youngmon/atlassian-qna huggingface dataset:
Make admins add Tree Watchers
Asked by Zoltan T:

Is it possible for space admins (or specific user-groups) to subscribe users or user-groups for a "Tree-View"?


Answers:
author: Andreas Purde
body: Dear Zoltan,

sorry for the late answer. I was not getting a notification about your question. It is possible using the provided REST functionality - however there is currently no user interface for this. In case you still need it please add a feature request on <https://bitbucket.org/apurde/tree-view/wiki/Home>.

Kind regards,

Andreas
Excel 2007 - Unreadable content when opening files
Asked by hauntsword2:

Hi guys,

I have a user on the netwerk running windows 7 and Excel 2007.

On a lot of files he tries to open from a network location he receives an error 'unreadable content'. He is requested to repair the file; if he does so he looses some layout details etc...

This happens not always... Somethimes he can open the same file without problems by retrying.

The user claims the problem also occurs on files witch he has created himself.

Office and Win7 are up-to-date. Problem remains...

Regards,


Answers:
author: Mirek
body: It might be hard to determine the root cause of Excel file being corrupted. This might happen due errors when creating/saving the file, network glitch or copying and pasting corrupted data from another source.


Tags: ms-excel
When using the Create page macro to the created page in edit mode then labels are gone
Asked by Patrick_Vanhoof:

We've upgraded to 5.8.14, and now have the issue that the labels used in the Create page macro are not on the page when the option to open the created page in edit mode is set. When in view mode labels are set.

We have the latest version of the plugin.


Answers:
author: Mediendatenverarbeitung
body: +1! Any idea when this will be resolved? Current version (3.2.3) does not fix this issue!


author: Joseph Reifel
body: +1 to this, we are impacted by this bug as well, and thanks Patrick for providing the note, very helpful in shortening the time to diagnose.


author: Patrick_Vanhoof
body: I had to contact Adaptavist directly and got this answer:Thanks you for sending the information. We have tried this on our instance and can confirm that this is a bug. I have logged this bug on our system and the ticket for this bug is CREATEPAGE-59. I have also informed our team about this bug and we hope to accommodate this fix in our road map soon. Once this bug has been fixed, we will provide a patch release. We have added you to the list of customers waiting for the release of this plugin with the fix. You will receive a notification from us when this is ready.


author: mliebelt
body: Would like to see a reaction by Adaptavist. I have not found any (public available) issue tracker to let them know that a problem exist ...


Tags: addon-com.adaptavist.confluence.createpage
Configure sidebar
Asked by Loes van der Laan:

Hi, I am having troubles configuring the sidebar.

I am an admin of the space which is set in the Global Look and Feel theme. I cannot find the Space Tools option in the bottom of the sidebar as referred to in the following page: <https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html>

How do I go about configuring the sidebar? I want to manually add links.

Thank you!


Answers:
author: William Zanchet [Atlassian]
body: Hi Loes van der Laan,  

It might be that you're using the Documentation theme in the Global Confluence instead of just in that space. Would you mind going through *Cog Icon \> General Configuration \> Themes* . Be sure is set the Default theme instead of the documentation, then revisit your space.  

I hope this helps!

Cheers,

WZ


Tags: confluence-administration
How secure is my confluence data on the cloud------ because it would be a disaster for us to lose our data.
Asked by Irene:


Answers:
author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/cloud/data-import-export-and-storage-744721618.html>

Also, check out the "export" options that mentions - you can grab a regular copy of all your data for your own storage, once every 2 days if you want
Where is export to XML file stored
Asked by Jenifer Kuntz:

I am exporting spaces from one instance of confluence and restoring in another.

When I export it creates a zip file that I then download. Where is this file stored? I think I need to clean these up after I have moved the space.

Thanks!


Answers:
author: Guilherme V.
body: As William commented, in Windows the XML export will be downloaded directly in the Downloads folder.


author: William Zanchet [Atlassian]
body: Hi Jenifer,  

Actually, after you finish the export you will be presented with a "here" to download the file, which should download to your computer.

The file will only be located in the export if it's a support zip.

Cheers,  
WZ


author: Nic Brough -Adaptavist-
body: It's under \<confluence home\>/export

Well worth checking what you have in there regularly, to avoid disk space issues.

comments: author: Maitrey Patel
body: Hi Nic,

We have a disk space issue while exporting a space. Is there a way we can export to another backup server?

Thanks,  
Maitrey Patel


author: Nic Brough -Adaptavist-
body: You could remote-mount a file share and direct the output there, but this will not help with the other half of the problem that your server needs the disk space to create temporary files while it builds an export.

Your best option remains "give the server enough disk space to work with properly"


Tags: confluence-administration
Is there a way to create my own back-up for Confluence?
Asked by Irene:


Answers:
author: Guilherme V.
body: Hi Irene,

You can backup the following directories:

* home directory
* installation directory

And then perform a full database backup.

With these 3 files above, you can restore your entire application(You may have to change some settings such as the DB url or some settings inside the **confluence.cfg**).

Nevertheless, check it out the following doc:

* [Manually Backing Up the Site](https://confluence.atlassian.com/doc/manually-backing-up-the-site-152405.html).

Cheers,
Copy Page but Child Links pointing to old locations
Asked by KP11:

We copied a page to a new location. The child links stil point to the old location. Is there a way to Copy the page and child location links/pages under the new page tree? I See a reorder option but that is only for Move? In the past Move has failed for us. Is there a way to Copy all Pages/child pages/links in new location (URL LOCATIONS) Version 4.3.3

I should say any FREE way to copy child pages or ADD them to new location. Free scripting or free plugin?


Answers:
author: Steffen Heller
body: Hi Ken,

there are some similiar questions here and elsewhere (the first one you already checked):

* [Copying Pages \& Sub Pages/child](https://answers.atlassian.com/questions/183472/copying-pages-sub-pageschild)

* [How can I copy/clone a page family](https://answers.atlassian.com/questions/53492/how-can-i-copyclone-a-page-family)

* [Copy all child pages to another parent](http://stackoverflow.com/questions/9178042/copy-all-child-pages-to-another-parent)

I don't think there is much more than the ideas mentioned there.


author: Mike Rathwell
body: Ken,

When you put in links to your pages, do you use "hard" URLs (like a web link taken from the browser address bar) or are you using links put in by using the "\[" link shortcut or the "Search" and/or "Recently Viewed" from the link menu?

I have seen this where people used a hard link and it broke every time. The relative links that are based on the page ID typically don't break or exhibit that behavior.

Anecdotally, it took rather a long time to stomp out the habit of using hard links to other Confluence pages but the festivities and broken links by a content refactor broke them of practice when I put it back on the authors to fix their pages and explained how they wouldn't have had to fix them the other way.

comments: author: KP11
body: Yes some pages have hard links created by users. I still need a free way to copy child pages over


author: KP11
body: We do have a COPY SPACE PLUGIN but i do not see option for child pages


author: KP11
body: One more issue. Is there a rename option for pages and child pages. All we ant to do is change the location of the Global space(URL) from under one product to another


Tags: confluence-administration
support
Asked by Dave Fay:

Hello

I signed up for Confluence and we did a test account and we created a space for it - with a link etc. The test period ended and it took us about 1 month to sign up. this was the link [zixidoc.atlassian.net](http://click.mailer.atlassian.com/?qs=62b4a51bf76a9eb6ea742f35aed8e4648179d0e92091c6b76c3419598381c06e80d37c1c886e438c), I am wondering if we can find this link and connect it to our account again. seems that we can't locate it - and rather than recreate it I would like to try to see if we can find it -

any help/advice is appreciated

email: [ray@zixi.com](mailto:ray@zixi.com)

phone: 508-801-0553


Answers:
author: rsperafico
body: Hello Raymond,

Thank you for your inquire.

We will be reaching out to you as soon as possible.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


Tags: cloud

confluence-cloud
Redirecting to page directly if only one page tagged with label
Asked by Madhav Kompella:

Is there anyway we can configure Confluence so that when people use the "\<Confluence-base-url\>/label/.." to look for pages tagged with a certain label - and if that turns up only one page, the user is immediately redirected to the page itself, instead of the "labeled content" page?


Answers:
author: Steven F Behnke
body: Only via a plugin.

I'd imagine you could find an event for that page being viewed. At that point, you could construct your own code to perform some logic (*ie* how many pages are on the page), and then perform a response (serve a different page, redirect the user, etc).


Tags: confluence-administration
global stylesheet - trial version
Asked by Colleen Colbeck:

Hello,

I am playing with the Trial version of Confluence. I want to edit the Global Stylesheet for my Confluence site. I have found several instructions that tell me to do the following:

1. Choose the**cog icon** ![](https://confluence.atlassian.com/doc/files/157679812/Cog.png), then choose **General Configuration** under Confluence Administration
2. Choose **Stylesheet**.
3. Choose **Edit**.
4. Paste your custom CSS into the text field.
5. Choose **Save**.

However, I am unable to find the Stylesheet section in the Confluence Administration panel. I also cannot find the Stylesheet section in the Space Admin panel. All I see is "PDF Stylesheet" which is not what I am looking for.

I have full Admin privileges - I am the site Owner. Please tell me where I can find these Stylesheet sections, or why I cannot access them.


Answers:
author: Milo Test
body: Those are the instructions for the local "server" installation of Confluence. Confluence Cloud is much more limited in its customization ability.

comments: author: Nic Brough -Adaptavist-
body: To confirm what Milo says - the phrase "restricted function" applies to Cloud installations - see <https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html>


Tags: cloud
Email notification profile setting
Asked by Hsu Yao Chang:

Dear all,

Would it be possible to change the default email setting for every account ? (refer to the address of <https://drive.google.com/file/d/0BxriXuT0xeaFRVdNU0U4Q3hqaUU/view?pli=1> ) . Probably we just only keep some option for every account.


Answers:
author: Giuliano C.
body: For each user, you can configure its default options, according to this doc: <https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html>

There, you should be able to find the Email option and then, modify it for the users according to your needs. :smile:

Hope it helps ya, Hsu!

Cheers,

Giu


Tags: confluence-administration
Scroll table layout macro does not format the table
Asked by Keith Wallace:

We are using version 3.3.0 of Scroll PDF Exporter.

When using the macro Scroll Table Layout, the specified width of the column is not taken over.

We also used the following CSS code to prevent that the table does not fit on a page:

div.tablewrap p, div.tablewrap \> table li {

font-size: x-small !important;

}

div.wikicontent table img {

-fs-fit-images-to-width:3in;

}

E.g. we want to that a table is spread over the complete page and used 50%,50% in the macro but it is not working.


Answers:
author: Nils Bier _K15t_
body: Hi Keith,

I just wanted to reproduce the described behavior, in my tests everything worked as expected.

I added the mentioned CSS to my test template, placed the macro on a page, followed by a table and exported this page. Both table cells had the defined width of 50% of the available page width.

To further analyze the problem, it would be great if you could send a XML export of an affected page and the PDF template (<https://www.k15t.com/display/PDF/Downloading+a+Template>) you're using to [support@k15t.com.](mailto:support@k15t.com.)

We'll then have a closer look and will come back to you as soon as possible.

Best,  
Nils


Tags: addon-com.k15t.scroll.scroll-pdf

confluence-administration
Cloud Confluence error after importing site
Asked by Maxim Skvortsov:

I'm create new cloud Confluence free account and try to import data from old cloud account. While importing data I get an error [CONF-34180](https://jira.atlassian.com/browse/CONF-34180) After this when I'm trying to login into my account I have error:

The instance was restarted during an import. Confluence is trying to clean up and restart. Please wait. Removing extraneous Bandana records...  

Your server id is: **B5ZJ-CM89-5WH5-XXU8**

**How to restore my account?**


Answers:
author: Paula Silveira
body: Hi Maxim,

Please create an issue through [support.atlassian.com](http://support.atlassian.com) so you can received the required assistance from Cloud Support.

Thanks and regards,  
Paula Silveira


Tags: cloud

confluence-cloud
Content Formatting Macros -- can I remove the Premium Macros from our instance?
Asked by Melinda Atkinson:

We installed the following add-on:

#### Adaptavist Content Formatting Macros v4.2.9 {#toc-hId-1229632029}

For 30 days we had a free trial of the premium content, but we found the free content sufficient for our needs.

However, the premium content remains available for selection, though if you do select a premium macro you get the following message displayed:

"This page contains macros or features from a plugin which requires a valid license. You will need to contact you administrator."

Is there a way to remove these premium macro's which we will never use?

Thanks.


Answers:
author: Bob Swift (personal)
body: In general for any Confluence add-on that provides macros, you can go into UPM , expand the add-on that contains a macro, expand the modules and find one that looks like the macro you are interested in. You can disable the module and that should stop it from being available. You need to be careful to locate the macro correctly and make sure it is not being used (those pages will will show a broken macro). In many cases, there will be 2 modules that will look like they represent the same macro - one is a XHTML version of the macro and the other a wiki (legacy) version of the macro. You can disable them both.


author: Melinda Atkinson
body: Great - got it, thanks!


Tags: confluence-administration
Confluence and Service Desk Cloud/Server Hybrid Solution
Asked by Ken Conaway:

I'm inquiring about doing a hybrid solution for JIRA Confluence as a local server installation and having it integrate with a cloud instance of Service Desk. My organization wants to pursue both products for use for our internal knowledge base/collaboration suite as well as have our internal help desk on a cloud instance. Has anyone else been in this situation and if this is possible, what are the best practices in getting this set up? Thank you in advance.


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid your wording is a little confusing - what's "JIRA Confluence"?

Do you mean you have JIRA and Confluence installed locally, and you want to integrate it with JIRA Service Desk on Cloud? Or just Confluence locally to be hooked up to Cloud JIRA Service Desk?

comments: author: Ken Conaway
body: Confluence will be installed locally and Service Desk would be in the cloud ideally.


author: Nic Brough -Adaptavist-
body: Ok, I thought it might be that, but wanted to check.Yes, you should be able to fully integrate them - Service Desk and Confluence interact over application links and you can set those up on Cloud. You may have issues with SSL, but rather than worry about that now, I'd simply fire up an evaluation Confluence and try to hook it up to Cloud SD and see how you get on.


Tags: cloud

confluence-administration

jira-service-desk

jira-service-desk-cloud
how do I edit the Dashboard space home page?
Asked by Gregg Schoonover:

I have full admin rights.

The default starting home page for all users is the Dashboard space. It follows the Space Content Template, but I want to override that and edit it for just the Dashboard space.

In other spaces, I have an EDIT button that allows me to edit the space home page. But not for the Dashboard default homepage.


Answers:
author: Guilherme V.
body: Hey there,

Let me share this [documentation](https://confluence.atlassian.com/doc/customising-the-confluence-dashboard-169117112.html) which has all the information that you need to customise the Dashboard page.

Cheers,


Tags: confluence-administration
Can modify space permission in confluence with Internet explorer
Asked by Emmanuel_Verkinderen:

Confluence returning error:

" The request could not be processed because a required security token was not present..."

IE10


Answers:
author: Henrique Freitas
body: Hi Emmanuel,

Actually this is a BUG as you can check here: <https://jira.atlassian.com/browse/CONF-38218>

Unfortunately the workaround described is use another browser.

You can always open a ticket on [support.atlassian.net](http://support.atlassian.net) for a deeper check but you will probably receive something related with this bug.

Hope it helps.

Cheers,

Henrique Freitas


Tags: cloud

confluence-cloud
Can't create calendar in Confluence
Asked by Steve Gallant:

Hello all,

I now have the ability to add calendar's in our Confluence instance. However, whenever I try to add one (in the big 3 browsers), I get stuck as I can't type in either the Name or the Description field. I'm also not able to click on the Time Zone field.

Oddly enough, if I click the Name field, I get nothing, but if I click the Description field, it highlights, but I still can't type.

Any ideas? I'm an admin, so I can make changes if it's a permissions thing.

Thanks!


Answers:
author: Giuliano C.
body: Hey Steve,

As we can see a Cloud instance used by you, since we host it in Atlassian and we do have the system administrators for it, the best suggestion would be to raise a new ticket with the Cloud support, through our support channel: <https://support.atlassian.com>

There, we will have access to your instance and also help you to better understand what might be happening. :smile:

Cheers,

Giu


author: Earl McCutcheon
body: Hello,

This actually sounds like the The plugin just has not been Subscribed too yet.

Team calendars is enabled and running by default, but Read only until you sign up for the calendar plugin.

To enable the team calendar add-on in more than read-only, you will need to go to:

* https://\<INSTANCE_NAME\>.atlassian.net/wiki/plugins/servlet/upm[](https://codetrend.atlassian.net/wiki/plugins/servlet/upm)
* Search for **Team Calendar**
* Select Free Trial

Once the Add-on is subscribed too, the application will become read write, and have full functionality.

comments: author: Steve Gallant
body: Got it all sorted, thanks Earl. My only issue here is that the interface is misleading to someone who isn't subscribed. There's no copy or instruction for me to go and subscribe - it just looks like it's broken.Thanks for the response.


Tags: cloud

confluence-cloud
Can I create a table referring both to a datasource and another table on my confluence page?
Asked by Phil Le:

Can I create a table referring both to a datasource and another table on my confluence page? There exists a confluence table maintained by some coworkers that has relevant data that would ideally be used as joins to a SQL code referring to a datasource.

I have tried searching but haven't found this exact solution yet. I see that you can assign "ID" names to tables, but have not figured out a way to appropriately reference them in my sql codes.


Answers:
author: CelesteCS
body: Hello, Phil!

For any calculations in Confluence, including any manipulations with table data, you may use [CelesteCS Math for Confluence](https://marketplace.atlassian.com/plugins/com.celestecs.confluence.celestecs-math). You may refer to the table data on any page and use any third-party macro as an input parameter.

There is a plenty of other functions in the macro, so you may perform any calculations using formulas in EXCEL style.

Thanks!


author: Bob Swift (personal)
body: There isn't anything that allows you to join information from a ordinary table with a query without doing some form of [scripting](https://bobswift.atlassian.net/wiki/display/SCRP).


Tags: cloud

confluence-cloud
Can you create a inventory of all the content being used in Confluence?
Asked by Camille Marshall:

Hi there,

My company is starting the process of moving to Confluence (and creating a content strategy). Is there a way to generate an inventory/report of all the content?

I would like to be able to take an inventory of all docs under a high-level topic, such as clients, support, devices, etc.


Answers:
author: Midori
body: Using labels is one way to group related content, but you should also consider grouping similar content to one space, using sensible page trees (you can express a lot via page hierarchy) and even use space categories.

It depends on your requirements.


author: Paul Turner
body: I believe that I'm looking for something similar. I'm restricted to using confluence although we do have JIRA as well. I need an **inventory system** for all of our servers to better detail what software exists on each server. These are all CentOS nodes and maybe we have a few physical HP nodes mixed in with virtual machines. I've seen the JIRA plug-in for this but I need a confluence plug-in to satisfy this project.

I'm familiar with spacewalk as a possible solution but it may be beneficial to keep everything under Atlassian Confluence.


author: Nic Brough -Adaptavist-
body: There are macros that let you list pages and so-on, but it depends on what you want from an "inventory" - a list of all the pages isn't going to be much use in most of the systems I know of - 20,000 page titles in a flat list isn't that useful to a human.

If you could define what you want this for, we'll probably be able to give you a much more useful set of suggestions!


Tags: cloud

confluence-cloud