youngmon/atlassian-qna huggingface dataset:
Automatisierung Checkliste
Asked by Mischa Bittroff:

Hallo,

ich habe ein Board erstellt. Dort habe ich 7 Listen hinzugef?gt. Montag, Dienstag, Mittwoch, Donnerstag, freitag, Samstag und Sonntag.  
Auf diesen Listen sind Checklisten.

Ich ben?tige eine Automatisierung:  
wenn alle Listen abgehakt sind auf dem Board - auf NULL setzen  
also dass Montag ?berpr?ft wird: alle abgehakten Listen jeden Montag morgen auf leer setzen  

Wie geht dies? Habe leider nur die M?glichkeit gefunden, wenn die Liste erf?llt ist direkt, auf Null zu setzen. H?tte es aber gerne jeden Montag ?berpr?ft.  

<br />


Answers:
author: Alisson Sartor
body: Hello, Mischa!  

I understand that you need each checklist to have its own reset button, but I'm afraid that's not available at this time. I understand how useful this feature would be, so I'll be sure to pass your interest on to our product team.  

As a workaround, you can create a button that will uncheck all the automation on the card, you can reset every Monday as you explained  

You can choose the option uncheck all items on the checklist, with one click on the button created you will clear all the checklists on the card  

![Screenshot 2024-07-17 at 18.28.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/336185i48BF00EA93A97E54/image-size/large?v=v2&px=999 "Screenshot 2024-07-17 at 18.28.34.png")  

Kind regards,  
Alisson  
Trello Team  


Tags: cloud

trello-cloud
Did Trello (Atlassian) remove the ability to report bugs unless you're a paid member?
Asked by Vongsawat:

Wow.

Going to the [Support](https://support.atlassian.com/contact/#/) page there is no way to submit a bug report anymore, as going to "Technical Issues and Bugs" and then "Trello" is now a dead-end if you're not on a paid plan.

The [docs](https://support.atlassian.com/trello/docs/reporting-trello-bugs/) are out-dated as well, as I was hoping they would point out where to submit a bug ticket, but its still giving the steps for the old support portal even.

Has there been any communication about the correct way to report a bug I've just missed? Or have they closed that off entirely? Or is reporting it as a Question in the forums is the correct way?...

(The bug is related to how Automation Variables react to links with @ signs in them, adding them to the description box adds bold formatting to it... again and again, such that you end up with [https://www.youtube.com/user/@\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*Trello\*\*](https://www.youtube.com/user/@******************Trello**). But that's not really something the Community can do anything about.)


Answers:
author: Brittany Joiner
body: [@Vongsawat](/t5/user/viewprofilepage/user-id/3989989) they did announce this recently: <https://community.atlassian.com/t5/Trello-articles/Changes-to-Trello-Support-for-Free-Plans/ba-p/2731367>

if you want to explain the bug in here, as a community leader, I have an "escalate" button I can click and escalate it to support


Tags: atlassian-support

bug

cloud

trello-cloud
Connecting to Jira
Asked by Yitty Falk:

I'm excited to be trying out Jira Product Discovery for our design and product teams.

How do I connect JPD to my team's Jira?

I was prompted to create a new URL, so that's different than Jira's URL, but I signed in with the same Atlassian login as used for Jira and see both side by side in the top level "apps" menu.

However, when I try to use the Deliver functionality, it is not pulling anything in from our Jira.


Answers:
author: Hermance NDounga
body: Hi Yitty!

Jira Product Discovery integrates automatically with Jira Software when they are on the same site. So in your case, it would not be possible to integrate both products since they are on separate instances.

If you are not the site admin of the site hosting your Jira Software, you are not able to add Jira Product Discovery to this site.

In that case you would need to request your site admin to add Jira Product Discovery to your existing site. If you are the site admin of your Jira Software Software instance, then navigate to the top-right cog \> Billing \> Discover new products , and add jira Product Discovery from there in your existing site.

Cheers,

Hermance

![Screenshot 2022-08-04 at 11.19.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/209465iD6824F1E80435031/image-dimensions/375x232?v=v2 "Screenshot 2022-08-04 at 11.19.09.png")

comments: author: Yitty Falk
body: Thanks!
Public Roadmap?
Asked by Bruno S_ Rosa:

Is there any way to share a view (example: roadmap) to users outside of jira? Must have this.


Answers:
author: Jake Holman
body: According to [this post](https://community.atlassian.com/t5/Jira-Product-Discovery/Timeline-prototypes-we-need-your-feedback/m-p/2077564#M295) by an Atlassian PM, this is either planned or entering development. There is a caution that it will take a while, and reading between the lines, might not happen.

comments: author: Bruno S_ Rosa
body: Thanks! Thats clarify great.


author: Hermance NDounga
body: Hi Bruno!   

For now, the only way to share a view outside of Jira is to export it in PNG

![Screenshot 2022-08-04 at 11.12.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/209463iB164D71E7D2625F6/image-size/large?v=v2&px=999 "Screenshot 2022-08-04 at 11.12.36.png")

It works quite well for Matrix view or board, but we know it is not ideal for long lists.   
It is also preventing collaboration on ideas.

However, as Jack said, that's something we are currently working on ?, stay tuned!

Cheers,

Hermance


author: David Nadri
body: Hi [@Hermance NDounga](/t5/user/viewprofilepage/user-id/430755) -

1. Is the option to export a view as a **PDF** on the roadmap? If so, any timeline on this?
2. Would this public roadmap feature work similarly to [Public Links on Confluence](https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/)? Meaning, you could share a public link to a view-only version of an individual view (e.g. 'External Roadmap') that can be viewed by anyone on the internet with the public link? This is huge.


author: Jens Schumacher - Released_so
body: Our team loves Jira Product Discovery. Unfortunately sharing our roadmap with customers was a painfully manual process. Not awesome.   

That's why we started building an app that supports sharing of Jira Product Discovery roadmaps. As a bonus feature, it also enables the creation of cross-project boards, to keep track of multiple projects in a single board.   

The app is now in private beta and we would love to get your feedback.   

For more information and to sign up for the beta, take a look at <https://www.released.so/roadmaps>


author: quan
body: This might help - <https://support.atlassian.com/jira-product-discovery/docs/share-views/>

comments: author: Bruno S_ Rosa
body: This way, only paid users see the board... I hope to show to some guests.   
People outside Jira.


author: Dean
body: The only way I've seen is to print out a copy of the roadmap which isn't as nice as viewing it real time.   

Another option, you could share with customers via screen sharing in a video call or perhaps create a short recording of the functionality of the roadmap and share it with customers.


author: Bruno S_ Rosa
body: Yeah, i understand. But is not the ideal, really.   

Voting for exemple, is another view that yas nice if can be sharing to...


Tags: roadmap
Templates not available from issue creation in top menu bar
Asked by Seth Mason:

If I'm in the JPD project and I click the blue "Create" button at the top of the web page, I do not have the option for a user to specify a template. The only way to specify a template is to create the issue, then open the issue and click on description.

This is the reason why my issue submitters are not using our description template.


Answers:
author: Erin Mihalik
body: This is most likely a limitation since the Create button at the top is for all of Jira and this product isn't really using the "regular Jira stuff".


author: Hanna
body: Hi [@Seth Mason](/t5/user/viewprofilepage/user-id/4731463)  

Thank you for sharing this feedback with us. Indeed, it's a limitation that we have, where the "create" button in the header is not specific to the Jira Product Discovery., and templates can't be applied from there.  

I passed this feedback to the team.   

Cheers!  

<br />

comments: author: Miriam Hopton
body: Do you know if there is something in the backlog or a feature request for this? Sorry this is 2 years later commenting on this. We are stumbling upon this very situation in our JPD project setup.  

Thank you!!!


author: CC
body: Ditto on the Qs

I'd like to require certain fields be populated at idea creation. I love the oneliner but it does require the user to go into the idea twice to update the details.

Also, I'd like to default a template. I love, love, love the templates and wish the software projects had the same functionality.


author: Oliver Murray
body: I have the same issue. The templates are great to enforce custom headers so people write up tickets in a standardised manner but this limitation circumvents that.

In line with the choice of custom fields on show in the creation screen, I would like to be able to present users the minimum criteria they need to start a ticket so I can avoid chasing them / cleaning stuff up myself.


Tags: bug

template
Comparing multiple ranking methods
Asked by Seth Mason:

So we've got a PD project that has our feature backlogs in it, and is ranked using one method. I'd like to enable another team rank the ideas using their own methodology and then compare the two.

Any suggestions on this? I've been looking at "Convert to View Rank (under Sort -\> Options)", but I think I'd need an extra field added to eventually compare the two.


Answers:
author: Minesh Patel
body: I created a custom field and let them use that

comments: author: Chris Timms
body: Hi [@Seth Mason](/t5/user/viewprofilepage/user-id/4731463) ,

Have you investigated using a vote field for your use case? You can ask the other team to vote in an issue based on their own ranking methods and you have the data saved against the feature of what 'they' would do.
Sub Items
Asked by Jerry O'Sullivan:

Hi

We would like to be able to have some sort of Sub items so we can track experiments and MVPs we are trying for big features we are building

For example we have a feature like integrate with Google Docs.... the fist sub task might be read only integration with Google Sheets...etc?

Is this part of your vision for the product

Thanks

Jerry


Answers:
author: Hermance NDounga
body: Hello Jerry,

We currently do not have different issue types or issue type hierarchy in Jira Product Discovery (mentioned in the post [Known limitations),](https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Known-limitations-of-Jira-Product-Discovery-beta/ba-p/2069648) but it is in our roadmap.

In the meantime, as mentioned by Minesh, the easiest way to track operational chunks of work would be to create Epics and/or issues from the Delivery tab of an idea.   
Note that if you don't own Jira Software, hence do not have Software projects template in your site, you could still use Business projects, provided in all Jira sites. When you create a project, you can find them under "Work Management", even if you only have Jira Product Discovery enabled on your site.

If you need something less formal, you can simply add checkboxes to your idea description in order to list the subsequent tasks to do in this idea - this is more to get a "to-do list" rather than a proper tracking system.

Finally, Tanguy created a short video on [how to create an Opportunity/Solution relationship](https://www.loom.com/share/c74c8cc8e5be4daaa4498bb8d3397bcd) between ideas. You might be inspired by this workaround for your specific use case.

Cheers,

Hermance


author: Minesh Patel
body: Using your example, sounds like you have an idea and you want to evaluate if you are on the right track. If that's the case then we typically run experiments to validate and wait to build it out until we have a level of confidence.   

if you want to track the execution of the idea, the best way I handle it is using epics for each sub-idea and set the priority of those sub-ideas as I see fit.   

adding sub-ideas does not sound intuitive to me.
What determines the value / format of Delivery Status field?
Asked by Seth Mason:

I've seen the value of Delivery Status be:

1. A State (To Do, In Progress, Backlog..)
2. Three numbers (#ToDo, #InProgress, #Done)

What determines if the field should display the name of the state versus the three numbers?


Answers:
author: James Traxler
body: What I have observed is...

1. If you have one item in the delivery tab of the idea, then delivery status shows the state of that item.
2. If you have two or more items in the delivery tab of the idea, then you see the numbers.

comments: author: Tanguy Crusson
body: Yep, that's correct, thanks!
"Ideas Taxonomy" i.e. connecting ideas back to the product vision and business initiatives.
Asked by Tremis Skeete:

Do you have plans to define a taxonomy for "ideas"? I mean... if someone presents an idea, I'm curious about how the idea can explain its relationship with the:

- Vision  
- Mission  
- Goals/Objectives  
- Strategies  
- Tactics  
- Objectives

I'll admit, I think I'm still trying to figure out how the capturing of ideas works in regard to connecting them back to the business initiatives or themes. I'll just keep exploring the JPD product in the meantime. Thanks in advance for your reply!


Answers:
author: Robert Ogilvy
body: I am struggling with a bit of this as well. High level goals and objectives can be captured by the various "Select" fields you can create. You might be able to setup a chain of automation that connects the relationships if they are that linear for you?

However I am really struggling with problems/opportunities. They say you can use an idea issue type to represent both "ideas" and "problems", but they are two very different things to me. An idea is a proposed solution to a problem. I might have multiple ideas for any given problem that I want to explore and rank. It seems like I need two different issue types for this. I would collect feedback on both as well. Insights to prove the pervasiveness of impact of the problem and insights on the desire for the solution if.

I guess I could use fields to manage this as well, but I don't want to see my problems in the same list as my ideas and when looking at my ideas I want to clearly see what problems they are assigned to.
Is / Should Product Area be multi-select
Asked by Jerry O'Sullivan:

Hi

We have initiatives in JIRA product discovery that cover multiple product areas ...should the product area field be multi-select or are we approaching it wrong and should only have one product area?

Thanks

Jerry


Answers:
author: Tanguy Crusson
body: Hi Jerry, there's no right or wrong answer and you should use whatever suits your context better. You can definitely delete the existing product area field and create another one that's a multi-select ?

The existing project template is just here to give you a starting point and explain what the product is about.

comments: author: Jerry O'Sullivan
body: Thanks!
Unable to get dbStats for a local percona mongodb server. Can someone help?
Asked by Lucifer:

So, I am using the exporter for the MongoDB for the first time. I have configured it and I am getting error message while using `--collector.dbstats` tag. Attached image contains the error. can someone help??

I am using docker and this is my `.yml` file:-

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205309i0A409DFFC29EA1B5/image-size/large?v=v2&px=999 "image.png")

The error I am getting....

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205310iEC3AE6170B869A25/image-size/large?v=v2&px=999 "image.png")  


Answers:
author: Tanguy Crusson
body: Hi, I think you asked in the wrong group. This group is about Jira Product Discovery - [www.atlassian.com/product-discovery](http://www.atlassian.com/product-discovery)
Is the product discovery extension available in Edge?
Asked by David:

Just curious if the product discovery browser extension is also available in Edge, or if there are plans to make it available there, or will it be limited to Chrome?

Thanks


Answers:
author: maxencetaieb
body: Hi, I successfully install the Chrome Extension in Edge. Indeed, Edge supports Chrome Extension.

<https://www.howtogeek.com/411830/how-to-install-google-chrome-extensions-in-microsoft-edge/>


author: Deoclides Neto
body: MS Edge is built on top of [Chromium](https://www.chromium.org/developers/how-tos/get-the-code/), an open-source browser that also powers Google Chrome. Because of that, every single Chrome extension will always work on Edge.


author: Casas Palma
body: [www.edge.com](http://www.edge.com)


Tags: app
Tagging Insights with Info for context
Asked by David:

What is the recommended approach for tagging insights with additional information? I just created my first insight which is a description. How best can I tag the insight with information like where it came from, the specific user who reported it, the customer? Is there a way to comment on the insight as well?


Answers:
author: Martin
body: Hello David, when you add an insight to an idea, you can add a description. Hope it can serves you as a comment!

Considering the insights tagging, you can theoretically add as many types of tags as you want. My advice would be to focus first on the most important (and redundant) ones, and start with few tags. For example:

* Where it came from? Can be a good tag as it has a limited set of values, you will use several times.
* User: if it is a specific user, I'd not put it as a tag, but inside the insight comment/description.
* Customer: could Key customers field (already existing in JPD) be useful?

comments: author: Tim Marks
body: Hey [@Martin](/t5/user/viewprofilepage/user-id/4347487) - similar question here.

How do I view the labels of insights in filtered list views? E.g. If i tag a label of an insight as the customer who reported the insight, I want to then be able to click that insight label and view all insights reported by that customer. Several use cases where it would be helpful to view, group, filter by insight label, I don't see a way to do this unless I'm missing something?


Tags: insight
Integrate with a jira server instance
Asked by P_ B_:

Hi,  

It seems Jira Product Discovery is meant to interact with Jira Cloud.  
Can it works with Jira Server ?  
Since JPD is a stand-alone product, does that mean that it could interface with any Jira instance ?  

Regards,  

PB


Answers:
author: Tanguy Crusson
body: Hi, it is currently not possible to integrate Jira Product Discovery with Jira Server or Jira Data Center.

comments: author: Sam.Youssif
body: Thanks Tanguy, are there any plans in the roadmap to do so? Therefore making the "Delivery" tab very powerful...?


author: Tanguy Crusson
body: Hi [@Sam.Youssif](/t5/user/viewprofilepage/user-id/4972761) we do not currently have plans to support Jira Server or Data Center with Jira Product Discovery - it's a Cloud-only offering for now.
Can't update Component in Statuspage from Opsgenie Alert
Asked by Ste404:

Hi there,

I have an integration from Opsgenie to Statuspage to create incidents based on an Alert, so I know the connection is solid.

I have a component to test with 'ste test'

For my test team in the integration under the 'For other Opsgenie alerts' I have the condition set,

If alert is created in Opsgenie, create and incident and update the components/indients statuses according to tags.

In the alert I am setting the tag as

cmp_ste test:partial_outage

The incident is created with all the correct details but I constantly see this in statuspage

"No components were marked as affected by this incident."

Is there something else I should be checking is set to allow the tags to impact the component correctly?

I notice that the tags disappear when the little tick is in the create alerts conditions in Opsgenie. If I untick it and put tags, they remain on the opsgenie alert?


Answers:
author: Ste404
body: eerrghh I think due to the tags being the last thing I was entering I wasn't tabbing out of the field so they didnt save. Made sure they saved this time and boom worked as expected.


Tags: component
Unclear about affected services and components relationship
Asked by Ste404:

Hi there,

I am doing some reading about Opsgenie and Statuspage connectivity and am drawing a blank on one part of the integration.

Opsgenie has affected services, teams have owned services. In statuspage there are components that get reported on and displayed, when an incident is created from an alert in Opsgenie is the affected service mapped to the component. Just trying to understand how they automatically bind to each other.

Thanks for the assistance with this one.


Answers:
author: Darryl Lee
body: Hi [@Ste404](/t5/user/viewprofilepage/user-id/4984517),

This is Darryl. I am here to help. ?

Opsgenie Services are owned by Opsgenie Teams, and Opsgenie Incidents can be created with or without the Services being marked as Affected Services.

Please note that the "Affected Services", in the current design, is just a placeholder for the Opsgenie incident to represent the relationships and also to add the relevant information, e.g. the Stakeholders/Responders/Tags defined in the Service(s) which are marked as Affected Services will be automatically added to this incident upon creation.

Other than that, there is no direct connection between the Affected Services on Opsgenie and the Components on Statuspage.

*** ** * ** ***

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: Ste404
body: Thank [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306) that was really helpful. You touched on something else that I was going to ask about... TAGS.

I know when I manually create an alert in Opsgenie I can put tags in there that will impact the status of the Component I reference, very handy stuff.

I am not sure how tags can be passed over from JSM in the alert. i.e. if there is a problem being raised due to multiple MS Teams tickets coming in I want to look at a problem ticket being created in JSM, the agent can select the component and the status of the component from a drop down.

Is there a way to then push that over to Opsgenie as the tag on the alert so it will all automatically update the component.

So an Alert will go out and the tag would be cmp_MS Teams:partial_outage where MS Teams and partial_outage have been selected in JSM by the agent?

Thanks


author: Darryl Lee
body: Hi [@Ste404](/t5/user/viewprofilepage/user-id/4984517),

Given that this topic would need further assistance with screenshots, would you mind raising a support request via this link to us instead?

[Contact Opsgenie Support](https://support.atlassian.com/contact/)

It would be much helpful for discussion.

Thank you.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


author: Ste404
body: Perfect, will do that shortly.