com.jamasoftware.contour.gateway.GatewayException: Could not invoke service..
Asked by Plexus ALM Support:

Much like <https://jira.atlassian.com/browse/CWD-353>

com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.

DWR Call: crowdSyncSvc.syncWithCrowd

Params:

Batch Map:

callCount: 1

page: /contour/admin.req

httpSessionId: AEFDB6EAF0106EA1BED081E0C678CD07

scriptSessionId: 7701785E7F271F011F8B2F993878028686

c0-scriptName: crowdSyncSvc

c0-methodName: syncWithCrowd

c0-id: 0

batchId: 17

Exception: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.}

Args: com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message., object Object , undefined

Stacktrace:

{anonymous}(#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

printStackTrace(#object: {e: object Object })

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(17,0,#object: {javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.})

{anonymous}(

//#DWR-INSERT

//#DWR-REPLY

dwr.engine._remoteHandleException('17','0',{javaClassName:java.lang.RuntimeException,message:com.jamasoftware.contour.gateway.GatewayException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn 't send message.});

)

{anonymous}(#object: {map: object Object ,charsProcessed:0,paramCount:0,parameters: object Object ,headers: object Object ,isPoll:false,handlers: object Object ,preHooks:null,postHooks:null,rpcType:1... httpMethod,async,timeout,errorHandler,warningHandler,textHtmlHandler,path,completed,req,mode})

{anonymous}( object XMLHttpRequestProgressEvent )


Answers:
author: JohnA
body: Hi there,

It seems that the issue here is related to the [Jamasoftware Contour](http://www.jamasoftware.com/contour/), which I'm sorry to say I'm not familiar with but have you integrated Crowd with it or something? I can see from their website that they suggest you can integrate it with Crowd but I could only find [this documentation](http://support.jamasoftware.com/attachments/token/rh5gjg864o2154j/?name=Jama_Contour_Crowd_Connector_1_0_Guide.pdf) that doesn't contain any compatibility or troubleshooting info.

I think given that we have extremely limited experience of this product and that the Crowd Connector has been developed by [Jamasoftware](http://www.jamasoftware.com), I would suggest contacting them to ask if they have any experience of this problem.

All the best,  
John