youngmon/atlassian-qna huggingface dataset:
Camtasia - embedding
Asked by RPT Admin:

I'm investigating options for embedding Camtasia videos with Confluence OnDemand.

I'm aware that I can use the YouTube Connector to embed videos but Youtube does not support Camtasia Quizzes. Just looking for others to share their experiences. Has anyone in the community successfully managed to embed videos from Screencast in OnDemand?

I'm interested in desktop use only, so the solution doesn't need to work on mobile.


Answers:
author: Alexey_Rjeutski__Polontech_
body: Seems there is no existing solutions on the market currently. You can write or order a plugin that uses [](https://developer.atlassian.com/static/connect/docs/index.html)<https://developer.atlassian.com/static/connect/docs/index.html>this technology.

comments: author: RPT Admin
body: I'm using OnDemand, so plugins are not an option. Thnaks for the fast response. I'll leave this question open for the moment in case anyone else can add their experiences.


author: Alexey_Rjeutski__Polontech_
body: Please note that I've sent you the link for the possibility to develop plugins for ondemand. There is a set of limitation - but the embedding can be done with that connect technology


author: RPT Admin
body: Thanks for clarifying.


Tags: cloud

confluence-cloud
Confluence user variable for html macro
Asked by Tobbe:

Hi

I wonder if its possible to get user data when I use the html macro.  
I found this example somewhere $generalUtil.getUserAccessor().getUser($userId) but that will just show as plain text.

Is there a way to use Confluence variables?


Answers:
author: Stephen Deutsch
body: Hi Tobbe,

the HTML macro renders only HTML; if you want to use Confluence variables, you will have to use a user macro. You can still render HTML in the user macro, but you will also be able to use Confluence variables along with it.

comments: author: Tobbe
body: Yes thank you. that did the trick!
How can I make table border within panel
Asked by bon:

I already saw this link.

[](/questions/196326/view-table-border-within-panel)<https://answers.atlassian.com/questions/196326/view-table-border-within-panel>

But, I can't use CSS because I'm not Admin and haven't Head Edit permission.

I can use only Source Editor.

How can I make table border within panel to use only html tag?


Answers:
author: Davin Studer
body: If you have access to the html macro then you could do it. That macro is turned off by default. So, if your admin hasn't turned it on then that won't work either. Another option would be the stylesheet macro that is included in the [content formatting macros](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros). Again this would need to be setup by an admin. If you don't have access to either of those then I am afrain you are out of luck.


Tags: border

panel

table
Confluence 5.x: How to create a Request to Update a Page form or macro
Asked by R Donato:

Hello,

I'd like to add a macro or a form to all my public facing pages that viewers can use to suggest changes to a page. I'd like it to automatically include the title of the page the viewer is refering to. Does something like that already exist?

Thanks,

Rosemary


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Rosemary, you may like to review the [Knowledgebase Plugin](https://marketplace.atlassian.com/plugins/confluence.plugins.knowledgebase.survey)which has been developed by us and lives in many of our documentation and articles page.


Tags: macro
Numbered Lists
Asked by Elise LaTorre:

Is there a way to maintain numbering in list when a hard return results in a line that should not be included? For instance:

1. List item 1

2. List item 3

IMAGE

3. List item 3

When I do this with the numbered list feature, #3 resets to #1 because of the hard return used to insert the image. If I try to do this without using the numbered list feature, Confluence automatically inserts the numbered list macro when I type the "1."


Answers:
author: BillA
body: At the end of the line "List item 3" you can do SHIFT+ENTER to do a soft return. That should give you what you want.

Also, if you type "1. " and Confluence autoconverts that to a list, you can always hit CMD+Z to turn it back to normal text.
Disable email notification in confluence
Asked by Paresh Gandhi:

I want to restore confluce using site backup from production to dev.

I want to make sure that it is not sending any email once i restore it.

What are the steps I have to follow to disable it before i start restore.


Answers:
author: William Zanchet [Atlassian]
body: Hi Pareshkumar,

You need to add the following JVM parameters against your setenv.sh or setenv.bat (if you're using Windows):

-Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true  

Then restart Confluence.  

Cheers,  
WZ  

comments: author: Paresh Gandhi
body: where I have to add thes tags

inside this at the end

JAVA_OPTS="-Xms256m -Xmx512m -XX:MaxPermSize=256m $JAVA_OPTS -Djava.awt.headless=true "


author: Kelly Abram
body: JAVA_OPTS="-Xms256m -Xmx4096m -XX:MaxPermSize=768m $JAVA_OPTS -Djava.awt.headless=true -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true"  
export JAVA_OPTS


author: Paresh Gandhi
body: I'm going to do fresh installation of confluence.


Tags: notification
restore confluence with xml backup
Asked by Paresh Gandhi:

I have below questions with respect to restoring confluence with xml back up-

Does it restores attachments as well?

If not -- if i copy attachment folder to required location, will it configure automatically without doing any changes to entities.xml?

Does it restores space permission along with all the details about space?


Answers:
author: Nic Brough -Adaptavist-
body: Depends - did you export the attachments when you created the xml backup? Do you have the attachments in the database or file system?

(Don't worry about permissions, space details or entities.xml, they're all in the backup)

comments: author: Paresh Gandhi
body: I did export with attachment.

Filesystem  
Will it be taken care automatically?  
Also I'm doing fresh installation, will it start sending email when i perfome restore?


author: Nic Brough -Adaptavist-
body: Ok, if you said yes to export attachments, then they will be restored to the filesystem as the data is imported. Same path it was on the originating system

It WILL send email, unless you start it with a command line flag to say not to.


author: Paresh Gandhi
body: can you please provide me that command?


author: Paresh Gandhi
body: is below command i have to use before i start confluence using start-confluence.sh

`set DISABLE_NOTIFICATIONS=``" -Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true -Datlassian.mail.popdisabled=true"`


Tags: restore
Installation of third party plugin (not on marketplace)
Asked by Rahul Aich [Nagra]:

Hi Guys

I want to install this plugin on our confluence (ITS an online sequence diagram tool).

[](https://www.websequencediagrams.com/confluence/)<https://www.websequencediagrams.com/confluence/>

But the problem is this plugin is not listed on the atlassian marketplace.

My question is

- For us to install a third party plugin, does it have to be be listed on atlassian marketplace?

- If we install such a plugin not listed on marketplace does it void our support with atlassian?

Rahul


Answers:
author: Nic Brough -Adaptavist-
body: You can use "upload plugin" in the universal plugin manager to upload anything you want. Doesn't matter if it's supported, on the marketplace or anything.

You ARE supported if you do this. But only on the core side. If you ask for support, Atlassian may well ask you to disable or remove plugins before they can help (generally, they won't, but if they suspect the plugin, they will)


author: Alexey_Rjeutski__Polontech_
body: 1. No

2. No

Feel free to set up the plugin. Your support of product will be still in action. Please note - that installation of unknown plugins is potential security and integrity vulnerability, and the problems related with that plugin (i.e. installation, defects etc.) will not be covered within atlassian support.

EDIT:

You can even develop your own plugin that doesn't exist anywhere and that his highly promoted by Atlassian, but problems related to that plugin are not supported :)


Tags: confluence-administration
Viewing External PDFs
Asked by Joel D Freeman:

Is it possible to link to and view in Confluence a PDF residing on another domain? We have to maintain strict version control and doc compliance, so attaching PDFs is not an option.


Answers:
author: Joel D Freeman
body: Sorry for the delay, but thanks for the possible workaround. We decided to go with an add-on that allows this.


author: Deividi Luvison
body: Hey Joel,

I sped some time trying to make a reference to a external file, from my reasearch there is one thing you can try:

1. Go to Confluence Admin \> Manage Add ons
2. Enable all the plugin moduls from HTML macro.
3. Edit a confluence Page.
4. Add the HTML Macro.
5. Inside the HTML Macro block put the following:

```
<iframe src="http://eurecaproject.eu/files/5013/9885/7113/example4.pdf" style="width:600px; height:500px;" frameborder="0"></iframe>
```

```
?
```

```
?
```

I know It's not the file itself but if your Company does not want to atatch the file in Confluence you could setup a IIS/Apache Tomcat on a different server with some special policies to make reference to those files.

I tried to add the file directly but unfortunatedly it failed :(.

Hope it helps.

Thanks and Regards,

David\|Confluence Support Engineer


author: Rodrigo Girardi Adami
body: Hi Joel,

As far as I know, embed PDF from other sources is not possible. I just know about the pdf viewer which requires the pdf to be attached to confluence page as we can see [here](https://confluence.atlassian.com/display/CONFEVAL/Embed+Office+Documents+and+PDF%27s+in+page).

I'll leave this question open as other people might know a way to achieve this.

Cheers,

Rodrigo

comments: author: Joel D Freeman
body: Hi Rodrigo - Your reply confirms my own experience so far. I'm hoping somebody might know an HTML work-around/through... or something like one.

Best,

/jdf


author: Joel D Freeman
body: Hi Rodrigo - Your reply confirms my own experience so far. I'm hoping somebody might know an HTML work-around/through... or something like one.

Best,

/jdf
Confluence Cache Statistics - reset
Asked by Steve Thornhill:

I would like to be able to reset the hit/miss/expiry stats on the cache page when flushing the caches within Confluence.

When we modify the size of the cache it would be handy to have these zerod so that we can get a better picture of how the numbers are growing alongside the tuning.

Has anyone found a way of doing this? I've not found anything obvious in the database or the vm files that I have checked so far and none of the documentation goes further than just altering the numbers and flushing.

This is generally based around Confluence 5.3 and up.


Answers:
author: Deividi Luvison
body: Hey Steve,

As far as I'm aware that is not possible to achieve within Confluence, however if you clear the cache directory most of those Hit / Miss / Evicted values will be reseted and re uploaded as you restart Confluence, what you can do is to folow below guide to clean the cache directories and see if that works for you?

[](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache)<https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>

If you want I can also raise an improvement request so the flush all button on cache statistcs would also reset those values.

Thanks and Regards,  
David\|Confluence Support Engineer

comments: author: Steve Thornhill
body: Thanks, I can confirm that the full clean of the directories does indeed clear the stats, but it would be good if you can raise the improvement request aswell.

This would allow us to check/monitor the usage without having to restart Confluence.


author: Deividi Luvison
body: Imrpovement request created :):

[](https://jira.atlassian.com/browse/CONF-34588)<https://jira.atlassian.com/browse/CONF-34588>

Thanks and Regards,  
David\|Confluence Support Engineer


Tags: cache

expiration
Using ASCII characters allowed?
Asked by Wayne Gradzki:

Hi,

I tried to write in a wiki a simple ASCII character (?), but the document can't be saved.

How can I solve this problem?


Answers:
author: rsperafico
body: Hi Wayne,

Thank you for your question.

I would suggest you on extending the CSS as per following:

```
li:before {content:'\0026';}
```

Kind regards,   
Rafael


Tags: ascii

special-character
Using ASCII characters allowed?
Asked by Wayne Gradzki:

Hi,

I tried to write in a wiki a simple ASCII character (?), but the document can't be saved.

How can I solve this problem?

PS: I am talking about confluence


Answers:
author: Alexey_Rjeutski__Polontech_
body: Most probably you haven't set up encoding UTF-8 for your database. Please check database setiings


author: Alexey_Rjeutski__Polontech_
body: Most probably you haven't set up encoding UTF-8 for your database. Please check database setiings


author: Radu Dumitriu
body: works for me. I think you need to put in more details, perhaps a stack trace or something ?


Tags: ascii

special-character
Administrator login for Confluence trial version
Asked by Peter Straub:

What's the administrator login for a Confluencec Trial Version that has been installed with the Windows wizard?


Answers:
author: Peter Straub
body: I have re-installed Confluence before, but I never got to step 10.

This time, I have uninstalled Confluence again AND have deleted all sub-folders in the Atlassian folder, which referred to Confluence. Then I re-installed Confluence again.

Now the wizard worked as described in the Setup Guide.

Problem solved.


author: Rodrigo Girardi Adami
body: Hi Peter,

You can set the local admin when you are installing confluence for the first time. if you need to retrieve the username and password of the local administrator you can follow the steps located in [this page](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights#RestoringPasswordsToRecoverAdminUserRights-Step0.Getaccesstothedatabase) to help :)

Cheers,

Rodrigo

comments: author: Peter Straub
body: Unfortunately, I couldn't set the local admin when installing confluence for the first time. The wizard ran through smoothly and after starting confluence I was asked for user name and password.


author: Bhushan Nagaraj
body: Hi Peter,

Looks like you might have not noted down Step 10 in the setup wizard.

[](https://confluence.atlassian.com/display/DOC/Confluence+Setup+Guide#ConfluenceSetupGuide-10.SetUpSystemAdministrator)<https://confluence.atlassian.com/display/DOC/Confluence+Setup+Guide#ConfluenceSetupGuide-10.SetUpSystemAdministrator>

If you are setting up a new instance for a trial, recommend just reinstalling it.


Tags: confluence-administration
Page properties macro problem
Asked by Rumceisz:

Hi All,

the Page properties macro is a great feature that enables excellent reporting.

We created a reporting template with more than 30 lines need to be filled by users. The page template has Page prpoerties macro on it and it feeds a reporting page that has Page properties report macro on it.

We want to make a better layout and splitted our table into 2 tables and put into 2 columns macro. So the user can fill the table in one view and doesn't need to scroll down to the 30th row.

The problem is that the Page properties macro doesn't recognize the 2nd table and doesn't provide the info to the Page properties report table.

Is there a way to make a better layout?

I mean having a 30+ row table is not so ergonomic to fill...

Thanks,

Rumi


Answers:
author: Davin Studer
body: This should work for you. Don't give either page properties macro an id. Give the page a label. Then on the report page setthe report maco to look for the label you entered and leave the field blank that asks for the Page propertied ID

![](../../upfiles/Capture_239.PNG)

![](../../upfiles/Capture_240.PNG)

comments: author: Davin Studer
body: Does this work for you?


author: Rumceisz
body: Hi Davin,

thank you for your hints!

I did axactly the same you suggested and it didn't work: the row for this particular report is empty in the reporting page.

Let me ask your version of Confluence. We have 5.4.3

I see that your "Page properties report" macro edit panel has a "Page properties ID (optional)" field which we don't have.


author: Rumceisz
body: Now it shows but only the right column. So only the 5,6,7,8 columns.


author: Davin Studer
body: Hmmm. I'm on 5.4.4. Maybe that is the difference.


author: Davin Studer
body: It looks like it was fixed in 5.4.4. According to [CONF-32152](https://jira.atlassian.com/browse/CONF-32152).


Tags: confluence-administration
Can't get bitbucket to connect to confluence/jira/etc.
Asked by Tyler Samson:

I work at a company with two separate JIRA/Confluence/Bitbucket accounts. Initially, I signed up for Bitbucket under account A, and then, I created the new JIRA/Confluence/Bitbucket set under account B.  

Now, when I login to Bitbucket, all the JIRA/Confluence/etc. links are connected to [accountA.atlassian.net](http://accountA.atlassian.net). If I go into [accountB.atlassian.net](http://accountB.atlassian.net), all the links stay within that domain. Is there any way to move my Bitbucket account to accountB.atlassian.net?


Answers:
author: AgentSmith
body: In terms of proceeding, you can merge the two accounts by following the steps here:  
[](https://confluence.atlassian.com/display/BITBUCKET/Merge+accounts)<https://confluence.atlassian.com/display/BITBUCKET/Merge+accounts>

*Note: If you are an OnDemand account holder, Atlassian automatically created a Bitbucket team account for you when you signed up for OnDemand. You must use this team account as your KEEP_ACCOUNT when merging two Bitbucket accounts.*

In your case that means:  
KEEP_ACCOUNT = accountB  
DISCARD_ACCOUNT = accountA

Once you have everything merged to accountB ... you can opt to rename the account from accountB to whatever you'd like by following the instructions here:

[](https://confluence.atlassian.com/display/BITBUCKET/Rename+or+convert+an+account)<https://confluence.atlassian.com/display/BITBUCKET/Rename+or+convert+an+account>

I know that's a bit of a hassle but if you follow the steps exactly, it will work and you should be good to go. :)


Tags: bamboo

bitbucket-cloud

cloud

jira
How to make confluence page responsive
Asked by Sachin Dhamale:

Hello All;

I want to open my confluence in iframe having fixed width and height. but after opening it in iframe

it does not compress size of page it generate horizontal scroll. instead of this i want to show entire page on iframe without horizontal scroll bar like responsive website

does conflence website or page is responsive to size of container of browser?

please help me on this


Answers:
author: Wayne Wong
body: Hi there,

You can refer to this code here to configure it to suite your needs :

```
&lt;iframe src=http://www.atlassian.com/ noborder="0" width="830" height="800" scrolling="yes" seamless&gt;&lt;/iframe&gt;
```

You also can refer to this document here for more detail : [How to put an Iframe into Confluence](https://confluence.atlassian.com/display/CONFKB/How+to+put+an+Iframe+into+Confluence)

Hope this help.

Thank you.

Regards,

Wayne Wong


Tags: confluence-administration

confluence-app

questions-for-confluence
Promote template sometimes includes the "blank" page
Asked by Greg Chase:

Using confluence on demand version 5.5

I have two spaces, each with several templates. On each space I have promoted one template. In one space the create box just has my promoted template, in the other space the create box has "blank page" and my template. I can't see any differences between the two spaces and I dont want to have the blank page template. Any suggestions ?


Answers:
author: Alexey_Rjeutski__Polontech_
body: Maybe you have unpromoted blank page template for the second space? And no blank page template for the first?

comments: author: Greg Chase
body: Thanks for your suggestion. As far as I can tell there is no such thing as a "blank page" template so I couldn't unpromote it or not have one. In fact the first space (the no blank page one) has a blank page available if you click the "show more" button.


Tags: cloud

template
Automatically update task list of Jira issues in Confluence report
Asked by Paul van de Gaar:

When we create a Change log (Jira) report in Confluence we get a perfect list of all issues that are connected to the fix version. So far so good.

But when we in Jira change something to the issue the report does not automatically refreshes.

We are using the list to have a overview of all the issues that will be solved for our upcomming release. But it could be that a improvement or bug will not be fixed in the upcomming release. Than we change the fixed version in Jira. The problem is that this change is not visual in the report.

The report looks static at this moment and our wish is a dynamic report. Is that possible?


Answers:
author: Alexey_Rjeutski__Polontech_
body: Looks like there is known issue with old confluence version:

[](https://jira.atlassian.com/browse/CONF-30077)<https://jira.atlassian.com/browse/CONF-30077>

Please also try to disable cache parameter inside the macro

see [](https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro)<https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro>for details

comments: author: Paul van de Gaar
body: Thanks for the info. In the comments they mention that changes in the refresh rate can be made by changing the cache settings.

They say they are edithable at Admin \> Cache Statistics \> Advanced \> JIRA Issues but I can not find these settings.


author: Paul van de Gaar
body: After 24 hours of waiting there is still no automatically change in the report.


author: Paul van de Gaar
body: It does not add, for example a new bug issue, by refreshing the page


author: Alexey_Rjeutski__Polontech_
body: Does this report automatically refreshes if you refresh confluence page?


Tags: cloud

confluence-cloud