youngmon/atlassian-qna huggingface dataset:
Fresh installation of Confluence not working
Asked by Tim Bennett:

i have installed confluence 6.13 - confirmed by the setup telling me to start via localhost:8090.

But when i tries it - it will not start. no login , no nothing - just timeout. When i am i Linux cmd - i cannot find any traces about confluence 6.13! Where on the server do i find the installation, server.xm etc


Answers:
author: Peter Ries
body: Hi Tim,

the linux installer asks for an installation directory (one for the app and one for your data/home). Inside the home directory there's a logs directory providing more information.

You can also look inside the Linux /etc/init.d directory for the confluence startup script. Inside this script there's the path to the application directory.


Tags: confluence-server

server
how does public access for pages work
Asked by Alexa:

Is there a way to invite many people to view a page, but not to edit it?

We want to limit the users with edit privileges but not limit the users with viewing privileges. Is that an option?

Or do we need to make the site public to anyone in order for that to happen?

Thanks


Answers:
author: Jakub Hanak
body: Hello [@Alexa](/t5/user/viewprofilepage/user-id/2466929),

This could be helpful:

[https://confluence.atlassian.com/doc/page-restrictions-139414.html](https://confluence.atlassian.com/doc/page-restrictions-139414.html?)

Try use these restrictions

Have a good day,

Jakub ![restriction.png](https://community.atlassian.com/t5/image/serverpage/image-id/42449iD083E396480C92AF/image-size/large?v=v2&px=999 "restriction.png")

comments: author: Katerina Kovriga {Stiltsoft}
body: Hi [@Alexa](/t5/user/viewprofilepage/user-id/2466929)!

Read Atlassian Documentation about restrictions <https://confluence.atlassian.com/doc/page-restrictions-139414.html> and pay attention that Edit restrictions are NOT inherited!

\<removed promotional content\>


Tags: cloud

confluence-cloud

permission

restriction
How to disable "Create" option for non-authenticated users?
Asked by shehzad.iqbal:

Using Confluence Server 6.11, we are looking for an option to be able to disable the "Create" option on all our pages for non-authenticated users as we intend to make some spaces public, the option is still visible to non-logged in users.  

Any help would be appreciated.


Answers:
author: Ismael Jimoh
body: Hi Shehzad

To prevent non authenticated users from creating pages, make sure your space permission does not allow anonymous to add page.

This is both for individual and global space permission.

comments: author: Ismael Jimoh
body: <https://confluence.atlassian.com/conf59/assign-space-permissions-792498609.html> Read more about space permission in the link.


author: shehzad.iqbal
body: Thanks, Ismael,  

Already had this option disabled but we still saw the "create" option available for non-authenticated users. The issue was with one of our spaces had this option enabled, which makes "create" appear on the entire site.


author: Ismael Jimoh
body: Glad to hear you were able to resolve the problem.


Tags: confluence-server

permission

questions-for-confluence

space
Roadmap planner macro not showing the content
Asked by Tom Boyle:

I have created a roadmap planner, however when viewing the published page I cannot view the contents.  
It is visible correctly to others. I can also see the contents of the bars and lanes when I preview the page.

My view of the published page:

![Confluence roadmap planner without bar contents.png](/t5/image/serverpage/image-id/42440i2E0DDA30A71F9BD2/image-size/large?v=v2&px=999 "Confluence roadmap planner without bar contents.png")

My view of the previewed page:

![Confluence roadmap planner with bar contents.png](/t5/image/serverpage/image-id/42441i6EA165F25218D155/image-size/large?v=v2&px=999 "Confluence roadmap planner with bar contents.png")


Answers:
author: Shannon S
body: Hello Tom,

Do you happen to be using Firefox? There's a known issue where Firefox won't display the text for the Roadmap Planner macro.

* [CONFCLOUD-59008](https://jira.atlassian.com/browse/CONFCLOUD-59008) *Firefox not rendering Roadmap Planner Macro text*

As a workaround, if you are using Firefox, could you test with Google Chrome and see if you're able to see the text?

If you are not using Firefox, could you try disabling all add-ons in your browser and clear your browser cache and let me know if you can see the text?

Shannon

comments: author: Tom Boyle
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

Thanks for the quick response.

I can confirm it works in Chrome.

It doesn't work in Firefox despite using incognito (no cache) and disabling extensions (I don't have any active add-ons so thought I'd try that).


author: Shannon S
body: Thank you for confirming, Tom.

Since you were able to confirm that you are affected by this bug, I would recommend voting on the bug and watching it for any updates. By voting on the bug you can help us to keep track of how many users are affected but the issue to properly prioritize its resolution.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


author: cmac
body: [CONFCLOUD-65223](https://jira.atlassian.com/browse/CONFCLOUD-65223) \& [CONFCLOUD-59008](https://jira.atlassian.com/browse/CONFCLOUD-59008) have now been released to all customers - these resolve the root cause for text not displaying in Firefox.   


author: Greg Smenda
body: Same issue exists in Microsoft Edge. Chrome, as mentioned, is fine.

comments: author: Shannon S
body: Greg,

Thank you for reaching out and providing your feedback. It appears the issue has now been escalated, so please watch the ticket for information on when there are any updates.

Regards,

Shannon


Tags: advanced-roadmaps

cloud

confluence-cloud

macro
Hello! Help needed. Attachment of files and screenshots does not work.
Asked by Alexander Kazennov:

Cloude space <https://lk-ok-from-alp.atlassian.net/wiki/my/recent-work>, when attaching files (regardless of the browser)

![1.JPG](/t5/image/serverpage/image-id/42436iEE2B5D9DD8A2D95C/image-size/large?v=v2&px=999 "1.JPG")


Answers:
author: Vasiliy Zverev
body: ?????????, ?????? ????!

?? ????? ?????? ??? ????? ?????????? ? ?????????.

? ?????????,

???????.


Tags: cloud

confluence-cloud
How does the audit log api map to the UI audit log?
Asked by Boris Kacevich:

Hello,

We are trying to build a monitoring system that will monitor user activity inside our organization in order to detect anomalous behaviors.

I would like to understand how can I map the audit log API response to the UI audit log.

for example, what field would state the event type and which field would indicate the specific action made.

Is there a place I can see this information?

Thanks,

Boris Kacevich


Answers:
author: Stephen Sifers
body: Hello Boris and welcome to the Community!

Building a monitoring system to review and record the audit logs sounds like an awesome idea. With this said, the relationship between the API JSON response and the UI and not a perfect match but they're very close, I will present an example which compares the UI to the JSON results:

For this example, I made a change within the Global settings changing the Connection Timeout from 1000 to 10001. The UI will report results as follows:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/42645iD8302445C3420DB7/image-dimensions/494x152?v=v2 "image.png")

The JSON response will be seen as:

```
{
 "results":[
 {
 "author":{
 "type":"user",
 "displayName":"USER",
 "username":"USERNAME",
 "userKey":"00000"
 },
 "remoteAddress":"0:0:0:0:0:0:0:1",
 "creationDate":1547651550771,
 "summary":"Global settings changed",
 "description":"",
 "category":"Global Administration",
 "sysAdmin":true,
 "affectedObject":{
 "name":"",
 "objectType":""
 },
 "changedValues":[
 {
 "name":"Custom contact admin message",
 "oldValue":"",
 "newValue":"Please enter information about your request for the site administrators. If you are reporting an error please be sure you include information on what you were doing and the time the problem occurred."
 },
 {
 "name":"Connection timeout",
 "oldValue":"10000",
 "newValue":"10001"
 }
 ],
 "associatedObjects":[

 ]
 }
}
```

This should help to paint a picture of how the UI is matched to the JSON results from the API. The API will report much more detail than the UI has which will make a monitoring solution which uses the API much for viable.

You may find more about the audit records within the API at: [GET /rest/api/audit](https://docs.atlassian.com/ConfluenceServer/rest/6.13.0/#api/audit-getAuditRecords). Along with the Confluence documentation for [Audit Log.](https://confluence.atlassian.com/doc/audit-log-829076528.html)

If you need further information on API results for the audit records, please let us know.

Regards,  
Stephen Sifers


Tags: atl-adm
Export all Confluence Links
Asked by Elliott Waters:

So just a quick question.

I have been asked to export all pages in a Space from confluence with

* Title
* Author
* Last Modified by
* Date modified
* Link

Is there any plugin or any way i would be able to spit out a report with these criteria as i have been manually doing it for the past week and it seems to get harder and harder.


Answers:
author: Shannon S
body: Hi Elliott,

You could do this by writing a database query that will access your Confluence database and obtain that information.

I can look into what this would be but can you please tell me what you mean by the variable "link"? Do you mean if there are any links on the page, or something else?

Shannon

comments: author: Elliott Waters
body: No the actual link. for example this pages link is

<https://community.atlassian.com/t5/Confluence-questions/Export-all-Confluence-Links/qaq-p/980807>

Basically I need to export the links so users can click on them and it will take it to that page on the actual confluence


author: Shannon S
body: Elliott,

Thank you for confirming.

I would recommend that you obtain your information using one of the following ways:

**REST API**

This is likely the best way to retrieve data from Confluence in a bash or Confluence script. Have a look at [Confluence REST API Examples](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/) for examples of terminal and python commands for using the API.

The URL below will return a JSON list of all pages in the instance (replace \<base-URL\> with the base URL for your instance):

```
http://<base-URL>/rest/api/content?type=page&start=0&limit=99999
```

You can then use python to parse through the JSON to find the ID and title of each page (useful article on JSON parsing with Python: [Working with JSON data in Python](https://realpython.com/python-json/)).

**Database**

Your other option is to obtain the data using the database. While the REST API is best to use when using along with a script, you can still obtain a list of page titles and IDs using this database query:

```
SELECT title, contentid
FROM content
WHERE contenttype = 'PAGE'
 AND prevver IS NULL
 AND content_status = 'current';
```

When accessing the database, please be sure you are familiar with the process, and if not, please speak to your database administrator. In addition, always make a backup and do not write any changes to the database unless you have that backup and Confluence is completely stopped.

You will need to adjust your database commands in order to get the remainder of the details that you need from the database, so do be sure to pair up with your DBA if you need any assistance with that.

Regards,

Shannon


Tags: app

confluence-app

export

jira
I get multiple identical 24-hour e-mail notifications
Asked by Benjamin L?ffler:

Hello,

I get every night at 00:00, 00:01 and sometimes 00:02 the exact same 24-hour e-mail notification about the changes of the last day. What can I do about that? I want to get the 24-hour notification, but not multiple times.

Can you maybe help me to fix this? It would be a big help! The mails start to get annoying...

Best regards

Benjamin Loeffler


Answers:
author: Vasiliy Zverev
body: More one option - there is more than 1 subscriptoon for this filter. Contact to your admins to make sure.

comments: author: Benjamin L?ffler
body: Where can I check that? I have a admin access


author: Benjamin L?ffler
body: In Jira everything works fine. But in confluence I get the problem of multiple e-mail notifications.

Your link relates to jira


author: Vasiliy Zverev
body: More one option - check if there is a user with the same email.


author: Benjamin L?ffler
body: We are only 10 user, every mail address is different.


author: Vasiliy Zverev
body: Hm, more one options - troubles on email server. Ask email server admin about dublicate mails.


author: Benjamin L?ffler
body: I checked with the server admin. There seems to be no problem with the mail server. The problem will propably come from confluence


author: Benjamin L?ffler
body: I checked with the server admin. There seems to be no problem with the mail server. So propably the problem comes from confluence itself


author: Vasiliy Zverev
body: Hm, try to clear cash, rebuid indexes and restart confluence.

There common step, mayby it will help.


author: Vasiliy Zverev
body: [@Benjamin L?ffler](/t5/user/viewprofilepage/user-id/1298547), hi!

It seems that notifications are send from cloned Jira instance.

Contact to admins and check if you have test instance, and if yes, that email notifications are off on it.

Best regards,

Vasiliy.

comments: author: Benjamin L?ffler
body: Hello [@Vasiliy Zverev](/t5/user/viewprofilepage/user-id/781495), there are no test instances running.


Tags: confluence-server

notification

server
Am I using Confluence incorrectly?
Asked by Gil:

Hi everyone,

For me, it's the first time I'm admin for Confluence, but I'm a long time user of this platform.

Few days ago we decided to use Confluence in my company and I'm the one who's doing the admin work, in addition to Jira Service Desk for our support team.

My company has one single big team but running three projects.

When I started to create spaces, I followed the idea of each **project** will have a space, a **knowledge base** space for external clients for our Jira Service Desk, spaced based on relevance like UI/UX space and the **company's** spacewith office related stuff.

**Where's the problem?**

Each space has a different template, such as Documentation, Team, Software Development.

Only our customer-facing knowledge base space is a knowledge-base template.

In each space, there's a dedicated How-To page for relevant how-to articles for that space.

Now when I think of it, I should have created a 2nd internal knowledge base space and have all the how-to articles there and not in the other spaces.

Did I actually use Confluence incorrectly?

Do you do the same or do you use how-to articles in a dedicated KB space for internal use?


Answers:
author: Kesha Thill
body: Hi [@Gil](/t5/user/viewprofilepage/user-id/1264836) - [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314) is correct. Even if you have chosen different Space templates (knowledge base, project space, etc.), you are still able to access all native Confluence templates when you create a page, regardless of which space you are in.


author: Johan Soetens _Dumblefy_
body: Hi Gil,

your existing spaces can easily be modified so that they look as being created from a different space blueprint.

The templates can be enabled from Space tools \> Content Tools \> Templates

Homepage, links can be copied/recreated from another space with the desired template.


Tags: cloud

confluence-cloud
Confluence 6.13.0 - Export to PDF Macro Rendering Issue
Asked by Patrick Chen:

Hi folks,

We're testing an upgrade to Confluence 6.13.0 from 5.10.1

After completing the upgrade, there seems to be an issue with the (recently updated?) 'Export to PDF' Functionality that is not properly rendering some of the basic bundled Macros such as 'Page Tree' and 'Info'. This happens on pre-existing pages and on newly created pages post-upgrade.

There are no Global, Space, or PDF modifications to Stylesheets.

Screenshot example: On the left is the Confluence page with an 'Info' Macro, and on the right is the exported PDF with the 'Info' Macro content rendered incorrectly. These macros rendered correctly back in 5.10.1 and on a separate 6.6.1 instance that we are running. ![Export PDF Macro Render Issue.png](/t5/image/serverpage/image-id/42406i269EAD5687FA1ECB/image-size/large?v=v2&px=999 "Export PDF Macro Render Issue.png")

I tried exporting a page with a 'Page Tree' Macro and the Macro failed to render altogether,

Any guidance is appreciated, thank you.


Answers:
author: Diego
body: Hello there!

Patrick, this behaviour is present in some versions of Confluence. This is being tracked under the following report:

[Pagetree doesn't render in pdf export](https://jira.atlassian.com/browse/CONFSERVER-21186) {#toc-hId-1852468674}
-----------------------------------------------------------------------------------------------------------------

Currently, we can go there to **vote and watch**the report! Voting will increase the report visibility with our teams and watching it keeps you updated with everything there.

You can check more about our bug fixing procedures here:

[**Atlassian Support - Fixing bugs**](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html#AtlassianSupportOfferings-bugreports)

[**Atlassian Server Bug Fix Policy**](https://confluence.atlassian.com/support/atlassian-server-bug-fix-policy-201294573.html)

Let us know your thoughts on this!


Tags: confluence-server

export

macro

server
Can I query the Confluence backend DB for Articles without voiding any of its licensing agreement?
Asked by Anjaneyaprasad Cheedepudi:

We have an enterprise licensed Confluence Instance where we have millions of articles from a lot of spaces for all LOBs. Now, we need to index them through an ElasticSearch Log stash which will connect to the confluence backend SQL Server and retrieve the content from BODYCONTENT table and indexed them into Elastic Search.

As some products have some restrictions to touch their backend databases, I want to check whether there are any such restrictions in terms of licensing agreement for Confluence too. Thank you in advance.


Answers:
author: Shannon S
body: Hello,

Customers are free to query their databases which host Confluence. It is not against the license agreement.

When querying your database you are advised to take great care and always make backups and stop Confluence before making any changes.

Regards,

Shannon


Tags: confluence-server

server
Can I have a drop down menu for STATUS in Confluence?
Asked by Vonnie Kwan:

Instead of manual edit the status, can we have a drop down for Status?

e.g. Approve, decline, review, etc?


Answers:
author: Nic Brough -Adaptavist-
body: Confluence does not have a workflow engine in it, and hence there's no status in it.

I think you might want to add the Comala Workflows App to get workflows.

comments: author: Vonnie Kwan
body: So if we need to change status, we need to go in Edit mode to do so manually?


author: Nic Brough -Adaptavist-
body: No, Comala's workflow functions are outside the "edit" function.


author: kiranmai.genkolla
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) ,

I tried with the HTML macro, where i am able to create drop down field on preview the field details of drop down and not showing .

With User macro, or any other option is it possible to create one dropdown field, there I will have fix value.

Since I am new to confluence that would be great , if you can help me.  

<br />


author: Natalie Paramonova [Stiltsoft]
body: Hi,

If you use Confluence Server you can also try the [Handy Status](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Status+macro?src=contextnavpagetreemode) macro (the [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview) app). You can create as much custom status sets as you need and change them with the help of the dropdown menu in the page view mode.


author: Bill Bailey
body: Vonnie,

For a user macro solution using the Confluence Status menu, see my article: [Getting Started with User Macros - Writing a Wrapper Macro](https://community.atlassian.com/t5/Confluence-articles/Getting-Started-with-User-Macros-Writing-a-Wrapper-Macro/ba-p/979571#M351). May not be exactly what you want, but easier than manually editing macros.


author: EPS Software Engineering AG
body: Hi,

If you are looking only for the status (no workflow) our Easy Dropdown Menu (EDM) could be a solution. You can have as many dropdowns per page as you like.

You find the [Easy Dropdown Menu](https://marketplace.atlassian.com/apps/1216797/easy-dropdown-menu-drop-down-selection) on the Marketplace (Server and Cloud).

And if you are looking for an easy workflow, maybe the [Easy Document Signer](https://marketplace.atlassian.com/apps/1219137/easy-document-signer-pages-workflows) (EDS) fits your requirement. It also can be found on the Marketplace.

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the EDM and EDS)
How can you edit dates on Roadmap without linking it to any other tasks?
Asked by Vonnie Kwan:

In Confluence, how can you edit dates on Roadmap without linking it to any other tasks?


Answers:
author: Vonnie Kwan
body: Hi [@Vonnie Kwan](/t5/user/viewprofilepage/user-id/1827112),

Are you able to add a screenshot for context? I am having trouble understanding the issue.

Thanks

comments: author: Vonnie Kwan
body: I actually figure out I can drag and drop to estimate dates (if I change to weekly view), but is there any way we can input exact dates?

And is there any due date function in Confluence at all?
Automatically Update Confluence Macro With Linked Issues
Asked by Tyler Brown:

Hey Community,

Here's the use case I'm trying to figure out:

* We have a template set up to create Initiative documents in Confluence
* Jira issues will be linked to the Confluence page
* Looking to create a table on the Confluence page showing some information for the linked Jira items that is updated automatically as new Jira items are linked to the Confluence page.

Any ideas/suggestions would be appreciated.

Thanks,

Tyler


Answers:
author: Stephen Sifers
body: Hello Tyler,

You're requirements you explained point mainly to creating a custom user macro to display issue details or using a marketplace add-on which will do something similar. The path with the least development will be the marketplace add-on, so we'll start there.

I have included a marketplace preset search, [Atlassian Marketplace \| Confluence Apps](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=jira%20issue%20info). Upon reviewing the results, there are a few add-ons which may help to achieve some of your requirements. Though you may still have to manually insert the issue ID into the add-on to have the information from Jira displayed.

If the marketplace does not suit your requirements, then your left with developing a user macro. More about the user macro may found at [Writing User Macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html). With using a user macro, you may also integrate with the Confluence and Jira Java APIs to access and display the data you need.

While we don't have an exact solution for you, the two items listed above should provide some guidance on what your available options are.

Also, thank you for being a Community Champion! We appreciate all of the efforts you put forth into the Community!

Regards,  
Stephen Sifers


Tags: atl-adm

confluence-server

jira

server