youngmon/atlassian-qna huggingface dataset:
Power ups and other users
Asked by billypatel:

I want to add power ups to my board, but i want to be the only one that can access them. e.g. time tracking, i want to add it to my board so i can log time against tasks, but what do other users see? can they also log time etc? i use trello so my client can posts tasks, but i want to be the only one that can see / log time.


Answers:
author: Brittany Joiner
body: If you add power-ups to the board, everyone on the board will be able to access those power-ups.

Best solution i can think of is to use the [Private Notes Power-Up](https://trello.com/power-ups/5cdb7c34cf4f69645909eb19/private-notes), which as far as i know will only let you see what's input there.
Can not move task
Asked by Stefan Kauling:

Hi there,

I?am just new to trello and have a problem with moving the tasks.

I made this test list:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/70145iC7F33E13C7B5535E/image-size/large?v=v2&px=999 "image.png")But I can not move i.e. Task4 up above task task. Neither with the arrow keys or in the gant chart.

Sure a stupid beginner error but which?

Stefan


Answers:
author: Patryk-SoftwarePlant
body: Hi Stefan,

If you have groups then you can't simply move tasks up or down. Maybe you could try function Organize Tasks to achieve the desired order inside groups.

I hope it will help you.

Cheers,

Patryk


author: Jireh
body: Hi Stefan,

What exactly is depicted in your screenshot? Is it a Power-Up or some other Trello integration?

comments: author: Stefan Kauling
body: Dear Jireh,

thx for Your reply.

Here is the whole screenshot:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/70324i9E6675FBACC82714/image-size/large?v=v2&px=999 "image.png")

What I try to do is i.e. move Task4 (bottom line Liste2) above Task 1 (2nd line in Liste2).

Does this make my question more clear?

Stefan


author: Jireh
body: [@Stefan Kauling](/t5/user/viewprofilepage/user-id/3607242)

Ah, I see you're using BigPicture, which is a Trello Power-Up! Power-Ups are like plugins you can enable on your boards to give your board all sorts of cool and useful functionality, such as these charts you're using right now.

I'm not familiar with BigPicture myself, but maybe the documentation can help answer your question: <https://wiki.softwareplant.com/display/DOCUMENTATION/About+BigPicture+Trello>

Jireh


Tags: big-picture
Is it possible to enter a time frame for a card instead of just a Due Date?
Asked by michaelscottperkins:

When I create a new card to track a meeting that I have scheduled for later in the week, I rather than just a Due Date time (ex. 12:00 pm), I want to be able to enter a time frame. (ex. 12:00 pm - 2:00 pm), so that on my **Trello calendar**I can view my day on an hour-to-hour basis, similar to an Outlook or Google Calendar.

I do not see where this is immediately possible with standard Trello. Am I missing a workaround or a PowerUp that would give me this functionality?


Answers:
author: Silviya Radkova
body: Hi. You can use the Planyway calendar Power Up.

<https://planyway.com/>

It's a good alternative for the default Trello calendar and it gives you the opportunity to set start and end date and/or time. Ifyou switch to weekly view you can also see your schedule for the days of the week. It looks almost like the Google Calendar.

The downside is that it adds a description to the card that you must not delete if you want to use the calendar.


Tags: calendar

date

meeting
Setting due date unless if there is one already
Asked by Thibault Molleman:

For context:

I have a list of messages for my coworkers to read. Everyone who needs to read that message is added to that card. Once they've read the message, they remove themselves from the card.  
Once everyone has read it, it should be moved to my archive list (I move my cards to a list instead of actually archiving them. Each archive list is by month (only have 2-3 active archive-lists, older ones I archive). Problem is that they're manually sorted by duedate (board button) and I need these cards to also get a due date when they're been read.  

So I feel like I need one of these:

- Being able to have a command trigger 'when everyone is removed from a card' which then would trigger a 'due date set to now, move card to top of list {monthname} {year}'  
- Be able to have an action like "set due date to now, if there isn't a due date already on the card" for my custom archive button I made with butler. (cause I want to have one custom archive button for all the lists on that board but don't want it to always override the duedate with 'now' on cards that actually have a due date)


Answers:
author: Brittany Joiner
body: Butler should be able to handle this. It's got some pretty powerful automation, and you should be able to set a trigger for when there are no members, to add a due date of now, and move a card to top of list.

The tricky part will be letting it know which list to move it to as i'm not sure you can tell if {monthname} etc.

You should also be able to use Butler to set a trigger for if no due date, set due date. I see you're using a custom button, but if you want to make it an automated action i do believe there is a trigger for no due date.

comments: author: Thibault Molleman
body: I'm already using butler immensely. The action to move a card to the monthname list works fine.  

it's just the trigger part for this specific command that I can't figure out. I don't see any trigger in the interface that would allow me to do "when everyone is removed from a card".. all I find is "when someone is removed from a card" but that's not what I need, I need make sure there is nobody is on the card


Tags: butler
How add new member
Asked by Cleiton Vitor Fernandes:

I invite other member, but none of them are receiving the confirmation e-mail.


Answers:
author: Jodi LeBlanc
body: Hi [@Cleiton Vitor Fernandes](/t5/user/viewprofilepage/user-id/1176036) so to hear that. Please have them first check their spam or junk mail folders to see if they can find the email.

You can have Trello resend a confirmation email by going to <https://trello.com/resendValidate>. You should receive a message immediately that the email was sent. The email will originate from do-not-reply@trello.com.

Here is a link with more details:

<https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>

Please let me know if that helps,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Cleiton Vitor Fernandes](/t5/user/viewprofilepage/user-id/1176036) did this resolved your issue?  
Thanks,  
Jodi
PLANYWAY APPOINTMENT TIMES change automatically? Not staying consistent among users.
Asked by Tiesja:

We have a multi employee company who all share the planyway app to find out which appointment to go to next while on the go (on their phones and laptops).

Our service manager will enter an appointment card, add it to the calendar and everyone can then see it.

However depending on which user looks at the calendar, the times are either accurate, one hour back or one hour forward.

example:

Service manager enters appointment into trello card as 1pm- 3pm. Technician sees it on his phone in the planyway calendar AND in the trello card as 12-2pm. Office assistant sees it on her laptop in the planyway calendar AND in the trello card as 2pm-4pm.

What is going on and how do we fix this QUICKLY!

We have trello and planyway to prevent having to call into the office to ask where and when to go next.

Thanks

Tiesja


Answers:
author: Garrett
body: Hey Tiesja,

So sorry to hear about that. First things first, let's try to determine if this is an issue with Trello or Planyway.

Can you try the following please?

* Go to or create a new board without Planyway enabled.
* Create a card with a due date
* Have a team member check that due date

Does the due date match what was set originally, or does your team member notice an incorrect time there as well?

Let me know and we can continue looking into this!

comments: author: Tiesja
body: Thank you Garrett! Your help has come so appreciated!!

Our service manager created a new trello board (planyway NOT) enabled. She created a card with a 4pm due date. When the admin checked her phone it said 3pm. So an hour behind.

I also need to point out that the service managers computer has the right time on her desktop. But when we look into the planyway calendar, the "time now" (which us a green line in the calendar mode) shows an hour ahead from her desktop.

Thank you thank you thank you.

Anxiously awaiting a reply!!!

Tiesja


author: Garrett
body: Thanks for giving that a try, Tiesja.

I'm hoping we can continue digging into this, but we should do that more privately. Can you send us an email at support@trello.com please?

Just summarize what we've discussed so far, and either I or one of my team members will be happy to keep working on this with you!


Tags: planyway
Trello sending users to board home page when going to attached card links
Asked by plutomaster:

On a Windows 10 machine running up to date chrome when a link to a card on another board is clicked it initially opens the card but once the page fully loads the tab is linked to the main board and the card is closed. A user can return to the card by using the back button.

Direct bookmarks and attached links to cards in the same board do not seem to cause this.

This dose not seem to occur on chrome OS.

I have also tried this in incognito with no extensions and on multiple computers with the same result.

Has anyone experienced this problem or have a solution to prevent it?


Answers:
author: Teddy
body: Hey there! So sorry for the trouble this is causing. This is a known issue that our team is currently investigating. We don't have an ETA on when a fix will be in place, but we hope it will be soon!


author: Brittany Joiner
body: Hmm strange - can you replicate? As in, is this happening on multiple boards or just one? If you can make a public board that replicates that behavior and share it that would help.

Also, sounds like a bug, so I would recommend checking with support@trello.com


Tags: bug
Trello tree View I do not see the expired cards
Asked by Abel Campos:

Hello!

With Trello tree View I can see the number of cards in each list with the naked eye, but I do not see the expired cards, you have to open the list to see it ... Is there another power ups that give me both options ?, the number of cards? in each list and the number of expired cards in each list? (without needing to display the list).

Thank you!


Answers:
author: Vinod Ramadoss
body: Hi,

If I understand your scenario correctly, card aging powerup can be helpful

Kindly find more details here - <https://help.trello.com/article/820-card-aging>


Tags: card

expiry
Is anyone else experiencing problems with "Search"?
Asked by paul:

Everyone in my company is getting an error message when searching for a card. The message reads: "Your search produced an error." I have closed Trello, rebooted my system, logged back in, and received the same message when I tried a search. I tried picking a known word from the title of a card that I can see and I get the same error message.


Answers:
author: Jimmy Seddon
body: Hi [@paul](/t5/user/viewprofilepage/user-id/3606381),

Welcome to the Community!

If you check the Atlassian status page for Trello ([https://trello.status.atlassian.com/)](https://trello.status.atlassian.com/)

You will see that this is an active incident they are trying to resolve with search. I'd recommend following updates on that page for when this will be resolved.

-Jimmy
Trello not generating results when inputting card titles in search bar. Troubleshoot thoughts?
Asked by amy.rauchenstein:

When inputting text in the search bar, primarily for our company purposes the title of cards on various boards, no results are given. Defaults to "Your search produced an error." This issue has just arisen today and seems to be effecting users company wide. Not sure how to troubleshoot. So far, we've tried simply refreshing and logging in/out with not change.


Answers:
author: Blair at Atlassian
body: Hi Amy!

Thanks for posting in Community about search in Trello. We had an issue with it yesterday and our engineers shipped a fix! Hopefully search is back to normal for you now! If it's not, please let me know.

Check out [https://trello.status.atlassian.com](https://trello.status.atlassian.com/) to track updates about Trello outages and resolutions!
Newbie mistake hoping can be undone - deleted custom fields
Asked by Ruth Beranek:

I deleted custom fields in one list not understanding that it would delete it from ALL my list of 88 cards of information gathered. UGH. Is there a way to get that information back or refresh the board back to previous day? Thank you for your help in advance


Answers:
author: Rama krishna
body: Hi [@Ruth Beranek](/t5/user/viewprofilepage/user-id/3606134)

Unless you have xml backup, Its not possible to restore the deleted custom field along with configuration as it was earlier.

comments: author: Ruth Beranek
body: from what I know I do not have that backup - going forward do you know how I do get that as a backup so this extreme consequence isn't as devastating?
If multiple team members have Trello Gold, does that change the number of available power-ups?
Asked by saramay:

I run a creative department, so I've purchased a Trello Gold membership to have access to more power-ups. Most of my team doesn't functionally use the boards, they just view it for visibility into our capacity and output.

I've hired a production coordinator who will manage our team's Trello, and I planned to purchase a Trello Gold membership for her as well.

Does this mean we'll have access to 6 power-ups per board, or is the limit per board, not per Trello Gold subscriber?

Thank you!


Answers:
author: Jireh
body: Hi saramay. Even if you and your production coordinator both have Trello Gold, the Power-Up board limit will still be 3.
Synchrony change ip address
Asked by easyit:

Hello,

synchrony is listening on port 8091 and all listening interfaces.

I need to limit that to localhost / 127.0.0.1 only. I am running a reverse proxy in front of that.

With confluence I can easily set address to a value in server.xml.

But I haven?t found that for Synchrony.

I tried already synchrony-args.properties with synchrony.address. But that does not solve the issue.

Thank you in advance.

Cheers


Answers:
author: Kishan Sharma
body: Hi [@easyit](/t5/user/viewprofilepage/user-id/3689721)

Have you tried configuring it in the `<synchrony-home>/start-synchrony.sh file ?`

`Refer `[this article](https://confluence.atlassian.com/doc/set-up-a-synchrony-cluster-for-confluence-data-center-958779073.html)`.`

comments: author: easyit
body: Thanks but that doesn?t work either. I tried it with setting `SERVER_IP` but with no success.


Tags: confluence-server

ip-address

server

synchrony
All update can no longer be hidden after 7.13.0 based on knowledge base article
Asked by Daniel Tang:

Hi,

I've found the "All updated" cannot be hidden after I upgraded to 7.13.0 after security patch based on the article below

<https://confluence.atlassian.com/confkb/how-do-i-hide-all-updates-from-confluence-dashboard-for-anonymous-users-1044114296.html>

Is there a work around / change in KB for this?

Thank you

Regards,

Daniel


Answers:
author: Daniel Tang
body: Sorry I found the solution in the same article about the latest version


Tags: confluence-server

server
SSO with personal IdP
Asked by IqbalFathur:

Hello team,

So we have our own company IdP, and want the Confluence as the SP. I've followed the instructions such as verified domain and enforce SSO. But when i try to login with verified domain it always fails. ![error.PNG](/t5/image/serverpage/image-id/159526iF003EFF6B2EBC207/image-size/large?v=v2&px=999 "error.PNG")When i try it yesterday it gives the error message in URL: "The InResponseTo attribute does not match the id in the AuthNRequest".

I've made sure that the Id and InResponseTo value is same but the error is always the same.

But then when i try it today, the error changes to this: "error=access_denied\&  
error_description=Cannot%20read%20property%20%27toString%27%20of%20null, even tho i did not change anything.

Again, i've made sure that no null value exist in the response. I've look up to the Troubleshooting page to look for guidance but such error message is not exist in the Troubleshooting page. So I'm stuck for what to do next.

Additional info, the same IdP is working fine when i try with WordPress plugin MiniOrange as the SP

Thanks for any tips and guidance

Best regards


Answers:
author: Shannon S
body: Hi Iqbal,

Welcome to Atlassian Community! Thanks for joining us. My name is Shannon, and I'm happy to help you!

I understand you want to enforce SSO on your managed domain. However, SAML Single-sign-on is available as part of [Atlassian Access](https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/), and the site associated with your email address does not currently have Access or a verified domain. Is it possible you might be referring to a site under a different Atlassian account?

If you have an Access subscription, I recommend raising a support ticket from the [Atlassian Support portal](https://support.atlassian.com/contact/). The Atlassian Community is a public site, and since we will require private information, it's better to do so on a support case.

Let me know if you have any trouble!

Take care,

Shannon


Tags: cloud

confluence-cloud
Person added with View & Edit Restriction is unable to edit the page
Asked by Praveen Jaya Kumar:

I have 'View \& Edit' access on a page and thus able to perform my duties as expected. But, i wanted to add another team to do the same for which i added her with "View \& Edit' permission, but she is able to view the page unable to edit.

Could you please suggest the possible reasons and solution to get her the permission to edit.


Answers:
author: Praveen Jaya Kumar
body: Hi Fabian,

The user who needs edit access is Leah McCarthy. ![Screenshot1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/159535i24A3EEF814736C50/image-size/large?v=v2&px=999 "Screenshot1.JPG")

comments: author: Fabian Lim
body: [@Praveen Jaya Kumar](/t5/user/viewprofilepage/user-id/4550043)

That is a page only restriction. What you need to do, is also provide access via the space permissions as explained here: <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>

Only the space admin can do that.

Cheers


author: Carla Ann Rowland
body: I agree with Fabian. Permissions are inherited by child pages from the space first and can be adjusted at pages. that is why it important to understand the hierarchy. You need to check with the space administrator to see if that level of permissions is blocking Leah.


author: Praveen Jaya Kumar
body: Thanks Fabian and Carla, i shall try and get back..


author: Kishan Sharma
body: Hi [@Praveen Jaya Kumar](/t5/user/viewprofilepage/user-id/4550043) welcome to the community!

Can you please check if your colleague has access to edit the parent page as well ? If your colleagues doesn't have edit access to the parent page, she might not be able to edit the child page, due to permissions inheritance.

comments: author: Praveen Jaya Kumar
body: Hi Kishan,

Even i don't have the Edit access to the parent page, but am able to edit this page. So, looking for a very similar permission.

Thanks,

Praveen


author: Kishan Sharma
body: Hi Praveen, the assumption here is that the user already has access to the space. If that is not the case, then this issue is likely to happen.


author: Fabian Lim
body: Hi [@Praveen Jaya Kumar](/t5/user/viewprofilepage/user-id/4550043)

Can you share a screenshot of the permissions you have in your space? If you can pinpoint the user who is having issues, we can see if they have been set properly.

This should be an easy one to figure out.

Thanks
What is a good way to create a hierarchical structure for a file repository?
Asked by Steve Nothdurft:

I have a space to operate in, but do I create a new "file list" space? Can file lists relate to other file lists?


Answers:
author: Stiltsoft Support
body: Hi Steve,

I'm Elena from Stiltsoft. I wonder if you use Confluence Server/DC or Cloud. We developed a document management solution that could satisfy your needs. With its help, you can manage your documents and assets in the space storage, upload folders and documents with the automatic folder structure recreation, embed folders into pages with the navigation across space storage, and many more.

[Smart Attachments for Confluence](https://marketplace.atlassian.com/apps/1219123/smart-attachments-for-confluence?tab=overview&hosting=server)is available for Confluence Server/DC only. If this is of any interest for you, please, see the app documentation or contact me.

Best regards.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Confluence does not have a hierarchical structure for files. It is a wiki, not a document management system, and so the file handling functions are "enough for a wiki" rather than doing anything structured.

You add files to a page, it will version them if you upload new copies, and that's mostly it.

To get a hierarchy, you'd need to look to doing it in the page hierarchy, treating each page as a single directory that can hold attachments and pages (which then may have their own attachments)

The file list macro (and other attachment/file related macros) reflect this, they haven't got a file management system to lean on, just attachments on pages, so that's what they show.
Confiforms - How to copy EPOC from date field and paste into ReadOnly field formatting as yyy-MM-dd
Asked by Glen Collins:

Hello all! I'm trying to copy an EPOC value obtained from a Date field into a ReadOnly field so I can store that into a table. The value that's returned is an EPOC value. Any way I can update the ReadOnly field with the date string of "yyy-MM-dd"? How do I convert the EPOC value into a string that can be copied into the RO field. So far I have not found a function that deal with EPOC to date string conversion.

Here is what I'm trying to do...

Date Field 1: Date selector formatted as yyyy-MM-dd

Date Field 2: ReadOnly field

Update Date Field 2 with value from Date Field 1 while adding 7 days to the value and then updating Date Field 2 and have it displayed like "yyyy-MM-dd"

I am totally new to confiforms, so this is a learning on the job experience.

Thank you.

Glen


Answers:
author: Alex Medved _ConfiForms_
body: You can use formatDate on your "epoc" holding field - <https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions>

Note that functions and transformations could be applied realtime, so it is very rare when you need to copy the field's value into some other field, but could use it directly

See this quick demo:

<http://recordit.co/6J9lAEGLVv>

(as a bonus I have also jiraDateTime function used... dont get confused too much. This function is just a shortcut to formatDate function, but with special pattern)

Alex


author: Glen Collins
body: I answered my own question. After turning on debug I found it was converting the value that I wanted but found out it was not updating the field properly. I had the wrong variables trying to assigned to the field.


Tags: confiforms

confluence-server

server
Slack + confluence cloud integration: Deleting a Slack post from Confluence Cloud
Asked by CJ Avande:

How do you delete a Slack post from Confluence Cloud?   

We set up an integration so that every time a new page is created, a post is sent to a specific Slack channel.   

Here is the post: <https://share.getcloudapp.com/YEuOWbwP#>  

One page was published in error, but there is no option to delete the post. How do I delete this?!   

Thanks for help!


Answers:
author: CJ Avande
body: Ignore the question: I found out only Slack admins are able to delete. Thanks!


Tags: cloud

confluence-cloud

slack