youngmon/atlassian-qna huggingface dataset:
Is it possible to have a file attached to multiple pages?
Asked by Chris Gall:

I have a Microsoft Visio file that has all the standard designs used in our engineering group. I am creating a space that breaks out the information in that one file into many pages to explain the details. I would like all the pages to point back to that one file so that, if the file needs updating, it only needs to be done to that one file. Is this possible?

Thanks,

Chris


Answers:
author: Nicolai Sibler
body: Hi Chris,

yes, that's possible. First attach your file to a page of your choice. On all the other pages, press Ctrl+M (or the icon) while in edit mode. Search for the file in the dialogue and insert it. Note that the file on your other pages is displayed, but not attached.

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/51947i182B0E5365CF0256/image-size/large?v=v2&px=999 "grafik.png")

comments: author: Tiago Massochin
body: Hi Nicolai,

Crtl+M doesn't make anything for me (and I'm not sure about each icon you are talking about).

Can you help me out with that?


author: Nicolai Sibler
body: Hi [@Tiago Massochin](/t5/user/viewprofilepage/user-id/4643301) , welcome to the community :)

It's been a while since I posted this and I don't remember if the original question was tagged with *cloud* back then. However, I have knowledge and experience in the server versions only. So my above solution is for Confluence Server. Find a screenshot of the very icon below:

![file icon.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/179408i4B1ADDFC496C502E/image-size/large?v=v2&px=999 "file icon.jpg")

If you don't recognize the icon you're probably on Confluence Cloud, please research the topic in Atlassian's documentation starting from <https://support.atlassian.com/confluence-cloud/docs/upload-a-file/>

Kind regards,

Nicolai


Tags: cloud

confluence-cloud
How to store data entered in the HTML Macro
Asked by Stefan Mueller:

Hello,  
I create a simple HTML, JS code, embedded via the HTML Macro.  
The user is supposed to enter some data, what works like charm.

How can I store this data server-side to ensure that is available the next time, the user opens this space.

thank you

Stefan


Answers:
author: Stephen Sifers
body: Hello Stefan,

Your question is a great question and it points to how versatile Confluence is capable of being. Within the HTML macro itself, you will need to use PHP within there to make API calls to endpoints to ingest the inserted data. There are multiple guides that will walk you through on how to use PHP and a REST API together. A great and detailed guide may be found at [How To Create A Simple REST API in PHP? Step By Step Guide!](https://www.codeofaninja.com/2017/02/create-simple-rest-api-in-php.html)

Along with this, there is a guide on how to use PHP within Confluence using the HTML macro. That guide may be found at [How to use PHP inside Confluence pages](https://confluence.atlassian.com/confkb/how-to-use-php-inside-confluence-pages-317197666.html).

I hope this proves helpful and you're able to start ingesting some of your user content via the REST API.

Regards,  
Stephen Sifers

comments: author: Stefan Mueller
body: Hoi Stephen,

thanks for pointing me in the PHP direction but that requires not little work(around) to get it done. Isn't there any possibility to make use of Confluence's APIs?


author: Stephen Sifers
body: Hello Stefan,

HTML by itself does not directly work with REST API POST/PUT calls due to the requirements of authentication. With this said, you will need to use something such as PHP to allow for triggers which then authenticate and make the authenticated REST API calls to Confluence (Or any other service you want to update).

Another alternative would be to use Javascript, but the entry point for PHP is simpler than Javascript. Mainly due to simplified working examples of how to make REST API calls with PHP readily available.

Regards,  
Stephen Sifers


author: Stefan Mueller
body: I agree that PHP could be simpler in the long term but JS can be inlcuded easily, PHP needs an extra server.


author: Roberta Bortolotti
body: Hi,

This is good information, but do we need to have PHP installed in the Confluence Server? It seems that with JS we might not need to install anything extra in the server itself. Please let me know if I am incorrect here.

Thank you,

Roberta


Tags: atl-adm

confluence-server

data

html

macro

server

user-macro
Support Level Question
Asked by Mike Bell:

Hi All:

From my (SEN) Support Entitlement Number how can I determine which level of Support I have?

Community Support

Select Support

Priority Support for Cloud

Priority Support for Server

Premier Support

MyAtlassian Licenses page shows the SEN, but it does not show Support Level.

Thanks,

Mike


Answers:
author: Daniel Eads
body: Hey Mike!

I've checked your license to confirm that you have Select Support. Priority Support for Server and Premier Support both have separate SENs that you would see in [my.atlassian.com](https://my.atlassian.com) if you are listed as a contact for those support offerings. Just to double check for your specific case, I also confirmed that there wasn't a separate priority/premier license for your organization that you just hadn't been added as a contact on.

Cheers,  
Daniel \| Atlassian Support


Tags: atl-ca
Is there any out of the box reporting for Confluence or a free add on that does Confluence Reporting
Asked by Abe_Roba:

Is there any out of the box reporting for Confluence or a free add on that does Confluence Reporting and Metrics? We are trying to report on changes to pages, updates, etc.


Answers:
author: Diego
body: Hello there!

Currently Confluence server has some basic reporting capabilities. You can check our documentation on that here:

**[Viewing Site Statistics](https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html)**

Confluence can out-of-the-box report on these statistics:
> 1. Viewing
> 2. Editing
> 3. Most popular spaces
> 4. Most active spaces
> 5. Most active users

You can also use the Google Analytics plugin within Confluence. Other than that, we can reach out to third-party vendors for more in-depth analytics. Here we have an in-depth article on how to extract more information from Connie!

**[How do I get more statistics from Confluence?](https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html)**

Looking forward to your reply!


Tags: atlassian-marketplace

confluence-server

server
Update on labels in Confluence
Asked by Mikhail Fishman:

Hello all,

For well over a week now Confluence has not been auto-completing labels, and will also not allow me to user enter labels for macros such as the page properties report.

Most of the reports that we use are page property reports and this is becoming a large issue, does anyone have an update on when this should be fixed or any work around?

Thanks


Answers:
author: JP _AC Bielefeld Leader_
body: Cloud or Server?

comments: author: Mikhail Fishman
body: Cloud
Issue: As a confluence space admin I can see restricted pages but cannot remove the restriction.
Asked by Leo:

I am a site admin and confluence space admin. I have been sent a confluence URL by a user who does not have permission to view the page. I get the same message when using the link. I can see a list of restricted pages (although the original URL sent to me does not appear to be listed) but I cannot remove the restrictions on the pages - I don't have permissions. The original Admin has long since left the organisation.

Any ideas on how I can resolve this?

Regards,

Leo


Answers:
author: Thomas Schlegel
body: Hi [@Leo](/t5/user/viewprofilepage/user-id/2085510) ,

as space administrator, you should see the restricted pages using the following url:

https://\<your-confluence\>.atlassian.net/wiki/pages/listpermissionpages.action?key=\<your-space-key\>

There you should be able to remove the restriction.

comments: author: Leo
body: Hi [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) yes that has helped. I had found the page before but I think it takes a little time for the restrictions to be removed. I have removed restrictions on a couple of files and it has worked.

The URL sent to me by the user is not listed there and I still cannot access it. The URL suggests I am in the right space, but I am double checking details......

Thanks,

Leo


author: Thomas Schlegel
body: You're welcome, [@Leo](/t5/user/viewprofilepage/user-id/2085510)

If you think your question is answered, please accept the answer. Other user with similar questions can find answers more easy if they are accepted.

Thank you


Tags: cloud

confluence-cloud
Microsoft WAP + ADFS and SSO for confluence
Asked by tedy bearz:

Hello all,

I have a mind boggling issue and want to see if anyone can help with this.

We have an implementation using MS 2012 web application proxy and ADFS for user to access confluence from outside of our network. The WAP and ADFS are configured and work fine for other services (sharepoint). We just stood up confluence 6.13 and enabled Kantega for SSO and ADFS for IDP. We configured our WAP and ADFS and publish the site but after user authenticate with the WAP they just get a http 500 error. internally our user can access the site directly without WAP so we know confluence is working. we are having a hard time trying to find the right logs on confluence to diagnose. We do have paid support but emailing response has not help at all. thank you in advance if you can shed some light for troubleshooting this issue.


Answers:
author: Jon Espen Ingvaldsen Kantega SSO
body: Hi [@tedy bearz](/t5/user/viewprofilepage/user-id/3008623) .  

The common log files to investigate here are found in \<CONFLUENCE_HOME\>\\logs\\.  

I would start to investigate the 500 error in the **atlassian-confluence.log** file.  

We at Kantega SSO are happy to help you out here and we can arrange a video-meeting to trouble shoot this together over shared screens. Please book a meeting with us here: <https://kantega-sso.com/support/>

<br />

Regards,  
Jon Espen  
[Kantega SSO](https://kantega-sso.com/)
Does Confluence server app support Android Tablet?
Asked by eapen eapen:

i am looking to use the confluence server in Android tablet


Answers:
author: Diego
body: Hello there!

Yes, Confluence is supported on Android devices. Both Cloud and Server have apps for iOS and Android:

**[Confluence - Mobile App](https://www.atlassian.com/software/confluence/mobile-app)**

Also, there is a little more information about both Confluence Server and Cloud mobile version:

**[Confluence Server - Mobile](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html)**

[**Confluence Cloud - Mobile**](https://confluence.atlassian.com/confcloud/get-the-confluence-cloud-mobile-app-724764728.html)

Also, you should be able to access Confluence on a "view only" mode via your mobile browser as well.

Hope this helps!
Is there a way to create a report from the information that is populated into the calendar?
Asked by Ryan Mulcahy:

I want to track day/time of failures on the calendar and then be able to create a report at the end of each month. Is this possible?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Ryan,

What calendar do you use? Team Calendars or another?

comments: author: Ryan Mulcahy
body: Hello Andrey,

We are not using any calendar currently. Our goal is to use a calendar format to keep track of failures. Then if possible be able to run a report at the end of each month using the data tracked on the calendar.


author: Andrey Khaneev _StiltSoft_
body: It is possible, I think. Lets imagine you track failures data in the table format:

* Column with date/time
* Other columns with some data.

The table is placed within [Pivot Table](https://docs.stiltsoft.com/display/public/TableFilter/How+to+use+Pivot+table+macro#HowtousePivottablemacro-AggregatingDataagainstTimePeriods) macro that aggregates data against months. You can count number of failures occurred each month, or sum of some data, for example.

Also can build a [chart](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro?src=contextnavpagetreemode) on the basis of the pivot table. Those macros a part of [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

There are many things can be done actually. How the report should look like?
Confluence with Tomcat 6 web server on windows got security issue
Asked by Jonatan Bouillon:

I have a confluence server on windows with version 5.3.4 and I realize this week that it works with Tomcat 6.0.X.

And Tomcat 6.0.X got an security issue and it's not supported by confluence. We got hack this week.

I can see that the last version of tomcat 7, 8, 9 got the fix for the sercurity issue but there is no update for version 6.

* Fix for CVE-2019-0232, an RCE vulnerability on Windows

I know that this version of confluence is deprecated and I should upgrade but i'm wondering if there is an alternative to using tomcat with confluence or I really need to upgrade?


Answers:
author: JP _AC Bielefeld Leader_
body: You need to upgrade, sorry!

comments: author: Jonatan Bouillon
body: Thanks for the answer.

If I upgrade, the problem seem to be present in the new version of confluence because it's not using the last version of tomcat.

Do you know if I can upgrade tomcat separatly to get the version 9.0.19 of Apache Tomcat that fix the issue.

I know I should upgrade or go to the cloud anyway because my version is deprecate.


author: Daniel Eads
body: Hi Jonatan,

We don't recommend trying to upgrade Tomcat separately from Confluence. While the most recent Confluence release (6.15.2) bundles Tomcat 9.0.12, the default setup of Tomcat that Confluence ships with is not in a state that is affected by CVE-2019-0232.

It is possible that the Tomcat setup could be affected, but only if particular features are manually enabled in the server.xml file. This would be an advanced and deliberate change an administrator would need to do. The default setup we provide is not affected under the details of the vulnerability.

Cheers,  
Daniel


Tags: atl-confsec

confluence-server

security

server

upgrade
How to show a diagram from draw.io in an expandable section?
Asked by Carola:

I have created a diagram in draw.io which is visible on a wiki page in Confluence.

However, when I create an expandable section (via macro UI Expand) and drag the diagram into this section, it is no longer visible - only a thin horizontal line is visible. The same effect occurs if I create a new diagram within the section.

The diagrams are all visible when the page is in edit mote, but as soon as I click save it is "replaced" with a horizontal line.

Am I using the wrong macro?

How do I solve the task of showing a diagram in an expandable section on a wiki page?


Answers:
author: Thomas Schlegel
body: Hi [@Carola](/t5/user/viewprofilepage/user-id/3053018) ,

I tested with the regular Expand-Macro. With that macro, everything seems fine.

comments: author: Carola
body: Thanks a lot! I jumped to conclusion thinking that macro was for text only.
I would like to disable attachments for a space.
Asked by Kaj van Leeuwen:

In my space (cloud) I would like to turn off attachment downloads. How can I do that?


Answers:
author: John Fetzik
body: I don't think you can prevent anyone from downloading an attachment that is already there. Short of deleting the attachment from Confluence.

If you don't want users to be able to upload attachments, just remove the Add Attachments Permission.

![Confluence-Attachments-001.png](https://community.atlassian.com/t5/image/serverpage/image-id/51849iBE99FB3E057EEB4A/image-size/large?v=v2&px=999 "Confluence-Attachments-001.png")

comments: author: Kaj van Leeuwen
body: Thank you John.  
Too bad for me...


Tags: cloud

confluence-cloud
Iframe JIRA Confluence
Asked by Sam Manzi:

Is there a way that i can add an Iframe to confluence BUT just showing a desired portion of the screen?


Answers:
author: Diego
body: Hello there!

Sam, you surely can. You can define some dimensions for your iFrame windows and define it as non-scrollable.

This is how I would do it:
> 1. Insert an HTML Macro in the desired page
> 2. Go grab the link to the desired page
>    1. For this example I used this: <https://confluence.atlassian.com/support/create-a-support-zip-790796819.html#CreateaSupportZip-Creatingasupportzip>
>    2. Important here is the #CreateaSupportZip-Creatingasupportzip
> 3. Insert the iFrame code in the HTML macro. Here is mine:
>    1.
>
>       |---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
>       | ``` <iframe scrolling="no" src="https://confluence.atlassian.com/support/create-a-support-zip-790796819.html#CreateaSupportZip-Creatingasupportzip" width="100%" height="950px" align="center" ></iframe> ``` |
>
> 4. Publish the page
> 5. Users will not be able to scroll the portion of the site that is being shown

The #CreateaSupportZip-Creatingasupportzip is the ID of the section that I need to show. So, this method relies on this info being available. You can get this information by selecting a title (or anything else, really) and select to "Inspect selection source". Then, you should be able if there is an ID for you to use.

I defined hard limits to my iFrame because I wanted to display that part only. If you use %, it may not show what you need to show.

But the start of the show here is the scrolling="no" parameter. This keeps users from scrolling the content being shown!

So, Sam, let us know if this helps you out!

**Reference:**

**[HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html)**

**[Creating a support zip](https://confluence.atlassian.com/support/create-a-support-zip-790796819.html#CreateaSupportZip-Creatingasupportzip)**

[**How to put an iFrame into Confluence**](https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html)

comments: author: Marcel Kleinl?tke
body: Is it possible to create an iframe of the create issue-screen of a JIRA-project to the confluence space?
Are you guys doing anything to improve the search in Confluence 6.14 and later?
Asked by Kristj?n Geir Mathiesen:

Hi folks.

The search in Confluence has always been an Achilles heel but it took a turn for the worse after changes made in Confluence 6.14. Now it does not support substring (partial) searches. I made a ticket with Atlassian and this has been confirmed.

There is a feature request about this -\> <https://jira.atlassian.com/browse/CONFSERVER-10412> Please vote on it, if you agree.

Now, are you guys doing anything in/to Confluence to mitigate this downturn?

TIA,  
KGM


Answers:
author: Kristj?n Geir Mathiesen
body: ![anyone.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/52089iAF89D246A98E45C9/image-size/large?v=v2&px=999 "anyone.JPG")


Tags: confluence-server

server
How can we define the user group that gets the Confluence access request emails?
Asked by Saskia Weigand:

Hi all,

I read lots of articles on how up to 5 people get the access request emails from Confluence if a user wants to see a page and is not allowed to. But I still don't understand which users those are ( I understand it depends on the page) and more importantly: can we change that?

Example: We have tried this with pages from different spaces in our confluence and only the person who initially created the space gets the email. Thats not very helpful if that person does not work for us anymore.

Can we change that somehow? We're using Confluence cloud.

Thanks in advance for your help!


Answers:
author: John Fetzik
body: I don't really know, but I would guess it picks users that have Admin Permission for the Space or Page. Exactly which 5 if there are more than 5 with Admin? Who knows.

comments: author: Saskia Weigand
body: We checked all possible candidates who could have received the mail and only found one (the person who created the space).


Tags: cloud

confluence-cloud
Critical Bugfix licence
Asked by Arnis V?rslavs:

I have Confluence server licence 6.8.2 without maintenance contract. CVE-2019-3396 requires immediately upgrade to fixed 6.12.3 . Question - do after upgrade my existing licence still will be valid ?


Answers:
author: Daniel Eads
body: Hey Arnis,

I've checked your license details and found that your maintenance expired before any of the patched versions we're recommending were released. You can upgrade Confluence, but it will immediately prevent you from adding new pages or making edits and tell you that you've upgraded to a version you don't have a license for.

What I'd recommend doing is renewing your support at [my.atlassian.com](https://my.atlassian.com) and installing the new Confluence licensing (you copy/paste this into the License Details page in Confluence). Your renewed license would then be good for any versions of Confluence released for the next year. Since this only takes a couple minutes to do, I would suggest doing that right now and then starting the Confluence upgrade work.

Let me know if you need any assistance!

Daniel \| Atlassian Support


Tags: atl-ca

atl-confsec

confluence-server

server
GDPR - not showing the username with @xyz
Asked by Hugo:

Hello,

is it possible, through some global configuration, to prevent the display of the username if the @ function is used?

Currently if I select [@Tom](/t5/user/viewprofilepage/user-id/82844) - the system display a list of Users with this name and also shows their username.

Thx in advance,

Michael


Answers:
author: Tom
body: Hello


author: Ismael Jimoh
body: Hi [@Hugo](/t5/user/viewprofilepage/user-id/2549436)

Unfortunately this is not possible.


Tags: confluence-server

server
Licence after upgrade confluence
Asked by anas.slim:

Hello,

I wanna try to upgrade confluence from 5.7.4 to the latest 6.x.

But my current license has expired.

Atlassian says "please update your license in Confluence before performing the upgrade"

May I do the upgrade before renew license ?

Thank you


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@anas.slim](/t5/user/viewprofilepage/user-id/3036188)   

Yes, you need to update the license in Confluence before performing the upgrade. Otherwise, the upgrade will fail. Please go to [https://my.atlassian.com](https://my.atlassian.com/) and provide the necessary Confluence details and generate the evaluation license for now. This license will be valid for 29 days and then proceed for upgrade .  

<br />

Thanks

Yoga

comments: author: anas.slim
body: Hi [@Yoga Reddy {Appfire}](/t5/user/viewprofilepage/user-id/676173)

Thanks for the quick response.

Can I be sure that upgrade will be a success and that I do not loose my data?

Otherwise, can I roll back to my previous license?

Thank you