youngmon/atlassian-qna huggingface dataset:
Markers not displaying their description
Asked by Arpit Gupta:

The markers in the Roadmap Planner macro are not displaying their description. I have added text to the description and it is viewable in the edit mode but when I publish the changes, the marker description are not displayed. It's really annoying. I have tried multiple times and on different browsers as well.

Also, there's another issue with the marker. The last marker on the roadmap planner macro doesn't stay where I place it. After I publish the changes, the last marker moves to the left of where it was originally placed.

Anyone experiencing these issues? And is there a resolution or workaround? I'm not sure why is this happening. Please help.


Answers:
author: Diego
body: Hello [@Arpit Gupta](/t5/user/viewprofilepage/user-id/4237985) !

After I read the behavior you described, I believe that you are affected by the situation described in this report:
> * ++***[\[Confluence Cloud\] Roadmap looks different in edit mode vs view mode](https://jira.atlassian.com/browse/CONFCLOUD-69643)***++

Currently, there is no workaround for this. I do encourage you to go over to the report and share your experience. Also, watching the report will keep you up to date with everything that is posted there.

Let us hear from you!

comments: author: Arpit Gupta
body: Hello Diego,

Thanks for looking into this and sharing the link for the existing bug. I have voted and added a comment to it. Hoping to get a resolution soon.

Best,

Arpit


Tags: advanced-roadmaps

cloud

confluence-cloud

macro
Cannot select Free Confluence Plan
Asked by Emanuel Boder:

We are currently trying out the Confluence 30-day Trial, which is the Standard Plan. We would like to switch to the Free Plan but when we try to switch plans we only are presented with Standard and Premium.


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Emanuel Boder](/t5/user/viewprofilepage/user-id/1535339) ,

Can you please check, how many active subscriptions are active.

<https://admin.atlassian.com/> --\> ... --\> View Billing --\> Manage Subscriptions.

Thanks.

comments: author: Emanuel Boder
body: ![Screenshot from 2021-01-26 11-08-58.png](https://community.atlassian.com/t5/image/serverpage/image-id/127370i45B854C3C0539AA0/image-size/large?v=v2&px=999 "Screenshot from 2021-01-26 11-08-58.png")

And then Confluence (Trial)


author: KAGITHALA BABU ANVESH
body: If already a confluence trail is running as you mentioned in last point.

you can you the same.

in the same section of "<https://admin.atlassian.com/"> any other as

"abc.atlassian.net"

"cde.atlassian.net"


author: Emanuel Boder
body: Sorry, I don't understand what you mean.


author: Daniel Ebers
body: [@Emanuel Boder](/t5/user/viewprofilepage/user-id/1535339)at the end of the trial period the plan falls into "Free" if you do not supply billing information (credit card data).


author: Emanuel Boder
body: [@Daniel Ebers](/t5/user/viewprofilepage/user-id/800113) we have a credit card in our Atlassian instance ... so what happens then?

This is what our Confluence subscription currently looks like:

![Screenshot from 2021-01-27 13-57-53.png](https://community.atlassian.com/t5/image/serverpage/image-id/127570i02677E7FFDD27254/image-size/large?v=v2&px=999 "Screenshot from 2021-01-27 13-57-53.png")


author: Daniel Ebers
body: The safest way to reach your goal without any bill you don't want to have would most likely be to write to Billing support (<https://support.atlassian.com/>)


Tags: cloud

confluence-cloud
JIRA Server directory as Atlassian Crowd type is not well synchronize
Asked by Micka?l Orsolino:

Hi,

I don't know why when an user is created on JIRA. There is an huge latence with confluence to have the same user in confluence (like one day).

There is someone get a similar issue with the directory type Atlassian Crowd?

Thank you in advance for your help.

Regards,

Mickael


Answers:
author: Micka?l Orsolino
body: Hi,

After more analysis on our side, we saw user is only created after a confluence restart.

Is it possible to perform a full synchronization like the one done during the restart?

Thank you in advance.

Regards,

Micka?l O.


Tags: confluence-server

server
Automatic jira issua linking by table row
Asked by Andrea Picaro:

Hi,

Is there a way to automatically create (custom) links between issues that appear in the same table row in confluence?

Is there a straight way or plugin or can be somewhat scriptable? Basically i have a table with user requirements marcked with their own tracker and i'd like to auto create an "is implemented by" link with stories i declare for each requirement in the table.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: You will need to do some coding for that.

Confluence has a function for "create Jira issues from lines of text", and it has Jira macros that can be a bit more clever than a simple url pointing at an issue.

But there's no function for doing automatic links. I'm not aware of any apps that do it off-the-shelf (Scriptrunner for Confluence might be able to support you writing a script to do it, at least saving you having to write a full-blown Cloud app)

comments: author: Andrea Picaro
body: Hi Nic, thanks for your answer.

Actually the idea is to create issues for each row text automatically, i would do it twice, first create "requirement" issues and in second column redo it for "stories". Script runner could be a good option if it allows us to automate linking between the two sets of issues. Could you point me to some sr example or doc page to start from? I'm pretty new to it.

Thanks


author: Nic Brough -Adaptavist-
body: I think <https://scriptrunner-docs.connect.adaptavist.com/confluencecloud/quickstart.html> gives good examples of what it can do - I have to admit I've only ever used SR for Confluence Cloud for page event scripting (create issue/project on page create) and some housekeeping type things.


Tags: cloud

confluence-cloud

issue-link

jira
question about aui tabs
Asked by laurent:

Hi

I use AUI tabs to show 3 confiform tableview in 3 tabs. As describe in AUI.atlassian documentation there is on active (or main tab) and three other. MY pb is when I work in confiform table (table3 or 2 show in tab3 or 2) each time confiform refresh page it always return on First tab not on last tab used.

someone can help me to rest on current tab even if confiform refresh page after a new record ?

thx


Answers:
author: Alex Medved _ConfiForms_
body: I believe you can tell what tab should be active, and that is by adding #tabname to the url

Which means you can probably set ConfiForms to redirect (via IFTTT rule, for example) on submit (create/modify) to the url you need

Alex

comments: author: laurent
body: Nop, it doesnt work. Even if I manually enter URL#tabname I have good URL in address bar but the page show always the the tab that was defined as active tab...

I think it s necessary to change active tab with js or jql but I don't know well scripts languages


author: Alex Medved _ConfiForms_
body: I am not a pro in Atlassian aui tabs and this is really not my cup of tea, but after a bit of a research I think that this little script could help

```
<script type="text/javascript"> 
 AJS.toInit(function () { 
   initTabFor(); 

   AJS.$(window).on('hashchange', function() { 
     initTabFor(); 
   }); 
 }); 

function initTabFor() { 
  var hash = AJS.$(window.location).attr('hash'); 
  if (hash !== '') { 
    AJS.tabs.change(jQuery('a[href="' + hash + '"]')); 
  } 
} 
</script>
```

You will need to put it on your page - what it does is, it reads the anchor from the URL and tells the tabs to "switch" to this anchor

Obviously the anchor needs to be the same as the ID of a tab

The example is based on the <https://aui.atlassian.com/aui/8.5/docs/tabs.html>

Hope it helps

Alex


Tags: confiforms

confluence-server

server
Permissions Window - Certain AD Users Do Not Show Up in User Search
Asked by Justin Finley:

Hi,

I am new to Confluence and have recently set up a new page for the team I'm in.

I have just 2 Active Directory users out of the 8 that for some reason I am not able to add in the permissions window, as they do not show up in the user search results. The other 6 I am able to locate by first or last name, as well as email address.

I've checked in other applications such as MS Office Apps that look through the AD users, and I am able to see these 2 users as normal, but only cannot seem to add them into Confluence page access.

Does anyone know if there may be another way to check for these users in Confluence, or a way to manually add them so that they're able to at least view and modify content? For the time being at least, I'd like to keep the Everyone access off, until I can determine the appropriate default access.

Thanks

Justin

EDIT: Forgot to mention, my organization is running Confluence 6.15.4, running not on the cloud platform but a standalone server within my organization. Thanks


Answers:
author: David
body: Do all your users have Space permisions enabled?   
Could it be that if you don't have space permissions individually or via a group, your user does not appear in the page permission since it needs the first to get to the second?

I'd like to know the answer myself actually :-)  

If the answer is yes, it would make sense.


Tags: active-directory

confluence-server

permission

server
Can I add watchers in bulk to a space?
Asked by Tracy B:

As an admin I don't have any good way to notify all my Jira/Confluence users about upcoming changes. I'd like to make them all watchers to our blog, but I don't see any way to add a group of users to the Watch function. Is there a trick I've missed in the doc?


Answers:
author: Pramodh M
body: Hi [@Tracy B](/t5/user/viewprofilepage/user-id/728303)

We can achieve this via API. In UI it is not possible.

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#user/watch-addSpaceWatch>

Get the list of users you want to add to space and call API at once

Thanks,  
Pramodh

comments: author: Tracy B
body: Thanks; I hope this will help someone else, as I'm not able to leverage the API.


Tags: cloud

confluence-cloud
The Audit Log capacity error message
Asked by Ben Radlinski:

Updated Confluence Server from 7.4 to 7.10 this weekend and the process went fine however the Audit log did some serious auditing during the update and filled the audit log. I lowered the retention period to 6 months down from infinity, as instructed in this [technote](https://confluence.atlassian.com/jirakb/health-check-audit-log-capacity-1004953466.html) but the error is still showing in the server health page. Is there a way to purge more of the audit messages?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

set short retention period :) ?

comments: author: Naveen kumar
body: Hi [@Ben Radlinski](/t5/user/viewprofilepage/user-id/649186) did the issue got resolved


author: Naveen kumar
body: Hi [@Gonchik Tsymzhitov](/t5/user/viewprofilepage/user-id/726117) we tried setting the retention period to less years but we are loosing a lot of data , should we have to take a backup in db or any separate file will be existing in server side to take a backup or how can i proceed further please help .


author: Ben Radlinski
body: I'm checking my notes and I believe it finally cleared itself out and stopped producing the error 2-3 days after I set the retention period to 6 months.


author: Naveen kumar
body: HI [@Ben Radlinski](/t5/user/viewprofilepage/user-id/649186) can you confirm how you have taken backup , so that i can try the same method


Tags: confluence-server

server
The "move" option does not appear when I try to move a page
Asked by Andrew Devlin:

When I try and move one specific page in my Confluence space the "move" option does not appear when I select the three dots on the top right of the page next to the "Share" button.


Answers:
author: Bill Bailey
body: Check you space permissions, or the permissions set on that page (or its parents).


Tags: cloud

confluence-cloud
Naming new Confluence workspace
Asked by Jim Stewart:

If I have a help desk called HR help desk, can I just name the new Confluence space 'Knowledge Base' and it will append? Or do I have to call it HR Help Desk Knowledge Base?


Answers:
author: Nic Brough -Adaptavist-
body: You do not have to name them the same. In the Jira Service Management project, you can tell it which space to use in the linked Confluence for its Knowledge Base.

comments: author: Jim Stewart
body: Actually maybe I didn't ask that clearly. Try again. Let's say I have a help desk called HR Help Desk. And I want to call the space Knowledge Base. When I create the Confluence Space, do I have to call it HR Help Desk Knowledge Base? Or do I just call it Knowledge Base and the HR Help Desk part gets appended to the front of it?


author: Nic Brough -Adaptavist-
body: You can call it what ever you want to.

To link them, you tell the Jira project which space(s) to use.


author: Thomas Bowskill
body: Hi [@Jim Stewart](/t5/user/viewprofilepage/user-id/4150605)

Nic's already outlined it, and this guide may assist in seeing what creates the Confluence-Jira link: <https://support.atlassian.com/jira-service-management-cloud/docs/link-confluence-spaces-to-your-service-project/>

The name of your Spaces and Projects do not have to have anything in common (although I'd advise a good naming convention to increase the searchability of your Confluence -- "Knowledge Base" becomes ambiguous in a site that has many KBs; I always push for naming Confluence pages so their titles contain all the searchable keywords: "How to add a user to the HR system" versus "How to add a user").


Tags: cloud

confluence-cloud
Error importing trello project in JIRA
Asked by Nick Rusman:

Hello,

I've tried to ask this once before, only it got marked as SPAM? Its a legit question.

When i try to import trello cards with the JIRA importer (JIRA 7.5.3) i'm getting this error:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getFormTitle' in class com.atlassian.jira.plugins.importer.web.ImporterLogsPage threw exception com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: \[GenericEntity:Status\]\[sequence,99\]\[statuscategory,1\]\[name,Requirements freeze WS1 20-2-17 release 15-5-2017 in productie\]\[iconurl,/images/icons/statuses/generic.png\]\[description,\]\[id,10731\] (SQL Exception while executing the following:INSERT INTO dbo.issuestatus (ID, SEQUENCE, pname, DESCRIPTION, ICONURL, STATUSCATEGORY) VALUES (?, ?, ?, ?, ?, ?) (String or binary data would be truncated.)) at


Answers:
author: somethingblue
body: Hi Nick,

I responded to your post [Error importing trello project in JIRA](https://community.atlassian.com/t5/Jira-Core-questions/Error-importing-trello-project-in-JIRA/qaq-p/682624) on the JIRA side.  

Cheers,

Branden


author: Mike
body: Hi Nick,

Yikes, sorry about that! Atlassian manages that importer, rather than Trello, so you may have better luck asking about this in the Jira specific community, and they should be able to help address this there!


Tags: jira-core
How do I log description changes with Activity?
Asked by cj:

I'm starting work on a Trello board ware I will direct participants of a game design project to. Many of these participants I will have never met before and I can't possibly know their intent.

I've already done all I can to protect the project itself, but I need some way to protect its Trello documentation and the other Trello accounts. My plan is to temporarily remove offending users, contact them about the offence if possible, and undo the damage that was caused as much as possible.

In most cases, I can replace damaged lists and cards from a backup board, but I need to know what was damaged. Is there any feature, or power-up available that could track when the description of a card is changed? Or better yet, undo a user's changes when I remove them from the board.


Answers:
author: cj
body: After reviewing the requirements, All members will need to be able to do is assign them self to a card, and add files. Adding members can be done manually, and files could be submitted using another service.

I wouldn't consider this optimal and it would be great to have a more intuitive option, but it does work (not enough to be considered an answer).


author: Zach L_Anglois
body: This can easily be done with [ButlerBot](https://butlerfortrello.com/butlerbot.html). Something like the following:

*when the name or description of a card is changed, post comment "* *\`\`\`Current Text: {textafter}\\n\\nPrevious Text: {textbefore}\\n\`\`\`"*

comments: author: cj
body: Someone could still delete the card with the task.


author: Zach L_Anglois
body: Even so, if ButlerBot posts a comment, it should show up in the activity feed.

Unfortunately, I don't think there is another way that you can prevent people from deleting cards if they have full access to the board.


Tags: activity

backup

revert

security
Mac OS links/shares: Email? Contacts?
Asked by Dave Greenberg:

In the Mac OS, it's usually possible to drag an email (or the little envelope icon at the top of an open message window) into an app, and in doing so, create a link to that email/thread in Apple Mail .. I do this with many apps, but don't see a way of doing it in Trello yet.

Additionally, it would be great to be able to link to Contacts in any card notes or comments.. Or to be able to "share" the complete info from Contacts (apple's contacts app) to a card or its comments. This is possible with many other apps. Am I just missing something here?


Answers:
author: Mike
body: Hi Dave,

Unfortunately, due to the underlying framework behind the app, neither of these two features are currently possible, but I'll let the team know it's something you're looking for!
How to disappear some stuff?
Asked by ndaidong:

Hello team,

Please help me the following question:

1, How I can hide the number before card title? It causes issue to read the title here because the number is:

- next to the text, no space between them

- non sense, I don't understand what do these numbers mean. They look like the random IDs, what make no sense for regular use case.

![What do the numbers mean.png](/t5/image/serverpage/image-id/9998iCF7094244CBC33FB/image-size/large?v=v2&px=999 "What do the numbers mean.png")

<br />

2, How I can hide the button "Filtering is on". It appears there while I do not make any filter. Clicking on the "x" icon does nothing.

![Could not disappear the green button.png](/t5/image/serverpage/image-id/9994iE76D173B3EF4E41F/image-size/large?v=v2&px=999 "Could not disappear the green button.png")

3, How I can resolve the "sending" status in the list of Activities? No JS error throw. No missing request. What are they sending?

![What are sending.png](/t5/image/serverpage/image-id/9995iA4B814F3A77396C5/image-size/large?v=v2&px=999 "What are sending.png")

Thanks,


Answers:
author: Caity
body: Hi there,

For #1, those numbers are not added by Trello. If you're not able to remove them by editing the title, then they're most likely being added by something like a third-party browser extension. Could you try disabling any extensions on the browser and let us know if the numbers are still there?

#2 and #3 also sound like they may be browser issues. Clicking on the "X" should clear the filter, and we'd expect that "Sending" message to resolve after a few seconds, or after clearing the page.

Could you try going through the steps in our guide to troubleshooting browser issues and let us know if that resolves any of these issues? You can find that here: <http://help.trello.com/article/736-troubleshooting-browser-issues-with-trello>

Let us know how that goes!
How to add a due date to the card when creating with email?
Asked by aksonquickru:

Hello. I can add a label and user. How to add a due date?


Answers:
author: aksonquickru
body: I found the answer. no way :(

comments: author: Zach L_Anglois
body: [@aksonquickru](/t5/user/viewprofilepage/user-id/1166323) There is a way with [ButlerBot](https://butlerfortrello.com/butlerbot.html). You could either configure it to "*set due in 7 days* " or you could do something like "*set due on the date*" if a due date is included in the subject of the email I think.
html or table support
Asked by kovas6:

Hi,

Is there any way we could have tables in Trello cards?

Or is there any way we could pass html code that will build those tables automatically?

In short does Trello support tables or html in any way?

If not, could you please share your plans for this?

Thanks  


Answers:
author: Caity
body: Right now, tables aren't supported in Trello cards. It's not something that's on our roadmap currently, but I'll pass your interest in that on to our team!

comments: author: Marcio Carvalho
body: +1

It would be great if Trello had the same table markup that we find in Atlassian Jira.

Thanks in advance.


author: Karen Cheung
body: Sigh... a lot of my work progress involves charts, and it is a deal breaker when the Cards cannot support basic tables.  

The original data are all stored in complicated files, and it doesn't make sense to attached the whole file. It will not be easy for me to purposely split them up into individual files to upload to trello, not only it costs lots of time to do that, it also create problems on syncing the data.

I am doing the dumb way of printscreen it and upload as an image, but I am really hoping there is a better way to include this basic feature of supporting a chart.
Task Reminder for Atlassian Confluence
Asked by Hanna:

Let's say I have a card that contains task managed by several people (like, say, action items relevant to a particular project). How can I use Trello to remind me (and them) about the tasks they should perform, before the due date? Can I set a reminder/alarm that will remind me to check about the status of the different tasks? An automatic reminder that will send them an e-mail with a status request?  
Maybe a reminder per -line in a checklist? or per-checklist?


Answers:
author: Caity
body: Hi Hanna,

Right now, there isn't a way to set custom reminders for a card. The only time-related notification will be sent 24 hours before the due date.

I'll let our team know that this is something you'd be interested in. In the meantime, one option would be to break that card up into multiple cards, each with the due date needed for that task.
comment SUPPRIMER UN TABLEAU
Asked by LEFOULON:

Ce sont mes premiers essais et j'aimerais supprimer les tableaux d?fectueux.

Merci


Answers:
author: Francis Peixoto
body: Bonjour, il n'est pas possible de supprimer un tableau dans Trello. Par contre, un tableau peut ?tre ferm?, ce qui le retire de la vue principale. Un tableau ferm? peut ?tre r?cup?r? ? partir du site de param?tres de votre compte, mais n'affectera pas le reste de votre compte tant qu'il reste ferm?.

comments: author: Otis LeScribe
body: Bonjour,

Pourquoi n'est-il pas possible de supprimer un tableau ou une liste ? Quand est-ce que cela deviendra possible ?

Je n'utilise que tr?s rarement Trello pr?cis?ment ? cause de cela. Je ne peux supporter de savoir qu'un historique d'anciens travaux obsol?te tra?ne dans un coin sans pouvoir faire le m?nage.

D'avance merci pour votre r?ponse et bonne continuation ? vous


Tags: language-fr
How to set a due date for an item on a checklist
Asked by Hanna:

I have action items listed in a checklist. Assuming I don't want to open a new card for every action item (since I do want them all under 1 list) - is there a way to set a due date for an item in a checklist?


Answers:
author: Nic Brough -Adaptavist-
body: No. A checklist really is a list of things to tick.

If you want more data per item, that's what sub-tasks are for.

comments: author: Hanna
body: I am using only Trello at the moment, not Jira - are sub tasks available in Trello?