youngmon/atlassian-qna huggingface dataset:
Problems to connect Slack with Confluence (Cloud)
Asked by Lino Liebmann:

I have the problem not to be able to connect Slack with Confluence (Cloud). After clicking on "Log in" and after that on "Connect account" in the appearing browser Window, I receive an error notice shown by URL: [https://confluence-chats-integr.services.atlassian.com/api/slack/users/login?source=confluence-link-confluence-account\&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI1ZTQyOTQ2YTRkMmEwMDBjOTExMzdkYjkiLCJpc3MiOiJiMjMxMmE5OS02YzNiLTNlY2MtYmJkMS1iNDMzNThmOWM2ODEiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNjAzOTc3MzQ0LCJpYXQiOjE2MDM5NzY0NDR9.2lnubKxLLwqubiFECuNsNM-SQ0GlkogbOawgFgHuEKI\&chatToken=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJUOVBGS0JEQ0giLCJpYXQiOjE2MDM5NjY3MjQsImV4cCI6MTYwMzk3NzUyNCwiYXVkIjpb...](https://confluence-chats-integr.services.atlassian.com/api/slack/users/login?source=confluence-link-confluence-account&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiI1ZTQyOTQ2YTRkMmEwMDBjOTExMzdkYjkiLCJpc3MiOiJiMjMxMmE5OS02YzNiLTNlY2MtYmJkMS1iNDMzNThmOWM2ODEiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNjAzOTc3MzQ0LCJpYXQiOjE2MDM5NzY0NDR9.2lnubKxLLwqubiFECuNsNM-SQ0GlkogbOawgFgHuEKI&chatToken=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJUOVBGS0JEQ0giLCJpYXQiOjE2MDM5NjY3MjQsImV4cCI6MTYwMzk3NzUyNCwiYXVkIjpbIlQ5UEZLQkRDSCJdLCJzdWIiOnsiY2hhbm5lbCI6eyJpZCI6IkQwMURCMjRFUE1IIiwiY2hhdFRlYW1JZCI6IlQ5UEZLQkRDSCJ9LCJjaGF0VXNlcklkIjoiVUxaN0hGNEtUIn19.8hhmHeYlJczhqrViHaRXlUrYNlfjzB3mrnNYLeqygIs&chatTeamId=T9PFKBDCH)

```
{"error":{"message":"Invalid or missing CSRF token","code":"INVALID_CSRF"}}
```

The connection with Jira did not produce any issues.

With kind regards

Lino


Answers:
author: David Michelson
body: Hi Lino,

What browser are you using? Is cross-site tracking enabled?

Safari, Chrome, and Firefox all have abilities to disable "cross-site tracking." We need to cross-site tracking to be enabled in order to use the cookies that support this login process. Safari disables cross-site tracking by default; Chrome and Firefox do not, but one can disable them in the settings. For this Confluence login process to work, you'll want to make sure cross-site tracking is **enabled**.

More on the setting for

* Safari: <https://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/mac>
* Chrome: [https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop\&hl=en](https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en)
* Firefox: <https://support.mozilla.org/en-US/kb/disable-third-party-cookies>


Tags: cloud

confluence-cloud

connection

slack
I know that we can customize template in confluence but is there a way to upload company template
Asked by IMRAN SHAIK:

Can we upload company templates in to confluecne directly and use it rather than customizing temlate and spending more time on formatting.. Is there an option like that specially i work for life sciences industries and it makes our life easy.


Answers:
author: Joshua Sneed Contegix
body: Hi Imran,

Yes. Install the [Confluence Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview) and then [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html). This will show you the '\< \>' button near the right side of the tool bar, allowing you to paste any HTML you would like. Cheers!


Tags: confluence-server

server
Exporting meta data from Confluence
Asked by Mark de Bont [Terberg]:

Is there a way to export the metadata out of Conlfuence? It looks like the data is not stored in the page itself. Also there is no way to export the meta.

Can this be done?


Answers:
author: Julia Grie?bach [Communardo]
body: Hi Mark,

we have a [knowledge base article](https://communardo.atlassian.net/wiki/spaces/METADATA/pages/27203088/Export+and+Import+Metadata+Sets+v+3.3) on how the import and export of our app's data works.   
Please have a look at it and see if you find anything useful for you.

If you need any more help feel free to [contact us](https://jira.communardo.de/servicedesk/customer/portal/2).  

Kind Regards  

Julia  
Communardo Support


author: Joshua Sneed Contegix
body: Hi Mark,

You can leverage [Confluence's public API](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/) for some additional information.[Atlassian's Rest API Browser](https://marketplace.atlassian.com/apps/1211542/atlassian-rest-api-browser?hosting=server&tab=overview) can help identify the private API endpoints if the public ones are not sufficient. Other than that you are looking at use of a plugin from the [Marketplace](https://marketplace.atlassian.com/) or setting up a read-only DB user to query the DB for what you need. Cheers!


Tags: addon-com.communardo.confluence.metadata

confluence-server

migration-customer-care

server
Top bar item missing when login as administrator
Asked by Xiangzhen Zhou:

Hi,

I'm running the latest version confluence server Confluence 7.8.1, but I found that whenever I login as admin, I can't see the top bar items, but if I change the path to something else, like admin page, I can see them. Any suggestion?![1.PNG](/t5/image/serverpage/image-id/116254i5B926EF4D1156B68/image-size/large?v=v2&px=999 "1.PNG")![2.PNG](/t5/image/serverpage/image-id/116255iE6385C40B8CA0947/image-size/large?v=v2&px=999 "2.PNG")

Thanks,

Sean


Answers:
author: Joshua Sneed Contegix
body: Hi Xiangzhen,

The first image is of the wizard that the admin user will encounter upon first login. Completing that wizard will allow your experience to align with the second image. Complete the "Create a space to store your work" wizard. Cheers!

comments: author: Xiangzhen Zhou
body: Thanks Joshua! This solved my problem:)


author: Derek White
body: When starting fresh, importing the "Demonstration Space", and even starring it still takes me to the *Welcome!* page, the damn thing is BROKEN!


author: Derek White
body: This should do the trick: <https://confluence.atlassian.com/confkb/how-to-skip-the-onboarding-page-welcome-action-for-new-users-in-confluence-777016501.html>


Tags: confluence-server

server
Confluence had problems starting up
Asked by Abbas Khan:

![MicrosoftTeams-image (9).png](https://community.atlassian.com/t5/image/serverpage/image-id/116253iB9BFD90CB87FDB13/image-size/large?v=v2&px=999 "MicrosoftTeams-image (9).png")Hi All,

From quite sometime now every 2 weeks we started getting the error as attached, the error says confluence had problems starting up  
Description: Non cluster confluence: Data is being updated by another confluence instance.

I am using MS SQL 2016 and confluence version 7.4.0


Answers:
author: Joshua Sneed Contegix
body: Hi Abbas,

Have you tried [the URL](https://confluence.atlassian.com/confkb/confluence-will-not-start-due-to-fatal-error-in-confluence-cluster-179439771.html) that the error provided? After that, the next steps are to review the logs for any startup errors. Cheers!


Tags: confluence-server

server
I can not log on to confluence, either with Edge nor with IE (Chrome not available/permitted)
Asked by Karin Grunwald:

I can not log on to confluence, either with Edge nor with IE (Chrome not available/permitted).

Cookies are allowed, not blocked for both Browsers.


Answers:
author: Pierre Heinrich
body: Does the webseite open when you are entering with the Atlassian URL? I would also recommend to use the FireFox Browser as Edge or IE have some difficulties with the Confluence Cloud.

comments: author: Karin Grunwald
body: Yes the website opens, but when I try to logon with my registered account, there appears an error "unexpected error has occured". We are not able/allowed to use Firefox or Chrome. We have no admin rights to download any apps on our own.


Tags: cloud

confluence-cloud
Trigger workflow notifications when a document is uploaded
Asked by Azmat Sharif:

Heya,

I'm trying to create a workflow where a specific user/set of users are notified when a document is uploaded to a confluence page?

What the best/easiest way to go about this :)

Thanks


Answers:
author: James Conway
body: Thanks for mentioning us [@Matteo Gubellini _SoftComply_](/t5/user/viewprofilepage/user-id/641360)

Hi [@Azmat Sharif](/t5/user/viewprofilepage/user-id/4142537) ,

Welcome to the community. As Matteo suggested Comala Document Management Server / Data Center has the ability to execute certain actions - including sending an email when an attachment is added, updated or changed. Comala Document Management Cloud has some triggers, however we do not currently have attachment triggers.

Based on the detail of the use case you described to Move Work Forward, you may need to consider a custom scripting option, perhaps [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) could give you an idea if what you want to achieve would be feasible with ScriptRunner.

All the best

James  
Senior Product Manager


author: Matteo Gubellini _SoftComply_
body: Hi,

You can consider Comala Document Management.

It is possible to trigger email notifications when an attachment is added, removed or changed.

Matteo


author: Move Work Forward
body: Hi [@Azmat Sharif](/t5/user/viewprofilepage/user-id/4142537) ,

Where do you want to notify them?

1. If in Microsoft Teams you can use [Microsoft Teams Confluence Connector](https://marketplace.atlassian.com/apps/1216348/microsoft-teams-confluence-connector?hosting=cloud&tab=overview) to do exactly this.

2. If you want to notify people via email, you need to watch the space to get notified about all changes in the content, not only a new document. You can filter the notification afterwards in your email client.

If you elaborate a bit more what you need I can be even more specific in my response.

Cheers

comments: author: Azmat Sharif
body: Hey, thanks for the super quick response.

So I have a table in my confluence page where users can upload documents in each cell.

Each column in that table has a specific owner. So i need to figure out a way that when the users upload documents under the columns the owners of that field are notified that the document is uploaded and ready for their review.

Need to figure out how to assign owners and then triggering workflows. Email notifications would be ideal but open to other options as well :)


Tags: confluence-cloud

notification

trigger

workflow
Emojis broken for anonymous users
Asked by Thomas Stachowicz:

Can you give us a timeline when custom emoji's will be working for anonymous users?


Answers:
author: Ollie Guan
body: Hi [@Thomas Stachowicz](/t5/user/viewprofilepage/user-id/1994279) ,

Please start watching this issue.

<https://jira.atlassian.com/browse/CONFCLOUD-65481>


Tags: cloud

confluence-cloud
Confiforms Page/Blog post field not returning pages under Space Key
Asked by Jason Walsh:

Good evening, I'm using a page/blog post field in Confiforms to return a page match from a page tree within my space key. The strange thing is that this works "sometimes". I've set the macro to only search for pages within my Confluence spacekey. When I type in a key word it sometimes returns a result. Other keywords return nothing even though they're clearly part of the title of the page. Not sure if this is a known bug or if it's something I'm doing wrong. let me know!

% it sometimes MCEPASTEBIN%


Answers:
author: Alex Medved _ConfiForms_
body: ConfiForms uses Confluence REST APIs to search for pages. And that in turn relies on up-to-date search index.

It might be that the index went out sync. You can easily check if this is the case - try to search for the same term in Confluence search bar - do you get results you expect?

comments: author: Jason Walsh
body: I believe you are correct. This morning my search was performing correctly. I'm assuming that page indexing on our end isn't "instantaneous"

Pages that I deleted today were still searchable after I deleted them. Looks like I need to chat with our dev team but at least I have an answer to what's been going on. Thanks for the quick reply!


author: Alex Medved _ConfiForms_
body: The "search" in Confluence uses index and that is asynchronously built

On a very busy installations (even though it is an incremental procedure and usually is quick) it can take time. Especially on instances with high volume of concurrent updates (to pages/blogposts).

Atlassian can share more insights, but this is what I know from my 8+ years of app development and support of Confluence/Jira


author: Jason Walsh
body: Makes sense. As always, thank you for your insight Alex!


Tags: confiforms

confluence-server

server
403 Forbidden permission error in downloadallattachments.action
Asked by Dominic Kim:

I receive the following error message when I attempt to perform the download all action on a Confluence page. I'm current a site admin and administrator level for my ID

Forbidden {#toc-hId--1300756120}
--------------------------------

You don't have permission to access /pages/downloadallattachments.action on this server.

This occurs for on-premise server version of Confluence 7.4.3


Answers:
author: Yevgen Lasman
body: It looks like a mitigation of [CVE-2019-3398](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-17-968660855.html) is in place. Your application administrators should adjust application configuration rolling back changes and restart application. Then you will be able to use this functionality.

comments: author: Dominic Kim
body: Hello,

Do you have more information on the rolling back changes and restarting the application?  
Our instance is hosted by a third-party hosting company. Would you perform such changes or would our company's admin perform this?

Thank you,


Tags: confluence-server

server
Is there a way to automatically add a page restriciton based on a label?
Asked by Rob Horan:

I have been asked to investigate the feasibility of adding an automatic restriction of a page through either labeling or tagging. Since labels are essentially tags in Confluence that seemed the proper route. Is there some way of doing so through a plugin, perhaps Scriptrunner or another tool?

This is probably going to be for Cloud but I'll look at a solution for any hosting option.


Answers:
author: Craig Willson (AppFox)
body: Hi Rob,

Hopefully I can help. Our plugin enables you to add classification labels to each Confluence page and you can then set automatic restrictions depending on the page label. These restrictions can be set to users or groups of people.

You can check it out here - [https://marketplace.atlassian.com/apps/1218474/compliance-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1218474/compliance-for-confluence?hosting=cloud&tab=overview)

If you have any questions please let me know and I'll be happy to help.

Kind regards,

Craig

comments: author: Rob Horan
body: This is incredibly helpful, thank you!


author: Craig Willson (AppFox)
body: You are welcome! Glad I could help.

If you are happy with my response, please could you kindly mark it as an accepted answer? It helps close off the thread and also I'm focusing on helping more people in the Atlassian Community so it's good to have accepted answers. Thank you!


author: Rob Horan
body: Nearly 3 years late, but I accepted it! Sorry about the delay :(


author: Craig Willson (AppFox)
body: No worries at all, Rob! Glad I could help and hope all is well with you :)


Tags: automation

cloud

confluence-cloud

page

restriction

server
Unable to undo deleted text
Asked by Max Sudik:

ENV:

Mac OS (latest);

Safari Browser (lates);

The issue is, I can't undo deleted text using cmnd+Z shortcut.

For example:

1. Type "abcd" on a page
2. Remove the text
3. Press cmnd+Z

I'm expecting the text will be either partially or fully restored

Note: The same behaviour if I highlight the text, remove it and press cmnd+Z

Any help with this one?

Thanks in advance.


Answers:
author: Ivan Lima
body: Hey [@Max Sudik](/t5/user/viewprofilepage/user-id/3813733), this is an interesting one. To my knowledge, this type of behaviour shouldn't relate to Confluence Cloud, but with your keyboard configuration. I suppose you have tried on different sites, docs, etc. Anyways, you can check the docs on [Keyboard shortcuts, markdown, and autocomplete](https://support.atlassian.com/confluence-cloud/docs/keyboard-shortcuts-markdown-and-autocomplete/). In the past, I experienced something similar, and what worked for me was rebooting. Also, you can try using the keyboard through the macOS menu. Settings \> Keyboard \> Show keyboard and emoji viewers in the menu bar. Perhaps, it can help that too.

Cheers.  
IL.

comments: author: Max Sudik
body: [@Ivan Lima](/t5/user/viewprofilepage/user-id/1351762) thanks for the help.

I cleaned cache all cookies and rebooted the laptop and looks like now it works as expected.

Thanks for your help

Max


author: Ivan Lima
body: [@Max Sudik](/t5/user/viewprofilepage/user-id/3813733), I'm glad it worked. If this answer helped you, mark it accepted to help other users find it.


Tags: cloud

confluence-cloud
Confiforms: Apply filter to a user field
Asked by its moi:

Is it possible to have a filter on a user field so that only certain users can be selected from the complete user data? If so, how?

I have a form with a user field where I just want to have a few users to be selected from the complete pool (8,000 users). I can think of some work arounds like using a dropdown with these users and then setting the selected user in a separate user field, but maybe it is easier with using rules for field definitions and applying a filter on my user field, but I do not get this to work.

Any hint appreciated :) Thanks


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Sorry, you cannot apply the filter on the field that really has no registered options.

User fields are lookups to user directory and the field itself does not have any options/choices you can filter on

The easiest way would be to create a dropdown of users, where the ID of the dropdown choice is a user name. This way you really dont need to copy anything anywhere, as you can always transform a username to user object (via "asUser" virtual function) and access any user's object properties if and when necessary

Alex

comments: author: its moi
body: Ok nice. But I am using the selected user as a recipient for an IFTTT send email. Can I also refer to a dropdown as stated above in the recipients field of that IFTTT send mail action?


author: Alex Medved _ConfiForms_
body: Sure, as long as it holds a valid username we can either lookup the user object or use "username" directly as a recipient address (ConfiForms can lookup user's email in case if a username was given as parameter for recipient field)


Tags: confiforms

confluence-server

server
Jira Issue/Filter Macro - issues limit
Asked by Mirco Franceschi:

HI,

starting from today, I noted that the macro Jira Issue/Filter which I'm using on confluence to display projects, doesn't show more than 100 records, even if I set into the display options "maximum issue" = 1000 (which is the max allowed). see below screenshot.

Please have a look on this, thanks.

![Screenshot 2020-10-28 172900.png](/t5/image/serverpage/image-id/116142i5E946B1EDEEBEFA4/image-size/large?v=v2&px=999 "Screenshot 2020-10-28 172900.png")


Answers:
author: Kian Stack Mumo Systems
body: Micro,  

Based on the discussion [here](https://community.atlassian.com/t5/Confluence-questions/Jira-Issues-Macro-limits/qaq-p/1487287), there does not appear to be a resolution to this issue. I don't know what plan you have for Confluence cloud, but if you have Standard or Premium, I'd raise it with Atlassian to double check and make sure there is no work around. They may be able to direct to a feature request where you can add your vote to provide this functionality.

<br />

Thanks,  

Kian


Tags: cloud

confluence-cloud
Linkgraph macro error in Confluence
Asked by soumyajit:

Recently Plant UML linkgraph macro stop working, It's showing "There is an issue with your DOT/GraphVIZ installation ". Could you please help me regarding this matter?

2 weeks ago we migrated our confluence application from windows to linux OS. I am not sure it's related to the OS.


Answers:
author: Philippe PEREZ
body: Hello,

You need to read the installation documentation of the plugin.

It does rely on some dependencies (graphiz namely) that need to be installed on the OS, yes.
> The PlantUML Confluence Plugin depends on the [Graphviz](http://www.graphviz.org/) package. Please ensure that you have installed the package on your Confluence system.

<https://avono-support.atlassian.net/wiki/spaces/PUML/pages/17727510/Installation>

Note that this is not needed for the regular plantUML rendering, but for additional macro that the plugin provides (LinkGraph being one of them).


Tags: confluence-server

server
Different group name
Asked by Gui ?vila:

Hi,

I was setting my permissions and noticed this strange user group [**here**](https://share.getcloudapp.com/Wnur6AgN). With name "trusted-users-" and then a random sequence of numbers.  

What is that group? Can I delete? I did not create that myself.

Thanks!

Gui.


Answers:
author: Yevgen Lasman
body: The last time I saw this it was related to granting access for Atlassian support in our Confluence Cloud. this is my theory, but if you (or one of other app admins) have any tickets opened with them recently and approved access to your data, this kinda confirms it.

comments: author: Gui ?vila
body: Oh, you got it! That may be the reason. Thanks, [@Yevgen Lasman](/t5/user/viewprofilepage/user-id/574059)


author: Wei Heng
body: Hi [@Gui ?vila](/t5/user/viewprofilepage/user-id/3965547)

The users in this group have the **Trusted** role. Users get added to this group when you set their role via the [++Role selector on the Invite users page++](https://confluence.atlassian.com/cloud/invite-and-remove-users-744721624.html)or the user details page.

More info on user types here: <https://support.atlassian.com/jira-cloud-administration/docs/create-and-update-groups/>

Hope this helps.

comments: author: Gui ?vila
body: [@Wei Heng](/t5/user/viewprofilepage/user-id/3543355) Thanks! But I did not set this role to any user. I think this is because of atlassian support (approve access), as said in the previous message.


Tags: cloud

confluence-cloud