youngmon/atlassian-qna huggingface dataset:
Not available Confluence
Asked by egg:

I was deleted the confluence administrative privileges by mistake.

As as result, users are no loger able to connect to the confluence everyone.

If you are using the onDemand service, please let me how to permission initialization.

Thank you.


Answers:
author: Adrien Ragot 2
body: Hi Egg,

For this situation I would recommend to contact [Atlassian's support](https://support.atlassian.com). They are the only System Administrators and the only ones with the ability to add you back in those groups.

Regards,

Adrien


author: egg
body: Hi Adrien Ragot.

I've removed the group excluding the "System Administrators", in the progress of changing the global permission setting of Confluence.

Then, in the "System Administrator", I was confirmed that the addition of a typical user is not.

Therefore, we have access to without being in any current user.

Thank you.


author: Adrien Ragot 2
body: Hi Egg,

What error do you see? What happens when you go to you Confluence instance? Can you login? Can you see the dashboard?

Thank you


Tags: confluence-cloud
Plugins are Free ?
Asked by Benjamin PRIVAT:

Hello,

We try Confluence since today and we have a question:

Extensions, in Atlassian MarkerPlace are Free or should we buy?

Thank you very much.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi Benjamin,

there're free Plugins and plugins that you can buy. Btw, you can try plugins for 30 days.

Hope this helps,

Fabio


author: Benjamin PRIVAT
body: Ok, thank you very much :)


Tags: confluence-administration
Context Path Issues
Asked by Greg Thomas:

I have been having issues getting context pathing working in both JRA and Confluence and would appreciate any assistance as to things I might be doing wrong...

I am running the latest versions of both pieces of software in a standalone environment. Based on documentation that I have seen on the Atlassian website, I have tried the following steps in both instances to try and get the context pathing to work:

1. Shutdown instances.

2. Edit the server.xml file inside of the /conf directory:

Add /jira or /confluence inside of the quotes for path="" variable under the \<Context\> section.

3. Edit "Base URL" in each instance to http://\<server\>/jira or http://\<server\>/confluence instead of the ports :8080 or :8090.

4. Restart instances.

I have tried one or both of these and all combinations of them and I either get a blank screen or an error saying the location doesn't exist.

Any help would be greatly appreciated.


Answers:
author: Nic Brough -Adaptavist-
body: Changing the context doesn't change the necessity to listen on a port. What you've done is change the applications from listening on [](http://serverport)<http://server:port/>to [](http://serverport)<http://server:port/application>

If you want to run them in Tomcats, you'll also need to change the port to 80. This doesn't actually stop it being server:port, it's just that port 80 is the standard for http, so systems assume http://server:\<noport given\> means [](http://server:80)<http://server:80>

The other trick is to stick Apache (or another web server) in front of it and use proxies (incoming [](http://server)<http://server>is passed through to [](http://serverport)<http://server:port>)


Tags: confluence-administration

jira

jira-administration
The size of documents that can be uploaded into Confluence
Asked by poornima guddettu:

Hi,

I have installed confluence and have been creating spaces for the projects.But, I have few queries:

1.Is there a limit to the word file size that can be imported ?

2.How do I find out the allowed size of the project if any?

3.Where do the files get stored and how do they get stored? My confluence is insatlled on a remote linux server.

4.Can I import files as a hierarchy from Collabnet?

Any help is greatly appreciated.

Thank you,

Poornima.


Answers:
author: Andris Grinbergs
body: Here is info how to find and change attachment size for confluence.

[](https://confluence.atlassian.com/display/DOC/Configuring+Attachment+Size)<https://confluence.atlassian.com/display/DOC/Configuring+Attachment+Size>

Attachments are stored on server filesystem as separate files.


Tags: confluence-administration
Email notifications not showing included pages
Asked by Sara Thomas:

We are using Confluence 5.4.1. I have quite a few pages included, using the include macro, on a main page. Everything looks perfect on the main page, however, when I get the email notification I can't see the included pages.

Is there a way to fix this? I need to send the email out to various teams with the contents of the included pages. Thanks!


Answers:
author: Chii
body: Hi Sara,

This seems like a bug, but just to be sure, can you check if the recipients of the email have read permission to the included pages?

It might be better to log a support case at [support.atlassian.com](http://support.atlassian.com)so we can look at your log files, but if you don't mind putting in public your data, can you go to the Tools menu, and find the 'View Source' item, and click on it. It should show a new popup window. Right click on an empty part of the popup and select view-source, and paste that here.

Cheers

comments: author: Sara Thomas
body: Thanks Joe!I can't see the included pages in the emails that I receive and I am the space administrator. I have read permissions (Tested with a couple of others as well, with the same result.)

Here is the source for my test page: (testpage_source.txt)

```
Screen shot of what my notification looks like:
```

![](../../upfiles/test1_1.jpg)

```

```

```
?
```


Tags: notification
Wiki: Slow Page Loading After Upgrade
Asked by David Kleiner:

Hello,

We recently upgraded our Wiki server from 4.1.10 to 5.4.

The process was smooth (thank you Atlassian!) but there is a performance degradation with one page that has over 150 Jira issues on it.

With 4.1, the page is rendering instantly and updates in place. With 5.4, there is a considerable pause, about 20 seconds and the full page shows within a second. The users perceive it as a slow page rendering caused/related to the upgrade.

Is this a feature of the latest Jira plugin or is there a problem with our configuration?

I profiled the page several times but nothing obvious jumps out.

Our Jira version is 5.2.11

Thank you,

David


Answers:
author: Rodrigo Girardi Adami
body: Hello David,

I believe that you are falling into this known bug: [](https://jira.atlassian.com/browse/CONF-32525)<https://jira.atlassian.com/browse/CONF-32525>

It was fixed in the latest release of On demand but not yet for confluence standalone since I could reproduce the same issue in confluence 5.4.3.

I recommend to divide the jira issues macros into different pages as the bug states or try to upgrade to the latest version of confluence in order to check if the fix was deployed already.

Cheers,

Rodrigo

comments: author: David Kleiner
body: Thank you Rodrigo, I'll be waiting for the updated plugin, ideally upgradable without rollling the whole of wiki.

Regards,

David
Do we need a tagging system for our Knowledge Base?
Asked by Tamara Khan:

I am building a cross-product knowledge base and am concerned about creating so many tags that the "Browse topics" list will become too cluttered/unusable. Has anyone had experience with not using tags, jettisoning the "Browse topics" list and instead driving users towards using the Search macro/global site search to find stuff?


Answers:
author: Rodrigo Girardi Adami
body: Hi Tamara,

This is possible for sure. If you wouldn't like to use tags, there's no problems with that. There are some advantages that are returned by using label as we can [see here](https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Labels#WorkingwithConfluenceLabels-Advantagesoflabels). However, I cannot see problems if you don't use them. You just won't be able to look for pages using key words that would be used on tagging.

Cheers,

Rodrigo


Tags: cloud

confluence-cloud
Space Trash sorted by?
Asked by Amt f?r Informatik Kt.Schwyz:

Hi

Can anyone please tell me what the trash (Browse -\> Space Admin -\> General -\> Trash) is sorted by? Is it sorted by Date of Creation? And is it possible to change it somehow? Because we wanted to sorted by Date of Deletion.

Best regards

Basti


Answers:
author: Sergey Svishchev
body: It is sorted by page creation date. The actual query ("confluence.content_findTrashedContent" from ContentEntityObject.hbm.xml) is

```
select content        from SpaceContentEntityObject content, Space space        where content.space = space        and content.contentStatus = 'deleted'        and lower(space.key) = :spaceKey        order by content.creationDate desc
```

comments: author: Amt f?r Informatik Kt.Schwyz
body: Thank you for the answer

Kind Regards

Bastian


author: BastianO
body: Nobody?


Tags: confluence-administration
Delete multiple pages in Confluence - how to?
Asked by Rumceisz:

Hi All,

do you know a method for erasing 100+ pages in Confluence? We don't see now any other options than deleting the pages one by one.

Could you please help?

<br />

Thanks in advance,

Rumi


Answers:
author: Davin Studer
body: I would echo the WebDAV suggestion. Another would be the Confluence command line interface.

comments: author: Mehmet Kazgan
body: And echo the command line interface for sure.


author: Rumceisz
body: Hi,

many thanks for the suggestion!


author: Stephan Sutter
body: Hi Rumi,

With our Page Tree Eraser Plugin you can delete a page tree or multi-pages in one go. And the best is, it does it in a very save way. The tree gets moved to the Trash Bin Space from where it could be recovered again. Additionally you can restrict the functionality to groups and users.

**[Marketplace Link: Page Tree Eraser.](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeEraser/server/overview)**

Regards,  
Stephan


author: Michael Simon
body: Create a temp space. You can move multiple pages at a time to the temp space. Then just delete that space.

comments: author: Guillermo Gefaell
body: Simple yet effective in 2021.


author: Mehmet Kazgan
body: Hi Rumi (great name by the way!),

If you feel comfortable with SQL, you can do that with Confluence SQL commands, see [here](https://confluence.atlassian.com/display/CONFKB/How+to+Remove+a+Page+Manually+in+the+Database+Using+SQL+Commands). But I would try that in test/dev to make sure you are deleting the right things with right query.

You can alternatively set Webdav in Confluence and browse to the pages via OS like Windows or Linux, see [here.](https://confluence.atlassian.com/display/DOC/Configuring+a+WebDAV+client+for+Confluence)

Hope these help.

Mehmet

comments: author: Rumceisz
body: Many thanks Mehmet!


Tags: confluence-administration
Email notifications from team calendars
Asked by Rumceisz:

Hi,

we get mysterious emails from strange calendars we don't use. The text is the following in the emails:

XY created a new "WWWW" event in the ALPHA calendar. You are receiving this notification because you are watching the following: BETA calendar

It does not make sense:) Why do we get emails from different calendars? What are the connection between ALPHA and BETA calendars??

Thanks for help,

Rumi  

|---|
|   |


Answers:
author: Benn Ingersoll
body: It appears as though this will be fixed in version 4.3 of Team Calendars, but there has been no announcement of the release date for that version (as far as I can tell).

It was logged as a bug here: [](https://jira.atlassian.com/browse/TEAMCAL-2055)<https://jira.atlassian.com/browse/TEAMCAL-2055>

Wish there was a workaround in the meantime, as we've had numerous people ask why they are receiving the emails. Hurting the adoption/acceptance of the calendars unfortunately.


author: Pawe? K.
body: We have similar problem. Two spaces SpaceA, SpaceB. Two calendars: CalA, CalB. CalA assigned to SpaceA, CalB assigned to SpaceB. With no apparent reason people watching SpaceB get notified about every change in CalA by e-mails saying:

"You are receiving this notification because you are watching the following:

SpaceB"

We use Confluence 5.3.1 and Team Calendars 4.0.5.2. I'd appreciate any ideas on how to solve this.

Thanks

PK


Tags: confluence-administration
How do large file transfers up to 4GB?
Asked by Fabian van den Barselaar:

Any plugins working with files this big?


Answers:
author: Nic Brough -Adaptavist-
body: Confluence isn't a file store or document repository, it only really handles small-ish attachments. For 4Gb files, you probably want to be looking at a different system that is designed for storign and transferring large files.

Most places I've worked have implemented systems that look pretty much like file shares, and then written confluence macros to make it easy to use the files from confluence without actually using confluence to store them
Is there a way to dynamically build a TOC - based on labels?
Asked by Gary Niemen:

I can easily use several occurrences of the Content by Label macro to build a kind of hand-made TOC based on labels. Is there a way to dynamically build a TOC - based on labels.


Answers:
author: Mehmet Kazgan
body: How about using [Content Report Table](https://confluence.atlassian.com/display/DOC/Content+Report+Table+Macro)and [Table of Content](https://confluence.atlassian.com/display/DOC/Table+of+Contents+Macro) macros together?

comments: author: Gary Niemen
body: I'll look into that, thanks.
Confluence daily update notifications do not include deleted pages, documentation says otherwise
Asked by MartinS:

According to [Subscribing to Email Notifications of Updates to Confluence Content](https://confluence.atlassian.com/display/CONF51/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content), daily updates include deleted pages. This does not seem to be true, I do not get any in the daily reports.

I have checked the source code of Confluence 5.1.5, and the template that is used for the daily digest emails does not contain a reference to deleted pages (only created and updated), nor did I find any while digging about 5 levels of abstraction deeper.

I do receive deletion notifications when watching a space or page, but not in the digest mails.

Is there a way to also get them in the digest mails?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Martin, people have commented about a feature that would enclose the *ability to notify on page deletion* . Please review the ticket in our issue tracker: <https://jira.atlassian.com/browse/CONF-34094>

comments: author: MartinS
body: Hey Guilherme, I think CONF-35094 does only remotely relate to my question. The problem is that your documentation names features that your software does not support, so your documentation should be fixed.


Tags: confluence-administration

email

notification
Display Top 5 contents from Table in Confluence.
Asked by Siddheshwar mhetre:

I have created one table in my confluence page, that contents username and other details. So I want to display Top 5 users from that table on Dashboard or any other page.

So is it possible to DIsplay Top 5 users from table? Also want to display their Avatar in result.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Not sure, but maybe [Table Filter add-on](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter) can help you with its option Show first N rows.
Active directory synchronization slow after upgrading to Confluence 5.4.4 from 5.2.3
Asked by Jaime Romaguera:

Hi,

Wondering if anybody is also experiencing issue with Active directory synchronization slowness after upgrading to Confluence 5.4.4 from 5.2.3. We have over 100000+ users so far taken 24 housr to sync 20%. With our other Confluence 5.2.3 server it takes a maximum 4 hours.

Wondering if anybody else has expereince this issue and has a fix.

Running Redhat Linux running TOMCAT 6.35, JDK 1.7.0.17 connect to Oracle 11G database.

Thanks for any assistance you can provide.

Regards

Jaime


Answers:
author: FelipeA
body: Hi Jaime,

You're syncing with port 389? You can try changing to port 3268, sync times are best using the global catalog.

Also, do you need these 100k users on Confluence? If you don't, you can significantly decrease this time, by using a ldap search filter to restrict which users will be pulled from AD.

If you do need all this users on Confluence, maybe you should switch do delegated user authentication, which performs better with tens of thousands users.

Best regards,

Felipe Alencastro


author: Jaime Romaguera
body: only 2 cpu and 4GB less and the RedHat is version out.

I know it a less powerfull server but I didn't expect take so long.

I started from scratch install on my dev enviroment. 5.2.3 Directory sync took roughly 4 hours. When completed, I flushed the cache statictics just in case. Then upgrade to 5.4.4 flush the cache statictics. force a sync and only done 25%+ accounts sync and it taken 24 hours and still going.


author: Luther Hargrove
body: What specs are different from both servers? Memory, RHEL versions, etc..?


Tags: confluence-administration
Installing addon LaTeX Math on CentOS 6.5: preview-latex-style !?
Asked by Maxime_Joanis:

Really interested in using a supported addon for LaTeX on Confluence.

The addon installed on Confluence, I could \`yum install texlive dvipng\` without problem, but there's no such a package as \`preview-latex-style\` on CentOS. (These are the 3 packages to install on Ubuntu, according to the [plugin page](https://marketplace.atlassian.com/plugins/com.tensixtwo.conf.latexmath).)

Anyone knows how to get this last dependency installed?


Answers:
author: Jason Boileau
body: It looks as if the same functionality may be available in "preview-latex-common" on CentOS, at least based on a quick reading of t[his page](http://yum.math.hmc.edu/os/hmcmath/4/i386/repodata/repoview/preview-latex-common-0-0.9.1-1.fedora.html).


Tags: addon-com.tensixtwo.conf.latexmath

centos

confluence-administration
How to find history of page renames
Asked by Robert Nelson:

When a page is renamed in Confluence, all watchers are notified of the change. But the title does not appear in the history diff.

Is there a way to see a history of page renames?


Answers:
author: Rodrigo Girardi Adami
body: Hi Robert,

After investigating a bit in our bug tracker I could find this improvement which I believe is what you are looking for: <https://jira.atlassian.com/browse/CONF-24547>

I recommend to vote, watch and share with other people to vote as well in order to increase the popularity and the chance to be implemented in the future.

We have a bug fixing policy page which explains how we prioritize the bugs and feature requests [here](http://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy). Please have a look

The page names are stored inside the database, but they will be scattered inside the content table and will be difficult to find.

Cheers,

Rodrigo
Best ways to collaborate with externals partners or customers in Confluence ?
Asked by Micka?l PERRIN:

Hi,

We are thinking about using Confluence as our main writing tool for internal use but also to share knowledge and work with our external customer / partners.

In this process, we need to :

* manage permissions between customers,
* manage permission inside a customer space, some pages are for internal use, others to be shared with customers,
* manage revisions of pages to be shared with customers : work on a draft and validation workflow before sharing with customer,
* collecting customer's annotations / comments on some pages.

Do you have some advices on how to achieve this ?

Currently I am thinking about :

1. Using a space for each customer
2. Creating a sub-space for the pages who need to be shared
3. Using the plugin ad-hoc workflow to manage revisions
4. Using a plugin or a script to export each space as static pages with a public website

However, I have no idea how to get and sync comments on this external website. Maybe using an annotation tool and writing a script to publish as comments in th e original space, but need a lot of programming.

Maybe you have some advices to implement this in a more sraight forward way ?

Regards,


Answers:
author: Matt Reiner
body: You could also try the Scroll Versions app for confluence. We use it to write and publish our user guide online and it lets you manage multiple versions and revisions of content and you can publish to many different spaces.

You could then grant space access to your customers/partners. If you're unsure, I recommend reaching out to the team who makes the app; they've been very helpful to us in the past.


author: Mehmet Kazgan
body: Frankly using page restrictions should handle all that. You can restrict the view until you are ready. You would create customer-confluence groups and manage restrictions in a single space.


Tags: confluence-administration

customer

external
How can I add additional Heading / content types?
Asked by HuwM:

I'm addiing a Custom CSS to my Confluence Space and want to add custom heading / content types to the drop down. Is there any way I can do that?

Example:

"#special3

{

text-decoration:underline;

text-transform:capitalize;

text-align:right;

color:red;

}"


Answers:
author: Steffen Heller
body: To define CSS for something you must know the html of that something, in other words:

You must give information about your drop down: Is it a macro? Did you create it yourself? What is the html code for it? Does it already contain classes and/or ids?
why doesn't my add-on show in confluence?
Asked by mike colella:

I've gone to the Atlassian account and purchased an add-on (Advanced Tables) but I cannot find where it is available on my Confluence OnDemand. Please help.


Answers:
author: Mauro Badii
body: Hi Mike,

The addon should appear enabled on your Add-ons section in Confluence Administration

For learning how to use it, on the Marketplace there is a link to this [Documentation](https://marketplace.atlassian.com/plugins/org.swift.confluence.table) and there you'll also find [User's Guides](https://bobswift.atlassian.net/wiki/display/TBL/User%27s+Guide) to help you get started.

Cheers!


Tags: cloud

confluence-cloud
How to copy/paste pre-formatted content into Confluence?
Asked by mc:

How can I copy/paste formatted content into Confluence? I can work with html formatting or confluence wiki markup. So far, when I copy/paste either into a page, the editor doesn't pick it up and the page will show exactly what I copy/pasted in.

Example, copy/paste the below in, and it shows exactly as is instead of being picked up as confluence wiki markup.

```
*this should be bold* {color:blue}this should be blue {color}
```


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Instead of doing a directory copy and paste onto the page try the following:

Edit the page, then select insert, then wiki markup or "markup", then copy and paste your wiki code into the wiki markup window.

That should fix your issue and allow your markup to be translated onto the page.

comments: author: Steve Luke
body: false


Tags: markup
Can I select which video player to launch?
Asked by Gary Niemen:

I am trying to add a video onto a Confluence page. Is there a way to control which Player to launch. At present, it launches QuickTime. I want it to launch Windows Media Player. Both are installed on my computer. The file format is mp4 - and that is associated with WMP in Windows Explorer. So it seems very odd to me that Confluence launches QuickTime.


Answers:
author: Mehmet Kazgan
body: Hi Gary,

I think this is handled by the browser. Here is a link that might help to make WMP default for the browser:

[](http://windows.microsoft.com/en-us/windows-xp/help/windows-media-player/11/default-player)<http://windows.microsoft.com/en-us/windows-xp/help/windows-media-player/11/default-player>

Hope that helps,

Mehmet

comments: author: Gary Niemen
body: Yes that helped - thanks. I have other problems now - but I'll just keep going.