youngmon/atlassian-qna huggingface dataset:
Butler Power-up acquisition- How long will it take?
Asked by Shelby Rough Water Dock:

I have tried to add the Butler power-up to my boards for over a month now, and I get the message that Trello is undergoing the process of acquiring Butler and they cannot take on new users. How long is this expected to take?   
I would REALLY like to try butler!! :)

[https://butlerfortrello.com/powerup/1548268048/acquisition-faq.html](https://butlerfortrello.com/powerup/1548268048/acquisition-faq.html "Link")


Answers:
author: Iain Dooley
body: [@Shelby Rough Water Dock](/t5/user/viewprofilepage/user-id/2443887) [@Lee McLair](/t5/user/viewprofilepage/user-id/2609507) I haven't seen any additional announcements.

In the meantime, if you have an urgent automation requirement I can help you with Trellinator which is a Google Apps Script library I wrote in order to replace Butler for my clients.

You can see a recent issue I resolved for someone else here:

<https://community.atlassian.com/t5/Trello-questions/Urgent-request-for-powerup-help/qaq-p/985491#M11168>


author: Lee McLair
body: Need to add new rules / buttons for my team and having the same issue. Any updates would be appreciated?


Tags: butler

power-up
Understanding use of members
Asked by Chris Brown:

Hi

I have been using Trello for about a year. Its great.

We are paying for 2 users Business Class.

I can see where to see the user names ( I know I am 1) and how / if I can create Free users to allocate cards or teams to.

Since we are paying on one bill I expect to see a list of paid for members in one place together with Free members identified as such.

Is there a good help page on this subject?


Answers:
author: Iain Dooley
body: [@Chris Brown](/t5/user/viewprofilepage/user-id/2608241) business class applies to a team. For example you can have 3 teams, 2 free and 1 with Business Class added to it. Business Class features will apply to boards in that team, and you will pay for members of that team or for non-team members who are added to more than one board in that team who are not observers.

You can see a list of multi-board guests for whom you're paying, as per this page in the documentation:

<https://help.trello.com/article/1123-multi-board-guests>


Tags: member
Unable to click anything on 1 particular trello board
Asked by Alan Weiss:

I have one board that had auto feeds of news coming in from Reddit \& ESPN through IFTTT linking. Apparently, the volume of these articles was greater than I anticipated and now I am unable to do anything with this board. I wanted to clean it out and continue without the feeds. I keep getting a page unresponsive message asking to wait or kill the page. Waiting has not produced any results and killing the page has taken me back to square one every time with no solution. Can anyone help me figure out how to delete this board and start over, or clean out the sections that seem to be clogged with all the IFTTT feeds from Reddit and ESPN?


Answers:
author: Iain Dooley
body: [@Alan Weiss](/t5/user/viewprofilepage/user-id/2608200) you would be able to do this via the API. Since you only want to do it once you can just use Trello's API testing to delete it. Go here:

<https://developers.trello.com/v1.0/reference#boardsid-1>

Click on the board and fetch the short ID of the board from the URL (it appears after /b/) and put that into the board id field. For example here is a board URL:

<https://trello.com/b/qTCYep6l/iaindooley>

the ID to copy is "qTCYep6l". Here it is in the board id field:

![2019-01-24 at 11.24 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/43441i9F96D4428866758B/image-size/large?v=v2&px=999 "2019-01-24 at 11.24 am.png")

Now click the "Try it!" button to the top right of that section. It asks for an API key and a token. To get this, go here:

<https://trello.com/app-key>

Copy your API key into the "key" field, then from that app-key page click the link to manually generate a "Token".

Authorise "Server Token" to use your account then copy the token it gives you back into the "token" field on the API page. It should look something like this -- UNDER NO CIRCUMSTANCES SHOULD YOU SCREENSHOT OR SHARE YOUR API KEY WITH ANYONE!!!

![2019-01-24 at 11.22 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/43439iF8CE0A5D06B0E32E/image-size/large?v=v2&px=999 "2019-01-24 at 11.22 am.png")

Once you have added your key/token click "Try it" again, and this should delete your board.


Tags: ifttt
Remove board wihout administrator
Asked by Ricardo Caputo:

Hi there,

I have the board \>\> <https://trello.com/b/8aptiZjt/tarefas-caixa> \<\< and I can't remove the board and I dont remember my password.

Some trick for I can access or remove this board?

Thanks a lot,

Ricardo.


Answers:
author: Iain Dooley
body: [@Ricardo Caputo](/t5/user/viewprofilepage/user-id/2608151) why not do a password reset?
How to prevent pictures and links in email signatures from creating attachments on cards?
Asked by Caroline Lea:

All of my Team's users email cards to boards regularly. Every time they do, every picture and link in the email signature appears as a new attachment in the card creating 3-5 unnecessary attachments. This often obscures the legitimate attachments we wanted to share on the card. Is there a way to prevent anything in an email signature being added as an attachment?


Answers:
author: Iain Dooley
body: [@Caroline Lea](/t5/user/viewprofilepage/user-id/2607799) unfortunately not :( I created Benko Board which integrates Gmail with Trello:

<https://trello.com/integrations/#benkoboard>

The challenge of removing crappy small signature graphics was pretty significant. We use Google Drive to estimate which images are signature graphics based on size and name but it's really tricky.

It's something that you could do using the API. For example, a second integration library I wrote Trellinator:

<https://trello.com/integrations/#trellinator>

Would allow you to detect when a card was emailed to the board and use similar logic to detect small graphics, then bundle them into a Google Drive folder and link them all to the card and call them something like "Signature Graphics". This would mean you could still access them easily in the case of false positives.

But it's pretty tricky ...
Is there a Power-up or feature for Trello to create cards in bulk via a spreadsheet import?
Asked by Tricia Dinkel:

Looking to create cards in bulk using a spreadsheet import process so cards don't have to be created individually.


Answers:
author: Iain Dooley
body: [@Tricia Dinkel](/t5/user/viewprofilepage/user-id/2607090) at it's simplest you can just copy a column from a spreadsheet, then paste that all into a single card in the web or desktop app interfaces. This will give you the option to "Create X Cards", one per line.

This doesn't allow you to automatically add in other columns as, for example, custom fields or description elements. If you only have do this once, you could potentially get your spreadsheet as a CSV file, copy and paste it in, then you'd at least have all column data in Trello and could split the card titles up as required.

Alternatively, the Trello import instructions list Import2 as an option for importing from CSV:

<https://help.trello.com/article/751-importing-data-into-trello>

Otherwise this is something you could use the API for. Trellinator is a Google Apps Script API library I created that would allow you to pretty easily access data in sheets and import it either on a regular basis or as the result of some trigger event:

<https://trello.com/integrations/#trellinator>
Is there any way to see who created a card in Trello?
Asked by ekolis:

If I comment on a card, my username is associated with the comment so people can [@ping](/t5/user/viewprofilepage/user-id/1068623) me about it; however this is not the case for the card itself; the username of whoever created it isn't shown. Is there any way to make the username of the card creator show up?


Answers:
author: Jodi LeBlanc
body: Hi [@ekolis](/t5/user/viewprofilepage/user-id/160546) yes there is, if you open the card and scroll to the bottom of the history, the very first entry should be the individual who created the card. Here are two screenshots so you will see what I mean. Let me know if that helps.

thanks,

jodi

![A3ECF73A-C701-46C6-A529-8EB2E3B311A5.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/43399i9EA61C7B43FD41AE/image-size/large?v=v2&px=999 "A3ECF73A-C701-46C6-A529-8EB2E3B311A5.jpeg")![EEE3369D-64DB-4A32-AEBE-592F666BE6DC.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/43400i1E8E6D156A10AD99/image-size/large?v=v2&px=999 "EEE3369D-64DB-4A32-AEBE-592F666BE6DC.jpeg")

comments: author: ekolis
body: Hmm, I'm on desktop, not mobile, and I don't see this information...


author: ekolis
body: Aha, I found it - had to open "more activity"!


author: Jodi LeBlanc
body: That's great news [@ekolis](/t5/user/viewprofilepage/user-id/160546), glad it worked for you!

Have a fantastic day,

Jodi


author: Rachel Aquereburu
body: It would be nice if its could appear on the card in board view

comments: author: Rachel Aquereburu
body: like card owner: X
I have added a new user to a private page, and its showing they have full access but they can't
Asked by Alexis Noble:

They keep getting this error message - youve stumbled across restricted access, contact your administrator.

Well theyve contacted me and I've added them but still getting the same message!


Answers:
author: Kishan Sharma
body: Hi [@Alexis Noble](/t5/user/viewprofilepage/user-id/4422139) Welcome to Atlassian Community. Lets verify few things first - Have you added the user to the required space ? Have you given them write permission on the pages ? Are there any restrictions set on the page they are trying to edit ?


Tags: cloud

confluence-cloud
Update Tello card with new e-mail
Asked by Frank Zdunek:

Hi,

is it possible to update an existing Trello card with a newly sent e-mail that has the same subject?  
(but other content / text)

Or do you have to install a power-up for this?  
Scope is: the updating of maps by e-mail.

Thanks

Frank


Answers:
author: Jodi LeBlanc
body: Hi [@Frank Zdunek](/t5/user/viewprofilepage/user-id/2597228) yes it is possible to update an existing Trello card, check out this awesome article that explains all the steps perfectly.

<https://blog.trello.com/how-to-create-trello-cards-from-email>

There is a unique email address for each board and each card, so if you forward the email to the cards unique address (found under share in menu of card), the information will be updated on the card.

Let me know if this helps,

Thanks,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Frank Zdunek](/t5/user/viewprofilepage/user-id/2597228) did this resolve your question?  
Thanks,

Jodi


author: Frank Zdunek
body: Yes, thank you.


author: Jodi LeBlanc
body: Perfect thanks for letting me know [@Frank Zdunek](/t5/user/viewprofilepage/user-id/2597228) that my answer resolved your question.

Have a great day,

Jodi


author: Iain Dooley
body: [@Frank Zdunek](/t5/user/viewprofilepage/user-id/2597228) if you're using Gmail and want to map threads to cards, the integration I wrote Benko Board does this:

<https://trello.com/integrations/#benkoboard>

It's a direct integration between Gmail and Trello, so new emails on the same thread are added to the existing card as comments.

comments: author: Frank Zdunek
body: Hi Iain,

thank you. I will try it. Gmail ist not the favotite, but ....

Thanks
Trial license extension
Asked by Alexander Tymchuk:

Hi.

I am migrating our confluence Spaces from Server 5.1.5 with expired license to Cloud with active license. To proceed with the migration I have to install migration agent to server however it can be done only for Server 5.10.x or higher version.

KB articles says that I have to request my license extension so that I have 60 days to upgrade current install and then migrate. How can I do that? How to extend the current license? "Open a ticket" ling gets me here, and the Server instance was installed by an admin who is not with the company anymore so I can't login to my.atlassian.com as even do not know which mailbox is to be used. Please advise.


Answers:
author: Brant Schroeder
body: [@Alexander Tymchuk](/t5/user/viewprofilepage/user-id/1671196) I would suggest reaching out to licensing here: <https://www.atlassian.com/company/contact/purchasing-licensing>

comments: author: Alexander Tymchuk
body: Thank you. That form did not work properly yesterday, but today it worked for me. I contacted Atlassian and is waiting for the outcome.


Tags: cloud

confluence-cloud
Template with snippet of documentation
Asked by DUDZIAK Krzysztof:

One article has proprietary FAQ format. It consists of series of equally formed pairs of questions and answers.

Every Q\&A entry has question section, answer section and small table of entry attributes. Mentioned text sections have headline formatted to heading format provided by Confluence.

How to create template of content-entry this kind to grab for at later point of time?

The point is every article visitor is welcome to maintain that knowledge-base. Hence usage of documentation snippet templates appreciated.


Answers:
author: Bill Bailey
body: If you are wanting to make sure that users create pags with conistent syntax, then you can do that via a custom template.

Documentation is here: <https://confluence.atlassian.com/conf76/page-templates-1018768772.html>

comments: author: DUDZIAK Krzysztof
body: Thanks for hint. For me it doesn't seem to match asked question.


Tags: confluence-server

server
Mail Notifications
Asked by Tal Sherf:

Hi,

I am using confluence and changed the email settings to send only "Subscribe to daily updates".

but I still get emails whenever people are editing content.

How can I prevent it?

Thanks


Answers:
author: Vero Rivas
body: Hi [@Tal Sherf](/t5/user/viewprofilepage/user-id/4421920)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/email-notifications-145162.html>

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

Cheers


Tags: cloud

confluence-cloud
It is difficult to find update button in Confluence page
Asked by Sattar Baig:

Hi Team,

Problem: when in edit mode in Confluence the Update button is almost not visible and almost located below the web window and is hard to reach. I can see that others also have this problem when they share screen of Confluence.

![Scrollbar1.JPG](/t5/image/serverpage/image-id/145973i5E42874B9A4A5824/image-size/large?v=v2&px=999 "Scrollbar1.JPG")


Answers:
author: Nic Brough -Adaptavist-
body: Um, that's not Confluence doing it, it's your browser rendering.

You could tell the browser to shrink the display which should bring it all into shot, or scroll down (it's partly obscured because your view is not big enough and you haven't scrolled don) or resize the browser window to fit.

comments: author: Joel Brownstein
body: Hi Nic,

I have the same question, but the issue with our confluence appeared after a recent update to version 6.15.10, and is not related to the browser size, but is a hardly visible update button that should be blue but is such a light grey colour that makes it almost invisible until the panel gains focus by a click somewhere, after which it becomes blue. I've attached a screen grab of the before (hardly visible update button) / after (blue update button)![Screen Shot 2021-07-12 at 10.54.40 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/151026i204624E573E11E71/image-size/large?v=v2&px=999 "Screen Shot 2021-07-12 at 10.54.40 AM.png")![Screen Shot 2021-07-12 at 10.54.58 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/151027iBF92ECD0DDFEBB55/image-size/large?v=v2&px=999 "Screen Shot 2021-07-12 at 10.54.58 AM.png")

Thanks,  
Joel


Tags: confluence-server

server
Save Draft & Save in Edit Metadata
Asked by Victor FLUCHAIRE:

Hello, I would like to know the difference between those 2 buttons - ***Save Draft*** and ***Save*** when I want to edit a metadata.

**Steps:**

* I'm working with Confluence 7.4.4.
* When I click on the button Edit Metadata at the top right of my page I have the following windows which appears to modify metadata with those 3 options at the bottom right:

![TwoSaveButtons.PNG](/t5/image/serverpage/image-id/145966i3DCCE4A8AFDB5B12/image-size/large?v=v2&px=999 "TwoSaveButtons.PNG")

I tried to find a solution with the documentation but I did not find anything.

I thank you in advance for the answers and leads you could give me to explain this special case.

Best regards.


Answers:
author: Brant Schroeder
body: [@Victor FLUCHAIRE](/t5/user/viewprofilepage/user-id/4421797) Save draft will save your changes so when you come back to the page they are there and you can make additional changes but those changes are not yet live. The save button applies the changes to the page making them live.

comments: author: Victor Fluchaire
body: Thanks Brant for your answer, I figured it out after some testing.  
I have some users who do not want to see this button, did you know if I can remove or at least hide it?

Best regards.


author: Brant Schroeder
body: [@Victor Fluchaire](/t5/user/viewprofilepage/user-id/4575585) Since you are on server you could use CSS to hide it. You would need to identify the HTML element and then write some custom CSS and place that CSS in the custom HTML position in the general configuration. It would then apply the change for all users.


author: Victor Fluchaire
body: Will do that, even if it's a custom modification, it will works fine.

Thanks for the leads and help Brant.

Best regards.


Tags: confluence-server

metadata

server
How to send mail from confluence page to a set of receipents
Asked by Rowena Bansal:

I have notes in a confluence page and I want to send them as mail to a group of people.How can I do that?

Thanks

Rowena


Answers:
author: Konstantin _DSR Corporation_
body: Hey there,

For those who are still searching for a solution, there is a [new option on the Atlassian Marketplace](https://marketplace.atlassian.com/search?query=%22iota%20copy%22) that allows you to send notes via email to a specific list of recipients.

All you need to do is add macro button to the page, set list of recipients in macro parameters, check "Open email client" parameter and click the button after page publish.

Hopefully it helps.

If you are sending notes often to the same list of recipients it is worth adding macro to the page template, so you won't need to make configuration every time, basically you will get meeting notes sent in a couple of clicks.


author: Liam Green
body: Hi [@Rowena Bansal](/t5/user/viewprofilepage/user-id/4421570)

Welcome to the Community!

If you click the 'Share' button at the top of the Confluence page you want to send, you can input the email addresses for the recipients, add a message if you want to, then hit 'Send' and they'll get it!

Hope that helps,

Liam

comments: author: Rowena Bansal
body: I have tried that . It just send the mail about confluence page to receipients. I want to share the content like meeting notes.


author: Liam Green
body: Hi [@Rowena Bansal](/t5/user/viewprofilepage/user-id/4421570)

If you want to share the actual content of the page, you'd need to export it. This [article](https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/) will show you how to do that.

Thanks,

Liam


Tags: cloud

confluence-cloud
Get rid of horizontal scrollbar in section
Asked by LaurieC:

I have a section with 3 columns at 33%. Confluence is automatically putting in a horizontal scrollbar that I can't seem to get rid of.

Even if I make the columns less than 33%, the scrollbar is still there. The screen size doesn't seem to matter either.

Any suggestions?


Answers:
author: Brant Schroeder
body: [@LaurieC](/t5/user/viewprofilepage/user-id/4368642) I am not able to recreate the issue. Are you creating the 3 columns using sections or tables?


Tags: confluence-server

image

scrollbar

server
Automatic create space when creating a MS teams
Asked by Adam Falklind:

Anyone with any thought on how to create a Space automatically when creating a MS teams? Assume that i would need to call the Confluence REST API and use something on MS side as trigger?   

would be good to sync the governance in both parts :)

any thoughts helpful ?


Answers:
author: Sherry Goyal
body: Hello,

Of the top of my head, you can try using:

Trigger as [Incoming webhook](https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/#Automationtriggers-Incomingwebhook) which can be triggered from MS side and then use [Send Web request](https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Sendoutgoingwebrequest) as action to call your rest api.

Give that a go and see if that's what you are after.

Cheers  
Sherry


Tags: api

automation

cloud

confluence-cloud

ms-teams
Import word document is missing
Asked by Kurt Frank:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/145907i1C73DE5C7B933957/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Mehul Mepani
body: when creating a new page, on the right you see Templates and Import and click import and word document.

I believe this has now been moved here.

Hope this helps.

comments: author: Jesenko Bajovic
body: You are right. It's moved - "when creating a new page, on the right you see Templates and Import"

![2023-04-20_16-27-46.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/253119i5B1C9B82743E8EE1/image-size/large?v=v2&px=999 "2023-04-20_16-27-46.jpg")


author: Kurt Frank
body: Answer not found


author: Joshua Sneed Contegix
body: Hi [@Kurt Frank](/t5/user/viewprofilepage/user-id/4420993)

Check the Restrictions on that page and for any disabled modules (the *Import Word UI on drop down menu* module of the *Office Connector plugin* plugin) that relate. Cheers!

comments: author: Kurt Frank
body: I could not find any reference to that in any Restrictions for the space or the page.

Does the Office Connector plugin need to be installed for that to work at all?
How can i display list of space and space details for a user
Asked by Roopraj Thapa:

Hi, I want to create a macro where the input parameter will be the username and the macro should display all the space to which the user has a permission and the details of the space


Answers:
author: Brant Schroeder
body: [@Roopraj Thapa](/t5/user/viewprofilepage/user-id/4420831)

There is a SQL query for that <https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-user-can-access-321258272.html>

I do not know of a way to get that information through a macro.
Alterar modelo de importa??o Word e instalar nova fonte
Asked by Suporte/SEINT:

Boa tarde! Gostaria de saber se ? poss?vel alterar/editar o modelo de exporta??o para Word, pois ao realizar a a??o, o arquivo n?o vem em uma boa configura??o de uso em documento, ficando desregular com o documento original do sistema. Tamb?m gostaria de verificar como instalar novas fontes na aplica??o.


Answers:
author: Brant Schroeder
body: [@Suporte/SEINT](/t5/user/viewprofilepage/user-id/556489)

You can not change the default Word export functionality. There are some apps that might provide the functionality you are looking for [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=export](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=export)

This is how you can change fonts but the user will need to have them installed just like any website or you will need to use web fonts.

<https://confluence.atlassian.com/doc/styling-fonts-in-confluence-174751968.html>


Tags: confluence-server

export

font

ms-word

server
How to browse my task list from the Android App?
Asked by Gregorio Grassi:

I can find the page showing the list of my tasks on the website, but not in the app.


Answers:
author: Brant Schroeder
body: [@Gregorio Grassi](/t5/user/viewprofilepage/user-id/4420612) It is currently not available. There is a feature request here that you can vote for. <https://jira.atlassian.com/browse/CONFCLOUD-69602>


Tags: confluence-app