youngmon/atlassian-qna huggingface dataset:
Can you display the Jira burndown chart in Confluence?
Asked by Huuuze:

Is it possible to display the Jira burndown chart in Confluence (server, not cloud)?


Answers:
author: AnnWorley
body: Yes, you sure can, if you have an [application link](https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html) connecting Confluence and Jira, you can [configure a gadget feed](https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html#RegisteringExternalGadgets-Subscribingtoalloftheapplication'sgadgets) and then pick the Sprint Burndown Gadget from the macro browser:

![Screen Shot 2018-04-23 at 4.41.35 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20429i7EB19919E3F6C547/image-dimensions/587x359?v=v2 "Screen Shot 2018-04-23 at 4.41.35 PM.png")

comments: author: Huuuze
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) - I'm looking at the General Configuration page for Confluence, but I don't see an "External Gadgets" option on the left. Where is that located?

Worth noting: my Jira instance is connected via Application Links.


author: AnnWorley
body: Hi - It's about number 7 on the list, or you can try the URL: \<Base_URL\>/admin/viewgadgetdirectory.action

![Screen Shot 2018-04-23 at 5.29.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20433iF5C84714055B1092/image-dimensions/725x307?v=v2 "Screen Shot 2018-04-23 at 5.29.39 PM.png")


author: Sarah Sherer
body: Are External Gadets free? Also what are the URL's for Sprint Burn down Gadget and Sprint Health Gadget?


author: spantchakh
body: thank you


Tags: jira-software

server
How do I export a document for Excel
Asked by Lori Sinsley:

Hi...Anyone know how to export a document to Excel?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Lori,

[Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro has capability to [export tables to CSV](https://docs.stiltsoft.com/display/public/TableFilter/Exporting+Table+Data#ExportingTableData-ExportingFilteredDatatoCSV).

comments: author: Fabienne Gerhard
body: Hi [@Andrey Khaneev _StiltSoft_](/t5/user/viewprofilepage/user-id/781696) - definitly gonna try it! That sounds perfect.


author: Lori Sinsley
body: Thanks Andrey. Really appreciate it.


author: Jonathan Smith
body: Ohhhhh! We have the table filter macro - it worked nicely: Never knew it did that!


author: Jonathan Smith
body: Hi Lori,

I haven't seen a way to export from Confluence article to Excel, but you can export to word or PDF.

If you truly need to get that content (assuming a Confluence table) into Excel, you can copy the table in edit mode, then paste in Excel. Copying from read view won't grab the table headers for some reason.

If this is a routine process, you can always save the Excel file in a file list.

If there are other suggestions, please trump mine because I would love to see better functionality between Microsoft Office and Confluence.

comments: author: Lori Sinsley
body: Thanks so much Jonathan! I ended up cutting and pasting each row into an Excel spreadsheet and feel like I wasted hours on this that I didn't have : (

Oh well. I got it done.

Thanks again.

Lori


author: Fabienne Gerhard
body: I'm really interested in a good solution, too. Haven't found one yet :(

Already on a search for plugins because I would love to format the tables a little bit more.
How can I create a template with a file upload section or assistant?
Asked by Jan:

The page template I want to create is a request page containing a workflow. Users creating pages based on this template have to upload images and / or videos. I would like to enable them to add files during the creation of the page without using the editor. This page is used by people who are not familiar with creating content in Confluence.

I know about the instructional text option in templates, but maybe there is something more decent :)


Answers:
author: Lauretha Rura
body: Hi [@Jan](/t5/user/viewprofilepage/user-id/680405),

AFAIK, this feature hasn't been implemented in Confluence - but should you have not done it, I'd then suggest you to watch and vote for this improvement request - [CONFSERVER-8892](https://jira.atlassian.com/browse/CONFSERVER-8892)

comments: author: Jan
body: We are now using ConfiForms to create pages like this :)


author: Alex Medved _ConfiForms_
body: Glad to help here with [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows "ConfiForms") [@Jan](/t5/user/viewprofilepage/user-id/680405)


author: grangerJS
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) Did Confiforms stop supporting the "File - Upload" field type for cloud? I can no longer add that type of field to my form... the option isn't there.


author: Alex Medved _ConfiForms_
body: ConfiForms for Confluence cloud does not support the "field" field type at the moment.

This is in our short term backlog. Cannot give you any ETA, but we are committed to get this field type supported in the ConfiForms cloud


Tags: atl-adm

confiforms

template
How can I display attachments in a blog post since the latest release?
Asked by Charles Breton:

Drag \& dropping images / screenshots / any attachments in blog posts is not supported anymore since [your latest release](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html).

They just appear as attachments to the page... which is a real pain in the ass. Visual items are core to how we use blog posts for daily communication. It's really terrible


Answers:
author: kennyngkk
body: Can you go into more detail on how are you attaching image to blog post? I have tested on our latest version 6.8.0 and I am not able to replicate the mention issue.

![blogpost.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/21111i9A2D5E18E8A04A3F/image-dimensions/366x248?v=v2 "blogpost.JPG")

comments: author: Charles Breton
body: Issue was raised and resolved here <https://jira.atlassian.com/browse/CONFCLOUD-59584>


author: kennyngkk
body: Great that this is resolved. I shall mark this as resolved for the next person who stumble in this post :)


Tags: confluence-cloud
Confluence calendar - duplicate events
Asked by Ron Jacob:

Hi

I'm seeing duplicates of the same thing on the Confluence space calendar. These entries are tie to Jira sprint cycle. Is there any way to delete duplicate entries ?

![Capture20.png](/t5/image/serverpage/image-id/20388i5C79B36E658BCF52/image-size/large?v=v2&px=999 "Capture20.png")


Answers:
author: AnnWorley
body: Hi Ron,

On my test instance I added some duplicate sprints to a calendar and was able to remove them using the little dots next to the event on the right of the calendar:

![Screen Shot 2018-04-23 at 1.54.19 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20414iA7E6E7E46047A25A/image-dimensions/156x253?v=v2 "Screen Shot 2018-04-23 at 1.54.19 PM.png")

Please let me know if this works for you.

Thanks,

Ann

comments: author: Maciej Basista
body: I have the same issue for events from JIRA and there's no "delete" button (only edit, refresh, and add reminder). I',m logged as administrator and calendar doesn't have any restrictions.


author: Tim Bodiford
body: I'm having same issue - how do we delete the duplicate? I can see how to "hide" it from my view only, but I need to delete it so it doesn't show on others' calendars.


Tags: server
After upgrading to Confluence 6.6, sidebar disclosure triangles are gone
Asked by Alfredo Jahn:

Our Confluence got upgraded last night. Today, in my sidebar, I can no longer open up sub-pages. For example, The "FWI - Digital Signs" contains many sub-pages. In the older version of Confluence, I was able to click on a disclosure triangle in front of the name. It would open up the sub-pages under it. Now, the only way to see my sub-pages is to click on "FWI - Digital Signs", which loads the page (which I don't like). Is there a setting to turn the disclosure triangles back on?

![sidebar-confluence.png](/t5/image/serverpage/image-id/20386i59C3C3C8E0339EC3/image-size/large?v=v2&px=999 "sidebar-confluence.png")

Also, there is no easy way to tell if an item has sup-pages below it. There does not appear to be an indicator to let you know.


Answers:
author: Jonathan Smith
body: I am on 6.6.1 and I also show parent level pages like this. We don't normally run this navigation view; instead we use page tree.

Try this: Space tools, configure side bar, navigation display options = page tree.

comments: author: Jonathan Smith
body: This can at least be a work around until it is (or is not) addressed in a future release.


author: Alfredo Jahn
body: Thanks for the help. I don't see a way to configure the sidebar. I see "Space tools", but there is no "configure sidebar". Maybe I'm looking in the wrong place?

![space tools.png](https://community.atlassian.com/t5/image/serverpage/image-id/20417iD98529A374251BA4/image-size/large?v=v2&px=999 "space tools.png")

Thanks


author: Jonathan Smith
body: You need to be a space admin to access different configurations.

![admin.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20418iF6ACE1BC2C7A7142/image-size/large?v=v2&px=999 "admin.jpg")


author: Jonathan Smith
body: If you have a personal space, you can see how it works there. Also, was that a global change in your environment, or just on one space?


Tags: child-page

side-bar
All attachements now dowload as Binary?!
Asked by Nancy Braier:

We have always attached .ipa files to Confluence and have had no problems with dowloading. Now, starting a week or so ago, if you try to download it starts the download as Binary - which of course doesn't work.

Why is that happening and how can it be fixed please?

-Nancy


Answers:
author: Shannon S
body: Hi Nancy,

I attached an .ipa file now to my Confluence 6.8.1 instance and I'm not able to replicate the behavior. It appears it still downloads as an .ipa file. I am using the most recent version of Chrome.

Could you confirm the version of Confluence you're having difficulty with and which browsers you can use to replicate the problem?

Regards,

Shannon
Recover or grant Admin permissions to a user
Asked by Alison L?pez Alfonzo:

I think the only person who was an Admin user in our Confluence account is not working with us anymore. So are there any way to give a user Administrator rights if we don't have any access to the original Admin account? i think we use Confluence Cloud.


Answers:
author: Jason B
body: Hi Alison,

Sure, it's possible to remedy that. You'll end up having to open a ticket with us though. Please see this KB article: [Cannot Access Site Admin Account](https://confluence.atlassian.com/cloudkb/cannot-access-site-admin-account-770802088.html "Cannot Access Site Admin Account")
When I paste an image it is not attached to the page but a link is created
Asked by Anne Warmer:

Hi all,

when I paste an image from clipboard to a confluence page, I would expect the image to be attached to the page and inserted into the page.

But instead a link to the original website where I copied it from is created.

Is that the designed behaviour? Do I always have to attach it first?

Couldn't find any documentation on that.

Confluence Version is 6.7. The drag\&drop add-on is enabled.

The behaviour is the same with chrome and firefox.

Best, Anne


Answers:
author: Fabienne Gerhard
body: Hi @Anne Warmer,

how do you copy it? Do you copy the picture adress?

Do you copy while you 'Edit' the page?

Wasn't able to reproduce it.

comments: author: Anne Warmer
body: Hi Fabienne,

I copy it with the context menu:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/20468iEC4051E91E15B12F/image-dimensions/265x262?v=v2 "image.png")

when I insert this into my confluence page the file is not attached, but a link is created:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/20467i49BB91F93A0A3B1A/image-size/large?v=v2&px=999 "image.png")

Best, Anne


author: Fabienne Gerhard
body: Hi [@Anne Warmer](/t5/user/viewprofilepage/user-id/894438)

hmm - that's really strange - it looks like you're using IE - also tried it.

Again was not able to reproduce it.

Is the link shown on the page, or is there the icon for pic?

Do you copy \& paste it or do you use the Insert \> Image dialog?

Best regards


author: Anne Warmer
body: Hi [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720),

I tried with IE and Chrome.

The picture is shown, but it is not attached to the page.

I paste the clipboard.

Thanks for trying to help,

Anne


author: Fabienne Gerhard
body: That's really weird - especially when it's shown on the page... Hope someone will be able to help...

Good luck!
How do you stop event notifications from calendars if you are not part of event (not in field Who)?
Asked by Marius Gu??ius:

Basically I have created two team calendars and shared them with my whole team. Now if anyone creates event in any of these calendars I get notification before event (even when I am not in "Who" field). How do I stop getting notifications for events that I am not attending to?


Answers:
author: Shannon S
body: Hi Marius,

You'll need to stop watching any calendars you don't want notifications for.

Have a look at [Watch a Calendar](https://confluence.atlassian.com/teamcal/watch-a-calendar-247070749.html) for more information.
> When you watch a calendar, you'll be sent an email notification when any of the following events occur:
>
> * A new event is created
> * An existing event is edited
> * An event is deleted
> * The entire calendar is deleted
>
> When you watch a Confluence space it includes watching all calendars in that space, so there's no need to manually watch calendars for your team or project.
>
> Stop watching a Calendar {#toc-hId-1795149831}
> ----------------------------------------------
>
> You can also stop watching a calendar, if you no longer want to receive email notifications about changes to the calendar.
>
> To stop watching a calendar, choose ![](https://confluence.atlassian.com/teamcal/files/686856690/687639590/2/1524191205657/ellipsis.png) to the right of the calendar name and select **Stop Watching**.

Let me know if you have any questions!

Regards,

Shannon


Tags: confluence-cloud

team-calendars-for-confluence
Atlassian Companion plugin
Asked by Jimmy:

Hi is the Atlassian Companion plugin free of cost?


Answers:
author: Mirek
body: Yes, it is FREE. It is used to edit the files directly from Confluence. You need to have installed on your local client and currently only available for Mac and Windows.

<https://confluence.atlassian.com/doc/atlassian-companion-app-release-notes-958455712.html>


author: Nic Brough -Adaptavist-
body: What does the marketplace.atlassian.com entry for it say?

comments: author: Jimmy
body: Sorry no luck
Auto route to a website when user connects to space homepage
Asked by Stephanie S.:

Hi,

I am looking for a way to automatically route users to another website when browsing to a space home page.

Space URL ---automatically forward/route---\> external website

thanks in advance for your help!!!


Answers:
author: Nic Brough -Adaptavist-
body: You'll need an add-on to provide a "redirect" function.

comments: author: Stephanie S.
body: Nic thanks, suggestion?


author: Nic Brough -Adaptavist-
body: I've only ever used the ones built into theming add-ons


author: Stephanie S.
body: OK, then I will have to search further for the solution as I still do not know how to proceed.
Confluence API authorization
Asked by Alexander Alexeev:

Hi, we are going to use Confluence from 3d party service (mostly create pages).

Is there a way to use Confluence API from 3d party service to create pages as a user  
using an API key or Oauth token?

Thanks.


Answers:
author: Alexander Alexeev
body: It's not so easy to find the answer, because of complexity of documentation.

But the solution is pretty simple.

You need to use [Rest Api](https://docs.atlassian.com/ConfluenceServer/rest/6.8.1/#content-createContent)

And to authorize rest api, you need to use [Api Token](https://confluence.atlassian.com/cloud/api-tokens-938839638.html?_ga=2.26351550.2055022145.1524693597-1983716915.1521225065):

So, just go to <https://id.atlassian.com/manage/api-tokens#>, and create a new token.

Thank you.

comments: author: Pavel Pavlovsky
body: Thank you, [@Alexander Alexeev](/t5/user/viewprofilepage/user-id/1275933) your findings are really useful for us!


Tags: cloud
How can I automate modification of a seperate page from within a page?
Asked by Peter_Steven_Price:

I have a Parent page that contains Child pages that represent active regions.

I also have a parent page (again with child pages) that represent inactive regions.

I would like to add a button to the active parent that allows me to 'Transfer' a Child page to the inactive parent without having to go through a 2 step process (ie modiy the 'Tag' via EDIT and then use the MOVE from the dropdown menu to actually move it.

I cant create my own macro to do this and was advised to use a HTML macro, but the HTML Button macro doesn't help me with this. any advice on how this can be easily achieved?


Answers:
author: Shannon S
body: Hi Peter,

Simply put, you want a button in Confluence that moves a child from one parent to another without having to click through all the steps. Correct?

I'm not aware of any ways to do this within Confluence natively besides writing a User Macro, but I understand that [Comala has some workflows add-ons](https://marketplace.atlassian.com/plugins/com.comalatech.workflow/server/overview) that might be able to help you with that.

I haven't personally used this add-on but I saw a few other users on Community looking for a similar feature and this was suggested in the past.

Have a look there and let us know if you have any questions.

Regards,

Shannon


Tags: addon-com.comalatech.workflow

atl-adm

atlassian-marketplace
change request
Asked by Sean Kinsella:

hi, ive been attempting to submit a change request for [RMP Simplification and Transformation](https://confluence.dts.fm.rbsgrp.net/display/RMPS/RMP+Simplification+and+Transformation). However once I complete the form I get the following error... "Unexpected error while saving the record. Please contact support for assistance".

Has anyone any idea what's gone wrong here?


Answers:
author: Nic Brough -Adaptavist-
body: The error message is far too generic to tell us anything.

You will need your administrators to look at the log files to debug this one.
problem during migration
Asked by Alex P:

Hi,

actually I'm trying to migrate my confluence server (6.8.1) from debian 8 to debian 9 (confluence 6.8.1).  
The installation process and configuration works fine so far. Now i have to migrate the database from mysql to mysql, but this is actually not working.  
When restoring the database over genercal configuration \> backup and restore \> i recive the following error at 90%  

Could not read fields for table AO_187CCC_SIDEBAR_LINK  

This problem is reproducable. Nevermind if I use a backup from internal scheduler or if I create a on demand backup.  
I can't find any related article which helps me with me problem. So what next now?


Answers:
author: Alex P
body: Hi,

actually I was able to move the data (at least it looks like..), but the spaces bar and the spaces button does not work anymore. I've tried to find article about this problem, which not solve the problem.  
Rebuilding the index not help. Removing the cache and afterwards rebuild the index not help.  
Rebuild the ancestor table and afterwards clear cache and rebuild the index not help to.  
What next?


author: Alex P
body: Hi,

I'm just not migrating the database. It's the whole confluence application.  
Just dumping and importing the MySQL database from old server to new server did not work.  
There occur no errors or something like that while dumping and re-importing, but actually the spaces are not existing, not content is visible, missing users and so on...

Of course Confluence was restartet after re-importing the database.

comments: author: Alexis Robert
body: Hi,

so the migration is 2 steps:

* Moving the files: confluence home and confluence binaries, you can follow [this guide](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html#MigratingConfluenceBetweenServers-TransferringConfluencetoanotherserver)
* Moving databases: you'll need to update some configurations files, you can follow [this guide](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html#MigratingtoAnotherDatabase-Limitationsofdatabasemigration)

If you read both pages, you'll see that Atlassian does not recommend using xml backup files to restore Confluence. So you will not only need to export and import the MySQL database but also configure properly the new database details.

Let me know if you have any issues,

--Alexis


author: Alexis Robert
body: Hello,

if you're migrating the database why don't you just take a dump from the old MySQL instance and import it into the new one ? That should work fine and will be faster than using the xml backups.

Let me know if you need more details,

--Alexis
disable and re-enable accounts
Asked by Chengeng Tian:

Hi,

We purchased a 10 users license. If the user number has reached 10, can I disable a user temporarily and let others register? Can I disable the newly registered account and re-enable the old ones? Are there any potential issues I should know?

Thanks,

Chengeng


Answers:
author: Patrick Cartier [Candylio]
body: Yes you can disable a user temporarily, in fact it is better to disable the user rather than delete. If you delete the user then all their content goes with it.

Here is documentation on how to disable a user:

<https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html>

comments: author: Chengeng Tian
body: Thanks!
Get deletion date of ContentEntityObject
Asked by Joel Suter:

I am trying to get the date when an Attachment (ContentEntityObject) was deleted in Confluence.

When I call the Method .getLastModificationDate I don't get the date when the attachment was deleted but when it last was changed or uploaded. How can I get the deletion date of an Attachment (or ContentEntityObject in general)?

Thanks for the help


Answers:
author: WW
body: I know this is a few years late, but just in case someone else is looking for the answer...

As of Confluence v7.14, there is a method of ContentEntityObject, [getTrashDate()](https://docs.atlassian.com/ConfluenceServer/javadoc/7.17.1/com/atlassian/confluence/core/ContentEntityObject.html#getTrashDate--).

The documentation says:
> Returns:
>
> when this content entity was added to the trash or [`Optional.empty()`](https://docs.oracle.com/javase/8/docs/api/java/util/Optional.html?is-external=true#empty--) if it was trashed before 7.14

So my guess is that the trash date wasn't being captured anywhere before that, which is why you couldn't find that date.


Tags: atl-adm

developer

java
Microsoft smartscreen blocks Confluence install on windows 10
Asked by jablecki:

Microsoft SmartScreen temporarily blocked installation of confluence. Given that this block prevented me from even getting to my SEN #, this is worrisome.

Might want to fix this.

MJ


Answers:
author: Nic Brough -Adaptavist-
body: That's something Microsoft need to fix in Smartscreen, not Atlassian.