youngmon/atlassian-qna huggingface dataset:
Is it possible to disable invited users creating spaces
Asked by Nick Shaw:

I am testing the invite user flow for Cloud, and my new user is forced to create a new space, and also given the option to invite users. Neither of these things I want them to do.

I have the "Existing users can send invites to new users" option off.

Additionally only administrators have the ability to create public spaces. Yet my invited user is required to create a space, and still allowed to send invites.

Is there any way to skip this onboarding process altogether on Cloud? I just want to give them access to the site and nothing more.

Thanks!


Answers:
author: Clark Everson
body: Hi Nick,

If I remember correctly, it's not asking them to create a new full space, but a personal space which you should be able to restrict:

<https://community.atlassian.com/t5/Confluence-questions/How-to-block-personal-spaces/qaq-p/261383>

In regards to inviting users, unless something changed since December, you are not able to disable this. However, if a user doesn't have the rights to provide access, then approval is needed from an Admin.

Best,

Clark

comments: author: Nick Shaw
body: Thanks Clark!  

The flow does both; first it asks the user to create a personal space, then it asks them to create a public space.  

Funny thing is, I disabled non-admins being able to make public spaces, but the flow still asked the user to make one and it just silently didn't create anything. But I got what I wanted to that's all fine.  

Thanks for the info!


author: Jay
body: Thanks for the link [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809) - deleting them was getting tiresome and non of the users coming through the invitation process knew what they were doing or why so they all just sat there empty


Tags: cloud

confluence-cloud

invite

issue-create

space

user

welcome
How to create a new parent page?
Asked by Kat Figurelli:

Hi everyone,

I know how to create new child pages in a space on Confluence, but I'd like to create a new parent page and I'm unsure how to go about this. I want to create a new parent page to store some older documents under and label it "Archive." I know how to move pages from one parent to another...but I can't figure out how to create a parent page from scratch.


Answers:
author: Clark Everson
body: [@Kat Figurelli](/t5/user/viewprofilepage/user-id/4292258)

Welcome to the Community. Last time I did this I created a new page, and in the Space Settings change the home page location:

<https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html>

After you do that however, you need to configure the page tree to have the old documents under them

This is, from my experience easiest to do from the content tools section for changing home pages, under Reorder Pages![Screen Shot 2021-03-05 at 1.53.43 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/133239iBE17C0FA6894BBF2/image-size/large?v=v2&px=999 "Screen Shot 2021-03-05 at 1.53.43 PM.png")
How can I gather all page edits for multiple pages in the same place?
Asked by Zachariah Melcher:

Hello,

In our company we use confluence for call center scripts and policies that are constantly changing. It is hard to keep track of all the changes happening across multiple teams and orgs. When one of our editors makes a change it goes to a different slack channels depending on the script or policy. I looked through the community page and I am not coming up with anything (although that is probably because looking in the wrong places)

Is there a way that we can compile every page edit from multiple pages in a single place maybe with a brief summary of what changed?  

<br />


Answers:
author: Bill Bailey
body: Is this a case of just needing to keep content in sync? In other words, you are changing content in one place, that needs to be reflected elsewhere? If so, you can use the [multiexcerpt](https://marketplace.atlassian.com/apps/169/multiexcerpt?hosting=cloud&tab=overview) macro to have the same content appear in multiple places.

If you are just wanting to know what changed, you can use the [recently-updated-macro.](https://support.atlassian.com/confluence-cloud/docs/insert-the-recently-updated-macro/)

You can add a number of filters to narrow down its scope. It wont show you what changed, but you can have it list in reverse chronological order. Then at least you know what pages have recently changed. I do this for tracking doc changes based on a label with the doc's number.

comments: author: Zachariah Melcher
body: The Recently-Updated macro is precisely what I was looking for. That is very helpful!


Tags: cloud

confluence-cloud

page

summary
Files docx cannot preview
Asked by Fusion Helpdesk:

Files in Confluence cannot preview. Need to download to view.

**Confluence Document Conversion Library** and **Confluence Files**in Confluence already enable. Some docx able to preview and some fail to preview.

I also have check Resolution in URL below but still didn't work.  
<https://confluence.atlassian.com/confkb/unable-to-preview-attachments-when-viewing-a-page-but-other-attachment-functions-work-without-issue-945542592.html>

Please help.


Answers:
author: Fusion Helpdesk
body: Edit the document docx in Word and go to the **Design \> Watermark** menu and remove the Watermark

comments: author: Fusion Helpdesk
body: it should be able to preview after reattach back with the non-Watermark in confluence


author: nealfisc
body: Removing watermarking may be in violation of company information governance policies. Microsoft Azure Info Protection services will be using labels that will display company-sensitive information and file retention period as watermarks. Heads up ...watermarking will be prevalent given expanding Information Governance regulations and recent product updates in MS365.


Tags: confluence-server

server
Anyone having trouble deleting attachments in Confluence Cloud?
Asked by Rob Horan:

I'm asking about my own free instance, for which there is only Community Support, in case anyone wonders why I'm not submitting a but to Atlassian Support :)

I am unable to delete a text file from within the editor that I previously added to a page.

I'd add the video I recorded of it but that's not an option.

I go to edit the page and when I click on the X in the file nothing happens.


Answers:
author: Deepanshu Natani
body: Edit the page, click on the file you want to delete and then click the "Delete" key on your keyboard.

This worked for me.

The "x" button in UI didn't work for me too.

comments: author: Rob Horan
body: This worked for me, thanks. I'm going to reproduce this in a commercial cloud system so I can justify logging a support ticket :)


Tags: cloud

confluence-cloud
no image formatting options
Asked by Barb Yantha:

according to this article <https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Addformattingtoyourpage-images>

After copying and image and pasting it into my article, I should be able to hover over my image and view a toolbar.

I'm using the new editor and when I hover over/click on an image I don't get a toolbar: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/133207i8AAFD1B690CF8F03/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Stephanie Brudvik
body: I also have this issue. Sometimes I see the image controls, but they only flash and don't stay long enough to click on them.


author: Deepanshu Natani
body: This works after clicking on the image.

Can you try it out using a different browser (if you have confirmed that you are using the new editor)

comments: author: Barb Yantha
body: Yes, I'm in the new editor and I tried in different browser and same result.


author: Barb Yantha
body: How do I get in touch with support staff to get help with this issue?


author: Stephanie Brudvik
body: I also have this issue. Sometimes I see the image controls, but they only flash and don't stay long enough to click on them.


Tags: cloud

confluence-cloud
How do I start my own team space?
Asked by Axel Booij:

When I hit the button 'Spaces' the only thing I see is (1) an overview of recent spaces and (2) a space overview. Unfortunately there is no button 'Create new space'. Does this have anything to do with the restrictions of my account? (I'm not a an administrator i.e.)


Answers:
author: Nic Brough -Adaptavist-
body: Indeed it is. Create space is limited to administrators and anyone in the group(s) named for space creation.

I would ask your admins to add you to the global "can create space" permission.

comments: author: Axel Booij
body: Thanks for the quick response! Now I know what to do:)


Tags: confluence-server

permission

server

space
After upgrade from 6.15.9 to 7.4.6 the page property report displays my pages multiple (3) times.
Asked by Johan Spruyt:

After upgrade from 6.15.9 to 7.4.6 the page property report displays my pages multiple (3) times. One time with the fields I want and 2 times only the Title. I think this is because I use 3 page properties containers on my pages. In 6.15.9 it return 1 line, now 3 lines. Can this be avoided?


Answers:
author: Brant Schroeder
body: [@Johan Spruyt](/t5/user/viewprofilepage/user-id/1198116)

It will show all the page properties that a page has. You can filter on what columns you would like to show in the page properties report.


Tags: confluence-server

server
Analytical data collection
Asked by Paul Cattermer:

I am hoping to create a template in Confluence of a daily progress report for a test/trials.  

What I would like to be able to do in the future is then be able to pull from those reports various trends  

So all speed above 5 knots only be shown or distances above 20km etc  
Can this be done with macros in the template?

<br />

Many Thanks


Answers:
author: Vero Rivas
body: Hi [@Paul Cattermer](/t5/user/viewprofilepage/user-id/4291995)

Maybe you need a addon, look at this

[https://marketplace.atlassian.com/apps/1215171/zabbix-plugin?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215171/zabbix-plugin?hosting=server&tab=overview)

Cheers


Tags: cloud

confluence-cloud
Can't list users with @ to share my page
Asked by Martin Marquardt:

We have the problem since server-update to version 7.11.0 that no users appear in that list.  

![](https://abload.de/img/share4fj2j.jpg)


Answers:
author: robert.nadon
body: Have you checked your global permission for "Browse Users". That is 99% chance the issue. If you are an site administrator for Jira type gg then global permissions, or go into COG -\> system -\> Global permissions.

comments: author: Martin Marquardt
body: I checked it and did something weird: Right where there but I add the same rights again and deleted this new given rights, so the same old rights where there and logically nothing changed. After I did that, it worked. Seems like a bug from updating from an older version (I think it was 6.xxx) to version 7.11.


Tags: confluence-server

server

share
How I can import a user without group to Confluence via LDAP?
Asked by IsabelMariaMatas:

I have connected Confluence with Jira ServiceDesk but when a JIRA user without a Confluence user want to see the knowledge data base in Confluence its impossible because doesn't have a Confluence user. I have seen this limitation in Atlassian:

"If your service desk site and Confluence site have separate user bases, you'll need to create a Confluence user account for each Service Desk customer. If you don't want the customer to use a Confluence license, don't assign the Confluence user to a group."

My problem is that I don't know how to import users without a group via LDAP to a Confluence server.

I have imported a group without the "can use" permission but my problem is that it only imports from that group users that previously have the "can use" permission from another group. Users that Confluence don't know aren't imported.

Some suggestions?

Thanks in advance.


Answers:
author: Vero Rivas
body: Hi [@IsabelMariaMatas](/t5/user/viewprofilepage/user-id/2257856)

Look at this post, maybe can help you

<https://confluence.atlassian.com/confkb/ldap-users-synchronizing-with-confluence-without-groups-869010048.html>

<https://confluence.atlassian.com/confkb/domain-users-group-from-ad-is-imported-by-confluence-but-its-members-are-not-imported-590258549.html>

Cheers


Tags: confluence-server

jira

jira-server

server
Knowledge base summary
Asked by Armand Amir Rajaei:

Hello,

We have documents / precedures from several levels of support (L1 / L2 / L3), we (L1) must have a page with a summary grouping together the documents (with link to other confluence spaces doc) that are used by our level, what is the best practice for this ?

ideally we would like some kind of tabs, with subjects (linux, windows, server, etc.)

Thanks for your help :)

Armand


Answers:
author: Matt Reiner [K15t]
body: Hi [@Armand Amir Rajaei](/t5/user/viewprofilepage/user-id/4291878)

Maybe you could add the "L1" label to all the pages and use the [Content by Label](https://confluence.atlassian.com/doc/content-by-label-macro-145566.html) macro on your summary page.

comments: author: Armand Amir Rajaei
body: Hi [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048)

Thanks for your help.

With that i can identify needed procedures, but how can i sort by subject all the documentation ?

Thx

Armand


author: Matt Reiner [K15t]
body: Perhaps you could also use labels for each subject. Since pages can have multiple labels, you could have a page with the example labels: "L1", "login", and "user profile".

You then have multiple Content by Label macros on a page the filter for different labels, or, you can use filters in Confluence search to filter by label.


author: Armand Amir Rajaei
body: I will check that, thank you [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048)


Tags: confluence-server

server
?? ?????????? ??????? ????????? ??? ?????????? ????????
Asked by ?????????:

?????????? ??????????, ???? ????? ??? ??????? ??????? ????????? ???? ? ??????? ????????, ??? ?????? ????????, ?????? ? ?? ???? ??? ??????? ?????? ??????? ??????? ??????????  
? ??????? ??????? ???????? ???? ??? ????????????, ? ?? ?????? ????????? ?????? ???????? ??????? ?????? ?? 30 ????.   
? ??? ????? 30 ???? ??? ???????????? ????????, ???? ?? ?????????, ????????, ????.


Answers:
author: Brant Schroeder
body: [@?????????](/t5/user/viewprofilepage/user-id/4290164)

For issues like this you will need to submit a support issue to Atlassian here: <https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Add a custom button or two above the search
Asked by Kathryn Reddie:

Hi all,

We're redoing our intranet, and want to add a button or two above our search bar if possible.

I'm guessing it's custom HTML, and we have a stack of it already.

Has anyone done this before, and do you have any suggestions?

Thanks,  
Kathryn.

PS - I'm not a developer, can read it (ish) and write a bit.


Answers:
author: Nic Brough -Adaptavist-
body: You probably don't want to mess with coding yourself, so I would recommend using an app that can insert the "web fragment" you want. Most of the apps that provide customisable themes for Confluence can do this, and some others that are not just about theming can insert them too.

Obviously, as an Adaptavist, I'm going to mention Themebuilder as one of those apps that can do theming (but entire theming apps are probably overkill if it is just the addition of a button or two), and Scriptrunner can do web-fragments that lead to scripts or built in functions as well.

comments: author: Kathryn Reddie
body: Thank you [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454), that was very helpful.


author: Martin Seibert
body: You may want to take a look at [Linchpin Essentials](https://marketplace.atlassian.com/apps/1222226/linchpin-essentials-theme-profiles?hosting=server&tab=overview) and [Linchpin Intranet](https://marketplace.atlassian.com/apps/1220341/linchpin-intranet-suite?hosting=cloud&tab=overview). We have a lot of buttons next to search for hubs about events, people, spaces, apps, org charts and other stuff. Also this comes with a handy "out of the box" approach that requires little configuration effort and is a zero code process.

Both products include personalized navigation and content based on profile fields like locations or languages or departments as well.

<https://www.youtube.com/watch?v=l2F_Lnww-_s>

comments: author: Kathryn Reddie
body: Thank you [@Martin Seibert](/t5/user/viewprofilepage/user-id/544619) ,that is very helpful


Tags: confluence-server

server
Time zone and scheduled E-mail
Asked by Chen Francis:

Hi everyone,

I got two questions when using Confluence Compass space.

1. In the "Create Page" Macro, I used $month/$day to automatically add date to the tittle. However the time zone of it is different from my time zone.(Seemed the automatic added date is base on PST, and I am in GMT+8)

How can I change it into my time zone? Or can I add something to change it like "$month/$day+1"

![Screen Shot 2021-03-05 at 15.38.28 PM.png](/t5/image/serverpage/image-id/133139i35CBFD126709F368/image-size/large?v=v2&px=999 "Screen Shot 2021-03-05 at 15.38.28 PM.png")

2. Our team are trying to write daily update on Compass. Now we want to set a time to send the daily update to fixed viewer via e-mail.

Can I send one page via e-mail on the scheduled time?

Thanks a lot!


Answers:
author: Brant Schroeder
body: [@Chen Francis](/t5/user/viewprofilepage/user-id/4291399)

There is a enhancement request to have to be able to set the time zone on cloud. You can vote for it here <https://jira.atlassian.com/browse/CONFCLOUD-16057>


Tags: cloud

confluence-cloud
How can I set the Xmx of confluence7.10.0 correctly so that the access will not be slow occasionally
Asked by PPGod:

![55.png](/t5/image/serverpage/image-id/133133i9962613A9E4CAFB7/image-size/large?v=v2&px=999 "55.png")


Answers:
author: Nic Brough -Adaptavist-
body: There's no way for us to know what the right maximum memory setting is for your system.

If you are suffering performance issues, you need to analyse them to identify where and what they are. Maximum memory allocation is only one of hundreds of potential causes.

comments: author: PPGod
body: ![11.png](https://community.atlassian.com/t5/image/serverpage/image-id/133300iAD41ACB875AA410C/image-size/large?v=v2&px=999 "11.png")


author: Nic Brough -Adaptavist-
body: I am not sure why you have posted that, or what you expect in response.

If you are suffering performance issues, you need to analyse them to identify where and what they are.


Tags: confluence-server

server
how to apply more than 1 license
Asked by Gary.Elliott:

Hi i have a 10 user license SEN-15362491 + 25 user license SEN-15826987.

what is the procedure to apply both license to the server. i can find only one option


Answers:
author: Daniel Eads
body: Hi [@Gary.Elliott](/t5/user/viewprofilepage/user-id/4291311) , welcome to the Community!

Confluence Server licenses are for a specific install, applied individually. Rather than being cumulative, having two separate licenses means you can run an instance with 10 users, and a separate instance with 25 users. You would not be able to put 35 users on a single instance.

Cheers,  
Daniel


Tags: confluence-server

server
Why do I sometimes load very slowly when I visit confluence website?
Asked by PPGod:

![33.png](/t5/image/serverpage/image-id/133126iA366E16085C3A948/image-size/large?v=v2&px=999 "33.png")


Answers:
author: Kishan Sharma
body: This must be something to do with your network/proxy negotiation, the stalled process indicates that it was waiting for something before it is sent to the server.


Tags: confluence-server

server
Confluence website page loading speed becomes slow, performance becomes slow?
Asked by PPGod:

What is the general cause?


Answers:
author: Brant Schroeder
body: [@PPGod](/t5/user/viewprofilepage/user-id/4251860)

Confluence becoming sluggish is usually do to some sort of resource constraint. I would suggest looking at your logs during the times the application is slow. You should also take a look at this [https://confluence.atlassian.com/doc/performance-tuning-130289.html#:\~:text=If%20Confluence%20is%20running%20slowly,(or%20around)%20the%20database.\&text=High%20latency%20might%20stem%20from,up%20to%20you%20to%20investigate](https://confluence.atlassian.com/doc/performance-tuning-130289.html#:~:text=If%20Confluence%20is%20running%20slowly,(or%20around)%20the%20database.&text=High%20latency%20might%20stem%20from,up%20to%20you%20to%20investigate) and make sure that your instance is tuned to perform well.

comments: author: PPGod
body: ![33.png](https://community.atlassian.com/t5/image/serverpage/image-id/133125iB461FF285C10C5F6/image-size/large?v=v2&px=999 "33.png")


author: Brant Schroeder
body: [@PPGod](/t5/user/viewprofilepage/user-id/4251860)

You are seeing a symptom of another issue. What do the logs say when this action is hanging? What is the CPU and Ram load? What is GC doing? Could you share some more information.

Have you tried tuning your system and making sure it is properly sized?


Tags: confluence-server

server
How to edit Thumbnail showing wrong image?
Asked by lorenzo perez:

Greetings Atlassians,

Our company recently rebranded itself so all of our content in confluence is being replaced. I have a file that was updated and when I load that file (excel file) into Confluence, the preview of the file shows the previous brand view?

When I open the file that old brand does not exist in the file so I'm at a loss why it shows in the preview. Old image is Grey \& Yellow Theme, New Image is White \& Blue Theme

I have attempted to delete, rename, and reload with the same results.

If anyone has an idea of what the next steps should be or a viable solution, I would be eternally grateful.

Lo![old image.PNG](/t5/image/serverpage/image-id/133103i426B4B0E597E35D8/image-size/large?v=v2&px=999 "old image.PNG")![New image.PNG](/t5/image/serverpage/image-id/133104iA3C7013CB2007C16/image-size/large?v=v2&px=999 "New image.PNG")


Answers:
author: Fadoua
body: [@lorenzo perez](/t5/user/viewprofilepage/user-id/3592200)

Not sure what can be triggering this weird behaviour but let's try the following:

You delete both files the one with the old info and the one with the new info.

Try to clear your browser cache /history then add the attachment with the new info and see what will happen.

Also did you try different browser to see if it will happen?

Best,

Fadoua


Tags: cloud

confluence-cloud
Insert Logo into a Global Template
Asked by Rajat Chopra:

Could you please advise me as to how to insert our company logo into one of the Global templates on confluence


Answers:
author: Sharon Helms
body: Hi [@Rajat Chopra](/t5/user/viewprofilepage/user-id/4290996) ,

While this is currently not possible, and a known issue, there is a workaround.

You can vote and comment on it here:

* [Insert file and images icon/option is missing in new editor global template](https://jira.atlassian.com/browse/CONFCLOUD-66471)

The issue mentions there is a workaround that some people are using: Include your logo on a page inside an Excerpt macro, then insert the Include Excerpt macro on the template.

Hope this helps! Best wishes, Sharon

comments: author: ANDREW CAVAGGION
body: Hello [@Sharon Helms](/t5/user/viewprofilepage/user-id/976803)

can you share some more info on

" Include your logo on a page inside an Excerpt macro, then insert the Include Excerpt macro on the template."

Where is this located?


Tags: cloud

confluence-cloud