youngmon/atlassian-qna huggingface dataset:
Comala document management export workflow history (CLOUD)
Asked by Jozefina Valkova:

Hi,

Is it possible to export documents to pdf with electronic approvals via Comala document management or another app? We would like to use Confluence for documents management compliance ISO standards and medical device regulation but there is a problem with back-up of approved documents and records of approval process. I found some solution for Comala document management for server but no solution for cloud.....?

Thank you.


Answers:
author: elena.cantero
body: Hello [@Jozefina Valkova](/t5/user/viewprofilepage/user-id/4874958) ,

I'm a Product team member at Appfire, [Comalatech has recently joined the Appfire family](https://marketplace.atlassian.com/vendors/94/comalatech-an-appfire-company), responsible for our [Comala Document Management for Confluence Cloud](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview) app.

We do agree a functionality like you describe is important, and we are looking at how we can bring it to the cloud. We are actively considering it in our roadmap.

Thanks for your feedback and don't hesitate to contact us back, preferably by opening a [support ticket](https://comalatech.jira.com/servicedesk/customer/portal/1), if having any further questions.

Kind regards,  
Elena Cantero.


author: marc -Collabello--Phase Locked-
body: Hello [@Jozefina Valkova](/t5/user/viewprofilepage/user-id/4874958) ,

It is possible to export electronic approvals to pdf with [Document Control for Confluence](https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud). We've built the system such that you can keep and backup your approvals outside of Confluence, and send them to third parties and notified bodies.

comments: author: Atse Aukes
body: Hi Marc,

could you elaborate how you did that? We use Document Management for Confluence Cloud. Thank you in advance!

Atse


author: marc -Collabello--Phase Locked-
body: Hi [@Atse Aukes](/t5/user/viewprofilepage/user-id/5032177) ,

Document Management for Confluence Cloud and [Document Control for Confluence Cloud](https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud?tab=support&hosting=cloud) are different products. If you want to know more, just contact Document Control support through the link (they even speak Dutch).


Tags: cloud

comala

compliance

confluence-cloud
Formulas caclulations and data importing from Jira in tables
Asked by Pavel:

Hello community,

I'd like to create a table in Confluence by getting certain Jira data from custom fields, then do calculations with the gotten data. Is it possible?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Pavel](/t5/user/viewprofilepage/user-id/4634728) ,

We can suggest using our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

The add-on supports the Jira Issues macro, so you'll be able to aggregate and calculate data using our [Pivot Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Pivot+Table+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) and [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros.

And [here](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+Jira+Issues?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) you may check several examples of the dashboards based on the Jira Issues macro and our macros. Hope it helps your case.


author: Srinatha T
body: Hi [@Pavel](/t5/user/viewprofilepage/user-id/4634728) ,

Welcome to Atlassian community.

You can check on Jira macro, it provides lot of options to integrate with confluence. About calculations I am not very sure but you should be able to achieve that using JQL i believe . Go through the below articles.

* [Jira issues macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html)

I hope above info helps. Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server
JIRA INTEGRATION Authentication issue
Asked by Fathima S H:

I am integrating JIRA accounts with a third party application using Auth2 Authentication method. I tested this authentication with a test accounts having id as **domain-name.atlassian.net**

Performed above authentication by following this [document](https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/)

But when comes the case of JIRA account having another url id Eg. **jira.aws.companyname.com**Its not able to authenticate via above method.

Note this this id don't have atlassian.net at the end of url. Instead it have company name. Also this Jira account only opened in AWS.

Any help from your side is appreciated. Thank you!


Answers:
author: Samrat Dutta
body: [@Fathima S H](/t5/user/viewprofilepage/user-id/4756278) Were you able to find a solution for this problem?  
Will the authorization url change for something like "**jira.aws.companyname.com**"?


Tags: confluence-server

server
Why does the Table Filter for the "Label(s)" column join the labels together?
Asked by Jes Holden:

I have a Task Report, where I am trying to use a Table Filter Macro, with filters that allow me to refine the list of tasks based on a variety of filter combinations.

The Task Report includes the following columns to display: description,duedate,assignee,location,labels.

When configuring the Table Filter Macro, I have the option to select which filters I want to be driven by a dropdown list. I have set the filters to use dropdowns for "Task appears on" and for "Label(s)". The dropdown for "Label(s)" is not working as I expected.

Here's a hypothetical example to explain what I've encountered.

If I have pages with the following labels:

* **Page A:** on_hold; tasklist; team123
* **Page B:** tasklist; team123; on_hold
* **Page C:** tasklist; team456; in_progress
* **Page D:** team456; on_hold
* **Page E:** draft

**Actual Result:**

For some reason the "Label(s)" filter dropdown does not provide a list of each label in use. Instead, I get a list of *grouped* labels. Using the hypothetical example above, this is the list of options I get in the "Label(s)" dropdown:

1. on_holdtasklistteam123
2. tasklistteam123on_hold
3. tasklistteam456in_progress
4. team456on_hold
5. draft

The dropdown options are a "mashup" of the labels from each page. Even though **Page A** and **Page B** are using the same labels, the filter does not recognize them as the same. Instead, the dropdown includes a separate selection for each (#1 and #2 above). It seems to take into account the order in which the labels are displayed on the page.

**What I'm trying to achieve:**

Using the example above, I would expect the "Label(s)" filter to give the following dropdown options:

1. on_hold
2. tasklist
3. team123
4. team456
5. in_progress
6. draft

I want to be able to choose a single label. For example, if I were to choose "on_hold", I would then expect to see **Page A, Page B,** and **Page D** in the filtered results.

Currently, I do not have that option. I can only filter by the entire grouping of labels from a page.

Am I missing something? Am I overlooking a setting in the Table Filter Macro?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jes Holden](/t5/user/viewprofilepage/user-id/4353716) ,

The macro works correctly: if you set a **dropdown filter**, then the whole contents of a cell becomes its possible option. As you have a list of labels inside one cell (not one label per cell), the whole list is an option.

If you want to search by single labels, you need to set a **free text filter** for this column.

[Here](https://docs.stiltsoft.com/display/public/TFAC/Table+filtration#Tablefiltration-Filtertypesavailable?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) you may find more information about the filters' types.


Tags: cloud

confluence-cloud

filter

label

table-filter

task-report-macro
Page Unresponsive
Asked by ?? ?:

Page Unresponsive

You can wait for it to become responsive or exit the page.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4874782) ,

are you on Cloud or a Server/data Center instance?

comments: author: ?? ?
body: Server instance


author: Fabio Racobaldo _Herzum_
body: does issue appears on each page?


author: ?? ?
body: Not every page, a few alone are particularly slow


author: Fabio Racobaldo _Herzum_
body: please [@?? ?](/t5/user/viewprofilepage/user-id/4874782) could you provide us some examples?


author: ?? ?
body: Seems better now?thanks


author: Fabio Racobaldo _Herzum_
body: I'm happy for that. My suggestion is to check performances through the following article <https://confluence.atlassian.com/doc/performance-tuning-130289.html>

Please, mark my answer as accepted so this thread can be considered closed.

Fabio
I can't use the macro of "create from template pro" after I installed it
Asked by Vincent-JS_Chen:

I found a strange issue yesterday about it will show an error message of "you need the app to access Atlassian products on your behalf after I installed the app of "Create from Template pro" , could someone help on it?![04121.png](/t5/image/serverpage/image-id/192702iCD1785D4A0E900D1/image-size/large?v=v2&px=999 "04121.png")


Answers:
author: Sven Schatter _K15t_
body: Hi [@Vincent-JS_Chen](/t5/user/viewprofilepage/user-id/4520202),

This is normal for apps built on the Atlassian Forge platform: you need to allow them access before you can starting using them.

It looks like you're trying to do that from the page editor. Unfortunately the Confluence Cloud editor does not allow interactions with macros. You'll have to save your page. When viewing the page you should then be able the click the "Allow access" button.

Hope this helps!

Cheers,  
Sven

comments: author: Vincent-JS_Chen
body: you need to allow them access before you can starting using them

\<Vincent\> Could you tell me how I can do to allow them to access my confluence?

When viewing the page you should then be able the click the "Allow access" button.

\<Vincent\> I didn't see "allow access" message in viewing mode?, here is snapshot for it.

![04131.png](https://community.atlassian.com/t5/image/serverpage/image-id/192707iF1915612C0B8698D/image-size/large?v=v2&px=999 "04131.png")


author: Sven Schatter _K15t_
body: It looks like you have already allowed the app access, as the "Create Project File Management" button is now rendered. So you're all set up and ready to go.

You only need to do this once, so the "Allow access" screen should not appear for you anymore - unless the app changes the permissions it uses at some point.

Other users in your system however may still have to click the "Allow access" button when they see the app for the first time, as for Forge apps this needs to be done by every user who wants to use the app.

Cheers,  
Sven


author: Vincent-JS_Chen
body: sorry, you are right, I just found somehow I added old macro of "create from template", after I changed to "create from template pro", then I enabled it to access my site, now I am able to configure it, thanks for your help


Tags: cloud

confluence-cloud
Is there a way to migrate pages from one Confluence Cloud site to Confluence Cloud site?
Asked by michaelreiff:

I have a business unit with their own Confluence Cloud site and would like to move those pages to another Confluence Cloud site. Is there a way to do that?


Answers:
author: Kishan Sharma
body: Hi [@michaelreiff](/t5/user/viewprofilepage/user-id/4249671)

Yes, Space admins can export a space (or a group of individually selected pages in a space) to XML. Confluence will create a zipped archive of the XML files. The XML export option works best if you need to import the space into another Confluence site or use the data from the space in another application.

You can read more about these steps on [this link](https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/).


author: Nic Brough -Adaptavist-
body: Yep - you can export a space from the admin tools of the space, using XML, and import it into another confluence.

If it's a simple "everything", you won't need to think about much other than checking for clashing space names and pages. If you need a sub-set, you can select "custom" after choosing xml and it'll list the page tree, so you can de-select parts of it.


Tags: cloud

confluence-cloud
What are the servers IPs for SPF?
Asked by David Hierro:

My company uses an external provider for SPF.  
could you provide me the IP ranges to be added to Valimail?  

Thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: Assuming you mean for Cloud, yes, the whitelists you'll need are at <https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/>

comments: author: David Hierro
body: Thanks Nic,   
thanks for that.  
could you confirm that Cloud is using the same range that atlassian.net  

"include:_spf.atlassian.net"  

<br />

<br />

<br />


author: Nic Brough -Adaptavist-
body: Atlassian Cloud all runs on .atlassian.net (until Cloud-6999 eventually gets implemented, then you'll need to be relying on the individual Cloud systems, and their IP ranges)


author: David Hierro
body: "We have a very strict listing of the IP addresses that we send email from, and you'll need to reference our SPF record in your own SPF record."  

Could I get that list?
Add to Navigation Bar
Asked by kristin whitaker:

I would like to add a menu selection on the top bar of our confluence site that I link to a page outside of Confluence. Is this possible?


Answers:
author: Andy Gladstone
body: [@kristin whitaker](/t5/user/viewprofilepage/user-id/4063252) you cannot modify the navigation bar at the top of the screen, but you can embed links in the side navigation pane in spaces as shortcuts - which can be either internal to Confluence or to external sites.

comments: author: kristin whitaker
body: okay thanks! yeah I found that. It's a good second choice. Thanks!!!


Tags: cloud

confluence-cloud
Is there a way to print the table cell colors
Asked by Alan Nelson:

When printing a ConfiForm Table the colors of the cells/rows do not print. I am NOT exporting, I am just printing a page with the 'window.print()' function.

Is there a way to force this?


Answers:
author: Alex Medved _ConfiForms_
body: As we discussed in our private support channel this is not about to ConfiForms tables, but tables in Confluence in general

Probably a space level CSS to tag the printing CSS

```
@media print {

}
```

and specify "th" elements with explicit color/style might help
How do I fix iFrame width stopping at a small amount?
Asked by Chris Horn:

Hello,

When I add the iFrame macro to a Page, and then insert my iFrame, I cannot seem to increase the width past a small amount. I can increase the height to infinity, every time I increase the height, the iFrame gets taller. However, the width stops after a small amount and will not expand any more. I have tried with multiple iFrame macros and the result is the same every time. Because of this, my iFrames are squished and too skinny.

Any ideas?

Thank you for your time.


Answers:
author: Andy Gladstone
body: [@Chris Horn](/t5/user/viewprofilepage/user-id/4722001) welcome to Confluence Cloud.

There are two macros that support iframe.

/iframe

/html

The [/iframe](https://support.atlassian.com/confluence-cloud/docs/insert-the-iframe-macro/) has many more options for sizing. The /html macro will try to fit to size, but is generally less smooth.

Which are you using?

comments: author: Chris Horn
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028),

Thank you for responding to my question. I am using the /iframe macro that I access by clicking "insert" and searching for iframe. I actually do not see anything for html - I think this has to be enabled via admin settings? That may be an option for me as well if the safety concerns aren't too great.

But I digress, this issue is about the iframe macro. I am able to adjust the height to my heart's content but width stops after a small amount, no matter what value I insert into the width field.


author: Chris Horn
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , any additional tips or info?


author: Racquel Mano
body: Hi,

Was there any response to this? I can't insert the iframe macro but instead insert the HTML macro. I don't see any options to adjust the width or height of the iframe.

Thanks


Tags: cloud

confluence-cloud

iframe

macro

width
Announcements section disappeared after saving
Asked by Jessica Dowd:

Hello,

I deleted the text I had in the announcements section, and the entire section disappeared. Can someone assist?


Answers:
author: Brant Schroeder
body: [@Jessica Dowd](/t5/user/viewprofilepage/user-id/4873917) Welcome to the Atlassian community

I am guessing that you just deleted the whole section on accident and you can get it back one of two ways.

1. You can restore the page to an older version that had the announcement on the page. <https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/#Create-edit-andpublish-Pageversionsandhistory>

2. Add the announcement back on the page yourself. I am assuming that your announcement was in a Macro and it was most likely an info panel or something like that (warning panel, success panel, error panel) You can just click on the macro and add a panel and the content you would like in the announcement. <https://support.atlassian.com/confluence-cloud/docs/what-are-macros/>

In the future you can always just hit control z or the revert button on the editor in the upper left hand corner as well if you have not closed out of the page.

comments: author: Jessica Dowd
body: Thank you, but I'm referring to the announcement section on the homepage to the right beneath the Spaces section. I am not referring to a page within a space. Does that make sense?


author: Brant Schroeder
body: [@Jessica Dowd](/t5/user/viewprofilepage/user-id/4873917) I got you now. If you deleted the content so now it is no showing you can access it through the global templates and blue prints. This can be accessed via the settings in the upper right hand corner. Once you arrive on that page you will want to scroll all the way to the bottom and edit the default welcome message.

![Screenshot 2022-04-13 141013.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/192854iC9001D1E01093C5F/image-size/large?v=v2&px=999 "Screenshot 2022-04-13 141013.jpg")


author: Brant Schroeder
body: [@Jessica Dowd](/t5/user/viewprofilepage/user-id/4873917) Did that resolve your issue? If so can you mark it as solved?


author: Jessica Dowd
body: Yes, just did it. Thank you for your help! Do you happen to know if there are other things I can add to the homepage? (e.g. team calendar, etc..)


author: Brant Schroeder
body: [@Jessica Dowd](/t5/user/viewprofilepage/user-id/4873917) what is delivered is fairly limited it should have the my calendars section thought. You can always set it to a space as the default and then you would have more control over the page that everyone lands on. <https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/>


Tags: cloud

confluence-cloud
How do I retrieve changes to a page
Asked by Jordan Hauser:

Hi community,  

So I have a webhook set up from confluence that fires on page update. Our Jira instance picks up on this payload from a custom endpoint. I use the authenticatedRequestFactory to do a GET request on that page to return values from a table on that page.  

It appears to be grabbing the underlying page without the changes, and I need the page with the changes applied. Is there a different API I could use for this other than whats pictured in the attachment?  

-Jordan![Web capture_12-4-2022_11022_jira.wilcoxind.com.jpeg](/t5/image/serverpage/image-id/192590i0E9B57D754C7F828/image-size/large?v=v2&px=999 "Web capture_12-4-2022_11022_jira.wilcoxind.com.jpeg")  


Answers:
author: DJ
body: Hi [@Jordan Hauser](/t5/user/viewprofilepage/user-id/4475896)

This API should also let you grab the storage format:  

```
/rest/api/content/60653595?expand=body.storage
```

<br />

Cheers,

DJ

comments: author: Jordan Hauser
body: [@DJ](/t5/user/viewprofilepage/user-id/4776530) Thank you for the quick response.  

Unfortunately this is still resulting in the old data after changing my request to use that other endpoint.  

I need the page after the data has been updated and the listener is sending the data from before the page is updated. Can I specify some time delay to offset when it reads the page to get this to work?


author: Jordan Hauser
body: Accepting the answer to close this -   

The actual solution was to just add some amount of time to wait for confluence to actually post the update, then have the code run. I just added a .5 second wait time


Tags: api

confluence-server

rest

server

webhook
I've connected a confluence space to a JIRA project, non-confluence users in my org can't view
Asked by Sarah Coles:

I followed the instructions in [this article](https://www.atlassian.com/software/confluence/guides/expand-confluence/confluence-and-jira-service-management#link-jsd-to-confluence), which states non-confluence users will be able to read and comment on published confluence articles without requiring confluence access:

*"Everyone with view access to your service desk can view articles (pages) you publish without a Confluence license. You only need Confluence licenses for team members who create and update articles"*

When someone from my organization in JIRA goes to view the pages of our connected workspace in the connected JIRA project, they get this message: ![Screen Shot 2022-04-12 at 9.01.19 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/192591iC343E809347A67CD/image-size/large?v=v2&px=999 "Screen Shot 2022-04-12 at 9.01.19 AM.png")

Is anyone able to help explain why this is the case? Happy to provide further details about the article settings and/or project settings, thanks! For context, I'm on a free trial plan and therefore don't have the ability to edit restrictions. The article is unrestricted by default so I don't know if this has any impact.

![Screen Shot 2022-04-12 at 9.09.52 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/192593iFF339384C972386D/image-size/large?v=v2&px=999 "Screen Shot 2022-04-12 at 9.09.52 AM.png")


Answers:
author: Rolland Riehn
body: From my recently completed training, the only way for non-Confluence persons to see the content is to export the page. AFAIK there is not a "view only" membership type. Or you could encourage the non-users to become users. I am also new to Confluence. I find a LOT to like.

comments: author: Sarah Coles
body: Thanks Rolland! I thought this as well until I read this article and a few others that touched on JIRA project connection and stated the above. Unfortunately, this is a necessity if we're going to purchase confluence, since a lot of our articles contain jira dashboards that don't export successfully :/


Tags: access

cloud

confluence-cloud

jira

organization

permission

share