youngmon/atlassian-qna huggingface dataset:
task entry with date pushed to Planyway but not to Google Calendar
Asked by DMB:

I have a business subscription to Trello and to Planyway. When I add a date to a Trello card, it shows up in Planyway because the power-up is turned on, and it shows up in Google Calendar because the integration is turned on. But when I do the same with a task entry -- add a date, it only shows up in Planyway. It doesn't show up on Google Calendar.

Anyone have an idea why that would be? I can't seem to find any selections I made that would lead to this outcome.

Thanks


Answers:
author: Maria
body: Hello :)

Kindly note that only the main cards can sync to your Google calendar. Time entries that you add to cards in the time tracking mode or check items wouldn't sync, I'm afraid. This is the functionality that we'll be upgrading a bit later this year.

If you have other questions or suggestions, please feel free to reach out to us at support@planyway.com

Warm regards,

<br />

Tania  
Customer support manager  
planyway.com

comments: author: DMB
body: Oh, no! This is a big drawback. I look forward to seeing this. I hope it's soon.


author: Lara
body: Hi there,

Thanks for reaching out!

As Planyway is monitored by a third party, we recommend reaching out to their team for support. You can reach out to them at: [support@planyway.com](mailto:support@planyway.com)

You can also find out more information on how to sync the two apps here: <https://planyway.com/help/#31000136206>

I hope that helps!

All the best,

Lara  
The Trello Team

comments: author: DMB
body: Thanks, Lara


Tags: planyway
Feature request (?) : A separate bullet point element
Asked by Eero:

Is there any way to create a separate bullet point list element using the current power-ups available?

It would be something like the Checklist element, but without checkboxes, and with an ability to create draggable list items and sub-items.

I don't want to use the checklist element for lists like this, because the list items appear as "undone tasks" on the card front. Furthermore, I feel that creating a list in the description field is a very inefficient and clumsy way to create and organize lists. I want a list that can be easily organized, copied to other cards, have sub-items and so on. This is useful for countless purposes.

I have been hoping to get this for years, and I even suggested it to Trello team a long time ago, but apparently, the idea was not interesting or useful enough.

What do you think? Do you need something like this?

See attached image.

![trello-suggestion.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/131682i2ABF14A7E5304C26/image-size/large?v=v2&px=999 "trello-suggestion.jpg")


Answers:
author: Eero
body: Thank you, Cody! I hope something like this could be implemented in the future. The checklist is closer to a perfect system, but the markdown version is far from great in terms of usability.

I wonder how easy it would be to create something like this as a power-up. I need to investigate.


author: Cody C.
body: I did a bit of searching, but I wasn't able to find an alternative through the available Power-Ups. I can definitely see how this would be useful - particularly sub-lists. My hunch is that the checklists and markdown formatting in the description suits most people's use, but I definitely hear where you're coming from!
is there a hotkey to show "archived items"?
Asked by Del Bao:

as in the title


Answers:
author: Iain Dooley
body: [@Del Bao](/t5/user/viewprofilepage/user-id/4276404) you can search using the "is:archived" modifier:

<https://help.trello.com/article/808-searching-for-cards-all-boards>


author: Vero Rivas
body: Hi [@Del Bao](/t5/user/viewprofilepage/user-id/4276404)

I think it does not exist, there is a shortcut to archive it, but not to see it, anyway I put the post where are all the shortcuts

<https://trello.com/shortcuts>

<https://help.trello.com/article/798-using-keyboard-shortcuts-in-trello>

Cheers


Tags: shortcut
Cant upload photo from android phone, trello says file too big even for 115kb file
Asked by Steve Twyman:

So I'm trying to upload pictures o to trello from an old android note 3 and its saying the file size is too big even if its only a small image file or pdf


Answers:
author: Vero Rivas
body: Hi [@Steve Twyman](/t5/user/viewprofilepage/user-id/4276304)

I would tell you that it could be the Android version, because the limit for files is set at 10 MB, take a look at this post

<https://help.trello.com/article/769-adding-attachments-to-cards>

Cheers

comments: author: Steve Twyman
body: * Hi, it shouldn't be the file size as I tried a 114kb picture and it doesn't upload
Is it possible to work together and synchronously in trello?
Asked by Ostreiko Anna:

Dear community, I'm new to Trello, so I really ask for your help. My CEO gave me a task - to get acquainted with this program and find out if there is an opportunity for me and him to work simultaneously and synchronously. The task is as follows: the CEO creates a board and gives me access (to the entire board or to individual tasks). I'm working on the board online (commenting, appointing responsible persons, setting deadlines), and the CEO sees it and makes edits. Does Trello currently have such an option (in the paid or free version)? I hope that it is possible to simply give access to the board, without having to copy the board for yourself, or give personal access to your account. Perhaps you have an answer or life hacks that will help solve this issue. Thank you in advance!


Answers:
author: Iain Dooley
body: [@Ostreiko Anna](/t5/user/viewprofilepage/user-id/4276221) yes you just have to invite another team member to the board:

<https://help.trello.com/article/717-adding-people-to-a-board>
Creating multiple cards from a templateat once
Asked by Pierre Ouellet:

I have created a template for a card.

I'm copying a list from an Excel file to create multiple cards at once. Each card is a different line in the Excel file. The problem is all the cards created this way are blank new cards. I would like them all to be filled like the template.

In other words create a bunch of copies of the template cards with their names being from the list in Excel.

I'm often creating a hundred cards this way so having to manually go back and copy the content of the template inside each card isnt an option.

Thanks for your help


Answers:
author: Felix
body: You could create a Butler rule to fill in the data you want for the new cards.

comments: author: Pierre Ouellet
body: Oh wow Thanks, Hadn't touched Butler yet but it does exactly what I need it to. Now I see a whole new world of possibilities.


Tags: card

copy

ms-excel

template
Switching from Trello Business Class trial to Free version. Will I lose any of my existing boards?
Asked by John Exum:

I have 8 team members. We are using the trial Business Class but want to switch to the Free version. We don't need all the bells and whistles. If we switch, will we lose boards and cards? Or will all our current boards and cards be saved?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@John Exum](/t5/user/viewprofilepage/user-id/4276198)

Welcome to the Atlassian Community!

Basically, if you have less than 10 boards in the team then everything will remain the same and all the boards and cards will be saved! But if you have more than 10 boards then those boards will be archived!

For more information check out this page <https://trello.com/pricing>

and you can [ask Trello support](http://trello.com/contact) for advanced support.

Have a nice day!
I signed up with wrong email and cant change it now to confirm it
Asked by Stephanie Dean:

I just started a new job and accidently mistyped my new email and now obviously cant login to confirm my account. Can I change my email to the correct one so I can keep my account?


Answers:
author: Sulaiman Abubakar Salihu
body: I think the best way to fix the problem is to proceed ahead and create a new account using your corrected email address since you have no access to the mistyped email  

<br />


Tags: account

email
Copy comments and attachments from one card to another card
Asked by Ghitta Basson:

Hi there  

I would like to copy only certain comments and attachments from one card to another card, but I cannot find a way to do so.

E.g.  
I have a Board with various topics  
Each topic has individual cards  
Each topic may consist of the same card topic, but different elements inside the card.  
Instead of copying over the entire card and then deleting additional comments (thus leaving me with 2 cards under 1 topic with the same name) I would rather just drag and drop or copy and paste certain comments in to the other, already existing card under a different topic.

Hope that makes sense.

Many thanks


Answers:
author: Iain Dooley
body: [@Ghitta Basson](/t5/user/viewprofilepage/user-id/4276014) is there some consistent theme in the comments? like they're all from the same person or contain the same text? Or you just want to pick and choose?

comments: author: Ghitta Basson
body: No constant theme no.

Just want to pick and choose certain comments to also be copied to another card.


author: Ghitta Basson
body: Any idea? Really hope there's an option. Thank you


author: Vero Rivas
body: Hi [@Ghitta Basson](/t5/user/viewprofilepage/user-id/4276014)

Look at this post, maybe can help you

<https://help.trello.com/article/802-copying-cards-lists-or-boards>

Cheers

comments: author: Ghitta Basson
body: @Vevorivas

sadly that doesn't help. This post is about how to copy the entire card. I want to copy the comments INSIDE a card .

Thanks for responding though


Tags: attachment

comment
I need to transfer the boards until this email account to my personal email
Asked by Alex Samuels:

My Atlassian account is linked to my former employer and I'm trying to transfer them to my personal email account/Trello login. Unfortunately, neither Trello nor Atlassian will let me transfer my account over since my account is owned by Google. I'm not able to call Trello support, either. Any help on transferring boards to a new login?


Answers:
author: Vero Rivas
body: Hi [@Alex Samuels](/t5/user/viewprofilepage/user-id/4276008)

Look at this post, maybe can help you

<https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account>

Cheers
Board Button tag card with Butler
Asked by Roeland Schoppers:

Hello Trello people,

Is it possible to have the board button add certain tags to a specific list once pressed? And exclude certain cards based on the tag?

What I want to do:  

Create a button that can be pressed once a deployment has been done.

<br />

It will then sent a report by email with all cards that were added in the DEPLOYED list. It will exclude those next time.   

To do that, I wanted to create a tag 'REPORTED' and tag cards with this tag once the button is pressed. The button will then ignore this tag in the future. After that it will sent a report with these cards.

<br />

<br />

Or maybe somebody knows a better way to automatically create a deployment report?

Thanks


Answers:
author: Iain Dooley
body: [@Roeland Schoppers](/t5/user/viewprofilepage/user-id/4275673) what about creating a button that moves all cards in the list to a new list "Reported DATE" so you have a record of what was reported on a given date, the lists can then exist out to the right of the board until you want to archive them.


author: milynnus
body: [@Roeland Schoppers](/t5/user/viewprofilepage/user-id/4275673)

The action most suited for this is the "collect cards" under Cascade. Since it is not available under Board Button, you just need to get creative in setting up a trigger and then collect all the cards with the labels.

comments: author: Nagy G?bor Attila
body: sorry, wrong thread...


author: Nagy G?bor Attila
body: sorry, wrong thread...
How are copied Butler Rules counted?
Asked by Nagy G?bor Attila:

We have 6 people for a board, two with gold users and four with free accounts. We use in Butler a rule and a calendar command, but they are more used than the quota of a gold user. If we set those for each of the members, then we would probably have them used 200+200+50+50+50+50 times a month. Do I think it well? And if it is so, then if they are running then where are they counted? First from a user, second from another, third from again another, or are they all from the user where are set first and if his quota is full then from the second user?

Thanks for the answer :)


Answers:
author: Felix
body: If you set up rules, calendar commands, or due date commands, they will always draw from your (the creator's) quota, even if they are being triggered by another user.

Board and card buttons draw from the quota of the user triggering the command.

If you (the rule creator) are out of quota, your rules will stop running for everyone until the quota resets (1st of the month).

<br />

You could have multiple members of your team to set up the same rule, but beware that you'd then have the same rule running multiple times.

comments: author: Nagy G?bor Attila
body: that is not a good info... thank you for your answer


author: Nagy G?bor Attila
body: for example this is one of the rules:

when a card is moved into list "Done" by anyone, set due now

as it is a rule, it can not shared with the others, so if each of us creates the same rule himself on the same board, then if this is triggerd then where who is this command counted?

and for the calendar command it is better, because there is no trigger person and maybe no one on the card:

every day, move each card due today in list "two weeks" to the top of list "today/now"


Tags: butler

quota
How to change my Billing Payment Method to PayPal ?
Asked by Blanchart:

I would like to know how to change the setting of Trello Billing / Payment Method to PayPal instead of Credit Card / Bank account Card number ? I hope this is possible.


Answers:
author: Vero Rivas
body: Hi [@Blanchart](/t5/user/viewprofilepage/user-id/4275215)

I advise you to speak directly to trello support colleagues

<https://trello.com/contact#/>

Cheers

comments: author: Blanchart
body: @ Vero Rivas

Thanks a lot. I just followed your advice and 'm waiting for their answer. Thanks for their link!
Notifications to/for Assistant
Asked by Mike Daisley:

This seems like a simple question, but I've yet to figure it out...

I want/need to set a notification to a team member when I move a card under a certain list. (Or if/when anyone moves a card under that certain list, I want her to be notified). In essence, I want my assistant to "watch a list" on a particular board, and whenever any card gets moved to the list from anywhere else, she receives and email and text. What I DONT WANT is the entire team getting a notification any/every time anyone moves any card on the board.

(I can set up a "watch" for ME on a card or a list, but I don't seem to be able set up such notifications to go out to my team that are members of that board.)

Any help? Like I said seems simple, but cant find the magic words in Butler or anywhere else...


Answers:
author: Iain Dooley
body: [@Mike Daisley](/t5/user/viewprofilepage/user-id/4274997) you can create a Butler rule that adds her as a member of any card moved to that list, like:

```
when a card is moved to list "Blah" add member "@assistant"
```


author: Felix
body: You could use Butler, like [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) said. Other option would be to tell your assistant to watch the list with their account.

You can't control what other Trello users are watching, so they'd need to watch it themselves.

![Screen Shot 2021-02-23 at 10.00.27 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/131648iFB144A2B9790AD60/image-size/large?v=v2&px=999 "Screen Shot 2021-02-23 at 10.00.27 AM.png")


Tags: notification

team
How can I add a "done" checkbox
Asked by Alaia Williams:

I was looking at templates last night - unfortunately so many that I forgot where I saw it, but I noticed that one of the templates had a "Done" checkbox on each card.

Ultimately, I'd love to add a box like this and then automate anything checked as done moving to the Don list.

Would adding a checkbox be a custom field? Or is there some power up that does this that I can't find?


Answers:
author: Iain Dooley
body: [@Alaia Williams](/t5/user/viewprofilepage/user-id/4274809) yep you can use a custom field to add a checkbox to a card and it can display on the front of the card


author: Kerri Holiman
body: You could add a due date - this allows you to check off as done from the card view and you can use it as an automation trigger.
"File not found" when uploading Trello attachments with Zapier
Asked by C?line:

Hi,

I use Zapier a lot for automations and I've been getting issues with Trello recently.  

#### Expected behaviour {#toc-hId--570408759}

When a card is moved to a specific list of the same board, the card attachments automatically upload in Google Drive.  

#### Issue {#toc-hId-1917104074}

The following error occurs :
> The upload file could not be sent to Google Drive. While requesting "attachments" from Trello we ran into an error: The app returned "File not found".  
>
#### Already tested {#toc-hId-109649611}

* Running the same action with Integromat (unsuccessfully)
* Using CloudConvert instead of Google Drive (unsuccessfully)
* Creating a new card and adding the exact same attachments (it worked but I have no idea why...)  

#### Additional context {#toc-hId--1697804852}

* Attachments are all PDFs added from a computer, so if I'm not mistaken they're actual copies of the files and not links to the documents in their respective locations
* It was working well in 2020 but I can't recover Zapier logs for last year
* In 2021 it only worked once out of 5 and I can't figure out why it worked this one time (I can't seem to find any difference that would explain the source of the issue)
* The upstream process has not changed at all on my end  

With these findings it would appear that :

* The issue comes from Trello
* The size and format of the attachments are not at cause  

Any ideas?

Thanks all!


Answers:
author: Juergen B_
body: Same here, the issue persists, [@C?line](/t5/user/viewprofilepage/user-id/4274654) or [@Xavier](/t5/user/viewprofilepage/user-id/5177224) did you ever solve this? I would be so grateful...


author: Xavier
body: Have the same exact issue, did you find a solution?


Tags: zapier
New Prospect
Asked by Terry Black:

I was considering Trello with the CountingWorks Pro Template. Would I have to purchase a Trello package and a CountingWorks Pro package as well? I went CountingWorks Pro website and there is no mention of Trello in their packages.


Answers:
author: Iain Dooley
body: [@Terry Black](/t5/user/viewprofilepage/user-id/4274724) If CountingWorks Pro has created a Trello template, you can copy and use it without paying CountingWorks Pro. If you want to use the CountingWorks Pro product, then you'll need to pay them. Probably, they just created the template as a form of lead generation.

comments: author: Terry Black
body: I was thinking that but wasn't sure...Thanks!
"File not found" error when uploading Trello attachments with Zapier
Asked by C?line:

Hi,

I use Zapier a lot for automations and I've been getting issues with Trello recently.  

#### Expected behaviour {#toc-hId--570408785}

When a card is moved to a specific list of the same board, the card attachments automatically upload in Google Drive.  

#### Issue {#toc-hId-1917104048}

The following error occurs :
> The upload file could not be sent to Google Drive. While requesting "attachments" from Trello we ran into an error: The app returned "File not found".  
>
#### Already tested {#toc-hId-109649585}

* Running the same action with Integromat (unsuccessfully)
* Using CloudConvert instead of Google Drive (unsuccessfully)
* Creating a new card and adding the exact same attachments (it worked but I have no idea why...)  

#### Additional context {#toc-hId--1697804878}

* Attachments are all PDFs added from the computer, so if I'm not mistaken they're actual copies of the files and not links to the documents in their respective locations
* It was working well in 2020 but I can't recover Zapier logs for last year
* In 2021 it only worked once out of 5 and I can't figure out why it worked this one time (I can't seem to find any difference that could explain the source of the issue)
* The upstream process has not changed at all on my end  

With these findings it would appear that :

* The issue comes from Trello
* The size and format of the attachments are not at cause  

Any ideas?

Thanks all!


Answers:
author: Matthieu Gaillet
body: Same here


Tags: attachment

zapier
How to send email to tagged unique users in transformed table?
Asked by Noori Fathima:

I have a JIRA issue table that I have merged with a custom lookup table that has stakeholders of each project using table transform. I want to now trigger emails periodically to all tagged users (unique) in the transformed table with the page link that they need to review. I'm new here and any help will be highly appreciated.

Thanks!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Noori Fathima](/t5/user/viewprofilepage/user-id/4969180) ,

The [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro belongs to the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that is our add-on.

Unfortunately, we don't have any functionality to trigger emails. Let's wait for answers from other vendors.

comments: author: Noori Fathima
body: [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) ,

Is it achievable using the JavaScript macro ? Any piece of code that should do the trick ?


author: Katerina Kovriga {Stiltsoft}
body: Really not sure about the automatic emails, sorry but can't be of any help here.


Tags: cloud

confluence-cloud
Problem with license after update 7.3 to 7.4
Asked by Leonardo Chavez:

Hi Team

We are in the process of upgrading our version of confluence from version 7.3.1 to version 7.4.17. Currently we have already upgraded, but now our WIKI shows this:

License Inconsistency: Confluence support and upgrades for your current license have expired.  
You'll need to supply a valid license key. Confluence can't start without this.  
If you have a new license, please enter it on this page and restart.

<http://wiki.thepeakbeyond.com:8090/>

Please let me know how can resolver this or what other information do you need.

Regards

Leo


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Your licence entitles you to use any version of Confluence released **before** the end date on your licence.

So my guess is that your licence expired on, or before 2nd June this year.

You'll need to get it renewed, or change your upgrade target to an older version that was released before the expiry date. (Renewal will give you the simple option of just pasting a new key into the licence box)

comments: author: Dirk Ronsmans
body: Be sure to check your <https://my.atlassian.com> to see if you have any newer licenses available to you.


author: Fabio Racobaldo _Herzum_
body: Hi [@Leonardo Chavez](/t5/user/viewprofilepage/user-id/4986041) ,

welcome to the Atlassian community!

Unfortunately, after license expiration you can't upgrade to a newer version.

Fabio


author: Sreenivasaraju P
body: Hi [@Leonardo Chavez](/t5/user/viewprofilepage/user-id/4986041) ,

Generally, this happens when your license expired and the version( 7.4.17 ) which you are trying to update is released after the expiry date.

Please check your license expiry date and 7.4.17 version release date.

Is your confluence license expired? If yes, You can renew your license and upgrade the version.


Tags: cloud