youngmon/atlassian-qna huggingface dataset:
Do confluence admis have more power than the system admin?
Asked by Eleni Vordos:

Hi everyone!

I am creating a tree diagram to explain to my supervisor the different roles in confluence cloud.

However I am a bit confused regarding the Confluence Administrator**s**. Until now I believed that the System Administrator (1) is above all in the hierarchy, followed by the confluence administrator (2), space admin (3), user (4), and lastly guests (5).

However ++Confluence Administrators++ seem to have the same rights as the system manager. Could that be true?

Thank you in advance for your help!


Answers:
author: Nic Brough -Adaptavist-
body: You do not have access to system administration on Cloud, only Atlassian can do that. There are only "confluence administrators" on your side.

There are another group though - **site** administrators can administrate the users of the site as a whole (so Confluence, Jira, Bitbucket and so on). They are usually administrators of the systems as well, but they don't have to be.

comments: author: Eleni Vordos
body: Thank you for your insights Nic. So site administrators and confluence administrators are not the same thing as far as I have understood.

I saw the comment you left here:

<https://community.atlassian.com/t5/Jira-questions/Cloud-what-difference-between-site-Admin-Admin-and-JIRA-Admin/qaq-p/648822>

<br />

Does the same principle apply to Confluence?


author: Nic Brough -Adaptavist-
body: Yes. Jira admin is a bit more complex than Confluence admin on server/DC, but for Cloud, the same basic principles apply. Site admins look after your Cloud site (with all the apps you have). Confluence admins look after your Confluence only. In most cases though, we admins are the same people.   

TLDR: Your understanding is right.

If other people land on this question, then on Cloud, we have:

* Atlassian admins
* Site Admins
* Confluence / Jira / Bitbucket Admins
* Space / Project / Project Admins
* A big pile of grey areas - please do ask more questions if you land in that level!


author: Eleni Vordos
body: Perfect! Thank you so much for your clarifications Nic! :)


Tags: cloud

confluence-cloud
Tuning Confluence on a Windows Server
Asked by Robert Egan:

We are migrating a large Confluence installation from Linux to Windows, and Postgres to SQL Server. The new system needs to be tuned, because an import that typically takes 3 hours on the Linux server takes more than 24 hours on the Windows server.

We haven't let any of our 1200+ users on the new system yet, because we're quite sure it will collapse under the load.

Are there any KB articles on tuning for the above configuration (Windows, SQL Server)? Everything I found so far is for Linux/Postgres.


Answers:
author: Mirek
body: Hi [@Robert Egan](/t5/user/viewprofilepage/user-id/4276125) ,

Performance is always a huge topic.

By changing OS and database you actually changed a lot that can affect this is many ways.

I do not know if there is a complete guide from A to Z but pretty sure that first you should verify infrastructure (same resources might work slower on Windows comparing to Linux so it should be evaluated) other factors also like for example do you use SSD disc, .. etc.).. then maybe look if there is any thing on the OS itself e.g antivirus software that always slow things up.

SQL Server is actually pretty problematic.. There is a lot of KB related to this kind of database <https://confluence.atlassian.com/confkb/database-troubleshooting-for-sql-server-119669.html>

comments: author: Robert Egan
body: Yeah. I became an expert on the issues mentioned in this link because we are required to use windows domain authentication.


author: Nic Brough -Adaptavist-
body: There's a long lecture on this I had to sit through many times in 2013 (Dan practiced it on the team before delivering the talk) - it's still broadly applicable, albeit some of the tools and numbers have changed.

<https://www.youtube.com/watch?v=mkh_UbNWF84>


Tags: confluence-server

server
Problems with pdf export
Asked by Antun ?tefan?i?:

So I made some kind of status report in confluence.

It contains various information, among it there are a roadmap and a pie chart generated from JIRA.

The problem I have is that when I export the page to PDF the roadmap and pie chart cant be seen. Can I and how fix that problem?

I know I could paste it as an image, but whats the point than with the options to genrate it directly from JIRA.


Answers:
author: Ankit Srivastava
body: Hi [@Antun ?tefan?i?](/t5/user/viewprofilepage/user-id/5122264)

There is an open Bug for that <https://jira.atlassian.com/browse/CONFCLOUD-74506>

Please vote and watch it so that you can be notified about the progress.  

***Meanwhile you may use the workaround:***   
You may go to presenter mode of the page and print from system print application (command+p).  
Please note , **Presenter mode** is not available for content created on the legacy editor.  
+ Presenter mode is not supported on Mozilla Firefox. Our team is working on it.

Hope this will help.  

Thanks


Tags: cloud

confluence-cloud
access a page through node
Asked by Mostafa Wagih:

I need to access a confluence page programmatically using vscode in a node js project, I viewed confluence documentation and other resources but felt lost between authentication and apis, Can someone provide some walkthrough steps or examples ?


Answers:
author: Andrii Maliuta
body: Hello [@Mostafa Wagih](/t5/user/viewprofilepage/user-id/5128780) !

Welcome o the community :)

The basic approach is to use Confluence Cloud REST API - <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content/#api-wiki-rest-api-content-get>.

So you just perform HTTP requests and get the data you need.

I have some very basic guide here about server version:

<https://dev.to/andriimaliuta/interact-with-confluence-server-via-rest-api-using-nodejsjs-4m93> , bit it is pretty the same.

Perform HTTP request, get JSON data, parse it and do what you need :)


Tags: cloud

confluence-cloud
Regarding mysql database collation conversion
Asked by Adnan Salibasic:

Hello,  

I am writing to you again because I did not receive any reply regarding my issue with the collation table conversion of my database.   

I did write to you one week earlier but did not receive ANY reply.  
Please see my support case and give me feedback on that as soon as possble.  

Regards  


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This appears to be your first post here in the Community, so we have no reference to whatever you sent before.

If you could explain the problem here, we might be able to help.


Tags: cloud

confluence-cloud

confluence-server

server
Rest API Integration for Confluence
Asked by vishal:

I have a rest API service now account for Jira which is in use. We tried to use the same service account for confluence data extraction from Qlik, but an error occurred (unauthorized schema). I would like to know if there is a possibility to extract data from Confluence to Qlik SelfServe, if yes, please provide me an Active Directory group to whom I can connect and get this sorted.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@vishal](/t5/user/viewprofilepage/user-id/5128645) and welcome!

If you are using a Confluence server instance you should ask within your organization to provide u all the information. Moreover, Qlik/COnfluence integration can be performed in several ways and I suppose that you are performing that integration at db level.

Fabio

comments: author: vishal
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I have created confluence connection in Qlik Discovery, but self-serve (Qlik) connection authentication is getting failed. I want to know if I can do that. if yes, I need assistance.


Tags: confluence-server

server
Can't create new page on confluence site
Asked by Yephone Shein:

When I restore the confluence site with backup zip from web page admin. Importing data is successfully. But when I test to create the new page on existing site it shown the following.

**This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin.**

I have tried with this link but it's not ok for me. <https://confluence.atlassian.com/confkb/how-to-reset-all-confluence-plugins-back-to-their-default-state-through-the-database-859509873.html>

Could you please any suggestion or advice?

Thanks again!


Answers:
author: Mirek
body: Hi [@Yephone Shein](/t5/user/viewprofilepage/user-id/5128553)

You might be hitting a problem with Collaborative Editing. Please look at this KB

<https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-due-to-collaborative-editing-867362716.html>

comments: author: Yephone Shein
body: Hi [@Mirek](/t5/user/viewprofilepage/user-id/781521)

This is very useful KB and issue is solved.

Thanks a lot!

Regards,

Ye Phone


author: Mirek
body: Happy to hear that! :) Thank you!

All the best!


Tags: server
Disable Recommended Updates Email completely
Asked by Patrick Alexander:

Hello,

we would like to disable the Recommended Updates email completely. Unfortunately, there is no option available on the corresponding configuration page.

![Screenshot 2023-01-24 084436.png](/t5/image/serverpage/image-id/236038i74F1C5A6BE1D9BE2/image-size/large?v=v2&px=999 "Screenshot 2023-01-24 084436.png")

Does the checkbox "Send by default" also deactivate this function for existing users or does this only apply to newly created users?

On the server instances you can deactivate a system plugin. Is there also a way for the cloud systems?


Answers:
author: Levente Szabo _Midori_
body: The general email settings for Confluence notifications have changed/improved a lot in the past few months. I think it is also clearer now how to turn off email notifications like the Recommended Updates and Daily Digest, as well as regular, real-time notifications.

This question has been emerging lately, as the new Daily Digest doesn't cover all requirements and removed some great features the Daily Update had. In case you are interested, I wrote a [guide on the current state of Daily Digest, how to turn it off and turn on a better experience.](https://www.midori-global.com/blog/2024/01/24/confluence-daily-digest-email?utm_campaign=gh&utm_medium=cac-comment-2248428&utm_source=cac)

Turning all options off here should disable all notifications. Also note that some notifications can't be managed by admins, they depend on the users' settings (watched pages, etc):

![turn-off-confluence-daily-digest.png](https://community.atlassian.com/t5/image/serverpage/image-id/303019i95BF022ACBFAEE74/image-size/large?v=v2&px=999 "turn-off-confluence-daily-digest.png")


author: Alex Koxaras _Relational_
body: Hi [@Patrick Alexander](/t5/user/viewprofilepage/user-id/5047771)

The "send by default" should disable this feature for all users. And on Cloud you can't unfortunately disable modules as you do on server.

comments: author: Patrick Alexander
body: Hi Alex,

thank you for the hint. We give it a try and will see if there are notifications for the recommended updates in the next days


Tags: cloud

confluence-cloud
Confluence Postgres DB backup and restoration
Asked by Yephone Shein:

I have a question on postgres confluence DB backup and restoration process. I used the pg_dump command and restored, but I have the error the following.

-bash-4.2$ psql confluencedb \< /root/dump_confluence_27122022.sql  
-bash: /root/dump_confluence_27122022.sql: Permission denied  
-bash-4.2$  

Please any suggestions and advice.

Thanks!

Ye Phone


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Yephone Shein](/t5/user/viewprofilepage/user-id/5128553) ,

welcome to the Atlassian community!

Please check file permission. For more information take a look here <https://stackoverflow.com/questions/29547679/permission-denied-when-i-try-to-restore-postgres-backup>

Hope this helps,

Fabio

comments: author: Yephone Shein
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

Thanks for your sharing!

I was tried and now it's ok with confluence backup zip file. However, the link is useful for me.

Regards,

Ye Phone


author: Fabio Racobaldo _Herzum_
body: I'm happy for that. Please mark my answer as accepted!


Tags: server
Is it possible to bulk-create pages?
Asked by Mathew Imregi:

I found this:

<https://community.atlassian.com/t5/Confluence-questions/How-to-bulk-create-pages/qaq-p/1887170>

But it looks like it doesnt apply to confluence cloud? I want to create a bunch of stub pages so my team can fill in the details- is it possible for me to do this as an import or in some other way?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Mathew Imregi](/t5/user/viewprofilepage/user-id/5073126)

On the thread you mention [Kishan Sharma](https://community.atlassian.com/t5/user/viewprofilepage/user-id/554991) provides another solution to your problem. Have you try any of the 4 possible solutions he mentions?

In addition to the above, you can use Jira automation (if you have jira) to create confluence pages <https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/>

comments: author: Mathew Imregi
body: I'm hoping I can just do it natively. The first accepted answer on that thread provides a perfect solution and the thread is marked cloud but I dont see the functionality described (import a word doc). I'm trying to determine if the thread is not for cloud, or if I am missing something, or perhaps it moved?


author: Alec Fields
body: Unfortunately, I believe Atlassian recently removed this feature.


Tags: cloud

confluence-cloud
How can I grant access to my the pages in confluence space
Asked by Shailja Bhardwaj:

Hi,

There was some restrictions on the pages on my Confluence space. I wanted to grant access to my team members. How can I grant access to them?

Kindly let me know.

Thanks,

Shailja Bhardwaj


Answers:
author: Mirek
body: Hi [@Shailja Bhardwaj](/t5/user/viewprofilepage/user-id/5128412) ,

In short first you have to make sure your team members have access to space via Permissions (they should have at least View permission). Access is granted individually or by group in which those members are.

Then you should look at specific page that you want to share, look if there are any restrictions. If not check parent pages up until Home page (Restrictions propagate to child pages so if there is a View restriction on parent page you would not see child page)

Then if any restriction on a specific page you should add team members individually or by group in which those members are.

More information about permissions and restrictions you can find here

Cloud

<https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/>

Server/Data Center

<https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html>
Is it possible to find the account email address from api key generated from this accaunt.
Asked by Ahmed Meklyov:

Is it possible to find the account email address from api key or clienId generated from the same accaunt.


Answers:
author: Nathan Smith
body: Hey [@Ahmed Meklyov](/t5/user/viewprofilepage/user-id/4721767)

Nathan here from Trello Support, I hope you're doing okay?

You can get the details of the account an API key relates to by issuing a GET request to <https://api.trello.com/1/members/me>
Trello Incident Notifications
Asked by Julie Faas:

Is there a way to opt out of the incident notification emails? I generally don't need to see them, and I'd just as soon not have them in my inbox.

Edited to add: I know I can use filters on my inbox to shuffle these off into the nether, but I'm interested in seeing if they can be stopped altogether.


Answers:
author: Alex W
body: Hi [@Julie Faas](/t5/user/viewprofilepage/user-id/4721597) - I'm not aware of any opt-out function - we generally don't have these for things like notifications or incident reports as users may want to see these in the future and may struggle to then opt-in. I recommend adding a filter or rule to your email as you've already suggested - you may never know when you need an incident report or notification (for example, we ask users to look through email notifications when they lose a board).


author: Vero Rivas
body: Hi [@Julie Faas](/t5/user/viewprofilepage/user-id/4721597)

Look at this post, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

And check it out this site

<https://trello.status.atlassian.com/>

Cheers
Bought Premium but can't invite my team! For everyone they ask for money, they issue an invoice for
Asked by ??????? ???????:

Bought Premium but can't invite my team! For everyone they ask for money, they issue an invoice for each participant


Answers:
author: Michael Pryor
body: The subscription, like most Software-as-a-Service applications is priced per user. So if you are adding your team, then you will also pay for them as well. <https://trello.com/pricing>
Trello Automation
Asked by Ayden Heinig:

I can't seem to find a way to make an automation similar to the follow:

When card containing "78" in title is created in list "76-80" remove card containing "78" in title in list "To-Do"


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Ayden Heinig](/t5/user/viewprofilepage/user-id/4721350) ! Welcome to the community :) would this work for you?  

![wildcard remove text.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/179306iD36F7978C2B37126/image-size/large?v=v2&px=999 "wildcard remove text.PNG")

comments: author: Ayden Heinig
body: I don't believe so, my point is not to rename the card but to remove the card from the list completely.

There are situations in my Trello organization where I have a list of cards under To-Do that have to be done and instead of dragging the card from To-Do to the respective completed list, they just make a new card in that respective list with the same or similar title. I would just like it to remove the card from list when they have those similar names so that I don't have to go in and compare the cards and then remove it myself.


author: Hannah Humbert - Simpla Workflows
body: Ah, got it! I misread your question thinking you wanted to remove the "78" from the card's title. So you're basically just wanting to avoid duplicate cards, and if Trello finds a duplicate, it should archive the one in the "To do" list - is that right?  

Would this make sense?  

![remove duplicate cards.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/179558iB247F9D3A46F8BA6/image-size/large?v=v2&px=999 "remove duplicate cards.PNG")  

You could also add an action in there to email yourself with the card links so you can be notified when duplicate cards are added.   

This only works if the duplicate cards share the same name. If you've got duplicate cards that don't share the same name exactly, it may get a bit complex i.e how do you ensure butler is looking up the correct cards and how do you avoid cards getting archived when they're not actually duplicates.   

I've also suggested a similar solution [here](https://community.atlassian.com/t5/Trello-questions/Avoiding-Duplicate-Card-Names/qaq-p/1893251).


author: Ayden Heinig
body: Thank you so much. I ended up simplifying it down a little bit and it works perfect. Thank you for your help. ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/179722i6CFF0B9AEC531EBB/image-size/large?v=v2&px=999 "Capture.PNG")
????? Premium ?? ?? ???? ?????????? ???? ???????! ?? ??????? ?????? ?????? ?????????? ????
Asked by ??????? ???????:

????? Premium ?? ?? ???? ?????????? ???? ???????! ?? ??????? ?????? ?????? ?????????? ???? ?? ??????? ?????????


Answers:
author: Alex W
body: Hi [@??????? ???????](/t5/user/viewprofilepage/user-id/4721422) - I can see you've already raised multiple tickets with our Advocates team, some of which were last month. You've also raised another question in our Community, which [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) has answered: <https://community.atlassian.com/t5/Trello-questions/Bought-Premium-but-can-t-invite-my-team-For-everyone-they-ask/qaq-p/1918827>

On your Premium workspace (which I won't name as we're in the Community and this is public) you're paying for one user - yourself. You removed additional users but we're still trying to bill you for these users as they once held a seat - your subscription is about to be cancelled as your payment is overdue. I recommend waiting for our Advocates team to reply to you on your latest ticket. I'll let them know you've raised this Community question.


author: Vero Rivas
body: Hi [@??????? ???????](/t5/user/viewprofilepage/user-id/4721422)

Contact trello support

<https://trello.com/es/contact>

Cheers
Can you see archived cards in reverse order?
Asked by Karl Macnaughton:

I know there's no way to automatically delete archived cards after a certain period of time yet. However, doing this manually would be a lot easier if you could see the cards you've archived with the OLDEST first, rather than the most recently archived one first.

Generally speaking, we're going to be far more likely to want to delete really old archived cards rather than the one we just archived, right? If there were a way to see them in the opposite order that would be great. I just can't justify the time commitment to click 'load more' several hundred times to get to the cards I want to delete.

Is there a way to do this? Or might it be possible one day?

Many thanks :-)


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Karl Macnaughton](/t5/user/viewprofilepage/user-id/4137755) what's the need for wanting to delete old archived cards? If it's for the purpose of keeping a minimal amount of cards on the board for board performance, would auto-moving cards to a separate board make sense? This separate board could act as a sort of archive board with lists organized by week/month/quarter/etc. You could then bulk select all cards in a list and delete them using the Bulk Actions power up if you need.


author: milynnus
body: [@Karl Macnaughton](/t5/user/viewprofilepage/user-id/4137755)

I would write a program. Try using python with py-Trello library.


author: Ricardo Sandoval P?rez
body: Great question... i just looking for same problem.


Tags: archive