youngmon/atlassian-qna huggingface dataset:
Automation to Create Task and Sub-Task under it when Epic is created
Asked by Arun Unnikrishnan:

I am trying to build an automation to standardize the out process.

```
When an Epic is created,?

Automatically create Task 01, Task 02 under the Epic?

And Create SubTask 01 and?SubTask 02 under Task 01?

SubTask 03 and?SubTask 04 under Task 02
```

Below is what I tried but not able to achieve what i want. The task and Sub-task is getting created under the epic. I am aware that I can achieve this using two automations but I would like to know if this can be done using a single automation.

![Screenshot 2024-07-02 203520.png](/t5/image/serverpage/image-id/333064i94FCEBBDF38F0EBF/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 203520.png")

![Screenshot 2024-07-02 203531.png](/t5/image/serverpage/image-id/333065i94B675493D5A5B7B/image-size/large?v=v2&px=999 "Screenshot 2024-07-02 203531.png")

Nb: have already gone through some older posts in community and that didn't help.


Answers:
author: Trudy Claspill
body: Hello [@Arun Unnikrishnan](/t5/user/viewprofilepage/user-id/5203881)

You need to change your For Each branch from "Current Issue" to "Most Recently Created Issue".

Creating a new issue within a rule does not automatically make it the "current issue" (the issue upon which the rule will operate). So you need to change the focus of the rule to that newly created issue using the "most recently created issue" option.

comments: author: Arun Unnikrishnan
body: Thanks [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

Lets say the automation ran and created the Task 01, now the the rule will check for the Most Recently created issue and create sub-task under it. Fair enough.

What if soon after Task 01, someone manually creates another issue (could be task or sub-task)x, will this affect the automation? Asking this since 'Most recently created issue' will only only for the issues created using automation OR will check for all issues irrespective of who created it.


author: Trudy Claspill
body: "Most recently created issue" is limited to the context of the Automation Rule's current execution. It doesn't consider issues created in other ways; by users, by other automation Rules, by integrations with other tools.


author: Arun Unnikrishnan
body: Thanks for the clarification [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)


Tags: automation

cloud

jira-cloud
Can't share a dashboard with a group although I am member of that group
Asked by Gabby Balta:

Hi, I've created a group of users to share a specific dashboard but although I am a member of that group, it still doesn't come up in the list.

Any potential fixes?


Answers:
author: John Funk
body: Hi Gabby - Welcome to the Atlassian Community!

Was the dashboard already created before you created the group? If so, it might be that you need to refresh the dashboard so that you'll see the group. If that doesn't work maybe even try another browser.


author: Dani?l
body: Hi [@Gabby Balta](/t5/user/viewprofilepage/user-id/5177665) ,

So I take it you logged in to **admin.atlassian.com**when to your Organization --\> Directory --\> Groups and created a new group with access to the Jira product.

Did you type the name of the group in de 'Select group' list? It only shows the first five groups.

Is the group available when you go to 'Dashboards' --\> 'View All Dashboards' --\> 'Group' ?


Tags: cloud

jira-cloud

jira-software
How do I limit others from seeing each others timesheets on Timesheet tracking for JIRA
Asked by Elmarie Kleingeld:

Hi - on the timesheets, i only want admins to see all timesheets. I dont want juniors to see seniors work for example.


Answers:
author: Trudy Claspill
body: Hello [@Elmarie Kleingeld](/t5/user/viewprofilepage/user-id/5534373)

Welcome to the Atlassian community.

Are you referring to this app?

[https://marketplace.atlassian.com/apps/1216988/timesheet-tracking-for-jira?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1216988/timesheet-tracking-for-jira?tab=overview&hosting=cloud)

Have you reviewed the documentation provided by the app vendor? You can find a link to that under the Support tab of their app listing in the Atlassian Marketplace.

Have you posed the question to the app vendor? You can find ways to contact the vendor under the Support tab of their app listing in the Atlassian Marketplace.


Tags: addon-jira-timesheet-plugin
issueFunction in issuesInEpics to list more than 1 level
Asked by Zolt?n Somodi:

Hi,

I have the situation where I have EPIC's, Features and Stories. The Stories are linked to Features as child-parent (Story has its parent link to the corresponding Feature). The Features has Epic link to the epic.

What I want to do is to list all Feature and Story under the epic on a KanBan board.

Till now we used the structure without Feature layer: Stories were linket directly to the Epics and the Kanban board had the following filter:

issueFunction in issuesInEpics("filter='Cable active business epic'") OR filter = "Cable active business epic" ORDER BY Rank ASC

The "Cable active business epic" was a filter that excluding the Epics that are in "Done", "Hold", "On market" etc phases.

I created Features and started to delet the epic links from the Stories (and link them to the Features as child - parent).

But in this scenario only the Features are visible on the KanBan board, and the Stories below are not.

How could I resolve this issue?

Thanks in advance!


Answers:
author: Laurie Sciutti
body: Hello [@Zolt?n Somodi](/t5/user/viewprofilepage/user-id/5534355) and welcome to the Community! Do you use ScriptRunner? If so, use the portfolioChildrenOf(Subquery) JQL function. Ref: <https://docs.adaptavist.com/sr4js/latest/features/jql-functions/included-jql-functions/portfolio#portfoliochildrenof>

comments: author: Zolt?n Somodi
body: Thanks for your answer! I did not know if we use ScriptRunner, I will ask an admin but I see that, the Jira knows the portfolioChildrenOf and offer it when I start typing. Also it is not running on error due to unknown script but rather my subquery, filtering is not ok.

So probably it will work but I cannot parameter it correctly.

At the moment I am using this:

issueFunction in issuesInEpics("filter='Cable active business epic'") OR filter = "Cable active business epic" ORDER BY Rank ASC

And first tried this:

issueFunction in portfolioChildrenOf("filter='Cable active business epic'")

But simply not finding anything. No error message.


author: Zolt?n Somodi
body: I tried this as well:

issueFunction in portfolioChildrenOf("filter='Cable active business epic'") OR filter = "Cable active business epic" ORDER BY Rank ASC

It at least resulted something without error. But list only the epics so nothing from below the epics.


author: Zolt?n Somodi
body: In the link you copied I read the following regarding portfolioChildrenOf:

This function does not bridge the gap from *Epic* to *Story,*


Tags: data-center

jira-data-center
How can I add a Jira board to a MS Teams channel?
Asked by Dan Zietlow:

How can I add a Jira board to a MS Teams channel?

I've added the Jira Cloud App to my Teams channel and selected the filter to use but the Jira Cloud App displays a list of issues, not the board I want displayed. I don't see any setting in the Teams Jira Cloud App for changing the view from list to board. I tried adding the URL for my Jira board to my Teams channel as a website but it will not display in the New Teams.


Answers:
author: Britta Neugebauer _yasoon_
body: Hi there [@Dan Zietlow](/t5/user/viewprofilepage/user-id/625939)

as far as I know, you can only embed a list view with the Jira Cloud app.

If you're willing to work with another app, you can try [Microsoft 365 for Jira](https://marketplace.atlassian.com/apps/1213138/microsoft-365-for-jira-outlook-email-teams-meetings?hosting=cloud&tab=overview) and integrate your Jira boards as Microsoft Teams tab: [Check out this video on YouTube to see how it works](https://youtu.be/-ETAY1qfuHg). (Please note: I work for yasoon, the company developing Microsoft 365 for Jira).

Even non-Jira users can work with the Jira board in Microsoft Teams. You can check our docs to explore [more features to integrate Microsoft 365 and Jira here](https://support.yasoon.com/M365FJ/ms-teams-view-jira-board-in-ms-teams).

Best,  
Britta


author: Mohanraj Thangamuthu
body: Hello, Good day. You will have option to add Jira filter on teams channel.

![Screenshot 2024-07-03 at 10.34.30?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/333188i05E5C7FBB3EE4CA6/image-size/large?v=v2&px=999 "Screenshot 2024-07-03 at 10.34.30?AM.png")


Tags: cloud

jira-cloud

ms-teams
How long does it take to deploy jira cloud for 50 users?
Asked by Ben El Aam May:

Hi all,

I need to know how much it takes to deploy a new 50-user cloud instance with 0 projects to migrate.

Thank you in advance.

Best Regards.


Answers:
author: Dani?l
body: The short answer is 'quick'. Create an Atlassian account, sign up for Jira Cloud and choose the most suitable plan. If you take your time ...it might take 1 hour.

After this starts the real work which is the first configuration, user management, setting up your projects etc. This wil lvary depending on your knowlegde of the cloud solution.

comments: author: Ben El Aam May
body: Thank you [@Dani?l](/t5/user/viewprofilepage/user-id/1375055) for your quick replay.


Tags: cloud

jira-cloud
Issue description JSON Encoding and smart fields
Asked by Antoine Claud?-P?n?gry:

Hello,

I use an automation to send an outgoing webhook to a 3rd party service with a JSON Payload.

The issue description is included in the payload.

I tried {{issue.description.jsonEncode}} which seemed to be the right way to go. However, when the description contains smart fields like mentions, dates, ..., those are not rendered well.

For exemple a date will be shown as {{2024-07-01}} (with double brackets) and not 2024-07-01. Same for mentions that will be shown by \[\~accountid:xxxxxxxxx\].

A workaround would be to use {{issue.description.text}} which replace those smart fields into something readable in plain text, including account display names, but then I look the markdown formatting including line breaks which is dirty.

Is there a way to have the same kind of smart fields readability (including account display names) while keeping the markdown syntax with JSON encoding?


Answers:
author: Bill Sheboy
body: Hi [@Antoine Claud?-P?n?gry](/t5/user/viewprofilepage/user-id/5017281)

Short answer: there is no easy way to do this unless you have a very small number of users in your Jira site.

More information...

There is no sequential looping in automation rules, and so it would be challenging to loop through any mentions and find / replace the accountId values with looked-up users. With just a few users, a chain for [replaceAll() functions](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#replaceAll-String-regex--String-replacement-) could be used:

{{issue.description.replaceAll("(\\\[\~accountid:*1234* \\\])", "Alice").replaceAll("(\\\[\~accountid:*5678*\\\])", "Bob")}}

Theoretically, one could use an update of the description field that contains mentions to start a chain to recursively call a webhook triggered rule to find / replace any mentions using the REST API and Send Web Request actions, and store the result in a custom field replicating the description field. One risk with this approach is if there are more than 10 loops the rule will halt due to [automation service limits](https://support.atlassian.com/cloud-automation/docs/automation-service-limits/).

Any other formatting may be easier to cleanup, again using the replaceAll() function with a regular expression.

Kind regards,  
Bill

comments: author: Antoine Claud?-P?n?gry
body: Thanks but we have hundreds of users on out Jira instance :(

That doesn't feasible.

Which is sad is that {{htmlEncore(issue.description)}}, {{issue.description.text}} as doing what I want but not in the required format :(


Tags: automation

cloud

jira-cloud

json

smart-value
Issue Key
Asked by Mujhahid karim:

Can you help me understand why the edit key isn't incremental, sometimes the number jumps around


Answers:
author: Leon Gumba
body: Hi [@Mujhahid karim](/t5/user/viewprofilepage/user-id/632774) ,  

The number part of the issue key is increased incrementally with each new issue created, but sometimes the issue key numbers might not always be sequential.  

If an issue is created and then deleted, the number assigned to that issue is not reused. For example, if you create issues ISSUE-1, ISSUE-2, and ISSUE-3, and then delete ISSUE-2, the next issue created will be ISSUE-4 and not ISSUE-2.  

Cloning and moving issues to another projects can also affect this.  

You generally don't need to worry about issue key numbers in Jira not being strictly sequential. The key numbers being non-sequential does not affect the functionality of Jira.

comments: author: Dirk Ronsmans
body: Don't forget subtasks.

They also get a number in the sequence and might not always be visible in your normal queues.


author: Mujhahid karim
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/333055iEB70AB188BA8E297/image-size/large?v=v2&px=999 "image.png")

How can I see what really happened with these numbers that don't appear, because in fact this project already started with issue 12 and jumped to 19, then followed a sequence and made small jumps again.

I realize that this may not affect the functioning of the system, but internally it creates a certain question as to why the numbers aren't there.

comments: author: Leon Gumba
body: [@Mujhahid karim](/t5/user/viewprofilepage/user-id/632774) go to the Search page and try to search for those issues using JQL:  

project = "ALD" AND key in (ALD-13, ALD-14, ALD-15, ALD-16, ALD-17, ALD-18)  

If those issues have been deleted, they will not appear in your search results.


Tags: cloud

confluence

confluence-cloud
Is it possible to restrict the creation of lists and card ?
Asked by Bureau Etude:

hello,  
I am currently admin on trello workspace, to avoid my colleagues (who likes to touch everything) create, modify or move lists and cards I would like to limit their access (except add information in the card description, as well as check the checklist).  
Despite my research, I do not think it is possible to limit access to members of the trello.  
Do you know a way to limit this access?  
Thank you in advance,  
Sincerely,  
a new user.


Answers:
author: Dreamsuite Mike
body: Hello [@Bureau Etude](/t5/user/viewprofilepage/user-id/5329299) welcome

Remember that Trello is predominantly a collaboration and team productivity solution. As such, it is very open. This question comes up quite often and my first response is to ask the team not to do certain things, set up a list on your board with board rules, use Gif's or loom videos to make it more interesting...

If that fails (and it almost certainly will), you could have a master board and a mirrored board for the colleagues. You can have it 1 direction so if something changes on the master, it mirrors that change to the colleagues board. Likewise, if a card on the colleagues board is has a checklist item checked or a comment made, you can send that information up to the master board. This can be done 1 of 3 ways, none of them too straight forward.

1. Use a card syncing tool like [Unito](https://trello.com/power-ups/5c75708a72eecc4565ecacf5/2-way-card-mirror-by-unito) *(note, ignore that it says 2-way sync, it can do single way too)*
2. Use Trello automation to do this:  
   <https://support.atlassian.com/trello/docs/synchronizing-cards/>
3. Use Zapier/Make.com/Integrately etc...

If these options are too advanced, you could talk to a Trello consultant who would be able to either set this up for you or guide you through.

<https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>   


Tags: restriction
Trigger - added label "A" or label "B" or label "C"
Asked by Evgeniy K:

It is necessary to perform actions when not one specific label is added, but one of three. Repeating the rules for each label is cluttered and makes the number of rules large. Thank you!


Answers:
author: Dreamsuite Mike
body: Hi [@Evgeniy K](/t5/user/viewprofilepage/user-id/5330521)

I don't think you need any of those 3rd party solutions, you can do this directly in Trello. See my other post:

<https://community.atlassian.com/t5/Trello-questions/Location-of-variables/qaq-p/2493583>


author: Audrey Liu
body: Hi [@Evgeniy K](/t5/user/viewprofilepage/user-id/5330521)

You can do this in Relay.app (disclaimer: I work there), example: (we can add support for multiple labels)

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/284021i8B8D072F2B21AAC5/image-size/large?v=v2&px=999 "trello.png")

We'd be happy to help you set it up in Relay, or you can get started for free at relay.app/signup


author: Bert van Dijk _TMC_nl_
body: -


author: Antonio Panea
body: Hi [@Evgeniy K](/t5/user/viewprofilepage/user-id/5330521) ,

how is it going? Hope you are doing great!

I would suggest something like zapier:

![Untitled Zap Zapier.png](https://community.atlassian.com/t5/image/serverpage/image-id/283979i153EB378FA7CE682/image-size/large?v=v2&px=999 "Untitled Zap Zapier.png")

comments: author: Evgeniy K
body: It's not free. I haven't figured out Trello yet. Thank you
trello refund
Asked by ??:

Hi, I purchased Standard on October 1, 2023 from Trello but I want to cancel the payment to buy another plan.

If possible, please check. Thank you.


Answers:
author: Dreamsuite Mike
body: Hi [@??](/t5/user/viewprofilepage/user-id/5330166) ,

Welcome to the community.

If you purchased Standard on October 1, you can get a refund as Atlassian has a policy of 30 days as part of their cloud T\&C:

![Screenshot 2023-10-02 185231.png](https://community.atlassian.com/t5/image/serverpage/image-id/283952i3687B15DF641B50D/image-size/large?v=v2&px=999 "Screenshot 2023-10-02 185231.png")

However, you will have to contact Trello. Use the link below and select billing as your option:

<https://trello.com/contact>

![Screenshot 2023-10-02 185352.png](https://community.atlassian.com/t5/image/serverpage/image-id/283953iE64A163B75D5628F/image-size/large?v=v2&px=999 "Screenshot 2023-10-02 185352.png")
Why I'm unable to print my trello list?
Asked by Al:

Every day I have to print my Trello list but today I'm unable to do that. Please help me on that. Thanks


Answers:
author: Nic Brough -Adaptavist-
body: There are two questions here:

1. Why do you think you want to print something from software that is intended to be used live? The main reason for using item trackers like Trello is so that you're not using printed lists of things to deal with that are obsolete within minutes of them being written or printed. If you're printing things out, you're wasting time, ink, and paper.

2. What are the symptoms of "can not print"? What is stopping you?

comments: author: Al
body: We're using this software to manage our orders and we have many lists and processes. We added the bar code, Qr, and some other details and every day we need to print them for a third party and since yesterday it has not working. The option in invisible there. If possible please help me on that. Thanks


author: Carlos Garcia Navarro
body: Hi [@Al](/t5/user/viewprofilepage/user-id/5330228) ,

Welcome to the Community! Do you know if other users are having the same issue? Did you see any error? Did you try with different browsers? Thanks!

comments: author: Al
body: Yes, other users also have the same issues. I already tried different browsers also but not working


author: Al
body: Can you please try from your end?
How to request to join a workspace using only an iPhone
Asked by Sam:

Using only an iPhone


Answers:
author: Asha Goyal
body: Hi [@Sam](/t5/user/viewprofilepage/user-id/5330164)

Click the "Request to join" button at the bottom of the left-hand navigation menu.  
Wait for a workspace admin to approve your membership.

<https://support.atlassian.com/trello/docs/request-workspace-membership-as-a-guest/>

Thanks

Asha
Move Card
Asked by Antonio Schiavone:

Hi guys! I need a suggestion: I want to create a board button that move all card from a specific list to another specific list with a specific condition (in my case the due dute is more than 90 day). Can you help?

Thank you everyone.


Answers:
author: Dreamsuite Mike
body: ![Screenshot 2023-10-02 124631.png](https://community.atlassian.com/t5/image/serverpage/image-id/283918i4BA58D03E5AAF1C7/image-size/large?v=v2&px=999 "Screenshot 2023-10-02 124631.png")


author: Antonio Schiavone
body: Thank you! i don't know i can add more condition. Done!
What happens if I downgrade from yearly to monthly?
Asked by Clickservice:

Where can I do this changes?


Answers:
author: Brant Schroeder
body: [@Clickservice](/t5/user/viewprofilepage/user-id/5329866) welcome to the Atlassian community

This community post addresses the process of changing from yearly to monthly <https://community.atlassian.com/t5/Trello-questions/Annual-to-Monthly-Subscription/qaq-p/1895713>

comments: author: Brant Schroeder
body: [@Clickservice](/t5/user/viewprofilepage/user-id/5329866) Can you please accept the answer to help others?
Is there a way to prevent a user from moving a card to any list?
Asked by Victoria Ramage:

In JIRA you can make the workflow go in only certain directions. In Trello it appears that anyone can move a card to any list. Is there a way to steer the workflow so that card movement is limited to only certain lists? I know you can create buttons to do this, but it does not prevent someone from being able to move the card without using the button, if they choose.


Answers:
author: Dreamsuite Mike
body: Hi [@Victoria Ramage](/t5/user/viewprofilepage/user-id/1871338)

![Screenshot 2023-10-02 124938.png](https://community.atlassian.com/t5/image/serverpage/image-id/283919i7E2AB8C67A9F3F20/image-size/large?v=v2&px=999 "Screenshot 2023-10-02 124938.png")

Where the part is underlined, you could replace with specific names or exclude specific names...


author: milynnus
body: [@Victoria Ramage](/t5/user/viewprofilepage/user-id/1871338)

I have worked out for a client with Trello Automation to move the card back to the current list if the card does not meet the criteria set in the rule. You need to make sure the criteria is tight enough. This is particularly important/useful especially when the downstream automation is dependent on the right conditions being set on a card.

comments: author: Victoria Ramage
body: Thank you! Very helpful!


Tags: workflow