youngmon/atlassian-qna huggingface dataset:
Accessing pages associated with a Label and automatic updates
Asked by Lauren Bertsch:

I am a new Confluence user and am working on organizing our library of learning resources for the company. I'd like to implement the use of labels to list pages related to the specifics label or multiple labels. For instance, if we have a new hire in sales, I would want all helpful training docs to be listed that have the label "onboarding-sales". The pages listed would range from how to create an email signature to how to logon to the sales software to an overview of the company. These pages may also share other labels but would pull into the list since they all share "onboarding-sales." Once the label brings up the list of pages associated with the label, is there a way to click on the listed pages to immediately be directed to the referenced page(s)? Or does the user need to make a note of the pages?

Additionally, as pages are added to the space, does the macro I created on a separate page with the list of labels and content by labels get automatically updated?

Thank you!  
Lauren


Answers:
author: Sri Kumar
body: Hi [@Lauren Bertsch](/t5/user/viewprofilepage/user-id/4308457) ,  

<br />

Good day. Welcome to Atlassian Community.  
Can you check if this Marco helps your requirement?  
[https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/?)  

-Sri

comments: author: Lauren Bertsch
body: I'm not quite sure if I know or understand how to insert this macro on the existing page with the list of alphabetical labels (macro). Can you please help?


Tags: cloud

confluence-cloud
Page History, not showing removed sections
Asked by Roberto Rossetti:

In the example above, I have completely deleted the first paragraph (title included) and the last paragraph (title excluded). The page history is showing dots rather than the removed paragraph.

I found out this is occurring quite regularly lately, which makes the use of history changes less trustful.

As anybody experienced the same? Is there a reason why this happen? Any help would be appreciated.

Thanks

![image.png](/t5/image/serverpage/image-id/134705iA0DE1E2EB35CA4A0/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hi Roberto,

I see you attempted to raise a ticket per [@Fadoua](/t5/user/viewprofilepage/user-id/655791)'s recommendation, but unfortunately, you need to be a [product or site admin](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html) to submit a support ticket.

I'm happy to help you from this end. If we have to raise a bug ticket, I can help do that for you.

You mentioned that you're removing sections. I suspect you have text in a section, and you select the section and delete it, text and all. If you were to remove the text and leave the section, does the page history show the deleted text? I assume the problem only occurs if you delete the section and text in one action. Can you confirm that?

Thank you,

Shannon

comments: author: Roberto Rossetti
body: Hi Shannon, thanks for your help It would be great if you could raise a bug ticket for me.

For sections, I mean a title and a paragraph in plain text, one single plain column layout. I am not sure when it occurs as this is not the first time this happens but in the provided example, it occurred when removing the last paragraph and keeping the title.

So this is how I get to the attached screenshot:

* Create a page with some heading and paragraphs (e.g. 3 of them)
* Publish it
* Edit again and remove the first paragraph and last paragraph (leave the title on the last one)
* Publish again
* Compare history and notice that the last removed paragraph at the end will not show being deleted but shows only 3 dots.


author: Fadoua
body: [@Roberto Rossetti](/t5/user/viewprofilepage/user-id/3475033)

Please report it to Atlassian as this could be a glitch they are not aware of.

Click [here](https://support.atlassian.com/contact/#/) then submit your support ticket.

Best,  
Fadoua

comments: author: Roberto Rossetti
body: Thanks, will do


Tags: atl-gruland

cloud

confluence-cloud

history

page
Cannot access my document
Asked by Yelena Yakovenko:

I have experienced these issues several times:

1) First issue was that I could open my document, but I couldn't edit it. I haven't made any changes to it, outside of my usual edits. I managed to copy it, and paste into a new document.

2) The second issue is that I actually cannot even open the document I need to edit. It tells me it is in "Draft", and I don't have permissions to edit the document. No edits have been made for a while, I haven't added any macros (because I don't know how), but the document became not accessible for some reason.


Answers:
author: Fadoua
body: [@Yelena Yakovenko](/t5/user/viewprofilepage/user-id/4308326)

* Did you try to use Confluence from a different browser?
* Anyone else having these issues?
* Can you check with the admin if he/she is seeing errors on the logs.

Best,

Fadoua


Tags: confluence-server

server
Confluence suspended
Asked by Joffre Rivera:

Hi, We are currently evaluating some products and setting up some POC and it seems like the confluence subscription was suspended due to inactivity.

We would like to re-activate and continue the testing before we move to the Standard or premium.

I have read though the posts but it seems there is no way for me to resubscribe myself.

How should i proceed.

thanks

![Confluence.jpg](/t5/image/serverpage/image-id/134697iD4AD47EA6CB93AE5/image-size/large?v=v2&px=999 "Confluence.jpg")


Answers:
author: Fadoua
body: [@Joffre Rivera](/t5/user/viewprofilepage/user-id/4308151)

Please reach out to Atlassian license as they are the only ones who will be able to assist.

<https://support.atlassian.com/contact/#/>

Community is more for Technical questions

Best of luck!

Fadoua


Tags: cloud

confluence-cloud
draw.io for Collaborative Story Mapping Session
Asked by Mike Lemmon:

Hi There:

I was wondering if anyone has experience in using the confluence gadget draw.io to do a collaborative Story Mapping Session .. or a general White Boarding session?

Does it interface at all with JIRA Software?

Thanks, for any insight you might provide.

Mike Lemmon

mike@scrumteamtuner.com

289 260 8525


Answers:
author: David Benson _draw_io_
body: Maybe <https://www.diagrams.net/blog/story-mapping> might useful.


Tags: confluence-server

draw.io

server

story-map
Do we have syntax to create drop down list for markup language?
Asked by Michael Park:

Hello,

Does anyone know the syntax or how to create drop down list in markup language (for Comala Document)? I couldn't find the syntax for it, in <https://wiki.comalatech.com/display/CDML>

Thank you.


Answers:
author: James Conway
body: Hi [@Michael Park](/t5/user/viewprofilepage/user-id/4305662)

Your post is tagged Cloud however you have linked to our Server /DC app documentation. So I can help you, could you confirm if you are on Confluence Cloud or on Server /DC.

Could you also provide some more detail about what options you want your drop down list to contain.

Thanks in advance

James  
Senior Product Manager

comments: author: Michael Park
body: Hi, James

My apologies for the confusion. I just found out yesterday that my work was using Confluence Server after posting my question. I'll have that tags delete and thanks for looking out.

So this question is actually for *Space/Page Workflow* for *Comala Document* . You know how we could create our own ++Workflow++ instead of using the provided ones? I noticed that I could add more functionality to my workflow in the ++Markup Editor++. For an example, I created like error message whenever a Reviewer rejects in certain state. Also created a table where it has columns and rows for my page information. And my question is I want to know how I could create dropdown list inside the table. Where I could have a list of letters or numbers. I hope these doesn't confuse you of what I'm trying to ask.

And thanks in advance, James.


author: James Conway
body: Hi [@Michael Park](/t5/user/viewprofilepage/user-id/4305662)

That's fine thanks for confirming you are using Comala Document Management Server.

If I understand correctly you want to give your users a set of options related to page information. I recommend that you use the list type of workflow parameter, and then use the get-metadata macro to display this inside your table.

See

* <https://wiki.comalatech.com/display/CDML/Require+parameters>
* <https://wiki.comalatech.com/display/CDML/workflowparameter+macro>
* <https://wiki.comalatech.com/display/CDML/get-metadata+macro>

If you need more detailed support, please reach out to our friendly support team at <https://support.comalatech.com> ; it would be helpful if you could attach your workflow markup as txt file and screenshots of your table.

All the best

James  
Senior Product Manager


author: Michael Park
body: That is correct. Thank you so much for the information and I'll definitely take a look at it.

Right, I will do that next time, with the attachment. That way it would be easier to understand.

Again, thanks James.


Tags: comala

document-management

documentation

language

markup
Why does my Table of Contents wrap?
Asked by Nancie Gari:

I have a home page and my TOC is on the right side. My columns are 75% and 25%. Why are my TOC items wrapping.


Answers:
author: Pankaj Sharma
body: can you send an example : I mean a blurred TOC screenshot of page

comments: author: Nancie Gari
body: Wow... I need to stay on top of this page. I did fix my problem. Thank you very much.


Tags: new-to-confluence
Migrate error from 5.10.0, space deleted in server
Asked by Bruce Yen:

I'm migrating from server (5.10.0) to Cloud (free version).

It errored out with:

An unexpected error occurred during step: Migrating attachments. Error: null

(deleted in Server). Spaces were deleted.

Any idea or suggestion?


Answers:
author: Shannon S
body: Hello Bruce,

Thank you for raising this with Atlassian Community. I hope you are doing well.

I assume you are using the [Confluence Cloud migration assistant](https://support.atlassian.com/migration/docs/confluence-cloud-migration-assistant/). It seems that somehow in the attachments step, the spaces are deleted. We will need to review the migration logs to discern what is happening.

From the [Contact Support](https://support.atlassian.com/contact) page, select *Migration Support* and send your case straight to the migration team. There you can provide them with your migration logs, and we can investigate the problem.

Please share with us here once you determine the problem in case someone else has the same issue. If you have any trouble raising that ticket, please let me know!

Take care,

Shannon

comments: author: Bruce Yen
body: thank you.


Tags: cloud

confluence-cloud
Meeting Notes - Index page
Asked by Kristin Kweder:

Hi there,

I created a section of Confluence that is locked down so only a few people can see it. Then, I created a sub-page within that, that used the Meeting Notes template. I had no idea it added a Meeting Notes index page, but even worse, that page was viewable by everyone! A few questions:

1. Is there a way to just not have a Meeting Notes Index page get created? I went ahead and locked it down as well, but it seems pointless if the to-do's are also on the main meeting notes page itself.

2. It would be great if the index page was optional, or at least if it warned you before creating it.

3. Can Meeting Notes index pages read off of the same viewing/editing restrictions as the meeting notes it originated from?


Answers:
author: Diego
body: Hello there [@Kristin Kweder](/t5/user/viewprofilepage/user-id/4307873)!

The creation of the Index page is indeed sudden for people who use it for the first time. Currently, the index page does not inherit the same restrictions applied to the meeting notes that originated them.

Your approach is correct, apply restrictions for the Index page as soon as possible. IIt might be easier to deal with permissions if you create a new space and then give permissions to the people who can access the project.

Further down the line, I was able to locate a suggestion that tackles your necessity:
> [CONFCLOUD-34205 - Make it optional for page blueprints to create the index page](https://jira.atlassian.com/browse/CONFCLOUD-34205)

Currently, your approach is the most sensible one. Apply restrictions to the recently created index page so unauthorized people have no access.

Let us hear from you!


Tags: cloud

confluence-cloud
How to predifined template title with variable
Asked by serge calderara:

Dear all,

I am actually defining template in confluence in order to pull in different type of document.

Based on the template, I need to customise the template title with variable or predefined prefix

how an it be done ?

regards


Answers:
author: Clark Everson
body: Hi Serge,

With the built in functionality of Blueprints and Templates I do not believe this is possible.

If you have add-ons like script runner for Confluence you maybe able to do this. Though if this is your only need for scripts, I would suggest creating process documents for it similar to how Atlasssian has process docs for every template they have.

<https://www.atlassian.com/software/confluence/templates>

Best,  
Clark


Tags: cloud

confluence-cloud

template
Bring back the "Quickstart" menu
Asked by Erin Coffey:

When I first logged into Confluence Cloud I had a "Quickstart" menu that has since disappeared. How can I bring that "Quickstart" menu back? ![Screen Shot 2021-03-16 at 11.40.55 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/134625i6D96D62A5514C1AD/image-dimensions/101x153?v=v2 "Screen Shot 2021-03-16 at 11.40.55 AM.png")


Answers:
author: Clark Everson
body: Hi [@Erin Coffey](/t5/user/viewprofilepage/user-id/3880325)

This menu normally shows for new users. Did you click the dismiss button? Apparently there was a recent update so you can bring it back"The 'Quick start' panel is getting an upgrade - now you'll be able to restart product tours, navigate directly to 'getting started' documentation *and* get up and running quickly using a checklist directly from within Jira Service Management and Opsgenie. Want to find the panel again? Go to your profile in the top right and select 'Your coach'."

<https://confluence.atlassian.com/cloud/blog/2021/03/atlassian-cloud-changes-mar-1-to-mar-8-2021>

If this doesn't work maybe it hasn't been rolled out to your instance yet as it was a very recent change.

best,  
Clark

comments: author: Garrett Jockel
body: Hi Clark, I don't see "Your coach" as an option...


author: Bill Lachapelle
body: Same issue here - please advise - Thanks


author: Mirko
body: Same here, [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809) , no "Your coach" available, neither visible on free nor on premium cloud instances.


author: Clark Everson
body: If these options don't show my post was from a product release in March. If they don't show you can see if they made any other product announcements in the Cloud blog if they changed it. If there are no announcements that they took this away you can submit a support ticket to Atlassian that your instance isn't working properly.


author: ????
body: Hi [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809) , same story, no way to restore Quickstart menu (  
Please advise where exactly to find it again.

Thanks in advance


author: Clark Everson
body: If it's not on your instance then and the documentation doesn't say it's removed you should reach out to support why your instance isn't working properly.


Tags: cloud

confluence-cloud
Complete deleted a space default/homepage - the trash too
Asked by Andreas:

Somebody has completely deleted a space homepage, the trash too. If i click on the overview, i get the typical error message: "This space has no homepage .... a.s.o. ..."! So i've no chance to restore the page.

In the past i've found a solution to create a new default homepage and i've added this new startpage at the section "Configure space details", but i can't find it any more at the web - sh\*t :-((.

The only solutions which i've found match with older versions of Jira but they are not compatible to the current version.

---\> So, is there anybody who know how to fix it or a link???

PS: May be some expressions dont'n match exactly the english versions cause i had to translate from german.


Answers:
author: Clark Everson
body: Hi [@Andreas](/t5/user/viewprofilepage/user-id/4275919)

You should be able to go to the Summary Page of the Confluence Space by clicking either the gear or going to another Summary Page of a different space and modifying the URL accordingly.

Once you get there you can insert a different page as the homepage. I would take screenshots but I am locked out of my cloud instance, so hopefully someone can add some.

best,  
Clark


author: Andreas
body: Hi Clark,

that's the problem, it does'nt matter what i type in this field, it doesn't match.

I remember in the past - this horny link i can't find any more - i've created a new site. The URL of this new created site can never be similar to the original default jira-homepage/site. It always will be created with a large number instead the string "\~jira".

See this 2 Ex.:

.atlassian.net/wiki/spaces/JIRA/overview ( the default jira site)

atlassian.net/wiki/spaces/\~123456789/overview ( a NEW generated site)

The normal key is "Jira" at the "Space details", the new key will be the number of the URL.

So this new default (Overview) site don't appears under "Sites" ( space left side ) cause it's the "default" site.

Later this new generated site i can insert at the field "Homepage" or "Startpage" (in english).

So there must be - there IS - a possibility to create a new default not listet (at "Sites") site internal at jira.

If i will find this fantastic link with the tutorial how to do i will post it here immedialtely.

Cheers Andy


Tags: cloud

confluence-cloud
Attachments - Where is the file edit button?
Asked by p0cket0m:

We installed the **companion app** to edit file attachments in their desktop editor tool.

According to the documentation, there should be a file edit button when you open a file in preview. <https://support.atlassian.com/confluence-cloud/docs/edit-an-attached-file/>

But there is no edit button?

**![2021-03-16 16_00_19-Window.png](/t5/image/serverpage/image-id/134618iC8AECECB59B79AC9/image-size/large?v=v2&px=999 "2021-03-16 16_00_19-Window.png")![2021-03-16 16_00_47-Window.png](/t5/image/serverpage/image-id/134617i6FA8E48B12B4CC2A/image-size/large?v=v2&px=999 "2021-03-16 16_00_47-Window.png")**

The only place where the "File Edit" Button is, is in file list. We want our users to have this button also on the page where the added their attachment.

Chrome latest Version.


Answers:
author: Bob Teta
body: I have the same issue in Chrome. There is no edit button. I have rebooted and uninstalled/reinstalled the companion app


Tags: cloud

companion-app

confluence-cloud

file

file-list
Newline character in HTML causes `UnsupportedOperationException` when updating a page
Asked by Andrew Marshall:

Steps to reproduce -

```
def update_with_attachment(page,? space, version):
? ??data = {
? ? ? ? "type": "page",
? ? ? ? "title": title,
? ? ? ? "id": page,
? ? ? ? "space": {"key": space},
? ? ? ? "body": {
? ? ? ? ? ?"storage": {
? ? ? ? ? ? ?"value": '<ac:image><ri:attachment ri:filename="image.png">\n</ri:attachment></ac:image>',
? ? ? ? ? ? ?"representation": "storage"
? ? ? ? ? ?}
? ? ? ? },
? ? ? ? "version": {"number": version}
    } 
    response = requests.put(url, json=data, auth=auth)
```

Expected result -

A 200 Response

Actual result -

```
com.atlassian.confluence.api.service.exceptions.InternalServerException: java.lang.RuntimeException: com.atlassian.confluence.content.render.xhtml.storage.resource.identifiers.StorageUnmarshalXhtmlException: java.lang.UnsupportedOperationException
```

Workaround:

Remove the newline character from

```
<ri:attachment ri:filename="image.png">\n</ri:attachment>
```


Answers:
author: Diego
body: Hello there [@Andrew Marshall](/t5/user/viewprofilepage/user-id/4307245)!

As I understand, you need to create a new line after the attachment you created. I also believe that you are trying to do so via REST, is that correct?

The way you added the newline character shows us that the \\n was added as if it was inside the attachment structure, not after it.

You can try adding the \\n after the attachment structure. You can check more details about REST API here:
> [Confluence Cloud Developer - Content - attachments](https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/)

Let us hear from you!


Tags: cloud

confluence-cloud
Create from template macro button is creating a duplicate parent page
Asked by Jonathan Garrett:

We have a How-to articles page which contains a Create from template macro button, this creates a How-to article page as a child page and set the kb-how-to-article label, we also display a table list of all articles with the label. Basic stuff right?

However, each time we use the macro button to create a new article it creates a new How-to articles (2) page in the space root. Each time we delete it (and purge it) it reappears the next time the macro is used. This is very annoying.

Why does it do this and how do we fix it?


Answers:
author: Peter Panaretos
body: I know this is old but am experiencing the same issue, any resolution?


Tags: questions-for-confluence

server