youngmon/atlassian-qna huggingface dataset:
Confluence Cloud - Support RTL languages (e.g. Hebrew, Arabic, Persian) for editing and searching
Asked by ronen porat:

Hi,

We would like to have support for Hebrew (RTL language) both in search and editing within documents as well.

This would include:

* support for changing text direction in the editor
* proper rendering of Right to Left (RTL) text on Confluence pages
* support for text containing paragraphs or phrases with text in different directions (RTL and LTR)
* indexing and searching support for RTL languages.

### does anyone know if there is a solution for this ? {#toc-hId-1059539089}

**Also a paid solutino is ok.**

Thank you for advance,

Ronen


Answers:
author: Shannon S
body: Hello Ronen,

Welcome to Community and thank you for reaching out!

I see you already found this, since your question title is the same and I see your comment, but I'll include it for anyone else that requires this and happens upon this question.

We have the feature request below:

* [CONFCLOUD-1373](https://jira.atlassian.com/browse/CONFCLOUD-1373) *Support RTL languages (e.g. Hebrew, Arabic, Persian) for editing and searching*

If you haven't yet, you can also click **Vote for this issue** as this helps is keep track of the number of users who would be interested in this feature.

For Confluence Server, there's a User Macro that can be created as a workaround. However, for Confluence Cloud, it's not possible to write a User Macro, and therefore there is no current workaround for Cloud. I can confirm that I am also not able to find a paid workaround for this.

You can remain subscribed to the feature request above if you want to be notified of any of that changes.

Best regards,

Shannon

comments: author: ronen porat
body: Hello Shannon,

Thank you for your replay.

I have voted for this.

Hope it will be developed soon.


author: Shelly Nizri
body: Try [this plugin](https://gitlab.com/shelly.goldblit/confluencetinymce-directionalityplugin)

comments: author: Reza Shayestehpour
body: it can't be installed on the cloud. would you please add it to the marketplace so it would be available to the cloud users as well?


author: annal
body: Confluence requires descriptor url in order to upload the app. What should I provide there?


author: yaniv_shoshani
body: Hi,

You can try our RTL for Confluence App:

Cloud: [RTL for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1228597/rtl-for-confluence?hosting=cloud&tab=overview)

DC: [RTL for Confluence \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1228597/rtl-for-confluence?hosting=datacenter&tab=overview)

Cheers,

Yaniv


Tags: cloud

confluence-cloud
mobile App does not work when excerpt macro is on the page
Asked by Florian Wanoschek:

hi there,

we try to use the mobile app for our table charts (using addon table filter and charts for confluence, version 5.0.9. our confluence is on 6.15.1). howexver, the page does not load in the app when there is an excerpt macro on the page. without the macro the chart is rendered quite correctly. looks like a bug?

cheers  
Florian


Answers:
author: Shannon S
body: Hello Florian,

Thank you for reaching out about this! I do know that a few macros do not yet work in [Confluence Mobile](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html), but they should be giving you an error message as follows:

![](https://confluence.atlassian.com/doc/files/284365706/431521991/5/1521512602543/ConfluenceMobileMacro-trunc-50pc.PNG)

They shouldn't be just not loading the page itself.

Can you tell me, if you were to use the Excerpt Include Macro to display something other than a chart, does the same thing occur? Please test it with just some plain text and let me know if the same issue occurs.

Does this occur only on pages with the Excerpt Macro itself and not the Excerpt Macro? If you're not sure of the difference, the Excerpt Include macro is the one that displays the included content, whereas the Excerpt Macro is the one you use to mark the data you want to include on another page.

Looking forward to hearing from you on this!

Regards,

Shannon

comments: author: Florian Wanoschek
body: Hi Shannon,

thank you for answering! Well, I see I should have been a little more precise, sorry ...

The page itself is loading, that works. But when there is a chart macro on the page (via table filter and chart addon) and an excerpt macro as well, then the chart continues rendering and will not be loaded.

I also get a red error message saying "error with excerpt macro".

When I delete the excerpt macro, the chart is rendered within seconds.

Btw, on other pages I get the same error message with excerpt include macro.

Cheers  
Florian


author: Shannon S
body: Hello Florian,

Thank you for verifying. So from your response, I understand that TWO macros are involved; both the Excerpt Include Macro and the Excerpt Macro. Is this correct?

I was investigating this issue, but I just realized that you raised a new ticket today with the support team for this same issue. To avoid anyone asking the same questions twice, I commented on that ticket with a link to this Community thread.

My recommendation now would be to send a copy of your Support Zip to that ticket. That way we can review your logs and determine the cause for this, if it's a bug, or if the macro doesn't yet work with the mobile app.

Once you've done that, we will investigate and let you know the next step.

The work will now continue on the Support Ticket. Once there's a resolution, we can update this thread with the answer so that it can help other users in the future.

Regards,

Shannon


Tags: confluence-server

server
Multimedia support in PDF exports
Asked by Mrinalika Akula:

Hi,

I'm trying to export confluence pages containing videos to PDFs, but it's not working. Can someone suggest a solution or workaround for it?

TIA,

Mrinalika


Answers:
author: Scott Theus
body: Hi [@Mrinalika Akula](/t5/user/viewprofilepage/user-id/3109178) ,

This may be a bug...take a look at [CONFSERVER-52839](https://jira.atlassian.com/browse/CONFSERVER-52839). Does that match what you are running into?

-Scott

comments: author: Mrinalika Akula
body: Hi Scott,

Thanks for the response. We are using Confluence Cloud, I'm not sure if multimedia exports work in Confluence Cloud.

Regards,

Mrinalika


author: Jennifer Hemmens
body: Hi Mrinalika Akula,

I'm able to export pages to PDF no problem with videos on them, but we use [K15t Scroll PDF Exporter](https://www.k15t.com/software/scroll-pdf-exporter) which might be why it does work for me.

My experience, however, is that Confluence sometimes has difficulties rendering certain macros or exports if there is a special character (such as a question mark or colon) in the page title. Is this the case for you?

Regards,

Jennifer

comments: author: Mrinalika Akula
body: Hi Jennifer,

Thanks for responding. I'm using Confluence Cloud. I'm not sure if that's the issue here.

Regards,

Mrinalika
Search for Space View based on Tags
Asked by Coresystems AG:

Hey Everyone,

I search for a Makro or other Solution to display only some spaces based on Tags .. Should look like when you got to Space Directory and select a Tag on the Left side, but direct on a Page..

Thanks for your Help !


Answers:
author: James Dellow
body: Have you tried the Spaces List Macro?

Otherwise, see this discussion about a custom user macro <https://community.atlassian.com/t5/Confluence-questions/Show-a-Space-List-within-a-page-using-Category-label/qaq-p/149585>

comments: author: Coresystems AG
body: [@James Dellow](/t5/user/viewprofilepage/user-id/502478) Thanks, exactly what i search for ...


Tags: confluence-server

server
Why most of pages have URLs(pageId=280488) and some pages have names(space/2014+Benefits+Page)
Asked by Lakshman:

Why most of pages have URLs(pageId=280488) and some pages have names(space/2014+Benefits+Page)


Answers:
author: Sebastian Krzewi?ski
body: Hi Lakshmana

Reason are characters in page title.

Please see this article: <https://confluence.atlassian.com/confkb/the-differences-between-various-url-formats-for-a-confluence-page-278692715.html>

Regards,

Seba


author: Nic Brough -Adaptavist-
body: Confluence tries to use a friendly human url for pages where it can, by using the page title (replacing " " with "+" to make the url valid). If you use any special characters that are not valid in urls (other than " "), then it can't generate a valid human url and falls back on the page ID instead.

I try to avoid using anything other than plain characters in page names, so the human-friendly urls apply.

All pages are available on the page ID url, the human-friendly ones are effectively aliases.
moving to another server
Asked by Bahman Sharzad:

Hello,

I have confluence server on ubuntu 16.04 and want to move confluence to another server.

we are using postgres database.


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Bahman Sharzad](/t5/user/viewprofilepage/user-id/1524631)

This page explains how you can do this.

<https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html?_ga=2.120436168.191698129.1557119095-1110204347.1549891223>

Regards

Dave


Tags: confluence-server

server
Upgrade to 6.6.12 from 6.6.2
Asked by Abbas Khan:

Hi Team,

After upgrading my instance from version 6.6.2 to 6.6.12 everything went successful, but due to some reason in display it still shows the at footer is shows 6.6.2.

I am using MS SQL as a database.

Does anyone know what could be the issue here?

What else needs to be done?


Answers:
author: Nic Brough -Adaptavist-
body: That suggests your upgrade did not happen, or if it did, it failed to update several files.

Check the help -\> about, and system information pages - do they also report 6.6.2? If they are consistent, then it's pretty clear that your upgrade did not happen (it might have installed in a different location for example, leaving the old one untouched and running). If they are inconsistent, then read the upgrade and application logs to see what ight be going on.

comments: author: Abbas Khan
body: I checked the help page and system information page, both the places it shows 6.6.12.

![6.6.12.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/53568i0852ECD215055FE7/image-size/large?v=v2&px=999 "6.6.12.PNG")

but at footer it shows 6.6.2

![6.6.2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/53569i06B02133E4A38B2D/image-size/large?v=v2&px=999 "6.6.2.PNG")

any idea what could the issue?


author: Nic Brough -Adaptavist-
body: If they are inconsistent, then read the upgrade and application logs to see what ight be going on.

There should be some errors in there telling you the upgrade could not update something.
Access to Confluence as network drive (error 0x80070043)
Asked by Pavel Chuyko:

Good day.

Confluence is installed on a server with Linux. I work on a computer with Windows 7 (I also tried on a Windows server 2008 computer, and on computers from other networks)

I'm trying to connect to Confluence as network drive.

If I use the path to Confluence in any browser, I get access (Confluence asks for user and password).

If I use the path in the window "Add a network place" for connecting network drive, I don't get access (there is an error 0x80070043 network name not found).

What could be the problem ?


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is not a system that presents anything as a directory, it is a server providing a service. You don't "connect it as a network drive", you use a browser to access it.

It does provide a WEBDav interface as well, but that also is not quite a "network drive", and if you do use it, you need to get the settings right. See <https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

comments: author: Aron Gombas _Midori_
body: Plus, as far as I know, the WebDAV support is being deprecated in Confluence.


author: Nic Brough -Adaptavist-
body: Same here, it's not going to be there for much longer. And there was a security problem with it recently.


author: Pavel Chuyko
body: Thanks for answer.

I have what to add. I will write tomorrow.


author: Pavel Chuyko
body: I use the program to organize the file storage. The presales manager promised to support the webdav.

Using the webdav, simply attach files to emails. As well as old employees used to work with files directly.

I used a standard Windows webdav client. I have read the materials of this [article](https://confluence.atlassian.com/confkb/unable-to-authenticate-while-mapping-a-webdav-client-network-drive-in-confluence-200705136.html?_ga=2.158102394.1134808692.1557377723-61916371.1548615246). It didn't help.

Looks like the standard Windows webdav client isn't working. I connected without ssl via port 8090. This is similar to this [problem](https://community.atlassian.com/t5/Confluence-questions/Webdav-not-working-Registry-options-set/qaq-p/199791).

I started using an alternative client. It was possible to connect by the webdav without ssl via port 8090.

Let's check if the problem is really in the standard Windows client ?


author: Nic Brough -Adaptavist-
body: Yes, the problem is in the client (or the system it is running on), as Confluence is simply serving up Webdav as a service and the error message you have is about the client not being able to find it.
Disable crowd integration manually
Asked by Eugene:

I've just upgraded to latest confluence version (6.15.2) and do not want it to use crowd server (not running) any more. This instruction <https://confluence.atlassian.com/crowd/integrating-crowd-with-atlassian-confluence-198573.html> assume I have access to web interface to disable crowd, but I don't. I canot log in and canot reset password with error in log:

ERROR \[http-nio-8090-exec-5\] \[crowd.manager.application.ApplicationServiceGeneric\] authenticateUser Directory 'Crowd' is not functional during authentication of 'myusername'. Skipped.

How can I disable crowd integration with just access to shell (files) and DB?


Answers:
author: Craig Castle-Mead
body: Hey Eugene,

check out <https://confluence.atlassian.com/jirakb/disabling-a-directory-via-the-jira-database-338366836.html>

its for JIRA, but should be the same (or at least very similar) for Confluence.

select \* from cwd_directory;

find your crowd directory and set inactive to 1

CCM

comments: author: Eugene
body: Thank you. This works for me!


author: Colin McDermott_GLiNTECH
body: Interesting I am on a server where Id of the internal directory is not 1.

Also setting active = 0


Tags: confluence-server

server
After installing version 6.15.3, version is unrecognized by the Atlassian Marketplace
Asked by Shai:

I made a new installation of version 6.15.3

In the marketplace appears the following message:

"This version of Confluence is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear."

![market.PNG](/t5/image/serverpage/image-id/53525i029D159226BCAFB3/image-size/large?v=v2&px=999 "market.PNG")How can i access the marketplace?

Thanks


Answers:
author: Thomas Buchhorn
body: I think this is because the version 6.15.3 was withdrawn.

You still can access the market placae via <https://marketplace.atlassian.com/> and check for updates manually.

I guess you need to upgrade Confluence to the next version, when its available, to access the marketplace via Confluence.

comments: author: Walter Phippeny
body: Yes! I had this error with 6.15.3 and upgrade to 6.15.4. Error was not only gone, but it fixed some layout issues that some of my users were seeing with comments.

If you have 6.15.3 installed, you should upgrade as soon as you can.


author: Andres Santamaria _Eficode_
body: Same thing in 6.15.5...


author: Thomas Buchhorn
body: Same issue:

Version 6.15.5 was withdrawn as you can see here: <https://confluence.atlassian.com/doc/confluence-release-notes-327.html>


Tags: confluence-server

server
errors after upgrading from 6.5 to 6.15
Asked by Paul Tan:

had performed an upgrade from 6.5 to 6.15 yesterday.

![Screenshot 2019-05-04 at 10.57.29 PM.png](/t5/image/serverpage/image-id/53520i712590757595F84D/image-dimensions/512x337?v=v2 "Screenshot 2019-05-04 at 10.57.29 PM.png")

1) how do i go about changing the database collation? do i need to export the db and recreate it? if so, please let me know how to

2) also, where is the config file that defines the db connection values. like server IP, userid, password

3) do not know where to update the MaxTotal as i can't find it in the server.xml

thanks!


Answers:
author: Craig Castle-Mead
body: Hi Paul,

1 - Assuming you're using a mysql database - <https://confluence.atlassian.com/jirakb/health-check-database-collation-in-mysql-943951422.html>

2 - you're looking for the confluence.cfg.xml file - <https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html>

3 - please refer to the above link to explain where server.xml is

CCM

comments: author: Paul Tan
body: Hi, am using postgresql . is it possible to migrate to mysql?


author: Paul Tan
body: i know where the server.xml is, i just can't find the line inside it that allows me to update the MaxTotal values.


author: Craig Castle-Mead
body: Hi Paul,

have a look at <https://github.com/jenkins-infra/confluence/blob/master/confluence/site/conf/server.xml>

it will show you where the maxThreads setting goes (in the connector node).

also, stick with postgres. While mysql is supported by Atlassian, development happens against postgres, so it's tested more, and just seems to be less problematic. We're in the process of migrating from mysql to Postgres and after years of mysql and a large environment, it's painful.

Check out the below on fixing psql collation issues

<https://confluence.atlassian.com/confkb/how-to-fix-the-collation-of-a-postgres-confluence-database-966676071.html>

CCM
Can't find pages via search even when using exact titles (recent UI change?)
Asked by Katharine McCarthy:

Hi. Has anyone else encountered this issue recently where you use the search bar to find pages you used to be able to easily access via search by typing the exact title (or using key words within the title) but the page doesn't come up? I end up having to go through the different spaces, parent pages to get to the article that way, but it takes much longer.

The rest of my team has noticed this too and it's something that has been happening very recently, within the past couple of weeks. :(


Answers:
author: Davin Studer
body: Hmm. That would be frustrating. I am able to search for exact page names in my Confluence Cloud instance. Have you tried doing a quoted search (exact phrase match)? It would be like this ...

```
"My glorious page title"
```

comments: author: Katharine McCarthy
body: Hi Davin. Thank you for responding. It is frustrating! :(

I used to be able to search using exact page names but now it doesn't always work (sometimes does, sometimes doesn't, which is odd).

I tried the quoted search suggestion you provided with the pages that are no longer coming up for me via the exact title search that used to work, but it also didn't work. It actually brings up even fewer results when I try that method.

I'm wondering if this has to do with certain pages having labels while others do not. Do you think if some pages don't have key word labels attached to them, they become buried by others that do when we search using key words and/or specific titles?

-Kat


Tags: cloud

confluence-cloud
No more Python API working for Confluence.
Asked by Ashish Singh:

I have installed python api (pip install atlassian-python-api) to communicate with confluence cloud. Using this api, I was able to do all activities. Since last Apr 2019 or May 2019(starting), every python api method returning **None.**

FYI-

1. <https://pypi.org/project/atlassian-python-api/> or

[2. https://buildmedia.readthedocs.org/media/pdf/atlassian-python-api/latest/atlassian-python-api.pdf](https://buildmedia.readthedocs.org/media/pdf/atlassian-python-api/latest/atlassian-python-api.pdf)


Answers:
author: Dario B
body: Hello [@Ashish Singh](/t5/user/viewprofilepage/user-id/2483127) ,

Most likely the issue you are facing is caused by the fact that we recently removed basic and cookie authentication, as announced in March 2018 (more than one year ago):

* <https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/>

Can you try using email address and API Token instead of username and password?


Tags: atl-adm

cloud

confluence-cloud
JIRA reports into Confluence
Asked by Anju Patel:

Dear Team,

I added gadgets in confluence but these gadgets are not populating the data on confluence page . What can be reason for the same.

![image.png](/t5/image/serverpage/image-id/53514iC801636DE2D39B4D/image-size/large?v=v2&px=999 "image.png")Appreciate anyone reply for this .


Answers:
author: sara
body: Hi,

Which gadget you uploaded?

Is your application links working fine between jira and confluence?

You can test this by adding a simple jira issue macro in confluence page.

comments: author: Anju Patel
body: I am using Sprint burn down

My application link is working between jira and conflucne .


Tags: confluence-server

server
Confluence Questions ERROR "MISSING "QUESTIONS FOR CONFLUENCE" SPACE"
Asked by Shawn Connelly:

Confluence Cloud status seems fine. Does anyone know why I am suddenly seeing the error, **MISSING "QUESTIONS FOR CONFLUENCE" SPACE**

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Just a quick check to get some more info that support might need - can you log in as an admin and go to "manage apps". This should give you a list of plugins/addons/apps.

Look for the "questions" one. Is it there at all? If it is, is it enabled or not?

comments: author: Shawn Connelly
body: Hi Nic,

I am an admin of Spaces, but not at that IT level. :(  

I heard that my IT team submitted a ticket for this issue but now they are all gone to happy hour. Grrr LOL

<br />

I see no issues here, but the status page doesn't include Questions.  
<https://confluence.status.atlassian.com/>


author: Shawn Connelly
body: Oh... the last I heard, is that it is enabled (as it should be). Questions stopped working about 3 hours ago.


author: Nic Brough -Adaptavist-
body: As an admin, check what Admin -\> manage apps says and your my.atlassian.com account to check it's still being paid for first. If it's not a blindingly obvious error message or "not paid for" though, we'll need to get in touch with Atlassian support to track down the actual error message


author: Shawn Connelly
body: Hi Nic,  

My IT team has had a ticket open this Friday. It's still a problem today. :(  

my.atlassian.com tells me nothing. I am guessing that I don't have that level of admin rights. I just manage some spaces.  

This is the error...  

![2019-05-06_9-16-02 - Confluence Questions.png](https://community.atlassian.com/t5/image/serverpage/image-id/53621i9E9886BEE215AC7D/image-size/large?v=v2&px=999 "2019-05-06_9-16-02 - Confluence Questions.png")


author: Narasimha Charya Vedagopuram
body: Same for us as well, i have raised a support ticket and they told me to do following, still now luck.

![Questions.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/56874i25BC83F6C16CFBF2/image-size/large?v=v2&px=999 "Questions.JPG")


author: Arthur Mack
body: We just had the same issue, I found this suggested work around and it worked for us.


author: Derek MacDonald
body: Narasimha solution worked for myself as well. I had to disable the trial, uninstall the application and then reinstall the application, simply disabling/reenabling the trial didn't work.


Tags: cloud

confluence-cloud