youngmon/atlassian-qna huggingface dataset:
Survey and Vote Macro Unable to reset votes
Asked by Mike Maxson:

I had read someplace that there was supposed to be a menu in the Tools menu that would allow the survey to be reset. I also read that changing the questions would reset the vote as well. This works as long as the question is not changed back to the original question, or the original votes come back as well.

I see no option under the Tools to reset the votes. How do I enable this?


Answers:
author: Rodrigo Girardi Adami
body: Hi Mike,

In the[plugin page](https://github.com/drohne1673/confluence-survey-plugin/wiki/Usage), I could see that you must use the "manager" parameter to be able to see the Tools menu.
> This is a comma separated list of usernames to who are allowed to control the survey "menu" bar, e.g. exporting a survey, locking it and resetting its data (the last two are planed features)

As far as I can see, the locking and resetting features are planed features, so I believe they have not been implemented yet.

I hope this helps!

Cheers,

Rodrigo


author: Mike Maxson
body: Hello Frank,

I found the button. It works great. Thank you very much

comments: author: Mark Frampton
body: Where is the button please?


author: Rebecca L?ke
body: Hi [@Mark Frampton](/t5/user/viewprofilepage/user-id/1797680)

Edit the page and hover over the grey bar =\> "Reset"

See screenshot. ![Reset button.png](https://community.atlassian.com/t5/image/serverpage/image-id/66636iEA09D38F61C8F0D9/image-size/large?v=v2&px=999 "Reset button.png")

Best regards

Rebecca


author: Mike Maxson
body: Hello Frank,

Thank you for your answer.

Mike

comments: author: Frank Stiller
body: I dont want to add a new answer again, but the issue has been resolved and the latest version now has a possibility to easily reset a survey


author: Frank Stiller
body: Hi Mike,

i guess half backed answers are not helping that much. I would like to recommend to use the Marketplace link (Marketplace -\> plugin -\> support -\> atlassian answers), it would have added the tag for this plugin and maybe i could have helped you out (i have added them now, as its possible with the new system).

the Improvement request is onging: <https://github.com/drohne1673/confluence-survey-plugin/issues/14> and there are some workarounds to achieve this otherwise.

cheers

Frank


author: Mike Maxson
body: Hello Rodrigo,

I tried that. It still does not give me a menu option to reset the results under the Tools menu. I see a Lock checkbox in the macro parameters so that may be implemented. But I see nothing for resetting the vote data.

How could the developer release a plugin that can not reset data without copying the page? Silly.

Thank you for answering my question, but I gave up on this plugin and have downloaded Adaptavist Survey Plugin. It takes more effort to use but it can do more.


Tags: addon-com.nearinfinity.confluence.survey-plugi

confluence-administration

survey
Confluence 5.x: setting up two home pages
Asked by R Donato:

Hello,

We've set up our instance to default to a Support page for all users (anonymous and those signed in).

I'd like to set it up so that anonymous users still go to the support page.

But employees who log in are directed to the Dashboard.

Is that possible?

Thanks,

Rosemary


Answers:
author: Septa Cahyadiputra
body: Hi Rosemary,

Unfortunately, there are no configuration that you can set to do this globally. In order to achieve this without any customisation is to configure each users to set their homepage to "Dashboard" as user preferences will overwrite global configuration.

Hope it help.

Cheers,  
Septa Cahyadiputra


Tags: confluence-administration
Needing a Part # for an Add-on product
Asked by Katie Maynard:

My company is requiring a part number to place in a Purchase Order for an Add-on. The Add-on is Custom Dashboards for Confluence by Simplenia.

Can that be done?

Thanks

Katie


Answers:
author: Nic Brough -Adaptavist-
body: Software doesn't generally have "part numbers".

I'd quote the class name, it appears on the add-on details and in the url in the marketplace - com.simplenia.confluence.plugins.customdashboards for this one.

comments: author: Katie Maynard
body: Thanks Nic, you are correct, 'part numbers' are not assigned to software. Truth is my Third-party manager knows that as well.

The issue is we have started using a purchase order format and need a quote. The good news is I have found out how to do that and am getting ready to post my own answer.

Thanks again.


author: Katie Maynard
body: Okay, after some quick research what I found is this. To get a Quote for an add-on one needs to:

1. Go into the Market

2. Locate the product

3. Click Buy it now

a. You will arrive at the Atlassian Store (Order/Quote) page

4. Select Quote

a. You will possible receive an error message if your user account is not associated with a Confluence product.

If this happens

Click Pay Quote

Click Pay Quote again

a. you will and on the Payment Form, Click order form.

b. you will arrive at Quote \& Order Form

c. Select Marketplace \> *Select and Add to Cart*

d. Scroll till you find your product

e. Click Add to Cart

f. complete the form

g. Click Add to Cart \>\>

Just keep following the directions and completing the fields necessary. You will finally get to Save the Quote button.


Tags: app
User limitations
Asked by Gladys Ramirez:

What happens if two users are logged in on one username account? ...does 1 of the 2 users get kicked off immediately? ..would the site crash?


Answers:
author: Nic Brough -Adaptavist-
body: No real technical issues, it'll keep working.

But you really shouldn't share accounts because it means you have no useful data about who is doing what (and a lot of industries have regulations which effectively make it illegal to share accounts - if you're in finance, government, defence etc, you could well be committing a criminal offence if a shared account can write)
Confluence Questions will not ENABLE in Confluence 5.5.6
Asked by Neal Culiner:

After updating from 5.5.4 to 5.5.6 of Confluence on Windows x64 various add-ons got disabled. I was able to re-enable them all except Confluence Questions. How do I get Questions enabled again?

Also ALL - check your add-ons as mine got disabled without my knowing about it.


Answers:
author: Neal Culiner
body: Restarting the service resolved the issue.


author: Joachim Ooi
body: I would say the first thing to do here is to check your latest logs and spot for any related errors that could tie back to Confluence Questions. My suspicion would be due to some plugin cache issues. Also, since this problem appeared after the upgrade, you may want to check out the workaround and also the resolution in this KB article which might help:

<https://confluence.atlassian.com/display/CONFKB/Confluence+Question+Top+Menu+Button+Missing+after+Upgrade>


Tags: questions-for-confluence
Prevent usage of a certain Confluence macro?
Asked by Jositz, Michael (Allianz SE):

Hi all,

we want / need to stop usage of some 3rd party macros. But still need to be able to view that content of pages where this macro was used.

Is something like this possible? Just prevent further usage of a certain macro...

Thanks Michael


Answers:
author: Jaime S
body: Hi, Jositz.

This plugin may be useful to you: [](https://marketplace.atlassian.com/plugins/org.swift.confluence.macrosecurityj)<https://marketplace.atlassian.com/plugins/org.swift.confluence.macrosecurityj>

I don't know any way to do this without plugins.

Kind regards.

comments: author: Davin Studer
body: To my knowledge the macro security plugin doesn't just work with any plugin. A plugin has to be designed to work with the macro secuity plugin ... therefore most will not work with it. Am I wrong in this thought?


author: Bob Swift (personal)
body: You are correct. See [Macro Security Managed Macros](https://bobswift.atlassian.net/wiki/display/CMSP/Macro+Security+Managed+Macros) for the list of supported macros. There are future plans for supporting other macros - see [Provide way for a user macro to participate in macro security](https://bobswift.atlassian.net/browse/CMSP-28).


author: Yagnesh Bhat
body: The safest way is to delete/disable the plugin that has these macros, as all the macros are a part of the plugin and I dont think they exist individually.


Tags: confluence-administration
Survey and Vote add-on
Asked by Gary Becker:

I have created a survey on a page . I made some modification, and now I would like to reset it. Pleae tell me how to reset it????


Answers:
author: Frank Stiller
body: Hi Gary,

first i would like to recommend to use the support features from the plugin you are using. E.g. i am following the given tags for it, you can find the best support by going to "marketplace -\> plugin -\> support -\> Atlassian Answers" then the correct tag is added to your question.

If you referring here to the ['Survey and Vote Macros' Plugin](https://marketplace.atlassian.com/195) then i can tell you there is a improvement request open <https://github.com/drohne1673/confluence-survey-plugin/issues/14> (feel free to add your interest there) and there are several workarounds to achieve this:

* clone and delete the wiki page (as the page has an internal id where their properties are stored) / or simply copy its contents to another page
* rename the questions (as these are the keys under which the votes are stored)
* update the values directly in the database (scripts are available here: <https://github.com/drohne1673/confluence-survey-plugin/wiki/Database-modifications>)


author: Guilherme Nedel [Atlassian]
body: Hi Gary, you may use the [Page History tool](https://confluence.atlassian.com/display/DOC/Page+History+and+Page+Comparison+Views) to revert a page to its previous state, you can find that in the top right corner cog, *Tools \> Page History*.


Tags: addon-com.nearinfinity.confluence.survey-plugi

survey
How can I translate Confluence Cloud system strings?
Asked by Christian Schade:

Hi - is there any kind of workaround for the missing translations on Confluence Cloud? (this includes Confleucen Questions) Can I hack a language module or use a theming plugin - anything, really?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Christian,

You can raise report on the missing items such as has been done \[here\|https://jira.atlassian.com/browse/CONF-34308\], this will increase awareness on the missing translation terms as it can be included in the next iteration of the product, as it happened \[here\|https://jira.atlassian.com/browse/CONF-29442\].

As for a specific theming plugin, I believe currently that currently is not available.

Hope this helps.


Tags: cloud

confluence-cloud

questions-for-confluence
Different link color depending on where a link leads to
Asked by Aline Br?nger:

Is it possible to create a macro in the on-demand-version of Confluence which evaluates the destination of a link (in my case, a specific sub-space) and assigns a specific color to it accordingly?


Answers:
author: Steffen Heller
body: I don't know about on-demand or macros but in the end you will have to do it with CSS.

For this you can work with the href attribute. The following would make a link green if it goes to a URL starting with /your-sub-space/:

```
a[href^="/your-sub-space/"] {color: green;}
```

comments: author: Aline Br?nger
body: Thanks a lot, Steffen, this is really helpful!


author: Ale? La?ar
body: Hello Aline,

You can create user macro, for that you insert URL (or space key) and Link text. And then via IF set color of link.Something like that:

```
## @param Key:title=Space key|type=enum|enumValues=KEY1,KEY2,KEY3|desc=URL of space## @param LinkText:title=Link text|type=string|desc=Text for showed link
```

```

```

```
#set($color="orange")#if ($paramKey == "KEY1" )  #set ($color="#d04437")#end#if ($paramKey == "KEY2" )  #set ($color="#ddd")#end&lt;a href="yourwiki.com/display/$paramKey" style="color:$color !important;"&gt;$paramLinkText&lt;/a&gt;
```

Result will be that you will have a link with colors which are defined in section if.

But you have to update it manually when somebody create a new space. The first set of color virable is default set (when you insert a key, which isnt in IF rules).

comments: author: Aline Br?nger
body: Thank you very much, Ale?!


Tags: cloud

confluence-cloud
render jira link in edit mode
Asked by James Barwick:

Is there an issue in confluence Jira links for this:

I want the Jira Link to be rendered in "edit" mode. Not only view mode.

Often when I am editing a document, I really get confused about the Jira link and its relevance to the current position within the document. I constantly find myself with either two windows open for the doucment (one in view and one in edit) or constantly saving and going back to edit.

I find that not having the link rendering is causing problems in my workflow.

What about you?


Answers:
author: Nic Brough -Adaptavist-
body: Never seen a problem or request like this before. Confluence's editor doesn't render links as you edit because it's not generally necessary.

I'd raise a feature request at [jira.atlassian.com](http://jira.atlassian.com)in the Confluence project.

comments: author: James Barwick
body: Thanks, Nic. I thought not. But I can't, by the life of me, figure out why no one ever requested this before. if you have a Confluence page with over 100 links on it (as I do), then when you edit the page, and want to move things around, it's impossible to keep track of which issue you need to move around with the text.

If you have tables, and 'redundant text' (that is text in another colulmn of a table that says exactly what the issue summary says) then it's not so bad. But that's not how these particular documents are written that I am dealing with.

Thanks for your answer


author: Kai Lochbaum
body: Hey James, did you ever find a solution for this?


Tags: jira

link
search box in Global Look and Feel?
Asked by Johan Ferner:

Hello!

I'm preparing for upgrade to Confluence 5.5 and am taking it for a testdrive :)

Currently we use the document theme extensively. I'm looking at the new Global look and feel, it is very nice and I would like to use it.

Is it possible to get a search macro embedded in the left panel using Global theme? It seems to be the only thing missing from the old documentation theme.

If it isn't possible using simple GUI configuration, is it possible by editing some HTML files?

Thanks!


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Johan,

There is a search box located on the top right location of Confluence which serves for any needed search. In case you still would like to insert a specific search box into the left pane, you might be able to do so with some development. You can start from our [advanced customizing documentation](https://confluence.atlassian.com/display/DOC/Customising+Site+and+Space+Layouts#CustomisingSiteandSpaceLayouts-Advancedcustomisations) page.

Hope this is good to get you started.


Tags: confluence-administration
show issue and issue link in confluence
Asked by James Barwick:

I want to show an issue, and then an issue link of a specific type in confluence (automatically)

I want to do ctl+shift+j, enter an issue id, and then have the option to enter a 'show linked issues of type x'

Anyone know of a plug-in?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello James, I have seen a similar request for this in Atlassian Answers, turns out that functionality is not currently available. I believe the idea is valid, please add your usage case to [CONF-10350](https://jira.atlassian.com/browse/CONF-10350?src=confmacro) to re-open the feature suggestion.


Tags: confluence-app

content
How to backup my information
Asked by Lateishea Cooper:

I would like to know how to backup and or export my files in bulk.


Answers:
author: Branno
body: Howdy Lateishea!

To perform a simple export of Confluence, you can perform an XML export. More information about this process can be found at [Site Backup and Restore](https://confluence.atlassian.com/display/DOC/Site+Backup+and+Restore). This process can take some time, especially on larger instances of Confluence, so we normally recommend backing up the database manually using its built in tools and making copies of the \<confluence_home\> and \<confluence_install\> directories per [Restoring Data from other Backups](https://confluence.atlassian.com/display/DOC/Restoring+Data+from+other+Backups).

Cheers,

Stephen Brannen \| Confluence Support


Tags: confluence-administration
confluence
Asked by hotspurfc:

why is confluence unavaible for my account? when it will be?


Answers:
author: Mirek
body: Hi Pawel,

You question is no clear enough. If you are using ondemand product please contant [support.atlassian.com](http://support.atlassian.com). In any other case please clarify what exactly is your problem.

In that form of a question I am afraid that we cannot help you here on Answers.

Best Regards,

Mirek


author: Nic Brough -Adaptavist-
body: It should arrive within an hour or so of adding it. If it's definitely enabled in your my.atlassian account and still not appearing, then contact [support.atlassian.com](http://support.atlassian.com)(we're all end-users here, although Atlassian watch and contribute, they don't do formal support from here)

comments: author: hotspurfc
body: thx problem is i tyied post issue to support but i need provide confluence SEN i didnt get


author: Nic Brough -Adaptavist-
body: You shouldn't need a sen for this type of problem, there should be an option for general or no system issue


author: hotspurfc
body: i opened account [p.banachowicz@gmail.com](mailto:p.banachowicz@gmail.com) [outsourcing360.atlassian.net](http://outsourcing360.atlassian.net) . firstly opened without confluence then i added it.
I'm jira user, but I can't get Confluence licenses. It says that it's unavailable.
Asked by Miguel Warlies:

My name is Miguel Warlies. I currently have 10 Jira licenses and using 4. We decided to get Confluence licences for the team but when I tried get the first trial, the page shows me that it's unavailable.

Can you please solve this issue? The credit card information was already entered for Jira licenses.

regards.

Miguel Warlies.


Answers:
author: Tiago Comasseto
body: Hi Miguel, the Answers site is our community portal, it's open to our customers as a forum to discuss best practices or problems out of Atlassian's support scope. For questions specifically related to your license, we suggest that you get in touch with our sales department via email [sales@atlassian.com](mailto:sales@atlassian.com)

You can also call anyone of our sales team members directly during local business hours in San Francisco, USA on +1 415 701 1110, Amsterdam, Netherlands on +31 20 796 0060 or Sydney, Australia on +61 2 9262 1443.

I hope it helps.

Cheers


Tags: questions-for-confluence
Problem importing xml backup file
Asked by sherlack:

Hi,  

I have a confluence backup from a 4.3.2 instance and i'm trying to restore the file in a confluence version 5.5.6. I'm getting the following error message:  

<br />

*Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Failed to lazily initialize a collection*

*Anyone one have an idea of what could be causing this?*

*Thanks in advance!*


Answers:
author: Branno
body: Howdy Omar!

I'd futher recommend importing the 4.3.2 backup to an instance of 4.3.2 and then perform an upgrade to 5.5.6 directly from that. While Confluence does support backwards compatibility for XML backups, this does not include doing a restore of a different major version (ie. 4.x to 5.x) per [Restoring a Site](https://confluence.atlassian.com/display/DOC/Restoring+a+Site).

To fix the error you are getting, setting the database to use UTF-8 as outlined in Alexey's first link should do the trick, but please consider my recommendation.

Cheers,

Stephen Brannen \| Confluence Support


author: Alexey_Rjeutski__Polontech_
body: Please check mysql database settings

See

[](/questions/40110/error-on-the-page-failed-to-lazily-initialize-a-collection)<https://answers.atlassian.com/questions/40110/error-on-the-page-failed-to-lazily-initialize-a-collection>

[](https://confluence.atlassian.com/display/DOC/Database+Setup+For+MySQL)<https://confluence.atlassian.com/display/DOC/Database+Setup+For+MySQL>


author: sherlack
body: Hi Stephen, I tried your solution and it worked perfectly.


Tags: confluence-administration
Confluence backup taking too long
Asked by Ron Dim:

I have a a need to do a back up on a Confluence 5.1.2. I go to

* [Backup \& Restore--\> Uncheck Back up attachments --\> Click BackUp](https://mswikidev/admin/backup.action "Backup & Restore")

Page is sitting and just spinning its wheels.

When i Tail the log file not much really shows up. Just a routince Confluence chatter.

In Temp directory there is a folder created for my backup and it has .properties file.

Nothing else to note. Its just spinning and spinning.


Answers:
author: Alexey_Rjeutski__Polontech_
body: 1. Please note atlassian recommend other production backup strategy and don't recommend to use xml backups for the large sites:

[](https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy)<https://confluence.atlassian.com/display/DOC/Production+Backup+Strategy>

2. If you need the xml backup - try to increase memory on the host - there is often memory problems when you do such action

3. As from my experience - it is often impossible to make backup using the button, but somehow backup is successfull as scheduled job. [](https://confluence.atlassian.com/display/DOC/Configuring+Backups)<https://confluence.atlassian.com/display/DOC/Configuring+Backups> - set up automatic backups and get one from the export folder.


author: Ron Dim
body: DB on a separate box. No network issues that i can tell.


author: Chag
body: is the DB on the same box or another server? are they any network issues?


author: Ron Dim
body: Its been about an hour and a half. The DB size is about 4.5 gig

Also i am not seeing any XML file being created in temp folder or backup folder


author: Chag
body: how long has been trying to do the backup? how big is your db?


Tags: confluence-administration
confluence question
Asked by Chag:

does confluence have a setting or plug-in that prevents certain users from copy and pasting the contents of a page?


Answers:
author: Nic Brough -Adaptavist-
body: No. This is pretty much nonsense for any web-based application.

When you serve up a page, the browser gets a load of stuff to interpret and display. That MUST include the contents of a page if you want to give it to the user, and hence, because the user's browser has it, they can do what the heck they want with it, including copying it.


author: Davin Studer
body: There are ways to kind of disable copy/paste on web sites using JavaScript, but like Nic said they are easily gotten around.

comments: author: Chag
body: yeah I figured just wanted since I was thinking of using confluence to post priority information and just prevent as much as possible making a copy.


Tags: confluence-administration
User name completion shows prior user name
Asked by sicruse:

When I set-up our instance I created a user account with the first name Mike. Subsequently when I learned that this user likes to go by the name Michael I updated his account to reflect this. However now whenever confluence prompts me for a user name it expects me to start with 'Mik...' and displays the auto-complete as 'Mike ...' however this isn't the name that is registered in the system. How can I correct this in the OnDemand Confluence instance I'm using?


Answers:
author: William Zanchet [Atlassian]
body: Hey there,  

From my understanding this problem is related with Confluence's index. Basically it didn't update the index properly.

Since you're running OnDemand, I would suggest you raise a support ticket in our Support Channel that way our team can do a rebuild of content index from scratch, which should fix this glitch.  

Cheers,  
WZ.


Tags: cloud

confluence-cloud