youngmon/atlassian-qna huggingface dataset:
Fullscreen not working for youtube videos with Widget Connector plugin in Confluence
Asked by Tobbe:

HI,

I used the Widget Connector plugin to embed a Youtube in Confluence.

However, its not possible to click the fullscreen button.

You get the message "Fullscreen is unavailable".


Answers:
author: Gregory Van Den Ham
body: Which client browser(s) have you tested this against?

comments: author: Tobbe
body: Hi Gregory,

I have tested with browsers:

* Google Chrome
  * Version 60.0.3112.113 (Official Build) (64-bit) (Mac)
  * Version 60.0.3112.113 (Official Build) (64-bit) (PC)

* Safari Version 10.1.2 (12603.3.8)
* Internet Explorer 11
* Microsoft Edge
* Firefox 55.0.3 (64-bit)


author: Brandon Schaefer
body: Is there a solution to this? I also run in to the same issue using both the widget connector and the straight HTML include macro.


author: Gregory Van Den Ham
body: It appears there is a workaround on confluence server, see the user comments on: <https://jira.atlassian.com/browse/CONFSERVER-40471>


author: Brandon Schaefer
body: Thanks Gregory, the sample code from Tom in the workaround worked for me!


author: Maicon Saraiva
body: Someone found a solution for Confluence Cloud?


author: Nick Kennedy
body: It would be very useful to have a fix/workaround for Confluence Cloud.


author: weweave UG
body: Hi [@Nick Kennedy](/t5/user/viewprofilepage/user-id/3440960), you can check out our app "YouTube for Confluence" (see <https://marketplace.atlassian.com/apps/1221789/>). The app supports playing video in a fullscreen Confluence Dialog. Due to technical limitation in Confluence Cloud, the native YouTube fullscreen mode is not supported, but our app provides some workarounds to get a similar fullscreen experience.


author: yurymakarychev
body: this has to be ready out of the box. such a non-sense to pay extra money for using fullscreen view in youtube macro at extremely expensive product

im already paying about 1k$ only for confluence\&jira to atlassian every single month. it's too expensive to keep business knowledgebase on confluence already


author: Joakim Eide
body: How can a "Technical limitation" be a blocker for fullscreen youtube on your platform in 2020?  

In 6 months the feature-ticket request for a custom domain will have it's 10-year anniversary. TEN YEARS.  

Good luck on ever seeing this.
Confluence Rest API Maintaining Macros After View Conversion
Asked by codycuellar:

Hi, I built a Python module that downloads the HTML from a confluence page, modifies it, and then updates the page. Currently what I'm doing:

I first fetch the storage JSON content by doing a 'get' request using Python requests module from the following link:

```
{SERVER_URL}/rest/api/content/{PAGE_ID}?expand=body.storage
```

From there I do a post request with this JSON data to the link:

```
{SERVER_URL}/rest/api/contentbody/convert/view
```

The resulting data is standard HTML which I then modify, convert back to storage format with another post request to:

```
{SERVER_URL}/rest/api/contentbody/convert/storage
```

And from there I re-publish the page with a put request containing all the updated JSON information.

Almost everything works, and when just viewing the page normally, everything looks correct. The only problem is certain macros - although displaying correctly in view mode - are not converted correctly back to storage format, so when modifying the page in edit mode, things like info macros do not visually show in the editor. Instead of showing the actual info box, it looks like regualar bold text until I close the editor.

Is this normal behavior for the conversion? Is there a way to republish the page and keep all macros exactly as they would appear if added in the editor or should my approach be to just figure out how to modify the storage format directly without converting it to view HTML?

Here's some code snippets for reference --

Original storage content:

```
<ac:structured-macro ac:name="info" ac:schema-version="1" ac:macro-id="e5767804-bcd7-449d-a3c6-d8b56a17222e">
    <ac:rich-text-body><strong>INFO Text Here</strong>
    </ac:rich-text-body>
</ac:structured-macro>?
```

Original converted HTML view:

```
<div class="confluence-information-macro confluence-information-macro-information conf-macro output-block" data-hasbody="true" data-macro-name="info">
    <span class="aui-icon aui-icon-small aui-iconfont-info confluence-information-macro-icon"></span>
    <div class="confluence-information-macro-body"><strong>INFO Text Here</strong></div>
</div>
```

Converted back to storage:

```
<div class="confluence-information-macroconfluence-information-macro-information conf-macro output-block">
     <span class="aui-icon aui-icon-small aui-iconfont-info confluence-information-macro-icon"></span>
     <div class="confluence-information-macro-body"><strong>INFO Text Here</strong></div>
</div>
```

Any guidance would be greatly appreciated, thanks!


Answers:
author: Stephen Deutsch
body: I would say your best bet is to try to modify the storage format directly. I'm surprised that you can even change view mode back to storage, as there's nothing in the view code that allows Confluence to tell what the original macro looked like. This means that you'll never be able to get the original code from re-conversion, so changing the storage format would be the way to go.


Tags: macro

rest-api
Disable the login box pop-up when on iPhone&Safari
Asked by Jason Whitener:

<https://jira.atlassian.com/browse/CONFSERVER-43775>

I've disabled the confluence mobile plugin, but our users still see the non-functional login pop-up when using safari on their iphones.

I've been trying to simulate an iphone/safari experience in a browser that has developer tools, so I can track down how to block/disable the popup with custom code, but so far no luck. User Agent switchers, online 'iphone simulator sites', nothing seems to trigger the pop-up in a browser , except really being on an iphone.

Question: does anyone have a way to disable the broken login pop-up? None of the suggested methods in the several different 'issue' pages about this have worked for us.


Answers:
author: Jason Whitener
body: This issue is back with version 6.7.1. :(

comments: author: Shannon S
body: Jason,

I would recommend commenting on the original bug ticket as it seems other users are having the same issue lately.

I've also commented there and provided the feedback to our developers in an Atlassian-side comment.

Regards,  
Shannon


author: WEG IT Servicedesk
body: i am also having this issue, with Jira Service Desk Portal


author: Shannon S
body: Hi Jason,

That issue was resolved in Confluence 6.0.2 according to the main bug ticket:

* [CONFSERVER-43776](https://jira.atlassian.com/browse/CONFSERVER-43776)

My best recommendation would be to upgrade to that version. The other option of a workaround is to use a different browser on your phone if disabling the add-on didn't work.

In terms of troubleshooting in a browser, is Safari emulation not working for some reason? I assume you've tried that, and it doesn't replicate the pop-up for you.

However, If you don't have it turned on, you can go to **Safari \> Preferences... \> Advanced** . At the bottom, you'll see ***Show* *develop* *menu in menu bar*** . Then you'll have a **Develop** menu, and you can select **User Agent** and select how you want pages to load, including as if they were on iOS 10.

Kind Regards,  
Shannon

comments: author: Jason Whitener
body: None of the User Agent switchers I've tried have triggered the login box pop-up. Firefox has a a lot of plugins to make itself appear to be an iphone/safari, but confluence must be using more than just user agents to decide when to throw that pop-up.

I've also tried the Develop tool bar agent switcher in Safari on the destkop, and it can't trick confluence into thinking its on a iphone either.

Since upgrading is going to take some time, I figured I could hide the box if I could get the generated source code.

I've also found a few ways to see the source code in safari on an iphone , like bookmarking some JS: <https://ole.michelsen.dk/viewsource/bookmarklet.min.js> , but none of them show the generated source, only the original.


Tags: mobile

safari
Confluence user cannot move pages
Asked by Sheldon Lee Wen:

Using Confluence cloud and even though I'm the site admin, and an admin and I own the confluence spaces, I can't move pages in a hierarchy or even between spaces.

I reviewed permissions and I have all permissions across all spaces.


Answers:
author: Shannon S
body: Hi Sheldon,

I can take a look at this for you. I've found the Cloud site associated with your email address. Can you confirm the user is indeed the **sheldon.leewen** user?

Does this occur to any page in any space at all, or does it occur only with a specific space/page? I'd like to test a few things, so please let me know the name of a page that has the issue, the space that it is in, and where you need to move it.

Thank you!

Kind Regards,  
Shannon
Date Picker Sorting in a Table or Page Properties Report
Asked by Trevor Foley:

Seems there was a lot of action around this issues years ago but still not seeing a solve. Currently, in the Confluence Cloud version the admin is unable to change the date format (in the date picker) from the default DD-MM-YYY.

Therefore the page properties reports are NOT sorting properly. Not sorting by date but by alphabetical.

Huge issue with our production teams.

Any help is appreciated. Thanks!


Answers:
author: Shannon S
body: Hi Trevor,

It appears there is still an issue surrounding sorting dates in European date format with the Page Properties Report:

* [CONFCLOUD-38083](https://jira.atlassian.com/browse/CONFCLOUD-38083)

Are you saying that modifying the date such as in [Configuring Time and Date Format](https://confluence.atlassian.com/confcloud/configuring-time-and-date-formats-724765551.html) is not working for you? Is it due to your browser settings, perhaps?

Kind Regards,  
Shannon

comments: author: Trevor Foley
body: Hi Shannon, thanks for the response!

Correct, I'm unable to change/modify the date for how the 'date picker' widget displays. When I change the date format (reference image attached) to MMM, dd, YYYY the date stills displays as dd MMM YYYY (reference image attached). Do you think it's a browser setting?

Thanks!

![Screen Shot 2017-09-15 at 10.34.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/6338i50605BEFF7733777/image-size/large?v=v2&px=999 "Screen Shot 2017-09-15 at 10.34.31 AM.png")

---------------------

![Screen Shot 2017-09-15 at 10.30.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/6334iAFBEA0C001E5D62A/image-size/large?v=v2&px=999 "Screen Shot 2017-09-15 at 10.30.18 AM.png")


author: Shannon S
body: Trevor,

Thank you for that! I noticed that the default date that you have there already doesn't match the date picker, so it appears that is not being controlled by those settings and is not configurable.

There's a feature here to be able to control that formatting:

* [CONFCLOUD-35168](https://jira.atlassian.com/browse/CONFCLOUD-35168)

In regards to the sorting, I see you already found the original request: [CONFCLOUD-33566](https://jira.atlassian.com/browse/CONFCLOUD-33566). Appears this one was resolved at some point, but then not, so that's the bug I sent you at the start: [CONFCLOUD-38083](https://jira.atlassian.com/browse/CONFCLOUD-38083)

Please vote on the feature above (35168) and leave your comments there as feedback. This is public so anything you write will be seen by other users as well and help gain interest in this feature.

Let me know if you have any questions.

Kind Regards,  
Shannon


Tags: confluence-cloud

date

sort
502 proxy error
Asked by Navadeep:

Hi Atlassians,

I was trying to resolve issue related to "Collaborative Editing" and I requested my Linux admin to open port 8091 for this purpose.

Not sure suddenly I am not able to access the confluence application from UI.

==============================================

Proxy Error

The proxy server received an invalid response from an upstream server.  
The proxy server could not handle the request *[GET /](https://confluence1test.jefferson.edu/)*.

Reason: **Error reading from remote server**

==============================================

Is this issue something related to application level ? or Network level ?

Please advice on how to troubleshoot this issue.

Best Regards,

Nav


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Navadeep](/t5/user/viewprofilepage/user-id/1138053) ,

here an useful guide for collaborative eding configuration <https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>

Moreover take a look to the following ticket <https://jira.atlassian.com/browse/CONFSERVER-45599>

Fabio
Confluence REST API: Get the users and Groups for a Space
Asked by zaphnet:

As a Confluence administrator I would like to create a script that extracts all the groups and users for each space.

Very cumbersome to click through all Spaces and their permissions to be able to monitor the permissions.

We have Groups of Spaces that should be internal and groups that should be accessible for different customer groups. The Space administration is distributed in the organisation.

Similar situation possible to resolve in JIRA, but there you can loop over all users to get their permissions. Created scripts that monitor the permission rules.


Answers:
author: Santwana Sarangi {Appfire}
body: Hi [@zaphnet](/t5/user/viewprofilepage/user-id/224141) ,

Using Bob swift CLI addon, you can retrieve confluence space specific permission list with users and groups. Please try the getSpacePermissionList action from CLI.

For more information on this, please visit this link

<https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/266177968/Actions#Actions-getSpacePermissionList>

Hope this helps!

Thanks,

Santwana


Tags: rest-api
How do I access Custom HTML in Confluence Server 2017?
Asked by Admin:

Custom HTML does not show in Confluence Server. Where can I find it? Thanks in advamce.


Answers:
author: Admin
body: It seems that there is no more access to the Globl CSS stylesheet

comments: author: Stephen Deutsch
body: It might help to answer your question if we knew which version of Confluence you are using. The server version should display the version number at the bottom of all pages (Powered by Atlassian Confluence #.#.#).


author: Admin
body: It is not there.

comments: author: Admin
body: Under security configuration, there is something called custom stylesheets for spaces. This cannot be selected anymore.


author: Stephen Deutsch
body: Click on the Gear icon in the upper right, click "General Configuration", scroll down to the "Look and Feel" section on the left menu, and the bottom option should be "Custom HTML".


author: Robert Reiner _smartics_
body: Do you refer to the [HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html)? Maybe you need to enable it as shown in the referenced page?
Empty cells acting as 0 values in pivot tables
Asked by Mackenzie Clark:

In my HTML table (not inside an HTML macro) there are blank cells, when I wrap the table in a pivot table, the pivot table considers these values to be 0, and my totals are therefore incorrect.

How do I make my pivot table in confluence not consider the blank cells as 0, but rather just blank?

I've tried filling them with text, not sure what else I can do.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello,

Can you tell what do expect in the totals and why totals are not correct?

comments: author: Mackenzie Clark
body: Here is the tables I am using. I would like the average for John to show 3 instead of 1.5, because the bottom cell for John is blank, not 0. But I think that confluence considers blank = 0. Is there any way to change that?

![pivot table_blank cells.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/6239iCBFBD66A11EF6927/image-size/large?v=v2&px=999 "pivot table_blank cells.JPG")


author: Andrey Khaneev _StiltSoft_
body: Did you try the following?

![2017-09-14_15h35_56.png](https://community.atlassian.com/t5/image/serverpage/image-id/6241iAB6CC98702E27956/image-size/large?v=v2&px=999 "2017-09-14_15h35_56.png")![2017-09-14_15h35_47.png](https://community.atlassian.com/t5/image/serverpage/image-id/6242i7820F93BB11B65B0/image-size/large?v=v2&px=999 "2017-09-14_15h35_47.png")


author: Mackenzie Clark
body: How did you get the does not equal filter? Thanks for your help!


author: Andrey Khaneev _StiltSoft_
body: Just click the '=' sign next to 'sin' label to make it not equal and save changes in filter (option under cog wheel).


author: Mackenzie Clark
body: I am using an older version of Confluence (5.9.11) and I could not find how to get the "does not equal" filter, but I figured out a workaround since the page is automatically generated.

Another problem I am having is how to hide the total row in the pivot table. The tutorial [here](https://docs.stiltsoft.com/display/public/TableFilter/How+to+use+Pivot+table+macro) shows a newer version of confluence that has a "Hide totals" option for pivot tables, but my version does not have that. Do you know if there is a way to do this, or HTML code that I can insert that will hide the totals row?

Thanks again.


author: Andrey Khaneev _StiltSoft_
body: Both Table Filter and Pivot Table macros are coming from [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on. So you need to update the add-on only, that is quite easy to do - in a single click. Just ask your Confluence administrator to update the add-on and you'll get both "does not equal" filter and "Hide totals".


Tags: pivot

table
Confluence 6 Integration issue with JSD
Asked by Ifteqar Ahmed:

I am trying to start confleunce but getting Following error in stdout log

Application starts up fine but service Desk reports integration error.

Something went wrong with the knowledge base plugin. We're not sure what, but we suspect plugin pixies.

Any ideas?.

ERROR: Bundle com.atlassian.plugins.rest.atlassian-rest-module \[186\] ServiceRegistrationImpl: Error ungetting service. (java.lang.IllegalStateException: Invalid BundleContext.)


Answers:
author: AnnWorley
body: I understand Confluence is running but Jira Service Desk is having trouble connecting to it. From the error message, "Something went wrong with the knowledge base plugin" it sounds like a good place to start would be to check whether the Confluence Knowledge Base Blueprints Plugin is enabled.

To check the add-on, please go to Confluence Admin\>Add-ons and change the filter from user installed to all add-ons. Search for "Confluence Knowledge Base Blueprints on the page". Expand it and click the enable button if it is indeed disabled.

If the add-on is already enabled, please try the procedure described in: [How to clear Confluence plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html)

If you see timeout errors initializing plugins in the atlassian-confluence.log, please refer to: [Plugins are disabled at startup and various timeout errors appear in the logs after startup](https://confluence.atlassian.com/confkb/plugins-are-disabled-at-startup-and-various-timeout-errors-appear-in-the-logs-after-startup-211651219.html)
Problems with presentation of Confluence pages in Editing mode.
Asked by Anne Orton:

For approx a month users have problems when editing pages in Confluence.

When they select to edit (pencil or E doesn't make any difference), the page seems to be presented from bottom of screen instead of from top of screen, i.e. the header line of the page is presented bottom screen with a big blank space above it.

It doesn't happen all the time but in most occasions and it doesn't seem to matter which browser they use.

If we then select the back arrow in the browser and select Edit again the page is presented correctly for editing with the header line on top oc screen. So, this is a work around, but the problem is very annoying.

Anybody else having the same problem?


Answers:
author: Shannon S
body: Hi Anne,

1. Can you let us know the browser and version that you have been able to replicate the issue in?
2. Please also let us know your Confluence version. What changed a month ago that could cause this? Was there a browser or Confluence upgrade?
3. Do all users have this issue?

Thank you for your help!

Kind Regards,  
Shannon


Tags: edit
Confluence home page does not display the dashboard for logged in users
Asked by tbenachour:

Hello everyone,

After I restarted Confluence, when a user log in, the home page displays only the menu and the footer and the "Space" button won't scroll ( a little shadow is displayed under the space button). But when an anonymous user open the home page, everything work properly.

I need your help on this guys :)


Answers:
author: Shannon S
body: Hi Tayeb,

Can you show us an example of what it looks like for a logged in user? Does it occur for all users?

Please also confirm your Confluence and browser versions, and if this occurs in several browsers.

Kind Regards,  
Shannon


Tags: dashboard
How can I adjust the restriction when I create a new page on confluence?
Asked by Marisa Kilian:

I would like to create a new platform to exchange contents and documents which can only be used by our team. The access should be restrict but the drop-down button to change it doesn't work. (see illustration below)

![Unbenannt-1.jpg](/t5/image/serverpage/image-id/6219i61AB661CFAC6F7B3/image-size/large?v=v2&px=999 "Unbenannt-1.jpg")

Does somebody know whether is possible and where I can change that setting?


Answers:
author: Stephen Deutsch
body: One of the space permissions is the ability to set restrictions. More than likely is that you do not have the permission to set restrictions for pages in that space. You'll probably need to ask the space administrator to give your team those permissions.

On another note, if the information is just for your team, why not put it in a separate space that is restricted only to your team? Then you don't have to worry about setting page restrictions at all.


Tags: page

sharepoint
How to optimise search results in confluence ?
Asked by Konrad Wawryn:

Hi,

every time when I\`m trying to find out some interesting me information I have a lot of problem with results provided by the search engine from Confluence. Our database is quite huge with houndred thousands of websites and spaces and I must say that searching process is really painfull here. Probably I\`m doing something wrong or the quality of our data is not good enought for comfortable search, I do not know.

Maybe somebody will explain me, how to properly create a content which can be easily find out by the search engine from the confluence ?

Are there any rules which each user should follow ?

Where may I find out some information about this search engine ?

Thanks in advance for Your support.

Cheers

Konrad


Answers:
author: Gregory Van Den Ham
body: Take a look at: <https://confluence.atlassian.com/doc/configuring-the-confluence-search-and-index-313468163.html>

We also motivate the search along by using tags on the page.


Tags: search
Is it possible to turn off the checkbox "Notify watchers" by default for Confluence?
Asked by Martin Heinisch:

All my colleagues are stressed about the e-mail notification from confluence. The problem is, the checkbox "Notify watchers" is default on. If some colleague forget to turn it off, he notifies the whole team with not importat informations.

Could be possible for the admin user to turn the checkbox "Notify watchers" by default off?

Thank you


Answers:
author: Roman Kirilenko
body: Hi,

As an alternative, you can try a free [add-on](https://marketplace.atlassian.com/plugins/confluence.extra.noemailstorm/server/overview) to do that.

comments: author: Martin Heinisch
body: Thanks, but we got the cloud version ,-(


author: Bruno Miretti
body: Hi, no you can"t but you can vote for this request here:

[CONFCLOUD-45480](https://jira.atlassian.com/browse/CONFCLOUD-45480)

Maybe this will be taken into account :)