youngmon/atlassian-qna huggingface dataset:
[RESOLVED] Why confluence server versions go back from 6.9.x to 6.6.x ?
Asked by Vectalis:

Hi

Generally speaking I'm not sure to understand why versions number are not ascending and continuous (more or less).

[Confluence Download Page](https://www.atlassian.com/software/confluence/download-archives?_ga=2.208828946.1815650212.1533561443-251567919.1525246487)

Thanks for you help


Answers:
author: Nic Brough -Adaptavist-
body: They descend in number because the later versions are more useful and more downloaded than earlier ones, so you want them at the top of the list.

There are gaps in the numbers where Atlassian pulls releases (incompatible libraries used, security flaws or license issue have been reasons in the past)

comments: author: Vectalis
body: Thanks Nic, but not sure to understand the logic behind.

Why the must up-to-date version, the less buggy, the one with the more advanced features is not the one with with the highest version number ?

I get confused and don't know if I should stay with our 6.9.1 or go for the 6.6.7...


author: Nic Brough -Adaptavist-
body: You've found the "enterprise" release. 6.6 is the version that will have long-term support, with important bugs and patches going back into it. It will not gain new features like the later versions will, but it will be supported for a long time, unlike the others.


author: Vectalis
body: Ok Nic, does that mean that 6.9.1, will not benefit from all the fixes and patches the 6.6 will benefit from ?

I'm still not sure if we should "upgrade" or not...


author: Nic Brough -Adaptavist-
body: Not quite. The fixes and patches for 6.6 will go into 6.9.2 and above.


author: Vectalis
body: ok thanks.


Tags: confluence-server

server
How to prevent redirect to Tomcat error page
Asked by Joakim Sahlgren:

When the URL contains a null byte (%00) in the URL parameter, the Tomcat error page will be displayed. This page includes the Tomcat server version.

Example: https://myhostname?page=%00

Is it possible to hide the server information and version on this page or redirect to the 'not found' page?

I have tried the following steps:

1. Stop Confluence.

2. Unpack the catalina.jar file:

jar xf catalina.jar org/apache/catalina/util/ServerInfo.properties

3. Update the ServerInfo.properties file by changing the server.info line to server.info=X.

4. Repackage the catalina.jar file:

jar uf catalina.jar org/apache/catalina/util/ServerInfo.properties

5. Start Confluence.

The Confluence server will start and the updated info will be displayed. However, the change will cause the instance health check to fail and multiple exceptions are logged in catalina.out.

The updated catalina.jar file has the same owner and permissions as the original file. When I restore the original file and restart Confluence, the instance health check will pass again.


Answers:
author: Danyal Iqbal
body: I would run confluence behind a reverse proxy(apache) and redirect apache to a custom error page, instead of hacking the jar archives or

create the file lib\\org\\apache\\catalina\\util\\ServerInfo.properties and add server.info=Apache Tomcat Version X to it. Restart tomcat/confluence.

or edit the `/web.xml` to capture the http code and show your custom error.html. Please See <https://confluence.atlassian.com/confkb/how-to-customize-the-page-not-found-404-page-720412489.html> for further reference.

comments: author: Joakim Sahlgren
body: Thanks Danyal, we will go with the reverse proxy solution.


author: Fayaz Abdul
body: Hi [@Joakim Sahlgren](/t5/user/viewprofilepage/user-id/796012) [@Danyal Iqbal](/t5/user/viewprofilepage/user-id/430572) ,

Did this reverse proxy solution works for you and how?

Please let me know.  

Thanks


author: Jonas Keller
body: Hello [@Joakim Sahlgren](/t5/user/viewprofilepage/user-id/796012) [@Fayaz Abdul](/t5/user/viewprofilepage/user-id/2088054)

I also tried the reverse proxy solution using Nginx.

The relevant code snippet in the server section but outside the "location /" is

```
error_page 400 /error.html;
    location = /error.html {
    internal;
    root /var/www/html;
}
```

but it does not work for me.

Not sure if this is not working because of Nginx or Tomcat/ Confluence so I'd be thankful for feedback from your side!

Thanks
How to fix inLDAP issue some users after synchronization are not found or rename to some other user
Asked by Santhosh Vegolam:

Hi All,

Good afternoon,

Here my query is in my confluence production version is 5.10.9 under General Configurations User directories when automatically synchronization is performed by system in LDAP as per LDAP settings .But After some time some particular users means like 92 users are not found or some users details with some other names updated like Kavala babu as Frank zara (or) some users trying to login showing as no user found error like that

So for this problem we temporary fix this as solution we are doing manual synchronization whenever daily this issue happens i seen in audit log whenever it happen like below

Example in auditlog: 3 Aug, 2018 04:30:37 System Users and groups User details updated User: xxxxxx Show more 3 Aug, 2018 04:30:37 System Users and groups User renamed User: xxxxxxx Show more Thanks

please provide the solution for this issue to fix permanently

Thanks

santhosh


Answers:
author: Daniel Eads
body: Hi Santhosh,

Without getting fully in to your application logs, here are some general suggestions to try:

1. Disable the **follow referrals** option on your directory in Confluence. This has been known to resolve several different types of errors with LDAP syncs.
2. Consider using the [Global Catalog](https://confluence.atlassian.com/confkb/how-do-i-search-from-active-directory-s-global-catalog-785453286.html) instead of a general domain controller sync if you have Active Directory.
3. If you have a large directory and only some Confluence users out of the directory (test/service accounts in your directory as an example), also [consider using an LDAP filter](https://confluence.atlassian.com/kb/ldap-configuration-guide-820119264.html#LDAPConfigurationGuide-WhenshouldIuseauserorgroupfilter?) to reduce the number of results Confluence gets back from its sync query.

Cheers,  
Daniel

comments: author: Santhosh Vegolam
body: Hi Daniel,

Thank you so much for quicker response

In application logs not showing anything because sync not failed full synchronization completed in some secs only audit log shows as whenever this happens daily as user details updated or renamed to some other user

then i do the manual synchronization the problem is fixed for temporary

please suggest any other relevant fix or solution for this type of issue is occured

Thanks

santhosh


Tags: confluence-server

server
SQL help needed: List all spaces with description and categories(labels?).
Asked by Andrey Rezvushkin:

Hi!

I want to get all spaces with description and categories. I see some categories in AO_54C900_SPACE_BLUEPRINT_AO, but they are standart. How can i see custom categories? And how i can see description about spaces?

I look they on Space Directory.


Answers:
author: Pete Singleton
body: Try this:

```
SELECT S.SpaceKey, L.Name "Type", BC.Body "Description"
FROM SPACES S, CONTENT C, CONTENT_LABEL CL, LABEL L, BODYCONTENT BC
WHERE S.SpaceID=C.SpaceID 
AND C.ContentID=CL.ContentID
AND BC.ContentID=C.ContentID
AND CL.LabelID=L.LabelID
AND L.Namespace ='team'
```

comments: author: Andrey Rezvushkin
body: Amaaaaazing! thx you sooo much!


author: ITS Support
body: This query is almost what I'm after. It only lists sites that have a category and description. How can the query be modified to list all sites and include the category and description if available?


author: Babs Adewole
body: [@ITS Support](/t5/user/viewprofilepage/user-id/583738) . This should work

```
select s.spaceid, s.spacekey, s.spacename ,bc.bodydescription,l.name category
from spaces s
left join content c on c.spaceid = s.spaceid and c.contenttype = 'SPACEDESCRIPTION'
left join bodycontent bc on bc.contentid = c.contentid
left join content_label cl on cl.contentid = c.contentid
left join label l on l.labelid = cl.labelid
```


Tags: space

sql
Why did't connect my confluence in mobile app
Asked by Dong Wook Lee:

my confluence version is 6.10.1

mobileApp(confluence server) said "You are prompted to upgrade to version 6.8 or later."

what's wrong?


Answers:
author: Zak Laughton
body: Hi Dong,

Sorry to hear you're having trouble connecting with the mobile app! I have a few questions I'd like to ask to better understand the issue.

* I'm not familiar with the "You are prompted to upgrade to version 6.8 or later" message. Is this the exact wording of the message? If possible, could you provide a screenshot of the message?
* Have you ever been able to connect using the mobile app?
* Is this on Android or iOS?
* What steps do you take in the app to make this message appear?

Thanks!  
-Zak


Tags: confluence-server

server
Confluence Cloud - page properties report - larger font then rest of page
Asked by William Antjoule:

Hi All,

I have a new Cloud version of Confluence and when i put a page properties report into a page the results appear larger font then the rest of the page. any ideas why?


Answers:
author: William Antjoule
body: OK well that was quick :)  

Seems that i had selected the Page properties macro and changed it to an H2, or added to an H2 formatted area :)

all sorted now. hope this helps someone in the future .


Tags: cloud

confluence-cloud

font

page-property
Connection Refused during installation
Asked by Jason Pawloski:

Hi - I am trying to install confluence on a VPS. I must admit I am a bit out of my element. I was working through the installation guide:

<https://confluence.atlassian.com/conf64/installing-confluence-on-linux-936511777.html>

Between step 4 and step 5, I suddenly get a server error that the connection has been refused. I had just entered my license, and it was plugging away working for a while. I turned my attention elsewhere and when I came back it showed the connection refused error.

Going back to myconfluencesite:8090 repeats the connection refused error.

Googling and going through the trouble shooting manual didn't yield anything helpful.

This is on CentOS


Answers:
author: Jason Pawloski
body: More information:

Starting / restarting confluence doesn't help. It loads for a while and then ultimately fails at this url:

http://\<myurl\>/setup/setupembeddeddb-default.action

Looking at the logs, there is only INFO and WARNING and nothing jumps out as problematic, I don't think?

comments: author: Alexis Robert
body: Hi [@Jason Pawloski](/t5/user/viewprofilepage/user-id/1756930),

since you're installing on a VPS, have you checked your security scheme to make sure that port 8090 is authorized to be reached from the internet ?

On most providers, only port 80 will be allowed by default, you need to specify what ports can be opened to the outside world.

Let me know if this helps,

--Alexis


author: Jason Pawloski
body: Hi [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386), thanks for the reply.

The 8090 port is no problem; I was initially accessing port 8090 just fine up until I got past the licensing stage.

I believe my problem is RAM. I believe it is failing because I do not have enough RAM installed. I took another look at the documentation and the minimum RAM is 6 GB (!!) which my VPS is no where near that.

For now I am fairly confident this is the problem. I am working with my provider for a cost-effective solution. Fingers crossed!

Thanks for your help!


Tags: confluence-server

server
Automatic assignment of owners to pages
Asked by Nithin Kumar Jonnala:

Automatic assignment of owners to pages with actual owners no longer in org or team


Answers:
author: Thomas Schlegel
body: There's nothing like an owner of a page. What do you mean by owner?

If someone leaves the company, his account is usually deactivated and therefore all his permissions. If she/he has restricted a page, an admin is able to release the restricted page. Is this what you're asking?


author: Nithin Kumar Jonnala
body: Hi, [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483)

The ask is, if someone created a page , and left the company and his no more part of company. Is there any mechanism to automatically assign or grant as owner to other person , like secondary owner


author: Thomas Schlegel
body: Could you please explain your question / discussion a little bit more? I don't know, what you expect from us.
Auto matic page content report
Asked by Nithin Kumar Jonnala:

Automatic page content report to admin whether useful or not for the space


Answers:
author: Nic Brough -Adaptavist-
body: You're going to need to explain properly if you want us to help you with something.

comments: author: Nithin Kumar Jonnala
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Automatic page content report to admin in a sence,

If some one created a page then admin should know the content wether it is valid or not

and hence ensures that valid data

but this process should done automatically

is it possible with confluence


author: Nic Brough -Adaptavist-
body: There's no way a computer can tell if content is "valid". It sounds like what you really need is a workflow for having people write stuff, and the admins "authorise" a releasable version. Is that right?
Confluence : the page I shared shows "404 Oops, you've found a dead link."
Asked by adrien.lancelot:

Hi,

I created a page in Confluence, then shared it to two of my colleagues, who do not have access to the Space the page is included in. When they click the link they received by email and in their Confluence space, they get a 404 error with the message "Oops, you've found a dead link".

Do I have to share the whole space with them so that they can access this single page?

I am new to Confluence, so this may be my fault but I don't understand what I'm doing wrong here.


Answers:
author: Sandy Johnson
body: If it is really important that they not see other pages, you could grant them access to the space, then restrict their access to every page except the one you want them to see

comments: author: adrien.lancelot
body: Ok will do that.

I was under the impression that it was possible to share a page to someone who wasn't invited in the space, since it wasn't written on the online help [here](https://confluence.atlassian.com/confcloud/share-a-page-or-blog-post-724765345.html)

I will correct this then.

Thanks!


author: Thomas Schlegel
body: But be careful, [@adrien.lancelot](/t5/user/viewprofilepage/user-id/1756590). This approach might result in a permission and restriction hell that is hard to handle.

On **every single page creation** in your space, you have to think about restrictions. On every single one and **every user of your space has to do this**. I wouldn't do that and since you wrote, that you are new to Confluence, I haven't suggested that.

It is very likely, someone is forgetting this and informations are published that shouldn't be published...


author: Moses Thomas
body: [@adrien.lancelot](/t5/user/viewprofilepage/user-id/1756590)

Please check with your confluence account. whether the page really exist and verify that they have access to the space which you are sharing this page.


author: Thomas Schlegel
body: Hi Adrien,

you have to give your colleagues permissions to view the page, that means, you have to give them at least view permissions on the space, the page is in.

You can't give access to a single page without giving access to the space.


Tags: cloud

confluence-cloud
Automatic page aging prompt to user as well admin upon given idle time, can we?
Asked by Nithin Kumar Jonnala:

i needfor a perticular time to get notified to check how many pages are outdated, and i need cleanup is it posssible to do with confluence ,


Answers:
author: Aron Gombas _Midori_
body: Archiving Plugin does exactly what you describe, tracking page view, updates, state and then cleaning up the outdated content.

See: [https://marketplace.atlassian.com/apps/123/archiving-plugin-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/123/archiving-plugin-for-confluence?hosting=server&tab=overview)


author: Zak Laughton
body: Hi Nithin,

There's not a native way to do this in Confluence, but I have done similar functionality in the past with a [Page Properties Macro](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) on each page that needs to be audited, marked with information like last audit date, next audit date, auditer, etc. I then viewed all this data from all pages on a single list using the [Page Properties Report macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html). This is one way of keeping track of aging pages, but it will not actively prompt users for update.

There are also [several plugins on the Atlassian Marketplace that offer archiving functionality](https://marketplace.atlassian.com/search?product=confluence&query=archive), and may have the alerting functionality you are looking for.

-Zak
Horizontal Page Scroll Issue
Asked by Mahmood Hassan:

Hi,  
Currently, I am working on technical documentation in confluence. I am facing an issue that a horizontal scrollbar appears in the different places on a page which I do not want to be there. Actually, I have used 'page include' macro to make a comprehensive page. I have tried to resize images and tables but nothing is working for me. Kindly help me resolve this issue.

Looking forward.

![issue.PNG](/t5/image/serverpage/image-id/28699iA3C6409625917DF1/image-size/large?v=v2&px=999 "issue.PNG")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mahmood Hassan](/t5/user/viewprofilepage/user-id/1708991) ,

it should depend from client browser settings and not from the page itself. Try to change browser settings.

Fabio
Confluence Blog Posts - Sub Categories/Child Pages
Asked by Marcel Stock:

Hello,

we recently successfully upgraded our Confluence from 5.10.7 to the newest version.

While most of it worked without any big issues ( just had to tweak the design for some pages), i can't seem to find a specific option to enable a listing of Sub Categories/Child Pages like we have it in our old version of Confluence.

To give you a specific example of what i mean :

<https://imgur.com/a/FD6fIYF>

As you can see, we had sub categories on the old page which made it easier to navigate.

Could anyone help me out and point me to the right direction / settings?

Regards


Answers:
author: Nic Brough -Adaptavist-
body: Looks like you removed the "children display" macro from the page. (I can't be sure it's that macro though, as you've obscured too much and I don't know the structure of your confluence)

comments: author: Marcel Stock
body: Hello Nic,

thanks for the quick response!

I actually just used a Backup of our Old Confluence and patched it, there is nothing removed by hand.

When i edit a page on our old Confluence there is no macro involved in the editor, yet the Child Pages show up. I was able to recreate the Children Display on the new Confluence by adding a Macro.

The problem is that we have over 100+ Pages now missing with the Children Display and adding that Macro by hand on every single page would be extremely tedious. Is there a way to "universally" add Children Pages/The Macro on a specific list of pages?


author: Nic Brough -Adaptavist-
body: Your screenshot does look like it's a simple macro on a page. I'm not sure it was the "child pages" macro, as an upgrade would not have removed it from the pages.

There are some macros which the upgrade process would remove because they don't work at all on the newer version, but I'm not sure that is what has happened.

There's no way (natively) to add something to the content of a page, but if you do a bit of theming, it is possible to inject stuff into the theme to appear in the framework (and hence every page in a space)
Can you include labels from 2 different sites using label list? Create an index from 2 diff sites?
Asked by Chris Dalcz:

Trying to create an index of all docs using labels and label list, but docs in 2 or 3 different sites.  

Thanks


Answers:
author: Zak Laughton
body: Hi Chris,

There's not a native way to do this, but you can create an index of all documents from separate sites by setting up your own federated search engine (as described on [Setting Up Confluence to Index External Sites](https://confluence.atlassian.com/doc/setting-up-confluence-to-index-external-sites-190077.html)). However, I don't believe this will affect the functionality of macros such as the Labels List macro.

You may also be able to build a [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) that retrieves data from other Confluence sites via the [REST API](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/).

-Zak


Tags: confluence-server

server
JIRA Service Desk Workflow.. Interesting one
Asked by Frank:

I have a same service desk workflow with four different statuses for different request types.

Suppose if I select specific request it should skip the New Status and should directly goes to In Progress. Is this possible?


Answers:
author: Marc Jason Mutuc
body: If you are going to create a Customer Request Type, then yes. You can manipulate the status during creation of the ticket.


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
Incorporate external review feedback (from client's Confluence space, from Word files)
Asked by Sarah Newman:

Dear members of the Atlassian Community!

We currently create design documents in Word, stored on SharePoint, which can be reviewed internally and changes tracked, or sent to clients for their review and then re-uploaded to the existing SharePoint copy as a new version.

As we move to Confluence, we're trying to work out how to manage the review process. Internal reviews are obviously easy. But how do others manage external review?

We have some clients who will have their own instance of Confluence, and presumably we can set up permissions to publish directly to those spaces. How would we manage capturing those clients' review feedback and bringing it back locally?

Other clients will be sticking with Word file review. I understand the Word import and export functionality, but are we able to export to a file for review and then reimport to the existing pages and bring in the review commentary also?

Thank you for any help!

Cheers  
Sarah


Answers:
author: informatikus
body: Hello [@Sarah Newman](/t5/user/viewprofilepage/user-id/1602452), take a look at [Comala Workflows](https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server&tab=overview) - this addon is made for reviews and i've set it up for many companies who are quite happy with the results.

It complies to many of the established QM standards, you can talk REST with it, use CQL to extend your searches and there are even some marketplace extensions for this plugin.

[Comala Workflows - Remote Publishing](https://marketplace.atlassian.com/apps/42115/comala-workflows-remote-publishing?hosting=server&tab=overview) is an extension which enables remote publishing to other confluence instances.

[Join the webinar](https://attendee.gotowebinar.com/rt/1558815388949273090?source=Marketplace) Comala offers for Comala Workflows and you'll get an idea of how it works.

Questions? Ask! :)

comments: author: Sarah Newman
body: Hi Lennart

Thank you - I've looked at those but couldn't see how the review comments could be brought back in - it looked like a one-way process. I will give the webinar a go.

Cheers

Sarah


Tags: confluence-server

evaluator-resources

ms-word

review

server
Why can't I change confluence's admin profile or password?
Asked by Mark Mayo:

I restored an xml backup from my old confluence site. Everything is OK but I can neither delete users or change the admin profile.


Answers:
author: Victor Mutambuki
body: Mark,

Are you the [system admin](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)?

victor


Tags: confluence-server

server