youngmon/atlassian-qna huggingface dataset:
How to be notified when a form is submitted
Asked by Lia Capasso:

Hi all,

I have created several forms for other departments to submit their requests to my team. However, I do not receive a notification when a new form is submitted, nor the reporter does (not when he/she submits the form, neither when the request is assigned to a team member).

Ps. I already checked the Notifications page in Project settings, and everything seems to be correctly selected, although I am not sure if it applies to Form as well.

Could you please confirm if it is possible to allow notification to both the Jira Admin and the Reporter when a new form is submitted (regardless of issue type)?

Thank you!


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. If you are using Jira service management then you can refer : [https://confluence.atlassian.com/jirakb/forms-using-automation-to-notify-a-user-when-a-form-has-been-submitted-on-an-issue-1319246880.html#:\~:text=Open%20the%20service%20project%20%3E%20Project,Select%20New%20action%20%3E%20Send%20email](https://confluence.atlassian.com/jirakb/forms-using-automation-to-notify-a-user-when-a-form-has-been-submitted-on-an-issue-1319246880.html#:~:text=Open%20the%20service%20project%20%3E%20Project,Select%20New%20action%20%3E%20Send%20email).

We don't have same option on Jira work management project though.

comments: author: Lia Capasso
body: Thank you for taking the time,Mohanraj. Any chance this could be submitted as an improvement action?
How to strict Menu in Jira?
Asked by Gadai Mas:

Hello, I want to make a project team but will make the website scrict for all user.   
How to close menu 'Create Project' to all user? so, just admin can create project. User still can update project when they are assigned.

Please help, thank you.


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Gadai Mas](/t5/user/viewprofilepage/user-id/5486955)

Please check this community question - <https://community.atlassian.com/t5/Jira-Service-Management/How-to-give-permission-for-creating-projects/qaq-p/1871110>

Please check [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/5318878) answer where he explain create project permissions.

Regards,

Seba


Tags: cloud

jira-software

jira-work-management-cloud
Risk Bowtie Functionality in Jira
Asked by Kate:

Might be more of a "please can I have" kind of question....  

Our organisation uses the Bowtie methodology to capture and mitigate risk within our environment; mainly at a higher/enterprise level. We are currently utilising two Work Management projects to capture the Risks and Controls and linking them to acknowledge their relationships.

While Jira is a great means to capture this information, but it very much a hack to get it to work properly and you can't visualise the information as a bowtie within Jira reporting options. I've had a good look through all the third party apps, but I'm not seeing any good options around this.

Does anyone know of any apps/work being done to allow this to be done better in Jira?


Answers:
author: MN
body: Hi,  

afaik there isnt any good views or special reports for the bowtie. The bowtie expects lot of reusable components like hazards/events/controls. If you could flatten the nice view of bowtie to spreadsheet, then its most likely doable in SoftComply Risk Manager Plus app. Some tips and tricks how to set it up you can ask from us via a demo as well ( [book a call](https://calendly.com/softcomply/softcomply-risk-manager-demo?back=1&month=2024-04) )

best wishes,

Margus

SoftComply


Tags: risk

risk-management
Smart values - issues. Configuring Issue Cloning Confirmation Emails
Asked by Michael Osinibi:

To whom it may concern,

I am currently working on linking an {{issue.url}} from one project to another, along with the {{issue.key}}. This involves creating an automation that clones an issue from one project to another via a JIRA form submission.

After the issue is cloned into another project, a confirmation email is sent to the user to notify them that their form submission has been received.

However, I've noticed that when the user receives the email notification, the {{issue.key}} and {{issue.url}} still point to the existing project where the form was initially created. Is there a way to configure it so that the {{issue.key}} and {{issue.url}} point to the project where the issue was cloned instead?

Thank you for your assistance.


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. You can try the smart value : {{createdIssue}} instead of {{issue}}


Tags: cloud

jira-work-management-cloud
How can I deny permission to edit ONLY the summary in certain status?
Asked by Santino Lucca Castrataro:

Hi! I need to not let users change the summary in a specific status.

I don?t want to deny ALL the permissions to edit, just the summary.

How can I do that?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Hi Santino,

There's no way to do this, as Jira does not have field level permissions.

You can do it as a blanket ban, meaning no-one can edit the summary in any status by removing it from the edit screen, but that's probably not what you are looking for.

Even Behaviours in Scriptrunner can't help you on Cloud - Jira Cloud does not expose the Status to Behaviours, so there's no way to write one that says "If status = X then make field read-only"


Tags: cloud

jira-work-management-cloud
Is it possible to have an issue of higher hierachy than an epic in JWM?
Asked by Amy Le:

Hi all, I am on a team managed JWM and I would like to have an issue higher than an epic.

I have done this before on Jira Software on a company managed project but was wondering if it was possible for this use case.

Thank you!


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. At the point we don't have this option. <https://jira.atlassian.com/browse/JWMCLOUD-493>
Feature Settings Missing
Asked by Mathias:

Trying to turn off "Pages" for my project in Jira Work Cloud. This is apparently not possible.

When accessing "Project Settings" there are no "feature" setting where I can turn this off.

Since we don't use Confluence, this is incredibly annoying...

This is a company managed project, and I am the admin.


Answers:
author: Benjamin
body: Hi [@Mathias](/t5/user/viewprofilepage/user-id/4902567) ,

It's in team managed projects. I haven't seen any documentation for allowing company. managed projects to do this.

Here's the documentation if you decide to use team managed projects.

<https://support.atlassian.com/jira-software-cloud/docs/enable-and-disable-pages/>


Tags: cloud

jira-work-management-cloud
Automation - Add Multiple Watchers
Asked by Kon Vince:

Dear Community

I would like to add an automation in Jira Work Management.

Whenever an issue is updated or created, the watchers should be updated. In addition to already existing observers, the users that are selected in a custom field called  
"Supporting Persons"  
should be added as watchers.  
How can I access this custom field and ultimately put a "for each" loop over it to add the observers?

Thanks for the help!


Answers:
author: Victor Law
body: Hi [@Kon Vince](/t5/user/viewprofilepage/user-id/5485640)

You should be able to clone and add the value from a multi-user picker field with the **Manage Watchers** action in Automation:

Add the **Manage Watchers** action to the Automation with the following SmartValue under the **Add these watchers**:

```
{{issue.customfield_<<SupportingPersons-fieldID>>}}
```

Please update the **\<\<SupportingPersons-fieldID\>\>** according to your environment.![Screenshot 2024-04-28 at 3.52.28?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/320936i211E915C89EE9E1E/image-size/large?v=v2&px=999 "Screenshot 2024-04-28 at 3.52.28?AM.png")

Thank you.


Tags: cloud

jira-work-management-cloud
When status changes - make calendar event
Asked by Elad Sasi:

When status of issue is changed from new -\> sent contract

Automatically an event in google calendar

with the same name as the issue

and the event date will be from one of the properties of the issue

Possible?!


Answers:
author: Fernando Eug?nio da Silva
body: [@Elad Sasi](/t5/user/viewprofilepage/user-id/5485439) , Welcome to the Atlassian Community!

Natively there's no way to implement this request. You can do it using:

* You can use REST API to create the event in Google Calendar. Take in mind that you need to know how to manipulate Google Calendar and Jira API.
* You can use some add-on. Just look for one in [Atlassian Marketplace](https://marketplace.atlassian.com/). Using add-ons you can have a more quickly integration between these tools.

Regards,

Fernando


Tags: cloud

jira-work-management-cloud
Multi-partners projects
Asked by Elham:

Hi,

I would like to create a project plan for a project including 6 partners (each has its own team). I couldn't find this feature, could you please assist me on this issue?

Many thanks,

Elham


Answers:
author: Elham
body: Hi [@Benjamin](/t5/user/viewprofilepage/user-id/3275402)  
Many thanks for your reply.  
I would like to cluster people as a group for each partner, not adding individuals.  
In fact, I dont know how I can plan the project to have a report/output on the contribution of each partner.  
This is for an EU project consisting of 7 partners.  
Many thanks  
Elham

comments: author: Benjamin
body: Hi [@Elham](/t5/user/viewprofilepage/user-id/5485397) ,

For JWM, it might be simpler just to have a partner field created and have a list of the 7 partners. Then you can create a project around specific filters against that field for each partner.

There's also the concept of Teams that may work for you depending on your needs.

<https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/>

See what fits best for you. I would recommend trying both ways just to experiment.


author: Benjamin
body: Hi. [@Elham](/t5/user/viewprofilepage/user-id/5485397) ,

What exactly do you want to do with your. Jira project? You can add as many people as you like to work in the project. Just add the members under people in your. project.

Here's the documentation to guide you:

<https://support.atlassian.com/jira-work-management/docs/add-users-to-your-project/>

-Ben


Tags: cloud

jira-work-management-cloud
Timela template
Asked by Troy Campbell:

Is there a way to produce a template for a repetitive time log, like a meeting that occurs at the same time each day or a task that is done each day, in order to simply click and apply or copy from one day to the next. I can drag a meeting between days, but that moves the log, I would like to duplicate it to other days instead.


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Troy Campbell](/t5/user/viewprofilepage/user-id/4987874). The built-in time tracking features in Jira are pretty rudimentary, which is a polite way of saying no. Not that I know of, anyway.

Atlassian decided long ago not to invest in native time tracking capabilities in Jira and deferred to [their Atlassian Marketplace partners instead](https://marketplace.atlassian.com/addons/app/jira/top-selling?hosting=cloud&query=timetracking), Tempo being the dominant player in this area.

Hope this helps,

-dave


Tags: cloud

jira-work-management-cloud

time-tracking

timesheets
Customs Fields Dependencies
Asked by Mujhahid karim:

I've created a checkbox field and I want a second field to appear, depending on what is selected in that field, asking for other information.

I've seen about dependencies, but I can't find this functionality in my jira.


Answers:
author: John Funk
body: Hi Mujhahid,

You would need an add-on called ScriptRunner Behaviours to be able to do that. And even thon it will depend on the types of fields you are using.


Tags: cloud

jira-work-management-cloud
Calendar View Settings
Asked by Haris Pandzic:

The Jira Calendar View is a great tool, however I have one small issue with it. The settings allow you to change the default week start day. However, its not getting saved anywhere and I have to change it every time I come look at the calendar.

Is there any way to persist the default week start to be Monday instead of Sunday? Is this a project setting unrelated to the Calendar which I can adjust?


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Looks like your requirement is related to : <https://jira.atlassian.com/browse/JRACLOUD-76814>

comments: author: Helena Jeret-M?e
body: No, it is not. This is a bug.

If you give the option to select the weekday for start of the week but then do not save it so that I have to set it every freaking time. then you have a bug with persisting the value user selected.

It's insane that this bug is still there.


Tags: calendar
I need help to find an app that will show me these things below it does not have to show all
Asked by Hiromichi Kikuchi:

It does not need to show all of this but if it is possible I would like to see all of these things

ITEMS NEEDED/WISHLIST FOR REPORTING:

\* Filter by start date/end date, open/closed/completed statuses, assignees, sub-groups of assignees, DEPARTMENT, etc.

\* Sorting by custom fields (or specified fields) and MAINTAINING JIRA/STORY/SUB-TASK in ALL reporting is very important.

\*Permissions - can a manager, for example, have full access to all of just his/her own team's JIRA reporting and tasks but no one else's outside his/her department? Can an individual within that team select other assignee's items (or the entire team) but with limited functions (like can't delete)?

\*USAGE - Can I see how often each person accesses the board and how much time they spend on the board

\*GRAPHS - late/on time for aggregate department and/or individual, perhaps also looking at priority (critical, medium, low, etc. -- system field). ANy other graphs that make sense for a manager to evaluate workload and performance.

\* Consider reporting the need to use the custom DATE COMPLETED field, compared to the DUE DATE (system field?) to determine late/on-time tasks. Can JIRA or JIRA REPORTING APP handle this.

\*PRINTING - Options for reports suitable for distribution within the company (so no JIRA background web page in report) probably PDF.

Thank you


Answers:
author: Trudy Claspill
body: Noting that bullets 1, 2, 5, and 6 have been asked again in a new post here:

<https://community.atlassian.com/t5/Jira-Work-Management-Questions/Is-there-a-way-on-the-dashboard-or-an-app-that-will-show-me/qaq-p/2699331>


Tags: cloud
Acceso bloqueado a proyectos clonados
Asked by Fabiola Quintero:

Hola buenas tardes, soy administrador y recientemente he clonado un proyecto para generar y proyecto nuevo con las mismas caracter?sticas del anterior y cuando quiero acceder al tablero me sale la siguiente notificaci?n ?que puedo hacer para acceder al tablero? mil gracias por su ayuda![error.png](/t5/image/serverpage/image-id/320691i7B90BDD906E763BA/image-size/large?v=v2&px=999 "error.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Could you translate the error message and update the error message please ?. Also make sure you have permission "Browse project" on the new project.


Tags: cloud

jira-work-management-cloud
Trouble with Smart Commits Integration between Jira and GitHub PR
Asked by jungsoo:

Hello! I'm reaching out because I'm having trouble integrating Jira with GitHub for using smart commits.

When I create a pull request on the GitHub website and use smart commit in the commit title, it doesn't work properly. What could be the reason?  

![????.png](/t5/image/serverpage/image-id/320530iDAEB72A7A493E0AB/image-size/large?v=v2&px=999 "????.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Please try following syntax.

PROD-15617 #ready-for-acceptance

<https://support.atlassian.com/jira-software-cloud/docs/process-issues-with-smart-commits/>


Tags: jira

jira-software
User is getting this error
Asked by Yash Pradhan:

Need a guidance for this  
Sorry, we detected an email change that is not supported by your organization's authentication policy. Please log in with an email address that matches your account.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Yash Pradhan](/t5/user/viewprofilepage/user-id/4677554) ,

you need to ask to your Organization Admin to put that email domain to the list <https://support.atlassian.com/organization-administration/docs/add-your-email-domain/>

Hope this helps,

Fabio


Tags: cloud

jira-work-management-cloud
Jira Align Workflow query
Asked by venkateshwarlu:

Hi All,

Can someone help me to explian what workflow functionality Jira Align has for Epic (Portfolio) approvals?


Answers:
author: Allan Maxwell
body: When you define the RACI for a Portfolio Epic workflow, the Responsibility Matrix (see pic) will be populated and for all roles and all workflow steps. A person is identified as being accountable (whether by name, team role, or team membership) is able to approve or reject the completion of an individual step.

The key is to open the Portfolio Epic and click on the Responsibility Matrix link.

![Screenshot 2023-04-06 at 7.36.51 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/250277i6CD9FEE98B639D3E/image-size/large?v=v2&px=999 "Screenshot 2023-04-06 at 7.36.51 AM.png")

comments: author: Allan Maxwell
body: This can be useful in highly regulated environments where only specific people can provide approval that a change will not impact regulatory compliance. If you don't need that level of granularity, a similar process control can be implemented by controlling which roles have access to the Time and Skills tab of the Epic.

![Screenshot 2023-04-06 at 7.49.44 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/250286iEFE19CD1D8B148C3/image-size/large?v=v2&px=999 "Screenshot 2023-04-06 at 7.49.44 AM.png")
Sprint & Date Fields on Features
Asked by Stephanie Davis:

On Features, is there any benefit to using the Target Start Sprint and the Target Completion Sprint? Like, does it drive any views or reports? It doesn't look like it shows up in the Roadmap and certainly isn't on the Program Board.  

Also, I assume the date fields do drive the Roadmap but would appreciate confirmation of that:

* Requested By
* Start / Initiation (why doesn't this auto-populate with a date when the Feature is moved to an active state?)
* Target Completion


Answers:
author: Rae Gibbs
body: [@Stephanie Davis](/t5/user/viewprofilepage/user-id/5152002) Indeed all of these fields drive how work displays on the Roadmap and has no impact on the Program Board. If you have target sprints set, make sure you are viewing the Sprint by PI view of the Roadmap. It will set the endpoints of the feature according to the selected sprints. If there are none, it defaults to the dates of the PI.

![Screen Shot 2023-04-04 at 11.36.33 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/249777iF8195FFF05089E6D/image-size/large?v=v2&px=999 "Screen Shot 2023-04-04 at 11.36.33 AM.jpg")

When these target sprints are set on the feature, it will not drive the planning of the feature on the Program Board, but the target end date set on the feature is viewable in the Quick View on the Program Board to allow for comparison.

![Screen Shot 2023-04-04 at 11.40.34 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/249779i80DF22BC80C24CDF/image-size/large?v=v2&px=999 "Screen Shot 2023-04-04 at 11.40.34 AM.jpg")

If you are using the date fields, that will display in the Month by Quarter view of the Roadmap. It will set the endpoints of the feature according to the selected dates. If there are none, it defaults to the dates of the PI.

![Screen Shot 2023-04-04 at 11.38.44 AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/249778iAD2B79B37F5D6463/image-size/large?v=v2&px=999 "Screen Shot 2023-04-04 at 11.38.44 AM.jpg")
Team Spend Per Point Updates
Asked by Stephanie Davis:

Will the Team Spend Per Point automatically update when ...?

* A sprint's member allocations are changed after the sprint has completed

OR

* The Cost Center rate changes for team members after the sprint has completed


Answers:
author: Jennelle Stearns
body: [@Stephanie Davis](/t5/user/viewprofilepage/user-id/5152002) Here is a great help [article](https://help.jiraalign.com/hc/en-us/articles/4403860985364-Manage-Data-for-Financial-Calculations) that explains when data can be re-baselined

If you go into the closed sprint, change a team member's allocation, and then click on Save, you will receive a pop up box asking you if you want to continue with the change because if you do, you will be changing the team's spend per point. So yes, if you change the allocation and click on continue when that box appears, you can change the team's spend per point.

If you change the cost center rate, it doesn't automatically change the team spend per point for a closed sprint. You must do the following (If you would like to see screen shots for these steps, go to the article above, go to the "Affects Team Cost per Sprint / Spend per Point values" under the Re-Baseline data section and you will see the steps the following sentence "Cost center rates can be re-baselined through the following steps:" :

1. Navigate to the **Administration \> Cost Centers** page, and update the center's **Hourly rate** field.
2. Next, open the Details panel of the program increment that contains the sprint(s) you want to update cost rates for, and select the **Sync Sprints** tab.
3. Under the **Current Anchors** section, click the gear icon to the right of the anchor sprint that you want to update rates for. A **Manage Sprint** panel displays.
4. Select the checkboxes to the left of each agile or kanban team you want to update, and then click the **Reset Cost Rates** button.

comments: author: Stephanie Davis
body: Thank you! This is extremely helpful!


author: Logkatya5
body: Good afternoon. Help me please. I downloaded the Trello app, but I can't register. I have an iPhone 6s. After confirming the correctness of the specified Email in the mail, I am redirected to the Trello application and as if I entered the application, but after half a second the screen glows blue. Left it for 15 minutes, nothing happened. I tried different ways, and different mail, but nothing helps.


Tags: cloud