youngmon/atlassian-qna huggingface dataset:
Migrating Confluence Server to Cloud Error
Asked by Kade Price:

I've been able to migrate a few spaces, but I have one space. My largest space that keeps erroring out. It is about 750 pages, and 1GB in attachments.

I get this error  
Import to cloud failed. Message: com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Failed to call to IDP to invite user

The space gets created, the pages are there, no attachments are there though.

I select the single space, with no users. We have a lot of users that are customers that do not need to be imported into the cloud.

My attachments are on a mounted S3 bucket. Attachments in other spaces works.

System is Ubuntu 14.04

I have a full system backup every night. Is there a way to take that backup and use it to import.


Answers:
author: Ramona Scripcaru
body: Hey Kade,

I think that this space migration is affected by this bug <https://jira.atlassian.com/browse/CONFDEV-62694>.

It will really help if you can please provide us with a backup and we'll try to import it from our side, a full backup is good, also, you can provide us with a space export, you can generate this anytime by checking these steps:

1. Go to your source site and select the space
2. Click on the space name in the sidebar and choose the cog icon setting
3. Choose **Content Tools** \> **Export**
4. Select **XML** and hit **Next**

For detailed instructions, please refer to [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html).

I wanted to raise a support case for you, but I've noticed you have already raised one, can you please upload this backup to <https://transfer.atlassian.com/> for the case id that you have opened and we will check it?

Cheers,

Ramona

Cloud migration specialist


author: Ramona Scripcaru
body: Hey [@Kade Price](/t5/user/viewprofilepage/user-id/2584707) ,

As an update, I have noticed that if we check the users that have an invalid format, or duplicate email address in the plugin plan pre-checks, this error will be resolved.

The reason behind is that even if you uncheck to migrate users, the plan will add users accounts for emails that can be identified in the space exports, in order to map the Confluence Content. The users added in this step will not count against your license as will not have product access, but if the email addresses are invalid or duplicate the plan might fail with this error *Failed to call to IDP to invite user.*

Cheers,

Ramona


Tags: cloud

confluence-cloud
disabling the like button on a space
Asked by Terri Yeago:

For a particular space (not globally), I would like to disable the comments (which I did under permissions) and the like button. Can I remove the like button w/o making a global change?


Answers:
author: Nicolai Sibler
body: Hi [@Terri Yeago](/t5/user/viewprofilepage/user-id/145563) ,

while disabling Likes and Comments is a global configuration, you could hide them with CSS on a space level.

Go to Space Tools ? Look an Feel ? Stylesheet and add the following:

```
#comments-section {  

display:none;  

}  

  

#likes-section  {  

display:none;  

}
```

comments: author: Terri Yeago
body: Thank you so much! It worked!


author: Bhushan Nagaraj
body: [@Terri Yeago](/t5/user/viewprofilepage/user-id/145563) ,

Disabling Likes is a global configuration.

However, if you are on Confluence Server or Data Center, a workaround is available at <https://community.atlassian.com/t5/Confluence-questions/disable-like-button/qaq-p/90327>

Regards

Bhushan


Tags: confluence-server

server
Why do variables all of sudden not work when I create a page from a Template?
Asked by Sasha_Tiede:

Hello,

I've been using Confluence Cloud for about a month now, and I have created custom page templates that use variables. Before, when I created a page from one of these templates, the first step was to fill in the variable values, and then confluence brought me to the general edit page screen.

Now ( and I have not changed anything in the template ), when I create a page from one of these templates, there is no option to fill in these variable values... i just go straight to the general edit page screen, and my variables are not there.

Any help is appreciated, thanks!


Answers:
author: ???????? ????????
body: I have the same issue with confluence cloud


author: rod
body: I think that this problem is documented here: <https://jira.atlassian.com/browse/CONFCLOUD-66456>

If it is please add yourself to "Affected customers" to push for a fix! :)


author: Johannes Mattes
body: same issue here with the "new editing experience"... in a second cloud instance with the old editor i have no problems with templates and variables. Any help? Thanks!


author: Luca Graf
body: I do have exactly the same problem.  
My templates are completely broken right now. Please let us know if you are aware of the problem and are working to fix it?


author: Christian Rahn
body: Same issue here.


Tags: cloud

confluence-cloud
How to upgrade Confluence web version?
Asked by Gordon:

I have checked the instruction [upgrading-confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)and it is all about downloaded installer which is not applicable for our case.

We are using a web version of Confluence which has a customized URL ([https://confluence.xxx.xxx.xxx.com](https://confluence.3p.music.a2z.com/)) with a EC2 host created on AWS.

Is there any instruction on how to upgrade it to latest version. Someone reports us the vulnerability of our current version 6.7.0. We would like to upgrade to higher version to fix this.

Thanks!


Answers:
author: Sid
body: Hi [@Gordon](/t5/user/viewprofilepage/user-id/3153109) ,

You can find all the confluence server archives here and download the version you want to

<https://www.atlassian.com/software/confluence/download-archives>

the link you have upgrading confluence is pretty much the instructions to upgrade the app. if you want to upgrade manually you can follow these instruction - <https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html>

Also for AWS there are also CF templates for datacenter version -[https://www.atlassian.com/enterprise/data-center/aws](https://www.atlassian.com/enterprise/data-center/aws?)

Let us know if you still have any questions


author: Craig Castle-Mead
body: Hi,

if the installer doesn't seem relevant, please look at <https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html> - this should help.

CCM
How can I insert hyperlinks in a blank page?
Asked by larissa:

As I try to hyperlink, I don't seem to be able to click "link"


Answers:
author: Dominic Lagger
body: Hi [@Larissa Chern](/t5/user/viewprofilepage/user-id/3153567)

In the edit mode, you just click the link and then a tooltip opens, there you can click "Go to link".

Here is the documentation of [Links](https://confluence.atlassian.com/doc/links-776656293.html)

If this answer is not what you excpected, please share a printscreen of what you try to do.


Tags: cloud

confluence-cloud
How to link to section of confluence template doc
Asked by Brady Dukart:

![Screen Shot 2019-05-08 at 1.10.24 PM.png](/t5/image/serverpage/image-id/53898iD5BA7062A75310D9/image-size/large?v=v2&px=999 "Screen Shot 2019-05-08 at 1.10.24 PM.png")Unable to anchor to section with any anchor name. Seems like a confluence bug


Answers:
author: Jennifer Hemmens
body: Hey Brady,

This is a known bug for anchors in templates :( <https://jira.atlassian.com/browse/CONFSERVER-26897>

By the looks of it, the Atlassian team has picked it up.
code block editing shortcut in confluence
Asked by Scott Federman:

I am able to create a code block on a confluence page by using {code:language=Python}. Is there a way to edit any of the other parameters?

EX: {code:language=python,theme=rdark,lineNumbers=True}


Answers:
author: Scott Federman
body: It looks like this can be done by separating parameters with a pipe as opposed to a comma


Tags: confluence-server

server
XrayExportBuilder - issueKeys
Asked by Karl Hudgell:

I'm trying to export feature files using issueKeys, in my pipeline I have this step..

step(\[ $class: 'XrayExportBuilder', filePath: 'tests/API/features/', keys: 'VA-1332', serverInstance: SERVER_INSTANCE \])

but it reports -

```
ERROR: Unable to download features: Please provide the issue keys or filter ID
```

If I use the REST api with /rest/raven/1.0/export/test?keys=VA-1332

Then the features are exported correctly, I can't work out what to do, as the documentation doesn't appear to align to the required pipeline fields on [here](https://confluence.xpand-it.com/display/public/XRAY/Integration+with+Jenkins)

Thanks


Answers:
author: Karl Hudgell
body: step(\[ $class: 'XrayExportBuilder', filePath: 'tests/API/features/', issues: 'VA-1332', serverInstance:SERVER_INSTANCE \])

issues is the correct field to use.


Tags: confluence-server

server

xray
Refined Mobile for Confluence Cloud?
Asked by Julie:

We are gathering information and planning for a potential migration from Confluence server to Confluence cloud. Is there a Refined Mobile Add-In for the cloud version? Or is it not needed? Could not find any info on an alternative. Thanks!


Answers:
author: Maria Heij [Refined]
body: Hello Julie

My name is Maria and I work at Refined, the makers of RefinedMobile.

RefinedMobile is only available for Confluence server, and I guess that even though I don't know the feature scope you would have the option of going with the Confluence Cloud app from Atlassian: <https://confluence.atlassian.com/confcloud/get-the-confluence-cloud-mobile-app-724764728.html>

You are welcome to get in touch with our support team if you have further questions.

Best Regards, Maria Heij
WGET from 404 error
Asked by Steve Boydon:

Hi

I'm having problems downloading the latest confluence via ubuntu commandline

wget <https://www.atlassian.com/software/confluence/download/atlassian-confluence-6.15.4-x64.bin>   
--2019-05-08 14:17:01-- <https://www.atlassian.com/software/confluence/download/atlassian-confluence-6.15.4-x64.bin>  
Resolving [www.atlassian.com](http://www.atlassian.com) ([www.atlassian.com](http://www.atlassian.com))... 18.234.32.153, 18.234.32.152, 18.234.32.154  
Connecting to [www.atlassian.com](http://www.atlassian.com) ([www.atlassian.com)\|18.234.32.153\|:443](http://www.atlassian.com)|18.234.32.153|:443)... connected.  
HTTP request sent, awaiting response... 404 Not Found  
2019-05-08 14:17:01 ERROR 404: Not Found.  

I'm connecting just cannot grab file.

Any help appreciated

Steve


Answers:
author: Diego
body: Hello there!

Steve I believe that our issue here lies on where we are requesting the file. Looking at the download link taken straight from our Download Page I see this:

```
https://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-6.15.4-x64.bin
```

While on your link we have this:

```
https://www.atlassian.com/software/confluence/download/atlassian-confluence-6.15.4-x64.bin
```

We are currently looking at the **incorrect path,** taking in consideration the URL you used to try and download the \*.bin file. It seems we are missing the /binary/ part of it.

Would it be possible for you to try the URL linked above? Here is how it should look like:

```
wget https://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-6.15.4-x64.bin
```

Hope this helps. Let us know if this works for you Steve!

comments: author: Steve Boydon
body: Perfect.

It works fine. Please resolve :)

Now off to do my install.

rgds

Steve


author: Diego
body: Glad to help Steve!

If you ever need to know something, come share with the Community.


author: Waleed Gourashi
body: THANKS IT WORKS VERY WELL;
Restrict a person from viewing certain pages within a space
Asked by Kathryn Moore:

Hello,

I was wondering if it was possible to give a person access to a space, and then restrict viewing for them on certain pages within that space?

From looking at the page-restrictions functionality you can only seem to restrict people from editing a page within a space and can't restrict viewing.

All help is greatly appreciated!


Answers:
author: Victor Mutambuki
body: Kathryn,

See attached. You can restrict both at the same time. Select the last option while on the page.

Victor

![Screen Shot 2019-05-08 at 9.42.21 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/53878iA99C887A2E9381EA/image-dimensions/493x173?v=v2 "Screen Shot 2019-05-08 at 9.42.21 AM.png")

comments: author: Kathryn Moore
body: Great answer- thank you!


Tags: cloud

confluence-cloud
Change sort order Meeting Notes
Asked by Barry McWilliams:

I am in the process of converting some meeting summaries into Meeting Notes, using the template built into Confluence.

The default sort order appears to be: most-recently created Meeting Notes at the top.

This is fine for all new meetings, but if I want to add older meetings to this page, I don't want them to appear out of order.

Is there a way to manage this?


Answers:
author: Shannon S
body: Hi Barry,

Welcome to Community! It's great to meet you.

I don't believe it's possible to change the sort order of the Meeting Notes macro, but another community user has an interesting solution below:

* [how can I sort pages for meeting notes in confluence?](https://community.atlassian.com/t5/Confluence-questions/how-can-I-sort-pages-for-meeting-notes-in-confluence/qaq-p/593309)

> Put the [Page Tree Macro](https://confluence.atlassian.com/confcloud/page-tree-macro-724765260.html) on your page, set the root for your meeting-note-pages and then you can sort them as shown here:
>
> ![sortorder.png](https://tnckb94959.i.lithium.com/t5/image/serverpage/image-id/1802iDD8C5E0F0ACA01B0/image-size/large?v=1.0&px=999 "sortorder.png")

You should be able to use that macro as a workaround. Let me know if it works!

Regards,

Shannon

comments: author: Rebecca Perez
body: Thank you so much for this. Brilliant.


Tags: cloud

confluence-cloud
List of active users
Asked by Daniel Silva:

Hi,

I recently upgraded my confluence license and needed to remove users from my space so that the assets fit within the license number.

Currently the license is 10 users and the system returns me 38 active. I need to find a listing of these users to be able to disable them.

![image 1.PNG](/t5/image/serverpage/image-id/53869i667D279B0769C286/image-size/large?v=v2&px=999 "image 1.PNG")

In the option to list all users, we have hundreds of users. Our system was integrated with AD.

![Image 2.PNG](/t5/image/serverpage/image-id/53870i6F7AE97496461954/image-size/large?v=v2&px=999 "Image 2.PNG")

How can I list these active users?

Best Regards


Answers:
author: Shannon S
body: Hello there, Roberto!

Happy to assist you with this.

We have an article below with a few different ways you can determine which users are licensed:

* [How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)

> Within the UI, you can get a listing of groups and users that are assigned Global Permissions by navigating to **Confluence Admin \> Global Permissions** . You can find the groups via **Confluence Admin \> Groups** to reveal their members.

Within the article, there is also a way to find out via the database, so review that out if you want to do it outside of the UI.

We also have a feature request below to add this as a feature in the UI:

* [CONFSERVER-54271](https://jira.atlassian.com/browse/CONFSERVER-54271) *Have a function to export a list of users counting towards Confluence license*

I would recommend voting on the feature and watching it so you can receive updates in the future if anything changes.

I hope this has been of some help to you, but if you have any further issues, please do let me know.

Regards,

Shannon

comments: author: Daniel Silva
body: Shannon,

Very thank you!

Best Regards!

Roberto Miasack


author: Shannon S
body: You're very welcome, Roberto!

Just let me know if you have any questions! Otherwise, take care and have a pleasant rest of your week.

Regards,

Shannon


Tags: confluence-server

jira

server
create a new user macro
Asked by Lena Trofymenko:

I'm trying to create a new user macro using the following online help article <https://confluence.atlassian.com/conf614/writing-user-macros-965546185.html> but under the 'general configuration' settings there's no User Macros option for me

Am I missing something or does it require some other subscription plan?


Answers:
author: Nic Brough -Adaptavist-
body: I am guessing you are on Confluence Cloud, not server?

If that is the case, then you can't do user macros on Cloud, it's a restricted function (i.e. atlassian support only)


author: Pepper Hope
body: Thanks for this information. Nice.
Disable Confluence intro / onboarding screen
Asked by MatthiasS:

Hi,

how can I disable that screen for first time users that asks them to invite further team members?

Thanks

Matt


Answers:
author: Thomas ?hrbom
body: This is currently not possible on Confluence Cloud. This is very annoying. It was reported as a bug back in April 2016. Please vote and follow the issue here: <https://jira.atlassian.com/browse/CONFCLOUD-41550>


author: Teemu Niemi
body: Do you mean welcome.action -screen?

<https://confluence.atlassian.com/confkb/how-to-skip-the-onboarding-page-welcome-action-for-new-users-in-confluence-777016501.html>

comments: author: MatthiasS
body: Yes, but for Confluence Cloud. That tutorial does not work there.


author: MatthiasS
body: .


Tags: cloud

confluence-cloud
Getting metadata from "Page Properties Report Macro" via REST API
Asked by Evangelos Mantadakis:

Would it be possible to get the HTML content of the"Page Properties Report Macro" using a REST API call ?


Answers:
author: Stephen Sifers
body: Hello Evangelos,

Using the REST API to get the content of a page is simplified by adding an expand to the end of your API URI. This may look something as follows:

```
http://example.com/confluence/rest/api/content/1234?expand=space,body.view
```

Using the following endpoint: [GET /rest/api/content/{id}](https://docs.atlassian.com/ConfluenceServer/rest/6.15.4/#api/content-getContentById)

This will allow the response to include the following within the response which will include any macros you have present:

```
"body": {
???????"view": {
???????????"value": "<p><h1>Example</h1>Some example content body</p>",
???????????"representation": "view",
???????????"_expandable": {
???????????????"content": "/rest/api/content/1234"
???????????}
???????}
```

I hope this proves helpful and you're able to grab the content of your Confluence pages and macros without issue.

Regards,  
Stephen Sifers


Tags: atl-adm
Different user from different spaces shall updated the same file?
Asked by Burak Bi?er:

Hi there,

How do I change somethings on page that is updated in all places where that is used.  

Is it possible or not ?

For example:  

I created a space called "burak" then I opened a page write something or create an excel there.   
Somebody in our company copied the excel and use it and add something on the excel. (Excel Name Same). Is it possible the confluence update my Excel too in Burak Space ?

Second questions is about sub-pages,  
Does confluence apply the last update to all sub-parts?


Answers:
author: Nic Brough -Adaptavist-
body: Not directly. In general, an edit on a page (or attachment) is for that page (or attachment), there's nothing that would duplicate it.

Confluence re-uses content by using "include". If you need something to be repeated, then you do not copy it, you should have one single source of the stuff to be repeated, and use the "include" or "include-excerpt" macro to show it in all the places it should appear. This way, you only have to edit the content once, and not worry about copies of it.

comments: author: Burak Bi?er
body: Thank you its very heplful.
problem with login to email
Asked by Agnieszka Kowal:

Hello. I have email biuro@planeta-podrozy.pl and cant login , in night i saw e-mail who likes as spam from my meil. could u check this?


Answers:
author: Nic Brough -Adaptavist-
body: You will need to talk to your administrators to discover what has gone wrong and they should be able to get you back in. We can't help you with emails or your Confluence directly, only guide you, as we have no access.
Group of user defined template
Asked by SamVijay:

Group of user defined template:

I have created user defined templates. How to make the list of templates available by default in each new space created.

Regards

Sam Vijay


Answers:
author: Nic Brough -Adaptavist-
body: Add them to the global templates, that will make them available everywhere.

comments: author: SamVijay
body: Hi Nic,

But I do not have the global admin permissions

Regards,

Sam


author: SamVijay
body: Also , I want the child page to have the list of template to appear . When ever a new Space is created.

Can we configure this?


author: Nic Brough -Adaptavist-
body: You can only promote templates globally if you are a Confluence admin. You'll need to talk to your administrators about this.

If you do get them promoted, all spaces will have the templates available when a page is created.


author: SamVijay
body: Thank You Nic


Tags: cloud

confluence-cloud
Unknown macro: 'Widget'
Asked by Bobette:

I use the 'Widget Connector' macro on a wiki page to give access to videos. For some time now, the video previews are no longer showing, and I see an error reading 'Unknown macro: 'Widget''. Can you please tell me what's up and how I can fix this?

Thank you.


Answers:
author: Kat Warner
body: A Confluence system administrator may have deactivated this macro due to [this advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html).

comments: author: Bobette
body: Thank you but please note that the link you give is broken ('Nothing to see here...'). Can you give me the correct link, please?


author: Kat Warner
body: I've updated the link.


Tags: confluence-server

server
Confluence System Macros not working after upgrade to 6.14.3
Asked by Felix:

Hi All,

We have recently upgraded to Confluence 6.14.3 and macros such as Children Display, Status, Table of Contents, Roadmap Planner, etc do not load and new macros cannot be inserted.

We have tried enabling the html module as seen [here](https://confluence.atlassian.com/doc/html-macro-38273085.html "HTML Macro") but it did not make a difference.

When trying to insert a new macro to a page, nothing happens once you click on Insert. However, the preview of the macro works before you click Insert.

Is there another setting that needs to be looked at?

Thanks all!

Felix.


Answers:
author: Felix
body: This issue is now resolved.

When trying to use a macro, this error message was produced:

*Cause*   
*java.lang.NullPointerException at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264)*

Solution:

It is trying to use a library of fonts

* Additional font packages were installed
* Restart Confluence


author: Rambabu Patina _Appfire_
body: Hi [@Felix](/t5/user/viewprofilepage/user-id/3148528) , Welcome to the community.

It would be helpful if you can post any errors or log messages you were encountering.

Thanks,  
Ram.

comments: author: Felix
body: Hi [@Rambabu Patina _Appfire_](/t5/user/viewprofilepage/user-id/1168698)

No error messages at all.

Will obtain log messages and let you know.


Tags: confluence-server

server