youngmon/atlassian-qna huggingface dataset:
Comala Workflows
Asked by Teri:

My comany is intending to use a workflow in one of our spaces that is geared for our external customers ( with view rights only). This space has a great amount of documentation that was published without a Comala workflow.

I'm finding that if we go and edit one of the documents and attach the workflow in this space, anyone with view rights can select the page from the page tree but they get an error message stating the following: "Error: You are trying to view a page which does not yet have a published version available and you do not have permission to view draft version". Once the workflow gets to a published state, the customer can then see the new published version.

Is their a way for the external customer to see the published version (as we add the new workflow). We don't want to have to move the document to a different working space in order to run the workflow and then have to move it back again.

Any advice would greatly be appreciated.


Answers:
author: James Conway
body: Hi Teri,

Have you considered Comala Publishing? It allows you separate 'draft' and 'published' content into separate spaces and manage synchronisation between each. You can integrate it with Comala Workflows so that when a page is approved it will be published to the space open to your external customers.

Hope that helps

James


Tags: cloud

confluence-cloud
Nonprofit community edition
Asked by Mike Polselli:

Hello, I've been in touch with Atlassian support a few times now and I'm still not sure if I'm either asking the right questions or getting a clear enough of an answer so I thought I'd try giving the forums a shot.

My organization is a non-profit and I was informed that there is a community edition that is free and self hosted but you lose the integration functionality between the products, is this an accurate claim?

Secondly, if the first question is true, do we have the option to switch/migrate from the community edition to the paid edition if we find that we would benefit from the integration between the products or are we looking at starting everything from scratch?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Mike,

if you're a non-profit organisation, you might qualify for a Community License.

You always use the same product as a paying customer, just the license code you receive from Atlassian will display your Jira and/or Confluence installation as a non-profit version.

You will not loose any (integration) features between the products at all \& there is no special version Community download.

You can apply for a community license here:

<https://www.atlassian.com/software/views/community-license-request>

Best regards

JP

comments: author: JP _AC Bielefeld Leader_
body: Ah, forgot to tell you:

Switching to a payed version is just a matter of pasting the license code into the license form \& you're ready to go...

Best

JP


author: Mike Polselli
body: That's perfect. Thank you very much.


author: marceline marango
body: we need to help the community with awareness also need to talk to the people in the community to help them to understand who they are dont think down of your selve.


Tags: charity

confluence-server

jira-service-desk

jira-service-desk-server

server
what is batch.js?
Asked by steve moffat:

Hi JIRA community.

I look after a JIRA Server instance. We recently upgraded to v7.13.0(LTS).

As part of the process our security department uses a tool and scans my test system.

The tool reported what it calls a vulnerability, saying it caused a large amount of "code" to be transferred to the browser. The name of the code is batch.js.

From the reading I've done, this seems like a pretty common piece of code, that regularly loads into the browers to facilitate some page functionality

I am hoping I can write this off as a "false positive" from the testing tool, and does not constitue a security exposure.

If anyone knows what batch.js is, or if it might contain sensitve data as a result of user activity could you please let me know?

Thanks,

Steve


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

as I recall the batch.js is a merger of many js files \& functions the Atlassian tools need to work. Instead of requesting each js file on it's own, they batched together to make only a single request to make things faster.

Working with Atlassian tools since more than five years: False positive...

Your security department might want to check the source code which generates the batch.js. You can download the code on your Atlassian license page.

Best

JP

comments: author: steve moffat
body: Thank you JP.

Need a bit of time here to investigate more. Just wanted to thank you for your response.

Steve


author: serge calderara
body: Dear [@JP _AC Bielefeld Leader_](/t5/user/viewprofilepage/user-id/1135065)

Our dynatrace expert report us that we have some performamce issue with Jira and especially the file /batch.js which take around 36 seconds to get the response time for a file size of 5MB.

We have been request to identify the reason of that issue but hard to identify it as we use Jira as DataCenter has it is.

The only thing we have seen is that GZIP compression is OFF in our Instance settings, does it means to set it ON and improve the all rendering ?

regards

comments: author: Gonchik Tsymzhitov
body: Hi,

Did you fix that ?


author: Pascal Robert
body: Hi Serge,

We are coming to the same conclusion, also with the help of Dynatrace. In our case, batch.js is 4.83 MB \*with compression\*, 15.4 MB after decompression.

Looking at the code, and it's a lot of lines for Zephyr and JEditor. The original file had 72 175 lines, and after removing all code related to Zephyr and JEditor, the file had... 24 512 lines!

Beware for compression: if you have a reverse proxy, you have to disable compression in Jira, and only enable it in the reverse proxy.


author: serge calderara
body: Dear [@Pascal Robert](/t5/user/viewprofilepage/user-id/3992837) , with the help of Atlassian, we have been advide to set the GZIP compression is ON on our runnning instance, and so far we do not have any problem at all with all those batch.js error

regards


author: Pascal Robert
body: I'm a bit surprised, because their own documentation says that if you have a reverse proxy, compression should be done in the proxy, not in the Jira instance.


Tags: confluence-server

server
How to use livesearch for specific pages
Asked by sarmistha ghoshmoulik:

How to use livesearch for specific pages and linked pages?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi and Welcome,  

Using LiveSearch Macro, you can limit the search to a given space or labels. So in your case I suggest you to use the label feature to limit the scope this search.  

Simple add the same label to all desired page and restrict the search to this newly created label.  

You can check [Livesearch Macro](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html) documentation for further information.  

Kind Regards.


Tags: confluence-server

server
Why am I unable to update favicon?
Asked by Michael Hoagland:

When I try to update the favicon, I get a 500 response and redirected to the "Oops - an error has occurred" page. These are the headers for the request and response.

Request

```
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate, br
Content-Type: multipart/form-data; boundary=---------------------------135702987313219
Content-Length: 59935
Connection: keep-alive
Upgrade-Insecure-Requests: 1
TE: Trailers
```

Response

```
HTTP/2.0 500 Internal Server Error
server: AtlassianProxy/1.15.8.1
cache-control: no-cache, no-store, must-revalidate
content-type: text/html;charset=UTF-8
content-security-policy: frame-ancestors 'self'
strict-transport-security: max-age=315360000; includeSubDomains; preload
date: Fri, 14 Jun 2019 19:26:10 GMT
atl-traceid: 82272033004958b9
expires: Thu, 01 Jan 1970 00:00:00 GMT
x-xss-protection: 1; mode=block
x-content-type-options: nosniff
atl-confluence-via: h:confluence-prod-us-3-2.prod.atl-paas.net
x-confluence-request-time: 1560540370035
x-frame-options: SAMEORIGIN
X-Firefox-Spdy: h2
```

It's an ico file with transparency at 120x120. I've also tried a PNG with the same result.


Answers:
author: Shannon S
body: Hello Michael,

Thank you for contacting us about this. Indeed, when I test in my instance, I have the same problem.
> Oops - an error has occurred.
>
> System Error
>
> A system error has occurred --- our apologies!

![Screenshot 2019-06-17 at 16.41.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/57790i3FAF3EE5CCC801D2/image-dimensions/637x211?v=v2 "Screenshot 2019-06-17 at 16.41.20.png")

I have investigated further and I discovered this has been raised as a bug:

* [CONFCLOUD-66887](https://jira.atlassian.com/browse/CONFCLOUD-66887) *Unable to Change Favicon in Confluence*

At this time we do not have a workaround. Please click **This affects my team** on the bug, and you will automatically receive updates on this going forward.

Let me know if you have any questions about this.

Regards,

Shannon

comments: author: Michael Hoagland
body: Hi Shannon,

This is done. Thank you.


author: Shannon S
body: Michael,

Thank you for your assistance. Hopefully, we will be able to see a fix soon!

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: cloud

confluence-cloud
How to see page visitors?
Asked by Debra Chin:

I used to be able to see a chart and table with page visitors on pages that I created - date and # visits. Where did this functionality go?


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@Debra Chin](/t5/user/viewprofilepage/user-id/3338902)   

Can you please, verify the following community links. Hope the following links will useful to you.

<br />

<https://community.atlassian.com/t5/Confluence-questions/Is-there-an-ability-to-see-who-has-visited-a-page-and-how-many/qaq-p/72335>

<br />

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-see-visitors-of-my-pages/qaq-p/139596>

<https://community.atlassian.com/t5/Confluence-questions/Tracking-page-views-visitors/qaq-p/326916>  

Thanks

Yoga


Tags: cloud

confluence-cloud
Confluence SQL Server 2014 backup
Asked by Harkirat Singh:

Hi there,

We want to upgrade from confluence v5.10 to 6.15. We are using MS SQL server 2014. I was following the upgrade instruction and I am stuck at backup database step for following 2 reasons:

* We don't have login for SQL server management studio, we are using Windows Authentication - I am in Administrators group - have admin rights.
* I thought of performing backup by copying mdf and ldf files - but ldf file size is massive - 600GB. We don't care about the log transactions - to shrink the ldf file I have to connect to dB instance first which we are not able to. :(

Could you please help me, how to backup in this situation?

Kind Regards

Harkirat


Answers:
author: Harkirat Singh
body: It was as simple as right clicking and 'Run As Administrator'. :(

For large transaction log file, I first created a compressed backup (compressed from 600GB to 50GB). Then shrunk the log file down to to 200MB.

The log file had full transactions since 2017 - now I have created a weekly recurring backup.

Cheers


Tags: confluence-server

ms-sql

server
Will deleting an attachment clear disk space?
Asked by Michael Figueroa:

We recently ran low on disk space for confluence and I wanded to know, will deleting attachments (images specifically) through confluence clear disk space automatically?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi and Welcome,  

By default Confluence stores attachments in the home directory (e.g. in a file system). So deleting images will clear disk space.

See [Attachment Storage Configuration](https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html) for further information.

<br />

<br />

Kind Regards.
Create dynamic diagram that can be edited
Asked by Janice Lam:

Would like to know if it's possible to create diagram (eg. work flow charts) on Confluence itself:

- without having to link to Gliffy/Lucid chart etc.

- want to have a dynamic chart, meaning that i can edit the diagram in Confluence itself, but not in a third party app

- enable clicking on the diagram and linking each piece to another page/location

Thanks!


Answers:
author: Rab Tait
body: Hi Janice,

I use the draw.io add-on for Confluence Cloud. It's inexpensive and it allows us to create flow diagrams etc. from within the Confluence page itself. Although bear in mind that when you Edit the Confluence page, you then Edit the diagram and that opens up the draw.io editor in your browser. But it all integrates well. Plus we have successfully linked parts of the diagrams to other Confluence pages.

We use Confluence for our ISO 9001 Quality Management System, so we have lots of process diagrams that then link out to supporting pages.

I've not tried the other suggestions. As the pricing for Cloud add-ons is per user of the Cloud instance and not per editing user of the add-on, we always look at the most inexpensive option first to see if it works. draw.io does what we need, so we continue to use it.

As far as possible we try to use Confluence out of the box and avoid add-ons, but editable diagramming does need an add-on from the marketplace.

Rab


author: Heiner Ulrich
body: Hi Janice,

you can do the same with Lucidchart, there is also a on premise version you can install in confluence server. You don't need extra Lucidchart users and no connections to Lucidchart in the cloud. This simplifies on- and offboarding big time. Versioning works perfect, linking from Lucidchart elements to confluence pages also.

The same with the Viadee BPMN Modeler. There is a free version and a enterprise solution. The latter is in combination with confluence a real cute tool for documenting your companies business processes.

I am using both tools in confluence - and do not work for either company :-)

Heiner


author: John Almeida
body: Hi Janice,

It's your lucky day! This is 100% possible. Gliffy is built directly into Confluence through our marketplace app. It is 3 quick steps to creating a diagram and the best part is it lives directly in your confluence page. This means, you can edit, share across pages, and store all your diagrams in Confluence.

You can check out Gliffy Diagram for Confluence in the Atlassian Marketplace [here](https://marketplace.atlassian.com/apps/254/gliffy-diagram-for-confluence?hosting=cloud&tab=overview). Watch the video for a quick demo on how you access diagrams in Confluence. on Let me know if you have any questions.


Tags: cloud

confluence-cloud
How to search Confluence using regex?
Asked by Yali Izzo:

I'm trying to filter out personal information from our confluence server, and because of the nature of the info, I can't always just search a single term. CQL is a good first step, but Regex would really help. So far, though, I haven't been able to get it to work, although I've read that it *is*implemented. Any suggestions?


Answers:
author: Aleksandr Zuevich
body: Hi,

You should be able to search with /yourRegex/, e.g. /r.\*h/. I've just checked - it works.

Does it help?

comments: author: Yali Izzo
body: Hi,

Thanks for the response - It could be that the regex string I'm using has something confluence doesn't support? I'm trying to use something like /.+@(.+)\\.(com\|org\|net)/ to search for email addresses.

I'll keep trying, though, good to know it *should* be working.

Thanks


author: Aleksandr Zuevich
body: What if try /.+\\@.+\\.(com\|org\|net)/ ?


author: Yali Izzo
body: Still nothing, unfortunately. It's probably worth noting I'm working with a server-based version of Confluence, though I don't know what changes that would have on it.


author: Aleksandr Zuevich
body: I tried at my confluence instances and noticed: if I put /.+\\@.+\\.(com\|org\|net)/ to quick search form, it searches, but when I put the regex to the search input on the search page it doesn't work.![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/57784i3E89ACC40645A096/image-size/large?v=v2&px=999 "Capture.PNG")


author: Yali Izzo
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/57787iBE5A2CEABF53CBC0/image-dimensions/293x194?v=v2 "Capture.PNG")

Unfortunately, it still doesn't seem to work. It could be something to do with our setup of Confluence, at this point


Tags: confluence-server

server
No anchor macro
Asked by Jessica Piikkila:

The help documentation says I can add an anchor to any part of a document using the anchor macro. I do not see this option in our hello confluence instance when I search on all macros.


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

can you paste the link of the page mentioning the anchor macro for Confluence CLOUD?

Best

JP

comments: author: JP _AC Bielefeld Leader_
body: Hi,

found the page:

<https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html>

Is this working for you?

Best

JP


author: James Dellow
body: [@JP _AC Bielefeld Leader_](/t5/user/viewprofilepage/user-id/1135065) see the discussion over [here](https://community.atlassian.com/t5/Confluence-questions/Anchor-macro-is-not-present/qaq-p/1030385).


Tags: cloud

confluence-cloud
Can't choose a board when adding Agile Wallboard gadget in Confluence new edit view?
Asked by Lisa Tierney:

I'm trying to add an agile wallboard gadget to Confluence, and where I'm used to seeing a menu to choose the board there is just blank space. Is this possibly an issue with the new edit view in Confluence? It works on pages that are using the old edit view.

![Screen Shot 2019-06-14 at 11.23.31 AM.png](/t5/image/serverpage/image-id/57671i47D679FF49293648/image-size/large?v=v2&px=999 "Screen Shot 2019-06-14 at 11.23.31 AM.png")


Answers:
author: Tim Brown
body: Hi Lisa,

Did you get a resolution to this as we are having the same issue.


Tags: cloud

confluence-cloud

jira

jira-cloud
Is it possible to use Dashboard upcoming events on a custom Confluence page?
Asked by Elena Oleksenko:

Hi all!

I created a page which I want to use as Confluence home page instead of standard Confluence dashboard. I like **Dashboard upcoming events**module which is provided by Team Calendar plugin and I would like to add it to my custom page. Is it possible?

Thank you!


Answers:
author: Fabian Lim
body: Hi [@Elena Oleksenko](/t5/user/viewprofilepage/user-id/80397)

I haven't seen this feature out of the box. I would suggest to create a feature request here:

<https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Thanks


Tags: confluence-server

server

team-calendars-for-confluence
Why can I not insert an Expand Macro inside of an Excerpt Macro?
Asked by Zac Lopez-Ibanez:

I know it is possible to nest Expand macros inside each other, though, when I try to nest an Expand Macro inside of an Excerpt Macro the Expand Macro is automatically moved below (outside the scope) of the Expand Macro.


Answers:
author: Shannon S
body: Hello Zac,

From Thomas' example, it appears that it is still possible to nest Expand Macros in the old editor. I believe you might be running into this issue with the new editor. Can you confirm?

If so, I have been able to confirm that it does not work in the new editor, and I've raised this request:

* [CONFCLOUD-66888](https://jira.atlassian.com/browse/CONFCLOUD-66888) *Ability to nest Expand macros*

Please vote on the request and watch it in order to be updated of any changes.

As for a workaround, you might be able to use the [Source Editor for Confluence](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview) and copy the source from a working page on the old editor. I haven't been able to test this myself, so if you are able to work around it, please let us know!

Regards,

Shannon


author: Andrew Schreffler
body: I just discovered a workaround for this. You should:

On the main page:  
/excerpt (hidden: this can be anywhere on the page)

/expand

/excerpt include (tied to the above excerpt inside the above expand if needed)

If excerpt needed on another page:

/expand

/excerpt include (tied to the above excerpt inside the above expand if needed)


author: Thomas Schlegel
body: Hi [@Zac Lopez-Ibanez](/t5/user/viewprofilepage/user-id/3224987) ,

have you tried another browser? I just tried it with my Confluence Cloud instance and it works perfectly (with Google Chrome)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/57668i9FFC717D565EF51A/image-size/large?v=v2&px=999 "image.png")

comments: author: Zac Lopez-Ibanez
body: You made it look so easy! I'm using Chrome and unfortunately even on a blank Confluence page with nothing else in the Excerpt Macro, It's still getting kicked out. Perhaps a setting that I'm not seeing. Thank you Thomas for the help.


author: Matan Gez
body: I can't use it too on Chrome or Edge.

Have you found a solution?


author: Renat Sultanov
body: Based on what I see (icons), Thomas is using old editor, not Editor V2. I tested on old editor and it works indeed! But with Editor V2 it doesn't work anymore (as some other good functions in old version), strange solution to remove working solution....


Tags: cloud

confluence-cloud
The Import option has disappeared from the menu
Asked by Ivan Caballero:

Hello,  
A few months ago I could import documents without problems.  
Today, when I display the menu, the "Import" option does not appear.  
My user is in the "confluence-administrators" group.  
Any ideas? I have tried everything.  
Thanks.


Answers:
author: Ivan Caballero
body: Great Jack!!!

The plugin Office Connector was disabled. Now I can import.

Thanks.

comments: author: Jack Nolddor [Sweet Bananas]
body: Nice!  
Did my answer solve your problem? if so, don't forget to mark my answer as Accepted. In that manner other people with the same problem will be able to easily find a solution.  

Kind regards.


author: Jack Nolddor [Sweet Bananas]
body: Hi Ivan,  

Have you enabled the [Office Connector](https://confluence.atlassian.com/doc/configuring-the-office-connector-170492758.html)?
>
> The Office Connector allows Confluence users to view and import content from Microsoft Office and Open Office files attached to a page.
>
> The Office Connector system app is bundled with Confluence, but a System Administrator can enable or disable parts of the Office Connector and can configure options.


Tags: import
clone confluence space
Asked by soumyajit:

I want to clone confluence space, without using the marketspace addon. There are any custom code or rest api is available to create such functionality?


Answers:
author: Alexis Robert
body: Hi [@soumyajit](/t5/user/viewprofilepage/user-id/2683077) ,

it depends on what you need to clone (content, permissions, custom templates ...) but if you only need content, you can simply go to the root page of your space, and select "Copy" in the "..." menu on the right (remember to check the Include Child pages) and select your new space.

Let me know if it works,

--Alexis

comments: author: soumyajit
body: I want to clone content, permission with the template.


author: soumyajit
body: basically, I want to create duplicate spaces based on another space