youngmon/atlassian-qna huggingface dataset:
?????????????????????????????
Asked by T Kuboki:

???????????????????????????????????

1. ??????
2. ??????????????????
3. ???????????????
4. ????????????![2024-08-20-151122.png](https://community.atlassian.com/t5/image/serverpage/image-id/342616iFFA94F6A69D72E27/image-size/large?v=v2&px=999 "2024-08-20-151122.png")


Answers:
author: J_ Sakurai
body: ????????????????????????Trello????????????????????????????????

???? [TRELLO-511\<The editor doesn't work with Japanese IME\>](https://jira.atlassian.com/browse/TRELLO-511) ??????????????????

??????????????? _Start watching this issue_ ???????????????????????????????????????????????


Tags: cloud

trello-cloud
Can you track who has viewed a shared link to a Trello Board?
Asked by Matthew Felix Casalda:

Can you track who has viewed a shared link to a Trello Board? Is there a way to check as well if an Admin or a Member of a Trello board copied the link to share the Trello Board?


Answers:
author: Luciana Munhoz
body: Hi Matthew! It's not possible to track who viewed or if a member copied a shared link to a board.

The links generated are per user. If you create a shared link, it can only be copied by you on the board (although the person you share the link with can forward it to someone else). If another board member wants to share the same board through a link, they will need to generate their own link.  

You can find more information here: <https://support.atlassian.com/trello/docs/inviting-people-by-using-a-shareable-link/>


Tags: cloud

trello-cloud
Unable to receive verification email to new account creation
Asked by Yanni:

Hi, seek for advice on the issue below:

I used a corporate email address to register / create new TRELLO account. I have 1 email account is unable to receive the verification email before I could complete the process. There is no issue for the rest of the email address (under the company domain) in receiving the verification email and completed the process.


Answers:
author: Andy Heinzer
body: Hi [@Yanni](/t5/user/viewprofilepage/user-id/5571880)

I'm seeing a number of bounced emails to users on that domain, these errors include:
> 554 5.4.7 \[internal\] message timeout (exceeded max time, last transfail: 421 4.4.4 \[internal\] Domain Does Not Resolve)

I've reached out to my internal mail team to see if then can investigate this further. From my personal machine that domain appears to resolve just fine, but there may be a configuration problem with the host that is sending that mail is unable to resolve your mail server.

comments: author: Yanni
body: Hi [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137),

Thank you for checking this out. So far, we have 8 email accounts under this domain that are using TRELLO and working well for about a year. However, only 1 email account has been unable to receive email verification recently.


author: Andy Heinzer
body: [@Yanni](/t5/user/viewprofilepage/user-id/5571880)

I reached out to my internal mail team about this. They have shown in our internal logs that some users are not receiving emails from our system because the mail server provider we are using here (sparkpost) appears to be unable to resolve the address of the mail host in the domains MX records. When I looked up these records on my side, they appear to resolve correctly.

My team as requested to know if there have been any changes since June 1st for those DNS records of that domain? It seems that the deliver problem started on or about that date.


author: Yanni
body: Hi Andy, checked with my IT personnel. No changes have been made during the said period. So far, only 1 email user account unable to receive the email notification from TRELLO, the rest are still working well as of now.


author: Andy Heinzer
body: I have been reaching out to my internal team to see if they can engage our vendor here further. Thanks for checking on your side, I hope to have more of a concrete solution soon here.


author: Yanni
body: Thank you so much and appreciated, Andy Heinzer. Keep me posted if you manage to get a solution for the said issue.


author: Brant Schroeder
body: [@Yanni](/t5/user/viewprofilepage/user-id/5571880) Welcome to the Atlassian community

This could be because your email address was put on suppression list on the Atlassian side. This is most likely to prevent spam. I will escalate this to Atlassian so they can take a look.

comments: author: Yanni
body: Thank you for the prompt feedback. Looking forward to hearing from Atlassian regarding the solution for this issue. The above-mentioned email address is registered under my company domain (@zic.cilalantro.edu.my).


Tags: cloud

trello-cloud
Card counter and calendar question.
Asked by Lucas Yoshida:

I have two questions about Trello:

1. Is there a way to prominently display the number of cards in each list? I'd like to have a more visually appealing overview of the card count. The only method I'm aware of is using the 'f' filter with '\*'.
2. Regarding calendar sync: How can I prevent duplicate tasks from being sent to Trello? For example, it keeps sending my recurring classes as tasks to be completed. I'd prefer to only sync specific events of my choosing. Also, is it possible to automatically organize these synced items into the correct lists? For instance, tasks due tomorrow would go into the 'Tomorrow' list, and so on.


Answers:
author: Dreamsuite Mike
body: Hi [@Lucas Yoshida](/t5/user/viewprofilepage/user-id/4969601)

1. [Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) can solve this issue. Further info is [here](https://support.atlassian.com/trello/docs/trello-dashcards/)
2. There are multiple power-ups that can sync calendars, which one are you using?

comments: author: Lucas Yoshida
body: I can't remember the sync calendarcause i unistall it.The ones I used was a pay one.But thanks for the dashcard option.


author: Dreamsuite Mike
body: I have found [Cronofy](https://trello.com/power-ups/5a1d81359fcdfd9011c0a698/cronofy) to be a reliable calendar sync, if you haven't tried it already.


Tags: cloud

trello-cloud
perdi acesso ao meu e-mail
Asked by Henrique Congo neto:

perdi acesso ao meu e-mail e nao consigo receber a confirma??o de senha para entrar no trello


Answers:
author: Brant Schroeder
body: [@Henrique Congo neto](/t5/user/viewprofilepage/user-id/5571775) Welcome to the Atlassian community

I can escalate that request here to Atlassian so they can look into it.


author: Carolina Lopez
body: Oi Henrique!

Por motivos de seguran?a, n?o podemos alterar o endere?o de e-mail associado ? sua conta.  
Se a conta de email era empresarial, a melhor op??o ? entrar em contato com o antigo empregador e perguntar se ele pode ajudar a recuperar a conta ativando temporariamente o endere?o de e-mail antigo.  
Se voc? usava servi?os de email como Microsoft ou Google, sugiro que entre em contato com eles para ver as op??es de recupera??o da conta.

Depois que seu endere?o de e-mail antigo for ativado, voc? poder? recuperar sua senha em <https://id.atlassian.com/login/resetpassword>.

Voc? tamb?m pode verificar se ainda est? conectado ? conta em um de seus dispositivos (por exemplo, no seu celular) para que possa compartilhar o acesso aos seus quadros com seu novo endere?o de e-mail.

Como alternativa, voc? pode criar uma nova conta do Trello a qualquer momento. Muitos usu?rios mant?m v?rias contas para trabalho e uso pessoal. Se houver outros membros em seus quadros, voc? pode entrar em contato com eles e pedir que adicionem sua nova conta a esses quadros.


Tags: cloud

trello-cloud
Hi. I need help renewal of my premium account. I did a free friel and now I want to extend it
Asked by Yuval Alkobi:

Premium account


Answers:
author: Rasmus Wulff Jensen
body: In the Left Sidebar go to Workspace settings and there Billing

![IMG_1347.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/342559iA2DF6B5DEC2D7A2E/image-size/large?v=v2&px=999 "IMG_1347.jpeg")


Tags: cloud

trello-cloud
Existe alguma regra ou algum Power Up que identifique cart?es repetidos no quadro?
Asked by Bruno de Pinho Macaggi:

Gostaria que em meu quadro os cart?es que s?o repetidos fossem indicados de alguma forma, ? poss?vel?


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/trello/docs/using-the-card-repeater-power-up/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

trello-cloud
Estou tentando cancelar a assinatura, por?m o sistema do Trello informa que eu preciso de permiss?o
Asked by Wagner:

Uma funcion?ria que trabalhava na empresa efetuou o cadastro no Trello para a Empresa e ela comentou que me deixou na ?poca como administrador.  
Como n?o estamos mais utilizando o Trello, e o mesmo foi cobrado em junho/24 no cart?o, n?o estou conseguindo cancelar a assinatura onde informa que eu necessito de permiss?o para tal cancelamento.  
Fico no aguardo como proceder com este cancelamento.


Answers:
author: Alisson Sartor
body: Ol?, Wagner  

Tudo bem? Espero que sim.  

Voce conseguiu entrar em contato com o time de suporte?  

Atenciosamente  
Alisson  
Trello Team


author: Vronik
body: Hi  
Check out this article

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If not, ask Trello support for help, so they can give you a hand

<https://support.atlassian.com/trello/resources/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

trello-cloud
Como fa?o para cancelar meu plano gratuito premium de 14 dias?
Asked by Sabrina Reis:

Fiz o plano premium de experi?ncia de 14 dias mas gostaria de cancelar, como fa?o?


Answers:
author: Alisson Sartor
body: Oi, Sabrina!  

Voce pode cancelar abrindo um ticket diretamente com o suporte, mas ap?s essa data ele volta normalmente a ser o plano gratu?to  

Atenciosamente  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Free - View members - Does it cost?
Asked by Debbie Russi:

We have had the free version for many years now. My question is. If we only have 9 members that have edit rights. Do the guest or people that we give view only rights count again that user permission. We use it for ORG charts for our Director and Administrator. We are trying to justify the cost of $2000 per year for our Director. Please let me know. Thanks in advance.


Answers:
author: Alisson Sartor
body: Hello, Debbie!  

Welcome to the community.  

On Trello Paid plans, you transform your workspace in either a standard, premium or enterprise. Trello users are charged accordingly to the number of boards they are using inside this workspace.  

Let's take an example:  

You hire Trello premium and you have 20 users  

9 of them are in more than a single board, and the other 11 are only members of a single board, that means those 11 members won't cost anything, since they don't configure a Multi board guest user as you can see on the link below  

<https://support.atlassian.com/trello/docs/multi-board-guests/>  

The trello members of your workspace will generate charges if they are: Either on two boards or more or if they are members of the workspace you upgraded, since members can join any board inside the workspace.  

<br />

I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!  

Kind regards  
Alisson  
Trello Team


Tags: cloud

trello-cloud
How to disable WYSIWYG editor and use standard markdown with plain text?
Asked by Jan Elznic:

Trello switched me forcely to a new WYSIWYG editor and I'm not able to use legacy textarea to format my text with standard markdown. Please how can I switch to old editor?  

The settings on the page <https://trello.com/labs> are not working yet. This options is hidden now.  

Thanks for tips.


Answers:
author: Javier Acevedo D.
body: Exactly the same thing happens to me. It would be very nice if the **Markdown view** button would **also allow editing directly** in this format.

But while you are implementing this, please provide a solution to disable the WYSIWYG editor.


author: Greg C_
body: Yes ... PLEASE PLEASE PLEASE Atlassian and Trello Developers! Please allow us the option to turn off the WYSIWYG editor as we could before! (Why force it upon us?!)

I have been using Trello for a decade now and love it and have always loved it. But today is the first time where the serious thought to seek out and find an alternative has popped into my mind.

It's hard to explain why, and it may sound stupid, but this big bar that appears everytime I wish to input something with the Bold/Italic options, etc, ... it just interferes with my creativity and I feel pressured by it.  
Whereas before I feel like the pure simplicity of that free open space allowed me to focus and brainstorm without distraction and without feeling that subtle heaviness imposed by that bar.  

Thanks...  

comments: author: coderp
body: Same the formatting in the cards is killing me.

The need to press shift + return to move the caret a single line is dumb.

I can't now start a list by typing \* or -

At least give us the option to use markdown please.


Tags: cloud

trello-cloud
Turkish Translation for Archive feature is broken
Asked by Zemre Arslan:

Steps to produce: {#toc-hId--349560054}
---------------------------------------

![Screenshot 2024-08-19 at 15.51.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/342476iFAF4B0532FF76A23/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 at 15.51.23.png")

1. Change the language to Turkish.

2. Create a list in Trello.

3. Add a card to the list.

4. Click on the 3 dots for the created list.

5. Select "Bu listedeki tum kartlari arsivle" (lit. tr. "Archive all cards in this list.".)

**Current Behavior:** The red button text in the confirmation pop-up is "*Ar?iv kartlari* ".  
**Expected Behavior:** The red button text in the confirmation pop-up should be "*Kartlar? ar?ivle*".


Answers:
author: Alisson Sartor
body: Hello, Zemre!  

I just created a JAC with the issue, you can check it out in the link and vote.  

<https://jira.atlassian.com/browse/TRELLO-632>  

Hopefully they will fix soon.  

Kind regards  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Internal Server Error when creating trello account
Asked by ariel cavalcante:

Ok, so I've received a link to join a board from work and I can't, because when I click on Create your account it just throws me in a white page with Internal server error.  

<br />

![Screenshot 2024-08-19 at 13.06.45.png](/t5/image/serverpage/image-id/342512i615471CB8E3C721F/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 at 13.06.45.png")![Screenshot 2024-08-19 at 13.07.29.png](/t5/image/serverpage/image-id/342513i83DC50D8BD353F68/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 at 13.07.29.png")


Answers:
author: Nikola Perisic
body: Welcome [@ariel cavalcante](/t5/user/viewprofilepage/user-id/5571570) !

Have you tried running in the incognito mode and also clearing the cache of your browser?

comments: author: ariel cavalcante
body: Yep, also tried another browser but to no avail


author: Nikola Perisic
body: Ok, have you tried creating your Trello account first, and then accepting the invite?


author: ariel cavalcante
body: I did, but I couldn't either. Internal server error.


author: Nikola Perisic
body: Create a new Trello account. If you get the internal server error even after that, submit a support ticket here: <https://support.atlassian.com/contact/#/>


author: ariel cavalcante
body: I'm a free user, so I can't submit tickets.


author: Nikola Perisic
body: Ok, you can start a free trial of at least standard plan,and then submit a ticket. You can start a plan that is Jira for example. You can cancel it any time.


Tags: cloud

trello-cloud
Problems removing a collaborator from workspace
Asked by Kirsten Sparre:

I want to remove a collaborator/member from my workspace on Trello. When I click on the option 'Remove' after her name, it asks me to tick a box to remove her. However, the box is pre-ticked when I open 'Remove' and removing and checking the box again has absolutely no effect (see picture).

What can I do?

<br />

<br />

<br />

![Screenshot 2024-08-19 at 14.25.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/342460i31F1608D2F79C760/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 at 14.25.18.png")


Answers:
author: Gaurav Kataria
body: You have to click on "Remove from Workspace" (top right, in the screenshot you shared)


author: Kirsten Sparre
body: Thank you. I read the whole box differently than intended, and it was not obvious that the top part was clickable. A suggestion for making it clearer. the top headline should read: Click to remove from workspace.


Tags: cloud

trello-cloud
vertificationscode to Trello
Asked by Anita Hellner Andersen:

I have a Trello account with mailadresse xxx password xxx

Now I suddenly have to go througt Atlassian and it ask for 6 numbers vertification code. I do not have this. Please help me get back to all the work I have been doing.

Thank you in avance

Anita Hellner Andersen


Answers:
author: Vronik
body: Hi

First of all, you should not put your password on a public site, as this may cause problems. As for the 6-digit code, you should receive it in your email so that you can access it. This happens because at some point you activated two-step verification.  
In any case, you can contact Atlassian support directly.

<https://support.atlassian.com/>

Regards

comments: author: Anita Hellner Andersen
body: It was a mistake with the password, but not I can not delete it.

I do not get a mail weil with the 6-digit code. Therefore I am stock. I will try to write to support, but it is not the most easy support site, to figure out :-)
How to edit due Date by typing?
Asked by ???????:

The trello force me to choose date by calender. However, the date itself is old (such as

year 2008, or year 1989 )thus, it takes exstremely lot of time to keep pushing the arrow button to choose the future date. So I would want to choose date by typing the date. But the trello dot not allow me to do so.Every time I type in the date, the Trello will altomatimatically fix to date which is already chosen.(such as 1/20/2008) ![??????.png](/t5/image/serverpage/image-id/342384i7533E35CD328F9B0/image-dimensions/335x528?v=v2 "??????.png")


Answers:
author: Mutya A
body: Hi there, welcome to the Trello Community!  

Using my Chrome browser, I was able to type and edit the year from 2004 to 2024 on the **Due date** field and then click Save button. I am able to update it without using the arrow button.

![2024-08-28_18-50-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/344203iA546E2F59E3E4A7A/image-size/large?v=v2&px=999 "2024-08-28_18-50-31.png")

Does this not work for you? If it doesn't can you try with other browsers or open in an Incognito window. For more troubleshooting tips:  
<https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello>

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud
How to change the editor?
Asked by Minge Filip:

Hello. I've been using the new Trello card editor for a while now. How do I switch to the old


Answers:
author: Seweryn Kalemba
body: Hello [@Minge Filip](/t5/user/viewprofilepage/user-id/5571397) ,

As of August 15th, Trello has enforced the use of the new WYSIWYG editor, making it impossible to switch back to the markdown editor.

**But,** I've created a browser extension that brings legacy markdown editor back.

Chrome/Edge/Opera: <https://chromewebstore.google.com/detail/better-trello/dnhdnenpngcecekbhklemaidbdpibiae>  
Firefox: <https://addons.mozilla.org/pl/firefox/addon/better-trello/>

If you have any issues, please let me know! :)

comments: author: Minge Filip
body: Thank you for your help, everything works. Have a nice day. :)


author: Jan Elznic
body: Hi [@Seweryn Kalemba](/t5/user/viewprofilepage/user-id/5439975) your extension is unfortunately doens't working in my Chrome Browser.   

I tried to check/uncheck "Use legacy markdown editor" in options and clear browser cache but without result. I still have a new WYSIWYG even after page refresh.  

I have Google Chrome 127.0.6533.120 on Windows 64-bit.  

Please any tips how to fix it?  

Or do you have a source code on GitHub or any other public place? I'm able to participate :).  

Thanks.


author: Jan Elznic
body: Hi [@Seweryn Kalemba](/t5/user/viewprofilepage/user-id/5439975) your extension is unfortunately doens't working in my Chrome Browser.

I tried to check/uncheck "Use legacy markdown editor" in options and clear browser cache but without result. I still have a new WYSIWYG even after page refresh.

![Screenshot 2024-08-19 19.46.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/342540i6BB82FB4DEC0C472/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 19.46.04.png")![Screenshot 2024-08-19 19.46.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/342539i81301BBAB8AD0838/image-size/large?v=v2&px=999 "Screenshot 2024-08-19 19.46.40.png")

I have Google Chrome 127.0.6533.120 on Windows 64-bit.

Please any tips how to fix it?

Or do you have a source code on GitHub or any other public place? I'm able to participate :).

Thanks.


author: Tymek Zapa?a _Colorful Budget_
body: [@Seweryn Kalemba](/t5/user/viewprofilepage/user-id/5439975) this is briliant, great job!


author: Seweryn Kalemba
body: [@Tymek Zapa?a _Colorful Budget_](/t5/user/viewprofilepage/user-id/5262427) Thanks! \<3

[@Jan Elznic](/t5/user/viewprofilepage/user-id/5571644) Yes, it's open sourced extension and you're more than welcome to contribute here: <https://github.com/migteam/better-trello-browser-extension> :) I will work on better extension scripts initialization \& execution because it looks like it's not perfect at the moment.


Tags: cloud
Is it possible to set the filters in a view so that they work as OR and not as AND?
Asked by Lucas M?urer:

I want to set a view so that ideas are displayed in a certain status OR with a checked checkbox. If I add both filters, both must be fulfilled for it to be displayed.


Answers:
author: Mike Bassick
body: +1 as well - always a good option to include.


author: Chris Timms
body: +1 for this feature. OR / NOT operators would be excellent.

Regards,

-C


author: Matt Jones
body: +1 please. Or add the ability to use JQL filters.


author: Katja Arendt
body: +1. Same here, would be awesome to have it.
Is it possible to configure personal views?
Asked by Mar?a Ferre?o:

Problem: when somebody filters or sorts the ideas in the list view (or any other view or board), it is applyed for everybody.   

Request: Is it possible to configure personal views in a way that does not affect other users? With filters and groupings that can only be seen by the logged in user?  

Many thanks in advance ?


Answers:
author: Sebastian Pechhold
body: Hi

this is not possible out of the box. You can copy a view and rename it to your preferences.

Also you can switch off the automatic save function - your colleagues can edit their filters but after a reload of the page, the view will be restored to your default settings.

![Screenshot 2023-10-20 at 08.52.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/287408i32C922DDB4794652/image-size/large?v=v2&px=999 "Screenshot 2023-10-20 at 08.52.46.png")![Screenshot 2023-10-20 at 08.52.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/287410iF3B4AA32A2A410CF/image-size/large?v=v2&px=999 "Screenshot 2023-10-20 at 08.52.41.png")

comments: author: Mar?a Ferre?o
body: Thanks for your help [@Sebastian Pechhold](/t5/user/viewprofilepage/user-id/4896154) ;)


author: Lindsey Strong
body: This would be a great enhancement, as we're struggling with the same thing.