youngmon/atlassian-qna huggingface dataset:
How can I change confluence admin email? The version I used is 6.15
Asked by yang lei:

I want to change admin email ,but when I click Administrator \>\> User management\>\> Search for the user and click Edit ,the email cannot edit.


Answers:
author: Ollie Guan
body: Hello [@yang lei](/t5/user/viewprofilepage/user-id/3080898) ,

The User Directories is Microsoft Active Directory or Internal?

When configuring the directory, you can choose to make it read only, read only with local groups, or read/write. If you choose read/write, any changes made to user and group information in the application will also update the LDAP directory.

<https://confluence.atlassian.com/conf614/connecting-to-an-ldap-directory-965546167.html>
How to entegrate gamification on Confluence?
Asked by Simay G?ler:

Hi, in community.atlassian.com you use a gamification tool. We want to do this in our own Confluence workspaces to encourage our employees to be and work more productive. Is there any way to implement these to Confluence? ![Screen Shot 2019-09-05 at 11.41.10.png](/t5/image/serverpage/image-id/65243iAED18FBE5A34D205/image-size/large?v=v2&px=999 "Screen Shot 2019-09-05 at 11.41.10.png")


Answers:
author: DPKJ
body: Atlassian Community is not based on Confluence. So Gamification exactly like this is not possible in your confluence.

There is a [feature request](https://jira.atlassian.com/browse/CONFCLOUD-60020) logged for this, give your support here.

On Confluence Server, there is a plugin called "Karma".


Tags: cloud

confluence-cloud
How to assign a task to a creator of a page
Asked by Eli Lievens:

Hello,

I'm trying to assign a task to the creator of a certain page.

is it possible to embed this in a template, when a certain user creates a page from this template, automatically a task is assigned to this user?

thank you


Answers:
author: Eli Lievens
body: I found you can add a task in the workflow Markup editor, RTFM,

value references are used in the Workflow program;

{task:addcertaintask\|assignee=@creator@}

or {task:addcertaintask\|assignee=@author@\|note=explain what the task is}


Tags: confluence-server

server
How to change the image of size setting when importing a Word file into Confluence Page?
Asked by Dong Chen:

This is a Cloud version (not server).

How to change the image of size setting when importing a Word file into Confluence Page?

I know server version can but I can't do it with the Cloud verion.


Answers:
author: Diego
body: Hello there, Dong!

As I understand, you are having problems while resizing images in your imported pages.

If the above is correct, this impression can be because of our new editor experience in the Cloud platform. Here you can check more information about this new experience:
> * ++***[Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)***++
> * [++***Unable to resize images when they are added to a table***++](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html)

You can still resize images in your Confluence pages. The difference is that we need to **click and drag** the image borders. If you happen to have images inside tables, we need to either **resize the table column** itself or move the image to **outside the table** and then resize it. After doing it, we can move the image back into the table.

Here is also a feature request pointing to this. You can check the report here:
> * ++***[CONFCLOUD-66401 \|Unable to resize images when they are added to a table](https://jira.atlassian.com/browse/CONFCLOUD-66401)***++

Let us know your thoughts, Dong!


author: Ang?lica Luz
body: Hi Dong,

Welcome to Atlassian Community!  
When using the new editor in Confluence, it's not possible to resize the icon of the word document. You can add the macro where it has three options to change the size, but in this case, it won't show an icon, but the document for people to read it on the page.  
On the old view, it's the opposite. You can choose three different sizes for the icon, but the macro has only one size.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Confluence Docker Backup IO Exception
Asked by Philipp Kayser:

I try to backup manually in confluence but get the following error

### Cause {#toc-hId-1088021981}

java.io.IOException: No such file or directory  
at java.io.UnixFileSystem.createFileExclusively(Native Method)

#### Stack Trace:\[hide\] {#toc-hId-1778583455}

```
java.io.IOException: No such file or directory	at java.io.UnixFileSystem.createFileExclusively(Native Method)	at java.io.File.createNewFile(File.java:1012)	at com.atlassian.core.util.FileUtils.copyFile(FileUtils.java:405)	
domain...../backup.action
```


Answers:
author: Shannon S
body: Hello Philipp,

Thank you for contacting us. If you're still having issues with this, I would recommend having a look at the suggestions on the following thread:

* [Backups are failing since we moved to a new server](https://community.atlassian.com/t5/Questions/Backups-are-failing-since-we-moved-to-a-new-server/qaq-p/37153)

There's a suggestion to check your configuration and ensure that it's pointing to the proper location to save backups. You'll also want to make sure that it's not a permissions issue on that directory.

Let me know if you have any trouble.

Regards,

Shannon


Tags: backup

confluence-server

docker

server
How to apply for annual payment?
Asked by FeiXiTek:

I like Confluence Cloud 7 days later. I want to continue using it and intend to pay for it. My team is a small team of 10 people. How can I pay Confluence Cloud for the experience and use annual billing?


Answers:
author: Yevhen Rohovets
body: Hi, if you have now Confluence, you have support from Atlassian. For your case:

1) You should create a ticket in support when the support sales team can help you

2) In your billing interface in the owner's account, there is billing information, perhaps for cloud, Atlassian added a checkbox/switch to select the type of payment
Different toolbars in personal space and in general.
Asked by ????? ???????:

```
Good day!Tell me why the toolbar in personal space and in the usual are different?
```


Answers:
author: Yevhen Rohovets
body: Hi.

This is a "feature" of ?onfluence) Check [this topic](https://community.atlassian.com/t5/Confluence-questions/Why-are-the-toolbar-formatting-options-for-Overviews-and-Pages/qaq-p/1072778)

We try discussing this moment [in this topic](https://community.atlassian.com/t5/Confluence-questions/Empty-space-versus-Personal-space/qaq-p/1169322)

I hope it helps to you


author: Nic Brough -Adaptavist-
body: Could you tell us what you are seeing that is different?

My guess is there is a feature that you don't have access to in a standard space, but you have it in your personal space because you are an admin, but without knowing what you are seeing, I really cannot be sure.


Tags: cloud

confluence-cloud
wiki?????????
Asked by ??:

???????????"??????"??????????????????????


Answers:
author: Ollie Guan
body: Hi [@??](/t5/user/viewprofilepage/user-id/3548117) ,

Confluence Server or Cloud ? It's depends on the allocation in the global permissions, you can contact the system administrator to confirm whether this permission is enabled for you or your group.

????Confluence Server??Cloud??????????????????????????????????????????????

<https://confluence.atlassian.com/display/ConfCloud/Global+Permissions+Overview>

![TIM??20190905163119.png](https://community.atlassian.com/t5/image/serverpage/image-id/65239i33D7E6FD36D244CD/image-size/large?v=v2&px=999 "TIM??20190905163119.png")

comments: author: ??
body: Thx,the system administrator is not allowed to open  


author: Shannon S
body: [@??](/t5/user/viewprofilepage/user-id/3548117),

If you're on Cloud, you're not permitted to have System Administrator rights. In Confluence Cloud, you'll either see **Add Personal Space...** or **My Personal Space** under **MY CONFLUENCE**in your avatar menu.

![Screen Shot 2019-09-09 at 10.09.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/65512iAA054E44875A4197/image-dimensions/258x351?v=v2 "Screen Shot 2019-09-09 at 10.09.10.png")

Can you confirm what [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) was asking? Are you on Cloud or Server? If you're on Cloud, and you see neither menu option but you are a Confluence user, you will want to contact the [Cloud Support Team](https://support.atlassian.com/contact) and they can take a look and see why you don't have that option.

Regards,

Shannon


Tags: atlassian-support

china
In the new editor, how do i link to an attached file like in the old editor?
Asked by JP:

I can't work out how to link to an attached file in the new editor. I can insert files, I can attach files, I just cant work out how to link to an attached file.

The new behaviour for the "link" seems to only provide for links to other Confluence pages.


Answers:
author: Stephen Deutsch
body: Hi JP,

This appears to be a regression in the new editor: <https://jira.atlassian.com/browse/CONFCLOUD-67779>

Right now you'd have to copy/paste the link to the file and change the name manually to match the name of the file. Not ideal.

comments: author: JP
body: Thanks Stephen. That helps. Not a huge fan of the fabric editor at this stage.


author: Brant Schroeder
body: Once the attached file is uploaded you can link it by clicking the link button on the editor. <https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html>

![Screenshot 2019-09-04 at 7.24.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/65200i8E8093EE28C7B0A6/image-size/large?v=v2&px=999 "Screenshot 2019-09-04 at 7.24.10 PM.png")![Screenshot 2019-09-04 at 7.30.05 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/65201i1D721E28C769D7A5/image-size/large?v=v2&px=999 "Screenshot 2019-09-04 at 7.30.05 PM.png")

comments: author: JP
body: Thanks for the answer Brant but that is not what I see - it is what I USED TO see but now I see as per the screenshots below. I am on Confluence Cloud and the new editor.

This is editor toolbar I see:

![Screen Shot 2019-09-07 at 9.31.21 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/65443i8B0BFDF56A996F1B/image-size/large?v=v2&px=999 "Screen Shot 2019-09-07 at 9.31.21 am.png")

And this is what I see when I hit the link icon. I have placed grey boxes over the names of the recently-edited pages that I am offered as "quick" link options.

I can put in the macro that lists all of the attachments but what we have been doing (and what I'd like to keep doing) is link to each attachment from the text block where I explain what the attachment is and why it's attached in the first place.

![Confluence_Link_insert.png](https://community.atlassian.com/t5/image/serverpage/image-id/65444i5179A857AC8ACD1E/image-size/large?v=v2&px=999 "Confluence_Link_insert.png")


Tags: cloud

confluence-cloud
How do I show a thumbnail for a video rather than a link?
Asked by Ross Drummond:

When I publish the How-to article and look at the page live, the video shows as a link rather than a thumbnail.


Answers:
author: Brant Schroeder
body: Take a look at the widget connector macro - <https://confluence.atlassian.com/confcloud/widget-connector-macro-724765314.html>
linked an action item with a Slack message
Asked by Edward Abbati:

Is there a way to link an action item with a Slack message. in other words, it would be great to update action items with a note/message so that you don't need to directly ask the owner of that action item the status.


Answers:
author: Shannon S
body: Hello Edward,

Happy to help you with this.

While it's not currently possible to modify tasks in Confluence using Slack, I created a feature request for this below:

* [API-174](https://jira.atlassian.com/browse/API-174) *Ability to update tasks through Slack*

Please vote on the request and you will automatically be added to the list of watchers and receive updates on this in the future.

Thank you for your understanding!

Regards,

Shannon


Tags: cloud

confluence-cloud
How do you disable emoticons Site or space wide in Confluence?
Asked by Aaron GILLIS:

I understand that i can disable auto formatting in the editor settings which will disable them and that's all good. Having said that, when I import a word document with characters that relate to emoticons it automatically converts them. e.g. If my document has :D it displays the smiley emoticon etc) Is there any way to turn this off? Thanks


Answers:
author: Stephen Sifers
body: Hello Aaron and welcome to the Community!

Thanks for reaching out to Community to find a way to disable your emoticons within Confluence. There have been multiple feature requests to allow for administration to control this at a server level, all have been marked as won't fix or a workaround (which is disable autocomplete within your profile) has been offered. You may find the list of requests here: [Jira.Atlassian.Com \| disable emoticons](https://jira.atlassian.com/browse/CONFSERVER-23638?jql=project%20%3D%20CONFSERVER%20AND%20text%20~%20%22disable%20emoticons%22).

The short answer is you won't be able to disable the emojis within Confluence on a site or space level. You can disable autocomplete within your profile to prevent emojis from being created.

Regards,  
Stephen Sifers

comments: author: Aaron GILLIS
body: Thanks Stephen.


author: Peter Natale
body: Yet another case of Atlassian not listening....

I am trying to produce professional documents to a government client and i get a sunglasses smiley slipping in... and yet every one of my users has to do this themselves and our management team has to manually check for emoji's in outputs... Thanks Atlassian (can I have a sarcasm font if i cant have this?)

Oh and the workaround costs you triggers for links, images and @ mentions...... So i can get rid of emojis if i neuter the rest of Confluences abilities??? And i now have to mouse click for these? Efficient wot?

Geez.... i wish i could care so little about my customers as you do yours.


author: douglas
body: It's probably because they're too focused on their market cap nowadays.


author: Ryan Prater
body: This is now solved

\[See this comment for a link on how to disable emojis in confluence\|[https://jira.atlassian.com/browse/JRACLOUD-78858?focusedCommentId=3129684\&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3129684](https://jira.atlassian.com/browse/JRACLOUD-78858?focusedCommentId=3129684&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3129684)\]


Tags: confluence-server

server
Starting Confluence Cloud Migration Assistant gives blank page
Asked by Graeme:

I am trying to use the Confluence Cloud Migration Assistant with Confluence 5.10.8.

It seemed to install without a problem and when I look at the left sidebar of Confluence Administration I can see Migration Assistant under ATLASSIAN CLOUD.

When I click Migration Assistant the page I get is blank.

How do I get to the Connect to your cloud site page?


Answers:
author: AmandaFernandez
body: Hello Graeme/Shannon,

We have confirmed that this issue was reproducible in IE, thus I've opened the following bug report for our Migration team:

* <https://jira.atlassian.com/browse/MIG-75>

Please watch the bug report for any updates.

Regards,

Amanda


author: Shannon S
body: Hello, Graeme,

Thank you for contacting us about this here. I noticed that you were able to raise a support ticket for this and worked with my colleague to determine that it was an issue with IE11. Once you used Chrome, the migration went through. Is this correct?

As soon as we are able to determine the reason behind why IE 11 wasn't working properly, we can update that here.

Regards,

Shannon


author: Graeme
body: Hi Shannon

Yes - that was exactly the situation. Once I switched to Chrome the Migration Assistant was instantly there allowed me to migrate my Confluence/PostgreSQL wiki to Confluence Cloud without a problem.

- Graeme

comments: author: Shannon S
body: Thank you for confirming, Graeme.

Looking forward to hearing why exactly IE 11 was causing that issue for you. I'll keep subscribed to this issue and follow-up once we hear back from the engineer on your case.

Regards,

Shannon


Tags: cloud

cloud-migration

confluence-cloud
How to revert back to original page name after updating a page by importing a word doc?
Asked by Maria Villaflor:

Hello. I updated a page by importing a word document rather than updating the page inline via Confluence. I had chosen to replace the current page, but I did not realize that it will change / break the url; perhaps because I may have renamed the title.

Is it possible to point it back to the original page title?  

PREVIOUS VERSION:  
Name: ESI Specific - Adobe Campaign 101 - Enhanced Service Initiative - ConfluenceURL: <https://confluence.capgroup.com/display/ESI/ESI+Specific+-+Adobe+Campaign+101>

<br />

NEW VERSION:  
Name: ESI-Specific-Adobe+Campaign-101 - Enhanced Service Initiative - ConfluenceNew URL: <https://confluence.capgroup.com/pages/viewpage.action?pageId=206669632>  

If I do a page restore from its original version, does it change the url back to its original page?

Thanks!


Answers:
author: Jiri Hronik
body: Hi [@Maria Villaflor](/t5/user/viewprofilepage/user-id/3547924)

Both URLs should work actually. You can read more about URL formats in <https://confluence.atlassian.com/confkb/the-differences-between-various-url-formats-for-a-confluence-page-278692715.html>

After testing this I believe the problem is in "Export to Word" saving the file with pluses ("+") instead of spaces (" "), and then when importing back into Confluence the page gets renamed.

If that is the case and you see plus signs in the page title, a solution for you would be to edit the page in Confluence and change its title back to what it was before - probably just replacing all "+" with space. As long as the page title is same as it was before the import, the original pretty URL will start working again.
Its possible to change the logo link to an external location?
Asked by Pietro Pires Santos:

I do believe that i already know the answer, but just to confirm it: Its possible to change to where the confluence icon (that is on the top right corner of my space) sends me when i click on it? I need it to send me to an external location.  
Its impossible, correct?


Answers:
author: Ang?lica Luz
body: Hi Pietro,

Welcome to Atlassian Community!  
You are right, currently, it's not possible to change the URL of Confluence icon. We can only change the icon and nothing more.  
We had a feature request that was created in 2011 and closed in 2014 because they didn't have plans to implement the feature.  
- <https://jira.atlassian.com/browse/CONFSERVER-23877>  
As it has been five years since it was closed, it's possible to create a new one.  
Feel free to create a new feature and add more details about why this feature is important for your environment.

Regards,  
Ang?lica

comments: author: Pietro Pires Santos
body: Thanks for the answer and for the suggestion, i followed your advice and requested the feature: <https://jira.atlassian.com/browse/CONFSERVER-58865>

Best regards!


Tags: confluence-server

home-page

link

server
People that support Confluence and JIRA, is it supposed to be this slow?
Asked by ryan gnatt:

For years, I have been fighting a battle to get our documentation off of Sharepoint and onto a Wiki. Well, last year, they finally deployed JIRA and Confluence.

The problem I am having is that Confluence is slow. Like, slow enough that no one wants to use it. I have read in other threads that Confluence and JIRA are memory hogs and you just need to throw a lot of RAM at it. Is this accurate, or is the product just slow because it's slow? Is it possible to get MedaiWiki-like performance out of Confluence?


Answers:
author: Kurt Klinner
body: [@ryan gnatt](/t5/user/viewprofilepage/user-id/3544935)

Hi Ryan

i think

<https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html> and

<https://confluence.atlassian.com/enterprise/infrastructure-recommendations-for-enterprise-confluence-instances-on-aws-965544795.html>

are good places to start getting information on sizing options.

Hope that hels

Cheers

Kurt
Has anyone been successful getting the Confluence containers to run on kubernetes?
Asked by ryan gnatt:

I'm trying to migrate an old version of Confluence to a kubernetes deployment and having a surprising amount of difficulty getting past the install phase. Every time I complete the database configuration web-form the container crashes. (I have tried mysql, mariadb, postgresql and even the flat local file database, and the container still crashes.)

Things I have verified:

* localhost is resolvable in /etc/hosts and in the container

* write permissions to the confluence data directory are fine

* selinux is in permissive mode on the container host. (I know, bad policy, but I'm currently testing)

* access to the database server is fine

* memory limits are golden (16G memory and 2 cpus dedicated)

This almost certainly has to be related to kubernetes in some way, because the container runs fine when run on a host via docker. Has anyone ran into these issues and successfully deployed Confluence? I have even tried creating an un-official container image and installing Confluence there, but this issue persists.


Answers:
author: MB
body: Clustering and setup is difficult. In short, you would need:   

\* Persistent Volume Templates for each node to persist the confluence local home dir  
\* leverage hazelcast clustering, sneeky one here: <https://github.com/Bonn93/atlassian-kubernetes/blob/connie-testing/confluence/confluence_sts.yml>  
\* Use the official images and set the XMX/XMS to atleast 2GB, it's funky below that and seems to crash


author: Praveen
body: Hey Ryan, Hope you got this to work? I am studying on setting up auto scaling for Jira and Confluence, any inputs/best practices from you would be much helpful.

Thanks.


Tags: jira