youngmon/atlassian-qna huggingface dataset:
Custom Card Button No Longer Works
Asked by David Z.:

I've been using a custom button called **TASK LIST** for the past year or so that, up until very recently, was working flawlessly.

![Screenshot 2021-12-09 130410.png](https://community.atlassian.com/t5/image/serverpage/image-id/173177i802F75625A47BBF1/image-size/large?v=v2&px=999 "Screenshot 2021-12-09 130410.png")

Now, when I use this button within a card, I get a "Success!" notice in the bottom left corner, but nothing on the card description actually changes.

My other custom buttons are working fine. Just this one has given up.  

Has anyone else experienced this?  

Thanks in advance!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi David! Welcome to the community :) do you see any errors in the command logs here?  
![command log.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/173193i768D8287459743E4/image-size/large?v=v2&px=999 "command log.PNG")  
If not, maybe try copying the command, and recreating it?   

comments: author: David Z.
body: Hi Hannah,  

Thanks very much for your response, and for the warm welcome.  

No, there are **zero** errors in the command logs, and I've already tried copying/recreating the button *and* rebuilding it from scratch --- no dice!


author: Hannah Humbert - Simpla Workflows
body: Oh, I think I may have figured it out! Tried to recreate your automation (not sure if it's exactly the same), but take a look at this:  
![butler button.gif](https://community.atlassian.com/t5/image/serverpage/image-id/173203i292FA06AA8105670/image-size/large?v=v2&px=999 "butler button.gif")  

It looks like the automation doesn't work when the cursor is in the description. However, if you click out of the description THEN select the button, it works. Not ideal seeing as the cursor jumps into the description by default when opening the card...  

Does the same thing happen with you? I'm not sure if it's expected behaviour, so I'd reach out to Trello support directly to let them know what's happening.


author: David Z.
body: Hannah, you're a champion! That totally worked!  
I'll definitely report it to Trello Support.  
Thank you so much!


author: Hannah Humbert - Simpla Workflows
body: Woohoo! Glad it was a reasonably easy fix! ? Hopefully, Trello can fix it so it's less prone to user error ?
iCalendar
Asked by Carmen Dwyer:

I can't link my calendar with my Outlook calendar

Is this an Outlook issue ?


Answers:
author: Alex W
body: Hey Carmen, have you followed all the steps on our help doc to link your boards to Outlook Calendar: <https://help.trello.com/article/1064-using-trello-with-microsoft-outlook>

If you're still having issues and they're on Outlook's side, you might want to reach out to Microsoft (or your internal IT team if your Outlook is managed).
Can't see Trello in Teams
Asked by Christina Barone:

Hello, I was invited to a trello workspace and would like to view that workspace in Teams but it will not link. Thanks


Answers:
author: Suvradip Paul
body: Hi [@Christina Barone](/t5/user/viewprofilepage/user-id/4667815) ,

Thanks for posting and welcome to the community.

Can you please add the Trello tab to MS Teams Channel as suggested here - <https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>?

Please check and let me know if that helps.

comments: author: Christina Barone
body: hello, yes i have tried that


author: Suvradip Paul
body: Ok, it's hard to debug from here in community and I would suggest you to contact Trello Support directly - <https://www.trello.com/contact>. Could you please reach them and report this issue?
Trello Upgrade not Active
Asked by Megan Marsh:

I paid for 5 accounts in June of 2021 to upgrade to Premium, to be able to use the Power Ups. Within the last few weeks I noticed that all my boards are labeled as "Free" and has no upgrades. Any suggestions on how to get help from Trello on this?


Answers:
author: Felix
body: Hey [@Megan Marsh](/t5/user/viewprofilepage/user-id/4667720)

are your boards in the Premium workspace?

Trello boards that are not in the paid workspace will be treated as "free" boards.


Tags: power-up

premium
Email card variable
Asked by Freddy Murillo:

I need to get the card email from a variable because i want to make a rulle that when someone is named in a card comment thisone (external person, not a member of the board) receive a mail with the comment detail (i already done this) and the card email so this person could answer by email and it is added automatically to the card as a new comment.

I know that by using the share button I can get de email, but what i really want is include this in a rule through a variable.


Answers:
author: milynnus
body: [@Freddy Murillo](/t5/user/viewprofilepage/user-id/4667695)

Have not tried it but it is can get a http request to expose the card email as a {httpresponse.card_email}. I will update this answer. **Updated** : tested and found to be true  
![Screen Shot 2021-12-10 at 8.22.04 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/173226i4C3CE7BF7B8536AC/image-size/large?v=v2&px=999 "Screen Shot 2021-12-10 at 8.22.04 AM.jpg")

BTW

1. have you look at Sendboard or now known as Email by Trello.
2. I know with Contalist you can have @mention in comment to send email which you can create a template for it.
3. Also look at benkoboard
4. RYO by supplying the {cardid} as part of the email and use that to write the email body in returned card description into the comment.

comments: author: Freddy Murillo
body: Thanks for your repply.

Could you please show me how you used {httpresponse.card_email}?


author: milynnus
body: [@Freddy Murillo](/t5/user/viewprofilepage/user-id/4667695)

Please note that card email is not available via API. see my update.   

You can read about http request here.   
<https://help.trello.com/article/1203-issuing-http-requests-with-butler>


Tags: card

email

rule

variable
Swapping out emails, same user. Will I get charged?
Asked by Gabriella Castaneda:

So I have a premium account for my small business and we have two users who have wanted to swap out their emails ( I am the admin on the workspace). Since I added their new emails to the workspace I was charged because I technically added a new user. I want to delete their old emails and replace with the new ones. Will I still get charged for doing this? Will it prorate? HELP! Im paying for 2 more people extra for no reason when it's the same physical person, just two different emails for those two people.


Answers:
author: Alex W
body: Hey Gabriella, I can see you raised two billing support tickets about this. The second will be closed as a duplicate, but I can see the first was replied to on the 10th and is awaiting your reply.


Tags: billing

group

premium

sign-up

user
Cardsync for teams problem with authorising
Asked by b_akkerman:

Dear reader,

Whenever I try to authorise the card sync Powerup I get this notification. What can I do to enjoy Cardsync's features?

![Schermafbeelding 2021-12-06 om 15.30.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/173098iE9A6F8B8C5A0092E/image-size/large?v=v2&px=999 "Schermafbeelding 2021-12-06 om 15.30.32.png")


Answers:
author: Robin Warren _Blue Cat Reports_
body: it looks like Cardsync haven't been paying attention when Trello change some requirements on power-up developers recently

You will need to contact their support email [support@cardsync.xyz](mailto:support@cardsync.xyz)

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)

comments: author: Tomas Coox
body: I'm having extreme difficulties contacting cardsync also. The refuse to answer. Their subsciption-payments keeps on arriving after I've removed the powerup. :(


Tags: card

sync
Card buttons not available for guests
Asked by 5VISION Projektmanagement:

Hello,

i created some card buttons and marked also all three checkboxes but my guests can't see they - only the admins.

Rules are working.


Answers:
author: Felipe Kowalczuk
body: Hello [@5VISION Projektmanagement](/t5/user/viewprofilepage/user-id/4639181) ,

Thanks for reaching out! :)

We would like to thank you in advance for being part of our Trello community and we will try to solve your problem / need in the best way possible.

When you create an automation Card Button, even if you select "Enable on this board", "Enable on all boards of this workspace" and "Shared with workspace" and the guest is a board admin, he/she will not be able to use the card button. You'll have to add/invite him/her to become a workspace member, only then he/she will be able to use the card button automation. I did a recording to show you this <https://share.getcloudapp.com/7KuADDrE>

You can also read more explanation about it in this article <https://help.trello.com/article/1318-creating-and-managing-butler-commands>

Best Regards,

Felipe

comments: author: 5VISION Projektmanagement
body: Hello Felipe,

that means, i have to pay also for this users?


author: Felipe Kowalczuk
body: Hi [@5VISION Projektmanagement](/t5/user/viewprofilepage/user-id/4639181)

You can simply add them to become a Workspace members. However, if this Workspace is not a free Workspace, then it will be billable. Check for more information here <https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard>. There are two ways someone can be billable in a paid workspace:

1. They are a Workspace member - either a normal member or a Workspace admin
2. They are a multi-board guest in the Workspace

A guest is someone who is a member of a board in a Workspace but is not a member of the Workspace itself. A multi-board guest is someone who is a guest on two or more boards within a Workspace. Multi-board guests are billed at the same rate as Workspace members. [See this page](https://help.trello.com/article/1123-multi-board-guests) for more information on multi-board guests.

Alternatively, the board members can create their own Card Buttons, Rules or other automations.


Tags: button

card
How to get Trello CSV export in right format?
Asked by Gina Patczowsky:

I'm able to export the data, but the spreadsheet is very chaotic and not usable. Everything is written in one column. Does anyone has any idea how to change that?


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hi Gina,

Normally when you open it it will ask something like 'split data into columns' which if you select it will ask some further questions. Sticking with the defaults will likely work fine from that step.

In google sheets the initial question pops up in a small button somewhere to the right of the text you paste in. Not sure what happens if you 'import' or were to open it in excel. But there is likely something like that going on.

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)


Tags: csv

export

ms-excel
?C?mo me paso al plan gratuito en Trello?
Asked by A. Flores:

Quiero volver al plan gratuito


Answers:
author: Felipe Kowalczuk
body: Hello [@A. Flores](/t5/user/viewprofilepage/user-id/4667217) ,

Thanks for reaching out! :)

We would like to thank you in advance for being part of our Trello community and we will try to solve your problem / need in the best way possible.

Regarding your question, I did a recording to show you how you can cancel your subscription and downgrade to a Trello free plan, check the recording here <https://share.getcloudapp.com/bLudW7lv>

For more information about this subject, check the article <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>

----------------------------

Hola @A_ Flores ,

Gracias por la ayuda. :)

Te agradecemos de antemano que formes parte de nuestra comunidad Trello y trataremos de resolver tu problema/necesidad de la mejor manera posible.

Con respecto a tu pregunta, hice una grabaci?n para mostrarte c?mo puedes cancelar tu suscripci?n y bajar a un plan gratuito de Trello, revisa la grabaci?n aqu? <https://share.getcloudapp.com/bLudW7lv>

Para m?s informaci?n sobre este tema, consulta el art?culo <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>
?????? ? ???????? ????? ????????
Asked by elena.zhuvagina:

????????????!

? ??????? ?????????????????? ? ??????. ?? ???? ????? ? ???? ??????? ????? ????????? ??????????. ? ??? ?? ????? ?????? ? ????? ? ???????????? ??????? ????? ????????? ??????????. elena.zhuvagina@faurecia.com

E![Screenshot_20211209-115335_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/173030iFC17510ADF066D3D/image-size/large?v=v2&px=999 "Screenshot_20211209-115335_Chrome.jpg")


Answers:
author: Vero Rivas
body: Hi [@elena.zhuvagina](/t5/user/viewprofilepage/user-id/4666975)

?? ?????? ????????? ?? ??????? ????????? trello

<https://trello.com/en/contact#/>

Cheers
Missing card cover, how to fix it ?
Asked by Athalla:

How to fix it ? everytime i open this board my cover is missing  

![bandicam 2021-12-09 10-31-54-579.gif](https://community.atlassian.com/t5/image/serverpage/image-id/173015i9DE209E511FFD2F6/image-size/large?v=v2&px=999 "bandicam 2021-12-09 10-31-54-579.gif")


Answers:
author: Fabian Lim
body: Hi [@Athalla](/t5/user/viewprofilepage/user-id/4666753)

If you go to the console logs on the browser can you see any error messages?

Regards

comments: author: Athalla
body: yes  
![Screenshot_10.png](https://community.atlassian.com/t5/image/serverpage/image-id/173020i0DC1EC4A7E21106F/image-size/large?v=v2&px=999 "Screenshot_10.png")
No access to exporting a Board as a CVS file. Help!
Asked by Natasha Davidson:

I have admin rights set up but cannot export a Board as a CSV file. Any ideas?


Answers:
author: Robin Warren _Blue Cat Reports_
body: As David has mentioned this is a premium feature, also check out other options we reviewed here <https://www.bluecatreports.com/trello-reporting/exporting-trello-data/>


author: David Bakkers
body: Hello [@Natasha Davidson](/t5/user/viewprofilepage/user-id/4666777)

From the [Exporting data from Trello page](https://help.trello.com/article/747-exporting-data-from-trello-1):
> If you need spreadsheet support, boards exported with **Premium** include CSV exports which can be imported into spreadsheet applications like Excel. Each user in a **Premium Workspace** (not including guests) has the ability to export the board as a CSV
As capas dos meus cart?es sumiram
Asked by marcos_mnt:

Ol? pessoal!

Quando abro meu Trello todas as imagens de capa aparecem e logo em seguida somem. Ficam apenas os t?tulos dos cart?es vis?veis.

**Detalhe:** a op??o CAPA DE CART?O j? est? habilitada nas configura??es.

Obrigado!!!


Answers:
author: Vero Rivas
body: Hi [@marcos_mnt](/t5/user/viewprofilepage/user-id/4666497)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Pictures-on-Card-Covers-Disappearing/qaq-p/1001902>

Cheers

comments: author: marcos_mnt
body: Thanks! ;)
restrict invites from members without workspace admin permission ?
Asked by Feier Florin:

Hello guys! just joined Trello and it is awsome! but I have a problem...

How can I restrict the right of workspace members to invite other members (not workspace members) to their boards (private or not).

I don't want to restrict board creation by workspace members, but I don't want workspace members to be able to add other non workspace members to their boards without my permission. Because if they do so I will be billed.

I still want as workspace admin to be able invite non workspace members to boards, but I don't want other members to be able to do so ... If I invite people as workspace members first they will be able to see the workspace visible boards and that is not acceptable.

Thank you


Answers:
author: Vero Rivas
body: Hi [@Feier Florin](/t5/user/viewprofilepage/user-id/4666477)

Look at this posts, maybe can help you

<https://trello.com/en/guide/permissions-controls#member-and-guest-permissions>

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Cheers
Stop seeing "Looks like your license has expired" on every card
Asked by Susan Mordy:

My trial of clockify power-up has expired - I don't want to use it anymore. How do I stop seeing this message on every card?

![IMG_7172.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/172958i16271D8FC88E8679/image-size/large?v=v2&px=999 "IMG_7172.jpg")a


Answers:
author: Michael Pryor
body: In the Right Hand Sidebar (hit '\]') can you find the link to Power-Ups, click it and disable the Power-Up for that board?
Is there a way to add a text box in a checklist?
Asked by Helena Wiebe:

I've just created a card with a checklist. Within that checklist, I want to add a note that doesn't require to be checked off. How do I integrate that within a checklist?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Helena Wiebe](/t5/user/viewprofilepage/user-id/4666340) ! Welcome to the community :) I don't believe there is a way to add a description to a checklist ? what would be the use-case? The only method I can think of is to create something that looks like this using emojis/markdown so it stands out a bit more:  

![checklsit description.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/172975iC2E0DD356FDCDE4F/image-size/large?v=v2&px=999 "checklsit description.PNG")

comments: author: Jerry Ramdien
body: What I really mis is the possibility to have sub taks like in Asana. It should not be that difficult to implement in Trello.
How to mention one or several contact(s) in a Confluence page?
Asked by Ueli Anken:

Linking Atlas CRM contacts to a Confluence page next to page titel is a nice feature. But in my context, this is not enough. I would need to link single contacts at specific places on a page, typically inside a table. Current key short cuts (/, @ etc.) do not work. Any hints out there?

Thanks and best regards

ueli


Answers:
author: Elise Beer
body: Hi Ueli,

Elise from the Atlas CRM team here. Thank you for your question. Currently it's not possible to place a snippet on parts of a Confluence page to link contact or companies.

We have placed this feature on the backlog of our product. Would you like to be updated on this feature? We would be interested in the context of your use case too. If you would like to be kept informed, then please hand in a request at out [service desk.](https://avisi-support.atlassian.net/servicedesk/customer/portal/10)

Cheers,

Elise

comments: author: Ueli Anken
body: Hi Elise, thank you. I ke p looking for a solution... my case is the following:

I'm the media officer of Tour de Suisse (World Tour Pro Cycling)

With my team, we handle 3 main groups of people:

- Pro Cycling Teams

- Stage Organising Committees

- Media

The structure of our work and documents is similar, with stages and teams changiing from year to year. The individual people remain often ?in the circuit", while changing roles and/or team attributions.

So, what we need: A smart place to manage the list of people with a smart way to hook people into each year's specific workflow and documentation.

Any hint?

Best regards

ueli


author: Elise Beer
body: Hi Ueli,

The only solution I can think of is to change the name of the Atlas CRM contacts while they have changed from team, in that way they are directly linked to al relevant pages.

Otherwise, I don't think we can help with Atlas CRM.

Kind regards,

Elise


Tags: confluence
Is there any way to add custom stickers to Trello?
Asked by Maz Blake:

Hi, I like to create and use stickers. Is there any way to add custom stickers to Trello? Thanks in dvance


Answers:
author: Suvradip Paul
body: Hi [@Maz Blake](/t5/user/viewprofilepage/user-id/4665504) ,

Thanks for posting and welcome to the community.

Paid subscribers can get custom stickers by uploading images in custom stickers section in stickers menu, please check this article for reference - <https://help.trello.com/article/826-adding-and-removing-stickers-from-cards>.

Please check and let me know if that helps.

comments: author: Maz Blake
body: Thank you so much for your reply. That will help me with my way of working. (Yes, I did check the information you suggested!)


author: Suvradip Paul
body: Thanks [@Maz Blake](/t5/user/viewprofilepage/user-id/4665504) for confirming. Glad to hear that. Could you please accept the answer so that it helps others in future?


author: Rosa Clark
body: Hello, do you know if there is a way to add a custom sticker in an automation? Currently you can only select standard stickers.

Thanks


Tags: sticker
cannot connect to Google drive
Asked by huong tran:

When I tried to attack files from google drive to my card. I got a notification from google.

"

This app is blocked {#toc-hId--1208640369}
------------------------------------------

This app tried to access sensitive info in your Google Account. To keep your account safe, Google blocked this access."

Help me!

Thanks!


Answers:
author: jamesgillett
body: Hello

I am also receiving the same message.

Have tried following the instructions in the article but no joy. Do you know of any other solution?

Thank you


author: Vero Rivas
body: Hi [@huong tran](/t5/user/viewprofilepage/user-id/4665063)

Look at this post, maybe can help you

<https://help.trello.com/article/1331-trouble-attaching-from-google-drive#>

but you can also contact trello support

<https://trello.com/contact>

Cheers
Can I change commit author, or delete everything and start over?
Asked by RWE2:

I'm a novice, and I need to correct the author name in my initial commits. I'm reading the excellent Bitbucket documentation, particularly the chapter on "undoing changes", but nothing seems to work: No matter what I try, the commits with the bad author name remain in my local file and also in the Bitbucket file. If there is no way to fix this, can I just start over from scratch?


Answers:
author: Aron Gombas _Midori_
body: I don't think you can easily change the author of an existing Git commit.

I will require a heavier operation and will lead to problems if you already published the commit. But if you can accept those, then here is a [guide](https://makandracards.com/makandra/1717-git-change-author-of-a-commit).


Tags: author

bitbucket-server

commit

reset

server
Webhooks vs Post Webhooks
Asked by Nick Morales:

Hi, I'm trying to automate the task of getting a 'Post Webhook' from each of my repos, copy it, create a 'Webhook' with the same configuration and disable the original 'Post Webhook'. I am thinking of using the Bitbucket API and I can only find an API for POST 'Post Webhooks' but not for 'Webhooks'. Any ideas how I could go about this?

![Screen Shot 2020-09-02 at 9.23.40 PM.png](/t5/image/serverpage/image-id/108979i2CC24DD3CF646EFA/image-size/large?v=v2&px=999 "Screen Shot 2020-09-02 at 9.23.40 PM.png")

**GET/POST Post Webhooks:**

https://{bitbucket-instance}/rest/webhook/1.0/projects/{project}/repos/{repo}/configurations


Answers:
author: Wolfgang Kritzinger
body: Hi!

I think what you're looking for is this API: <https://docs.atlassian.com/bitbucket-server/rest/7.5.0/bitbucket-rest.html#idp385>

### /rest/api/1.0/projects/{projectKey}/repos/{repositorySlug}/webhooks {#toc-hId-1173961364}

Cheers,

Wolfgang

comments: author: Nick Morales
body: Yes! that's perfect, thank you so much!


Tags: bitbucket-server

server