youngmon/atlassian-qna huggingface dataset:
Personalizing the Dashboard in Confluence Cloud
Asked by Lisa Marschner [Communardo]:

Hello,

is there a possibility to customize the Dashboard in Confluence Cloud in a way that every user only sees his / her OWN content? For example, if there are users from different locations and after the login they would like to see only content which is relevant for them / for their certain location. My idea is to create some spaces for the different locations and then personalize them - in a way I just don't know yet. Does anyone know how to configure this use case?

Thank you in advance.

Regards, Lisa


Answers:
author: James Dellow
body: It depends on what you mean by relevance?  

You could use space (or page) permissions to hide content as a way of personalising content, but that's not always an ideal approach.  

There is also the Recently Updated Macro ,which has an option to show content from the user's favourite spaces - but you users will need to select them for this to work.  

Labels is another way of aggregating content. However, in Cloud you have no easy way out of the box of making use of this in a default dashboard - users would need to navigate to the right page or space for different feeds.  

It would be possible to build something to do this with labels - my News for Confluence Cloud app [https://marketplace.atlassian.com/apps/1215732/news-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215732/news-for-confluence-cloud?hosting=cloud&tab=overview) is essentially a proof of concept for what you need, but it needs a mechanism to personalise to individual users.  

Another option to consider is the Visibility app [https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud\&tab=overview but](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud&tab=overview?but) it could be fiddly to implement if you have many "relevance" options.


Tags: cloud

confluence-cloud
Jira Service Desk Remote Confluence integration
Asked by Lewis Jenkins:

Hello im looking for some help or guidance, i have configured an application link xxx.atlassian.net/plugins/servlet/applinks/listApplicationLinks and connected a separate Confluence site. This is connected and showing as green.

I expected to be able to now link a Service Desk Project Knowledge base to this linked application and its subsequent spaces, is this possible? is there any specific new permissions i must add?


Answers:
author: Andy Heinzer
body: Hi Lewis,

I understand that you are looking to integrate a Jira Service Desk with a Confluence knowledgebase, where Service Desk and Confluence are located on different Atlassian Cloud sites. You can create an application link between these sites, but unfortunately, this knowledge base integration feature is not able to work in those scenarios.

You can see our documentation [Link a Confluence space to your service desk](https://support.atlassian.com/jira-service-desk-cloud/docs/link-a-confluence-space-to-your-service-desk/)
> You can link a space to a service desk project if Confluence and Jira Service Desk have the same Atlassian Cloud domain name.

I have not found any other feature requests for this yet, so I created a new one that I believe would encompass this scenario in [JSDCLOUD-8335](https://jira.atlassian.com/browse/JSDCLOUD-8335). I don't know if this would ever be implemented in the product itself. This specific feature also has the expectation that both applications would have a shared userbase. That is much easier to achieve when running both Cloud applications on the same site.

Right now the only way to do this in Atlassian Cloud is to have these two on the same site.

I hope this helps.

Andy

comments: author: Lewis Jenkins
body: Thanks, the use case was an external service desk customers being able to self manage their own confluence site which would then appear in the knowledge base searching feature of the portal. If I could synchronise two cloud spaces in different sites that would also solve the challenge.


Tags: cloud

confluence-cloud

jira-service-desk

jira-service-desk-cloud
Starting Confluence REST API
Asked by Timur zinin:

Hello dear ATLASSIAN Community,  
according to this article <https://docs.atlassian.com/ConfluenceServer/rest/6.15.7/#api/accessmode-getAccessModeStatus> , how can I confirm (check), that rest api is working and where can I find resource-name to access it? Can you please share some instructions for that?

Thanks in advance, best regards, Timur.


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "resource name"? The urls you are using are part of the REST API, and are the thing I would describe as "resource names", and are documented in the docs you posted in the question!


author: Timur zinin
body: I got how to check it:

```
http://localhost:8090/rest/api/user/current?
```

API is working:

![Screenshot_19.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/62410iD07F1A0EDA492916/image-size/large?v=v2&px=999 "Screenshot_19.jpg")

**Know I just need to know where can I find resource-name to access it.**


Tags: confluence-server

server
Is there an event in Confluence that is fired during exports (PDF / HTML / XML)
Asked by Paul FLYE SAINTE MARIE:

Hello everyone,

I would like to know about a Confluence **Server** (6.15)

* If there is an event in Confluence that is fired when Confluence exports in PDF format (for pages and spaces), HTML format (for spaces), and XML format (for spaces).
* Else, is there a way to simply create events in Confluence (via *ScriptRunner* or Power Scripts? for Confluence Server),
  * if so how ?
  * otherwise "ouin":(

Thank you very much.

Regards.

Paul


Answers:
author: Shannon S
body: Hello Paul,

Good afternoon! From what I gather, you want to know if there's a way to be notified when a user has exported a page or space in Confluence, such as to Word, PDF, HTML, or PDF. Is that correct?

If so, this is not possible.

As for the 2nd part of your question, I am not sure about this. I am moving your case over to the Atlassian Marketplace collection so someone familiar with the 3rd party app capabilities will be able to confirm that for you.

Regards,

Shannon

comments: author: Paul FLYE SAINTE MARIE
body: Hello Shannon,

Yes, it's correct and i'm sad to know we cannot do that.

Thanks for the move and i hope some people can help me on my need ?

Regards.

Paul


author: Shannon S
body: Paul,

Sorry to let you know that. I've also included Adaptavist, the company behind Scriptrunner, so hopefully, someone can let you know which add-on could do that.

Regards,

Shannon


author: Paul FLYE SAINTE MARIE
body: Thanks a lot !

I've got a dirty solution in my mind to do that ... but i prefer to have some advice before launch this solution.

Regards.

Paul.


Tags: adaptavist

atlassian-marketplace

confluence-server

event

scriptrunner
I can't see the "Choose Calendars" option in the Confluence header or space sidebar. Can you help me
Asked by Laura Garcia:

Hi! I'm trying o add a Calendar on my Teams Space but I can't see the option on the Confluence header. Is there any plugin which I must add in advance?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Have you got the team calendars app installed?

comments: author: Laura Garcia
body: mmmm, nope! Is there any option to have a Calendar without this app?


Tags: team-calendars-for-confluence
Add Restriction is throwing 405 Error
Asked by AppConnect:

Hi,

We are trying to add restriction on Page with following request:

![Conf-405.PNG](/t5/image/serverpage/image-id/62398i943D64F100CDD7BF/image-size/large?v=v2&px=999 "Conf-405.PNG")But we are getting 405 Error.

Note: Same request is working fine for OnCloud instance.


Answers:
author: Nic Brough -Adaptavist-
body: Cloud and server do not have the same REST api functions.

If you're getting a 405 from a service, you are using a call it does not support. Have another look at the docs for the REST API to see what you should be calling.


Tags: confluence-server

server
Error with the "Table of Contents" macro
Asked by Jorge Mora:

Hi!

After migrating Confluence Server to Confluence DataCenter, I ran a series of tests to check that the application is working properly.

During these tests, I checked that the "Table of Contents" macro was not working. The macro did not appear when I selected it, it prevented me from saving the page I was editing...

I reported this problem to Atlassian support. After two weeks of investigation, we verified that the error was about the proxy configuration since, if we accessed Confluence by IP, there was no problem with the macro.

Because Atlassian support cannot help me with network configurations, I have been told to ask the Atlassian community.

Situation:

Server 1: Load Balancer -\> Apache  
Server 2: Confluence Node 1  
Server 3: Confluence Node 2

Confluence nodes have the same configuration as Tomcat. Basically, I have added to the server.xml the parameters "proxyName", "proxyPort" and "scheme".

In the Apache configuration, I have followed this guide:

[https://confluence.atlassian.com/confkb/how-to-use-apache-as-a-load-balancer-for-confluence-data-center-970602623.html](https://confluence.atlassian.com/confkb/how-to-use-apache-as-a-load-balancer-for-confluence-data-center-970602623.html "Enlace")

Can you help me understand what's wrong?

Thanks!

Regards

Jorge


Answers:
author: Jorge Mora
body: Any help?

Thanks!

Regards,

Jorge


Tags: data-center
How to set up confluence to view space without logging in?
Asked by Ethan009:

How to set up confluence to view space without logging in


Answers:
author: Pete Singleton
body: You can edit a space's permissions to allow Anonymous Access, which will allow anyone to view the space without being logged in.

<https://confluence.atlassian.com/doc/setting-up-public-access-156.html>

comments: author: Ethan009
body: Hey Good, I will try, thank you.


author: Ethan009
body: Do you have any way for anonymous users to see the documents I uploaded? Can anonymous users download document attachments?


author: Pete Singleton
body: Space Permissions can be granted to anonymous users in the same way they are granted to standard users. If anonymous users are granted View permissions on your space then they will be able to see attachments also.


author: Ethan009
body: Thanks for your help, what if I want more people to see the documentation in my Confluence cloud?
Elements Spreadsheet is not displaying
Asked by SamVijay:

Elements Spreadsheet is not displaying when publishes, it gives error

"An error occurred while getting your document : Unable to import file: File content is not supported"

Tried with Xlsx and CSV still its not working

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/62387i0D57763645452FA4/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Laura Campbell _Seibert Media_
body: Hi,

It looks like you are trying to import an existing file into Elements Spreadsheet. If you are unable to create the Spreadsheet with an import, it could be because the original file includes a functionality that is not supported, such as a pivot table.

It's not possible to import a CSV file, but you could first save it as an Excel file and then import.

If you are still having problems, [please create a ticket on the support portal](https://support.elements-apps.com/portal).

Laura from Elements


Tags: cloud

confluence-cloud
When i click on Alert detail( I-tool) is showing me 'site can't reached'.
Asked by Aviral Singh:

when i click on detail of any alert(i-tool) it show site can't reached, this url come with port but if i manually remove the port from url the i-tool start working.


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what i-tool is and what it has to do with Atlassian?

comments: author: Aviral Singh
body: i -tool belongs to investigation tool which help bank people to investigate alerts/fraud. This come in Case Management System.


Tags: atlassian-support

url
Database collation 'en_US.utf8' is not supported by Confluence
Asked by Onno van der Straaten:

I am testing upgrade of Confluence to 8.3.1. Confluence shows a message on startup after upgrade
> Database: The database collation 'en_US.utf8' is not supported by Confluence. You need to use 'utf-8'.

I am not an expert on the collation stuff in PostgreSQL, why is my database no longer supported?

The only thing I know about collation is that Jira and Confluence need to use different collation which is curious fact so I always try to setup the databases with right collation.

I always thought I was setting up the database per Atlassian instruction. I am also using PostgreSQL 9.6 thinking it is a supported database / version. Is this correct?


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@Onno van der Straaten](/t5/user/viewprofilepage/user-id/551335) ,

JIRA 8.3.x supports PostgreSQL v9.4 and above. If you are using a PostgreSQL version below 9.4, you will need to upgrade your PostgreSQL database.

For more information, please visit the Atlassian Support Platform link:

<https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html>

Additionally, this database collation is an known issue and Atlassian is currently gathering information through there support ticket

<https://jira.atlassian.com/browse/CONFSERVER-58052>

Thanks,

Kiran.


Tags: confluence-server

server
Confluence space permission check
Asked by Anderson Hsu:

Dear all,

How to use sql command to list page list by it's permission and space in postgresql ? Thanks a lot.


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040) ,

I hope the below article will help you to check the space permission through SQL queries.

<https://confluence.atlassian.com/confkb/how-to-check-permissions-for-a-space-via-sql-queries-717062216.html>

Thanks,

Kiran.


author: Kiran Panduga {Appfire}
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040) ,

This plugin SQL for Confluence (Pro Edition) might be interesting to you. It displays results from a SQL query. Data from one or more result sets are formatted and typically displayed as a table. This enables dynamic data to be easily displayed on pages together with documentation and other data. Integrate business intelligence reports with your other collaborative data.Supports JDBC complaint databases, like MSSQL, Oracle, DB2, PostgreSQL, MySQL.  
<https://marketplace.atlassian.com/plugins/org.swift.confluence.sql/server/reviews>

Thanks,

Kiran.

comments: author: Anderson Hsu
body: Dear Kiran,

I know the plugin appliction, but is there sql command for the example.

Best Regards, Anderson Hsu
Change the base url to web adress
Asked by Jens_Gwerder:

I want to configure Confluence Server to the following web adress: "confluence.mywebadress.com"

I already created the subdomain in my web Hosting Panel. The database is also running over the web Hosting.

Right now its still running on the localhost and I already configured the base url under General Configuration in Confluence and also tried to edit the Server.xml file.

This is what I tried: \<Context path="confluence." docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true"\>

Unfortunately this doesn't work and I already looked at some other posts about this but neither of them worked for me. (Firefox says: "Error: Connection failed")

I also checked my anti Virus program (kaspersky) if the ports 80 \& 443 are opened and also port forwareded these ports on my router.

PS: I dont use any proxy or similiar.

What am I doing wrong?

Thank you


Answers:
author: Kiran Panduga {Appfire}
body: Hi [@Jens_Gwerder](/t5/user/viewprofilepage/user-id/3508008) ,

In order to access your confluence instance through confluence.mywebadress.com, you need to add the Proxy details given below in server.xml file.

    proxyName="confluence.mywebadress.com" proxyPort="443" scheme="https"

For more information, please visit the Atlassian KB article

<https://confluence.atlassian.com/kb/reverse-proxy-and-application-link-troubleshooting-guide-719095279.html>

Thanks,

Kiran.

comments: author: JP _AC Bielefeld Leader_
body: I'm not sure, that Jens is using a proxy or wants to...

Jens, you should try:

\<Context path="/" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true"\>

Best

JP
What happened to Confluence? Where are Calendars, retrospectives?
Asked by Ariela Stern:

Confluence looks different... how do I add a calendar? Where is the old retrospective template? How do I use the old version of Confluence?


Answers:
author: James Dellow
body: What version of Confluence were you using and what version are you using now?

It sounds like maybe you've gone from server to Cloud (which does look very different).

Team Calendars has been an optional add-on for many years.

comments: author: Prasad Salunkhe
body: how do we add calendar to cloud version confluence


Tags: retrospective

team-calendars-for-confluence

version
Table columns only visible to certain groups
Asked by Hugo:

Hello,

is it possible to have a portion of a table, lets say the first three columns, visible to all and the rest of the columns only visible to a certain group?

We have a few use cases where this feature would be very helpful.

Thx,

Hugo


Answers:
author: Milan Chheda [INFOSYSTA]
body: Out-of-box, confluence doesn't have this feature. Not sure if this solves your problem completed, but have a look at it: <https://community.atlassian.com/t5/Confluence-questions/Toggle-table-column-group-visibility/qaq-p/93716>


Tags: confluence-server

server
confluence licensed on server, like to migrate, cannot create / apply for developer license
Asked by 4Synergy:

Hello

We have installed and licensed confluence on one of our physical servers. In a few weeks we would like to move the confluence installation to an other server. According to the docs, we should apply for a developer license for setting up the future server environment.

<https://confluence.atlassian.com/display/CONF43/Migrating+Confluence+Between+Servers>

Applying / creation of a developer license shall be possible in the portals admin license detail page:

<https://confluence.atlassian.com/confkb/how-to-get-a-confluence-developer-license-152044449.html>

unfortunately the description of the page seems not to be current any more. In any case there is no option to apply for a developer license.

How shall we proceed / who should we contact?

Best regards


Answers:
author: Nic Brough -Adaptavist-
body: You don't apply for a developer licence, they are automatically available under the main licence key in your my.atlassian.com account on the product page - <https://my.atlassian.com/product>

comments: author: Bastian Stehmann
body: And the description how to get the developer license is still correct in that kb article.

But you should have the limitations in mind that are listed there also.

So if you are on a starter license for example, you can not get a developer license.


author: 4Synergy
body: Hello Bastian

Thanks a lot for your comment, the restriction on the starter license explains the missing option in our case then!

So I assume in we then have to ask for a new eval license, set up the new system and then decomission the previous one, or is there a better solution?


author: Bastian Stehmann
body: Yes, that will be the easiest way to do that.
Can you reference a table in Confluence in your JQL?
Asked by Cholo Sabido:

I'm creating a JQL which I need to use a reference table. I'm planning to use Confluence to house my reference table. Is this possible?


Answers:
author: Bastian Stehmann
body: Hi [@Cholo Sabido](/t5/user/viewprofilepage/user-id/3515644) ,

I don't know way to do something like that in Jira, but if you want to do that in confluence, maybe the table transformer macro may be a solution for you.

It is a part of the table filters and charts app

[https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)


Tags: jql
Can I create a global template using the new editor format?
Asked by Michael Arndt:

I would like to create a global template using the new editor. Is there a way to do this?


Answers:
author: Avinoam
body: Hi again [@Michael Arndt](/t5/user/viewprofilepage/user-id/3049482) ,

There are two ways:

1. Opt in your entire site to the new editor via support.

2. Opt in your new pages + templates to the new editor (I'm happy to follow up via email and help if you're interested in this option).

Thanks,

Avinoam

comments: author: Michael Arndt
body: Yes, please send me an email.


author: Jan St?hle
body: Dear [@Avinoam](/t5/user/viewprofilepage/user-id/1163775)

can you do option 1 for me please?

Thank you!


author: Avinoam
body: [@Jan St?hle](/t5/user/viewprofilepage/user-id/2367211) I've taken the liberty of creating a support request so they can do this for you. You can track it here: <https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-781077>


author: Thoma Bigueres
body: Hi [@Avinoam](/t5/user/viewprofilepage/user-id/1163775)

Can you please send me the details to opt in my new pages and templates to the new editor ?   

Thanks a lot  


Tags: cloud

confluence-cloud
Confluence server mobile: "Something went wrong" before authentication
Asked by Carsten Hoschek:

Hi,

I have an issue with the confluence server mobile app on one device (Sony Xperia Z3 - Android 6) trying to connect to a self-hosted confluence (6.15.7).

After entering the URL the error "Something went wrong - We're not sure what happened, but logging back in should fix it" pops up everytime.

It makes no difference if connected to Wi-Fi or LTE. Rebooting and Re-Installing the app also does not change anything.

At the same time trying the same URL in the browser (chrome) works without an issue.

On other devices the app connects immediatelly, asks for credentials and just works.

I have no idea how to even troubleshoot further. Are there any logs for the mobile app?

Any help is appreciated.


Answers:
author: Maarten Cautreels
body: Hi Carsten,

I'm not an Android or Confluence mobile expert but have you tried clearing the app's data. Even when uninstalling the app some data and settings are left in case you would reinstall later (if I'm not mistaken).

For most Android phones you can clear an App's Data and Caches using the following steps: <https://www.androidcentral.com/how-and-when-clear-app-cache-or-data-android>

Best,

Maarten

comments: author: Carsten Hoschek
body: Hi Maarten,

thanks for the suggestion, unfortunately the issue still remains after clearing data and caches.

Best regards

Carsten


Tags: confluence-server

server
How do I get a link to open in a new tab?
Asked by Natasha Steedman:

Hello

I have added a link that opens an external webpage (not a confluence page).

How do I get the link to open in a new tab vs the same tab?

Thanks


Answers:
author: DPKJ
body: You can use HTML Macro for that currently this is only solution as Atlassian guys closed this issue as won't fix.

```
<a href="https://www.google.com" target="_blank">Google</a>
```

Here adding value of 'target' as '_blank' will open new tab/window.

Forgot to add if you are site admin and want this behavior for all external links read this page <https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html>


author: hannesmas
body: As a confluence user, I appear to not have access to the HTML Macro.

However, there is also the option of using the 'Button Hyperlink' macro. This macro provides an option to open the hyperlink in a new window. Using button style 'subtle' renders a button which more or less has the look of a regular link. But it's still a button after all. As many others, I don't understand why this functionality can't be provided for a regular link.

comments: author: David at David Simpson Apps
body: For security reasons Confluence Cloud does not have the HTML macro enabled.


Tags: link