Lucidchart add-on compatibility with Confluence 8.0?
Asked by Dave Liao:

Anyone able to get the [Lucidchart Diagrams Connector](https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?hosting=datacenter&tab=overview) working on Confluence 8.0.x?

It's crashing on Confluence startup, and we haven't figured out a workaround of any kind.


Answers:
author: Dave Liao
body: A version of the Lucidchart Diagrams Connector add-on for Confluence 8.x was released today!

Hopefully that does the trick for me, and for all other affected customers.

comments: author: Dave Liao
body: Scratch that, the Marketplace listing now says 7.x now. Boo! ?


author: Dave Liao
body: Confirmed the Marketplace listing is now for 8.x (thanks [@Morten Stensgaard](/t5/user/viewprofilepage/user-id/4930519) !)

The updated add-on works like a charm. ?


author: Morten Stensgaard
body: Same issue here on Confluence 8.0.2 - [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) Did you find a solution to this issue?

comments: author: Dave Liao
body: [@Morten Stensgaard](/t5/user/viewprofilepage/user-id/4930519) - Unfortunately no workarounds yet.

Definitely contact Lucid about it - I already let them know about this Atlassian Community thread.


author: Morten Stensgaard
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) Already reached out to Lucid Support - They said that there is no time estimation for a resolution. I even put a bad review on Marketplace now, hence we are dependent on the addon for being able to Upgrade to Confluence 8.0.x for security reasons.  

It's been more than 2 months now.....and +30.000 Installs......I'm wondering why a lot more customers are not complaining about this!? - Suspect this to be maybe only affect a subset of customers.  

I'll let you know, if we get a resolution/workaround here........but we are currently blocked from upgrading :-(


author: Morten Stensgaard
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242)   

Got this yesterday from Lucid Support after asking for a status:  
*Our Development Team have informed me this is one of their top priorities. They are unable to provide a precise timeline, though their goal is to have this finished before the end of Q1.*


author: Dave Liao
body: I'm surprised that they seem to be caught off guard about this, hopefully they get a fix out soon.


author: Dave Liao
body: [@Morten Stensgaard](/t5/user/viewprofilepage/user-id/4930519) - a version of the Lucidchart Diagrams Connector add-on for Confluence 8.x was released today: <https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector/version-history>

Hopefully this works for you!


author: Morten Stensgaard
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) - Thanks for reachingout - 1.25.3 is still only compatible with version 7.20.3 according to the Marketplace listings.

Double-checked compatibility(hence Marketplace listing might be technically incorrect) by uninstalling and installed the addon again....... Still not working - I can't Enable it.......

![lucidchart.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241865i1B4E289FD541F377/image-size/large?v=v2&px=999 "lucidchart.jpg")

![lucidchart2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241866i6A19338552AB74D6/image-size/large?v=v2&px=999 "lucidchart2.jpg")  

<br />

So we're not there just yet.......


author: Brant Schroeder
body: What errors are you seeing in the logs?


author: Dave Liao
body: [@Morten Stensgaard](/t5/user/viewprofilepage/user-id/4930519) - I got excited because the Marketplace listing said 8.x yesterday for a few hours. Lucid got back to me and said it's definitely not yet compatible with 8.x yet.


author: Morten Stensgaard
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) - New version with support for 8.x is now out ;-)


author: Brant Schroeder
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) What errors are you seeing in the logs?

comments: author: Dave Liao
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - howdy Brant!
> org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'serverDiagramImporter': Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'lucidClient': Lookup method resolution failed; nested exception is java.lang.IllegalStateException: Failed to introspect Class \[com.lucidchart.confluence.plugins.client.LucidClient\] from ClassLoader \[com.lucidchart.confluence.plugins.lucid-confluence \[302\]\]


author: Brant Schroeder
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) have you cleared the plugin cache to see if that will resolve the issue?


author: Dave Liao
body: I'll give this a try and report back!


Tags: confluence-server

lucidchart

server