youngmon/atlassian-qna huggingface dataset:
Licensing Question
Asked by Ryan Jacksland:

I am looking at evaluating Confluence but my question is about how many licenses we would need. Ideally it would be 5 people adding and modifying content on the pages. There would be about 200 users that would need to read the pages but not add or comment on them. This would be used as a KB setup. Would the users that only need to read content still need licenses?

Edit: We would host the instance locally and not in the cloud.

Thank you


Answers:
author: Thomas Schlegel
body: Hi [@Ryan Jacksland](/t5/user/viewprofilepage/user-id/1696799),

you have to buy a license for every named user, e.g. every user who is be able to login into your Confluence.

If your 200 users access the pages totally anonymously, without any login or security, you don't need to buy a license for them.

comments: author: Ryan Jacksland
body: Ok, thats how I thought I read the documentation but wanted clarification. Thank you for the response. I assume based on that I can publish pages for anonymous users to view.

Thank you.


author: Jobin Kuruvilla [Adaptavist]
body: It depends on who can access the site and how much you want to restrict it. A license is counted against users who can log into the instance. In your case, you can have those 5 users with valid user ids in your Confluence instance and then open up Confluence for public access.

See <https://confluence.atlassian.com/doc/setting-up-public-access-156.html> for more details.

If your instance is open to internet and you want to hide it from everyone else, you will have to create user accounts for the other 200 users too and they will be counted against the license.

comments: author: Ryan Jacksland
body: I would only have the instance local to the internal network. From there general users can read the pages, but 5 of us would login to modify or add content.

Thank you for the response.


Tags: confluence-server

licence

server
What to do to make the email open
Asked by Tra:

From confluence page, I create an email, if user has any issue they can contact me by email. However, the email i create when user click on it, it does not open, so they cannot send me an email. Any idea?

Thanks,

Tra


Answers:
author: Jonathan Smith
body: Hi [@Tra](/t5/user/viewprofilepage/user-id/1697272),

Links like that will open in your default browser. In my case, ctrl+click on the **mailto:** link will open a new tab in Chrome.

[Check out the following page](https://gojira.its.maine.edu/confluence/display/USMGoogle/How+to+Set+Gmail+as+Your+Browser%27s+Default+Email+Client+for+Mailto+Links)and see if you can set the mailto to open in your default email system. *I can't test this due to not having local admin permissions on my PC*.

comments: author: Jonathan Smith
body: FYI: Just clicking the mailto link did nothing; I had to ctrl+click for any action to happen.
Confluence Default Theme not showing up
Asked by Woon Suan Loo:

Why is the default theme not showing up in Confluence, when the default theme is selected as the chosen theme?

The settings show that the default theme is the chosen theme.

When I logged into the Confluence this Monday, the theme turned to an 'abnormal' one and no longer showing the default theme.

The default theme has always been the theme used in the Confluence which is having this problem.

Could someone please advise how can the theme be returned to the default theme?


Answers:
author: Woon Suan Loo
body: Dear Zak,

Thank you very much for your reply.

However, I have already found the solution to my problem, so my query has been solved.


author: Zak Laughton
body: Hi Woon!

I understand that you haven't changed from the default theme, but you're noticing some abnormal changes in the user interface.

There are a number of ways the look and feel of Confluence could change. So we can get a better understanding of these changes, could you provide a description of what changed as well as any screenshots?

Thanks!  
Zak
About Application Links - Jira Service Desk Cloud and Confluence self hosted
Asked by Fabio Martignago:

Hello,

I would like to connect Jira SD Cloud and Confluence self hosted.

But we use Confluence just in an internal environment / LAN.   
There are public Spaces we can't expose to the public Internet.

So... Do I undestand right? If I want to connect Jira and Confluence together, I have to expose our Confluence to the Internet.

If I do that, is there a way to permit the access only to Atlassian world (IPs and services)?

thanks


Answers:
author: informatikus
body: [@Fabio Martignago](/t5/user/viewprofilepage/user-id/721225)yes you're right (to link both instances you have to open the uplink for your local instance) and you're able to do this. To ease things up, I'd tend to doing this on OS-firewall level for your local instance.

Find the Atlassian Cloud IP ranges and domains here: <https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html>

comments: author: Fabio Martignago
body: thank you very much


Tags: application-link

jira-service-desk
expanded lists of items with different attached files in on one page
Asked by Marina:

Hello, I have a question about macros Expand and Attachments. What should I do to have the expanded lists of items with different files in it on one page? I tried to use some expanded lists with macros Attachments, but Attachments includes all files on the page. Are there any macros to solve my problem? Do you have any suggestions about it? Thank you in advance.


Answers:
author: Zak Laughton
body: Hi Marina!

By default, the Attachments macro shows a list of files attached to the page the macro is shown on. I understand you would like to show a list of different files on the page. There are a few options I can think that will show a different set of files on the page:

* You can set the **Page title** parameter of the Attachments macro to display attachments from another page (see **Parameters** on [Attachments Macro](https://confluence.atlassian.com/doc/attachments-macro-97911315.html)).
* The [Space Attachments](https://confluence.atlassian.com/doc/space-attachments-macro-278693110.html) macro will show all attachments for a given space.
* You can also manually list the files by linking them on the page (see **Link to specific types of content** on [Links](https://confluence.atlassian.com/doc/links-776656293.html)).

If none of the options above work for your situation, I'd be curious to know more details about what files you'd like to display on the page. (Which files do you want to see? Are they all in the same location? Are they on a separate page? In a separate space?)

Thanks!  
Zak
How to insert jira issues in confluence as a template
Asked by Swarna Radha:

Hi,

I want to insert jira issue in confluence that takes its summary , description or other details in the confluence template automatically.

For example if i add the issue "IT-10", all details of the issue are autopopulated in different fields in confluence page.

Title: "Summary of the issue"

Description :"Description of the issue"

Is there any add-ons or it is possible?

Thanks

Swarna


Answers:
author: Yogesh Mude
body: HI [@Swarna Radha](/t5/user/viewprofilepage/user-id/1058032)

Please use Jira issues macro, hope it helps.

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>

comments: author: Swarna Radha
body: Hi Yogesh,

This is not what i am searching for. I can have issue displayed in a table but i don't want this.

For example: when i enter the issue key in the confluence page, all fields related to the issue are displayed automatically.


Tags: confluence-server

server
Which permission is required to use "Edit in Word" (Office Connector) for attachments?
Asked by Karolin Blunk:

I have created a test-user with the following permissions, because I want him to edit attachments but not add/edit pages. ![edit in office.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/27795iD72E7191189291ED/image-dimensions/595x141?v=v2 "edit in office.jpg")

However this user can upload an delete attachments, but cannot edit them using the office connector (he does simply not see the "edit in office" link).

![edit in office 2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/27798iC7D6216A121354D1/image-dimensions/646x172?v=v2 "edit in office 2.jpg")

Only after adding "Page: add" permission it will work. Is this a bug? We are using Confluence 6.3.2.

![edit in office 3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/27799i3E88F7EB86883EEA/image-dimensions/647x173?v=v2 "edit in office 3.jpg")  
Thanks

Karolin


Answers:
author: Shannon S
body: Hi Karolin,

The user needs to be able to edit the page in order to edit the Office attachments. Therefore, **Add Page** is the correct permissions.

There's a feature request below to be able to set the Edit in Office permissions separately:

* [CONFSERVER-29137](https://jira.atlassian.com/browse/CONFSERVER-29137)

If that's something you'd like to see, please vote on the request and feel free to comment there with your use case.

Thank you!

Shannon


Tags: attachment

confluence-server

ms-office-connector

permission

server
Reciprocal application link is missing on that server
Asked by vishal03kadam:

When I tried to link the Jira application to confluence it is giving an error "We can't connect with [OSS Jira](http://ossjira.corp.ooma.com:8080/plugins/servlet/applinks/listApplicationLinks) because a reciprocal application link is missing on that server. "

What does the reciprocal application link mean?


Answers:
author: Tarun Sapra
body: Hello [@vishal03kadam](/t5/user/viewprofilepage/user-id/1202936),

When you connect both applications you get an option to create reciprocal link. Thus, you can remove the Application link and then try recreating and when you see the option then you can see as well in the logs if there is an error as to what is the exact error.


author: informatikus
body: Sounds like the applications can't reach each other (SSL issues?!). Check the logfiles on both instances as you connect them.

Best would be to see these logfiles so we are able to check further.


Tags: jira-core
Strange connections to external network after update
Asked by ??????? ??????:

Hello,

After updating Confluence to 6.4.2 there are some strange connections to external network;

tcp 0 1 localip:40620 74.125.131.139:80 SYN_SENT  
tcp 0 1 localip:40628 74.125.131.139:80 SYN_SENT  
tcp 0 1 localip:40600 74.125.131.139:80 SYN_SENT  
tcp 0 1 localip:40632 74.125.131.139:80 SYN_SENT  
tcp 0 1 localip:40622 74.125.131.139:80 SYN_SENT

Does anybody know what IP is it and how to disable such connections through Confluence configuration?


Answers:
author: Zak Laughton
body: Hi ???????!

The 74.125.131.139 IP address is [registered to Google](https://ipinfo.io/74.125.131.139). Based on the SYN_SENT status, it appears these connections are being attempted, but aren't actually making the connection to reach an ESTABLISHED status (possibly already blocked by a firewall on the system).

As for what is sending these connections, I haven't seen Confluence try to make external connections like this, but we have seen third-party plugins attempt to connect to Google, usually to track usage via Google Analytics. Often, these plugins will have a "Send usage statistics" option in their settings.

To confirm or rule this out, I recommend temporarily turning on [Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-add-ons-273875716.html#Disablingandenablingadd-ons-Disablingorenablingalladd-ons(usingSafeMode)) to disable all third-party plugins, and see if the connection attempts continue. You can also check any known settings of any third-party add-ons at ![Cog](https://community.atlassian.com/t5/image/serverpage/image-id/28018i455EE1D1271B3444/image-dimensions/19x19?v=v2 "Cog") \> **General Configuration** to see if there are any enabled "Send usage data"-type options.

- Zak

comments: author: ??????? ??????
body: Hi Zak,

You was right. It is exactly third party plugins (ServiceRocket set of plugins). As default, these plugins send analytic information to developers.

Accept your asnwer as a solution.

Thank you very much.


author: Zak Laughton
body: Glad I could help!


Tags: confluence-server

server
Confluence page export
Asked by NT:

I have confluence page where I have different controls like dropdowns, checkboxes, etc. When I export this page into work or PDF I get all the value of drop down.  

Is there any way so that we can get only selected drop down value when page is exported.


Answers:
author: Tarun Sapra
body: Hello NT , since out of the box Confluence doesn't support dynamic dropdowns on the pages, thus are you using any Forms plugin for this feature.

comments: author: NT
body: Hi Tarun,

Not using any plugin, There is on inbuilt Live dropdown macro in confluence using the same.


author: Tarun Sapra
body: Could you please share the name of macro as I am unable to find any such macro in this list [https://confluence.atlassian.com/doc/macros-139387.html](https://confluence.atlassian.com/doc/macros-139387.html?)

May be I am missing something.


author: NT
body: My bad!! Are you looking into hosted confluence ?


author: Tarun Sapra
body: Yes, I was looking into hosted confluence. And this is the list of macros for cloud

<https://confluence.atlassian.com/confcloud/macros-724765157.html>


author: NT
body: ![qs2.png](https://community.atlassian.com/t5/image/serverpage/image-id/27851iE97E7B8BC23D7B2B/image-size/large?v=v2&px=999 "qs2.png")


author: Tarun Sapra
body: Hello [@NT](/t5/user/viewprofilepage/user-id/1145066)

This macro is not supported out of the box by confluence, rather it's coming from a plugin vendor

<https://kcintegrations.atlassian.net/wiki/spaces/PLUG/pages/198377473/Macro+Usage>

[https://marketplace.atlassian.com/apps/1215287/live-input-macros?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215287/live-input-macros?hosting=server&tab=overview)

Could you please contact the plugin vendor as to why confluence pdsf export doesn't work as expected for the confluence macro.


author: Sachin Panicker
body: .


author: NT
body: Thanks for your reply.  

I have also tried user macro for drop down but that also return all the values in PDF and word export.  

Can we do some modification in user macro so that I export selected value?


Tags: export
Describe Confluence
Asked by Pratima:

Dear community members, I am a Product Manager of the Confluence team and need your help. Please take 2-3 minutes to answer the following 2 questions for me. I will be grateful and your day will most certainly be filled with good karma.

[https://goo.gl/forms/uJBHSsvIsckRxXPq2](https://goo.gl/forms/n01wCc7DZrLFtVAr2 "https://goo.gl/forms/uJBHSsvIsckRxXPq2")


Answers:
author: Pratima
body: Bummer. Here are the 2 questions you can answer for me?  
1) How would describe the purpose of Confluence to a non-technical friend in the simplest terms with the fewest words?  
2) If Confluence was the "offspring" of 2 other tools you use for work what would they be? For example, a fax machine is the "offspring" of a telephone and xerox copier. \*


author: Fabienne Gerhard
body: [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) hey interesting - don't feel alone anymore :D


author: Thomas Schlegel
body: [@Pratima](/t5/user/viewprofilepage/user-id/1149459) - google forms is not allowed in our company


author: Fabienne Gerhard
body: Hi [@Pratima](/t5/user/viewprofilepage/user-id/1149459) - would love to get good karma - access denied from my work PC :(


Tags: cloud

confluence-cloud

questions-for-confluence
Confluence
Asked by Gian Carlo Foronda:

Hi,

My team and I have a Confluence page. Now, what I want to do now is I want to display all the current assigned JIRA tickets per team member in our Confluence page. Can you help me how to do this please? A step by step instruction would be a big help.

Thank you in advance.

Gian.


Answers:
author: Igor M.
body: Hello,

Welcome to the community!

* First, you need to create application link between Jira and Confluence, you can use [Using AppLinks to link to other applications](https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html) as a starting guide
* After application link is created, go to Jira and create a search JQL query that displays your desired results, like tickets assigned to team under specific project
* Go to your desired Confluence page and add [Jira Issues Macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html) to it, use your earlier JQL query in macro and customise the columns you wish to show, if default are not sufficient

Let me know if you need any step clarified.

Regards

Igor

comments: author: Gian Carlo Foronda
body: Thanks for the response Igor. Appreciate it.


author: Gian Carlo Foronda
body: Additional question though. Is there a way to display the total count of issues per team member? Like for example, I want to know how many issues did Member A completed since the start of this year up to the present.

Thanks in advance.


author: Nic Brough -Adaptavist-
body: If you take a filter as Igor suggested, you can display it through a Jira Dashboard gadget, and draw that into Confluence.

If you use a "statistics" gadget, you can group the results in the filter by a field. Selecting "assignee" will then give you a count of all the issues each person has.

A difficulty might be how you know they completed. If we can assume the assignee of a resolved issue is the person who completed it, then the filter is simple "issue resolved \> startOfYear()", but your processes might preclude that.
The links shown on my Confluence home page under "Recent space activity" are not getting updated.
Asked by broe9:

I'm running Confluence 5.7.1 on AWS. I noticed that the links shown on my home page under the "Recent space activity" are not getting updated any more. Used to work fine. Any ideas how I can get it working again?

The most recent time of any of this links is from about 6 months ago. \*IF\* I recall correctly, at that time the root partition on the server had filled up - no available space. I fixed the disk space problem, but maybe Confluence didn't completely recover somehow?

FYI, I tried googling for the answer to this, but since about a zillion google-indexed pages contain the words "Recent space activity", I couldn't find it.

Thanks,

Brian


Answers:
author: AnnWorley
body: Hi Brian,

Most likely a reindex from the UI will fix it: [Content Index Administration](https://confluence.atlassian.com/doc/content-index-administration-148844.html).
> The content index, also called the search index, supports Confluence's search functionality. It is also used for a number of related functions such as building email threads in the mail archive, the [space activity](https://confluence.atlassian.com/doc/view-space-activity-2818381.html) feature, and *lists of recently-updated content.*

If that doesn't work, please try: [How to Rebuild the Content Indexes From Scratch on Confluence Server](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html)

Thanks,

Ann


Tags: confluence-server

server
Show sub tasks in Confluence Team Calendar
Asked by Jeff Sanders:

Hi All - I am attempting leverage the Confluence team calendar to show the tasks and subtasks on a calendar.

I have pulled in the tasks just fine however I am having trouble showing the subtasks on the calendar.

Is there a way to show the subtasks (by due date) on the same calendar as a parent task?

Thanks for your help,

Jeff


Answers:
author: Kristin Bitler
body: Jeff,

If you're using a filter, it needs to include JQL to pull those in, i.e.,

project = "project name" AND issuetype = "Task" AND issueFunction in subtasksOf(" issuetype = 'Task' ")

Kristin


Tags: sub-task

team-calendars-for-confluence
Livesearch set to filter to date range or exclude label?
Asked by Kimberly Onnen:

I'm on the Cloud version. I've added Livesearch to the left navigation bar and it is set to search only in a specific Space. What I would like to do is either set up a date range limit (or nothing after a certain date) or I want to be able to exclude a specific label.

I'm using Atlassian for our online help (converted from RoboHelp). I want to be able to add new content for a future release but prevent our users from seeing this information until the product is released. Is there a way to do this?

I'd prefer not to "comment out" certain sections because that's probably where competitors would be looking. While I'm good with HTML, I'd prefer to not have to add code, unless I have to.

I tried adding null or EMPTY to the label field in the Livesearch settings, but that didn't work. I also tried -test. I was hoping that meant it would search everywhere else BUT in items with that label.

My other option, I guess would be to label all of the current stuff with "Current" and maybe "New" for the new stuff. Then again, the New label would still show under labels, correct? (Or is there a super secret way to hide a label from showing?)

Thanks!!!


Answers:
author: Zak Laughton
body: Hi Kimberly,

I understand you have a public space for customers, and you'd like to prevent users from seeing certain content until its release date. I do not recommend going about this by excluding it from a search. Even if it can't be found with the Livesearch macro, it could be found with the site search, page tree, a different Livesearch macro, URL guessing, or a number of other methods.

Instead I recommend restricting view access to the pages with one of the following methods:

* Set page restrictions on the pages, allowing view access only for those who should see it. On the day of release, remove the view restrictions.
* Create a private space to create the content, then move it into the public space when it is released.

Both options above will limit who can view the pages or find them in search results, and guarantee users won't be able to access the pages through other methods. You may also want to make a user group of the people who *can* view these pages before they're released so they can easily be applied to all permissions and restrictions.

Related docs:

* [Permissions and Restrictions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)
* [Manage groups](https://confluence.atlassian.com/cloud/manage-groups-744721627.html)

I hope this helps!  
-Zak


Tags: cloud

confluence-cloud
ConfiForms: How to evaluate a CheckboxGroup
Asked by Thomas Br?ker:

I have set up a checkbox group (field 'options') where a user can select one of the two or both options. If one of the options is selected a price of '10' shall be shown in the field 'price'. If both options are selected a price of '15' shall be shown.

I am not sure how to set up this configuration. I have tried several 'ConfiForms Rules for Field Definition' according to the different possible options. But then the price field in the end shows "10 10 15".

When I use a formula field the result is only calculated when the form is saved. But the result shall be shown before saving the form.

What is the appropriate way to approach this problem? [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)


Answers:
author: Alex Medved _ConfiForms_
body: Have a look at the [following demo on our documentation site](https://wiki.vertuna.com/display/TEST/Setting+price+automatically+depending+on+the+choice+from+checkbox+group) (with storage format for you to import)

comments: author: Thomas Br?ker
body: Thanks a lot Alex. Then my approach was actually correct. Just my conditions where not right.


Tags: confiforms

confluence-server

forms

server

vertuna