youngmon/atlassian-qna huggingface dataset:
I'm facing a problem with capacity planning in Advanced Roadmaps (Kanban) and would appreciate any a
Asked by Richardo Montenori:

Hi

I'm facing a problem with capacity planning in Advanced Roadmaps (Kanban) and would appreciate any advice or solutions from the community. In our system, one individual works across two different teams. The capacity is displayed separately for each team. The issue is that it doesn't take into account that this person's capacity needs to be divided between the two teams. As a result, the total capacity isn't reconciled in the planning. I'm looking for a way to adjust the capacities so that the actual availability of the individual is correctly offset across both teams without the need for constant manual adjustments. Does anyone have experience with this type of situation or know of a setting that could solve this problem?


Answers:
author: Crystelle S
body: Are you asking how you can avoid setting the percent allocated to each of the Teams? I believe the system will adjust the allocation based on the work assigned, rather it assumes that you set the allocation and fit the work inside of that allocation. You may want to try and find a pattern here and set the person in a cycle to certain percentages... or look for a REST API into the Advanced Roadmaps backend, but you will still be typing the percentages in.


Tags: advanced-roadmaps

data-center

portfolio-for-jira-data-center
Why don't I have the "Import Release" option in JIRA Portfolio?
Asked by Darshan Hiranandani:

Hi team, I'm **Darshan Hiranandani**, I hope you're all doing well. I have encountered an issue in JIRA Portfolio and could use your help: I would greatly appreciate any suggestions or ideas you might have to resolve this


Answers:
author: Crystelle S
body: you may want to include a screenshot with sensitive information smudged out to help show what you are experiencing


Tags: data-center

portfolio-for-jira-data-center
My Jira roadmap (Progress-count) is not counting the tasks which marked closed as N/A
Asked by Anuj Kumar:

Actual count should be 27, however this plan is not counting N/A tasks. Please share your thoughts on this issue

![image.png](/t5/image/serverpage/image-id/327828iEA3C28A386CC2DC3/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/327829iEABD666E46E06E6D/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Joseph Chung Yin
body: [@Anuj Kumar](/t5/user/viewprofilepage/user-id/5211512) -

Can you clarify if **"N/A" is an actual WF status associated with your issues within the plan**? If so, what is the category does it associated with? (by default, all workflow statuses fall into "TO DO", "IN PROGRESS", and "DONE" category)

Lastly, when your tasks move into the N/A status, does the RESOLUTION field value get populated?

Please advise, so we can assist further.

Best, Joseph Chung Yin

comments: author: Anuj Kumar
body: Hi Jose, Thank you for your response. Yes N/A is an actual WF status for my roadmap. i have selected everything in roadmap filters including NA but it is not counting in progress count. Numbers are not correct

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/328051i6FA09540CB1D2DC4/image-size/large?v=v2&px=999 "image.png")
Team Member Availability from shared team
Asked by vincenzo_spatafora:

Dear Atlassian Community,

how can I view the team member availability from a shared team which I have created in Jira DC version 9.12.5?

I have come across the following item, valid for Jira DC version 3.29, explaining as how to view it:

[Configuring the availability of team members \| Advanced Roadmaps for Jira Data Center 3.29 \| Atlassian Documentation](https://confluence.atlassian.com/advancedroadmapsserver/configuring-the-availability-of-team-members-814212629.html#notfound)

And as I use Jira DC version 9.12.5, I was expecting to see my team member availability from the shared team I have created but it's not the case: I don't see it at all.  
Please note I'm been given the advanced roadmaps rights from my Jira Administrator as for this attachment:![Advanced_Roadmaps_Permissions.PNG](/t5/image/serverpage/image-id/327821iF7087F4C9429715A/image-size/large?v=v2&px=999 "Advanced_Roadmaps_Permissions.PNG")

Can you please confirm that the team member availability is implemented also in Jira DC version 9.12.5? And if so, what I have to do/set-up to see it?

Thanks in advance,

Vincenzo.


Answers:
author: vincenzo_spatafora
body: Dear [@Bj?rn Gullander Eficode](/t5/user/viewprofilepage/user-id/5017240),

any comments/feedback on my last post/concern?

Thanks, Vincenzo.


author: Bj?rn Gullander Eficode
body: Hi,

Since a couple of versions ago, the focus on capacity is only on Team level. The settings for individual team member capacity is removed.

See <https://confluence.atlassian.com/jiraportfolioserver/changes-in-the-new-experience-961780550.html>

You are able to set velocity on Team level and also on sprint level when showing the team capacity in the Timeline view.

There should be some effect on how auto scheduler works depending on how many members a team has, but I can't say how that works.

comments: author: vincenzo_spatafora
body: Hi [@Bj?rn Gullander Eficode](/t5/user/viewprofilepage/user-id/5017240),

thanks for your reply.

And how Team Capacity is working across different plans?

I have created, from the "Plans" plug-in, 2 plans in which I use the same Team but it seems to me that this plug-in is NOT taking into account, within a given plan, the Team load from an other plan.

Is this a known limitation of the plug-in or am I doing somthing wrong, and if so, could you please provide me with more documentation about the usage of the Team Capacity cross plans?

Thanks, Vincenzo.

P.S.: as for above I use Jira DC version 9.2.15.
Can you create Epics & Stories in the plan and assign them to different projects?
Asked by Mick Gibson:

Hi Folks,

Apologies if this a a noob question - and yes, I have tried to find an answer in this forum and elsewhere. I could only find a partial answer. And I'm not really in a position to experiment to observe how it works.

**The problem**: We wish to have multiple Product Owners use the same Plan, into which they will create Epics and Stories - which they will own and we want to display within their projects.

**The question**: I know you can assign work items to Teams from within the Plan UI, but does that then create those items against their specific project?

More specifically, Epic A is intended for Team B and to appear in their backlog for Project B, and actually be created as an Epic and Stories within their project upon publishing (i.e. the Issue Key will reflect Project B)

And then, Epic C, will appear in Project D and the Issue Key will reflect Project D.

Is this how it works when you have one Plan but multiple projects and teams configured? Or is every item created within one project only?

Thanks in advance for your help.

Mick


Answers:
author: Mohammed Aamer Khan
body: Hi [@Mick Gibson](/t5/user/viewprofilepage/user-id/5335774) ,

To create a ticket from Plan You can use create button of plan and select relevant issue type During creation it will also ask you i which project it needs to be created. Check out the SS I am sharing.  

Hope it helps!!

![Create button of plan.png](https://community.atlassian.com/t5/image/serverpage/image-id/327419iB6E72F4D2DE665F3/image-size/large?v=v2&px=999 "Create button of plan.png")![Project dropdown.png](https://community.atlassian.com/t5/image/serverpage/image-id/327420i1F94F6E8E81B754B/image-size/large?v=v2&px=999 "Project dropdown.png")

comments: author: Mick Gibson
body: Oh, I see - thanks.

That isn't appearing for me right now because my current Plan only has one project - however I assume it will work the way you're showing it when I add another project to the source.

Thanks for your help.

Mick


Tags: data-center

portfolio-for-jira-data-center
Do 'View' Access users require licenses to be purchased for JIRA Software (Cloud) product?
Asked by Santosh Prajapati:

Hi Friends,

We are currently using JIRA Software (Cloud) product and received request from operations team that there are few users who would only wish to **View** Jira dashboards and issues.

With above limited access they do not want to be considered as licensed user. Please advise if this is possible?

Also, please help us with the required options to enable to achieve this request.

Thank You

Santosh Prajapati


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, you can allow anonymous access (not logged in, and hence not consuming a licence), but it is global setting. You do not add users to anonymous, it just provides access to anyone who visits your site. If you were to enable anonymous access to your site, I could see it without needing to log in.


Tags: cloud

jira-cloud

jira-software

portfolio-for-jira-cloud
How to map "parent" field in test case when upload cases to JIRA
Asked by Haiqing Hq Qiu ?????:

![image.png](/t5/image/serverpage/image-id/326892iD9F0E4D20119DAAD/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/326893i57839395E2B458FC/image-size/large?v=v2&px=999 "image.png")

How to match this field when import case to jira?


Answers:
author: Haiqing Hq Qiu ?????
body: helpppppppppppppppppppppppppppppp!


author: dareveggen
body: To map the "parent" field when uploading test cases to JIRA, start by preparing your CSV file with a column for the "parent" field containing the issue keys (e.g., EPIC-123) of the parent issues. Access JIRA's import functionality by navigating to your project, selecting the Issues drop-down, and choosing Import Issues from CSV. Upload your CSV file and map the fields, ensuring you specifically map the column with parent issue keys to the "Parent ID" or "Parent Key" field in JIRA. Complete the import to create the test cases with the correct parent-child relationships. Verify the issue keys are accurate and test with a small number of records to ensure the mapping is correct. This process will help you maintain a structured hierarchy of test cases under their respective parent issues in JIRA.

hope this may help you !

comments: author: Haiqing Hq Qiu ?????
body: ensuring you specifically map the column with parent issue keys to the "Parent ID" or "Parent Key" field in JIRA.

As we can see, when try to select "parent" related parameter, only "link 'is parent of' (outward)" in the list and it's not "parent" field after try.

Could you advise which item I should choose in the list to map "parent" field?

I want the accurate selection parameter in below list...

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/326896i78D8D237872D3065/image-size/large?v=v2&px=999 "image.png")


author: Haiqing Hq Qiu ?????
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/326904i021B191850448BB7/image-size/large?v=v2&px=999 "image.png")


author: Haiqing Hq Qiu ?????
body: Any update on this query? thanks...


Tags: jira

jira-cloud

porfolio-for-jira
Darshan Hiranandani : How can one clone an item while ensuring that it original state is copied over
Asked by Darshan Hiranandani:

Hi I'm **Darshan Hiranandani** , How might we clone an item while making sure its original state is replicated? Share your suggestions!


Answers:
author: Jack Brickey
body: Hi [@Darshan Hiranandani](/t5/user/viewprofilepage/user-id/5486324) , I would suggest using Automation to copy the status from the original.
In Advanced Roadmaps, Grouping by Sprint shows the same sprint twice
Asked by Eirik Aune:

I am looking at the timeline in my Advanced Roadmaps, and am grouping by Sprint.

Something that I am seeing is that the same Sprint is shown twice, and splits the issues in the sprint between the two sprints in a way that is not obvious to me. Why is this happening and how can I stop it?

I have a single data source which is a board for the Plan that includes multiple Jira Projects. Only one of the Jira Projects has the Sprint inside it. You can see that the sprint is shown twice. The SA Project shows in both of the sprint displays. The same is true for SHMM but it is cut off of the picture.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/323946iB8691BB3B14FA4CF/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Eirik Aune
body: I have been working on this a week, and obviously the answer came to me immediately after I posted for help.

The answer is that the Team field is not set for the second group, but it is for the top group. It wasn't obvious to me because we overloaded the team name ("C\&A SW Topside Controls Apps) to the board as well.

If this is happening to you, it's because of the Teams field


Tags: advanced-roadmaps

cloud

portfolio-for-jira-cloud
Deleting the whole timeline section
Asked by Ali Shokri:

Hi,

Is it possible to delete the whole timeline section in the Advanced Roadmap view after it's created? I do not need this in this specific view. Thanks.

Cheers,

Ali  
![Timeline removal.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/323777iDC23602A4AB63C6C/image-size/large?v=v2&px=999 "Timeline removal.PNG")


Answers:
author: jengoree
body: Are you on Cloud or Data Center? There's a 'List' format feature which hides the timeline but I believe it's only available on Cloud.


Tags: advanced-roadmaps

portfolio-for-jira-unknown-hosting-type

timeline

unknown-hosting-type
Automation: Automatically copy End of Sprint Date to Due date & planned End Date.
Asked by KAIA STRICKLAND:

I am attempting to create an automation that will automatically populate the 'due date' and the Planned End Date with the Sprint End Date for that issue when the Sprint is added or changed. I have tried all of the formulas below and I either get nothing, I get the date of the last sprint created but if I chose any other sprint I get "*Jan 01, 2024"* or one of the errors below:

**Trigger:**

When value changes for the Sprint field --\>

**Due Date**

{{Issue.Sprint.endDate.format("yyyy-MM-dd")}}

{{Issue.Sprint.endDate}}

**Planned End Date:**

{{Issue.Sprint.endDate.format("yyyy-MM-dd")}}

{{Issue.Sprint.endDate}}

**Error messages:**  
Error editing issues  
DIST-8830 (Check the format of Planned start (customfield_10135), Check the format of Planned end (customfield_10136))  
or  
DIST-8830 (The duedate must be of the format "yyyy-MM-dd" (duedate), Check the format of Planned start (customfield_10135), Check the format of Planned end (customfield_10136))

I am not abele to see what formats are in the custom. How can I see those? Are they at the system level admin for my organization? What can I do?


Answers:
author: Bill Sheboy
body: Hi [@KAIA STRICKLAND](/t5/user/viewprofilepage/user-id/5496288) -- Welcome to the Atlassian Community!

This question is a duplicate of the question you asked later, which seems to be resolved. Do you want to close this one as resolved also?

<https://community.atlassian.com/t5/Automation-questions/Automation-Automatically-copy-Sprint-End-Date-to-planned-End/qaq-p/2700631>

Kind regards,  
Bill


Tags: cloud

portfolio-for-jira-cloud
Issues settings in Plans.
Asked by Leonardo Perez-Castilla:

We have two team-managed projects in a Plan but we are struggeling in taking off Epics, Stories, Task and Sub Tasks that shouldn't be in the Plan.

Exclusion Rules it's disabled because the projects are team-managed. I?m doing manually and we don't want to migrate to a company-managed project because we are going to lose a lot of info there.

Any suggestions?


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Leonardo Perez-Castilla](/t5/user/viewprofilepage/user-id/5492235) ?

There are several differences in Jira Plans when used with team-managed projects.

* Jira Plans can access only global custom fields. Custom fields defined in a team-managed project cannot be used within a plan.
* The highest hierarchy level available for team-managed projects is Epic, and all issues within team-managed projects can only be parented by issues within their project.
* Since exclusion rules currently use only global issue types and statuses, they cannot be applied to issues within team-managed projects.

Personally, I know of no workaround and have a hard time imagining one. I think you'll have to wait for an enhancement from Atlassian. (BTW: I cannot find an enhancement request for this. You may want to create one. See below.)

In the meantime, have a very careful look at how you are defining your plan, with an eye toward understanding how/why the unexpected issues are there.

-dave

![Screenshot 2024-05-07 at 4.08.52?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/322465i41DE41266804D587/image-size/large?v=v2&px=999 "Screenshot 2024-05-07 at 4.08.52?PM.png")

comments: author: Leonardo Perez-Castilla
body: Thanks Dave!!


Tags: cloud

portfolio-for-jira-cloud
How can I link directly to an issue within the graphical dependencies report?
Asked by Chris Lee:

The link to dependencies report within advanced roadmap only goes to the overall graphical/node view. To reach an individual issue and its dependencies you must select an issue from the "filter by issue" selector within the page. How can I link directly to an issue?


Answers:
author: Clark Everson
body: Hi [@Chris Lee](/t5/user/viewprofilepage/user-id/5479387)

Are you in cloud or data center? Both tools have advanced roadmaps but they do work differently

Data center documentation can be found here: <https://confluence.atlassian.com/jirasoftwareserver/dependencies-in-advanced-roadmaps-1044784190.html>

And cloud: <https://support.atlassian.com/jira-software-cloud/docs/configure-dependencies-in-jira-for-advanced-roadmaps/>

Best,

Clark

comments: author: Chris Lee
body: Thanks. We are on data center. I have read through all the documentation and did not find an answer, hence my question posted here.


author: Chris Lee
body: I'm specifically interested in the graphical/node view.


author: Clark Everson
body: Hi [@Chris Lee](/t5/user/viewprofilepage/user-id/5479387)

In data center at least in jira 9 it would be

Add a dependency {#toc-hId--356142939}
--------------------------------------

To add a dependency to an issue in your plan:

1. Hover on the schedule bar for the issue to which you want to add a dependency, and select the **+ icon**. Selecting the + icon on the right will create an outgoing dependency, while the left will create an incoming dependency.
2. Choose the issue to which you want to attach the dependency.
3. Select the **checkmark** to confirm your choice.

After adding a dependency to an issue, adjust the dates by clicking and dragging the ends of the schedule bar. The badges on either end will turn red if there are conflicting dates.

If you are in an older version though it may not be possible so you may need to update jira

Best,  
Clark


author: Chris Lee
body: Sorry if I didn't explain my issue more clearly. I appreciate your willingness to help but that's not what I'm trying to do.

On the "Dependencies Report" tab of the plan, a graphical/connected-node view is shown of the roadmap.

It is possible to obtain a URL for this view so it can be linked to from outside the Advanced Roadmap tool.

However, the link given always shows the full top-level view of the plan with every issue item/node included.

To narrow the view and only show an item/issue of interest and its direct connections, you can make a selection from the "Filter by issue" drop down.

What I want to know is how to link directly to that secondary selection made in the drop down and bypass the full top-level view.


author: Chris Lee
body: From the lack of response I'll assume this isn't currently possible.


Tags: advanced-roadmaps

dependency
Issue wise Allocation for an individual
Asked by Golda Nancy Y:

In a Software Project, how to allocate tickets for individuals.

Need to Show the hours estimated for Each tickets and for Each individuals.

How many hours an individual work for a ticket and overall tickets handled by an individual. and the estimated hours for a day based on the tickets which they allotted.

Is there any feature where I can Allot a ticket for multiple persons and need a report to show the Hours worked by both the individuals separately.

[@John Funk](/t5/user/viewprofilepage/user-id/7148) Kindly advise


Answers:
author: Clark Everson
body: Hi [@Golda Nancy Y](/t5/user/viewprofilepage/user-id/5442203)

Time tracking per ticket is strictly for one number In general this is how agile works as agile is more about team metrics than individual metrics, and Jira at it's core is an agile work tool

If it is really needed to track individual hours (I generally would only recommend this if the law requires it or its for a consultant company), then I would recommend subtasks

Otherwise I would recommend more in depth discussions about why this is needed? What are you trying to get from it?

Indivdual tracking can have a lot of negative connotations on a business and individuals, so it's a very tricky area to navigate

Best,

Clark


Tags: cloud

portfolio-for-jira-cloud
Cross-project releases in Plans: Use same linked release in several cross project releases
Asked by Dominik Haag:

I want to create a cross project release in plans. When I want to add a project fixversion to the cross project release, its not possible to add a project fixversion which is already used by an other cross-project release.  

I need this, as we still need to provide legacy versions of our product in parallel to continous delivery. But there are services inside a cross project release which are not released that often, so it happens that I need to reference the same project fixversionin different cross-project-releases


Answers:
author: Dominik Haag
body: Am I the only one with this problem? That makes the "Plans" feature unusable for me :-(


Tags: cloud

portfolio-for-jira-cloud
Not able to run Jira Mobile application in my Android Mobile
Asked by Naveenkumar.s:

Dear Team,

I just tried to install Jira server Mobile app in my android Mobile phone but I am facing an issue like to check whether the VPN is connected but I tried with VPN but still throws the different error like site certificate is need to install but I am not able to find the certificate details on how to add the certificate, please guide me on how to resolve this problem


Answers:
author: Hannah McKenzie
body: Hi [@Naveenkumar_s](/t5/user/viewprofilepage/user-id/4973717), this app is for Cloud instances of Jira, not Server. Here it is on the Play Store: [https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core\&hl=en_AU\&gl=US](https://play.google.com/store/apps/details?id=com.atlassian.android.jira.core&hl=en_AU&gl=US)