youngmon/atlassian-qna huggingface dataset:
Automation rule to sync component between parent and subtasks
Asked by Eduardo Sanchez:

Hello everyone! I hope you are all doing great. I am still training, and have been able to automate the parent component or components populating on subtasks, but when I clean the components off the parent, I want them also to clean off the subtasks. This is what my automation rule looks like now:

![image.png](/t5/image/serverpage/image-id/329294iD82921D66ED16AD0/image-size/large?v=v2&px=999 "image.png")

Thanks in advance!


Answers:
author: Trudy Claspill
body: Hello [@Eduardo Sanchez](/t5/user/viewprofilepage/user-id/5514077)

Welcome to the Atlassian community.

When copying data from another issue for the Components field you have the option to add the data to what is already there or replacing the data. There is not an option for selectively deleting values.

Adding to or overwriting the values is specified by the checkbox shown below.

![Screenshot 2024-06-11 at 2.58.42?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/329296i56E19EF7362FC2DB/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 at 2.58.42?PM.png")

If you want the field in the child issue cleared when the field in the parent issue is cleared you need to uncheck the box.

Based on your screen image you appear to have checked that box, so the rule will only add values to the child issues.

![Screenshot 2024-06-11 at 3.01.57?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/329297iD9D16A804094F8B3/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 at 3.01.57?PM.png")

comments: author: Eduardo Sanchez
body: That was it! Thank you so much!


Tags: cloud

jira-cloud
How to Share Watched Issues with Team
Asked by ian_m:

I work in a cross-functional team that is only interested in certain tickets from certain projects. I manually "watch" the tickets that pertain to what my team is concerned with, and I'm wondering how I can create a filter or otherwise share the tickets that I'm watching with the rest of my team? Can I tag these tickets somehow and then filter for the tag?

For additional context, this is the filter that I would like to share the results of with my team:   

issue in watchedIssues()


Answers:
author: Trudy Claspill
body: Hello [@ian_m](/t5/user/viewprofilepage/user-id/5518472)

Welcome to the Atlassian community.

Are the other team members licensed user of Jira with access to all the same issues that you might be watching?

Do you want the users to get the list by going into Jira, or do you want to email them the list?

If they are licensed users of Jira with access to all the issues you might watch, then you can create and save a Filter, and share the filter with those people. Then they can run the filter at any time.

You could also use a Dashboard to display the results of the filter.

However you would need to use a different filter because watchedIssues() returns the list of issue watched by the user executing the filter. For other users, that filter would return the issue they are watching, not the issues you are watching.

Instead you would use:

watcher in ("your-atlassian-login")

...where you replace **your-atlassian-login** with your actually Atlassian Cloud login. That would produce a list of issues that you, specifically, are watching.

If the users are not licensed users of Jira then they will not be able to get the information directly from Jira on their own. In that case you would need to work with an Administrator to construct an Automation Rule that would retrieve the list of issues using the same filter and email it directly to the specified users. With an Automation Rule it is possible to email Jira information to unlicensed users.


author: ian_m
body: Thank you! That's perfect!


Tags: cloud

jira-cloud
Webhooks are not working for Discord
Asked by Alan N:

I've created a discord webhook, and I've verified that it posts fine with Postman.

I haven't filtered any of the issues. I've selected EVERYTHING to be posted, but when I create an issue or add a comment, nothing seems to be sent to discord.

What am i doing wrong here?


Answers:
author: J_ Caldwell
body: You haven't really posted any details about your webhook other then it's not working. Folks will probably need more details about the webhook, what it looks like (obscure things that reference your site), etc.

<br />

<br />

Also....just so you know, looks like there is a free discord appthat might cover what you are trying to do: <https://www.baeldung.com/linux/json-csv>


Tags: cloud

jira-cloud
How to display Priority in Board and Backlog?
Asked by Qin Chen:

I currently have a team managed project and have Priority as one of fields for each Jira tasks. However the Priority just does not show up in Board and Backlog views unless we click into each task.

I was wondering if there is a way to display Priority in Board and Backlog views.


Answers:
author: Danut M _StonikByte_
body: Hi [@Qin Chen](/t5/user/viewprofilepage/user-id/5518387),

In Jira this is possible only with company-managed projects; the team managed projects do not support this. So one option would be to switch to company managed projects.

A solution for displaying priority on a team-managed project board, would be to use the **Team Wallboard gadget** offered by our **[Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile)** app could be helpful in this case. It displays the issues of a Jira agile board as cards, along with their priority. The card colors can be customized.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/329336i037A778C0AB3F15D/image-size/large?v=v2&px=999 "image.png")

In addition, it can group the issues by priority by using **priority swim-lanes**:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/329337i122C3FDFAAE30942/image-size/large?v=v2&px=999 "image.png")

See more about this gadget (and the many others offered by the same app) in these articles:

* <https://community.atlassian.com/t5/App-Central/8-gadgets-for-a-powerful-Scrum-dashboard-in-Jira/ba-p/1683063>
* <https://community.atlassian.com/t5/Jira-articles/Building-a-powerful-Kanban-dashboard-in-Jira-with-Great-Gadgets/ba-p/1664331>

You could start with a **1-month free trial**. If you have any questions, please contact support@stonikbyte.com.

Hope this helps.

Danut


author: J_ Caldwell
body: Hey! So right now, for team managed projects, it's not possible. There is an existing enhancement request here, so I recommend you go vote:  

<https://jira.atlassian.com/browse/JSWCLOUD-17336>


Tags: cloud

jira-cloud
custom fields
Asked by TMG Admin:

I only want the custom fields on some cards not all. How do I fix that in Trello?


Answers:
author: Allen -Amazing PowerUps-
body: Yes, Amazing Fields lets you decide which fields to show on your card. You can manually select them or you can use formulas to automatically determine which fields to show based upon the values of other fields on the card. (for example only show some fields when they are in certain lists or only show a set of fields if you have a checkbox saying you need the details, etc)


author: Dreamsuite Mike
body: [Amazing fields may do the trick...](https://trello.com/power-ups/60e068efb294647187bbe4f5/amazing-fields)


author: Brant Schroeder
body: [@TMG Admin](/t5/user/viewprofilepage/user-id/5241568) Welcome to the Atlassian community

You would need to use a powerup like SmartFields that allows you to hide empty fields on cards. <https://trello.com/power-ups/5e2212c3ba57415ef2ef9352/smart-fields>
Reactivate Dashcard
Asked by Brinn Leach-Wilson:

Normally when I open a dashcard I get a list of the applicable card; however, now where the list was I have a Reactivate button. When I click it nothing happens, just a white screen. Any solution or help would be great.


Answers:
author: Dreamsuite Mike
body: Do you have dark mode enabled?

comments: author: Brinn Leach-Wilson
body: If you mean browser dark mode then no.
Como criar relat?rios mensais?
Asked by Dayane:

Existe alguma ferramenta ou power-up gratu?to que cria relat?rios mensais com gr?ficos?


Answers:
author: Alina Kurishko
body: Hi Dayane,

Welcome to the Atlassian Community! I hope it's okay if I respond in English.

There's no native Power-Up developed by Trello to create such a report, but have you had a chance to look through available options at <https://trello.com/power-ups/search?q=reports>?

It's not my place to recommend any specific ones, as they're not managed by us and I don't have much insight into how they work, but maybe some other Community members would be able to chip in and share their feedback on what Power-Ups they prefer ?

Alina \| The Trello Team

comments: author: Dayane
body: Thanks for your assistance. But I was looking for some power up that could help me and be free, but when I was searching the majority of them is paid.

I'll waiting some tips for power-ups members. ??
Is there a way to add a rule to a button that has been created?
Asked by Hannah Kirby:

Trying to have a button send "Maintenance requests" directly to maintenance board. They are currently organized by separate locations. Would like to give general manager ability to add card with maintenance issues to coordinating stores where the issue is.

Would like him to be able to example:

1. add card "broken light fixture"

2.custom field "south location"

3. automation moves card to "Maintenance board"

4. card gets added to "south location" on maintenance board


Answers:
author: Dreamsuite Mike
body: On the receiving board you can have an automation like:

"when a card with the custom field "Location" set is added to the board, move the card to the top of list {{%Location}}"
How to add a label while typing the name of the card?
Asked by Niklas Ullrich:

Hey, I just returned to Trello, and I don't find information on adding labels with a command. I think in the past, it was possible by doing it with # and a number while creating a new card, but that doesn't seem to work anymore. Is there still some way to add a label while writing the card title?

Best regards


Answers:
author: Dreamsuite Mike
body: This has been coming up a lot recently. Atlassian sneakily removed this feature without thinking about the impact...

Here is a solution that could work for you, using automation:

<https://community.atlassian.com/t5/Trello-articles/Solution-Create-card-with-a-label-by-using/ba-p/2386620#M2415>


Tags: label
Why is ?save? greyed out, making me unable to save a new board? Thanks ?
Asked by Julie Cadman:

* I've created a new board, added a check list, but now I can't save it. The 'save' button is greyed out, only able to 'Cancel' which I don't want to do!   
  Thank you


Answers:
author: Andrea Crawford
body: Can you confirm if you're seeing this error in Trello? If so are you using the Desktop app, mobile app, or browser?


author: Deepak Jain
body: Hi Julie,

Thanks for raising your concern here.

I believe you have created a Jira board, but now you are unable to make any update on this as 'Save' button is grayed out. Could you please hover your mouse cursor on 'Save' button and share here what message you see ?

Or request you to please share some screenshots of your problem, specially board permissions.  

Thanks !!
Trello board - URGENT
Asked by Jodie Taylor:

Good morning,

I am currently trying to add myself as the Admin to Two Boards to make changes \& add members.

I cannot complete this for both boards- [Knowledge Base](https://trello.com/b/eikGMO8B/knowledge-base) \& [Zoho Forms.](https://trello.com/b/MGnWO5bZ/zoho-forms)

Please advise urgently,


Answers:
author: mustafa sener _Hipporello_
body: Hi,

Do you get any error messages?


author: ?i?dem B?y?ka?ik
body: Hi [@Jodie Taylor](/t5/user/viewprofilepage/user-id/5240949),   
You can't add yourself as an admin. *"Only board admins can make another board member an admin".* See the article below.Hope this helps,  

<https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>   

comments: author: Jodie Taylor
body: Hi, I tried this already doesn't work.

Please advise


author: mustafa sener _Hipporello_
body: [@Jodie Taylor](/t5/user/viewprofilepage/user-id/5240949) Would you like to go through it with a live session?


author: Jodie Taylor
body: Yes, please! Could you send a meeting invite to jodie.taylor@b4bpayments.com

Thanks


author: mustafa sener _Hipporello_
body: Hi [@Jodie Taylor](/t5/user/viewprofilepage/user-id/5240949) ,

Can you pick an available slot from following link?

<https://calendly.com/hipporello/demo>
How to prevent custom field from clearing when card is moved into a new list on the same board
Asked by Leanne Jackson:

Hi all

I've tried to see if this is already answered but couldn't find anything, so apologies if it is!

I have custom fields on cards that are set (such as Analyst or Developer name) and they are on a board where there is a list per developement stage, but when I move a card from say analysis to design, it seems to clear the custom field drop down.

I need it to retain this information for reporting purposes, but can't see a way to do so. I don't have an automation set up to clear the custom field when it is moved, so I'm not sure why it's exhibiting this behaviour.

Any help is much appreciated.

Thank you!


Answers:
author: Deepak Jain
body: Hi [@Leanne Jackson](/t5/user/viewprofilepage/user-id/5210531) ,  

Hope you are doing well.

I understand you are moving a card from one column to another column on same board. That means you are moving Jira issues from one status to another status. And during this action, one dropdown Field value is cleared.  

I suggest you to check corresponding workflow post-function. And check if "Clear Field Value" post-function is in place with your drop-down Field name. If yes, then please remove that post-function and publish the workflow again.  

Thanks !!

comments: author: Leanne Jackson
body: That worked thank you!


author: Deepak Jain
body: Glad to hear that.


author: Deepak Jain
body: Hi [@Leanne Jackson](/t5/user/viewprofilepage/user-id/5210531) ,

Let me know how it goes.

Thanks !!


author: Dreamsuite Mike
body: Hi,

Custom field data should be retained when a card is moved from one board to another.

What field type is this?

If it is a drop down field, if drop down options on the field in board A aren't exactly the same as board B, you could have a problem...

comments: author: Leanne Jackson
body: Hi Dreamsuite Mike   

It's not being moved to another board, just another list in the same board. It's a drop down field that clears when it's moved which is strange.

Thanks
How do i fix the link nkt sending me to the board?
Asked by Lightning W:

I'm using a link to go to a board but it just sends me to the home page not to the board, how do I fix this?


Answers:
author: Dreamsuite Mike
body: Are you signed in to Trello?

Is the link in the format?
>
> ```
> https://trello.com/b/xxxxxx
> ```
Is there a "do not archive" flag for cards?
Asked by Robin Moore:

I'm using the Dashcards power up and all my lists have Dashcard header card showing the list's card count. I tried adding a Butler rule to archive all cards older than sixty days and it archived the Dashcards too, which is not what I want!

How can I prevent certain cards from being archived? Ideally there should be a "Do Not Archive" flag, but is there a hack/workaround, like a Butler action to reset the "last active" date to today?


Answers:
author: Dreamsuite Mike
body: Check out this guide by [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) for pinning cards to top of the list

[https://community.atlassian.com/t5/Trello-questions/Set-absolute-position-of-a-card-in-a-list/qaq-p/2061778](http://Pin%20cards to the top of a Trello list)

\<iframe src="<https://www.youtube.com/embed/wP9qlSJDpds>" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen" title="YouTube video player" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share"\>\</iframe\>

You can use the same **?Pinned** label to solve your problem.  
Keep the automation you have for archiving and then add the rule:

```
when a card with the??Pinned label is archived, unarchive the card
```

![Screenshot 2023-06-12 093309.png](https://community.atlassian.com/t5/image/serverpage/image-id/262612iE647779AFB6D0740/image-size/large?v=v2&px=999 "Screenshot 2023-06-12 093309.png")

comments: author: Robin Moore
body: Thanks, I actually came up with the same hack solution myself but it doesn't work: the card is unarchived but the Dashcard power up inside is dead and Reactivate doesn't fix it. I had to delete and recreate the card.


author: Robin Moore
body: The Calendar rule archive cards action needs more filter options


Tags: butler
Chancel premium
Asked by Natali Blem:

How can I chancel the premium plan?


Answers:
author: Dave Mathijs
body: Hi [@Natali Blem](/t5/user/viewprofilepage/user-id/5240690) welcome to the Atlassian Community!

To cancel your Trello Premium or Standard plan, you'll need to be a Workspace administrator. To find the Billing page, expand [the sidebar](https://support.atlassian.com/trello/docs/trello-navigation/)and click Settings \> Billing. Click the "Cancel" link at the bottom of the page. Your plan will be cancelled at the end of its prepaid service period.

Subscriptions can only be canceled, started, or changed from the web version of Trello.
?? ???? ??????? ????? ??? ??????
Asked by ?????? ???????:

?? ???? ??????? ????? ??? ??????, ???????? 4 ?????, ????????? ?????, ?????? ?? ?????, ??? ???????? ???????? ??????????? ? ?? ???? ???????? ?? ???? ??????.


Answers:
author: Erick Doerre
body: Hi there, sorry to hear about that problem with your Standard subscription. Please contact our Billing team by raising a direct ticket with them using [this link](https://www.atlassian.com/company/contact/purchasing-licensing). They'll be happy to help you. :)  

*Note:* Feel free to open the ticket in your preferred language.
Delayed tagging issue
Asked by Jan-Hein van Asseldonk:

Lately, I've noticed a delay when trying to tag someone. Previously, when I pressed SHIFT + @ and typed the letter 'B', it would immediately jump to 'board' unless there was someone with a name starting with 'B' in the board. However, now there is approximately a 2-second delay before the dropdown appears and I can select 'board' or members with names starting with 'B'.

I'm wondering if this issue is specific to me or if others have also encountered this problem. It's quite frustrating because I've developed muscle memory to quickly type @+B and press ENTER, but now it often ends up selecting my own name since the response time has slowed down.


Answers:
author: Jan-Hein van Asseldonk
body: Never mind, I managed to resolve the issue by disabling the WYSIWYG editor on <https://trello.com/labs>.


author: Josh Pugh
body: This is still an awful issue. I know I can turn off WYSIWYG but I want that feature too!
Modes d'acc?s diff?rents selon mes tableaux version gratuite
Asked by C?cile G.:

bonjour

Je voulais savoir si dans la version gratuite on pouvait avoir des modes d'acc?s diff?rents suivant les tableaux (certains en public et mes t?ches en priv?) ?

Merci

Bonne journ?e


Answers:
author: Alina Kurishko
body: Hey again Cecile,

I'm addressing your other question in English, too, if that's fine ?

I assume you're referring to the board visibility, is that right?

If so, then you can change board visibility to private or public no matter what plan your Workspace is on.

This article provides instructions how to do that and some further details on what each mode means: <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>

Let me know if this answers your question! And if not, I'd appreciate some additional details on what you're trying to achieve so I can suggest a better solution!

Alina \| The Trello Team
Faire plusieurs taches via une liste et mettre des mails en pj
Asked by C?cile G.:

bonjour

Je suis novice dans Trello.

Je voudrais savoir s'il est possible gr?ce ? une liste de t?ches word de cr?er autant de t?ches que de lignes ? J'ai fait un copier coller mais ?a met tout dans la m?me t?che (version gratuite)

Autre question : Est-il possible de mettre en pj d'une t?che facilement des mails qui sont dans mon Outlook ?

Merci par avance

Bonne journ?e


Answers:
author: Alina Kurishko
body: Hi Cecile,

I hope you don't mind me answering in English!

When you paste text with breaks into Trello when creating a card, you should see a notification window allowing you to create separate cards or just one. It looks similar to this one:

![Create card(s).png](https://community.atlassian.com/t5/image/serverpage/image-id/262657i1EE0C20B28A9F38D/image-dimensions/310x371?v=v2 "Create card(s).png")

Have you experienced similar behavior?

As for your question about creating cards from emails, we do have a feature that you might find helpful! Here's the article explaining how to set up email-to-board feature: <https://support.atlassian.com/trello/docs/creating-cards-by-email/>

Let me know if this works!

Alina \| The Trello Team

comments: author: C?cile G.
body: Bonjour Alina

quand je cr?e une t?che il ne me propose pas plusieurs taches comme vous l'indiquez mais seulement la possibilit? d'une seule t?che

c'est possible sur la version gratuite ?

merci pour votre retour

cordialement


author: C?cile G.
body: rebonjour Alina

concernant le transfert de mail ?a fonctionne par contre je voudrais pouvoir incorporer mes mails dans une t?che et non cr?er une autre t?che ; c'est possible ?

cordialement

Cecile


author: Alina Kurishko
body: Hi Cecile,

As for task creation, then it's not a paid feature and should be available to you in a free Workspace.

You have to paste text that already contains line breaks in order to see this suggestion. If you create a card and start typing, you wouldn't see the option to create multiple cards as I've shown in a screenshot ?

If it's not something that you're experiencing, could I ask you to create a ticket through [++https://trello.com/contact?++](https://trello.com/contact?) This gives us access to a few more tools to help investigate, and we can discuss information that can't be shared in the community.

To address your question about the email-to-board feature, then, sadly, the feature to send an email to a specific card isn't available within Trello. We actually have it as an open feature request for the product team to consider! I'll add you as an official "+1" in support of this. Let me know if you have any other feedback you'd like me to share with the team on this topic!

Hope this information helps!

Alina \| The Trello Team
Help Please! Accidentally Deleted Workspace**** UPDATE RESOLVED ***
Asked by Bethany Deptula:

I can't believe I just did this but I deleted "Workspace" because I mistakenly thought it was related to Trello teams and business stuff and I just use it for personal use. I have a lot of boards that are gone now and I am devastated. Please someone tell me if there is any way at all to recover them??

Thanks so much.

\*\*\* I just found out the problem and my boards are still intact. I just clicked on Closed Boards and there they all were. Maybe this post will help someone else. \*\*\*


Answers:
author: Brant Schroeder
body: [@Bethany Deptula](/t5/user/viewprofilepage/user-id/4583928) Glad you figured it out and it was just a closed board. If you deleted the board it would be gone and not recoverable. <https://support.atlassian.com/trello/docs/deleting-a-board/>

comments: author: Nina
body: I have deleted a workspace and it does not show in my closed boards! I also removed members. Please help


author: Theodoro Reato
body: G'Day Nina,

Deleting a Workspace will close the boards, not delete them. You should be able to see them in your[close board section.](https://support.atlassian.com/trello/docs/deleting-a-board/)

Can you submit a ticket through [www.trello.com/contact](http://www.trello.com/contact)? Please send us a board link. With this information, we can track the board! :) You might find it bookmarked in a notification email or your browser history.