youngmon/atlassian-qna huggingface dataset:
How to set up notification on my phone
Asked by stjepan2106:

Hi everybody,

I am curious how to set up card to notify me when is due to date. I would like to receive pop up notification on my phone but doesn't work.

Thanks!


Answers:
author: Nikola Perisic
body: Welcome to the community [@stjepan2106](/t5/user/viewprofilepage/user-id/5464958)

For this, you can first check: <https://support.atlassian.com/trello/docs/mobile-push-notification-settings-for-trello/>

and then

<https://support.atlassian.com/trello/docs/mobile-due-date-reminders/> - this is more relevant to the issue that you are facing.
I am looking for an online Trello Trainer
Asked by suchita:

I am looking for an online Trello Trainer that can work with an executive and ANOther to get the most out of Trello. We do not want to go down the route of online training - but want to engage someone who can do live online training sessions. We are looking for someone who can work in India


Answers:
author: Ste Wright
body: Hi [@suchita](/t5/user/viewprofilepage/user-id/5464770)

There are partners and consultants who are able to train for Trello - I'd check out...

* **Partner Directory:** Partners in India who list Trello as a product they can assist with. Check the directory here - <https://partnerdirectory.atlassian.com/>
* **Trello Consultant List:** Check-out the consultant list on the Community, and see if any of these experts could assist. See the list here - <https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>

Ste
I need help
Asked by Ahmed Ali:

My "doing" lists consists of 2 parts and I need help with automations.   

1. My recurring to do list, stuff I got to do everyday regardless of what day it is.  
2. New tasks that I got to do, I write these in everyday.  

My question is how can I have one list that includes both? I want to have it in such a way that when I drop the recurring tasks into the done list they automatically come back the next day. But I don't want that to happen to the new "single use" tasks that I type in everyday.


Answers:
author: Ste Wright
body: Hi [@Ahmed Ali](/t5/user/viewprofilepage/user-id/5464632)

Does the card *always*moved out of Recurring into Done?

If yes, you should be able to use Butler (Automation) for this. Automation is available through the lightening symbol near the top-right.

Create a Rule, and then the rule might look like this...

* **Trigger:** Card Move  
  * When a card is **moved out of** list **Recurring**
* **Action:**
  * **Move** the card to **the bottom of list Recurring**

---

You could also consider...

* Filtering the **trigger** to ensure the tasks are recurring. For example, add labels to recurring tasks, then you could use this type of trigger:
  * When a card **with the green label** is **added to** list **Done**
* You could consider **copying**the card rather than moving it back again, if preferred. You can choose the copy option when setting the action

---

Let us know if this works!

Ste


Tags: atlassian-support

urgent
Scheduled task not stopping
Asked by Ali Can ?sao?lu:

A scheduled task I created in Trello continues to run every day even though I stopped it and deleted it completely. How can I stop this?


Answers:
author: Maria
body: Hi [@Ali Can ?sao?lu](/t5/user/viewprofilepage/user-id/5464588)   
What do you use for recurring events? Card repeater or Planyway?

comments: author: Ali Can ?sao?lu
body: Hello [@Maria](/t5/user/viewprofilepage/user-id/3973112)

Card repeater, I asked to create a card at a certain time every day and to write certain remarks on it.
Rules and Repeat Card not working
Asked by Base13 Fitness:

I have just signed up for Premium and tried using both Repeat card and Automation/Rules for a card. None of them are working.  
On repeat card, as I click "save" nothing happens.  
On "Rules", after creating triggers the "save" button does not show in blue.   
I'm kind of frustrated now as I have read all messages regarding similar issues but nothing seems to be working.


Answers:
author: YY Brother
body: Hi [@Base13 Fitness](/t5/user/viewprofilepage/user-id/5464938)

Welcome to our Community.

Sorry that I didn't get what you meant for "Repeat card". What's your scenario or aim then? Hopefully, you could provide some screenshots to show what you want.

Thanks

YY?

comments: author: Base13 Fitness
body: Hi [@YY Brother](/t5/user/viewprofilepage/user-id/4083879)   

Repeat card power up does not allow me to save. ![Repeat card.png](https://community.atlassian.com/t5/image/serverpage/image-id/315324i21A807971976AFCB/image-size/large?v=v2&px=999 "Repeat card.png")


author: Base13 Fitness
body: Same issue when I create an automation/schedule. Save button is not working. Thanks for your help.  

![Automations.png](https://community.atlassian.com/t5/image/serverpage/image-id/315327iCE2FC9001AD2F77B/image-size/large?v=v2&px=999 "Automations.png")


author: Chant? Boddie
body: I am having the same issue and would love to get it resolved asap.


author: Base13 Fitness
body: The power up started working over the weekend but today again no luck. I've contacted the support and they suggested to use the Buttler/Rules.   
I mean, that's ok but what's the point of having a power up if it does not work.   
I'll share any updated here.


author: Miles Gripton
body: Same here. Repeats are not working well


author: Marcy McKenna
body: Similar question. Although I'm able to save the "repeat information," but it's not reflecting as a repeated card on my calendar. It says "You will see this card repeat on September 13, 2024 at 6:00 AM." I set it to repeat starting on September 27th-- Sept 13 is BEFORE that. And there is nothing on my calendar repeated after that. Please help!


author: Lauren W
body: Sometimes my repeats and modifications to repeats will not save as well. The save button will just turn gray when clicked on and the cursor will change to a red slash circle, but the change will never save. But if I come back later, sometimes it will work and sometimes not.

I don't understand why this thread says there is an accepted answer, when no one has solved the problem or suggested any solution.


author: Matthew Pauley
body: Repeats are not working for me either
Change Language
Asked by Pete:

[i made a mistake changing the Language in Trello now I ***can't*** ***change*** it back ***because*** it is in chinese](https://www.google.com/search?sca_esv=099d353e2e922eb4&q=i+made+a+mistake+changing+Language+in+Trello+now+i+can%27t+change+back+because+it+is+in+chinese&spell=1&sa=X&ved=2ahUKEwjuzo7w9peFAxX7oGMGHZVnAGkQkeECKAB6BAgIEAI)


Answers:
author: Ste Wright
body: Hi [@Pete](/t5/user/viewprofilepage/user-id/4312290)

You should still be able to follow [these instructions](https://support.atlassian.com/trello/docs/changing-your-language-in-trello/), using the position of settings, and Google Translate (which might be able to translate the page using the "website" option).

The instructions are...

1. Select your profile icon in the top-right corner
2. Select *Settings*from the drop-down list - it's 5 options from the bottom
3. Select *Change Language*, which should be the first button down from the top (in the first titled section)
4. Select a language from the appropriate drop-down

Ste
Trello send email Notifications?
Asked by Patricio Bermudez:

Hello,

I need to know if Trello send emails when accours any event in a board or card.

Best regrds.

Patricio.


Answers:
author: Brant Schroeder
body: [@Patricio Bermudez](/t5/user/viewprofilepage/user-id/5464534) welcome to the Atlassian community

Here are the notifications that are sent out by Trello <https://support.atlassian.com/jira-software-cloud/docs/manage-filters/>

comments: author: Patricio Bermudez
body: Thanks a lot Brant for your help.

Regards.

Patricio.


author: Chandrashekhar Pandey
body: Hi,

Whenever you get time please go through this video to understand how to connect Trello and google sheets for 2 way sync.

<https://www.youtube.com/watch?v=ZJuXMA29y6I>
Deleted workspace
Asked by Sari Yliviikari:

I made a huge mistake and deleted my group's workspace. Is there any chance of it being restored?


Answers:
author: Dreamsuite Mike
body: Hi [@Sari Yliviikari](/t5/user/viewprofilepage/user-id/5463936)

Deleting a workspace is permanent, thats why they ask you to verify the action by typing the workspace name.

The better news is that by deleting a workspace, the boards are closed and not deleted so you can create a new workspace and reopen the boards to that workspace...

<https://support.atlassian.com/trello/docs/reopening-a-closed-board/>
What is the pricing for observers in the premium offer ?
Asked by Olivier BECHAT:

Hello Community,

In the premium offer, is every observer of a board considered as a member, with a 120 $ annuel cost ?


Answers:
author: Gaurav Kataria
body: If you add someone as an observer on a single board, then it is free, however, if you add the same user as an observer on multiple boards, then they are billable. Details here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
Non-Profit Discount
Asked by Barbara Lay:

I have an account with Trello possibly registered under my own name, but it is for the church i work for, Fellowship Bible Church of NWA. Since Trello is now charging for account memberships, we would like to register for the non-profit pricing. We're wondering how we get our account registered under the Church and make application for non-profit pricing?


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Barbara Lay](/t5/user/viewprofilepage/user-id/5464261) ! Welcome to the Atlassian Community!

Details about Atlassian pricing for nonprofits are in the following FAQ. There is also a link to apply.

<https://www.atlassian.com/licensing/purchase-licensing#do-nonprofits-receive-special-pricing>

comments: author: Ste Wright
body: You can also see links to apply for discounts on this page - <https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/>

Ste
Trello pricing for education institutions
Asked by Laura Cajade:

Hi, I work at ISDI ([www.isdi.education](http://www.isdi.education)) as a lecturer and program director. We've been using Trello for students (the free version) many years. We create a workspace for the classroom (up to 50 people, maybe more) and we have 1 Trello for each work group with a ISDI mentor. With new pricing policy, this cannot work anymore. Sometimes our work groups are \>10 people. I am reaching out to you to evaluate if there can be some free option for ISDI to keep the same work or if we can have a special offer given it is an educational institution and we give visibility to your products. I have not found anything on your pricing pages or FAQ. Thanks.


Answers:
author: Rasmus Wulff Jensen
body: Things might not be as grim as there is something called Single Board Members that are free.

I've made this 10 min video on how the new rules work via various examples: <https://youtu.be/rqmCHU_QxY8> (Your scenario is similar to Example 3: [https://www.youtube.com/watch?v=rqmCHU_QxY8\&t=387s](https://www.youtube.com/watch?v=rqmCHU_QxY8&t=387s))

comments: author: Laura Cajade
body: Thanks for your reply and suggestion. It does help.


author: Chandrashekhar Pandey
body: Hi,

I have made this short video which will help you achieve more in your daily activities and it is very affordable.

<https://www.youtube.com/watch?v=ZJuXMA29y6I>


author: Ste Wright
body: Hi [@Laura Cajade](/t5/user/viewprofilepage/user-id/5464070)

For educational pricing, check out [this help page](https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/), and [this FAQ answer](https://www.atlassian.com/licensing/purchase-licensing#do-academic-institutions-receive-special-pricing) on academic discounts. At present, eligible academic institutions can get 50% off Trello.

More information on applying for academic licensing can be found on [this FAQ answer](https://www.atlassian.com/licensing/purchase-licensing#How-does-atlassian-determine-who-qualifies-for-discounts), and [this page](https://www.atlassian.com/solutions/survey/academic-license-request#/)

---

You should also check out...

* **Board Guests:** Single-board guests are free on paid plans - <https://support.atlassian.com/trello/docs/board-guests/>
* **How Billing Works:** This explains how different user tiers are billed (or not billed) - <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

Ste

comments: author: Billie Herman
body: All helpful information. But I cannot figure out how to apply/claim the 50% discount when I purchase Trello Premium. Does anyone know how to do this?


author: Ste Wright
body: Hi [@Billie Herman](/t5/user/viewprofilepage/user-id/2453180)

You need to apply for academic licensing (and be approved) to utilise the 50% discount.

You can apply here: <https://www.atlassian.com/solutions/survey/academic-license-request#/>

Ste


Tags: education

pricing
cambio de administrador tablero de trello
Asked by Cris fajardo:

buenas noches

por mi trabajo yo mediante el usuario laura.fajardo@insor.gov.co manejaba un tablero de control a procesos era la unica administradora sin embargo se hizo un cambio de persona a cargo y necesitamos que la usuaria paola.navarrete@insor.gov.co sea la administradora de los espacios <https://trello.com/b/SDDQaCyL/contratos-de-bienes-y-servicios> sin embargo como ya mi correo no tieene acceso (laura fajardo) no se ha podido hacer el cambio de administrador que debo hacer para hacer el cambio de usuario


Answers:
author: Carolina Lopez
body: Hola Cris!  

Veo que has creado un ticket sobre este mismo tema. Envi? una respuesta hace algunos d?as. Podr?as verificar tu bandeja de entrada de correo electr?nico?

comments: author: Tatiana Benitez Rossel
body: Buenos dias

sobre el mismo tema

tengo una cuenta y tableros creados como administrador en una cuenta free de trello

requiero cambiar el administrador de la cuenta o los tableros

que pase a la cuenta de Liz Aliaga que es uno de los miembros de los tableros

por favor si me pueden ayudar ya que en los menus de configuracion no se puede realizar esta accion gracias


author: Carolina Lopez
body: Hola Tatiana!  

Si a?n tienes acceso a tu cuenta de administrador, ser? f?cil transferir todos los tableros a otra cuenta. Puedes acceder a la cuenta y seguir los pasos que se indican en los siguientes documentos:

* [Transfer board membership](https://support.atlassian.com/trello/docs/how-to-transfer-board-memberships-to-a-new-account/) - Esta herramienta transferir? la calidad de miembro de los tableros a otra cuenta. Si eres administrador del tablero, la nueva cuenta se a?adir? como administrador.
* [Add an admin to a Workspace](https://support.atlassian.com/trello/docs/adding-an-admin-to-a-workspace/) - Si quieres transferir el Espacio de Trabajo, puedes seguir los pasos de este documento.

Tambi?n puedes verificar si los tableros tienen alguna [automatizaci?n](https://support.atlassian.com/trello/docs/butler-overview/) para poder copiar las reglas.

Av?same si tienes alguna duda.
Product Upgrade Inquiry
Asked by hyesunjin:

hi,

If I use more than 20 people in one workspace, should I upgrade from free to standard products?


Answers:
author: Rasmus Wulff Jensen
body: I've made this 10 min video on how the new rules work via various examples: <https://youtu.be/rqmCHU_QxY8>

comments: author: hyesunjin
body: It's hard to watch the video because it's in English. It's being used in Korea.  
When 1 workface member invites more than 20 guests as guests, which should I buy, standard or premium?


author: Rasmus Wulff Jensen
body: Both offer the free Guest mode so just go with the cheapest (Standard)


author: hyesunjin
body: Thank you


author: Ste Wright
body: Hi [@hyesunjin](/t5/user/viewprofilepage/user-id/5455961)

You will need to upgrade if you have more than 10 collaborators (guests and pending invitations included).

You could always upgrade to Standard and see if it's sufficient for your needs. If not, you could then try Premium?

However, you can also try Premium on a 14-day free trial - check it out here: <https://trello.com/free-trial>

---

In terms of how many billable users you need, this will depend on whether any of the 20 members could be single-board guests. These guests are free on paid plans.

See more information here:

* **Guests:** <https://support.atlassian.com/trello/docs/board-guests/>
* **How Billing Works:** <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

---

You can also get an estimate from within Trello, to give you an idea on what it would cost based on your current setup:

1. Go to Trello's homepage
2. On the left-hand side, open the settings options next to your Workspace ("v" icon)
3. Select *Settings*
4. Next, on the left-hand side select *Workspace settings \> Upgrade workspace*
5. Scroll to the bottom of each list; this will provide you pricing estimates (aside from Enterprise, you need to contact sales for this. There's a button on this screen to do that).

Ste
Due date AND TIME on front of cards?
Asked by Mike Stevens:

Hi peeps,

So, I appreciate I'm not the first to ask this, but that alone really oughta mean something.

Is there a reason it's not any sort of priority for your team that a date (whether due or custom) on the front of a card should not also display the time?

It's not like there isn't enough room. Is the time not important enough, no at-a-glance value in it?

Your lovely community moderators have been saying "I'll let the team know you're interested in this!" for quite a while. I'm sure you're all busy -- who isn't? -- but come on.

Just another halfbaked feature implementation from Trello, I guess?


Answers:
author: Ste Wright
body: Hi [@Mike Stevens](/t5/user/viewprofilepage/user-id/5060794)

I can't actually see a feature request for this in the public feature list.

You can search for one though, or create one, from here: <https://jira.atlassian.com/secure/Dashboard.jspa>

Ste
Ol?,comunidade!? poss?vel compartilhar um quadro com o cliente,por?m restringir acesso a informa?oes
Asked by Faby Garijo:

Ol?,comunidade!? poss?vel compartilhar um quadro com o cliente,por?m restringir acesso a informa?oes?


Answers:
author: ?i?dem B?y?ka?ik
body: Hello [@Faby Garijo](/t5/user/viewprofilepage/user-id/5463752),

Welcome to the community! You can try Hipporello's [Trello Card Share Power-Up](https://www.hipporello.com/trello-power-ups/trello-card-share), which allows you to share single cards with clients. You can even decide what parts of a Trello card you want to share, like attachments, card title, description, etc. Your clients sees only the cards you share with them, not the rest of your board. Hope that helps,   

Best,


author: Alisson Sartor
body: Ol?, Faby!

Quando voc? compartilha um quadro com um cliente no Trello, ele poder? acessar as informa??es contidas em outros cart?es dentro desse quadro, e caso ele seja convidado como membro da area de trabalho ele tamb?m ter? acesso a outros quadros. Isso ocorre porque o Trello, por ser uma ferramenta colaborativa, n?o oferece a op??o de restringir tal acesso.

No entanto, existe uma alternativa que pode ser eficaz. Voc? poderia criar uma ?rea de trabalho espec?fica para cada cliente. Assim, ? poss?vel adicionar somente os quadros e cart?es que s?o relevantes para esse cliente espec?fico e convid?-lo exclusivamente para essa ?rea. Dessa forma, o cliente ter? acesso apenas ?s informa??es que s?o pertinentes a ele.

<br />

<br />

Atenciosamente  
Alisson  
Time Trello
What happens when the 14 day Premium trial ends
Asked by Mary Sue Critchlow:

If I don't add credit card details, will all my Workspaces automatically switch to the Free version (which is what I want)?


Answers:
author: Alisson Sartor
body: Hello, Mary!  

Once your free trial ends, your workspace will go back to being free and you'll switch back to the free plan user.   

Kinds Regards  
Alisson  
Trello Team


author: Kristina Rosenberg Mejlby
body: Hello! I hope that you will answer me. What happens with changes I made when I used free trial Premium. 14 days. They will be cancelled, my changes? Sincerely Kristina. I am retired and alone in my project.

comments: author: Mutya A
body: Hi Kristina!   

Your changes or Trello content will not be affected when you cancel your Premium trial. But you will lose access to Premium features once the trial ends.

If you are using the Premium feature custom field, custom fields and their values are not deleted if a Workspace is downgraded to the Free plan. They will become temporarily unavailable, but will come back as soon as the Workspace is upgraded to a paid plan.

Here's more information:   
<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#What-happens-to-our-Workspace-after-we-downgrade>   

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
How to make space between 2 quotes?
Asked by UniversViBritannia _ LelouchEnclaves:

Hello I have 2 quotes and I want to have space in between so the aren't connected with a straight line, is there anything I could do to prevent that? In the upper picture you see the upper quote ending and the lower one ending, but when finishing it Trello just connects them under one line. ![IMG_0831.jpeg](/t5/image/serverpage/image-id/314973i21C8BC42292014C9/image-size/large?v=v2&px=999 "IMG_0831.jpeg")![IMG_0832.jpeg](/t5/image/serverpage/image-id/314974i985DFDC9CB8D3C98/image-size/large?v=v2&px=999 "IMG_0832.jpeg")


Answers:
author: Alisson Sartor
body: Hello!  

According to the information on this page: <https://support.atlassian.com/trello/docs/how-to-format-your-text-in-trello/>,   

pressing the Enter key while typing introduces a new paragraph with additional spacing. for a simple line break without any extra spacing, you just need to hold the Shift key while pressing Enter.

From what I can tell, you've been using Shift+Enter, which just gives you a line break. If you want more space between your lines, you just hit Enter and that should do the trick!  

![Screenshot 2024-03-29 at 13.28.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/315358i3415628EBAE76548/image-size/large?v=v2&px=999 "Screenshot 2024-03-29 at 13.28.31.png")  

Kind Regards  
Alisson  
Trello Team


Tags: card

format
Can I get a phone call and speak with a representative?
Asked by Teresa McElroy:

I would like to speak to a representative about Trello new workspace limitations.


Answers:
author: Rasmus Wulff Jensen
body: I Don't know if any Trello People see this and can answer, but I've made this 10 min video on how the new rules work via various examples: <https://youtu.be/rqmCHU_QxY8> Might help you the first way...


author: Ste Wright
body: Hi [@Teresa McElroy](/t5/user/viewprofilepage/user-id/5463721)

Trello doesn't have a phone number, but you can contact them via this form - <https://trello.com/contact#/>

Alternatively, if you have questions you're welcome to post them here and we'll do our best to help :)

Ste