youngmon/atlassian-qna huggingface dataset:
Sourcetree crashing on startup
Asked by dd-ux:

Operative System: **macOS High Sierra 10.13.2 (17C88)**

Issue starting date: **01-06-2018**

Sourcetree version: **2.6.3a**

Description:

Sourcetree app is crashing on startup even though I've upgraded it to the latest (2.6.3a)

**![Screen Shot 2018-01-06 at 3.11.28 PM.png](/t5/image/serverpage/image-id/12113i8449BB6B3B8F17F9/image-dimensions/347x115?v=v2 "Screen Shot 2018-01-06 at 3.11.28 PM.png")**

I understand this issue had happened before due to some xCode distributions but I haven't updated my version in the last few days and yesterday it was working like a charm.

Anyone who could help me I would really appreciate it. Thanks!


Answers:
author: bgannin
body: Please post the crash report so we have context for what the crash actually is. Thanks.

comments: author: dd-ux
body: Hi [@bgannin](/t5/user/viewprofilepage/user-id/744444), thanks for your comment. Where can I take the crash report from?

Thanks in advance for your help!


author: bgannin
body: You'll find them in the sidebar of Console.


author: dd-ux
body: What console do you refer to? I can't open the app at all.

Thanks


author: bgannin
body: /Applications/Utilities/Console.app *(or type Console in Spotlight Search)*


author: dd-ux
body: I think this would be the report.

```
Jan 11 17:56:46 Diegos-iMac com.apple.xpc.launchd[1] (com.torusknot.SourceTreeNotMAS.4088[812]): Service exited due to signal: Illegal instruction: 4 sent by exc handler[0]
```

Anything please let me know. Thanks!!!


author: Gregory Brine
body: Getting this same error. Started happening on the previous version, update to the absolute newest version but happens in both.

Have tried doing a complete delete of it and all preferences. But the minute I add in my repos, it crashes and keeps crashing.

Upon further testing, it's crashing as soon as I add a BitBucket repo. Swapped to using the Git-Fork app for now. Not having any issues with that crashing.


Tags: error

mac
Can you still setup just SSH authentication for GitLab?
Asked by Sean Lennon:

About a 1.5 years ago when I first started using SourceTree I only setup an account and an SSH key for two factor authentication. The version of SourceTree that I've download lately doesn't really provide and interface for me to add an account and authenticate the same old way with gitlab. Am I missing something?


Answers:
author: bgannin
body: Sourcetree doesn't provide an interface for configuring GitLab accounts. That said, you can configure your SSH and clone your repo from the command line and then open the repo with Sourcetree to use it like any other.

Brian Ganninger  
Senior Mac Developer, Sourcetree
resolve conflicts automatically
Asked by jpea:

Hi! I would like to know if theres a way to resolve conflicts in some folders without the user's intervention. A program is modifying some meta data and they have a conflict every time they try to pull. The problem is that this metadata should be tracked but they don't have to commit. I would like to discard this metas when theres a conflict in the pull without notice to the user. How can I do it?

Thanks for your help.


Answers:
author: bgannin
body: There's not a way to do so with Sourcetree but I suspect you could write a hook that does this. That's where I would look to first. Here's a [potentially good start](https://gist.github.com/sindresorhus/7996717).


Tags: conflict

pull-request
How add new accaunt?
Asked by Alexandr Loginov-Solonitsyn:

??????????? -\> ????????? -\> ??????????????

![2018-01-05_10-26-16.jpg](/t5/image/serverpage/image-id/12064iA5B0954B4F202680/image-size/large?v=v2&px=999 "2018-01-05_10-26-16.jpg")

How add new accaunt?

I read <https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html> but it's not that.

Tell me please )


Answers:
author: Mike Corsaro
body: Hello! This is currently a bug and has been reported in our tracker. As a work-around, you can still add an account via the "Remote" tab on the "New tab" screen which will do the same thing as the "Accounts" screen via Options:

![russian_issue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/12091i2BE00202BF09CFBE/image-dimensions/505x314?v=v2 "russian_issue.PNG")

comments: author: Alexandr Loginov-Solonitsyn
body: Thank you for your prompt and wonderful response =) It really helped me.


Tags: windows
How to disable updates for sourcetree?
Asked by Joe Millay:

I'd like to disable automatic updates for sourcetree and stop the frequent messages that popup. I found this solution, but it doesn't work for me, I dont have the same files this is referencing.

<https://community.atlassian.com/t5/Sourcetree-questions/How-disable-updates-for-sourcetree/qaq-p/627553>

I am using version 2.3.5.0. There is a config file located here:

C:\\Users\\\[username\]\\AppData\\Local\\SourceTree\\app-2.3.5\\SourceTree.exe.config

that may contain the configuration item to turn off the updates?


Answers:
author: pootzko
body: This is terrible.

3.2.6 doesn't allow me to do one thing that should work flawlessly - create remote branches. All because some fool decided to enforce their own rules about the branch naming. There is an open ticket for this and it's marked as LOW priority.

Working with branches is one of the core functionalities that MUST work in an app such as sourcetree. How do you even break something like this that has been working just fine for ages?

You are at the same time:

1. Providing the gitflow option which initializes branches with slashes  
2. Not allowing slashes in branch names (on push)  
3. Not allowing us to downgrade and prevent automatic updates which would bring us to this new, buggy version of the app

That's just insane.

Cheers


author: scarabus
body: Is that a joke? It's not very funny.

You've removed the option to disable updates and you have a non-dismissable popup asking the user to update every, single, time, they launch SourceTree.  

Update? No.  
Update? No.  
Update? No.  
No, no, no! Just let me do my work.  

It's user-hostile design of the worst degree.


author: Nguyen Nguyen
body: Dont update to 3.2.6 version. I find it very buggy to work with, so sad, but I can not make any commit when using 3.2.6 version :(

comments: author: cci_kouznv
body: Double that.


author: Ana Retamal
body: Hi Joe! You should be able to disable updates by navigating to the **Preferences menu \> Update** and uncheck the box "Automatically check for updates". Could you find it?

Alternatively, you can follow the updates in [this other post](https://community.atlassian.com/t5/Sourcetree-questions/How-disable-updates-for-sourcetree/qaq-p/627553/jump-to/first-unread-message).

Hope that helps!

Ana

comments: author: Joe Millay
body: Thank you for the response. No, I don't see a preferences menu. I see a "Tools" menu, then Options, then an "Updates" tab that looks like this:

![sourceTreeUpdate.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/12334i8285437FA5CC5398/image-size/large?v=v2&px=999 "sourceTreeUpdate.PNG")


Tags: windows
This is not a valid source path / URL. Details popup blank. v2.4.7.0 on Win10
Asked by David Pickthorn:

I am running the latest version of SourceTree 2.4.7.0 on Windows 10. I'm having issue cloning a remote repository on a private server.

After entering in my credentials ie. ssh://username@108.160.90.21:/home/username/website/www the error message "this is not a valid source path / URL" appears with the "Details" button when clicked only shows me a blank popup. Image attached.

![sourcetree-bugs.jpg](/t5/image/serverpage/image-id/12022i92C21D6924CBA83C/image-size/large?v=v2&px=999 "sourcetree-bugs.jpg")

I'm able to shh into the remote hosted private server easily with my credentials along with a number of my colleagues.

I've already re-installed multiple times along with deleting my local AppData and Authentication Crenditals before every fresh install.

Is this a known issue with the latest SourceTree update or is there another avenue I might be able to use to fix this issue? Thank you for any assistance anyone can offer.


Answers:
author: Mike Corsaro
body: Hello! Just to keep this up-to-date for others: we've recently released 2.4.8 which should fix this issue ([SRCTREE-8264](https://jira.atlassian.com/browse/SRCTREEWIN-8264))

You can find the release notes [here](https://www.sourcetreeapp.com/update/windows/ga/ReleaseNotes_2.4.8.0.html)


author: David Pickthorn
body: I've got several colleagues who are still able to connect using the same credentials ( on version 2.3.5 ) so I'm sure it's not the server/IP. Is there anyway to download and run older versions of SourceTree?

comments: author: Mike Corsaro
body: Yeah, you can find them [here.](https://www.sourcetreeapp.com/download-archives)


author: Mike Corsaro
body: Hello! Can you try removing the colon in your URL after the IP so that it looks like this:

```
ssh://username@108.160.90.21/home/username/website/www 
```

If that doesn't work, you can clone via the command-line with the following command:

```
git clone ssh://username@108.160.90.21:/home/username/website/www?
```

Please note: [git doesn't support having](https://git-scm.com/docs/git-clone#_git_urls_a_id_urls_a)an ssh address with an IP address without a port.

comments: author: David Pickthorn
body: Hey Mike,

Thanks for taking a look, unfortunately, though that did not fix the issue I'm having connecting. I'm still receiving the same blank "details" along with the other error msg when attempting to connect.

I have been using git clone in the cmd terminal to update but I would still really love to get SoruceTree working again.

Do you have any other suggestions?


author: Mike Corsaro
body: Sorry, not currently. We'll have to do more testing using IP addresses to figure out the root cause but I suspect that's the cause.

After cloning the repo you should be able to drag the folder from Windows into Sourcetree while on the "Local repositories" screen though.


Tags: source

validation
Tabs disappear every time SourceTree starts up
Asked by Christopher_Ferone:

Each time I open SourceTree, I do not see any of the project tabs I previously created. I can easily create new tabs, but its a bit annoying to have to do this every time I re-open SourceTree.

I am using the latest version of SourceTree: 2.4.7.0.


Answers:
author: Mike Corsaro
body: Hello! Can you check and make sure that the "Re-open repository tabs on startup" setting is enabled?

![open_tabs.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/12041iEDDC076E2FB45E3C/image-size/large?v=v2&px=999 "open_tabs.PNG")

comments: author: Christopher_Ferone
body: That was the problem. Thank you!


author: vigneshwar
body: yes but still automatically closed all tabes


author: kloct_hlg
body: I am having the same issue. It keeps removing one. I have that option checked.


author: Jesper den Boer
body: [@tom](/t5/user/viewprofilepage/user-id/992990) I also have this option checked, but the problem still exist.


author: . .
body: Same problem here. Have the box checked, but the same pages always come up regardless of whether I close them or add new tabs.


author: sfeutrier
body: Hi !

I unchecked the setting and then close Sourcetree.

Then I reopen Sourcetree and I checked the setting. It's now working correctly.

Hope it will be the same for you.


author: AGrimminck
body: The same is happening to me! It would be great to have this option fixed :(


author: durval.pires
body: [@sfeutrier](/t5/user/viewprofilepage/user-id/3217968) Your tip did the trick for me. Thank you very very much \<3


author: karimmohammad
body: I use SourceTree Version 3.4.4 and this is not working for me. Is there a way you can help me?


author: louis mougin
body: [@sfeutrier](/t5/user/viewprofilepage/user-id/3217968) tip worked for me too. Uncheck and then check the box to actualise the option. Then restart sourcetree


author: karimmohammad
body: For me this is not working. Is no support here from Atlassian side?


author: _alexbk66
body: "Uncheck and then check the box to actualise the option." worked for me too.

Can Atlassian fix the simple bug?
Is there an option that whether or not to delete remote branch when I finish a feature?
Asked by Wayne Hsu:

(Sorry for any grammatical mistakes.)

My friend and I did the same steps below by SourceTree:

1. create a feature named "TEST-1234_AAAA" from Develop and switch to it
2. edit a file and make a commit
3. push "TEST-1234_AAAA" to our Git server
4. finish and delete "TEST-1234_AAAA"

Somehow we got different results,  
my feature on remote was still alive, but his got deleted.

Here is my output message during feature finishing:

![GrOdu](https://community.atlassian.com/t5/image/serverpage/image-id/11901iDE64C90F28DE1994/image-size/large?v=v2&px=999 "GrOdu")

and here is his output message:

![8Ilzz](https://community.atlassian.com/t5/image/serverpage/image-id/11902i0267B6240F1F088F/image-size/large?v=v2&px=999 "8Ilzz")

<br />

Is there any option or setting can cause the difference?

I would be thankful for any help.


Answers:
author: Mike Corsaro
body: Hello! When finishing a feature with git-flow, check your settings and see if "Delete branch" is checked. I suspect it's checked on one, and not the other:

![deletebranch.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/12037i98C01357816BFBB5/image-size/large?v=v2&px=999 "deletebranch.PNG")

comments: author: Wayne Hsu
body: Hi Mike,

Thanks for your response.

We both checked that option certainly, and the local feature both got deleted. But as far as I know, this shouldn't affect the feature we pushed before on remote.

What bothers me is why did his feature on remote got deleted, too?


Tags: git
Sourcetree install login just spins
Asked by Daniel Holland:

I've created my account, have IE 11 installed, and after entering credentials it just spins.


Answers:
author: Mikael Sandberg
body: See if the workaround mentioned in this thread works for you, <https://community.atlassian.com/t5/Sourcetree-questions/Can-t-install-SourceTree-due-to-login-problems/qaq-p/648705/jump-to/first-unread-message>

comments: author: Daniel Holland
body: Same issue. I can login to the site using IE 11 just fine, but the installation login just spins.


author: Daniel Holland
body: This looks like an issue with running IE 11 on Windows Server 2016. I installed SourceTree on Windows 10 and IE 11 without issue. For now I have a working secondary machine, but will still check to see whether I'm able to setup on Windows Server 2016 and IE 11.
Confluence API - List of Groups for a Space
Asked by Luis Zuniga:

Hi

We use groups to grant members access and permissions to Confluence spaces.  
Using an API is there a way to output the names of all the permission groups that have access to a particular Confluence space?

For example:

Wiki Space Name: Sandbox Project  
Space Settings/Space permissions/Groups:  
sandbox_project-developers  
sandbox_project-managers  
sadnbox_project-client

Thanks in advance.

Luis


Answers:
author: Mikael Sandberg
body: Yes, that is possible and the API endpoint that you can use to get that information is [Get space permissions](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-space-permissions/#api-spaces-id-permissions-get), it will return the permissions for the specified space and you can then filter out the groups from it.

comments: author: Luis Zuniga
body: Thank you sir!  
you put me on the path to success!


Tags: cloud

confluence-cloud
Confluence to Jira sync
Asked by Katherine Lord:

Looking to auto create a Confluence page from template based on a Jira ticket. Once the Confluence page has been updated with some "final information" for example:

Test Date and Test Result

Then this will be updated in the original Jira ticket.

This is not QA testing - we have tools for that.


Answers:
author: Francis Batilo
body: [@Katherine Lord](/t5/user/viewprofilepage/user-id/5281149)

I absolutely love the idea where you can trigger a Jira ticket update using a confluence update (perhaps a status change). However, the implementation of this idea isn't something you can do without coding, at least in the current action offering of confluence automation.

Let me explain.

So far, the only no-code automation action that enables a connection between Jira and Confluence is a trigger to create a new ticket. Updating a specific ticket cannot be done unless you choose to run a web request using an API CURL code. You'll also need to hack the Web request URL to somehow identify the connected Jira issue, and then provide the correct headers (based on the syntax found in this documentation: [The Jira Cloud platform REST API (atlassian.com)](https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#version))

<br />

I can say honestly that the idea is not impossible, but it is quite a code-oriented solution, if you're up for it.

I hope this helps.

Cheers,  
Francis


author: Shawn Doyle - ReleaseTEAM
body: You'll need to script this, here's is an example from Adaptavist on creating the page based off a Jira ticket

<https://library.adaptavist.com/entity/create-confluence-page-for-issues>

They have examples for both server and cloud.

Once you have that first part in place, you can use ScriptRunner (or another addon) to update the Jira ticket.


Tags: cloud

confluence-cloud

jira

jira-cloud
How to add space in between 2 panels?
Asked by Garren Wright:

How do I add a space to add content in between 2 panels that have no space between them? Currently I am having to delete 1 of the panels and then enter spacing and then paste the panel again. Surely this is not intended and there is a simple solution I just do not know about? Thanks


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I think I grok what you are asking, could you put a screenshot up to help?

If I understand, you have two existing panels and you want to put a verticle space between the two? Do you find that removing the 2nd panel, then adding some spaces, and recreating the 2nd panel works?

You should be able to select the first panel, or the line all the panels are on, and using the arrow keys get the cursor to show up between the panels to add the space. It may not display a visible cursor but you can hit the space bar and see if it adds it where you want it.

When all else fails I like to use the Appfire addon Source Editor for Confluence, then edit the html directly.


Tags: cloud

confluence-cloud
Landing Page just spins and never opens
Asked by Stephanie Hurt:

I changed the name of a space and the title of the landing page to match. When I saved the changes, the landing page does not open and just spins. Can not create parent pages to the space as a result. Does anyone have any recommendations?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Could you walk us through what you have tried so far?

Did you try renaming the space back?

Have you tried to go to the space from the space menu?

Can you reselect the homepage in the Space Settings?


Tags: confluence-server

server
Translate Time in Status to only report Days
Asked by Megan:

Hello -

I am using the Time in Status calculated column within structure. Instead of reporting weeks, days, minutes, and seconds or only hours - I would like it to report whole days.

For example 1w 5h would become 6d or 8d (depending on whether we're talking about jira work days or total days).

Is this possible via formulas? I am having trouble reading through the documentation to see if it is possible to rework the output in this way. Thanks!


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@Megan](/t5/user/viewprofilepage/user-id/5158774)   

You can do it by referencing the Tim in Status column in the formula like this:  
*ROUND(CALENDAR_DAYS(Time_in_status))*   

You would need to click on the *Time_in_status* variable on the list underneath the formula itself and select the Time in Status column on the list.  

I hope this helps. If you need further assistance or help with anything else, please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051) and we'll get back to you shortly.  

Best regards,  
Stepan  
Tempo (the Structure app vendor)


Tags: confluence-server

server
How to get Slides embedded using Drive macro to hyperlink to whole presentation
Asked by Luis _Mambo_ Gonzalez:

I'm embedding a Google Slides presentation to my confluence page using the Drive Macro. I like that you can click through the different slides using the arrows below but I would like the user to be sent to "Open in Editor" when they click on the embedded slide itself. Is there a way to do this?

EDIT: Solution I came up with: I originally had a panel titled "Meet The Team" and below that I embedded that Google Slides presentation. I removed the panel and replaced it with a UI Button titled "Meet The Team" which is hyperlinked to the presentation and kept the embedded presentation below the UI Button. Not exactly what I wanted but it's close enough!


Answers:
author: Luis _Mambo_ Gonzalez
body: Solution I came up with: I originally had a panel titled "Meet The Team" and below that I embedded that Google Slides presentation. I removed the panel and replaced it with a UI Button titled "Meet The Team" which is hyperlinked to the presentation and kept the embedded presentation below the UI Button. Not exactly what I wanted but it's close enough!


author: Marc - Devoteam
body: Hi [@Luis _Mambo_ Gonzalez](/t5/user/viewprofilepage/user-id/5380798)

Welcome to the community.

I don't know which marketplace app you use to incorporate google drive files, but a quick scan over the apps I found, no edit option is available in any of the apps.

The only app I found that s able to do this is: [team-files-sharepoint-google-drive-for-confluence](https://marketplace.atlassian.com/apps/1216862/team-files-sharepoint-google-drive-for-confluence?hosting=server&tab=overview)

This is an expensive app, I assume you are not using this one?

comments: author: Luis _Mambo_ Gonzalez
body: The macro I was using is titled Drive. I'll admit, I'm still new to confluence so I'm not sure if there's multiple ones. Definitely not using the team files app and don't have access to it.

I'm gonna think I can't do exactly what I was hoping to do with the resources available to me but I'm sure I'll find a fix that I'll be happy enough with. I appreciate you looking in to this and the info you've provided!


Tags: confluence-server

server
Give admin rights to certain people on certain pages
Asked by Ebru A_:

Hello,

we are using Confluence. In Each space, there are different pages with its different topics. I want like that different people has the admin rights for different pages

A sample:

Page 1: Employee 1 (has admin rights, for all Pages below)

Page 1.1: Employee 2 got here admin rights

Page 1.2: Employee 3 got here admin rights

Page 1.3: Epmploee 4 got here admin rights

this means, e.g. Employee 2 is not allowed to delete Page 1.2, because he is not admin there.

is this permission structure possible for pages?

Thank you in advance


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It's probably not exactly what you are looking for, but you can use page restrictions to only allow some employees read/write and others to read only. It would stop unauthorized deletions tho.


Tags: confluence-server

server