Once issues are moved to the "Done" status, they cannot be moved to another status.
Asked by kalaimani:

Hi Team

It is Kanban Board and Company Managed project

When issues are moved to the "Done" status, they cannot be transitioned to another status. My workflow allows for transitions between any statuses. Can you please help me resolve this?

![Screenshot 2024-07-02 at 9.27.30?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332917iAE52FF9EA11D53F5/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 at 9.27.30?AM.png")


Answers:
author: Ravina
body: Hi [@kalaimani](/t5/user/viewprofilepage/user-id/5363035) If you able to transition the issues to other statuses then it's not an issue with transition issue permission and there will be only couple of possibilities are that Done status have some condition applied that is not allow to transition the issue, and you can check that by going to the workflow and any check any conditions are applied to that workflow using the below document.

Also, can you confirm if you create a new test issue and facing similar issue when issue transition to the Done status as if there is no condition/status properties on this status/transition then it could be workflow corruption issue then you need to create a copy of this workflow and associate that copy of the workflow to the projects and check if that fix the issue or not.

<https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/>

comments: author: kalaimani
body: Hi Ravina,

Previously, I tried setting a condition so that only specific group members could access it. However, my question is: how can anyone move the issue to "Done" while only particular people can change the status?

![Screenshot 2024-07-02 at 10.12.22?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332925i05C4C97F7D14B925/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 at 10.12.22?AM.png")


author: Ravina
body: [@kalaimani](/t5/user/viewprofilepage/user-id/5363035)If you have put a condition that only users of **kanban members** group can execute the **Done** transition then other users will not even see this **Done** transition if they are not a part of the **kanban members** groups, you need to remove this transition and publish the workflow so that there is no condition for users to execute the transition and move the issues to **Done** status.


author: kalaimani
body: Hi [@Ravina](/t5/user/viewprofilepage/user-id/3947257)

Yes, I removed the conditions, so now anyone can move the status to "Done." However, how can I restrict it so that once the status is moved to "Done," it cannot be changed back to another status?


author: Ravina
body: Hi [@kalaimani](/t5/user/viewprofilepage/user-id/5363035) You can check the below community post for the possible solutions to achieve this

<https://community.atlassian.com/t5/Jira-questions/How-to-prevent-the-transition-to-a-status-that-has-quot-Allow/qaq-p/1488752>


author: kalaimani
body: Hi [@Ravina](/t5/user/viewprofilepage/user-id/3947257)

I found another method by using conditions.

* I selected the transition to restrict which statuses can move to "Done." Then, in the Conditions menu, I chose "Previous Status Condition" and selected "Done" from the dropdown.
* After making the changes, it's working for me .

![Screenshot 2024-07-03 at 8.12.25?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333174iDA6FB83E5FB65B19/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 8.12.25?AM.png")![Screenshot 2024-07-03 at 8.12.44?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333173iFE3AF0658F5952A0/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 8.12.44?AM.png")![Screenshot 2024-07-03 at 8.13.03?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333172i66D7EF4C44FD89D7/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 8.13.03?AM.png")


author: Ravina
body: Cool, I have not tried that, will check in my local instance.


Tags: cloud

jira-cloud