"List" function does not populate content into fields
Asked by Emily Burke:

Im looking to use Work Management, and Ive created a number of tasks with Titles \& Descriptions. However when I go to the "List" function, The summary field is empty, and the Issue type is also greyed out. This function isn't useful if no information appears, is there something I can do to fix this? I didn't customize anything, this is straight out of the box functionality. ![Screen Shot 2022-01-19 at 10.54.43 AM.png](/t5/image/serverpage/image-id/178655i92B74E06D673C93D/image-size/large?v=v2&px=999 "Screen Shot 2022-01-19 at 10.54.43 AM.png")


Answers:
author: Ron Levy
body: Hello everyone, happy to share that this issue should now be resolved. If you're still experiencing this in 1-2 days from now please let us know. Thanks for all your patience and for pointing this out to us!


author: Eduard Shvedai
body: Hi, we're working on a fix that will be released in a couple of weeks. Meanwhile, you could try clearing localStorage cache. Please let us know if it doesn't help.

comments: author: Zach Malguitou
body: clearing cache didn't help in my case


author: Grace Ho
body: Hi, have cleared cache and the summary is now appearing

![2022-04-13 11_15_17-List - Ops Tech 2022 - Stitch - JIRA.png](https://community.atlassian.com/t5/image/serverpage/image-id/192693i4F0C97877F664EE4/image-size/large?v=v2&px=999 "2022-04-13 11_15_17-List - Ops Tech 2022 - Stitch - JIRA.png")


author: Ron Levy
body: [@Gabriel Leake](/t5/user/viewprofilepage/user-id/4276789) [@Naruechit _Aor_ Nantajan](/t5/user/viewprofilepage/user-id/4866452) thanks for pointing this out, the team is looking into this now!


author: Ron Levy
body: Hi Emily, would you please mind trying again on a new team-managed project and if it doesn't work sending me the details of your project directly so that we can look into it? I've just tried it on a new TMP and it worked for me.

Thanks and sorry for the hassle!

Ron


author: John Funk
body: Hi Emily,

If you go to the board, do you see the issues there and the Summary information?

comments: author: Emily Burke
body: I do! thats why I found it so odd when only the List feature was problematic.

One thing to note, I just tried creating a new project and chose to make it a company managed based one, instead of a team-managed project (which that previous one was), and suddenly this wasnt an issue. I wonder if thats a factor?


author: John Funk
body: It could be. So you create a Team-managed Jira Work Management project - correct? And you could not see data in the List function for that project - correct?

I need to give that a try in my instance and this is new functionality for JWM. :-)


author: Naruechit _Aor_ Nantajan
body: Hello, is there an update on this problem? I've run into the same issue but i would prefer to keep using a Team-managed Jira Work Management project rather than a Company managed ones.

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/192124i79ACC62971532358/image-size/large?v=v2&px=999 "Screenshot_1.png")


author: Grace Ho
body: I would also like to have the option to keep using a team-manage project . Having the ability to view the summary would be really helpful


author: Gabriel Leake
body: I'm also experiencing this and would like to be able to use team managed projects.


author: Zach Malguitou
body: +1 same issue


author: Claudio Menegusso
body: Same here. Doesn't work for me neither.


author: Ron Levy
body: Hi everyone, a fix is coming soon! In the meantime please see the above suggestion to clear cache which should solve this temporarily.


Tags: cloud