youngmon/atlassian-qna huggingface dataset:
Favicon in browser address field?
Asked by Evelin:

Hi all,

We use Confluence 4.3.6 and replaced the favicon. The customized favicon is displayed in the browser tabs of Firefox 18 but not in the URL field. Is it supposed to work there also?

Internet Explorer 9 does not apply the customized favicon at all. Any ideas?

Thanks, Evelin


Answers:
author: PeterKoczan
body: Dear Evelin,

The favicon very often gets cached in browsers and in most cases only emptying browser cache and locally stored content completely solves such issues. Could you give it a try and see if that helps?

Cheers,

Peter


author: Evelin
body: Hi Peter, yes I deleted all history that I could find in Firefox as well as in IE. Now, I tried also Chrome. Firefox and Chrome display the favicon in the browser tabs, but not in the address field. IE does not apply it at all.

Evelin

comments: author: PeterKoczan
body: just to clarify, were you using this as a reference when setting the favicon? <https://confluence.atlassian.com/display/DOC/Changing+the+Confluence+Browser+Icon,+aka+favicon>

another clue could be to use the following article as reference to force the update (using custom HTML): <http://stackoverflow.com/questions/2208933/how-do-i-force-a-favicon-refresh>


author: Evelin
body: Yes, we used the guidelines, but I checked the icon once more and found out it's not 8bit.

I tried this in Internet Explorer and it worked:

1. type in [www.yoursite.com/favicon.ico](http://www.yoursite.com/favicon.ico)  
2. push enter  
3. ctrl+f5  
4. done  
\*5. Restart Browser (IE) \*

So far, it did not work for Chrome and Firefox, but I will try some more things later.

Thanks for the help, Peter!
Mentioning or notifying a user in a comment with @ does not display First/Last Name but login username
Asked by Claudio Ombrella:

Hi,

We are quite perplexed how this functionality has been implemented.

Using the @John Smith in a comment returns this \~smithj instead of John Smith.

Did I miss a setting here? How can I display? The problem is that with 3400 active users it is impossible to know the username of a person.

If this is the way it is... then please escalate as the functionality is not helpful as is.

Best regards

Claudio Ombrella

<br />


Answers:
author: dleng
body: Hmm, it only displays \~smithj before you "submit" the comment. After you have submitted it, it will display the full name of the user.


Tags: comment

mention

user
Why does the Recently Updated Dashboard macro look different on a page?
Asked by M. Stewart:

When adding the Recently Updated Dashboard macro to a page, it doesn't have the same look and feel as it does when displayed on the Dashboard. The Show More / Show Fewer icons are touching (versus having a space between them on the Dashboard); the profile pictures, when added, are put on top of the update (versus being next to them and in line with them on the Dashboard). It just looks like different formatting is involved when on the Dashboard and we need it to look the same when it is on a page. Does this have to do with how the Dashboard itself works? Please assist if anyone knows why this behavior exists.


Answers:
author: Sean King
body: The theme on the dashboard is probably different then the theme of the space you're installing the macro on. If you set them both to the same theme then they'll probably look the same. The dashboard will be the default confluence theme unless it was changed in the admin console.

Different themes have different css rules which would make margins, colors, fonts, etc. look different.
Confluence start cannot find setclasspath.sh
Asked by Nima Kamkar:

I have just installed Confluence 4.3.7 using atlassian-confluence-4.3.7-x64.bin. My server is Debian 64 bit. I also have Jira 5.2 installed on my server running on port 8080. I used the wizard and root account to install Confluence. I used the custom option and gave the correct path for base and data of confluence. I accepted the default port numbers of 8090 and 8000 during the installation. The installation finished successfully with no errors and all files and folders have been created. However, when I try to start confluence by running bin/start-confluence.sh I get the following error message:

cd: 114: can't cd to bin/..

Cannot find /var/www/vhosts/XXXXXXX.com/kb/kb/bin/setclasspath.sh

This file is needed to run this program

I have tried the installation twice, but no joy. I cannot even find any reference to this anywhere. Could something be conflicting with Jira here? No log files are created either. Any ideas would be great.

I look forward to your reply.

Regards

Nima


Answers:
author: Nima Kamkar
body: Hi

The problem got resolved with Atlassian's suppor team. The problem was with permission level at the root of the hosting folder. My Confluence is hosted in /var/vhosts/www/example.com/kb/kb.

Although my second kb folder and subfolders where the files are had all the permissions they needed. The main (first) kb folder (which is my subdomain) did not have the right permissions.

Great support from Atlassian

comments: author: Daniel Twum
body: I am faced with the same issue that it cannot find the setclasspath.sh but after reading the above solution, I am still stuck wondering why the installer has not been fixed since 2013.

Looking forward to the great Atlassian support.

I am installing atlassian-confluence-6.14.1-x64.bin on a Linux Mint box:

LInux 4.15.0-45-generic


author: Daniel Borcherding
body: Hello Nima,

This file should be in the following location.

\<confluence_install\>/bin

The path you are stating above looks like you are looking to run Confluence from a virtual host. Are you starting Confluence as a service? What happens if you start the service manually? Do you seeing the same kind of errors?

comments: author: Nima Kamkar
body: Hi

The problem got resolved with Atlassian's suppor team. The problem was with permission level at the root of the hosting folder. My Confluence is hosted in /var/vhosts/www/example.com/kb/kb.

Although my second kb folder and subfolders where the files are had all the permissions they needed. The main (first) kb folder (which is my subdomain) did not have the right permissions.

Great support from Atlassian


Tags: startup
How to do site-to-site with Confluence cluster
Asked by Robert Cook:

We currently have all our Confluence nodes on one site in the Atlanta 6 data center. There are also on the same subnet, so that the multicasting necessary for cluster operations will work. In the data center, hosts can not send multicast messages between subnets, as the gateway/routers block this kind of traffic from leaving the subnet on which it originated.

We are being asked to look at what it will take to implement a fail-over site for the wiki in another data center building. The problem with Confluence clustering using multicasting is the immediate road block. Is there another way to configure clustering so that it doesn't need to use multicasting? We have licenses for 3 cluster nodes, and without buying more licenses, I was thinking to put 1 node in another data center building to satisfy the S2S requirement. But I don't want that node to be passive, otherwise I'm basically losing a node out of the cluster.


Answers:
author: LucasA
body: Hi Robert,

Maybe if you use a VPN solution like OpenVPN (open,free,fast and secure) to connect your hosts between the sites you can solve this problem.

Please take a look into the project website: <http://openvpn.net/index.php/open-source/overview.html>

Cheers!

comments: author: Robert Cook
body: Thanks, this is an interesting idea, although there are strict rules about what we can install on data center servers, and I think this is not going to be allowed. Also there's probably going to be a question of Confluence cluster performance when the cluster nodes can only be connected over OpenVPN. But let's say for sake or argument that it would be ok for us to use OpenVPN, I would hate to go through the lengthy process to request and get hardware and then find out that performance is not good. Is anything known about the performance of a Confluence cluster over OpenVPN?


Tags: apache

data-center

linux

oracle

tomcat
How to get the time ticket was in a state
Asked by Gopinath Velayudhan:

HI --

I am looking to get the information on the time that a ticket was in a particular state. Is there a way i can get this information from the Database or is there a Rest API that i can use to get this information. I found the following query in the web

[https://confluence.atlassian.com/display/JIRACOM/Example+SQL+queries+for+JIRA#ExampleSQLqueriesforJIRA-Issues%27TimeinEachStatus%28NeedsFormattingLove%29](https://confluence.atlassian.com/display/JIRACOM/Example+SQL+queries+for+JIRA#ExampleSQLqueriesforJIRA-Issues%2527TimeinEachStatus%2528NeedsFormattingLove%2529)

but this seems to be outdated and most of the tables referenced here are emtpy.

I user oracle database. If database is not the way to go can i use any REST or webservice call to get the information.

greatly appreciate your help

<br />


Answers:
author: Adam Jacobson
body: The tables referenced in that example query don't come up empty for me. The comment "::Key of project" is misleading through because it should actually be the issue key.

The expanded query that I used - based on that example - to get a sequence of statuses with their respective timestamps is:

```
SELECT pkey, changegroup.created, oldstring, newstringFROM jiraissue, changeitem, changegroupWHERE changegroup.id = changeitem.groupid AND changegroup.issueid = jiraissue.id AND jiraissue.pkey = '&lt;issue key&gt;' AND changeitem.field = 'status'ORDER BY changegroup.created DESC
```

You could amend this to pick the valid statuses and/or do the calculation for you.

comments: author: Gopinath Velayudhan
body: this does work for me as well. Thanks for the answer.
Bonfire Permissions - why "Assignable User"?
Asked by Natalie Hobson:

This is not necessarily an improvement request, but a general question - why does Bonfire utizile the "Assignable User" permission to allow users to join a shared test session and enter issues? Wouldn't it make more sense to use the "Create Issues" permission? See documentation:

<https://confluence.atlassian.com/display/BONFIRE/Working+with+Sessions#WorkingwithSessions-CollaboratingwithsharedSessions>

Text in blue window ("To join a shared test session...").


Answers:
author: edwin
body: Hi Nat,

Great question. Without adding the complexity of a whole new set of permissions for Bonfire, we looked to use JIRA's permission in a way that made sense.

When we looked at who can join a session, we looked at it from the point of view of who can be "assigned" a session, more so than creating issues, because at the heart of it, a participant in a session can do almost all that an assigned can do.

Thinking about the typical scenario of a development project, then participation of testing sessions whould really be kept to those who can "work on" that project - mostly the developers and QA. Looking at permissions, the "assignable user" most closely reflected this - "assignable users" are users who can "work on" issues.

Issue creators on the other hand typcially encompasses a wider group of contributers (e.g. other users in the organisation, or external customers if your issue tracker is public), which are not as close a fit.

Of course, not every deployment is the same, so this may not always be the case. Do you have a scenario where it makes more sense for the permission to use "Create Issue"?

comments: author: Natalie Hobson
body: Well, to me it does make sense that the user assigned the session have the "Assignable User" permission, but I still think that "Create Issue" better fits those who are only joining the session. In a common scenario for my company, the users joining a test session to log issues would be QA and maybe some customer support people checking out a new game; they definitely wouldn't be developers (users who would end up working on those issues).

In any case, thanks for the explanation! :)


Tags: capture-for-jira
frame in a page
Asked by Ko Cha:

hi,

I would like to add a frame in my page with come html code or to include a page from my spase. I don't want to use the include-page macro because I want to stay in the same page. Could you help me?

Thank you in advance.

Cha


Answers:
author: Matthew J. Horn
body: You could use the iFrame macro, or the HTML macro with an iFrame inside it.

iFrame: <http://www.adaptavist.com/display/AtlassianConfluence/iframe+macro>

HTML+iFrame: <https://answers.atlassian.com/questions/71174/how-to-use-iframes-in-confluence-pages>

comments: author: Ko Cha
body: thank you very much for your reply. Could you please give me an example?

I would like to add a form from an external website. I would like to search using the form but in this frame (I want to keep the rest of the page) I have its html code:

\<form\>

...

...

...

\</form\>

Thank you in advance.

Regards,

Cha


author: Amalia
body: If you want to display Confluence pages/spaces externally using frames, then you can use

```
&lt;iframe src="URL"&gt;&lt;/iframe&gt;
```

<http://www.w3schools.com/html/html_iframe.asp>

comments: author: Navjit Singh Brar
body: This does not work. Confluence does not show - in IE10, the error is something to the effect that "The website you are trying to show in iFrame does not want show in that context"
Time Tracking - effects of updating hours/day
Asked by josh gold:

Hi,

We are interested in adjusted the hours/day in Jira, based on our developers' availability during an 8 hour day. What are the effects of changing the time? Are current sizings updated, i.e., 1d moves to 1.25 days if I go from a 6 to 8 hr day? Does it have any effect on GreenHopper sprints?

Thanks!


Answers:
author: AhmadDanial
body: Hey there, Josh.

As far as I am concerned, sprints in **GreenHopper** should not be affected by the changes. Most of the time, the users make use of **Story Points** to reflect the amount of work which eventually will be displayed in the **Burndown Chart.**

<https://confluence.atlassian.com/display/GH/Configuring+Estimation+and+Tracking#ConfiguringEstimationandTracking-SettingtheEstimationStatistic>

But then again, what effects are you actually referring at? Is it the charts or are there anything particular that you are concerned of? If you change from 1d to 1.25d, as explained in the <https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking> documentation, I think that the changes should also updated since **GreenHopper** is using**JIRA**'s Time Tracking.

Warm regards,

Danial

comments: author: josh gold
body: Hi Ahmad,

Sorry for the late response! We have one project that is still using the estimated hours (and migrating to story points). I guess I was most concerned about reverting my changes in Time Tracking and having everything restored.

Thanks!
User counts 23 enabled not allowing to add more users
Asked by Jack Ghoulian:

First of all, I can't remove past users and I cannot auto-delete or re-assign their work to a default users so I could delete them. In the past, I was told to just remove past users from the confluence group. Now I have to disable them? Anyway, I went through and disabled all past users. Now only 23 active users exists. When I try to add a new user, I get error:

This Confluence installation is not licensed for additional users.

Users allowed by license: 25

Current active users: 25

If you would like to add users you will need to upgrade your Confluence license. (Upgrade pricing)

Please contact us if you have any questions.

I need to add a user who starts working here today. Please advise?


Answers:
author: Jeison
body: Hi there,

Have you tried to refresh the licensed users information? Since you made changes to the users recently, giving that a try might be a good idea. Just go to **Administration \> License Details** and click on **refresh.**

Hope it helps.


author: Christian Czaia _Decadis AG_
body: Hey,

have you checked that site?

<https://confluence.atlassian.com/display/DOC/Reducing+the+User+Count+for+your+Confluence+License>

How many administrator accounts do you have in your system?
Using Anchors
Asked by Charles Sands:

|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| I'm having a problem with anchors, I've created an anchor at a point in a page, #anchorname, and in a seperate page I'm trying to link to that anchor, page name#anchorname. Should the page with the anchor scroll to the anchor when the link is clicked on the other page, or perhaps it just opens up at the anchor? What is happening is the page with the anchor opens but it never scrolls down. |


Answers:
author: Charles Sands
body: This was answered in another thread. Thanks for your assistance. <https://answers.atlassian.com/questions/115795/using-anchors?page=1#comment-134344>


author: mattcobb
body: It's broken: <https://jira.atlassian.com/browse/CONFCLOUD-62589>

Please up vote it


author: Isaac Montes
body: Hello Charles,

The page with the anchor should scroll down to the anchor when the you click to the link. Lets review how to create anchors.  
In the newer versions of Confluence the simplest way to create an anchor is to start typing {anchor}, the macro browser should apear, then select anchor. A window should popout asking to name your anchor, **NAME IT WITHOUT USING "#", JUST THE NAME YOU WANT FOR YOUR ANCHOR,** click insert, and now you have a working anchor.   
Now to create a link, just click in the link button. To create a link to an anchor in another page select advanced then under link put pagename#anchorname for differnet space: spacekey:pagename#anchorname

I believe the issue is when you are creating the anchor, you are naming it #anchorname instead of anchorname, no need to use "#" when naming it just when linking.

hope this solves your problem


Tags: anchor
Is there a timeline for availability of new plugins in Confluence OnDemand?
Asked by Richard Stone:

Specifically, anything related to Copy Space, Scroll Versions, etc.?


Answers:
author: Nic Brough -Adaptavist-
body: "When they're ready". That's the Atlassian line.

From assorted mailing lists, blogs and so-on, there's something on the way for summer 2013 - looks like a framework that will give you more flexibility to add plugins into OnDemand, but I've not seen a lot of detail, or scope.


Tags: cloud

confluence-app

confluence-cloud
information consistency in jira and confluence
Asked by Peter Ebbelink:

Hi,

Jira uses gravitar. Confluence does not, but you can add a picture. Crowd does not do both.

I like to have a single source for personal info (might be LinkedIn and/or facebook aswell)

How can I administer info like an avatar within Crowd and have it available within Jira and Confluence?

Thanx in advance.


Answers:
author: GuilhermeA
body: Hello Peter,

Unfortunately this is not possible yet, so we need to use a plugin for Confluence, but no avail for Crowd:

* <https://marketplace.atlassian.com/plugins/net.vicox.confluence.plugins.gravatar>

Maybe filling in a Feature Request for Crowd would be a good Idea. Or maybe customize the code to its max.

Cheers,

Guilherme


Tags: avatar

image

jira
How to show content of a page only *after* approval
Asked by Mitich:

Heya Atlassians,

English isn't my native language and i started to work myself into Confluence two days ago, so please bear with me.  

I've run into a roadblock while working on a task.  
The was tasked to create a template for our local Confluence Wiki ( 4.2 ) using the Page Approval plugin.  

The idea was to be able to use the template on a page, fill it with content ( tables, reports, links) and edit it when needed, but have the content of the page be hidden/ invisible for "standard" users at all times until the page was approved, then it was supposed to be visible.  

It's possible to restrict view/ write access via the admin coinsole by assigning users to groups.  
But it's not an optimal solution in this case.

Is it possible to link site permissions with the Page Approval plugin, or is there maybe another way?

regards

M


Answers:
author: DanielG
body: I think according to your requirements, you have to test the following plugin:

<https://marketplace.atlassian.com/plugins/com.comalatech.workflow>

This plugin allows 'workflows' for pages in which to publish prior approval user is required.

You can see a video to see the features heres:

[http://www.youtube.com/watch?feature=player_embedded\&v=PgAtgmI1jzQ](http://www.youtube.com/watch?feature=player_embedded&v=PgAtgmI1jzQ)

<br />

But this plugin is not free :(

Hope it helps,

Daniel

comments: author: Mitich
body: Thanks for the quick reply!

I forwarded the information about Ad hoc to my superiors.

So there's no way to "hack" in a solution with Confluence build-in features and the Page Approval plugin?


author: DanielG
body: 'Page Approval' add a macro that can include to a page in Confluence that you can specify which users have to revise / approve. The problem is that this plugin doesn't allow a 'workflow' for Confluence, can't make a condition that before publishing a page (Draft -\> Publish) check that has been approved and if is approve by user/s, publish the page.

<br />

In my opinion, 'Page approval plugin' is more visual than functional.  

So I think this plugin not what you're looking for...

Hope it helps,

Daniel  


author: DanielG
body: You can also search votes of new features that look like what you ask.  
More votes, more possibilities that Atlassian Team develops the feature...

For example:  

https://jira.atlassian.com/browse/CONF-1675


author: Mitich
body: Thanks for your help!

We will go with the Ad hoc plugin.