youngmon/atlassian-qna huggingface dataset:
Error trying to start confluence service
Asked by Farid Lalji:

Hi,

Please can someone help, i am getting an error starting Confluence service:![Confluence error 1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/96949iF101BD7F296BF1F4/image-size/large?v=v2&px=999 "Confluence error 1.JPG")


Answers:
author: repi
body: [@Farid Lalji](/t5/user/viewprofilepage/user-id/1690035)

Does this error occur after the initial creation of the service or after an update of confluence?

comments: author: Farid Lalji
body: Hi, The server was restarted as we had a network change. Jira Service Desk etc is all running fine. Its a service that has been running before yesterday.


author: repi
body: What was changed in the network?


author: Farid Lalji
body: Hi, we just changed the internet connection. No internal changes i.e. IP addressing.


author: Tadas Apulskis
body: Hi, Please include the Event log as well

comments: author: Farid Lalji
body: Hi, Here is the log:

Log Name: System  
Source: Service Control Manager  
Date: 28/05/2020 10:39:13  
Event ID: 7024  
Task Category: None  
Level: Error  
Keywords: Classic  
User: N/A  
Computer: ABTA_JIRA.abta.co.uk  
Description:  
The Atlassian Confluence ConfluenceJune19 service terminated with the following service-specific error:  
Incorrect function.  
Event Xml:  
\<Event xmlns="<http://schemas.microsoft.com/win/2004/08/events/event>"\>  
\<System\>  
\<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /\>  
\<EventID Qualifiers="49152"\>7024\</EventID\>  
\<Version\>0\</Version\>  
\<Level\>2\</Level\>  
\<Task\>0\</Task\>  
\<Opcode\>0\</Opcode\>  
\<Keywords\>0x8080000000000000\</Keywords\>  
\<TimeCreated SystemTime="2020-05-28T09:39:13.745426900Z" /\>  
\<EventRecordID\>56214\</EventRecordID\>  
\<Correlation /\>  
\<Execution ProcessID="692" ThreadID="2716" /\>  
\<Channel\>System\</Channel\>  
\<Computer\>ABTA_JIRA.abta.co.uk\</Computer\>  
\<Security /\>  
\</System\>  
\<EventData\>  
\<Data Name="param1"\>Atlassian Confluence ConfluenceJune19\</Data\>  
\<Data Name="param2"\>%%1\</Data\>  
\<Binary\>43006F006E0066006C00750065006E00630065004A0075006E006500310039000000\</Binary\>  
\</EventData\>  
\</Event\>
what happens after (server) confluence license expired?
Asked by Koh Tze Hong:

what happens after (server) confluence license expired?

edit: (server)


Answers:
author: Ollie Guan
body: Hi [@Koh Tze Hong](/t5/user/viewprofilepage/user-id/3876594) ,

What kind of instance?

* Server
* Data Center
* Cloud

comments: author: Koh Tze Hong
body: server


author: Ollie Guan
body: After the first 12 months, your software maintenance will expire and you will no longer be able to receive technical support or software updates.

As all Server licenses are perpetual\*, you can use your software into perpetuity. This means the server product will continue to operate in its current state after the maintenance period expires.

[What happens when the included maintenance ends?](https://www.atlassian.com/licensing/purchase-licensing?_ga=2.17134269.525239113.1590292104-1478559027.1570682324#software-maintenance)


author: Koh Tze Hong
body: thanks!

is jira core, jira software and jira service desk license also perpetual?


author: Ollie Guan
body: Your initial purchase entitles you to perpetual use of the software and includes 12 months of software maintenance -- access to new software releases/enhancements.

Jira Software

<https://www.atlassian.com/licensing/jira-software#server-licensing>

Jira Core

<https://www.atlassian.com/licensing/jira-core#server-license>

Jira Service Desk

<https://www.atlassian.com/licensing/jira-service-desk#server-license>

If you still feel confused about this, try to contact the support team.

<https://support.atlassian.com/contact/>

![TIM??20200601093257.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/97197i6C5A58F9FDFC5F03/image-size/large?v=v2&px=999 "TIM??20200601093257.jpg")


Tags: new-to-confluence

server
How to stop how-to article page auto creating?
Asked by Charlie:

We have a structured confluence space and a how-to list in one of the folders but every time I make a new how-to article, confluence automatically creates a new "How-to articles" page on the root of the space. How can I stop this?


Answers:
author: Krzysztof Daukszewicz [CoreSoft Labs]
body: The easiest workaround will be to create a new how-to article template and delete the default one. The page should stop re-appearing then :)


Tags: administration

cloud
how do you reload an alredy attached file/image in the new layout
Asked by C?line Delacourtie:

In the new pages, how can i add images already attached to the page, whne click on the icon, I have no acces to my attachement specific to this particular page


Answers:
author: repi
body: [@C?line Delacourtie](/t5/user/viewprofilepage/user-id/558462)

if I understand it correctly, do you want to show pictures in a new page that are attached to another page?  
You have no access to the file attachment on the other side?

comments: author: C?line Delacourtie
body: no, on the a new converted page, I cannot find how to reuse a picture that was already attached to the previous version


author: repi
body: "no, on the a new converted page, "

What do you mean by a newly converted page?

Page attachments are automatically taken from version to version!


author: C?line Delacourtie
body: yes, but if you remove one from your page and you want to add it back, there is no link the the attachements?

where do I acces to my current attachments?

![2020-06-01_170719.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/97285i24B2758E17173C23/image-size/large?v=v2&px=999 "2020-06-01_170719.jpg")


author: repi
body: Is in German. in english = Attachments

![attachments.png](https://community.atlassian.com/t5/image/serverpage/image-id/97297i1C2893E1DE71E459/image-size/large?v=v2&px=999 "attachments.png")

Then there is a macro attachments, which shows all attachments.

As well as macro gallery, which also shows attached pictures.

This is better solved in the server version. Why have good things been left out here?


author: C?line Delacourtie
body: attachment option is visible when the page is not in modification mode.

what I am looking for is this with the new pages (do not have any macro giving the same funtionality) :

![2020-06-01_215852.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/97319iDFF75D05DDF19705/image-dimensions/436x206?v=v2 "2020-06-01_215852.jpg")


author: repi
body: What your picture shows looks like the functionality of the server version. With the new Cloud Editor, this no longer seems to be possible.  
You will have to upload the images again on every page.


author: C?line Delacourtie
body: :o

thanks..

I'll raise a request, what a waste of time, downloading the picture and add it again..


author: repi
body: I still have a little workaround.  
Create a new personal page. This is created in the old editor. You can copy this, delete the content and get a new blank page, which can be edited with the old editor.  
A bit cumbersome, but a workaround.


Tags: cloud
How do I remove the parent page from displaying on the 'content by label macro'?
Asked by John Lawrence:

I'm trying to create a file repository and link those files to other pages, so we only have one version and not one per page.

Whenever I add the macro 'content by label' the files I want are displayed but the link also includes the parent page. I just want the file name listed, with no parent page preceding the file name.

I've tried this with File lists page and normal page with an attachments macro and the results are the same (below).

Anyone have any ideas on how to remove this?

Thanks

John

.![Screen Shot 2020-05-29 at 14.43.57.png](/t5/image/serverpage/image-id/96935iC7FB771BD00A11D1/image-dimensions/204x253?v=v2 "Screen Shot 2020-05-29 at 14.43.57.png")


Answers:
author: Kentaro_Vadney
body: Hello!

The 'content by label' macro shows files that have a specific label. In order to not show the parents, you'd most likely have to take out the label that the parents have, which is specified by the 'content by label' macro you are using.

Here is the official documentation on the 'content by label' macro:

<https://support.atlassian.com/confluence-cloud/docs/insert-the-content-report-table-macro/>

I hope this helped!


Tags: confluence-server

server
Checkboxes "saving" the page
Asked by David Moschner:

We have made some pages with checkboxes on them to use as a checklist for work tasks. Lately it has been "saving" the page every time we click a box, and emailing everyone that the page has changed.

We just want to use the pages as checklists, is there some way to get around this?


Answers:
author: Vero Rivas
body: Hi [@David Moschner](/t5/user/viewprofilepage/user-id/2132125)

It is not exactly your problem, but it may give you clues to solve it

<https://community.atlassian.com/t5/Confluence-questions/Confluence-losing-the-status-of-checkboxes/qaq-p/1285811>

Cheers


Tags: cloud
About to give up an Confluence.....please help
Asked by Ken_Freedman:

I am about to embark on setting up Confluence example for my organisation with the view to fully utilise this. I have used confluence at other businesses and have loved it. The new editor is not good and i am hoping you can switch me back to the old editor.

You have mentioned the following:

In a note from Avinoam he says "if you don't have that template, reach out to support and we'll be happy to enable it for you"

Could you please enable the old editor for me or i will not be implementing confluence in the business. The current situation is more frustrating than my very positive experiences.

Just to name a few issues:

it doesn't have black or white font colours, you can't add a link to an image, you can't embed an image in a table......and so on!

PLEASE HELP AS I HAVE LOVED CONFLUENCE UNTIL NOW :(


Answers:
author: Charlie
body: According to this post: <https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476> - You can request to use the legacy editor.

Adding links to images is a feature request for Confluence Cloud: [https://jira.atlassian.com/browse/CONFCLOUD-65640](https://jira.atlassian.com/browse/CONFCLOUD-65640?error=login_required&error_description=Login+required&state=634acd14-9138-41e6-bb33-39368719f642)


Tags: cloud
How to customize or change numbering system
Asked by Chris Evans:

I am attempting to add some policy to a confluence page, but can't figure out how to number in this format

6. **++Training++**

6.1 ++Authorized...++

6.1.1 Roles and responsibilities....

6.1.2 ....

6.1.3 ....

6.1.3.1 .....

Is there a simple way to accomplish this?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi

there is a free/paid app in the Atlassian Marketplace handling the numbering inside a page based on the headings. It's called (surprise): Numbered Headings

[https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=server&tab=overview)

Best

JP


author: Bharath Kumar Kappala
body: Out of the box Confluence would not have option like this but you can always create a template which would have the format as required and then use the template when creating a new page in your space.


Tags: confluence-server

nest

number

server
Parent Title Hierarchy Page
Asked by Tracy_Guerra:

How can I make a Parent page non-clickable, instead of it defaulting to be an actual clickable link, because this parent page has no content.


Answers:
author: repi
body: [@Tracy_Guerra](/t5/user/viewprofilepage/user-id/3920675)

What is the purpose of the parent site if it has no content?  
Why isn't the child side moved to another place?  
I do not understand the question exactly?

comments: author: Tracy_Guerra
body: The goal for me is that my parent pages will only be category title pages, with no content. The child pages under the categories will contain the content. Parent Pages will be category separations headers - Android, iOS, Amazon, etc.

Example:

Android - Parent Page/ Category Header w/No Content

Android Operation - Child Page w/Content

Android Creative - Child Page w/Content

Android Submission - Child Page w/Content


author: repi
body: Pages only disappear from the overview if they are dragged in the space hierarchy over the main page of space.

Otherwise, you can only remove pages from access (read) if you restrict the restrictions very narrowly to only a certain group or even to a single user.  
You should test whether the child's pages are visible to everyone when they are opened.

Another option with regard to the allocation of rights would be to create a separate space for each category instead of individual headers.


author: Tracy_Guerra
body: Thank you for your suggestions and help.


author: hakimshukor
body: Not suggest to do restriction on parent, on you restrict, child will effect too


Tags: confluence-server

server
Confluence Cloud to Data Center - don't have export to xml option available
Asked by Stacy Haller:

I'm sure I'm doing something wrong, but I don't have the export to xml option listed.

I'm the site admin and I've double checked that I have export permissions on the Confluence Space.

The drop down shows export to PDF and export to Word.

Any idea what I'm missing? Is this only available with an add-on app?

Thanks!


Answers:
author: Reto Gehring _Valiantys_
body: Hi Stacy,

You have to go to Space Settings and export it from there. See screenshot.

![export.png](https://community.atlassian.com/t5/image/serverpage/image-id/96966iEE6CC4D095CA4887/image-size/large?v=v2&px=999 "export.png")As an alternative if you want to migrate the complete Confluence/ All spaces, you can also use the Backup Manager in the Confluence Settings to make a complete export for Server/ Data Center.

![backup-manager.png](https://community.atlassian.com/t5/image/serverpage/image-id/96968iED17C8BEF5B10774/image-size/large?v=v2&px=999 "backup-manager.png")


Tags: cloud
Don't allow user to edit a page from another user
Asked by Nicolas MINIER:

Hello,

I'm working on a wiki for my compagny and i have a question

I created a Space in the one user can create pages and then submit for approval.

So in one page they just have to clic a link, it automatically load a template and open in in confluence page editor (with space approval on top)

At this point everything works fine, the user can create his page , edit it and submit for approval but i tried to connect with another user and i see that every other user can edit this page...

Is there a simple way to just restrit edit in order to allow only the user 1 to edit his own page and don't allow other user to edit it? Cause currently everybody can edit other users pages and it could create many isssues if one user edit other pages by mistake.

I noticed, when i'm admin of the sapce, i can modify restriction manually for my pages but it's not possible for classic users and i'd prefer to have a simple workflow and not ask users another steps to restrict his own page by another way.

Thanks by advance


Answers:
author: James Conway
body: Hi [@Nicolas MINIER](/t5/user/viewprofilepage/user-id/3944826)

You don't mention which plugin in you are using.

What you want is possible in Comala Document Management. See [How to add, remove and set page restrictions](https://wiki.comalatech.com/display/CDML/Add%2C+remove+and+set+page+restrictions?utm_source=community&utm_medium=community&utm_campaign=pm) in our documentation.

Kind regards

James  

comments: author: Nicolas MINIER
body: Hi James, tahnks for your reply.

I don't use any plugin in this case, i just want only the user can create and edit his own page and the others can only view it.

And i think it's strange that natively when a user create a page everybody can modify it. I think it's a basic function possible to manage without plugin, but where?...


Tags: confluence-server

edit

server
is there a way to use a sort feature in Confluence for sorting columns?
Asked by Linda_Jenifer:

I created a table on a Confluence page. The first row is the header row. I'd like to be able to sort the column headings. Is this possible?


Answers:
author: Bharath Kumar Kappala
body: hi [@Linda_Jenifer](/t5/user/viewprofilepage/user-id/3944509) Welcome to the community!

You should have the sort option in confluence by default all you do is put your cursor on the first row and you would see the sort options, I attached a screen shot for your reference. Hope this helps!!![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/96905i0F50BA5B9A1256E3/image-size/large?v=v2&px=999 "image.png")

comments: author: Linda_Jenifer
body: Thank you. It is there. I thought the sort option would appear before I published the page. It displayed after I published the page.


author: Linda_Jenifer
body: [@Bharath Kumar Kappala](/t5/user/viewprofilepage/user-id/1150130)

Thank you for your reply and answer


Tags: confluence-server

server
Can you password protect access to a Space?
Asked by Jamie Sunter:

Hi,

We have a space on our confluence that we could like share with users outside of our organisation, however we would like this to be password protected access.

I have searched various plugins/integrations and also other threads however they do not seem to lock off a whole space, only specific pages to people in the organisation.

Any suggestions on this level of security?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: No.

Confluence's access model simply doesn't do it that way., it is account based - you log in with an account and then have access to whatever that account is permissioned for. And you can grant access to people who have not logged in and remain anonymous.

To "password protect" a space, you need to give access to the people who should use it. The password is however they authenticate with Confluence.

You could do this outside Confluence by putting a proxy in front of it and requiring extra passwords for ranges of urls, but your people will still need the account based access, and you've said you're on Cloud where you don't have any control over proxies to do this sort of thing.


Tags: cloud

space
Show paragraph marks & formatting symbols (?) in Confluence Editor
Asked by Jackie Marler:

I found a couple old requests for this feature, and it looks like it won't be built into Confluence anytime soon. Does anyone know of a macro that will do it?


Answers:
author: Brant Schroeder
body: While there are several apps in the marketplace that allow for formating there are not any I know of that provide formatting symbols. Content formating marcos if the most robust [https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server&tab=overview) and I am fairly certain is does not provide this fucntiuonality.

comments: author: Jackie Marler
body: Thanks for the quick reply. That's a bummer, but it is what it is.


Tags: confluence-server

format

paragraph

server
PDF export: Notes do not render
Asked by Jason Green:

When exporting a Confluence page or space to a PDF, my notes do not render properly. How can I fix this?

Thx,  
JG

![NoteRender.png](/t5/image/serverpage/image-id/96834i62DE9B7694F15ED9/image-size/large?v=v2&px=999 "NoteRender.png")


Answers:
author: Vronik
body: Hi [@Jason Green](/t5/user/viewprofilepage/user-id/2718336)

Check it out this issue

<https://jira.atlassian.com/browse/CONFSERVER-31307>

Regards


Tags: export

macro

pdf

style
Does running a search index in confluence help to free up disk space?
Asked by Aaron Andrade:

Yesterday we were having issues with disk space for Confluence that caused end user issues. After clearing up some space and confirming end users were able to perform the needed tasks, Confluence was still alerting for low disk space. I ran a search index last night just to see if that would help anything. When I got into work this morning, free disk space had jumped around 11G from what it was when I left yesterday. I'm trying to prove what caused this but cannot find any documentation stating that the index would have been it.


Answers:
author: Victor Mutambuki
body: Michelle,  

No it doesn't. However, you can find more info on both search [index](https://confluence.atlassian.com/doc/configuring-the-confluence-search-and-index-313468163.html) and [disk](https://confluence.atlassian.com/confkb/health-check-free-disk-space-local-home-985106350.html) space here.   

Thanks

Victor

comments: author: Aaron Andrade
body: Thank you for the information!


author: repi
body: [@Aaron Andrade](/t5/user/viewprofilepage/user-id/741643)

There are several jobs running every day that clean up.  
There may have been a lot of temporary data that was deleted at night.

![scd_jobs.png](https://community.atlassian.com/t5/image/serverpage/image-id/96826i40C4E62793FC444C/image-size/large?v=v2&px=999 "scd_jobs.png")

comments: author: Aaron Andrade
body: Thank you!
Upgrade from 5.8 to 7.4 confluence version
Asked by Rami BOUFNINA:

Hi guys,

Need some help.

Could you tell me if i can upgrade confluence from 5.8 to 7.5 version directly ?

Wait for your answers.

Thanks,


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Rami BOUFNINA](/t5/user/viewprofilepage/user-id/3944099)

Yes you can. Take a look at this [page](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html).

Ravi

comments: author: Rami BOUFNINA
body: [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596) thank you so much :)


Tags: confluence-server

server
No email received when sharing a page
Asked by Nicolas Mocellin:

When I use the Share functionnality to communicate with my team, either if I enter a groupe nor poeple in the name field, no one of my collegues receive an email as notification.

How to to ?


Answers:
author: Victor Mutambuki
body: Nicolas,

Please see a similar a[nswered question](https://community.atlassian.com/t5/Confluence-questions/Why-am-I-not-notified-when-someone-shares-a-page-with-me/qaq-p/847769).

Thanks  
Victor


Tags: cloud
Trace where the Excerpt has been included
Asked by Marina Albacar:

Hi!

I was wondering if there is any way to control the pages where an exerpt has been included.

For example: I am editing a software screenshot that has been updated. I would like to know where this screenshot is included, so maybe I can go and explain the new features of this screen.

I am thinking about a macro, but maybe you know any procedure which keeps trace of the inclusions?

Thank you very much!


Answers:
author: Matt Reiner [K15t]
body: Hi [@Marina Albacar](/t5/user/viewprofilepage/user-id/3944024)

In Confluence Server, you could use my teams' app [Scroll Versions](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence), which gives this information: <https://www.k15t.com/rock-the-docs/content-reuse/enhance-content-reuse-with-scroll-versions>

On Confluence Cloud, there's no way to do this that I know of. Perhaps you could go to all pages that have included content and add a [Page Properties](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/') macro which contains a link to the original source, and link the source page to where it's being reused. It's a bit of manual effort, but it would help your future self.


Tags: cloud