youngmon/atlassian-qna huggingface dataset:
Sometimes update of a confluence page (Atlassian Confluence 7.18.1) seems to be infinite.
Asked by Yesuratnam Maddu:

Typically an update is saved immediately. In case I break update that seems to be infinite and save again then I often get the same result. Seldom it suddenly saves it immediately. I experienced the problem last time when updating the page.


Answers:
author: Jack Brickey
body: Hi [@Yesuratnam Maddu](/t5/user/viewprofilepage/user-id/5027244) , welcome to the community.

I would recommend that you reach out to [Atlassian support](https://support.atlassian.com/contact/#/) if you can reproduce this error.

comments: author: Andy Gladstone
body: [@Yesuratnam Maddu](/t5/user/viewprofilepage/user-id/5027244) please let us know if this is a question specific to ***Questions for Confluence***, the Atlassian owned app, or a general question for your Confluence Cloud instance. I want to make sure this is in the correct collection to provide you the best opportunity for support.


Tags: cloud
Would like to connect with someone who has implemented Refined for Confluence Cloud for an intranet.
Asked by Jody:

Interested in connecting with someone who has created an intranet using Refined for Confluence cloud.


Answers:
author: Raj - Refined
body: Hi Jody!

Fun to hear that you're interested in building an intranet using Refined.

We've got some resources available here that might be useful for you: [Building intranets using Refined for Confluence](https://support.refined.com/space/FAQ/4676190231/Demo%3A+Refined+for+Confluence+Cloud#Building-intranets-using-Refined-for-Confluence)

You are also very welcome to reach out to our support if you have specific questions on how you can bring your Refined intranet to life: [Refined support](https://support.refined.com/)

Hope this helps, and let me (or us, if you reach out to our support) know if you need any more information from our side!

Best regards, Raj Sehmi (Refined)


Tags: cloud

confluence-cloud

intranet

refined
How can I clear the blank lines between rows in the CSV to table macro?
Asked by Paul Golightly:

I set up a searchable database of training materials on a wiki page last year, but at some point a few months ago, the "CSV (Comma Separated Values)" macro decided to start reading a blank line between each of the lines in my CSV file, resulting in a table where half the lines are blank (which, because it's sorted, all end up at the top).

Is anyone else encountering this issue? Any ideas how I can get the blank lines to go away?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Paul Golightly](/t5/user/viewprofilepage/user-id/5045427) ,

If you are talking about the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro provided by the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app, please [raise a support ticket](https://jsd.stiltsoft.com/servicedesk/customer/portal/2) - the portal is confidential, attach your CSV file and we'll look into the issue.


author: Arne Balks
body: Getting the same issue on Confluence Cloud with the "CSV (Comma Separated Values)" macro. Didn't find any solution yet.


author: Benjamin
body: Hi [@Paul Golightly](/t5/user/viewprofilepage/user-id/5045427) ,

I haven't encounter this issue. But maybe this article can help clear your CSV file of blank lines, so the Macro can render it properly.

<https://www.techrepublic.com/article/a-quick-way-to-delete-blank-rows-in-excel/>

-Ben


author: Brant Schroeder
body: [@Paul Golightly](/t5/user/viewprofilepage/user-id/5045427) Welcome to the Atlassian community

Are you using the CSV file to table app? If yes I would suggest submitting a support issue to them [https://marketplace.atlassian.com/apps/1224637/csv-file-to-table-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1224637/csv-file-to-table-for-confluence?tab=support&hosting=cloud)


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts
REST API to get currently logged in user's username
Asked by Dishant Sharma:

I am using confluence server 7.13.7. I want a REST API to get the currently logged-in user's username so I can use it in other API calls to fetch more details about the user further.

I know of a way by using the snippet:

```
var userFullname = $("#user-menu-link").attr("title");
```

to get the current user's username. But, in my use case; I am in need of a REST API.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Dishant Sharma](/t5/user/viewprofilepage/user-id/5038742)

What about: GET /rest/api/user/current ?

More info here:[https://docs.atlassian.com/ConfluenceServer/rest/7.12.3/#api/user-getCurrent:\~:text=api/user/anonymous-,Get%20current,-GET%C2%A0/rest/api](https://docs.atlassian.com/ConfluenceServer/rest/7.12.3/#api/user-getCurrent:~:text=api/user/anonymous-,Get%20current,-GET%C2%A0/rest/api)

comments: author: Dishant Sharma
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) thanks for the reply. Yes, I tried it and it is working perfectly fine. But, in my use case, I want to make an API call where I will not have direct access to the confluence interface and I will only have the required admin credentials. So, I was looking to make an API call where I can pass the admin token and other details and the user's mail (I will have access to the user's mail) and it will fetch down the username of that particular user.


author: Radek Dost?l
body: That doesn't make sense, you said you wanted the **current** user's username. I don't see how you can achieve that when you are another person.

How can you make an API call when you can't "access confluence interface". It's web based application and so is REST, same http protocol.

What it sounds like now is that you are trying to simply "get username found by email address over REST", which Confluence doesn't have, you can search for users by usernames/userkeys, but not by email (<https://docs.atlassian.com/ConfluenceServer/rest/7.12.3/#api/user>). To do so you'd need to likely implement your own endpoint making use of either cache or indexed db table (I assume the column is not indexed by default), otherwise the performance would be horrible on large instances.


Tags: confluence-administration

confluence-app

confluence-development

confluence-server

migration-customer-care

new-to-confluence

questions-for-confluence

server
?? symbols are not getting exported into PDF
Asked by Singa Selva Sankar:

I have a confluence page, where ? (gamma) and ? (delta) is being used in several places. When I try to export the content of the page into PDF, ?? is not showing / rendering up in the exported file.

Note: I am in confluence 7.13.7, any help would be much appreciated.


Answers:
author: Florian Bonniec
body: Hi [@Singa Selva Sankar](/t5/user/viewprofilepage/user-id/4193143)

I think you are facing this issue. Please have a look to the workaround.

<https://confluence.atlassian.com/confkb/special-characters-not-exported-to-pdf-1026048337.html>

Regards

comments: author: Singa Selva Sankar
body: Thank you [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)

let me try to add the font in my confluence and check.


Tags: confluence-server

server
Table for input
Asked by Mike Lemmon:

Is there a confluence Gadget or something .. that would allow a viewer of the confluence page to input into?


Answers:
author: Peter Van de Voorde
body: Hi Mike,  

if they don't have edit access they won't be able to change anything on a Confluence page.

But you could take a look at some Marketplace apps that do forms on Confluence: [https://marketplace.atlassian.com/search?product=confluence\&query=Forms](https://marketplace.atlassian.com/search?product=confluence&query=Forms)

Cheers,  
Peter

comments: author: Lukas Ortner
body: If you are interested in forms on your page for user input, I have been using Confiforms to build forms where a user writes directly on the form on the page for e.g., event registration or to display table data for letting tutors choose the exams they can help tutor during online exams and then get notified by mail once we have set the status to done.

Cheers


author: Alex Medved _ConfiForms_
body: Thanks for mentioning [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=datacenter&tab=overview) app, [@Lukas Ortner](/t5/user/viewprofilepage/user-id/4985790)

[@Mike Lemmon](/t5/user/viewprofilepage/user-id/3799418) feel free to try our app and get in touch if you need to validate your use case or need help with implementation

Alex


Tags: confiforms

confluence-server

server

table
Horizontal bar graph of Jira data in Confluence (or Jira)?
Asked by Young Cho:

Hoping you can help with my problem.

I am looking to do a visual that shows the issue statuses of my epics in Jira. Each bar would represent an epic. I found a couple of vertical bar graph gadgets that comes close to what i'm looking for. But the number of epics is limited by the horizontal space.

My epic list is quite long so I need a horizontal stacked bar graph so that I can stack the epics down the screen. It's more ergonomic to scroll down than right.

How can I do a horizontal bar graph in Confluence or even in Jira?

Thank you for any help you can provide.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Young Cho](/t5/user/viewprofilepage/user-id/5045255) ,

If your company uses our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (it's a 3rd party plugin) and we are talking about Confluence, please note that its [Chart from Table](https://docs.stiltsoft.com/display/TFAC/How+to+use+Chart+from+Table+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro supports the Jira Issues macro as a source table.

It means that you will be able to aggregate your issues with the help of the Pivot Table macro, perform calculations with the help of the Table Transformer macro and visualize your data with the help of the Chart from Table macro that includes horizontal bar graph as well.

[Here you may find several examples](https://docs.stiltsoft.com/display/TFAC/How+to+use+the+app+with+Jira+Issues?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) of the dashboards based on the Jira Issues macros.


author: Ravi Sagar _Sparxsys_
body: Hi [@Young Cho](/t5/user/viewprofilepage/user-id/5045255)

These are the limitations of Jira reports, inbuilt reports are great but you can't customise them a lot. I personally use eazyBI a lot for a bit more customised reporting. There are other reporting apps that you can take a look at on the marketplace.

Ravi

comments: author: Gerda Granti?a
body: Thanks for mentioning [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596) ! :)   
Yes, eazyBI allows a lot of customization, and there is an option to have vertical stacked bar charts. See different examples in the eazyBI Demo account: <https://eazybi.com/accounts/1000/dashboards/14871-chart-types>

best,

Gerda // support@eazyBI.com


Tags: chart

confluence-server

filter

graph

issue

jira

server

table

table-filter

table-filter-and-charts
Is Confluence free with Jira Service Management subscription?
Asked by Kim O_Reilly:

I thought I saw an email sometime in the last 6 months about confluence being free to licensed users of Jira Service Management...

Is this true or perhaps it was an enhancement coming?

Thanks very much!


Answers:
author: Andy Gladstone
body: [@Kim O_Reilly](/t5/user/viewprofilepage/user-id/4673803) you may be mistaking the inclusion of Confluence Pages directly into JSM with it being free. Jira Service Management ++customers++ can browse knowledge base articles at **no charge** within the customer portal. Only ++knowledge base contributors++ , such as your agents, will **need to be licensed** in Confluence Knowledge Base.

For Jira Work Management, any organization with paid Jira licenses qualifies for free JWM licenses.

I hope this clarifies the current landscape.

comments: author: Kim O_Reilly
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

Perfect...now that you mention this, it's exactly what I did. Really appreciate your help!!

Kim


Tags: cloud

confluence-cloud
Unable Analytics for Confluence DC
Asked by Ana Martinez Arroyo:

Hello everyone,

I wanna know if its possible to unable the native Analytics for Confluence in Confluence Data Center, version 7.13.7.

Thank you very much!!


Answers:
author: Benjamin
body: Hi [@Ana Martinez Arroyo](/t5/user/viewprofilepage/user-id/4570073) ,

If you mean disable, here' the documentation on how to do so:

<https://confluence.atlassian.com/conf713/administer-analytics-1077914730.html>

-Ben


Tags: confluence-server

server
Your Atlassian Cloud site is currently unavailable.
Asked by Ahsan Nawaz:

Have been facing this issue since Saturday. Can't access the site and I'm a freelance writer and the client needs to share the documentation so I find myself in a quite uncomfortable spot. Please help.  

Confluence is the only product we are using.  

p.s. In the contact support tab, the bar recognizes the site URL but can't contact support as I am not the admin. The client is. Any help is much appreciated.  
Thanks  
![image.png](/t5/image/serverpage/image-id/218900i51D84524514D3381/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Kristin Lyons
body: Can you double check that the URL is accurate? I've seen that message before when mistyping the URL. It should be \[SITENAME\].atlassian.net/wiki


Tags: cloud

confluence-cloud
How to import xml input file to confluence page
Asked by arvind.chaturvedi:

Hello Team, We are looking to find a solution which can help in phasing out the old wiki portal that was built on mediawiki (opensource).  

It has a number of documents, pages available and possible to download in xml format.   
In confluence I don't see any option where we can upload xml based input files.

Here we are looking for a solution which can either help in uploading those xml pages or first convert them into supported format in confluence and then to upload it.


Answers:
author: Andy Gladstone
body: [@arvind.chaturvedi](/t5/user/viewprofilepage/user-id/4036678) unfortunately i have not found any way to import .xml from external systems into a Confluence instance. The only solution I have found and used is [importing Word documents](https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/).

I have not used the tool, but Appfire, a Platinum Marketplace partner, has an app ([HTML for Confluence](https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud&tab=overview)) that can be used to convert xml files into readable content on a Confluence page. This may not help with a mass export-import, but on a page-by-page basis may be a good tool.

comments: author: Andy Gladstone
body: [@arvind.chaturvedi](/t5/user/viewprofilepage/user-id/4036678) if my answer helped you, please consider marking it by clicking the Accept answer button so that others may find it.


author: arvind.chaturvedi
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thanks for the details and sorry to hear that there is no standard approach. we have more then 500 pages and they all has to be transferred to Confluence. [HTML for Confluence](https://marketplace.atlassian.com/apps/252/html-for-confluence?hosting=cloud&tab=overview) can help to convert all xml files in one go ? or will have to convert one by one ?


author: Andy Gladstone
body: [@arvind.chaturvedi](/t5/user/viewprofilepage/user-id/4036678) I have not used the tool, so I cannot state for sure. You should reach out to Appfire. They have an amazing Sales \& Support Team.

<https://marketplace.atlassian.com/vendors/1221170/appfire>

Good luck!


author: Andy Gladstone
body: [@arvind.chaturvedi](/t5/user/viewprofilepage/user-id/4036678) checking in to see if you have been helped or made progress with this. Let me know!


Tags: cloud

confluence-cloud
How do I stop e-mail notifications?
Asked by Elad Shashoua:

e-mail settings, and removing myself from the space did not work.


Answers:
author: Elad Shashoua
body: If you like to stop all email notification, you can cancel email smtp setting in confluence.

[Jeroen Poismans](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1708479) information is useful.

comments: author: Elad Shashoua
body: It is not usefull becasue I already tried it and it doesn't work.


author: Jeroen Poismans
body: Hi there!

Have look at this article:  
<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

In short it explains where you can set which notifications you should receive.

Regards,

Jeroen

comments: author: Elad Shashoua
body: As I wrote, I did it already and it did not work.


author: Alex Koxaras _Relational_
body: Hi [@Elad Shashoua](/t5/user/viewprofilepage/user-id/5044794) and welcome to the community,

Did you also stop watching the space(s)?

<https://community.atlassian.com/t5/Confluence-questions/How-do-we-stop-email-notifications-in-Confluence/qaq-p/1461037>


Tags: cloud

confluence-cloud
Application Link broke after ssl reissue.
Asked by wwee:

I have Jira and Bitbucket hosted on same machine with nginx which i use as a proxy.

I reissue my certificate and follow nginx configuration to update .key and .cert files.  

After that i restart my Nginx server.  
I cheked lock icon on the browser and the certificate is updated to the next year for both web pages (jira and bitbucket). This is on both apps login pages.

<br />

I manage to login into Jira and there was a notification whic i follow to to Application Link section and error message is:  
"Bitbucket MyHost may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally."

Now i cannot login from bitbucket...

How can i fix this problem


Answers:
author: wwee
body: Sooo for thing to work you need to have

1 x file with .key inside it

2 x Full pem file which contains cert, key and some additional info provided in certificate authority e-mail which you will receive after reissuing the new certificate.


author: Jeroen Poismans
body: Hi,

Are you using the keystore in the Jira install directory (\<jira-install\>/jre/lib/security/cacerts)?  

I'm asking because for application link to work both applications must have the certificates of both. So on the keystore Jira is using there should be an entry for the Jira certificate as well as the one for BitBucket and vice versa.

Regards,

Jeroen

comments: author: wwee
body: Not shure. Those instances were given to me when old team left.  

I fix the problem.  

And also as i state, im using NGINX for proxying the connection. So in this case i think keystone is not needed because the NGINX is responsible for the connection not Jira or Bitbucket server.


Tags: bitbucket

certificate

jira

nginx

proxy

server

ssl
How to completely disable email notifications in Confluence?
Asked by Aaron Zingerle:

I have disabled all email toggles in my Confluence settings.

But I still get E-Mail notifications when someone makes edits to a document.

What do I have to change to completely disable E-Mail notifications?

![confluence_email_settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/218849i554CC7C13DD41E73/image-size/large?v=v2&px=999 "confluence_email_settings.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Aaron Zingerle](/t5/user/viewprofilepage/user-id/5044724) ,

welcome to the Atlassian community!

You can't disable all notification email per user basis. Using preferences, you can customize just some type of notification but you wil continue to receive notification for edit, mention, comment and so on.

Fabio

comments: author: Aaron Zingerle
body: I would like to get these types of notifications only via Slack. And don't get any E-Mails at all.

Is there already a feature request for that? To disable all E-Mail notifications in the settings? If not, can we open one?


author: Fabio Racobaldo _Herzum_
body: You can disable all the notification email for all users but not for a specific one.


author: Aaron Zingerle
body: If you disable E-Mail notifications for all users. Can individual users still opt-in for E-Mail notifications?


author: Fabio Racobaldo _Herzum_
body: no, disabling notification impacts all users and they are not able to change their own settings.


author: Peter Van de Voorde
body: Hi Aaron,  

Welcome to the Atlassian Community.

<br />

Could it be that you're still watching certain pages? You can check this under the Watches tab.  

Cheers,  
Peter  

comments: author: Aaron Zingerle
body: Yeah, I am watching some spaces/pages.

I want to continue getting Slack notifications, but I don't want to get any E-Mail notifications.


author: Peter Van de Voorde
body: If you still want the Slack notifications I don't think there is a solution in Confluence.   

You could of course just create a filter in your email client and filter out all Confluence emails directly to your archive/trash. That would give you the same result.  

Cheers,  
Peter


author: Aaron Zingerle
body: Yeah, I was thinking about that, to just set the Confluence sender E-Mail address as spam.

But that would be a hacky way. I would prefer to have a clean solution.


author: Peter Van de Voorde
body: In that case I would suggest that you raise a suggestion/feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>  

Cheers,  
Peter


Tags: cloud

confluence-cloud

email

notification
What kind of social change can I bring using confluence?
Asked by uthpaldas2030:

How to build perception and confidence in the Hindu community in Bangladesh should come in the focus of the global community.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@uthpaldas2030](/t5/user/viewprofilepage/user-id/4697235) ,

this is an uncommon question. Confluence is a collaboration tool. Social changes can be addressed through sharing interesting contents about that theme .

Fabio


Tags: cloud

confluence-cloud
Create team workspace
Asked by Barnab?s Erdei:

I want to create a workspace for my organisation.

When I choose Create, I can only create personal space.

How can I create a workspace for my organisation?  

![confluence_workspace_create.png](/t5/image/serverpage/image-id/218830i5FFDFD9C1F42C437/image-size/large?v=v2&px=999 "confluence_workspace_create.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Barnab?s Erdei](/t5/user/viewprofilepage/user-id/5044645) ,

welcome to the Atlassian community!

If you click "create", you will create a page and not a space. In order to create a space you need to follow this approach <https://confluence.atlassian.com/conf59/create-a-space-792498598.html>

Hope this helps,

Fabio

comments: author: Barnab?s Erdei
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) !  

I haven't Create feature in Confluence header :-(  

![Spaces.png](https://community.atlassian.com/t5/image/serverpage/image-id/218836i40BB01179BCFF073/image-size/large?v=v2&px=999 "Spaces.png")


author: Fabio Racobaldo _Herzum_
body: ciao [@Barnab?s Erdei](/t5/user/viewprofilepage/user-id/5044645) ,

you need to ask to a Confluence Administrator to provide you create space permission. Currently you have not that permission.

Fabio


author: Barnab?s Erdei
body: Thanks for all!


author: Fabio Racobaldo _Herzum_
body: you are welcome [@Barnab?s Erdei](/t5/user/viewprofilepage/user-id/5044645) . Please mark my answer as accepted ;)


Tags: workspace