youngmon/atlassian-qna huggingface dataset:
How do I not route to a home page when I attempt to go to a direct link saved in my bookmarks
Asked by Liberty Barbas:

Hello, I recently started at a new company and every time I go to a confluence favorites saved in my browser's bookmarks/favorites, I go to my Confluence Home Page first. This happens numerous times during the day. I could live with once a day. I was a consultant previously and have worked with confluence at other companies and have never seen this "Home Page." Is this new? Is this a setting the company can turn off?

Can I turn off the home page so when I go a direct link it takes me there?


Answers:
author: Liberty Barbas
body: Thank you for getting back to me! Hopefully this is a bit more clear.

Steps:

Navigate to a direct confluence link I saved in my bookmarks

Expected from past companies I have worked at:

Be directed to the confluence page I need

Actual:

Go to the home page

Have to click the url again to get to where I want to go

comments: author: Brant Schroeder
body: [@Liberty Barbas](/t5/user/viewprofilepage/user-id/4372875)

I have seen this when the company is using a proxy and it is not setup properly. I am also assuming that this only takes place after you have not been on the site for sometime and your account is reauthenticating. Even though you have a session cookie that authenticates you, so you do not have to type in your password, you do not have a current session with the server. So in the process of the authentication it looses the redirect to take you to the page you are looking for. This also used to be an issue with the app refined theme, I am not sure if that is still the case. Since you are on server I would report the issue to the admin so they can look into it further and see if they can rectify the issue. If it is refined theme then they still might have it as an outstanding bug and you will just have to wait for it to be fixed.


author: Dominic Lagger
body: Hi [@Liberty Barbas](/t5/user/viewprofilepage/user-id/4372875)

I do not quite understand your question.

There is a personal starting page (site homepage) when you go to your companies confluence.

* [Edit your user settings](https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html)

Or you can set a space homepage like this

* [Set another page as your home page](https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html#SetupaSpaceHomePage-spacehomepageSetanotherpageasyourhomepage)

When this isn't what you mean, can you explain it again please?

Regards, Dominic


Tags: confluence-server

server
Why am I receiving a "We couldn't log you in" error when I'm already logged in?
Asked by Karlie Moses:

I am able to login, but when I go to view on of our documents I get the error that "We couldn't log you in". I have tried the troubleshooting and logging out/back in. Any insight why this is happening?


Answers:
author: Brant Schroeder
body: [@Karlie Moses](/t5/user/viewprofilepage/user-id/4371335) Welcome to community. Do you happen to be using Chrome and are logged into your Google account? Do it do this in all browsers? Have you tried clearing your browsers cache?

comments: author: Karlie Moses
body: I'm back up and running after clearing the cache! Thank you!


Tags: cloud

confluence-cloud
Macro Office Excell / File hosted on remote Page never inserted
Asked by Serge Rovenne:

Hello Everyone

Using the Office Excell Macro

* to insert a existing excel file on the same Page as the Macro is used is functional using the "Insert" button
* If the file is located on a remote page, once the remote Page is selected and the excel file the "Insert" button do not enable any actions to insert the Macro (same behavior through Chrome or Firefox browser)

Does anyone have a comment?


Answers:
author: Alexander Bondarev
body: Hi, [@Serge Rovenne](/t5/user/viewprofilepage/user-id/4099892) !

I checked on my Confluence Cloud and got the same problem (bug)...

Very strange...

comments: author: Serge Rovenne
body: Hello [@Alexander Bondarev](/t5/user/viewprofilepage/user-id/2098083)

Thank you for feedback.

In the meantime I check same behaviour/bug on a additional installation : attached the page editor that makes me suspect this is a bug![Screenshot from 2021-04-29 16-11-27.png](https://community.atlassian.com/t5/image/serverpage/image-id/141192i33FA6A85B1240F3F/image-size/large?v=v2&px=999 "Screenshot from 2021-04-29 16-11-27.png")

Cheers


Tags: cloud

confluence-cloud
Page Permissions - ability to view reports if views are restricted
Asked by Christine Williams:

If I have multiple pages that are restricted for general views, but I create a page property report that allows a broader audience, can they view the information on that report, if each of the underlying pages are restricted? For example, I have a page for a specific issue and don't want others not working on the issue to see the details, but I want to create a report that pull specific information over that a broader audience can see.


Answers:
author: Alexander Bondarev
body: Hi, [@Christine Williams](/t5/user/viewprofilepage/user-id/4270132) !

Unfortunately, these pages will only be visible in the "page property report" to those people who have permission(not restricted from them) to the pages.

comments: author: Alexander Bondarev
body: You can achieve it through the external apps, for example, [Visibility for Confluence](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud&tab=overview) .


author: Christine Williams
body: Thats what I was afraid of. If my company does not have the external app, do you have another suggestion on how we can achieve this.


Tags: cloud

confluence-cloud
Why can't I add checklists to a board when I could before?
Asked by Karen Butler:

I have just created all these boards. I could add a checklist. Now I cant see the checklist option. Is it because it's a free account. It's frustrating. I cannot see the add checklist option anywhere. Thinking of deleting and going to google keep.


Answers:
author: Jodi LeBlanc
body: Hi [@Karen Butler](/t5/user/viewprofilepage/user-id/2140410) were you able to resolve your issue? What browser are you using? You should be able to add as many checklists as you want, even with a free account. The checklist is inside the card, when you open it.
Why can't I add checklists?
Asked by Karen Butler:

I have just created all these boards. I could add a checklist. Now I cant see the checklist option. Is it because it's a free account. It's frustrating. I cannot see the add checklist option anywhere. Thinking of deleting and going to google keep.


Answers:
author: Crystal Davis
body: Hi Karen,

Crystal from Trello Support here!

I'm sorry to hear that you're having trouble adding checklists. At this time checklists can only be added on the back of cards, not the board as a whole. You can click on the card that you've created and it you're using the browser version of Trello, you will find the checklist option under the "Checklist" button.

However, if you're using the mobile app, you can find the checklist option under the card description.

If you have any additional questions please feel free to write to us directly so we can take a closer look: <https://trello.com/contact>


author: alfredbuehler
body: Checklist option is on the card, not on the board.
Trello: Email confirmation and Invites never arrive in my inbox
Asked by Lisa Manoogian:

Beginning three weeks ago, I have been trying to join my organization's Trello boards. I have created an account, but the email confirmation never arrived in my inbox -- I requested a re-send three times. Likewise, my boss has sent me multiple invites to join our boards; none has ever arrived in my inbox, but they DO show in my Trello account. We use Google Suite for our email accounts; my colleagues have all joined without issue. I emailed Trello support directly from my email account, and I DID receive the automated email confirming my support request. I have added the Trello do-not-reply address to my contacts, repeatedly refreshed my inbox, and checked all folders and filters, including spam.   

Is anyone else experiencing this?  
Is there some setting I need to change somewhere?

Thanks in advance.


Answers:
author: Crystal Davis
body: Hi Lisa,

Crystal from Trello Support here!

I've just checked your profile and our email system and it looks like one of my colleagues was able to help get your email address reset. I just wanted to confirm that everything should be working now! If not please feel free to write in to us again so we can take a closer look at what may be going on. <https://trello.com/contact>

Have a great day!


Tags: email
What's the different between Your Team Boards and Team Board?
Asked by nhongk:

![aaa.png](/t5/image/serverpage/image-id/35096i2900A27ACE686611/image-size/large?v=v2&px=999 "aaa.png")


Answers:
author: Crystal Davis
body: Hi Nam,

Crystal from Trello Support here!

The "Your Team Boards" section is for all of the boards that you have created within the team, however the "Team boards" section is where all of the boards that are under your team can be found.

If you have any additional questions, please feel free to write in to us directly! h[ttps://trello.com/contact](https://trello.com/contact)

comments: author: nhongk
body: thanks for the explanation, it's just for beginner, I don't know which create button I should click on.


author: Marlena Shaffer
body: Hello, This answer is from 2 years ago is this still correct? I did not make any of the boards on my team, but I still see 3 in the "your team boards" section. So the explanation above doesnt make sense.


Tags: board

team
Is there a way to import v card or full company/contact info from Outlook or other forums to Trello
Asked by Rita Wayne:

We are trying to create a card/board for clients with all pertainent info like a vcard (contact card). Does anyone know a way to do this?


Answers:
author: Roger Watson
body: Convert VCF to Outlook here you will get manual and expert methods to import **Softaken VCF to Outlook Converter**. But if you want to try a manual process then keep a backup of data there are chances of data loss. The professional method is safe to use and even offer free demo version of the tool.


Tags: jira
How do I restore an archived list to a board in Trello
Asked by Sandra Leslie:

I accidentally archived a list from a board in Trello. How do I restore the archived list to the board?


Answers:
author: Matheus Fulginiti Schonarth
body: Hi Sandra,

Welcome to the community!

If you go to the 3 dots "Show menu" button in the top right of your screen, you should be able to access "Archived Items", as shown in the screenshot below:

![Trello archive.png](https://community.atlassian.com/t5/image/serverpage/image-id/35086i66762CCBE69EE988/image-size/large?v=v2&px=999 "Trello archive.png")

In that page, you can **Switch to lists** so you can retrieve it!

Cheers,

Matt

comments: author: Sandra Leslie
body: Thank you!!!  

I was able to restore it to my board.


author: Matheus Fulginiti Schonarth
body: Hi Sandra,

You're very welcome! Glad to hear that it worked.

If you could please Accept my answer, it would help more users with the same question in the future.

Have an awesome day!

Cheers,

Matt


author: Sandra Leslie
body: Done. :)


author: peter_groove
body: I got the same issue and i want to say that delete a full list without any warnings! is unbelievable, how old is your dev'? 7 years old?
Any way to turn off Due Date notifications?
Asked by Ed Paradis:

Is there any way to turn off the Trello notifications for Due Dates? I'd like to keep receiving other notifications such as being tagged by username, etc.

I didn't used to receive these notifications and now I'm bombarded with them. I'm interested both in the desktop web app and the iOS app.

I don't want to have to turn off all notifications, but it looks like I may.


Answers:
author: Meg Holbrook
body: Hi Ed,

I know that Trello is working to make notifications more granular but don't think this is available right now.

My suggestion would be to create an email rule in the meantime that routes some of these to the garbage if they're problematic. Not the most elegant solution, but one that may reduce email overload for now.

comments: author: Ed Paradis
body: Hi Meg,

Thanks for the suggestion - I've already filtered the email. I'm mainly referring to the red Alarm Bell icons and other notifications inside the Trello apps themselves. By having no way to filter or choose what causes notifications, it means I have to effectively ignore every notification.

There used to be a link where you could offer suggestions about the new notification system but it seems to have been removed.


Tags: due-date

notification
Notifications for upcoming due dates only?
Asked by Neha Reese Dandawate:

Hi,

I'm creating a Trello board for a global team, most of whom work remotely. We are using Trello to project manage.

With regards to the notifications, the team only wants them when an item is coming due. Is possible to manage notifications so you only see them in certain situations? Currently, Trello notifies you any time a card is moved, comments are added, attachments added, etc. It gets to be a bit too much and people start to ignore the notifications...

Any help on this or advice to manage the process would be greatly appreciated!


Answers:
author: Crystal Davis
body: Hi Neha,

Crystal from Trello Support here!

I'm happy to help! Right now Trello doesn't have a way to select specific actions for members to be notified on. However there are a few things we can check to make sure that members are only being notified about things they need to keep track of.

A good solution would be to ask members to turn off the "Watch" feature from things they no longer need to see. For instance, some members may be watching boards, lists, or multiple cards.

At this time Trello doesn't have a way for board or team admins to remove that from another members profile. However you can send them this article and request that the disable watch or remove themselves as members of the cards so the won't be notified:

[Watching cards, lists, or boards](https://help.trello.com/article/799-watching-cards-lists-and-boards)

If you have any additional questions please feel free to write into us directly! <https://trello.com/contact>


Tags: due-date

notification
Typeform to Trello Zap Showing Wrong Due Date
Asked by Sales Team:

Dear Community,

We just set up a Zap on Zapier that connects a Typeform to Trello.

This integration creates a new card on Trello after a Typeform submission.

I noticed that the due date selected during the configuration seems to appear on Trello as the day before. I'm wondering why and if there is a way to correct this.

Thanks in anticipation of your assistance.


Answers:
author: Crystal Davis
body: Hi there,

Crystal from Trello Support here!

That's really interesting. It sounds like there may be a difference between the time on your Trello account and the browsers time. We'd like to take a closer look at this. Can you please write in to us directly? <https://trello.com/contact> Thanks!


Tags: zapier
Android Widget for viewing content of one list
Asked by Chavell3:

Hi,

I've installed the Trello Android App and tried to use the Widget for viewing list items directly.

But unfortnunatly it doens't show me the lists or boards I created...

The Widget thinks it's nothing to show(actually it worked with default board that was had been available, but not with my custom boards or lists)

As I said, I'm the qwner of the board, I followed that board and even that list but nothing changes, the widget always thinks there is nothing to show...  

hopefully you could help me.

Thanks.


Answers:
author: Chavell3
body: Okay, sorry... I checked it out  
Yes you where right...  
I had a wrong understanding about the card...  
But isn't it possible to create a card with default members?\&nbsp; So I do not have edit each card after creation and to edit the membership?  
Thanks

comments: author: Francis Peixoto
body: You would need a bot like Butler to do that for you. I have a similar setup on my personal Todo board.

Here's an example I made of my Todo board with Butler automation : <https://trello.com/b/iHW6F5aa/weekly-workflow-example>


author: Chavell3
body: But I cannot set any permissions for the card membership.

I don't know if it makes any difference if the board is in private mode but as I said, no permissions can be set...

I only have options for(loosly translated from german):

- add card

- copy list

- move list

- watch

- sort by...

- move all cards

- archive all cards

- archive this list

thanks.


author: Francis Peixoto
body: The widget looks at card membership, not board or list. If you're not a member of the card, it won't appear on the widget .


author: Chavell3
body: As I said, I'm the owner of the board but I also checked beeing a member of the board and I am.  
So thats not the issue, I have also star'd the board, following the board and list I would guess everything thats needed to view the list in the wigdet...  
I cannot find a point for adding more permissions to the list itself...


author: Francis Peixoto
body: the Android widget will list the cards that are assigned to you. If you want to follow specific cards or the content of a list, you have set yourself as a member of those cards.


Tags: android

widget
Can't link trello to my google account
Asked by Ray Kim:

Hi, guys.

I'm having trouble linking trello app (mac) to my google account.

It works perfect on Chrome so it should work.

But when I click "Link Google Drive Account", a pop-up named "Trello - Authorize an Integration" pops up, then nothing happens. Just a blank page.

Can somebody help me?

Thanks a lot :)

![#1.png](/t5/image/serverpage/image-id/34983i0B3DDA654364AA86/image-size/large?v=v2&px=999 "#1.png")![#2.png](/t5/image/serverpage/image-id/34984iC6C125289C1F8274/image-size/large?v=v2&px=999 "#2.png")


Answers:
author: Torben_trello
body: Looks like you are currently using the desktop app. Can you check if you can authorize Google via the web version by using your browser and trello.com? If that does not work either, please reach out to Trello Support at trello.com/contact

comments: author: Ray Kim
body: It works on the browser version.

I've authorized the google drive power-up in the browser,

but the app says I have to authorize it again.

What can I do?
Not able to Join my company group
Asked by Cuegod:

I need to join my company group to see a board but I am not able to. It is said "User already has a membership". But I didn't join any team and I am not able to see any boards shared in my company group. Would you please help me to fix it?

![Screen Shot 2018-10-15 at 2.06.31 PM.png](/t5/image/serverpage/image-id/34953iD123EC17A913E575/image-size/large?v=v2&px=999 "Screen Shot 2018-10-15 at 2.06.31 PM.png")


Answers:
author: marc -Collabello--Phase Locked-
body: [@Cuegod](/t5/user/viewprofilepage/user-id/2121495)It might be that you are known to Trello twice, with the same name, but different email addresses. So try the "Switch Accounts" link.

comments: author: Cuegod
body: Hi Marc, I do have two accounts one from my company which is an SSO account and another one for myself registered with my personal email address. I am logged in through SSO and saw this error message. When I click on "Switch Account" and login with my personal account, it asks me to transfer to SSO account.


author: marc -Collabello--Phase Locked-
body: I'd recommend to contact Trello support directly: <https://trello.com/contact> (Ask Trello Support button).
Repeating Cards, do they have More Functionality?
Asked by Barbara Karney:

Hello,

We use repeating cards for recurring tasks that we need on a weekly and monthly basis. We notice that the Due Dates do not delete or update themselves on the new cards-- just curious if there is a workaround for this?

We prefer to stay within Trello and the power-up features, however, we are open to other suggestions and solutions.

Thank you,


Answers:
author: Denise
body: Hi Barbara,

I just noticed that this is likely a duplicate of [this post](https://community.atlassian.com/t5/Trello-questions/Repeating-Cards-More-Functionality/qaq-p/915641#U916936). I've posted a response there. Let us know in case you have any follow-up questions.

comments: author: Barbara Karney
body: ah my bad, thank you!
New to Trello
Asked by Simon Randall:

Hello

Im investigating if we can Use Trello to manage business tasks so far I have run into these issues that could be to do with my lack of knowledge on how the product works.:

1. Repeating Tasks. - We want to repeat tasks, Daily Weekly, Bi Weekly, Monthly, Quarterly and Annually. - I have added the repeating Power-up but the options seem limited.

2. When tasks on lists are completed is there a way to automated their removal to completed boards.

3. Concern is if we have the Repeating Automation creating these tasks - the boards will get clogged up very quickly.

4. How best do you manage assign a repeating task to a person. Multiple Lists or one list with checklists in side.


Answers:
author: Garrett
body: Hey Simon,

I presume you are trying out the [Card Repeater Power-Up](https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater)?

Since you are looking for some more robust controls for automation, I'd suggest the [Butler Power-Up](https://trello.com/power-ups/5935cab6b26816f9d49fd814/butler) instead.

1. You can schedule tasks to repeat at preset intervals. ![Screen Shot 2018-10-17 at 9.24.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35242i429093C3D0445067/image-dimensions/474x125?v=v2 "Screen Shot 2018-10-17 at 9.24.18 AM.png")
2. You can set conditions to move/archive cards when they are considered completed.![Screen Shot 2018-10-17 at 9.30.22 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35243iE41001D67E7D8EA9/image-dimensions/475x114?v=v2 "Screen Shot 2018-10-17 at 9.30.22 AM.png")
3. You can add a button on the board to create a card manually rather than at a set interval to avoid filling up a board too quickly.![Screen Shot 2018-10-17 at 9.35.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35244i40147671B6861FAC/image-dimensions/475x126?v=v2 "Screen Shot 2018-10-17 at 9.35.30 AM.png")
4. You can see in these screenshots some of the commands are set to add me as a member of the card. This would be my suggestion for keeping track of members who are assigned to recurring tasks.

Please keep in mind these are just some quick examples of the commands. When creating them, you will see there are a lot more options available.

Butler also has their own help docs and guides for their commands here: <https://help.butlerfortrello.com/> You can also find Butler's own board with example commands here: <https://trello.com/b/2dLsEE9t/butler-for-trello>

Let us know if something like this would work for you and your team, or if you have any additional questions or concerns!

Thanks!


Tags: best-practice

new-to-trello
Repeating Cards - More Functionality?
Asked by Barbara Karney:

Hello,

We use repeating cards for recurring tasks that we need on a weekly and monthly basis. We notice that the Due Dates do delete or update themselves -- just curious if there is a workaround for this?

We prefer to stay within Trello and the power-up features, however, we are open to other suggestions and solutions.

Thank you,


Answers:
author: Denise
body: Hi Barbara,

Currently with the Card Repeater Power-up we're unable to modify the due dates attached to cards that are copied. Does that match what you seeing happening on your end?

If you'd like for that to happen, you could look into using a Power-Up like Butler and use that to create cards on certain days and have them set with a due date relative to the creation date.

If due dates unexpectedly disappear or change, please send in an example so we can take a closer look. You can get in touch via [https://trello.com/contact](https://trello.com/contact?)

comments: author: Barbara Karney
body: Thank you for the response, I will look into the butler power up.