Which Whiteboard features will be limited on February 28th, 2024
Asked by Hannah Meneley:

Hi [@Christina Ristevski](/t5/user/viewprofilepage/user-id/3700391)

My Whiteboards today showed me a banner which says:

"Whiteboard features and creation will become limited on some plans starting February 28, 2024. See what's changing and how to prepare"

With a link to this page: <https://www.atlassian.com/software/confluence/whiteboards>

I can't find any details here on what is changing from my beta access for the plan we are currently on. Can you provide some clarity on which Whiteboard Features will be available for which Confluence plans.

Thanks!


Answers:
author: Stefannie Tan
body: So standard and free plans have the same active board limit?

It's getting really hard to see why we should continue to pay Standard fees for features that are not that different from a Free plan.


author: Christina Ristevski
body: Hi [@Hannah Meneley](/t5/user/viewprofilepage/user-id/5149280) [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809)

Sorry about that.

We've updated the link to direct you to [this](https://support.atlassian.com/confluence-cloud/docs/understand-confluence-whiteboards-plans-and-features/) page.

Let me know if you have any further questions.

Thanks!

comments: author: Hannah Meneley
body: Hi [@Christina Ristevski](/t5/user/viewprofilepage/user-id/3700391)

I do have a few follow up questions based on this.

1. How do the 3 active boards work? Specifically:
   1. I am unclear on what happens if you have never created a board but you collaborate on a lot of boards. Will you only have access to 3 of them? Which 3 do you get access to?
   2. If you are someone who has created 3 boards, but you also collaborate on a lot of boards, which 3 boards will be your "active" boards?
   3. Can you switch boards from being inactive to active?
2. What is the document referencing with Connectors? Does this mean all line drawing or just the lines between jira tickets that sync dependency data back to Jira?

Thanks!


author: Christina Ristevski
body: Hi [@Hannah Meneley](/t5/user/viewprofilepage/user-id/5149280) ,

To answer your first two questions, you will only be able to have 3 'active' whiteboards at a time - i.e. create 3 boards. If you go to create a 4th board, the oldest created board of yours will become 'inactive' i.e. view-only, so you cannot edit that whiteboard anymore.

However - you may still collaborate on as many boards as you like (provided they are also active boards) - the 3 board limit only applies to boards YOU create.

To answer your third question, you cannot switch boards from active to inactive unless you go and delete one of your 3 active boards.

The above link references smart connectors, see [here](https://support.atlassian.com/confluence-cloud/docs/link-jira-issues-from-your-whiteboard/) for more detail on these. This type of connector will be available in Premium. It does not refer to basic lines.

Hope this helps!


author: Randi Cyr
body: [@Christina Ristevski](/t5/user/viewprofilepage/user-id/3700391) can you also switch boards to inactive when they are archived or does it need to be deleted?

Also, does restoring a whiteboard bring it back to the active dashboards list with the oldest board now becoming inactive?


author: Christina Ristevski
body: Hey [@Randi Cyr](/t5/user/viewprofilepage/user-id/3152334) apologies for the late response.

Once a whiteboard is inactive, it cant be 'reactivated', even by archiving/deleting and bringing it back.

If however, you archive an active board, when you un-archive that board it will bring it to an unset state, whereby you will be able to 'exchange' a board to bring it back to active.

On unarchive and restore

* if the board is deactivated or unset -\> the board will be deactivated or unset
* if the board is active and the unarchiver is not the creator -\> the board will be unset
* if the board is active and the user does **not** have an open slot to create an active board -\> the board will be unset

For context the "unset" state is when a pop up appears that provides a 'call to action' to the user to swap whiteboards or deactivate the current whiteboard.

Let me know if this helps.

Cheers!


author: Clark Everson
body: Hi Hannah,

<br />

Reviewing community it has not been announced yet in regards to what will be limited.

I would recommend following: <https://community.atlassian.com/t5/Confluence/ct-p/confluence> and when they post any announcements they show up there.

The Whiteboard feature was a new Beta Feature so date announcements tend to mean they are being moved out of Beta, and usually this leads to limitations depending on plan. Limitations could be anywhere from who has access, a separate license or total number allowed in an instance.

I hope this helps!

Best,

Clark

comments: author: Hannah Meneley
body: Hi Clark,

I was hopeful that [@Christina Ristevski](/t5/user/viewprofilepage/user-id/3700391) would be able to provide more details. My team and I have been using the Beta for several months now and would like to understand how these limitations will impact us.

Your response here is what I have gathered reviewing the community and link as well.


Tags: cloud

confluence-cloud

whiteboards