youngmon/atlassian-qna huggingface dataset:
checked task completions get unchecked by itself
Asked by J?rgen Buchinger:

Hi Confluencers

Sometimes, users report to me that completed ticks of tasks have disappeared after page updates, allegedly without actively clicking on them.  
The mail notification then reports "xy has marked a task as incomplete".  
After enquiring with user xy, he swears that he did not make the change, but only edited the line actually intended for him.  
However, the comparisons in the version history show that user xy has removed the tick.

An Atlassian article describes such behaviour in version 6.14.  
<https://confluence.atlassian.com/confkb/checking-unchecking-a-task-item-in-a-page-causes-other-tasks-items-to-trigger-the-same-behavior-996705342.html>

Our version is 7.4.6.

I checked the page HTML markups and found no duplicate task IDs.  
But I can't imagine that several users are so confused that they keep clicking on the wrong tasks.

Many thanks for your answers!  
Regards, J?rgen


Answers:
author: Brant Schroeder
body: [@J?rgen Buchinger](/t5/user/viewprofilepage/user-id/3567789)

I have had this happen in the past where one user has the page open and is editing it when another user just clicks the check mark on the page to mark it complete. Then when the user saves the page with it unchecked it overwrites the check mark. Could this be happening?

comments: author: J?rgen Buchinger
body: Thank you for this hint. That is possible. I will check this if the case occurs again.


author: J?rgen Buchinger
body: I have tried to reproduce the behaviour again. I did not succeed in reproducing the error in version 7.4.8. It is possible that the affected pages were created in an older version.


author: Brant Schroeder
body: [@J?rgen Buchinger](/t5/user/viewprofilepage/user-id/3567789) I am not sure if an older version page would be the culprit or not. It is odd that it has not occurred again and that you can not recreate it.


Tags: confluence-server

server
Exporting page as PDF with iFrame contents
Asked by Peter Salvisberg:

We would like to export Confluence Wiki pages containing iFrames as PDF. The exporter creates the PDF files but the iFrames especially their contents are not exported. It would be nice if their contents would be also exported. Any ideas if there exist solutions that do the full export to PDF?


Answers:
author: Aron Gombas _Midori_
body: Honestly, I don't think that a Confluence app has access to the content in an iframe (it cannot break out of its own sandbox, I'd think), therefore it won't be able to export that.

You may have more success by printing the page to a PDF using the browser's own *Print* feature. For that, the source of the content should not matter.


author: Vero Rivas
body: Hi [@Peter Salvisberg](/t5/user/viewprofilepage/user-id/4337081)

Look at this posts, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

Cheers


Tags: cloud

confluence-cloud
Confluence users access management.
Asked by mail2dwarak:

My company has around 500+ users in Jira. But only around 25 people will need confluence.

- Will i be able to grant access to only that specific group and be charged only for 25 users?

- If so, how to grant access only to that specific group?

Please guide.


Answers:
author: Thomas Bowskill
body: Yes is the short answer.

You can set up Groups, and can determine which of these give access to Confluence licenses. [This guide covers it](https://confluence.atlassian.com/conf59/add-users-and-set-permissions-792498553.html). How are you creating users? If you have an AD integration you could sync these to groups and specify which groups use a license.


Tags: cloud

confluence-cloud
How to access ContentService or ContentPropertyService via ScriptRunner
Asked by Jeremy Goodwin:

Hi,

I'm hoping someone can suggest how to achieve this. I want to use the ContentProperty to store some values for a Confluence page, but can't get a handle on either the ContentService or the ContentPropertyService.

I'm using Confluence 7.10.2 and ScriptRunner 6.21.0.

I can get an instance of both services via

```
@Field?ContentService contentService = ComponentLocator.getComponent(ContentService, 'apiContentService');

@Field ContentPropertyService contentPropertyService = ComponentLocator.getComponent ContentPropertyService;

```

using this, I can successfully create and add a new property via contentPropertyService.create( myNewProperty )

however I'm unable to use .find to access the ContentPropertyFinder as

```
ContentId contentId = ContentId.of(pageId)

def found = contentPropertyService.find().withContentId(contentId).fetchOne();
```

> groovy.lang.MissingMethodException: No signature of method: com.sun.proxy.$Proxy260.withContentId() is applicable for argument types: (com.atlassian.confluence.api.model.content.id.ContentId) values: \[ContentId\[id=19071593}\]

And I have a similar issue with ContentService

```
def page = contentService.find().withId(ContentId.valueOf(pageId as String)).fetchOneOrNull();
```

which crashes out in a similar manner
> groovy.lang.MissingMethodException: No signature of method: com.sun.proxy.$Proxy217.withId() is applicable for argument types: (com.atlassian.confluence.api.model.content.id.ContentId) values: \[ContentId{id=19071593}\].
>
> Possible solutions: with(groovy.lang.Closure), with(boolean, groovy.lang.Closure), wait(), find(), wait(long), find(\[Lcom.atlassian.confluence.api.model.Expansion;)

If I try and call .find with null or an Expansion, I get
> java.lang.IllegalArgumentException: interface com.atlassian.confluence.api.service.content.ContentService$ContentFinder is not visible from class loader

I believe my issue is due to Spring/autowire and Groovy's proxy getting in the way of each other but I'm at a loss as to how to resolve this.


Answers:
author: Jeremy Goodwin
body: For anyone else who has this issue, the answer appears to be to explicitly set the Expansions, which where trial-and-error.

```
def found = contentPropertyService.find(new Expansion('content'), new Expansion('version'))
   .withPropertyKey('my-key')
   .withContentId(pageId)
   .fetch()

found.get().value
```

does the trick

comments: author: Michael Aglas
body: what is propertyKey? is it the space key?


Tags: confluence-server

server
Date shortcuts
Asked by Stanislav:

I know that you use "//" to add date in confluence page. But what if i need date from 06.03.21 to 20.03.21. Is there a way to pick dates range in confluence ? Like from - to.


Answers:
author: Brant Schroeder
body: [@Stanislav](/t5/user/viewprofilepage/user-id/4204478)

There is not a date range quick command or macro. You will have to add the two dates on the page.


Tags: confluence-server

date

server
How to hide app button given above issue view.
Asked by Neeraj Kumar:

I want to hide the app button which is given above issue view.![file1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/137560iC9095C929A7FF39A/image-size/large?v=v2&px=999 "file1.JPG")


Answers:
author: Kian Stack Mumo Systems
body: [@Neeraj Kumar](/t5/user/viewprofilepage/user-id/4032324),   

This is a built-in part of Jira Service Management cloud. Are you referring to the *Create major incident* or the *Link issue* button?  

If you don't want to see the *Create major incident* button you could try using a different Jira Service Management template. Right now, that button will only show in projects created with the new IT Service Management template. If you create the project using a different template you won't see that button.

If you're referring to the *Link issue* button there is no way to get rid of that.

Finally, can I ask, why do you want to remove either of the buttons?  

Thanks!  

Kian


Tags: cloud

confluence-cloud

jira-cloud

jira-service-management
Confluence mobile view still available after plugin disabling
Asked by Dmitriy Ivannikov:

We use Confluence Server, version 7.11.1

We have disabled the Confluence Mobile Plugin as described in the product documentation (<https://confluence.atlassian.com/doc/confluence-mobile-284365706.html>), but the mobile view opens instead of desktop one on mobile browsers (on iOS, Android). Could you please help me with this issue?


Answers:
author: Dmitriy Ivannikov
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Hello Brant,

Please check my workaround on [another topic](https://community.atlassian.com/t5/Confluence-questions/Disabling-mobile-version-plugin-also-disables-the-in-app/qaq-p/1667429)
> A workaround that may help somebody:

1.
   > Navigate to Manage Apps.
2.
   > Filter apps by using the "**System**" criterion
3.
   > Make sure that the **Confluence Web Mobile Plugin** and **Workbox - Host Plugin** are both enabled.
4.
   > Open the **Confluence Web Mobile Plugin**and disable the modules included in it.
   *
     > I disabled all modules containing "mobile" in the module name.


author: Brant Schroeder
body: [@Dmitriy Ivannikov](/t5/user/viewprofilepage/user-id/2976701)

Can you confirm that you disabled both apps Mobile plugin for Confluence Data Center and Server and Confluence mobile web plugin?


Tags: confluence-server

server
Is it possible to display response of request on a page as content?
Asked by D_D_D_ THEB:

Hello,

Does anyone know is it possible to display response of http request on a page as content? What format response should be for that: json, html, csv or another?

Is there any plugin for this?

Best Regards,

Dana


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@D_D_D_ THEB](/t5/user/viewprofilepage/user-id/4132718),

Sounds like our app [PocketQuery for Confluence](https://marketplace.atlassian.com/apps/1211199/pocketquery-for-confluence-sql-rest?hosting=server&tab=overview) should do what you're looking for.

In the PocketQuery Administration you can define a Datasource + Query (e.g.: "<https://your-server.com>" + "/rest/api/your/endpoint"). Then you can use the PocketQuery macro to execute this Query in a page. It supports both XML and JSON as well as several authentication methods (e.g. Basic Auth, Custom Headers, OAuth2).

Let me know if you have any questions about it. :)

Cheers,  
Sven


Tags: confluence-server

server
How can I have report of questions for confluence plugin?
Asked by nargess amin:

Hi

I want to know for each question and answer, who are users which have voted up or down them. Also, I want to have some simple reports about activity of users in questions for confluence plugin.


Answers:
author: Zane eazyBI Support
body: Hi, [@nargess amin](/t5/user/viewprofilepage/user-id/4220954)

If you do not mind using 3rd party apps, you can use eazyBI for Confluence ([https://marketplace.atlassian.com/apps/1219504/eazybi-reports-and-charts-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1219504/eazybi-reports-and-charts-for-confluence?hosting=cloud&tab=overview)) to analyze page creation and update events, page views, likes, attachment size, search queries, and task completion by assignees.

eazyBI offers dynamic reports users can interact with, change filter options, drill into details and go to the source in Confluence. You can start with ready-to-use reports or build your own to fit your practices the best.

Here is Demo account with several reporting examples you can check out and get the feel: <https://docs.eazybi.com/plugins/servlet/eazybi/accounts/6/dashboards/>

Best,  
Zane / support@eazyBI.com


author: Brant Schroeder
body: [@nargess amin](/t5/user/viewprofilepage/user-id/4220954)

Unfortunately, the reporting in Question for Confluence is very limited to statistics. <https://confluence.atlassian.com/questions/administer-questions-593035916.html>

Since you are on server you might be able to design a SQL query to get that information directly from the DB.


Tags: confluence-server

questions-for-confluence

report

server

vote
Count like of page in confluence
Asked by Manh Tuan Do:

I development the confluence plugin. I need count number like of page.

Help me!


Answers:
author: Vero Rivas
body: Hi [@Manh Tuan Do](/t5/user/viewprofilepage/user-id/2560197)

I am not sure that you can do it, but take a look at these addons that may give you an idea for your development

[https://marketplace.atlassian.com/apps/1212580/techtime-pagestats?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1212580/techtime-pagestats?hosting=server&tab=overview)

[https://marketplace.atlassian.com/apps/1211665/techtime-pagescore?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1211665/techtime-pagescore?hosting=server&tab=overview)

Cheers


Tags: confluence-server

server
Is there any version of Confluence where the editor is not super buggy?
Asked by Jacob Moffatt:

Here's just a short and incomplete list of the bugs I encounter almost every time I try to edit a document:

* Highlighting a word or two and applying formatting will format the entire line instead
* Positioning the delete cursor to delete an entity and then hitting Delete does nothing
* Pressing the up or down arrow to move up or down lines doesn't work
* Highlighting an item or items and deleting them deletes something else on the page instead
* Using the system shortcut to paste without formatting does nothing instead of pasting unformatted text
* Confluence shortcuts sporadically do not work like when I want to create a bullet list, sometimes nothing will happen
* @mentions are just absolutely broken  
  * one person on my team always gets an extra L prepended to his name
  * another person on my team cannot be found by searching for his first name (David M\*\*\*\* must type M\*\*\*\* instead, even though searching for David works to find David W\*\*\*\*)
  * It's really hard to cancel out of the [@mention](/t5/user/viewprofilepage/user-id/732788) dialog when you want to write a word with an @ prepended.
* Basic editor navigation functionality is broken or works in unpredictable ways, like left-word/right-word not skipping entire words or getting stuck in the middle of places that don't make sense. Or beginning-of-line/end-of-line not going there.

Is it possible that we have an older version of server (7.34) and when we upgrade these issues will go away? What if we eventually (haha) make it to Cloud instead of Server? Is it still super broken on Confluence Cloud as well?  

I literally have to mute myself on calls when I am taking notes during a meeting because if I don't I am swearing like a sailor every few seconds because of how often this tool is broken doing super basic tasks.


Answers:
author: Irina_Bel_Stiltsoft_
body: Hi [@Jacob Moffatt](/t5/user/viewprofilepage/user-id/3255327) I would advise you the app that can make your experience in Confluence editor less painful. It's [Inplace Editor for Confluence](https://marketplace.atlassian.com/apps/33286/inplace-editor-for-confluence?hosting=datacenter&tab=overview). The app is convenient for editing long documents since it provides sectional editing that is defined by headings. See the example below. I hope that it partly helps.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/174430i50AAD0A5E6B67B05/image-size/large?v=v2&px=999 "1.png")


author: Kurt Klinner
body: Hi Jacob

do other users also face the same problem?

Which browser are you using (any 3rd party extensions active)?

Cheers

Kurt

comments: author: jagercode
body: Not those mentioned above but these instead:

* invisible cursors now and then so you have no clue where your text will land. (using FireFox browser.)
* Repeatedly corruption of important Gliffy diagrams after Confluence Server updates.


Tags: confluence-server

editor

server

user-experience
Unable to display codeblock snippets when posting a page with Confluence API.
Asked by Sabrina Reyes:

This question sums up my problem well:

<https://community.atlassian.com/t5/Confluence-questions/How-to-save-a-code-block-to-confluence-through-jsonrpc-api/qaq-p/413254?tempId=eyJvaWRjX2NvbnNlbnRfbGFuZ3VhZ2VfdmVyc2lvbiI6IjIuMCIsIm9pZGNfY29uc2VudF9ncmFudGVkX2F0IjoxNjE3NjYwMzMyNDU5fQ%3D%3D>

And here is my code:

```
def _format_page(issue, comments):
    issue_body = markdown.markdown(_format_issue(issue))
    issue_body = utils._replace_code(issue_body)
    comment_body = _format_comments(comments)
    print(issue_body)
    json = {"type": "page",
            "title": issue['key'] + ": " + issue['fields']['summary'],
            "space": {"key": creds.confl_space},
                      "body": { "storage": {
                                "value": issue_body + comment_body,
                                "representation": "storage",
                              }
                      }
           }
    return json
```

Above is the code I'm using. Everything works and posts a page on Confluence, except the {code} ... {code} blocks appear in plain text. My goal was to convert a Markdown file to HTML and then post the snippet onto the page. The format is in storage, like the answerer said to do, so what am I doing wrong? Thank you.

Edit: Just to be clear, I am transferring Jira Issues to Confluence pages. This just formats the JSON file - it does not perform any CRUD requests.


Answers:
author: Thomas Deiler
body: Dear [@Sabrina Reyes](/t5/user/viewprofilepage/user-id/4335988) ,

I recommend to create a sample page with a code block, read the page with an API call and see how it should look like. Eventually you have to convert the read issue data to fit to the confluence json format.

So long

Thomas

comments: author: Thomas Deiler
body: Dear [@Sabrina Reyes](/t5/user/viewprofilepage/user-id/4335988) ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.

So long  
Thomas


author: Sabrina Reyes
body: Dear [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

I did resolve this issue without viewing this answer, but I did the method without having looked at it, so it did help!

I realized my answer had to do with Confluence accepting pure text HTML over markup text.

Be well,

Sabrina


Tags: cloud

confluence-cloud
Whete do I upload my Atlassian created sites DNS file? I can't find the web host root section
Asked by Ed Gein:

So I downloaded the DNS file from the domain verification page where you have the option to verify your domain by text or DNS but can't find where to upload the file. My site is a <https://mysite.atlassian.net>, so where would the web host rooting section be where I'm supposed to upload this file? If verifying it by DNS file isn't the easiest way then can you please tell me the way that is? Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: You need to upload it to the root of the domain you are trying to verify, not the Atlassian Cloud service you've got. The Cloud services do not need verification, it's your own domain that needs it.

If, for example, your people's email addresses are like ed@mydomain.example.org, then you will be needing to verify mydomain.example.org, and you'll need the file to be uploaded and made available at <http://mydomain.example.org>

In other words, you need to talk to your domain administrators about verification.


Tags: cloud

confluence-cloud
Invite to board interface changed today
Asked by Christopher Gray:

I tried adding members to some boards this morning and the interface has changed (same problem in IE and Chrome). Rather than presenting me with a list of team members to pick from that I can add automatically - I am instead being presented with an "Invite to Board" dialogue, requiring me to send team members a link.

I am an admin for the team and all the boards, and the interface was working fine until this morning. Problem is present with old and newly created boards.

I have checked with other staff and their interface hasn't changed, it appears to only be affecting me.


Answers:
author: Crystal Davis
body: Hi Christopher,

Crystal from Trello Support here!

We'd love to take a closer look at this. As we may discuss some personal information on your account, would you mind sending us over an email? You can do so here: <https://trello.com/contact>

Thanks so much!

comments: author: Christopher Gray
body: Sent
How can I configure the permission in trello that only the person that I choose can edit the cards?
Asked by Kitteneagle:

Without using Business teams I want to make it so that everyone I invite can only see the stuff that I have added and everyone that is granted admin can edit everything.


Answers:
author: Matthew N
body: Hi Carson

What you're asking for is not currently possible. Even with Business Class teams, anyone who is a member of the board can edit any card on the board, except for observers- who can only view the cards on the board and make no edits.


Tags: permission
Order of labels in Elegantt
Asked by Nick Bibby:

Hi. We have 4 labels for our cards, high, medium, low and model. in Elegantt, the order is (from top to bottom) High Medium, Model, Low.

How can i change this order?

Cheers


Answers:
author: Torben_trello
body: Please note that Elegantt is not developed by Trello. We'd recommend reaching out to the developer directly as they will be better equipped to answer any questions in regards to the Integration: <http://help.elegantt.com/>

comments: author: Nick Bibby
body: Hi Torben. Thanks for the direction. Cheers. Nick
will Trello iCalendar feed ever be made secure?
Asked by Greg Davies:

I enabled the Calendar power-up for a Trello board and used the iCalendar ICS feed to sync dated cards to my external calendar. However I was disappointed to see that the feed is not secure or authenticated. Anyone can just paste the ICS url in a browser and download the calendar feed.

In contrast, Google Calendar feeds (which do not use ICS) are secure and require your Google account username and password. See <https://support.google.com/calendar/answer/37648?hl=en>

I realize it would be hard for someone to just guess the Trello ICS url, but if they have it then they have your private information.

Will the Trello iCalendar feed ever be made secure?


Answers:
author: Crystal Davis
body: HI Greg,

Crystal from Trello Support here!

I'm unsure of where that is on our roadmap but I'll be sure to bring up your concerns with the team! Thanks so much for alerting us on this.


Tags: calendar
Best way to have two boards with 80% similar content
Asked by Steve Hollis:

I have been using Trello for my AP Class for a few years now. I have an AP "Team" made up of my students, but they are not assigned to a board so that I am the only one with editing purposes (one way information).

This year, I am making my standard class a little more in line with my AP class. What is the best way to set up my standard class "team" where I don't have to recreate all the cards I have made for my AP class, but I can still post the ones I need to on both boards while still having some AP only cards for their board. Do I copy the board and then only use the archived cards I need to?

A lot of the assignments and resources will (in theory) be posted at the same time to both boards. Is there a way to do this without having to double up and switch boards each time?

I hope that made sense.


Answers:
author: Teddy
body: Hi Steve,

Currently, there is not a native way to automatically sync those cards across those two boards. There are a few third-party Power-Ups that can help you keep cards and lists in sync. You can read more about those here:

<br />

[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Unito](https://info.trello.com/power-ups/unito)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)

Hopefully one of those will help you make that process a bit easier!

comments: author: Steve Hollis
body: Thanks for your reply. I will look into those. For now, it seems duplicating my current board is my best bet and manually unarchiving the cards I need to. Again, thanks!