youngmon/atlassian-qna huggingface dataset:
Treating confluence pages as jira issues (database items)
Asked by Oriol F?bregas Pujol:

Hi  
We are struggling on using confluence+jira for documentation and sw development. I think the ideal would be to have a system that works similarly as Notion where pages could become items of a database in jira and where the macros of confluence worked like the issue fields in jira issues (so they were like the same thing). Maybe with apps like this (<https://wallbox.atlassian.net/wiki/marketplace/discover/app/com.k15t.orderly.databases>) we could do the same but I was wondering if there are other free solutions already available.


Answers:
author: Peter Van de Voorde
body: Hey Oriol,  

I wouldn't recommend trying to force one way of working (Notion) onto a completely different toolset. You might be able to pull it off but it would never work as well as you hope. (It would be like using a hammer to put a screw in the wall).

<br />

I would recommend you to take a look at the Atlassian University courses and read through this series on how to use Jira and Confluence for Software development: <https://www.atlassian.com/agile/scrum/jira-confluence-scrum>

<br />

The tools are different from Notion but have their own integrated, supported, and well-rounded way of doing documentation and sw development.   

Moving from one way of working to another can be challenging, but also rewarding as you gain new experiences and insights.   

I hope this helps.  

Cheers,  
Peter

comments: author: Oriol F?bregas Pujol
body: Hi Peter,  
Thanks for your feedback. I will read the document you shared and try to further understand how to proceed in my company. We are currently in need of improving:

1. The way we specify products both SW and HW
2. The way we ensure traceability between requirements (in an agile way) and validation tests
3. The way we search in our documentation how a product or a specific feature works
4. The way we communicate how a product or specific feature works
5. The way we reuse requirements for new product developments.

If I find a better way of working (maybe after reading your link) I will let the community know but I see some limitations with not being able to more easily add attributes to confluence pages that are in sync to issue fields on jira issues while still keeping the power of a hierarchy tree in confluence. Will try to reflect on that.


author: Oriol F?bregas Pujol
body: Maybe, improving page property macros in confluence would be enough. <https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/>  
They are currently difficult to create and edit.  
I guess that's why other companies build this kind of integrable apps: <https://wallbox.atlassian.net/wiki/marketplace/discover/app/com.k15t.orderly.databases>  
But, this may make more sense to be a core feature from confluence.  
I wonder if confluence team is thinking in so.


Tags: cloud

confluence-cloud

jira
Export/import space with confuense on azure devops
Asked by Deniz:

What is the best way and is it possible to export/import space in confluence on azure devops?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Deniz](/t5/user/viewprofilepage/user-id/4841480) ,

export/import space is platform indipendent. Here some useful information <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>

Hope this helps,

Fabio


Tags: confluence-server

server
Expand macro - How to Expand all on Confluence page?
Asked by Maria Ahvenlampi:

Hello, is there any way to expand all the Expand macros within one confluence page?

We have some pages that has a lot of information and the page content has been divided by using Expand macro.

Now the problem is that when we are using the Find- shortcut (ctrl + F) the data that is entered inside the macro does not appear on the search without expanding all the macros...

I have tried the book mark- thing without success... <https://medium.com/@timcameron/expanding-all-in-confluence-db0d3cd711f0>

Thanks in advance! :)


Answers:
author: Clark Everson
body: Hi Maria,

There is no way to expand all by default with built in confluence functionality. You maybe able to script this using something like scriptrunner but it would need development work.

Alternatively the way i would do this is for everything in the excerpts make a unique page. Then I would make two parent pages, one that uses excerpts, and inside the excerpt us the include page macro (i think is the name) and another one that is just all include page macros. That way you get both options but you only need to edit the data once!

Best,

Clark

comments: author: Maria Ahvenlampi
body: Hello Clark, and thanks for your answer.

I will go with the include- macro option :) Thanks!

Br,

Maria A


author: Dave Poole
body: If the Expand macro had a property to allow it to be set open or closed that would be incredibly useful.

Is this the forum to make a feature request?

This is a question I get asked frequently by our clients. At present I have to explain that you either get a page with everything collapsed or you don't have expand/collapse capability.


author: Glenn Morrow
body: <https://medium.com/@timcameron/expanding-all-in-confluence-db0d3cd711f0> has an updated version in the comments. Also I (before I saw that) made one also. The problem is it runs externally to Atlassian so each use has to set up the bookmark to use to do this - not the friendliest/most scalable thing in the world ... but it does work.

javascript\&colon;(function(){document.querySelectorAll("\[data-node-type='expand'\]").forEach(function(n){ n.querySelectorAll("button")\[0\].click();})})()

The Atlassian request for this proper is at <https://jira.atlassian.com/browse/CONFCLOUD-27077> - you can always upvote on that too.

comments: author: Glenn Morrow
body: This forum won't allow the colon after "javascript" above - so replace "\&colon;" with a ":" when you use it.


Tags: confluence-server

expand

server
Search doesn't work correctly
Asked by Davide Martusciello:

Hi,  
we built a documentation generator for our application that creates confluence cloud html pages and structure and upload these through REST API.  
Now we have our space with a lot of pages that contains all specification of our application.

The problem now is that if we try to search a page by (exact) title (and also by content) in the search box or advanced search filtered by space, Confluence doesn't find anything always.  
I read on community posts that there is a rebuilt search index on Confluence server version. There is this function also in Cloud version?

Thank in advance


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Davide Martusciello](/t5/user/viewprofilepage/user-id/4221573) ,

please could you share rest API used for that content creation? From my perspective, rest api will create pages as per manual creation so search should work or not work for both creation.

THerefore, could you verify that pages manually created are correctly viewed in a search?

Fabio

comments: author: Davide Martusciello
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   
we used <https://theblueseed.atlassian.net/wiki/rest/api/content> and upload our pages with json similar to this:  
{  
"type":"page",  
"title":"kMyClassPage",  
"space":{"key":"FR2"},  
"body":{  
"storage":{  
"value":"\<p\>This is a new page\</p\>",  
"representation":"storage"  
}  
}  
}

I've created a manual page and I can found It by title search.  
Thanks  
Davide


author: Fabio Racobaldo _Herzum_
body: Hi [@Davide Martusciello](/t5/user/viewprofilepage/user-id/4221573) ,

in my opinion there are missing parameters in your call (<https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-post>). SPace, for example, should contain "id" and not "key".

Please could you try to review parameters in order to figure out if that is causing your issue?

Fabio


author: Davide Martusciello
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

I checked in REST API documentation:

In "space" object there is the "key" parameters that is required, meanwhile Id is not needed.  
But I try with also id parameter If you suppose that is the problem.

Thanks


author: Davide Martusciello
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

we have regenerated all confluence docs by API, and now it works: we find all docs by title and by contents.

We haven't changed nothing in api post body, maybe a temporary error.

Thanks for your support  
Regards


Tags: cloud

confluence-cloud

search
All my major boards disappeared. How do I get them back?
Asked by Deborah Dunlap:

Years of work seems to have disappeared. All my major Trello boards are not displaying. How do I recover them?


Answers:
author: Iain Dooley
body: [@Deborah Dunlap](/t5/user/viewprofilepage/user-id/4474084) You can either upgrade your workspace to business class, then reopen boards into it (BC has unlimited boards) or you can create as many new workspaces as you need:

<https://help.trello.com/article/705-creating-a-new-workspace>

then move your open boards to them:

<https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs>

then reopen your closed boards from the original workspace:

<https://help.trello.com/article/781-reopening-a-closed-board>

comments: author: Deborah Dunlap
body: What the heck is "business class"? There is no business class listed in your pricing structure.   
I am just an individual with many creative projects, home projects, interests, responsibilities, ideas, and other tasks. I AM NOT A TEAM.I DON'T WANT TO COLLABORATE WITH ANYBODY ON THESE. I JUST WANT MY BOARDS BACK. Is "business class" really "Enterprise" or is it "Premium"? Your explanation of classes is so poor it doesn't even say how many boards you get with each payment level.  

Even though I am on many teams and consult with many groups, professionally, why would I ever recommend Trello or Atlassian, when you have messed up my personal organization so horribly?   

On top of Friends dying of Covid, losing my work because of atlassian has really depressed me. I haven't even tried to address the Trello problem for two months. Doing positive work towards listed goals would have helped right now. Thanks for making life more miserable.

So now I am trying to address the Atlassian Trello PROBLEM. (Yes, That is how I listed it on my now-paper ToDo list.) How much is it going to cost me to get all my work back?
Too Many Email Notifications!
Asked by Rob Godschall:

Each time I create a new card in the to do list it fires off an mail to the Microsoft Team that the Trello Board was added. How can I regulate when (or turn off) these email notifications? I'm am admin for both the Team and the Trello Board. I have looked in settings and see no answers. Any help would be appreciated.

Thanks!

Rob


Answers:
author: Iain Dooley
body: [@Rob Godschall](/t5/user/viewprofilepage/user-id/4473966) you can set the email notification frequency but you'll have to do it from the account that is receiving the notifications:

<https://help.trello.com/article/793-receiving-trello-notifications>
Card Family Power Up Bug
Asked by Melisa:

New here! I can't get Trello Cards to be searched for the Card Family Power Up unless they're on the same Trello Board. Once a child is added I can move it throughout my boards, but I can't add unless they're on the same board.

Is this a bug, or is there a fix? To pull all "children" cards to the same board as the parent card then to move back to the proper boards is quite tiresome.

Any help is very welcomed!


Answers:
author: Garrett
body: Hi [@Melisa](/t5/user/viewprofilepage/user-id/4473948)

Hm, this sounds like expected behavior, but I think the best way to confirm would be to check in with the devs who created the Power-Up. Trello doesn't develop Card Family, so your best bet is to reach out to their team instead.

You can find a link to contact them on the Power-Up page here: <https://trello.com/power-ups/5c534a297fcd2973a69d8132/card-family>

comments: author: Melisa
body: Thank you so much, Garrett!


Tags: bug

power-up
Workspace bookmarks not working as before
Asked by Peter Davies:

I have a number of workspace bookmarks in my workspace table (Enterprise)

They were saved some time ago, however when I load them, they no longer apply the saved filters.

I've tried to re-create the bookmark and it continues to happen. The correct boards load however none of the filters are applied.

Am I missing something?

Thanks


Answers:
author: Ryan
body: Hi there,

Thanks to both for bringing this up. Just to let you know that we're aware of this bug and our team is already working on a fix. Hopefully this will be rolled out soon!

Thanks,  
Ryan

comments: author: Peter Bowater
body: Many thanks Ryan, looking forward to the fix :)


author: Peter Davies
body: Thanks for the update. Hopefully it will be fixed soon!


author: Peter Bowater
body: I am suffering the same issues!

Bookmarked or copied URLs are no longer filtering the tables by user (me) or the card column settings that I spent ages setting up a while back.

Also, they don't work if recreating the table, and re-bookmarking/copying URL, so something appears to be broken.


Tags: bookmark

workspace
Want to create two completely separate accounts to have open on separate tabs in browser
Asked by Jill Nickens:

Hi, I have one Atlassian account for work and one for personal use. I want to have a tab open for each in my browser that do not communicate with each other. I don't want to see the boards for both accounts on my home page. Hopefully this makes sense. Any advice?


Answers:
author: Michael Pryor
body: Chrome lets you have profiles for different windows so you could do this with two chrome windows logged into diff chrome profiles.

comments: author: Michael Pryor
body: Or you could use browser window and desktop app


author: G subramanyam
body: Hi [@Jill Nickens](/t5/user/viewprofilepage/user-id/4473815) welcome to the Atlassian community.

comments: author: Jill Nickens
body: Thanks!
Why is Google able to access my Trello workspace, which is set on "private"?
Asked by Michelle Pietersen:

We were hiking yesterday, and I pointed out a plant - the "vratjie bliksembos". Someone in the group later asked on our Whatsapp group for the botanical name, and I was dumbstruck to see a screenshot of my Trello Workspace ("Plante plekke") displayed by someone else of the group, who had googled the name.

I googled it myself and voila - could get access to all the pages on that workspace via a google search. Did NOT find my information doing a search on Duck-duck-go though.

I checked my setting on the web version- it is on "private", and found to my horror that the settings on my phone app where I can prevent Google from accessing my apps , has been disabled - by Trello???!!!

I find this situation unacceptable on a new level. How can this be possible?

Would appreciate an explanation, and advice on how to PROPERLY secure my Trello, otherwise I can obviously not keep using it.

Thanks

Michelle


Answers:
author: G subramanyam
body: Hi [@Michelle Pietersen](/t5/user/viewprofilepage/user-id/4473720) welcome to the Atlassian community.

That's really weird to have the data publicly available with a "private" setting. I believe, you should be reaching out to Google support to understand if you have given any permission to one of the apps that which has Trello control!! e.g., Google G suite integration OR Trello integration with your Gmail OR Google plugin to Trello board etc.

If you found an answer, do post on this thread for every one's benefit.

Stay safe and stay healthy.

comments: author: Michelle Pietersen
body: Hi [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) , thanks for the reply.

I generally have the strictest privacy settings I can function with, and may have inadvertently given permission to share info. I went through my Google and Trello settings again, but couldn't find any permissions that I can turn off or disable.

![Trello.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/151048i55591233069DEABC/image-size/large?v=v2&px=999 "Trello.JPG")

The setting on Trello itself (one would think) would disallow any other permissions to override it, unless this (the Trello setting) is changed,

I work mostly from my phone, and the phone app doesn't even have a privacy option - one would imagine it will be the same as the web version.

I'll keep looking.....


author: Michael Pryor
body: I believe you found some info on cards that you had on a Public board. You can still make boards that are set to Public in a Private Workspace.

<https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace>

And after you make the board private, once google has indexed it, they keep the info in their cache unless you ask them to delete it. <https://support.google.com/webmasters/answer/7041154?hl=en>

Note that making a board public requires a double confirmation and also the board always displays a banner at the top telling you that it is Public.

Also Trello NEVER makes our users content public. All boards are private by default.


Tags: security
Run out of commans on BC
Asked by Hamal Fiallo:

Habe this issue again

Some ease double my quote for this month?

Hello,

I have used trello for years.

Now i have bring to my company this incredible app to organize and communicate with mi employees.

I am on BC, and i have a board with 2 employees have buttler to do different things, but the commands run get exceeded in the first 7 days of the month. Im paying a lot for each usar to have Business Class, but I find that i most have been doing something wrong because Commands Run get exceeded too soon.

Please let me know why this happen? I have another board with and employee and this doesn't happen.

Need help! 911!

Regards,

Hamal Fiallo


Answers:
author: Iain Dooley
body: [@Hamal Fiallo](/t5/user/viewprofilepage/user-id/4049131) It's possible the commands are not being executed under the Butler quota for the business class workspace because they weren't created by a workspace member.

Can you double check that the members of the boards are also members of the business class workspace rather than just being multi-board guests?

Under the Butler account usage log, are you seeing your full quota listed, and used? Or are you seeing a much lower free account quota?

Finally, you might find that even if you're using the correct quota, that only one or two of your commands are used at such high frequency that they are using a disproportionate amount of your quota.

In that case, it might be worth reimplementing those as BenkoBot functions. BenkoBot is my own automation platform, but it uses code rather than being a "no code" tool:

<http://www.benkobot.com/>

So while it lacks the ability to be DIY for most users, if you have a couple of commands that are chewing through all your quota it can be worthwhile getting just those created as BenkoBot automations. We can do that for you, if you're interested you can email team@benkoworks.com
Upgrading to Business Class
Asked by Cliff Jennings:

I know that I want to upgrade to Business class so I can operate more efficiently in Trello along with my entire team. However, know that the new Workspace portion of Trello has changed, I have two Workspaces. If I upgrade to Business, will both Workspaces be included under the business class??

I'm confused. Which is strange for me.

Thanks!


Answers:
author: Iain Dooley
body: [@Cliff Jennings](/t5/user/viewprofilepage/user-id/4473689) business class is on a per workspace basis, however when you get a business class workspace you can use Collections to keep boards separate, so generally you don't need multiple workspaces once you upgrade to business class.


author: Suvradip Paul
body: Hi [@Cliff Jennings](/t5/user/viewprofilepage/user-id/4473689) ,

Thanks for posting and welcome to community.

Ideally, it should but I would recommend you check and clarify details via this webinar mentioned in trello help - <https://www.atlassian.com/webinars/software/trello-getting-started-with-business-class>

Webinar Link - <https://www.atlassian.com/webinars/software/trello-getting-started-with-business-class>

If it's still doesn't answer your query, then I would recommend to check with contact [trello support](https://trello.com/contact).

Please accept the answer if it solves the purpose, else please respond and allow others to contribute.

Cheers

Suvradip
Boards dont open anymore
Asked by Silvia Wya Poty:

I use trello for many years and last week some very important boards and cards don't open anymore.  

Trello just give me the option to delete them(!) , saying that I cannot open it anymore. And I REALLY need to open it.  
It says: " looks like the 'free work area" has a board that cannot be reopened because this Work Area there is no more space to add cards".  
(I send 2 pictures attached)  

How to resolve it, please ? I do need to open it again, urgently.  

(I use trello app in the computer and in the phone, and both don't open these cards).  
Thanks for your attention.   
??


Answers:
author: Iain Dooley
body: [@Silvia Wya Poty](/t5/user/viewprofilepage/user-id/4471978) this just means that your boards were added to a workspace automatically and since you had more than 10 it was upgraded to business class, then 14 days later your business class trial ended and all but the 10 most active boards were closed.

You can either:

1) Upgrade your workspace to business class and then reopen all your boards

2) Create additional free workspaces and move boards into them, allowing you to reopen your existing boards in the original workspace

comments: author: Silvia wp
body: Muito grata por seu retorno, Iain. Por gentileza, como fa?o para criar "additional free workspaces and move boards into them, allowing you to reopen your existing boards in the original workspace", please?  

I have no idea how to make it.... Thank a lot!!


author: Iain Dooley
body: [@Silvia Wya Poty](/t5/user/viewprofilepage/user-id/4471978) here you go:

<https://help.trello.com/article/705-creating-a-new-workspace>

<https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs>


author: Silvia Wya Poty
body: Thank you very much!??
Using Butler variables in email notification
Asked by Alejandro Solana:

Good morning,

I am creating some rules to send a notification when different activities happen in the board. I am trying to use Butler variables to simplify the access to the information, but as the email is generated as text, the variables are not properly updated with the values.

Is there any way to get the proper values into the variables in the body of the email?

Thanks in advance for any guidance.

Alejandro.


Answers:
author: Alejandro Solana
body: I made an error and I was mixing hte format for variables and customfield. When updated and using {variablename} it is working fine.

Thanks a lot for your support.

Alejandro.


author: Iain Dooley
body: [@Alejandro Solana](/t5/user/viewprofilepage/user-id/4019200) can you show us a screenshot of your Butler rule?

comments: author: Alejandro Solana
body: Should I use {{%customfield}}?... I was using {@customfield}.


author: milynnus
body: [@Alejandro Solana](/t5/user/viewprofilepage/user-id/4019200)

I am assuming you are using the Butler email action. Trello takes care of the substitution for values for the variables added to your email customisation. Make sure you use the right structure : {name of variable} and {{%customfield}} see this page for reference :

<https://help.trello.com/article/1157-variables>

comments: author: Alejandro Solana
body: I was using {@customfield} instead of {{%customfield}}. I will update it to the proposed format.