youngmon/atlassian-qna huggingface dataset:
Reinstallation of self-hosted confluence docker
Asked by Chloroplast games:

Hello,

I need help to restore my original Confluence installation. I usually use a self-hosted dockerized version of confluence. But recently the usage of the resources of the server was huge due some undesired processes on /tm/.solr/solrd.

Exactly the same problem describeb in this post:

<https://community.atlassian.com/t5/Confluence-questions/Solr-runs-automatically-and-hangs-the-system/qaq-p/1610247>

This problem it seems caused by a vulnerabulity in you software, as descirben in this post:

<https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html>

I decide to stop and remove the container of confluence to stop this processes. Then I tried to tun the confluence docker container of the version 7.4.11 (a fixed version) but my license it si not compatible with this version.

Then I tried to rerun the confluence containter with the version comaptible with my license but I get this screen when I try to open the url of my installation.

![Captura de pantalla 2021-12-12 165608.png](/t5/image/serverpage/image-id/173542i332628E3C727E390/image-size/large?v=v2&px=999 "Captura de pantalla 2021-12-12 165608.png")

I guess that I need upgrade my license to access a versions of confluence without security problems.

Plaease I need help to solve this as soon as possible becuase part of my company is paralyzed.

Kind Regards


Answers:
author: Daniel Eads
body: Hi [@Chloroplast games](/t5/user/viewprofilepage/user-id/4670179) , welcome to the Community!

Checking your account, I see a valid starter license (10 user) that's still within support maintenance. You may simply need to retrieve the current license key from <https://my.atlassian.com> if this is the instance you're working on. When the licenses are renewed, a new key is generated that needs to be applied in the product, but sometimes this gets missed and you wind up with an instance in active support that has an old license key.

If you do see a license at my.atlassian.com that's still listed as current (expiring in 2022 for example), you can copy this license and apply it into Confluence:

1. Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **License Details**
2. Enter your new license in the **License** field.
3. Choose **Save**.

Then upgrading Confluence to a fixed version for the vulnerability will no longer give you a license error.

Please let me know if that helps or if I can provide additional assistance.

Thanks,  
Daniel Eads \| Atlassian Support

comments: author: Chloroplast games
body: Hello Daniel,

You are so fast resolving problems. I did this and works i can update Confluence but now I have a problem restoring the backup of the old Confluence version. I have to do some tests still.

Thank you


author: Chloroplast games
body: Daniel, all solved!

Thank you


Tags: confluence-server

server
Configure Gmal as Confluence Cloud SMTP server
Asked by Laim Noah:

It has been tested with certifications for a record with MFA, application secret phrases for a record with MFA, qualifications without MFA, and 'Less secure application access' enabled (be careful about different devices). On ports 465 and 587, I've attempted everything above, but get the same error message on 'Test association'.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

I am a bit confused here, Confluence Cloud has its own SMTP server and does not have a way to be set to use an external one. So I am not sure what you are trying to do here.
Is Confluence cloud vulnerable to CVE-2021-44228
Asked by Kulwinder Singh:

Is Confluence cloud vulnerable to CVE-2021-44228


Answers:
author: Daniel Eads
body: Hi all,

Daniel with Atlassian Support here to let you know our security team has finished its investigation. [We have an official response statement here on Community, which you can access at this link.](https://community.atlassian.com/t5/Trust-Security-articles/Atlassian-s-Response-to-Log4j-CVE-2021-44228/ba-p/1886598#M134)

More information can be found on our advisory page, as well as the previously-published FAQ:

* <https://confluence.atlassian.com/display/SECURITY/Multiple+Products+Security+Advisory+-+Log4j+Vulnerable+To+Remote+Code+Execution+-+CVE-2021-44228>
* <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>

Thanks,  
Daniel Eads \| Atlassian Support


author: Jack Brickey
body: I understand that the Security team is investigating and will report when they have completed their investigation.

comments: author: Paul Pasler
body: This is the current state: <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>
> **Are Cloud instances affected?**
>
> Our Security team is currently investigating the impact of the Log4j remote code execution vulnerability (CVE-2021-44228) and determining any possible impacts.


author: Jack Brickey
body: Cool. Thanks for sharing here.


Tags: cloud

confluence-cloud

cve-2021-44228
How to connect from plugin (script runner) do database with current context without credentials
Asked by Rafa? ?ydek:

We have Confluence DC (2 nodes) with direct connection do database (without DS) defined in server.xml.

We want to from script runner (console) get current connected and read / write some information to database without providing credentials. We know that they are resources to define, but for Jira we was able to read current APP context and do the db query directly. We don't won't multiple places where password is stored. Can anyone help mi wi this? Probably the same way is implemented in every custom plugin developed for confluence, to have ability to read database.


Answers:
author: Nic Brough -Adaptavist-
body: No, you absolutely do not want to do this.

You must not write to an Atlassian application's database, because you will break it. Never do that.

As for how you use scripts to read a database, it's the same for every application, so do whatever it is you did for the Jira scripts that read your database.

comments: author: Rafa? ?ydek
body: On Jira I've use something like that, are you able to help me use the same code in Confluence?

*** ** * ** ***

```
import com.atlassian.core.ofbiz.CoreFactory;
import org.ofbiz.core.entity.*;
import java.sql.Connection;
import com.atlassian.jira.component.ComponentAccessor;
import groovy.sql.Sql;
GenericDelegator delegator = CoreFactory.getGenericDelegator();
String helperName = delegator.getGroupHelperName("default");
Connection conn = ConnectionFactory.getConnection(helperName);
def sql = new Sql(conn);
def rows = sql.rows('SELECT "ID", "SAVED_FILTER_ID" FROM "AO_60DB71_RAPIDVIEW"');
```


author: Rafa? ?ydek
body: Or maybe I can use somehow this class

<https://docs.atlassian.com/ConfluenceServer/javadoc/7.1.2/com/atlassian/confluence/it/setup/database/JdbcDatabaseSetup.html>


Tags: code

confluence-server

data-center

groovy

scriptrunner

server
?????? ?????? ? ?????????????? ???????? - https://confluence.skyeng.tech/pages/viewpage.action?pageI
Asked by ???????? ????:

?????? ????? ????????????? ???????? - <https://confluence.skyeng.tech/pages/viewpage.action?pageId=122560441>  
?? ??????? ?????? ??????, ????? ??? ?? ????????, ? ?? ???? ??????? ?????????. ? ??? ??? ????????


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

We cannot help you with that directly - we have no access to your system. If your access to a page has changed, then either someone who has access to restrictions has restricted you from editing, or one of the space administrators has removed your edit access from the space. (Confluence administrators can also do that).

You will need to ask them to give you your edit rights back.

-----

????? ?????????? ? ??????????!

?? ?? ????? ?????? ??? ? ???? ???????? - ? ??? ??? ??????? ? ????? ???????. ???? ??? ?????? ? ???????? ?????????, ?? ???? ???-??, ? ???? ???? ?????? ? ????????????, ???????? ??? ??????????????, ???? ???? ?? ??????????????? ???????????? ?????? ??? ?????? ?? ?????????????? ?? ????????????. (?????????????? Confluence ????? ????? ??? ???????).

??? ????? ????? ????????? ?? ??????? ??? ???? ????? ?? ??????????????.
confluence ???? ?jira?????crowd???
Asked by zhnagshijie:

tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

????


Answers:
author: Brant Schroeder
body: [@zhnagshijie](/t5/user/viewprofilepage/user-id/4546346)

Can you try using an incognito tab and see if you are able to login. If you are using Chrome and you are logged into the chrome browser sometimes it will try and use your Google account to login. Also can you confirm that you have a confluence instance to log into?

comments: author: zhnagshijie
body: recovery_admin ?????????????


Tags: cloud

confluence-cloud
how can I recover video that i accidentally removed from free cam
Asked by Kertana Devi:

Hi. I accidentally remove a video that I saved . Now, i need to recover it as it is an important video. How can I recover that video from Free CAM?


Answers:
author: Jack Brickey
body: [@Kertana Devi](/t5/user/viewprofilepage/user-id/4669674) , are you saying that you had embedded a video into your Confluence page then deleted it?

actually I think you may be in the wrong place. I suspect that you were using the "free cam " and are looking for support on that app. You may have clicked on the wrong link. If memory serves there are two links in there one for support on three cam and one that directs you to this community. This community is about Atlassian products not the free cam app.


Tags: mistaken-post
Trello card color error
Asked by Daniel_Misicak:

Hi, i created my names and colors for the labels, and they keep changing by them-self to other older labels which were deleted in the past. do you know what can cause this? Thanks, D.


Answers:
author: Iain Dooley
body: [@Daniel_Misicak](/t5/user/viewprofilepage/user-id/3916940) this is a bug that seems to have surfaced for labels when people are using Trello in languages other than English. I've already reported a couple of other instances of this and they're aware of it, I'll let them know you're experiencing the same problem.
Por que n?o consigo adicionar coment?rios nos cart?es do meu time?
Asked by Fernanda_Pereira_Santos_Melo:

N?o conseguimos adicionar coment?rios nos cart?es criados. Nem os gestores nem os administradores.


Answers:
author: Vini
body: Oi Fernanda, tudo bem?

Voc? pode verificar como est?o as permiss?es de coment?rios no quadro?  
Menu do Quadro ? Mais ? Configura??es

![Screen Shot 2020-05-13 at 15.48.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/94765i0BE9C2C2F480A495/image-size/large?v=v2&px=999 "Screen Shot 2020-05-13 at 15.48.37.png")

comments: author: Fernanda_Pereira_Santos_Melo
body: Muito obrigada!!


author: TP Criativa
body: Salvou! Gratid?o


author: Karoline Ferreira
body: Ajudou bastante!
Updating Template
Asked by Efryl Isidro:

Is there a way when you update a Template it will also get updated on Templates you have copied before?


Answers:
author: Iain Dooley
body: [@Efryl Isidro](/t5/user/viewprofilepage/user-id/3916756) nope, once a card has been created from a template there's nothing that designates it as having been created from that template.
Is it possible that card assign to one member is not visible to other board members.
Asked by anilpatidar:

Is it possible that card assign to one member is not visible to other board members.

I want to assign cards to some members and that cards are not visible to other members of the same board.


Answers:
author: Esme Crutchley
body: Hi [@anilpatidar](/t5/user/viewprofilepage/user-id/3916573)

Welcome to the Community!

Unfortunately, it's not possible to set card level permissions. If a card is added to a board, all members of the board will be able to see it.

[@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) is right, if you want different people to be able to see different cards, you'd need each member to have their own boards which only you and they would be able to see.


author: Iain Dooley
body: [@anilpatidar](/t5/user/viewprofilepage/user-id/3916573) access controls are at the board level, so if you want to have people assigned to cards without other board members seeing it, each person needs their own board, and you need to sync those cards into their personal boards, for example by copying and linking the cards. You can read about some strategies for this here:

<https://help.trello.com/article/1097-mirroring-cards>
Is there a way to amend reminders to more than 2 days?
Asked by Anna King:

I have recently started on Trello, and setting up project management tasks for my colleagues.

The only issue I am having so far is that I could so with the notifications giving more notice than two days on a due date. Is this something Trello are looking into doing, or is it part of the Premium package? Does anyone know a way around this?


Answers:
author: Iain Dooley
body: [@Anna King](/t5/user/viewprofilepage/user-id/3916727) you could do this using Butler to post a comment notifying all card members 7 days before a card is due like this:

![2020-05-12 at 9.26 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/94475i01D31776E004E6BD/image-size/large?v=v2&px=999 "2020-05-12 at 9.26 pm.png")

comments: author: Jack Brickey
body: Yes Butler would be a good option if you want to automate.


author: Iain Dooley
body: [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) the maximum I can see in the manual interface options is 2 days though, is it the same for you?


author: The Story Smith
body: The Butler thing is a workaround, but it's too much fiddling about when it -- quite frankly -- seems a ridiculous and deliberate intention on Trello's part (being that it still hasn't been changed in 2022) that you can't simply custom your card reminder there and then in the card at the tip of the finger.  

Please, [@Trello](/t5/user/viewprofilepage/user-id/3183622) make this adjustment!


author: Jack Brickey
body: Hi Anna, welcome to the Community. See if [this thread](https://community.atlassian.com/t5/Trello-questions/Notifications-for-due-dates/qaq-p/1100582) answers your question.

comments: author: Anna King
body: Hi Jack,

Thank you for the response. It doesn't really cover what I was asking. I was looking for a way to add a reminder that was longer than 2 days, maybe 7 days?

Thanks and Regards

Anna


author: Jack Brickey
body: When I go to a card and click on the due date I have the option to change the default reminder as shown below. Note, you must have someone assigned to the issue to have the reminder notification. Maybe you are asking for something different?

![935D8C76-5CFF-4AB4-A92A-3E2272FB0FE0.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/94474iBC5E1D49C42A4377/image-size/large?v=v2&px=999 "935D8C76-5CFF-4AB4-A92A-3E2272FB0FE0.jpeg")


author: Jack Brickey
body: yes indeed. so beyond the allowed 2d your best bet is what Iain suggested - Butler. This is an unfortunate limitation IMO. You should be able to change your default notification beyond this.


author: Carl Fisher
body: I agree. It does seem curious that they have it limited to 2. It would be nice to know that this feature is something that they have on their backlog of updates to make in the near future.
Can you edit due date warnings?
Asked by James B.:

Is it possible to change when the "Due date alert" turns yellow?![due soon!.png](https://community.atlassian.com/t5/image/serverpage/image-id/94447i119EA8EE3364D559/image-size/large?v=v2&px=999 "due soon!.png")

I would like to edit it so that it will only turn yellow half an hour before the item is due, can you do that?


Answers:
author: Iain Dooley
body: [@James B.](/t5/user/viewprofilepage/user-id/3916560) nope, but you can add a label of a different colour to the card 1 hour before due using Butler:

![2020-05-12 at 9.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/94476i86E167E5EB085C8F/image-size/large?v=v2&px=999 "2020-05-12 at 9.31 pm.png")
unable to login with my gmail and rangam.com id
Asked by Kedar_Hukeri:

Greetings,

I am using Trello account with (my email id - xxxxxxx@gmail.com) for the past 5+ years. Today when I tried to log in to my Trello account with user id xxxxxxx@gmail.com I got message : " There isn't an account for this email"

Please suggest/help.  

I submitted the same information on Trello support page, when I hit submit, it shows error creating ticket try later.

Thank you,

Best Regards,

Kedar Hukeri


Answers:
author: Ang?lica Luz
body: Hello [@Kedar_Hukeri](/t5/user/viewprofilepage/user-id/3916482)

Welcome to Atlassian Community!

We were able to find the account linked to Trello and it's not the Gmail you mentioned. Since it's private information, we won't share here in Community, so please, try to contact Trello support again on <https://trello.com/contact#/>

If you face the same issue, please try using an incognito window or another browser.

Regards,  
Ang?lica

comments: author: Kedar_Hukeri
body: Thank you Ang?lica, I have contacted Trello Support. Awaiting a response from them.

Greetings,

Kedar Hukeri


author: Iain Dooley
body: [@Kedar_Hukeri](/t5/user/viewprofilepage/user-id/3916482) I'll see if I can get someone to help you out by flagging this in the Slack channel

comments: author: Kedar_Hukeri
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) : Thank you and much appreciated.
How to add custom labels to newly created cards using Butler rules?
Asked by Jonathan C. Chen:

I can see how to add standard labels in various colors, but is there a way to add custom labels to all newly created cards on a board? It seems like it might be possible to do so by renaming the card in the automated rules section, but I'm not quite sure how to refer to the individual custom label names.


Answers:
author: Esme Crutchley
body: Hi [@Jonathan C. Chen](/t5/user/viewprofilepage/user-id/3916296)

Welcome to the Community!

If you go to 'Show Menu' on any board then click on 'More' then 'Labels' you'll see all the labels for the board. If you want to make new ones or rename others, you can click on the little pencil next to the label and rename it.

If you want a specific label to be added each time, add the label you want in the labels section.

To get labels to automatically assign each time, you can do this with Butler:

![Screenshot 2020-05-12 at 08.34.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/94428i59FC6913A0DF156B/image-size/large?v=v2&px=999 "Screenshot 2020-05-12 at 08.34.39.png")

![Screenshot 2020-05-12 at 08.34.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/94429i4D0824CE724A841A/image-size/large?v=v2&px=999 "Screenshot 2020-05-12 at 08.34.51.png")![Screenshot 2020-05-12 at 08.34.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/94430i5AFCA5A93F800ED7/image-size/large?v=v2&px=999 "Screenshot 2020-05-12 at 08.34.59.png")![Screenshot 2020-05-12 at 08.35.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/94431iA66318CE30C4F583/image-size/large?v=v2&px=999 "Screenshot 2020-05-12 at 08.35.15.png")

This rule will add a specific label whenever you add/create/move a card to a board
Ever since I updated to Atlassian account, I can't login on desktop app
Asked by Len Yeh:

Now, when I open up the Trello app, I can go to the login page. When I type in my email, it automatically hides the password field and says "Log in with Atlassian"

However, if I click on that, it just reloads the app and takes me back to the welcome page (screenshot)

![Screen Shot 2020-05-11 at 11.05.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/94402i6665CAB5163697AC/image-dimensions/405x303?v=v2 "Screen Shot 2020-05-11 at 11.05.53 PM.png")

When I log in on a browser with the same credentials and steps, it works.


Answers:
author: Len Yeh
body: Of course I resolved it after posting this question to the community.

Update to the app in App Store resolved it. I realized it was one place I hadn't checked yet.

comments: author: Grigory Salnikov
body: Hi [@Len Yeh](/t5/user/viewprofilepage/user-id/3916058)

This is the way it usually works :)
how to toggle between trello accounts - blog post says it is available?
Asked by Bradford Johnson:

below blog post indicates the ability to toggle between trello accounts -

<https://blog.trello.com/organizing-your-trello-account>

In order to make it easier to move back and forth between work and non-work Trello accounts, we have added the ability to toggle between accounts in the Trello mobile apps (so you don't have to login and logout each time), and we are currently building a more robust account switcher for both mobile and web---coming very soon!

don't see how to do it on iOSx ?? Android functionality is there, but how to do it on my iPhone?


Answers:
author: Iain Dooley
body: [@Bradford Johnson](/t5/user/viewprofilepage/user-id/3865920) I think this is just ambiguously worded, there's nothing in the iOS release notes about this yet so I'd say it's on the way.

comments: author: Bradford Johnson
body: got it. understand.

blog post is definitely misleading. bummer.
Need a way to search and arrive at a list
Asked by brandonjp:

I daily have one giant problem with Trello... getting to a list. I know the name of the list. I know how to search using the "list:" operator. But that only gets me half-way.

Here's the incredibly inefficient workflow:

* "Oh, I need to add a new card to the 'Articles to Write' list!"
* So I open the Trello Mac app and "Crap... which board was that on?"
* "Okay, I'll search for it." - So I search for "list:articles"
* "Ah, there it is, but I can't click on the list, so I'll click on a card"
* And this pops up the card - "But I'm trying to find the list!"
* On the open card, It shows the list name, but clicking that is just an option to move the card to a different list.
* So, I'll close the card and scroll until I find the list
* Crap, there are too many lists on this board.
* So, I'll open the website in a regular browser and repeat all these steps again and get to the list so that I can hit Cmd-F in the browser to find the list.
* Ahh- that was incredibly inefficient.

Point is, I wish there was a way to get to a list more easily.

How are other people doing this?

Am I the only one who has this trouble?


Answers:
author: Iain Dooley
body: [@brandonjp](/t5/user/viewprofilepage/user-id/2798988) I use the web application instead of the mac app because I often need more than one tab and multiple Trello windows seems to use up more resources than multiple browser tabs. That would eliminate the first part of your problem because you wouldn't have to switch over before using ctrl+f.

However, if you're having trouble remembering on which board you had a list into which you want to add a new card you might want to rethink how many boards you have, and how many lists you have.

Often, using labels can help you reduce your board/list numbers, I wrote about this here:

<https://community.atlassian.com/t5/Trello-articles/How-can-I-see-all-my-Trello-cards-in-one-place/ba-p/1050430>


Tags: list
Stuck sending status
Asked by kvolkov:

I have my Trello integrated with a Monday.com board, after doing so all my comments and activity feeds display a "Sending" status with the 3 pulsating bars indicating some action is taking place. This has been going on for hours and i am wondering if there is a connectivity issue between the two systems or this is a "live feed" thing.

![2020-05-11_15h26_47.png](/t5/image/serverpage/image-id/94384i25013102A55CBDC6/image-size/large?v=v2&px=999 "2020-05-11_15h26_47.png")


Answers:
author: Iain Dooley
body: [@kvolkov](/t5/user/viewprofilepage/user-id/3884720) how are they integrated? Is this through a Monday powerup for Trello?

comments: author: kvolkov
body: So my issue resolved itself. Not sure how.

But to answer your question it was initiated with a integration out of Monday.com. What was strange was i had multiple items / fields integrated to pull from Trello and all worked except comments.