youngmon/atlassian-qna huggingface dataset:
Changing default welcome message based on language browser is using
Asked by Alex Yasurek:

Hi,

Does anyone know if there is a way to change the default welcome message in Confluence based on the default langauge the browser uses? Essentailly we want to show the default welcome message in Japanese if the users default langauge is Japanese. Confluence does a good job of automatically translating the built in things like the words "Spaces", "Log in", "Space Directory", etc.. I don't see a way to do that with the default welcome message though.

In case anyone is wondering where this message gets edited its:

General Configuration-\>Global Templates and Blueprints-\>System Templates-\>Default Welcome message


Answers:
author: Alex Yasurek
body: Checkout the [Language plugin](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.language).

comments: author: Alex Yasurek
body: Just tested that plugin and it works great. Thanks


author: Alex Yasurek
body: [Language plugin](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.language) does the job.


author: Alex Yasurek
body: Just tested that plugin and it works great. Thanks


Tags: confluence-administration

questions-for-confluence
Space KEY urls: why sometimes the key is not visible?
Asked by Consu:

in my Confluence most of the space URLs come with a KEY in it, as I suppose is normal. For instance : [http://confluence/display/\<strong\< a=""\>\>HELP/Help+Home](http://confluence/display/%3Cstrong)
[](http://confluence/display/%3Cstrong)

[however, in some occasions the URLs are in the format](http://confluence/display/%3Cstrong)[](http://confluence/pages/viewpage.action?pageId=8945800)<http://confluence/pages/viewpage.action?pageId=8945800>

How can I make sure that I show URLS always in the format /display/KEY/ and not in the viewpage.action?

thanks for the help!


Answers:
author: Nic Brough -Adaptavist-
body: Don't use special characters in page names - that's the main culprit for Confluence reverting to using the page ID

comments: author: Consu
body: hello, thanks, but it doesn't seem to be the case. I removed the potential special characters (I saw one case only with a - ) but the pages are still shwn with a PageID...

Any other potential culprit?


author: Nic Brough -Adaptavist-
body: I'm sure there are others, but I don't know what they might be - I've only ever run into the special characters thing (and a plugin as well, not sure which one - if you used a macro from it on a page, it would always use the page id. Think it was a bug). It might be that the special character in the historical name of the page is enough too, but I'm guessing there.


author: Consu
body: Cool, thanks Nic, I will check this 2 other possible scenarios and see what could be the going on. Thanks for the help!


Tags: confluence-administration

space-key

url
ScreenSnipe becomes unresponsive
Asked by Patrick_Vanhoof:

When I click on an image in a Confluence page, ScreenSnipe is started to edit the image. I want to add anonymous sections to hide names. But after a few sections ScreenSnipe become unresponsive.  
Also opening an image that already has such sections takes a very long time, editing is not possible.


Answers:
author: Mateusz Zieli?ski
body: Hello Patrick,

Thank you for your interest in ScreenSnipe. It is possible that you discovered a bug, so please contact us on [support@spartez.com](mailto:support@spartez.com) where will be happy to help you with this issue.

Regards,  
Mateusz


Tags: addon-com.spartez.jira.plugins.jiraplanningpoker
Confluence CPU load problema
Asked by Attila Nemeth:

We have a probleam by the confluence.

Some page only loading and not happening anything and the cpu usage is going to 100%.

Can you help me?

Thanks

Attila Nemeth


Answers:
author: Pedro Souza
body: Hi Attila,

First, I would suggest you to check in your server, what is causing this CPU usage of 100%.

If is Confluence itself, or any other application installed in the server.

Then you need to identify if this performance problem is happening when someone perform some specific action in the application, or this is happening anytime when the application is running.

I would suggest you to check our official document for performance tuning:

[](https://confluence.atlassian.com/display/DOC/Performance+Tuning)<https://confluence.atlassian.com/display/DOC/Performance+Tuning>

And for further assistance on performance issues, is recommended to forward the issue to [support.atlassian.com](http://support.atlassian.com), so we will be able to better assist you.

Cheers,

Pedro Souza.


Tags: confluence-administration
Moving confluence-data to another drive
Asked by Richard Jones:

Hi AllI have a server with two drives currently. One very full and one completly empty. On my full dirve I havec:\\confluenceand c:\\confluence-dataAs confluence data is the main source of my space issues I'd like to move it to e:\\confluence-dataIs this possible? I'd like to pretty much copy the data over and then update a config. Is it this easy? ;)Thanks


Answers:
author: Steve Thornhill
body: It is pretty simple to do. Just follow the guide - <https://confluence.atlassian.com/display/CONFKB/How+to+relocate+the+Confluence+Home+directory>

comments: author: Richard Jones
body: Thanks! I was thiking confluence_home was the installation directory so missed this


Tags: confluence-administration
Confluence Edit
Asked by kA:

Hi All,

I normally used the page restriction to avoid other user to view the content of the page during creation. Then i provided the permission to all the users to view and edit, Once it is completed. So it is difficult to me to every time to apply the page restriction. If there is any possibility in confluence like,can we lock that particular page until that current person will complete to edit. Once that person saved that page, that page lock will be released automatically.

Thanks,

Kartik...


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Karthik, you can definetely use the page as draft until you feel it is ready to be published. They are saved every 30 seconds or whenever you switch to a different window. Also you can see a listing of all your drafts under your user profile. You can further learn about this feature after [the jump](https://confluence.atlassian.com/display/DOC/Working+with+Drafts).


Tags: cloud

confluence-cloud
JIRA Issues Timeline Macro (see Video)
Asked by Sebastian Wolter:

Hey guys,

we are desperately seeking this macro, wich we can't find anywhere:  
<http://youtu.be/rpI6vQAiRuo>

Does anyone know anything about it?

Thanks,  
Sebastian


Answers:
author: Der Lun
body: Hi Melino,

As you know, this is actually part of innovation week within our company which our developers creates a small project.

We don't have any plans to release it yet. Thanks for the interest though!

For those that are interested in this feature, you can vote on this in the following link [](https://jira.atlassian.com/browse/CONF-34281)<https://jira.atlassian.com/browse/CONF-34281>

Cheers!


author: Nic Brough -Adaptavist-
body: I've not seen that macro, but most of it looks like Confluence Team Calendars functionality.


author: Sebastian Wolter
body: It looks like it a bit, but has a lot more features referring to the timeline.  
Also it was posted long time after Team Calender 3.0 was out, so unlikly it was discontuned because of it.

comments: author: Nic Brough -Adaptavist-
body: Yes, I see what you mean. Looks rather useful for some users, but I can't track it down anywere.


Tags: confluence-administration
Links on page start to point to the page itself instead of actual linked page
Asked by Max Pavlov:

Hi. Recently, our confluecne instance has lost an ability to add links to pages.

For example we have a Page "Projects" and a page called "Project1". We have link to Project1 page on "Projects" and the link worked just fine.

Now when I went ahead to add a link to another child node - Project2, that I've recently created, I noticed that the newly created link points to "Projects" (from Projects page to self). Even worse, Projects1 link that used to work previously, no longer does, it as well point to Projects. It happens on all the pages in the Wiki.

Any ideas on how to solve this? Has anyone faced a similar issue? Thanks.


Answers:
author: Marcelo Stucky
body: Hi there,

I have exactly the same issue as you wandering that it's 3 years later

Any solution about this?

Thanks

comments: author: Max Pavlov
body: I haven't checked in a while. I am most definitely sure we have learned to just use "External link" and paste the full link to another node in confluence, thus making sure it links to exactly where it should. I will test today myself if numerous upgrade and firewall/proxy reconfigurations have fixed the problem for us by now and will get back to you.


author: Paula Dasch
body: I would suggest you to raise a ticket at Atlassians <https://support.atlassian.com/customer/home>


author: Max Pavlov
body: Fixed HTTPS settings, problem persists. Links to other pages are saved as links to page itself.


Tags: confluence-administration
Blueprint meeting-notes
Asked by Lars B?hnke:

Hi! I have a question related to the blueprint meeting-notes!

**Following situation**

We are working in one space (one working group, seperated in several sub groups), each sub group is having a page with its child pages.

**What we want to achieve**

We want to use the meeting-notes blueprints but since its a more general blueprint for one space, we are trying to modify it. Problem: every new meeting-note is attached to the blueprint page. In fact we want to have one meeting-note blueprint per sub working group.

**Our idea to solve it**

Create a new blueprint which can be customized via labels. One general label (meeting-notes by default) and one label per sub working group.

**Problems**

I wasnt able to set up such a custom blueprint for meeting-notes at the moment. Also I am struggling to create labes for pages and also for every exisiting and new created childpage (a default label for this page and every childpage).

Any one ideas?

Cheers!

Lars


Answers:
author: Julia Wester [Wittified]
body: Use page properties \& pp report macros or use labels and then a report of each page with the label. OR, put all meeting notes under a single page and just have that page list the children. Just a few simple solutions.


Tags: confluence-administration
Why I am not able to upload large files to confluence?
Asked by Ruben Akopyan:

Dear community.

We have a problem on one of our confluecne installations. When we try to upload large files (100Mb and larger) the upload indicator hangs or restarts. Sometimes it gives error - Server is not available.

We have increased upload limit to 10G and put very large timeout but it did not help. There is no info in logs as well. Looks like logs are not even logged for this error. (if you check Logs file inside confluecne home directory).

Installation is on CentOS 6 + Postgres DB.

If someone could guide me how to solve the problem or at least find the source of the problem I would be very grateful.

Regards!


Answers:
author: Nic Brough (Adaptavist)
body: Confluence is not a file server, it's not built for handling large files as attachments, and doesn't have much resilience. With a large limit and a large timeout, it can accept big files, but if there's any issue with the upload, even the slightest hitch, it doesn't handle it, and the transfer dies. The slightest wobble in your network connection can do this.

You should be looking at storing big files on something that is designed for it.

comments: author: jose_aleixo
body: How us resolve this big problem, we need post setup up 1GB.


author: Nic Brough -Adaptavist-
body: \>we need post setup up 1GB.

You almost certainly do not "need" to do this. You need to share a file and are trying to do it the wrong way. Files of that size have no practical use in Confluence, other than sharing, which is better done in something designed for sharing large files.  

If you insist on doing this, then you will need to massively increase the memory available to Confluence and increase the timeout settings in its Tomcat.


author: jose_aleixo
body: Thank you so much Nic.

<br />

I believe that best solution is put package into file server "x", for example FTP Server and in Confluence one link, but I don?t will have a counter of the access, that?s right this?


author: jose_aleixo
body: How are the server license type packages distributed for Atlassian Jira, Confluence products?


author: Nic Brough -Adaptavist-
body: Yes, a service that is designed for large files is the answer. You will in fact get a more accurate "count" from a file service because in Confluence, you can't tell if a file was successfully downloaded or if it were just viewed rather than downloaded.

I don't know what Atlassian use to serve up their installation files, but I would suspect it's something like Artifactory or Nexus.


author: jose_aleixo
body: Hello Nic, I understood and very grateful.  
About package servers, I'll be researching in more detail, I really believe it's the Nexus.

Tks.
TEMPO trial shows 2000 users, need to be changed to 10 users
Asked by terry hatch:

SIrs  
I need some assistance with the "Tempo Trial" account, I have a " Trial Jira" account with the 10 users, when I added the TEMPO ( trial) add-on, it added the account with 2000 users. I did not notice an option to select the amount of users when I added it to my acct.

In the Manage account, it shows License Details: Evaluation 2000-user commercial

My Jira account show 10 users

Please advise how I get my TEMPO account to show: " License Details: Evaluation 10-user commercial" on my account ....   
thanks in advance for your assistance

Note: I have contacted

#### Atlassian Support {#toc-hId-1309890779}

**CA-22936 ,, No reply**


Answers:
author: terry hatch
body: I was not aware that my Jira was not an evaluation version, how do I get this switched back to evaluation version? Thanks in advance for you help.


author: Andy Nguyen
body: Hi Terry,

As far as I know, you will always get FULL EVALUATION license of any plugins, which comes with the maximum number of users. This is to make sure that the evaluation license will be compatible with any license of JIRA up to the maximum. So you don't have to worry about this. When you decide to buy the plugin, you will be given the option for 10-user license. Evaluation is just free.

Just a quick notice, your JIRA license is not evaluation. Otherwise, you will also have unlimited users with it. As I can see, your JIRA license is already paid.

Cheers.

comments: author: terry hatch
body: I was not aware that my Jira was not an evaluation version, how do I get this switched back to evaluation version? Thanks in advance for you help.


author: terry hatch
body: Andy, I just check my JIRA billing, it show that it should not be billed the 10.00 until Aug 3rd, that would be 30 days from the initiating the account. Please advise


Tags: cloud

confluence-cloud
where i can find confluence addon Angular JS integration for AUI (AUI-NG)
Asked by Paresh Gandhi:

Confluence 5.5.2

I'm mirroring production conflunce to dev.

Current production conflunce has one add-on Angular JS integration for AUI (AUI-NG) - I'm not able to find it in marketplace.

could you please help?


Answers:
author: David at David Simpson Apps
body: You likely installed a Scroll plugin such as Scroll versions from k15t and then removed it.

These plugins come as .obr files and package support plugins inside the main plugin. Lots of plugin vendors package their plugins as OBRs for easy deployment. Unfortunaelty, on uninstall of say Scroll Versions, the dependent plugins are not also uninstalled.

If you're not using Scroll Versions or any other k15t plugins, just uninstall the AUI-NG plugin as it's likely not needed.

If you *really* want a copy of that plugin, download Scroll Versions. Rename the OBR file to a ZIP file and extract the zip. Somehwere in a subdirectory, you'll find the AUI-NG JAR file.


author: Nils Bier _K15t_
body: Hi guys,

The mentioned add-on is bundled with and needed by our Scroll Exporters, so if you're using any of our Scroll Exporters, please do not remove the Angular JS Integration for AUI, as the exporters will no longer work afterwards.

Best,  
Nils


Tags: angular

aui

confluence-app

k15t
Create Users In Confluence Directories
Asked by Sreenivasaraju P:

I want to create user in confluence. But i don't want to create in Internal directory. can i select the directory while creating the user ? If yes, please let us know the procedure.

we are ok to create using API or UserManagement in confluence.


Answers:
author: krishk
body: By default, Confluence will create users in the directory at index 0.

So, if you want to create a user in a specific directory, you can move that directory up the order and make it the topmost directory, and then add the user.

- Krish


Tags: confluence-administration
Unarchive an archived Confluence space
Asked by John Lao:

I have a confluence space that is currently archived. How do I unarchive it?


Answers:
author: Davin Studer
body: The same way you archived it. Go to Space tools -\> Overview and click Edit space details. Change the status drop down from archived to current.

[](https://confluence.atlassian.com/display/DOC/Archiving+a+Space)<https://confluence.atlassian.com/display/DOC/Archiving+a+Space>


Tags: confluence-administration
JIRA link issue when two users save the same confluence document at the same time
Asked by Matt:

When a confluence document is being edited (linking to different jira issues) by two users, once the document has been saved by both users the JIRA link's ID seem to change and merge together. For example changing a JIRA link from GAP-10 to GAP-10PM-92 causing the link to be invalid and not display the jira ticket details on the confluence document.

Has anyone experienced this issue as well?


Answers:
author: Jessica_Moszkowicz
body: That's very unsettling. It seems like having tighter integration with Google docs might help since then we could rely on the more mature merging technology that Google provides. However, we've run into another limitation getting confluence to work with Google due to the fact that atlassian requires that the usernames in atlassian match the first part of the Google email address exactly. We've been happy with jira, but these issues with confluence might not be worth it.

comments: author: Matt
body: We also tried to use integration with google docs but what we ended up with didn't really work hope you have better luck than we did.


author: Jessica_Moszkowicz
body: We just experienced this today too! Was there any resolution that you came across?

comments: author: Matt
body: We didn't find a resolution to this, we may stop using confluence because of this.


Tags: confluence-administration
Page Properties Macro cannot be blank?
Asked by MarkC:

Prior to our recent upgrade to 5.5.2, we made extensive use of the page properties and page properties report macro. After the upgrade, I found numerous instances where the report macro was not longer pulling in all the pages with the page properties macro and the label.

In all of these instances, the page properties macro was blank with no table. It was used simply to pull in those pages with just the title (it was an odd setup, but it really worked well for our organization needs because those pages then held more pages with actual full content).

Now, it appears, that I can not longer have a blank page properties macro on a page. Is this true? Was this anticipated functionality? I don't really want to, but it looks like I have to go through every one of these pages and add a table into the blank page properties macro, unless someone else has thoughts on this.


Answers:
author: Julia Wester [Wittified]
body: I believe it might be: "The body of the macro must be set up correctly for your information to appear in the Page Properties Report. " <https://confluence.atlassian.com/display/CONF55/Page+Properties+Macro>

I don't think they anticipated/support your use case. I'm not 100% sure but the documentation and your experience lead me to believe that. I would put in a service desk ticket with them to be sure.


Tags: confluence-administration
imagemap macro for CONF 5.5?
Asked by Stefan Baader:

We are updating to CONF 5.5 and recognize that there is no imagemap macro. As several users are using the macro in pages we want to ask if and when there will be an update for CONF 5.5 or an alternate plugin


Answers:
author: Deividi Luvison
body: Hey Stefan,

I'm assuming you are refering to [Image Macro Plugin](https://marketplace.atlassian.com/plugins/de.dl.confluence.plugin.imagemap.ImageMapPlugin), is that correct?

If you indeed are referring to the above plugin, there was some info on the reviews tab, in there one person commented that the plugin will be released for compatibility with Confluence 5.5.x series.

Although the information is not crystal clear, my recommendation is that you set up a test instance and do a upgrade in there so you can test if the plugin will work on Confluence 5.5.

Hope it helps.

Thanks and Regards,  
David\|Atlassian Support

comments: author: Stefan Baader
body: Many thanks,

I am referring to the Add On "ImageMap Macros".

Meanwhile the ImageMap Macros are available again for CONF 5.5. It works again.

Best regards

Stefan


author: Stefan Baader
body: Meanwhile the ImageMap Macros are available again for CONF 5.5.


Tags: image-map
User can log in but is not added to confluence-users group
Asked by Fajar Suryawan:

Some LDAP users were just added as users of confluence, and the LDAP Permissions are set to "Read Only, with Local Groups ". Those LDAP user can log in but he/she isn't added to the confluence-users group (it used to be the case). Nor he/she is in the confluence-users group member listing.

Furthermore, we also have this related problem. A user, say **abc123** , is listed in the confluence-users member listing, the kind you have from [](https://confluence.example.com/admin/users/domembersofgroupsearch.action?membersOfGroupTerm=confluence-users)<https://confluence.example.com/admin/users/domembersofgroupsearch.action?membersOfGroupTerm=confluence-users>.

But when you click that user's name, which brings you to [](https://confluence.example.com/admin/users/viewuser.action?username=abc123)<https://confluence.example.com/admin/users/viewuser.action?username=abc123>, it says "This user isn't in any groups." Strange.

Some user can still log in and is a valid member of confluence-users group.

Where should I start to troubleshoot this problem?


Answers:
author: Fajar Suryawan
body: Problems solved. This was our mistake in the LDAP configuration.

We use Confluence 5.4.4 with permissions set to "Read Only, with Local Groups ".

Lessons we learned (**not** necessarily the best practice or even correct, so your comments are most welcome):

* **Do not** make a group called 'confluence-users' in the LDAP server (intended for confluence), since confluence will confuse it and unexpected things can happen.
* **Do** make the "Default Group Memberships" be 'confluence-users' in LDAP Permissions.
* To filter in users of confluence in the LDAP (in our company, not everyone in the 'ou=Employee' have access to confluence), we're not using groups, but instead we use filter like title=cnf. So one with a title attribute set to 'cnf' will generally have access to confluence. (Thank you pak Suyadi Abu Farros.)
* The new users will join (internal) confluence-users group upon login.
* If you want, as an admin, you can assign any groups (including confluence-users) to any user even if they haven't logged-in yet.

I'd be grateful if someone can point out a number of best practices pertaining to this issue.

Thanks!


Tags: confluence-administration

group

user-directory

user-management