youngmon/atlassian-qna huggingface dataset:
Global protection connection
Asked by Bibhubrati Pradhan:

can you please send me a link how to connect with Global protect VPN


Answers:
author: Nic Brough -Adaptavist-
body: I think you might have meant this to go to one of your organisations administrators or help people?

It's nothing to do with Confluence, or any other Atlassian product, I suspect you've clicked on "help with confluence" instead of "help with VPN"
Create from Template Button - Add Timestamp to Title
Asked by Emily Berg:

Hello Community!

I have a "Create from template" button and on each click, I would like the title of the page to be unique. I have added the date to the title, using the @currentDate reference (showing as yyyy-mm-dd), but the title would have to be edited if multiple pages were created on the same day. I have tried @currentTime, etc. with no luck!

Is there a way to add a timestamp or some other indexing function to the title?

Thanks!

Emily


Answers:
author: Kishan Sharma
body: Hi [@Emily Berg](/t5/user/viewprofilepage/user-id/4210574) Using the inbuilt functionality provided by 'Create from Template' macro, it is not possible to add a timestamp in the page title - You can include @currentDate, @spaceName and @spaceKey variables in the title.

There are some paid third party plugins which can help in generating page titles with a date timestamp eg: [Linking for Confluence](https://marketplace.atlassian.com/apps/166/linking-for-confluence?hosting=server&tab=overview) where in you can customize the page title to your liking, refer steps [on this link](https://docs.servicerocket.com/linking/user-guide/creating-pages-with-the-current-date-in-the-page-title)

comments: author: Erik Boelen
body: In the server version, we created a User Macro that used the variable "$title" that we included in the template.

So we "Create from template", fill in the variable "$title" and created the new page; this created a page with title: @currentDate - $title

Unfortunately, Confluence Cloud doesn't allow User Macros :(

So I am also still looking for a way to create a unique page from a template, since you can't use the template twice on the same day...


author: Vijay Iyer
body: Still looking here too ?


Tags: button

confluence-server

date

server

template
Public link covered by Password
Asked by Fiorella Santopietro:

Hi all,

do you know any way to cover by password a public link?

Thanks!!


Answers:
author: Liam Green
body: Hi [@Fiorella Santopietro](/t5/user/viewprofilepage/user-id/4601521)

Welcome to the Community!

Are you asking if it is possible to prevent anonymous access? If so, this should be the default - but [this link](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/) has more information should you need it.

Hope that helps,

Liam

comments: author: Fiorella Santopietro
body: Hi [@Liam Green](/t5/user/viewprofilepage/user-id/3084048) ,

thanks a lot for your reply. The link that you shared is really interesting. However, I was wondering if there is a way to cover a single page public link with a password, in order to protect it from the everyone-public-access.

Thanks again,

Fiorella


author: Liam Green
body: Hi [@Fiorella Santopietro](/t5/user/viewprofilepage/user-id/4601521)

No, you cannot password protect a page. You can restrict who can see the page though


author: Kishan Sharma
body: Hi [@Fiorella Santopietro](/t5/user/viewprofilepage/user-id/4601521) As far as I know, the functionality to password protect a URL is not available in confluence cloud. But you can think of workaround eg: create a new space and allow only specific customers to view pages in that space. It will depend on how many customers you want that page to be shared with and for how long etc.


Tags: cloud

confluence-cloud
How Do I embed an org chart?
Asked by Clare Lawson:

Hi All:  
Not sure why I am having trouble. All I want to do is insert an org chart from a google doc or a powerpoint into Confluence. I want the different parts of the chart to be clickable and take the user to different places in our Confluence. Is there any easy way to do this?


Answers:
author: Kishan Sharma
body: Hi [@Clare Lawson](/t5/user/viewprofilepage/user-id/4487350) It is not possible to do with native functionality. Using HTML Macro this could have been achieved, but its currently not available in cloud hosting type. If you are open for third party plugin, you can explore app like - [Scroll ImageMap for Confluence](https://marketplace.atlassian.com/apps/253/scroll-imagemap-for-confluence?hosting=cloud&tab=overview) for your use case.

comments: author: Clare Lawson
body: Thank you!


Tags: cloud

confluence-cloud
Can't embed Excel file properly
Asked by Alexey Gerasimovich:

I would like to embed MS Excel file on the page. I add it as attachment and then use Office Excel macro as explained in <https://confluence.atlassian.com/doc/office-excel-macro-375849173.html>

But I don't see any parameters for this macro, and in the page it looks like some very bad and unusable preview. While I need to see it and, as the next step, have an option to edit it. Here I even can't normally view it. What is wrong with the macro? Are there any limits for the cloud-based project?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Alexey Gerasimovich](/t5/user/viewprofilepage/user-id/4554706) ,

Try to browse Atlassian Marketplace - there should be free mini apps that allow you to embed CSV files or Google Spreadsheets right onto Confluence pages. Then you may edit the source table and the result table in Confluence will be updated at once.

Our own app ([Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud)) is a paid one - it's a complex add-on for data filtration, aggregation, visualization and table calculations. But it also provides the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro that works pretty similar as my description above.

comments: author: Alexey Gerasimovich
body: I know that I can use other apps, but I am curious why the official one doesn't work, even if there is a guide how to use it properly


Tags: cloud

confluence-cloud
Can you utilize an external LDAP server with Confluence Cloud?
Asked by MattyPaskus:

I would like to use Confluence Cloud with our internal LDAP services.

Is this possible with just Confluence Cloud? I do see access but seems to be granting only folks to gain access from our domain. IS this where a Crowd server fits in?

When you verify your domain and claim, what is it claiming from? I assume, old accounts since it is not LDAP.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Not directly. You can't hook up a Confluence Cloud system to your own directory.

But you can hook up Atlassian Access to your directory, and then use that as the user directory for your Cloud systems (including Confluence)

Crowd is a very different beastie to Access, but it is equivalent in what it does - if you were on Server or DC Confluence, then you could think of Crowd as the Server/DC Access equivalent (but, for the more simple cases, you can also connect Confluence Server/DC to your LDAP directly, without Crowd)


Tags: access

cloud

confluence-cloud

crowd
Latest update on retrospective broke the macro
Asked by Alejandro Pino:

I'm not new on creating templates, but I have been using default retrospective template (Retrospective index + retrospective page).

With the latest change, the default page template is not including the "page properties" box, so the default retrospective index is not working anymore since it can't read the page-properties.

I have updated my template and I'm fine, but just want to let the Confluence Cloud team this bug.


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@Alejandro Pino](/t5/user/viewprofilepage/user-id/4601128) Thank you for posting about it here.

To help Atlassian get the right details and fix bugs as quickly as possible, submit your bug report in Atlassian [support system](http://support.atlassian.com/contact).

comments: author: Alejandro Pino
body: I would love to, but my support level don't allow me to report bugs and only access to community :)


author: Kishan Sharma
body: It is possible for Free plan users to open support tickets [https://support.atlassian.com/contact/#/?inquiry_category=account_management\&reason=other_queries](https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=other_queries) with "my account" as the issue, hopefully they can raise a BUG report on your behalf. You can give it a try to see if that works for you.


Tags: cloud

confluence-cloud
Jira issue/Filter error
Asked by Renata Izzo:

Hi,

We have a confluence page user who is unable to see jira filter details.

They are getting @CLNTSLTN-1223 - Jira issue doesn't exist or you don't have permission to view it".

There are no restrictions placed on the main confluence page which is displaying this filter. Also, the user is set to be an admin in that specific jira project, so there are no jira project restrictions. They can access each individual jira outside of the confluence page.

Can you please advise where the issue can be? Are there restrictions/permissions per macro?

Any advice would be very much appreciated.

Thank you,

Renata


Answers:
author: Carla Ann Rowland
body: Who is the owner of the filter to be displayed? If the Confluence User you refer to does not have permissions to view the results of the filter they will not be allowed to see it; the owner needs to share the filter with said Confluence User.


author: Kishan Sharma
body: Hi [@Renata Izzo](/t5/user/viewprofilepage/user-id/3756634) As you mentioned you have checked all the permission and found no issues. There is a possibility that you are running into [this problem](https://confluence.atlassian.com/jirakb/jira-issues-macro-jira-project-does-not-exist-or-you-do-not-have-permission-to-view-it-is-thrown-on-confluence-page-794365996.html) which can be caused by one or more disabled system plugins. Please refer the solution mentioned on that page.


Tags: confluence-server

filter

macro

server
i have copied a confluence page need to edit the content on the new page created
Asked by Jairam Chakravarthi:

I am not able to see any edit buttons on the newly created page


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@Jairam Chakravarthi](/t5/user/viewprofilepage/user-id/4600820)

Are the page created by you or someone else ? It is possible that the page owner has set restrictions on the page you are trying to edit.

comments: author: Jairam Chakravarthi
body: I have got the edit access but I am still unable to edit text on childtabs, is there a way i can achieve that?


author: Kishan Sharma
body: If you have got edit access on the page, you should be able to edit content on it. Are you using any plugin/ macro to create tabs ? Probably a screenshot will help to understand more about the problem.


Tags: cloud

confluence-cloud
Anyone interested in trying a beta of Blue Cat Reports for Trello (not built by Trello)
Asked by Robin Warren _Blue Cat Reports_:

Hi all,

My name is Robin, I'm the developer behind the Corrello (Dashboards for Agile Teams), Agile Tools and Time in List power-ups. We've spent a good chunk of the last year working on a new reporting tool for Trello. Blue Cat Reports is based on what we've learnt from the previous power-ups and previous experience building reporting solutions for a variety of organisations over the last 2 decades.

The idea is to create a simple but powerful reporting solution for the majority of Trello users. We are launching into the power-up directory soon but wanted to see if anyone else wanted to join the beta first and help us find any last little issues or improvements :)

This is an idea of the sort of charts you can create at the moment. We plan to add a lot more charts, and generally improve everything after officially launch

![count-demo.png](/t5/image/serverpage/image-id/83149i6B2CAF692D3EEC70/image-size/large?v=v2&px=999 "count-demo.png")![list-demo.png](/t5/image/serverpage/image-id/83152i3E9B9F69AA36A277/image-size/large?v=v2&px=999 "list-demo.png")![time-series-demo.png](/t5/image/serverpage/image-id/83150i2CD566C2B0901179/image-size/large?v=v2&px=999 "time-series-demo.png")![bar-pie-demo.png](/t5/image/serverpage/image-id/83151i74FC33436C8AB07F/image-size/large?v=v2&px=999 "bar-pie-demo.png")

If you would be willing to be part of the beta process you can fill out this form <https://robinwarren.typeform.com/to/Pwe0G9>. That will also ask you for your 'Team URL' which we need to pass to Trello and ask them to enable the power-up for you. We should be in touch during the week of the 24th Feb then to give you access :)

Any feedback or questions welcome on here obviously, and hopefully I'll see some of you in the beta :)


Answers:
author: Robin Warren _Blue Cat Reports_
body: Just bumping this up as it turns out the form wasn't published (doh!)

Form for beta access here <https://robinwarren.typeform.com/to/Pwe0G9>
Trello - On Premise
Asked by harishdurgaiah:

Is there an on-premise offering of Trello that we can install within our data centre or Privately Hosted cloud? Thanks


Answers:
author: Thorsten Letschert _Decadis AG_
body: Hi [@harishdurgaiah](/t5/user/viewprofilepage/user-id/3758283) ,

the short answer is still 'no'.

See the answer from [@Torben_trello](/t5/user/viewprofilepage/user-id/1124444) in [this thread](https://community.atlassian.com/t5/Trello-questions/On-premise-Trello/qaq-p/604029) from 2017, which might still be valid:
> Right now, there are no plans to offer a self-hosted Trello Version. For now, Trello will only be available as a service.

Cheers  
Thorsten
Reached quota on Trello?
Asked by stephen:

Hi, I have a small team of 4 using Trello. I purchased a Gold membership for myself as i would be creating the Rules, card button etc... Within 4 days of using Trello, (which is excellent by the way), we have receive a message "your personal quota has been reached"

Do i need to upgrade all my team members onto Business Class or Enterprise? and how will i know if Business class will be sufficient for my needs? Would i need to be upgraded or is Gold good enough?? It's all a little confusing. Thanks Guys.


Answers:
author: Esme Crutchley
body: Hi Stephen,

Welcome to the Community!

If you click on Butler when you're in a browser, then click 'Account' in the bottom left, it should bring up a little box where you can see what you've used.

It should look something like this:

![Screenshot 2020-02-14 at 20.22.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/83200i2F2A8F1517E9435D/image-size/large?v=v2&px=999 "Screenshot 2020-02-14 at 20.22.24.png")

I had a similar experience, I had Gold for a week then ran out! I'm on BC and have been for almost a year, and wouldn't change it.

Butler resets on the 1st of the month, and this is what I've used already \^\^\^ and I use Trello on my own, Hubster is a single-board guest but doesn't look at it from one week to the next, so I only pay for my Business Class.

Please reach out, we're more than happy to help with any questions you have now \& moving forward :)
my mobile and other team members, the name remains unchanged.
Asked by ??:

Hello

I'm using trello with my team.

I changed my name from initial

If you log in from the pc, it will appear as a changed name in a circle.

However, for my mobile and other team members, the name remains unchanged.

How should I solve it?

Have a nice day


Answers:
author: Ryan
body: Hi there,

Could you give me some more information about where they are seeing the wrong name for you? If you can send some screenshots this would help to see what is going on.

As this involves some information in your profile, it may also make sense to write in to Support about this issue. You can do so by going to trello.com/contact, so that we can look in to your specific account about this.

Thanks!
MacOS: constant service respawning
Asked by Nigel_Jones:

I have the macos desktop app installed on Catalina \& constantly see in /var/log/messages :   

(com.atlassian.trello.loginhelper): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.  

Any ideas?


Answers:
author: Nigel_Jones
body: ? Contents ls Library/LoginItems/Trello\\ Login\\ Helper.app/Contents/MacOS/Trello\\ Login\\ Helper  
Library/LoginItems/Trello Login Helper.app/Contents/MacOS/Trello Login Helper  
? Contents Library/LoginItems/Trello\\ Login\\ Helper.app/Contents/MacOS/Trello\\ Login\\ Helper  
\[1\] 81259 illegal hardware instruction  
? Contents pwd  
/Applications/Trello.app/Contents

comments: author: Paul Clark
body: I have the exact same behavior. I login with Google credentials, I wonder if that throws off the Helper.app, instead of storing just the normal user and password.


author: Sean Johnson
body: When I ran \`Trello Login Helper\` directly via the \`/Applications/Trello.app/Contents/Library/LoginItems/Trello Login Helper.app/Contents/MacOS/\` directory, it died with an \`illegal hardware instruction\` error.

?? ./Trello\\ Login\\ Helper  
\[1\] 25930 illegal hardware instruction ./Trello\\ Login\\ Helper

I deleted the file, and the log spew immediately stopped, and Trello continued to function normally. I don't know what purpose that executable is supposed to serve, but it's obviously badly broken.


Tags: mac
SMS
Asked by Monica Starosta:

How do I send a message from SMS and add it on a card in Trello? That would be very helpful to go from SMS to trello. Thanks!


Answers:
author: Sheikh Irfan
body: you can use [SMSala SMS Service](https://smsala.com)


author: Ludo
body: Hi

You can try ifttt app.

Personaly, I prefer post-it app, in which trello is integrated. you can use voice command, join attachment, ...


Tags: sms
Automating cards based on values in google sheets
Asked by petermitchell361:

Hey guys,

I feel like this is gonna be a tricky one but that is why I am asking for the help. We track all our enquiries in google sheets. We have multiple projects that concern different contractors so we keep a number of different workbooks. However, there is a master sheet that is an consolidated view of all of the sheets which can be found here:

<https://docs.google.com/spreadsheets/d/1uywwr0D3WfinvxclpZ5uJGZvxNS1lexhe7NscCnkjeE/edit?usp=sharing>

I am wanting to create a new Trello Card whenever the follow up date becomes blank. That is probably the easiest trigger for it being 'booked' that I can think of. When it creates a card I want it to use the source column to figure out which 'list' to put it in the Trello Card. Additionally, by default I want each card to be titled with the clients Name and Date as on the spreadsheet and pre-populate with a template check list which we have for each client.

How possible is this? I understand it's very specific but would make our process much faster and most efficient! :)

Thanks heaps.


Answers:
author: Ryan
body: Hi Peter,

*Most* of this should be possible by setting up some zaps in Zapier. Within Zapier, you can set up a zap which uses an update in a row (with your "Follow-up" trigger) to create a new card in Trello.

It won't be possible to get them sorted in to the right list immediately, but you could make sure that the relevant information from the Sheets rows are included in your title and description on the card.

Once the cards are being created from the zap, you could then set up a Butler rule within Trello which could pick up the text in the title to send it to the correct list. You would need to set up a separate rule for each list.

I hope this helps!

Ryan
Card deleted without archiving or confirming
Asked by Andy Hall:

I was accessing a card from the iPad app and after switching to another card the prior card disappeared. After switching to yet another card, the second card disappeared (and was deleted).

Checking the Activity Log, it states that I deleted the cards. My understanding is that deletion of a card takes a two step process: 1) Archive the card, then 2) delete the card with an affirmative click of the delete button.  

Neither of these two steps occurred with either card. I am highly concerned and not sure what to do to prevent this from happening. We store a lot of case notes on the cards and have found Trello to be highly reliable, but this is a big red flag. Has anyone else encountered these issues before? Was it just with the iPad app, or with another system? Anyway to prevent cards from being deleted? Anyway to recover deleted cards?


Answers:
author: Ludo
body: A card can be deleted without archiving.

To get around this, you can duplicate cards to restore them on useful boards if necessary.

See this

<https://community.atlassian.com/t5/Trello-questions/Syncing-Cards/qaq-p/1297712>

or you can use rule like this

```
when a card is added to list "{*}",
find the first card linked in the attachments,
archive the card, and copy the card to the top of list "{wildcard1}" on board "sync" and link the cards together
```

This rule allows :

each time a card card is added in any list,

- archive existing copy

- create a new copy in the board "sync"

- link the original and copied card

<https://help.trello.com/article/1156-pattern-matching-and-wildcards>

comments: author: Andy Hall
body: How are cards deleted without archiving first?


author: Ludo
body: from mobile app.


author: Andy Hall
body: okay thanks.
Creating new trello card on another board when adding existing card to list
Asked by Paul Hitchcock:

When I add a card to a list on board 1, I want to auto create a new card with only description and custom fields in another list on board 2.

Does Butler or Zapier do this? I am wanting outside vendor to work on a card but don't want them to see notes.


Answers:
author: Ludo
body: Hi

You can create a butler rule like this

```
when a card is added to list "{*}", 
find the first card linked in the attachments, 
archive the card, and copy the card to the top of list "{wildcard1}" on board "sync" and link the cards together
```

This rule allows :

each time a card card is added in any list,

- archive existing copy

- create a new copy in the board "sync"

- link the original and copied card

<https://help.trello.com/article/1156-pattern-matching-and-wildcards>


Tags: butler
Randomly missing Trello cards
Asked by Darian James:

Hi,

Wondering if someone can help. We use Trello boards for our Client Dashboards for our projects. Each week we upload a video report/excel sheet to a new card in our reporting list.

Everything is synch'd with Slack so any comments/replies are pulled into the client channel.

This morning, there were a number of comments from a client in the Slack channel from a specific card, but when we click the link to the card Trello says the card doesn't exist.

It's also not in the Trello board when we look for it manually.

I've checked the archive and it doesn't appear to be accidentally archived, so wondering what else could have caused this to happen?


Answers:
author: Ryan
body: Hi Darian,

That does seem strange that you couldn't see the cards when you clicked on the links. It could be that the cards had been not archived but deleted before you managed to look at these. If you would like me to check up on this, send the link to the card through to Support and we can look in to the details for the card. You can contact Support here: trello.com/contact.

Thanks!

Ryan