I installed Confluence and its gives an error on setup
Asked by centricdatadev:

A system error has occurred --- our apologies!

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.  
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId-1113993131}

java.lang.NullPointerException  
at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:42)


Answers:
author: Amith Mathur _Appfire_
body: Hi [@centricdatadev](/t5/user/viewprofilepage/user-id/1471412) ,

Can you please confirm if this is a fresh installation? Can you please share the complete error message which you can get in the \<confluence_home_dir\>/logs/atlassian-confluence.log file?

Also, please share the steps you are following to install the confluence.

Thanks,  
Amith Mathur

comments: author: centricdatadev
body: yes its a fresh its a fresh installation on a windows server.  

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2019-12-04 08:26:41 Commons Daemon procrun stderr initialized  
04-Dec-2019 08:26:44.667 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:44.807 WARNING \[main\] org.apache.catalina.startup.SetAllPropertiesRule.begin \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:44.950 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:44.966 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:45.028 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:45.059 WARNING \[main\] org.apache.catalina.core.StandardContext.setPath A context path must either be an empty string or start with a '/' and do not end with a '/'. The path \[${confluence.context.path}/synchrony-proxy\] does not meet these criteria and has been changed to \[/${confluence.context.path}/synchrony-proxy\]  
04-Dec-2019 08:26:45.059 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:26:46.082 INFO \[main\] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler \["http-nio-8090"\]  
04-Dec-2019 08:26:46.160 INFO \[main\] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read  
04-Dec-2019 08:26:46.160 INFO \[main\] org.apache.catalina.startup.Catalina.load Initialization processed in 1624 ms  
04-Dec-2019 08:26:46.191 INFO \[main\] org.apache.catalina.core.StandardService.startInternal Starting service \[Tomcat-Standalone\]  
04-Dec-2019 08:26:46.191 INFO \[main\] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.12  
04-Dec-2019 08:26:49.309 INFO \[localhost-startStop-2\] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.  
04-Dec-2019 08:26:49.830 INFO \[localhost-startStop-2\] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: \[com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@588536d5\]  
04-Dec-2019 08:26:50.271 INFO \[localhost-startStop-2\] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'  
04-Dec-2019 08:26:50.271 INFO \[localhost-startStop-2\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started  
04-Dec-2019 08:26:50.284 INFO \[localhost-startStop-2\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date \[Wed Dec 04 08:26:50 CET 2019\]; root of context hierarchy  
04-Dec-2019 08:26:50.524 INFO \[localhost-startStop-2\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: \[class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig\]  
04-Dec-2019 08:26:51.523 INFO \[localhost-startStop-2\] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'  
04-Dec-2019 08:26:51.586 INFO \[localhost-startStop-2\] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path \[/v1/bayeux-sync1\] onto handler of type \[class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler\]  
04-Dec-2019 08:26:52.229 INFO \[localhost-startStop-2\] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path \[/\*\*\] onto handler of type \[class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler\]  
04-Dec-2019 08:26:52.291 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/reload\],methods=\[PUT\]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)  
04-Dec-2019 08:26:52.291 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/healthcheck\]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()  
04-Dec-2019 08:26:52.370 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date \[Wed Dec 04 08:26:50 CET 2019\]; root of context hierarchy  
04-Dec-2019 08:26:52.545 INFO \[localhost-startStop-2\] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647  
04-Dec-2019 08:26:52.591 INFO \[localhost-startStop-2\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 2319 ms  
04-Dec-2019 08:27:36.306 INFO \[localhost-startStop-3\] org.apache.catalina.startup.HostConfig.deployDescriptor Deploying deployment descriptor \[C:\\Program Files\\Atlassian\\Confluence\\conf\\Standalone\\localhost\\synchrony-proxy.xml\]  
04-Dec-2019 08:27:36.309 WARNING \[localhost-startStop-3\] org.apache.catalina.startup.HostConfig.deployDescriptor The path attribute with value \[/synchrony-proxy\] in deployment descriptor \[C:\\Program Files\\Atlassian\\Confluence\\conf\\Standalone\\localhost\\synchrony-proxy.xml\] has been ignored  
04-Dec-2019 08:27:36.315 WARNING \[localhost-startStop-3\] org.apache.catalina.startup.SetContextPropertiesRule.begin \[SetContextPropertiesRule\]{Context} Setting property 'debug' to '0' did not find a matching property.  
04-Dec-2019 08:27:37.789 INFO \[localhost-startStop-3\] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.  
04-Dec-2019 08:27:38.121 INFO \[localhost-startStop-3\] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: \[com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@1ed16189\]  
04-Dec-2019 08:27:38.444 INFO \[localhost-startStop-3\] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'  
04-Dec-2019 08:27:38.444 INFO \[localhost-startStop-3\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started  
04-Dec-2019 08:27:38.454 INFO \[localhost-startStop-3\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date \[Wed Dec 04 08:27:38 CET 2019\]; root of context hierarchy  
04-Dec-2019 08:27:38.567 INFO \[localhost-startStop-3\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: \[class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig\]  
04-Dec-2019 08:27:39.248 INFO \[localhost-startStop-3\] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'  
04-Dec-2019 08:27:39.331 INFO \[localhost-startStop-3\] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path \[/v1/bayeux-sync1\] onto handler of type \[class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler\]  
04-Dec-2019 08:27:40.016 INFO \[localhost-startStop-3\] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path \[/\*\*\] onto handler of type \[class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler\]  
04-Dec-2019 08:27:40.080 INFO \[localhost-startStop-3\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/reload\],methods=\[PUT\]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)  
04-Dec-2019 08:27:40.082 INFO \[localhost-startStop-3\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/healthcheck\]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()  
04-Dec-2019 08:27:40.196 INFO \[localhost-startStop-3\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date \[Wed Dec 04 08:27:38 CET 2019\]; root of context hierarchy  
04-Dec-2019 08:27:40.589 INFO \[localhost-startStop-3\] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647  
04-Dec-2019 08:27:40.634 INFO \[localhost-startStop-3\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 2190 ms  
04-Dec-2019 08:27:40.639 INFO \[localhost-startStop-3\] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor \[C:\\Program Files\\Atlassian\\Confluence\\conf\\Standalone\\localhost\\synchrony-proxy.xml\] has finished in \[4,332\] ms  
04-Dec-2019 08:27:40.645 INFO \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]  
04-Dec-2019 08:27:40.668 INFO \[main\] org.apache.catalina.startup.Catalina.start Server startup in 54496 ms  
04-Dec-2019 08:31:05.063 WARNING \[main\] org.apache.catalina.core.StandardServer.await StandardServer.await: Invalid command '' received


Tags: confluence-server

server