a few dozen.

Can anyone share a screenshot of their Confluence newsletter page?


Answers:
author: Barbara Szczesniak
body: I don't create newsletters (yet), but have you looked through the templates available on this page to see if one meets your needs? <https://www.atlassian.com/software/confluence/templates>

If you search for the word newsletter, you don't get any results, but that doesn't mean that one of these wouldn't work as a starting point for what you're trying to create---perhaps one of the templates listed in the Marketing \& Sales category?


author: Tia Marciel
body: Bueler?

comments: author: Tia Marciel
body: [@atlassian](/t5/user/viewprofilepage/user-id/62094) could someone reply to this excellent query pretty please?


author: Kirk D Larson
body: I to would like to see some Newsletter Template Examples in Confluence.


Tags: cloud

confluence-cloud
Title position and content doesn't match in preview
Asked by Ruby:

When I preview this page, the title looks fine. But when I publish it, the title aligns way to the laft (and reverts to older text). What's going on and how can I fix it?

**Preview:**

![Screenshot 2023-10-24 at 4.55.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288115iAACD0471F2D33B2D/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 at 4.55.03 PM.png")

**Published:** ![Screenshot 2023-10-24 at 4.55.19 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288114i762E9DEBE3E109D0/image-size/large?v=v2&px=999 "Screenshot 2023-10-24 at 4.55.19 PM.png")


Answers:
author: Mikael Sandberg
body: Are you editing the home page for the space you are in? Is so, then the title will aways be replace by the space name. Currently there is no option to display the page title of it is set as the home page. There is a suggestion to change this, see [CONFCLOUD-74029](https://jira.atlassian.com/browse/CONFCLOUD-74029).

comments: author: Ruby
body: Ohhh, thank you! Why do we have the option to edit the title then?

Is there any way to make the alignment less awkward? CSS?


author: Mikael Sandberg
body: You have the option to edit the title so that you can reorder the pages within the space and set new homepages.

I am not sure if there is a way to change the alignment, but that would be a good suggestion to be added to jira.atlassian.com


Tags: cloud

confluence-cloud
Can you limit Comment Views to partial view?
Asked by Michael Frank:

We comment on projects regularly in Confluence. Sometimes a Chart, Photo, A few paragraphs are shared and creates the issue of scrolling for finding the next comment or further down comments. Is there a way to limit the view, For Example:

**Doe, John**

**I wrote this very long paragraph detailing the work I've done in the last... (see more)...**

and if you click it, it opens the whole box... maybe like many website review pages.

Hopefully I've explained my question enough.


Answers:
author: Benjamin
body: HI [@Michael Frank](/t5/user/viewprofilepage/user-id/5348773)

Welcome to the community.

You can limit who can view but not restrict to a partial view. The inline comments are meant to be short or straight to the point.

-Ben


Tags: confluence-server

server
The pencil icon for editing the page is not clickable any more
Asked by Nataliia Olshanetska:

The whole day was ok. But now I can't click it and can't edit the page. Does anyone know the reason and solution?


Answers:
author: Mikael Sandberg
body: Hi [@Nataliia Olshanetska](/t5/user/viewprofilepage/user-id/5348699),

Welcome to Atlassian Community!

Do you happen to be using Chrome or Safari on a macOS 13.6/14.0 device? There is an issue with that combo that is causing UI glitches that results in web browser elements, links, tabs, etc. becoming unresponsive and not being clickable (we have internal users that is seeing the same thing). If you restart your browser that should do the trick.

comments: author: Nataliia Olshanetska
body: Hi Mikael,  
Thank you so much! It really did the trick

I'm using Chrome on macOS 13.2.1


Tags: cloud

confluence-cloud
Search: not responding
Asked by Trevor Gergen:

The search function on my Confluence homepage does not respond to any clicks. As a result I cannot search. Does anyone have solutions to try out?


Answers:
author: Dan Breyen
body: Hi [@Trevor Gergen](/t5/user/viewprofilepage/user-id/5348655) some things to try: Can you try another browser or another PC? Are other people on your site experiencing the same issues? (Don't forget the ever popular, "Have you rebooted your PC and tried it again?")

It doesn't appear to be a cloud issue, as I'm not experiencing the same issue.

If you've tried all those, you could open a ticket with support and see if they have any other options (support.atlassian.com/contact).

Hope that helps.


Tags: cloud

confluence-cloud
How to setup confluence - grant permission group "jira-software-users" internal users correctly
Asked by Bruna Moreira S:

Hey frens, hope all is well.   

Can someone please help me out, Internal Licensed Users group can?t edit confluence page (all permissions are checked / selected) .

- We have Jira and confluence (cloud), I am encountaring a issue that I do not know how to solve it.

My jira internal users can?t edit confluence page, they are in the granted group (print screen attached). Is there a setup that the jira admin needs to do in order to integrate the users in jira-confluence?

Please help!

obs.: I think there is a setup/process that we are not doing correctly. Please, follow my thoughts:

All the time a new member arrives in the company, we request a JIRA user, even after requesting a JIRA user, support tells us to request "Individual Users" to edit confluence and pay more $$. But why do we have to pay for individual users / (external users) since the (Internal Licensed Users) is in the "jira-software-users" grant permission?

![image.png](/t5/image/serverpage/image-id/288060i5739F82AAD61FE3A/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/288059iE42530E5474FE151/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Trudy Claspill
body: Hello [@Bruna Moreira S](/t5/user/viewprofilepage/user-id/5348556)

Welcome to the Atlassian community.

Regardless of the permissions you grant within Confluence (or Jira) the users must have Product Access to the product itself. Have you granted the users in that group Product Access to Confluence?

Product Access is managed from the <https://admin.atlassian.com> site. Refer to this document:

<https://support.atlassian.com/user-management/docs/give-users-access-to-products/>

The number of licensed users that you pay for is based on the users that have Product Access for each product. The licensed users for each product are managed separately, so you may have a different number of licensed users for each product.

Being a licensed user of one product does not necessarily make you a licensed user of all products. It depends on how you have allocated Product Access.


Tags: cloud

confluence-cloud

featured-groups

group

integration

jira-software

permission