youngmon/atlassian-qna huggingface dataset:
error connecting to bitbucket server via SourceTree
Asked by Michael Lindre:

Installed bitbucket server locally

Seems to be working. The user is the same as Jira.

On source tree selected remote add account and bitbucket server

http://localhost:7990

Auth basic

username bitbucket = my user name

Selected refresh password and added bitbucket user password. Get insufficient authentication credentials

Some help would be great.


Answers:
author: Ana Retamal
body: Hi Michael! We'll need some more information to help you troubleshoot this issue:

1. Which OS and Sourcetree version are you using?
2. Have you tried logging into Bitbucket Server directly?
3. Were you able to find any more information in the logs? You can find them at [Sourcetree logfile location](https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html)
4. Can you send a screenshot?

Best regards!

Ana

comments: author: OO Designs
body: Hi thanks for getting in touch.

I had the bitbucket up and running and tried to connect source tree to bitbucket. Did not work. The user account was from Jira and was linked to bitbucket. On Going back to Jira I noticed there was a pop-up saying allow access to bitbucket approved that and then from the bitbucket I selected clone and select source tree and it worked.

Not sure if i could replicate the steps.

OS Windows. jira 7.9, bitbucket 5.10 source tree 2.5.5

Found the set-up unclear but got there.


author: Ana Retamal
body: Hi! So it seems from your message that the connection between Sourcetree and Bitbucket Server is working now :) Looks like you needed to approve the access to Bitbucket first so the authentication could succeed.

Kind regards,

Ana


Tags: bitbucket-server
Pushing in Sourcetree fails but works from shell
Asked by bryanaamot:

From Source Tree, I get:

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree push -v --tags origin refs/heads/master:refs/heads/master

Pushing to myusername@bitbucket.org:myusername/my-project.git

myusername[@Bitbucket](/t5/user/viewprofilepage/user-id/1253146).org: Permission denied (publickey).

fatal: Could not read from remote repository.

But, if I copy that to the terminal, and it works fine.

I verified that ls \~/.ssh/id_rsa has the same key as found on bitbucket. And I've run

ssh-add \~/.ssh/id_rsa which says "Identity added"

I'm running OSX 10.13.4, Source Tree 2.7.3, BitBucket Media Adapter 1.0.6.

My SourceTree preferences / accounts are set to OAuth/SSH but I've tried Oauth/HTTPS, Basic/SSH, and Basic/HTTPS but I still get the same error.

It use to work. And one time after playing with it for an hour, I got it to work again. But, now SourceTree fails again and I did't do a thing.


Answers:
author: Manju
body: With ssh, please check if the ssh-agent has your keys loaded. If not, please add them to the agent.

Run below commands in terminal to do so,

To check if keys are loaded:

```
ssh-add -l
```

To add keys to agent:

```
ssh-add <path_to_key>
```

more like,

```
ssh-add ~/.ssh/id_rsa
```

Key in the passphrase used while generating the ssh key and you should be good to go.

Thanks,  
Manjunath  
Sourcetree Mac Developer

comments: author: bryanaamot
body: I greatly appreciate your answer. But, I'm afraid I've tried that several times. I've followed every single help discussion I could find (dozens actually). I've literally spent over an hour trying that sort of thing. And I can't get it to work in Source Tree.

Here's the thing... when I run the exact same git command in a shell, it asks me:

Enter passphrase for key '/Users/myusername/.ssh/id_rsa'

But wait??? I've never given the passphrase to Source Tree! So I don't understand how it can even work! Why doesn't Source Tree ask me for a passphrase?

Or, perhaps I shouldn't be prompted for a passphrase from the shell command at all? Is this a symptom of the problem? Maybe Source Tree or the shell should know my passphrase already.

I love the Source Tree software. It's wonderful. If I could only fix the checkin part, then I wouldn't have to always run git from a shell.

Thank you again for attempting to help me.


author: Manju
body: The passphrase it is asking you is for the key you have entered while creating the ssh key. We are aware that this prompt in Sourcetree isn't properly worded to let the user know that its the passphrase for ssh key. We are working to improve this experience in upcoming releases.

If you don't remember this passphrase, you can create a new ssh key using Sourcetree and use that on the server.

Let me know if you need help with that.
Can't install Sourcetree, always "Fail to check login for user...."
Asked by yanuart:

Hi,

I've been trying to install sourcetree but for some reason I can't seem to pass the login step. I always get this message and I'm pretty sure my username and pwd is correct. Any ideas? Been googling and search this community but can't seem to find the answer

Thanks ![Untitled.jpg](/t5/image/serverpage/image-id/21501iAA571B5CA7410AEF/image-size/large?v=v2&px=999 "Untitled.jpg")


Answers:
author: Ana Retamal
body: Hi Januar! You're trying to login to Bitbucket Server, but you're providing a Bitbucket Cloud URL and username. You'll need to go back and select to login with your Atlassian account, then enter the same credentials you use for your Bitbucket Cloud account.

Let us know if you need any further assistance :)

Ana

comments: author: yanuart
body: thank you, this solved the problem :)
Source tree is unaviailable after Installation on Local laptop
Asked by srikanth_ccx:

Hi Team

we Installed source tree on few developer machines. And it looked like a clean install. No errors were reported during the installation. But the immediate next day few of the users complained source tree software is unavailable which sounds weird. When I tried to check via screen share I appears the same to time. Even, I didn't see Source tree.

I would like to what is the root cause of this issue? And if this is happening only with specific version? And also please help me in resolving this issue.

Thanks,

Srikanth


Answers:
author: Mikael Sandberg
body: Sourcetree is installed under a specific user's profile (c:\\users\\\<username\>\\AppData\\Local) and is only available to the user that did the install. You need [Sourcetree for Windows Enterprise](https://www.sourcetreeapp.com/enterprise) if you want to manage where it is installed and available for multiple users on a machine.
Server is not reachable
Asked by Daniel:

Hey,

I ran into a problem while installing source tree on my Windows computer. It says when I try to login with my "Atlassian account" that the navigation to the server has been canceled.   

Would you be so kind to send me possible solution in order to reach the server?

Best regards,  

Daniel Koopmans


Answers:
author: Daniel
body: Hey Ana,

Thanks for the quick response. As you can see there is a problem in reaching the webpage. There are no other options than "login with a Bitbucket or Atlassian account".

I am able to login on your normal webpage without any problems.

Thanks you for your help.

Daniel

![Screenshot (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/21452iFD0B6BEE27A962B8/image-size/large?v=v2&px=999 "Screenshot (1).png")

comments: author: Ana Retamal
body: Hi Daniel, thanks! That seems to be a problem caused by the browser and seems to be related to [Navigation is canceled](https://support.microsoft.com/en-us/help/967941/navigation-is-canceled-when-you-browse-to-web-pages-that-are-in-differ) (Sourcetree relies on Internet Explorer for the authentication). To fix this, please try the following:

- Update IE to the latest version

- Turn off compatibility mode in IE. To do that, open Internet Explorer, go to the *Advanced options* tab and click on *Reset your Internet Explorer Settings*

- Change your Internet Explorer Security Zone Settings:

1. Open IE, click on the gear
2. Select "Internet Options"
3. Select the "Security" tab
4. Select "Custom Level" for Internet
5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
6. Try logging into Sourcetree again

After logging in, follow steps 1-5, but ***reset the setting back to the previous option***.

- Add <https://my.atlassian.com> to [Trusted sites](https://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/how-do-i-add-a-site-to-my-trusted-sites-list/98cc77c8-b364-e011-8dfc-68b599b31bf5) and see if that error goes away.

Let us know if that helps!

Ana


author: Ana Retamal
body: Hi Daniel! Can you send us a screenshot of the moment you get that error? Can you try logging to your [Atlassian account](https://id.atlassian.com) directly through the browser and tell us if you were able to?

Have you also tried the option "Use existing account"? Do you encounter any issue with that one?

Kind regards!

Ana


Tags: windows
Discard button and git
Asked by meir_guttman:

What git commands and parameters are used when clicking on the "Discard" button?


Answers:
author: bgannin
body: Hi Meir,

You should be able to use the introspection tools in Sourcetree to check. the Tasks Monitor on Mac (under the Debug menu) or the Process Monitor on Windows will provide more detail on what's run in the background.

Brian Ganninger  
Senior Mac Developer, Sourcetree

comments: author: meir_guttman
body: Dear Brian

I clicked the "Tools" -\> "Process viewer..." menu items which opened a process log window. I isolated the effect of "Discard" button, and saved the log. [Attached is a link to the JSON version of it](https://www.dropbox.com/s/tkoslx44b59dg51/Discard%20log.json?dl=0). Can you please interpret the key git commands and parameters for me? I could not find any documentation for most of these, sorry!

Thanks!  
Meir Guttman  
A confused user


author: Michael Kwak
body: I'd like to know what commands are executed when clicking the "Discard" button.


author: Charles Robertson
body: I think it is:

```
git reset --hard <branch-name>
```


Tags: discard
Problemas de notificaciones en confluence
Asked by Eduardo Fuentes:

Saludos Comunidad

Tengo un problema en cuanto a las notificaciones de confluence las cuales cuando realizo una accion en la plataforma, esta envia un correo de notificacion a usuarios que no tienen relacion con confluence ni siquiera tienen licencia de este mismo.

Lo que hice fue desactivar una opcion de notificacion por correo electronico en configuracion adicional pero no se si funcionara o si hay otra manera de indicar a confluence que no envie notificaciones a todos los usuarios sino algunos en especifico

revisando el caso veo que esos correos de confluence cayeron a todas las personas que tienen licencia de Jira service management en nuestra instancia son los que han recibido esos correos

Espero su ayuda

Saludos equipo


Answers:
author: Vronik
body: ?chale un vistazo a estas p?ginas:

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

<https://support.atlassian.com/confluence-cloud/docs/view-your-notifications/>

<https://confluence.atlassian.com/doc/email-notifications-145162.html>

<https://confluence.atlassian.com/upm/managing-notifications-315327260.html>


Tags: cloud

confluence-cloud
Is it possible to set a variable to be used later in the page?
Asked by Bas H:

We've got a lot of Confluence pages that contain runbooks. These runbooks contain code sections we need to copy/paste.

I'd like a text field at the top of the page, which an end user can fill. The text in this field should then be used to populate the variables inside code snippets later on the page, which now manually have to be edited after copy/pasting, which sometimes leads to errors.

I wonder if there's an existing plugin that does this, lr get some pointers on how we could get this to work.


Answers:
author: Benjamin
body: Hi [@Bas H](/t5/user/viewprofilepage/user-id/5404371) ,

If the code text is in a code block then probably not. You maybe able to look into using variables.

<https://confluence.atlassian.com/doc/create-a-template-296093779.html#CreateaTemplate-Templatevariables>

IF you are using code blocks, it might be worth looking a code blocks type of apps int he marketplace.

[https://marketplace.atlassian.com/search?hosting=server\&query=code%20block](https://marketplace.atlassian.com/search?hosting=server&query=code%20block)

Hope this helps.

comments: author: Brian Bolt
body: I think something like this is the goal. <https://cloud.google.com/dataproc/docs/guides/create-cluster#creating_a_cloud_dataproc_cluster>

Being able to create simple variables and use them throughout the page would be great. Do you know of any specific market place or build in features for this? A bonus would be able to set them via URL params so we can direct people to a page with as a pre-filled tempted page.

![Screenshot 2024-04-12 at 9.50.12?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/318045iD193FAB835E8F47E/image-size/large?v=v2&px=999 "Screenshot 2024-04-12 at 9.50.12?AM.png")


Tags: unknown-hosting-type
Unable to connect Confluence Cloud to Slack
Asked by Jim Block:

I have added Confluence to Slack successfully, and see the "Welcome to Confluence Cloud" page in Slack. When I click on the "log in to continue" button in Slack, the Link Confluence Account page opens in my web browser, and when I click on the Connect Accounts button, I get a pop-up message that says "You are not authorized to install Confluence Cloud on \<my Slack account name\>", which appears to come from Slack. The subtext says that I don't have permissions to install the app on this workspace. Which workspace has the permission problem: Slack or Confluence?


Answers:
author: Deivid Araujo
body: Hi!

Based on the error message you provided, It seems that you don't have permission to install the App in Slack.

Can you share a screenshot of the error?


Tags: cloud

confluence-cloud

slack
Link - how to link the URL in a new pop-up window instead of the current window.
Asked by Jasper Gang:

Hello all,

I am using the link option for Company Resource Links, and the link transfer the user to the linked site from the current Confluence window opened. It means Users being got out of Confluence once clicking the link.

Does anyone know how to make it open a new window and deliver users to the linked URL? Doing so, users can still keep both Confluence window and a new linked site's window.

TIA!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You need to embed the command to open in a new window in the URL you have put in.

For example

\<a href="<https://www.atlassian.com>" **target="_blank"**\>Atlassian\</a\>

However, it is up to your browser if this opens a new window or a new tab.


Tags: unknown-hosting-type
Two Dimensional Filter Statistics Dashboard Gadget bug for Number of results
Asked by Tara Stigall:

The Filter I'm using to create this gadget returns more than 50 items. I'm configuring this dashboard gadget and I would like to include as many results as are returned by the Filter I've selected.

However, in the field 'Number of results' when I input any number greater than 50 then I get an error message saying 'Provided value must be a number'. Is this a bug or am I configuring incorrectly?

![jira chart bug.png](/t5/image/serverpage/image-id/300365i6700A442F34DE265/image-size/large?v=v2&px=999 "jira chart bug.png")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, that error message is wrong, it should say "you can not have more than 50 results".

However, the cap on results is not a cap on the results from your filter, it's a limit on how much of the gadget is displayed.

I am not sure what the limit does on the 2d gadget, but if you were to use your filter in a simple "filter statistics" gadget, which gives you one line with a number of results from your filter, then a limit of 25 would mean it only shows you the first 25 rows of results.

Imagine you run a filter for just "component is not empty", when you have 200 different components spread across projects and all used one one or more of 10,000 issues.

The filter statistics gadget would look like

* Red: 4,000
* Green: 3,000
* Cerulean: 1,500
* Aquamarine: 17
* and so-on

That list would be 200 lines long, but if you set the gadget results to 2, it would only display red and green. It's still reporting on every issue returned by the filter, it's just not showing you all the results.

I think the 2d gadget works on a line (y axis) limit too, as I've got a 2d gadget with 20 rows and 10 columns, so I know it's not cutting off on 200 cells containing results.

I usually set all my gadgets limits to 50, unless the intention is "show me the top five", and it is rare to find a need for a report where more than 30 lines is actually useful - people want to look at the big numbers!


Tags: cloud

confluence-cloud
how to list pages by label and its status
Asked by minki kim:

Hi,

say, I have multiple pages that are labelled as "task", but they are in different templates - some contains page properties, some not; hence I could not use Page Properties Report.

Is there any way to list pages lablled "task" with their status?

The status is from "Add status" in edit page (unfortunately I cannot attach screen shot here).

I tried using Contents Report Table, but it only shows title, creator and modified.


Answers:
author: Laurie Sciutti
body: Hi [@minki kim](/t5/user/viewprofilepage/user-id/5350912) \~ Page Properties Report macro would be ideal to show issues in a table format. An alternative to this is to create separate macro sections for each status using the Content by Label macro and adding a Status label. Problem here is that when the Status changes, you'd need to manually update the label, which is not ideal.

comments: author: minki kim
body: Thanks [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433)


author: Levente Szabo _Midori_
body: [@minki kim](/t5/user/viewprofilepage/user-id/5350912)

You can also use the [Content Status List macro](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/macros?utm_campaign=gh&utm_medium=cac-comment-2577960&utm_source=cac) provided by [Better Content Archiving for Confluence.](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2577960&utm_source=cac)

The best part is that you can not only list pages by their label but create a better system of [Confluence page statuses](https://www.midori-global.com/blog/2023/04/28/confluence-page-status?utm_campaign=gh&utm_medium=cac-comment-2577960&utm_source=cac). Don't put up with a few statuses that Confluence Cloud offers, create the right workflow for your team with the right statuses.

It is part of a dedicated content lifecycle management solution. It means that your statuses are not static. When page statuses change, your macro will reflect that!

![page-status-macro-example.png](https://community.atlassian.com/t5/image/serverpage/image-id/300535i21C35D4F7E79C29B/image-size/large?v=v2&px=999 "page-status-macro-example.png")

*(Please note that Better Content Archiving for Confluence is a free/paid, supported app and I'm part of the team developing it.)*


Tags: cloud

confluence-cloud
How to embed Confluence page in other website with confluence styles
Asked by Ra?l Parra Molina:

Hi guys,

I need to embed some of our confluence pages into our intranet, in order to let the users consult the information we add to our wiki in a most accesible way.

I'm getting the html contect right but is there any way to get it with the styles of it? I want to show them like we can see in the Confluence page. I tried with so much API calls and the one let me closer was that one:

<https://XXX.atlassian.net/wiki/rest/api/content/XXX?expand=body.styled_view>

But this gave to me the styles on Lss code and there's information I cant get. Is there another easier way to do what I am trying?

Thanks community!


Answers:
author: Piotr Wi?niewski
body: Hi [@Ra?l Parra Molina](/t5/user/viewprofilepage/user-id/5404177) I have the same problem. Have you managed to use styles from the response?


author: Barbara Szczesniak
body: [@Ra?l Parra Molina](/t5/user/viewprofilepage/user-id/5404177) Are you wanting to provide these users with access to one page of content at a time? Not any kind of linking to additional pages within your Confluence space?

If this is the case, have you considered publishing the page as a blog and making that available in your intranet?

comments: author: Ra?l Parra Molina
body: I dont want to publish anything, i just want to get the contentent with the styles, just like I see it on Confluence. I mean i got a wiki page like this one:

![Wiki.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/300981iFB008452453DD319/image-size/large?v=v2&px=999 "Wiki.JPG")

I can get the data with the API but I just recibe the images, text and links, but I want to get the styles aswell, in order to see it like i see on the image but on Intranet.


author: Laura Campbell _Seibert Media_
body: Hi [@Ra?l Parra Molina](/t5/user/viewprofilepage/user-id/5404177) and welcome to Community,

I'm going to assume that letting intranet users directly access your Confluence is not an option (but Confluence is a great base for an intranet). Can you provide some more information about what intranet solution you are using?

comments: author: Ra?l Parra Molina
body: I mean I got an internal webapp where the workers access to do diferent work and serch some information of the company. I want to let the users access to our wiki without leaving the webapp. I tried so much API calls but I cant get the styles like i sow on the Confluence page. I give more information on the other reply if you want to check it. Thanks [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113)


Tags: cloud

confluence-cloud
Is there a way to Group Whiteboard items?
Asked by David Shulman:

Is there a way to group the items on a whiteboard? For example we want to create a custom card with additional text (in the corners) that is linked to other cards via lines. When we move the card, the text doesn't also move unless you multi-select. It would be helpful if we could group visual items, so that moving the "card" would also move the text that sits on top of it.


Answers:
author: David Exner
body: [@David Shulman](/t5/user/viewprofilepage/user-id/5404137) , have you tried creating a section, adding desired items on it, and locking them there (right-click on an item -\> Lock)? Then, you should be able to move them all at once by dragging the section itself.

comments: author: Raffaele D?Elia
body: Items within a section do not need to be locked to move together with the section; they will move with the section regardless.

Locking objects prevents them from being edited (for example, you can't edit the text of a sticky note if it is locked) and also prevents them from being moved. However, you can still move the containing section if there is one.

I look forward to seeing a grouping feature added to Confluence Whiteboards.


Tags: cloud

confluence-cloud
Can existing set of questions be uploaded through "Questions & Answers" app in Confluence Cloud?
Asked by Sourav Mallick:

There is an app in Marketplace named - "Questions \& Answers" by EliteSoft.

Can existing set of questions and answers be uploaded through "Questions \& Answers" app in Confluence Cloud so that the questions can be searched and the corresponding answers can be retrieved?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Sourav Mallick](/t5/user/viewprofilepage/user-id/5287428) ,

try to raise a request to the vendor portal <https://elitesoftware.atlassian.net/servicedesk/customer/portal/1>

Fabio


Tags: cloud

confluence-cloud