youngmon/atlassian-qna huggingface dataset:
Cannot select fix version in Jira reporting
Asked by Katja ?kafar:

Up to recently, I was able to select for which project and for which fix version I want to make a changelog report. However, lately I get a different selection on the step after selecting a changelog report - I cannot select a project and fix version(s) is not editable anymore.

Was there any update regarding that? How can I make a changelog report for a specific fix version?


Answers:
author: Jovan Milicevic
body: Hi,

Any good news for us [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290) ? You don't value things enough until you loose them, like this simple feature.

comments: author: Ang?lica Luz
body: Hello [@Jovan Milicevic](/t5/user/viewprofilepage/user-id/659696),

Thanks for reaching out to Community!

The fix for this issue started today according to the comment from our developer:

* [Unable to select Fix version from the Fix version(s) field when creating change log(Jira reports template)](https://jira.atlassian.com/browse/CONFCLOUD-72307)

> Hi, Apologies for the inconvenience. The fix for this will be started on Monday ( 06/21). Will provide the update on when it will be deployed.

With this said, please, watch the ticket to receive the update when they fix it.

Kind regards,  
Ang?lica


author: Ang?lica Luz
body: Hello [@Katja ?kafar](/t5/user/viewprofilepage/user-id/4435408),

Welcome to Atlassian Community!

Testing on my local Confluence, I was able to replicate the same issue. The fix version is greyed out and it's not possible to select a version.

This issue was reported as a bug yesterday:

* [Unable to select Fix version from the Fix version(s) field when creating change log(Jira reports template)](https://jira.atlassian.com/browse/CONFCLOUD-72307)

Please, click on "This affects my team" and also watch the ticket above so that you are notified when this is fixed.

The workaround, for now, is to use the advanced search, for example:

```
project = "Project name" AND fixVersion = 1.0
```

Kind regards,  
Ang?lica


Tags: cloud

confluence-cloud

log

report
Inherited Access issue
Asked by Prateek Gupta:

Team :

I am not able to access certain wiki pages. How do I go about getting access to those ?

There is no way for me to request edit access. I am able to read the content.

Regards,

Prateek


Answers:
author: Niranjan
body: Hi [@Prateek Gupta](/t5/user/viewprofilepage/user-id/4435375) ,

If you try to view or edit a page that you don't have permission to, you'll see a modal that lets you request that permission.

<https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

comments: author: Prateek Gupta
body: I have view access. I do not get any nodal to request for edit access


Tags: cloud

confluence-cloud
How to
Asked by Jitendra Sisodiya:

How Can i insert Combo box in table to select "Done","Not started" and "In Progress".


Answers:
author: Vronik
body: Hi

Look at this

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Add-drop-down-menu-in-confluence-table-rows/qaq-p/1850913>

<https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-put-a-drop-down-menu-in-a-table/qaq-p/1605903>
No Space left on installation drive
Asked by IT Support:

Hi, from last couple of days we unable to perform task in Confluence, we have notices that the database consumed almost all the space left on application installed drive, request team to support to migrate database from C Drive to D drive.

Under : C:\\Program Files\\Atlassian\\Application Data\\Confluence\\database\\

file name called h2db.trace size increases gradually, the file size itself 112 GB, we unable to understand the issue.


Answers:
author: Charlie Misonne
body: The h2db.trace.db file is a log file. Any chance you enabled database logging?

You can check this in the *\<install-directory\>\\confluence\\WEB-INF\\classes\\log4j.properties* file. [Enabling Detailed SQL Logging.](https://confluence.atlassian.com/doc/enabling-detailed-sql-logging-179030.html)

Please be aware that the H2 database is only meant for testing purposes. If you're using Confluence for production you should migrate to a regular database like PostgreSQL, Oracle, MySQL or SQL Server. See [Migrating to Another Database.](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html)

comments: author: IT Support
body: Hi, thanks for the reply.

You mean to say that I can go head \& delete h2db.trace file, if so than what could be the impact on Confluence, if this file related to logs than database should not be effected.


author: Charlie Misonne
body: I've never tried deleting that file myself so I can't tell you whether you can just remove it.

If you want to be sure: rename it to something else, start Confluence and check whether your data is still there.


Tags: confluence-server

server
How to render html tags on Velocity template?
Asked by Chong Jing Hong:

Hi, I'm developing a plugin that gets form values and displays them on a new page. The form values contain html tags. However, when I use ${variable-name}, the tags are not rendered. What do I do to render the html elements?

My action class:

```
package com.example.plugin;
import com.atlassian.confluence.core.ConfluenceActionSupport;
import com.opensymphony.xwork.Action;
public class ComparatorPluginResultAction extends ConfluenceActionSupport {        
private String pageVersion1;    
private String pageVersion2;
    public String execute() throws Exception {        return Action.SUCCESS;    }
    public String getPageVersion1() {        return this.pageVersion1;    }
    public String getPageVersion2(){        return this.pageVersion2;    }
    public void setPageVersion1(String pageVersion1){        this.pageVersion1 = pageVersion1;    }
    public void setPageVersion2(String pageVersion2){        this.pageVersion2 = pageVersion2;    }
}
```

My velocity template:

```
<!DOCTYPE HTML>
<html>    
<head>        
<title>Compare Results</title>        
<meta name="decorator" content="atl.general" />        
#requireResource(com.example.plugin.comparator-plugin:comparator-plugin-resources)    
</head>    
<body>        
<div id="compare-div">            
<div id="col1">${pageVersion1}</div>            
<div id="col2">${pageVersion2}</div>        
</div>     
</body>
</html>
?
```


Answers:
author: Alex Medved _ConfiForms_
body: This seems to be correct in general, but you need to put some values to "pageVersion1" and "pageVersion2" variables in your "execute" method

And for HTML tags you need to use @HtmlSafe annotation

```
com.atlassian.velocity.htmlsafe.HtmlSafe;
```

<https://developer.atlassian.com/server/confluence/advanced-html-encoding/>

Alex

comments: author: Chong Jing Hong
body: Hey Alex, thanks for the reply. I found a solution before seeing your answer.

I added these 2 lines in the velocity template:

```
#set($pageVersion1WithHtml = $pageVersion1) <!-- to render html elements -->    
#set($pageVersion2WithHtml = $pageVersion2)
```

[https://developer.atlassian.com/server/jira/platform/jira-6-0-html-escaping-for-velocity-templates/#references](https://developer.atlassian.com/server/jira/platform/jira-6-0-html-escaping-for-velocity-templates/#references?)


Tags: confluence-development

confluence-server

server

velocity
Grant public access for specific space - implications for other spaces
Asked by Gabriel Aklin:

Hello

I am working on a project for which we would like to grant public access to a few Confluence-spaces (viewing permission for the anonymous user). Therefore, I suggested the approach described on the following page [Make a space public \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/). According to that page, the following steps would need to be taken:

- Confluence Admin grants global public access for anonymous users for the entire site.

- The space admin then manually grants public access by giving the permissions to the anonymous user he wants to grant.

However, our Confluence administrator is not happy with this approach. He claims, if he provides site-wide viewing permission to anonymous users, all spaces (we have a lot) will automatically be switched to settings which will make them public, and each space would have to be manually checked and their settings adjusted.

So here is my question: If the Confluence admin grants global permissions for anonymous users, are they automatically applied to all spaces, meaning that they then are already plublic and reviewable be random people?

As I understand it, the permissions set by the Confluence admins are only a necessary requirement for the space admin to grant these rights - however, the space admin would always still have to explicitly grant the permissions on top of the Confluence admin.

I am thankful for any help on this!

Thanks a lot in advance and best

Gabriel


Answers:
author: Dave Mathijs
body: Hi [@Gabriel Aklin](/t5/user/viewprofilepage/user-id/4294534) , you are correct. Turning on the global permission for anonymous access does not make every space public, only the space(s) where you specifically allow anonymous access. The other spaces will not be public by default.

comments: author: Gabriel Aklin
body: Hi Dave

Thanks a lot for the quick reply! This will hopefully take away some of the concerns of our confluence admins.

Thanks and best

Gabriel


Tags: administration

anonymous

cloud

configuration

confluence-cloud

permission

public
Can I insert a link that sends the visitor to a certain time in an MP4 video?
Asked by Lynn:

I've inserted several MP4 videos into a Confluence page. Each are approximately 1.5 hours long. I'd like to send the visitor directly certain times in the videos where they can view content of particular interest for them. These links would be in a table of contents-like table.


Answers:
author: Owen Wallis
body: Hi [@Lynn](/t5/user/viewprofilepage/user-id/4434604)

Not yet, but I am thinking of this feature right now. Would love to chat about your use case: <https://calendly.com/owallis>

Or if timezones don't match feel free to let me know more here.

Owen

comments: author: Kathir Ramaswami
body: Hi [@Owen Wallis](/t5/user/viewprofilepage/user-id/3169792) - this feature would be fantastic. Was it introduced by chance? Thanks


author: madhukumar_baladari
body: I am eager to know if this feature is introduced


author: Owen Wallis
body: Hi [@madhukumar_baladari](/t5/user/viewprofilepage/user-id/5082606) no sorry not yet, thanks for your interest though.


author: Yonatan Cohen
body: [@Owen Wallis](/t5/user/viewprofilepage/user-id/3169792)   
Any estimation if/when this feature is gonna be available?


author: Owen Wallis
body: Hi [@Yonatan Cohen](/t5/user/viewprofilepage/user-id/5108237) nothing set in stone just yet.

Happy to chat more about your needs if timezones suit <https://calendly.com/owallis>


author: Gerben Blom
body: [@Owen Wallis](/t5/user/viewprofilepage/user-id/3169792)has there been any progress on this topic?


author: Owen Wallis
body: Hi [@Gerben Blom](/t5/user/viewprofilepage/user-id/137133) so sorry, also I've moved on to a new team now. So hopefully the new PM can push for this


author: Tatiana Sabirova
body: [@Owen Wallis](/t5/user/viewprofilepage/user-id/3169792) Hi! Do you have any news about this feature?


Tags: video
Enabling Anonymous Users to ask questions
Asked by Yan Gloukhovski:

We've created a Knowledge base page open to publ (anonymous users). I am not trying to seee how we can let people ask a question there. Turned on 'questions for confluence' app, but its only showing questions on the left tab for myself/team - and there is not such tab visibile to anonymous users. Any suggestions?


Answers:
author: Brant Schroeder
body: [@Yan Gloukhovski](/t5/user/viewprofilepage/user-id/1371223)

You can only give anonymous view access. From Atlassian's documentation "If your Confluence site allows anonymous users (users who have not logged in), you can choose to allow these users to also view questions. Anonymous users can't ask, answer, watch, or vote on questions. "

<https://confluence.atlassian.com/questions/permissions-407724476.html>


Tags: cloud

questions-for-confluence
Unable to insert images for ECMWF Forecast User Forum
Asked by NG_Jin_Zheng:

I'm able to write and post on the forum, but was unable to add images due to permission issue error. The guide here <https://confluence.ecmwf.int/display/FUF/How+to+Post+on+the+Forecast+User+Forum> mentioned that images and attachments can be attached.


Answers:
author: Nic Brough -Adaptavist-
body: You will need to ask the administrators of ECMWF's Confluence for access to do that


Tags: cloud

confluence-cloud
How does one add a Jira project report to a Confluence document?
Asked by Philippe Rodrigues:

I have read <https://confluence.atlassian.com/confkb/how-to-bring-jira-and-jira-agile-reports-into-confluence-779163801.html> but do not see the External Gadget item in Step 3, sub-item 2.


Answers:
author: Deepanshu Natani
body: Hi [@Philippe Rodrigues](/t5/user/viewprofilepage/user-id/4110587)

The document that you are referring to is for Data Center/ Server version of Confluence and is not applicable for Confluence Cloud.

Please check the following document to check the integration capabilities between Confluence and Jira cloud: <https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html>


Tags: cloud

confluence-cloud
Backup solutuion
Asked by Joseph_Chavez:

Does Atlassian have backup and restore solution?


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian products have only had a "backup and restore solution" built into them for 17ish years.

Could you explain what you are looking for past the "backup" option in the admin menu?


author: Deepanshu Natani
body: Hi [@Joseph_Chavez](/t5/user/viewprofilepage/user-id/4312174)

Please check out these links for more details on how to take backup for Jira Cloud and also the storage limits:

[How to create a backup for Jira Cloud](https://confluence.atlassian.com/adminjiracloud/exporting-issues-776636787.html)  
[Data storage FAQ](https://confluence.atlassian.com/cloud/data-storage-faq-873871367.html)

You can also look at the following link to get details regarding automating Jira Cloud backup: <https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html>


Tags: cloud

confluence-cloud
How can I generate a contributors summary for a given date range? e.g. past week / month?
Asked by Pardis Beikzadeh:

I really like the [Contributor Summary](https://confluence.atlassian.com/doc/contributors-summary-macro-183470224.html) macro. I want to make 2 leaderboards using this for our team:

1. All time contributors (this seems to be the default behavior)
2. A "past week" or "past month" version. That way the leaderboard won't be skewed by seniority on the team.

I couldn't figure out a quick way to do this. Please advise!


Answers:
author: Mykenna Cepek
body: The standard macros that come with Confluence Cloud don't include this capability. I explored a few other related macros, but date ranges are not offered.

[CONFCLOUD-14173](https://jira.atlassian.com/browse/CONFCLOUD-14173) was created years ago to request this feature, but has since been closed (likely due to lack of votes).

You could also vote for [CONFSERVER-55051](https://jira.atlassian.com/browse/CONFSERVER-55051), which is oddly still open, but that is for the Server version of Confluence, not specific to Cloud.

If you feel strongly, vote for both, and comment on both asking for this in Jira Cloud. Voting is how we help Atlassian know what they should prioritize.

You could also check out the Atlassian Marketplace for apps that might provide this.

As a last resort, the Confluence REST API probably can produce this information, but you'll need a developer to build something custom to pull the data from the API.


Tags: cloud

confluence-cloud
Set font-size via api content
Asked by Pawel Marciniak:

Hello,

I am creating a content of a page using content api but I am not able to set a font size.

Example request:

{  
"id": "123456789",  
"type": "page",  
"status": "current",  
"title": "test123",  
"version": {  
"number": 78  
},  
"body": {  
"storage": {  
"value": "\<p style=\\"font-size: **10px** \\"\>test1\</p\>",  
"representation": "storage"  
}  
}  
}

I also tried:  
"\<p style=\\"font-size: **10em** \\"\>test1\</p\>  
"\<p style=\\"font-size: **10%**\\"\>test1\</p\>"

Whatever I do, the font size is 1em.

I see that other styles ex. text-align works fine.

Is there any way to set a font size? How can I know which styles works fine and which dont?


Answers:
author: Shannon S
body: Hi Pawel,

Thank you for raising this with us! I hope you are doing well.

Confluence Cloud doesn't support different font sizes, so updating it using the API isn't possible. You can try using the various formatting options mentioned in [Insert Confluence Wiki Markup](https://support.atlassian.com/confluence-cloud/docs/insert-confluence-wiki-markup/).

I'll refer you to an earlier discussion on the topic below:

* [Solved: Change font Size / Type](https://community.atlassian.com/t5/Confluence-Cloud-questions/Change-font-Size-Type/qaq-p/1306978)

I refer to the feature request [CONFCLOUD-46077](https://jira.atlassian.com/browse/CONFCLOUD-46077) (*Ability to adjust font size*). You can vote and follow that request if you want updates on that.

I hope that helps, but let me know if you have any questions.

Take care,

Shannon

comments: author: Pawel Marciniak
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) Thank you for the response.

I am wondering - when I create page content via API(<https://SERVER.atlassian.net/wiki/rest/api/content/>) can I set a heading size for a text?

I tried, but it didnt work:

![2021-06-17_16h37_05.png](https://community.atlassian.com/t5/image/serverpage/image-id/147954iE310383BF90128FE/image-size/large?v=v2&px=999 "2021-06-17_16h37_05.png")


author: Shannon S
body: Hi Pawel,

Can you show us the example REST call that you tried and the output? In the page [REST API examples](https://developer.atlassian.com/cloud/confluence/rest-api-examples/), you can learn how to convert the Wiki markup format.  

There's also a thread at the Atlassian Developer Community, [Create a page Confluence REST API](https://community.developer.atlassian.com/t/create-a-page-confluence-rest-api/2089), and there's an example there that shows adding an h1 heading.

I hope that helps, but please let me know if you have any trouble.

Shannon


Tags: api

cloud

confluence-cloud

content

font

rest
How to add the hyperlink from Jira "Wiki Link" into confluence?
Asked by Vincent Hu:

Hi There,

I am using both Jira and Confluence. I create a Kiwi Link in the Jira issue and I'd like to display the issue with its Wiki Link on the confluence page. Such users can click the wiki link directly from the confluence page. Is it possible?

For examples:  
**Issue ID : Jira-001**   
Subject :*JIRA TEST 001*   
Wiki link to "<https://community.atlassian.com/>"

**Confluence Display the Jira-001**   
*JIRA TEST 001* \| **Link** *\<-- the URL Link to the Wiki Pages that defined in the JIRA-001*


Answers:
author: Brant Schroeder
body: [@Vincent Hu](/t5/user/viewprofilepage/user-id/3171070)

If you are using cloud you can just add a Jira shortcut that will have the issue id included and will work similar to what you are describing. [https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically#:\~:text=In%20Confluence%2C%20click%20%E2%80%9CAdd%20shortcut,Confluence%20URL%20and%20bam%20%E2%80%93%20shortcut!](https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically#:~:text=In%20Confluence%2C%20click%20%E2%80%9CAdd%20shortcut,Confluence%20URL%20and%20bam%20%E2%80%93%20shortcut!)
How to build an enterprise wiki in conluence for multiple teams
Asked by bitcoin man:

Ive been tasked with creating an enterprise wiki in confluence which will be the spot for multiple teams to come in and host their team processes and documentation. Do we have any prior templates or examples I can use. So there will be one space but multiple team pages inside of that that hosts their processes and doucmentation. I need to build the entire hierarchy. Any examples or guidance will be appreciated. Im an expert confluence user, but not sure how to go about this..


Answers:
author: Kurt Klinner
body: [@bitcoin man](/t5/user/viewprofilepage/user-id/4433967)

Hi and welcome to the Atlassian community,

focusing on your question i would say, it depends :-)

While it is possible to have one space with pagetrees for the different teams you could also think of having a space per team (which would mean the space admins could decide on the permissions, look and feel etc.)

<https://www.atlassian.com/software/confluence/guides/get-started/best-practices#stay-organized>

is a good staring point providing some ideas on how you could tackle that challenge

Hope that helps

Kurt


Tags: cloud

confluence-cloud
Heading Links in a Template
Asked by james_holthaus:

I'm trying to create a confluence template that allows links to headers on the same page. My issue is if I create a copy of the page it's pointing back to the original document not the copy. How do I get confluence to access the current page in a url link for a header, or is this not possible and only a dream?


Answers:
author: Brant Schroeder
body: Can you share a screenshot of what you would like to do and how you are currently creating the links?


author: Brant Schroeder
body: [@james_holthaus](/t5/user/viewprofilepage/user-id/3911630)

If you just use the table of contents at the top of the page to point to the headers it will update when you make copies.

comments: author: james_holthaus
body: Thanks for the help Brant, but I'm looking to have links throughout the document, not just at the beginning.


author: Suman Devarakonda
body: [@james_holthaus](/t5/user/viewprofilepage/user-id/3911630) Did you manage to get a resolution on this please? Keen to understand.


author: Erik Buchholz
body: Hi [@james_holthaus](/t5/user/viewprofilepage/user-id/3911630) , hi [@Suman Devarakonda](/t5/user/viewprofilepage/user-id/5487614) ,

did you try table of contents with *include only* option? You won't be able to rename the headings, if you link it like this, but maybe it's a solution for you.


Tags: cloud

confluence-cloud
Truncated calendar
Asked by Marcelo Monta?o S?nchez:

I have a calendar and it shows me the following messages.

* Deploy Planning truncated to show events from only 1,000 issues.
* Task truncated to show events from only 1,000 issues.

<br />

What can be the motive? Thanks.


Answers:
author: Fabian Lim
body: Hi [@Marcelo Monta?o S?nchez](/t5/user/viewprofilepage/user-id/4065095)

Here are instructions on how you can increase the limit: <https://confluence.atlassian.com/confkb/how-to-increase-the-limit-of-issues-retrieved-from-jira-by-team-calendar-975024660.html>

You will need the system admin to perform the changes.

Regards


Tags: calendar

confluence-server

server