youngmon/atlassian-qna huggingface dataset:
Disable Automatic Select All in Confluence
Asked by Steve Schaefer:

While writing in Confluence, I often click a place that's not text or image and end up with a "select all" (blue background) and it delete the entire page content. I want to disable that, feature since I never need it and it's very annoying.


Answers:
author: Steve Schaefer
body: Here's the issue. I click just inside the left margin and the whole thing turns blue. The NEXT keystroke wipes out everything.

![Issue_blue_Screen.png](https://community.atlassian.com/t5/image/serverpage/image-id/105137i291D6153B8738F71/image-size/large?v=v2&px=999 "Issue_blue_Screen.png")


author: Shannon S
body: Hello Steve,

Welcome to Atlassian Community. It's nice to have you join us.

Confluence doesn't have a specific feature that would cause your entire page content to be selected. In order to do that, you'd need to trigger a shortcut, such as **ctrl/cmd+A**. However, this isn't a specific Confluence shortcut, but triggered by your operating system. Therefore, I believe the problem is likely caused by something external to Confluence.

* When you inadvertently select all page content, is there a menu that you see before-hand, or does everything just automatically select?
* Which browser do you tend to be using when you encounter the issue?
* Would you be able to share with me a video or screenshot of the behavior occurring?

Thank you,

Shannon

comments: author: Shannon S
body: Steve,

Thank you for sharing your example with me. In this case, it appears you're working with page layouts, and when selecting the margin of a single layout, it will select that section and delete it. Note that if you have multiple layouts, it will only remove the one you've selected. The entire page content will be removed only if the page contains a single layout.

The behavior is the intended one in order to select the page layout, but I'm checking now to see if there are any plans or requests to change the behavior when you start typing after having selected the layout.

I'll follow-up with you when I have more information on that.

Take care,

Shannon


author: Shannon S
body: Hello Steve,

My apologies for the long delay; I was without a computer for a few days. I spoke with the team, and I've since raised this as an improvement request:

* [CONFCLOUD-70621](https://jira.atlassian.com/browse/CONFCLOUD-70621) *Prevent inadvertent deletion of layout content when double-clicking to select all.*

You can vote on the request, and you'll automatically be updated in the future if there are any updates on this.

Thank you again, and take care.

Shannon


Tags: cloud
How do I embed a video and use the multimedia widget and not have the file itself show in the page?
Asked by Gregory Muir:

Below is a screenshot from our Confluence.

I uploaded the video the the page and used the multimedia macro to embed the video itself. It works fine. However, I'm now left with the video file itself showing right below the embeded video.

Is there anything I can do to have it not show? I can change it to show as a link which is less obnoxious but could I have it not show at all and retain the video on the page?

Thanks!

* [Confluence](http://www.atlassian.com/software/confluence) 6.15.2

![confluencevid.PNG](/t5/image/serverpage/image-id/104677iF3EBC765E3B771D0/image-size/large?v=v2&px=999 "confluencevid.PNG")


Answers:
author: Thomas Bowskill
body: Hi [@Gregory Muir](/t5/user/viewprofilepage/user-id/4030884)

It should just be a simple case of editing the page and removing the 'file' that sits below the multimedia macro. That grey box below isn't the video file, it's just a thumbnail visual for it that was auto-created when you uploaded it; the video will remain in the page attachments even if you remove any visibility of it on the page itself.

I assume what you did was drag and drop the file onto the page in edit mode, and then add the multimedia macro? When you do that with any file, Confluence assumes you want to display it, so adds a thumbnail. It's safe to delete this thumbnail. If you hit the ellipsis (...) in the top-right of the page, you can see the video under "attachments".

comments: author: Gregory Muir
body: Oh, interesting. That would explain why a video I deleted from the page was still there.

Yes, that's exactly what I did -- drag the content to the page. Good to know!


Tags: confluence-server

server
How to match colours between default status and Table Filter?
Asked by Samson Danziger:

The colours used in the Table Filter and Charts macro do not seem to match the colours used by default in statuses. This is then very confusing in tables.

![Screenshot 2020-07-28 at 18.46.09.png](/t5/image/serverpage/image-id/104670i9895F1D2B5E25093/image-size/large?v=v2&px=999 "Screenshot 2020-07-28 at 18.46.09.png")![Screenshot 2020-07-28 at 18.48.49.png](/t5/image/serverpage/image-id/104669i256F7D7F1B45C283/image-size/large?v=v2&px=999 "Screenshot 2020-07-28 at 18.48.49.png") {#toc-hId--1326790478}
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Some of the colours have slightly different tones, but the key issue is that these conversions have been made:

* Purple -\> grey
* Blue -\> purple

As grey also goes to grey, either purple or grey is essentially blocked as an unambiguous colour.

Is this a know issue?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Samson,

We'll try to fix it shortly.

comments: author: Samson Danziger
body: Hi Andrey,

Thanks. Do you have a timescale on "shortly"? Are we talking days, weeks, or months?


author: Andrey Khaneev _StiltSoft_
body: It is most likely a week.


author: Andrey Khaneev _StiltSoft_
body: Hi Samson,

Colours of statuses in the Table Filter macro are the same as without macro.


author: Samson Danziger
body: Hi Andrey,  

Thanks for working on this, the theme is much better, but the purple one still doesn't match. In my example about, I have "DELIVERING" as the purple colour, but in the table below it is still shown as grey.

<br />

<br />

![Screenshot 2020-08-21 at 09.30.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/107451i0CBB10B86BD10137/image-size/large?v=v2&px=999 "Screenshot 2020-08-21 at 09.30.05.png")


author: Andrey Khaneev _StiltSoft_
body: Hi Samson,

Yes, we are aware of the issue with the purple status. The reason for the issue is that Confluence returns purple status as grey when the Table Filter macro gets its body so it is impossible to distinguish those two statuses. The same issue you can see if you export the page to PDF with those two statuses.


author: Jakub Pander
body: Hi Andrey, is there still any chance for a fix to the purple-grey swap?  
Just stumbled upon it and it's a bit of a bummer :/


author: Andrey Khaneev _StiltSoft_
body: Hi Jakub,

Unfortunately, it can't be fixed in the app until the issue is not fixed in Confluence. As I mentioned before, the same issue you can see if you export purple status to PDF - it is grey there as well.

Please, [contact Atlassian support](https://support.atlassian.com/contact/#/) to boost the issue resolution.


Tags: chart

cloud

colour

table-filter
Creating a simple form
Asked by Caroline Lewis:

I would like to create a simple form for users, that the answers will be populated in a table in a separate child page. Is this possible?

(If I have to download a separate macro will this work for users without the macro)


Answers:
author: Alex Medved _ConfiForms_
body: This is something what is possible with our plugin [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview)

You can build forms of various complexity and create different views over the data you have collected - show it as a table or card, or may be a calendar.. or even the way you like - wysiwyg way. Results can be rendered on the same page or on a different, or even on a different Confluence space.

Once installed on your Confluence as a plugin your users will not need to install anything else by themselves. Everything is browser based.

comments: author: Caroline Lewis
body: Thanks Alex. Do you have to pay for this plugin? I can see there is a free trial but if I want it to continue to work over time is there a cost associated with this?


author: Alex Medved _ConfiForms_
body: Yes, this is a commercial and supported app.

The price depends on the number of users you have in your instance - [https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud\&tab=pricing](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=pricing)


author: Caroline Lewis
body: thanks but my company does not want to continue to pay for plugins over a long period of time (that this page will be)

Ive decided to use Jira tickets instead.


Tags: cloud
how to adjust column width with markdown
Asked by Abhishek Kumar:

We have requirement to publish markdown with tables on confluence page. We are using rest API to publish markdown. I am able to publish table, but table column width is blank. It is not looking too impressing. Please find below markdown syntax and published images. I am using **\<ac:structured-macro ac:name="markdown"\>** to publish markdown with Rest API.

Could you please suggest any approach to adjust column width with markdown? Or how can we configure table with Markdown?

It will be highly appreciated for any clue. Please let me know for any input.

**Markdown Syntax** -

\| Tables \| Are \| Cool \|  
\| ------------- \|:-------------:\| -----:\|  
\| col 3 is \| right-aligned \| $1600 \|  
\| col 2 is \| centered \| $12 \|  
\| zebra stripes \| are neat \| $1 \|

**Published Table On Confluence**

![Confluence_Table.PNG](/t5/image/serverpage/image-id/104653iD10FF040AC91695F/image-size/large?v=v2&px=999 "Confluence_Table.PNG")


Answers:
author: Diego
body: Hello [@Abhishek Kumar](/t5/user/viewprofilepage/user-id/3580442) !

As I understand, you need to create tables via REST API using Markdown and then control the width of the columns themselves.

You should be able to do so by using an HTML block within the markdown. Here is some explanation about this element from the Markdown documentation page:
> * [++***\[CommonMark\] CommonMark Spec - HTML Blocks***++](https://spec.commonmark.org/0.29/#html-blocks)

Here is another community thread that deals with a pretty similar situation:
> * [++***\[Atlassian Community\] How can I set width of Confluence Cloud table columns using Confluence REST API?***++](https://community.atlassian.com/t5/Confluence-questions/How-can-I-set-width-of-Confluence-Cloud-table-columns-using/qaq-p/1327248)

I hope this helps! Looking forward to your reply.


Tags: cloud
Assessment of the current sites and data
Asked by Maxim_Krioukov:

Hi

I'm looking for a way to "export" hierarchy of all sites and pages to do an assessment of what does exist right now in our confluence.

Is there an easy way to do this (maybe export to excel or something like this). I don't really care of all information on the pages, rather than actual structure and how many sites and pages we have

Thanks

Maxim


Answers:
author: Diego
body: Hello [@Maxim_Krioukov](/t5/user/viewprofilepage/user-id/4030631) !

As I understand, you need to export solely the Page Tree structure from all spaces within your Confluence site.

What I can tell is that Confluence does not have this feature. Also, the Page Tree macro is not rendered during an Export to PDF or Word:
> * [++***\[Confluence Cloud\] Include the Page Tree macro result to the exported PDF***++](https://jira.atlassian.com/browse/CONFCLOUD-59476)

What we can do is the following:
> 1. *Create a new page at the top level of your space*
> 2. *Insert the Page tree macro*
> 3. *Under settings for the macro, select the highest level of nesting of your space (this ensures all pages will be displayed in the macro). This setting is called "Start Depth"*
> 4. *Save the page*
> 5. *Using the browser native print option, print this page*

Our documentation on the Page tree macro for the Cloud platform:
> * [++***\[Confluence Cloud\] Insert the Page Tree Macro***++](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/)

You can *place multiple Page Tree macros on the same page* and then use the "*++Restrict to this Space Key++*" setting to display content from another space.

I hope this helps!


Tags: cloud
Adjusting Time Stamp with Jira Iissue/filter macro
Asked by Sean McConnell:

I am using Jira Issue/filter to pull data from my Jira Tickets. I pulled the project and status. Under Display options in I am pulling Start Time and Resolution Time. In the Jira Ticket, the time states are full date with hour min sec. When in the Filter it only pulls date. Is there a way to adjust the Start Time Column to display to pull entire Date with Time Stamp or another option to pull that information into my Confluence page?


Answers:
author: Carla Ann Rowland
body: One way is described on this linked content: <https://confluence.atlassian.com/jirakb/showing-extended-timestamp-in-the-created-column-of-the-issue-navigator-696386698.html>

I am at lunch so I will look for more answers later.


Tags: confluence-server

jira

server
List unsolved inline comment where I'm tagged
Asked by Richard Coffre:

Hi all,

I need to know how can I track the inline comments where I'm tagged and unsolved.  
Therefore I won't miss one.

Have you any ideas?

Best regards,  
Richard


Answers:
author: Matt Reiner [K15t]
body: We just started using [See All Unresolved Comments](https://marketplace.atlassian.com/apps/1216169/see-all-unresolved-comments?hosting=cloud&tab=overview) and it seems to help with this issue.


author: Irina_Bel_Stiltsoft_
body: Hi [@Richard Coffre](/t5/user/viewprofilepage/user-id/3222599) ,

The [Talk Advanced Inline Comments for Confluence](https://marketplace.atlassian.com/apps/978531/talk-advanced-inline-comments?hosting=datacenter&tab=overview) app can help you with your case. Once you start using Talk as inline comments, you can collect them from different spaces and pages with the Talk Report. It automatically provides the following information:

![Talk report.png](https://community.atlassian.com/t5/image/serverpage/image-id/196544i2DB7F94897EEA3D2/image-size/large?v=v2&px=999 "Talk report.png")

A good case is to use this app with the [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app. With the combination of these apps, you can filter comments by a certain user, the priority of a comment (low, medium, or high), and its status(open, archived, or resolved). These filters can help you to see which comments may take your immediate reaction.

![Talk and TF.png](https://community.atlassian.com/t5/image/serverpage/image-id/196546i9A75EEFE17CF186D/image-size/large?v=v2&px=999 "Talk and TF.png")


Tags: inline-comment
Page tree broken
Asked by dkuhn:

Hello everyone, I have a problem in a space that I created some time ago, where the root space area doesn't list anything in the page tree.

The workaround is to go to the home page which I link in the space root area.

I hope that makes sense, any help would be appreciated.

Kind regards,   
David


Answers:
author: Sachin
body: hello [@dkuhn](/t5/user/viewprofilepage/user-id/3620299) , I often face this issue when I do a space migration. To fix the issue goto space tools --\> overview --\> Edit Space Details --\> Remove Home Page --\> Save --\> Edit Space details again --\> Enter Home Page --\> Save. You should be able to see the page on your left sidebar now.


author: Joshua Sneed Contegix
body: Hi dkuhn,

That isn't a lot of information to go on, but it sounds like you may need to investigate [Orphaned pages](https://confluence.atlassian.com/conf614/orphaned-pages-965545633.html) or possible [Reordering pages](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html). Cheers!


Tags: new-to-confluence
How to use importSpace(...) method from old API by Groovy script
Asked by Gal Zemah:

The method from this [link](https://developer.atlassian.com/server/confluence/remote-confluence-methods/)


Answers:
author: Irina Jovanovic
body: <https://www.soapui.org/docs/scripting-and-properties/scripting-and-the-script-library/>

maybe it would be useful...

comments: author: Gal Zemah
body: Not useful.  
Thanks for trying.


Tags: api

confluence-server

rpc

server
How do you organise your Service Desk KB page tree in confluence
Asked by serge calderara:

Dear ll,

I am building for a customer a KB space which is linked to Jira Service Desk in order to offer a powerfull docuementation reference based on situation.

The problem I have today is to find out the proper way to organise my KB space page tree in order that pages gets display in proper logic in jira issue or Serivce Desk help

For exemple with the attached sample we have, all page tree is seen in Service Desk and which is not correct.

![nKAim6JlDN.png](https://community.atlassian.com/t5/image/serverpage/image-id/104595i4251FCB0A70C55C4/image-size/large?v=v2&px=999 "nKAim6JlDN.png")![o3e3CpQlXq.png](https://community.atlassian.com/t5/image/serverpage/image-id/104596i80A4B9D3475ADE25/image-size/large?v=v2&px=999 "o3e3CpQlXq.png")

How do you proceed from your own experience based on :

- Page tree structure ( ex : Technical Support, FAQ, How to,....)  
- How do you handle label in order that the reference article appears logically to proper issue or request ?

- Which type of template do you used in order that content are clearly organise in same way ? one template for each docuement type ? ( sample would help)

Thanks for sharing your approach

regards


Answers:
author: Sergio Baixauli
body: Hi, I have the same question/problem.

Did you solve it?

Best regads

comments: author: serge calderara
body: I have used tags per each issue type and refer that tags in my confluence docuement


Tags: confluence-server

server
Versioning keeping pace with releases and branches
Asked by Peter Teekens:

As we are working with many instances of the software being in different code branches and releases is there a way to keep the Confluence documentation versioning in pace with this?

(In the past I used Subversion in combination with MS folders and Office documents. That worked perfectly well except the merging was cumbersome. Something I expect to be a bit easier with Confluence.)


Answers:
author: Matt Reiner [K15t]
body: Hi [@Peter Teekens](/t5/user/viewprofilepage/user-id/3768483)

My team makes and app called [Scroll Versions](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server&tab=overview) which does this very thing on Server, but it's not on Cloud. :(  

That said, we're exploring a Cloud solution now, and if you'd be interested, I'd love to connect you with our user researcher so we can better understand your needs.

Also, in the interim, you could check out how [ThinkTilt is using our app Scroll Documents for some light versioning](https://www.k15t.com/blog/2019/09/create-a-public-documentation-library-in-confluence-cloud).

Also, some of the content is Server specific, but there are a lot of tips for writing documentation on our guide here: <https://www.k15t.com/rock-the-docs>


Tags: branch

cloud

confluence-cloud

version
Migration Confluence OnPremisse -> Confluence Cloud
Asked by Jaroslav Rudenko:

Migration Confluence Server (onPremise) to Confluence Cloud.

i'm trying to migrate our Confluence Installation on-Premise to Confluence Cloud.  
i created a migration plan with a migration Plug-In.   
My migration plan has a status "saved", after I start the migration, the status changes to "running" for 5 seconds and then comes back to "saved" again.  

Any errors in plan, but "We couldn't check for space key conflicts".


Answers:
author: Sean McConnell
body: I have this same problem. We would give you more information if they message actually had data or information on what is broken. Literally the most frustrating and annoying error message you could give someone. Hey you are broken, but we are not going to tell you what is broken.. Trying adding some information in the error system to help us track down the issues.


author: Joshua Sneed Contegix
body: Hi Jaroslav,

You haven't given us enough to help you and probably need to go through the logs to identify what is occurring. You may want to review the [Confluence Cloud Migration Assistant](https://confluence.atlassian.com/cloud/confluence-cloud-migration-assistant-973486571.html) documentation and possibly reach out to [Atlassian support](https://confluence.atlassian.com/cloud/how-to-contact-migration-support-979413584.html). Cheers!


Tags: cloud
What to pass as user in addUser method to create Confluence users?
Asked by Anibrata Hari:

Hi,

I am trying to create users via **Python script**. I am using the below wsdl URL:

```
https://<server-name>/rpc/soap-axis/confluenceservice-v2?wsdl
```

I am able to use user reactivate and deactivate methods successfully but not able to get the required results from

void addUser(String token, **User user**, String password)

I am not able to find the perfect format to pass the **user data** since its referred as an object. I am not having any problem passing the strings and thus the below methods are giving me required results.

boolean deactivateUser(String token, String username)

boolean reactivateUser(String token, String username)

Also would like to add that the SOAP APIs are deprecated but still we have to use that since REST API is not available to create users.

Any assistance on this will be very helpful for me.

Thanks in advance


Answers:
author: Anibrata Hari
body: Hi all,

Just found out it works if the user info is sent in following format.

```
{'email': 'newuser@funmail.com', 'fullname': 'new user', 'name':'newuser', 'url': 'https://<server-name>/display/~newuser'}
```

This will be in the same format whatever is received from getUser(String token, String username) method and the output will be in some object type. The above data can be assigned to a variable and that variable can be passed in the addUser method which will create the user.

In addUser(String token, **User user** , String password) another Boolean parameter should be added else it won't work. It will look like below finally in python:

addUser(Token, **user**, 'some_pass', True)

Hope it helps someone.


Tags: confluence-server

server