youngmon/atlassian-qna huggingface dataset:
Double Dutch Pages // Confluence Cloud glitch...???
Asked by Andy - PTC Redundant:

++**Creating a new Space...**++

Recently I created a new Space. I did all the standard actions and everything went according to plan.

What did not go according to plan was the Dutch titled pages I had after creation. It was inexplicable. Whilst I work in the Netherlands, I've never experienced this before (or since) when creating a Space. *Potverdikkie!!*

![DoubleDutch_01.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/78864i1F649CF93A6D9F1A/image-dimensions/553x303?v=v2 "DoubleDutch_01.jpg")

++**Modifying that Space...**++

What is then really strange is that I thought to myself... "Huh, I need it in English" and so changed all the Page titles.... but THIS then resulted in some duplicates. EH!?!? And the duplicates are suddenly in English... Double-EH!?!?!?!?!?  

![DoubleDutch_02.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/78865i8614702B86C7D6D2/image-dimensions/636x376?v=v2 "DoubleDutch_02.jpg")  

++**Any ideas?**++

Potentially just an odd bug in a fleeting moment, but really intrigued if anyone has ideas on this? Maybe there is something deeper going on...??

\[Been through our settings in great detail.... everything is definitely set to English. Happy to share more info if required.\]


Answers:
author: Shannon S
body: Hi Andy,

Thank you for pointing this out. Happy to help troubleshoot.

Can you let me know if you used a specific Blueprint or template to create the space? I want to follow the exact steps you took to see if I can replicate it. Please also let me know how you changed the title of the pages. I assume you just went in and manually edited the title but if there's any difference please let me know.

Does the same occur no matter which space template you use?

Lastly, is any aspect of your instance set to Dutch? i.e. would Blueprints be defaulting to Dutch for any reason? Or is it only your location in your browser that might be doing that?

Regards,

Shannon

comments: author: Andy - PTC Redundant
body: Great stuff [@Shannon S](/t5/user/viewprofilepage/user-id/510046) ! I did have a specific (simple) way of creating this... i'll do it again tomorrow and give you the exact steps.

Plus answer all your questions in more detail.

If you want I can also raise a Ticket, approve Data Access and then you can have a snoop around our Blueprints!


author: Shannon S
body: Hey there,

No worries, take your time and send the details when you have a chance. I'll see if I can figure out what's going on here, and if we need some logs or anything more specific to your site, I'll go ahead and raise a support ticket for you.

Take care,

Shannon


Tags: confluence-cloud
Formatting macros have disappeared
Asked by Ian Bailey:

On most of the pages I've set up in Confluence Cloud (free version) I've used formatting macros, such as the Div macro.

When I now try and edit these macros I get the following error message:

"No Macro Data

There is no metadata configured for this macro which means no configuration screen can be presented here.

If this is a user macro then you can add metadata to the template using the [User Macro Administration](https://pcs1.atlassian.net/wiki/admin/usermacros.action) console."

Clicking on that link takes you to a Page not found page.

I notice that in trying to create a new macro, most of the formatting macros have now disappeared, which I assume is what is causing my problem. Why is this and are they returning any time soon? Anyone know?


Answers:
author: Michal Karmazin
body: Having the very same problem! Can't edit panel macro in two browsers, while my colleague can ! This happened during the day, in th emornin it was OK and after two hours I am not capable to do anything.

comments: author: Jarryd Anderson
body: I hope Atlassian has a solution for us because all my editing has been paused for 2 days.


author: Ian Bailey
body: sorry you're both experiencing the same problem. it's becoming a big headache for me as well. we can't be the only ones seeing this problem, wonder when atlassian will notice/respond!


author: Ian Bailey
body: looks like this is by design.....  
<https://confluence.atlassian.com/confcloud/we-re-cleaning-up-our-macros-946028471.html>

<https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html>


author: Michal Karmazin
body: Wow, that is ridiculous! So in article form September 2019 they suggest using panel macro and then they remove it completely without possibility to edit current pages?


author: Jarryd Anderson
body: I'm having the exact same issue with the Div macro. I thought I was losing my mind!

The issue disappeared for about an hour, but has since returned. I've tried logging out and back in, clearing my cache, and switching browsers.

I'm using Confluence Cloud (paid version)


Tags: cloud

confluence-cloud
How to populate all the child issues (Tasks) in a confluence page at once by linking the story?
Asked by Abhishek Shukla:

Is there a feature in Confluence where you can populate all the child Jira issues (Tasks or sub-tasks) automatically by linking the parent Jira issue (story or Task)? For example : Let's suppose you have a Jira story Named "XYZ Feature Implementation" and under that you create some 10s or 20s of Jira Tasks to accomplish the same. I want them to be populated in a confluence page (so that I can track all of them in a single page) and also the page should also update automatically once I create a new Jira Task under that same Jira Story.

Any help will be highly appreciated on this.

Abhishek


Answers:
author: Haran Kumar
body: Hi [@Abhishek Shukla](/t5/user/viewprofilepage/user-id/1470273)

Try the following JQL   

**linkedIssue in (Ticket Id)**   

Replace the Ticket Id with the issue key of your story or Epic. This will give you all linked issues to that particular story or the epic.   

You may use the same JQL in the "*Jira charts macro* " in confluence to have all the child tickets associated with the particular parent ticket chosen.   

This will also take the newly linked ticket to the parent ticket, automatically every time when you load / Refresh the confluence page .  

Hope this was helpful.   

Regards  
Haran

comments: author: Abhishek Shukla
body: Thanks [@Haran Kumar](/t5/user/viewprofilepage/user-id/1882587) ! That worked like a charm.

Abhishek


author: Dhaval Khairnar
body: Thanks [@Haran Kumar](/t5/user/viewprofilepage/user-id/1882587) it helped.


author: Abhishek Shukla
body: can you check if this query will suffice your requirement?

issue in childIssuesOf("\<issue Key\>")

comments: author: Abhishek Shukla
body: Thanks for the revert. It is showing

```
Unable to find JQL function 'childIssuesOf(<XYZ-21>'
```


Tags: confluence-server

jira

server
enable Just In Time (JIT) Provisioning
Asked by Juliani Sarah:

hi team,

can we enable Just In Time (JIT) Provisioning for users who are authenticating from our domain?


Answers:
author: Shannon S
body: Hello Juliani,

Welcome to Atlassian Community. It's nice to meet you.

I'm not really familiar with Just-in-Time provisioning, but if you're using Confluence Cloud, we have user provisioning available with [Atlassian Access](https://www.atlassian.com/enterprise/cloud/access?_ga=2.137964918.794402671.1578306488-1642555208.1571221417):

* [Cloud User Provisioning](https://confluence.atlassian.com/cloud/user-provisioning-959305316.html)

If that doesn't help meet your requirements, could you confirm with me what version of Confluence you're on and elaborate on what exactly you require from JIT provisioning?

Thank you!

Regards,

Shannon


Tags: confluence-cloud
Configuring a space to restrict a certain group
Asked by Lavesh Budhrani:

I have multiple groups and spaces in my confluence instance and I want to restrict Group A from accessing Space A. Which means, I can explicitly configure in a way that Group A does not have Access to Space A. Is this possible?


Answers:
author: Poorvi Jhawar
body: Hi [@Lavesh Budhrani](/t5/user/viewprofilepage/user-id/6246)

To clarify, your confluence is configured in a way that most people have access to most spaces? And you want to give access to Group A to all other spaces but Space A?

Simply **\*remove\*** the users in Group A that you don't want to have access to all those other spaces.

This will revoke their space-by-space access to all those spaces you don't want them in. In your case Space A.

Let me know how you go.

This article will help you too <https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

Cheers

Poorvi

Incase this answers your question. Please accept my answer :)


Tags: confluence-server

server
How do I get a list of all active Confluence users through the Rest API?
Asked by Saquib Fraz:

Hi I want to list all active users in confluence, I'm getting the count of active users with a limit of 200 max, Is there any way to increase that limit? Even if I increase the limit in the api the result is same with size=200. Please let me know how can I increase the limit.

https://myIP/confluence/rest/api/group/Confluence_users/member?limit=400


Answers:
author: Veera
body: [@Saquib Fraz](/t5/user/viewprofilepage/user-id/3663559)

You need use pagination to get all the users due to default max limit is 200. Below REST call gives you first 100 users from *Conflunce_users* group.

```
https://hostname.atlassian.net/wiki/rest/api/group/Confluence-users/member?start=1&limit=100?
```

In the next run, change the start position to 101 which will give you next 100 users.

comments: author: Chris.Gordon
body: This is correct, but the \`start\` value should begin a 0, not 1 to get all the values. Starting at 1 will skip the first element.


author: DPKJ
body: [@Saquib Fraz](/t5/user/viewprofilepage/user-id/3663559) I am afraid '200' is max system limit set for this API. API won't honor any limit greater than 200.

To fetch all users, you need to use \`start\` query parameter, and do paginated (multiple) request.


author: Julien Bonastre
body: N/A - Removed


Tags: cloud

confluence-cloud

rest-api
Delete account
Asked by Carsten Fette:

I would like to delet my account.

What do I have to do?


Answers:
author: Veera
body: [@Carsten Fette](/t5/user/viewprofilepage/user-id/3706072)

You can delete your Atlassian account on your own. Please refer to [Delete your account](https://confluence.atlassian.com/cloud/delete-your-account-976161188.html) page for the instructions.


Tags: cloud

confluence-cloud
Creating a task page with mandatory fields
Asked by Rutland Smith:

Hi,

Thank you in advance for helping this novice with my first question.

I would like to create a Task Page for my team where anyone can enter outstanding tasks. In particular I would like to make it mandatory to enter and owner and a due date, rather than relying on the team to remember to use the \\.

This is probably simple but I can't seem to find it anywhere?


Answers:
author: James Dellow
body: This isn't possible out of the box.


Tags: cloud

confluence-cloud
Can't download pdf from viewer
Asked by Kelly Wolf Gonzalez:

The top navigation bar in the pdf viewer is gone (using chrome and safari) which means I cannot download a pdf from the viewer, nor directly from any confluence page (unless in edit mode). Any suggestions?


Answers:
author: James Dellow
body: With the ongoing implementation of the new editor, there are some inconsistencies in the UI for attachment depending on how you preview it that might cause some confusion. However, either option should still allow you to download it.

You might see either the legacy viewer:

![Screen Shot 2020-01-14 at 14.15.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/78821i12EEE0FA4A05E200/image-size/large?v=v2&px=999 "Screen Shot 2020-01-14 at 14.15.11.png")

Or the new viewer (no tooltip):

![Screen Shot 2020-01-14 at 14.15.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/78823i138DEC1559D38ECF/image-size/large?v=v2&px=999 "Screen Shot 2020-01-14 at 14.15.51.png")

However, if you can't see either of these options...

comments: author: Kelly Wolf Gonzalez
body: nope I have neither option. see screenshot below.


author: Fernando Bordallo
body: Can you share a screenshot or a gif of the loaded/loading pdf viewer? You should be able to see the media attachment dialog with the download option ?

comments: author: Kelly Wolf Gonzalez
body: here is a screenshot of what I see when Im in preview mode. there isnt anything at the top or bottom that give me a download option.![Screen Shot 2020-01-16 at 5.23.17 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/79410iC5CE057C74F5F69E/image-size/large?v=v2&px=999 "Screen Shot 2020-01-16 at 5.23.17 PM.png")


author: James Dellow
body: Based on the "View all files" in the bottom left corner, that looks like the legacy file viewer.

But I think you'll be better off raising a support ticket at this point, as something strange is going on.


author: Kelly Wolf Gonzalez
body: okay, thank you!


author: Redzuan Rizal
body: may i know if there is any update after opening the case ?


author: Rich Nacinovich
body: Is there a fix for this issue?


author: samuelcenaokediji
body: Try accessing via incognito mode to see if there is any luck.

comments: author: Kelly Wolf Gonzalez
body: no luck with incognito (screenshot below is from incognito mode - its the same).


Tags: confluence-cloud
Assign User access to Gliffy
Asked by Aaron Fisher:

Morning,

We have 100 or so users in Confluence, 10 of these users need access to the app Gliffy, the rest should not be able to use the app.

How would we configure confluence to only allow specific users to access and use Gliffy?

Cheers,

Aaron


Answers:
author: Veera
body: [@Aaron Fisher](/t5/user/viewprofilepage/user-id/3569177) ,

In Confluence Cloud, add-ons are priced based on the number of Confluence users on your instance. For example, if you have Confluence Cloud (100 users), you pay the 100-user price for Gliffy as well. This is not configurable to only 10 users.

comments: author: Aaron Fisher
body: Thanks for that!! I figured as much but wanted confirmation.


Tags: cloud

confluence-cloud
Can I make an index of only a specific section on a space?
Asked by Bradley Burton:

I'm only looking to index one section of the space. I am looking for an option like the one on the Page Tree macro where it allows you to specify a specific "root page" on a space. Or even if there is a way to edit the index that is given. I don't want to make an index of the whole company. Also, I can't buy or try any external macros, just what it comes with.

Thank you,  
Brad


Answers:
author: James Dellow
body: Out of the box there isn't anything else like the Page Index with more options.

However, have you tried the Children Display macro?

Failing that, if you added a label to all the pages you wanted to include in your index page, you could also try the Content by Label macro - this would give you a flat alphabetical list.

comments: author: Bradley Burton
body: OK. Thank you. I will work with that.


Tags: cloud

confluence-cloud
How do I freeze first row and first column of a Confluence table?
Asked by Ketaki Kumbhar:

I am not able to view Table filter in Confluence page


Answers:
author: Poorvi Jhawar
body: Hi [@Ketaki Kumbhar](/t5/user/viewprofilepage/user-id/3705587)

Are you on Confluence server or cloud?

I do believe there is a macro for this [Table Filter and Charts for Confluence.](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview&_ga=2.100707587.384424192.1578862497-2031762303.1578522890)

Let me know how you go.

Cheers

Poorvi

P.S: Incase this helps, would appreciate you accepting my answer.

comments: author: Ketaki Kumbhar
body: How do I find if whether the Confluence is on Server or Cloud?

I know about the macro, but I do not see it in options anywhere. Do I have to buy it?


author: Poorvi Jhawar
body: Hi [@Ketaki Kumbhar](/t5/user/viewprofilepage/user-id/3705587)

The macro is available for server, cloud and data center.

Your Confluence Admin will have to buy it for you, you do have a trial period for 30 days - which you can extend.

However you can send a request your confluence admin a request to try the app.

Cheers

Poorvi

P.S: Incase this helps, would appreciate you accepting my answer.


author: Ketaki Kumbhar
body: Ok. Thanks for the help.


author: Adam Peczkowski
body: Pathetic that a basic feature like freezing table panes requires a monthly fee. Expect much more from Atlassian.


Tags: new-to-confluence
Create a page from a Jira version
Asked by dennish_dcsorg_com:

Is there a way to create a confluence page based on the version # created in a Jira project? So for example I create a version 1.1.0 a page in our confluence space is created 1.1.0 and linked to the Jira issues with a version of 1.1.0.


Answers:
author: Shannon S
body: Hello [@dennish_dcsorg_com](/t5/user/viewprofilepage/user-id/2023499),

Thank you for contacting us about this feature.

While this is not possible to do out-of-the-box, you may be able to use something like CLI or ScriptRunner to program this to happen within your site.

There are a few add-ons in Atlassian Marketplace that could help with this. Have a look below for an example of add-ons that could help you with that:

* [Cloud Scripting Add-ons: Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=script)

Let us know if you have any questions about this in particular and we will be happy to help!

Regards,

Shannon


Tags: adaptavist

atlassian-marketplace

cloud

confluence-cloud

jira
Tabs macro not working: Tabs Control not allowing Tabs Panels to nest within
Asked by tray:

After following the directions to setup a tab control and nest a tabs control within, I am unable to populate a tabs panel within the control window.

Dragging and dropping, using the "/" command, or any other action has not allowed for the information to nest within the tabs control. Additionally, whereas a normal tab macro would have a simple name, the auto populating names are unchangeable, and do not appear correct. There are two screenshots attached displaying those names, and the inability to nest the tabs panels correctly. An error occurs telling me to nest the tabs panel, however there is no way to do that currently with the methods I have tried.![Screen Shot 2020-01-13 at 12.10.05 PM.png](/t5/image/serverpage/image-id/78765iB6549548C690CEFF/image-size/large?v=v2&px=999 "Screen Shot 2020-01-13 at 12.10.05 PM.png")![Screen Shot 2020-01-13 at 12.10.28 PM.png](/t5/image/serverpage/image-id/78766i8E4A677C77D36988/image-size/large?v=v2&px=999 "Screen Shot 2020-01-13 at 12.10.28 PM.png")

Looking for some assistance on this! Thanks.


Answers:
author: Zak Laughton
body: Hi Tray!

I'm not familiar with the macros you are using, but based on experience with other macros, you may be able to move one inside the other by cutting and pasting it:

1. Click the macro you want to move inside the other to select it (you should see the small "edit" and "delete" icons show up)
2. Press Ctrl + X (or ? + X on Mac) to cut the macro
3. Place your cursor inside the other macro where you want to insert, and press Ctrl + V (or ? + V on Mac)

If these steps don't work, it may help the Community to troubleshoot if we could get some more information about the macros you're using. I don't see those macros in a default installation, and I was unable to find what plugin they're coming from with a quick search. Could you share what plugin these macros are coming from? Also, could you link the directions you referenced in the questions for setting up these tabs?

Thanks!  
-- Zak


Tags: cloud

confluence-cloud

tab
How much is the License price for 250 users?
Asked by sai kaushik giddalur:

I am looking for a 250 user license, for Confluence datacenter. can i know the pricing for that it is showing like USD 15,000 for 500users. Is there anyway that i can buy license for only 250 users.


Answers:
author: Mikael Sandberg
body: The lowest license tier you can get is for up to 500 users if you are interested in Confluence Data Center. Please see <https://www.atlassian.com/licensing/data-center> for the different license tiers. There is also a server license, for 250 users it cost USD 19,800 for the first year, see <https://www.atlassian.com/licensing/confluence#server-license> for more information.

comments: author: sai kaushik giddalur
body: Thank you Mikael,


Tags: server
Test email works but password reset email fails
Asked by Awat:

Hi,  

Test email and some other email features work.  

Password resets are not being sent.  

In the log I see:

```
Unknown error 'Could not initialize class com.atlassian.confluence.mail.template.MultipartBuilder' sending a notification.
```

I checked mime type after googling a bit and removed the one line I added. But still not sending.   

I think this is also affecting other notifications.  

Thanks


Answers:
author: Shannon S
body: Hello Awat,

Welcome to Atlassian Community. It's nice to have you!

Have you recently made any other changes to your Confluence server instance? When you removed the mime type line, did you completely shut down Confluence prior to making the change?

If you are still having the issue, let us know the following:

* What version of Confluence are you using?
* Are you able to receive any Confluence notifications via email?
* Can you show us the whole stack trace for that error in your logs?

Regards,

Shannon

comments: author: Belnet Logistics
body: Hi,

Did you solved this issue?  

I've the exact same symptoms and possible cause.

I've removed the offending line in my atlassian/confluence/confluence/WEB-INF/classes/mime.types file but it still doesn't work.

Do I need to restart confluence for my change to become active?

Best regards,

Cyrille


Tags: confluence-server
What workaround is recommended to fix broken anchors?
Asked by Efleda Brophy:

I use anchors so my topic titles in the Overview section link to these sections in the document when clicked. This feature avoids too much scrolling in an otherwise long document.

We are using the legacy editor. Given that anchor functionality is broken, what workaround is there to have this functionality back--the ability to jump to a section of a document from a link at the top?

When going through the Confluence bug list, #66773 is supposedly fixed, but it is addressed in the new editor. How do we address it if we're using the legacy editor?


Answers:
author: Zak Laughton
body: Hi Efleda!

There are a couple of options I can think of here:

**Option 1: Table of Contents macro**

The first, easiest option would be to use the [Table of Contents macro](https://confluence.atlassian.com/confcloud/table-of-contents-macro-724765294.html). This macro will automatically create a list of links to all the headers on a page.

**Option 2: Link to ID**

The second option would be to link to the header ID. In my experience, Confluence Cloud gives all headers on a page an ID of "pagename-headername" without spaces (you can see this if you right click the header, click "inspect", and view the ID in the HTML). You can link to this header directly by adding it after a # at the end of the page URL.

**Option 2 example:**

For example, say you have a page called "My page" located at <https://mycompany.atlassian.net/wiki/spaces/ABC/pages/192241776/My+page>, and on this page you have a header called "My header". You can right click "My header" and click inspect to see the ID, which should be "Mypage-Myheader":![Screen Shot 2020-01-15 at 2.21.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/79100iE60D784219588126/image-size/large?v=v2&px=999 "Screen Shot 2020-01-15 at 2.21.21 PM.png")

You should be able to link to this header by going directly to <https://mycompany.atlassian.net/wiki/spaces/ABC/pages/192241776/My+page#Mypage-Myheader>.

However, this is at risk of breaking if the header name ever changes. This is also not a documented use case for Confluence as far as I'm aware, so there's also the possibility that this functionality could change in the future.

I hope this helps!  
-- Zak


Tags: cloud

confluence-cloud