youngmon/atlassian-qna huggingface dataset:
Is there a template that can be used for ECN (Engineering Change Notice) process?
Asked by Peter Grainger:

Hi All, I'm wanting to know if there is an existing template that can be used for ECN (Engineering Change Notice) for handling change management. At present the system has been set up in microsoft sharepoint.

It really needs to be a blend of a work management project and a service management project. So the layout of kanban board with the features and functions of a service management project. Is this possible or is there something else that can make this work?

Any help or suggestions would be much appreciated!  

![ECN 1.JPG](/t5/image/serverpage/image-id/206041i1EE39E69D7B5242E/image-size/large?v=v2&px=999 "ECN 1.JPG")![ECN 2.JPG](/t5/image/serverpage/image-id/206042iDC1C9D483405DB34/image-size/large?v=v2&px=999 "ECN 2.JPG")


Answers:
author: Danno
body: [@Peter Grainger](/t5/user/viewprofilepage/user-id/4391181)I do not know of a template or if there is an add-on for something like this but it would be very easy to create a project for this and tie it to your SharePoint repository.

I'm doing this very thing in our instance where another project team or Quality process can generate an ECR in our project. Once that request is made it needs to be triaged/approved and assigned to a team to execute.

comments: author: Peter Grainger
body: Hi Danno, Thanks for replying, essentially this needs to be everything in sharepoint set up to work the same way in Jira. Would you have any thing you good show me regarding the setup or common do's and don't when creating this? Any help would be appreciated, thanks again. Peter


author: Danno
body: [@Peter Grainger](/t5/user/viewprofilepage/user-id/4391181)I will have to look for the article again but I saw that there was a way to directly link SharePoint content with Confluence which might work for you. I'll comment again when I find it.


author: Danno
body: [@Peter Grainger](/t5/user/viewprofilepage/user-id/4391181)as per usual it appears that are a few add-in apps to do this. One of them is free. It might be worth a look at them.

[SharePoint connectors](https://wvproduction.atlassian.net/wiki/marketplace/discover/search?query=SharePoint)


author: Peter Grainger
body: Thanks Danno, I appreciate your help and time :-)


Tags: jira-service-desk-cloud

jira-service-management-cloud

jira-software-cloud

template
Macro ampliar
Asked by Ester Cerver?:

Hola,

me gustar?a usar la macro de ampliar embebida dentro de la misma, es posible?

En server lo usaba con la opci?n de expandir y se se embeb?a.

Gracias


Answers:
author: Ester Cerver?
body: Hola Srinatha, gracias por la informaci?n pero no me refiero a incrustar videos.

Necesito hacer como un arbol de p?ginas dentro de una p?gina,![confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/206169i500DC662CFDF6CFA/image-size/large?v=v2&px=999 "confluence.png")


author: Srinatha T
body: [@Ester Cerver?](/t5/user/viewprofilepage/user-id/4800305) ,

Below is the macro download link

* [Zoom-recordings-for-confluence](https://marketplace.atlassian.com/apps/1223133/zoom-recordings-for-confluence?tab=overview&hosting=cloud)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Ester Cerver?](/t5/user/viewprofilepage/user-id/4800305) ,

Welcome to Atlassian community.

Yes, you should be able to embed zoom videos using the zoom recording+ macro. It is available for cloud version. Try that.

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Access to project space in confluence
Asked by Sharath T K (Consultant):

Dear all ,

I'm the site admin

I'm trying to access one of the project space but its denying access and guiding me to request access from previous admin , then i added myself to the particular project user group and also added my self by going to project space permission but still not able to access the project space

Kindly suggest

Thanks


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Check the [Recover Space Permissions](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/#Recover-space-permissions) section of this article. It's pretty easy to give yourself access if you are a Confluence admin.


Tags: cloud

confluence-cloud
Usage of confluence space
Asked by Aswathi D:

Hi ,

I would like to understand the confluence usage .Like how many people who has given access has acces it ?

How many edits were made ?

How can I get this information?


Answers:
author: Dave Mathijs
body: Hi [@Aswathi D](/t5/user/viewprofilepage/user-id/4742823) ,

The Data Center version offers [Analytics](https://confluence.atlassian.com/doc/analytics-1044780333.html)

For Server, a third-party app like [Viewtracker - Analytics for Confluence](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=server&tab=overview) might offer a solution to your requirements.

comments: author: Aswathi D
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) ,

Thanks..

So from my understanding from the Analytics options is like ..we will get a graph idea ..right ?

But is there a way we can find by usernames?

Like these users has accessed recently..like that ..


Tags: confluence-server

server
Page load very slow with PDFs
Asked by a.jaitly:

Hi,

While uploading PDFs( of under 1 mb) on a confluence page, load time becomes too high. We observed this with a page having 2 PDFs uploaded as macros. Not sure what's the issue is as there's no issue with the internet connection or speed. Also, is this due to free plan as we are currently in the pilot mode before we adopt the paid version for entire team?


Answers:
author: Dave Mathijs
body: Hi [@a.jaitly](/t5/user/viewprofilepage/user-id/4986704) welcome to the Atlassian Community!

What do you mean exactly by "uploaded as macros"?

You've added them as attachment (with a preview)?

comments: author: a.jaitly
body: Yes, attachment with a preview.


Tags: cloud

confluence-cloud
How to remove edit feature for all users for a particular page in Confluence using scripting
Asked by SWAPNIL SRIVASTAV:

Hello All,

We want to apply edit restrictions on a confluence page for all users.

Kindly guide us how to do so via scripting. Because this page is deleted and created every day with fresh data via script.

Is there any method using javascript? for e.g I found this article to hide labels for a particular space:

<https://confluence.atlassian.com/confkb/how-to-hide-labels-in-confluence-page-using-javascript-in-specific-spaces-836603034.html>  

Any help would be appreciated.


Answers:
author: Jessie Wang_ScriptRunner_The Adaptavist Group
body: Hi [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841) on ScriptRunner for Confluence there is a built-in script that allows you to bulk set edit restrictions on parent and child pages <https://docs.adaptavist.com/sr4c/latest/features/built-in-scripts/confluence-administration-built-in-scripts/add-remove-restrictions-to-parent-and-child-pages>

However you mention that the page is deleted and recreated everyday. We have a 'Listener' available which automatically applies parent permissions to child pages that are created in a Space. Perhaps that might help.

![Screenshot 2022-10-19 at 12.48.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/221501i59DFE0E07CACD995/image-size/large?v=v2&px=999 "Screenshot 2022-10-19 at 12.48.52.png")


author: Brant Schroeder
body: [@SWAPNIL SRIVASTAV](/t5/user/viewprofilepage/user-id/1670841) I would suggest using ScriptRunner for Confluence <https://scriptrunner.adaptavist.com/latest/confluence/builtin-scripts.html>


Tags: data-center
Why do users get notifications for changes on pages where they don't have access?
Asked by Timo:

We have a public space, where everyone can read our documentation. We now have some pages which are not published yet, so they have some restrictions.

The problem is that people who are watching the whole space get notifications about these pages which are not published so they don't see this changes (which is correct).

How can they (or I) prevent this?

Is there a way to turn off Notifications for certain pages without permissions?  

According to our customers they get notifications for "(Preview) Release 8..." but they see only the right view.

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205953i4461436CF9035BC6/image-dimensions/249x198?v=v2 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205954i364BBC3AB082479E/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Dave Mathijs
body: Hi [@Timo](/t5/user/viewprofilepage/user-id/4685699) , it's like you already said, if they watch the Space, they'll receive notifications for every page, also those they don't have access to due to page restrictions.

To my knowledge, there's no way to prevent this.

comments: author: Marcel Kleinl?tke
body: This is not good! I mean what for should I definde read restrictions if anyone can get notifications to those pages.


Tags: cloud

confluence-cloud

notification

permission

watch
Unable to start confluence and getting address "null" is not a valid network address
Asked by Prashant Sultania:

Hello All,  

I am facing an issue while starting up the confluence and getting the below error:  
The address "NULL" is not a valid network address. (screenshot attached)  

![Confluence.PNG](/t5/image/serverpage/image-id/205949iD7F1AE0FED302F0D/image-size/large?v=v2&px=999 "Confluence.PNG")

Thanks in advance  
Prashant Sultania


Answers:
author: Nic Brough -Adaptavist-
body: This suggests that there is an error in the node's configuration files - it can't read a network setting.

Check the \<Confluence Home Directory\>/confluence.cfg.xml is valid and has the right network settings for the cluster defined.


Tags: confluence-data-center
How to access this URL or page shown in image?
Asked by Deena Nath:

Go to this link: [What is HIVE Insights? - Hive Knowledge Base - Confluence (atlassian.net)](https://hivestreaming.atlassian.net/wiki/spaces/HKB/pages/696977716/What+is+HIVE+Insights) and click as shown in the image. I have to know who has access to this page or what one can do get access.![Check.png](https://community.atlassian.com/t5/image/serverpage/image-id/205942i75AFC89A9D6F1AD8/image-size/large?v=v2&px=999 "Check.png")


Answers:
author: Dave Mathijs
body: Hi [@Deena Nath](/t5/user/viewprofilepage/user-id/4986555) welcome to the Atlassian Community!

Are you or is your company the owner of the site <https://hivestreaming.atlassian.net>?

In this case, you're accessing a Confluence Knowledge Base from the Customer Portal of a service project, so you don't have access to the "backend".

You would need a Confluence license and access to that Space to see more details.

comments: author: Deena Nath
body: The owner is not my company or myself.

As a third party , I can't access right ?


author: Dave Mathijs
body: Correct, as long as you're not given a Confluence license, you won't have access to Confluence itself, you can only view the pages via the customer portal.


Tags: cloud

confluence-cloud
Return special column headings from an table in another one
Asked by Giuseppe F:

Hello,

i have a case i want to solve with confluence in our company. Unfortunately i can't use the table spreadsheet macro. But perhaps there is a solution that works with the "normal" confluence table, too.

The table we use looks like this:

![2022-07-14 07_19_37-Window.jpg](/t5/image/serverpage/image-id/205931iF7286C88C05072CD/image-size/large?v=v2&px=999 "2022-07-14 07_19_37-Window.jpg")

The use case is:

I want a second table, where confluence "looks up", what the last date (or the last filled column in the fields Date 1, Date 2, Date 3 and so on) is and then return the result with the ++column heading++ (and not with the date in the field). The column headings have spaces in their name, if that is important.

So with the example above it would look something like that:

![2022-07-14 07_19_53-Window.jpg](/t5/image/serverpage/image-id/205932iB93C12B3283FB42E/image-size/large?v=v2&px=999 "2022-07-14 07_19_53-Window.jpg")

I think i can solve this problem with the table transformer macro. Unfortunately i have no idea how the SQL query would look like. In the best case, i could also insert the other text-colums like "Text1" and "Text2" and so on, but that would only be a bonus.

Can somebody help me with that problem?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Giuseppe F](/t5/user/viewprofilepage/user-id/4986463) ,

The [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro works with tables as with a mini SQL database, so to achieve your case we should manually check the dates' columns and assign what information we want to return for every condition.

![Thu 5-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/205956i2A6067F995788830/image-size/large?v=v2&px=999 "Thu 5-1.png")

SELECT T1.'Number', T1.'Text',  
CASE WHEN T1.'Date 1' IS NULL THEN "No Dates"  
WHEN T1.'Date 3' IS NOT NULL THEN "Date 3"  
WHEN T1.'Date 2' IS NOT NULL THEN "Date 2"  
WHEN T1.'Date 1' IS NOT NULL THEN "Date 1"  
END  
AS 'Last Date'  
FROM T\*

Here we check the 'Date 1' column first - if it is empty, we assume that all other date fields are also empty because we start to fill the row from the 'Date 1' to the 'Date 3' column.

Then we check other dates subsequently: here it is important to start with the last column (that is 'Date 3' for my example) and move back to the first column.

The result will be as following:

![Thu 5-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/205958i6C11C8CA9901628E/image-size/large?v=v2&px=999 "Thu 5-2.png") Hope this workaround helps.

comments: author: Giuseppe F
body: That works perfect. Thanks for the very fast help :)


Tags: confluence-server

server
Conflunce could not show pictures sometimes.
Asked by qianying.dai:

Error message is as following,

<br />

![](https://wiki.exwzd.com/plugins/servlet/confluence/placeholder/error?i18nKey=editor.placeholder.broken.image&locale=ja_JP&version=2 "com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {http://atlassian.com/resource/identifier}value")


Answers:
author: Srinatha T
body: [@qianying.dai](/t5/user/viewprofilepage/user-id/4926269) ,

I think below is the bug which was raised for server version and fixed in the recent versions.

* [CONFSERVER-65792 - Pasting a dataUrl base64 encoded image in the editor fails and results in the server exception](https://jira.atlassian.com/browse/CONFSERVER-65792)

Thanks,

Srinath T


author: Fabio Racobaldo _Herzum_
body: Hi [@qianying.dai](/t5/user/viewprofilepage/user-id/4926269) ,

welcome to the Atlassian community!

Please take a look to the following troubleshooting article <https://confluence.atlassian.com/confkb/unknown-attachment-error-in-confluence-server-and-data-center-7-12-and-earlier-1063179837.html>

Hope this helps,

Fabio


author: Srinatha T
body: Hi [@qianying.dai](/t5/user/viewprofilepage/user-id/4926269) ,

Welcome to Atlassian community.

We have had some bugs around this , Check the work around and hope that helps. You can also refer the below URL

* [When-pasting-an-image-into-the-editor-the-image-is-not-attached-correctly](https://confluence.atlassian.com/confkb/when-pasting-an-image-into-the-editor-the-image-is-not-attached-correctly-757729008.html)

Hope the above info helps. Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Can not start Migration Assistant
Asked by Paul Brannigan:

Environment:

Confluence Data Center 6.0.2

Looking to migrate to cloud

Installed Migration assistant Version: 3.0.6

Click on "Migration Assistant" link

Result:

Oops - an error occured....

.... Stack Trace ....

Key text:

Caused by: java.sql.SQLException: The database name component of the object qualifier must be the name of the current database.

This is very similar to reported issue found at:

<https://community.atlassian.com/t5/Confluence-questions/Cloud-Migration-Assistant-for-Confluence-link-Stack-trace-error/qaq-p/1179130>

and also

<https://confluence.atlassian.com/bitbucketserverkb/bitbucket-server-fails-to-connect-to-sql-server-the-database-name-component-of-the-object-qualifier-must-be-the-name-of-the-current-database-952624350.html>

My database is named correctly (case sensitive) in

hibernate.connection.url property in the confluence.cfg.xml file

I do not have a `<home-directory>/shared/bitbucket.properties` file.

IF this is really a Microsoft SQL Database name mis - match, are there other configuration files I can check that may have the "database name" string?


Answers:
author: Sylvain Dhonneur
body: Did you ever figure out this one? I am on the same situation...

comments: author: Shannon S
body: Hi Sylvain,

If you're still having trouble, can you [raise a ticket with our Migration Support Team](https://support.atlassian.com/contact/#/?inquiry_category=migration_support&support_type=customer)? We can look with you and find out the reason for the error.

Take care,

Shannon \| Atlassian Community Support


Tags: confluence-server

migration-customer-care

server
I am unbale to find card and deck of card options under other macro option,pls help
Asked by Adnan:

I want to create tabs using cards, but unable to do so,Is it bcoz of conflunce server and conflunce cloud?


Answers:
author: Brant Schroeder
body: [@Adnan](/t5/user/viewprofilepage/user-id/4986243) Welcome to the Atlassian community

You need an app for tabs they are not delivered as part of the Confluence. If you have an app can you share which one?
I don't have access to Dish wireless confluence
Asked by Niyati Joshi DISH:

Can someone please help me get access to Dish wireless network confluence? I'm a Dish full time employee and an RF engineer. I need access to this confluence to access appropriate spaces.


Answers:
author: Mikael Sandberg
body: Hi [@Niyati Joshi DISH](/t5/user/viewprofilepage/user-id/4985888),

Welcome to Atlassian Community!

You would have to contact your IT to get help with this, the majority here on the community are Atlassian customers/partners and do not have access to other companies Atlassian instances.
Visibility of team members
Asked by Zsolt:

Dear Customizer Service, dear forum members!!

This platform is fantastics, elegante and very-very useful, but i don't understand this:

So, my team are 7 members and everyone sees everything, why? Sorry for my english, i don't learn english. So, i invite "xy" to "sample" board, but, this "xy" see all board. This is a problem.

I would like, if I invite a new member, seeing that, I accept for them. Don't see who's on the team. Only see members who are on their own board.

Is this possible?

Once again, I apologize for the incorrect English.

Thank you for your help..!!

Best wishes,  


Answers:
author: Melo
body: Hi Lazar,

Welcome to the community!

If I'm not mistaken you can make the selected board private and then add the users that need to see the board individually. I hope that helps.

![Screen Shot 2021-02-24 at 9.22.29 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/131835i4B5D5F6155ECE73E/image-size/large?v=v2&px=999 "Screen Shot 2021-02-24 at 9.22.29 AM.png")

Cheers,

Melo
Can I change a board from a project to a personal board
Asked by Phebe Rand:

I don't have a team and I don't really need to have projects. Is it only on Projects that there is a 10 board limit.

Is it possible to change a board from a "Project" to one of the Personal Boards.

Thanks


Answers:
author: Blair at Atlassian
body: Hi Phebe,

Trello is [moving to a model](https://blog.trello.com/future-of-trello) where you can think of Teams as "workspaces" and all boards will eventually be in a Workspace---be that a business workspace, a home workspace, a book club workspace, etc. There are a lot of small changes we need to make (and some big ones) to get there but you can imagine the end state as all boards are in a workspace (and a workspace is essentially what we call a Team today).

One of these changes is that from now on all new boards must be placed into a Team. That's why the option "No team" is not available anymore in the "Create Board" and "Move board" screens. You can choose from your existing teams or create a new one to hold your new board.

Even if you invite someone to join your team, you can still make your [board's visibility private](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team), making it only visible for the board members. If you never explicitly invite a user to a private board, they won't have access to it even if they are a member of the team that holds the board.

I hope this helps to clarify! Let us know if you have any other questions, and have a great rest of your day!

comments: author: Phebe Rand
body: Thanks for the reply however it doesn't really answer my question. I don't have a team - so I can have a team of one person (me) but is there still a 10 board limit in each project or workspace. in the free version. How many "teams" or "workspaces" can we have in the free version. Sounds like it is 10 boards total, is that right?

Thanks in advance for clarifying.

Phebe
What happens to my current Board if i move to Business Account?
Asked by Kaushik:

Currently, I have a board which has 20 users in it. I am on a free account.

I want to upgrade the **business class** account for me and 2 other team members, everyone else on the board is more of an observer and don't make sense to pay $10 a month for it.

Can this setup work? Will 3 of us still able to use the business class features while others are able to use still use the same board with free feature access?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Kaushik](/t5/user/viewprofilepage/user-id/1948870)

Welcome to the Atlassian Community!

**Basically Business class billed on Teams! If the team has 3 members then you have to pay for 3 members.**

**Single-Board *Guests*** **-**

If you invite someone from outside your *Trello* team (this is called a *Guest* ) to your board, they're free on their first board.

++Know more about guest by visiting these articles++

*<https://help.trello.com/article/855-how-billing-works-with-trello-business-class>*

*<https://help.trello.com/article/1236-board-guests>*

**Multi-Board Guest -**

*<https://help.trello.com/article/1123-multi-board-guests>*

**Set-up your Business class Team -**

*<https://help.trello.com/article/710-setting-up-your-business-class-team>*

**Compare features \& pricing -**

*<https://help.trello.com/article/831-trello-business-class-vs-trello-gold>*

<https://trello.com/en/pricing>

If you need advanced level support about billing \& pricing, you can [ask Trello support](http://trello.com/contact)!

Have a nice day!


Tags: business-class
I have changed team members to observer status but they still show as admin. Why?
Asked by Kes:

I recently changed all team members (all but three) permissions from Admin or Normal to Observer. However, there are still a few who continue to show up as Admin - when I go to review the board members their name still has the chevron stripes and when I click on their name it still shows as admin. I click on change permissions and it shows a check by observer. I'm confused why this is happening. I need greater control of my board because of some serious errors that have occurred and do not want these members to be admin any longer. What do I do?


Answers:
author: Cody C.
body: That sounds like something isn't quite lining up right, could I trouble you to write back through <https://trello.com/contact> with a link to the board you're working on, and we can help take a closer look?