youngmon/atlassian-qna huggingface dataset:
Understanding permissions - Confluence cloud
Asked by Roli Tripathi:

I want to understand how permissions are setup in confluence cloud. I know that it set on following levels   

Site

Space

Page  

How restrictions work for nested page. What happens in scenarios like users have access to child page but not the parent page.   

What are other factors such as anonyous users.   
It will be very helpful if I get any documentation for permissions setup.


Answers:
author: Clark Everson
body: Hi Roli,

The general rule of Confluence is parent permissions take precedence.

So if someone has access to a page but not the parent page or the space they can't see the page

Same goes if they have access to the space and to a sub-page but not the middle page. To have access to the sub page they need access to all 3 pages

The documentation can be found here: <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

Best,  
Clark


Tags: cloud
I can't edit any pages, even where are no restrictions
Asked by Kate:

Hello!  

I don't see button "Edit" on pages and I can't change anything even if there are no restrictions. Could you please help me with this access?  

Thanks,  
Kate  


Answers:
author: Manoj Gangwar
body: Hi [@Kate](/t5/user/viewprofilepage/user-id/5286779) ,

Welcome to Atlassian Community!

Please check if you have a sufficient permission on that particular space or not. Check with the space admins if you do not have space admin permission.


author: Rodrigo
body: Hello [@Kate](/t5/user/viewprofilepage/user-id/5286779) and welcome to the Atlassian Community!

Did you migrate the space? When migrating, you could also stumble on single-user permissions. Meaning that your user alone does not have Edit permissions even if you are the Admin. I stumble upon this every time I test a migration.

Hope this helps!  
Rodrigo


Tags: cloud

confluence-cloud
PC- Exceprt Include Drop Down list not working?
Asked by Grant Kohlmeier:

I am attempting to use the excerpt include macro in a page to pull from a blog post with several excerpts. I am able to like to the correct page, but the drop down box does not expand fully and won't show the available excerpts?

I am on a PC, my supervisor is on a mac and he is able to see all available excerpts on a the macro drop down list.

Is there a fix for this for PC users?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/273653i1AEA27919844FEE3/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Brant Schroeder
body: [@Grant Kohlmeier](/t5/user/viewprofilepage/user-id/5130141) looks like you pasted in the page location. Did you type it in or paste it?

comments: author: Grant Kohlmeier
body: Started typing it in and then the macro gave a list of the pages/blogs and I selected it from there.


author: Brant Schroeder
body: [@Grant Kohlmeier](/t5/user/viewprofilepage/user-id/5130141) have you tried clearing your cache or using a different browser?


author: Grant Kohlmeier
body: Just tried clearing the cache and also tried a different browser. Same issue.

What's really confusing is I have another page where I am doing the same thing (from a different page) but that one works and gives the drop down?


author: Brant Schroeder
body: [@Grant Kohlmeier](/t5/user/viewprofilepage/user-id/5130141) If you inspect the page and review the console do you see anything different between the page that is working and the one that is not? Are you also looking at the same excerpt on both pages?


author: Brant Schroeder
body: [@Grant Kohlmeier](/t5/user/viewprofilepage/user-id/5130141) I would also suggest submitting a support issue as Atlassian can look at your instance and see what is happening. <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Handy Status not clickable sometimes in Page Properties Report
Asked by Joachim Martin:

I use a Page Properties Report for project tracking, so Handy Status is quite... handy.

I have had reports from other users, and experienced personally, some instances where handy status is not clickable in the report table on the PP Report page. Most of the time it works for me though.

Any thoughts on why this might be and what a workaround could be?

We use Handy Status for project phase, priority, risk level, etc, so it's really helpful to be able to do this on the project list page using Page Properties Report rather than going to each page individually.

Edit: we wrap Page Properties Report in a Table Filter macro.


Answers:
author: Anastasia Bek _Stiltsoft_
body: Hi [@Joachim Martin](/t5/user/viewprofilepage/user-id/5276508) ,  
Thank you for using the [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=status_PPR_TF) app and raising the question. I'm Anastasia, a product marketing manager for the app.  
Our Handy Status is compatible with Table Filter and Charts in the Page Properties Report macro on Confluence Cloud. The occasional issue you're reporting is not expected behavior. Will it be possible for you to raise a ticket with [our support](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Handy%20Macros%20for%20Confluence) to elaborate on details so we can provide troubleshooting steps and workarounds where applicable? We are happy to help!  
Thanks kindly, and I hope to hear back from you soon!  
Kind regards,  
Anastasia

comments: author: Joachim Martin
body: Thanks [@Anastasia Bek _Stiltsoft_](/t5/user/viewprofilepage/user-id/5133158) I will raise a ticket if I experience it again so I can include any debug info I can find. It is intermittent.


author: Anastasia Bek _Stiltsoft_
body: Thank you! Our team is always here to help, and happy to hear from you!


Tags: cloud

confluence-cloud
How to make Home and End keys function as normal?
Asked by Eti Suruzon:

This issue has been bothering me ever since I started using Confluence a few months ago. Whenever I hit the Home or End keys, instead of moving the cursor to the beginning or the end of a line, it scrolls the page all the way up or down.

How do I disable it and use Home and End like I normally would?


Answers:
author: Glenn Wark
body: Atlassian, please consider reopening [CONFCLOUD-52206.](https://jira.atlassian.com/browse/CONFCLOUD-52206) This is basic Windows or even Mac functionality. I know that the Home and End keys are functioning as expected within a browser. However, when you're editing a page, the functionality of those keys needs to change to that of a text editor or word processor.

Please fix this.

Thanks!  
Glenn

comments: author: Lowell Alleman
body: This drives me NUTS every time I use confluence! I've been searching all over the place trying to figure out what keyboard mappings got messed up, but apparently the issue is in Confluence. It's very disappointing that this hasn't gotten any tractions since 2017.


author: Sayed Bares [ServiceRocket]
body: [@Eti Suruzon](/t5/user/viewprofilepage/user-id/5286377) there is a bug raised for this:

* [CONFCLOUD-52206](https://jira.atlassian.com/browse/CONFCLOUD-52206)

But it seems to be closed. I suggest reaching out to [Atlassian support](https://support.atlassian.com/).


Tags: cloud

confluence-cloud
How do I ask for permission to be able to create space
Asked by Andreas Tetlie:

I can't create a Team Space, the only space I'm able to create is my own personal space


Answers:
author: Hana Ku?erov?
body: Hi [@Andreas Tetlie](/t5/user/viewprofilepage/user-id/5286345) ,

welcome to the Atlassian Community!

You need to ask your Confluence administrator to grant you this permission.

It is part of the Global Permissions.


author: Avinash Bhagawati _Appfire_
body: Hi [@Andreas Tetlie](/t5/user/viewprofilepage/user-id/5286345) ,

Welcome to the community!

In the Confluence cloud, you need the "Create Space" global permission to create a team or project space. Please refer to this <https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/#Assign-global-permissions-for-licensed-users> for more details.

Please reach out to your Confluence admin or site admin, and they will be able to help you out on this.

Thanks.  
Avinash


Tags: unknown-hosting-type
Planning to migrate from server to Data center
Asked by Navneet Singh Gambhir:

Hi Team,

Since the Server License Support is about to end , we are planning to migrate to Data center License.  
Can you help me understand the below Questions I have :  
1. Does migration requires any infrastructure changes to our existing Setup ?  
2. Can we buy the license and keep using the our existing Confluence setup without any infrastructure changes .  
3. After buying the Data Center License , can we simply enter in the License details page and continue using the Confluence without making any Infrachanges changes.

Please Note : We are using single node Setup


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Navneet Singh Gambhir](/t5/user/viewprofilepage/user-id/5202990) welcome to the community.

I would suggest going through this article to know in details:

* <https://confluence.atlassian.com/doc/upgrade-from-confluence-server-to-data-center-203651.html>

But the short answer is:

1. No (as long as you meet the [Requirements)](https://confluence.atlassian.com/doc/upgrade-from-confluence-server-to-data-center-203651.html#)
2. Yes (as long as you meet the [Requirements)](https://confluence.atlassian.com/doc/upgrade-from-confluence-server-to-data-center-203651.html#)
3. Yes (long as you meet the [Requirements)](https://confluence.atlassian.com/doc/upgrade-from-confluence-server-to-data-center-203651.html#)


Tags: confluence-server

server
How to move one sub task to another project?
Asked by velankanni R:

I want to move one subtask to Another project.

I don't see move option on my screen.  
Need other way to solve the problem.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@velankanni R](/t5/user/viewprofilepage/user-id/5286281) and welcome,

unfortunately you can't do that. Please take a look to the following request <https://jira.atlassian.com/browse/JRACLOUD-15259>

Hope this clarifies,

Fabio


Tags: cloud

confluence-cloud

jira-cloud
Global Template
Asked by Stefannie Tan:

So I'm using a global template to generate an faq page, and I'm using a "create from template" macro in the page itself. I already specified the space where the page should be created, but when i click the "publish" button, it's still asking me where to publish.

this situation is confusing the users, as I've already set where it should be published. predictably, most of the members aren't double-checking and just clicking publish, then they get lost where the page was published.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Stefannie Tan](/t5/user/viewprofilepage/user-id/4512943) can you share a screenshot from your "create from template" macro? and a screenshot where it is asking where to publish it?

comments: author: Sayed Bares [ServiceRocket]
body: If you are asking about seeing the publish button right after clicking on "Create from template" then that is because you will need to add the page title for validation so that the Confluence page is relevant and unique


Tags: cloud

confluence-cloud
Page Properties Report macro not working
Asked by Stefannie Tan:

This is driving me nuts.

I am testing the page properties report macro. I inserted a page properties macro into one child page and labeled it.

But the page properties report macro keeps showing me "content not found".

I don't know what I'm doing wrong.


Answers:
author: Marc - Devoteam
body: Hi [@Stefannie Tan](/t5/user/viewprofilepage/user-id/4512943)

What is the content of you page properties macro?

Can you share some more information

comments: author: Stefannie Tan
body: [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)hi marc, thanks for reaching out, but I found what made it not work. the space had been accidentally archived.


Tags: cloud

confluence-cloud
Space Admin
Asked by Aaron Kopp:

My space admin is no longer with the company. Is it possible to reassign a space admin?


Answers:
author: Ste Wright
body: Hi [@Aaron Kopp](/t5/user/viewprofilepage/user-id/5286069)

Yes, if you contact whoever looks after your Confluence instance (IT Services, IT Support, etc) - they can "claim" a Space from the administrative settings, then add a new Space Admin from there.

Ste


Tags: confluence-server

server
Me ayudan a resolver el error que me d? al intentar exportar un tablero?
Asked by Gina Braghieri:

Al intentar exportar un tablero en formato .json me aparece este error y me impide realizar la acci?n:

{"path":"cards","originalMessage":"Too many checklists","originalStatus":403}

Gracias!!!!


Answers:
author: Rodolfo Moreira
body: Hola Gina, ?Bienvenida a la comunidad de Atlassian! Espero que est?s disfrutando de Trello.

Lamentamos saber que tiene problemas para exportar su tablero a JSON. Seg?n el mensaje de error que proporcion?, podemos suponer que la exportaci?n se bloque? porque su tablero probablemente alcanz? la cantidad m?xima de listas de verificaci?n.

Puede ver todos los l?mites en Trello en <https://trello.com/1/resource/limits>; es posible que necesite un visor JSON para ayudar a que la informaci?n sea m?s legible.

Pero dado que solo lo estamos asumiendo, me gustar?a echarle un vistazo m?s de cerca. ?Podr?a enviarnos un nuevo [ticket](https://trello.com/en/contact#/) y seleccionar la opci?n "Informar un error"? Ser?a muy ?til investigar m?s e informar el error a nuestro equipo de desarrollo si este es el caso.  
Qu? tengas un lindo d?a.

*** ** * ** ***

Hi Gina, Welcome to the Atlassian community! I hope you're enjoying Trello.

We're sorry to hear that you're having trouble exporting your board to JSON. Based on the error message you provided, we can assume that the exportation crashed because your board probably has reached the max number of checklists.

You can view all limits in Trello at <https://trello.com/1/resource/limits> - you may require a JSON Viewer to help make that information more readable.  
But since we're just assuming it, I would like to take a closer look at it. Could you please [submit a new ticket](https://trello.com/en/contact#/) with us and select the option "Report a bug"? It would be very helpful to investigate further and report the bug to our development team if this is the case.

Have a great day.
How to add a company repository from GitHub?
Asked by Andrey:

? ???? ????????? ???? ?????? ??????????? ? ??????? ?????????, ?? ??? ?????? ???????????? ???? ????????? ??? ????? ??? ???????.


Answers:
author: Lara
body: Hi there!

Thanks for reaching out!

If you are unable to find your organization's repos when using the GitHub Power-Up within Trello, you can try these troubleshooting steps: <https://support.atlassian.com/trello/docs/github-power-up-organization-repos-not-showing/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
How can I track installs using Google Analytics UTM in a Trello power-up?
Asked by Rebecca Taylor:

Hello,

I developed a Trello power-up and I want to know if there is a way to have a URL referrer parameter for tracking installs. Basically, if we can pass custom URL referral parameters (UTM) in and get them out again during installs so we generate Google Analytics data.

I'm aware there is a 'Metrics' tab where I can follow the installs volume but it would be great if there was a way to manage the tracking from/to Google Analytics.

Any help is welcome!


Answers:
author: Chronosedry
body: While I haven't explored Trello power-ups extensively, I've found that integrating tools like [Google Data Studio](https://www.linkedin.com/pulse/10-looker-studio-dashboard-examples-templates-nadia-basaraba-3j2of) can be a game-changer for tracking and analyzing data. It's like having a bird's-eye view of all your metrics in one place.

Perhaps exploring Google Data Studio could help bridge the gap between your Trello power-up and Google Analytics, allowing you to manage tracking more seamlessly.


author: Adam Cao
body: I've seen some Power-Ups do this by adding an image in their listing description markdown. It's usually a transparent image that is pretty much a tracking pixel. Although, I'm not sure if it's just the Google Analytics URL with query params set or a custom endpoint that subsequently calls their tracking service.
Accidentally Unsubscribed
Asked by Nicole Morris:

I accidentally clicked unsubscribe on a Butler rule notification from my Trello board and now I'm not getting what I need. Is there a way to resubscribe?


Answers:
author: Dave Liao
body: [@Nicole Morris](/t5/user/viewprofilepage/user-id/5110527) - hi Nicole! Where did you unsubscribe from the rule notification?

Was it in the email footer that says "Didn't sign up for this email? ++Click here++ to unsubscribe and block emails from @trellouser"?

comments: author: Nicole Morris
body: Yes and can't for the life of me figure out how to undo!


author: Dave Liao
body: Thanks for confirming!

I'm attempting to reproduce the steps you're taking, and I'm afraid to click "Report email and block user" since I don't want to report myself ?


author: Dave Liao
body: [@Nicole Morris](/t5/user/viewprofilepage/user-id/5110527) - find one of your old trellobutler.com emails, and click the "click here" link again.

There will be an option to undo from the same page!

I just confirmed this on my end.


author: Nicole Morris
body: I did that and there's not an option to undo. What browser are you using? Maybe the form doesn't play well with Chrome (which is what I use)


author: Nicole Morris
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) okay, so I clicked on the unsubscribe again and went through the block and everything, so then I saw the undo, which I clicked. So I guess I didn't completely follow through with the block the first time, thereby making me even more confused why I'm not getting the email notifications anymore?


author: Dave Liao
body: Strange - hopefully blocking and un-blocking kickstarted this all to work again?


author: Dave Liao
body: [@Nicole Morris](/t5/user/viewprofilepage/user-id/5110527) - I would also check this page: <https://support.atlassian.com/trello/docs/notifications-are-not-working/>

Try the steps listed there.


author: Nicole Morris
body: Blocking and unblocking didn't do anything. I'm giving up LOL It's not a huge deal. I see the card in the list where it's supposed to be. Just don't know why I'm not getting the email notifications anymore. Thanks so much for your help!


author: Dave Liao
body: [@Nicole Morris](/t5/user/viewprofilepage/user-id/5110527) - definitely step through the page I linked above (when you have time) - I'm super curious what's gumming up the works for you.

And happy new year!
How to keep one list in a board shared with a customer private?
Asked by Anouk Suwout:

How can I communicate in one Trello board with my customer and share all lists with him but one?


Answers:
author: Adam Cao
body: There's a Power-Up called [External Share](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd/external-share) that will let you do this. Install it on your Trello board, then create a share link with a filter with the lists you want to show your customer.

Note that it is a paid Power-Up that will cost $3 per month - a bonus is that you get access to the [other 15 Power-Ups listed here](https://tinypowerups.com) as well for just that one single price.

comments: author: Anouk Suwout
body: Thank you Adam, for your suggestion! But I want to share the entire board with the customer except for one list. Trello sent me a message that this is not possible (yet). They will consider implementing it. In the meanwhile, I will make a separate board with this private info just for our employees.


Tags: list

participant
Does anyone know if there's a way to send an email through Trello reporting that your predecessor a
Asked by Laryssa Da Luz Stelin:

Does anyone know if there's a way to send an email through Trello reporting that your predecessor activities have already been done?


Answers:
author: Andrea Crawford
body: Hi Laryssa,

Here's an article about notifications in Trello. If this doesn't answer your question, can you provide more details about what you're looking for?

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/>


author: Sal
body: Hey [@Laryssa Da Luz Stelin](/t5/user/viewprofilepage/user-id/5062279),

Welcome to the community!

There's a way for you to get notified via email about all the activities you've completed so far. To achieve it, you can create a Butler report. Using a Butler report, you can create your own report that will send you an email including all the information you've chosen to be sent to you. And you can choose which day you want Butler to trigger it for you.

You can learn more about Butler and Butler report using the help docs below:

* <https://support.atlassian.com/trello/docs/butler-overview/>
* <https://support.atlassian.com/trello/docs/creating-reports-with-butler/>
I clicked on something and now all of my lists are condensed and I cannot access my cards
Asked by Linda Brennan:

I was in searching for something and all of my lists condensed. I can still see how many cards are on each list, but I cannot access them. Anyone know how to reexpand the lists ?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Linda Brennan](/t5/user/viewprofilepage/user-id/5110368) and welcome to the community,

Can you press the x key, which turns the filter off and see if that fixes your issue?

comments: author: Amanda Malthus
body: Thank you so much. I just did this and panicked! :)


Tags: feedback-forum
trello comments to slack
Asked by Arjan de Korte:

Is this possible; When someone adds a comment (activity section) to a trello card to also have this comment send to a slack channel?


Answers:
author: RH
body: Well I figured it out.

I found a helpfull youtube vid about this.

1. For when you're added as a member to a card use this: You were added to this card "{triggercardname}" - {triggercardlink} by {username}

2. For when you're tagged in a comment, use this: {username} mentioned you in a comment on the card "{triggercardname}" - {triggercardlink}. \\nThe comment was "{commenttext} " \\nComment link - {commentlink}

3. For when you're mentioned in the card description, use this: {username} mentioned you in the Description on the card "{triggercardname}" - {triggercardlink}. \\nThe mention was "{carddescription}"

It would have been really helpful if all of these "{ }" were listed somewhere.

This took why longer to figure out than necessary.


author: Ton Bode
body: Yes that is possible. The Slack Power-Up sends events in Trello as messages to a Slack channel. You can set which boards the Power-Up is active on and which events send a message. Messages are sent by actions on boards, lists, cards, and checklists.

In Slack you can install the Trello-app which makes it possible to create and manipulate cards in Trello.

comments: author: Content Exposar
body: Hi Ton,

Thank you for your reply.

is the power up called "send events"? because I do not see a power up with that name.

I have the app and a premium account.

Can you provide me with some more info about this?


author: Ton Bode
body: Hi Content Exposar,

the Power-Up is just called Slack and it is an official Trello Power-Up as you can see in the screenprint.

Hope this helps.

![Trello Slack.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/232918i4B123E0911344D63/image-size/large?v=v2&px=999 "Trello Slack.jpg")


author: Content Exposar
body: Hi Ton,

Thanks for this.

I know who to add {cardname} so the card name will appear in a slack message.

But I still do not know how to add a rule or something similar to send it to a slack channel.

So how do I send the comment from a trello card to slack?


Tags: slack