youngmon/atlassian-qna huggingface dataset:
Can I get the advanced ('legacy') editor installed on my instance?
Asked by Peter Kidson:

The table-handling in the new editor is just too crippled to be workable.


Answers:
author: Deepanshu Natani
body: Hi [@Peter Kidson](/t5/user/viewprofilepage/user-id/4026949)

Please checkout this article: <https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>


author: Nic Brough -Adaptavist-
body: Not properly, but there's a comment on [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695) about using a template which triggers the old editor to be used for a page. I'm not sure for how much longer it may be available though.


Tags: cloud

confluence-cloud
why is it that a new version of page is created after publishing without changing page content
Asked by belitex:

I clicked the 'Edit' button but did not change anything of a confluence page, then published it and found a new version in page history, which showed nothing diff when I compared with the last version.

I am wondering why confluence adds new version since there's no change. Does this affect performance of confluence?


Answers:
author: Nic Brough -Adaptavist-
body: Confluence doesn't try to be clever when you make a change, it just accepts what you've posted as new.

This isn't quite as useless as you think - the information that you might have been thinking of editing a page and got as far as clicking edit tells us that there is current interest in the page.

As for performance, no significant effect, it's just one more version.


author: Ismael Jimoh
body: Hi [@belitex](/t5/user/viewprofilepage/user-id/577844)

This is to show when last the page was published and who published it as well.

If you need to know who last modified a page(publishing without modification should be tracked), this is one of the few ways to find this out.

comments: author: belitex
body: Thank you, Jimoh

I think you are right about tracking publish event even that without modification.


Tags: confluence-server

server
How does pricing for Confluence work?
Asked by Franklin Ye:

I see in <https://www.atlassian.com/software/confluence/pricing?tab=cloud> that I'd be paying for $5/per User.

However, right now it seems like if I create a space for my company (CarServ), I can already link it to other Users and they're able to see it.

Question 1:Is it just that I'm by default on the free plan and I'm seeing free plan functionality?

Question 2: Does that mean that once more than 10 unique Users view the article, others wouldn't be able to view it?

Just confused over the functionality that would be paid for.

Question 3: Additionally if we were to write up help center articles for our customers - if we set them to general availability, that means that our end customers wouldn't need to be Atlassian Users and wouldn't count towards the $5/person/month fee right?


Answers:
author: Deepanshu Natani
body: Hi [@Franklin Ye](/t5/user/viewprofilepage/user-id/4101210)

The License Details page will indicate the number of users currently signed up (your registered user count). It:

-includes only users who have the 'can use' global permissions for the Confluence site.

-does not include anonymous users, who may access your Confluence site if you have allowed anonymous access.

-does not include deactivated users.

You can read more details here: <https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html#ManagingyourConfluenceLicense-usercountUnderstandingtheusercountforyourlicense>

If your confluence space is publicly accessible, then sending its link to a user ton read the content won't impact your user count.

You should also check details on permissions to get more clarity.


author: Bastian Stehmann
body: Hi [@Franklin Ye](/t5/user/viewprofilepage/user-id/4101210) ,

Welcome to the community.

Usually you start in the free plan except you choose explicitly the standard plan.

If you invite the users, then they'll count to the users limit.

But you can also share a Confluence space with the public, then someone doesn't have to be member of your site to be able to see the pages.

So it depends how you set permissions and how you shared it with your users.

You can configure confluence and jira Servicedesk so that the articles are shown in the portal. Then the users don't need to be members of your site and just must be able to use the portal.

comments: author: Franklin Ye
body: Thanks Bastian - so what would happen after ten unique people have visited my space? Would it just say that the cap has been reached?


author: Bastian Stehmann
body: You won't be able to add more users until you switch to the standard plan or deactivate some of the existing users.


author: Franklin Ye
body: What does it mean to "add user"? Does that mean manually giving someone else the ability to edit? Or does sending someone a link to my space automatically cause that person to become a user?


Tags: cloud

confluence-cloud
Pages like in Word: Linking Chapter Headlines in the Sidebar
Asked by UliAbo:

Hi there,

I hope you're all well these days. Just a quick questions, couldn't find any help on Google:

I think I understand the concept of Confluence regarding Pages and Child pages and I use them a lot. I like that they appear in the Sidebar and can be re-arranged.

Now, In Microsoft Word it's possible to have also your different chapter headlines "saved" or linked in the navigation sidebar on the left. So I would like to do the same in Confluence. But not only the headline of a Page: I would rather like to have several long Pages and then I can set subheadlines within one single Page, and those subheadlines also appear on the sidebar. In other words: When I have a long Page, it's nice to scroll down through all the content. But then it would be nice to jump to specific parts (!) of this single page by clicking on subheadlines in the Sidebar.

I hope I described that as clear as possible and looking forward to your hep. Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: It's not possible to do this. Confluence is aimed more at shorter documents structured into a page tree than one long one with sections.

That said, I've used a theming app to do it on Server - one I wrote myself, and a couple of times with Themebuilder. These let me put panels where I want, so I simply put a "table of contents" macro into a panel.

I do not know if this can be done on Cloud, I have a feeling the theming options are too limited. I suspect the best you can do is a {toc} macro in the body.

comments: author: UliAbo
body: Okay, Thank you Nic for your answer!


Tags: cloud

confluence-cloud

ms-word

side-bar
Why is confluence response so slow?
Asked by Jiri:

Why is Atlassian hosted confluence so slow when typing? There is like 1 second delay when I start typing.

It's even worst when working with tables.

Changing the mode to edit takes also a long time too.

The old version of confluence was so fast.

Using latest Firefox.

Any ideas, or is this purely the fact that the Confluence is hosted by Atlassian and therefore everything is slow.


Answers:
author: Collaboration Account
body: It's slow for me too. Firefox 93 on Ubuntu 21.04. It gets slower when there is more text on the page.

It's fine on Google Chrome.


author: Arthur Mack
body: Not slow here, very fast. It may just be your internet connection? You were probably using the server version before hosted by your company so your connection maybe have been in your companies network?

comments: author: Jiri
body: My connection is quite fast 100/40Mbps. I work from home.

Its weird. Perhaps this is Firefox protection feature. I disabled it and will see how it goes.


Tags: cloud

confluence-cloud
HTTP Error 500 after Database setup
Asked by Megan Wachtendonk:

Using the Database migration guide, I am trying to migrate from our Test Demo H2 database to a SQL database.

Server 2012 R2

Confluence 6.15.4 is already running the server just fine.

installed a new instance of Confluence 6.15.4 in another folder, and using another port number.

Configured Database on SQL Server per the guide. during the configuration was able to test the connection to the SQL server no error, hit next, and after about 5 minutes I get the above http 500 error.

SQL server is 2017 not sure how to continue, now going to the web interface for Confluence I get that http 500, please note the demo version of Confluence is still working.

Thank you


Answers:
author: Diego
body: Hello [@Megan Wachtendonk](/t5/user/viewprofilepage/user-id/3301869) !

As I understand, you are having problems with a new Confluence installation using SQL Server 2017.

This behavior can be caused by a few reasons, but to get us started we will need more details on the error itself.

For the objective of acquiring more details about the issue, I will need to ask you a few questions. Here we go:
> 1. *Could you share a screenshot of the error that you see when you try to access Confluence?*
> 2. *Is there any error on the Confluence log file?*
> 3. *If there are errors in your logs during or after Confluence start up, would it be possible for you to share them with us?*

Be careful when sharing the screenshots of the error. The community is an open space, everyone can see everything that is posted here. Do not share sensitive data with your screenshots or error excerpts.

If you need some guidance on how to find and work with Confluence logs, we have this document:
> * [++***\[Confluence Support\] Confluence Server - Working with Confluence Logs***++](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)

There is also the possibility that you are affected by the situation described under this document:
> * ++***[Confluence Loads with 500 Error after Install](https://confluence.atlassian.com/confkb/confluence-loads-with-500-error-after-install-648216712.html)***++

Let us hear from you!


Tags: confluence-server

server
installation issue
Asked by rajeev_avankia:

Hi Team ,   

i try to installation confluence 7 version in linux instance . during the installation i am facing get following error . I change the my home and data directory permission 755 and mysql driver version

mysql-connector-java-5.1.49.jar but still same issue can you help me to resolve the issue

### Cause {#toc-hId-1175781591}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

#### Stack Trace:\[hide\] {#toc-hId-1866343065}

```
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)	at com.atlassian.confluence.setup.webwork.ConfluenceXWorkTransactionInterceptor.getTransactionManager(ConfluenceXWorkTransactionInterceptor.java:29)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:50)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.xwork.SetupIncompleteInterceptor.intercept(SetupIncompleteInterceptor.java:52)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.security.interceptors.SecurityHeadersInterceptor.intercept(SecurityHeadersInterceptor.java:26)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.setup.actions.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:27)

```


Answers:
author: Diego
body: Hello [@rajeev_avankia](/t5/user/viewprofilepage/user-id/1020497)!

Looking at the error excerpt you provided, I believe that the situation that you are experiencing is explained in this document by Atlassian:
> * [++***\[Confluence Support\] Confluence Server - Confluence does not start due to Spring Application context has not been set***++](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html)

As this behavior has many possible root causes, I advise that you read through the document before applying any of the fixes.

In past experiences, this was caused mostly due to incorrect folder permissions, which is the cause listed under number 1 in the document.

Let us hear from you!


Tags: confluence-server

server
Can I view a metrics report of the most searched articles/spaces/pages in Confluence?
Asked by Angelica Gutierrez:

I want to view a metrics report with the most and least searched pages in all my spaces in confluence. Also, to include the creation date and the last time it was updated. Is there a way to have this with the standard plan?


Answers:
author: Arthur Mack
body: There are a few analytical trackers for confluence but not tried them in awhile as we have premium.


Tags: cloud

confluence-cloud

metric

report
Best way to move part of page to a subpage ?
Asked by farnulfo:

Hi, sometimes I have a page with a lot of content.

I would like to be able to select content from a page and make a subpage with this content.

Currently I edit the page, cut the content and paste it in a new page.


Answers:
author: Miguel
body: This should be a standard feature, especially after how Confluence struggles with large documents. It would be awesome if you could just select the text, right click and create a subpage and add a link in place.


author: Ivan Lima
body: Hey [@farnulfo](/t5/user/viewprofilepage/user-id/3632352) , this is a common use case of the excerpt macro. Have a look at the following pages which will guide you to achieve what you're looking for.

* [Insert the excerpt macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/)
* [Insert the excerpt include macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/)

I hope that helps.  
IL.

comments: author: farnulfo
body: Thanks for the answer but it's not really what I want.

I don't want to reuse the content, I just want to split a big page in sub pages in an other way of "Edit, Select, Cut, Save, Create Sub Page, Paste the content.".


Tags: cloud

confluence-cloud
How do I create a glossary term in Confluence 1000.0.0
Asked by ????? ??????:

I want do add term to glossary - the glossary page is available in current version of Confluence, but when i try to use context action the glossary term action does not appear! How do I add terms?

<br />

Is there any clear way to mark a part of the template (to be filled during new document creations from this template) and then aggregate all these sections in a separate document automatically without a need to manually add pages to report page?

What I was trying to do is to use page property section in the template. I added a table with rows , each row contains info (1 row=1 term with description). It could work fine for me BUT Property report page shows only the first row of it!

All other report , excerpt etc macro need to have a certain page name to be placed in settings.

**I want all terms on a same page from different documents.**

How can I do this?


Answers:
author: Daniel Eads
body: Hi [@????? ??????](/t5/user/viewprofilepage/user-id/3786532) ,

I think you're looking at creating pages with the glossary template that comes with Confluence. Is that right?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/112086i12F588EC3680BD74/image-dimensions/618x290?v=v2 "image.png")

Even with using something like the Multi-Excerpt app, I think it might be a bit difficult to bring the terms into other pages as you've described. Not saying it can't be done, but I think the approach of trying to use any of the built-in macros or even the Multi-Excerpt app's macro might be harder to set up than it's worth to maintain a glossary like that.

There are [a couple Marketplace apps currently](https://marketplace.atlassian.com/search?hosting=cloud&query=glossary) that provide Glossary functionality:

* [Smart Terms for Confluence - Glossary](https://marketplace.atlassian.com/apps/1219677/smart-terms-for-confluence-glossary?hosting=cloud&tab=overview)
* [Glossary for Confluence Cloud](https://marketplace.atlassian.com/apps/1217619/glossary-for-confluence-cloud?hosting=cloud&tab=overview)

With a valid license for one of these apps, I think you'll find it much easier to set up and maintain a glossary.

Cheers,  
Daniel

comments: author: ????? ??????
body: The second one looks like a very similar one to the one I am using (built in Glossary marco) BUT

I added glossary module to the page and into templates.  
When I am adding term from the page which contains module it doest appear on a page and keep showing me that this page has no terms, but they appear on a glossary global page. Not sure if it's a bug or I'm doing smth wrong. The first time I added terms from the page they use to show up there. But as a started to add glossary module on many pages the terms from the page dont appear on the page anymore :(


Tags: cloud

confluence-cloud
Is it possible to hide the submit button on a ConfiForms form?
Asked by Pam Weber:

Some users are clicking on the **Submit** button on ConfiForms forms before they finish the form. This results in several incomplete entries being written to the ConfiForms data table. Is there a way to hide the **Submit** button until the user has completed the form?

Thanks.

++Environment++

* ConfiForms 2.13.9
* Confluence Server 6.15.9


Answers:
author: Pam Weber
body: This is the solution we came up with.

1. Placed the following JavaScript within an HTML macro on the page where the form is defined.

    <script>
    function showSaveButton(){
      AJS.$('button.save-cf-btn').show();
    }?
    function hideSaveButton(){
      AJS.$('button.save-cf-btn').hide();
    }
    </script>

2. Added a **Checkbox** field (called cfConfirm) to the form with a description that asks the user to check the box to confirm that they have finished filling in the form. (Alternately, we could set the value of the checkbox field to true using a field definition rule when the last user-provided field is valued, but we decided we wanted to ask the user if they were done filling in the form.)

3. Defined 2 field definition rules within the form that test the checkbox field and call the appropriate javascript function:

* Rule 1:
  * Field Name = cfConfirm
  * Condition = cfConfirm:true
  * Action = Run custom JavaScript
  * JavaScript to run = showSaveButton();
* Rule 2:
  * Field Name = cfConfirm
  * Condition = cfConfirm:false
  * Action = Run custom JavaScript
  * JavaScript to run = hideSaveButton();

Hope this helps others out there with the same need.


author: Alex Medved _ConfiForms_
body: Hi

Why not to implement validation rules to ensure that the user fill in everything what is necessary?

Validation rules can be made conditional...

Alex

comments: author: Michael K?ng
body: Hi Alex,

How can I use the validation rules for a checkbox group field to allow only 3 selections? I have tried it within

I have tried it with a ++confiForm rules for field definition++

**Condition -** FIELDNAME.asCount:\>3

**Action to execute:** Validation rule

**Validation rule:** FIELDNAME.asCount:\>3

I am think I am on the wrong way? :D Don't get it running....also not if I use the validation rule within the confiform field definition.

Regards,

Michael


author: Alex Medved _ConfiForms_
body: You need to put an error message / message to show when validation is failed.

Do you have that set?

Validation rule can be left empty - important is the "condition" - in other words, you describe when there is an error condition (on form submit) and you report that


author: Michael K?ng
body: Uhh it was that easy! ;)

It works if I remove the validation rule!

Thank you!


author: Erik Buchholz
body: You can make the necessary field required if there is no condition. If you have conditions like "we need this field if that field" use the validation rules [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) mentioned.


Tags: confiforms

confluence-server

server
can't access to http://localhost:8090/ to setup confluence
Asked by PRAVEEN K:

Not able to access the port 8090 to configure the confluence


Answers:
author: Nic Brough -Adaptavist-
body: You haven't told us what the error is, let alone whether the service is even running.

The error you are getting might tell you everything, or it might be giving you the basic information that it can't connect. "Can't access" tells us nothing, you'll need to start by describing the problem and what you've done differently to what the installation docs say.


Tags: cloud

confluence-cloud
Find new Apps - broken?
Asked by Mark Rousseau:

Today I'm trying to add new apps to my cloud confluence instance and am able to search for apps. For every app that I click on though I get a message "Unable to get app details".

Is something borked [@atlassian](/t5/user/viewprofilepage/user-id/62094) today?


Answers:
author: Mehmet A _Bloompeak_
body: Yes, Atlassian marketplace is not working at the moment. See the status page for details.

<https://developer.status.atlassian.com/>

comments: author: Mark Rousseau
body: Thank you!


Tags: cloud

confluence-cloud
Confluence won't start
Asked by escholwin:

Good morning,

I've been evaluating confuence on a VM on my desktop and had a demo scheduled this morning to show it off to the new Director of IT Infrastructure at my company, but my desktop rebooted last night thanks to windows update and pulled down my confluence instance hard. I attempted to restart it, like I have a few times before, and I received the following error this morning.

JDBC exception on Hibernate data access: SQLException for SQL \[n/a\]; SQL state \[HY000\]; error code \[50000\]; could not extract ResultSet; nested exception is org.hibernate.exception.GenericJDBCException: could not extract ResultSet

I've checked around and I know it has to do with my evaluation copy of Confluence, but I'm unable to get in to perform any sort of steps to fix it. I've got about a weeks worth of work into creating templates and making the site/spaces presentable for my demo and in true dumbass fasion, I didn't snap the box or enable any backups of Confluence. Is there a way to restore my confluence instance in a fairly simplistic manner? Or is this going to be one of those pain in the ass migration where there's a good chance I've lost my data?


Answers:
author: Joshua Sneed Contegix
body: HI escholwin,

It looks like the app is trying to start, but can't connect to the database or the database is empty. Make sure the service for the database is running before starting (or restarting) Confluence. Cheers!

comments: author: escholwin
body: This is the evaluation version of Confluence so it's got the internal database that comes with it, not an external database, which is something I would setup if I were to purchase a license and set this up in a production environment. Was just trying to demo the software to decide whether it was somethinig our team would care to deploy or not.

Thanks


author: Joshua Sneed Contegix
body: Hi escholwin,

That really opens up the possibilities. You may want to look for other 'ERROR' or 'WARN' entries in the log that preceded the error you pointed out. You could also forego the troubleshooting by deleting the confluence.cfg.xml and removing the database/ (I think) directory from the home directory. You will need to run through the setup wizard again, but it should get you up and running. Cheers!


Tags: confluence-server

server