youngmon/atlassian-qna huggingface dataset:
Product Discovery Project
Asked by Abdalrahman Shatou:

I don't know what Product Discovery is and I don't want to. I found out that I cannot view my project board on my iPad Jira app because "product discovery" is enabled. I don't want that and I don't know why Jira has defaulted to that (such a frustrating user experience as sometimes usual from new features by Atlassian).

How to fix that?


Answers:
author: Tanguy Crusson
body: Hi [@Abdalrahman Shatou](/t5/user/viewprofilepage/user-id/388058) can you please share a screenshot of what you're seeing? I suspect it's just about navigating to the right project (so it's not the Jira Product Discovery one another team must be using) - it'd going to be clearer based on that screenshot


author: John Funk
body: Hi Abdalrahman - Welcome to the Atlassian Community!

Are you new to Jira? Do you have another instance you work with besides the Free instance?


Tags: cloud

jira

jira-cloud
Delivery status display inconsistent for "Done" status category.
Asked by Angie Adams:

I have ideas that do not show a delivery status of "Done" even though all of the delivery tickets and their child issues are in a done status category. How can this be resolved so that done displays consistently?

Below is an example. It doesn't seem to matter whether the delivery ticket has a release attached to it. I get different results within the same software project. Any insight into this would be greatly appreciated.  
![product discovery done example.png](https://community.atlassian.com/t5/image/serverpage/image-id/326615i8C4569D65217551F/image-size/large?v=v2&px=999 "product discovery done example.png")


Answers:
author: Michael Gardiner
body: I had the same question for the Atlassian team. It seems I'm not alone in wanting a single DONE status when all delivery tickets are resolved, regardless of the count. It should the user's choice to show the # breakout or a summary of DONE, not one or the other.


author: Tanguy Crusson
body: Hi [@Angie Adams](/t5/user/viewprofilepage/user-id/5312474) we only show "DONE" if it's only one item. We could also show the "DONE" label if all children are done - just a design decision. but arguable it shows less information then

comments: author: Angie Adams
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) thank you for the explanation. It would be nice to have configurable options, but it's definitely not top on my list. I'm happy to understand the distinction so I can properly interpret it.
Product discovery "priority by customer" board
Asked by Andy:

Hi,

We're enjoying using Product Discovery for our high level planning process.

We are building a B2B SaaS product and now want to use PD to understand how many of our customers are asking for certain features, and with what local priority. Our PM can then reconcile those to construct our global priority for features.

We basically want a board with "customer" as the columns, and the ability to rank ideas within each column independently.

We've set up a board with columns = Customer (a multi-select field) and ideas can appear in one or more columns depending on the entries in the Customer field. So far so good.

But without explicit sorting, Product Discover seems to use some kind of global internal ranking field to determine the order. In other words, dragging the idea up or down one customer column changes its relative order across **all** customer columns.

What we want is a per-customer ranking.

Any creative ideas on how to achieve this? I thought about creating a priority field per-customer, but since the sort is global to the board that still won't help.

Thanks,

Andy


Answers:
author: Tanguy Crusson
body: OK, I think there's an option for you, but I'm not sure it's going to work - here goes:

By default, the rank of ideas is scoped to the project - if you change the rank of an idea in a view, it's reflected across all views, the same way as field values work.

However we've added an option so you can "detach" a view from that project scope, and make the rank of ideas specific to the view instead. (Sort menu \> More options - at the bottom of the sidebar).   

If you use this option, you'll be able to have one view per customer and show the order of ideas as they matter to that specific customer. But you won't be able to show all customers and ideas in the same view with that info.


author: Rob Mkrtchian
body: Maybe you should try to create a separate score field per customer. The score formula variables can be the same for simplicity, but score value will be separated for each customer (e.g. score_customer#1; score_customer#2 etc.), then select "group by" customer field to have distinct grouped view for each customer, so that ideas for different customers would not mess with each other and finally use "sort by" score_customer#1, then add on top of previous sort, "sort by" score_customer#2 etc.? Finally, I assume you will use board view, and when it comes to "column" selection, I usually use Sub-type field (e.g. Boulder, Rock, Paddle), not sure what would work for you.


Tags: cloud

jira

jira-cloud

jira-product-discovery
How to submit an idea anonymously
Asked by ?????:

I'd like to be able to submit anonymously so that many contributors can submit their ideas on Jira product discovery.??Pople having creator permission should know who submitted idea. ?

Is there a better way to do this than to automate the editing of the reporter field after the idea is generated?

Thankyou.


Answers:
author: ManuR
body: Hello [@?????](/t5/user/viewprofilepage/user-id/5300527)

Could you give a bit more details as to what you mean by "anonymously submit" ideas?

Are you looking to make sure that contributors who are creating ideas on your project are not tagged as the idea reporter?

Currently, if an idea is created by a contributor, they should also be listed as the idea creator/reporter on the corresponding fields.

Cheers,   
Manu \| The Atlassian Team

comments: author: ?????
body: [@ManuR](/t5/user/viewprofilepage/user-id/1041633)

Thanks for the reply.

I want contributors to not know who submit an idea.

And even if creator/reporter field is populated , I don't want other contributors to see the field.

I'm sorry for my poor English.

Thank you.


author: ManuR
body: [@?????](/t5/user/viewprofilepage/user-id/5300527)

Thank you for the additional details and no worries at all!

That being said, it is not possible with JPD to hide specific fields for roles which means that anything a creator can see on a JPD project will also be visible to its contributors.

As an alternative, and if you are also using Jira Service Management, what you could do is use an [intake form](https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/) to retrieve ideas from contributors and then use an automation to automatically create a matching idea in your JPD project with the infos from that new JSM request as well as link both idea and request together.

That way, a generic reporter would be displayed on the matching ideas in JPD so that contributors wouldn't be able to identify who created it, and creators would be able to refer to the linked JSM request to see who actually raised it.

Cheers,   
Manu \| The Atlassian Team


author: ?????
body: [@ManuR](/t5/user/viewprofilepage/user-id/1041633)

Thanks for the reply?

After experimenting with that method, I was able to confirm that the reporter field is "Automation for Jira".

However, can JPD ideas and JSM requests share fields in the way using JSM?

And can an auto-raised idea ticket automatically insert values into the fields?

Thankyou.


Tags: anonymous

automation

cloud

field

jira-cloud

jira-product-discovery

reporter
Jira Product Discovery Detailed Price
Asked by anjitha_s:

Hi,

Would like to know about the Jira Product Discovery pricing in detail.

Thanks,

Anjitha


Answers:
author: Peter Van de Voorde
body: Hi [@anjitha_s](/t5/user/viewprofilepage/user-id/4207040) ,  

You can find all the pricing information on their pricing page here: <https://www.atlassian.com/software/jira/product-discovery/pricing>   

If there is anything still not clear I would reach out to Atlassian directly or ask a local Solution Partner to help you out.  

Cheers,  
Peter


author: Dirk Ronsmans
body: Hi [@anjitha_s](/t5/user/viewprofilepage/user-id/4207040) ,

Depending on the amount of users you can simulate your pricing here:

<https://www.atlassian.com/software/jira/product-discovery/pricing>


Tags: cloud

jira

jira-cloud

jira-product-discovery
Premium access
Asked by Jason Tatum:

I'm in the process of building our JPD for my org - and I'm struggling as the $25 price per user is a big leap for the whole group. I would love to build out where a project = a team and then a select group can build and share cross-project rollup views - ie - only some users pay for premium. I think this is a pipe dream request but is there a possibility for a la carte user tiers for our site or does it all have to be the same user level?


Answers:
author: Amina Bouabdallah
body: Hey [@Jason Tatum](/t5/user/viewprofilepage/user-id/1160705) thanks a lot for reaching out! would love to chat some time! any chance you might pick the slot you prefer on my calendar? your time will be mine! <https://calendly.com/aminabh/jpd-investigating-scale-challenges>

Best,

Amina

comments: author: Jason Tatum
body: Would love to but our timezones are going to make that tricky.


author: Jason Tatum
body: [@amin](/t5/user/viewprofilepage/user-id/3771941) Is there someone who could respond to this? I would really appreciate the help. If there's a proper channel, let me know.

<https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Cross-team-view-and-premium-access/qaq-p/2763097>


author: Gary Spross
body: I hear you [@Jason Tatum](/t5/user/viewprofilepage/user-id/1160705)!

Several of the features that appear destined for the [Premium version](https://www.atlassian.com/software/jira/product-discovery/premium?utm_source=product-announcement-email&utm_medium=email&utm_campaign=jswc-may-round-up_EML-17972&jobid=106538765&subid=1735062295) are things that we are in desperate need of and have been waiting for. Seeing the fact that Premium will be $25 per head compared to the $10 per head cost of Standard caught me by surprise. Making the decision to go premium is going to ++**more than double**++ our JPD bill!

That said, Atlassian doesn't offer any kind of "a la carte" tier option for any other product, so I doubt they will for JPD. A more reasonable price point for Premium subscribers would be the better alternative in my opinion.
How to display a date range column as a simple date in product discovery ?
Asked by Jennifer Chang:

I'd like to receive certain tickets from product discovery from slack on daily basis, so I created a jira automation within product discovery and slack. With this slack message, I received the ticket list with date column, the date column it's format is date range not a specific date, so it's hard to read (please refer my screenshot).

Is there any way we can display the date range as a simple date and easy to read ?\\


Answers:
author: Bill Sheboy
body: Hi [@Jennifer Chang](/t5/user/viewprofilepage/user-id/5503907) -- Welcome to the Atlassian Community!

You appear to be sending the Slack message with an automation rule. Is that correct?

As you have observed, JPD is using its own type of date field, which is actually text to represent a range of date values. For example:

```
{"start":"2023-10-31","end":"2023-10-31"}
```

And so to get just one date value, that needs to be extracted, and possibly converted to a format which can be used.

Here are some examples to extract the dates for a custom field:

```
My start date: {{issue.customfield_10102.match(".*start\":\"(.*)\",.*").toDate.jiraDate}}

My end date  : {{issue.customfield_10102.match(".*end\":\"(.*)\".*").toDate.jiraDate}}
```

These use the text function match() to extract the values, and the date function toDate to convert it, and finally jiraDate for the formatting. Please use another format, as needed.

To learn more about these functions, please look here:

* <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#match-->
* <https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-dates/#Converting-text-to-dates>
* <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-format--->

Kind regards,  
Bill

comments: author: Jennifer Chang
body: Hi [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) , thank you so much for your reply! yes I was trying to send the Slack message with an automation rule. I use the example you provided, it is very useful, it works!! thanks a lot!


author: Hermance NDounga
body: Bill, you're the automation hero of this community ? Thanks a lot !


author: Bill Sheboy
body: Awesome; I am glad to learn that helped, Jennifer.

And thank you, Hermance. Glad to try to help :\^)


author: Rabeeh Adwan
body: Hello [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) , is there a way to add a field with the same type used for "Start date" in Jira?

comments: author: Bill Sheboy
body: Hi [@Rabeeh Adwan](/t5/user/viewprofilepage/user-id/5503191) -- Welcome to the Atlassian Community!

Do you mean in a Jira Product Discovery (JPD) project?

If so, I believe all date, custom fields added to a JPD project are that type. Outside of JPD, I do not believe that field type exists: they are Date Picker or Date / Time Picker fields.

Perhaps someone from the Atlassian team will comment to confirm this.

Kind regards,  
Bill


Tags: cloud

jira

jira-cloud
Is Jira product discovery part of Jira here in the community?
Asked by Carey Caulfield:

having trouble finding that community to set this thing up for our Product team


Answers:
author: Hermance NDounga
body: Hi Carey,

To help get you started here are a few demo videos:

* [2min intro to the product](https://www.youtube.com/watch?v=Zje6bMeiqjk)
* [16min full demo illustrating the different scenarios you can use it for](https://www.youtube.com/watch?v=9mQ0cV9oO-o)
* [30min webinar: how to get started with Jira Product Discovery](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/How-to-get-started-with-Jira-Product-Discovery-Webinar-recording/ba-p/2375106)
* [1h webinar: how to uplevel your product discovery practice with Jira Product Discovery](https://www.youtube.com/watch?v=Yp0q7YVYM4c). Learn from the Head of Product for Jira Product Discovery how his team handles product feedback, builds product roadmaps, creates a loop between discovery and delivery, and communicates progress to stakeholders.
* [1h webinar: How to connect discovery and delivery in Jira.](http://%20https//www.atlassian.com/webinars/software/how-to-connect-discovery-and-delivery-in-jira) Learn real-world examples of how to do discovery and delivery together and connect them on the same Jira platform.

You can find all sort of more advanced advise here : [FAQ Jira Product Discovery](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Frequently-asked-questions-about-the-product-how-do-I/ba-p/2002378 )

Cheers,

Hermance


author: Michel Neeser
body: Hi [@Carey Caulfield](/t5/user/viewprofilepage/user-id/5503695) and welcome!

There is a separate group for Jira Product Discovery, which you can find [here](https://community.atlassian.com/t5/Jira-Product-Discovery/gh-p/jira-product-discovery).

Hope this helps!

comments: author: Carey Caulfield
body: Thanks [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) ! big help!


Tags: cloud

jira

jira-cloud

jira-product-discovery
How can we manage mandatory fields between status?
Asked by Jorge Ervilha:

I'm configurating a process in JPD and need to understand how can I How can we manage mandatory fields between status?  

For example,

Moving from "Business Case" to "Demand Prioritization" status only happening if "Estimated Cost" field was filled.


Answers:
author: Nick H
body: Hi [@Jorge Ervilha](/t5/user/viewprofilepage/user-id/5503571) ,

Unfortunately this is not currently possible with JPD like Jira has with [validators](https://developer.atlassian.com/cloud/jira/platform/modules/workflow-validator/).

Closest thing at this time is editing the project's Workflow / transition of Business Case \>\> Demand Prioritization, and updating a field (such as Estimated Cost) when the transition happens:

![mandatory1.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/325410i60BF014C3F3271BC/image-size/large?v=v2&px=999 "mandatory1.jpeg")

The limitation with this transition rule is the field's value has to be set within the rule, and it does not have the option to dynamically set this field when the transition is made.

In the meantime, we do have a few feature requests already opened with engineering. JPD FRs are not publicly available like other Atlassian products, but those tickets for reference are:

**JPD-112** ; *Ability to dynamically select / enter field when Workflow Rule applies*

**JPD-190** ; *Add field validators to JPD workflow*

Feel free to also share your feedback and use case through JPD \>\> Give Feedback tab. This will open an internal ticket in our engineering / PM' queue. They are regularly reviewing these to improve JPD!
'Connect Slack Channel' functionality for Ideas in JPD?
Asked by Alex Galler:

Hello,

I was wondering if there was anything in the works to add the 'Connect Slack channel' functionality into Jira Product Discovery for Ideas (or if I am missing a configuration somewhere on our project). We've got the slack integration all set up and it generally works well, but having to manually invite the jirabot to different channels and then create a custom filter for specific Ideas via JQL kinda stinks.

**Our use case:**

We've just introduced the concept of an expedited review on new feature requests submitted by out GTM team. An example of something that would require expedited review are things like potential contractual commits to a new feature delivery to win a new deal.

For these types of Ideas, we'd like to connect the Idea to a specific slack channel to increase collaboration between stakeholders.

Any ideas on how to make this less manual than the above? Adding the 'Connect Slack channel' functionality to Ideas would be cool!


Answers:
author: Hermance NDounga
body: Hey Alex!

Are you referring to a feature that exists in your other Jira projects and not in Jira Product Discovery? Do you have a screenshot of the feature or maybe the name of the app?

Cheers,

Hermance

comments: author: Alex Galler
body: Hi [@Hermance NDounga](/t5/user/viewprofilepage/user-id/430755) - apologies for not getting back to you sooner. I must have missed the notification that you responded to me!

Yes, I am referring to a feature that exists in our other Jira projects and not in JPD. See attached screenshot. We use Slack as our primary communication tool and it would be great to enable stakeholders to collaborate on Ideas via Slack to foster faster/easier communication.

![Screenshot 2024-06-20 at 12.09.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/330850i980EF765C498C411/image-size/large?v=v2&px=999 "Screenshot 2024-06-20 at 12.09.04.png")![Screenshot 2024-06-20 at 12.09.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/330851i2D4D70566BD6FB19/image-size/large?v=v2&px=999 "Screenshot 2024-06-20 at 12.09.34.png")
Net Present Value Formula...
Asked by Julie Johnson:

Has anyone created their own field and done this formula in product discovery?


Answers:
author: Hermance NDounga
body: Hello Julie, can you please elaborate on which formula you're looking to do in Jira Product Discovery?

comments: author: Julie Johnson
body: Here is the formula I'm trying to recreate...

[Net Present Value (NPV): What It Means and Steps to Calculate It (investopedia.com)](https://www.investopedia.com/terms/n/npv.asp)

If you take a look at the formula for in excel.


author: Hermance NDounga
body: Hi Julie,

It is not possible to use Excel functions in Jira Product Discovery.

since the NPV function correspond to ![Screenshot 2024-05-31 at 17.54.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/327241iFF118F3E757ED7ED/image-size/large?v=v2&px=999 "Screenshot 2024-05-31 at 17.54.38.png")

Then no, it is not possible to create these functions in Jira Product Discovery.

You can simply use common operators +-\*/ in [formulas.](https://support.atlassian.com/jira-product-discovery/docs/expression-based-formulas/)

Cheers,

Hermance
Jira Product Discovery Returns Wrong Permission Via API
Asked by Jens Schumacher:

We noticed that Jira Product Discovery returns the wrong permissions when using the [Get bulk permissions API.](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-permissions/#api-rest-api-3-permissions-check-post)

The problem appears to be related to access levels. When the access level is set to open, the API returns true for various permissions that the user should not have.   

![Image from Slack (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/324747i70BC46A65F75050E/image-size/large?v=v2&px=999 "Image from Slack (1).png")

The [Get my permission](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-permissions/#api-rest-api-3-mypermissions-get) API call, which also checks permissions for the current user, returns the correct permissions.   

![Screenshot 2024-05-20 at 16.01.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/324748i3D10783887D2A351/image-size/large?v=v2&px=999 "Screenshot 2024-05-20 at 16.01.10.png")


Answers:
author: Hermance NDounga
body: Hi Jens,

We need more details on your set up in order to understand the issue here, so I shared the support ticket with one of our engineers who will come back to you shortly :)

Cheers,

Hermance
Card colour per view
Asked by Luke Thorogood:

Is there a way to change the card colour per view? Right now, it is split between the fields you select to highlight the card, which can become messy and confusing for users.   

This may be more of a feature idea than a question, but having the ability to chose what field dictates the colour of the card per 'view' would be great.


Answers:
author: Hermance NDounga
body: Hi Luke!

We haven't this feature prioritized yet in our roadmap, but that is definitely the type of small product improvement that we could tackle throughout the year. I'm adding your suggestion to our discovery project, and we'll discuss it with the rest of the team.

Cheers,

Hermance

comments: author: Luke Thorogood
body: Thank you Hermance. That roadmap, is their open visibility of that? I am looking to push the benefits of JPD and it's always good to show future updates.


author: curdiales
body: HI Luke, it is a very interesting feature that I'd like to have on my Trello board as well.

Hermance, is there a way to see the backlog for the coming Trello releases?