youngmon/atlassian-qna huggingface dataset:
Pb configuring SSL on confluence server
Asked by David Bizien:

Hi,

I want to configure Confluence to use SSL.

I have setup the .keystore in my home directory.

I have updated the server.xml

In the log catalina.out, I see no errors, the only reference is :

17-Feb-2018 01:31:26.356 INFO \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]  
17-Feb-2018 01:31:26.449 INFO \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8843"\]

Nevertheless, when I test the url <https://confluence.inventy.com:8843>, it is not successfull.

Is there a way to increase the log to know where is the problem ?

If it is the case, what kind of log I need to setup ?

I know the .keystore is used because I used to have an error based on the password which have generated errors. Now it is solved and I get no error but no success either.

Regards,

David Bizien


Answers:
author: Thomas Deiler
body: Dear [@David Bizien](/t5/user/viewprofilepage/user-id/1188623),

I cannot recommend running the SSL termination within tomcat. Use instead a proxy that listens on port 443 and redirects to 8090. This makes everything easier and you have the chance to redirect your users to a "Site is currently upgraded - please be patient" when you have a downtime during upgrades.

You can use [Apache](https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html), [nginx](https://confluence.atlassian.com/confeap/running-confluence-behind-nginx-with-ssl-849150880.html) or haproxy (or anything else :).

So long

Thomas

comments: author: Thomas Deiler
body: Dear

I guess you configured everything like described in this [article](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html), or?

What does it mean
> Nevertheless, when I test the url <https://confluence.inventy.com:8843>, it is not successful.

What is the error message of your browser?

So long

Thomas


author: David Bizien
body: Hello,

Thanks a lot !!  
Some times you need to ask yourself the right question !!

The error was saying "website inaccessible" but it was working on http / port 8090.

I do not know why but your question makes me wonder "May be everything is fine, may be there is no log because it is working, may be it is only the port which is not open on the network "

And it was the problem.

Thanks a lot for your time.

Regards


author: David Bizien
body: Hello,

I will have a reverse proxy setup in the future but we need an end to end SSL connexion. No password should transit on our network even internaly unencrypted.

That is why I need to setup the SSL. It worked perfectly on Jira and bitbucket.

I need to undestand why it is not working on confluence.

If you have any ideas how I can increase the logs on the subject could be great.

Regards,

David
confluence network setting suggestion
Asked by Anderson Hsu:

Dear partners,

Because we will prepare install confluence 6.0.1 in intranet environment which it can not connect internet directly, is there suggestion which we should open in firewall , such as port, website link ? Thanks a lot.


Answers:
author: Nic Brough -Adaptavist-
body: I'm sorry, but do you want to connect this to the marketplace or not? If you do, then you need to give it a route to the internet. If you do not, then there are no ports or links to think about.

comments: author: Anderson Hsu
body: Dear Nic,

Thanks a lot. Do you mean the link of <https://marketplace.atlassian.com/> ?

Best Regards, Anderson Hsu


author: Nic Brough -Adaptavist-
body: Yes.


author: Anderson Hsu
body: Does it include plugin update function as listed as below:

![plugin.png](https://community.atlassian.com/t5/image/serverpage/image-id/15250i1E21C37E5390097F/image-size/large?v=v2&px=999 "plugin.png")


author: Nic Brough -Adaptavist-
body: You would not have that option if your Confluence could not reach the marketplace.

So it all looks fine to me.
How to get in touch with others running Atlassian on premise?
Asked by G Laprade:

I'd love to touch base with some folks running the Atlassian tools on prem, and swap some setup/config info. We host our own Jira, Confluence, Bitbucket, Fisheye/Crucible, Bamboo, and Crowd. The tools allow our users to be very productive, but we find them fairly heavy to maintain. I'd love to chat with some others doing the same.

G


Answers:
author: Nic Brough -Adaptavist-
body: My favourite way to connect with other Atlassian users is the Atlassian user groups. Is there one near you that you could attend?

There's also Summits and Team Tours, but they are more about end-user to Atlassian/Partner interaction.

I'm hoping other people here will reach out to you as well, and we're trying to encourage the community to talk more!

comments: author: Christian Glockner
body: I would strongly second Nic's recommendation of the Atlassian User Groups - check <https://aug.atlassian.com/> to see if there's one in your area, and if there isn't consider starting one yourself!

Cheers,

Christian

Premier Support Engineer

Atlassian


Tags: bitbucket

jira
Can I just have Conflunce?
Asked by Michael Leung:

Can I just have Conflunce?

But I need to have Jira Core in the billing.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can have Confluence on its own, Server or Cloud, and drop Jira.

comments: author: Michael Leung
body: Do you know how to remove the Jira Core? I am using Conflunce on cloud


author: Nic Brough -Adaptavist-
body: Go to <https://my.atlassian.com> and manage the account, removing Jira Core from it.


author: Michael Leung
body: Thanks! I got it working


Tags: billing

cloud

jira
After upgrade 5.10 to 6.7, some users see text boldness inverted.
Asked by Mike Diehn:

Weird right?

OK, when I look at pages in this guys personal space on my workstation, they look just fine. But at **his** computer, in Firefox and in Chrome, it's like someone flipped the boldness bit on all the text in his paragraphs. What's bold on my screen is normal on his, what's normal on mine is bold on his.

I have two reports of this so far. Subject One had already restarted all his browsers so they'd (we think) get fresh CSS and JS files from the server.

These folks are working on CentOS 7.3 with recent browsers.

I'm using Mint 17 and the same pages look fine to me.

Any thoughts?


Answers:
author: Mike Diehn
body: SOLVED

I used Chrome's devtools to study the font-family list in the CSS for a section of weird text. Then used the editting in flight feature to remove the font names one by one from the front of the font-family list. When we got to Roboto and removed it, it all looked normal again, which told me that Roboto was the first font in the list that our computer has installed.

So I removed these fonts that were on his system:

google-roboto-common 1.2-2.el7.nux.noarch  
google-roboto-condensed-fonts 1.2-2.el7.nux.noarch  
google-roboto-fonts 1.2-2.el7.nux.noarch

And now it's all good.

There may be other solutions - like updating those font packages, but this is good enough for me. I'll put out the word Monday about this and ask if anyone else sees it weird and if they do, I'll look for an update.

comments: author: Shannon S
body: Wow! Nice catch! :)

Thank you for providing the fix to the community.

Take care, and have a pleasant weekend.

Regards,

Shannon


author: Shannon S
body: Mike,

Is this on every single page in Confluence, or just specific pages or spaces?

When he logs into a different computer, does the problem persist?

If a user were to login on his machine, do they have the issue?

Thank you for your help.

Regards,

Shannon

comments: author: Mike Diehn
body: It was on every page in any browser on his computer. Viewed on my computer it all looked normal.
JIRA<> Confluence
Asked by Kylene Hill:

I want to have a button in Confluence that will create a jira ticket. I've read some of the documentation but I'm not sure as to which specifically applies here. This is for the Cloud.

Ideally, we could have the same button on every page in Confluence. Any time someone clicks on the button and enters some info, a Jira ticket would be created.

Any help would be greatly appreciated!


Answers:
author: Suren Raj
body: Hi, Kylene.

<br />

I'm afraid currently confluence does not have **Create Issue** button in Confluence. We have an existing feature request to implement this feature, you may refer to the below link:

\* <https://jira.atlassian.com/browse/CONFCLOUD-33920>

As a workaround, you may use Jira issue macro or highlight text to create Jira issue. You may refer to the below documentation to understand better about this workaround:

\* <https://confluence.atlassian.com/confcloud/jira-issues-macro-724765217.html>

\* <https://confluence.atlassian.com/confcloud/use-jira-applications-and-confluence-together-724765436.html>

Hope it helps. :)

<br />

Cheers

Suren Raj


Tags: cloud

jira

jira-administration
The automatic link between Confluence and Jira
Asked by Rose Lee:

Hi,

Our company's Confluence hasn't been actively used and I noticed recently that there is a automatic link issue between Confluence and Jira.

I cannot automatically get the Jira link on Confluence. I tried to reconnect the link on Application Links but was not successful.

Looking forward to hearing from you.

Thanks.

Rose


Answers:
author: Andy Heinzer
body: Hi Rose,

Jira and Confluence do not actually have an automatic application link in the server versions. Our Cloud platform will automatically link the Cloud instances together, but server does not have this.

You mentioned that Confluence has not been used recently. Is the Confluence instance up and running? If not then that would explain why you cannot create this application link. Both applications need to be running, and able to communicate with each over over your network. If both applications are up and running, I think the next information I would want to know would be

1. What version of Jira are you using?
2. What version of Confluence are you using?
3. What URL do you access each site from?
4. In the application link configuration, what URL is used for each application?
5. Have you tried to establish this application link from Confluence?

Please let us know the results.

Andy


Tags: jira
How do I add a label to a whole set of pages, instead of one at a time manually?
Asked by Denise Thurlow:

I am trying to make all the contents of our Confluence site reportable, and it appears that the Page Properties macro is the only way to do it. It won't work without a label on each page though, so I am looking for a way to add a label to all the pages in a space. The only way I know how to add labels is to manually add a label to each page - a slow and tedious process I would rather not do if there's a faster/easier way.


Answers:
author: Guilherme V.
body: Hi Denise, you can use an add-on in order to accomplish that: <https://marketplace.atlassian.com/plugins/com.kostebekteknoloji.plugins.confluence.confluence-label-manager/server/overview>

comments: author: Denise Thurlow
body: I'm aware of that add-on; unfortunately our leadership doesn't want to pay the $3k for the add-on. I'm going to guess that this means there is no work around for my issue, and that I will be manually adding labels to pages. :(


Tags: label

report
How to get the content from EasyFormReport Macro
Asked by mageshphilip:

All,

I am trying to build an app in confluence - have created a form - and also enabled a Easy From Report macro - so that i can catch the contents in the report.

Now i need to read the contents from the report, using python for processing.

How can i get the contents of the easyForm Report macro,

Please suggest

Thanks


Answers:
author: kennyngkk
body: Hello Magesh,

I think it is best if you post your question in the link below as the developers are watching the community below. You may also find like-minded people when it comes to developers on the other community

\* <https://developer.atlassian.com/community/>
License issue
Asked by Philip King:

I have a confluence starter license. Users are currently locked out of editing or created documents. it says that I have to many users.

Of my 10 licenses I have 10 active users and two disabled users. why are users locked out? do I have to delete the inactive users? Also will that destroy any data associated with that account like in Jira? And finally how do I delete said users as I don't have that option available in the user management section of COnfluence despite being an admin.

Thanks in advance.


Answers:
author: Philip King
body: Thank you this helps.

However what I see is per my groups i'm the only listed confluence user(admin's group). But I am also in the Jira, admins, core, and software groups.

My Software group consists of 10 people, my core group has 7 of the 10 on software, and the other three are jira-admins. none of the groups have either disabled account listed.

So I am still confused, and feel like this is a bug.

Also I cannot delete any of the documents that both of these folks contributed while they were here.

Thanks again in advance

comments: author: Shannon S
body: Philip,

Your Jira groups shouldn't have any effect on this; it should only be looking for the groups in Confluence with **can use** access. If it's only showing an admin user, then there's a problem.

Can you go to your [Global Permissions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html) page and show us what you have there? Also, what version of Confluence are you on in the event that this is a bug?

I wouldn't recommend that you delete any documents or users, anyway, and that wouldn't solve the issue, so don't worry about trying to delete content or users.

Regards,

Shannon


author: Philip King
body: I was able to resolve the issue.

Thank you.


author: Shannon S
body: Philip,

Thank you for letting me know. Are you able to share what resolved the issue for you in case it helps others?

Regards,

Shannon


author: Shannon S
body: Hi Philip,

Can you use the below article to see which users Confluence considers licensed users?

* [How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)

You wouldn't need to delete the users, they just need to not be in any groups that have **can use** permissions on your Global Permissions.

Per [Deleting or Disabling a user](https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html) you can only delete a user if they don't have any content, so this may be the reason that you're not able to delete them.

Regards,

Shannon
Only some JIRA projects/issues are visible in Confluence
Asked by DamCoder:

![Mileage Entry Application - KB - Confluence.png](/t5/image/serverpage/image-id/15169i2862804064C53E51/image-size/large?v=v2&px=999 "Mileage Entry Application - KB - Confluence.png")

On a page in Confluence, I can create links to JIRA issues, but some projects do not show up in the search box.

I've set the permissions on the ones that don't show up to match the ones that do show up. ( I am an Admin on both systems )

On the Confluence page, I can use the paste method to add the link, but then I get this error on the issues were the projects don't show up in the search box of the macro.

MVRS-1 - JIRA issue doesn't exist or you don't have permission to view it.

But right below that one, I can insert one from a different project that works.

PCI-4 - Telemetry Data IN PROGRESS

I've re-indexed and re-linked the applications to each other.

Not sure why this is continuing to fail.

Anyone having the same issue?


Answers:
author: DamCoder
body: Turns out I needed to reset to the default permission schema that allows these new projects to be available in Confluence.

comments: author: micheev_semen
body: I have exactly the same problem, only the reset to default schema did not help. Add permission to group Anyone for browse project don't help.

Everything works in preview mode, but there is an error in normal mode view page

Jira(8) and Confluence(7) server versions

Can someone tell me where you can find the confluence jira add-on work log?


author: micheev_semen
body: In my case Confluence does not display Jira tasks if custom fields are selected for display!


author: Jobin Kuruvilla [Adaptavist]
body: Your Confluence user id might be linked to a different user id in JIRA and that user might not have permission to the MVRS project.

If you are not sure, can you try removing the Confluence OAuth token from JIRA and do the OAuth token creation once again?

See <https://confluence.atlassian.com/adminjiraserver071/allowing-oauth-access-935895245.html> for more details on revoking the tokens.

comments: author: DamCoder
body: Thanks!

I checked and the user account is the same on both systems and has permissions as an admin to manage the project in JIRA.


author: Jobin Kuruvilla [Adaptavist]
body: Are you able to see that issue when you are logged in to JIRA? Being an admin doesn't grant you "browse" permissions.


author: DamCoder
body: Thanks for your help!


Tags: jira
Page Properties Report not wrapping columns
Asked by Aileen Ochoa:

I have a page properties report that isn't wrapping columns but it wraps in the preview. I am using Confluence Cloud. Here's an example of what it looks like. I don't want the scroll bar across the page.

The page properties table have more than one row but I just want to pull the most recent info into the table.

![page prop report ex.jpg](/t5/image/serverpage/image-id/15167i4C8A3AF5F86B86B6/image-size/large?v=v2&px=999 "page prop report ex.jpg")


Answers:
author: Vero Rivas
body: Hi [@Aileen Ochoa](/t5/user/viewprofilepage/user-id/1188443)

I understand that your question is solved or not

Cheers
I change the synchrony port in the setenv.sh file but confluence isn't showing the change
Asked by Irwin Schreiman:

I am running Confluence 6.6.0 behind NGINX and needed to change the default synchrony port.

In setenv.sh I added:

CATALINA_OPTS="-Dsynchrony.port=8092 ${CATALINA_OPTS}"

and in NGINX I added the following to the Configuration

    }    location /synchrony {        proxy_set_header X-Forwarded-Host $host;        proxy_set_header X-Forwarded-Server $host;        proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;        proxy_pass http://localhost:8092/synchrony;        proxy_http_version 1.1;        proxy_set_header Upgrade $http_upgrade;        proxy_set_header Connection "Upgrade";    }

However, when I turn on collaborative editing, pages cannot be edited. I get "Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing." and have to hit the back button to stop trying to edit the page. Any ideas?


Answers:
author: AnnWorley
body: Everything you posted looks correct per the docs I checked: [How to use NGINX to proxy requests for Confluence](https://confluence.atlassian.com/confkb/how-to-use-nginx-to-proxy-requests-for-confluence-313459790.html) and [Configuring System Properties](https://confluence.atlassian.com/confeap/configuring-system-properties-480347011.html). I assume you restarted Confluence after editing the setenv.sh.

I found this similar post on the forum, please check out the tips from Shannon on this Question: ["Something went wrong after loading the editor." Confluence behind NGINX reverse proxy](https://community.atlassian.com/t5/Confluence-questions/quot-Something-went-wrong-after-loading-the-editor-quot/qaq-p/622805)

Please let me know why Synchrony can't run on port 8091 (just curious).

comments: author: Irwin Schreiman
body: Yes, I restarted Confluence. I used 8092 because the person who set up NGINX is using 8091 for another purpose. It looks to me like it NGNIX is not set up to handle web socket connections. I have an incident with my IT staff to check on this - will keep you posted.


author: Le Minh Hieu
body: Dear All

I have 2 confluences db installed on 1 windows server 2008. I need to open synchrony both 2 confluences. One is set port 8091 default, open Collaborative editing and it works. The second I turn on Collaborative editing , I cannot open page to edit, it errors:

*"This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."*

Would you please tell me how to change synchrony port so that we can use Collaborative editing in both confluence.

In setenv.sh I added: ( in the second confluence )

CATALINA_OPTS="-Dsynchrony.port=8092 ${CATALINA_OPTS}"

and restart service of confluence but it does not work

Many Thanks,

comments: author: Le Minh Hieu
body: My version confluence is 6.10.0. Thanks


Tags: synchrony
Confluence Questions Does Not Render Code Block Macro
Asked by CharlesM:

We are testing Confluence Questions. When we insert the code block macro into a question, it renders correctly in the Preview. But when we save, all rendering disappears. Any ideas why this might be happening?

We're that perhaps the content is either meant to render that way in Questions or it may be an issue with the macro.

That's odd since in the macro preview I see it rendered correctly:

![Screen Shot 2018-02-16 at 7.35.07 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/15164iC0B7F039BF00BEE9/image-dimensions/525x255?v=v2 "Screen Shot 2018-02-16 at 7.35.07 AM.png")

This is how (non)renders in Questions:

![Screen Shot 2018-02-16 at 9.35.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/15166i47CF5FF23722D577/image-dimensions/527x126?v=v2 "Screen Shot 2018-02-16 at 9.35.30 AM.png")

So Questions seems not to use the native Confluence code block macro correctly.

Ideas?


Answers:
author: Shannon S
body: Hi Charles,

It seems like you've run into this bug that I reported:

* [CONFSERVER-47263](https://jira.atlassian.com/browse/CONFSERVER-47263)

Can you confirm your Confluence and Questions versions so I can update the bug with your information?

Please feel free to watch that bug, vote on it to help show the number of affected users, and comment there with your findings.

Thank you!

Regards,

Shannon

comments: author: CharlesM
body: Thanks, Shannon. Will do.


Tags: questions-for-confluence