youngmon/atlassian-qna huggingface dataset:
how to give permission on label so that only specific users can create label.
Asked by MoinP:

only some user can create lable?

all other should have access to add these predefined label?


Answers:
author: Martin Cleaver
body: There are definitely some scenarios where you'd want to restrict the labeling of content (think: labels on official policies where the user has no right to comment).

However, the problem is not as bad as it seems because if the user does not have edit rights on the space then they can only add personal labels. By definition, no one else can see them.

![personal labels only](http://monosnap.com/image/BB04fqqtVIO7iDBAYe2GHcDRe.png)


author: Nic Brough -Adaptavist-
body: No, you can't limit the creation of labels. The whole point of them is that people can enter arbitrary text.


Tags: confluence-administration
How does attachment version store files?
Asked by Eduard Seifert:

Hi @all,

sorry for rusty english. I've got a question about the attachment versioning mechanism.

How are those file versions stored?

1. Is it sth. like Dropbox, where the delta of the files is stored? Delta = only the edited part of the document.
2. or is every version a complete file including the edited delta? E.g. you edit (WebDav) docx (v1), save it (v2), correct typo (v3), correct another typo (v4). What is the recommended worklow to save space? Save files only after a specified time period (e.g. 10 minutes)?

Thanks a lot. Cheers from Germany.

Eddie


Answers:
author: Alexander Seith
body: Hi Eduard,

Confluence stores each version as a complete file. If you want to save disk space, I would recommend to delete those versions that are not important from the attachments view from the page they're added to.

Cheers

Alex

comments: author: Brett Ryan
body: My [attachment tools plugin](https://marketplace.atlassian.com/plugins/com.drunkendev.confluence.plugins.attachment-tools-plugin) can help with removing versions based on several rules. I have not migrated to confluence 5 yet though so it is presently untested with v5.


author: Eduard Seifert
body: [Atlassian Confluence](http://www.atlassian.com/software/confluence) 5.1.3


author: Timothy
body: What product are you refering too?


Tags: version

attachment
Can I lock columns in Confluence tables?
Asked by Rick Laudeman:

Hello

I have created a confluence table that has many columns and would like to lock the first column. Is this possible?


Answers:
author: MJ
body: You can lock the amount of pixels a column covers or a percentage of the page width. Please have a look at [this](https://confluence.atlassian.com/display/DOC/Working+with+Page+Layouts+and+Columns+and+Sections) page for more details.

comments: author: Rick Laudeman
body: Thanks for the response. It is not the most user friendly way to implement a locked column but I guess it is my only option.


author: Andrey Khaneev _StiltSoft_
body: Hello Rick,

Tou can [lock the first column](https://docs.stiltsoft.com/display/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-FreezingFirstNRows/Columns) using [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/server/overview) macro.

comments: author: timm
body: This is the solution, thanks - disregard the above 2013 accepted answer.


author: Jackie Klass
body: That freezes the first column, I get that, but I dont want anyone to type in that first column ... i want them locked out. Anyway to do that?


Tags: column
Using lables with spaces and subspaces.
Asked by Erik Aliorg:

Hi!

We use Confluence Version 5.1.2.

We created our internal website structure with spaces and subspaces.

For example:

Main space, and it has 9 subspaces, with each subspace having its own subspaces.

We added lables to the content in the spaces and subspaces. Problem starts, when we try to add lables allready provided to the spaces and subspaces. On subspace level, confluence does not suggest lables beginning with "d" if i type: "d" for dokuments. Eaven if i have allready used lable "dokuments" on space or other subspace level.

Maby we are doing something wrong, but help is very appreciated.


Answers:
author: StephanieC
body: Hi Erik, thank you for contacting us directly.

At first I want to explain, what subspaces are: they are just normal spaces. Therefore the hierarchical relationship you can create with our SubSpace Plugin is between usual Confluence spaces and it is only a "virtual" order, not a physical.

Per default in Confluence labels are given per space, which means, that a label, which is used in one space, won't be suggested in another space. The SubSpace Plugin cannot change this behaviour. That is why you cannot not use a label of a parent space in a subspace.

I hope this helps to clear things up.

Greetings, Stephanie


author: Erik Aliorg
body: Thank you.


author: Erik Aliorg
body: With spaces -\>pages and childpages it works like it should. I type "do" and it suggest "documents". But it does not do it with spaces and subspaces.

<br />

comments: author: Erik Aliorg
body: I tested it by creating Space "one" and added 2 subspaces "subone" and "subtwo". Added lable "onetwo" to space "one" and it does not suggest lable if i type "on" when i want to add it to a page under subspace "subone". I used subspace plugin.


author: hsuhailah
body: Ah I see. I tested out the same thing and managed to reproduce the same problem with SubSpace Plugin. This seems to be an issue with the third-party add-on instead. Auto-suggestions did not work for labels in subspaces. Perhaps you can contact the plugin author at confluence-support@communardo.de or <https://jira.communardo.de/browse/CSSP> for further info.


author: hsuhailah
body: Does Confluence suggested label 'dokuments' if you type 'do'? I tested this out and Confluence suggested label 'dokuments' when I typed 'do' instead of 'd'
Attachment Download Error
Asked by James Lim-It:

Hi,

I cannot download attachments from a particular space, it shows the following error whenever I try to click the download button or even use the save as command using the mouse.

![](../../upfiles/error1.jpg)

and

![](../../upfiles/error2_5.jpg)

Also, when moving a page it shows the following error

![](../../upfiles/error3_2.jpg)

Any Ideas on this?

Thanks,

James


Answers:
author: hsuhailah
body: What version of Confluence are you using?

Attachment download issue:

Do you happened to have any third-party plugins installed that offers attachment check out functionality? I'd suggest to enable [Plugin](https://confluence.atlassian.com/display/UPM/Disabling+and+Enabling+Add-ons#DisablingandEnablingAdd-ons-Disablingorenablingalladd-ons(usingSafeMode))[Safe Mode](https://confluence.atlassian.com/display/UPM/Disabling+and+Enabling+Add-ons#DisablingandEnablingAdd-ons-Disablingorenablingalladd-ons(usingSafeMode)) and check the result. This will disable all user-installed plugins at once. So if the issue does not occur again, it is caused by one of the third-party plugins installed. In order to isolate which plugin is the culprit, you may need to enable the plugin one-by-one till you observed the issue arise again. Once the test has been carried out, disable this mode.

Move page issue:

Ensure that the URL you access Confluence via the browser matches the base URL configured in Confluence Admin \> General Configuration and check out the causes/resolutions in this [KB](https://confluence.atlassian.com/display/CONFKB/Unable+to+Move+Pages+with+Attachments) and see if it applies.

comments: author: James Lim-It
body: Thanks for the reply. We're on 3.1.1. We will try your suggestion and will post an update. Thank you again


author: hsuhailah
body: Hey James,

Confluence 3.1.1 has reached its end of life. Is there any plan to upgrade your Confluence to a later version? This would be highly recommended.


author: James Lim-It
body: Hi Anis,

I guess the problem is on the broken links, is it possible to get the directory path of the links from our own database server? I have access on our database but I dont know how to get the physical directory so that I can download the files from there.

BTW, I'm trying to get all the files so we can back it up while upgrading to confluence 5 though it may take some time.


author: hsuhailah
body: Hey James,

I just noticed the second screen shot. I might have mislooked it previously. This tells me that you have a file system storage for attachment instead of a database storage. There's a possibility that the file has been accidentally deleted/removed which caused it to be inaccesible. Do you happened to have a backup of \<confluence-home\>/attachments folder? It might be possible to restore it from a file system backup. You can also try this out: [Resolving missing attachments with disk storage](https://confluence.atlassian.com/display/CONFKB/Resolve+Missing+Attachments+in+Confluence) and see if it helps.


author: James Lim-It
body: Alright we'll look into it, thanks for the input!
Can we use different database types for Jira and Confluence?
Asked by Stephanie Menteer:

We use an Oracle database for Jira. We are getting ready to install Confluence, and we want Jira and Confluence to work together. Do we need to create a separate Oracle database for Confluence? Can the Confluence database be some other type?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, the systems really don't care if the other one is running a totally different database.

You do want them separated and running in different areas though. The mysql install I've got here has one area for Jira and one for Confluence. Only one SQL service running, and if I need to dig through the data, I log in and then have to use "use jira" or "use confluence" to swap between them.

The only time you might struggle is if you rig up Confluence to read Jira's database for its users. You'll need to install two database drivers - one to read the Confluence database, and one to read the Jira. Just a case of being careful with the config though - once you get it running, it'll be fine.


Tags: database

jira
Australian based hosting for Confluence?
Asked by L:

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Can anyone recommend an Australian based hosting company/companies for Confluence?

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Answers:
author: Harry Chan
body: Hi, we're AU based and offer JIRA and Confluence hosting. By default our hosting offerings are with servers in the USA. However, we do optionally provide AU hosting. Will require a dedicated server minimum though.

If you're interested, contact us @ <https://www.cloudshards.com/contact.php>

comments: author: L
body: Hi Harry

Thank you for the response, have sent through detailsas requested.


author: Robert Battam
body: Pin to Australia in premium plan. Or host yourself.


author: L
body: Hi Mick

Thanks for the link, had a look at the companies and none offer hosting, so will keep looking. (Service Rocket can only offer on demand, which is not what we are after, nor its it hosted in .au)

Fyi for anyone interested I have found two .au companies, Conexim and The Summit Group.


author: MJ
body: At <https://www.atlassian.com/resources/experts> you have several services to choose from along with the option to choose a country. Managed Hosting of Confluence in Australia nets 2 results, please have a look at the information on that page.
Fixing permissions for a space
Asked by Mary Cook:

During demo of this product, one of our users (very experienced from other employment) has set up a space and has restricted me from modifying permissions. I need help resolving as this space (finance) is being viewed by users as well). Impacting testing. Thanks


Answers:
author: Nic Brough -Adaptavist-
body: You need to be a system admin, or an admin on that space. Then you'll be able to see and edit both the permissions page for the space and the list of restricted pages.

If you don't have those rights, you'll need to talk to someone who does. We can't help you - we don't even have "use" permission for your Confluence, let alone admin!


Tags: cloud
Confluence 3.5.5 Editor commands
Asked by Sue Caughey:

The editor in Confluence 3.5.5 is just awful!

I format the text properly and then when I do a SAVE, the editor merges most of the sentences together!

I've tried "shift and enter" on those lines, but still will not execute a simple carriage return!

Can someone tell me how to use this editor?


Answers:
author: Sue Caughey
body: This answer did not help.

I was using Rich Text Editor and when I looked at Wiki Markup, the \\\\ was already there. My work around is to not use any bullets and/or numbering when adding text to a Confluence page.

comments: author: Nic Brough -Adaptavist-
body: As I said, the Rich Text Editor in 3.5 and below was notorious for getting \\\\ inserted too frequently, infrequently or in the wrong place.

Everywhere I've been that uses Confluence with the old pair of editors, the advice was "use whichever editor you prefer, but if you use Rich Text, get the content right and then swap to wiki markup to clean up the mess it makes of the formatting"

The other work-around is to swap to the wiki editor when the RTE has failed. The wiki markup works. It might not be nice for a lot of users, but you do get exactly what you type, unlike the RTE.  

I'd also seriously consider upgrading. 3.5 is out of support soon, and the new editor in 4 and 5 is vastly better. (I'd still like to be able to directly edit what I typed, rather than what Confluence translated it into, but that's the only gripe)


author: Nic Brough -Adaptavist-
body: Are you using the rich text editor or wiki markup?

For wiki markup, just add \\\\ where you want to force a line break. The rich text editor is supposed to do this in the background, but it was never great at getting it right. Could you try wiki markup if you're not using it already?


Tags: atlassian-support
Is it possible to know the dates when labels were attached to pages in Confluence.
Asked by Mani1:

Hi,

I am wondering that is there be any macro OR any workaround which could help me regaring the label attachment to pages.

e.g. I have 3 pages and i have added labels to each of them on different dates Therefore, I want to know when Labels are attached (date).

Thanks in advance

With best regards,

Usman Akram


Answers:
author: Rodrigo Girardi Adami
body: Hi Usman,

I've created this SQL query for you:

```
select l.name as LabelName, c.title as PageName, cl.lastmoddate, cl.ownerfrom content_label cljoin label l on cl.labelid=l.labelidjoin content c on cl.contentid=c.contentidwhere c.title like "&lt;page name&gt;" andl.name like "&lt;label name&gt;";
```

This query will show you the label name, page title, when the label was added, and who added. You'll need to change the \<page name\> and \<label name\> for the actual page name and label name you want to verify. :)

I hope this helps!

Regards,

Rodrigo

comments: author: Marta San Martin
body: Hi Rodrigo!

Thanks a lot for your answer! (I work with Usman :)) I'm trying to use the SQL macro with your query.

But I have a problem with the datasource. I know that the database name is "confluence". But it doesn't work.

Could you please tell me how should I fill in the datasource field?

Thanks again and kind regards


Tags: confluence-administration
Confluence Administrator Key
Asked by Cesar Pinto:

Hi,

I'm working for a company who has one dozen applications.  
My job will be working with Atlassian Confluence in only one of this app.   
It is possible to be an Administrator in only one application without affects the others?

Thank you,

Cesar Pinto


Answers:
author: Nic Brough -Adaptavist-
body: Yes - each Atlassian application supports ways to limit admin users. Generally, you have a "group" for admins (or many groups) and you put users into those groups and then tell the application "admins are the people in those groups".

You'll find most places have groups like jira-administrators, confluence-administrators, and so-on.


author: Jobin Kuruvilla [Adaptavist]
body: Yes, you can give admin access per application. Just manage a separate group and add it as Administrator under global permissions.

In Confluence, you can also add individuals.


Tags: confluence-administration
Media player
Asked by minesh patel:

Does anybody know if there is a media player with controls (stop/start button) for confluence 5.1.4. Just like s yahoo or youtube player.

If so, where do I find it??


Answers:
author: BernardoA
body: In addition, I'd suggest you to try these third-parties plugins which probably may provide you this kind of functionality:

<https://marketplace.atlassian.com/plugins/com.cogniumsystems.confluence.plugins.mediamark>

<https://marketplace.atlassian.com/plugins/org.bitbucket.mediaelement>

<https://marketplace.atlassian.com/search?q=multimedia>

Bernardo

comments: author: minesh patel
body: Bernardo,

I am using confluence version 5.1.4. I installed the Media Element marco. However,when I use it I get error message saying "Error rendering macro 'media-element' : null". Can you explain to me what this means. Does it not work for the current confluence version that I'am using??? Thanks.


author: William Zanchet [Atlassian]
body: Hi Minesh,  

Actually, we don't have a stop/start button in our Multimedia player. However if you click on the video or click with right click on the video, you should be able to "play" and "stop" the video.  

With this in mind, I believe this question can turn into an improvement request. So I raised an improvement request as you can see here:

<https://jira.atlassian.com/browse/CONF-30057>

Basically, this improvement request proposes to have a play/stop button on the interface.  

I would strongly suggest that you vote on this improvement request to increase its popularity and add it to your watchlist for future updates. Also feel free to add your thoughts.  

I hope this helps!  

Cheers,  

WZ


Tags: confluence-administration
Labelling pages using multi-word labels
Asked by RPT Admin:

I am currently adding labels to the pages in my technical documentation wiki. Many of the labels I am using are multi-word labels, which I am separating using dashes, so that the phrase "precise extent" becomes the tag precise-extent. So far, so mundane. The main reason for tagging content is for weighting the Confluence search engine so that the pages which the editorial team defines as the most important will appear towards the top of the search results. (I am aware of other SEO techniques such as using the search terms in the page title, and in the headings on the page.) My question is this: by adding the label precise-extent on a page, am I increasing the weighting for the individual words, or am I just increasing the weighting for the whole term? I am still at an early stage of labelling my content -- too early to run A/B comparisons -- so I'm hoping that someone further down the same road as me can give me a steer in the right direction.


Answers:
author: Nitram
body: Hi,

If you think this may help you look into this,

<https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Labels>

Thanks!

comments: author: Nitram
body: <https://confluence.atlassian.com/display/CONF20/Working+with+Labels+Overview>


author: RPT Admin
body: Thank you for this link. I'm not sure the documentation answers my question. But I guess SEO is described as a black art for good reasons! I'll run some comparisons once I let the end-users loose on the wiki.


Tags: label
Hiding Archived Pages from the Global Wiki Search - How?
Asked by Mick Davidson:

Hello,

I'm sure I've read somewhere that there's a plugin or 'something' that we can use in Confluence that automatically precludes content that's in an archive space from appearing in the global search.

I'm sure you had the choice to do a normal search, and then add the archived space into the global search if you still hadn't found what you were looking for (do I have to pay U2 a license fee for saying that?).

I've checked the marketplace and there's nothing there that does this, in fact there's only one actual archiving tool, and that doesn't appear to do what I want.

Any clues anyone? Thanks in advance.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Mick,

In Confluence you are able to archieve contents using the bundled features, following the steps inside *Space Admin* pane that have among others this features:

* By default, the pages and other content do not appear in the Confluence search results. If a Confluence site contains any archived spaces, the search screen will provide an option to include them in the search results.

More about this functionality can be seen at the application docs, [here](https://confluence.atlassian.com/display/DOC/Archiving+a+Space).

comments: author: Mick Davidson
body: Guilherme,

Thanks, that's what I was looking for. :) Because I believed it was a plugin I didn't think to look in the documentation - doh!

I've followed the instructions and archived the Archive space. :)

Cheers.


author: Sami Moran
body: Hello,

I have archived a space in Confluence 5.1. The documentation (quoted above) says the search screen will provide an option to include archived contents in the search results.

Where does this option show up? The documentation doesn't give details. I was expecting it might show up in the filters section of search results, but I don't see it there.

Any pointers to where this option is located?

Thanks!


author: Mick Davidson
body: Sami,

when you run a normnal search the Archived content isn't included.

However, on the results page, there is a filter under the Where options that allows you to include the archived content. All you have to do is select it.

Cheers.


author: Sami Moran
body: Ah! got it. Thank you! Worked like a charm, too. ;-)


Tags: archive

search
How can I update existing pages that were created using and existing template?
Asked by Mick Davidson:

Hello,

We've got a ton of pages that were created using a template (let's call this Project Template) that were in turn created from a Python script. We've updated the template the script uses and now want to apply this to the other Project Templates we already have.

We can ID the ones we want to update, but how can we apply the updated template to the existing Project Templates? Obviouly we don't want to lose the content, which is individual to each project.

I hope this is clear, if not, let me know. Cheers.


Answers:
author: Bob Swift (personal)
body: It depends on how easily you can distinguish the text to be changed from other text on the page. See [How to automate adding text to Confluence pages](https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+automate+adding+text+to+Confluence+pages)

comments: author: Mick Davidson
body: Bob,

Thanks, It's not the info, it's the template itself. I don't think it matters that we used a python script to create the initial set of docs.

We can ID them all very easily. Applying the new template seems to be another matter. :)

Cheers.


author: Bob Swift (personal)
body: I should have explained a bit more. Once a page is created from a template, it is just a page like any other. You can modify the page contents using the techniques in the link by figuring out appropriate regex search and replace to try to get the page more like the changed template.

If you want more permanent templates that can be updated, you need to use something like the [Scaffolding Plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.scaffolding).


Tags: custom-field

template

update