youngmon/atlassian-qna huggingface dataset:
Can Butler trigger an action when a checklist due date is changed?
Asked by Frank Van Eygen:

Is it possible to trigger an action (change a custom field value) each time a due date from a checklist item changes? So not on changing of the card due date but changing/updating of a checklist item due date.


Answers:
author: Alex W
body: Hi Frank,

Currently we do not have this functionality in Butler. You can trigger a rule when the card's due date changes, but not when a checklist item's due date changes.

Cheers,  
Alex

comments: author: Frank Van Eygen
body: Thank for your reaction Alex.

Do you know of a work around? perhaps with a power up or with an API?

Grtz,

Frank


author: Leslie Rieger
body: Might this feature be added in the future? It would be really helpful! Thanks!


author: Andrea Curatolo
body: I agree. This would be so useful!!!


author: Janco Barnard
body: Hi Alex, how do i trigger a rule when a cards due date is changed by a user and not a rule. Similar for the start date?
Billing issues
Asked by Andy Chin:

I want to cancel my subscribes of my account, but I cant find any cancelation button.


Answers:
author: Huwen Arnone _Deiser_
body: You might find the answer [++**here.**++](https://help.trello.com/article/836-cancel-trello-business-class# "How to cancel Trello Business Class") Have into account you must have Administrator permissions to do so.

The answer also depends on the type of account you have, but you'll probably find the answer in the Trello help center.

I hope it works!!

comments: author: Andy Chin
body: Hi sir, I deleted my account last month before I "Cancel Business Class" and I received the monthly charges on this month. Now I reactive back to my account with same email address ( also same billing address ), but there is nothing in my workspace table.
C?mo acceder a una pizarra scrum ilimitadamente
Asked by Giselle:

Estuve ingresando por medio de Trello pero las funciones que considero elementales se encuentran con un periodo de prueba a 14 d?as.


Answers:
author: Rob Huijben
body: Hola Giselle,

?Qu? caracter?sticas de Trello considera elementales?

Los proyectos Scrum son parte de Jira Software. Puede usar un tablero en Trello para esto, pero no proporcionar? todas las funciones de scrum, como story points, burn-down charts y product backlog.
Trouble upgrading
Asked by Sue Schreiber:

Hi everyone  
Trying to upgrade to a business subscription but it shows automatically two subscriptions instead of one.

Does anyone know how to change this?

The free offer that I am on runs out in 3 days, I don't want to lose my boards!  
I have been in touch with support twice now and no reply as yet :-(

Any help is appreciated.

thanks


Answers:
author: Alex W
body: Hi Sue,

I can see that my colleague, Suzie, has answered your question yesterday in a ticket you raised in our support portal. Do you still require an answer to your question here?

Cheers,  
Alex

comments: author: Sue Schreiber
body: All fixed - thx heaps :-)
How to remove admins changing them into normal member
Asked by Roshan:

I've created a team and i never anyone admin, however there are admins. I need to change them into normal members. How? and im a free user


Answers:
author: Carlos Garcia Navarro
body: Hi [@Roshan](/t5/user/viewprofilepage/user-id/4506490) ,

As described in this article,

"In free Workspaces, every member will automatically be granted admin status by default, letting them invite and remove Workspace members, create Workspace invite links, convert guests into Workspace members, and more. You can set more granular Workspace permissions by subscribing to our Business Class plan."

<https://trello.com/guide/onboard-team#what-is-a-workspace>
Already signed up and paying for Business Class
Asked by Randy Wheeler:

I got this notice on at top of my Trello page:  

"Your Workspace is coming soon! Once it's created, we'll add your 1839 boards and you'll start a 14-day Business Class free trial."

I'm already signed up and paid $120 for a year of Business Class on 12-4-20 so why would it go into a trial? What happens when the trial expires?


Answers:
author: Blair at Atlassian
body: Hey Randy,

That's a lot of boards! We have a workaround to help you out with that unique situation where you've got a lot of boards to move. I sent you an email with more information!

For anyone else reading this: if you have more than 50 personal boards that you're trying to [move into Workspaces](https://help.trello.com/article/1263-moving-to-workspaces), feel free to reach out to Trello Support and we can review your specific situation and figure out the best option to help make this an easy transition: <https://trello.com/contact>

Thank you!
will the end of my trial period delate my files ?
Asked by Fr?d?ric Navennec Jus&JU:

Hello, my 14 days business trial period ends in two days, will i have some of my files deletes ? given that on my new board, i've only created five new files ?

Thank you


Answers:
author: Daniel Ebers
body: Hi [@Fr?d?ric Navennec Jus\&JU](/t5/user/viewprofilepage/user-id/4506464)

welcome to Atlassian Community!

According to the [help pages](https://help.trello.com/article/836-cancel-trello-business-class) what will happen is the following:
> When a Workspace downgrades from Business Class, it retains its Business Class features and unlimited boards until the end of its prepaid service period. At the end of its prepaid service period, it becomes a free Trello Workspace that can hold 10 boards.
>
> At the time of downgrade, you'll see a list of the 10 most active Workspace boards that will remain open, and any other boards will be closed but not deleted. Extra boards can be closed prior to downgrading or moved to a different Workspace.

How did you like the trial? Did you find it useful?  
Did you know you can use Trello with some Power-Ups that enrich your Trello experience?

For example you can connect Trello to Gmail, Google Drive or Microsoft Teams!  
In case you haven't seen it - just give it a try :)

* **Power-Ups for Trello**   
  <https://trello.com/power-ups>

Regards,  
Daniel


Tags: jira-work-management

trial
Is it possible to create a custom power up?
Asked by Natacha Fanini-Lemoine:

Hello, I am setting up Trello boards for a friend. Their IT is creating a call center software for them. They would like to know if it is possible for the IT to create a Power Up to integrate their own call center software with Trello once it is ready. Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can write your own. See <https://developer.atlassian.com/cloud/trello/guides/power-ups/your-first-power-up/>

comments: author: Natacha Fanini-Lemoine
body: Thank you for your prompt answer. I will check it out.


Tags: integration

power-up
Unable to download image from Trello card
Asked by Lim Yan Ting:

Hi community,   

wondering if anyone is facing similar trouble of not able to download the image directly from any of the trello cards? I tried it with two different phone, both showing the same error:   

\<Untitled\>   
Couldn't download items.   

Appreciate if I can find some way to solve this. Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid this is a fault of the software on the phone, not Trello. You can tell this because images can be downloaded by other things (a browser on a PC, my tablet and actually, my phone as well)

You'll need to look at the software on the phone that is failing to download the images.


author: G subramanyam
body: Hi [@Lim Yan Ting](/t5/user/viewprofilepage/user-id/4506227) welcome to the Atlassian community.

You may try this workaround: Take a screenshot of the picture or a card and crop it.

Stay safe and stay healthy.

comments: author: Lim Yan Ting
body: Can't tell if you're serious or joking.


author: G subramanyam
body: Hi [@Lim Yan Ting](/t5/user/viewprofilepage/user-id/4506227) as I mentioned that is a workaround.

However, please check this solution [thread](https://community.atlassian.com/t5/Trello-questions/Downloading-attachments-off-trello/qaq-p/736573)
Multiple logons
Asked by Robert Knapp:

I am using a free account with 8 members shown. However the only logon seems to be my master credentials. If another member uses my logon then their comments are annotated with"RK", my initials. How do I set up individual logon credentials for each member?


Answers:
author: Alex W
body: Hi Robert,

It sounds like you need users to create individual Trello accounts, and then add them to your applicable boards and workspaces.

* To create Trello accounts, get your users to sign up at <https://trello.com/signup>
* To add them to boards, follow the tutorial [here](https://help.trello.com/article/717-adding-people-to-a-board)
* To add them to workspaces, follow the tutorial [here](https://help.trello.com/article/715-inviting-people-to-a-workspace)

Cheers,  
Alex
Trello is automatically adding unwanted due dates to cards!
Asked by Jonathan Comer:

Today, I exited BigPicture to go back to my normal Board view and watched in surprise as all my cards that didn't have due dates filled in with the same due date (Aug 5, 2 days ago).

I'm not sure BigPicture is the problem though, because a few weeks ago, I was just adding cards to a board and they were automatically filling in with a due date of two days prior. (Cards already on the board did not change.) I would then open the card, remove the due date, close, and a couple of seconds later the same due date would be back. I just ignored it and eventually it stopped.

Any suggestions? My Trello setup isn't too complex yet, I'm not opposed to removing all powerups and rules, but I don't think that would help since this problem has only happened twice in a month.

**Details:**

I did have BigPicture installed both instances, as well as some other powerups. But I don't have any powerups or rules designed to set due dates. I have a rule that reads {yeardaynumber}, but it wasn't enabled on the board in the latest event. I have a rule that uses "regex:/.\*(Importance\|Urgency\|Time).\*/" in case that matters (those three items are custom fields). I was using firefox in both situations, which is what I always use.


Answers:
author: Anna-BigPicture
body: Hi [@Jonathan Comer](/t5/user/viewprofilepage/user-id/4506154)

The observed behavior of the application is a consequence of the nature of BigPicture. The plugin requires a Trello card to have both -- a start date and an end date -- to visualize it on the Gantt chart. Usually, whilst pulling a card into the Gantt, BigPicture receives its Due date and maps it to BigPicture's End Date field. If such a card doesn't have any Due date, BigPicture sets it accordingly to the next day. That is because it can not determine what the length of a card on a timeline should be. BigPicture also needs to pick a date to map it to the Start Date field; a card's creation date becomes the task's Start Date. This way, a Trello card can be displayed on a Gantt's grid.  

If you need some more information about BigPicture Power Up, for example, essential information before you start working with it, [please look at our documentation.](https://wiki.softwareplant.com/display/DOCUMENTATION/Good+to+know+before+you+start)

comments: author: Jonathan Comer
body: Thank you for clarifying that!


author: Jonathan Comer
body: Stopped it, but had to disable powerup:

Well, it kept happening consistently (but now applying tomorrow as the due date), so I started removing things. After disabling all my powerups on each of my boards--except custom fields, I went to my account settings and revoked access by all of the powerups I had disabled.

These are the ones I revoked: big picture, card repeater, spreadsheet web, card relationships-hello epics, bulk actions, calendar power up, smart fields, matrix for trello, and maybe one or two others. I also revoked access by Butler (which just comes back the next time I visit).

It no longer adds unwanted due dates, but I'm also missing my powerups.


Tags: automation

due-date
Attachments using ConfiForms
Asked by Scott Federman:

Hey all,

I am trying to use ConfiForms IFTTT macro to upload attachments to a jira ticket. The attachments only needs to be added upon Jira ticket creation. How would i go about doing this? Im interested in creating Data Analysis (DA) Stories.

Scott


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Scott Federman](/t5/user/viewprofilepage/user-id/5053483)

Welcome to this community

To upload an attachment to Jira issue from ConfiForms form you will need to have a file/attachment field on your ConfiForms Form (Definition) and then a ConfiForms Field macro field field name parameter set to the "file/attachment" field should be dropped inside the IFTTT macro body that creates a Jira ticket for you

![jira-with-attachment.png](https://wiki.vertuna.com/download/attachments/1212664/jira-with-attachment.png?version=1&modificationDate=1453175594110&api=v2)

as in the screenshot, where "mf" is the name of the "file/attachment" field (definition) configured in the form

Alex

comments: author: Scott Federman
body: Thank you [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) . I however am not seeing a specific file attachment field as an option in my macros.


author: Alex Medved _ConfiForms_
body: All fields are configured through one single macro and that is called ConfiForms Field Definition

It offers various field types to select from, including the "File/Attachment"

![file-attachment.png](https://community.atlassian.com/t5/image/serverpage/image-id/220686i108AB10A5B716CD7/image-size/large?v=v2&px=999 "file-attachment.png")

Alex


Tags: confiforms

confluence-server

server
Copying confluence page from Data center to Cloud.
Asked by N R Sandhya:

Hi Team,

It is required to copy a confluence page from Confluence Data center to Confluence Cloud.

The Challenges faced are:

1) Copied pages manually : Is there any UI approach or any Rest APIs that are existed or going to be implemented to copy or move the pages to another instance.

2) Hyperlinks in the destination copied pages (Cloud) are redirecting to the Data center Instance.(not able to Edit link)

Please help us with these challenges and do needful.

Thanks!!

Best Regards

Sandhya N R


Answers:
author: Alex Koxaras _Relational_
body: Hi [@N R Sandhya](/t5/user/viewprofilepage/user-id/4723263)

Do you want to copy a single page form DC to Cloud or a space?

comments: author: N R Sandhya
body: Hi Team,

We are able to export and import the Space to DC to cloud. It is needed to export pages alone. As I mentioned we did that manually (need any UI approach if any) and also the hyperlinks are redirecting to the DC instance( not able to edit the URL).

Thanks!!


author: N R Sandhya
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)[Alex Koxaras](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4150197) any updates or suggesstions.


author: N R Sandhya
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)

I request for any updates or suggesstions regarding this query.


author: Alex Koxaras _Relational_
body: Hi [@N R Sandhya](/t5/user/viewprofilepage/user-id/4723263)

On confluence there is an option to export a single page. Did you read this documentation <https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html> ?


author: Rohan Martin
body: True, but this downscales any graphics to potato quality and generally breaks some of the formatting.

It's kind of silly that they don't offer an export option (that I know of) that's basically a zip with the page source and attachments for import to another instance...


Tags: cloud

confluence-cloud
How can I change an event into a milestone in a Gantt chart?
Asked by Tim Schrader:

Hi,

I want to build a Gantt Chart from a table.

I have a couple of dates I want to display as a milestone (show it as a star).

Instead I can only get the chart to treat it as an event and show a line.

WHat do I have to do for the Gantt chart to recognize a date as a milestone?

Thanks in advance

Tim


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Tim Schrader](/t5/user/viewprofilepage/user-id/5053471) ,

We can suggest trying the [Chart from Table](https://docs.stiltsoft.com/display/TFAC/How+to+use+Chart+from+Table+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro provided by the app that we develop - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

It's [Gantt chart](https://docs.stiltsoft.com/display/TFAC/Gantt+chart+type?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) allows you to show both stars and lines, besides you will be able to create a chart based not only on manually created table but on the dynamic Jira Issues macro as well (you may check [here](https://docs.stiltsoft.com/display/TFAC/Building+a+Gantt+Chart?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) for an example).


author: Dan -minware-
body: Disclaimer: [marketplace partner](https://marketplace.atlassian.com/vendors/1222631/minware)!

Hey [@Tim Schrader](/t5/user/viewprofilepage/user-id/5053471) -

I found a similar question from July that went unanswered:

<https://community.atlassian.com/t5/Confluence-Cloud-questions/Display-milestone-dates-on-a-gantt-chart/qaq-p/2081937>

So I wouldn't expect a response to this question. We might work something like this into our next iteration at minware and if it's a high priority for you let me know.


Tags: chart

confluence-server

filter

gantt

graph

server

table

table-filter

table-filter-and-charts
Uplaoding excel on the Wiki
Asked by maxwell.ojwang:

My excel file is not present on the dropdown list in macro;


Answers:
author: Andy Gladstone
body: [@maxwell_ojwang](/t5/user/viewprofilepage/user-id/5053452) welcome to the Atlassian community! Can you clarify what you are looking for assistance with? The /excel macro should give you access to any Excel file you have attached to the page or page name you specify - but the file does have to be previously uploaded into your Confluence Cloud instance.

![Capture3.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/220662i028B33559F84B4D7/image-size/large?v=v2&px=999 "Capture3.JPG")

comments: author: maxwell.ojwang
body: Thanks, I realized later that my excel file hard to be an .xls that fixed my issue.


author: Andy Gladstone
body: Glad it worked out for you. Keep coming back to the community for any questions you may have.


Tags: cloud

confluence-cloud
Auto Populate property fields when template is created
Asked by kristin whitaker:

Is there a way to auto-populate properties when someone uses a button to open a template. I want a field that the creator doesn't have to populate that is hidden but I can pull into reports. I was looking to add these to property report.

* Date Created
* Space Name
* Team

I don't see a way to add these to the property report without creating a property.


Answers:
author: Andy Gladstone
body: Have you considered utilizing variables in your templates? These would update based on your needs.

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

comments: author: Andy Gladstone
body: [@kristin whitaker](/t5/user/viewprofilepage/user-id/4063252) checking in to see if my suggestion helped at all.


Tags: cloud

confluence-cloud
Create child page for each heading of a parent page in confluence
Asked by Venu Tumuluri:

I am new to confluence, I was wondering if it is possible to create a child page for each heading on the parent page automatically using a macro or something


Answers:
author: Andy Gladstone
body: [@Venu Tumuluri](/t5/user/viewprofilepage/user-id/5053400) Welcome to the Atlassian Community. And welcome to Confluence!

Can you explain why you would want to do this? What you are describing cannot be done in the order you are looking to, but you can embed a page tree macro in a page and get a list of all pages under a specific parent page or space.

If you can elaborate, perhaps we can give guidance to get you where you want to be?

comments: author: Andy Gladstone
body: [@Venu Tumuluri](/t5/user/viewprofilepage/user-id/5053400) checking in to see if you still need assistance on this issue or whether it has been resolved.


author: Floris.vanderZwaard
body: I think I have the same question as [@Venu Tumuluri](/t5/user/viewprofilepage/user-id/5053400) .

If you create a page, you can create sub pages. This gives you an hierarchy in the left column.

In stead of child pages, can you create a same hierarchy under the parent page in the left column, for the different headings in a parent page. Like Heading 2, Heading 3.

For example with just Heading 2 and 3' , would look like:

\> MyParent page

\> Heading 2's

* Heading 3's


author: Andy Gladstone
body: [@Floris.vanderZwaard](/t5/user/viewprofilepage/user-id/4707445) you cannot split a parent page into separate pages in the page tree. What you can do on the parent page is insert the Table of Contents macro which will render a page tree on the page itself that has the tree structure based on the heading styles you are using on the page.


author: Floris.vanderZwaard
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , thank you for your feedback.

Creating an index on the parent page, I already did.

I guess the only workaround, to get a 'tree view' in the left column would be to create sub pages, name them the same as the headings and place a link to that specific heading on the parent page.


Tags: cloud

confluence-cloud
Coping a Custom Template
Asked by Steven Sgarlata:

I am trying to copy a custom template I created but I do not see an option for this. I put a lot of time into this template and I need to make another one that has most of the content and all of the structure of the first one.


Answers:
author: Steven Sgarlata
body: Please disregard. I just copied the content from the edit page and pasted it in a new template.


Tags: cloud

confluence-cloud
Contact Details for Vendor Management
Asked by Giriraj R:

Hi Community,  
Actually my query is related to vendor management process since our organization using Atlassian products like JIRA, Confluence, BitBucket. As a part of security and for our compliance requirement we need to send vendor management questionnaires to all our vendors and receive their response. So is there any email for atlassian support or security team where i can send these questionnaire?  

Please clarify this since we need to perform this as soon as possible


Answers:
author: Jack Brickey
body: Hi [@Giriraj R](/t5/user/viewprofilepage/user-id/5053367) ,

You may find the following website useful for Atlassian products. <https://www.atlassian.com/trust>

However, if they are third-party vendors I don't know of a single email that covers that.


author: Fabio Racobaldo _Herzum_
body: Hi [@Giriraj R](/t5/user/viewprofilepage/user-id/5053367) ,

welcome to the Atlassian community!

My suggestion is to raise a request through <https://support.atlassian.com/contact/#/>

Btw, [here](https://www.atlassian.com/trust/security) you can find some information about Atlassian security.

Hope this helps,

Fabio

comments: author: Giriraj R
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   

Thanks for the swift response. yes i tried the <https://www.atlassian.com/trust/security> but we already have some questions which needs to be filled from vendor's side. Also i tried to create a ticket but is there any options for vendor management support cause i don't see any options for these kind of support or can i use GDPR/security options to raise a ticket ?  

<br />

![Screenshot 2022-10-13 at 9.15.50 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/220621i1C2FB4318E2F6A3C/image-size/large?v=v2&px=999 "Screenshot 2022-10-13 at 9.15.50 PM.png")


Tags: bitbucket

cloud

confluence-cloud

jira