youngmon/atlassian-qna huggingface dataset:
How to synchronise Trello Cards and Lists in a Confluence Page?
Asked by tim_marshall:

Love confluence for setting project goals, posting project updates and recording project outcomes etc.

Confluence is bad for managing tasks

Love trello for managing tasks!

<br />

GOAL: Use trello to manage all project tasks. Have one or multiple cards with detailed tasks synched to a projects confluence page. These cards and lists should be visible and embedded within the page. Changes made on embedded trello board should be synchronised.

PROBLEM:  
When I place Trello Card Smartlink in Confluence it will not give an embed option. Only over simplified summary. This is no use - No details, no lists, no updates shown.   

<br />

Is there any solution? This should be core functionality.   
![Screenshot 2024-08-28 at 10.44.24?PM.png](/t5/image/serverpage/image-id/344233i39C9443C9D5B5111/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 10.44.24?PM.png")


Answers:
author: tim_marshall
body: The need is to synchronise cards to the project. Essentially have this view in the confluence page so there is no more moving between trello and confluence. I'd even be happy if it was read only and edits were done from trello (less than perfect).   

I'm happy to abandon trello and move to Jira or another solution to get this functionality. I just need to have confluence project information and business cases and the project / task management tool working together.   

<br />


author: tim_marshall
body: Hi John, I dont think your answer is related to the question. All of the information is visible on trello board and trello cards. However I cannot synchronise data from trello cards to project pages in confluence.

Basically I nbeed to have the following functionality and information on my confluence page.   

![Screenshot 2024-09-05 at 10.53.48?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/345650i02D48DA2824CE626/image-size/large?v=v2&px=999 "Screenshot 2024-09-05 at 10.53.48?AM.png")


author: John Funk
body: Hi Tim - Welcome to the Atlassian Community!

See if this previous post helps.

<https://community.atlassian.com/t5/Trello-questions/Trello-card-activity-missing/qaq-p/2253075>


Tags: cloud

confluence-cloud

trello
I want to know the atlasian old version upgrade path
Asked by JooHyun Park:

Hi,

I want to know the atlasian old version upgrade path. It's hard to find the old version supported platform page, so I'd like to get some help to set up a path.

Upgrade target version

* Jira: v6.3.7 -\> 9.12.x
* confluence: v5.5.2 -\> 8.5.x

Database

* Postgresql 9.3.10

Thank you.


Answers:
author: Robert Reiner _smartics_
body: The documentation for Confluence versions can be found here: <https://confluence.atlassian.com/alldoc/confluence-documentation-directory-12877996.html>  

The requirements for the latest versions can be found here: <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>  
For Version 9.0.x you would probably need PostgreSQL 15.  

Please note that Version 9 of Confluence is Data Center only. There is no Server Version.

**Edit** : Via <https://confluence.atlassian.com/alldoc/applications-and-tools-documentation-directory-209586313.html> you probably can find information related to Jira.

comments: author: JooHyun Park
body: I can find out about the past supported platform from the link you provided.

It was helpful.

Thank you.


author: Rilwan Ahmed
body: Hi [@JooHyun Park](/t5/user/viewprofilepage/user-id/1980395) ,

I think you have confused with the required versions.

**Jira** latest available version is **9.12.x**   
**Confluence** does not have 9.12.x version. Latest version is 9.0.2

You can find all the latest versions available in <https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html>

If you are still looking for Jira 8.5 supported platforms, then refer to <https://confluence.atlassian.com/adminjiraserver085/supported-platforms-981154553.html> and upgrade guide in <https://confluence.atlassian.com/jiracore/jira-8-5-long-term-support-release-upgrade-guide-976161392.html>

comments: author: JooHyun Park
body: I wrote the target versions in reverse. Fixed it.


Tags: confluence-server

jira-server

server
How to paste excel sheet values into confluence database?
Asked by manoj.srivastava:

I have a row/col values from excel sheet, while trying to paste into Confluence it paste only one cell value not the entire sheet as it does in Confluence table?


Answers:
author: Kristian Klima
body: Hi [@manoj.srivastava](/t5/user/viewprofilepage/user-id/5578471) and welcome to the community.

You can import a CSV file (or copy / paste your spreadsheet onto the pop up that opens once you click that highlighted button **CSV or HTML**under Import:

![2024-08-28_11-48-15.png](https://community.atlassian.com/t5/image/serverpage/image-id/344219i422C82FC9454CF16/image-size/large?v=v2&px=999 "2024-08-28_11-48-15.png")


Tags: cloud

confluence-cloud
New user doesn't have access to some Confluence Spaces (Confluence Free Tier)
Asked by Prem Mariappan:

We've just onboarded a new user. They have access to only a *few* Spaces, whereas I'd like to grant them access to all or at least a few more. When comparing the permissions between the Spaces they have access to and those that they don't, I can't see any differences.

I've tried to follow the instructions on [this support article](https://support.atlassian.com/confluence-cloud/docs/manage-permissions-in-the-free-edition-of-confluence-cloud/) however, it appears from the settings that they should have access to all areas of these Spaces.

![Screenshot 2024-08-28 at 3.59.12?PM.png](/t5/image/serverpage/image-id/344182iAC2435F3B90CA1C6/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 3.59.12?PM.png")

And I can confirm that the new user belongs to the *confluence-users* group.

Any ideas on how to proceed? Other users were created before we went from Standard to the Free tier. In theory all new users should have access to the Spaces right?


Answers:
author: Marc - Devoteam
body: Hi [@Prem Mariappan](/t5/user/viewprofilepage/user-id/518848)

Only to spaces that where created in the free tier.

In the standard tier permissions where up for adjusting in free tier they are not.

I could remember that this doesn't get retained backwards, I'm not 100% sure.

comments: author: Prem Mariappan
body: Thanks for explaining that!


Tags: cloud

confluence-cloud
Is it possible to add custom macro to display user and corresponding group membership?
Asked by Balvant Biradar:

Hi All,   

I tried below macro code using below link but it is showing blank

## Developed by: Author

## Date created: 20/08/2024

##@param User:title=User\|type=string\|required=true\|desc=Enter a user name.  
\<ul\>

#foreach($group in $userAccessor.getGroupNamesForUserName($paramUser))  
\<li\>$group\</li\>  
#end  
\</ul\>

<br />

<https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-see-which-all-groups-I-am-in/qaq-p/528042>


Answers:
author: Nicolai Sibler
body: Hi [@Balvant Biradar](/t5/user/viewprofilepage/user-id/1139244) ,

we've been using the same macro for a long time. Please make sure that you

1. enter the *username* (not the full name of the user) and
2. that the corresponding user is actually a member of at least one group.

Cheers,

Nicolai


author: Balvant Biradar
body: It is fixed by just adding below flag in setenv.sh file  
CATALINA_OPTS="-Dmacro.required.velocity.context.keys=userAccessor ${CATALINA_OPTS}"  
Macro will return groups for passed username  

Working enhanced code

-------------------------------------------------------------------------  
## Developed by: Balvant  
## Date created: 20/08/2024  
## It is not supported in versions released after 7.19+ versions   
## To work you can add CATALINA_OPTS="-Dmacro.required.velocity.context.keys=userAccessor ${CATALINA_OPTS}" in setenv.sh  
## [@Param](/t5/user/viewprofilepage/user-id/1345631) User:title=User\|type=string\|required=true\|desc=Enter a user name.  
\<ol\>  
\<b\>User $paramUser is part of below groups if user is active\</b\>  
#foreach($group in $userAccessor.getGroupNamesForUserName($paramUser))  
\<li\>$group\</li\>  
#end  
\</ol\>  
----------------------------------------------------------------------------------------------


Tags: confluence-data-center

confluence-server

data-center

server
Unknown user
Asked by Paul Allen:

Hi, one of our editors has suddenly become an "Unknown user". I suspect that's because they haven't logged in. However, they said that they received no email notification prior to this. Can you clarify:

* how many days without logging in a user can go before they become "unknown"?
* prior to becoming "unknown" a user will definitely be sent at least one email notifying them?


Answers:
author: Vronik
body: Hi

Look at this article

<https://confluence.atlassian.com/confkb/unknown-users-appears-in-mentions-permissions-etc-due-to-duplicates-in-the-user_mapping-table-1224641935.html>

<https://confluence.atlassian.com/confkb/how-to-get-a-list-of-all-unknown-user-in-confluence-867362827.html>

Regards


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Cannot Open Saved Draft - "trouble connecting"
Asked by carina_chen:

I have a previously saved draft in my personal space. When I hover my mouse over it, I can see a preview of the content that was saved. However, when I tried to open the draft, it buffers for a long time then says "We're having trouble connecting right now. Give us a few seconds to reconnect, and you can resume your work."

I tried different browsers but the same error persists.

![Screenshot 2024-08-27 at 9.40.08?PM.png](/t5/image/serverpage/image-id/344152i1452DA87279E1FA7/image-size/large?v=v2&px=999 "Screenshot 2024-08-27 at 9.40.08?PM.png")


Answers:
author: Emmanuel Riviere
body: I have the same issue on Confluence Cloud since yesterday (28 August). Very often the drafts are displaying this message when I try to open them:  
![ConfluenceError.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/344538iCBE09B7ADF3A556E/image-size/large?v=v2&px=999 "ConfluenceError.jpg")

### Confluence 1000.0.0-d343395f8c71 {#toc-hId--2145587217}

comments: author: Emmanuel Riviere
body: It happens on my Mac on all networks. The internet connection is correct and other Cloud services have no issue (Jira, Gmail, Slack, etc...).


author: Kristian Klima
body: Hi [@carina_chen](/t5/user/viewprofilepage/user-id/5578227) and welcome to the Community.

This occasionally appears for me too when my Mac is waking up and reconnecting but goes away immediately.

Does it appear on any network (home, work, hotspot...)?

comments: author: carina_chen
body: Thank you! Switching to a different wifi worked for like 30 seconds, then the error came back for all the drafts I tried to open. I wonder why that's the case.

Regardless, that 30 secs was enough for me to publish the draft I really needed, so thank you so much!


Tags: cloud

confluence-cloud
PDF / Word Exports
Asked by Rune Kongsgaard Rasmussen:

Hi,  

I have a requirement to export Confluence pages to PDF or Word with some content in the header and footer.  

Header:  
-- Total Page Count + Page Number  
-- Title of the Page  
-- Our Logo  

Footer:  
-- A text  

I've tried to follow guides online but it doesn't look like it works. No content is shown in the header or footer.


Answers:
author: Kristian Klima
body: Hi [@Rune Kongsgaard Rasmussen](/t5/user/viewprofilepage/user-id/5574639) and welcome to the community.

While you can modify Confluence native PDF export via CSS customization...

I'd still recommend looking at [Scroll PDF](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) and [Scroll Word](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?tab=overview&hosting=cloud) exporter apps if PDF/Word exports are a part of your routine/workflow. They're highly customizable and offer much better results out of the box compared to the stock exporter.

You can download a trial and play around with the settings.

If you don't want to use apps, then customizing and tweaking the native CSS is probably the only way.

Disclaimer: I'm not working for the apps vendor, I just used those apps.


Tags: cloud

confluence-cloud
Switch to free plan
Asked by Team login:

Hey,

A few weeks ago, I signed up for the free plan, thinking to try out Confluence for my personal needs. Today, I noticed that there was an e-mail in my inbox saying that I have to pay a bunch of money to keep my account.

After quite some searching (because for some reason, all of this is hidden behind layers and layers of confusing pages), I found out that my account is set to Premium, something I didn't select, since, as I stated, I signed up for the free plan.

How can I switch to the free plan and how do I keep my account from being deleted?

Thank you for reading (and answering)!


Answers:
author: Samuel Gatica
body: Hi [@Team login](/t5/user/viewprofilepage/user-id/5578128)

Welcome to the community!

Please refer to [How to Downgrade Jira Software from Standard to Free](https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2045188)

Ensure the subscription does not exceed 10 users, as additional users may incur charges.

Hope this helps!

Best regards

Sam

comments: author: Team login
body: Hey Sam,

Thanks for your reply. As always, the link you sent shows completely different screens than are currently available, but I managed to find the way to do it. Searching in "Billing" really helped out a lot.

I hope everything is now set up correctly and my account won't get cancelled when the payment deadline for something I didn't ask for passes.

Once again, thank you!


Tags: cloud

confluence-cloud
Is there a similar function like "=importrange" (from Google Sheets or Excel) within Confluence?
Asked by Joseph Lee:

Hello!

I was wondering if there was a function natively within Confluence (without a third party app) that can pull data from Google Sheets or Excel (much like the =importrange formula) into a cell within a Confluence page?

Ideal end goal: When other teams enter, edit, or update cells within a shared Google Sheet, it will auto show that data in my confluence page / cell

Currently, I'm using the iFrame feature and essentially pasted the Google Sheet within my Confluence page. But it looks a bit botchy and out of place.

Any insight would be appreciated!


Answers:
author: Stiltsoft support
body: Hi [@Joseph Lee](/t5/user/viewprofilepage/user-id/5317654) ,

I don't think that it is possible natively.

I'm aware that you are not open to 3rd party apps, but maybe for other users with similar question - we develop the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

Mostly it is used for filtration, aggregation, and calculations, but among other more popular macros we also provide the Table from CSV macro.

This macro [can be connected](https://docs.stiltsoft.com/tfac/cloud/outputting-tables-from-google-sheets-and-google-drive-in-confluence-58426130.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) to Google Sheet, and you'll be able to recreate a live updating table on your Confluence page.

comments: author: Joseph Lee
body: Ah, thank you so very much for the response! I'll definitely check it out :)


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-from-csv
find confluence account username
Asked by Sacha Lehmann:

how can I find it ? thank you


Answers:
author: Brant Schroeder
body: [@Sacha Lehmann](/t5/user/viewprofilepage/user-id/5577939) welcome to the Atlassian community

Are you looking for your username, can you not remember it?

comments: author: Sacha Lehmann
body: Hey

I've never known it. I need it to plug Confluence and AWS, thanks


author: Brant Schroeder
body: [@Sacha Lehmann](/t5/user/viewprofilepage/user-id/5577939) Understood.

See this post that I answered before. <https://community.atlassian.com/t5/Jira-questions/How-do-I-see-what-my-username-is/qaq-p/913324>


Tags: cloud

confluence-cloud
How can i use confifform fields in jira issue macro
Asked by Mundada Rithik:

1. I want to use the confiform fields in the jira issue macro and filter the query dynamicaly gets the value from the confiforms field


Answers:
author: Sushant Verma
body: Hi [@Mundada Rithik](/t5/user/viewprofilepage/user-id/5577895)   

Welcome to the community!

To use ConfiForms fields in a Jira Issue macro and filter the query dynamically based on the values from ConfiForms fields, you can follow these steps:

1. Create a ConfiForms form in Confluence with the desired fields.  
2. In your Confluence page, add a ConfiForms Data View macro to display the ConfiForms data.  
3. Configure the ConfiForms Data View macro to show the fields you want to use for filtering the Jira issues.  
4. In the Jira Issue macro, enter a JQL (Jira Query Language) query to filter the Jira issues dynamically based on the ConfiForms field values.

For example, let's say you have a ConfiForms form with a field named "Project" and you want to filter the Jira issues based on this field. You can use the following steps:

1. Create a ConfiForms form with the "Project" field.  
2. Add a ConfiForms Data View macro to your Confluence page and configure it to display the "Project" field.  
3. In the Jira Issue macro, enter a JQL query that references the ConfiForms field value. For example:  
\`{jiraissues:project = "{confluence-data:Data Source Name\|field=Project}"}\`

This syntax \`{confluence-data:Data Source Name\|field=Project}\` retrieves the value of the "Project" field from the ConfiForms Data View macro and uses it as a dynamic filter in the Jira Issue macro.

Make sure to replace "Data Source Name" with the actual name of your ConfiForms Data View macro.

Please note that the integration between ConfiForms and Jira Issue macro may require additional configuration or customization based on your specific setup and requirements.  

Regards,  
Sushant Verma

comments: author: Mundada Rithik
body: Hi [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)

Thanks for your reponse the solution you provided was helpfull to solve the issue


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

data-center
Team Calendar. Can the dropdown menu be customized?
Asked by G Newlands:

We would like the "Event Type" dropdown menu in the Team Calendar plugin to be customizable ie Add and delete the type of events that users can select. Is this currently possible?


Answers:
author: Sherif Mansour
body: We have an open feature request for this. you might want to watch it for updates: <https://jira.atlassian.com/browse/TEAMCAL-1643>

By the way, what types of events are you thinking of adding / removing and why?
Managing team availability with Team Calendar
Asked by Hans-Hermann Hunfeld:

Hi there,

we ve a bit tricky question:

Many team leads want to move over to Team Calendar to manage the availability of their teams. One thing which is blocking some of them is to get an "availability overview", as example to ensure that during christmas time at least two people are not on vacation in order to ensure basic support.

At the moment this is done via an Excelsheet, but this is not really smart. Is there an option to check/highlight if more than x people have entered an all-day leave entry in one calendar? Any other ideas how to manage this question? Plugin available?

For sure we could enter special dates for being available e.g., but this is not what we re looking for.

Hope someone has an idea how to manage...

Best regards,  
Hans-Hermann


Answers:
author: jeff poggensee
body: We've gotten around this issue by creating individual calendars for each team member, then combine them using the Calendar Macro on a team calendar page. The manager watches the page and is notified as each person adds their events.
Finding a Team Calendar Creator or Owner
Asked by jboutin:

I'm seeing bunches of calendars starting to get created that are never used. I'd like to delete these. I can see the number of subscribers but I cannot see who created the calendar. I'd like to contact that person to confirm it can be deleted.

Does anyone know how to find out who created a calendar?


Answers:
author: jing_hwa_cheok
body: Hi Jboutin,

<br />

You can refer to this [knowledge article](https://confluence.atlassian.com/pages/viewpage.action?pageId=389777998&moved=true)that I written before. You need to have access to the Confluence database to find the creator.

Hope this helps!

<br />

Kind Regards,  
Jing Hwa


author: Eva Dezsi
body: To find all owners of team calendars you can use the below query:

SELECT u.username, c.NAME, c.SPACE_KEY FROM \[confluence\].\[dbo\].\[user_mapping\] u,  
\[confluence\].\[dbo\].\[AO_950DC3_TC_SUBCALS\] c  
WHERE u.user_key = c.CREATOR and c.PARENT_ID is NULL and c.SUBSCRIPTION_ID is NULL;


author: Sherif Mansour
body: We have an open feature request for this as well we'd like to implement: <https://jira.atlassian.com/browse/TEAMCAL-144> watch that one to stay updated.
Confluence: Team Calendar cannot be edited by a user who appears to have permissions.
Asked by Tom:

We have a user who can view a team calendar (Confluence 4.2.6; Team Calendars plugin 4.0.3), but she is not presented with an edit option. This \*only\* happens for her for any calendar for which restrictions have been set; unrestricted calendars work fine for her. But if we create a calendar and add edit restrictions, she cannot edit, even if she is explicitly added to the permissions (either directly by username or by a group she is in).

We do see a number of warnings like this:

atlassian-confluence.log.5:2013-10-02 16:16:17,100 WARN \[http-8080-25\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'wbogle' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.


Answers:
author: Tom
body: I updated the Team Calendars plugin to 4.0.4.1 and this problem was resolved.


author: Tom
body: I updated the Team Calendars plugin to 4.0.4.1 and this problem was resolved.
error installing Confluence Team Calendars
Asked by Christian Wollny:

I [downloading the plugin file directly from Marketplace](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars) and upload it into Confluence, but after installing i get this error:

An error occurred while installing the add-on. Refer to the logs for more information.

Who can help me?

Thanks for answers


Answers:
author: Christian Czaia _Decadis AG_
body: How about looking at the logs? :-)

comments: author: Christian Wollny
body: where are the logs saved in JIRA ?


author: Christian Czaia _Decadis AG_
body: ### JIRA Log Location {#toc-hId-1158964342}

The logs are written to the `log` subdirectory of your [JIRA Home Directory](https://confluence.atlassian.com/display/JIRA/JIRA+Home+Directory) (or elsewhere if you have configured a different location). You can view the location of the `atlassian-jira.log` in the **'File Paths'** section of the [System Information page](https://confluence.atlassian.com/display/JIRA/Viewing+your+System+Information).

<https://confluence.atlassian.com/pages/viewpage.action?pageId=16121981>

<br />


author: HosseinA
body: Hi, I suggest that you proceed to create a support ticket in <http://support.atlassian.com> for a quick response.


Tags: calendar

error

install