Importing Word docs - what is the maximum imported image size?
Asked by Rumceisz:

Hi All,

in the past there was a menu in the Office Connector admin console where we could set the max imported image size of a Word doc:

<https://confluence.atlassian.com/display/DOC/Configuring+the+Office+Connector> (but you can only see this on the picture!)

Now it's gone.

Where could we set or only check these data?

<br />

Thanks in advance,

Rumi


Answers:
author: PeterKoczan
body: Hi,

most likely then this is going to be the mentioned bug (<https://jira.atlassian.com/browse/CONF-15672>)

I suggest you to add a vote on it and share your thoughts in the comments so that it will gain more attention and be fixed sooner in a future release. There's no workaround for this that I know about :(

Regards,

Peter

comments: author: Rumceisz
body: Hi Peter,

thanks for the support!

So that means that there is no image size limit below Confluence version 5?

Thanks,

Rumi


author: PeterKoczan
body: Hi Rumi,

In the latest Office Connector release I still see this option under **Confluence Admin \> Manage Add-Ons \> Office Connector Plugin \> Configure**

Can you please check your plugin version?

Kind regards,

Peter

comments: author: Rumceisz
body: Hi Peter,

we have version 2.1.10

You can see on the attached screen that those menu is missing! Not able to attach screen:((


author: PeterKoczan
body: Hi,

I believe that is not due to the size limitation but rather the following bug: <https://jira.atlassian.com/browse/CONF-15672>

Also, there's a similar problem affecting .docx format only, you may want to try to save the document in the old .doc format and try the import that way.

Kind regards,

Peter

comments: author: Rumceisz
body: Hi Peter,

we tried with the old .doc format and the result is the same buggy.

Best Regards,

Rumi


author: PeterKoczan
body: Hi,

indeed in 4.3.x it is not displayed on the GUI. let me do some quick research and get back to you. (egy?bk?nt ?dv, l?tom Magyarorsz?gr?l vagy :) )

Cheers,

Peter

comments: author: Rumceisz
body: Hi Peter,

thanks for the support! (szia, igen:) ?dv a k?nikul?b?l:)

Rumi


author: PeterKoczan
body: Hi,

As it seems this option is only present since 5.x: <https://confluence.atlassian.com/display/CONF43/Configuring+the+Office+Connector>

4.3 and earlier docs do not mention anything regarding this, thus I believe there was no such limitation for that. Do you face any problem uploading larger images in word documents?

Regards,

Peter

comments: author: Rumceisz
body: Yes, the larger uploaded images show fragmanted.


author: PeterKoczan
body: Hi,

Can you also let me know your Confluence version please?

Thanks,

Peter

comments: author: Rumceisz
body: v4.3.2 we have


author: TamasS
body: of course:

v4.3.2


author: Rumceisz
body: Hi Peter,

have you got any idea where could we check?

Thanks,  
Rumi


author: PeterKoczan
body: Hi Rumi,

Could not find the screenshot. Can you by any chance open a ticket with us at href="http://support.atlassian.com%20"\>http://support.atlassian.com attach the screenshot there and refer to this answers thread. We can investigate there then get back here with the outcome for the joy of public.

Cheers,

Peter

comments: author: Rumceisz
body: Hi Peter,

thanks for the support!

I do it right now.

Rumi


author: Rumceisz
body: Hi Peter,

here is the screenshot.

Thanks,

Rumi

![Connector](https://jira.atlassian.com/secure/attachment/94415/connector.jpg)


author: Rumceisz
body: attached..........


Tags: confluence-administration