youngmon/atlassian-qna huggingface dataset:
How to customize the navigation bar in confluence
Asked by Sravan Rachakonda:

i want to add my custom shortcut to the navigation bar on confluence.. how can i do that? please help!


Answers:
author: Diego
body: Hello there, [@Sravan Rachakonda](/t5/user/viewprofilepage/user-id/3577055) ! Nice to have you collaborating here.

I am not really sure about what you mean by "++*want to add my custom shortcut to the navigation bar on confluence*++ .". Could you ++*clarify what kind of shortcut you need to insert there?*++

Also, if we are talking about Space Shortcuts, we can take a look into this thread, here:
> * ++**[\[Atlassian Community\] Add space shortcut links in "new look" Confluence Cloud](https://community.atlassian.com/t5/Confluence-questions/Add-space-shortcut-links-in-quot-new-look-quot-Confluence-Cloud/qaq-p/626823)**++

And if you need to take a deeper look at what we can customize in the sidebar, here is our documentation:
> * ++**[\[Confluence Cloud\] Customize your Space](https://confluence.atlassian.com/confcloud/customize-your-space-724764768.html)**++

I hope this shine some light on your path! Looking forward to your reply.

comments: author: Sravan Rachakonda
body: Thank you Diego this really helps... also what i meant by adding a new custom shortcut is that we've build an internal tool and wanted it to add as an icon to the left navigation bar of JIRA. So how can i do it?


author: Diego
body: Hello again, [@Sravan Rachakonda](/t5/user/viewprofilepage/user-id/3577055) !

If your internal tool has a web address that is reachable via browser, you are able to include that address via Space Shortcuts in Confluence.

For you to add the address, you can click the pencil icon right by the side of the Space Shortcuts section name. From there, you should be able to add the address to the shortcuts. Here is how:
> 1. *Visit the desired space*
> 2. *Make sure that the sidebar is expanded*
> 3. *Click the pencil icon on the right side of where we read Space Shortcuts ![Anota??o 2019-12-19 115657.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/76820iF77B54B081D22951/image-dimensions/207x156?v=v2 "Anota??o 2019-12-19 115657.jpg")*
> 4. *Add the address ![Anota??o 2019-12-19 115703.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/76821i4EE752827F0AF87E/image-dimensions/215x157?v=v2 "Anota??o 2019-12-19 115703.jpg")*
> 5. *Add the name this shortcut should have*
> 6. *Click to add*

When you add the shortcut there and users click it, the link will open up in a new tab of the same browser.

Now, if your internal tool is something that is executed locally, like a program that is installed locally on machines, this will not work. The browser may actually prompt the users to download the file rather than executing it locally.

Let us hear from you again!


author: Sravan Rachakonda
body: Thank you Diego... this really helps!


author: Diego
body: Glad to know this helped you, Sravan. Come share with the community in the future!


Tags: cloud

confluence-cloud
looking for temporary html before exporting pdf from space
Asked by Francis Vila:

I read the following in [this Atlassian page,](https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html?_ga=2.54390248.1184234014.1576580262-688538359.1539175941) but I did not succeed in finding the page in question on my site. I found the ID of the page, following the instructions [here](https://confluence.som.yale.edu/display/SC/Finding+the+Page+ID+of+a+Confluence+Page).
> *If styling is not working as expected, it is useful to look at the intermediary HTML source to which the CSS is applied. This intermediary HTML is created whenever you create an HTML export that contains multiple pages, and is stored in the temp directory in Confluence's home directory. For example:*
>
> */temp/htmlexport-20110308-154047-1/export-intermediate-154047-2.html*


Answers:
author: Shannon S
body: Hello Francis,

Happy to help! Could you let me know your Confluence site's version? I'll need this in order to give you the right set of instructions to find it on your site.

Regards,

Shannon

comments: author: Yossi Katan
body: Hi,

I have the same issue with Confluence Version 7.4.8

Thanks
Unknown macro: 'gliffy' not visible
Asked by Deepika:

Unknown macro: 'gliffy' not visible CAn anyone tell what will be the solution to this![SHIVAM.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/76555i77A22497BC4491D8/image-size/large?v=v2&px=999 "SHIVAM.PNG")


Answers:
author: John Almeida
body: Hi, it appears that you no longer have Gliffy installed onto your instance. Can you please check to make sure that the Gliffy app is properly installed into your Confluence instance?

If it is, I would recommend doing a quick re-install to make sure that it is installed properly. If you continue to run into issues, please contact the Gliffy Support team at support@gliffy.com to help you troubleshoot.

-John


Tags: confluence-server

server
Cant increase the width of Note using mermaid-plugin in confluence
Asked by Payconiq SRE:

![Screen Shot 2019-12-17 at 13.29.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/76550i45C7C2500BE4F4E2/image-size/large?v=v2&px=999 "Screen Shot 2019-12-17 at 13.29.41.png")

We have an issue increasing the width of NOTE. Could you please help us with this. Please find the screenshot attached. All the text should be inside the yellow box(NOTE)


Answers:
author: Payconiq SRE
body: Note right of John: Rational thoughts \<br/\>prevail...

Using \<br/\> will help


Tags: cloud

confluence-cloud
How can i remove button to app from mobile version
Asked by ??????? ???????:

In mobile web version there is button link to mobile app. How can i remove or hide it?

![1.jpg](/t5/image/serverpage/image-id/76541i4838A72B048D6957/image-dimensions/284x505?v=v2 "1.jpg")

UPD. I have disabled Confluence Mobile plugin how they recommend in <https://confluence.atlassian.com/doc/confluence-mobile-284365706.html#ConfluenceMobile-Considerationsforadministrators>  
but it doesn't work for me.

UPD2. Deleting plugins cache does not work either.


Answers:
author: Ang?lica Luz
body: Hello ??????? ???????,

Thank you for reaching out to Atlassian Community!

I saw that you created a ticket with our support related to the same question it's already closed, so I'll share the information here in case other community members face the same issue and find this question.

The issue reported is a bug. For more details, please check the link below:

* [Open in app button doesn't hide when disabling Confluence Mobile Plugin while in Mobile View](https://jira.atlassian.com/browse/CONFSERVER-57423)

Also, click on "This affects my team" and watch to receive updates about the bug.

Regards,  
Ang?lica


Tags: mobile
Is there a way to synchronized (manually, in a controlled way) pages between two different Spaces?
Asked by Geert Willems:

Context:

2 spaces

- one space contains draft procedures, hyperlinked pages, also including clickable Gliffy diagrams in a Space where a people collaborate on.  
E.g. a procedures versions 1 to 20

- another space contains copies of certain versions of these procedures: from time to time we need to able to officialize a page by making it visible in this space: at a certain time, e.g. version 10 of the procedure must be official by having it available in this space, and later on we must make version 20 available (without having synced versions 11 to 20 - is that possible?)

We do not have an own hosted or data center solution (in this case I understood a macro as from Comalatech cannot be used), and I presume in the Cloud version we can also not use scripts?

Looking forward to a solution for these questions....!


Answers:
author: Geert Willems
body: Hi thank you for the reply Samie- I was aware of this functionality. Goal is to link from Glify to certain pages in a space or pages in the same page as the gliffy figure, and synchronise (manually) with another space (pages content inclusive gliffy figures). But indeed thank you for confirming some limitations I found.

comments: author: John Almeida
body: Hi Geert,

Apologies if I am misinterpreting your question, but you can link to pages within current and other spaces within your Gliffy diagram. You can also, link to specific page content within your Confluence page (i.e. a header or attachment).

To do so, simply select the shape in your diagram that you would like to link and select the link button on the top toolbar. From there, you can search your confluence content via "Search" and filter based on a Confluence Space or your whole instance. If you would like to link to a specific part of a Confluence page, you can select page content to choose an anchor (i.e. header or attachment on the page) that you would like to link to.

See a quick example [here](https://drive.google.com/file/d/1ZVP-yw4WXXNG4mR2ovjX9XcvUcQG2VtS/view).

Apologies if I am off-base on my interpretation of your question.

Best,

John


author: Samie Kaufman - Your Gal at Gliffy
body: Hi Geert!  

This isn't a complete solution for you --- hopefully someone else can chime in with an idea for your whole space --- but you are able to embed Gliffy diagrams on multiple spaces throughout your instance. Those diagrams will automatically update when you make publish changes to the original, but you can work on drafts as you normally would.  

So working with my team, I have my personal space where I build and have editable diagrams, then I embed them in our Marketing space and know that they'll always reflect the most recent published version from my space.   

To do this, hover over the diagram on your page and click the embed button " \</\> " in the upper left. Select where you'd like to share your diagram (in this case, Confluence) and just copy that link into your page.  

Let me know if that's not clear! Hopefully it's at least a little helpful. :)


Tags: confluence-cloud
Connecting via public IP
Asked by Saneroki:

Hello,

I have installed successfully Jira but Confluence gives me some trouble.

I have installed Jira and Confluence on the same windows Server and I can connect to Confluence via localhost:8090 but not via the public ip <http://83.92.23.58:8090/>

For troubleshooting I disabled all Firewalls but it still gives ERR_CONNECTION_TIMED_OUT

Jira can be accessed via the same ip address on a different port <http://83.92.23.58:8080/>

Do you have some suggestions why it does not connect?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

maybe in the Confluence server.xml 8090 is only bound to localhost/127.0.0.1?

Just a guess.

Best

JP


Tags: confluence-server

server
Why do the upper row is covered when I point to a list
Asked by Farida Akhtar:

![JIRA - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/76509i45E12752F2A2D8A5/image-size/large?v=v2&px=999 "JIRA - Confluence.png")


Answers:
author: Zita Bagi
body: As far as I can see, if you point to a list with the mouse, the full name of the list is displayed, that's why. By default only part of the name appears, but the full name is shown, if you point to it with the mouse. And the label in which the name is shown just happens to be above the shorter name.

comments: author: Farida Akhtar
body: Yes, you have right. But at the same time it is covering the upper list from the menubar as I have shown in the picture. Any how it is not a big issue but an enhancement issue I would say.

Thank you for your answer.


Tags: cloud

confluence-cloud
2 factor for JIRA Server and Confluence Cloud
Asked by pinkyhui:

May I know what app should I use to set up 2 factors for both JIRA Server and Confluence Cloud? Thanks.


Answers:
author: Prakash Kumar
body: Hi [@pinkyhui](/t5/user/viewprofilepage/user-id/3656569)

On the Atlassian Marketplace, there are several 2FA plugins available that support 2FA for Jira and confluence for the **Server** version.

Here is one of the Atlassian Top Vendor plugins that support 2FA for Jira using Google Authentication.

[https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server&tab=overview)

The plugin also provides the Security Question as a Backup method or as an emergency method. So, if the user doesn't have access to his phone, he can use it to get access to Jira.

Also, it would be better if you can raise a support ticket to the vendor for faster resolution.

you can raise a ticket from the link given below.

miniOrange Support

<https://miniorange.atlassian.net/servicedesk/customer/portal/2>

Thanks,

Prakash

comments: author: pinkyhui
body: [@Prakash Kumar](/t5/user/viewprofilepage/user-id/1512090) Thanks for your answer.

However, I would like to use the same plugin**for both Jira Server and Confluence Cloud.**

But the one you suggested only support Server version.

Thanks.


author: pinkyhui
body: May I know if I can use Authy in JIRA Server? Thanks.


author: Prakash Kumar
body: [@pinkyhui](/t5/user/viewprofilepage/user-id/3656569) ,

Yes, you can use Authy in Jira server. This 2fa app is compatible with all authenticators.


author: Pinky Hui
body: May I know how to set up 2fa with Authy in JIRA server? Is there any documentations? Thanks


author: Prakash Kumar
body: Hi [@Pinky Hui](/t5/user/viewprofilepage/user-id/3656655) ,

Please follow [link](https://plugins.miniorange.com/two-factor-authentication-2fa-for-jira) setup guide to enable 2fa for jira and use Authy app instead of google authenticator. As in setup guide it's mentioned google authenticator.

Jira 2fa download link : [https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1221260/two-factor-authentication-2fa-for-jira?hosting=server&tab=overview)

Setup guide link : <https://plugins.miniorange.com/two-factor-authentication-2fa-for-jira>

Please raise ticket to us for further help <https://miniorange.atlassian.net/servicedesk/customer/portal/2>

Thanks,

Prakash


author: pinkyhui
body: Hi [@Prakash Kumar](/t5/user/viewprofilepage/user-id/1512090) ,

May I know if it is a MUST to download the plugin for setting up 2FA for JIRA?

Is there any free plugin instead of JIRA 2fa? Thanks.


author: Prakash Kumar
body: Hi [@Pinky Hui](/t5/user/viewprofilepage/user-id/3656655) ,

No, on the marketplace there is no free plugin to enable 2fa for Jira server.

Thanks,

Prakash


Tags: cloud

confluence-cloud

jira-server
How can I use Paragraph in a blank page of new version?
Asked by satoshi takahashi:

Hello there.

It seems that Confluence has recently been updated to a new version. Old blank page will have gone and be disable in weeks.

How can I preview and download Power Point of attachment like old version's Paragraph?

Thank you.


Answers:
author: Shannon S
body: Hello [@satoshi takahashi](/t5/user/viewprofilepage/user-id/962259),

Thank you for contacting us about this.

In the new editor, it's possible to preview and download Powerpoint attachments in the same way, when you click on them, you're presented with a preview and the option to download or edit the attachment.

Can you let me know what you mean by the macro "paragraph" and what issue you're having in the new editor with previewing Powerpoint files?

Regards,

Shannon


Tags: cloud

confluence-cloud
How can I integrate a Version Report from Jira into Confluence Cloud?
Asked by Andreas Lagemann:

I simply want to integrate the Jira Version Report into a confluence page. Not one of the pretty useless charts from the jirachart plugin but the version report like it is shown in Jira. As a workaround I currently include a link to Jira which is suboptimal to put it positive.

Is there any way I can achieve what I want?


Answers:
author: Shannon S
body: Hello Andreas,

Thank you for contacting us about this.

There's a Version Report Macro in Confluence, is this not providing you with the type of report you require? Can you show me an example of the report you need to display in Confluence?

Regards,

Shannon

comments: author: Andreas Lagemann
body: Hi Shannon,

thanks for pointing this out. Somewhow this macro escaped my attention. Yes this provides what I need.

Best Regards

Andreas


author: Shannon S
body: You're welcome, Andreas! Glad to hear it will work for you. :)

Take care, and have a pleasant weekend.

Regards,

Shannon


Tags: atl-adm

confluence-cloud

jira
Cannot access or delete a Confluence page - HTTP Status 400
Asked by Martin Fogarty:

I created a Confluence page with the following characters in the title \<-\>. The page was created but I cannot access it. I see the following error:

HTTP Status 400 -- Bad Request {#toc-hId--1383152073}
-----------------------------------------------------

*** ** * ** ***

**Type** Exception Report

**Message** Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986

I also cannot delete it. Any suggestions on how to fix this or at least delete the page?


Answers:
author: Martin Fogarty
body: Try the following. A word of warning, this is my best recollection of what I did to get around the issue at the time.

I did a dummy delete of a page to see what the "delete" URl looked like. In my case, it looked as follows:

https://\<my atlassian url\>/wiki/pages/removepage.action?pageId=40726201185

So the trick is to find the pageIds of the offending pages and then create the appropriate URL. I think this bypasses whatever check is causing the exception

comments: author: Brian Balino
body: Thanks, this worked like a charm, we had one page that we could not delete.


author: Rodolfo Dengo
body: I also have this issue, a few pages were created with \| or other illegal characters, there was no warning when creating the page but now I can't edit or delete the pages and they are polluting our space. How can these be modified or deleted?


Tags: cloud

confluence-cloud
Not receiving updates from space i'm watching
Asked by benyamin.zinshtein:

Hi.

i'm watching multiple spaces within confluence. about a month ago i've stopped receiving all the updates from the spaces.

rest of my group are receiving updates normally.

Help?


Answers:
author: benyamin.zinshtein
body: Solved by our IT personal. Tx.


author: Diego
body: Hello there, [@benyamin.zinshtein](/t5/user/viewprofilepage/user-id/3678177) . It is always good to see new people joining our community!

As I understand, you are the only one from your group that is not receiving the notifications. With this in mind, I came up with some questions to clarify the current situation. Here they are:
> 1. *Are you referencing email notifications?*
> 2. *Are you referencing workbox notifications?*
> 3. *Was there any change applied to your user settings?*

Assuming we are referencing email notifications, we can start by checking your email trash/spam folders. Depending on our email provider, ++*addresses that hit our inboxes to frequently can be moved to Spam*++. I have had this happen with me in the past.

Also, check if there are no filters moving your notifications to another email folder.

I hope this sheds some light on your questions, Beyamin! Looking forward to your reply.


Tags: cloud

confluence-cloud
Is there a gadget in Confluence that adds a count from another Confluence page?
Asked by Cholo Sabido:

I'm building a Confluence page that shows project status and the corresponding user story count from JIRA. I'm planning to create another Confluence page on top of that (higher level in the page tree) to show the summary counts. Is there a gadget or macro in Confluence that will allow me to reference the counts in the project status page to the summary page in Confluence?


Answers:
author: Hermance NDounga
body: Hi Cholo  

I'm not sure how you'd get the user story count pulled from Jira, if that's what you're looking for.   
But if you just display a plain number in "text" on a Confluence page, you can easily report on that using the duet page property/property report macro.   
on the status page, put the macro [page property](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) and place a table, in one column write "issue count" and on the other column, the number. Label the page with a tag like "jiracount"  
then, on the summary page, insert the macro "[Page property report",](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html)and choose the label "jiracount".   
What is great it's that if you have several status pages with the same label, the report macro will report on all of them.

Cheers,  
Hermance  


Tags: cloud

confluence-cloud
Confluence Space Permission issue
Asked by Priya Katruwar:

I'am doing a copy space with user who have view space permission.After the new space is created with all the space permission as that of the original space the user who created the space gets "Not Permitted" screen. he is unable to see the newly created space.


Answers:
author: Shannon S
body: Hello Priya,

Thank you for contacting us about this.

Since copying a space is not possible in Confluence, can you let me know [which method you were using](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html) to copy the space? Are you using an add-on, or did you modify the XML file export? Are you restoring the space to the same Confluence site, or a 2nd site?

Lastly, what version of Confluence is this on?

Regards,

Shannon


Tags: confluence-server

server
Sections menu not visible
Asked by renniem:

Hi

I am using Confluence Cloud and trying to create a page with sections, similar to what I was doing at work on Confluence Server, however, when I click the "Layouts" button:

* 2 new sections appear
  * along with a context menu that allows me to split the sections into 3 columns or right sidebar, etc or delete section.
* I also don't see the traditional "sections menu" that used to appear below the toolbar.

I am just trying to add a new SINGLE section. In confluence server, it allows me to take the default (2 sections) and make it a single section.

Any idea how to do this on confluence cloud?

Regards


Answers:
author: Dominic Lagger
body: Hi [@renniem](/t5/user/viewprofilepage/user-id/3677923)

Welcome to the community.

I totally see what you mean. In my first confluence cloud page I felt the same. I thought, this is strange, but then I realized how it works now.

The "one section" thing is't available any more. You just have to click after another section. So this means, you won't be able to set more than one "SINGLE" section.

Also the "SINGLE" section isn't borderd as the others. See the printscreen

![sections.png](https://community.atlassian.com/t5/image/serverpage/image-id/76497iB0494A447F26426F/image-dimensions/521x275?v=v2 "sections.png")

Regards, Dominic

comments: author: renniem
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)

Thanks for the warm welcome and for the prompt explanation, which makes sense now. :-)

Off to documenting I go. :)

Regards

Rennie


Tags: confluence-cloud