How to delete a user account?
Asked by laurent.muszynski@metroscope.tech:

I have 2 atlassian accounts associated with 2 different email adresses. I would like to delete one and use its email to modify the email of the other account.

Until I didn't delete the first account, I count modify the email of the other one...

Hence this question: How to delete an atlassian account?

Thanks a lot !

LM


Answers:
author: AhmadDanial
body: Hi there, Laurent.

The same question was asked in a previous post below. Before we can proceed to delete the Atlassian Account completely, we need you to confirm if you just prefer to have only your personal data purged or you are certain that you want to delete everything associated with the email address that you no longer need:

* [How can I completely delete my atlassian account?](https://community.atlassian.com/t5/Off-topic-questions/How-can-I-completely-delete-my-atlassian-account/qaq-p/66666)

Let me know your thoughts on this and I will be happy to help you raise the request on your behalf. Thank you.

comments: author: laurent.muszynski@metroscope.tech
body: Thanks !

I think I followed all the first steps of the delete process.

I have just sent a support request to delete evrything attached with my account "laurent.muszynski@metroscope.tech", including the address itself, so that I can use it with my other atlassian account.

Thanks again for your answer

LM


author: AhmadDanial
body: Hi there, Laurent.

You are most welcome! Please let me know how it goes on your end and proceed to accept my answer as a solution once the delete process is completed. If you have any other concerns along the way, feel free to let me know.


author: Laurent Muszynski
body: Unfortunately, I didn't manage to merge my 2 atlassian accounts...

Do you know how I can fix my concern?

Thanks in advance

LM


author: AhmadDanial
body: Hi there, Laurent.

Before we look into this matter deeper, may I know if you raised your concern through <https://www.atlassian.com/company/contact/general-inquiries> initially?

Additionally, you mentioned that there was a support request raised to delete everything related to *laurent.muszynski@metroscope.tech* . May I know what is the status of the ticket and what was the response you received?

Keep me posted on this soon.


author: laurent.muszynski@metroscope.tech
body: I was convinced that I raised a support request a week ago, but I did not find any track of this request...

I raised a new one with that ticket reference CA-538492. I think I should wait few days before having an answer. I will let you know before the end of the week.

Thanks for following my concern...

Have a nice day !

LM


author: AhmadDanial
body: Hi, Laurent.

You are most welcome! I just want to make sure that we see this through until the end. I noticed that Jesse has responded to you in the ticket (which has been transferred to BBS project). Please check on that and let me know how it goes. Have a good day ahead!


author: laurent.muszynski@metroscope.tech
body: Hi Ahmad,

It is ok now, my issue is fixed!

Thanks for your answers

LM


author: AhmadDanial
body: Hi there, Laurent.

Awesome. The pleasure is all mine!