youngmon/atlassian-qna huggingface dataset:
Is anyone else having probelms moving cards and list to boards
Asked by royden_wood:

None of my users can move cards from board to board. We can't move lists. We can't create lists.  

Anyone else having problems?


Answers:
author: Iain Dooley
body: [@royden_wood](/t5/user/viewprofilepage/user-id/4399389) are these boards where you're able to see them because they're in your workspace, but you're not a member of the board?
After a card is checked, is there a way to move that card to the bottom of the list?
Asked by Audrey Volland:

When someone on my board completes a task, I want to make it so the card that is finished goes to the bottom of that list and the next unchecked card is first-- Is that possible?


Answers:
author: Iain Dooley
body: [@Audrey Volland](/t5/user/viewprofilepage/user-id/4399233) Yep you can use Butler to move a card to the bottom of a list when the due date is marked as complete:

![2021-05-19 at 8.18 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/143908i31AA5328450E6C05/image-size/large?v=v2&px=999 "2021-05-19 at 8.18 am.png")


author: Pedro Silva
body: Hi [@Audrey Volland](/t5/user/viewprofilepage/user-id/4399233)

Hope this can help you

[Moving cards or lists - Trello Help](https://help.trello.com/article/806-moving-cards-or-lists)

comments: author: Audrey Volland
body: Thank you-- I guess I should've been more clear. I want the checked card to automatically go to the bottom of the list without me or a team member doing.


Tags: card

checklist

list
How to stop a power-up from accessing more than 1 board
Asked by Navin Israni:

So, I have one Trello (now Atlassian) account.

My client from the UK has added me to their team board. I can see that in my profile.

<br />

And I have a second board of my personal tasks.

I want to add the "Habit Tracker" power-up only for my personal board but it's asking for data from the second board as well. The workboard isn't mine and I don't want to allow the power-up access to that board.  

What should I do in this case? Is there any setting where I can limit the powerup to only the current board?


Answers:
author: mustafa sener _Hipporello_
body: Hi [@Navin Israni](/t5/user/viewprofilepage/user-id/4398949) ,

Unfortunately, Trello does not have that. We developed Hipporello that is a powerup letting you create Trello cards via email and forms. We need per board access to remove signup friction. However, Trello does not give us such an option.


Tags: permission

power-up

privacy
How to Cancel the free trial to business class?
Asked by Aaron Manoj:

By mistake I clicked on the free-trial button and I it said 14 days left. But I don't want the free trial right now, for sometime I might not use Trello, so it will go wasted. How can I cancel it?

Please answer as soon as possible


Answers:
author: Felix
body: <https://help.trello.com/article/836-cancel-trello-business-class>

comments: author: Martin Kope?ek
body: This doesn't cancel the business class until end of trial period. Doesn't solve OP's problem at all.


Tags: trial
STATISTICS
Asked by Bartosz Cebula:

Good day. What tool or application should I use to get statistics in trello? Please help


Answers:
author: Iain Dooley
body: [@Bartosz Cebula](/t5/user/viewprofilepage/user-id/4398297) Trello recently released their DashCards power up (an adaption of a previous Butler Bot feature) which can be a neat way to show some quick stats about your boards:

<https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards>


author: Pedro Silva
body: Good sugestions Iain !


author: Antonio Panea
body: Hi [@Bartosz Cebula](/t5/user/viewprofilepage/user-id/4398297) ,

there is also a Power-Up to create customized graphics called Blue Cart Report. Maybe it could help you out with your analytics.

In case you need statistics with a Business/Crm focus I would recommend you [Crmble Power-Up](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble) which also have graphics and table view for analysis.

Good luck with it!

Cheers

Toni


author: Pedro Silva
body: Hi [@Bartosz Cebula](/t5/user/viewprofilepage/user-id/4398297)

I hope this can help you:

<https://trello.com/power-ups/category/analytics-reporting>

<https://trello.com/power-ups/5b1fc66d100ffab6fecee00d/number-stats>

comments: author: Bartosz Cebula
body: Thanks a lot. Can you tell me in a few words how it works?


author: Pedro Silva
body: Of course !

So, first you have to decide what kind of stats do you need (changes for person and project)

<https://trello.com/power-ups/category/analytics-reporting>

I use a lot this one (i work a lot with numbers)

<https://trello.com/power-ups/5b1fc66d100ffab6fecee00d/number-stats>

The set up is easy:

* Activate the Custom Fields Power-Up, and this Power-Up
* Create a number formatted Custom Field
* Add data to some of your cards within that Custom Field
* Click "Number Stats" at the top of your board to view the aggregated data!

Whether you have just a few cards with numeric data or hundereds, view their aggregate data at once.
Trello app for use in Microsoft Teams.
Asked by Matt Goodwin:

Hello, I am going to install the Trello app for use in Microsoft Teams.

Do my team members each need to have their own Trello account to view the boards through Microsoft Teams?


Answers:
author: Pedro Silva
body: Hi [@Matt Goodwin](/t5/user/viewprofilepage/user-id/4398250) !

Hope this can help you

[The Trello App for Microsoft Teams - Trello Help](https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams)

comments: author: Matt Goodwin
body: Thanks! I am the owner of the board I wish to share within teams which means I can add it to Teams. However some of my colleagues on Microsoft may not be trello members. Will they be able to view it ?


author: Pedro Silva
body: To be honest, i never tried before but i found out this article for you:

[Adding people to a board - Trello Help](https://help.trello.com/article/717-adding-people-to-a-board)

You can add members to boards even if they are not already using Trello. Just enter the person's email address and click "Send invitation." The user's permission level will be considered " [Virtual](https://help.trello.com/article/998-whats-a-virtual-user)" until they join Trello, but you can still add the user to cards.


author: Matt Goodwin
body: [@Pedro Silva](/t5/user/viewprofilepage/user-id/4398331) that's great thank you!! I think the observer option could be really handy too! Thank you :)


author: Pedro Silva
body: Absolutely [@Matt Goodwin](/t5/user/viewprofilepage/user-id/4398250) !  

Good luck for you and your team


Tags: ms-teams
How do I get into contact with Support?
Asked by Chloe Luhrs:

Hi, Wondering if anyone has a contact email to use to get in contact with support? The online form is down and the email support@trello.com bounced back redirecting me back to their website with the broken form.


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian really do ask us all to go through the website. I'm afraid you are not going to get anywhere without raising an issue there.

comments: author: Chloe Luhrs
body: Lodged a support ticket through Atlassian's Website - Hopefully, they help out and not just give me a generic referral to the Trello support page.


author: Michael Pryor
body: What is broken on the Trello support page?   

i just submitted a test ticket and it worked ok.   

![38131474-DF87-4125-B412-F53E97D0D2ED.png](https://community.atlassian.com/t5/image/serverpage/image-id/143765i40BAFFB8E73FB150/image-size/large?v=v2&px=999 "38131474-DF87-4125-B412-F53E97D0D2ED.png")


author: Chloe Luhrs
body: Must be fixed then. It had a box above the form that mentioned there was a problem with the form and hence my support ticket may not go through. When I clicked the button it wouldn't take me anyone and the box popped up again. I just submitted a ticket then and it worked fine.
Notifications from Checklist Tags
Asked by Enoch Yang:

Hey guys! Trying to figure out a streamlined way to get large video edits done with Trello. Right now, I'm creating a main card for each edit and have butler autopopulate fields as checklists are checked off. However, what I'm finding is that when a member is assigned to a checklist item, they don't get a notification. This is causing some productivity speed bumps.

Is there a way to either notify someone via email when they're tagged in a checklist item, or add a slack integration to notify someone when they're tagged? Or, should I redo my system and figure out a different way to do this?

Thanks!


Answers:
author: Iain Dooley
body: [@Enoch Yang](/t5/user/viewprofilepage/user-id/4397160) Butler doesn't appear to have any advanced checklist triggers yet for members. This Trellinator code would do it:

<https://gist.github.com/iaindooley/70a6c61bd9004cd7e351930c4f41319e>

You can add that as a listener via BenkoBot:

<https://app.benkobot.com/>

Or set up your own Trellinator instance via Google Apps Script:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Enoch Yang
body: Ooooh, thanks for the tip! That's a little advanced for me, but I'll see if my tech can program it. Thanks!
Any way to only see Trello cards?
Asked by Alief Animal Hospital:

I am looking to use this system as essentially a "waiting queue" that we will shift names from 3 lists depending on their status. I want to mirror this onto a monitor at work but only really need the 3 lists visible, is there any way to do that? (Or does someone have a better idea of program to use/what to do what I'm trying to do? Please see attached image...) Thank you! ![trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/143719i4ABF82D1B837A3EE/image-size/large?v=v2&px=999 "trello.jpg")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hello! Am I correct in assuming you have another board with these 3 lists, and other lists as well mixed in this board? So the goal here would be to have a secondary board which is the one you'd have on the monitor, and you'd only want the 3 lists to be mirrored on this board. When the names/cards move from one list to another in the main board, this should be be reflected on the second board. Additionally, if you add new cards to one of the 3 lists on your main board, the cards should automatically sync to the secondary board. Did I capture that correctly?


author: Iain Dooley
body: [@Alief Animal Hospital](/t5/user/viewprofilepage/user-id/4397105) Safari has a thing that lets you add a default stylesheet of your own creation to all sites:

<https://apple.stackexchange.com/questions/176831/change-css-style-in-safari-on-all-sites>

So you can use that CSS to hide certain elements, and then fullscreen the browser.
Butler Rules not applying to all members of a board.
Asked by Dylan James Brandt:

I am very new to Trello and am in a private workspace. Myself and another member of the board are making some rules for some cards to follow when they are archived. The rules I have created are working for me and I have enabled them on the board. The issue is the other member can not see my rules and I cannot see his. The rules he has created don't work for me (probably because I can't see them) and vice versa for my rules applying to him. This is a private workspace that the other member made me an admin of and still no luck. Could this be happening because my Trello account is the free version? Any sort of help will be greatly appreciated.


Answers:
author: Iain Dooley
body: [@Dylan James Brandt](/t5/user/viewprofilepage/user-id/4397087) Hmmm the Butler commands should work for all board members, regardless of who created them. It might be something to do with the commands, can you share an example here of one that is working for you but not for your colleague?

comments: author: Dylan James Brandt
body: I actually just figure out what I was doing wrong. We were creating the rules but we did not give them a tag. Without the tag we were unable to share the rules with each other. Thank you for you quick reply! It took me way too long to figure this out lol


author: Gabriel Victurino
body: My situation is similar but my rules work for everyone in the board even though they don't appear to the other members. I've also learned that twin rules (created by two different members) can sometimes stop working.


Tags: automation

butler
Account field not setting the custom field value from the log time screen
Asked by Nancy S_ Bennett:

I have exposed the account field on my Tempo log time screen and also on the standard Jira issue create/edit screen. When I set the account field on issue create/edit the field works as expected, the field is set. However when the account field is set only through the Tempo log time screen , it does not set the custom field in Jira, yet somehow when I run reports in Tempo, Tempo properly attributes the time log to the account so it is persisting on the Tempo side but somehow setting it through the Tempo log screen does not seem to set the Jira custom field value in Jira so the value is None. This is not what I would expect. Is anyone else having this problem?


Answers:
author: Iain Dooley
body: [@Nancy S_ Bennett](/t5/user/viewprofilepage/user-id/2252641) hey there you've asked this question in the Trello section

comments: author: Nancy S_ Bennett
body: Oops sorry!
Trello Add in for Outlook on Mac (Microsoft 365)
Asked by Chris Gray:

Trello add-on won't load??? Just a gray screen. Using Outlook Desktop on Mac (Microsoft 365)![Screen Shot 2021-05-17 at 11.27.40 AM.png](/t5/image/serverpage/image-id/143711i1B596A34A5D5EB18/image-size/large?v=v2&px=999 "Screen Shot 2021-05-17 at 11.27.40 AM.png")


Answers:
author: rr_bullard
body: I have the same problem. I deleted and reinstalled the Trello add-in with no success. I hope they can fix this issue soon.

comments: author: Chris Gray
body: Same here. Is there not a Trello employee who monitors these boards and responds with solutions???


author: G?rard Deckers
body: Same problem on my ipad.

on my pc the add on Work fine.


author: Sonia Walton
body: I was wondering if this problem got sorted? I'm experiencing the same difficulties. TIA.


author: Garrett
body: Hey [@Chris Gray](/t5/user/viewprofilepage/user-id/4397048) hey [@rr_bullard](/t5/user/viewprofilepage/user-id/4400542)

Sorry to hear about the trouble with Outlook.

I've been seeing a few other reports like this and it looks to be an issue with the Add-in specifically.

I've spoken with our team on this, but because Microsoft itself develops and maintains the Add-in, we're unfortunately not able to investigate or resolve the issue directly.

I'd recommend reaching out to their team here: trelloaddin@service.microsoft.com

comments: author: rr_bullard
body: Thank you [@Garrett](/t5/user/viewprofilepage/user-id/1548804)

I reached out to the Microsoft team. I hope we can get this issue resolved.
Hi, I've created a workspace team and I want to add a board into this workspace.
Asked by jessica:

I've created a workspace team and I want to add a board into this workspace.

* Create the workspace (ok)
* Create a board (ok)
* Click \`personal\` - add to a workspace
* This board is part of...
* click, nothing appears (the workspace ![Snap4.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/143690i4B816C28A742D3E0/image-size/large?v=v2&px=999 "Snap4.jpg")that I've created should appear)


Answers:
author: Iain Dooley
body: [@jessica](/t5/user/viewprofilepage/user-id/4396721) what happens if you click "Create Workspace" from there?

comments: author: Michael Pryor
body: Or can you paste a picture of the Workspace that you've already created?
Is there a calendar in which I can view all of my tasks?
Asked by Jessica Ancaya:

I have noticed that each power-up will allow me to view a calendar for each specific calender? Is there a calendar in which I can view all of my tasks? Or how would I sync all of these calendars together in one?

thanks!

Jessica


Answers:
author: Hannah Humbert - Simpla Workflows
body: No native way to view multiple boards in a master calendar currently. A couple alternatives using 3rd parties:

1. Create master board using Unito to consolidate many boards into one, and then use Trello's native calendar view in the master board.

2. Use the Cronofy or Planyway power up. They have options to view one board in a calendar view, or many.


author: Iain Dooley
body: [@Jessica Ancaya](/t5/user/viewprofilepage/user-id/4396548) there's a timeline view in Trello Business Class that might do what you need:

<https://help.trello.com/article/1246-timeline-view>


author: Antonio Panea
body: Hi [@Jessica Ancaya](/t5/user/viewprofilepage/user-id/4396548) ,

Calendar Power Up it is giving you an iCal per board. As far as you linked all of them with your Calendar ( Google Calendar for example ) you will have all in the same place.

Cronofy Power-Up could also work for that since it let you choose only for the tasks assigned to you. Last time I use it was free for one board and then you have to pay for using it in more.

Hope it helps

Cheers

Toni

comments: author: Jessica Ancaya
body: Hi Toni

Thanks for quick response. What is the best way to sync to my calendar?
Template Start Date
Asked by Megan Goldberger:

Hi All!

I'm new to using Trello from a project management perspective and I just cant seem to solve this issue.

I have a template board set up from projects but when I create a new board with the template it starts with the date it was originally created on instead of todays date. I therefore have to go into the board and manually change all the dates which is time consuming considering the amount of cards on the boards. Is there a way around this please as I started using Trello to make projects more efficient and this is taking up quit a bit of time.

Thank you! :)


Answers:
author: Megan Goldberger
body: Hi all,

Shortly after posting this I figured it out!

Create your board from your template and then go to bulk actions.

Click on the first card and select due date

Set the due date to todays date ( or whenever you want it to start) and press Change due date.

All your cards should then follow on from that date!

Hope this helps anyone else!


Tags: board

start-date
Can I query a Confluence Calendar?
Asked by Niall Poole:

Some teams put their key project dates in calendars on Confluence and some use tables.

Can I get it all in one place by somehow 'converting' the events in a calendar into a table or extracting using a SQL query?

I guess I'd be equally interested if I could take events from a table and put them into a Confluence calendar...

Niall.


Answers:
author: Srinatha T
body: Hi [@Niall Poole](/t5/user/viewprofilepage/user-id/4796586) ,

Welcome to Atlassian community.

This is not possible in Team Calendars, but we do have some feature request that may interest you:

* [CONFSERVER-49360](https://jira.atlassian.com/browse/CONFSERVER-49360) Filters on calendar views
* [CONFSERVER-52698](https://jira.atlassian.com/browse/CONFSERVER-52698) Querying an embedded calendar

Please vote on those requests and provide your feedback and usage case there.

Thank you for your understanding!

Thanks,

Srinath T


Tags: calendar

confluence-server

server

team-calendars-for-confluence
Update Trello Card Template & Push the new Templates to all cards that use it
Asked by Marko Horvatic:

Hi,

Looking for some help.

I would like to create card template with form fields and use it.

However, the nature of the project is that we will need to make changes to this template and we would need to push the changed template to all existing cards in a board (without losing the data).

Is this somehow possible?

thanks, Marko


Answers:
author: Iain Dooley
body: [@Marko Horvatic](/t5/user/viewprofilepage/user-id/3765022) custom fields are managed at the board level, so when you change the custom fields the change will be reflected on all cards on the board. If you have custom field default values set on your template card obviously those won't change on cards. So it sounds like Trello already does what you need.


author: Antonio Panea
body: Hi [@Marko Horvatic](/t5/user/viewprofilepage/user-id/3765022) ,

thanks for reaching out! With Custom Fields I would recommend you to create a Master Board and then copy that. When moving Cards between them it will work.

As far as I know there is no solution for changing in one place Custom Fields and then change them all in all your boards. Unless you use the last version of Crmble Fields that comes with [Crmble Power-Up](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble) . Our new release will allow you to manage Crmble Fields accross boards if they belong to the same Crmble Team.

Hope it helps!

Cheers

Toni

comments: author: John Cromer
body: The problem is I would like to apply a template to cards to improve the front of the card appearance. But if I am creating my cards via Zapier, I cannot apply a template during card creation. So I don't see how I can use card templates when creating the card from zapier. Being able to apply a template to a card would be a great feature, especially as a board-level butler button. But I do not believe it is possible at this time.
page layout doesn't show single column configuration
Asked by Bob van Eeden:

I try to configure my page with the layout tool, but the buttons do not appear. Also, column options do not show a single column. What can I do to see that?

![Schermafbeelding 2022-09-01 161832.png](/t5/image/serverpage/image-id/213935i6758BE3EDA099354/image-size/large?v=v2&px=999 "Schermafbeelding 2022-09-01 161832.png")

![Schermafbeelding 2022-09-01 161438.png](/t5/image/serverpage/image-id/213931iF7F4E95F26E0CBAF/image-size/large?v=v2&px=999 "Schermafbeelding 2022-09-01 161438.png")![Schermafbeelding 2022-09-01 161412.png](/t5/image/serverpage/image-id/213932iE762A8B4EC88919F/image-size/large?v=v2&px=999 "Schermafbeelding 2022-09-01 161412.png")


Answers:
author: Manon Soubies-Camy
body: Hi [@Bob van Eeden](/t5/user/viewprofilepage/user-id/5021401) and welcome to Community!

The second screenshot you attached shows the old editor. With the new Confluence editor, you don't need sections to add a single column layout, it's the standard one:

![single-column-layout.png](https://community.atlassian.com/t5/image/serverpage/image-id/213940iF169BC711E4F57FC/image-size/large?v=v2&px=999 "single-column-layout.png")

As you can see in the screenshot, you can also use the layout with 1 small column + 1 large centered column + 1 small column as a single column layout to center content.

Hope this helps!

- Manon

comments: author: Bob van Eeden
body: Thanks, Manon, for the answer. I only have trouble with how to start using the new editor. Is there something I need to change?


Tags: cloud

confluence-cloud

layout

page
file name appearing as question marks when downloading all attachments
Asked by Zeyu Wang:

Non-ASCII characters appearing as question marks only when downloading all attachments.

**those characters appear correctly in the page and when downloading separately.**

![2022-09-01 203547.png](/t5/image/serverpage/image-id/213910i6CDB4E9F293E64E4/image-size/large?v=v2&px=999 "2022-09-01 203547.png")

Following the troubleshooting article, i tried to run the encoding test and checked database collation and character set.

here is the result.

**encoding test**

----

\>\> File was written successfully

Detect whether the file system is mangling the file name when it is saved  
\>\>**the file name has been mangled**

---

**database collation and character set**

all are utf8mb4_bin

the troubleshooting article:

<https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html>

Many thanks if could provide any help


Answers:
author: Zeyu Wang
body: it works.

<https://community.atlassian.com/t5/Confluence-questions/Nginx-Confluence-Encoding-Issues/qaq-p/927087>

After adding the following to my setenv.sh file, all encoding tests pass:

```
export LC_ALL=en_US.UTF-8
export LANG=en_US.UTF-8
export LANGUAGE=en_US.UTF-8
```


Tags: confluence-server

server