youngmon/atlassian-qna huggingface dataset:
Is it possible that Jira time reporting connects to Team calendar on Confluence
Asked by Nozomi Watanabe:

Hi all,

I need your warm help.

Is there any way to automate so that when we update JIRA it updates team calendar on Confluence?

I am working on work time management for my team, and we currently use log time on Jira to manage workloads in the team.

And we also register leaves information on team calendar on confluence, in that case we need to log time again on Jira too because we should know when they take day-offs to calculate the worktime.

So we are seeking if there is a way that we update or raise a Jira for leaves then team calendar will automatically update or vice versa.

Please kindly help me out if you have any ideas.

Thank you.


Answers:
author: Srinatha T
body: Hi [@Nozomi Watanabe](/t5/user/viewprofilepage/user-id/4776888) ,

Welcome to Atlassian community.

Below KB article has solution for your question, go through the same. I have not tried it from my side yet but give a try it should work fine.

* [Coordinate changes with a calendar](https://support.atlassian.com/jira-service-management-cloud/docs/coordinate-changes-with-a-calendar/)

I hope the above information helps. Have a good day.!

Thanks,

Srinath T

comments: author: Nozomi Watanabe
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) ,

Thank you so much for the solution.

Now I tried out but it seems doesn't work unfortunately.

I implemented this JQL as instructed in the page:

*project = "\<YOUR IT SERVICE PROJECT NAME\>" AND issuetype = "\[System\] Change"*

I replaced "YOUR IT SERVICE PROJECT NAME" with the actual project name, but no even is shown up in the calendar.

And no time logged in Jira as well.

Our expectation is to be logged the time when we add event in the calendar.

It might be not possible but if there is, that would be really great.

Thank you,

BR

Nozomi


Tags: jira
??docker??confluence??Tomcat server.xml ?????
Asked by zhaozhenqiang:

**Tomcat ?????**

Tomcat server.xml ??????

**scheme** ?? 'http'  
**proxyName** ?? ''  
**proxyPort** ?? '80'

????????????/opt/atlassian/confluence/conf/server.xml?**proxyName** ??????**proxyPort** =80?**scheme** =http????????server.xml?????????????


Answers:
author: CYS158
body: ?????????????????????


Tags: language-zh
Team Calendar not working with Private Google Calendars
Asked by Isaac Trumbo:

We recently upgraded our Confluence to Confluence Premium in order to take advantage of Team Calendars.  

It seems like right now, Team Calendars in Confluence Cloud only allows you to subscribe using iCal formats to Public Google Calendars, not private ones.

<br />

- Even if I use the Secret iCaL URL, it throws a permission error.

- Turning the calendar Public allows you to subscribe, but we can't use this option in our organization.

Is there no two-way sync, and no way to add Google Calendar unless it's public?   

Thanks,


Answers:
author: Oliver Wemyss
body: We're in the same boat!


author: Deano
body: Is there a solution to this? Having the same problem.


author: Isaac Trumbo
body: .


Tags: cloud
How can I pull a list of all team calendars and related spaces
Asked by Jenifer Kuntz:

We are merging two Confluence instances and need to migrate the calendars. I used this [article](https://confluence.atlassian.com/confkb/how-to-list-all-created-team-calendars-for-confluence-their-creators-and-the-creation-date-779162521.html) to get a list of all the calendars but I also need the associated space. We are not moving all the spaces so we need to narrow down the list to spaces we are moving.


Answers:
author: Dean Norman
body: Hi Jenifer,  
Using the article you linked as a template for the query you could use the following to show the associated spaces - the query below is based on the postgres example with the changes in bold, but a similar change will work for the other database examples:

```
select um.lower_username as creator, sp.spacename as spacename, tc."NAME" as calendar_name, to_timestamp(CAST(tc."CREATED" AS bigint)/1000) as creation_date
FROM "AO_950DC3_TC_SUBCALS" tc
JOIN spaces sp ON sp.spacekey = tc."SPACE_KEY"
JOIN user_mapping um ON um.user_key = tc."CREATOR"
WHERE tc."PARENT_ID" IS NULL
ORDER BY creator;
```

Hope this helps!  
Dean


Tags: server
I want to automatically disable/inactive users that have been inactive for longer than 30 days in
Asked by Prasad Eda:

Hello Team,

I want to automatically disable/inactive users that have been inactive for longer than 30 days in Jira Cloud

Regards,

Prasad E


Answers:
author: James
body: Hi,

You can install this app from the marketplace:

[Auto Users Management](https://marketplace.atlassian.com/apps/1230326/auto-users-management?tab=overview&hosting=cloud)

It will deactivate all inactive users you have periodically by the time you choose.

It's totally secure, and uses Atlassian's Api's only


author: Jack Brickey
body: Hi [@Prasad Eda](/t5/user/viewprofilepage/user-id/4231994) , there are a number of good discussions in the community on this. Actually if you look just to the right under related content you will see a couple posts you can reference. Unfortunately OOTB there isn't a simple solution. There is an open suggestion - [ID-7726 - Delete inactive user based on activity](https://jira.atlassian.com/browse/ID-7726) . There are Scriptrunner solutions others have created and others have leveraged the APIs. I personally just export my users and leverage excel to identify users that have been idle for more than xxx days.


Tags: cloud

jira-cloud

user-management
What are format and field calendar import file?
Asked by Marco Bartolomei:

I don't know how to build a calendar input file,

Marco B


Answers:
author: Brant Schroeder
body: [@Marco Bartolomei](/t5/user/viewprofilepage/user-id/4708639) Welcome to the Atlassian community

When performing an import it needs to be in ICS format. You can learn about the format, download an example file and validate your file here: <https://icalendar.org/>


author: Nic Brough -Adaptavist-
body: Welcome to the Community!

Team Calendars import expects a standard .ics file. Those are plain text with some strict formatting rules. You can read how to build one over at <https://icalendar.org/>

comments: author: Nic Brough -Adaptavist-
body: Oops, sorry Brant!


author: Brant Schroeder
body: All good. Everyone is just here to help and sometimes we are posting at the same time.
Team Calendars error
Asked by infrastructure:

Hi.

Here is an error while we add Team Calendars to the page

![2022-01-14_112837.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/177763i4665283D2347C625/image-size/large?v=v2&px=999 "2022-01-14_112837.jpg")

We have added a trial license to our Confluence Server and it shows as Valid

![2022-01-14_113435.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/177765iD2747CD2C1DFC8E4/image-size/large?v=v2&px=999 "2022-01-14_113435.jpg")

Could you, pls, advise?


Answers:
author: Britta Neugebauer _yasoon_
body: Hi [@infrastructure](/t5/user/viewprofilepage/user-id/236269),  

In case you don't use Confluence Premium: Team Calendars is only a premium feature since beginning of 2021 ([Team Calendars for Confluence \| Atlassian](https://www.atlassian.com/software/confluence/team-calendars)). This might be the reason why it's not working correctly.

You can either switch to Confluence Premium or use another calendar plugin from Atlassian Marketplace.

Regards,

Britta


author: Fabian Lim
body: Hi [@infrastructure](/t5/user/viewprofilepage/user-id/236269)

Since it's a free license, I would try generating a new one and see if it fixes the issue.

Regards

comments: author: infrastructure
body: Did try this way, but no luck. The same error msg.


Tags: server
Possible to display team calendar only on one page and hide it on space calendars page?
Asked by P_D_ Foerster:

Hi there community :)

is it possible to display a team calendar only on one page and hide it and its events on the space calendars page?

Our goal is to embed our subscribed on-call schedule calendars from PagerDuty on a separate page while hiding them on the space calendars page.

My tests resulted in a new team calendar that is added to the space. So far so good.  
When I hide the calendar on the space calendar page it is also hidden on my test page.  
So hiding the calendar applies to the whole space.

Is there any feasible workaround except creating a new space for this calendars which I want to avoid if possible.

Thanks for your ideas!

Cheers, Patrice


Answers:
author: Pavel Junek
body: Hi Patrice,

I don't think what you need to do is set. It occurs to me that you can try to set permissions for Team Calendar only for those users who have Calendar to see.

![calendar_restriction.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/177552iE984A06CCF940D70/image-dimensions/282x257?v=v2 "calendar_restriction.PNG")

Pavel

comments: author: P_D_ Foerster
body: Hi Pavel,  
thanks for your reply! Let me add a bit more background.

All people in our operations teams are allowed to see all calendars. That includes the on-call calendars as well.  
They have calendars for all support projects displaying certain events or issue due dates. So there are lots of calendars already in the space calendars view.

Since they space calendars page is getting really full already they try to avoid displaying the on-call schedule calendars and instead displaying them on a separate page.

So the only thing I can think of would be to use a separate pages for all on-call schedules calendars and another one for all remaining calendars.

What do you think?


Tags: server
?????????? Team Calendars ??????????????????????????????
Asked by ????:

??????????**Team Calendars** ??????????????????????????????

??????????????????

??????????????????**Team Calendars** ???????????????????????/

URL?????????????

???????????????????????????????????????????????????


Answers:
author: ????
body: ### **Confluence???????????????????????????????** {#toc-hId-1310614632}

?????????????

??????????????????????????????????????????

???????????????????????????????????????????????

![version.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/176153i636B170031A31543/image-size/large?v=v2&px=999 "version.PNG")

*** ** * ** ***

### ??????????????????????? {#toc-hId--496839831}

1. Confluence?? ![](https://confluence.atlassian.com/teamcal/files/949249108/949249105/1/1524191064093/cog.png) \>**??????** \>**??????????**
2. ??????????**?????????**????
3. \[**?????\]?** ?? ??**?Confluence???????????????????????????????**
4. ????????????????????????\[**??**\]??????? ??????????????????????????????????

*** ** * ** ***


author: Fabian Lim
body: Hi [@????](/t5/user/viewprofilepage/user-id/3506772)

????????????Confluence??????? ???????????????????

Link: <https://confluence.atlassian.com/teamcal/install-team-calendars-241566248.html>

comments: author: ????
body: [manually install it in your server instance](https://confluence.atlassian.com/display/UPM/Installing+add-ons#Installingadd-ons-Installingbyfileupload).???????????

?????UPM?????????????????????????![Page Not Found.png](https://community.atlassian.com/t5/image/serverpage/image-id/176183iBEDC762D51B4ADB1/image-size/large?v=v2&px=999 "Page Not Found.png")


Tags: server
I would like to reset the 2 factor authentication, my account is managed..but I do not know by who
Asked by Giuseppe Delle Donne:

Hi all, I have a very old Atlassian Account I was using when I worked for a customer. My account is still active, I would like to use it for other customers/orgs but I cannot locate my current admin first of all to ask for resetting the 2 factor authentication (I lost the key). How should I do that? Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Atlassian systems do not directly do 2-factor authentication, they plug into commonly used 2FA systems like Google Authentication, Duo, Authy, etc. Whilst the configuration of an Atlassian Account includes telling it what 2FA system it is going to use, the administration of that 2FA is up to you, or the owners of the account.

As your account is managed, you know the organisation who owns it (the email on the account will be locked to their domain), and they're the ones who will be managing your 2FA as well. All we can tell you is that you need to talk to the admins of that organisation.
id.atlasian recovery mail system make me crazy!!!!!!!!!!!!!!!!!!!!!
Asked by ???:

My origin account is 'john@linkhub.co.kr'.  
but i lost my authenticator and recovery key.   
your recovery mail request system bug. recovery mail request is faeild  
so i request recovery mail to ticket.   

yesterday I received email that attached image.  
but i can't receive any recovery mail.  
your email recovery system bug make me crazy.

How long should I put up with your company's wrong system?  
Why do you answer late when you can't handle things?  
Are your bosses aware of this?  
Do I have to formally challenge the board?  

![?????????? 2024-01-26 ????? 9.21.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/302634i706D52CCBEFBFA86/image-size/large?v=v2&px=999 "?????????? 2024-01-26 ????? 9.21.49.png")![?????????? 2024-01-26 ????? 9.21.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/302633iC4A85383808C5B02/image-size/large?v=v2&px=999 "?????????? 2024-01-26 ????? 9.21.55.png")  


Answers:
author: Jack Brickey
body: You might contact [Atlassian support](https://support.atlassian.com/contact/#/)
Atlassian API - Admins, Organization settings, password policy
Asked by Idan Arie:

Hi team,

<br />

I am working on an integration with Atlassian.

My goal is to collect from Atlassian general organization settings.

I am trying to pull via API the following information and can't find the right API calls for that.

1) Atlassian account password policy configuration (e.g minimum of 8 characters, must have upper case etc).

I wonder if this is something that is configured in Atlassian settings or in the specific product of Atlassian (e.g Jira, Confluence etc).

2) Atlassian SAML configuration - e.g signing to Jira/Atlassian/Confluence from Okta.

3) The list of admins in Atlassian - I was able to find a way to pull this data from Jira but not from Atlassian.

If you can guide me on which API calls are required/ API docs it would be great.

Thanks!


Answers:
author: David Bakkers
body: Hello [@Idan Arie](/t5/user/viewprofilepage/user-id/5183027)

The [Atlassian Cloud Admin APIs](https://developer.atlassian.com/cloud/admin/about/) will provide most but not all the functionality you are looking for.

Spend some time reading through the documentation to get an idea of the scope of coverage those API endpoints provide. If it's not there, you have to use the GUI.

Have fun.


author: Jayant Bhawal
body: As David said, you probably won't get everything you're looking for as far as I could tell, but most of what you're looking for might be there in this API:  

<https://developer.atlassian.com/cloud/admin/organization/rest/api-group-policies/#api-v1-orgs-orgid-policies-get>


Tags: api

atlassian-sdk

integration

rest-api
No verification email for new account
Asked by h.richter:

Hi,

we are trying to set up Jira and Bitbucket for a new employee, but when he tries to create an Atlassian account, he doesn't receive a verification email (spam-folder checked). We are using Outlook for our company mails. I've read that this problem may have been due to email addresses being on you suppression list, may this be the problem here?


Answers:
author: Nikola Perisic
body: Welcome to the community [@h.richter](/t5/user/viewprofilepage/user-id/5411282) !

Correct, this usually happens because the email is being blocked, which was stated in: <https://community.atlassian.com/t5/Bitbucket-questions/Verification-email-not-received/qaq-p/2507648>

Raise a ticket for Atlassian to remove that email from the surpression list.

BR,

Nikola


Tags: account

email

verification
Generate mail notification for product access request.
Asked by yaron:

Hello,  
Is there a way (app\\ API) to generate email to specific address once one of my users request access to one of my Org products (Jira, Confluence) for him or for other user?


Answers:
author: Kieren _SmolSoftware_
body: Hi [@yaron](/t5/user/viewprofilepage/user-id/4609736)

There is no API available to allow a user to request access to a specific email address.

The standard process is; a user requests access via one of the touch points within Jira or Confluence. An access request record is created and an email is sent to all relevant Site and Org Admins about the new access request.

I suggest taking advantage of that email sent to the org/site admins. Setup a forward email rule in your inbox to send that access request email to the email address of your choice.

Good luck!

-Kieren

Co-Founder of Smol Software \| Ex-Atlassian

comments: author: yaron
body: Hi Kieren,  
Thank you for the quick reply.  
This is exactly what I wanted to avoid - mail forward rule from one of the site admins that might be forgotten ....


author: Kieren _SmolSoftware_
body: Another, less conventional option, is to create a new org admin user with a shared email account, such as AtlassianAdmin@yourdomain.com. Make them an organisation admin in your Atlassian Org. Then use that shared email address to control email forwarding to other users, or use it to forward the access requests to another system for processing. e.g. You can forward the email to your Jira instance to create a ticket for your IT team or Admin team to process <https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/>

If this is helpful, please mark the Answer as accepted :)

-Kieren

Co-Founder of Smol Software \| Ex-Atlassian


author: yaron
body: Hi again,  
This option require to add another billable user in my site, no?

Thanks,

Yaron


author: Kieren _SmolSoftware_
body: It depends on your setup.

Adding a user to the site-admin or org-admin group may also give the user product access (increasing your bill). You could avoid that by removing product access from the site-admin or org-admin group. But that would also mean other user in that group lose product access. Those other admin users can be regranted access via the standard product access groups, like confluence-users
Unable to "name your site" ... please help!
Asked by Rick Threlfall:

Hi!

I created a new account - intention being to operate under the free 10 user tier until we get things organized and have an idea of the scale that we require.

I created this just as Atlassian were having issues with SCIM provisioning (whether this is related, I do not know)

Anyway,, account created just fine but I cannot create a subdomain - the 'name your site' prompt always just goes to the following error:

"

Something went wrong on our end. Please try again. If this keeps happening, [contact support](https://support.atlassian.com/contact/). (Issue ID for Atlassian use: \<UUID\>)

"

The subdomain I selected does not already exist - or, at least, that's what the interface says.

All lower case, no spaces.

Tried using safari and chrome; both the same result.

Tried incognito; again the same.

I \*can't\* report an issue without a subdomain! as Atlassian insists on this being entered during the ticket submission from the link provided - so I can't even ask Atlassian to help.

Any help greatly appreciated. Thank you!


Answers:
author: Rick Threlfall
body: Answering my own question in case it helps someone else.

After a little debugging, it looks like there was a malformed request - a POST was reportedly missing the product name and returning 400 error.

So, figured that the onboarding was a dead end (guess the creation while there was an issue being worked on really did mess something up).

So; opened up the account via id.atlassian.com) and tried adding confluence first - instead of Jira - this seems to have allowed the creation of the subdomain.

Then added Jira as a second pass - this also worked.

Thanks and good luck.


author: Vijay Dhillon
body: It is helpful to onboard by opening and log in through id.atlassian.com

Thank You Rick
Unable to create new site
Asked by Gary Ng:

I have tried to sign up and create a new site however i am getting the following error every time:

Something went wrong on our end. Please try again. If this keeps happening, [contact support](https://www.atlassian.com/company/contact). (Issue ID for Atlassian use: 2c5f99e534054c2898f9cf9064e9d990)

Different Issue ID each time i try


Answers:
author: Nic Brough -Adaptavist-
body: Before contacting support, check that your site name would form a valid url. If, for example, you wanted "My Company.atlassian.net", this will fail because of the invalid space, and you'll want to try my-company.atlassian.net instead.


author: Tansu Akdeniz
body: Hi [@Gary Ng](/t5/user/viewprofilepage/user-id/5394389)

Welcome to the community.

Can you please try incognito mode?

It would be better to contact [Atlassian support](https://support.atlassian.com).
How do I get access to our company site?
Asked by Frank Schumann:

Hi there,

I don?t know our Site Admin, as it is maybe a Person who already left our company. As the new Head of Productmanagement in our company I would also like to work with Jira and please need access to our Site.

How is that possible?

Thank you in advance and best regards,  
Frank


Answers:
author: Mayur Jadhav
body: Hi [@Frank Schumann](/t5/user/viewprofilepage/user-id/5391156) ,

Welcome to the Atlassian Community!!

As you don't know who is the site administrator or he may be left. I would recommend reaching out to Atlassian Support and they will help you find the Org and Site admin for your site. Make sure to create a ticket with same domain email id.

Regards,  
Mayur


Tags: jira-software

unknown-hosting-type
How can I transfer/link my previous community user to the current one
Asked by Amir Katz _Jira Admin_:

Hello,

In my previous job I was also working as a Jira admin, and I have used the community quite often, published some articles and earned badges and such.

<br />

When I left that job and started a new one, all that history is gone.

Is it possible to re-assign (or copy) all the data connected with my previous community user to the current one?  
Or at least, copy the levels, badges, etc. to my current user?


Answers:
author: Andy Gladstone
body: [@Amir Katz _Jira Admin_](/t5/user/viewprofilepage/user-id/5332484) Welcome to the Atlassian Community. Or should I say, welcome back.

I have moved your question to a more appropriate space in the hopes that the moderators of this space can assist you. In general combining Community personas has not been the easiest process, but Atlassian Community Managers will assist to the best of their ability.

It would help if you posted your previous community user name.

comments: author: Amir Katz _Jira Admin_
body: Hi Andy,

Thanks. When you say, "I have moved your question to a more appropriate space", what does it mean? Which space and how do I go there?  

Thanks


author: Andy Gladstone
body: [@Amir Katz _Jira Admin_](/t5/user/viewprofilepage/user-id/5332484) the way the community works, there are different [product](https://community.atlassian.com/t5/Products/ct-p/products) collections and [groups](https://community.atlassian.com/t5/Groups/ct-p/groups), which you can access in the menu bar. This was related to your account, so I moved it from the original location in [Community Announcements](https://community.atlassian.com/t5/Community-Announcements/ct-p/announcements) to [Atlassian Account](https://community.atlassian.com/t5/Atlassian-Account/ct-p/account-identity) - which is where this question will have the best visibility.