youngmon/atlassian-qna huggingface dataset:
Insert content between top of page and table
Asked by Stephen Fromm:

I created a page, and then a table at the top of the page. Now I want to insert content above the page, but I can't seem to do it in the editor.


Answers:
author: Jesse Kona
body: Put your cursor at the beginning of the header for the first column of the table

![Screenshot 2022-04-08 084901.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/192200i7AACB8E8624B7D52/image-size/large?v=v2&px=999 "Screenshot 2022-04-08 084901.jpg")

then press the left arrow on your keyboard twice. The cursor should now be to the left of the entire table (and big, as tall as the table).

![Screenshot 2022-04-08 085019.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/192201i13A1CB4F5F7143EF/image-size/large?v=v2&px=999 "Screenshot 2022-04-08 085019.jpg")

Now, hit enter to create a space above the table but below the header.

comments: author: Fadoua
body: [@Jesse Kona](/t5/user/viewprofilepage/user-id/4579591) hitting the cursor twice is the trick. It never worked for me before but after hitting twice it did it. That's why I suggested the layout because I have been doing it. Thanks for the trick!


author: Jesse Kona
body: [@Fadoua](/t5/user/viewprofilepage/user-id/655791)glad to hear it!


author: Joan Milewski
body: Thank you so much! I had the same question and your answer solved it for me!


author: Darryl Lee
body: Hi [@Stephen Fromm](/t5/user/viewprofilepage/user-id/1872905) ,

This is Darryl. I am here to help.

I just tested it, if you begin editing the 1st column of the 1st row, hits the left carrots (left direction key) keys twice, and following hit the return/enter, you will be able to have an empty line on top of the table.

For example:

<https://share.getcloudapp.com/yAuKKdd7>

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


author: Fadoua
body: [@Stephen Fromm](/t5/user/viewprofilepage/user-id/1872905)

Try to add layout and you will be able to achieve the result you are looking for

![Screen Shot 2022-04-08 at 11.41.37 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/192199i9C00EE16306CB60B/image-size/large?v=v2&px=999 "Screen Shot 2022-04-08 at 11.41.37 AM.png")

Let me know if you have any questions.

Best,

Fadoua
can confluence autogenerate a tracking number in order to track progress
Asked by Joseph Dorshefski:

autogenerate tracking numbers to assign to a task for tracking purposes


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Joseph Dorshefski](/t5/user/viewprofilepage/user-id/4867447)

That sounds like a need that might be better met by Jira since Jira issues are automatically created with a unique issue key and you can configure workflow statuses to track progress.

You could then display Jira issues on a Confluence page using the Jira macro in order to see the current status of the tasks without having to go into Jira.


author: Sachin Dhamale
body: [@Joseph Dorshefski](/t5/user/viewprofilepage/user-id/4867447)

Welcome to the community

May I know based on what action you want to generate the tracking number?

You can use the script runner plugin for confluence their you can write script to generate tracking number automatically


Tags: confluence-server

server
"Grant all users permissions for this space" completely broken on free plan?
Asked by Jared Wong:

I can't find a way to report this as a free user without a support plan, but it looks like this feature is totally broken. My team imported an old Confluence self-hosted server database into the free Cloud plan, and it included some space permissions which we need to wipe out. This feature works on individual pages, but the feature to "Grant all users permissions for this space" constantly errors out even from accounts with full admin permissions. According to Chrome's inspector, the actual error is this:

```
java.lang.IllegalArgumentException: You are not allowed to add the SETPAGEPERMISSIONS permission to the anonymous user.
```

It seems like it should be a pretty easy fix on their side of things, since it looks like the blanket permissions are just being set in an invalid way, but I can't see a way around this from the user side. Does anyone know a way around this? Without being able to reset all of the permissions, my team is unable to work with this space.


Answers:
author: Stephen Sifers
body: Hello Jared and welcome to the Community!

It is unfortunate to hear about a permissions issue as soon as you were migrated into cloud. I can confirm this is an issue our Support teams will have to resolve and I will be creating a support case on your behalf.  

This issue does seem to be a very edge case issue, and we do have a bug recorded for this matter: [Override all permissions on spaces ends up in error.](https://jira.atlassian.com/browse/CONFCLOUD-73248)

With that said, please check your inbox shortly for an email from support to help resolve this issue.

Regards,  
Stephen Sifers

comments: author: Mark Simpson
body: has this resolved? I'm experiencng this 2 yrs later


Tags: atl-rvw

cloud

confluence-cloud
How do I get rid of this spacing in between two lines of text?
Asked by Amy Zheng:

![Untitled.jpg](/t5/image/serverpage/image-id/192189iD64A09F688ACEB08/image-size/large?v=v2&px=999 "Untitled.jpg")


Answers:
author: Jesse Kona
body: \<Shift\>+\<Enter\> between lines will give a smaller spacing.

++Normal enter++ {#toc-hId--1178909850}
---------------------------------------

Text 1

Text 2

++Shift+Enter++ {#toc-hId-1308602983}
-------------------------------------

Text1  
Text2

comments: author: Amy Zheng
body: Why do they make it so unintuitive? Was there a setting to make this the default? If I recall correctly, the old editor had Paragraph format.


author: david.mockridge
body: In July 2023 this is still an issue.

Vote to get it fixed here in the Jira list of things users would like fixed:  
<https://jira.atlassian.com/browse/JRACLOUD-75312>  

The control + Enter workaround has an effect but still does not narrow the line spacing much.

<br />

It is also clunky, needs to be done on every line.  
You can upvote this issue at the above link.


Tags: cloud

confluence-cloud
Is there a tool for migrating Confluence Cloud data to SharePoint?
Asked by Ann Dunn:

My department has been tasked with migrating Confluence data of some departments into SharePoint. How do we best proceed with this effort? Are there steps that you can provide to help us do this efficiently? Is there a tool for this exercise?

Thanks.

Ann


Answers:
author: Mike Rathwell
body: Hi [@Ann Dunn](/t5/user/viewprofilepage/user-id/4641798)

I think the best approach is on [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) answer [**here**](https://community.atlassian.com/t5/Confluence-questions/Move-all-information-from-Confluence-to-SharePoint/qaq-p/1809667). This is one I don't see come up all that often as SharePoint is kind of a step backwards in functionality and will add another source of truth vs. keeping all the things in one place.

Regardless, I hope that post gets you going

comments: author: Ann Dunn
body: Thank you very much for the lead Mike. I have sent it over to the Infrastructure team and they will be reviewing Kishan's suggestion later this week.

Best Regards,

Ann


Tags: cloud
IP Allowlist only for Anonymous users
Asked by Emils Rudbahs:

Hello experts,   
We are moving to cloud and now we are hit wall for users that require read-only access (unlicensed users) to view content in our companies Confluence tenant.  

As I understand, that is possible with option - anonymous access but, in my opinion, there is flaw - that everybody in internet can access it. That is a big no-no.  

In Premium subscription, there is option for IP whitelisting, but, if my understanding is correct, it impacts everybody, even licensed users and that beats the purpose of Cloud solution for flexibility and ease of use.   

Maybe You have some suggestions what is the best practice to grant access to read-only content to unlicensed users ?  

Open for anything to widen my few and maybe will find the correct solution for our needs


Answers:
author: Dmitry Sharkov
body: We have the same issue.  
I have not found a way to have IP Allowlisting only apply to anonymous visitors and not authenticated users. This feature is probably the main reason we opted for the Premium licensing tier instead of the one below.

This seems to be a massive oversight in terms of usability but it may be that Atlassian never considered this use case and sees IP Allowlisting as simply a general security measure.


author: Ivan Lima
body: As you described, for cloud, anonymous access will expose your content to the internet; yes, IP allowlisting rules can restrict it further, but it applies to all users, including customers. To my knowledge, [read-only](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-read-only-access-and-licensing) access to unlicensed users it's either opened to the internet or restricted by using [IP allowlisting](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/).


Tags: cloud

confluence-cloud

whitelist
Edit button in Attachment List Missing
Asked by Stephanie Simons:

Hello,

About two weeks ago half of my team and me lost the "Edit" button for files in the Attachments list on our Confluence pages. I have reached out to our internal Help Desk team but their proposed solutions have not worked. They suggested we clear our browsing history and "restart service" and "repair app" through Zscaler.

Is there a way to get the Edit button back so we can edit our files right from Confluence? We are currently downloading each file and then uploading it back to rewrite over the previous version.

![Screenshot 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/192176i83F5D55A8CD961BF/image-size/large?v=v2&px=999 "Screenshot 1.png")


Answers:
author: Thiago Masutti
body: Hi [@Stephanie Simons](/t5/user/viewprofilepage/user-id/3640204)   
Welcome to the Atlassian Community.

When you mention half of your team lost this feature, does it mean the other half (or any other Confluence user) can still access the missing feature?

If you preview the file, do you have the Edit button on the top right?

I would recommend checking if you have the same behavior on different browsers (i.e. Chrome and Firerox).

Kind regards,  
Thiago Masutti

comments: author: Stephanie Simons
body: [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) - Some of the team still have access to that feature, but each day we find new individuals who lost the Edit button.

The preview of the file has the edit button missing as well.

We use Chrome already and I checked FireFox but the feature is also missing. IE does not support confluence when I try through that browser.

Thank you for your suggestions! Does this additional information provide you with any other thoughts on solutions?

Best,

Stephanie Simons


Tags: attachment

confluence-server

edit

file

server
I need the list of Enhancements/Improvements of Confluence DataCenter since Version 7.13 LTS to till
Asked by priyanka avula:

I need the list of Enhancements/ Improvements of Confluence since Version 7.13 LTS to till


Answers:
author: Barnali Putatunda
body: HI Priyanka,  

You can find all the details in Confluence release noted published by Atlassian for each release.  
You will find it here: <https://confluence.atlassian.com/doc/confluence-release-summary-160006346.html>  

and a brief summary here: <https://confluence.atlassian.com/doc/confluence-release-summary-160006346.html>  

comments: author: priyanka avula
body: Hi Barnali,

Thank you so much for sharing the links.

It works!


Tags: confluence-server

server
how to give edit permission to a specific group for a single page
Asked by Kathy Guo:

I need to give certain group Edit permission a single page while keeping View permission to to other pages under Space.


Answers:
author: Ste Wright
body: Hi [@Kathy Guo](/t5/user/viewprofilepage/user-id/4867040)

You want to use page restrictions - check out how these work here:

* **Server/DC:** <https://confluence.atlassian.com/doc/page-restrictions-139414.html>
* **Cloud:** <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

For clarity, as edit restrictions are not inherited down a page tree, you'll need to:

* Set each single page to view only...
* Except the one page you want to provide edit access to

Ste


author: Fabio Racobaldo _Herzum_
body: Hi [@Kathy Guo](/t5/user/viewprofilepage/user-id/4867040) ,

welcome to the Atlassian community!

You need to provide specific edit restrictions for all other pages. Keep in mind that page restricition works from the page and for all nested subpages.

I know that it's not a simple way specially if you have a lot of groups/users accessing to your space. My Suggestion is to create two roots, one for all the other pages with restriction for edit for all groups you need and another root containing all pages editable for your specific group.

It should be more simple.

Fabio
How to find average days of closed tickets in a month.
Asked by vasanth:

Hello All

I have requirement

In a project how can we find average days of closed tickets in a month.

like suppose

in a month closed tickets are 100. I need to find the average days as 3.3 days something

can any one help on this.


Answers:
author: Darryl Lee
body: Hi [@vasanth](/t5/user/viewprofilepage/user-id/3447449) ,

I am wondering if this [Community thread](https://community.atlassian.com/t5/Jira-questions/Open-closed-tickets-per-day-and-priority/qaq-p/1226663) is helpful for your inquiry?

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: vasanth
body: [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306)

Just some information from any of the member in Community .

can you help me on this [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306)


Tags: confluence-server

issue

jira

jira-core-cloud

jira-server

jira-software

report

server
confluence data center closed/open network
Asked by Peter:

Hello,

is it possible to use Confluence data center on a closed network and open network?

also is it possible to use some users onpremise and some on cloud?

or would this require seperate licenses?


Answers:
author: Ste Wright
body: Hi [@Peter](/t5/user/viewprofilepage/user-id/4666329)

Not sure what you mean for the first question - are you asking about using a Cloud infrastructure vs locally hosted?

A good starting point for infrastructure/architecture options might be this page: <https://confluence.atlassian.com/enterprise/atlassian-data-center-architecture-and-infrastructure-options-994321215.html>

*** ** * ** ***

For the second question, this would require two separate licences - Data Center and Cloud licensing is completely separate.

Ste


Tags: confluence-server

server
How can i reference the table view merger with smart dropdown?
Asked by Chad Lee:

Hello,

i want to create a dropdownlist (Confiforms) with parameters from a table which is created with the function tableview merger.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/192150i5E22003A01D0B000/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/192151iD81A9637431B6C9E/image-size/large?v=v2&px=999 "image.png")

I hope someone can help me. Right now i can only reference a from this list(Confiforms field definition).

*** ** * ** ***

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/192152i24714626305F9657/image-size/large?v=v2&px=999 "image.png")

Regards,

Chad


Answers:
author: Alex Medved _ConfiForms_
body: Hi

In ConfiForms you can have a dropdown that has sources from another form, database query or web service (or file like Excel)

You cannot have a dropdown in ConfiForms that uses some arbitrary table as a source for field values/options

Alex


Tags: confiforms

select-list
Tempo Timesheets Server favorite issues
Asked by Francisco Cohen:

Hi,

I'm using Tempo Timesheets server 11.9.0 (#1767258)

I need to set issues as favorite and it seems it needs to be done on the issue picker menu. When I go into "my work", on the bottom right corner I don't have any where to click to unhide the issue picker panel.

Where can I get this menu visible?

Thank you,

Francisco


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Francisco Cohen](/t5/user/viewprofilepage/user-id/3436583) ,

if you are talking about JIRA Tempo Timesheet, you can add an issue as favourite one just clicking on the star on the right.

Please take a look to the following screenshot :

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/192163i8760DE26484A0E57/image-dimensions/329x273?v=v2 "Immagine.png")

Hope this helps,

Fabio

comments: author: Francisco Cohen
body: Thank you Fabio, it helped!


author: Fabio Racobaldo _Herzum_
body: I'm happy for that. Please [@Francisco Cohen](/t5/user/viewprofilepage/user-id/3436583) , mark my answer as accepted


author: Chris Chappelear _Tempo_
body: Hi [@Niteshkumar Shah](/t5/user/viewprofilepage/user-id/5132413) and welcome to the community!

Timesheets users have the ability to configure the issue panel to show the most pertinent issue lists based a on users preferences - such as **Assigned, Watched, Recent, Favorite,** and **Internal.**

The documentation outlining how to make this configuration is located [here.](https://tempo-io.atlassian.net/wiki/spaces/THC/pages/869302857/Using+and+Configuring+the+Issues+Side+Panel+-+Tempo+Server)

If you have any other questions, let me know.

-Chris


author: Niteshkumar Shah
body: Hi, I see that option and it works for me but for some of my team members it is not persisting. As soon as you come out of screen it disappears. How do I fix that?


Tags: confluence-server

jira-server

server

tempo

tempo-timesheets
Where can I check which Group is in which Space?
Asked by Tim Ewers:

We are currently in the process to revise our current confluence. Therefore we would like to see which group is representet in which space.

When clicking on the Group in die Administration concole I only get the useres who are represented in that group.

Do you guys have any Idea?

Many thanks in advace.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Tim Ewers](/t5/user/viewprofilepage/user-id/4866803) ,

welcome to the Atlassian community!

Unfortunately you can't do that by UI using builtin features. Btw, you can retrieve all these information through a DB query. Please follow this article <https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-group-can-access-720636535.html>

Hope this helps,

Fabio

comments: author: Tim Ewers
body: Hey Fabio,

many thanks for your quick response. We will try your suggestion.

Best regards,

Tim


Tags: confluence-server

group

server

space
Cant edit macro and auto suggest on search bar of web confluence is not working
Asked by Karan Girdhar:

I have recently shifted to my new machine and the confluence version is 7.13.0 (same as on the previous machine). When I login then the Auto suggest on the search bar doesn't show up. Also while editing any pages I cant edit the macros.

Could you please help in that.


Answers:
author: Brant Schroeder
body: [@Karan Girdhar](/t5/user/viewprofilepage/user-id/4866721) Welcome to the Atlassian community

Since updating have you cleared your browsers cache? Have you tried a different browser? Is this happening to just you or others as well? Has the new machine been optimized for hosting your confluence instance, does it have enough ram?
Vis?o geral dos Cards
Asked by Ed Bonani:

Eu gostaria de saber se ? poss?vel fazer uma vis?o geral de todos os cards que foram criados, visualizando as datas de vencimento em um ?nico arquivo.


Answers:
author: Iain Dooley
body: [@Ed Bonani](/t5/user/viewprofilepage/user-id/4114981) there's an upcoming "team table view" that will be native in Trello. The other tool I like for viewing timeframes and overviews in Trello is called Placker.
Jumping typing cursor
Asked by Kathy Mollman:

I find when I @ someone in my comment box the typing cursor jumps to either the title box or label listing and the typing continues there. Really troublesome when it overwrites the title of my Trello card.


Answers:
author: Stephen Addis
body: Does this behaviour happen with other browsers, or when the machine is fresh start.  

I use chrome for board admin, as ones like Brave, which is based on chrome, the anti-virus and anti-advert screening slows it down too much.  

I get the same time lag effect using other boards like peopleperhour, so know that for "productivity apps" I use chrome, brave for anything else.


author: Iain Dooley
body: [@Kathy Mollman](/t5/user/viewprofilepage/user-id/4114988) I think you should do a screencast with loom.com and send it directly to Trello support along with your OS/platform by going back to trello.com/contact
How do I open up the cards that I have already created?
Asked by kharveyaycc:

I typed up cards on one of my boards and they seem to be hidden and I don't know how to get them back.


Answers:
author: Iain Dooley
body: [@kharveyaycc](/t5/user/viewprofilepage/user-id/4114915) sounds like you've enabled a filter:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>


author: Viktoria Tamm
body: Hi!

Check if you accidentally archived the cards.

For that click on the **Show menu** button on the right and a menu bar will open.

Under **Stickers** there is option **More** and from there choose **Archived Items**.
Upload a file to google drive from Trello?
Asked by Kate Luby:

Can I upload a card attachment from Trello to Google Drive? or does this power up just work the other way?


Answers:
author: Iain Dooley
body: [@Kate Luby](/t5/user/viewprofilepage/user-id/4105779) the powerup only goes the other way, but I created this Trellinator function that would convert any file added to a card into a Google Drive link:

<https://gist.github.com/iaindooley/b500f5a367480fb258464f259df61eeb>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: google-drive