youngmon/atlassian-qna huggingface dataset:
Remove Bitbucket Server and setup Bitbucket Cloud for SourceTree
Asked by Ragnvald L?kholm-Alvestad:

I installed SourceTree to access my Bitbucket cloud repositories but connected to the incorrect account type during installation. I signed into Bitbucket Server sign in during installation rather than Bitbucket Cloud, and now my SourceTree appears to be set up for server only and is not able to connect to my cloud repositories.

I have tried to remove SourceTree using Win7 Remove program tools, and reinstall the app but I do not get the same installation wizard as the first time allowing me to choose. Hence I am still not able to access my repositories. I installed according to this guide, but chose the incorrect option in step 4.

<https://confluence.atlassian.com/get-started-with-sourcetree/install-sourcetree-847359094.html>

It appears that some settings have been saved in a configuration that it picks up again as I reinstall it. I have even tried Windows Fixit tools for removal. No joy.

Any tips on how to get my setup to go all the way from the beginning again?


Answers:
author: Seth
body: You shouldn't need a fresh installation to connect sourcetree to your Bitbucket Cloud account. SourceTree can work with many repositories from many remotes.

Try opening "View" \> "Show Hosted Repositories", then "Edit Accounts...". You should be able to delete the Bitbucket Server, and add a Bitbucket Cloud.

comments: author: Ragnvald L?kholm-Alvestad
body: Great, worked perfectly!

Thank you, Seth!


Tags: bitbucket
SourceTree does not start after hard shutdown (sudden power off).
Asked by Sophie:

My PC (running Win 10 with latest updates) shut down hard from a sudden power off (human error).

I click on the SourceTree icon and it does ... nothing. No message. Just no start. I click on the icon, get the busy symbol for a moment, and nothing.

I did a complete uninstall and install with the latest SourceTree 1.9.6.1 with no change in behavior.


Answers:
author: Sophie
body: I found that the file

```
\Users\&lt;username&gt;AppData\Local\Atlassian\SourceTree.exe_Url_&lt;randomstring&gt;\1.9.6.1\user.config
```

was corrupted. Instead of being full of XML, most of the file was full of zeroes (0x00).

I copied the user.config file from the 1.9.6.0 sibling directory. I've lost some settings but SourceTree is working again.


author: Enok82
body: I also tried copying an old user.config but it just kept being corrupted.

Deleting the:

```
\Users\&lt;username&gt;AppData\Local\Atlassian
```

directory and reinstalling lost me all the settings but at least it worked!
Can't use Gitflow - Sourcetree crashes bash.exe msys-2.0.dll not exists.
Asked by Eduardo Izquierdo:

When I try to use gitflow (initialize gitflow in a repository whitout it), or create a feature, release in a repository with gitflow working in the past, it doesn't work.

sourcetreeerror.png

This feature worked perfectly in the past.

I tried with different Sourcetree versions, also with clean instalations, I deleted everything manually from the old installation, but always the same error.

Any idea?

Thank you for your help.  
[](https://community.atlassian.com/t5/Sourcetree-questions/Can-t-use-Gitflow-Sourcetree-crashes-bash-exe-msys-2-0-dll-not/qaq-p/335764?attachment-id=5126){#link_1168b0e6b6b009}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/10045/1/sourcetreeerror.png){#display_1168b0e6b6b009_0}


Answers:
author: Eduardo Izquierdo
body: This is not a problem with Sourcetree, the fail comes from system git, maybe a corrupt update, I don't know.

I wil try to remove and install again. At the moment, I changed from system git to embedded git in the options, and it works correctly.


Tags: bash

git-flow
sourcetree loses links to submodules after "reset"
Asked by Vyachaslav Gerchicov:

I have a sequence of commits which I need to unite into one. And one of them contains a link to submodule.

I reset all the commits with option "mixed" and commit again to create one big commit. I get the changes I need except of a link to a submodule.

How to fix that? Could you at least say how to do that with terminal/console in OSX?


Answers:
author: thinsoldier
body: Yeah I've experienced this annoyance.

After creating your 1 big commit, create the submodule and commit that but choose 'Amend last commit' and it should combine the submodule definition with the previous big commit.


Tags: commit

link

submodule
Migration to cloud - after a button with atlassian companion app disappeared
Asked by Anita H?tter:

We made a testmigration to cloud: after a button with companion app did not migrate and disappeared.

The old DC instance is working.


Answers:
author: Andr? Ulrich
body: No, there is no companion app in cloud, but you can use [GoEdit for easy attachment editing](https://marketplace.atlassian.com/apps/1211160/goedit-simply-edit-attachments?hosting=cloud&tab=overview)

comments: author: Anita H?tter
body: Thank you very much!


author: Anita H?tter
body: My question:

Does the companion app exist for confluence cloud?

If not are there possibilities to make for example a quick access to an excel sheet?


Tags: cloud

confluence-cloud
Migrate to cloud after a failed upgrade
Asked by Huy L_:

**Context** {#toc-hId--434554029}
---------------------------------

1. I received an email regarding security advisory CVE-2023-22515

2. I update the server from 7.19.3 to 8.5.2 to ensure everything is secured

3. After upgrading, the systems said:

#### License Inconsistency: Confluence support and upgrades for your current license have expired. {#toc-hId--1540943914}

You'll need to supply a valid license key. Confluence can't start without this.  
If you have a new license, please enter it on this [page](http://km.imt.vn/fixonly/fixlicense.action) and restart.

4. Clicking on the link for license, another error happens  

Oops - an error has occurred {#toc-hId-245504341}
-------------------------------------------------

System Error {#toc-hId--1561950122}
-----------------------------------

### Cause {#toc-hId--871388648}

Unable to find resource '/template/simple/textarea.vm'

**Question** {#toc-hId--881891752}
----------------------------------

**I check back the options provided by Atlassian and deciced to move to Cloud, but I can't get into existing server version to use Migration Tool app.**


Answers:
author: Simon Thelen
body: Hi,

we had a similar issue (regarding the textarea.vm error) which we managed to solve by creating the simple template as a copy of the aui template. See my answer [here](https://community.atlassian.com/t5/Confluence-questions/Re-quot-Unable-to-find-resource-template-simple-textarea-v/qaq-p/2499896/comment-id/282412#M282412) for more info.


author: mren
body: Hi,

we ran into the same issue after upgrading a dockered Confluence Server from 8.3.2 to 8.3.3 due to CVE-2023-22515.

As the author of the question describes, we receive the message

```
Unable to find resource '/template/simple/textarea.vm'
```

when we try to start Confluence Server after the upgrade.

Any help or solution would be appreciated!


Tags: confluence-server

migration-customer-care

server
E4 Approval responsibility change
Asked by Chandran Subramani:

Hi All,

I would like to change the E4 responsible for approving the permissions for new users to Confluence group.

My E4 responsible got changed, But still the requests are going to old colleague.

How i can change the E4 approval to a new colleague ?

Thanks


Answers:
author: Ste Wright
body: Hi [@Chandran Subramani](/t5/user/viewprofilepage/user-id/5333440)

Not sure what you mean by E4 Approval - can you expand on this? Is this an internal field or process specific to your company?

If yes - I'd contact your internal Jira Admin, which might be your IT Team or Support Team - as this is Atlassian's public forum and we won't know what this is!

Ste

comments: author: Chandran Subramani
body: Hi, for Confluence which i have created, to add new users to the Confluence page there is approval of Manager required, I would to change the responsible Manager who approves the new User addition.

Is this some thing you can help ,

Thanks

Chandran


author: Ste Wright
body: Hi [@Chandran Subramani](/t5/user/viewprofilepage/user-id/5333440)

Sounds like an internal issue - contact your internal IT Support team for help (or whoever is your Jira/Confluence/Atlassian Admin).

Ste


Tags: cloud
Table Horizontal Alignment always center
Asked by Antonio Petta:

Hello,

By default, Confluence Cloud pages have a fixed width. However, I prefer using the 'Full Width' mode. The issue I'm facing is that when I add a table, it automatically aligns to the center, and I can't find an option to change it to left alignment, for example.

The only solution I've come across so far is using layouts because they can be set to 'Full Width.'

Do you have any suggestions on how to change the alignment of a table within a 'Full Width' page?

Thank you!


Answers:
author: Dan Breyen
body: Hi [@Antonio Petta](/t5/user/viewprofilepage/user-id/384218) I found this out on Atlassian's Jira site to allow the functionality you are referring to. I would suggest voting for and watching it for future updates. I just voted for it myself.

[CONFCLOUD-76630](https://jira.atlassian.com/browse/CONFCLOUD-76630)


Tags: cloud

confluence-cloud
Upgrading JIRA/Confluence from an old version
Asked by Peter Jager:

Hi,

A long time ago, our company bought JIRA and Confluence (server version), but for various reasons these products were not implemented at the company.

But now, we would like to use it - company-wide - and we want to update to the latest version. Our JIRA version is 9.4.10, and the Confluence ver. is 6.6.5.

Our IT department inform us, there is no way to upgrade the Confluence. Is it true? Does anyone have experience with this?

I would be happy and grateful if someone could share this with us, or show some knowledge that could be used to make the necessary update.

Best regards:

Peter


Answers:
author: Rajesh Ramankutty
body: Yes we

Kindly find the Documentation below

<https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-938846936.html>


author: Victor Law
body: It is still possible to upgrade Confluence to the latest version if you have a valid license. However, please ensure you follow the version upgrade path for an older version of Confluence. E.g 6.6 -\> 7.x -\> 8.x.

On top of that, please ensure you check on the database and other system compatibility with the newer version of Confluence when planning the upgrade.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>


author: Peter Jager
body: Dear Laura,

We have a couple of projects and workspaces in JIRA and Confluence right now (and our JIRA is almost up-to-date, the version is a Nov 2022), these informations are important.

Now, we have a project in our company that aims to move to the cloud, but it is a very lengthy process (the target date is Q3 2024).

The upgrade is required for the transition peridon only.

Br,

Peter


author: Laura Campbell _Seibert Media_
body: Hi [@Peter Jager](/t5/user/viewprofilepage/user-id/5292853) and welcome to Community.

If you never got Jira and Confluence up and running, or at least the data in them is no longer important since it's pretty old, I would really recommend looking into starting over with Cloud. Since your company hasn't been using Jira and Confluence for a long time, you may have missed the news that Server sales have ended and support ends in just a few months. If your company needs to host Jira and Confluence because of data residency requirements or other, you will need to purchase Data Center licenses.


Tags: confluence-server

server
Can't find -> Confluence Admin menu
Asked by Dhaval Amin:

Reading confluence community doc how to add script in confluence. It says go to **Confluence Admin.** Where is **Confluence Admin** I can't find exact location. Help me to find this please.

I am reading - <https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html>


Answers:
author: Carlos Garcia Navarro
body: Hi [@Dhaval Amin](/t5/user/viewprofilepage/user-id/5333245) ,

Welcome to the Community! Are you using Confluence Server/Data Center or Cloud? The article you referenced is for Server/Data Center but you indicated 'cloud' in the post tags.

To answer your question about where the admin section for Confluence is, if you're an admin you should see the wheel icon on the top right corner:

![Screenshot 2023-10-04 at 11.39.45 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/284553iB901F48B19E38312/image-dimensions/202x124?v=v2 "Screenshot 2023-10-04 at 11.39.45 PM.png")


Tags: cloud

confluence-cloud
Can I add ConfiForms macros to a template?
Asked by Alana Churchward:

I am wanting to create a template in Confluence Cloud, so that users can select the template and create pages that all look the same.

Within this template, I want to include a form for specific fields that must be entered. Rather than using variables, I would like to use ConfiForms, but this doesn't seem possible.

It is not available in the template macro list so can't be selected. When I copy and paste it from another page, it appears on the draft template correctly, but then displays an error when the template is published.

I am very new to ConfiForms so it is quite possible I am missing something, but is this just not possible or am I actually missing something?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Alana Churchward](/t5/user/viewprofilepage/user-id/5248883) and welcome to this community

You can place/have ConfiForms macros in Confluence templates

But you need to create a page for the forms and macros to work. Meaning that they will not work on a template, but will work on a page that is created from this template

Alex

comments: author: Alana Churchward
body: Ahhh that makes sense!!! And seems very obvious!

Thank you so much, off to give that a try!


Tags: cloud

confiforms

confluence-cloud
Disappearing Page
Asked by Shontae Williams:

I created a new page in my personal space and moved it to my team's space. All authorized members have permission to view anything in the team space. Unfortunately, the page disappeared after I moved it and I am not sure how to recover it.


Answers:
author: Chris Rainey
body: Hey Shontae,

Have you checked the space settings? In the Manage Pages section of the space settings, you should see sections for Hidden Pages and Restricted Pages, I believe, among other options. I would suggest checking here in the team space to see if your page was hidden somehow.

comments: author: Shontae Williams
body: Thank you so much for the tip!


author: Chris Rainey
body: Happy to help!

Please consider accepting my answer as a solution :)


Tags: cloud

confluence-cloud

unknown-hosting-type
Error Page Not Found when trying to create PDF in Confluence
Asked by Alan Flores:

Hello:

We are receiving the error:

Page Not Found

We can't find that page. This could be because:

* The page doesn't exist.
* The page exists, but you don't have view permission for that space.

The confluence log has this entry:

2023-10-04 14:28:38,331 WARN \[http-nio-8090-exec-41\] \[extra.flyingpdf.util.ImageFileCacheUtils\] removeTempDirectory Cannot remove temporary directory: C:\\Program Files\\Atlassian\\Confluence\\${localHome}\\temp\\pdf-export0d2167aa-515a-4cf8-b1d2-e440ee7050c8  
-- url: /spaces/flyingpdf/pdfpageexport.action \| page: 293109762 \| traceId: b9b5adc454911c38 \| userName: anonymous \| referer: <https://confluence.valpo.edu/display/ITKB/How+to+Access%2C+Complete%2C+and+Share+the+%27CAS+Faculty+Activites+Report+and+Chair%27s+Evaluation%27+Form> \| action: pdfpageexport

I have done the following already:

Server rebooted

Cleared cache by stopping Confluence, removing folders bundled-plugins, plugins-osgi-cache, plugins-temp and plugins-cache. I then restarted Confluence and these directories were recreated.

Checked permissions to the folder .\\Confluence\\local-home\\temp and they look ok

We are able to Export to Word.

We are running version 7.19.9.

Anyone have an idea?

No I don't know if this has ever worked. I'm new to the company and was handed this application. I have zero experience working with it.

Any help would be appreciated.


Answers:
author: Brant Schroeder
body: [@Alan Flores](/t5/user/viewprofilepage/user-id/5333018) Welcome to the Atlassian community

How is the instance setup? Are you using a proxy? Have you submitted a support issue with a support zip so Atlassian can review the logs?


Tags: confluence-server

server
How might I add a variable status color to a task list checkbox in Confluence?
Asked by Mary Lawler:

I have a large program across multiple companies and teams. Everyone uses different tools to manage their work (JIRA, ServiceNow, Spreadsheets, Google Docs just to name a few). One of the things I'm trying to make easier is how to at-a-glance show status of program level activities on a task list (using the task list function in Confluence). Is there a way to create and allow selection of a checkbox that is Green, Yellow, or Red depending on current confidence? And, a little fancy, if the box is checked, it is automatically made green? All ideas are welcome, even if it's not using the task list functionality per se.


Answers:
author: Stiltsoft support
body: Hi [@Mary Lawler](/t5/user/viewprofilepage/user-id/5205367) ,

Maybe our app that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) will help your case?

You may use native Confluence tables with empty/not empty checkboxes and/or statuses and color your table rows regarding on the checkbox's state or the chosen status. The [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro will help you to fulfill the case. Later on your tables may be filtered and aggregated.

Or you may use the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and work with conditional formatting and other Excel-like features right on Confluence pages.

Please book a [live demo](https://calendly.com/tablefilter/live-demo?month=2023-10) from our team - we'll discuss your case thoroughly and give possible solutions.


author: Laura Campbell _Seibert Media_
body: Hi [@Mary Lawler](/t5/user/viewprofilepage/user-id/5205367) ,

Confluence tasks are binary: either done or not, and not meant to provide status information (in progress, blocked, on hold, etc etc). That's what Jira is for.

Have you had a chance to check out [Atlas](https://www.atlassian.com/software/atlas)? This seems like it might meet your needs since it takes information from Jira and provides a high level summary.


author: Marc - Devoteam
body: HI [@Mary Lawler](/t5/user/viewprofilepage/user-id/5205367)

Ootb there is no such option in Confluence.

The Atlassian Marketplace might have a app or apps the might suite the solution you are seeking.


Tags: confluence-cloud

filter

server

table
How to open a confluence page with credentials applied
Asked by Todd Winton:

We have our own application with a link to a confluence space. On server, we were able to inject the credentials in this link and open the page read only and display only parts of the confluence page using a header script based on the id passed. Is there a way to do this using guest access in confluence cloud?


Answers:
author: Benjamin
body: Hi [@Todd Winton](/t5/user/viewprofilepage/user-id/698273) ,

I've only used API calls using token as authorization to the cloud. Perhaps can create an account with limited access and create a token. Then making a call out to get a confluence page.

Maybe possible with a guest account if a token can be generated.


Tags: cloud

confluence-cloud
Update Without Notifying Watchers Option is Still Notifying Watchers
Asked by Lisa DellaPorta:

Hi all,

We heavily use this publishing option to cut down on notification spam. This week I received reports from users that despite the docs team selecting the update without notifying option, they were still getting notifications every time that page was changed.  
Is this some kind of new permission loophole that I missed? It's happening in a space where every employee is set to watch all pages, but my understanding was that this publishing option was for exactly this kind of usecase.   
I did find this issue but Atlassian closed it and claimed it couldn't be reproduced: <https://jira.atlassian.com/browse/CONFCLOUD-67625>  

It's happening for both spaces where a user is watching pages, and spaces where a user is not watching pages or the space.


Answers:
author: Ste Wright
body: Hi [@Lisa DellaPorta](/t5/user/viewprofilepage/user-id/5332995)

I assume you've managed to reproduce it beyond the original report?

If yes, I'd add a comment to that bug to clarify it's happening again, or raise a new bug :)

Ste

comments: author: Lisa DellaPorta
body: We put in a support request and Atlassian handled it. Thanks!


Tags: cloud

confluence-cloud
We have received the following message. Your subscription for Atlassian Cloud hasn't been renewed.
Asked by Mike McMahon:

Please help. We dont want to lose our data.

Previous posts say to post here to get in touch with atlassian support.

Thanks

Mike


Answers:
author: Florian Bonniec
body: Hi [@Mike McMahon](/t5/user/viewprofilepage/user-id/5332990)

You can find the retention policy in the page below.

> Data for product subscriptions on a Free plan is stored for 15 days, while data for product subscriptions on paid plans are stored for 60 days. If you reactivate your subscription within this period, all your data and settings will be retained.
>
> At the end of the data retention period, your product's data will be permanently deleted and can't be recovered. Read our [Data Storage FAQs](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/) for more information.

<https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/>

Regards


Tags: cloud

confluence-cloud
Page Chart Layout
Asked by Ninfa Borth Altadonna:

I recently created a table that has many columns and a lot of content. Is there a way to decrease the margin on the page so I can see more of the table? There is a lot of space to the right and left of the table but I can not stretch the table columns.


Answers:
author: G subramanyam
body: Hi [@Ninfa Borth Altadonna](/t5/user/viewprofilepage/user-id/5216439) welcome to the Atlassian community.

Please be informed their is no direct way to decrease the margin on a confluence page. Few workarounds I can think:

* Reduce font size
* Reduce number of columns
* Try using CSS to reduce margins around the table.


Tags: cloud

confluence-cloud
There are limited seats number for user in Confluence space
Asked by malika.raupova:

Do you have any insights about the limited seats number for Confluence space?


Answers:
author: G subramanyam
body: Hi [@malika.raupova](/t5/user/viewprofilepage/user-id/5237091) welcome to the Atlassian community.

I couldn't understand your query. But if you are asking for the number of users a space can have in lieu with pricing, then here is the **[link](https://www.atlassian.com/software/confluence/pricing)** with details.  


Tags: cloud

confluence-cloud