youngmon/atlassian-qna huggingface dataset:
Is there any way to enable Office document updates without using the Confluence Companion?
Asked by Tommy O_Brien:

In our old Server version of Confluence, we could double click on document links and edit and save. This updated the document on Confluence also. Since our move to cloud this does not work and we have to use the companion. This cause us issues as;

1. Companion does not install for everyone due to security issues.
2. If a user updates a document by double clicking and saving, Confluence does not state that this does not update the Confluence document and updates are lost.

Is there a workaround for this or even a warning that could be added when someone double clicks on a document to edit.


Answers:
author: Shannon S
body: Hi Tommy,

If you wish to use the *Edit in Office* feature, then it must be done via Atlassian Companion. The other option would be to download the document to the user's computer, edit in Office manually, and then re-upload it.

In fact, when the users are just clicking on the document and not using the *Edit in Office* feature, then it will do just that.

You may wish to place a warning on the pages with the Office documents in case your users aren't aware they need to use the specific feature in order to upload the changes to Confluence. You can use the **Warn Macro** for this if you like.

As for your security issue, could you let me know what the error is exactly? There may be an existing issue reported in our system where you can follow its progress.

Regards,

Shannon

comments: author: Tommy O_Brien
body: Thanks Shannon,

Do I have to put a warning Macro on every single page which has documents which may be edited? This will be a lot of work. Is there a way to update all file lists to include a warning?

As for the error, I discovered that the companion installs into the user profile for non-administrators but it will not install for administrators. Our support team is looking into this.

Why is the edit feature without Companion available on the server version but not on the cloud?

Thanks,

Tommy.


author: Shannon S
body: Tommy,

Companion was written only for Cloud and is the new way to edit in Office. I believe that Server uses the old method.

If you are concerned about users not realizing they have to use the edit in Office tool, then yes, I would say you need to put it on every page. You could also put this on the header of every page automatically by editing your Space or Site templates and adding it in the header, but then this could appear on every page even ones without the Office documents.

Shannon


Tags: attachment

cloud

confluence-cloud

ms-outlook
confluence restoring backup file on Staging evironment
Asked by Anudeep Gudipelli:

Hi All,

We are migrating one instance to another confluence instance, I took the backup file from the old instance (btw we use crowd for user management) so I create a user in confluence user management. I installed the same confluence version of the backup instance and able to login. From the administrative section I tried to upload the backup file and it was successful. When I try to access the site spaces and personal spaces, it shows me epty, pleases see the images attached. From the administrative section I see that they are 30 site spaces and 19 private spaces.

Any help?

I tried restating the service. I marked spaces as favorite from the home, I can see only them and don't see page number or next option.

![2.JPG](/t5/image/serverpage/image-id/22203i7F2E87659C69D6FC/image-size/large?v=v2&px=999 "2.JPG")

![3.JPG](/t5/image/serverpage/image-id/22204i902BF40CB6E00CA4/image-size/large?v=v2&px=999 "3.JPG")

Thank you,

Anudeep


Answers:
author: AnnWorley
body: The Space directory depends on the content index. Please try reindexing from this guide: [Content Index Administration](https://confluence.atlassian.com/display/DOC/Content+Index+Administration) and if that doesn't work, rebuilding the content indexes from scratch as described in [How to Rebuild the Content Indexes From Scratch on Confluence Server](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html).

I look forward to hearing if the spaces show as expected afterward. It sounds like you definitely imported the content if you are seeing the spaces in the admin console, so I am optimistic that the reindex will fix it.

comments: author: Anudeep Gudipelli
body: Thank you Ann, this fixed my issue.


author: AnnWorley
body: Happy to hear it! Thanks for circling back to let the Community know. :)


Tags: confluence-server

server
Table Filter and sticky titles in edit mode. Possible?
Asked by Eileen:

I want to filter my table and have sticky titles when in edit mode. Possible?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Eileen](/t5/user/viewprofilepage/user-id/1387809) ,

you can't do that using builtin features. Please evaulate the following plugin [https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview\&hosting=datacenter\&utm_source=atl_community\&utm_vendorID=1216111](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_vendorID=1216111)

Fabio

comments: author: Stiltsoft support
body: As we develop the app kindly mentioned by [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) , we are happy to invite you on a [live demo](https://calendly.com/tablefilter/live-demo) - you'll be able to share your use cases and we will show the possible solutions.


Tags: atlassian-marketplace

filter

table
Confluence: Page Properties Report: Filter "include text" not working as expected
Asked by Tal_Cohen:

Hi,

We are trying to use the "page properties report" to list all pages with label x , that in a specific "page properties" (for example : table A) has the text "ABCD"

It seems that the macro disregard the specified "page properties" (table A) and return pages that include "ABCD" even ++outside++ the "page properties" (table A)

is there a way to fix this, so it will only return results if the text in listed in the specified page properties?

Thanks

Tal


Answers:
author: mario.attard
body: Hi,

Has anyone been able to resolve the above problem without purchasing an additional addon?


author: Andrey Khaneev _StiltSoft_
body: Hi Tal,

I think you can use [Table Filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) macro to filter out irrelevant page properties.

comments: author: Tal_Cohen
body: Thank you! but we wanted a solution without an ad-don.
Search for Page Version in time span (dd.mm.yyyy to dd.mm.yyyy)
Asked by Alexander Planitzer:

Hy,

I can seem to find a solution to my problem regarding the search function:

I want to be able to search for pages which have been "active" (so to speak) in a certain time frame (e.g. May 3rd - May 5th of 2018).

Confluence only allows me to search for content that has been modified in a time frame of my selection and will not display prior versions of a document.

For example:

DocumentA has 3 versions, one of which was created in the time frame May 3rd - May 5th

DocumentB has 2 versions, two of which were created in the time frame

May 3rd - May 5th

Now, I want to search for documents which were "active" between May 3rd - May 5th and want to see something like:

DocumentA v2

DocumentB v1

DocumentB v2

Is there any way to achieve this?


Answers:
author: Thomas Schlegel
body: Hi Nina,

I've never heard of such a searching functionality. There's a feature request for this:

<https://jira.atlassian.com/browse/CONFSERVER-1281>

But the request is open for 14 years now, I doubt, that this will be implemented in the near future.


Tags: confluence-server

server
Future macro shows storage format instead of actual rendered HTML
Asked by Rama Krishna Anumola _Appfire_:

Hi ,

We are having a compatibility issue with our Cache for Confluence ([https://marketplace.atlassian.com/apps/152/cache-for-confluence?hosting=server\&tab=overview\\](https://marketplace.atlassian.com/apps/152/cache-for-confluence?hosting=server&tab=overview)) app and confluence older versions i.e 6.0 -6.0.7. When we try to load the resultant macro data instead of the rendering actual data it is displaying the storage format. And one more thing we identified is that when we configure these instances in local it just working fine, but whereas it is hosted on distributed environment getting this issue. Please find one of our customers reported issue for more details.[https://bobswift.atlassian.net/browse/CACHE-233\\\\](https://bobswift.atlassian.net/browse/CACHE-233/)

We raised Atlassian support request as well but they suggested to choose this channel to get the solution as they had limited expertise on this.

<br />

Thanks in advance and please let us know if you need any additional details to resolve this issue.

Thanks

RK


Answers:
author: AnnWorley
body: Hi RK - I don't have any insight as to why the macro would render the storage format under certain conditions but we can try isolating what those conditions are by comparing the local environment to the distributed environment. Are they installed the same way or are deploy scripts used in the distribution? What are the network devices between the browser and the Confluence server, for example load balancers or proxies?

You may be able to find something by checking the developer tools on your favorite browser as well. Sometimes there will be an entry indicating something (in the file system, for example) is "not found" or a request of a certain type is being blocked by a device.

I look forward to hearing more about the conditions under which the described behavior is triggered, and anything interesting you find in your browser's dev tools.

comments: author: Rama Krishna Anumola _Appfire_
body: Thank you [@ann](/t5/user/viewprofilepage/user-id/665667) for the response. We are not sure what makes the behaviour triggered like this, still we are analysing the reasons. As suggested will use the developer tools and let you know if we made any progress with it.


Tags: atl-adm

confluence-app

confluence-development

confluence-server

macro

server

storage-format
Blog Posts Macro not showing creator and date
Asked by TobiasR:

We use the Blog Posts Macro to display the Blog-Posts on a specific page.

If you view the page normally you dont see any information about the creator or the day it was posted:

![page.png](/t5/image/serverpage/image-id/22164i5434F0135FF47342/image-size/large?v=v2&px=999 "page.png")

If you edit the macro you see all the wanted details. Also in the Preview everything is right:

![preview-edit.png](/t5/image/serverpage/image-id/22165iEAA7E78FF8A99D35/image-size/large?v=v2&px=999 "preview-edit.png")

![preview-edit.png](/t5/image/serverpage/image-id/22165iEAA7E78FF8A99D35/image-size/large?v=v2&px=999 "preview-edit.png")


Answers:
author: Shannon S
body: Hello Tobias,

Could you let me know what version of Confluence you're running, and if you have any customizations on the space or instance?

I just tested this on a fresh install of Confluence 6.9.0, and I can confirm that the author and date information displays as expected:

![Screen Shot 2018-05-16 at 3.14.48 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/22232iEDF5F8B28926B40F/image-dimensions/444x377?v=v2 "Screen Shot 2018-05-16 at 3.14.48 PM.png")

Regards,

Shannon

comments: author: TobiasR
body: We are using 6.4.3 and running Theme Press.

We have a testserver with Version 6.8.1, if I disable Theme Press the behaviour is as expected.  

What can I do to resolve this 2 plugins interactions / problems?

Thank you so far!


author: Shannon S
body: Hi Tobias,

Unfortunately I'm not familiar with Theme Press, so I have tagged the vendor for that add-on so they can suggest to you what to do.

You could also [reach out to Brikit directly](https://marketplace.atlassian.com/apps/1211933/brikit-theme-press-for-confluence?hosting=server&tab=support) and see if they have any suggestions.

Regards,

Shannon


Tags: atlassian-marketplace

blog

confluence-server

server
how to insert Button on confluence page for for email as action.
Asked by JITENDRA:

Howdy,

i am looking for button on my confluence wiki page, on which i can put an action as sending email.

for example, i have send button which will send notification email to all the folks which has been in sending list.

Thanks,

jitendra


Answers:
author: Vero Rivas
body: Hi [@JITENDRA](/t5/user/viewprofilepage/user-id/1386431)

Look at this posts, maybe can help you

<https://docs.orahapps.com/en/articles/19-buttons-for-confluence>

<https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>

Cheers
cant send invitation mail from confluence
Asked by muki wahyu wahyu jati:

hi, im new to confluence. so i was downloading the confluence installer, set my postgre database and install the confluence. after the installation, i tried to invite ppl to be the member of my confluence page but none of them recieve invitation email, and using invitation link doesnt work as well. it says "localhost refused to connect"

anyone can help me, i really need to get this things work


Answers:
author: Vasiliy Zverev
body: Hi!

It seems that you have some sequrity issue.

Try to turn off firewall and antivirus.

Also troubles with emai delivery offen happens due to mail server settings. It consider email from confluence as a spam and do not resend it to users.

In both cases I would reccomend to contact you system administrator.

Best regards,

Vasiliy.

comments: author: muki wahyu wahyu jati
body: thanks mate, the email problem solved, but it gives me another headache now.  
they do receive the email but the cant access the confluence page to sign up.

do i need to get my postgresql database online first bny cloudsql or, what should i do?


author: Vasiliy Zverev
body: You could start with management of you licences: <https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html>

Usually only confluence admins create new users.
Where I can find source code for upload image and files in confluence?
Asked by Sabin KV:

I would like to understand the working of 'upload file and images' in confluence. Where should I can find the source? Any help would be appreciated.


Answers:
author: Kirubel Tesfaye
body: Hi [@Sabin KV](/t5/user/viewprofilepage/user-id/1187445), If you want to view source code for confluence you have be a nominated technical and billing contacts of commercial, academic or starter download licenses for Confluence. If you want more info on this check out the link below.

<https://confluence.atlassian.com/purchasing/who-has-access-to-product-source-code-can-i-make-customizations-321848671.html>

comments: author: Sabin KV
body: Thanks ! [@Kirubel Tesfaye](/t5/user/viewprofilepage/user-id/1201817).
Any built-in function or plugin can help list out a user's permission on Confluence?
Asked by Mark:

As a security requirement, we need a function to list out a user's permission on Confluence.

All I can find is follow article:  
[https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-group-can-access-720636535.html](https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-group-can-access-720636535.html?)

It require direct access to SQL server which is another security concern.

May I know do Confluence have OOTB function or any plugin can do so?


Answers:
author: Mark
body: Hi [@Mark](/t5/user/viewprofilepage/user-id/171604),

You may want to check out the [Who Will See plugin for Confluence](https://marketplace.atlassian.com/apps/1218021/who-will-see-permission-inspector?hosting=server&tab=overview).

Check out what it offers and see if it fulfils your requirements.

Hope this helps

comments: author: Mark
body: I want to input a username and then get a list of space/pages he can access.

This plugin seems doing vice versa so it is not directly fit my requirement.


author: Fabienne Gerhard
body: I would also be interested in a solution for that.

I found some user-macros written by users like [this](https://community.atlassian.com/t5/Confluence-questions/Space-groups-and-permissions/qaq-p/134148)- but was not able to get them working.

Gonna watch your question here and hope for a solution.


Tags: permission

security
Temperature Check: How many hats do you wear as Atlassian Administrators?
Asked by Jonathan Smith:

Though work experience, I've noticed that most larger companies have a dedicated group for Collaboration products. These admins then have set responsibilities to keep their applications in check.

Is this the case in your company or are the Atlassian products just another hat in your wheelhouse?

Outside of Confluence/JIRA/Slack, I am also responsible for Financial and HR applications.

How about you?


Answers:
author: Vickey Palzor Lepcha
body: I used to be a JIRA Admin - but now I work more as an Atlassian System Admin.

But yes - working as JIRA Admin has helped me better perform as System Admin.

I also handle a lot of other applications - digital assets, risk analysts and so on but I love working in JIRA and Confluence.


author: Victor Mutambuki
body: Jonathan,

Same with our company, we do it all. We all wear many hats.

Our backgrounds and educational experiences are versatile but at the same time, we're JIRA admins.

Victor


Tags: jira
How to get the resolution/ SLA column to show in Confluence?
Asked by Jeremy Price:

I am trying to show the the Resolution/SLA escalation field on my jira issue/filter macro in confluence and it doesn't pull in that information from Jira. Just trying to figure out if this type of filed just doesn't work within confluence or am I doing something wrong?

![escalation field in con not showing.png](/t5/image/serverpage/image-id/22130i227F77E96BC978FB/image-size/large?v=v2&px=999 "escalation field in con not showing.png") {#toc-hId-1796247194}
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: AnnWorley
body: You are not doing anything wrong. It is a known issue: [JIRA issue macro does not display certain columns data(work ratio, progress field, time to resolution and time to first response)](https://jira.atlassian.com/browse/CONFSERVER-35196)

Regrettably, I don't have a workaround. However, you may communicate your use case directly to the development team on the linked ticket.


Tags: confluence-server

jira

jira-server

macro
Sorting issues in confluence
Asked by Tim Oldendorf:

I have a table that is created on a confluence page.

One of the columns we have priorities of projects listed in the table. For example 1a,1b,1c,1d,1e,2a,2b So it needs to be sorted numerically then alphabetically.

So when I click the "Priority" column to sort by it doesn't sort them like you see above. it has them out of order. For example I see 1b,1c,1e,1a,1d,2b,2a - so it is only sorting them numerically.

Any ideas?


Answers:
author: AnnWorley
body: A comment on [our report of the issue](https://jira.atlassian.com/browse/CONFSERVER-40460) indicates it was fixed, but I tried on Confluence 6.9.0 and the sorting in tables hasn't been "sorted". I updated the issue with that version. Please do comment or vote on the report to communicate with the development team: [Tables are sorted incorrectly](https://jira.atlassian.com/browse/CONFSERVER-40460)

comments: author: Connie
body: I am having the same problem I am on Confluence 6.4.2 and I created a table with functionality vs release, with emoticon in the column when it is in the release and n/a if it isn't in any release. It sorts all the n/a rows at the top but none of my columns are grouped by their emoticon. I will re-do again, this is the second time already. The first design I had all the features and had one column for release and entered either 4.7.3 or 4.7.5 or n/a and it still wouldn't sort .


author: Tim Oldendorf
body: I found a plugin that seems to be doing the trick for me. It is called Table Enhancer for Confluence. plus it's free. I am on 6.4.3.

Here is a link to the marketplace listing [https://marketplace.atlassian.com/apps/1211609/table-enhancer-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1211609/table-enhancer-for-confluence?hosting=server&tab=overview)

It might work for your use-case as well :)


author: Connie
body: Hi Tim: Thanks, do I need to get our Confluence admin to install this? We are a pretty big IT shop and not sure how long it will take to get it installed. It does look like it addresses the problem though. BTW, I just decided not to be fancy, and just use x's instead, so that is my workaround.


author: Tim Oldendorf
body: Yes, you would need somebody with Confluence Administration rights to install the plugin. The installation of the plugin itself is fairly simple and takes a matter of seconds.

It solved my problem instantly. Might be worth if it annoys you enough like it did for me.


Tags: confluence-server

server
How do I generate a backup of all my spaces?
Asked by Olivia Dorantes:

I just generated a backup of my Atlassian in which I have 2 spaces created and each one has content (several pages) and when mounting the backup copy on another server, only one copy of a space was generated. Another problem is that when I log in I do not recognize the users of the supported server or the users of the new server.


Answers:
author: AnnWorley
body: Hi Olivia,

It sounds like you are using your own servers, is that correct? The recommendations I am making would not apply in Cloud.

To export a whole instance, including users but not third party plugins, please use the backup and restore option in the Confluence admin console, as described in [Manually Backing Up the Site](https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html). The import/export under space tools is not for whole instances. Please restore as in this guide: [Restoring a Site](https://confluence.atlassian.com/doc/restoring-a-site-152034.html)

When your Confluence instance gets bigger, or to back up everything including third party plugins, please try the [Production Backup Strategy](https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html).

Thanks,

Ann

comments: author: Olivia Dorantes
body: > Thanks for your support.  
>
> I will follow the guidelines and later inform you of the results.


author: AnnWorley
body: Sounds great, thank you for the update.