youngmon/atlassian-qna huggingface dataset:
Addons for links and mapping in confluence
Asked by Celik Vedat:

Hi everyone,

do you have any recommenditions for addons or plugins in confluence wich allows to create links between contents? For example creating links in process diagrams to responsibilities. I know that confluence is able to do this, but in my opinion it is not handled well. It would be nice, to have the possibility to create link variables, so you can define a value anywhere and link it to the sites you need. If an resp. changes for example, you only have to change the value once.

Apreciate your answers :)

Vedat


Answers:
author: Nic Brough -Adaptavist-
body: I think you need to explain what is wrong with the existing functions that Confluence has for links.

Then what "link variable" means, although, my instinct on what you want there is "create a user macro".
How can i get my outlook mails into confluence ?
Asked by Anoop Joseph:

I want to use confluence as my single point of all application, so i need to get the outlook mails onto confluence , and not using outlook directly for mails.

So what will be the solution to get all respective mails and calendars and all mailing features in confluence.

Thanks

AJ


Answers:
author: Shannon S
body: Hi AJ,

Although you will find that Confluence works more as a wiki and less as an email client, you can choose to archive mail using some add-ons within Confluence. Have a look at [How do I get email into Confluence](https://confluence.atlassian.com/confkb/how-do-i-get-email-into-confluence-180294236.html) for information about those add-ons.

For Calendars, you could install **Team Calendars** and begin using this, but keep in mind it doesn't have a lot of the features you might be used to with Outlook Calendars, such as invitations, etc. For that you may need to subscribe to your calendars using an .ics file.

In terms of sending emails using Confluence, the most you will be able to do is send specific pages to users by sharing with them, or having them subscribe to a space or page and receive updates. As I mentioned, Confluence is not an email application, so you won't be able to write emails in it the way you would with Outlook.

I hope this helps, but do let us know if you have any questions.

Kind regards,

Shannon


Tags: questions-for-confluence
How do I opt out if I don't like the new layout?
Asked by Bettina F?rster:

The old theme was better.


Answers:
author: Shannon S
body: Hi Bettina,

I assume you're referring to the new Confluence look in Cloud instances? This is the new look overall and it is not possible to opt out of.

My recommendation is to click your avatar in the bottom left-hand corner and select the Give Feedback option there about any particular feature you don't like.

If you need any help navigating the new look please let us know and I'll be happy to help you with that.

Kind regards,

Shannon

comments: author: Brenda Gilsrud
body: Hi Shannon,

I iust got the updated view for Jira at my work...looks nice...but wondering if we can get that search bar back up at the top, right-hand side?

The new layout makes an extra click to find my project. I usually know the project # and type that in the search bar -- it was super easy before....now, not so much..... Thanks for checking into it!


author: Shannon S
body: Hi Brenda,

Unfortunately it's not possible to move that, but there's a quick search available by typing a forward slash: **/**

You can then begin typing your search query.

Can you try that and let me know how it works out for you?

Please also feel free to submit feedback about the new look via the **Give Feedback** item in the sidebar. It will go straight to our New Look team.

Regards,

Shannon


author: Brenda Gilsrud
body: Hey, that's a cool trick! Thanks!!


author: Shannon S
body: You're welcome Brenda! There are a lot of other new shortcuts so if you click on the question mark in the bottom-left you can review other new **Keyboard Shortcuts** that will help speed up your workflow. :)

![Screen Shot 2017-12-15 at 10.25.16 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/11064iD607560B6DE3A1EE/image-dimensions/225x311?v=v2 "Screen Shot 2017-12-15 at 10.25.16 AM.png")

Let me know if you have any questions about any of them.

Regards,

Shannon


author: Brenda Gilsrud
body: Great!! (I am not a programmer so I would know of these things) Thanks!!


author: Shannon S
body: Hi Brenda,

No worries! Actually 'gg' was the previous shortcut, but now all that feature does is help you find menu items (also maybe that's useful for you to know?)

I found out about the / from the same menu.

Take care!

Shannon
After Changing the context path in JIRA I cannot login in Confluence
Asked by J?rg M?ller:

Hi,

after changing the context path in JIRA (see: <https://confluence.atlassian.com/jirakb/how-to-change-the-jira-application-context-path-225119408.html>) due to some issues with Cookie Management (users had to re-Login each time opening an issue in JIRA) I am not able to Login to our confluence Installation on the same Server.

I want to change the context path in Confluence too and edited already the server.xml and the confluence.cfg.xml as in <https://confluence.atlassian.com/confkb/how-to-change-the-confluence-context-path-707985922.html>

Now I am able to open the Login prompt in confuence, but no user with Password is working. We use the user Management from JIRA for Confluence, and I think this is the Problem... the Applictaion link in JIRA is already updated and working, but the same is to be done for Confluence...

Any ideas?


Answers:
author: Nic Brough -Adaptavist-
body: This sounds like you have set your Confluence to use Jira for its user management. When you do that, you need to give Confluence the base url of the Jira, which will include the context path.

Try editing the user directory.


author: J?rg M?ller
body: Hi again,

I changed the context-oath from JIRA to the Default (without /jira) and I was able to Login to Confluence again... I will try just to Change the context path of Confluence to avoid the user Management issue... so far in the first test the Cookie-issue seem to be solved...

Maybe in this Environment it is enough to Change one context-path and this should NOT be the application Hosting the user Management...

Thx.


Tags: jira
Can't restore a dumped database
Asked by Nicolas:

Hi!

I backup the Confluence database by shuting down confluence, then running :

```
mysqldump -hconfluence -uvbackup -ppassword confluence > /tmp/confluence_datas/confluence.sql
```

It's a Confluence 5.10.6 installed on a Xubuntu running with MySQL 5.5.31.

When trying to restore the backup, I install a fresh confluence. I shut it down, and I tried two things :

- to restore the database without deleting the existing one with

```
mysql -u root -p confluence < /tmp/confluence_datas/confluence.sql
```

This one is failing with the following error :
> ERROR 1005 (HY000) at line 1184: Can't create table 'confluence.A0_950DC3_TC_SUBCALS' (errno: 150)

- to erase the confluence existing database and run the backup script. It works, but when I start confluence service, the homepage displays an error message :
> This installation of Confluence has failed one or more bootstrap configuration checks. Please check the logs for details. Exception :
>
> ```
> Detected tables with non-default character encoding.
> ```

Any idea how I can get Confluence to work with my dump ?

Thank you!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Nicolas](/t5/user/viewprofilepage/user-id/772819) ,

please take a look to the following link <https://stackoverflow.com/questions/11045279/error-1005-hy000-cant-create-table-errno-150>

Fabio


Tags: database

mysql

restore
Fresh confluence install failing to add new page
Asked by rhenusone:

When i try to create a new page on a fresh confluence install. I keep getting the following error and the page keeps showing the loading indicator.

"This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin." How can i debug this issue and find out whats going wrong. Only issue i see in the chrome debug tool is that the path /heartbeat returns an 404 error. But i don't thinks this is causing the issue.


Answers:
author: Nic Brough -Adaptavist-
body: This is often a problem with Synchony. Test this first - go to Admin -\> Collaborative Editing, and turn it off. Try the page create again. If you can now create and edit the page, you know it's synchrony.

The 404 also suggests it is not running, or working. But do the test and then have a look at the synchrony logs if it is that
How to add page id and creator to PDF footer?
Asked by Martin James:

Hi guys I was wondering if there is a solution to adding the PageID and creator to the PDF footer whenever someone exports a page?


Answers:
author: Vero Rivas
body: Hi [@mybucket2018](/t5/user/viewprofilepage/user-id/684169)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

<https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html>

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

Cheers
How do I add a google drive macro to a confluence page
Asked by Lisa Curnow:

I have followed the instructions on this page: [https://confluence.atlassian.com/confcloud/google-drive-macros-737182322.html](https://confluence.atlassian.com/confcloud/google-drive-macros-737182322.html?)

to add a google sheet into a confluence page.

When I add, all I get is an image. I am unable to click through to the google sheet

Ideally I want to embed the google sheet into the confluence page if possible

The instructions mention:

|---------------------------------------|-----|
| **Show link to open in Google Drive** | yes |

But I don't see that option on the macro page

Is anyone able to help?

Thanks

Lisa


Answers:
author: Lisa Curnow
body: Hi Shannon

Yes, that is what I have been doing, Pasting the link to the google drive in the 'Widget Connector' Macro in the field Web Site's Widget URL \*

Then publish and all I get is 2 cogs icon with docs.google.com

Cheers

Lisa

comments: author: Lisa Curnow
body: Hi Shannon

Yes, that is what I have been doing, Pasting the link to the google drive in the 'Widget Connector' Macro in the field Web Site's Widget URL

Then publish and all I get is 2 cogs icon with docs.google.com

Cheers

Lisa


author: Shannon S
body: Lisa,

Are you on Cloud? The documentation you sent was for Cloud so I want to be sure.

I tested this on my current Cloud instance with a Sheets document and it did ask me to login but other than that, the spreadsheet displayed.

Could you also show us what you're seeing with the 2 gears image?

Kind regards,

Shannon


author: Deepak Valagam
body: Hi,

I am having the same issue. I see only the gears but not the sheet itself.

![](blob:https://community.atlassian.com/ab60fe5c-6020-4cdb-9023-43a1942e6548)


author: Shannon S
body: Hi Deepak,

Your screenshot didn't attach. Could you try to send it again?

Can you also confirm which add-on you're using? The original one doesn't seem to be offered anymore on Marketplace so I want to be sure.

Lastly, can you confirm if you're the author of the document you're trying to embed?

Shannon


author: Lisa Curnow
body: Hi Deepak \& Shannon,

I found out the issue was due to the Google sheet I was trying to embed was a locked document.

It worked fine with a document that was available for all to see

Cheers,

Lisa


author: Shannon S
body: Hi Lisa,

If you just paste the link to the sheet in Google Drive in the editor, then it will embed a window in Confluence that displays the sheet, along with a button automatically in the top-right corner to open in Google Drive.

Can you give that a try and let me know how it goes?

Kind regards,

Shannon
JIRA tickets wont be load on Confluence
Asked by Arima, Hiroaki/uma:

- JIRA ticket info wont be loaded on Confl.

<https://cl.ly/nstC>

- Some contents are mixed with https \& http

<https://cl.ly/nspb>

I think its because of mixed-contents not being shown like that.

please help me how to fix or who should i ask about it to fix?

thank you so much.


Answers:
author: Boris Berenberg - Atlas Authority
body: It looks like the content is correct? Though I don't speak Japanese. @\[deleted\] maybe you can help here?

comments: author: Arima, Hiroaki/uma
body: Boris

Yes the content is correct, ticket is exist on our JIRA.

and i could see it on preview mode!

thank you.


author: Arima, Hiroaki/uma
body: [@Boris Berenberg - Atlas Authority](/t5/user/viewprofilepage/user-id/744528)

Hi

could you check this issue to fix?


author: Arima, Hiroaki/uma
body: [@Boris Berenberg - Atlas Authority](/t5/user/viewprofilepage/user-id/744528)

I checked 2 minutes ago and found its fixed!

thank you for your help!


Tags: jira-core
How can I use the page include macro on a Jira Service Desk knowledge base?
Asked by Michela Baca:

I am setting up a Service Desk knowledge base that points to a Space on our confluence site. We have restricted the number of confluence licenses but have a larger JIRA user base. I set the permissions up to allow active users to see the Confluence KB.

I created a page and used the page include macro to pull in content to the knowledge base space but the page is not displaying. How can I adjust the permissions without enabling anonymous access?


Answers:
author: Michela Baca
body: The page is in a different space. I am trying to build a curated Knowledgebase for active Jira users who don't have a Confluence license. I don't want to have to manage duplicate pages in two difference spaces if I can avoid it.

Thanks for any advice you can provide.

Michela

comments: author: Shannon S
body: Michela,

I agree that it is best practice to not have duplicate information in Confluence. However, users are only able to view content they have permission to see.

If the page is on a space which is restricted to Confluence users, then Jira users without Confluence licenses will not be able to view it. It would either need to be a part of your knowledge base space, or the page will need to be accessible to anonymous users.

I hope this helps, but do let me know if you'd like any further details on any of the above.

Kind regards,

Shannon


author: Shannon S
body: Hi Michela,

Where is the page include macro pulling content from? Is it from another space or the same space? Users will need to have view permissions on the page that is being included in order to view it:

Per [Include Page Macro](https://confluence.atlassian.com/confcloud/include-page-macro-724765214.html):
> To display a page's contents, you need 'View' permission for that page. Similarly, people who view the page will need 'View' permissions for the embedded page as well as the page into which it is embedded. See [space permissions](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html) or contact your Confluence space administrator for more information.

Kind regards,

Shannon

comments: author: Michela Baca
body: Thanks Shannon,

I am trying to figure out what the correct permissions would be for the embedded page so that my Service Desk users can access it without having a Confluence permission. I have set up the Service Desk knowledge base to cater to this group of Jira users. Can you provide some suggestions on how that might work?

Thank you

Michela


author: Shannon S
body: Michela,

Is the page you're embedding in the same space you set up as a Knowledge Base in Service Desk, or is it in a different space?

Shannon


Tags: jira-service-desk
How do I set Confluence server logging level to Debug?
Asked by petritis:

How do I set Confluence server logging level to Debug?

I cannot find a place to configure it.

My server is not starting up correctly, it shows 2 SEVERE errors and I don't know why.

They don't give me much information, so I am hoping Debug level logging will point to the problem.

FYI the errors are:

22-Nov-2017 13:59:01.937 SEVERE \[localhost-startStop-1\] org.apache.catalina.core.StandardContext.startInternal One or more Filters failed to start. Full details will be found in the appropriate container log file  
22-Nov-2017 13:59:01.939 SEVERE \[localhost-startStop-1\] org.apache.catalina.core.StandardContext.startInternal Context \[/confluence\] startup failed due to previous errors


Answers:
author: Alexey Matveev
body: Hello,

Kindly read the article

<https://confluence.atlassian.com/doc/configuring-logging-181535215.html>

comments: author: petritis
body: Thanks
How do I resolve this issue 'An internal error occured when trying to change your password'?
Asked by SysAdmin:

Although, I realize there's already posts about this - I don't see any definitive resolution to this within the 'Bug' logs. Can you assist me in resolving an issue in which one of my users cannot reset their password with the error 'An internal error occured when trying to change your password.'

Thank you


Answers:
author: SysAdmin
body: Issue resolved - users managed through JIRA.
Product management tools for Jira
Asked by Camilla Smillie:

Hi,

I'm a product owner, and my question's about product management tooling and workflow.

I am exploring tools to use to manage my workflow before stories are ready to bring into jira and be worked on by the team. So management of customer insight, discovery, validating ideas, as well as a simple place for stakeholders to view what my team is doing on a feature level, rather than a list of fine grained user stories in Jira.

Are there any jira plugins for Product Managers that do this sort of thing? Have you had experience using them? As a comparison I'm evaluating productboard.com at the moment, and I like its functionality, but would like to see if there's something I can plugin to Jira more easily.

All thoughts welcome !

Camilla.


Answers:
author: Natalia Li
body: soon there will be even a better thing - Atlassian product for Product Managers. Jira Product Discovery


Tags: product-management
Confluence audit report
Asked by vivuu:

We need to provide a audit report to the mangement on who has accessed the Atlassian tools - Confluence in the last 30 days ?

<br />

<br />


Answers:
author: vivuu
body: Can we get this done by using DB query ?

We are using MSSQl and Can you share us the query to achieve that.

Confluence_DB

Confluence version - 5.10.0

comments: author: Nic Brough -Adaptavist-
body: This data is not held in the database. Please have a look at the link Ann gave you.


author: AnnWorley
body: Confluence doesn't have any reporting built in that would provide historical access information. If you have a proxy in front of Confluence, the proxy logs may have recorded access history.

Going forward, you could use user access logging to see which users accessed which URLs over a period of time. Please see: [How do I get more statistics from Confluence?](https://confluence.atlassian.com/confkb/how-do-i-get-more-statistics-from-confluence-154239308.html):
> Confluence has a built-in access logging mechanism, which shows who has logged in and the URL invoked. To enable it, you need to modify a couple of configuration files and restart Confluence. The traditionally generated access log can then be analysed by one of the available access log analyser tools such as Webalizer, Google Analytics or AwStats which can generate useful statistics.

The page linked above also has some SQL queries and recommendations for plugins that could be useful.

comments: author: vivuu
body: Can we get this done by using DB query ?

We are using MSSQl and Can you share us the query to achieve that.

Confluence_DB
I m getting russian or cyrillic language in the header why
Asked by Roy Ramberg:

![ewave_confluence.PNG](/t5/image/serverpage/image-id/9878i31BEA922032F13D6/image-size/large?v=v2&px=999 "ewave_confluence.PNG")

We have a norwegian site and this is the second or third time I for some unknown reason experience russian (or cyrillic) in the header of the confluence window


Answers:
author: AnnWorley
body: That yellow banner is displayed to admins. The language issue is a known bug: [Unable to change the language for administrative access banner](https://jira.atlassian.com/browse/CONFSERVER-53037)

As mentioned in the [Atlassian Bug Fixing Policy](https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html):
> Developers responsible for fixing bugs also monitor comments on existing and new bugs, so you can comment to provide feedback if you need to.

Please comment and vote on the bug report to provide more feedback.
Language Settings
Asked by Lam Chris Pham:

Hi fellows,

I cannot make English the standard language in my confluence.

In the settings page I clearly selected English.

My browser is set to German, but I would like to have confluence in English for everybody.

Can somebody please help me?

Best regards

Lam Chris Pham


Answers:
author: Bruno Miretti
body: Yes + the one you have from the profile (click on your avatar and select Settings):

![profilesettings.png](https://community.atlassian.com/t5/image/serverpage/image-id/9931i79BFA2DD53C97E43/image-dimensions/330x300?v=v2 "profilesettings.png")


author: Lam Chris Pham
body: Do you mean this setting?

I tried with this, it doesnt work.

![Bildschirmfoto 2017-11-23 um 11.22.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/9930iFB62B608E9953E2E/image-size/large?v=v2&px=999 "Bildschirmfoto 2017-11-23 um 11.22.06.png")


author: Bruno Miretti
body: I tried with Chrome, installed in french and when I'm not logged in, I've got the interface in french. When I'm logged in I've got the interface in english because I've set the language parameters to english, the global one and the one from my profile.

Did you check these parameters?


author: Lam Chris Pham
body: Hi,

I managed to switch the language through my chrome browser settings.

Is it possible without changing browser language settings?

BG,

Lam


author: Bruno Miretti
body: Hi,

did you check:

1 - the Global default language is set to English ?

2 - the Settings from the user's profile is also defined in English ?

Best regards

Bruno
How to synchronize two columns with respect to same headings?
Asked by Mika Huttunen:

I have two column help page, other with text and other with illustrating pictures. The text and the pictures connected together have the same heading. Is it possible to have these two same headings synchronized so that when you reach the heading X with the text, the pictures below the same heading X are synchronized to the same level vertically?


Answers:
author: Thomas Schlegel
body: Hi Mika,

I would do that with a new section for every heading.

Every section has in its left column the heading and the text, in the right column you should place the pictures for that subject.

With different sections on your page, you can assure that the picture in the right column of your section is on the same vertical level as your text.

comments: author: Mika Huttunen
body: Hi Thomas,  

Thank you!   

I probably was doing something too complicated from the beginning!  

Best Wishes,  

Mika


author: Thomas Schlegel
body: You're welcome [@Mika Huttunen](/t5/user/viewprofilepage/user-id/1165740).

If you think your question is answered, please mark it with the checked marker. With such a marker, other users may find answered questions more easy.

Thank you.


author: Mika Huttunen
body: Hi Thomas!  

I'm sorry for that I did not mark it in the first place.  

Now it is done!