youngmon/atlassian-qna huggingface dataset:
Display issue links in JIRA macro
Asked by Kailin Carter:

When setting up the JIRA macro within a Confluence page, is there a way to display (in the macro) the Confluence pages/wikis that I have linked in the JIRA issues? I can see other JIRA issues that are linked under the "Linked Issues" column, but not any pages I've linked. Is this a bug or can I just not do that? It seems that in an older(?) version of the macro you could put a column labeled "issuelinks", is there a way to get that again?

UPDATE: I think the macro just doesn't work that way. So new question, is there another macro or add-on that might help?


Answers:
author: David Clamp
body: I'm trying to do the same link. I'm working with Google docs and linking them to the Jira - but I want them displayed when I run a query with the Jira macro. It seems the macro can display near every other piece of data associated with the Jira - just missing the web links!


Tags: cloud

confluence-cloud

jira

macro
Restrict ability to reorder pages
Asked by Linda Ness:

Is there any way to restrict who can reorder pages? We would like a group of people to be able to edit pages but not to reorder the pages in the space. Any help would be appreciated.


Answers:
author: Jenny J
body: This would be a great feature for Confluence. We have run into issues with users (that have edit permissions) reordering pages that should not be reordered. Without an audit log of who and when pages are reordered, it's difficult to manage this.

- offer granular permissions to limit reordering of pages, even if the person has edit permissions

- add audit log for pages that are reordered


author: Carlos Garcia Navarro
body: Hi Linda,

From the Atlassian documentation, these are the permissions needed to move/reorder pages:

To move a page, you need the following permissions:

* 'Add' permission on the page you're moving, and
* 'View' permission on the page's parent page. If you're moving the page to a different parent, you need 'View' permission on the new parent.

To move a page into a different space, you also need:

* 'Delete' permission on the space you're moving from, and
* 'Add' permission on the space you're moving to.

If the page has restrictions, and you want to keep the page restrictions in the new location, you'll also need 'Restrict' permission on the space you're moving to. Alternatively, remove the page restrictions before performing the move.

Hope it helps,

Carlos

comments: author: Linda Ness
body: Thank you Carlos. My problem is that I need to allow people to edit the pages in the space - but I don't want them to be able to reorder the pages.... So I assume that if they can add we can't stop them having the ability to reorder.


author: Carlos Garcia Navarro
body: I think so. Sorry, Linda.


author: Linda Ness
body: Thanks anyway Carlos - it was worth a try!


Tags: confluence-server

server
Confluence font on linux machines is serif rather than sans serif
Asked by Cameron Bieganek:

Our company Confluence page displays in a sans serif font when on a Mac or Windows machine. However, I'm running Ubuntu 18 and our Confluence pages display in a serif font, both in Firefox and Chromium. Does anyone know how to change this? Is this controlled by the System Administrator?


Answers:
author: Cameron Bieganek
body: I think the real problem here is that the default CSS font styles for Linux are as follows:

```
body {
font-family: Tahoma, "Times New Roman", serif;
font-size: 14px;
}
```

Since Linux environments don't come with Microsoft fonts, Confluence pages end up using Times New Roman or another serif font. I think something like the following would make more sense:

```
body {
font-family: Tahoma, sans-serif;
font-size: 14px;
}
```

As a workaround, you can install the Tahoma fonts on you Linux system. This is what I did, and now Confluence looks much better.

Note: I know almost nothing about web development. I found the above CSS in a "custom.css" file when inspecting the style sheets for our Confluence page. Perhaps the "custom.css" file was actually created by our system administrator?


author: David Yu
body: Newer editions with the updated look / feel of Jira Confluence now have a preference to OS system fonts (from looking at the CSS styles).

You can change your Confluence fonts globally with some custom HTML as described here:

<https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>

A specific example is here: <https://confluence.atlassian.com/doc/styling-fonts-in-confluence-174751968.html>
I am not able to install confluence using server
Asked by Ankita Bajpai:

Please help with installing of confluence using server


Answers:
author: Yogesh Mude
body: HI [@Ankita Bajpai](/t5/user/viewprofilepage/user-id/1576809)

Welcome to the community!

Please visit the below articles, for installing confluence.

[https://confluence.atlassian.com/conf64/installing-confluence-on-windows-936511771.html](https://confluence.atlassian.com/conf64/installing-confluence-on-windows-936511771.html?)
Hierarchy templates
Asked by Yoram Dagan:

Hi,

I am looking to create a template in confluence which will build the entire hierarchy.

My aim is for every client to create a structured documentation, for example:

* Customer X
  * Check lists
    * Onboarding
    * Conversion
  * Contacts
    * Page 1
    * Page 2
    * Page 3
  * Providers
    * Page 1
    * Page 2

Is there a way to create a template like that?

Thanks

Y


Answers:
author: Yoram Dagan
body: Thanks for the answers.

I will try them out and see if they work for us

Thanks

Yoram


author: EPS Software Engineering AG
body: Hi Yoram,

Maybe our Page Tree Creator could be a solution for your requirement. You can find it on the Marketplace (Confluence Server).

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Page Tree Creator)


author: Yoram Dagan
body: Hi Emiliy,

Thanks for picking this one up...

They would all be under the same space, the customers space.

Thanks

Yoram

comments: author: Emily Errico
body: The immediate solution would be to [create a blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/).

However, creating a blueprint is beyond my skill level, so what I've been doing is embedding "create from template" buttons within templates. For example, our Onboarding page template has a button for creating the IT Checklist from a template. It automatically assigns the new hire's onboarding page as the parent. You'd have to go through and create each page individually, but that works for our situation.

Let me know if you need further information :)


author: Emily Errico
body: Would each client have their own space or would Customers X, Y, and Z all be in the same space?


Tags: cloud

confluence-cloud

template
License
Asked by mumersidd:

We have mistakenly installed confluence on one of our low end VPS , we are now thinking to install it on more powerful machine confluence ask for server id before you even get the license i am not sure how i will do this because no option there on license window also please let us know if the same license will work on new vps as we will decommissioned our current small VPS where confluence crashing continuously because of less resources.

Thanks,

Umer


Answers:
author: Tousif Shaikh
body: Hello ,

In case you have production license which are procured from atlassian , so within same organization you can use same license for different confluence instance without any issues or you can move license from one confluence to another.

Since production licenses are associated with SEN. In case you do not have production license your using temporary 30 day's license then you just need to make sure you regenerate this license as temp license are associated with Server ID.

Hope this would help you!

let me know in case any issues.
How to add a logo to customize MS Word exports?
Asked by shira segal inbar:

Hi,

I've added this tag to the `exportword.vm file`

     <img src="C:\Program Files\Atlassian\confluence\pages\logo.png" alt ="logo" /> 

But in the word export I can't see the image and received an error " the link image cannot be displayed..."

any idea how to display the logo?

Thanks,

Shira


Answers:
author: Emily Errico
body: Try storing it somewhere in the space you're trying to export from and linking from there. You should end up with a link like "/download/attachments/123456789/picture.png".

\*Disclaimer\* I don't know much about Word exports but this is how I linked images for our PDF Exports.

comments: author: shira segal inbar
body: Hi Emily,

Thank you for your answer, unfortunately it is not working...


Tags: confluence-server

export

html

image
How to track, accept or refuse content changes ?
Asked by Esther Duval:

How can we track content changes, accept or refuse them like in word?


Answers:
author: Tansu Akdeniz
body: Hi [@Esther Duval](/t5/user/viewprofilepage/user-id/1588652),

When you go to Page History, you can select different versions to compare changes.

However, if you would like to add an workflow/version management before the document published, take a look at these add-ons.

* Comala Workflows: [https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server&tab=overview)
* Scroll Versions; [https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server&tab=overview)

comments: author: Esther Duval
body: Thank you for your reply.

So, I can not refuse a specific change that has been made in a page with several changes (page v1) without going back to a previous version (page v0) and hence losing some of the accepted changes in v1?


author: Tansu Akdeniz
body: As I know, you can't accept partial content of a page. Maybe you can try inline comments. Than change the content according to it.

Related KB: <https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html>


author: Esther Duval
body: ok, thanks for your help

Esther
Where does Confluence 6.4.3 store language-pack .jars?
Asked by Reinhard Kiesswetter:

Hi.

I am trying to find out where Confluence stores the .jar files for language packs.

Since they are installed like plugins and they end up in the plugins-cache folder I thought maybe in the plugins table as BLOB like a "normal" plugin. But no, no entires for language packs in the plugindata table.

A find on the command line shows them in:

- /var/local/atlassian/atlassian-confluence/plugins-cache

- /usr/local/atlassian/atlassian-confluence/temp

Both directories that either sound ephemeral or can be cleared if necessary.

So my questions is, where are this .jars stored in a non-epermeral way?


Answers:
author: Kimberly Deal _Columbus ACE_
body: Hi [@Reinhard Kiesswetter](/t5/user/viewprofilepage/user-id/650898)

in my server instance (6.6.3) the are found in:

/Confluence-home/bundled-plugins_language

comments: author: Reinhard Kiesswetter
body: Since I use 6.4.3 I do not have this folder...


Tags: confluence-server

server
Disabling export as word from Page Operations
Asked by earlramirez:

Dear All

I have been trying to disable all export functionality from Confluence; however, I have been unsuccessful when I try to disable "export as word" (wordexport) from Page Operations add-on. Unfortunately, this is one of the modules that cannot be modified.

This module gives Confluence users the ability to navigate to Page Information and select Export As: Word.

Is there a way that this module can be hidden, I do prefer to have it disabled completely though.

Thanks in advance

Earl


Answers:
author: Tansu Akdeniz
body: Hi [@earlramirez](/t5/user/viewprofilepage/user-id/1126111),

Following code would be a workaround;

Confluence admin -\> Custom HTML -\> Header

```
<style type="text/css">#action-export-word-link{ display: none}</style>?
```

comments: author: earlramirez
body: Thanks [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390) that was done previously; however, it only disable the exporting to word from the page settings but does not disable it under Page Information.


author: Tansu Akdeniz
body: [@earlramirez](/t5/user/viewprofilepage/user-id/1126111)You can use the following code to hide it from Page information section also.

```
<style type="text/css">
#action-export-word-link{ display: none}
#exportToMsWord{ display: none}
</style>
```


author: earlramirez
body: [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390)that did the trick, thank you very much


author: Tansu Akdeniz
body: [@earlramirez](/t5/user/viewprofilepage/user-id/1126111)You are welcome.


author: Manali Butey
body: For Confluence7.12.2   
Its the same settings: Confluence admin -\> General Config -\> Custom HTML   

Note: This change is a System level change


author: earlramirez
body: ![Selection_006.png](https://community.atlassian.com/t5/image/serverpage/image-id/25986iF15E76CD5AB9B314/image-size/large?v=v2&px=999 "Selection_006.png")![Selection_007.png](https://community.atlassian.com/t5/image/serverpage/image-id/25987i1946D2D1E4BCDDA9/image-size/large?v=v2&px=999 "Selection_007.png")

comments: author: earlramirez
body: This is what I will like t disable


author: Victor Mutambuki
body: Earl,

Uncheck export on the space level. Please see attached image.

Victor

![Screen Shot 2018-07-03 at 7.45.54 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/25982iD6D45BAD3DE08362/image-dimensions/478x108?v=v2 "Screen Shot 2018-07-03 at 7.45.54 AM.png")

comments: author: earlramirez
body: [@Victor Mutambuki](/t5/user/viewprofilepage/user-id/912991)unfortunately, this has been done from the initial configuration, what I am trying to prevent is disabling Export As: Word from Page Information.


Tags: confluence-server

server
Can't login to confluence anymore
Asked by Sebastian Schabbach:

Hi,

i am using jira and confluence and use jira as user store for confluence. Don't know what happened, but I can't login to confluence anymore.

- Is there a quick solution to create a working admin user to login into the confluence configuration from shell?

- how can i get information about what is beeing wrong?


Answers:
author: Sebastian Schabbach
body: Hi,

thank you, the problem has been resolved. Due to configuration issues it was unable for confluence to contact the jira user directory. Both systems are not up and running

comments: author: S_ Toyo
body: [@Sebastian Schabbach](/t5/user/viewprofilepage/user-id/1078937)Did you ever fix this issue? I just upgraded my confluence and now I cannot log into my confluence. :(


author: Steve Montgomery
body: Same here, did this get resolved and how?


author: S.Toyo
body: [@Steve Montgomery](/t5/user/viewprofilepage/user-id/675947)Hi Steve, I figured it out by just copying over all my files from

**C:\\Program Files\\Atlassian\\Confluence\\jre\\lib\\security** into the same directory. Which is probably why they want you to do a complete backup of everything before you upgrade.


author: Steve Montgomery
body: I compared to the backup but in my situation the were the same. I ended up having to

1. enable temporary admin account. restart confluence manually.
2. login with temporary admin account.
3. re-establish the jira membership provider.
4. change priority of the provider to the first option.
5. reset my personal account "failed attempt" login count. \<= had locked out
6. logout of temporary admin account.
7. login with personal account.
8. remove temporary admin account.
9. restart confluence as service.

A bit of steps but did do the trick.


author: Yogesh Mude
body: HI [@Sebastian Schabbach](/t5/user/viewprofilepage/user-id/1078937)

Are you using Confluence Server?

If yes then please have a look at the below KB.

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html?_ga=2.146485681.421559132.1528085977-338212943.1524643824>

comments: author: Sebastian Schabbach
body: Hi,

you're right i am using confluence server. Regarding to the password restore mail mechanism, it's end with the following problem:

### Cause {#toc-hId-1622769794}

com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate  
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:431)

caused by: com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate  
at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:618)

Perhaps this is the whole problem. Could you help?


author: Yogesh Mude
body: HI [@Sebastian Schabbach](/t5/user/viewprofilepage/user-id/1078937)

Please have a look at below KB hope it helps.

<https://confluence.atlassian.com/confkb/confluence-is-unable-to-connect-to-jira-due-to-application-failed-to-authenticate-error-777022937.html>
Rest API call for adding user to space in confluence
Asked by muhannad.1.ulama_alhuseini@nokia.com:

Hi,

We need to add a user to Confluence page using rest api call. I could not find any documentation on this. Could you please help us on this?


Answers:
author: Mirek
body: I do not think that this is implemented in Confluence REST API - I do not see this method in the browser - <https://docs.atlassian.com/ConfluenceServer/rest/6.10.0/>

Not sure about your version and type (Server/Cloud) but you might want to check this script that is based on XML-RPC (deprecated method after 5.5) - [https://confluence.atlassian.com/pages/viewpage.action?spaceKey=DISC\&title=Add+a+new+user+with+a+personal+space](https://confluence.atlassian.com/pages/viewpage.action?spaceKey=DISC&title=Add+a+new+user+with+a+personal+space)

Or if you use JIRA for User Management and it is connected to Confluence maybe you can modify group membership there and sync with Confluence (where the group will be added to specific space)
Anonymous editors cannot close warning without reloading the page
Asked by Charles Leneis:

I have a small install of Confluence in an enviroment that will only be accessed by 4-5 users. To keep things simple, I turned on Anonymous access and allowed anonymous editing of pages.

When a page is edited anonymously, a popup appears:![screenshot.111.png](/t5/image/serverpage/image-id/25970iD9EDBC4E1C09C148/image-size/large?v=v2&px=999 "screenshot.111.png")

Fairly standard stuff, expect there's no close button on this popup. That's a bit of a problem because it's on top of the editing tools.

If you reload the page, the popup re-renders with a close button:

![screenshot.112.png](/t5/image/serverpage/image-id/25971iC39C75AD6D1A917B/image-size/large?v=v2&px=999 "screenshot.112.png")

I've been able to reproduce this in Chrome, Firefox, Edge and Safari and on multiple platforms (Windows, linux, Mac and iOS)

Am I right in thinking this is a bug? If so, is it known and/or been fix in a more recent release?

My confluence info:  
Confluence: 6.9.1  
Server: Ubutntu 16.04  
SQL: PostgreSQL 9.6.9


Answers:
author: Charles Leneis
body: oops


author: Thiago Ribeiro [Adaptavist]
body: Do you any third-party add-ons with Confluence?

comments: author: Thiago Ribeiro [Adaptavist]
body: I have just made tests and it does work for me!


author: Charles Leneis
body: Thank you for taking the time to test. I think it's a rather vanilla setup:

* No additional/3rd party add-ons,
* single space
* 2 user macros

Was your test done with the same version of Confluence?


author: Thiago Ribeiro [Adaptavist]
body: Connie 6.6 :/


Tags: confluence-server

server
Public Commenting and Page Content Suggestions
Asked by Wolfgang G?bl:

Hello everybody.

I want to set up a Confluence Wiki. It should be open for public in a way that everybody can comment on pages and edit pages as suggestions. Suggestions must be approved by content editors before they go live.

Is this possible via anonymous users? Does this work in practice in other Open Participation scenarios, or is it a problem in practice due to destrutive people?

How can I do that? Can I do it with Confluence Cloud? What settings do I need that suggestions must be approved before going live?

Thx

Wolfgang


Answers:
author: Victor Mutambuki
body: Wolfgang,

There is no [permission](https://confluence.atlassian.com/doc/comment-on-pages-and-blog-posts-139483.html) that controls comments across the entire site.

Victor


Tags: cloud

confluence-cloud
Add-On MEISTERTASK doesnt work (We are unable to generate an evaluation license)
Asked by Markus Holzer:

Dear Support-Team,

I wanted to add the MEISTERTASK-AddOn. But always errror "We are unable to generate an evaluation license. The plugin key is invalid. Please [contact us](http://www.atlassian.com/company/contact)if the problem persists." occures!

Can you tell me what Iam doing wrong?


Answers:
author: Shannon S
body: Hi Markus,

Can you let me know which method you're using to add the add-on?

There are several ways:

1. Install from marketplace.atlassian.com
2. Install from within the instance by going to Find New Add-ons
3. Upload the jar or obr file directly.

These methods are outlined here: [Installing add-ons](https://confluence.atlassian.com/upm/installing-add-ons-273875715.html)

Could you test all 3 methods and let me know if any are successful for you?

Shannon

comments: author: Markus Holzer
body: Dear Shannon,

in the meanwhile I contacted MeisterTask-Support and the official declaration is: "for server-side-installations no MeisterTask-AddOn is planned. Only for cloudVersoin!"

actually this feature is not on the roadmap at MeisterTask for server-side-instalation!

bad luck!

regrads,

markus


author: Shannon S
body: Markus

Thank you for confirming! I should have checked that myself as I'm not entirely familiar with that add-on.

My recommendation would be to post a new question in the Marketplace Apps collection about the exact feature you want to have, and maybe someone can suggest a different add-on.

Regards,

Shannon


author: Markus Holzer
body: I will do that.

thank again Shannon!


Tags: confluence-server

server