After installing Bamboo, I get java.lang.NullPointerException
Asked by Gabriel Henton:

java.lang.NullPointerException at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:103) at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:99) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.renderNoCache(BambooFreemarkerManagerSoyHelpers.java:107) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:94) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:81) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:805) at freemarker.ext.beans.OverloadedMethodModel.exec(OverloadedMethodModel.java:105) at freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:104) at freemarker.core.Expression.getAsTemplateModel(Expression.java:89) at freemarker.core.Expression.getStringValue(Expression.java:93) at freemarker.core.DollarVariable.accept(DollarVariable.java:76) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.MixedContent.accept(MixedContent.java:92) at freemarker.core.Environment.visit(Environment.java:210) at freemarker.core.Environment.process(Environment.java:190) at freemarker.template.Template.process(Template.java:289) at freemarker.template.Template.process(Template.java:243) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.applyDecorator(FreemarkerRequestDispatcherPageFilter.java:136) at org.apache.struts2.sitemesh.TemplatePageFilter.applyDecorator(TemplatePageFilter.java:116) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.access$000(FreemarkerRequestDispatcherPageFilter.java:46) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter$BambooSitemeshDecorator.render(FreemarkerRequestDispatcherPageFilter.java:260) at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:84) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.SessionCreationForAnonymousUserFilter.doFilter(SessionCreationForAnonymousUserFilter.java:60) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.ww2.StrutsPrepareFilter$1.doFilter(StrutsPrepareFilter.java:79) at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:91) at com.atlassian.bamboo.ww2.StrutsPrepareFilter.handleRequest(StrutsPrepareFilter.java:50) at com.atlassian.bamboo.ww2.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:39) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.BambooProfilingFilter.doFilter(BambooProfilingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.AccessLogFilter.doFilter(AccessLogFilter.java:119) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.BambooAcegiProxyFilter.doFilter(BambooAcegiProxyFilter.java:22) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.LicenseFilter.doFilter(LicenseFilter.java:73) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:157) at com.atlassian.seraph.filter.BambooLoginFilter.doFilter(BambooLoginFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.persistence.BambooSessionInViewFilter.doFilterInternal(BambooSessionInViewFilter.java:29) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.CompressingFilter.doFilter(CompressingFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.bamboo.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:27) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:71) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:96) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1008) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

**Please request a 30-day [Bamboo evaluation license](http://www.atlassian.com/ex/generatelicense.jspa?product=bamboo&version=5.3&build=4101&edition=&sid=&ref=prod) online today.**

[Continuous integration](http://www.atlassian.com/software/bamboo/) powered by [Atlassian Bamboo](http://www.atlassian.com/software/bamboo/) version 5.3 build 4101 - java.lang.NullPointerException at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:103) at com.atlassian.bamboo.ww2.BambooFreemarkerManager$1.get(BambooFreemarkerManager.java:99) at com.google.common.base.Suppliers$MemoizingSupplier.get(Suppliers.java:109) a


Answers:
author: somethingblue
body: Hi Gabriel,

Hopefully you've got this sorted by now, however, if not there is a knowledge base article that references the error you're running into titled [Incompatible JDK causing stack dump on Windows](https://confluence.atlassian.com/bamkb/incompatible-jdk-causing-stack-dump-on-windows-596771414.html). The issue is related to the the JDK being used:

Java version "1.8.0" is in use, which is not supported: [Bamboo Supported Platforms](https://confluence.atlassian.com/display/BAMBOO043/Supported+platforms), andJAVA_HOME variable is not configured correctly.

In order to fix the issue:

1. Stop Bamboo completely
2. Download and install a compatible SE Development Kit (JDK) from the [Oracle website](http://www.oracle.com/technetwork/java/javase/downloads/index.html)
3. Set the **JAVA_HOME** environment variable to point to the root directory of the JDK
4. Re-start to make the changes effective
5. Start Bamboo again

Try the above steps and let us know if you're good to go afterwards. Once you restart Bamboo if you are still unable to start it up and see errors post the errors and we'll go from there.

Cheers,

Branden

comments: author: Gabriel Henton
body: Thanks. If I remember correctly, 1.7 worked for me.


Tags: bamboo