youngmon/atlassian-qna huggingface dataset:
Confluence had problems starting up: Database connection failed
Asked by SThermosash:

Unable to startup confluence after updates.

Caused by: java.lang.RuntimeException: rowCount expected 152476 got 120001 T187.I947  
at org.h2.message.DbException.throwInternalError(DbException.java:242)  
at org.h2.table.RegularTable.checkRowCount(RegularTable.java:169)  
at org.h2.table.RegularTable.addRow(RegularTable.java:120)  
... 15 more


Answers:
author: Milan Chheda [INFOSYSTA]
body: A similar problem has been asked [here](https://community.atlassian.com/t5/Confluence-questions/Confluence-Server-doesn-t-start/qaq-p/843394). Also, if you can share a bit more details from the log file that would be great in better understanding of the problem.


Tags: confluence-server

server
Bug: parentEpic() also returns the epic itself
Asked by Jie Kang:

My expectation is that parentEpic() should only return issues in the epic, not the epic itself.


Answers:
author: Milan Chheda [INFOSYSTA]
body: I think, you can do the following to ++exclude the epics issuetype++ itself from the result:

```
project = JRA and parentEpic in (JRA-123, JRA-456) AND issuetpye not in (Epic)
```

comments: author: Jie Kang
body: that works, [@Milan Chheda \[INFOSYSTA\]](/t5/user/viewprofilepage/user-id/1762365), but I would hope that the behavior of parentEpic() can be fixed by Atlassian.


Tags: cloud

confluence-cloud
Link to expanded macro information - new editor
Asked by Michael Arndt:

I use the /expand macro to organize information on my Confluence pages. Is there a way to link directly to one of these macros so when it loads up the particular information is already expanded?

**I'm using the new editor.**


Answers:
author: Shannon S
body: Hello Michael,

This is not possible in Confluence, but there is currently a feature request for this feature below:

* [CONFCLOUD-27077](https://jira.atlassian.com/browse/CONFCLOUD-27077) *Option to display expand macro expanded/collapsed on page load*

Please vote on the feature to show your interest and you will be automatically added to the list of watchers.

Let us know if you have any questions about this.

Regards,

Shannon


Tags: cloud

confluence-cloud
Not able to create issues into JIRA from Confluence
Asked by Rajeev Chaturvedi:

Hi there,

I have create a page in Confluence and now I am trying to create issues from there into JIRA and it doesn't work.

Following is how its behaving:

When I select any text on the Confluence page and using Confluence Cloud click on the Create issue link, it opens the Create Issue popup, now when I click on the Create button after selecting the JIRA project and Issue Type it goes to Confluence Login page, once the credentials are supplied it goes back to the same page where I was trying to create the issue but the issue didn't get created and displays following error message:

***There were errors creating issues in Jira.***

***Parse error:JSON.parse: unexpected character at line 1 column 1 of the JSON data.***

I am running on Confluence 6.14.1 and JIRA 8.3.3.

![1.Selected Text.png](/t5/image/serverpage/image-id/64892iE46EB37967F5C6B3/image-size/large?v=v2&px=999 "1.Selected Text.png")![2.Clicked on the Create Issue link.png](/t5/image/serverpage/image-id/64895iBAA0582CF9D24837/image-size/large?v=v2&px=999 "2.Clicked on the Create Issue link.png")![3.Clieking on Create Issue sends to login page.png](/t5/image/serverpage/image-id/64893i7B2BF6018668E2C2/image-size/large?v=v2&px=999 "3.Clieking on Create Issue sends to login page.png")![4.After logging in this error is displayed.png](/t5/image/serverpage/image-id/64894iAC84BED588982950/image-size/large?v=v2&px=999 "4.After logging in this error is displayed.png")


Answers:
author: DPKJ
body: This error occurs when Jira return non JSON response. Like when it redirect you to HTML page.

I suggest,

* You verify your Application Link,
* Try Issue-List macro if it works fine,
* Verify you can create issue in project from Jira that you want to try from Confluence.
* If you have access, please review your Confluence and Jira logs, they contain more helpful information in such cases.


Tags: atlassian-support

jira
Two dimensional filter statistics problem for users on Confluence
Asked by James Tam:

I am an admin and have no problem inserting this macro and editing the query/filters. A normal confluence user can insert the macro but it is only blank, nothing can be edited. The Preview is blank.

Is this a permissions issue? Where would I add it if so?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Just stupid question, you user can reproduce that issue in private/incognito mode of browser?

As user has access to Jira and edit on Page of Confluence can do it

Cheers,

Gonchik
Can't Export word
Asked by David_Grigoryan:

After click on "Export to word" get this page


Answers:
author: Cody Stevens
body: Hey [@David_Grigoryan](/t5/user/viewprofilepage/user-id/3543418) ,

It looks like we need some more information for this. It appears you were attempting to add a screenshot to this but it did not attach. Can you please upload the screenshot so we can see the error you are referring to?


Tags: cloud

confluence-cloud
Database: Supported database
Asked by IT Helpdesk:

After ugrading SQL 2008 R2 server to SQL 2012 server also, we are getting following issue.

SQL Server 2008 R2 is not supported. You should migrate to a supported database version.  
Supported versions are: 2016, 2014, 2012


Answers:
author: Kurt Klinner
body: [@IT Helpdesk](/t5/user/viewprofilepage/user-id/3543386)

Which confluence version are you using?

Did the upgrade of the db server work smoothly, did you check the logs?

comments: author: IT Support
body: Yes, the upgrade of db server worked fine.

And I'm using JIRA 8.1.0 version.


author: Kurt Klinner
body: Is the other error you mentioned - collation issue - related to the same instance?

If yes, i would suggest to fix that one first


author: IT Support
body: Yes. I have two issue in same instance.

![Image_1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/64875i0AFB9CA436130BB3/image-size/large?v=v2&px=999 "Image_1.JPG")


author: Vickey Palzor Lepcha
body: My assumption is that if you fix the collation issue - the other issue should go too.


Tags: sql
Database: Your database is using an unsupported collation
Asked by IT Helpdesk:

Your mssql database is currently using an unsupported collation: SQL_Latin1_General_CP1_CI_AS. You should change this to a supported collation: Latin1_General_CI_AI SQL_Latin1_General_CP437_CI_AI


Answers:
author: Kurt Klinner
body: [@IT Helpdesk](/t5/user/viewprofilepage/user-id/3543386)

Please follow the instructions on <https://confluence.atlassian.com/jirakb/health-check-database-collation-in-microsoft-sql-server-943951391.html> to check your collation

Cheers

Kurt


author: James Bullock
body: Not that you asked, but ... consider migrating to PostgreSQL.

There are some -- um -- issues with MySQL, not least that the project founders have migrated over to MariaDB, leaving two closely related DBMS neither full-spectrum supported \& advanced(IMHO), and frankly neither aimed at enterprise-grade features n use cases. (again IMHO.)

/You really did't ask, but dealing with components in your architecture...

To evaluate components of your IT architecture, monitor the traffic of the project teams' discussions, or watch the features \& defects they choose to address vs. not over time. This will tell you what they think is important.

You can usually even come up with a slogan or motif for their tech and how they wrangle it, similar to what this guy did with [company org charts.](http://bonkersworld.net/organizational-charts)

Then compare that to your use cases. This goes for commercial and open source projects, both.


author: Consulente Atlassian
body: <https://community.atlassian.com/t5/Jira-Software-questions/Wrong-collation/qaq-p/682537>


Tags: database
create table with Jira Issues Macro
Asked by Joana Correia:

Dear all,

I usually use the feature "Jira Issues Macro", with predefined filters of the issues I want to see in confluence, but for planning purposes, I would need to add notes to the individual tickets resulting from the filter.

the only way i know how to do this is to create a table and add Jira tickets one by one and add a column for my notes. This is very time consuming and doesn't allow me to track if any changes are made (e.g. an issue is created).

Is there a way of creating a table out of a Jira filter, that puts all the tickets in one column, in individual rows, but allows me to edit the remaining table columns?

I don't want my notes to be reflected in the Jira Tickets.

thank you!!


Answers:
author: Danny
body: Hello [@Joana Correia](/t5/user/viewprofilepage/user-id/3367672)

Unfortunately I do not think this is possible at this time. From my understanding of the above you would like a Confluence table and the Jira Issue macro to be merged, to allow additional columns to be added, such as a Notes column, without affecting the Jira issue data as you want Notes to remain only within the Confluence table.

Your requirements could be achieved by referencing the Issue keys individually for each row within a Confluence table. You can update the Notes column within issue though the content would not be dynamic.

Apologies I cannot be any further assistance,

Danny
Cannot widen Confluence sidebar with Firefox
Asked by Martin Le Brun:

Using Firefox Quantum 68.0.2 (64-bit) When I attempt to drag the Confluence sidebar (the navigation one with the space tree in it) to make it wider, instead the text in the page (to the right) gets highlighted, and the sidebar is minimized.  
Dragging it wider works correctly with Chrome.  
Is this a known defect (Firefox? Confluence?)? Should I log this as a defect? If so, where?


Answers:
author: Shannon S
body: Hello Martin,

Thank you for reporting this to us. I'm attempting to replicate this on Firefox (same version as yours) on my computer. I can confirm that I am able to shrink and expand the sidebar, but if I put my cursor over the minimized sidebar, then it will automatically expand for me to be able to read the text.

It's only when I minimize the sidebar to a point where it's too small to read that it minimizes automatically. I do not experience this when expanding the sidebar.

Would you be able to possibly record the behavior on your computer and share that with us? You can use something like [screencast-o-matic.com](https://screencast-o-matic.com/) to do that.

Otherwise, I would recommend making sure that all add-ons in Firefox are disabled. That way we can ensure an add-on isn't interfering with the behavior.

Regards,

Shannon


Tags: cloud

confluence-cloud
How to make an Excel file (.xlsm) with ODBC connection available via Confluence?
Asked by Andrew Dydak:

Base Goal: Have any user with access to the confluence page to be able to access a Marco-Enabled Excel file that has an ODBC connection to a central database.

I don't care if they have to open excel, I just want to not have to set-up and maintain the ODBC connection to each users computer, just with the excel document stored in Confluence.

If my question is off in any assumptions, please inform me, I am fairly new to this.

(Secondary Goal: Bring in custom field data from Jira that can be passed to the Excel document.  
Tertiary Goal: Bring the Excel Marcos output fields back into Jira/Confluence)


Answers:
author: Aron Gombas _Midori_
body: According to your secondary goal, you will also need to get field values from Jira.

We develop [an app for Jira](https://midori-global.com/products/better-excel-exporter-for-jira/data-center/) that supports both accessing field values and [VB macros](https://midori-global.com/products/better-excel-exporter-for-jira/data-center/documentation/visual-basic-macros). You should try this, and if it is looking good, then you can write a [Groovy script based automation job](https://midori-global.com/products/better-excel-exporter-for-jira/data-center/documentation/automation) which would periodically re-create the Excel file and attach that to a Confluence page.

Although is not real-time, it could be an option to consider.

*(Disclaimer: I am a developer working on this app.)*


author: Jaclyn Mazzarella
body: Hi Andrew, not sure if this will help with your specific parameters, but you can give the app - [Excellentable - Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/1211672/excellentable-spreadsheet-for-confluence?hosting=cloud&tab=overview) a try to see if it works for you and your team!

comments: author: Andrew Dydak
body: At first glance I'm not seeing any evidence that this would allow for any macros. These macros are currently central to the tool. But for other projects this does look interesting.


Tags: cloud

confluence-cloud

ms-excel
Why can't the Org Admin access project pages
Asked by Bob Whitty:

I have created some pages in Confluence that correspond to our Help Desk project in Jira Service Desk. Several of those pages contain graphs showing various analytics based on our workload.

When my Boss (Org Admin and Site Admin) tries to access the pages with the graphs, he gets the following:

"The project selected isn't valid or it's restricted"  

The project is certainly valid - it's been rolled out across the entire company. I have checked all his permissions, restrictions on the pages in question and site access. I have found nothing to prevent him from accessing these pages.

Has anyone else run into this type of problem before?

Thanks Folks!

Bob


Answers:
author: Ang?lica Luz
body: Hi Bob,

Thank you for reaching out to Atlassian Community!  
A site-admin is someone that can access the Administration page of the instance, but if a site-admin is not added to default groups and added to a project, they won't be able to access pages or projects.  
Please, check if the site-admin was added to the group jira-servicedesk-users and if he was added to the role administrator or service desk agent in the project.

Regards,  
Ang?lica

comments: author: Bob Whitty
body: Hi Angelica -

You were 100% right. I neglected to add the Boss to Jira Service Desk. Once I did, he could see everything he needed.

Thank You SO Much!

Bob


Tags: cloud

confluence-cloud
Why can I not add an event to a calendar?
Asked by Sara Swinehart:

When editing a calendar, I can't add events.


Answers:
author: Sara Swinehart
body: Trying to edit in the macro

I own the page where the calendar is (but not the space)

No errors, the button just doesn't seem to exist.

Wait... oops. I wasn't editing in the right place. Calendar can only be edited once published. wow, I feel silly! haha, Thanks Brittany!


author: Brittany Wispell
body: Hi [@Sara Swinehart](/t5/user/viewprofilepage/user-id/3543173)

Need a little bit more info.

Where are you trying to edit the calendar?  
Do you own the page that the calendar is on?   
Are you getting any errors when trying to add an event?


Tags: team-calendars-for-confluence
Unable to find user while granting access
Asked by Mike Mullins:

I am trying to grant access to a page and when I am trying to find the user, it will not show up. I have tried user name as well as full name.


Answers:
author: Brittany Wispell
body: Hi [@Mike Mullins](/t5/user/viewprofilepage/user-id/2598956)

Where are you trying to grant access for the user?

Are you on Confluence Cloud or Server?

There are two places to allow access:

1. Permission of a Space
2. Permission of a Page

I can send you images once I know which instance type you have.

Thanks!

comments: author: Mike Mullins
body: Stupid question, how can I find out if its cloud or server? It is one specific person. I see his name in the permissions tab in the individual users section. I am trying to add him to a specific page and it will not find his name at all!


author: Brittany Wispell
body: Does it look like this? ![Image result for atlassian confluence cloud](https://confluence.atlassian.com/confcloud/files/954243460/954243425/1/1532129368493/Screen+Shot+2018-07-20+at+3.36.35+PM.png)

Or does it look like this?

![Image result for confluence Server](https://plugins.miniorange.com/wp-content/uploads/2019/06/confluence-saml-2.png)
How to create jira issue from confluence table and auto update confluence table with issue links
Asked by Andy Creech:

Hi All,

When I create Jira issue from a confluence table, links to the created Jira issues are not updated/added automatically inline into the Confluence table. Back in 2013, this was demoed by Atlassian and was part of the reason we decided to use Jira and Confluence together ([Confluence Video](https://www.youtube.com/watch?v=reiLHEIlXDc%20)).

We are using Jira Software classic projects on Jira Cloud and Confluence Cloud. We have linked the project to the confluence site and have the text pop-up in the profile enabled. I am able to create the Jira issues from the table, just not getting the reference update in Confluence. When I add the Jira issue manually to confluence, the Mention In section on the Jira ticket is updating.

Any help would be a boon for us as we have hundreds of requirements and need to maintain a tracebility matrix as we move forward with out processes.

[@David Ennis](/t5/user/viewprofilepage/user-id/3267153)

[@Angie Platten](/t5/user/viewprofilepage/user-id/3531574)

[@Lilly Vu](/t5/user/viewprofilepage/user-id/1634960)


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Do you mean integration works in one way ?

Cheers,

Gonchik

comments: author: Andy Creech
body: I don't believe that is he intention, but that is what is happening. The Jira issues are created from the table in confluence Cloud, but not information about the tickets is updated or logged in the originating Confluence table or page. Based on the video above and other videos demos of the two tools, that is not how it is supposed to work.


author: Yoram Landau
body: I am having the exact same problem. Have you been able to figure it out?


Tags: bug

confluence-cloud

integration

jira-cloud

jira-software

jira-software-cloud
Difficulties with REST API
Asked by Graham Whitehouse:

Hello all

I'm new to Confluence and struggling a bit with the API.

I am trying to run a basic query to get details for a Space but constantly getting 401 errors - I am a site-admin / administrator...

What special permissions do I need to be able to access the space via REST? I a using basic auth, calling the following URL:

```
https://<confluence-host>/wiki/rest/api/space/<spaceKey>
```

Any help is appreciated!


Answers:
author: Stan Ry
body: Hi, basically it's no further than:

```
curl -k -u your_confluence_account -X GET https://example.net/<instance_name>/rest/api/space/<space_key>
```


author: Ilya Turov
body: Hello, Atlassian has recently [deprecated](https://confluence.atlassian.com/cloud/deprecation-of-basic-authentication-with-passwords-for-jira-and-confluence-apis-972355348.html) the basic auth for cloud applications because of security reasons. You should try either token or oauth methods.


Tags: cloud

confluence-cloud

rest-api
Confluence Search that defaults to listing results rather than jumping to top recommendation
Asked by Bill Franz:

Some users have shown interest in searches defaulting to showing the list of results when they press enter, rather than opening the top result. So basically making the bottom option of Search for "search phrase" as the default trigger when hitting enter.

Anybody know if this is possible to do either for a Confluence instance, or even better yet as a user search preference? I suspect some users would like this behavior but others would not.


Answers:
author: Bill Franz
body: So I found out this can sort of be supported by disabling Quick Navigation. The two issues I see here are

1. You lose the helpfulness of the Quick Navigation results.

2. It is a project wide setting, so it would be one or the other for all users.

I think I'll be logging a couple of feature/enhancement requests related to this.


Tags: confluence-server

search

server
Filter the column in Confluence
Asked by Karine gevorgyan:

Hello,  
Please indicate how you can insert the filter function for the table in the confluence.

I have created a large table in confluence and want to have a filter function for each column. Is it possible to issue and how.  
Thank you in advance for your kind support and help.

Best

Karine


Answers:
author: Karine gevorgyan
body: Hi Mirek,

Thank you very much for your kind feedback and support. I will use your suggested link and in case of questions will revert back to you.  
Best.

Karine


author: Mirek
body: I think you need to use a plugin like this to achieve table filtering

[https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
Dropped calls when answering; dropped calls when dialing
Asked by Joshua Rupp:

So, I have the UC One app on my phone, and when I am working remotely I have the phone system set up to dial my phone directly instead of forwarding (so my work voicemail will pick up instead of my personal voicemail, and so I can call off my work number instead of my personal number).

The issue though, is that when I try to answer calls, they're almost always dropped. Additionally, when I try to use the app to call (instead of my phone) the call will only go through for half a ring and drop.

Does anyone know why this is happening and/or how to avoid it from happening?

Edit: I can't seem to respond to your comment, so here's my response:

*Thanks for the response, Daniel.*

*I don't believe our IT department is too familiar with the program as there has been some substantial turnover here.*

*I feel like I'm way in over my head on this, as I can't even comprehend not having public support for something. I'll reach out to my IT department and see if they can start researching this for me. I figure, if I am having a problem with it, I'm sure others are too.*

*Thanks again!*


Answers:
author: Daniel Eads
body: Hey Joshua,

Welcome to the Atlassian Community! We support Atlassian products like Jira, Confluence, and Trello.

Looks like you're asking about Cisco's Unified Communications (UC) app - it doesn't appear that there's public support available for that and Cisco suggests working with one of their partners directly for support. Does your IT department have someone familiar with Cisco products that could help out?

Cheers,  
Daniel
i use confluence cloud accessed by a HTTPS proxy and we cannot edit docs
Asked by Sylvain DESMIER:

when i access direct by web, the editing is allowed. when i set up my company proxy, editing is not possible. my chrome developper says 403 on access to wss://synchrony.atlassian.com/v1/bayeux-sync1


Answers:
author: Sylvain DESMIER
body: Solved with whitelisting websocket for synchrony
How to apply template on existing pages
Asked by Karteek:

I have so many page, I need to apply template on most of the pages, instead of applying on individual page, is there any option to apply existing pages


Answers:
author: Shannon S
body: Hello Karteek,

I just replied on your other thread. The template is what is used to create the page, so it's not possible to apply to a page that's already been created.

You can re-create a page using the template, and then copy and paste the data in from the old page, and archive or remove the former page.

Let me know if that's clear or if you have any questions.

Regards,

Shannon


Tags: confluence-server

server