youngmon/atlassian-qna huggingface dataset:
Ayuda con confluence
Asked by Gonzalo de miguel:

?Como puedo solucionar el siguiente mensaje?

"Estamos teniendo problemas de conexi?n con Confluence. Pide ayuda a un administrador de sistemas para solucionar el problema."

Saludos y muchas gracias


Answers:
author: Ryan Fish
body: [@Gonzalo de miguel](/t5/user/viewprofilepage/user-id/2442541)  
Parece que no tienes permisos para ver la p?gina. Verifique los permisos individuales o de grupo en el espacio o p?gina con espacio herramientas / permisos / grupos. Si no eres administrador de una p?gina, entonces solicita permisos.

[Space permissions overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)

[Permissions \& restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html)

Espero que esto ayude

comments: author: Gonzalo de miguel
body: Yo soy el administrador de la pagina y tengo todos los permisos, por eso no se que sucede


author: Ryan Fish
body: [@Gonzalo de miguel](/t5/user/viewprofilepage/user-id/2442541)  
Es raro. ?Puede ver otras p?ginas?  
Sin c?digos de error espec?ficos (adem?s del error de carga de 404 p?ginas), debe hablar con su administrador de JIRA para verificar los permisos globales y de grupo y la ubicaci?n de la p?gina.


author: Gonzalo de miguel
body: [@Ryan Fish](/t5/user/viewprofilepage/user-id/1496621)

Si el unico problema es cuando intento crear bases de conocimiento, las cuales no me permite compartir con los clientes, teniendo todos los permisos activos


author: Ryan Fish
body: [@Gonzalo de miguel](/t5/user/viewprofilepage/user-id/2442541)

Necesitar? permisos de Administraci?n de espacio para crear una base de conocimientos, que sea diferente de los permisos de p?gina. Esto tambi?n puede ser un problema de permisos si su base de conocimiento est? conectada a otros productos de Atlassian como service desk, jira, etc.

<https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html>  


author: Gonzalo de miguel
body: [@Ryan Fish](/t5/user/viewprofilepage/user-id/1496621) Muchas gracias ya lo solucione, solo desvincule y vincule la base de conocimientos y se reparo el problema


author: Gonzalo de miguel
body: [@Ryan Fish](/t5/user/viewprofilepage/user-id/1496621) adjunto imagen del error

![Captura.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/42166iBD780F62C575F30B/image-dimensions/321x197?v=v2 "Captura.PNG")


author: Ryan Fish
body: [@Gonzalo de miguel](/t5/user/viewprofilepage/user-id/2442541)

Asumiendo que usted es un administrador, entonces deber?a haber un error o c?digo registrado. Que es?


Tags: jira-service-desk

language-es
Cannot persist Active Objects without an authenticated user
Asked by Marcus S.:

Hey,  
I'm working with Active Objects for the Confluence plugin I'm developing. I've used the Todo example: <https://developer.atlassian.com/server/framework/atlassian-sdk/getting-started-with-active-objects/> as a starting point. It works fine, but then I removed all logic that force the users to be authenticated and it stopped saving my Active Objects (Todos). No error is displayed.

Is that the expected behavior for Active Objects? What if my plugin needs to persist data having no authenticated user?


Answers:
author: Stephen Sifers
body: Hello Marcus and welcome to the Community!

Something to be aware of is this is a support community and not often browsed by developers. We want to ensure you get the responses and answers you need so we would suggest you check out the [Developer Community](https://community.developer.atlassian.com/). The [Developer Community](https://community.developer.atlassian.com/) may have more available resources to answer or address your developer questions.

Regards,  
Stephen Sifers

comments: author: Marcus S.
body: I'll resubmit the question. Thanks, Stephen.


Tags: atl-dev

developer
How to sync confluence page to jira issues status?
Asked by Tony Montana:

Hi all. Ok. We want next:  

For HR:

* Vacancies And Candidates are accompanied in JIRA
* CV Database and Resumes are accompanied in Confluence

How:  
- HR creates CV in **Confluence** from custom BluePrint template  
- HR creates **JIRA** sub-task under Vacancy task  
- HR links CV page with Sub-task  
- Technical experts, interviewers and hrs works with Sub-task (Interview, resume, offer, decline, etc)  

Need:  
- Sync issue status with confluence page or just display auto status from connect issues.  

**Thank you very much for the help! Welcome to any ideas!**   


Answers:
author: Tetiana Khludkova
body: Hey [@Tony Montana](/t5/user/viewprofilepage/user-id/618001) ,  

I'm a part of Idalko team, you may check one of our plugins [Exalate](https://docs.idalko.com/exalate/)for connecting your Confluence with Jira. It's an easy way to keep both sides updated.  
Exalate will help you with:

* Trigger the creation of a **JIRA** sub-task once CV page is created
* Have an automatic link from your **JIRA** issue to the **Confluence**page
* Synchronize the data you need (status/labels and so on)

We do not have this available for **Confluence** in the marketplace yet. But we are planning to release it soon as early access. Do you want me to keep you updated?


author: Davin Studer
body: If you create the Confluence page first you can highlight a section of your page and you should see two icons show above the highlighted text.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/42178iB76E1200BEC6B4FD/image-size/large?v=v2&px=999 "Capture.PNG")

The icon on the right will create a Jira issue and put a jira macro right in the spot that you have the highlighted text.

![capture01.png](https://community.atlassian.com/t5/image/serverpage/image-id/42179iDBD67F42373F592D/image-size/large?v=v2&px=999 "capture01.png")

comments: author: Tony Montana
body: Hi, ty for answer. But need auto-connect

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/42215iEA6311A2FC6A5E0C/image-size/large?v=v2&px=999 "1.png")  

<br />


author: Davin Studer
body: When you create the ticket that way it also auto links the page.


author: Tony Montana
body: Really? Wow, nice. But this task about other.


author: Tony Montana
body: Whether there is a way to transfer to a macro a status of JIRA of a task after a page linking with it?

comments: author: Davin Studer
body: Are you asking if there is a way to automatically add a macro to a page after a Jira ticket is linked to it?


Tags: confluence-server

jira

jira-server

server
How can I define all watchers of a space blog area?
Asked by Reiner Wahl:

I'm the space admin and I want to add several users as watcher for the space blog area - not only for special blog posts. But I don't want them to become watchers of the whole space.

Any Idea to solve this?


Answers:
author: Thomas Schlegel
body: Hi [@Reiner Wahl](/t5/user/viewprofilepage/user-id/2538288),

we use the app "[Better Blogs for Confluence](https://marketplace.atlassian.com/apps/1213952/better-blogs-for-confluence?hosting=server&tab=overview)" for that. It enables you to add watchers to a blog.

With Confluence out of the box, this is not possible, as far as I know.

comments: author: Reiner Wahl
body: Thanks, it's a shame, that there is no solution included in confluence.

BR

Reiner


Tags: confluence-server

server
In confluence is it possible for a common user to manage group permission access other than admin
Asked by mahavishnu:

I aware of security reasons confluence user administration access given to confluence administrators only . If by any chance if user wants to handle group for their spaces they can do it or not without confluence administrator access .

Answers are really appreciated for learnings .

Thanks,

Vishnu .


Answers:
author: Davin Studer
body: There is an app for Confluence Server that does this.

[Custom Space User Management (CSUM)](https://marketplace.atlassian.com/apps/133/custom-space-user-management-csum?hosting=datacenter&tab=versions)

comments: author: mahavishnu
body: Thanks for your answer Studer . Is it paid plugin ?


author: Davin Studer
body: Yes, it is.
i wanna do migration of many pages of a space confluence from intra instances to my aws instances
Asked by mahavishnu:

Hello Community , Wishing you very nice new year

Intra confluence instances to Aws confluence instance im trying to do migration of few pages (100 pages) thru export/import functionality . Im feeling challenges on import , I go thru many documents its not so clear .

Any one help on this could be more appreciated and inspired for learning

Thanks,

Vishnu


Answers:
author: Shannon S
body: Vishnu,

Happy to help! Please let us know how you are trying to migrate the pages, what format you want to use, and your version of Confluence.

It will also help to know what support articles you were looking at and what your question is so we can clarify.

Regards,

Shannon

comments: author: mahavishnu
body: * [Atlassian Confluence](http://www.atlassian.com/software/confluence) 6.10.2 (AWS) Target destination
* [Atlassian Confluence](http://www.atlassian.com/software/confluence) 6.6.1 (INTRA) Source destination Im wishing to do this with Export/Import option in XML format . Import i dont know how to do for different instance .

Glad to getting help from you Shannon !

Thanks,

vishnu .


author: mahavishnu
body: Hello Again Shannon ,

As im new to Migration part in JIRA and CONFLUENCE , If possible may i get good articels for JIRA instance to instance migration .

Thanks for your help !

Vishnu .


author: Shannon S
body: Vishnu,

In order to migrate Jira to a new server, you can follow this document:

* [Migrating Jira Applications to Another Server](https://confluence.atlassian.com/adminjiraserver/migrating-jira-applications-to-another-server-938846962.html)

To migrate Confluence to another server:

* [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html)

I wouldn't recommend doing the migration and the upgrade at the same time. You want to do each step individually to ensure everything goes smoothly before moving onto the next.

To upgrade Confluence first:

* [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)

If you just have the XML backup from Confluence and you want to attempt restoring it to the existing installation, you can give it a try through the [Restoring a Site](https://confluence.atlassian.com/doc/restoring-a-site-152034.html) documentation. This is still a valid way of importing data from one instance to another, but if you want to make sure nothing goes wrong, then it's recommended as I mentioned earlier to do everything one step at a time, following our recommended path.

Regards,

Shannon
Share one page on Confluence Cloud
Asked by Pat:

Hello,

How can I share a Confluence page to our external partners without assigning them a license? The only answer's I have seen in the forums are plugins for Server/Data Centre versions but as we are on Cloud there doesn't seem to be any plugins or options for this feature. Help?

Regards,

Patrick


Answers:
author: Davin Studer
body: Here are a couple options

* You could move the page to a space that allows anonymous viewing access and then send them the link. If you want to see it in the original space too you would just create another page in that space and do a page include from the space that allows anonymous access. You can't do it the other way as anonymous users would not be able to see included pages from a space that is restricted to them.
* Export the page to PDF or DOC and send it to them.


Tags: cloud

confluence-cloud
plz help me. T^T [Error: Expected "contentSlug" to match]
Asked by Sunki:

When I logged on to "Confluence" this morning,

the error caused it to become unavailable.

========

![image.png](/t5/image/serverpage/image-id/42099iCB054884D34D23D2/image-size/large?v=v2&px=999 "image.png")

====

Is there anyone who can tell me how to solve it?

This error prevents document creation.

Plz\~help me.


Answers:
author: Diego
body: Hello there!

This issue was notice yesterday and should have been **fixed by now**. Could you clarify if you are still affected by this?

The affected pages have a condition of **not having a parent page** **with at least a partial AlphaNumeric title**. This was resolved almost immediately by our developers.

Looking forward to your reply!


Tags: cloud

confluence-cloud
How do you delete users without deleting content that they've written?
Asked by Chela Wallace:

If I delete a Confluence user who's created content, what happens to that content?


Answers:
author: Sreenivasaraju P
body: Hi [@Chela Wallace](/t5/user/viewprofilepage/user-id/1015592),

Content will be there . Content won't get deleted. It will show as the author is unknown user.

![conflu.png](https://community.atlassian.com/t5/image/serverpage/image-id/42114i3C52BAE845376910/image-size/large?v=v2&px=999 "conflu.png")

Even though content is there. Suggest you to disable the user instead of deleting the user (as [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) suggested)


author: Ollie Guan
body: Hi [@Chela Wallace](/t5/user/viewprofilepage/user-id/1015592),

Why did you choose to delete these users ? I think it is better to disable these users.


author: Chela Wallace
body: Thanks! I just needed confirmation on whether the content would remain. I didn't delete the user and will pass along to our admin to disable them instead (as a way to reduce the number of licenses).


Tags: confluence-server

server
Applying style="text-align: center;" to col attribute does seem to work
Asked by Grant Hogarth:

Is this not supported? Trying to avoid the code bloat of applying this style string to a lot of cells in a table.


Answers:
author: Bill Bailey
body: You tried just highlighting the column(s) and clicking the center align button in the editor ribbon?

comments: author: Grant Hogarth
body: Yes. That just throws in a **style="text-align: center;"** into every highlighted cell. The opposite of what I was looking for. \<wry smile\>


author: Bill Bailey
body: You said you wanted to add center aligned to the a column attribute. So I am a confused as to what you are wanting to do.


author: Grant Hogarth
body: I want to \*only\* have the alignment value in the \<col\> section, rather than overrides for every cell in the table.  
**DESIRED** :  
\<table\>  
\<colgroup\>  
\<col style="width: 246.0px; text-align: right;"/\>  
\<col style="width: 84.0px; text-align: center;"/\>  
\<col style="width: 86.0px; text-align: center;"/\>  
\<col style="width: 87.0px; text-align: center;"/\>  
\</colgroup\>  
\<tbody\>  
\<tr\>  
\<th\>ITEM\</th\>  
\<th\>Status\</th\>  
\<th\>Number\</th\>  
\<th\>Group\</th\>  
\</tr\>  
\<tr\>  
\<td\>ITEM\</td\>  
\<td\>Status\</td\>  
\<td\>Number\</td\>  
\<td\>Group\</td\>  
\</tr\>  
\<tbody\>  
\<table\>

(For about thirty-plus rows.)  
**----------------------------------** Currently I get this:  
\<table\>  
\<colgroup\>   
\<col style="width: 246.0p"/\>   
\<col style="width: 84.0px"/\>   
\<col style="width: 86.0px"/\>   
\<col style="width: 87.0px;"/\>  
\</colgroup\>  
\<tbody\>  
\<tr\>  
\<th style="text-align: right;"\>ITEM\</th\>  
\<th style="text-align: center;"\>Status\</th\>  
\<th style="text-align: center;"\>Number\</th\>  
\<th style="text-align: center;"\>Group\</th\>  
\</tr\>  
\<tr\>  
\<td style="text-align: right;"\>ITEM\</td\>  
\<td style="text-align: center;"\>Status\</td\>  
\<td style="text-align: center;"\>Number\</td\>  
\<td style="text-align: center;"\>Group\</td\>  
\</tr\>  
\<tbody\>  
\<table\>


author: Davin Studer
body: You are correct that this is not how the editor works. There is no way to make it do what you are asking. You could work around it with good ol' CSS like below, but as for having the editor do it that unfortunately is a no go.

```
table tbody tr :nth-child(2),table tbody tr :nth-child(3),table tbody tr :nth-child(4){text-align: center;}
```


author: Grant Hogarth
body: Ah well. :(  
If it's not a defect, it's something for the wish list, as it makes the page code a lot smaller.  
It is valid HTML! :-)

Thank you

Grant


Tags: html

table
Roadmap Editor not selecting items in Chrome Version 71.0.3578.98 (Official Build) (64-bit) on Win10
Asked by James:

Currently, my Roadmap Planner editor fails to 'select' items in Chrome Version 71.0.3578.98 (Official Build) (64-bit) on Windows 10.

I can successfully edit the same items using Microsoft Edge 40.15063.0.0.

Is this a known issue and should I \*shudder\* move to Edge?


Answers:
author: Shannon S
body: Hi James,

Can you let me know if the issues are similar to this bug:

* [CONFCLOUD-65229](https://jira.atlassian.com/browse/CONFCLOUD-65229) *Roadmap Planner bars not responsive on the first load*

Seems that the Roadmap Planner isn't editable on first load for many browsers (including Chrome and Edge). On reload, users are able to edit it.

This is a high priority bug in Cloud, so my first thought is that you might be encountering this problem.

Could you have a look and confirm?

Shannon

comments: author: James
body: Hi Shannon,

Yes, that's what I'm looking at. I've watched and upvoted the ticket.

Thanks!

James


author: James
body: I noticed that this issue does not appear on any boards and has been sitting around for a while. Should I move away from using the roadmap feature?


author: Shannon S
body: James,

Can you let me know what you mean when you say it doesn't appear on any boards? This particular bug has been around for about 1 month, and has already been escalated to a high priority.

I would expect the fix for this in the near future.

I am not aware of any plans to discontinue the Roadmap Feature, so please feel free to continue to use it in your Confluence instance.

Regards,

Shannon


Tags: advanced-roadmaps

cloud

confluence-cloud
Multiple page properties
Asked by veena soman:

I am trying to create a report similar to what described in <https://confluence.atlassian.com/doc/create-a-blueprint-style-report-590260018.html>. But in the high level report , i see two rows for same week, i row showing dev status and another showing design status . But the screenshot in article shows for given work week, the dev status and design status are in the same row. Can someone help me resolve this. Appreciate your help


Answers:
author: veena soman
body: Thank you


author: veena soman
body: I have multiple page properties macro added to single page. I figured out the issue was with having same column header across different properties macro . I renamed them to have unique names and that resolved the issue. Is it a limitation that the page properties macro on single page should have unique keys or column headers?

comments: author: Davin Studer
body: Yes, the page properties macros provide key/value pairs of information about the page and thus should be unique.


author: Davin Studer
body: Are your page properties macros on the same page or different pages? Would you be able to post some screenshots of how you have it set up. That would help towards figuring out what is not working.
Linking Anchor on a User Created Template
Asked by Ken:

I want to link from text at the top of my template page to a heading later down the page. I have set an anchor macro called LinkText in the destination then ctrl-k added #LinkText to the top but it keeps saying:  
"The markup provided is not valid link markup"

I can't link to headings or anchors or anything. It makes no difference (in the anchor macro or the link text) whether I use capital letters or lowercase, space or not.

i.e. What I want to do is:

\<a href="#seebelow"\> See below for details\</a\>

\<a id="seebelow"\> These are the details \</a\>


Answers:
author: Davin Studer
body: The steps below should work.

1. Insert your anchor macro and give a name.  
   ![capture01.png](https://community.atlassian.com/t5/image/serverpage/image-id/42174i9A55A8849CAEC05E/image-size/large?v=v2&px=999 "capture01.png")
2. Highlight your text that will link to the anchor and either click the link button or hit Ctrl+K.
3. On the Advanced pane in Link box put in #{your anchor name}.  
   ![capture02.png](https://community.atlassian.com/t5/image/serverpage/image-id/42175iFE47143B2E587464/image-size/large?v=v2&px=999 "capture02.png")


Tags: confluence-server

server
My evaluation license has expired, I need to copy the User Macros into my new server
Asked by KC Integrations:

I have my evaluation server for Confluence, the license has expired and I cannot get a new evaluation (ahhhh, already done it 3 times)

Now I have my new production server, but I need the user macros from the eval box, how do I get this, Confluence eval server has hidden these - Ahhhhhhhhhh

Any ideas?


Answers:
author: Vasiliy Zverev
body: Dear Kent, hi!

If you have license for production instance, you can use developer license for eval one.

Here is a documentation: <https://confluence.atlassian.com/confeval/billing-and-licensing-evaluator-resources/licensing/how-to-use-developer-licenses-and-to-whom-are-they-available>


author: Davin Studer
body: If you have access to the database this is where they are stored ... if for some reason [@Vasiliy Zverev](/t5/user/viewprofilepage/user-id/781495)'s suggestion of adding the dev license doesn't work.

```
select *
from BANDANA
where BANDANAKEY = 'atlassian.confluence.user.macros'
```


author: KC Integrations
body: Thanks, both of these answers are very useful.

Cheers


Tags: confluence-server

server
How do we get notifications when a new version of confluence is released.
Asked by Olavo DSouza:

I wish to get notification when all major and point version of confluence are released.


Answers:
author: Davin Studer
body: Well, this is how I do it. I watched this page. Works pretty well for me.

[Confluence Release Notes](https://confluence.atlassian.com/doc/confluence-release-notes-327.html)

comments: author: Nic Brough -Adaptavist-
body: I use the rss feed, so it doesn't get lost in email.


author: Olavo DSouza
body: Thanks for the great suggestions. Much appreciated.


author: Olavo DSouza
body: Is there a way to send notifications regarding confluence version updates to a mailing list?


author: Davin Studer
body: You could setup an email rule in your email client of choice to forward the email to a group when it comes to you.


Tags: server
Subscribe to Calendar Did not Work
Asked by Dawn Knoebber:

I followed instructions to subscribe to calendar for desktop Outlook and there are not items from the Confluence calendar in my Outlook. I received no error messages after I copied the URL in Open Calendars from the Internet, but nothing populated.

Is there another step? Does this work when we are using O365?


Answers:
author: Diego
body: Hello there Dawn!

Was this one the article that you followed to **Subscribe to a Team calendar:**

[**Subscribe to Team Calendars from Microsoft Outlook**](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html)

Does the URL you got from Team Calendars look like this:

```
http://myrurl.com/rest/calendar-services/1.0/calendar/export/subcalendar/private/b98f5fa0f44b6964c14c6fb04c17f1b322bd4671.ics
```

Or does it look like this:

```
http://myurl.com/
```

Let us know!


Tags: team-calendars-for-confluence