youngmon/atlassian-qna huggingface dataset:
"Unable to render" issue when using 'Include Page Macro'
Asked by John Phillipp Esguerra:

I am currently testing these links  
<https://confluence.atlassian.com/doc/include-page-macro-139514.html>  
<https://community.atlassian.com/t5/Confluence-questions/How-can-i-put-the-content-of-one-confluence-page-into-another/qaq-p/211858>  
<https://community.atlassian.com/t5/Confluence-questions/One-Confluence-page-in-two-places/qaq-p/63261>

Here is the scenario:

1. Source page is from space 1

2. Pasted the page from space 1 to space 2 using "page include" option

3. Created a guest account to view space 2

4. Guest trying to view the page I created in space 2

5. Guest getting "Unable to render {include} The included page could not be found"


Answers:
author: john_ristevski
body: Did you find a solution to this? I am struggling with the same problem


Tags: cloud

confluence-cloud
Is there a way to export Restricted Pages screens into a .CVS report?
Asked by Gwendolyn Cummings:

Our current version of Confluence does not have future date capabilities. So to update pages for a software reinstall, I need to edit the pages using the restricted function and lift the restriction prior to the launch date.

I need to export the Restricted screens into a .CVS file so that I can format and confirm that each article is updated and the restriction is lifted. I know you can export Permissions in this way and was hoping I could do the same with the Restriction pages.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Gwendolyn Cummings](/t5/user/viewprofilepage/user-id/5158889) .

welcome to the Atlassian community!

If I correctly understood your question, you want to shedule page publishing. If so, please take a look to the following article [https://community.atlassian.com/t5/Confluence-articles/Schedule-now-publish-later-in-Confluence/ba-p/1661789#:\~:text=Select%20Schedule%20publish%20from%20the,and%20select%20Schedule%20%2D%20that's%20it](https://community.atlassian.com/t5/Confluence-articles/Schedule-now-publish-later-in-Confluence/ba-p/1661789#:~:text=Select%20Schedule%20publish%20from%20the,and%20select%20Schedule%20%2D%20that's%20it)!

Hope this helps,

Fabio


Tags: cloud

confluence-cloud

cvs

export

restriction
Upgrade from 7.2 to 8.1
Asked by Billy Teets:

After upgrade web page is up on server only not accessible from external site. I have check server.xml and wondering why anything would have change to prevent the site from being up on <https://confluence.Contoso.com>?  
should I be looking at other config files the would prevent a external webpage from being available?


Answers:
author: Brant Schroeder
body: [@Billy Teets](/t5/user/viewprofilepage/user-id/5174989) Welcome to the Atlassian community

What server OS is Confluence running on? Are you sure that the server.xml configuration matches? Are you able to bring the instance up on an IP or localhost to confirm it is running?

comments: author: Billy Teets
body: comes up using localhost:8090 just takes a few minutes. Running on server 2019


author: Brant Schroeder
body: [@Billy Teets](/t5/user/viewprofilepage/user-id/5174989) Did you review your IIS settings and make sure that it is pointing to the proper location? Did you look and compare to server.xml?


author: Billy Teets
body: All good it was server.xml. I didn't realize more than one server.xml file existed.


author: Brant Schroeder
body: [@Billy Teets](/t5/user/viewprofilepage/user-id/5174989) great glad you got it resolved. That is usually the culprit when the customizations do not get put back in place.


Tags: confluence-server

server
In archived pages, all attachment version links are broken
Asked by Ali Jabarin:

Trying to fetch all attachments using Confluence's API.

requests trying to access paths ending with

download/attachments/1908736697/\<attachmentname\>.png?version=1\&amp;modificationDate=1641485908446\&amp;cacheVersion=1\&amp;api=v2  

are often broken.  

For archived pages, every link is broken, for regular non-archived pages the issue is more sporadic but still occurs sometimes. This happens even though the attachment itself is usually still present.


Answers:
author: Brant Schroeder
body: [@Ali Jabarin](/t5/user/viewprofilepage/user-id/4711457) are the attachments on the page or associated with a different page?


Tags: cloud

confluence-cloud
Published a Conflunece page with images and text but only opening couple of lines are showing
Asked by Ben Walker:

I've just published a detailed step by step guide on Conflunece with a large amount of text and images but once I pressed publish only the opening couple of lines appeared. I have checked page history but cannot get back to my original page containing all images and text. Strangely all the images are still attached to the published page but not showing.

How can I restore the original page?


Answers:
author: Rodrigo
body: Hello Ben!

That's an unfortunate situation, especially after that much work involved.

Can you also check your Drafts? Maybe it's there for one reason or another.

* Click on your Profile Icon Dropdown -\> Drafts

Best regards  
Rodrigo

comments: author: Ben Walker
body: Hi Rodrigo,

I've just checked drafts but nothing in there. I think I'm just going to have to do it again and will save a copy in word so I don't run into the same issue again. I'll try and publish after each section too.

Thanks

Ben


author: Rodrigo
body: Hi Ben,

Ah, interesting... Yes, that's definitely a safe way to move forward; however, it's still not the intended functionality and might affect more of your users later on :(

Do you have many apps installed? It could be that one is interfering with the other. If that's the case (a lot of apps) and the issue keeps happening, perhaps it's best to try to find what the conditions are to replicate it and either contact Atlassian (or if u find disabling an app fixes it), contacting the vendor.

Best of luck Ben!

Best regards  
Rodrigo


author: Sayed Bares [ServiceRocket]
body: Hi Ben,

Welcome to the community!

Are you using Cloud or Server/DC?

comments: author: Ben Walker
body: Hi Sayad,

I think it's server but not 100% sure
com.atlassian.confluence.tenant.VacantException: Confluence is vacant
Asked by Pandiyan Muthuraman:

Hi Confluence Team,

Recently have upgraded confluence from 7.13 to latest LTS 7.19.6 version (data center), after upgrade confluence restarts failed with below message in atlassian-confluence.log

####

caused by: com.atlassian.cache.CacheException: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted \[public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException\] is not allowed.  
at com.atlassian.cache.ehcache.DelegatingCachedReference.get(DelegatingCachedReference.java:75)  
caused by: com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted \[public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException\] is not allowed.  
at com.atlassian.confluence.impl.tenant.TenantedProxyFactory.lambda$throwVacantExceptionOnMethodCall$3(TenantedProxyFactory.java:98)

###

Also in confluence.cfg.xml could see new line entry "\<property name="access.mode"\>READ_WRITE\</property\>"

I have removed those lines and tried restart still these lines getting appended into file automatically and service failed to UP

can someone please help me, TIA!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pandiyan Muthuraman](/t5/user/viewprofilepage/user-id/4185528) ,

the error can be like following,  

    2022-03-06 15:42:15,612 ERROR [http-nio-6641-exec-3] [[Standalone].[localhost].[/c641].[noop]] log Servlet.service() for servlet [noop] in context with path [/c641] threw exceptioncom.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted [public abstract org.hibernate.Session org.hibernate.SessionFactory.getCurrentSession() throws org.hibernate.HibernateException] is not allowed.

Which just shows that Confluence is unable to connect to its database. Further analysis of the atlassian-confluence.log will highlight other reasons for this error.  
This error can also appear if the encoding of the database is not set correctly.

Please perform a check at DB level.

Hope this helps,

Fabio

comments: author: Pandiyan Muthuraman
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

Thanks for looking into my issue, I've seen same suggestions from Atlassian old reports.

Currently I've fixed it by rolling back to previous version and reverted changes made on newer release in confuence.cfg.xml file and did sync with DB, then upgrade went smooth.

I forgot to mention one thing in the description, I've done DB sync with production application running lower version (7.13) than dev application (7.19), Ideally this would affect build_version in database mismatch with confluence.cfg.xml file, that would throw an error with keyword "Build version mismatch"

But in this upgrade (7.13 to 7.19 LTS) haven't seen this error message but that work around fixed.

I want to ensure whether I did right approach or something else I have missed, Please let me know


Tags: confluence-server

server
Text error , ??? ??
Asked by ???:

If you type and insert text in the text entry window, another word is uploaded. Macos is currently in use. If you have the same experience and know the solution, please give me advice.

??? ???? ???? ????? ??? ?? ??? ???? ???. ?? mac os? ??????. ?? ??? ?? ????? ???? ?? ??????.


Answers:
author: Alex W
body: Hey [@???](/t5/user/viewprofilepage/user-id/4913065) - not quite sure what you mean by this! Do you have any screenshots of what you're experiencing or can you elaborate further on what's happening for you?
I'd like to assign a unique identifier to each tile in my board.
Asked by Christine Robertson:

Ideally, I'd like these to auto-populate when the tile is created and it would be even better if these are searchable.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Christine Robertson](/t5/user/viewprofilepage/user-id/4913600) ! Welcome to the community :) I'd suggest using butler to auto add a unique identifier to your cards. One idea is to prefix cards with their unique board and card ID.   

So let's say the board name is "Project X". Any card added to that board should be prefixed with "PX" and then the card number.   

The first card added to the board would be pre-fixed with "PX-1", the second card would be pre-fixed with "PX-2", and so on.  

The butler automation to achieve this could look something like this:  

```
when a card is added to the board, rename the card to "PX-{cardnumber} {cardname}"
```

comments: author: Christine Robertson
body: Thank you, Hannah! One quick follow up question - are those fields searchable in Trello?


author: Hannah Humbert - Simpla Workflows
body: Yes! You can search for card titles in the board search, as well as the global search :)
Cards minimizados
Asked by ketty_silva:

Meus cards estao minimizados, nao consigo expandir. Como devo fazer?

Nao acho op??o para fazer isso.

![Capturar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/196102i95CEBD3055FB4BF8/image-size/large?v=v2&px=999 "Capturar.PNG")


Answers:
author: Fernando Eug?nio da Silva
body: [@ketty_silva](/t5/user/viewprofilepage/user-id/4912298) ,

Aparentemente voc? clicou em algum filtro do Trello e por isso os cards foram colapsados.

Verifique se no canto direito da sua tela, em "Filters" se h? filtros aplicados. Se sim, basta clicar no X e os cards devem voltar a aparecer na tela. Veja o print:

![Screenshot_7.png](https://community.atlassian.com/t5/image/serverpage/image-id/196129i4DB47721EC45C72C/image-size/large?v=v2&px=999 "Screenshot_7.png")

Se isto n?o resolver, nos avise :)


author: ketty_silva
body: Fernando, bom dia

Perfeito. Era isso mesmo.

Obrigada
Archive linked checklist item cards in list upon Butler trigger
Asked by Olivia Henao:

Hi,

I'm trying to create an automation that will search for any cards left in a specific list upon a "parent" card's completion. I've tweaked this a couple times but have been trying some variation of this:

```
when a card with the black "Complete" label is moved out of the board, for each checklist item, find a card titled "{checklistitemname}" in list "Subtasks", and archive the card
```

It hasn't worked so far but I'm not 100% sure why. Does "for each checklist item"work this way? Should that variable work for the card name? (The card is linked so I don't know if that affects the name...)

Would appreciate any insight. Thanks!


Answers:
author: Olivia Henao
body: Answering myself! I had to change

```
find a card titled "{checklistitemname}" in list "Subtasks"
```

to

```
find a card with link "{checklistitemname}"
```

Hope this helps anyone searching later like I was haha


Tags: automation

butler

link
Request for next update
Asked by Dianne Romelle Fay:

1- I'd LOVE to see a color picker that would give us more color options on the labels.

2- I'd also like to either merge cards together or be able to designate that an email go to a specific CARD that already exists.... for instance, I have a JOB OPP board that I've created for myself (a freelancer). For each person whose "job opp post" I answer and submit to I create a card with their name as the "card name"... I've already connected my email acct to this board, but I can only designate which board and which list I want that email to go to, and that just creates an additional card.. So I'd love to see a way to designate that specific emails to go to a specific (already existing) card as well. Currently, I've been copying the emails and pasting them into the single card with the person's name on it. This way, all communication before signing the contract is all on 1 single card.


Answers:
author: Artemis
body: Hi [@Dianne Romelle Fay](/t5/user/viewprofilepage/user-id/4256236), welcome!

1. Additional colors is a popular suggestion and unfortunately there are some technical limitations preventing Trello from adding a full color picker. In order for Trello to be accessible for folks that have visual impairments (i.e. color blind), there's a toggle that adds a unique pattern to all label/card cover colors. The patterns have to be consistent for each color and it would be difficult to create unlimited consistent patterns for unlimited colors. I am aware that the Trello team has been looking into ways to bring additional colors, since this is such a popular request, so hopefully we'll see something like that in the near future. :)

2. There's actually a way to do this already! All cards have a unique email and emailing that address adds a comment to the card. Open a card -\> scroll down and click the Share button -\> look for "Email for this card". It's unique to you and anyone emailing that address will post a comment as you.

comments: author: Dianne Romelle Fay
body: Hey!!! This worked GREAT!! I copy/pasted the url in the Share section, went to my gmail and forwarded the email to it.. It looks fantastic on the card. Thank you so much for solving my problem.


author: Alex W
body: Hey [@Dianne Romelle Fay](/t5/user/viewprofilepage/user-id/4256236) - adding to [@Artemis](/t5/user/viewprofilepage/user-id/4838553)'s awesome response, I've added this post to our feature request on adding more label colours to Trello (:

comments: author: Eva
body: [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170)is there a timeframe for when more colors in Trello will finally be available? I've just searched the community board for an update on this topic and found a feature request for this from about three years ago... :)  
I'm a big fan of Trello and have been using it for years, but the very small selection of colors (especially difficult with complex projects) has been an issue for me too since day 1.


Tags: colour

email

label

update
Emails to Trello stopped working after implementing Mimecast?
Asked by sean_juroviesky:

We implemented mimecast a couple weeks ago (it's terrible don't use it) and ever since then our users have been unable to 'email to board' for their Trello boards.

I really want to blame mimecast but Trello is the one sending the kickback email insisting that the email address they used is invalid. Anyone have experience with this?


Answers:
author: Artemis
body: Hey [@sean_juroviesky](/t5/user/viewprofilepage/user-id/4911934), a few questions for you:

1. if you try emailing the email-to-board (e2b) address from any other email **outside** of your domain (personal gmail, etc.), do you get an invalid kickback email or does it go through successfully?
2. compare the e2b address from your board exactly with the one printed in the kickback email that you receive from your domain using mimecast---is the e2b address identical? Any change, like a missing character, will invalidate the email
3. It sounds like this didn't happen before mimecast was implemented, is that right?

comments: author: Sean Juroviesky
body: Hi [@Artemis](/t5/user/viewprofilepage/user-id/2157551)

The address I send to is identical to the one Trello says to use, but the kickback only says user.name@boards.trello.com not user.name+123abc@trello.com

However if I email my personal email and type email+1234abc@gmail.com it goes through without issue.


Tags: email-to-board

mimecast
Issue with Power UP Calendar by trello
Asked by Diego S?nchez Vargas:

I'm trying to stop my archived (or due/done) cards from showing in my calendar so if they are archived my google calendar sync (that I have with trello) will stop showing me \[DONE\] at the end of old past events and just won't show them, which is what I want, but I dont know if there's any possible configuration to the power up calendar.

IF there isnt, it could be so simple to do things like this, is there any other way??


Answers:
author: Theodoro Reato
body: Hi Diego,

The Google Calendar takes a while to load any change, e.g archiving a card. That isn't something we support. You can check that by removing the calendar and inserting it again, you are going to see the app doesn't appear anymore.

You could use our Calendar View which is automatically updated when you archive a card. Even the Calendar Power-Up inside the board is automatically updated.


Tags: calendar

power-up

sync
SCIM API - filtering on date and Trello type
Asked by Dusan Hrstic:

Hi there!

I am using Postman in order to fetch Trello Boards via Trello's SCIM API Groups' URL [https://developer.atlassian.com/cloud/trello/scim/resources/\&#35;groups](https://developer.atlassian.com/cloud/trello/scim/resources/#groups) .

I am not facing any issues if I only filter on boards with following URL:  
<https://trello.com/scim/v2/groups?filter=meta.trelloType%20eq%20%22Board%22>

However, the problem occurs when I want to filter on date and boards. According to the documentation, in order to filter on date one has to provide "filter" parameter as "meta.created gt "2022-01-01"" where the date is a string and the value for "filter" parameter has to be encoded. Thus, when filtering on boards and date, the encoded URL becomes:

[https://trello.com/scim/v2/groups?startIndex=1\&count=100\&filter=meta.trelloType%20eq%20%22Board%22%20and%20meta.created%20gt%20%222022-01-01%22](https://trello.com/scim/v2/groups?startIndex=1&count=100&filter=meta.trelloType%20eq%20%22Board%22%20and%20meta.created%20gt%20%222022-01-01%22)

And after I call the GET method of the above URL I get:

{'schemas': \['urn:ietf:params:scim:api:messages:2.0:Error'\], 'status': '500', 'detail': "Something went wrong. I'm afraid that's all I can say right now."}

Just to point out, I've tested with both the date and timestamp.

Since I followed the documentation and the error is not descriptive, I am wondering if this is a bug or if I am doing something wrong.


Answers:
author: Alex W
body: Hey [@Dusan Hrstic](/t5/user/viewprofilepage/user-id/4877538)! I recommend raising this over in the Developer Community instead, you can do this at <https://community.developer.atlassian.com/>

The Trello section of this Community can be found at <https://community.developer.atlassian.com/c/trello/42>

comments: author: Dusan Hrstic
body: Ok, thanks!


Tags: api

error

filter
Delete comments by others in activity area
Asked by KOHESION:

I have a template card containing a comment made by another member. How can it be deleted so it doesn't keep being included when members use the template card to create a new card?


Answers:
author: Artemis
body: Hi [@KOHESION](/t5/user/viewprofilepage/user-id/4264061), great question. You can't delete a comment made by someone else, but you can make a copy of the card and un-check the "Comments" option to effectively remove them. You can archive or delete the old card with the comments once the new card without comments is created.


Tags: activity

comment

template
Hangouts button dissapeared from my board
Asked by Peter Bagi:

Hi Guys,

Up until recently I was able to make video calls with a simple click of a button in my board, but logging in today I just realized Hangouts button has disappeared.

Hangouts is still enabled in my power-ups and I did try disable and enable it again with no luck?

Any idea why would this be?

Also if it is because of Hangouts is not supported by Trello anyomre, is there an another equally simple free video call power-up to use?

Thanks


Answers:
author: Felix
body: Hey [@Peter Bagi](/t5/user/viewprofilepage/user-id/4910480) - we've recently removed the Hangouts power-up, as Google has sunset the Hangouts service in favor of Google Chat - see <https://support.google.com/chat/answer/9854901>

In terms of other power-ups that allow video meetings, there's [join.me](https://trello.com/power-ups/569411df90e3a6f655f73aaa/joinme) in the Power-Up Directory - I've never personally tried it though.

Felix

comments: author: Soukaina DERAOUI
body: [@Felix](/t5/user/viewprofilepage/user-id/853253) I am trying to connect my Trello account (Premium Trial) with Google Chat (Google Workspace Essentials Starter - Free Plan). I have followed the steps mentionned in this article : [Trello for Google Hangouts Chat - Trello Help.](https://help.trello.com/article/1116-trello-for-google-hangouts-chat)

**I would like to receive messages (alerts) about the progress of my tasks directly in a specific Google Chat Space or conversation.**

Actually, I was able to activate the Power-Up Hangouts Chat in Trello but I couldn't connect Trello with the Google Chat. Everytime, this error is shown : failed to enable Hangouts Chat for this board (see picture below).

Finally, can you confirm if **Google Chat** is supported by Trello ? If not, is there any other way to connect Trello with Chat ?

Thanks

![Capture-trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/196792iA4593760E0662CDA/image-size/large?v=v2&px=999 "Capture-trello.PNG")


Tags: google

video
send sms
Asked by Ada Doria:

Hi, is it possible to send personalized sms to customers?


Answers:
author: milynnus
body: [@Ada Doria](/t5/user/viewprofilepage/user-id/4910125)

If you are familiar their api, you can use http request from with Trello Automation...this is not SMS via but whatsapp via Maytapi...concept is the same.
> curl -X POST \\ '<https://api.maytapi.com/api/dc01968f-####-####-####-7cfcf51aa423/12/sendMessage>' \\ -H 'Content-Type: application/json' \\ -H 'x-maytapi-key: b267697c-####-####-####-2435e812efc1' \\ -d '{ "message": "<http://placehold.it/180>", "text": "", "to_number": "+905301111111", "type": "media" }'


author: Artemis
body: Hi [@Ada Doria](/t5/user/viewprofilepage/user-id/4910125), not natively from Trello, no. You'd need to integrate with a third-party service that has that capability, like [Zapier](https://zapier.com/apps/trello/integrations/sms).