youngmon/atlassian-qna huggingface dataset:
How to disable the @ when mentioning someone?
Asked by Amt f?r Informatik Kt.Schwyz:

Read the Title please :smile:


Answers:
author: Mallmann
body: Hey there,

I don't believe you can remove the @ sign from this functionality since that's how the plugin is activated.

You might be able to do it by modifying the plugin code, maybe. This plugin is located under *\<confluence-install\>/confluence/WEB-INF/atlassian-bundled-plugins* and it's called *confluence-mentions-plugin-1.9.12.jar* or similar to this, depending on the version. :smile:

Eduardo


author: Norbert Janssens
body: Cited from <https://confluence.atlassian.com/display/DOC/Using+Mentions>:

"The functionality is provided by a plugin called the 'Confluence Mentions Plugin'. If you need to remove the user mention functionality from your site, you can disable the plugin. See [++Disabling or Enabling a Plugin++](http://confluence.atlassian.com/display/DOC/Disabling+or+Enabling+a+Plugin)."

comments: author: Amt f?r Informatik Kt.Schwyz
body: I don't want to remove the mention functionality compleatly, just the @-sign. So instead of @surname lastname, just surname lastname. Is that possible?


author: MattS
body: It's very different from how mentions work now. Basically you would have to continuously parse all the text looking for usernames. Using an @ char tells Confluence to start doing this. I know Facebook does it when you type someone's name though.


author: Amt f?r Informatik Kt.Schwyz
body: I got that but if you type @ in the Editor and choosse somebody it appears like that: surname lastname. And if you after editing press the Save button and then it appears on the page like @surname lastname. Now I want to remove the @ on the page.


author: bgoodr
body: [@Amt f?r Informa](/t5/user/viewprofilepage/user-id/676214): I got an answer specifically to part of your comment:
> I don't want to remove the mention functionality compleatly, just the @-sign.

See: [How to remove @ from showing in names in Confluence?](https://community.atlassian.com/t5/Confluence-questions/How-to-remove-from-showing-in-names-in-Confluence/qaq-p/747255#M100508 " How to remove @ from showing in names in Confluence?")


Tags: confluence-administration

mention
Confluence Personal License
Asked by fz gh:

Hi ,

PLZ i need Confluence personal license. But i get " Page not found 404"

.What should i do ??


Answers:
author: Nic Brough -Adaptavist-
body: There are no personal licences any more. You need the $10 10 user licence (the $10 goes to charity)

comments: author: pablo baron
body: Question,

when i try to buy a license for my hosting the JIRA server within the organuzation, (JIRA agile + confluence) it says $30 usd and 12 monsth support...does it mean that the license is for a whole year for $30 usd or is this price monthly?? thx


author: Nic Brough -Adaptavist-
body: It's a year for JIRA Server.
Add Jira to Confluence
Asked by Kristin Scheucher:

Hello,

I tried to add JIRA in the Confluence (Settings)

Following error occurs:

image2015-6-10 9:45:22.png

Any ideas?

Thanks!

Bye  
Kristin

[](https://community.atlassian.com/t5/Confluence-questions/Add-Jira-to-Confluence/qaq-p/349543?attachment-id=5572){#link_118859d7e3a454}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/59055/1/image2015-6-10%209%3A45%3A22.png){#display_118859d7e3a454_0}


Answers:
author: Steven F Behnke
body: @Kristin Scheucher, this is a bit confusing.

It appears you have Confluence Cloud, but you're entering a URL into the Navigator as-if you had it on-premise (jira.domain.com instead subdomain.atlassian.net). Furthermore, you do not configure Application Links in the Application Navigator. You must navigate to Administration and configure the Application Link there instead.

<https://confluence.atlassian.com/display/JIRA/Linking+to+Another+Application>

comments: author: Steven F Behnke
body: Additionally, since you are on Atlassian Cloud, if you run into issues you should contact support.atlassian.com for your service offering.


author: Benjamin Horst
body: When using Cloud, I think your best bet is to contact support. That error message is pretty useless without a log. And you can't access a log in Confluence Cloud, from what I know. See here: <https://answers.atlassian.com/questions/112862>


author: Kristin Scheucher
body: How can I download the log or where is the log saved?

I use the Cloud Version ...


author: Benjamin Horst
body: Is there an error message in the Confluence log? If so, please add i.


Tags: cloud

confluence-cloud
Is there a way to freeze confluence pages?
Asked by Kristin Scheucher:

Hello!

I started yesterday with Confluence.

I have a question concerning all pages created. Is there a way to freeze pages, so that no changes can be made for example after a release or something like that?

Thanks for your answers

Bye

Kristin


Answers:
author: Norbert Janssens
body: Page restrictions allow you to control who can view and/or edit individual pages in a space - for details have a look on <https://confluence.atlassian.com/display/DOC/Page+Restrictions>!

Regards,  
Norbert

comments: author: Carl Frendo
body: Hi Norbert,I don't know if Kristin has the same thing in mind but I am searching for a solution that the page freezes completely for example dynamic content will be preserved as viewed on the date of the freeze. Thanks,Carl


author: Jonathan Simonoff
body: I don't think there's a way to do that. By definition, dynamic content is loaded dynamically. Actually, Confluence pages are always loaded dynamically -- they don't exist in their rendered state before you request them. You'd need to copy the display HTML or generate a PDF to preserve what you saw at a particular moment.


author: Steven F Behnke
body: @Carl Frendo, what sort of dynamic content are you talking about?


author: Carl Frendo
body: I was thinking about user macros.


author: Steven F Behnke
body: To loop back here Carl, I don't think it's possible. User Macros, as we know, are written in Velocity, which is by nature a dynamically-generated collection of content.I don't see an add-on that does what we're looking for, although you could likely achieve it in a hacky way by copy+pasting from the DISPLAY-view of the page (opposed to copying from the editor).


author: Steven F Behnke
body: It also shouldn't be terribly difficult to achieve over API since you can ask Confluence for the rendered page, obtain HTML, and then feed that HTML into a new page.


Tags: cloud

confluence-cloud
font size in confluence
Asked by David Darbinyan:

hi there

is it possible to change font size in confluence doc?

in "EDIT" mode there's no font size tool on toolbar. only BOLD-ITALIC.

thanks


Answers:
author: Christian Czaia _Decadis AG_
body: Out of the box: No. You can however:

* Alter CSS: <https://confluence.atlassian.com/display/DOC/Styling+Fonts+in+Confluence>
* Use headings: <https://confluence.atlassian.com/display/CONF34/Working+with+Headings>
* Check this Website for Answers like: <https://answers.atlassian.com/questions/225554>

Cheers
Numbered headings - How to make a custom number format my default
Asked by Bill Tanner:

Using the numbered headings macro I want to set a customer format so that any users of the macro, by default, use the organisation's standard, aka my custom format.


Answers:
author: Gert-Jan van de Streek
body: This is currently not possible with the add-on. We are tracking this feature here: <https://bitbucket.org/avisi/numbered-headings/issues/87/instance-wide-default-settings-for-number>


Tags: addon-nl.avisi.confluence.plugins.numberedheadings
Suche pr?sentation confluence ppt
Asked by andre:

Hallo,

suche wenn es geht heute noch eine sch?ne ppt um unseren Vorstand von Confluence zu ?berzeugen.

Gru?


Answers:
author: Christian Czaia _Decadis AG_
body: Hey,

as this is an international forum, please try to post questions in English. Btw. I don't have any shiny presentations. Sorry...

Cheers


Tags: questions-for-confluence
Copying spaces by exporting then importing
Asked by Brendan Andrews:

If I export part of one space can I import it into another?

Essentially I want to copy part of one space to use as the basis for another. I don't want to commence the process in case it doesn't give me the option to choose *which* space to import the xml into and then modifies the source space inadvertently.

So.. will this work and will I be given the option to choose which space is the target of the import?


Answers:
author: Jonathan Simonoff
body: I don't believe you can import a partial space or add things to a space -- the space is specified in the XML export, and the imported space becomes a new space with that key (which must not exist before).

(When you export some pages from a space, it just becomes an export of the space with just those pages.)

I've read you can modify the key in the XML file, but I haven't tried it. Sounds like it would work.

comments: author: Stephen Deutsch
body: Here's more information about the manual space copying process: <https://confluence.atlassian.com/display/CONFKB/How+to+copy+or+rename+a+space+in+Confluence>


author: Brendan Andrews
body: Thanks Stephen - though we use Confluence Cloud so that add-on won't help us.


author: Stephen Deutsch
body: I wasn't referring to the addon, if you look further down there is a step 2 that describes how to perform a manual copy of a space.


author: Brendan Andrews
body: Yes there is..! We've installed the paid plugin as a trial for now but I'll take a look at that for next time. Thank you!


author: Stephen Deutsch
body: I realize there is also a paid addon, I hope that works for you :)


Tags: cloud

confluence-cloud
issue with the hipchat plugin
Asked by Olivier Caeymaex:

Question this error message when trying to setup the hipchat integration in Confluence.  
Any clue? Thanks in advance.

image2015-6-10 0:26:22.png  
[](https://community.atlassian.com/t5/Confluence-questions/issue-with-the-hipchat-plugin/qaq-p/98612?attachment-id=12894){#link_11885a64ceccba}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16498/1/image2015-6-10%200%3A26%3A22.png){#display_11885a64ceccba_0}


Answers:
author: Steven F Behnke
body: <https://help.hipchat.com/forums/230898-hipchat-server/suggestions/5429670-web-framework-chokes-on-certain-oddly-formed-cooki>

Since you are on Atlassian Cloud, I implore you to open an issue at support.atlassian.com as they will be better suited to help you with your issue.


Tags: cloud

confluence-cloud
Getting error "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings" when trying to access Confluence
Asked by Basil Dobek:

Hi, I'm trying to access confluence at a client's site and I get the error in my browser "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings". I have checked the advanced settings and these are enabled. Any idea what would cause this error?

Thanks,

Basil Dobek


Answers:
author: Bart van den Bosch
body: Same problem here...

It's not on all systems though and tried different versions of IE (9/10/11) Other browsers seem to work fine.

Resetted settings to defaults, emptied cache. system restart. no luck so far...


Tags: confluence-administration
Mysterious runtime errors in logs (with influence on the performance)
Asked by Manuel Kummerl?nder:

Hi,

we noticed the following strange behaviour on our instance:

One user copied pages some days ago. Today he just opened one of this pages, no editing or other changes. Since he opened the page our log gets thousands of these errors:

```
2015-05-18 10:19:16,540 ERROR [AtlassianEvent::CustomizableThreadFactory-6] [confluence.mail.notification.DefaultNotificationsSender] sendNotification Error sending notification -- url: /pages/docopypage.action | userName: USERNAME | referer: http://OUR.DOMAIN/pages/copypage.action?idOfPageToCopy=109716803&amp;spaceKey=bbwiki226 | action: docopypagejava.lang.NullPointerException	at com.atlassian.confluence.content.render.xhtml.DefaultXhtmlContent.convertWikiBodyToStorage(DefaultXhtmlContent.java:102)	at com.atlassian.confluence.diff.WikiConvertingHtmlDiffer.diff(WikiConvertingHtmlDiffer.java:28)...	at com.atlassian.confluence.mail.notification.DefaultNotificationsSender.sendSpaceNotifications(DefaultNotificationsSender.java:257)	at com.atlassian.confluence.mail.notification.listeners.async.PageEventListener.sendNotifications(PageEventListener.java:170)	at com.atlassian.confluence.mail.notification.listeners.async.PageEventListener.handlePageEditedEvent(PageEventListener.java:236)	at com.atlassian.confluence.mail.notification.listeners.async.PageEventListener.handleEvent(PageEventListener.java:156)...
```

```
2015-05-18 10:19:01,547 WARN [AtlassianEvent::CustomizableThreadFactory-10] [atlassian.confluence.core.DefaultDataSourceFactory] getAvatar Error getting profile picture for user=[USERNAME], profilePicture=[com.atlassian.confluence.user.actions.ProfilePictureInfo@1d4cf66[downloadPath=/download/attachments/10879681/profile-picture?version=29&amp;modificationDate=1420650602843&amp;api=v2,fileName=profile-picture,uploaded=true]] : The [DefaultAttachmentManager] is missing a reference to a [ContentEntityObjectDao] due to being improperly initialized via a legacy constructor. -- url: /pages/docopypage.action | userName: USERNAME | referer: http://OUR.DOMAIN/pages/copypage.action?idOfPageToCopy=109716803&amp;spaceKey=bbwiki226 | action: docopypagejava.lang.RuntimeException: The [DefaultAttachmentManager] is missing a reference to a [ContentEntityObjectDao] due to being improperly initialized via a legacy constructor....
```

The performance of our instance went down since then. We restartet the system and now everything is fine, but how long? We have no idea what caused these errors and how to prevent them ...

Has anyone here? Thanks!

Regards  
Manuel


Answers:
author: Steven F Behnke
body: This appears to be a problem with database storage which was depcrecated in Confluence 5.5 which means it will not be fixed. Can you verify that this is the issue that is affecting you?

<https://jira.atlassian.com/browse/CONF-32761>

<https://answers.atlassian.com/questions/266190>


Tags: confluence-administration

error

performance
License keys and AWS
Asked by Dexter AWS:

I plan on running my instance in AWS. Will it cause a problem if I have to clone the instance and move it around? What makes the confluence (or jira) license key reset itself?


Answers:
author: Rodrigo Girardi Adami
body: There's not problem with that Dexter,

You just cannot put both instances in production at the same time. If you are cloning the instance to a new box and have a commercial license, I recommend to grab a developer license over my.atlassian.com and replace the license in staging with the developer one. This will separate the production from the cloned instance.

Cheers,

Rodrigo


Tags: aws

confluence-administration
Can I integrate SAP into Confluence?
Asked by Rodrigo Segovia:

In the company that I work I'm in charge of developing a database of lessons learned, with basic knowledge, best practices and problem solutions.

For this I choose Confluence, and basically I'm loading this information that is around the common drives of the company into confluence, nevertheless i want to add problem solvers based on the alerts of quality that are in SAP, this alerts are load by my partners into sap, so I wonder if its possible to update this into Confluence so it can be displayed here as troubleshooting articles


Answers:
author: Steven F Behnke
body: Rodrigo, I really have no way of knowing what you're asking for. I have minimal experience with SAP and related tools so commenting on how to integrate with Atlassian Products is difficult to even consider. I believe there are some integrations that exist already but I am not sure how they work. <http://blogs.atlassian.com/2011/02/atlassian_integration_with_sap_streamwork/>

JIRA and Confluence are both accessible over Remote API, so you can programmatically create/update issues/pages. Additionally, you may be able to gather events fired from SAP via feed/stream, and leverage the Activity Stream. <https://developer.atlassian.com/docs/atlassian-platform-common-components/activity-streams>

What you are asking for is custom development however, it is not simply administration or built-in functions I believe.


author: Rodrigo Segovia
body: and if its possible that the documentation within the notifications go to confluence too


author: Rodrigo Segovia
body: I want to show updated or adds of notifications in sap , for example a piece or a design that goes wrong is capture in sap , i want to show this updates in confluence


author: Steven F Behnke
body: "nevertheless i want to add problem solvers based on the alerts of quality that are in SAP, this alerts are load by my partners into sap, so I wonder if its possible to update this into Confluence so it can be displayed here as troubleshooting articles"Sorry but this portion of the sentence is too confusing for me to decipher. You want confluence to show what?


Tags: confluence-administration
Uploaded File Missing in WebDAV
Asked by Xtremax Software:

Hi,

I have uploaded a space export XML to Confluence Cloud WebDav but when I am trying to import spaces, I cant find any file in the file options for WebDAV.

I created a new folder under xxx.atassian.net/webdav/ and upload the file inside it through a 3rd party WebDAV client.

Thanks.


Answers:
author: Paula Silveira
body: Hi James,

If the file is inside any other folder than Webdav, then you won't be able to find it while doing an import. No matter if the folder is inside Webdav.

Thanks and regards,  
Paula Silveira


Tags: cloud

confluence-cloud
After importing space we have no permissions on it.
Asked by VashchenkovA:

We exported space from version 5.6.6 and try to import it on the server with version 5.3.3. We didn't uncheck "Build Index".

The space was imported but we (as confulence-administrator) have no access to it.

Users directories are different on both servers.

How can we get access to this space?


Answers:
author: Stephen Deutsch
body: When we did the import, we also had this problem. The solution was to access confluence with a user who is a member of the "confluence-administrators" group (not just a confluence administrator, but someone who was in a group with that exact name. We had to create a special user just for this). Then you could use that user to assign permissions so that everyone could see the space.


Tags: confluence-administration
atlassian.net as a user provider
Asked by Alexander Kurdyukov:

I need external service to authenticate users using atlassian.net accounts (or JIRA Cloud or Bitbucket). Is it possible? Maybe there's some kind of API for that?


Answers:
author: Elisa [Atlassian]
body: Oh, I see what you mean now.

Yes, that is possible using oAuth Access. Please check out this article: <https://confluence.atlassian.com/display/JIRACLOUD/Allowing+OAuth+Access>

Let us know if this helps you. :wink:


author: Alexander Kurdyukov
body: Ok, thank you.

But I'd like to know if I can use JIRA Cloud or BitBucket as authentication service for my application. I want to manage my team in one place, I'd like it to be JIRA Cloud. Is there any API available?


author: Elisa [Atlassian]
body: Hi Alexander,

The only external service we allow customers to use on JIRA Cloud to authenticate is Google Apps.

If you'd like more info about it, please refer to: [](https://confluence.atlassian.com/display/Cloud/Set+up+Google+Apps+for+your+site)[Setup Google Apps for your site](https://confluence.atlassian.com/display/Cloud/Set+up+Google+Apps+for+your+site).

On Bitbucket you can use: Google Apps, Facebook, Twitter, and Github accounts. :smile:

Let us know if you have further questions.

Cheers!


Tags: cloud

jira-cloud
What file formats does Confluence supports?
Asked by burgerS:

We saw in your webcast that PowerPoint documentations could be viewed and commented live inside confluence.

Is there a list of supported file formats in which this method can be applied?


Answers:
author: Stephen Deutsch
body: I believe Confluence supports images (although I'm not 100% sure which ones, but at least JPEG and PNG), PDF files, and MS Office files (.DOC/DOCX, .XLS/XLSX, .PPT/PPTX).

<https://confluence.atlassian.com/display/DOC/Displaying+Files+and+Images>

Strangely text files (.TXT, .CSV) don't seem to be supported.


author: burgerS
body: I think the paragraph <https://confluence.atlassian.com/display/DOC/Displaying+Files+and+Images#DisplayingFilesandImages-Embeddingafileinthepage> fits its most!  
Support for text formats (csv, txt, html) should be implemented...


author: Timothy
body: I'll start it off with the major Office file types and images.
Global support for cloud
Asked by Jessica Tan:

We have offices in both US \& China. If we use cloud base JIRA/Confluence, do you offer 7\*24 global support?


Answers:
author: acondec
body: Yes, 24x7 support is included with the license. You can find more details in <https://confluence.atlassian.com/display/Support/Atlassian+Support+Offerings>

comments: author: Jessica Tan
body: Ok, gotcha. Thx.


Tags: cloud
Change the default database to SQL Server
Asked by Zhang Guochen:

I want to change the default hsql database to Microsoft SQL Server.

After I changed the value of "confluence.home" key in the file "C:\\Program Files\\Atlassian\\Confluence\\confluence\\WEB-INF\\classes\\confluence-init.properties" to SQL server database location, and restart the service of confluence. I try to access the server address of confluence it will show the following error page. I can't re-select the external database.

ErrorImg.png

[](https://community.atlassian.com/t5/Confluence-questions/Change-the-default-database-to-SQL-Server/qaq-p/6614?attachment-id=317){#link_11885b52016b25}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/243971/1/ErrorImg.png){#display_11885b52016b25_0}


Answers:
author: Nic Brough -Adaptavist-
body: You need to read the log file further up to see what has gone wrong.

However, just changing one file to change the database in use is not enough. For a start, you've hit completely the wrong file, and you've not mentioned the installation of the drivers either.

Please check <https://confluence.atlassian.com/display/DOC/Migrating+to+Another+Database> to see what you should be doing.
Manage to duplicated Directory
Asked by namkung yoon:

Crowd has 2 directory. its Dev Directory linked AD and Production Directory linked AD.

AD is same Active Dire.. so user account too.

the answer is Confluence user directory configuration.

now configure is confluence used Dev Directory.

but wanto change production AD.

problum is that dev, prod AD has duplicated user account

so its throw error that change AD to production

how can changed production Crowd AD.

201506051831072_LP7KBSL8.gif  
[](https://community.atlassian.com/t5/Confluence-questions/Manage-to-duplicated-Directory/qaq-p/208328?attachment-id=6998){#link_119218403a075d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35131/1/201506051831072_LP7KBSL8.gif){#display_119218403a075d_0}


Answers:
author: Guilherme V.
body: Hello Namkung,  

I believe that the best option is to create a filter for your AD scope just for the active users.  

Creating a new AD using a new filter is a good way to prevent duplicate users.  

Let me share a documentation that can help you to create a new filter scope:

* <https://confluence.atlassian.com/display/CROWD/Restricting+LDAP+Scope+for+User+and+Group+Search>


Tags: confluence-administration