youngmon/atlassian-qna huggingface dataset:
Could not edit pages in a space
Asked by jai kumar:

I am facing this issue "This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin." while I try to edit a page..Please do help me solve this issue as soon as possible.


Answers:
author: Nic Brough -Adaptavist-
body: A quick test, assuming Confluence 6 or above. Can you go to Admin -\> Collaborative editing and disable it. Then test if you can now create and edit pages. If you can, then the problem is the Synchrony editing function. If you can't, then at least we've ruled it out!


author: Nic Brough -Adaptavist-
body: Ah, hang on, I think this might be a duplicate (with a similarly named account) of <https://community.atlassian.com/t5/Removed-Posts/confluence-server-issue/td-p/689934#M744>

This is about running two Confluence installs on one server. Which could cause this issue if the ports for the two separate Synchrony services have not also been changed.


author: Shannon S
body: Hi Jai,

Could you let me know what version of Confluence you are on currently?

Also, are you running behind a firewall or proxy? Do you have the issue still when you disable those?

Regards,

Shannon

comments: author: Shannon S
body: To answer your other question, I do not believe that having two separate Confluence instances would cause this issue.

Regards,

Shannon
Sections and dynamically generated content
Asked by Steffen Schwebel:

Hello,

we use the "Section" macro to in some of our pages.  
So we can have content side by side.

This works fine, unless we use a user generated macro that dynamically adds a table to the page.

Then the section is ignored and the generated table is below.

The user macro writes the table with jquery into a \<div\>

Is there a way to have dynamically generated content side-by-side?

Any help would be appreciated.  
Please tell me if I need to be more specific.


Answers:
author: AnnWorley
body: Please go ahead and post the user macro here so I can add it to my test instance and see how it behaves. That way I can experiment with the table that is added by the macro, and how it displays with sections.


Tags: section

table

user-macro
Data Sovereignty
Asked by Chris Evans:

Hello,

According to this page, there is a data center in Australia.

My question is how do I switch to it? I think we are in the US . This is creating some data sovereignty issues for us.

**Where does Atlassian store data?**

Today, Atlassian will maintain data centers and host data in Australia, Ireland and the US. By hosting data in Ireland, we are hoping to provide our customers in Europe with secure, fast and reliable services.

<https://www.atlassian.com/trust/infrastructure>


Answers:
author: Nic Brough -Adaptavist-
body: The Australian servers are not Cloud servers, but hold business data - client accounts, training, partner data, finance etc.

Cloud is hosted in the US and Ireland


author: Christoph
body: Hi, how can I check where our instance is running?


Tags: jira-software
Is it possible to still update from Confluence 2.6 to current version?
Asked by Yvonne Fischer:

We are still maintaining an existing installation of Atlassian Confluence

Confluence Wiki Version: Build:#2.6.2 919

Does anybody know if it is possible to convert, import/export or whatever do to the content to get it to a current confluence version?

Additionally we are using a wizardpage plugin in the old installation. Does anybody have any experience if this is avaible and therefore convertible for a current confluence version?

Thank you very much in advance.


Answers:
author: Shannon S
body: Hi Yvonne,

You can upgrade, but it will take a few steps. I'm listing your upgrade path below, but you will really want to have a look at [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) for the complete set of details.

1. Upgrade to **2.7.4** then upgrade to **3.5.17**
2. Upgrade to 5.0.3 then upgrade to the latest version of [Confluence 6](https://www.atlassian.com/software/confluence/download).

You can download the versions of Confluence from our [Download Archives](https://www.atlassian.com/software/confluence/download-archives).

As for Wizardpage, I am not familiar with this and I wasn't able to find anything about it online. Do you happen to know which company provided that add-on?

Regards,

Shannon

comments: author: Nic Brough -Adaptavist-
body: If memory serves, Wizardpage is effectively replaced with Blueprints in v5 (but it's an old old memory...)


author: Shannon S
body: Wow! Thanks, Nic for the details. I've only been working with Confluence since 2013 so I definitely didn't remember that.

Shannon


author: Nic Brough -Adaptavist-
body: I'm old. I remember Confluence 1...


author: Yvonne Fischer
body: Thanks a lot to everyone.

I am only maintaining the system for a customer. Unfortunately I am not really familiar with the origin of the plugin. I will check with Blueprints as suggested!


author: Shannon S
body: Yvonne,

No worries! Let us know if you have any trouble with that. You can feel free to raise a new question if you get stuck with Blueprints and we'll be able to assist.

Regards,

Shannon


author: Danny Zuccaro
body: Hi Yvonne,

You will find a guide with suggested paths and steps for the Confluence upgrade [here.](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) Sorry I'm not familiar with the wizardpage plugin you mentioned.

Hope this helps,

Danny
Create user based template and tagged to generate a page property report based on the label
Asked by Gaurav Chahar:

1. I created a user based template
2. Tagged the template to label
3. Added a macro "Page properties report" to pull the pages tagged to the label
4. Added a button to create template using macros "Create from template

But the macros " page properties report" is not pulling the pages. can you guys please help me?


Answers:
author: AnnWorley
body: Hi Gaurav,

The [Page Properties Report Macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html) documentation has a list of things to check when the report isn't displaying pages:

> If your report is empty, check:
>
> * You have entered the label correctly and that the label does appear on pages containing a Page Properties macro.
> * The [Page Properties macros](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) on each page are configured correctly.
> * Any other fields you have specified have not narrowed your search too far (for example there are no pages with that label under the Parent page you've specified).
> * There is a known issue where the Page Properties Report macro does not correctly display content from multiple Page Properties macros. See[Page Properties Report Macro fails to show all Page Properties in the same page with matching keys](https://jira.atlassian.com/browse/CONFSERVER-34141)for more information.

In your case you didn't mention adding the page properties macro to the pages created with the template, so maybe that is an issue.

I look forward to hearing what you find.

Cheers,

Ann
Protecting access to a specific space (without users)?
Asked by Ian Williams:

Howdy, y'all,

We're currently using Confluence Server 5.10 (but plan on updating soon), as well as RefinedTheme 5.1.11. One of our categories (collection of spaces) contains information that we'd like to restrict access to - however, it's to an uncontrolled group (external reps, agents, etc.), that we wouldn't want the end-users visiting Confluence to have access to. For example, reseller portal information, demo instructions, etc.

Is there a built-in way to restrict access to such categories/spaces, e.g. with a password/login? These users wouldn't need the ability to comment, add pages, or really anything other than view these spaces - it's essentially just a segregated set of information.

I'm thinking that just setting up another user account specifically for this uncontrolled group (e.g. an "agent" user), and setting its only additional permissions to read these segregated spaces. However, I don't know if there's a better way to do this.

Thanks!


Answers:
author: Ian Williams
body: I did find [this](https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-have-a-publicly-accessible-space-that-is/qaq-p/124012), but I'm unsure if this is the only method of accomplishing this.
Change the standard Confluence Space to be like my company website?
Asked by Blue:

Hi,

I'm a new Confluence user who needs to change my Knowledge Base Space to look like our company's website.

What's the best way to do that?

Thanks!

Mario


Answers:
author: Mikael Sandberg
body: Confluence only comes with one default theme, so you would have to look for an app that gives you more options to modify the theme used. I am using [Refined Theme](https://marketplace.atlassian.com/plugins/com.refinedwiki.confluence.plugins.theme.original/server/overview), but there are lots of other apps on the Marketplace that you can use, [https://marketplace.atlassian.com/search?_ga=2.35896032.1793096418.1513007239-478183556.1469038921\&query=theme](https://marketplace.atlassian.com/search?_ga=2.35896032.1793096418.1513007239-478183556.1469038921&query=theme)

comments: author: Blue
body: Thank you! Exactly what I was looking for.
When creating pages the "+" menu option does not pop up dialog
Asked by Marcus_Young:

Confluence 6.1 running on https behind nginx

When we click the "+" menu option when in the editor under creating a page, the men drops down but nothing happens when selection an option - that is no popup dialogue appears


Answers:
author: Shannon S
body: Hi Marcus,

Can you try [Reindexing Confluence from Scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html) and let us know if you still have the same issue?

This usually fixes the issue, but if it does not, could you trigger the error again and let us know what messages you see in your [Server Application Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)?

Regards,

Shannon
Can't connect to server at new Base Server URL
Asked by David Daniel:

Confluence server 6.6.0 is installed and running on localhost:8090, when I change this to support.companioncorp.com:8090 which resolves to the IP the server is assigned I can't connect using the new URL only localhost.

It seems like it should be simple and I'm following these instructions:

<https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html>


Answers:
author: Nic Brough -Adaptavist-
body: What error do you see? "I can't connect" tells us nothing (for all we know, it might be because there's a grumpy penguin sitting on your keyboard saying "no")

comments: author: David Daniel
body: LOL, no grumpy penguins here. I put in the new address into the browser it just spins and then says can't connect to server. No response, no error messages. But it continues to work on localhost.


author: Nic Brough -Adaptavist-
body: :-) Shame there's no emoticon for grumpy penguins.

A spinner and a timeout usually means the client machine cannot resolve the host, or that if it can, there's no response.

Check the host resolves with a ping or nslookup, and then if it does, the firewall rules.


author: David Daniel
body: I found that I had made a mistake in DNS and pointed the name to the wrong IP. I've corrected that and can confirm I can ping the system by IP and a lookup returns the correct IP now. But I still can't connect but I also can't ping it by name for some reason.


author: Nic Brough -Adaptavist-
body: Ping doesn't always work - some of us disable it to make servers less obvious to attackers.

If you're still getting a timeout, but you know the lookup is ok, it's a firewall blocking access over that port.


author: David Daniel
body: Thanks, I'm making progress. I'm finally able to ping via the DNS name from the server and was able to set the new Base URL and connect to it on the server. But now it's not accepting my admin credentials that were working previously, so it's on to new problems...
How to restrict the editing of a space's side bar?
Asked by Jason Tatum:

I have editors for our knowledgebase who are able to add/edit pages. I do not, however, want them to be able to add space shortcuts or edit the sidebar in any way. I can't find permissions that allow this level of control.


Answers:
author: Shannon S
body: Hi Jason,

Only the permission Admin on a Space will allow a user to edit the Space sidebar. So as long as you haven't given them admin access on the space, they won't be able to modify it.

Have a look at [Space Permissions Overview](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html) for more details.

Regards,

Shannon
How to move labels to the top of pages?
Asked by Jason Tatum:

Since I use labels to categorize articles, it would be helpful to move them to the top of a page, instead of being at the bottom.


Answers:
author: Shannon S
body: Hi Jason,

If you're using the Confluence Server version then you can try the method listed in [this previous answer](https://community.atlassian.com/t5/Confluence-questions/Would-like-the-labels-to-be-on-top-of-pages-instead-of-the/qaq-p/397797):
> Browse to:
>
> ```
> Confluence Administration | Look & Feel | Layouts
> ```
>
> in the **Content Layouts** section, edit **Page Layout**.
>
> Move this line:
>
> ```
> #parse ("/labels/labels-editor.vm")
> ```
>
> ...below this line:
>
> ```
> #parse ("/decorators/includes/page-metadata.vm")
> ```
>
> That's it. If you're using a custom theme, then you'll need to edit the **page.vmd** file in your theme.

Let us know if you have any trouble.

Regards,

Shannon

comments: author: Jason Tatum
body: Is it at all possible with Cloud? We're on Cloud. :(


author: Shannon S
body: Jason,

I'm afraid that this sort of customization is not possible in Cloud.

I've created a feature request below that you're welcome to vote and comment on with your use case:

* [CONFCLOUD-58544](https://jira.atlassian.com/browse/CONFCLOUD-58544)

Let me know if I can help you with anything further.

Regards,

Shannon


author: Jason Tatum
body: Thank you!
How do I set a custom field with the current date/time in a post function?
Asked by Leon Zetekoff:

I'm trying to create bulletins in our wiki and have the creation date along with the updated date appear in a heading (I'm going to make a template). The bulletin name will include the date stamp.

How can I accomplish this?

Thanks leon


Answers:
author: Leon Zetekoff
body: how can i manipulate the variable(s) from BuilderInfo so I can add a fixed number (like 90 days) to that variable and then display it?


author: Alexey Matveev
body: ```
import com.atlassian.jira.component.ComponentAccessor
import java.sql.Date
import java.sql.Timestamp
import java.util.Calendar
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.ModifiedValue


def csDateTime = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Date Time Picker")


Calendar currenttime = Calendar.getInstance();
Timestamp csNewDateValue = new Timestamp((currenttime.getTime()).getTime());
csDateTime.updateValue(null, issue, new ModifiedValue("", (Object) csNewDateValue), new DefaultIssueChangeHolder())
```

comments: author: Leon Zetekoff
body: GM ok this is my first attempt at these things. Here's what I want to do I want to display the created date one place, then the last updated date in a different place.

I'm assuming this is a user macro? Newbie here so please accept my apologies in advance.

thanks leon


author: Leon Zetekoff
body: I found a preexisting macro called Builder Info that does what I need.

What I would like to do next is take the creator date and add three months to it and then display that as a review date.

thanks leon


author: Leon Zetekoff
body: i found one other item. this is being crafted into a "template" so the created date is the date the template was created not when it was copied/saved as a new item. Anyway we can get around this?

thanks so much leon


author: Leon Zetekoff
body: ok i just tested and if I make a copy of the template and save it off the creator date reflects when it was saved so that is good. so now only need to figure out how to add a certain number days/months to the creator date for the review date
Edit with Excel not working
Asked by Dave Carlson:

Hi, I have an issue editing with Excel. When I try to edit with Excel, seemingly nothing happens. The same steps below work perfectly fine when editing a Word file (.docx).

Steps:

1. Find a .xlsx file in a file list.
2. Click Edit file.
3. In the upper right, choose Edit with... Excel 2016.
4. Nothing happens.

System:

* Windows 10
* Atlassian Companion 0.1.5
* Browsers:
  * Edge
  * IE 11
  * Chrome latest
  * Firefox latest
* Confluence 1000.0.0-b95545ff398
* Office 2016

Any ideas what is going on?

Thanks,  
Dave


Answers:
author: Mounir Abou Atmeh
body: hi Dave ,

I have the same issue, was you able to fix it eventually?
Issue Tracker, moving pages when issue is closed.
Asked by Nick Martin:

Hi All,

I'm trying to find a way to archive old issues from one Section to another. So I have an issue tracker, with all my issues nested under this page. When I create a PDF export, i'd like the export to only include open issues, so my short term solution is to move closed issues to an archive page. Is there any method I can use to automate this, perhaps a macro?


Answers:
author: Sarah_Wright
body: I've done something similar and build my reports using labels so it's just a matter of removing the label. Of course the label has to be added at the outset which we do by copying a 'template' page.

I think editing labels is easier than moving pages for a typical user.


author: Nic Brough -Adaptavist-
body: Issues usually refers to Jira - could you explain what this "issue tracker" is in Confluence terms?

comments: author: Nick Martin
body: Something I put together, hoping I could avoid having to use JIRA.


author: Nic Brough -Adaptavist-
body: Ok, that's fine, but without knowing what an issue in terms of Confluence, we can't begin to tell you how to do this. Page? Blog? User macro in content? Page property? etc.


author: Nick Martin
body: Ah, sorry.

So yes, it's a page nested under another page. It uses page properties to track status and other information.

* Issue Tracker
  * Open Issue 1
  * Closed Issue 1
* Archived Issue Tracker

I've got a page properties report on the main page, to track open issues with the label I specified in my template.

When I create a PDF export of my issue tracker and the contents below it, I don't want the export to include closed issues. So the easiest solution to that problem is moving closed issues to the archived page, but i'm trying to make this as simple as possible for end users.


author: Nic Brough -Adaptavist-
body: Hmm. I don't think there is a more simple way to do it in this structure. I'm pretty sure there's no way to do it even with other approaches in Confluence, because it's just not an issue tracker.


author: Nick Martin
body: That's understandable. It's a bit outside of what Confluence was made for, but JIRA didn't have the cross function to Confluence I was hoping for. Most of the issue trackers are document based to build new processes, T/S articles, etc.. So confluence makes more sense to use. I'll probably end up using a hidden page properties with a set of instructions how to archive the case for end users.
Using Anchors with Roadmap
Asked by Amanda Fulbright:

I've created a Roadmap that I love and I'd like to link the bars to individual sections on other pages rather than just the page itself. Is this a possibility? I have anchors on the pages I want to link to, but all Roadmap offers in the bars is a link to page and I cannot get this to work.


Answers:
author: AnnWorley
body: I couldn't get it to work, either. I found a suggestion ticket already open for our dev team to add this functionality: [\[Roadmap Plugin\] Allow links to target anchor on current page OR new/existing pages](https://jira.atlassian.com/browse/CONFSERVER-36937)

Please vote or comment on the suggestion as this will add weight to the request and doing so will also add you to notifications so you will see updates.

comments: author: Cheryl
body: I can't add to the discussion. Currently, I would like to ask a question. But, the tags isn't working. The question screen continues to tell me that tags are needed. However, when I enter a tag, it does not take and I continually get the message that tags are required.


author: AnnWorley
body: Hi Cheryl,

So I can appeal to the right team for help, please let me know whether the behavior with the tags is happening in the suggestion ticket at [\[Roadmap Plugin\] Allow links to target anchor on current page OR new/existing pages](https://jira.atlassian.com/browse/CONFSERVER-36937) or on this forum: <https://community.atlassian.com>.

To help us troubleshoot the tags blocking you from asking a question, please let us know as much as possible about how you are posting your question.

Thanks,

Ann


Tags: anchor

roadmap
Is there a way to allow people to search and filter alt text in a confluence page?
Asked by Anna Meyer:

I have created an illustration library and it is growing. I can specify what the illustration is through alt text, but I would like to allow people to quickly find what they need.

Type in Finance, and the illustrations including the finance alt tag show up.

Is this possible?

![Screen Shot 2017-12-14 at 11.27.00 AM.png](/t5/image/serverpage/image-id/11015i3CF645377F38F948/image-size/large?v=v2&px=999 "Screen Shot 2017-12-14 at 11.27.00 AM.png")![Screen Shot 2017-12-14 at 11.27.22 AM.png](/t5/image/serverpage/image-id/11016i4204ADFA5E0FEBE4/image-size/large?v=v2&px=999 "Screen Shot 2017-12-14 at 11.27.22 AM.png")


Answers:
author: Rafael Franco
body: Hi Anna,

You can achieve that by creating a custom CQL function using ScriptRunner for Confluence: <https://scriptrunner.adaptavist.com/latest/confluence/CustomCqlFunctions.html>

Let me know if you need assistance with that.

Cheers,

Rafael


author: AnnWorley
body: It is not possible at this time to search alt text in Confluence. I think this is an oversight when I consider the accessibility issue. I added the ability to search alt text to this suggestion ticket;

[Improve usability of Confluence for the visually impaired](https://jira.atlassian.com/browse/CONFSERVER-32163)

To emphasize your use case, please comment or vote on the ticket. That will also add you to notifications so you will get an email when there is progress on the suggestion.