youngmon/atlassian-qna huggingface dataset:
SVN organization
Asked by carlitos.melgar@izote.net:

Hi,   
I'm asking for some guidance on my configuration and organization of source code. I'm using VisualSVN Server for SVN. I'm running Confluence, Jira and Fisheye to track everything and I want to know if my config is ok. I'll try to explain:

Confluence: I have setup one Space for each "Customer" I work with. Only one per Customer and I have different pages for each project we document.

Jira: I have setup one project for each product/project that I have developed for the Customer. Each Customer can have many projects. Usually it's one but as time goes by, we'll be adding more projects per customer.

Fisheye: Here is question. On my SVN, I have setup one repository per Customer to match Confluence's structure. And inside each repository, I have added each project structure. Please see the screnshot attached for clarification. Therefore, Each Jira project will be looking into the corresponding project folder inside the customer's repository.

So my question is: Is this an good practice? Or am I heading to trouble? I would like your advice as this is completely unexplored territory for me.

Thanks,

Carlos![](../../upfiles/3-28-2012_1-34-32_AM.png)


Answers:
author: Douglas Fabretti
body: Hi Carlitos.

It's good to see you again in here :).

I would say that you are doing it right, according to the SVN Best Practices: <http://svn.apache.org/repos/asf/subversion/trunk/doc/user/svn-best-practices.html>

Just a quick note, about the JIRA Project, you can have more then 1 JIRA Project linked with a FishEye Repository with no problems you just have to reference the JIRA Issue on the Commit Message like this: <https://confluence.atlassian.com/display/JIRA/Viewing+an+Issue%27s+FishEye+Changesets>

Was this the answer you were looking for? Or can I help you with anything else?

Cheers,  
**Douglas Fabretti**   
**Atlassian Support**


author: carlitos.melgar@izote.net
body: It's good to know about more than one Jira project per Fisheye repository. I haven't run into that need yet but I'll keep in mind for the future.

Thank you very much!!!

Carlitos

comments: author: Douglas Fabretti
body: Hi Carlitos.

Good to know that my asnwer helped you out :).

Could you please mark this question as accepted?

See you later!

Cheers,  
**Douglas Fabretti**   
**Atlassian Support**
Is it possible to link multiple Jira projects to a single Confluence space?
Asked by Chris Kuruc:

I'm using OnDemand. I'd like to have a number of Jira projects share the same Confluence space. It seams like you can't do this using the Application Links admin page. Is this possible with the OnDemand product?  

The basic problem we're trying to solve is that we have a number of 'products' that are made up of more then one code repository. There's a 1:1 relationship between Jira projects and Fisheye repos, and that's fine. But from a product/documenation perspective we want these multple Jira projects linked to one Confluence space.


Answers:
author: Chris Kuruc
body: Figured this out shortly after posting the question. Under Admin\>General\>Projects you can choose the project and select the Confluence Space to assoiciate the project with.


Tags: cloud

integration
Change in machine name or IP will effect license
Asked by Amit Anand:

If we change machine name or IP after installing fisheye+crucible,will the server run as it is or we need to change some configuration to get it run smoothly.


Answers:
author: Dennis Kromhout van der Meer
body: Additionally, the Server ID does not directly relate to your license. Ergo, if you have a different server ID, you can still use your license.


author: Joerg Bencke
body: Check the docs for the "SERVER ID" topic. With Confluence, the Server-ID is stored in the database. So doing a full restore on a completely different mashine still gives you the original ID \& license.
Is there a way to view Excel documents and VBS scripts documents in Crucible during code reviews
Asked by Joe Fischer:

We would like to use Crucible to do code reviews for our test automation that we create in HP QTP. The automation is written in VBScript which is a text file with a .vbs extension, and there is also test information in Excel in .xls files. We want to have thes files rendered in Crucible so we can add review comments.


Answers:
author: Sergey Svishchev
body: Crucible can't and likely won't do that, but you can always try and open a feature request.
Jira - fisheye interation problem
Asked by Ricky Park:

Hi, I am starting to use atlassian ondemand.

I ask you about some problem.

1. "SVN Commits Hook" doesn't work.  
This option is checked but I can still commit without jira issue key.

2. I can't see source tab of a issue.  
A issue has only All, commits, work log, history, activity tab.  
Where is source tab of a issue?

3. "Associate FishEye Repositories with project \[project_name\]" doesn't work  
When I commit to project B's repository with project A's jira issue key,  
I want to show the commit in activity tab of project A's issue.  
So I assoicate project B's repository as primary with project A in "Associate FishEye Repositories with project A" page.  
But it doesn't work.

4. What is "Associate a Subversion repository with \[project_name\]" page?  
I can't find any documentation about this page in atlassian help.


Answers:
author: Ricky Park
body: 1. This is a known bug at the moment: [JST-5503](https://studio.atlassian.com/browse/JST-5503)


author: Renjith Pillai
body: Source tab comes when you have the application links setup between Jira and Fisheye instances (I guess OnDemand will have this already) and when the Jira Project is associated with the Fisheye Instance and to see the contents, the commits should include the Jira key.

If you are using Fisheye, then there is no need to directly associate the SVN repository with Jira. The data is pulled out from Fisheye. See a similar post here [https://answers.atlassian.com/questions/4107/fisheye-integration-jira](/questions/4107/fisheye-integration-jira)


Tags: cloud

fisheye-crucible-svn-ondemand
Does a crucible license entail everything I need?
Asked by Justin Rovang:

My development team is looking into Crucible and we work for an Academic institution - does the $400 10-person license cover everything we'd need to work on 10-20 source control repositories?

Or would we need to add the 10-person Fisheye license (another $400) as well to match?


Answers:
author: rverschoor
body: It depends on your requirements.  
The Crucible documentation has a [How is Crucible without FishEye different from using Crucible with FishEye?](http://confluence.atlassian.com/pages/viewpage.action?pageId=200707176#WhathappensifIdecidetostopusingFishEyewithCrucible-HowisCruciblewithoutFishEyedifferentfromusingCruciblewithFishEye) section which lists what you're missing when you run Crucible standalone.  
Don't forget that you can always just download, install, and try it out for 30 days.  
The proof is in the pudding.


Tags: licence
Need to customise Crucible login screen
Asked by Xabier Davila:

Hi, since we have 2 Crucible instances (production and sandbox) I would like to have both a different log in screen and color schema so it's clear in which environment you're working. This is something quite easy to do in JIRA, but haven't found how to implement this on Crucible.

Can anyone help/point me to the right direction?

Thanks


Answers:
author: LeonardoL
body: Hi Xabier,

If you have a commercial license you can download and install the JPS source build of FishEye/Crucible and customise application look and feel as you can see [here](https://jira.atlassian.com/browse/FE-662). You also can take a look at this [link](https://confluence.atlassian.com/pages/viewpage.action?pageId=92504217) for more information.

Cheers,

Leonardo.
crucible file upload using curl
Asked by dhandu:

Hi, I am trying to upload the file from command line using curl, its says \<error\>\<code\>NotPermitted\</code\>\<message\>You do not have permission to Edit Review Details the review

curl -F "file=@test.txt" <http://localhost:8060/crucible/rest-service/reviews-v1/CLI-36/addFile>

Any suggestions pls.

Thanks

Dandu


Answers:
author: dhandu
body: Finally I can able to upload the file fromcommand line to crucible using this command.

curl -u test:test -F @1.cgi"\>file=@1.cgi <http://localhost:8060/crucible/rest-service/reviews-v1/CLI-40/addFile> -v


Tags: cloud

fisheye-crucible-svn-ondemand
Merging two Fisheye Instances & JIRA instances
Asked by Kapil Bolli:

Hello Everybody,

I have JIRA 4.3 connected with Fisheye \& another JIRA instance connected with (another)Fisheye instance.

My requirement is to Merge all JIRA \& Fisheye instances.

For JIRA , we can use **Restore Single Project Backup**

I am not knowing, how we can do it for Fisheye?

Challenge for Fisheye is**URL** would be changing , how will it be reflected in JIRA issues under **commits**.


Answers:
author: Renjith Pillai
body: Just a thought, once you merge your Fisheye instance, recreate the application links and project associations of Fisheye projects to Jira projects. This should anyway trigger a complete resync of commit information from Fisheye to Jira. Haven't tried this myself. But this should help.

comments: author: Kapil Bolli
body: Hi Renjith,

I understood your view, but how do i merge two Fisheye instances?


author: Renjith Pillai
body: If you are not using Crucible, just add the repositories from one instance to the second one, after the resync period you will have all the data. I do not know whether this is the recommended procedure.
Not-moderator user has button Start Review, but result is error
Asked by Sasa:

I think this is a bug.

When creating review, if I choose someone else for moderator, I still see Start Review button. When I hit that, I get an error You are not authorized to make the requested state change.

If I click Done on that popup, it closes fine, and still have a Start Review button at the top.

If I refresh page, Start Review button becomes Send To Moderator and that is what it should be.

<br />


Answers:
author: Conor
body: This occurs when using the default permission scheme. When you change the moderator, the page is not reloaded to refect the change in the available action from "Start Review" to "Send To Moderator".

This is a bug and there is an issue for this: <https://jira.atlassian.com/browse/CRUC-1957>


author: BrendanA
body: Can you let us know:

1. what version of Crucible you are using?
2. have you changed the permission scheme or are you using the defaults?

Cheers,

-Brendan
use on demand JIRA with self hosted fisheye
Asked by Thomas Einwaller:

we used JIRA, confluence, fisheye and crowd for over two years now hosting it ourself on our server

last month we migrated jira and confluence to your OnDemand service

is it possible to connect the OnDemand JIRA to our still self hosted fisheye instance?


Answers:
author: Abdoulaye Kindy Diallo
body: Hey Thomas,

This kind of setting/configuration is not possible in OnDemand environment due to the below concerns:

1. Potential latency problems

2. Requirement of System-Administrators privilegies which is restricted to Atlassians only.

3. Security related matters.  
Hope that answers your query :)


Tags: cloud
How can SourceTree be used on a machine that does NOT have internet access?
Asked by Mark Kamoski:

SourceTree Users,

Please help.

How can SourceTree be used on a machine that does NOT have internet access?

Please advise.

I have a machine that cannot access the internet, and on its my LAN but cannot connect to the web at all, by design.

Right after install, SourceTree is prompting me for "Registration" by saying "SourceTree... requires a one-time registration using your Atlassian BitBucket account" and so on, but I cannot do that on the target machine, so what are the implications, workarounds, etc?

Thanks.

-- Mark Kamoski


Answers:
author: Mark Kamoski
body: Atlassian needs to develop a hybrid verification process.

I am thinking about something similar to what Microsoft did a few years ago with Visual Web Developer, VWD. Y

could install the VWD product start using it right away but you had to register it within 30 days.

Theprocess of registration required going to a Microsoft site logging in and getting a key.

One could take that key and then move it to any machine and use it on that machine and everything works fine and the target machine did not have to be on the internet.

Additionally the key could expire in say 30 days so that one would have to go and get a new key every 30 days and that way Atlassian would be assured that people are continuing to use that selfsame install and they could put in their old key and get a new key or something like that and they would be able to track users that way.

I think this is the best of both worlds where the company gets to have registered users who are real and whom they know are using their products so they can track their user base.

Also it lets people who work offline continue to do so while using great Atlassian products.

Please Atlassian.

...


author: Tonia Kuck
body: We are in the same boat. Still running 1.622 because we are in a completely off-line environment. We would love to upgrade if Atlassian provides us an option, otherwise we are getting to the point where we will need to research non-internet dependent (ie, non-SourceTree) options.


author: Jon Rurka
body: Basically SourceTree is garbage now because it requires login. Today, I got another semi-regular "you have to re-setup SourceTree because the cache was corrupted" message, except when I went to login to BitBucket, I found that login now crashes the client during setup. I'm looking for and installing a new Git client because SourceTree is now useless and I suggest you and everybody do the same because Atlassian decided to force us to do a useless sign in without giveing a skip option.

comments: author: Craig
body: do you have any examples for this? Particularly ones that are Education friendly.


author: Mark Kamoski
body: I don't want my server hacked for my non-profit company.
Each time do an action to git, sourcetree keep asking for password
Asked by Hans Leson.id:

![Screen Shot 2020-01-15 at 13.02.37.png](/t5/image/serverpage/image-id/79020iE4DC6BC86F938C5A/image-size/large?v=v2&px=999 "Screen Shot 2020-01-15 at 13.02.37.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Hans Leson.id](/t5/user/viewprofilepage/user-id/3407729)

Take a look at these posts:

<https://community.atlassian.com/t5/Sourcetree-questions/Soourcetree-keeps-asking-for-password/qaq-p/1496217>

<https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-keeps-asking-for-login-and-password/qaq-p/146765>

<https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-keeps-asking-for-wrong-account-password/qaq-p/734277>
SourceTree Will Not Install or Open in Windows 10
Asked by Hannah Bunek:

Hello; I recently upgraded to Windows 10 and SourceTree will not open or install. Each time I try to launch the installer, the errors "SourceTree has stopped working. A problem caused the program to stop working correctly. Windows will close the pgorgam and notify you if a solution is available" and "Installation has failed" appear.

There are not Atlassian or ST files in my local app data.

I have tried multiple version of ST. My IT dept is stumped.

Please help!


Answers:
author: August Herrstr?m
body: I am also concerned with the new version.

I was resetting my pc the other day and when I installed Sourcetree i couldnt find it in my list of programs. I noticed Sourcetree was only "unpacked" in the users folder and the app was very buggy. For example nothing updated automatically on push and pulls and I couldnt even use the GitFlow function.
SourceTree App Icon missing on TaskBar in Windows 10
Asked by julesfpvr:

Since I upgraded to 3.3.6, when I launch SourceTree it places a new blank icon on the start bar instead of the Source Tree icon.

I've tried deleting/uninstalling all the old versions of SourceTree, deleting my iconcache.db etc. Having reinstalled SourceTree 3.3.6 I get the following:

There are two source tree exes on my system:

C:\\Users\\{username}\\AppData\\Local\\SourceTree\\SourceTree.exe

C:\\Users\\{username}\\AppData\\Local\\SourceTree\\app-3.3.6\\SourceTree.exe

Both of these show as having the normal icon in explorer. If I pin either of these exe's to my start bar then the normal icon appears on start bar.

Having pinned one of these to start bar, if I launch from start bar (or by running exe directly), SourceTree starts up and a new blank white icon appears on my start bar. I can pin this to the start bar

![SourceTreeWhiteIcon.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/78933i3BBB33EF30D52278/image-size/large?v=v2&px=999 "SourceTreeWhiteIcon.jpg")

Digging into this, it appears to be because the actual program started is:

C:\\Users\\{username}\\AppData\\Local\\SourceTree\\Update.exe --processStart "SourceTree.exe"

And this shortcut is looking for an icon from a 2.1.2.5 version of SourceTree and the StartIn location is pointing to the wrong place.

I fixed this by editing properties on:

C:\\Users\\{username}\\AppData\\Roaming\\Microsoft\\Internet Explorer\\Quick Launch\\User Pinned\\TaskBar\\SourceTree

and fixing the startin folder and changing the icon to point to SourceTree.exe


Answers:
author: Tipher
body: Can confirm. You need to go to the properties of the shortcut (C:\\Users\\{username}\\AppData\\Roaming\\Microsoft\\Windows\\Start Menu\\Programs\\Atlassian) change the "Start in" location (remove\\app-2.1.2.5 from the end) and click the Change Icon button to tell it to look in the right spot for the executable (C:\\Users\\{username}\\AppData\\Local\\SourceTree). After that you should be able to pin the shortcut with the icon.

I did not have to touch anything in the User Pinned\\Taskbar folder though.

Bad "Start in" location proof:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/79539iF4B7EC4DC060EF86/image-size/large?v=v2&px=999 "image.png")

comments: author: derrick-lewis
body: Great explanation! This was exactly my issue. Thanks so much!


author: murat303
body: Thank you


author: Israel Lins Albuquerque
body: Guys, Up vote this bug here: <https://jira.atlassian.com/browse/SRCTREEWIN-8376>
Bug in 3.3.6 staged files disappear
Asked by CrazyDriverSwed:

Seems there's a new bug in version 3.3.6. When selecting a file in the unstaged list it will not be moved to the staged list. Next time you try to select the unstaged file it will say that the file has been deleted.

Seriously, sourcetree is getting worse for every new release!


Answers:
author: Stuart Clode
body: I have exactly the same problem and it can be solved by clicking on View -\> Refresh after you do any kind of pull/commit/push action. But this is a serious pain of course.

I have both "Refresh" options checked in the settings but no joy....

comments: author: Sherwin Faria
body: I think this is the same as [#1270390](https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-3-3-6-not-updating-UI-content-properly/qaq-p/1270390) . Hitting F5 is a workaround, but I agree it is a bug that is proving more annoying each day that goes by.
Source tree Push is blank when trying to push to repo
Asked by Vertical Slice Studios:

So I can't for the life of me figure out why I can't push this to my repo. I'm using version 3.3.6 for source tree. same version I used to create the repo. But the push is blank. What am I doing wrong?


Answers:
author: Frank Zimmermann
body: Me too.

Had already fear to make the update but now I am stuck.

ST sees the checkins difference correctly but I can not push because there is no branch connection displayed.

Win10, ST 3.3.6, git 2.8.1
I can't install the program because I can't log in to the program
Asked by Di_Ost:

I can't install the program, because I can't log in to the program, and I recorded the playback of this problem on video  

<https://yadi.sk/d/HUI_7CJDwjc1Vw>


Answers:
author: angelonikolaou
body: Exactly same issue here. I had it installed before and I suddenly couldn't connect, after uninstalling and deleting the Users folder I am where you are at
Installing sourcetree
Asked by Glenn.Benscoter:

I have downloaded sourcetree windows but it will not install.

Thanks

Glenn Benscoter


Answers:
author: Vlad Maidow
body: Same thing, installer does run, then application starts, but no real installation occur.  
So no shortcuts in start panel or desktop what so ever


author: August Herrstr?m
body: I noticed Sourcetree was only "unpacked" in the users folder and the app was very buggy. For example nothing updated automatically on push and pulls and I couldnt even use the GitFlow function.

Hope this will be resolved soon
I've some problem with my account login.
Asked by aitorerana:

I've some problem with my account login. When I log in it appears an error page and it says something like "Ups, you did a request with incorrect format".

If I do the same process with incognito window it works properly. But I want to log in with SourceTree and it redirects to the normal browser and I couldn't continue the process.

I try to log in in another computers and it's the same problem, so I think the problem is in my account.

Hope you can help me.

Best regards.


Answers:
author: Dario B
body: Hi [@aitorerana](/t5/user/viewprofilepage/user-id/289420) ,

If everything works fine in an incognito window but you get the error in a normal browser window, please try the following:

1. Clear browser cache and cookies, try to log-in again and see if this works
2. If you are still getting the error after previous step, try to disable all the browser extensions/add-ons and see if this works. If it works you may want to re-enable them one by one to check which one is causing the issue.

I hope this helps.

Cheers,  
Dario

comments: author: aitorerana
body: Hi [@Dario B](/t5/user/viewprofilepage/user-id/502402) ,

I've tried to disable the browser extension and now it works!! Now I added atlassian to my white-list and I won't have more problems.

Thank you very much!


author: Dario B
body: You are very welcome [@aitorerana](/t5/user/viewprofilepage/user-id/289420) and thanks for confirming this worked! :)

I am now accepting the solution for this thread so that it will be marked as resolved.

Have a nice day!

Dario
Help: Source Tree+Bit Bucket to be used in Education environment for version control of projects
Asked by Craig:

Hello,  

New here, one of our lecturers wishes our students to use Source Tree coupled with BitBucket to use as a tool for version control on their own projects.  

I've done some reading and testing already but wanted to confirm a few things:  

1. Licensing, am I correct I can just use the Enterprise MSI? Or do I need to apply for this-\><https://www.atlassian.com/survey/classroom-license-request?_ga=2.63945199.1710645146.1578922293-1544895371.1573659542>  

2. I can use the Enterprise MSI to deploy silently using SCCM, I've found ways to automate it so that Bitbucket is installed prior to SourceTree, however; it still wants me to sign-up/sign-in by default, this can't really work as we use mandatory profiles here, however I found another fix that sort of bypasses this (<https://github.com/yike8/sourcetree-skip-bitbucket-registration/blob/master/Readme.txt>) this works absolutely fine on a normal system but once used for Students with mandarory profiles, it starts up with 'Registration complete', then we need to continue and select a few more settings - Can this be automated at all?  

Apologies for the long rambling post...Essentially I am wondering if anyone else here uses SourceTree+BitBucket in an education environment where the students use mandatory profiles?  

Many thanks


Answers:
author: Craig
body: Hi all,  

No one has used this in an Education environment then? Am I able to contact Support directly concerning the question?  

Thanks


Tags: education

sourcetree-enterprise