youngmon/atlassian-qna huggingface dataset:
How do I filter trigger by attachments?
Asked by David Hall:

Probably a dumb question but I am looking to make a simple trigger for cards that have been moved to a given list that only activates if there is an attachment present (e.g. a Trello Attachment or a Dropbox attachment).

I don't necessarily need to know the name of the attachment, simply check if one is there or not before proceeding with the command.

Is such a thing possible?

As a specific example, I am looking to perform an action to a linked card in the attachments after a card is moved to a specific list, but as it is now, this gets triggered any time any card is moved to that list, regardless of if it has a linked card or not. This is chewing away at my quota of commands run as the command is run, even if there is no actual action being taken.


Answers:
author: milynnus
body: [@David Hall](/t5/user/viewprofilepage/user-id/4340197)

You can set a label (invisible) when attachment contains <https://trello.com> and use that label as a condition on the card.

comments: author: David Hall
body: Thanks for this suggestion. Didn't even think of using an invisible label. This was a nice simple workaround that worked for my task.


author: cmmata
body: I don't see the option to check if there's an attachment, but you could do it with a custom field setting it only to the cards with attachments.

![Screenshot-20210408091315-975x324.png](https://community.atlassian.com/t5/image/serverpage/image-id/137892iD865D0A646678EF6/image-size/large?v=v2&px=999 "Screenshot-20210408091315-975x324.png")

You could also assign that custom field automatically

![Screenshot-20210408091500-948x370.png](https://community.atlassian.com/t5/image/serverpage/image-id/137893iBF9E97D027333DB2/image-size/large?v=v2&px=999 "Screenshot-20210408091500-948x370.png")
Retain Due Dates When Creating Cards from Checklist Items
Asked by Jane_s Way:

Hi,

Looking to use butler to create a button which will convert all of my checklist items to cards in a specified list. I have been able to set-up that conversation, except that I am not able to retain the due dates during the transition from checklist item to card.

Any suggestions?

This is what I have so far, **"convert all the incomplete items in checklist "To Do Before Session:" into linked cards in list "Upcoming" copying labels and members"**


Answers:
author: RiTiK Lahori
body: This capability is not available in Butler when I last tested[.](https://indiacelebratings.com/nature-essay/) Doable if you must have a solution.   
<https://trello.com/c/C1JJ8ydR>


author: milynnus
body: [@Jane_s Way](/t5/user/viewprofilepage/user-id/4339917)

This capability is not available in Butler when I last tested. Doable if you must have a solution.   
<https://trello.com/c/C1JJ8ydR>


Tags: butler
I need to move things in the "Trello" bar at top. How do I do that? Please read question.
Asked by Jeff Passe:

I opened Trello and now in the top bar that includes my name and the home \& board button I now have the "label" window. In that spot previously was my "search" area. The "search" area is now located below the "label" window and virtually impossible to access easily. How do I get rid of that "label" window area so my "search" window is now in that top bar or move my "search" window up next to the "label" window? Thanks. Jeff


Answers:
author: Jeff Passe
body: Someone at work here figured it out. Apparently when Chrome updated and restarted there was an extension that needed to be turned off. After turning off in Chrome, my "search" window moved back up into the Trello bar and the "Label" window was gone. Thanks!


author: Michael Pryor
body: Is there any way for you to upload a screenshot? I am not sure I understand what you are describing.
Email Notification Control
Asked by Christian Mackin:

How can I restrict all notifications to only email me when there is a [@Tag](/t5/user/viewprofilepage/user-id/503368) directly to me?


Answers:
author: Vero Rivas
body: Hi [@Christian Mackin](/t5/user/viewprofilepage/user-id/4339642)

Look at this posts, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

<https://help.trello.com/article/1195-push-notification-settings-for-mobile>

Cheers
Como impedir que membros fa?am edi??es ?
Asked by 33871907:

Gostaria de saber como deixar os quadros e cartoes bloqueados para edi??o.

Tem como ?

N?o estou encontrando nas configura??es, mesmo quando coloco em time particular, as pessoas conseguem editar e at? excluir .

poderiam me ajudar?


Answers:
author: Vero Rivas
body: Hi [@33871907](/t5/user/viewprofilepage/user-id/4339551)

Look at this post, maybe can help you

<https://help.trello.com/article/791-changing-permissions-on-a-board>

Cheers
login error
Asked by C Wilson:

Received the following error after switching from Trello to Atlassian:

Oh no! 400!  
Taco says "Missing aaEmail param", but what does he know? He's just a dog.

Please advise.


Answers:
author: Blair at Atlassian
body: Hi [@C Wilson](/t5/user/viewprofilepage/user-id/4339392)   

Blair here from Trello support ?

I created a support ticket for this issue and you should get an email notification with a link to the ticket. Looking forward to getting this one resolved with you through the support ticket!

Thanks so much!

comments: author: C Wilson
body: After a few more attempts to transfer my account, I was able to compete it - this issue has been resolved. The support ticked is not necessary.

Thank you.


author: Blair at Atlassian
body: Glad to hear things are looking good ![thumbs-up](/html/@6E43D49CFFDA0652A93DEB490F177BB7/images/emoticons/thumbs-up.png "thumbs-up")

Thank you so much for your follow-up, take care and have a great day!


author: Vero Rivas
body: Hi [@C Wilson](/t5/user/viewprofilepage/user-id/4339392)

Contact with Trello Support

<https://trello.com/es/contact>

Cheers
Butler - I am an admin but I can't see the rules.
Asked by Christine Herdt:

Hello,

we have a business plan, and use Butler as standard power up for our team board.  
We are four admins. The admin who was the first admin of the board created rules and can see those rules in Butler. Three of us got the admins right at a later stage. We can't see the rules in Butler.

What do we have to do that all admins see all created rules in Butler?

Help is much appreciated. ;-)  
Best regards

Christine


Answers:
author: Meteena Watson
body: I keep hoping there's an easier way but I haven't found it yet!

As I understand it, Butler rules "belong" to the person that created them and the only way for others to view them is to have the owner/creator share them in a Library.

The person the rules are shared to has to "download" them to see them.

And the kicker is that this does not create a "shared" library of rules. The rules can be edited by either party and those changes are NOT synced to the team to view but they sure do impact the actions on your board. You have to download the library again to view any changes that were made.

Our team created a single admin entity that creates/edits/manages all Butler rules hoping to gain some control over it. On the plus side it's all (well mostly, we still have rogue rule writers) managed centrally, on the down side our teams have to go thru a committee to get a rule added or changed.

It's so frustrating. And if you're a Trello Butler Library Master and I have this wrong please set me straight!

Butler rules should be board specific, not user specific.

<https://help.trello.com/article/1139-command-libraries>

comments: author: Christine Herdt
body: Thanks for your answer and your own best practice. We will try it out.


author: xiller
body: Hello,

we have the same problem as Christine Herdt in this question:

<https://community.atlassian.com/t5/Trello-questions/Butler-I-am-an-admin-but-I-can-t-see-the-rules/qaq-p/1657806>

We decided to adapt the solution that Meteena Edwards commented on the question.

Our question at this point is, if our plan will work:  

Step 1: We want to share all rules from the admin account (lets call it account1) that created them

Step 2: We want to download the rules with the new "rules"-account (account2), that from now on will be the one to manage ALL rules on ALL Boards

Step 3: We want to delete ALL the rules from account1

<br />

Step 4: We want to enable all the rules through account2

Is there anything we didn?t thought about, which could cause us problems in any kind?

Thank you

<br />

PS: This is the post that describes our situation, which we asked earlier, before we found the other community question that I linked above, which brought us a solution:

<https://community.atlassian.com/t5/Trello-questions/Butler-automatisation-Some-rules-are-not-visible-or-editable-to/qaq-p/1839232>


Tags: administration

butler

rule
Friend's name is displayed wrong only for me
Asked by Antoine Rousseau:

My friend [Margot](https://trello.com/margotdbn) is missing a letter is her last name when I see it on Trello cards and pages, but it's showing fine from her side...

From my side:

![Capture d?e?cran 2021-04-07 a? 13.23.06.png](/t5/image/serverpage/image-id/137753i25949F1F34812FB5/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-04-07 a? 13.23.06.png")

From her side:

![image.png](/t5/image/serverpage/image-id/137754i132F3D0609F38807/image-size/large?v=v2&px=999 "image.png")

Of course we both tried Cmd+Shift+R but it didn't help.

Maybe there is a data fan-out bug on Trello's side?


Answers:
author: Felix
body: Seems like there's a typo in the **Public Name** in your friend's account - which is what you are seeing in Trello.

They can edit this at <https://id.atlassian.com/manage-profile/profile-and-visibility>

comments: author: Antoine Rousseau
body: That's it, thanks!

Although it's weird that different data is used for me and her.
card description and activity doesn't render as expected
Asked by Anson Horse:

content:

\`\`\`

hello there  
1. general obiwan  
one two three

2. yeah right

\`\`\`

![trello-issue-001.png](https://community.atlassian.com/t5/image/serverpage/image-id/137742iAB1EEA57CEF592CD/image-size/large?v=v2&px=999 "trello-issue-001.png")

rendered:

![trello-issue-002.png](https://community.atlassian.com/t5/image/serverpage/image-id/137743i0FD98803AE2864BA/image-size/large?v=v2&px=999 "trello-issue-002.png")


Answers:
author: Fabienne Gerhard
body: Hi [@Anson Horse](/t5/user/viewprofilepage/user-id/4338907)

welcome to this wonderful community!

Actually it renders like expected when you look [here](https://help.trello.com/article/821-using-markdown-in-trello):
> **Bullet and numbered lists:** Preface a series of lines with hyphens or numbers to create a list. Lists will only be formatted if you start a new paragraph (by leaving a blank line before the list). You can add a space before the bullet mark to create nested bullets. To indent within a bulleted or numbered list, start the new line with a space.

Means you are starting a new list at 'yeah right' by using a blank line but not at 'general obiwan'.

comments: author: Anson Horse
body: Thanks for the quick answer.


author: Fabienne Gerhard
body: You're welcome! Markup can be confusing, made my experiences


Tags: editor
trigger rule if a custom field is not set yet
Asked by Alexander Ottitzky:

hi

is there a rule where i can trigger an empty custom field?  
If an custom field is empty (not yet set by anyone) a warning (label, whatever) should be shown on the card

best regards

alex


Answers:
author: milynnus
body: [@Alexander Ottitzky](/t5/user/viewprofilepage/user-id/4319160)

For trigger is when the CF is cleared. You can also set a condition on a trigger card that the CF is not set.

comments: author: Alexander Ottitzky
body: thnx, but where can i manage conditions?


author: milynnus
body: [@Alexander Ottitzky](/t5/user/viewprofilepage/user-id/4319160)

For example you want to trigger based on a card being moved to a list you can set the additional condition for that card using the flask icon and under Fields add the condition that the CF field is cleared.


author: Alexander Ottitzky
body: sorry, i want to to the following:

if a custom field is empty, add a label to the card.

how can i do this?


author: milynnus
body: [@Alexander Ottitzky](/t5/user/viewprofilepage/user-id/4319160)

When a custom field is empty is not a trigger event but a card with a cf not set is added to a list is a trigger event and you follow by add a label


author: Alexander Ottitzky
body: and how can i set a card unfilled cf set to a "list" ?

can't find this option?


author: Alexander Ottitzky
body: so without moving a card to a list there is no way to detect if an cf is not set?


author: milynnus
body: [@Alexander Ottitzky](/t5/user/viewprofilepage/user-id/4319160)

Is this what you want ,

when custom field "Name" is cleared, add the yellow "Meeting" label to the card

this is a trigger event with an action. So the label is set when you clear the CF

There is no "if a CF is empty"
i can?t find the loop error on the rule
Asked by Principal:

Hello, i am trying to generate this rule.  
its doing everything well but it is showing a lot of errors and warning, could you please give me a hand?![Captura.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/137695i965E966A646EFBD1/image-size/large?v=v2&px=999 "Captura.PNG")![Imagen1.png](https://community.atlassian.com/t5/image/serverpage/image-id/137696iC27A29B481B76BF9/image-size/large?v=v2&px=999 "Imagen1.png")


Answers:
author: Felix
body: My guess is that you have another rule that adds the label that triggers this rule? That's what'd be causing the looping.

comments: author: Principal
body: I only hve 2 rules, an the other one its about when it has a green label, do you think it could be making any conflict? (also no board or card buttons activated now)![imagen_2021-04-08_144311.png](https://community.atlassian.com/t5/image/serverpage/image-id/138006i025603FCC501EE28/image-size/large?v=v2&px=999 "imagen_2021-04-08_144311.png")


author: Felix
body: Oh okay I think what's actually happening, is that the "convert all the items in checklist 'Procesos' into linked cards **copying labels**" is triggering the same rule again, which is what causes the errors.

Basically when the rule executes, it'll add the label to each card created from a check item, which in turn triggers the "when the sky 'AUTO ...' \[...\]" rule again, which will get caught by loop detection.

I'm not actually sure what the best fix for this would be. You could try and change the action to convert the cards in another list (so they are not in the "AUTO\>\> GENERATE" list) but I'm not 100% sure that will fix the problem - you may still get errors.

Removing the "copying labels" would fix it.


author: Principal
body: I REALLY REALLY APPRECIATE YOUR TIME!!! i just removed "copying labels" and error totally fixed, thanks a lot and i will happy to come back to you again!!!!


Tags: rule
Space admins requesting login to change permissions
Asked by Stacy Haller:

Hello -

We've recently had an influx of questions where a space admin is trying to update permissions on the space they admin and Confluence pops up the login box for them.

As a Confluence admin, we have always had this, but our users have not had to authenticate.

We are using SSO behind PING and we are on version 7.14.4.

Does anyone have any experience with this?

Thanks!

User states that this pops up after selecting "Edit Permissions" on the space user is admin of. The user tried to enter their Windows password because the forget their Confluence password (since we're using SSO).

![Con login.JPG](/t5/image/serverpage/image-id/210256i13A01654CCB10698/image-size/large?v=v2&px=999 "Con login.JPG")


Answers:
author: Bill Bailey
body: Yes, I have seen the same thing. Apparently the admin login is not working with SSO (probably for security reasons?). But 100% to be expected. Users have to remember their passwords. ;-)

comments: author: Stacy Haller
body: We're getting complaints because when we set up SSO, we said it would eliminate the need for users to remember the Atlassian passwords that are different than their "normal" password. =(

I know I remember mine from logging in every 5 minutes or so. =)


author: Bill Bailey
body: Just tell them "security" ;-)


Tags: confluence-server

server
Call Flow Script app
Asked by Christine Beason:

Is anyone aware of a Confluence application to script a call center flow? I am looking for a decision tree type of application where call agents can read the question, then click the answer given by the caller. I know other stand alone applications exist, but I cannot find one that works inside Confluence.


Answers:
author: Brant Schroeder
body: [@Christine Beason](/t5/user/viewprofilepage/user-id/4475431) I do not know of any apps that provide this functionality. You could create your own flows just using Confluence pages but this could be cumbersome and take a long time. If you have a third party application you should see if it will connect using Workato or Zapier.


Tags: cloud

confluence-cloud
Confluence as a published website
Asked by Iryna.Isay:

Hi! I have found this question in the Community, but it does not answer how to create a website with Confluence. I think of making some Confluence pages and spaces publicly available and allowing our customers to read the updated docs as a website. I've seen it from some companies that manage their KB in Confluence and simply publish it as a website. Can you pls share your experience of how you have implemented that?


Answers:
author: Pat Birgan
body: Hi Iryna - I am looking for exactly the same sokution. I'd like to explore using Confluence as a public website.   

ill do some more exploring on permissions. I remember at one point I had created a group which had anonymous permissions.


author: Iryna.Isay
body: Here is the question I found in the Community <https://community.atlassian.com/t5/Confluence-questions/How-to-turn-Confluence-Pages-into-web-page/qaq-p/1151341>.


Tags: cloud

confluence-cloud
Check storage used by spaces
Asked by Harish Ravi:

Did anyone tried to use tools or plugin for finding which space is using more storage in Cloud Confluence


Answers:
author: Srinatha T
body: [@Harish Ravi](/t5/user/viewprofilepage/user-id/4697343) ,

There is also a rest API built to get this info. You can use the same. Go through the below KB.

* [Finding-storage-usage-of-confluence-space-and-page-using-rest-api](https://confluence.atlassian.com/confkb/finding-storage-usage-of-confluence-space-and-page-using-rest-api-1063555292.html)

Have a good day!

Thanks,

Srinath T


author: Nic Brough -Adaptavist-
body: I've not seen one that does this, but you can do it in the UI if you're willing to spend a little time slogging through.

First, the page content data size is not easy to extract - the page content is mostly plain text, which is held in the database. Databases generally compress it at varying levels and there's no easy or clean way to say "this page takes up this many sectors on a disk". But because of this, you can generally assume that the content size is really not that important.

It's the attachments you're going to be interested in, as these are just dropped on a disk unchanged.

For each space, go to space settings -\> manage pages -\> attachments, where you'll find a full list, orderable by size...


author: Gomez, Daniel
body: is there a way to do this for Jira Software?


Tags: cloud

confluence-cloud
title page with image, Logo in the header and footer
Asked by Iryna.Isay:

Hi! I am trying to create a title page for my space (the space comprises several pages - topics) + foot and header including text and logo. I use this article <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>. And I fail:

1. Title page appears on the 2nd page right after the table of contents. But I still want title page to be the title, the first one.

2. Header logo appears to be shown only partially, like hiding under the next page, and I cannot fix it with the background-size (I tried all % sizes).

3. Footer: I cannot split the text onto lines (office address). It goes all in one line. And I don't see how to make a web address clickable.

4. For logo, I use this image [https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-course-photos.s3.amazonaws.com/44/a1aa6de0754300a8bb8a2f2d2ac817/atlassian-logo-gradient-vertical-white.png?auto=format%2Ccompress\&dpr=1](https://d3njjcbhbojbot.cloudfront.net/api/utilities/v1/imageproxy/https://coursera-course-photos.s3.amazonaws.com/44/a1aa6de0754300a8bb8a2f2d2ac817/atlassian-logo-gradient-vertical-white.png?auto=format%2Ccompress&dpr=1) as I simply cannot insert my own logo attached to the page in this very space. I don't know why, but my image cannot be cut to /download/ as it does not even have this word. This is my logo URL blob:[https://btobet.atlassian.net/764dfa5b-3f27-4564-9df9-1460a45af774#media-blob-url=true\&id=48eb40bf-730f-4e6d-ba47-0c6de83b4551\&contextId=78839827\&collection=contentId-78839827](https://btobet.atlassian.net/764dfa5b-3f27-4564-9df9-1460a45af774#media-blob-url=true&id=48eb40bf-730f-4e6d-ba47-0c6de83b4551&contextId=78839827&collection=contentId-78839827) (when I copy the image address - right click of the mouse). It contains \[blob\] - have no idea why and what it means. Where do I upload my logo image to source it as a logo for my pdf?


Answers:
author: Zoriana Bogutska_Adaptavist_
body: Hi [@Iryna.Isay](/t5/user/viewprofilepage/user-id/5004388)

If you looking for a solution that could help you customize your confluence pages, you can consider [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=overview&hosting=cloud&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_title-page-with-image-Logo-in-the-header-and-footer_20221219). This app allows adding background, card, and button macros that could make something you are probably looking for. ![Screenshot 2022-12-19 at 20.50.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/231250iA9B0E6C2480D6D9A/image-size/large?v=v2&px=999 "Screenshot 2022-12-19 at 20.50.17.png")

![Screenshot 2022-12-12 at 14.51.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/231249iEF84CD92A3397489/image-size/large?v=v2&px=999 "Screenshot 2022-12-12 at 14.51.47.png")

This app is developed by my adaptavist team, so let me know if you have any questions.


Tags: cloud

confluence-cloud
Cannot connect Confluence to Slack
Asked by Gareth McGregor:

Whenever I try to Log into my Jira account through slack, the following message pops up:   

```
{"error":{"message":"Invalid state","code":"INVALID_STATE_TOKEN"}}
```


Answers:
author: Summer Hogan
body: Hi [@Gareth McGregor](/t5/user/viewprofilepage/user-id/5004385) - welcome to the community. There is an answer on the community about this. If you scroll down in the comments you will see a suggestion. to clear your cookies for Confluence and Slack and enable 3rd party cookies for the browser.   
[https://community.atlassian.com/t5/Confluence-questions/Trouble-connecting-slack-and-confluence/qaq-p/1483317#:\~:text=Try%20removing%20your%20cookies%20for%20Confluence%20and%20Slack%20and%20try%20again.\&text=I%20had%20the%20same%20issue,cookies%20on%20this%20authentication%20site.](https://community.atlassian.com/t5/Confluence-questions/Trouble-connecting-slack-and-confluence/qaq-p/1483317#:~:text=Try%20removing%20your%20cookies%20for%20Confluence%20and%20Slack%20and%20try%20again.&text=I%20had%20the%20same%20issue,cookies%20on%20this%20authentication%20site.)


Tags: cloud

confluence-cloud

slack