youngmon/atlassian-qna huggingface dataset:
How does timeline dependency management work in the updated Jira Work Management?
Asked by Jim:

I received an email update from Atlassian on Jul, 15, 2021 which details new functionality around drag \& drop dependency management in the timeline view of Jira Work Management.

I haven't been able to figure out how to get this working. Is anyone actually able to do this? Or is it potentially not live yet?


Answers:
author: Jane Yeoh
body: Hey [@Jim](/t5/user/viewprofilepage/user-id/4282293)

Thanks for reaching out. I'm Jane, one of the product managers on the Jira Work Management team. We are currently in the process of rolling this functionality out, and you should be able to see this enabled for your business projects by end of the week.

If you don't see this by then, please feel free to reach out again and we'll have a look for you.

Hope that helps!

Jane

comments: author: Mahima Srivastav
body: I was wondering if there is some issue with my timeline not showing the nested view for epics. My tasks and their subtasks have a nested view but the Epics don't. Will epics also show the nested view of their tasks and subtasks?


author: Jim
body: Thanks for the update, Jane. Looking forward to trying it out.


author: Chase Wilson
body: [@Mahima Srivastav](/t5/user/viewprofilepage/user-id/4224031) we're in the process of adding support for Epic --\> Issue nesting on the timeline. However, it will not show three levels of nesting for the time being (Epic --\> Issue --\> Subtask).

We are, however, adding three levels of nesting to the List view. Cheers!


author: Mahima Srivastav
body: Thanks. Can I know when would that feature roll out? I have a few projects to be generated but that view would be a saviour in choosing between JIRA software project and JIRA Work Management?


author: Paul Wallace
body: Hi [@Chase Wilson](/t5/user/viewprofilepage/user-id/3562599)

Has this (Epic issue nesting) been rolled out yet? It appears not. Please advise ETA. Thanks


Tags: cloud
How to unlock EPICK LINK in Custom fields?
Asked by e_shakalov:

EPICK LINK LOCKED This configuration item is locked by Jira or one of its plugins. I'm not allowed to alter its configuration. How can i unlock this fields?


Answers:
author: John Funk
body: Hi [@e_shakalov](/t5/user/viewprofilepage/user-id/4476702) - Welcome to the Atlassian Community!

You definitely should not unlock or try to alter that field in any way! That field is what ties Epics to their children.


author: Airbus Driver
body: You cannot unlock custom fields if you are using Jira Cloud. Refer to [What are locked custom fields](https://support.atlassian.com/jira-cloud-administration/docs/what-are-locked-custom-fields/ "What are locked custom fields")

If you are using Jira **Software** Server, you can attempt to unlock it ++**at your own risk**++ - [Unlock a locked jira software custom field](https://confluence.atlassian.com/jirakb/unlock-a-locked-jira-software-custom-field-779158866.html "Unlock a locked jira software custom field")

comments: author: e_shakalov
body: I am using Jira Cloud.
Can I choose a different board color for every business project?
Asked by Simon Huprich:

At the moment we us Software Projects and Business Projects (both free version)  
I wanted to customize the board color for every business project, but if I change the color at one board, all the other boards automatically use the same color as well.  

Can I choose a different board color for every business project?  

Thank you!


Answers:
author: Chase Wilson
body: Hi [@Simon Huprich](/t5/user/viewprofilepage/user-id/4425043) , glad you're using Jira Work Management! The board colors should be designated at the project level, not the instance level, so I'll make sure my team checks into it and deploys a fix.

comments: author: Simon Huprich
body: Thank you!  
This would be great!


Tags: cloud
How do I delete an Issue?
Asked by Peter Beck:

I cant delete issues in a Project Management Template in Works Management. The option to do so does not exist in the issue menu.

I looked at this community question:

<https://community.atlassian.com/t5/Jira-Work-Management-Questions/How-do-I-delete-a-task-and-a-subtask-from-the-board/qaq-p/1725934>

But it does not help as I can edit the delete permissions (for testing) but they do not save.

Interestingly I am the Org Admin .... but still I cant delete an issue.  

Any thoughts anyone?


Answers:
author: Ivan Lima
body: Hey [@Peter Beck](/t5/user/viewprofilepage/user-id/3666753), you may have the ability to administer the project, but it doesn't mean you can delete issues. You need the Delete issue permission in the project. Have you checked the [permission helper](https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/)?

comments: author: Peter Beck
body: So ... The Permission Helper is a good tool I never knew about. Thanks for that.  

It clearly said I was not in a Project role that allowed delete. So I added my self to the Project Role and it worked.  

It seems weird when I use the Permissions tool that it says I have Project Administartion rights, but when I checked I was not in the Project Role specifically. Despite the fact that I created the project.  

I cant understand why as the project creator I need to add myself as the project owner manually to get delete.  

I suppose its just one of those things I need to do.


author: Aditi
body: I am trying to delete one of the issues I created. I have an Organisation Admin access. How do I delete the issue?


author: Fabian Lim
body: Hi [@Peter Beck](/t5/user/viewprofilepage/user-id/3666753):

Most likely you don't have permissions in the project to delete. Even if you are a super admin, you may not have it. Go to the project's permission schema and ensure that the role or group you are on is the item "Delete Issues".

Link:<https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html>

comments: author: Peter Beck
body: Thanks. Its sort of correct of course. But its weird I have to manually add myself to my own project when the permissions helpers above says I have that role automatically.


author: Sadia
body: how to delet issue in Jira Work managemnet for

comments: author: Chris Mann
body: I finally figured this out after about one hour of poking around. Eventually, I had to reload the browser to get the changes to take. This is FAR TO CONFUSING for something that should be a basic function. Congrats for figuring out how to make this so difficult! :-)


author: Shane Kelly
body: I found the button to change permissions and was able to add single permissions on a user basis.

As with probably all browser based services, you need to reload for changes to take effect ;)
Question about JIRA Portfolio Trial
Asked by Scott Borman-Allen:

I'm working with a client with JIRA (server-based installation) who is using the trial version of Portfolio. Client's purchasing process is lengthy, and may not complete before the trial expiration. My question is this: when the trial version expires, will the custom fields associated with Portfolio (such as Parent Link) still be available and functional? Will any data be lost?


Answers:
author: Leo Diaz DEISER
body: Hi [@Scott Borman-Allen](/t5/user/viewprofilepage/user-id/1193938)

When the licenses expiring you don't lost any data, the app cannot be used, but, when a correct license is added you can use it again with last data.

Cheers


Tags: advanced-roadmaps

licence

trial
How do you keep subtasks visible on the timeline
Asked by Bob Magee:

I see epics and issues but no subtasks on the timeline view


Answers:
author: Chase Wilson
body: Good news for everyone, nested subtasks on the timeline should now be visible for all users. To see them you will need to "expand" the task that has associated subtasks. If you're not seeing this feature, please submit this as a bug via the "Give feedback" option and we'll look into it.

![Screen Shot 2021-07-12 at 2.47.27 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/151090iBAB0C6CAA26530B7/image-size/large?v=v2&px=999 "Screen Shot 2021-07-12 at 2.47.27 PM.png")

comments: author: Mahima Srivastav
body: Is there a way the Epics, their tasks and subtasks get nested together?


author: Tobias de Taillez
body: can anyone confirm, this feature is still available in 2023? We can't make subtasks appear in the timeline feature.


author: Julian Hermann
body: Also really interested in this feature as it makes the timeline a more usefull tool for status-overview on ALL topics of the Epic


author: Tobias de Taillez
body: We switched meanwhile to the premium plan and the "advanced roadmaps" feature that actually includes subtasks into the timeline.

But these advanced roadmaps have several other severe drawbacks; wouldn't recommend it to anyone. Also it feels like a cheap cash grab to charge double the price per month and person just to see subtasks in a timeline.

2/10 not satisfied yet.

please make subtasks visible in normal timelines


author: Julian Hermann
body: Is "advanced roadmaps" a feature that needs to be activated?

Agree, MS Project is way more potent when it comes to visualizing ALL topics. Still Jira is kinda more visually pleasing...


author: Tobias de Taillez
body: advanced roadmaps is actually "plans"

included in premium

<https://confluence.atlassian.com/jiraportfolioserver/what-is-a-plan-952623577.html>


author: Cyprien Autexier
body: Displaying subtask is supported in Jira Work Management (which this post refers to).

However it is not supported in Jira Software Project Timeline (formerly roadmap). You can follow and upvote the [feature request](https://jira.atlassian.com/browse/JSWCLOUD-18677) for subtask drilldown.

<br />

Regards


author: SARAH CHEN
body: Hi, we need the sub-tasks to show in "Timeline", is this feature still available and how to do it please? Thank you very much.


author: John Funk
body: Hi Bob - Welcome to the Atlassian Community!

This is not available right now for JWM projects. But I hear that it should be coming in the next couple of weeks.


author: Vickey Palzor Lepcha
body: Advanced Roadmap on DATACENTRE Version of JIRA Software seems to be better than on JIRA Cloud.


author: Suvradip Paul
body: Hi [@Bob Magee](/t5/user/viewprofilepage/user-id/4472219) ,

Welcome to the community.

This is not possible now.

Cheers

Suvradip


Tags: atl-gruland

cloud
How is the "Team" field calculated?
Asked by Ingjard Sandhei:

I have three teams, each with their own board ( two scrum, one kanban).

The boards are added as issue sources, and associated with each team.

When I "calculate", some of the issues are assigned members and teams, but some are not.

How does this calculation work?

Is there any way to ensure a consistent 1-to-1 relationship between issues source and team?


Answers:
author: Chris Moreira
body: Hi there, yeap, there is a way, see below how to do that   
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/23087i8DB4B23D9496007F/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/23088i9DCACB87B52FD4EC/image-size/large?v=v2&px=999 "image.png")


Tags: advanced-roadmaps
Empty scope while creating a plan in Portfolio
Asked by Michael Kogan:

* I have 2 epics with one enhancement issue in each.
* Enhancements are estimated (days)
* All 4 has the same label
* Scrum board shows all 4
* The two enhancements are included in one sprint each.
* I have 2 Versions with start and end dates each
* Each enhancement has its Fix in Version field set to a respective Version.

While trying to create a plan, Scope table in stage 5 (Confirm what's in scope) is empty.

Ideas?


Answers:
author: Michael Kogan
body: Looks like only issues in certain states are being picked up. Hmm....

comments: author: Alexey Omelchenko
body: Michael, looks like I have same issue. Did you manage to resolve your one?


Tags: advanced-roadmaps
Is it possible to add more issues types in Portfolio in the top right drop-down menu?
Asked by Ievgen Kovalov:

Hello!

Is it possible to add more issues types in Portfolio in the top right drop-down menu?

We are using types of issues "Feature" for high management and want to manage it in Portfolio. But there available "Initiative, Epic and Story" only.

Do we have any possibility to add there type "Feature"?

![Featyre in Portfolio.png](/t5/image/serverpage/image-id/21827i25171F39ADC0E953/image-size/large?v=v2&px=999 "Featyre in Portfolio.png")Thanks!

Ievgen


Answers:
author: Leo Diaz DEISER
body: HI [@Ievgen Kovalov](/t5/user/viewprofilepage/user-id/1366880)

You can set up a hierarchy and include higher levels that you will see later in the drop-down list.  

<https://confluence.atlassian.com/jiraportfolioserver/configuring-initiatives-and-other-hierarchy-levels-802170489.html>

Cheers!

comments: author: Ievgen Kovalov
body: Hi, Leo  

Than you for your answer!

Regards,

Ievgen


Tags: advanced-roadmaps
Sys Admin Cannot see Portfolio Plan
Asked by AndrewP:

User has provided me a screen shot of the plan - I cannot see it at all but it is in the DB. When the user sends me the URL I get:

We couldn't find the Portfolio for Jira plan you're looking for.Please double check the URL.


Answers:
author: Andy Heinzer
body: Plans can be restricted when they are created, or after the fact. I would recommend having this user go back to the plan in question, then click the ellipsis \[...\] for this plan and configure.

![accessjpo2.png](https://community.atlassian.com/t5/image/serverpage/image-id/22015i0894F67B3CC371CD/image-dimensions/388x317?v=v2 "accessjpo2.png")

Under the Access Control Section, they can see which users have access to both view and edit the plan:

![accessjpo1.png](https://community.atlassian.com/t5/image/serverpage/image-id/22014iCAA3E2976D9E93E3/image-dimensions/477x471?v=v2 "accessjpo1.png")

But also, just because you're a Jira admin, doesn't necessarily grant you access to everything in Jira. The user that created the plan ultimately has to grant you access to the plan for you to see it. Just because you have the URL that user is using is not necessarily enough in this case.


Tags: advanced-roadmaps
Can not assign a Theme to Closed Issues
Asked by Joel Feldman:

If I try to commit a change to set a Theme to a Closed Issue I get "Unable to commit You do not have permission to edit issues in this project"

Is this a known issue? Is this considered a bug?


Answers:
author: Nic Brough -Adaptavist-
body: It's by design. Someone has put the "do not edit" flag on closed issues, so you can't edit them.

comments: author: Joel Feldman
body: OK, so the "do not edit" flag on closed issues is a system configuration?


author: Nic Brough -Adaptavist-
body: It's a workflow property on the status. You can edit the workflow and remove it if you need.


author: Joel Feldman
body: Thank you Nic.


Tags: advanced-roadmaps
Do Portfolio "Themes" appear when viewing the issue in JIRA?
Asked by Joel Feldman:

I am using Portfolio to set Themes. Do these Themes propagate down to anything visible when viewing the issue in JIRA?


Answers:
author: Walter Buggenhout
body: Unfortunately not, as far as I know. The only Portfolio for Jira custom fields that are available in Jira are the **Team** and **Parent Link** fields.

comments: author: Joel Feldman
body: The interesting thing is that if I try to set a Theme to a Closed issue, I get "unable to commit. You do not have permission to edit issues in this project." So it acts like it IS trying to set SOMETHING in JIRA (versus just Porfolio)


Tags: advanced-roadmaps
Team name change - create a new one or edit existing name?
Asked by Hannah Minchew:

I am working with a few teams who would like to rebrand and adopt a new name. While the work they have done and current items will need to follow them, I'm trying to assess the downsides of just renaming the team in JIRA, as opposed to actually creating a new team, complete with boards, etc., which is currently the way things are being done in our org. Does anyone have any experience with this, and why it's may be better to start from scratch?


Answers:
author: ChalkyNZ
body: I renamed, ok in Roadmap, but within Jira issue still shows old name.


Tags: advanced-roadmaps
Unable to enter license for Portfolio
Asked by schobes:

I purchased a license for Portfolio for Jira before installing, but I can't figure out how to apply my license now that it is installed. When I click on Free Trial nothing happens.![Screenshot from 2018-05-04 16-34-43.png](/t5/image/serverpage/image-id/21371iDF9EAEABADEB30E5/image-size/large?v=v2&px=999 "Screenshot from 2018-05-04 16-34-43.png")


Answers:
author: Andy Heinzer
body: You can only apply licenses to plugins that are installed and loaded in Jira. I can see that you appear to have installed this plugin, but you should see more content when you expand that page in the plugin manager. This leads me to believe that the portfolio plugin did not load up entirely on your system and in turn you cannot license it yet.

I would try to restart Jira first to see if this helps, and then see if you return to this page to license Portfolio. If you still get the same result, please let me know what version of Jira this is and what version of Portfolio you have installed here?


Tags: advanced-roadmaps
View Resolved issue in Portfolio
Asked by Dania Zaccara:

Hi all,

I notice that in my plan issue with a resolution set in jira are not show in portfolio plan.

I also added filter on all issue status.

Anyone know if there are some particular configuration?


Answers:
author: Earl McCutcheon
body: Hi Dania,

The Schedule designed to be forward-looking by default and show work that is still needed to be done. When an issue has a resolution set, it won't be visible in the Schedule anymore.

But you can adjust the timeframe and status visibility to see completed issues. Additional details on this behavior can be seen in the Following Article just above the section "Time based progress tracking" in the Info Box for the conditions to be included:

* [Tracking progress and status](https://confluence.atlassian.com/jiraportfolioserver/tracking-progress-and-status-814212695.html)

> * The status filter is set to open and completed.
> * Completed since filter is set to the desired timeframe.

To set these items and see your completed issues:

1. Go to **Scope** \>**More** \> choose **Status**.
2. In the filter dropdown choose**Open and completed issues**.
3. The *Completion date* filter has a timeframe set. Go to **More** \> choose**Completion date**and define a timeframe.

And I believe that should do the trick for you.

- Earl

comments: author: Brett Evans
body: This was my understanding also but this appears to work on the scope report but not the schedule report. I was not sure if this was a bug or if this was by design.

This is also the same in the scope view, the bar does not appear in the top section but will appear in the lower section.

I suspect this is because once an item has a status category of done the scheduled start and end dates are no longer calculated looking at the scope view.


author: Earl McCutcheon
body: Hi Brett,

That is correct and by Design, Issues that do not have work to be done cannot be scheduled so they do not show up in the timeline or schedule view, and we have the following Feature requests that all tie together on this functionality:

First and the most relevant to your specific concern:

* <https://jira.atlassian.com/browse/JPOSERVER-1267>

The Following have related functionality:

* <https://jira.atlassian.com/browse/JPOSERVER-101>
* <https://jira.atlassian.com/browse/JPOSERVER-386>
* <https://jira.atlassian.com/browse/JPOSERVER-1050>

Make sure to add your vote to the Feature Suggestions that you would like to see implemented to help us track continued interest and prioritize the new features as covered in the [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

-Earl


author: Brett Evans
body: If this is by design then its probably a design oversight to leave the ability to apply a filter to the scheduling report that says to show both open and closed issues and to show closed issues since. Neither of these will impact what is shown in this report and make it appear as broken rather than as by design.


Tags: advanced-roadmaps

issue

resolution
Start date not editable
Asked by David Stratmann:

Hello,

in my Portfolio Plan the start date is set "magically" on the 18/Jan/18.

The problem is, it does not change anymore and I cannot find a release that is relating to it.

It really creates a problem when the sprints were closed, because Portfolio wants to calculate all new sprints from this date, and the sprints are created in the past.

It also overrides my set start start dated for other releases.![03-05-_2018_16-22-54.png](/t5/image/serverpage/image-id/21233i92A278F2C8C2A8CC/image-size/large?v=v2&px=999 "03-05-_2018_16-22-54.png")

Any idea how to solve it?


Answers:
author: samrobertsofficial
body: Hey [@David Stratmann](/t5/user/viewprofilepage/user-id/1143427),

From what I can tell, it looks like those issues are starting on the 18th Jan because they are assigned to a sprint that started on that date. Just to confirm, is "EE Sprint 12" definitely closed in Jira? If it's not, we'll need to look into what else could be going on.

Thanks,

Sam

comments: author: David Stratmann
body: Hey [@samrobertsofficial](/t5/user/viewprofilepage/user-id/1116850),

that image was taken while sprint planing, so all sprints where closed and we where about to start the next one.

Those Sprints in planing then always go to the 18th.

Is there a query that can show all active sprints? Maybe it is an old one?

Cheers

David


author: samrobertsofficial
body: [@David Stratmann](/t5/user/viewprofilepage/user-id/1143427) sorry for this extremely late reply. My fault.

In terms of getting a view of your active sprints - In Jira you'd need to go to each backlog and check the status of sprints. OR alternatively, might be easier to use an advanced issue source using something like: [https://community.atlassian.com/t5/Jira-questions/How-to-create-a-filter-that-will-refer-to-Active-current-Sprint/qaq-p/244189](https://community.atlassian.com/t5/Jira-questions/How-to-create-a-filter-that-will-refer-to-Active-current-Sprint/qaq-p/244189?)

The only thing I can think of is that "EE Sprint 12" was not closed, otherwise we might have a bug on our hands. I know this was quite a while ago so I know it would be hard to check.

Has this issue come up again since you raised this question?


Tags: advanced-roadmaps
Is there a way to turn of Portfolio auto scheduling feature in a plan?
Asked by Bri B:

I don't want to use the auto-schedule feature in a Portfolio plan for items in my project backlog. I simply want to see what available capacity exists in each sprint for what I have planned in each sprint.


Answers:
author: Jovanna Pugh
body: Not an answer, I just wanted to comment and say that we are having the same issue.


Tags: advanced-roadmaps