youngmon/atlassian-qna huggingface dataset:
Google Power Up now blocking access to Trello boards
Asked by Karen Bieman:

I tried to add some Google drive files to a couple of Trello cards, and thought I'd do the Google Power Up (don't really understand it). It seemed to work fine, but now when I open Trello, it opens to a page asking me to choose a Google Account (even though I've already done this) and I literally cannot access Trello.


Answers:
author: Dreamsuite Mike
body: Truthfully, the Google Drive powerup doesn't offer much value above what is already there with smartlinks. You can paste Google Drive links straight into descriptions, comments and even boards and they can even be set to embed so you can edit docs straight from Trello

comments: author: Karen Bieman
body: Yeah, thanks for that. I wasn't sure if there was much value. I can find attachments to add to cards anyway, but figured, why not? ;) My main concern was that once setting it up, I couldn't actually seem to access my Trello Boards - it was blocked at the 'sign in to your Google account' to sync Trello (or something like that), and I couldn't get past it. But I've since managed to do that, so I guess the Power Up can stay haha.


author: Ernst Fortunits
body: DANKE f?r Hilfe, Info und Versuch!!!

liebe Gr??e aus WIen sendet ERnst
Board calendar goes back 1 year every time I open it and I need to scroll manually to todays date??
Asked by Ace Ilievski:

Hi all!!

I've got an issue i can't seem to fix. It has been happening randomly a couple of times a day though once i restart the Trello app it seems to work okay. This time not even a restart helps. When i go into my boards and then click Calendar, instead of the Calendar automatically opening up on todays date it goes back to the beginning of my Trello use which in my case June 2022. I then have to manually scroll to todays date so i can use my Calendar, are there any fixes out there or anyone experiencing a similar problem??

Please help!! ?

Thank you


Answers:
author: Dreamsuite Mike
body: Hi [@Ace Ilievski](/t5/user/viewprofilepage/user-id/5367606)

Can you confirm what platform you are using, if it is the Trello app or if it is Trello in a browser. If in a browser, which browser?

comments: author: Ace Ilievski
body: Hi Mike,

Im using it on an app. Android system, Samsung S22 Ultra

Thanks


author: Dreamsuite Mike
body: Okay, the first thing to try is to go into the app settings and clear the app data. This often fixes things...


author: Ace Ilievski
body: ![Screenshot_20231119_160541_Settings.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/292633iCE77A342D2BB9395/image-size/large?v=v2&px=999 "Screenshot_20231119_160541_Settings.jpg")


author: Ace Ilievski
body: This will delete all the app data which i cannot lose. Its all my work. Any other options?


author: Dreamsuite Mike
body: It only deletes the app data living on the phone.   
As long all of your Trello boards are up to date and don't have any unsynced data, all of your data will be safe because it is on Trello's servers.   

If you're too scared to do that, you can try first just clearing the cache.


author: Ace Ilievski
body: Just tried it, cleared data and cache and still have the same problem. It is happening to my two phones and all of my other 8 staff members.


author: Dreamsuite Mike
body: Hmmm, very odd. I thought it could be related to having incomplete items either started or due in June 2022 but I trued that on the app and it still defaults to today for me...

Do you have the same problem if you open Trello on a PC browser?

If it seems limited to the mobile app, I recommend you use the link below to contact Trello, include things like the Android version and also the Trello App version you have (go to settings \> about Trello)

<https://trello.com/contact#/>
How to Restrict Access from Email domains
Asked by Taylor A:

I've been trying to figure this out for days now. I just upgraded to premium since it said I could restrict user access to only those with a specific email domain. The settings have been adjusted and only people with those domains are supposed to be able to access the boards. (or so it says)

However, it seems like guests are allowed no matter what I do. I want it to be restricted for any kind of access, whether looking, changing or deleting, but it seems like if there's an old link or something, it **still** lets anyone in. The main reason I don't think it's working, is because the same 'usernames' are listed that were guests before I upgraded and changed the settings. Plus I was able to make a link and see the board from a different email domain.

++Please tell me how to make sure only accounts with specific email domains are able to even see the board.++ It doesn't help that I can only see Guest's user names, not the email they used. Also, is there really not a way to SEE what email people used to get in? After upgrading do I have to kick everyone off the board and reinvite them in order for it to work?

Any help is appreciated.

Part of me wonders if I'm missing something obvious.


Answers:
author: Dreamsuite Mike
body: Sounds like you need a managed account. Please have a look through this documentation:

<https://support.atlassian.com/user-management/docs/what-are-managed-accounts/>

<https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/>
Gmail-Postfach geht ?ber, PARKINSON -Krankheit hemmt aufarbeiten - L?S'UNG?, IDEE?
Asked by Ernst Fortunits:

Ihr Lieben,

Wenn es f?r meine Mails eine Trello-L?sung in Verbindung mit anderen Atlassian Produkten g?be w?rde michdas sehr freuen.

Ich schreibe f?r mein Leben gerne, und es gibt viele L?sungen, jhetzt zunehmend mehr da ja auch die KI oder AI eine Rolle spielt.

Auf der anderen Seite bin ich Experte "in Kopieren und Einf?gen" - damit bringe ich zum Ausdruck das ich sehr gerne alles Moderne und Neue anwende, von den Dingen hinter den Kulissen (oder unter der Oberfl?che) leider ziemlich wenig Ahnung habe.

Ich glaube trotzdem das ich hier richtig bin, und vertraue auf die Community hier.

Wenn es eine L?sung gibt, so freue ich mich ?ber Hilfe.

liebe Leute mit dieser Aufforderung gibt es eventuell eine Zukunft meiner vielen Ideen die ich gerne unter die Leute bringe w?rde, bevor mich der Rigor, Trigor oder sonstiges Unbill wieder am Umsetzen, Verfolgen, Dranbleiben etc... ungewollt hindertrt.

liebe Gr??e aus Wien sendet Ernst


Answers:
author: Alina Kurishko
body: Hi Ernst,

Thanks for raising this question! I hope you don't mind me answering in English ?

I'm not sure I understand completely what you're trying to achieve. Would you be able to expand a little on your idea?

Are you searching for a tool to organize your Gmail account emails? I'm afraid we don't offer any built-in product for Gmail except for Trello for Gmail Add-On: <https://support.atlassian.com/trello/docs/trello-for-gmail-add-on/>

This add-in allows you to create Trello cards within your Gmail account. You can then work on your emails as tasks within Trello cards. But I'm afraid you won't be able to send emails back using Trello itself.

If I misinterpreted your request, I'd appreciate it if you could share more details about the goal you're trying to achieve. And I'll leave some room for other Trello users to share their tips and tricks here ?

Alina \| The Trello Team
The view changed on my cards - help with switching back?
Asked by Adam Motyl-Szary:

I am sure this is just some dumb oversight, but I cant figure it out. The view changed when I click on my profile pic and select cards for a rundown of all my tasks across boards.

It used to be a visual view in line with the typical Trello look/feel and it just recently (last couple of days) switched to a list-type view and I can't figure out how to change it back.

Am I missing a setting?


Answers:
author: Erika Storli
body: Hi [@Adam Motyl-Szary](/t5/user/viewprofilepage/user-id/5328676) ! Not a dumb oversight. Our engineers are actively reviewing user feedback to this release that they have been working on. If you have any specific feedback or questions you'd like to share, please submit to Trello Support: <https://trello.com/contact#/>

Also, I've been updated recently that they've now implemented a temproary "opt out" option for the "New Cards page" in <http://trello.com/u/me/labs> while they continue to review feedback and discuss their next steps on this project. Thanks again for your patience!

comments: author: Adam Motyl-Szary
body: Thanks [@Erika Storli](/t5/user/viewprofilepage/user-id/4605513) - any news on this being updated with a more permanent option?


author: Andrew Seipp
body: How do we change back to the old design?


author: Dreamsuite Mike
body: [@Erika Storli](/t5/user/viewprofilepage/user-id/4605513) It seems the switch in labs has disappeared and there are a fair few people who are not happy about this change.

Can you please give a statement about the decision that has been made?

comments: author: Erika Storli
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) thanks for reaching out, I've checked in with the Trello Engineers on this project and will do my best to get a clearer answer once they've returned from their team offsite planning!


author: Dreamsuite Mike
body: [@Erika Storli](/t5/user/viewprofilepage/user-id/4605513) Any update on this please?
Can I search and get a list of jobs between 2 dates in archived cards
Asked by kay_Benjamin:

Can I filter to a label and then search those cards between two specific dates?

For example, I need a list of all the job cards under one label for the month of October.


Answers:
author: Dreamsuite Mike
body: Hi [@kay_Benjamin](/t5/user/viewprofilepage/user-id/5367153)

While the search feature does include archived cards, it does not let you filter cards updated between 2 dates. That would be an awesome feature. As I understand, Trello are still developing some features for search/filter so perhaps [@Erika Storli](/t5/user/viewprofilepage/user-id/4605513) can feed back this idea tot he team.

![Screenshot 2023-11-19 113720.png](https://community.atlassian.com/t5/image/serverpage/image-id/292632i45CAE569228B5F9D/image-size/large?v=v2&px=999 "Screenshot 2023-11-19 113720.png")

comments: author: Brittany Joiner
body: [@kay_Benjamin](/t5/user/viewprofilepage/user-id/5367153) yeah that would be a cool feature! if you have a feature request, you can share it at <https://trello.com/contact>
Spreadsheet Format on Trello Cards?
Asked by Luke Vickruck:

Hey everyone - I am looking to have a spreadsheet format on our Trello boards - specifically I would like to use this format for our SOP boards.

Currently we are screen shooting our excellent sheets and adding them as a photo to the Trello Board. This works but is far to cumbersome in regards to immediate alterations to the SOP as this process requires a note being made in the field, brought to the office's attention, the SOP team going into the excel file, making the changes, taking a new screen shot, deleting the old one from the Trello card and adding the new. (Even describing the process seams insane)

Is there a power up or tool that will allow me to incorporate a spreadsheet directly to the Trello card just like a checklist?


Answers:
author: Gaurav Kataria
body: Luke, you can just embed the spreadsheet in the card description as a smartlink. This [article](https://blog.trello.com/trello-productivity-guide) explains different embed formats. (You just have to make sure that the spreadsheet is not private and everyone on the board has access to it.)

See this gif below

![Spreadsheet in Trello.gif](https://community.atlassian.com/t5/image/serverpage/image-id/292552iF9BB1486072B6F74/image-size/large?v=v2&px=999 "Spreadsheet in Trello.gif")

comments: author: Dreamsuite Mike
body: This is such a great feature.

Just to add, you can get your Google Sheet links default to **embedded** by going here:

<https://id.atlassian.com/manage-profile/link-preferences>

![Screenshot 2023-11-18 160407.png](https://community.atlassian.com/t5/image/serverpage/image-id/292609iB2C5FD687739FFF1/image-size/large?v=v2&px=999 "Screenshot 2023-11-18 160407.png")


author: Brittany Joiner
body: I had no idea you could specify defaults for the link embeds, that's awesome!
Can I change the button color for automations?
Asked by Adam Motyl-Szary:

I would like to make our automation buttons stand out more. Is there a way to change/customize the button color?


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Adam Motyl-Szary](/t5/user/viewprofilepage/user-id/5328676) ,  

As far as I see there is no way to change the color of the automation buttons.  

You do have the option to choose an icon/emoji to make it stand out. However, the icons/emojis are not in color.  

Hope this helps,  

Michael

![Screenshot 2023-11-17 at 11.53.35 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/292535iBB043844278A4E9A/image-dimensions/200x279?v=v2 "Screenshot 2023-11-17 at 11.53.35 AM.png")

comments: author: Adam Motyl-Szary
body: [@Michael Yaroshefsky - Visor for Jira](/t5/user/viewprofilepage/user-id/3743959) - That's what I see too but was hoping for more control. Thanks for taking the time to respond.


author: Michael Yaroshefsky - Visor for Jira
body: Of course. I was hoping to find a workaround but I'll keep my eyes open.


author: Dreamsuite Mike
body: Hi [@Adam Motyl-Szary](/t5/user/viewprofilepage/user-id/5328676) [@Michael Yaroshefsky - Visor for Jira](/t5/user/viewprofilepage/user-id/3743959)

There are a couple more options:

1. Use emoji's...  
   <https://emojipedia.org/symbols>  
   ??????????????????  
   ![Screenshot 2023-11-19 111841.png](https://community.atlassian.com/t5/image/serverpage/image-id/292630i9B48F7B5038E50DB/image-size/large?v=v2&px=999 "Screenshot 2023-11-19 111841.png")  

2. I am sure [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) could help use [Pixiebrix](https://www.pixiebrix.com/) to alter the colour...


author: Brittany Joiner
body: [@Adam Motyl-Szary](/t5/user/viewprofilepage/user-id/5328676) yeah the emojis are how I typically do it if i want to style them. I haven't actually thought about using PixieBrix for that, but it definitely could work. PixieBrix is a low code browser automation tool that lets you manipulate various things in your browser; i work at PixieBrix, so let me know if you want to explore that more!


author: Michael Yaroshefsky - Visor for Jira
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) good idea about the emojis!


author: Adam Motyl-Szary
body: Great ideas everyone, thank you for the help!
Visualiser mes cartes
Asked by Jean-Philippe Muck:

Bonjour,   
Afin de voir l'ensemble de mes cartes, je me rends dans 'Compte' puis je clique dans 'Cartes'.  
De l?, je vois l'ensemble des cartes sur lesquelles je suis rattach?.  
Je peux les class?s par tableau ou par date limite.  
Oui mais ... toutes les cartes n'apparaissent pas ! Une grosse partie des cartes qui me sont attribu?es n'apparaissent pas.  
Est ce que quelqu'un se trouve dans la m?me situation ?   
Merci


Answers:
author: Alina Kurishko
body: Hi Jean-Philippe,

Welcome to the Atlassian Community! I hope you don't mind me answering in English ?

Hmm, I'm afraid I can't reproduce the behavior you're describing. Can you please check if you're by any chance filtering the cards by activity on it?

If that's not the case, could I ask you to create a ticket through [++https://trello.com/contact++](https://trello.com/contact?) and provide examples of the cards that don't appear at <https://trello.com/my/cards> (with screenshots of both your **Cards** page and an actual card with a due date)? This gives us access to a few more tools to help investigate, and we can discuss information that can't be shared in the community.

Alina \| The Trello Team
How to filter cards in Trello so that only the cards where I've been mentioned by another user appea
Asked by Viviane Sousa da Silva:

I would like the cards that I am assigned not to appear, but I would like the ones where I have been mentioned with @" to appear.


Answers:
author: Humashankar VJ
body: Hi [@Viviane Sousa da Silva](/t5/user/viewprofilepage/user-id/5367057)

Try using the "Mentioned" filter with the below steps

* Go to your Trello board
* Click on the "Filter" button at the top right of the board
* Select "Mentioned" from the dropdown menu
* In the "Mentioned" filter menu, select "Me"

This will show only the cards where you've been mentioned with the @ symbol.

Cards that you are assigned to will not appear in this filter.

Add on information - Make sure that the @ mention is in a comment on the card, not in a checklist item or description.

PS: This response inputs might also carry some research outcomes from the open source / blogs / user guide

Hope this helps - Happy to help further!!  
Thank you very much and have a great one!

Warm regards
Invoice correct
Asked by Micha? Rybicki:

Hello,  
I have a premium trello account and when I send an inquiry to support I don't get a response within 24 hours. It's been 3 days now and I'm still without an answer. The matter is urgent because I need an invoice correction.


Answers:
author: Brittany Joiner
body: [@Micha? Rybicki](/t5/user/viewprofilepage/user-id/5366952) we can't help you - we're just community members with no access to your account
loss of job description
Asked by Micha? Rybicki:

Hello,  
Today I noticed a problem regarding editing the job description. Below I will describe the steps I took.  
I created a task with a description. I sent the task to the other employee's card to check, accept and possibly enter his comments. The employee saved and submitted the task to me after editing, but the description after submission returned to its original state before changes.  
Do you know what could have happened? This is the first time such a situation has occurred.  
Please support.


Answers:
author: Micha? Rybicki
body: Is there any way to trace it in the logs where the error occurred?

comments: author: Brittany Joiner
body: [@Micha? Rybicki](/t5/user/viewprofilepage/user-id/5366952) not that i know of (unless you have the automation set up that i explained below) because it doesn't show up in the Activity Details.


author: Brittany Joiner
body: [@Micha? Rybicki](/t5/user/viewprofilepage/user-id/5366952) is it possible that you didn't save? Or is it possible that someone created some automation in the board that would clear the description?   

One way I like to always make sure versions of descriptions are saved (if i care about that) is to have an automation trigger for posting a comment when the description is updated.

Like this:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/292648iEE309E7F7B515157/image-size/large?v=v2&px=999 "image.png")

*(note - i should have written "just updated description" and not "comment" haha, but hopefully you get what i mean)*

And it will post comments like this whenever someone changes the description text and you can always see what a previous version is:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/292649iB3853DB7142C2D58/image-size/large?v=v2&px=999 "image.png")
2 way sync workaround
Asked by Peters Rit Virtual Business Support:

I work with my clients in Trello boards. For each client I have a workspace and a board created. In a board the client can ask questions and set tasks. With a automation I have created rules that a copy of the card en linked together is created in my own dashboard. (I have for every client a list and the card will be visible in the list of the client). I want every update on a card is visible to the linked card and other way around.

There are many questions about 2 way sync and that's (except paying for a power-up) not really possible in Trello. I've got messages about a loop and some automations crashed. Unfortunately they don't show exactly which automation and the solution, but that's another discussion.

Does anybody have tips for a workaround? How do you that? I've heard about only make a copy of the card in your own dashboard and then open the card and go to the linked card in the dashboard of the client, so they can there (in dashboard of the client) make changes or answer the question or task.

Tips are welcome! :)


Answers:
author: Brittany Joiner
body: [@Peters Rit Virtual Business Support](/t5/user/viewprofilepage/user-id/5366942) yep, i think you've hit the ways I know to do it:

- build the automation (but admittedly not mean to support two way sync, so it sounds like you've hit the limits there)

- linking cards together and viewing them

- using something like Unito which is meant for two way sync. I'd recommend doing this if you really need two way sync and the automation route is causing loops.
Je souhaite passer ? la mensualisation. Savez-vous comment faire? Merci
Asked by Brigitte Metayer:

Je souhaite passer ? la mensualisation. Savez-vous comment faire? Merci


Answers:
author: Peter Van de Voorde
body: Hi [@Brigitte Metayer](/t5/user/viewprofilepage/user-id/5366873) ,  

Welcome to the Atlassian Community,

Please reach out to <https://support.atlassian.com> for this, this community can not help you with invoices.  

Cheers,  
Peter
Large quantity of board background pictures are gone
Asked by Alex Kipping:

Hi, as the title states, a large quantity of our boards have suddenly lost their background picture, this is an issue as we have A LOT of boards with similar names, so the pictures are used to quickly differentiate between boards. The pictures we used were from Unsplash.

I've checked the activity of a handful of affected boards to determine that there is no activity for the background change - If a background change is done manually there will be an activity stating "\[Name\] changed the background of this board"

As you can see below, it's not all pictures that are gone, but a large quantity. My best guess would be that this is a licensing issue between Atlassian and Unsplash causing certain pictures to suddenly become unavailable?

![msedge-17.11.2023-10.01.00.png](/t5/image/serverpage/image-id/292427iBF9D6F6D8A2ACB11/image-size/large?v=v2&px=999 "msedge-17.11.2023-10.01.00.png")

Issue is present across a handful of PCs, browsers and is also present in the Trello iOS app - Have not come across a single device that did not have the issue.


Answers:
author: Rasmus Wulff Jensen
body: Same happened to a board I have access to, but only one among many boards (rest still have their background-images)... Before it happened I save the board live without interaction change to all sort of colors "light-show mode".

comments: author: Rasmus Wulff Jensen
body: Update: My bad in our case... Here it was a "new user error" thinking backgrounds were personal and not shared.


author: Alex Kipping
body: Yeah this case is definitely not user error - If it was I would be able to see the change under activity, like this:

![msedge-17.11.2023-11.18.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/292443iAB1B108733670BB5/image-size/large?v=v2&px=999 "msedge-17.11.2023-11.18.08.png")

This activity is not present on any of the affected boards.