youngmon/atlassian-qna huggingface dataset:
Confluence 3.5.17 hangs at http://localhost:8080/setup/dosetuplicense.action
Asked by Guenter Huber:

![](../../upfiles/Tomcat.jpg)

I need a Confluence 3.5 to try an upgrade to 4.3.

Upgrading our whole enterprise Cf for testing purposes is a joke, so I want to import one space and then upgrade, as suggested by Jobin Kuruvilla.

3.5.17 hangs at <http://localhost:8080/setup/dosetuplicense.action>! (Production)

?

Thx  
G.


Answers:
author: Guenter Huber
body: I killed Tomcat and on the next attempt it worked.


author: Tiago Comasseto
body: Sorry, you were faster than me... I'm glad that it worked :D


author: Tiago Comasseto
body: Hi,

It's too little information to be sure, but I have a hint that it can be related to the license version. Old license versions need to be converted to work with Confluence version 3.x.x onwards.

You may try these instruction: <https://confluence.atlassian.com/display/CONFKB/Upgrade+Failed+due+to+Licensing+Error>

I hope this helps.

Cheers

comments: author: Guenter Huber
body: Thanks, but sorry, no, Tiago!

Licensing was online - directly out of the install in the browser!


Tags: licence
Edit in word download file in read only mode
Asked by Pawan Modi:

Hi,

We are facing a typical issue with Confluence. Recently we moved on to Window 7 from Win XP.

Since then 'Edit in Word' option download the file in read only mode.

Please help to fix this issue.

Thanks,

Regds,

Pawan


Answers:
author: Harry Chan
body: Hi, are you running under SSL? In later versions of the Office Connector you either need SSL or a registry change. Which browser are you using? What version of Confluence are you using?

Follow <https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector> for a troubleshooting guide.

comments: author: Pawan Modi
body: The link you posted really helped a lot. We are running on Confluence v3.3.3 and Connector is also outdated, the suggested version of Connector works well with 3.4.x and above.

So we're left with no option other than upgrading Confluence.

Thanks a lot,

Regds,

Pawan
Can't find confluence
Asked by BBM Admin:

I have added confluence ondemand to my existing jira ondemand. On returning to [boughtbymany.atlassian.net](http://boughtbymany.atlassian.net) I can see no sign of it. The documentation says click the wiki tab - I can see no wiki tab


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Hi there

It seems that you need to give your self [Application access](https://confluence.atlassian.com/display/AOD/Managing+application+access) to Confluence in order to be able to view Confluence in your instance.

All the best

Razaq
Unknown macro: 'calendar'
Asked by Erwin Manuel:

Not sure whats wrong but {calendar} wiki markup does not work.

The Atlassian site itself has this error: <https://confluence.atlassian.com/display/ds/Calendar>

We recently had confluence upgrade as well as plugin upgrades.


Answers:
author: Alejandro Conde Carrillo
body: Which version of Confluence are you running now? One possible cause could be that your Calendar plugin is no compatible with your Confluence version.

Note that the old [Calendar plungin](https://marketplace.atlassian.com/plugins/confluence.extra.calendar) is only compatible up to Confluence 3.4.9. It has been replace by [Team Calendars](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars).


author: Ioannis OIKONOMOU
body: Just to note that the old Calendar plugin worked fine on our Confluence 3.5.7 after migration from an odler Confluence version a couple of years ago.

Functionality was suddenly broken (I think after introducing a web proxy). To restore it, I had to uninstall the plugin completely using the web interface, shutdown Confluence, clear plugin cache, start up Confluence again, and re-install the plugin. Actually this time I decided to install an updated version of the plugin which I got from <https://bitbucket.org/soudmaijer/confluence-calendar/wiki/Home>. Although it is supposed to work on Confluence 5.1.x, it works fine also on our Confluence 3.5.7 :)

Other interesting links:

\[1\] <https://bitbucket.org/atlassianlabs/confluence-calendar-plugin>  
This is a reworked version 3.0 of the calendar plugin.  
If you're looking for any of the older 2.x versions, you'll find them in the 2.x branch.  
(Updated 2013-02-19)

\[2\] <https://bitbucket.org/abutcher/confluence-calendar/wiki/Home>  
This repo contains changes to allow the Confluence Calendar plugin (latest release 2.7.2.1) to work with Confluence 4.

\[3\] <https://bitbucket.org/soudmaijer/confluence-calendar/wiki/Home>  
This project enables you to run the legacy Confluence Calendar Plugin on Confluence 5.1.x  
You can download version 2.7.4 here:  
<http://build.oudmaijer.nl/job/confluence-calendar/lastSuccessfulBuild/artifact/target/calendar-plugin-2.7.4-SNAPSHOT.jar>  
(Updated 2013-04-25)

Thanks,

Ioannis


Tags: calendar
List all comments of a space
Asked by Fabio Feubli:

Dear community,

I am using Confluence OnDemand and would like to list all comments of a space regardless of any label or user.

Thanks for your ideas.

Fabio


Answers:
author: FernandoA
body: Hi Fabio,

At the moment is not possible to list all comments from a Space in Confluence, but you can certainly get notification of all comments (and other updates) to a space as they happen, by [watching the space](http://confluence.atlassian.com/display/CONF25/Watching+a+Space).

If you'd like a new feature to be implemented in one of our products you can raise a ticket at [jira.atlassian.com](http://jira.atlassian.com)

Hope this helps.

Cheers!


Tags: cloud

confluence-cloud
Unable to move pages after creation
Asked by Richard Korry:

I used to be able to move pages via Drag-N-Drop in the hierarchy view or via Tools-\>Move menu.

Now Drag-n-drop doesn't work. I have seen the bug report that it was broken and supposedly fixed.

When I attempt to move the page I created I the New space area is greyed out and a yellow triangle with the error message:

You cannot move this page to another space because you do not have permission to remove it from this space.

When I view the restrictions on the there are no restrictions.

This is OnDemand


Answers:
author: LucasA
body: As described on our documentation, there are two different approaches:

```
You can move a page, along with its child pages, to a different space. Any links to a moved page from the current space will automatically be renamed to point to the page in the new space. To move a page to another space in your Confluence site: Go to the page and choose Tools > Move. Use the tabs on the left to help you find the new space and parent page for your page, that is, the location where you want to move your page. The 'Current location' and 'New location' breadcrumb trails at the bottom of the dialog indicate the current parent page and new parent page. If you want to move a page to a different position amongst the child pages, check Reorder to see a list of sibling pages when you click Move. Click Move. If you are reordering the child pages, click in the list to set the new position for the page and click Reorder. Moving a Page within a Space You can move a page to a different position in the page tree. This allows you to: Move a single page, or a family of pages, to have a different parent within the space. Reorder sibling pages that are children of a common parent. Any links to the page are maintained. When a page that is itself a parent (that is, it has one or more child pages) is moved, the entire hierarchy of child pages of the moved page (including comments and attachments) is maintained. To move a page using the space's 'Tree' view: From any page, choose Browse > Pages. Click Tree. Find the page you want to move. Drag the page up or down the tree. While dragging the page, you see one of the following: A thin line between existing pages --- this indicates the potential new position for the page. Release the mouse button when the page is where you want it. A wide highlight over one or more existing pages --- this indicates that you can drop the page into a page family. Release the mouse button to add the page to the family. The page will appear either in alphabetical sequence or as the last page in the family, depending on the family's sequential order.
```

```
?
```


Tags: cloud

confluence-cloud
Export JIRA Gadget to PDF/Word
Asked by BroadcomS:

How Can I export a chart in a JIRA Gadget to PDF or Word? All I get in the exported document is a link to the chart.


Answers:
author: Aron Gombas [Midori]
body: **Export JIRA gadgets or complete dashboards to PDF with the PDF View Plugin!**

See the how-to: <http://www.midori-global.com/products/jira-pdf-view-plugin/documentation/dashboards>

jira-dashboard-pdf.png  
[](https://community.atlassian.com/t5/Confluence-questions/Export-JIRA-Gadget-to-PDF-Word/qaq-p/277129?attachment-id=7118){#link_118c9ef7ee5fa0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/46956/1/jira-dashboard-pdf.png){#display_118c9ef7ee5fa0_0}


author: mwarton
body: We have just released the [Intelligent Reporter](https://marketplace.atlassian.com/plugins/com.clariostechnology.intelligentreports) plugin which allows you to easily create reports including charts and tabular/JQL based data. Recreating your gadget as a report will give you the information you require, with complete control over the formatting and layout as well.

<https://marketplace.atlassian.com/plugins/com.clariostechnology.intelligentreports>


author: mwarton
body: There is a plugin that allows you to export charts to Word.

<https://marketplace.atlassian.com/plugins/com.clariostechnology.officecharts.officecharts>


author: Giuliano C.
body: Through Atlassian Support we could see that you've raised a ticket regarding this question.

Anyway, as Andrew Campbell said, maybe some gadgets can be printed. The following Bug Report could reach what you're looking for. Feel free to vote on it to raise its popularity, add your own comments and add yourself as a watcher to receive any notifications about it.

Hope it helps to solve your doubt!

Kind Regards


Tags: export

gadget

jira
3.5.9 space conversion to 4.3.1
Asked by Guenter Huber:

Hi!

We are currently evaluating solutions for our future documentation. We ve been using Confluence for a long time and -- other than search ranking -- I have no major gripes. So far.

I installed a 4.3.1 demo. All I found so far seems to say that I can t import a single space (from a 3.5.9 XML export) to check if it works OK.

This can t be it! Please advise!

Thanks  
G.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You can't, not directly. Confluence only support restoring space from the same major version. You will have 2 options:

1. Copy the whole environment to a test environment, upgrade it and remove unwanted spaces

2. Install a 3.5.9 environment, import the space to that environment and upgrade it to check how it looks in 4.3.

I would recommend option 2.

comments: author: Guenter Huber
body: Thanks a ton, Jobin!

\>\>Install a 3.5.9 environment, import the space to that environment and upgrade it to check how it looks in 4.3.\<\<

This definitely is the **no nonsense** answer!

G.


author: GuilhermeA
body: Hello Gue22,

Unfortunately this is not possible, Confluence has been designed to only accept full backups. Or from the same version. For more information on the exact topic:

<https://confluence.atlassian.com/display/DOC/Restoring+a+Site>

Hope this helps you,

Guilherme


Tags: import

space
Team Calendars : Evaluation not working
Asked by Gwen Meriaux:

Hello,

I installed the 'Team Calendars evaluation', but the component is always in read-only state.

And in my licence account, there are 3 plugin of this components free evaluation.


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: It seems that you have requested for evaluation license for Confluence self installed version, while you are looking for Confluence OnDemand Team Calendars.

To obtain the correct license for Team Calendar for Confluence OnDemand, you need to go under your account in [https://my.atlassian.com](https://my.atlassian.com/), and navigate under your products to **Atlassian OnDemand** \> Click on **Configure** and from the options chose to add Team calendars for Confluence, you can obtain an evaluation license from there and it will be automatically added to your OnDemand instance.

Let me know if you face any issues.


author: Rich
body: I just did what you indicated above and mine OnDemand instance still says it is in read-only mode. I did go through the [my.atlassian.com](http://my.atlassian.com) OnDemand Licensing and it says:

|-----------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Products: | |------------------------------------------------------------------| | JIRA OnDemand 10 Users (Monthly Payments)                        | | GreenHopper for JIRA OnDemand 10 Users (Monthly Payments)        | | Gliffy for Confluence OnDemand 10 Users (Monthly Payments)       | | Confluence OnDemand 10 Users (Monthly Payments)                  | | ***Team Calendars for Confluence OnDemand 10 Users Evaluation*** | |

comments: author: Abdulrazaq Mohammed Ali Omar
body: It appears that this is a recent issue that hit some Confluence users, we will need to refresh the license manually for you, could you log a support ticket with us at **support.atlassian.com** and we should be able to fix that for you :)
Customizing the Confluence Default Theme Footer Easily
Asked by Kim Wall:

We have requirements at the company which dictate that we need to add a footer to each page in a space that indicates how a document is classified. This is very easy to do if you use the Documentation Theme. But I can't find a good way to instruct users to do this if they're using the default theme. I also don't want to set a global footer on all of Confluence as the classification will be different per space. Space Admins will not have access to backend files that dictate content or anything of that nature. I can't dictate that the documentation theme be the only one used, so I need a way to easily provide footer information for the other themes as well.

Please advise.


Answers:
author: Jeison
body: Hi Kim,

From what I can see, creating a global template might solve your problem. For that, you can make use of the documentation here: <https://confluence.atlassian.com/display/DOC/Adding+a+Template>.

Once the global template is set, everytime a user creates a page, they can choose to start it from that template, or any other template available (or blank). For that, use this documentation: <https://confluence.atlassian.com/display/DOC/Creating+a+Page+using+a+Template>.

Hope it helps.


Tags: footer

theme
Unable to download anything from the Atlassian download area
Asked by Peter Zejda:

I am not able to download any trial software from the Atlassian downloads area (<http://www.atlassian.com/software/jira/download>). I have been trying to download Windows versions of both JIRA and Confluence. I have tried downloading various version, but none work. I have also tried using both Firefox (v15) and Internet Explorer (v9). Is there something wrong with the download site?


Answers:
author: Peter Zejda
body: Per Atlassian, the download site is "working as designed". That is, the download is "happening", but it doesn't give any indication that the download is actually going on. For a typical download via the Internet, the browser prompts the user for where he/she would like the download saved, or at least pops up a window (in the case of Firefox) showing that the download is happening. This is not the case with the Atlassian download site. Furthermore, since some of the downloads are quite large (eg. 150MB), and it may be a while before the download completes, it actually looks as though nothing is happening.

I would recommend the download mechanism be changed to something more standard, so the user knows the download is happening/working.


author: MatthewC
body: I doubt the download site is broken, it's run by [Edgecast](http://www.edgecast.com/)and it's 100% rock solid

I suspect your looking at a local problem to you. As Andy said..."What error do you see"

Can you downoad anything else?

comments: author: MatthewC
body: p.s. worksforme2(tm)


author: Andy Brook [Plugin People]
body: worksforme(tm). What error do you see?
Used Apache HTTP's authenticated user
Asked by St. Wissel:

Confluence is part of a larger system. Users already login to the Apache Http WEB server to authenticate and see specific static pages. Is there a way I can propagate that identity to Confluence, so users don't need to login again?


Answers:
author: JamieA
body: Start with [https://bitbucket.org/jaysee00/example-confluence-sso-authenticator/](https://bitbucket.org/jaysee00/example-confluence-sso-authenticator/,).

IIRC that sample code gets the user from a header request. It's a very minor change to get it to read the authenticated user name from the request.

We do it exactly the way you describe in your bullets, works fine. We only use mod_jk for the login page, but that's up to you.

comments: author: tomgross
body: The link is dead.


author: CelsoA
body: Hi Wissel,

Mybe this plugin can help you to achieve what you need:

<https://marketplace.atlassian.com/plugins/shibauth.confluence.authentication.shibboleth>

Could you please check it and let me know if it helps?

Regards,

comments: author: St. Wissel
body: Looks promising. I'll check it out


author: CelsoA
body: Hi Stephan,

I think that Apache authentication can not be inherited by Confluence, as apache works only as a Proxy for Confluence and does not do any kind of operation in it.

Regards,

comments: author: St. Wissel
body: Hi Celso,

I think differently. Here is theory how it could work:

* Apache HTTP can require authentication for ANY URL
* If nothing is done, the the user would get prompted twice: once for Apache http, once for confluence
* Tomcat already can accept Apache authentication via [mod_jk](http://tomcat.apache.org/connectors-doc/) ([AJP protocol](http://tomcat.apache.org/tomcat-4.0-doc/config/ajp.html))
* Confluence has a Java API for authentication, that could be used to retrieve the actual Tomcat user

So it boils down to someone writing a sample (or does one exist already?) how to use the Tomcat user in Confluence. Doesn't sound like a bad usecase.

Then all variations of authentication (2 factor, OpenID and whathaveyou) can be delegated to either Tomcat or Apache.


author: Bruna Griebeler
body: Hello Stephan!  

You can access Confluence using the variables os_username and os_password directly in the URL to login into Confluence.

<br />

**Example:**   
http://localhost:8888/dashboard.action?os_username=admin\&os_password=12345  
*When admin is the username and 12345 the password.*   

So you may use the username and password typed by the user - using Apache Authenticator - and with .htaccess file you can redirect the user to the proper URL.  

Hope it helps! :)

comments: author: St. Wissel
body: Almost :-)

I do not have access to the authentication mechanism (that's a blackbox plug-in and it doesn't use a password), so the only thing I get is a user name. What would be my options?


Tags: apache

authentication

http
Confluence login page redirects to public dashboard after login.vm customised
Asked by Sarah Jacob:

Hi there,

I have made some basic changes to the login.vm file in order to customise the look of the front page.

All I've done is add some paragraph text, and a few images. In in order to make the images visible, I created a publicly accessible space within my Confluence instance, and moved the images there.

Now when my users access the URL for the Confluence instance, they are presented with the dashboard (displaying only the public space), instead of the login page (screenshot attached). I cannot replicate this issue on my (admin) PC, however.

Can anyone advise why this has happened, and how I can fix it?

Many thanks!

Sarah

![](../../../upfiles/soki_screenshot_1.jpg)


Answers:
author: Harry Chan
body: Hi, when a user goes to the URL of Confluence, the 1st place they will arrive at is the dashboard unless you turned off anonymous access.

Can you please check if you have turned on anonymous access globally? This might explain things.
RSS Feed in Confluence (OnDemand)
Asked by John Guerra:

Is there any way to add an RSS feed to a conflunce page? In this case, we are trying to add RSS feeds from our Diigo account (bookmarking app).

We did it before when we were using a downloaded version. Now we are OnDemand. This seems to tell me no - <https://confluence.atlassian.com/display/DOC/RSS+Feed+Macro>, but maybe there is a work around. We hope.


Answers:
author: Harry Chan
body: Hi, RSS has been disabled due to security concerns. Refer to [https://answers.atlassian.com/questions/47923/request-to-turn-on-rss-feed-macro](/questions/47923/request-to-turn-on-rss-feed-macro) for a full explanation.

You'll need a download / hosted version of Confluence other than OnDemand to do this.

comments: author: John Guerra
body: Can you show me some documentation on what the securitey risk is. Would that risk be any less or diffrent if I was using the Macro on the "download / hosted version"?


author: Harry Chan
body: "My opinion" -- this has to do with the support overhead, debugging man hours etc more so than simply a security risk. This is why all html in many places have been disabled. The OnDemand platform is used by the common user and they can easily not know what they are doing and break stuff.

If you do know what you are doing, it might be ok. That's all. However, Atlassian would have a hard time if something happens say and have resolve it all.

The download / hosted versions are for more advanced users.


author: Felipe Cuozzo
body: Hi all,

FYI:

* <https://jira.atlassian.com/browse/CONFDEV-6860>

We would love to have an alternative for that but in the mean time for the sake of security it will remain disabled in the OnDemand offering, as Harry mentioned you can have this if you host your own Confluene instalation but then you will also have all the extra burden of maintaining it. Our offering is able to keep it's low prices due to the economy of scale not having to support this tricky/gray areas were a lot of troubleshooting is needed.

Cheers,  
Felipe Cuozzo  
OnDemand Team

Edit: removed protected links, they basically explain some of the attack vectors.


Tags: cloud

confluence-cloud