youngmon/atlassian-qna huggingface dataset:
How do you edit or set the target date for a project in Atlas?
Asked by Drew.Morgan:

Hello!

I am trying out Atlas for tracking our product priorities for the upcoming quarter. On the first project, I synced it with a related Epic from Jira, and when it synced, it set the target date automatically.

For the rest of the projects, when I sync, it's not setting the target date.

How do I manually edit the target date on a project? Is there a permission thing that I'm missing?


Answers:
author: Mark
body: Hi Drew,

Thanks for the feedback - I'm not sure why it's not syncing with the project. I can tell you that to manually change the target date, you need to post an update for the project, with the rationale being that changes to a target warrants an explanation to followers.

Let me know if this works and then also updates the Due Date on the Epic.

<br />

Thanks,

<br />

Mark
Change Workspace name
Asked by Daniel Cupola:

Hi there, I'd like to change the workspace name presented in my Atlas Account

The name tha appear is 1ta?sa but the correct one is **Ita?sa**

There is no edit button available.

Regrads,  
Daniel

![Captura de tela 2023-07-17 103407.png](/t5/image/serverpage/image-id/269328i868C8035469BEBB9/image-size/large?v=v2&px=999 "Captura de tela 2023-07-17 103407.png")


Answers:
author: Bryan Ko
body: Hey [@Daniel Cupola](/t5/user/viewprofilepage/user-id/3990726)

Looks like there isn't a way to directly edit it.  
According to a similar ticket, you can either delete and recreate it with the correct spelling.  
<https://community.atlassian.com/t5/Atlas-questions/How-do-you-change-the-name-on-an-Atlas-Workspace/qaq-p/2252138>  

In that post, is also a [link](https://support.atlassian.com/contact/) to a support ticket you can raise to work with Atlassian to make the necessary changes!

Very Best,

Bryan
Is it possible to query Atlas records using JQL terms?
Asked by Chad Wilkes:

I'd like to use JQL terms like 'project=XYZ' and get back Altas project and/or goals.


Answers:
author: Josh Devenny
body: [@Chad Wilkes](/t5/user/viewprofilepage/user-id/5233603) - Couple of things:

1. Atlas doesn't natively support "advanced search" *but* all searches are backed by something called TQL (Team Query Language). The search filters that are available are all translated to TQL - we just don't expose a way for you to type it in.

2. That said, you can enter parameters in the URL if you're very keen.

3. Otherwise if you just want to search for a specific project or goal key, you can enter the key in search and it will show up.

Hope that helps!  
Josh

comments: author: Chad Wilkes
body: Thanks Josh. I think to clarify my request just a bit. I'm often trying to address gaps in integration between Atlassian products, particularly Product Discovery \<\> Atlas \<\> Jira Software using Automations and want to get values from Atlas into other apps for reference when teams are working on tasks (without having to navigate away from the Epic). Thanks for any additional insights.
How can I integrate Jira and Confluence for better project management?
Asked by Pun and Jokes:

Hello Atlassian Community,

I'm currently using Jira for issue tracking and Confluence for documentation within my team. However, I feel that there is a lot of potential for improving our project management by integrating these two tools more effectively. I would like to explore ways to streamline our workflow and enhance collaboration between the teams.

Can anyone provide guidance on how to integrate Jira and Confluence for better project management? Are there any best practices or recommended plugins that can help us achieve this? I'm particularly interested in features such as synchronized issue tracking and real-time updates between Jira and Confluence.

I appreciate any advice or experiences that you can share. Thank you in advance for your help!

Best regards,

[Pun and Jokes](https://punandjokes.com/)


Answers:
author: Nir Nikolaevsky
body: Hi there, welcome to the community!

Just a heads up, this specific section of the community is dedicated to questions about Atlas. It's a new Atlassian product that's helping teams communicate about their work and goals. You can learn more about it here <https://www.atlassian.com/software/atlas>

If you're looking to get your teams sharing updates about their work, Atlas might be the tool for you! If you have any questions about it let me know.

Otherwise if you want to hear from other users about how they integrate Jira and Confluence you can try asking in these [Jira](https://community.atlassian.com/t5/New-to-Jira/gh-p/newtojira) and [Confluence](https://community.atlassian.com/t5/New-to-Confluence/gh-p/newtoconfluence) communities.

Hope this helps!

Nir
Unable to view Atlas Goals and Projects in Jira Discovery
Asked by Lakshmi C:

I have created ideas in Jira Discovery. I want to add the atlas goals and projects to the ideas but the atlas goals and projects columns are not visible in Jira Discovery.


Answers:
author: Josh Devenny
body: Hi [@Lakshmi C](/t5/user/viewprofilepage/user-id/11417) - you'll need to request access from the JPD team. You can ask on this thread: <https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Upcoming-product-improvements-Atlas-integration-ready-for-early/ba-p/2195274>


author: Markus Fred?n
body: Hi [@Lakshmi C](/t5/user/viewprofilepage/user-id/11417) ,

If you're unable to view the "Atlas Goals" and "Projects" columns in Jira Discovery, it's possible that they are not enabled or configured properly in your Jira instance. Here are a few steps you can take to troubleshoot the issue:

1. Check your Jira configuration: Ensure that the "Atlas Goals" and "Projects" fields are added to the appropriate screens, such as the issue view screen or the board configuration screen. If they are not added to the screens, you won't be able to see them.

2. Verify field visibility: Make sure that the field configurations for "Atlas Goals" and "Projects" are set to be visible to the appropriate user groups or projects. You can check this by going to the "Field Configuration" section in Jira administration and reviewing the settings for these fields.

3. Validate issue types: Confirm that the "Atlas Goals" and "Projects" fields are associated with the correct issue types that you are using in Jira Discovery. If they are not associated with the right issue types, you won't see them in the desired projects or boards.

4. Review project permissions: Ensure that you have the necessary permissions to view and edit the "Atlas Goals" and "Projects" fields. Check your project permissions and make sure that you have the required access levels to see these fields.

5. Consider add-ons or customizations: If you are using any add-ons or customizations in your Jira instance, they might affect the visibility of certain fields. Review the documentation or consult with your Jira administrator to ensure that there are no conflicting settings or configurations.

If you've gone through these steps and still cannot view the "Atlas Goals" and "Projects" columns in Jira Discovery, it may be helpful to reach out to your Jira administrator or support team for further assistance. They can provide more specific guidance based on your Jira configuration and any potential issues that might be causing the problem.

/Markus

comments: author: Lakshmi C
body: is the above feature available in "free edition of Jira Product Discovery"


author: Markus Fred?n
body: Hi [@Lakshmi C](/t5/user/viewprofilepage/user-id/11417) ,

You can compare features by looking at the pricing model Yourself:

<https://www.atlassian.com/software/jira/product-discovery/pricing>

/Markus
External Customer in Atlas
Asked by Arief Halim:

Hi, we're new to using Atlas.

<br />

Is there a concept of Customer (similar to Jira Service Desk Customer) in Atlas?  
So that we can share the update to our external Customer?


Answers:
author: Josh Devenny
body: Hey [@Arief Halim](/t5/user/viewprofilepage/user-id/5196278) - thanks for the question. No, Atlas doesn't have the concept of an external customer and it doesn't currently support updating customers externally.

We do have an idea on our Jira Product Discovery backlog. I'll make sure to capture your feedback there.

comments: author: Josh Devenny
body: Curious though [@Arief Halim](/t5/user/viewprofilepage/user-id/5196278) - what is the use case you want to solve here? Who are the external customers?


author: Arief Halim
body: So we're a B2B company, providing application and API integration with external parties.

We're wondering if we can also inform external parties whenever there are any updates like new features on our application or new version of our API.

So we can "register" their PIC to be kept updated on a certain project/topic.

So if Partner A is using application X, then every time we update application X, Partner A will be informed as well. If Partner B is using API Y, then they will be only notified on API Y.
Why can't my circuits designed with AWR Wizards generate layout
Asked by alec mhy:

Please help {#toc-hId--443043373}
---------------------------------

![F6@\]{A9%59\]&#125;JT\]8$18YUQR.png](/t5/image/serverpage/image-id/265314i9994378B8CA22E6C/image-size/large?v=v2&px=999 "F6@]{A9%59]&#125;JT]8$18YUQR.png")![ZRZ%O)~1HC45_`\]B%$`@NYL.png](/t5/image/serverpage/image-id/265313i329E2BDFF8DAB9B1/image-size/large?v=v2&px=999 "ZRZ%O)~1HC45_`]B%$`@NYL.png")


Answers:
author: Dave Mathijs
body: Hello [@alec mhy](/t5/user/viewprofilepage/user-id/5254452) Welcome to the Atlassian Community!

This community answers member's questions about Atlassian products and solutions.

Are you referring to an Atlassian product here?

You posted your question in the **Atlas** product group.

Otherwise, I'm afraid we won't be able to help you.


author: Jason l
body: [@alec mhy](/t5/user/viewprofilepage/user-id/5254452) I had this same problem but I know here is not the right place for this question but did you find out why at the end? Would you minding sharing with me the problem solution?

Thanks,


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!  

I think you are in the wrong place, your question does not seem to be about an Atlassian system. I suspect you have clicked on "help with the system in use for documentation or issue tracking" instead of "help with the product".

comments: author: alec mhy
body: thks


Tags: mistaken-post
How to use Atlas goals for individual team member quarterly goal
Asked by Maryam Yusuf:

Hello everyone,

Has anyone tried to use the Atlas goals for individual team members? More like an OKR but instead of team based goal, having it for individual team members which is tracked on a quarterly basis review with their managers.

<br />

We currently use a different mean for tracking these quarterly goals in my company but the team finds the process tedious and time taken as it is not linked to their deliverables/projects or tickets so it's hard for them to remember all they completed in the past quarter.

So am looking for a way to use the Atlas goals page to create individual page for connecting all their projects and deliverables, CSAT scores and feedback from our JSM for each team member, to have a holistic view of how they delivered each quater.

I hope someone can help me with a solution even if it's not in atlas any Athlassian product that could help us achieve this.

Thank you,

Maryam


Answers:
author: Julia Holovko - Oboard - OKR Board for Jira _ Confluence
body: Hi [@Maryam Yusuf](/t5/user/viewprofilepage/user-id/5002627),

if you consider a third-party app on the Atlassian marketplace as a solution, then [OKR Board for Jira](https://marketplace.atlassian.com/apps/1219988/okr-board-for-jira?tab=overview&hosting=cloud) can do precisely what you describe (I am a part of the team). With our app, you can set and track personal/team member OKRs inside Jira. OKR Board for Jira allows you to link Jira epics, tasks, or any custom Jira issue that your employees work with to their OKRs, and automatically track the progress. This way you get a clear picture of everyone's performance in a time period and it is easy to manage.

A couple of screenshots from the app to demonstrate this seamless process:

**Step 1 -** create OKR on a personal level

![Personal OKRs.png](https://community.atlassian.com/t5/image/serverpage/image-id/264996iEF61379E7B26A97D/image-size/large?v=v2&px=999 "Personal OKRs.png")

**Step 2**- Create Key result under personal Objective or Link Jira issue as a KR.

![Personal objective step 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/264997iFA4C086C75E256BC/image-size/large?v=v2&px=999 "Personal objective step 2.png")

You can create private workspaces with OKRs for each employee if you need to restrict access to particular people.

Let me know if you have questions, or you can always [schedule a demo](https://calendly.com/viktor-g/30min?utm_source=community.atlassian.com&utm_medium=referral) with our team to

see the app in action.

Cheers,

Julia

comments: author: Maryam Yusuf
body: Hi [@Julia Holovko - Oboard - OKR Board for Jira _ Confluence](/t5/user/viewprofilepage/user-id/5123396) thank you for your response. I will discuss this with my manager and let you know if we are interested in using this app.
Does the free version of Atlas still integrate with Azure AD?
Asked by brady_leach:

We are looking at Atlas for one of our customers and I am interested in finding out if the Azure AD sync is available of the free version of Atlas?

Thanks


Answers:
author: Simi S
body: Yes, you can sync the manager attribute into Atlas using Azure AD on the Atlas Free plan. [Here's a guide for the steps to follow to complete the sync](https://intercom.help/atlas-by-atlassian/en/articles/5572925-how-to-sync-the-manager-attribute-into-atlas)

One thing I wanted to add - your customer will need Atlassian Access to connect Azure AD, and Access does have a subscription fee.

You will not need to pay an Access subscription fee for users who *only* have access to Atlas. But users with access to other Atlassian products may be billable as [described here](https://www.atlassian.com/software/access/pricing).

comments: author: brady_leach
body: Hi [@Simi S](/t5/user/viewprofilepage/user-id/863307), Thanks for your help!
User not able to authorise Jira to Atlas
Asked by Dan.Tombs:

Hey Community,

We have a user that is struggling to authorise the connection from Jira to Atlas to sync projects and issues. However, When they do it in reverse it works just fine. Any thoughts?

Cleared cache etc. Seems to only be a Chrome thing too. Anybody else seeing this?

*** ** * ** ***

![Testing-20230619_164755-Meeting Recording.gif](https://community.atlassian.com/t5/image/serverpage/image-id/263836i2DE3818F35767182/image-size/large?v=v2&px=999 "Testing-20230619_164755-Meeting Recording.gif")


Answers:
author: Christina Trow
body: Hi Dan ? It's a Chrome issue we have seen before, and we have managed to resolve it in the past by:

1. Resetting the site permissions - you can do this by clicking on the lock icon to the left of the URL -\> site settings -\> reset permissions.

2. In your Chrome settings under "Privacy and security", uncheck "Block third party cookies"

You might need to restart your Chrome after making these changes for them to take effect!

Hope that helps! ?


author: Jens Schumacher - Released_so
body: Haven't come across this. Did you try clearing cookies and local storage as well? Or try in privacy mode.   

Otherwise it might be a case for Atlassian support.

comments: author: Dan.Tombs
body: Yeah we did try the usual support stuff. Cookies etc. It is a chrome issue only by the looks of it but wondering if any of the other community members had seen similar. Wondering if it is a bug in Chrome or Atlas you know.


Tags: integration

jira

jira-cloud

jira-software

jira-software-cloud

jira-work-management

jira-work-management-cloud
Combined About and Updates tab
Asked by Sing Chen:

Hi Atlassian team,

Question has been asked by one of our pilot testers about creating a new project, and specifically the 'project examples'.

![2023-05-23 15 39 53.png](https://community.atlassian.com/t5/image/serverpage/image-id/259011iD1A5898BF4930F35/image-size/large?v=v2&px=999 "2023-05-23 15 39 53.png")

Are the mock-up screenshots in the examples, which show the **About** questions in the same screen as the **Updates** just that? A mock-up. There is no option to view a project with the content of both tabs together?

Thanks in advance!

Sing


Answers:
author: Kristy Donaldson
body: That's correct Sing.   

For the purpose of showing customers what content lives within a project, these have been merged together. They don't display like this in prod, they will always live in two separate tabs   

Hope that answers your question

comments: author: Sing Chen
body: Thanks [@Kristy Donaldson](/t5/user/viewprofilepage/user-id/5045453). Appreciate the confirmation!
confidential ideas in JPD
Asked by M?lanie Liguet:

Hi,

in JPD, is it possible to have confidential ideas. Is there anything similar to issue security level?

I want contributors to be able to create ideas and visualize them. but exclude some which are confidential.

regards,


Answers:
author: Walter Buggenhout
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707),

No, JPD is under the hood based on team managed project architecture and that does not support issue level security. The idea of putting secret ideas in a roadmap intended to create visibility and collect insights around those on a larger scale goes a bit against the philosophy behind the product, I'm afraid.

As a workaround, you might work with a separate project with limited access, where only those people you want can add, review and contribute to those ideas, to move them to the public JPD project once they are ready for it.

Hope this helps!


author: Aaron Pavez _ServiceRocket_
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707)

JPD has project access. But that doesnt work like permissions.

![2024-06-14 09_37_54-Discovery1 - Jira Product Discovery ? Mozilla Firefox.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/329925i37B0D269A9EF6FFE/image-size/large?v=v2&px=999 "2024-06-14 09_37_54-Discovery1 - Jira Product Discovery ? Mozilla Firefox.jpg")

More about this here:

<https://support.atlassian.com/jira-product-discovery/docs/manage-your-team-project-access/>

As mentioned by [@Juan Carlos Pin](/t5/user/viewprofilepage/user-id/4667358) and [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) , you will need a new project and change the project access and manage the roles:

<https://support.atlassian.com/jira-product-discovery/docs/add-people-to-your-team-or-change-project-roles/>

Regards


author: Juan Carlos Pin
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707)

Same as [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) said, to limit the ideas that users can view, you just can create a separate project, for in one given project, you can only limit who can *create an idea.*

Regards!


Tags: cloud

jira

jira-cloud
Is it possible to create custom fields for insights?
Asked by Abbie Rolf von den Baumen:

I'm wondering if it's possible or on the roadmap to add fields to insights. For example, today there's description, link, impact and labels. I'd like to have a specific field for company and contact so I know who (externally) delivered that insight and can filter and search on that (when that feature is added...).


Answers:
author: Hermance NDounga
body: Hi Abbie,

It's not possible to add fields to insights, you have to use labels to tag companies for example.

We are aware this limitation makes it difficult to use insights in your case and we will explore better ways to organize and manage insights in the future.

Best Regards,  
Hermance  
Product Manager @ Jira Product Discovery


author: J_ Caldwell
body: Are you talking about Jira Product Discovery or Insight (Now called Assets and part of Jira Service Management)?   

If you are talking JPD -\> <https://www.atlassian.com/software/jira/product-discovery/guides/fields/overview#what-are-fields> covers how to create fields.
The "+ Add options" option is not appearing
Asked by Mauro Brino Garcia:

The "+ Add options" option is not appearing, but I have the necessary permissions, as I am the creator of the project. But I still no longer have access to add options. This started today, as I had access before.

![Captura de Tela 2024-06-12 a?s 16.48.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/329555i1DE60FBCE1CD5FB1/image-size/large?v=v2&px=999 "Captura de Tela 2024-06-12 a?s 16.48.11.png")![Captura de Tela 2024-06-12 a?s 16.48.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/329556i7EA50A830AFB63D6/image-size/large?v=v2&px=999 "Captura de Tela 2024-06-12 a?s 16.48.40.png")

Even when creating a new field, the "+ Add options" does not appear.

![Captura de Tela 2024-06-12 a?s 17.04.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/329558i3EBAF795F38E71B2/image-size/large?v=v2&px=999 "Captura de Tela 2024-06-12 a?s 17.04.44.png")


Answers:
author: Nick H
body: Hi [@Mauro Brino Garcia](/t5/user/viewprofilepage/user-id/4939120) ,

Engineering recently changed how to add / edit these types of fields.

When editing these fields - instead of having the *+Add option* available, you'll want to type the new select option, then simply click 'Enter' to add it like so:

![addoption.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/329574i9F3B8C2B60556444/image-size/large?v=v2&px=999 "addoption.jpeg")

comments: author: Mauro Brino Garcia
body: Thank you very much!

I've looked everywhere and there's no update in the documentation. In fact, what's available is the old method here: <https://support.atlassian.com/jira-product-discovery/docs/create-and-manage-custom-fields/#Formatting-fields-that-allow-options>

But now I can do it!


author: Nick H
body: Thank you for pointing that out. I'll reach out internally to update our documentation!


Tags: add-options
Custom Formula for Delay on Delivery
Asked by Erfan Alvand:

We have two fields on JDB, Release Sprint and Pushed Sprints...

So we want to have an automation that when release sprint is updated we will add +1 on Pushed Sprints, I added it with having a new automation like below:

![Screen Shot 2024-06-12 at 3.00.40 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/329445iCE9B638F44A69DE9/image-size/large?v=v2&px=999 "Screen Shot 2024-06-12 at 3.00.40 PM.png")

But the problem is we don't want to add +1 if the field was blank before, So can you let me know how I can this condition if field was empty before that change?


Answers:
author: Bill Sheboy
body: Hi [@Erfan Alvand](/t5/user/viewprofilepage/user-id/5163862)

This seems to be a duplicate of your earlier question: <https://community.atlassian.com/t5/Jira-Product-Discovery-questions/Custom-formula-to-apply-based-on-history-of-a-field/qaq-p/2724776>

Kind regards,  
Bill


author: Stephen_Lugton
body: [@Erfan Alvand](/t5/user/viewprofilepage/user-id/5163862)

Try adding in an IF: Issue Fields condition:

Field: Pushed Sprints

Condition: Is not empty


Tags: custom-formula