youngmon/atlassian-qna huggingface dataset:
Expand
Asked by Christian Frank:

Is it possible to insert another Expand into an exisiting Expand?

best regards christian


Answers:
author: Deepanshu Natani
body: Hi [@Christian Frank](/t5/user/viewprofilepage/user-id/3704581)

The new Expand allows nests in table cells, however, it does not nest in other expands. You can read more about it here: <https://community.atlassian.com/t5/Confluence-discussions/Introducing-our-new-and-improved-expand/td-p/1250620>


author: Sudhir_Appfire_
body: Hi [@Christian Frank](/t5/user/viewprofilepage/user-id/3704581) ,

Yes, you can insert another Expand macro into an existing Expand macro.

Regards,  
Sudhir

comments: author: Christian Frank
body: Hey [@Sudhir_Appfire_](/t5/user/viewprofilepage/user-id/416862)

how can I do it?

best regards Chris


author: Sudhir_Appfire_
body: Hi [@Christian Frank](/t5/user/viewprofilepage/user-id/3704581)

In the old editor in Confluence cloud, we can insert Expand macro inside the Expand macro.

```
![Expand_macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/79197iE8F5ACFBC70BEAF6/image-size/large?v=v2&px=999 "Expand_macro.png")
```

<br />

But in the new editor, there's currently no way to nest a bodied macro (like the Expand Macro) into another bodied Macro.

There is an open request [CONFCLOUD-68323](https://jira.atlassian.com/browse/CONFCLOUD-68323) with Atlassian.

Regards,  
Sudhir


author: Hila Efraim
body: Hey [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) !  
Hey, how can i increase the expand's label font?:)


Tags: cloud

confluence-cloud
Using Draw.io on Confluence in Intranet
Asked by Xuelei Lu:

Dear Sir/Madam,

We are using Confluence in a Intranet environment, which does not have Internet access. Could you please help to advice whether it is possible to make use of Draw.io diagram in such environment?

Regards,

Xuelei


Answers:
author: Zak Laughton
body: Hi Xuelei!

Yep, I don't see any reason the [draw.io plugin](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=server&tab=overview) shouldn't work without an external connection to the internet. However, I'd recommend trying it out as a trial in a test environment first and [contacting the app developer](https://marketplace.atlassian.com/vendors/1210578/seibert-media-draw-io) if you have any questions about how it works.

I hope this helps!  
-- Zak


author: Marija Radovic
body: Hi Lu Xuelei,?

Yes, that is how draw.io for Confluence Server is designed to operate.?

Best Regards,


Tags: confluence-server

server
How can I refer to more than 1 excerpt from 1 page?
Asked by a.burlaka:

I can create more than 1 excerpt on one page. But when I try to refer to different excerpts on one page from different page, Confluence always refers to last created excerpt. How can I refer to different excerpts, based on 1 page?


Answers:
author: Nic Brough -Adaptavist-
body: The excerpt macro only handles one excerpt per page. In older versions, it used to just fail if you put two or more excerpts into a page, but now it just reads down to the last one on a page.

If you want many excerpts from one page, you have to add an app to do multiple excerpts (I'm only aware of one, which is called simply the "multi-excerpt macro")


Tags: excerpt
Create internal monthly watch point
Asked by Armand Zaire:

hi Support is that Possible? we would like to ensure that for a proper backup.


Answers:
author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/confcloud/create-a-site-backup-724765526.html>


author: Armand Zaire
body: Hi Nic,

Thank you very much for your reply, Can you show me how to do it ?

Regards,


author: Nic Brough -Adaptavist-
body: If you take the standard xml export available from the backup manager, you get everything in your Cloud system - pages, blogs, procedures, people, and so-on. You can create a non-Cloud system that has identical data from that xml.


author: Armand Zaire
body: Hi Nic,

forget about the watchpoint.

just want to know how can i backup the the wiki part on confluence.

where all procedure etc stored.

thank you

Armand


author: Nic Brough -Adaptavist-
body: What do you mean by "watch point"? And how would that lead to a "proper backup"?


Tags: cloud

confluence-cloud
How to display information on parent page
Asked by Andela:

Hello Community,

I am currently struggling with an request to compose a summary page for the management which displays certain information from child pages. The child pages consist of tables and text boxes and only certain content in the cells should be displayed on the parent page. The "excerpt" feature is not working because I have multiple information on the child pages for the parent page. Also, the parent page will have an increasing number of child pages in the future. Therefore, the display option should be flexible and expandable.

I would highly appreciate if some of you have an idea or tip how to solve it.

Thanks a lot,

Andela


Answers:
author: Nicolai Sibler
body: Hello [@Andela](/t5/user/viewprofilepage/user-id/3704275)

I'd do this with [Page Properties Macros](https://confluence.atlassian.com/conf613/page-properties-macro-964960868.html) on the child pages and the Page Properties Report Macro on the parent page.

I understand that the information you want to display is placed all over the child pages so you might have to restructure these pages as you need all the displayed data in a table wrapped with the macro. Once you've done this, you need to put a certain label on the child pages.

I'd also recommend a page template with the structure (table, macro, label) for the forthcoming pages.

Hope that helps.

Best regards,

Nicolai

comments: author: Andela
body: Hello [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119), Thanks for your fast response.

Is my understanding correct, that the child page would consist of one table and all content will be displayed?

Additional information on the child page is not possible?

Best regards,

Andela


author: Nicolai Sibler
body: Hello Andela,

additional information is possible.

What I was trying to say is that all the data to be displayed on the parent page has to be in cells of at least one table wrapped with the macro. You can't specify parts of a text block as with the Excerpt Macro.

Also, you may specify parts of the Table to appear in the [Page Properties Report](https://confluence.atlassian.com/conf613/page-properties-report-macro-964960880.html).

BR,

Nicolai


author: Andela
body: Hi Nicolai,

I tested your proposal and it works. :-) Thanks a lot.

Greetings,

Andela


author: Nicolai Sibler
body: Hi Andela,

glad to help you :-)

Please mark my answer as "accepted".

Thanks,

Nicolai


Tags: confluence-server

server
Create multiple issues: Columns don't match
Asked by Ari Pihlstr?m:

I'm wondering if this is some kind of error when creating multiple issues from Confluence requirements. It's a bit confusing with the column names and Summary and Description fields. They don't match. Seems some kind of transition happening with the column names.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/78672i4D25A3EFB3B0187E/image-dimensions/765x379?v=v2 "image.png")

EDIT: When I create new table without the "numbered column", columns and fields are matching fine.


Answers:
author: Fernando Bordallo
body: Thanks for updating your own query. So to clarify (*and for future reference of those who might hit the same problem*), the issue:

**occurs when the table is created with the 'numbered column' option**

Otherwise, the issues will be created as expected.

comments: author: Ari Pihlstr?m
body: That seems to be the case. I would recommend it should work also with numbered columns. :)


Tags: cloud

issue-create

new-to-confluence
Search returns pages with string only in page tree
Asked by John le Fucker:

Hi there, today I noticed that some results from Confluence search are really not relevant.

For example, I typed "hyper v" into search box and limited my search for single space.

In the outcomes, I got three pages that actually had "hyper v" in title or in the text. But below that, I found over 30 pages that never had this phrase in title or content but in visible excerpts I can see that phrase was found in page tree that is visible when the page is open.

How to avoid those irrelevant searches?


Answers:
author: Shannon S
body: Hello John,

Thank you for contacting us about this.

I'd love to test this more and see what's going on. Could you confirm your Confluence version, and if you're searching "hyper v" in quotes or without?

Regards,

Shannon

comments: author: John le Fucker
body: Hi there, i used both - with quotes and without. My Confluence version is Server 6.14.3.


author: Shannon S
body: Hi John,

Thank you for confirming that. I'm attempting to replicate this on my end, but I haven't been able to.

I created a page called Hyper V, and then on a new page I used the Page Tree macro that returned Hyper V as a result. When I search Hyper V, I only encounter the one page that has that phrase as the title.

Is it *only* the Page Tree macro that is causing this issue for you? You also mentioned excerpts. Can you show me the example of the pages coming up in search results and what's on the page?

Shannon


author: John le Fucker
body: Hi there - sorry for late response. I would like to send additional info but it contain some vulnerable info. How can I contact you in other way than community forum?


author: Shannon S
body: Hi John,

No worries about the late response.

If it's an image, you can try annotating it to cover up any identifying information, while still sharing the example. I like to use [Skitch](https://evernote.com/products/skitch) because it provides a way to pixelate private data, but you can also just cross it out using any application that allows you to annotate your images.

If you aren't comfortable with that, then I would recommend raising a ticket with the [Support team](https://support.atlassian.com/contact). Otherwise, any information you share here will be public.

Let me know if you have any trouble with that.

Regards,

Shannon


Tags: confluence-server
Images no longer available after server update from 7.1.0 to 7.2.0
Asked by Henrik Bruhn:

Images no longer available after server update from 7.1.0 to 7.2.0

It is not just a display problem.

The images in the attachments are also not available.

![2020-01-13_07h49_27.png](/t5/image/serverpage/image-id/78662i9A543830556F33AA/image-dimensions/546x300?v=v2 "2020-01-13_07h49_27.png")![2020-01-13_07h49_46.png](/t5/image/serverpage/image-id/78663i9EE4CCA80CD4461F/image-dimensions/546x301?v=v2 "2020-01-13_07h49_46.png")


Answers:
author: Zak Laughton
body: Hello,

I understand images are showing as broken links after upgrading from Confluence 7.1.0 to Confluence 7.2.0.

Based on your screenshots, it looks like Confluence still has record of the photo in the database, since it loaded the file preview display, but it's having trouble loading the photo. Following the steps in the upgrade documentation to upgrade Confluence should leave the attachments in place, but there's a chance there may be an indexing issue.

**Initial troubleshooting**

As initial troubleshooting please try rebuilding the indexes by following the steps on [How to Rebuild the Content Indexes From Scratch on Confluence Server](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html).

**Further questions**

If you're still unable to see the images after rebuilding the indexes, please let us know the following information, which can help the Community with troubleshooting this issue:

* Which process did you use to upgrade Confluence:
  * [Upgrading Confluence (In place, using the installer)](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)
  * [Upgrading Confluence Manually (In place, using the tar.gz or .zip file)](https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html)
  * Other (please describe)
* Do you see the images listed when you view the attachments for the page? (![ellipsis](https://community.atlassian.com/t5/image/serverpage/image-id/79153iA9488509D0A70314/image-dimensions/28x15?v=v2 "ellipsis")\> **Attachments**)
* Are all attachments broken, or just images?
* Are you able to upload new image attachments to the pages?

Thanks!  
-- Zak

comments: author: Henrik Bruhn
body: The Problem is already fixed there was a wrong Attachment path in the config file.


Tags: confluence-server

server
Unable to edit Confluence Pages
Asked by Easty:

We are trialing Confluence (Cloud) with the intention of using it as a knowledge base for our Jira Service Desk (Cloud). Our trial is expired so we are currently on the free tier.

I am able create and delete pages but I an unable to edit them, not even new pages that I create and before they are published. All of the editing tools are greyed out except for the color option. I have tried 4 different browsers on as many different machines with the same result.

Interestingly a colleague who has exactly the same security group membership as myself across our Atlassian tenant IS able to edit the pages I create although he had the same problem last week. We are both global admins and members of the confluence users group.

Has anyone come across this before or perhaps can point us in the direction of a solution?

Further Information;

I am able to edit the "Getting Started" page but if I create a child page in the "getting started" section I am then unable to edit the child page.


Answers:
author: Shannon S
body: Hi Easty,

Welcome to Atlassian Community. It's nice to have you.

I'm so sorry to hear you've not been able to edit pages on Confluence. I'm happy to help get you up and running. Could you just take a moment to confirm that your browsers are on the most up-to-date version? Please also make sure that you're able to use [Websockets](https://websocketstest.com/); you can test this following the link I am providing here.

For further troubleshooting, is your colleague using the same network connection as you, or are they connecting from another location? Do you encounter this issue in all spaces on the instance, even your own personal space?

Regards,

Shannon


Tags: cloud

confluence-cloud
How do I retrieve my unpublished confluence page? confluence title contains ' '
Asked by Michelle Jayaranjan:

I created a confluence page with the title within quotes. When I saved my page, I received the following error. now I'm unable to retrieve my document as it's not saved any drafts. please help. ![Screenshot 2020-01-13 11.10.42.png](/t5/image/serverpage/image-id/78647iBE009D98E738B5F2/image-size/large?v=v2&px=999 "Screenshot 2020-01-13 11.10.42.png")


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid there is nothing to retrieve - the error you see means that Confluence cannot write your page to the database, but that is where drafts are kept as well as the published content. It can't write the page into the database because of the invalid characters, so the draft cannot be saved.


Tags: special-character
Need help with version upgrade
Asked by Sam Mathew:

Hi team,

We were trying to upgrade version today and ran into some issues. Currently using version 5.7 on a Windows Server 2008 R2 6.1. Could you please give me a call as soon as possible. End goal is to be able to migrate confluence to the cloud

Sam


Answers:
author: Shannon S
body: Hello Sam,

Thank you for contacting us about this. We have a support team dedicated to assisting with migrations between Confluence Server and Cloud, and they're the best resource to help you with your migration.

I see my colleague Daniel from that team is awaiting your response after you raised a ticket with that team. Please get in touch with him as he will be able to help you with your migration.

Regards,

Shannon


Tags: confluence-server

server
Confluence epic and user story linking
Asked by Ari Pihlstr?m:

I create Confluence Product Requirement document and create new Epic from it. Confluence updates Jira Epic link to Epic field.

Then I create requirements to Requirement table to Requirement and User Story columns.

After I've saved the document, I then mark the first requirement text and I create multiple issues. Jira issues are created, but no links to requirement table in Confluence are created. I'm pretty sure I had this working once, but it does not work any more.

Can anyone explain how this should work before I report any bug?

![image.png](/t5/image/serverpage/image-id/78644i891C38227B16C000/image-dimensions/731x496?v=v2 "image.png")


Answers:
author: Ari Pihlstr?m
body: To make this a bit more clear, here's Atlassian video about the function I'm currently missing. Single issue works fine, but selecting "create multiple issues" won't create the links like in this video. I'm using Confluence and Jira in Cloud. Does anyone has information about this functionality's status in Confluence?

[https://youtu.be/oEMDz0D4JmE?list=PLaD4FvsFdarR2b7DMw9C2FUil_CuP3vcr\&t=151](https://youtu.be/oEMDz0D4JmE?list=PLaD4FvsFdarR2b7DMw9C2FUil_CuP3vcr&t=151)


Tags: confluence-cloud

jira

jira-software

new-to-confluence
How to submit a bug
Asked by Patrick Heck:

Gliffy diagram edit on a diagram embedded in a confluence page is throwing JSON parsing errors in the browser and displaying a completely blank page. It seems to be impossible to report this as a bug. (I keep getting sent to community, which is very annoying because this is very clearly a bug that needs fixing).

```
Error while processing route: diagram-editor JSON.parse: unexpected character at line 1 column 1 of the JSON data _@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:4446:25
O@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:4454:9
C@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:4452:43
h</e.prototype.invokeWithOnError@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:2671:343
h</e.prototype.flush@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:2664:147
p</e.prototype.flush@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:2675:382
U</e.prototype._end@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:2722:9
e/this._boundAutorunEnd@https://confluence-connect.gliffy.net/resources/ember/editor/assets/vendor-232503871e0454525791d30847d59291.js:2684:580
vendor-232503871e0454525791d30847d59291.js:18242:201
```

An entirely blank user page with nothing displayed is never anything but a bug, even if there is a workaround...

The payload of the associated request is clearly Ember.js related Javascript not JSON


Answers:
author: Lenin Raj
body: Hi [@Patrick Heck](/t5/user/viewprofilepage/user-id/688272)

Please raise a ticket at <https://support.atlassian.com/contact>


Tags: addon-com.gliffy.integration.confluence

cloud

confluence-cloud

gliffy
How to Copy Confluence Plugins when migrating to another Server with another Database
Asked by Michael J?nsch:

I want to migrate

a confluence 6.6. Server version hosted on windows with mssql with a lot of plugins

to a confluence data center 7.2 on linux with postgre db

XML Export and Import works, and update to 7.2 too

but all my plugin data is lost. How is it possible to copy plugins and plugin data (like configs and base data) to another server and database without writing a database transfer script.

is it not possible to export plugins and plugin data ?

copying plugins folder does not work ...

why there is no real plugin migration tool ? looks a bit strange (with friendly words)


Answers:
author: Ansar Rezaei
body: Hi   

You could find confluence Plugin in the following directory:  

Installation Folder: /opt/atlassian/confluence/temp  

Home Folder: /var/atlassian/application-data/confluence/plugins-osgi-cache/transformed-plugins  

Copy this folder content to their new location and be sure that all of this files permission granted to the user who runs Confluence(See this user in this file: /opt/atlassian/confluence/bin/user.sh)  

Then start confluence and check for plugins and its relevant data on your instance

comments: author: Paul Stahlke
body: This is how you do it. It works -- thank you! I searched for awhile to find this.


author: brbojorque
body: Hi [@Michael J?nsch](/t5/user/viewprofilepage/user-id/1748539) ,

When you do an XML import the plugins data will be in the XML aswell.

If for some reason you can't find the add-on in the UPM, it means that the plugins folder does not have install files in them.

The way to solve this is to manually install the list of plugins in the UPM, it will automatically pick up the data (saved files) from the database.


author: Ismael Jimoh
body: Hi [@Michael J?nsch](/t5/user/viewprofilepage/user-id/1748539)

I see you mentioned data center can I ask if you have the datacenter equivalent add-ons installed?   
I am not sure if server addons work in DC.

comments: author: Michael J?nsch
body: its not that easy, but it works on the most plugins


Tags: confluence-server

server
Single Jira Service Desk linked with multiple Confluence instances
Asked by Saleh:

Hi,

I have one Jira Service Desk instance, and two Jira Confluence Instances.

Is it possible to link one Confluence with a specific Jira Service Desk PROJECT; and the other confluence instance with another project?


Answers:
author: Diego
body: Hello [@Saleh](/t5/user/viewprofilepage/user-id/3183846)!

As I understand, you need to restrict the access of your Confluence users to some specific projects within your Jira application.

Let me start by telling you that application links work by linking whole applications, not only specific parts of it. With this in mind, I can proceed and tell you that you can restrict the access of your Confluence users to only specific projects in Jira.

What I envisioned is this:
> 1. *We create the application links between both Confluence instances and Jira Service Desk*
> 2. *Create two new groups in Jira (one for each Confluence instance)*
> 3. *Set the needed permission for those groups*
> 4. *Set the Project Permissions for both groups, as desired*

You can have a deeper look on Application Links and Jira permissions here:
> * ++**[\[Jira Server\] Permissions overview](https://confluence.atlassian.com/jirasoftwareserver/permissions-overview-939938996.html)**++
> * ++**[\[Jira Server\] Standard permissions in JIRA Service Desk](https://confluence.atlassian.com/jirakb/standard-permissions-in-jira-service-desk-838416600.html)**++
> * ++**[\[Jira Server\] Managing project permissions](https://confluence.atlassian.com/adminjiraserver073/managing-project-permissions-861253293.html)**++
> * ++**[\[Jira Server\] Using AppLinks to link to other applications](https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html)**++
> * ++[**\[Confluence Server\] Linking to Another Application**](https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html)++

Looking forward to your reply, Saleh!

comments: author: Kirstin Seidel-Gebert
body: Hi Saleh,

or do you want to link Confluence as a knowledge base to Jira Service Desk?

Cheers,  
Kirstin


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server