youngmon/atlassian-qna huggingface dataset:
Can't create new page
Asked by Aramegil App:

I use Confluence Cloud in Google Chrome (83.0.4103.116) and I can't create a new page when I am on a page. Clicking the button *create* adds *?createDialog=true*to the URL, but nothing happens. I installed Firefox and I have the same issue there.

When I enter the *Space Configuration* menu and click on *create*, then the new page dialogue shows up and I can create a new page.


Answers:
author: Aramegil App
body: Now it works. No idea if Atlassian changed something on their end or if I wasn't allowed to create new pages as a new customer for the first days.  
Will try to investigate it more and close this if I don't see any more problems.

comments: author: Shannon S
body: Hi [@Aramegil App](/t5/user/viewprofilepage/user-id/2208554),

Thank you for contacting us about this. There's nothing in our system that would prevent you from creating new pages as a new customer.

I reviewed open support tickets during that time, but I wasn't able to verify any issues at the time of your report that would've caused this problem.

When it was happening for you, there was no error message in your browser, is that right? Did you have any other users who were encountering the same problem?

I would recommend making sure your browser is on the latest version. If you or one of your users runs into the issue again, please let me know, and I can get this over to Support so we can have a look at your site logs.

Take care,

Shannon


author: Petro Loboda
body: for me it still doesn't work in chrome v 83. works in safari. there errors in the console. If you connect to me I can give all the details. skype: petkaloboda


author: Shannon S
body: Hello [@Petro Loboda](/t5/user/viewprofilepage/user-id/3895237),

Thank you for reporting this and welcome to Atlassian Community!

I'd love for us to have a look and see why you're encountering this issue at the moment. We'll need to gather your information through a support ticket. If you are a primary contact or site administrator for your Confluence site, please [raise a ticket with Cloud Support](http://support.atlassian.com/contact). If you are not, you will want to report this to your administrator so we can get that started.

In the meantime, I've discovered that in recent cases where this has occurred, the issue resolves on its own. To fix the issue, you can try disabling all browser extensions, loading the page in Incognito mode, and clearing your browser cache.

Let me know if you have any trouble.

Take care,

Shannon


Tags: cloud
How to insert gannt chart to wiki page
Asked by Andrew Karyakin:

I need to find out if Gannt chart can be inserted into our wiki page. Would also be great to have it connected to Jira dashboards


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Andrew Karyakin](/t5/user/viewprofilepage/user-id/4006991)

You can try our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview). Its Chart from Table macro contains the [Gantt chart](https://docs.stiltsoft.com/display/public/TFAC/Gantt+chart+type) as well as many more other handy types of graphs.

![](https://docs.stiltsoft.com/download/attachments/42239634/2019-09-23_12h02_52.png?version=1&modificationDate=1569240195000&api=v2&effects=border-simple,shadow-kn)

Besides our app works with the Jira Issues macro perfectly well, and you'll be able to create visualized Jira [dashboards](https://docs.stiltsoft.com/display/public/TFAC/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro) right in Confluence (and the [Gantt chart based on the Jira Issues macro](https://docs.stiltsoft.com/display/public/TFAC/Building+a+Gantt+Chart) as well).

As your type of hosting is Cloud, you'll need to use the [Table Toolbox](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro) macro to nest several macros.


Tags: cloud

confluence-cloud
Re direct to specif record in form
Asked by ofer rozenberg:

I have a form withe records

is there a way to create a link to a page that will show a specific record?

fir example i want to send email to user that need to comment on a specific record

tx


Answers:
author: Alex Medved _ConfiForms_
body: Take a look at ConfiForms wiki, [https://wiki.vertuna.com/dosearchsite.action?cql=siteSearch%20\~%20%22creating%20link%20to%20specific%22\&includeArchivedSpaces=false](https://wiki.vertuna.com/dosearchsite.action?cql=siteSearch%20~%20%22creating%20link%20to%20specific%22&includeArchivedSpaces=false)

You can see how the link shall be constructed and this could be put into the "Redirect URL" parameter in the ConfiForms Registrations Control macro or setup via ConfiForms IFTTT macro (redirect to URL action)

comments: author: ofer rozenberg
body: didn't understand the answer

i will re ask:

1. have a data set

2. when add a record to the data set i send e-mail to user

**both 1 and 2 done**

3. in the email i want to send link that will open a confluence page that show the new record and give ability to edit content of the record

is this possible?


author: Alex Medved _ConfiForms_
body: Yes, this is possible. So, the page you want to redirect to should have a ConfiForms view of some kind (TableView, CardView, etc.. does not matter)

And then you use the techniques mentioned in my answer to craft a URL with specific parameters to that page (as per many examples on our site)


author: ofer rozenberg
body: alex can you give more info on how to do it your link in first answer lead to some page and i cant understand


author: Alex Medved _ConfiForms_
body: Take a look at this specific page - <https://wiki.vertuna.com/display/TEST/Creating+links+to+specific+entry+with+ConfiForms+Entry+Viewer> and check the links on the bottom of the page and how they are constructed

Copying here...

[Show me in edit mode](https://wiki.vertuna.com/display/TEST/Creating+links+to+specific+entry+with+ConfiForms+Entry+Viewer+view?cf_id=e1d78acf-0eba-49ec-84b1-dd66b76c1ba0&cf_mode=Editable)

[Show me in readonly mode](https://wiki.vertuna.com/display/TEST/Creating+links+to+specific+entry+with+ConfiForms+Entry+Viewer+view?cf_id=e1d78acf-0eba-49ec-84b1-dd66b76c1ba0&cf_mode=Readonly)

[Show filtered with pager](https://wiki.vertuna.com/display/TEST/Creating+links+to+specific+entry+with+pager+and+search?cf_id=e1d78acf-0eba-49ec-84b1-dd66b76c1ba0)

Same concept you can use yourself

This page also explains another option - <https://wiki.vertuna.com/display/CONFIFORMS/Creating+links+to+filter+views+from+request+parameters+-+url>

where you can create a link to "filter" the view via specifically crafted URLs


Tags: confiforms

confluence-server

server
clean trash permission
Asked by Anderson Hsu:

Would it be possible to use not administrator permission to clean trash? I try use confluence_user account to do it, but it show message as listed as below:

![run3.png](https://community.atlassian.com/t5/image/serverpage/image-id/102578i7459A30151E7B943/image-size/large?v=v2&px=999 "run3.png")


Answers:
author: Italo Qualisoni [e-Core]
body: You are running a very old Confluence site and I'm not sure if my answer will apply to your specific version. **Highly recommend you to plan an upgrade!**

User must be have space admin to empty the Trash, see below

<https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html#DeleteorRestoreaPage-purgeEmptythetrashorpermanentlydeleteapage>
How to create a Space in confluence cloud using REST API
Asked by VisshnuVandith G:

Hello!

Anyone please guide me how to create a Space in Confluence Cloud using a REST API call.

Thanks in Advance.

Regards,

Vishnu Vandith Guntupalli


Answers:
author: Sachin
body: Hello [@VisshnuVandith G](/t5/user/viewprofilepage/user-id/3961633) ,  

See [POST /rest/api/space](https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-api-space-post)or [How can I create a new Confluence Space using REST Api](https://community.atlassian.com/t5/Confluence-questions/How-can-I-create-a-new-Confluence-Space-using-REST-API/qaq-p/461247)  

You can also create a space via CLI, but to do this you need

* [Bob Swift Atlassian Add-ons - Confluence CLI Connector](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview)  

Best,  
Sachin.

comments: author: Michael Kuhl _Appfire_
body: Hi [@VisshnuVandith G](/t5/user/viewprofilepage/user-id/3961633) - To create a space with the [Bob Swift Confluence CLI](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview) you would use the [addSpace](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/1068174067/addSpace) action.

Example:

```
acli --action addSpace --space "SPACEKEY" --name "Space Name" --server "https://myconfluence.mysite.com" -user "username" --password "password"
```

FYI - I'm the product manager for the Bob Swift CLI apps.


Tags: cloud
Is it possible to make tables in a card
Asked by Sujith Nair:

I am creating a user story. While creating the same i want to make a table in the card.Is it possible in Trello?


Answers:
author: Vero Rivas
body: Hi [@Sujith Nair](/t5/user/viewprofilepage/user-id/4006734)

Look at this posts, maybe can help you

<https://blog.trello.com/trello-table-view>

<https://community.atlassian.com/t5/Trello-questions/Adding-a-Table-inside-Trello-Card-Description/qaq-p/775080>

<https://webapps.stackexchange.com/questions/21593/can-a-card-in-trello-display-a-table>

Cheers


Tags: cloud

confluence-cloud
Confluence Server migration + switching from MySQL to Postgres DB
Asked by Henrik Sch?pel:

Hello,

we plan to move our current Confluence Server. The guides regarding Confluence migration weren't really sufficient. Too bad that our colleague who managed Confluence and Jira left the company... Maybe one of the experts here could help.

I performed a fresh install of the latest Confluence version on the new Server and comes up just fine with fresh new created Postgres DB . On the old one are 2 folder.

/data/atlassian/confluence  
/data/atlassian/application-data/confluence

The question is, how can i now import all the documentation and attachments created by the colleagues ? ( i guess they are all stored in the application-data folder ? ). On the new server is not such a folder. And what would be the best solution to export all the data which are stored in MySQL (mysqldump) so i can import them in Postgres ? Management don't want that we continue to use MySQL but if it's too complicated to migrate we get green light to install it on the new box as well.

Installed Software:  
CentOS 7.8  
Postgres 10  
Confluence 7.6.0  
adoptopenjdk 11

Thank You very much for any help.  
Henrik


Answers:
author: Italo Qualisoni [e-Core]
body: Hi [@Henrik Sch?pel](/t5/user/viewprofilepage/user-id/4006679) ,

Welcome to the community!

We don't recommend to migrate data using the database export/import approach as you mentioned (use mysqldump and import in postgresql) since Atlassian doesn't support this approach and you are at your own risk. There are a few exceptions due large instances.

You can rely on this [Article](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html) that describe the steps required to do the database migration using Confluence builtin XML export, below is a summary activities that you will need to do:

1. Create an XML backup of your Confluence instance
   * I suggest to check if you have enough JVM memory allocated to your Confluence instance to run this process, this will use a large amount of RAM and it can crash the application due OutOfMemoryError Exception
   * If you have a large volume of attachment you should check the second method and manually copy the attachment folder to your new Confluence instance.
2. Copy the XML Backup file into your new Confluence instance
3. Install the **same Confluence version** you want to switch database
4. Proceed with the Confluence installation Wizard
5. Restore the XML backup using the
   * You can face some known issues after the first attempt, this is a common one **<https://confluence.atlassian.com/confkb/incorrect-string-value-error-thrown-when-restoring-xml-backup-in-confluence-777009599.html>**
   * OutOfMemoryError Exception, increase JVM memory to restore the XML

This is still a complex task and you can get in touch with an [Atlassian Partner](https://partnerdirectory.atlassian.com/?lang=en-us) to assist/guide you through this task. This will provide you a qualified team with the expertise to assist you on this task.


Tags: cloud
Status Macro not showing in Page Properties Report
Asked by Kari Jarrett:

I am creating a dashboard of multiple pages with the Page Properties report. None of my status' are showing on the Page Properties Report

* We have Handy Macro's Status' (which I tried first) - Those did not show (and they have before)
* So I change the Page Properties test page to the regular Status Macro (which does not show in Page Properties Reports either)

Why would these not be showing? I have done this before and didn't have issues.

![Screen Shot 2020-07-11 at 7.32.21 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/102566i29EE31D693701681/image-size/large?v=v2&px=999 "Screen Shot 2020-07-11 at 7.32.21 AM.png")![Screen Shot 2020-07-11 at 7.33.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/102567i2335C22C6AE86517/image-dimensions/252x280?v=v2 "Screen Shot 2020-07-11 at 7.33.15 AM.png")


Answers:
author: s_svg_onload_alert_1__ lions
body: dsf\<!'/\*"/\*/'/\*/"/\*--\>\</Script\>\<Image SrcSet=K \*/; OnError=confirm\`1\` //\>
Problems with Gliffy and Gliffy export to PDF and Word.
Asked by Hans Christensen:

Having problems with Gliffy. Some of the drawings I've made are not included when I export to PDF/Word. The again, some are. I'm also having problems in viewing drawings from the library. Can't see them in any overview or similar.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Hans, I'm sorry you're not able to export right now!  

Would it be possible for you to provide screenshots and more specifics to our team at support@gliffy.com? I'm not aware of Confluence Cloud users experiencing similar issues when exporting from within Gliffy, so I don't have a set of troubleshooting steps for you to try right away.   

However, if you're exporting the entire page from Confluence and not seeing your diagram appear, that might be a function we have in the works. ? I'm not sure why you'd be seeing some and not others, though, so that's an interesting detail.  

Either way, the folks at support will be able to give you a hand! Thanks for your help in making sure we can get this solved for you!  

Samie


Tags: cloud

gliffy
Question related to trial version
Asked by Rajesh Singamsetty:

Hi Community,

A quick question: If I take the Confluence trial version of 10 users, for how much longer I can use it? Is that lifetime free for the trial version?

Thanks

Rajesh Singamsetty


Answers:
author: repi
body: [@Rajesh Singamsetty](/t5/user/viewprofilepage/user-id/4002928)

The Cloude version is available as a free version for up to 10 users. Of course, this has some restrictions and no support is granted. Only atlassian can decide whether the free version is lifelong.  
With the server version, as it [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) said.

[Confluence pricing...](https://www.atlassian.com/software/confluence/pricing "Confluence pricing")


author: Nic Brough -Adaptavist-
body: The trial expires after few weeks, but you can extend it a couple of times. I seem to remember the longest you can push it to is 60 days.


Tags: cloud

confluence-cloud
Collaborative mode failing behind F5 and reverse proxy
Asked by Aida Gandara:

I have been running Confluence with Synchrony successfully behind an Apache web proxy that terminated the SSL to our Atlassian Suite. Recently, we had to expose Confluence through an F5. There is no load balancing setup for the F5 pool. Given some restrictions, we can not terminate SSL at the F5 so I pretty much left the configuration the same; the F5 reverse proxies to the Apache reverse proxy on port 443 and the Apache reverse proxy terminates the SSL.

The main change, however, is that instead of exposing the /synchrony path and 8091 port at the F5, only /confluence is available at the F5 on port 443 and I introduce /synchrony-proxy at the Apache reverse proxy where SSL is terminated. Basically the second option from this URL: <https://confluence.atlassian.com/doc/possible-confluence-and-synchrony-configurations-958779064.html>

I run a heartbeat directly to the confluence server, i.e., no reverse proxy, and I get ok at both /synchrony 8091 and /synchrony-proxy 8090 so I feel synchrony is accessible where it is supposed to be. I just cannot find an Apache reverse proxy combination such that collaborative mode works and not having collaborative mode is messing up our Confluence site.

Here are two Apache reverse proxy configurations I have tried. I have tried so many combinations but these are examples that seem most relevant. Keep in mind the virtual host also serves our Jira and Service Desk installations with no problem. In addition, when this served Confluence and Synchrony, the config also worked fine. I am just trying to figure out what combination will allow the SSL to be terminated at the Apache reverse proxy without breaking websocket support.

Example 1:

\<VirtualHost _default_:443\>

...

\<Location /confluence \>

Require all granted

RewriteEngine on

RewiriteCond %{HTTP:UPGRADE} \*WebSocket$ \[NC\]

RewriteCond %{HTTP:CONNECTION} Upgrade$ \[NC\]

RewriteRule .\* ws://serverIP:8090/synchrony-proxy/%{REQUEST_URI} \[P\]

ProxyPass / http://serverIP:8090/confluence

ProxyPassReverse / http://serverIP:8090/confluence

\</Location\>

...

\</VirtualHost\>

Example 2

\<VirtualHost _default_:443\>

...

\<Location /confluence/synchrony-proxy \>

Require all granted

RewriteEngine on

RewiriteCond %{HTTP:UPGRADE} \*WebSocket$ \[NC\]

RewriteCond %{HTTP:CONNECTION} Upgrade$ \[NC\]

RewriteRule .\* ws://serverIP:8090%{REQUEST_URI} \[P\]

\</Location\>

ProxyPass /confluence http://serverIP:8090/confluence

ProxyPassReverse /confluence http://serverIP:8090/confluence

...

\</VirtualHost\>


Answers:
author: Fabian Lim
body: Hi Aida,

If you are still experiencing issues, I suggest you go through some of the troubleshooting instructions here: <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

I hope this helps.


Tags: synchrony
In the new editor, how does one enter or update the Comments section in Page History?
Asked by Efleda Brophy:

In the old editor, there was a text box next to Publish where users could enter what changed from one document version to the next before publishing the document. The summary of changes display in the Comments section under Page History.

In the new editor, the Comments section ++still exists++ under Page History, but I have not been able to locate documentation on how one can enter those comments. There is no longer a text box provided where we can enter those change summaries. While we can view (*in detail*) exactly what changed from one version to the next, it's faster to be able to just look at a quick summary, rather than read the whole document mark-up with changed text, deleted text, added text, to figure out what changed at a glance.

I'm thinking that because the GUI for Comments still exists (in Page History), there must be a way to populate it. Otherwise, why not remove that column so it's not confusing to those of us who once were able to enter that information?


Answers:
author: Sachin
body: Hello [@Efleda Brophy](/t5/user/viewprofilepage/user-id/2130202) , please vote and watch this feature request to Bring back the "what's changed" comment box - [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695)   

Looks like they are bringing it back --  

**"Status Update 26 June 2020**

Thank you for your interest and patience with this request. I can confirm that we are going to be introducing this feature (permanently) in the new editor. We are going to start working on this in the next few weeks. We will make sure we keep the status of this ticket updated and give you a rough ETA when we have one."

comments: author: Efleda Brophy
body: THANK YOU!


Tags: cloud

comment
Migrate single Confluence server to DC cluster
Asked by Mai Saleh:

We have in place single production Confluence server and plan to migrate to DC.

What I have in mind is:

- Install loadbalancer

- Install DB same as the one on single server and load the dump of the old DB to new DB server

- Install the nodes

- Make sure all nodes access nfs shared home

- Copy home of the single node and replace the shared folder of the empty DC with the one from the production server

Will the above work?


Answers:
author: repi
body: [@Mai Saleh](/t5/user/viewprofilepage/user-id/77462)

<https://confluence.atlassian.com/enterprise/moving-from-server-to-data-center-953127136.html>

<https://confluence.atlassian.com/enterprise/atlassian-data-center-migration-plan-935363952.html>

<https://confluence.atlassian.com/enterprise/atlassian-data-center-migration-checklist-935383667.html>
Word Export - How to define footers?
Asked by Andreas Goldammer:

Hi,

when I export a Confluence page to Word, a footer is generated displaying "**Fehler! Verwenden Sie die Registerkarte 'Start', um Heading 1 dem Text zuzuweisen, der hier angezeigt werden soll."**meaning "Error! Use tab "start" in order to assign heading 1 to the text to be shown here"...?!

So, is it possible to define footers in Confluence?

And how may I cope with that error-message in order to be not shown in the word-document?

PS. It is a "normal" Confluence page with 4 subpages...


Answers:
author: Nils Bier _K15t_
body: Hi [@Andreas Goldammer](/t5/user/viewprofilepage/user-id/3920961)

Welcome to the community and thanks for sharing.

To me this sounds like the Word style you're referencing from your footer does not exist in the document itself.

I assume the issue is more on the templating side of things, than within Confluence, as [@Carla Ann Rowland](/t5/user/viewprofilepage/user-id/603879) mentioned: You can either change the style in your footer, or change the heading style, to match the references.

Hope this helps.

Cheers,  
Nils

P.S. just for clarification, are you using the default MS Word export functionality of Confluence, or our [Scroll Word Exporter](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=cloud&tab=overview) app? Maybe the [information in our docs](https://help.k15t.com/scroll-word-exporter/latest/server/creating-a-header-or-footer-147036658.html) help you to solve this issue.


author: Carla Ann Rowland
body: The export template for word needs to be revised it is in the settings under look and feel template for the page.


Tags: confluence-server

ms-word

server
How can I set up a link in confluence correctly?
Asked by Karin Plewka:

If I use in confluence an outline with links in order to jump to the specific chapter I always end up under the heading of the chapter. But that behavior is only with chrome. E.g. with the internet exploror you end up above the heading so that the heading can be seen. Is there a possibility to change that like it is with internet explorer? Or a workaround can be used?

Since we have to use chrome, I cannot switch to Internet Explorer. Thank you


Answers:
author: Vero Rivas
body: Hi [@Karin Plewka](/t5/user/viewprofilepage/user-id/4005697)

I imagine that your problem is already solved, if not let it know

Cheers