youngmon/atlassian-qna huggingface dataset:
Windows 10 Desktop App - right click not working
Asked by Tibor Boda:

Hey All,

Until the last day or so, the windows 10 app has been performing greatly.

Now all right-click functions have stopped.. which is slightly annoying.

Anyone else having this issue?

Cheers

Tibor


Answers:
author: Mark Hunter
body: Thanks. I've sent an email.


author: Garrett
body: Hey [@Mark Hunter](/t5/user/viewprofilepage/user-id/2934962) can you check if there is an update available for the desktop app?

You may want to try a reinstall as well, which you can find instructions for here: <https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>

Let me know if that helps!

comments: author: Mark Hunter
body: I've reinstalled and right click is working now, thanks. But now spellcheck isn't working even though it's selected. I spelled a few words incorrectly and got no red squiggle.

Any ideas?

Cheers


author: Garrett
body: I'm glad to hear a reinstall fixed that functionality, but I'm not seeing the same issue with spell check on my end.

Could you reach out to us at <https://trello.com/contact> with a screenshot so we can take a closer look please?

Thanks!


author: Tibor Boda
body: Hi Garrett,

Spellcheck is not working for me either.


author: Mark Hunter
body: Mine still isn't working. I've closed down the app and re-opened. Is there anything else I need to do?

comments: author: Brian Shiroma
body: I can't remember what right click functionality was like before but you do get copy, cut, paste options. You may need to restart your computer in order for it to work.


author: Garrett
body: Hey everyone,

Thanks for the reports on this. Our team did find a bug that caused the desktop apps to lose that functionality recently, and we're currently working on a fix.

I don't have an ETA to provide at this time, but we'll get this resolved as soon as possible.

Thanks for your patience in the meantime!

comments: author: Tibor Boda
body: Hey there,

I can report that the issue is fixed and also some other functionality is now working as well.

Thanks for the quick turnaround.

Cheers,

Tibor


author: Mark Hunter
body: I created a support account just to report the same problem! It's really annoying - is there a way to report it?

comments: author: Tibor Boda
body: I contacted their support as well.. and I was asked to send through the logs from the app so that they can take a look.

The biggest issue for me is that I can not link to specific comments in tasks..

Hopefully soon it be updated.


author: Brian Shiroma
body: I am having the same issue. Started happening last week Friday. Very annoying as I used that function a lot for cut and paste. Currently using CTRL v and CTRL c but prefer to use the right click.
I cannot attach files on Trello's android version. Can you help?
Asked by Arya Nata Suprapto:

Below are two pictures that illustrates my point. Note that it came from two different phones. ![WhatsApp Image 2019-03-25 at 12.41.49 PM.jpeg](/t5/image/serverpage/image-id/49414iADBFD2AEC953B5AE/image-size/large?v=v2&px=999 "WhatsApp Image 2019-03-25 at 12.41.49 PM.jpeg")![WhatsApp Image 2019-03-25 at 1.16.46 PM.jpeg](/t5/image/serverpage/image-id/49415i856C877D08187F81/image-size/large?v=v2&px=999 "WhatsApp Image 2019-03-25 at 1.16.46 PM.jpeg")


Answers:
author: Daniel Eads
body: Hey Arya!

If you could provide some additional info about the app versions on your phone, that will help us narrow down what's going on:

1. What version of the Trello app you have on the phone where you *can* add attachments
2. What version of the Trello app you have on the phone where you are having trouble adding attachments
3. The model / Android version of the phone where you are having trouble adding attachments

Per [the feature release Trello board](https://trello.com/b/ud59t1fL/trello-android-app), we'd expect versions above 4.5 to be able to add attachments on Android. If you're finding that's not the case on your second phone, we'll start looking into it with the extra details above!

Cheers,  
Daniel


author: Alice
body: Does it mean that when you click the green + button it disappears completely without even showing you the menu?

comments: author: Arya Nata Suprapto
body: You cant even find the green + button. The two pictures are from two different phones.


author: Alice
body: Have you already tried to delete the app and reinstall it or to clear the cache? What's your version of Android?


author: Arya Nata Suprapto
body: I havent done it already. Its an android 7.0


Tags: attachment
Error rendering macro 'children'
Asked by Ryan:

A page that contains the [children display macro](https://confluence.atlassian.com/doc/children-display-macro-139501.html) which then has a child page underneath it, displaying another [children display macro,](https://confluence.atlassian.com/doc/children-display-macro-139501.html)throws an error and seems to stop both pages from rendering content.

The error provided is :

```
Error rendering macro 'children' : [com.ctc.wstx.exc.WstxLazyException] Undeclared namespace prefix "ac" (for attribute "local-id") at [row,col {unknown-source}]: [1,207]
```

A use case for this hierarchy may be:

```
Services
    - Service 1
        * Command 1
        * Command 2
        * Command 3
    - Service 2
        * Command 1
```

Whereby the parent "Services" page has the children display macro embedded, as does each service page underneath it, i.e. Service 1 / Service 2.


Answers:
author: Stephen Sifers
body: Hello Ryan,

Thank you for the detailed error message and your expected results of the macro. From the information you shared, I'm able to confirm your issue is related to a product defect, [Children Display Macro gives an error Undeclared namespace prefix "ac" (for attribute "local-id") \| CONFCLOUD-72005](https://jira.atlassian.com/browse/CONFCLOUD-72005) (This looks to be a recently discovered issue).

We ask you to vote and watch the above bug to monitor its status.

Alternatively, there is a workaround for this issue:
>
> ### Workaround {#toc-hId-1256220020}
>
> There are different workarounds to be implemented for this one:
>
> * Change the **Excerpt Display** parameter of the Children Display macro to **none** or **simple**.
> * Remove the **Table of Contents** , **Change Change History** , or the **Children Display** macros from the child pages.
> * Contact Atlassian support for the removal of the attribute in the macros added for the child pages.

Regards,  
Stephen Sifers

comments: author: Ryan
body: Thanks Stephen.

Changing the excerpt display parameter to simple, although not ideal, allows the contents to display again.


Tags: cloud

confluence-cloud
How to link a jira issue to a jira epic within confluence
Asked by Scott Arilotta:

Hello,

I am able to create Jira epics and Jira issues within confluence. My question however is where is the option when creating a jira issue to link it to a certain jira epic. Below I have attached a link to a confluence youtube video that shows exactly what im looking for. Just wondering if this feature transitioned into a payed application or if it was just taken out for some reason.

<https://youtu.be/oEMDz0D4JmE?t=172>

thank you


Answers:
author: Vero Rivas
body: Hi [@Scott Arilotta](/t5/user/viewprofilepage/user-id/4451664)

This information is for server

<https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html>

For cloud I suggest you an addon

[https://marketplace.atlassian.com/apps/1220378/viable-issues?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1220378/viable-issues?hosting=cloud&tab=overview)

Cheers

comments: author: Scott Arilotta
body: That addon only allows me to create issues which I can just do with confluence natively. Still no solution for linking these created issues/stories to a specific epic. Maybe I just dont understand how Jira really works. All i want to do is create an epic in confluence and then create subtasks/stories that will be connected to that created epic.


Tags: cloud

confluence-cloud
Embedding/integrating Microsoft web parts in Confluence
Asked by Maja Suljetovic:

Hi there,

is it possible to integrate or embed Microsoft web parts in Confluence? According to documentation, it is possible to embed Confluence content to SP using the SharePoint Connector. However, is it possible the other way around? Namely, we'd want to put Microsoft Learning Pathways web part from SharePoint to Confluence.

Thanks. :)

Maja


Answers:
author: David Toussaint _Communardo_
body: Hi [@Maja Suljetovic](/t5/user/viewprofilepage/user-id/4451601) ,

great question, thanks for bringing this up! My name is David, serving as Co-Head of Products for Communardo, the Company behind the [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview).

Right now it's not possible to embed other content from SharePoint in Confluence that is not either Documents or Lists (generic or Document Libraries). May I ask what web part you're looking for to better understand the use case behind it?

I'm also happy to set up a quick call to discuss the details if that is easier.

All the best, David

comments: author: Maja Suljetovic
body: Hi David,

thanks for your reply!

It's the Microsoft 365 Learning Pathways web part. We were wondering whether it was possible to embed it to Confluence, since the user does not want to switch to SharePoint.

Best regards,

Maja


author: Almuth Boehme [Communardo]
body: Hi Maja,

My name is Almuth and I am part of Communardo Product Support. Please allow me to step in.

Right now it's not possible to embed the Microsoft 365 Learning Pathways web part, therefore we would like to add it as a feature request for the SharePoint Connector.

To make sure that we understand and accurately log the need for this feature, are you able to provide some more details?

Namely

* What is the importance for the customer - critical, important or nice-to-have?
* What is the problem that would be solved? Is there more to avoiding the switch between SharePoint and Confluence in this case?
* Or: What are the consequences of not having this feature?

Thanks in advance!

Best

Almuth

Communardo Support


Tags: cloud

confluence-cloud
Adobe Xd - smart links causing login loop
Asked by Wagner Carvalho:

I can't get the preview of the xd link on confluence page anymore...it was working before.  
Am I missing something to make it work?  

Thank you


Answers:
author: Stephen Sifers
body: Hello Wagner,

Thanks for reaching out about your smartlinks breaking. Could you let us know when they stopped working and also include a screenshot of what you're seeing?

This will help us review on our end to find a cause.

Regards,  
Stephen Sifers

comments: author: Wagner Carvalho
body: Hi Stephen,  
I don't know for sure when it happened....don't know if it was part of the free period, or even don't know if it was supposed to work without buying it. If you can please clarify.  

Please have a look in the print below

Thank you

![sc.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/149077iBEDF8C94809B1188/image-size/large?v=v2&px=999 "sc.jpg")


author: Stephen Sifers
body: Hello Wagner,

Thanks for including a screenshot and the steps you're taking, or looping in this case. I did take a look at Adobe XD and do see there is a Free Trial, but in order to continue to use their product, they do have a subscription model. I would ask you to ensure you have a valid subscription with Adobe XD.

If you do have a valid subscription, could you please attempt your action on another browser? There might be an issue with your cookies or settings causing the authentication to not complete or take effect.

Regards,  
Stephen Sifers


author: Wagner Carvalho
body: Hi Stephen, yes, I do have a valid subscription with Adobe Xd.

I tried Google Chrome, I pasted the link from Xd on confluence and it worked, but it's not all the links from Xd that generates the embed version, I noticed that one of the links happens the same as the screenshots I have sent...  
Do you know why is that happening? some links from Xd display the preview, some others not.

Thank you


author: Stephen Sifers
body: Hello Wagner,

Thanks for confirming another browser works most of the time. It seems like the issue is from Adobe XD and something is causing a login failure/loop on their end when you attempt to connect.

You could check the permissions on what you're linking and ensure there are no restrictions that would prevent authentication.

Alternatively, you might need to reach out to Adobe XD support to figure out why you're having authentication issues on their end. I believe this is their support portal: <https://helpx.adobe.com/support/xd.html>

The SmartLink aspect seems to be working as the card view is getting created.

Regards,  
Stephen Sifers


author: Wagner Carvalho
body: Perfect!  
Some of the xd links has passwords to be able to open, do you know if that might me the reason that is not showing the embed mockup?


Tags: cloud

confluence-cloud
Spaces not showing up in searching "IN SPACE"
Asked by Julian:

Hey there.

when we search normally using the search bar in Confluence and then trying to filter the search on a specific Space using the **IN SPACE** filter on the left side, it always shows **No matches found**.

I can see all Spaces in the Space Directory.

I already tried a Re-Indexing in Confluence and even a Re-Index from Scratch following this guide: <https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html>

But the issue persists.

Here are two screenshots showing the behavior. I have a Space called **Angular**. When I try to filter on it in the search it won't find the Space. Happens with all Spaces.

![confl 1.png](/t5/image/serverpage/image-id/148774iF46187D5CC216E55/image-dimensions/322x323?v=v2 "confl 1.png")

![confl 2.png](/t5/image/serverpage/image-id/148775iDC56E835FD06C166/image-dimensions/212x250?v=v2 "confl 2.png")

We updated Confluence a month ago, but I don't know if this issue occured before.

Confluence Server Version: 7.12.1

Thank you for any help!


Answers:
author: Julian
body: Turns out I just had to enable "Quick Search" under "Further Configuration" in the Settings.

comments: author: FaheemUllah
body: Thanks for sharing the solution


author: Robby Holtmann_IntraFind Software AG_
body: Hello [@Ju](/t5/user/viewprofilepage/user-id/4451587) ,

unfortunately, I can't solve or recreate your problem either. But maybe you are interested in an alternative, more powerful search solution for Confluence. Here you can find more information: [iFinder Confluence Search](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172) and [iFinder Search Macro.](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/iFinder-Search-Macro-for-Confluence/ba-p/1717979)


Tags: confluence-server

search

server

space
System Error java.lang.IllegalStateException
Asked by Erich Bruderer:

### Cause {#toc-hId-1256187497}

java.lang.IllegalStateException: There should be at least one AvatarProvider module registered in the plugin system.  
at com.atlassian.confluence.user.avatar.AvatarProviderAccessor.getAvatarProvider(AvatarProviderAccessor.java:30)


Answers:
author: Hyrum Steffensen _Appfire_
body: Hello Erich,

Please take a look at this Atlassian documentation on, "[Confluence will not start after adding AppDynamics to instance](https://confluence.atlassian.com/confkb/confluence-will-not-start-after-adding-appdynamics-to-instance-858768500.html)".

Regards,

Hyrum

comments: author: Erich Bruderer
body: Hello Hyrum,

Thanks for your reply!

However, we don't use AppDynamics, so unfortunately I can't get any further with your article.

Regards,

Erich


author: Hyrum Steffensen _Appfire_
body: Hello Erich,

This is interesting. When a module is not found, this often happens when a plugin has been installed or upgraded and needs the plugin cache to be cleared. There are often other errors associated with the "module not found" error that give a better idea of what is going on. To find these errors, restart Jira and read the entire logs as Jira starts up. You most likely will find additional clues.

To clear the plugin cache, follow these steps:

* Restart Confluence (this usually fixes any plugin cache issue).
* Clear the plugin cache by following these [Atlassian instructions](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html).

Please answer the following:

* Have you made any recent changes to your system or upgraded any plugins?
* When did you first notice the error?
* Do you notice any unexpected behavior when the error shows up?
* What steps would we take to reproduce the error?
* Do you see any other errors in the Confluence logs (post the full stack).

Regards,

Hyrum


Tags: confluence-server

server
how can I change the language in the editor for a single document
Asked by frans vervuurt:

When I open the editor to create or edit a document (text), I want to set the language/

How can I do that??


Answers:
author: Mattia _bitvoodoo ag_
body: Hello Frans,

I hope I have interpreted your question correctly. You want to record your page content or blog entries in different languages? That is not possible by default in Confluence. You need a translation app that allows you to do this.

Here is an overview of the apps that allow you to do this [https://marketplace.atlassian.com/search?product=confluence\&query=translations](https://marketplace.atlassian.com/search?product=confluence&query=translations)

If this is not the answer you were looking for, can you please formulate your question better?

comments: author: frans vervuurt
body: Hi Mattia,

Thanks a lot for your answer.

Indeed, I should have phrased better.

Confluence default is set to English.

Many times I need to generate a description in Dutch, so I would like to have the page set to Dutch. Then I also expect spell check to be in Dutch (right now I have many words with red underlining as they are not English). So, how do I set the page to a different language (not Confluence default)?

Thansk,

Frans


author: Mattia _bitvoodoo ag_
body: Unless you have a spell check app installed and running on your Confluence, I would think that the check you mentioned is done through the browser. In this case, you should change the language for the spell check in the browser.  
I quickly found the following instructions:

Chrome <https://superuser.com/questions/738999/how-to-quickly-change-language-spell-check-in-chrome>

Microsoft Edge <https://superuser.com/questions/1289903/how-to-change-spell-check-language-in-microsoft-edge>

You can search for instructions for your browser in the search engine of your choice.

Kind regards

Mattia


author: frans vervuurt
body: Hi Mattia,

Thanks again.

I tried, but that does not work.

Thanks anyway.

Frans


author: M?rten Hernebring
body: This solution worked for me in Chrome when I had the same issue.


Tags: atl-gruland
ToC and epand macro not work together
Asked by Marcin Szumicki:

Hi,

I have a problem with ToC and expand the macro when I use them together.

Some headers are in expand macro area.

The link from the table of contents doesn't take me to the header (h1, h2, h3, ..) if the header is in expand macro that is currently collapsed.  

When macro are epanded links works fine.

<br />

h1  
h2  
h3  

(h1)text   
asd  
--expand macro area --

h2  
asda

h3  
dsad

--expand macro area --


Answers:
author: David at David Simpson Apps
body: If the heading is hidden within an expand macro, then the link from the ToC will not automatically open the expand so that you can jump to the heading.

Browsers do not work like that. If the linked item is hidden, likely nothing will happen.

Try structuring your page so that headings are not hidden, or remove some of the nesting levels in the ToC macro.

comments: author: Marcin Szumicki
body: Hi, David  
thx for answer.

I describe the elements of webservices. H1 is my service and h2 is my method.

Expand macro was supposed to help me present only a given content and reduce the data on the page.  
Is there any other replacement for the expanded macro that would work with ToC?


author: David at David Simpson Apps
body: As you're on **Confluence Server**, you can hack this to work.

Add the following code to **Custom HTML \|** **At end of the HEAD**:

```
<script>  // for https://community.atlassian.com/t5/Confluence-questions/ToC-and-epand-macro-not-work-together/qaq-p/1733348#U1733374  AJS.toInit(function ($) {    setTimeout(function () {      $('.toc-macro a').on('click', function () {          var $self = $(this);          var $target = $($self.attr('href'));            if($target.is(':visible') == false) {            $target.parents('.expand-container:first').find('.expand-control:first').click();            setTimeout(function () {              if ($target.is(':visible') == true) {                $self.click();              }            }, 300); // wait a little for the expand to open          }      });    }, 3000); // wait a while for the ToC to load. Should really use Mutation Observer API  });</script>
```

This will wait (hopefully) until the ToC has loaded, then for each heading in an expand, when the ToC link is clicked, it will see if the heading is hidden, then open the parent expand macro, then wait a moment while the expand opens, then go to the link.

It's by no means perfect, but a reasonable first attempt at hacking a solution to your problem.

comments: author: Marcin Szumicki
body: [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462)   
thank you very much

I will try to test that.   
Now i looking for admin in organisation to put changes into code.


author: David at David Simpson Apps
body: If you're on Cloud, there's not a lot you can do.

On Server/DC, you could add a client side/ JavaScript click handler on the ToC macro which expands the macro first.


Tags: confluence-server

server
Confluence frozen after deleting page
Asked by Jolanda Strubel:

We are currently in the process of cleaning up our wiki pages and deleting them. After deleting a page, you are redirected to the main page of that space. That is logical, but the page is not responding. None of the links work. Only after refreshing the page you can access the links again.  
Is this a known issue? ( I couldn't find any documentation on it) And how can this be resolved?(other than refreshing the page)


Answers:
author: marc -Collabello--Phase Locked-
body: [@Jolanda Strubel](/t5/user/viewprofilepage/user-id/327798)Experienced the same issue yesterday, so it seems to be something wrong in Confluence.


Tags: cloud

confluence-cloud