youngmon/atlassian-qna huggingface dataset:
Getting Unknown macro: 'questionslist-macro' after updating Questions
Asked by Tuncay Senturk:

Hi,

I am using Confluence with Questions. It was working fine since I upgraded Questions to 1.0.469

Now, I am getting below error on Questions List macro

![](http://47.168.149.242:8090/plugins/servlet/confluence/placeholder/unknown-macro?name=questionslist-macro&locale=en_GB&version=2)

On the other hand, when I try to add this macro in a Confluence page, it is not visible on Confluence macros list.

Any help will be much appreciated

Tuncay


Answers:
author: Tuncay Senturk
body: For guys that face the same problem, here is the solution.

In Manage Add-Ons section, Questions plugin was showing that it has 32 modules and there were no modules related with questionslist-macro.

I did the steps as Julien Hoarau \[Atlassian\] said in issue [CQ-927](https://jira.atlassian.com/browse/CQ-927?focusedCommentId=611688&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-611688). Below there is a snippet of the snippets if one do not have rights to see that comment in the issue

* In Admin \> Manage AddOns section click Questions plugin
* remove the license key,
* click Update
* put license key back again
* click Update.
* Doing that force the plugin to reinitialise

After these steps, now Questions plugin has 172 modules in which 171 enabled, and everything is working now.

Thanks Julien and John for the quick responses.

Tuncay Senturk


author: john
body: Hello Tuncay,

This may be a bug as you know from reporting it on JAC. Just for reference for others that may see this, you can see the progress on this issue here: [](https://jira.atlassian.com/browse/CQ-927)<https://jira.atlassian.com/browse/CQ-927>

Thanks,

John


Tags: macro

questions-for-confluence
How long will HipChat be free?
Asked by Matin Schiemann:

Hi Atlassian,

could you let the community know, for how long you plan to offer Hipcaht for confluence free to use?

Thanks

Matin


Answers:
author: Pedro Cora
body: Hi Matin,

If you are talking about the HipChat for Confluence add-on ([](https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.confluence-hipchat)<https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.confluence-hipchat>) it will probably be always free as it's a complement for the two applications.

:)

comments: author: Matin Schiemann
body: Thanks Pedro! Does that mean, that no matter what license tier i use in Confluence (we are currently on 2000), Hipchat will always be included? I ask because we did make other experiences with free plugins, and once a tool like this is adopted, it's not easy to be cancelled again...


author: Pedro Cora
body: I can not say that for sure, but I'd say that this is correct.


Tags: confluence-administration
Confluence-ie 11 browser
Asked by Ronnie Tam:

My product is Confluence. I click Space Tools -\> Recorder page to move pages by dragging it to a new position in the tree. It works in Chrome/Firefox browser but does not work in ie browser. Please fix!


Answers:
author: Ronnie Tam
body: * [Confluence](http://www.atlassian.com/software/confluence) 5.5.1, [Team Collaboration Software](http://www.atlassian.com/software/confluence/overview/team-collaboration-software?utm_source=confluence-footer)


author: Ronnie Tam
body: BUT MY PRODUCT IS CONFLUENCE

comments: author: Theinvisibleman
body: Hey Ronnie, actually although the site is called 'jira.atlassian.com', it's a bug tracking system where you can raise bugs and issues for any of our Atlassian products (Confluence, JIRA, Crowd, Bamboo, etc).

In any case, about your situation, could you let me know what version of Confluence you are using?


author: Timothy
body: Raise an issue in [jira.atlassian.com](http://jira.atlassian.com).


Tags: browser

internet-explorer
Confluence issue
Asked by mpivtora:

I am unable to create a "Team Space". Could you please check my account permissions? Thank you.


Answers:
author: Daniel Wester
body: We're not support... This is a community of folks using the Atlassian products (and some Atlassian's tossed in). If you're an adminstrator and you can't create spaces - check your global permissions. If you're not an administrator, you might want to reach out to your admin... :)
labels search is not working
Asked by Srinivas Patruni:

Confluence labels search is not working in 5.4.2 version. Is this a known issue?


Answers:
author: Wayne Wong
body: Searching for labels {#toc-hId--1330300211}
-------------------------------------------

Use the '`labelText`**:**' prefix to search specifically for content that has a specific label. The table below gives examples of search terms that you can enter into Confluence's search box, and the search results that you can expect.  
\<th\>  
**Searching for ...**
\</th\>\<th\>  
**Returns content that ...**
\</th\>

|--------------------------------------------|--------------------------------------------------------------|
| `recipe labelText:chocolate`               | contains the word '`recipe`' or has the label '`chocolate`'  |
| `recipe AND labelText:``chocolate`         | contains the word '`recipe`' and has the label '`chocolate`' |
| `labelText:cake OR labelText:``chocolate`  | has the label '`cake`' or the label '`chocolate`'            |
| `labelText:cake AND labelText:``chocolate` | has both labels '`cake`' and '`chocolate`'                   |

The '`labelText`**:**' prefix is an example of a search field. See more about [Confluence Search Fields](https://confluence.atlassian.com/display/DOC/Confluence+Search+Fields).  

<br />

I tested on my confluence 5.4.2, it'w working perfectly, can I know how does you performs the search?
Is login for On-Demand broken?
Asked by Jason Perr:

I havent been able to get to my confluence instance since Thursday of last week. With no response from multiple calls to support. I spoke with someone in Sales today who said that someone from support would be sending me an email with a support ticket soon after our call. Still nothing. I'm very scared to continue using this service if losing access to the site based on some kind of internal error is taken so lightly as to take multiple days to resolve. Anyone else having issues trying to log in to their on-Demand Confluence instance?


Answers:
author: Jaon Perr
body: Nevermind, I finally found the small button in the upper right corner. Litterally just didnt look there, was looking for something on the pages themselves.


author: Dave
body: Hi Jason,

Sorry you had a tough time! I took a look in our support system and noticed you hadn't filed any tickets with us at all - if you're unable to access your instance it's probably a good idea to file a Priority 1 issue so that Support is aware of the issue, and can take a look at your instance. Also note that we do not provide phone support over the weekend as per our Support Offerings - [](https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings)<https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings>

If you're still having issues, I would recommend following up on the ticket that our Support Engineers created for you this morning.

Cheers,

-dave


author: Jaon Perr
body: Is there any direct link to the place to file a support ticket? I literally couldnt find it. Everything I thought would take me there sent me back to the forums.

- Thanks

- Jason


author: Jason Perr
body: Yeah! Finally, after I posted this, all of a sudden it seems that support woke up and fixed the site. Thank You


Tags: cloud

confluence-cloud
Exclude google analytics on confluence space
Asked by Ravikanth Masanala:

Hello Team,

Currently we have setup google analytics for our confluence site. One of our space admin requested us to remove the monitoring on their space as they have sensitive information posted on space and does not want to monitor by any third party tool. Is it possible to remove the monitor on a particular space? If you have any script please let us know.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Ravikanth, though this appears to a bit external to Confluence functioning itself I did find [this thread](http://www.webmasterworld.com/analytics/4491943.htm) in a third party forum, which may be of help:
> To disable tracking, set the following window property to true:   
>
> window\['ga-disable-UA-XXXXXX-Y'\] = true;   
> Where the value UA-XXXXXX-Y corresponds to the web property ID on which you would like to disable tracking.   
>
> This window property must be set before the tracking code is called. This property must be set on each page where you want to disable Google Analytics tracking. If the property is not set or set to false then the tracking will work as usual.   
>
> So, for example, if your Google Analytics tracking code on a page includes:   
>
> _gaq.push\['_setAccount', 'UA-123456-1'\]   
> And you would like to disable that tracking code from setting cookies or sending data back to Google Analytics, then you use the following code before the tracking code is called:   
>
> window\['ga-disable-UA-123456-1'\] = true;   
> If you use multiple trackers on a page with multiple web property IDs, you must set the equivalent window\['ga-disable-UA-XXXXXX-Y'\] variable to true for each web property to completely disable Google Analytics tracking on that page.

comments: author: David at David Simpson Apps
body: This is correct. I use the same approach to remove other people's trackers e.g.

```
// Disable any trackers that Atlassian may have added    for (i=0; i &lt; 50; i++) {  // normally it's 14 for OnDemand, but let's use a hammer to kill any new ones too.        window['ga-disable-UA-20272869-'+i] = true;    }
```


author: Ravikanth Masanala
body: Thank you Both,

May I Know where i have to add this code?

Regards,

Ravikanth

comments: author: Guilherme Nedel [Atlassian]
body: Hi Ravinkath, you can add that just at the head ending within: *Browse \> Confluence Admin \> Look and Feel - Custom HTML \> Edit*


author: Ravikanth Masanala
body: Hi Guilherme,

If I apply this script it will be applied to all spaces right?


author: David at David Simpson Apps
body: Yes, it will apply to all spaces. When pasting into **Browse \> Confluence Admin \> Look and Feel - Custom HTML \> Edit**-- Make sure that you wrap the code above in some script tags like so:

```
&lt;script&gt;// Disable any trackers that Atlassian may have addedfor (i=0; i &lt; 50; i++) {  // normally it's 14 for OnDemand, but let's use a hammer to kill any new ones too.    window['ga-disable-UA-20272869-'+i] = true;}&lt;/script&gt;
```


Tags: confluence-administration
Is there a resolved issues chart gadget for Confluence?
Asked by Pan Wong:

Hi, I know that there is a Recently Created Chart, and I am looking something that is similiar to it, but for resolved issues by month.

For example, currently, the Recently Created Chart will show the following:

Jan 2014: 10 issues created

Feb 2014: 15 issues created

etc...

But what I am looking for is ability to do the same thing, but counting the # of resolved issues and graph it out:

Jan 2014: 8 issues resolved

Feb 2014: 12 issues resolved and etc

Thanks in advance if anyone know there is a way to do this!


Answers:
author: Rachel Robins
body: Hi Pan, We are currently working on a Created vs Resolved chart for Confluence. It will be part of the existing JIRA Chart macro. This will be available in the next release of Confluence (and in the next month or so for OnDemand customers)

In the meantime you might be able to use a gadget to get the chart you want. See <https://confluence.atlassian.com/display/DOC/Adding+JIRA+Gadgets+to+a+Confluence+Page>

comments: author: Pan Wong
body: Hi, Rachel,

Thanks for the quick response. I do see a Created vs Resolved Chart macro in my OnDemand instance, but what I am looking for is just the resolved (basically our CIO wants to see our throughput). Furthermore, it seems like the created vs resolved chart takes the aggreated # of issues where we are looking for just the # of issues for each month. In the meantime, I will see if we can just create our own gadget.

-Pan


author: Rachel Robins
body: Ah sorry, no i'm not aware of any chart that will just show resolved. Sorry about that!

comments: author: Pan Wong
body: Okay, thanks, Rachel!


author: Pan Wong
body: Hi, Rachel,

Thanks for the quick response. I do see a Created vs Resolved Chart macro in my OnDemand instance, but what I am looking for is just the resolved (basically our CIO wants to see our throughput). Furthermore, it seems like the created vs resolved chart takes the aggreated # of issues where we are looking for just the # of issues for each month. In the meantime, I will see if we can just create our own gadget.

-Pan


Tags: cloud
Confluence mobile plugin UI ?
Asked by jxm894:

Hi Sir,

I am trying to make testing in the confluence-mobile plugin on Confluence v5.5, but it show like this what's problem ?

![](../../upfiles/ConfluenceMobileUI_1.png)

Thanks!

-- jxm894


Answers:
author: Rodrigo Girardi Adami
body: hi there!

According to the[plugin page](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-mobile), this plugin is supported ffor 5.4 and not for 5.5. Sometimes the plugin can still work even not being supported but this doesn't seems the case here.

I recommend to wait for the plugin to support the 5.5 version of confluence. :)

I hope this helps,

Cheers!

Rodrigo


Tags: app

mobile
Confluence migration
Asked by Ameer Baig:

I have installed confluence 5.5 with mysql 5.6 ...

Also i have taken a backup of confluence 3.5 from another machine mysql 5.1 and loaded into the new DB. But i could not see the sites... please let me know, what to do.


Answers:
author: Nic Brough -Adaptavist-
body: That's not just a "migration between servers", you're doing a massive upgrade as well. Moving from one database to another is generally a doddle if the databases are the same (eg mysqldump \> output.dmp, then myslql \< output.dmp to load it on another server, then hack the dbconfig file to point at the new one). Your upgrade is really very NOT that simple.

The route for this is wrong. You should NOT go from Confluence 3.5 to anything higher than 5.0.

So, in short, read the full set of "how to upgrade Confluence" documents.

Upgrade from 3.5 to 5.5 using the most appropriate route

Upgrade from 5.0 to 5.5 using the recommended process.


author: Pedro Souza
body: Hello,

I believe the documentations bellow will help you:

[](https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers)<https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers>

[](https://confluence.atlassian.com/display/DOC/Migrating+to+Another+Database)<https://confluence.atlassian.com/display/DOC/Migrating+to+Another+Database>

Cheers.


Tags: database

install

migration
Unable to create a new group
Asked by Victor Lee:

Within the Group option in Confluence Admin menu, there is no option to add a new group. Is this a permissions issue? The version of confluence in question is version 5.5.2 and is running in a dev environment on IE 8.


Answers:
author: Victor Lee
body: After going into "Confluence Admin" -\> "Users \& Security" and then uncheck "External User Management"", the issue was fixed.


author: Bruna Griebeler
body: Hi Victor,

If you are using a Diretcory as Read Only, and this directory is on the TOP of the **User Directories** list, you'll not be able to create it.

So you have two options:

1) Set your LDAP Directory as Read only with local groups;

2) Put your Internal Directory on the top so you'll be able to create Internal Groups;


author: Cedric DEVAUX
body: Hi Victor,

What is your user directory? Confluence internal directory, atlassian crowd, LDAP?

For example, if you have atlassian crowd or LDAP and you don't have permission to write in these directory, you're not be able to creat group

Check in User directory\>Edit


author: Andrew Wolpers [BlackPearl PDM]
body: Victor,

When you go to the top-right cog icon, do you see "User Management" in the dropdown? If yes, click it. You will then need to navigate to "Groups" on the lefthand side under "Users and Security." Click on this, then you should see a fairly unassuming link called "Add Group"

![](http://i.imgur.com/KbUEmqH.png)

Also to note: I am accessing this using the default confluence-administrators group credentials.

comments: author: Victor Lee
body: The problem is that this option is not present on that page. I do not see the unassuming link called "Add Group"


author: Victor Lee
body: Yes, I made sure that I was part of the confluence-administrators group. I don't know if this makes a difference as well, but I am running on IE 8


author: Andrew Wolpers [BlackPearl PDM]
body: Do you know if you're in the "Confluence-administrators" group or not? Anyone with the "System Administrator" permission should have no problem.


author: Victor Lee
body: After trying it on Firefox, the link is still missing


author: Andrew Wolpers [BlackPearl PDM]
body: Under "Users And Security" \> "Global Permissions" what do you see for permissions in "System Administrator" and "Confluence Administrator" for the groups you're a member of?


author: Victor Lee
body: It is a green checkmark for the confluence-administrators group for both System Administrator and Confluence Administrator of which I am a part of.


author: Andrew Wolpers [BlackPearl PDM]
body: Hmm, that's strange. I'd probably put in a support request- they'll be able to help you dig a bit deeper than I can.


Tags: confluence-administration
Fixed width for tables
Asked by Steven Leysen:

Hi guys,

I'm trying to gather more improved features in Confluence 5 to add to our wish list so our admins might upgrade sooner from 4.3.7 to Confluence 5.0.

I haven't found this in the doc or KB (or have not looked well enough), but can anyone comment on the possiblity of having a fixed width for table columns in Confluence 5?

Many thanks!


Answers:
author: Bob Swift (personal)
body: This can be done using the [Table Plus Macro](https://bobswift.atlassian.net/wiki/display/TBL/Table+Plus+Macro) - see [Controlling the Width of Table Columns](https://bobswift.atlassian.net/wiki/display/TBL/Controlling+the+Width+of+Table+Columns)


author: David Skreiner
body: A free-of-charge user macro that sets a fixed width for all columns on a page is described in this issue. Unfortunately people tend to hawk expensive plugins rather than give info on free fixes.  
<https://jira.atlassian.com/browse/CONF-3393>


author: Steven Leysen
body: Thanks Mick and Bob!

Submitted Bob's plugin for review, but ran into the "admin has to review" wall again ;)


author: Mick Davidson
body: Steven,

At the moment the tables in 5 act in the same way as they do in 4. So if you want them to stop adjusting themselves on a random basis, you either have to code it yourself or see if there's a plugin that you can use.

cheers.


Tags: confluence-administration
What will happen when Confluence evaluation period expires?
Asked by Venky T:

I have downloaded and installed Confluence. After 30 days the evaluation got expired and I have purchased a new licence. But, I'm not able to login now.

How can I associate the licence key to my already installed software.


Answers:
author: Venky T
body: It seems like a issue with Mozilla browser. After successful login, redirection to dashboard page is not happening. The same is working in IE browser now. This is strange behaviour, as I was able to login using Mozilla browser during the trial-period.

Thanks guys for the support.

Cheers,

Venky

comments: author: Rodrigo Girardi Adami
body: Thanks for the feedback Venky. feel free to check this question as answered :)

Cheers,

Rodrigo


author: Rodrigo Girardi Adami
body: Hi Venky,

When the eval expires, you can extend your evaluation by creating a new one as stated [here](https://www.atlassian.com/licensing/purchase-licensing#evaluations-2). You should see a page in confluence login UI stating to place a new license.

If you can't login, Pedro's answer may help :)

Cheers,

Rodrigo


author: Pedro Souza
body: Hello,

Actually you should be able to log in, and change the license for your valid one.

When the license expires, you won't have support, and you will not be able to upgrade the instance, but it should be accessible.

Try to retrieve the administator access following this page: <https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

And then try to change the licenses.

Cheers.


Tags: confluence-administration
What is the name of the Questions List macro?
Asked by Philip Colmer:

I want to incorporate the Questions List macro into my Confluence Dashboard, which means I need to know the underlying macro name.

I've tried questions-list but that doesn't work.

(As an aside, is there a generic way of determining the markup name for a given macro?)

Thanks.


Answers:
author: Tiago Comasseto
body: Hey Philip, this is what appears in the **bodycontent** table when inserting Questions list macro:

```
&lt;p&gt;&lt;ac:structured-macro ac:name="questionslist-macro"&gt;&lt;ac:parameter ac:name="ask"&gt;true&lt;/ac:parameter&gt;&lt;ac:parameter ac:name="filter"&gt;popular&lt;/ac:parameter&gt;&lt;/ac:structured-macro&gt;&lt;/p&gt;
```

This brings macro name as **questionslist-macro.**

I hope it helps.

Cheers

comments: author: Philip Colmer
body: Thanks for the reply. Unfortunately, the Dashboard still reports that as unknown macro. Here is what I've added to the Dashboard layout:

\<div class="dashboard-group right wiki-content"\>  
$helper.renderConfluenceMacro("{questionslist-macro}")  
$helper.renderConfluenceMacro("{recently-updated-dashboard:showProfilePic=true}")  
\</div\>## right

I've only added that first call to renderConfluenceMacro. The second call is the one that was there already.

Maybe renderConfluenceMacro doesn't like the Questions List macro for some reason?


author: Tiago Comasseto
body: Hi Philip, alternatively you may edit the [Site Welcome Message](https://confluence.atlassian.com/display/AOD/Editing+the+Site+Welcome+Message) and include Question List Macro in there.

Cheers


author: Philip Colmer
body: That works for me but it isn't giving me as much flexibility around the layout of the Dashboard.

Somehow, Team Calendars is being rendered as part of the welcome message, even though it isn't IN the welcome message.

This is the Dashboard bit:

\<div class="dashboard-item welcome-message wiki-content"\>  
$action.welcomeMessage  
\</div\>

and the welcome message is literally some text and the newly-added Questions List macro.

So, somehow, the Team Calendar macro is inserting itself in that flow. I know this because if I remove the above three lines from the Dashboard, the calendar disappears.


Tags: confluence-administration
Cannot save Group to a user in Confluence
Asked by franksmann-big5:

I would like to give a User administrator rights and want to add the group "confluence-administrator". I can pick the group but cannot save the formular. whats wrong?


Answers:
author: Rodrigo Girardi Adami
body: Hi Alexander,  

Is there any error appearing when you perform this action? Is this issue happening to other users or just one? Maybe you can try to attach some screen-shots illustrating the behaviour so we can check that.

<br />

Cheers,  
Rodrigo

comments: author: franksmann-big5
body: nothing happens if I click "add group". thx


author: franksmann-big5
body: This problem regard all users and it appears no error message.


author: Rodrigo Girardi Adami
body: Hi Alexander.

is this happening in all browsers? If yes, it might be some issue with the istance. I recommend to raise a support ticket with the ondemand team so they can check this behavior for you since it seems to be some problem with the instance indeed.

Cheers,

Rodrigo


author: franksmann-big5
body: yes. it is happening in all browsers. thx. cheers. alex


author: FelipeA
body: Hi Alex,

Please take a look if anything pops up in atlassian-confluence.log when you click the button, and share it here.

Best regards,

Felipe Alencastro


Tags: cloud

confluence-cloud