youngmon/atlassian-qna huggingface dataset:
Error Message When Resetting Admin Password
Asked by Zebadiah Ramos:

When I attempt to reset the admin password using the below query I receive an error message stating "Error converting data type varchar to numeric". Any ideas as to what I'm doing wrong?

update cwd_user set credential =  
'x61Ey612Kl2gpFL56FT9weDnpSo4AV8j8+qx2AuTHdRyY036xxzTTrw10Wq3+4qQyB+XURPWx1ONxp3Y3pB37A=='  
where id= 'admin'

Thank you for your time, and please let me know if more information is needed!


Answers:
author: Nic Brough -Adaptavist-
body: id is the unique id for the line in the database representing a user. It is NOT the user's login.

Try using lower_user_name instead of id.

comments: author: Zebadiah Ramos
body: Awesome, thanks, Nic!

I used the unique id and it worked no problem.
We needed to reinstall Confluence and have a new server ID, so we need a new license.
Asked by Larin Dodgen:

I was hoping we could get a new license that would replace the existing one, without paying $10 again. The current license doesn't work with the new server ID.


Answers:
author: Mikael Sandberg
body: The license is not tied to a specific server id if it is a paid license, it only used internally for tracking, see this thread [https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-...](https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-7-4-4/qaq-p/638438/jump-to/first-unread-message)

You should still be able to just copy/paste the license key and use it on your new server.


author: Larin Dodgen
body: That's good to know. We'll try it again. Maybe a copy error. It's appears to be working. Now we just have some configurations to do.
Show text output result based on options selected in multiple dropdowns
Asked by Hossayn Ratlami:

Hi,

I would like to do the following in Confluence Server

Dropdown 1

Dropdown 2

Result 1 (appropriate result appears based on options selected in dropdown 1 \& 2)

Dropdown 3

Dropdown 4

Result 2 (appropriate result appears based on options selected in dropdown 3 \& 4)

Final Result 3 (based on result 1 \& 2)

This was created in excel sheet and results were calculated using excel formulas. I was unable to do this in confluence and could not find any marketplace add-ons that could do this.

Anyone knows how can I do the same or any add-on that can achieve this?

Thanks alot!


Answers:
author: Nic Brough -Adaptavist-
body: There are several "forms for confluence" add-ons in the marketplace that are worth a look.

comments: author: Hossayn Ratlami
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Thanks for the response. I am trying "forms for confluence" by Adaptavist. How do I calculate and display the final result as in the above example based on the first 2 dropdowns.

Dropdown 1: Yes (Value:5) or No (Value:0)

Dropdown 2: Yes (Value:5) or No (Value:0)

Dropdown 3: High (Value:10) or Medium (Value:5) or Low (Value:0)

Result : I would add up the values and display the a text message based on the total value of dropdown 1, dropdown 2 and dropdown 3

Is this possible in "Forms for Confluence"?


Tags: confluence-server
Creation of Global Variables permission
Asked by Casey Maynard:

<https://confluence.atlassian.com/bamboo/defining-global-variables-289277112.html>

This pages states.

1. Click the ![](https://confluence.atlassian.com/bamboo/files/306350223/405504149/1/1379633820512/cog.png) icon and select **Global Variables**.

I have Admin access, but when I click the "cog" icon I do not see the Global Variables option.

I need some guidance as to how to create a Global Variable that I can place within my pages and/or templates

Basically I need a place in Confluence where I can define a variablename like \<Application Name\>, or \<Version Number\>, or \<Product Manager\> and when I type $variablename.appname, or $variablename.version or $variablename.productmanager it will just pull in that value when I select from a Template which has one of my variables. My apologies if this is not clear.


Answers:
author: EPS Software Engineering AG
body: Hi Casey,

We faced the same problem and solved it by implementing an App. Have look on the Marketplace. It's called Easy Space Variables (only for Confluence Server).

Regards,  
Stephan


author: Casey Maynard
body: <https://jira.atlassian.com/browse/CONFSERVER-22580> it seems to be 'Resolved', but I do not see how these can be implemented.

comments: author: AnnWorley
body: Hi Casey,

[Impliment system variables into confluence/spaces/pages so macros and other features can call them](https://jira.atlassian.com/browse/CONFSERVER-22580) was closed as a duplicate of the one Shannon linked: [Global variables](https://jira.atlassian.com/browse/CONFSERVER-3999)

[This comment](https://jira.atlassian.com/browse/CONFSERVER-3999?focusedCommentId=902216&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-902216) on that ticket recommends a plugin: [projectdoc Toolbox for Confluence](https://marketplace.atlassian.com/plugins/de.smartics.atlassian.confluence.smartics-projectdoc-confluence/server/overview)

I hope the plugin can help with your immediate implementation requirement.

Thanks,

Ann


author: Shannon S
body: Hi Casey,

To verify, you are referring to Confluence and not Bamboo, correct? I ask because the article you referenced is for Bamboo.

Confluence doesn't have a way for users to set global variables, but there's a feature request for it:

* [CONFSERVER-3999](https://jira.atlassian.com/browse/CONFSERVER-3999)

I recommend that you vote on that and comment with your usage case, so it will help us to understand the need for it.

Let me know if you have any questions about that.

Kind Regards,  
Shannon

comments: author: Casey Maynard
body: Yes, it is Confserver, not Bamboo.

Sorry but 'voting' on a issue will not resolve my immediate need to implement this in my documentation. So I think I will have to find another option. Maybe a plugin.
Need to trasnfer Confluence License to new server
Asked by Marco Tafur:

Been using Confluence 6.1 for the past months with embedded DB. Executed and upgrade to 6.4 with SQL as DB to a new (Linux) server.

I need to decomission the old server and transfer the license to the new one.

Please Advice.


Answers:
author: Mikael Sandberg
body: The license is not tied to a specific server id if it is a paid license, it only used internally for tracking, see this thread [https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-...](https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-7-4-4/qaq-p/638438/jump-to/first-unread-message)

You should still be able to just copy/paste the license key and use it on your new server.

comments: author: Marco Tafur
body: Thanks. I thought it was tied to the Server ID.

I managed to paste and license the new server.

How do I mark this as an answer?


author: Mikael Sandberg
body: [@Marco Tafur](/t5/user/viewprofilepage/user-id/1157441) just click on the check mark next to my reply, that will mark your question as answered. You can also checkout the article I just published about it, <https://community.atlassian.com/t5/Feedback-Forum-articles/How-and-why-to-accept-a-solution-to-your-question/ba-p/656156>


author: Marco Tafur
body: Done. Thanks.
New Page Already Being Edited By Different User
Asked by Brandon Viertel:

Recently, a user had went to create a page in a space (after some server downtime). When they selected create a page they were brought to to the edit page section. However, when they landed there it had notified the user that the page was being edited by another user. This was off of a brand new create page. We are running an older stand alone version, Confluence 5.4.4. Any idea as to why this had happened?

Thank you,

Brandon


Answers:
author: Shannon S
body: Alright, thank you for letting me know Brandon.

If it occurs again you can send us some details regarding your logs, etc. but I would definitely recommend upgrading soon, at any rate, if you are able.

Kind Regards,  
Shannon


author: Shannon S
body: Hi Brandon,

Does this occur with any new page, or only this particular one?

Also, you may be aware that your Confluence version is no longer being supported or updated due to our [End of Life Policy](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html). Thus, it's possible this is a bug that has already been fixed. I can try to help you track it down, so you can let me know if it always occurs, or only for specific pages/spaces.

Kind Regards,  
Shannon

comments: author: Brandon Viertel
body: This is the only recorded issue of this particular type, and it only happened on that one particular page. The page had not even been fully created yet when it displayed that another user was editing it. It happened after the server went down for a cache syncing process. This particular user was having issues since that process had started (503 errors when creating and saving pages), and that issue has since dissipated. It was 2 days after the sync process where the user was able to create and save again, and the page with the editing issue was her first create page after the cache sync.
Can not apply CSS style to border
Asked by Vladislav Grin:

Hello!  
I have added Deck of Cards to my page and CSS stylesheet.  
In CSS stylesheet I wrote next code to visually hide the top border of Deck of Cards.

```
.aui-tabs.horizontal-tabs>.tabs-menu~.deck-cards { border-top: 1px solid #FFFFFF !important;}
```

When I try to see "preview" of the page Confluence shows me Deck of Card without of border, but after I press save porder appears on the page.  
You can find screens of trouble below.

Help me please to solve this trouble.

Thank you in advance!  
![1.JPG](/t5/image/serverpage/image-id/7862iB7F7337DCA9E5773/image-size/large?v=v2&px=999 "1.JPG")![2.JPG](/t5/image/serverpage/image-id/7863i51A203029E061E96/image-size/large?v=v2&px=999 "2.JPG")


Answers:
author: Vladislav Grin
body: Hi once more.

My trouble is solved, I have found a solution.

Unfortunately Confluence change "\>" sign into "\&gt". To solve such things I replaced "\>" with " :nth-child(n)" and it works well.

Hope it would be helpful for some one.
Changing Links After Renaming A Space
Asked by Xavier Amador:

Hello,

As the name of our organization has changed, we would like to change the site title of our Confluence page, which will of course change the server base URL. If we change this, however, all of the links within the space, which link to other articles in the space, will be broken. Is there a way to update site title URL in all the links in a space that point to the current site title URL (and of course not modify external links which do not point to the space)?


Answers:
author: AnnWorley
body: [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) that was an eloquent explanation of a matter that I always struggle to explain.

[@Xavier Amador](/t5/user/viewprofilepage/user-id/588050)We have an article that may help: [How Do I replace all 'hard' links to my old Base URL](https://confluence.atlassian.com/confkb/how-do-i-replace-all-hard-links-to-my-old-base-url-284366235.html)

comments: author: Xavier Amador
body: Thanks for the reply, Ann. Can you confirm if this works in Confluence Cloud (not Server)?


author: AnnWorley
body: The base URL cannot be changed in Cloud: [Restricted functions in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html)  
Are you planning to export your current Cloud instance to a new one with a different URL?


author: Xavier Amador
body: Thanks for pointing that out (I was not aware). I suppose in that case, yes, I would have to export it and import it to a new one which matches the name we would like to use.


author: AnnWorley
body: In that case you will be making an XML back-up so you can use Option 1 from [How Do I replace all 'hard' links to my old Base URL](https://confluence.atlassian.com/confkb/how-do-i-replace-all-hard-links-to-my-old-base-url-284366235.html):
> Create a site XML backup and perform a find/replace or sed to change the old URL to the new URL. The chances for a false positive match in sed are very low for matching URLs, but if you want to confirm all changes, you can use vi or vim for the find/replace. This option will replace content in historical page versions.


author: Davin Studer
body: If you created the links like this then there should not be an issue. Confluence handles the link creation and they will change dynamically

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7869i38EF7B3FBA89A7F3/image-size/large?v=v2&px=999 "Capture.PNG")

However, if you inserted the links this way then they will not change automatically and you will need to fix those.

![Capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7870i4592DD6629C123F5/image-size/large?v=v2&px=999 "Capture1.PNG")

comments: author: Xavier Amador
body: Thanks for your reply. Unfortunately, the links were created using the second method. Do you know of a tool that could make batch changes to these links?
Confluence Could - Is there a way to hide the authors name?
Asked by Jake He:

Hi,

I am using Confluence Could. Is there a way to hide the author's name?


Answers:
author: Shannon S
body: Hi Jake,

There is currently not a way within Confluence Cloud to hide the "Created by" text.

It has been suggested in a feature request that you're welcome to vote on and watch in order to see if there is any progress on this request:

* [CONFCLOUD-37711](https://jira.atlassian.com/browse/CONFCLOUD-37711)

Let us know if you have any questions about that.

Kind Regards,  
Shannon
License for registered society
Asked by Holger Gerlang:

Hi,

long time ago i make my expericenses with confluence. Already is the best wiki for me.

Now, i work for a registered society in germany and it is a request to work with confluence. But the problem is, how i get a gratuitous licence for "registered society"?

Well, i hope someone can help me!

Yours faithfully

Holger


Answers:
author: Shannon S
body: Hi Holger,

If your society is a non-profit charity organization, then you can take advantage of a [Community License Request](https://www.atlassian.com/software/views/community-license-request).

Please feel free to fill out the form there and our Advocates team will get back to you.  

Kind Regards,  
Shannon


Tags: licence
Project overview <> page tree +
Asked by Quirijn van de Weg:

Hi, using Confluence Cloud and have page where I have multiple child-pages with projects team is working on.

On project page now have page-tree to get quick overview of all projects. When project is finished we move it under child-page 'completed projects'.

Is there a way to add some very limited details to the page-tree (like owner \& short summary per child-page)?

I can off course add table with links to child-pages and add annotation there but would prefer it if project is automatically included as soon as child-page is created.

Thanks!


Answers:
author: Shannon S
body: Hi Quirijn,

The Page Tree is meant to be a simplified overview of the pages and their children, thus it is not possible to include further details on the sidebar.

Let me know if you have any questions about that.

Kind Regards,  
Shannon


Tags: cloud
Location of stylesheet editting tools under new design
Asked by Ivan Kvolik:

I've been trying to change the layout of the page using this tutorial:  

<https://confluence.atlassian.com/confkb/how-to-hide-content-author-name-created-by-in-a-page-701600769.html>

however under new design of the confluence i can't seem to find the stylesheet option in the menu. Could anyone help me with it?

Thanks.


Answers:
author: Shannon S
body: Hi Ivan,

The article you're referencing is meant to be used only with Confluence Server.

In Confluence Cloud, you're only able to edit the PDF stylesheet, and add a header and footer using basic wiki markup.

[Re: Restricted Functions in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html)

|--------------------------------------------|------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| > Look and feel > * Layouts > * Custom CSS | > No | > As Confluence uses a custom theme, it is not possible to [customize the layout](http://confluence.atlassian.com/display/DOC/Customising+Site+and+Space+Layouts). > It is also not possible to [style Confluence with CSS](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html). |

There is a feature request to be able to hide the "Created by" text, so I would recommend that you vote on it and watch it for any updates:

* [CONFCLOUD-37711](https://jira.atlassian.com/browse/CONFCLOUD-37711)

Let me know if anything is unclear.

Kind Regards,  
Shannon
How to diabled auto expand menu in sidebar?
Asked by Tony Montana:

How to diabled auto expand menu in sidebar after click on main? Or hide some pages in sidebar for view


Answers:
author: Shannon S
body: Hi Viktar,

Can you please clarify with us what behavior you're referring to? Do you mean to not expand the children when you click on a parent page in the Page Tree? Which version of Confluence are you using?

If you can send us a screenshot of the behavior, we'll be able to understand and better assist you.

Kind Regards,  
Shannon
Missing Templates/Blueprints shown...
Asked by J?rg Bofinger:

Hi community,

again I have a curious thing...

When I want to create a new space there will be shown a lot of templates/blueprints to me which have a dead link. I also have this behavior when I try to add them into allready existing spaces.

The curiosity is that I have access to them in the "global templates and blueprints" section in the config menu. I'ts possible to me to access and edit them. Even as a Administrator I'm not able to (de)activate templates/blueprints

What is the reason for that behavior and how can I solve it so that I can use the templates?

THX in advance

J?rg

![Foto.PNG](/t5/image/serverpage/image-id/7847i6D6605586B29EB5B/image-size/large?v=v2&px=999 "Foto.PNG")


Answers:
author: Shannon S
body: Thanks, J?rg,

So I do believe the ones you're seeing are from Jira Software, which is why they're not working.

Were you looking to remove them or use them? If you want to remove them, when you remove them from the Space Blueprints, do they not show anymore in the dialogue?

Kind Regards,  
Shannon


author: J?rg Bofinger
body: Hi Shannon,

thank's for your response...

Yes, we have Jira Servcie Desk installed and productive.  
Formerly we tried out Jira Software but we've deinstalled it after the trial period.

The shown blueprints are existent in the config section of the space and also in the config section of the confluence system.

cheers  
J?rg


author: Shannon S
body: Hi J?rg,

They appear to be Jira related blueprints. Do you currently still have Jira installed, and do you see the blueprints in the Space Tools?

Have a look at the documentation on [disabling Blueprints](https://confluence.atlassian.com/doc/blueprints-323982376.html#Blueprints-Disableablueprint) for the location of that.

Kind Regards,  
Shannon


Tags: blueprint

template
Unable to edit an excel sheet.
Asked by Divya Dangeti:

Dear Team,

When we are trying to click "Edit Document"of an excel sheet in confluence space a dialog box has been opened "Firefox or IE is required to use this feature ".

Strange thing is I have opened in Internet Explorer browser, still this feature does not works.![excel.PNG](/t5/image/serverpage/image-id/7846iBB31F2219D27A45B/image-dimensions/475x194?v=v2 "excel.PNG")

Can you please suggest any answer why it is throwing a strange behavior.

Thanks,

Divya.


Answers:
author: ChungKyu Lee
body: Please tell your IE or FF version.

comments: author: Divya Dangeti
body: IE version is 11.

![IE.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7851i629349F6697E0C8A/image-dimensions/255x194?v=v2 "IE.PNG")

Thanks,

Divya.


author: Divya Dangeti
body: Hi,

In firefox it is opening correctly, but in the Internet Explorer the document is not opening.

Thanks,

Divya


author: Davin Studer
body: This feature is using WebDAV to accomplish this. Possibly your IE has been locked down to not allow WebDAV?

comments: author: Divya Dangeti
body: Hi Davin,

Can you please tell me how to remove the lock for IE to allow WebDAV.

Thanks,

Divya.


author: Davin Studer
body: I wouldn't know. Just throwing out ideas to look into.
JIRA Service Desk & Confluence maintenance cost after 1 year ???
Asked by Abhijit Kirdat:

How to renew JIRA Service Desk \& Confluence maintenance cost after 1 year? And what would be the best price for it ?? Please help on the same asap.


Answers:
author: Nic Brough -Adaptavist-
body: You can renew from your my.atlassian account used to purchase the originals. Annual maintenance is half the price of a new licence.

For "Best Price", some partners and resellers are able to offer small discounts.


author: ortoscale
body: Atlassian should share that info on pricing page. One has to dig into to find something that important.

**from pricing:**

Our Server licenses entitle you to perpetual use, and include 12 months maintenance (updates/support) starting from the date of purchase. Renewing maintenance is entirely optional.

buying self-hosted 50 users version for $3600. Each next year customer must pay $1800 to sta with current version. Maybe it's optional but definitely important info....


author: ChungKyu Lee
body: Ex)

0-1 Year 100$

re-new

1-2 Year 50$

re-new

2-3 Year 50$

re-new

3-4 Year 50$ ...

It's a important 0-1 Year Cost.


Tags: jira-service-desk
Your commercial Confluence support and updates are available until Nov 17, 2017.
Asked by Saeed M:

Any ideas why our installation says

Your commercial Confluence support and updates are available until **Nov 17, 2017** .

when we check online it says

SEN-XXXXXXX Confluence (Server) 10 Users: Starter License Infin8IT 17 Nov 2018


Answers:
author: Nic Brough -Adaptavist-
body: That suggests you have renewed your licence, but not applied the new key to Confluence. Your account knows about the new licence, but you have not told Confluence you have it.

comments: author: Saeed M
body: Thanks!

I realised that after I posted my question. Working now