Not able to load create space or create button with ... it keeps loading
Asked by eugene tang:

![Screen Shot 2017-10-30 at 2.58.01 PM.png](/t5/image/serverpage/image-id/8471i7A057939914FC1F6/image-size/large?v=v2&px=999 "Screen Shot 2017-10-30 at 2.58.01 PM.png")

even i clicked on the ... button it shows the infinity loading

![Screen Shot 2017-10-30 at 2.58.42 PM.png](/t5/image/serverpage/image-id/8472i6F850555BEB62C45/image-size/large?v=v2&px=999 "Screen Shot 2017-10-30 at 2.58.42 PM.png")

i have also checked in console.

<http://188.166.176.216:8090/rest/create-dialog/1.0/blueprints/web-items?spaceKey=HAUS>

it shows this error 500

{"errorCode":500,"errorType":"UNKNOWN","errorMessage":"bundle \[com.atlassian.confluence.plugins.confluence-create-content-plugin\]"}

what should i do next?

please advise

please advise


Answers:
author: eugene tang
body: i have also tried this

<https://confluence.atlassian.com/confkb/spinning-wheel-loads-forever-while-creating-personal-space-608961029.html>


author: AnnWorley
body: Since you are using MySQL I would like to ask you to check whether MySQL server is configured to have NO_AUTO_VALUE_ON_ZERO mode enabled as described in: [Create Space Dialog Loads Indefinitely](https://confluence.atlassian.com/confkb/create-space-dialog-loads-indefinitely-586875930.html)

comments: author: eugene tang
body: yes i have set that in

vim /etc/mysql/mysql.conf.d/mysqld.cnf

sql_mode = NO_AUTO_CREATE_USER

i coundnt find it in there so i just add another line to it


author: Eduard Aum?ller
body: I can confirm that removing NO_AUTO_VALUE_ON_ZERO from sql_mode fixes the create space dialog for me under MYSQL

I have just set:

sql_mode=''


author: eugene tang
body: org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:502)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1132)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1539)

at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1495)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:748)

Caused by: com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle \[com.atlassian.mywork.confluence-host-plugin\]

at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95)

at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:86)

at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)

at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)

at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)

at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$1(VCacheRequestContextOperations.java:59)

at java.util.concurrent.FutureTask.run(FutureTask.java:266)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)

... 1 more

Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Database:

- name:MySQL

- version:5.7.20-0ubuntu0.16.04.1

- minor version:7

- major version:5

Driver:

- name:MySQL Connector Java

- version:mysql-connector-java-5.1.44 ( Revision: b3cda4f864902ffdde495b9df93937c3e20009be )


author: Mizan
body: One reason for this is that If the base URL and the URL you are using to access Confluence is different you will face this issue.

comments: author: eugene tang
body: im using both as an ip address


author: eugene tang
body: errorCode: 500
errorType: UNKNOWN
errorMessage: bundle \[com.atlassian.confluence.plugins.confluence-create-content-plugin\]

author: eugene tang
body: it also should be working because im using the same url

please check attached document

![Screen Shot 2017-10-31 at 3.21.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/8550iA84E46B8F53A90A0/image-size/large?v=v2&px=999 "Screen Shot 2017-10-31 at 3.21.30 AM.png")


author: eugene tang
body: do let me know what do i miss


author: eugene tang
body: also if theres problem i would not be able to call this link alreday

<http://188.166.176.216:8090/rest/create-dialog/1.0/blueprints/web-items?spaceKey=HAUS>