youngmon/atlassian-qna huggingface dataset:
Filter are not shown from Table Spreadsheet Include
Asked by Nicolas Goutte:

Hello,  

See below where a filter is applied to select only lines with "A" but the Table Spreadsheet Include is showing all lines.  

Could help me with this issue?  

Thank you,

**\*\* without any filter \*\***

![2024-04-23 16_07_59-Spreadsheet test - Confluence.png](/t5/image/serverpage/image-id/320060iAA567F258C469F0E/image-dimensions/201x306?v=v2 "2024-04-23 16_07_59-Spreadsheet test - Confluence.png")

**\*\* with filter "A" \*\***

![2024-04-23 16_08_52-Spreadsheet test - Confluence.png](/t5/image/serverpage/image-id/320061i61DFF9D4FBB2372D/image-dimensions/202x309?v=v2 "2024-04-23 16_08_52-Spreadsheet test - Confluence.png")


Answers:
author: Stiltsoft support
body: Hi [@Nicolas Goutte](/t5/user/viewprofilepage/user-id/5418947) ,

It's an expected behavior, I'm afraid.

In the Table Spreadsheet Include macro you select to show the whole sheet or a specific cell range. So, when you filter smth in the source Table Spreadsheet, the cells are not deleted, they are just temporarily hidden.

So, the workaround will be to wrap your Table Spreadsheet Include macro in the Table Filter macro (all our macros are compatible) and filter it on the fly. So, your users won't be able to make any changes to the original spreadsheet as they work with the reused content but they will be able to filter the required data.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet
Create a table in Table Transformer using function like Create Table, Varchar, Primary key
Asked by Dhiraj Kr_ Gupta:

I want to Create a table which would generate automatic unique I'd for each record in SQL.

Can you suggest by using create table, varchar, etc,


Answers:
author: Stiltsoft support
body: Hi [@Dhiraj Kr_ Gupta](/t5/user/viewprofilepage/user-id/5375074) ,

To get a unique ID for a record, you may use the [UUID()](https://www.geeksforgeeks.org/uuid-function-in-mysql/) function:

![Tue 10-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/320120i337AFC3B35294F15/image-size/large?v=v2&px=999 "Tue 10-1.png")

SELECT UUID() AS 'Universal Unique Identifier',  
\*  
FROM T\*

![Tue 9-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/320121i003476637D779F2E/image-size/large?v=v2&px=999 "Tue 9-2.png")

The IDs will be unique within the current source table but they will be updated every time you publish the page.

So, if you need them as passwords, primary keys, etc. you may generate them once and then copy to a real column of your existing table.

If your case is that you have smth like Surname, Name, Department, Column 1 - Column N in your first table and Surname, Name, Department, Column N+1 - Column N+N in your second table, but you can't look up them because the surnames are not unique, you may use the following workaround: just concatenate the first three common columns.

As a result, you'll get a key column that is Surname + Name + Department. This column will be a unique one, so, you'll be able to look up your tables just fine.

Hope I was able to make myself clear.


Tags: filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer

unknown-hosting-type
Filter results using multiple labels in Jira plan using AND operator
Asked by Priya ThirumalaiKrishnamoorth:

I need a solution for Jira plans were we can filter results using multiple labels and that uses "AND" operator instead of "OR" operator


Answers:
author: Karan Sachdev
body: Hey [@Priya ThirumalaiKrishnamoorth](/t5/user/viewprofilepage/user-id/5462261) ,

This is currently not possible and a feature request has been logged:

<https://jira.atlassian.com/browse/JSWCLOUD-26350>

You may follow the workaround suggested in the above feature request and watch it to receive updates about its progress.


Tags: cloud

jira-cloud
Can we repair jira macro when we migrate confluence from one instance to another instance
Asked by Ethan:

Can we repair Jira macro using the Jira repair tool when we migrate confluence from one instance to another instance?


Answers:
author: Kian Stack Mumo Systems
body: [@Ethan](/t5/user/viewprofilepage/user-id/5107136), you should be able to do that. Have you tried it and run into issues?

comments: author: Ethan
body: we haven't tried yet, can we do it space level ? i mean all the pages in the space which are saying (Unable to locate Jira server for this macro. It may be due to Application Link configuration.) can we update all at once by using jira macro repair ?


author: Kian Stack Mumo Systems
body: You run it at the instance level, so it will apply it to the whole instance. Are you migrating to Cloud?


author: Ethan
body: No, we are not migrating to cloud. we are just migrating from one server to another and we want to use it at space level


author: Kian Stack Mumo Systems
body: [@Ethan](/t5/user/viewprofilepage/user-id/5107136), I'm actually not sure the Jira Macro Repair is available for server instances. I'm used to doing Cloud migrations, and when I saw "Jira Macro Repair" I thought you were moving to Cloud.

You may need to follow steps outlined [here](https://confluence.atlassian.com/confkb/how-to-bulk-update-jira-issue-macro-to-point-to-a-different-jira-instance-596771463.html).


Tags: confluence-data-center

data-center
Database Script for Last Viewed per project
Asked by Rebekka Heilmann _viadee_:

We'd like to do a huge cleanup on a Data Center site (\~1400 projects). We already have info on Leads, Admins, Created and Last updated. However, we'd like to add the info about the last time, any of the project's issue has been viewed.

I know that info on issues viewed is stored with each user. Does anyone have a script for finding the "Last Viewed" Date per project?


Answers:
author: Hernan Montes
body: Hi [@Rebekka Heilmann _viadee_](/t5/user/viewprofilepage/user-id/5182395)

I don't have a test environment to test it, but try the following, I think it's a good start, it will go through users history, retrieve issue last seen and from which project, the return a list of issues with their last seen date (ideally), I would recommend closing the query to a couple of projects, as the results will be large:

```
SELECT 
p.pname AS project_name,
i.issuenum AS issue_number,
u.lower_user_name AS user_name,
MAX(uh.timestamp) AS last_viewed_date
FROM 
project p
JOIN 
jiraissue i ON p.id = i.project
JOIN 
(
SELECT 
issueid,
author AS user_id,
timestamp
FROM 
changegroup
WHERE 
id IN (
SELECT 
changegroupid
FROM 
changeitem
WHERE 
field = 'status'
)
) uh ON i.id = uh.issueid
JOIN 
app_user u ON uh.user_id = u.user_key
GROUP BY 
p.pname, i.issuenum, u.lower_user_name
ORDER BY 
p.pname, i.issuenum, u.lower_user_name;
```

- Please share results!

Thank you,

Hernan

comments: author: Rebekka Heilmann _viadee_
body: Thank you! I'll try that out asap - had some production issues this week so been busy, but will put it on my list and let you know.


Tags: data-center

database

jira-data-center
Why is worth migrating to Jira Cloud?
Asked by Klaudia Sch?n_Deviniti_:

I know that many of you have already migrated to Jira Cloud or are in the process of doing so. However, we are curious about the specific reasons that motivated your decision to migrate to the Cloud platform. Why is it worth migrating to cloud? What was the reason you decided to switch the hosting?


Answers:
author: Fadoua
body: [@Klaudia Sch?n_Deviniti_](/t5/user/viewprofilepage/user-id/1229950)

Just a suggestion, I think your question will be better under topics to discuss than in this section that is more to assist users facing some problems.

Again just my suggestion.

Best,

Fadoua


author: Pears Whims
body: Atlassian has made it clear that the future is in the Cloud, with ongoing development focusing on integrating Data Center capabilities into their Cloud offerings.

While Cloud may not be the perfect fit for highly regulated environments, it's becoming increasingly attractive due to enhanced features like data residency options, stricter app access rules, change management improvements, and the ability to scale instances more effectively.

So, the question might be less about why to switch, and more about why not to?


Tags: cloud

cloud-migration

jira-cloud

migration
Hyperlink in not available on CRM request portal
Asked by Yokoyama Chiharu:

Hi, one of our team member doesn't have GCRM link (colored in yellow in the attached image), how can we fix this issue?![Screenshot 2024-08-07 145327.png](/t5/image/serverpage/image-id/340407i54482B91DCB53FF9/image-size/large?v=v2&px=999 "Screenshot 2024-08-07 145327.png")


Answers:
author: Sam Bartolome
body: Hi [@Yokoyama Chiharu](/t5/user/viewprofilepage/user-id/5562580)

Welcome to the Atlassian Community.

If the hyperklink it is not showing up, it means the team member is considered as customer. The hyperlink will provide access to work on this issue as an agent.

Check on the permissions

comments: author: Yokoyama Chiharu
body: Thank you for your advise. Let us check!


Tags: jira-unknown-hosting-type

unknown-hosting-type
How can I set that user can delete task?
Asked by Dr_Win_ST:

I want to set function that user can delete their task in their own board.

Please guide me how to do it?

Thank you


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Dr_Win_ST](/t5/user/viewprofilepage/user-id/5540247)

you need to check the Project's permissions. Go to project settings \> permissions. The permission you're looking for is "Delete issue".

It's likely, that currently it is set to project role "Administrators". You would have to add "Users".

Note: it's likely you are working with shared permission schemes. Any changes you do to the permissions in one project will affect any other project that shared the same permission scheme.

More on project permissions: [Manage project permissions \| Atlassian Support](https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/)


Tags: cloud

jira-cloud
Is there any way that we can add comments with custom author using APIs?
Asked by Laxman Khokhar:

We are using below listed APIs to add comments but it is getting author from auth token while adding comments, so is there any way that we can use custom author instead of auto assigning author from auth token.

Version 3 :

<https://yourdomain/rest/api/3/issue/ABC-7322/comment>

Version 2 :

<https://yourdomain/rest/api/2/issue/ABC-7322/comment>

Request Payload :

Basic Auth Token Detail : UserName : abc : AuthToken : fghdjwedkjebd

{  
"body" : "This is a test comment",  
"author": {  
"self": "",  
"accountId": "accountId",  
"emailAddress": "test@test.com",  
"avatarUrls": {  
"48x48": "",  
"24x24": "",  
"16x16": "",  
"32x32": ""  
},  
"displayName": "Jira Integration",  
"active": true,  
"timeZone": "America/Los_Angeles",  
"accountType": "atlassian"  
}  
}


Answers:
author: Anandhi Arumugam
body: Hi [@Laxman Khokhar](/t5/user/viewprofilepage/user-id/5556096) Currently, the API sets the user who is Authenticating as the Comment Author. We cannot customise it. Hope this helps.

comments: author: Laxman Khokhar
body: Ok thank you.


author: Anandhi Arumugam
body: Please accept the answer so we can close this out :)


Tags: cloud

jira-service-management

jira-service-management-cloud
User is not able to receive verification code on outlook
Asked by RAMCEL MAGNAYE:

when signing in we use microsoft account and it requires verification code but we havent recieved any email from atlassian/jira , we also check on email admin but he doesnt find anything wrong , no blocking and the mail config allows all external email.


Answers:
author: Prachi Bolar
body: Hello.

Welcome to the Atlassian Community

I understand that the user is not receiving the verification code while attempting to log in. I suspect this is due to the user being on the suppression list

Adding to the suppression list is a mechanism to avoid spamming recipient mail servers and indicating that an error has occurred, having identified they are not available to receive the email. The recipient may not be available due to various reasons some of which are, but are not limited to - DNS Resolution, Mailbox being full, Network issues, Firewall rules, Mailbox unavailable, Mail Servers facing reach-ability issues, User not setup, mailbox being inactive, etc.

We have a community post that can help you in the future to un-suppress the users yourself. Please find the posts below  
<https://community.atlassian.com/t5/Jira-articles/Unblock-user-invites-to-Jira-with-our-new-unsent-invitations/ba-p/2698025>  
<https://community.atlassian.com/t5/Jira-articles/Unblock-users-in-Jira-with-our-new-unsent-email-audit/ba-p/2724433>

If the user is not part of the suppression list and is still unable to receive the code, request you to reach out to support here: <https://support.atlassian.com/> so that we can further check the user account

Thank You,

Prachi


Tags: cloud

jira-service-management

jira-service-management-cloud
???????????
Asked by ????????? ????????? ??????????:

?????? ????! ????? ??????????, ??? ????????? ??????????? ? ????????????? ???????, ???????????? ????? ?????????? ? ??????-????????, ????? ?? ????? ?? ????? ????????


Answers:
author: Seon Shakespeare
body: Hi [@????????? ????????? ??????????](/t5/user/viewprofilepage/user-id/5430429)

To stop a user from receiving notifications from a project they have left, you might need to remove them from the users and roles list for that project. Also, check if they are part of a group that has access to the project, and if so, remove them from the group.

**Also Note:** Removing a user from a project does *not* automatically reassign their tasks. You'll need to reassign those tasks to someone else to ensure work continues smoothly.

Hope this helps!

(P.S. I've used a translation tool to understand your question, so I hope my understanding is accurate!)

comments: author: ????????? ????????? ??????????
body: ? ?????? ??????? ?????? ???? ???? ? ????? ???????????? ??? ? ???. ? ??? ?? ?????? ????????????? ???????? ?????? ???????????? ? ?????? ???????? ????????


author: Seon Shakespeare
body: Since the user is not assigned to any roles but is still receiving notifications, your project access settings might be more open, and all users might see all projects by default.

**Here are a few things to check:**

1. **Assigned tasks:** Make sure the user doesn't have any tasks assigned to them in this project. If they do, reassign them to another member. This should stop notifications related to those tasks.

2. **Notification settings in the profile:** The user may be subscribed to notifications about events in the project. Ask them to check their notification settings in their profile and unsubscribe from any unnecessary ones.

I hope this helps!


Tags: cloud

jira-cloud
How to report this bug.
Asked by bradley.hayes:

Unable to click cookie response buttons the pointer-events land on the controls below them.

I recorded a video of it and can't find anywhere to report it and can't paste the recording or a screenshot in here.


Answers:
author: Prachi Bolar
body: Hello,

Welcome to Community

You may raise a ticket here <https://support.atlassian.com/contact/#/>

The team will validate this bug and take further actions ![Screenshot 2024-08-07 at 11.12.50?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340406i738494DAD039F901/image-size/large?v=v2&px=999 "Screenshot 2024-08-07 at 11.12.50?AM.png")

Thank You, Prachi


author: Seon Shakespeare
body: Hi [@bradley.hayes](/t5/user/viewprofilepage/user-id/3873870)

You can create a bug ticket with Atlassian here: <https://support.atlassian.com/contact/#/>

Hope this helps!


author: Jivan Pal
body: That form directs me to this Community forum and offers no way to submit a bug report:

![Screenshot from 2024-09-18 17-55-17.png](https://community.atlassian.com/t5/image/serverpage/image-id/347985iDE2BDD06786F8E0E/image-size/large?v=v2&px=999 "Screenshot from 2024-09-18 17-55-17.png")


Tags: cloud

jira-cloud
How can i track my project status and can i know because of who the project is getting slow of fast
Asked by venom76966:

I want some tools which help me to make perfect dasboard which allows me to know the status of of project and give all neccesssary deatils about my project


Answers:
author: Lisa Forstberg
body: Hi [@venom76966](/t5/user/viewprofilepage/user-id/5562521) ,

Welcome to the community!

Atlassian is shipping 30+ gadgets that you can use to create the dashboard you need. Create a dashboard (any user can do it) and then go explore!

On top of that there are also pretty [awesome apps](https://marketplace.atlassian.com/search?category=Reports&hosting=cloud&product=jira) you can purchase to extend the reporting capabilities even further.

As a start I would recommend

* **Created vs Resolved chart,** **Recently created chart** to see some trends on turnover of issues.
* **Two dimensional filter statistics** is always good to display a matrix of two issue fields - status vs issue type for example.
* **Issue statistics** will show % bars on a chosen issue field.
* A favourite is also **Filter Counts** where you define one basic filter and then can add more subfilters on top of that presenting a list of figures, for example How many open Bugs do we have? How many issues have been closed last full month?
* **Pie chart** will as it sounds present a piechart with % split per a chosen issue field

By your question title it seems like you are requesting a report to look for individual user performance. You can choose "assignee" as your issue field to split a pie chart or a two dimensional filter statistics on to see who is assigned to most tickets, Who closed most tickets last week etc.

BUT, a big but, it is not the whole truth. In Jira anyone can close anyone else issues, issues varies in size and complexity so doing a simple number report will not be totally fair and constructive. I generally tend to think that any type of reporting, if made publicly aware to the team, will affect the user behaviour. Example: if you will pull reports on issues closed per user each week and have the individual measured by this you will soon see the behaviour of the individual to try to choose as easy issues as possible to get their number up, which is of course counterproductive for team and company.

all the best

/Lisa


Tags: cloud

jira-cloud

jira-software
Dashboard column format date and time.
Asked by Joanna Mae Natial:

Hello,

Some of the columns on my dashboards show the exact date and time, please see the image below for example.

![screenshot-1722999055644.png](/t5/image/serverpage/image-id/340402i75F32E4357E6F669/image-size/large?v=v2&px=999 "screenshot-1722999055644.png")

But for example, there are some columns like "Client Review Time" that show "in 5 hours" instead of the date and time which would be more helpful. However, it shows the date and time for the "Requested Target Date \& Time" field.

![screenshot-1722999889414.png](https://community.atlassian.com/t5/image/serverpage/image-id/340404i3314934A63A01091/image-size/large?v=v2&px=999 "screenshot-1722999889414.png")

The advanced search feature also is affected by this. However, it will often load in the date and times, and then convert it to an approximation.

Can someone help me change the column format?


Answers:
author: Lisa Forstberg
body: Hi [@Joanna Mae Natial](/t5/user/viewprofilepage/user-id/5398533) ,

This is happening in my site also. I found this improvement suggestion that I think matches the problem you experience: <https://jira.atlassian.com/browse/JRACLOUD-77512>

Date fields in Jira displays information in either relative ("in 3 days" / "Tomorrow") or absolute (9th of Aug) format. Relative dates are displayed when the date value is within the nearest 7 days, if longer than that it turns over to absolute dates.

So a while back the new issue view was released where the user could change how they wanted to view this through clicking on the date stamp. That was for the issue view and it seems however that this feature was not affecting the dashboard gadgets.

I also found other improvement suggestions to make the relative / absolute format configurable per custom field: <https://jira.atlassian.com/browse/JRACLOUD-45928>

Sorry, not the message you wanted but at least an answer ;-)

/Lisa


Tags: cloud

confluence

confluence-cloud

dashboard
Language problem in the issue creation window
Asked by Hector Eduardo Calzada Tenorio:

Hi community,

We have noticed that some users see the title "Create issue" in Spanish when creating an issue, while others see it in English. Do you know why this happens? Although it might not seem important, it is for us because we have automated the creation of some issues using a robot. When the language changes, the robot's programming code does not run correctly, and our robot fails to identify the screen, causing an error.

I am sharing example images with you.

![Issue in english.png](/t5/image/serverpage/image-id/340399iF69F994C4C6AFFEB/image-size/large?v=v2&px=999 "Issue in english.png")![Issue in spanish.png](/t5/image/serverpage/image-id/340400i82BC579654664F87/image-size/large?v=v2&px=999 "Issue in spanish.png")

I hope you can help me.

Best regards.


Answers:
author: Seon Shakespeare
body: Hi Hector,

This might be related to individual user preferences.

Might be worth having them check the default language set in their user preferences (<https://support.atlassian.com/jira-software-cloud/docs/manage-your-jira-personal-settings/>)

Hope this helps!


Tags: cloud

create-issue

jira-cloud

language-problem
Configuration manager for JIRA keep saying: Provided token is invalid. You need a valid token for au
Asked by Tonal:

I generated an api token, entered it in the Configuration manager for JIRA configuartion. But CMJ keep telling me that token is invalid

![???? 2024-08-07 103556.png](https://community.atlassian.com/t5/image/serverpage/image-id/340401i07242D3FD99F7947/image-size/large?v=v2&px=999 "???? 2024-08-07 103556.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Could you share the steps that you followed to create the API token.

comments: author: Tonal
body: just click create api token and enter the tag:  
![???? 2024-08-07 153827.png](https://community.atlassian.com/t5/image/serverpage/image-id/340428iB7216654FFDDD737/image-size/large?v=v2&px=999 "???? 2024-08-07 153827.png")


author: Mohanraj Thangamuthu
body: This looks correct. Have you tried creating new token to check the status ?. Also please give me the complete steps that you are following.


Tags: cloud

jira-cloud
Approval in Jira Workflow (Premium)
Asked by Nayeemuddin Khan:

I want to create Approval where approvers are dependent on another field. Like if Field A has value X, then Approvers will be 1, else if Field A has value as B, then Approvers will be 2 or 3 and likewise. I created the automation and the Approval Field and this field populates based on condition. However the Approval process does not pick the approvers for Approval... any help ?


Answers:
author: John Funk
body: Hi [@Nayeemuddin Khan](/t5/user/viewprofilepage/user-id/4367291)

You should use the Approvers field for the approval if you are not doing that already. Then populate the Approvers field with users based on the value of Field A changing.


Tags: cloud

jira-cloud

jira-work-management