youngmon/atlassian-qna huggingface dataset:
How traumatic will it be for us to change from Documentation theme to the default Global ?
Asked by Gail Moser:


Answers:
author: MK
body: migrate only you personal space, you can check it yourself there.

we got \~300 active user and not much of crying  
only a few spaceadmins couldnt find the new position of "Space tools"\^\^

comments: author: Thomas Schlegel
body: same here. I thought, there will a big problem with my 1500 users changing from Documentation theme to the new default, but nope - a few questions, that's all.

Far from it, most people like the new design more than the old one.
Tabs have stopped working in Macro Toolbox
Asked by Liam Hislop:

I installed the trial for Macro Toolbox about a week ago. I have been using it well, but it suddenly stopped working today giving me the error: Unfortunately there was an error loading the Tabs Control macro. If your page has restricted access, [ensure the "Macro Toolbox for Cloud" user has permission to view](https://bitbucket.org/addonengine/macro-toolbox-for-cloud/wiki/Granting_access) and then try refreshing the page.

The page is unrestricted and everyone on the server can access. When I edit-\> preview the page, it shows the default Tab1, Tab2, Tab3. It is like the plug-in has stopped working altogether.


Answers:
author: Liam Hislop
body: No, they are not. I deleted everything I had in the tab control, and created a blank one on the same page, and I get the same error message.

I then created a new, blank page, with just the tab control , and I get the same error message as well.

comments: author: Tim
body: Can you try disabling the add-on and enabling it again? Sometimes that has fixed issues regarding permissions for the add-on user.


author: Liam Hislop
body: Hey Tim, That seems to have fixed the problem!

Thank you


author: Tim
body: No worries, glad to hear it resolved the issue.


author: Tim
body: Hi Liam,

We're currently investigating what may have caused the issue as another customer we've had for over 6 months reported an issue as well today, although it's working again for them now. We haven't seen any issues like this since we launched the add-on.

Are the tabs working for you right now?


Tags: cloud

confluence-cloud
How do I upload files to a page
Asked by Gail Moser:


Answers:
author: Nic Brough -Adaptavist-
body: Click attachments, use the options on the editor's menu bar to insert them, or even just drag and drop them on to the page while editing!


author: Rodney Hughes
body: When all else fails, read the User documentation:

<https://confluence.atlassian.com/doc/upload-files-139513.html>
What are the options for including external files in a Confluence Cloud page?
Asked by Rich Hansen:

Confluence Cloud has a storage size limit of something like 25GB. This is too small to embed every document we'd like to share within Confluence. There are many external file storage options available, but how can you include such external content in a Confluence Cloud page? What is the best stack with the current available options?


Answers:
author: James Dellow
body: Exactly what kind of files are you sharing and are they for internal access only or with external users?

However, in general terms you have a few options:

1. Bump up to a tier with 500+ users, so you can access 50GB of storage
2. Combine Confluence with Google G Suite (aka Google Apps) - integrate with single sign-on and file linking to Google Drive - there are free add-ons: [Confluence Google Drive](https://marketplace.atlassian.com/plugins/confluence-google-drive/cloud/overview) and [Google Drive Connector](https://marketplace.atlassian.com/plugins/com.mxgraph.confluence.plugins.driveconnector/cloud/overview)
3. Subscribe to the [Filestack for Confluence](https://marketplace.atlassian.com/plugins/com.inkfilepicker.plugin.confluence.filepicker/cloud/overview) add-on: "Connect \& sync your Dropbox, Box, Google Drive, SkyDrive, GMail attachments \& files from 15 other cloud storage sources" if you want more choice
4. Create your own add-on to support a custom content type that stores files externally in a way that suits you

Of course, there will be some trade offs with each approach.

You might also want to subscribe to something like [Cloudo Connect for Confluence](https://marketplace.atlassian.com/plugins/co.cloudo.confluence.connect/cloud/overview) to improve the search experience.


Tags: cloud

confluence-cloud
Empty page after copy
Asked by Volker Wend:

Hi, we have a problem after copying a page in confluence. The new page body is empty. This happens for all copy operations with different browsers. We can't see any logfile entries.

What can we do? Our Confluence Version is 5.9.8.

Thanks  
Volker


Answers:
author: MK
body: ps. dont forget to set it back to "Producation" after your done\^\^


author: MK
body: Hi Volker, do you have a test-instance? can you try to disable all plugins over the UPM (safe mode)?

as i too dont know which loggin you have to set high, i would go for "Log4j Logging" and set it to "Diagnostic", a grep for "copypage" should do the rest.

**pleas be aware that it could cause high load and will "spam" alot into your logfile.**

Regards


author: Volker Wend
body: Hi, I have enough rights (sysadmin). The error occurs also when I create a new empty Page. I can only set the title, no body text. When I save and edit the page, I can work as usual. We have some Plugins installed. For what modul should I enable the logging?

Volker


author: MK
body: change the loglvl  
<https://confluence.atlassian.com/doc/configuring-logging-181535215.html>

do you have enough rights?  
what about customlayouts, macros or plugins?


Tags: confluence-administration
Forms - Can user modify their submission?
Asked by Nicolas Casel:

After user has sent their submission through a [Form](https://www.adaptavist.com/doco/display/F4C/Forms+for+Confluence), is there a way to allow them to modify their submission?

Thus, they would not need to create another submission in case of wrong data.

Thank you,


Answers:
author: Rafael Franco
body: Hi Nicolas,

My name is Rafael Franco and I'm the Tech Lead of the Product Team here at Adaptavist. Thanks for your interest in Forms for Confluence.

Unfortunately, once it's submitted you can't modify your submission. This is to avoid users in polls changing their submission later on. As you mentioned, they can just submit again and ask the space admin or the confluence admin to delete their entry. With this process you guarantee that the submissions are valid.

Regards,

Rafael

comments: author: Nicolas Casel
body: Thanks for your prompt feedback.


Tags: confluence-administration

forms
I am exporting the document into PDF. In PDF the images are getting shrunk.The image upoaded are in the original form.
Asked by jainil trivedi:

image1.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-am-exporting-the-document-into-PDF-In-PDF-the-images-are/qaq-p/43430?attachment-id=7411){#link_1185f7149703e2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/7365/1/image1.png){#display_1185f7149703e2_0}


Answers:
author: Rob Woodgate
body: Hi jainil,

There are multiple known/reported issues with images in exported PDFs not resizing properly.

The following 2 questions include answers that might help you (spoiler: you can amend the PDF export CSS to deal with image sizing):

<https://answers.atlassian.com/questions/43761>

<https://answers.atlassian.com/questions/11458388>
We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through.
Asked by Lipka Tam?s:

We wanted to migrate to JIRA users into the Confulence, but the avatar reason they did not go through. What could be the problem? On the server the /var/atlassian/application-data/jira/data/avatars library is avaible and read/write status. Please help me somebody!

```
Specifies: the user migration was successful, but have no avatar
```


Answers:
author: MK
body: already tried a reindex?

we had problems showing avatars cuz of corrupted indexs:  
<https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-110035351.html>


author: Lipka Tam?s
body: The reindex succeed but did not help on

avatars. JIRA is the user server based on internal directory.


author: MK
body: the redindex failed or it didnt help?

your using the internal directory from JIRA and got a userauth. over confluence, did i understand you right?


author: Lipka Tam?s
body: Hi! We did it, but failed! I think, we need another solution.

```
What's wrong yet?
```


author: Lipka Tam?s
body: Hi! We did it, but failed! I think, we need another solution.

We don't have got AD or LDAP, in JIRA we upload the user.

```
This should be migrated in Confluence - they made it - but without avatars.
```

```
What could be the problem?
```


author: Lipka Tam?s
body: Thank you, we will try it!


author: Alex Suslin
body: [Michael Krause](https://answers.atlassian.com/questions/users?username=557058%7Ce3fe628d-7d91-4255-911c-7f057e6eadb0) is right, delete confluence cache and rebuild the indexes. (restart confluence)


author: Lipka Tam?s
body: ```
Specifies: the user migration was successful, but have no avatar
```


author: Alex Suslin
body: Have you setup JIRA as a primary source of users and setup new User Directory in Confluence? Are you using Active Directory or any other LDAP?

How have you migrated users?


Tags: confluence-administration
Can I see an RSS feed about my watches instead of an email?
Asked by Ben Creasy:

Looking at <https://confluence.atlassian.com/confcloud/watch-pages-spaces-and-blogs-724765353.html> and right next to it is <https://confluence.atlassian.com/confcloud/subscribe-to-rss-feeds-within-confluence-724765360.html> and yet I can't seem to figure out how to generate an RSS feed of my watched pages?

Seems like <https://jira.atlassian.com/browse/CONF-5649> would help with this.


Answers:
author: Rob Woodgate
body: Hi Ben,

There's no way to build a feed that just returns pages you watch, and no RSS add-ons in the Atlassian Marketplace that'll allow you to do this.

If you look at the [hints section](https://confluence.atlassian.com/confcloud/the-rss-feed-builder-724765362.html#TheRSSFeedBuilder-hint) of their [RSS Feed Builder](https://confluence.atlassian.com/confcloud/the-rss-feed-builder-724765362.html) page, it suggests using personal labels for pages you want to "watch".

However, Atlassian deprecated the personal labels in [version 4.1](https://confluence.atlassian.com/doc/confluence-4-1-upgrade-notes-264705286.html#Confluence4.1UpgradeNotes-Personallabelsdeprecated), released 5 years ago, so I'm not sure how up to date that page is..... But the principle is still the same - if there are specific pages you want to watch then the best way is to add a label to them and build your feed against that label.

comments: author: Ben Creasy
body: Thanks. I guess continuing to use the deprecated feature will pressure them to come up with a viable alternative, eh?

I wonder if I can put a personal label on a page like <https://confluence.atlassian.com/cloud/what-s-new-686863216.html>? It doesn't seem like it.


author: Andrew Springman
body: Any update to this? What alternatives have come about since 2016?  

Notifications can now be sent to HipChat (or so I read). Anything else?  

I'd really like to be able to have the home page show activity on things I'm watching and my network (people I'm following) instead of all activity on Confluence.


Tags: cloud

confluence-cloud

rss
How to export a page with only selected child pages to PDF.
Asked by jeremydpowell:

In**Space tools** \> **Content Tools,** when a page is selected for export, all its child pages are selected. However, when certain child pages are then deselected, they still appear in the output. Is this a bug? How can you get the parent page with only certain sub-pages?


Answers:
author: Marcel Woschek
body: The Plugin [Scroll PDF Exporter](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-pdf/server/overview) provides the functionality to export a page and it's child pages **that have defined labels.**

This wouldn't be just a good workaround, but also a major upgrade to the default pdf exporter. This plugin really provides a lot of functionallities!


author: Rob Woodgate
body: Hi Jeremy,

I won't say this is a known issue as such (although it might be, I just didn't find an exact match at jira.atlassian.com), but this and its comments should give you a flavour of the current frustration with the limitations and problems of exporting individual pages: <https://jira.atlassian.com/browse/CONF-22012>

There are a couple of suggested solutions including an add-on in the comments, and you might find additional add-ons to help with this in the Atlassian Marketplace.


Tags: cloud

confluence-cloud
Will the newly created user inherit the Activity (e.g. https://confluence.company.com/display/~jd01)
Asked by Omar Mex:

*This question is in reference to Atlassian Documentation: [How To Rename the User:](https://confluence.atlassian.com/pages/viewpage.action?pageId=740001947)*

Ask your question here...


Answers:
author: Rob Woodgate
body: Hi Omar,

Yes, when you create a new user in this scenario then the new user's account will be associated with the content and activity of the old account.


Tags: confluence-administration

documentation
Using MathTool in Velocity script (Pocket Query)?
Asked by Craig Day:

I am trying to round some values in my SQL query result and table. Is it possible to use the MathTool in the pocketQuery template? I can't seem to get it to work.


Answers:
author: Felix Grund (Scandio)
body: Hi Nick!

Sorry, I didn't get back to you here. Since PQ 2.2.0 the MathTool is available in PQ templates as $math.

Note that PocketQuery 3.0 will be released soon with breaking new features. Note also that PQ will become a paid plugin with 3.0. As a past PQ user you will be eligible for a 50% voucher:  
<https://www.scandio.de/blog/en/2017/01/please-welcome-pocketquery-3-0-for-confluence>

It would be nice if you accepted this answer if it solves the issue. Thanks for your support!

Best, Felix

comments: author: Craig Day
body: Hi Felix,

I just excitedly updated to SQ 2.2.0 and unfortunatley it wiped out all of our existing database connections, templates, queries, ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Is this a known issue? I was updating from 2.1.1.

We are on 5.10.6


author: Felix Grund (Scandio)
body: Ouch! Confluence 5.10.6 has a bug that prevents PQ to work:

<https://jira.atlassian.com/browse/CONF-43832>

It's a serious bug because of which Atlassian fast released the following version 5.10.7 at the time where the bug is solved.

The only PocketQuery version that contains a patch for 5.10.6 is your old one 2.1.1. So you'll have to rollback to that version (uninstall/install) until you can update your Confluence.

Fear not: no data is lost!


author: Felix Grund (Scandio)
body: Hi Nick!

Good point, it's currently not available in PocketQuery template. Thank you for the hint. We will make the $math available in the next versions. Please have some patience.

Best, Felix (Scandio)

comments: author: Craig Day
body: Ah, great! That would be pretty cool if we could utilize MathTool!!


Tags: pocketquery
Confluence macro to query HipChat?
Asked by Sean Mahnken:

I know that updates to Confluence can result in notifications in HipChat. I'd like to go the other direction.

I'd like a Confluence macro that will display the most recent posts to a given HipChat room. Does such a thing exist already?

If it makes a difference, we're running Confluence Server and HipChat Server.


Answers:
author: crivers
body: Hi Sean - I don't believe any integration exists that allows Confluence to display recent posts from a HipChat room. The only behaviors currently supported by the official HipChat \<-\> Confluence integration are the ones listed on <https://confluence.atlassian.com/doc/use-hipchat-and-confluence-together-678561679.html> (mostly around posting space updates like you mention and seeing online presence in Confluence)

comments: author: Sean Mahnken
body: Thanks, Christopher.


Tags: hipchat
Is there a way to host lessons with progress tracking on Confluence?
Asked by Andrew Kiser:

My company hosts lessons on a Wordpress site that our clients can go register and go through and it provides a progress tracker of how far into a lesson they have gone. Is there a way to do something like this on Confluence for our clients that can only be accessed by those we grant that permission too?


Answers:
author: Alice
body: I would definitely use something like this too. I don't know of any existing solutions but would love to know about one if someone else does!


author: Rob Woodgate
body: You might want to try the [Gilly](https://marketplace.atlassian.com/plugins/com.edubrite.confluence.plugins.gilly/cloud/overview) or [Connector for Learndot](https://marketplace.atlassian.com/plugins/com.servicerocket.confluence.plugin.learndot/server/overview) add-ons.

Both do what you want, both are free, and both have 5 stars in the [Atlassian Marketplace](https://marketplace.atlassian.com/search?q=training).

comments: author: Andrew Kiser
body: Perfect, these look great. However, would we need to pay additional user license fees for each person we want to grant password access to these courses? (using Confluence Cloud)


author: Rob Woodgate
body: Hi Andrew,

If you want to be able to track individual users then yes, you'll have to give them individual accounts. However, [the licensing goes up in tiers](https://www.atlassian.com/software/confluence/pricing?tab=cloud), so you won't have to pay extra every time a individual account is added, just when you you go to the next tier.


author: Andrew Kiser
body: It's a wordpress plugin called LearnDasb I believe. At the end of each section the user can mark it as 'completed' so it's manual.


author: James Dellow
body: @Andrew Kiser how exactly does the progress tracker in your Wordpress work - is it automatic or does the user need to acknowledge progress in some way? If this is an off-the-shelf Wordpress plugin, can you link to it?


Tags: cloud

confluence-cloud
Migrate Jira & Confluence data/content
Asked by Matthew Devlin:

We would like to move all the data \& content from our supplier's self-hosted JIRA \& Confluence project into our own cloud Jira/Confluence at the end of a project.

Is there documentation/guidance on moving content \& data between instances? Export and import?

Thanks for the help.


Answers:
author: RPandyaram
body: Hi Mathew,

Link as follows: <https://confluence.atlassian.com/jirakb/migrating-from-jira-server-to-jira-cloud-779160826.html>

comments: author: Matthew Devlin
body: Thanks for the link. That looks like the entire JIRA server - we would only want our specific project (and Confluence space) migrating from the supplier's instance.


author: RPandyaram
body: Then it is better to import data with CSV as project import is not available for cloud.

<https://confluence.atlassian.com/jirakb/how-to-prepare-a-database-export-for-a-csv-import-from-a-jira-server-application-to-a-jira-cloud-application-779160698.html>


Tags: cloud

confluence-cloud

export

import

jira

migration
Keep server.xml with Confluence Installer or stop autostart
Asked by MK:

Is there a way to keep the configured server.xml in confluence after an upgrade or to stop the autostart?

background:  
after upgrading confluence with the installer, it always resets the context path and that corrupts the confluence index...   
we already spent an hour figuring out what the problem was...

Regards  
annoyed Admin


Answers:
author: MK
body: is there maybe some kind of systemvariable i dont know of to pass the context path to the installer?


Tags: confluence-administration
How do i get "excerpt include" content searchable
Asked by verwooks:

I have several pages that has excerpted content from pages from another space, and this space status can be "current" or "archived" it doesn't matter. I've tried rebuilding content index as well to be sure.

Im not able to get any search results from words that are inside at page with macro excerpt include.

This happens with instantsearch pluging, and without the plugin.

How can i solve this?


Answers:
author: Volker Weinreich
body: Hi,

I dont' know, if I'm too late, but you can use a cache macro to make the reused content searchable. The approach is described on this page: <https://ffeathers.wordpress.com/2011/05/15/making-the-include-macros-content-appear-the-confluence-search-results/>

It works..., but unfortunately not for us, because we use a versioning plugin, which only allows the usage of the include+macro. And this macro is not compatible with the cache-macro.

Greetings,

Volker


author: Rob Woodgate
body: Hi Atle,

The search engine indexes can't index the content of a macro, if that macro content is generated at runtime.

The **Excerpt Include** macro pulls in data from \[whatever **Excerpt** macro you've told it to\] when the page is rendered (i.e. opened by a user). So there is no way for the content of that macro to be indexed.

If the page that contains the **Excerpt** macro is in a current space (i.e. it's NOT in an archived space) then the content of the **Excerpt** macro should be indexed because it's static data.


Tags: confluence-administration
Migrate from TestDB to productive DB
Asked by Holger D?hne:

```
Connect to the embedded H2 database using DB VisualizerDBVisualizer is just one database administration tool. You can use any administration tool that supports embedded H2 databases. The steps will be similar.    Shut down Confluence.    Back up your &lt;confluence-home&gt;/database directory.    Launch DBVisualizer.    Choose Create new database connection and follow the prompts to set up the connection.     The information you'll need is:        Database driver: H2 embedded         Database Userid: sa        Database password: leave this field blank        Database filename:&lt;confluence-home&gt;/database/h2db        (Warnung) leave off the .h2.db file extension.    Connect to the database.
```

Al this i made but the message:

"Confluence is using the H2 embedded database. You should migrate to a supported database to ensure your data is safe."

is still coming.

How to migrate now?


Answers:
author: Nic Brough -Adaptavist-
body: There appears to be two totally unrelated things here.

1. Some stuff about connecting to the database with a tool for direct reading, but with no actual question about it
2. Migrating to a supported database for production - see <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>
how to login on confluence to see https://confluence.int.net.nokia.com/display
Asked by Deroche:


Answers:
author: Rob Woodgate
body: Hi Philippe,

That address is for a server version of Confluence, and times out when you try to connect to it. You need to contact someone at nokia.com for support on this issue.


author: Deroche
body: Hello Rob,

Thanks for your answer. I'll do it iternally.