youngmon/atlassian-qna huggingface dataset:
Custom actions on update emails to Trello
Asked by Wenbin Yang:

Hello everyone,

I have been using Trello for a year. Everything is perfect, except for one issue. I have forwarded all emails from my Gmail to Trello. New emails notification is good. However, for the update emails (you know, people often discuss things back and forth in the same email), Trello just adds them as messages at the bottom of the Trello card. What even worse is that if I have archived that card, there will not be any notification if any update email comes in.

What I expect is that when I receive an email (no matter a new one or an update one), Trello will create a new card at the most top position in the first list (I name this list "Inbox") or reopen the old card at the same place. And put the newest message as the content.

Is there any way I can achieve this goal? Even some programming work required, I'd like to try.

Thank you.

A Trello lover,

Wenbin


Answers:
author: Iain Dooley
body: [@Wenbin Yang](/t5/user/viewprofilepage/user-id/3207423) yep, this is a huge problem IMHO and one that I reported years ago. It's the fact that this happens which means I basically abandoned the "Email to board" feature of Trello.

Recently, the Gmail add-on for Trello became available in the Gmail mobile app which means that you can more easily create cards from your emails on any device which may be a useful workflow instead of using the email to board feature.

I also created Benko Board which allows you to use Trello as a Gmail client, completely obviating the need to forward/add cards into Trello:

<https://trello.com/integrations/#/benkoboard>

comments: author: Wenbin Yang
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Thank you for your answer. I checked this Benko Board. It is better than expected.

However, it is not clear how you would charge for this service? Is it $49 forever or for a year?


author: Iain Dooley
body: [@Wenbin Yang](/t5/user/viewprofilepage/user-id/3207423) currently it's $49 one off. It runs inside your Google Drive, so I don't have to host it. In future I may make it $49 annually, but anyone who buys now will have it at $49 forever as a one off payment :)


author: Wenbin Yang
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Awesome. Is G-suite still required? I read that on your product announcement post. Any other requirement?


author: Iain Dooley
body: [@Wenbin Yang](/t5/user/viewprofilepage/user-id/3207423) you can \*technically\* use it with a free Gmail account but it exhausts the quotas, so a G-Suite account is highly recommended.

No other requirements :)


author: Wenbin Yang
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Great. I'll try it.
Page Edit Request Just Spinning in Chrome
Asked by Melissa DArcangelo:

Hi All - I have been trying to edit some pages in Confluence. When I click the edit button on the page, in the Chrome Browser, the page just spins and never takes me to the edit function. I've rebooted, cleared my cache and nothing has worked. I did not have this problem previously. Any suggestions? Thank you!


Answers:
author: Jessica
body: Hello Melissa!

Welcome to the Atlassian Community. :)

<br />

The pages you are unable to edit in Confluence, there are any other users unable to edit and have the same behavior as well?  
It seems you are having issues with multiple with the same behavior. If other users are able to edit it, or, you are able to access/edit those pages on another machine/device or even another browser, that can mean this could be an issue on your main browser.

We would like to ask you to try some steps to discard any environment issues:

* Make sure that you are running the latest version of the browser, so it will be [compatible with the Cloud environment](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html)
* Manually **disable** the browser **extensions** to avoid any of them possibly blocking the content to be loaded.
* [Run the browser in incognito mode](https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop) to see if this is affected by stored information on the browser.
* Try on a **different** **browser** ;  

Let me know how it goes! I'll be looking forward to the test results. :)  
Jessica

comments: author: Melissa DArcangelo
body: Jessica - Thank you for taking the time to provide some ideas! I did run through some of these prior to posting, but that did not work. I had someone else on my team double check my permissions. We tried resetting my permissions and that did the trick.


author: Jessica
body: Hey Melissa,  

Thank **you** for your reply and for sharing your resolution. Happy to hear from you!  

This is really unusual that although you were getting a spinning thing on the page when clicking on edit, it worked after resetting the permissions for your user there.  

Generally, when you don't have permission to edit a page, the pencil button does not appear on the page.

But we are really glad to hear you are back being able to edit the pages again without any issues. :)

In any case, if you still run into any issues there, feel free to let us know!  

Wish you a Blessed day and a great week ahead!  
Jessica


Tags: cloud

confluence-cloud
Show unlicensed users with multiusergroup
Asked by Alexander Lukashov:

Hi

I'm developing a custom macro and struggling with macro parameters more specifically with user pickers

So if I create a macro parameter as

```
var input = AJS.$("input[type='text']", paramContainer);

input.addClass("autocomplete-user");
input.attr("data-none-message", "Not found");
input.attr("data-show-unlicensed", true);
```

It does return unlicensed users by appending special get parameter to search api request

But the same for multi user select

```
var input = AJS.$("input[type='text']", paramContainer);

input.addClass('select2-input autocomplete-multiusergroup');
input.attr("data-none-message", "Not found");
input.attr("data-show-unlicensed", true);
```

doesn't work, it returns only licensed users and underlying rest api call doesn't contain parameter show-unlicensed

I've tried to check confluence-project\\confluence-core\\confluence-webapp\\src\\main\\webapp\\includes\\js\\components\\binders\\autocomplete-user.js file but it seems it doesn't know anything about autocomplete-multiusergroup it knows only about 'user', 'group', 'user-or-group'

so I'm not sure how to make autocomplete-multiusergroup return all users including unlicensed

Can somebody shed some light no this?


Answers:
author: Alexander Lukashov
body: so, nobody knows?


Tags: confluence-development

confluence-server

development

javascript

server

user-macro
is it possible to forbit editiong of the file through companion app while someone else editing it?
Asked by ????????:

is it possible to forbit editiong of the file through companion app while someone else editing it?


Answers:
author: Patrick Vanhoof
body: There is an add-on for this, Cenote Lockpoint, which we use.

[https://marketplace.atlassian.com/apps/36199/cenote-lockpoint-attachment-checkout?tab=overview\&hosting=server](https://marketplace.atlassian.com/apps/36199/cenote-lockpoint-attachment-checkout?tab=overview&hosting=server)

Works perfect.


author: Nic Brough -Adaptavist-
body: No, there's no page locking functionality.


Tags: confluence-server

server
After Upgrade Confluence Version from 5.4.4 to 7.3.2 the URL is not working
Asked by Madhu Sudhan Ghodke:

Hi

After Upgrade Confluence Version from 5.4.4 to 7.3.2 my site URL is not working

Errors like :

1. Could not load bootstrap from environment

2. This installation of Confluence has failed one or more bootstrap configuration checks. Please check the logs for details.

Please guide me how to fix the above mentioned errors.


Answers:
author: Nic Brough -Adaptavist-
body: Start with a look at the logs, as the errors say you should do.

You'll want to read the application log, under \<confluence home\>/logs/ - atlassian-confluence.log is the first one to start reading, but check the others in there just in case.


Tags: confluence-server

server
Automated status labels?
Asked by Mariano:

Maybe I'm asking for too much.

But is there a way to, let's say, have a content list consisting of status labels that are copied from other status labels?

Maybe this screenshot explains it better:

![image.png](/t5/image/serverpage/image-id/152372iC6A52F114F0C5B57/image-size/large?v=v2&px=999 "image.png")

I have this HUGE document, with their own explanation and a status. However, I would like to have a sort of "roadmap" sort of thing on top, that shows each item of the list an it's status.

I would like to automate this in a way that I don't have to edit the label twice. Is this possible?


Answers:
author: Patrick Vanhoof
body: Maybe you can put the items with the status label in a header, and at the top of the page use the table of contents macro?

Just an idea...

comments: author: Mariano
body: Thank you Patrick! This sounds like something really interesting to try! I will see if I can apply during this week and let you know. Thanks!


Tags: cloud

confluence-cloud
Why is the magnifying glass symbol under the searchbar? How to change it to the previous look?
Asked by Judith:

* new view

![searchbar.png](/t5/image/serverpage/image-id/152369iB864A857F9ADD1BA/image-size/large?v=v2&px=999 "searchbar.png")

* old view![searchbar-old.png](/t5/image/serverpage/image-id/152373iA8B9E66753BF00A0/image-size/large?v=v2&px=999 "searchbar-old.png")

I?d like to display the old look!


Answers:
author: Brant Schroeder
body: [@Judith](/t5/user/viewprofilepage/user-id/4313004) Welcome to the Atlassian community.

Have you tried clearing your browser's cache?

comments: author: Judith
body: Hi Brant, thanks for answering..   
The problem also appeared at my colleagues PC.  
Meanwhile we use Refined, therefore the issue is gone now ;)  


Tags: confluence-server

server
What plugin is in charge of comments in Confluence?
Asked by Themba Timoti:

When I try to add a comment from a notification link, it does not work. I'm wondering if a plugin needs to be updated.


Answers:
author: Patrick Vanhoof
body: I do not think a plugin is needed. I believe the links in notification mails are limited in time, so not valid anymore after some period.

Maybe it's worth to check that.


Tags: confluence-server

server
Disable suggestion user for link to profile
Asked by Dan Steffen:

Hello,

we hosted a confluence with spaces for different customers which shouldn't see each others.

That's why we looking for a way to disable the suggestion of users if you use \[\~user\] Syntax on a page. We already disabled the user mentions plugin and the the no user directory-Parameter for the JVM but when you start typing "\[\~John... " you still get a list of users.

Maybe I must disable another Plugin or set an additional Parameter but I can't find anything so I very thanks for a hint what I have to do.

best regards

Dan


Answers:
author: Tessa Tuteleers
body: Hi [@Dan Steffen](/t5/user/viewprofilepage/user-id/3439652) ,

just tested this out and could reproduce.   
This just seems like a bug to me, disabling the @mention plugin should (in my opinion) disable mentions completely, not still allow them with a linking workaround.

I couldn't really find an open bug report for this particular case, so be sure to create one! We should be able to have the "browse users"-global permission from Jira in Confluence too.

The only thing I could find were restrictions for the people directory ([here](https://jira.atlassian.com/browse/CONFSERVER-7837)) but that doesn't solve your problem either.   
I don't think your problem can be fixed right now.

<br />

- Tessa


Tags: confluence-server

server
Hello! I can't log into my database
Asked by ????????? ???????:

```
Hello! I can't log into my database. The system writes that you cannot enter team-1604647928108.atlassian.net from the mail: service@molnia-rus.ru. Tell me, what is this connected with?
```


Answers:
author: Nic Brough -Adaptavist-
body: Website, not database. But yes, that is correct. The account identified by that email address is not an active account for this site.

It's not a change of mail or glitch, your administrator has not set up the account for any access.


author: ????????? ???????
body: I understood correctly: this mail is not valid for entering the given atlassian database? Has the mail been changed?

Or is it some kind of glitch?


author: Nic Brough -Adaptavist-
body: The site you have named does not recognise an account with that email as a valid account with access to it.

You will need to ask the site admins to let you in.
Confluence : Cant able to see attachment after reactivation of account?
Asked by abhijeetkundekar:

our atlassian account deactivated for payment reason for some days. When we activated the account ,all files attachment are not accessible. its giving error as **Failed to Load.**please help us we don't have the local attachment to see refer.


Answers:
author: Jessica
body: Hello Abhijeet,

When a site is deactivated for any reason (due to lack of payment or manually deactivated by the billing contact), even if you re-activate it, all the content on the product is deleted, including attachments as well.

However, if your issue is not related to the deactivation and the content was restored from a backup, we would like to raise a Support ticket so we can get a look at the site, but only a site admin would be able to approve access to it.

Would you be able to check with your site admin and ask them to authorize here if we can raise a support ticket then?  

Hope to hear from you soon!

Kindest Regards,  
Jessica


Tags: cloud

confluence-cloud
Parent and child pages
Asked by Gaz Anson:

Thanks Dominic. It looks after further research that it might be possible to nominate parent pages for my 6 sections and group related pages as child pages, and then configure the page tree macro to show just the child and grandchildren pages when the parent page is selected using '@self'. I'll soon find out! :)


Answers:
author: Nic Brough -Adaptavist-
body: I think this was intended as a follow up on <https://community.atlassian.com/t5/Confluence-questions/How-to-get-the-pagetree-to-only-display-the-content-for-a/qaq-p/1756089> ?

(I would move it there, but Khoros is buggy and doesn't follow up when I click "go" on the move/merge screen)


Tags: confluence-server

server
Start and end date filter for blog post macros
Asked by Joseph Henry-Ellis:

Blog post macros provide a way to filter blogs by "time in the past" but I can't find a way to filter blog posts between a start and end date. This would be really useful for showing posts within a specific period. Does anyone know if there is a way to do this?


Answers:
author: Dominic Lagger
body: Hi [@Joseph Henry-Ellis](/t5/user/viewprofilepage/user-id/4486293)

Sadly, this is not an option on the [blog post macro](https://confluence.atlassian.com/doc/blog-posts-macro-139470.html).

You can only "*Specify how far back in time Confluence should look for the blog posts to be displayed.*"

Regards, Dominic


Tags: confluence-server

server
How to delete a site
Asked by Ruechaporn Jansuwan:

![Capture.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/152291i44BB9CB18E940B4E/image-size/large?v=v2&px=999 "Capture.GIF")I Type the "DELETE" and then It's frozen on the same page, not going anywhere. Help me plssss TT


Answers:
author: Ang?lica Luz
body: Hello [@Ruechaporn Jansuwan](/t5/user/viewprofilepage/user-id/4486124),

Welcome to the Atlassian Community!

I can see that in one of your sites Confluence was removed.

If you are still facing this issue, can you please let us know if you tried removing using another browser?

Maybe there is something blocking it from loading, so it's important to test using another one or even disabling all extensions on the browser.

If it still happens, please, open the developer tools on your browser and check the console tab. It usually shows some errors that may help us to identify what is causing the issue.

Kind regards,  
Ang?lica
Export zip unable to download totally
Asked by kumar jira:

I was able to export the confluence space but was unable to download the zip totally. It starts the download and getting stuck at 1GB out of 5 GB. (tried this in Chrome and Safari )

Please let me know.

Thank you.


Answers:
author: Brant Schroeder
body: [@kumar jira](/t5/user/viewprofilepage/user-id/1622170) It is most likely an issue with the server. I would just work with your administrator to pull the backup directly off of the server.


Tags: confluence-server

export

server
Confluence database has become too large
Asked by ib_sakh:

Hello!

We have been using confluence for a long time (since 2018). Initially, the size of the backups was about 400 MB. But at the moment on July 22, 2021, the backup size is more than 2 GB.

There are a lot of pages and sections, and manually deleting attachments is a very long and inconvenient process.  
Please tell me if it is possible to automatically delete all old versions of attachments / pages. Or are there other options to make the backup size smaller?


Answers:
author: Daniel Ebers
body: Hi [@ib_sakh](/t5/user/viewprofilepage/user-id/2947886)

am I getting it correctly your concern is mainly about the size of the database (or better database dump)?

Which database are you using (MySQL / PostgreSQL / ...)?  
Some databases tend to now release space (even if content is deleted) - called sometimes 'bloat'.  
Especially seen on MySQL when they say dumping the database and restoring it back could fix this specific architectural circumstace.

If you meant to include file system to your question I would question first where the biggest amounts of data reside. Attachments? Logs? Temporary data of any kind?

In case you could give more information surely Community members are able to go more into detail.

Cheers,  
Daniel


author: Benjamin
body: [@ib_sakh](/t5/user/viewprofilepage/user-id/2947886) :

I would start checking your logs and backup directories to see anything to delete there before deleting confluence data. If not careful, the backups will contain the previous backups. What ends up happening, you may end up with a bunch of backups of backups.

There's also the option of just backing up your DB and the rest of the filesystem directories and exclude the attachment directory. Then sync your attachment directory to another location so that if the attachments are gone...you can always copy them back from the other server.

Hope this helps


Tags: confluence-server

server
How to get the pagetree to only display the content for a selected 'section' of a space
Asked by Gaz Anson:

Hello all. Does anyone know how to get the pagetree to only display the content for a selected 'section' (meaning one of top navigation tabs we have grouped content into) rather than ++everything++ in the space itself? Many thanks for suggestions.


Answers:
author: Dominic Lagger
body: Hi [@Gaz Anson](/t5/user/viewprofilepage/user-id/4485991)

Do you mean the [page tree macro](https://confluence.atlassian.com/doc/page-tree-macro-163414255.html)?

If yes, here you only can set the "root page". So all pages from that root page will be displayed. You can't select only a few pages.

Regards, Dominic

comments: author: Gaz Anson
body: Thanks Dominic. It looks after further research that it might be possible to nominate parent pages for my 6 sections and group related pages as child pages, and then configure the page tree macro to show just the child and grandchildren pages when the parent page is selected using '@self'. I'll soon find out! :)


author: Dominic Lagger
body: I read the word "related" and this triggerd me.

Perhaps the "[Content by Label](https://confluence.atlassian.com/doc/content-by-label-macro-145566.html)" would be an option for you?

There you can list pages, which are related together by the label.

Regards, Dominic


author: Gaz Anson
body: Thanks so much [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) I'll check this out definitely. :)


Tags: confluence-server

server
Custom dropdown menu (HTML) won't overlap other sections
Asked by eric osborne:

I created a custom dropdown menu using the html macro and the menu doesn't overlap the lower sections. It just expands in the section the macro is in. Is there a way to fix this? ![dropdown screencap.png](/t5/image/serverpage/image-id/152281i24702AF132B58178/image-size/large?v=v2&px=999 "dropdown screencap.png")


Answers:
author: Stiltsoft Support
body: Hi [@eric osborne](/t5/user/viewprofilepage/user-id/4468377) ,

You can create a dropdown selection with our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=custom_dropdown_menu) app.

Its feature Handy Status allows users to create custom status sets with unlimited number of statuses to choose from. This is configured easily without any technical skills needed.

Later on, you and other users can reuse these dropdown menus across multiple Confluence pages if needed. Handy Status can be changed in the page view mode without switching to the edit mode so it saves you lots of time.


author: Benjamin
body: Hi [@eric osborne](/t5/user/viewprofilepage/user-id/4468377) ,

Don't think this approach will workto get to your solution. Since you are implementing within a macro, it will be contain within the macro.

You may want to look at customizing the page with a velocity template/menu.

Here's the documentation to get started:

<https://developer.atlassian.com/server/confluence/adding-menu-items-to-confluence/>

Hope this helps.


Tags: html

select-list
Migrated to Cloud and can Tableau Macro is no longer working the same.
Asked by Dave Hattig:

Migrated to Cloud and can Tableau Macro is no longer working the same. See attachment.

On the Server version we used a macro called Tableau Macro. This macro had a lot of options and allowed the tabs to be show like the ones you will see in attachment.

The Cloud now has something called "Tableau for Confluence" which has basic settings and no tabs option.

Is there still a macro similar to the server. Or is this all they have now for Tableau Macros?

Thanks for any insight on this matter.

![Tableau Macro.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/152256iD63DA4065E988673/image-size/large?v=v2&px=999 "Tableau Macro.jpg")


Answers:
author: Dave Hattig
body: It ended up needing the plugin updates. The option to show tabs showed up after I ran the updates.


Tags: cloud

confluence-cloud