youngmon/atlassian-qna huggingface dataset:
Source Tree doesn't open and no logs error
Asked by Jos? Ignacio Alvarez-Torres Naranjo:

When I try opening the splash screen appears but then just closes

I've reviewed the source tree logs and the last error was created two days ago...

I've deleted source tree two times and still won't open... I've deleted the config file to no effect, I've added -\>

```
<setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String"> 
     <value>True</value> 
</setting>
```

to the config file still to no effect...

do anyone knows what I can do?


Answers:
author: Jos? Ignacio Alvarez-Torres Naranjo
body: okey I found a similar case here <https://community.atlassian.com/t5/Sourcetree-questions/Source-tree-not-starting-in-windows-10/qaq-p/1023302#M37466>  

so I made some digging and here how to solve it

1. open cmd as admin
2. Type **net stop winmgmt** into the command prompt and press enter.
3. When prompted if you wish to continue, type **Y** and press enter.
4. Type **winmgmt /resetrepository** into the command prompt and press enter.
5. Restart your computer to pick up the changes

comments: author: Sophia Park
body: Hello, I tried using this solution and it did not resolve the problem. Also it caused a corruption in my wmi repository which I have not been able to fix. Do you have any advice on how to resolve this issue?


author: Jens-Uwe Rumstich
body: I see the same behaviour. I filed the following issue, maybe it gets fixed.

Seems that there is a server not available and that might cause problems.

<https://jira.atlassian.com/projects/SRCTREEWIN/issues/SRCTREEWIN-13765?filter=allissues>

comments: author: Jos? Ignacio Alvarez-Torres Naranjo
body: thanks for your help! I finally solve it


Tags: atl-gruland
How to fix problem where Sourcetree enters install wizard on every launch?
Asked by cmhardage_th:

I have a user who attempted to uninstall and reinstall Sourcetree 3.4.7 on Windows 10 Enterprise. She was able to perform the steps of the installation wizard and clone a repository with the application. She exits the application normally. When she launches the application a second time (and every subsequent time), Sourcetree wants her to go back through the installation wizard.

We have gone through uninstalling the application, including deleting the install folders, and reinstalling. We have rebooted the machine several times including after uninstall and before reinstall.

Is there a configuration setting, either in a file in the install directories or in the Windows Registry, that can be changed to stop this behavior? If so, where is it?


Answers:
author: Friederich Grodtke
body: Installing the Sourcetree "Enterprise Windows" Version seems to work for me.  
This Version seems to get installed into "C:\\Programs Files (x86)\\..." instead of the user Appdata.

I found the "Enterprise Windows" Version here:

<https://www.sourcetreeapp.com/download-archives>

comments: author: Scott Chapman
body: This eventually worked for me. Also had to manually create the link to the app in C:\\Program Files (x86)\\Atlassian\\Sourcetree and had to manually install Git For Windows.


author: Friederich Grodtke
body: +1  
I have the same Problem.  
Everytime i start Sourcetree (3.4.7) i need to do the installation process again.  
I am using Windows 10 Pro (Build 19043) inside a company Windows-domain.

In one of the steps the installation, it asks for Git \& Mercurial. But it cant download Mercurial, i get a error 403.
Unable to clone repository in SourceTree
Asked by meike.de.with:

Hi all, I am trying to use SourceTree 3.3.8 in combination with BitBucket, which used to work fine on my previous laptop, but now I have a new one (the previous one would not start up anymore) and am running into an issue where I am unable to clone a repository and I get the error shown below.

When I clone the repository via Git Bash (generating an SSH key there) that works fine, but not when I generate and load an SSH Key via PuTTY and SourceTree, so the issue seems to be with SourceTree.

Please let me know if you need any further information or if you know of things that I could try/test to further understand where the issue is coming from.

![CloneRepositoryErrorSmall.png](/t5/image/serverpage/image-id/177384i91A2B658F28E9954/image-size/large?v=v2&px=999 "CloneRepositoryErrorSmall.png")


Answers:
author: Vipin Yadav
body: Hi,   
Please try to use with latest release of Sourcetree which is 3.4.7 and bitbucket URL should look like this below image.   

![Screenshot 2022-01-12 190222.png](https://community.atlassian.com/t5/image/serverpage/image-id/177417i49A43C9DB3931459/image-size/large?v=v2&px=999 "Screenshot 2022-01-12 190222.png")
I cannot generate SHA-2 Key with old, SourceTree-affiliated version of puTTY gen
Asked by Brad Rosenheim:

I am using Windows 11 with SourceTree v. 3.4.7 on a Microsoft Surface 7.

I have not been able to push to Github from SourceTree or from Git Bash. When I try from SourceTree, I get the following error: ERROR: You're using an RSA key with SHA-1, which is no longer allowed. Please use a newer client or a different key type.  
Please see <https://github.blog/2021-09-01-improving-git-protocol-security-github/> for more information.

The link explains that Github, as of today (Jan. 11, 2022) no longer allows SHA-1 keys. It has to be SHA-2 or higher. The link above contains the passage:

"

Clients relying on older SSH implementations will need to be updated. (The standard Git client uses your operating system's SSH implementation on Linux and macOS.) Common examples include:

* OpenSSH before version 7.2
* PuTTY before 0.75

GitHub has worked with these vendors to make new versions of their packages available.

"

However, no matter what I do, I cannot get SourceTree to interface with anything but puTTY gen version 0.70.2. I can download puTTY gen version 0.75, but it will not interface with SourceTree. I can generate a key using the external version of puTTY gen, but it is not ideal (I run a lab with students of various backgrounds, and github is difficult enough for them without the added requirements of maintaining a SSH generator that is not affiliated with SourceTree).

Will SourceTree start supporting later versions of puTTY, or should I look for another "friendly" way to authenticate for Git pushes and pulls?


Answers:
author: Jonathan Vigh
body: SourceTree v3.4.9 uses puTTy 0.76. I was able generate an ecdsa key following a procedure similar to this:  
<https://confluence.atlassian.com/sourcetreekb/generate-and-load-ssh-keys-into-sourcetree-with-putty-790629663.html>  

Then I was able to upload this key to GitHub. I ran into other headaches and found the following resources helpful:  
<https://community.atlassian.com/t5/Sourcetree-questions/Credential-selector-helper/qaq-p/1353371>  
<https://kevinfiol.com/blog/getting-rid-of-the-credential-helper-selector-on-git-for-windows/>  
<https://community.atlassian.com/t5/Sourcetree-questions/CredentialHelperSelector/qaq-p/1334704>  
<https://github.com/microsoft/Git-Credential-Manager-for-Windows/releases>  

For some reason, Git didn't install when I first installed SourceTree. the Git Credential Manager for Windows will install that for you. After following all of these steps, it began working for me. Best of luck!


Tags: ssh
SourceTree ver 3.4.7 crashing while doing clone
Asked by Gil Cohen:

Hi, I have a new laptop (Dell) with Windows 11 and while I'm trying to clone a project from AWS the SourceTree (ver 3.4.7) is crashing. I think that it started when I'm setting the "CredentialHelperSelector" to "manager-core" and set "Always use this from now on"(Attached Image).![Screenshot_4.png](https://community.atlassian.com/t5/image/serverpage/image-id/177255iD1A0241721F131B6/image-size/large?v=v2&px=999 "Screenshot_4.png")


Answers:
author: gideonsimon
body: Cloning from AWS to Sourcetree 3.4.7 crashes for me.

My workaround:

* Use GIT directly to clone the repository (At a command prompt "git clone http:...." or latest Git offers simple GUI, right click in a folder and select "Git GUI Here")
* Then use Sourcetree File\\Open... and select the newly cloned folder to bring it into sourcetree

Commit, push etc then work fine.


author: Mych
body: Not an answer... just an update. I also have Sourcetree 3.4.7 but using WIN10 and I also have Sourcetree crashing when trying to clone from Bitbucket. Sourcetree validates the source repository as a git repo and while I navigate to my local repo it will crash. Looking for answers. I had the same issue when upgrading from 3.4.4. to 3.4.5 and had to revert back to 3.4.4.
Can I amend the current options given in the dropdown when I link tickets?
Asked by Alana Forrest:

When linking two issues together I am given a dropdown of several options:

is addressed by

addresses

is blocked by

etc.

However, some of those options are duplicated. Is there a way to correct this? Screenshot attached.

![Screenshot 2022-01-10 at 14.49.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/177189i5C4E966E88332910/image-size/large?v=v2&px=999 "Screenshot 2022-01-10 at 14.49.54.png")


Answers:
author: Manon Soubies-Camy
body: Hi [@Alana Forrest](/t5/user/viewprofilepage/user-id/4702750) and welcome to Community!

If you're a Jira admin, you can update these link types in the Issue linking menu:

![link-type.png](https://community.atlassian.com/t5/image/serverpage/image-id/177199i0CB7E3E424B9E390/image-size/large?v=v2&px=999 "link-type.png")

If you delete a link type that is already in use, Jira will ask you to either swap current links to another one or to remove links:

![delete-link-type.png](https://community.atlassian.com/t5/image/serverpage/image-id/177198i08FC04762831E668/image-dimensions/530x198?v=v2 "delete-link-type.png")

You can prepare a table listing current link types and the corresponding target ones to make sure you delete or edit the right ones.

Hope this helps,

- Manon

comments: author: Alana Forrest
body: Hi Manon,

Thanks for your quick reply!

I'm the admin for my board, but I can't seem to get those options when I click on issues. Is there something I'm doing wrong? Or additional access I need?

Many thanks,

Alana


author: Manon Soubies-Camy
body: I'm afraid being a board admin is not enough, you need to be a global Jira admin to change link types. Do you know who your Jira admin is? If so, you should reach out to them to plan the links update - it will affect all Jira projects, not just yours, so you need to discuss it.

Cheers,

- Manon
Confluence attachments not displaying in space view
Asked by Michael Weyermann:

I am experiencing an issue with Confluence where attachments uploaded to a page are not displaying in the space view, despite the permissions being set correctly.  

Here are the details:

Attachments uploaded to a specific Confluence page do not appear in the space view where all attachments should be listed.  

All relevant permissions have been configured correctly. Users have the necessary permissions to view and manage attachments.


Answers:
author: Anu Issac
body: <https://confluence.atlassian.com/display/CONFKB/How+to+resolve+missing+attachments+in+Confluence>

comments: author: Michael Weyermann
body: I rebuilt the search index. After that, the page attachments were displayed in the space. Thank you for your support.


Tags: attachment

confluence-data-center

data-center

page

space
In Confluence,attached document not working and not downloading in particular space
Asked by Tharunkumar B:

In Confluence,attached document not working and not downloading in particular space...

It looks like all of the attached documents are still not working. Is there a way for you to re-export the IPS space from the "current" Confluence to the new ,io confluence so all of the attachments come through correctly?

Remaining space directory, attached docs and all working properly Except above one...


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tharunkumar B](/t5/user/viewprofilepage/user-id/5302946)

Community members can't do anything to your instance, especially if it's a DC version. Are you migrating from a confluence istance to another? Did you contact your confluence admin? He/she should be able to view the logs and find the problem.

comments: author: Tharunkumar B
body: Yes, Migrating one instance to another. Once we Migrate ,But particular Space,some attachement are missing.How can we troubleshoot and steps


Tags: attachment

confluence-server

download

export

import

server
how to add image in confluence page as header and footer
Asked by vasanth:

how to add image in confluence page as header and footer


Answers:
author: Steve P
body: I haven't done a footer before.

But for the header, you just need to hover your mouse over to the "Give this page a title..." area or the Title itself...

![Screenshot 2024-07-19 122203.png](https://community.atlassian.com/t5/image/serverpage/image-id/336584i788D85BF732D3748/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 122203.png")

comments: author: Alex Koxaras _Relational_
body: Stephen this will add a header image for the cloud version of confluence :)


author: Steve P
body: Woops. Your right! Thanks for that. =)


author: Kristian Klima
body: Hi [@vasanth](/t5/user/viewprofilepage/user-id/3447449)

I think you can customize the look of your Confluence by applying your own CSS styling (at least that's what we did at my previous gig on Server).

Or you can use an app like [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=datacenter&tab=overview) to completely redesign your Confluence installation. [Example](https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html).


author: Alex Koxaras _Relational_
body: Hi [@vasanth](/t5/user/viewprofilepage/user-id/3447449)

Use these instructions to add header and footer <https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html> depending on if you want to change it globally, or only for a space:

*To change the PDF stylesheet for the whole site:*

* *Go to **Administration** ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **PDF Stylesheet**.*   
  *You need Confluence Administrator [global permissions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html) to do this.*   
  *You need*
* *Choose **Edit**, then add your CSS.*

*To change the PDF stylesheet for a specific space:*

* *Go to the space and choose **Space tools** \> **Look and Feel** from the bottom of the sidebarYou'll need [Space Admin permissions](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) to do this.*
* *Choose **PDF Stylesheet**.*
* *Choose **Edit**, then add your CSS.*

Let me know if that helps.


Tags: confluence-data-center

data-center
PRINT choice missing from drop-down menu
Asked by Stephen Kairys:

Hi,

For a published page, I click the 3 dots in the upper right corner and the resultant menu is missing the PRINT choice.

I've already tried CTRL-P to use the Edge print function but the printout includes the icons on the page.![PrintChoiceMissingFromDropDownMenu.PNG](/t5/image/serverpage/image-id/336555i06960033A988EF36/image-size/large?v=v2&px=999 "PrintChoiceMissingFromDropDownMenu.PNG")![ControlP_PrintsWithIconsEdge.PNG](/t5/image/serverpage/image-id/336556i30573FC25480DF37/image-size/large?v=v2&px=999 "ControlP_PrintsWithIconsEdge.PNG")

Please advise how I can activate the **Confluence** print function. Thanks!


Answers:
author: Barbara Szczesniak
body: [@Stephen Kairys](/t5/user/viewprofilepage/user-id/544726) You can't find the Confluence Print function because there isn't one. I believe that you are expected to export the page to a PDF and then print that.

Other options are described in this post: <https://community.atlassian.com/t5/Confluence-questions/How-do-I-print-Confluence-pages-WYSIWYG/qaq-p/2306140>


Tags: cloud

confluence-cloud

print
Is there a way to add confluence spaces to JIRA?
Asked by Steve P:

Hey Community!

I hope someone can point me to the right direction.

I have an existing JIRA service project (kind of like a ticketing system).

I also have an existing spaces created for a Help Center with lots of articles.

Is there way that the ticketing system in JIRA would showcase the Help Center in Confluence?

OR have confluence link up to JIRA articles (PROJECT).

So when people search in JIRA...

![Screenshot 2024-07-19 104358.png](https://community.atlassian.com/t5/image/serverpage/image-id/336562i1C353F5057677CE3/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 104358.png")

They would also see the pages/spaces from my confluence...

Any help or at least point me to the right direction would be much appreciated!


Answers:
author: Emily _ DevSamurai
body: Hi [@Steve P](/t5/user/viewprofilepage/user-id/5455938) , you may want to try the Knowledge Base function of Jira Service Management.

Here are some helpful documents:

* [How knowledge management works in Jira Service Management](https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/knowledge-management#how-it-works)
* [How to set up your knowledge base](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-your-knowledge-base-with-confluence/)

I hope this will help!

comments: author: Steve P
body: [@Emily _ DevSamurai](/t5/user/viewprofilepage/user-id/5239392)

This is the very definition of the word "Perfect" *mahalo nui loa i? ?oe!!*

*![images (1).jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/336575iA39000FE63134682/image-size/large?v=v2&px=999 "images (1).jpeg")*


author: Emily _ DevSamurai
body: Thank you [@Steve P](/t5/user/viewprofilepage/user-id/5455938) , have a nice day! ?


Tags: cloud

confluence-cloud
Can't add excerpt include macro
Asked by Astral Romance:

There's an issue with a macro "Excerpt include". Wherever I choose this macro and try to add it, nothing happens. Just nothing at all

The page where I add it is empty, there's even no text


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Astral Romance](/t5/user/viewprofilepage/user-id/5547495) and welcome,

Usually something happens. Two things I can think of:

* There is something wrong with your instance
* You should try the same action from another browser and preferrably in an incognito window

I would begin with the second option.

comments: author: Astral Romance
body: yes, that worked

and it happened several times already


author: Barbara Szczesniak
body: [@Astral Romance](/t5/user/viewprofilepage/user-id/5547495) Have you checked the Excerpt that you are inserting to make sure that someone didn't delete the content? <https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/>

Have you tried setting the **Remove title + frame** parameter in the Insert Excerpt macro to ++true++ to see if the title and frame appear even if there is no content? <https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/>


Tags: cloud

confluence-cloud
Beta database how to remove multiple records / rows
Asked by Stephanie_Lloyd:

When I import a csv file into Beta Database, I get multiple empty rows for unknown reason. There doesn't seem to be a simple efficient way to delete multiple rows / records at a time. Anyone have an idea or am I doomed?


Answers:
author: Karin Kennergren
body: Had just the same issue. The fastest (although not fast at all) is to drag and select a number of fields in a column, then right-click and select delete entries. But it is very cumbersome.


Tags: cloud

confluence-cloud

database
Can you define an SQL function for use in the table transformer macro?
Asked by Roonster:

I have a SQL to format output using FORMATWIKI. I use the same function in multiple places in Confluence using table transformer. Every time I update the SQL, I need replace the SQL code in multiple places. I would like to define a function, I can then reference. Is this possible?


Answers:
author: Stiltsoft support
body: Hi [@Roonster](/t5/user/viewprofilepage/user-id/3892425) ,

The Table Transformer macro is provided by our app that is [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

Unfortunately, we don't have such feature as for now. But we've created a new feature request for our internal roadmap and attached the link to this question there. Once the improvement is released, we'll get back here and notify you.


Tags: table-transformer

confluence-data-center

data-center

filter

formatwiki

sql

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Automation for Confluence user
Asked by Zack Howard:

So, I have noticed that Jira automatically gets a "user" account for running automations through, but I have not seen this in Confluence. Is this something that is not a feature? Or do I have to manually activate it?   
I would love to have a built-in Automation user account without having to increase my paid user count.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Right now that is only available in Jira, Confluence doesn't have that option.

Changing the rule actor {#toc-hId--352300829}
---------------------------------------------

Anyone with permission to edit a rule can change the rule actor.

* In Confluence automation, you can set the rule actor as yourself, but can't change it to someone else.

* In Jira automation, you can set the rule actor as yourself, or as the **Automation for Jira** user. Global administrators can set anyone as the rule actor.


Tags: automation

cloud

confluence-cloud

user
When are we going to get a floating horizontal scroll bar tables in the editor.
Asked by JP:

When working in large tables in the editor, it a pain in the ass when you have to move from one side to the table to the other. I have to scroll to the bottom of the table, scroll to the side I need and then scroll back to the place I was. Seems like the editor in the server based version had this feature. This is basic stuff and should be supported.


Answers:
author: Kristian Klima
body: Hi [@JP](/t5/user/viewprofilepage/user-id/5293273)

Like this?

![2024-07-18_21-06-57.gif](https://community.atlassian.com/t5/image/serverpage/image-id/336460iD0B43AE1593F0333/image-size/large?v=v2&px=999 "2024-07-18_21-06-57.gif")

I'm using horizontal scrolling gesture on a Macbook's trackpad (same with Magic Trackpad). This allows me to move freely in the table every which way.


Tags: cloud

confluence-cloud
Create from Template Macro: No output upon selecting
Asked by Christian Raab:

Greetings,

Having an issue with the "Create from Template" macro when using on any page. When I select the macro, nothing occurs. I do not see any buttons embedded, cannot edit anything. Nothing occurs at all.

Any suggestions on how to troubleshoot and resolve this?

Thank you.


Answers:
author: Barbara Szczesniak
body: [@Christian Raab](/t5/user/viewprofilepage/user-id/5541995) Welcome to the Atlassian Community!

Are you saying there is no button on the page to create a new page from a template? If so, then there is no Create from Template macro on the page.

If you are saying that you click the button to create a new page from a template and nothing happens (should open a new page with the content of the template specified in the macro for you to edit and save), I would try to determine if the template is still available in the space you are in:

1. Click the **edit** icon on the page
2. Click in the macro and select the **edit** icon
3. Locate the **Template name** on the left
4. Go to **Space settings \> Look and feel \> Templates**
5. Is the template from #3 listed on the page? If it's listed in the **Blueprint templates** list, is it enabled?


Tags: cloud

confluence-cloud