youngmon/atlassian-qna huggingface dataset:
How to Get Administrator Rights Back to Our Confluence Accounts?
Asked by Seid Maglajlic:

Dear support team,

we have 2 Atlassian products: Jira Service Desk and Confluence. We changed our account settings for Jira - we use 3 agents. All 3 Agents for Jira were also registered in Confluence for setup and administration. However, after the change of the login names for the 3 Agents for Jira Service Desk, none of the registered users have the Administrator rights any more in Confluence.

Can you help us please to get back at least one Agent with admin rights to Confluence?


Answers:
author: Jorden Van Bogaert
body: Hi [@Seid Maglajlic](/t5/user/viewprofilepage/user-id/3796367)

You can try to recover your admin rights by restarting Confluence with the recovery admin enabled. Follow this article for help: <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html?_ga=2.230180380.182701825.1583396012-1945274157.1575529573>

Kind regards  
Jorden


Tags: confluence-server

server
Can't reach marketplace?
Asked by Francoise DUCLOS:

I received always a {#toc-hId--1358071028}
------------------------------------------

503 Service Unavailable {#toc-hId-1129441805}
---------------------------------------------

No server is available to handle this request.

when I ping the marketplace link to have info on AddOn

Is there anyone who have the same problem?


Answers:
author: Jorden Van Bogaert
body: Hi [@Francoise DUCLOS](/t5/user/viewprofilepage/user-id/3443995)

Marketplace is currently down; You can check the status here: <https://developer.status.atlassian.com/>

Kind regards  
Jorden


Tags: confluence-server

server
Confluence behind node reverse proxy
Asked by Christian Kai:

Hello,

Confluence are behind a nodejs reverse proxy with HTTPS / SSL.

Navigation are OK but when i want to login or post data (creating page...) the page loads and stop without any error.

On the login page, loading then reset the form.

If i login with direct connection with 8443 port all is OK.

Any idea what can be ?

I searched in the community and google but no solution... (i tested the maxpost value for tomcat) and not working at all.

Thank you !


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

my guess: You probably have to find out on your own... I've never heard of using a nodejs reverse proxy being used in front of Confluence.

Follow the guidelines for an Apache HTTPD reverse proxy (or nginx) \& try to translate the Apache specific steps to nodejs.

Did you check the browser console?

Best

JP


Tags: confluence-server

reverse-proxy

server
Zephyr Test - Test Exectuion fields into "Insert Jira Issue/Filter" macro
Asked by Peter Augustinak:

Hello, is there any possibility to add some fields of Zephyr Test into Jira Issue/Filter macro?

I wanna have this list of Zephyr Test as it is in the picture, but I want to read in this list also in what "Version" and with what "Result" it was tested - so fields from the Test Execution part.

Currently I'm not able to use this fields anyhow.

Thanks a lot for your answer.

<https://i.imgur.com/tEYBnZv.png>

<https://i.imgur.com/lMZJ4qg.png>


Answers:
author: Fabian Lim
body: Hi [@Peter Augustinak](/t5/user/viewprofilepage/user-id/3773956)

I don't this is possible out of the box. I suggest you try using eazybi which has integrations with zephyr.

Thanks


Tags: cloud

confluence-cloud

filter

issue

jira

macro

zephyr
how to delete a space from database
Asked by Cao Yiheng:

There is a space with more than 200,000 pages and I want to delete it.

I have tried both UI and CLI, but failed.

Can I delete the space directly from the database and re-index the site?

If possible, please tell me how to do it, Thanks.


Answers:
author: Ollie Guan
body: Hello [@Cao Yiheng](/t5/user/viewprofilepage/user-id/1160554) ,

With direct database manipulation, be sure to test and validate these changes in a test environment and create all necessary backups prior to rolling any changes into a Production environment.

<https://confluence.atlassian.com/confkb/after-a-failed-space-import-it-s-not-possible-to-re-import-because-of-leftover-space-data-217743668.html>

comments: author: Cao Yiheng
body: thanks for your reply.


Tags: confluence-server

server
LDAP Configuration
Asked by Anusha:

We have configured LDAP to Crowd \& Crowd is connected to Confluence. If we configure LDAP to Confluence for synchronizing the user Directories then does crowd get affected to authenticate to Confluence. And how the priority should be?


Answers:
author: Shankar Asam {Appfire}
body: Anusha,

The question is not clear to me, could you please elaborate more ?

Are you saying you have multiple user directories in Confluence, 1 - Crowd and 2 - LDAP (about to configure) and do you want to know how confluence authentication works?

If yes, the users will be authenticated based the order and priority of the user directory you configured in Confluence. If you put the Crowd directory as top (first) order then the login users will be fetched and authenticated against crowd. If the user does not found in crowd then it will go to the next directory (second) for authentication and so on..

Hope its clear

-Shankar


Tags: server
ot able to copy the confluence page even when I have a parent page in the destination space
Asked by Priyanka:

I am not able to copy the confluence page even when I have a parent page in the destination space it shows that the parent page not found. Please find the attached screenshot.  
Is this a known bug?  
Please advice


Answers:
author: Diego
body: Hey [@Priyanka](/t5/user/viewprofilepage/user-id/3536995) !  
I see that you intended to include a screenshot of your issues here. However, *++there is no screenshot attached to the question itself++* . Would it be possible for you to try and attach it in a reply to this answer? Be sure not to include any sensitive data here. *++Our community is an open space and everyone can see everything posted here.++*

Moving further, I can tell you that I have seen similar issues when we had problems with *++permissions with the destination page or with some content within the copied page itself++*. I would start by checking this in both pages and if that is the case, the different spaces that are involved in this process.

Going down the line, I have a few questions for clarification of the issue itself. Here we go:
> 1. *Is this happening with any page that you try to copy?*
> 2. *Is this happening regardless of the parent page you choose?*
> 3. *Is this affecting another user that tries to copy the affected page?*
> 4. *Which version of Confluence are you running?*
> 5. *Has this worked at some point in the past?*

Let us hear from you! Looking forward to your reply.


Tags: confluence-server

server
Is there a way to bring the value input for a field in JIRA ticket to a confluence page ?
Asked by Navaneeth M:

Example

\* I have created a JIRA ticket which has a field "Spec" and the value input for the field is "Approved"

\* Now i create a confluence page with two columns in it. The first column will contain the JIRA ticket url. In the second column, can i bring the "Spec"? Also it need to be updated if the Spec field is modified in JIRA


Answers:
author: Dario B
body: Hello [@Navaneeth M](/t5/user/viewprofilepage/user-id/3795852) ,

Welcome to the Atlassian Community!

What you are trying to achieve is not possible OOB.

We do have the below Feature Request open in order to have this functionality added to Confluence but, as you can see, it is a quite old one since it did not manage to get much traction in all this time:

* [\[CONFCLOUD-35826\] Enhancement: macro to display single JIRA field in Confluence page](https://jira.atlassian.com/browse/CONFCLOUD-35826)

However, as mentioned in above FR, a possible workaround has been discussed in another thread:
>
> ### Workaround {#toc-hId-1139975693}
>
> Possible workaround discussed in below thread in [Atlassian Community](https://community.atlassian.com/ "Follow link"):
>
> * [How to display Jira Issue field values in Confluence page](https://community.atlassian.com/t5/Confluence-questions/How-to-display-Jira-Issue-field-values-in-Confluence-page/qaq-p/227374 "Follow link")

Please review above thread and check if it helps.

Also, you might still want to vote and watch the above feature request so that you will get notified in case of any update (for details please see the [Implementation of New Features Policy)](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html "https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html").

Cheers,  
Dario


Tags: cloud

confluence-cloud

jira
Is there an easy way to see when and who changed a page title in the page history or info?
Asked by Debora Birbeck:

I have about 800 pages being edited by about 30 staff from different departments. It would be really helpful if I could easily see when someone is making a change to the title of a page, because at some point I need to match what is in Confluence to other systems and published information.

I can't find an easy way to see if/when/who changed a page title, other than going to the page history and clicking on each version of the page to see what the title was at a given point in time. This isn't possible to check for each individual page because there's so many of them.

Is there a reason it's not highlighted in the version compare feature? Or is there another way to see it that I'm missing, as I haven't been using the product for very long.

Appreciate any feedback or help :)


Answers:
author: Mike Bowen
body: Hi [@Debora Birbeck](/t5/user/viewprofilepage/user-id/3767745)

I had a similar problem when I along with a couple of other people were tasked to create ISO documentation for our company. There were hundreds of pages, and having delegated the pages to various people, I wanted to quickly see who had done what and when and what version they were on.

++**Report Example with no Updated by column:**++

![Report Old.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/85786i61AB2C1BF733336F/image-size/large?v=v2&px=999 "Report Old.jpg")

The way I did it was to use a plugin called QC Documents for [Confluence Cloud](https://marketplace.atlassian.com/apps/1218839/qc-documents-for-confluence-cloud?hosting=cloud&tab=overview). One is able to add a **Page Properties**macro on each page and in the macro add a table with key fields such as:

* Title
* Version
* Updated Date
* Last Updated By

![Page Properties with QC Macro.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/85784i9AF3AAB5AB7E7DCF/image-size/large?v=v2&px=999 "Page Properties with QC Macro.jpg")

Next I created a report, which I could go to and quickly view what what going on. In this report I added a **Page Properties Report** macro and made sure I showed at least the following columns: Version, Updated Date, Last Updated by.

The title is automatically pulled in first, so there is no need to mention it.

++**The result see Updated by column:**++

++**![Updated Report showing last updated by.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/85808iAF2DB473C9890DA4/image-size/large?v=v2&px=999 "Updated Report showing last updated by.jpg")**++

-Mike


Tags: confluence-cloud
How to install my Box account?
Asked by Elaine_Sanchez:

I already have a Box account, can I use that account or do I need to purchase a separate license to add it to Confluence?


Answers:
author: Mike Bowen
body: Hi [@Elaine_Sanchez](/t5/user/viewprofilepage/user-id/3795565)

What are you trying to achieve? If you can provide more information that would be great!

-Mike


Tags: confluence-cloud
An error message
Asked by Kenji Uegaki:

Hi,

I got this error message in below screenshot.

Do you know what the problem is?

Thanks.

![????????? 2020-03-05 10.21.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/85358i7F3908EFA6DE84CE/image-size/large?v=v2&px=999 "????????? 2020-03-05 10.21.05.png")


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Kenji Uegaki](/t5/user/viewprofilepage/user-id/3795519)

There are a couple of Atlassian tickets with similar concerns. Please go through these tickets and see if they can be of any help to you:

* [CONFCLOUD-65569](https://jira.atlassian.com/browse/CONFCLOUD-65569?error=login_required&error_description=Login+required&state=afc8fa89-b911-48f2-9da3-ee1d69f446ca)
* [CONFCLOUD-67772](https://jira.atlassian.com/browse/CONFCLOUD-67772?_ga=2.263496907.650707898.1583317748-388659878.1582024677)

Let us know how it goes.

Thanks

Sireesha


Tags: cloud

confluence-cloud
Bug when editing/loading Roadmap Planner macro in Confluence page
Asked by Dan McGrath:

Hi, I am editing an existing roadmap planner on a confluence page, but when I update a bar's visible banner text, the roadmap macro completely disappears and turns into some kind of image file instead... almost like some kind of rendering issue.

I had to restore to the previous version, but editing that also causes the same problem once again.

Does anybody know what is happening? Maybe some kind of length, certain characters are not accepted such as: (){}\&+


Answers:
author: Elaine Leung
body: I have the same problem. I tried using IE and Microsoft Edge, neither works too.

comments: author: Dan McGrath
body: I had a similar problem occur again yesterday when I added comments to a specific bar - the chart turned into an image file of just the comments I had added. Restoring the previous version of the page fixed it - and I didn't re-add the comments.


Tags: cloud

confluence-cloud
????????????????????
Asked by Yu Koyama:

??????? A ???????????????? B???????Confluence?jira??????????????????????????????????????????????


Answers:
author: Manami Ogawa
body: [Yu_Koyama](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3795418)?  
???????????????????  
Atlassian ?????????????????????????  
?????????????????????????  
??????? A ? ??????? B ???????????????????  
?????????????????????????? ??????????????????????????  
??????? A ???????A ????????????????????  
?????????????? B ? Confluence? Jira ?????????????B ????????? A ???????(??) ?????????????????????????? A ? B ??????????????1? ??????  
???????????????????????????????????????????????????????????????(?????????) ????????????(???) ????????????????????  
??????????????????????????????????  
???????????????  
\* ?????????????????????????????????????  
<https://ja.confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html>  
\* ??????????????  
<https://ja.confluence.atlassian.com/cloud/integrate-your-atlassian-cloud-products-744721651.html>  
?????????????????????????????????????  
??????????????  
???????????????


Tags: cloud

confluence-cloud

jira

language-ja
Identify account admin
Asked by preranm:

Hi! I'm looking to add an app to a confluence page, but seems like I need the admin to do that for me. We're a huge company... what's the easiest way to identify who the admin is? :/


Answers:
author: Vero Rivas
body: Hi [@preranm](/t5/user/viewprofilepage/user-id/3795407)

You will have to ask the IT department of your company, they will provide you with the name or names of the administrators of your Confluence.  

Also if you need to install an app, you can request it from Confluence itself and the administrator will receive a notification

Cheers


Tags: cloud

confluence-cloud
I am facing issue when uploading an excel spreadsheet after updating it.
Asked by Ghulam Mujtaba Lodro Mahar:

![2223.png](/t5/image/serverpage/image-id/85354i9336FF84D8D7E03D/image-size/large?v=v2&px=999 "2223.png")

After I updated the excel spreadsheet by "edit with excel" at confluence and clicked on Save button to upload the changes, it showed up this error as shown in the attached image.

"We can't upload your file at the moment.

Check your internet connection and try again, or save the file on your computer and upload later."

The same happened with MS Power point file as well.


Answers:
author: Fabian Lim
body: Hi [@Ghulam Mujtaba Lodro Mahar](/t5/user/viewprofilepage/user-id/3795396)

Are you using the companion app or inserting the attachment?

Regards


Tags: confluence-server

server
Why do "Heading 2" formatted headings start a new page?
Asked by Bryan Davies:

I created a simple page in confluence:  

![conf.png](/t5/image/serverpage/image-id/85349iAA3C72881B15EAB5/image-size/large?v=v2&px=999 "conf.png")

When I export to PDF, it looks like

![conf_pdf.png](/t5/image/serverpage/image-id/85350i3777C0C91025D71B/image-size/large?v=v2&px=999 "conf_pdf.png")

Why do the "Heading 2" entries start on the same page?


Answers:
author: David at David Simpson Apps
body: You probably have something custom in your PDF export stylesheet

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

I'd guess that its something like this:

    h2 {  page-break-before: always;}


Tags: confluence-server

server
What does restricted space mean?
Asked by VarunKrishna Kundoor:

I'm trying to access a atlassian wiki url which i was able to earlier, but now i keep getting 'This is a restricted space' error.

how can i resolve this?


Answers:
author: Arthur Mack
body: [@VarunKrishna Kundoor](/t5/user/viewprofilepage/user-id/3041014) My guess is you have not logged in. I assume someone shared a page with you and you clicked on the link and got the message. Login and you will see the page.


Tags: confluence-cloud
Imbed a Google Doc in Confluence
Asked by Gary Zaran:

I'm trying to imbed a google doc to confluence. I'm using

Widget Connector Macro.

All I seem to get is a blank widget box in Confluence - Edit mode.

Help


Answers:
author: Daniel Eads
body: Hey Gary, welcome to the Community!

Sharing a document from Google Docs to Confluence Cloud with the widget connector macro takes a couple steps on the Docs side to get set up.

**Step 1: enable publishing**

From the **File** menu in your Google document, you'll need to select **Publish to the web**

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85652i81ED7BAB4ECF5F63/image-dimensions/358x362?v=v2 "image.png")

and then click the Publish button in the popup window that appears:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85653i6969308616AA8D89/image-dimensions/475x264?v=v2 "image.png")

**Step 2: get the sharing link**

In the upper right of your document, click the **Share** button  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85654iE7D5C796444A78BB/image-dimensions/472x263?v=v2 "image.png")  

Then click the **Get shareable link** option in the dialogue window that pops up:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/85658iB378C3A106029C9E/image-dimensions/577x191?v=v2 "image.png")

The link that Google Docs copies to your clipboard is what you'll want to put in the URL parameter for Confluence's widget connector macro. Based on who should be able to see the document and their permissions in Google Drive, you may need to adjust the permissions on the document in Drive to allow more users in your organization to see it.

Cheers,  
Daniel

comments: author: Gary Zaran
body: Thanks Daniel!


Tags: cloud

confluence-cloud
confluence look for a word in several manuals
Asked by Cristian Andres Ciambrignoni:

Good evening

In Confluence have a space that has a page with manuals in English and Spanish.

I need to look for a word that is in a manual in Spanish and also bring the manual in English. It's possible?

Greetings-


Answers:
author: Diego
body: Hello [@Cristian Andres Ciambrignoni](/t5/user/viewprofilepage/user-id/3336262) !

As I understand, you need to find a specific piece of text within Confluence. What I did not understand is if this is within a page in Confluence itself or within an attachment.

For both situations, you should be able to use Confluence search to point your search results as close as possible of your needed material. You can check our documentation on the Search engine here:
> * **[\[Confluence Server\] Confluence Search Syntax](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html)**
> * [**\[Confluence Server\] Search**](https://confluence.atlassian.com/doc/search-139528.html)

Confluence searches it's own Pages and also the content of some file types. Here is an excerpt from our documentation:
> *How Confluence search works*
>
> *When you enter a search term, Confluence looks for content in all spaces (including personal spaces), pages, mail, personal profiles, and space descriptions. It also looks at the content of some attached file types (**Word, Text, PowerPoint, Excel, PDF, and HTML**).*

If you are looking for something in attachments, you can limit your search to attachment by using:
> type:attachment

If your pages happens to have been labeled, you can limit the search to that specific label with this:
> labelText:label

If your label contains the -- character, you should envelop the labelText value with quotes, like this:
> labelText:"label-text"

You can get more information on the search fields used in Confluence here:
> * **[\[Confluence Server\] Confluence Search Fields](https://confluence.atlassian.com/doc/confluence-search-fields-161188.html)**

Let us know your thoughts on this! Looking forward to your reply.

comments: author: Cristian Andres Ciambrignoni
body: Thank you very much for the reply Diego.  
It helped me a lot.


author: Diego
body: Glad to know this helped you out!


Tags: confluence-server

server
Delete space impossible
Asked by Kiebitz:

Hi everyone,

we use Confluence freeware for social Projects that I am administrating.  
For our first Test we started with a User, we deleted in the end.  
Now I am the (ORG and SITE) Admin and started to create new Spaces. But the first Space, our first User created can?t be configured or deleted.

Confluence says, I have no rights to edit the Space. The Admin for this space is our "formal User". He can?t be reactivated.

Page Operations lead to the same result: `<confluence-url>/pages/removepage.action?pageId=<pageId>`

Thanks a lot for our Feedback an Support!

Best Regads, Anke

![confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/85328iD8556AE97E4C8930/image-dimensions/464x321?v=v2 "confluence.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Kiebitz](/t5/user/viewprofilepage/user-id/3794960)

I try the same thing on my confluence instance but I am able to delete the space that the deleted user has created. Can you go to user management and see what permissions you have?


Tags: cloud

confluence-cloud