youngmon/atlassian-qna huggingface dataset:
Can't see 'administer user' link on others' user profile page despite being administrator
Asked by Harry Reiss:

I'm a site admin and Confluence administrator, but am unable to see the 'Administer User' link on other people's User Profile pages. This link is described (only) on this page: <https://confluence.atlassian.com/confcloud/your-user-profile-724765382.html>.

At least for my installation, it seems only users themselves can edit their own profiles.

This is \*bad\*, because HR teams at least need to be able to update profile information for others. Is it expected (in which case the documentation is wrong) or a bug?

This is on Confluence Cloud.


Answers:
author: Harry Reiss
body: \<deleted\>


author: Nic Brough -Adaptavist-
body: This is absolutely correct. On Cloud, the accounts you are using are Atlassian accounts (unless you've enabled Google or a corporate LDAP externally). Atlassian accounts belong to the user, not you, so HR absolutely should not have any access to edit a profile. It's not your account.

comments: author: Harry Reiss
body: That principle seems over-strict when you consider the use case of HR trying to standardise the set of profile contact information which other members of a team need to see, and in the situation where individuals have already shared that information in their organisation. You'd never get a group of individuals each updating their own profile to standardise it.

Putting that aside - because I'm not going to win on that one - why does the documentation talk about an 'administer user' link for Confluence administrators? Firstly, I can't see that link, and secondly, doesn't it contradict the principle above?


author: Steven Behnke
body: It's incorrect. It's referring to previous functionality, well over a year/2 years ago.
Roadmap Planner Dynamics
Asked by Terri Berry:

I have Confluence Server and am building a page where I have embedded Roadmap Planner macro. I find that in order to reflect the bar I have in the swim lanes, I have to manually pull and drag in order that it reflects the dates properly as the days increment. Is this by design? If I have a weekly or monthly roadmap planner and my bar in a swimlane stretched 1 week and I do not open it for a month, will the view then be outdated unless someone has manually gone in and extended the bar in my swimlane??

So this does not work like a Gantt chart?? Is there a plug-in similar to a Gantt that will move dynamically and not require 100% manual intervention?


Answers:
author: AnnWorley
body: Hi Terry,

It sounds like the Roadmap Planner bundled with Confluence is working as expected.

Please consider evaluating these add-ons:

[ProductPlan for Confluence](https://marketplace.atlassian.com/plugins/productplan.confluence/server/overview)

[Live Roadmap](https://marketplace.atlassian.com/plugins/it.getconnected.plugins.confluence.live-roadmap/overview)

Thanks,

Ann

comments: author: Terri Berry
body: Thank You. The $$$ of the Live Roadmap will prevent me from exploring any further (-:


Tags: advanced-roadmaps
How can i put a "break page" when export to pdf
Asked by Sebastian casabonne:

Hi

How can i put a "break page" in places specifics of the document when export to pdf on confluence, some similiar of the "office word".

regards


Answers:
author: Bal?zs Szak?l _META-INF_
body: Hi Sebastian,

There is an add-on called [Content Exporter](https://marketplace.atlassian.com/plugins/com.metainf.confluence.plugin.pagetreeexporter.pagetree-word-exporter-plugin/cloud/overview), which can help you with this issue. Also have a rich other funcionality, feel free to try it :)


author: Steven Behnke
body: This has been asked possibly a million times. Are you on server or cloud?

comments: author: Sebastian casabonne
body: yes i have confluence on the cloud..

regards


author: Shannon S
body: Hi Sebastian,

If you are on Confluence Server, you can accomplish this with a User Macro:

* [How to create a page break function in Confluence to control pagination in PDF exports](https://confluence.atlassian.com/confkb/how-to-create-a-page-break-function-in-confluence-to-control-pagination-in-pdf-exports-735943076.html)

On Cloud, we have an open feature request for this:

* [CONFCLOUD-28115](https://jira.atlassian.com/browse/CONFCLOUD-28115)

Let me know if you have any questions!

Regards,

Shannon
Will too much created pages (say 6000 pages) affect Confluence performance?
Asked by Maria Cristina Verzuu:

These pages don't have file attachments though, only texts and Jira issue ticket (macro), running on Jira server version.


Answers:
author: Nic Brough -Adaptavist-
body: Not unless you've got a really low amount of resources on the server running Confluence.

6,000 pages is something we'd class as "tiny"

comments: author: Maria Cristina Verzuu
body: What do you consider "low amount of resources?" Btw are you talking about registered users?


author: Nic Brough -Adaptavist-
body: Sorry, "resources" is sometimes unclear. When I use it I usually mean "hardware" - memory, disk space and CPU power, but I know it can often mean other things like people.

Have a look at <https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html> for an idea of how you want to think about scale.
Can I make comments in Confluence get approval before becoming visible on page?
Asked by Taiwo Ojo:

Is it possible to add a control to comments on Confluence so that they will not appear until approved?


Answers:
author: Jack Brickey
body: I haven't seen anything like this before. All approvals including addons are focused on document approval not comment. TBH, enforcing approvals on comments seems overly restrictive. Maybe simply restricting the page for read access to all except those you intend to setup as approvers.


Tags: comment
How do I make my KB likehttps://confluence.atlassian.com/confkb - no sidebars?
Asked by Julian Weiss:

I am trying out Confluence as an option for my KB, but I don't want the sidebar with pages. I want it to look similar to the Confluence KB (<https://confluence.atlassian.com/confkb>) with no sidebars at all. I can do this with Drupal and want to be able to do this with Confluence.


Answers:
author: Suren Raj
body: Hi, Julian.

<br />

Yes, it is possible to hide the sidebar by default. The guide below has some instructions on how to add custom JavaScript code on the instance that will perform this action:

\* <https://confluence.atlassian.com/confkb/how-do-i-remove-the-side-bar-in-confluence-330796984.html>
How to use Jira Service Desk Cloud with Confluence Cloud for a customer Help Guide
Asked by Audrey Clark:

We currently use the server versions of both products and want to move to the cloud versions. If we do, can confluence cloud be used as a customer help guide. Also looking for information on how to customise confluence cloud so it looks like a customer facing help guide rather than an internal collaboration tool (e.g. [https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html).](https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html).?)

Can anyone advise if they do this please?

Audrey


Answers:
author: thais
body: Hi, Audrey,

The link you posted is from a Server instance using Scroll Viewport plugin, which is not available for Cloud.

But let's go to the good part: Yes, Confluence Cloud can be used as a customer help guide: you can use it as the knowledge base for your Cloud Jira Service Desk, and you can configure it to be accessible only to users with licences or to all users, enabling anonymous access.

You won't be able to customise Confluence Cloud to look like a customer facing help guide like Jira Service Desk rather than an internal collaboration tool, but it is possible to change some parts of the layout following the steps shown on the articles below:

- Changing the Look and Feel of Confluence <https://confluence.atlassian.com/confcloud/changing-the-look-and-feel-of-confluence-724765494.html>

- Customize your Space <https://confluence.atlassian.com/confcloud/customize-your-space-724764768.html>

Hope we could clarify all your questions.

comments: author: Audrey Clark
body: Hi Thais,

Thank you for your reply. If we built a space specifically for a customer helpguide and customised this would customers still be able to view information such as last change and who made them or could we hide this information?

Many thanks

Audrey


Tags: confluence-cloud

integration

jira

jira-service-desk
JIRA - Migrating from Self-Server to Cloud
Asked by Nguyen Hoang Quang Trung:

Hello,  

Our license number is **SEN-xxxxxx** and serverID **xxxx.**It is confluence version is 5.5.2.   

I would like to migrate all confluence from our Self-Server to Cloud. As I know and check. First I need to upgrade to version 6.x and then I can migrate right? Unfortunately my license is expired how can I buy a new license for Confluence?  

Thanks,  
Trung  


Answers:
author: Nic Brough -Adaptavist-
body: I've edited some personal stuff from your answer to prevent spam and misuse.

Yes, you need to upgrade to 6.latest first. I would strongly recommend going to version 5.13 and then to 6.latest.

You will need a new licence to upgrade, but as you are moving to Cloud, you may be able to do this with an evaluation licence.

comments: author: Nguyen Hoang Quang Trung
body: Hi Nic,  

You mean I can use the licence from cloud to for my self-host? At the moment from my admin panel I cannot see anything related to upgrade new version!  

Thanks,  
Trung.  
![Screen Shot 2018-02-28 at 14.13.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/16023i542960B9A9C363B8/image-size/large?v=v2&px=999 "Screen Shot 2018-02-28 at 14.13.08.png")  


author: Nic Brough -Adaptavist-
body: No. You don't get a licence for Cloud, you get access to a service run for you.

You need to get a new licence from my.atlassian.com


author: Nguyen Hoang Quang Trung
body: Process to migrate our existing self-host confluence to Cloud.  
1. Upgrade version from 5.5 to 5.13 and then 6.7 right? Before can upgrade need to buy a new license (can i use my current license from cloud)?  
2. After latest Confluence upgrade I can process Migrating from Self hosted server to Cloud?  

Thanks,


author: Nic Brough -Adaptavist-
body: Again, there is no Cloud licence. You'll need evaluation

Yes, upgrade from 5.5 to 5.13, then 6. If you have never done an upgrade before, I would also recommend that you go to Confluence 6.0 before 6.latest.

Once you're on the latest Confluence, yes, follow <https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html>


author: Nguyen Hoang Quang Trung
body: Thanks Nic!
Page tree > clicking child page brings back parent page
Asked by Marco:

Hi,

When I click a child page from the page tree in the sidebar, then it brings back the parent page. Even stranger is the fact that the URL did change to the child page URL.

Did anyone experiece this before, or knows a solution?

Thanks!

Marco


Answers:
author: Lei Wang
body: Hi Marco,

Could you please let us know what Confluence version you are using? Any error messages in atlassian-confluence.log that indicate the URL redirect?

comments: author: Marco
body: Hi,

It appeared our admins made some security changes that caused this behaviour.

So in the end nothing that Confluence caused by itself.

Thanks for your response though.

BR,

Marco
Cooperation with G-suite
Asked by Urszula Kaczorek:

Hello,

I was wondering if there is possible to MOVE to Atlassian in easy way sites, that we created on G-Sites? They are mostly technical instructions for our employees. We have a lot of content there, images and tabs, so it would take much time to rewrite all information to Atlassian site.


Answers:
author: Nic Brough -Adaptavist-
body: I am not that familiar with g-suite. What forms of exports of your data can it provide?

If it doesn't do exports, then you are probably looking at having to write something to scrape and import it.


Tags: cloud

g-suite
Is there a setting for having links in text underlined?
Asked by Jules Ernst:

We're working in confluence and for me it's very very hard to recognize links in text. As there are rules and legislation for accessibility I asked our maintainer to add underlines to links. He could not find any setting for this.

Does anyone know where the option is to make links clearer for eveybody?


Answers:
author: Jaclyn Mazzarella
body: Hi there!

Addteq's app for Jira and Confluence is a great option for visually impaired users! It allows your Jira \& Confluence instances to be compliant and offers your users ease of use. Hope this helps anyone in need!

<https://marketplace.atlassian.com/search?query=unstoppable>

comments: author: Jules_Ernst
body: Well it is good to know that in our team most of us are not visually impaired. But we still find it very hard to see the links within our texts in confluence. That's why we need underlined links in running texts. That's the only thing we need. Is Addteq's app the right tool for this purpose?

But on the other hand, thanks for your reply. We work a lot with visually impaired people. It's good to know there are addons if they are getting stuck.


author: Steven F Behnke
body: It would be helpful to know if you're using Confluence Cloud or Confluence Server/Data-Center/On-Premise. They're quite different.

There's no out-of-the-box option for this, no.

comments: author: Jules Ernst
body: When I click on Help \> About Confluence it starts with: "Atlassian Confluence Cloud ...". We are running Confluence on \<ourname\>.atlassian.net.

Is there an easy, least-technical way to solve this accessibility-issue?


Tags: accessibility
How do I manually order Child pages in the Child Display Macro in Confluence?
Asked by Alex Reid:

I want to change the back ground and add logos to my main page and subsequent sheets. how do I do this?


Answers:
author: Shannon S
body: Hi Alex,

Changing the background in Cloud is not possible, due to it requires custom CSS which is a restricted function.

We have a feature request for this below. Feel free to vote and comment there with your usage case as it will help us should we choose to implement the feature:

* [CONFCLOUD-36137](https://jira.atlassian.com/browse/CONFCLOUD-36137)

As for your logos, can you explain exactly what you need them to do? You can insert pictures into pages but if you let me know exactly the expected behavior I can help you here.

Lastly, your title mentions you want to reorder child pages in the Children Display Macro. Could you confirm if that title is a mistake or if you also need that information?

Regards,

Shannon

comments: author: Alex Reid
body: Thanks Shannon,

on the main space page and the pages I want there to be logos instead of the blue and white thumbnail sheet icon.

Also, I have no idea who wrote that question about child pages, but it wasn't me. I don't even know what that means. Where do you see that?

Lastly, I would like to know if I can API into confluence with something like Survey Monkey, rather than use the widgets on file as they are not robust enough. is that doable?

many thanks,

Alex.


author: Shannon S
body: Alex,

I'm not sure what you mean about the blue and white thumbnail sheet icon, but in Cloud you can change your site logo and individual space logos, so have a look at this article on how to do it:

* [Change your Site Logo and Colors](https://confluence.atlassian.com/confcloud/changing-the-site-logo-724765495.html "Changing the Site Logo")

Are you referring to this logo? ![Screen Shot 2018-03-01 at 3.43.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/16160iE62B7A8A43EFD296/image-dimensions/28x23?v=v2 "Screen Shot 2018-03-01 at 3.43.14 PM.png")

If so, it's not possible to change that one.

As for the title, I've seen in the past that somehow the title of another question gets added to a question randomly when a new question is created. So that may be the case. I just wanted to make sure you didn't have any further questions that weren't mentioned.

Regards,

Shannon
Image Attachments not showing after page reorders
Asked by Jason Choi:

I did a bunch of page reordering on my confluence page and now I can't get images to display on the published page. The edit page; however, still displays the images. I'm not quite sure how I can fix this.

**Edit:**

\<img width="720" data-linked-resource-default-alias="Contributor-Mockup1.jpg" data-linked-resource-container-id="249594303" data-linked-resource-container-version="9" class="confluence-embedded-image" data-location="Jason Choi \> Contributor Page - Mobile Layout Mockup \> Contributor-Mockup1.jpg" data-linked-resource-id="252412026" src="https://{page}.atlassian.net/wiki/download/thumbnails/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2\&amp;width=720" data-linked-resource-version="2" data-linked-resource-type="attachment" data-unresolved-comment-count="0" data-linked-resource-content-type="image/jpeg" data-media-type="file" data-media-id="85ff7525-b5f1-4df9-bf7c-7eb751aea57e" title="Jason Choi \> Contributor Page - Mobile Layout Mockup \> Contributor-Mockup1.jpg" data-base-url="https://{page}.atlassian.net/wiki" data-image-width="1925" data-image-src="https://{page}.atlassian.net/wiki/download/attachments/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2" data-image-height="3428" style="position: absolute; width: 720px; max-width: 50%; display: block; top: 244px; left: 182px; opacity: 0.5;"\>

**Published:**

\<img class="confluence-embedded-image" width="720" src="https://{page}.atlassian.net/wiki/wiki/download/thumbnails/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2\&amp;width=720\&amp;height=1282" data-image-src="https://{page}.atlassian.net/wiki/download/attachments/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2" data-unresolved-comment-count="0" data-linked-resource-id="252412026" data-linked-resource-version="2" data-linked-resource-type="attachment" data-linked-resource-default-alias="Contributor-Mockup1.jpg" data-base-url="https://{page}.atlassian.net/wiki" data-linked-resource-content-type="image/jpeg" data-linked-resource-container-id="249594303" data-linked-resource-container-version="9" data-media-id="85ff7525-b5f1-4df9-bf7c-7eb751aea57e" data-media-type="file" srcset="/wiki/wiki/download/thumbnails/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2\&amp;width=1440\&amp;height=2564 2x, /wiki/wiki/download/thumbnails/249594303/Contributor-Mockup1.jpg?version=2\&amp;modificationDate=1519771364874\&amp;cacheVersion=1\&amp;api=v2\&amp;width=720\&amp;height=1282 1x"\>

Notice in the published page, the srcset="/wiki/wiki/..." which seems definitely incorrect. Any help would greatly be appreciated.


Answers:
author: Jason Choi
body: Nevermind, I got it to work with Markdown instead. Regardless, I think there is something wrong with the embedded images via the Image attachment link. Thanks.


Tags: attachment

image

page
How do you configure default text styles, e.g., change text color for "paragraph" and other styles?
Asked by Mark Kasimatis:

In Confluence when editing a page the "paragraph" or any other style shows text in color dark gray rather than black. How can I set the text color for "paragraph" and the other text styles (Heading 1, Heading 2, etc.) to be black by default? Thanks for any info!


Answers:
author: Jason B
body: Hi Mark!

To customize the look of Confluence, including text elements, you would need to use CSS. This can be done either on a site-wide or per-space basis. We have a good article about CSS here: [Styling Confluence with CSS](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)

For example, to change all of the text of a paragraph (inside of a \<p\> tag), as well as headings 1-2 to black, you could use the following CSS:

```
p, h1, h2

{

? ?color: black;

}
```


Tags: colour

layout

paragraph

text
How do I insert a link that automatically opens a second tab?
Asked by Paige Funk:

I am creating links to PDF files. Currently, when a user clicks on the link, it navigates from the Confluence page to the PDF. I would prefer the PDF opened in a new tab by default. Is this possible?


Answers:
author: Igor M.
body: Hello,

If those links are to pdf files stored somewhere else, you can follow [How to force links to open in a new window](https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html) KB:

1. Visit **Administration \>\> Custom HTML**
2. Click **Edit**
3. In the `At end of the HEAD `field, insert this code:
   * For external links only, like `[`[http://www.google.com](http://www.google.com/)`]`:

         <script>jQuery(document).ready(function() {    jQuery(".external-link").attr("target", "_blank");});</script>

   * For all type of links (internal and external):

         <script>jQuery(document).ready(function() {    jQuery(".wiki-content a").attr("target", "_blank");});</script>

4. Hit **Save**

If you want Attachments to open in a new tab, and you are using **Confluence Server,** then [How do I make my attachments open in a new window or tab?](https://confluence.atlassian.com/confkb/how-do-i-make-my-attachments-open-in-a-new-window-or-tab-313459830.html) the guide should help. You would need to make some customisations for that. Let me know if you have any questions.

Regards,

Igor


Tags: link
Broken images after resizing and publishing?
Asked by Shawn in Van:

Hello all,

I am doing nothing different by inserting a previously attached image (240 pixels) and then resizing it to 24 pixels. It looks fine in edit mode but when I either preview or publish, it appears as a broken link.  

Just as purplexing, if I click on the broken image, it previews correctly.  

Any ideas?

I am using Confluence Cloud edition.


Answers:
author: Shawn in Van
body: It's magically fixed now.

Thanks Confluence! :)

comments: author: Pat Thomas
body: My looks good, too. Whew! That was a bit of a scare.


author: Shawn in Van
body: Thanks again for your initial reply. You saved me a lot of time by not wasting time to investigate if it was a local problem or some dumb thing I did wrong.  

:)


author: Shawn in Van
body: I submitted a ticket at <https://support.atlassian.com>


author: Pat Thomas
body: I am having the same issue in Confluence Cloud. This just started about 15 minutes ago. Every attachment is viewable in edit mode, but all attachments appear as broken images in display mode.

comments: author: Shawn in Van
body: I feel bad for you but I also feel a bit relieved that I'm not alone. Thank you Pat. :)


Tags: cloud

image
Show More link on Recently Updated doesn't
Asked by skube:

Using the **Recently Updated** macro/widget on a page, I've set it to show **max=10** . The 10 articles show, but the **Show More** button doesn't show any more articles when clicked.


Answers:
author: Damien Tan
body: Hey [@skube](/t5/user/viewprofilepage/user-id/815886)

I'm able to find a bug report that says the exact issue but this is on a Confluence Cloud environment:

* <https://jira.atlassian.com/browse/CONFCLOUD-56858>

I've also did some testing on one of the recent releases of Confluence Server 6.7.2 and the "Show More" works just fine.

Are you coming from the Confluence Cloud? If you're referring to the Confluence Server, you can share with me the version you're using perhaps I can do a quick test and see if its a bug or something we can fix it on your end

comments: author: skube
body: Thanks for getting back!

Yes, I'm using Confluence Cloud **version:** Confluence 1000.0.0-3bba037c510

I guess I'll just have to wait until the open bug gets fixed.