youngmon/atlassian-qna huggingface dataset:
Deleted Board
Asked by Alessa Leblanc Michel:

If I deleted a board - not just "hid" but "deleted" - is there, by any hope or prayer, a way to retrieve it? Please help :/


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Alessa Leblanc Michel](/t5/user/viewprofilepage/user-id/4225312) ,

Welcome to the community!

Permanently deleted boards can't be recovered but still have a look at these articles/documentations

<https://help.trello.com/article/781-reopening-a-closed-board>

Archive \& delete a board: <https://help.trello.com/article/801-deleting-a-board>  
Archive \& delete a list: <https://help.trello.com/article/786-archiving-lists-deleting-lists>  
Archive \& delete a card: <https://help.trello.com/article/795-archiving-and-deleting-cards>

Regards,

***Soumyadeep***

comments: author: Alessa Leblanc Michel
body: I was hoping there was a loophole, but I think you're right. Thank you for your help!


author: MJ Schrader
body: If perchance it's just closed, choose Boards in the header, then select 'See closed boards' at the bottom of the Boards header menu and you can find it again...   

But If you closed the board, then pressed the **'Permanently Delete Board'**sadly, the board is permanently deleted :(

comments: author: Alessa Leblanc Michel
body: Unfortunately, I did presse "permanently delete board"... :( thanks for your help anyways!


author: Dasha Shakov
body: Hey [@Alessa Leblanc Michel](/t5/user/viewprofilepage/user-id/4225312),  

I'm sorry to hear that you accidentally deleted one of your boards. Permanent data loss can be devastating.

I work at Rewind, we're a backup and recovery app for SaaS applications. Very soon, we're going to be launching a solution to this problem with a Power-Up called [Backups for Trello](https://rewind.com/products/backups/trello/).

With Backups for Trello, you *will* be able to recover a deleted boards, lists, cards, attachments, and more by accessing the Rewind Vault that automatically captures a daily backup of the Trello boards storing your mission-critical data.  

If you're interested, you can sign up for early access (and to stay updated about our launch) [here](https://rewind.com/products/backups/trello/).

comments: author: Miguel Silva
body: Hi [@Alessa Leblanc Michel](/t5/user/viewprofilepage/user-id/4225312)

We have a huge problem on our account that impact our business.

Could you contact me?

What is your email?

Mnay thanks.

Miguel

miguelsilva@upwaysystems.com

0044734056366

00351913592111


Tags: board

delete
Can't move card to another board
Asked by Noah Mizrahi:

I have 2 boards in my trello project "TownStar" and "TownStar Gantt". I can switch between both boards. According to the documentation I can move a card from "TownStar" to "TownStar Gantt" by clicking context menu \> Move \> Select Board to move to. When I click on the context menu I do not see the name of the other board only the current board. Any idea why this is happening?

Thank you.


Answers:
author: Noah Mizrahi
body: The answer is yes you can move cards from one board to another board but the documentation is misleading for newbies. When you tap to move to a board you have to then tap the current board in the list which will display all the other boards to which you can move the card.


author: Michael Pryor
body: I believe if they are in different teams/workspaces then you can't easily move the card. You could put the boards in the same team and then moving the card will show up


author: Soumyadeep Mandal - SaM
body: Hi [@Noah Mizrahi](/t5/user/viewprofilepage/user-id/4225258) ,

Welcome to the community!

To move a card from one board to another board:

* Open the card you would like to move
* Tap the three dots menu icon at the top right corner of your card
* Select "Move Card" from the menu that pops up
* Select which board and list you want to move it to
* Tap "Move" to move the card

If this doesn't work for you. You can use Zapier <https://zapier.com/apps/trello/integrations/trello/849/copy-new-or-moved-trello-cards-from-one-board-or-list-to-another-board-or-list>

Regards,

***Soumyadeep***
JQL does not work after updating
Asked by Pavel:

Hi!

After updating Confluence 7.13.3 -\> 7.13.7 problems appeared:

JQL requests in which there are cyrillic alphabet are now not displayed in the macro

![firefox_KQjwS5t86l.png](/t5/image/serverpage/image-id/201849i540A98870282065F/image-size/large?v=v2&px=999 "firefox_KQjwS5t86l.png")![mspaint_BH46KuUQJC.png](/t5/image/serverpage/image-id/201851iEA460DE1302BE153/image-size/large?v=v2&px=999 "mspaint_BH46KuUQJC.png")

THX!


Answers:
author: Pavel
body: Solving the problem: add the line to setenv.sh  

```
CATALINA_OPTS="-Dfile.encoding=utf-8 -Dsun.jnu.encoding=utf-8 ${CATALINA_OPTS}"
```


Tags: confluence-server

jql

server

update
Plugin for tracking how long the user has been on the page(not editing)?
Asked by Maxim Kashaev:

Is there any plugin or macro that can track how long user viewing page?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Maxim Kashaev](/t5/user/viewprofilepage/user-id/4964114) ,

welcome to the Atlassian community!

<https://confluence.atlassian.com/doc/view-insights-on-your-site-1044780335.html> allows you to check who and when accessed specific pages of your instance.

How much time user spent on a single page, in my opinion, is very hard to check because user could open a page in a tab and let it open for hours without performing actions.

Fabio


Tags: confluence-server

server
How to collect feedback from users in Confluence Cloud?
Asked by Yakov:

How can I collect feedback from users like it is implemented in Atlassian web documentation? I mean "Was this information useful? Yes/No"


Answers:
author: Jonathan Appel
body: We were facing a similar problem with getting feedback on content in our internal Confluence wiki. Our Apps team developed a small Forge application - Page Feedback for Confluence - to solve this use case. We've made it available on the Atlassian marketplace (currently in Beta).

[https://marketplace.atlassian.com/apps/1231936/page-feedback-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1231936/page-feedback-for-confluence?tab=overview&hosting=cloud)


author: G subramanyam
body: Hi [@Yakov](/t5/user/viewprofilepage/user-id/4966729) welcome to the Atlassian community.

Please be informed the options "Yes/No" you see are a part of the Jira design which is not yet available on Confluence.

However, their are Atlassian **[market place plugins](https://marketplace.atlassian.com/search?query=confluence%20feedback)** to explore and select that closely matches your requirement.

comments: author: Yakov
body: Thank you!


Tags: cloud

confluence-cloud
How can I translate EN to CH?
Asked by ks kim:

How can I translate EN to CH on the wiki pages


Answers:
author: Max Foerster - K15t
body: Hey [@ks kim](/t5/user/viewprofilepage/user-id/4966708) and welcome to the community.

What exactly do you want to do? Do you want to simple translate the content on a page or do you want to offer multiple versions of a page in different languages? You should maybe browse through the Atlassian Marketplace and have a look at available apps for Confluence Cloud that tackle your use case:

[Atlassian Marketplace Confluence apps "translation"](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=translation)

Best, Max


Tags: cloud

confluence-cloud
cant edit a page
Asked by Amani Youssif:

hello,

i cant edit a page though i have the edit privilege , what 's wrong? i cant see the edit option .

<https://confluence.oraclecorp.com/confluence/display/ERAMS/Italy-+June22>

regards


Answers:
author: Charlie Misonne
body: Hi Amani,

Do you have some extra information. What happens when you try to edit?

Perhaps there is an edit restriction at the page level.

Note: we can not access that URL here. It is probably only reachable within your company network.

comments: author: Amani Youssif
body: i cant find the edit option at all. I have checked restictions and i have the edit option enabled for me![Screenshot (30).png](https://community.atlassian.com/t5/image/serverpage/image-id/201835iE64CB07E973AC064/image-size/large?v=v2&px=999 "Screenshot (30).png")![Screenshot (31).png](https://community.atlassian.com/t5/image/serverpage/image-id/201836i2D5FAAD3F90B9547/image-size/large?v=v2&px=999 "Screenshot (31).png")


author: Charlie Misonne
body: Thanks for the screenshots.

Can you edit any other pages in this space? If you are not a space admin ask one to check it fot you.

I think you are missing edit permissions in the space. Even though you have edit permissions according to the restrictions screen you always need global edit rights in a space.


author: Amani Youssif
body: yep true, cant edit the pages i edited before. Would you please advise the steps to edit my permissions for that space ?

thanks again

Amani


author: Charlie Misonne
body: You need to go to the space tools (bottom right) and open the space permissions. You need to have "Add" permissions in order to create and edit pages.

If you are not a space admin you should ask a space admin to do this for you.


author: Amani Youssif
body: thanks, i contacted the Admin , waiting for thier action.

Have a nice day :)


author: Charlie Misonne
body: you're welcome!

If this resolves your question please mark it as resolved so we can close it.

Nice day to you too!


Tags: confluence-server
Email the content and file of the confluence page automatically
Asked by ???:

Hi

Is there any apps or functions that

I can Email the content and file of the confluence page automatically?

Like every friday, or every 9 pm.

Thank you.


Answers:
author: G subramanyam
body: Hi [@???](/t5/user/viewprofilepage/user-id/4183439) welcome to the Atlassian community.

Their are handful of **[market place plugins](https://marketplace.atlassian.com/search?query=confluence%20automation)** you can look and choose per your requirements.


Tags: cloud

confluence-cloud
Error when using a new space
Asked by Mark:

New user to confluence on the free plan and have imported a space provided by a 3rd party company who uses confluence to support ISO27001 compliance. They have not been that helpful so it would be lovely if one of you lovely people could advise please.

![Screen Shot 2022-06-14 at 6.11.51 pm.png](/t5/image/serverpage/image-id/201833i99E116E651836456/image-size/large?v=v2&px=999 "Screen Shot 2022-06-14 at 6.11.51 pm.png")


Answers:
author: marc -Collabello--Phase Locked-
body: As the error message suggests, try to view the space at a later time again.


Tags: cloud

confluence-cloud
Why does shortcut ctrl+alt+<number> only work on Brave but not on Firefox?
Asked by AxelRotter:

In Brave all combinations work.

Firefox Version: 101.0 (20220526203855)

Shortcuts that work on Firefox:

ctrl+alt+1

ctrl+alt+4

ctrl+alt+5

ctrl+alt+6

Shortcuts that don't work:

ctrl+alt+2

ctrl+alt+3

ctrl+alt+7

ctrl+alt+8

ctrl+alt+9

ctrl+alt+0

Where can I report a bug?


Answers:
author: G subramanyam
body: Hi [@AxelRotter](/t5/user/viewprofilepage/user-id/4966661) welcome to the Atlassian community.

I believe few browsers will have a unique set of shortcuts and I see some difference between Firefox and Chrome.

But for your query, may I know if you have already contacted both Brave and Firefox support teams or documentations?

Here is the **[Atlassian support team link](https://support.atlassian.com/contact/?postauth=true#/)**

comments: author: AxelRotter
body: No I did not.


author: AxelRotter
body: Firefox does not have any shortcuts assigned to ctrl + alt + \<number\>, so that can't be the problem.

Do you have any other ideas?


author: Lukas Angst
body: Hy,

I have a similar issue.  
ctrl+alt+1 gets me this ?


Tags: cloud

confluence-cloud
Create a Deployment Calendar in Confluence/Jira
Asked by SJ Chung:

I'm looking to create a Deployment Calendar for a team to visualise key dates of key Initiatives and their Deployment Dates.

Does Confluence/ Jira have a plug in to do this? Ideally something that can include Jira Epic links from various boards across an organisation?

Cheers


Answers:
author: andrew_pass
body: Confluence Premium comes with a calendar function, it used to be a plug in but not sure if you can still get it via just that.

The other option would be to use **Jira Work Management** projects on that come with a calendar view so you could -

* Clone an epic / Initiative as a new task in Jira Work Management on create / moving into a set status / edit of fixVersion etc
* Use an automation rule to sync up the status and dates between the two tickets

That way you can use the JWM Project Calendar as your deployment calendar without any manual overhead.


Tags: cloud

confluence-cloud
Tomcat config is incorrect The Tomcat server.xml has an incorrect configuration:
Asked by Keith Savage:

I just upgraded from 7.13.0 to 7.13.7 and I get the error in the subject. I have made the necessary changes but it is almost as if the server is not reading the server.xml

\<Connector port="8090" connectionTimeout="20000" redirectPort="8443"  
maxThreads="48" minSpareThreads="10"  
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
scheme="https" secure="true" proxyName="site.name" proxyPort="443"/\>

nginx

location / {  
client_max_body_size 100m;  
proxy_set_header X-Forwarded-Host $host;  
proxy_set_header X-Forwarded-Server $host;  
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;  
proxy_pass <http://localhost:8090>;


Answers:
author: Nic Brough -Adaptavist-
body: Think of this from Tomcat's point of view. It has a server.xml file that is a) xml, and b) contains stuff it can read.

From that point of view, it seems like you have just jammed in a pile of extra text with no explanation.

Your problem is not that it is not reading it, it is that your addition is unreadable.

comments: author: Keith Savage
body: Are your referring to the nginx and below? if so I was only showing my nginx configuration


author: Keith Savage
body: thats not actually in the xml


author: Nic Brough -Adaptavist-
body: A, ok,

What is the error you are getting?


Tags: confluence-server

server
I always fail to continue the Numbered list while using Insert snippets.
Asked by Anuj Purohit:

At the time if I am using the Insert (notes/expands) and I am in the middle of any numbered list then it breaks the list and the list gets start again form 1.  
How is it possible that I can user the inserts.  

<br />

below is the image for reference.   

<br />

![Screenshot_29.png](https://community.atlassian.com/t5/image/serverpage/image-id/201815iF3D82E270D9FC9C7/image-size/large?v=v2&px=999 "Screenshot_29.png")


Answers:
author: Rilwan Ahmed
body: Hi [@Anuj Purohit](/t5/user/viewprofilepage/user-id/4869644) ,

Welcome to the community.

I tested now and even I could not find a solution. Few users have reported the issue here as well.

<https://community.atlassian.com/t5/Confluence-questions/How-to-quot-edit-quot-a-numbered-list/qaq-p/1755911>

At present, we cannot add note, table and then continue with same number list.

Workaround is, move your list to the last when you need any notes to be added.

There is a related suggestion ticket for Atlassian. Please vote and Watch for updates  
<https://jira.atlassian.com/browse/CONFCLOUD-7794>

comments: author: Anuj Purohit
body: thanks for sharing this [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) .   
I'll wait for the updated and I will find any alternate way.


Tags: cloud

confluence-cloud
Page include shows error on table chart
Asked by Glen Young:

I'm trying to do a page include. The page I'm trying to include has a table with the new charts feature (which is super cool). Unfortunately the table from the included page shows an error rather than displaying the chart.

To be clear, the chart displays fine on the source page. The error only occurs on the second page where I'm trying to include the first.

I'm on confluence cloud.

![error.png](https://community.atlassian.com/t5/image/serverpage/image-id/201796i727E4D920F1E245F/image-size/large?v=v2&px=999 "error.png")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Glen Young](/t5/user/viewprofilepage/user-id/4151290) ,

As far as I know the standard charts do not support dynamic tables (Jira Issues, Page Properties Report, reused tables via Excerpt Include macro).

You may turn to this thread and ask your question [here](https://community.atlassian.com/t5/Confluence-articles/Introducing-Table-Visualization-Quickly-turn-Confluence-tables/ba-p/2037230?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_comment&utm_content=topic).

If you use the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (that is our add-on), you may reuse the source table with the help of the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros and create a required graph with our [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro.


Tags: cloud

confluence-cloud
Can admin configure user group's permission of exporting Confluence pages?
Asked by Winnie_Tang:

Hi Support Team,

As Confluence administrator, we would like to allow some groups of users to access (view the information) specific confluence page, but do not want them to be able to highlight the content and copy it. Is it possible to be set up in page/space permission?

Thanks!

Winnie


Answers:
author: Ollie Guan
body: Hi [@Winnie_Tang](/t5/user/viewprofilepage/user-id/4966392) ,

It's an impossible mission, please refer to the discussion in this thread.

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-allow-selections-but-disable-copying-on-a-page/qaq-p/1026649>


Tags: cloud

confluence-cloud

permission

user-group
Fix for CVE-2022-26134 may be ineffective
Asked by Steven Mezzadri:

When the vulnerability was announced last week, we powered off our server until the patch was made available, and then applied it. We are running Confluence Server 7.13.7 LTS.

Earlier today, Sophos Antivirus for Linux (running on our Confluence Server) detected a virus:

**Path:** /var/atlassian/application-data/confluence/temp/upload_fd4c861b_e75a_4310_ae4e_5b10c650bebc_00000009.tmp

**What was detected:** Troj/WebShel-CS

We require 2FA authentication to login to Confluence, so I'm not sure how this was uploaded, unless some vulnerability still exists?


Answers:
author: Andy Heinzer
body: Hi Steven,

I created this support case on your behalf over in <https://getsupport.atlassian.com/servicedesk/customer/portal/14/CSP-307744>

I expect that our Confluence support team will want to gather logs from your environment in order to make sure that your system has been upgraded to a fixed version for this CVE.

comments: author: Steven Mezzadri
body: Thanks, Confluence support determined that the system was already compromised before the patch was applied, so we rolled back several more days.


author: Ed Letifov _TechTime - New Zealand_
body: Hello, [@Steven Mezzadri](/t5/user/viewprofilepage/user-id/3773738)

Based on file name and location this could be a regular file upload via Confluence (unrelated to CVE-2022-26134).

I suggest you actually raise it with Atlassian support and conduct some form of forensic analysis to understand how this file got there.

Atlassian support might be able to assist, that is assuming they are actually interested to confirm that it's NOT due to ineffective fix.


Tags: confluence-server

cve-2022-26134

server
Upgrade issues
Asked by Daniel H Valois:

I am trying to upgrade Confluence in place and the server does not come back online after a "successful" upgrade install on a windows server. I need support from Atlassian but there is no contact number posted and submitting a ticket brings me to "ask the community" button. please assist!


Answers:
author: Chihara
body: It may be

* older Confluence is still running
* Tomcat ports are in use
* failed updating database schema

...

Check your Confluence logs (catalina.out and atlassian-confluence.log)

comments: author: Chihara
body: If your installed Confluence on Windows as Windows Service, Confluence/Tomcat started automatically. As a result, "older" Confluence still runs and some port such like 8090, 8000 are in use.

Check your older Confluence/Tomcat is completely stopped.

Another case, if you upgrade Confluence from 710.x or before version to 7.11 or later version, upgrade may be failed because of DB schema (<https://jira.atlassian.com/browse/CONFSERVER-66547>)


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

If the support system refers you here, then you are on a free or starter licence, which has no support at all. (Only Premium and Enterprise customers have access to telephone support)

You are going to have to debug this by working through the logs. It's impossible to start debugging from "it doesn't work".

What error messages are you getting when you try to visit the new system in a browser, and what do the server logs say the problems are? (Start with \<jira home\>/log/atlassian-jira.log and if that's not recording anything, look at \<jira install\>/logs/catalina.out for the Tmcat log)

comments: author: Daniel H Valois
body: we pay quite a lot for no support


author: Nic Brough -Adaptavist-
body: Ok, so why didn't you tell Atlassian that you have a support contract when you raised the request?

If you want support from them, you'll need to raise a request that tells them the SEN (support entitlement number) associated with your licence. You can get that from your licence page in your account, or, if you roll back to a working system, the help, system information or licence page in the application. You can also raise it directly from the "troubleshooting" page, but that won't be of much use if you've rolled back to a working system because it'll only feed them information on the working system.

Whatever you do with support, they are going to ask you to look at the logs, and give them the errors you are seeing in the browser.


Tags: confluence-server

server
How do I get access to this InfosecWiki? https://dexcom-it.atlassian.net/wiki/spaces/InfosecWiki
Asked by Mabel Thong:

Hi,

My manager approve my access to Confluence and Jira and I am able to see Infosec pages but not InfosecWiki pages.

An example is this restricted page that keeps returning an error- "You have stumbled on a restricted space."

<https://dexcom-it.atlassian.net/wiki/spaces/InfosecWiki/overview?homepageId=577863722>

How and who do I ask to get access to this wiki?

I already asked IT Help.

Thanks,


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I'm afraid we can't help you. We know less about any given Atlassian system than you do! We're a community of people here to talk about and try to help with Atlassian stuff, but you need to talk to your space owners or system admins about your access, and we can't know who they might be.

You should ask other people who are using the site, the people who asked you to use it (your manager?), and, I'm afraid, the IT support within your organisation.


Tags: cloud

confluence-cloud