youngmon/atlassian-qna huggingface dataset:
Uploaded documents do not upen properly
Asked by Pamela Rounseville:

The documents I upload to cards will not open up on Trello. Why? What needs to happen to correct this?


Answers:
author: Rasmus Wulff Jensen
body: What type of file is it? (File extension?)... Trello can by default open things like PDF, txt, and so on, but if it is a more special file type it will not know how to open and you need to download the file first before you can view it

comments: author: Pamela Rounseville
body: It was a docx. I've discovered that Google Drive powerups solve the problem. Help, etc. was absolutely no help whatsoever.
Essai premium - comment annuler et conserver version gratuite ?
Asked by Gill KS:

On a cliqu?, sans faire expr?s, sur un essai gratuit de la version premium.

On souhaite conserver la version gratuite et tout les infos qu'on a dedans.

Aujourd'hui on n'a plus que l'option de rajouter une carte de cr?dit pour la version premium (qu'on ne veut pas), et on s'inqui?te qu'? la fin de l'essai on perd nos boards et nos infos.   

Comment faire pour rester en version gratuite sans perdre les infos ?


Answers:
author: Cody C.
body: Not to worry! When your workspace downgrades to Free at the end of the trial, no information will be lost.

If you have more than 10 open boards in the Workspace, the less-frequently used ones will be closed (not deleted).

How to reopen a closed board: <https://help.trello.com/article/781-reopening-a-closed-board>  
If you're using any premium features, those would also no longer be available, but if you found them useful then you could reupgrade to Premium and all the information you added in those features (custom fields, views, advanced checklists, etc) would all return to the state they were in before the downgrade.
Changement d'administrateur
Asked by Martin Daunais:

J'ai besoin de changer l'administrateur actuel pour moi.

Username: @hexagonekaren

Workspace: Hexagone


Answers:
author: Sushant Verma
body: Hi [@Martin Daunais](/t5/user/viewprofilepage/user-id/5347470)   

Bienvenue dans la communaut? !

Veuillez suivre : <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

Salutations,  
Sushant Verma
Due date colours not updating
Asked by Becci Gavin:

Hi all,

I've noticed in the latest update of Trello that cards with less than 24 hours left until they are due don't update to yellow automatically, or to red when the deadline has passed. You have to click into the card to see that the task is overdue or due soon. And you have to manually refresh the page to get these changes to show.

Has anyone else had this issue? It makes planning and finishing tasks difficult at a glance


Answers:
author: Raymond Wang
body: Hi [@Becci Gavin](/t5/user/viewprofilepage/user-id/5347409), this looks like an issue on our end! Thanks for reporting --- we're on it.

comments: author: Becci Gavin
body: Thanks Raymond! :)


author: Raymond Wang
body: Hey [@Becci Gavin](/t5/user/viewprofilepage/user-id/5347409), we shipped a fix for this issue earlier today! You'll have to refresh to make sure you're on the latest version, but after that, your due date badges should have their colors updated automatically from now on. Thanks again for writing in, and let us know if we can help with anything else!
Keeping track of ALL PROJECTS
Asked by Miguel Sousa:

Hello!

I was wondering if there's a way i can keep track of all projects and their respective deadlines. I know I can see the cards and all of that but I really need help to quickly view the status of hundreds of projects. Is that something trello can do or other system I should purchase?

Thanks!


Answers:
author: Brittany Joiner
body: I actually wrote about this in my newsletter last week! There are Power-Ups that can help with this, but you can also use [Trello's Workspace views](https://support.atlassian.com/trello/docs/workspace-views/) to view cards across multiple boards in one view (a table or a calendar)

comments: author: Miguel Sousa
body: Where can I read it??


author: milynnus
body: [@Miguel Sousa](/t5/user/viewprofilepage/user-id/5347637)

While there are power ups or you can extract the data via Trello API, the key dependency is a structured and consistent implementation of the board design. To achieve this, I created this design that allows for a hierarchy (think of it like a WBS) with consistent parent-child relationships and predecessor/successor relationships, issue reporting for PMO and project teams ... etc allowing for use of Dashcards

![project management.png](https://community.atlassian.com/t5/image/serverpage/image-id/287878i8183DD63C1E935B6/image-size/large?v=v2&px=999 "project management.png")


author: Rasmus Wulff Jensen
body: You could take a look in the Analytics and Reporting PowerUps section that fit your needs: <https://trello.com/power-ups/category/analytics-reporting> ... Alternative there is the Trello API to extract all the data and send it to a reporting tool (How I personally do it), but it does require Development knowledge
Can i filter on more than 20 boards?
Asked by Judith Kruidhof:

You can set a filter to search by different boards. now I have 25 boards to filter from.  
unfortunately, trello indicates that the maximum board search is at 20.

can this be changed to 25 or 30 boards?


Answers:
author: Brittany Joiner
body: [@Judith Kruidhof](/t5/user/viewprofilepage/user-id/4680544) you might need to use a Power-Up to do this. I don't think Blue Cat Reports has a limits of the number of boards you can use to create what they call "lists" (basically table view with more advanced filters).
??? ???????? ??????????? ??????? ? Trello?
Asked by ?????:

??? ???????? ??????????? ??????? ? Trello?


Answers:
author: Sal
body: Hey [@?????](/t5/user/viewprofilepage/user-id/5347255)! I saw you've already reached out to us recently about the issues with your disabled Atlassian account, and our team was able to help you solve it. If you have further questions about your Atlassian account, feel free to reach out to us through our contact form support: <https://support.atlassian.com/contact/#/>. Have a fantastic day!

comments: author: ?????
body: ??????. ?????????, ??? ??? ??? ???????. ??? ???????, ??????? ??????????? ??????? Atlassian


author: Sal
body: We're glad to help! Feel free to reach out to us using the link I shared if you need further assistance with your Atlassian account.
I can't log into my Trello account
Asked by ?????:

? ?? ???? ????? ? ???? ??????? ?????? Trello. ??? ??????????? ????? niko4s@yandex.ru. ? ???? ??? ?????????? ???????. ?? ?????? ????? ?????? ??????????. ??????? ?????????? ? ??????????? ???????? ?? ??????????? ????? ?? ?????????. ??? ??????? ????? ?????, ??? ??????? ?????? ?????????. ?????? ? ?????????????? ???????? ????? ?? ????????. ??????????, ?????????? ??? ??????? ???????, ??????????! ????????, ????? ????????? ??? ????? ?? ?????? ??????? ????????? ?? ??????????? ????? sofitnf13@gmail.com.


Answers:
author: ?????
body: ??? ???????? ??????????? ??????? ? Trello???
Lost account
Asked by ??????:

I can't get access to my account, because of Russian email... I understand Atlasian policy, but I need to back up my data... please help with this!


Answers:
author: Sal
body: Hey [@??????](/t5/user/viewprofilepage/user-id/5347226)! I see you've already reached out to us about the same problem through an existing ticket. So, I recommend you to keep in touch with us through your open ticket, and we'll be more than happy to help. Thanks for your understanding.
Gmail Integration und Trello - Start
Asked by Ernst Fortunits:

Mein Gmail Postfach geht ?ber, und ich werde mit Mails ?berschwemmt.

Daher will ich das effizientste Powerup von Trello nutzten.

Das ist nicht so einfach,habe mehrere Versuche hinte mir, die keine Erfolg brachten.

Nun auf ein Neues kann mir geholfen werden ???

Interessant erscheidnt mir da: **Power-Up "Gmail Integration"**

Wie gehe ich jetzt weiter vo. da da? die Dinge zu laufen beginnen und die Dinge sich erledigen bzw. alles ?bersichtlich wird!!

DANKE f?r gute Ideen und Tipps

Ernst aus Wien


Answers:
author: milynnus
body: [@Ernst Fortunits](/t5/user/viewprofilepage/user-id/5115737)

Personally, email is best done on the email client.

You should use Trello as a collaboration tool to focus on matters arising from the email. However, in most cases, unless the email comes from a particular source they are generally not structured in a way you can gather the data onto custom fields.

Having said that I use email power-ups mainly to streamline my **outbound messages via templates** - to customise the content specific to my client's data ...usually capture as custom fields.

I also write my own microservice to extend Trello email so that I can include labels, checklists, images, attachments,...etc as part of my email and do it as part of Trello automation. The email is routed through the SMTP services on my gmail, outlook, zohomail..etc

I find filters to be very important. With filters you can manage you inbox so that only the emails you want get onto Trello and or other systems. I like the idea of having the ability to attach a custom function through filters.

comments: author: Ernst Fortunits
body: Lieber Milynius!

Herzlichen Dank f?r die Ans?tze , Hinweise und Tipps. Ich liebe Informationen und Neuigkeiten leider gibt es wenig was kurz und pr?gnangt ist, selbstverst?ndlich will ich auch nicht unfreundlich sein, letztendlich dauert es dann viel zu lange um alles zu schaffen, besonders dann wenn es noch eine st?rende Krankheit im Hintergrund gibt, die die Bewegkichkeit und Agilit?t beeinflusst, so dass es vorkommt mit Threat nidht weiter zu k?nnen. -Wenn es dann unaufgearbeitete Dinge gibt st?rt mich dass.

DANKE Ernst aus Wien


author: milynnus
body: [@Ernst Fortunits](/t5/user/viewprofilepage/user-id/5115737)

Google/Apple translate is not helping me understand your reply. Anyway, all the best in looking for a good solution to manage your gmail better.


author: Ernst Fortunits
body: Ich wei? was Sie meinen, danke f?r ihre hilfreiche Hinweise.

Ernst aus Wien!
Account deleted
Asked by ??????:

I was unable to log into my Trello account today. It tells me that the account has been deleted, but I didn't do anything, I didn't delete it and no one could have done it but me. I live in Kazakhstan, NOT in Russia or Belarus.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Much as I'm an Atlassian fan, I do know that their location detection is not great, they are relying on other services that are not what I would describe as "good". Raise something with <https://support.atlassian.com/contact> and they will take a closer look at your account.
Bamboo is not starting after making changes in Users Xml
Asked by jiraguest@hawaiianair.com:

I have made some changes in atlassian users.xml and i stopped bamboo and tried to start it again now for some reason i am not able to log login into UI. Then i got everything back into previous state and then stopped it and started it again but even now it is not allowing to get into UI. Please help me with this and guide me how i can get into bamboo UI successfully.


Answers:
author: Edwin Kyalangalilwa
body: Hi,

Try validating the XML

[XML Validation](https://www.xmlvalidation.com)


author: rsperafico
body: Hello [jiraguest@hawaiianair.com](/t5/user/viewprofilepage/user-id/1179718),
> ... but even now it is not allowing to get into UI

Is there any error thrown in UI or Bamboo logs (*e.g. \<bamboo-install\>/logs/catalina.out, \<bamboo-install\>/logs/bamboo-stderr.2018-02-xx.log*) ? Could you share info?

Could you please copy and paste "atlassian-user.xml" content to this thread for review. you can sanitise user and password. If you do not want to make public the information, I would suggest you on raising a support case so we can provide you with a better assistance, reviewing sensitive data.

Kind regards,

Rafael
Bamboo is not starting after making changes in users.xml
Asked by jiraguest@hawaiianair.com:

I have made some changes in atlassian users.xml and i stopped bamboo and tried to start it again now for some reason i am not able to log login into UI. Then i got everything back into previous state and then stopped it and started it again but even now it is not allowing to get into UI. Please help me with this.


Answers:
author: robhit
body: Hi,

Thanks for your question!

Without looking at the error it's actually very hard to understand what is causing this behavior. You could possibly look into the following logs files to get any hint on the issue:

* \<bamboo-home-directory\>/logs/\*
* \<bamboo-install-directory\>/logs/\*

Thanks,

Robhit
How to get the list of all bamboo variables configured?
Asked by Subin Shrestha:

i want the consolidated list of all the variables set in different build plans and their deployment environments. is there any way to get such list?


Answers:
author: Jeremy Owen
body: You can get all the variables for a specific build plan using the REST API:

* <https://docs.atlassian.com/atlassian-bamboo/REST/6.3.2/#d2e2330>
* GET http://bamboo-url/rest/api/latest/plan/PLAN-KEY?expand=variableContext

All plans can also be retrieved via this API and which you can then iterate over and perform the above call:

* <https://docs.atlassian.com/atlassian-bamboo/REST/6.3.2/#d2e2321>
* GET http://bamboo-url/rest/api/latest/plan

This doesn't help for Deployment Environments or Global Variables though as there's no public API for this.

If you have access to your Bamboo database, it's probably easier to just use these SQL queries instead:

```
--- Global Variables
SELECT variable_key, variable_value, variable_type 
FROM VARIABLE_DEFINITION WHERE VARIABLE_TYPE = 'GLOBAL'
 
--- Plan Variables
SELECT variable_key, variable_value, variable_type, full_key as PlanKey 
FROM VARIABLE_DEFINITION VD
 JOIN BUILD B ON VD.PLAN_ID = B.BUILD_ID
WHERE VARIABLE_TYPE = 'PLAN'

--- Deployment Environment Variables 
SELECT variable_key, variable_value, variable_type, DP.name as DeploymentProject, DE.name as DeploymentEnvironment, plan_key as SourceBuildPlan 
FROM VARIABLE_DEFINITION VD
 JOIN DEPLOYMENT_ENVIRONMENT DE ON VD.ENVIRONMENT_ID = DE.ENVIRONMENT_ID
 JOIN DEPLOYMENT_PROJECT DP ON DE.PACKAGE_DEFINITION_ID = DP.DEPLOYMENT_PROJECT_ID
WHERE VARIABLE_TYPE = 'ENVIRONMENT'
```

Note that any variable with "password" or "secret" in the key will be encrypted and unreadable in the data.

Hope this helps. :)
unable to add deployment environment permissions for a group since bamboo 6.3.0
Asked by Kevin Machiels:

**unable to add**

**deployment environment permissions**

**for a group**

**since bamboo 6.3.0**

on page /deploy/config/configureEnvironmentPermissions.action

under Group Access we select the "Add groups" text input field

after typing a group name we receive the error:  
com.atlassian.crowd.integration.rest.entity.GroupEntity cannot be cast to com.atlassian.user.Group


Answers:
author: Grzegorz Lewandowski
body: Hello, I think you reached [https://jira.atlassian.com/browse/BAM-19584.](https://jira.atlassian.com/browse/BAM-19584.?)

This issue was fixed in Bamboo 6.3.1.

comments: author: Kevin Machiels
body: Thank you for the swift response.
Bamboo repo change detection using regular expression, matching multi-line commit message
Asked by Scott Moorhouse:

I've set up repository change direction on a job with the following regular expression match:

```
Exclude changesets:

.*\[skip[ -]ci\].*
```

When I push a commit with a single line commit message like this:

```
chore(build): this is a build to skip [skip ci]
```

The commit is ignored, as expected. However, if I push a commit with a multiline commit message:

```
chore(build): this is a multi-line message [skip ci]
?? ?
this should not build but it does
```

The change is detected and a build triggered.

What's the correct regular expression to detect \[skip-ci\] correctly even when there are multiple lines of text in the commit message?


Answers:
author: robhit
body: Hi Scott,

Thanks for your question!

I hope the below will answer your question:

```
.*\[skip[ -]ci\].*((.|\n)*)
```

This will include 'n' number of lines.

Thanks,

Robhit
Bamboo build issue in compiled version
Asked by Chiru G:

Hi Team,

Hope you are doing well.

We are trying to build our UI application which was built in node.js and we have created the plans related to node.js. We came to a situation where some code is deprecated while compilation of code in compacted version. Those plans were working till last week but now it is not working properly. Build is showing successful but we are not able to find the same code in the deployed version. Please refer attached build log file.

Can someone help me to identify what is the exact issue and why I am struggling with this?

Thanks in Advance.

Regards,

Chiranjeevi


Answers:
author: robhit
body: Hi Chiranjeevi,

Thanks for your question!

The file is not attached. I would recommend opening a support ticket for this problem to get better support.

Thanks,

Robhit
Bamboo Agent: How to configure <bambooHome>\temp\log_spool Folder?
Asked by Torsten Stach:

Our agents have many log files in the folder: \<bambooHome\>\\temp\\log_spool.

How to configure the expiry for this folder?


Answers:
author: Torsten Stach
body: In my opinion, this is an error from version 6.x.  
we did not have the problems with 5.10:


author: Torsten Stach
body: The folders are on the agents not on the server. Our agents have the OS Windows.

The content in the folders are log files from the build jobs running on the agent (current more than 30GB).  
There is one log file for each job.

The log files are there since we updated Bamboo from 5.10 to 6.1.1 in September 2017. Now we running 6.2.2 and have the still the problem.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/14866iD069F3592115E5A0/image-size/large?v=v2&px=999 "image.png")

comments: author: robhit
body: Hi Torsten,

You have to manually delete the files because the expiry doesn't work with remote agents. Or you can script an automation to achieve this.

Thanks,

Robhit


author: Charlie Misonne
body: Hi Robhit

Is there any documentation about this folder?

And is it safe to remove them completely? (I'm disabling the agents first)


author: Charlie Misonne
body: Robhit created a bug report: <https://jira.atlassian.com/browse/BAM-19715>


author: Shankar Asam {Appfire}
body: If you're on linux, you may use logrotate function to enable log rotation. Pls [see](https://community.atlassian.com/t5/Bamboo-questions/How-does-Bamboo-Server-Log-rotate-work/qaq-p/577927) this similar request for log rotation.


Tags: agent

log
How to send environment variables to bamboo deployment REST API?
Asked by Dmitriy:

Based on this article it should be possible: <https://confluence.atlassian.com/bamkb/resetting-variables-via-a-rest-api-call-and-dynamic-release-versioning-408453406.html>

However when I'm doing a call that looks like this, deployment triggers successfully but environment variables are ignored:

http://\*\*\*:8085/rest/api/latest/queue/deployment?environmentId=2899398\&versionId=2080421\&bamboo.variable.domain=example.com

I use Bamboo Server v6.0.0


Answers:
author: rsperafico
body: Hello [@Dmitriy](/t5/user/viewprofilepage/user-id/56210),
> Based on this article it should be possible: [https://confluence.atlassian.com/bamkb/resetting-variables-via-a-rest-api-call-and-dynamic-release-versioning-408453406.html](https://confluence.atlassian.com/bamkb/resetting-variables-via-a-rest-api-call-and-dynamic-release-versioning-408453406.html?_ga=2.180416032.68673620.1518432742-1334508958.1497274795)

Yes, it is possible on "build" (/rest/api/latest/queue/PROJ-PLAN) and not on "deployment" (rest/api/latest/queue/deployment)

The REST endpoint you have mentioned (<https://docs.atlassian.com/atlassian-bamboo/REST/6.0.0/#d2e1031>) does not accept Bamboo variables as parameters in the same way as (<https://docs.atlassian.com/atlassian-bamboo/REST/6.0.0/#d2e2150>) does, I am afraid.

With that said, you could:

* run a build that will consume variable(s) (*e.g echo ${bamboo.variable.domain}*) making this available to the deployment as metadata OR;
* make use of "*Inject Bamboo Variables* " <https://confluence.atlassian.com/bamboo0600/configuring-a-variables-task-894742630.html>

Kind regards,

Rafael


author: somethingblue
body: .
I have NUnit 3 capacity but Bamboo is showing "No Agent"
Asked by Aref Karimi:

I have a Bamboo installation (latest version from Atlassian web site) installed on a fresh Windows Machine (AWS EC2)

There is another EC2 instance (Windows) which hosts the agent service. I have installed NUnit 3 Console on the Agent. In Bamboo I have added a capability called "NUnit 3 Console", and in the Server Capabilities I have added the same capability with the same name and path.

Now I have added a Task to my plan to run the unit tests, however Bamboo says "No Agent Can Run This Plan". When I click on the red message, in the list of requirements , there is "No Agent" showing opposite to "NUnit 3 Console" requirement.

I also restarted the Agent but it did not help.


Answers:
author: Gabriel Ribeiro
body: Hi Aref,

Is the "NUnit 3 Console" capability listed at the agents' capabilities page? Please note that, when you add the NUnit task, you need to select which executable you want to use on this specific plan and bamboo will use this name while looking for available agents to run the job.

Please feel free to open a support ticket at [https://support.atlassian.com/contact/ if](https://support.atlassian.com/contact/?if) you want us to take a closer look at your case.

Thank you.

best,  
Gabriel Ribeiro


Tags: nunit
How to stop build stages with REST API?
Asked by zoredd:

I found [this method](https://docs.atlassian.com/atlassian-bamboo/REST/5.14.3.1/#d2e679), but it just stops whole build. Stages keep on running till the end.


Answers:
author: Stanislav Panchenko
body: It seems a bug in Bamboo Rest API. The behavior of "**Actions --\> Stop job** " is different from the Rest API call. We use Bamboo 6.9 and +.inlineBodyFromPath(".scripts/test.sh"). As you described, Bamboo cannot stop a build, it continues to run until all child processes are finished.   
<https://jira.atlassian.com/browse/BAM-21065>


author: Gonchik Tsymzhitov
body: Hi!

Let's try this method

<https://docs.atlassian.com/atlassian-bamboo/REST/6.6.0/#d2e3030>

Hope it helps

Cheers,

Gonchik Tsymzhitov


Tags: api

rest-api
Can't access Bamboo due to java.lang.NullPointerException after install
Asked by David Weiss:

Unable to upgrade from 5.7.2 to 6.3.1 in place on Windows 2008 R2. Just running upgrade doesn't work. Renamed old install directory to "old". Install program pointing to previous Bamboo home folder completed successfully but get error on site stating cannot access due to java.lang.NullPointerException, could not load bootstrap from environment.

I've tried setting JAVA_HOME in start-\>computer-\>properties-\>environment variables; once to jdk1.8.0_162 and once to jdk-9.0.4.

Assuming this is the issue, would someone please tell me exactly which JDK is required and EXACTLY how to set the correct environment variables on Windows 2008 R2?

We are stuck with manual build and deployment at the moment. Is it possible to open support issues for Bamboo similar to JIRA support? Please help - thanks.


Answers:
author: Edwin Kyalangalilwa
body: Hi David,

Take a look at the supported platforms for v6.3.1

[Supported platforms](https://confluence.atlassian.com/bamboo/supported-platforms-289276764.html)

And there is a kb article for the error you are getting

[Bamboo won't start up](https://confluence.atlassian.com/bamkb/after-editing-bamboo-cfg-xml-bamboo-won-t-start-up-744326094.html?_ga=2.139139443.1391339591.1517455096-1812859764.1517455096)

comments: author: Alexey Chystoprudov
body: Or try Bamboo 6.3.2 with a fix for NPE exception at validation task