No trigger for "Create card from template"
Asked by Sini?a Perovi?:

Hi.

I don't know if this is intentional, but for some reason, my automation triggers on creating/adding cards don't work if that card is created from the template. Clicking on "Add a card" properly triggers the automation.

Am I missing something?

Cheers.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Sini?a Perovi?](/t5/user/viewprofilepage/user-id/4828002) ! Welcome to the community :) what does your trigger say exactly? When you create a card from a template, you're basically copying a card. If the trigger says "When a card is *created* in the board", when you create a card from a template or copy a card, the trigger won't apply to these copied cards. However, if you create a card directly in a list rather than copying it from another card, the trigger will be applied.   

The trigger "when a card is *added* to the board" would apply to all cases; whether the card is copied, created from a template, moved into the board, or emailed.

comments: author: Sini?a Perovi?
body: I have a problem with creating a card from a template, either by clicking the "Create card from template" button from within a template or by clicking the icon "Create from template..." in the lower right corner of the list. In each case, ++both triggers++, "Card is added" and "Card is created" won't fire up. You can try it yourself.

Thank you for your time and effort Hannah.

Cheers.


author: Hannah Humbert - Simpla Workflows
body: [@Sini?a Perovi?](/t5/user/viewprofilepage/user-id/4828002) for me, the trigger "card is added" works when adding a card to a board from a template card (either using the icon at the bottom-right of the list or opening the template card and selecting the option to create from template).   

I created a basic rule *"when a card is added to the board, add the green label to the card"* and this is how it looks for me:  

![create from template.gif](https://community.atlassian.com/t5/image/serverpage/image-id/189473i3C94B067A138B4D4/image-dimensions/474x331?v=v2 "create from template.gif")  

Are you able to share what your rule says?


author: Sini?a Perovi?
body: Thank you [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) for this screenshot, I know where my trouble was. Inside a template, there is a big blue button saying "**Create** card from template" and hovering over the small icon says "**Create** from template...", so the trigger for my rule was "when card is **created** ". However, this will work only when **adding** a card with "**Add** a card".

Changing my trigger to "when card is **added** " fixed this issue. I cannot use "when card is **created**" if I want my trigger to work.

I see two problems here. Firstly, for me adding a card and creating a card is the same thing. Secondly, your buttons are literally saying "Create a card" but I had to use "Add a card" as a trigger for templates to work. That's just confusing because I have two words saying the same thing, to begin with, but the trigger works only if I use the term that is different from the term displayed on the buttons to create a card from a template.

Thank you again for your time and effort and pls either better document this or use only add or create.

Cheers.