youngmon/atlassian-qna huggingface dataset:
Butler - Sort all lists by due date
Asked by A.C. Ivory:

My coworker is trying to set up a Butler automation so that she can sort ALL lists on a board by the Due Date on the card. Right now I can't see how to do that in Butler and so she is having to manually click on each list and sort individually.

I know there is a way to sort a card in a particular list (when creating, moving, etc.) but we want to sort ALL lists at once by the Due Date. I also realize that I can create separate Rules for each list in the board, but I'm wondering if there is a variable for "all lists" rather than creating them separately.

Thanks!


Answers:
author: Esme Crutchley
body: [@A.C. Ivory](/t5/user/viewprofilepage/user-id/2129877) I've created a Butler Board Button with each list that I would like to order listed on it. I believe Butler only allows around 15-20 to be added, but if it's under that many, just add the separate lists to a Butler Board Button like this:

![Screenshot 2019-11-08 at 14.07.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/72174iAFB5B83ABC6989E4/image-size/large?v=v2&px=999 "Screenshot 2019-11-08 at 14.07.39.png")


author: Iain Dooley
body: [@A.C. Ivory](/t5/user/viewprofilepage/user-id/2129877) you'd have to create this as separate rules -- there is no longer a "for each list" function the Butler Power-Up that used to be present in the Bot.

<https://gist.github.com/iaindooley/97098272a9fb87effbdc4db3917e8e1a>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271#U1212977>
When moving a Trello card it leaves a ghost image on Android 9 on Xiaomi A3
Asked by R Short:

Hello. Please see attached images for version details and a clear picture of the issue.

In short when dragging cards from one list to another it leaves a ghost image jammed on the screen. When. The Trello app is closed by swiping it closed the ghost image goes away.![Screenshot_20191107-100418.png](/t5/image/serverpage/image-id/72053iEBA2E21AB6E08522/image-size/large?v=v2&px=999 "Screenshot_20191107-100418.png")![Screenshot_20191108-070318.png](/t5/image/serverpage/image-id/72054i11F4160C7A3A4E5F/image-size/large?v=v2&px=999 "Screenshot_20191108-070318.png")![Screenshot_20191107-102216.png](/t5/image/serverpage/image-id/72055iB96F24F6E9D96B88/image-size/large?v=v2&px=999 "Screenshot_20191107-102216.png")

We run a computer company here in New Zealand so we are quite techie.

What we have tried.  
1. The latest version of Trello from the play store.  
2. Uninstall and Reinstall.  
3. Clearing the Cache.  
4. Using a different Trello account.  
5. Running 3 older versions of Trello APK all the way back to 2018.

This all happened three days ago when we changed phone to a Xiaomi A3 with Android 9 on it.

Today we got another brand new Xiaomi A3 out of a box and it did the same on that.

In short when dragging cards from one list to another it leaves a ghost image jammed on the screen. When. The Trello app is closed by swiping it closed the ghost image goes away.

Can you help us fix this.

I tell so many people about trello and I want to keep using it.

Kind regards Rex Short Computer Services in Inglewood NZ.


Answers:
author: Mike
body: Hi Rex,

I've conferred with the team, and it turns out that this is a known issue specifically with Xiaomi devices---our team's looking into it, and though I can't promise a timeline for a fix, they're working on it, and we hope to be able to find a workaround soon.

comments: author: rick robertson
body: Exactly the same problem. The only thing that clears the ghosting effect is a restart of the phone.
Butler Triggers Mutliple Lists
Asked by Billy Stidham:

I setup the following rule by selecting multiple list filters in the trigger setup:

```

when the due date is marked as complete in a card in list "Spring" in list "Summer" in list "Fall" in list "Winter", move the due date to the same day next year, and mark the due date as incomplete
```

I expect the due date to be moved to the following year and marked incomplete when checking off the due date of a card in any of those four lists. But nothing happens when i, say, check off a due date in a card in list "Fall".

The following does work, but but only for list "Fall" I'd need to setup a separate rule for every single "annual" type list, which would clutter up my rules quickly:

```
when the due date is marked as complete in a card in list "Fall", move the due date to the same day next year, and mark the due date as incomplete.?
```

What is the first rule doing, if anything, and is there a way to do what I'm trying to do with one rule for multiple OR lists as a trigger?


Answers:
author: Iain Dooley
body: [@Billy Stidham](/t5/user/viewprofilepage/user-id/3578634) you need to create separate rules for "or" conditions. However you might consider using a wildcard by renaming your list "Annual: Fall". That way you can have a single rule that says:

when the due date is marked as complete in a card in list "Annual: \*" move the due date to the same day next year and mark the due date as incomplete

comments: author: Billy Stidham
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)the wildcard is a working solution. thanks for the help.


Tags: butler

trigger
Are Butler DashCards gone? If so, what is the best alternative?
Asked by tdavis2014:

In researching Butler, I came across the DashCard feature that will give summary data for a board, such as number of cards in progress, number of cards with a label, etc. However, it seems like this feature has been removed. Does anyone know the best way to get replicate this functionality?


Answers:
author: Oscar Triscon
body: Dashcards is back as a power-up: <https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards>


author: Iain Dooley
body: [@tdavis2014](/t5/user/viewprofilepage/user-id/3627691) DashCard were a feature of Butler Bot and aren't present in the power up. There are several Chrome extensions that will do list counts, some of them might also have filter options.

I replicated the DashCard feature with a Trellinator function that adds card counts to the list name like "List Name (36)" globally (since I want it to work on the iOS app so power ups and Chrome extensions aren't an option).

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271#U1212977>
Several members of my team are classified as "virtual" members. I can't change it. Why?
Asked by Jan Bramlett:

I have several people on my team who are involved in a board. I gave most of them administrative status so they can change things on the cards as they work. Four people are showing up as "virtual" members in the status section (others say "normal" or "administrative"). What does this mean and why can't I change it?

One of these virtual folks couldn't access the board for more than 5 seconds and it would give her a message that the board is unavailable. I deleted her email and invited her again and she seems to be able to access it now. But what's up with the "virtual" status?


Answers:
author: Ang?lica Luz
body: Hello Jan,

Welcome to Atlassian Community!

When a user shows up as Virtual on Trello, it means that they didn't finish the sign-up process. Once they do, it will show Admin or Normal.

You can find more details on the documentation below:

* [What's a Virtual User?](https://help.trello.com/article/998-whats-a-virtual-user)

If you have any other question, please let us know.

Regards,  
Ang?lica

comments: author: Jan Bramlett
body: It worked with one person; I also sent her a new invitation under a different email address so I don't know lack of response to the first one was the reason she was listed as virtual. The other character hasn't responded to my email messages so I think he's a slacker (and not in a good way) ;-) Thanks for your help.
Can't get Trello and Slack get working together
Asked by Patrick Beranek:

Hi,

I followed every step to integrate Trello in Slack. On our private board the correct team is selected and has rights to view the board. In the team settings following line shows up: "This team is with xyz.slack.com connected" (I translated from german, so in english the wording could be a little bit different). So it seems that everything seems to be set up correct. But everytime I try one of the commands like "trello/ Card-URL" all I get is this message:

***"Unable to load user details. An admin of your Trello team may need to link this Slack team to the Trello team first. They can do that here <https://trello.com/platforms/slack>"***

And when I follow this link it shows me that my team is already connected. What could be possibly wrong here?

I already googled this error message but it shows me **nothing**.

So every help would be highly appreciated!

Thanks

Patrick

PS: I am an admin. So I should have the rights to make all settings needed.


Answers:
author: Patrick Beranek
body: Ok, problem solved, obviously it was a bug.

If anybody has similiar issues, here's what helped: I just went to the Trello team settings page, disconnected the already connected team and connected it again ... et voila, the Trello Slack bot is now talking to me ...

Cheers

Patrick


Tags: slack
Background Photo Not Working
Asked by Chris Anderson:

The background photo stopped showing on one of my laptops, but shows on my other computers and phone. It just shows a light gray background. I can change the color of the background, but that's it. I cleared all the browsing data, cache, images, etc. and it still doesn't work. I disabled extensions and that didn't work either. Rebooted and that didn't help. Any ideas?


Answers:
author: Alice
body: Hi Chris! This usually happens to me when my internet connection is not very good. Are you still having the same issue?

comments: author: Chris Anderson
body: That may be the case. It seems to happen intermittently. Thanks for the insight.


author: Alice
body: [@Chris Anderson](/t5/user/viewprofilepage/user-id/3627589) you're welcome! ?
How do I show next steps on the home screen of iPhone 11 using the app?
Asked by Jennifer Doyle Vancil:

I have a free account. My home screen on iOS app can't be clicked on and doesn't show next steps. It did once but when I dismissed that one I couldn't get it back. Having things due today from across all boards will make this work for me instead of having to click open each board to see what is urgent. Any tips?


Answers:
author: Iain Dooley
body: [@Jennifer Doyle Vancil](/t5/user/viewprofilepage/user-id/3627437) have you tried clearing the iOS app cache?

<https://help.trello.com/article/1061-troubleshooting-for-the-ios-app>

comments: author: Jennifer Doyle Vancil
body: Thanks for that idea, Iain. It started working suddenly when the next deadline came up and then I was able to click "view more" and it showed the next 10 tasks with deadlines. I'll try clearing the cache if that happens again. (How is that done?
Link to new window in user macro
Asked by ???????:

Hi!

As there is not way to add link to new (blank) page in Confluence i've desided to make my own macro for this purpose.

So my macro is:

## [@Param](/t5/user/viewprofilepage/user-id/1345631) URL:title=URL\|type=string\|required=true\|desc=Target URL  
## [@Param](/t5/user/viewprofilepage/user-id/1345631) Caption:title=Caption\|type=string\|required=true\|desc=URL Caption

\<a href="$!paramURL" target="_blank"\>$!paramCaption\</a\>

Pretty simple and it works fine, except one detail - it ignores the "target" attribute!

On the rendered page code looks like:

![2021-09-15_17-13-38.png](https://community.atlassian.com/t5/image/serverpage/image-id/160386iA6368FAC36DD5473/image-size/large?v=v2&px=999 "2021-09-15_17-13-38.png")


Answers:
author: Brant Schroeder
body: [@???????](/t5/user/viewprofilepage/user-id/4234127)

Take a look at this article <https://confluence.atlassian.com/confkb/how-do-i-make-my-attachments-open-in-a-new-window-or-tab-313459830.html>

Looks like the target needs an _ in front of it. You can try it and see if that works.

comments: author: ???????
body: I'll try it, thanks!

For now i've done this macro and it worked:

## [@Param](/t5/user/viewprofilepage/user-id/1345631) Caption:title=Caption\|type=string\|required=true\|desc=URL Caption  
## [@Param](/t5/user/viewprofilepage/user-id/1345631) Link:title=Link\|type=string\|required=true\|desc=Full URL Link  
## [@Param](/t5/user/viewprofilepage/user-id/1345631) OpenType:title=OpenType\|type=enum\|required=false\|enumValues=New window,Current window\|default=New window\|desc=Where to open link

#if ($paramOpenType == "New window")  
#set ( $target = "_blank")  
#elseif ($paramOpenType == "Current window")  
#set ( $target = "_self")  
#end

#set ($linkHtml = '\<a href="'+$paramLink+'" target="'+$target+'"\>'+$paramCaption+'\</a\>')

\<ac:structured-macro ac:name = "html"\>  
\<ac:plain-text-body\>

\<!\[CDATA\[ $!linkHtml \]\]\>

\</ac:plain-text-body\>  
\</ac:structured-macro\>

This is html macro wrapped in user macro, actually \^_\^


Tags: confluence-server

macro

server
Add Customers To Group
Asked by Ben Mottram:

Hi all,  

We have a Knowledge Base on Confluence which we want to provide our customers with View Only access to.  

In order to do this, we are looking to create a Confluence Group and assign it View permissions to the space in question.  

However, my query relates to how to populate the group. Is there a way we can have it automatically contain all of our Service Desk customers? Or would we have to manually add each one?  

Many thanks


Answers:
author: Roberto Miasack
body: Hello [@Ben Mottram](/t5/user/viewprofilepage/user-id/4372489) !

Here's my suggestion. Create a Confluence space just for your customers and allow read-only access for anonymous users so you don't have to worry about registrations and only customers with the Confluence link will have access to the information.

Cheers!

comments: author: Ben Mottram
body: Hi [@Roberto Miasack](/t5/user/viewprofilepage/user-id/4111057)   

Thanks for your suggestion. My only concern with that is anybody with the link would then be able to access the articles (we can't control what customers do with the link once they have it)  

Essentially, the people we want to restrict it to are people who are within the Service Desk Customers group in JIRA. Is this possible?  

Thanks,  
Ben


author: Roberto Miasack
body: Hi, [@Ben Mottram](/t5/user/viewprofilepage/user-id/4372489)

I understand your concern. I feel that probably only Jira Service Management agent groups can be added to Confluence.

Cheers


Tags: cloud

confluence-cloud
Cannot edit full Confluence page
Asked by Zach Shelin:

When editing a Confluence page across multiple browsers, I cannot edit most of the content of the document. The content in view once I select "Edit" is cut off below the table at the top of the document so I cannot make any edits to the rest of the content.

This occurs in Brave, Chrome, and Safari. I recently upgraded my Mac laptop to Big Sur, not sure if this is somehow related.

Document:

![Confluence View.png](/t5/image/serverpage/image-id/160379iC919E7A3ABE91996/image-size/large?v=v2&px=999 "Confluence View.png")

Edit view:

![Confluence Edit View.png](/t5/image/serverpage/image-id/160380i6A4B56CDDCAFC86E/image-size/large?v=v2&px=999 "Confluence Edit View.png")


Answers:
author: Velizar Borisov
body: Hi Zach!

Have tried zooming in and out to see if the rest part of the page will display? It looks like an UI issue to me.

comments: author: Zach Shelin
body: Thanks for the suggestion! Zooming out doesn't expose the rest of the body for editing, and neither does highlighting up and down the page. ![ConfluenceEditViewZoomOut.png](https://community.atlassian.com/t5/image/serverpage/image-id/160394i4D50C39AB06DFF08/image-size/large?v=v2&px=999 "ConfluenceEditViewZoomOut.png")


author: Zach Shelin
body: Resolved- a colleague had deleted the second table within the document without saving changes so the second table appeared on the initial view but not in the edit view.


Tags: cloud

confluence-cloud
Problem with Mail server of confluence
Asked by Hieu Nguyen:

I configure confluence to use Gmail as the Gmail server. But it's doesn't work when I send

My configuration and error that I provided the screenshot below

I've been turned on "less secure app access" in My Gmail account.

Please tell me what's wrong with my condition. thanks you!

![Screenshot from 2021-09-15 17-19-39.png](/t5/image/serverpage/image-id/160328iDF6C89B0EB454BF5/image-size/large?v=v2&px=999 "Screenshot from 2021-09-15 17-19-39.png")![Screenshot from 2021-09-15 17-22-15.png](/t5/image/serverpage/image-id/160329iBD7B8FE59D401B0D/image-size/large?v=v2&px=999 "Screenshot from 2021-09-15 17-22-15.png")


Answers:
author: Kishan Sharma
body: Hi [@Hieu Nguyen](/t5/user/viewprofilepage/user-id/4525164)   
The error log says - "AuthenticationFailedException - Username and Password not accepted". I have found one [article](https://support.google.com/mail/thread/5621336/bad-credentials-using-gmail-smtp?hl=en) which might help.

comments: author: Hieu Nguyen
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

Thanks, It worked for me!

My solution is turned on the less secure app in gg account and followed all the steps [Display Unlock Capcha](https://stackoverflow.com/questions/39417636/javax-mail-authenticationfailedexception-534-5-7-14-https-accounts-google-co/39452147)


author: Kishan Sharma
body: Great [@Hieu Nguyen](/t5/user/viewprofilepage/user-id/4525164) thanks for sharing!


Tags: confluence-server

server
My confluence server is compromised I want to change my confluence server to a new server
Asked by Ramesh Desikachar:

My confluence server is compromised I want to change my confluence server to a new server. How to change my license to a new server.


Answers:
author: Velizar Borisov
body: Hi Ramesh and welcome to the Community!

Can you please share some more info about what you mean as "compromised"? There was a serious [security exploit](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html), found recently and if you have been affected you might need to upgrade.

comments: author: Ramesh D
body: Yes Borisov, the attack which resembles the same as security advisory has announced. Often our cron gets filled up with weird cron jobs and in process it lists with unknown jobs with user confluence which shoots 900% above the CPU rating and the confluence crashes frequently.

We have configured a new confluence server with 7.13 now we have to restore the full site backup and Licenses. The doubt we have, if we restore the full site backup, does it carry the virus along with that.

If we have to restore only Home Directory, Installation Directory, Postgres DB, and the License to a new production Server, what care extra care is needed to perform this kind of transfer.

The values advices will help us to perform our tasks.

Thanks,

Ramesh


author: Ramesh D
body: Thanks for all your help. As a backup, I took the image of the present system and upgraded it to version 7.3. Now the problem is not there.


Tags: confluence-server

cve-2021-26084

server
Access restrictions
Asked by Diliara Nuriakhmetova:

Hello, could you please advise if only users who were added to my space have the access to this space? Or all users of Confluence (even if we didn't add them manually to our space) can access? We use free plan


Answers:
author: Ollie Guan
body: Hi [@Diliara Nuriakhmetova](/t5/user/viewprofilepage/user-id/4557870) ,

Permissions aren't customizable and anonymous access isn't available on the **Free plan** . If your site has always been on the **Free plan**, everyone who can log in to your Confluence site can view, add, and edit spaces and pages.

<https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/>


author: Kishan Sharma
body: Hi [@Diliara Nuriakhmetova](/t5/user/viewprofilepage/user-id/4557870) Welcome to the Atlassian Community!

[@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) is correct, you need to upgrade your plan to set permission on spaces. If required, you can grant all users permissions for your space, that will grant all the users in your site access to the space and this action cannot be undone on the free plan, meaning you cannot reset the space permissions later.


Tags: cloud

confluence-cloud
error la0hs7
Asked by jacob.dambock:

Hi!

I cannot open a page because of error: **la0hs7**

Anyone knows about this and cn help?

Thanks,

Jacob


Answers:
author: Kishan Sharma
body: Hi [@jacob.dambock](/t5/user/viewprofilepage/user-id/4557949) Welcome to the Atlassian community! Could you please provide a screenshot of the error to better understand what issue you are facing ? Thank you!

comments: author: jacob.dambock
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) thanks for the quick reply. Sure, see attached![Screenshot 2021-09-15 at 12.31.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/160331i34E69D04A91802E9/image-size/large?v=v2&px=999 "Screenshot 2021-09-15 at 12.31.26.png")


author: Kishan Sharma
body: Thank you Jacob for the screenshot, this is something that needs attention from Atlassian support team for troubleshooting, so I would suggest asking your admin to raise a [support ticket](https://support.atlassian.com/contact/) with Atlassian, if this is not resolving on its own and occurring again.


author: jacob.dambock
body: Ok thanks. How can I find my admin?


author: Kishan Sharma
body: In this case, creating a ticket is the best option, because the community is public, so even if atlassian team can check the information, they can't share it here because it is private information.


Tags: cloud

confluence-cloud
Enable extra htpassword protection to confluence url alone
Asked by nisamudeen97:

Hi,

We have jira and confluence in the same url, we wanted to enable extra htpassword protection for confluence url alone. Is it possible?


Answers:
author: nisamudeen97
body: ..


author: Nic Brough -Adaptavist-
body: You can not run Jira and Confluence on the same url, their base urls have to be different.

You can use your proxies password function to put an additional password in front of Confluence, but I strongly recommend that you do not, you should be using the user's accounts to control access.

comments: author: nisamudeen97
body: Hi,

We are planning to move existing confluence towards a subdomain. Can you please share documentations for the same. Currently jira and confluence are working on url service.domain.com

Jura url service.domain.com

Confluence service.domain.com:8443

We are planning to move confluence to confluence.domain.com

Is it possible to update our current license to latest confluence and use it in our existing infrastructure?


author: Nic Brough -Adaptavist-
body: I would do this with a reverse-proxy.

Working with minimal changes to your names, I would:

* Redirect service.domain.com so that it lands on your.proxy.server.com
* Change Jira so it serves up Jira on service.internal.domain.com/jira
* Change Confluence so it serves up Confluence on service.internal.domain.com:8443/confluence
* Set up the proxy so that it proxies service.domain.com/jira to service.internal.domain.com/jira and service.domain.com/confluence to service.internal.domain.com:8443/confluence

I'd probably also take advantage of this to simplify the setup, going back to serving Jira on the default port of 8080 and Confluence on 8090, and offloading all the SSL on to the proxy.

A proxy would also make it easy to do your htaccess protection (although I still wouldn't bother)

You can upgrade to any version of Confluence that is released before the end of the licence.


Tags: confluence-server

server