youngmon/atlassian-qna huggingface dataset:
Essentials Pack - Licensing Manager
Asked by Arantxa Lacasa Madero:

Hello!

We are having a problem afecting a lot of users right now!! All Essential Pack is not working (<http://www.adaptavist.com/pages/viewpage.action?pageId=54559258#Packs-EssentialsPack>), and we use many of it so we have lost design, macros, there are many errors...

It may be for the license. It says that Licensing Manager is needed (<http://www.adaptavist.com/display/Plugins/Licensing+Manager#LicensingManager-PluginSupport>) and we have reinstalled it and then restarted the server, but it does not seem to be installed!! It shows an option to update and when clicking on it, keeps thinking forever and does nothing.

Please, help!!


Answers:
author: David at David Simpson Apps
body: Try uninstalling the Essentials Pack, then installing Adaptavist's Plugin License Manager (PLM). Restart Confluence just to be on the safe side.

When the PLM is installed and working reinstall the Essentials Pack. You may repeat the Confluence restart here if necessary.
How do I limit a search to a page and its child pages instead of the whole space?
Asked by Sanjay Patel:

We are using the documentation theme and would like to be able to limit a search to just a page and its child pages. Currently the searches will find matching terms through the whole space.


Answers:
author: CharlesH
body: There is a search syntax to achieve this: The \<tt\>ancestorIds\</tt\> parameter is used to restrict the search to a subset of pages. This is so you can search everything "under" a given page, determined by the id value you provide.

<br />


Tags: child-page

documentation-theme

search
Create space default home page 404/page not found
Asked by Tony Stevenson:

Hi,

We run Confluence 3.4.9 (I know, we should, but...) when we create a new space the default home page the process takes you too is /SPACE/Home - However, this results in a 404 as it doesn't exist. What does exist however is /SPACE/Index

I cannot find a way for either 'Home' to be created, or for 'Index' to become the default page for a new space. Any help would be greatfully appreciated.

![](../../../upfiles/Screen_Shot_2012-07-12_at_21.39.52_1.png)


Answers:
author: Jeff Galbraith
body: Isn't there anyone that can answer this? The team is getting quite restless not being able to create spaces. Of course, flushing the cache did not help.


author: Jeff Galbraith
body: I just upgraded to 4.2.8 and I am seeing the same thing.

Here is the log extract:

2012-07-17 08:58:58,775 INFO \[main\] \[com.atlassian.confluence.lifecycle\] init Confluence is ready to serve  
2012-07-17 09:00:25,926 ERROR \[http-8090-3\] \[atlassian.confluence.servlet.ConfluenceServletDispatcher\] serviceAction There is no Action mapped for namespace /confluence/spaces and action name createspace  
-- referer: <http://navtech-server:8090/spaces/createspace-start.action> \| url: /confluence/spaces/createspace.action \| userName: galbraj1


author: CharlesH
body: Does the log file reveal any useful info (warnings/errors) for this behaviour?


author: Tim Eddelb?ttel
body: I got this problem too. The space was not viewable in the spacelist.

- Flush the cache (via Administration)  
- Create the space again

That helps for us.

We're using Confluence 3.5

comments: author: Tony Stevenson
body: ENOWORK. Sadly. But thanks.


Tags: home

home-page

index
Viewing Space Activity by non-admin users
Asked by Fedor Sukharev:

Space Activity \| <https://confluence.atlassian.com/display/DOC/Viewing+Space+Activity> is available to Space Administrator.

I would like to share Activity statistics on Space Home page.

Could you please give me an advice, how to make a user macro that retrieves and renders Space Activity information?


Answers:
author: Bruna Griebeler
body: As answered on you support ticket:

Activity Plugin is available to all users and not just administrators.

It is accessed in a fairly round about way. A standard user should be able to access the activity page from the Browse \> Activity menu item.

So you can create a link for this page in your dashboard to make this information easy avaliable to all users.

Cheers!


Tags: activity

macro

space
Scripted upgrade of Confluence
Asked by Fraser Hess:

Does anyone know if the Confluence 4 installer (Linux) can be scripted to do an upgrade? I tried using the response.varfile as described in the [documentation](https://confluence.atlassian.com/display/DOC/Installing+Confluence+on+Linux#InstallingConfluenceonLinux-PerforminganUnattendedInstallation) but it threw an error.

# ./atlassian-confluence-4.2.8-x32.bin -q -varfile response.varfile

Unpacking JRE ...  
Starting Installer ...  
The installation directory has been set to /usr/local/confluence-4.  
It appears that Confluence is already installed in the directory you selected. Please choose a different directory.


Answers:
author: Alejandro Conde Carrillo
body: That error normally happens when you select *install* instead of *upgrade* in the installer.
How to hide the "Created By/Edited By" byline at the top of a page.
Asked by Eric Riddle:

Is it possible to hide the "Page created by \<user\> and last edited by \<user\>" byline at the top of the page?

<br />

We've already created several scripts to hide other parts of the interface from anonymous users (thanks to this forum). But I haven't been able to find one for the byline at the top.

For example, here's the one we're using to hide the Browse menu. What's the equivalent for the byline (if possible)?

```
&lt;script&gt;if (AJS.$('#login-link').is(":visible")) {    AJS.$('#browse-menu-link').parent().hide();}&lt;/script&gt;
```


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Try something like this:

```
&lt;script&gt;AJS.toInit(function() {AJS.$('.page-metadata').hide();});&lt;/script&gt;
```

comments: author: Eric Riddle
body: Excellent. That did the trick perfectly.


author: Edward Santos
body: How to do this in Confluence Cloud? Any workaround?


author: Matthew J. Horn
body: Personally, I think it's best to remove it at the source, rather than do this "post-processing" scripting. (Yes, I still use jQuery for a bunch of things, but this is one that's easy to eradicate without having to add to your custom HTML).

In your space's Page Layout decorator, comment out the following line:

```
#parse ("/decorators/includes/page-metadata.vm")
```

I like having some metadata, so I add this to the bottom of each page:

```
#set ($lastModder = $confPage.getLastModifierName())#set ($lastModDate = $confPage.getLastModificationDate())
```

```
&lt;div class="page-metadata"&gt;&lt;ul&gt;&lt;li class="page-metadata-modification-info"&gt;Last edited by $lastModder on $lastModDate&lt;/li&gt;&lt;/ul&gt;&lt;/div&gt;
```

comments: author: Eric Riddle
body: Matthew, you're right. That is probably a superior solution. I'm marking this as an accepted answer, because you've never lead me astray on any of my other questions, and nothing in that code looks out of place.

However, we've decided to go with the Documentation theme which restricts a lot of the customization options within Confluence. I can't test it.

With that in mind, we're okay with this (and the various other changes we've made) existing as a post-processing function. There's really no harm in any of these hidden functions being visible, we're just purusing as clean and straightforward layout as possible to present to as many of our anonymous users as possible. If someone disables Javascript and sees the metadata, that's okay.


Tags: javascript
Confluence Global Logo
Asked by Jakub Pierzcha?a:

Hi

We're using JIRA + Confluence OnDemand.

I'd like to know how can I change the default logo in Confluence (for example the one that appears on the Confluence Dashboard)

I know we can edit the Global Logo under General \> Look and Feel but this only affects the logo on the top cross aplication navigation bar. The logo in the Confluence Dashboard remains the same.


Answers:
author: JohnA
body: Hi Jakub,

Changing the hard-coded Confluence logo wouldn't be possible because this would involve a customisation to the source files of your instance and that isn't permitted for OnDemand instances, so I'm sorry to say that we cannot assist you with this request because it would be contrary to the [Atlassian OnDemand Restricted Functions Policy](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand).

All the best,  
John


Tags: cloud

confluence-cloud
no results with federated search confluence / sharepoint
Asked by Benjamin Maier:

Hello,  

i have a problem with the "SharePoint Connector". I get no results by the "Federated Search Webpart".

Here are my settings:

**location name**: Confluence

**display name**: development confluence wiki

**location type**: OpenSearch 1.0/1.1

**trigger**: always

**query template** : http://10.62.10.10:8090/plugins/servlet/opensearch?query={searchTerms}\&format=rss_1.0\&os_authType=basic

**"more results" link template** : http://10.62.10.10:8090/dosearchsite.action?queryString={userQuery}

**restrict** **use**: no restriction

**enter credentials**: user / basic authentication

Can someone help me?

<br />

Thanks much


Answers:
author: Joe Clark
body: Hi Benjamin,

Do you know if your Confluence server is using the default login method, or if an SSO solution has been configured (eg. NTLM)?

Is the OpenSearch plugin installed on your Confluence server? What happens if you try and access the "query template" URL directly via a web browser?

Are you using the default Federated Search Web part or the Confluence Federated Search Result Web Part?

Have you configured SharePoint to connect to your Confluence server via the "Confluence Settings" administation page in Site Admin?


Tags: federation

sharepoint
How do you move a global to a sub space of another global space?
Asked by Chris Chris:

I want to change my space structure to move a global space under another existing global space


Answers:
author: Christian Czaia _Decadis AG_
body: Hey, this is not supported by default.

Take a look at the following open issue and the related disussion:

<https://jira.atlassian.com/browse/CONF-1095>  
<https://confluence.atlassian.com/display/DISC/Nested+Spaces>

There is a plugin you could check out:

<https://marketplace.atlassian.com/194>

Other than that, I know that with RefinedWiki you can group spaces at least visually:

<http://www.refinedwiki.com/>

Cheers Christian
How can i restore a backup via the confluence admin site?
Asked by Philipp T?rk:

Hi,

I just accidently deleted a space with all pages attached. Now i want to restore it and I even got a backup from yesterday via the backup manager and even now as a zip on my pc.

But I have no idea how i can use it to restore the space i just deleted? Everything i found told me something about an "Backup and Restore" button i can't find.

Greetings,

Philipp T?rk


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: See <https://confluence.atlassian.com/display/DOC/Restoring+a+Site>

Also, you need to be a member of Confluence System Administrators group. Being a Confluence Administrator (which is a different permission) is not enough.

comments: author: Jobin Kuruvilla [Adaptavist]
body: sorry I mean System Administrator. Edited the answer.


Tags: cloud
Scheduling a PDF export
Asked by Edwin Stol:

Hi,

<br />

Does anyone know of a way in which you can create a PDF export of a page, once every three weeks, and save this export as an attachment to the page from which the export was requested (or a different page, if that's easier.)  
I suppose i could trigger this with a scheduled job or something like that.

I could always do it manually every three weeks, but that something you tend to forget.


Answers:
author: David at David Simpson Apps
body: Perhaps you could set up a cron job to call the Confluence CLI (part of [Atlassian CLI](https://marketplace.atlassian.com/plugins/org.swift.atlassian.cli)).

The Confluence CLI would have to

1. Export the page to PDF and save somewhere
2. Attach the generated PDF to the correct page

@Bob Swift could likely give you an [example](https://bobswift.atlassian.net/wiki/display/CSOAP/Examples) :-)

comments: author: Edwin Stol
body: Hi David,

Thanks for your reply. If that's the only/easiest way, i suppose that could work. Preferably i would keep the functionality within Confluence, through a plug-in or something.
Universal Plugin Manager Reports Error
Asked by zhou hu:

While I access the Plugins page, I get an error An unexpected error occurred. Please refer to the logs for more information. But it can show me plugins under Manage Existing tab. So how do I remove the error?


Answers:
author: Theodore Tzidamis
body: Hello there,

May I ask which version of UPM and Confluence you are using?

Can you please try to upgrade to the latest version and see if it occurs again?

Furthermore, what kind of error is thrown in the logs?

Cheers,

Theo


author: Aspect Infra Team
body: did you have same problem? <https://answers.atlassian.com/questions/68565/jira-5-1-upm-cannot-connect-to-marketplace>
Bypassing LDAP to Login to Wiki
Asked by Abdul Sattar:

Could anyone help me with following information regarding Confluence WIKI 2.7.3 (build #1116)?

If LDAP(single sign on) is configured in WIKI, Is there any way to login to WIKI by using internal user credentials and bypassing LDAP?

How to remove LDAP configuration, to enable us tp login using Internal WIKI user credentials?

Cane we connect to WIKI by enabling both "LDAP single sing on" and WIKI internal users credential(stored in DB) at the same time?

Thanks in advance.


Answers:
author: Verh?s Istv?n
body: I suggest to upgrade your confluence as 2.7.3 is an old one. Your questions are answered at [](https://confluence.atlassian.com/display/CONF27/Add+LDAP+Integration) [the documentation](https://confluence.atlassian.com/display/CONF27/Add+LDAP+Integration "Confluence 2.7 LDAP integration").

For multi directory usage use crowd or a newer confluence as it also supports it out of the box.


Tags: ldap

wiki
Confluence: Secure access for customers and user licenses
Asked by Chitra Patil:

Here is our situation:

1. We want to buy 100 Confluence licenses although we will have more than 100 users. We want some users to login as anon users. The reason being, we use a number of plugins and cannot afford to buy the same tier licenses for the plugins. That is why we want to use less number of licenses.

3. We want some kind of authentication with active directory for the user who visits our Confluence site.

4. We don;t want our Confluence site to be public, but it should be accessible to customers who are authenticated with a login. The Confluence is hosted within our firewall and users are authenticated before we can let them login.

I have these questions:

How to give access to customers without requiring a Confluence license? Should we let them log into our domain and give access as a anon user that doesn't require a Confluence license.

WE don't want them using a VPN to connect to our domain.

Any suggestions are appreciated..


Answers:
author: Harry Chan
body: Hi, would it be possible to use a shared login? You can create a login that customers can share?
Links with emoticons in the rich text editor
Asked by Arun Welch:

In Confluence 3.x, one could insert a link of the form \[(/) \| link\], which would then create the appropriate emoticon as the link text. I can't seem to figure out how to do this in the new editor.


Answers:
author: RianA
body: Hi Runes,

You can achieve this by the following steps.

\* Insert emoticons  
\* Highlight the emoticons  
\* Click *Link*on editor, and you can link it to either web link or another space.

Hope it helps :)

comments: author: Arun Welch
body: This works in the editor, but once I save the page and refresh it goes back to being a text link and the emoticon disappears.

In editor:

![](../../upfiles/Screen_Shot_2012-07-12_at_2.57.20_PM.jpg)

After save:

![](../../upfiles/Screen_Shot_2012-07-12_at_2.57.44_PM.jpg)


author: RianA
body: What version that you are currently using? Is there any customization on your instance? Such as theme, layout, or css?


author: Arun Welch
body: Confluence 4.2.8, stock theme and layout.


author: Arun Welch
body: Turns out this is a bug. https://jira.atlassian.com/browse/CONF-26042

comments: author: RianA
body: Hi Runes,

Sorry for just getting back to you on this. It seems that what you are trying to referenced from the link is a page inside Confluence, and it seems it's broken. As a workaround, you could put the **Web link** instead of page name in the link. It will work if you put the Web link. Hope it helps!

-Josua
Exception initializing proxy Error
Asked by Adolfo Casari:

I am getting lots of errors like this in the log:

```
ERROR [net.sf.hibernate.proxy.LazyInitializer] Exception initializing proxynet.sf.hibernate.ObjectNotFoundException: No row with the given identifier exists: 25591810, of class: com.atlassian.crowd.model.user.InternalUser      at net.sf.hibernate.ObjectNotFoundException.throwIfNull(ObjectNotFoundException.java:24)      at net.sf.hibernate.impl.SessionImpl.immediateLoad(SessionImpl.java:1948)      at net.sf.hibernate.proxy.LazyInitializer.initialize(LazyInitializer.java:53)      at net.sf.hibernate.proxy.LazyInitializer.initializeWrapExceptions(LazyInitializer.java:60)      at net.sf.hibernate.proxy.LazyInitializer.getImplementation(LazyInitializer.java:164)      at net.sf.hibernate.Hibernate.getClass(Hibernate.java:287)      at bucket.core.persistence.hibernate.schema.TransientHibernateHandle.&lt;init&gt;(TransientHibernateHandle.java:40)      at com.atlassian.confluence.core.persistence.hibernate.TransientHibernateHandle.&lt;init&gt;(TransientHibernateHandle.java:20)      at com.atlassian.confluence.importexport.impl.HibernateObjectHandleTranslator.objectToHandle(HibernateObjectHandleTranslator.java:35)      at com.atlassian.confluence.importexport.impl.XMLDatabinder.isExcludedAsProperty(XMLDatabinder.java:619)      at com.atlassian.confluence.importexport.impl.XMLDatabinder.isExcludedAsProperty(XMLDatabinder.java:604)      at com.atlassian.confluence.importexport.impl.XMLDatabinder.writeObjects(XMLDatabinder.java:243)
```

Any idea how to troubleshoot this?

Thank you.


Answers:
author: Matthew J. Horn
body: This page has some additional info that might help:

<http://www.springwebdevelopment.com/hibernate-error-lazyinitializationexception-could-not-initialize-proxy-no-session>

comments: author: Adolfo Casari
body: Do you know what table correspond to `com.atlassian.crowd.model.user.InternalUser ?`  


author: Matthew J. Horn
body: I'm not familiar with Crowd (we use a custom authentication scheme).
New Users Cant See Issues Tab
Asked by Garrett McNeill:

I recently added Confluence. There is no "Issues" tab for any new users, only the Wiki tab; even when they have Issues assigned to them.

I keep getting the following error by email...

There was an error granting default application access to the new user '%name%'.


Answers:
author: Kiran
body: Hi Garrett,

This could possibly happen when you have run out of license. For example, you might have created 20users but you possess only 10user license for JIRA.

Below are few things that you might want to check.

1. As an Admin, navigate to Administraion -\> User Management -\> Users -\> Create New User.

2. On the Create New User dialog, within the Application Access section, check the number of license remaining. It would be like "JIRA (2 remaining)", "Confluence (4 remaining)".

If JIRA indicates that there is "0 remianing" then you have run out of licenses. The user will only get Confluence access. To solve this purchase new license for more users.

3. If step2 is not the issue, then navigate to Administration -\> User Management -\> Application Access.

4. Look at the JIRA Access for these new users. If the access box is unchecked, then you will have to check these boxes to grant them JIRA access.

Regards,

Kiran H S


Tags: cloud

jira

user
Where are images and attachments stored?
Asked by Patrick Illian:

I gather that there is a hierarchical ID given to all attachments like this: <https://confluence.atlassian.com/display/DOC/Hierarchical+File+System+Attachment+Storage>. But if I were to attach an image to a page does the numerical ID simply reference the actual image file somewhere else? Or is the data file converted from the image in some way?

Basically, people I work with continually attach an image with a specific name to a variety of pages. Would the image continually overwrite itself everytime it's saved? Or are they creating a new file to store everytime they attach that image?

I have a pretty haphazard understanding of this information so if I'm way off the mark please let me know.

Thanks!


Answers:
author: RianA
body: Hi Patrick,

You can either store the [attachment in database or file system](https://confluence.atlassian.com/display/DOC/Attachment+Storage+Configuration). The documented that you pointed is when you store the attachment in file system.

The attachment ID will be pointed to some directory in file system, and in that directory there will be an actual image with its version. If you attach image with same name twice, you would be able to see two images in that attachment ID directory with different version number.

Everytime you attach an Image, it will not be overwritten, however it will be added to that directory based on its version number. Which means they are creating a new file everytime they attach the image. For example when you first time attach an image it will be version one, and upon uploading the same image, it will be version two.

Hope this information helps, and feel free to ask if anything unclear.

Best Regards,  
Josua

comments: author: Patrick Illian
body: This helps, thanks


author: Matthew J. Horn
body: Attachments are stored where you tell Confluence to store them. Go to the Admin Panel, and click Attachment Storage. You can choose to store them on the file system or in the database. Based on how it is stored, the answers to your other questions can be explored...

comments: author: Patrick Illian
body: Thanks Matthew


author: Thuan M. Tu
body: Images are stored in your install directory under atlassian-jira

{jira-install}/atlassian-jira/images/


author: Liam Maeder
body: Hi All

We are about to upgrade from 7.5.0 Server to 8.6.0 Server and I'm wondering if we copy these folders and paste them in the new version's DB; we are moving the upgrade to a larger server; would the images and attachments find themselves where they were before the upgrade?

Thanks for any help.


Tags: attachment

image
News Feed not displaying News Blogs in 4.2
Asked by Steve Johnson:

Hi, I have a new install of confluence 4.2. I have an admin user who has created two blogs and selected the option to "show on dashboard."

<br />

His articles are not showing up in the news feed. It's been over an hour and I have re-indexed the postgresql database as well as restart confluence. Is there a way to re-parse for news articles?

<br />

Thanks.


Answers:
author: Steve Johnson
body: I see the problem. It was configured to search for news in only one space. Adjusted to @All and it works wonderfully!

<br />

<br />


author: Steve Johnson
body: Another note, if I browse all blogs, I see "no blogs found." Is this a clue? Thanks.


Tags: blog

index