youngmon/atlassian-qna huggingface dataset:
Insert Link Suggestion Box No Longer Available
Asked by HoumanB:

Hi, I use confluence for my school notes, diary, etc. I love this product.

One of the features I use all the time, is to create links between my documents. I normally do this by press *CTRL+K* and it always provides a list of suggestions as I type.

For some reason, it has stopped providing me with suggestions - it is very difficult now to just write \& link notes.

I use Firefox on Linux, but I also tried Google-Chrome on Linux and got the same result.

Not sure how I can troubleshoot this...Pls let me know what information you require; I'll do my best to provide it to you.

Not sure if the image bellow helps, normally I'd get a series of suggestions when I type in the link.

![no-suggestion.png](https://community.atlassian.com/t5/image/serverpage/image-id/262562i1B9FC764114EAAF7/image-size/large?v=v2&px=999 "no-suggestion.png")

Thanks in advance!

Houman


Answers:
author: Laura Campbell _Seibert Media_
body: Hello,

The bug has been raised on JAC and you can vote for and watch the issue here: <https://jira.atlassian.com/browse/CONFCLOUD-75982>

comments: author: HoumanB
body: Thank you!


author: Lee Kemp
body: Also commenting to bump this as having the same issue.

It's a very useful feature when dealing with larger wikis and this issue has significantly slowed down the process of making interlinked spaces.


Tags: cloud

confluence-cloud
Search behaviour is not as described
Asked by Das Hufnagl:

Dear community,

I'm a bit surprised that the search isn't working as expected. After studying these 2 pages of documentation...

* <https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/>
* <https://confluence.atlassian.com/doc/search-139528.html>

....I thought the matter was clear:

When I search for occurrences of the term "Paypal", I will type pay and I already get hits.

++But++ that's not the case. I have to specify the exact term paypal. Of course I can alternatively enter pay\*, then I get the results. But the documentation says that search hits are displayed as soon as you enter a term. That means it shouldn't matter whether I enter pay or paypa. But instead there are no hits.

More: Also entering \*aypal\* brings no result.

So either I didn't understand something fundamentally, or the thing just doesn't work as described.

Thanks for you help! Andreas


Answers:
author: Das Hufnagl
body: When the only support for someone who wants to test the product is called "Community Support".

No one trying to sell me a paid plan, but also no support.

Strange company.


author: Fabio Racobaldo _Herzum_
body: Hi [@Das Hufnagl](/t5/user/viewprofilepage/user-id/5240061) and welcome,

I just tried on my confluence instance and it works as per documentation. If you write a portion of text confluence will search all pages (title or content), attachments or space that contains that text.

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/262541iE07129A86D36B221/image-dimensions/344x307?v=v2 "Immagine.png")

Fabio

comments: author: Das Hufnagl
body: Interesting, thanks for your check and feedback


author: Das Hufnagl
body: ![20230610 Confluence bug.png](https://community.atlassian.com/t5/image/serverpage/image-id/262554i261C4D39A94F0FB8/image-size/large?v=v2&px=999 "20230610 Confluence bug.png")


Tags: cloud

confluence-cloud
How to create a pop up or a land page where users can insert their names to a box to be stored?
Asked by Ani Watch:

We have a newsletter in our firm's Confluence page. But we send our newsletter to people via e-mail and ask them to access it via a link because their Confluence accounts are not activated. So, I would like to have a pop-up box when they first enter the newsletter and ask them to enter their name if they want to subscribe to the newsletter. Then, their names should be stored so that I can view them later on so the next time we send our newsletter they can be included. But unfortunately I am not very knowledgeable about Confluence, so I would like to ask for your help.

I don't know if pop-ups are possible in Confluence, but at least creating a landing page would work for me. But I would prefer a pop-up dialog, otherwise I would have to make a different page and after entering the name I would have to redirect people to the actual newsletter. But as I said, if pop-ups are not possible, this is not a problem for me.

One last thing, I don't know if I can download user macros since I will be doing within our firm, so I may need to create macros myself. I kindly ask for your help in this sense.

You can see what I am trying to acquire below. When the "Submit" button is pressed, I want to store the name and redirect the user to the newsletter. Thank you so much.

![newsletter.png](https://community.atlassian.com/t5/image/serverpage/image-id/262534i15648A9C91FB16DA/image-size/large?v=v2&px=999 "newsletter.png")


Answers:
author: Brant Schroeder
body: [@Ani Watch](/t5/user/viewprofilepage/user-id/5240036) Welcome to the Atlassian community

There are apps like Coniforms that would allow you to create what you are asking for, not as a pop-up though. There is nothing in the delivered product that allows for this type of functionality.

comments: author: Brant Schroeder
body: [@Ani Watch](/t5/user/viewprofilepage/user-id/5240036) can you accept this answer to help others?


Tags: cloud

confluence-cloud
CQL statement title~abc does not pick up a file abc.pdf.
Asked by PietroR:

I have an attachment called ABC.pdf but the extension can be different. I wanted to use CQL to find this file but it does not work as expected.

When I use title\~ABC, it returns nothing. When I do specify the full name including the extension, it works (title\~ABC.pdf).

Is there a way to use this for attachment search that would really return any file containing the phrase irrelevant of the file extensions\<


Answers:
author: PietroR
body: Probably will have to wait till search condition will be allowed to start with \*..


author: Craig Nodwell
body: Hi [@PietroR](/t5/user/viewprofilepage/user-id/4414614) you could try something like title \~ "ABC?" AND type = attachment

Reference pages.  
<https://confluence.atlassian.com/conf61/confluence-search-syntax-877188188.html>

<https://confluence.columbia.edu/confluence/display/CONFDOCS/Searching+in+Confluence>

<https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/#title>

comments: author: PietroR
body: I guess there is then probably no way to get results like that, not even attachments by file extensions.


Tags: confluence-server

rest

search

server
How to Remove Most Empty Space to the Left of Page Content
Asked by Assen Gueorguiev:

Greetings!

I'm somewhat new to Confluence Cloud and have been trying to customize the settings so that empty white space doesn't appear to the left of the content. Happens mainly on larger monitors and makes the pages seem somewhat unprofessional.

Does anyone know if there's an easy way to achieve this and to narrow that space by default?

Thank you in advance and apologies if this has been asked before.

![2023-06-09_20-35-55.jpg](/t5/image/serverpage/image-id/262528i796CF2A9B03C8BF8/image-size/large?v=v2&px=999 "2023-06-09_20-35-55.jpg")


Answers:
author: Brant Schroeder
body: [@Assen Gueorguiev](/t5/user/viewprofilepage/user-id/5239969) Welcome to the Atlassian community

The editor allows you to have a fixed width (your current page setting) or full width. If you use full width it will get rid of the space. You can toggle the page in edit mode by clicking on the two arrows in the upper corner (See image below)

![Screenshot 2023-06-09 224024.png](https://community.atlassian.com/t5/image/serverpage/image-id/262529iA980B23B6CA01E88/image-size/large?v=v2&px=999 "Screenshot 2023-06-09 224024.png")

comments: author: Assen Gueorguiev
body: Thank you so much Brant!


author: Dani Pelton
body: This resolves for standard size screens, but is there anything that can be done for larger screens? There is still a lot of empty space on the left hand side.


Tags: cloud

confluence-cloud
How can i show a page content without ac tag?
Asked by Shaba:

I have a flutter web app and the content is like this  
"body": {  
"storage": {  
"value": ....  
\<ac:structured-macro ac:name=\\"code\\" .... etc..}}  

How can read this tag?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Shaba](/t5/user/viewprofilepage/user-id/5239961) and welcome,

this is a confluence internal specific tag associated to macros. You cannot transform it in others.

Fabio


Tags: cloud

confluence-cloud
Searching for a page in the link macro does not work. Is there any configuration option needed?
Asked by Alex:

I used Confluence a lot several years back in another company.

The legacy editor was superb, and worked very well. Since signing up to the cloud version in my current company, I have not once been able to internally link pages.

If I insert a link macro, I have the option to paste a URL, and that is all.

No search, no recent pages, nothing.

There MUST be a way to do this - it's a wiki, that is a core function of it.

Is there a way to configure searching of pages in the link macro? Is it behind a paywall?

Surely Atlassian aren't so utterly blind that they have taken away a core feature of the product which made it so attractive as a collaborative tool for businesses?

We have been testing it out with the potential view to subscribing for the rest of the company, but unless we can make this work, there's not a snowball's chance in hell of that happening, and I would bet that many other companies have made that choice already.


Answers:
author: Laura Campbell _Seibert Media_
body: Hello [@Alex](/t5/user/viewprofilepage/user-id/5239945) ,

The bug has been created on JAC and you can vote for and watch the issue here: <https://jira.atlassian.com/browse/CONFCLOUD-75982>


Tags: cloud

confluence-cloud
Ability to see who made a given change in the audit log?
Asked by Robert Dawson:

In the Audit Log for Confluence, we can see what change was made but not who made it. This is apparent from the change description but we wonder if it might be possible to surface this as a new "Event Creator" column, for example.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Robert Dawson](/t5/user/viewprofilepage/user-id/4729687) ,

in the Audit log there is a specific column for the user that performed the change

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/262565i426B93945D99141F/image-dimensions/273x130?v=v2 "Immagine.png")

Isn't it?

Fabio

comments: author: Robert Dawson
body: Thanks, Fabio, for clarifying that. I had been interpreting the User column as the affected user or part of the application in the case of a "System" user, as opposed to the responsible party or application-level event.

Also for context about my initial question, some changes we see in our log involve events related to a new user and this user appears under the User column. Yet, it seems unlikely that this user made this change. For example, we see an event that involves "audit.logging.com.atlassian.confluence.security.ContentPermission.getType" and we assume the system handled this as part of creating this new user's account.


Tags: cloud

confluence-cloud
Export PDF Accessibility (WCAG 2.1 compliant)
Asked by Charity Fretty:

My organization is committed to WCAG 2.1 compliance. I would like to export to PDF and have the result be accessible. As of today Export to PDF functionality results in PDF files that do not pass Adobe Acrobat Accessibility Checker. It would not be feasible to use Acrobat functionality to make the PDF accessible, either. The Acrobat tools are not able to correctly tag the PDF, for example. Issues I have noted:

* does not include tags, and therefore no alt text or properly tagged tables
* does include doc properties (e.g. title and language)

I am aware of the existence of K15t Scroll PDF product.

I am aware of the following JIRA and question, but both of these are several years old now.

<https://jira.atlassian.com/browse/CONFCLOUD-45682>

<https://community.atlassian.com/t5/Confluence-questions/Exporting-to-accessible-PDF/qaq-p/794107>

Anyone have any newer information or updates? My development teams use Confluence for project artifacts and it would be efficient and effective for us to create and maintain product doc in Confluence as well, but any materials distributed outside the team must be WCAG 2.1.

UPDATE: Thanks for the response, my question is -- has **anyone come up with any solutions for making PDF WCAG compliant**? Has anyone been successful in this regard? (Open to third party solutions or "hacks").


Answers:
author: Dan Breyen
body: Hi [@Charity Fretty](/t5/user/viewprofilepage/user-id/5228273) welcome to the community. I would suggest Voting for and Watching that JIRA ticket. I would also add a comment in that Jira ticket to see where it's at as well as your need regarding compliance. I voted for it if that helps.

Hopefully that will help to get some movement on that issue.

comments: author: Charity Fretty
body: I already voted for that issue. Will add a comment.


Tags: cloud

confluence-cloud

export

pdf
JIRA Macro does not display summary for Guest users with no access to JIRA
Asked by Glenn:

I would like for my customer to be able to view a Confluence (Standard) page that contains JIRA (Free) Macro links.

I have setup the Guest (Beta) role and the customer can view the Confluence page.

However, the JIRA Macro only displays a URL, and no other data. I would like the customer to be able to see other JIRA data as per the choices: Inline, Card, Embed so that they can see the summary, description, and status of the ticket.


Answers:
author: Brant Schroeder
body: [@Glenn](/t5/user/viewprofilepage/user-id/182861) In order to see the Jira content the user has to have access to Jira. Guest users will not be able to see the content unless the are logged in and have Jira access.

comments: author: Brant Schroeder
body: [@Glenn](/t5/user/viewprofilepage/user-id/182861) can you accept this to help others?


Tags: cloud

confluence-cloud

jira
Export confluence table to Microsoft Excel?
Asked by Blake Elliott:

I am able to export confluence pages to PDF, .Doc, but not excel .CSV or .xlsx!  
Every community article mentions the [Browser Bookmark solution,](http://iamdav.in/2014/10/24/bookmarklet-creating-csv-html-table) the [Table Exporter for Confluence,](https://marketplace.atlassian.com/apps/1222158/table-exporter-for-confluence?hosting=cloud&tab=overview) or [Table Capture](https://chrome.google.com/webstore/detail/table-capture/iebpjdmgckacbodjpijphcplhebcmeop) as feasible workarounds and for all intensive purposes are just that. Is there an internal function or capability to able to do this yet?


Answers:
author: Stiltsoft support
body: Hi [@Blake Elliott](/t5/user/viewprofilepage/user-id/5236772) ,

Maybe your company has our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app installed? It's a widespread add-on developed for table calculations, transformation, and aggregation.

Note that our macros (Table Filter, Table Transformer, Table Spreadsheet) allow you to [export tables](https://docs.stiltsoft.com/tfac/cloud/how-to-export-macros-and-results-42239877.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) in .csv and .xlsx formats as well.


author: Jack Brickey
body: I have had luck with simply copy and paste. Is that not the case for you or not a suitable solution?


author: Dan Breyen
body: Hi Blake, I saw this issue in Jira regarding exporting to Excel. [CONFCLOUD-39212](https://jira.atlassian.com/browse/CONFCLOUD-39212)

There may be some others out there. I would suggest voting for and watching that one. If you can't find your specific issue, I would suggest opening a ticket with support.atlassian.com and see if they can assist.

I would like to see some of these issues addressed without needing an addon tool.


Tags: cloud

confluence-cloud

filter

ms-excel

table
How might I bulk-import rows of fields into separate Confluence pages?
Asked by Phil Bustin:

I wish to create many Confluence pages, from pdf or Excel files, with each row containing several fields populating a separate Confluence page. I'd like to do this without an add-on, unless necessary. I'd also like to add attachments, but that could be a separate subject.


Answers:
author: Brant Schroeder
body: [@Phil Bustin](/t5/user/viewprofilepage/user-id/4843891)

You would need to use the Confluence API and create a custom script that would parse the rows into page. <https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#about>

comments: author: Phil Bustin
body: Unfortunately, beyond my technical ability. Proceding manually for now.


Tags: cloud

confluence-cloud

import
How can I find out who my system administrator is?
Asked by Tepfer, Connor (RC-US SI EP BT SBO):

I don't currently have permission level required to create a new space. There is no "Create" button when clicking on Spaces. I need to setup a space for my team (not a personal space). I work for a global corporation so how can I find out who to contact for modifying permission level?


Answers:
author: Sushant Verma
body: Hi [@Tepfer, Connor (RC-US SI EP BT SBO)](/t5/user/viewprofilepage/user-id/5239655)   

Welcome to the community!  

To see admins for a space as an ordinary user, you can do this by clicking "Space Settings" and then "Space details" or "Manage Space" from the left hand sidebar menu under Overview.  

You can see more about Admin permissions on [this page](https://confluence.atlassian.com/cloud/give-users-admin-permissions-964957877.html). Just to be clear, as this is Cloud there is no System Admins - only Atlassian Support hold this role.  

Regards,  
Sushant Verma

comments: author: Tepfer, Connor (RC-US SI EP BT SBO)
body: Thanks for your reply, Sushant. I opened a space I am involved with --\> Clicked on Overview, and now I can see the admins for that space as you suggested. However, my question is a different one. I am trying to create a **new** space. Atlassian help files say there should be a "Create" button when browsing Spaces. That does not appear for me. I can create a "Personal Space", but that is not what I'm looking to do.


author: Sushant Verma
body: [@Tepfer, Connor (RC-US SI EP BT SBO)](/t5/user/viewprofilepage/user-id/5239655) Might be ***Create Space*** permission is missing for you. Could you please consult to your confluence admin for the access.  

![Capture_2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/262430i9A7194601BF28995/image-size/large?v=v2&px=999 "Capture_2.PNG")

Regards,  
Sushant Verma


author: Tepfer, Connor (RC-US SI EP BT SBO)
body: Yes exactly, that was my original question. I have since tracked down an administrator to request this change. Thank you.


Tags: cloud

confluence-cloud
Online log-in works, but Mac app login does not
Asked by Thomas Jackson:

Dear Atlassian community,

At the moment, I can log into my trello account online through the Atlassian portal with my email and password. However, when I try to log into my trello account on the App from the Mac store with the exact same email and password, I get the following message:

*Incorrect email address and / or password. If you recently migrated your Trello account to an Atlassian account, you will need to use your Atlassian account password. Alternatively, you can get help [logging in](https://id.atlassian.com/login/resetpassword?application=trello&continue=https%3A%2F%2Ftrello.com%2Fauth%2Fatlassian%2Fcallback%3FreturnUrl%3D%252F%26display%3D%26aaOnboarding%3D%26updateEmail%3D%26traceId%3D6328217271fd396527c0fa005f71755a%26ssoVerified%3D&email=tmjackson%40tuparev.com&errorCode&login_hint=tmjackson%40tuparev.com&restrict=true).*

I've tried re-setting my password (the link for re-setting the password goes online to Atlassian) and uninstalling and re-installing the App, and still don't get any results. Does anyone have any potential solutions?

All the best,

Thomas


Answers:
author: Victor N
body: Hi Thomas,

Sorry to hear that you aren't able to login into the Mac app. Please try to "Reset the app Local data" as shown in this screenshot: <https://share.getcloudapp.com/E0uZ42WK>

Then try logging in again, and let's see if the issue persists.

comments: author: Thomas Jackson
body: That's worked. Thank you very much!
Callback url works in browser but not getting response from Trello
Asked by SapnaS:

In order to update comments from Trello within my erp, am using a ssl enabled webhook which works fine and shows results in browser but not during the integration call.

<https://url/api/method/pj.utils.utils.webhook_test>

is the format.


Answers:
author: milynnus
body: [@SapnaS](/t5/user/viewprofilepage/user-id/2897743)

I am not familiar with the issues you are facing.


author: milynnus
body: [@SapnaS](/t5/user/viewprofilepage/user-id/2897743)

Did you create webhook using Trello api ? It requires you to define the idModel in addition to supplying the callback url. Check up on the api documentation for webhooks.

comments: author: SapnaS
body: yes, it seems the url header may be missing something which isn't within the documentation of Trello webhooks.

This is because the url works fine on browser but within Trello webhook, it gives 403 error.


author: SapnaS
body: Could you pl guide regarding this?


author: milynnus
body: [@SapnaS](/t5/user/viewprofilepage/user-id/2897743)

I have not come across much difficulty in creating an endpoint for the webhook and do not recall needing anything special on the header.   
I am guessing from your comment that the url works on the browser that you may have not enable it for Post method.


author: SapnaS
body: Hi

So the issue seems to be with the Domain i.e site url.

Eg: after generating temporary site url from \`\`\`<https://webhook.site/#!/7a8ae403-c09e-4c4a-91b6-49d6b13a9486>\`\`\`,

Trello integration works but its not working on our ssl enabled site like \`\`\`streakdev.korecent.com\`\`\`.

Please advise how to validate or fix this issue, where could the missing pin be?
How to copy a Starred template
Asked by Praveen Arun:

Hi there,

I am trying to copy this public template into my workspace, which the author says is possible. How to do that?

This is the template: <https://trello.com/b/0uLl0jxP/the-seo-checklist-by-vayross-digital>

thanks


Answers:
author: Victor N
body: Hi Praveen,

Here's a short screen recording of how you can go about copying the template board:  
<https://share.getcloudapp.com/7Kukbg42>   
I hope this is helpful.

comments: author: Praveen Arun
body: Thank you, Victor. Not sure why this functionality has to be hidden behind more. It is less user-friendly or obvious for users to find.


author: Victor N
body: I totally see what you mean and I will share your feedback with our product teams.   
You are welcome!
How to add dependencies in trello
Asked by Lakshman Ganta:

I am facing issue adding dependencies between tasks in the project schedule in trello, any help will really be appreciated.


Answers:
author: Violetta Chernobuk
body: Hi [@Lakshman Ganta](/t5/user/viewprofilepage/user-id/5034059)   
It's Violetta from Planyway:)

Unfortunately, Trello doesn't have dependencies.

But, the good news, they are available with [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity).

Here's how you can set them up: <https://planyway.com/help/features/dependencies>

![Planyway Dependencies Overview](https://files.planyway.com/assets/3.0.429/dependencies-overview.png)

comments: author: Lakshman Ganta
body: Thank You so much for your quick response.