youngmon/atlassian-qna huggingface dataset:
How to remove this template?
Asked by Ollie k:

Helllo community, how do i delete this annoying template in my recently viewed list?

thanks![Screenshot 2021-11-22 113038.png](https://community.atlassian.com/t5/image/serverpage/image-id/170361iF8F64E146BFEBFFF/image-size/large?v=v2&px=999 "Screenshot 2021-11-22 113038.png")


Answers:
author: Benny
body: This is the worst feature in Trello - they create these "templates" for you and give you no way to remove them.

Their official solution is to just view other boards, but that doesn't work. It only pushes it down to the end. If you have 3 boards, it's the 4th, always there. And when you come back to Trello again, it's in the 1st position again.

I cannot imagine why anyone at Trello thought it was a great idea to create boards that users cannot delete, and force us to view them with the boards we do care about that we use. This is enough to make me stop using Trello.

The product is ***unusuable*** if I don't have control over my own kanban boards and workspaces.


author: Brant Schroeder
body: [@Ollie k](/t5/user/viewprofilepage/user-id/4644252) Welcome to the Atlassian Community

Just look at other boards that you are interested in and that will eventually move out of your recent list. This list holds the last eight boards that you looked at.

comments: author: Ollie k
body: I look at other boards 20 times. the template is still there.


author: Ollie k
body: i have even tried converting it into a board and delete it, the template still remains in the recently viewed.


author: Benny
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)This is not a solution at all. What if you have 7 or less boards (which is 90%+ of users?)

Really you think it's ok to just create boards for users that we can't delete? Do you guys even use Trello at Trello?


author: Ollie k
body: Trello please, it's only a view template , please let us remove it. It's annoying to see something I "just" viewed 3-4 years ago, I don't even dare to view other to choose.
Default Hiding of completed/Checked items in Checklists
Asked by Wikus Erasmus:

Is there a place where I can set the default view of Checklists inside cards to hide the completed tasks/items?  
I have the option to HIDE CHECKED ITEMS. But can this be set somewhere to default to them being hidden?

I can do this each time I open them but it's a little waste of time each day.


Answers:
author: kirstin popper
body: This would be SOOO helpful


author: Ivan
body: Can not not agree here ?

comments: author: Steve Kessler
body: Does anyone know the answer to this? I would really like to know. Ivan your comment makes no sense.


Tags: checklist
Adding an image as attachment from iPhone to a Trello Board
Asked by Maire T:

Hi everyone

I'm just wondering is it possible to add a photo from my phone as an attachment to a Trello board (iPhone 11?). Every time I try to do it I can't save the card. I've tried deleting the app and adding it back as well so now thinking maybe it's not possible as I've only ever added images from my laptop in the past? Would much prefer to do it from the phone thoufh?


Answers:
author: Maire T
body: Bumping this up - can anyone help?


Tags: attachment
Comment time stamp
Asked by Tom Wade:

I work where there is no WIFI or phone signal and when I make a comment on a card the time stamp will only appear when I get connection again and shows the time of connection not the time of the comment. Is it possible to show the time of the timestamp with no signal or possible to change the time of the stamp afterward? The only one that could change a time stamp would be the one that made the comment. Thanks.


Answers:
author: David Bakkers
body: Hello [@Tom Wade](/t5/user/viewprofilepage/user-id/3323500)

Nope. The comment is added when it is received by Trello, whenever that is, and there is no way to 'backdate' when it happened.

comments: author: Tom Wade
body: Thank you for your reply. When off-line may have to start putting the date and time in the comment or find a program that will post the date and time in a comment when off-line. I do like Trello. Thanks again.


author: David Bakkers
body: You could achieve it with a Butler workaround

1. Create a custom text field called 'Dated Comment'

2. Create a rule that whenever someone adds text to that field, a new comment is added.

3. In the text of that comment, use a [variable](https://help.trello.com/article/1157-variables) to put the date / time as well as the text of the custom field. Something like this:

    {username} added the comment {{%Dated Comment}} at {time24} on {dateshort}

PS. If you think my initial answer was correct, please mark it as such, so that the next person who comes looking for this topic will know that.


author: Tom Wade
body: Yes, that will work. Instead of putting text in the custom field, I used a custom field with a check box. Check the box and it adds date and time to a comment. Thanks for the information.


author: David Bakkers
body: I've just re-thought my advice and realised it still won't solve your essential problem, in that Trello still won't know you checked the custom field until you are back online, so the Butler rule will still run after the actual event and record the time it ran, not the time you checked the box.

Sorry, but this is one small disadvantages of using an online platform that is dependant on an internet connection to complete the user's action.


author: Tom Wade
body: I tested it afterward and you are correct that it still does not work when offline. It was a good try and still a good idea. Thanks.
Can?t authorize in Apple shortcuts
Asked by ?????? ??????:

*** ** * ** ***

![97CD1AB0-2B4C-4F5D-AB96-232A58AD4B53.png](/t5/image/serverpage/image-id/170322i421CA7247A71CEFD/image-size/large?v=v2&px=999 "97CD1AB0-2B4C-4F5D-AB96-232A58AD4B53.png")  

I've tried to add "Add Trello card" shortcut.   
I've received error during app authorization


Answers:
author: Alex W
body: This would be related to this: <https://community.developer.atlassian.com/t/pure-wildcard-allowed-origins-on-app-keys-will-no-longer-be-recognized-and-will-be-fully-deprecated/52093>

I recommend reaching out to Apple and send through the link above, but we're also working on our side to find a way to let Apple know. A lot of developers that integrate with Trello/create Trello Power-Ups didn't make the changes required before the change that causes this error was released.


author: Paul A.
body: I have the same issue! Frustratingly i can't find anything on the web about it ...

I've authorized the app and the web site on my m1 mac, but nothing gives...
Can I see a workspace as a Gantt chart?
Asked by David Gabay:

Hi, how are you? If i have 5-10 boards on a workspace, can I see them in a Gantt chart?

I'm assuming that if the answer is yes, I'll need a power up, right?

TIA

-David


Answers:
author: Fabian Lim
body: Hi [@David Gabay](/t5/user/viewprofilepage/user-id/4643299)

Welcome to the community!

Yes, that's the only app that would do it.

Regards

comments: author: David Gabay
body: Thanks....much appreciated. Now...how do I apply a Gantt chart to 3 boards at the same time so I can see what's happening with multiple projects simultaneously?

As far as I can tell, these power ups apply to one board at a time?

Thanks again.


author: Robin Warren _Blue Cat Reports_
body: Hi [@David Gabay](/t5/user/viewprofilepage/user-id/4643299)

We have written abuot the various [Trello Gantt chart options here](https://www.bluecatreports.com/trello-reporting/gantt-charts/)

There are some gotcha's with most of the options there so do check it out to get a decent overview, then give whichever you think look the best a go :)

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)
Is it possible to set a card template as the default for a board?
Asked by Dave Truman:

Hi,

I've set up a lovely template card, so lovely in fact that I want all new cards created on this board to use this template. Is that possible? I haven't been able to find a way how. I suspect it may be a feature in a higher-tier of Trello than I have (the free tier).

Thanks,

-dave


Answers:
author: Vero Rivas
body: Hi [@Dave Truman](/t5/user/viewprofilepage/user-id/734957)

Look at this post, maybe can help you

<https://help.trello.com/article/1211-creating-template-cards>

<https://help.trello.com/article/1187-creating-template-boards>

<https://www.youtube.com/watch?v=2J-HWwTpjdo>

<https://blog.trello.com/6-ways-to-use-trello-templates>

Cheers

comments: author: Dave Truman
body: Hi [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760),

Thanks for the links. I took a look but didn't see any info on how to make a template card the default for the board, so any new card will use that template.

After some further research I think this is a feature in a higher tier of Trello but haven't confirmed.

Thanks,

-dave


author: mydog minton
body: [@Dave Truman](/t5/user/viewprofilepage/user-id/734957) Hey - did you get anywhere with this? I'm looking into doing the same thing.


author: Dave Truman
body: Hi [@mydog minton](/t5/user/viewprofilepage/user-id/5238132) .. Upgrading to a higher tier of Trello is basically the answer. I couldn't justify doing that so I did not get further with this.. Thanks!
How do I transfer my premium subscription to a different account?
Asked by Patty Jazwiecki:

I purchased a premium subscription for myself and one other user. The board has been transferred to his workspace, but the premium purchase didn't transfer with it as we had hoped. I'm leaving my current job and would like to transfer the premium membership and powerups to my coworker. Is this possible?


Answers:
author: Alex W
body: Hi Patty, I can see you raised a ticket about this, I'll let our Advocates (billing and sales) team work this through with you. We don't answer billing questions in the Community if it involves personal data.
Edit cards with a url
Asked by Souk Nomichith:

Is it possible to enter a formatted url into the web browser to interact with a card?


Answers:
author: Vero Rivas
body: Hi [@Souk Nomichith](/t5/user/viewprofilepage/user-id/4021971)

Look at this post, maybe can help you

<https://help.trello.com/article/821-using-markdown-in-trello>

Cheers
How to change my email?
Asked by Jessica M Ditty:

I need to change my email address on Trello but can't figure out how. Do I have to set up a whole new Trello system on my new email and disable my current way? Or is there a way to change the email address on my settings/profile?


Answers:
author: Suvradip Paul
body: Hi [@Jessica M Ditty](/t5/user/viewprofilepage/user-id/4644009) ,

Thanks for posting and welcome to the community.

I think you can go ahead and check this article - <https://help.trello.com/article/773-changing-account-credentials>. So, if you are using Trello with you Atlassian account then you have to change you Atlassian account email as described here or if you are using Trello with out then go to your profile <http://trello.com/my/profile> , click on Profile \& Visibility then change email address.

Please let me know if that helps.

comments: author: Jessica M Ditty
body: I got it changed! Thank you so much for your response and help!


author: Suvradip Paul
body: Great [@Jessica M Ditty](/t5/user/viewprofilepage/user-id/4644009) . Could you please accept this answer if it really helped you so that it helps others in community too?
HTML Macro - table height no longer respected, code no longer executing
Asked by Eric Engel:

Hi,

For the last year I've had a page with an HTML Macro on it, set to 800px height. The macro's primary content is a table, and it has a lot of css/javascript.

The page had not been edited for months, but about a week ago, the height of the table shrank to about 100px, and the javascript stopped working.

For example,

\<a href="#" onclick="javascript\&colon;alert('hi');return false;"\>Click\</a\>

Clicking this used to display 'hi' in a msgbox, now it opens a blank tab (it follows the href to "#")

Has the HTML Macro been changed recently? Is there any way for us as end users to check? ![Untitled.png](/t5/image/serverpage/image-id/231410i50143193DE0B841F/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Eric Engel](/t5/user/viewprofilepage/user-id/4865314)

HTML macro does not exist in confluence cloud. If you have one then this is an app. In that case I think it's best if you contact directly the vendor.

comments: author: Eric Engel
body: Ah yes I'm sorry, I see it is a third-party <https://bobswift.atlassian.net/wiki/spaces/HTML/pages/1003685102/HTML+macro+-+Cloud>


Tags: cloud

confluence-cloud
How can we launch Confluence from another software to provide help documentation for our customers ?
Asked by Fanny Tastet:

Hi everyone :)

I am working in a company that create softwares for customers. Each of these customers have a tailored software, and then they need to have their own documentation.

Then, we would that our customers can launch their own Confluence space (where we have stored their documentation) from a "help" button in their software.

Each of our cutomers have an account in our software. When this press that "help" button, we would like that they access to their account in Confluence, or their company's account: does anyone has ideas of how we can manage this ?

How would connection from another software work ?

Any thoughts will be appreciated :), thank you !


Answers:
author: Jack Brickey
body: Hi Fanny,

so their SW/webpage could have a link to redirect to a Confluence. However, this would not be seamless as they would have to login to confluence.


Tags: access

account

cloud

confluence-cloud
Can't edit Homepage although Edit Button is available
Asked by Eduard Auer:

Hello,

I came across a problem that i cant edit a homepage of a space although the edit button is available.

The Edit button is available as usual, but after clicking it nothing happens.  
I have all permissions and there are no pagerestrictions.  
This only occured on 1 page as far as i know.

After check the developerconsole i discover following Error:

Uncaught TypeError: i.Rte.getEditor is not a function

![edit_error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/231407i5EB2FD0434DC82CC/image-size/large?v=v2&px=999 "edit_error.jpg")

I cant find anything that could solve my problem here.

Best Regards


Answers:
author: Dirk Ronsmans
body: [@Eduard Auer](/t5/user/viewprofilepage/user-id/3715924) ,

Just a wild guess but have you tried another browser to do this?

Do you maybe have some extensions installed in your browser that could be interfering? You can try by going in to an Incognito/Imprivata window and see if it still occurs.

comments: author: Eduard Auer
body: Hi [@Dirk Ronsmans](/t5/user/viewprofilepage/user-id/124602) ,

thanks for your reply.

I tried it with multiple browsers now. Chrome/Edge/Firefox also in incognito mode and it still doesnt let me edit the page. Also no extensions are in use.

![edit_error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/231406i3046BD60AF5E8E57/image-size/large?v=v2&px=999 "edit_error.jpg")

This is the error occuring in the developerconsole


author: Dirk Ronsmans
body: You might want to log this then as a bug with Atlassian so they can take a look directly at your log(s) and see what the error means.

<https://support.atlassian.com/contact>

Do you maybe have apps installed (on the Confluence instance) that interact with the editor? You could try disable-ing them one by one to see if that has any impact.


author: ZPS GPM
body: Hi [@Eduard Auer](/t5/user/viewprofilepage/user-id/3715924)

were you able to solve this problem? It just appeared in our test env after upgrading to 8.5.2


Tags: confluence-server

edit

error

server

space
Has anyone ever integrated Tableau with Confluence?
Asked by Pierre Rochefort:

Hi,

I have a user who wants to use Tableau with Confluence and I was asked if that was possible.

Has anyone ever attempted something like this successfully? If you have, would you mind pointing me in the direction of what you used to make it work?

In the meantime, I will reach out to my Tableau administrator to see if they have any ideas/suggestions on how to make this work.

Thanks

Pierre


Answers:
author: Brant Schroeder
body: [@Pierre Rochefort](/t5/user/viewprofilepage/user-id/4576522) There are apps in the marketplace that support tableu. I would suggest taking a look at those <https://marketplace.atlassian.com/search?query=Tableau>


Tags: confluence-server

server
How to ease export of a bunch of pages ?
Asked by Fanny Tastet:

Hello Confluence community :)

We have stored some product documentation in a Confluence space, and my teammates would need to regularly export documentation in PDF for customers who don't have access to Confluence. These documentations are pretty long and composed of different Confluence pages !

At the moment I can export theses documentations by:

-going to the "export space" function

-choosing the right pages to export and then exporting into PDF

-turning the pdf into word to change the title and author, since we have plenty of dicumentations that we can export

-and then back to pdf !

Not super user friendly for my team mates ... any ideas to improve this would be appreciated ! :)


Answers:
author: Trudy Claspill
body: Hello [@Fanny Tastet](/t5/user/viewprofilepage/user-id/4883522)

I haven't used them before, but perhaps one of these apps would be helpful.

[Scroll PDF Exporter for Confluence Cloud](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud)

[PDF Export Tools for Confluence Cloud](https://marketplace.atlassian.com/apps/1220170/pdf-export-tools-for-confluence-cloud?tab=overview&hosting=cloud)

[Easy PDF Export for Confluence](https://marketplace.atlassian.com/apps/1223109/easy-pdf-export-for-confluence?tab=overview&hosting=cloud)

You could also try customizing the PDF layout, as per

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

comments: author: Fanny Tastet
body: Hi Trudy, thank you very much for your help, I'll check that ! :)


Tags: cloud

confluence-cloud

export
Allow creation of issue without description
Asked by Herv? RANCHIN:

Hello

I want to create issue from confluence, using the macro.  
But if i dont have the field "Description" in my issues i cant create issue using this macro !  
i have the message : "Field 'description' cannot be set. It is not on the appropriate screen, or unknown."

It work if the field is not hide.

Is there a way to configure this confluence macro ?

Or a way to hide description on create transition in the workflow without scriptrunner ?


Answers:
author: Rilwan Ahmed
body: Hi [@Herv? RANCHIN](/t5/user/viewprofilepage/user-id/4939089) ,

Can you directly create ticket in jira without description field ? If no, then you need to check your jira project field configuration, make Description field as optional.

In Confluence, which macro are you using ?   
Can you share your page screenshot in Edit mode and error message if possible.

comments: author: Herv? RANCHIN
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

yes the creation directly on jira works, the description field it not mandatory in the configuration. But i can't "hide" it from the creation screen from the confluence macro.

![macroconfluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/231394i6A82E7F3F7ABE797/image-size/large?v=v2&px=999 "macroconfluence.png")  


author: Rilwan Ahmed
body: [@Herv? RANCHIN](/t5/user/viewprofilepage/user-id/4939089) ,

Seems Description field is not present in Jira project Create screen.

Please go to project settings --\> Screens --\> Expand the screen scheme against the Issue type, click on link mapped to Create Issue action. Check if Description field is present.

<https://docs.servicerocket.com/salesforce-jira/getting-help/knowledge-base/errors-and-error-messages/i-am-getting-the-field-field_name-cannot-be-set-it-is-not-on-the-appropriate-screen-or-is-unknown-error>


author: Herv? RANCHIN
body: hi [@](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)[Rilwan Ahmed](https://community.atlassian.com/t5/user/viewprofilepage/user-id/716861)

its exatly what i want ! I dont want any description in my screens creation ! but i can remove from the screen of the macro !


author: Herv? RANCHIN
body: Even i dont have the field in the screen or the field is hide, the confluence macro block me like it is mandatory


author: Rilwan Ahmed
body: [@Herv? RANCHIN](/t5/user/viewprofilepage/user-id/4939089)   
Description field in confluence macro is **not** mandatory. Ticket can be created without value for Description (unless it is mandatory in Jira).  
Mandatory fields will have red Asterisk near the field name.

There is no option to remove the "Description" field from the confluence macro.


author: Herv? RANCHIN
body: [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

So its not mandatory, BUT you cant remove it ! or hide it even it's empty, i have to let it visible...

Isn't it like a bug ? But ok i get it. i cant do it this way , i have to make a macro hidding description field after creation and copy the values in commentary ...


Tags: confluence-server

macro

server
is there a way to create a confluence user in a specified directory using groovy script?
Asked by Malesys Elie:

Hello,

I'm able to create a confluence user in groovy with the following script :

{code}  
import com.atlassian.confluence.user.UserAccessor  
import com.atlassian.sal.api.component.ComponentLocator  
import com.atlassian.user.UserManager

UserManager userManager = ComponentLocator.getComponent(UserManager);  
UserAccessor userAccessor = ComponentLocator.getComponent(UserAccessor);  
userManager.createUser("TestUser");  
{code}  
but I don't find any way to specify the user directory that should be used.  
can someone help?  
Regards,  
Elie.


Answers:
author: Tansu Akdeniz
body: Hi [@Malesys Elie](/t5/user/viewprofilepage/user-id/583434)

Please check this post which might give a hint.

* <https://community.atlassian.com/t5/Jira-questions/How-to-define-User-directory-while-creating-user-using-script/qaq-p/1681502>

comments: author: Ken McClean
body: Original user never replied, but this seems to be the answer


author: Jacky Zhou
body: Here's how I create a user in Confluence Data Center 8.5.3, and add the user into a group.

Sorry, this didn't answer the question. But I record it here, since when I google how to create a user in Confluence using groovy, this post always comes on the first page. So I'd like to record the codes here, hope it could help someone.

```
import com.atlassian.sal.api.component.ComponentLocator
import com.atlassian.confluence.user.UserAccessor
import com.atlassian.confluence.user.ConfluenceUserImpl
import com.atlassian.user.security.password.Credential
import com.atlassian.user.GroupManager

def userAccessor = ComponentLocator.getComponent(UserAccessor)
def groupManager = ComponentLocator.getComponent(GroupManager)

def user = new ConfluenceUserImpl("foo", "foo", "foo@email.local")
userAccessor.createUser(user, Credential.unencrypted('your password here'))

def group = groupManager.getGroup("some-group")
userAccessor.addMembership(group, user)
```


Tags: confluence-server

server
How to publush in confluence?
Asked by Vuska Xankiwiyeva:

How to publush in confluence?


Answers:
author: Srinatha T
body: Hi [@Vuska Xankiwiyeva](/t5/user/viewprofilepage/user-id/5105501) ,

Welcome to Atlassian community.

Do you mean you want to know how to publish a page? Check the below URL.

* [Create-and-edit-pages](https://confluence.atlassian.com/doc/create-and-edit-pages-139476.html)

Thanks,

Srinath T


Tags: server