youngmon/atlassian-qna huggingface dataset:
Embed a graphic in Confluence
Asked by Jim Stewart:

I believe there's a way to embed a graphic in Confluence so that when I click on the thumbnail - say it's a PowerPoint- it will bring me to the latest version of the doc. Can you help?


Answers:
author: Kishan Sharma
body: Hi [@Jim Stewart](/t5/user/viewprofilepage/user-id/3874305)

Have you tried inserting Office Powepoint macro on your page ? Please refer [details here](https://support.atlassian.com/confluence-cloud/docs/insert-microsoft-office-macros/#InsertMicrosoftOfficemacros-powerpoint) on how to do that.


Tags: cloud

confluence-cloud
How do I get comments to show in the published entries?
Asked by Denny Derr:

A knowledge base was set up by a space admin and I'm trying to populate it. When I'm creating the pages, I can see the comment box at the bottom of the page but as soon as I publish the page the comment box disappears. How do I allow readers of the entries to comment? I've tried researching this but am only finding info on how to allow reviewers or team editors comment - inline or at the bottom of the entry. Thanks for any suggestions/help.

**Before publishing - comment field showing:**

![Entry_CommentsShowing.PNG](/t5/image/serverpage/image-id/162494i99078C2F54CA19A6/image-dimensions/432x223?v=v2 "Entry_CommentsShowing.PNG")

**After publishing - no comment field showing:**

![Entry_Published_NoCommentsShowing.PNG](/t5/image/serverpage/image-id/162495i7FB85BAF6DF6BF65/image-dimensions/424x251?v=v2 "Entry_Published_NoCommentsShowing.PNG")


Answers:
author: Brant Schroeder
body: [@Denny Derr](/t5/user/viewprofilepage/user-id/4552279)

When you say published you mean visible in the service desk knowledge base or do you mean in confluence?

comments: author: Denny Derr
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Sorry for the confusion. Yes, I want these entries to be visible as possible answers when a service desk question is being entered.


author: Brant Schroeder
body: [@Denny Derr](/t5/user/viewprofilepage/user-id/4552279)

There is no option to make this change so comments show in the Jira Service Desk. You can submit a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


author: Denny Derr
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - thanks for the answer.


Tags: cloud

comment

confluence-cloud
Importing a space with non-existing user ids
Asked by sanan sanan:

Hi,

I have setup a test Confluence instance and am using internal user directory.

I import a space from another Confluence instance into newly setup Confluence. The space has user ids which are not existing in internal directory. My expectation is that all the new userids which are referenced in space will get created in internal directory during the import.

Am I wrong? Because it did not happen this way.

Regards

sanan


Answers:
author: Benjamin
body: Hi [@sanan sanan](/t5/user/viewprofilepage/user-id/1152151),

That is the expected behavior. A space export/import just caries over the space. It does not bring over any users.

-Ben

comments: author: sanan sanan
body: Hi [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) ,

thanks for taking out time and addressing my query.

it seems you are right. I just expected it will work because I have seen it happens in Jira project import. It just creates user ids in the internal director it does not find it already.

So I will have to find another way to fix this issue.

Thanks for your reply

Sanan


author: Benjamin
body: There's site export and import which will bring over all the spaces including users and groups. If there are spaces you don't want, you can delete them after you import the site.

Hope this helps.

-Ben


Tags: confluence-server

import

server

space
Confluence users
Asked by Taras Sagaydak:

Good afternoon! We are using the free version with a user limit of up to 10 people. But somehow other people who don't belong to our organization are added to our space. We need to figure out how they register and get on our user list. Can you suggest possible ways to avoid this in the future?


Answers:
author: Kishan Sharma
body: Hi [@Taras Sagaydak](/t5/user/viewprofilepage/user-id/3676965)

The audit log isn't available on the Confluence Free plan, so if you are using it, you won't get the info about how the users are added to your site. You might want to check how you have specified site access for users. Refer [this link](https://support.atlassian.com/user-management/docs/specify-how-users-get-site-access/) for details and set it up how you want to control it.


Tags: confluence-cloud
Can a user be granted permssions to manage a specific group?
Asked by Pierre Rochefort:

Hi,

I created a space for a user and gave them all the permissions to it. I also created a group to manage who had permissions to the space.

Is there a way for me grant a specific user permissions to a user to allow him to manage the group themselves instead of constantly waiting for me to update the group. The group changes often and if I could grant him the permissions to manage the group themselves, it would cut down on the waiting they have to do.

The only thing I can think of doing is making them an administrator of the site but that is a bit much just so he can manage a group and I'd rather not give too much power to a user.

I looked and googled for a solution but can't seem to find one. If you have ideas on how to do this, let me know.

Thank you

Pierre


Answers:
author: Samar Elsayed
body: Hi [@Pierre Rochefort](/t5/user/viewprofilepage/user-id/4576522)

Have you found a way to do that?


author: Kishan Sharma
body: Welcome to the Atlassian Community [@Pierre Rochefort](/t5/user/viewprofilepage/user-id/4576522)   

Unfortunately this is not possible, you cannot grant permissions to a user to manage a group in confluence, only system admins can do it.

In your case, you can simply make that user a space admin so that he can manage the access permissions within that space like adding users/groups and grant specific permissions to them within that space.

comments: author: Pierre Rochefort
body: Kishan Sharma,

Thank you for taking the time to respond.

If I make him a space admin (I'll have to figure out how to do this later), will this allow him to edit and manage other spaces or just his own?

If I can restrict to only his space, I'd fine with that.

Also, please accept my apologies if those are simple questions, I'm really new to Confluence.

Thank you

P.


author: Kishan Sharma
body: No worries Pierre. Yes if you make that user space admin, he will be able to manage that particular space only and not the others. Refer [this link](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) on how you can grant the user space admin permission.


Tags: confluence-server

permission

server
Cloning a page to another space causes macro 'multiexcerpt-include' to break
Asked by Brandon Volesky:

Whenever I copy a page that has a multiexcerpt-include to another space, it gives the following error:

*Page not found for multiexcerpt macro.*

*The page: ++**Page 2**++ was not found. Please check/update the page name used in the 'multiexcerpt-include' macro.*

If I hit the refresh preview button inside the edit macro dialog the issue fixes itself - but I cannot do this for hundreds of macros every time I clone a page to a different space.

Page 1 that has the multiexcerpt is within space A.

++Page 2++ that has the multiexcerpt-include is within space A.

When copying ++Page 2++ to space B, it states that it cannot find the page, even when space A is explicitly called in the macro.

<br />

Any suggestions?  

Reference <https://jira.atlassian.com/browse/CONFCLOUD-65349> to understand a similar issue (My pages do not have a ':' within the title)


Answers:
author: Brant Schroeder
body: [@Brandon Volesky](/t5/user/viewprofilepage/user-id/4576449) Welcome to the Atlassian Community

Can you provide some additional information? Are you using the delivered excerpt macro or are you using the [MultiExcerpt App](https://marketplace.atlassian.com/apps/169/multiexcerpt?tab=overview&hosting=server)?


Tags: confluence-server

server
How do I create a new space?
Asked by Matthew Langevin:

Need to know how to create a new space in confluence....


Answers:
author: Mayur Jadhav
body: Hi [@Matthew Langevin](/t5/user/viewprofilepage/user-id/4576435)

Welcome to the Atlassian Community!!!

You need to be a confluence Admin to create a Space.

Here is the link which help you understand the how to create space in confluence.

<https://support.atlassian.com/confluence-cloud/docs/create-a-blank-space/>

comments: author: Kishan Sharma
body: Welcome to the Atlassian Community [@Matthew Langevin](/t5/user/viewprofilepage/user-id/4576435) If you are using Confluence server, simply Hit **Spaces** \> **Create space** in the header, refer [this link](https://confluence.atlassian.com/doc/create-a-space-139463.html#CreateaSpace-sitespaceCreateasitespace) for details.


author: Matthew Langevin
body: How do I become a Space Admin?

I do not have a Create space selection.


author: Kishan Sharma
body: Seems like you are not a member of a group who has access to create space, neither you have been given individual user access to create space on this site. In this case you should reach out to your site admin/confluence admin to grant you the access or help you with creating the space.


author: Nic Brough -Adaptavist-
body: Space admin is granted space by space. The person creating a new space is automatically an admin in the new space

You do not need space admin to create spaces, you need system admin or create space rights, both of which you need to ask your admins for


author: Nic Brough -Adaptavist-
body: Click Spaces in the top menu, and "create space" in the resulting drop-down if you are on Server/DC. If you're using Cloud, then it's Spaces -\> View all spaces -\> Create space

You will need to ensure you have the permission to create spaces (only admins or people in a set of named groups can create spaces. Your admins can tell you how to get the permission if you don't have it)
Table formatting issues after adding filter ribbon
Asked by Astrid Boeckelmann:

Hi,

I have a single (large) table on a single page in confluence.

All rows are perfectly aligned, all additional formatting is removed.

Whenever I add the filter ribbon, individual rows randomly move out of order (i.e. shift to the right and stick out of the table).

I tried to manually delete and re-enter the row, but the same happens when I update.

Anyone come across this issue? Any ideas on how to fix it (i.e. have a filter ribbon and a properly formatted table?)


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Astrid Boeckelmann](/t5/user/viewprofilepage/user-id/4576372) ,

Please clarify what app do you use to filter your tables and what hosting (Cloud/Server/Data Center) do you have?

Our team provides the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app - its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro allows you to filter your tables. Is this the macro that causes your issue?

Everything works fine for our test instances and we didn't receive other similar complaints from our customers.

Please check if you use the latest version of the app (it's 7.9.14 for the Server/Data Center), try to copy the table to another page and apply your filters there.

If nothing helps, raise a support request [here](https://jsd.stiltsoft.com/servicedesk/customer/portal/2/user/login?destination=portal%2F2) (please attach the page storage format: upper right corner -\> menu ... -\> View Storage Format). We'll recreate your table and investigate the issue.


Tags: filter

format

table
How to patch or retrieve data from a server that has security vulnerability?
Asked by john_hoffman_integer_net:

We have been using Confluence and recently went to the free version with limited licenses. There was a security release that warned of a vulnerability so our security team needed to shut down the server.  
What are our options to either patch the server or move data from the server?

We are forced to keep the server shut down for security reasons and can't keep it up for any extended period of time to manually pick through each individual file.


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@john_hoffman_integer_net](/t5/user/viewprofilepage/user-id/4552402)

Have you already applied the mitigation script provided in the [Advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html) ? Was your instance already compromised or you shutdown the server just as a precaution ?


Tags: confluence-server

server
---
Asked by Alma ?valjek:

---


Answers:
author: Kishan Sharma
body: Welcome to Atlassian Community [@Alma ?valjek](/t5/user/viewprofilepage/user-id/4481624)

You can customize the layout of your site using CSS. Refer [this article](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html) for more details, please ensure to read the considerations for using custom CSS mentioned on it. You can first try it for a personal space or dummy space and apply similar styling to other spaces once you have verified and happy with the styling as per your requirements.


Tags: confluence-server

new-to-confluence

server
Arrange Custom Fields
Asked by Ashley Jansen:

Can you arrange the custom fields to be in a certain order or do you have to input them in the order you want them? I don't see a way to drag or edit the placement of my custom fields.


Answers:
author: Deepanshu Natani
body: Hi [@Ashley Jansen](/t5/user/viewprofilepage/user-id/3692967)

Open a card, in the Power-Ups section, click on custom fields.

You will see something like this:

![custom-field.png](https://community.atlassian.com/t5/image/serverpage/image-id/77658i7C16F9CC672F7D5F/image-dimensions/346x268?v=v2 "custom-field.png")

Now, move your mouse pointer to the icon pointed in above image and you will be able to see the move icon/ mouse pointer. Now you can change the order of your fields by dragging.

comments: author: Ashley Jansen
body: Perfect! That worked. Strange I submitted a ticket to Trello and they said it wasn't possible? Thanks!!
Multiple Due Dates or Alarms
Asked by Katie Chase:

Is there a way to add multiple due dates or alarms to a single trello card?


Answers:
author: Teodora V
body: Hi [@Katie Chase](/t5/user/viewprofilepage/user-id/3692885)

Try using the [custom fields](https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields) power-up to create multiple due dates in a trello card.
how to update a pluginData field from a card with obj trello or the API
Asked by Washington Sampaio:

Code created to create a pluginData with javascript\&colon;

const addNewReport = (trello, report) =\> { getReports(trello).then(function (reports) { reports.push(report);  
trello .set('card', reportsVisibility, reportsKey, reports) .then(function () { trello.closeModal(); }) .catch(function (error) { console.log(error); alert("Ocorreu um erro, por favor tente novamente mais tarde"); });  
});}

[I am creating a power-up to make it easy to point tasks in my: company code in git:](https://github.com/washingtonsampaiovieira/Reports-helper)<https://github.com/washingtonsampaiovieira/Reports-helper>

I could not find a way to upgrade or delete a power-up in the documentation.


Answers:
author: Garrett
body: Hey there,

If you're running into trouble with your code, I'd suggest reaching out over on our dev forums here: <https://community.developer.atlassian.com/c/trello>


Tags: power-up
Is it possible to get notification/alert/email when deadline of task is closed or before deadline?
Asked by Muhammad Asif:

i want to get notification as reminder before the closing date of my task/event generated.


Answers:
author: Esme Crutchley
body: Hi [@Muhammad Asif](/t5/user/viewprofilepage/user-id/3693088)

You can achieve this with Butler rules, it wouldn't give you a notification, but it would email you (or another member of the team) and let you know that the card is due. I don't know if that would be useful to you, but I thought that I would suggest it just in case:

![Screenshot 2020-01-05 at 17.38.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/77858iB17A83C503D7610D/image-size/large?v=v2&px=999 "Screenshot 2020-01-05 at 17.38.42.png")

For help on what Butler commands will accept (variables), see this site <https://help.butlerfortrello.com/article/27-variables>

I hope that's helpful, if I can assist in any other way, please let me know!

Esme :)


author: Iago Docando
body: It is possible.

You need to define the conditions you want to trigger your notification and do something along the lines of the following (in this example I'll create a notification for a fixed email address that reminds of the due date 48h before it expires)...

* First, you create a filter similar to "dueDate \>= -48h AND dueDate \<= -47h", adding whatever additional restriction you need like project, issuetype, and so on.
* Second, you go to your project settings and create an automation rule that triggers every hour and runs your JQL filter. Only issues matching that JQL will be acted on by the rule.
* Third, add the Send Custon Email Action to your rule, sending whatever message you want to the desired address.

If you want to notify to dynamic recipients (only the assignee, project roles, watchers...) I believe your best option is to create a new status in your workflows. Call it "dueDate approaching" or similar. Make it so on transition it sends the email. Then simplyl follow the same steps explained before but instead of sending an email on the 3rd step, just create an automatic transition to that new status.

Hope it helps.
Date/time ranges
Asked by Amy Davis:

The issue is that Trello cards only offers one date and start time per card. This is VERY limiting and difficult to work with. I have a business account so I can add on power up's. Is there a power up that would allow me to enter a start time and end time, as well as, a start date and end date? This is critical for our business.

Please let me know if there ia a power up that could help or if you expect to add this feature to Trello soon.

Thanks,

Amy


Answers:
author: Amy Davis
body: This does not allow the data to be visible on the card until it's opened. It also does not sync with the calendar. That's not helpful for our company needs.


author: Ludo
body: Hi

Try custom fields power-up.

You can define customized dates and more.

You can associate butler rules.
How to a width of columns?
Asked by Libor Danek:

Can you help me how to manually or automatically change a width of columns in the Trello? Thank you


Answers:
author: Esme Crutchley
body: Hi [@Libor Danek](/t5/user/viewprofilepage/user-id/3691376)

Are you wanting to adjust the individual widths of the lists? If you're using Chrome, there are Chrome Extensions for using with Trello which extend the functionality quite a bit.

The one that I use is Pro4Trello, which can be found here <https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc>

I use it to adjust the widths of my lists as well as change the background colours, which is AMAZING!

If you want the list of colours that Pro4Trello will accept - here is a list <https://www.w3schools.com/cssreF/css_colors.asp>

This is what mine looks like (without the list widths changed)

![Screenshot 2020-01-05 at 19.08.17.png](https://community.atlassian.com/t5/image/serverpage/image-id/77873iD3D0F70D9EF7C918/image-size/large?v=v2&px=999 "Screenshot 2020-01-05 at 19.08.17.png")I've been using this Chrome Extension for ages, but if you remove the extension all the tweaks you've done will disappear and you won't see any difference on the mobile or native apps, only if you're using Chrome on a desktop (Windows or Mac).

Hope that helps

Esme :)


author: Danny
body: Hi [@Libor Danek](/t5/user/viewprofilepage/user-id/3691376)

There was a [similar question](https://community.atlassian.com/t5/Trello-questions/Is-it-possible-to-change-the-display-dimensions-of-Lists-and/qaq-p/582453) answered here. Unfortunately from what I can find the width is fixed.

Hope this helps,

Danny


author: Matt Bray
body: Hi [@Libor Danek](/t5/user/viewprofilepage/user-id/3691376)

Depending on how many lists you have on one board, you could reduce your browser page zoom. I have set Google chrome to show Trello at 75% page size so I can see 9 full lists at one time.

Hopefully, this helps,

Matt
is there a integration forthcoming for sync.com perchance?
Asked by PM3:

Just migrating off dropbox to sync.com. Any chance there is an integration planned/underway?


Answers:
author: carolyn_canfield
body: Yes, please!! I and my team would definitely appreciate Trello integration with Sync.

I want to simplify my life around Trello to stay organized. This gap is a big unnecessary stumble for me now.

Let's move this upgrade ahead a few notches on the priority list. What do you say, Atlassian?

Thanks!!!

comments: author: Rita_McCracken
body: Agreed!! This would be. Huge win for health services research in Canada!


author: carolyn_canfield
body: The TRELLO - SYNC work flow barrier is such a daily stumble, getting in the way of learning and sharing. The lesson everywhere in our lives is that success lies in collaboration to close gaps and build efficiency. Here is a perfect illustration of what can be gained by a single software alignment.

Imagine: joining up TRELLO and SYNC to reduce busy work, distraction, duplication and omissions. It would be so very much in both company's interest to get together. **2+2 = HUGE**

In pandemic times, everyone is working and sharing ++virtually++ across all the health disciplines and geographies. We really can't afford to slow down the work unnecessarily.

Atlassian can help by making TRELLO - SYNC integration a win-win-win for us all. You'll expand your product uptake, make your customers very happy and promote good corporate citizenship for more effective health services research in Canada ---- and far beyond, circling the globe.

Annoyance reminds us every day of what needs doing. What more can the Atlassian community do to accelerate this integration? Let us know. THANKS.


author: Mike
body: Not that I'm aware of, but I'll make sure the team knows that's something you're looking for!

comments: author: Rita_McCracken
body: Oh! My UBC (Canada) research team just started using Trello in a big way and we would LOVE, LOVE,LOVE sync.com to be integrated. Please add another note on this feature. Thx.


author: Lindsay Hedden
body: My team at Simon Fraser University also uses Sync and Trello and we are in desperate need of this integration as well! Thank you!
Trello - Changing Weekdays Settings
Asked by daniella elrom:

How can I change the weekdays on Trello (butler) to include only Sunday-Thursday and exclude Friday \& Saturday?

Thanks


Answers:
author: Mike
body: Hi Daniella,

I'm afraid that's not currently customizable, but I'll make sure the team knows that's something you'd like to be able to change in the future!

comments: author: ???? ?????? ?????? ????? ?????
body: any news regarding that?