Bamboo 500 Error
Asked by Terry Chu:

Bamboo server log: It looks like it's supposed to download the ZIP file and it seems like it can't find it.

```
simple	25-May-2017 05:57:02	Build Packaged Products - Sentinel Upgrade ZIPs - Deploy ZIPs #701 (PP-SUZ-DZ-701) started building on agent buildsimple	25-May-2017 05:57:02	Remote Agentsimple	25-May-2017 05:57:02	Build working directory is /home/build/bamboo-agent-home/xml-data/build-dir/PP-SUZ-DZsimple	25-May-2017 05:57:02	Executing build Packaged Products - Sentinel Upgrade ZIPs - Deploy ZIPs #701 (PP-SUZ-DZ-701)simple	25-May-2017 05:57:02	Running pre-build action: VCS Version Collectorsimple	25-May-2017 05:57:02	Running pre-build action: Hung Build Killer PreBuildActionsimple	25-May-2017 05:57:02	Starting task 'Get ZIPs' of type 'com.atlassian.bamboo.plugins.bamboo-artifact-downloader-plugin:artifactdownloadertask'simple	25-May-2017 05:57:02	Preparing to download plan result PP-SUZ-701 artifact: Shared artifact: [Sentinel Upgrade ZIP], pattern: [sentinel_upgrade*.zip]error	25-May-2017 05:57:03	java.lang.RuntimeException: Unexpected HTTP status code: HTTP/1.1 500 Internal Server Errorerror	25-May-2017 05:57:03	Unable to download artifact Shared artifact: [Sentinel Upgrade ZIP], pattern: [sentinel_upgrade*.zip]simple	25-May-2017 05:57:03	Task configuration:simple	25-May-2017 05:57:03	localPath_7 -> []simple	25-May-2017 05:57:03	sourcePlanKey -> [PP-SUZ]simple	25-May-2017 05:57:03	artifactId_7 -> [-1]simple	25-May-2017 05:57:03	Task runtime configuration:simple	25-May-2017 05:57:03	artifactName_0 -> [Sentinel ZIP]simple	25-May-2017 05:57:03	artifactName_1 -> [Sentinel Upgrade ZIP]simple	25-May-2017 05:57:03	artifactLocation_2 -> []simple	25-May-2017 05:57:03	resultKey -> [PP-SUZ-701]simple	25-May-2017 05:57:03	artifactLocation_3 -> []simple	25-May-2017 05:57:03	artifactLocation_0 -> []simple	25-May-2017 05:57:03	artifactLocation_1 -> []simple	25-May-2017 05:57:03	artifactLocation_4 -> []simple	25-May-2017 05:57:03	artifactLocation_5 -> []simple	25-May-2017 05:57:03	artifactId_1 -> [25296915]simple	25-May-2017 05:57:03	artifactId_0 -> [25296914]simple	25-May-2017 05:57:03	artifactName_4 -> [Sentinel ZIP MD5sum]simple	25-May-2017 05:57:03	artifactName_5 -> [Setup ZIP MD5sum]simple	25-May-2017 05:57:03	artifactName_2 -> [Setup ZIP]simple	25-May-2017 05:57:03	artifactName_3 -> [Sentinel Upgrade ZIP MD5sum]simple	25-May-2017 05:57:03	artifactPattern_1 -> [sentinel_upgrade*.zip]simple	25-May-2017 05:57:03	artifactPattern_2 -> [setup.py*.zip]simple	25-May-2017 05:57:03	artifactPattern_3 -> [sentinel_upgrade*.zip.md5sum]simple	25-May-2017 05:57:03	artifactPattern_4 -> [sentinel-*.zip.md5sum]simple	25-May-2017 05:57:03	artifactPattern_5 -> [setup.py*.zip.md5sum]simple	25-May-2017 05:57:03	artifactId_3 -> [25296917]simple	25-May-2017 05:57:03	localPath_5 -> []simple	25-May-2017 05:57:03	artifactId_2 -> [25296916]simple	25-May-2017 05:57:03	localPath_3 -> []simple	25-May-2017 05:57:03	artifactId_5 -> [25296919]simple	25-May-2017 05:57:03	artifactId_4 -> [25296918]simple	25-May-2017 05:57:03	localPath_4 -> []simple	25-May-2017 05:57:03	localPath_1 -> []simple	25-May-2017 05:57:03	localPath_2 -> []simple	25-May-2017 05:57:03	localPath_0 -> []simple	25-May-2017 05:57:03	securityToken -> [84ee0f9ded177feee7f0e73bd7ad267ad2cdc910]simple	25-May-2017 05:57:03	runtimeArtifactIds_7 -> [0,1,2,3,4,5]simple	25-May-2017 05:57:03	artifactPattern_0 -> [sentinel-*.zip]simple	25-May-2017 05:57:03	Finished task 'Get ZIPs' with result: Errorsimple	25-May-2017 05:57:03	Running post build plugin 'Docker Container Cleanup'simple	25-May-2017 05:57:03	Running post build plugin 'NCover Results Collector'simple	25-May-2017 05:57:03	Running post build plugin 'Clover Results Collector'simple	25-May-2017 05:57:03	Running post build plugin 'npm Cache Cleanup'simple	25-May-2017 05:57:03	Running post build plugin 'Artifact Copier'simple	25-May-2017 05:57:03	Successfully removed working directory at '/home/build/bamboo-agent-home/xml-data/build-dir/PP-SUZ-DZ'simple	25-May-2017 05:57:03	Finalising the build...simple	25-May-2017 05:57:03	Stopping timer.simple	25-May-2017 05:57:03	Build PP-SUZ-DZ-701 completed.simple	25-May-2017 05:57:03	Running on server: post build plugin 'NCover Results Collector'simple	25-May-2017 05:57:03	Running on server: post build plugin 'Clover Delta Calculator'simple	25-May-2017 05:57:03	Running on server: post build plugin 'Maven Dependencies Postprocessor'simple	25-May-2017 05:57:03	Running on server: post build plugin 'Build Hanging Detection Configuration'simple	25-May-2017 05:57:03	All post build plugins have finishedsimple	25-May-2017 05:57:03	Generating build results summary...simple	25-May-2017 05:57:03	Saving build results to disk...simple	25-May-2017 05:57:03	Logging substituted variables...simple	25-May-2017 05:57:03	Indexing build results...simple	25-May-2017 05:57:03	Finished building PP-SUZ-DZ-701.
```


Answers:
author: Przemek Bruski
body: We'd need to see the server log to find out what's going on.