youngmon/atlassian-qna huggingface dataset:
Application linking Confluence with JIRA
Asked by russell illsley:

JIRA v5.2.6#849-sha1:560c048  
Confluence v4.3.7  
OS Mac OS X 10.6.7  
Browser Firefox 18.0.2  
Crowd 2.5.3 (Build:#585)

<br />

Using the above configuration I have standalone evaluation copies of JIRA, Crowd and Confluence. JIRA is running on <http://localhost:8080> and Confluence on [http://localhost:8090](http://localhost:8090.).

I have Application Link'ed from JIRA admin Confluence to JIRA.

However when i try and link in the opposite direction (from Confluence Admin linking to JIRA) i get the "Add Application Link Dialog" and i enter the JIRA URL <http://localhost:8080> and hit NEXT. The dialog goes into busy state for a second and then returns back, however the Next Button remains disabled. Whatever i do i cannot get past this part of the setup wizard. I have a Production JIRA hosted on a different server and when i test against this works it connects fine, i can connect via the wizard but not the local evaluation one.

Any ideas - i am prototyping some things locally before rolling out to a production build.

Thanks in advance, Russell [http://russellillsley.com/](http://russellillsley.com/ "russellillsley.com")


Answers:
author: Renjith Pillai
body: May be simple define a context for both JIRA and Confluence in server.xml so that they are distinct websites as far as the browser is concerned and retry the operation.

[https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0#InstallingJIRAonTomcat6.0or7.0-5.ConfigureJIRA'scontextinTomcat](https://confluence.atlassian.com/display/JIRA/Installing+JIRA+on+Tomcat+6.0+or+7.0#InstallingJIRAonTomcat6.0or7.0-5.ConfigureJIRA%27scontextinTomcat)


author: LuizA
body: Hello Russell,

In this case I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and then attach your logs from Confluence and Jira, and also describe the detailed steps that you performed, so we can perform a better investigation to find the root cause of this problem.

Best Regards,

LJ.

comments: author: russell illsley
body: JIRA raised - defect [CSP-96273](https://support.atlassian.com/browse/CSP-96273)

Regards,

Russell [www.russellillsley.com](http://russellillsley.com/ "www.russellillsley.com")


author: C. Faysal
body: hi russell.

any helpful log lines available?

regards

comments: author: C. Faysal
body: i guess you've already been through this?

<https://confluence.atlassian.com/display/DOC/Setting+Up+Trusted+Communication+between+JIRA+and+Confluence>


author: russell illsley
body: Tried above link and can happily App Join to a production JIRA. Its connecting to a local eval JIRA that is not working.. I have a piece of log file but its too long too post here.. Is there somewhere i can drop it?

[http://russellillsley.com/](http://russellillsley.com/ "www.russellillsley.com")


Tags: application-link

jira
Can I set the PDF Export Stylesheet globally?
Asked by Vladimir Alexiev:

Can I replace confluencedefaultpdf.css so that my custom PDF Export Stylesheet applies globally? I searched our conf 3.5 installation and cannot find such file.

Can I set the PDF Export Layout globally? (Its components are title page, header and footer)


Answers:
author: LuizA
body: Hello Vladimir,

In this case you have to enter and save CSS code itself to set the global PDF stylesheet, see below how to proceed:

<https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF#CustomisingExportstoPDF-SettingaglobalPDFStylesheet>

This kind of change that you need is applied by the above option and not uploading the 'confluencedefaultpdf.css' file itself, so this is the reason that you didn't find this file into your conf 3.5 installation, this file it's just an example based on the default that Confluence uses, so you can copy the content and edit to fits to what you need and then apply in the Confluence settings for PDF stylesheet as explained in the article above.

Hope this helps.

Kind Regards,

LJ.

comments: author: Vladimir Alexiev
body: This DOC is for conf 5, and as you can see in the question we have conf 3.5, which does not have such admin function.

Can you explain **where** does conf 3.5 get the default PDF stylesheet **from** if it's not a file confluencedefaultpdf.css, as implied by <https://confluence.atlassian.com/display/CONF35/Editing+the+PDF+Stylesheet> ?


author: Alejandro Conde Carrillo
body: That functionality was introduced in Confluence 4.1. I am afraid that is not possible in Confluence 3.5.


Tags: export

pdf

stylesheet
Has anybody yet successfully implemented Zenpen to Confluence?
Asked by Stefan Eike:

[Zenpen](http://www.zenpen.io) is a live-text-editor and would be extremely useful for Confluence.


Answers:
author: LuizA
body: Hello Stefan,

I spent some time researching about this topic but unfortunately I didn't find nothing related and even related with plugins, so I'm thinking that is not so common to integrate Zenpen to Confluence (and as Confluence has its own editor - <https://confluence.atlassian.com/display/DOC/Quick+Reference+Guide+for+the+Confluence+Editor>), but anyway if you think that this would be a good feature and also helpful to Confluence then I would like to suggest you to raise a feature request at our <https://jira.atlassian.com>.

For more information on how Atlassian implements new features and improvements please check the following article:

<https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy>

Hope this helps to clarify.

Kind Regards,

LJ.
Inserting google analytics script for a single page
Asked by Nawaz Quadri:

We have got the google analytic script that should be inserted to the page that requires statistics to be captured in GA. We don't want to insert this script in confluence 'Custom HTML' as this will be effective for all the instance. We just want to capture the statistic of a single space. Please note that the space already have some 50 page and I could not go and edit all those 50 page and insert the script for the pages.

# Can I modify the page layout of the space and insert the script so that all the pages have this script as the first content of the page?

# If we can implement point 1, then will that be effective for older pages as well or will that be applicable only for the new pages added.

# If point 1 can not be done, can you please suggest an alternate method to do so?

There is an option to use page template(containing the script) for any new page created, but again this will be not effective as we already have some 50 pages created.

Best Regards,

Nawaz Quadri

<br />


Answers:
author: David at David Simpson Apps
body: Create a user macro containing the GA specific Javascript.

If the space uses the Documentation theme, add the user macro to the header or footer. If not, add the user macro to every page.

Alternatively, if using the default theme, start messing with the Layoputs for that space.
Content Indexing not rerunning automatically
Asked by Steve Sashihara:

Screen says: By default, the contents of the queue are processed every minute., but it is not running (items Queued For Next Processing Run just build up).

I can successfully hit the flush queue link and it works.

Confluence 4.1.4


Answers:
author: Steve Sashihara
body: A standard reindex (suggested by Atlassian) did not work, but subsequently shutting down and restarting the server kicked it back into action.

Thanks for your kind help on this one!

comments: author: Sarathi Chatterjee
body: Hi Steve,Did the restart cure this issue permanently ?Thanks.


author: LuizA
body: Hello Steve,  

As a first approach I would suggest you to perform the following approach:  

\* Stop your instance;  
\* Then remove the content from the following folders:  
a) The \<confluence-home\>/bundled-plugins folder  
b) The \<confluence-home\>/plugin-cache folder  
c) The \<confluence-home\>/plugins-osgi-cache folder  
d) The \<confluence-home\>/plugins-temp folder  

\* Perform the following tasks related with the indices from your instance:  

1) Make a backup of your \<confluence-home\>/index/plugin directory if it exists. This is where the Usage Tracking plugin stores it's index for the usage statistics and it cannot be rebuilt.

2) Remove the \<confluence-home\>/index directory.

3) If in step 1, you have the \<confluence-home\>/index/plugin directory, create the \<confluence-home\>/index directory and copy in the backup of \<confluence-home\>/index/plugin directory made in step 2.  

\* Now start your instance;  
\* And finally rebuild your content indices by the following procedure:  

https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-RebuildingtheContentIndexes  

After these steps please try to test and reproduce the behaviour. If doesn't help then please raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and attach your latest 'atlassian-confluence.log' for a review, so we can take a better look to see what can be happening from the application side that is causing this behaviour.  

Hope this helps.  

Cheers,  
LJ.


Tags: content

index
Is there a compatability issue between Confluence v4.3.2 and Scaffolding v4.5.1 - Live Template Macro?
Asked by Alan Harris:

What appears to be quite straight forward - isn't. A global template with just a live template macro referencing another global template returns a **Error rendering macro 'live-template' : null**Is this due to compatability issues?

Regards and thanks,

Alan


Answers:
author: Dave
body: Hi Alan,

Can you confirm that you are using Confluence hosted by Atlassian? If so, the bigger issue is that the Enterprise Hosting accounts are running up against their End-of-Life this Friday, 2/15, after which all of those existing servers will be shut down, and customer will have to have moved to either OnDemand or a different host. Also, this plugin is not supported in OnDemand (you are not currently able to add any new plugins to the system per the [plugin policy](https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy)), so would there would be compatability issues with that as well.

If you are hosting the product yourself, the [Marketplace listing for the Scaffolding plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.scaffolding) lists compatability up to Confluence 4.3.7, though you might want to verify this with the vendor.

Thanks,

-dave

comments: author: Alan Harris
body: Hi Dave,

thanks so much for taking the time to respond and providing this insight. I'll have to check with our system admin guys re hosting. I'll get back to you shortly, if I may.

Regards and thanks!

Alan


author: Alan Harris
body: Hi Dave,

I have confirmed that we host Confluence ourselves. Have you heard of this error message before?


author: Dave
body: Sorry, Alan, I have not, but I will update your labels for you so hopefully the community can provide some additional insight for you.


Tags: addon-net.customware.confluence.plugin.scaffolding

template
Real time collaboration like Google docs
Asked by Steven Line:

Hi,

Our company currently uses confluence and google docs. Confluence is great for storing wiki pages in a hierarchy that are searchable. Google docs is better at real time collaboration but it's harder to organize and search them. It's great to have a meeting with remote developers using google docs and all collaborate on one document and see the changes in real time.

I just heard our company will probably get rid of google docs which is a disappointment.

Does atlassian have any plans to add a google doc like collaboration feature to Confluence?

Steve


Answers:
author: Bruna Griebeler
body: We don't havethis feature in Confluence, but I agree with you that it is a good feature request.

I've created it for you [here](https://jira.atlassian.com/browse/CONF-28095).

Hope it helps!

Cheers

comments: author: Sam Lucas
body: Hi [@Steven Line](/t5/user/viewprofilepage/user-id/574396) we just opened up an [early access program for live-edit pages in Confluence! You can learn more and sign up here!](https://community.atlassian.com/t5/Confluence-articles/Early-Access-Live-Edit-Pages-Create-and-edit-without-the-need-to/ba-p/2673118) I think this is exactly what you're looking for!
Inserting Youtube URL into Confluence.... Share, Option is gone?
Asked by stuartu:

I've upgraded our Confluence test instance to 4.3.7, and am testing the YouTube URL in a new document.

The Widget Connector Macro doc mentions that I need to copy the long URL, under Share, Options, Long Link.

<https://confluence.atlassian.com/display/DOC/Widget+Connector+Macro#WidgetConnectorMacro-Troubleshooting>

The problem is that when I click Share, I can not see "Options". Has this moved recently?


Answers:
author: Andrei [errno]
body: Youtube apparently disabled the "long" option - time to update the widget code to accept "short" urls?

HOWTO translate "short" into "long" for feeding into Widget Connector:

<http://youtu.be/XIn1zxAbrv8> should be replaced with  
<http://www.youtube.com/watch?v=XIn1zxAbrv8>

comments: author: Anthony Pelosi
body: This was the only solution that worked for me in Atlassian Cloud Confluence 5.7-OD-44. Thanks!


author: Daniel Reeder
body: confluence 5.2.5 here.

I was confused as to why the embedded videos weren't being rendered within my Chrome browser but *were* displaying properly in FF.

Turns out, as my site is SSL-enabled, not only do the video URLs have to be the long version but they also have to be HTTPS! I guess chrome is blocking non-https iframes from being loaded within an https page.

comments: author: John Masson
body: Yep, the latest Chrome, and recent versions of FF blocked mixed content by default.

We're making some changes to the widget connector to deal with this better - <https://ecosystem.atlassian.net/browse/WC-75>


author: L
body: I'm on 5.4.4 and can use the widget connector and youtube links ok - just use the URL that's in the browser address bar


author: William Zanchet [Atlassian]
body: Hi Stuartu,  

I added a YouTube video in Confluence 4.3.7 and click on that button in the very right side like this ".\<" and I was able to see the Option button, but actually is a dropdown menu, as you can see here:  
![](../../upfiles/test.jpg)

May I ask you, which version did you come from? That way I can test in my local environment to see if there's something different.  

Cheers,  

WZ

comments: author: stuartu
body: Hi William,

Thanks for your reply.

I'm running Firefox 18.0.2 at work, and Firefox 18.0.1 on my home laptop.

For both versions, I can not see the Options dropdown like you can.

For example:

<br />

Stuart.


author: stuartu
body: I installed the latest Chrome browser on my laptop, and can't see the Options menu in their either.

Chromium Browser - Version 24.0.1312.56 Ubuntu 12.04 (24.0.1312.56-0ubuntu0.12.04.1)


author: stuartu
body: out of interest, I copied the URL under "Share", which is in the exact format the Widget Connector Macro doc says WON'T WORK:

**Note:** You must use the long YouTube URL. The shortened URL (like this one: http://www.youtu.be/`<video_key>`) does not work in the widget connector.

However, I paste the URL in (i.e. <http://youtu.be/0QhTcMrWBp8>), and it works perfectly.

Perhaps the Confluence doc needs to be updated,....

btw,... I am running Firefox 18.0.2


Tags: connector

video

widget
Why do I get this message: Error rendering macro 'live-template' : null
Asked by Alan Harris:

1. I created a global template - it contains only a live template macro.

2. I created another global template it contains 4 text fields. (fields that will be used for a company glossary)

The live template in 1 above refers to the global template in 2.

When I preview I get the **Error rendering macro 'live-template' : null** message

I am trying to get a glossary that employees can use for company specific terms. A user will open the template and fill out the 4 text fields and publish. The template is live such that a change to the design ie an additional text field may be added in the future will then percolate down through all of the glossary entries.

Thanks very much,

Alan


Answers:
author: Mark Hrynczak
body: Answered at <https://answers.atlassian.com/questions/137075/is-there-a-compatability-issue-between-confluence-v4-3-2-and-scaffolding-v4-5-1-live-template-macro>


Tags: cloud

confluence-cloud
Limit a user to view one Agile board
Asked by amanda Glover:

I want to give access to Jira to a client. I don't want them to see our existing projects and Agile Boards. I have created a new project and a new board for them but I can't seem to give them permission. When they log in they can't see anything.

Many thanks in advance for your help


Answers:
author: amanda Glover
body: I'm being asked to close this question - but it is still an issue for me.

thanks


author: Renjith Pillai
body: If the following are met the client should be able to see the projects:

1. Logged in
2. Browse Project permission is given to the user (As Christain told already)

And for the customer to see the board, the filter used for the board should be shared as well.

comments: author: amanda Glover
body: It's almost like I can't log in - When I log in there are no boards and the log-in link is still visible.

Thanks

Amanda


author: Christian Czaia _Decadis AG_
body: They have to have the browse project permission in order to see a particular project

comments: author: amanda Glover
body: I have done this as attached. Am I missing something?

![](../../upfiles/Eugen_help.PNG)


author: Christian Czaia _Decadis AG_
body: The user doesn't even see the project under the projects tab? Are you using issue security levels?


Tags: permission
How to include an image or a table on the create screen
Asked by SylviaL:

We are looking for a way to include an image or 2-dimensional table somewhere on the issue creation screen. This is used as a visual lookup mechanism for folks to manually assign values to a certain field. Is there a way to include an image or a table in the field description or as a separate custom field? Thanks in advance.


Answers:
author: Immanuel Siagian
body: Hi Sylvia,

The most convenient way would be to add them using HTML (ie \<img src= ...\>, \<table\>. The following documentation might be helpful. To do this, modify the field description's in the field configuration.

<https://confluence.atlassian.com/display/JIRA/Fields+Allowing+Custom+HTML+or+JavaScript>

Hope this helps.
How to alter a Directory's Synchronisation Interval
Asked by Peter Binney:

I have an LDAP directory created and want to alter its Synchronisation Interval.

How do I do this, please?

<br />


Answers:
author: C. Faysal
body: yes according to narens post...

open your ldap directory config and check for

![](../../../upfiles/Bildschirmfoto_2013-02-13_um_11.51.45_1.png)

comments: author: Peter Binney
body: Thanks - but the Directory is the only one used for authentication (we use Digital Certificates), so my problem is that I can't get to that screen:

![](../../upfiles/untitled.jpg)


author: C. Faysal
body: oh i see...can you log in as admin from internal directory?


author: Peter Binney
body: No. I can only login via the LDAP. I am an administrator.

OK its an odd situation, but it's a real nuisance.

I *could* stop the instance and reconfigure it to non-LDAP authentication (when it would use the Internal Directory) but that's a pain.

I guess this is just another weakness with Confluence's new (to us) directory model.


author: C. Faysal
body: can you run this statement locally on your DB?

```
select id,directory_name from cwd_directory;
```

this should list your two directories.

run

```
select attribute_value from cwd_directory_attribute where directory_id = '&lt;ID_from_your_LDAP_dir&gt;' AND attribute_name = 'directory.cache.synchronise.interval';
```

this should show "60"

you could run an update query but please shut down confluence before and make a backup so just in case something breaks you can get back to the previous state


author: C. Faysal
body: let me know if you need help building the query...

if you only got these two directories you could run this:

```
update cwd_directory_attribute set attribute_value="&lt;new_value_here&gt;" where directory_id = (select id from cwd_directory where directory_type NOT LIKE 'INTERNAL') AND attribute_name="directory.cache.synchronise.interval";
```

check if everything is ok:

```
select * from cwd_directory_attribute where directory_id = (select id from cwd_directory where directory_type NOT LIKE 'INTERNAL');
```

start confluence


author: Peter Binney
body: Yes, the update works - many thanks.

Note: the values in the table are in seconds not minutes (as used in the UI).

I had set the interval to 240 minutes on installation which showed as 14400  
So I updated in the table back to 3600 (1 hour).


author: Naren
body: The default synchronisation interval set is 60 minutes. You may be able to change this default interval under the User Directories configuration screen.

Hope it helps!


Tags: user-management
Confluence editor fonts in Safari 6.0.2
Asked by Brian Topping:

I know this isn't an issue with Confluence per se, but the problem only happens when I am editing in Confluence 4.3.6 and I'm hoping someone can help me.

When a user edits documents in Confluence 4.3.6 in Safari 6.0.2, the fonts in TinyMCE are all set to Times Roman. It seems like a style sheet problem, but the same machine does not have the same problem if a new user account is created and the editor is loaded from there. So it's definitely something with this particular user's account. I tried re-installing Safari, flushing the user font cache using atsutil, and resetting some components with Safari-\>Reset Safari.

Does anyone recognize this? Complete answers not required, anything will help!


Answers:
author: LuizA
body: Hello Brian,

It's a little weird this behaviour, so in this case I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and then post the detailed steps to reproduce this behaviour, so we can take a better look into this with you.

Cheers,

LJ.


Tags: font

safari
Settings for UWC to import to OnDemand Confluence?
Asked by Jonathan Dodson:

I am trying to import some Trac pages into Confluence OnDemand and when testing connection I am receiving the following error:

SETTINGS "To Confluence":

Address: mysite.atlassian.net  
Login: adminUser  
Password: \*\*\*\*\*\*  
Space Key: KEY

ERROR:

Testing Connection Settings... FAILURE:

Problem with User setting: BAD_SPACE or USER_NOT_PERMITTED

Either the space does not exist, or the user has no access to that space.

-----

I then tried with SSL after setting trustall=true:

SETTINGS "To Confluence":

Address: [https://mysite.atlassian.net
Login:](https://mysite.atlassian.net%3Cbr%3ELogin:) adminUser  
Password: \*\*\*\*\*\*  
Space Key: KEY

ERROR:

Testing Connection Settings... FAILURE:

Problem with User setting: BAD_SETTING

If you're attempting to connect to an SSL protected URL, make sure you've set your truststore and password, or set trustall to true.

See Help -\> Online Doc -\> SSL Support

----------

Does anyone have any suggestions on how to get the connection to work????


Answers:
author: Jeremy Biddle
body: same problem here. Ever get it fixed?


author: Jonathan Dodson
body: I've also tried:

<http://mysite.atlassian.net/wiki>

and

<https://mysite.atlassian.net/wiki>

with no luck


Tags: cloud

confluence-cloud