youngmon/atlassian-qna huggingface dataset:
Macro for most watched pages in Confluence
Asked by Doods Perea:

Hi,

I was asked by our client to provide a list of 10 most watched pages in our Confluence system. I searched for a plugin but could not find one. :(

I am unable to write code so I would greatly appreciate if anyone could help me.

Thanks!


Answers:
author: Thomas Schlegel
body: Hi Doods,

have a look at the CustomWare Tracking Plugin: <https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.tracking>

I think this should fit your needs.

Cheers

Thomas

comments: author: Doods Perea
body: Does anybody know which Confluence database table is updated whenever a user clicks the "Watch" option from the page's Tools menu?  

Many thanks! :)

Doods


author: hsuhailah
body: Perhaps you can try out this plugin: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.ext.usage>

If enabled, the space activity screen displays statistics on the activity in each space. These include:

* How many pages and blog posts have been viewed, added or updated over a given period.
* Which content is the most popular (most frequently viewed).
* Which content is the most active (most frequently edited).
* Which people are the most active contributors/editors of content.

Most watched pages can be seen from the most popular content (Views)

comments: author: Doods Perea
body: Greetings Hanis,

Thanks for your comment. I am already using these data you mentioned. I am thinking there is a way to count the number of "Liked" pages in Confluence, assuming that the count is saved in the database.

Regards,

Doods


author: Doods Perea
body: Sorry, the keyword here is "Watched" not "Liked". When a user clicks the "Watch" link from the "Tools" menu, I would like to think this action is saved somewhere in the database. Maybe using Bob Swift's SQL plugin can do the trick?

Thanks for all your helpful comments. :)


author: Selcuk Savas
body: Hi Doods,

I don't think displaying the most watched pages is possible.

You may need to create your own macro.

But to display most popular contect you can usew Popular content macro.,

Cheers,

Selcuk

comments: author: Doods Perea
body: Thanks Selcuk. I am hoping someone has already created a macro for this, or that somebody could write it. I am not capable of writing a macro so I am really at a loss here. :(

Regards,

Doods


Tags: macro

page

watch
Suggestion: Stories in an epic
Asked by Mikael Glentoft:

Hi

Since an epic is a really large story and is usually broken down into smaller stories, I see two ways of working with epics.

1. You treat it as a large story and add tasks to it. (this seem to be the greenhopper way)

2. I would like to add stories to it, only - not tasks since they goes into the stories.

Those stories are then added to a sprint

Regarding #2 - is this something you have thought about or is it way off how greenhopper is intended to be used?

Best regards,

Mikael


Answers:
author: boardtc
body: #1 makes an incorrect assumption, in GreenHopper you can and should split epics into stories which you then task out. In GreenHopper 5 Epics are supported, in GreenHopper 6.1 Epics have been added, more info at:

* https://confluence.atlassian.com/display/GH/GreenHopper+6.1+Release+Notes


Tags: epic

jira-software

story
Is there a way to stop the auto linking in Confluence that links strings like "rXXXX" with Jira?
Asked by Edward Brown:

For example, the following strings without quotes get linked apparently to Jira: "r99286", "r1", "r77". If the "r" is upper case, the system won't link it. I'm looking for a way to turn this functionality off, ideally on a page by page basis. I have some strings in a Confluence page that contain such sequences but have nothing to do with Jira data.


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Hi Edward,

It appears that this is related to this [bug report.](https://jira.atlassian.com/browse/CONF-27282) Feel free to comment your concerns there as well.


Tags: cloud

confluence-cloud
Moving issues throws java.lang.IllegalStateException
Asked by Olli-Antti Kivilahti:

Dear Atlassian support staff,

your expertise is required!

I cannot move tasks created by my team to their proper places between different projects.

I have tried to move a task to a different project, to a different issuetype, to a subtask and all those create the same error

java.lang.IllegalStateException: Couldn't find an entry for issue 11602 and custom field 10004

with the same issue number and custom field number regardless of the originating task.

I just checked my jiraissues-table and couldn't find task with id = 11602

How can I clean up traces of this missing jiraissue, please advice?

Sincerely yours,

OAK

P.S. You will find the error log attached

<br />


Answers:
author: Zul NS _Atlassian_
body: Please refer to the following documentation  
https://confluence.atlassian.com/pages/viewpage.action?pageId=269982586
Can you explain the difference between adding a new page from a template vs copying an existing page?
Asked by Edward Brown:

I'm looking for pros and cons of each way. thanks


Answers:
author: Nic Brough -Adaptavist-
body: A template will give you a fixed, pre set, block of data on the page for your users to begin editing with. The Pro is it makes it easy to encourage your users to standardise pages and save them time by pre-setting stuff they might find useful. There are no "cons" I can think of - if you don't want the pre-set stuff, don't use a template.

A copy will take the whole page, with all the current data, as the starting point. The Pro and the Con here is the data - do you really want to duplicate the whole lot? Is it the best starting point? If it is, then great. If it isn't, then look for a template instead.

comments: author: Edward Brown
body: So if I had a reason for creating some regular pages to be used as "templates" via page copies, and thereby I didn't include any data on the pages that would not generally be wanted on the copies, is there any downside vs using tempaltes other than that users will have to know to locate the pages so that they can copy them whereas with templates you don't have to locate them (i.e. they're listed with all the templates)?


author: Nic Brough -Adaptavist-
body: Nope, that's what a template is for - to give guidance, and pre-fill stuff as much as possible.


author: Edward Brown
body: Thanks Nic.


Tags: cloud

confluence-cloud
The XML content could not be parsed on upgrade from Confluence 3.x to 4.x-5.x does not convert any wiki page to XML, all of them remain in an invalid format
Asked by Sorin Sbarnea (Citrix):

I tried to upgrade from Confluence 3.x to latest 4.x or even 5.0 preview but in all cases I got all wiki pages broken.

The lines/column/character may be different from page to page, but I get this for all pages (or at least of that I checked randomly).

Error: The XML content could not be parsed. There is a problem at line 111, column 139. Parser message: Unexpected character '=' (code 61); expected a semi-colon after the reference for entity 'os_username' at row,col {unknown-source} : 111,139


Answers:
author: Daniel Borcherding
body: Another confounding factor could be that you are coming from 3.x to 4.x. The recommended upgrade path for Confluence is 3.x to 3.5 and then to 4.x +. We switch to a new user managment system in the 3.5 series and the upgrade tasks that migrate into 4.x+ could be breaking without those table in place.

Can you confirm that you are going throug a 3.5 intermediary ?


author: AlysonA
body: Hello Sorin,  

This error message usually suggest that there are some invalid characters in the page that are not supported by XML. The painful part is that apparently this is affecting all your pages, so just for the sake of trying, can you please follow the resolution steps [here](https://confluence.atlassian.com/display/CONFKB/Illegal+XML+Character+Error+When+Viewing+a+Confluence+4.0+page) for one page and see if that works?

Hope it helps.

Cheers!
Confluence is not loading home page and not allowing to get login
Asked by Amit Kumar:

Error occurred during template rendering: Invocation of method 'getMessages' in class $Proxy75 threw exception (Wrapped) java.io.NotSerializableException: com.atlassian.confluence.util.message.DefaultMessage at template/includes/macros.vm line 468, column 39 . Contact your administrator for assistance.

Please contact me @ my cell# 91 8510077556


Answers:
author: PeterKoczan
body: Hi,

Not sure if you have also opened a support ticket at [http://support.atlassian.com](http://support.atlassian.com,), however I would suggest you to do so, attaching your full logs too.

You might be hitting the following bug, however even if not, the workaround there may still apply in your case: <https://jira.atlassian.com/browse/CONF-21207>

Kind regards,

Peter
Using Confluence as Web Training Tool.
Asked by Milan Ivanovic:

Our company provides a SAAS for Supply Chain Management. We regularly provide training for our new and existing customers.

Is Atlassian Confluence suitable to be used as a sort of LMS, so we can distribute training material and control training progress using Confluence?


Answers:
author: Kate (izi)
body: Hello,

There is the **[izi - LMS for Confluence](https://marketplace.atlassian.com/apps/1214110/izi-for-confluence-lms-training-courses-quizzes?hosting=cloud&tab=overview&utm_source=atl_community&utm_medium=answer&utm_campaign=quizzes-traffic-sources&utm_content=Using+Confluence+as+Web+Training+Tool)**add-on using which you can create training courses and quizzes/tests in Confluence.

Quizzes can be used for assessing job applicants and checking the knowledge of employees. Courses are great for employee and customer education.

With this add-on you can basically make an LMS from your Confluence.

Kind regards,

Katerina Kolina


author: Azwandi _ServiceRocket_
body: I'd love to speak with anyone interested in this topic. At ServiceRocket, training and learning development is our specialty. Check out our new [SCORM Learning for Confluence](https://marketplace.atlassian.com/apps/1220435/scorm-learning-for-confluence?tab=overview&hosting=server) app.

Our goal is to make it a breeze for you to run training/learning program in Confluence. **Easy and simple**upload, delivery and tracking via SCORM standard.

Disclaimer: I'm from the ServiceRocket team who built the app.


author: Alejandro Conde Carrillo
body: I think Cobnfluence would be great for managing your courses content. When it comes to questionnaires and other functionality, you may want to have a look at [Gilly (Training and Assessment Plugin)](https://marketplace.atlassian.com/plugins/com.edubrite.confluence.plugins.gilly "Gilly (Training and Assessment Plugin by EduBrite)").

comments: author: Milan Ivanovic
body: Thanks Alex for your answer.

Indeed, our focus would be to provide a different training materials for different user grouops. Material would be in the form of static documents or recorded sessions (video material made by CamStudio or Adobe Captivate). Trainee assessment would be rather limited to status and percentage of accomplished training units (for example 7 of 10 completed, thus 70%).


author: Kevin Daniels
body: Hello Milan,  
Have a look at [Learn Up](https://marketplace.atlassian.com/plugins/com.mute.confluence.plugins.lms/server/overview) for Confluence add-on.  

Cheers
Why does user management setup not complete?
Asked by Umais Asghar:

Hi, I have installed Confluence 4.3 but I'm having an issue here. It asked for user management and tried to load users and groups from JIRA. This setup could not be completed; I tried over and over but the "next" button is never active even when the status says "Full synchronisation completed successfully.".

Checking the console log, there are some errors, I don't know why or how, I'm attaching both pictures in order to provide with maximum information regarding my issue.

Please let me know what'm I going wrong here, I tried re-installing Confluence (after uninstalling), nothing changed, it jumps to this page (when finishes) and I can't proceed because the "next" button is never active.![](../../upfiles/console.PNG)![](../../upfiles/error_4.PNG)


Answers:
author: William Zanchet [Atlassian]
body: Hi Umas,  

Actually, it's pretty simple to solve this problem:  

1. Go to your \<confluence-home-folder\> delete everything that is in there. **(do a backup of your home-folder before moving forward)**
2. Go to \<confluence-install-folder\> and click on the start-confluence.
3. When you get to set up the user management screen, choose the local one, not the JIRA.
4. Now you'll have a local account.
5. Now it's time to set up your JIRA, please follow this documentation:  
   <https://confluence.atlassian.com/display/CONF43/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-jira>
6. Go to your Confluence and then _Browse \> Confluence Admin \> User directory \> Add \> Atlassian JIRA.

That should do the work.  

Cheers,  

WZ

comments: author: Umais Asghar
body: @William Zanchet

It worked

Thanks


author: Michael Gotshall
body: I am having this very issue and I am trying to follow the instructions but I am at a loss for the 'Home' and 'Install' folders. What folders are you referring to?


author: PeterKoczan
body: Hi,

Could you try check your logs at *\<CONFLUENCE-HOME\>/logs/atlassian-confluence.log* to see if there you can find any clues?

However, due to not havin the images displayed either, I suspect this to be an installation with a reverse proxy in front of Confluence and not having Confluence configured accordingly, could you verify if this is the case?

Regards,

Peter


author: Umais Asghar
body: @Peter Kozan:  

atlassian-confluence.log is a big log to check, there are many exceptions as well.

Can you please explain what you mean with "I suspect this to be an installation with a reverse proxy in front of Confluence and not having Confluence configured accordingly"

comments: author: PeterKoczan
body: Hi,

If you have an additional webserver in front of Confluence, this problem could occur. Documentation about such setup can be found at:

* <https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>
* <https://confluence.atlassian.com/display/CONFKB/How+to+use+NGINX+to+proxy+requests+for+Confluence>

If this is not the case, I'd suggest you to raise a support ticket at <http://support.atlassian.com> so that we can help you specifically based on the information in your logs.

Cheers,

Peter
View tracker macro
Asked by Mathew Kenna:

Good afternoon, I am relatively new to the Confluence world but have a good understanding about wiki page development etc.

My question is this,

I have inserted a view tracker Macro, which counts the number of users that have visited my page. This gives me a good idea of visit numbers from a rolling 90 days etc.

What I would like though is a tracker that tracks the number of visits to individual pages and who has visited them.

I also want the ability to set a start date, rather than using a rolling number of days as the tracker.


Answers:
author: Ellen Feaheny [AppFusions]
body: These plugins referenced above are not available on OnDemand - so that and this response is for Download versions of Confluence only, at current.

Another is:

<https://marketplace.atlassian.com/plugins/me.davidsimpson.confluence.plugins.googleanalytics>


author: Selcuk Savas
body: Hi Matthew,

There are some pluging that you can use.

Check those pluging out:

<http://wiki.customware.net/repository/display/AtlassianPlugins/Tracking+Plugin>

<https://marketplace.atlassian.com/plugins/G2G-GA-CONF>

<https://marketplace.atlassian.com/plugins/com.appfusions.confluence.plugins.engagement>

Also you can tweak the Goggle analytics report but it doesn't give you who accessed what.

Some pluging may not be available for the version that you are on.

I hope this helps.

Cheers,

Selcuk


Tags: cloud

confluence-cloud
Confluence macros within macros
Asked by Jon Sword:

Hi,

I would like to use the Confluence {expand} macro to hide a table macro, but once start to edit in the expand macro box I can no longer select another macro. I can imagine many examples where you would want macros embedded within other macros. How can I accomplish this?

Thanks,  
Jon


Answers:
author: Selcuk Savas
body: Hi Jon,

I tried by my self and it is working fine.

I added expand macro first and then in it I added table macro.

Cheers,

Selcuk![](../../upfiles/expand_in.png)

comments: author: Jon Sword
body: Seems to be working now. Thanks.


Tags: macro
Can i have the shortcut of code macro on edior itself
Asked by ajingya:

We use confluence for documentaion but i find very time consuming to select the code macro , its 5 step process.

even typing by hand is also not efficient. Isn't it possible to have the button like we on the ans question editor to select the text and hit \`ctrl + K\` or something to chnage it to syntax highlighting.

I mean every fourm has code button on the editor

Confluence is big company , why can't they do like it


Answers:
author: MJ
body: Hi

When working in edit mode on Confluence, most macros can be accessed by opening with a "{" and start typing directly after it. When you start typing, a dropdown will appear with possible macros based on the information you have provided so far.

In order to add a code block, start by typing "{cod......." and the code block macro will appear in the dropdown.


Tags: cloud

confluence-cloud
Table of Content macro ?
Asked by tousifs:

Hi All,

Whats the diffrence between Table of Content macro for 4.3 and 3.2 confluence.?

i have seen the Rendering of confluence page in 3.2 for toc macro is slightly diffrent than version 4.2.

e.g: toc is generated based on headers available in the same file. when used the include macro so its not rendering thoes headers for 3.2.

when i have included contents in current page using page include its generate the headings.

please let me know how i can work around this.

regards,

tousif shaikh


Answers:
author: PeterKoczan
body: Hi,

It could be that inclusion of other pages and having their content in the TOC macro is only supported in later versions. I am not sure when this was introduced, but if you are interested, you can check the changelog of the macro here: [https://jira.atlassian.com/browse/CONF/component/12670#selectedTab=com.atlassian.jira.plugin.system.project:component-changelog-panel\&allVersions=true](https://jira.atlassian.com/browse/CONF/component/12670#selectedTab=com.atlassian.jira.plugin.system.project:component-changelog-panel&allVersions=true)

If the version you are using does not support this, you may want to check for updates of the corresponding plugin if there's any.

Optionally you may try the third-party TOC macro plugin: <https://marketplace.atlassian.com/plugins/org.randombits.confluence.toc>

Kind regards,

Peter

comments: author: tousifs
body: thanks for your answer.
updates on dashboard do not change
Asked by awake hey:

The updates messages on Confluence dashboard (dashboard.action?updatesSelectedTab=all) remain on one day and did not change ever since.


Answers:
author: Daniel Borcherding
body: A further remediation you may wish to try is to rebuild the index from scratch. This process takes a bit more time and is a bit more invasive than the incremental build above.

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>

Basically, you want to shut down Confluence and remove the \<confluence_home\>/index directory. Then bring Confluence back up and trigger the index rebuild task as outlined above.

This should completely rebuild your index and ensure that future incremental indexing tasks succeed as expected.


author: SarahA
body: Hallo awake hey

The cause of this problem is that the Confluence index has stopped working for some reason. You'll need to restart the indexing process.

This page in the documentation may help:

<https://confluence.atlassian.com/display/DOC/Content+Index+Administration>

Cheers, Sarah
Is there a way to send emails or messages to all users in Confluence & Jira. Such as an unscheduled or scheduled maintenance.
Asked by William Zanchet [Atlassian]:

Is there a way to send emails or messages to all users in Confluence \& Jira. Such as an unscheduled or scheduled maintenance.

Is there a plugin, a tool that you can point me to?

thanks


Answers:
author: PeterKoczan
body: For the site wide banner Jobin mentioned you may use this documentation: <https://confluence.atlassian.com/display/CONFKB/How+to+Add+a+Site-Wide+Banner>


author: Jobin Kuruvilla [Adaptavist]
body: JIRA has a "Send Mail" option under Administration \> System \> Mail \> Send E-mail. you can pick groups or project roles to send emails. Confluence doesn't have an equivalent functionality AFAIK.

Having said that, my suggesstion is to use the announcement banner, both in JIRA and Confluence. Add some CSS to spice up the announcement to catch user's attention!
LDAP information - which database table
Asked by AbrahamA:

Hi

Can you please let me know which database table holds information of LDAP information for confluence. I am not able to log into confluence in my test instance and I would like to know which authentication mechanism is in use, if it is LDAP which LDAP instance is pointing to...

Thanks

Abe


Answers:
author: GuilhermeA
body: Hello Abraham,

Usually all the information goes inside cwd_directory_attribute:

* select \* from cwd_directory_attribute;

This should help you identify the connection, this is where it relates to all LDAP communication. If you are still having problems logging in, you can try this doc:

* <http://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

Hope this helps you!

Cheers,

Guilherme Heck


Tags: database

ldap

password

table
New Navigation Bar
Asked by Mirek:

Hi all,

When expoloring JIRA issues or looking a the videos/documentation I noticed a very interesting view that is helping in using different tools/instances..

![](../../../upfiles/jira_new_panel_1.png)

I personally really like that idea!

Does anyone know is this only internal Atlassian way of switching between apps or this panel will be in the future implemented in all core products?

If this is only an internal way.. (I am guess that it is related to OnDemand) .. How we can achieve the same view? (Or maybe we cannot..)

Thank you for your answers!

Regards,

Mirek


Answers:
author: SarahA
body: Hallo Mirek and Nic

The Confluence 5.0 EAP release notes show the plans for the new header in Confluence:

<https://confluence.atlassian.com/display/DOC/Confluence+5.0-m3+EAP+Release+Notes>

This comment from a product manager has more information about the plans for JIRA 6.0 and Confluence 5.0:

<https://confluence.atlassian.com/display/DOC/Confluence+5.0-m3+EAP+Release+Notes?focusedCommentId=313458697#comment-313458697>

Exciting stuff!

Cheers, Sarah

comments: author: Mirek
body: Sarah,

Superb news!

Now I am really looking forward to the future

Thank you!


author: Shamil Nunhuck
body: I started a discussion about the specific UI a while ago: [https://answers.atlassian.com/questions/105996/jira-5-2-new-style](/questions/105996/jira-5-2-new-style)

The new style and UI is part of Atlassian UI 5.0, which hasn't been released yet but looks very near completion given its roll out.

With regards to specifically switching between instances, I would think that it's an On demand / ecosystem only switcher, but I could be wrong.


author: Nic Brough -Adaptavist-
body: It is an OnDemand function, but I understand that Atlassian are thinking of making it available outside OnDemand.

comments: author: Mirek
body: Hi Nic,

This is what I am looking for in the future releases..

Any official news about this? I know that some OnDemand features are (and will not be) available in standard applications..


Tags: navigation

user-interface