youngmon/atlassian-qna huggingface dataset:
Could have a generic , password/ username, providing access to others who are light users
Asked by Nigel Roocroft:

We are looking to develop a detailed handbook and share with a wide range of users who are just accessing the information like a knowledge library, they won't need admin rights or upload changes, perhaps ability to print off if need be.


Answers:
author: Stephen Sifers
body: Hello Nigel and welcome to the Community!

It sounds like you're wanting to grant access to Confluence to users without them needing to log in or consume a license. With this said, you'll want to take a look at anonymous/public access for Confluence which will allow anyone to access your instance without needing to log in. Additional information can be found at [Setting Up Public Access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html).

If you're wanting to have users login then you will need to have an account per user. Shared accounts/credentials are not allowed per the Cloud terms of service;
> 2.5. Credentials. You must require that all End Users keep their user IDs and passwords for the Cloud Products strictly confidential and do not share such information with any unauthorized person. User IDs are granted to individual, named persons and may not be shared. You are responsible for any and all actions taken using End User Accounts and passwords, and you agree to immediately notify us of any unauthorized use of which you become aware.

Source documentation: [Atlassian Cloud Terms of Service](https://www.atlassian.com/legal/cloud-terms-of-service)

I hope this proves helpful and clarifies how account can be used to access the Atlassian products.

Regards,  
Stephen Sifers
Can I create custom field in Confluence?
Asked by nitin chaudhary:

For example i want to store Category, sub-category and region field for how-to KB articles ?


Answers:
author: Alexander Bondarev
body: Hi, [@nitin chaudhary](/t5/user/viewprofilepage/user-id/3126831) !

I agree with [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) - it is correct free decision.

Also you can try app - [Metadata for Confluence](https://marketplace.atlassian.com/apps/1213690/metadata-for-confluence)


author: Thomas Schlegel
body: Hi [@nitin chaudhary](/t5/user/viewprofilepage/user-id/3126831) ,

I think, the closest thing to a custom field in Confluence are page properties.

Have a look at the following pages to get an idea of them:

<https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>

<https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html>


Tags: confluence-server

knowledge-base

server
Jira and Confluence clone in new instance
Asked by Sudharsan Gopalakrishnan:

We created a clone instance of a Ubuntu server running jira service desk and confluence with Mysql DB in it. After clone creation we modified the confluence.cfg.xml file and did url changes for new instance.

Now when we try to open confluence and jira service desk, both are not opening and JIRA shows error message as below

"Database: JIRA couldn't connect to your database  
JIRA failed to establish a connection to your database.  
This could be because:  
Your database isn't running  
The configuration of your dbconfig.xml file is incorrect (user, password, or database URL etc.)  
There is a network issue between JIRA and your database (e.g. firewall, database doesn't allow remote access etc.)

There are several other solutions you can try, review our documentation and see what works for you. "

Please help us to resolve this issue. Which settings need to be checked/changed for this error msg


Answers:
author: Alexis Robert
body: Hi [@Sudharsan Gopalakrishnan](/t5/user/viewprofilepage/user-id/3128443) ,

this is because MySQL is not started on your cloned instance. It could be due to a configuration error (maybe the hostname or IP bind in my.cnf), you should check to see if any errors are reported in the database logs.

Let me know if you have any questions,

--Alexis

comments: author: Sudharsan Gopalakrishnan
body: Hi,

Could you please help me with the location of my.cnf as well as database logs file location


author: Alexis Robert
body: Hi [@Sudharsan Gopalakrishnan](/t5/user/viewprofilepage/user-id/3128443) ,

this is really something that should be investigated by your Database Administrator or System Administrator, it's very difficult to debug if you're not familiar with it.


Tags: jira-service-desk
Homepage on space
Asked by Louise Holden:

I am hoping someone can please help. I have inadvertently changed the homepage on my space and made one of the pages the homepage. I know how no idea how to revert the 'overview' page to be my space homepage. Any pointers greatly appreciated. Thanks


Answers:
author: Dominic Lagger
body: Hi [@Louise Holden](/t5/user/viewprofilepage/user-id/1679123)

This is very easy and the documentation you can find [here](https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html#SetupaSpaceHomePage-spacehomepageSetanotherpageasyourhomepage).

To edit a space's details:

1. Go to the space and choose **Space tools** \> **Overview** from the bottom of the sidebar.
2. Choose **Edit Space Details**.
3. Enter the page you want use in the **Home page** field then choose **Save**.

Hope this helps

Regards

Dominic

comments: author: Louise Holden
body: Thanks [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) - when I **Edit Space Details** , I don't know how to make the **Overview** the **home page**. I'll keep trying!


author: Dominic Lagger
body: Hi [@Louise Holden](/t5/user/viewprofilepage/user-id/1679123)

When you Edit Space Details, you should be able to change the "Home page". Just search your page, which has to be in the same space. In your case, it could look something like this.

![overview.png](https://community.atlassian.com/t5/image/serverpage/image-id/57167iA99A8DB79C68FC87/image-dimensions/296x203?v=v2 "overview.png")

I hope this helps a little bit more. If not, please let me know.

Regards

Dominic


Tags: cloud

confluence-cloud
how to create a wiki page in confluence?
Asked by Aseem Anand:

hi All,

I am new to confluence and would appreciate if you can share the steps to create a wiki page using Confluence.

Thanks,

Aseem Anand


Answers:
author: Dominic Lagger
body: Hi [@Aseem Anand](/t5/user/viewprofilepage/user-id/3304743)

There is a very good documentation from atlassian itself.

To create a page I recommend you to read this: [Create and Edit Pages](https://confluence.atlassian.com/doc/create-and-edit-pages-139476.html).

For beginners, I would recommend you to read some tutorials to get startet, like this documentation: [Get started](https://confluence.atlassian.com/doc/get-started-777010817.html)

If you have any other specific question, don't hesitate and ask.

Regards

Dominic


Tags: jira
how do i remove someone from a team? not a space or a group
Asked by Debbie:

i created a team and added the wrong member, how do i remove.

Please note I am not talking about group or watcher.

We use cloud version


Answers:
author: Shannon S
body: Hello Debbie,

Thank you for contacting us!

You can remove the member from the team's screen by clicking on the . . . menu:

![Screenshot 2019-06-18 at 12.34.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/57913iF5A5827B62CB03EF/image-dimensions/303x356?v=v2 "Screenshot 2019-06-18 at 12.34.28.png")

Can you give that a try and let me know if you have any trouble?

Regards,

Shannon


Tags: cloud
Confluence "Component" not displaying Jira Projects for new Software Project space
Asked by mike.rohan:

I recently purchased and installed Jira 8.2.1 and Confluence 6.15.4. They are both linked and "connected" via Application Links. But when I try to create a new "Software Project" space in Confluence, the Component list is empty and it will not retrieve any any from Jira. When I try to save the space without a Component, it says "you must specify a Jira project." So, I am at a loss as to how to make Confluence retrieve projects from Jira and display as Components in Confluence when creating a space.

Thanks,

Mike


Answers:
author: Fabian Lim
body: Hi [@mike.rohan](/t5/user/viewprofilepage/user-id/3290131)

Take a look at the following thread for workarounds: <https://community.atlassian.com/t5/Confluence-questions/JIRA-Projects-not-shown-on-Software-Project-Space-creation-in/qaq-p/707691>

It's most likely a permissions issue.
New Editor: How to place small graphics in a grid format?
Asked by Charisma Riley:

Hi, there! We have a bunch of icons we'd like to list on a page so that people can peruse them and pick which ones they want. However, I cannot seem to get more than one image per line. Surely, there must be a way? I saw that the gallery macro is being deprecated (along with every other stylization possibility) in cloud, plus it doesn't allow anyone to resize the images inside the macro, so my icons that should be small are blown up to be big. This should be cake; what am I missing? Having little images, on per line, is ridiculous.


Answers:
author: Shannon S
body: Hello again, Charisma!

Nice to hear from you again.

In order to organize your images in a grid, you can create a table for them, and place the images in each cell.

Please note, it's still not possible to resize images within a table, so you'll want to make sure to have a version of the icon that's as small as you want it to be. If you need them to be able to have the full size, you can attach both to the page, and link the small version to the larger version.

Below you will find the feature request to be able to resize images within a table:

* [CONFCLOUD-65573](https://jira.atlassian.com/browse/CONFCLOUD-65573) *Resizing Images Inside of New Tables is Unclear or Impossible*

Click **Vote for this issue** in order to be automatically added to the list of watchers.

For the first issue, I believe this is related to the following:

* [CONFCLOUD-65597](https://jira.atlassian.com/browse/CONFCLOUD-65597) *Issues with Images using new Confluence editor*

It appears the new editor is forcing images to be on separate lines. You may also vote on this issue and you will also receive updates for it.

I hope that helps, Charisma. Let me know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Re: Not able to find the space after uploading and restor...
Asked by Cathy Tanguay:

Hi,

I restore an external spca (from another Confluence) into mine.

In SQL I can see the key but I can not see the space. I do have "confluence-administrator" permissions. And I did rebuild the index.

But I still can not see the space?

Cathy


Answers:
author: Cathy Tanguay
body: I got to see my space. I was actualy a security problem. I tought I had it, but no. I add my user into the group acces to the space and then I see it.

Thank you

comments: author: Shannon S
body: Hi Cathy,

Thank you for confirming that! Happy to hear you were able to resolve it.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


author: Shannon S
body: Hello Cathy,

Thank you for contacting us. Can you tell me what version of Confluence you are using?

Are you able to [recover the permissions](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html#AssignSpacePermissions-managepermManageandrecoverspaceadminpermissions) to the space? You might not be able to see the space if you need to recover the admin permissions to the space.
> **To recover Space Admin permissions:**

1.
   > Go to **Settings** in the Confluence sidebar
2.
   > Choose**Space Permissions**
3.
   > Locate the space in the **Individual Spaces** list and choose **Recover Permissions**

You can then choose **Manage Permissions** and add any other appropriate permissions to the space. Requests to recover permissions are recorded in the Confluence audit log.

Let me know if you have any trouble.

Regards,

Shannon

comments: author: Cathy Tanguay
body: 6.14.1

And I did make a rebuilt indexation. Style don't see the new space I imported.


author: Shannon S
body: Hi Cathy,

Thank you for providing your Confluence version and confirming that you have already reindexed the instance.

I'm curious to know what were the results of the permissions recovery that I suggested?

If the space is not listed in the **Recover Permissions** menu, you can also try reindexing from scratch, or rebuild the ancestor tables. Reindexing from scratch is different than reindexing via the UI, so you will need to try that too. You can find instructions for both methods below:

* [Spaces are missing from the Space Directory](https://confluence.atlassian.com/confkb/spaces-are-missing-from-the-space-directory-296093273.html)

Another thing you can check is that the space actually exists in your database. You can do this by accessing the database directly and querying:  

```
select spacename, spacekey from spaces;
```

<br />

If the space is not here, then it may not have imported properly, and you will need to try again and check your [Confluence Server Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) for why it might not have imported. If this is the case, then I'll need to know what version the space export was from and the exact process you used to export and then import it into the new Confluence instance.

Looking forward to hearing from you soon!

Regards,

Shannon


Tags: confluence-server
How to find server ID for team calendar plugin of Confluence
Asked by Kent -Yuqiang- Yin:

Hi -

My company recently upgrade Team Calendar plugin for Confluence from server license to Data Center License, and the license# is also increased from 500 to 1000.

But when I try to get the license key from My Atlassian site, it asks me for server id.

How could I get the server ID?

Thanks

Kent


Answers:
author: Lucas Rodrigues de Oliveira
body: hi Kent,

Login as administrator user then click in Administration \> System Info

find for server ID and then you will see it.

comments: author: Kent -Yuqiang- Yin
body: Thank you Lucas for the answer, I could locate the server ID now!


author: Lucas Rodrigues de Oliveira
body: nice! happy to help you :)


Tags: team-calendars-for-confluence
can the status macro automatically change when tasks are complete
Asked by mary.moore:

Using the Decision page template... is it possible to edit the template so that when all action items are marked complete... that the Decision status macro changes automatically to complete?


Answers:
author: Dominic Lagger
body: Hi [@mary.moore](/t5/user/viewprofilepage/user-id/1477997)

Out of the box, confluence does not give you this option.

If you want an automatically change, perhaps an [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) would help with some javascript to check the checkboses (Action items). This needs very good development skills.

Otherwise perhaps is the [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview) something for you?

Hope this helps

Regards

Dominic


author: Natalie Paramonova [Stiltsoft]
body: Hi Mary,

If your tasks are displayed in a table, one more option is to add the status depending on the number of complete/incomplete tasks using SQL query in the [Table Transformer](https://docs.stiltsoft.com/display/public/TableFilter/How+to+use+Table+Transformer+macro) macro.

If you tell me more about the tasks, I can help you to configure the macro.


Tags: confluence-server

macro

page

server

status

template
Clip art in document is not visible when reviewing
Asked by Brian Raley:

As I add clip around into my documentation it is visible in Edit view. Upon save and reviewing document the clip art is not visible.

What am I doing wrong? Reviewing with business teams we need to see the supporting visuals, and I shouldn't have to go to edit mode to do this...

![Clip Art not showing up in Review only in Edit view.JPG](/t5/image/serverpage/image-id/56881i3902E14E9D85A4CF/image-size/large?v=v2&px=999 "Clip Art not showing up in Review only in Edit view.JPG")vs what I see in editor view

![Clip Art shows up in Editor view only.JPG](/t5/image/serverpage/image-id/56883i0536902791AF77A7/image-size/large?v=v2&px=999 "Clip Art shows up in Editor view only.JPG")


Answers:
author: Shannon S
body: Hi Brian,

Welcome to Atlassian Community. It's great to have you.

Could you let me know what format these images are? Are they attached directly to this page, or are you referring to them from another location? From your first screenshot it looks like you're trying to load them from another site, so I'd like to know more about how they are included on the page.

Regards,

Shannon

comments: author: Brian Raley
body: Good Morning Shannon,

I'm using PC Snipping Tool, haven't tried any other tools.

Action: I am snipping and pasting from the tool. They are attached directly to the page 97% of the time. I do import images from time to time \<3%, but that adds steps to the writing of the document, and the results are the same as above. No difference noticed either way.

The attached images are in a JPG file format.

The first screen shot was taken during a webex meeting with client, I had prepared the document and everything look fine in edit mode, but then once saved and opened for review and share, none of the images showed up. Note: the images in the Expand Marco did not show but the images not in Expand Macro did show... It looks like they are trying to load. I refreshed and reloaded the page and it looks like they are just loading.

I saved an image in JPG file and the image size is around 15-30 KB on average. I maybe have about 10 images per page, if there's a loading/size issue.

Thank you,

Brian


author: Shannon S
body: Hello Brian,

Thank you for the information. During my investigation, I discovered that you already raised this as a ticket with our Cloud Support Team.

My colleague Helton suggested that it may be related to [CONFCLOUD-65459](https://jira.atlassian.com/browse/CONFCLOUD-65459) (*Pages with too much content will timeout while trying to be rendered*.)

He suggested that you might break the page up into smaller pages, and see if this solves your issue.

Can you give that a try, and let us know if it works?

Regards,

Shannon


Tags: cloud

confluence-cloud

image
Uploading a website to confluence
Asked by Henry McArdle:

Is it possible to upload a website to confluence? I have a zip file with index/css style sheets and wanted to know if it's possible to do this? Even if I could just upload the index.html and other html files it links too, and have them show up as the website and not just an attachment.

My goal is to have a jenkins build that auto-generates an API documentation site (using docfx) and upload this site to confluence. So far I can upload it to my space, but not actually as a website, it's just the zip file as an attachment.


Answers:
author: Johan Soetens _Dumblefy_
body: Hello Henry,

I'd recommend putting your source code in [Bitbucket](https://bitbucket.org/product/) instead of Confluence.

You might find a platform as [Netlify](https://www.netlify.com/) useful.

comments: author: Henry McArdle
body: We do have it on bitbucket, was just curious if it's possible. Thanks for the suggestion, I'll definitely keep it in mind.

I thought they came out with a new feature or something that allowed you to upload html files to create a 'website' for your space.


Tags: cloud

confluence-cloud

html
Get Full Width Pages in New Editor
Asked by David Steinwedel:

How do I get full width pages using the new editing mode in Confluence? I don't understand why I can only use 1/3 of my screen real-estate.


Answers:
author: John Fenger
body: You cannot its F\*\*\*ing stupid.

Your options are to copy a page that uses the old editor or put your content into a table and make it "full width" by clicking on that arrow thing on the end of the table...

Fair warning full width is not actually full with for some crazy reason its like 80% of the page (24 in 4k monitor). You can also use page columns... but since they got rid of the single column option you have to use 2 columns.

Both of those options suck so i just instructed all our users to copy pages... and try not to hurt themselves when the face-palm themselves reading my recommendation.

comments: author: John Fenger
body: Here are some good places i found to share your feelings on this issue.

<https://community.atlassian.com/t5/Confluence-discussions/The-new-editing-experience-we-re-listening/td-p/1044540>

<https://jira.atlassian.com/browse/CONFCLOUD-65654>


author: Dan Breyen
body: In the latest Confluence cloud, under settings, there is a Further Configuration section with a check box for 'Editor Full Width'. Does checking this solve your issue?


Tags: cloud

confluence-cloud
Is it possible to copy values from a table in Confluence into custom fields on an issue in Jira?
Asked by Michael Mandel:

I'm wondering if it is possible to copy values from a table in a Confluence Cloud page into corresponding custom fields on an issue in Jira Cloud, most preferably triggered by a post function or transition within Jira, but any method where the data from the table can be copied into the custom fields without having to copy and paste the info manually would be great.

In case this doesn't make sense, see below

![ConfleuncetoJira.png](/t5/image/serverpage/image-id/56876i877DA7715D303E5C/image-dimensions/484x141?v=v2 "ConfleuncetoJira.png")

I've tried looking for an Add-on that can do this, but haven't found any, so I'm wondering if anyone knows of any or is this is even possible.

Thanks for the help.


Answers:
author: Inbar Levi
body: ...................... why no answer :(


Tags: atl-adm

cloud

confluence-cloud

jira

jira-cloud
Data Dashboard in Confluence
Asked by Caroline Labrosse:

Hello! I have never used Confluence to create data dashboards. I need to design a page for our IT squads to input their data regularly and then use this data to present regular reporting back to leadership. I want to use only native features/macros of confluence. Do you have any suggestions on how to get started and/or example to show ? any help appreciated to get me started on the right path... Thank you! Caroline


Answers:
author: James Dellow
body: There are lots of macros to help with this, like:

* Chart Macro
* Status Macro
* Roadmap Planner

To aggregate information from different pages (for different teams or projects), also have a look at the Excerpt and Excerpt Include macros, and the Page Properties and Page Properties Report macros.

comments: author: Caroline Labrosse
body: Thank you so much James!!! I will check these out!
mise a niveau de confluence sur le serveru test
Asked by bintou traore:

bonjour , j ai copi? la base de donn?es de production sur le serveur test

aussi le dossier confluence

j ai redemarrer les services httpd et confluence

mais j ai ce message d'erreur

**Message** java.io.FileNotFoundException: /opt/atlassian/confluence/webapps/../confluence/WEB-INF/lib/atlassian-http-2.0.2.jar (No such file or directory)


Answers:
author: bintou traore
body: bonjour quelqu'un peut aider?


author: bintou traore
body: le repertoire /opt/atlassian/confluence/webapps est vide m?me sur le serveur de production que je veux copier

dans le repertoire /opt/atlassian/confluence/confluence/WEB-INF/lib/atlassian-http-1.1.6.jar

j ai ca.

donc je ne sais pas pourquoi l'erreur demande le fichier atlassian-http-2.0.2.jar


Tags: confluence-server

server