youngmon/atlassian-qna huggingface dataset:
how do i call @Trello commands in the new MS Teams Channels
Asked by mcapitao:

the article showing how to do this is using the old teams with the chat box at the bottom. this no longer works in channels with the "Post" Subject - message setup.

[The Trello App for Microsoft Teams \| Trello \| Atlassian Support](https://support.atlassian.com/trello/docs/the-trello-app-for-microsoft-teams/)


Answers:
author: mcapitao
body: I see the new conversation button, but in the new Teams channels, it opens something that looks like an email with a subject and message. I have tried typing the commands in both fields but nothing happens it just posts a message to the channel with the command in it.

![Team Channel 2023-08-30 144526.png](https://community.atlassian.com/t5/image/serverpage/image-id/278078iBCCC4EBBFBE5A7F1/image-size/large?v=v2&px=999 "Team Channel 2023-08-30 144526.png")

comments: author: Sal
body: Hey [@mcapitao](/t5/user/viewprofilepage/user-id/1378297)! I believe you're seeing these options because you might have enabled the "format" option on MS Teams, which adds additional options such as "Subject" to your message. Try clicking on the "format" option on MS Teams, and try again to see if you can use the at sign+trello to start using Trello commands.

![MSTeamsFormat.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/278256i4640CF270F0EB145/image-size/large?v=v2&px=999 "MSTeamsFormat.jpg")


author: Alina Kurishko
body: Hi there,

Thanks for raising this question!

I've just checked my MS Teams channels and see the "Start a new conversation" button which allows me to type the Trello commands:

![MS Teams.png](https://community.atlassian.com/t5/image/serverpage/image-id/277913i49523D2A2F066C20/image-size/large?v=v2&px=999 "MS Teams.png")

Don't you see the same option in your account?

Alina \| The Trello Team
Is there a way to bulk add a subset of a large team to a board when it's created from a template?
Asked by dennis.muldoon:

Every month I create a new board from a template, and every month I want to share it with a large subset of a large team (about 150 people, representing several sub-teams, out of 350 total people in the workspace). Is there a way to bulk-add those 150 people? Or to create these sub-teams and add the sub-teams as a whole? From what I've been able to find, my options seem to be either (a) individually adding all those people every month or (b) add all 350 people in the workspace with one click. Adding everyone isn't the end of the world, but the board isn't relevant to the majority of the workspace, and I hate to spam them with invites.


Answers:
author: Dreamsuite Mike
body: You could do this with the Trello API and Automation or Zapier/Make.com.
How do I retrieve my existing Trello account?
Asked by Kelly Huselton:

My Trello (green) icon is gone.


Answers:
author: Dreamsuite Mike
body: Hi [@Kelly Huselton](/t5/user/viewprofilepage/user-id/5303455)

This article may help you  

<https://support.atlassian.com/trello/docs/recovering-your-trello-account/>
Random number generation
Asked by Compras:

our company uses trello to manage purchases request of materials from our technicians and engineers and we would like some way to automatically add a random or sequencial number in each card to quickly identify each request when asked


Answers:
author: Dreamsuite Mike
body: Hi [@Compras](/t5/user/viewprofilepage/user-id/5303344)

Welcome, I would suggest using either the card number of Card ID automation variables

<https://support.atlassian.com/trello/docs/butler-variables/>

You could have an automation that says,

> When a card is added to the board, rename the card to "REQ{cardnumber} - {cardname}"

comments: author: Dreamsuite Mike
body: Thanks [@Compras](/t5/user/viewprofilepage/user-id/5303344) for being my 150th accepted answer ?

I have a weird thing about odd numbers and my number of accepted answers was on 149 for a few days, which was making me twitch... ?


author: Sayed Bares [ServiceRocket]
body: [@Compras](/t5/user/viewprofilepage/user-id/5303344) welcome to the community!

Go to your Card and click on Share and you will see the card's sequential number:

![sssss.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/277541i4510C77967913EFA/image-size/large?v=v2&px=999 "sssss.jpg")

Alternatively, you may use this free and open source app:

* <https://trello.com/power-ups/59c3d177178a761767b49278/card-numbers-by-reenhanced>

comments: author: Amin
body: but I wanted to see it once in the board with out going inside the card.

I've been trying to set up an automatic system in Trello where a numeric custom field (let's call it 'Card#') increases by one every time a new card is added to the board, regardless of who adds it. However, I've encountered an issue where it always shows '1' despite setting up an action to increase it by one. Does anyone have any insights or ideas on how to make this work properly?
@Mentions on Trello Board Not Working on a new private board
Asked by Dawn DeBolt:

I created a new private board last week and tried testing the @mentions to ensure they would work before deploying the board to other users. No emails are received when the @mentions are added to a card. We were planning to use the @mentions within the activity thread on the cards if/when we need to draw someone's attention to the card. This is working fine on other boards within our workspace. Any thoughts on how to get this working? Thank you!


Answers:
author: Dreamsuite Mike
body: Hi,

First, I want to check that when you use @mentions, that it completes the name of the member you are mentioning correctly?

Email notifications default to "periodically" and they are set as a user preference. You can set it here...  
![Screenshot 2023-08-28 162353.png](https://community.atlassian.com/t5/image/serverpage/image-id/277561iC642B3DB7C3376F9/image-size/large?v=v2&px=999 "Screenshot 2023-08-28 162353.png")

comments: author: Dawn DeBolt
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) Here are the notification settings.

![Trello Notices.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/277565i8A8DAFFE37FF0AE6/image-size/large?v=v2&px=999 "Trello Notices.jpg")


author: Dreamsuite Mike
body: Just for reference, here is a guide on Trello notifications:

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/#Notification-emails-and-preferences>

Are you @mentioning yourself? If so, you'll never get notified because you've already seen it...

It is also worth mentioning that people will only be notified by email if the notification hasn't already been dealt with on Trello itself. So if they have an [@mention](/t5/user/viewprofilepage/user-id/732788) and they are on the Trello board, clicking the bell will mean they won't get an email notification.

<br />

I just did a test and mentioned a second account from my main account. It did send the email almost immediately....a few minutes delay.


author: Dawn DeBolt
body: Yes I had @mentioned myself and my personal email account. It doesn't come through to either my work email or my personal email. Thanks. I will keep the link you sent handy. Appreciate your help!


author: Dreamsuite Mike
body: Thats okay, lastly it is worth checking that your mailbox isn't blocking the emails. Instant Trello notifications could look a lot like spam for the more sensitive of mail filters...

Have you also looked at using desktop notifications instead of mail?

I'm just thinking out loud, hope it helps ?


author: Dawn DeBolt
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) Sorry, I did not see your last comment ... yes, I have made sure the notices aren't going to SPAM. Thanks for your help!
Como fa?o para ser Administrador da conta do Trello?
Asked by Paulo Martins:

Pois tinha um membro que era administrador o mesmo saiu e n?o consigo ver essa op??o de adm.


Answers:
author: Dreamsuite Mike
body: Voc? s? pode ser administrador se for selecionado como administrador por outro membro que tenha acesso de administrador.  
Se essa pessoa tiver sa?do da empresa, voc? poder? solicitar ao departamento de TI acesso tempor?rio ao endere?o de e-mail da empresa que ela usava anteriormente. Voc? pode ent?o fazer login no Trello com esse endere?o de e-mail e selecionar-se como administrador

comments: author: Dreamsuite Mike
body: Se voc? estiver em contato com o membro, poder? pedir que ele fa?a login e defina voc? como administrador
cancellation
Asked by Kent Kjersgaard-Hansen:

Hi,

We would like to cancel the terms to Trello immediately. Can you confirm the cancelling?

Flemming Efterskole


Answers:
author: Dreamsuite Mike
body: Hi [@Kent Kjersgaard-Hansen](/t5/user/viewprofilepage/user-id/5303278)

This is a community user group and thus we can't answer specific billing issues. Please contact Trello using the link below and selecting **Billing**

<https://trello.com/contact>
Please help to activate / invite a member
Asked by Olga Mengazetdinova:

Hi,

Somehow my colleague's account was de-activated.

As the admin I'm trying to invite him back to the workspace.

The message returned is:

"Unknown error"

The following person was not invited:

\[invited user's email address\]

I've also sent the link to join. When he follows the link, he gets the banner: you don't have access to this content.

What should I do to invite him back?


Answers:
author: Sushant Verma
body: Hi [@Olga Mengazetdinova](/t5/user/viewprofilepage/user-id/5303123)   

Welcome to the community!  

You can ask Trello support [HERE](http://trello.com/contact)  

Regards,  
Sushant Verma

comments: author: Olga Mengazetdinova
body: Many thanks Sushant!
Can I create a rule to auto replace an absent member?
Asked by Annika Vogt:

I have a butler rule that adds my team to cards as soon as they are due (in turn). Therefore I created a card called "Team" with all the members and it works fine.

Now everytime someone is absent and the work needs to be redistributed to the rest of the team, we remove the member beforhand. Two problems with that: first of all, once the member is back, that member gets way more tasks/cards, since butler picks that member first for everything. Secondly, if someone's sick and we can't remove the person befor the cards are due, we have to redistribute the cards by hand.

Any idea on how to solve this?


Answers:
author: Lara
body: Hi Annika,

Thanks for reaching out!

There isn't a way to exclude a member from the "in turn" action if they're a member of the card in question.

The best way to mitigate this issue is to remove the member from the card if they are absent, and add them back to the card once they're back.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Tracking public board views
Asked by UNWA Communications:

Is there a way to see how many people are viewing your public Trello board?

We have a public Trello board that we use to share social media assets, files and information with external stakeholders. We would like to know how many people are accessing/viewing the resources we provide.


Answers:
author: Dreamsuite Mike
body: Hi,

You could use something like Board Analytics from Tiny Power-ups Club...

<https://trello.com/power-ups/613269624bccb32439780227/analytics-tiny-power-ups-club>

comments: author: UNWA Communications
body: Perfect! That's exactly what I was looking for. Thanks Mike.
Filename changes when I download attachments to my laptop
Asked by Seher Tanrikulu:

Hello,

When I download any attachment in any format to my computer, the very first name appears when downloading. This does make it very difficult to me when I modify the filenames in the app (whether it is on the desktop or mobile phone).   
Every time it changes the name automatically to the previous name. This is the name that the trello app generates whan scanning a file for example on my mobile.  

It does not help when I correct the name on the desktop app.  

Can anyone help me please?  

Thank you very much.


Answers:
author: Lara
body: Hi Seher,

Thanks for reaching out!

Right now, when you rename an attachment in Trello, that will only update the filename *in* Trello, rather than the actual file. To clarify, the card attachment is renamed; not the file itself.

I definitely understand it would help if it would be helpful if the file name was also updated when you rename an attachment and have flagged this as a feature request.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
All boards and cards have been deleted by our member
Asked by Israel Atlantis:

I have premium license, i cant tell you how much frustrated the entire team is after we woke up in the morning and found all the workspace washed by our member over misunderstanding.

Working in a team you can not control characters but as a tool, a software admin should have permission and ability to limit access to members.  

Who ever is reading this, trello is only simple to use but NOT secure at all!

With the normal permission, a user can Archive, Delete Boards and cards.

Our entire workspace notes, files, references are gone, So strange.


Answers:
author: Valeriia Sitolenko
body: Hi [@Israel Atlantis](/t5/user/viewprofilepage/user-id/5302550)

To protect your project against such events caused by human errors in the future, consider trying a third-party backup solution like [FluentPro Backup for Trello](https://fluentpro.com/fluentpro-backup-for-trello/?utm_source=trello+community&utm_medium=referral&utm_campaign=backup%20 ). I represent FluentPro, and our platform offers advanced automated backup and restore functionality. The backup process operates in the background, constantly saving new versions whenever changes are made. In case of data loss or corruption, users can quickly recover it from a previous backup version.


author: Malcom Flot
body: Hey Israel, try not to get too frustrated, just yet.

First, you will need to check your settings for your Work-spaces, where you have settings for "Board creation restrictions" and some settings for "Board deletion restrictions" So, base on these settings that you may have here, your board, list and cards may not have been deleted, after all. For the moment, let's hope for the best, and prepare for the worse.

Let's just hope that they "Closed the Board". Closing a board, can easily and mistakenly be done through the "Drop down Menu" as a result of clicking on the 3 dots, to the far, top, right side of the board.

So now, if you go to the Work-space, where you can view for all of your open boards, you need to stroll down below to a Link that opens a window displaying all the boards that were closed, and It's here, within this window, were you can view all of the closed boards, you may have, with the given options to Delete or Reopen, any of these currently closed boards.

Good Luck!


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There are two things you should do here:

* Question why you gave access to the person who did this, and why they used "delete" rather than "archive".
* Raise a support request with Atlassian - they may be able to recover a lot of it from a backup. Visit <https://trello.com/contact> and use the last contact option on the page (the ones higher on the page refer you to documentation or take you back here to the community)
COMO ALTERAR O EMAIL GERADO PELA PR?PRIA PLATAFORMA ? GOSTARIA DE CRIAR O MEU PR?PRIO ENDERE?O EMAIL
Asked by PEDIDOS 35_ CART?RIO BARRA FUNDA:

COMO ALTERAR O EMAIL GERADO PELA PR?PRIA PLATAFORMA ? GOSTARIA DE CRIAR O MEU PR?PRIO ENDERE?O DE EMAIL PARA COMPARTILHAR COM AS PESSOAS


Answers:
author: Alex W
body: Hey [@PEDIDOS 35_ CART?RIO BARRA FUNDA](/t5/user/viewprofilepage/user-id/5302319) - welcome to the Community!

I'm not sure what you mean by this request. Can you elaborate?

comments: author: PEDIDOS 35_ CART?RIO BARRA FUNDA
body: Por exemplo, quando vou compartilhar para as pessoas me enviarem emails a plataforma gera um pr?prio link de email, gostaria de mudar esse link que email j? gerado.

Quando coloco para gerar um novo link ele gera automaticamente

At.te

Vou anexar o exemplo![Capturar.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/277496i1852A5B8BA18866C/image-size/large?v=v2&px=999 "Capturar.JPG")


author: Alex W
body: [@PEDIDOS 35_ CART?RIO BARRA FUNDA](/t5/user/viewprofilepage/user-id/5302319) - yep, you can't customise these email addresses. Each email address is a unique email for the board you're setting up email to board on.
Trello Export of Activity/Comments
Asked by SM:

I am trying to export data from my Trello board to CSV however I noticed it doesn't export the activity/comments into the CSV. Is there any way to export that to CSV as well ? Thanks Team.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@SM](/t5/user/viewprofilepage/user-id/5302313) welcome to the community!

You would need a power-up for that. The native export functionality doesn't export comments and activity log. I did a quick research and I believe this is one of the power ups which could help with your use case:

* [Board Export (Excel, CSV, PDF, Image)](https://trello.com/power-ups/5c9418019e56bd8abf98d83f)

comments: author: Michael Orr
body: I downloaded and tried this software. It has the functionality in the Excel export function (not CSV) however the comments go to a separate page, so for reimporting to a new location you need to connect it all up manually. Still, better than nothing.
Still impossible to search in checklists ?
Asked by Gabriel:

hello

I have organised most of my boards with checklists in order to avoid having hundreds of cards here and there..only to find out that the search engine doesn't search anything in checklists.. huge problem for me

any solution ?

thank you for your help

Cheers


Answers:
author: Oliver S
body: Hi Gabriel

Right now, there isn't a way to search/filter cards on a board by searching the checklist item name. That said, I understand how this could be helpful for your use-case, so I've flagged this as a feature request with the product team -- let me know if there's any additional info you'd like for me to send their way.

As a workaround, you could try the third-party Power-up that provides advanced search functionality to see if it offers more support for checklist items - <https://trello.com/power-ups/search?q=search>. Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products are also separate. We're also not able to endorse or provide support for any third-party Power-ups (since we don't work with them directly).
How can I automate weekly reports?
Asked by Victoria Lisitsyna:

Please advise me how I can automate a task. I need to write a comment in the "Report" card every Monday. This comment should contain links to the cards that have been moved to the "Done" column over the last 7 days.


Answers:
author: Sal
body: Hey [@Victoria Lisitsyna](/t5/user/viewprofilepage/user-id/5301948)! There are two ways you can create weekly reports on Trello with Automation:

* Prebuilt email reports -- Easy email reports you can create from the Automation menu
* Customized reports -- Reports that can be customized to include specific information from your cards on your board. It's a bit more complex than the rebuild email reports.

If you want to go with a prebuilt email report, you can follow the steps on this link: <https://support.atlassian.com/trello/docs/creating-reports-with-butler/#Prebuilt-email-reports>. Now, if you wish to have customized reports, you can follow these steps instead: <https://support.atlassian.com/trello/docs/creating-reports-with-butler/#Customized-reports>.

I also recommend checking this support article if you want to have customized reports: <https://support.atlassian.com/trello/docs/butler-variables/>. I hope this information helps!
Can Butler post custom messages to activity?
Asked by Josh R:

Whenever there's a change or comment, it's added to the bottom of the card. Can you use Butler to post small, uneditable messages as activity?


Answers:
author: Sal
body: Hey, [@Josh R](/t5/user/viewprofilepage/user-id/3722423)! You can add comments to your cards using Automation (formerly known as Butler), and only you can change them. However, you'll *need* a trigger to activate your Automation command to post the message you want. Once the comment is made on your card, this action will be listed in your board's "Activity" section. I hope that answers your question, Josh!
Bouton Power up
Asked by charriere:

Bonjour, Je n'arrive plus a utiliser un power-up sur mes tableaux. Tout est install?, mais le bouton activ?-d?sactiv? pour rendre le power up visible dans la barre de menu a disparu. Est-ce que quelqu'un peut m'?clair??

![image.png](/t5/image/serverpage/image-id/277203i0DD1E0967A66C6F6/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex W
body: Hey [@charriere](/t5/user/viewprofilepage/user-id/5301864) - welcome to the Community!

I recommend reaching out to the developer of the Power-Up you're having issues with. You can find the support contact for a Power-Up by heading to <https://trello.com/power-ups>, searching for the Power-Up you're having issues with, and clicking their 'Support Contact'
Notificaciones Correo
Asked by Erika Morales:

Cuando el colaborador se va de la empresa como se desvincula el correo por que ya se elimino del espacio del trabajo pero le siguen llegando correos de notificaci?n a su correo personal


Answers:
author: Alex W
body: Hi [@Erika Morales](/t5/user/viewprofilepage/user-id/5301305) - welcome to the Community!

If a user is still an active Trello user and is receiving notifications as per the triggers on [Receiving Trello notifications](https://support.atlassian.com/trello/docs/receiving-trello-notifications/), they will continue to receive notifications even if you removed them from your workspace.
Automa??o para cards
Asked by Rossan Pereira:

Boa tarde.

Gostaria de saber se tem como fazer alguma automa??o no quadro para ele me dizer quantos cards cont?m cada lista ou se existe algum local que eu possa analisar estes dados.


Answers:
author: Sal
body: Oi [@Rossan Pereira](/t5/user/viewprofilepage/user-id/5301146)! Nesse caso, voc? pode utilizar o Power-Up Dashcards para poder ter esse tipo de informa??o para que fique mais f?cil para voc? visualizar. Se voc? tiver interesse em saber mais, voc? pode come?ar a usar o Power-Up atrav?s deste link <https://trello.com/power-ups/6048e897c73d032a983e2a7c>

comments: author: Rossan Pereira
body: Entendi. Ent?o ? somente atrav?s de Power-Up. Achei que haveria alguma automa??o sobre.

Agrade?o pela resposta.
Rate limit bug in card repeater power up
Asked by nathan.smith:

Sometimes while using the card repeater power up I click save and it just sits there. At first I thought the request to save was just taking a long time but I looked in the dev console and saw an error about an API rate limit being exceeded.

It's not doing it now so I don't have the exact error message, but if the request to save fails it should give me feedback that the repeat cannot be saved and tell me why.


Answers:
author: Mutya A
body: Hi Nathan,  

Thanks for raising this! I'm afraid this issue is indeed a known bug. Our development team is working on a fix, but unfortunately, I do not have an ETA at this time.

The current workaround is to wait for 20 minutes and check if you can save or update a card repeat rule again. Alternatively, you can go to Card Repeater settings in the Power-Ups menu then select the option to "Remove personal settings". That did the trick for some of the users.

<br />

![2023-08-28_14-09-51.png](https://community.atlassian.com/t5/image/serverpage/image-id/277433iEA372D0AF81D514A/image-dimensions/371x259?v=v2 "2023-08-28_14-09-51.png")

If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.