youngmon/atlassian-qna huggingface dataset:
Confluence import video macro error
Asked by Philippe Bouyssou:

Bonjour,

Dans l'importation d'une video dans la cr?ation d'une page, lors de l'application d'une macro, j'ai ce message d'erreur...

![Emmanuelle-24102018.jpg](/t5/image/serverpage/image-id/35801iFEB33ED71BD42844/image-dimensions/554x341?v=v2 "Emmanuelle-24102018.jpg")

Cette macro fonctionne pourtant avec d'autres videos d?j? import?es.

/Philippe


Answers:
author: Shannon S
body: Hi Philippe,

There's a current bug where if the title of the video contains certain characters, you will get the error.

* [CONFSERVER-26803](https://jira.atlassian.com/browse/CONFSERVER-26803) *Multimedia macro can't find attachments when the page title contains a colon*

For anyone that comes across this thread in the future, in English that error is:
> Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'attachment_name.mov'

The bug specifies a colon, but can also apply to other characters.

Could you let me know what the name of the file is, and if you are to remove any special characters, does the issue persist?

Regards,

Shannon

comments: author: Philippe Bouyssou
body: Shannon, Thanks a lot, it seem's that this error was known! So your reply should be just fine!

I'm just wandering if you know french language or if you use french dictionnary...

THANKS

/Philipppe


author: Shannon S
body: Hi Philippe,

Happy to help you! I don't know French but I can read it fairly well. The error message I was able to find the original English for on a related ticket.

Let me know if you have any other trouble or questions.

Regards,

Shannon
draw.io add-on, where to put the license key
Asked by Gabriel Drescher:

Just bought license (from atlassian marketplace) for draw.io add-on, but I cannot find place where put the license key. We had the trial version installed but there is no place to put the license key in add-on management.


Answers:
author: Ismael Jimoh
body: Hi Gabriel,

* Go to Manage Add-on page on your instance (accessible only if you are the admin of the instance).
* Find the add-on in the list of installed add-on(it will only appear here if you have installed it if not, go to **find add-on**page first to install the add-on).
* Expand the add-on and you should see a text area to add your license.  

  <br />

Cheers


author: Gabriel Drescher
body: Now found the solution, bought the license, uninstalled the trial version, installed the trial version again and after that the license was automatically updated to add-on. Anyway there was no way to add the license afterwards to installed trial version
I got 401 ERROR sometimes not always.
Asked by JY ?:

I create page and get attachment and upload attachment by REST.

I send REST request page by page. so it's many request. (about 300 pages)

In processing, I got 401 Error. And log says like bottom.

But, I send auth info in request header. So, It's not normal to get 401 error message.

Is that possible that authentication is failed if previous rest request get exception?

------------------------------------------------------------------------------------------------

2018-10-24 15:44:18,096 WARN \[catalina-exec-3514\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
\[com.atlassian.confluence.api.impl.service.content.AttachmentServiceImpl.addAttachments\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #727416380)  
\[tx-metadata-provider\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT,readOnly (Session #148361095)  
-\>\[tx-metadata-provider\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT,readOnly (Session #564901555)  
-- url: /main/rest/api/latest/content/895197353/child/attachment \| traceId: cbe35945b54ac071 \| userName: oasis.bot  

<br />

2018-10-24 15:44:18,097 WARN \[catalina-exec-3514\] \[service.content.factory.DefaultContentMetadataFactory\] getAllMetadataFromProviders API metadata provider module threw an exception attempting to expand metadata. Class : com.atlassian.confluence.plugins.restapi.metadata.content.LabelsModelMetadataProvider provides properties \[labels\]. Exception org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only  
-- url: /main/rest/api/latest/content/895197353/child/attachment \| traceId: cbe35945b54ac071 \| userName: oasis.bot

2018-10-24 15:44:18,196 WARN \[catalina-exec-3955\] \[confluence.util.profiling.DurationThresholdWarningTimingHelperFactory\] logMessage Execution time for publishing event com.atlassian.confluence.event.events.content.page.PageCreateEvent@5d8eed6a\[context={},updateTrigger=UNKNOWN,page=page: 1? (20XX.XX.XX \~ 20XX.XX.XX) v.1 (895197385),suppressNotifications=false,timestamp=1540363446540\] took 11655 ms (warning threshold is 5000 ms)  
-- url: /main/rest/api/latest/content \| traceId: fcefaa5916edccc0 \| userName: oasis.bot

2018-10-24 15:44:26,228 WARN \[catalina-exec-3653\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : \`oasis.bot\` tried to login but they do not have USE permission or weren\`t found. Deleting remember me cookie.

------------------------------------------------------------------------------------------------


Answers:
author: Fabian Lim
body: Hi JY Kim,

Take a look at this post which has a similar issue: <https://community.atlassian.com/t5/Confluence-Cloud-questions/Getting-a-401-Unauthorized-Error-on-REST-API/qaq-p/1095751>

Good luck.


Tags: confluence-server

server
Adding draft or unpublished pages to the Space home page
Asked by Vaibhav Porwal:

Want to add a list of pages that are in DRAFT state or UNPUBLISHED state to my space home (Overview) page.

Is there a way to achieve that?


Answers:
author: Victor Mutambuki
body: Vaibhav,

You'll have to publish them first.

Victor

comments: author: Vaibhav Porwal
body: Published items are easily accessible on the left side panel. Draft and Unpublished items are listed only under "Your Work" section that can be easily missed when we have numerous Published pages but few Draft and Unpublished pages.


Tags: cloud

confluence-cloud
Moving files from a page to a Document Library
Asked by Stefan Singman:

We have added documents on different pages in Confluence and now we want to move them into a Document Library (in Confluence).

Is this possible to do, without having to download the document to my laptop and then upload it to the Document Library?


Answers:
author: Prakhar Srivastav {Appfire}
body: Hi [@Stefan Singman](/t5/user/viewprofilepage/user-id/2178066)

Have you tried Attachment Macro?

If your attachments are spread across confluence then you can use Webdav to easily manage them.

Regards

Prakhar

comments: author: Prakhar Srivastav {Appfire}
body: There some nice recipe to help you to list attachments from other pages.

<https://docs.servicerocket.com/reporting/user-guides/recipes/attachments/listing-attachments-from-another-page>

But you have to install/buy the plugins mentioned in this page for that to work.

Regards

Prakhar


author: Stefan Singman
body: Thanks for your answers. I was hoping there was a way to do it without buying plug-in or develop something my self.

It is not to many document, so we can do it manually, but we will still lose the version history of the documents.


author: Lava Kumar Dukanam _Appfire_
body: Hi [@Stefan Singman](/t5/user/viewprofilepage/user-id/2178066),

You could certainly build your own solution using REST API where you would update the parent ID of a document with the parent ID of a Document Library.

I also found you could use webDAV for dealing with pages

<https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

Hope this helps!

Thanks,

Lava


Tags: confluence-server

server
How to set jpg and other images as "display as link"??
Asked by Byron Nagy:

The option to 'display as link' is not available for jpg and other image file uploads into Confluence. Is this a bug, or just a development oversight?

Have a list of several file types to display in table, with some images and others files. Need all to just display as a link for continuity and aesthetics. Any help on how to achieve this?

Thanks!


Answers:
author: Shannon S
body: Hi Byron,

You can go to **Insert Link** **\> Files**. Your attached images should be available there, as well as the option to upload a new one. You can select the text you want to link it to:

![Screen Shot 2018-10-24 at 3.35.22 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35829i98504830857F9187/image-dimensions/489x342?v=v2 "Screen Shot 2018-10-24 at 3.35.22 PM.png")

Can you give that a try and let me know if you have any trouble?

Regards,

Shannon

comments: author: Byron Nagy
body: Thank you Shannon, that worked. I feel a little dumb now :-)


author: Shannon S
body: Byron,

Don't worry, it would make sense that you could do the same as with the documents, so I can understand the confusion. :)

Take care!

Shannon


Tags: attachment

cloud

confluence-cloud

image

link
Is it possible to move comments only from one page to another ?
Asked by Fabio Marraccini:

We started using a plugin called 'Discussions' which organises comments under a page (called a discussion) and give us some nice metrics.

The problem is that we already had one page elsewhere in the space (not a Discussion) with relevant comments underneath.

If I move that page to the Discussions tree, its database doesn't know it's a discussion (as it was not created using the Discussions Blueprint) and it does not pop up in the discussion dashboard

If I start another Discussion and move the comments by copy and paste, I will lose who the comment came from unless we ask everyone to do that individually.

So I either find a solution to move 'comments only' from one page to another, or find a way to edit Discussion's database


Answers:
author: Brant Schroeder
body: You can use the API to transfer the comments from one page to the other. You could either write a script to handle it or you could use postman and do it one by one. Look at get comments from a page and add comments to a page here: <https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/>


Tags: confluence-server

server
Expected Date of Removal for DIV, SPAN, and STYLE Macros in Cloud
Asked by Charisma Riley:

This post [here](https://confluence.atlassian.com/confcloud/we-re-cleaning-up-the-macro-browser-946028471.html "We're cleaning up the macro browser") from June 5, 2018, states that the DIV, SPAN, and STYLE macros are being deprecated. However, it does not frame a timeline for when Atlassian expects to remove them. We have highly customized our site using CSS, and this will literally destroy it. It also will mean that we will no longer be able to continue using any of our extensive style guides we've created and trained the contributors to use. Therefore, we would really like to know when to expect it coming. Thanks.


Answers:
author: Shannon S
body: Hi Charisma,

There's not a set date for this, as it's a change they're slowly rolling out to all Confluence Cloud customers. Many users already have the new editor so the changes have already been deprecated for them.

If possible, you will want to start planning right away for the change. As Daniel mentioned on your other thread, any feature requests you have regarding the new look you can submit via jira.atlassian.com, or by clicking **Give feedback** within your Cloud instance.

Regards,

Shannon


Tags: cloud

confluence-cloud
"Unexpected character encountered while parsing value" error with Ceptah
Asked by Joseph Dinardo:

I am attempting to connect MS Project to JIRA using the Ceptah bridge and I am receiving the error "Unexpected character encountered while parsing value: \<. Path ", line 0, position 0." when testing the connection. Any idea why? We're using the URL <https://deliverybackbone.amr.kpmg.com>.

Thank you!


Answers:
author: Gonchik Tsymzhitov
body: Hi!

I am not sure, the correct place to start investigate is [https://deliverybackbone.amr.kpmg.com](https://deliverybackbone.amr.kpmg.com/).

Unfortunately, it is so hard without detail understand the problem

Cheers,

Gonchik Tsymzhitov

comments: author: Joseph Dinardo
body: It's an internal on-prem URL. Any idea if this is relate


author: ttaggart_databankimx_com
body: Were you ever able to solve this issue? I am getting the same thing.


author: jplutzatx
body: I ma getting the same error. Were either of you able to work through it?


Tags: jira
How to publish directly from Confluence to Lithium so that Confluence pages become Lithium articles
Asked by Alicia Bosserman:

We use Confluence and Lithium for product communications to our customers. Our customers do not have access to Confluence. Right now we create a page in Confluence, and use that page for stakeholder approvals, writer collaboration, and drafting the final version. Once the version is final, we copy that information, and paste it into a Lithium article. We like that Lithium will send a templated email to customers, and that customers can set up the limits of how often they are contacted, so we don't have to worry about those preferences.   

Has anyone solved for some kind of publish command?  

The ideal scenario would be:  
We create a page in Confluence Cloud, and use that page for stakeholder approvals, writer collaboration, and drafting the final version. Once the version is final, we click a "Publish to Lithium" button, that will create the article in the correct subspace of Lithium.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

If you need as soon as possible integration, please, have a look this one

<https://tray.io/connectors/atlassian-confluence-lithium-integrations>

Also, I suggest write own script for uploading to lithium:

1. Lithium has rest api.

<https://lithosphere.lithium.com/t5/Tech-Blog/Community-REST-API-v2-The-Next-Step-Forward/ba-p/178567>

2. Confluence, also.

3. You can reuse existing code from here or python module from pypi <https://github.com/atlassian-api/atlassian-python-api>

4. Then time to time on sync docs using service account and restrictions.

Hope it helps.

Cheers,

Gonchik Tsymzhitov


Tags: integration

khoros
How to show ? Progress in Jira Issues Macro?
Asked by Victor Mutambuki:

![Screen Shot 2018-10-23 at 3.36.26 PM.png](/t5/image/serverpage/image-id/35757iD6843095D4E54B44/image-dimensions/470x119?v=v2 "Screen Shot 2018-10-23 at 3.36.26 PM.png")

Does anyone have an idea of how to display the ? Progress field as a column in the Jira Issues Macro?

Victor


Answers:
author: Mike Kowalczyk
body: Also having this issue. Issues have progress status that shows up in JIRA, but loaded into confluence it does nothing,


author: Shannon S
body: Hi Victor,

You should be able to access the field in Display Options when editing the macro.

Can you let us know if you're having any issues with that?

![Screen Shot 2018-10-24 at 1.56.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35819i21670D8CF8953899/image-dimensions/504x400?v=v2 "Screen Shot 2018-10-24 at 1.56.33 PM.png")

Regards,

Shannon

comments: author: Victor Mutambuki
body: Shannon,

I've the column added but it's empty. The title and column are present, but no results in them.

victor


author: Shannon S
body: Victor,

Can you confirm what version of Confluence and Jira you're using?

There seem to be a few tickets for this, but one of them is timed out due to a limited number of reports:

* [CONFSERVER-46262](https://jira.atlassian.com/browse/CONFSERVER-46262) *Some columns do not Display any Data in JIRA Macro*

This one is regarding incorrect data displaying:

* *[CONFSERVER-28624](https://jira.atlassian.com/browse/CONFSERVER-28624) Confluence Filter Results macro doesn't show the progress bar correctly*

Once I have more information on your versions, I can report it and test it out to see if it's related to your issue.

Thank you!

Shannon


author: Victor Mutambuki
body: Shannon,

Thanks for looking into this. My matter pertains to

* [CONFSERVER-46262](https://jira.atlassian.com/browse/CONFSERVER-46262?_ga=2.96899355.545484457.1540208301-2036332451.1475171229&_gac=1.251782907.1537289433.CjwKCAjwxILdBRBqEiwAHL2R81jpqhhbHuE9nvylX3d-nUOAOQ_kyHqu0lUwz02ixtRb4sZy9dvnihoCIPQQAvD_BwE) *Some columns do not Display any Data in JIRA Macro*

Victor


author: Shannon S
body: Hi Victor,

Thank you for confirming that. Per the product manager's request, feel free to reply on the bug with the information below:
> If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

He'll be able to then take a look at that and see what might be causing the issue for the future.

Regards,

Shannon


author: Muhammad Khan
body: Any update on this issue? i have the same problem when trying to include progress, task progress into confluence page via JIRA issue report. It never shows any information. Same query shows progess bar in JIRA issue filter screen.


Tags: confluence-server

server
My confluence page site permissions do not appear to be working
Asked by admin admin:

I have made a working copy of a page on our Confluence site, and enabled access as such;

confluence-administrators - ALL access

confluence-users - view, add, not delete

anonymous - view

I expected, and wish, to be able to view the content on the page without login, but the server is not allowing an anonymous user to access this page.


Answers:
author: Mikael Sandberg
body: Under global permissions, have you enabled anonymous access?

comments: author: admin admin
body: User profiles are disabled, use of confluence is enabled.


author: admin admin
body: For anonymous Access of course.


author: admin admin
body: We have a course through the issue now, to create a copy of a space which does not have this issue, et cetera.  
It doesn't fix anything, but it allows us to maintain as we are.

I suspect the issue is with the RefinedTheme addon for Confluence, not allocating resources appropriately once it assumes administration.


Tags: confluence-server

server
How to get expand macro to automatically open when there is an inline comment
Asked by Anna Cardenas:

I have a table that is expandable through the "other macros" tools. When colleagues put inline comments within these expandable tables and I try to view those comments, the tables don't automatically expand, so it is difficult to find what the comment is referencing. How can I fix this?


Answers:
author: Shannon S
body: Hi Anna,

There's not yet a feature to automatically open the Expand macro in any case, but there's an existing feature request for it:

* [CONFCLOUD-27077](https://jira.atlassian.com/browse/CONFCLOUD-27077) *Option to display expand macro expanded/collapsed on page load*

I've commented there (internally) with your usage case and a link to this question, but please feel free to do the same! If you vote on the request it helps us to keep track of the number of users who are interested in such a feature.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
Calendar update history
Asked by Elena_Lurye:

Is there a way to see a Calendar update history?  
I know we are getting update notification emails, but if we didn't store them - is there any other way to retrieve this information?


Answers:
author: Dita Kubickova
body: Hi,

If you go to Administration -\> Add-ons, you can find **Audit log** under the list of your installed plugins. There are information about updates, installations and so.

Regards,

Dita


Tags: history

team-calendars-for-confluence
My thumbnail view is corrupt
Asked by John Aseff:

...and so is my view of the documents when I click on them. The only way it works is if I download nd open in Word. This only seems to be a problem with one particular page. I've even deleted the page and recreated it but it still does the same thing. This is a docx file with normal English text.

![screenshot.jpg](/t5/image/serverpage/image-id/35754iB1DCDD5CD229FE69/image-size/large?v=v2&px=999 "screenshot.jpg")


Answers:
author: John Aseff
body: Hi [@John Aseff](/t5/user/viewprofilepage/user-id/2175984),

There is an existing issue related to this document character problem. Please try to follow the approach that the user suggested in [this](https://community.atlassian.com/t5/Confluence-questions/Garbled-text-in-document-preview/qaq-p/873262) page.

Hope this helps!!

Regards,

Priyanka

comments: author: John Aseff
body: Thank you Priyanka!
Sorting all rows in the Decision Log
Asked by Mark Entrekin:

I created a Decision Log with about 50 line items/rows. Most of the rows are set as Decided but many are In Progress.

When I select the header on the Decision Log page to sort by Status, it only sorts the rows currently displayed (about 30 line items/rows).

Can you help me with how to select all rows in the Decision Log to sort? I want to see as many of the In Progress and/or Decided on one page/screen as possible. Is there a way to select all rows or change the page size to show all sorted rows?

I can export and sort in a document/csv but would like to see the sorted entries online within Confluence.

Thanks for your help!


Answers:
author: Mark Entrekin
body: Located lines per page on page properties report through edit and then options.
Can't add row to table in Meeting notes
Asked by Scott Coleman:

I'm using Web confluence.

When I edit a table on a regular page I get the table toolbar - which has "insert row" icon.

But when I'm editing a table in a meeting notes page that toolbar doesn't show up/ How can I add a row?


Answers:
author: Shannon S
body: Hi Scott,

Can you confirm if you're using Confluence Cloud?

If so, the new editor has been applied to Meeting Notes pages, so you can add rows this way:

![2018-10-24 13.36.01.gif](https://community.atlassian.com/t5/image/serverpage/image-id/35814i83A27F80958BA9FC/image-dimensions/552x335?v=v2 "2018-10-24 13.36.01.gif")

Can you confirm, and give it a try?

Regards,

Shannon

comments: author: Scott Coleman
body: Yes, I'm using Cloud, and Yes, that works! Thanks


author: Shannon S
body: Hi Scott,

Great to hear!

Take care and have a pleasant rest of your week.

Regards,

Shannon


Tags: meeting-notes
Questions for Confluence missing after upgrade to 6.12.0
Asked by Levi Rogers:

I can't find this when looking for apps or in my installed apps list. I do have a license for this (starter license).


Answers:
author: Levi Rogers
body: Download older version and install it.


author: Levi Rogers
body: Hi [@Levi Rogers](/t5/user/viewprofilepage/user-id/1240913),

[Here](https://confluence.atlassian.com/confkb/troubleshooting-confluence-questions-plugin-646448345.html) is the link to the Atlassian 6.12v KB document which talks about the issues related to Questions for Confluence app.

Please try to use the workaround mentioned in [this](https://confluence.atlassian.com/confkb/confluence-question-top-menu-button-missing-after-upgrade-646448356.html) document.

Hope this helps!

Regards,

Priyanka

comments: author: Levi Rogers
body: I just downloaded an older version and installed it.


Tags: confluence-server

server
admin password to Confluence
Asked by Basha:

have installed confluence from backup data, and i did NOT see any page prompting for admin password.

After installing confluence, i am unable to login in to confluence web console.

Please help!!

Thanks


Answers:
author: Victor Mutambuki
body: Ameer,

Are you a [system admin](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)?

Victor