youngmon/atlassian-qna huggingface dataset:
How can I include review comments also while exporting a page?
Asked by Renjiny Raechel Thomas:

Is there any plug in available ?


Answers:
author: Renjiny Raechel Thomas
body: Hi Nils,

Some of the pages needs to be exported to word and send for customer review. So would like to import those docs along with the review comments to Confluence page. As of now when we are trying to do that, the review comments(inline comments) are getting merged and it takes extra effort to find the section where the comment was actually entered and resolve it.

Also there would be a history for each of the review comment in the customer reviewed doc. eg the customer review comment, our reply to it and the customer response etc. We would like to get it captured in confluence page while importing it.

Hope my requirement is clear. Please revert in as I have missed some details.

Thanks in advance

Renjiny


author: Nils Bier _K15t_
body: Hi Renjiny,

I'm with K15t Software, makers of [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server&tab=overview), Scroll Office and the other Scroll Exporters.  
Which export format do you want to export to? Additionally, can you further elaborate on what you mean by "review comments"? Are you referring to inline comments here, or normal page comments?

How would you expect this functionality to work when it comes to exporting multiple pages with inline comments? Would you expect those inline comments to be referenced and displayed at the end of the document, or in the footer of each corresponding page?

We'd be happy to learn a bit more about your concrete requirements here :-)

Cheers,  
Nils


author: Renjiny Raechel Thomas
body: Thanks Victor. will look into that option.

And do we have any option by which review comments do not get merged when doing a page import of a doc?


author: Victor Mutambuki
body: Renjiny,

Have you tried exporting using the XML method?  
<https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html#ExportContenttoWord,PDF,HTMLandXML-ExporttoHTML,XML,orPDF>

Victor


Tags: confluence-server

server
RSS Feed macro validation
Asked by Syama Schuit:

Hi, i get the following error when adding a rss feed.
> **Fout bij het renderen van macro 'rss'**
>
> com.atlassian.confluence.macro.MacroExecutionException: Unsupported schema found in RSS feed

The w3c feed validator finds it valid, with some recommendation. Is the schema or documentation available? How the rss feed macro does validation.


Answers:
author: Sattesh M
body: Hello Syama,  

There's no specific documentation for the RSS feed macro regarding the schema, but I believe it should support the RSS 2.0 specification.

* [RSS 2.0 SPECIFICATION](https://validator.w3.org/feed/docs/rss2.html)

Did the issue persist after checking on the Recommendations from the W3C's feed validator?   
Things like invalid links can cause issues as well.  

And if the RSS feed is a public one, do you mind sharing it here so we can take a look?  

Let me know if you have any questions.  

Cheers,  
Sattesh

comments: author: Syama Schuit
body: Hi,  
It is resolved after fixing the recommandation. It was about the link not containing a known (e.g. http://) protocol.


Tags: feed

macro

rss

validation
How can I use links in the table of the Chart Macro?
Asked by Michaela Gluchow:

Hi there,

We are using the Chart Macro to generate Gantt Charts.

Today we wanted to put links to other Confluence pages in the data table.

Unfortunately we get the following error message:
> Error while rendering the 'chart': org.dom4j.DocumentException: Error on line 1 of document : The entity "auml" was referenced, but not declared. Nested exception: The entity "auml" was referenced, but not declared.

Is there any way to use links there? If so, how?


Answers:
author: Fabienne Gerhard
body: Hi [@Michaela Gluchow](/t5/user/viewprofilepage/user-id/329827) did you use any special characters in your document? Like an '?'? Where do you get your data from?

comments: author: Michaela Gluchow
body: Hey. Yes, using plenty of it. Is there a way to use them? Otherwise I would just use "Link" or some other title.


author: Andrey Khaneev _StiltSoft_
body: Hi Michaela,

Do you have [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) add-on? If yes, then you could use [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro#HowtouseChartfromTablemacro-Ganttchart) macro as a workaround.


author: Fabienne Gerhard
body: Hi [@Michaela Gluchow](/t5/user/viewprofilepage/user-id/329827) - as the error says
> Error on line 1 of document +

I would first try to delete or not use the special character '?' (and the others) and if this still not working - have a look on documentation here.
> Is there a way to use them?

Not sure about that - but before working on that I would give [@Andrey Khaneev _StiltSoft_](/t5/user/viewprofilepage/user-id/781696) solution a try.

If you still have time - have a look on the data you are using for the table - how are they formatted -\> those 'Umlaute' often cause problems.....


author: Michaela Gluchow
body: Getting rid of the "Umlaute" and the "?" worked very well. Wouldn't have thought about something like that, as in normal texts it works fine in the chart macro. I now just used "Link" as title instead of the real page names. Now everything works fine. Thanks for helping.

The mentioned plugin is unfortunately not installed, so I couldn't look into that further.

Best regards

Michaela


author: Andrey Khaneev _StiltSoft_
body: Glad you resolved the issue, Michaela!

In case you want to try the Chart from Table macro, here is the [demo site](https://demo.stiltsoft.com/display/tblfilter/Chart+from+Table?os_username=guest1&os_password=guest1#ChartfromTable-SampleChart#5) where you can play with it (feel free to edit and create pages).


author: Fabienne Gerhard
body: Perfect that everything worked fine!
user guideline
Asked by Lan Huong:

Dear supporter,

How to download user guideline for Confluence server ?

Regards,

H??ng


Answers:
author: Yogesh Mude
body: HI [@Lan Huong](/t5/user/viewprofilepage/user-id/1839237)

Welcome to the community!

Please have a look at below KB.

<https://confluence.atlassian.com/doc/confluence-user-s-guide-139509.html>

<https://confluence.atlassian.com/doc/confluence-administrator-s-guide-138143.html>

comments: author: Lan Huong
body: Great! :) Thank for your supports

Regards,

Huong, Tran


Tags: confluence-server

server
View Tracker for videos in Confluence
Asked by Maurice:

Hello,

i want to know if is there any way to track videos view under confluence like in youtube for example.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Maurice](/t5/user/viewprofilepage/user-id/1809483) ,

please take a look to multimedia macro <https://confluence.atlassian.com/doc/multimedia-macro-228622735.html>

Hope this helps,

Fabio
How do i change the background color of a tip?
Asked by Michel Meester:

Can you provide a step by step explanation because i can't find the global timesheet (with pictures)?

My confluence is in Dutch so it is a bit harder to find where i have to go.


Answers:
author: Igor M.
body: Hello,

It is not natively possible to change the colour using colour settings, but you can change it using Stylesheet. This post has answered a similar question:

<https://community.atlassian.com/t5/Confluence-questions/Can-you-change-the-colour-of-the-Info-Tip-Note-and-Warning/qaq-p/582683>

For Dutch layout look for "stijlblad" in your system settings.

Regards,

Igor
SSL handshake exception with LDAP
Asked by Parthiban Narayanasamy:

We recently updated to Java 1.8.0-oracle-1.8.0.181.x86_64 and after that we are unable to connect to LDAB. this is something related to the

[https://www.oracle.com/technetwork/java/javase/8u181-relnotes-4479407.html.](https://www.oracle.com/technetwork/java/javase/8u181-relnotes-4479407.html.?)

**mprove LDAP support**

Endpoint identification has been enabled on LDAPS connections.

To improve the robustness of LDAPS (secure LDAP over TLS ) connections, endpoint identification algorithms have been enabled by default.

Note that there may be situations where some applications that were previously able to successfully connect to an LDAPS server may no longer be able to do so. Such applications may, if they deem appropriate, disable endpoint identification using a new system property:com.sun.jndi.ldap.object.disableEndpointIdentification.

Define this system property (or set it to true) to disable endpoint identification algorithms.

Please advise what has to be done from confluence server end.

we are using data centre with 4 node. version 5.10.2


Answers:
author: Sherif Abdelfattah
body: Hello Parthiban,

Before jumping to disable the new endpoint identification feature, we need to check if you have actually imported all the SSL certificates into your new Java truststore: \<JAVA_HOME\>/jre/lib/security/cacerts ?

New JDK will come with a default truststore file that might not have the SSL certificate chain used by your LDAP server.

Could Post a snippit of the errors you see while connecting your JIRA to LDAP ?

Cheers,

Sherif

comments: author: Tobias Anstett _K15t_
body: Hi,

there is a good documentation on this provided by Atlassian - <https://confluence.atlassian.com/doc/configuring-an-ssl-connection-to-active-directory-229838458.html>

Best, Tobias


Tags: confluence-server

data-center

server
Style the Confluence Mobile App
Asked by HORSCH IT Schwandorf:

Hello,

is it possible to brand the Confluence Server Mobile App (on Android and iOS)?

Thank you in forward for your answers!

Regards

Matthias


Answers:
author: Vero Rivas
body: Hi [@HORSCH IT Schwandorf](/t5/user/viewprofilepage/user-id/1665816)

Look at this posts, maybe can help you

<https://www.atlassian.com/es/software/confluence/mobile-app>

<https://developer.atlassian.com/server/confluence/preparing-for-the-confluence-server-mobile-app/>

Cheers


Tags: app

style
signed up for Confluence Cloud but can't get back to Dashboard
Asked by hockeymonkey96:

I signed up, set up an Atlassian URL, etc but now when I log in, I can' t get that Dashboard, ie. the actual Confluence. All I get is the Manager Your Account screen. How do I get back to the actual screen where everything is done? I am new to this and need to learn it for a new job.


Answers:
author: AhmadDanial
body: Hi there, Nobutaka.

Can you please confirm the page that you get directed to when you log in to your site and navigate to the URL - https://\<fqdn\>/wiki/ (Replace the fqdn parameter with the URL of your Cloud site).

Additionally, do you see the following section when you log in?

![Screen Shot 2018-08-21 at 14.23.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/30036iB64025EE63AB6728/image-dimensions/455x276?v=v2 "Screen Shot 2018-08-21 at 14.23.28.png")

I look forward to hear from you soon. Thanks.


Tags: cloud
Confluence US Localisation
Asked by Duncan Mitchell:

Morning - Wondering if someone could help,

<br />

We use a project in our JIRA instance - titled 'Knowledge Base', where we create Knowledge Articles for our AU/NZ clients. This then gets pushed to an external confluence page that is accessed directly from within our software by our AU/NZ clients.

<br />

We have recently taken on US clients, and as such we need to 'localise' our existing knowledge base (over 1000 individual JIRA tickets), using US centric terms and spelling. The goal moving forward is to have one centralised Knowledge Base reference that is low maintenance and can easily be updated.

<br />

So essentially one external confluence page (available to both US and AU clients), however possibly that the US clients can see US terms and spelling, and AU can see Australian / English.

Any ideas?


Answers:
author: AhmadDanial
body: Hi, Duncan.

While administrators have the ability to set the **default** language for the site, individual users can select a language preference for their session as mentioned in the [Choosing a Default Language](https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html) documentation:

++**Admin's global default language**++

![Screen Shot 2018-08-21 at 10.27.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/30026i3032C47B3FCFFB93/image-dimensions/381x411?v=v2 "Screen Shot 2018-08-21 at 10.27.48.png")

++**Personal default language**++

![Screen Shot 2018-08-21 at 10.29.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/30027i964B8376332CD3EF/image-dimensions/443x280?v=v2 "Screen Shot 2018-08-21 at 10.29.38.png")

In this case, the US clients will be able to see the US terms configured by default.

While I was unable to locate a specific language pack for Australian English for Confluence in <https://translations.atlassian.com>, perhaps we can have the users configure it on the web browser level as mentioned in the documentation we shared earlier:
> The language set in your browser. The browser sends a header with a prioritized list of languages. Confluence will use the first supported language in that list. Confluence administrators can disable this option by setting the `confluence.browser.language.enabled system property `to `false`.

Please let me know how it goes on your end. Thanks.


Tags: jira
How to edit an item inserted as markup
Asked by Franciraldo Cavalcante:

I have added a table as markup. Now it's not clear to me how to edit it as markup. How to edit it as markup after having pasted the item?


Answers:
author: Sattesh M
body: Hello Franciraldo,  

You can view how to edit the Tables using wiki-markup in the documentation below.

* [Wiki Markup for Tables](https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html#ConfluenceWikiMarkup-Tables)

Hope that helps, and let me know if you have any questions.  

Cheers,  
Sattesh Maran


Tags: cloud

confluence-cloud
Copyright symbol causing an unwanted character in footers
Asked by Michael Ross:

Can you reproduce this bug:

1. Space Settings \> Look and Feel \> Footer
2. Enter a ? symbol as the first character.
3. When you save it, you get ??.

Can you find a workaround?


Answers:
author: Scott DeLugan
body: Having the same issue with headers and footers in Confluence Cloud. All of a sudden the ? will not display, but shows up as ??.  

If anyone is reading this and has an answer, I would greatly appreciate your help. Thanks!


author: Michael Ross
body: Problem went away today.


Tags: cloud

confluence-cloud

copyright

footer

header

symbol
Training Material
Asked by Amy Gammon:

As a platform admins. How do you educate your users on how to use confluence? I get questions all the time. any free training material?


Answers:
author: Jonathan Smith
body: [@Amy Gammon](/t5/user/viewprofilepage/user-id/1126571),

Check out **[this article](https://community.atlassian.com/t5/Confluence-questions/What-are-the-resources-that-you-use-to-learn-more-about/qaq-p/804638#M108828)** to see what resources are out there.

Outside of the article's resources, you will still get pinged with questions.

Here are some examples how we handle educating users:

* Train the trainers (space admins)
* Announcement Banner macro + monthly Confluence user group meetings via WebEx (anyone can attend).
* Record a 30 minute "How to use Confluence" video and include a link in your new user setup emails.
* Train a backup admin to handle lower level tickets.

*And... there is always YouTube*
Can you allow a user to view a space but not the whole site?
Asked by Victoria Guerrero:

We have multiple spaces on our site. I want to add a user so they can view the documentation, but I want to make it so that this user can only view this space and not all of the spaces in the site. Is this possible?


Answers:
author: Mikael Sandberg
body: Hi Victoria,

Welcome to the Atlassian Community.

Yes, you can control what a user have access to via [Global Permissions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html) and [Space Permissions](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html).


author: Jonathan Smith
body: [@Victoria Guerrero](/t5/user/viewprofilepage/user-id/1837016),

This all comes down to your space permissions. Here is some [reference material on Space Permissions.](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)

* If **"New User"** is in the **confluence-users**group, "new user" will have access to any space that uses "confluence-users" for space permissions.
* You would need to review your current spaces' permissions to see what the new user would see.

Since confluence-users is our [application access group](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html), confluence-users would only see safe/non sensitive content in any space. We then lock down more sensitive spaces by other internal or active directory groups.

Hope this helps!
Is there a way to add a slideshow to a Confluence page?
Asked by Kathryn Evans:

My team is wanting to have a slideshow of images automatically rotating on the top of our page. In my research I have not found an easy way to do this. Any suggestions?


Answers:
author: Jonathan Smith
body: Hi [@Kathryn Evans](/t5/user/viewprofilepage/user-id/1836710),

You are essentially looking for an image slider / carousel. There are a few apps on the Atlassian marketplace that you can look into.

* [Image Slider for Confluence](https://marketplace.atlassian.com/apps/1210924/image-slider-for-confluence?hosting=server&tab=overview)
* [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview)
* [Image Galleries and Sliders](https://marketplace.atlassian.com/apps/1213914/image-galleries-and-sliders?hosting=server&tab=overview)

*\*links in no particular order*

Regards,

Jonathan


author: Mikael Sandberg
body: Hi Kathryn,

Welcome to the Atlassian Community.

There are a couple of apps that can be used for this if you search the [marketplace](https://marketplace.atlassian.com/search?query=slider) for slider.
How is the default @ mention box populated in Confluence?
Asked by Valerie Klint:

What drives the list that populates when you just press the @ sign in Confluence? I'm using version 5.10.2. When I press the "at" sign a list containing myself, and 3 other people shows up by default without me having to type anything.

These are not people that I frequently mention. None of these people even have access to the space that I'm in.


Answers:
author: Diego
body: Hello, thanks for posting your question here with our Community!  
Well, Confluence will populate the @mention list based on users you have previously mentioned. The users that show up there are based on this. There we have an excerpt from our documentation:
> To mention someone using autocomplete, type '@' in the editor then start typing their name. Choose the person you want to mention from the list of suggestions.
>
> Confluence will suggest people you've mentioned previously (after yourself, of course).

You can check the documentation here:  
- **[Mentions](https://confluence.atlassian.com/doc/mentions-251725350.html)**   

Hope this answers your question!

comments: author: Valerie Klint
body: That's interesting. I wonder if it's different for Confluence version 5.10.2. My team that I mention on a regular basis have never shown up in that list. The people who are showing are people who I may have mentioned once or twice if ever. Which is why I was wondering about how the list is populated.


Tags: confluence-server

server
Confluence broken icons (after upgrade)
Asked by Andrew Striletskyi:

Hello everyone. Recently I've faced a little problem after upgrade my confluence instance : i have 2 broken icons. I performed reindex , I've cleared plugins cache etc (base URL is correct). But I still can't find 2 icons ) (upgrade from 5.7 to 6.11). How to fix It?  

![Untitled.png](/t5/image/serverpage/image-id/29966i823CA3EBB02F4BCB/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Andrew Striletskyi
body: As I can see using Developer Console , It's not an image , It is an Atlassian font (in Confluence 6.11 It's a font). On other pages all we can see correctly , but on startup page I can't see the following icons


author: Alexis Robert
body: Hello [@Andrew Striletskyi](/t5/user/viewprofilepage/user-id/1187878),

I believe this issue is adressed in this particular [kb](https://confluence.atlassian.com/confkb/broken-avatars-icons-in-confluence-after-an-upgrade-329974322.html).

Let me know if that fixes your problem.

--Alexis

comments: author: Andrew Striletskyi
body: I cleared plugins cache but still see an empty icons (
XSRF check failed wile replacing evaluation license in confluence with paid one
Asked by wribe admin:

we ran Confluence with a evaluation licsense that now expired some weeks ago.

Now we try to replace the expired evaluation license with the new paid license in the License Manager UI of confluence.

When we copy\&paste the new license code in the textarea and click "save" we only get a read notice saying "XSRF check failed".

This might be an issue related to the fact the our base our is still set to "http://localhost:8091" but cannot be changed via the UI in Confluence (the field is always deactivated, even for users in the group "[system-administrators](https://collaboration.wribe.me/admin/users/domembersofgroupsearch.action?membersOfGroupTerm=system-administrators)".

Are those problems related to each other or is the XSRF Check caused by another issue?

Can we modify the base URL somewhere directly (db or files system) to fix this issue, if it is related to the license problem?


Answers:
author: Shannon S
body: Hi there,

If you're connecting via a proxy please connect directly to Confluence and try to update it that way.

The base URL is fine as long as you're accessing Confluence from the same URL set as your base URL.

Regards,

Shannon


Tags: confluence-server

licence

server

xsrf
Gliffy diagram in Page Template throws error when saving
Asked by Christopher Chong:

I am trying to put a Gliffy template within a Confluence Page Template. This is so that when someone creates a page using our template, it will have the correct Gliffy template automatically attached instead of forcing our users to search for that template manually.

However, when I try to save a Gliffy diagram to a template, I get an error that says:

```
No content found with id: ContentId{id=3473507}
```

This id is the same as the entityId in my URL:

```
https://{baseURL}/wiki/pages/templates2/editpagetemplate.action?entityId=3473507&key={projectKey}
```

If I try to do the same thing with a page instead of a template, the diagram saves and displays properly.


Answers:
author: Moses Thomas
body: [@Christopher Chong](/t5/user/viewprofilepage/user-id/1711149)Best choice is to contact vendor here so they can tell you what your mixing here. [https://marketplace.atlassian.com/apps/254/gliffy-diagram-for-confluence?hosting=server\&tab=support](https://marketplace.atlassian.com/apps/254/gliffy-diagram-for-confluence?hosting=server&tab=support)

Best!

comments: author: Christopher Chong
body: Thank you! Have just submitted a ticket.


author: Niro
body: any feedback from gliffy. as i get the same issue


Tags: atlassian-marketplace

gliffy

template