youngmon/atlassian-qna huggingface dataset:
bUONASERA ? POSSIBILE IMPOSTARE NEL POWER UP CALENDARIO DELLE SCAENZE RICORRENTE?
Asked by Elodie Rizzi:

aD ESEMPIO SU UNA SCHEDA INSERITA IN UNA LISTA ? POSSIBILE IMPOSTARE LA SCADENZA SUL CALENDARIO OGNI VENERD?? OPPURE OGNI 15 DEL MESE ? GRAZIE


Answers:
author: Violetta Chernobuk
body: Hi [@Elodie Rizzi](/t5/user/viewprofilepage/user-id/5059136)   

It's Violetta from Planywway:)

You can set make cards recurring on the calendar view with [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity).  
![Recurring Tasks in Trello Repeated Cards](https://files.planyway.com/assets/3.0.440/recurring-tasks-overview.png)
Alguns cart?es sumiram no trello web. Como resolver?
Asked by Patr?cia:

Desde ontem alguns cart?es das minhas colunas sumiram no trello web. Consigo v?-los apenas no app.  
Segue print:  
Na coluna: DADOS - s?o 7, vejo apenas 1. Na coluna METAS DE MAIO s?o tr?s, vejo apenas dois. Assim segue outras colunas.  
![Imagem incorporada](https://apis.mail.yahoo.com/ws/v3/mailboxes/@.id==VjN-PGdoYc9ajZ7Z0RoU-wP4eQH2ZStZyr6pBKRPWYqiWvWLctzZ7xBPmEM_ygxamLVVFAElf6zYRVNLNL-xHPEW0E06cquWKjJrjZKNQifG7d0/messages/@.id==AO-ng4hiHHKhY1FJqwkYIHboyqo/content/parts/@.id==2/thumbnail?appid=YMailNorrin&downloadWhenThumbnailFails=true&pid=2)  
Solicito ajuda com a solu??o do erro.  
Obrigada


Answers:
author: Alex W
body: Hey [@Patr?cia](/t5/user/viewprofilepage/user-id/5058924) - welcome to the Community!

It sounds like you have a filter enabled on your board! You can see this at the top right of your board, there should be a button that says 'Filter'. Next to this text is an X - if you press this, it'll cancel the filter and you'll be able to see your cards again.

comments: author: Patr?cia
body: Era exatamente isso!

Obrigada Alex!


author: Alex W
body: No worries [@Patr?cia](/t5/user/viewprofilepage/user-id/5058924)! Do you mind accepting my answer as the correct answer in case other people who stumble across this question need to know the solution to your issue?
Resolved
Asked by Hillary Albaine:

Issue resolved, thanks


Answers:
author: Andrea Crawford
body: Hi [@Hillary Albaine](/t5/user/viewprofilepage/user-id/5059116) and/or [@Jean Kuek](/t5/user/viewprofilepage/user-id/5059332) ,

Can you open your browser console and let me know if you see any javascript errors? Instructions are listed here: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

comments: author: Jean Kuek
body: Hi Andrea, yes I have got a few items highlighted as an error

\[Error\] Failed to load resource: the server responded with a status of 404 () (ldclient.min.js.map, line 0)  
\[Error\] Failed to load resource: the server responded with a status of 404 () (ldclient-common.min.js.map, line 0)  
\[Error\] Cache API operation failed: Internal error  
\[Error\] Unhandled Promise Rejection: TypeError: Internal error  
(anonymous function) (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:14735)  
a (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:13565)  
promiseReactionJob  
\[Error\] Cache API operation failed: Internal error  
\[Error\] Unhandled Promise Rejection: TypeError: Internal error  
(anonymous function) (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:14735)  
a (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:13565)  
promiseReactionJob  
\[Error\] Cache API operation failed: Internal error  
\[Error\] Unhandled Promise Rejection: TypeError: Internal error  
(anonymous function) (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:14735)  
a (ef81b94c-8498-4f12-b358-eb76a000a247.js:4:13565)  
promiseReactionJob


author: Hillary Albaine
body: Resolved


author: Andrea Crawford
body: Thank you both for helping us debug this. Our developers have identified the issue that is causing you to see "board not found" instead of the contents of your board. We have a workaround that will help you - please reach out to Trello Support at <https://trello.com/contact> so we can further assist you. [@Hillary Albaine](/t5/user/viewprofilepage/user-id/5059116) / [@Jean Kuek](/t5/user/viewprofilepage/user-id/5059332)

Andrea


author: Hillary Albaine
body: Thank you [@Andrea Crawford](/t5/user/viewprofilepage/user-id/1248191)

I filed a ticket there yesterday about this issue and haven't heard back yet. Do I need to file a new one? Thanks!


author: Andrea Crawford
body: I found your ticket - responding.


author: Jean Kuek
body: Hi [@Andrea Crawford](/t5/user/viewprofilepage/user-id/1248191) , I've also filled a ticket today. let me know what's next. Cheers


author: Jean Kuek
body: I have the exact same issue! Would really want to know how to fix this!


author: Hillary Albaine
body: Resolved


author: Hillary Albaine
body: Just adding, that I can see this board listed on my home page. I just can't actually open it.


Tags: access
I havent signed into my trello in a month or so. When I signed back in all of my boards are gone.
Asked by tgsher9329:

I haven't logged into trello in a little while, and when I signed back in, it was like it kept trying to get me to make a new account saying my email didn't have an account. When I finally got signed back in after changing my password and what not, all of my boards and work are gone. I have emails when I first made the account in 2/17/2021 that were the emails meant to verify my email for the account. I checked for this when trying to log in to make sure I was using the correct email. I was, and when I signed in, everything is gone.


Answers:
author: BackupLABS
body: Do you have a backup of the Trello boards? Just restore those for now, but ask Trello why they have deleted your data.

comments: author: tgsher9329
body: Im not sure if I have a backup or not I'll have to look into it, thank you.


author: tgsher9329
body: where do I find a support email or some way to contact them? the support links and everything are just a big circle with no way to actually contact anyone


author: BackupLABS
body: Go to <https://trello.com/contact>


author: tgsher9329
body: yeah thats the circle im talking about, when i click account issues it just has links to the community like this and to see the documentation which didnt help any either


author: tgsher9329
body: i appreciate you trying to help though.


author: Alex W
body: [@tgsher9329](/t5/user/viewprofilepage/user-id/5058825) - if you click 'Trouble logging in' after selecting **Account issues**, you'll be allowed to raise a ticket. This is a log in issue, so we're limited in the support we can provide over the Community.


author: tgsher9329
body: thats what i originally tried to do, but when you select account issues, it doesnt have another drop down menu. the only other things that come up is a button for explore community and documentation


author: Alex W
body: [@tgsher9329](/t5/user/viewprofilepage/user-id/5058825) - thanks for letting me know! I've raised this as a bug for our team to look into immediately. In the meantime, I am raising a ticket on your behalf. This ticket is TRELLO-135779 - you'll receive an email confirming this ticket being created and will receive any responses to it via email.


author: tgsher9329
body: that is amazing thank you so much
Why does Butler remove my due date instead of just marking as complete?
Asked by Ian Warn:

I have a Butler automation button that includes the first step as "Mark due date complete", however when it triggers, the due date is removed! I need to refer to the due date later, so I have no idea why it gets removed.

I can complete the due date manually, and it remains visible (but completed):

![2022-10-20 12_22_48-MobileApp activation code emails on Tasks - In Progress _ Trello.png](/t5/image/serverpage/image-id/221737i986E955E260BF611/image-size/large?v=v2&px=999 "2022-10-20 12_22_48-MobileApp activation code emails on Tasks - In Progress _ Trello.png")


Answers:
author: Brittany Joiner
body: [@Ian Warn](/t5/user/viewprofilepage/user-id/5058799) welcoem to the community! can you show a screenshot of the rule that is doing that? Marking due date as complete should be checking the due date, not removing it, so there might be some other automation somewhere that is removing a due cate. Check the "enabled" option on the filter in all your automation sections (Rules, Due Dates, Calendar, etc.) and make sure there are no rules that are "removing due date".

comments: author: Ian Warn
body: Thanks [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) - the rule is on a button. When I add the rule, the due date is removed. If I remove this rule, the due date stays as it was. There is one other rule that completes the due date (for cards that are manually moved to the same list). Perhaps it's only disappearing for due dates that are already completed, and trying to complete it twice?

![2022-10-21 Trello due date rule.png](https://community.atlassian.com/t5/image/serverpage/image-id/221890i8416700A423B5A9D/image-size/large?v=v2&px=999 "2022-10-21 Trello due date rule.png")


author: Brittany Joiner
body: [@Ian Warn](/t5/user/viewprofilepage/user-id/5058799) hmm, that's an interesting guess, but i don't think it would do that because removing and clearing the due due is a separate action. I have something similar in my boards where i have a button for completing a task, and some automation for marking due date complete when a card moves into a list. So i don't think you're actually doing anything wrong here.

Can you record a screen share of the behavior where it actually removes the due date? And then can you send a screenshot of the "activity" section of that same card?


Tags: automation

butler
Attachment Download Location
Asked by Joshua Hyman:

Can anyone advise on how I can choose where the download location for attachments on cards? This used to be a feature on trello but now has disappeared? It just auto downloads to my downloads folder on my Mac.


Answers:
author: Adam Cao
body: Trello doesn't let you do that anymore because they changed how they serve their attachment files from S3.

There is a Power-Up called [External Share](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd) that enables this feature again.
How do I find where to view the calendar on the app. Calendar power up is enabled.
Asked by Deb Kastelic:

I am a new user and love using the Trello app on my iPad. I am currently using Trello free version.


Answers:
author: Violetta Chernobuk
body: Hi [@Deb Kastelic](/t5/user/viewprofilepage/user-id/5058707)   

It's Violetta from Planyway:)

You can download Planyway app for iOS which is free and provides with the calendar views of your Trello boards.

comments: author: Deb Kastelic
body: Thank you so much!


author: Brittany Joiner
body: [@Deb Kastelic](/t5/user/viewprofilepage/user-id/5058707) welcome to the community! you can't access (most) power-ups from the Trello app unfortunately. But if the calendar view is critical to you, then you will get the Trello Views included in the premium plan and can select the calendar view options to view your boards in a calendar or timeline (date + another dimension, like the list they're in or what members they're assigned to) and switch to that view on the iPad!
Permissions to boards
Asked by Henk BROUWER:

Hi there,

For my clients i create a workspace and a workspace has several boards. Only 1 off these boards i share with clients.

Last week i added 2 clients to a board in there workspace only to 1 board. I got an request to add them to the workspace witch i normaly dont get.

Today i added a client to that a new board in a different workspace. Direct after that i receive an email from trello that this person is requesting acces to my other clients boards. HOW IS THIS POSSIBLE.

Can they see my other boards, i never gave them permission.

Anyone has an answer for me please


Answers:
author: Brittany Joiner
body: [@Henk BROUWER](/t5/user/viewprofilepage/user-id/5058649) if they're asking for permission then they cannot see the boards, so you don't have to worry about anyone seeing content they haven't been invited to. Could it be possible that you accidentally sent them a link to the other board, instead of the one you invited them to? I'm not sure there would be a way that they could find a board that they were not invited to unless it's in the same workspace OR they were sent a direct link to it.

comments: author: Henk BROUWER
body: Hi Brittany,

Thanks for your explanation, i thought the same. This board is in a complete other workspace.

I invite people when I am in that board, and got then a request to join that other board, maybe he could not enter but he saw that board and maybe more.

I added myself with a different email to a board and I direct able to see the complete workspace, also that is not good.

Henk


author: Brittany Joiner
body: [@Henk BROUWER](/t5/user/viewprofilepage/user-id/5058649) what are the boards permission settings? Can you send a screenshot of the board near the title, like this?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/222007iE454CEE9B71990F4/image-size/large?v=v2&px=999 "image.png")


author: Henk BROUWER
body: ![Screenshot 2022-10-24 114320.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/222167i708AC3C94C919097/image-size/large?v=v2&px=999 "Screenshot 2022-10-24 114320.jpg")![SharedScreenshotcvg.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/222168i2D76C97A24055957/image-size/large?v=v2&px=999 "SharedScreenshotcvg.jpg")


author: Henk BROUWER
body: I invited these people all the same way to this board. this firts one asked permission to a completly other workspace the 2 others asked permission to the workspace


author: Brittany Joiner
body: [@Henk BROUWER](/t5/user/viewprofilepage/user-id/5058649) strange. if you want, you can try to send me an invite and ill see what it goes to for me! my username is britt_joiner

And just to be clear - are you sending invites by using the share button inside that board? Are you adding usernames or emails? Or are you generating a link and then sending that link to them?
Google Chat Power-up
Asked by Lei:

Hello, I am trying to authorize Trello with my Google chat by following this link:

<https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/>

but I can't mention or add the Trello bot. Anyone can help?


Answers:
author: Vronik
body: Look at this:

<https://www.iorad.com/player/2099490/Trello---How-to-enable-the-Google-Chat-power-up#trysteps-1>


Tags: google-hangouts
??????????? ?????
Asked by ???????? ????????:

??? ???????? ????? ? ?????? ? ????? ???????? (??. ????????)![???????? 20-10-2022 090948.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/221673iAA61F27214E7BE3D/image-size/large?v=v2&px=999 "???????? 20-10-2022 090948.jpg")


Answers:
author: Rafael Dill
body: Hi there, welcome to the community! I'm happy to clarify that for you. Boards that are located on the left side of your screen are highlighted (starred). To do that, just open your board and click on the star located right at the name of your board.  

We have a page that covers this in detail here - <https://support.atlassian.com/trello/docs/starring-a-board/>  

If you have any additional queries, please let us know!
Multi-board guest
Asked by CANAMETAL S?curit?:

I'm a project manager for a company and I have a few questions about multi-board guest.  
To put it into context, I have currently invited 12 collaborators, as observers, to a premium "Security follow-up" board (in the "CANAMETAL" workspace) and I wish to add them, as members, on another premium board "SST action follow-up" (in the same "CANAMETAL" workspace).  
This makes them multi-board guest, so we have to buy premium licenses for each collaborators.  
**With their premium licenses, the fact that they are observers in the "Safety follow-up" premium board and members in the "Security action follow-up" premium board, will not generate additional cost to their already paid premium licenses?**  
Additional question:  
The Human Ressources department of our company, wants to use Trello to follow the progress of their projects: creation of an "HR" workspace where they want to create several boards (2 or maybe 3)
**Will the HR Director be able, with her premium account, to be a member of two workspaces?** The CANAMETAL workspace (as a member) and the HR workspace (as an administrator).


Answers:
author: Rafael Dill
body: Hi there, welcome to the community, and thanks for writing to us!  

Good questions there, I'm happy to clarify them for you. First of all, it's important we remember that when you upgrade a Workspace to Premium, the upgrade is made on the Workspace and not the account itself. For example: If you are a member of a Premium Workspace, you can use Premium features there. If you are a member of a Free WS, you can only use Free features.  

With that said, answering your first question: Once a member is on 2 boards in the **same Workspace** , it starts to count as a Multi-board member (only for paid plans), so it does not make any difference if the user is on 2, 3, or 5 boards on that Workspace, he's going to use one billed seat and that's it. So no additional costs if you put the same member on several boards. If it's on more than 1, it's a [Multi-board](https://support.atlassian.com/trello/docs/multi-board-guests/), and the cost would be the same.  

Answering the second question: Yes, the HR Director can be able to be in 2 Workspaces at the same time. And that enters my intro: He/She will be able to use the features that the Workspace has.   

Please let me know if there are any additional queries, ok?

comments: author: Russell Harland
body: <https://community.atlassian.com/t5/Trello-questions/Removing-Financial-Guest-from-Boards/qaq-p/2313839>

Are you able to look at this question as well please.
No me deja crear los 10 tableros gratis
Asked by Martin Bigot:

Deber?a tener 10 tableros disponibles en mi cuenta gratis, tengo 9 y no me deja crear el d?cimo. Me dice 0 tableros restantes. Agradezco si me pueden solucionar esto.


Answers:
author: Rafael Dill
body: Hi Martin, welcome to the community! Seems like there's a private board that you cannot see it. Can you please submit a ticket with us with the name of your Workspace? With that, we can take a closer look and better help you on that case.  

You can raise it here - <https://trello.com/contact#/>

comments: author: Martin Bigot
body: Grupo Bac


author: Rafael Dill
body: Hi Martin, thanks for that. I took a look at your Workspace and yes, there are 10 boards opened. Have you already used the Premium 15-day trial? If not, you can upgrade your account to gain Premium features, allowing you to take control of any boards on that Workspace. If you already had used it, please submit a ticket with us so we can provide a better alternative, ok?
Can't delete duplicate automation
Asked by Maegan Curtis:

I created a few simple automations to help our team with the day-to-day actions on Trello, but now I have a duplicate button that is broken/won't work and I can't find a way to delete it from our cards. I attached a screen clip showing the automation buttons as they appear on the cards, and a clip showing the the full list in the automations menu. The "Sent to Coval" button is the duplicate that I am trying to delete.

Does anyone have a solution for this![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/221628i63F5BA11948D291A/image-size/large?v=v2&px=999 "Capture.JPG")![Capture2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/221629iF5DC13942F0B830F/image-size/large?v=v2&px=999 "Capture2.JPG")


Answers:
author: Alex W
body: Hey [@Maegan Curtis](/t5/user/viewprofilepage/user-id/5058294) - welcome to the Community!

Looks like something weird is going on here. I've raised a ticket with Trello Support for our team to investigate this. This ticket is TRELLO-135785

comments: author: SC
body: Are there any updates?


author: Rebeca Cavalcante
body: same problem here, idk what to do


author: Alex W
body: [@Rebeca Cavalcante](/t5/user/viewprofilepage/user-id/5271539) + [@SC](/t5/user/viewprofilepage/user-id/5094966) - I can't share what occurred with the investigation we did with [@Maegan Curtis](/t5/user/viewprofilepage/user-id/5058294) on this issue as this is private info. If you're running into issues, please raise a ticket at <https://trello.com/contact>

When you raise a ticket, make sure you set the following fields correctly:

* **What can we help you with?** to 'Using Trello'
* **Pick a topic** to 'Report a bug'

comments: author: Alex W
body: Also, when you raise a ticket, please link to this Community article and we'll be able to reference the work we did on [@Maegan Curtis](/t5/user/viewprofilepage/user-id/5058294)'s ticket.


Tags: automation
How to correctly set filename (not name) of card attachments via the Trello REST API
Asked by Celine Hernia:

I have a function/method that creates a new attachment, particularly a text file, to a card. It successfully attaches the file to the card but when downloaded locally, the filename is always set to "Upload", not the actual filename "\*.txt". Here's my function:

def create_attachment_on_card(self, card_id, filename):  
"""  
creates a file attachment on a card  
"""  
url = f"<https://api.trello.com/1/cards/{card_id}/attachments>"  

with open(f'dataset/{filename}.txt', 'rb') as file:  
content = file.read()  

query = {  
'key': self.key,  
'token': self.token,  
'name': f'{filename}.txt',  
'file': content,  
'mimeType': 'text/plain'  
}  

response = requests.request(  
"POST",  
url,  
headers=self.std_headers,  
params=query  
)  
return response.status_code

I would greatly appreciate any input on this. Thank you!


Answers:
author: Adam Cao
body: I would recommend setting the filename field in your multipart/form-data payload that you send to Trello when you upload the attachment (i.e. your other function).

See <https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Disposition>


Tags: api

attachment