youngmon/atlassian-qna huggingface dataset:
JIRA issue macro is automatically converted to a link
Asked by Michael Migliori:

When adding a JIRA issue link in a confluence page using the standard JIRA Macro, the link looks fine in the edit mode and preview mode. As soon as the modification is published, the JIRA issue is converted to a standard link without any warning.

This cause the display of the issue to be somewhat buggy (in a table if the column is too small, the link will be split in multiple parts for each line). The link can be converted into a "card" but it's way too big and doesn't show the essential information. And of course there is absolutely no control on what can be displayed on the card...

This looks again like a downgrade of a widely used feature. Please keep the way JIRA issue links were displayed before, it was totally fine! In the meantime, please tell me if there are any ways to prevent this automatic undesired conversion of the JIRA issues when publishing a page.

Until this is resolved, I will have to used simple links that I will build myself. Not only will I loose a lot of time but I will not be able to get the JIRA status automatically displayed... Thanks making our user experience poorer at each update...


Answers:
author: vasaki
body: Same problem. Really annoying, as when using Confluence report macros, like Page Properties Reporting for instance, the jira task is displayed as hyperlink, instead of Jira Task, so no status is visible.


author: Michael Migliori
body: Feeling all alone here...


author: Michael Migliori
body: [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) did you see my reply?

Thanks,


author: Michael Migliori
body: Any news on this??


author: Michael Migliori
body: Here are some screenshots.

When adding the JIRA Macro in edit mode (OK):

![jira-link-edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/106114i3136545DFD823665/image-size/large?v=v2&px=999 "jira-link-edit.png")

In preview mode (OK):

![jira-link-preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/106116iC178036A22907D18/image-size/large?v=v2&px=999 "jira-link-preview.png")

After publishing changes (KO!):

![jira-link-published.png](https://community.atlassian.com/t5/image/serverpage/image-id/106117i786E3AD1EBB3C118/image-size/large?v=v2&px=999 "jira-link-published.png")

After entering edit mode again (KO!):

![jira-link-edit2.png](https://community.atlassian.com/t5/image/serverpage/image-id/106118i90C6DCBD876BE610/image-size/large?v=v2&px=999 "jira-link-edit2.png")

As you can see the display and the context menu clearly shows that the JIRA macro has been transformed into a link.


author: Ste Wright
body: Hi [@Michael Migliori](/t5/user/viewprofilepage/user-id/2426236)

I tried this out in our instance, and it doesn't seem to change much between the edit and view mode - either on a page or within a table.

Could you provide a screenshot of edit mode vs view mode (in your desired format) for your instance so we can see what conversion you are receiving?

Ste


Tags: cloud

issue-link

jira

macro
Export to Word function missing
Asked by Marcel F?rtsch:

Hello i recently updatet our confluence server from 7.1.1 to 7.6.2.

Unfortunatly only the PDF Export is now available.

Does someone know where the Word Export is gone?

I cant find the button anymore.

Kind regards,

Marcel


Answers:
author: John Hayes
body: [@Marcel F?rtsch](/t5/user/viewprofilepage/user-id/12442) [@Nguyen The Anh](/t5/user/viewprofilepage/user-id/3847623) , I have the same issue in 7.7.2 (possible before in 7.6 and didn't notice it)  

We realized it seems to be an interface issue, the function still works, if you use the direct link.

For example, if your page is confluence.domain.com/pages/viewpage.action?pageId=12345 you can still get the export at confluence.domain.com/exportword?pageId=12345  

I hope that helps

comments: author: John Hayes
body: Once I upgraded to 7.7.3 this was resolved - not sure if related, but worth trying


author: Jose Luis Casarrubias
body: I also have the same problem with Confluence v7.3.3

I reviewed this article

[https://confluence.atlassian.com/confkb/export-to-word-option-is-missing-from-the-menu-1021232151.html](https://confluence.atlassian.com/confkb/export-to-word-option-is-missing-from-the-menu-1021232151.html?)

I used the workaround option, and it worked fine. The other 2 possible two solutions did not work for me.


author: Sachin
body: Hello [@Marcel F?rtsch](/t5/user/viewprofilepage/user-id/12442) , you can export single pages to word and this feature is still available on 7.6.2. Do you not see the "Export to Word" option on your page? . You cannot export whole space to word. See [Export single pages to Word](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html)

comments: author: Marcel F?rtsch
body: Ye i do not see the Export to Word button. :/


author: Sachin
body: [@Marcel F?rtsch](/t5/user/viewprofilepage/user-id/12442), please check if "Page Operations" plugin is disabled (you need confluence admin permissions to check this)  

![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/105296i334EE12264A817AC/image-dimensions/458x147?v=v2 "Screenshot_2.png")


author: Marcel F?rtsch
body: It is activated. I raised a support ticket now to atlassian....


author: Nguyen The Anh
body: I got same issue. [@Marcel F?rtsch](/t5/user/viewprofilepage/user-id/12442) Have you figured out how to fix this
Is there a global search and replace option in Confluence?
Asked by Elaine Foley:

Hello,

Does anyone know if there is an option for a global search and replace in Confluence? For example, if I want to change all instances of a certain word to another word.

Thanks!

Elaine


Answers:
author: Ste Wright
body: Hi [@Elaine Foley](/t5/user/viewprofilepage/user-id/4036886)

Natively, not that I know of. There was a previous request for this - see [CONFCLOUD-2522](https://jira.atlassian.com/browse/CONFCLOUD-2522) - which was closed as "Won't Fix"

There might be an app which can assist with this on the [Marketplace](https://marketplace.atlassian.com/) - such as [Qron Search and Replace](https://marketplace.atlassian.com/apps/1215739/qron-search-and-replace-for-confluence?hosting=cloud&tab=overview) (which appears to have space-level search and replace)

Ste


Tags: cloud

confluence-cloud
Knowledge Base theme ?
Asked by Jules Perrelet:

Good morning,

I'm looking for a theme that give my knowledge base that kind of look : <http://tivatheme.com/html/ihelper/>

The main purpose to my knowledge base is to provide tutorials for almost 15'000 workers regarding IT issues.

So there is a need for :

- a big-centered search bar

- menus and sub-menus located in the header

Thank you for your help !


Answers:
author: Mat?j Gajdo?ech
body: Hi [@Jules Perrelet](/t5/user/viewprofilepage/user-id/4036235)

have you checked Refined for Confluence?

[https://marketplace.atlassian.com/apps/15231/refined-for-confluence-sites-themes?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/15231/refined-for-confluence-sites-themes?hosting=server&tab=overview)

You could find it useful.

comments: author: Jules Perrelet
body: Hi [Mat?j](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4037199)

Thank you for your reply. Is Refined works with the cloud instance ?


author: Mat?j Gajdo?ech
body: Hi [@Jules Perrelet](/t5/user/viewprofilepage/user-id/4036235)

unfortunately this app is only for Server or Data Center now. But I would say there could be a roadmap for cloud version. If you would like to get more info, you can ask support here: support@refined.com


author: Jules Perrelet
body: Thank you ! Fact is there is a cloud version (I installed it) :)


author: Mat?j Gajdo?ech
body: Good point, I have missed that :) so thank you too :)


Tags: search

theme
How to move confluence notes to Jira tickets
Asked by SCPOCTEAM:

Hi,

I am looking for a macro or other option by which I can enable notes being captured in confluence are replicated against a Jira ticket. Each day we capture the status in our daily standup and same I want to reflect it against the tickets. How do I get this done?

Thanks,


Answers:
author: Mike Bowen
body: Hi [@SCPOCTEAM](/t5/user/viewprofilepage/user-id/4036465)

Why don't you do the following:

1. Create a custom note field for your ticket(s).
2. Create a Jira filter showing the ticket with the note field.
3. Create a Confluence page and add the Jira filter macro to it and point it to the filter you've created.
4. Set up the columns to include the note field.

During your daily standup, add status details to the note field on the Jira ticket. In Confluence load the page with the Jira filter macro and see all your tickets with the notes field updated.

Sorted! :-)

Kind regards,

Mike


Tags: confluence-cloud
Has Atlassian wiped free Confluence instances recently?
Asked by Andy O_:

I had a ton of documentation in a free instance and since I just got an email saying that I need to log in in the next 30 days, I logged in and was greeted by only this:
> Spaces appear here after you create or view them.

Nothing in any of the various spaces in the space directory either.

**UPDATE**

Atlassian has provided a link to me where I could reach my space, even though I didn't see it in either my home or the space directory. One day later, the space had also appeared in my home.


Answers:
author: Andy Heinzer
body: Hi [@Andy O_](/t5/user/viewprofilepage/user-id/4036276)

Sorry to hear about this problem. I created a support case on your behalf over in <https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-591476>

There is an option in that page to allow Atlassian access to the data on that site, this might be necessary for us to investigate this further.

Andy

comments: author: Andy O_
body: Thanks, I granted the permission just now.


author: Ste Wright
body: Hi [@Andy O_](/t5/user/viewprofilepage/user-id/4036276)

Are you the only one who can access this site? And are there any spaces or nothing at all?

If there are spaces, you could check the trash for pages:

1. Go to a Space and select Space Settings from the left-hand menu
2. In the Settings, select Content Tools \> Trash
3. Check multiple Spaces (if there are any) for any recently deleted pages, etc

\^ If not, what was the email requiring you to login referring to?

Ste

comments: author: Andy O_
body: Yes, only I can access it. There are no spaces.

The email said: "**Please note that if your site continues to remain inactive, it will be deactivated on 2020-09-01**"

But... that's still a few weeks in the future.


author: Alexander Bondarev
body: Hi, [@Andy O_](/t5/user/viewprofilepage/user-id/4036276) !

I'm using a free plan too and my Confluence works.

You should write to [Atlassian support](https://support.atlassian.com/contact/#/) in this case!

comments: author: Andy O_
body: No can do:
> Confluence Free comes with Community Support. Upgrade to a paid plan to get one-on-one customer support


Tags: cloud
How can I fix a TOC problem in Confluence?
Asked by tsur.rothfeld:

I have a TOC set up for heading 1 that takes from the headings in the page. It worked when I created the page and then has worked only intermittently, in other words some H1s in the page simply do not show up in the TOC. Does anyone have any ideas how to fix this? Thanks!


Answers:
author: Steffen Heller
body: Have you checked the source code if anything is different with the ones that do not show?

comments: author: tsur.rothfeld
body: Yes, it's the same


author: Steffen Heller
body: Only \<h1\>....\</h1\> and nothing else, no \<div....\> or anything?

I sometimes find text that looks like a headline (same color and size), but looking at the source code it turns out to be some \<div style="font-size: ..." ...\>

Other thing to check is "Exclude Headings" in the TOC menu.


Tags: cloud
Invited users unable to see space
Asked by Tolu Faloye:

Hi,

I have created a space and invited users I want to contribute to the space. And invited users cannot see the space I created. Although they are able to get onto the site.

They get the message "This is a restricted space". They created a space and I was able to see it and view it.

Any ideas? I am using the free plan version.

Thank you.


Answers:
author: Ste Wright
body: Hi [@Tolu Faloye](/t5/user/viewprofilepage/user-id/4036163)

Assuming the user is logged in with an Atlassian account, worth checking their user settings.

1. Go to Confluence Settings (cog in top-right) \> User Management
2. Locate one of the users who cannot see your page and click into their user
3. Ensure they have the group "confluence-users" - if not, add them to it using the "Add to group" button

\^ This is the group which controls access to Confluence pages in Free instance permissions, alongside admin groups. This might impact space visibility.

Ste

comments: author: Tolu Faloye
body: Hi,

I have done the above and yet all users still see the restricted page message. When I get to permissions it is asking me to upgrade my free version to a paid plan.

Not sure what the issue is, may have to contact support. I will indeed share the response if successful to help others.

Thank you


author: Kris G _Alacriz_
body: Hi [@Tolu Faloye](/t5/user/viewprofilepage/user-id/4036163) ,

A free plan does not give anonymous access to users. A user needs to be logged in to access the site. Please refer to the below link for more details:

<https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/>

I hope that helps.

Thanks,  
Kris

comments: author: Carla Ann Rowland
body: concur. I have free version too and notiiced that caveat


author: Tolu Faloye
body: Hi Kris,

Thanks for taking time to respond. The user is indeed logged in, they have access to the URL, they cannot see the space I created. Although when they create a space I can see it. So wondering what the issue is for logged in users.   

thanks


author: Lennart Schmidt
body: Hi Kris, hi Tolu,

I am experiencing the same problem in the free version: Users are logged in, added to confluence-users group and the space is specifically opened to all users.

Weirdly, spaces that were created recently, can be accessed, only older ones are still hidden from those users.

Does anyone have any advice on this?

Thanks and regards,

Lennart


Tags: cloud
search bar only search exact word
Asked by Alessio Ragni:

Hi,  
It seems like the search feature of Confluence Cloud only search for the entire words (and not also words containing a part of that word)

Do you know where can I change that setting?

To provide an example I'm searching for "product camp" and I have a document that is called "product bootcamp" as the title that is not shown

Here is a screenshot where you can see that the page "product bootcamp" the word "bootcamp" is not in bold and if I flag "search only in the title" no result appears.![](https://i.imgur.com/0RimNXj.png)


Answers:
author: Sachin
body: Hello [@Alessio Ragni](/t5/user/viewprofilepage/user-id/2069796) , try wildcard search see [search exact word](https://community.atlassian.com/t5/Confluence-questions/search-exact-word/qaq-p/697969) . Also, see [Search for exact matches](https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/#ConfluenceSearchSyntax-exactmatc).  

"product camp" will give you the results with exact match.

comments: author: Alessio Ragni
body: Nothing :(

![confluence-search.png](https://community.atlassian.com/t5/image/serverpage/image-id/105737i9792A904486D666E/image-size/large?v=v2&px=999 "confluence-search.png")


author: Alessio Ragni
body: I also tried with "product and \*camp" or "product and camp"... nothing :(


Tags: cloud
Is there any way to search confluence for images?
Asked by Eamonn McHugh-Roohr:

Someone shared an image from confluence (or was it jira? No way to know!) that included a token in the URL, which expired. I have no idea how to find the image. Is there any way to search all confluence documents for an embedded image name?


Answers:
author: Ang?lica Luz
body: Hello [@Eamonn McHugh-Roohr](/t5/user/viewprofilepage/user-id/4035851),

Welcome to Atlassian Community!

Just for a better understanding of the issue and also to make sure that we are talking about Confluence or Jira, can you please share with us the link that you are redirected to?

Please, just make sure to remove the site domain and let the rest of the URL, for example:

<https://xxxxxxxxxxxxx.atlassian.net/wiki/spaces/IT/pages/143753219/My+confluence+page>

Have you tried removing the image information from the URL and access the link that would redirect to the issue/page?

Also, have you talked to the person that shared the image with you to send you a new link or point you to the page or issue?

Regards,  
Ang?lica


Tags: cloud
Import exported confluence space
Asked by Tolu Faloye:

Greeting All

We have confluence cloud free plan. We need to import exported confluence space but we can't see import space . Is this because of the free plan or we are missing something. If anyone has answer please let's know .

Thank you all in advance

Best regards


Answers:
author: Ste Wright
body: Hi [@Tolu Faloye](/t5/user/viewprofilepage/user-id/4035754)

I checked on my Free instance, and the option is there. As a Confluence Admin you'll need to go to Settings (Cog Icon in top-right) \> Import Spaces. It's in the Administration section near the bottom of the left-hand side menu.

Ste

comments: author: Tolu Faloye
body: Firstly Thank you for taking timeout to respond. I do not have a settling cog in the top right hand corner, and the options you have specified when I login. Any ideas?


author: Ste Wright
body: Hi [@Tolu Faloye](/t5/user/viewprofilepage/user-id/4035754)

You need to be either a Site Admin or a Confluence Admin to be able to import spaces.

If you don't see the cog icon in the top-right, this means you don't have sufficient administration permissions to manage your site. You'll need to contact one of your admins (often in an IT or System Admin team) to assist with the import.

Ste


author: Tolu Faloye
body: Perfect I fully understand now. Much appreciated!


author: Cesar Barbosa
body: Hi, I am trying to import my backup. The import button depresses but no explorer open to select find, the button does nothing on Chrome Version 86.0.4240.111 (Official Build) (64-bit)

and same issue with Edge Version 86.0.622.61 (Official build) (64-bit)

Any one have any idea how to get import to work? Help appreciated, many thanks!


Tags: cloud
Enable (old) cloud default theme on server
Asked by Alexandru Lesi:

Hello,

I'm looking to enable the following theme in confluence server. I can't seem to find it. Is it possible?

Thanks in advance!

![01-Activity-1](/t5/image/serverpage/image-id/105170iA5A0D98E10A6E95B/image-size/large?v=v2&px=999 "01-Activity-1")


Answers:
author: Ste Wright
body: Hi [@Alexandru Lesi](/t5/user/viewprofilepage/user-id/2701243)

Not that I know of.

Jira Server/DC and Jira Cloud are two separate products - they have their own themes, user interfaces and features. Not all of these are shared across the separate products.

It was mentioned on [this question](https://community.atlassian.com/t5/Jira-questions/New-JIRA-Server-experience/qaq-p/632013) that it would be a "long time" at the Barcelona summit in 2017. That was 3 years ago.

Ste
Reference hyperlink or Find and Replace Multiple pages in one shot.
Asked by Kings:

Hi Team,

Do we have any option in Confluence to Find and ReplaceAll functionality or Reference Hyperlinks.

Here are two use cases

1. Find and ReplaceAll -- In IT it is very common to migrate the softwares from one to another (platforms like -- AWS Cloud --\> GCP or AWS --\> Azure) Hence i want to update application documentation which has references of these Platform information.

2. Reference hyperlink -- Lets say "Home" link of organization has been modified as part of some security changes. Now all references of "Home" link in confluence page has to be modified individually, Instead can we have some option to update at one place and all rest of the pages gets updated?

Thanks

Kings.


Answers:
author: Sachin
body: Hello [@Kings](/t5/user/viewprofilepage/user-id/1457855) , I am afraid that this is not possible natively , and it's unlikely that this feature will be added at all - [CONFSERVER-2522](https://jira.atlassian.com/browse/CONFSERVER-2522) . However, you can achieve this functionality by using third party addons -  

[How to globally search and modify content](https://bobswift.atlassian.net/wiki/spaces/SUPPORT/pages/48398579/How+to+globally+search+and+modify+content)   
[Search and Replace](https://marketplace.atlassian.com/apps/1212823/search-and-replace?hosting=server&tab=overview)
Roadmap planner timeline changes - Not saved
Asked by Polet Violonchi:

I have tried to change the timeline by changing the yy-mm-ddd and nothing changes on the Roadmap itself. Do I need permissions to change that field or is this a bug?


Answers:
author: Ste Wright
body: Hi [@Polet Violonchi](/t5/user/viewprofilepage/user-id/3946219)

It should work, I just tested it in one of our environments and it worked fine. When I modified the date it immediately changed the roadmap view in the edit screen itself.

It does give an error if you enter an end date before the start date, etc - and make sure you have the right layout in "yy-mm-dd".

If none of these work, I would initially see if this happens for other users on your instance, re-open the browser, clear cache, etc.

Let us know if any of this helps or not :)

Ste


Tags: cloud
Migrate to Atlassian Cloud from Database Backup
Asked by Mauro Canosa:

We have a big trouble in our on-premise server and we have a copy of the database and the site.

We can't restore it in our on-premise servers so i need support (and if is possible a service) to migrate to cloud using this backup.

Please help!


Answers:
author: Nic Brough -Adaptavist-
body: To migrate a server install to the cloud, you need a valid xml export of the server version, and it has to be from a **recent** server version.

Your labels tell us you're on Jira 4.5, so no, you're going to need to get that working properly and then upgraded to 8.10-ish, then you'll be able to export to something Cloud can import.

Given a copy of the database and the "site", you should be able to bring up a new copy, suitable for upgrading to a point where you can create the xml for a move to Cloud (whatever "site" means - a minimum Jira backup is either XML or a database dump, plus a copy of the attachments, and I do not know if your "site" means that)

comments: author: Mauro Canosa
body: Thanks! We have Confluence 4.3 and i have backup of the DB and Directories that show you below

![Confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/105166iAEBD9F4120C0D13A/image-size/large?v=v2&px=999 "Confluence.PNG")

Regards


author: Nic Brough -Adaptavist-
body: Oops, sorry, I said "Jira", I meant "Confluence". Principles are the same, but you do have a bit more wiggle-room on your versions. 4.5 Confluence still isn't good enough though.

You will need to recreate a working Confluence from there on 4.5, upgrade it to at least 7, then you'll be able to create a backup you can use to migrate it over to Cloud.