youngmon/atlassian-qna huggingface dataset:
Add scripts in page's head tag.
Asked by No? De Blas:

Hi.

I want to generate heatmaps from my confluence cloud pages and I read Hotjar helps to do that, but I have to put a script into head tags of each page that I want to get a heatmap.

Does exist in Confluence cloud any way to add script in page's head?

Note: I must not install macros because business requeriments don't allow me do it.

Thanks in advance.


Answers:
author: Bill Bailey
body: Your options are quite limited given you are on Cloud. There may be some paid plugin solutions that are out there, but if you are not allowed to install them due to business restrictions, that is also not an option.

On server/data center, you have to kind of access you need out of the box.


author: Fabian Lim
body: Hi [@No? De Blas](/t5/user/viewprofilepage/user-id/4649179)

You may want to look at the confluence analytics information and export it. It will save you some time having to write scripts into headers.

Link: <https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/>

Regards


Tags: cloud

confluence-cloud

free

heat-map

html

javascript

script
Is there a way to connect Filemaker data to Trello
Asked by Bill Robinson:

Our comm director uses Trello and would like to move data from FileMaker to her Trello boards. Is there an API or other technique used to perform this function

Thanks


Answers:
author: Iain Dooley
body: [@Bill Robinson](/t5/user/viewprofilepage/user-id/3936248) you should be able to export from FileMaker into CSV then put that in Google Sheets. This is a good general primer on using Google Apps Script with the Trello API:

<http://www.littlebluemonkey.com/blog/online-scrum-tools-part-3-upload-existing-product-backlog-into-trello>

I also wrote a framework based on this for automating Trello in a "butler-like" way using Google Apps Script:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Trello tutorial?
Asked by Debra_Seguin:

HI,

Other than the 2-minute video from "Brian" on the home page are there any other videos tutorials, how-to steps on how to use Trello?

I need more direction/orientation to understand how to use this software.

thank you


Answers:
author: manuelgeek
body: Hi [@Debra_Seguin](/t5/user/viewprofilepage/user-id/3936128) You can find one of my Presentations on Trello I did in my local AC.  
Link: <https://docs.google.com/presentation/d/19NYwbfbs2wbRwKtIa2kpDDQR80UFrmJNBBeHCrs3HTw/edit?usp=sharing>  
I hope it will help


author: Esme Crutchley
body: Hi [@Debra_Seguin](/t5/user/viewprofilepage/user-id/3936128)

Welcome to the Community!

I made a YouTube Playlist of all the Trello Videos I found useful: [Trello How To Guides](https://www.youtube.com/playlist?list=PL7dWAXDb4McCMlDoJtdcn6jrtM5fH6W8X)

You might find something in there that helps :)
can't view cards
Asked by Patricia_Grossman:

I created and administer a board but when I go to it now it says how many cards each named category has but it won't let me view those cards. This did not happen previously. How can I fix this---get myself the same view I had to create the board. Thanks!


Answers:
author: Iain Dooley
body: [@Patricia_Grossman](/t5/user/viewprofilepage/user-id/3936035) you've applied a filter to the board, look in the top right for the little green box and click the X in it.
Trello <-> Zendesk Two-way Ticket updates
Asked by Kim Howe:

I have a ZD Support instance that is integrated with both JIRA and Trello (for two separate product teams).

I have the basic integration in place, but have a question about what other actions are supported. Can Trello comments update the Zendesk conversation, and vice versa? Can I Trigger a notification from Zendesk when the Trello ticket has its List updated (e.g. moving from To Do -\> In Progress)?

I am performing the functions above in my JIRA integration. I haven't been able to find documentation for hooking up similar functionality for Trello.

<https://www.zendesk.com/apps/support/trello/>

<https://help.trello.com/article/1021-integrating-trello-with-zendesk>

Any help is greatly appreciated, thank you!


Answers:
author: Iain Dooley
body: [@Kim Howe](/t5/user/viewprofilepage/user-id/2799708) nope, the integration is pretty loose between Trello and ZD (and the same is true for most power ups). Really, they're there so you can keep track of additional data around a ZD ticket, but to do any real work you have to go back into ZD.

If you'd like to run a helpdesk from Trello, you can check out SendBoard:

<https://sendboard.com/>

or my own product BenkoDesk:

<http://www.benkodesk.com/>

comments: author: Kim Howe
body: Thank you, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) ! Glad to know that there isn't something I was just completely missing.

I'll check out those other solutions as well.

Thanks again!

Kim


Tags: zendesk
Cards deleted when after moving a list to another board
Asked by Angela Freedman:

Hello,

I recently moved a list to another board, and all of the cards on the board disappeared. I assumed that everything associated with the list would move together. Is there any way to undo this action or get the cards back? Thanks for any advice!

ADF


Answers:
author: Angela Freedman
body: Well, this is embarrassing! I guess there was just a delay. They have returned! Thanks anyway!

comments: author: bryanMosher
body: Thanks for your comment, I just had the same problem


author: Iain Dooley
body: [@Angela Freedman](/t5/user/viewprofilepage/user-id/3936062) thanks for letting us know this worked itself out.


author: Rika
body: Sorry for my bad English.  
I'm having trouble with this issue too.  
I haven't returned my card after 4 hours. Of course, it's not in the archive either, so I'm really in trouble because many ideas I wrote disappeared.

Is this a correct behavior as a function?  
If the card is delayed in batch processing, users will be confused that the card has disappeared unless a message such as "Please wait" is displayed.

(And I thought the card had been erased, so I wonder if the card isn't coming back because I edited the list)

comments: author: Iain Dooley
body: [@Rika](/t5/user/viewprofilepage/user-id/3951745) there was a pretty big outage last night, is this still an issue?


author: Rika
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Thank you for your prompt reply.  
I just checked,my cards are back on the list.  
I was very surprised but I'm glad that the card did not disappear.


author: Alberto Pifferi
body: Same issue here. After how much time did they returned?

comments: author: Alberto Pifferi
body: Ok, they returned in around 20 minutes
When i try to sync calendar to Outlook, i get a message that the website link isn't valid...?
Asked by Dorothy Sullivan:

I've copied the provided link and followed instructions to add a calendar from the internet but the message (from Outlook) indicates the link is not a valid address. :-/


Answers:
author: Keli
body: Hi [@Dorothy Sullivan](/t5/user/viewprofilepage/user-id/3935942)

Can you generate a new iCal link in the Trello Calendar Power-Up by opening your board's menu \> clicking on the Calendar Power-Up \> clicking on 'Edit Power-Up Settings' \> then clicking on the round arrow to generate a new link, then give that new link a try?

We also have a page with screenshots showing the steps to connect your calendar with Outlook: <https://help.trello.com/article/1064-using-trello-with-microsoft-outlook>

If this doesn't help, feel free to contact our support team directly at <http://www.trello.com/contact> and we'll be happy to help further!


Tags: calendar

ms-outlook
Can I have Private Communication on a Team Board?
Asked by brianna shields:

I have a team board with 5 members in it - is it possible to privately message or send a document to one team member?  

Thank you!


Answers:
author: Iain Dooley
body: [@brianna shields](/t5/user/viewprofilepage/user-id/3936014) you can post a link to a document on google drive (or similar) which is accessible only to that team member.

comments: author: brianna shields
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Good idea, thank you!


author: manuelgeek
body: [@brianna shields](/t5/user/viewprofilepage/user-id/3936014) I don't this is really possible with Trello currently

comments: author: brianna shields
body: [@manuelgeek](/t5/user/viewprofilepage/user-id/1144162) Thank you!
Multi-Board Guest
Asked by Corinna Stoeffl:

What exactly can a Multi-Board guest do on a the boards?

Can they upload files?

The help files only talk about the definition but not what they can do.


Answers:
author: Brittany Wispell
body: Hey [@Corinna Stoeffl](/t5/user/viewprofilepage/user-id/3935926)

I believe that they are able to do anything that a regular team member can do.

It is just a way to allow someone that is not a permanent member of the company or team to help collaborate on boards.

Hope this helps!

-Brittany

comments: author: Corinna Stoeffl
body: Thanks, Brittany!


Tags: guest

permission
My language selection menu disappeared
Asked by Jorge Bernal:

I need to show to my english speakers friends how to use Trello, and changed the language to English. This morning Trello asked me to create an Atalassian account, and after that my change languge menu has disappeared. Is any way to get it back to swicth again to Spanish?


Answers:
author: Torben_trello
body: Once you are using an Atlassian account, the language preference of the Atlassian account is used. You can change that via <https://id.atlassian.com/> and then go to your Account preferences at <https://id.atlassian.com/manage-profile/account-preferences> to change your language settings.


author: Jorge Bernal
body: Finally, I've found that now the language selection is no more in Trello, but in the general Atalassian user configuration.


author: Mario Valle
body: Worse. In my Atlassian account language preference is set to English (US), but Trello continues to be in Italian and the spell check is in Italian. What can I do?
Can a guest delete a Trello card?
Asked by Jonathan Hawkins:

Can a guest delete a Trello card? And if so, how do I change that so a guest can NOT delete a board?


Answers:
author: Iain Dooley
body: [@Jonathan Hawkins](/t5/user/viewprofilepage/user-id/3935778) any board member can delete a card, however if you have a board that is part of a business class team you can add people as "observers" which restricts them to being able to comment only.


author: manuelgeek
body: I think everybody in the board can delete a card.  
But with the Business plan, you get to have Advanced Admin Permissions, check link below

<https://help.trello.com/article/710-setting-up-your-business-class-team>  

for more pricing and features, check link below   
[https://trello.com/pricing?\&aceid=\&adposition=\&adgroup=105703213888\&campaign=9843285526\&creative=432679446174\&device=c\&keyword=trello\&matchtype=e\&network=g\&placement=\&ds_kids=p53016482445\&ds_e=GOOGLE\&ds_eid=700000001557344\&ds_e1=GOOGLE\&gclid=CjwKCAjw8J32BRBCEiwApQEKgdL_8cwmxJ4FzGuSdJMo79QB59LH1tiWJ5IQIKEJPWrVN8q96wje4hoCwj8QAvD_BwE\&gclsrc=aw.ds](https://trello.com/pricing?&aceid=&adposition=&adgroup=105703213888&campaign=9843285526&creative=432679446174&device=c&keyword=trello&matchtype=e&network=g&placement=&ds_kids=p53016482445&ds_e=GOOGLE&ds_eid=700000001557344&ds_e1=GOOGLE&gclid=CjwKCAjw8J32BRBCEiwApQEKgdL_8cwmxJ4FzGuSdJMo79QB59LH1tiWJ5IQIKEJPWrVN8q96wje4hoCwj8QAvD_BwE&gclsrc=aw.ds)
Using Trello Webhook to post message in Google Chat
Asked by Haldavid Cope:

Based on the Butler ability to Post/Put to a URL and Google Chat's ability to receive incoming webhooks, I think that I should be able to define a trigger to then post a message in Google Chat (inclusive of Card name and hyperlink) using webhooks. So far the documentation I've used are:  

[Trello Webhooks](https://help.trello.com/article/1203-issuing-http-requests-with-butler)

and

[Google Chat incoming webhooks](https://developers.google.com/hangouts/chat/how-tos/webhooks)

Unfortunately I've not been able to get it to work thus far, and I believe it is because I am simply typing in text into the Payload field where the webhooks require some json to be able to interpret what I need to do. Knowing no javascript myself, what actions do I need to take to make this work? Any ideas of where to start?


Answers:
author: Iain Dooley
body: [@Haldavid Cope](/t5/user/viewprofilepage/user-id/3935646) the Trello webhooks documentation is about registering a webhook where you will receive notifications from Trello.

I think what you're trying to do is register a Google Chat incoming webhook URL as the webhook notification URL with Trello. This would only work if Google had specifically configured their application to receive Trello webhook notifications.

Butler can post to a URL with a payload, but you're correct you'd need to look at the Google chat incoming webhook documentation and figure out what that payload needs to be for your purposes, then construct it using Butler variables to achieve the designed outcome:

![2020-05-25 at 8.53 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/96214i6C3BEFE80463F867/image-size/large?v=v2&px=999 "2020-05-25 at 8.53 pm.png")This is also something I could do for you with Trellinator, you can see a link in my bio to submit a request for quote (it's pretty cheap, but not free). You can read about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Haldavid Cope
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) . I ultimately figured out how to format the payload to be accepted by the Chat Webhook URL. Does Trellinator have other functionality like scheduled data export via API?


author: Iain Dooley
body: [@Haldavid Cope](/t5/user/viewprofilepage/user-id/3935646) yeah you can schedule jobs with Trellinator. It's not very well documented, but for example a recurring function gets scheduled and then re-schedules itself to run like this:

```
ExecutionQueue.push("functionName",parameters,signature,original_time.addDays(1));
```

For data export you would typically loop through cards or lists or something and append the data as rows to a Google Sheet for example.
change of administrator
Asked by Vanessa French:

We had our Trello Boards 'set up' by someone who has just left the company and wants to close down the trello boards as of May 1. I assume he set up as an administrator or some other title and am thinking, that logically, cannot I say become the new administrator in order to save us having to copy all of the boards on to a new set up Trello account which will be laborious. I think this person is doing it to cause us more work! Thanks Vanessa 07776 241552


Answers:
author: Iain Dooley
body: [@Vanessa French](/t5/user/viewprofilepage/user-id/3935428) hey, if you're a member of all the boards, then you can set up Trellinator under your user account and use this script to copy all the boards and add all members except the douchebag that's making you do all this extra work:

<https://gist.github.com/iaindooley/c6ec800b2b5c1bd2c094dd24597eef4e>

comments: author: Iain Dooley
body: [@Vanessa French](/t5/user/viewprofilepage/user-id/3935428) you can read more about how to set up Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

FYI though, if you're going to be using Trello in this sort of way you're better off with Business class or Enterprise which gives you more administrative controls as the account owner.


author: Brant Schroeder
body: Vanessa,

Please contact Atlassian Support by opening a ticket here: <https://support.atlassian.com/contact/> This is just a community forum with limited abilities to help in cases like this.
Generate Trello board from Jira projects
Asked by Dave Truman:

Hi Atlassian Community (I'm fairly new to Trello but have been using Jira for years),

Now that Atlassian owns Trello, wondering if it's possible to generate or sync a Trello board from Jira projects (defined by a JQL query or by project category)?

We have a lot of Jira projects, and one major limitation is Jira has no concept of project "state"; another challenge is getting a "birds-eye view" of where all our projects are at.

It occurs to me that Trello could act as a "dashboard" view for Jira (whose Dashboard gadget has been somewhat broken for awhile now). Each Jira project could be a card, and Trello's engaging UI could be used to organize the project cards into columns for state, utilizing labels and other elements to show where projects are at.

So first question is whether either Trello or Jira has a way to bring high level Jira project info into Trello, or if there's an add-on or powerup for this. Just starting to look around but haven't found anything so far. We're using Jira Cloud if that makes a difference. Any ideas?

Thanks,

-dave


Answers:
author: Dave Truman
body: I didn't find an add-on that does what I'm looking for..

So I implemented a simple workaround: I used Zapier to check Jira for newly-created issues based on certain JQL criteria to only pick up one issue per project, and then create a new Trello card from that data. Works ok.


author: Leo Diaz DEISER
body: Hello [@Dave Truman](/t5/user/viewprofilepage/user-id/734957)!

If you want to save the project Status you can use our App called Profields:

[https://marketplace.atlassian.com/apps/1210816/profields-jira-project-tracking?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1210816/profields-jira-project-tracking?hosting=cloud&tab=overview)

We provide a view where you can find yours projects by status. It is not a board view, but at least you can track your projects by status.

We are available on Data Center, Server and Cloud.

I hope it helps you!

Leo

comments: author: Dave Truman
body: Thanks [@Leo Diaz DEISER](/t5/user/viewprofilepage/user-id/676195), Profields looks like a potentially useful add-on, will check it out


author: Leo Diaz DEISER
body: [@Dave Truman](/t5/user/viewprofilepage/user-id/734957) it's not going to change anything, but are you using Jira Cloud or Server/Data Center?


author: Dave Truman
body: We're using Jira Cloud, thanks


author: Leo Diaz DEISER
body: Hi [@Dave Truman](/t5/user/viewprofilepage/user-id/734957)

We have just released a new version of Projectrak that include a new feature called: Projects boards ?

![Projectrak Cloud.gif](https://community.atlassian.com/t5/image/serverpage/image-id/195011i63B76D08DB40C3BF/image-size/large?v=v2&px=999 "Projectrak Cloud.gif")

This is the link to try it:

[https://marketplace.atlassian.com/apps/1210816/projectrak-project-tracking-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1210816/projectrak-project-tracking-for-jira?hosting=cloud&tab=overview)

I hope it helps you!

Leo


Tags: jira-cloud

jira-core

project
I can't see my cards
Asked by elizabeth_smith:

my lists seem to have minimised and i cant see my cards, How do I get them to drop down


Answers:
author: Iain Dooley
body: [@elizabeth_smith](/t5/user/viewprofilepage/user-id/3935307) You've applied a filter, look in the top right of the board for the little green box and click the "X" in it.

comments: author: Justin Wheeler
body: Thanks. I was banging my head against my computer for hours! I couldn-t understand why they were showing on my phone, the web app, but not my desktop app.


author: Ambrose D
body: Oh man thanks so much I just got stuck on this and was worried my last hour of work would get derailed. Glad this answer was here!


author: Joke Conde
body: thanks [@Justin Wheeler](/t5/user/viewprofilepage/user-id/2710259) your reply helped me to solve an issue that gave me sleepless night.


author: Jack Nolddor [Sweet Bananas]
body: Probably is archived?

See <https://webapps.stackexchange.com/questions/24271/how-to-undo-card-archive-on-trello>
Purchased Business Class, can't assign or set a due date
Asked by Dean Brown:

Hi, I have purchased Trello Business Class but I can't assign or set a due date for tasks. What am I missing?


Answers:
author: Iain Dooley
body: [@Dean Brown](/t5/user/viewprofilepage/user-id/3935359) the advanced checklists feature is available for boards that are part of a business class team. Probably the issue is that your board is currently a personal board, and you'll need to change it to be a member of the team you upgraded to Business class.

comments: author: Dean Brown
body: Yes, I figured that out using deductive reasoning. What about receiving reminders as text or email messages? I do not receive them. Is that possible to link email and text messaging?


author: Iain Dooley
body: [@Dean Brown](/t5/user/viewprofilepage/user-id/3935359) there are no options to receive notifications via TXT except by integration with something like Zapier or IFTTT. You can receive notifications via email, however just be aware that even if you have your notifications set to "instant" they will actually only be sent after about 5 minutes and only then if you haven't read them anywhere else (ie. web/mobile app) and they are also grouped:

<https://help.trello.com/article/793-receiving-trello-notifications>

Note that you also won't be notified about actions you take or that other apps take using your API key (for example Butler commands that you install can't notify you except by using the "send email" action on a paid account).

Ultimately I found that the best way to receive Trello notifications is by the mobile app or using desktop notifications, the only problem is that if you're added to a card you watch them by default, so I created this integration that automatically unwatches any card you're added to so that you only get notified about being added to a card, mentioned in a comment and removed from a card:

<http://trello.com/integrations/#benkoboard>
Can't remove labels off a card? When we do the system crashes and does not respond
Asked by snunn:

When trying to remove a label off a card, the system just says not responding and then doesn't save any changes until we refresh the page. Is there any way to resolve this?


Answers:
author: Iain Dooley
body: [@snunn](/t5/user/viewprofilepage/user-id/3935112) my guess is it's already resolved, sounds like a network problem, can you confirm?

comments: author: snunn
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thank you for your reply - no, this is still happening. Everything else is working fine, its just the removing of labels from the cards.


author: Iain Dooley
body: [@snunn](/t5/user/viewprofilepage/user-id/3935112) okay so what I'd recommend is going to loom.com and recording a screencast showing this behaviour, then go back to trello.com/contact and go through the options to send them an email with the link to the screencast, and select the option to allow support access to your board.

Also a good idea to let them know what OS/browser you're using in case they can't easily tell from the screencast.
Can we Integrate Trello with Bitbucket Data-center
Asked by Manjunath Rajappa:

Hi All,

We are migrating from Bitbucket cloud to Data-center.

Is it possible to Integrate Trello with Bitbucket Data-center?

Thanks in advance

Regards,

Manjunath


Answers:
author: Iain Dooley
body: [@Manjunath Rajappa](/t5/user/viewprofilepage/user-id/2712809) Trello has a pretty advanced API and as such it's possible to integrate it with anything else that has an API, however it depends on how much work you want to do on it and what you mean by "integrate".


Tags: bitbucket

bitbucket-data-center

data-center