youngmon/atlassian-qna huggingface dataset:
What does "App is not responding..." mean during a page edit?
Asked by Shawn in Van:

Hello all,

I search and was surprised that no one has asked this question, yet it appears to be rather common in my organization (\> 100 users).  

Quite often, when I am editing a Confluence (cloud) page, I will see the following "error" appear on the Chrome browser status bar, "*App is not responding* *. Wait or cancel?* "   

Usually it goes away after a few seconds but today, it lasted for over ten minutes. Even though this "error" was visible, it did not appear to effect my editing and I was able to save my edits without difficulty.   

I'm guessing that it is a client-side error and possibly related to the Chrome browser's interaction with Confluence. Does anyone know what this error means?   

Thank you.


Answers:
author: David Benson
body: I think you might be hitting <https://jira.atlassian.com/browse/CONFCLOUD-58565>


author: Shannon S
body: Shawn,

It can often be due to a 3rd party add-on that is not responding. We have seen this with add-ons such as Gliffy, and Salesforce connectors, for example.

Can you tell us if there are any 3rd party macros being used on the page?

Otherwise you will need to have a case raised for you in our Support Queue for us to have a look at your logs. If you'd like assistance with that I can do that for you now.

Regards,

Shannon

comments: author: Shawn in Van
body: Thank you for your reply Shannon.  

My motivation for asking was to determine if we are the only ones experiencing this message.   

I will test using a different browser, check to see if it is caused by a 3rd party macro, etc.

Because it seems like a benign error message, I am not too concerned at this time so I won't bother to engage Atlassian support.


author: Shannon S
body: Hi Shawn,

I know for sure I have seen this before but various things could cause it, so it will always be best to have a look at your logs before determining the issue.

If it does start to bother you feel free to raise a request with the Cloud team and they can have a look at your instance directly.

Regards,

Shannon


author: Shawn in Van
body: Thank you again, Shannon.

I'm only two weeks in on my new job and as long as the message appears to be harmless, it will have to be low-priority for a while.  

But now that I know that it's not just me, I'll make observations, take notes and report back in about two months. Hopefully, I can contribute some useful information regarding this issue.

Best regards.


author: Shannon S
body: Thank you for your help, Shawn! Keep us updated with what you find.

Regards,

Shannon


Tags: confluence-cloud

error

performance
Pie Chart Chart By Options
Asked by JamesTontarski:

I have a Kanban board in Jira with 6 columns. Each column has a custom name representing the ticket's status in the queue ("Backlog" = Open, "Analysis" = Selected, "Prioritized" = In Specification, etc.).

I have made a pie chart on Confluence using the Jira Chart Macro. The chart is displaying the breakdown of of tickets by their status. I am wondering if it is able to break down by the column names rather than status.

Thanks.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello James,

You can use combination of Jira Issues, [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro) and [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro?src=contextnavpagetreemode) macros ([Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on) to create a chart on the basis of any column you need. You can try it on the [demo site](https://demo.stiltsoft.com/display/tblfilter/JIRA+Issues+-+Use+Case+1?os_username=guest1&os_password=guest1).
Solution 3: Manually Clone Or Rename A Space
Asked by Divya Yathagiri Venkata:

We are basically want to rename a space along with the space key. I found the below link -

<https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

Can the above steps be followed server based confluence application?

Both our JIRA and Confluence are hosted on different windows servers with JIRA version 7.3.7 and Confluence version 6.2. We have application links between JIRA and Confluence.


Answers:
author: Peter DeWitt
body: [@Divya Yathagiri Venkata](/t5/user/viewprofilepage/user-id/1155267), You could also create you new space and key and move the pages to the new space. .pd

comments: author: Divya Yathagiri Venkata
body: Whats the process to move pages from one space to the other? Can I copy pages instead of move? That way its safer.


author: Divya Yathagiri Venkata
body: Also our space is very huge with more than 400 pages. So can't do it manually rather I'll need a faster way.


author: Shannon S
body: Divya,

You can copy pages individually or a page and its children. See [Copy a Page](https://confluence.atlassian.com/doc/copy-a-page-139013.html) for more details.

We'll see what Peter says as well but if you have 400 pages I would say cloning it is the faster way.

Shannon


author: Shannon S
body: Note: the above article also shows you how to copy all pages in a space, but if the space is particularly large, the space import workaround from earlier might avoid any issues.

Shannon


author: Peter DeWitt
body: [@Divya Yathagiri Venkata](/t5/user/viewprofilepage/user-id/1155267), Spaces that big can be problematic. You will need to break it down in sections and move it that way. This can be tedious depending on the structure of your space.

If you're looking for a fast way, [@Shannon S](/t5/user/viewprofilepage/user-id/510046), suggestion will be better.


author: Shannon S
body: Hi Divya,

The article can indeed be followed by Confluence Server instances. Essentially you will be exporting the space, renaming the space and the key in the XML, and re-importing it, causing a duplicate space with a new name.

As it hasn't been tested on linked instances, I would recommend testing this first on your test instances if you are concerned of running into any issues. What likely might be a problem is if you have linked the Confluence space to a Jira project you will want to reconnect the two since this is essentially a new space.

Let us know if you have any trouble.

Regards,

Shannon
Restrict access to a Confluence space to team, but allow some pages to be world-viewable
Asked by Jason Friedman:

The bulk of my team's content should be private to us, but we'd like to enable colleagues outside of our team to view certain pages.

I'd like therefore for all new pages to be created as "restricted" and we can manually "open" certain of them.

What are the correct settings for this?


Answers:
author: Fadoua
body: Hi Jason

Viewing in Confluence is inherited when it is not the case with editing.

As long as the parent page is restricted to viewing any child pages created underneath should be restricted to viewing as well.

Best,

comments: author: Nic Brough -Adaptavist-
body: If it helps, a common structure I see is to split spaces into two root parts. You have a "public" page at the home level and a "private" one, restricted viewing to only your internal users.

Internal users work in pages underneath the private one, and move (or copy, or use other duplication methods) pages that should go public over to the right place in the public tree when they are ready.


Tags: confluence-administration
Dockerfile java8
Asked by Baptiste Coulon:

Could you please give me a fonctional dockerfile working with java8 ?

<https://confluence.atlassian.com/confkb/update-the-confluence-docker-image-to-use-oracle-jdk-829062521.html>

Your note about

Change:

    FROM java:openjdk-8-jre

to

    FROM oracle/JDK:8

doesn't work cause oracle/JDK:8 does not exist.

Thanks

Baptiste.


Answers:
author: Nic Brough -Adaptavist-
body: That documentation works for me. What have you set up differently?


author: Edwin Kyalangalilwa
body: Hi Baptiste,

Try

```
oracle/openjdk:8
```

comments: author: Baptiste Coulon
body: thank for help. I tried to build the dockerfile from confluence-server 6.2.2 but didn't worked.

I m trying another source non official.


Tags: docker

java
Confluence?????????????????????????
Asked by Yuusuke Suzuki:

??????Confluence??????????????????????

?????????????????????????????????  
???????????????????????????????????

??????????????????????  
??????????????????????????????????

API???????????????????????????????

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#content-getContent>

???????????


Answers:
author: OHSAKI Kengo [Ricksoft]
body: ??????????????...??????????

[CONFSERVER-7792 Text statistics like word count, character count, etc.](https://jira.atlassian.com/browse/CONFSERVER-7792 "CONFSERVER-7792 Text statistics like word count, character count, etc.")

???????????SQL???????????AtlassianCloud????????DB????????XML????????????????????????????...

?????????????????????????????...

[https://marketplace.atlassian.com/search?product=confluence\&query=word%20count](https://marketplace.atlassian.com/search?product=confluence&query=word%20count)

???AtlassianCloud?????????????????????????????????????

<https://ja.confluence.atlassian.com/doc/writing-user-macros-4485.html>

<https://qiita.com/ymd_aaa/items/fd9c6ca15fc5bed22ab2>

AtlassianCloud??????????????????

????????(Word Count) ???Template???????????

??????????????????????

```
## @noparams
$content.getBodyAsStringWithoutMarkup().replaceAll("\s", "").length()
```

?????????????????????????????????????????

??????????????? ? ??? ??????????

<https://www.ricksoft.jp/qa/questions/8979212/answers/8979239>

?????????????????????????

<https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/pages/PageManager.html>

?getPages(Space space, boolean currentOnly) API????

??????????????????????????API?

?????????????????????????

???????????????????...

?????Word?Export???????????????????????????...

<https://www.ricksoft.jp/qa/questions/5996691/answers/5996693>

comments: author: Yuusuke Suzuki
body: Kengo?????????????  
??????????????????????  

?????????????????  
????????????????????????...?????????  
????????????????????


author: OHSAKI Kengo [Ricksoft]
body: [@Yuusuke Suzuki](/t5/user/viewprofilepage/user-id/1150331)-san,

????????????????

AtlassianCloud??????

????????????????REST API??????????...

?????????AtlassianCloud????????????????????...

Atlassian???????????????????????????????????????????


Tags: language-ja
Hiding individual decision pages from sidebar
Asked by Gabriela Bernal:

I understand that the Decision Register page link will show in the space sidebar. However, is there a way to hide or prevent the individual decision pages from showing in the side-bar? There are many decisions created in my project and it is really cluttering the side-bar. I rather just go to the Decision Register page and search for the decision pages directly there.


Answers:
author: Shannon S
body: Hi Gabriela,

You can orphan the pages in question by moving them to the same level as the homepage of the space.

This way, they will not appear on the sidebar but will still appear in the register itself.

You can follow this article below. Please note that although it's for Cloud, the instructions are the same for Server as of the date of this posting.

* [How to hide pages from showing on the left panel navigation tree in Confluence](https://confluence.atlassian.com/confkb/how-to-hide-pages-from-showing-on-the-left-panel-navigation-tree-in-confluence-420184433.html)

I've just tested and confirmed this with my own instance so do let me know if you run into any issues!

Regards,

Shannon


Tags: decision

page
Display ANSI color text in Confluence
Asked by Tarun Sapra:

Hello,

I have a file generated by \*git diff\* which basically shows different in commits for a specific file with nice color on the terminal windowt. The file has ANSI color codes - <http://pueblo.sourceforge.net/doc/manual/ansi_color_codes.html>

Basically I want to display the contents of the file inside confluence while retaining the color ( i.e. ansi color code red for text means text is displayed as red in confluence) . I know I can do it by converting ansi to html and then pasting the html in confluence but html macro is disabled in confluence due to security reasons thus, how to retain color while displaying ansi file

A sample line is

```
[31m-As part of the script listener, the only change which is required is[m
```

Here \<-31m means RED color and the whole statement should be displayed as red in confluence. And the arrow sign in the beginning is for the escape.

I am using Confluence server 6.3.4


Answers:
author: Davin Studer
body: There are some javascript libraries that can convert it for you ... links below. You could create a user macro that passes the $body into a javascript variable. At that point it is just straight javascript and html and you could render it out the page without needing to enable the html macro.

<https://github.com/drudru/ansi_up>

<https://github.com/rburns/ansi-to-html>

comments: author: Tarun Sapra
body: Thanks will give this approach a try!


author: Tarun Sapra
body: Works well!


author: Shannon S
body: Tarun,

I'm not sure if you were aware but you can enable the HTML macro if you did want to use it. See [HTML Macro \> Enabling the HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html) for more info.

Regards,

Shannon

comments: author: Tarun Sapra
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

Ofcourse, I know about this, as I have shared in my description

*html macro is disabled in confluence due to security reasons (due malicious JS)*

Thus, I will try the user macro approach with "Rendered html" option rather than letting users use the html macro.


author: Shannon S
body: Tarun,

I did indeed understand that you were aware it was disabled, I wasn't sure if you knew it was possible to enable.

Thank you for confirming you will be able to edit using the User Macro option.

Kind regards,

Shannon
Auto exporting tables in confluence to a CSV file
Asked by Tim Oldendorf:

Hello all,

I am wondering if there is a way to have a table that is within a confluence page to be automatically exported as a CSV file. Or even if there is a plugin (which I know there are plenty that support exporting as PDF/CSV) but a plugin that would allow the table to be exported automatically.

Any recommendations appreciated!


Answers:
author: Shannon S
body: Hi Tim,

This is not a native feature, but there's at least one add-on that allows export of table to CSV:

* [CSV Table Export](https://marketplace.atlassian.com/plugins/de.fabianwelz.confluence.plugins.csvtableexport/server/overview)

It does not appear at first glance that it does this automatically, however. You may want to trial the add-on and see what you can have it do.

I will leave this request open if any other users have suggestions for automatic table export.

Regards,

Shannon


Tags: confluence-app
Copy page hierarchy in Confluence Server via REST API
Asked by c o:

Hi all,

I am trying to copy a page hierarchy from one space to another space via the Confluence REST API. In the Confluence Cloud API there exists
> POST /wiki/rest/api/content/{id}/pagehierarchy/copy

(see <https://developer.atlassian.com/cloud/confluence/rest/#api-content-id-pagehierarchy-copy-post>).

On the server version I am getting a 404 error when trying to use this interface (note that authorization is not the problem). Is this functionality only available in the cloud version?

PS: In the cloud version it worked fine.


Answers:
author: Peter DeWitt
body: This is a duplicate. <https://community.atlassian.com/t5/Confluence-questions/Copy-page-hierarchy-in-Confluence-Server-via-REST-API/qaq-p/692654>
Planning an upgrade path from Confluence 4.3.2 to 6.6
Asked by Linda Petty:

Can anyone tell me what versions of MySQL Confluence 4.3.2 can support? I'm wondering if I can upgrade Apache Tom cat to 8.0 and MySQL to 5.7.20 (or 5.8 if I can find it) before upgrading Confluence.

Then upgrade Confluence to 5.10

Then upgrade Confluence to 6.6

and finally upgrade RefinedWiki Original theme to 5.7 (from 3.3.6)

I haven't found any info on Confluence 4.3.2 system requirements anywhere so I'd appreciate some advice.

Any thoughts?


Answers:
author: Peter DeWitt
body: GL, on your upgrade.


author: Linda Petty
body: OK thanks Peter


author: Peter DeWitt
body: I don't know if I have ever seen that, but I'm not saying it's not there. It may not be Atlassian supported but it did work. I was also moving from OS (Linux - Windows) and Databases (HSQL - MS SQL)


author: Linda Petty
body: OK. It does say somewhere not to use XML backups in upgrades.


author: Peter DeWitt
body: Test things out - you might need to install the same the version of the plug-in in the new system, restore and them upgrade the plug-in.


author: Peter DeWitt
body: If I remember correctly, the last one I did was 4.5 to 6.5. Do a full backup from the existing system and a full restore. The data will be converted on restore. Have your plug-ins installed before the restore.


author: Linda Petty
body: Thanks Peter

we want to go for the new Confluence Server option (the server we have is too old to upgrade)

Confluence v4.3.20 to v6.6 is quite a leap. How will the backup/export restore/import process deal with the database changes in the upgrade?

Are we talking about doing the backup/export of just the Confluence MySQL database?


author: Peter DeWitt
body: [@Linda Petty](/t5/user/viewprofilepage/user-id/541412), I have a few thoughts. Try upgrading Confluence first. The newer versions should support your version of Apache and MySQL. Once you are all upgraded and working you can follow up with the other upgrades.

You could also try building a new Confluence server with the version of Apache and MySQL at the level you want. Then run a full backup/export of you Confluence instance and then restore/import it to the new server. I used this method the last time I did a Confluence upgrade and it worked beautifully.

.pd


Tags: atlassian-support

upgrade
How to upload a document to multiple pages and have all of them updated when I update one?
Asked by Magdalena Heynicke:

I have many documents that need to be uploaded to different pages and I want to make sure, that if there is a new version I only have to update it at one page. Is there a way to only update it to one site and have a link to the document on all other pages? Or maybe something else?

Thank you a lot in advance!


Answers:
author: Eric Wersel
body: Have you tried the {Include Page} macro? It'll allow you to embed one page in another.


Tags: document-management

upload
Recover confluence-user group
Asked by Ivan Pavl?k:

Hello,

unfortunately, I accidantally deleted the confluence-users system group.

How can I restore it. I have admin rights and can do any action in database.

Thanks.


Answers:
author: Igor M.
body: Hello,

There is no way to restore it, you basically have to recreate it. You should be able to re-create confluence-users manually from General Configuration \> Groups \> add group, then you just need to add all users back to it. Any newly created users will automatically be added to this group.

Regards,

Igor

comments: author: Ivan Pavl?k
body: Thank you for the answer. Is it really enough to create system group with UI? Won't I miss some bindings to system objects, permissions etc.?

Thanks.


author: Shannon S
body: Ivan,

You'll want to check the [Global Permissions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html) and [Default Space Permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html#AssignSpacePermissions-Assignspacepermissions) in case you have to add the group back to that.

Generally individual page restrictions would need to be updated again but since confluence-users is a default group you shouldn't have any restrictions that include that group.

Kind regards,

Shannon


author: Ivan Pavl?k
body: Thanks guys.


Tags: group

user-management
Confluence turn over my pdf files
Asked by Dorsaj:

Hi all!

May be my question too simple, so sorry for this.

I upload my pdf file to confluence. Then insert macro view pdf. It see my pdf file and inserted it on page but when i try to read pdf and made him on full screen, it was turned upside down

Can't solve this problem ((


Answers:
author: Dorsaj
body: Shannon, thnx for your quoick answer.

PDF was correct when i upload it. Think it 's really that bug. So, hope it will be fixed soon

Regards,

A.Meglinskiy

comments: author: Shannon S
body: Alexey,

If only the graphics are inverted, then it is indeed that bug.

If the entire PDF is inverted then there may be an underlying issue with the PDF file.

Regards,

Shannon


author: Shannon S
body: Hi Alexey,

Was the PDF upside down originally before you uploaded it? If so, you will need to correct the orientation on your computer prior to uploading it.

If it's only parts of your PDF then it may be a bug, such as this one:

* [CONFSERVER-52664](https://jira.atlassian.com/browse/CONFSERVER-52664)

Please let us know!

Regards,

Shannon


Tags: macro

pdf
Publish a Wiki page to a predefined public URL
Asked by JV:

Here is what I hope to do:

* Use Wiki to create content, collaborate and review.
* When a page is ready, "publish" the page to a predefined URL.
* Page can be found by search engines like any other webpage
* Does not require any sign in

Almost like a CMS. Is this possible?


Answers:
author: Rafael Franco
body: Hi GP,

With [ScriptRunner for Confluence](https://marketplace.atlassian.com/plugins/com.onresolve.confluence.groovy.groovyrunner/server/overview) you can create a Script Fragment to represent the button to Publish, and when clicked you can call a REST API that publishes the page to the predefined URL.

Let me know if you need assistance.

Cheers,

Rafael