youngmon/atlassian-qna huggingface dataset:
Jira issues and sub-issues auto pulled into Confluence in custom table?
Asked by Madison E:

**I would like to pull all the issues and sub-issues under Epics in my JIRA project and show them on a Confluence page; however, I want this listed out in a table structure (not just a simple JIRA issues macro) so that I can have a custom column with heading "Notes" for team members to add notes about each issue.**

I do not want to add those notes in the JIRA ticket. The purpose is to capture notes/requirements and any pertinent details on deliverables associated with each ticket in Confluence. That way the critical info is available in Confluence but if team members want to find out more then they can look into Jira. My assumption is that the JIRA board will not be around as long as the Confluence board.

**Is there a way to do what I'm asking or maybe an alternative?**

Thanks


Answers:
author: Madison E
body: Thanks for the reply, Jobin, but unfortunately that's not what I'm looking to do. That is actually what I was doing originally but it's a tedious process so I've resolved to the traditional JIRA issues list macro and adding an attachments macro for any additional documents until there is an implementation for a feature like what I'm asking.


author: Jobin Kuruvilla [Adaptavist]
body: You will have to create a table and add the issue keys alone (using the issue macro), instead of the filter. The table won't be dynamic though. i.e. it won't pull new issues to Confluence automatically! Will that work?
How do I exit Space Tools?
Asked by Stephen Kairys:

*This question is in reference to Atlassian Documentation: [Navigating to Space Tools](https://confluence.atlassian.com/pages/viewpage.action?pageId=379879932)*

**Confluence 5.9.7**

How do I exit Space Tools and return to the page on which I was working?

Thanks!


Answers:
author: Ashish
body: Expand side bar and click on pages or just hit on back button it will redirect to page your working on.


author: Stephen Kairys
body: Thank you for your quick response!


Tags: space-tool
Can you run a report to find see all of the pages that have not been updated for one year?
Asked by Dean Kaflowitz:

*This question is in reference to Atlassian Documentation: [Status Report - Example of Page Properties Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=336169382)Can you run a report to find see all of the pages that have not been updated for one year? The reason I ask is that this would simplify ISO 27001 auditing.*


Answers:
author: Ash
body: please refer this answer

<https://answers.atlassian.com/questions/218770>.

comments: author: Dean Kaflowitz
body: Thank you. That actually answers the question perfectly. Now I have to find out if we have the plugin.


author: Paul Stallworth
body: Is there any restriction to how you gather the data? You could do it with SQL, something like

```
select TITLE,CONTENTID,PAGEID from CONTENT where CONTENTTYPE = 'PAGE' AND DATEDIFF(year,LASTMODDATE,GetDate()) >= 1 AND PREVVER IS NULL; 
```

One thing to keep in mind is if you don't check for PREVVER IS NULL, then it will show a record for page histories that are older than a year.


Tags: confluence-administration

macro

report
Customizing Dashboard - Spaces
Asked by Marco Mullner:

Is there a way to show all spaces on dashboard without having each member to bookmark/favourite it in order to see it on dashboard ???


Answers:
author: Marco Mullner
body: Answered, thank you:

1. Go to Confluence **Administration \> Manage Add-ons**
2. Next to the Filter Visible **Add-ons** item select **System or All Add-ons** in the dropdown
3. Scroll down to the '**Confluence Dashboard Plugin**' Add-on and click on the title to expand the details
4. Click on '1**5 of 15 modules enabled**' to expand the modules list
5. Hover over **Opt-out** and click the '**Disable**' button that appears on the right.
6. The Old Dashboard Link will now be removed from the dashboard.


author: Marco Mullner
body: Okay another question. I switched to the old dashboard, since I like it more. How can I force this on other newly created users that the old dashboard is the standard dashboard, and always shown. Please help.


author: Sandy Johnson
body: Marco -

We redirected our users away from the dashboard to another page. Specifically, we created a space with 1 page whose sole purpose is to be the home page for our Confluence implementation. On this page we list all of our relevant spaces (organization and help spaces). Maintenance is not really a problem as we don't add new spaces very often (2-3 a year). Not sure if this would work for you.


author: Ranganath HV Gowda
body: If you are administrator you can view all spaces, if you're non admin you cannot


Tags: confluence-administration
disable gliffy in OnDemand
Asked by Bill Langton:

We did a free trial of Gliffy and would now like to disable it to get rid of the Gliffy section in JIRA (tired of the license error message). Under Confluence, Manage Add-ons, the only option is to Subscribe. How do I get rid of Gliffy?

GliffyError.JPG

Thanks,  
Bill  
[](https://community.atlassian.com/t5/Confluence-questions/disable-gliffy-in-OnDemand/qaq-p/149116?attachment-id=10493){#link_118660d8056be7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24875/1/GliffyError.JPG){#display_118660d8056be7_0}


Answers:
author: Robert Massaioli _Atlassian_
body: You have installed the add-on in JIRA:
> get rid of the Gliffy section in JIRA

And you are trying to remove it in Confluence:
> Under Confluence, Manage Add-ons, the only option is to Subscribe

Gliffy has add-ons for both JIRA and Confluence. You need to go to the JIRA version of the "Manage add-ons" page (which is accesible from the JIRA administration screens) and uninstall / disable Gliffy from there.


author: Bill Langton
body: Thank you for the answers!

Gliffy did not show up on the first *Manage Add-ons* page for Jira, I had to use Search to find it. Originally looked at that page and figured if a plug-in was installed it would show up in the list.

I see now that the default 'tab' for *Manage Add-ons* is **Find new add-ons**. Really easy to scroll down the Marketplace list and not see the two options in the left hand nav pane.

JiraManageAddons.JPG

I tried the Unistall button. It worked.

DisableGliffyInJira.JPG

Thanks,  
Bill  
[](https://community.atlassian.com/t5/Confluence-questions/disable-gliffy-in-OnDemand/qaq-p/149116?attachment-id=10161){#link_118660e2c493df}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24878/1/JiraManageAddons.JPG){#display_118660e2c493df_0}  
[](https://community.atlassian.com/t5/Confluence-questions/disable-gliffy-in-OnDemand/qaq-p/149116?attachment-id=10162){#link_118660e2c493df_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24878/2/DisableGliffyInJira.JPG){#display_118660e2c493df_2}


author: Gliffy
body: Hi Bill,

You cannot uninstall Gliffy from Cloud since that is pre-loaded into Cloud instances. You can disable it under Add-ons-\>Manage Add-ons-\>Gliffy Diagrams for Confluence Cloud-\>Disable.

Disabling this add-on **does not** cancel your subscription or stop your billing cycle. You need to contact Atlassian to do that.

Thanks,

Katy

[support@gliffy.com](mailto:support@gliffy.com)


Tags: cloud

confluence-cloud

gliffy

gliffy-cloud
Does deleting a space template affect the pages created with that template?
Asked by Michelle Vincent:

A space administrator deleted an old template. One of his users said her page she was working on is gone. Does deleting the template delete or mess up the pages created with it?


Answers:
author: Nic Brough -Adaptavist-
body: No, a template is just for creating a page. Once the page is created, the template has nothing to do with it any more.

comments: author: Michelle Vincent
body: Thank you!


Tags: confluence-administration
Confluence as online help/documentation in application
Asked by GB:

I have an application where I would like to use a confluence space as online help/documentation. How can I link to my confluence space without making the space public? Only users of the application should be able to view the confluence space (with no login to confluence). What is the best practice?


Answers:
author: Rodney Hughes
body: You have to decide one way or the other:

The documentation exists in a public Space (no login)

or

The documentation exists in a login Space with specific User access


Tags: cloud

confluence-cloud
where do I go to find the status on a Confluence feature
Asked by Greg Della-Croce:

A couple of three Atlassian conferences ago we were told that Confluence was going to get concurrent editing on pages. I am getting more and more questions from my users about "when". So where do I go to find out if and when this feature is going to show up?


Answers:
author: James Dellow
body: It is currently in ++beta++ in Confluence Cloud:

<https://confluence.atlassian.com/confcloud/collaborative-editing-828790374.html>


author: Nic Brough -Adaptavist-
body: It's in Confluence 6, which will be released when it is ready, as usual. There are release candidates and early access versions around, so expect that to be quite soon.


Tags: confluence-administration
Confluence Attachment validation not working
Asked by Mathiyalagan:

Hi All,

We have set attachment upload size limit as 5 MB. When I try to upload the attachment, page redirect to doattachfile.action and thrown following error,

The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy.

#2) When Drag and Drop the file in attachment, it validating properly. Please advise.

It seems error with HTTP status code 413, browser not handling properly,


Answers:
author: Mathiyalagan
body: Does anyone have idea on this issue.


Tags: confluence-administration
May I put image above the page title in confluence template?
Asked by Lukas K.:

May I put image above the page title in confluence template?

I need create template, where logo will be above the page title. Source editor dont allows to insert \<style\> to head of page.

Have you any advices?  
[](https://community.atlassian.com/t5/Confluence-questions/May-I-put-image-above-the-page-title-in-confluence-template/qaq-p/190457?attachment-id=3918){#link_11901d679306a5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/32056/1/image2016-9-15%208%3A50%3A21.png){#display_11901d679306a5_0}  
[](https://community.atlassian.com/t5/Confluence-questions/May-I-put-image-above-the-page-title-in-confluence-template/qaq-p/190457?attachment-id=3919){#link_11901d679306a5_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/32056/2/image2016-9-14%2017%3A10%3A58.png){#display_11901d679306a5_2}


Answers:
author: Nic Brough -Adaptavist-
body: No, the title of the page is effectively outside the "body" of it, where your content is going.

comments: author: Lukas K.
body: ok, thanks for quick answer :smile:


author: Todd Parrish
body: Found this while searching for the same issue. I know it's way late...but at least you know it can be done:

<https://community.atlassian.com/t5/Confluence-articles/The-Admin-s-tale-Adding-an-image-to-the-page-title/ba-p/580118>


author: Social
body: How Confluence did it? I'm talking about the logo on the left of the title in [all pages](https://answers.atlassian.com/questions/41478954/may-i-put-image-above-the-page-title-in-confluence-template). :smile:

comments: author: Nic Brough -Adaptavist-
body: That's outside the body of the page


author: Social
body: Is this a RSCC (Realy Special Customization for Confluence?

Thanks in advance.


author: Nic Brough -Adaptavist-
body: I have no idea what you're asking now. Please explain.


author: Social
body: Sure. I want to insert an image next to the title of every page of my Wiki, as [Confluence does](https://confluence.atlassian.com/display/CONF42/Confluence+101).

image2016-9-15 8:50:21.png


author: Nic Brough -Adaptavist-
body: That is done by Confluence, it's part of the structure, not the page.

You will need to create a new theme to do that.


Tags: confluence-administration
Bob swift (SQL for Confluence): How to set new nls_date_language as default?
Asked by LEM:

In the initialSQL\<n\> we must set the NLS_DATE_LANGUAGE, so that the ISO-week is not "American", but "German" (we need to start the week on Monday, not Sunday).

So prior to every SQL, we have to set the following to change it:

```
alter session set NLS_DATE_LANGUAGE = 'GERMAN'
```

Is there a way to set that as default?


Answers:
author: Bob Swift (personal)
body: Yes, you can add things like this to a customized profile - see [Data Source Profiles](https://bobswift.atlassian.net/wiki/display/SQL/Data+Source+Profiles?src=sidebar). Here is a related reference that shows you the techniques you can use - [How to implement role based security for SQL queries](https://bobswift.atlassian.net/wiki/display/SQL/How+to+implement+role+based+security+for+SQL+queries?src=sidebar).


author: Reece Bailey
body: Bob swift has its own Q \& A at: <https://bobswift.atlassian.net/wiki/cq/askquestion.action>

I've found them to be very responsive in the past.


Tags: bob-swift

confluence-administration
Email notification settings
Asked by Tal_Cohen:

Hi,

Is there a way for the Administrator to update the default "Email notification setting" for new users?

we don't want new users to be proactive in managing their notifications.

Thanks

Tal


Answers:
author: Bart Meerveld
body: Confluence Administrators can set the default options for the recommended updates notification. Choose the**cog icon** ![](https://confluence.atlassian.com/doc/files/157679812/321984148/1/1361250253653/Cog.png), then choose **General Configuration** under Confluence Administration. Click **Recommended Updates Email** in the left-hand panel

[See this page for more info](https://confluence.atlassian.com/doc/configuring-the-recommended-updates-email-notification-281480712.html)

comments: author: Tal_Cohen
body: Thank you


Tags: confluence-administration
CSS Stylesheet macro and Rollover macro in Confluence
Asked by Hisamitsu Koga:

We have been using Cloud Confluence (1000.276.0) and Server Confluence (5.9.7). CSS Stylesheet macro

and Rollover macro are available in Cloud Confluence, but they aren't available in Server Confluence.

Are those two macro available in Cloud Confluence only as default? If yes, from which version are they

introduced into Cloud Confluence? Or, is there any way to make disable to use them in Server Confluence?


Answers:
author: Milo Test
body: It's part of the free [Content Formatting for Confluence](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros/server/overview) macros from Adaptavist. And yes, they're installed by default in Confluence Cloud.
(1) Is there any documentation (or even just a schema) for the exported XML? (2) Is it possible to do a batch export of the "storage format" instead?
Asked by Tony Santangelo:

*This question is in reference to Atlassian Documentation: [Exporting Confluence Pages and Spaces to XML](https://confluence.atlassian.com/pages/viewpage.action?pageId=658736972)*

(1) Is there any documentation (or even just a schema) for the exported XML? (2) Is it possible to do a batch export of the "storage format" instead?


Answers:
author: Steven F Behnke
body: There is no published schema. Macros storage format is published on each macro page, but standard page formatting is not published.

The XML export is the storage format. You can also get this using the remote REST API. <https://developer.atlassian.com/confdev/confluence-server-rest-api>

comments: author: Tony Santangelo
body: Thanks, Steven! I'll look into what I can do with the API.

In the meantime, do be aware that the XML export does **not** give you a clean copy of the storage format: the XML export contains all the versions of the page, lots of metadata, and a lot of indirection (to fish out the actual content of the latest version of a single page, I needed half a page of XQuery).

Another thing: the XML export puts all the content into CDATA sections (which are, moreover, malformed: they close with \]\] \> instead of \]\]\>).

The exported XML just doesn't seem suitable for further processing with XML tools. And that, if I can't find a workaround, is very likely to be a show-stopper for us.


Tags: documentation
Why is search disabled in service desk knowledgebase?
Asked by Abel Lineberger:

When my customers click through to the Confluence knowledge base in Service Desk, the standard search bar image2016-9-13 16:42:33.png is disabled. It ain't there. Where is it? How is a customer supposed to search once he has entered the knowledge base?  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-search-disabled-in-service-desk-knowledgebase/qaq-p/129720?attachment-id=5069){#link_11901e6a2774e8}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/21513/1/image2016-9-13%2016%3A42%3A33.png){#display_11901e6a2774e8_0}


Answers:
author: Gerry Tan
body: Hi Abel, instead of searching, relevant KB article will be suggested to customer at the request creation form:

image2016-9-14 8:40:59.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-search-disabled-in-service-desk-knowledgebase/qaq-p/129720?attachment-id=10563){#link_11901e6fb081bb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/21514/1/image2016-9-14%208%3A40%3A59.png){#display_11901e6fb081bb_0}

comments: author: Abel Lineberger
body: Yes, which limits us to that lovely 600px wide view. And if the user clicks any links within that view, the result is opened within the Confluence framework, with no search capabilities.


Tags: cloud

confluence-cloud

jira-service-desk
Help! Please! Confluence Filter Macro throwing View error to everyone but myself
Asked by Don Lorenzetti:

I am using the "filter results" to display a table report on our Confluence page that lists any issues we have in Service Desk that we have made Issue Type "General Issue".

Goal is to have endusers go to the Confluence page first to check by the table list (per above) and see if a Global/General Issue exists before entering a duplicate issue in Service desk.

I created a filter in Service Desk which correctly shows the content inside of service desk. Test End Users can reach and view that filter via a link on the confluence page. But I am the only person that can see content populated in the table on our confluence page.

Other End User get this error:

There are problems with the current configuration for this gadget. The errors below may have been caused by the deletion of entities required by the gadget or by changes to your permissions.

* **The selected filter filter-22867 has an error: A value with ID '15606' does not exist for the field 'project'..**

The filter linked to the "filter results" macro on Service desk is open to Everyone, The Permissions on the Confluence page are allowing view, edit and all other admin options even to Anonymous.

I can see it but all others even Agents of the Service desk get the error type above.....

Any help greatly appreciated or suggestions on how to build a General Issues Table on Confluence pulling data from Service Desk. Only way working right now is to have endusers click a link on Confluence which goes to the actual fiter report in Service Desk.

Thanks!

Don


Answers:
author: Don Lorenzetti
body: Thanks if that were true then why can they alternatively click the URL link to the filter that creates the table on confluence and be able to see the full info?

That filter exists in the project the info is out of.....


author: Nic Brough -Adaptavist-
body: If it works for you and not for others, it's almost certainly permissions.

As your filter is returning "doesn't exist" for a project ID, I would say that other users don't have the rights to browse the project you have selected.

comments: author: Bill Bailey
body: Are the other users logged into Confluence, or just viewing the page as anonymous?


author: Don Lorenzetti
body: Both logged in and anonymous can not see the table report on Confluence. They can click a URL link to the filter behind the table and see all of the information/table fully. Thats why I am baffled as I dont think its a permissions issue. By the way in Confluence I have opened all access fully to everyone including anonymous visitors.
Customizing Dashboard
Asked by Marco Mullner:

*This question is in reference to Atlassian Documentation: [Customising your Personal Dashboard](https://confluence.atlassian.com/pages/viewpage.action?pageId=658737056)*

Is there a way to show all spaces on dashboard without having each member to bookmark/favourite it in order to see it on dashboard ???


Answers:
author: Marco Mullner
body: Hello ?


Tags: documentation
Creating number lists
Asked by Sandy Johnson:

When I create numbered lists, sometimes there is a lot of content between one number and the next. For example if there were several paragraphs of text in numbered list #3, the next number would revert back to 1 because it would not recognize that it was part of an existing list. How can I correct this?

Thanks in advance for any help.


Answers:
author: Milo Test
body: I have found numbered list to be quite dodgy. Often I have to create a list of just major (numbered items), then I go back and paste in the added material using soft returns.

comments: author: Nicholas Wade
body: Does not always seem to work :(


author: Bill Bailey
body: You have two possible solutions:

* Use a soft return for the additional content between numbers (shift+return). Hard at the end to start the next list item.
* Or install the source editor plugin and edit the list tags there (basically wrap all the content for one list item in \<li\>\</li\> tags and delete the \</il\>\<ol\> tags between the two items.

If you do a lot of doc work in Confluence, it really pays to install the source editor. It allows you to fix low-level formatting issues or be able to use RegEx searches, for example, to remove empty \<p\> tags or remove clutter from pasted text.

comments: author: Bruce McDowell
body: Worked perfectly for me as well - many thanks.

Quick follow-up: Where do I find the source editor plugin?


author: Sandy Johnson
body: Bill and Milo:

Thanks for the suggestions. The soft returns works like a charm although it does require extra work. I wish I'd know about this 5 years ago when I started using Confluence. :smile:

Thanks, Sandy
Upgrade confluence licence from 250 to 500 users.
Asked by Vasiliy Zverev:

We have 250 users licence and want to upgrade to 500 users. It costs 8000$.

We already paid 4000$ for year support, but we use it only for 3 mohths.

Is it possible to use 3000$ (4000\*9/12) of unused payment for licence upgrade,

namely pay 8000 - 3000 = 5000$.

Is there any rules from Atlassian?


Answers:
author: Hemant
body: Hi,

Link <https://www.atlassian.com/licensing/confluence> might help you.

Thanks,

Hemant


Tags: licence
I do not see in the user management area where I can reset a failed login count. Where has this gone?
Asked by Brett Creech:

*This question is in reference to Atlassian Documentation: [Edit User Details](https://confluence.atlassian.com/pages/viewpage.action?pageId=792499443)*

We are on Confluence 5.9.8. A user has an excessive number of failed logins and the link to reset that number was previously available in the user's account details - it is now gone. The documentation does not state clearly where I can reset the login numbers. Where is this now?

Thanks


Answers:
author: Kian Stack Mumo Systems
body: When you click on a users profile, it should show up right underneath the "Current Failed Login Count".  

Screen Shot 2016-09-13 at 1.00.22 PM.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-do-not-see-in-the-user-management-area-where-I-can-reset-a/qaq-p/266910?attachment-id=5138){#link_11901efa76b8bd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45091/1/Screen%20Shot%202016-09-13%20at%201.00.22%20PM.png){#display_11901efa76b8bd_0}


Tags: edit

user