youngmon/atlassian-qna huggingface dataset:
Can't Add Page Restrictions to Any Pages within Space
Asked by Aaron Hurley:

Recently one of our spaces has not been working properly, we are unable to edit/add the page restrictions of any pages. When we go to Tools \> Restrictions, nothing happens (the pop-up does not appear). When we go to Edit \> Restrictions then the popup appears but we are unable to add permissions, when we click to add nothing happens. All of our other spaces are fine and this space is setup the same way. Any ideas??

\*notes: the pages we're trying to edit does not have any page permissions nor do its parent pages. have tried IE, Firefox, and Chrome. also tried Windows and Mac, same issue exists everywhere.


Answers:
author: Remo Siegwart
body: Are you using a custom theme? If so you probably need to add the following line to your page.vmd:

```
#parse("/decorators/includes/page-content-includes.vm")
```

The problem is that the page restrictions dialog needs the current spaceKey to perform the request. The current space key is usually stored in a hidden parameter field on the page, which is probably missing in your case. Those hidden parameter fields should look something like this:

```
&lt;fieldset class="hidden parameters"&gt;    &lt;input type="hidden" title="spaceKeyEncoded" value="yourSpaceKey"&gt;    &lt;input type="hidden" title="spaceKeyDecoded" value="yourSpaceKey"&gt;&lt;/fieldset&gt;
```

There was [a similar problem once with the doc theme](https://jira.atlassian.com/browse/CONF-20454).

comments: author: Aaron Hurley
body: Thank you for your response, Remo. We are not using a custom theme, just the Global Look and Feel Theme.  

The strange thing is that only this one space is affected whereas all the others are setup the same (15 others). Any other thoughts?


author: Remo Siegwart
body: Maybe someone adjusted the layout of the Global Look and Feel? In **Browse =\> Space Admin =\> Layout** all the layouts should be displayed as **\< default \>** . If there is an **Edit** or **Reset Default** link, the layout was customized.


author: Aaron Hurley
body: Wow! You're right, someone did edit the page layout. Rest to default and it works. Thank you!!


author: Remo Siegwart
body: Cool, glad that we were able to fix it!


author: Shimrit Janes
body: We seem to have a similar problem. We've recently upgraded to Confluence 3.5, and since the upgrade I'm unable to edit the page restrictions in all spaces:

* Go to tools --\> restrictions, nothing happens
* Click on the padlock icon to a page that already has restrictions applied, nothing happens
* Click 'edit' restrictions when editing a page, the window comes up but unable to manage the restrictions (eg tyring to add a new name - can find the user using the search box, but when I click the name nothing happens).

We have a customised look and feel configured for all of Confluence, but not individual spaces. Any help would be appreciated!
Dragon Quest 3.8 Cannot find the Activity Stream in jira from confluence
Asked by Lucas_Block:

hi, im doing this step in dragon quest:

1. Click '**Dashboards**' at top left of your JIRA screen.
2. Your 'Dragon Development Dashboard' will appear. Click '**Add Gadget**'.
3. The 'Gadget Directory' will appear, showing a list of the available gadgets for your JIRA dashboard. Enter 'activity' into the search box at top right of the Gadget directory screen.
4. The list of gadgets will change, to show only the gadgets that match your search term. You will see two '**Activity Stream** ' gadgets, once for JIRA and one for Confluence. To find the Confluence one, look at the **gadget URL** and find the URL that contains port '**8090**'.

When i do these step, cannot find the other activity stream, the subscription looks fine...  

Any idea?  

thanks


Answers:
author: Lucas_Block
body: well, after i do some tests, i fix it by changing the "Server Base Url" to "http://localhost:8090/confluence", from "http://dragons:8090/confluence" (in my case i do all steps in localhost)

Regards   
Lucas


Tags: dragonslayer

jira
Merging 2 JIRAs & 2 Confluences
Asked by Cameron Jezorek:

I appologize if this is a duplicate question...  

Recently we merged with another company- we both use JIRA and Confluence. How do we go about merging the 2 JIRAs and the 2 Confluences?  

I found info relating to the JIRA instances ([Restoring a Project from Backup](http://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup)) but I am not finding what I need for Confluence...


Answers:
author: Bob Swift (personal)
body: Export space to XML and then restore. You will only have a problem if there is a duplicate space key. Do this for each space you want to copy over. You will have to manage the other global admin data manually.


Tags: jira

merge
Dragon Quest 3.7 Cannot create an issue with confluence
Asked by Lucas_Block:

Follow the steps below to add a new issue into JIRA and display the issue on your Confluence page:

* Click the '**Insert JIRA Issue** ' icon ![](http://confluence.atlassian.com/download/attachments/200707149/InsertJIRAIcon.png?version=1&modificationDate=1300840151803) in the editor toolbar.
* The 'Insert JIRA Issue' popup window will appear. Click '**Create New Issue**' in the left-hand panel.
* Enter the following information:
  * Project: `Dragons`
  * Issue Type: `Bug`
  * Summary: `The purple dragon melted my chocolate`
  * Version/s: `2.0.S2`
  * Description: `The dragon tried to eat my chocolate and flamed it by mistake.`
* Click '**Insert**'.  
When i do these steps, i dont have a "Version/s" Field, if i insert anyway, i get:  
"There were errors creating an issue in JIRA. Some required fields may not be available on this form. Try creating this issue in [JIRA](http://localhost:8080/)"  

Any idea? can i avoid this step and continue my quest?  

Thanks  
Lucas


Answers:
author: Lucas_Block
body: Finally, i can create the issue changing the browser (chrome to firefox to ie).  
Thanks!!  

Lucas


author: CGM
body: we have a simmilar error message:

There were errors creating an issue in JIRA. Some required fields may not be available on this form. Try creating this issue in JIRA

* customfield_10301: Epic Name is required.
* Epic Name is required.

We are using Jira 5.2.2 and Confluence 4.2.13

Are there any news on this?

greetings

Benjamin


author: Chris Johnson
body: so I have mandatory fields, how do I get confluence to add these to the jira issue form so users can create a issue on the confluence side?


author: Sunchan Lee
body: I have changed browser chrome to firefox and solved this problem, too. Thanks.

I had another problem, IOException related to json when inserted issues created before.

If you meet same problems, change JIRA owner's locale to US or UK.


author: Jobin Kuruvilla [Adaptavist]
body: You are missing some mandatory fields. Maybe like reporter (as it is usually mandatory)! Create an issue in JIRA and see which fields are mandatory. You can also find the reason in JIRA logs!

comments: author: Lucas_Block
body: true, but these mandatory fields should be appear in that screen in confluence, if not, at least, the Version field mentioned in the quest.

thanks for the help.


author: Lucas_Block
body: i check mandatory field, and in that screen miss the reporter, any idea about how enable other fields in that screen?  
thanks for help


Tags: dragonslayer
Bulk delete of older content?
Asked by Paul Paul:

I may be using the wrong key words or maybe I am going against the grain but I want to be able to bulk delete old content in Confluence and I can't find any information on this need. To be more specific I would like to delete old blog posts in the main space we use as the default home for our Intranet implementation of Confluence, but it would also be nice to be able to delete attachments in a Space using a bulk tick box select and delete. I can't find a plugin to fit this description so has anyone found a work-around? I know the basics of the reporter plugin but I am NOT a developer. Thanks


Answers:
author: Laurent Corbi?re
body: Hi,

It won't help you for blog-post but i'm using it for pages:

- in your main space, create a page names "To Delete"

- move all you pages to delete (attachments will follow) under the "To Delete" page

- create a new space names "Trash"

- move the page "To Delete" to the new space named "Trash". Childrens will follow.

- delete "Trash" space.

Have a nice day,

Laurent


author: GuilhermeA
body: Hello Paul,

I believe that Confluence still lacks such feature:

* <https://jira.atlassian.com/browse/CONF-1131>

However on another great news there is a plugin developed already which should be handy to you (if I got your correctly):

* <https://plugins.atlassian.com/plugins/BulkRemove>

Please let me know if this is correct for you.

Cheers,

Guilherme


Tags: blog

delete
Code block macros defaulting to last used Syntax Highlighting and Theme - Confluence 4
Asked by Alan Bowman:

Using the WYSIWIG editor in Confluence 4, I am finding that all my code blocks default to whatever settings I use on the most recent code block.

For example, I have some code blocks for file system navigation. I want those to be one type of syntax highlighting and theme. I also have code blocks that are the internal contents of a file, and I want those to be a different type of syntax highlighting and theme.

What I find is that ALL the code blocks on the page will use whatever syntax highlighting and theme that I apply to the last code block on the page, instead of the syntax and theme that they were originally set for. If you look at the code blocks in the editor, the language and theme have not changed, but how they are displayed has changed.

Is this the expected behavior? I would very much like to be able to specify the syntax and theme for each code block at an individual level, instead of it being global.


Answers:
author: Joe Clark
body: It's a known bug in the code macro - it's not possible to have code macros with multiple styles on the one page - <https://studio.plugins.atlassian.com/browse/NCODE-82>

comments: author: Alan Bowman
body: Is there a way to reopen that bug so that it's no longer in Resolved/Won't Fix status, or to at least document this somewhere that isn't hidden in a bug report? That bug didn't show up in my searches for this issue, nor is it mentioned here: <http://confluence.atlassian.com/display/DOC/Code+Block+Macro>

I'm also having the same issue as many of the current commentors on that page are having, where all my indentation gets removed when pasting into the code block. Is there a bug report open for this?


author: Joe Clark
body: I've re-opened <https://studio.plugins.atlassian.com/browse/NCODE-82> to track it again.

I think there are some white-space/indenting related bug reports in the NCODE project - try having a search and see if you can find any.


author: HGDN Administrator
body: My problem is slightly different -- I am getting different indenting of code blocks on the same page, and it is never the way I want it. This is a very undesirable loss of functionality in the WYSIWYG editor.


Tags: code-block

wysiwyg
Setting infoPanelWidth in Confluence
Asked by Clive Newitt:

On the dashboard of Conflunece there is a variable infoPanelWidth which controls the width of the 'All Updates' \& 'Favorite Spaces' tabs. Where is this controlled from? How would you reduce the size of this to 50% of page width?


Answers:
author: Remo Siegwart
body: I'm not sure if this variable is still in use. But if you want to reduce the size of the right column on the dashboard, you could just define a custom stylesheet in the Confluence administration console:

```
div.dashboard .dashboard-group.left {	width: 50%;}div.dashboard .dashboard-group.right {	width: 50%;}
```

Hope this helps

comments: author: Vishali
body: If I have to create another panel with some content, how do I set?

Thanks,


author: Joe Clark
body: What kind of variable are we talking about here? Is this a CSS selector or a JavaScript variable, or something else?
calendar plugin and outlook integration
Asked by Gustav Stresemann:

Hello,

is it possible to integrate the calendar from the calendar plugin in MS Outlook 2007 or 2010? I have read above the addin "outlook2ical" for Outlook but is it possible without any addin to add this in my outlook?

Thank you!

Bye


Answers:
author: Sherif Mansour
body: Hi Gustav,

If you are reffering to the old Clanedar plugin, yes I think it is possible, however that plugin is not supported or maintained. If you are referring to Team Calendars for Confluence, yes you can subscibe from Outlook 2010: <http://confluence.atlassian.com/display/TEAMCAL/Subscribing+to+Team+Calendars+from+Microsoft+Outlook>

comments: author: HDub
body: Here's the thing, subscribing to the team calendar with Outlook 2010 works, but it doesn't seem like it updates when changes are made or it isn't updating very quickly. Has anyone done any testing around this and what were the results?

I've got this working well in Google Calendar and I am doing remote testing with someone who uses outlook 2010. So far we've had the calendar add on the local Outlook add appointments that were removed on the confluence calendar and leave appointments that were removed. Seems like the opposite of what I'd like it to do. Ugh.


author: John Paz
body: [https://answers.atlassian.com/questions/18594/calendar-plugin-and-outlook-integration](calendar-plugin-and-outlook-integration)


author: John Paz
body: [https://answers.atlassian.com/questions/18594/calendar-plugin-and-outlook-integration](calendar-plugin-and-outlook-integration)


author: John Paz
body: [https://answers.atlassian.com/questions/18594/calendar-plugin-and-outlook-integration](calendar-plugin-and-outlook-integration)


author: John Paz
body: Hello all! I've tracked down a more solid solution and did some testing on it to confirm. Try it out and let me know if it works: [https://answers.atlassian.com/questions/53142/how-to-share-a-team-outlook-calendar-on-confluence?page=1#215498](/questions/53142/how-to-share-a-team-outlook-calendar-on-confluence?page=1#215498)

If it does, you can repay me in upvotes! (I need the karma apparently, as yesterday Atlassian Answers repremanded me for commenting without enough karma...)

comments: author: Gregory Kneller
body: the link gives error 404


Tags: app

calendar

ms-outlook

team-calendars-for-confluence
I can't enabed the plugins. "Community bubbles"
Asked by kim Boyoung:

Adaptavist Theme Builder and Community Bubbles Plugin were disabled  
Clicking enable, "This plugin failed to enable. Please refer to the logs for more information." print out.  
Community Bubbles Plugin is widely used, so I'm in difficult situation.

Please help :(

-- this is error logs --

2011-11-01 14:36:59,766 ERROR \[http-8080-12\] \[atlassian.plugin.manager.DefaultPluginManager\] enableConfiguredPluginModule There was an error loading the descriptor 'Community Type Manager' of plugin 'com.adaptavist.confluence.bubbles'. Disabling.

-- url: /rest/plugins/1.0/com.adaptavist.confluence.bubbles-key \| userName: dwnoh \| referer: [http://wiki.simplexi.com/plugins/servlet/upm\</span\<\>\>](http://wiki.simplexi.com/plugins/servlet/upm%3C/span)
[java.lang.IllegalStateException: Bundle is uninstalled
at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1574)
at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:887)
at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor.loadClass(BundleClassLoaderAccessor.java:46)
at com.atlassian.plugin.osgi.factory.OsgiPluginInstalledHelper.loadClass(OsgiPluginInstalledHelper.java:63)
at com.atlassian.plugin.osgi.factory.OsgiPlugin.lo...](http://wiki.simplexi.com/plugins/servlet/upm%3C/span)


Answers:
author: Stephan Haslinger
body: Do you have the Adaptavist PLM installed? <https://www.adaptavist.com/display/Plugins/Licensing+Manager>

I had a similar issue when upgrading to community bubbles... Installing newest PLM helped for me


Tags: app
How can I stop extra/empty paragraphs between macros?
Asked by Darcy Michaelchuk:

I am trying to use the Section and Column macros and every time I do ther first line is an empty paragraph that I cannot remove. It adds far to much whitspace on the page.

How can I get around this?


Answers:
author: Fisher
body: The bug is still not fixed? I'm using 6.1.2.


author: Matt
body: The empty paragrah should only visible in edit mode. We had implemented this differently at first to remove the extra line but it had nasty downstream effects in the editor.

comments: author: Darcy Michaelchuk
body: While it is a little frustrating in the editor as so much screen spaces is wasted, it is much worse when these empty paragraphs appear in the viewing of the page. When I inspect the html on the view, it shows a number of blank paragraphs adding unwanted whitespace that I cannot remove.  


author: Darcy Michaelchuk
body: we are running 4.0.4 so I may have to log a bug.

Also, I don't think it happens all the time, but once it does on a page, there is no going back.


author: Matt
body: That sounds like a bug, Darcy. It's likely that it may have already been fixed -- I'm not sure what version of Confluence 4.0 you are running but we just recently release 4.0.4:

<http://confluence.atlassian.com/display/DOC/Confluence+4.0.4+Release+Notes>

You'll be pleased to know we are working on a proper page layouts solution that will make the section and column macros mostly redundant.


author: Matt
body: Bummer. Filing a bug at <http://jira.atlassian.com> would be great so we can fix it in a future release. Thanks Darcy.


Tags: line-break
Page Update notifications broken after upgrading from 3.1 to 3.5.13 to 4.0.3
Asked by Justin Rand:

We recently upgraded our Confluence instance from 3.1 to 4.0.3 with the necessary 3.5.13 version in between. Whenever a page that has watchers is updated, we are seeing the attached exception in the atlassian-confluence.log.

We were having issues saving changes to pages until I found the Knowledge Base article related to CONF-20318. My database has boolean values for DIGEST and NETWORK as opposed to the (0,1) as mentioned in the bug. Following the steps in the KB, I set the values to FALSE where the KB references 0, and TRUE where the KB references 1. The saving issue has been resolved, but no notifications are received for page updates.

I can verify that the daily digest email of changes is working properly as well as the test SMTP server email.


Answers:
author: Justin Rand
body: We still had the Metadata plugin enabled (which was known to be incompatible with Conf 4.0). Upon disabling, this issue went away.
Exporting to pdf and then converting the pdf to word
Asked by Gedalyah Geller:

After I export to pdf and then convert the pdf to Word, all the styles are gone and everything is "Normal." This prevents me from tinkering with the doc and then recreating a TOC.

Any way to retain the styles?


Answers:
author: salvatore
body: I have only tried to [convert pdf](http://www.pqscan.com/convert-pdf/) to images with the help of some toolkts. You can also google it and select one whose way of processing is simple and fast to help you export to pdf and then convert the pdf to Word. Remember to check its free trial package for users first if possible. I hope you success. Good luck.


Tags: export

ms-word

pdf
Hardware crashed. How to build a active-passive redundancy with Confluence ?
Asked by Michael Regelin:

Hello,

Our Server has just crashed two days ago.

This situation shows the limit of our environment.

We would like to build a new environment where server A is active (up) and server B is asleep (down all the time).

When server A crash. I turn on server B.

This process puts a lot of questions in mind:

What about the datastorage ? can I switch from server A to B transparently?

What about licence ? can I switch from server A to B without having problem ?

As Confluence is not a critical application, we dont wont to have an active cluster configuration, despite it would only be a high availability solution...

I would appreciate for help about this situation.

Thanks.

Michael


Answers:
author: B_ Normann P_ Nielsen
body: Hi,

I have just done this for Confluence and JIRA - but of cause with a running standby server, simply with rsync for files in /pack/confluence-data and /pack/confluence - and mysqlsump for the database.

Then a simple script on the standby server to:

1. Drop and create new database

2. Import mysqldump file

3. Start Tomcat on the server

The frequency of the rsync and mysqldump desides how close to real-time data You have. A master-slave MySQL solution is also possible.

Other posibilities could be have Veeam doing it (as You server is virtual I suppose)

BR,

Normann

comments: author: Michael Regelin
body: Thanks Normann,

Sorry for answering so late. I had read your post before but forgot to mark your response.

Thanks also for the Veeam solution.

The Rsync is what we have choosen and a simple oracle restore from our backup solution.

Works great.

Michael


author: B_ Normann P_ Nielsen
body: It does, primary things we need to "change" is the server.xml files as there is no Load Balancer or public URLs for the copy version, it is contacted direcly on hostname with http.

Besides that, is pretty KISS :-)

BR,

Normann
Attached file name is corrupt when it set to macro parameter.
Asked by Hiroki Kondo:

I attached a Word file the file name is written in Japanese to a Confluence page, I added a Office Word macro to show the file's detail at the page. The file name is shown like below.

![](http://dl.dropbox.com/u/221122/crrupped.PNG)

How can I solve ? Is there a configuration to solve the issue?


Answers:
author: PeterKoczan
body: In addition to database character encoding, be sure to verify the application server and Confluence setting too:

- <https://confluence.atlassian.com/display/DOC/Configuring+Character+Encoding>

- <https://confluence.atlassian.com/display/DOC/Configuring+URL+Encoding+on+Tomcat+Application+Server>

Cheers,

Peter

comments: author: Hiroki Kondo
body: Thanks Peter.

It was resolved by setting caracter encoding.

regards.


author: GuilhermeA
body: ????? Hiroko,

It seems that your Browser could be preventing this from encoding correctly. Or could mean that the encodings on Confluence are not correctly set. Maybe using UTF-8 correct the problem.

* <https://confluence.atlassian.com/display/doc/Configuring+Database+Character+Encoding>

I know that the answer came a little late, but hope this helps other users

????,

Guilherme

comments: author: Hiroki Kondo
body: ????? Heck.

It was resolved by setting caracter encoding.


Tags: language-ja
Confluence becomes unresponsive.
Asked by Saurabh N. Deshpande:

Hello Guys,

I am running into an interesting issue over here.

I have Confluence 3.5.9 installed on Ubuntu Server 10.04 LTS.

During normal hours when people are accessing the Confluence it works really well. But the moment people stops accessing it, after 15 to 30 minutes the server becomes inaccessible.

The only way to get it in functional mode is by running an SSH session to Ubuntu Server. The moment I log in the Confluence page beomes active.

Any Thoughts ?

Please let me know if you have a Solution or if someone else have experienced the same issue.

Thanks,

Saurabh


Answers:
author: Bob Swift (personal)
body: Is your server going into sleep mode?

comments: author: Saurabh N. Deshpande
body: That's what I am trying to find out.

I am pretty new with Linux alltogether so still finding it tough.

Any chance you can guide me ?


author: Bob Swift (personal)
body: Sorry, try the Ubuntu forums.


author: Saurabh N. Deshpande
body: Thanks a lot