youngmon/atlassian-qna huggingface dataset:
Best way to import data from another source into a confluence table
Asked by Matthew Rouse:

We frequently have data collected from other systems (i.e. SQL queries, excel spreadsheets etc.) that we want to summarise in a table in a confluence page.

What is the best way to achieve this?

Until recently, we had been using the **++insert markup++** macro to create tables, by colating the data together and inserting in markup, similar to the below:

> \|\|Heading 1\|\|Heading 2\|\|
>
> \|cell 1\|cell 2\|
>
> \|cell 3\|cell 4\|
>
> ...
>
> \|cell n-1\|cell n\|

but with this having been removed in the new editor version, this is no longer possible.

Is this possible to achieve now without buying extra add-ons? If not, the manual method of copying one cell into a confluence table will render this exercise impractical.


Answers:
author: Matthew Rouse
body: Seems I may have found my own answer? New editor mode now accepts raw copy/paste from excel and understand how to interpret new rows/columns!! :)


Tags: confluence-cloud
Where is the Knowledge Base for Confluence Cloud?
Asked by Bob Sovers:

When I navigate to: <https://support.atlassian.com/confluence-cloud/>

Then to "View Knowledge base" on that page, it takes me to:

<https://confluence.atlassian.com/confkb>

Which is the Confluence knowledge base for Confluence Server v7.1

MOST of which does NOT apply to Confluence Cloud.


Answers:
author: Bob Sovers
body: 1) Atlassian has no Knowledge of Confluence Cloud....

2) It is being "fixed" (just like the page editor \& a dog at the vet.)


author: James Dellow
body: Despite the breadcrumb saying "Confluence Server v7.1", the knowledgebase is in fact a collection of articles that relate to different or multiple version of Confluence (server and Cloud). e.g. <https://confluence.atlassian.com/confkb/can-t-check-base-url-warning-in-confluence-6-1-or-later-884707131.html>

There are more server related articles because that version has been around longer and has features not available in Cloud or need to be administered by Atlassian Support. Try searching for "Cloud" and you will find them.

However, when you look at the documentation, you get version / type specific guides. However, some aspects of the Cloud documentation is out of date while the new editor is being introduced.


author: Jack Brickey
body: Yes this has been my experience as well. The KB is not separated out between cloud/server. In my searches most of the articles apply and have been helpful. While it would be ideal to have the two separated out I'm not sure that would be the best solution. I would rather see a demarcation of what platform it applies to maybe a "this is for server...for cloud see this...". That said, I haven't been encumbered by the mixing of the two where KB is concerned. IMO, I prefer to see the efforts on ensuring the documentation is separate. While 5 years ago the deltas were not great today the platforms are quite different especially where the UI is concerned.


Tags: confluence-cloud

documentation
Require a label when publishing a page?
Asked by Lesley Heizman:

We are on Confluence Cloud-is there a way we could setup when a user publishes a page in a certain space or a certain page template that they select a set of labels for the page? We'd love to enforce this in certain areas but not for Confluence as a whole. I'd be open to an add-on as well if one would support this functionality.


Answers:
author: Brant Schroeder
body: Lesley,

The only way I know of to get labels on a page is to create a template and add them to it so when the page is created it will already have them. I do not know of any add-on that requires this. Here is some helpful documentation <https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>


Tags: confluence-cloud

label
Apply CSS on certain entries in Confiforms CalendarView
Asked by Leonardo Felippe Teixeira:

Hello!

I'm using Confiforms to create a home office calendar. What I need is that the entries shown in the calendar can automatically change colors depending on the number of entries with the same date. Is there any way to apply a filter or rule to only a range of the dataset?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

This is easy to do with ConfiForms CSS Rules, as shown here <https://wiki.vertuna.com/x/RoES>

Alex


author: Carla Ivette Ramirez Mandujano
body: Hi! did you resolve your question?


Tags: colour

confiforms

confluence-server

server
Links within the Jira Filter Gadget are not https and don't work
Asked by Ben Radlinski:

Users recently pointed out that links to Jira in the Jira Filter gadget time out because they're trying to link to an http address and not https. I've confirmed that the application links are working between Jira and Confluence and everything looks good. It seems to be timing out (according to the Dev Tools panel in chrome) with no real error. Certs are all up to date. Is this a networking issue? Both my Jira and Confluence boxes are on AWS. Any ideas?


Answers:
author: Ben Radlinski
body: Turns out it was the application links. They said they were working but they were not being truthful (the link was http://\*\*\*\*:8505 or something like that). I deleted the links from Jira and Confluence and then recreated them with the correct URL and it worked.


author: Brant Schroeder
body: Is the application link http or https? Could be that you set it up as http.

comments: author: Ben Radlinski
body: Yes, forgot to mention that I confirmed this as well. Links are set up as https://

And our base URLs for both Conf and Jira are https://


author: Brant Schroeder
body: When you create them now are they going to HTTP or HTTPS? Just wonder if these are legacy links or if the issue is still happening?


author: Ben Radlinski
body: I tried creating a new page, added the filter with the same search and got the same result. All links are rendered as http://.


Tags: confluence-server

server
How Can I Create Fixed-Width Pages?
Asked by David Pipgras:

Greetings!

I am new to using Confluence (having come from a SharePoint environment) and we are using Confluence 6.15.7 at my company, and I would like to know if it is possible to create a fixed width page?

I am creating a series of pages that would all use the same "template" -- which is to say the two column ( xx\|x with the larger column on the left and smaller on right), as well as a single column for headers, etc. I want to be able to keep these columns the SAME SIZE no matter how larger the window is -- we use both laptops and larger screens, so keeping the formatting consistent has been a major pain point for me.

Is there a (hopefully simple) way to set the page to the "full size" of the columns, so that the columns and content will display without large gaps between columns, and/or without scrollbars appearing?

For example:

![ConSample.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/74021i3F86BA494EA6BD5E/image-size/large?v=v2&px=999 "ConSample.jpg")

In the sample above, the two columns should stay the same widths, regardless of how large the browser window is.

Any help is appreciated.

--Dave


Answers:
author: Dominic Lagger
body: Hi [@David Pipgras](/t5/user/viewprofilepage/user-id/3651177)

I don't think there is a proper solution with the "sections". The only way I could think of is to use a "Fixed table".

Hope this helps

Regards,

Dominic


Tags: width
How to display Jira's field value without labels?
Asked by Minh Tran:

Hi all,

I am attempting to create a Confluence page that automatically updates the content based on Jira's ticket's field value. One issue I came across is that the Jira Issue/Filter macro in Confluence will always display the labels for the field value I am including.

For example, if I show Due Date of a ticket as the Target Completion Date on my Confluence page, it would show as the attachment below. Any way I can hide the "Due" label and only display "Mar 30, 2020"?

![Labels for Field.png](/t5/image/serverpage/image-id/74001i7343F777CB65E059/image-size/large?v=v2&px=999 "Labels for Field.png")


Answers:
author: Dominic Lagger
body: Hi [@Minh Tran](/t5/user/viewprofilepage/user-id/3651040)

There are a lot of users who complain this "feature". And for now, there is no solution to remove the "header" of the jira macro. (<https://community.atlassian.com/t5/Confluence-questions/In-Confluence-is-there-a-way-to-suppress-the-column-headings/qaq-p/348594>)

A solution would be to write an own user macro, which gets the data from JIRA via the application link, but this is not as easy as it sounds :)

There is a nice plugin, which would be another possible solution. With [PocketQuery](https://marketplace.atlassian.com/apps/1211199/pocketquery-for-confluence), you can make easy REST Calls, so you could do the rest call to your JIRA instance.

Hope this helps

Regards, Dominic


Tags: confluence-server

server
How can I select a word and show me information instantly?
Asked by Luis Hern?ndez Pineda:

What I'm looking for is that when I go through a word that is as a link, it shows me a short description or information about that word? Thank you very much


Answers:
author: robert Mugabuhamye
body: hello [@Luis Hern?ndez Pineda](/t5/user/viewprofilepage/user-id/3650990)   
In my company, we use the addon [smart-terms](https://marketplace.atlassian.com/apps/1219677/smart-terms-for-confluence-glossary?hosting=server&tab=overview) .  
Regards

comments: author: Luis Hern?ndez Pineda
body: Thank you very much [@robert Mugabuhamye](/t5/user/viewprofilepage/user-id/385916) . It is just what I was lokking for.


author: Luis Hern?ndez Pineda
body: [@robert Mugabuhamye](/t5/user/viewprofilepage/user-id/385916) excuse me, is necessary install this addon in all computers? or only installing in one account de atlassian


author: robert Mugabuhamye
body: hello [@Luis Hern?ndez Pineda](/t5/user/viewprofilepage/user-id/3650990)   

You need to be an admin of your confluence or ask the admin of your confluence to install it.  

once it is installed, it is accessible to the confluence users.  

<br />


author: Luis Hern?ndez Pineda
body: Thank you [@robert Mugabuhamye](/t5/user/viewprofilepage/user-id/385916)
What is the best way to manage Audit tracking and closures in the Confluence?
Asked by Jas S.:

Am going to share below how we started using Confluence and ended up with a web of not so connected confluence pages. Am looking to seek help on better integrating these pages, and having my team add information only once. Appreciate your help to make this process more efficient, and at same time allow executives to see detailed view from Confluence.

We started using Confluence to capture simple table of Audit findings (issues) on a confluence page, tagged owners for those and would put status as Open, Execution, Closed etc. But as discussions started, and there were documents shared for each finding, we created a sub page for each finding. Now users had to enter information twice.

Further to track daily logs of people working and adding these findings, another set of pages were created for each project, to capture the daily logging of observations.

There must be a better way to integrate these. Am thinking if we need JIRA as backend integration now to easily track findings (issues). And then just create templates to pull the reports from Confluence - online as well as download in predefined formats for executive summary.


Answers:
author: Aron Gombas _Midori_
body: To me it sounds that Jira could a better tool to handle this.

One audit finding is one issue (use a special issue type), discussions are comments on the issue, assignee and state changes are native issue features, etc.

Then you can use every sort of Jira reporting options (gadgets, apps, etc.) to compile an executive summary.


Tags: issue
How can I migrate all wiki spaces to another group(site)
Asked by cwssupport:

I want to know the steps involved in migration all of the wiki pages in all the spaces into another groups under a different license.

Kindly advise.


Answers:
author: Shannon S
body: Hello Amal,

Thank you for contacting us about this.

From my understanding, you're either trying to migrate the data to a new Confluence site, or you want to merge two Confluence sites together. Is that right?
> I see you raised the same question in support, where my colleague explained to you the process to merge:  
>
> **Merge 2 Confluence instance**   
> **Source Confluence** : instance A  
> **Destination Confluence**: instance B

1.
   > [Export all spaces individually](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html) from instance A.![](https://getsupport.atlassian.com/images/icons/emoticons/information.png) Ensure that all the exported space's space keys are not overlapping with any in instance B. Confluence will not allow the import if the space key already exists in the instance.
2.
   > [Import the space backups individually](https://confluence.atlassian.com/doc/restoring-a-space-152036.html) that were generated from instance A into instance B
3.
   > Once the import is completed, create the users accounts from instance A to instance B.![](https://getsupport.atlassian.com/images/icons/emoticons/information.png) If all the users in instance A are synced from an external user directory, then you can proceed by adding the user directory to instance B and sync all of the users. Please ensure that there are no users in instances A and B that share the same username.
4.
   > Once all users are synced, the merge is consider completed.:warning: We suggest that you to first perform this on a test instance before performing it on the production instance to avoid any business impact.

See [Create a Staging Environment in Confluence](https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html) for details on how to create a test instance.

If you simply want to migrate Confluence and replace all of the data on instance B, then see [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html).

Regards,

Shannon

comments: author: R L
body: I have a similar situation where our Engineering team wiki spaces (only) is trying to migrate all their data as exactly appears from the original company Wiki (A) to the other confluence site. Basically transferring and adding this Wiki space of the Engineering team to another confluence site (B) that's currently in use by another satellite office of my company.

What data files need to be backed up?

What are the steps involved to transfer all data to the other confluence site?

Please advise. Thanks!


Tags: confluence-server

server
What are the limitations of creating an online Help file in Confluence?
Asked by nchace:

I am looking to create an online Help file in Confluence. I would like to use the current, three tiered structure to develop this. Is there anything that will prevent me from linking this to an in-house system or any other limitation of which I should be aware?

Thank you!

Nicole C.


Answers:
author: Shannon S
body: Hello Nicole,

Welcome to Atlassian Community. It's nice to meet you!

From my understanding, you are using Confluence to host your knowledge base pages for your company. Is that right?

There's nothing to prevent you from linking to the Confluence Cloud site from your company's local site. You might need to get in touch with your network admin and just ensure you aren't blocking access to any of o[ur domains or IP ranges](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html).

Besides that, your users will either need a Confluence license in order to view the pages, or you need to [open up public access](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html) to them. Be aware, that when you allow public access to a site in Confluence, then the general public is able to read those pages. If you need to restrict them, then you need to provide licenses to your employees.

Alternatively, if your company is using Jira Service Desk, then you can open up a Confluence space only to the [Jira Service Desk Customers as an internal knowledge base](https://confluence.atlassian.com/confcloud/use-confluence-as-a-knowledge-base-724765471.html). For this, you'd need to add Jira Service Desk to your Cloud account via the Billing section.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
why has my @ stopped working to tag other users?
Asked by Fiona Folland:

when I type @\[deleted\] then members of my team used to pop up and I was able to tag them in stories / pages.

this no longer works in confluence - but appears to work in JIRA, this does not make sense! any tips?


Answers:
author: Shannon S
body: Hi Fiona,

Thank you for contacting us about this. I just have a few questions for clarification on the issue.

1. Do other users experience this issue?
2. Does this occur in multiple web browsers?
3. Do you have autocomplete disabled in your [editor preferences](https://confluence.atlassian.com/confcloud/edit-your-user-settings-724765386.html#Edityourusersettings-Edityoureditorsettings)? If that is disabled, then it will turn off the mention ability for just your user.

Thanks for your help and let me know if you have any questions!

Regards,

Shannon


Tags: cloud

confluence-cloud
Re-ordering of page comments in date order
Asked by sonia williams:

Hi

When I add a comment it stays at the bottom of a page, I would like to have the newest comment displayed at the top of the page. They need to appear in date order as the example below, how do I do this?

Example -

24.11 - comment 123

24.11 - comment 1

23.11 - test 1

22.11 - test

Thanks


Answers:
author: Shannon S
body: Hello Sonia,

Thank you for contacting us about this. It's not possible to reorder comments, but we have a feature request for this below:

* [CONFSERVER-2587](https://jira.atlassian.com/browse/CONFSERVER-2587) *Reverse ordering of comment lists*

Please vote on it and you'll be added to the list of watchers and receive updates in the future.

Let me know if you have any questions about that.

Regards,

Shannon
An error with listing participants in Meeting Notes.
Asked by christina:

Previously I have used Meeting Notes without any problems, however now I am unable to list participants. Normally entering "@" before writing names finds members of staff but I am not getting any suggested people.


Answers:
author: christina
body: Hi Shannon,

I can't mention anyone on any of the Confluence pages. I've just checked with a couple of my colleagues and now they are not able to mention me or other people in any Confluence pages either.

Kind regards

Christina

comments: author: Shannon S
body: Thank you for confirming, Christina.

I think that you are indeed affected by the bug I mentioned in my answer.

In order to resolve this, please contact the Cloud Support team through [support.atlassian.com](https://support.atlassian.com/ "Follow link") and let us know the following information:

1. The names of the user(s) being affected (in case there's anyone else)
2. Mention the bug, [CONFCLOUD-67259](https://jira.atlassian.com/browse/ID-7089 "Cannot mention specific user in pages or comments at all")

They will then be able to apply the fix for you. You can let us know here once the issue is resolved!

Regards,

Shannon


author: Shannon S
body: Hello Christina,

Thank you for contacting us about this, and welcome to the Atlassian Community!

Are you not able to use @ mentions only on Meeting Notes pages, or on other pages as well? Are other users encountering this problem too?

Could you also let us know what browser you are using, and its version?

Lastly, can you take a look at your [Editor Settings](https://confluence.atlassian.com/confcloud/edit-your-user-settings-724765386.html#Edityourusersettings-Edityoureditorsettings) and make sure you didn't accidentally disable anything?

Regards,

Shannon

comments: author: christina
body: Hello Shannon,

Thank you for coming back to me. The other users in the office aren't having any problems and the function is working for me when I use Jira - it's only in Confluence that it doesn't work.

I use it in Google Chrome, version 78.0.3904.108 (Official Build) (64-bit).

I looked in the Editor settings and none of the options have a tick next to them to say that I've disabled anything.

Kind regards

Christina


author: Shannon S
body: Hi Christina,

Thank you for confirming. What if you try to mention users on other pages within Confluence? Does this only occur in meeting notes?

Are your colleagues able to mention *your user* in their Confluence pages?

I saw that there's a bug right now with certain mentions. We have a fix for it if this is affecting you, but I'll need to raise a support ticket for you if that is the case.

* [CONFCLOUD-67259](https://jira.atlassian.com/browse/CONFCLOUD-67259) *Cannot mention specific user in pages or comments at all*

Thank you for your help!

Regards,

Shannon


Tags: cloud

confluence-cloud
how to Save all Content of Confluence page ?
Asked by Chen_Xia:

in one confluence page , I insert lots of JIRA filters which depend on time.

I found that In "Page History " only recod JIRA filters ,

Is there any way to Save all Content of Confluence page ? not the fliter but all status of JIRA issues when I click the save/edit.

it it likes I want copy values in MS Excel , not copy the formulas.


Answers:
author: Shannon S
body: Hello Chen Xia,

Thank you for contacting us about this.

From my understanding, you want to use the Jira issues macro to display a set of Jira issues, but you don't want the status of those to change. Is that right?

The Jira Issues Macro will always display the live status of the Jira issues it returns.

If you need to keep it as a static list, then my recommendation would be to insert the Jira issues macro, screenshot that, remove the macro, and then embed the screenshot as a historical view.

Can you let me know if that helps? If not, could you clarify what I got wrong and what you're trying to do exactly?

Regards,

Shannon


Tags: confluence-server

jira

server