youngmon/atlassian-qna huggingface dataset:
Make Search Results Excerpts longer
Asked by Wasting:

Is there any way to provide more "context" in the search results. As I understand, it is called *excerpts* ?

Is it possible to have longer text result for each search result ?


Answers:
author: Brant Schroeder
body: [@Wasting](/t5/user/viewprofilepage/user-id/5167401) I do not know of any 3rd party search. You could use the API to create your own search.


author: Wasting
body: Is there any way to use a custom search engine or a third party search engine ?

comments: author: Robby Holtmann_IntraFind Software AG_
body: Hello [@Wasting](/t5/user/viewprofilepage/user-id/5167401)

we are still working to provide our solution "[iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview)" also for Confluence cloud in some weeks.

I will come back to you, once it is available.

Thanks,

Robby


author: Brant Schroeder
body: [@Wasting](/t5/user/viewprofilepage/user-id/5167401) Welcome to the Atlassian community

There is not a current feature to allow you to do this. You can submit a feature request here though. <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>


Tags: cloud

confluence-cloud
what am i supposed to enter on the site
Asked by calphine caesar:

what is space for site ment for


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

A Confluence space is a place to gather together related pages, to have similar configuration and access.


author: Fabio Racobaldo _Herzum_
body: Hi [@calphine caesar](/t5/user/viewprofilepage/user-id/5167378) and welcome,

Could you please be more specific? What site?

Fabio
How to configure when user in domain register Trello need admin approval?
Asked by varaporn_n:

How to configure when user in domain register Trello need admin approval?

I have integrated Atlassian with Okta SSO.


Answers:
author: Alex W
body: Hey [@varaporn_n](/t5/user/viewprofilepage/user-id/4886070) - I can also see you've raised this as a support ticket internally and an engineer has already replied to you there. Can you continue to correspond on your support ticket?


author: Alex W
body: Hi [@varaporn_n](/t5/user/viewprofilepage/user-id/4886070) - not sure what you mean by this, can you elaborate?

I can also see you've raised two questions for the same issue - <https://community.atlassian.com/t5/Trello-questions/How-to-configure-when-user-in-domain-register-Trello-need-admin/qaq-p/2006666>
How to configure when user in domain register Trello need admin approval?
Asked by varaporn_n:

How to configure when user in domain register Trello need admin approval?

I have integrated Atlassian with Okta SSO.


Answers:
author: Alex W
body: Hey [@varaporn_n](/t5/user/viewprofilepage/user-id/4886070) - can you delete this question if it's a duplicate of <https://community.atlassian.com/t5/Trello-questions/How-to-configure-when-user-in-domain-register-Trello-need-admin/qaq-p/2006668>


Tags: atlassian-guard
please help me
Asked by paschkaandreev:

Hi. changed the language in the web version, but in the ios application it does not change


Answers:
author: Artemis
body: Hi [@paschkaandreev](/t5/user/viewprofilepage/user-id/4885580) the iOS app picks up the language set on your device (i.e. your iPhone's chosen language) and will reflect in the app as long as the language is supported in Trello.
??? ?????????????? ? excel
Asked by ??????? ??????:

??? ?????????????? ? excel


Answers:
author: Brant Schroeder
body: [@??????? ??????](/t5/user/viewprofilepage/user-id/4885408) Welcome to the Atlassian community

This explains how to export - <https://help.trello.com/article/747-exporting-data-from-trello-1>
Creating an email-to-board Card that is an a specific template
Asked by Stuart Gross:

Is it possible to to have the email-to-card configuration automatically create cards that are templates?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Stuart Gross](/t5/user/viewprofilepage/user-id/4884913) ! Welcome to the community :) are you using the email-to-*card* feature or the [email-to-*board*](https://help.trello.com/article/809-creating-cards-by-email) feature? The latter allows you to turn emails into cards by sending an email to your board email address, so I'm assuming you're referring to this?  

And are you wanting these cards that come from email to turn into template cards, or are you just wanting them to have an existing template applied to them so they get specific labels, checklists, etc.?

comments: author: Stuart Gross
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) , Thank you for the breakdown. I'm using the email-to-board feature and I'm looking to have an existing template applied to the card that was created. Thank you!


author: Hannah Humbert - Simpla Workflows
body: Got it! Thanks for clarifying :) The only way to create cards from templates is to either open the template card and create it from there or select the template icon on the bottom right of a list.   

However, you can use automation to apply things to cards automatically if these cards are being created directly on the board, or coming from email or some other automation. What sort of information is in your template card? For example, if it's a label, checklist, and maybe some custom fields pre-populated, you could use butler automation to set these automatically when new cards come in from email.  

So, let's say you have all cards from email being sent to an "Email Requests" list in Trello. The automation could say something like:  

*When a card is added to list "Email Requests", apply the "Request" label, add the checklist from "Request template", and set custom field "X" to "ABC".*Would that work for your use case?


Tags: email-to-board
similar card name into one card
Asked by Mostafa Ahmed:

Dear Team  
if am using the Email to board function and the team use the email to board multi times  
with same exact card name ... is there a way or automation idea to have one of the card deleted and only one updated by action to remain on the board !without power up


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Mostafa Ahmed](/t5/user/viewprofilepage/user-id/4083129) ! Welcome to the community :) You could use Butler automation to manage duplicates. Have a look at the answer I suggested in [this post here](https://community.atlassian.com/t5/Trello-questions/Duplicate-card/qaq-p/1467397) for a potential solution. Hope that helps!
Personal Due Date Reminders via Slack
Asked by Adam Johnson:

Greetings,  

Apologies if this is somewhere else, but I haven't seen a specific question to address this:  

Is it possible to get a slack notification to my personal direct messages at the time a card becomes due (or some degree of time before that)? Currently It looks like two separate steps to set a due date, and then a reminder date via the slack powerup.  

Thank you


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Adam Johnson](/t5/user/viewprofilepage/user-id/4884767) ! Welcome to the community :) potentially setting up a custom reminder using [butler automation](https://help.trello.com/article/1214-butler-using-the-jira-and-slack-integrations) might work for you? It looks like you can set it up to send a DM.   

So you'd need to set up a due date command that looks something like this:  
*"2 days before a card assigned to me is due at 9:00 am, post message "{enter custom message here}" to slack channel "X".*   

I'd recommend using [variables](https://help.trello.com/article/1157-variables) in your post so you can reference the specific card e.g. {cardname} {cardlink} etc.

comments: author: Adam Johnson
body: Hi Hannah,  

Thank you for the response. I explored this option but regrettably it only has the ability to send to slack channels, and not direct message individual users (like me, or watches/assigned folks on the cards)  

So unless there is a workaround to bypass that, the setup of that due date command automation will not work as hoped.  

Does that make sense?


author: Hannah Humbert - Simpla Workflows
body: [@Adam Johnson](/t5/user/viewprofilepage/user-id/4884767) oh strange - it says in the documentation I linked above that you can send DMs.   

![slack direct message.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/193862i307E6780BE360741/image-dimensions/438x331?v=v2 "slack direct message.PNG")  

I haven't tried it out myself, but if that looks like what you're wanting to achieve, and you're not able to set it up, maybe reach out to Trello support directly to see what's happening?


author: Adam Johnson
body: Definitely looks like the right thing; does not function as it seems it should Guess I'll contact support directly. Thank you!


author: Nishant
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) [@Adam Johnson](/t5/user/viewprofilepage/user-id/4884767)

When I used Slack Member ID, it worked for me.

Thanks


Tags: due-date

message

reminder

slack
Trello won't send emails due to being marked as spam
Asked by Ops Bot:

Our boards regularly send out email notifications to our customers when certain checklist items are completed. Recently I have two customers who the systems states "The email was not sent because the recipient reported a previous email as spam or abuse".

I have reached out to the customers in question and they have both whitelisted the email address used to send the notifications but we still get the error. Does anyone know of anyway to clear this from the system so it can send emails again?

![email error.png](https://community.atlassian.com/t5/image/serverpage/image-id/193511i67533422DC824246/image-size/large?v=v2&px=999 "email error.png")


Answers:
author: Felix
body: Butler has a spam reporting system internally. Your customer likely clicked a link in the footer of a Butler-sent email and unsubscribed/blocked their email address from receiving emails from Butler.

They should be able to undo this by clicking that same link in an old email from @trellobutler.com

comments: author: Simon Robert
body: Hi, one of my user clicked on the link in the footer of a Butler-sent email and unsubscribed/blocked his email address from receiving emails from Butler.

As the email as been deleted since, is there another way for him to undo it ?
Trello for a music teacher who wants to have a separate board for approx 30 students?
Asked by Lisa Jones:

Hi,

I am wondering the best way a music teacher can set up individual boards for each of his students? What sort of Trello subscription should he have? He currently has standard for him and I to share a couple of boards but it would not be feasible for him to pay approx $6 per student. I am not sure whether Trello is his best option based on these type of prices. He would not want his students to have to pay for a subscription to view one board.


Answers:
author: ?i?dem B?y?ka?ik
body: Hello [@Lisa Jones](/t5/user/viewprofilepage/user-id/4883829),   
I think the best solution would be to set the board to public and share the link with the students to view it. That way the teacher won't need to pay for the students. This, however, is not a good idea if the board has some sensitive information or something that shouldn't be opened up to everyone. [Here's](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace) how to do it if you're interested.   

On another note, we're about to release a power-up that solves for the need of sharing the input on a board with whoever you want through a portal. We're currently working on the use cases in education- like scenarios where teachers want to share some info with colleagues and some other with students. Would you be interested in telling me more about how you'd like to use Trello as a teacher? Learning about needs first hand might give us a clearer perspective and help us better understand the needs. Please do email me at cigdem.buyukasik@hipporello.com and send me what you're trying to achieve. I'm also up for a short call if you're interested.
Problems connecting
Asked by Taryn:

Hi there

My

Has anyone else experienced issues today ?

I can not log into my trello boards

This is the error I am getting

![Sleepy Taco](https://d2k1ftgv7pobq7.cloudfront.net/images/maintenance/SleepyTaco.png "Sleepy Taco")

Oh no! 422! {#toc-hId--557438894}
---------------------------------

Taco says "Email submitted for update is already in use", but what does he know? He's just a dog


Answers:
author: Andrea Crawford
body: Hi Taryn,

I suspect you may have 2 accounts using the same email address. Could you please reach out to Trello support at trello.com/contact as I think that'll be the best way to get you unblocked.
Email all clients in a list
Asked by Reynir Valgar?sson:

In one of my boards I keep track of potential new client, giving each of them a card.

In each card there is an **email** address for the client.

I would like to send a bcc. **email** to everyone in this list,

or

being able to copy all **email** addresses from this list or any list for that matter.

Is this possible ?

How??

<br />

**Thanks**


Answers:
author: milynnus
body: [@Reynir Valgar?sson](/t5/user/viewprofilepage/user-id/4883659)

As far as I know there is not bcc on email in Trello automation.

For the use cases you mention I would consider using Contalist since you can have different categories of contact type like client, vendor or groups of people and you have option to cc and bcc when sending or defaulting in for email template. I used this effectively to send orders of a specific category to a group of transporters to invite them to quote for the service.
How many team members can you have with basic account?
Asked by Moe Stewart:

There are only 6 members in my team and we have a very basic workflow so I am using the free basic account. I sent an email to invite one member with a gmail account and it went through. I tried to invite a second member with a yahoo account and it said it couldn't be sent. Am I limited to the number of people or do they have to have gmail accounts to participate?


Answers:
author: Andrea Crawford
body: I don't believe there's a limit on the number of members you can add. Does the Yahoo account holder already have a Trello account? Are you trying to invite them to a board or to a Workspace? Could you share a picture of the message you're seeing that says it can't be sent?


Tags: feedback-forum
How to purchase trello licence?
Asked by rohaina malik:

How to purchase trello license for my team member? what is the process of purchasing.


Answers:
author: Andrea Crawford
body: [Hi Rohaina,](https://help.trello.com/article/715-inviting-people-to-a-workspace)

[Here is a page](https://help.trello.com/article/715-inviting-people-to-a-workspace) about inviting workspace members. And [here is another page](https://help.trello.com/article/855-how-billing-works-with-trello-premium-and-standard) about how billing works.   

Please let me know if you do not get the answers you need from these pages.
Hi, I'm new to trello and wanting to import an excel spreadsheet into trello..
Asked by My Country Escape:

I work in retail and we have a system where anything ordered is placed into a spreadsheet, we then follow a process until the order has been received and there is a list of tick boxes that we go through.

I have a spreadsheet with about 10 headings and wish to be able to use in trello. Thank you


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@My Country Escape](/t5/user/viewprofilepage/user-id/4882919) ! Welcome to the community :) Are you wanting a one-off import so the data in your spreadsheet populates a Trello board? If so, [Blue Cats](https://trello.com/power-ups/61fa6cd2cc14647c2c9ee821/import-to-trello-by-blue-cat-csv-excel) has an import power-up that might work for you depending on how you've structured your template and how you see it translating into Trello.  

Or, are you wanting an ongoing *sync* with your sheet and Trello? So you're wanting the sheet to work in tandem with Trello so that if something gets updated in your sheet, it updates the Trello board? If that's the case, [Unito](https://trello.com/power-ups/6140cb068b743d7e6e59d6d0) has a 2-way sync with Trello and Google Sheets (not sure if you're using this or Excel, or something else?). This is a paid power-up by the way.  

<br />


author: Mirek
body: Well adding an attachment is very simple. You can read more about this in this documentation

<https://help.trello.com/article/769-adding-attachments-to-cards>

However I am feeling that you want to do something "more" with this Excel file.. just not 100% what exactly would be the process. Edit it directly in Trello?

Could you please clarify?
Gauge limits - Using Time
Asked by Zaid Asfour:

Hi team,

I'm trying to set the gauge limits in hours for a time-formated field. I tried to set the value limits for example 0 - 5 and 0h to 5h, but still the Gauge display is treating this as an integer.


Answers:
author: Ryan
body: Hi Zaid,

Are you referring to "Gauge" as something that you use with Trello? I'm not familiar with this tool, but if it is related to your usage of Trello, send through screenshot and we can take a look.

Thanks,  
Ryan
On a Trellow board how do I view all the activity of a single member?
Asked by Garron von Gunten:

We have about 6 members on our board. I'd like to be able to see a report or viltered view of what activity each did on Trello in a day. Thank you.


Answers:
author: Andrea Crawford
body: After you open the board, click on a board member's avatar in the board header, then select "View member's board activity." I think this will give you the info you're looking for. Let me know if that's not it!

![Screen Shot 2022-04-19 at 9.13.29 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/193613iA7524CAF43CCB326/image-size/large?v=v2&px=999 "Screen Shot 2022-04-19 at 9.13.29 PM.png")
How to reactivate user?
Asked by Abdeslam Lahlou:

Hi,

I have added a member to my board and it seems that he is deactivated.

How can I reactivate him? I am not the administrator of the workspace? And I don't know how to find who is the administrator, being part of an orgaization of more than 50 000 employees that has contracted with Trello.

Thank you in advance,


Answers:
author: Alex W
body: Hi [@Abdeslam Lahlou](/t5/user/viewprofilepage/user-id/4882383) - this depends on the user, can you raise a ticket at <https://trello.com/contact> and let us know the email address and/or username of the deactivated user so we can take a look?

comments: author: Abdeslam Lahlou
body: Thank you Alex. I have contacted through the link and have been advised to open a ticket trough our internal company's IT service .

Thank you again,

Abdeslam


author: Alex W
body: [@Abdeslam Lahlou](/t5/user/viewprofilepage/user-id/4882383) - I'm glad you've found a solution, but I really recommend removing that link from your previous reply. While that works for your organisation, Atlassian Community is a public forum and not everyone works for your organisation, therefore only your colleagues can benefit from that link.


Tags: deactivate

user
como voltar da vers?o premium para a free?
Asked by vanessa zandonade:

Pedi acesso ? vers?o premium do trello, mas quero voltar a vers?o free. Como fazer isso?

Vai travar os quadros quando acabar o per?odo de teste do premium?


Answers:
author: Matheus Godoy
body: Preciso de ajuda, por favor.  
N?o aguedno mais, venho sendo cobrado a meses de uma fatura que n?o ? minha, usei o mes gratuito e agora vem cobrando no meu cart?o, sendo que minha conta ? gratis, n?o sei como cancelar, me ajude por favor. Como eu cancelo isso.


author: Alex W
body: Hey [@vanessa zandonade](/t5/user/viewprofilepage/user-id/4882374) - it sounds like you've started a Premium free trial, as long as you haven't added your credit card to this trial, your Premium subscription will end at the end of the trial period. If you have added your credit card, you'll need to cancel your subscription before your trial period ends in order to not get charged. You can learn how to cancel at this tutorial: <https://help.trello.com/article/836-change-or-cancel-your-trello-plan>

When you stop your subscription, all that will happen is you'll lose access to Premium features. You can see what comes with Premium at <https://trello.com/pricing>
Is it possible to reference users by their roles rather than individual users?
Asked by Michael Park:

Hello,

Because we have so many individuals in the same role, we have to be able to assign tasks to a role in a template and then decide who is filling that role when the template is used. Do you guys know of a way to do that in Trello?

So for example, using [@Sales](/t5/user/viewprofilepage/user-id/215197) tag will reference the user John Smith.

Thanks!


Answers:
author: Alex W
body: Hi [@Michael Park](/t5/user/viewprofilepage/user-id/4882131) - we don't have the ability to group users like this in Trello.
How do I add a new employee to a Trello board so she can comment & interact etc
Asked by Caroline Hookway:

How do I add a new employee to a Trello board so she can comment \& interact etc


Answers:
author: Andrea Crawford
body: [This page](https://help.trello.com/article/717-adding-people-to-a-board) explains how to add someone to a board. Let me know if this doesn't answer your question.
How do I remove descriptive text from a card?
Asked by Jim Farrell:

I downloaded/copied a template, and for the life of me, I can't figure out how to delete the text highlighted on the attached screenshot.

Any help would be appreciated.![Screen Shot 2022-04-18 at 10.43.22 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/193284iD9E66518213DBCFE/image-size/large?v=v2&px=999 "Screen Shot 2022-04-18 at 10.43.22 AM.png")


Answers:
author: Brittany Joiner
body: [@Jim Farrell](/t5/user/viewprofilepage/user-id/4881753) welcome to the community! you should just be able to select all of the text and change it to whatever you'd like! Cards have to have a title, so it can't be blank, but you can highlight all of that text and change it to any word, character, emoji... whatever you like!
Recovery delete repository
Asked by Samuel Navarro:

A bitbucket data center repository was deleted from the browser, but the project did not delete only the repository, it is possible to recover it by commands, at the server level.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Samuel Navarro](/t5/user/viewprofilepage/user-id/4292753) ,

you can recover your deleted repo only if you have a backup ( <https://support.atlassian.com/bitbucket-cloud/docs/can-i-restore-a-deleted-repository-or-commits/> ).

If you have a local copy of the repo (you or some developer) you can create a repo and ask to developer to commit his code. This approach doesn't ensure that all data will be recovered.

<https://confluence.atlassian.com/bitbucketserverkb/restore-a-deleted-repository-for-bitbucket-server-942841062.html>

Hope this helps,

Fabio


Tags: bitbucket-server

migration-customer-care

server