youngmon/atlassian-qna huggingface dataset:
DB max allowed packet size
Asked by YongDuk Kim:

In Confluence Administration, (Menu : Administration -\> Support Tools - Instant Health)  
I saw the message

'Max Allowed Packet'

-\> checks if the max_allowed_packet variable in your MySQL database is appropriate.

-\> change max_allowed_packet variable to 34M

(<https://confluence.atlassian.com/confkb/exceeds-max-allowed-packet-for-mysql-179443425.html>)

So I changed the max_allowed_packet variable 16M to 32M as maria DB  
recommendation (two times 16M).

<br />

Is it a must to change the max_allowed_packet variable size to 34M?

If it is difficult to change, what is the result?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

* You need to change max_allowed_packet in my.cnf, by default it is located in /etc/my.cnf
* After change parameter you need to restart mysql. before stop your confluence instance.
* That's all

Info:

<https://dev.mysql.com/doc/refman/5.7/en/packet-too-large.html>

<https://stackoverflow.com/questions/8062496/how-to-change-max-allowed-packet-size/8062996>

Cheers,

Tsymzhitov Gonchik

comments: author: YongDuk Kim
body: Thank for your reply.

But I want to know what value is max_allowed_packet variable?

In confluence system, it recommend to set 34M,

but system administrator in my confluence server recommend max_allowed packet size in maria DB is multiple of 2, so 32M.

Is it 34M or 32M?


author: Gonchik Tsymzhitov
body: Unfortunately, in my experience I have set different values for mysql, percona - different values not multiple of 2.

And in documentation in Maria DB, I have not seen any info about multiple of 2.

<https://mariadb.com/kb/en/library/server-system-variables/#max_allowed_packet>

For my instance have set max_allowed_packet = 256M

Because it is need for faster backup.

Hence you can set 64M, for to be in deal with your system administrator:)

Cheers,

Gonchik Tsymzhitov
How do I include an HTML link in confluence that is a file, not a website?
Asked by Robert Bradshaw:

I am creating doxygen from source, and in the Detailed Design page of each module, I would like a link to the doxygen page.

Ie,

file://cld-fs-01/Shared/Engineering/api/index.html

I tried using web links, and I can link [www.google.com](http://www.google.com), but if I put this in, it does not work.

cld-fs-01 is a server in our network where I can copy the built doxygen output, and reference from confluence.

Any suggestions?


Answers:
author: AnnWorley
body: We have had an exhaustive discussion of this subject, please see the [comment by Ted Costales](https://community.atlassian.com/t5/Confluence-questions/Confluence-How-to-place-a-link-to-a-file-on-a-server-share-in-a/qaq-p/258790/jump-to/first-unread-message#) which sums up several of the options.

This article has some useful information as well: [Cannot link to local files from within Confluence](https://confluence.atlassian.com/confkb/cannot-link-to-local-files-from-within-confluence-216958257.html)
How do I use the default dashboard in Confluence, as per the support pages show?
Asked by Andrew Zavitsanos:

Hi,

Let me start by stressing that I am as new as new can be with Confluence!

I have setup a site (currently free trail) and the dashboard looks like this:

![Confluence-1.jpg](/t5/image/serverpage/image-id/7494i3D4F4044681B28D5/image-dimensions/514x254?v=v2 "Confluence-1.jpg")

however, in the documentation I see the default dashboard looking like this

![Confluence-2.jpg](/t5/image/serverpage/image-id/7495i04694706A0B835B0/image-size/large?v=v2&px=999 "Confluence-2.jpg")

How do I change it to use this one?

I am using the cloud based version.

Cheers,

Andrew.


Answers:
author: AnnWorley
body: The Cloud and Server dashboards are different. The second screen shot from the documentation you added is the server dashboard.

If you have time, please let us know specifically which aspects of the server dashboard you like more than the Cloud one, because it will help us improve our Cloud offering.


Tags: dashboard
Set up meeting for a future date
Asked by sarabura:

I would like to set up a meeting using the Confluence meeting template, and I want to set it up for some date in the future. When I create a meeting it does not give me an option to make it in the future - only today. So I have to waste time during the first few minutes of the meeting setting everything up - the agenda, the invitees, goals, etc. I usually have meetings lined up one after the other all morning so doing this earlier in the day is not an option. Recommendations?


Answers:
author: AnnWorley
body: Martin, you can pick any day you like for the meeting date on the meeting template from my test instance:

![DatePicker.png](https://community.atlassian.com/t5/image/serverpage/image-id/7492i253AE98C7707541C/image-dimensions/258x348?v=v2 "DatePicker.png")

Perhaps I am misunderstanding your use case. Please let me know what I am missing, I would like to help.

comments: author: sarabura
body: Didn't realize you can poke it and it becomes editable. It is obvious in hindsight!


Tags: meeting-notes
How do I edit the out-of-the-box Documentation space blueprint Confluence provides?
Asked by Angie Elliott:

I want to edit the Documentation space blueprint that Confluence provides out of the box. However, When I go to the space blueprint category (as an admin), it only allows me to disable them. Is there a way that I can edit the content of that space blueprint to customize it for my company's needs? I also would like to get rid of the Getting started and Making a template pages associated with this space blueprint.

Thanks!


Answers:
author: AnnWorley
body: There are limited customizations you can make using the "Default Space Content" option on the Global Templates and Blueprints page, beneath the list of Space Blueprints: [Customizing Default Space Content](https://confluence.atlassian.com/doc/customizing-default-space-content-61015351.html)

I played with it but could not remove Getting Started and Making a Template from the Documentation Space template using the UI.

To really customize the blueprint will take some development skills. Please see: [Space Blueprints](https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/space-blueprints) and [Write a simple Confluence Space Blueprint](https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/space-blueprints/write-a-simple-confluence-space-blueprint)


Tags: blueprint
Live search macro
Asked by SG:

Is there any way to land the live results from the live search macro to the specific part of the page.

What happens currently is the macro gives results as page. but i want it to land on the specific part of the page which has the "searched" word.


Answers:
author: Brant Schroeder
body: [@SG](/t5/user/viewprofilepage/user-id/1155949) currently there is no feature in live search that will allow for that functionality.
Email notifications disable but I still receive notifications
Asked by Elizabeth Manadili:

I unchecked all the boxes in the email preferences and I still receive Confluence notifications by email.


Answers:
author: Brant Schroeder
body: Even with all of the notifications unchecked in your confluence settings you will receive emails on items you are watching. Go to your settings and select watches. Stop watching everything under there. This should stop most of your emails. You will receive emails for @Mentions still but it should be a lot less than what you are seeing now.
Share a link bookmarklet
Asked by Lalyn Shivers:

Sharing with groups doesn't seem to work in the bookmarklet which is the primary way links would be shared.


Answers:
author: AnnWorley
body: Thanks for bringing this up. We have a report: [Use Groups in @mentions and Sharing](https://jira.atlassian.com/browse/CONFSERVER-26937) which the dev team equates to [Extend 'Mentions' to work with groups as well](https://jira.atlassian.com/browse/CONFSERVER-23015). Your input is welcome on these tickets and if you do vote or comment you will be notified when there is progress on them.

The workaround is to create users with the group distribution lists as email addresses. Then Confluence thinks you are sharing with a user and will resolve the name in the Share pulldown and associate it with the distribution list email. One comment expresses it this way:
> We created user accounts mapped to the group email addresses so you can use them in mentions. The users need to have permissions to the spaces where they will be used either by adding them to specific groups (this can be tricky since you don't want to give them more permissions than the individuals in the group) or explicitly permissioning them to the spaces. To make it look more like a group in the UI we updated the avatar for the users to be a group icon.
filter confluence content based on checkbox selections
Asked by Dan:

Our organization is creating a knowledge base in confluence. We would like a left hand panel listing checkboxes with topics. The body of the page would refresh (filter) based on selections. We would like to model after the Atlassian Agile Playbook. Any ideas how to make this work?

<https://www.atlassian.com/team-playbook/plays>

Thank you!

-Dan


Answers:
author: AnnWorley
body: If you have developers on your team you may be able to write a user macro to provide similar functionality: [Writing User Macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html)

The team-playbook is actually not on Confluence, it's on [Magnolia](https://www.magnolia-cms.com/).


Tags: developer
How can I get the rest API description of all Plugins?
Asked by Daniel Encarnacao:

Hi,

I have an additional question to <https://community.atlassian.com/t5/Confluence-questions/How-can-I-get-the-rest-API-description-of-Jira-Confluence/qaq-p/628486>

Is there a way to get a wadl file for each REST-Service ++***including***++ All REST-Services provided by installed plugins?

Best Case would be to download a single wadl-file or similar.  
(Something like http://\<your.confluence.url\>/rest/application.wadl)

Worst Case would be to get for every single plugin one wadl-file and copy them into one file. (current solution)  
(http://\<your.confluence.url\>/rest/prototype/latest/application.wadl + http://\<your.confluence.url\>/rest/adhocworkflows/latest/application.wadl+etc)

Best regards  
Daniel Encarnacao


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel Encarnacao](/t5/user/viewprofilepage/user-id/1146664) ,

for my knowledge is not possible to retrieve information about all rest api (builtin + apps).

You need to collect that information using rest api atlassian doc for the application and information provide by the app vendor.

Fabio
Is @Mention necessary when replying to someone in a comment?
Asked by US Source Deployment PESdev Account:

When REPLYING to a Comment, and you want to ensure that the person whose comment you're replying to is notified, is it necessary to @mention them in the reply, or, in all replies does Confluence automatically notify all parties @mentioned in the original, upstream comment(s)?


Answers:
author: Brant Schroeder
body: If the person is watching the page then they will be notified. Otherwise to be safe an @mention is the best way to ensure that they get a notification.

comments: author: Rex Card
body: Does the user get a notification each time an @mention is placed in the comments?

For example I create a page (and save) and @mention a user in the first comment. I assume they get a notification.

If I update the page again (and save) or not update the page can I create another comment with an @mention and assume the mentioned user will get another update?

A better question might be for each unique comment created (not edited) with a common @mention will the user receive a notification for each comment?


Tags: comment
In Server Base URL, can our domain be changed?
Asked by Jeffrey Cecilio Ara?a:

We have Confluence.  

1. Can that be changed from our existing (example) <https://abzco.atlassian.net/wiki> to be <https://xyzco.atlassian.net/wiki> ?  

2. Or can I just add-on another domain so to having two Confluence sites:  
<https://abzco.atlassian.net/wiki> and [https://xyzco.atlassian.net/wiki](https://xyzco.atlassian.net/wiki?)  
and this entails a new cost, right?  
For this the intention is to make the abzco as internal and the xyzco as external or public Confluence.  

Thanks in advance for your generous answers.


Answers:
author: Shannon S
body: Hi Jeffrey,

You would need to [migrate to a new Cloud instance](https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html) if you want to use a different URL. It's not possible to add a new URL to an existing instance.

Have a look at the above article and the linked feature request [CLOUD-7184](https://jira.atlassian.com/browse/CLOUD-7184).

Let us know if you have any questions about that.

Kind Regards,  
Shannon

comments: author: Jeffrey Cecilio Ara?a
body: Thanks Shannon. Got that. Cheers.


author: Shannon S
body: You're welcome, Jeffrey! Take care.

Kind Regards,  
Shannon
Confluence Not showing Web page but running
Asked by Finance Department:

I'm having a problem with my instance of confluence that I had running. It was working fine but our disk filled up. I added more space and everyone said that everything was working. That was about a week ago, today I get in and I'm told that they can't access Confluence.

I found this <https://confluence.atlassian.com/confkb/confluence-crashes-due-to-insufficient-disk-space-and-truncated-confluence-cfg-xml-file-119800044.html> which to me looks like it's most likely the case. but what I am confused at is I am in the home directory and I do not see the file that they list, `confluence.cfg.xml`, at all. I find the file in /var/atlassian/application-data/confluence though which is also where the atlassian logs are. I don't see that exact error that they list. Also my confluence.cfg.xml isn't truncated to 0, its listed at 2525 bytes  

Anyclue what else it could be? or a way to fix it with out reinstalling?


Answers:
author: Finance Department
body: So I had a few things going on, I'm not sure how it happened but the log files around the 2nd got changed to root only having RW permissions on them instead the the user created to run confluence. Once I solved that I actually started seeing errors in the log, The one Cache file was unable to be cleaned so I manually cleaned out that directory, everything again was owned by root again. After that I started getting Tomcat errors saying it couldn't connect to the Database. So I logged into the SQL server and everything was fine. The database was online not in any sort of recovery mode, So I double checked the conf file and everything was the same, the owner of the file was the confluence user and had full control. So I renamed the conf file and recreated it line by line, exact text as the user and started the services back up and finally my confluence instance started running again. The 2nd was the day that the hard drive filled up as well, so I'm now in the process of trying to figure out how that happened but I see nothing to lead me to what could have caused it.


author: Nic Brough -Adaptavist-
body: First, check the application and server logs to see what the actual problem is. You don't know if it's disk space - "it's not working" tells you nothing.

Look in \<install\>/log for catalina.out (the server log) and \<home\>/logs for the application logs


author: Finance Department
body: I also have an older clone of the server that appears to be working, would I be able to log into that server and tar that folder, then copy it over to get it to work?


author: Finance Department
body: the only 0 file size I see is the lock file
Template for Application documentation
Asked by Velli Konu:

In out team we maintain and develop a variety of applications (Web application, API's, batch jobs, single page apps etc).

We want to maintain a page for each application, which will help understand not only other developers of what it is about and at the same time for some business users.

Is there a good template that we can use for this? Thanks


Answers:
author: Giuliano C.
body: Depending on your scenario, you can give a try to use one of the mentioned Blueprints in [this article](https://confluence.atlassian.com/doc/blueprints-323982376.html#Blueprints-Fulllistofblueprints), but, the best option might be tied to [create your own blueprint/template](https://confluence.atlassian.com/doc/create-a-template-296093779.html) so you can add it according to your company needs.

Some good advises can be found on [this Community topic](https://community.atlassian.com/t5/Confluence-questions/Confluence-Best-practices-for-application-template-creation/qaq-p/110647/jump-to/first-unread-message) as well. :)
How to disable Google Analytic requests in Confluence
Asked by Xiangwei Yu:

We find Confluence request to Google Analytic when we open a page.

Our Confluence version is 6.2.4.

Is there any ways that we can disable these requests?

Here is the attachment(please see the bottom left):

![google.png](/t5/image/serverpage/image-id/7464iC9F6016DC9C8347E/image-dimensions/248x461?v=v2 "google.png")![google2.png](/t5/image/serverpage/image-id/7465iA45CDB3299D4B5D2/image-dimensions/503x29?v=v2 "google2.png")

Thanks in advance.


Answers:
author: Shannon S
body: Hi Xiangwei,

Has someone from your company added one of the the Google Analytics add-ons on your site to track statistics?

Have a look at your Custom HTML:

**Browse \> Confluence Admin \> 'Look and Feel' - Custom HTML \> Edit**

That may be where the code has been embedded.

Let us know if you have any trouble or questions.

Kind Regards,  
Shannon

comments: author: Xiangwei Yu
body: Hi Shannon,

Thanks for your answer.

I find that there is nothing in the Custom HTML.

Regards

Xiangwei


Tags: confluence-app

questions-for-confluence
User management
Asked by Anurag Ashok:

I have integrated the Active Directory in JIRA.

We have 25 users license available for JIRA and 10 for confluence.

Let me know how to give the access of confluence to particular users.

Confluence is integrated with JIRA.


Answers:
author: Shannon S
body: Hi Anurag,

It appears your colleague asked a very similar question about the same time you did:

<https://community.atlassian.com/t5/Jira-questions/User-Management/qaq-p/652730>

[@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) has answered there, so perhaps you be able to get the details you need for the setup.

Let us know if you have any questions!

Kind Regards,  
Shannon
Conflunnce: Migration to another server and db server.
Asked by Sebastian P:

Hi guys!

We're using now Confluence Server on test server (with H2 db).

We'd like to migrate to production server and to MS SQL db.

Could you please tell me what should we do first?

Migrate to MS SQL db on test server and then migrate to production server?

or

Migrate to production server and then migrate to MS SQL on production server?

Thanks in advance!


Answers:
author: Peter DeWitt
body: [@Sebastian P](/t5/user/viewprofilepage/user-id/831827), I would recommend migrating to the new server and then upgrading the DB. If you take this approach, you will be able to leave you current production server ad-is and have a roll back should anything go wrong with the move and upgrade.

comments: author: Sebastian P
body: [@Peter DeWitt](/t5/user/viewprofilepage/user-id/356173)thanks for an answer.

We did like you mentioned, and we've just migrated Confluence to another server (new instance is running with H2 db).

Add-ons weren't migrated, is it right behavior or sth went wrong?
Leave Management
Asked by Arthur Bosch:

Anyone know of an effective Confluence plug-in that I can use for leave management?


Answers:
author: Peter DeWitt
body: [@Arthur Bosch](/t5/user/viewprofilepage/user-id/1140522), take a look at Team Calendars.


author: Davin Studer
body: You could check out ConfiForms as well. It gives you the ability to put structured data inside Confluence and if the data has a date component you can visualize it on a calendar ... and that just scratches the surface of what ConfiForms can do. I don't work for them and have no affiliation with them, but honestly, it is hands down the best add-on we have purchased for Confluence.


author: Davin Studer
body: \*\* Removing my duplicate post
Upgrade path from 6.0.0
Asked by Rahul Bansal:

We are using Atlassian Confluence 6.0.0-OD-2016.12.4-1123 version hosted by self in our organization and are looking to upgrade to the latest version.

As I checked some forums, I came to know that Atlassian Confluence 6.0.0-OD-2016.12.4-1123 is not a supported version and there is no path to upgrade from this version.

Please help with answering the following:

* Can we upgrade from Atlassian Confluence 6.0.0-OD-2016.12.4-1123 version
* What are the steps or required documentation for this upgrade


Answers:
author: Nic Brough -Adaptavist-
body: No, you can't safely upgrade.

What you'll need to do is export from there (the xml backup route), then create a temporary 6.0.latest server version, and import into there. You can then upgrade it to 6.3 or 6.4 etc as desired.

comments: author: Rahul Bansal
body: Thanks Nic. I'll study the process and contact you if needed.
I'm getting Unknown macro: 'mathinline' and unknown macro: 'mathblock' error in wiki pages
Asked by Navin Karmarkar:

I'm getting Unknown macro: 'mathinline' and unknown macro: 'mathblock' error in wiki pages![macro.JPG](/t5/image/serverpage/image-id/7459i1199292C1BD9E855/image-size/large?v=v2&px=999 "macro.JPG")


Answers:
author: Nic Brough -Adaptavist-
body: Your administrators have removed or disabled the add-on that provides those macros (or, they were user macros which they have turned off).

They may have upgraded and invalidated the add-on, that's often a route to these sort of errors.

comments: author: Navin Karmarkar
body: Yes, I'm the admin. do you have any idea which add on use for this?


author: Ievgen Chernov
body: Hi Navin. Did you get any resolution on it? Do you use hosted or cloud-based Confluence?

Thanks,

Eugene


author: Navin Karmarkar
body: Yes, issue sorted. Plugin was expired.


author: Ievgen Chernov
body: Could you tell how you fixed it please??


author: Navin Karmarkar
body: There is a plugin (i forgot the name) which was expired.

Can you check your add ons status?
How to export custom "Event Types" from Team Calendar in confluence
Asked by Venkat:

How to export custom "Event Types" from Team Calendar in confluence


Answers:
author: Vero Rivas
body: Hi [@Venkat](/t5/user/viewprofilepage/user-id/1155779)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/export-team-calendars-content-to-other-calendars-1044780512.html>

<https://confluence.atlassian.com/teamcal/custom-event-types-659785408.html>

<https://confluence.atlassian.com/teamcal/event-types-660966804.html>

Cheers