youngmon/atlassian-qna huggingface dataset:
How can I audit free Trello accounts and Non Enterprise workspaces using the Trello API?
Asked by KLIPPERT, ROSS:

I need to be able to identify users who have created a free Trello account and non-enterprise workspaces. Additionally, I need to be able to identify guest users for each board.

Is there a strategy or documentation for using API calls to obtain this information?


Answers:
author: Lara
body: Hi Ross,

Thanks for reaching out!

As an Enterprise admin, you're able to view non-Enterprise Workspace via the [admin dashboard](https://support.atlassian.com/trello/docs/enterprise-admin-dashboard/) under **Non-Enterprise Workspaces** tab. You can read more about that here: <https://support.atlassian.com/trello/docs/upgrading-an-enterprise-workspace/>

The API call for this would be: '[Get ClaimableOrganizations of an Enterprise](https://developer.atlassian.com/cloud/trello/rest/api-group-enterprises/#api-enterprises-id-claimableorganizations-get)'.

Please note, you would only be able to see non-Enterprise Workspaces where all Workspace admins are managed by the Enterprise.

As for viewing board guests, you can do so via the admin dashboard, under the **Board guests** tab. There currently is no API call for this.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: api

audit
Is it possible to move a card to a list (Done) and automatically check a (Dropdown) custom field?
Asked by Natasha Vassallo:

I have January through December as choices in the custom fields/dropdown menu.

The goal is to move my ++**Dones**++ to another board (I have that part working).

**2nd half,** I want the card to move to the appropriate month (on that board) based on the current month. Therefore, it will move into the March List if it is March.

*I need help with the automation of the 2nd half. It works if* I select the month I want before the automated move, but can I automate this part? Perhaps there is a better way to do what I a trying to do?

Please and thank you.


Answers:
author: Dreamsuite Mike
body: You can use the rule:

```
when a card with custom field "Month" set is added to list "Dones", move the card to the top of list "{{%Month}}" on board "Dones"
```
Automation Quota - Free
Asked by Melanie Sutton:

I'm currently using the free plan and only have one automation running on my workspace on one board, however I receive this error towards the end of each month:  

Your workspace's quota is 250 automation runs and 2500 operations, of which 250 automation runs (100%) and 260 operations (10%) have been used so far this period. Your workspace was granted a temporary quota increase for this period to automation runs.  

Reviewing the activity log I was no where near the 250 quota:  

Running command on board xxxxxx.  
An email was sent to xxxxxxxxxxxxxxxxx.

I've sent 36 emails on your behalf this month, out of a total 250 allowed under your current plan.  
The command finished running.  

Then one more command ran and gave this error:  

Running command on board xxxxxx.  
You have exceeded the number of command runs allowed for your account in the current period.  

Does anyone have an idea what I'm missing here?


Answers:
author: Alex W
body: Hi [@Melanie Sutton](/t5/user/viewprofilepage/user-id/5177689) - welcome to the Community!

Alex from Trello Support here, I can confirm you have definitely hit your automation quotas in the workspace 'Sales Team'. If you need a board to still be able to access automation, you'll need to upgrade this workspace.
Why does my Trello glitch when trying to scroll to future months?
Asked by Laura Johnson:

It doesn't let me scroll to future months, it starts to glitch and doesn't stop - so frustrating!


Answers:
author: Cody C.
body: Hi Laura! That does sound frustrating, could you let me know which part of Trello you're seeing that? Is it in the [date selector](https://support.atlassian.com/trello/docs/adding-dates-to-cards/) when you're trying to set a Due Date? Or are you looking at the [Calendar view](https://support.atlassian.com/trello/docs/calendar-view/)?

Could you try from a second browser and/or from an incognito tab with extensions disabled to see if the issue may be related to a browser setting? We have more detail on troubleshooting there here: <https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello>
I'm not receiving email notifications for due dates on my cards?
Asked by Martin Silva:

I've read all of your articles and nothing is working for me to receive an email notification for due dates on my cards. I have the email notification settings on "Instantly" for receiving notifications. Please help.


Answers:
author: Alex W
body: Hey [@Martin Silva](/t5/user/viewprofilepage/user-id/5177307) - welcome to the Community!

I recommend having a read through the following help doc if you haven't already: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

Can you make sure that you are setting not just a due date, but also the **due date reminder** on you cards you want to be notified for?
Can I use automation to copy one custom field to another custom field on the same card?
Asked by Cheryl Stephens:

I'm new to Trello and am using it to manage an annual cycle of work. I've done a lot of searching but can't find an answer to my question. There are two date custom fields on the card - Last year's meeting date and this year's meeting date. When the cycle for the year is completed, the card moves to the final list and I want to copy the current year's meeting date to the Last year's meeting date field so we are prepped for next year. Is there a way to do this? When I look at all the actions for an automation related to date fields, the only options I see are time-related parameters - now, 1 year from now, 1 week from now, etc. I'm hoping this is something simple that I'm just missing. Any help would be greatly appreciated.


Answers:
author: Lara
body: Hi Cheryl,

Thanks for reaching out!

Just to confirm, did you want to set up a rule where the "Current year's meeting date" Custom Field replaces the Custom Field "Last year's meeting date"?

If so, you'll want to set up a rule like this:

* when a card is added to list "Final", set custom field "Last year's meeting date" to "{{%This year's meeting date}}"

The *set custom field* action is under the **Fields** tab.

In this example, the {{%Field name}} variable is used to reference a Custom Field's value in an action. More on that here: <https://support.atlassian.com/trello/docs/working-with-custom-fields/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Cheryl Stephens
body: Thank you so much! I'll give it try


author: Cheryl Stephens
body: worked great! I didn't know I could type a field into to the "set custom field" blank - it only brought up non-date fields to select and I thought I had to select one of them. Thanks for the help!
Why don't I receive notifications from Trello?
Asked by Dea Simon:

I have my settings all set up correctly to immediately receive notifications/emails of items where I am tagged or cards I am following but they never come through.


Answers:
author: Alex W
body: Hi [@Dea Simon](/t5/user/viewprofilepage/user-id/5177191) - welcome to the Community!

It looks like your email was flagged by our security filter - sorry about that! I have now removed the flag.

Can you monitor both your inbox and spam folders over the next week and see if you start to receive email notifications again? If you could let me know as soon as you receive your first notification, that would be great!

comments: author: Dea Simon
body: Thank you Alex, I haven't received any notifications yet.


author: Alex W
body: Hey [@Dea Simon](/t5/user/viewprofilepage/user-id/5177191) - can you get one of your colleagues to tag you in a comment in Trello to confirm that you're now getting email notifications?
Trello API Key not showing up
Asked by joao orlando brito da silva:

![Chaves API de desenvolvedores-1.png](/t5/image/serverpage/image-id/247109i74C1C719C5753C59/image-size/large?v=v2&px=999 "Chaves API de desenvolvedores-1.png")

Greetings, as per the screenshot above, when accessing the website to obtain the Trello API Key (<https://trello.com/app-key>) the Key that was supposed to show in a grey box is not appearing, nor is the other stuff like OAuth or API documentation. Also i would like to let you know that i'm already logged in Trello, so apparently the solution is not very clear.

Any help is appreciated!


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community!

I know it may be confusing, but our development team is currently updating the way of generating new API keys. The page <https://trello.com/app-key> will soon no longer be in use.

To generate your key, you need to follow the link you see on this page - the Power-Up Admin Portal. You'll have the option to generate an API key there by clicking **New** and filling in all the required info.

You can check this article for more information: <https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/>"

Hope this helps!

Alina \| The Trello Team

comments: author: joao orlando brito da silva
body: It helped a lot! Thank you very much!
Pulling content from attachments
Asked by Galaxy Investor:

Hello,

I was wondering if there is a possible way to pull contents from a google doc attached to a card and send it to an email in trello?

I want the automation to extract the info and place it into an email with proper formatting.

Thank you in advance


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Right now, it's not possible to extract content from attachments in Trello. You'll need to manually copy that context from the Google Doc and add it to the [custom email report](https://support.atlassian.com/trello/docs/creating-reports-with-butler/) you send from Trello.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: automation
How to assign and acknowledge To-Dos in Slack
Asked by Danny Cuadrado:

I am trying to get the most out of connecting Trello to Slack. Is there a way to assign a to-do list to someone in the Slack channel who does not have a Trello account? How do they check off a task as "completed?"

I reached out to Slack support and they said to ask Trello for help.


Answers:
author: Riley Venable
body: Hello! Yes, it is possible to assign a Trello to-do list to someone in a Slack channel who does not have a Trello account. To do this, you can use the Trello app for Slack to create a new card and assign it to the person. They will be notified in Slack and can check off the task as "completed" directly in the Slack channel. However, they will not be able to see the full Trello board or other cards without a Trello account. Let us know if you need any further assistance with this!


Tags: slack
How to print automation variables
Asked by Jer:

[Here](https://support.atlassian.com/trello/docs/butler-variables/#Variables-for-the-Butler-Bot) it said we can, but I don't know how to do that, also I didn't find how to write my automation text instead of using UI to add it, so each time I follow a tutorial i have to search where is the button to write the text I want.   
Thanks for your help


Answers:
author: Riley Venable
body: Hello! To print automation variables in Trello using Butler, you can create a new card in the Butler list named "print variables" and add a rule such as "when a label is added to a card, print variables". You can then see the variables in the Rule Logs after running the command. Regarding writing automation text, you can use Butler commands to input your own automation text instead of using the UI to add it. Hope this helps!

comments: author: Jer
body: Hi! Thank you but I still don't understand how to write my own butler commands


author: WG Trello Admin
body: I would also love to know how to do this.  

The instruction above does not work for me, I cannot find the "Print variables" option in the automation options.  

Riley, can you please add a screen shot of the working Automation rule you set up for this?


Tags: automation

butler
Hoe kan ik iemand onder een post taggen en dat diegene een melding in zijn mail ontvangt?
Asked by Julia Meijering:

.


Answers:
author: Peter Van de Voorde
body: Hi [@Julia Meijering](/t5/user/viewprofilepage/user-id/5176773) ,  

Welcome to the Atlassian Community.  

Welkom Julia, kan je een beetje meer informatie geven?   
Wil je in een comment op een kaart in Trello iemand taggen?   

Meestal kan je dit doen met een simpele @ mention.  
Hier kan je daar de documentatie over vinden: <https://support.atlassian.com/trello/docs/commenting-on-cards/>  

mvg,  
Peter
???? ?? ? ??? ????? ??????? ?????? ????????? ?? ?????????? ???????.
Asked by Denys Stelmakh:

?????? ????. ???? ??? ???????? ??????????????? ?????????, ?? ??????? ? ?? ????? ???????? ???????????? ?????? ?? ???????????? ??????? ??????. ???? ?? ?????????????? ???????? ????? ? ??????????????? ?????? ??????? ?????? ????? ?????? ??? ?????? ??????????-???????.


Answers:
author: Alina Kurishko
body: ??????? ???, ??????!

??, ?? ???????, ??????????? ??????? ??????? ????? ?????. ? ? ???? ?????????? ??????? ??? ? Trello :)

???????, ? ???? ?? ???? ?????????? ?? ??? ???? ?????????, ??? ? ??????? ??????? ??????? ? ???????????, ??? ???? ?????????.

?? ?????? ???????? ????? ?? ???? ?????? - <https://trello.com/contact#/>, ???????? ?????? ????? ????????, ? ?????????, ??? ?? ????? ????????? ????? (?? ???????, ???? ????? ? ???? ?????, ??? ?? ???????? ???????????/??????????, ????????? ??? ?????).

????? \| The Trello Team


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You probably need to talk to an [Atlassian partner](https://partnerdirectory.atlassian.com) for help with this. Atlassian do not do sales calls in the way you are asking.

Or you can ask us your questions here. We can probably answer most of them.

------

????? ?????????? ? ?????????? Atlassian!

????????, ??? ??????????? ?????????? ?? ??????? ? ???????? Atlassian. Atlassian ?? ?????? ?????????? ??????? ???, ??? ?? ???????.

??? ?? ?????? ?????? ??? ???? ??????? ?????. ????????, ?? ????? ???????? ?? ??????????? ?? ???.
Reembolso
Asked by Tecnocorte Ltda:

Boa tarde!

Recebi a minha fatura o valor de 60,00 dolares de renova??o da assinatura, mas n?o autorizei que fosse renovado e tamb?m n?o me dava a op??o de remover o meu cart?o do perfil!! Gostaria do reembolso!

Como podemos proceder???

Aguardo!!


Answers:
author: Luciana Munhoz
body: Ol?! Tudo bem? Sinto muito pelo ocorrido!

Por favor, sugiro que entre em contato com o suporte atrav?s dessa [p?gina](https://trello.com/contact#/:~:text=Go%20to%20community-,Contact%20support,-For%20specific%20account). Assim, o time de contas conseguir? verificar o ocorrido com mais efici?ncia e ter mais detalhes dos dados que precisam para investigar e te ajudar com essa quest?o.
Card repeater failing
Asked by Glenn Levine:

Hello! I've been using card repeater powerup for a while, and today I created a few new cards using this feature, and it is failing.

First, while creating a new card, I set the date to the 4th of the month for a monthly repeat. When I click save, the date resets to the 1st, and the next repeat date does not show, and when I close the card, it does not show the repeat icon.

Second, when I go to the top of the screen and click the "Repeats" button I get this error: "It looks like something went wrong."

Please help!


Answers:
author: Theodoro Reato
body: Hey Glenn,

I wasn't able to reproduce your problem. The Repeater Power-up message showing "It looks like something went wrong" doesn't necessarily mean it's broken; it can be shown when Trello can't track all cards with Repeater.

Let's troubleshoot your browser first. Could you perform the instructions in [this article](https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/)?

comments: author: Glenn Levine
body: I'm not sure what happened, but the problem went away the next day. But thanks!
How to configure bamboo build with automatic Labeling.
Asked by Aakash Basnet:

Regarding automatic Labeling,lets say I want to label by build with latest date and time stamp.In Miscellaneous tab there is two field Regex pattern and labelling but I am not sure what to include in those fields. So kindly request you for the suggestions


Answers:
author: Jaime S
body: Hi, Aakash.

I think [this documentation](https://confluence.atlassian.com/display/BAMBOO/Configuring+automatic+labelling+of+job+build+results) may be useful to you.

Kind regards,  
Jaime Kirch da Silveira  
Atlassian Cloud Support
Stock windows image Elastic Agent stuck as 'Pending'
Asked by MattD:

We are currently trialling Bamboo On Demand. Initially, we were able to create a stock windows instance and have an elastic agent run on it.

In the past couple of days, when creating an instance from the 'stock windows instance' image, the elastic agent stays as 'Pending' until the instance eventually terminates itself.

Out of curiosity I started up a stock Ubuntu image and that works fine.

Searching for similar problems has only yielded troubleshooting for custom images... this is happening from the stock windows image.

Any idea what I can do to troubleshoot... or any idea why this is happening?

Cheers


Answers:
author: Ofer Zelig
body: It's a fault in Bamboo's default Windows AMI creation.

I've provided a solution here: <http://fullstack.info/running-bamboo-ci-server-remote-agent-on-windows-server-cloud/>

comments: author: MattD
body: Thanks very much. We ended up moving on from Bamboo due to this issue. It looks like a fine product but we have moved on to appveyor and aren't looking back. Cheers


author: Ofer Zelig
body: Good to know :)


author: Shahriyar Imanov
body: I'd check AWS EC2 console. If you are using spot requests your bid might be too low and not succeed. Or AWS might be out of Windows based spot instances (generally happens when available Windows license numbers are capped during some rush hours), which means you will have to increase the bid to the amount of OnDemand usage. I recommend checking EC2 console for the AMI of Windows stock image Bamboo uses and launch that same image directly in EC2.

comments: author: MattD
body: Thanks for your reply. We aren't using spot requests but thanks for thinking about that. I am able to launch the stock AMI directly in EC2. It only shows up as a 'disconnected instance' in Bamboo. As far as comparing the instances side-by-side in EC2, they look the same.I have noticed that when the Bamboo launched instance is running and the agent is pending... RDP into the instance, navigate to the bamboo-elastic-agent directory and try and launch it manually via the .bat script... I get errors about file paths. Manually executing the elastic agent .jar file in the same directory actually 'resolves' the pending status in Bamboo. When I try to run a build however, the build throws errors about trying to find paths within the build directory. When further investigated, the build wasn't copying files into the C:\\build\\ directory. All that has really told me is that manually executing the .jar file isn't a work around.Is there a way I can try and manually start the elastic agent on the stock instance?


Tags: elastic-agent
How can I add a link to the Bamboo build results to go to the Sonar analysis project results?
Asked by Sistemas Globales SA:

We used Sonar for Bamboo plugin. In <https://marketplace.atlassian.com/plugins/ch.mibex.bamboo.sonar4bamboo>, tab Detail a image shows a link to go to Sonar, but I can't find how to do that.


Answers:
author: Eclipse Trading
body: After you have installed the Sonar for Bamboo plug-in, add a task from the plugin (e.g. Sonar Maven 3) after the Sonar analysis step, then after the build is completed, the Sonar analysis will appear beside the Bamboo build result.

comments: author: Erik Anderson
body: Where would the link be on branch builds (I'm not currently seeing it)?


author: Erik Anderson
body: Nevermind - I found it.
Can Bamboo do trend charts like Jenkins?
Asked by Richard:

Hi, I was looking for an easy way to do a trend chart on Bamboo, like we do on Jenkins. For example we have some performance tests that we run, and I want to present a report on the build page (not the reports page) that shows the performance trend, including obviously this build and previous builds.

I didn't find such a thing, so I thought about writing a plugin that did what I wanted. But where do I store previous build metrics so I can build such a chart?

Right now I am thinking I have to store this data someplace else in my own database and then build the report based on that (and frankly I'm thinking of doing this completely outside bamboo and just publishing an artifact because writing bamboo UI plugins is an uphill climb. While I'm at it, I'd love to be able to build JS plugins that just call REST API and not have to write the Java backend part at all, but that's another story).


Answers:
author: Timothy
body: I think you can try this.

Create a Bamboo Event listener (<https://developer.atlassian.com/display/BAMBOODEV/Bamboo+Event+Listeners>). You can then store the values of the events in the Active Object framework (if that is available for Bamboo). You can then create different screens using the Web Item modules (<https://developer.atlassian.com/display/BAMBOODEV/Web+Item+Module>).
Bamboo unresponsive during initial expiration?
Asked by Tim_Brigham:

We recently enabled the global expiration option on our in house Bamboo instance, 5.7.2. We had nearly 10,000 old builds that would have need to be removed across or 50 or so projects. This is on Server 2008r2, Java 1.7 r75.

Since the expiration process began the web interface is horribly unresponsive - it take up to a minute or two in order to register a link / dropdown / etc being clicked.

The server itself is 8 cores and 6 GB of RAM. We are using 25% of the RAM, under 20% of the CPU.

The SQL server (on another host) isn't showing any signs of stress..

Is there anything I can do to mitigate this behavior?


Answers:
author: Daniel Wester
body: How many files are in the artifact directory? Also is it local or on a networked drive?

comments: author: Tim_Brigham
body: I don't have a good answer as to the artifact directory. It's strictly stored on a local drive.


author: Daniel Wester
body: I know that Bamboo deletes each file individually. You might still want to check the io on the disk in case it's getting hung up by something else.That said - the drop downs in the top area are all client side so it shouldn't be affected by server performance.


Tags: bamboo-administration
sudo: no tty present and no askpass program specified
Asked by John McFarlane:

SU access to our Bamboo Agents has suddenly stopped working. The first time any script in a Bamboo Job tries to invoke \`sudo\` we get:
> sudo: no tty present and no askpass program specified

(In at least several examples, \`yum\` is the command we're trying to run.)

All of these scripts were running happily 12 hours ago. We have only just started looking into what may have happened. Any pointers?


Answers:
author: Caley Goff
body: on most \*nix systems you can type visudo as root and look for something called Disable requiretty. Comment this out save and exit.

<https://wiki.archlinux.org/index.php/Sudo#SSH_TTY_Problems>


author: John McFarlane
body: Thanks.

The underlying problem was that \`yum\` didn't exist on the system because it was an Ubuntu image intended for a different plan. (Ubuntu uses \`apt-get\`, not \`yum\`.) A change had been made to that Ubuntu image which accidentally caused it to become eligible for use on a plan for which it was not suitable.


Tags: cloud