youngmon/atlassian-qna huggingface dataset:
Poor image quality in Export feature - Long standing Issue
Asked by Oliver Kurz:

The issue of poor image quality when exporting to PDF or Doc has been going on for a long time and needs to be sorted.

If I can view the document and images in a Confluence doc online fine but they are useless to view once exported to PDF or Doc then the export feature is a fail.

I have researched this and there is a number of threads on this going back sometime and in a paid product this should be sorted by now.

What updates can Atlassian provide on when this will be fixed or if there is a decent simple workaround not involving redoing thousands of screen shots that look fine online.

Thanks


Answers:
author: Anna
body: I keep finding old issues about this but so far it looks like there's no plans to fix this.

Images look incredibly deep-fried in the PDFs whereas the quality is fine in Conflunce itself. The image quality is so poor, any text in them is barely legible, if at all.

I'd love to see a fix or workaround for this.


Tags: cloud

confluence-cloud
Confluence is showing error that i am viewing confluence QA instance 5.1
Asked by Vasanthrao Moodavath:

from last 3 days i am seeing a red line with error that says i am viewing confluence old version.

how to rectify this

![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/194768i4A376B95C1442468/image-size/large?v=v2&px=999 "Confluence.png")


Answers:
author: Benjamin
body: That doesn't look like an error. It looks like custom html header is added. Check all custom html headers for this message.

Usually admins put these type of message to make sure end-user are aware which system they are on.

Thanks,

Ben


Tags: confluence-server

server
Just the Version 7 stuff
Asked by Steve Abrahall:

So it looks like we will be running 2 versions of confluence  
one is the server version 7 and we are moving some / a lot of our stuff up to the cloud.  

Not so surprisingly I'm getting a little confused with all this information...

I'm just wondering is there a quick way just to find stuff that just relates to version 7?  
- or is there a part of this site that will give me just the Version 7 stuff?  
Can I limit my search results some how to just version 7?  

TIA  

Steve  


Answers:
author: Brant Schroeder
body: [@Steve Abrahall](/t5/user/viewprofilepage/user-id/4805265)

If you are wondering about searching for help docs/knowledgebase information if you click the question mark in the upper right-hand corner it will take you to the help section for the version you are on.

![Screenshot 2022-04-26 192353.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/194761i43FD76BF832C8A91/image-size/large?v=v2&px=999 "Screenshot 2022-04-26 192353.jpg")

comments: author: Steve Abrahall
body: Ah cool!

So within the version 7 Click the Question Mark then the online help  
![Connect-ONline.png](https://community.atlassian.com/t5/image/serverpage/image-id/194763i8C638126906E5BE2/image-size/large?v=v2&px=999 "Connect-ONline.png")

Will take you to this Aladins cave!

![7Datra.png](https://community.atlassian.com/t5/image/serverpage/image-id/194764iCA595EFD176BDC63/image-size/large?v=v2&px=999 "7Datra.png")

Thanks for that!


Tags: confluence-server

server
Linking data from a table on Pages
Asked by Tamara.Walker:

I am looking to have a Parent page with tables. I would like to have several Child pages that will link up to the Parent page. For example, if I make a change to the Parent page, it would update in the appropriate Child page. Can this be created? If so, how? I don't know if this is an add-in that has to be installed on Confluence. Any help is appreciated.TIA


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Tamara.Walker](/t5/user/viewprofilepage/user-id/4897146) ,

welcome to the Atlassian community!

Did u try the following macro <https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html> ?

It could be useful for your requirement.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Why is the Sprint Health Gadget not "responsive" in Confluence?
Asked by Randy O_Neal:

I'm in the process of converting over from Jira-based Dashboards to Confluence-based dashboards (both are in the cloud). On my Jira dashboards, the Sprint Health Gadget seems "responsive" in nature; it will expand to fill the width of the space allotted for it on the dashboard; if I use a full page, it goes full page width; if I use a sidebar and park the gadget in the sidebar, the gadget shrinks to appropriately fill the correct amount of space.

On Confluence, this is not the case. Regardless of the page layout, it appears the Sprint Health gadget stays a fixed width; the more space you have, the more out of place the gadget appears.

This is not an earth-shattering problem; it does, however, look "not right". Is this a known "feechur", or is there a workaround, or is this being addressed somehow by someone?

![Sprint Health.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/194731i5714C11E9EB6D445/image-size/large?v=v2&px=999 "Sprint Health.jpg")


Answers:
author: Fabian Lim
body: Hi [@Randy O_Neal](/t5/user/viewprofilepage/user-id/4270808)

Check the backlog of feature requests here and if you can't find it, I suggest you create a new one: <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Regards

comments: author: Randy O_Neal
body: It turns out that there is a size setting buried in the configuration of the gadget; you can set it to "Auto" and it will resize as expected. When the gadget increases in size, it seems to have problems with the font size, but barring that anomaly, it does what I would expect. Thanks for the feedback!


Tags: cloud

confluence-cloud
Private workspace for each project
Asked by Mateus Dias:

I don't know how to configure permissions in jira but maybe with this question I can start to understand and have a starting point.

I'm creating some projects. In total there are 7 projects. So far I've created 5 and went to take a look.

When creating these projects, I choose the option to automatically create the workspace in confluence (at least it looks like that).

However, each member that I invite to access the projects can see the documents of other projects I created... In fact, I want a confluence (private workspace) for EACH project.

And at the time of the email invitation, I don't want the user to see "everything" in the organization. I want each guest user to see only the projects they are supposed to work on and their associated workspaces! (not the entire organization wiki).

Honestly, it's very confusing to understand the logic of this.  
You invite the user and he comes in "seeing everything!!!"


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mateus Dias](/t5/user/viewprofilepage/user-id/4894292) ,

in order to manage access to your spaces, you need to setup a space permission for each of them. Please take a look to the following guide <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/> in order to figure out how to do that.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Tooltip for Confluence - can't add tooltop and link
Asked by Khloe Salmon:

Hello,

We have installed Tooltip for Confluence and there are two functions I want to use in conjunction.

I'd like to have a word / phrase whereby if you hover over it will bring up a description OR if you click the word / phrase, it will take you to another page.

Tooptip for Confluence seems to have the ability to do this, but when I add a URL and then the description, it can't seem to do both.

Anyone had this issue / know a workaround?

Thanks!

Khloe


Answers:
author: Fadoua
body: [@Khloe Salmon](/t5/user/viewprofilepage/user-id/4479810) I will suggest you to reach out to the vendor directly. If it happens that one of us here community leaders have used the same plugin they will assist you. However, you will get a quick answer for sure from the App vendor.

Best,

Fadoua

comments: author: Khloe Salmon
body: Thanks, I'll follow up with them!


author: Zoriana Bogutska_Adaptavist_
body: Hi [@Khloe Salmon](/t5/user/viewprofilepage/user-id/4479810)

Are you trying to get something like shown in the picture?

![Screenshot 2022-09-30 at 14.51.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/218659i512C7623D586CC27/image-size/large?v=v2&px=999 "Screenshot 2022-09-30 at 14.51.31.png")

What tool do you use for Tooltip?

Using [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?tab=overview&hosting=cloud&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Tooltip-for-Confluence-cant-add-tooltop-and-link_20220930)you can add links and tooltip macros at the same time.

This app is developed by my team, so please let me know if you need help.


Tags: confluence-server

server

tooltip
Trello labels disappeared
Asked by Becca Johnson:

I got a new computer and have downloaded several Chrome extension. Now my labels have disappeared. How do I get them back?


Answers:
author: Vero Rivas
body: Hi [@Becca Johnson](/t5/user/viewprofilepage/user-id/4147027)

Check this thread, it may help you, it has already happened to other colleagues and they have given a solution

<https://community.atlassian.com/t5/Trello-questions/Labels-not-showing-in-Trello/qaq-p/1106469>

<https://community.atlassian.com/t5/Trello-questions/My-labels-have-disappeared/qaq-p/1127753>

Regards
Removing 'deleted' notification
Asked by Emily Farrell:

Hello is there a way to get rid of the notification that appears on the board and stays there when a member deletes something? It gets in the way a bit


Answers:
author: Stan L_ VanderWerf
body: When I click on the bell icon, I get every notification ever sent to me including notifications from tasks that I have completed and even deleted. This is very cumbersome. There is no way to have just a list of notifications for tasks still to be completed. It's one big list of still to do and completed together.

You SHOULD HAVE a way to delete notifications so I can have just a list of notifications yet to do....and certainly every notification for a deleted task should also self delete.


author: Garrett
body: Hm, I'm not sure I follow which deleted notification you're referring to, Emily.

Can you share a screenshot of where you're seeing that exactly?

For some context, all Trello notifications should only show in its dedicated section. That can be viewed by selecting the bell icon in the top right corner of Trello, but those should not be persisting outside of that section.

comments: author: Emily Farrell
body: hi Garrett!

Thanks for responding to me, here is what Im looking at, I dont know why this keeps showing up.

![Screen Shot 2020-11-06 at 3.24.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/117428i22CFD22F0F29EB0A/image-size/large?v=v2&px=999 "Screen Shot 2020-11-06 at 3.24.39 PM.png")
Can not log in to trello after Altassian changed page
Asked by Anders Eriksson:

Normally I have to go to atlassian.com, use my atlassian credentials to login, and then click on the "Trello" icon to see my Trello account.

Recently it seems Atlassian changed the page after logging in. Now I need to click on "Products" and then choose Trello. But then they ask for Trello credentials which I don't have anymore. I use only Atlassian credentials.  

So today I clicked the "forgot password" link and could reset my Trello password. But when I saw my account it was my boards from 2015 or so.

How can I get access to my latest boards that I have created in the "new" Trello? With "new" I mean the Trello that Atlassian took over a while ago.


Answers:
author: Markus C.
body: I also had the same experience login to Atlassian.com and I was offered CEMJira, Confluence hm13, plus other options and if I selected CEMJira then it may redirect to Atlassian.net instead of Atlassian.com for password or 2FA and then go to CEMJira. CEMJira had partial English and partial other language for some objects. I became worried that I just walked into some sort of spoof because the other products I would normally access from Atlassian.com were not displayed.  

I went to Trello.com this time and it took my Atlassian.com login, then redirected me back to Atlassian.com for the pwd, and 2FA code. Was not sure what was going on so selected a link to go back to Atlassian.com, changed password and 2FA configuration to reset codes just in case I got spoofed somehow. Atlassian.net and Atlassian.com both are Atlassian it appears but this CEMJira was something I had never seen before.

comments: author: Markus C.
body: With the ongoing changes and forcing people to transition from Server to Data Center and "Cloud". I am not wonder how long the free versions of certain products like Trello will stay free. I suspect they will become "trial" offers instead of "free for life" as they once claimed.


author: Anders Eriksson
body: Do you mean you had to do all of this process to get access to you Trello boards?


author: Markus C.
body: Yes....\<as he replies two years later.\>


author: Markus C.
body: ...and Trello Free still free....\<his cynicism is mitigated\>  
<https://trello.com/pricing>


author: Lee Hodgins
body: I have the same issue. Cannot find my current Trello boards!? What gives!
Can duplicates be flagged?
Asked by Courtney Banh:

Hi!

I'm wondering if there is a rule to flag a card as a duplicate from the following fields: Title, Custom Fields, AND Comments. I don't want the card to link to its duplicate, rather a label be automatically added when it is deemed a duplicate.

I see there is the option to make a rule using a custom field with a "greater than" or "less than" value in order to do something, but not just an "equal to." This is the closest I've found to what I need this rule to do.

We are listing ID numbers in titles, custom fields, and related ID numbers in comments. We are hoping that any duplicated ID number will be flagged.


Answers:
author: Garrett
body: Hi Courtney,

I understand wanting to watch out for duplicates, but I'm afraid Trello or Butler doesn't have a specific feature or command that could watch for all cards or data points like that.

The trouble is Butler doesn't have a way to take a card value and compare that to every other card on a board. There are the specific greater and less than options, but those are designed to detect when a field reaches a certain value or threshold.

One option, although a bit more manual, would be to use Trello's filter feature instead. With that, you could enter a value which would filter down to only matching cards, allowing you to spot any duplicates.

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>
I share Trello resources
Asked by Jose Maria Villarmea:

Hello community!

I hope you're all right.

I share with you a series of tutorial workflow video at Trello and a video of Trello Evento Online.

The videos are in Spanish.

Watching videos here \> <https://jmvillarmea.com/recursos-y-formacion-trello/>

The best:

Jos? Mar?a


Answers:
author: Vero Rivas
body: Hola [@Jose Maria Villarmea](/t5/user/viewprofilepage/user-id/3891025)

Eres grande, fant?stico.

Gracias por compartir, para los que hablan espa?ol, ser? todo un detalle.

Un abrazo

comments: author: Jose Maria Villarmea
body: [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) Besote paisana!


author: Soumyadeep Mandal
body: Hi [@Jose Maria Villarmea](/t5/user/viewprofilepage/user-id/3891025) ,

It's a pretty good idea \& approach!

I think it will be really useful for Spanish speaking users.

comments: author: Jose Maria Villarmea
body: Thanhs [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) !! ;)
Iniciales del Nombre en Rojo
Asked by Francis Orozco:

![IMG-20201102-WA0019.jpg](/t5/image/serverpage/image-id/116755iC8A01C77F395930D/image-size/large?v=v2&px=999 "IMG-20201102-WA0019.jpg")Buenas tardes, un gusto saludarlo,...

Porque las iniciales del nombre aparece el circulo en rojo, cuando las dem?s est?n en gris.

En la parte superior, en donde salen los c?rculos con las iniciales de los nombres de los integrantes del tablero, porque sale un circulo en rojo con la iniciales, y las dem?s salen en gris, primera vez que veo ese detalle..

Muchas Gracias

Saludos ![IMG-20201102-WA0018.jpg](/t5/image/serverpage/image-id/116753iCE92B57C20B2D9F1/image-size/large?v=v2&px=999 "IMG-20201102-WA0018.jpg")![IMG-20201102-WA0018.jpg](/t5/image/serverpage/image-id/116754iEA0D8699BF94CC21/image-size/large?v=v2&px=999 "IMG-20201102-WA0018.jpg")


Answers:
author: Alberto
body: Hola Francis, creo que en rojo sale la persona que es el administrador del tablero

Saludos!
Setting Alerts on my iPhone
Asked by Don McBride:

Hi,

I am wondering how I can adjust the alerts to my phone. I get one every time one of my team makes a comment or posts a photo. How do I set / reset the alerts?

Thanks,

don


Answers:
author: Soumyadeep Mandal
body: Hi [@Don McBride](/t5/user/viewprofilepage/user-id/4146652) ,

Welcome to the community!

Just follow this documentation <https://help.trello.com/article/1195-push-notification-settings-for-mobile>

comments: author: Don McBride
body: Thank you!!


author: Soumyadeep Mandal
body: [@Don McBride](/t5/user/viewprofilepage/user-id/4146652) You are most welcome!
Do I have to have export rights before I can export the data? How would I know if I am blocked?
Asked by Rob Burdine:

I am working in a Trello board at my company and searched on instructions for exporting the records we have so that I could take the data and put it in a Tableau Dashboard for Analysis. I am wondering since I do not see the locations here to do that.

<https://help.trello.com/article/747-exporting-data-from-trello-1>

Do you have to have administrative rights of some kind to export the data? It looks like I can be blocked from exporting but wanted to verify before I start asking my management to help?


Answers:
author: Michael Pryor
body: After you click on More in the Sidebar, can you paste a screenshot of what you see? Are you a member of the board?

comments: author: Rob Burdine
body: I found it. I think it is on the right side of the screen. The background image distorts the text in the window and I could not even see where to click. When did I found the more....export to JSON. So I think I am good.

Just curious though. I wondered if there is an export to CSV and it is greyed out. Not clickable. Then do I need to ask for permissions for the CSV or is working with JSON just as easy to work with or will I be limited on what I can do with it. Not worked with it in a few years. Ill have to relearn it.
Confirmation mail for email change is not coming
Asked by Mustafijur Rahman:

I want to change my current email address with a new one.

After the change request is submitted, I'm receiving an email in my old email regarding my actions. However, I'm not seeing any email to my new email.

Do you have any solutions for this?


Answers:
author: Soumyadeep Mandal
body: Hi [@Mustafijur Rahman](/t5/user/viewprofilepage/user-id/4146272) ,

Welcome to the community!

For the first time, it happens like that if you change your password.

Just verify that your email has been changed in the setting and notifications are turned on. I hope after that you will get emails in the new email!

For verification you can follow <https://help.trello.com/article/773-changing-account-credentials>
Re-Join a board I left accidentally
Asked by Jonathan Lipton:

I left a board (that I'm admin for) and can't re-join it. I can't see it on my list of closed boards (but I left without closing)

Is there any way of rejoining?

Thanks


Answers:
author: Soumyadeep Mandal
body: Hi [@Jonathan Lipton](/t5/user/viewprofilepage/user-id/4146092) ,

Welcome to the community!

In that case, you will need the invite link from that board to join the board.
I can't create a board
Asked by Unknown Unknown:

I cant't create a board. I press on the "Create Board" Button, it loads and then stops loading. Can someone help me?


Answers:
author: Soumyadeep Mandal
body: Hi [@Unknown Unknown](/t5/user/viewprofilepage/user-id/4146018) ,

Welcome to the community!

Just clear browsing data from your browser/app and re-login to your account and follow this documentation <https://help.trello.com/article/707-creating-a-new-board>
What is the price of the Business Class trello for the company with 30 employees per year?
Asked by B?nh vi?n H?ng Ng?c:

My company want to register to use the Business Class for 30 employees. So with such demand, what is the price for 1 year? I have checked on the price list it is 3596 USD right? {#toc-hId--1300041197}
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Soumyadeep Mandal
body: Hi [@B?nh vi?n H?ng Ng?c](/t5/user/viewprofilepage/user-id/4145873) ,

Welcome to the community!

Probably Yes!! If you have calculated from <https://trello.com/pricing>


Tags: cost
Calendar entries are not visible everywhere
Asked by Andreas Wahn:

Hello everybody,  
first of all sorry that I use the google translator, but unfortunately my english is not that good anymore.  
Now I have the following question: I use Trelle Free and have activated the calendar on all boards and also added it to my Icloud calendar. If I now enter a deadline, these appointments are also displayed on my calendar on the Mac. However, these appointments do not appear on my iphone and ipad, which I do not understand because my calendars are otherwise completely synchronized. Can someone help me solve the problem?  
Furthermore, I would like that I could not only enter a due date, but also a start time. Is that possible somehow, or is something planned?

Thank you for your support.

Greetings Andy


Answers:
author: Soumyadeep Mandal
body: Hi [@Andreas Wahn](/t5/user/viewprofilepage/user-id/4123030) ,

Welcome to the community!

Basically, you will require another calendar app along with Trello which is connected with the same user-id used in Trello.

comments: author: Andreas Wahn
body: I use another Kalener app on the Mac. And in this I inserted the calendar link from Trello. This calendar is then synchronized with my Iphone and Ipad, because the calendars can be seen there. However, no entries appear there, although the calendars are visible. That's what I don't understand In short: the calendar and calendar entries are visible on the Mac. The calendars are also visible on the iphone and ipad, but no calendar entries.