youngmon/atlassian-qna huggingface dataset:
?????????????????????????????????????????????????????????/???URL?????????????????????????????????
Asked by mazwin:

????: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote [https://?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[@bitbucket.org/](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[/finance.git](https://mazwin@bitbucket.org/mazwin/finance.git)  
??:  
???: remote: Login failed due to incorrect login credentials or method.  
remote: If you are unsure of which login details or login method to use, visit:  
remote: <https://support.atlassian.com/bitbucket-cloud/docs/log-into-or-connect-to-bitbucket-cloud/>  
fatal: Authentication failed for '[https://bitbucket.org/](https://bitbucket.org/mazwin/finance.git/)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[?](https://mazwin@bitbucket.org/mazwin/finance.git)[/finance.git/](https://bitbucket.org/mazwin/finance.git/)'

![????????? 2023-01-02 205146.jpg](/t5/image/serverpage/image-id/232682i561D7011FB801107/image-size/large?v=v2&px=999 "????????? 2023-01-02 205146.jpg")


Answers:
author: Mahesh Shinde
body: Hi Mazwin,

* Setup the SSH Key: <https://support.atlassian.com/bitbucket-cloud/docs/set-up-an-ssh-key/>
* install the Git Credential Manager: <https://github.com/GitCredentialManager/git-credential-manager#git-credential-manager>

Regards,

Mahesh Shinde

comments: author: mazwin
body: Thank you Mahesh Shinde.  
I'll give it a try.


author: mazwin
body: Hi Mahesh Shinde  
I was able to solve the error after re-registering the encryption key with reference to the two sites you gave me.  
Thank you very much.


Tags: bitbucket

bitbucket-cloud

cloud
Getting an error message "Failed to Write credentials" during registration
Asked by Abraham Thomas:

Hi ,

I have installed source tree on my laptop . When i start source tree, the first step is registration.

Here i select the option BitBuket Server and then i enter the Root URL, username and password. Once i click login i get the message **"Failed to Write credentials"**

One thing that i could observed is that the problem is more specific to my machine because i am able to do the registration and setup on a different machine using the same Root URL and username.

Please help me on this issue.


Answers:
author: Jason McCullough
body: I have the same problem. I notice that in my Windows Credential Manager, no entries get made for some reason.
SourceTree 3.4.10 positive to AgentTesla on VirusTotal, should we worry?
Asked by Mihai Ungureanu SAG:

Hello,

In the last months, when setting up some training machines I avoided SourceTree 3.4.10 because it seems positive on VirusTotal. More precisely it has a score of 39/100 on AgentTesla threat from joesecurity:

[VirusTotal - File - 57af0ce69ba06767d69bcc5ffbb1f7b63d27bc7a9daa8713af0d25376222b23f](https://www.virustotal.com/gui/file/57af0ce69ba06767d69bcc5ffbb1f7b63d27bc7a9daa8713af0d25376222b23f/community)

Could anybody shed some light on this?

Thanks


Answers:
author: Mukesh Kumar
body: Hi [@Mihai Ungureanu SAG](/t5/user/viewprofilepage/user-id/5109844)

Above issue has been resolved in Sourcetree 3.4.11 version.

We are in phased release of Sourcetree 3.4.11.

To get early access, please download it directly from [SourceTreeSetup-3.4.11 download link](https://product-downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-3.4.11.exe)
Repository Group cannot be renamed
Asked by SnxJungi:

There is no response when trying to rename Repository Group.

Sourcetree Version: 4.2.0 / 4.2.1

OS Version: macOS 13.1


Answers:
author: Kimberly Luttenbacher
body: What worked for me:  
Click on the Repository group name to highlight it:  
![Select Group.png](https://community.atlassian.com/t5/image/serverpage/image-id/257614i6F5627AC38567B84/image-size/large?v=v2&px=999 "Select Group.png")

Click on the name text

![Click on Group Name.png](https://community.atlassian.com/t5/image/serverpage/image-id/257615iA93F227277FE55AB/image-size/large?v=v2&px=999 "Click on Group Name.png")

Wait a few seconds and the name should open up for editing

![Name available to be renamed.png](https://community.atlassian.com/t5/image/serverpage/image-id/257613i3556C92B7C3FDAF5/image-size/large?v=v2&px=999 "Name available to be renamed.png")

Enter your new name

![Group is renamed.png](https://community.atlassian.com/t5/image/serverpage/image-id/257612i2627565C77080965/image-size/large?v=v2&px=999 "Group is renamed.png")

The two tricks are you can't click anywhere on the bar, you have to click *on the name itself,*and you have to wait a few seconds for it to open up for editing.

Don't bother right-clicking and selecting "Rename" from the menu either, that doesn't work.

comments: author: SnxJungi
body: Thank you for your reply. After upgrading to version 4.2.2, this issue was fixed.
??????????
Asked by ????:

?????  

???????????????????????????????????????????????????????????????????  

???

??????????????????????????? ????????????????????????

?????????????

????????????????(IP?????FQDN/????)??????????????

?????????????


Answers:
author: Rick Li
body: ????????????????????????  
???Bitbucket cloud ????????????????????????????????IP????????????????

* [???????????????????? IP ?????????????????](https://support.atlassian.com/ja/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/)

<br />

???????????
Embedded Confluence Smartlink asking users to authenticate again
Asked by Aidan Nathanson:

I'm embedding a Confluence page on another Confluence page. Most users are able to see the embedded page, but one user in particular cannot. There are no restrictions on the page or the space and I have done permissions inspect to ensure he has access to both pages and the space.   

If this user tries to login, he gets stuck in a loop.

Any idea what might be happening?

![circleK.png](/t5/image/serverpage/image-id/343057iAF95E0854AEF4F6A/image-size/large?v=v2&px=999 "circleK.png")


Answers:
author: Barbara Szczesniak
body: [@Aidan Nathanson](/t5/user/viewprofilepage/user-id/5573637) Welcome to the Atlassian Community.

If the user uses the Content tree to go to the page that you have embedded in this page, are they able to see the content?

Have you checked that page to make sure that it isn't restricted (access is not set to ++Only specific people can view and edit++)?

Does the user have a Confluence license or are they a Guest? Guests can only access one space, so, if the page is in a different space, the user won't be able to see it.

comments: author: Aidan Nathanson
body: Hi Barbara - thanks for your response.

User is able to see the content via content tree.  

There are no restrictions on the page or the space and I have done permissions inspect to ensure he has access to both pages and the space.   

They have a license.


Tags: cloud

confluence-cloud
How can I share a Confluence project with an external provider?
Asked by Ricardo Su?rez Verl?n:

I am working on a personal project and I want an external provider to help me do my work, but he is not part of my company and I don't know how I should share the project with him if he has his own Confluence license. Should I open a license for him from my Confluence platform or can I only do it with the sharing option?


Answers:
author: Shikha Verma
body: HI [@Ricardo Su?rez Verl?n](/t5/user/viewprofilepage/user-id/5573608) You can Invite as a Guest User (If Available), Share Content via Public Links (Limited Interaction), Export Pages or Use a Shared Workspace, Provide Full Access by Adding to Your Confluence Instance.   
If the external provider needs ongoing collaboration with you (e.g., editing, commenting), it would be better to add them as a user to your Confluence instance. This ensures seamless collaboration and access to all necessary tools and features within Confluence. If the interaction is minimal, using public links or exporting pages might suffice.


author: Ricardo Su?rez Verl?n
body: Shikha, thank you very much for your answer, it has been very useful to me. I appreciate your time and your availability to attend to my request. Have a great day.

comments: author: Shikha Verma
body: You're welcome [@Ricardo Su?rez Verl?n](/t5/user/viewprofilepage/user-id/5573608)   
Please accept the answer so that it will help others. Thank you!


Tags: cloud

confluence-cloud
Restricted page - Display format url sharing - Confluence Cloud Standard
Asked by Janelle Farabaugh:

We have a user that wants to be able to share display urls rather than tiny urls that work for restricted pages.

They noticed they can't just easily grab it from the address bar while on a restricted page because if a user is not already logged in or they see the error message when they try to access the link.

Is there any way to share the display version rather than the tiny url version found in the link and share options?


Answers:
author: Henning Stoll
body: Hi Janelle ,

when you use the "Link" option (by clicking the link icon or using `Ctrl+K`), you can select "Advanced" and paste the full display URL. This will create a link that shows the display URL instead of the tiny one.

I hope this helps

comments: author: Janelle Farabaugh
body: [@Henning Stoll](/t5/user/viewprofilepage/user-id/5523235) Hi, when I click the link icon, I don't have an advanced option. If I click on the link icon it just says link copied.


Tags: cloud

confluence-cloud
Automated review notification
Asked by Siobhan Finn:

We maintain our knowledge base library in Confluence and would like to implement some notification to occur when a knowledge article requires review.

We'd like to set a *next review date* on each document and have some form of notification (email, slack channel notification) occur on that date.

is this feasilble or do you have any suggestions on how to achieve this functionality without any add-on?


Answers:
author: Aron Gombas _Midori_
body: If a (potentially free) app is acceptable, then the [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview) app has been continuously developed for 10+ years to solve this problem!

For example, you can select the next review date through this quick action:

![quick-actions-dialog-set-expiration-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/343226i21617A6CD3D6C58F/image-size/large?v=v2&px=999 "quick-actions-dialog-set-expiration-cloud.png")

...and send you personalized notifications about the exact list of pages you should review:

![notification-email-outdated-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/343227i5D9D176AD7957F8F/image-size/large?v=v2&px=999 "notification-email-outdated-cloud.png")

The app is very feature-rich, but the most important features related to your use case:

* [Set an expiration date](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-expiration) for each page separately (or even for a whole page tree).
* Use [custom statuses](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/content-status-schemes) (although there is the default "Expired" status you could use out of the box, or maybe rename it to "To review").
* Send [custom notifications](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes).

Plus get a list of pages to review, view [status reports](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/content-status-overview), list them [using a macro](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/macros), a*nd so on.*

*(Discl. it is a paid and supported app developed by our team. Free for 10 users!)*


author: Shawn Doyle - ReleaseTEAM
body: You could use automation to send out a reminder email or slack message x number of days after publishing.


Tags: cloud

confluence-cloud
Confluence Cloud-to-Cloud Migration User Associations
Asked by Ylan Muller:

We are working on migrating two different Confluence Cloud sites over to a central one. All of the users in these tenants have accounts in the destination tenant already and we want to ensure that the attribution for document authors and comments remains intact. Does the new Confluence Cloud migration utility let you perform any kind of mapping to carry over the authors and reattribute them to existing accounts in the destination?


Answers:
author: John Funk
body: Hi Ylan,

Yes, it should. You might want to create a test space/page through and run it through and see if that works.

comments: author: Ylan Muller
body: Sorry, I should have specified - do we know if this also works if the user is in the source tenant with one email address and in the destination with a different one? I'll go through the test.


author: John Funk
body: Jira would consider those to be two different users.


author: Ylan Muller
body: Hm, that's what I'm afraid of. Okay, I'll do some testing and reach out to their support team.


Tags: cloud

confluence-cloud
Will Confluence Data Center get Automation?
Asked by Cassie Watson:

I manage a Confluence Data Center instance for the organization that I work for. We do not have the ability to use cloud as our information has to be air gapped. I am really excited about Confluence Automation, however was super bummed to see that it isn't offered at all for Data Center and also doesn't show anywhere on the road map. Is it ever coming? And if not, then why?


Answers:
author: Kristian Klima
body: Hi [@Cassie Watson](/t5/user/viewprofilepage/user-id/5573470) and welcome to the Community.

Based on the information share during Team 24, chances of AI and Automation making it to DC are not great \[holds the euphemism sign\].

comments: author: Cassie Watson
body: That's such a bummer.. I wonder if its their way of trying to force everyone to convert to cloud for the "better" features (ie. more money). We would never be able to use it, super sad. I use automation a lot for the Jira instance we have. Was hoping for the same on Confluence.


author: Kristian Klima
body: I guess it depends on what do you want to automate - there are apps that offer automation-like functionality on Confluence.

Also to consider is a hybrid setup. For example, your core business will run on DC Jira and Confluence but, for example, you can build your Documentation, Intranet etc. around Cloud.

Chances are that not all users need to have seats on both the DC and the Cloud.

But of course, viability of the hybrid solution is heavily use-case dependent.


Tags: confluence-data-center

confluence-server

data-center

server
Confluence site is just GONE now
Asked by Brandon Lamb:

olypen.atlassian.net

Page unavailable {#toc-hId--348868320}
--------------------------------------

Your Atlassian Cloud site is currently unavailable.  

Please check [Atlassian Status](https://status.atlassian.com/) for known problems.  
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.  
Where did my confluence site go?! Its just suddenly gone, nothing is listed in products under admin, and holy crap trying to find a "create trouble ticket" page is impossible, links keep opening new windows, circular navigation, its like when sites hide a phone number. How do I create a trouble ticket to Atlassian to look up where the hell my confluence site went? Talk about frustrating


Answers:
author: Aaron Pavez _ServiceRocket_
body: HI [@Brandon Lamb](/t5/user/viewprofilepage/user-id/5573459)

Was the site free? standard? wasnt used for a long time?

Are you able to open admin.atlassian.com?

Here is the page to create a support ticket:

<https://support.atlassian.com/contact/#/>

Regards

Aaron

comments: author: Brandon Lamb
body: It was a free site, may have not viewed a page for a couple months. Had all our documentation and diagrams here. This is why we run our own stuff, ugh, cloud software... guess we'll have to run our own on-prem instance


author: Brandon Lamb
body: No way to open a ticket because the site doesnt exist, so the form says it doesnt exist, and just offers "ask the community", which directs here lol.  

**Sorry, we can't find this Cloud URL.**  
See instructions below on how to find your URL.  

Except there is nothing below, blank page... who tested this stuff


Tags: cloud

confluence-cloud
Notification on a "watched" page when someone creates a Jira ticket from that page.
Asked by Hatcher_ Karen M_ _SP_:

Steps:

1. Watch an existing page.
2. Someone (let's call them the "Reader") highlights text on that page.
3. Confluence displays the option to add a comment or create a ticket.
4. The Reader opts to create a ticket.
5. The new ticket displays on the Confluence page.
6. Persons watching the page are **not** notified that this update has been made to the page.

Is this correct? If so, is there some way (*an automation*) that we can implement that will notify watchers of the page when a Jira ticket is created from the page?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Hatcher_ Karen M_ _SP_](/t5/user/viewprofilepage/user-id/5447443) ,

issue creation is an event that is not related to a confluence page even if it is performed highlighting text in a page so, for my knowledge, there is no way to put in place that.

Hope this helps,

Fabio

comments: author: Hatcher_ Karen M_ _SP_
body: Hello [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) Thanks for your input,


Tags: cloud

confluence-cloud
Our Project site is no longer available
Asked by Zhen Wang:

For some reason, our project site is no longer visible.

It was located at <https://evopersonalfinance.atlassian.net/wiki/spaces/>

How can I recover it?  

Now it is giving me error message like this

Your Atlassian Cloud products are suspended {#toc-hId--348870156}
-----------------------------------------------------------------

Your subscription for Atlassian Cloud hasn't been renewed


Answers:
author: YY Brother
body: Hi [@Zhen Wang](/t5/user/viewprofilepage/user-id/5573384)

??????????????????????????????????????????????????????????

Thanks,

YY? - Atlassian ??????


author: Marc Jason Mutuc
body: This might help:

**If you are a billing or technical contact** on the account for that Cloud site, you can

1. Go to <https://my.atlassian.com/>
2. locate the Cloud site in question listed there,
3. and then you can update the payment details on that page for that site.

**Alternatively, if you are a Cloud site-admin**, you can

1. Go to <https://admin.atlassian.com/>
2. then select your site
3. Then choose "Billing details"
4. You can update payment method here as well.

If those steps above don't help here, or your site might be suspended for some other reason, then certainly you can still create a support case with Customer Advocate team. To do that:

1. Go to <https://support.atlassian.com/contact>
2. Select "My account"
3. Then select "Help with a deactivated site"
4. Then enter the URL of your Cloud site and fill in any other details about what help you need here.

You may please have a look at this for detail information:

<https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563#>

comments: author: Zhen Wang
body: Thanks! I already created a support case. Hope it helps.


Tags: cloud

confluence-cloud

not-applicable

security-and-access-policies
Registering External Gadgets
Asked by Avdeev Andrey:

Hello. In confluence 9.0.2 there is no item in the settings "External Gadgets"

There is no such page in the documentation for this version either. I see only for version 8.9 - <https://confluence.atlassian.com/conf89/registering-external-gadgets-1387596109.html>

How to register external gadgets now?


Answers:
author: vikram
body: Hi [@Avdeev Andrey](/t5/user/viewprofilepage/user-id/887134)

Please check whether plugin for gadgets is enabled or disabled in your instance. you can verify from

1) Click Cog Icon \> Manage apps / addons

2) Select to search for All Apps / search Gadgets

3) check if Gadgets Plugin is enabled.

Vikram P


Tags: confluence-data-center

data-center
Text format of Database entries
Asked by Rudolph, Jonas:

Is it possible to change the format of a text in a database entry from "default" into **bold**

*italic* or ++underline++? I could not find an option for that so far


Answers:
author: Kristian Klima
body: Hi [@Rudolph, Jonas](/t5/user/viewprofilepage/user-id/5573258) and welcome to the Community.

Unfortunatelly, this is not possible... UNLESS your field is Excerpt and the excerpt on the Page link page is formatted with **BOLD**.

![2024-08-21_13-47-05.png](https://community.atlassian.com/t5/image/serverpage/image-id/342967i5D0B4246B8CB9731/image-size/large?v=v2&px=999 "2024-08-21_13-47-05.png")

Which I admit is like scratching your left ear with your right hand :)


Tags: cloud

confluence-cloud
Atlassian marketplace down?
Asked by Jasmine M?ller:

Right now, I cannot install \*any\* app from the confluence clout marketplace. The overview is excruciatingly slow, and whenever I try to choose any app, it's just loading forever. Sometimes, I also just get an "Marketplace not reachable" notification on the "Find new Add-Ons" page.

Anyone else experiencing problems?

Best regards  
Jasmine


Answers:
author: Barbara Szczesniak
body: [@Jasmine M?ller](/t5/user/viewprofilepage/user-id/898811) Welcome to the Atlassian Community.

Since yours is one of at least 2 posts about this in my digest today, I would say there is some issue. I don't see anything related to the marketplace on <https://status.atlassian.com/>, but I have added a tag to escalate this to the Atlassian team.


Tags: atl-esc

atlassian-marketplace

cloud

confluence-cloud
Trying to install Graphity from Market Place fails
Asked by Christof Ameye:

Last Monday, I tried to enable the Graphity add-on from the Market Place. It took forever and then failed.

![Scherm?afbeelding 2024-08-21 om 11.57.08.png](/t5/image/serverpage/image-id/342948i8DC881C46A8630A9/image-size/large?v=v2&px=999 "Scherm?afbeelding 2024-08-21 om 11.57.08.png")

Each time I try again, it says 'we are seeing double', but configuring also fails eacht time

[https://marketplace.atlassian.com/apps/1219751/graphity-diagrams-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1219751/graphity-diagrams-for-confluence?hosting=cloud&tab=overview)

It simply does not save anything:

![Scherm?afbeelding 2024-08-21 om 11.59.19.png](/t5/image/serverpage/image-id/342949i8894F5741938E7CA/image-size/large?v=v2&px=999 "Scherm?afbeelding 2024-08-21 om 11.59.19.png")

Contacting Graphity, they respond this is a problem on the infrastructure of Atlassian...

I cannot get this problem solved without Atlassian Support.


Answers:
author: Barbara Szczesniak
body: [@Christof Ameye](/t5/user/viewprofilepage/user-id/4090505) Welcome to the Atlassian Community.

Since yours is one of at least 2 posts about this in my digest today, I would say there is some issue. I don't see anything related to the marketplace on <https://status.atlassian.com/>, but I have added a tag to escalate this to the Atlassian team.


Tags: atl-esc

atlassian-marketplace

cloud

confluence-cloud