youngmon/atlassian-qna huggingface dataset:
Contributors Summary Macro isn't updating
Asked by Alex Ynema:

I've added the Contributors Summary Macro to see who's updating our documentation but it doesn't seem to be updating the information at all. The only setting I've really set is the space key to limit it to the one space it's shown in. The values haven't seem to have changed since I put the macro inplace even though I've done plenty of changes within the space since.

![Annotation 2020-09-10 101616.png](/t5/image/serverpage/image-id/109769i7CAF7B87A1EDB17E/image-size/large?v=v2&px=999 "Annotation 2020-09-10 101616.png")


Answers:
author: Megan Wray Canfield
body: I also have this problem!


Tags: cloud

confluence-cloud
Deleted labels still appearing in labels list
Asked by Debra Graham:

From <https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html>:
> You can't remove, consolidate or manage labels directly. A label is created by adding it to a page for the first time, and ceases to exist once its been removed from all pages it was added to.

I have removed some labels from all the pages but they still appear in the list of labels displayed by the *Labels List* macro.

For example, I deleted the label *quarantines* from all pages, yet it still appears in the list of labels displayed by the *Labels List* macro.

**Screenshot of output of Labels List macro:**

![quarantines.png](/t5/image/serverpage/image-id/109764iD5A350D0B00655D5/image-size/large?v=v2&px=999 "quarantines.png")

However, if you click the *quarantines* label, you find there are no pages with that label.

**Screenshot showing no pages with the label *quarantines*:**

![Labeled content.png](/t5/image/serverpage/image-id/109765iA96C8342F9700C0F/image-size/large?v=v2&px=999 "Labeled content.png")

This issue has some urgency as we are trying to clean up our labels before we start working with a firm that we have hired to help us with SEO.


Answers:
author: Laurie Egbert
body: <https://jira.atlassian.com/browse/CONFCLOUD-58953>

[@atlassean](/t5/user/viewprofilepage/user-id/1047574) please move this up in priority and then assign to someone. Not being able to entirely delete a label from a space once it's been removed from all sources does not provide a user friendly experience. Not for myself as a content creator and especially not from users looking for labels they can choose from.

In our case, we used to use just the word map. We are now moving to more specific labels for our content and what was map, is now map-chart. If users see *map* still on the list, it's likely some will start using it again.

Thank you for your consideration.

comments: author: El?as Sigur?sson
body: [@atlassean](/t5/user/viewprofilepage/user-id/1047574) I cannot believe this is a big issue to solve, can you really fix it please.


author: Bill Sheboy
body: Hi [@Debra Graham](/t5/user/viewprofilepage/user-id/1288054)

This appears to be a known defect found in 2018:

Labels not being used anymore still show on Labels list macro {#toc-hId--1323873940}
------------------------------------------------------------------------------------

<https://jira.atlassian.com/browse/CONFCLOUD-58953>

Best regards,

Bill


Tags: atlassian-support

confluence-server

label

macro

seo

server
How can you let the task creator know you've completed a task?
Asked by Danielle Rose:

We assign a task by @mentioning someone but once that task is complete, the person who created the task doesn't receive a notification that their task has been completed.

What is the best way to know your task has been completed, via a notification?


Answers:
author: Thomas Bowskill
body: Hi [@Danielle Rose](/t5/user/viewprofilepage/user-id/3598958)

One thing that we do is add a nested bullet under the task and @ mention the person who created the task when the task is complete. The nested bullet gets included as part of the task (in case you ever use Task Report macros). E.g. (*a bit tricky without tasks as an option here... but hopefully makes sense!*)

\[/\] Thomas to reply to this post

* *@ Person Who Set the Task* this was done //10-Sep-20

We use tasks in our team a lot and found notifications on them to be tricky: either too noisy (so we complete in Edit mode only, which seems to reduce that), or @ mention the person when done. This was our approach to making sure people are notified explicitly (\& ensuring that we capture a bit more context on when the task was done). For us it works, but we use tasks off of meeting minutes, and there aren't usually too many; I can see this proposal being a chore if you're completing a lot of tasks (in which case, maybe comment on the page itself once done and @ mention?).

comments: author: Danielle Rose
body: Thanks, I will have to give this a try.

Follow up question. Does using the bullet point and @ mention override the issue where if you are following a page, you don't get notifications for mentions after the first one?

The other issue I am having is that even if people "tag" me I am not receiving a notification of the @ mention.


Tags: cloud

confluence-cloud
Convert Global page templates to the new editor
Asked by Valeriia Iuzhakova:

Hi Community!  

Do you happen to know when the conversion of the Global page templates (and Blueprints) will be possible? At the moment, it's possible to convert regular Confluence pages but it seems that it hasn't been enabled for the templates yet, which makes converting a template to a new editor format a double exhausting job.  

Looking forward to your reply, thank you.


Answers:
author: Adonis Prasad
body: [@Avni Barman](/t5/user/viewprofilepage/user-id/3498026) Is there a simple way yet to convert Global templates and Blueprints to the new editor?

Thanks,  
AP


Tags: cloud

confluence-cloud

template
Possible to install .jar app for free cloud verison of Confluence?
Asked by Max Nichols:

I found an add-on I want to install for my Confluence project, but it does not show up when I search for "Find new apps". I have the .jar file for it, but also can't find a way to upload it.   

This is the app in question:   
[https://marketplace.atlassian.com/apps/1217628/page-linker-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1217628/page-linker-for-confluence?hosting=server&tab=overview)  

I've found knowledge base pages that describe methods to upload these files from the "Manage Apps" page, but I couldn't find those options.

Is this just not possible with the free cloud-based version of Confluence?

Thanks for your help!


Answers:
author: Nic Brough -Adaptavist-
body: Cloud does not have the framework needed to upload .jar based apps. You will need to find a Cloud equivalent of whatever the app is.

comments: author: Max Nichols
body: That's unfortunate, though not surprising. Seems like something that could have been more clear in several places on Atlassian's site and support articles. Thanks for the answer, much appreciated!


author: Nic Brough -Adaptavist-
body: There are many places Atlassian mention it, but their current push is for getting all their customers on to Cloud or DC, and in my opinion, that is nowhere near as clear as it should be.

I think you're completely right about how it reads - the site and articles, while mentioning it, could be significantly improved by highlighting the potential differences.


Tags: cloud

confluence-cloud
How can I add an expand Macro inside another Expand Macro
Asked by Sarah Morton:

I believe I have done this before in confluence however it has been a couple years since I have last used the software. I am trying to add another Expand Macro inside a different expand Macro.


Answers:
author: Diego
body: Hello [@Sarah Morton](/t5/user/viewprofilepage/user-id/4080298) !

I can answer your question right off the bat. Currently, this is not available on our Cloud platform. Since the Expand macro is a bodied one, we are currently unable to nest it.

You can check the report about it here:
> * [++***\[Confluence Cloud\] Nest Expand or other Bodied Macros in another Macro***++](https://jira.atlassian.com/browse/CONFCLOUD-68323)

I believe that this explains why you are currently unable to nest Expands! Let us hear from you.


Tags: cloud

confluence-cloud
Confluence Upgrade deleting confluence service
Asked by Kevin:

Hi,

I'm hoping someone have gone through this in the past. I'm following the Confluence upgrade guide and saw this particular step:

### 8. Reinstall the service (Windows only) {#toc-hId-1174110229}

If you run Confluence as a service on Windows you should delete the existing service then re-install the service by running `<install-directory>/bin/service.bat`.

This makes sure the service gets the most recent JVM options.

Does the .bat perform the delete and reinstallation of the service? How does one get the most recent JVM options?

Thanks,

Kevin


Answers:
author: Michael Knopf
body: Here is a screenshot of the command prompt being executed. Notice that my installation path my be different than yours, adjust your entries accordingly

![reinstall-service.png](https://community.atlassian.com/t5/image/serverpage/image-id/154534i8B282575B31DBD1E/image-size/large?v=v2&px=999 "reinstall-service.png")


author: Michael Knopf
body: Hyme

You will use a Command Prompt to execute the service.bat script, passing it the appropriate parameters for removing and installing the service. The documentation states the following:  

**NT Service Install/Uninstall script** {#toc-hId--1238905141}
--------------------------------------------------------------

**Usage:**

```
service.bat install/remove [service_name [--rename]] [--user username]
```

**Options**   
Install the service using default settings.

```
install 
```

Remove the service from the system.

```
remove 
```

(optional) The name to use for the service. If not specified,  
Tomcat9 is used as the service name.

```
service_name?
```

(optional) Rename tomcat9.exe and tomcat9w.exe to match  
the non-default service name.

```
--rename
```

(optional) The name of the OS user to use to install/remove  
the service (not the name of the OS user the  
service will run as). If not specified, the current  
user is used.

```
username
```


author: Hyme Schachter
body: Same questions here


Tags: confluence-server

server
How to reset version at each bump in revision?
Asked by Markus Sortland Dregi:

I wish to set up a workflow where at each release, the revision is incremented. To me, it is logical that the version number is reset at each increment of the revision. Anything else seems rather redundant.

Is this possible? If not, it seems all version control will have to be performed manually.


Answers:
author: Matteo Gubellini _SoftComply_
body: Hi Markus,

Can you explain in a bit more details what you are trying to do?

Are you trying to create a separate version of a document, different from the Confluence versioning?

Are you using Comala? Server, Cloud, ...?

Matteo


Tags: comala

confluence-server

release

revision

server

workflow
jiraissue macro does not show links when displayed as a table
Asked by Chris DAlessio:

When using the jiraissue macro to display multiple issues as a table, the *Jira link* at the top is blank. It only shows links when a single issue is inserted.

Is this intentional?


Answers:
author: Diego
body: Hello [@Chris DAlessio](/t5/user/viewprofilepage/user-id/3992711) !

As I understand, the Jira Issues macro is not working as expected in Table mode. I have tried to replicate this behavior and this is what I see:

**Edit Mode:**
> ![Screen Shot 2020-09-10 at 15.18.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/109903i93E0C6E0B34FAB94/image-dimensions/383x189?v=v2 "Screen Shot 2020-09-10 at 15.18.10.png")

**View Mode:**

![Screen Shot 2020-09-10 at 15.18.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/109904i7361DC9B8B9A13A2/image-dimensions/394x195?v=v2 "Screen Shot 2020-09-10 at 15.18.28.png")

All fields show up as expected in both page modes (edit and view). With this in mind, I would like to ask you a few questions:
> 1. *Has this worked at some point in the past?*
> 2. *Is this happening with all Jira Issues macros used in table mode?*
> 3. *Is this present even if you use another browser?*
> 4. *Would it be possible for you to create a dummy macro and take a screenshot of the issue for us?*
> 5. *What happens if you create a new page and then insert a new Jira Issues macro on it?*

Let us hear from you!


Tags: confluence-server

server
Invalid License error is getting displayed even when the License is up to date.
Asked by Pranav Chindarkar:

As Visible in the image, the invalid license error is displayed for one of the projects overview page. When checked the user license was found to be up to date and no additional plugins were required. Does someone know cause of this ?![Capture.PNG](/t5/image/serverpage/image-id/109703iEBABE97B991B742A/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Nic Brough -Adaptavist-
body: Cloud does not handle licences this way. Are sure you are on Cloud?

comments: author: Pranav Chindarkar
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Hello Nic, Yes its on Cloud.


author: Nic Brough -Adaptavist-
body: What apps have you installed that might be doing this?


Tags: cloud

confluence-cloud

validation
Ability to expand all dropdowns within a confluence article
Asked by Jacob Schwartz:

I've seen this posted on other forums, but I'm running into the following issue with the expand macro.  

We use the expand macro to create drop downs in the SOPs, but it prevents our users from command + f on their macs or ctrl + f on their chrome books if the answer is within a drop down.

I'm looking for a way to expand / collapse all dropdowns with one click of a button instead of having to select each one individually.   

Before there was a javascript recommendation within a bookmark, but it doesn't work: **javascript\&colon;(function()%7B%24(%22.expand-control%22).each(function()%7B%20%24(this).trigger(%22click%22)%3B%7D)%7D)()**


Answers:
author: Brian Ewins
body: For anyone else like me stuck with these frustrating collapsed sections: the JS that works with the new markup is: document.querySelectorAll("\[data-node-type='expand'\]\[data-expanded='false'\]").forEach(e=\>e.querySelector("button").click())

So the bookmarklet you want is (replace \&colon; with a real colon when you create the bookmark):

```
javascript&colon;(function()%7Bdocument.querySelectorAll(%22%5Bdata-node-type%3D'expand'%5D%5Bdata-expanded%3D'false'%5D%22).forEach(e%3D%3Ee.querySelector(%22button%22).click())%7D)()
```


author: jdeklerk
body: adding link for answered cross post:  
[How to create an "Expand All" button for Confluence](https://community.atlassian.com/t5/Confluence-questions/How-to-create-an-quot-Expand-All-quot-button-for-Confluence/qaq-p/294206)


author: Diego
body: Hello [@Jacob Schwartz](/t5/user/viewprofilepage/user-id/4079903) !

As I understand, you need to be able to expand all Expand Macros within your pages. What I can tell you is that this is not natively available for Confluence Cloud.

We have a standing Suggestion that tackles this very need. You can check the suggestion here:
> * [++***\[Confluence Cloud\] Option to display expand macro expanded/collapsed on page load***++](https://jira.atlassian.com/browse/CONFCLOUD-27077)

I was also unable to find third-party addons that would provide such functionality.

I understand that this is not a final solution, but I believe it explains the current situation of this feature.

comments: author: Jacob Schwartz
body: Thanks for the update here. I see that the last comment is in June, do you have any idea on when this is targeted to rollout?


author: Diego
body: Thanks for getting back to me [@Jacob Schwartz](/t5/user/viewprofilepage/user-id/4079903) !

Currently, I do not have a rollout schedule for this feature.


Tags: cloud

confluence-cloud
Moving a Forms for Confluence configuration
Asked by t3knoid:

I've created a form using Forms for Confluence in my personal space. I now want to move the form into another space. It is easy enough to move the page containing the form. However, I cant seem to find a way to move the forms configuration attached to the form into the new space. Is this possible? I am using Forms for Confluence 8.1.4.


Answers:
author: Diego
body: Hello [@t3knoid](/t5/user/viewprofilepage/user-id/787600) !

I was unable to find some indication on how to perform this procedure within Adaptavist's documentation. Here is where I checked:
> * [++***\[Adaptavist Docs\] Forms for Confluence***++](https://docs.adaptavist.com/forms/confluence/cloud/latest/)

You could try to reach out to Adaptavist support so they can assist you with that:
> * [++***\[Atlassian Marketplace\] Forms for Confluence -- Support***++](https://marketplace.atlassian.com/apps/261/forms-for-confluence?hosting=cloud&tab=support)

The documentation suggests that this is not possible and that forms are limited to the space where they were initially created.

Let us hear from you!

comments: author: t3knoid
body: Thanks. I will reach out to their support.


Tags: addon-com.adaptavist.confluence.formmailng

confluence-server

server
Use as a user manual
Asked by Thomas Franke:

Hi,

we're new to Confluence and still exploring if it might be the right solution for our needs. In first line we want to use it as a replacement for a classical user manual for our software products. It should be cloud hostet and editable from people. The result should be something like this: <https://confluence.remc1.net/display/PS/Public+Space>

Is it possible to customize the look and having company/product logos up there? Does the 10USD/Month (Cloud) work for this?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Absolutely, there's quite a few places using Confluence for user manuals, and not just for software manuals either.

If you want to use the $10 per month Atlassian Cloud offering, that is all hosted for you, immediately available to the world, and is quite customisable - company and product logos are no problem and you can change colours and some of the layouts to suit.

$10 a month lets you have up to 10 users, who I would assume would be the authors or document writers in your company. You can make any space accessible to "anonymous", so you can serve it up to any reader on the internet. I would not let "anonymous" edit, comment, attach or any form of write though, that way lies spam and malicious editing.

The one thing you have mentioned that you cannot do on Cloud is have your own url. You are limited to \<your choice of name\>.atlassian.net. I would guess you might want <https://remc1.atlassian.net> as the closest you can get.

comments: author: Thomas Franke
body: Perfect! Thank you very much, so we'll give it a try ;)


Tags: cloud

confluence-cloud
Admin shared a page but is still restricted
Asked by Lea Devriendt:

A colleague has granted me permission and Conlfuence sent me an email saying I have received the permission to the page. When I open the link it says I don't have the permission yet. When I click on "Request access from the author", I get in the same process.

How can I solve this?


Answers:
author: Ste Wright
body: Hi [@Lea Devriendt](/t5/user/viewprofilepage/user-id/4064155)

Does the page have a parent page with restrictions?

View permissions are inherited, so if there is this page tree...

* Page 1
  * Page 2
  * Page 3

...and all 3 pages have view restrictions - to see Page 3, you'd need to be granted view access to Page 3 and Page 1, as its parent.

I'd check this first and see if this could be the issue :) - if not, could you ask the owner of the restrictions what access they've granted you specifically?

Ste


Tags: cloud

confluence-cloud
Password reset no longer working
Asked by PLESSY Laura:

Hello,

We're currently encountering an issue with our reset password option on our Server Confluence instance 7.5.1.

Here is the error message users get when trying to reset their password (with local valid accounts, authorized by our whitelist): 'Your request could not be processed before a security token was not present in the request. You may need to resubmit the form and reload the page"

Even when reloading the page, cleaning the cache \& cookies, users never receive en email from the system to rest the password.

I'm guessing this is an issue on Confluence cache's side. But which one should we flush...?

Could you please provide us with some guidance with this? This issue is currently impacting our clients and users who have accounts set locally...

Thanks,

Laura


Answers:
author: Fahad Siddiqui
body: [@PLESSY Laura](/t5/user/viewprofilepage/user-id/3905427)

Can you start by asking that user to either flush their browser caches or try with a different browser because most likely this will be browser related. However, I also found this bug report related to the Confluence Linking plugin that appears to have exactly the same symptoms you are describing but I would expect this would affect all users: <https://greenhouse.customware.net/jira/browse/LINK-214>

If neither of these solutions resolve your issue then please open a ticket with [Support](https://support.atlassian.com/), remembering to include a copy of your logs, and we will investigate this issue to see if we can find more pointers to what might be causing this behaviour.


Tags: server
When will Confluence 6.15.13 artifacts be available in Atlassian Maven Repositories?
Asked by Markus Schuch:

According to [https://confluence.atlassian.com/doc/confluence-6-13-release-notes-959288785.html?utm_source=confluence_bugfix\&utm_campaign=confluence_bugfix\&utm_medium=email](https://confluence.atlassian.com/doc/confluence-6-13-release-notes-959288785.html?utm_source=confluence_bugfix&utm_campaign=confluence_bugfix&utm_medium=email) and <https://jira.atlassian.com/browse/CONFSERVER-60095> there should be a release 6.15.13.

But the artifacts of this release cannot be found in <https://packages.atlassian.com/mvn/maven-external/>

When will those artifacts be published in the maven repo?


Answers:
author: Markus Schuch
body: Oh i had minor and patch version mixed up. it is actually 6.13.15 what i was looking for.

Never mind...


Tags: confluence-server

server
How To Add Tooltip in confiForms of Confluence Cloud
Asked by Jira Tutorial:

Hi,

I want to add tooltip to fields that are created using confiForms. So is there any way to add tooltips. Are there any plugins to add tootip in confluence cloud?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

At the moment adding tooltips to ConfiForms fields is not possible in Confluence cloud.

(possible in ConfiForms for Confluence Server/DC)

Alex


Tags: cloud

confiforms

confluence-cloud

tool-tip
???? ??? ??? ? ?? ??? ????
Asked by sunkyu lee:

???? ??? ??? ? ?? ??? ????


Answers:
author: Ollie Guan
body: Hello [@sunkyu lee](/t5/user/viewprofilepage/user-id/4079498) ,

You'll need the '[Delete Attachment](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)' space permission to delete an attached file.

To delete all versions of an attached file:

1. Go to the page that contains the attachment.
2. Go to Actions menu icon \> Attachments
3. Select Delete next to the attachment you want to delete.
4. Select Delete to confirm your action.

<https://support.atlassian.com/confluence-cloud/docs/manage-uploaded-files/>

![QQ??20200909171122.png](https://community.atlassian.com/t5/image/serverpage/image-id/109658i63DD85238D917893/image-size/large?v=v2&px=999 "QQ??20200909171122.png")


Tags: cloud

confluence-cloud