UI not sync after every operation
Asked by Simone Gallerini:

Hello,

on some PC of our team sourcetree don't sync the UI after every operation.

For example, if I change branch, it make the checkout then the UI still on the old branch, but if I refresh the UI (with F5) the change are reflected and the current branch is the branch that i have checked out.

It have the same behavior also on changes on staged file, after commit, after pull, push etc. etc.

So they need to continuously press F5 after every operation to get the UI synced and this is so annoying!

All PC that had this problem had a nVidia Quadro family graphic card, it's the only thing in common between this PCs that we found.

We use the last Sourcetree version available and embedded git updated to the latest version.

Please help to solve this issue, we don't want to change software.


Answers:
author: Simone Gallerini
body: Seems that close all tabs and reopen the repos fix the problem like suggested by an user on another thread!

comments: author: glenneroo
body: Glad you found a solution!

I also tried but I can't even close the tabs - clicking 'x' on the tab, right-clicking "close tab", or "close all tabs" does absolutely nothing.

I guess I will have to create a new ticket.


author: Simone Gallerini
body: if you have only 1 tab you need to open a new tab with + before closing the old one. Having 0 tabs seems a not allowed state.

Some members of my team report that the workaround work for like 1 hour then the bug come back :-(

Unfortunately I can't test myself because on my PC don't have this bug...


author: glenneroo
body: Thanks, good tip, that seems to have fixed the issue as well! Now I just have to wait and see if it comes back after an hour...


author: Logan Swapp
body: Still a problem even with this workaround, as I have to repeat this process every time I open Sourcetree.


author: simonwilsher
body: I've downgraded to 3.3.4 until they can release a fix (<https://www.sourcetreeapp.com/download-archives>)

comments: author: Simone Gallerini
body: +10 point to have found a link to the old version :)


author: glenneroo
body: Are you guys on Mac? I only see ZIP files with MacOS versions on that link...


author: Simone Gallerini
body: Scroll down or search 3.3.4 in the page, it's here :)


author: glenneroo
body: My bad, I accidentally scrolled past the Windows versions and ended up at Enterprise for Windows. Thanks! ;)


author: simonwilsher
body: I'm encountering the same issue in the latest Windows version 3.3.6, having to manually F5 after every operation.

comments: author: glenneroo
body: Likewise. I've been using 3.2.x for the last 2 years and after updating to 3.3.6 last night, I have to F5 (or restart SourceTree) to refresh.

I would roll back to an older version but I can't find the Windows installers for previous versions - the download archives only seem to contain zip files with MacOS versions...


author: Simone Gallerini
body: Do you have quadro graphics card on that PCs? In our team trhe issue seems related to that card because all PCs that have other card works great...


author: glenneroo
body: No Quadro, it's a 2080 Ti.


author: Simone Gallerini
body: great card! :)


author: Kim Trolle Wadum
body: Intel UHD Graphics 630 and NVIDIA Quadro P1000 laptop here.  
Same problem with the v3.3.6 release.