youngmon/atlassian-qna huggingface dataset:
Can't add Jira issue from Confluence post...
Asked by Joshua Turmel:

I'm using the trial of the on demand suite and I've created a project, when I create a post in Confluence and try to insert a Jira issue, the project drop down doesn't have anything in it?


Answers:
author: Bastiaan Jansen
body: Hi Joshua,  

Could you open a support case for this in <https://support.atlassian.com?> This could indicate an issue with the app link configuration.  

Cheers

comments: author: Andre Lambert
body: I have the same issue, see this issue:

<https://studio.atlassian.com/browse/JST-5650>


Tags: cloud

confluence-cloud
How can we downgrade Confluence from 4 to 3.5
Asked by Dmitry Budnik:

Hello,

As I've mentioned before, we really need the wiki markup tab.

<https://jira.atlassian.com/browse/CONF-23662>

WYSIWYG is buggy, and when you use custom formating for PDF documents it kinda works by Mondays, but never works by Tuesdays.

It's a painfull decision, but we need to downgrade to a stable version of your product. Is there a way do migrate the data from 4 to 3.5?


Answers:
author: Joe Clark
body: Data migrations in Confluence are one-way. Once you've upgraded your dataset to a new version, it can't be downgraded.

If you have a backup (you do backup your production instance before upgrades, right? :)) you can use your old dataset to run against the previous version.

comments: author: Dmitry Budnik
body: Thank you for your answer. Unfortunately we could not use a backup as long as we would loose a week of work. Anyway thank you for making things clear.


author: Cheyenne Bryant
body: Dmitry, that's wonderfully helpful!! Do you also use JIRA, and if so what version are you using with your downgraded Confluence? We are afraid to lose our delta data in a downgrade of JIRA and Atlassian will not assist us.


author: Cheyenne Bryant
body: This is the exact same issue that we are running into. Version 4 is far too buggy, even still, and the loss of features is too great. If I find a way to downgrade, I'll update this posting. Dmitry were you able to move back or were you forced to retain version 4?

comments: author: Dmitry Budnik
body: Our linux admin connected DB which was broken by 4-th version to a new install of 3.5. It worked. This way we got the structure of our data. All macros in documents where broken. We took 2 youngest persons in our company and handcuffs for 1 week. They were copiyng data from one browser tab to the second one (from 4.0 WYSIWYG editor to 3.5WYSIWYG editor).

Attlasian could make a downgrade tool a long time ago, but they will never do it. They've got 1000-th of ungry posts on their wiki pages, but they never care. They just keep telling that we are stupid and do not understand how the real cool editor should work!

I saw it many times when coders or "managers" seized the power and developing cool but useless features. :(

So we took the DB and connected it to 3.5. After that we've copied the data manually for those pages where Wiki markup was used. Everything works fine. Default templates should be edited in the admin area, - they have several news macros in 4-th version.

That's it.


author: Cheyenne Bryant
body: Dmitry, that's wonderfully helpful!! Do you also use JIRA, and if so what version are you using with your downgraded Confluence? We are afraid to lose our delta data in a downgrade of JIRA and Atlassian will not assist us.


author: Dmitry Budnik
body: We use JIRA. 4.4.1#660-r161644 it works great and we have no issues with it. I love their changes in admin area. I see no reasons to downgrade the Jira... Didn't see 5-th version yet.
Cannot determine where to adjust dashboard panel width
Asked by Bryan Guffey:

In our old instance of Confluence, we had modified the Main Layout for Confluence so that the left side of the dashboard (space list, wlecome message) took up just over half of the available width of the browser.  

However, we found that when we upgraded, that our custom layout was not compatible with Confluence 4.0 and hid the \&quot;Add Space\&quot; link as well as the new Space List layout.  

We have reverted back to the default layout for the Dashboard, but would like to be able to tweak the width of the left and right side again. Can you point us to the file that would allow us to do so?


Answers:
author: Rodrigo Girardi Adami
body: Hi Bryan,

I'm not sure if you are still having this problem today. I could see in another answer that this is possible by adjusting the stylesheet as we can [see here](/questions/36877/how-can-i-adjust-dashboard-panel-width-in-confluence-4-1).

Cheers,

Rodrigo


Tags: dashboard

layout
Attachments macro
Asked by Rob Moser:

I apologise if this is a stupid question - it certainly feels like one - but how do I get a list of the attachments of a page into the page in 4.0? The docs here:

<http://confluence.atlassian.com/display/DOC/Displaying+a+List+of+Attachments+in+a+Page>

Seem to clearly state that I should use the Attachments macro... which as near as I can tell, does not exist. The editor doesn't recognise anything by that name, and Insert -\> Other Macros - which is how that doco describes using it - brings up a list with nothing by that name, nor anything by any other name that seems to do the same thing.


Answers:
author: Kay Brown
body: In Edit mode, select Insert and then Wiki Markup. Type: {attachments}. Save the document.


author: Kay Brown
body: You might try rebooting the server to see if that clears up any glitches.

Regards,

Kay

comments: author: Rob Moser
body: I can suggest it to our server admin, but I don't think he's going to be real keen on the idea unless there's some reason to believe that it will help (like a known bug.)


author: Rob Moser
body: I was capitalising (e.g. "Attachments") but otherwise spelling it the same as most of you. I tried not capitalising, and spelling it "attachements" like Jo-Anne suggests, and got nothing from auto-complete in the macro browser or the editor. Searching for attachments in the macro browser shows me Gallery and Multimedia, but nothing else. Typing {attachments} in the editor and hitting save gets me a page with "{attachments}" on it.

However. following Kay's suggestion of going to Insert-\>Wiki Markup, and putting {attachments} there, did work. So I have a workaround... now can anyone explain why it behaves this way? And/or how to make it stop?

I checked my account settings for Editor, by the way: I do not have Disable Autocomplete or Disable Autoformatting set. I had experimented with setting them in the past, then disabled them again. Perhaps something didn't get cleaned up quite right when I unset them again?


author: Jo-Anne MacLeod
body: click on the "Insert/Add Macros" button in wiki markup (or "More macros" in the other editor), in the search window enter attachements. It will add the macro to your page. Of course if you don't have any attachments, it won't display anything.


author: Aseem Parikh
body: What are you searching for in the macro browser? When I start typing "attachments" it pops up immediately.


Tags: attachment
Backup zipped file is invalid
Asked by Jose Salinas:

Hi.

We have the backup job enabled which is making a backup daily.

At the moment, attachments are included in the backups. The file size is approximately 4.3 GB.

But when we try to open the file an error message is showed and says file is invalid.

This could be a big problem if for some reason we need to make a restoration.

Thanks.

Jose


Answers:
author: twong_atlassian
body: Hi Jose,

XML backup is not recommended for production instances. The zip might be bad because of an error thrown when creating it. Check the logs for errors regarding the backup process.

You might want to check out this piece of documentation.

<http://confluence.atlassian.com/display/CONF35/Production+Backup+Strategy>


author: Bob Swift (personal)
body: I would recommend backing up attachments separately no matter what method you use. Also, see [Backuping Confluence](/questions/17109/backuping-confluence/17133) for a better backup strategy.
Display Klocwork report in Confluence page
Asked by Jose Salinas:

Hi!

Is there any way to display a Klocwork report in a Confluence page?  
I was looking a gadget, plugin or similar something but without success.

Can you help me to find a solution for this requirement?

Thanks in advance.

Jose.


Answers:
author: Simone Longoni
body: Same question. I would appreciate any response to this (quite old!) question.

Thanks, Simone
How do you approve the pages in Confluence 4.0?
Asked by Alex Bobrovski:

Hi,

The **Approval** plugin doesn't work under Confluence 4.0 and **Ad Hoc Workflows** is too expesive and complicated for us.

Question: what's the option? Is there any plugin for approving Confluence 4.0 pages?


Answers:
author: hsuhailah
body: Sorry that this is a little too late, but I'm sure you are already aware of the availability of Page Approvals plugin for Confluence 4.0 - <https://plugins.atlassian.com/144> :)
attachment download disable
Asked by jerry zhang:

I want to disable the funcion of attachment download, and i find the method in document:<http://confluence.atlassian.com/display/DOC/Disabling+Attachment+Downloads>, but it tell me: These customisations will disable attachment downloads for all users, including administrators.

This is not good, i hope the uploader of this document and admin can download it but others can't, so how can I get it?

Pls help me, thanks very much!


Answers:
author: GuilhermeA
body: Hey Jerry, I believe you could add this to the actual customization`s it would allow you to filter by group that the user that is currently viewing the page belongs to.`

```
#set ($groups = $userAccessor.getGroupNames($action.remoteUser))
```

And then you can use the $groups to check what groups specifically this user is, with :

```
#if ($groups.contains("confluence-administrators"))
```

This will check if the user belongs to the confluence-administrators group, and then allow the user to download it.

Overall would be something like this:

```
#set ($groups = $userAccessor.getGroupNames($action.remoteUser))#if ($groups.contains("confluence-administrators"))Show Attachments#elseCustom Message#end
```

Hope this helps! Cheers

comments: author: jerry zhang
body: thanks very much, I will try it


author: Alexander Afonyashin
body: Thanks, it works. But only for Browse-\>Attachments. Files are still accessible from the pages and Tools-\>Attachments. What templates should be modified to disable this?

Thanks,

Alexander  


author: darrenpegg
body: Hey guys,

Is this done via a user macro?


author: Rodrigo Girardi Adami
body: Hi Jerry,

I've tried to find another workaround for it and found this improvement: <https://jira.atlassian.com/browse/CONF-19182>

Unfortunately it was closed as won't fix because we don't have an estimated time to implement that feature.

As the only workaround I can see, is to disable the downloads for all users and if you need to grab the file, then you can go through the attachments folder in Confluence home directory and grab the file manually there. To find the file, you'll need to go through some folders. This can be explained by this documentation: <https://confluence.atlassian.com/display/DOC/Hierarchical+File+System+Attachment+Storage>

I hope this helps or at least mitigates the issue.

Regards,

Rodrigo

comments: author: jerry zhang
body: thanks for you help!


Tags: attachment
After LDAP integration we lost admin rights. local added admin still can't log in
Asked by M:

In Confluence 4.0 We added an LDAP directory which, for some reason, wiped out all our administrator rights. SQL srvr back-end

We can't log in as an admin.

**Followed the instructions for: If No Local Users Exist**

**Was able to add an 'admin' to local**

1. Add new groups by running: {ok}![tick](/html/@FB21E167CF5FC78FA9216CD8178453B3/images/emoticons/tick.png "tick")

2. Add group memberships into cwd_membership: ![cross](/html/@77EA5FC57E1DC12A33F294DD6D952DFD/images/emoticons/cross.png "cross")  
   Could not do. Duplicate key msg from SQL

3. Add group memberships into cwd_membership: ![tick](/html/@FB21E167CF5FC78FA9216CD8178453B3/images/emoticons/tick.png "tick")

We presume that 2 didn't happen because the memberships are already there.

But the admin we added via sql **can't log in**. The message on log-in says the user does not exist. The local confluence directory is order '0' and still can't log in. I set the LDAP to 'F' - no joy.

How do we fix that - get an admin authority **or** roll back**or** take that LDAP added directory out from Confluence from the back-end.  

Any ideas?


Answers:
author: Andrew Frayling
body: Hi Chance,

Have you also had a look at <http://confluence.atlassian.com/display/JIRAKB/Administrator+Cannot+Login+After+Reordering+User+Directories> ?

Also, did you restart Confluence after making the database changes?

Andrew.


author: Tatiane Silva
body: How about trying that:

<http://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>


Tags: administration

ldap
"Did you mean" and german umlauts
Asked by nexnova:

I have a little "German" Problem, hope someone knows a solution:

In Germany we have the letters ? ? and ? very often in our Keywords. But it is possible to spell an ? like oe f.e. It depends on the authors ideas :)

So if someone writes a word like "Oel" into the seach-inputfield (which means oil), than you can't find it by seaching for "?l" (same in the other direction, looking for "Oel" when there is "?l" in text). Is there a possibility to fix that issue by the "did you mean..." function, or maybe another function?


Answers:
author: JamieA
body: The "did you mean" index currently only supports English, that is, the indexing Language must be set to English for "did you mean" even to be available.

Therefore I'm not sure how this could possibly work for suggesting hits to German content.

I would vote for <https://jira.atlassian.com/browse/CONF-14768>.
OnDemand service free for OpenSource projects?
Asked by bits4fun:

Hi Atlassian,

Just saw the announcement about onDemand..

So, since I'm one member of a long-time open-source project, I would love to enjoy this solution. We're currently migrated our project from sourceforge to bitbucket (<https://bitbucket.org/cambridge/z88>) and are working to establish the new project-place.

The obvious question would then be, will Atlassion provide open-source hosting? It will give an encredible service for the community.

We already have had open-source licensed for Jira \& FishEye (if we could host ourselves, but don t have the finances - its pure voluntary work).

Regards

Gunther


Answers:
author: Michael Knight
body: Atlassian's been providing open source hosting for JIRA Studio (OnDemand's predecessor) for years. You can apply here: <http://www.atlassian.com/software/views/open-source-license-request> (just pretend it says "Atlassian OnDemand" where it currently says "JIRA Studio").


Tags: cloud

confluence-cloud
Can I restrict access to or hide the dashboard from certain users or groups
Asked by Peter Laytham:

We are wanting to use Confluence for a couiple fo things, some of which we would like to share to our customer/partner population. I know I can set a default sapce for them but I would also like to "hide" or restruct access to the Dashboard for particular groups, or at least hide/restrict what they can see on the dashboard. Can this be done please?


Answers:
author: NikE
body: You can restrict access to viewing pages and spaces by user and group:

For setting page permissions:

<https://confluence.atlassian.com/display/DOC/Page+Restrictions>

Take note of "Page Security Rules" section.

For setting space permissions:

<https://confluence.atlassian.com/display/DOC/Space+Permissions+Overview>

comments: author: Peter Laytham
body: All understood however my question relates specifically to the Dashborad - I can't find any way to restrcit access to it, better still, hide it, or at least to customise what is displayed on it - for instance if I can't hide the dashboard itself can I at least hide the All Updates list?


author: NikE
body: Sorry for not commenting on the dashboard. The wiki/Confluence dashboard in a hosted instance has minimal customization and you cannot remove the recent activity stream. That said, with the pages locked down, people will only be able to view the content you want them to be able to view and if they click on a link it will take them to a page advising they do not have the permissions to view it.


author: Peter Laytham
body: Thanks Nik - but...bugger )}-; I don't want people knowing that, for instance, meeting minutes have been posted for internal meetings - it may make them curious enough to try to attempt to find a back door.


author: Marc Lewandowski
body: It's been well over a year, but I'd like to "+1" this question. Confluence is beginning to take hold in our org. But the inability to build a space as a collaboration point with a single client that seals off that client's users (assigned via group) from the rest of the site (including the dashboard, which is an \*internal\* resource) is a huge missing feature.


Tags: cloud

confluence-cloud
Salesforce authentication for Confluence 4.0?
Asked by Robert Lauriston:

How would we set up Salesforce authentication in Confluence 4.0?


Answers:
author: Robert Lauriston
body: Just answering this to stop the open question reminders.


author: VitalyA
body: Atlassian products currently do not support SAML integration, if this is what the question is about.


author: JohnA
body: Hi Robert!

Can you give some more details about what you're trying to achieve?

For example, are you wanting people to login to Confluence using their Salesforce username and password?

Thanks!

John Rotenstein

comments: author: Robert Lauriston
body: Turns out I was misinformed and we do not need to do that.


Tags: authentication

salesforce
Confluence 4.0: change page comparison highlight color?
Asked by Robert Lauriston:

Is there some way to change the highlight color when comparing page versions? I find the default pale green for added text kind of hard to see.


Answers:
author: David at David Simpson Apps
body: Browse to: **Confluence Admin \| Look and Feel \| Stylesheet** and add

```
#com-atlassian-confluence .diff-html-added {    background-color: limegreen;    border-color: limegreen;  }    #com-atlassian-confluence .diff-html-removed {    background-color: hotpink;    border-color: hotpink;    }  #com-atlassian-confluence .diff-html-changed {    background-color: aqua;    border-color: aqua;    }
```

If that doesn't work, try: **Space Admin \| Look and Feel \| Stylesheet**

comments: author: David at David Simpson Apps
body: This will liven up all the diff changes. Remove the ones you don't need.


author: Joe Clark
body: We have an open improvement task internally to improve the colour scheme of the diff view (but until we get around to it, David's hack looks good :) )


author: Chris Wallingford
body: Can this be done in Cloud as well? I don't have a Stylesheet option... only Colour Scheme.
Help with Reporting Plugin query
Asked by ITops123:

I need some help creating a query using the reporting plugin.

I would like to generate a table that lists the number of blog posts (aka news items) that each user has created in the last 3 months.

* Across all spaces
* Grouped by user
* No need to link to the user profile, as that makes it more expensive

The end product would look like this:

\|\|User Name\|\|# of news items created in last 3 months\|\|

\|John Doe\|14\|

\|Jane Doe\|2\|

\|etc\| \|

I am at a loss. Help?


Answers:
author: David Peterson
body: Hi there,

You'll want something like this:

{report-table}

{grouping-reporter:content:creator\|as=Creator}

{content-reporter:space=@all\|type=news\|time=3m}

{text-sort:content:creator \> user:name}

{content-reporter}

{grouping-reporter}

{report-column:title=User Name}{report-info:grouped:Creator}{report-column}

{report-column:title=# of news items created in last 3 months}{report-info:grouped:@items \> collection:size\|format=#,##0}{report-column}

{report-empty}_No blogs posted by anyone in the last 3 months_{report-empty}

{report-table}

Hope that helps!

comments: author: David Peterson
body: Indeed there is:

<http://www.customware.net/training/atlassian/confluence/confluence_reporting_plugin.html>

Not exactly cheap, but it definitely gets you off and running.


author: ITops123
body: Thanks! I made one change to this in order to get more accurate numbers. I changed 3m to 90d for the time parameter.

**Question**: I love the reporting plugin but am having a hard time teaching myself. Is there a course someone can take to learn more?


Tags: confluence-app

query

report

reporting-plugin
Is it possible to navigate to a Sharepoint Site from a Confluence Page?
Asked by Sue Roe:

I have seen the confluence connectivity but I think this is for sharing content, and we may simly be looking to redirect via a URL on a confluence page to an existing sharepoint site..


Answers:
author: HuseinA
body: I'd suggest to use [HTML include macro](https://confluence.atlassian.com/x/jZMUCg) or use an iframe within [HTML macro](https://confluence.atlassian.com/x/PQBIAg).


Tags: sharepoint
Customize 'What's New' Feature Tour in Confluence 3.5
Asked by Karen_Mustain:

We are upgrading our instance of Confluence from 3.4.9 to 3.5.13. We love the 'What's New' Feature Tour and want to use if for the Share and Discover and Embed Media and Code topics. However, we want to remove the Better JIRA Integration topic. At this time, we do not use the JIRA application.

Is there anyway to just remove the Better JIRA Integration topic? Any assistance would be appreciated.

Thanks Karen Mustain


Answers:
author: Matt
body: Check out our documentation on [Configuring the 'What's New' Dialog](http://confluence.atlassian.com/x/i4cKDw)

comments: author: Coen Flach
body: Hi Matt,

We are currently in the process of changing the what's new links. I followed every step in the "[Local Confluence Documentation](http://confluence.atlassian.com/display/CONF35/Local+Confluence+Documentation#LocalConfluenceDocumentation-helppagelinks)", i.e. placed the `help-paths.properties file in `{`CONFLUENCE-INSTALLATION}\confluence\WEB-INF\classes, edited the file and restarted Confluence. I followed Bill Martin's `[advice](http://confluence.atlassian.com/display/DOC/Configuring+the+What%27s+New+Dialog?focusedCommentId=249856187#comment-249856187)` to leave the prefix empty and enter full URL's for each key. This way we are able to retain all original links, while changing only the help.whats.new.iframe.link key. However, after restaring Confluence, the What's New Tour still points to its original value, as if Confluence does not recognize the discrete ``help-paths.properties file in `{`CONFLUENCE-INSTALLATION}\confluence\WEB-INF\classes. Could you please advice on what may have caused this? We are using Confluence 3.5.`

Thanks in advance,

Jurriaan van Reijsen

The Courseware Company - Dutch Atlassian Partner


author: Matt
body: Hi Jurriaan -- I wish I knew how to help! I'd suggest creating a support ticket at <http://support.atlassian.com> so we can identify the caiuse of the problem.


author: Coen Flach
body: Thanks for the advice, done that!


author: JamieA
body: It just loads a page in an iframe - currently for me it points to:

<http://docs.atlassian.com/confluence/docs-35/whatsnew/iframe>

So you could take a copy of that page to your local confluence instance, adjusting links as necessary, then find that link in your installation above and adjust it to point to your modified page.