youngmon/atlassian-qna huggingface dataset:
Trello is doing links differently
Asked by Adrian:

I've noticed lately Trello is doing my links differently. It's showing a link to the content rather than the actual link. On a couple of my boards I'm storing my affiliate links for different products and I'm constantly copying and pasting them. Is there a format I can apply to have it just show the actual link so I can cut and paste it.

For instance, I'll have a snippet like this:

**I have this amazing product, here's why you need it, hop over to thislink.com/adrian to purchase it.**

I have several cards full of these links and I paste them into Facebook posts all the time. Now I have to remember to put it into Edit mode to get it to copy correctly.

Thanks!

Adrian


Answers:
author: Alex W
body: Hi Adrian,

This change was introduced to Trello a few months ago, and we have received some negative feedback about it. We're sorry that this has caused you inconvenience.

Unfortunately, there is no way to turn this feature off. However, there are 2 workarounds to show a full URL and stop it from unfurling:

1. You can remove **https://** from the front of your URL e.g. [https://www.figma.com](https://www.figma.com/) will become [www.figma.com](http://www.figma.com/).

2. You can add back ticks \` to the beginning and end of your links to show the full URL as I have done with the youtube link. Unfortunately, though, these links will no longer be clickable. I think this may work with your use case however if you're just copying text to Facebook.

Thanks,  
Alex

comments: author: Adrian
body: Thank you! I'll experiment around and see what works best.

Definitely a thumbs down on this new "feature" from me as well, but I could see where it would be helpful in a different context.

Thanks!

Adrian


author: Lukas
body: By staying in the systematic of automatic trello text convertions, it should be the other way: add a special (formating)char or command before and after the (link)text, to activate the feature, otherway show the full url.
Cannot perform rolling confluence upgrade from 7.13.7 to this version (7.19.1)
Asked by Prakash Selladurai:

We have try to upgrade confluence application datacenter from v7.13.9 to v7.19.1 version. But i got the below error,

any one help to us to resolve this issue.

```
BootstrapException:?Unable?to?bootstrap?application:?Exception?bootstrapping?cluster:Cannot?perform?rolling?upgrade?from?7.13.7?to?this?version?(7.19.1).?This?version?of?Confluence?can?only?be?rolling-upgraded?from?a?cluster?running?a?version?between?7.17.4?and?7.19.1.
```

We have deployed in confluence dc standalone in AWS ec2 instance with Launch Template and ASG![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/219818i3FBE7AC978982C37/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Prakash Selladurai](/t5/user/viewprofilepage/user-id/3094259) ,

please take a look to the following article <https://confluence.atlassian.com/doc/upgrade-confluence-without-downtime-1027127923.html>

I think that you need to perform this upgrade with dowtime.

Fabio

comments: author: Prakash Selladurai
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

Thanks for your response. The above document which you have shared is very helpfull to understand more. But as per the document for bugfixes version does not need downtime. I have tried from the version 7.13.9 to 7.19.1. If am correct minor version like x.13.x to x.19.x is long gab so its required downtime.

I tried and its worked. Thanks a lot.


Tags: confluence-server

server
Confluence only as "wiki - how to do " without editing
Asked by Stefan M:

I want to use confluence as a wiki for users in a small company. If an employee had a problem they could handle it themselves with the help of the wiki. Ideally he should not have to log in or be able to edit an article.  
Is it possible to set up confluence this way?

Im using Confluence \> Jira Service Management and app Helpdesk for ms teams.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Stefan M](/t5/user/viewprofilepage/user-id/5048003) and welcome to the community!

You can use anonymous access to do that. Create the space/wiki with all info and the allow anonymous access for view only. This will allow ALL internet user to have access to that space. Read more here:

<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

comments: author: Stefan M
body: I can't find the options given in the link.


author: Alex Koxaras _Relational_
body: So most likely you have to speak with an admin to do that for you.


author: Stefan M
body: this is screen how its look like in my global permisions.![kk.png](https://community.atlassian.com/t5/image/serverpage/image-id/220264i38FFE4CFC40143F1/image-size/large?v=v2&px=999 "kk.png")


author: Alex Koxaras _Relational_
body: This is Jira Global Permissions and not confluence..

Go here:

<https://REPLACE_THIS_WITH_YOUR_DOMAIN.atlassian.net/wiki/admin/permissions/global>


author: Stefan M
body: Somehow it happened that I did not have administrator privileges and therefore did not see the option in confluence.  
After changing the options from the link and on the space settings page itself, the site is accessible without logging in.

I have one more question  
If I want to make a wiki for the employees of my organization with login and accounts for each of them I have to buy a subscription? Is the subscription only for administrators - people who write articles?


author: Alex Koxaras _Relational_
body: Yes, you have to buy licenses for them.


author: Stefan M
body: thanks for ur help.


Tags: cloud

confluence-cloud
Is it possible to keep showing the document structure at the side when editing a page?
Asked by Samuel Geurts:

When editing I often want to edit multiple pages all in the same folder. Currently, I have to publish my current page, open another page and go to the edit mode which takes time. A project document often contains a couple of subfolders to order information.


Answers:
author: Craig Nodwell
body: Hi [@Samuel Geurts](/t5/user/viewprofilepage/user-id/5049357) welcome to the community. This is the way Confluence works, you'll just have to take the time.

comments: author: Samuel Geurts
body: Thanks for your answer. As my microsoft oneNote notes often evolute to a confluence page, i hoped that using confluence for my notes would increase efficiency but I will stick with onenote, I think.


Tags: cloud

confluence-cloud
Issue in migrating the Custom fields, non-Atlassian integrations from server to cloud.
Asked by SaravanaKumar:

We are planning to migrate the confluence from the server to the cloud, do the custom fields and non-Atlassian integrations get migrated, if not may I know the alternatives for that?

And, if we have a link embedded in a server confluence page that leads to another server confluence page, will those links automatically alter when we migrate to the cloud or will they point to the same server page?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) and welcome to the community!

You can get a list of what's migrated here: <https://support.atlassian.com/migration/docs/what-migrates-with-the-confluence-cloud-migration-assistant/>

comments: author: SaravanaKumar
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)   
Thank you for your reply.  
I have gone through the article,but the article doesn't provide me any clarification on the custom fields.Could you please clarify my doubt on the custom filters?


author: Alex Koxaras _Relational_
body: [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) if you run the confluence migration assistant, there will be a screen to assess your apps. There you will be able to identify which apps can be automatically migrated to cloud using JCMA, which needs to be manually migrated and which app do not have a cloud version.

[https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?tab=overview&hosting=datacenter)

See the images from the above link.


author: Daphne Zhang
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911),

Daphne from Atlassian here ??

I'm a content designer on our Migration team and we're currently doing research on how customers are using our Migration documentation.

We're interested in speaking with customers who are migrating (or have recently migrated) less than 1000 users and who are not using (or did not use) the services of a Solution Partner.

**What's involved in the research:**

* We'll schedule a 1-hour session at a time that's convenient for you. The session will be conducted over video-conference, so you can participate from anywhere.

* During the research, we'll start with a general chat to get to know you, and then we'd like to hear about where you are in your migration journey, and what documentation you've been referring to.

* As a token of our appreciation, you'll receive an e-gift card worth $100 within 5 days of completing your session.

**If you're interested in participating** , please contact me at [dzhang3@atlassian.com](mailto:dzhang3@atlassian.com) to schedule a time that works for you. If you have any questions, feel free to reply to this message or email me directly. Thank you!


Tags: cloud

confluence-cloud
PlantUML garbled characters in Chinese(????)
Asked by Tong Huang:

When the content is Chinese, it displays garbled characters.

Any suggestions please?

Thanks!

![plantuml plugin.png](/t5/image/serverpage/image-id/219762i04D21557F5560D37/image-size/large?v=v2&px=999 "plantuml plugin.png")


Answers:
author: Ollie Guan
body: Hi [@Tong Huang](/t5/user/viewprofilepage/user-id/5049562) ,

The default charset used when reading the text files containing the UML text description is system dependent.Normally, it should just be fine, but in some case, you may want to the use another charset.

<https://plantuml.com/zh/unicode>


author: ??
body: As far as i know, PlantUML is a good tool for technical personnel to populate diagrams efficiently. While, this garbage characters issue is preventing massive Chinese users from using it and i hope the issue can be resolved asap!


Tags: addon-com.mxgraph.confluence.plugins.plantuml

confluence-server

plant-uml

server
Restricting public access to only one Knowledgebase article
Asked by Mark King:

Hi,

We have created various articles in Knowledgebase. We want to be able to share these articles with some users that do not have logins. However we don't want to give them free reign of all articles only the articles we share the links with.

Is there a way for us to share specific article links to allow users without logins (public) to only view those articles and not all of them?

Hope this makes sense.

Mark K


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mark King](/t5/user/viewprofilepage/user-id/5049185) ,

Welcome to the Atlassian community!

My suggestion is to create twom differents section in your space (public and private).

Public section could be open to all and you can put there all open articles. Private section could be restricted to users with an account. Please keep in mind that restriction should be applied just to the first page of that path.

This should match your requirement.

Hope this helps,

Fabio


author: Robert Wen_ReleaseTEAM_
body: Hello [@Mark King](/t5/user/viewprofilepage/user-id/5049185) ! Welcome to the Atlassian community!

What I typically do is set up multiple Confluence knowledgebase spaces. One has permissions set to public, that's for the customers and where you want your articles. The other knowledgebase space is restricted for the other articles.

Here's some documentation <https://support.atlassian.com/jira-service-management-cloud/docs/manage-who-can-view-spaces-from-confluence-server-sites/>

comments: author: Mark King
body: Thanks Robert


author: Alex Koxaras _Relational_
body: Hi [@Mark King](/t5/user/viewprofilepage/user-id/5049185) and welcome to the community,

On your space you have created as a knowledge base, you can impose page restrictions to the pages you don't want to be visible from customers. The documentation can be found here: <https://support.atlassian.com/jira-service-management-cloud/docs/restrict-access-to-knowledge-base-articles/>


Tags: cloud

confluence-cloud
Confluence not showing epic link badges
Asked by Daniel Goodwin:

Hi, Confluence used to show the color-coded epic link badges when using Jira filter macros. Now all I see is the issue number instead. See pictures below.

Is there a fix for this issue?

Not Good:

![image.png](/t5/image/serverpage/image-id/219731iBB0475FC2AFDD4D6/image-size/large?v=v2&px=999 "image.png")

Much better:

![image.png](/t5/image/serverpage/image-id/219732i57516C9308FD88EC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Daniel Goodwin](/t5/user/viewprofilepage/user-id/5049183) and welcome to the community,

There was a known bug for this, <https://jira.atlassian.com/browse/CONFSERVER-43561>, but it seemed to be solved. However, certain users complained for this issue, even after the fix. Which is you confluence version?


author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel Goodwin](/t5/user/viewprofilepage/user-id/5049183) ,

welcome to the Atlassian community!

Please try to add Epic Name field to your macro.

Fabio


author: Craig Nodwell
body: Hi [@Daniel Goodwin](/t5/user/viewprofilepage/user-id/5049183) have you tried changing the display column from Epic Link to Epic Name?


Tags: confluence-server

server
Which is faster to get an answer? Confluence Support ticket or Ask the Community?
Asked by Sheila Glass:

Don't get me wrong - The Confluence Support is very good and prompt to reply. I'm just wondering if it may be faster to get answers from the Community?

Also, does Confluence have a "Live Chat" with support option? (I have not seen this option, maybe I've not looked in the right place?) If so, where do I find it. If not, that would be a great feature to add to Confluence Support.

Cheers,

Sheila


Answers:
author: Mark Segall
body: Hi [@Sheila Glass](/t5/user/viewprofilepage/user-id/4842816) - It really depends upon the question. The community can be super quick with responses.


author: Craig Nodwell
body: Hi [@Sheila Glass](/t5/user/viewprofilepage/user-id/4842816) , I'll be the third guy to say it :) depends on the type of question. The community is great with "How do I/Can I ... do this" type of questions, where as support is certainly the place to go for the "My thing is broken" type of questions.


author: Melo
body: Hi [@Sheila Glass](/t5/user/viewprofilepage/user-id/4842816), I agree with Mark, it depends on the type of question. Some questions may also be more suitable for Atlassian support to answer.

I hope you're able to solve your problem.

Cheers,

Melo


Tags: cloud

confluence-cloud
Disable Figma Macro
Asked by Kyle Youngkin:

Every time a Figma link is pasted into one of our docs, it automatically sets up a macro to embed the Figma viewer within the doc. We've found it to be difficult to adjust the height and width within the context of the Confluence page, so we'd rather just display the Figma link and have our users view it in a separate tab.

The issue is I can't find a way to stop Confluence from automatically embedding the Figma visuals when the URL is pasted in. Is there a way to disable this function?


Answers:
author: Kyle Youngkin
body: I found this answer in a separate thread. Hit command-Z a couple of times and it gets you back to a normal URL. Problem solved!


Tags: cloud

confluence-cloud
Connecting PowerBI reports to Confluence
Asked by Jasmine Perkins:

I've seen a PowerBI macro in the cloud version of Confluence. I'm using the server version and do not have access to this macro. Is there another way I can connect/show my reports in Confluence? Currently I'm copying/paste several times a weeks, there has to be a better way.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Jasmine Perkins](/t5/user/viewprofilepage/user-id/5049056) ,

welcome to the Atlassian community!

There are many addons for PowerBI for Confluence on the cloud but not for the server/data center version.

You could use HTML macro in order to integrate a Power Bi report in a confluence page. Take a look to this thread <https://community.atlassian.com/t5/Confluence-questions/Can-Power-BI-content-be-embedded-into-Confluence/qaq-p/702024>

Hope this helps,

Fabio


Tags: confluence-server

server
Design a Roadmap on a Confluence page
Asked by Laurie Huth:

Updated: I would love to represent my Jira tickets in a Confluence page as a color-coded product roadmap, similar to below...

The closest I've come is through the macro: 'Roadmap Planner'. However, I want each box to link to a Jira ticket and not a page in Confluence. Any suggestions?

![product roadmap example.png](/t5/image/serverpage/image-id/219688i7E09899E4E3A2C03/image-size/large?v=v2&px=999 "product roadmap example.png")


Answers:
author: Brant Schroeder
body: [@Laurie Huth](/t5/user/viewprofilepage/user-id/4825705)

If you have a project that has a Jira roadmap <https://www.atlassian.com/software/jira/features/roadmaps> you can just embed that in Confluence <https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-roadmap-macro/> This would be the most efficient way to get this into Confluence out of Jira.

comments: author: Laurie Huth
body: Thank you. However, what if I want a more 'generic' or simplified version of a roadmap in Confluence? The one you reference is nice. But what if I want to create something that pulls certain tickets into a super basic layout like the one I've shown above - with no extra information or text, etc.

I like the simple look of the macro: 'Roadmap planner'. However, I want each bar to connect to a Jira ticket and not a Confluence page.

Note: Maybe I shouldn't be using the word 'roadmap'. Maybe what I'm trying to create is more of a visual table.


author: Brant Schroeder
body: The roadmap macro in Confluence cloud only allows you to link to pages. That means you would have to look for something in the Atlassian marketplace.


Tags: cloud

confluence-cloud
How do I create equally sized boxes in confluence?
Asked by EH2LICM:

Hi Community!

I am trying to group some topics on a confluence page in boxes with a colored backround.

so i used section ( panel ( column), panel (colum) ). The problem that I have now is that the boxes do not have the same size, the width is equal as they can be controled by the column width but depending on the length of the text the boxes are larger or smaller and it looks bad.

Is there a way to align the boxes?


Answers:
author: M?rten Woxberg
body: I think

\<Section\>\<column\>\<panel/\>\</column\>\<column\>\<panel/\>\</column\>\</section\> does what you want.

Also specify column width in % or pixels and you can type whatever you want, they will keep their width.

comments: author: Alex Koxaras _Relational_
body: And this contains their height as well?


author: M?rten Woxberg
body: The height of a column is only as large as the text/images inside it.


author: Alex Koxaras _Relational_
body: Hi [@EH2LICM](/t5/user/viewprofilepage/user-id/5049013) and welcome to the community,

There isn't a way to do that, at least I don't know any. Isn't that dependable on the size of the text?
How do render MS word doc/ play MS PowerPoint presentation from Onedrive / Sharepoint Online
Asked by Rajiv:

How do render MS word doc/ play MS PowerPoint presentation which is physically residing in OneDrive / Sharepoint online.

MS office Macro / MS Powerpoint macro needs the file to be attached to the Confuence page manually every there's change in the version.


Answers:
author: Brant Schroeder
body: [@Rajiv](/t5/user/viewprofilepage/user-id/5048966) welcome to the Atlassian community

You are correct if you want to access the latest files you will need to attach it in confluence using the delivered functionality. There are several apps in the Atlassian Marketplace that provide the functionality you are looking for.

comments: author: Rajiv
body: Thanks for your response.

For on-Demand viewing or Presentation play (Different Docs saved in OneDrive) ; I might need the Apps from Marketplace.

For example:  
[https://marketplace.atlassian.com/apps/1216789/onedrive-sharepoint-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1216789/onedrive-sharepoint-for-confluence?hosting=cloud&tab=overview)  
[https://marketplace.atlassian.com/apps/1217864/microsoft-sharepoint-onedrive-for-confluence?hosting=cloud\&tab=pricing](https://marketplace.atlassian.com/apps/1217864/microsoft-sharepoint-onedrive-for-confluence?hosting=cloud&tab=pricing)

Macros only work with Attachments.

Is there any alternate approach without use of Apps on the Marketplace perhaps. Iframe Widget.


author: Brant Schroeder
body: [@Rajiv](/t5/user/viewprofilepage/user-id/5048966) You could try and use the iFrame widget but I do not think it works like that.


Tags: cloud

confluence-cloud
Can't create a new calendar
Asked by Anatoly Ovsyannikov:

Hi there!  

As seen from the question topic there is a strange behaviour of calendars within our Confluence Cloud instance.  

The problem is simple. Confluence gives me "**Something went wrong. Please try again later."** error each time I'm trying to create a new calendar (as on att. screenshot)

![Screenshot 2022-10-07 at 18.35.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/219679iDA2E55BD9CADC4B5/image-dimensions/557x263?v=v2 "Screenshot 2022-10-07 at 18.35.58.png")

Tried to dig through the reason but failed.  
Could someone help me please?

Thanks in advance for any help and thoughts!


Answers:
author: Brant Schroeder
body: [@Anatoly Ovsyannikov](/t5/user/viewprofilepage/user-id/4132799)

Have you tried clearing your browsers cache? Is it happening to everyone on your instance?

comments: author: Anatoly Ovsyannikov
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) hi there!  
Yes, I cleared cache and tried one more time - had same outcome.  
And yes, all users have this problem (from common user to admin, access level doesn't matter)


author: Brant Schroeder
body: [@Anatoly Ovsyannikov](/t5/user/viewprofilepage/user-id/4132799) Please submit a support issue with Atlassian here: <https://support.atlassian.com/contact/>


author: Frank Arguello
body: Good Morning [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100), I'm having same issue. Is there a Ticket Opened to resolve this and ETA or a workaround. Much Appreciate any help.


author: Brant Schroeder
body: [@Frank Arguello](/t5/user/viewprofilepage/user-id/5058960) you would have to contact Atlassian to see if there is a support issue open. This is the community and I do not work for Atlassian. Just use the support link above.


author: Anatoly Ovsyannikov
body: [@Frank Arguello](/t5/user/viewprofilepage/user-id/5058960) Hi there!  

I did contact Atlassian support and they said that it's Premium plan feature and won't work with Standard subscription)...


author: Brant Schroeder
body: [@Anatoly Ovsyannikov](/t5/user/viewprofilepage/user-id/4132799) That is correct. Sorry I did not see you were on the standard plan.


Tags: calendar

cloud

confluence-cloud