youngmon/atlassian-qna huggingface dataset:
How can I remove a board created by another person from the workspace?
Asked by Jos? Roberto:

Hello. My team has a workspace on Trello that is already at the limit of created boards. One of the current boards was created by a former team member, where he is still an administrator. Since the content of the workspace and this board must be confidential and available only to team members, I would like to know if one of the following options is possible and how to do it:

1. Remove the former member from the board.
2. Remove the board from the workspace, freeing up space for the creation of a new board without the presence of this former member.

I appreciate your help in advance.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Jos? Roberto](/t5/user/viewprofilepage/user-id/5418489) welcome to the community ? are you an admin of the workspace? If so, you should be able to [remove any member from your workspace](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/) as well as [close any board](https://support.atlassian.com/trello/docs/closing-a-board/) in your workspace. If you're not an admin, is there another admin in your workspace that you can request to do this?
Mail the team
Asked by Lacroix:

Hi

I'm looking for a solution to send a mail or a message to the members of the team, or create a chat. Is it possible ?

Thanks for your help

F


Answers:
author: Dreamsuite Mike
body: The most effective way to do this is to link Trello and Slack, they have in-built integrations...  
Other than that, there are Power-ups like [Board Chat by Tiny Power-ups Club](https://trello.com/power-ups/60e30ce36985a680f69727ea/board-chat-tiny-power-ups-club) or email integrations such as [Email for Trello by Sendboard](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello)

comments: author: Lacroix
body: thanks I will try
reactivating workspace admin
Asked by Elice Brooks:

When updating a workspace I inadvertently removed myself from the workspace and I am the workspace admin. How do I re-add myself?


Answers:
author: Vishaal S
body: Hey Elice,

Vishaal here with Trello---thanks for reaching out

It looks like you've raised a support request to our Team, We'll get back to you with an update from our side.

For direct updates and to expedite the resolution process, please follow this link and raise any concerns that you might have: <https://support.atlassian.com/requests/TRELLO-183873/>
HOW TO VIEW ALL ARCHIVED CARDS AT ONCE?
Asked by Chrissy:

Is there a way to view all archived cards in one area?  

I do not want to unarchive them or send them back to the board, I just need to be able to access all archived cards for a board at once.  

For example, if I could change my board to temporarily only show me its archived cards (and then switch back to only active cards), this would be perfect.


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Chrissy](/t5/user/viewprofilepage/user-id/5418439)  

Welcome to the Atlassian Community.

1. You can access archived items on each board by going to the three dots on the right-hand side of your board.
2. From there, it'll open up the menu. Now click "**Archived Items** " and you will see a list of all the cards you've archived for that board.  

   <br />

   Attaching a screenshot so you know where to look:  

![Archived Items_Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/303356iA05AA022442E2E56/image-dimensions/202x348?v=v2 "Archived Items_Trello.png")  

Note: You will have to do this for each board where you have archived cards.  

I hope this helps,  

Michael
Problem logging in to account
Asked by ???? ??????? ???????:

Hello!

Thank you for the functional and useful Trello service.

I have not been able to log into my second account since August 2023. The application displays a message with the following content: "You do not have access rights to this content. It looks like your account is disabled. We have sent you an email indicating who you should contact for more information."  
However, no messages are sent to the mail.

I live in the United Arab Emirates. Please provide assistance and restore your account.


Answers:
author: Vishaal S
body: Hi [???? ??????? ???????](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5418392),

Vishaal here with Trello---thanks for reaching out

Sorry about the hassle and issues you've faced logging into your Trello account since. Your case, under reference number CA-2798218, is currently being addressed by our Customer Advocate

For direct updates and to expedite the resolution process, please follow this link: <https://support.atlassian.com/requests/CA-2798218/>
Acesso a modulos
Asked by Fernando Luiz Schneider:

Solicito o acesso a m?dulos que aparecem bloqueados, pois o dono do quadro j? liberou mas no aplicativo n?o aparece. O problema ? recorrente.

Quadro Cronograma e n?o tem libera??o dia 8,9,15,17 e b?nus 1 e 2.


Answers:
author: Vishaal S
body: Ol? Fernanda,

Vishaal aqui com Trello -- obrigado por entrar em contato

S? para esclarecer, voc? est? enfrentando problemas para acessar determinados pain?is no Trello que parecem estar bloqueados, apesar do administrador do painel j? ter concedido a voc? uma licen?a de membro do conselho? Voc? poderia nos ajudar com a captura de tela do que voc? v? quando tenta acessar o quadro. Se sua d?vida for diferente, expanda mais sobre o problema para ajud?-lo ainda mais.

Deixe-me saber se voc? tiver mais perguntas. Ficarei feliz em ajudar.

*** ** * ** ***

Hey Fernando,

Vishaal here with Trello---thanks for reaching out

Just to Clarify, Are you facing trouble accessing certain boards in Trello that appear to be blocked, despite the board admin having already granted you a board member license? Could you please help us with the screenshot of what you see when you try to access the board, if your query is different please expand more on the issue to assist you further.

Do let me know if you've more questions. I'd be happy to help.
Is there a way to directly record a video as a comment on a Trello card?
Asked by Lisa Cole:

We are trying to capture a Time Lapse video of a certain process of our production process and upload it to the Trello card it is associated with automatically. As a job comes across this machine my employee will open the Trello card for that job, start/ end their time and enter any notes relevant to the job. I would like to mount a Time Lapse Camera above this machine and have a Power-up that would start the video and attach it to the card that is open automatically for Quality Assurance purposes. That card is then closed and the next is opened.

Currently we are taking a Time Lapse on a separate iPad then going back and inserting the video to the card which take 5-10 minutes a job.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Lisa Cole](/t5/user/viewprofilepage/user-id/5418241) I haven't used it, but it looks like there's a screen recorder power-up that might be suited for your needs <https://trello.com/power-ups/636dca3e5c6fc4124625b835>


author: Nikola Perisic
body: Welcome to the Atlassian community [@Lisa Cole](/t5/user/viewprofilepage/user-id/5418241) !

This should be possible, since I was able to attach the installation and zip file. You need to click on the attachment icon on the left side of the question mark icon:

![Screenshot 2024-01-30 at 16.47.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/303316i56E487CBDF67FEC8/image-size/large?v=v2&px=999 "Screenshot 2024-01-30 at 16.47.26.png")
mi cuenta aparece como gratuita, pero estoy pagando cuenta premium
Asked by Patricio Cristian Abarz?a Fuentealba:

![Captura de Pantalla 2024-01-30 a la(s) 11.49.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/303299i533F3DA5F7F22D8B/image-size/large?v=v2&px=999 "Captura de Pantalla 2024-01-30 a la(s) 11.49.22.png")

Mi cuenta aparece como gratuita, pero pago suscripci?n premium. como puedo hacerlo para que la reconozca, dado que he perdido funcionalidades de la cuenta premium.


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! Hope that's alright if I answer in English ?

First, I'd like to clarify the confusion around how billing in Trello works. Each subscription is linked to a particular Workspace rather than a user account. This means that you can have multiple Workspaces, but only one of them will have paid features. Otherwise, you'll need to create separate subscriptions for each Workspace.

With that said, I've just checked the Workspaces linked to your account and don't see any active subscriptions. There were 2 Premium trials which already ended due to the lack of credit card details on file.

If you'd like to upgrade your Workspace to Premium, go to Workspace's **Settings** \> **Upgrade Workspace**\> choose a plan and add your credit card.

Hope this information helps!

Alina \| The Trello Team
Why is there not a way to download Butler rules?
Asked by Gemma:

I can't understand why I am unable to download the automations that I have created/shared into a simple .csv file (or any format for that matter). Is there a way to suggest to the Trello creators to allow users to do this? Please note, I'm not asking for anything fancy, I am simply asking for the rules etc. to be able to be downloaded as a standard file and shown as something readable and simple. For example;

* Board
* Rule Name (if applicable)
* Type i.e. Rule, Due Date, Scheduled
* List (e.g. To Do, Complete etc.)
* Trigger
* Action(s)

I've added a screenshot for reference of how I create my table (with a LOT of editing, due to having to copy and paste)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303297i5768EB8DEB53F66D/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alicia Fil?u Birlanga
body: Hi [@Gemma](/t5/user/viewprofilepage/user-id/4664005) ! Nice to meet you.

I agree with you, I suppose the Trello developers end up making this feature because I think it's something a lot of people would like. I include myself.

I have also adapted like you. First I put tags on them to better select the rules I want to see. Then I copy and paste them into Excel.

I will ask also to Trello developers.

We can share if we have good news about this in the future! ?

comments: author: Gemma
body: Excellent, hopefully this and the below requests are looked into and changed :)


author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Gemma](/t5/user/viewprofilepage/user-id/4664005)  

I haven't found a way to download automations as a CSV, either.  

Instead, you can try creating an automation libriray. With **Automation Libraries** , you can:  

- Categorize automations and find them easy by filtering

-Enable or disable groups of automations

-Share a group of automations with others in your workplace.

Find more information about Automations Libraries in this support article from Trello <https://support.atlassian.com/trello/docs/working-with-command-libraries/>  

You can also check out this article about submitting a feature request on Trello <https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/>  

I hope this helps,  

Michael

comments: author: Gemma
body: Thanks Michael. I've already created automation libraries, but it doesn't help really as it doesn't tell you what boards they're actiavted on. Additionally one of the pains with these shared libraries is that it doesn't show you that it's already enabled on the board. On top of that, if you enable it yourself, it then duplicates it. It's one the features I've requested for them to change before


Tags: butler

download
Line spacing
Asked by Andri Eggimann:

If I want to generate a line spacing with \\n, there is always a spacing of approx. 3 lines. How can I format my text so that there is only one line of spacing?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Andri Eggimann](/t5/user/viewprofilepage/user-id/5418071) where exactly are you using \\n?

comments: author: Andri Eggimann
body: Hi,\\n\\nyour ticket {cardname} has been successfully completed.\\nIf you have any questions, please contact us.\\n\\nBest regards\\nyour IT-Team  

The text should look like this:  
Hi,

your Ticket xxxx has been successfully completed. If you have any questions, please contact us.

Best regards

your IT-Team


author: Hannah Humbert - Simpla Workflows
body: [@Andri Eggimann](/t5/user/viewprofilepage/user-id/5418071) it looks like Butler formats it so there's double line spacing in the email:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303617iFE3108ABE833E223/image-size/large?v=v2&px=999 "image.png")

Not entirely sure why this is - perhaps a change that occurred after rolling out the next text editor? I couldn't see any sort of workarounds to avoid this. Maybe someone else in the community could help, or you could reach out to [Trello support](https://trello.com/contact#/) to see if there's any way around it.
Remove member and add back?
Asked by Chris White:

I have a member that has used Google to log in to Trello. She now wants to use her own email to login instead.

Can this be done easily without any loss of her original contribution, if so, how?

Many thanks


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The way Google Accounts work is that they create associate Atlassian accounts which are then logged into via Google.

When you log into Trello, you're actually logging in via an Atlassian account, even though, in this case, it is going through Google.

Get your member to log into Trello with her current account and click on her profile logo. Select "manage account, " which will take you to the ID system. Click on the email tab and change the email to the new one she wants to use.

Three warnings:

* She must be able to read the emails, old and new. The last time I did this, both required a confirmation click-through before the email changes.
* It can take a while for the new account settings to roll out. Allow a couple of hours (but I've never seen it take more than a couple of minutes; some people tell me it can be longer)
* This will disconnect the Atlassian account from Google. She will need to use the Atlassian account login for all Atlassian Cloud products from now on, not just Trello

comments: author: Chris White
body: Many thanks, we will give it a go.


Tags: google

login
We have Trello trail premium version. What happens to the boards after the trial ends?
Asked by Natascha Roobol:

We have tried Trello Premium the trial version. We have made more boards then we would have with the basic free version. We can't keep the premium version, so I was wondering what happens after the Premium trail version and we go back to the basic version? Do we lose some of the boards? Can we still acces them?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Natascha Roobol](/t5/user/viewprofilepage/user-id/5418033) !

The answer from <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/> states:

### Free trial of Premium {#toc-hId-2091971924}

You can test Premium by starting a free trial from your Free or Standard Workspace's billing page, or from our [Free trial page](https://trello.com/en/free-trial).

Your free trial will be cancelled at the end of the trial period if you don't add a credit card. If you add a credit card to your subscription, your subscription will auto-renew at the end of the trial period.

If you start a Premium trial on a Standard Workspace, your subscription will automatically upgrade to a Premium subscription at the end of the trial, at which point you will be charged for a Premium subscription. You can start a Premium free trial while on a Standard subscription from the billing page of your Standard workspace:

If you cancel your Standard subscription while in a Premium free trial, you'll continue to have access to Premium features until the trial ends, but your subscription will not renew after the trial ends.

If you start a Premium trial on your Standard Workspace but don't want to move to the Premium subscription at the end of the trial, you can opt out.

comments: author: Natascha Roobol
body: We have a Free Workspace. We won't be adding a creditcard as will keep on using the Free workspace after the trial. The Free workspace has a max of 8 boards. My question is, what will happen after the trial period ends with the extra boards we made during the Premium trail? Will these be deleted or blocked? Can we still acces them after or will we be restricted again to 8 boards?


Tags: cloud
Sharing ownership of trello boards between colleagues
Asked by Jay Warmenhoven:

Hi Trello,

Some of our teams use trello boards in microsoft teams.

This is all very convenient, untill the one who set up the boards leaves our company.

Is it possible to share ownership of the boards, or transfer ownership from an account of an ex colleague?

Kind regards,

Jay Warmenhoven


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jay Warmenhoven](/t5/user/viewprofilepage/user-id/5418013) yes, definitely! You can have multiple [admins on a board](https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/) and anyone who is a [workspace admin](https://support.atlassian.com/trello/docs/workspace-admin-capabilities/) can manage all boards within your workspace.

comments: author: Jay Warmenhoven
body: Good morning Hannah,

Thanks for your reply! We approach trello through microsoft Teams, does Trello pick up on the hierarchy in Teams then? Since I am one of our administrators for MS 365 and thus Teams.

Or do we need to register a company profile with Trello?


author: Hannah Humbert - Simpla Workflows
body: [@Jay Warmenhoven](/t5/user/viewprofilepage/user-id/5418013) Teams and Trello are completely separate apps, so the user management will need to be managed separately. What you're looking at is an embedded version of [trello.com](http://trello.com) from within the Teams app. A seperate Trello account would have been created in order to access Trello via Teams. If you're not able to access the Trello workspace settings from within Teams, you can just do it via the web version.
????? ?? ??? ????, ??? ?? ????.
Asked by Reborn BLACK:

rebornblack@star-law.com ? ??? ???? ??? ??? ????, ??? ?? ????.


Answers:
author: Dreamsuite Mike
body: Hi [@Reborn BLACK](/t5/user/viewprofilepage/user-id/5417980)

? ?? ???? ??? ??? ???? ?? ????...

Trello? ???? ?? ????

<https://trello.com/contact#/>
Trello Pricing
Asked by Berkay Narin:

Hello Dear,

we would like to create a trello group of 20 people for a project. Can you give us information about the most discounted price you can provide?

Best Regards,


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! ?

Atlassian does not offer general discounts because we make the lowest prices available to everyone online. Special pricing is available for registered charitable non-profits and academic institutions.

To explain further, our goal at Atlassian is to make awesome applications available at the best price, to treat every customer equally, and to keep our sales process simple. We try to be as transparent as possible and would rather invest in building products that answer people's business needs, rather than maintaining a large sales team that negotiates discounts, prices, and contracts.

This is why we ensure openness by publishing our pricing openly online, which you can view on our pricing page at <https://www.trello.com/pricing>.

With that said, I'd like to mention that a subscription cost depends on the number of seats occupied in a Workspace. Each full member (including admins) and [multi-board guests](https://support.atlassian.com/trello/docs/multi-board-guests/) occupy a paid seat which would reflect on your bill. If you'd like to reduce the costs, I'd suggest you consider adding guests to your paid Workspace who are members of only 1 board as single-board guests aren't billable.

Hope this information helps!

Alina \| The Trello Team
????? ?? ??? ????, ??? ?? ????.
Asked by Reborn BLACK:

rebornblack@star-law.com ? ??? ???? ??? ??? ????, ??? ?? ????.


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! Hope you don't mind me answering in English!

I looked at the email address in our mail logs, and it looks like there indeed was an email delivery problem due to this error message:

```
554 5.7.1 [internal] recipient address was suppressed due to customer policy
```

I've removed the block on our side and would like to ask you to try requesting the confirmation email again.

If the issue persists, I'd suggest you go through the troubleshooting steps from this article: <https://support.atlassian.com/trello/docs/not-receiving-confirmation-emails-or-password-reset-emails/>

I also suggest you remove your email address from the message as these posts are publicly visible ?

Hope this helps resolve the problem!

Alina \| The Trello Team
How to Create Trello Report (built-in) listing all cards activities
Asked by Amit Weinreb:

Hi,

What is the best way to create a Trello report listing all card activities for each card using the pattern format?

Is it possible?

This is what I have at the moment:

"- \[{cardname}\]({cardlink}): {carddescription}"


Answers:
author: Amit Weinreb
body: Apparently I haven't searched the forums quite well. There is a very old similar [question](https://community.atlassian.com/t5/Confluence-questions/Trello-comments-variable-for-use-in-email/qaq-p/1383962).

My solution is based on "the creative solution" suggest in that link.

* Each time a card is created, an "Update Card" is created in another list with an empty "Updates" checklist.
* Each time a comment is posted, The relevant "Update Card" is found and a new item in the "Updates" checklist is created.
* When a card is considered complete, it is moved to a "Completion" list where the "Updates" checklist is copied there.
* Generating a report with the following pattern on the Completion list:

  ```
  - ####[{cardname}]({cardlink}) - Created on {cardcreationdate}\n{carddescription}\n{cardcheckliststate}
  ```

Although this is a very complicated workaround, it appears to be the only one that is suitable for use with the built-in automation system.

I do hope that in the future the {commenttext} will be available for report generation.


author: Hannah Humbert - Simpla Workflows
body: Hi [@Amit Weinreb](/t5/user/viewprofilepage/user-id/5417953), welcome to the community! What activities are you wanting to see? In your example, it will just pull the card description.

comments: author: Amit Weinreb
body: Thank you for the welcome!

I want to see all the comments and activities in the card when generating a report.

I have posted a workaround, as I found no direct approach is available (at least that I am aware).
how to convert cards to lists?
Asked by Ellen:

how to convert cards to lists?


Answers:
author: Peter Van de Voorde
body: Hi [@Ellen](/t5/user/viewprofilepage/user-id/5417903) ,

<br />

Welcome to the Atlassian Community.  

Could you please give us some more context on your question: What exactly are you trying to do? Turn every comment on a card into a list of cards?  

Cheers,  
Peter
Dropbox links in Trello
Asked by Helen Shaw:

I've added Dropbox video links on a card in Trello. On my laptop they've hv very conveniently renamed themselves to what they are called in my Dropbox, but on my android phone they haven't, so they aren't clear what they are. How can I get them to show by their names on android?


Answers:
author: Helen Shaw
body: *** ** * ** ***


Tags: dropbox

link