youngmon/atlassian-qna huggingface dataset:
Why is my Inline text appearing smaller and gray ? no longer red?
Asked by Sheryl:

As of this morning, my code text has been appearing to be dark grey instead of the normal red. Was there an update? I made sure that the colorblind mode was not checked![Screen Shot 2022-06-28 at 9.07.19 AM.png](/t5/image/serverpage/image-id/203742i871B0873F14709A3/image-size/large?v=v2&px=999 "Screen Shot 2022-06-28 at 9.07.19 AM.png")


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Sheryl](/t5/user/viewprofilepage/user-id/4976410) welcome to the community! :) It looks like you have the new version of Trello's description text editor. There's a post [here](https://community.atlassian.com/t5/Trello-articles/New-Editor-in-Trello/ba-p/2038725) that talks about it along with how to turn it off/on.

comments: author: Sheryl
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) ! Thanks for the reply :) It was happening before I had toggled the new description editor on. I checked amongst my colleagues and it seems theirs still appears red. I was checking my browser settings (chrome) but couldn't find what the issues was. Any recommendations of what it could be?


author: Hannah Humbert - Simpla Workflows
body: [@Sheryl](/t5/user/viewprofilepage/user-id/4976410) ah! Ok that's strange then. Just re-looking at my Trello and the text color actually appears black when editing the description, but then shows red when saving like so:  

![description 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/203946i804378794549ECBF/image-dimensions/455x183?v=v2 "description 1.PNG")  

![description 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/203947i9430A16E9E87BC24/image-size/large?v=v2&px=999 "description 2.PNG")  

I know the Trello team are making changes to the description editor as we speak, so you might want to reach out to them and see what's happening <https://trello.com/contact#/>


author: Sheryl
body: Oh! I wonder if that's it. I'll wait for a bit. Thank you for your response!
Butler and Slack - Invalid Token
Asked by Hal Atkins:

We'd like to have an automation that sends a message to a slack channel - but I'm getting an error in the Butler log "Invalid Token".

We have other integrations that work between Slack and Trello on other boards - any idea what may be happening?


Answers:
author: Sal
body: Hi Hal,

First, I want to give you a warm welcome into our community, and I hope you're enjoying so far.

Secondly, I haven't experienced that previously with my own Butler rules, but let's try something to see if that will work for you. I have a hunch that you may need to unlink and relink Trello with your Slack Workspace. And so, follow these steps:

* Close the usage log, then click "connected apps" in the bottom-left on that same page
* Click "remove your slack workspace connection"
* Reconnect with that same Slack Workspace
* Try the rule one more time

I'm confident that relinking your Slack Workspace on Butler will allow your rules to work as expected :D.


Tags: butler

slack
TAG RULES
Asked by barbara:

Buonasera,

? possibile creare una regola automatizzata con la quale posso taggare un mio collega in una singola scheda?

Grazie


Answers:
author: Alex W
body: Hey [@barbara](/t5/user/viewprofilepage/user-id/4976272) - welcome to the Community! I'm not sure what you mean by this, can you elaborate on what you're trying to do?

comments: author: barbara
body: Buonasera,  
volevo sapere se era possibile creare un report visivo mail con solo le schede di una lista e non di tutta la bacheca.
Adding members
Asked by Rami ANDRAOS _FR_:

Hello Community,

We have been using Trello Enterprise for quite a while now, however, only recently, when adding new users in our list of members, they are created with the status "Virtual".

The member receives an email to login to Trello; when he clicks on the link, he arrives to a connection module (login is done via google SSO). After login the user is redirected to Atlassian portal without access to Trello.

FYI, we tried to invite the user by mail, and also by adding him to a table, and none of the processes worked.

Anyone has the same issue? Do you know how to resolve?

Rami


Answers:
author: ManuR
body: Hello [@Rami ANDRAOS _FR_](/t5/user/viewprofilepage/user-id/4976254) ,

We'd like to have a closer look at the issue you're encountering with your invites so could you try to create a ticket with us on <https://trello.com/contact>?

To add some context, virtual users are placeholders accounts that are automatically created when you invite an email address that doesn't have a matching account on our side.

The owner of the email address can then use the link inside the email invite to set up their account and then access the board/Workspace they've been invited to.

Cheers,   
The Trello Team
Is there a way to visualize the comments where I am tagged?
Asked by Mercedes:

Hello ! I can't find an option to visualice or filter the comments where I'm tagged. So, what happens for example, is that I write a comment and I tag someone of the team, and they never find out of this.

In Spanish.

C?mo puedo visualizar o filtrar los comentarios en los que soy tageada?

Many thanks !


Answers:
author: Alex W
body: Hey [@Mercedes](/t5/user/viewprofilepage/user-id/4976214) - we don't have the ability to filter boards by whether or not you were tagged in a comment on a card. I recommend asking your team members to look through their notifications instead to see when people have tagged them.
Atlassian account verification email not received
Asked by Natalia:

Hi all, I am currently trying to change my email address associated with Trello and Atlassian account to a new one and I do not receive a verification email to my new adress. Its not in the junk as well. Could you please assist? Maybe it got blacklisted somehow.


Answers:
author: Meghashrita Kashyap
body: Hi Natalie,

Unfortunately here in the community, I cant view your email to see if it's blocked. Would you be able to raise a ticket with us via the link below so that we can look into it.

<https://support.atlassian.com/contact/#/>

The Trello Team.

comments: author: Natalia
body: Sure! Just did that. My ticket number is [CA-1873606](https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-1873606)

I would really appreciate your help!


author: Meghashrita Kashyap
body: [@Natalia](/t5/user/viewprofilepage/user-id/4976131) Thank you we will look into it and respond to your ticket.

The Trello Team.
Cannot connect to Trello dialogue - is it useful?
Asked by Petter Wolff:

The little dialogue that says "cannot connect to Trello" and has a "Reload" button - for a Mac user I think this pops up every time you wake from sleep (which is often), but there isn't really any connection problem. You can work with the board or change board and everything will work as it should, but the dialogue remains.

At least to my experience.

I'm not an expert in web technologies, but couldn't you have the dialogue disappear by itself as soon as you start interacting with Trello again and a connection is re-established?

(by the way I've seen the same thing in MS Power Apps, it will display a "Try again" button - more intrusive than the Trello one because you have to click it to continue working, but same type of mis-diagnosis from my point of view. Trello, you want to be at least better than MS here, don't you? ?)


Answers:
author: Sal
body: Hi Peter,

Firstly, welcome to our community!

I haven't experienced that before when using the Trello Desktop on macOS. The only moment I got a warning from the Trello app was when I tried to create a card (but didn't) and put my device into Sleep mode. Then, turned it back on, and I got a warning message that I couldn't dismiss it, even though I was already connected to the internet.

Can you share a screenshot of the problem and the steps you take for that to happen? I also wanted to see if I could reproduce it on my end.
Outlook calender doesn?t synchronize with Trello calender
Asked by Tobias Engemann:

I tryed synchronizing the Trello calender with my Outlook calender. If I type in a new appointment in a Trello Board it does not synchronize with my Outlook calender.

All the appointments before synchronizing with utlook are there but all new appointments are not there.


Answers:
author: Nathan Smith
body: Hi [@Tobias Engemann](/t5/user/viewprofilepage/user-id/4976007)

Nathan here from Trello Support

Trello's calendar sync is done through iCalendar feeds, these feeds are available all the time and should be up to date but your calendar will then send a query to this feed to get any updates.

Each calendar provider requests these updates at different time intervals but this is often somewhere between every 3 to every 24 hours which is why any updates don't show straight away in your calendar.

Can you try adding some changes on your board and then waiting a period of time to see if these updates then show on the calendar?


Tags: calendar

ms-outlook

sync
Bitbucket Cluster
Asked by Sandeep Goru:

Installed Bitbucket on one EC2 instance on RH linux. Planning to install on another EC2 server and form a cluster and use a load balancer. Is it possible to do this and if yes how can I add the it ?


Answers:
author: Christian Glockner
body: Hi Sandeep,

Yes, with a Bitbucket Data Center license it is possible to set up Bitbucket Server in a clustered fashion. See <https://confluence.atlassian.com/confeval/development-tools-evaluator-resources/bitbucket/bitbucket-bitbucket-server-vs-bitbucket-data-center> as a start.

Cheers,

Christian

Premier Support Engineer

Atlassian

comments: author: Sandeep Goru
body: Thank you Christian. From the definitions given in the link that you gave ours is a bitbucket server. And planning to add another server and make it a cluster with a LB in front. When I try to add the same DB details as the primary node it fails to connect asking me to connect to an empty DB. Could you please tell me how I can add the new instance to this existing server.

Thanks in Advance,

Sandeep


author: Sandeep Goru
body: Hi [@Christian Glockner](/t5/user/viewprofilepage/user-id/527595) Can I use EFS location for shared directory instead of SAN/NAS? Please let me know


Tags: bitbucket-server

migration-customer-care

server
Bitbucket API: get branch permissions (merge via pull request)
Asked by Camilo Sas?a:

Hello! Is there a Bitbucket API to get branch permissions? Specifically, if a repository has the "Merge via pull request" policy.

Thanks in advance.

![Screen Shot 2021-06-08 at 10.28.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/146824iE26AEFB749626F17/image-size/large?v=v2&px=999 "Screen Shot 2021-06-08 at 10.28.24.png")


Answers:
author: Syahrul
body: Hi [@Camilo Sas?a](/t5/user/viewprofilepage/user-id/4350157)

I believe what you are looking for is an [API endpoint - Branch permission](https://developer.atlassian.com/cloud/bitbucket/rest/api-group-branch-restrictions/#api-repositories-workspace-repo-slug-branch-restrictions-id-get) this should list out the current branch permission on the repositories.

We don't have an API endpoint to get a list of repositories that has Branch permission, unfortunately, this has to be done manually on each repository within your Workspace. We do have an existing feature request on this, please **Vote** \& **Watch** the feature request so that you'll receive an update whenever we have any at:

* <https://jira.atlassian.com/browse/BCLOUD-14566>

I hope this helps.

Cheers,  
Syahrul


Tags: bitbucket-cloud

cloud
Why do I see this error- "requests.exceptions.ConnectionError: HTTPSConnectionPool(host='admin-test"
Asked by Abhijeet Sutrave:

I try to deploy using bitbucket pipelines to Azure web app and I am able to log in to azure account but on deployment it fails. Can someone help me here?


Answers:
author: Abhijeet Sutrave
body: Complete error- requests.exceptions.ConnectionError: HTTPSConnectionPool(host='admin-testapp.scm.netpost', port=443): Max retries exceeded with url: /api/zipdeploy?isAsync=true (Caused by NewConnectionError('\<urllib3.connection.VerifiedHTTPSConnection object at 0x7f35a3b77710\>: Failed to establish a new connection: \[Errno -2\] Name does not resolve',))

comments: author: Halyna Berezovska
body: [@Abhijeet Sutrave](/t5/user/viewprofilepage/user-id/2504792) it depends on url you pass. Check typos or reachability of admin-testapp.scm.netpost .

Also, please share with us the bitbucket pipeline of failing code, and desirably, the full log , so that we can discover the root cause

Regards, Galyna


Tags: azure

bitbucket-pipelines

server
Bitbucket cloud : How to get list of expanded outdated comment
Asked by Jun Takaba:

Dear Atlassian-team

There is a question about Bitbucket cloud.

\[Current status\]  
I'd like to show in-line comment and outdated comment in a page.  
But outdated comment are closed.  
I have to click "outdated comment" button if I want to see the comment.

\[Question\]  
Can I get a list of all expanded comments?  
\* I attached my request and current display.

Best Regards,  
Jun Takaba


Answers:
author: Mark C
body: Hi [@Jun Takaba](/t5/user/viewprofilepage/user-id/4367963),

Thank you for reaching out to Community.

I'm afraid it is not possible to show outdated comments by default on the pull request page.  
You will have to click the "X outdated comment" button to see all outdated comments in a pull request.  
We do have an existing feature request for it to add the ability to see or list all comments in a PR page that can be located through this link. - <https://jira.atlassian.com/browse/BCLOUD-16645>  
You can upvote and watch it for now so that you'll be notified of any updates from our team and when the feature becomes available on Bitbucket Cloud.  
![](https://getsupport.atlassian.com/images/icons/emoticons/information.png) Please do note that we don't have an exact ETA for the feature request as all new features will be implemented according to our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

Do let me know if you have further questions.

Regards,  
Mark C

comments: author: Jun Takaba
body: Dear [@Mark C](/t5/user/viewprofilepage/user-id/1210823)

I really appreciate your reply.  
I understood the situation.

Best Regards,  
Jun Takaba


Tags: bitbucket-cloud

cloud
Do i have any configurations in bitbucket related to device verification?
Asked by vijaykumar vure:

when the same account is logged into other device , how do i get a device verification code to my email address.

Please help me out for this issue.


Answers:
author: Syahrul
body: Hi [@vijaykumar vure](/t5/user/viewprofilepage/user-id/4380896)

G'Day!

Currently, Bitbucket cloud doesn't have a device verification feature. We only support two steps verification via [Authy](https://www.authy.com/), [Google Authenticator](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en), or [Duo](https://duo.com/product/trusted-users/two-factor-authentication/duo-mobile) for iOS and Android, or [Microsoft Authenticator](https://www.microsoft.com/en-us/store/apps/authenticator/9wzdncrfj3rj) for Windows mobile.

For more information on this, please check our two-step verification documentation at:

\* [Bitbucket two steps verification](https://support.atlassian.com/bitbucket-cloud/docs/enable-two-step-verification/)

If you are interested in this feature please let me know so I can create a new feature request.

I look forward to hearing from you.

Cheers,  
Syahrul


Tags: bitbucket-cloud

cloud
Automatically backup Bitbucket Repositories
Asked by Nikoo Malek:

I need to have a simple way to schedule daily back up of all the repository Automatically..

I looked at this: <https://confluence.atlassian.com/bitbucketserver/data-recovery-and-backups-776640050.html>

but is any tools available that to have a backup scheduler instead of have a script to do so?


Answers:
author: Mikael Sandberg
body: The article you referenced is only for Data Center. Bitbucket Cloud does not offer a backup solution, but the easiest way to do it would be to just to a git clone --mirror of your repositories and run that on a schedule. You can also have a look at this sample backup script for Bitbucket Cloud, <https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/>


Tags: bitbucket-cloud

cloud
What is the /status for bitbucket datacenter checking?
Asked by Wouter Roux:

Hi,

We are wondering what the healthcheck for the bitbucket data center app instance /status is checking when its reporting

{"state":"RUNNING"}

Is it only checking if the process is up? We want to make sure this is the appropriate healthcheck as we have noticed inaccurate results.

Thanks


Answers:
author: Wolfgang Kritzinger
body: Hi!

The "state" field can have a few different values, depending on whether the application is still starting up, is in "setup" mode or is available.

A state of "running" does not guarantee that the application is "healthy", it just means that it is able to serve requests. It's possible for a plugin to be broken and requests for that plugin to be failing, but other requests are fine.

For effective monitoring you should also keep an eye on the exception rate in the logs, as well as how many HTTP error responses it returns.

Cheers,  
Wolfgang

comments: author: Christian Glockner
body: Just to add to Wolfgang's response, here's a list of possible status values:

<https://confluence.atlassian.com/bitbucketserverkb/how-to-monitor-if-bitbucket-server-is-up-and-running-975014635.html>

Cheers,

Christian

Premier Support Engineer

Atlassian


author: Wouter Roux
body: Thank you


author: Wouter Roux
body: Thank you. Can someone please remove this. It was meant for the thread with the answer above.


Tags: bitbucket-server

server
increase the maximum number of branch permissions
Asked by Qibin Tan:

Is the maximum number of branch permissions configurable in Bitbucket datacenter?  
Currently, we're using datacenter v7.13.0 and when we try to add more branch permissions, it shows an error:   

The maximum number of branch permissions (100) have already been defined for this repository.  


Answers:
author: Christian Glockner
body: Hi Qibin,

You can configure this limit by setting **plugin.bitbucket-ref-restriction.max.resources** in bitbucket.properties. See <https://confluence.atlassian.com/bitbucketserver/configuration-properties-776640155.html#Configurationproperties-RefRestrictions(Branchpermissions>)

Cheers,

Christian

Premier Support Engineer

Atlassian

comments: author: Qibin Tan
body: Thank you for the reply, Chris!

It looks good now!

Thanks,

Qibin


Tags: bitbucket-data-center

bitbucket-server

data-center

server
Remove Technical Contact
Asked by Joshua Diamond:

Hi,

I'm the primary billing contact for my site and the technical contact. We subscribe to Bitbucket, Jira and Confluence. Our Jira and Confluence invoices are configured correctly in that they are being sent to myself and a secondary email for our billing department, but I can't seem to remove an old employee as the technical contact for our Bitbucket Invoices or add a secondary email. How can I manages the emails for the bitbucket invoices? I can't find it in our workspace settings under Plans and Billing.

I didn't create this bitbucket account so its possible that the account owner is the same as this former employee (even though they are no longer a user that has access to the workspace). So if I have to be the account owner to do this, how do I change the account ownership?

Any help would be greatly appreciated.

Thank you,

Josh


Answers:
author: Theodora Boudale
body: Hi Josh,

Technical and billing contacts can be added/removed via <https://my.atlassian.com/>, it is not possible to do so via workspace Settings.

I assume that you are an administrator of the workspace in question?

If you are an administrator of this workspace, and you don't see the Bitbucket license listed in <https://my.atlassian.com/>, you can contact the support team responsible for billing, and ask them to let you know who is the billing/technical contact for this workspace.

If the user that is billing/technical contact is still with your company, then this user can add you as technical/billing contact as well. If the user is not with your company anymore, you can ask the support team whether it's possible that they add you.

You can open a support ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with" select "My account", in "Select a topic" select "Update account contact details".

In the "Give us more details" field, make sure to mention the ++URL of the Bitbucket workspace where you want to add/remove technical/billing contacts++ (not the one of your personal Bitbucket account).

If you have any questions, please feel free to let me know.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Unable to create a pull request from branch in repo1 to branch in repo2 in the same project?
Asked by Tobias Andersen:

I have a project called "projectname" with 2 repos: "repo1" and "repo2".

I have both repos open in Sourcetree and i can push and pull with IntelliJ without issues.

I want to make a pull-request from a branch in repo1 to a branch in repo2.

I expected to see both "projectname/repo1" and "projectname/repo2" in the "Source" and "Destination" dropdowns in the "Create pull request" page, but i can only see one.

If i visit the "Create pull request" page in repo1 i only see "projectname/repo1" in the dropdownw.

If i visit the "Create pull request" page in repo2 i only see "projectname/repo2" in the dropdowns.

Why can i not see both?

Why do i only get to see one repo from "projectname" at a time?  
The "No more repositories" error is incorrect.

Please advice.

Thanks for reading.

![Screenshot_1094.png](/t5/image/serverpage/image-id/146608iFE8E3BB09BB07FC5/image-size/large?v=v2&px=999 "Screenshot_1094.png")


Answers:
author: Tobias Andersen
body: Nvm. figured out how to do it using Sourcetree.

I had both repos open in Sourcetree, repo1 in tab1 and repo2 in tab2 of Sourectree.

![Screenshot_1098.png](https://community.atlassian.com/t5/image/serverpage/image-id/146614i9E3B6D98A31CC9B7/image-size/large?v=v2&px=999 "Screenshot_1098.png")

While in tab1 (repo1) i went "Repository" --\> "Add remote..." --\> added both repo1 and repo2.

While in tab2 (repo2) i went "Repository" --\> "Add remote..." --\> added both repo1 and repo2.

Then i checked that the settings were correct using "Fetch" and checked the "Fetch from all remotes" in both tab1 (repo1) and tab2 (repo2).  
![Screenshot_1099.png](https://community.atlassian.com/t5/image/serverpage/image-id/146616i1218BCB8E9007912/image-size/large?v=v2&px=999 "Screenshot_1099.png")

Then, while in tab1 (repo1) where the branch i wanted to use as "Source" was, i used the "Repository" --\> "Create pull request..." and used repo2 as "Submit via remote", the branch i wanted to use as "Source" in "Local branch" and the new branch in repo2 as "Remote branch" like this:  
![Screenshot_1097.png](https://community.atlassian.com/t5/image/serverpage/image-id/146617i972CDAA112EBD61C/image-size/large?v=v2&px=999 "Screenshot_1097.png")

And then i could make a PR in Bitbucket like this:  
![Screenshot_1100.png](https://community.atlassian.com/t5/image/serverpage/image-id/146619i58F0A17187BBD57D/image-size/large?v=v2&px=999 "Screenshot_1100.png")

Can we get an official guide on how to do this, if this is how you are supposed to create pull-requests between repos in the same project? ?


Tags: bitbucket-server

project

pull-request

repository

server