youngmon/atlassian-qna huggingface dataset:
Legacy Editor template gone?
Asked by Russell Tobin:

Hi,  
I'm working with some old pages created in the Legacy Editor and need to create an additional page using the Legacy format.

This was done by using the Legacy Editor template but this seems to have disappeared.

How can I get back the Legacy Editor template?

Thanks,

Russ


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Russell Tobin](/t5/user/viewprofilepage/user-id/3641719) Raise a ticket to [Atlassian support](https://support.atlassian.com/) and they will enable Legacy Editor for your Confluence.

comments: author: Russell Tobin
body: Thanks - will do


Tags: cloud

confluence-cloud
what's wrong with my query?
Asked by Earl Joise Felipe:

project in (TCCCE, MCI, MPOW) AND issuekey not in childIssuesOf(TCCGRP-217) AND issuekey not in ChildIssuesOf(TCCGRP-237) AND issuekey not in ChildIssuesOf(TCCGRP-239) AND issuetype = capability ORDER BY key ASC  

This doesnt seem to return any results when i use to search


Answers:
author: Kurt Klinner
body: [@Earl Joise Felipe](/t5/user/viewprofilepage/user-id/5295480)

If you run the original query would the result set return issues that would be part of the projects you added later on project in (TCCCE, MCI, MPOW)?

Cheers

Kurt


author: Kurt Klinner
body: [@Earl Joise Felipe](/t5/user/viewprofilepage/user-id/5295480)

first of all welcome to the Atlassian community.

Did you try to deconstruct your query and run them piece by piece to see which of the conditions might be not returning the results that you expect?

Is the relationship for example between TCCGRP-217 and it#s child something like Initiative -\> Epic or is it more like links between issues?

Cheers

Kurt

comments: author: Earl Joise Felipe
body: Thanks for responding [@Kurt Klinner](/t5/user/viewprofilepage/user-id/734136)  
I am not trained with jql queries so i copied it from another query.. TCCGRP-217 is a capability and the childissuesare initiatives  

it was originally this when i copied it which was returning results  

issuekey not in childIssuesOf(TCCGRP-217) AND issuekey not in ChildIssuesOf(TCCGRP-237) AND issuekey not in ChildIssuesOf(TCCGRP-239) AND issuetype = capability ORDER BY key ASC  

Then i added this query  

project in (TCCCE, MCI, MPOW) as its returning all projects in the company and i only needed to see projects under these 3 boards


Tags: unknown-hosting-type
PDF Export Spacing Off
Asked by Ashley Baril:

Trying to export a standard BRD template and it is unusable.

Consistently messes up the spacing and the PDF has weird spacing between sections.

If I have a border on a picture it wastes a whole page. If I don't have a border the picture is zoomed in and you can only see portion of the picture across multiple pages.

*** ** * ** ***

*** ** * ** ***


Answers:
author: Brant Schroeder
body: [@Ashley Baril](/t5/user/viewprofilepage/user-id/5295380) welcome to the Atlassian community

* Is this happening on all pages?
* Were the pages copy and pasted out of a different application?


Tags: cloud

confluence-cloud
Do you know how Can I export my Jira Filters configured in Confluence in a pdf?
Asked by Jira Admin:

I have my report whit custom charts, jira filters, some gadgets, etc. and at the momento to try to export to pdf I can't see my content

Gadgets only we can see in the browsers?

Are there another way to export?

For me its hard to think that the only way to check this information is only in one broser

Regards people :)![this is my Confluence view.png](https://community.atlassian.com/t5/image/serverpage/image-id/275807i3C7DA1BD9B90463F/image-size/large?v=v2&px=999 "this is my Confluence view.png")![pdf export.png](https://community.atlassian.com/t5/image/serverpage/image-id/275808iFDEADCC548351EC5/image-size/large?v=v2&px=999 "pdf export.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: Agreed with [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) this should be [CONFCLOUD-66619](https://jira.atlassian.com/browse/CONFCLOUD-66619) bug, I would suggest upvoting the ticket and adding a comment if possible.


author: Dan Breyen
body: Hi [@Jira Admin](/t5/user/viewprofilepage/user-id/5295281) welcome to the community! Check out these tickets on Atlassian's Jira site. I think you may be running into one of these issues. [CONFCLOUD-71267](https://jira.atlassian.com/browse/CONFCLOUD-71267) [CONFCLOUD-66619](https://jira.atlassian.com/browse/CONFCLOUD-66619) [CONFCLOUD-37123](https://jira.atlassian.com/browse/CONFCLOUD-37123)

There are some others that are related. If those look like your issue, please vote for and watch them for future updates.


Tags: cloud

confluence-cloud
Can I get the Legacy template enabled, please?
Asked by Steve Cauffiel:

For <https://tactical21.atlassian.net/> - please and thank you! ?


Answers:
author: Brant Schroeder
body: [@Steve Cauffiel](/t5/user/viewprofilepage/user-id/2830163) What legacy template? Did you check and see if a new one already exists here <https://www.atlassian.com/software/confluence/templates> I am doubtful they would turn back on a feature that has been depreciated.


Tags: cloud

confluence-cloud
Cannot add users under Permissions
Asked by Joel:

When I try to add new users under Space Tools \> Permissions I cannot find most users. For example, I was able to add one, but cannot add other co-workers involved in this customer delivery.

When I search for them it shows no results. Any help to be able to add required members will be appreciated.


Answers:
author: Florian Bonniec
body: Hi [@Joel](/t5/user/viewprofilepage/user-id/5295262)

I always try to not share professional email address in the questions but use placeholder or fake one to make my point.

If you are not able to find them, it's probably because they do not have a Confluence account.

Regards

comments: author: Joel
body: Ah ok. I will check with them. Thank you.


Tags: unknown-hosting-type
Is there a way to schedule the conversion of a Confluence page to a blog?
Asked by Amy Chamberlain:

I know there's a way to scheduling publishing a page or blog, but is there a way to schedule converting a published page (that has locked down permissions) to a blog (that is open to the company/instance users at large)?  

Thanks in advance for any help!


Answers:
author: Amy Chamberlain
body: (Ignore this)


author: Laurie Sciutti
body: Hi [@Amy Chamberlain](/t5/user/viewprofilepage/user-id/4678520) \~ you should be able to do this all from the same update screen:

![Snag_12ccba78.png](https://community.atlassian.com/t5/image/serverpage/image-id/277793iEBB048EECA2DEC0B/image-size/large?v=v2&px=999 "Snag_12ccba78.png")

comments: author: Amy Chamberlain
body: Hey [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) thanks! And how did you navigate here?


author: Laurie Sciutti
body: Hi [@Amy Chamberlain](/t5/user/viewprofilepage/user-id/4678520) \~ click the down arrow next to the Update button...

![Snag_12fafe29.png](https://community.atlassian.com/t5/image/serverpage/image-id/277818iB54533389E2E434D/image-size/large?v=v2&px=999 "Snag_12fafe29.png")


Tags: cloud

confluence-cloud
Automatically check the "watch" button when a card is create in/moved to a list.
Asked by Nick Wallander:

When a card is created or moved to a list, I would like to automatically watch the card until it is moved out of that list.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Nick Wallander](/t5/user/viewprofilepage/user-id/5123385)

You have to create two rules:

![two rules.png](https://community.atlassian.com/t5/image/serverpage/image-id/234815iB48FB8AB57E9A4E3/image-size/large?v=v2&px=999 "two rules.png")

Let me know if that works.

comments: author: Jared
body: Note that these rules will add you as a member to the card - if you don't want to be added to the card, but do want to watch the card, you can use the "subscribe to" and "unsubscribe from" actions in place of the "join" and "leave" actions in those rules.


author: Alex Koxaras _Relational_
body: [@Jared](/t5/user/viewprofilepage/user-id/4728969) thanx!


author: Nick Wallander
body: [@Jared](/t5/user/viewprofilepage/user-id/4728969) thank you, this is very helpful.


author: Alex Koxaras _Relational_
body: [@Nick Wallander](/t5/user/viewprofilepage/user-id/5123385) kindly mark this answer as accepted in order to help others with similar questions. Thank you!
Remove users' permissions to edit cards once they've moved into a list
Asked by Nick Wallander:

I would like to stop users from editing cards and/or custom field/s in cards when the card have been moved a list.

For example: I do not any other users to edit a customer field once it has moved into the Approved list.


Answers:
author: milynnus
body: [@Nick Wallander](/t5/user/viewprofilepage/user-id/5123385)

I have not come across this capability to modify the edit permission by list. In fact, other than Observer, all members can edit all cards.

comments: author: Nick Wallander
body: Thanks so much for the feedback. I thought as much. I figured that you have the edit history f the card so it's easy to see if someone has updated the field. A bit manual, but definitely does the job.
How i can track a task per Week and automatically move if don?t complete
Asked by dcalheiros:

To put more clear, if we have a tasks per Person (label) and, one task usually take 40h in a Week, if not complete that task move to the next week automatically.   

Do you know some Powerups?


Answers:
author: milynnus
body: [@dcalheiros](/t5/user/viewprofilepage/user-id/4832207)

One would have like that calendar command can collect cards and then automate the change for uncompleted cards. Unfortunately it has only the report action. What I have done is to allow the report variable convert to a checklist of cardlinks so that you can automate using that checklist

see <https://dojo.hipposites.com/space-butler/home> ...under starter
Automatic Setting Due Date REMINDERS (via automation, API, etc)
Asked by Gas:

Hello, I need to set automatically a reminder, such when a card is due, I get a push notification on my iOS device. So for every card I add to a list, which comes with a due date, set, I need that card to have a reminder set at the due date and time.  

I tried hard to find a solution but could not find anything. Neither using Butler, nor the python API. I only managed to have the card automatically set to watch (and joined it) but there is no reminder been enabled automatically.  

Is this such a rear need? I don't think so :/  

Please let me know of any possible way.  
Thanks


Answers:
author: Vishaal S
body: Hi there,

Welcome to Atlassian Community, glad to help clarify a bit about reminders!

Reminders are set when you set the Due Date for a card. You can do that by opening the card, and clicking "dates". From there, you can set the Due Date and the reminder. The reminder can be set to a variety of times before the Due Date - all the way from 5 minutes, to 2 days.

The best way to view a reminder is to open the Dates section within the card where it's set. From there, you"ll see the configuration of the Due Date reminder just below the card's Due Date settings.

We have a great blog post here that goes over reminders in a bit more detail:  
<https://blog.trello.com/custom-due-date-reminders>

Here is another post on mobile reminders: <https://support.atlassian.com/trello/docs/mobile-due-date-reminders/> which might work on your IOS devices.


Tags: cloud
Have Dashcard CSV exports been removed?
Asked by Bear Humphreys:

Hi, I'm a Trello returnee, having been away but occasionally looking back to keep an eye on when developments would let me return. Notifications in checklists did it, at last!

I'm fairly sure when I last looked at Dashcards in September '22, I could export a CSV of the data in dashcards. I was expecting to be able to do that because the button is still there, but it does nothing now.  

Does it just do that in the Premium and not Standard tier now? There's no pop-up box saying so, (there are other limitations that I expected because they do say so) and it's not mentioned at all in the Help article on Dashcards.


Answers:
author: Carolina Lopez
body: Hi Bear

We're glad that you're back to Trello, I hope this time you have a better experience.

I tested it in Google Chrome and Trello desktop app, it's still working for Free workspaces. My suggestion would be to perform this troubleshooting to make sure it's not something related to your browser: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

If you still see the same behavior, please create a ticket with us so we can take a closer look at this situation. You can create a ticket here: <https://trello.com/contact>


Tags: cloud
How can I enable status updates in the activity tracker?
Asked by Tom Schulz:

Hi Trello Community,

I'm using a custom field dropdown for our team to track the "status" of the card, but I think originally it didn't show anything on the activity tracker at all. I then looked up online and managed to get to the point where the activity tracker says "X has updated the value of the Progress Status custom field on the card". We just need to take that a step further and for the tracker to say what the value was changed to, so something like "X has updated the Progress Status custom field on the card to (status)."

Does anyone know how I can enable the activity tracker to tell me directly to what status a card was changed to?

Thank you very much in advance.


Answers:
author: milynnus
body: [@Tom Schulz](/t5/user/viewprofilepage/user-id/4575813)

The activity log is created by Trello and I have not come across anything that allows you to customise it. If you need a custom message, then a write a comment with the message that contains the CF value.
Identity provider issue
Asked by Amonida Zadissa:

Hello

I can't log in to my Trello account. I get the following message:

"Hmm... We're having trouble logging you in. We're having trouble logging you in. There seems to be an issue with your identity provider. Wait a few moments, then try again."

I've tested different browsers, cleared cookies, tried incognito sessions. Unfortunately, none of these work. I can't either log into the trello.com site to contact the support team (trello.com/contact).

I can't either access the Atlassian account so I've just created this new Atlassian account to report the issue.

Thanks for your support.

Amonida


Answers:
author: Theodoro Reato
body: Hi Amonida,

I didn't find an account linked to your current email,

I'm going to open a ticket for you and then we can discuss your case mentioning personal information.

See you in a bit. :)
I own our Social board, but I'm leaving the business. How do i keep the board active after I leave?
Asked by Greeshma Suresh:

Hello,

I'm the owner of some boards that enables cross-team collaboration. I'm going to leave the business next week but we want to keep these boards going. How do I ensure the content on these doesn't get lost even after I leave or after my email becomes inactive?

Best

G


Answers:
author: Ste Wright
body: Hi [@Greeshma Suresh](/t5/user/viewprofilepage/user-id/5123217)

Are you looking to transfer ownership of these Boards to another user?

If so, check out this help page: <https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

I'd also recommend:

* If you're the Workspace Admin, ensure at least one other active user is set to be one: <https://support.atlassian.com/trello/docs/adding-an-admin-to-a-workspace/>
* Reassigning any relevant Cards, by modifying their membership: <https://support.atlassian.com/trello/docs/adding-a-member-to-a-card/>

Ste

comments: author: Greeshma Suresh
body: Thanks Stephen. Will we lose any content on these boards if I don't transfer ownership but only assign new admins?


author: Ste Wright
body: Hi [@Greeshma Suresh](/t5/user/viewprofilepage/user-id/5123217)

Shouldn't do - but ideally Board Owners/Admins are an active account.

Ste
how do I see all buttons created in various boards?
Asked by naftali:

I created a button to calculate a value for a custom field. I don't remember where I created this button action and now I can't find it. Is there a way to find all buttons created within a workspace?


Answers:
author: Theodoro Reato
body: Hi there,

Right now, this isn't possible,

If you had enable the option "**Enabled on all boards on this Workspace**" you'd see the board button on all board on this Workspace.

As you didn't enabled it, unfortunately, you won't see it unless you're in the board where you created the button and if the board button is not deleted.


Tags: button
Deleting a card
Asked by M. vd Bosch:

Hello,

I am using Trello board by two ways. By using Chrome and by app on my Android mobile and Tablet.

The strange thing is that I can not delete a card when I am using Trello by Chrome, but I can delete a card when I am using the Trello app. Cards in Trello by Chrome, can only be archived. But the amount of archived cards which are not important anymore is growing and growing because also the archive can not be emptied.

I am using the free Trello version and there is only one authorized user and that is me ;-)

Can somebody explain why I can not simply delete a card in Trello by Chrome while that easily is possible in the apps. Thank you in advance for your feedback.

Best regards,

Marcel


Answers:
author: Nathan Smith
body: Hey [@M. vd Bosch](/t5/user/viewprofilepage/user-id/5123138)

You can delete a card by clicking on it to open it, then clicking on the Archive button, and once the card's archived this button will change to a Delete button you can use to delete the card. Here's a link with more information on this - <https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/#Deleting-cards>
Not getting notifications when member mentions my name
Asked by Saumya Rajapaksha:

I'm not getting notifications when some members tag me on the cards. And when new comment added to the cards that I'm a member, the red bell thing won't appear as it usually do.


Answers:
author: Ollie Guan
body: Hi [@Saumya Rajapaksha](/t5/user/viewprofilepage/user-id/5123019) ,

Have you disabled desktop notifications?

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

comments: author: Saumya Rajapaksha
body: No I can see desktop notifications pop up. But the thing is I don't see the mentions and things happen when I'm not available.
Ist es m?glich die Erinnerungsfunktion zu erweitern?
Asked by Andreas Wahn:

Hallo zusammen,

ich hoffe, das ich meine Frage hier auch in Deutsch stellen kann:

ist es m?glich die Erinnerungsfunktion so zu erweitern, das ich mir auch eine Erinnerung zum Startdatum erstellen kann und nicht nur zum F?lligkeitsdatum? Ich und ich vermute mal viele andere User auch, w?rden das als extrem hilfreich ansehen.

ich freue mich ?ber jeden Tipp.

Gruss Andy


Answers:
author: Ste Wright
body: Hi [@Andreas Wahn](/t5/user/viewprofilepage/user-id/5122954)

I'm not sure this is possible natively - I did think Automation/Butler could do this, but I couldn't find a suitable Trigger.

You could consider making a feature request for this? To see how to, see this help page: <https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/>

Ste

---

**And in German, according to Google Translate...**

Ich bin mir nicht sicher, ob dies nativ m?glich ist - ich dachte, Automation/Butler k?nnte dies tun, aber ich konnte keinen geeigneten Trigger finden.

K?nnten Sie sich ?berlegen, eine Feature-Anfrage daf?r zu stellen? Wie das geht, erfahren Sie auf dieser Hilfeseite: <https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/>
Rich text editor (wysiwyg) in comments/activity on Trello cards
Asked by Mike Stevens:

Ahoy all,

Super stoked to see a 'proper' editor added to the Description section of trello cards. Is there any chance we could get some sort of similar support in the comments themselves, further down in the Activity stream?

Whether a toolbar-style or a floating version, whatever might be possible, would be super welcome.

It's honestly a pain for regular humans to remember the various markdown rules.

I appreciate [this topic already exists here](https://community.atlassian.com/t5/Trello-questions/Powerup-for-easy-formatting-of-text-rich-text-editor/qaq-p/1190222), but requests for updates there have gone unanswered for a few years now.

Cheers!


Answers:
author: Vishaal S
body: Hi Mike,

Thanks for writing to us!

Great suggestion! As you rightly pointed out, WYSIWYG isn't available in the comments. I can relate to what you mean, I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

Please let us know if you have any other questions or concerns, and have a great day.

comments: author: Mike Stevens
body: Awesome, thanks [@Vishaal S](/t5/user/viewprofilepage/user-id/4573422) ?


author: Chelsea Potter
body: Hello, sharing we would also find this feature extremely helpful.

Thank you!


author: Dimitri Nachtigal
body: [@Vishaal S](/t5/user/viewprofilepage/user-id/4573422)and is there also a way to deactivate the WYSIWYG editor in Comments? I have a special Use Case wher I do not want it to be there ?:  

I want to write a checklist and in the List I want to link some attachments. Before I could simply click on Attachment/Comment --\> that would add the code in the comments ---\> CMD+X and Paste into the checklist made my Checklists awesome with short Attachments names that were URLs


author: Vishaal S
body: [@Dimitri Nachtigal](/t5/user/viewprofilepage/user-id/5203977): I can understand your predicament here; if you're worried about the editor format, For now, you can disable the new editor: <https://trello.com/my/labs>

Open that link and untick the "*WYSIWYG* *Editing*" feature to see if that helps.


Tags: edit

markdown

wysiwyg