youngmon/atlassian-qna huggingface dataset:
How to enable mobile view switch?
Asked by Christian Richter:

In my Instance: beronet.atlassian.com, i can not switch to the mobile view nor to the desktop view. The description:

<https://confluence.atlassian.com/display/DOC/Using+Confluence+on+a+Mobile+Device>

explains that the menu contains a switch link, but my menu only contains the links to confluence and Jira.

Do i need to enable the possibility to use the mobile view anywhere?

I can though use the mobile view in the atlassian Q\&A Confluence instance with my mobile.


Answers:
author: Bruno Rosa
body: Christian, I don't think you have to enable this in the Cloud, your Confluence Cloud instance is already displaying the 'mobile view' when accessed from a mobile device. I've tested this from my end and I can confirm that the 'mobile view' is working fine for your site, as well as the 'Switch to the desktop' view option. Please note that those options are only available when accessing from a mobile device - you're not going to see an option to switch to the mobile view from your computer.


Tags: cloud

confluence-cloud
Users can't assign tasks to me
Asked by Bede Admins:

I am the admin of our instance of Confluence Cloud (and JIRA Cloud). I have a user who says he can't assign tasks to me in Confluence with the `@user` notation. He can assign to others.


Answers:
author: Peter Van de Voorde
body: Hi Bede,

Do you have the Assignable User Permission in the project the user is creating an issue in?

This is governed by the Permission Scheme of the proejct.

You can check this using the Permission Helper or by simply going to the issue and trying to assign it to yourself.

Best regards,

Peter


Tags: confluence-administration
Only allow predefined entries into tables
Asked by Fynn K:

Hello,   
I would like to know if there is any plugin/macro/whatever that helps me to only allow predefined entries into tables.   

For example:  
I have got a table with 3 columns (Name, task, priority)   
Whenever an user adds a row, he can enter any text he wants into every column, but i want to limit the possible entries for the column "priority" to "High", "Normal" and "Low", maybe with a drop down list, is that possible somehow?


Answers:
author: Rodrigo Girardi Adami
body: Hi Fynn,

I believe this is not possible using Confluence embedded functionalities. To achieve that, you can try to develop a plugin that provides a constraint for the content inside a table.

I couldn't find if there is a plugin that provides this constraint in my search, but it may exist already. I'll leave this question open so others can contribute as well.

Cheers,

Rodrigo


Tags: confluence-administration
can we click on the INCOMING LINKS present in the page information of a wiki document, such that it takes me to the exact location of the other document, where that link has been inserted?
Asked by sidhartha:

For example, there are two documents A and B. We go to the page information section of document A. Under Incoming Links section, it shows the name of the document B as a link. However, if the document B is a big one, it will be better to just point to the exact location in document B, where that link exists.


Answers:
author: sidhartha
body: any updates?


author: sidhartha
body: Hello Eduardo,

I want to delete a page. For that, I need to make sure that all the incoming links to that page are updated. Hence, I go to the 'page information' section of the document and specifically the Incoming Links section. When I click on an incoming link, I must be taken to the particular section in the other document (the document in which the link is used).

Thanks,

Sidhartha


author: Mallmann
body: Hello Sidhartha,

From your description is seems you are looking for the Anchor Macro: <https://confluence.atlassian.com/display/DOC/Anchor+Macro>

<https://confluence.atlassian.com/display/DOC/Working+with+Anchors>

It will allow you to link to specific part of the page :smile:

I hope it helps!

Eduardo
I have followed all steps in docs -- but keep getting timeout error.
Asked by Xavier Malina:

Please help! IP checking was switched off, ip whitelisted, all steps followed to the letter but I keep getting this error:

'Error rendering macro 'tableau-plugin' : com.atlassian.renderer.v2.macro.MacroException: unexpected error: please contact your confluence or tableau server administrator: java.net.ConnectException: Connection timed out'

Please help as soon as possible - Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: That error means that the Confluence server cannot reach the other server. Either the tableau server is not running, it's not accepting connections, or most likely, it's firewalled off. I'm afraid you'll need to debug your network connectivity to fix this one.
Is there a way to see all of the pages created by a user?
Asked by chris mccraw:

Specifically, created by myself. I've created hundreds of pages and commented on thousands. Yes, I am very aware of the normal answer to this existing question: <https://answers.atlassian.com/questions/55182> which is to use the content-by-user macro. That's nice, but it a) includes comments, blog posts, b) won't allow filtering by space, and most importantly cuts off way, way before the end of the list.

Things I've tried beyond that macro:

* I've tried advanced searching, using myself as author, and space limiting, and limiting the search to pages, which would do what I want - except that I can't search for a word that might actually be in every page i created (eg: "the" and "a" return no results), and if i try searching for nothing, my search parameters are not obeyed - I see content created by others (I suppose I am an "author" since I fixed spelling or updated a doc that has 200 revisions 150 revisions ago). I **only** want to see **pages** I created.
* looking at my profile page and selecting 'activity'. This also fails to allow me to filter by space and limit only to **pages** that I **created**, rather than everything I've ever touched. Also, having to click after every \~20 entries to get more gets tedious quickly when you have thousands of comments and edits.

I've written some cool stuff. I want to run through it, after 3 years of writing, and look at it. Is there no reasonable way to do this? I'd be happy to use an API if there were a way to achieve my aims exactly.


Answers:
author: Alex Medved _ConfiForms_
body: Hi Chris!

Developer's approach :smile: ...

With API you can, <https://developer.atlassian.com/confdev/plugin-cookbook/searching-using-the-v2-search-api>

The code (quickly prototyped) is something like:

```
SearchQuery query = BooleanQuery.composeAndQuery(new CreatorQuery("admin"), new ContentTypeQuery(ContentTypeEnum.PAGE));    SearchSort sort = new ModifiedSort(SearchSort.Order.DESCENDING); // latest modified content first    SearchFilter securityFilter = SiteSearchPermissionsSearchFilter.getInstance();    ResultFilter resultFilter = new SubsetResultFilter(2000); // how many you have approx? put larger number here    Search search = new Search(query, sort, securityFilter, resultFilter);    final SearchResults searchResults = searchManager.search(search);    for (SearchResult result : searchResults) {      String displayTitle = result.getDisplayTitle();      // ... more result.get here    }
```

Regards,

Sash


Tags: cloud

confluence-cloud
Is there a way to approve comments before they appear on a page?
Asked by Casey Headden:

Is there a way to approve comments that users/anonymous people make before they show up on the page? I am afraid that someone will leave obscenity or spam comments on pages that customers are trying to view.


Answers:
author: Mallmann
body: Hey Casey,

I'm afraid that's not a bundle feature. We have already had a few feature requests for this, but it was not implemented: <https://jira.atlassian.com/browse/CONF-13202>

However, depending on your Confluence version you might be able to achieve that using 3rd party plugins. For example: <https://marketplace.atlassian.com/plugins/org.skrebs.confluence.commentModeration>

Hope it helps :smile:

Eduardo

comments: author: Casey Headden
body: Yes! Thank you, I am new to working on Confluence and I couldn't find anything in Confluence that would let me do that. I had not thought of checking for plugins.

Thank you!


Tags: confluence-administration
Is there a way to limit the number of items that display on the Popular tab on the dashboard?
Asked by Casey Headden:

I was wondering if there was a way to limit the number of items that display on the popular tab on the dashboard page? I do not want to disable likes, but I do not want to see a huge number of items displayed either.


Answers:
author: Branno
body: Howdy Casey,

I don't believe there is a way to configure this in Confluence, however I do believe you can use a combination of [nth-child](http://www.w3schools.com/cssref/sel_nth-child.asp) and the display:none element.

Cheers,  
Stephen Brannen \| Confluence Support


Tags: confluence-administration
recuperate deleted space
Asked by Carla:

Hi,

I accidentally deleted a space that I wasn't supposed to delete. It seems I don't have a backup (I've gone to C:\\Program Files\\Atlassian\\Application Data\\Confluence\\Backup and the folder is empty) Is there another way to recuperate the space?

Thanks,

Carla


Answers:
author: Mallmann
body: Hey Carla,

Unfortunately, currently there's no easy way to restore a deleted space. For that, we recommend you to restore the most recent site backup so that you can retrieve the deleted space from there.

We already had a few feature requests for this such as the following one, but timed out: <https://jira.atlassian.com/browse/CONF-8061>

Hope it helps.

Eduardo


Tags: confluence-administration
Mockups don't display after Confluence upgrade to 5.3.4 and Balsamiq from 2.2.10 to 2.2.25
Asked by Teresa Hollidge:

We're in the process of upgrading Confluence from 3.5.16 to 5.3.4. In the process, we have upgraded Balsamiq mockups from 2.2.10 to 2.2.25.

When I view pages that contain mockups (on my Mac, using Chrome) I see a big smiling Balsamiq logo in the place where I should see my mockup. A colleague, Chrome on a PC, sees nothing - no logo, no error, no mockup. When either of us edit pages that include mockups, the mockups magically appear. However, when we try to edit the mockup, the mockup is not visible in the mockup editor.

I am able to create new mockups which display just fine in all views.

What did I do wrong during the upgrade process? Our upgrade path is 3.5.16 -\> 5.0.3 -\> 5.3.4. I don't believe I upgraded Balsamiq to 2.2.25 until after we had moved up to 5.3.4, but I'm not entirely sure. I have uninstalled and reinstalled the plugin but there was no change. All of this is occurring on a test server.

Thanks for your help!

Teresa


Answers:
author: Teresa Hollidge
body: I have solved my issue. I rolled back my Confluence upgrade to 5.0.3 with all my plugins turned off. I didn't upgrade Balsamiq mockups past 2.2.10. Then I upgrade to 5.3.4, then upgraded Balsamiq to 2.2.25 and re-enabled the plugin. Everything works as it should.


Tags: balsamiq

confluence-administration

confluence-app

upgrade
What software is included in the installation package for 5.6 and 5.7
Asked by Victor Lee:

We are currently running Confluence version 5.5.2. We are planning to upgrade our current version to one of three choices: 5.5.7, 5.6.6, and 5.7. We have no issues with upgrading to 5.5.7 but are concerned about the other two versions because we have certain components that are not compatible with 5.6.6 and 5.7. Currently we are using Apache Tomcat version 6.0.39 which is not compatible with 5.7. Would Tomcat 7.0 be included in the installation for 5.6 and 5.7?

Thank you,

Victor


Answers:
author: chucktalk
body: Hi Victor,

Tomcat 7.0.52 is included within the installation of Confluence 5.6.6. and 5.7, and is still supported by the Apache Foundation. Tomcat 6.0.39 is already at its End-of-Life support from the Apache Foundation and Tomcat 8.0 is under active development and testing.

I note you have stated that you have components that are not compatible with Confluence 5.6.6. or 5.7, but I do not know what this means. If you are asking about Plugins or Add-ons, chances are that many of these will continue to work, but I would advise [Raising a Request with Support](https://confluence.atlassian.com/display/DOC/Troubleshooting+Problems+and+Requesting+Technical+Support#TroubleshootingProblemsandRequestingTechnicalSupport-Raisingasupportrequest) to discuss these issues.

Sincerely,

Chuck Talk

comments: author: Victor Lee
body: Thank for the information. When I was referring to other components, one of them is our version of PostgreSQL. We are running version 9.0.3 which we know is not compatible with Confluence 5.7.Another question I have is whether or not I can directly upgrade to Confluence 5.7 from my current version 5.5.2?Thank you,Victor


Tags: confluence-administration
SharePoint Connector and Access to Confluence
Asked by MarkC:

In our organization, we have SharePoint access for every employee. However, due to the licensing scheme of Atlassian, we can't justify making the jump to higher license numbers because we don't have that many employees, so it feels like a cost waste. Let me give an example: Say we have 800 employees. All 800 have access to SharePoint, but only 500 have access to Confluence. If we implement the SharePoint connector and pull pages from Confluence into SharePoint, can SharePoint users see that content without also being Confluence users?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Mark, I was about to compose an Answer, though I found this comment from Joseph explains everything much better than I would:
> For each Confluence server you wish to integrate with SharePoint, you require one Confluence licence and one SharePoint Connector licence. The 'tier' (number of users) for the Confluence and SharePoint Connector licences must match in order to be installed on the same server.
>
> If you have a large number of SharePoint users but only want to purchase a small Confluence licence, only those with registered accounts in Confluence will be able to edit content and all other users must access Confluence anonymously. This may not be feasible for your deployment if your Confluence server is publicly or broadly accessible and you wish to restrict Confluence content to certain subsets of users.

For additional information you can review the [direct comment](https://confluence.atlassian.com/display/SPCON/Updating+your+SharePoint+Connector+License+Details?focusedCommentId=294486188#comment-294486188) within the respective [Sharepoint License page](https://confluence.atlassian.com/display/SPCON/Updating+your+SharePoint+Connector+License+Details).


Tags: confluence-administration

sharepoint
How to inject macro html in editor
Asked by Guillaume Jouardet:

Modules are shown as "box" in the editor and converted into HTML at run time.

I'd like to know if it is possible to inject the HTML code directly to the editor so that we can edit it right away. It would be like small templates we can add where we want in the page being edited.

For instance, we have some documents which contain many table with the same format (same headers, same lines) and instead of copy/past i'd like to add a button or macro to add it dynamically at the cursor position. Then the user would fill in the blank cell with some text.

Thanks,

*Guillaume*


Answers:
author: Steve Gerstner [bridgingIT]
body: It should be possible to extend the editor JavaScript, but I think you will habe to die yourself through the JavaScript oft the editor Plugin...
Upgrading Confluence after maintanance period?
Asked by Micha? Szyma?ski:

Hi,

We have following situation. We have bought Confluence 1st of January 2014 and our maitenance support ended 1st of January 2015, during this period we have not done any upagrade. My question, is it possible to upgrade Confluence right now, using version that was released in December 2014 (this version was released before our maitenance period was finished).

Micha? Szyma?ski


Answers:
author: Philipp Sendek
body: Hello Michal,  

you are indeed entitled to upgrade to every version that was released within your timeframe of maintenance (so until December 31st 2014).  
However, you should be aware of the risk you are taking when upgrading to a new version without being entitled to request official Atlassian support.

Regards,  
Philipp


author: William Zanchet [Atlassian]
body: Hey,  

Also, you can create a trial license going through your <https://my.atlassian.com> there is no cost on that, and it's valid for support and upgrade.  

Cheers,  
WZ


Tags: confluence-administration
How to grant access to a page from outside?
Asked by Richard Coffre:

Hi all,

Currently I did not find how to grant the access to a page for someone outside my organization.

I need something like a guest access which allows reading the page and possibly posting comments.

Is it possible?

Best regards

Richard


Answers:
author: Nic Brough -Adaptavist-
body: One option is to enable anonymous access to the space, although I would only recommend that for "read" activity.

For comments, I'd recommend you give that person an account. You'll want to grant access to the space the page is in, but you'll want to think about how you stop them changing anything else in your system too.


Tags: confluence-administration
The Atlassian Confluence service terminated with the following service-specific error: The system cannot open the file.
Asked by Bastian Kippelt:

I need help with this Error. Any Ideas?


Answers:
author: Bastian Kippelt
body: Problem solved with:

```
Open Command Line
sc [<ServerName>] delete [<ServiceName>]

C:/confluence/bin/setenv.bat install Confluence
?
```


author: Alex Medved _ConfiForms_
body: Permissions issue, maybe!?

If you can share some more details from the log file then the answer could be more specific...

comments: author: Bastian Kippelt
body: The Log File was not relevant, because the Service was not able to start. Log File was empty.


Tags: confluence-administration

error
Best practices for organizing pages that would be the same name
Asked by Kevin Bolam:

Example:

2 different software application pages which both would have have child pages with the same name (ie. Vendor, environment, interfaces, etc.)

I currently put the Parent page name before the child (ex. "CRM Environment", GP Environment, etc.)

I would prefer to not have a space for each application as I have 60 applications that would need permissions managed seperatly in that case.


Answers:
author: Philipp Sendek
body: Hello Kevin,  

unfortunately there is no out-of-the-box solution I know of. However, as also covered in [this question](https://answers.atlassian.com/questions/155154/handling-duplicate-page-names), there is a plugin called [Scroll Versions](https://www.k15t.com/software/scroll-versions/overview)[](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-versions), which extends Confluence by many very useful features for documentation. One of those features is also to have duplicate page names, as it uses different information as referers and therefor doesn't rely on using the page name.  

I hope this helps!  

Regards,  
Philipp


author: Kevin Bolam
body: I will accept the answer that it is not supported. I appreciate the feedback and the other software option. Although it is cost prohibitive for the issue we are having which can be easily worked around.

Thank again


Tags: confluence-administration
website not loading after upgrade from 4.3 to 5.7
Asked by Emanuel Landsman:

Upgrade ran fine with no problem, but website no longer loads after upgrade.


Answers:
author: Emanuel Landsman
body: Found the problem, install ate the remaining space on Drive had to clean up and expand partition. Everything works!

Thanks all!

comments: author: Alex Medved _ConfiForms_
body: oh dear


author: Emanuel Landsman
body: WAs installed via Windows Installer on a Confluence that had no content.

Looks like it reverted back to port 8090.

But webpage definitely not looking right, see below:

image2015-2-20 9:54:3.png  
[](https://community.atlassian.com/t5/Confluence-questions/website-not-loading-after-upgrade-from-4-3-to-5-7/qaq-p/416129?attachment-id=1094){#link_1188d744665cfb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/70468/1/image2015-2-20%209%3A54%3A3.png){#display_1188d744665cfb_0}

comments: author: Nic Brough -Adaptavist-
body: Yeah, you're definitely missing a lot of the function - the css has vanished, as has the templates.I'm afraid you really do need to consult the log, we really can't tell you anything without a look at that. It should be rammed with errors as Confluence starts up.


author: Mallmann
body: Hey Emanuel,

Since we do not have the logs yet, may I also ask you to describe how you've done this upgrade? Was it using the wizard or was it manual? I'm asking it since you could be running in this bug: <https://jira.atlassian.com/browse/CONF-34584>

If that's not the case, we'll need to check your logs and understand better what is happening when you try to access the page.

I hope it helps! :smile:

Eduardo


author: Nic Brough -Adaptavist-
body: What does the log say is going wrong?

comments: author: Alex Medved _ConfiForms_
body: As Nic has pointed out the log is the key...look for atlassian.log or something like catalina.out to get the clue


author: Emanuel Landsman
body: Logs below:

[https://drive.google.com/folderview?id=0B-ctnDBNQigzLWZldG1ON1ZvdEE\&usp=sharing](https://drive.google.com/folderview?id=0B-ctnDBNQigzLWZldG1ON1ZvdEE&usp=sharing)


author: Nic Brough -Adaptavist-
body: Right, those look like Tomcat and Confluence are unable to read/write the file system in the rigtht places.Check the ownership and rights on ALL the directories you've set Conflluence to use.


Tags: confluence-administration
database migration during upgrade???
Asked by Mike Welch:

We are going to upgrade our Wiki instance from 4.3.7 to 5.7. We also need to move our DB off of a MSSQL 2005 machine to a MSSQL 2012 machine.

Do we go ahead and do the upgrade to 5.7 using MSSQL 2005 DB, THEN move the DB over? Or do we move

the DB first then upgrade?


Answers:
author: AnnWorley
body: It's a sticky question, Mike, because Confluence 4.3.7 doesn't support SQL Server 2012 and Confluence 5.7 doesn't support SQL Server 2005. Please try upgrading the database first, then Confluence, but try in a test environment.

<https://confluence.atlassian.com/display/doc/Supported+Platforms>

<https://confluence.atlassian.com/display/conf43/Supported+Platforms>

comments: author: Mike Welch
body: Thanks Ann. Yes, we have two test instances we have to do before production. All are using MSSQL 2005.

Would we simply export data from our 05 database and load it into the 2012 DB?


author: AnnWorley
body: I would go by this document:<https://confluence.atlassian.com/display/DOC/Migrating+to+Another+Database>It describes a method using the XML backup (for smaller instances) as well as a method using native db tools.


Tags: confluence-administration