youngmon/atlassian-qna huggingface dataset:
Do users have to have edit permissions to collaborate on a whiteboard?
Asked by savannah.scalyer:

I'm trying to set up a meeting, several users have View Only permissions to the space. I need those users to collaborate live on a whiteboard. Do they need edit permissions to collaborate on the whiteboard (actually type and add stickies, not just view)?

Thanks in advance!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Whiteboards inherit permissions from the parent page. So the users would need edit permissions from the space and any intermediate pages if any if you want them to be able to edit the whiteboard.


Tags: cloud

confluence-cloud
bulk change to macro parameters in confluence cloud
Asked by Maximilian Grabmayr:

hi.

we are using scroll to manage the PDF-output from confluence and have extensive macro-based directions in our pages. We have migrated and did receive the hint too late and are now working trough \~600 pages of commands to change the "old macro" to the "new macro" where the difference are the parameters provided with the macro.

is there any intelligent way to bulk-add the parameters across all/many confluence pages to accelerate the process and make it less manual?

Thanks  
Max


Answers:
author: Stavros_Rougas_EasyApps
body: [@Maximilian Grabmayr](/t5/user/viewprofilepage/user-id/5408798) this might not be the core of what you want to do but as part of the migration you might need to bulk find and replace. We have created an app as it's not possible natively in Confluence - [Space Content Manager](https://marketplace.atlassian.com/apps/1226657/space-content-manager-find-and-replace-label-manager?hosting=cloud&tab=overview).


author: Shawn Doyle - ReleaseTEAM
body: The easiest IMHO is to export the pages, bulk search and replace/edit them outside confluence with your favorite editor, then import them back.

You could probably do something similar via Scriptrunner if you have it installed.


Tags: cloud

confluence-cloud
Comments
Asked by Kylee Kasper:

Is there a way to view comments while editing a page? I find it to be cumbersome to have a page in edit mode while I work on it, and have another tab open that I have to keep referring to in order to view comments. It would be great if we could view comments while in edit mode.


Answers:
author: Shikha Verma
body: Hi, [@Kylee Kasper.](#) Unfortunately, Confluence Cloud doesn't have a built-in feature that allows you to view page comments directly while in edit mode.  
There is a Workaround for this:**Use inline comments**. When viewing a page, you can highlight text and add inline comments, which appear as yellow highlights.


author: Mikael Sandberg
body: Hi [@Kylee Kasper](/t5/user/viewprofilepage/user-id/5583361),

Welcome to Atlassian Community!

Inline comments are available while in edit mode, page comments are not visible in edit mode. Check out this [KB](https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/#Add-inline-comments) for more information about comments.


Tags: cloud

confluence-cloud
Additional Approver rejection state
Asked by Prasad Juturi:

Additional approver performed a rejection. The document did not actually get rejected.

Reference page: ASPEN 3.1 Production SIQ - L-AGN SCE Integration/Migration  
[https://btsconfluence.xxxxxx.com/pages/viewpage.action?pageId=283412731](https://btsconfluence.abbvie.com/pages/viewpage.action?pageId=283412731)

Repro Steps:  
1) route an SIQ for approval.  
2) add the 2 mandatory approvers  
3) add 2 additional approvers  
4) Have no approvers approve.  
5) Have one of the additional approvers REJECT the document with comments.  
Expected result:  
1) The document moves to the IN DRAFT state  
Actual Result:  
1) The document is still in the IN APPROVAL state.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Prasad Juturi](/t5/user/viewprofilepage/user-id/5583286) an welcome,

please raise a ticket to Atlassian team through <https://support.atlassian.com/contact/#/>

Fabio


Tags: cloud

confluence-cloud
I am tying to create a tree template with its children and excerpt in it.
Asked by Kalyani Rajkarne:

I want to use this template (tree + child) for each new project i create. Is that possible. SOmething like copy page tree add on provides but without add on.


Answers:
author: Daniel_Domene_Kolekti
body: Hi [@Kalyani Rajkarne](/t5/user/viewprofilepage/user-id/5583249) , could you tell us a bit more about your use case so we can better help you here?  

And just to discard the option, have you tried Confluence's native option to copy a parent and its children? and if this doesn't work for you, why would that be?  
![Screenshot 2024-09-03 at 18.23.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/345321i37962FA0DB02D91A/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 at 18.23.15.png")

comments: author: Kalyani Rajkarne
body: Thanks Daniel,

This is exactly what I was looking for but couldn't find this info easily anywhere else.

I am sorted. Thanks again :)


author: Daniel_Domene_Kolekti
body: Awesome! any other question let us know :)


Tags: cloud

confluence-cloud
Gliffy Diagrams are not loading in the confluence pages
Asked by Satish Kumar Vemulakonda:

**Issue : Gliffy diagrams are not loading in the confluence page.**

**Workaround Tried :**

* Tried restarted the system \& issue not resolved.
* Opened in Incognito mode and access the confluence where gliffy diagrams are available. Error seen that **confluence-connect.gliffy.net uses an unsupported protocol.**

Please help us on this issue at the earliest.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Satish Kumar Vemulakonda](/t5/user/viewprofilepage/user-id/5583195) !

I'm Gliffy's PM. Thanks for bringing this to our attention. Would you please reach out to the support team by emailing support@gliffy.com? They will be able to help you troubleshoot and collect additional details. :)

Samie


Tags: cloud

confluence-cloud
Export users from a site- automatic
Asked by THIAGO FERREIRA PEREIRA:

hi,

is a possible export users from a site Automatically?


Answers:
author: Mohamed Benziane
body: Hi,

What do you mean by exporting user ? With the API you can export some detail about the users, but you'll need to write your own script

comments: author: THIAGO FERREIRA PEREIRA
body: Hi, Mohamed Thank you so Much for your answer, I want to export user data to create a dashboard about use and access to confluence.


Tags: cloud

confluence-cloud

not-applicable

security-and-access-policies
?????????????????????
Asked by SK:

?????????????????????????????????????

????????????Enter????????????????????????????

?????????????????????????????????????

![2024y09m03d_224317143.jpg](/t5/image/serverpage/image-id/345256i7A4AD850E08DF106/image-size/large?v=v2&px=999 "2024y09m03d_224317143.jpg")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: The cloud makes using markup directly troublesome.

Try the solution here <https://community.atlassian.com/t5/Confluence-questions/How-to-insert-a-table-using-text-only/qaq-p/1362000>

Scroll down to [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) 's answer where she has a sample table and recommends you to copy and paste into notepad before pasting it into Confluence.

comments: author: SK
body: Thank you!!  
I was able to create a table using markup.  
That was very helpful, thank you very much!


Tags: cloud

confluence-cloud
Change Organization Admin - only admin has left the company
Asked by Claudia Walter:

Hello Support-Team,

I am a user without admin permission and the only site and org admin has left the company, How can we manage our account now? We cannot login anymore and get the following message, that our cloud products are suspended and haven't been renewed.

May I kindly ask for your advice?

Thanks in advance.

Kind regards


Answers:
author: Rishabh Jhawar
body: **Hi [@Claudia Walter](/t5/user/viewprofilepage/user-id/5583101) ,**

Welcome to the community!

I am sure that someone from the Atlassian support will respond to this some while however, alternatively you can try <https://support.atlassian.com/>

**Regards,**

**RJ**


Tags: cloud

confluence-cloud
Scroll pdf exporter splits table between pages - how can I fix that?
Asked by Wolfgang Deininger:

When I export a document with scroll pdf exporter, a table is split if it does not fit on the current page. However, it should not be split and should be moved to the next page in its entirety. A page break should therefore be set automatically if the table does not fit on the current page. How can this be set? Or is there an app with which you can make a preview to see how the page breaks are set?


Answers:
author: Kristian Klima
body: Hi [@Wolfgang Deininger](/t5/user/viewprofilepage/user-id/5572461)

As a Scroll apps user, I recommend that you get in touch with K15t's tech support.

<https://www.k15t.com/company/contact>

comments: author: Wolfgang Deininger
body: Thank you Kristian!

Best regards,

Wolfgang


Tags: cloud

confluence-cloud
PDF export gets stuck at 50% -> Unable to export PDF
Asked by Marcel van der Vliet:

The PDF export functionality stopped working. Export to word still works (but is still really ugly). This is from the standard ... menu in the upper right corner.

This happens for all spaces (public and private) and always goes to completion 50% and then shows a halfway progress bar with the text under it: Unable to export PDF

Does anyone know how to fix this?


Answers:
author: Nikola Perisic
body: Hello [@Marcel van der Vliet](/t5/user/viewprofilepage/user-id/1788619)

Have you tried exporting in incognito mode and also clearing your cache that contains atlassian.com . If the error still persists, check the browser development console for any of the errors and what are their codes. If you above everything else issue still exists, raise a support ticket for the Atlassian so they can look at the logs: <https://support.atlassian.com/contact/>

comments: author: Marcel van der Vliet
body: In cognito mode had the same error different computers had the same error. But today it seems to work. So we're good now.


author: Nikola Perisic
body: It was a temporarily issue. Good to know that it works.


Tags: cloud

confluence-cloud
Why did my payment amount increase from USD 19 to USD 48?
Asked by Cathy:

![?? 2024-09-03 ??2.47.09.png](/t5/image/serverpage/image-id/345195i81261EEA57D89C40/image-size/large?v=v2&px=999 "?? 2024-09-03 ??2.47.09.png")It was USD19 yesterday!


Answers:
author: Kristian Klima
body: Hi [@Cathy](/t5/user/viewprofilepage/user-id/5582760) and welcome to the Community.

Confluence pricing is per user. The more users you have, the more you pay.

At $6.05 per user, times 8 = $48.40.

Your $19 corresponds to 3 users.

Your options include adding Guests instead of adding Users (with limitations that comes with Guests), or use Confluence Free (up to 10 users) with permissions limitations.


Tags: cloud

confluence-cloud

not-applicable

subscriptions-and-billing
the rights of an external person to view a page on our confluence
Asked by jo?e:

Hello

I'm interested in the easiest way to assign viewing rights to an external person to one of the pages on our confluence in the cloud and how much it costs.

tx

Jo?e


Answers:
author: Kristian Klima
body: Hello [@jo?e](/t5/user/viewprofilepage/user-id/1212745)

You have several options:

For a set of individual pages, you can create a public link (enable on a space level in settings, then individually for desired pages). It really works best for one-off sharing. Anyone with the link will see the content. Cost: free

For entire space, you can allow anonymous access in Space's Permissions settings. Anyone on the internet will be able to access. Cost: free

For a more granular access for individual users, invite them as Guests. [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987) 's answer covers that.

To create a bona fide public doc site, you will have to use a theme app (Scroll Viewport, Spacecraft, Refined, Instant Website for Confluence...)

comments: author: jo?e
body: ty


author: Manoj Gangwar
body: Hi [@jo?e](/t5/user/viewprofilepage/user-id/1212745) ,

Welcome to the Atlassian community!

Yes it is, check out Guest Access on these help pages:

* <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>
* <https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/>
* <https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/>

comments: author: Manoj Gangwar
body: [@jo?e](/t5/user/viewprofilepage/user-id/1212745) If our responses were helpful please consider clicking on the Accept Answer buttons to mark your Question as Solved.


author: jo?e
body: Tx, I Accepted both answers, but i don't know how can i mark question as Solved


Tags: cloud

confluence-cloud
Embedded Pages
Asked by Shaun Delorez:

My users would like to embed some confluence pages into others. When they do this, it doesn't show a preview or any presentation of the confluence page. Rather, it shows a prompt to log in (which loops).

The question is:  
Why are confluence embedded pages prompting for login when the user is (of course) already logged in? Can we fix this?


Answers:
author: Kristian Klima
body: Hi [@Shaun Delorez](/t5/user/viewprofilepage/user-id/5037441) and welcome to the Community.

The viewer of a Confluence page with 'embedded' (reused, included, excerpted) page must have at least viewing rights to the embedded content.

If the embedded page has restrictions or is from a space the viewer doesn't have permissions for, they won't be able to see that content.


Tags: cloud

confluence-cloud

embedded
There aren't the direct api change document order in parent?
Asked by Jaeil Yu:

I can create pages and change their positions using the Confluence REST API. However, there's no direct way to set the order of pages among the children of a parent page.

The only method I found is to first retrieve the order of the child pages from the parent, and then move the new page to be before the first document. While this approach works, it doesn't look good visually.

Is there no direct way to set the order of child pages when creating them?

++***It is important to UX.***++


Answers:
author: Ollie Guan
body: Hi [@Jaeil Yu](/t5/user/viewprofilepage/user-id/5273747) ,

If this feature doesn't fit your use case, consider submitting a feature request to Atlassian.

<https://jira.atlassian.com/browse/CONFCLOUD-40101>


Tags: api

cloud

confluence-cloud

rest-api
Deleting multiple table rows at once
Asked by Schalk Lubbe:

Hi,

Previously, I could highlight multiple rows of a table and delete them in one click.

However, in the new tales, I can't find a way to do that so I must delete the rows one at a time.

Is there still a way to delete multiple rows at once?


Answers:
author: Kristian Klima
body: Hi [@Schalk Lubbe](/t5/user/viewprofilepage/user-id/2698254)

Yes, you can. I'm holding Shift while selecting additional rows.

![2024-09-03_09-26-31.gif](https://community.atlassian.com/t5/image/serverpage/image-id/345198iC6B8FFB7442C952A/image-size/large?v=v2&px=999 "2024-09-03_09-26-31.gif")

comments: author: Schalk Lubbe
body: Aha! Thanks, [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)


Tags: cloud

confluence-cloud
Buttons for switching views in TeamCalendars are missing
Asked by Klaus Blum:

*This question is in reference to Atlassian Documentation: [Team Calendars Quick Tour](https://confluence.atlassian.com/pages/viewpage.action?pageId=241566246)*

I embedded a team calendar on a certain page and included 2 popular calendars. However, after saving and viewing the page, the calendar buttons to switch the views from daily, weekly, monthly, list and timeline are not visible.But if I go to MyCalendar" and open my calendar there, the buttons are visible.

How do I get back the buttons on the page where I inserted a TeamCalendar?

Thanks.


Answers:
author: Andrea Carl
body: That is expected behavior. To change the view on an embedded calendar, you will need to edit the team calendar macro on that particular page.
How to set confluence sites to read only in Bulk
Asked by Prudhvi Raju Kanithi:

Hello Team,  

We are preparing for migration to Sharepoint and need to set several confluence sites to read-only status. Given the volume, we are looking for a way to apply this change in bulk rather than individually. Does anyone have experience with :

1. Setting Confluence sites/spaces to read-only in bulk?  

2. Tools or scripts that can help automate this process?  

<br />

Any guidance or recommendations on how to efficiently handle this would be greatly appreciated. Thank you.


Answers:
author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) here is a KB that addresses several ways this can be accomplished. <https://confluence.atlassian.com/confkb/how-to-make-confluence-read-only-311920317.html>

comments: author: Prudhvi Raju Kanithi
body: Hello Brant, This is easy and helpful with the Javascript method code placed in custom HTML, we have around 3000 spaces and the access disabling will be done periodically like 150-200 spaces at once, is there a way to selectively disable some of the spaces from the total number of spaces. awaiting for your response. Thank you again.


author: Brant Schroeder
body: [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) I am not a javascript master. You can identify each space in the javascript but you would have to add each one. It would be similar to what was done in this post <https://community.atlassian.com/t5/Confluence-questions/How-do-I-disable-the-create-page-button-for-a-specific-space/qaq-p/2017472>


author: Tom_Carrott_Adaptavist
body: Hey [@Prudhvi Raju Kanithi](/t5/user/viewprofilepage/user-id/5482263) - Brant's link should be very useful for you but incase you are in the lookout for a third party application in the future - we are in development of a new product that sounds like it could be relevant to your needs. Its called Panorama and it offers comprehensive content management for Confluence including bulk permission management which you've alluded to above.

If you'd like to learn more i've provided the landing page for you below

<https://www.kolekti.com/getpanorama>

Let me know if you have any questions :)

comments: author: Prudhvi Raju Kanithi
body: Do I have a free trial to see how this works?


Tags: confluence-data-center

confluence-server

data-center

server
Current Confluence Team Calendars situation
Asked by Fernando S?nchez:

Hi,

It seems that current situation for Team Calendars, if you're running (as we do) latest versions of JIRA and Confluence, is a bit messy.

Some help or guidance will be appreciated:

* We're running Confluence 5.9.2 and Team Calendars 5.3.10 (latest version, but close to 5 months old)
* **We have an issue with JIRA events not showing, but support portal doesn't give me the choice for Team Calendars product (just Confluence and Confluence Questions)**
* We're on JIRA 7.1.\*, and Team Calendars relays on iCalendar plugin... that it's incompatible with this version (<https://marketplace.atlassian.com/plugins/com.atlassian.jira.extra.jira-ical-feed/versions>)

So, Atlassian, how could we get support for our issue? iCalendar plugin will be updated? Team Calendars itself? Have we need to go back to JIRA 7.0.\*? Update anything else? Stop using Team Calendars?

Please, help. Thanks.


Answers:
author: Fernando S?nchez
body: Yes, It was in fact part of our fault. But, nevertheless, iCalendar still says it's incompatible with JIRA 7.2.\*. Atlassian official answer (through support) is this fact is an error, and add-on is compatible.

By the way, product is still alive. Some days after my question, a new update was released :smile:


author: Bill Martin Jr
body: Was this resolved? Is your team calendar in confluence working now with jira?


Tags: confluence-administration

jira-administration
Team Calendars for Confluence: 2000 user tier?
Asked by IT Support:

I see that Confluence Team Calendars for server has the following licensing tiers:

* 250 users: 2000 USD/mo
* 500 users: 2000 USD/mo
* 4000 users: 4000 USD/mo

So the cost for 500 and 250 users is the same (2000 USD) but the next tier jumps all the way to 4000 users at 400/USD/mo.

I am not used to seeing monthly rates for server licenses, but OK...

However, is it really the case that, even though we have a 2000-user confluence license, we would have to pay for a 4000-user license for Team Calendars? At a monthly rate? At **4000** USD... per month? In other words: 48,000 USD / year, which is much more than what Confluence costs itself at our tier (16,000 year 1)?

Just curious.

-Michael

team calendars for confluence.png

team calendars for confluence- price.PNG

confluence pricing.PNG

[](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendars-for-Confluence-2000-user-tier/qaq-p/233246?attachment-id=4655){#link_1155bd14abb6a4}  
[](/tnckb94959/attachments/tnckb94959/team-calendars-confluence-questions/290/1/team%20calendars%20for%20confluence.png){#display_1155bd14abb6a4_0}  
[](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendars-for-Confluence-2000-user-tier/qaq-p/233246?attachment-id=4656){#link_1155bd14abb6a4_0}  
[](/tnckb94959/attachments/tnckb94959/team-calendars-confluence-questions/290/2/team%20calendars%20for%20confluence-%20price.PNG){#display_1155bd14abb6a4_2}  
[](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendars-for-Confluence-2000-user-tier/qaq-p/233246?attachment-id=4657){#link_1155bd14abb6a4_1}  
[](/tnckb94959/attachments/tnckb94959/team-calendars-confluence-questions/290/3/confluence%20pricing.PNG){#display_1155bd14abb6a4_4}


Answers:
author: Jim C.
body: Hi Michael,

Thanks for raising this question.

Nick is correct, the pricing isn't per month but rather a one-time payment for a new server license. Please have a look at our [Team Calendars Pricing FAQ](https://www.atlassian.com/licensing/team-calendars#serverlicenses-1) for the cost of a new server license. In the meantime, I'll ask our web team to correct the "per month" error.

Sincerely,

Jim Conaty

comments: author: IT Support
body: Thanks, Jim and Nic.


author: Nic Brough -Adaptavist-
body: Looks wrong to me - I'd say someone copied the "Cloud" text and forgot to change it to "per annum"


Tags: licence
Cannot enable Team Calendars 5.3.10
Asked by Harsha Jagadeesh:

We had team calendars and were using it earlier which was very useful and after we upgraded to 5.3.10, it stopped working. It says "unknown macro", cannot see it in preview mode also. In the Add-ons page, it shows disabled, and cannot enable ( error message "This add-on failed to enable. Refer to the logs for more information"). The Audit log just says "Failed to enable add-on Team Calendars (com.atlassian.confluence.extra.team-calendars)"

I thought of uninstalling and installing an older verison but I am scared that we might lose the data. Please help immediately. Many teams use here and we are stuck with this.


Answers:
author: Lana Wright
body: Hi Harsha! We are experiencing the same thing. The only way that we are able to re-enable Team Calendars is to clear the osgi-cache, plugin-temp, and plugin-cache directories, and then restart the Confluence service.

I have sent a support request to Atlassian, and will let you know what we learn from them.

comments: author: Harsha Jagadeesh
body: Thanks Lana. I have also sent a support request, will update here on what they say...


author: April
body: Did you ever hear back from Support on this?

For us, the update completely killed Confluence indexing, and I had to uninstall the plugin, delete the lucene index, and delete the plugin cache in order to get a successful index build. Then on reinstall, got the "limited functionality" message.

Very curious to hear what is "missing."


author: Harsha Jagadeesh
body: When I installed, it said

"**Note:\<\\/b\> This add-on might be functional, but one or more modules is missing dependencies. Features and functionality may be limited.**

**".**So I am not sure whether the installation happened correctly.


Tags: confluence

confluence-administration