youngmon/atlassian-qna huggingface dataset:
Trello Power-Ups : create a "Link Card"
Asked by grub5:

Hello,

I am currently developing a Trello Power-Up and would like to manage so-called "link cards".

<https://support.atlassian.com/trello/docs/link-cards/>

I can create cards with all different parameters, as referred in API section :

<https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-post>

BUT, I didn't find any way to make the card be a "link card" automatically at creation time.

And surprisingly, I found no difference in data returned by API, between normal cards and link cards...

Is there any way ?

Thanks :)


Answers:
author: Dreamsuite Mike
body: Hi [@grub5](/t5/user/viewprofilepage/user-id/5330934)

I'm not fully sure of your question but I will try to answer

The "connect cards" part of Trello is just a client side button that attaches the source card to the card you just attached...

You can do this also via the API...

1. Create a new card and add this card URL to the source card
2. Add the source card URL to the new card

You can determine if a card has attached trello cards by using /cards/{id}/attachments and filtering on the URL

You can also check by this attribute to see if there is a linked card, from **Get a Card**:

```
"badges": 
 {
   "attachmentsByType": 
   {
     "trello": 
     {
        "board": 0,
        "card": 1
     }
   }
  }
   
```

comments: author: grub5
body: Hi [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) ,

Thanks for your answer :).

The feature I was referring to is when you just paste an URL in a Trello card (ex. Youtube video), and Trello automatically transform it as a "link card".

Such "link card" displays a preview of the content as cover (ex. Youtube video caption), and the card become clickable.

This is described as a different "card type" in documentation, rather than as a card property : <https://support.atlassian.com/trello/docs/card-types/>

I guess my question would be : is there a way to get/update the card type with the API (separator, link card, ...) ?


author: Dreamsuite Mike
body: Sorry, I misunderstood and thought it was to do with linked cards...

Link cards I am sure is a client-side action and thus isn't part of the API. However, so long as cards created by the API are supported as smartlinks, the client side will process them.

There is no card-type attribute as part of the API


author: milynnus
body: [@grub5](/t5/user/viewprofilepage/user-id/5330934)

But if you are referring to 'card' created when you copy and paste a url it creates a link to the target and when convert it to a card, it will be just another card with the card name being the url. I believed the link card is managed by Trello app itself.

Each card has a card url and you can access the card via the url (or the shortUrl) from within Trello. So if you are referring to two cards as linked then each of them has in their attachment the url of the linked card.


Tags: power-up
How to look for card on iOS
Asked by Philippe Bouill?:

Hello!

When I look for a card on iOS, for example with the filter "bowl", I get the right number of existing cards, but then I don't know how to see those cards on the app...


Answers:
author: Mutya A
body: Hi Philippe,

Can you check if you have the latest Trello app on your iOS? I tried testing this on iOS and I can see the cards when searching for keywords. Can you try opening the same board on a desktop browser and typing the "bowl" keyword and see if the cards show up?

Also here's some troubleshooting steps you can take on your iOS to see if it resolves your issue:   
<https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/>

An alternative solution is to make use of Dashcards to filter the number of cards with a certain keyword:  
<https://support.atlassian.com/trello/docs/trello-dashcards/>

You will need to install and setup your Dashcards on your desktop first, and once created, you can view those cards on your mobile.

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
Je suis admin et un membre d'un espace de travail a pu me supprimer, comment revenir ?
Asked by Romain BARTHES:

Je suis admin, j'ai cr?? l'espace de travail ainsi que plusieurs tableaux, seulement un simple membre de l'espace de travail a pu me supprimer de l'espace de travail et de l'ensemble des travaux et m'a pass? en invit?. Que faire pour revenir ? Je ne savais pas que cela ?tait possible vu que je suis admin et elle non.


Answers:
author: Mutya A
body: Bonjour,

Merci de nous avoir ?crit ! Veuillez noter que nous utilisons un service de traduction pour nous aider ? r?pondre ? nos clients internationaux. N'h?sitez pas ? ?valuer la qualit? de la traduction.

Le seul moyen est de leur demander de vous ajouter ? nouveau. Il se peut que d'autres membres de Workspace vous rajoutent. Pour expliquer, dans un espace de travail gratuit, toute personne membre d'un espace de travail est un administrateur et a l'autorisation de g?rer un espace de travail.

Pour ?viter cela ? l'avenir, vous pouvez utiliser l'essai Trello Premium, qui ajoute plusieurs fonctionnalit?s pour faciliter un peu la gestion des ?quipes, notamment la possibilit? pour les administrateurs de Workspace de prendre le contr?le de tous les tableaux de l'espace de travail. Nous proposons un essai gratuit de 14 jours de Premium, aucune carte de cr?dit requise ici : <https://trello.com/free-trial>

Avec Premium, vous pouvez ?tre le seul administrateur de votre propre espace de travail et les membres de l'espace de travail ne peuvent pas vous supprimer de l'espace de travail.

J'esp?re que cela vous aidera, mais n'h?sitez pas ? nous contacter si vous avez des questions !

-----------

Good morning,

Thank you for writing to us! Please note that we use a translation service to help us respond to our international customers. Please feel free to rate the quality of the translation.

The only way is for you to ask them to add you back. There could be other Workspace members to add you back. To explain, in a Free Workspace, anyone who is a member of a Workspace is an admin and have the permission to manage a Workspace.

To avoid this in the future, you can use Trello Premium trial, which adds several features to make managing teams a bit easier, including the ability for Workspace administrators to take control of all boards in the Workspace. We have 14day free trial of Premium, no credit card required here: <https://trello.com/free-trial>

With Premium, you can be the only admin of your own Workspace and Workspace members cannot remove you from the Workspace.

I hope this helps, but let us know if you have any questions!
how to engage with new board particiipants?
Asked by RayK:

I am involved with some groups and I am trying to start people using trello. They like the idea of it but are not in the habit of coming to the site and I am not getting any traction.

If I create a card, I want an email notification of that to go to people associated with the board. There does not seem to be an obvious way to set this. Why is that not the default?

I also want to have weekly reminders of activity sent to all board participants. Again, why is this not the default?

Obviously someone getting these emails needs to be able to turn them off easily. But. If someone has said that they want to participate and just need to be reminded of what is there, how can I make that happen?


Answers:
author: Dreamsuite Mike
body: Hi [@RayK](/t5/user/viewprofilepage/user-id/5039253)

I have had experience with team engagement and exactly this where they like the idea, they love the look of the tool but they basically want someone to do it all for them... ?

A couple of tips for that are helpful? If the team use slack, look at [Introducing Trello for Slack](https://trello.com/platforms/slack)

I have found with email, that eventually the team will ignore the emails

Default email notifications in Trello are set to periodic, this is a user level setting so you can't centrally control that.

You can use automation to email people based on activity on Trello.<https://trello.com/guide/automate-anything#automations-for-email-and-integrations>

<br />

A flip option is to use Trello to manage email communications and this become the standard...You can use [Sendboard email for Trello](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) for this
Changing start date of a card to a date from another card in another list when changed
Asked by Mahmoud Bahr:

Hello,

I have a board where the lists are project stages. I want that when a "completion date" date custom field is updated on a card in a list called "client's approval", the start date of the card with the same name in a list called "second visit" to be adjusted to the trigger card "completion date"

appreciate your help.


Answers:
author: Dreamsuite Mike
body: Hi [@Mahmoud Bahr](/t5/user/viewprofilepage/user-id/5493207)

This one is annoyingly cumbersome and you'd need to have a custom field on the second card to bridge it...then 2 automations. I'll call it **start date**for this example:

**1**

```
When the custom field "completion date" is set on a card in list "clients approval" find a card with a name starting with "{triggercardname}" in list "second visit" and set custom field "start date" to {customfieldvalue}
```

**2**

```
When the custom field "start date" is set in a card in list "second visit", set the start date to the date in custom field "start date"
```

comments: author: Mahmoud Bahr
body: Hello [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)

The problem of the solution you offered is that the "start date" field you assumed, if:

1- It is a date custom field, then I can't change it to a "{customfieldvalue}, it can only be changed to a predefined options in the automation interface.

2- It is a text custom field, then I can't change the start date to be equal to it's value, as the interface allows only to set start and due date to be equal to date custom field values.

appreciate your help.


author: Dreamsuite Mike
body: It can be done. You just have to manually type the field name in the **set custom field to value** action. See the example below:

![Screenrecording2024-05-1318.08.43-ezgif.com-optimize.gif](https://community.atlassian.com/t5/image/serverpage/image-id/323331i5653B2DDA8FC8688/image-dimensions/810x363?v=v2 "Screenrecording2024-05-1318.08.43-ezgif.com-optimize.gif")


author: Mahmoud Bahr
body: Hi [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)

Thank you so much, it worked.

another question is how to write a specific time on "date" using typing method. I tried many things like {date 16:00}, {date@16:00}, {date, 04:00} and non of it worked


author: Dreamsuite Mike
body: You should use this format:

{date=9h=30min}
Update Admin
Asked by Jamie Collette:

I have a few people that were admins on my Trello board. They need to be removed and replaced. I am the new Admin. I have replaced Joan Rand and Nelson Liston as Manager at Benefis Health System. Please help!


Answers:
author: Gaurav Kataria
body: Jamie, you cannot remove the admin of a board unless you are the admin of a Premium workspace (not free workspace). Here is how you can remove admins if you have the Premium subscription <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>
????????????????????????????????
Asked by ishi m:

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??android???  
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Answers:
author: Mutya A
body: ??????

?????????????? ??????????????????????????????????????????????????

????????????????????????????????????????

??????????? Trello ?????????????????????????????????????????????????: <https://jira.atlassian.com/browse/TRELLO-314>

??????????????????????????????????????????????? ???????????????????????????????????????? ??????????????Atlassian ??????????????????? \[??????????\] ????????????????? ?????????????????? ???????????????????????????????????????????????????????????????????????????

?????????????????????: <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html> ????????

??????????????????????????????????????????????????????????????????

comments: author: ishi m
body: ???????????????????

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Can Trello stack rules?
Asked by Matt Butler:

Hi,

I have created two rules as per the screenshot.

![Screenshot 2024-05-10 172408.png](https://community.atlassian.com/t5/image/serverpage/image-id/323109i67B5B1377DD1FE1A/image-size/large?v=v2&px=999 "Screenshot 2024-05-10 172408.png")

I was hoping that the first rule would apply to everything (completed cards moved to bottom of list) and then anything on the 'Today' list would get moved to 'Completed tasks'.

However I can't get the second rule to activate at all. The completed cards on the 'Today' list just sit at the bottom of that list.

Is it possible to achieve this?

Thanks!


Answers:
author: Mutya A
body: Hi Matt, welcome to the Trello Community!

Thanks for sharing the whole picture. To answer your questions, Trello can stack or "chain" rules. I can see why the second rule isn't triggered at all by the first rule.

Looking at the first rule that says:
> add the green label

Compared to the second rule that says:
> when the green "Completed' label

Those two aren't the same. The first is an unnamed green label, and the second is a green label named "Completed." You can check your labels and see two versions of your green label like this:

![2024-05-13_13-43-12.png](https://community.atlassian.com/t5/image/serverpage/image-id/323221i93BFCB1573072CFC/image-size/large?v=v2&px=999 "2024-05-13_13-43-12.png")

You can fix your first rule by adding the green "Completed" label; the second rule should work afterward.

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, please consider the **Accept answer** or **Like** button to help the other users find it more quickly.

comments: author: Dreamsuite Mike
body: Great spot [@Mutya A](/t5/user/viewprofilepage/user-id/5101057) ?


author: Matt Butler
body: Thanks, that's really helpful
how can I speek to someone on the phone?
Asked by John Mckinney:

Please have someone give me a call or give me a number to call my number is 858-361-5141


Answers:
author: Jack Brickey
body: hi [@John Mckinney](/t5/user/viewprofilepage/user-id/5494519) , welcome to the Community.

First it is important to understand that this is a public help forum so I highly recommend you edit your post and remove the phone number. With that out-of-the-way let me explain what this forum is for. We are primarily a group of users and Atlassian partners that assist users like yourself with questions they might have about the product. There are lots of other uses of the community but for now that should suffice.

If you have a specific question about Trello please feel free to share it here and we will see if we can assist. If you wish to contact Atlassian support please use [this link](https://support.atlassian.com/contact/#/).
Se eu n?o assinar o Premium, perco as fun??es atuais?
Asked by Assist?ncia 24 horas:

Ol? pessoal.  
Utilizamos o Trello ? mais de 1 ano e nunca paguei nada. Recentemente ele apareceu uma notifica??o de assinatura com um prazo regressivo para tomada de decis?o.  
Acredito que o meu plano atual seja Premium.  
Gostaria de saber se eu n?o escolher nenhum plano, perco as fun??es?


Answers:
author: Mutya A
body: Ol?,

<br />

Obrigado por nos escrever! Observe que estamos usando um servi?o de tradu??o para nos ajudar a responder aos nossos clientes internacionais. Sinta-se ? vontade para avaliar a qualidade da resposta.

Vejo que voc? se inscreveu para uma avalia??o gratuita do Premium de 20 de abril de 2024 a 19 de maio de 2024. Assim que a assinatura terminar, nossos recursos Premium n?o estar?o dispon?veis para seus quadros nesse espa?o de trabalho. Aqui est? uma lista de recursos Premium que n?o estar?o mais dispon?veis: <https://support.atlassian.com/trello/docs/which-trello-plan-is-best-for-me/#Trello-Premium>

Temos mais detalhes sobre o que acontecer? quando voc? cancelar aqui em nossa central de ajuda: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>.

Espero que isso ajude, mas deixe-nos saber se voc? tiver alguma d?vida!

----------

Hello,

<br />

Thanks for writing to us! Please note that we are using a translation service to help us respond to our international customers. Feel free to rate the quality of the answer.

I can see that you have subscribed to a Free trial of Premium from April 20, 2024 to May 19, 2024. Once this subscription ends, our Premium features won't be available for your boards within that Workspace. Here is a list of Premium features that won't be available anymore: <https://support.atlassian.com/trello/docs/which-trello-plan-is-best-for-me/#Trello-Premium>

We have bit more detail on what will happen when subscription ends here on our help center: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>.

I hope this helps, but let us know if you have any questions!


Tags: premium

signature
N?o tenho mais acesso ao email.
Asked by Kamila Avaip:

Tinha uma conta desde 2017 que uso para trabalho diariamente, e que foi desconectada, e n?o lembrava a senha.

Foi encaminhado um email para recupera??o, por?m esse email n?o existe mais nem o dominio. E n?o consigo tentar mais colocar as possiveis senhas.

Fiz esse login que estou agora, para conseguir sanar essa duvida


Answers:
author: Mutya A
body: Ol?,

Obrigado por escrever para n?s! Por favor, note que estamos usando um servi?o de tradu??o para nos ajudar a responder aos nossos clientes internacionais. Sinta-se ? vontade para avaliar a qualidade da resposta.

Criei um novo ticket de suporte para que possamos discutir seu problema com mais detalhes. Fique atento a novos e-mails e voc? pode responder com seu endere?o de e-mail antigo para que possamos analisar mais de perto.
Premium subscription - adding more members
Asked by Martina Araujo:

Hi there, is it possible to buy the premium annual subscription for 15 members and then throughout the months add more of them? Thank you


Answers:
author: Dreamsuite Mike
body: Hi,

Yes, it will just charge you pro-rata for the additional members

*Note: if you remove members, you do not get pro-rata refund! You will have a licence that you can apply to a new member...*


Tags: member

premium
Not all workspaces are showing on the mobile app
Asked by Eckart Jensen:

Hello Community,

Only 2 of my 16 workspaces are showing up on the mobile all. Any idea what I need to do to see all 16?

Have great day ahead


Answers:
author: Mutya A
body: Hi Eckart,

You should be able to see all of your 16 Workspaces. May I know if you have tried all the troubleshooting steps for the Trello app? Here are some tips to troubleshoot on your mobile:  
[Troubleshooting on the Android app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/)   
[Troubleshooting on the iOS app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/)

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
How to notify about incident reopened? How to "Ack" related alert via incident?
Asked by Vladimir:

Hi,  

1. How system can send notification in case incident reopened by new associate alert? Is it possible?  

2. When incident created, Opsgenie is sending notification using escalation policy team settings using "Owner alert" (R). And it will be happens until "Owner alert" does not Ack.  
So my question is: how user can Ack "Owner alert" from incident page?


Answers:
author: Michael Kimathi _AC Nairobi_ Kenya_
body: Hi Vladimir,

1. Yes, it's possible.

* Go to Opsgenie
* Locate the closed alert
* Under the dropdown menu, select reopen.
* If you like to create ownership then you can click create ownership button and assign it to yourself.

Note this will only work based on your admin policy configuration.

2. This majorly depends on the admin policy configuration, but you can easily close the incident by clicking "Ack".

Best,

MK


Tags: alert

incident
Opsgenie not getting alerts if Prometheus tag it as "warning"
Asked by Vladimir Blando:

So for alerts with P1 to P5 tags on Prometheus, alerts are being received by Opsgenie but alerts tagged as "warning", it will never received by Opsgenie, how do I configure Prometheus or Opsgenie so it can also receive "warning" alerts (not P3).


Answers:
author: Nick H
body: Hi [@Vladimir Blando](/t5/user/viewprofilepage/user-id/3926708) ,

Are you able to check your account's logs under the Settings tab -\> Debug section to see if Opsgenie is receiving any warning / error requests? The requests from Prometheus might not be matching some conditions in order to create alerts.

You should be able to adjust what's configured in Alert Manager when this this "warning" is triggered - then map it to the corresponding priority. This other community post may help a bit in configuring Alert Manager: <https://community.atlassian.com/t5/Opsgenie-questions/How-to-set-Opsgenie-alert-priority-from-Prometheus-alert/qaq-p/1211053>

Otherwise - on the integration level you can always filter on what field "warning" is being parsed in, and map it to the corresponding priority:

![community2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/96294iA7703B62F3FC7D81/image-size/large?v=v2&px=999 "community2.jpg")

Let us know if you run into any other questions or issues!

Best,

Nick


Tags: alert

cloud

prometheus
Opsgenie Microsoft Teams Integration
Asked by myadav:

We are trying to integrate Opsgenie with MS Teams and following the guide supplied by Opsgenie team <https://docs.opsgenie.com/docs/msteams-integration> but the problem is when we are trying the step 10 "Click **Visit site to install"**it redirects and gives error 404 page.


Answers:
author: Move Work Forward
body: [@myadav](/t5/user/viewprofilepage/user-id/3889708) ,

You need to follow this document - <https://docs.opsgenie.com/docs/microsoft-teams-v2-integration>

Cheers,

Leo

comments: author: myadav
body: Thanks [@Move Work Forward](/t5/user/viewprofilepage/user-id/655569) but when I hit '@Opsgenie setup -xxxx-xxx' I don't get "Integration configured successfully.". Although I can see the commands I can execute with Opsgenie but nothing happens like I tried Opsgenie help, Opsgenie Connect but nothing happens. Am I missing something ?


author: myadav
body: It worked.