youngmon/atlassian-qna huggingface dataset:
Configure Page History to wrap Comments
Asked by Michael McInnis:

How to configure the Page History output (generated from the right hand side "..." action button) to wrap the Comment text? We have users entering full comments, read often by others, that can be long. Scrolling to the bottom of the page to scroll right and then scroll up, hoping to find your specific line again (losing the version number to the left) is not a good user experience. Great to have a configuration option to wrap this comment text.


Answers:
author: Bill Bailey
body: I would take a look at writing custom CSS for that field.


Tags: confluence-server

server
Getting ID of confluence curl request
Asked by atalwar:

Hi Team,

I'm using the following CURL request in a Jenkins pipeline. While I'm getting the response, I would only like to get the ID of the page. Is there a way I can just the ID from the CURL or add something to the Jenkins file that can help me get that ID?

Thanks a lot

```
script {
response = sh(script: "curl -u 'xxxxxxxxx:xxxxxxxxxxxx' -X GET -H 'Content-Type: application/json' https://xxxx.xxxxx.net/wiki/rest/api/content/xxxxxxxx?expand=body.storage", returnStdout: true)
echo '=========================Response===================' + response
}
```


Answers:
author: Shannon S
body: Hi [@atalwar](/t5/user/viewprofilepage/user-id/4616959),

Thank you for raising this question on Community. If you need to get the page ID, refer to the example "[Find a page by title and space key](https://developer.atlassian.com/cloud/confluence/rest-api-examples/#find-a-page-by-title-and-space-key)" from the page [REST API Examples](https://developer.atlassian.com/cloud/confluence/rest-api-examples/).

I hope that helps, but if you still have trouble, you might have luck asking on the [Atlassian Developer Community](https://community.developer.atlassian.com/).

Take care,

Shannon


Tags: cloud

confluence-cloud
CVE-2021-42574 Patches - when available for download ?
Asked by DEW Unix:

When will updates be available to download to address the CVE that was emailed out to all Atlassian product users?

In particular when will the next update to the current version 6.13.23 of Confluence Data Center Starter Edition be released to address this CVE?

Here is the Atlassian CVE if people missed it

<https://confluence.atlassian.com/security/multiple-products-security-advisory-unrendered-unicode-bidirectional-override-characters-cve-2021-42574-1086419475.html>

Thanks


Answers:
author: Jane Simmons
body: Will a patch be available to fix the issue on JIRA/Confluence versions prior to the upgrade? A patch rather than a full upgrade would be very useful.


author: Bob Calder
body: We're currently running Jira \& Confluence that are no longer covered under Atlassian support instances inside Docker containers Will there be any patches available to mitigate CVE-2021-42574 for these types of instances?


author: Tom Shaffer
body: I agree, Jane. It seems silly that we have to go through the entire process of going to a completely new version to fix an issue that could very well be fixed with a simple patch.  

This would mark the 2nd time in just over a week that I'm required to install a new version of Jira Service Management... and the workaround for the issue last week was simply deleting (or renaming) a file.

But considering Atlassian is discontinuing support for self-hosted server offerings, I'm going to guess that they won't go through the effort of putting together patches to make life easier for us. I am finding it peculiar that we're seeing more of these advisories lately, as they're trying to push people into their cloud offerings. I'm not trying to start any conspiracies but the timing of all these...


author: Bill Bailey
body: There was no reference to a patch ever being available. The only option is to upgrade to a fixed version.


author: Bill Bailey
body: Since I am on the same version (6.13.23) as you, and saw the notice, I did some research. It seams that 6/13 went EOL when they released the LTS 7.13. Per the 6.13 release notes:
> **Update:** We have extended the end of life date for Confluence 6.13. We'll continue to make 6.13.x bugfixes available until the release of the next LTS (around April - June 2021). This gives you the flexibility to upgrade to Confluence 7.4 LTS, or wait and upgrade to the latest LTS in 2021.

So this means they are not planning on releasing a fix, as our version went EOL in August.


author: Stephan Hughson
body: Does anyone know if the patches are for Atlassian products like Confluence, Jira etc, or for the mobile apps too that people get from the Play store and Apple store?

The announcement mentions "Jira and Confluence Server mobile apps" under "Products"

Then also "Marketplace app for Jira Service Management" under "Affected Versions".

From the description, it sounds like a server side patch. Is it also client side?


Tags: confluence-server

cve-2021-42574

server
Ca I use the same image in multiple places, so ichanges to common image reflected in all places?
Asked by Jeremy Chapman:

Is it possible to upload an image that I can display in multiple places in such a way that if I want to update the image it automatically updates in all places it is used?


Answers:
author: Steven Behnke
body: Yes, that's no problem. You can find media from other pages using the 'Insert Media' function in Confluence, or you can simply Copy + Paste from page to page as well.

If I am creating a single documentation space, I generally have a page called 'Includes' or 'Assets' and link the common assets under that area. Then this content can be linked out to other pages and managed in one spot.


Tags: confluence-server

server
The confluence page opens and immediately close
Asked by jhandal:

Tenemos un problema {#toc-hId--1211413876}
------------------------------------------

La incidencia se deber?a resolver por s? sola, pero, si el problema persiste, pide a tu administrador que se ponga en contacto con [nuestro equipo de soporte](https://support.atlassian.com/contact/#/) y le proporcione lo siguiente:

* La URL de esta p?gina
* El c?digo asociado a este error: **fe7mr3**

* Actualizar p?gina

<https://asurintdigital.atlassian.net/wiki/home>


Answers:
author: Adam Ziecik
body: One on my users reported today exactly the same issue with the same error code. Yesterday Confluence worked for them and today does not and the same behaviour is reported.


author: Kishan Sharma
body: Hi [@jhandal](/t5/user/viewprofilepage/user-id/4619188) Welcome to the Atlassian Community! As mentioned by [@carolyn french](/t5/user/viewprofilepage/user-id/664664) please raise a [support ticket with Atlassian Support](https://support.atlassian.com/contact/) for this issue.

comments: author: Kishan Sharma
body: If you get a response and a solution, please also post it here.


author: Adam Ziecik
body: I have created an Atlassian support ticked and was informed that this was fixed in backend.

"Atlassian has turned off a feature from backend which used to look for a function not available on the older version of Safari.

Root cause: This was caused by a mediaQuery method missing in older versions of Safari."


author: Kishan Sharma
body: Thank you for sharing [@Adam Ziecik](/t5/user/viewprofilepage/user-id/4250820) :)


author: carolyn french
body: Hello-- have you entered a Support ticket with this error code information yet?


Tags: atlassian-support

cloud

confluence-cloud
Confluence page failed to merge, update changes.
Asked by Loan:

My coworker and I are working on the same confluence page. Not all the one I did were save. When I clicked on edit, my work shows up again but when I click save they are disappear.

<https://confluence.twistbioscience.net/pages/editpage.action?pageId=406775629>


Answers:
author: Loan
body: Yes, clicked save won't save any changes that I did toward the second to last row and up. But when I clicked edit, all changes showed up again.


author: Brant Schroeder
body: [@Loan](/t5/user/viewprofilepage/user-id/4619028) Welcome to the Atlassian Community

So when you edit the page your changes continue to show up but you are unable to save and publish? Can you share a screenshot of what is occuring?

comments: author: Loan
body: <https://confluence.twistbioscience.net/display/TT/211029+NGS_ECHO-NORM_v2.2_pRCAd1029B819246QL>

I was working on the 3 'parents' from the bottom of the page. When I clicked 'edit', all 3 parents file will appear. When I clicked save, only 1 parent appear. I tried to work on banking in the middle of the page and I was able to save with my work for banking but not parent.


author: Brant Schroeder
body: Can you share a screenshot? Did you happen to copy the content of this page into that page?
how do you provide edit rights to an user
Asked by Carol Wong:

how do I get edit rights in a page?


Answers:
author: Kishan Sharma
body: Hi [@Carol Wong](/t5/user/viewprofilepage/user-id/4618993) Please refer [this Documentation](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html) on how to assign space permissions to a user.


author: Bastian Stehmann
body: Hi [@Carol Wong](/t5/user/viewprofilepage/user-id/4618993) ,

In Confluence the space administrator can grant you permission to add/edit pages. If you have that permission and still can't edit the page, probably restrictions are applied to that page. In that case you have to find someone with edit permissions to add you as editor of the page.

comments: author: Carol Wong
body: I think is the later, let me try this.


author: Carol Wong
body: can you please show me where they should go to edit permissions?

Thanks


author: Bastian Stehmann
body: Hi Carol, there should be a red lock on the top of the page. They have to click on that, then they can add mire users.
Unable to publish edits to existing page
Asked by Ian:

Hello,

I have a meeting notes page that I want to update regularly with the latest meeting notes. After editing the page today, I clicked the "Publish" button and I get the error:

"A page with this name already exists

Page names have to be unique within a space. Give your page a different name to publish it."

Well of course it exists, I'm trying to edit it. Confluence recognizes the edits as unpublished changes, but I'm unable to publish them. I am an admin and the only user who has used the page so far. I've tried logging out and back in, but no luck. Any ideas?

Thanks!


Answers:
author: Ian
body: FYI -- I figured out a workaround. I just made a copy of the page, published it, and re-named it back to the original.


author: carolyn french
body: Hi Ian,

That sounds very frustrating indeed!

Have you made sure that your internet connection is uninterrupted? I think I've had this trouble when that happened. If you go into your Draft page and reopen the draft, does that fix it and allow you to publish?

Carolyn

comments: author: Ian
body: Hi Carolyn,

Thank you for the suggestion. I am still new to Confluence. I checked the Drafts and unfortunately the page didn't show up there (even though Confluence recognizes that the page has unpublished changes).

I figured out a workaround, though. I just made a copy of the page, published it, re-named it, and then re-named it back. Hopefully this is just a one-time fluke! Thanks.


Tags: cloud

confluence-cloud
Site Access Request Alerts
Asked by Chris Green:

We have 5 Site Admins for Jira/Confluence, but only one of these is responsible for approving site access requests. Is there anyway to either change the group that gets the alerts, or create a sub-group for site access requests?


Answers:
author: Bastian Stehmann
body: Hi [@Chris Green](/t5/user/viewprofilepage/user-id/4590437) ,

We would love to have something similar, but couldn't find any solution yet.

comments: author: lilli.cattermole
body: We would love this too.


Tags: access

cloud

confluence-cloud

site
How to use Anchor
Asked by Ed Mekhitarian:

I know how to add the anchor feature to my page, however when I try to add the link to the location I want the anchor, I can't.

I followed <https://community.atlassian.com/t5/Confluence-questions/Insert-an-Anchor/qaq-p/1013116>

The part that shows the "advanced" portion of the links menu does not show up in Confluence cloud.


Answers:
author: Daniel Eads
body: Hi [@Ed Mekhitarian](/t5/user/viewprofilepage/user-id/4574563) , welcome to the Community!

The question/answer you've linked to shows instructions relevant to Confluence Server and Data Center. Confluence Cloud uses a newer editor, and thus has a slightly different way to add anchors on a page.

[This support article](https://support.atlassian.com/confluence-cloud/docs/insert-the-anchor-macro/) has the instructions for adding it on Confluence Cloud. In short, you can insert macros by using a **/** in Confluence Cloud - for example, typing **/anchor** in the editor should auto-complete an anchor macro for you.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/167498iA17E696D8B973634/image-dimensions/362x163?v=v2 "image.png")

Cheers,  
Daniel

comments: author: Jonathan Cohen
body: This was helpful to me. Thanks, Daniel!


Tags: cloud

confluence-cloud
Add a Link to a Heading in Confluence
Asked by Robert Pacheco:

I'm not able to see the Link Dialog Box in Confluence. Is that a permissions issue or is this version different for how you add a link to a heading? This is from Confluence v 7. I'm currently working in Confluence

### Confluence 1000.0.0-264ff4241ca2 {#toc-hId-1286578909}

![confluence link dialog box.JPG](/t5/image/serverpage/image-id/167482iCAE89FF0D420698A/image-size/large?v=v2&px=999 "confluence link dialog box.JPG")


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Robert Pacheco](/t5/user/viewprofilepage/user-id/4615653)

welcome to the Atlassian Community.

Have you checked the [documentation about inserting links on Confluence Cloud](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/)?

I don't think this is a permissions issue, but maybe simply a usability one. In the Cloud, you won't get a dialog, but more an inline option to add your link.

If this doesn't help, can you share more details what you're trying to achieve what you can't do without the dialog?

Cheers,  
Matthias


Tags: cloud

confluence-cloud
Using External Gadgets from two jira instances in one instance of confluence
Asked by Fred W:

We have multiple instances of jira in the company. But one instance of confluence. We want to use some dashboard gadgets from jira in confluence. So say when you add the pie chart gadget from one instance into external gadgets in confluence, and then add the pie chart gadget from another jira instance in they look exactly the same when searching from the macro dialogue box, only when you hover your mouse over the xml address are you able to see they are different.

Is there a better way of differentiating them that can be done by tweaking a setting or xml change?


Answers:
author: aerochaz
body: Did you ever figure out a way to distinguish between them? I'm having the same issue.


author: Benjamin
body: Hi @\[deleted\] ,

Few suggestions that may help.

1. Place a footer note which Jira instance is it from and the context. Same way if you were documenting a table or a graph.

2. Wrap it in one of panels like notes/info and indicate the instance and context of the chart.

Thanks,

Ben

comments: author: Fred W
body: Thanks Ben, but I am not sure you have grasped the issue I am having. It is not that I need to differentiate between the two charts on my actual confluence page. But on the macro page where you select the gadget from.


author: Oscar Garcia
body: did you get any answer?

thanks!


Tags: confluence-server

jira-software-server

server
Why is this so hard to use?
Asked by anthony_jones:

Trying to launch my knowledge base so that anyone can see. Trying to create an alias name, seen somewhere that cloud version I can't do this. How do I test to see if my knowledge base is active to the public, how do I see my tree structure? Why are there out-dated articles on the forum that I waste my time and spinning my wheels reading and trying to accomplish. I'm very frustrated with this product.


Answers:
author: Bill Bailey
body: Not sure what you mean by alias. If you are talking about custom domains for Cloud, that is not currently possibe, but is coming (after a 10 year wait). See [CLOUD-6999](https://jira.atlassian.com/browse/CLOUD-6999)

On public visibiltiy, you do need to change your permissions:
>
> Assigning permissions for anonymous access {#toc-hId--1211413784}
> -----------------------------------------------------------------
>
> Anonymous access, for all intents and purposes, means **public access** . It's a feature that is **disabled by default** , and must first be turned on for the whole site by a Confluence admin or a site admin. [Learn more about anonymous access](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/)
>
> Once anonymous access is enabled, you'll be able to change the permissions for anonymous users.

<https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>


author: Benjamin Ly'
body: Hi [@anthony_jones](/t5/user/viewprofilepage/user-id/4434925) ,

To set up your site or spaces to be public, follow this link:

<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

If you want to see the page tree structure of a particular space, you can find it on the right panel. Page tree is at the space level and not at the site level.

If you like to display a page tree on a particular page, for example home page, you can use the macro. See link.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/>

Thanks,

Ben


author: Lisa Grau
body: Hi [@anthony_jones](/t5/user/viewprofilepage/user-id/4434925) ,

welcome to the Atlassian community.

You can see the knowledge base on the portal. If you have "Browse project" permission, the knowledge base is viewable, too.

What exactly do you try to achieve with the alias name?

The tree structure in the knowledge base doesn't depend on the Confluence structure.

You can add your own categories in Jira Service Management and assign the articles to these categories.


Tags: cloud

confluence-cloud
Prevent pages from being sorted other than alphabetically?
Asked by Michael Woffenden:

We've set a standard whereby all pages must be sorted alphabetically. However some users (accidentally or on purpose) move things into a different order,

How can we force Confluence Server to keep all pages sorted alphabetically (without having to do this manually) and prevent users from moving pages around?


Answers:
author: Benjamin
body: Hi [@Michael Woffenden](/t5/user/viewprofilepage/user-id/1169866) ,

I think the only way you can do this on confluence server is by limiting the space admin privileges. There's no specific permission for just the sort function.

-Ben

comments: author: Michael Woffenden
body: [@Benjamin](/t5/user/viewprofilepage/user-id/3275402)can you be more specific on how this can be done using space admin privs?


author: Benjamin
body: Hi [@Michael Woffenden](/t5/user/viewprofilepage/user-id/1169866) ,

If you go to the space permissions, you should see an admin column. Uncheck the members or group you don't want to have access. Only keep the members who will help maintain the space and making sure the page tree structure is maintained.

Thanks,

Ben


Tags: confluence-server

server

sort
External Collaboration with Premium Account
Asked by Kristina Oekermann:

Dear All,

I?m interested in the functionality to share any spaces in Confluence with external customers. At your price model overview I can see that this should be available soon within the Premium Account.

Could you give me some more details on it? When exactly is this functionality available?

Thank you for your reply.

Best regards

Kristina


Answers:
author: Pavel Junek
body: Hi [@Kristina Oekermann](/t5/user/viewprofilepage/user-id/4618400),

Welcome to Atlassian community!

If you are interested in the External Collaboration function, you can take a closer look at this function in [Introducing External Collaboration for Confluence](https://community.atlassian.com/t5/Confluence-articles/Introducing-External-Collaboration-for-Confluence/ba-p/1731502)

Best Regards

Pavel

comments: author: Kristina Oekermann
body: Hi [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350) some months later we would like to start now the external collaboration for Confluence.

Unfortunately I can?t see in [Introducing External Collaboration for Confluence](https://community.atlassian.com/t5/Confluence-articles/Introducing-External-Collaboration-for-Confluence/ba-p/1731502) if it?s still in the early access or meanwhile fully integrated with Confluence Cloud Premium. I find different information in the Atlassian websites.

I hope you can help me because it?s crucial for the further collaboration with our customers.

Thank you, Kristina


Tags: cloud

confluence-cloud
Paid support for confluence?
Asked by Cloud Licensing:

Hi there,

We currently have a confluence 6.15.2 install.

There are so many issues with it, it's unable to create XML backups, the backup we did manage to create has issues with duplicate users, we can't delete those duplicates from the MYSQL database etc.

The list is endless. Is there some kind of paid support for confluence? Reason I ask is I don't think the issues we face can be easily resolved by community support. We'll need a little "1 to 1" support.

Is this possible?


Answers:
author: G subramanyam
body: Hi [@Cloud Licensing](/t5/user/viewprofilepage/user-id/660494) welcome to the Atlassian community.

Please be informed, the community people can share their knowledge on some of the best practices.

Having said, I would request you to first get in touch with Atlassian Support team. If you are a premium subscriber, then I'm sure their will be a dedicated Atlassian support.

comments: author: Cloud Licensing
body: How can I contact the support team? Whenever I try it refers me to the community...


author: G subramanyam
body: Here's the [support link](https://support.atlassian.com/contact/#/) FYI.


Tags: confluence-server

server
Table Transformer transposing header to right
Asked by Hannah Sullivan:

Hi, I've been having issues with the table transformer transposing tables (from columns to rows) such that the header goes to the right. According to the documentation this shouldn't happen.   

Each table I have done this with is 2 rows 30 columns, and transposing to a table of 30 rows, 2 columns has the headers on the right. Does anyone know why this might be, or of an easy fix? Thanks!

Macros and table to be transposed:  
![Screenshot 2021-11-01 at 11.00.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/167455iA44910E802A101B6/image-size/large?v=v2&px=999 "Screenshot 2021-11-01 at 11.00.30.png")

Result of transposing:

![Screenshot 2021-11-01 at 10.59.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/167456i9E9069F4C5F7FB95/image-size/large?v=v2&px=999 "Screenshot 2021-11-01 at 10.59.50.png")  

<br />


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Hannah Sullivan](/t5/user/viewprofilepage/user-id/4607991) ,

Please, add this case to your ticket (I saw it several minutes ago) - something is definitely wrong with the source table, it's indeed a weird behavior for the macro.


Tags: confluence-server

server

table-transformer