youngmon/atlassian-qna huggingface dataset:
I need some help with confluence to create a page under a space I dont have access
Asked by fsaramariely:

The page owners are not longer with the company and I cant create a new page under that space


Answers:
author: G subramanyam
body: Hi [@fsaramariely](/t5/user/viewprofilepage/user-id/4966258) welcome to the Atlassian community.

I would request you to contact your organization "Confluence admin" for granting you the required space permissions.


author: Rilwan Ahmed
body: Hi [@fsaramariely](/t5/user/viewprofilepage/user-id/4966258) ,

Your space/confluence admin can grant you the access to the restircted pages.

**Step 1:** i.e if you are using **confluence cloud**, ask your admin to go to space settings --\> Manage pages --\>Restricted

You can find list if all pages that are restricted and grant access.

If the space permission itself is restricted, then go to admin settings --\> Space permissions --\> search for required space and click Recover/Manage permissions. Once the space access is granted, follow **step 1**

If you are using **confluence server/Data center** , then ask your admin to go to space tools --\> Permission --\> Click on Restricted pages.   
If Space permission is denied, then go to admin settings --\> Space permission --\> search for required space and click Recover/Manage permissions


author: Brant Schroeder
body: [@fsaramariely](/t5/user/viewprofilepage/user-id/4966258) You need to have access to a space with add page in the space permissions in order to create a new page. Like [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) you would need to contact the Confluence Admin or the Space admin to get access to the space.
Licensed User Can No Longer Access Space
Asked by Dima Mineva:

Hi guys,

We have a licensed user that has permissions to view and add comments to most of our spaces. Recently, he is not able to access one of the spaces anymore. He can see all other spaces, dashboard, etc. When he tries to access that space, he is redirected to the Viewport with no option to view in Confluence. We checked all space permissions and everything seems fine.

Any ideas what might be happening?

Thanks!


Answers:
author: Brant Schroeder
body: [@Dima Mineva](/t5/user/viewprofilepage/user-id/3909400) Have you inspected their permission <https://confluence.atlassian.com/doc/inspect-permissions-992678939.html> to see what the issue might be? If there pemissions are fine then I would suggest clearing the browser cache to just make sure this is not the issue. (It probably is not) Do you have any apps installed? Is there a page restriction on the landing page?

comments: author: Dima Mineva
body: Hi Brant,

Thanks for your reply. Yes, we did check all of that.

It turned our to be a checkmark in our Viewport settings that reads "Restrict access to Confluence UI". For some reason this was checked but the user was not added below. Once we added the user, the issue was fixed.


author: Brant Schroeder
body: Great, can you accept the answer so others will see your solution.


author: Dima Mineva
body: Sure! :)


Tags: confluence-server

permission

server

space

user
MP4 upload
Asked by Thomas_Schoeller:

Hi,

I uploaded a MP4, but it will not shown / start in confluence![ATC Confluence.png](/t5/image/serverpage/image-id/221040i3A75C6B5D3A1DBB3/image-size/large?v=v2&px=999 "ATC Confluence.png")


Answers:
author: AAMIR ANSARI
body: Hi [@Thomas_Schoeller](/t5/user/viewprofilepage/user-id/5055394)

Can you check if this helps - <https://confluence.atlassian.com/confkb/video-will-not-play-for-mp4-uploaded-files-1047539606.html>

Regards

Aamir


Tags: confluence-server

server

video
'Unknown User' in Confluence after migration
Asked by ????:

After we migrate from <https://sfengineer.atlassian.net/> to

<https://skyfrontier.atlassian.net/> , Unknown User displayed on our page.

How to Resolve this matter?

![unknown.jpg](/t5/image/serverpage/image-id/221033iD5816854D65A13B2/image-size/large?v=v2&px=999 "unknown.jpg")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@????](/t5/user/viewprofilepage/user-id/5055373) ,

welcome to the Atlassian community!

Please take a look to the following article <https://confluence.atlassian.com/cloudkb/unknown-user-in-confluence-after-migration-826878305.html>

Fabio


Tags: cloud

confluence-cloud
How much logins at one account
Asked by Ines Wei?gerber:

How much devices can login in at one confluence account at the same time?

Is there a limit?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ines Wei?gerber](/t5/user/viewprofilepage/user-id/4368599) ,

there is no limit for that.

Fabio

comments: author: Ines Wei?gerber
body: Thanks for fast answer.


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Ines Wei?gerber](/t5/user/viewprofilepage/user-id/4368599)


Tags: cloud

confluence-cloud
Import space error "Space MPDJ doesn't exist in the backup file"
Asked by rquartar:

Hello Everyone,

I am having problems to import a space received from an external company to our company instance of Confluence.

This is the error I get around 50% of import.

"Space MPDJ doesn't exist in the backup file"

I tried to create a space named MPDJ, then created a backup in the Backup Manager and deleted the space but same error.

If I keep the space the error is about "A space with a key MPDJ already exist"

I don't know what else to try, any idea?

Thank you

Roberto


Answers:
author: sekhar reddy
body: Hi [@rquartar](/t5/user/viewprofilepage/user-id/4262155)

If you are trying to import into your server/datacenter then you have to delete that key in the database also, please see below article for more information.

<https://confluence.atlassian.com/confkb/importing-a-space-fails-with-could-not-execute-statement-error-in-confluence-server-949242294.html>

comments: author: rquartar
body: Hi [@sekhar reddy](/t5/user/viewprofilepage/user-id/5053232)

Thanks for your answer, I am trying to import in a Confluence Cloud environment and even if I completely delete the space I won't be able to import the new one with this error back.  

"Space MPDJ doesn't exist in the backup file"


author: sekhar reddy
body: Hi [@rquartar](/t5/user/viewprofilepage/user-id/4262155)

Please raise support request to Atlassian support team, they will have access to your instance and logs for your import failure.


Tags: cloud

confluence-cloud
Time taken to run a final migration
Asked by SaravanaKumar:

May I know the time taken to run the final migration for an estimated data of 500GB and 300 users?  
And how to calculate the final migration time?


Answers:
author: Mayur Jadhav
body: Hello [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) ,

Welcome to the Atlassian Community!!!

It is depends on the complexity of your Migration. First you need to run the test migration in order to get the exact error and solution for those error and you need to capture all those things in runbook.

Atlassian Recommends Migrating the Attachment separate as it will not need any down time. and when you know the actual time required for that data migration then you can plan for actual production migration.

Regards,  
Mayur

comments: author: SaravanaKumar
body: Yeah but how to know the actual time for migration.

Do running a test migration could possibly tell us the actual migration time?


author: Mayur Jadhav
body: [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) Yes it will give tentatively time.


author: SaravanaKumar
body: Yea thankyou [@Mayur Jadhav](/t5/user/viewprofilepage/user-id/4290135)


Tags: cloud

confluence-cloud
How to import the space from one confluence to another confluence instance with the same name and ke
Asked by Nayan Patel:

I need to import the space which already exists (same name and key)

How to import that space as new space?


Answers:
author: AAMIR ANSARI
body: Hi [@Nayan Patel](/t5/user/viewprofilepage/user-id/4034368) ,

I would suggest you follow the document - <https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>

Please check [Solution 3](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html#HowtocopyorrenameaspaceinConfluence-solution3) and let us know if it helps.

regards,

Aamir

comments: author: Nayan Patel
body: Thank you [@AAMIR ANSARI](/t5/user/viewprofilepage/user-id/4992440)


Tags: confluence-server

server
Hi Team, There should be an add event option on the top right besides add calendar. Can we please ge
Asked by Ravi Chakravarthy:

Hi Team,

There should be an add event option on the top right besides add calendar. Can we please get an idea how to provide access for that? The button highlighted in the image below, doesen't seems to appear on users wikidex account.


Answers:
author: Srinatha T
body: Hi [@Ravi Chakravarthy](/t5/user/viewprofilepage/user-id/5047475) ,

Welcome to Atlassian community.

One should have the edit permission on the calendar . The steps give permissions is documented in the below page, please go through the same.

* [Restrict-a-calendar](https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html)

I hope that answers your question.

Have a good day!

Thanks,

Srinath T

comments: author: Ravi Chakravarthy
body: Hi Srinatha, thank you for your response. But, this did not help me in adding the add event button for the user. This only shows how to restrict the user from viewing or editing the calendar.

Thank you.


author: Ravi Chakravarthy
body: ![Add Even buttton.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/220947i24EC27005F2637E6/image-size/large?v=v2&px=999 "Add Even buttton.PNG")
How can add 1 header below 3 column
Asked by Batuhan Arslan:

Is it possible to do make 1 header below 3 column? I tried to do this table but i think it's not

possible do.

![Screenshot 2022-10-16 205342.png](https://community.atlassian.com/t5/image/serverpage/image-id/220937iCFEE287DCCC7CB3B/image-size/large?v=v2&px=999 "Screenshot 2022-10-16 205342.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Batuhan Arslan](/t5/user/viewprofilepage/user-id/5054951) and welcome to the community!

If you mean that you want to do this:

![header page.png](https://community.atlassian.com/t5/image/serverpage/image-id/221013iB0C692DB5FA9488F/image-size/large?v=v2&px=999 "header page.png")

Then do this:

![header merge.png](https://community.atlassian.com/t5/image/serverpage/image-id/221015iE25A7D5BA6A3FBEE/image-size/large?v=v2&px=999 "header merge.png")

comments: author: Batuhan Arslan
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) that's what i need. Thanks for your help.


author: Alex Koxaras _Relational_
body: Kindly mark my answer as accepted in order to help others. Thank you!


Tags: cloud

column

confluence-cloud

table
How to add an HTML Macro
Asked by Milen Bilyanov:

This type is disabled, the information provided in the help about adding this macro is outdated. How can I enable HTML macros?


Answers:
author: Nic Brough -Adaptavist-
body: My guess is the docs you are reading are for Server, not Cloud.

Natively, Cloud does not have an HTML macro, you will need to add one of the apps that provide one.


author: Alex Koxaras _Relational_
body: HI [@Milen Bilyanov](/t5/user/viewprofilepage/user-id/640696)

You can't add macro on Confluence cloud. You have to have an app like :

* [https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud&tab=overview)
* [https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview)
* [https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
Unable to resolve mvn dependency , for selenium webdriver automation
Asked by Test qa:

Do we need Atlassian sdk to resolve mvn dependency?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, you need to fix the Selenium/Webdriver dependency.

comments: author: Test qa
body: Iam trying use selenum webdriver to test confluence cloud create page feature, none of the mvn confluence dependencies i added to POM file is resolving.

[Maven Repository: confluence cloud (mvnrepository.com)](https://mvnrepository.com/search?q=confluence+cloud)


author: Nic Brough -Adaptavist-
body: Ok, that makes sense, but it does not really change the answer - you need to look at the Selenium and Webdriver installs. I cannot talk about Webdriver, I have not used it, but I've been working with Selenium for over a decade and all I've ever needed to do with that is make sure it is in the runnable path.


Tags: cloud

confluence-cloud
I can't make it to use the issue collector in confluence
Asked by J?rgen Wieser:

Hi,

I want to create an issue from within my confluence page. For this I created an issue collector in jira, copied the html code in the html for confluence cloud makro. Unfortunately I can't see any result.

![Issue collector code.png](https://community.atlassian.com/t5/image/serverpage/image-id/220833iAA249FCEF2F2BD6C/image-dimensions/392x351?v=v2 "Issue collector code.png")

I checked that the the space is connected with the jira project

Any ideas on that?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@J?rgen Wieser](/t5/user/viewprofilepage/user-id/5018265) ,

take a look to the following thread <https://community.atlassian.com/t5/Confluence-questions/I-can-t-make-it-to-use-the-issue-collector-in-confluence/qaq-p/2163558>

Fabio


Tags: cloud

confluence-cloud
Why I am unable to install trello on windows 10 ?
Asked by Abdul Moeed Qureshi:

I have been using the web version but i need it as app so that it can stay on my desktop and the taskbar. It will create ease for me. But the trello setup link does not respond on the Microsoft store, it does not respond at all. Please suggest the solution, because from 3rd party websites, I am unable to do the same. Windows version i am using is pasted below in the picture.

![Windows version.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/155524i966B88BE99802F8D/image-size/large?v=v2&px=999 "Windows version.JPG")


Answers:
author: Felix
body: Hey [@Abdul Moeed Qureshi](/t5/user/viewprofilepage/user-id/4510283)

I see you're running the Enterprise edition of Windows 10 - Trello's Windows app is distributed exclusively via the Microsoft Store. Can you open up the Microsoft Store and search for Trello?

If you're missing the Microsoft Store from your installed applications, possibly your administrator has blocked access?

comments: author: Abdul Moeed Qureshi
body: Thank you for getting back Felix. I believe this is not the case here. I can open microsoft store from browser. When i search for trello, it shows in the results. I have an option to press "GET" from the UI but when i press GET, nothing happens, no download message pops up. I hope you can understand my problem now. See the screenshot as well please.

![Trello problem.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/155711i3EB380A223C213E6/image-size/large?v=v2&px=999 "Trello problem.JPG")


author: Felix
body: You need to be able to open up the Microsoft Store **app** on your computer. Not in the browser.

When you press "Get" on the website, it'll try to open up the Microsoft Store app, normally. If that's not happening, you might not have access to Microsoft Store apps (again, likely due to Enterprise configuration on your machine).


author: Abdul Moeed Qureshi
body: Upon an advice from a success story posted at GitHub for resolving the same issue, i have followed these below steps but in my case, **i have not been successful**.

First click Start \> settings\> open "Udate \& Security", click on "For developers".

You'll see (by default) checked "Microsoft Store apps".

Check "Developer mode", allow it after Windows prompt. When accepted restart your PC.

Follow the link

<https://github.com/kkkgo/LTSB-Add-MicrosoftStore>

Click on green "clone or download" 'button' and choose "download zip"

when downloaded \> extract \> open extracted folder \> right click on "Add-store" and "Run as administrator". Wait a minute or two until it says "done. press any key to exit"
How to find comments addressed to a specific person?
Asked by Alibek Argimbayev:

Dear Trello team!

Thank you for such a great product!

How can one filter and find comments addressed to a specific person?

Thanks,

Alibek


Answers:
author: David Bakkers
body: Hello [@Alibek Argimbayev](/t5/user/viewprofilepage/user-id/4477986)

The contents of the comments is just text, so you can search that text just like [searching for any other thing](https://help.trello.com/article/972-filtering-vs-searching). When searching, you can use the [special operators](https://help.trello.com/article/808-searching-for-cards-all-boards) in your search to narrow it down to just the comments.

For example, searching for ***comment:"Fred Flintstone"*** will return cards that have the text*'Fred Flintstone'* in one of their comments.

comments: author: Alibek Argimbayev
body: Hi, David,

I don't need just text, I want to see all the comments (not cards) addressed to me, for example!

Or I want to see all the comments that were addressed to one of my team members.

In mobile version, i can see all the comments addressed to me, for example, by just pressing "me", but I cannot filter this way in a web service.


author: Alibek Argimbayev
body: I would also like to see all the comments (or Tasks) to Tom, my team member. How can filter comments and select only those related to Tom?

Thx,

Alibek


author: David Bakkers
body: Hello [@Alibek Argimbayev](/t5/user/viewprofilepage/user-id/4477986)

Ok, now I understand what you mean. That thing called 'Me' / 'Comments' in the mobile app is displaying [*notifications*](https://help.trello.com/article/793-receiving-trello-notifications). Those are notifications that someone, other than you, has *mentioned* you inside a comment by preceding your username with an ampersand (@) which triggers the notification.

Those notifications go only to the email address of the person mentioned in the comment, nobody else. When you get those notifications, all that the Trello app is telling you is that there was a comment mentioned you and the contents of that comment. When you log into the web interface, next to your username, you will see that same 'bell' that you can click on to see all the notifications you have.

Apart from that, sorry, but I don't know of a way to search for and isolate all the comments in all the cards based on when those comments contain mentions of specific people.
Cad office
Asked by Aurel Elezi:

Hi all,

I have a small Cad team to manage. So far I'm using a shared Excel file (please have a look to the screenshot below) where the Project Managers fill (area 1 in the screenshot) the Projects with 1.works order number 2.part number 3.customer name 4.description 5.expected hours and break it in different tasks (area 2) and assign them to the design managers.  
The Design Managers have to fill every day with the hours they have worked on the tasks (area 3)  
The excel file give us a sum of the hours every Design Engineer has worked every week (area 4), the estimated workload (area 5), and a report (area 6) of which tasks every one has worked in a period of time.

My question: Can a free Trello account give me all this? I hope even mere and in a more efficient way.  
I am considering a project management software, but before starting to learn and trial it, I would prefer to know if it can give me at least what we already have with the Excel file.

![image.png](/t5/image/serverpage/image-id/155527i08FFD7D850B2483A/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/155528i1D7FDA12E6C636C8/image-size/large?v=v2&px=999 "image.png")

Thank you.


Answers:
author: milynnus
body: [@Aurel Elezi](/t5/user/viewprofilepage/user-id/4510310)

I think the collaborative work around the setup up a task card with all the subtasks would be something Trello can do. It can be assigned to a Designer's personal board. The recording of daily effort can be done on the subtask cards via a custom field. At EOD You have background task to collate all the inputs into a spreadsheet.

This no different from a project in which drivers are assigned various tasks each day. They move the cards in and out of a list to clock time and at the end of the date, a program is triggered to compute and collect time spent into a spreadsheet with other parameters to allow you to merge with previous days records.

comments: author: Aurel Elezi
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)

Thanks for your time.

Is this entirely doable with the free version?

Do you know a good guide (or better a template if it exists) how to start setting up what I would need without getting lost among all the other tools that I would not need for the moment?


author: milynnus
body: [@Aurel Elezi](/t5/user/viewprofilepage/user-id/4510310)

The free plan comes with 50 commands and 1 power up. Typically that is not enough for any serious work to be done on Trello especially for the kind of work you want to do. You will have to complete with some backend processing for gather and merge the data.