youngmon/atlassian-qna huggingface dataset:
Virtual assistance
Asked by Gen Mark Dulay:

Hi there,

Is there anyone out there that can give me virtual assistance on pulling out a specific automation rule for my project? I tried to do DIY but the stuff in there is quite overwhelming and look so foreign to me. Zoom or Microsoft Teams meeting would be very helpful.

Thanks.

Gen Mark


Answers:
author: Jack Brickey
body: Hi [@Gen Mark Dulay](/t5/user/viewprofilepage/user-id/5507844) , what do you mean by "pulling out"? What exactly are you attempting to do? Are you trying to get rid of a rule or are you trying to create a new rule or something else? If you were trying to create a rule please provide the details of what you are attempting to accomplish. Also, if you have not already done so, be sure to search the community for similar posts.

comments: author: Gen Mark Dulay
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) ! I'm trying to create a new rule. Creating Confluence page from Jira Done issues. I wanted the comments in the issues to be in the body of the Confluence page. I am aware there is automation function of creating a Confluence page from Jira issues but when the Confluence page has been created all the details only goes to the title of the page. Body of the page is empty.


author: Jack Brickey
body: Hi [@Gen Mark Dulay](/t5/user/viewprofilepage/user-id/5507844) , I don't know of a means of updating a Confluence page from Automation and include the comments. I found a similar post [here](https://community.atlassian.com/t5/Jira-questions/Copy-comments-from-Jira-to-Confluence/qaq-p/2743456) that might be worth a read. It offers two solutions. One is using an addon and the other leverages the APIs.


Tags: cloud

confluence-cloud

jira-service-management

knowledge-base
Sort Page Properties Report Macro by Page Owner
Asked by gina_hall:

I am using the Page Properties Report and have enabled "show owner". I would like the report to sort on the owner but am struggling. I've tried various things in the Sort by field (Owner, owner, current owner, page owner...). Any ideas on what the key is to getting this to sort by the page owner?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@gina_hall](/t5/user/viewprofilepage/user-id/5549507)

You will need to add the Owner as a key on the pages with the page properities macros. even though you can add Owner and date details, the sort function is limited to what is on the pages.

comments: author: Alex Ortiz
body: To echo what [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) wrote,

If/when you select the Show Owner checkbox in the page properties report, this will only show you the page owner, but you can't sort on it. The Sort by field, only works on columns that are in your page properties table. Look at this example: See how I have created a column for owner in my page property table.

![Screenshot 2024-09-18 at 6.57.19?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348053i80B8535AFC47E0E2/image-size/large?v=v2&px=999 "Screenshot 2024-09-18 at 6.57.19?PM.png")


author: gina_hall
body: ah! Gotcha. thanks for the info!


Tags: cloud

confluence-cloud

page-property
How to delete the
Asked by Lexie Tai:

Currently, we don't have the Confluence enterprise license, so we are not able to properly stop users to create external instances. Will need the support team guide us through how to delete those instances in our admin center.

atlassian admin -\> Product -\> Review products.

<https://admin.atlassian.com/o/44d8b4be-fe5f-4d2c-a16e-8d47d70d2418/discovered-products>


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Lexie Tai](/t5/user/viewprofilepage/user-id/5595931)

I believe getting support involved is the only current answer to this. Maybe if enough people need support's help to delete the unapproved instances they will address this outside of enterprise.


Tags: cloud

confluence-cloud
How to connect to a database on a SQL server host with Force Encryption enabled?
Asked by Alfredo Lagrosa:

Hi,

How can I create a profile in the SQL for Confluence app that will connect to a SQL server host that has Force Encryption enabled?

I'm using the values below,

Profile name: Force Encrypt  
Data source name: none  
Setup type: By connection string  
Connection string: jdbc:jtds:sqlserver://server1:1433/database1?ssl=true  
Driver class: com.microsoft.sqlserver.jdbc.SQLServerDriver  
Driver JAR location: confluence/WEB-INF/lib/mssql-jdbc-12.8.1.jre11.jar  
\~\~\~\~\~\~\~  
Error message received is "I/O Error: DB server closed connection"


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Alfredo Lagrosa](/t5/user/viewprofilepage/user-id/2433119)

This document may help. <https://confluence.atlassian.com/confkb/cannot-connect-confluence-to-ms-sql-server-using-force-encryption-591594220.html>

It comes down to modifying the start parameters for Confluence.

comments: author: Alfredo Lagrosa
body: Hi [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) ,

initially, I was going to reply I already tried the recommended resolution, below, in that doc, but, our Data Source profiles are still unable to connect to that SQL server.

    jdbc:jtds:sqlserver://YourConfluenceServer:1433/YourConfluenceDatabase?ssl=true

Yet, there appears to be other recommendations in that doc that I will explore.   
Sorry, if that was not clear earlier.

Also, opened a support ticket with Appfire, the vendor for SQL for Confluence (Pro Edition), which we are using to create our SQL Data Source profiles.  

Also, was able to create a new Data Source profile that can connect to another SQL Server that has forced encryption enabled. The SQL servers, upon a quick review, found

Data Source profile can connect to SQL 2019 Enterprise on Windows 2022 standard with forced encryption enabled.  

Data Source profile can not connect to SQL 2019 Standard on Windows 2019 standard with forced encryption enabled.

Thank You!

Alfredo Lagrosa


Tags: confluence-data-center

confluence-server

data-center

encryption

server
New Update to Comala Doc Mngmt for Data Center Receives Error When Updating the Workflow Parameters
Asked by Deborah D_ Knapp:

We had a recent update to the Comala Document Management for Data Center plugin. Our license Information for Confluence is Confluence 9.0.2. We have created several Comala Workflows for document reviews in Confluence. Before the update, we would load a new workflow Under Document Management. See below.

![image.png](/t5/image/serverpage/image-id/348002iD2583D1A7B1BFD95/image-size/large?v=v2&px=999 "image.png")

*** ** * ** ***

Then we would edit our Parameters on the "Workflow Parameters" page. See below

![image.png](/t5/image/serverpage/image-id/348003i19EABFFF5C56E8D7/image-size/large?v=v2&px=999 "image.png")

*** ** * ** ***

Since the latest update when I use the pencil icon to edit the parameter as shown below and select Save

![image.png](/t5/image/serverpage/image-id/348005iBA03C0F9F6CBB220/image-size/large?v=v2&px=999 "image.png")

*** ** * ** ***

I get the following error:

![image.png](/t5/image/serverpage/image-id/348008iFC0B2177AB00DFCD/image-size/large?v=v2&px=999 "image.png")

*** ** * ** ***

The only work around found is to delete the Workflow (*Owner)* Parameter out of the Workflow on the "Document Management Dashboard" and also remove it from the "Workflow Parameters" page in Space Tools. *Then* re-added the Workflow (Owner) Parameter and update the Workflow on the "Document Management Dashboard." The edited parameter field is detected and is now found on the "Workflow Parameters" page in Space Tools. We shouldn't have to do all of that. We should just be able to edit the Workflow Parameter fields from the "Workflow Parameters" page, but that part isn't working. This is a painful workaround and has caused many hours of extra work. Has anyone else had this issue since the latest update? If this is the wrong forum for this question, please point me in the right direction. Thank you.

Respectfully,

Deborah  


Answers:
author: Kristian Klima
body: Hi [@Deborah D_ Knapp](/t5/user/viewprofilepage/user-id/4291745) and welcome to the community.

This is the right forum to ask the question but perhaps not the best forum to get the answer that might require more details from your environment to solve - I speak as a user of two Comala apps.

I recommend getting in touch with the Appfire (Comala) support team: <https://appfire.atlassian.net/servicedesk/customer/portal/11>


Tags: confluence-data-center

data-center
Calendar events content are totally misaligned with calendar content - by about two days
Asked by Bruce Lagatree:

Calendar events content are totally misaligned with calendar content - by about two days.

When an event is entered into the calendars across the enterprise (more than just one organization is affected) the event appears completely over to the right about two days.

e.g.: For an event scheduled on the 2nd of a given month, the event bubble appears over to the right **near the** 4th or 5th of that month. This misalignment is consistently screwed up in all calendars across the enterprise - and it is NOT due to a time/day offset issue...it is clearly a misalignment in the httml coding, in my opinion. Everyone sees this screwed up misalignment - and it is screwed up regardless of the browser type used.

Appreciate any solutions - if this is a known problem...THANKS!


Answers:
author: Nikola Perisic
body: Welcome to the community [@Bruce Lagatree](/t5/user/viewprofilepage/user-id/4991712)

It does sound like a strange problem. I wanted to replicate the issue from my side, and I've selected the 2nd day of the month, but I haven't encountered with any of these issues.

![Screenshot from 2024-09-18 22-05-08.png](https://community.atlassian.com/t5/image/serverpage/image-id/348013i284427CE655CF1E4/image-size/large?v=v2&px=999 "Screenshot from 2024-09-18 22-05-08.png")

Could you please post a screenshot of the issue you are having and please blur out all of the sensitive informaton.

comments: author: Bruce Lagatree
body: Here is a snap of the calendar events posted for 2 September, but showing up aligned with \~ 5 September :

![AtlassiAN Confluence Calendar Event Alignment Issue.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/348015i9D634B8D8E79CE36/image-size/large?v=v2&px=999 "AtlassiAN Confluence Calendar Event Alignment Issue.JPG")


author: Nikola Perisic
body: Are you using the Confluence Calendar feature or a third party app like Outlook?


author: Bruce Lagatree
body: Confluence


author: Bruce Lagatree
body: The calendars (Confluence) are still not lined up correctly with the calendar days.


Tags: confluence-data-center

data-center
How to change the title from "Questions" to some other text
Asked by Sharat chandra:

Hi,

I am new to confluence and its apps, i have recently installed Question for Confluences app and it shows up as "Questions" on the header, i would like to the text "Questions" to something else, please let know if that is possible.


Answers:
author: Eric Vook
body: Hi Sharat, Welcome!

I'm new to this community and have been using Confluence for under a year.

My suggestion to you is to go along with the standard names for things for a while, and keep a list of desired changes you might like.

Using an out-of-the-box setup makes your experience more comparable to others and fits in with existing documentation. You don't need to convert things like "Questions" into "Ideas" or "HowTo articles" into a "FAQ", when looking at documentation.

Furthermore, you may discover that Confluence features are pretty well thought-out. As a perfectionist, I'm tempted to "improve" and "adjust" everything I use, and sometimes that detracts from seeing and enjoying the good that is there.

Later, of course, it does make sense to customize as needed.
How do I control or limit the questions that appear in the 'Related Questions' section?
Asked by Tanmay Gadkari:

My organization has a large number of Confluence spaces dedicated to each group. We have recently used the Question List macro to build some sort of Troubleshooting section and would like to restrict content only from our space when folks are browsing through the topics.

However, when I pull up an individual question that is built into our space, the right-hand side of the screen contains a 'Related Questions' section that shows questions with matching tags from ALL Confluence spaces within our organization.

Is there any way we can disable that section entirely or limit the questions that appear there to those from our space based on matching tags?


Answers:
author: Marty
body: Hi Tanmay,

I think that related questions is based on an automatic algorithm, rather than configurable.

There are some open feature requests on our public issue tracker that you can vote for

<https://jira.atlassian.com/browse/CQ-554>

<https://jira.atlassian.com/browse/CQ-915>

I hope that helps!

comments: author: Tanmay Gadkari
body: Hi Martyn,

Thanks for your response. I am unable to view the two tickets that you've shared (guessing it's limited to the team working on it).

Is there any way my space admin can remove that section entirely? Or is that also out of scope?


author: Marty
body: Hi Tanmay,

jira.atlassian.com is our public issue tracker, you should be able to register and then see the issue. [https://jira.atlassian.com/secure/Dashboard.jspa](https://jira.atlassian.com/secure/Dashboard.jspa?)

I don't think it's possible to remove that section, but I am not a Confluence expert.
Issue with Use Confluence macros with questions
Asked by JPMorgan Chase ADTools team:

Hi Team,

We installed questions for confluence 2.6.15 on confluence Dc 6.6.7 and the basic functionality of asking questions withing the space works fine.

However, we are not clear how the functionality "Confluence macros with questions" works as described in the wiki : <https://confluence.atlassian.com/questions/integrate-questions-with-your-spaces-407724495.html>

According to the documenation, i created "Ask a question" button from template, but it doesnot give an option to ask a question as described. It simply opens a blank screen when we click on it. please verify and let us know if any changes needs to be made on the template.

Thanks,

bhargavi.


Answers:
author: Diego
body: Hello there Bhargavi!

This issue is known and reported here:

**[CONFSERVER-54005 \| Template doesn't work with the "Ask a question" template from Confluence questions](https://jira.atlassian.com/browse/CONFSERVER-54005)**

The workaround that I could find for this situation was this:
> 1. Click the **Ask a Question** button
> 2. Let the window open
> 3. Click the **close** option
> 4. Click the Ask a Question button again

Doing this should open the question creation!

comments: author: JPMorgan Chase ADTools team
body: Thanks Diego!

Workaround seems to work but the ideal solution would be creating a question in the first attempt. Looking forward for the permanent fix.

Thanks for all the help!
Questions Plugin for Confluence - can I restrict users from creating a topic
Asked by Komal Mathur:

Is it possible to enforce users to pick only a topic that was already created (by admins) and not create a topic when they ask a Question.


Answers:
author: Komal Mathur
body: Hi Jared,

Where do i find the "Only include questions with" property

v2.6.15

comments: author: Jared Brenner
body: Our team uses Confluence Server 6.12.2, so it's possible this is different for you:

![Questions list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/44374i019978354B1C1BA3/image-dimensions/273x355?v=v2 "Questions list.PNG")


author: Jared Brenner
body: Hi Komal,

The Topics field in the Questions macro "Ask a Question" dialog can be prepopulated with any topics you add in the editor, but it's just a string field. Users still have the ability to edit the topic when they enter their questions. You may need to write a user macro if you wish to limit that functionality.

Another option to consider is setting the "Only include questions with" property to "any topic below" and entering the approved topics in the text field. Then the macro will only display questions with those topics.

Good luck!
Where are the settings for 'Questions for Confluence'
Asked by Jos van Reusel:

We're trying out 'Questions for Confluence' so I'm setting up access etc as per the quick start guide. I'm looking for the settings as mentioned [here](https://confluence.atlassian.com/questions/permissions-407724476.html) (and also linked [here](https://confluence.atlassian.com/questions/permissions-407724476.html#Permissions-RepBasedPermissions)) but I'm unable to find them anywhere. From my Confluence main menu (left navbar) I'm able to go to settings (the gears), then I see 'General configuration' but that's it. On the right some Confluence settings are shown but I can not find the Questions specific stuff anywhere. I've tried some other possible entries (like user, groups etc) but to no avail. Has this stuff been moved somewhere else or are the depricated...?

I'm using the 30 day trial license on Confluence cloud and I'm site admin. Any help would be greatly appreciated.


Answers:
author: Jared Brenner
body: Hi Jos,

Those instructions are for Confluence Server 2.6. [Here](https://confluence.atlassian.com/questionscloud/permissions-738361787.html) are the instructions for Confluence Cloud. Many of Atlassian's support pages have a toggle in the top right corner to switch between Cloud and Server, so you'll want to verify the product before reading the instructions.

Good luck!


author: Jos van Reusel
body: That was pretty silly of me. Beginners mistake. Thanks for setting me straight.
How to change "questions" in the side bar to a different language
Asked by Norman Wankowski:

Hi, I switched my confluence to German language, but it didn't change all items.

It still says QUESTIONS in my side bar and the questions module is still in English although it should be German.

Any idea how to change that?


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Norman Wankowski](/t5/user/viewprofilepage/user-id/2633719),

Did you change the language in the user profile or from the General Configuration --\> Languages ?

We have tested it and it does change the name of Question to Fragen.

![Screen Shot 2019-01-30 at 4.20.25 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44078i04CF9C8879D3B3C4/image-dimensions/160x69?v=v2 "Screen Shot 2019-01-30 at 4.20.25 PM.png")  

Thanks,  
Amith Mathur


Tags: developer
How do I constrain question topics to a single space?
Asked by MorganC:

We started using Questions for Confluence about three years ago for a very large project--it quickly became unwieldy and we stopped using it for that reason. However, we have a new project now that we think would be a good candidate for Questions. The problem is, we have all those hundreds of topics and questions in the space already and we don't necessarily want to lose them.

So...is there some way to restrict a new topic set/question set to a single Confluence space? There will be some overlap in naming conventions, but we don't want any of the old questions to appear.  

The documentation isn't very clear on this point. Any help most welcome. Thanks.


Answers:
author: Shannon S
body: Hi Morgan,

This is not currently possible, but we have a feature request for it:

* [CONFSERVER-51707](https://jira.atlassian.com/browse/CONFSERVER-51707) *Hide the ability to ask questions globally (or hide global questions) - enforce all questions to belong to a space*

In addition, you should be aware that if you archive a space in Confluence, questions associated with that space will still appear.

Please feel free to vote on the above feature request, and watch it in order to see any updates.

Regards,

Shannon
Creating a question from questions macro with limited options?
Asked by Jan:

When adding the questions macro to a page, you have the option to add a button for asking questions. Questions via this button will be assigned to the space where the macro was embedded.

Using this button for asking a question you do not see the full dialog as in the questions view, where you can add links, formatting, images and so on.  

Is it possible to get to the full questions dialogue from the macro somehow? Or can I add a link which will create a question automatically assigned to the space in the full dialogue?

Thanks for any hint.


Answers:
author: Shannon S
body: Jan,

I think it should default to the space you're including in the Questions List macro, but you can also try the linking as outlined in the thread below:

* [Solved: Where do I find a macro to include an "Ask a Question" button?](https://community.atlassian.com/t5/Confluence-questions/Where-do-I-find-a-macro-to-include-an-quot-Ask-a-Question-quot/qaq-p/643852)

Check out Alice's reply from our team above.

Could you try that and see if it helps you at all?

Regards,

Shannon
How do I see all Topics in Questions for Confluence?
Asked by Andrew _Zim_ Zimmerman _Appfire_:

Hi there! My organization uses Confluence Server 6.12.2 and we have Questions for Confluence 2.6.15.

For some reason, when I navigate to Questions\>Topics, I only see 8 Topics when I know we have way more than that. When I search for known Topics, nothing displays. Only those initially displayed 8 are searchable in the Topics tab.

I am a Confluence administrator, and we have no "Featured Topics."

How can I view just a list of all the Topics in our Confluence instance? I need to edit a few and provide descriptions/make some featured. However, since they don't appear when searching for them in the Topics tab, I don't know how to get to the edit function.

Thanks for any help! Is this a bug I just missed?


Answers:
author: Andrew _Zim_ Zimmerman _Appfire_
body: Yes, it seems that rebuilding the search index, solved this issue.

comments: author: Vasileios Mantikos
body: Hi [@Andrew _Zim_ Zimmerman _Appfire_](/t5/user/viewprofilepage/user-id/58621), may I ask how do you rebuild the search index?


author: Andrew _Zim_ Zimmerman _Appfire_
body: Hi [@Vasileios Mantikos](/t5/user/viewprofilepage/user-id/4720798) - at the time I wrote this I was on Confluence Server. Here is the [Atlassian documentation.](https://confluence.atlassian.com/doc/content-index-administration-148844.html)


author: Vasileios Mantikos
body: Hi [@Andrew _Zim_ Zimmerman _Appfire_](/t5/user/viewprofilepage/user-id/58621) , thank you for responding. In our case the problem was that the "Questions" space had been archived. Once restored, the topics returned to the tab.


author: Andrew _Zim_ Zimmerman _Appfire_
body: Hi [@Vasileios Mantikos](/t5/user/viewprofilepage/user-id/4720798)

Excellent! I'm glad you were able to solve your mystery.

Happy Confluence'ing.

-Andrew


author: Andrew _Zim_ Zimmerman _Appfire_
body: Would rebuilding the search index within the Admin General Config settings be a possible solution here?


Tags: confluence-app

confluence-server
How can I see what version of Confluence Questions I have?
Asked by Frank Connolly:

I can see the version of Confluence I am running via the ? Help icon \> About, however, I can not find where the version of Questions is listed.


Answers:
author: Jakub Hanak
body: Hello [@Frank Connolly](/t5/user/viewprofilepage/user-id/1876086),

Go to Confluence --\> Settings --\> Manage Apps.

There you should see all the apps installed, after clicking on it you should be able to see the version.

Have a good day,

Jakub

comments: author: Frank Connolly
body: The only Settings option I see is within my own profile in the top right. I am not an admin user - perhaps I need this level of permission to see the Settings --\> Manage Apps options?


author: Jakub Hanak
body: Yes, you need to be either Confluence Administrator or System Administrator (not sure which one now) to see this option.

![manageapps.png](https://community.atlassian.com/t5/image/serverpage/image-id/42461i67257B4B93B7F584/image-size/large?v=v2&px=999 "manageapps.png")

Best regards,

Jakub


author: Frank Connolly
body: I was able to get an admin to confirm my version - thanks!