I need to change the distribution of users
Asked by Ivan Velazco:

Hello Dear,  
I have a problem with my client. I need to change the distribution of users in differences workspace with premium licenses both few months ago. Please, is it possible for you separate users follow next distribution  

|----------------------------------|------------------------|----------------------------------|------------------------|
| Actually                                                 || New requierement                                         ||
| Workspace                        | User                   | Workspace                        | User                   |
| Desarrollo y soporte de sistemas | Alxis Polanco          | Desarrollo y soporte de sistemas | Alxis Polanco          |
| Desarrollo y soporte de sistemas | Daniel Guerrero        | Desarrollo y soporte de sistemas | Daniel Guerrero        |
| Desarrollo y soporte de sistemas | Esperanza Riquelme     | Desarrollo y soporte de sistemas | Esperanza Riquelme     |
| Desarrollo y soporte de sistemas | Felipe Morales Collao  | Desarrollo y soporte de sistemas | Felipe Morales Collao  |
| Desarrollo y soporte de sistemas | Felipe Vald?s          | Desarrollo y soporte de sistemas | Felipe Vald?s          |
| Desarrollo y soporte de sistemas | Francisco Tapia        | Desarrollo y soporte de sistemas | Francisco Tapia        |
| Desarrollo y soporte de sistemas | Francisco Segura       | Desarrollo y soporte de sistemas | Francisco Segura       |
| Desarrollo y soporte de sistemas | Hector Cereceda        | Desarrollo y soporte de sistemas | Hector Cereceda        |
| Desarrollo y soporte de sistemas | Jorge Ruiz de Vi?aspre | Desarrollo y soporte de sistemas | Miguel Contreras       |
| Desarrollo y soporte de sistemas | Loreto Galaz           | Desarrollo y soporte de sistemas | Tomas Morales          |
| Desarrollo y soporte de sistemas | Miguel Contreras       | Planificaci?n Finaciera          | Diego Castro           |
| Desarrollo y soporte de sistemas | Tomas Morales          | Planificaci?n Finaciera          | Paulina Silva          |
| Planificaci?n Financiera         | Alan Vilches           | Proyectos SECPLA                 | Leonardo Ca?ete        |
| Planificaci?n Financiera         | Diego Castro           | Proyectos SECPLA                 | Alan Vilches           |
| Planificaci?n Financiera         | Leonardo Ca?ete        | DITIC                            | Jorge Ruiz de Vi?aspre |
|                                  |                        | Gabinete Municipal               | Loreto Galaz           |

Please, it is very important to us because we paid for total of users, but we need to assign the sames users in differences workspaces,  
We are looking forward for your notices as soon as possible,  
Best Regards,


Answers:
author: Brittany Joiner
body: [@Ivan Velazco](/t5/user/viewprofilepage/user-id/4594248) are you paying monthly or annually? I'm not sure how it works annually - you might need to contact support: <https://trello.com/contact> and ask about getting a pro-rated refund and then creating different teams, or asking them to help re-assign.

If you're paying monthly, I assume it will just even itself out when you move some users out of one workspace and into another as it seems you still have almost same amount of users (I think I counted one additional user in your new requirements column)

comments: author: ROV
body: Dear,

May you explain to us the difference between Atlassian and Trello??, Why do we have to contact directly to TRello???

But oi confirm licenses was paying annually. We both it to a costumer of my company.

best regards,


author: Brittany Joiner
body: [@ROV](/t5/user/viewprofilepage/user-id/4597954) Atlassian is the parent company owning Trello, but has their own dedicated support team, so you should be able to get in touch with them via that link!