youngmon/atlassian-qna huggingface dataset:
How to customize cell colors in Page Properties Report Macro?
Asked by Arianna Royster:

I'm currently using the Page Properties Report Macro and I have been trying to change the cell colors of the table, but CSS wont let me change the color of the title cell. It also wont let me change any cells transparent.


Answers:
author: Christo Mastoroudes _Adaptavist_
body: I have noticed that when applying CSS to change the Page Properties Report Macro title background colour that is was set momentarily but then reverted back to the default. Specifying !important did the trick. Just be careful when using !important and make sure it is not affecting anything else.

```
.aui.metadata-summary-macro > thead > tr {
    background-color: green !important;
}
```

![Screen Shot 2018-01-30 at 10.08.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/13560iF26FB89FE64D0AEF/image-size/large?v=v2&px=999 "Screen Shot 2018-01-30 at 10.08.30.png")

If this answered your question, please mark it as answered.

comments: author: Arianna Royster
body: The "!important" did the trick!

Thanks so much!
You must enter a license key
Asked by Peter Mortsell:

Hello - When I try to update the license key in our self hosted confulence isntance, I get the error "You must enter a license key." although I am copy/pasting the correct key. Please advise.


Answers:
author: AnnWorley
body: Hi Peter,

Playing with the license details page on my test instance, the message "You must enter a license key" comes up when I don't paste anything in the license key field. When I put in an invalid license I get a message, "That's not a valid license key".

Before you save the license key it should be visible in the license key field. If it is not visible after you paste it, then there may be an issue with the clipboard.

Please verify that you are copying the license from <https://my.atlassian.com>.

Please go to <https://my.atlassian.com>, generate an evaluation license, and apply that to see if you have the same issue.

I look forward to hearing if you can apply the evaluation license, and whether the license key is visible after you paste it and before you save it.

Thanks,

Ann

comments: author: Sunandha Rajamanickam Sekar
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Hi Nic My account license was expired, I applied a new evaluation license. But that wasn't done with intention. How to undo the applied license and bring back my confluence account to old setup?

Thanks \& Regards,

Sunandha


author: Nic Brough -Adaptavist-
body: You can paste any licence into the licence box, even expired ones. You can get your history from your my.atlassian.com account.


author: Nic Brough -Adaptavist-
body: Is the key appearing in the text box for it, exactly as copied?

There are no leading or trailing spaces or characters and it's completely over-writing the old one (if there was one there)?
to much Confluence users are counted
Asked by Support:

Dear Support Team,

we have a problem to edit our Confluence pages. In the administration view are 35 Confluence users, but under Licence details there are 51 users - there is probably sth. wrong with the counter.

We have 50 licences for Confluence.

Please could you check this issue

Thank you

Best Regards

Bettina Nauheim  

Content Software GmbH  
Tel: +49 6172 66 26 21 44  
Fax: +49 6172 66 26 21 99  
[http://www.content-software.com](http://www.content-software.com/)


Answers:
author: somethingblue
body: Hi Werner,

Please review [License count is incorrect or disabled users are counted towards the license](https://confluence.atlassian.com/confkb/license-count-is-incorrect-or-disabled-users-are-counted-towards-the-license-827338178.html):
> **Problem**
>
> The license count is not displayed correctly even after users are disabled or no longer able to access Confluence .
>
> **Cause**
>
> The cache related to user count has corrupted .
>
> **Resolution**
>
> You will need to flush the cache from **General Configuration \>\> Cache management \>\> Flush All .**

If this does not have any affect, double check that the user has been removed from all groups with **Can Use** permissions, and does not have any individual access permissions.

Please try the above solutions and let us know if it works. If not we'll go from there.

Cheers,

Branden
I have problem to login in into the confluence server with admin account - How can I reset password?
Asked by Massimo Curr?:

The admin account cannot doing more access to my Confluence server - How can I reset the password ?

Where I can find the exact version of installed version ?

thank you in advance


Answers:
author: AnnWorley
body: Hi Massimo.

Unless your login page is customized the version is displayed beneath the login box:

![poweredby.png](https://community.atlassian.com/t5/image/serverpage/image-id/13496iB245C0C55531AC67/image-dimensions/269x233?v=v2 "poweredby.png")

If the version is not displayed on the login page, check the \<confluence_home_dir\>/logs/atlassian-confluence.log for the phrase, "Starting Confluence" as the version will be logged on startup.

The admin password reset instructions vary depending on your version, so please do check it. If the version is Confluence 6.5.0 or lower, use this doc:[Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html)

If you are using Confluence 6.5.1 or higher, this doc is the one: [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

Thanks,

Ann


Tags: administration

password
I want to import a calendar from Outlook 2016 for Mac to a team calendar
Asked by John Dahl:

Hoping someone knows how to import an existing outlook calendar into the team calendar in confluence.

Background -

Our team has a lot of meetings related to projects and it helps to have a shared calendar in outlook. This way we can add the shared calendar as an invitee and it automatically gives everyone visibility into the event. What I don't want is to have an additional task of adding that event into confluence as well.


Answers:
author: Andreas Schmidt (yasoon)
body: Hi [@John Dahl](/t5/user/viewprofilepage/user-id/1182137),

If you aren't using the team calendar from Atlassian you may want to have a look at our addon: <https://marketplace.atlassian.com/plugins/com.yasoon.calendar/server/overview>

It looks very much the same as the Atlassian Team calendar but it is based on the Outlook calendars. So you can display (and edit) the Outlook shared calendars directly in Confluence.

That way you only have one datasource (Outlook) and never run into inconsistencies.

Best Regards,

Andreas
How do I delete comments that have been resolved?
Asked by Tom Fahey:

I have permissions to delete comments. The page has a resolved comment which is visible to anyone. I need to delete the comment completely. How do I do this. Confluence Cloud. Thanks.


Answers:
author: AnnWorley
body: Hi Tom,

Inline comments cannot be deleted. If you need a comment-free copy of the page you may go to the page tools (...) menu and copy the page, which strips all the comments.

Here is the Cloud documentation for comments: [Comment on pages and blog posts](https://confluence.atlassian.com/confcloud/comment-on-pages-and-blog-posts-724765350.html)

Thanks,

Ann

comments: author: Tom Fahey
body: Thanks for the quick response. Actually I found I was able to delete a resolved inline comment by first resolving the comment and then deleting it. Delete is an option on the inline comment. If there's a reply, you need to delete the reply first. So I was able to solve my problem. But I do appreciate the alternative of copying the page. thanks.


author: AnnWorley
body: You are right, I was mistaken. The resolved inline comments can be deleted if you reopen and then go to the ... menu:

![Screen Shot 2018-01-29 at 1.20.37 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/13508i20B0AD5566E611D2/image-dimensions/313x168?v=v2 "Screen Shot 2018-01-29 at 1.20.37 PM.png")


author: Mike Standal
body: I confirmed this works as long as the text was not deleted resulting in it being resolved by that method. No way to delete it at that point. It's also very public too.........

Please consider allowing cloud user admins to clean up entire spaces of comments, versions, etc. One use case would be internally developing a software user guide and using comments to mark locations that need help from other staff members, but would not want these comments public facing when the space is opened up to the public.


author: Nicholas Wade
body: Same problem. Its agony to have to come here to resolve issues with Confluence.


author: James Cha
body: The fact that you cannot simply delete comments blows my mind. Confluence sure makes things a lot harder than they need to be.


author: Catherine Martel
body: What about deleting your own comment? I just wrote an inline comment, without publishing the page. I found my answer seconds later, but now I can't delete my question!


author: Karin Carlson
body: I think you have to have certain permissions to delete comments.

My issue is that the content was deleted, and so now the comment is "stuck" -- resolved because the content was deleted, but can't reopen to delete.
Does Confluence or JIRA use FasterXML Jackson JSON Library?
Asked by Lloyd Chandler:

Need to know if this is used in the following versions of Confluence and JIRA:

Confluence 6.5.0 build 7502, Apache Tomcat/8.0.47

JIRA 7.5.2

These are the vulnerabilities reported:

CVE-2017-7525, CVE-2017-15095, and CVE-2017-17485


Answers:
author: Lloyd Chandler
body: These are the vulnerabilities reported:

CVE-2017-7525, CVE-2017-15095, and CVE-2017-17485


Tags: jira-software
Is it possible to download comments and blog posts for audit purposes
Asked by Jan Barker:

We would like to find out if Confluence page blogs and comment history can be downloaded for audit purposes? I see the option is available in JIRA but we would like to know if the option is available within the Confluence pages and how that download is accomplished.

Thanks

Jan Barker

jbarker@solaritycu.org


Answers:
author: Suren Raj
body: Hi, Jan.

You may try the following and see if it meets your requirement:

1. Export blog and pages to pdf (Comment is not included)
2. Generate confluence backup
3. I found the following plugin which might be able to help you:

* <https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/cloud/overview>

You may refer to the following link for actions can be done using that plugin:

* <https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/266177968/Actions>

Hope it helps.


Tags: blog

comment

confluence-cloud

download
How can I highlight a table cell based on task status?
Asked by Kelly Brennan:

I have a task list set up in a table. I would like the cell or row the task is in to be highlighted green when the task is completed. Could I go about this using a macro, and how?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Kelly Brennan](/t5/user/viewprofilepage/user-id/1162901)

Please note that since the 6.1.0 version, the [Confluence Wiki Markup](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html) and [Markdown syntax](https://confluence.atlassian.com/bitbucketserver/markdown-syntax-guide-776639995.html) is supported in the Table Transformer macro.  
It means that you can enhance the formatting abilities of your tables in Confluence.

With the help of the FORMATWIKI() function, [conditional formatting](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Conditionalformatting), [conditional inserting of statuses](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting#Advancedtablecellsformatting-Conditionalinsertingofstatuses) are possible now.

[Here](https://docs.stiltsoft.com/display/public/TFAC/Advanced+table+cells+formatting) are some other use cases you may need in the future.

<br />

Katerina


author: Ken_Dellinger
body: Or if you are using **Confluence Cloud**, vote for the corresponding suggestion here:

<https://jira.atlassian.com/browse/CONFCLOUD-40334>


author: Reto Eggenberger
body: Hi,

We have a Feature request for tasks in tables. Maybe this would solve your problem.

Pls vote here:

<https://jira.atlassian.com/browse/CONFSERVER-40334>


author: Andrey Khaneev _StiltSoft_
body: As far as I know there are no macros for conditional formatting. You certainly can filter those rows out with [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro.

But you can write a custom script for highlighting rows with a certain status and add it to the page using [HTML macro](https://confluence.atlassian.com/doc/html-macro-38273085.html).
Confluence to Jira macro
Asked by Robert G. Nadon:

Hi all,

In a whirl wind weekend I ended up fixing the Confluence to Jira macro. The problem was originally SSL based.

Though it is working now, in going in and redoing the link all the previous links now show:

"Unable to locate JIRA server for this macro. It may be due to Application Link configuration."

The user must go in and edit the macro, refresh it and save it. The problem is there are thousands of these links and having people do that to each one is not very practical.

Do anyone know how to refresh them all at once, or something that can be done to have confluence know about the redone application link?

Thanks,

Robert


Answers:
author: AnnWorley
body: Hi Robert,

If you changed the name of the application link, this article has SQL queries that can replace the application link name and server ID in the database, to resolve the error you're describing: ['Unable to Locate JIRA Server For This Macro' displayed after changing JIRA Application Link name](https://confluence.atlassian.com/confkb/unable-to-locate-jira-server-for-this-macro-displayed-after-changing-jira-application-link-name-660966702.html)

Please check out the article and let us know if it applies to your case. Ideally the queries could be tested on a non-production instance before you update the production instance but if that isn't possible please backup the database before running any SQL against it.

Thanks,

Ann

comments: author: Robert G. Nadon
body: Thanks I will give that a try! Good stuff...


author: Robert G. Nadon
body: Turns out we did most of it by hand, which makes sql changes a little dangerous. So I will mark answered as I am sure it would of worked.


author: AnnWorley
body: Thanks for following up to let the Community know how you ended up resolving it. :)
Is there a versioning history time-stamp on stored documents?
Asked by Sherman Kester:

All,

I'm working on moving my company from SOC 2 Type I to SOC 2 Type 2 compliance and am in the process of gathering the requested "evidence" for the upcoming audit. One of the issues in collecting the evidence I've run into is finding a version history time-stamp on stored documents. We have a Confluence page of job descriptions, and from there I can find the previous versions of each document/job description using the dropdown from the upper-left when the document/job description is open in Confluence. I need to find some sort of history time-stamp for each of those historical documents that I can screenshot for each version. I'm sure there's a way to do so but I sure can't find it, despite being on my second cup of coffee. Any input or direction would be greatly appreciated. ![Confluence Version History.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/13491i8AA36B1D255E5A28/image-size/large?v=v2&px=999 "Confluence Version History.PNG")


Answers:
author: Christo Mastoroudes _Adaptavist_
body: Hi,

You should be able to get the attached doc time-stamped version data from the ellipsis button on the top right of the page. Click Attachments and then click the expand(\>) button.

![Screen Shot 2018-01-29 at 16.00.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/13492iF806F2A96BF79F2C/image-size/large?v=v2&px=999 "Screen Shot 2018-01-29 at 16.00.57.png")

If this answers your question please mark it as answered.

comments: author: Sherman Kester
body: Thank you. That's exactly what I was after.
Any option to deny confluence-administrators to directly access a specific space?
Asked by Tuelle:

Hi,

We have a one general management space which shall only be accessible by a very small group. Members of the group confluence-administrators should not be able to read the content by default, at least not without leaving a trail in the audit log that they temporarily gave them self a certain permission. Has anybody a tip for suitable configuration?

Thanks!


Answers:
author: Shannon S
body: Hi Tuelle,

The confluence-administrators group is a special super users group and will allow them to automatically bypass all permissions set.

Have a look at [Global Permissions Overview \> Comparing the System Administrator permission with the Confluence Administrator permission](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html?_gac=1.193255455.1516875507.CI2P1-XurM8CFUK4GwodnowM2w&_ga=2.56333995.1457620748.1517219041-306096126.1516091163#GlobalPermissionsOverview-ComparingtheSystemAdministratorpermissionwiththeConfluenceAdministratorpermission) for more details.

A recommendation would be to set Confluence Administrator permission instead of adding users to the confluence-administrators group.

From the above article:
> If you don't want your admins to be able to see all spaces and restricted pages, you can create a new group, and grant that group the Confluence administrator and system administrator global permissions.

I hope that helps but let me know if you have any questions!

Regards,

Shannon

comments: author: Tuelle
body: Dear Shannon, thanks for the tip with the new group. We will check if this would fulfill our requirements.

Best regards

Tuelle


Tags: confluence-administration

permission
How to add a weblink to extenal application in confluence?
Asked by Rameshkumar R:

For example : i wanted to have link to open a document in a app

link is something like this

[PORT : WghtBattPackPercSocEstimd / GEN; 7](eASEE:VCC_EEDM,9406860)

(link : 'easee:VCC_EEDM,9406860')

, the moment i add this link and publish ,hyper link get disaprear from page

how to handle this?


Answers:
author: Vero Rivas
body: Hi [@Rameshkumar R](/t5/user/viewprofilepage/user-id/1175084)

Look at this posts, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>

<https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html>

Cheers
Title page in PDF: I see the title, but below the ToC, and numbered as 1.
Asked by Francis Vila:

I tried the css suggested in <https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html#AdvancedPDFExportCustomizations-AddingaDynamicTitletotheTitlePage> and added it in with the pdf styles.

I do get the page title, but it looks like this (title below TOC, unwanted numbering...)

![confluence.png](/t5/image/serverpage/image-id/13474iEF9CADF3533F4B18/image-dimensions/194x132?v=v2 "confluence.png")


Answers:
author: Francis Vila
body: Managed to solve the ToC above the title. I added

\<h2 style="page-break-after: always;"\>\</h2\>

at the end of Space tools \> Look and Feel \> PDF Layout \> Edit \> PDF Space Export Title Page. Now looking up the numbering in ToC starting with 0.

comments: author: Jennifer Gardner
body: Hi Francis,

I'm having the exact issue so thank you for helping me :-)

Do you have a resolution for the numbering in TOC starting with 0?

Kind Regards

Jennifer


author: Jennifer Gardner
body: Hi Francis,

I don't know if this will help, but I've found a way to remove the numbering completely.

I've given up on figuring out how to fix the TOC starting with a '0' and my page title starting with a number...

You simply need to add the following into your PDF Export Stylesheet:

div.toclvl0:before { content: ""; }

div.toclvl1:before { content: ""; }

div.toclvl2:before { content: ""; }

div.toclvl3:before { content: ""; }

div.toclvl4:before { content: ""; }

div.toclvl5:before { content: ""; }

Thanks

Jennifer


author: Chris Held
body: Not sure if you are still facing this issue but I eventually solved it by changing the default CCS a bit like this:

```
.toclvl0
{
font-size: 42px;
font-weight: bold;
margin: 5px 0 4px 0;
text-align:center;
}

.toclvl0 .tocnum
{
display: none;
}

.toclvl0 .toclead
{
display: none;
}
```

Now it neatly shows the first TOC level (0) above the TOC without a page number, section number or leader. :)


Tags: pdf

title
Accounts are always disabling please help
Asked by Vusimusi Mashao:

Most users in our department are not able to log into confluence after a holiday.

other users are not able to mention them.


Answers:
author: Nic Brough -Adaptavist-
body: Check the contents of your user directory and check the logs to see what and when it was updated (if it was. It does sound like something has changed on it, but we can't be 100% sure)
How to restore deleted file.
Asked by Talent Q Admin:

Tell me, please, how to restore a deleted file.


Answers:
author: Kassia
body: Hello, here are some ways that may help you recover your deleted files. The simplest way is to find your files on Recycle Bin, oy if you have a backup, you can check it. While if you still cannot find your files try the CTRL+Z command. The last way is to use a data recovery tool, if you want to have a try and need a free one, I recommend the Bitwar Data Recovery. Anyway, I hope these ways are helpful, and you can get back your files soon.


author: Talent Q Admin
body: Thank you.


author: Sloan
body: Hi Talent Q Admin,

are you talking about Attachments? If you delete an attachment goes to the [trash in the space tools](https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html), as admin you can restore it to the page.

If the trash was purged the file is gone.

But if you are on Confluence Server and do backups, you can restore attachment files from there. See this guide for the process: <https://confluence.atlassian.com/doc/retrieving-file-attachments-from-a-backup-187758.html>

Cheers  
Nick


author: Thomas Schlegel
body: Do you have the deleted file still in the trash bin? If so, a space admin is able to restore the page and / or the file.
Confluence User Creation
Asked by TolgaGodenman:

Hi All Could you please help me about user creation for Confluence Best, TLg


Answers:
author: Sloan
body: Hi Tolga,

at what step do you face an issue during user creation?

If you are on cloud to learn about inviting users see here: <https://confluence.atlassian.com/cloud/invite-edit-and-remove-users-744721624.html>

On server this knowledgebase article should help:  
<https://confluence.atlassian.com/doc/add-and-invite-users-138313.html>

By the way, it is not a good Idea to post your colleagues email-addresses so freely since this is a public space. Maybe edit them away. :)

Regards  
Nick


author: Krisztian Kovacs
body: Hi there,

are you trying to create these users in your Confluence cloud instance?

Cheers,  
Krisz