Trello crashing on launch after High Sierra update on iMac 2017
Asked by donny:

Just did a High Sierra update on my iMac 2017 and it crashes on launch. Has anyone had the same problem and how did you fix it.

Got all this in the crash report but doesn't mean anything to me....

Process: Trello \[7874\]  
Path: /Applications/Trello.app/Contents/MacOS/Trello  
Identifier: com.atlassian.trello  
Version: ???  
Code Type: X86-64 (Native)  
Parent Process: ??? \[1\]  
Responsible: Trello \[7874\]  
User ID: 501  

Date/Time: 2020-11-16 20:10:19.127 +1100  
OS Version: Mac OS X 10.13.6 (17G14033)  
Report Version: 12  
Anonymous UUID: C0BA0222-F24F-3EE9-5C8F-077233262BF5  

<br />

Time Awake Since Boot: 28000 seconds  

System Integrity Protection: enabled  

Crashed Thread: 0  

Exception Type: EXC_CRASH (Code Signature Invalid)  
Exception Codes: 0x0000000000000000, 0x0000000000000000  
Exception Note: EXC_CORPSE_NOTIFY  

Termination Reason: Namespace CODESIGNING, Code 0x1  

kernel messages:  

VM Regions Near 0 (cr2):  
--\>   
__TEXT 0000000104e80000-0000000104ea9000 \[ 164K\] r-x/r-x SM=COW \[\]  

Thread 0 Crashed:  
0 ??? 0x0000000107b0419c _dyld_start + 0  

Thread 0 crashed with X86 Thread State (64-bit):  
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000  
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007ffeead7fc28  
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000  
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000  
rip: 0x0000000107b0419c rfl: 0x0000000000000200 cr2: 0x0000000000000000  

Logical CPU: 0  
Error Code: 0x00000000  
Trap Number: 0  

<br />

Binary Images:  
0x104e80000 - 0x104ea8ff3 +??? (0) \<596191EB-2C06-339C-917C-D986342C029E\> (null)  
0x107b03000 - 0x107b4dadf +??? (551.5) \<CB9BFB56-4511-36F1-A546-891FF770C01C\> (null)  

External Modification Summary:  
Calls made by other processes targeting this process:  
task_for_pid: 0  
thread_create: 0  
thread_set_state: 0  
Calls made by this process:  
task_for_pid: 0  
thread_create: 0  
thread_set_state: 0  
Calls made by all processes on this machine:  
task_for_pid: 21308  
thread_create: 0  
thread_set_state: 0  

VM Region Summary:  
ReadOnly portion of Libraries: Total=600K resident=0K(0%) swapped_out_or_unallocated=600K(100%)  
Writable regions: Total=8408K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8408K(100%)  

VIRTUAL REGION   
REGION TYPE SIZE COUNT (non-coalesced)   
=========== ======= =======   
STACK GUARD 56.0M 2   
Stack 8192K 2   
__DATA 240K 5   
__LINKEDIT 136K 3   
__TEXT 464K 3   
shared memory 8K 3   
=========== ======= =======   
TOTAL 64.8M 12


Answers:
author: Ryan
body: Hi Donny,

Can you try a clean reinstall using these steps: \[How to Uninstall the Trello Desktop App\|<https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>\] to see if that helps? A normal fresh install via the AppStore might not be helping with that issue as many files do not get removed during that process. The steps outlined in the link mentioned above should do the trick.

Thanks!

Ryan

comments: author: donny
body: Already did it and on top of that used an app cleaner to clear out any other Trello files. Didn't work unfortunately.