youngmon/atlassian-qna huggingface dataset:
How do I change my password?
Asked by Aesha Vasani iGTB2:

I am trying to change my password. but as my account is linked with my google account I am not receiving password recovery link. Through single sign on I am able to login to bit bucket account. but while cloning the repo I am not able to clone it as I have forgotten my password.

Please help me sending recovery link to my email Id.


Answers:
author: Theodora Boudale
body: Hi [@Aesha Vasani iGTB2](/t5/user/viewprofilepage/user-id/4212463) ,

Since your account is managed and you use single sign-on, the account's password will not work for cloning/pulling/pushing to repos.

You will need to use an app-password instead.

You can find instructions on how to generate one for your Bitbucket account in the following page:

* <https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/>

You can use the app password when you are asked for a password during the clone operation.

If you have any questions, please feel free to let us know.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Bitbucket shows incorrect values when displaying options in "Run Pipeline".
Asked by Gabriel:

I have a YAML file where the structure is:

pipelines:

pull-requests:

'\*\*'

branches:

master:

dev:

However, when displaying branches options in Bitbucket, it is showing up as:  
dev:

master:

pull-requests: \*\*

This is not matching the pipeline config. How can I make it so that it matches the pipeline config?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/124292iA017A31EEE1DCCFC/image-size/large?v=v2&px=999 "image.png")![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/124293iF8CD874032676D26/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Gabriel
body: nvm fixed
What's the best way to migrate from Github Server to Bitbucket Cloud?
Asked by Esther Strom:

We've done a number of departmental migrations from Github's web-based system using the built-in tool in Bitbucket Cloud.

We now have a requirement to migrate repos that live on a Github Enterprise (on-prem) server.

I've seen suggestions to write a script that will do it, but am wondering if there are any other ways.


Answers:
author: Theodora Boudale
body: Hi Esther,

If the server is not accessible from the internet, one idea would be to whitelist (perhaps temporarily) Bitbucket Cloud IPs (see [here](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/)) and then you should be able to import the repos with the importer:

* <https://bitbucket.org/repo/import>

The importer will work with any Git-based hosting site, as long as Bitbucket can reach it.

Kind regards,  
Theodora

comments: author: Esther Strom
body: Thanks, Theodora. I'm a little confused, though. Bitbucket Cloud IP addresses are already publicly accessible. How does whitelisting them make my on-prem server accessible to Cloud? The import tool runs from the Cloud side, so it seems like I'd need to make the on-prem server accesssible, not the other way around.


author: Theodora Boudale
body: Hi Esther,

Sorry if my message wasn't very clear.

You will indeed need to make the on-premise server accessible.

One way is to do that is to make the server accessible from anywhere over the internet (if it isn't already).

If you don't want to make the server accessible from anywhere over the internet, you can whitelist on your firewall only the Bitbucket IP addresses.

This way, Bitbucket will be able to connect to your server, for the purposes of the import, but connections to your server from elsewhere (IPs that are not whitelisted in your firewall) will not be possible.

I hope this helps, please feel free to let me know if you have any other questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Using different aws credentials in pipeline
Asked by oguzhan:

Hi, I've a bitbucket pipeline that must have multiple aws credentials for different duties.

In the first lines, I have custom ECR image. To pull it, I created an AWS user for only ECR read only permissions. access-key and secret-key parameters are the keys of that user.

And in this ECR image, I embedded another AWS user's credentials to do the rest of the work (image push etc). But somehow, the credentials that I used for pulling base image running in steps too. Because of this situation, image push is being denied.

Is the credentials for base image pull being applied pipeline-wide?

And how can I overcome with this situation?

Thank you.

```
image: 
name: <ECR Image>
  aws:  
    access-key: $AWS_ACCESS_KEY_ID 
    secret-key: $AWS_SECRET_ACCESS_KEY

pipelines:   
  - step: 
      name: "Image Build & Push" 
      services: 
        -docker 
        script: 
         - export ENVIRONMENT=beta 
         - echo "Environment is ${ENVIRONMENT}" 
         - export DOCKER_IMAGE_BUILDER="${BITBUCKET_REPO_SLUG}:builder" 
         - make clean 
         - make build BUILD_VER=${BITBUCKET_TAG}.${BITBUCKET_BUILD_NUMBER} \  APP_NAME=${BITBUCKET_REPO_SLUG} \ 
    DOCKER_IMAGE_BUILDER=${DOCKER_IMAGE_BUILDER} 
         - make test
         - docker tag ....
         - docker push .....
```


Answers:
author: Halyna Berezovska
body: [@oguzhan](/t5/user/viewprofilepage/user-id/4207436)such syntax you provide in the beginning of the pipeline is indeed pipeline-wide.

But in each step it should be overridden. This is the question how you configure environment variables specifically for push step.

You also if not succeed, can do some workarounds and use aws configure with different variables nasmes (e.g. AWS_ACCESS_KE_ID_PUSH), BUT I have better solution that should match your case.

We have such feature in bitbucket repos as Deployments where you can setup environment, for example, call it your "beta" and put there variables Specifically for your push.

There can be aws access key pair and other variables you need. Deployments variables will override your piepline-wide variables for such deployment specifically, and not touch other steps.

See the documentation <https://support.atlassian.com/bitbucket-cloud/docs/set-up-and-monitor-bitbucket-deployments/>

Basically, your pipeline after deployment's setup in the separate bitbucket settings, would look like:

```
  - step: 
      name: "Image Build & Push"
      deployment: beta
      services: 
        -docker
      script:
        - ....
      
```

And in beta deployment you will set AWS_ACCESS_KEY_ID and secret for push user

I guess this solution is much more cleaner and you could use it in the future for even more cases .

Regards, Galyna


Tags: bitbucket-pipelines

cloud
Teammates not receiving invitation
Asked by Ferry Irawan:

Hi, i've just invited my teammates to a repository, but they don't receive invitation emails.

I assume it's because i send the invitation before they created a bitbucket account using their email? (They are new employees in my company)

I've tried resending the invitation few times but still no invitations.

Read some questions here it was due to user block in the bitbucket part, can help me resolve this issue?  

(i can provide the email address)


Answers:
author: Theodora Boudale
body: Hi [@Ferry Irawan](/t5/user/viewprofilepage/user-id/3441412) ,

The issue is most likely due to an invitation being sent before the email account is operational. If this is the case, your email server will respond with a hard bounce event (that the email doesn't exist) and then the email is placed in a suppression list, as we no longer try to send to non-existing emails.

If you can provide the email addresses of your team members with this issue, I can help.

If you don't feel comfortable sharing the emails publicly, you can open a ticket about this issue with Bitbucket Cloud support team (the support ticket will be visible only to you and Atlassian staff). You can do this via <https://support.atlassian.com/contact/#/>, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product.

Please feel free to let us know if you have any questions.

Kind regards,  
Theodora

comments: author: Ferry Irawan
body: Awesome, i can provide the emails.  
Indeed i think i've invited them before they created the bitbucket account, i will proceed with the link you've provided.

Thank you


Tags: bitbucket-cloud

cloud
Unable to see Merge Button in Pull Request - Even though I am Admin
Asked by Sajid Ahsan:

Hi

I cannot see Merge button to merge pull request created by developer. I have checked the settings and I am Admin on that repository,

For other projects its working fine, problem with only one Project repository.


Answers:
author: Joao Sgreccia
body: Hi [@Sajid Ahsan](/t5/user/viewprofilepage/user-id/3398548) ,   

Are there any branch permissions configured for this particular repository/branch that would block you to merge?  

To verify go to *Repository Settings -\> branch permissions.
![merge.png](https://community.atlassian.com/t5/image/serverpage/image-id/124160i16E1EEB3914064A9/image-dimensions/234x281?v=v2 "merge.png")
<br />* Please let me know if that helps :)   

Cheers  

<br />


author: Sajid Ahsan
body: Thanks, this is helpful...


Tags: bitbucket-cloud

cloud
I reduced my repo size but bitbucket's size has increased, what can I do?
Asked by Nahuel:

Hello,

My repository was about to hit the 2.0GiB limit, so I ran BFG as suggested by Atlassian's docs but the repo size went to 2.26GiB, despite it only being less than a quarter of that size.

Running git count-objects -Hv shows the following:

count: 0  
size: 0 bytes  
in-pack: 61822  
packs: 1  
size-pack: 348.77 MiB  
prune-packable: 0  
garbage: 0  
size-garbage: 0 bytes

What can I do to have the GC run on my repo?


Answers:
author: Theodora Boudale
body: Hi [@Nahuel](/t5/user/viewprofilepage/user-id/4210312) ,

I see that you opened a support ticket for this issue and one of the engineers ran a git gc on your repo and its size has been reduced.

I just wanted to add a note here, also for any other users who may come across your post: if you rewrite history and push to Bitbucket, the size of the remote repo will get increased. This is because the remote repo will contain both new references and old references (prior to history rewriting). A git gc is needed on the remote repo to have the old references removed and then the repo's size will get reduced.

If we have the repo URL , we can trigger a git gc. If you don't feel comfortable sharing it here, a ticket can be opened with the support team via <https://support.atlassian.com/contact/#/>. In "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product.

A git gc on the remote repo can be triggered by the support team at the moment, we have a feature request to allow users to do so as well:

* <https://jira.atlassian.com/browse/BCLOUD-11593>

Please feel free to let us know if you need anything further.

Kind regards,  
Theodora

comments: author: Nahuel
body: Thanks!


Tags: bitbucket-cloud

cloud
Where is the database connection configuration located?
Asked by Konstantinos Birtachas:

Hello,

I am migrating some (mysql) database clusters.

Last database remaining is the Confluence one.

For hours I am trying to find an article or thread in the community about explanation in which config file is the db connection information so I can simply go and edit the db host parameter.

I found tons of information on migrating both application AND database, but nothing on simply editing the existing config.

I am not interested in moving back and forth any attachments, reinstalling tomcat or whatsoever.

Confluence or mysql is not being upgraded either - the versions remain untouched.

I simply have dumped my Confluence DB from the old server, restored it on the new one.

But how exactly to "tell" my EXISTING Confluence to start using the new DB host, please? :)

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, it's not obvious where it is up-front, most docs talk about the setup, not changing it.

But the first hit on search engines that tells us is <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html> - see the note box near the top.

comments: author: Konstantinos Birtachas
body: Thank you, [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) for the response!

At the same time I ran a find on my CenOS app server.

All the time before that, I was searching for the file in /opt/atlassian and not in /var/atlassian... that explains why I did not find it :)

Guess I've confused confluence-home with catalina-home... :)

Thanks again!


author: Nic Brough -Adaptavist-
body: We've all done that ;-)

Glad you found it!


Tags: confluence-server

server
Can I embed an HTML file into Confluence page?
Asked by Aida Suleimenova:

Can I embed an HTML file into Confluence page?


Answers:
author: Andy Gladstone
body: [@Aida Suleimenova](/t5/user/viewprofilepage/user-id/5151730) welcome to the Atlassian Community.

There is a HTML Macro that you can access from the + sign on the menu bar or by typing /html in the page that will allow you to insert an html file in an iFrame on the page.

I hope this helps.

comments: author: Alex Koxaras _Relational_
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) there is? Out of thebox? How did I miss that?


author: Andy Gladstone
body: Yes.


author: Andy Gladstone
body: I apologize, I misspoke! The app we have installed in our instance that allows HTML and iFrame is a Marketplace add-on.

[https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221472/html-macro-for-confluence?hosting=cloud&tab=overview)

This IS NOT A NATIVE CONFLUENCE CLOUD MACRO.


author: Alex Koxaras _Relational_
body: Hi [@Aida Suleimenova](/t5/user/viewprofilepage/user-id/5151730) and welcome to the community,

Out of the box no, you can't unfortunately. You must have a 3rd party app like the ones which can be found here [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=html](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html)

comments: author: Aida Suleimenova
body: Thank you!


Tags: atl-gruland

cloud

confluence-cloud

html
AI for automatic labeling of confluence articles
Asked by katarina.puchrikova:

Hello,

Is there any possibility of totally automatic labeling of articles using AI?

I have found only one app named AI Labels+ for Confluence that suggest labels from highlighted text that I need to choose and add and refresh the page, then the labels get added. This is a nice feature but semi-automatic at best.

Do you know about any app that would add labels of the text without the need of manual selection of suggested labels?

Thank you very much for answers in advance,

Katarina


Answers:
author: seotollsystem
body: There is only one app I've discovered for Confluence called [AI Labels](https://seotoolsystem.com/ai-paragraph-rewriter-online)+ that suggests labels based on highlighted text; I need to select one, add it, and then reload the page for the labels to appear. This is a nice function, but it is only minimally automatic.  
I only did a quick search and only found AI Labels+. Therefore, I'm not positive if there is a better app available right now.


author: Dominic Lagger
body: Hi

I just searched a little bit and also only came to AI Labels+. So I'm not sure, if there is a better app for that at the moment.

Regards, Dominic


Tags: cloud

confluence-cloud
Importing a Word document no longer gives option to separate by header
Asked by Nick Watts:

On Confluence Server I used to be able to import a Word doc, and choose to split it into different pages based on the headings, has that functionality been removed on Confluence Cloud?


Answers:
author: Jan Zmuda
body: Can someone please confirm if this option has been removed?


author: Dominic Lagger
body: Hi

From the docs, I think this is not possible anymore:

[Import content into confluence cloud](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/)

Regards, Dominic


Tags: cloud

confluence-cloud

import

word
How can I edit tables?
Asked by Laura H??:

Unfortunately, no change menus are displayed in the tables. I can't customize colors etc. Can this line / menu be displayed somewhere?


Answers:
author: Dominic Lagger
body: Hi

In Confluence Cloud, the menu to customize tables, including changing colors, is available by default when you are editing a page with a table. However, it's possible that the menu is not visible due to your browser or screen size.

Here are some steps you can take to try and resolve the issue:

1. Make sure you are editing the table: To access the table customization options, you need to be in edit mode and have the table selected. Click on the table to make sure it is highlighted with blue borders.
2. Expand the table menu: The table menu may be collapsed. Try clicking on the three dots in the upper-left corner of the table to expand the menu.
3. Adjust your screen size: If you have a small screen or your browser zoom level is too high, the menu may be hidden. Try adjusting your screen resolution or zoom level.
4. Try a different browser: If the above steps don't work, try accessing Confluence Cloud with a different browser or clearing your browser cache and cookies.

If none of these steps resolve the issue, you may want to contact Confluence Cloud support for further assistance.

Or add a printscreen, so we can help you further.

Regards  
Dominic


Tags: cloud

confluence-cloud
Is there a flow chart that shows the how to on each area of confluence?
Asked by Anthony Pentleton:

As a new user I would like to populate and structure confluence to suit my needs and have it in a functional / structural state prior to upgrading my account. I am wondering if there is a flow chart on how to do this stuff? I'm sure it would save a lot of time if there is,

The sort of thing I wish to do is:

!. establish a library of individual documents

2. have each document locked until individual team members have permission to see.

3. Have time restrictions on access

4. Is it possible to create a calendar where I can see each team members permissions

5. create certain specialised teams who can discuss ideas etc

I would greatly appreciate any help on any topic, particularly the flow chart.


Answers:
author: Dominic Lagger
body: Hi

While there is no one-size-fits-all flowchart for setting up Confluence, I can give you some general guidance on how to structure your Confluence space to suit your needs.

Establish a library of individual documents: Create a space in Confluence that will serve as your library. Once you have created the space, you can add pages for each individual document. Consider organizing the pages into a hierarchy that makes sense for your needs.

Set page restrictions: You can set page restrictions to control who can view and edit each page. To set page restrictions, click on the "???" icon in the top right corner of the page and select "Restrictions" from the dropdown menu. You can then add users or groups and set the permission levels for each.

Set time restrictions: While Confluence does not have built-in time restrictions, you can use third-party add-ons like "Page Expiration" to set a time limit on the availability of a page.

Create a calendar: Confluence has a built-in calendar feature that allows you to create and manage events. You can create a calendar for your team and set permission levels for each team member to control who can view and edit the calendar.

Create specialized teams: You can create groups in Confluence to represent your specialized teams. Once you have created the groups, you can set permission levels for each group to control who can view and edit pages and other content.

While these steps are general, they should provide a good starting point for setting up your Confluence space. As you begin to use Confluence, you may find that you need to make adjustments or add additional features to suit your needs.

Regards, Dominic

comments: author: Anthony Pentleton
body: Thank you Dominic


Tags: cloud

confluence-cloud
Options to merge 2 separate organizations into one
Asked by John Phillipp Esguerra:

I am looking for a less painful option to merge 2 organizations into one.

Are there other options apart from this [article?](https://community.atlassian.com/t5/Enterprise-articles/How-do-you-merge-different-companies-into-one-Marriages-in-Cloud/ba-p/2166315)


Answers:
author: Ankit Srivastava
body: Hi [@John Phillipp Esguerra](/t5/user/viewprofilepage/user-id/3513268)   

Hope you are doing well.  

Please refer the below link:  

<https://community.atlassian.com/t5/Atlassian-Account-questions/Organization-Merge/qaq-p/1588278>

Hope this will help.  

Thanks


Tags: cloud

confluence-cloud
Guest to allow multiple spaces
Asked by John Phillipp Esguerra:

Is there a workaround for guests to have multiple access to spaces?

We have 5 spaces, I am thinking if there is an option to create a mother-child space in which I will link the existing 5 spaces.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The only way to do it is to give the guest a full account.

Or you can restructure your content into a single space, as [@Danno](/t5/user/viewprofilepage/user-id/1287831) suggests.


author: Danno
body: [@John Phillipp Esguerra](/t5/user/viewprofilepage/user-id/3513268) I think the only way to make it work is to copy a page from another space to the guest space. I do not know if inserting content via labels or a page itself will work but you could certainly try it.


Tags: cloud

confluence-cloud
Single user cannot create pages
Asked by Adam_ Andrei _Nokia - RO_Timisoara_:

Hello All,  
Currently I am unable to Create New subpages under own space in Confluence.

In case I am trying to add a new subpage, there is the following error message coming back in reply: "Looks like your session expired. Log in again to keep working". Of, I am already logged in. Logging out/In does not make any difference.

In case I am trying to bring content changes to already existing subpages, there is no problem.  

Thanks for sharing useful advices,

Andrei


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Adam_ Andrei _Nokia - RO_Timisoara_](/t5/user/viewprofilepage/user-id/5151245) and welcome!

It is probably a client side issue. Try to clean your browser cache and try again.

Fabio

comments: author: Paulina Pilch
body: Hello!

I have the same case. One of all users cannot create new pages. She can edits all pages. She is in confluence-users group and has admin permissions in few spaces. The problem is recent. She has tried various browsers.

Regards,

Paulina