youngmon/atlassian-qna huggingface dataset:
SharePoint response view doesn't work
Asked by nils230999:

Hello,

I tried to implement an Excel file which is located and continously updated on SharePoint. Therefore I used the "SharePoint Document" macro, with the option "response view" activated. This is the result:

![image.png](/t5/image/serverpage/image-id/90476i81E92EE37FCA48E3/image-size/large?v=v2&px=999 "image.png")With the option "fixed view" activated it is nearly the same result, just that the preview is now in the top left corner, same size.

Is this a known issue or bug?

Thanks in advance


Answers:
author: David Toussaint _Communardo_
body: Hi Nils,

It looks like you are using the App [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview) form the Marketplace. I'm working for the vendor of said app.

What you are experiencing here looks unusual at least. I suggest to get in touch with [our friendly support team](https://jira.communardo.de/servicedesk/customer/portal/2/create/196), they do miracles in analyzing situations like that :)

Let me know if I can help you out.

Cheers, David  
Co-Head of Products


Tags: confluence-server

server
Como criar um template?
Asked by Maria Paula:

Ol?!   
Gostaria de criar um template para servir de molde para criar Planos de aula!  
Trabalho como auxiliar de coordena??o pedag?gica em uma escola de Ingl?s online e gostaria de ter um padr?o dos planos de aulas que s?o postados na plataforma.   
J? vi v?deos explicando como faz e tamb?m li um tutorial no blog da Atlassian e n?o aparece as fun??es de Criar um Template ou customizar um template.   

<br />


Answers:
author: Victoria
body: Hi [@Maria Paula](/t5/user/viewprofilepage/user-id/3865684)

Welcome to Atlassian Community!

To create a template in Confluence Cloud, you should:

1. Go to the **Space Page ![Screen Shot 2020-04-15 at 10.55.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/90511i795AE2B53C728EC6/image-dimensions/568x176?v=v2 "Screen Shot 2020-04-15 at 10.55.52.png")**
2. Click on the **Space Setting** button under Calendars  
   ![Screen Shot 2020-04-15 at 11.02.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/90512iA4CFB73EA39A35C6/image-dimensions/242x475?v=v2 "Screen Shot 2020-04-15 at 11.02.51.png")
3. Click on **Content Tools
   ![Screen Shot 2020-04-15 at 11.04.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/90513iB1F7E2789E048104/image-dimensions/369x84?v=v2 "Screen Shot 2020-04-15 at 11.04.01.png")**
4. Click on **Create a New Template
   ![Screen Shot 2020-04-15 at 11.05.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/90514i5DE56FF40F91340D/image-dimensions/767x89?v=v2 "Screen Shot 2020-04-15 at 11.05.24.png")**

Now you should be able to create a new template.

Please let me know how this goes. If you run into any trouble or have questions along the way, we're happy to help!

Kind Regards,  
Victoria Stolf \| Atlassian Support


Tags: cloud

template
Gliffy editing text does not show my cursor.
Asked by Paul van Erp:

While creating or editing a text-box in a Gliffy diagramm, my cursor is not visible.  
Any idea?


Answers:
author: Gediminas Morkys
body: For me the cursor is visible in Chrome, but not Firefox.

comments: author: Florian
body: Let me try this out. Thx for the hint... I will update here on the results.


author: Florian
body: Now it works for me - in Firefox and Chrome! Beforehand it was not working in at least Firefox ( did not use Chrome). Nothing changed by me.

May it be, because not having a second screen connected to my Laptop? That is the only difference...


Tags: confluence-server

server
How can I convert my 'Column' graph to a 'Line' graph
Asked by Dimitri_Economidis:

I have a 2x13 table, the 1st column's header is 'Month' and the values in the column are the months from Jan to Dec, the second column's header is 'Sales' and there are **numerical** values in the rest of it. Using the 'Chart from Table' macro, I can see a 'Column' graph (as well as a 'Donut' graph) but I want to see my chart as a 'Line' graph and this doesn't work, I get the message 'Probably, there is no data in the Values column. Please, select the column with data values for chart generation'.

Any ideas?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Dimitri,

Please, select the Time Line type instead of the Line type and set the date format to M:

![2020-04-15_13h39_04.png](https://community.atlassian.com/t5/image/serverpage/image-id/90474i00E77B3B5CA711A9/image-size/large?v=v2&px=999 "2020-04-15_13h39_04.png")

![2020-04-15_13h37_23.png](https://community.atlassian.com/t5/image/serverpage/image-id/90473i727E7B2CB3F64E3D/image-size/large?v=v2&px=999 "2020-04-15_13h37_23.png")

comments: author: Dimitri_Economidis
body: Thanks so much, works like a charm :)


Tags: confluence-server

server
How to use the Share-Page plugin REST API?
Asked by Daniel K?hner:

Hi,

I am writing a Confluence User-Macro and I want to "notify" our users. I have searched for sending mails / notifications or something like this but I could not find anything. Then I spotted the "Share"-Button on the pages.

I did some research and found the REST call to:

```
POST /rest/share-page/latest/share
```

With a payload of the format of:

```
{
  "users": [],
  "emails": [],
  "groups": [],
  "note": "",
  "entityId": "",
  "entityType": "",
  "contextualPageId": ""
}?
```

Then I have searched the web for the documentation of the REST API of "com.atlassian.*confluence.plugins.share-page*" but I could not find anything.

I have spotted the plugin at <https://packages.atlassian.com/webapp/> but without any hints about the REST API. JavaDoc is empty and no source code.

Found this through: [share page. any events fired ?](https://community.atlassian.com/t5/Answers-Developer-Questions/share-page-any-events-fired/qaq-p/540838)

Can you please provide / share me the documentation of the REST API of this plugin?

Thanks, Daniel


Answers:
author: Wolfgang Lutz
body: Try this:

---------------------------------

\<button id="shareIT" class="aui-button aui-button-primary"\>share it\</button\>

\<br\>  
\<hr\>

\<script type="text/javascript"\>  
AJS.toInit(function() {

jQuery("#shareIT").click(function() {

var jsondata = {  
//users: \["123c02b50038b550150038e09de1cc1"\],  
contextualPageId: "3942484297",  
emails: \["example@test.com"\],  
entityId: "3942484297",  
entityType: "page",  
//groups: \[\],  
note: "A example page"  
};

jQuery.ajax({  
type: "POST",  
url: "/rest/share-page/latest/share",  
contentType:"application/json; charset=utf-8",  
dataType: "json",  
async: false,  
data: JSON.stringify(jsondata),  
success: function () { alert('Page shared with ' + jsondata.emails); },  
fail: function () { alert('Error'); }  
});

/\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*/  

} );   
\</script\>

---------------------------------


Tags: confluence-development

confluence-server

javascript

rest-api

server

user-macro
I am getting an error when trying to load a file
Asked by Karen Handcock:

I am getting the following when trying to upload a file.

Error creating temp file in folder: /var/atlassian/application-data/confluence-external/attachments/ver003/119/31/2031619/145/21/6521895/6521897


Answers:
author: Nic Brough -Adaptavist-
body: This could be all sorts of things, but the usual culprit is disk space when I've seen it.

You'll need to nip on to the server and run

mount (which tells you which disk the directory is on if you have more than one disk)

df -khi (This is "disk free, in human words, showing free/used space and inodes)

If the disk your directory on is full or run out of inodes, you'll need to make some space and restart confluence

If it's not space/nodes, then I'd check permissions on the path next, make sure they're owned by the right user (the account running confluence)
?????? ?? ???????? ???? ??????
Asked by ?????? ???????:

????? ???????? ? ????????? ?? ?????????? ????????, ????? ????????

![image.png](/t5/image/serverpage/image-id/90438iF8F863DC8A7CA6D8/image-size/large?v=v2&px=999 "image.png")

????? ??????? ?? ?????.


Answers:
author: ?????? ???????
body: ??????? ?? PostgreSQL ? ????????? ????
I get the message This is a restricted space when I try to access a page
Asked by Aravinda Holla:

I was the one who had created this page! Now, I don't know why, I keep getting **This is a restricted space** message whenever I try to access the page.


Answers:
author: Nic Brough -Adaptavist-
body: Someone has added a restriction to the page or one of its parent pages. You'll need to talk to someone who has access to get you added to the people who can see the page.


author: Parvaneh Zand
body: Hi [@Aravinda Holla](/t5/user/viewprofilepage/user-id/3865194)

This message means you don't have **View** permission in that space anymore. Ask space admin to grant you view permission (space setting -\> permissions)


Tags: cloud

confluence-cloud
Cannot publish new pages on confluence cloud.
Asked by Gordon Reid:

I get the following error when trying to publish new pages.

Unable to communicate with server. Saving is not possible at the moment.

I have read that this is a problem with collaborative editing. But under my admininistration -\> general configuration (or anywhere else under admin), I don't see anywhere to turn this off.

I have also tried the suggestion to disable it using curl, but I get the following error.

242Basic auth with password is not allowed on this instance

This is the cloud version of Confluence, so shouldn't this all just work?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Gordon Reid](/t5/user/viewprofilepage/user-id/179241)

Perhaps at the time of this incident there was indeed an incident with Confluence cloud, which affected a lot of customers, including you. You can view and subscribes to updates using this link <https://confluence.status.atlassian.com/>


Tags: cloud
Can the left sidebars be hidden for public users?
Asked by Mike Chupa:

With a public facing space, can the left side bars be hidden from view?


Answers:
author: Matt Reiner [K15t]
body: [@Mike Chupa](/t5/user/viewprofilepage/user-id/3851870)

If you use my team's app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=server&tab=overview) to theme your pages as a Help Center. I think this might accomplish what you're looking for.

Here are some examples of what it could look like: <https://www.k15t.com/rock-the-docs/publishing/create-a-help-center-with-scroll-viewport>

comments: author: Mike Chupa
body: Hi Matt,

Yes, this is exactly what we're looking for, I greatly appreciate it! I'll check out the app right away, thank you for your help!

Mike Chupa


Tags: cloud

confluence-cloud

side-bar
Page editor when import from Word is different from when creating a new page
Asked by Pedro Martins Dusso:

Hi,

When I create page from scratch, I get the following editor:

![Screen Shot 2020-04-14 at 18.41.24.png](/t5/image/serverpage/image-id/90407iC34D991334A264A6/image-dimensions/521x499?v=v2 "Screen Shot 2020-04-14 at 18.41.24.png")

But when I try to edit a page created from a Word import, I get the following editor:

![Screen Shot 2020-04-14 at 18.46.59.png](/t5/image/serverpage/image-id/90410i7E32BB3D35FD481E/image-dimensions/516x500?v=v2 "Screen Shot 2020-04-14 at 18.46.59.png")

They are quite similar, but the second one looks older. Can I "update" the editor in these imported pages?

Thanks,

Pedro


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Pedro Martins Dusso](/t5/user/viewprofilepage/user-id/3857624)

This looks like the old editor. This issue should be resolved by now, correct? Can you confirm it please?


Tags: cloud
upgrade ConFluence from 7.0 to 7.3 assistance please
Asked by Woody Marvel:

We have a user count of \< 5 users on 7.0 and an H2 database. I can export the database content easily, that is our occasional backup. H2 works for us and we prefer to remain on H2, based on our current needs.

Question: Is there a clear understandable step-by-step process that I can use to just upgrade to 7.3+ , using the download TGZ or the eval version and update the production license? This also would allow us to keep the H2 database until there is time to migrate and capacity requirements to migrate to another external database.

Ubuntu 18.04.4+ server with gnome GUI. openjdk-8, Atlassian Confluence 7.0.2 + hsql

Sincerely,wm


Answers:
author: repi
body: <https://confluence.atlassian.com/conf73/upgrading-confluence-991928983.html>

<https://confluence.atlassian.com/conf73/upgrading-confluence-manually-991929007.html>

You can also do a new installation and then restore a backup version of the previous installation.

After the reinstallation, Confluence ask whether a backup should be imported.  

Why don't you use the downlaod Linux 64 bit, which has an installer for the command line. This detects an already installed version of Confluence and also automatically takes over the H2 database and its content.  
Don't forget to save your data !!

comments: author: Woody Marvel
body: Thank you. I have used that technique before and it worked. I was being cautious as the documents say "upgrade database first". This is really not necessary for our requirements, I will use this technique and see how it works. Thank you.
Custom HTML export of a space not exporting comments?
Asked by Roalt Zijlstra:

I do want to have an HTML export of a complete space and even though the custom export says it will export comments I don't see them in the resulting Zip file.

Did I miss anything or is there an issue with exporting comments?


Answers:
author: David Fogarty
body: Reproduction steps:

- Select Space Settings / Content Tools / Export

- Select HTML and Next

- Select Custom export, tick Include comments

- Export

- Download / unzip

Validation fail 1: Serve unzipped content locally (no good styles, but that's a different problem). Look for comments on a page that has 18 (valuable) comments: no view

Validation fail 2: Grep for text known to be in a comment. Not found

Expectation: comments can be seen with html page with the content.


Tags: cloud
Is there a way to allow users within my company to access Confluence in read-only without license?
Asked by Alex Hadden-Boyd:

I want users within my company (not anonymous users which I understand to be anyone with a URL) to be able to see confluence pages but not create or edit pages.

If there is a way to control who can be an anonymous user that would also work.


Answers:
author: Nic Brough -Adaptavist-
body: No.

Anonymous access is the only way to use Confluence without a licence.

You can't control who can be anonymous - to control access by who someone is by definition, means you have to know who they are, so they are not anonymous any more.

comments: author: Alex Hadden-Boyd
body: Could I keep their name anonymous, but specify that they be in my company's domain?


author: Nic Brough -Adaptavist-
body: Yes, by obfuscating their names on their accounts. Although that will apply everywhere.


Tags: cloud
Can I add links in "pages" section of sidebar?
Asked by Peter Caldwell:

I'm part of a big confluence project spread across many spaces. Finding pages is a perennial problem. Within my space, I use page hierarchy to make things easier to find. For example, I have a 'documentation' page with child 'how-to guides' with child 'compile/run on new machines'... Some pages are important to find, but exist outside my space for political reasons, or exist within my space, but could logically fit in 2 different areas. It would be nice to be able to add links to such pages in the location in my page hierarchy that makes logical sense. I can do this in a kludgy way by creating a new page where I want the link, titling it "Link to \<name of page I want to link to\>", and dumping the link inside that page. It would be nice to do this more seamlessly.

Thanks in advance for any help!

Peter


Answers:
author: repi
body: Macro Page Tree or work with a label and evaluate them with the Macro Label List.


Tags: cloud

confluence-cloud
Seeking process flow template for Standard Operating Procedures
Asked by Sam Shay:

Hi all,

I'm brand new to Atlassian. I'm here because I want to make a process flow chart to develop standard operating procedures for my online business.

I saw there was a Draw.io for a workplace flow but I can't figure out how to make one like that. Is there some video tutorial or a template I can use?


Answers:
author: Marija Radovic
body: Hi,

I would suggest to take a look at the Flowcharts section as shown in the image below. There are 9 flowcharts and I hope some of them might help you.

Also, you can create a new basic diagram that suits your needs and then add it as a custom template so you can reuse and edit it further. More about custom templates can be seen here: <https://drawio-app.com/customise-default-shape-libraries-templates-and-plugins-in-draw-io-for-confluence-cloud/>

If you have additional questions, we are here for you.

Kind regards,

Marija

![flowchart section.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/90472iDE72CFD9AABC6820/image-size/large?v=v2&px=999 "flowchart section.PNG")


Tags: cloud

workflow
How do i get basic tools on my toolbar?
Asked by Krista_McGruder:

I want to create a new page in Confluence. Ok. I open a blank page but my tools in the tool bar default to nearly nothing. Can't insert columns. Extremely limited font choices. I have a slightly better experience when I open one of the template (seems to default to more tools) but still, really limited. How do I get out of this really old Buick and say, even if I can't get a Cadillac then at least into a newer Buick?


Answers:
author: Shannon S
body: Hello Krista,

I came across this question while I was having a look at some of your recent questions. I'll try to assist you here but do let me know if you were able to resolve it in the end.

I'm not sure which version of Confluence you're on, but this is how your toolbar should look:

![CleanShot 2020-04-24 at 14.38.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/92027iBC4FD6BED2712C17/image-dimensions/589x40?v=v2 "CleanShot 2020-04-24 at 14.38.56.png")

Could you confirm this is what you're seeing? If not, could you show me how it looks for you? In my case, I'm on Confluence Server version 7.3.1.

We have an article that goes over the toolbar, if you need to reference it: [The Editor](https://confluence.atlassian.com/doc/the-editor-251006017.html).

In your case, you mentioned wanting columns. Confluence makes use of Page Layouts, which you can access from this menu:

![CleanShot 2020-04-24 at 14.44.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/92034iCAB704718475CC04/image-dimensions/586x123?v=v2 "CleanShot 2020-04-24 at 14.44.07.png")

For more details about how to use the page layouts, sections, and columns, please refer here: [Page Layouts, Columns, and Sections](https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html).

You also asked about stylizing your page in Confluence with additional fonts. I saw that you asked about fonts in the question, [Different Fonts](https://community.atlassian.com/t5/Confluence-questions/Different-fonts/qaq-p/1358751), and as [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) mentioned to you there, font customization is an administrative setting. I shared with you the following feature request to be able to do it via the UI, which you can find again here:

* [CONFSERVER-5309](https://jira.atlassian.com/browse/CONFSERVER-5309) *Add font selection capabilities to WYSIWYG editing and Wiki markup modes*

Be advised that Confluence is more of a wiki software than a document editor or repository, such as Word or Sharepoint.

There's a lot of functionality that doesn't exist in Word and vice-versa, so you might not always find a 1:1 replacement. If there's anything you really need, however, just let me know and I'll let you know if there's an alternative!

Take care,

Shannon


Tags: confluence-server

server
Tracking Page Views and Link Opens
Asked by Krista_McGruder:

I am having a really hard time getting to an easy answer for how to track page views in Confluence. I can't download anything. Company policy. Surely, there is a built-in tool that does not need admin rights to install? Believe me: our admin rights Help Desk is a multi-hour wait if you can even get past the full voicemail. Tracking page views should be easy...it's a thing that even the most rudimentary SharePoint site can do...


Answers:
author: Dominic Lagger
body: Hi [@Krista_McGruder](/t5/user/viewprofilepage/user-id/3853492)

In short: Confluence Server doesn't support tracking the page views out of the box.

For Confluence server, there is a free app on the marketplace:

* [Page View Tracker](https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=server&tab=overview)

We didn't install it, because it could affect the performance when you save data every time someone loads a page.

Regards, Dominic

comments: author: Krista_McGruder
body: Hi, but how to I get this thing you are linking to on my page to use?


author: Shannon S
body: Hello Krista,

In order to install add-ons from Marketplace, you will need to ask your site admin to approve it and install it for you.

To clarify, add-ons provide additional functionality on top of Confluence's base features. They are created by 3rd-party developers and then listed on Marketplace for sale. Many of these add-ons offer free trials, giving you time to test the add-on before committing to buy it.

I hope that clarifies things, but do let me know if you have any trouble!

Shannon


author: Aron Gombas _Midori_
body: If your use case is more oriented around *full* analytics, then the Analytics for Confluence should help.

If you are more interested in finding those pages that no-one visits, and clean those up to reduce the clutter, then it is the [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter&tab=overview) app.

comments: author: Krista_McGruder
body: Thanks for responding but how would I get this thing? Where is in in the tools I have on in my version?

Best,


author: Aron Gombas _Midori_
body: These are Confluence apps that your Confluence admin can install to your instance.


author: Krista_McGruder
body: Ok, thanks I will ask but my experience is that our firm does not allow any installs without significant testing and delay. I also don't know if my version will allow it but will ask. Seems odd that this feature is not built in standard but ok.


author: Aron Gombas _Midori_
body: If you can't solve the use case with built-in features, but there are apps for it, then you either use an app (even with a delay) or leave the use case unsolved, I'm afraid.

I'm not worried about version incompatibility, because the Better Content Archiving apps have been developed since 2008, so it supports all Confluence versions released in the last 12 years.

See: <https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence/version-history>


Tags: confluence-server

server