how do I link the Jira Projects Pages menu to an existing Confluence space?
Asked by Phil Cripps:

recently Atlassian introduced the JIRA confluence pages view inside JIRA. Which looks like it could be a really usesful feature.

![Capture.PNG](/t5/image/serverpage/image-id/16772i9217639B1D0325F3/image-dimensions/562x304?v=v2 "Capture.PNG")unfortunately all I currently get is an advert to sign up to confluence.

However I already have a confluence space setup for the project.

As an admin of the JIRA project \& the Confluence Space. I have already set up an application link. following the guide <https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html>

![Capture2.PNG](/t5/image/serverpage/image-id/16774i1718B99201D73D3B/image-dimensions/722x187?v=v2 "Capture2.PNG")

Interestingly the following webpage says I only need to set up this one link for everything to be synced [https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html](https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html? "Connect Jira and Confluence with an application link")

But on the JIRA pages view... all I seem to get is advertising to subscribe to confluence.

does anyone know what other settings are needed so that I can see my confluence pages, from the JIRA pages view?

thanks in advance.


Answers:
author: Fadoua
body: Hi Phil,

Are you a JIRA Cloud or JIRA Server? I see the labels JIRA Cloud just making sure as some people think hosting their Apps in AWS means Cloud.

FYI App link is to make JIRA talk to Confluence and vice versa. Not to connect a specific page to your JIRA project.

Why don't you add the link as a shortcut to your project from Project Settings ?

comments: author: Phil Cripps
body: Hello Fadoua,

We are on JIRA Cloud.

I agree enabling the app link does NOT specifically connect the pages. - my query is how to configure this?

I have now added a standard shortcut. But it seems strange to me that Atlassian have added the "pages" menu option in JIRA if you then cannot configure it to link directly to the project's confluences pages.

If it only shows advertising to buy/use confluence and cannot be directly linked, would you know how can it be switched off?


author: Fadoua
body: Since you are a Cloud User, Atlassian for sure has already configured the two apps to communicate. Also I know for Atlassian Cloud users most of the configuration is done by Atlassian.

Please [click](https://support.atlassian.com/contact/#/) here and open a ticket with them to switch it off for you if it is feasible.


author: Phil Cripps
body: I've raised a ticket, i'll let you know what they say


author: Fadoua
body: It will be greatly appreciated!


author: Phil Cripps
body: So it turns out, that if you have separate Confluence and Jira domains, the "application link" does not fully work, as the JIRA pages do not link/display the linked confluence pages.

Atlassian's tech support guy agreed it is a genuine bug.

A bug has been raised for the Atlassian team to fix the problem. [https://jira.atlassian.com/browse/JRACLOUD-69045](https://jira.atlassian.com/browse/JRACLOUD-69045?)

The only work around available currently is to make sure you are using the same domain for Jira \& Confluence. Which for some businesses may not be practical :(


author: Fadoua
body: [@Phil Cripps](/t5/user/viewprofilepage/user-id/1195297)Thank you so much for the update!

Because of you I learned a new information that I could never thinkt about.

Just to make sure that I got it right your JIRA and Confluence have different domains?


author: Phil Cripps
body: yes, we have separate domains for confluence [https://cf1-confluence.atlassian.net](https://cf1-confluence.atlassian.net?) and JIRA [https://controlf1.atlassian.net](https://controlf1.atlassian.net?), they were originally set up separately.


author: Fadoua
body: I guess Atlassian will know better since it is on their network. Again thank you for sharing the knowledge today!


author: Oskar Collin
body: I've just stumble upon this problem myself. All my connections between our Jira and our customers Confluence space works besides linking our Jira project to the customers confluence under "pages" in the Jira project.![Sk?rmavbild 2018-10-26 kl. 11.49.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/36062iCC7A8EE53AEA8F75/image-size/large?v=v2&px=999 "Sk?rmavbild 2018-10-26 kl. 11.49.59.png")


Tags: confluence-cloud

jira-software-cloud