youngmon/atlassian-qna huggingface dataset:
sourcetree initial set up login screen
Asked by Helen Shen:

Cannot enter anything in the form below. Not responding to any keyboard action in the form. Went to the web site, login and got the lisc. But still cannot launch it because it needs the login. How to I skip this step or resolve this?

image2016-5-26 10:34:31.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/sourcetree-initial-set-up-login-screen/qaq-p/416123?attachment-id=3037){#link_116919a3fa84fe}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/12461/1/image2016-5-26%2010%3A34%3A31.png){#display_116919a3fa84fe_0}


Answers:
author: Seth
body: You cannot skip the step.

The installation dialog uses IE. Can you connect to my.atlassian.com using IE?

What version of Windows are you using?

comments: author: Helen Shen
body: Yes I can open my.atlassian.com in IE. It automatically redirects me to the product page and shows my lisc on the page. Windows 7.


Tags: windows
How can I setup SourceTree when the "Atlassian account" step fails?
Asked by Steve Mitchell:

When I choose "Use an existing account" the login always fails.

When I choose "Go to MyAtlassian" I logon to MyAtlassian without a problem, but nothing happens. I'm just shown a licensing screen while my SourceTree setup is stuck forever at Log in to your Atlassian account.

Using MacOSX 10.11.5 and I don't know the version of SourceTree because it won't go past the setup process.

I see from related questions that this was also a huge problem on April 12th. Is it broken again?

---------

I should also note that I tried to delete and reinstall SourceTree without any luck. After deleting and reinstalling I'm immediately taken to the "Atlassian Account" step. The "install" and "Atlassian customer agreement" steps are skipped.


Answers:
author: dfgchiang
body: 20170313 - same issue. Cannot get pass the Atlassian Account setup step. The "Use an existing account" option just spins and never finish (it is still going now as I write so it's not my internet connection). "Go to My Atlassian" option goes to a confusing web page saying you can download a registration key, but since you cannot get pass the Atlassian setup screen none of the Source Tree file menu works. Guess it's time to find another Git client.


author: Anton Trapp
body: 2017 - still no way to continue past the "Atlassian account", I entered my data but you can't continue. Have to switch to another git client. Using Atlassian only when I have to (JIRA - customers). This really sucks.


author: r b
body: The product has lost its "shine" and is not getting love from Atlasssian any more. There are other deal-breaker bugs that also aren't being addressed. Check the community discussions. Maybe next year it will get some attention and become functional again. Until then, I recommend you move on like the rest of us.


author: Steve_Wilson_01
body: the same issue. any help


author: Steve Mitchell
body: The installer was from Atlassian, version 2.2.4.


author: Seth
body: In terms of version...where did you get your installer? If you're using an installer for an old version, you might ++still++ be having the April 12th problem (rather than "again").
Sourcetree 1.8 license usage for corporate
Asked by .:

We have plans to upgrade for sourcetree 1.7.x to 1.8.x, but on the page <https://confluence.atlassian.com/sourcetreekb/sourcetree-license-for-corporate-usage-388404078.html>.  
It saysPAGE NO LONGER VALID WITH THE RELEASE OF SOURCETREE FOR MAC OSX 2.2 AND SOURCETREE FOR WINDOWS 1.8  

But what about version 1.8.x for corporate usage, is there another way to use a free license file for corporate businesses?  
Or did the license agreement for corporate usage change from free to payed license?  
Or is it still the same but the communication for version 1.8.x didn't go out yet?

Because i cannot find a answer on my questions, so hope to get it there.


Answers:
author: Mikael Sandberg
body: As of 1.8 they changed it so that SourceTree is no longer using a license file, instead you have to have an account on my.atlassian.com that you use to setup SourceTree with. Check out the release notes <https://www.sourcetreeapp.com/update/WindowsReleaseNotes.html>

comments: author: Gabriel Lohre
body: I had trouble finding the answer myself, but I found this (still unanswered) question.  
There are still no informations about corporate usage before creating an account (and none too, when creating one).

Nothing about that in the mentioned Release Notes either.

So can you please confirm (or link a page to a confirmation) that SourceTree is still free for corporate usage, if you create an account? Do you need only one account for installation via software distribution? Can that user be integrated in the installation (more software distribution question here :wink: )? Do you have to be online during setup (often not possible in corporate environment due to proxy usage)?


author: Mikael Sandberg
body: Yes, SourceTree is free, it is mentioned on the web site and also when you do the install.

This is what the customer agreement states in the first paragraph (which you can find in the release notes I linked to in my answer above):
> This Atlassian Customer Agreement (the "Agreement") is between you and Atlassian Pty Ltd (ABN 53 102 443 916) ("Atlassian"). If you are agreeing to this Agreement not as an individual but on behalf of your company, then "Customer" or "you" means your company, and you are binding your company to this Agreement.

You should be able to just using one account in order to do the install, but you may want to verify that with Atlassian first.

After they changed from a license file to using my.atlassian.com account you cannot integrate the user as part of the install. And as far as I know you need to have internet access in order to complete the install.
System.ComponentModel.Win32Exception.Class not registered
Asked by TransEnterix Build Server:

Anytime I try and open a code file in SourceTree (running on Windows 8.1) I get an Error Encountered Dialog with the message:

'Open file \<filename\>' failed with code -1:

System.ComponentModel.Win32Exception: Class not registered

Needless to say it doesn't open the file. Is there a solution to this. FWIW, I am running this on an x64 version of Windows 8.1 and the SourceTree version I have is 1.8.3.0


Answers:
author: Seth
body: Ah, it sounded like you were in File Explorer, trying to "Open with SourceTree".

SourceTree should try to launch whatever program Windows has registered as the "default" for that file type. Is it possible you don't have a default program for Python files? Or if you do, maybe the default program runs it, instead of editing it.


author: Seth
body: SourceTree can't open code files. What are you expecting to happen?

comments: author: TransEnterix Build Server
body: I expect it to open the file. Why else would there be a right-click option to do so? (see screenshot below):

image2016-5-26 8:42:5.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/System-ComponentModel-Win32Exception-Class-not-registered/qaq-p/251282?attachment-id=1082){#link_1172d5e1c41524}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/7427/1/image2016-5-26%208%3A42%3A5.png){#display_1172d5e1c41524_0}
Why did you make filter on author impossible to find?
Asked by Wouter Vos:

I've used the internet to find this before but this morning I could not find it even if to save my life. There are so many obvious and easy places to put it. But it seems as if you've done your best to find the one spot where it will drive people to commit suicide, if they don't have the internet to answer this for them.

1. Right-click on the Author column, have a filter on this column option in there
2. Tools =\> Filter/Search =\> Column =\> value

I know I'll again forget how to do it because it's in such an impossibly stupid place ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


Answers:
author: Seth
body: I'm confused, is this where the search is, or where you think it should be?

If that's where it is, please clarify that you're referring to the Mac version. Windows SourceTree has a Search tab with a dropdown by the search box where you can choose "Author".


Tags: search

user-interface
how can i do a partial pull in source tree
Asked by Sreekanth Thanuku:

My Colleague has pushed 5 files in one single commit and push through source tree, I want to pull only 3 of them, I did not find a way to do it so in source tree, can you help


Answers:
author: thinsoldier
body: If using sourcetree with git I think you can only pull whole commits and not individual files. Even if your colleague had made a separate commit for each of the 5 files, to be up to date with his repository you'd have to get all 5 of those commits which would still mean having to download 5 files.

If 2 of the 5 files are really not important maybe they should be ignored with .gitignore file.


author: Seth
body: If the changes were in separate commits, you could "cherry pick" the commits that you wanted.

SourceTree does not provide a way to pull in part of a commit, and even Git doesn't do that in a way that tracks the history of the change accurately.

See this question regarding acheiving what you're trying to do via command line (SourceTree \> Terminal): <http://stackoverflow.com/a/4316039/1476926>


author: QwazyWabbit
body: I believe the correct procedure is to branch at your colleague's commit, select the files you want from your colleague and pull them, then merge your branch once you've completed your edits within the branch. In fact, Git will merge your branch with the master when you commit and push.


author: Yogesh Mude[Jira]
body: Hi,

You can achieve this using PULL tab which is present in source tree, once you click on that tab you will show one popup window and their you should select the where you want to pull the request ie Origin and select the remote branch.
How do I create a team calendar in confluence cloud premium?
Asked by Brad Miele:

For the life of me, I can't figure out how to create a team calendar in cloud premium, I keep ending up at pages that either tell me how to connect confluence to a third-party calendar, or create calendars from the sidebar menu, but those calendars don't show up when i try to embed a team calendar.

I am sure it's something simple, but I can't figure this out.


Answers:
author: Trudy Claspill
body: Hello [@Brad Miele](/t5/user/viewprofilepage/user-id/5144141)

Are you referencing some documentation for this? If so, can you provide the links?

You can navigate to your personal Calendars page from the Calendars option under the Apps menu. From there you can create a new calendar.

You should also be able to create a new Calendar by navigating to the Calendars option in the left-side navigation pane for a Space.

If you have already created a calendar, when you use the Calendar macro to add it to a page you may need to type in the calendar name to get the selection list to show it as a selectable option.

comments: author: Trudy Claspill
body: In the second image where you circled the Calendar field, start typing the name of the calendar into that field . As you type Confluence should show you a list of calendars with names that match what you type.


author: Brad Miele
body: ![picard-facepalm.gif](https://community.atlassian.com/t5/image/serverpage/image-id/282409i59D3D1827416DE09/image-size/large?v=v2&px=999 "picard-facepalm.gif")I did say I was sure that it was simple. Thank you.


author: Brad Miele
body: Trudy, thanks for replying.

I started at this page which describes exactly what I want:

[Team Calendars Quick Tour \| Team Calendars Data Center and Server 6.0 \| Atlassian Documentation](https://confluence.atlassian.com/teamcal/team-calendars-quick-tour-241566246.html)

Of course, I am using cloud, and when I click that link, I get this page:

[Use Team Calendars for Confluence (Premium feature) \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/use-team-calendars-for-confluence/)

That page has the instructions that you mention above, however, when I create a calendar using the side menu, I cannot find it when I try to embed a team calendar on the homepage of the space it is in (see screenshots). ![missions-cal.png](https://community.atlassian.com/t5/image/serverpage/image-id/282375i75B78D3DB88CFFEE/image-size/large?v=v2&px=999 "missions-cal.png")![no-options.png](https://community.atlassian.com/t5/image/serverpage/image-id/282376i9EE2F427C5E2005F/image-size/large?v=v2&px=999 "no-options.png")

How do I get a calendar to show up as an option when attempting to use the Team Calendars macro?


Tags: cloud

confluence-cloud

team-calendars-for-confluence
RESOLVED base url not working for confluence but localhost works
Asked by Mursel Beqa:

Hi,

We had to move our confluence install to the new server, but having issues when trying to access confluence using base url.

Confluence Service is running. When browsing <http://localhost:8090> on the local server, I can access and all seems to be updated fine. Also appears to be working fine if use http://'Servername':8090/confluence/ but not with base url.

Nothing in the logfile to support this,   
![nP2VCJf6bo.png](https://community.atlassian.com/t5/image/serverpage/image-id/282221i0B2DA2F628F3A4E4/image-size/large?v=v2&px=999 "nP2VCJf6bo.png")  


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mursel Beqa](/t5/user/viewprofilepage/user-id/5262548) ,

please verify if you configured correctly application context (/confluence) and verify that port 8090 is opened to external.

Try to access confluence through <http://SERVER_NAME:8090> or <http://SERVER_IP:8090>

Fabio

comments: author: Mursel Beqa
body: hi Fabio, thank you for getting back to me.   

I believe the config is done correctly, please see the screenshot for reference. ![iisaYLbCMp.png](https://community.atlassian.com/t5/image/serverpage/image-id/282367i1E60FBF540C5FF0E/image-size/large?v=v2&px=999 "iisaYLbCMp.png")

Work fine when trying to access it [http://SERVER_NAME:8090 but not when using the base url](http://server_name:8090/)

Thanks


author: Fabio Racobaldo _Herzum_
body: Based on the configuration file you should access tool with [http://SERVER_NAME:8090/confluence](http://server_name:8090/confluence) (that should be the base url). Isn't it?


author: Mursel Beqa
body: No, our base url is set to <http://Company.Name.co.uk/confluence/#all-updates>


author: Mursel Beqa
body: This is the message we get when we open confluence using [http://SERVER_NAME:8090/confluence](http://server_name:8090/confluence) ![image2017-3-23+14_39_14.png](https://community.atlassian.com/t5/image/serverpage/image-id/282377i7DDFEC727556D86C/image-size/large?v=v2&px=999 "image2017-3-23+14_39_14.png")


author: Fabio Racobaldo _Herzum_
body: the base url should be set to <http://mysite.com/confluence>


author: Mursel Beqa
body: yes, that's what we have set but its not working.

We are having the same issues with Jira as well. where it can be accessed using the server name but not with the base url.


author: Mursel Beqa
body: This is was working fine on the old server, but since we've migrated to the new server we having issues with access.

We copied all the files and set up from the old server


author: Fabio Racobaldo _Herzum_
body: [@Mursel Beqa](/t5/user/viewprofilepage/user-id/5262548) , it is not an application issue but you need to perform a check at reverse proxy/network side.


author: Mursel Beqa
body: hi Fabio, thank you for your help.   

We've looked at our network and everything appears to be set as expected. Not really sure what else we can do, but i would really appreciate it if you can advice any further solutions


Tags: confluence-server

server
Question on scheduled publish
Asked by Robin Oswald Schwartz:

What happens if I schedule something to publish and someone else modifies the same page and publishes it? Would it also publish my update, or would it wait until the scheduled date?


Answers:
author: Barbara Szczesniak
body: [@Robin Oswald Schwartz](/t5/user/viewprofilepage/user-id/5260991) Welcome to the Atlassian Community!

You may want to ask your question in a comment on this page: <https://community.atlassian.com/t5/Confluence-articles/A-better-publishing-experience-is-coming-to-you/ba-p/2395090>

I will also tag [@Lingyang Zhu](/t5/user/viewprofilepage/user-id/4233673) (poster of that article) here to draw attention to your question.

comments: author: Lingyang Zhu
body: Thanks for tagging me.

In this specific case, this "someone else" will see that there is a scheduled publish for this page. If they still decide to publish right away, they will need to cancel the scheduled publish first, then manually publish.

The result is, your scheduled change will be published, and the schedule publish is cancelled


author: Lori Sitzler
body: I could be wrong, however, from what I understand, multiple users can update and publish live at the same time? Unless, the administrators have set a scheduled date for publishing. That would make the most sense to me. If I am wrong. Someone please correct me. I am new here, so I am just learning all about Confluence and Jira, as well. Thanks and hope this helps. :)


Tags: cloud

confluence-cloud
How do I import FreshDesk solutions into Confluence?
Asked by Jeramy:

How do I import FreshDesk solutions into a Confluence space? We are migrating one of our systems from FreshDesk to Confluence. However, I am unable to find any way to import the FreshDesk solutions.

In FreshDesk, we export the solutions as XML (JSON is the other option). However, the default space import process in Confluence does not understand this XML file. I didn't think it would work as it is not Confluence =\> Confluence migration.

I'd appreciate any suggestions or maybe pointers if I've overlooked something in Confluence.


Answers:
author: Mirek
body: Hi [@Jeramy](/t5/user/viewprofilepage/user-id/5099791)

I am not an expert in FreshDesk, but definitively it would be not easily possible to export import using XML.. As you mentioned Confluence only recognize XML that was exported from other Confluence..

Not sure if JSON would be more helpful but overall I think the only option would be to create own application / script that using Confluence API could inject data (create page and add content to it)

Of course all depends how the data is written in XML / JSON files, but I think that is the best (and only) way yo go forward..

I looked briefly if there are not any plugins / extension that would make this possible but unfortunately I found only one that sync from Confluence to FreshDesk (one way) and it is available also for Cloud, so not ideal in our case..   

[https://marketplace.atlassian.com/apps/1218400/confluence-to-freshdesk-sync?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1218400/confluence-to-freshdesk-sync?hosting=cloud&tab=overview)

But if someone created an app in one way there should be also a way to create in other way :)

comments: author: Jeramy
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521) - Thank you for your response and taking the time to help me out.

Take care.


Tags: confluence-administration

confluence-server

server
Is it possible to add additional filters to the Recently Updated macro
Asked by Keri Nabozny:

My manager and I are trying to build out a page that we can use to track and view when documents are edited on specific pages. The problem I am running into is being able to filter them. For example, I don't care about the document that was just edited 5 minutes ago because that means that it is current. I care about the document in this space that hasn't been updated for 3 months. So, ideally, I would like to be able to filter results based on when they were last edited. Is this possible?


Answers:
author: Kian Stack Mumo Systems
body: No,

You could create your own User macro if you wanted to track that.

Thanks,   

Kian


author: Raja Shekher
body: Hi [@Keri Nabozny](/t5/user/viewprofilepage/user-id/5322992) - You can use the smart value in Confluence automation to check for the last updated date and perform some automation.

More information on the Smart Automation is available here:

<https://support.atlassian.com/cloud-automation/docs/smart-values-in-confluence-automation/>

![Last-Updated.png](https://community.atlassian.com/t5/image/serverpage/image-id/282163i0423D635CF56DD18/image-size/large?v=v2&px=999 "Last-Updated.png")

Hope this helps

Regards,

Raja


Tags: confluence-server

server
Share a page with a team
Asked by Torsten Berger:

Hi there,

sorry, I get a million of search results but none fits my question, so I ask:

I am new to confluence. I got a *space* for my department to build a wiki and I created a *team* with all people who work in that department. When I create a page I have two places to change permissions

A) "invite to edit" where I can add individuals and for example my team

B) "restrictions" where I can configure who can view and edit, or only view

The help pages tell me: "Pages and blog posts can be shared with individual users, groups, and teams in Confluence Cloud." but I can't. I can select the team inside "invite to edit" (A) but under "restrictions" (B) I can only select individuals or groups like "all-users".

How can I select a team there as the help page suggests? I don't want to bother the company admin to add and maintain a new special group if we already have a team (that works fine with "edit" strangely). Also I don't want to add a huge amount of people on every page that needs to be hidden from the rest of the company.

Any hints?

Cheers,  
Torsten


Answers:
author: Trudy Claspill
body: Hello [@Torsten Berger](/t5/user/viewprofilepage/user-id/4973019)

Sharing a page is just a way to notify people of the page's existence. It does not set any level of permissions for the recipients. The recipients need to already have access to the Space and at least View access for the page, and Edit access for the page if you want them to be able to edit it.

The Space permissions and Page restricts currently are not able to leverage Teams. Those can be based only on user groups and individual users.

I don't see a change request to support using Teams in Page Restrictions, but I may just not be finding it. You could ask your Confluence Admin to open a support case with Atlassian directly to find out if such a change request exists.

comments: author: Sonia Jouini
body: ok, and how do we ask our Confulence Admin? This is really something that needs to be fixed.


author: Trudy Claspill
body: [@Sonia Jouini](/t5/user/viewprofilepage/user-id/5516052)

Welcome to the Atlassian community.

Somebody else found the change request:

<https://jira.atlassian.com/browse/CONFCLOUD-75232>


Tags: cloud

confluence-cloud

restriction

team
Does the Confluence Cloud app for Microsoft Teams even work?
Asked by David at David Simpson Apps:

Using the Microsoft Teams app, if I create a new page I'm only seeing a loading indicator, with no reasons given on why its not working:![Screenshot 2023-09-21 at 16.49.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/282139i3AD5722F2ABCA876/image-size/large?v=v2&px=999 "Screenshot 2023-09-21 at 16.49.29.png")  
If I try to a attach an existing page, I see "You've stumbled on a restricted space":

![Screenshot 2023-09-21 at 16.53.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/282144i8AE534ED4E32B919/image-size/large?v=v2&px=999 "Screenshot 2023-09-21 at 16.53.31.png")

Obviously, I have permission for the page in the second example.

Is there any way to debug what's going on here?

Does this integration currently work?

---

PS: I followed the directions here: <https://www.youtube.com/watch?v=haFu5fGkhqw>


Answers:
author: David at David Simpson Apps
body: [@Brittany Sudlow](/t5/user/viewprofilepage/user-id/3878018), I've seen you write about this app. Is it still meant to work, or has it gone away?


Tags: cloud

confluence-cloud