youngmon/atlassian-qna huggingface dataset:
Upgrade Error from 7.2.1 to 7.12.1
Asked by Marcel Baur:

Hello

i searched but haven\`t found the needed 100% clear answer.

We upgraded our Confluence 7.2.1 \> to 7.12.1

After the upgrade we edited the server.xml to fix the settings we had before.

When we started Confluence the first time we got this error:

![2021-06-30_13-55-39.jpg](/t5/image/serverpage/image-id/149677i031FBF5D33981DA1/image-size/large?v=v2&px=999 "2021-06-30_13-55-39.jpg")

This is our current setup:

Windows server 2016 Version 1607  
SQL 2017 Express 14.0.1000

Jira 8.6.1  
Confluence 7.2.1 \> Upgrade to 7.12.1

All pre_checks have been green, also those for the DB check

The main question now is, is our SQL 2017 Express setup compatible or are the problems related to the SQL Express Version we use?

Here are the versions declared, but is not 100% clear that Express is not supported.  
<https://confluence.atlassian.com/doc/supported-platforms-207488198.html#SupportedPlatforms-Databases>

Please help me to get the right answer. We have rolled back and have to know if we can proceed with SQL Express or we have to change that.

Regards

Marcel


Answers:
author: Brant Schroeder
body: SQL Express should not be used in a production environment. I would revert back to before you did the upgrade and everything was working. Then upgrade your DB by migration g it to a supported DB and then do the upgrade. If you cannot revert back then back up the db and try upgrading it to see if that fixes the issue.


Tags: confluence-server

server

sql
Organizations field value not showing in Jira Issue/Filter
Asked by Mark Wheeler:

The value(s) in the Organizations field is not appearing in Jira Issue/Filter widgets displayed on Confluences pages for me.

The Organizations column appears but no values for it. There are values for the issues I'm looking at when I look at the filter in Jira and on the issue directly.

Does anyone else have this wierd behaviour? It only appears to happen for Organizations.

Cheers

Mark


Answers:
author: SAFE Customer Support
body: Does anyone have a fix for this please? I'm having the same issue and created a new custom field with automation to get round it and that doesn't work either.


author: GlenRSmith
body: > Does anyone else have this wierd behaviour?

Yes. Trying to use the "Insert JIRA Issue/Filter" macro in a page, I was trying to figure out how to filter by "Organizations" and only getting
> The JIRA server didn't understand your search query. If you entered JQL, please ensure that it's correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it.

So I took that part of the filter out, and added an \`Organizations\` column to the table. There are no values for \`Organizations\` displayed for any issue. It is the same for \`Request Type\` (to name one other example).

I was able to get the filtering I want by: "reporter in organizationMembers(\<org name\>)", but I don't know how to just plain display \`Organizations\`.

comments: author: S_ Francoeur
body: Same here for **Organizations** and **Customer Request Type** fields. I just voted for:

* [\[CONFCLOUD-71540\] Jira-issue-macro does not display the Organizations field(service project) values](https://jira.atlassian.com/browse/CONFCLOUD-71540)
* [\[CONFCLOUD-73799\] Custom field called "Customer Request Type", "Customer/S", or "Select List" is not reflecting data in Jira issues macro.](https://jira.atlassian.com/browse/CONFCLOUD-73799)
* [\[CONFCLOUD-73452\] Jira Macro doesn't show "Request Type" field of a Jira Service Management Issue](https://jira.atlassian.com/browse/CONFCLOUD-73452)


Tags: cloud

confluence-cloud

organization
trying to set up a team calendar
Asked by Rosa Trachta:

I have admin rights, but not sure how to turn on the calendar functionality.

Looking at this page <https://support.atlassian.com/confluence-cloud/docs/take-the-team-calendars-quick-tour/> it looks like it was updated earlier this month, but I dont see the + at the bottom of the left panel like I did with the old editor.

Is this still supported functionality? Looking specifically for a radiator that will allow me to point folks to a single calendar confluence page to see all the times sprints and releases.


Answers:
author: Britta Neugebauer _yasoon_
body: Hi Rosa,  

Team Calendars is a Confluence Premium feature, maybe that is why you can't add the calendar functionality?  

If you don't have Confluence Premium and use Outlook calendars, this app might be an option for you: [https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=cloud&tab=overview "https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=cloud&tab=overview")  

In this short demo you'll get an overview: [https://www.youtube.com/watch?v=Y285YW6VG5A](https://www.youtube.com/watch?v=Y285YW6VG5A "https://www.youtube.com/watch?v=y285yw6vg5a")  

I hope that helps.  

Cheers,  
Britta

comments: author: rosa trachta
body: thanks! That explains it for sure. Was it always a premium product? I've used in the past and guess I didn't realize we were paying for it.


author: Britta Neugebauer _yasoon_
body: Hi there [@rosa trachta](/t5/user/viewprofilepage/user-id/4461494)

Sure :-) No, it wasn't. They moved it to premium in February '21: [Team Calendars in Premium (atlassian.com)](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Announcing-Team-Calendars-in-Confluence-Cloud-Premium/ba-p/1537116)

Have a great day!

Cheers,

Britta


Tags: cloud

confluence-cloud
Whenever I try to create my site name it never finishes loading. How long should it take?
Asked by Silas Covington:

After typing in what I want my site name to be and pressing continue I just get a never ending loop between "loading" and "working on it". I let it go for about 20 minutes before closing out. Is it supposed to take a long time or is there something preventing me from creating my site name? I have tried doing it using Firefox and Microsoft edge browsers, neither have worked.


Answers:
author: Shannon S
body: Hi Silas,

Welcome to Atlassian Community. It's nice to have you join us!

Were you able to get your site name in the end? If not, can you let me know what version of Firefox you were using and if it works with the latest version of Chrome? Also, if you try disabling all add-ons or using incognito mode, does it work?

I look forward to hearing from you!  
Take care,

Shannon

comments: author: Silas Covington
body: Hello Shannon,

Sorry for the late reply! I was able to get everything worked out. Thank you for the answer!

Silas


author: Shannon S
body: Hi Silas,

Thank you for letting me know! Glad you were able to solve it. :smile:

Take care,

Shannon


Tags: cloud

confluence-cloud
Creating a user macro with excerpt macro inside
Asked by Michelle Fadelli:

I am creating a macro that standardises the design elements required in our Confluence instance. Those elements include a DivBox with an excerpt macro outside.

However, the excerpt macro is not working with the excerpt include macro now.

\<ac:layout-section ac:type="single"\>

\<ac:layout-cell\>

\<p class="auto-cursor-target"\>

\<br/\>

\</p\>

\<ac:structured-macro ac:name="divbox" ac:schema-version="1"\>

\<ac:parameter ac:name="style"\>font-size:18px;font-weight-400\</ac:parameter\>

\<ac:rich-text-body\>

\<p class="auto-cursor-target"\>

\<br/\>

\</p\>

\<ac:structured-macro ac:name="excerpt" ac:schema-version="1"\>

\<ac:parameter ac:name="atlassian-macro-output-type"\>INLINE\</ac:parameter\>

\<ac:rich-text-body\>

\<p\>$body\</p\>

\</ac:rich-text-body\>

\</ac:structured-macro\>

\<p class="auto-cursor-target"\>

\<br/\>

\</p\>

\</ac:rich-text-body\>

\</ac:structured-macro\>

\<p class="auto-cursor-target"\>

\<br/\>

\</p\>

\</ac:layout-cell\>

\</ac:layout-section\>

# end


Answers:
author: Brant Schroeder
body: [@Michelle Fadelli](/t5/user/viewprofilepage/user-id/1974783)

Can you share some screenshots of what is not working?


Tags: confluence-server

server
How to remove or hide " Your Rating" and "Results" fields from a page in Confluence.
Asked by Shakeel Khan:

Hi,

As I am creating a Knowledge Base space in Confluence, I would like to know if there is a way to remove or hide " Your Rating" and "Results" fields from a page. Looks like all the pages in my space has these fields by Default.

Below is the screen shot of the fields:

![Rating.png](/t5/image/serverpage/image-id/149628i531EDA57458EC7F6/image-size/large?v=v2&px=999 "Rating.png")

Thanking in advance for all the help!


Answers:
author: Alfred Smith
body: I'm seeing the same thing in our confluence but I don't see that plug-in installed. Is there a setting that I'm missing?


author: rpillai
body: Same issue as Alfred, I don't see any plug-in installed but still see the "Your Rating" and "Results".

Has anyone managed to remove these?


author: Ollie Guan
body: Hi [@Shakeel Khan](/t5/user/viewprofilepage/user-id/4460026) ,

Have you installed the following plug-in? Try to disable it.

<https://marketplace.atlassian.com/apps/181/ratings-for-confluence>


Tags: cloud

confluence-cloud
Adding Analytics to confluence space
Asked by Guy Ben Moshe:

Hi,

I'm having some issues implementing this guideline:

<https://it.cornell.edu/confluence/add-google-analytics-confluence-space>

I created page for the Google Analytics code.

I opened the wiki markup and pasted:

*{html}*

*\[gtag.js code copied from the Analytics property\]*

*{html}*

It all seems wrong though.

Problem #1 (see screenshot): {html} brackets are unrecognized macro (see screenshot). Obviously, the curly brackets are a macro character in Confluence, but why does the guideline state to put it in?

![error1.png](https://community.atlassian.com/t5/image/serverpage/image-id/149604iEAE5D814E4C5A480/image-size/large?v=v2&px=999 "error1.png")

Problem #2 (see screenshot): same here, but this time because of the curly brackets in the data layer push script from gtag.js: ***{** dataLayer.push(arguments);**}***

![error2.png](https://community.atlassian.com/t5/image/serverpage/image-id/149602i03881007BC35B9F4/image-size/large?v=v2&px=999 "error2.png")

![error2.png](https://community.atlassian.com/t5/image/serverpage/image-id/149602i03881007BC35B9F4/image-size/large?v=v2&px=999 "error2.png")


Answers:
author: David at David Simpson Apps
body: It looks like the html macro is not enabled on your Confluence.   

This question is tagged with unknown hosting type, so...

if your host name is something like yourcompany.atlassian.net, then you are on Confluence Cloud and the only way to use Google Analytics will be thorough an app on the marketplace:  

<https://marketplace.atlassian.com/search?query=Google%20analytics%20reports>  

If not, you're likely on Confluence Server and again you can use an app from the marketplace, or enable the Html macro and continue as is.

comments: author: Guy Ben Moshe
body: Thanks for you support [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462)

I use Confluence Server 7.6.2.

I see three HTML Macros on our system:

1. HTML Comment
2. HTML Image
3. HTML Table

Should I use one of those for HTML code? if not, which one should I use?
Is there a way to edit the format of notifications for Watched pages?
Asked by Eli Windchy:

If my boss watches a page, and I edit it, then my boss will receive an email notification. That's good. However the subject line and format of the body of the email notification aren't great, so watching still requires a lot of work for my boss to sift what's important, and usually it means visiting the page which is the hassle we were trying to avoid.

Is there a way to modify the template of these notifications? I'd like the subject line to not include the entire breadcrumb, and for the body of the email to skip the default part about who made how many changes, etc.

Thanks for the look!

Eli


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Eli Windchy](/t5/user/viewprofilepage/user-id/3871461) , unfortunately this is not possible.

comments: author: Eli Windchy
body: Ok, thanks for confirming so quickly. please consider this a GREAT feature request :)


Tags: cloud

confluence-cloud
macro anchor and link parameter documentation
Asked by Gilles Falcon:

Hi,

is there a place where the parameter are documented for the macro you put in html with the rest api

    <ac:structured-macro ac:name="anchor">  <ac:parameter ac:name="">here</ac:parameter></ac:structured-macro>

idem for the link to the anchor  
thanks in advance


Answers:
author: Gonchik Tsymzhitov
body: I think that one will help

<https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html>


Tags: confluence-server

server
add a file to a calendar event
Asked by Sandra Lawrence:

Is there a way you can attach a file (i.e., slide deck) to a calendar event? If not, what is a best practice?


Answers:
author: Shannon S
body: Hi Sandra,

Good morning, and thank you for raising this with us on Community!

You can't attach a file to an event because you need to connect them directly to a page. However, there's a feature request to be able to link to attachments in an event:

* [CONFCLOUD-33463](https://jira.atlassian.com/browse/CONFCLOUD-33463) *link to an attachment from a team calendar event*

A workaround would be to add a direct link to the page with the attachment.

I hope this helps, but let me know if you have any questions.

Take care,

Shannon


Tags: attachment

calendar

cloud

confluence-cloud
What's happened to table of contents?
Asked by Alex Devane:

I use the table of contents feature. But it's now no longer working and I can't create another instance of it because it's not listed in the add menu. What's happened?

![Screenshot 2021-06-30 at 13.31.04.png](/t5/image/serverpage/image-id/149554i6F268B0A1C817682/image-size/large?v=v2&px=999 "Screenshot 2021-06-30 at 13.31.04.png")![Screenshot 2021-06-30 at 13.31.17.png](/t5/image/serverpage/image-id/149555i0CF8C7E6F23698CA/image-size/large?v=v2&px=999 "Screenshot 2021-06-30 at 13.31.17.png")


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Alex Devane](/t5/user/viewprofilepage/user-id/4448430) ,

The table of contents macro should still work: <https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/> .

However there have been changes with the support of options and the change of the Confluence page editor. That might be the reason that your macro does not seem to work.

comments: author: Alex Devane
body: That's good to hear the feature hasn't been removed. But how do I get it back? It's not listed in the + menu in the editor.


Tags: cloud

confluence-cloud

macro

table-of-contents
Upgrate to Apache Tomcat 9.0.43 or later
Asked by Mahdi Challouf:

One of our clients has a security concern using the default installed version of Apache Tomcat that comes with Confluence 7.4.9 he said it's affected by multiple vulnerabilities as referenced in the vendor advisory and he's suggesting to upgrade to Apache Tomcat 9.0.43 or later, the same should be done for both Jira 8.13.8 and Confluence, any advice, please?

I did some research and I find that this could have an impact on the official support so when are you planning on supporting officially Tomcat 9?


Answers:
author: Nic Brough -Adaptavist-
body: Your Atlassian systems are only supported on the Tomcats that they are bundled with. If you rip them out and deploy the applications into another Tomcat (which is not easy), you render yourself unsupported, and there's a good chance upgrades will not work at all.

I would recommend waiting until there is a long-term-support version bundled with your preferred (or higher) version of Tomcat and upgrade to that.

comments: author: Mahdi Challouf
body: Understood, Thank you Nic, and how about an LTS they suggest enabling support only for TLS 1.2 and 1.3 and disabling the default one which is TLS 1.0 for security concerns, advise, please?


author: Nic Brough -Adaptavist-
body: Well, I usually stick it behind a proxy and do the SSL stuff there, but yes, you can disable TLS in Tomcat if you are still using it directly, and this is fully supported

I think it's actually already disabled in more recent versions, so a plain install or upgrade will do it automatically.

Check the server.xml for the word "protocol", you'll find references to all supported protocols. Remove the TLS1.0 and 1.1 references and restart Confluence and Jira.


author: Mahdi Challouf
body: Hi Nic,

Sorry for the late response yes I was confirming with Atlassian the unsupported situation after upgrading the Tomcat it's confirmed and vulnerabilities have been fixed with the new Tomcat patches.

Regarding the TLS it can be managed at the proxy/load balancer level where the SSL terminates should not be configured at the Tomcat level and as they are using F5 it will be handled there.

Thank you


Tags: confluence-data-center

data-center

server
Gr?fico de Gantt
Asked by Ingrid Munhoz Vitale:

Ol?, bom dia!

N?o estou conseguindo usar a macro Gr?fico de Gantt, coloco as informa??es, mas mesmo assim os dados n?o aparecem no gr?fico.

Poderiam me ajudar, por favor?

Agrade?o desde jpa!


Answers:
author: Vero Rivas
body: Hi [@Ingrid Munhoz Vitale](/t5/user/viewprofilepage/user-id/4459416)

But it gives you an error or it just appears empty, you have verified that it loads the data correctly

Cheers

comments: author: Ingrid Munhoz Vitale
body: Ol? [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) ,

Ent?o, acredito que eu n?o esteja colocando as informa??es de forma correta na tabela, pois aparecem apenas as etiquetas com as cores correspondentes, mas no gr?fico n?o aparecem as informa??es com a data, aparece somente a mensagem "Dados n?o dispon?veis".

Ao pesquisar mais sobre o assunto, notei que para usar este tipo de gr?fico ? necess?rio usar a macro de gr?fico para tabelas, certo? E minha organiza??o n?o tem esta macro liberada. Tem um outro jeito para usar o gr?fico de Gantt no Confluence?

Muito obrigada por sua aten??o.


Tags: cloud

confluence-cloud
How may I complete my tasks?
Asked by pauliusma:

There is a page <https://emotion-ever-better.atlassian.net/wiki/spaces/ST/pages/43450379/>

And I do see my Confluence tasks listed here: <https://emotion-ever-better.atlassian.net/wiki/plugins/inlinetasks/mytasks.action>

All tasks listed includes the tasks from the page.

However, the problem is - I don't have any tasks assigned to me in this particular page <https://emotion-ever-better.atlassian.net/wiki/spaces/ST/pages/43450379/>

It may be there was a task or a few some time ago but not now, for sure.

I have been trying to complete the task in the list but I get the message in response of "POST  
<https://emotion-ever-better.atlassian.net/wiki/rest/inlinetasks/1/task/43450379>" stating "Specified task(s) not found". And this is correct, I don't have this task.

I have also tried to edit the page and include myself into it again, nothing happened, the new task works just ok. However, I cannot remove the old tasks, these simply stay open..

How may I complete the non-existing tasks? :/


Answers:
author: pauliusma
body: I have created the copy of the buggy page and then removed the buggy page.

It seems the related tasks vanished from the list and this is ok for me.

The issue has been solved on my end.


Tags: cloud

confluence-cloud
Admin's email account
Asked by Abbey Chakalis:

Our Admin opened the Confluence and Jira account using their personal gmail address. We want to transfer the account to a new Admin with a different email address.

How can we do this?


Answers:
author: G subramanyam
body: Interesting query [@Abbey Chakalis](/t5/user/viewprofilepage/user-id/4453173). Waiting to hear from confluence admins.


Tags: cloud

confluence-cloud

jira
Issues doesn't links to confluence after bulk issue creation from confluence's table
Asked by Pablo Abreu:

In Confluence, I've created a feature's table with 67 lines, then I tried to bulk create the 67 issues.

So, the 67 issues were created, but they do not link to the confluence page. Normally, it should creates a link per line to the related issue created.

Thanks :)

P.


Answers:
author: Max Foerster - K15t
body: Hey [@Pablo Abreu](/t5/user/viewprofilepage/user-id/4459297) ,

normally this does happen if the communication between Jira and Confluence takes too long. So Confluence is sending the request and only waiting for a limited amount of time on a response from Jira (on Server/DC you're able to edit this timeout). If the response comes too late you have the issues in Jira but not linked to Confluence. The only workaround here that comes to my mind is to work with a smaller amount of issues. Especially if you have a workflow that uses post functions during the issue creation. This can and will add time to the response and makes it more likely to time out.

Best, Max

comments: author: Pablo Abreu
body: Thank you Max,

I tried with a smaller table and the response was the same. So I logged out and logged in again, to try the same bulk manipulation. This time, all the issues were linked to my confluence page and created in my Kanban project.

Maybe you're right, I do have a bad connexion, but not that bad... (10mo/s up / down)

Regards

P.


author: Max Foerster - K15t
body: Hi Pablo,

it's less about you. The two tools have to communicate back and forth. And this performance can, of course, be subject to fluctuations. But happy to hear that it also can work for you! :)


Tags: cloud

confluence-cloud
??????????????????????
Asked by Yasuaki Shimada:

HTML????????????????????????????????????????????????????????????????????  
???????????????????????????


Answers:
author: Rick Li
body: ?????????????????????????

???????????????????????

?????????????????????????????????????

comments: author: Yasuaki Shimada
body: [HTML Macro for Confluence Cloud](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud) {#toc-hId--1240937806}
----------------------------------------------------------------------------------------------------------------------------------------

[https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview "https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview")  
?????HTML?????????????  
????????????????????????????????????????????????????????????????????????????????????????  
??????????????????????

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/150144i9A11B15682E1D4AD/image-size/large?v=v2&px=999 "image.png")  

<br />


Tags: cloud

confluence-cloud