Widget macro not working for Flickr or Twitter
Asked by Kari Obrist:

I can not get the widget macro to work for Flickr or Twitter. All I get is the little gear icon with the URL, but I don't get any feed information. I'm on Confluence Cloud and have tried on a few different browsers.

Any ideas

![Screen Shot 2019-08-06 at 4.36.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/62557i2F63BB3BCC066B6C/image-size/large?v=v2&px=999 "Screen Shot 2019-08-06 at 4.36.14 PM.png")


Answers:
author: Prem Chudzinski _extensi_
body: Hello,

You can use this app to integrate Twitter

<https://marketplace.atlassian.com/apps/1216687/twitter-connector-for-confluence>

The widget won't work.

Cheers

Przemyslaw


author: Shannon S
body: Hello Kari,

Thank you for contacting us about this.

I've seen the issue with Twitter in the past when they had deprecated the Twitter 4.0 API, and I imagine this is something similar. I was able to find a bug ticket for Twitter in Confluence Cloud, and the bug for Flickr in Confluence Server. I've created a Cloud version of the same bug below. Please click **This affects my team** and you will automatically receive updates in the future.

* [CONFCLOUD-29639](https://jira.atlassian.com/browse/CONFCLOUD-29639) *Twitter feeds have stopped working in the Widget Connector*
* [CONFCLOUD-67432](https://jira.atlassian.com/browse/CONFCLOUD-67432) *Widget Connector Macro no longer working with Flickr URLs*

As a workaround, users are using an HTML macro to directly embed the code from Twitter and Flickr. As you're on Confluence Cloud, you can try the same with 3rd party add-on [HTML Macro for Confluence Cloud](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud), since the HTML Macro of Confluence Server isn't available for Cloud.

Let me know if you have any questions.

Regards,

Shannon

comments: author: Kari Obrist
body: I don't think this is a great answer -- the solution is that I have to pay even more for a 3rd party add-on to use a feature that should come as part of my Atlassian subscription?


author: Shannon S
body: Hello Kari,

Yes, unfortunately, you will need to use the 3rd party add-on as a workaround. This issue is due to Twitter changing something on their end which caused the feature to stop working. This is likely the same with Flickr as I know they've been going through a lot of changes recently.

I would encourage you to subscribe to the tickets I sent, so you can be alerted as soon as the issue is fixed.

Thank you for your understanding.

Regards,

Shannon


author: Connie McCutcheon
body: Not able to click "this affects my team" - don't see it anywhere. That said ... this bug ... in fact does in fact affect my team.


author: Shannon S
body: [@Connie McCutcheon](/t5/user/viewprofilepage/user-id/3555831),

Welcome to Atlassian Community, and thank you for following up.

The **This affects my team** link is available at the top-right of the bug:

![Screen Shot 2019-09-12 at 11.37.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/65969i4578D53967F3F1E0/image-dimensions/421x235?v=v2 "Screen Shot 2019-09-12 at 11.37.07.png")

I can confirm that for both cases, it's still possible to vote on them as they haven't been closed. If the link appears in **grey**, then it means you are not currently logged in. Please login and you will be able to vote.

Let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud