youngmon/atlassian-qna huggingface dataset:
Is there a way to search for a portion of a label?
Asked by Steven Johnson:

I am trying to create a condition with Jira Automation that will check if any labels exist that end with "_XYZ", so I'm trying to use JQL search to figure out if that can be done. Is there a way to search for just a portion of a label (say in the Labels 1 field) that contains the _XYZ ending (ex. 1234_XYZ)?

We are not able to add third party add-ons, so I'm wanting to know if this is possible in any way?

Thanks!


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Steven Johnson](/t5/user/viewprofilepage/user-id/4999534)

to the best of my knowledge, this isn't available in plain JQL. The only native solution that I can think of to find these issues is to export your data to e.g. CSV and perform your search in post-processing.

I understand that you are looking for a built-in solution, but in case a Marketplace app should become an option for you, you'll have a number of apps available. I'll add more information below.

Hope this helps,

Best,

Hannes

comments: author: Hannes Obweger - JXL for Jira
body: ... and to expand on my last point: If a Marketplace app should become an option for you, I think you'd like the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=datacenter&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2767519).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting* - as well as the ability to filter issues via [*regular expressions*](https://developer.mozilla.org/en-US/docs/Web/JavaScript/Guide/Regular_expressions/Cheatsheet).

With regular-expression-based filtering, you can apply pretty much any logic, including the one that you are after:

![regex-filtering-labels-suffix.gif](https://community.atlassian.com/t5/image/serverpage/image-id/338341iF8A25DF4E59EDED7/image-size/large?v=v2&px=999 "regex-filtering-labels-suffix.gif")

The regex that I'm using is

```
.+_XYZ
```

- but of course, you have full control over that.

Once you've identified your issues, you can work on them directly in JXL (e.g., bulk edit them via copy/paste), or trigger various operations in Jira.

Any questions just let me know!


author: karim -Atlassway-
body: Hello [@Steven Johnson](/t5/user/viewprofilepage/user-id/4999534) ,

Try out [Colored Label Manager](https://marketplace.atlassian.com/apps/1232559/colored-label-manager-for-jira?hosting=cloud&tab=overview) , it can helps you.

![](https://marketplace.atlassian.com/files/928ca03d-e117-4881-b28c-1e56b7549e34?fileType=image&mode=full-fit)

Atlassway

Karim


Tags: automation

data-center

jira-data-center

jql
How to escape regex in smart values
Asked by Raul Nemes:

Hi, I'm trying to replace 3 characters in a string as part of an automation condition. What I want to do is find each { } \~ and replace any of them with a space. My comment.body string will have multiple occurrences of those characters throughout.

effectively I'm trying: {{comment.body.replaceAll(REGEXGOESHERE, " ")}}

I want to use ({\|}\|\~) in place of REGEXGOESHERE

When I try this it fails to get the comment body.

Any thoughts?


Answers:
author: Raul Nemes
body: was able to get the Regex to work with \[{}\~\] instead.


author: Divyanshu Gupta
body: \[\\{\\}\\\~\]


Tags: cloud

jira-cloud
Is there any way to associate a user to the Auto-Managed functionality for Sprints?
Asked by thomasmassengill:

If you use the "Start and complete sprint automatically" functionality within the Edit Sprint selection, you have the ability to move all open items to the next sprint. In the activity log, it shows that an Anonymous user moved these items to the next sprint. ![AnonymousUser.png](https://community.atlassian.com/t5/image/serverpage/image-id/338254i009EBFF5D29928BD/image-size/large?v=v2&px=999 "AnonymousUser.png")

I really think this should be logged as the user that configured the auto-managed schedule for the sprint and not "Anonymous".


Answers:
author: thomasmassengill
body: I reached out to Atlassian Support and they created this support case on my behalf. Feel free to vote on this case as well:

<https://jira.atlassian.com/browse/JSWSERVER-26050>


author: Nicolas Grossi
body: [@thomasmassengill](/t5/user/viewprofilepage/user-id/4183256) I think that currently is not possible, if you have an active license you might contact support.atlassian.com


Tags: data-center

jira-data-center
Inability to create sprint on Company Managed Software Project - Scrum Board
Asked by Elena Papa:

I have been tasked to transfer some specific issue tickets to a Scrum board so the team can do them in Sprints.

I can create Sprints in a Team Managed Project but I can not transfer the board using a filter, so I switched to a Company Managed Project so I could transfer those tickets from a Service Project using a saved filter to my Software Project so I can have access to some specific tickets and also create sprints.

Is that a feature that is possible? I am wondering why I am not allowed to create a sprint. I am project admin as well so I have the right permissions.


Answers:
author: Mikael Sandberg
body: Hi [@Elena Papa](/t5/user/viewprofilepage/user-id/5553797),

Welcome to Atlassian Community!

What does your filter that the board uses look like? Is it only including the two projects in question or is it broader then that? In order to create sprints you need to have that permission in all projects that the filter is considering, so if the filter is too broad it could be that you do not have that permission on a project.

comments: author: Elena Papa
body: I definitely don't think I have permission on the Service Project I am pulling the issues from, since I am 5 days new to the team so that is definitely it.

Thank you very much!


author: Elena Papa
body: Ok so, that did not work. I am checking the permissions on the Project I am pulling the issues from with a filter and this is what it says. I am now an admin in that project but what does that mean?![2024-07-26_15-58-07.png](https://community.atlassian.com/t5/image/serverpage/image-id/338271i19913D78BFC9D346/image-size/large?v=v2&px=999 "2024-07-26_15-58-07.png")


author: Mikael Sandberg
body: Okay, if the atlassian-addons-project-access is the only one that have Manage sprints then you would need to update the permission scheme to at least also include Administrators. This is the default settings:

![Screenshot 2024-07-26 at 1.24.12?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338272iB868D83F424C367E/image-size/large?v=v2&px=999 "Screenshot 2024-07-26 at 1.24.12?PM.png")


author: Elena Papa
body: That worked!!!

Thank you!


Tags: cloud

jira-cloud
How to Find and Update multiple Filters?
Asked by Hadas Virtzberg:

Hello!

I use Jira Cloud and have access to Scriptrunner. I'm trying to find and update all of the filters with a specific 'issuetype= art feature,' get and see a list of them, and then update them to 'issuetype=feature.'

I would be happy to hear your advise :)


Answers:
author: Trudy Claspill
body: Hello [@Hadas Virtzberg](/t5/user/viewprofilepage/user-id/5553726)

Welcome to the Atlassian community.

There is no method in the native Jira Cloud UI to search for filters based on the JQL they use.

Also it is not possible to access the backend database directly, which is what I would recommend if you used self-hosted Jira Server or Jira Data Center.

Have you explored the REST API for filters?

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-group-filters>

I don't see a method there for finding filters based on their JQL either. You would have to retrieve all the filters and then parse the results yourself to find the ones that match your criteria. You would then use another API call to update the JQL of each filter.


Tags: cloud

jira-cloud
who owns the admin access for my jira account?
Asked by Maneendra Kasyap Sanagavarapu:

I want to add some webhooks in jira but i am not able to see the jira settings. Can some help me in getting that.


Answers:
author: Mikael Sandberg
body: Hi [@Maneendra Kasyap Sanagavarapu](/t5/user/viewprofilepage/user-id/5553719),

Welcome to Atlassian Community!

You are better off asking your IT team this question, the community is mainly made up of Atlassian customers and as such we do not have access to other customers instances.


Tags: cloud

jira-cloud
if there is a way to hide work item fields by "role" and not globally by work item
Asked by Lucy Chien_ Chialing:

For align product.

if there is a way to hide work item fields by "role" and not globally by work item

Thanks so much !!!


Answers:
author: Trudy Claspill
body: Hello [@Lucy Chien_ Chialing](/t5/user/viewprofilepage/user-id/5542599)

When you say "work item" do you mean Jira issues?

Are you working with issues in a Team Managed project or a Company Managed project? You can get that information from the Type column on the View All Projects page under the Projects menu.

You can hide entire projects from view based on the allocation of Permissions for that project.

If you want to hide issues within the project, you would need to implement Issue Security. The implementation is different for Team Managed projects and Company Managed projects.

Team Managed:

Restrict visibility based on issue types using project roles: <https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/#Setupissuetypesinnextgenprojects-restrictIssueTypesRestrictaccesstoanissuetypeinyourteam-managedsoftwareproject>

Restrict issues individually based on project roles: <https://community.atlassian.com/t5/Jira-articles/Announcement-Control-access-to-your-issues-on-next-gen-using/ba-p/1430115>

Company Managed:

<https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/>


Tags: cloud

jira-align

jira-cloud
How to reactivate a Jira Service Management subscription
Asked by Jon Holt:

We are recieving the message, "Your Jira Service Management subscription has been deactivated" if I try to reactivate i just go round in circles with url after url of how to get to subscription details. Please can someone help details of our account are:

Entitlement number: E-3ZE-564-NQD-PHE  
wedobusinessservices.atlassian.net


Answers:
author: Trudy Claspill
body: Hello [@Jon Holt](/t5/user/viewprofilepage/user-id/5553682)

Welcome to the Atlassian community.

Was it a paid subscription or a free subscription? If paid, was it being paid monthly or annually?

Have you checked out the answer from the Atlassian Team Member on this post?

<https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563>

Your billing contacts for the subscription should've received emails prior to the deactivation with an explanation about why the product was going to be deactivated. Do you have that information?

If it was a paid subscription and there was a billing problem, your billing contacts should be able to update the billing information.

You can find more information about managing your subscriptions here:

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/>

If that is not successful, you can reach out directly to the billing/purchasing/licensing team through this web page:

<https://www.atlassian.com/company/contact/purchasing-licensing#/>

If you are still struggling after reviewing that information, let us know. We can contact then raise this post to the attention of Atlassian team members.


author: Nicolas Grossi
body: [@Jon Holt](/t5/user/viewprofilepage/user-id/5553682) Welcome! check this thread and contact support.atlassian.com if it is needed.

<https://community.atlassian.com/t5/Jira-Service-Management/Reactivated-JIRA-Service-Management-afraid-to-start-billing/qaq-p/2262542>


Tags: cloud

jira-cloud
Auto assign based on days of the week
Asked by Jeffrey Bistrong:

I have an automation in place that auto assigns based on the day of the week.

If Monday set assignee to A

Tuesday set assignee to B

....and so on.

However, our company has alternating Fridays off and I can't figure out a way to configure this in automation such that the assignee is updated every other Friday.. If anyone has suggestions please let me know. ![Monosnap Rule builder - Automation - Jira 2024-07-26 09-25-49.png](/t5/image/serverpage/image-id/338205iF57BFE68AA2B2C38/image-size/large?v=v2&px=999 "Monosnap Rule builder - Automation - Jira 2024-07-26 09-25-49.png")


Answers:
author: Bill Sheboy
body: Hi [@Jeffrey Bistrong](/t5/user/viewprofilepage/user-id/1190841)

First thing, have you considered using a Lookup Table for the day-of-week to assignee mapping? That will shorten the rule a bit and ease maintenance / risk of rule errors.

Next, for your original question: you could use the weekOfYear and test if it is even or odd and make the decision.

Kind regards,  
Bill

comments: author: Jeffrey Bistrong
body: thanks ill try that


author: John Funk
body: [@Jeffrey Bistrong](/t5/user/viewprofilepage/user-id/1190841) - Did you get this working?


Tags: automation

cloud

jira-cloud
Finding and Removing a User from Watcher Lists in Jira
Asked by Kevin Lu:

Dear Jira Experts,

One of my co-workers has been reassigned to another department and will no longer need to use Jira.

However, many issues (tickets) have him listed as a Watcher. In this case, **how do I ++find++ all the issues where he is a Watcher so I can remove him from the Watcher list?**

Thanks!


Answers:
author: John Funk
body: Hi Kevin,

You can run a query in the search for Watcher = account ID or name of user

Then click the 3 dots menu and select Bulk change. Follow the prompts to choose all of the issues. Then Choose Stop Watching Issues.

comments: author: Trudy Claspill
body: I think that only the user themselves can use the Stop Watching option in Bulk Change. I don't think one user can use that to remove another user from the Watchers list of multiple issues.


author: John Funk
body: Doh! Yes, forgot to mention that you need to have the user do that.

And now that I think about it, just have them do

Watcher = currentUser()

Thanks [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) !!!!


Tags: data-center

issue

jira-data-center

watcher
Por que o Jira n?o est? criando o quadro/painel quando crio um novo projeto kanban?
Asked by Iosnir Siqueira:

Eu criei um novo projeto kanban administrado pela empresa, mas o Jira n?o criou um quadro/painel para o projeto de forma autom?tica.

Quanto tento criar o painel de forma "manual" pela op??o "Criar Painel" e seleciono a op??o "Quadro de um projeto existente", o novo projeto n?o aparece na lista de sele??o dos campos "Projeto" e "Localiza??o". ? como se o projeto ainda n?o existisse, mas ele aparece na minha lista de projetos quando seleciono a op??o Projetos \> Visualizar todos os projetos, no topo da p?gina.


Answers:
author: Trudy Claspill
body: Ol? [@Iosnir Siqueira](/t5/user/viewprofilepage/user-id/5300783) ,

Qual ? o tipo de projeto listado na p?gina Exibir todos os projetos?

Qual modelo de projeto voc? selecionou quando criou o projeto?

---

Hello,

What is the project type, as listed on the View All Projects page?

Which project template did you select when you created the project?

> Why isn't Jira creating the board when I create a new kanban project?
>
> When I try to create the panel "manually" using the "Create Panel" option and select the "Frame from an existing project" option, the new project does not appear in the selection list for the "Project" and "Location" fields. It's as if the project doesn't exist yet, but it appears in my projects list when I select the Projects \> View all projects option at the top of the page.


Tags: cloud

jira-cloud
Self-mention
Asked by Lucifer:

Hello! Help me please. How can I make it so that if I mention myself via "@" in my task, where I am both the author and the performer, I receive notifications by email? Now, I do not receive such notifications. If in the personal settings of Jira I enable the checkbox so that I receive notifications if I make changes to the task myself, then I receive notifications if I mention myself. But then I also receive notifications if I edit the task, for example, the description menu. How can I make it so that if I mention myself via "@" in my task, where I am both the author and the performer, I receive notifications by email?


Answers:
author: Cristian IONESCU
body: Hi Lucifer,

Hope you are doing well.

Please go to you Avatar( right top corner). Click on it. Select "Notification" and then check from "Send me emails for issue activity" the tab with "You make changes to issues".

comments: author: Lucifer
body: yes, I did that. But then I get notifications if I just edited, for example, the task description. And I need it to come only if I mentioned myself via "@" in the comments.


author: John Funk
body: Hi Luc - Welcome to the Atlassian Community!

Why would you need that? You should be using Jira for all of your communication on the issue.

comments: author: Lucifer
body: I need this so that I can see this mention in my email. I rely on email quite heavily in my work. And I want to see mentions in tasks, even if it is made by me in my task, in my email.


author: Lucifer
body: I saw that this could be done at my previous job, in version Jira 8.20.7, but in the current version I can't find how to set it up.


author: John Funk
body: Well, that doesn't make a lot of sense me, but to each it's own. Regardless, it's all or nothing. You either get the email for everything you do, or nothing.


Tags: cloud

jira-cloud
How do I order the results by a custom key with the sequence (abc-2509, abc-2616, abc-1403, abc-1402
Asked by Jyoti Varade:

I need to order the issues by a custom key order:

`project = "ABC" AND key IN (abc-2509, abc-2616, abc-1403, abc-1402, abc-2581, abc-2596) ORDER BY FIELD(key, abc-2509, abc-2616, abc-1403, abc-1402, abc-2581, abc-2596)`"


Answers:
author: Jim Knepley - ReleaseTEAM
body: Jira doesn't support custom sort orders, just "asc" and "desc"

This was discussed fairly recently in [another thread](https://community.atlassian.com/t5/Jira-questions/Where-can-I-find-a-complete-list-of-all-ORDER-BY-options/qaq-p/1572664).


Tags: cloud
What?s the alternate to track all deployment projects? We shall understand by project how many prod
Asked by Venkata Subbarao Harish Nimasakavi:

What's the alternate to track all deployment projects?

We shall understand by project how many products are deployed and how much efforts are kept by project Vs. product.


Answers:
author: Lisa Forstberg
body: Hi [@Venkata Subbarao Harish Nimasakavi](/t5/user/viewprofilepage/user-id/3770871) ,

I think you better expand the context around your needs for us to help you more efficiently. Please describe more in detail what you want to achieve.

As Jira is superflexible a Jira project may be equivalent to one or more product development intiatiives as well as one or more "delivery projects" or be encompassing a bit of both. If you need to track the effort involved and compare the effort involved in product development versus project deliveries you need to design the jira configuration to help the users differentiate between the two classes or work.

best regards

Lisa


Tags: cloud

confluence

jira-cloud
Plan within Jira
Asked by Blake Burroughs:

I was able to use Plan in Jira but now I'm on the free version Plans does not exist. Is there a way to create the plan view in Jira without the Premium version?


Answers:
author: Adri?n Garc?a Gonz?lez
body: Hi [@Blake Burroughs](/t5/user/viewprofilepage/user-id/5523663) welcome to the Atlassian Community!

In the free version of Jira you can use what it calls Timeline, which is a limited version of the premium license Plans.

In the Timelines you can see a roadmap or gantt of the project, the limitations are that the scope is limited to the project itself and you need to use epics to see the Timeline.

You can see more information [here](https://www.atlassian.com/software/jira/guides/basic-roadmaps/overview#epics).

I hope you find it helpful, best regards!

comments: author: Blake Burroughs
body: Thanks!


author: Adri?n Garc?a Gonz?lez
body: I hope my answer has been helpful to you, if so I would be grateful if you would accept my reply.  
Thank you, best regards!


author: John Funk
body: Hi Blake - Welcome to the the Atlassian Community!

You can create a Timeline for a single project. But you will not be able to create Plan, which allows multiple projects in a single Plan without the Premium version.


Tags: cloud

jira-cloud

jira-software
Posso Usar o Trello em Android?
Asked by Estrat?gia Vencedora:

Oi Gostaria de saber se funciona bem em Android?


Answers:
author: Sushant Verma
body: Hi [@Estrat?gia Vencedora](/t5/user/viewprofilepage/user-id/5428778)   

Welcome to the community!  

Trello's knowledge base is currently being used to host help and how-to's for our web interface (<http://www.trello.com>). For help with our Android app, first check out [Trello Android App](https://trello.com/b/ud59t1fL/trello-android-app) board. If you have questions after checking out the board, feel free to [reach out to support](https://trello.com/en-US/contact#/).  

Regards,  
Sushant Verma
Trello l?dt nicht
Asked by Maurice Benito Weitner:

Hallo ihr alle,

scheinbar funktioniert Trello derzeit nicht? Ist das dem Atlassian Team bekannt?   

Laut Chrome Console schl?gt die Verbindung zum Socket fehl und anschlie?end werden viele Responses 429 (Too many requests) geschmissen.

Vielen Dank schonmal im Voraus


Answers:
author: Sneha Dhavande
body: Hi there,

We sincerely apologize for the trouble you're experiencing.

Our engineering team is currently investigating the issue with Trello and is diligently working to restore normal operations as swiftly as possible.

For further updates and details regarding the outage, please refer to our [Statuspage](https://trello.status.atlassian.com/)

Thank you for your patience and understanding as we work to resolve this issue.

Best regards,

Sneha
Probblem with app
Asked by Stefan Zaric:

I have problem with app when frend add item nobody can see that item and app on the web not working


Answers:
author: Sneha Dhavande
body: Hi Stefan!

Welcome to the Trello Community!

Is the card prop issue currently affecting Trello, or is it something that occurred earlier today? I ask because Trello is currently experiencing an outage.

Our engineering team is actively investigating the issue and is committed to resolving it as quickly as possible. Could I kindly ask you to give Trello some time and attempt the action again later? If you encounter any further difficulties, please don't hesitate to inform me. I'll be monitoring this thread closely and will assist you promptly.

For further updates and details regarding the outage, please refer to our [Statuspage](https://trello.status.atlassian.com/)

Thank you for your patience and understanding as we work to resolve this issue.

Best regards,

Sneha