youngmon/atlassian-qna huggingface dataset:
confluence 5.9 disable document preview
Asked by Jug Stanovcic:


Answers:
author: Stefan Baader
body: See this issue and vote for it: <https://jira.atlassian.com/browse/CONFSERVER-36899>


author: Andrew Snyder
body: Just a warning - disabling the preview feature for attachments (as described here - <https://community.atlassian.com/t5/Confluence-questions/Is-there-a-way-to-turn-off-the-quot-preview-quot-feature-and/qaq-p/201649>) has pros and cons:

* **Pro**: The preview of MS Word and PowerPoint files is disabled, so these documents will be downloaded in 1 click instead of multiple clicks. The users of my company's Confluence instance regularly complain about the MS Word and PowerPoint preview functionality since it often leaves out certain text and images, and the text is often garbled. 90%+ of the time users simply want to download these docs and view them in the native tool such as Word or PowerPoint. Disabling file previews allows them to download in a single click rather than clicking once to preview, then clicking the download button to download.
* **Con**: Clicking on an image will no longer cause it to blow up to full size. If your Confluence users sometimes include images that are difficult to read when viewing the page, and must be clicked to view them larger in order to be useful, then disabling file preview could become a big issue.

There's an open feature request in the Confluence backlog to allow disabling of file previews for specific file types - [CONFSERVER-36899](https://jira.atlassian.com/browse/CONFSERVER-36899). It is still open as of today :-(


author: Rodrigo Girardi Adami
body: Hi Jug,

Nic is correct. Just go to the Add ons UI in confluence and locate the system add on "Confluence previews". If you disable this add on, you will disable the file preview in Confluence.

Cheers,

Rodrigo


author: Nic Brough -Adaptavist-
body: You can turn it off in the "add on management" section. I can't remember the add-on and module you need to disable, but it's there somewhere (check with your users too - when I did it, there was a lot of negative feedback and it was quickly re-enabled)
How do I get an active account and log it?
Asked by Rylan Evans:

*This question is in reference to Atlassian Documentation: [Using Labels to Categorise Spaces](https://confluence.atlassian.com/pages/viewpage.action?pageId=590259486)*

I can't log in at our home screen. Why not? <https://confluence.vivint.com/dashboard.action>


Answers:
author: Nic Brough -Adaptavist-
body: Because:

* You don't have an account (one of your admins has removed your access, or you've not been added)
* You have locked yourself out
* The service has been shut down for some reason
* Confluence is not running there

What is the error you get?


Tags: label
Looking for organization chart confluence plug-in that can be hosted on cloud
Asked by dt admin:

Looking for organization chart confluence plug-in that can be hosted on cloud. I saw couple of very nice plug-ins like this one <https://www.appfusions.com/display/EDIRC/Support> or this one <https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.userprofile/server/overview> but unfortunately I couldn't found one that can be hosted on cloud all must be hosted on premise .  
is there such plug-in that can be hosted on cloud


Answers:
author: Andrey Khaneev _StiltSoft_
body: Maybe you are looking for something like [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview).


author: Milo Test
body: What do you mean "hosted" on cloud? If you simply mean usable in a Confluence Cloud instance, than my preference is LucidChart.


Tags: cloud

confluence-cloud
When the installer leaves a Confluence that can't find its JRE, the Uninstall program won't run. Are there instructions to MANUALLY uninstall Confluence?
Asked by Ed Kershenbaum:

*This question is in reference to Atlassian Documentation: [Uninstalling Confluence from Windows](https://confluence.atlassian.com/pages/viewpage.action?pageId=142115136)*

Ask your question here...


Answers:
author: rrudnicki
body: Hi Ed,

On this documentation you can find the steps to uninstall Confluence:

<https://confluence.atlassian.com/doc/uninstalling-confluence-from-windows-142115136.html>

Another option would be you just remove the Confluence folders and user.

Cheers,

Renato


author: Guilherme V.
body: Hey Ed,

What version did you install? If it was Confluence 5.8.16 there's a bug report related to this JRE problem: <https://jira.atlassian.com/browse/CONF-39852>

Nevertheless, you could try setting the JRE location as it is described in that bug report.

Cheers,


Tags: confluence-administration

documentation
page-properties-report and "standard page properties"
Asked by Matthias Born:

*This question is in reference to Atlassian Documentation: [Page Properties Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=186089616)*

Is it possible to show standard "page properties" like change date and author in addition to the user defined page properties?

Thx!


Answers:
author: Evgeny Victorov
body: Hi Matthias,

Based on my experience, in order to do that you need to use the [Reporting plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.reporting/overview), which provides this functionality.

comments: author: Matthias Born
body: I hope not.This thing is to big for a simple date sort requirement...


Tags: page-property
Unvisited links in sidebar shows up blue regardless of custom color
Asked by Magnus Qviberg:

Tested on Firefox and Chrome and Confluence 5.9.2.

This issue is not present when running Safari.

When users are running Firefox or Chrome the unused links in the sidebar seems to ignore the custom color settings. They still show up as blue default color. When clicked once, they gain the custom color.

When running Safari all seems to work well.


Answers:
author: Eduardo Nunes
body: Hi Magnus,

I do believe you're running into a known bug that affects Confluence 5.9.1 and 5.9.2:

<https://jira.atlassian.com/browse/CONF-40272>

We've not a definitive fix for that, but you can check the workaround in the report which include adding CSS code to fix the issue.

In the meantime, we recommend you to vote on it and add yourself as a watcher of the issue to get any updates or resolution.

Cheers,

ENunes
How to exclude spaces in "Content Report Table"-Macro?
Asked by Hans-christian K?ller:

*This question is in reference to Atlassian Documentation: [Content Report Table Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=317194676)*

I want to show all Pages that are labeled with a specified tag AND NOT placed in the current space.

How would that be possible?


Answers:
author: Chander Inguva
body: Hi Hans-christian Koller,

Please find attached screenshot to configure the content report table macro which displays pages that are labelled with a tag (abc) and not on current space.

CRT.PNG

Hope this helps

Regards

Chander Inguva  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-exclude-spaces-in-quot-Content-Report-Table-quot-Macro/qaq-p/4198?attachment-id=4957){#link_11878b77b5334b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/687/1/CRT.PNG){#display_11878b77b5334b_0}

comments: author: Stephen Deutsch
body: This works if you have only a few spaces, but it wouldn't make sense to do this for instances that have more than 10 spaces. The Content by Label macro allows you to exclude a space, but as far as I know, the Content Report Table macro currently does not.


Tags: confluence-administration

content-report-table-macro
can we upgarde confluence directly from 5.5.6 to 5.8.5
Asked by Ravi Shankar:

We are planning to confluence from 5.5.6 to 5.8.5.

Can we do direct upgrade or do we need to do any intermediate upgrade.


Answers:
author: Chander Inguva
body: Hi Ravi,

You can Upgrade anything after 5.0 to latest version. Make sure to do a Confluence Update Check located at footer when you click on Manage Add-Ons Tab for plugins that might be compatible or not when you upgrade Confluence from 5.5.6 to 5.8.5.

* This is one of the most Important checks to perform before you Upgrade.
* Also, Make sure you perform Upgrade on Dev environment and document steps before doing it on Production.
* As Phil said, refer to Release Notes and Upgrade Steps. Also, check out for known issues which were reported from here for Confluence 5.8.5

  <https://jira.atlassian.com/issues?jql=project = Confluence AND affectedVersion in (5.8.5) ORDER BY created DESC>

Hope this helps.

Good luck with Upgrade

Regards

Chander Inguva

comments: author: Chander Inguva
body: Link: <https://jira.atlassian.com/issues/?jql=project%20%3D%20Confluence%20AND%20affectedVersion%20in%20%285.8.5%29%20ORDER%20BY%20created%20DESC>


author: Phill Fox
body: HI Ravi,

Yes you can but make sure you read and understand all the release notes for 5.6.x, 5.7.X as well in case there are any specific extra steps to take.

Then follow the upgrade instructions at <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

Hope this helps.

Phill


author: Rodrigo Girardi Adami
body: Hi Ravi,

As the guys said above, that's possible. I also recommend to keep an eye in this bug that affects versions 5.8.x of Confluence if you are using SQL server as database: <https://jira.atlassian.com/browse/CONF-38232>

This bug arises when you upgrade to 5.8.x and the database contains tables with the incorrect datatypes.

Cheers,

Rodrigo


Tags: confluence-administration
Preview chinese documents doesn't works
Asked by Simona Persico:

Hi all,

we have a Confluence 5.8.14 server.

When I try to preview a documents in .xls or .doc in chinese it doesn't works.Please see the screenshot..Has anyone suggestions to solve it?

Thank you!

Simona  
[](https://community.atlassian.com/t5/Confluence-questions/Preview-chinese-documents-doesn-t-works/qaq-p/11038?attachment-id=5867){#link_1191473c87394e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/1868/1/Immagine.png){#display_1191473c87394e_0}


Answers:
author: Stephen Deutsch
body: Taking a look at this issue might be helpful: <https://jira.atlassian.com/browse/CONF-36557>

You might want to check whether the font used in the file is also on the server (whether Windows or Linux, but it seems the problem occurs on Linux more often). If you install the font and then restart Confluence, it should fix your issue (I hope :smile:).


author: Simona Persico
body: Yes, it is installed.... I've also checked the file, but if I download it I can see it fine... I don't know which can be the problem

image2015-12-22 16:29:35.png  
[](https://community.atlassian.com/t5/Confluence-questions/Preview-chinese-documents-doesn-t-works/qaq-p/11038?attachment-id=10820){#link_1191474664fc26}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/1870/1/image2015-12-22%2016%3A29%3A35.png){#display_1191474664fc26_0}


author: Chander Inguva
body: I tried to replicate the issue and did not find any problem. Did you have Chinese Language Pack enabled ?


Tags: language-zh
How does one link to anchors on pages that don't have a "name", but are only shown with a pageId (viewpage.action?pageId=###### - that's all pages with non-latin titles and so on)?
Asked by Victor Dulepov:

*This question is in reference to Atlassian Documentation: [Working with Anchors](https://confluence.atlassian.com/pages/viewpage.action?pageId=336169402)*

Ask your question here...


Answers:
author: Stephen Deutsch
body: If you take a look at the page source, it seems like pages with special characters build their anchors the exact same way as normal pages: #\<nameofpagewithoutspaces\>-\<headingwithoutspaces(or defined anchor name)\>

comments: author: Victor Dulepov
body: Ok I see. So is there a way I could generate that \<nameofpagewithoutspaces\> part, knowing the actual page title/name (urlencode, or whatever)?It's a blog post, so it never gets shown with a "pretty URL", only with a viewpage.action one.


author: Victor Dulepov
body: Nevermind, used an ugly hack: temporarily inserted a link to that anchor on its own page and took the generated value of the anchor id therefrom. Thanks everybody, case closed.


author: Guilherme V.
body: Hey Victor,

If the page's title is using a special character, Confluence will change the link for the pageID information as it's stated in the following article:

* [Confluence page URLs contain pageId instead of the page title](https://confluence.atlassian.com/display/CONFKB/Confluence+page+URLs+contain+pageId+instead+of+the+page+title)

Cheers,

comments: author: Victor Dulepov
body: Thanks Guilherme, but my question was not "what happens when page title contains special characters?", but "How does one link to anchors on such pages?" - and that remained unanswered.The regular way did not work - "Working with anchors" suggests me linking to the page using Confluence's regular URL syntax (<http://myconfluence.com/display/spacekey/pagename#pagename-anchorname>), which is simply non-feasible: all of my page titles contain non-latin (Cyrillic, to be more specific) characters, so these pages are only shown as viewpage.action URLs, they have no pretty URLs at all. I tried adding the anchor directly to the page URL (<http://my.confluence.domain/pages/viewpage.action?pageId=12345678#my_anchor>), and that also did not work - the page opened at the top, not at the anchor's position.Oh, another point to consider: that page is actually a blog post.
Public access
Asked by John John:

I have set up Global permission to allow anonymous access and have set up a space to allow anonymous access.

However, whenever an anonymous user visits the site and requests this space, the log in screen is displayed and he cannot get access.

Does the anonymous user need to enter a special URL?

Is there something else I need to do in the set up process?

Thanks,

John Hoore


Answers:
author: Attila Gaspar _META-INF_
body: Hi John,

Install the eval version of [Ultimate Permission Manager](https://marketplace.atlassian.com/plugins/hu.metainf.plugin.confluence.ultimate-permission-manager/server/overview) addon, and it will explain you what is wrong with the permission settings for anonymous.

After installation go to the space admin, Space Tools --\> Permissions --\> Effective User Permissions and here you can check the anonymous access.

Best regards, Attila


author: John John
body: Thanks for the suggestions. I have set Anonymous access at both a Global and a Page level but still the public cannot access the site.

Could you please tell me how to check if the URL is public.


author: Chander Inguva
body: Hey John, Check if your URL is public, then check in Global Permissions if anonymous can access and use Confluence and later check for any restrictions defined on that space.

If editing/viewing restrictions are specified on a parent page, a child page gets affected as well for users who don't have access for parent page.

Hope this helps.

Regards

Chander Inguva


author: Vasiliy Zverev
body: Are you spesified sertain permissions for anonimous user into the space? Namely it is requared to specify that an anonim is allowed to view all pages. It works for us.
Is it possible to setup 2 seperate Confluence enviroments with 1 Conflunece installation ?
Asked by Data Processors Admin:

We have a installation of Confluence setup and running well. But one of the departments in our organization would like to have a separate Confluence environment setup just for them, with it's own look and permissions.

Is it possible to use our current installation and setup a separate environment, or would we have to purchase and setup a new Confluence installation ?


Answers:
author: Data Processors Admin
body: Thanks for you advice, I will setup a test installation and play around with the settings...


author: Rodrigo Girardi Adami
body: Hi John,

Exactly as Phill stated. If you can separate the customization and permissions in different spaces, then it is possible to use the same Confluence. I do recommend to use a clone from production for testing before attempting the same in production.

Cheers,

Rodrigo


author: Phill Fox
body: Hi John,

The answer depends on how customised they want their space to be... The more customised the more unlikely it is that you can work within the same environment. Having said that though there is a lot you can do with themeing a space to make it look substantially different. I would suggest you download a trial of a theme from marketplace.atlassian.com to see how different Confluence spaces can look when you apply a different theme to a space.

Phill


Tags: confluence-administration
how to set an autoincrement (unique) id in a table?
Asked by Michael Archambault:

I want to have an 'Id' column on a table that holds unique numeric values - autoincrement when adding a new row


Answers:
author: Adrian Reid
body: Is this what you mean?

image2015-12-22 9:2:5.png  

[](https://community.atlassian.com/t5/Confluence-questions/how-to-set-an-autoincrement-unique-id-in-a-table/qaq-p/330151?attachment-id=10551){#link_11878ca12612ac}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55665/1/image2015-12-22%209%3A2%3A5.png){#display_11878ca12612ac_0}
emacs key bindings in confluence?
Asked by Mark Harrison:

Any way to get this? I'm in the habit to type control-K to delete to end of line, etc, and it makes it painful to type with the confluence key bindings.


Answers:
author: Mark Harrison
body: Thanks. Sadly, I don't have any admin privs.

Re emacs, I'll rephrase "make my keybindings work like all my other Mac apps."


author: Nic Brough -Adaptavist-
body: Kind of. It's unsupported, and will inflict the bindings on all users (a bad thing, if my experiences of emacs are anything to go by), but see <https://confluence.atlassian.com/pages/viewpage.action?pageId=228066005>


Tags: emacs

keyboard-shortcut
Change Color Scheme and Log for All Spaces In a Category?
Asked by Peter Kahn:

Hi,

How can I change color scheme and logo for all spaces in my "internal" category? I have customer facing and internal facing spaces in a single confluence instance. I want to make it easy for my colleagues to know when their "in front" of customers and when not. Colors and logs seem a good way to do it.

Can I modify vm or css to change color, logo when users are on internal spaces?

Thanks

Peter


Answers:
author: Eduardo Nunes
body: Hi Peter,

I've been researching but I could not find any default feature that may do what you need. However, I found the RedefinedWiki Original Theme that allows you to manage the background template of the category:

<http://docs.refinedwiki.com/pages/viewpage.action?pageId=14124545>

Hope this helps.

comments: author: Peter Kahn
body: Thanks. We are trying to limit the number of 3rd party plugins to make upgrades easier.


author: Peter Kahn
body: Any chance I can change space logo via a user macro?
user conflence from jira
Asked by Gestion Bureautique:


Answers:
author: Rodrigo Girardi Adami
body: Hi Team,

In case you would like to have JIRA users to login in Confluence, you must setup a[JIRA user directory as stated here.](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html)

Let us know if this is the intended question.

Regards,

Rodrigo


author: Nic Brough -Adaptavist-
body: I suspect you want to flesh out this question somewhat?


Tags: confluence-administration
Visual Composer Page Examples?
Asked by Maik Terrin:

How to Build a Page like the Visual Composer Page Examples ? Are there any Shortcodes available?

I am interested in the first 2 sections of the "Landing Page" (the 3 circles) and Full Height Page.

Thanks for your answer.


Answers:
author: Nic Brough -Adaptavist-
body: In Confluence? Not sure, as you haven't told us what you're looking for. (Visual composer page examples doesn't tell us what you're looking for)

comments: author: Nic Brough -Adaptavist-
body: No response, wasn't a serious question.
I want to change the password of my cpanel login but i am not able to find change password option in preference section so please tell me how to do change it ASAP
Asked by Aman Mamodia:


Answers:
author: Jonas Andersson
body: As far as i am aware, cpanel is not used for Atlassians hosted confluence instances, so i can only assume you have installed confluence on a VPS of a host-provider (the folks hosting your application on some form of dedicated server somewhere). If this is the case you will have to talk to your VPS provider.

Kind regards

Jonas

comments: author: Nic Brough -Adaptavist-
body: Yup, the Cpanel password has nothing to do with Confluence!
Jira service desk and Confluence
Asked by Moshe Hazan:

Dear All,

For My IT team i use JIRA service desk but missing Knowledge base for users. as i understand Confluence Service desk section can be the right platform. my question is will license model will fit that.

currently my JIRA service desk license for IT team. and company users can access the service desk portal without the need of license. will it be the same for Confluence Knowledge base?

Kind Regards,

Moshe.


Answers:
author: Jonas Andersson
body: This all depends on the license you think you need. By the look of it you use a locally hosted JIRA (with JIRA service desk), so depending on how many users you need on confluence. If you set up a Confluence instance that uses JIRA to authenticate users, you can create a group called confluence-users that will grant access to very selected parts of your confluence instance.

Hope this answers some of your questions.


author: Hilli Balzer - PractiProject
body: Is your question about if Confluence licenses are required for Service Desk customers to access the knowledge base?

comments: author: Moshe Hazan
body: Thanks I got all info
I NEED TO CREATE A POST GRID FORMAT
Asked by VELLAI:

I NEED TO CREATE A POST GRID FORMAT LIKE GIVEN BELOW SITE, IT IS POSSIBLE WITH VISUAL COMPOSER.


Answers:
author: Nic Brough -Adaptavist-
body: Please STOP SHOUTING, it's rude. And hard to read.

Visual Composer is not an Atlassian product, and you've been led here because their website design is quite poor and doesn't have a decent link to "help with our product". People keep coming here when they're looking for help because there's a tiny link to Confluence at the bottom of the pages. I'd suggest you need to ask this in a Visual Composer forum.


author: Jonas Andersson
body: This question does not seem very Atlassian related at all, or have you integrated Wordpress with any Atlassian product that i fail to read about?


Tags: mistaken-post

moderators