youngmon/atlassian-qna huggingface dataset:
Guests can't access assigned space
Asked by Matthias Fr?hlich:

Hello,

in some spaces, we are working with confluence guests. This used to work very good, but this week we discovered that in one space, the guest users don't have access anymore. If we move these users to another space, they can access the space, if we move them back to the desired space, no access again. I tried to send a direct link to the space, this is the screen we get to see:![Screenshot 2024-01-11 at 15.15.18.png](/t5/image/serverpage/image-id/300099i5F9E7F551AC61D8E/image-size/large?v=v2&px=999 "Screenshot 2024-01-11 at 15.15.18.png")

The articles in the space are not restricted, so I don't know why they can not access.

Some ideas?


Answers:
author: Nikola Perisic
body: Hello [@Matthias Fr?hlich](/t5/user/viewprofilepage/user-id/4864666) ,

Have you checked within space permissions if the guest was added to the space. Since this error indicates that they cannot access the specific page.

BR,

Nikola

comments: author: Matthias Fr?hlich
body: Hi [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) ,

yes, the guests are added there... That's the weird thing, everything seems to be right. But thanks for the idea.

BR

Matthias


author: Nikola Perisic
body: Hello [@Matthias Fr?hlich](/t5/user/viewprofilepage/user-id/4864666) ,

Have you also checked the confluence-guests group permissions within the space as well?

BR,

Nikola


author: Matthias Fr?hlich
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

thank you for your suggestions. We found the problem and it wasn't a configuration problem.

The user wasn't logged in, that's why he could only see the public spaces.

BR,

Matthias


author: Nikola Perisic
body: Glad you did it [@Matthias Fr?hlich](/t5/user/viewprofilepage/user-id/4864666) ,

If you liked my suggestion, please mark this as accepted. Greatly appreciated!

BR,

Nikola


Tags: cloud

confluence-cloud
restrict page viewing access for external users
Asked by Ben Sadler:

We are creating knowledge bases for our customers of our MSP. Each knowledge base space will be linked with a Jira service management project. Ideally we would like to keep all client documentation in this space, enabling them to self-service. However, we would like to be able to restrict access to various pages for the users accessing the site. Please can you advise how this works or how would be best setting this up?


Answers:
author: Nikola Perisic
body: Hello [@Ben Sadler](/t5/user/viewprofilepage/user-id/5403181) ,

When editing the page, you have the option to restrict the permissions:

![Screenshot 2024-01-11 at 12.54.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/300068iBDB464C6852383DE/image-size/large?v=v2&px=999 "Screenshot 2024-01-11 at 12.54.44.png")

Select the "Only specific people can view or edit" and you are done.

BR,

Nikola


Tags: cloud

confluence-cloud

jira

jira-cloud

jira-service-management
Issue with presenting
Asked by tamaraarekat:

Hello

I have created a status/ report dashboard and want to be able to present it with ease.

To begin with, I start with the dashboard page. I navigate within the page easily (the title looks good, move on to agenda and then table using the space button or arrows).

The dashboard lists 9 projects. When I click on the first one to go onto its page, I try to use the space button and arrows to present the information on the page but the page gets stuck. It keeps scrolling up when I try to scroll down. The space button and arrows no longer work. I have to exit and go back on the page for it to smoothly move on from one section to the other.

As the whole purpose of presenting is to show all the projects without exiting, this is proving to be really problematic. Pls advise

Thank you


Answers:
author: Barbara Szczesniak
body: [@tamaraarekat](/t5/user/viewprofilepage/user-id/5403179) Welcome to the Atlassian Community!

I have not used Presenter mode yet, but, looking at this page (<https://support.atlassian.com/confluence-cloud/docs/present-your-page-with-presenter-mode/> ), it looks like the Presenter mode applies to your original page and moving to other sections within the same page.

If you are jumping to another page when you click on a project, this may be introducing this odd behavior.

I also found this video on Presenter Mode from K15t (a marketplace partner, I believe). I haven't watched it, but they may mention this issue in the video or one of the resource links they provide in the video description: <https://www.youtube.com/watch?v=-qjFjZQSLsk>

If not, maybe someone else in the community can provide additional information for you.

comments: author: tamaraarekat
body: Thank you very much!


Tags: cloud

confluence-cloud
Can I track the Page Source with Autopage if I only include the Registrations Controll Makro?
Asked by Jakob Khuen:

Hi there,

so Im trying to create one Confiforms Form that asks some simple question but I need to include this on many pages and be able to track on which page the Form was submitted. I created a Confiforms Form on the main page (with Autopage) and inserted registrations control makros on other pages for that form. However the Autopage Makro always gives me the source (Name) of the main page and never the names of the other pages where the registrations controll makros are.

My feeling was it would do it automatically but obvioulsy not. Anyone here have a simple solution for this?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Jakob Khuen](/t5/user/viewprofilepage/user-id/5403055)

Autopage field does exactly what you say/expect

Not sure why you say "but obvioulsy not"... while it clearly does

See this little demo:

<http://recordit.co/SNhEAQ2pyR>

Alex

comments: author: Jakob Khuen
body: Hey [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)   
Awesome. Thank you for the demo.

I acutally had to delete an IFTTT Makro which played with page Name. After that it is working like in your demo. Thank you!


Tags: cloud

confiforms

confluence-cloud
I want to change the sidebar.
Asked by Yui Tanaka:

I want to decorate and organize the sidebar like the wiki in the attached image.  
Is this possible in Confluence?![????????? 2024-01-11 182905.png](/t5/image/serverpage/image-id/300042iE0898EE32D648B1A/image-size/large?v=v2&px=999 "????????? 2024-01-11 182905.png")


Answers:
author: Nikola Perisic
body: Hello [@Yui Tanaka](/t5/user/viewprofilepage/user-id/4761983) ,

Confluence gives an option to edit the sidebar in terms of what would you like to see on the sidebar: Overview, Blog, Automation...etc.

Now, as I can see from the image this is related to the "Content" option, where you can create a page and then you can create a page tree and it will be displayed similarly to the wiki (excluding the styling).

BR,

Nikola

comments: author: Yui Tanaka
body: Hello

Thanks for the reply.

The goal is to make the sidebar easier to see.  
The number of pages created in the contents has increased, and the directory structure has become more complex. Therefore, I would like to create an easy-to-read genre and layout like the wiki.


author: Nikola Perisic
body: Hello,

In order to organise your content, you can make a page tree like this:

![Screenshot 2024-01-12 at 14.34.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/300334iD0DBC65FF965D969/image-dimensions/259x373?v=v2 "Screenshot 2024-01-12 at 14.34.49.png")

Bear in mind that "Back-End" and "Templates" are empty pages. This is how it is possible to create in Confluence. Back-End and Templates are examples.

BR,

Nikola


Tags: cloud

confluence-cloud
Querying Confluence Databases
Asked by Huw Ringer:

If I add a database to a Confluence page, is it possible (and if so how) to query that database from outside of Confluence please?

Thanks and Best Regards,

Huw


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Huw Ringer](/t5/user/viewprofilepage/user-id/1625249) ,

Currently it is not possible to access Confluence databases from outside. I've heard rumors that Atlassian might enable this at the end of 2024.


Tags: cloud

confluence-cloud
What permissions do I need to add a Label to page within a space
Asked by Eric Roetenberg:

Add Label is a functionality within a Confluence page what permissions does someone need within the space to do this. What do I need to set up for this. Within Space settings \>\> Space Permissions \>\> General.![label confluence.JPG](/t5/image/serverpage/image-id/300034iE3630E64B48C8F5D/image-size/large?v=v2&px=999 "label confluence.JPG")


Answers:
author: Nikola Perisic
body: Hello [@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628) ,

Anyone with the edit permissions for this page would be able to add the labels.

![Screenshot 2024-01-11 at 09.47.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/300037iF0228323A2EA3D1D/image-size/large?v=v2&px=999 "Screenshot 2024-01-11 at 09.47.35.png")

Now, of course this depends on who you want to be able to edit this page.

BR,

Nikola


author: G subramanyam
body: Hi [@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628) welcome to the Atlassian community.

Please be informed, any ++**user with permission to edit a page**++ can add labels to it. Any existing labels appear at the bottom-right of the page, below the page content.

**To add a label to a page or blog post:**

1. At the bottom of the page, choose **Edit labels** ![](https://confluence.atlassian.com/doc/files/136419/945098795/1/1517274855801/label-icon.png) or hit **L** on your keyboard
2. Type in a new label (existing labels are suggested as you type)
3. Choose **Add**

More about the settings on this **[link](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)**.


Tags: cloud

confluence-cloud
Draw.io Plugin Error in New Diagram Creation
Asked by geekmdtravis:

Hello all,

A few days ago I installed the Draw.io app, and have successfully used the integration for a couple of days. I tested the integration of Draw.io diagrams both via the add button '+' and the forward-slash command '/draw...'. Embedding also works.

I returned today to do some work, and the plugin has spontaneously stopped behaving as expected. I can open and edit existing documents, and I do see the Draw.io diagrams on the left pane/menu. However, when attempting to create a new diagram I get the following error as an alert:  

Draft Write Error: Draft could not be created  

When investigating the network activity, I get the following response payload:  

{ "statusCode": 404, "data": { "authorized": true, "valid": true, "errors": \[\], "successful": true }, "message": "com.atlassian.confluence.api.service.exceptions.NotFoundException: No content found with id : draft and status ContentId{id=5373977}, there is a content object with status : current" }  

I've tried using multiple templates (blank, flowchart, etc) and I get the same result.   

I went into my settings to uninstall the app in hopes that a reinstall may work, but there uninstall button is disabled.   

Any help in resolving this would be greatly appreciated!


Answers:
author: Marija Radovic
body: Hi,

Are you having the issue with page drafts only or with published pages also?

Do you still see the issue?

Please check this thread we created yesterday related to the error you are seeing <https://github.com/jgraph/drawio/issues/4095>

This might be a temporary error with Confluence, but we will retest.

Thanks,

Marija

comments: author: geekmdtravis
body: Hello! Thank you for the reply. Honestly, prior to your comment I had not tried creating a new diagram from a published page. So, I retested and discovered:  

1. I can successfully create a diagram in an already published page.  
2. I still cannot create a diagram in a page that is in the draft state.

Thank you!

Travis


author: Marija Radovic
body: Thanks for the reply. In that case, please follow the suggested thread.

Looks like browser cache clear solves the issue but only temporarily (all described in the thread). If possible, please clear cache like this: close any Confluence pages, go to <https://clear.draw.io/> and retest.

We are aware that this is time-consuming but could help while we investigate this further and conclude if we can solve this on our end or Atlassian should be included also.

Kind regards,

Marija


Tags: cloud

confluence-cloud
What is this Log..?
Asked by ???:

Hello,

<br />

Confluence data center and version is 7.19.17.  
The error occurred frequently, so I uploaded it to the community because I was curious about what log it was.

The log contents are as follows.  
=\> getSpaceSettings Failed to parse space settings content property Unrecognized field "spaceDefaultLevel"  

In addition, this error log (startActivity No content found or no permission to view content with contentId) is called heartbeatAction error, is it a harmless log message?  

Thank you.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@???](/t5/user/viewprofilepage/user-id/4872459) ,

in my opinion it is an error on a custom macro. Please take a look on the custom macro in order to perform a troubleshooting on the related code.

Fabio


Tags: confluence-server

server
Confluence whiteboards limitations on Standard plan
Asked by Sid Manat:

From the email I received,
> Board limits: you will have access to three active whiteboards per user (unlimited whiteboards are available on Premium and Enterprise plans).

I am unclear for the term *per user*. Let's say, we have 2 users. Each of them created 3 whiteboards, so the total are 6 whiteboards. After the transition, how many whiteboards remain active?


Answers:
author: Carlos Garcia Navarro
body: Hi [@Sid Manat](/t5/user/viewprofilepage/user-id/4621201) ,

I believe the 6 will remain active. I'm not sure about future pricing plans for Confluence Whiteboards, but if you could ask billing questions here:

Billing: <https://www.atlassian.com/company/contact/purchasing-licensing#/>


Tags: cloud

confluence-cloud
We are running our SSO login module, we want to update the last login time stamp on successful login
Asked by Munish J:

We are running our SSO login module, we want to update the last login time stamp on successful login. How can we implement or update the attribute that stores the last login time stamp on success. Currently we authorize the user but don't see the login time stamp updated at all. In spite of the fact that user get's authenticated stored in session and login successfully.

We have tried few things like:  

private void updateLastLoginTimeStamp(ConfluenceUser confUser) {  
if(confUser!=null)  
new UserLoginInfo(confUser).setLastSuccessfulLoginDate(new Date());  
new UserLoginInfo(confUser).setPreviousSuccessfulLoginDate(new Date());  
}  
It has not worked for us, yet. What exactly do we need to call the change the cwd_user_attribute table that has attribute_name = 'lastAuthenticated'  
OR is there something else that has to be updated on db. Please advise, as this is urgent and a show stopper for us before we buy the datacenter licence.


Answers:
author: Munish J
body: WE found the solution, where we have to manually call the following piece of code:

LoginManager loginManager = (LoginManager) ContainerManager.getComponent("loginManager");

loginManager.onSuccessfulLoginAttempt(username, request);

by explicitly calling onSuccessfulLoginAttempt method, it updates the last login timestamp for user who logs-in through SSO.


Tags: confluence-server

date

login

server

sso

user-management
need email addres reset for user.
Asked by jennifer.jones:

We had two Atlassian integrations, one is oldcompany1 (example).atlassian.net

and I have email \<oldcompanyemail.net\> that is associated with this.

and we were purchased by another company...

they have their own jira integration, and so we have been seeking to merge.

During the merge, the old data was left at \<old data1.atlassian.net\>...

and my account over there was left,

and i've specified the password, as the same for some many many years.... I was recently asked to change my password... and I was unable to change it because my currently KNOWN password did not succeed.

NOW- I am unable to reset my 'old jira' password, and multiple issues raised with the jira admin have been unadressed.

So:

problem is\> I want my 'old jira' email to be changed to my *personal* email address, so i can reset it at my leisure in the future...

Please help


Answers:
author: Brant Schroeder
body: [@jennifer.jones](/t5/user/viewprofilepage/user-id/5402684) welcome to the Atlassian community

The account you are referencing is a managed account so the company that owns that will have to help you change the password or change the email address on the account so you can own it and change it.

As described in this [documentation](https://confluence.atlassian.com/cloud/make-changes-to-a-managed-user-account-964957894.html), these would be the steps to change the e-mail address of a managed account:

1. From your organization at [admin.atlassian.com](http://admin.atlassian.com/), select **Directory** \> **Managed accounts**.

2. Next to an individual account, click **Show details** to open the managed account's page.

3. From the **Email address** field, enter the updated email address and click the checkmark.

4. We'll email the user to verify the change. Until then, you'll continue to manage this account with the original email address.

About the consequences:

1. If the new email address selected has a domain you haven't verified, we'll remove these accounts from your organization, although they can still access your site if you allow unmanaged accounts to do that.
2. Any [Atlassian Access security policies](https://confluence.atlassian.com/cloud/atlassian-access-security-policies-and-features-938859736.html) will no longer apply after the user verifies the change.
3. Once the user is properly configured to access the site, all their product settings (Permissions, Issues assigned, etc) will be kept.


Tags: cloud

confluence-cloud
Confiforms Checkbox Group Values
Asked by Randy Frennette:

Hello, having some trouble. I have a bunch of fields and they are all Checkbox group (ID 1, Label=Yes, ID 2, Label=No) I simply want a field definition rule that will "Set Value" in my Total Field instead of it showing the formula. The formula evaluates correctly so I was expecting Total to equal 1 + 1 for a total of 2? The formula I cannot create is to calculate the number of checkboxes with "Yes" checked. I am aware the formula will go into "Value to Set" Total = (EQUALS("\[entry.Response1\]", "Yes") + EQUALS("\[entry.Response2\]","Yes") + ....) where sum is all of the fields that are equal to "Yes" which I thought may evaluate to 1 if true and 0 if false.

Any direction would be appreciated.

Thanks,

![Question.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/299984i7A4CBD8C924368D1/image-size/large?v=v2&px=999 "Question.jpg")


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Randy Frennette](/t5/user/viewprofilepage/user-id/5402710)

If I understand you correctly then you will need to use the "Set Expression" rule instead and have someting like

```
Total=([entry.Response1] + [entry.Response2])
```

Alex

comments: author: Randy Frennette
body: **Gives me the following:** *error com.vertuna.confluence.plugins.confiforms.util.Expression$ExpressionException: Too many operators or functions at: +*

**However I got it working with this:**

*Total=ZEROIFEMPTY("\[entry.Response1.label:Yes\]") + ZEROIFEMPTY("\[entry.Response2.label:Yes\]")*

**Please confirm the following:**

1. ID appears to be the value of the label. I thought it was just a key. For example. I have Checkbox Group ID 1 = Label Yes and ID 0 = Label No. In Set Expression rule above it adds up to 2 which is perfect. If I change ID 2 = Label Yes it add to 4. This is wonderful to evaluate different weightings of questions. I could say Response1 answer yes is worth 1 point where a more important Response2 could be worth 3 points.
2. The adding of ZEROIFEMPTY got rid of an error on total line when form loads and nothing checked yet.


author: Alex Medved _ConfiForms_
body: Well, if you allow empty values then - Yes, you need to account and handle that and ZEROIFEMPTY is a good helper function

ConifForms stores IDs that you define for your choice based fields


Tags: confiforms

confluence-server

server
How to define automation to move story from backlog to current sprint
Asked by Paul Merrill:

I've got an automation working that creates a new story when any story is transitioned from In Process to In Review. The creation of the new story works fine, it's created in the backlog but for some reason I can't make it move to the current sprint. The rule seems to fire but the story in the backlog doesn't move to the current sprint and there are no error messages.


Answers:
author: Paul Merrill
body: Bill,

The "rule indicates, Create a new Story in Same Project and the next step says, And move issue to board (the move issues doesn't work as expected). What I hear you saying is I may not need the Move Issue step but I can do it all in the Create a new Story step?

If you can tell me precisely how to fix that would be very useful as I'm new to this stuff.

The create story step looks as follows:![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/333135i8A4EC71D6CD57111/image-size/large?v=v2&px=999 "Capture.PNG")

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/333137i7333114AD5E651BE/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Bill Sheboy
body: In the Create Issue action, you may use the "Choose fields to set" dropdown list to select the Sprint field.

In that field, select current, active sprint for your board.


author: Duc Thang TRAN
body: Hello [@Paul Merrill](/t5/user/viewprofilepage/user-id/5374708)

I seem you need to put another action (Edit issue) to add a value of Sprint field.  
If you have only one actif sprint, you can chose directly the choice "Active Sprint".

Hope this can help

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332932i7D4D097667042EE6/image-size/large?v=v2&px=999 "Capture.PNG")


author: Paul Merrill
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332913i59328F4092AA7ABD/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Paul Merrill
body: To me this looks like it should work but the story remains in the backlog and is not put in the sprint.


author: Bill Sheboy
body: Hi [@Paul Merrill](/t5/user/viewprofilepage/user-id/5374708)

When you create the new issue, do you set the Sprint field to the "active sprint"?

If you did and it is not working, please post an images of the Create Issue action and the audit log details showing an example where the rule ran and the field was not set. Those may help to explain this symptom.

Also...adding a issue to the active sprint will change the scope of the sprint, altering the team's plan and potentially impacting changes of meeting the goal. What has the team discussed about using this approach and potential risks?

Kind regards,  
Bill


Tags: cloud

jira-cloud