youngmon/atlassian-qna huggingface dataset:
how to upgrade from confluence 3.5.7 to 5.0.3 on linux
Asked by Willie Swann:


Answers:
author: Nic Brough -Adaptavist-
body: Start at <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

You will need to upgrade to 3.5.17 first, then you can probably go to 5.0.3 straight away, but I'd test that carefully.


Tags: confluence-administration
Is it possible to hide Pocket Query get parameters?
Asked by Marvin Goo?ens:

I use the following function in my Pocket Query template

```
(function() {    function reload(queryName, queryParameters) {        var container = $('.pocketquery-dynamic-load[data-query="'+queryName+'"]');        var dataIndex = container.data('index');        var data = PocketQuery.getDynamicLoadData(dataIndex);        data.queryParameters = queryParameters;        PocketQuery.load({                container: container,                data: data        });    }         $('.pocketquery-result').on('change', '#select-test', function() {        var queryParameters = { inputValue: $('#select-test').val() };        reload('Test_ReloadOnChange', queryParameters);    });}());
```

But the get parameter is added to the url.

Is there a way to avoid that?

I need the initial value when I reload the page.


Answers:
author: Felix Grund (Scandio)
body: Hi Marvin!

Did you check the value "Enable dynamic parameters" in your macro? This causes the parameters being added to the URL so you can create permalinks to the page and the macro will run with the values in the URL. If you only check "Load macro dynamically" and NOT "Enable dynamic parameters" it should work as you want it.

Let me know if it works!

Felix (Scandio)


author: Marvin Goo?ens
body: Yes, is that possible? That would be great!


author: Christian Koch
body: Hi Marvin, I'm not sure wether i understand your question. You want to use dynamic parameters but not as GET parameters visible in the url. Is that right? cc: @Felix Grund (Scandio)


Tags: pocketquery
Confluence and Apache over SSL
Asked by Pranjal Shukla:

We wish to deploy our instance on internet and would like to ensure that it's secure and robust. I have certain questions, can anybody of you give me suggestion.

1. Should both Apache and Confluence be SSL or only Confluence?

2. We are hosting an instance for 40k users, what parameters should we tune in both Apache and Tomcat?

Any other suggestions are welcome.


Answers:
author: Nic Brough -Adaptavist-
body: 1. Depends. A standard approach is to set up the servers so that Confluence (i.e. Tomcat) is plain http, but only accessible via an Apache proxy. Then you do SSL on the proxy only.
2. Depends on usage. Initially, you will probably want to tune very little and then only tune if you have issues. Start at <https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html>


Tags: confluence-administration
Error: Confluence editor won't load.
Asked by Jen:

I don't have a problem when viewing Confluence Content, the issue seems to be affecting the Editor.

This keeps going in and out all day, my first day to experience this type of connectivity errors. Can you help? Nothing I work on will save. It fails every time; I tried some trouble-shooting on my own:

1. I typically work in chrome

2. I tried using firefox - same thing.

3. Company-wide no user can successfully access the editor.

IT on our side has verified everything is in good working order, and there is no reason it shouldn't work. As I said, it goes in and out, I was advise the issue is on the Cloud side.


Answers:
author: Robert Massaioli _Atlassian_
body: Atlassian is aware of the issue and is rolling out a fix as we speak. Your issue should be resolved soon.


author: IGZnestorpina
body: Same problem here.

It seems like the recent change to Atlassian Connectors messed up the Draw.io connector, and instead of opening the draw.io editor it opens the Macro editor dialong

...

image2016-12-8 12:56:56.png  
[](https://community.atlassian.com/t5/Confluence-questions/Error-Confluence-editor-won-t-load/qaq-p/221286?attachment-id=6338){#link_118fbd456ef1be}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/37492/1/image2016-12-8%2012%3A56%3A56.png){#display_118fbd456ef1be_0}


author: Francois Hohwiller
body: Same situation for me, since last week difficulties to save after editing on confluence-cloud ..... some users become angry, wating for the fix

comments: author: Robert Massaioli _Atlassian_
body: The fix should have been rolled out to everybody a week ago. If that is not the case then you need to go to support.atlassian.com and raise an issue.


author: Dirk Steinkopf p
body: Which version fixes this problem? (I am currently using 6.0.2 and having this problem.)


author: Frigo Trans / IT
body: Where can I find the fix?


author: Francois Hohwiller
body: Hi All, I tried it today again on the same PC, with different browsers and the same company proxy settings.

Good news apparently no more issues with IE11 but still same behaviour issues with Firefox (38.5.1 esr and 50.1.0 standard) as well as chrome 55

Does anyone have some new information ?


Tags: cloud

confluence-cloud

connection

editor
Do you have an estimate date of release for Confluence 5.10.8 or 6.0.1 supported version for this Add on?
Asked by moralesluis:


Answers:
author: Sam Hall
body: If you mean [Google Calendar](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.google.calendar/server/overview) by ServiceRocket then probably best if you comment/follow this thread on the relevant ServiceRocket forum: <https://community.servicerocket.com/servicerocket/topics/when-will-a-confluence-6-compatible-version-of-the-google-calendar-plugin-be-released>

Sam


author: Sam Hall
body: Which add-on do you mean?

This one?:

<https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.google.calendar/server/overview>


Tags: addon-net.customware.confluence.plugin.google.calendar

google-calendar

server

servicerocket
"SharePoint Connector for Confluence" plugin
Asked by Roman Para:

Hello,

We have an active license on "SharePoint Connector for Confluence" plugin for 2000 users, and we would like to increase it to 10 000 users. Please advice, will we have to pay the full amount for 10 000 users, or the difference?   

Kind regards,


Answers:
author: Rob Woodgate
body: Hi Roman,

I've edited your question to remove your licence information - for your own security it's not a good idea to post that information on a public forum.

Also, +1 for Sam's answer below.


author: Sam Hall
body: Hi Roman,

This is a community answers forum, so may not be the best place for your question.

Do you mean this add-on?: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.sharepoint/server/overview>

If so, you should probably contact the vendor directly here: <https://support.communardo.de/display/support/Support+Center>

Sam

comments: author: Franz Reichard _Communardo_
body: Hello,

thank you [@Sam Hall](/t5/user/viewprofilepage/user-id/781608) for pointing to our Support.

Since the link is not correct any more our support can be reached [here](https://jira.communardo.de/servicedesk/customer/portal/2) for further questions or support requests.

Kind regards

Franz  
Communardo Support


Tags: confluence-administration
Can you limit available users to a specific group for assigning permissions?
Asked by Mark Montminy:

We have spaces that have content classification and restrictions.

We would like space owners/administrators to still have control over permissions within these spaces, but we need to limit the "pool" of users they can add to the space to a specific group or groups.

I'm fully aware that they can simply add "allowred users" group as a group in the permissions settings to enable access to all users of that group. That's not what I'm after though.

I need to ensure they don't add "Bob", who's not a member the "allowed users" group to the space, thus bypassing content access controls.

I don't think there's a way of doing this, nor have I seen any plugins that do this. I figured I'd ask here, as I'm sure others have come across content classification needs.

The only solution I've come up with so far, is to simply not allow space owners admin control, and farm out all permission work to a trusted team on a request model. That's going to add additional delays to users gaining access to content, since that team will be required to vet the request through the space owner. The space owner knows best, but for compliance reasons, we need to remove the possibility of the owner adding someone they're not allowed to.


Answers:
author: Rob Woodgate
body: Hi Mark,

No, there is no way to limit which users can be added to a space (other than anonymous users, which can only be given access to a space if anonymous users have been enabled by a site administrator).

Working from the other side of your problem - farming out permissions work to the site admins - you might find an add-on like [Ultimate Permissions Manager](https://marketplace.atlassian.com/plugins/hu.metainf.plugin.confluence.ultimate-permission-manager/server/overview) useful because it provides additional functionality to make managing permissions quicker and easier. It's not free but the pricing is reasonable. There are plenty of other permissions add-ons that might help in the Atlassian Marketplace.

Unfortunately you're pushing against an intractable and common infosec problem: Security vs accessibility. You can't trust people (for compliance reasons) to do certain things, but only allowing trusted people to do those certain things is time- and resource-consuming. The person who comes up with a generalised solution to this will be a billionaire.....


Tags: confluence-administration
How sync files and folders as Dropbox or Google drive
Asked by Tony Montana:

How sync files and folders as Dropbox or Google drive beetween confluence spaces/pages and PC. May be ConfluenceBox client? Or plugin/client for a Offline work with pages/attachements


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://answers.atlassian.com/questions/44901113/how-sync-files-and-folders-as-dropbox-or-google-drive?src=user>


author: Nelson Pereira
body: Hi, check this integration, it give folder sync between Dropbox, Confluence and HipChat:

<https://marketplace.atlassian.com/plugins/cloud-files-google-drive-docs-office-365-documents-dropbox-topdox-for-confluence/cloud/overview>
how do I add an anchor
Asked by John Leasia:


Answers:
author: Marcel Woschek
body: You need to use the [Anchor Macro](https://confluence.atlassian.com/doc/anchor-macro-182682072.html) to add an anchor.

Just use the Macro Browser to find it or use the macro annotation as described on the linked page.

You can get further information right [here](https://confluence.atlassian.com/doc/anchors-139442.html).


author: Vasiliy Zverev
body: Edit page / add macro / select macro anchor.
How to prevent temporarily the system of sending notification emails
Asked by Yanick Belart:

Hi there,

I am administrator of confluence (version 5.9.9) and I would like to migrate a lot of content (blog posts) from our old intranet to an existing space. The problem now is, that there are thousands of watchers in that space. Is there a way to prevent the system of sending notification email to all these users/watchers while I do the migration?

Maybe a workaround: If I "disconnect" the email server during the migration, does the system sending out notification emails from a queue after reconnecting the mail server?

Thanks for supporting me.

Best regards,

Yanick


Answers:
author: Marcel Woschek
body: Maybe this [Link](https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html) can help you

comments: author: Yanick Belart
body: Genius! Thank you very much Marcel


author: Rodney Hughes
body: Another method if you are not an Admin is to

First create a page in your "target" space and set its View Restrictions to just yourself.

Put all the transferred content under that page

Wait 24 hours then remove the Restriction (to allow for the "what changed in the last 24 hours" notification to be done)


Tags: confluence-administration

email

notification
Export to PDF shows search this guide and labels
Asked by Anand Mehta:

When I use export to PDF, I see 'Browse by Label' getting exported under Contents heading. How do I get rid of such labels from PDF export? Note that they appear at multiple locations in exported PDF.

Thanks,

Anand


Answers:
author: Milo Test
body: The Labels List does not automatically create a heading, if you've added the Browser by Label text and set it to a heading style, it's going to show up in the TOC.

Even so, you can add Browse by Label to the Exclude Headings field in the Table of Contents macro and it won't appear.


author: Anand Mehta
body: Sorry, I should have included screen shots in my initial message.

TOC:

labels-2.png

Withing the section:

labels-1.png

[](https://community.atlassian.com/t5/Confluence-questions/Export-to-PDF-shows-search-this-guide-and-labels/qaq-p/393776?attachment-id=9701){#link_118fbe13e3af99}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66704/1/labels-2.png){#display_118fbe13e3af99_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Export-to-PDF-shows-search-this-guide-and-labels/qaq-p/393776?attachment-id=9702){#link_118fbe13e3af99_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66704/2/labels-1.png){#display_118fbe13e3af99_2}


author: Milo Test
body: Can you give us a screenshot?


Tags: confluence-administration
Is it possible to connect confluence from any iphone or andriod phone?
Asked by Urmimala Biswal:

Hello,

Is it possible to connect to confluence from any iphone or android phone?

Regards,

Urmimala (Nagra)


Answers:
author: Rob Woodgate
body: Hi Urmimala,

This page answers your question, and probably some additional questions too: <https://confluence.atlassian.com/confcloud/confluence-mobile-724764728.html> (this is the page for Confluence Cloud, there is a different page for server hosted versions).

There are some additional note on Confluence mobile for Cloud here: <https://confluence.atlassian.com/doc/notes-about-confluence-mobile-292127961.html>


Tags: confluence-cloud
What does "Definition of the diagram" mean?
Asked by Andrey Oleynik:

Today I found that UI of *Insert 'PlantUML for Confluence' Macro*has changed.

There is no more *Definition* text field, as shown [here](https://support.draw.io/display/PFCC/PlantUML+for+Confluence+Cloud), but exist another *Definition of the diagram*wich doesn't accept PlantUML code.

How to use it now?


Answers:
author: David Benson _draw_io_
body: Atlassian have posted a status update on <http://status.atlassian.com/>. You can subscribe by email or SMS to incident updates on the page.  

Their latest release broke all Confluence Connect macro add-ons (that's [draw.io](http://draw.io), PlantUML and Google Drive Connector for us).


author: Andrey Oleynik
body: Ok, thank you!


author: David Benson _draw_io_
body: You can follow the draw.io updates on <https://groups.google.com/forum/#!topic/drawio/uryrOc5NtSE>, if we find a fix we'll try and apply to PlantUML.


author: Boris
body: Recent Atlassian's deployment in Confluence cloud has broken many plugins including PlantUML.

We are currently trying to find a workaround.


Tags: addon-com.mxgraph.confluence.plugins.plantuml

cloud

confluence-cloud
how to clone an item to another project
Asked by yongyong yongyong:

Hi.

I'd like to copy an issue from one of project to other project

is it possible?

when I try to clone the issue, it is remained the same project.

Actually, one project that is used by our client and our team. on the other hand, another project is used by only our team.   

So. I would like to copy it directly. Now, I make an issue and copy and paste from title, attachement, dscription, etc  

thank you for your answer.


Answers:
author: Rob Woodgate
body: Hi,

You've posted this with Confluence tags, but this is a JIRA issue. Change the tags to JIRA and you'll be much more likely to get an answer :smile:
As of today, I cannot edit my draw IO images anymore.
Asked by Pierre Dumuid:


Answers:
author: David Benson _draw_io_
body: Atlassian have posted a status update on <http://status.atlassian.com/>. You can subscribe by email or SMS to incident updates on the page.  

Their latest release broke all Confluence Connect macro add-ons (that's [draw.io](http://draw.io), PlantUML and Google Drive Connector for us).


author: David Benson _draw_io_
body: We have a large number of reports of issues inserting and editing [draw.io](http://draw.io) diagrams in Confluence Cloud. Please follow [this thread](https://groups.google.com/forum/#%21topic/drawio/uryrOc5NtSE) for status updates.


Tags: cloud

confluence-cloud

draw.io
Draw.io Error: Invalid descriptor
Asked by ?? ????:

Hello,

When I try to insert a Draw.io diagram, Confluence says "Error: Invalid descriptor", and it is impossible to edit existing Draw.io diagrams.

How to solve it?


Answers:
author: David Benson _draw_io_
body: Atlassian have posted a status update on <http://status.atlassian.com/>. You can subscribe by email or SMS to incident updates on the page.  

Their latest release broke all Confluence Connect macro add-ons (that's [draw.io](http://draw.io), PlantUML and Google Drive Connector for us).


author: David Benson _draw_io_
body: We have a large number of reports of issues inserting and editing [draw.io](http://draw.io) diagrams in Confluence Cloud. Please follow [this thread](https://groups.google.com/forum/#%21topic/drawio/uryrOc5NtSE) for status updates.


Tags: cloud

confluence-cloud

draw.io
Smartphone and Questions for Conflence
Asked by Francois Guilbeault:

*This question is in reference to Atlassian Documentation: [Confluence Mobile](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764728)*

Can I be notified for a new question in Questions for Confluence on my smart phone ?


Answers:
author: Rob Woodgate
body: Hi Francois,

Notifications for Questions are sent via email. There is a feature request to have notifications go to the workbox as well: <https://jira.atlassian.com/browse/CQ-172>

So if you've got your email on your phone, yes you can, but you won't get notifications through the mobile app.


Tags: cloud

confluence-app

confluence-cloud

documentation

questions-for-confluence
Assiging screen for each component
Asked by Vijaya Medampudi:

Hello,

For my project, I have 3 components and for each component I would like to configure new screen

eg: Project A has

Component 1

Component 2

Component 3

for each component I want to configure new screen

Component 1 - screen 1

so for default screen, user selects component 1 and after default screen it should redirect to Screen 1

Just wondering is that possible to configure this way?


Answers:
author: Bhushan Nagaraj
body: Hi Vijaya

Not sure if the exact behavior is possible. However, you can show and hide fields on the same screen based on which component is selected. Use the Behaviours module in ScriptRunner add-on for JIRA.

<https://scriptrunner.adaptavist.com/4.3.0/jira/behaviours-overview.html>


Tags: component
Opening links in separate browser tab
Asked by Uli Bilke:

I'd like my links to open in a new browser tab - is that possible on Confluence?


Answers:
author: Timothy
body: The default functionality does not have that but you can force all links to do so by using this solution:

* <https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html>

comments: author: Uli Bilke
body: Thank you so much, Timothy.
How do I see space notifications to HipChat options from Space Tools?
Asked by tasfiatas:

We have a Confluence Cloud instance and we have the HipChat plug-ins. I am trying to do the integration. When I go to **General Configuration \> HipChat Integration** I log into my HipChat account by clicking Connect HipChat (seen below).

1.PNG

I am redirected to this page after logging in. From this page I am unable to do further actions for the integration. The same two screens come up when I try to integrate from a Space using Space Tools.

2.PNG

Am I missing something? How do I integrate Confluence with HipChat?

Thank you,

Tasfia

[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-see-space-notifications-to-HipChat-options-from-Space/qaq-p/147260?attachment-id=8351){#link_118fbf9dcab077}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24536/1/1.PNG){#display_118fbf9dcab077_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-see-space-notifications-to-HipChat-options-from-Space/qaq-p/147260?attachment-id=8352){#link_118fbf9dcab077_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24536/2/2.PNG){#display_118fbf9dcab077_2}


Answers:
author: Bhushan Nagaraj
body: Hi Tasfia

You will need a site admin to setup the initial HipChat connection. Have you looked into the documentation at <https://confluence.atlassian.com/doc/use-hipchat-and-confluence-together-678561679.html> ? If you are experiencing different behaviour to what is available in the docs, suggest raising a support ticket at support.atlassian.com


Tags: cloud

confluence-cloud
username in uppercase is not allowing in confluence
Asked by Siva Polamarasetti:

We are trying to create usernames for confluence, but username field showing " Usernames must be lower case ". where to make change to allow uppercase and mixed case for username field in Confluence user management.


Answers:
author: rsperafico
body: Hello Siva,
> **External to Crowd:**
>
> * Most LDAP directory schemas specify the user and group names as case insensitive for matching and searching, but case preserving when storing the data and passing it back to the requestor.
> * Applications behave in different ways. Some, like [JIRA](http://www.atlassian.com/software/jira/) and [Confluence](http://www.atlassian.com/software/confluence/), **insist on lower-case usernames and groups and store all user-related data in lower case**.
>
> #### Enforcing Lower-Case Usernames and Groups for an Application {#toc-hId-1228533672}
>
> In some cases you may wish to convert user and group names to lower case when passing them to an application. You can set an option for each application, as described in [Enforcing Lower-Case Usernames and Groups for an Application](https://confluence.atlassian.com/crowd/enforcing-lower-case-usernames-and-groups-for-an-application-179446857.html). When the option is set, Crowd will convert upper-case and mixed-case information obtained from your user directory to lower case before passing the information to the application.

Extracted from <https://confluence.atlassian.com/crowd/case-sensitivity-of-usernames-and-groups-181536383.html>

---

Kind regards,  
Rafael P. Sperafico


Tags: confluence-administration
How to change administrator privileges
Asked by Katie Willgoos:

Someone else at our company set up our Confluence site, but he wants to give administrative right to me instead. How can he delegate all admin privileges to me?


Answers:
author: Sam Hall
body: Hi Katie,

In Confuence Cloud (if you are using the default groups), they can set you up as a user and add you to the 'administrators' group.

If they also want to give you permission to manage users and billing information, they can also add you to the 'site-admins' group.

You can read about the various default groups and permissions here: <https://confluence.atlassian.com/cloud/manage-groups-744721627.html>

Sam


author: Nic Brough -Adaptavist-
body: Get them to add you to the group that says "you are an admin". Check "global permissions" if you're unsure what that group is.


Tags: cloud

confluence-cloud