youngmon/atlassian-qna huggingface dataset:
Migration from Teamworkgrow to Trello
Asked by Sipos Istv?n:

Our company would switch from the teamworkgrow system to Trello. Can My sql backups (projects, data, tasks, etc.) be uploaded to trello, and how?


Answers:
author: Dreamsuite Mike
body: Hi [@petersispoidis](/t5/user/viewprofilepage/user-id/4442159) if you export your SQL backups to csv, there are at several import power-up in the powerup directory. I have used both of the ones below successfully:

[Import by Blue Cat](https://trello.com/power-ups/61fa6cd2cc14647c2c9ee821/import-to-trello-by-blue-cat-csv-excel)

[Smart Import](https://trello.com/power-ups/5fb7d8a81a249a21b4b69bed/smart-import-from-excel-csv)


author: Alex Koxaras _Relational_
body: Hi [@Sipos Istv?n](/t5/user/viewprofilepage/user-id/5201584) and welcome to the community,

Trello currently supports data import from their API or use 3rd party power ups (<https://support.atlassian.com/trello/docs/importing-data-into-trello/>). But from a quick search I didn't find any app for direct import from Teamwork
Butler Automation - Error for Custom Fields
Asked by Joe Fournier:

Hello Trello,

When running some normal Butler functions as part of our processes we recieved the following error code:  
Trello error: There are too many custom fields on the board. Remove some to add more.

After some testing and troubleshooting, we narrowed this error down to one specific custom field. When the specific custom field (checkbox) was selected the card would not perform its triggered function and copy the card to another board within our organization.

Has anyone else experienced a particular custom field breaking processes?


Answers:
author: Dreamsuite Mike
body: My experience is that there is a 50 field hard limit for custom fields but I would also advise my clients to try to limit the number of custom fields to keep things manageable.

How many custom fields do you have and how are you using them? (screenshot would help)

comments: author: Joe Fournier
body: I have custom fields on two boards that are text, dropdown menus, numbers, and date \& time.

The board with the butler rule set to copy a card to another board had 26 Custom Fields.

The board receiving the copied card has 50 fields. 21 of which import from the originating board. After consideration this is most likely the culprit.

I was using the Butler - Rule feature to remove 5 of custom field, and copy the card to another board.

After putting in a ticket with Trello and investigating the issue further myself, it appears that users on field one had added a new field that was trying to transfer to the second board. After deleting a unused field it fixed the issue. Now all should have to do is fix the rule to not include the new custom field on board 1.


Tags: butler

custom-field
Why do large PDF files keep reloading?
Asked by Anthony Cohron:

We have shop drawings loaded in attachments. But, larger files are hard, to impossible, to view because they constantly reload. When opened, as soon as they are loaded, and begin to zoom in, or scroll through the pages, they reload. Is there a way to load them so this doesn't happen?

The issue seems to be more prevalent with files larger than 3 to 4 mb.


Answers:
author: Sal
body: Hey [@Anthony Cohron](/t5/user/viewprofilepage/user-id/5201172),

I hope you're doing well today!

I've never experienced or heard of such a problem before when viewing PDF files on Trello. Would you kindly open a support ticket with us and send us all the details you have about this problem in your case? Having a support case, we can provide better support and work with you to understand and solve your problem together.

You can open a support ticket with us at <https://trello.com/contact>. We'll wait for your contact! Have a fantastic end of your week, Anthony!
Applying Automation Across Multiple Boards
Asked by Rachel:

I want to be able to apply my automation rules across multiple boards at once, not add individually, by rule. Is this possible?


Answers:
author: Dreamsuite Mike
body: Hi [@Rachel](/t5/user/viewprofilepage/user-id/5201150)

Welcome, you can bulk add your rules by creating a library.

This should help you, but if you have any other questions please feel free to ask:

<https://support.atlassian.com/trello/docs/working-with-command-libraries/>
Is it possible to have fields only controlled by specific users?
Asked by Jeremy Malander:

Use case is for our developers to create project sizing (small, medium, large) after someone has submitted a request. thanks!


Answers:
author: Sal
body: Hey [@Jeremy Malander](/t5/user/viewprofilepage/user-id/5201138),

I hope you're doing well, and welcome to the Atlassian Community!

I'm afraid not. Trello has no fine-tuned features, such as limiting who can use a custom field within your board. Currently, either the board member will have access to the board and the custom field to modify it, or they won't have access at all.

Depending on what you're trying to achieve with Trello, custom fields may not be the best alternative.
Login issues on iphone
Asked by Evermes:

Logging in from my desktop still works, but I am no longer able to login on my iPhone. Each time I try, I get the error message below.

I deleted the Trello app and reinstalled it, but it didn't help.

![IMG_4100.PNG](/t5/image/serverpage/image-id/253014i34CDD762ACA33A74/image-size/large?v=v2&px=999 "IMG_4100.PNG")


Answers:
author: Sal
body: Hey [@Evermes](/t5/user/viewprofilepage/user-id/5201092),

I hope you're doing well today, and welcome to the Atlassian Community!

I see you've already created a support ticket with us today. As soon as one of my teammates is available, we'll take a look at your case and assist you with your logging problem on iOS. We appreciate your patience, and have a fantastic day!

comments: author: Evermes
body: Thanks, Salomao!


Tags: login
When using Pipedrive, how can I get the same List to dos from Trello to new deals?
Asked by Manuel Casanova:

Every time a deal is made, I need a list of to dos to be executed. Same list every time.

How can I produce a list in Trello, so when a deal is done in Pipedrive, that list of to dos, pops up?

Tks


Answers:
author: Lara
body: Hi Manuel,

Thanks for reaching out!

You could look into the Pipedrive integration with Trello here: <https://support.pipedrive.com/en/article/pipedrive-integration-trello>. That integration was developed and is maintained by the Pipedrive team, so if you have any questions, you'll want to reach out to their support team.

Alternatively, you could potentially build your own integration using a service such as Zapier: <https://zapier.com/apps/trello/integrations/pipedrive>. If you have any issues with that, you'll want to reach out to the Zapier support team.

Hope that helps!

All the best,

Lara  
The Trello Team
criar n?meros autom?ticos nos quadros
Asked by leandro.pavan:

Tenho um quadro e nele v?rios cart?es com um numero inicial, queria saber se tem como automatizar o quadro para criar o n?mero do cart?o autom?tico e em sequ?ncia, para n?o ficar digitando os n?meros todas as vezes.


Answers:
author: Dreamsuite Mike
body: Hi [@leandro.pavan](/t5/user/viewprofilepage/user-id/5200936)

You can use the card number. It will be sequential.

You can use the automation:

"when a card is added to the board, rename the card to {cardnumber} {cardname}"
Gostaria de saber como fa?o para mudar o formato de apresenta??o dos quadros para um embaixo do outr
Asked by atende2022_:

*** ** * ** ***

Atualmente ele est? assim como na primeira imagem, p?ssimo para visualizar. Gostaria que ficasse como na segunda imagem em formato de lista.![WhatsApp Image 2023-04-20 at 10.33.25.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/252954i07A077407535A82B/image-size/large?v=v2&px=999 "WhatsApp Image 2023-04-20 at 10.33.25.jpeg")![WhatsApp Image 2023-04-20 at 10.36.17.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/252955i510A47A8F9BD14E8/image-size/large?v=v2&px=999 "WhatsApp Image 2023-04-20 at 10.36.17.jpeg")


Answers:
author: Rafael - Proplan
body: Na primeira imagem est? aplicado algum tipo de "Filtro", caso voc? clique no X, ao lado do bot?o "Filtro", creio que a visualiza??o dos cart?es ser? ajustada.
Listas sincronizadas con otros tableros
Asked by Juan Antonio:

Necesito generar en cada tablero una lista con tarjetas de tareas. Esta misma lista, quiero que exista sincronizada en otro tablero. El objetivo es tener un tablero con 10 listas, cada una sincronizada con un tablero diferente para tener juntas las tareas de todos los proyectos. C?mo lo puedo hacer?? Lo explico en este Loom <https://www.loom.com/share/0c4d69d6b7f4423fb48bba0938facc80>


Answers:
author: Oliver S
body: Hi Juan, welcome to the community! :)

There are a number of options available to mirror / sync cards: <https://support.atlassian.com/trello/docs/mirroring-cards/>

Really depends how you want to go about it. We have Automation Built into Trello which can help with this. That being said, there are some Third-party Power-ups that help accomplish this as well. Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products are also separate. We're also not able to endorse or provide support for any third-party Power-ups (since we don't work with them directly).

Hope this helps.
Actualiser Trello apr?s avoir travaill? Hors ligne
Asked by Virginie SAKS:

J'utilise l'app Trello qui m'indique constamment que je "mes modifications ne seront pas enregistr?es parce que je suis hors ligne" (alors que je suis reconnect?e ? internet). Je suis toujours oblig?e de fermer et de rouvrir Trello. Comment faire pour actualiser Trello automatiquement ?


Answers:
author: Lara
body: Bonjour Virginie,

Merci de nous avoir contact?s !

Pourriez-vous v?rifier si le probl?me persiste lorsque vous utilisez un autre r?seau ? Essayez ?galement d'utiliser un autre navigateur.

Par ailleurs, avez-vous tendance ? garder une fen?tre de navigateur ouverte avec Trello pendant de longues p?riodes ?

C'est une chose qui peut certainement augmenter le risque de perte de connexion. Veillez ? rafra?chir la page r?guli?rement, en particulier apr?s avoir r?veill? l'ordinateur, afin de vous assurer que la connexion reste active.

Lara  
The Trello Team

*** ** * ** ***

Hi Virginie,

Thanks for reaching out!

Could you please check if the issue persists when you use a different network? Please also try a different browser.

Also, do you tend to keep a browser window open with Trello for long periods of time?

That's one thing that can definitely increase the risk of the connection being lost. Making sure to refresh the page periodically, especially after waking the computer from sleep, will help make sure that stays active.

Lara  
The Trello Team

comments: author: Th?o
body: Bonjour,

J'ai exactement le m?me probl?me, il semblerait que ++l'application Trello pour Windows++ se d?synchronise toute seule au bout d'un certain temps, entre 30min et 1h je dirais, et ce souci est apparu avec le passage de mon PC sous Windows 11.

Etant donn? qu'il n'est pas possible de "rafraichir" la page sur l'application, le seul moyen est de fermer et rouvrir l'application et cela est en effet tr?s contraignant.

Merci de nous indiquer si il est possible de r?soudre ce souci.

Th?o


author: Alina Kurishko
body: Hi Theo,

I hope that's okay if I respond in English ?

You can in fact refresh your app by pressing CTRL+R. The "You're offline" warning should disappear then.

If the issue persists, can you please let me know if you tried out Lara's suggestion to test using the app when connecting your device to a different Wi-Fi (for example, hotspot the internet from your phone to your PC) or cable internet?

Also, are you using any VPN software on your PC? It sometimes affects Trello's performance.

You can also try some other troubleshooting steps from this article: <https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/>

Hope this helps!

Alina \| The Trello Team
Automation rule performing second action before first is complete
Asked by Richard Spence:

Hello, we have a scheduled automation rule that is not working as expected. I believed that the actions would complete before moving on to the next one but this doesn't appear to be the case.

Our rule moves all cards from a list on one board to a list on another board at a specific time, and then archives the list.

However we are experiencing that the list is being archived before all the cards have been moved. We are having to implement a work around to split the rule up in to 2 rules that run 5 minutes apart.

Am I right in assuming that this is a bug and that the expected behaviour would be that the first action completes before the second is done?


Answers:
author: Dreamsuite Mike
body: Hi Richard, I don't think Trello would consider this a bug but you are right that Butler doesn't execute commands sequentially. I haven't every gotten to the bottom of its execution routine but I know it seems to group similar activities and execute them in bursts of 3.

This can be very frustrating and has left me with some very irritating timing bugs in more advanced automations.   

In your instance have you tried this:

![Screenshot 2023-04-20 150306.png](https://community.atlassian.com/t5/image/serverpage/image-id/252960iB9E808D7AB4BD0CB/image-size/large?v=v2&px=999 "Screenshot 2023-04-20 150306.png")

You can use an automation to generate the list of the same name on the starting board...

comments: author: Richard Spence
body: Thanks, it is weird as we have a similar rule running on another board and it hasn't behaved this way. For now we will separate the actions in to 2 rules to run 5 minutes apart to make sure the first is complete before the second runs


Tags: automation

butler
How can I view the Start and End date of Trello card when it?s synced with my Google calendar?
Asked by Rusty Albright:

When I sync my Trello calendar with my google calendar the google calendar only shows the end date of a project. For example: Project on Trello is may 1st to may 15th. The google calendar only shows may 15th. Is there a setting I need to change?


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community!

Right now, this feature isn't available within the Calendar Power-Up or the Calendar view in Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

Alina \| The Trello Team
Trello migration to company account - where are my previous boards
Asked by Rosa Zapata:

Hi,

My account got migrated to Atlassian (?). I don't know how to find the old boards, which were also under the same account so I can review my work.


Answers:
author: Beverley
body: Hi Rosa - welcome to the community!  

If your Trello account has been migrated to Atlassian, this means that your workplace also uses other Atlassian products, like Jira and Confluence, and because Trello is owned by the same company, your Trello account has been migrated into that platform.  

You'll be able to view all your boards by going to your boards page: <https://trello.com/u/my/boards>  

I hope that helps!
Quero alterar meu plano de premium para gr?tis, como fa?o?
Asked by LAERCIO FERREIRA:

N?o encontro a op??o de faturamento dentro de configura??es para alterar o plano, preciso de ajuda para alterar o plano de premium para o gr?tis, basico, s? uso 1 quadro e plano gratis ? suficiente para mim.


Answers:
author: Beverley
body: Hi Laercio!  

In the left side bar, go to Workspace Settings \> Billing. You will then find an option to change your plan.  

We have a guide with more information on how to change plans: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>  

I hope that helps!
Trello and Jira server integration
Asked by RL Prasad:

Hi,

I am trying to integrate our Jira server (On Prem) with Trello using the Powerups.

When I provide the URL to authorize, I get an error as invalid URL.

Our Jira instance is accessible from Internet

Do we need to whitelist any IPs of Trello to connect to Jira?


Answers:
author: Oliver S
body: HI RL,

Welcome to the community! :)

There shouldn't be any additional IPs you need to whitelist.

We have this guide which runs through how to get set up with the Jira Power-up: <https://support.atlassian.com/trello/docs/using-the-jira-power-up/>

Specifically, wanted to call out this bit:

> If you're connecting to a Jira Server, you'll first need to install the [Trello Connector for Jira Server app](https://marketplace.atlassian.com/plugins/com.atlassian.jira.trello.jello/server/overview) to your Jira Server. However, please be aware that your Jira Server has to be accessible on the public internet and not be behind SSO (Single Sign-On). Jira Data Center also needs to be accessible on the public internet and not be behind SSO in order to work with the Jira Power-Up.

Do you have the Trello Connector for Jira Server app installed on the Jira side? :)

Let us know how you go!


Tags: jira
Chaves APi
Asked by Ana Carolina da Silva Alves Neves:

Chaves API de desenvolvedores. Como obter? {#toc-hId--468748209}
----------------------------------------------------------------


Answers:
author: Mutya A
body: Hola Ana,

Para gerar uma chave de API, primeiro voc? precisa criar um Power-Up do Trello aqui: <https://trello.com/power-ups/admin>

Aqui est?o as instru??es sobre como obter as chaves da API do Trello:  
<https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/#managing-your-api-key>
Como fa?o para atrelar o SEI ao TRELLO?
Asked by Ana Carolina da Silva Alves Neves:

Como fa?o para atrelar o SEI ao TRELLO?


Answers:
author: Oliver S
body: HI Ana, welcome to the community! :)

By SEI, do you mean this browser extension?  
<https://chrome.google.com/webstore/detail/sei%20trello/dnjlkohajpocckjiddppmfhkpfdbkecl?hl=pt-BR>

While the extension isn't made by Trello - if you need any help getting started you can contact the developer directly: luis.reischak@gmail.com

Hope this helps! :)

*** ** * ** ***

Portugese translation:

OI Ana, bem vinda a comunidade! :)

Por SEI, voc? quer dizer esta extens?o do navegador?  
<https://chrome.google.com/webstore/detail/sei%20trello/dnjlkohajpocckjiddppmfhkpfdbkecl?hl=pt-BR>

Embora a extens?o n?o seja feita pelo Trello - se precisar de ajuda para come?ar, entre em contato diretamente com o desenvolvedor: luis.reischak@gmail.com

Espero que isto ajude! :)
Send mails from Outlook to Trello board
Asked by Alicia Fil?u Birlanga:

Hello,

I have a question. My customer wants to send mails to Trello board from Outlook, but she received error emails.

She can send mails to the cards, but not to the board.

Is there a difference between send emails from Gmail or send emails from Outlook?

Maybe is a problem of server?

I think the way is the same.

Thanks.

Alicia.


Answers:
author: Christl_Email for Trello
body: Hi [@Alicia Fil?u Birlanga](/t5/user/viewprofilepage/user-id/4580923)?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

It's tricky to identify the issue without the exact error they are getting. With Outlook we've sometimes seen that certain Microsoft 365 accounts will default to block automatic email forwarding. It might be worth looking into **allowing automatic external forwarding** for the specific email address they want to use (check out our article on [how to prevent Microsoft 365 from rejecting to forward emails](https://help.sendboard.com/en/articles/5157840-prevent-microsoft-365-from-rejecting-to-forward-emails-to-trello) for example errors and steps to follow).

If that doesn't solve it you might need to [open a support ticket with the Trello team](https://trello.com/contact#/) so that they can help you troubleshoot.

comments: author: Alicia
body: Hi [@Christl_Email for Trello](/t5/user/viewprofilepage/user-id/4784982) !

Thank you for your answer, but, they don't use automatic forwarding really, they use manual forwarding. When they need to forward a message, they resend it to the board email address. And then they receive the email with an error message.

I will ask them ton send me that error email and I will open a support ticket with Trello team.

Thank you for your help :-)

Alicia


Tags: server
I would like to assign someone as admin on a bamboo account. How do I do that?
Asked by Zung Nguyen:


Answers:
author: Adalberto Schneider
body: Hi Zung,

This documentation may help you.

<https://confluence.atlassian.com/display/BAMBOO/Granting+administration+rights+to+a+user>

Cheers,

Adalberto


author: Zung Nguyen
body: I guess I should re-phrase this question. We have a team account which one person setup with a company credit card. This person is not really part of the dev team and doesn't want to have to manage the account, so he wants to assign admin privileges to someone on the dev team, who will then create accounts for other team members and assign permissions, etc. Can this be done?

Thanks.


Tags: cloud
How can I set a different trigger for branches vs. master?
Asked by Mark Hirota:

There are some builds in Bamboo that I'd like to trigger differently depending on if it is a branch vs. master.

For example, really long-hauls test builds that should trigger nightly or weekly on master, but only manually on any given branch.

How can this be done?


Answers:
author: Mark Hirota
body: Thanks Rafael, I suppose I should've been more explicit. I want to set the *default* trigger for branches to be different than the branch... Using the above method works, but must be done manually for each branch created (or auto-created).


author: rsperafico
body: Hello Mark,

Thank you for your question.

In Bamboo, please go to "*Plan configuration* " and select **your branch** under "*Branches* " located below "*Stages \& jobs*".

Bamboo will display 4 tabs: ***Branch details**, Source repository, Notifications* and*Variables*

Under "*Branch details* ", please look for **Trigger type \>\> Change trigger**and select the trigger type of your choice.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support