youngmon/atlassian-qna huggingface dataset:
Postgres 9.3 with JIRA and Confluence
Asked by Eddie Connatser:

According to the Atlassian Supported Platforms, the following Confluence and JIRA versions have the corresponding Postgres support:  
Confluence 5.2 - Postgres 9.0  
Confluence 5.4 - Postgres 9.2  
Confluence 5.5 - Postgres 9.3  
Jira 6.0 and beyond - Postgres 9.0  
QUESTION:

We are running JIRA 6.0.6, but even the latest version of JIRA doesn't seem to support anything over Postgres 9.0. Has anyone tried Postgres 9.3 with JIRA and verified it works fine?

We are also running Confluence 5.2.3 and would like to use Postgres 9.3. Could we use Postgres 9.3 without upgrading?

Thanks in advance everyone,  
Eddie


Answers:
author: FelipeA
body: Hi Eddie,

We have an improvement request for JIRA to support Postgres 9.3: [JRA-35564](https://jira.atlassian.com/browse/JRA-35564).

The fact of Postgres 9.3 not being listed on the supported platforms, doesn't mean it won't work with JIRA, it's just hasn't been validated on our side. However if you face any problems and open a support case, the support engineer might request you to rollback to a supported version of Postgres in order to debug the issue.

Best regards,

Felipe Alencastro

comments: author: Eddie Connatser
body: Thank you Felipe! That is what I thought


Tags: jira
Recommended notifications email: disable the avatar pictures
Asked by Consu:

In the Recommended notification emails the avatar of the users are sent as attachements. Is it possible to prevent the pictures to be attached to the emails, given that they are not showing on the email body?

![](../../upfiles/Gmail.jpeg)


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Consu,

You may find the *share-page-3.1.5.jar* file under \<Confluence_install_folder\>*/confluence/WEB-INF/atlassian-bundled-plugins* after exploding its contents you can find into the *templates/sharepage*the files for this template.

More information about this matter can be reviewed in [this page](https://confluence.atlassian.com/display/DOC/Customising+the+eMail+Templates) and its related contents.


author: Consu
body: thanks :)


Tags: confluence-administration
When will Widget Connector be compatible with Confluence 5.5.2?
Asked by SuchiG:

We're hoping to upgrade to Confluence 5.5.2, but we're waiting for Widget Connector to be compatible as well. I couldn't figure out where I could ask this, so posting here. Please let me know if there's a more appropriate place to post this question.


Answers:
author: Rodrigo Girardi Adami
body: Hi Suchi,

I couldn't see any release date in the plugin roadmap page.

Since the plugin is stated in the new confluence 5.5 documentation, I believe the plugin is compatible with the new version, but wasn't updated yet in the market place.

I recommend to upgrade confluence on a staging instance and test the plugin there :)

Cheers,

Rodrigo

comments: author: Rodrigo Girardi Adami
body: Hi Suchi,

Do my answer helped you? if yes, feel free to check it as answered :)

Cheers!


Tags: confluence-administration

widget-connector
Is there any way to distinguish the difference between personal space and site space?
Asked by akiko_pusu:

Im my site, some users created their own spaces following site space creation steps. (Similar [this question.](../211822/personal-space-creation-process-creates-site-space-instead-of-personal-space))

In such cases, not only space creators themselvs, but also visitors confuse personal spaces with site spaces.

Especially, when space owner use documentation theme, it is pretty difficult to know which type of the space.

Is there any good way to distinguish the difference between personal space and site space?


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: If you hover your cursor over a page link and look at the URL, you'll see that Confluence URLs follow this format: [](http://host.domain.com/display/Space_key/Page_name)<http://host.domain.com/display/Space_key/Page_name>

If the "Space_Key" portion of the URL contains a tilde (\~) character, the page comes from a user's personal space.

comments: author: akiko_pusu
body: Hi, Dave. Thank you so much for your answer.  
Following your advice, I could find which kind of space.

By the way, we use Confluence with non-ascii character (e.g. Japanese), and most of the pages are linked with this rule: [](http://host.domain.com/pages/viewpage.action?pageId=xxxxxx)<http://host.domain.com/pages/viewpage.action?pageId=>nnnnnn.....

So we can hardly to know wich kind of space the target page is located.


Tags: personal-space
Strange ? character in Confluence Editor - no URL rewriting
Asked by Benn Ingersoll:

When editing certain pages or macros on a page in Confluence, we semi-regularly are presented with a strange ? character on the page.

A really easy way to reproduce this is:

1. Add an Expand macro to the page.
2. Add an empty table inside of the Expand macro.
3. Edit the Expand macro - change its Title, for instance, then click Save in the macro editor.

After those three steps, each empty cell inside the table of the Expand macro body is now filled with that ? character.

I've come across a few similar questions on the matter and some point to URL rewriting as the issue. We're not employing any URL rewriting on our external facing web server, so that doesn't seem to be the issue in our case.

We just upgraded to version 5.5, but have been seeing this issue since at least version 5.0.3.

Let me know if more information would be helpful.

Thanks!


Answers:
author: crf
body: These strange characters are the result of either a web page or server misinterpreting UTF-8 encoded characters in another encoding, frequently ISO 8859-1. For example, the copyright character ? is code point 00A9, but in UTF-8 this encodes as C2 A9. If this encoding is accidentally performed a second time or misinterpreted later, then you get ?? as a result, because ? is is code point 00C2.

There are a lot of different things that can cause this, including problems with a web browser, but it's more likely that something in the macro's text processing is not working with character encodings correctly.

comments: author: Benn Ingersoll
body: Thank you, Chris, for the explanation. I'll pass along this info to our support staff and see if it helps get to the bottom of our issue.


author: Benn Ingersoll
body: From our support staff's perspective, the encoding is correct on all our Confluence tiers and we unfortunately experience the issue.

Marking this answer as accepted anyway, as I would imagine it could help others...


author: Benn Ingersoll
body: Thanks the reply.

I am able to replicate it in IE9, Chrome (Version 34.0.1847.116), and FireFox (Version 29.0).

The database is PostgreSQL 8.4.20, UTF8 encoded.

Let me know if any other information may help.

Thanks again!


author: salehparsa
body: Hi Benjamin,

I've tried to replicate this issue in my own instance and I couldn't reproduce it.

Can you please give me more information about this issue and your instance? (e.g. Browser version, DB version, etc)

Cheers,

Saleh


Tags: confluence-administration
Log IP of login attempts?
Asked by Stephen Hayden:

I've seen in other questions the IP listed (JIRA though: [](/questions/271728/concerning-jira-security-log-entries)<https://answers.atlassian.com/questions/271728/concerning-jira-security-log-entries>). Is there a reason we don't have the same in our Confluence logs? A setting I'm missing?

2014-05-28 10:33:04,352 WARN \[TP-Processor3\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'potato' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Thanks!


Answers:
author: FelipeA
body: Hi Stephen,

You can achieve that on Confluence by [Enabling User Access Logging](https://confluence.atlassian.com/display/CONFKB/How+to+Enable+User+Access+Logging)

Best regards,

Felipe Alencastro

comments: author: Stephen Hayden
body: Perfect, thanks!


author: Stephen Hayden
body: Can this also be configured to catalog as much information as I have in the JIRA example? Specifically, IP and username on a failure? It appears we can get IP of failed attempts, but not the username, that's only recorded on a successful login.


Tags: confluence-administration
Is workbox available for Confluence OnDemand?
Asked by Jessica_Moszkowicz:

We are currently trying out Confluence OnDemand to go along with JIRA OnDemand, which we've already used quite a bit. One of the features we've come across in the online documentation is Workbox, but we haven't been able to get the workbox icon to show up. After a lot of digging, I found that the plugin seems to be disabled. Further googling has revealed some conflicting information about whether we OnDemand users get workbox at all or if it's just that we can't configure it. Could someone please clarify if workbox is a feature we should be able to get with Confluence OnDemand? Thanks!


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Jessica, when looking at a documentation page, for instance the [Workfbox Notifications one](https://confluence.atlassian.com/display/DOC/Configuring+Workbox+Notifications), you will see at its header that there are specific versions of it suited for OnDemand products. [Here is the equivalent](https://confluence.atlassian.com/display/AOD/Managing+Notifications+in+Confluence) version for OD of the workbox.

There may be have been an issue when activating the module for the instance, you can [file a support case](https://support.atlassian.com/) to get that checked with the OD team.

comments: author: Jessica_Moszkowicz
body: Ah, we don't even have the workbox icon to click on to check on our notifications. I will file a support case. Thanks!


author: MattS
body: Looks like the workfbox is there in Confluence Cloud these days


Tags: cloud

confluence-cloud
Is there a limit or any issues related to a large amount of revisions for a wiki page?
Asked by Derek Litz:

Is there a limit or any issues related to the amount of revisions for a wiki page?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Derek, there are no reports of page history limitations, for instance we do have pages in Confluence documentation that do have hundreds of edits which can be reviewed under the tool menu. Is there any specific usage scenario you are looking into?

comments: author: Derek Litz
body: The usage situation is a dashboard/bulletin board which is receiving about 100-200 edits a month and may go for years. Since there are no reported issues I suspect thousands of edits should be fine.
Youtube is blank in Firefox 29.0.1
Asked by scerbo:

It looks like the Youtube in a widget connector macro doesn't work and it shows blank

I tried the workaround [here](https://confluence.atlassian.com/display/CONFKB/Widget+Connector+not+Displaying+Embedded+Content+when+Using+Firefox+or+Chrome) but still I get the issue


Answers:
author: Doraemon Ken
body: Try to use another browser to view the video clip or clean all cookies to see if that helps. Otherwise, you may update your FireFox to the latest version, but if the problem persists, try to [download the YouTube video](http://www.downloadavideo.net/youtube/) clip directly with a free tool and view it offline without using browser.


author: scerbo
body: any help?


author: scerbo
body: Yes as I said in my fiest post I tried those workaround but still doesn't work


author: Bruna Griebeler
body: Hi Serge,

I believe you're experiencing this: [](https://confluence.atlassian.com/display/CONFKB/Widget+Connector+not+Displaying+Embedded+Content+when+Using+Firefox+or+Chrome)<https://confluence.atlassian.com/display/CONFKB/Widget+Connector+not+Displaying+Embedded+Content+when+Using+Firefox+or+Chrome>

Could you try this workaround and let us know if it works?


author: scerbo
body: any update on this?


author: scerbo
body: Powered by [Atlassian Confluence](http://www.atlassian.com/software/confluence) 5.1.4

Not sure about the Widget version, it doesn't tell me the version  


author: Guilherme Nedel [Atlassian]
body: Hello Serge, which version of Confluence and Widget connector are you using? That can help the people in answers to replicate and assist with this subject.
How to bring a Jira dashboard into Confluence
Asked by Kiranprasad Radhakrishnan:

We are planning to pull Jira Dashboards in Confluence such that users can see the execution status for each cycles.


Answers:
author: MJ
body: It is not possible to display a JIRA Dashboard as a whole on a Confluence page.  
It is however possible to add a JIRA gadget to a Confluence page.  
Details on how to accomplish this can be found [here](https://confluence.atlassian.com/display/DOC/Adding+JIRA+Gadgets+to+a+Confluence+Page)

comments: author: rebecca.ruthfitzpatrick
body: Super helpful, thank you :)
Labels in Product Requirements index page (Confluence)
Asked by Erin Miska:

I am part of a Product Management team that would like to start using Confluence to manage all of the product ideas that are constantly coming our way. For each new idea, we plan to create a page from the Product Requirements template. Confluence automatically creates an index of all Product Requirements pages, so that's where we would go to see our master list of product ideas.

Ideas would look like this in Confluence:

![](../../upfiles/Idea.png)

The master list of ideas would look like this in Confluence:

![](../../upfiles/Master_List_1.png)

At a minimum, I would like to be able to tag ideas and have those tags displayed in the master list. That way we could sort the list by tag to quickly find related ideas.

What would be even cooler is if we could have different tag types, like themes, sub-themes, and applications. For example, we would want to tag the idea "Super Cool Toaster" with the "Kitchen" theme, the "Small appliances" sub-theme, and the "Toaster" application. Then when we look at the master list, we could sort by application and see all ideas tagged with the "Toaster" application. Or we could sort by sub-theme and see all ideas tagged with the "Small appliances" sub-theme.

Anyone have ideas on how I could do something like this? Or am I trying to do something way too complicated for Confluence?


Answers:
author: Wayne Wong
body: Hi there,

Sorry if I miss understood your question.

first, you can create a template : [](https://confluence.atlassian.com/display/DOC/Adding+a+Template)<https://confluence.atlassian.com/display/DOC/Adding+a+Template>

[](https://confluence.atlassian.com/display/DOC/Working+with+Templates)<https://confluence.atlassian.com/display/DOC/Working+with+Templates>

Then list the all the label inside the template/page:

[](https://confluence.atlassian.com/display/DOC/Labels+List+Macro)<https://confluence.atlassian.com/display/DOC/Labels+List+Macro>

Then list out all the page that related to the label:

[](https://confluence.atlassian.com/display/DOC/Content+by+Label+Macro)<https://confluence.atlassian.com/display/DOC/Content+by+Label+Macro>

Hope those help.

Do let me know if you have more question.

Thank you.

<br />

Regards,

<br />

Wayne Wong


Tags: cloud

confluence-cloud
Oracle JDBC connection attempts blocked due to no program name
Asked by Nathaniel Brown:

We are trying to use the SQL macro in confluence to access oracle databases. We have configured the server.xml file with Resource name information entries to use jdbc to connect to our target. For security reasons we have logon triggers that expect a connection to the database to include username, machine name and program name information. It seems that when confluence tries to to connect to target database via jdbc it is not passing a program name and therefor the logon trigger is blocking the connection attempt.  

Our question is how to configure the jdbc connection used by confluence to include a specific program name? Is there a setting that is similar to the 'AdditionalParams=v$session.program\\=\[program name\]' solution that we have seen other tomcat application use to provide a program name?


Answers:
author: Nathaniel Brown
body: Hi - We currently have a ticket open with Bob Swift Software to try and get addition guidance on this issue. Thanks for the help.

Nathaniel


author: Giuliano C.
body: Heya Nathaniel,

It seems that this case is being tracked inside our Support channel and here's the support response:

> Hello Nathaniel,
>
> From your description, it seems that you're looking to include an specific program to run in the datasource. Specifically, for the [Bob Swift's SQL plugin](https://marketplace.atlassian.com/plugins/org.swift.confluence.sql), right?
>
> That being the case, since such customisations or database modifications are out of our [Support Offerings](https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings), we have the following articles, which could help you on this matter:
>
> Configuring a SQL Server Datasource in Apache Tomcat
>
> [Data source configuration - application server](https://bobswift.atlassian.net/wiki/display/SQL/Data+source+configuration+-+application+server)
>
> If you have additional questions or settings that you want to implement, we can engage one of our Atlassian Experts or proceed with the questions through our Answers forum, as you have already tried. :)
>
> Feel free to let us know if you have any questions in the meantime, Nathaniel.
>
Hope it helps you!

Cheers,

Giu


Tags: confluence-administration
How to handle licenses for temporary installations, that will move to different servers?
Asked by Ray Ward:

I am prototyping the Atlassian development stack on a PC until we get our server hardware set up. How should I handle the purchased server licenses? Can I install them on my PC and then transfer them to the RHEL servers? How do I do this, exactly?

We have bought Bamboo, Jira, Agile, Capture, Confluence, Clover, Crucible, Fisheye, Stash.

Ray Ward

[](mailto:rward@usac.org)[rward@usac.org](mailto:rward@usac.org)company

[](mailto:ward.ray@gmail.com)[ward.ray@gmail.com](mailto:ward.ray@gmail.com)personal

401-338-8979


Answers:
author: Nic Brough -Adaptavist-
body: If you've purchased commercial licences, you have access to "developer" licences too - use those for the PC installations, and save the real licences for the servers (actually, it's really not that hard to shift them around, it's just slightly easier if you don't have to bother)


Tags: bamboo

bitbucket-server

jira

licence
After Confluence upgrade from 3.4.9 -> 3.5.13 ->4.3 .I'm getting the following error "Error rendering macro 'include' : The body of this ContentEntityObject ('Top_Menu') was 'BodyType:WIKI' but was expected to be 'BodyType:XHTML'"
Asked by Vijay Krishna B:

The error message is visible on top of each page and when i edit the page i'm able to see the blank page with no content and no edit and preview buttons.

Can any one help in this regard.


Answers:
author: Branno
body: Howdy Vijay!

As of [Confluence 4.0](https://developer.atlassian.com/display/CONFDEV/Preparing+for+Confluence+4.0), User Macros must be in XHTML format. Here are instructions on [migrating existing Wiki Confluence Macros to XHTML](https://developer.atlassian.com/display/CONFDEV/Upgrading+and+Migrating+an+Existing+Confluence+Macro+to+4.0).

Cheers,

Stephen Brannen \| Confluence Support
Emails sent to all mentions on a page when page was moved
Asked by Karie Kelly:

I submitted a support request, but am told this is how the application is supposed to work which just doesn't make sense so me.

We use the meeting template and use mentions to indicate attendees and tasks.

When we save the page, the mentions receive an email notification - that is good.

However, we moved the page to a different location (we were archiving last year's weekly meeting notes and moving them to our archived space).

When we moved the page (didn't make any edits), every mention on every page received an email notification that they had a task assigned by me (I was the one who did the move).

How is this by design and expected functionality? We move pages around alot to archive, reorganize, etc. We also starting using mentions alot because we are using the task and attendee recommended functionality. Why would the system resend emails for all mentions on a page just because it is moved? Will it do that if we edit the page, but don't make a change to a mention?

This was embarrassing because we just spammed not only our employees but our customers as these are customer minutes.

Can someone confirm that this is what is really expected to happen?


Answers:
author: Karie Kelly
body: Atlassian confirmed that this was a bug. The other impact that occurs is that the user that the task is associated with receives a notification that another task has been assigned and that the page contains multiple tasks for you - even though there is only one. When you navigate to your Task Report, there are duplicate entries - every time you move the page, another task is created and another email is sent and another inbox notification is generated.

The bug report is here for those who want to vote: [](https://jira.atlassian.com/browse/CONF-33796)<https://jira.atlassian.com/browse/CONF-33796>
Editor Broken After Update
Asked by Darin Webb:

We updated to version 5.5.2, and the WYSIWYG editor is completely messed up. I've tried looking around for similar issues, but found none reported.

![Editor Snafu](http://i.imgur.com/ORJkhGj.png)


Answers:
author: Tiago Comasseto
body: Hey Darin, UI issues are usually related to either incompatible add-ons or layout customizations. You may check your add-ons at **Confluence Admin \> Manage Add-ons \> Confluence update check**

Also, you can see layout customizations at **Confluence Admin \> Look and Feel** and **Space Admin \> Look and Feel**, then verify the following:

* **Themes**: See which theme you're using, switch back to the default if you're not using it already.
* **Layouts**: See if you have any custom layout defined, if yes then make a backup and reset to default.
* **Stylesheet**: See if you have custom stylesheet, if yes then make a backup and reset to default.
* **Custom HTML**: See if you have any custom HTML defined, if yes then reset to default.

I hope it helps.

Cheers


Tags: confluence-administration
Deployment patterns to use the same confluence instance on intranet and internet
Asked by Johan Ferner:

Hello,

My organization uses Confluence internally. It has the following setup:

* Users login using crowd connected to Microsoft AD
* Anonymous access can see almost everything

Now we would like to expose parts of this instance on the internet (includes putting the confluence instance in a DMZ). If a user accesses our confluence site from the internet we would like the following setup:

* Anonymous access restricted to specific spaces - for public documentation etc.
* Users can login using crowd connected to Microsoft AD and   
  * can see everything if employee
  * can see specified spaces if partner (not employee)

Is it possible to mix these policys on the same confluence instance based on IP adress?

Thanks in advance,

Johan


Answers:
author: Johan Ferner
body: This was put on hold by my organization.

After thinking about this for a while I would buy a second confluence instance and export/import spaces because of security concerns. That way I am assured that only public information is available on the internet.


author: Steve Gerstner [bridgingIT]
body: The part with anonymous users might be a problem

I would use a webserver in front of the confluence tomcat doing a sso with ntlm or kerberos, so your internal users are automatically logged in (with a special authenticator you have to write).

Use a second webserver for the web traffic.

The only problem, you have two servers but only one baseurl.

Maybe you can use the same domain and map it internally to a different ip?

If you get this working, the only thing you have to deal with is permission management.

You don't need internal anonymous access and can work with qualified user names.

Or do you need the anonymous access due to licensing?


Tags: confluence-administration