youngmon/atlassian-qna huggingface dataset:
Confluence can not save changes after editing, "Something went wrong after loading the editor"
Asked by Selin Sezgin:

In Confluence page, people who have authority to edit get the following two errors when they want to edit the page:

1."Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing."

2."The connection timed out. If it happens again, speak to your Confluence admin. You may be using a proxy server that prevents WebSocket connections."

It was possible to edit the confluence page before. When the page is examined as the admin user, the user can only view the information however the user has edit privileges on the page as well. I am attaching the images of the errors. When I try to edit the page it tries to update but it enters a loop and does not save the data. You can see the images below.

![ss1.png](/t5/image/serverpage/image-id/255462iAB5C2FEEA3D05AC9/image-dimensions/379x229?v=v2 "ss1.png")![ss2.png](/t5/image/serverpage/image-id/255463i0DEA7C6A57197B6D/image-dimensions/380x119?v=v2 "ss2.png")

I've tried several solutions, however this seems to be a common problem. What could be the cause of the problem?


Answers:
author: Brant Schroeder
body: [@Selin Sezgin](/t5/user/viewprofilepage/user-id/5212191) Welcome to the Atlassian community

This usually has to do with collaborative editing not working. Have you looked at this <https://confluence.atlassian.com/confkb/collaborative-editing-is-not-working-1031837948.html>

comments: author: Brant Schroeder
body: [@Selin Sezgin](/t5/user/viewprofilepage/user-id/5212191) did you get this issue resolved?


Tags: confluence-server

server
What version of Confluence Data Center has editor V2?
Asked by Al Manning:

Hello,

I have a question about Confluence Data Center. Many thanks for the help.

What version of Confluence Data Center has the V2 editor?

I can see that Data Center has two main suggested versions:

<https://www.atlassian.com/software/confluence/download-archives>

<br />

LTS: 7.19.8

Latest: 8.2.2  

Which of these (if any) have support for the v2 editor?   

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Neither of those have the version 2 editor - that was in versions 3, 4, and 5. The editor changed again in version 6, and hasn't been changed a huge amount since.

I think you need to explain what you think the "version 2 editor" really is?

comments: author: Al Manning
body: Many thanks for your response. When I was doing recent work with Confluence Cloud, I needed to use the following metadata so that a newer (v2?) Confluence Editor would be activated. This resulted in an improved interpretation of the CSF and prevented some warnings of (switching to the new editor) that appeared during editing.

```
 metadata: {
properties: {
editor: {
value: "v2",
},
},
}
```

My assumption is that this is the "v2" editor. I'm not sure when this was introduced and if it is available to both the LTS and latest versions of Confluence in Confluence Data Center.

"Neither of those have the version 2 editor"

I'm curious to know what they have as this seems to be close to the latest in cloud. Is there some docs on editor versions that are available so that I can do some reading?


author: Nic Brough -Adaptavist-
body: Cloud and Server/DC are totally different products, and the editors within them are versioned differently.


author: Al Manning
body: It may be best for me to look at Data Center myself and compare with Cloud. Thanks for your help although I don't feel that my question has been answered.


Tags: confluence-server

server
confiForms ValueView - Wrong calculation
Asked by Michael K?ng:

Hey,

I have an easy calculation within a ValueView.

\<ac:parameter ac:name="fieldName"\>Required:(20-(\[entry.actual\]))\</ac:parameter\>

The calculation is 20 minus the sum of the field actual by (\[entry.actual\]).

It works if I have only one entry, eg. one entry with a field value of 4, iI got 16 with the term above. If I have two entries, eg. with field values 4 and 2 =6, I got a result of 34 instead of 14.

Is there a fault in my thinking or is this a bug?

Thanks in advance.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Michael K?ng](/t5/user/viewprofilepage/user-id/3406184)

Calculation are made PER ROW, and then aggregated by "key" (summed up)

Alex

comments: author: Michael K?ng
body: Okay, so...in my example: (20-4)+(20-2) = 34

And I guess there is no way, to calculate with the "summed up" value?


author: Alex Medved _ConfiForms_
body: Well, there is... but it is a bit weird :-)

```
Required:(20 [entry.id.queryAndSet(form:@self;*;actual.prepend(-)).split(,).join()])
```

Little demo:

<http://recordit.co/URFHYXhVR6>

PS, my ValueView is set to LIMIT itself to 1 record

![limit.png](https://community.atlassian.com/t5/image/serverpage/image-id/255440iF1C7E0CB288BEDED/image-dimensions/328x314?v=v2 "limit.png")

Alex


author: Michael K?ng
body: What the hell?! You are a genius! Thanks

I feel like I was dived deep into a rabbit hole,. Don't got the solution at all, but it works :D


author: Alex Medved _ConfiForms_
body: Yes, use with caution.. it is a bit weird expression :-)


Tags: confiforms

confluence-server

server
Swapping Confluence page admin
Asked by Benjamin Newman:

Our organisation secretary has left, how do I swap her Confluence admin status to other page members / members of our committee ??


Answers:
author: carlosughini
body: Hey Benjamin,

Welcome to the community!

To swap the Confluence admin status from the organization secretary to other page members or committee members, you can follow these steps:

1. Log in to Confluence with your admin account and click on the "Settings" cog icon in the top-right corner and select "Confluence Administration" from the dropdown menu.
2. Navigate to the "Global Permissions" section to manage the overall permissions for Confluence.
3. Locate the "System Administrators" or "Confluence Administrators" group within the Global Permissions settings. By default, these groups have full administrative privileges in Confluence. Add the desired page members or committee members to this group to grant them admin access.

If you want specific members to have admin access only to certain spaces, you can grant them "Space Administrator" permissions. In the Global Permissions section, click on "Space Permissions" to manage permissions at the space level. Add the desired members to the relevant spaces with "Space Administrator" permissions.

Please give it a try and let me know how it goes.

Kind regards,

Carlos

comments: author: Benjamin Newman
body: I'm sorry Carlos - maybe you misunderstand my question - our committee cannot communicate with our outgoing secretary, who has admin status/full control of our workspace - I want your help with transferring full admin status to me (as the softball club president - as per the confluence space/page listing our current committee members/roles).

We cannot login as an admin to adjust/add admin, none of the other committee members have that level of access/authorisation, I need Confluence IT Dept to step in and assist with changing our remaining committee members level of access to admin, especially mine (as I am ultimately responsible for this organisation).


author: Nic Brough -Adaptavist-
body: I am sorry that the answer you got before did not answer your question - it was generated by an AI that has no understanding of your question or Atlassian software.

You need to talk to your site admin - the person who administer the site. (The site is the base URL something.atlassian.net, Confluence is one application that lives as part of a site - something.atlassian.net/wiki)

They can add you (and other admins) to the groups and permissions that grant you Conflueence admin.

If your secretary was the only site admin, then you've got a problem - you'll need to get Atlassian to add one of you as another site admin who can then remove your secretary add more (I'd recommend having at least two, ideally three).

As your secretary was probably the "owner" of the site too, you'll probably need to go through the billing route on <https://support.atlassian.com/contact> as it's a change of owner.


Tags: cloud

confluence-cloud
plantUML from avono AG datacenter version 2023.4 does not work on confluence 8.1.4
Asked by Fariba Keshehrim:

we get this error upon using avono ag plantUML plugin:

**Error rendering macro 'plantuml'**

null

any idea why? we uninstalled and installed back with no luck.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Fariba Keshehrim](/t5/user/viewprofilepage/user-id/3626440) ,

please try to contact vendor support <https://avono-support.atlassian.net/browse/PUML>

Fabio

comments: author: Fariba Keshehrim
body: I have but no response yet. backlog I guess


Tags: confluence-server

plantuml

server
How do you use .hasChanged() virtual function to track if a Smart Multi-Row field has changed?
Asked by Benjamin Rios:

I am using hasChanged() to track a smart multi-row field.

When a user adds a value into the smart multi-row it should trigger an IFTTT macro.

The issue I am having is that even when I add a value the IFTTT does not get triggered.   
How do I use hasChanged with a smart multi-row field?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Benjamin Rios](/t5/user/viewprofilepage/user-id/5009703)

Not sure what do you have, but here is a demo that illustrates how the hasChanged function could be used on smart multi-row field (hint: same as on any other field)

<http://recordit.co/90tmaGERzy>

Hope it helps

Alex


Tags: confiforms

confluence-server

ifttt

server
Can I give viewers the ability to edit the content, and only admin can review and publish?
Asked by Emely Terrazas:

I am looking to see if the group "Can view" make edits without publishing. I did find the comment section. I did find the comment being useful for now but what I am looking is for the viewers to make a change but won't be shown to anyone, only admin. If Admin approves of that new information, then it will be visible to al viewers.


Answers:
author: Benjamin
body: Hi [@Emely Terrazas](/t5/user/viewprofilepage/user-id/5211777) ,

This isn't something out of the box. Confluence is more towards a team collaboration wiki. You want to look into workflow add-ons for confluence where it goes through documentation control and approvals.

Something like Comala:

[https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud\&tab=overview\&utm_source=google\&utm_medium=cpc\&utm_campaign=comala_search_mp\&gclid=EAIaIQobChMIgsaD487c_gIVAAqtBh0inA9DEAAYASAAEgKBA_D_BwE](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview&utm_source=google&utm_medium=cpc&utm_campaign=comala_search_mp&gclid=EAIaIQobChMIgsaD487c_gIVAAqtBh0inA9DEAAYASAAEgKBA_D_BwE)

add-ons have free trials. So, evaluate one that works best for all your needs.

-Ben

comments: author: Emely Terrazas
body: Thank you!


author: marc -Collabello--Phase Locked-
body: Hi [@Emely Terrazas](/t5/user/viewprofilepage/user-id/5211777) ,

One thing you can do with Confluence out of the box:

Make 2 spaces, one edit space and one published space.

Restrict the edit access to the published space to the admin.

Let the "can view" group make edits in the edit space. When the admin thinks the document is ready, they make a copy into to the published space.

comments: author: Barbara Szczesniak
body: [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) Does this method adjust any links on the page to link to the correct pages in the space you copy to?


author: marc -Collabello--Phase Locked-
body: that depends on how the links were made, and where the links go to.

I'd suggest that you try with a test space and a test page.


Tags: cloud

confluence-cloud
Auto login in Confluence form external Web Application
Asked by Andrea Chiericati:

Hi,

i need to configure an auto login in Confluence form external Web Application using existing user and password (and token) already active in Confluence, in order to make the browser redirect to Confluence transparent to the user, without knowing (and therefore manually specifying) the password.

This without SSO or SAML.

***Cookie base auth*** could be the right option but is deprecated:  
<https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/#deprecation-notice---basic-authentication-with-passwords-and-cookie-based-authentication>

Other options?

Kind regards

Andrea


Answers:
author: Benjamin
body: Hi [@Andrea Chiericati](/t5/user/viewprofilepage/user-id/4605236)

Without SAML/SSO, there's no mechanism to keep track of the logins between your app and confluence.

There's a way to do this between on-prem and external application via the application links

<https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html>

Possibly you could do the same by setting up an application link on your cloud instance.

comments: author: Andrea Chiericati
body: Hi, thank you for your support.

For the link reported by you, my need is the opposite, from an external application I have to redirect to confluence with a user already logged in


Tags: authentication

cloud

confluence-cloud

login
OKRs for JIRA vs Boja OKR for Jira & Confluence
Asked by Kantardjian, Ara:

Anyone have any familiarity with either of these products? Im working out of a spreadsheet right now, and want to utilize a module in Jira for OKRs. Any feedback is appreciated


Answers:
author: Oleksii Marynych
body: Hello [@Kantardjian, Ara](/t5/user/viewprofilepage/user-id/5211564)

I'm glad to see that you're exploring options to move your OKRs from spreadsheets to a more integrated solution within the Jira ecosystem. I'm the CMO of Oboard, and we have developed an OKR software called [OKR Board for Jira](https://marketplace.atlassian.com/apps/1219988/okr-board-for-jira?tab=overview&hosting=cloud). (We also have a free [OKR Board for Confluence app](https://marketplace.atlassian.com/apps/1229394/okr-board-for-confluence?tab=overview&hosting=cloud))  
It's the most popular (and the most loved) OKR app on Atlassian Marketplace. We're also proud to be Atlassian Staff Pick.

Thousands of companies are happy using OKR Board for Jira, and I believe our app can cover your needs.

If you have any questions or would like a demo to see how OKR Board for Jira can help you streamline your OKR management, please feel free to contact us. We're always here to help!

<br />

Best regards,

Oleksii  
CMO, Oboard


author: Courtney Eiland _Appfire_
body: Hi, [@Kantardjian, Ara](/t5/user/viewprofilepage/user-id/5211564)

I'm Courtney from Appfire -- we're behind [OKR for Jira](https://marketplace.atlassian.com/apps/1221776/okr-for-jira?tab=overview&hosting=cloud&gclid=CjwKCAjwpayjBhAnEiwA-7enawPtnFhIZXBw3sqDcD_jfKW0yWD9PawnRhenAr8dfrUqDXtns3MATBoCqYIQAvD_BwE).

Glad you're planning to make the jump from spreadsheets! Apps like ours can streamline the OKR management process for you so you can track progress toward goals in real time. OKR for Jira is well-supported and trusted by over 1,000 companies.

If you'd like an introduction to how OKR for Jira can meet your needs, our [documentation](https://jqlsearchextensions.atlassian.net/wiki/spaces/OFJ/overview) is a good place to start. If you have specific questions about linking OKRs within Jira or want to see a demo, we'd love to get you set up! Just [send us a note](https://jqlsearchextensions.atlassian.net/servicedesk/customer/portal/6) and we'll handle the rest.

All the best,

Courtney Eiland, PMM


Tags: objective-key-results
User Profile Picture won't show on User Profile Macro for one of my team member.
Asked by Anuj Kumar:

I have added User Profile macro to our confluence page for my 4 team members however, the profile picture of one user is not showing. Any suggestions?

![Profile Pic.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/255299iB4703D62B396F812/image-size/large?v=v2&px=999 "Profile Pic.PNG")


Answers:
author: Nadine Schuett
body: We came across the same behaviour after migration and it appears to be a new bug. Please watch <https://jira.atlassian.com/browse/CONFCLOUD-75828> for updates.


author: Summer Hogan
body: Hi [@Anuj Kumar](/t5/user/viewprofilepage/user-id/5211512) - welcome to the community!

This issue was solved previously in the community [here](https://community.atlassian.com/t5/Confluence-questions/User-Profile-Picture-won-t-show-on-User-Profile-Macro-what-am-I/qaq-p/1038618). It looks like there was a Bug opened and closed as there is a workaround [here](https://jira.atlassian.com/browse/CONFCLOUD-65902).%C2%A0). Try this:

### Workaround {#toc-hId-2030933978}

* Simply adding a "Style" macro into the page, solves this issue.   
  Added style macro to the page  
  [![](https://jira.atlassian.com/secure/thumbnail/344627/_thumb_344627.png)](https://jira.atlassian.com/secure/attachment/344627/344627_Screen+Shot+2019-03-21+at+11.40.17.png)  
  Result  
  [![](https://jira.atlassian.com/secure/thumbnail/344628/_thumb_344628.png)](https://jira.atlassian.com/secure/attachment/344628/344628_Screen+Shot+2019-03-21+at+11.40.38.png)

comments: author: Anuj Kumar
body: Hi [@Summer Hogan](/t5/user/viewprofilepage/user-id/4193903) I have tried to search "Style" macro but not able to find this macro. I think I need to reach out to my Technology team maybe I do not have full access.


author: Barbara Szczesniak
body: [@Anuj Kumar](/t5/user/viewprofilepage/user-id/5211512) According to this page (<https://support.atlassian.com/confluence-cloud/docs/learn-which-macros-are-being-removed/>), the **Style macro was removed**.

Since no one has posted a new workaround in the defect report, I'm not sure what you can do in this situation.


Tags: cloud

confluence-cloud
Eu fiz upgrade numa conta errada, como posso consertar?
Asked by Gerardo Ibanez:

Eu tenho duas contas, eu fiz upgrade na conta errada, como posso consertar e fazer upgrade na conta certa?


Answers:
author: Rafael Dill
body: Hi Gerardo, welcome to the Community!

Take in mind that when you upgrade Trello, you upgrade a Workspace and not the account.

We don't have a great way to transfer the subscription from one Workspace to another, but we can definitely help cancel and refund the subscription on the wrong Workspace if you'd like. After that, you can upgrade the correct Workspace when you're ready.

Alternatively, you could transfer boards from one Workspace to another if that would be easier or better suit your needs: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

All users are welcome to raise questions about billing with us at any time. You can do this at  
[![](https://bxp-content-static.prod.public.atl-paas.net/img/favicon.ico)Contact Support \| Trello](https://trello.com/contact)

- scroll down to the contact form and on the dropdown titled 'What can we help you with?', select 'Billing'. If you raise a ticket, we'll be able to refund and cancel your subscription on the wrong workspace, so you can then upgrade the workspace of your choosing.
I want to cancel my free trial. I cant find cancellation anywhere.
Asked by Sabrina Smits:

Can u please cancel my trial? So that im not surprised by any costs at the end? Because we will not use trello anymore.


Answers:
author: Rafael Dill
body: Hi Sabrina, thanks for getting in touch!

Rafael here from Trello Support, I hope you're doing okay!

We cannot make this request by a community question, for that, you'll need to submit a support request here: [Contact Support](https://trello.com/contact)

Please contact us using the method mentioned above and we will be happy to help!

Best regards,  
Rafael  
Atlassian Support - Trello
Trello Creating Back Up boards automatically
Asked by Rick Woolliss:

Hi

<br />

On one of my workspaces trello seems to be automatically creating a back up copy of the board every day.   

I don't think I enabled anything to ask it to do this and I and I can't see how to stop it.   

It could be one of the other people on the workspace enabled it in error though. But we don't need it to do this.   

I've had a look round and can't see a setting to enable / disable for this (although I might be just not spotting it)  

Any ideas of how to turn it off?

Thanks


Answers:
author: Allen -Amazing PowerUps-
body: [@Rick Woolliss](/t5/user/viewprofilepage/user-id/4993395) You may want to check if Amazing Fields is installed as a powerup. It recently got the ability to automatically create backups of boards. (see: <https://docs.amazingpowerups.com/article/29-how-to-backup-trello-boards-with-amazing-fields> )

It is possible that a board member turned it on for your board.

comments: author: Rick Woolliss
body: Thank you! This looks like it was the cause!


author: ???
body: thank you very much\~ i met the same problem here.


author: Rapid Mobility
body: Thank you! We had the same issue!


author: Meghashrita Kashyap
body: Hi [@Rick Woolliss](/t5/user/viewprofilepage/user-id/4993395)

Could you please check if any power up is enabled on any of the boards to take a backup of it? We would need access to your account to investigate more.

Would you be able to raise a ticket here: <https://support.atlassian.com/contact/#/> so that we can look into it?

Cheers,   
Meghashrita Kashyap  
The Trello Team
Hi, if the creator of the board will get the notification or alarm, in case I copy the board?
Asked by Mia:

I have more than 20 users on my board, which I will share some important data with them, just want to make sure, if they will copy the board without my permission or not. Do I get the notification or any kind of alarm when some one try to copy the board in their personal account?


Answers:
author: Rafael Dill
body: Hi Mia, thanks for getting in touch!

Rafael here from Trello Support, I hope you're doing okay!

You can only use the option to copy a board if you **a member** of that Workspace.

So if you just invite them to the board as **guest members** , they are not included on that Workspace and so are **not allowed to copy boards**, even if they have Admin privileges on that specific board.

Additionally, if a member of a Workspace copies a board, Trello did not send a notification for this type of action.

I hope this information helps, let me know if you have any other questions and I'll be happy to help!

Cheers,  
Rafael  
Atlassian Support - Trello
How do I set the item specified for the creator of that tag in a checklist that has been copied from
Asked by Vuong Ha:

I am having this one command:

when a card without checklists is added to list "T?nh c?ng n? KH ?", add a member in turn from card "T?nh c?ng n? KH ?" to the card, add a member in turn from card "T?nh c?ng n? KH ?" to the card, and add the "Quy tr?nh th?c hi?n" checklist from card "T?nh c?ng n? KH ?" to the card

**-\>** About this command when creating a new command, it will automatically add checklist and available items in another card. I have one item blank and have not added anyone, how do I make that item automatically add username?

*** ** * ** ***

**How can I assign an empty item like the arrow I specify below to the tag creator?**

![Untitled design.png](https://community.atlassian.com/t5/image/serverpage/image-id/207587i0B0DFAC5447D462D/image-size/large?v=v2&px=999 "Untitled design.png")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Vuong Ha](/t5/user/viewprofilepage/user-id/4934627) ! Maybe this will work?  

*when an item starting with "xxx" is added to a checklist, assign the item to member @{username}*