youngmon/atlassian-qna huggingface dataset:
Why is my Confluence instance spammed by 5 HipChat plugins?
Asked by Sorin Sbarnea (Citrix):

I am wondering why do we need 5 (five!) plugins in order to enable a single functionality in Confluence?

[Screenshot 2015-02-10 15.09.56.png](https://www.dropbox.com/s/wtmvnl1010r1o4r/Screenshot%202015-02-10%2015.09.56.png?dl=0)  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-my-Confluence-instance-spammed-by-5-HipChat-plugins/qaq-p/296151?attachment-id=4695){#link_1192a041643a2e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/50099/1/Screenshot%202015-02-10%2015.09.56.png){#display_1192a041643a2e_0}


Answers:
author: Michael Oates
body: Hey Sorin, there are some historical and technical reasons for why that particular list of plugins are present to provide interoperability with HipChat.

As a bit of a break down for background, the plugins are broken down as follows:

* Atlassian HipChat Integration Plugin Core - provides functionality that other confluence plugins will be able to use in future to interact with HipChat. This is a cross product plugin.
* Atlassian HipChat Integration Plugin - provides all the functionality for managing links with HipChat. Also cross product.
* Confluence HipChat Integration Plugin - provides confluence specific functionality including space to room notifications and configuration.
* Confluence HipChat Plugin - is a legacy plugin from a previous implementation. **But is still required**, as we use it to package up the other plugins.
* HipChat Core Plugin - Contains some legacy functionality for interacting with HipChat. This may be fazed out eventually, but for now its best to leave it running.

Hope that information is of use :smile:


author: Timothy
body: It's just the way that the dependencies work on each add-on. They have been developed as modules so that code does not need to be re-developed for each Atlassian product.


Tags: hipchat
Migrating confluence from the cloud to standalone
Asked by Roger Marin:

Hi we have setup Confluence standalone (5.6) and would like to migrate content from our cloud instance of Confluence, the problem is that the standalone version has already been configured including setting up the license and users have already started to create content.

We tried to setup a test confluence environment and when we tried to import the backup generated by the Cloud version of confluence it failed and made the instance unusable.

After going through this <https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+Cloud+to+Confluence+Server> we realized that in order to migrate confluence from the cloud we will need to set up a confluence on demand version; however, we are not sure what do now regarding:

A. Our existing confluence license that has already been applied to our standalone instance.

B. The existing content in our standalone instance.

If we set up an on demand instance, will we be able to reuse our existing license and import both the cloud instance content AND the content in our existing standalone version?.

Thanks.


Answers:
author: Branno
body: Roger,

In addition to what Alex mentioned, the current version of Confluence Cloud cannot be imported into Confluence 5.6 and below. One option would be to install Confluence 5.7, import the full site from Confluence Cloud, and use the Space export/import functionality to add content from the 5.6 instance.

Regards,  
Stephen Brannen \| Confluence Support


author: Alejandro Conde Carrillo
body: Hello Roger.

Importing the full site XML backup from your Cloud instance will wipe the current settings and content. You can try to do it as suggested by Nic, but please have into consideration that you will need to run the same version in your server which was running in Cloud. You can download the cloud version in [this link](https://www.atlassian.com/software/confluence/download-od).


author: Nic Brough -Adaptavist-
body: Sorry, this makes no sense:

\>we realized that in order to migrate confluence from the cloud we will need to set up a confluence on demand version;

That would mean you are migrating from Confluence Cloud, to another Confluence Cloud and then on to Confluence Server. Because On Demand and Cloud are the same thing, Cloud is just the new name.

You'll just have the same problem when you jump the types over.

What you need to do is:

1. Take the export from Cloud
2. Import it into a **development/test**Server version locally (Your Server licence entitles you to development licences for exactly this sort of thing)
3. Export the space(s) you need from there
4. Import the spaces on your production server

In fact, you might not need to do that either - you could export the spaces directly from Cloud and import them on your Production server


Tags: confluence-administration

confluence-cloud
Users with 'view' space permission do not see additions to page
Asked by Kerrie-Anne Schwetz:

Background: there are no page restrictions applied and the users in question only have 'view' checked in permissions for this space.

When they go to the space home page, there is content missing (it is an additional rhs section with links). We now know that on most if not all pages they are unable to see quite a few changes whether they were made days ago or last month.When they go to page history the version is correct but the additional content isn't there. If I give 'add page' permission then they can view everything as normal, but as this is a space which needs tight content control I don't want to do that.

Any suggestions?


Answers:
author: Steven F Behnke
body: You are going to need to clarify a bit I'm afraid. It sounds like these users are only given BROWSE permissions, correct?What is "an additional rhs section with links"?What permissions are you giving them when it works? Specifically?


Tags: confluence-administration
how to update calendars with out notifying watchers
Asked by Veda Hayes:

When updating annual calendar for On-call services. Everyone is receiving emails notification's, Is there a way turn off notifications on a calendar until the annual calendar is updated?


Answers:
author: Mallmann
body: Hey Veda,

As Steven mentioned, there's no option to do that besides the workaround he mentioned.

I've just created an improvement request for this feature, though: <https://jira.atlassian.com/browse/TEAMCAL-2860>

Hope it helps! :smile:

Eduardo

comments: author: TomC
body: This is a valid improvement request, thanks for creating it Eduardo! I just voted for /watching it.


author: Steven F Behnke
body: I do not know of **any** way for you to modify these calendars without sending notification after notification. I don't think it exists.

I may have a solution. :smile:

#### Background {#toc-hId-1285014460}

We're going to turn off mail and make all the changes, then clear the mail queue.

++Team Calendars++ uses Confluence's email module to send mail. Confluence sends mail like so: Each notification generates an email and places it in the Mail Queue. There is a scheduled job, defaulted to once per minute, that attempts to send all messages. When there is no mailbox connected, they simply stack in the queue.

The key point here is that Confluence will ***CLEAR*** the email queue when you restart the application. Confluence does NOT cache the mail queue when you shut the application off and turn it back on. We are going to leverage this for our own use, if this is possible for you.

#### Workaround {#toc-hId--1267142501}

1. Disconnect email server from Confluence application
2. Make all modifications to the calendar that are needed
3. Turn the application off by running the appropriate script
4. Turn the application on

Victory

There you go! All your edits with no notifications!

comments: author: Tim Eddelb?ttel
body: Set view restriction would also work.


author: Beth Lew
body: Please explain how to do that.


Tags: confluence-administration
Where is the best place to find and hire a Confluence / Information Architect expert to help my company to organize our Confluence?
Asked by Martim Schnack:

I am looking for an expert to help us to organize our Confluence, so it is extremely useful, easy to use, and work as a business tool.

We have several different Business Units and departments, definitely not a small company. We are always looking for the easiest and smartest way to do things, and finding our content in our intranet needs to be as intuitive and easy as possible.

I want to hire an expert to help us and guide with things like:

* What should be a Space?
* What is the best way to organize the content inside each space?
* What is the best way to create references so pages are visible from different places?
* How to optimize the home page so it is more useful?

Where is the best place to find such expertise? I want to hire someone to start on this project immediately.

Thanks! Any help is appreciated!


Answers:
author: Daniel Wester
body: [T](https://www.atlassian.com/resources/experts)ake a look at <https://www.atlassian.com/resources/experts> .

comments: author: Steven F Behnke
body: Yes, Daniel is right. If you use that list or ask Atlassian they are really good about pointing you towards us Atlassian Experts. They will connect you with:1: A partner who can do the job right2: A partner who is local


Tags: confluence-administration
Confluence: creating a log file for a single space
Asked by R Donato:

Hello,

Is it possible to generate log files for a single space? Is there a script I can use? Or is there a hidden feature available?

Thanks,

Rosemary


Answers:
author: Boris Berenberg
body: No there is no way to isolate the level of logging you are looking for. However, there are alternative solutions. For example, you can identify the class which is performing the pdf export by doing a thread dump during this very long process. Then increasing the logging on the class within Confluence to get more info in your logs. Though if you have a valid support license, this may be better to work with our support team to resolve.


author: R Donato
body: I have a small space that is not exporting to PDF. Yet, I have other much larger spaces that export without any issues. I want to know what could possibly be causing the problem. The space is very small with only 50 pages. After the first failure to export, I did the following:1. I checked all the images to make sure they were properly attached. Images with colons in the name (Snagit adds that to the default titles) were modified. 2. Page titles were checked to make sure restricted special characters weren't being used.3. The length of each page was checked. Confluence doesn't do well with really long pages. I shortened pages that I thought might be too long. 4. I then went through and slowly exported a few pages at a time to see if I could isolate the page(s) that were hanging up the process.I found several pages that either wouldn't export or take over an hour to PDF. Since I can't figure out why these pages aren't exporting, I want a log file to see if I can pinpoint the issue. I have no idea what I expect to see in the log file since I've already checked for what I can think of.Any help is greatly appreciated.


author: Boris Berenberg
body: I think you will get a better answer if you edit your question to include details on what you expect to see in this log file.


Tags: confluence-administration
Diagramly update doesn't include EIP shapes?
Asked by Sabina H_:

Hi, I have Draw.io for Confluence Server version 4.0.1.0. We can't find the EIP shapes anywhere, is there something additional we need to do to get those added? Thanks!


Answers:
author: David Benson _draw_io_
body: Sorry for the late reply, without the correct tag we don't get a notification of the question.

Click on "More Shapes" bottom left, in the dialog that appears tick "EIP" and apply.

Screen Shot 2015-02-27 at 11.19.50.png  
[](https://community.atlassian.com/t5/Confluence-questions/Diagramly-update-doesn-t-include-EIP-shapes/qaq-p/190958?attachment-id=11263){#link_1188e4b8f67b4c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/32152/1/Screen%20Shot%202015-02-27%20at%2011.19.50.png){#display_1188e4b8f67b4c_0}


author: Sabina H_
body: Bizarre, I did originally but I guess I didn't select it when highlighted. Thanks!


author: Boris Berenberg
body: Is it this add-on? <https://marketplace.atlassian.com/plugins/com.mxgraph.confluence.plugins.diagramly>If so, I would recommend you add the addon-com.mxgraph.confluence.plugins.diagramly label to your question.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

confluence-administration
Can we have more than one "discussions" in a space?
Asked by NTT Europe:

The plugin looks great, but we have several areas of content in a single space, and would like to have several discussion areas.

Is that possible?


Answers:
author: Jonas A. Winfield
body: I would like to know this as well. I like the look and feel of "Discussions" but need to have topics grouped into major categories.


Tags: app

confluence-administration

spectrum
Summit 2015 Pricing
Asked by Mary Taylor:

Have you determined what the pricing will be for this year's summit in San Francisco?

When will registration information become available?

Our company is currently budgeting conference expenses for 2015 and I'd like to make it to San Francisco. Can you give me a ballpark price based on previous years?

Thank you!


Answers:
author: Boris Berenberg
body: There has not been a public announcement yet. My guess is that pricing will remain in line with past years.

comments: author: Mary Taylor
body: Thank you Boris. We are new to the Atlassian family. Can you tell me what the price was for last year?Mary


author: Paul Stolniceanu
body: I would also be interested in knowing the price for the last year. I couldn't find that many info regarding this. Paul


author: Rudy Geronimo
body: Hi Mary and Paul, To give you a point of reference for planning Summit cost, the Early Bird rate for Summit 2014 was $799 USD, after which preregistration cost was $1099. Stay tuned for the launch of Early Bird ticket sales in March!


author: Mary Taylor
body: Thank you Rudy! Exactly what I was looking for!Mary


author: Rudy Geronimo
body: Hi Mary - Pricing will be roughly around the same as last year's, as Boris mentioned. Keep an eye on [summit.atlassian.com](http://summit.atlassian.com) at the beginning of March when our Early Bird rate goes live. Looking forward to seeing you and your team in San Francisco this November!

comments: author: Randall Fisher
body: Ok, its the beginning of April. When are we going to see more info on Summit 2015? I need to start building my case for a trip to the west coast.


author: Rudy Geronimo
body: Hi Randall - Sincere apologies as we've had to delay the launch, but the site goes live \*next week\*! Early Bird will go into effect, you can book your hotel in our Summit block as well when the site goes live. I really, really appreciate your patience and hope next week doesn't present a problem. I owe you an Atlassian shirt when I see you in November.


author: Randall Fisher
body: Thanks for your help, I finally got management to approve the trip/travel.


author: Rudy Geronimo
body: AWESOME! See you in November!


Tags: summit
Is there a way to review privilege usage by space?
Asked by AlL:

I need to review a number of privileges used by confluence. I don't know which space may be using a specific privilege. Is there a report that would display a listing of spaces using a particular privilege?


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

By default we don't have such report. You can do manually by accessing **Browse** \> **Space Admin** \> **Permissions**.

For more information you can refer to this documentation: <https://confluence.atlassian.com/display/DOC/Space+Permissions+Overview>

<br />

Cheers,  
WZ


Tags: crowd
How to embed a .pptx on a page | Confluence 5.7
Asked by David Stutzman:

I have tried using the insert Confluence markup method with the result "unknown macro."

**{viewppt:name=My document.pptx }**

macro_ppt.PNG

Should I be using Office Connector?

Thanks.

[](https://community.atlassian.com/t5/Confluence-questions/How-to-embed-a-pptx-on-a-page-Confluence-5-7/qaq-p/85867?attachment-id=11222){#link_1188e513910229}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/244072/1/viewppt.PNG){#display_1188e513910229_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-embed-a-pptx-on-a-page-Confluence-5-7/qaq-p/85867?attachment-id=11223){#link_1188e513910229_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/244072/2/macro_ppt.PNG){#display_1188e513910229_2}


Answers:
author: William Zanchet [Atlassian]
body: Hi David,  

Actually you just need to upload the .pptx as an attachment. Then go to the page and go to _Insert \> Other Macros_ and type Powerpoint. That should render the file.  

Cheers,  
WZ


author: David Stutzman
body: When I "go to the page and go to _Insert \> Other Macros_ and type PowerPoint," nothing comes up.

FYI my version is 5.6.1 not 5.7 if that matters.

Does the CF System Administrator need to allow access to the Office/PDF macros?

Or is this pptx macro function a default "Other Macro"?

Thanks,

David
Overriding confluence editor behavior
Asked by Yagnesh Bhat:

* Is there a way to override the confluence editor behavior of taking care of formatting by itself. Like , for example confluence will automatically convert a text to h1 heading if its preceded by h1. followed by space. There is a way to stop this by starting with {{ for the text you dont want formatting to apply  
  followed by }} , but this doesnt apply for multi-lines, so the user has to enter two closing braces for every line for which he wants to skip formatting.  

  Any way out to make the confluence editor stop doing this for Confluence version 5.3?


Answers:
author: Steven F Behnke
body: So, Confluence handles text like this on purpose. The issue here is that lots of users are used to editors like Microsoft Word, where every single dang bit of XML is individually styled. The World Wide Web just doesn't operate that way so when we start using an editor that works with *REAL* XML, we need to treat the "web document" as if we were creating a website, which means we NEED to adhere standards. This means that text should be in paragraph tags, styling should be done through CSS, etc.

Now, what's happening when you turn text into **Heading 1** is that you are indicating that this text is a title. It wraps the "title content" in the HTML tags:

`<h1>Title content goes here</h1>`

When you type a " " *(space* *)* you aren't leaving the H1 (or h2, h3, h4, h5, etc) tags, you're still "**inside** " the heading. The ++ONLY++ way to break out of that heading is to do a ***Hard Return*** which you do by pressing *Enter (or Return)* on your keyboard. This places you in a new set of \<p\> (*paragraph* ) tags. Doing a ***Soft Return*** (*Shift+Enter)* also WILL NOT break you out of a heading: It simply inserts a line-break, or more specifically:

`<br />`

What am I trying to say? What you are asking really isn't possible because of the way Confluence works. What **you** DO want is the ability to set "font-size" arbitrarily. I haven't seen an add-on for that anywhere and Atlassian is going to avoid it because they make documentation and have no need for setting font sizes outside of headings.

You could possibly achieve this with a User Macro, if you wanted to check that out.


author: Steven F Behnke
body: If you want a user macro that let's you set font-size inline, you can try this out:

```
## Macro Name: Font Size## This macro adjusts font-size based on user choice.## Developed by: steve behnke [blackpearl pdm]## @param Size:title=Font Size|type=enum|enumValues=8px,10px,12px,14px,16px,18px,20px,24px,32px,48px,72px|required=true|desc=Choose a font-size (px)## @param Content:title=Text|type=string|required=true&lt;span style="font-size: $paramSize;"&gt;$paramContent&lt;/span&gt;
```

You can't use the Macro Body option because Confluence won't let macros with a body be inline. You must capture the input via a parameter.
Can you disable access to Confluence dashboard for some users?
Asked by sabina_szablowska:

Hi,

I have a space that is directed only for one group of users and it is set up in such a way that a home button directs to that page. So this group of users is theoretically locked to that space which is the purpose of this setting.

But... If a user belonging to that group knows how to get to the Confluence dashboard (because they know how to construct the link), or use some other ways (and they do exist), they will see the dashboard with all the information that is not meant for them.

So is there a way to enforce a restriction so that the user can never get to the confluence dashboard?

thanks :smile:


Answers:
author: Thomas Schlegel
body: Hi Sabina,

there is a plugin (unfortunately not free) that can do this for you: [Custom Dashboards for Confluence](https://marketplace.atlassian.com/plugins/com.simplenia.confluence.plugins.customdashboards)

With that, you can assign different dashboards to different user groups.

Cheers

Thomas


author: Graham Campbell
body: There's also this solution which is free but requires you to know a little but about your permission groups:

<https://confluence.atlassian.com/confkb/how-to-display-different-appearance-for-different-users-using-confluence-layouts-296911031.html>


Tags: dashboard
I use kicad and it is impossible to print
Asked by LERUSTE:

The status of my printer HP Photosmart C4480 is idle and the printer command is lpr.


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what your CAD software being unable to print has to do with Confluence?

comments: author: LERUSTE
body: I do not see the link between kicad and confluence.


author: Nic Brough -Adaptavist-
body: Nor do I - what do you mean by link?


author: Nic Brough -Adaptavist-
body: Sorry, that was not clear - we need you to explain what your usage of kicad has to do with Confluence. Your question sounds like it is a problem with kicad and your printer without explaining what it has to do with Confluence.


author: Steven F Behnke
body: Hah this is amazing.
Connecting confluence with jira results in "Connection refused"
Asked by Martin K.:

When I try to connect my JIRA Application with confluence in the confluence setup I get the following error:  

```
Connection refused. Check if an instance of JIRA 4.3 or later is running on the given url.
```

<br />

My Jira instance is 6.1.x and runs on a domain like: <https://jira.subdomain.example.com> whereas confluence is running on <https://confluence.subdomian.example.com> and I can access both via the browser just fine. The Certificates on both applications are from StartSSL. Can someone tell me what I might doing wrong and how to debug this?  

thanks!


Answers:
author: Martin K.
body: I just skipped this connecting with JIRA in the setup and just create an admin user for confluence. Then I connected JIRA to Confluence like it is described here: <https://confluence.atlassian.com/display/CONF43/Connecting+to+Crowd+or+JIRA+for+User+Management>


author: Martin K.
body: Following this guide helped me to overcome this problem obviously: <http://docs.codehaus.org/display/HAUSMATES/Installing+a+new+CA+into+the+JDK>  

Unfortunately now I'm stuck with the following error:

```
Failed to establish application link between JIRA server and Confluence server. For more information, please see troubleshooting guide in our documentation.
```

The log file says the following. (Please notice the question mark within the confluence URL which is really weird)

```
2015-02-10 13:24:59,600 WARN [http-bio-8090-exec-10] [confluence.setup.actions.ConnectToJiraAction] addJiraConnectionFailedError Failure due to exception: Failed to create application link from JIRA server at https://jira.domain.example.com to this Confluence server at https://confluence.domain.example.com?. Please read the troubleshooting guide.
```


Tags: confluence-administration