youngmon/atlassian-qna huggingface dataset:
Cross projects burnup in Advanced roadmap
Asked by Eva Kasiak:

Dear Community,

We've been preparing metrics in a manual way via excell files (we've five scrum teams working on a single programme). These metrics shows the predictions when particular scope will be done ( for instance when particular scope of work will be completed and how will it change if some items from the backlog will be removed or added) , how many bugs were added and completed, how many SP were burned and added within a sprints etc.

Our business stakeholders would like to specifically see these metrics but in a split per release. They are especially interested in the predictions as they need dates for the customers to be able work with them and prepare for the release into production.

So far we had such option with excell which was OK, however now we were asked to start providing such data for each seperate release and this means much more manual work.

Potentially scenarios feature would help I see though it's missing the trends I guess. Any hints, feedback and suggestions would be much appreciated.

Is there a way to have something like a burnup predictions across the programe within Advanced roadmaps?And how generally speaking we could leverage ARM's to display such information and reduce the manual effort behind?

Thank you

Eva


Answers:
author: Vinod Ramadoss
body: Hi Eva,

Just sharing my experience (assuming Confluence is available in your organization), I create dynamic visualizations using Confluence Macros for similar requirements.

Data can be pulled from Jira to Confluence through JQL filters and wrapping Macros (depending on the requirement) provides better insights and inferences. Again, this is just my suggestion.

Confluence macros (for reference) - <https://support.atlassian.com/confluence-cloud/docs/what-are-macros/>


Tags: advanced-roadmaps

roadmap

server
Adding Icons To Roadmap Initiatives
Asked by Nathan Larson:

Hello,

I have seen in Jira blogs how roadmaps can be configured to show icons for different initiatives helping to break up the roadmap sections and make them easier to visually scan. I can't seem to make it work. No help articles in KB that I can find.

Thanks.


Answers:
author: Mark Davies
body: Hi [@Nathan Larson](/t5/user/viewprofilepage/user-id/4392703)

I think what you might be referring to is grouping issues on the roadmap by project. This can be done by going to view settings -\> group by project.

You can change the icon for a project under the project's settings next to "avatar".


Tags: advanced-roadmaps

cloud
Default issue type when creating 'Story' in Advanced Roadmaps
Asked by Alejandro S?nchez:

Hello!

When we create a new issue of the "Story" level in a plan we don't understand which is the default issue type.

In our case the plan creates a **bug** issue by default and we don't have configured the bug issue type as default anywhere.

Do you understand which is the behaviour?

I tried changing the order in the issue type scheme but it doesn't make any effect.

Best regards,

Alex S?nchez.


Answers:
author: David T Jones
body: I found one workaround, you cant choose the order but if you dont want to create bugs if you change your filter to only show the issue types you want it will change the default.

i.e. go to filters and limit it to initiative \> epics \> stories \> sub tasks for your view if you go to create as story it will default to stories


Tags: advanced-roadmaps

data-center

jira
Team capacity when Issues are removed from Advanced Roadmaps plan?
Asked by Jennifer Mancke:

I am curious if you remove issues from a plan that have remaining estimates and a Team assigned, will team capacity free up? Or will these removed issues still count against capacity?


Answers:
author: Curt Holley
body: Team capacity is linked to the sprint, via the Board that the sprint is in being referenced as the issue source for the shared team (at least that is how it is on Cloud). So, the best way to free up the capacity is to remove from the sprint (as it is the sprint capacity that is being visualized)

I'm not sure if removing from the plan would make any difference, perhaps removing from the shared team would (as that is where the board is referenced as the issue source), but how the Board (where the sprints are) is filtered could also limit on how certain moves would work (or not)

For instance, if the board is filtered by the team, then removing the team, would remove the Story from the Board and the plan, but if you don't remove the sprint it will still be considered part of the sprint and I suspect would still count towards the capacity.

best bet, experiment with each option and monitor to see what the impacts are based on how your Board/s and Plan/s are set-up.

I'd be keen to hear the results.


Tags: advanced-roadmaps

capacity

team
Limit permission to create new plans in Advanced Roadmaps
Asked by Alejandro S?nchez:

Hello,

We would like to give some users permission to edit a plan without permission to create new plans.

Is there any option to achieve this configuration?

Thank you,

Alex S?nchez


Answers:
author: Curt Holley
body: At this stage...it appears not, as Create and Edit are bundled together in the same "Advanced Roadmap Users" section of the permissions.

That said, if you are happy to let them edit....why not create as well?


author: David Wuth
body: I realize this was tagged to data center, but I would also like to know if this is possible with Jira Cloud Premium.


Tags: advanced-roadmaps

data-center

jira
Project burndown chart
Asked by Rebecca C:

I could really use a chart very similar to the sprint burndown chart. I want to show the addition of work to our 3 year roadmap over time, the work that remains for the team and the work that is completed. BTW, we track efforts by hours \& not story points in my group. I know, not ideal but it is what management wanted to see.   
This type of chart could help me show:

* Work is trending up
* Work on this project is not being prioritized (people are not spending effort on it)
* Timelines are pushing to the right

We have to hit a deadline that is 3 years out so I need to prove to management when we are off track. I am trying to create something like this on my own but its very manual and not nearly as helpful as what I see in a sprint burndown from JIRA.

Thx!


Answers:
author: Dave
body: Thanks for sharing this requirement [@Rebecca C](/t5/user/viewprofilepage/user-id/116985). Unfortunately we don't have any plans to implement anything like this in the near future for Advanced Roadmaps. It might be possible that another marketplace application has something that can assist in this regard though.

I appreciate that this isn't a great answer, but I just wanted to set your expectations realistically. I will however share this requirement with our Product Management team.

Regards,  
Dave


Tags: advanced-roadmaps

chart

report
Need to capture epic with story filter for my board
Asked by Thayne Munson:

I am trying to write a board filter that filters based on a story value (Threat Identification). These stories may come from multiple projects. Unfortunately my filter does not automatically bring the stories corresponding epic onto the board. Is there a filter function that I can use to 'grab' the epic along with the stories I am filtering? I have tried a number of options (parentissuesof, childissuesof, etc) but with no luck. Any suggestions?

Filter Query =\> "Threat Identification" is not EMPTY


Answers:
author: Luan Moreira
body: Maybe you can use

project = \&lt;project_name\&gt; AND "Epic Link" is EMPTY

comments: author: Thayne Munson
body: Thanks Luan. My current filter brings back about 100 story rows but I want the associated epics to be returned as well. I still can figure out the JQL syntax, or maybe it's not possible. I know there are a number of ways to go from Epic to Stories but it does not appear I can go the other way.


Tags: advanced-roadmaps

jira-software
How can I roll up values in custom fields?
Asked by Garth Hume:

I have created new fields (not dates) and need these values to rollup in advanced roadmaps. There seems to be a predefined list of fields that rollup. I know you can go through the effort of programmatically calculating these on the issues themselves, but ideally these would rollup real-time in Advanced Roadmaps. In suggestions welcome.


Answers:
author: Rohan Swami
body: [@Garth Hume](/t5/user/viewprofilepage/user-id/3708932) I'm a Product Manager on the Jira Software team, I'd love to get a deeper understanding of what you're looking to achieve with these calculations in Jira Software. Could you drop me a message at r swami @ atlassian . com and we can arrange a call to discuss?

comments: author: Garth Hume
body: Awesome, I have mailed you.


author: NAYANA
body: Hello is there a solution to this query. I am looking to roll down or inherit

values of a custom field from its parent to child


author: Curt Holley
body: [@NAYANA](/t5/user/viewprofilepage/user-id/3610097)

If you want to 'roll down' you can do that via Workflow Post functions (you may need to consult an Admin to get this set up for you) or via automation (Automation for Jira, Scriptrunner etc)


author: Garth Hume
body: Thanks for the feedback on the other ways of doing this. I was hoping they would put this functionality into the tool.


author: NAYANA
body: [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535) thank you! Yes, I was able to explore that option.


author: Joe Lagana-Jackson
body: I'm also interested in the same.

My use case is that we're asking folks to estimate epics up front for fixed scope projects, and we want to preserve that original estimate in the Plan. So I've created an "epic story point" field for this purpose.

I'd like the epic story points to roll up to the initiative (a collection of epics), without having to use automation or some other workaround.

Looking forward to this feature!


author: Curt Holley
body: I think you are right, as in there is only a predefined list of fields that roll-up.

Only way I can think of to do custom fields would be to create a new field that could story whatever rolled up value you want and use Automation for Jira (or the like) to doing the SUM/roll up.

comments: author: Garth Hume
body: Thanks for the feedback on the other ways of doing this. I was hoping they would put this functionality into the tool.


Tags: advanced-roadmaps
JIRA Portfolio Start and End Dates Incorrect on Initiatives
Asked by David Lam:

We created a hierarchy on JIRA Portfolio with Objective -\> Program -\> Initiative -\> Epic -\> Story/Task. The dates on Stories are correct and are being pulled in from the Sprints which populate Target Start and End Dates on Stories. However the dates on the Epic, Initiative, Program and Objective levels are not being populated correctly from the stories. The Target Start Date and Target End Dates are not using the first date for the Target Start Date and last date for the Target End Date from the stories.


Answers:
author: Dave
body: Hi [@David Lam](/t5/user/viewprofilepage/user-id/2712130),

What version of Advanced Roadmaps / Portfolio are you using? The ability to roll-up dates wasn't available in all versions to you might need to upgrade to take advantage of this capability. It also needs to be enabled in the plan settings,

Regards,

Dave

comments: author: David Lam
body: It should be the most recent version

Portfolio for Jira - 3.29.7 {#toc-hId--1265777737}
--------------------------------------------------

I already enabled it and the roll up is working for Epics just not the hierarchy above. Epic to Initiatives, Initiatives to Programs and Programs to Objectives are not working for rolling up the dates. Initiatives, Programs, Objectives do not have the inherited dates icon with the arrow.


author: Dave
body: Thanks for confirming the version [@David Lam](/t5/user/viewprofilepage/user-id/2712130), that sounds concerning - this might sound like a stupid question, but can you also confirm that the parent link is correctly set between those epics and initiatives?

Also, the inherited date won't show up in the same way that the sprint inferred dates do ... it will actually show up as a roll up symbol, see this screenshot for an example:

![Screen Shot 2021-05-06 at 9.39.22 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/142278i722D64D2065C238F/image-size/large?v=v2&px=999 "Screen Shot 2021-05-06 at 9.39.22 am.png")

I'm guessing this isn't what you're seeing? The striped issue bars indicate that the dates are rolled up.

Regards,

Dave


author: Curt Holley
body: Are your Epics, Initiatives, Programs and Objectives in the sprints, or just the stories? As I believe the "roll-up" of dates comes from the Sprint dates, not the children. Thus, to inherit the dates (where blank) they would have to be in the sprint.

comments: author: David Lam
body: The Epics, Initiatives, Programs and Objectives are not in the Sprints. I got Epics to work it looks from the Stories. But Epic to Initiatives, Initiatives to Programs and Programs to Objectives are not working for rolling up the dates. Initiatives Programs, Objectives do not that the inherited dates icon with the arrow.


Tags: advanced-roadmaps

server
Checklists available in your calendar view
Asked by Diane Thomas:

It seems this has been a common question but I will ask again!

It is July 2023 and I assumed when signing up with Trello that when you add a date to each of your items in your checklists that it would automatically be inputted into the calendar. But, I tried everything and it just didn't happen.

This is a no brainer and really defeats the purpose for us.

Any chance anyone knows any more information?


Answers:
author: Lena Yasienieva
body: Hi Diane,

With a Premium or Enterprise license, you can see the due dates of checklist items in the board's calendar view. Here is a link to an article if you want to know more about this: <https://support.atlassian.com/trello/docs/calendar-view/>

There is also a possibility to see and manage due dates on the cards with this free Trello Power-Up: <https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up>

I hope that helps!

Cheers,  
Lena \| Trello team

comments: author: Brittany Joiner
body: [@Diane Thomas](/t5/user/viewprofilepage/user-id/5539006) feel free to accept this answer if you found it helpful so others know there is an answer in here. Lena is correct, this is the way to do it!


Tags: cloud

trello-cloud
I can't create slides from google drive
Asked by Pablo Andrey Rinc?n Guerrero:

Good evening dear;

When clicking on google drive to create slide presentation it throws this error: Uh oh! We ran into a problem creating the presentation. We are sorry about that. This error from Google may be helpful.

Please can you help me see how I can resolve this error.

Thank you.


Answers:
author: Mutya A
body: Hi Pablo, welcome to the Trello Community!   

I can see the same error you are seeing:  
![2024-08-21_10-39-46.png](https://community.atlassian.com/t5/image/serverpage/image-id/342858i9E296F324E38D4D5/image-size/large?v=v2&px=999 "2024-08-21_10-39-46.png")  

This is a known issue that is being tracked in the following bug report here: [TRELLO-606](https://jira.atlassian.com/browse/TRELLO-606). Right now, we do not have a workaround for this issue.

I have added this community thread to this bug as an internal comment for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click **Start watching this issue** on the right panel.   

You can also comment on the bug ticket if there's any additional info or use case that you want to share as to why this feature is important. Even though this would not guarantee that such a feature would be built, it would certainly bring it to our Product team's attention to be considered, especially if more users have asked for the same thing.

There are a number of factors that determine how Atlassian prioritizes bug fixes. You can learn more about this by reading the [Atlassian Cloud Bug Fix Policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html)

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


author: Nicolas Grossi
body: [@Pablo Andrey Rinc?n Guerrero](/t5/user/viewprofilepage/user-id/5538743) Welcome! This might a google error and not an atlassian issue, correct ? If yes you might wait to google fix it.

Nicolas


Tags: cloud

trello-cloud
License
Asked by Hugo:

```
Good morning!My card was charged for 7 licenses, but I purchased one license worth $60.00.I need to cancel and refund the 6 licenses that were overcharged.Waiting for a response, Att, Hugo Comaccio,
```


Answers:
author: Brittany Joiner
body: [@Hugo](/t5/user/viewprofilepage/user-id/5538689) you'll need to create a support ticket, we are community members and Trello users like you so we don't have any access to billing portals. Go to <https://trello.com/contact> to create a ticket

comments: author: Brittany Joiner
body: [@Hugo](/t5/user/viewprofilepage/user-id/5538689) were you able to get this resolved? Feel free to accept this answer in case others are wondering how to get a refund!


Tags: cloud

trello-cloud
What happened to the create a workspace/team function?
Asked by Coaching Manager:

Hello,

I am no longer seeing the option to create a workspace/team on trello. I am unable to create copies of certain trello boards as needed due to this feature no longer being available. Please advise how to make copies of boards if I do not have a workspace to put them in. Thank you!


Answers:
author: Brittany Joiner
body: [@Coaching Manager](/t5/user/viewprofilepage/user-id/5538734) you shouldn't need to create a workspace to copy a board, you can copy it into the same workspace by default and only need to select another one if there's a specific workspace you want to move it into other than the current one.

As far as where it went, if you click your avatar/profile picture in the top right, you should be able to see the option there:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334165iD2CC7F6FF1798A49/image-dimensions/288x528?v=v2 "image.png")

comments: author: Brittany Joiner
body: [@Coaching Manager](/t5/user/viewprofilepage/user-id/5538734) would you mind accepting this answer in case others are also wondering where to create a workspace? thanks!


author: Coaching Manager
body: accepted! thank you for the screenshot - super helpful!!


author: Brittany Joiner
body: [@Coaching Manager](/t5/user/viewprofilepage/user-id/5538734) you're so welcome! i find the visuals definitely tend to help :)


Tags: cloud

trello-cloud
Trello API not working?
Asked by shknud:

Close question.


Answers:
author: Rasmus Wulff Jensen
body: A 404 error normally means that what you request do not exist (not found). So perhaps the CardId is wrong somehow.

In general there do not seem to be anything generally wrong with the Trello API (I've made multiple attachments via the API today)

comments: author: shknud
body: But the folder does exist when Make is requesting Trello to add it to the card?  

What do you mean with cardId is wrong?


author: Rasmus Wulff Jensen
body: According to the call you have a Trello CardId of '668abaa10b40da3a2ca56242' in th e request... If there is no card with this id, or the logged in user do B not have access to this Card you would get a 404


author: shknud
body: If I run the scenario agian, how can I check the CardId in Trello to see if they match?


author: Rasmus Wulff Jensen
body: Yes, you can check if that is the reason.

To see the Id, you need to either:

1. Use the export to see the Id: <https://www.youtube.com/watch?v=aWYEg1wPVYY>

or

2. Use this PowerUp to see the id: <https://trello.com/power-ups/646cc3622176aebf713bb7f8>


Tags: cloud

trello-cloud
Card Repeater removed from repeating cards
Asked by dantheman:

All of the cards that I had set to repeat on a weekly basis had the repeat function removed. All were marked to repeat once a week using the card repeater power-up. None of the other repeating cards (e.g. those set to repeat monthly or annually) appear to be affected.  

This might be related to this bug:

<https://jira.atlassian.com/browse/TRELLO-342>  

but that bug is marked closed and had to do with card repeater not working at all, not card repeating being removed from a particular kind of card.


Answers:
author: JoEllen Magnus
body: I've had the same problem, though I haven't identified which specific repeats were affected. Some of my repeating cards are still there; others mysteriously are not. The ones I've been able to recall and identify repeated every week on multiple days of the week.

comments: author: JoEllen Magnus
body: Looks like the issue is being tracked in <https://jira.atlassian.com/browse/TRELLO-342>


author: Brittany Joiner
body: [@dantheman](/t5/user/viewprofilepage/user-id/4980844) i've stopped using card repeater power-up because you can achieve the same thing with automation and you have a bit more control over it.

If you're interested in that, head to the automation section (click the lightning icon in the toolbar) and choose Rules, then choose the "Scheduled" section on the left.

Click the Create Automation, then Add trigger, and you'll see options for the "repeater" schedule, such as every day, or certain days.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334168i8E8BDB8E0537BF8F/image-size/large?v=v2&px=999 "image.png")

Click the blue plus button and then in the next screen that appears, fill in the details of the card you want to create at that frequency:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334169iCC7B6BB7A591A9DF/image-size/large?v=v2&px=999 "image.png")

You can set the name, and click the pencil to set the description of the card and then specify the list you want the card to be repeated/created in. (You can even add details like who to assign it to, what labels it should have, due dates, and checklists to add!)

When you're done, click the blue plus button again and save your rule.

comments: author: Brittany Joiner
body: [@dantheman](/t5/user/viewprofilepage/user-id/4980844) if this was helpful, would you mind clicking the Accept Answer button so folks who are looking for the same know there's an answer in here?

Also, you might be interested in joining the Trello Trailblazers Atlassian Community Events chapter! We have events each month talking about how to do cool things in Trello: <https://ace.atlassian.com/trello-trailblazers/>


Tags: card-repeater

cloud

trello-cloud
I have a free account but it is not possible to create a third or fourth workspace?
Asked by Manuela Schenker-Lachman:

I was told you can create unlimited workspaces? But when I press create, I am only able to create a board or use a template? Is it because I have a free account?


Answers:
author: Brittany Joiner
body: [@Manuela Schenker-Lachman](/t5/user/viewprofilepage/user-id/5538401) they moved the option to create a workspace. Click your profile/avatar picture in the top right and you'll see the option to create a workspace:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334170i2B0950ADB4E42008/image-dimensions/414x665?v=v2 "image.png")

comments: author: Manuela Schenker-Lachman
body: Thank you so much Brittany, I was looking for the plus sign?


author: Brittany Joiner
body: [@Manuela Schenker-Lachman](/t5/user/viewprofilepage/user-id/5538401) yeah they definitely moved it! if you found this answer helpful, would you mind accepting it so others who search for this know there's an answer here?


Tags: cloud

trello-cloud