youngmon/atlassian-qna huggingface dataset:
-Uploading files in file lists seems to have ceased to work!
Asked by Sumbal Rizwan (107481):

Uploading files in confluence file-lists seem to have ceased to work randomly and I can't quite pinpoint what the issue is. I am trying to upload a file with ensured upload size, filename is proper and the baseURL is correct and in each situation they are all good to go.

I can see the file uploading in chrome, and once it hits 100% the page appears to refresh but no new files are posted. It seems that the uploaded file is disappeared. Kindly assist!


Answers:
author: Shannon S
body: Sumbal,

I believe you might be referring to the following bug:

* [CONFCLOUD-62272](https://jira.atlassian.com/browse/CONFCLOUD-62272)

Have a look at that, and let me know if it's the behavior you're experiencing.

If it is not, I would recommend [raising the request to them](https://support.atlassian.com/contact/#/). Once resolved, you can feel free to let us know what the issue was.

Regards,

Shannon

comments: author: Sumbal Rizwan (107481)
body: Yes! Its exactly the same behavior being experienced. Any idea about the ETA, i mean when would this bug be fixed?


author: Shannon S
body: Thank you for confirming, Sumbal!

At this time there's not yet an ETA, but the bug will be updated once there is more information on that. I can see currently it's been escalated in highest priority, so I expect to see updates soon. I'm reaching out currently to the development team in order to see if we can get any additional information.

In the meantime, one workaround that works for a few users is to use the drag and drop option. This might work for you, so please feel free to try it.

Regards,

Shannon


author: Shannon S
body: Hi Sumbal,

Looks like the case was actually just updated now with the following:  

> Thank you all for the patience. The problem has been identified and a fix is in our release pipeline and should make it out in the coming days. We'll update the ticket once the release has made it to production.

Great news!

Regards,

Shannon


Tags: cloud

confluence-cloud
Bullet list shows double bullets
Asked by Thomas Toth:

Hi, I've pasted a bulleted and indented list (from Google sheets) into confluence which seems to work just fine (Capture1.png). However, I've noticed that it has some very strange behaviour which I'm not able to fix.

* When I delete an item from a previous bullet list, my new list is flattened to 2 levels (Capture2.png)
* The order of the items is automatically rearranged (Capture2.png)
* When trying to indent some of the bullets, they automatically end up staggered (Capture3.png)
* When trying to add a new line after the fist line, the second line ends up with double bullets (Capture3.pn)

I've tried to add/remove lines, paragraphs and others but there seems to be no way to resolve it. I even published it and then edited it again but the problem persists.

My list is over 100 items long and has up to 4 levels, I don't want to spend the time to hand edit the order and indent levels. Any ides on how to resolve this? Or what could be the cause for this?

![Capture1.PNG](/t5/image/serverpage/image-id/31804i2F2B5D1B325DAB82/image-size/large?v=v2&px=999 "Capture1.PNG")![Capture2.PNG](/t5/image/serverpage/image-id/31805i5CAC6D66AA84C7E4/image-size/large?v=v2&px=999 "Capture2.PNG")![Capture3.PNG](/t5/image/serverpage/image-id/31803iAC7F18FA02070DD7/image-size/large?v=v2&px=999 "Capture3.PNG")


Answers:
author: Bill Bailey
body: This happens a lot with HTML pasted into Confluence, You have some extra tags. There are only two ways to resolve this:

1. Clear all formatting and manually reformat (you may not need to do the whole list.
2. Install the source editor plugin and look at the HTML source and clean it up there.

Either takes a bit of time -- seen this a lot.

comments: author: Thomas Toth
body: Thanks a lot. I was expecting that to be the case, just couldn't find a way to solve it. Usually saving will clear out undesirable tags but it seems that doesn't happen here.

I'll investigate to get the source edit plugin.

Cheers :)


Tags: cloud

confluence-cloud
What are the possible reasons for me to not be able to upload a file on Confluence ?
Asked by Shilpi Suman:

I am trying to upload an APK on Confluence. I do not get any error after uploading the file. But the file does n't show up in the file list on the relevant page.


Answers:
author: Shilpi Suman
body: Hi [@Shilpi Suman](/t5/user/viewprofilepage/user-id/1941779),

Can you check if there are any special characters in the name of the file? If there is one, the attachment may not be found by Confluence search and may cause some Confluence functions to behave unexpectedly.

Thanks,

Swathi

comments: author: Shilpi Suman
body: Thanks Swathi. The file name has no special characters. For earlier versions of the same file, I had no trouble uploading on Confluence.


Tags: cloud

confluence-cloud
Need to add new heading under Table of Content macro
Asked by Ashish Malik:

There is a Confluence page with Document ID and relevant Table of content Macro. This has heading for different sections on the confluence page. This Page and Macro created and address by different user.

Now I want to add new heading to the table of content, How can I do that?

Thanks


Answers:
author: Tessa Tuteleers
body: Hi Ashish,

The table of content macro uses the text formats (heading 1, heading 2, heading 3,... ) in your page to built up the table.

To add a new heading, just change the format of the title you want added.

For more info, see the documentation Atlassian wrote on this [here](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html)

If this does not answer your question, let me know!

- Tessa
How do I receive email notifications for certain spaces when I have full access to all spaces?
Asked by Netmaking Faktura:

All developers in our company are added to two groups by default, and these two groups have full space permissions. Also, when creating a new space, these are the two groups that automatically gains access.

However, not every member works on each space so we don't want member to receive notifications for those teams.

I've looked at the documentation of how to subscribe to email notifications (<https://confluence.atlassian.com/confcloud/email-notifications-724765358.html>), but it is not clear to me:

A. Which option is correct to choose when you only want notifications for spaces you follow

B. How this will work when every member by default have full space permission to each space.

Do I have to create separate groups for the spaces, and assign each member accordingly?


Answers:
author: Shannon S
body: Hello,

You're most likely referring to one of the following:

*

  ##### Subscribe to daily updates {#toc-hId-1234420065}

*

  ##### Subscribe to all blog posts {#toc-hId--1317736896}

*

  ##### Subscribe to network {#toc-hId-425073439}

*

  ##### Subscribe to recommended updates {#toc-hId--2127083522}

Your users can change those settings in their profile if they want. If they unsubscribe from these then they'll only receive updates on pages and spaces they're subscribed to.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud

email

notification
Getting documentation for Confluence 3 XML-RPC API and need to convert Confluence Wiki format to HTM
Asked by Bharat Arora:

Hi Team,

Need documentation for Confluence 3 XML-RPC API 's methods and need to convert Confluence Wiki format to HTML


Answers:
author: Nic Brough -Adaptavist-
body: There's a SOAP API for Confluence 3 (see <https://developer.atlassian.com/confdev/deprecated-apis/confluence-xml-rpc-and-soap-apis> ), but it's not going to give you html.

You'll have to convert anything you fetch from wiki markup to html by yourself.


Tags: atl-adm

developer
How to upgrade Confluence DB from Oracle 11 to Oracle 12
Asked by Lukas Kinc:

Hi,

we need upgrade Confluence 5.1.2 to Confluence 6.x. Our old Confluence use Oracle 11, so we also need upgrade DB from Oracle 11 to Oracle 12.

What is the best way?

Copy/upgrade data from Oracle 11 to Oracle 12 and switch DB connection in Confluence and after that upgrade Confluence by standard way?

Or upgrade DB data through Confluence by XML export?

Thanks for advices


Answers:
author: Lukas Kinc
body: Well... in smaller instances of Confluence would be better way throught backup-restore...


Tags: confluence-server

database

migration

server
How can I change the first day of week?
Asked by ortal ohayon:

Hi,

Can I adjust the calendar sot that the first day of week is Sunday and not Monday?

Much necessary for our company.

Thanks,

Ortal


Answers:
author: Maarten Cautreels
body: Hi Ortal,

Since I don't know if you're on Confluence Cloud or Server I'm responding with an answer for both:

In both installation types the first day of the week is determined by the User's language settings. Changing these settings is a bit different on Cloud compared to Server.

**Cloud**

On Cloud this cannot be overridden globally. You can find the details in the [Confluence Cloud Team Calendar FAQ](https://confluence.atlassian.com/teamcalcloud/team-calendars-faq-909903980.html). But in short:

You'll have to change the language settings for those users who want another first day of the week.

**Server**

While by default the user's Language settings are being used, you can override the first day of the week globally. You can find the details in the [Confluence Server Team Calendar FAQ](https://confluence.atlassian.com/teamcal/team-calendars-faq-241566273.html). But in short:

If you want to override the default for all users, regardless of their profile setting, go to ![](https://confluence.atlassian.com/teamcal/files/949249108/949249105/1/1524191064093/cog.png) \> **General Configuration** \> **Team Calendars** and choose a specific day of the week.

Hope this helps.

Best,

Maarten

comments: author: jevgenij_dmitrijev
body: And what to do If you language is not supported? And English language does not support Monday as a first day?


Tags: team-calendars-for-confluence
Table column width. No mode selector (Fixed or resizable)
Asked by Dmitriy Ushatskiy:

hi, guys,

i dont see the table mode selector. So I cannot choose fixed width or resizable.

How do I get the selector there? Its supposed to be in the left corner. See the picture

Please help.

<br />

Thanks,  
![Screen Shot 2018-09-09 at 01.35.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/31735i27F791050BC28B40/image-size/large?v=v2&px=999 "Screen Shot 2018-09-09 at 01.35.03.png")


Answers:
author: kennyngkk
body: Hi Dmitriy,

May I know what version of Confluence are you using? This feature is only available, for version 5.10 and above.

* <https://confluence.atlassian.com/doc/confluence-release-summary-160006346.html>

If you are using version 5.10 and above, can you see if the options appear when you click inside the column?
Is there a way to add a Page navigation tree (based on headings in the page) to the left side bar?
Asked by Steven Higgs:

Basically, I have a very large document (page) and instead of displaying its table of contents at the top of the page, I want to display a navigation tree in the left side bar based on the same criteria that generates the table of contents within the page (for example, if it finds a heading 1 then it adds to the tree).

But I want this to be in the left side panel without creating a page for each heading.

Is this possible?


Answers:
author: Igor M.
body: Hello,

You can add TOC macro to your sidebar same way you would to your page, but using Markdown language.

For the example below, I went **Space Tools \> Look and Feel \> Sidebar, header and footer**and added the following markup to Sidebar section

```
{toc:style=none|outline=true|indent=10px|absoluteUrl=true|maxLevel=3}
```

It created TOC in the sidebar for the page that is currently open. From the language:

* No bullet style was used
* Pages were numbered by headings
* The tree is indented by 10 pixels
* Absolute URLs are used so that you are redirected to the page anchor, otherwise, links will not work
* And I have chosen to show up to level 3 of pages

Any other parameters can be added by referencing [Table of Contents Macro](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html) page.

So my final result was a table of contents shown in the sidebar. Every time I switch a page, TOC for that page will be displayed.

![Screen Shot 2018-09-10 at 11.39.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/31806i7052A9CD49FE3632/image-dimensions/186x286?v=v2 "Screen Shot 2018-09-10 at 11.39.10.png")

comments: author: James Dellow
body: It would probably be worth creating a user macro to add some styling and javascript to make the TOC expandable


author: Steven Higgs
body: Igor,

Thank you for your suggestion. It does add the type of TOC we want to the sidebar, but whenever you click one of the links (in this TOC), it refreshes the whole page, collapses the new TOC, and the focus goes back to the document link (rather than the section where we're trying to link to.)

Any suggestions?


author: jychang
body: I want to try this, but there no longer appears to be a sidebar section Confluence Cloud 1000.0.0-da503df1a09f.

I tried **Space Settings \> Look and feel \> Page layout** , but only Header and Footer sections exist under **Page layout.** Then I searched in **Jump to setting...** and found **Space Settings \> Manage Space \> Edit sidebar** , but there are only two toggle buttons for **Overview** and **Blog** and no section to enter markup.

How do I add the TOC to the Sidebar in Confluence Cloud 1000.0.0-da503df1a09f?


author: James Dellow
body: Another approach might be to make use of [sticky table headers](https://confluence.atlassian.com/doc/tables-136463.html#Tables-stickytableheadersStickytableheadersinviewmode), by putting the TOC in the table header and the content in the table rows beneath, then use the flat list option in the TOC macro. However, this will only work in certain scenarios.
Confluence: After upgrading to 6.11.0 date picker format changed
Asked by oxydaemon:

Previously when I press // , the shortcut for date picker, it give me the input format as dd-mm-yyyy, but after upgrading it changed the format to mm-dd-yyyy

I checked the docs and my settings and I'm current set to English (UK), no change from before.

How can I change it back to dd-mm-yyyy format for the date picker?

Thanks!


Answers:
author: Mohamed Benziane
body: Yes i mean this page.

Can you read this page there are some interesting informations

<https://community.atlassian.com/t5/Confluence-questions/Confluence-How-do-I-change-the-format-of-date-selected-by-the/qaq-p/290876>


author: Mohamed Benziane
body: Hello Kelvin,

Here the documentation on how to change format date picker.

<https://confluence.atlassian.com/jira/changing-the-due-date-input-format-192536.html>

It is using java date format so if you're looking for particular type of format look at the java date format doc.

Regards

comments: author: oxydaemon
body: Hi Mohamed,

Thanks, but that one is for Jira - my problem is with Confluence (I posted in the Confluence forum)

I've edited title to make it more clear

Thanks!  
Kelvin


author: Mohamed Benziane
body: Hi Kelvin,

Sorry, can you check this doc

<https://confluence.atlassian.com/doc/configuring-time-and-date-f>

Regards


author: oxydaemon
body: Do you mean <https://confluence.atlassian.com/conf610/configuring-time-and-date-formats-952623200.html>?

I tried that, changing it from the original setting:

Date Time Format: "dd MMM, yyyy HH:mm"

Date Format: "dd MMM, yyyy"

To:

Date Time Format: "MMM dd, yyyy HH:mm"

Date Format: "MMM dd, yyyy"

And restarted confluence, still no change on the date picker.
How do I delete an attachment from a page?
Asked by Laura Lawson Langmade:

I have attached a power point on a page, but would like to delete it off. How can I get rid of this document so that I no longer see it when I edit the page and open the attachments?


Answers:
author: Mohamed Benziane
body: Hi Laura,

If you want to delete a attachment first make sur you avec the 'Delete attachment' permission.

Here the doc on how managing attachment.

<https://confluence.atlassian.com/doc/manage-files-139415.html?_ga=2.72374163.1419368726.1536253127-419298468.1536104985>
How do you organize global information cross departmentally
Asked by Alicia Pino:

We have several platforms that need documentation. We are an ecommerce company and use 3-4 platforms to accomplish order processing. I proposed that we have a space dedicated to each platform where each department can go in and create documentation based on their piece of the pie so to speak so that all documentation lives in one global space.   

Each department wants to keep the documentation within their own department spaces (marketing, software etc) so that to know how to work on certain aspects of each platform, you have to go to the department space to find the documentation. They've even proposed creating a dedicated space for each platform and then just creating a one page table of contents that links out to where every page is.

How do you all handle cross-departmental documentation needs like this?


Answers:
author: Jonny Adams
body: [@Alicia Pino](/t5/user/viewprofilepage/user-id/1421669) I think you could tackle this from either direction by just using labels (tags).

If you go with having spaces for departments then just make sure that documents for platform A are labeled as platform A in each department. That way users can quickly search based on labels.

[Here is a Confluence article on labels.](https://confluence.atlassian.com/confcloud/use-labels-to-organize-your-content-724764874.html)

comments: author: Alicia Pino
body: That's a good idea, thank you!


author: Alex Wetherbe
body: It sounds like you may be in need of a single system of record. What are the specific platforms that need to be in sync?
How can I embed a PDF in a page with flip books effect in Confluence?
Asked by Charitha Veeragandham:

I have a pdf file and would like to upload it in Confluence with flip books effect.

I know this question was asked already but I did not find any answers helpful.


Answers:
author: AhmadDanial
body: Hi, Charitha.

While I am not sure if you are referring to the [Pdf flip book in confluence](https://community.atlassian.com/t5/Confluence-questions/Pdf-flip-book-in-confluence/qaq-p/96500) specifically, I tried to search for macros in Confluence that can offer the flipbook functionality but could not find any.

Have you tried to check on the flipdocs and other options shared by the users nevertheless to see if they might cater to your requirement?

If not, can you share a little better on the specific need that you have for the Confluence pdf flipbook to work on your end? Thanks.

comments: author: Charitha Veeragandham
body: Hi Ahmad,

Thank you for the response.

You are right, I was referring to the [Pdf flip book in confluence](https://community.atlassian.com/t5/Confluence-questions/Pdf-flip-book-in-confluence/qaq-p/96500) post. I tried all the options suggested in the comments. But unfortunately they are all paid software.

We have company related catalogs that we would like to upload in confluence but with flip book functionality.

The link below is our company website where the flip-books are implemented. We would like to do the same in Confluence (Cloud) too.

I tried using an iframe but that doesn't fit our requirement because of the following reasons,

* iframe doesn't allow full screen.
* Cannot display just the flip-book. iframe displays the entire web page.

Thank you,

Charitha


author: AhmadDanial
body: Hello, Charitha.

Thank you for the clarification. Yes, most of the add-ons are paid ones since it is not something that is easily achieved in Confluence.

For now, let us see if there are other users who might be able to offer other solutions or recommend free add-ons to cater to the requirement.
How do you organize global information that multiple teams touch?
Asked by Alicia Pino:

We have several platforms that need documentation. We are an ecommerce company and use 3-4 platforms to accomplish order processing. I proposed that we have a space dedicated to each platform where each department can go in and create documentation based on their piece of the pie so to speak so that all documentation lives in one global space.   

Each department wants to keep the documentation within their own department spaces (marketing, software etc) so that to know how to work on certain aspects of each platform, you have to go to the department space to find the documentation. They've even proposed creating a dedicated space for each platform and then just creating a one page table of contents that links out to where every page is.

How do you all handle cross-departmental documentation needs like this?


Answers:
author: Sattesh M
body: Hello Alicia,

The plan you have sounds pretty good already as to how to manage cross department documentation.  

It will be best to start with creating user Groups, one group for each department, and putting all the users in that department into the respective groups.  
This way, we can easily assign permission for the Spaces by assigning the group access to the Space.

We do not have to just stick with One Space for One department however, if a department is big, and they require another Space, you can create more, like "Marketing admin", or "Marketing Sales", etc.

* [Manage groups](https://confluence.atlassian.com/cloud/manage-groups-744721627.html)
* [Assign Space Permissions](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html)
* [Permissions and Restrictions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)

Hope that helps.  

Cheers,  
Sattesh


Tags: cloud

confluence-cloud

organization

permission
Want comments in an excel show in confluence.
Asked by RMAGANTY:

I have an Excel spreadsheet which has many sheets within. It also has comments in many of the cells. But when I attach it to a page in confluence I want users to see the spreadsheet, its sheets and the comments. How can I do that?


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi Radha,

I am afraid there isn't a way to view the comments inserted into any of the cells in Confluence, unless the user downloads the attachment to view its content and comments in Excel.

However, the user can view the contents of all the sheets in Confluence doing one of the following:

* I am assuming you meant attaching an Excel sheet (with multiple sheets within) using **Editor \> Insert Files and Images \>** Browsing and inserting the intended spreadsheet. In this case, once you publish the page:  
  when the user clicks the attachment 'thumbnail', the attachment opens in the page (like any other image) and the user can scroll down to view the other sheets' content. In other words, the attachment opens as a scrollable page and every next sheet's content translates to next page.
* You can also use excel macros (native or third party apps) to view the excel page contents as a Confluence page. 'Office macro' can display only one selected sheet's data. You can configure multiple macros to view contents of different sheets. There is another macro 'Excel' that converts Excel data into tables in Confluence. This displays all the selected sheets' content in the tables.  
  ***Note**: The user must have the macro configured in the respective instance to view the data.*
* When you attach an Excel sheet using **Ellipses (...) \> Attachment \> Attach a spreadsheet**or try to view the spreadsheet using the mentioned navigation, you or the user can see only the active sheet's content and not the other sheets or comments.

As I said in the beginning, the user can always download the attached excel sheet to view both the comments and additional sheets.

Hope this helps!

Thanks

Sireesha

comments: author: RMAGANTY
body: Thank you so much for the detailed options. It is true that user can download and view.