youngmon/atlassian-qna huggingface dataset:
Can I pay to have only advanced roadmaps aside and not be premium?
Asked by Jade Arana:

We have the standart plan in our company but the only tool from premium that we need is advanced roadmaps. We won't pay double per user just for that, so I wonder if it is possible to buy only this tool aside as you can do with other tools. Does anyone know?


Answers:
author: Hana Ku?erov?
body: Hi [@Jade Arana](/t5/user/viewprofilepage/user-id/4458948) ,

welcome to the Atlassian Community!

AFAIK this is not possible, Advanced Roadmaps is available as part of [Jira Software Premium](https://www.atlassian.com/software/jira/premium) only.

comments: author: Cesc Canet
body: I have a similar request as above. We only need Advanced Roadmaps. However, only a few users actually need it. Can we have Premium enabled just for those few users? Thanks


author: Hana Ku?erov?
body: [@Cesc Canet](/t5/user/viewprofilepage/user-id/4565985)

No. If you have some product installed on your site, all users who use this product have to be on the same plan.

You can purchase different product (Jira Work Management / Jira Service Management) for some users instead of Jira Software, if they don't need software features. It can help in the situations, when other departments like HR, Legal, Sales... also work with Jira, but only need some basic functionality.


Tags: advanced-roadmaps

billing
Trello copyright and confidentiality notice
Asked by Damian Yates:

Is there a way to display a copyright and confidentiality notice for content generated in Trello?


Answers:
author: Mutya A
body: Hi Damian,

If you're intending to show a notice for users who will access your board for the first time, especially if it's a [public board](https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/#Public), then I would suggest adding the copyright in the board description here:

<https://support.atlassian.com/trello/docs/the-board-menu/#About-this-Board>

Once you add your copyright notice, it will show as a pop-up when this board gets accessed.

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

confluence

confluence-cloud
Calendar dates
Asked by Matt Key:

My question is about dates seen on the calendar.

We have 4 boards that have different dates and calendars.

Is there a way to assign different dates to the same card and have them both show up on the calendar?

Or is it possible to link cards on two boards and have them sync with each other?


Answers:
author: Mutya A
body: Hi Matt,

You can use the [start date and due date](https://support.atlassian.com/trello/docs/adding-dates-to-cards/) and have it show up in a Calendar as a date range. If this doesn't fit your use case, and if these 4 boards are part of a Premium Workspace (I can see that you belong to one) -- you can use [advance checklists](https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/) and set a date on each of them. Checklist items will appear on the Calendar view and linked to the same card.

For example, you have a card named ***sample card*** with two checklist items, ***date one*** and ***date two*** *. Each of those checklist items has its own date**.*

.![2024-07-23_09-18-29.png](https://community.atlassian.com/t5/image/serverpage/image-id/337163i8964DD898678EDB7/image-size/large?v=v2&px=999 "2024-07-23_09-18-29.png")

For more information:   
<https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/#Checklist-items-on-the-Calendar>

Regarding your question:
> Or is it possible to link cards on two boards and have them sync with each other?

While we don't have a native way to sync cards *two-way* , we do have a concept of [mirroring cards](https://support.atlassian.com/trello/docs/mirroring-cards).

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud
Don't have access to my log in info
Asked by Maria Fontanella:

I used to use Trello before it became Atlassian.

I can't remember the email address I used to use to access because it was saved in my computer but now it's now showing anymore and I can't access my account now.

I tried all possible email addresses but there is one that I don't have access to anymore.

How can I solve this? I had so much good info there...

Thank you in advance


Answers:
author: Vronik
body: Hi

Surely you will have some Trello notification in your email, check your email, you probably have the registration, some notification from any card, you should have something  
If you have many email accounts, unfortunately you will have to review them all to remember which account you signed up for in Trello. Once you know, connect, request a password reset and it should work for you.


Tags: cloud

trello-cloud
Is there any way I can receive an email when ever someone does anything on my trello board?
Asked by Gary Gordon:

Is there any way I can receive an email when ever someone does anything on my trello board?

Such as, if something is attached to the board, a new card is created, a comments is made, a description is changed, etc., etc. Anything at all.

Please let me know.

Gary


Answers:
author: Brittany Joiner
body: [@Gary Gordon](/t5/user/viewprofilepage/user-id/3105501) you can watch a board. Here's more docs about what that includes: <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>

Just open the board settings (three dots on the top right of a board) and click the watch option:   

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/337724iE65028777B32C44A/image-size/large?v=v2&px=999 "image.png")


author: Gary Gordon
body: Thanks. But none of these options are what I wanted. I just wanted to be able to set (within Trello) the ability for me to get an email notification based on various things that happen. I didn't want to have to add an addon or anything. I'm not worried about getting a lot of emails. But thank you for your thoughts. So far, it's not working as I needed it.

comments: author: milynnus
body: [@Gary Gordon](/t5/user/viewprofilepage/user-id/3105501)

Your original post says anything then now it is just a few things, and depending what they are you will just Trello automation. There are many triggers you can use and then follow by an email action. Similar some of these triggers are also available on Zapier and Or Make. You can automate email sending from there too. Also you should read up on notification because you already get a bunch of email notifications when things are done eg on a card created by you.


author: milynnus
body: [@Gary Gordon](/t5/user/viewprofilepage/user-id/3105501)

If it is really anything then you will probably need a webhook with idModel=boardid and at the endpoint send the json to your email probably via a smtp. You will have lots of email.


author: Nicolas Grossi
body: [@Gary Gordon](/t5/user/viewprofilepage/user-id/3105501) You might take a look at this thread: <https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-in-Trello-to-set-up-triggers-for-emails-to-go-out/qaq-p/1841033>

Nicolas


Tags: cloud

trello-cloud
billing
Asked by ????? ???????:

Hello. Could you please tell me if I need to pay the issued invoice of $959 to restore access to the premium subscription? The fact is that most of the users who were added to the workspace have been deactivated. Is it possible to recalculate my outstanding balance?


Answers:
author: Nicolas Grossi
body: [@????? ???????](/t5/user/viewprofilepage/user-id/5548628) Welcome! You might want to contact support.atlassian.com


Tags: cloud

trello-cloud
how can I reset the notification icon?
Asked by Aleksandra Lytvynenko:

My icon shows four unread notifications, but I don't see it anywhere, how can I reset it?![IMG_4388.jpeg](/t5/image/serverpage/image-id/336866i552E94DF707C1B5D/image-size/large?v=v2&px=999 "IMG_4388.jpeg")


Answers:
author: Kranthi Reddy
body: Hi [@Aleksandra Lytvynenko](/t5/user/viewprofilepage/user-id/5548538) Close the troll app completely and reopen it. This may clear the unread notifications icon.

Open notifications section in trello and mark all notifications as read. This should remove the unread notifications count.

comments: author: Aleksandra Lytvynenko
body: I don't have any notifications, but icon (4) is displayed ![IMG_4389.png](https://community.atlassian.com/t5/image/serverpage/image-id/336867i16A93CF32171E7CA/image-size/large?v=v2&px=999 "IMG_4389.png")


Tags: cloud

trello-cloud
Where can I find the email to contact Trello?
Asked by EastonDadeDad:

Can someone give me Trello's email?


Answers:
author: Brant Schroeder
body: [@EastonDadeDad](/t5/user/viewprofilepage/user-id/5084806) Welcome to the Atlassian community

You will need to go to this page - <https://trello.com/en/contact#/> you will need to login and submit the form.


Tags: cloud

trello-cloud
Pictures not showing in Activities on App
Asked by Ian Freitas:

Pictures on the activities are shown perfectly on the web browser, but no on the app.

Is there a way to display the pictures also in the app?![browser.png](/t5/image/serverpage/image-id/336778iA719E8C8A91C2641/image-size/large?v=v2&px=999 "browser.png")![app.jpg](/t5/image/serverpage/image-id/336779i2C10366D818CBF5D/image-size/large?v=v2&px=999 "app.jpg")


Answers:
author: Lara
body: Hi Ian,

Thanks for reaching out!

While this exact functionality isn't currently available in Trello, I have gone ahead and created a new feature suggestion for you with our product team which you can access here: <https://jira.atlassian.com/browse/TRELLO-566>

I have also added this ticket as an internal comment to this report so that way our engineering team can reference to it and also use it to help align priority. I would also recommend you visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

You can learn more about this by reading our Implementation of [New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

If you have any questions about this suggestion, any additional information you would like to share, or any comments on our new features policy, please let us know!

All the best,

Lara  
The Trello Team


Tags: cloud

trello-cloud
Email Automation
Asked by Andy Bargh:

Is it possible to set up an automation so that when a card is moved to a list, it will send an email from my Gmail account to the customers email added to the card with a saved response?


Answers:
author: Brittany Joiner
body: You could use the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello)! You wouldn't need to set up another tool like Zapier, it will connect to your Gmail and you can send emails automatically by setting up automation with comments. They've got an article with more about how to do it here: <https://www.sendboard.com/automation-in-trello>

I also made a couple videos about sending emails in Trello in case any of these are useful! (But just worth noting, if you do the native Trello automation option, that won't come from your Gmail!)

comments: author: Brittany Joiner
body: [@Andy Bargh](/t5/user/viewprofilepage/user-id/5548474) if this was helpful, would you mind clicking the Accept Answer button so folks who are looking for the same know there's an answer in here?

Also, you might be interested in joining the Trello Trailblazers Atlassian Community Events chapter! We have events each month talking about how to do cool things in Trello: <https://ace.atlassian.com/trello-trailblazers/>


author: Antonio Panea Pastor
body: Hi [@Andy Bargh](/t5/user/viewprofilepage/user-id/5548474) ,

With Crmble Power-Up and Zapier you could do that. Just create your lead in Crmble and set up a trigger with Zapier that runs everytime you move a card to an specific list. Then add the action step search into Crmble Deals and there you will get the email address of that contact. Finally the Send email with Gmail action step.

The fact is that you have Mail Templates for Gmail inside Crmble Power-Up so you can snd them manually from there.

Cheers

Toni


author: Nicolas Grossi
body: [@Andy Bargh](/t5/user/viewprofilepage/user-id/5548474) Welcome! you might check this thread: <https://community.atlassian.com/t5/Trello-articles/Create-a-trigger-for-when-a-card-moves-to-any-list/ba-p/2107376>

Nicolas


Tags: cloud

trello-cloud
Sem querer exclui minha ?rea de trabalho, como recuperar?
Asked by Laiane _VON ORT_:

Sem querer exclui minha ?rea de trabalho, como recuperar?


Answers:
author: Alisson Sartor
body: Ol?, Laiane!  

Bem vinda a comunidade.  

Excluir um Espa?o de Trabalho ? permanente e n?o h? como desfazer. Os quadros dentro do Espa?o de Trabalho n?o ser?o exclu?dos. Em vez disso, seus quadros neste Espa?o de Trabalho ser?o fechados. Voc? pode encontrar e reabrir quadros fechados visitando <https://trello.com/my/boards>. Ser? necess?rio selecionar um Espa?o de Trabalho para o quadro ao reabri-lo, e voc? s? poder? reabrir um quadro se voc? era um administrador do quadro.  

<https://support.atlassian.com/trello/docs/deleting-a-workspace/>  

Atenciosamente  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Automate - Add Cover color?
Asked by Michael Williams:

Is there a way to automate so a cover color is added to a card when moving it?

I know I can add labels. I was hoping to also add a cover.

Thank you,

Michael


Answers:
author: Brittany Joiner
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) is correct, you'll need to use the Trello API to do this (you'd use the edit card method - docs here: <https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-put> , and pass information about the cover you want. )

You might be able to do this inside of Trello automation though. Pick your trigger and then go to "content" actions, and scroll to the bottom.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/336902iCC19FDF48F2AD13C/image-size/large?v=v2&px=999 "image.png")

Click on "get" and then you can use the "put to" and pass the payload with the information about the cover.

The URL will will look something like this.

\`[https://api.trello.com/1/cards/{cardid}?key=APIKey\&token=APIToken](https://api.trello.com/1/cards/{cardid}?key=APIKey&token=APIToken)\`

And the payload will probably look something like this, but you'll have to play around with formatting:   

(Notice you can use {cardid} wrapped like that because Automation Variables let you get that dynamic information about the card: <https://support.atlassian.com/trello/docs/butler-variables/>

I made this video that shows how to get an API key and Token from Trello: <https://youtu.be/RDg3TYFDuzg>

Step should probably look something like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/336903i9B97946857A40D17/image-size/large?v=v2&px=999 "image.png")

comments: author: Brittany Joiner
body: [@Michael Williams](/t5/user/viewprofilepage/user-id/5548018) if this was helpful, would you mind clicking the Accept Answer button so folks who are looking for the same know there's an answer in here?

Also, you might be interested in joining the Trello Trailblazers Atlassian Community Events chapter! We have events each month talking about how to do cool things in Trello: <https://ace.atlassian.com/trello-trailblazers/>


author: milynnus
body: [@Michael Williams](/t5/user/viewprofilepage/user-id/5548018)

Did it for a client in Spain. He has an access system from which he triggers all of its cards move across his bought via email to board. One of those he wanted to set a colour for cards that are moved into the list. You need to use the Trello api to handle this.


Tags: cloud

jira-service-management

trello-cloud
Automation for Completed Task Cards
Asked by Lucas Yoshida:

How can I automate completed checklists and cards to move to a "Completed Tasks" list? I would also like to ask for ideas and suggestions on how to automate and evaluate completed tasks in a more organized and productive way. Thank you very much for the help.


Answers:
author: Brittany Joiner
body: [@Lucas Yoshida](/t5/user/viewprofilepage/user-id/4969601) to answer your initial question, you'll want to use a trigger for "when all checklists are completed in a card"

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/336904i0A07651BECD9FDAD/image-size/large?v=v2&px=999 "image.png")

and then choose the action for "move card to __" and pick your completed list!

You can find the automation section by clicking hte lightning bolt at the top toolbar in Trello and then choosing "Rules". Then go to the "Create Automation" and "Add Trigger" and in the checklists section, you should see an option like the screenshot above.

Click the plue plus button at the end of the row and then you should see the "move card" action.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/336905iDBE904CB4FE0DE94/image-size/large?v=v2&px=999 "image.png")

You can select the list you want to move to, click the blue plus button again, then save your rule!

comments: author: Brittany Joiner
body: [@Lucas Yoshida](/t5/user/viewprofilepage/user-id/4969601) was this helpful? If so, would you mind clicking the Accept Answer button so folks who are looking for the same know there's an answer in here?

Also, if you're wanting to learn more Trello, check out the Trello Trailblazers Atlassian Community Events chapter! We have events each month talking about how to do cool things in Trello: <https://ace.atlassian.com/trello-trailblazers/>


author: milynnus
body: [@Lucas Yoshida](/t5/user/viewprofilepage/user-id/4969601)

You should find some ideas here

<https://newblogdoc-1-l0174261.deta.app/tags/trello/>


Tags: automation

productivity
Consulta sobre el plan gratuito y renovaci?n
Asked by Carlos Tejada:

Buenos d?as,

Me pongo en contacto para consultar sobre el tipo de plan gratuito.

Entiendo que estoy usando la versi?n free de Trello. Sin embargo, durante esta semana, me apareci? un cartel que informa lo siguiente: "?La prueba gratuita de Premium de Espacio de trabajo. finaliza dentro de 13 d?as."

Revisando en Espacios de trabajo \> Facturaci?n encontr? un cartel que indica que debo pagar 480,00 USD. Me interesar?a saber hasta d?nde cubre el plan gratuito y si tiene tiempo de vencimiento ya que tengo en planes seguir usando trello a para otros asuntos.

Sin m?s por el momento, quedo a la espera de su respuesta. Desde ya muchas gracias. Saludos.


Answers:
author: Vronik
body: Hola

Aqu? tienes todas las funcionalidades que tienes con los diferentes planes de Trello, dependiendo de lo que quieras realizar, selecciona el que mejor se adapte a tus necesidades

<https://trello.com/es/pricing>

El plan gratuito no caduca, solo tiene limitaciones de funcionalidades ...

Si te ha servido mi respuesta, por favor, ac?ptala para que le sirva a otros usuarios

Un saludo,

comments: author: Carlos Tejada
body: Gracias Vronik.

Por alguna extra?a raz?n mis tableros empezaron a clausurarse. Actualmente tengo 4 miembros en el tablero pero el mensaje que me informa trello es siguiente:

Todos los tableros de este Espacio de trabajo son actualmente de solo lectura. {#toc-hId--351641740}
----------------------------------------------------------------------------------------------------

El Espacio de trabajo gratuito al que pertenece este tablero supera el l?mite de 10 colaboradores. {#toc-hId-2135871093}
------------------------------------------------------------------------------------------------------------------------

Eres un invitado en este Espacio de trabajo. Para editar este tablero, pide a un miembro del Espacio de trabajo que mejore este Espacio de trabajo.  
[M?s informaci?n sobre los l?mites de colaboradores](https://support.atlassian.com/trello/docs/workspace-user-limit/)  

Sabes como puedo resolverlo?


author: Vronik
body: Hola Carlos,

Se me hace bastante raro, aseg?rate que no tienes m?s miembros en el tablero, ve a la parte de arriba y revisa los colaboradores, en cuanto a los tableros que se han cerrado, te pregunto eras el administrador?, porque si era otra persona es esa la que puede cerrar el tablero sin consultarte.

Si la situaci?n no mejora, si me das m?s informaci?n intentar?a ayudarte, sino siempre le puedes escribir al soporte de trello

<https://trello.com/es/contact#/>

Un saludo


author: Carlos Tejada
body: Buenas noches Vronik,

El tablero que me refiero es el siguiente:

<https://trello.com/b/uPAJaok0/empleo-salta>

Actualmente tenemos tres miembros.

El tablero se cerro sin previo aviso. Hay un cartel que indica lo siguiente:  
Este Espacio de trabajo gratuito supera el l?mite de 10 colaboradores y todos los tableros son de solo lectura. M?s informaci?n sobre los l?mites de colaboradores  

Lo mismo paso con:  
<https://trello.com/b/mrTWlOkq/walker-bear>

?Como podemos resolverlo?


Tags: cloud

trello-cloud
List from different Board in same Workspace cannot be selected as Dashcard criteria.
Asked by Jordan Augusto:

I am currently tasked to create a Dashcard on one List in a Board where that Dashcard should pull data from a List in another Board from the same Workspace.

The issue I am having is that when I create a filter criteria for the Dashcard that I am creating, I am only seeing the Board where this Dashcard is located. Not another Board in the same Workspace. Any reason why that is?


Answers:
author: Mutya A
body: Hi Jordan,

I tested it on my side and I was able to pull cards from all boards from the same Workspace with lists named "To Do". It is possible that the filter criteria you created only works for your current Board and does not match any other boards.

Can you share your Dashcard filter criteria that doesn't seem to work so I can have a look?


Tags: cloud

trello-cloud
Unable to install the Trello desktop application on Windows 2019 server
Asked by Anjana KK:

Unable to install the Trello desktop application on Windows 2019 server


Answers:
author: Nicolas Grossi
body: [@Anjana KK](/t5/user/viewprofilepage/user-id/5547412) Welcome! Could you please let us know the error you are getting ?

comments: author: Anjana KK
body: Can you provide me where to get the Trello desktop app installer for windows 2019 server.


Tags: cloud

trello-cloud
How to create/insert a table in the Issue Types page Description Fields
Asked by Sadaf Tavakoli:

Hi,

Could you please advise how I can insert or create the below table:

![Screenshot 2024-07-18 at 23.04.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/336529i375FFF4419D781C4/image-size/large?v=v2&px=999 "Screenshot 2024-07-18 at 23.04.52.png")

In the below page:

![Screenshot 2024-07-18 at 23.03.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/336530iEF4D87CDED286D14/image-size/large?v=v2&px=999 "Screenshot 2024-07-18 at 23.03.40.png")

Thanks,

Sadaf.


Answers:
author: Brittany Joiner
body: [@Sadaf Tavakoli](/t5/user/viewprofilepage/user-id/5547420) this looks like Jira. You've posted the question in the Trello section of the community, but if you post in the Jira product section you might get more answers there.


author: Nicolas Grossi
body: [@Sadaf Tavakoli](/t5/user/viewprofilepage/user-id/5547420) Welcome! Try with

"\|1\|2\|3\|"

Nicolas


Tags: jira