youngmon/atlassian-qna huggingface dataset:
What is the best way to create folders and sub-folders in Confluence?
Asked by Mandi Chiancone:

We are using a team space to collect notes; however, I am struggling to find the best way to structure the folder for our meeting notes into categories as the 'Meetings Notes' section is getting rather large.


Answers:
author: Benji
body: No 1 answer I am afraid as it's very taste dependent.

When it's meeting notes, I always have an archive page/previous years page or something to move the meeting minutes of previous years to.

In general, you will have to find your own structure fitting your own situation.
Reorder page in confluence is not working
Asked by vivuu:

Being confluence administrator and space admin also , reorder page is not working. we can order it the console but it not getting saved. (meanns - it wont make any change to the pages)


Answers:
author: AnnWorley
body: Hi Vivuu,

Are you reordering under space tools\>reorder pages or using another method? Please see [Move and Reorder Pages](https://confluence.atlassian.com/doc/move-and-reorder-pages-146407727.html) for options.

The ancestor table records the parent and descendant (child) relationship between pages. Please try rebuilding it to reflect the changes:

[Rebuilding the Ancestor Table](https://confluence.atlassian.com/doc/rebuilding-the-ancestor-table-153948.html)

Thanks,

Ann
Template menu does not appear in editor
Asked by Bruce Blau:

My team is using Confluence Server 6.4.3. I am able to create a template, but my template editor shows no Template drop-down menu, as shown in the Confluence documentation. The Files, Link and Table menu options do not appear, either.

![Template editor.png](/t5/image/serverpage/image-id/10161i08E4D7656428BABF/image-dimensions/445x240?v=v2 "Template editor.png")

My template editor looks like this:

![Blank template editor.png](/t5/image/serverpage/image-id/10162i628F7815E9605F89/image-dimensions/419x254?v=v2 "Blank template editor.png")

Does anyone have an idea as to the cause?

Thanks,

--Bruce


Answers:
author: Shannon S
body: Hi Bruce,

The screenshot seems out of date, and I'll mention it to the Documentation Team.

I can see the Template Menu on your 2nd screenshot. It is the same Page Icon as you see in the first screenshot, but without the word Template, like this:

![Screen Shot 2017-11-30 at 2.18.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/10204i88BC9D7F3EE5F8DB/image-dimensions/340x252?v=v2 "Screen Shot 2017-11-30 at 2.18.53 PM.png")

Can you give that a try and let us know if you have any trouble?

Kind regards,

Shannon

comments: author: Bruce Blau
body: Yes, that did the trick, thank you!

Please do correct the documentation. As with thousands of your company's customers, I rely heavily on the accuracy of your docs. Enough time is spent searching documentation and user forums to find answers, without having to overcome the barrier of erroneous/outdated documentation..

I especially appreciate the quick response, Shannon. Have a great day!

--Bruce


author: Shannon S
body: Thanks, Bruce!

I have sent the feedback to our Documentation theme so I hope to see the fix in the near future.

If you have trouble on anything else from our docs let me know and I'll find it out for you.

Shannon
wiki markup for the html macro is not working
Asked by Dmitry Ree:

    {html}<a href="http://www.atlassian.com">Click here</a> to see the <b>Atlassian</b> website.{html}

Unknown macro: {html}

\<a href="[http://www.atlassian.com"\>Click]() here\</a\> to see the \<b\>Atlassian\</b\> website.


Answers:
author: AnnWorley
body: It was not working on my instance until I enabled all the modules of the **Confluence HTML Macros** add-on at **Confluence Admin\>Manage Add-ons\>all add-ons.**

I look forward to hearing whether it works for you.

comments: author: Dmitry Ree
body: Ann, thanks, that helped, however, it impacts the preview mode when the page is half split.
Import from OneNotes
Asked by Zdenek Freund:

Hello,

we have big db "step-by-step" help in OneNote with many pictures. We will all this helps give to Confluence. I would like ask you: what are the best practise steps? Now we go picture after picture and make copy-paste...Its very slow and very laborious.

Thank you for answZdenek


Answers:
author: Aron Gombas _Midori_
body: I'd suggest you try to export that information into a format that Confluence can import.

The best candidate could be using [Word documents](https://confluence.atlassian.com/confcloud/import-content-into-confluence-724765058.html)...

comments: author: Zdenek Freund
body: thank you for help. Unfortunately this doesn?t work (same thing). Zdenek


author: Nic Brough -Adaptavist-
body: You've got two problems here - OneNote does not have a useful export and Confluence does not have a batch import. You can get around the second one with some scripting, pushing data in over REST or using things like the Confluence CLI add-on, but you need to export the data into a format that can support those.


author: Jeremiah Dost
body: Thumbs up for this approach. I'm in the process of building out a command line utility that uses the Microsoft Office Interop for OneNote to pipe documentation into Confluence over the REST API. The GetContent methods of that interop output XML strings which look very parseable in the cherry picked cases I've created thus far.

Confluence has great docs on using the REST API:

<https://developers.atlassian.com/server/confluence/confluence-rest-api-examples/>

Using the OneNote Interop is a bit harder to find, but I found this answer on stackoverflow was enough to get me going:

<https://stackoverflow.com/questions/27294510/how-to-write-to-a-onenote-2013-page-using-c-sharp-and-the-onenote-interop>


author: Nar Kumar C. - Narva Software
body: Hi Zdenek,

We have released an add-on which can import notes from Microsoft OneNote to Confluence as pages: [Microsoft OneNote Import for Confluence](https://marketplace.atlassian.com/apps/1221371/microsoft-onenote-import-for-confluence)

Please give it a try from Marketplace here <https://marketplace.atlassian.com/apps/1221371> and let us know if you have any feedback.

comments: author: John Dabalus
body: We were trying this add-on but we can't seem to make it work. Only the admin can see the list of notes from the import one note list.

is there supposed to be a setting to assign which users has access to the feature?


author: Ben Turner
body: Hi, I have tried the add-on but i'm getting a redirect error once its authenticated to Office365. Is there a fix for this?

The addon installed perfectly but it fails during the authorize process.
WAF recommendation for Confluence
Asked by Kathryn Waring:

Can anyone recommend a WAF to use (preferably not a separate hosted reverse proxy solution) with Confluence.

Thanks


Answers:
author: Vero Rivas
body: Hi [@Kathryn Waring](/t5/user/viewprofilepage/user-id/1166972)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Confluence-WAF/qaq-p/965096>

Cheers


Tags: firewall
Incoming Links from a Blog Post
Asked by Manuel B?hnisch:

I'm creating a new blog post named A.blogpost in Space A which contains a link to page B.1 in Space B. On that page B.1 I'm using the Incoming Links macro by Dieter Wimberger to show a list of all the pages that are linked to my page. What the macro should basically do is render a list of all incoming links which should be the same information as in the incoming links section of the page information.

Once the page B.1 is published the macro shows up exactly one link that is incoming - which is the A.blogpost from space A, but the link:

a) has the spaceID as a prefix to the pagetitle (\<spaceID\>:\<pagetitle\> or in this case A:A.blogpost)

b) references wrong: instead of referencing the /pages/viewpage.action?pageid=... it references the /pages/createpage.action?... But in incoming links section of the page information the correct link (the first of the two) is displayed.

I was wondering if anybody else is experiencing this and whether this is a bug of the addon (which I assume) or not.

Thanks in advance for your help.

Manuel


Answers:
author: Susan Ostreicher
body: [@Manuel B?hnisch](/t5/user/viewprofilepage/user-id/453949), I just ran into the same bug. I also can't find this free app listed in the Marketplace anymore. There is another, very similar, paid app called STAGIL Incoming Links. But I downloaded a trial, and there seems to be a glitch where the entire contents of the linked page are shown, instead of just the page title with a link.

<https://marketplace.atlassian.com/apps/1215391/stagil-incoming-links>

For the money, it seems like Linking for Confluence from Service Rocket has more features:

<https://marketplace.atlassian.com/apps/166/linking-for-confluence>

comments: author: Manuel B?hnisch
body: Hi [@Susan Ostreicher](/t5/user/viewprofilepage/user-id/7907) ,

we finally decided to go with STAGIL Incoming Links as a replacement anyway. Today I raised a request at STAGIL regarding your reported glitch (which I was able to reproduce) and a fix has just been released with version 1.0.7. The excerpt is now only rendered if the "Show excerpt" option in the macro is activated.


author: Hua Soon SIM _Akeles_
body: According to the [plugin author](https://twitter.com/yafrk/status/692117098525495296), the link is at <https://marketplace.atlassian.com/apps/1212102/incoming-links/version-history>

It seemed that the feature has been integrated into Confluence
> This app provides core functionality to one or more Atlassian products. You can download any version of the app from this page and [manually install it in your server instance](https://confluence.atlassian.com/display/UPM/Installing+add-ons#Installingadd-ons-Installingbyfileupload).
Regenerating licence key for confluence-server
Asked by Micha? Lemke:

Hello, today I started working with Confluence on Docker, but I didn't save the server id to which i've generated the licence. And i forgot about persisting the storage... What can be done to get the licence key for the new server id? I just bought my starter licence few hours ago...


Answers:
author: Shannon S
body: Hello Micha?,

The license is actually not tied to your Server ID, so you can just grab it again from [my.atlassian.com](https://my.atlassian.com) with no need to regenerate it.

See [Managing your Confluence License](https://confluence.atlassian.com/conf64/managing-your-confluence-license-936511492.html) for details on how to update it, and details on [What is a Server ID](https://confluence.atlassian.com/purchasing/what-is-a-server-id-and-what-should-i-do-when-i-m-asked-for-it-321848669.html) for more information on what is included there.

I hope this helps!

Kind regards,

Shannon
Could not add User Directory in Confluence 6.2.0
Asked by Kenneth Poliran:

Everytime I add User Directory then choose JIRA (7.3.5) and error pop during the Test Settings

Error:

Connection test failed. Response from the server:  
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate


Answers:
author: Shannon S
body: Hi there,

Are both Jira and Confluence on the same server with no proxy or firewall between them?

Have a look at this article first ([Confluence is unable to connect to Jira due to application failed to authenticate error](https://confluence.atlassian.com/confkb/confluence-is-unable-to-connect-to-jira-due-to-application-failed-to-authenticate-error-777022937.html)) and if you still have trouble, let us know if you see more details in your [Confluence application logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html). You can trigger the error while tailing the logs and it should show you the full error message including stack trace.

Kind regards,

Shannon


Tags: jira
Confluence License Expires - Access?
Asked by GrayAegis:

Once our Confluence license expires, can we still use the software?

It's the on-prem version of Confluence, not Cloud if it helps.

Thanks.


Answers:
author: Thomas Schlegel
body: Hi Ethan,

your self-hosted Confluence will continue to operate the same way as it does before and after the maintenance period expires.

But, you can't update your instance any more.

Look here:

<https://confluence.atlassian.com/purchasing/what-happens-when-the-included-maintenance-ends-321848855.html>

comments: author: Bernie
body: [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) - Let's say for on-premise 10 Users license and it expire. Thus this Users can still access?  

about the above you mentioned, Please confirm.

On-promise atlassian product will still function but you are not able to Upgrade \& use available plugins, right?


author: Thomas Schlegel
body: Hi [@Bernie](/t5/user/viewprofilepage/user-id/1172064),

yes, your on-premise installation will still work after the license expired.

The only thing is that you can't update your Confluence any more.


author: Bernie
body: [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) - Let say I bought 10 Users license. Once it expired this 10 Users can still able to access, right?


author: Thomas Schlegel
body: So, one more time: yes, your installation will continue to operate the same way as it does before and after the maintenance period expires.
create ToDo and user mention by using Copy and Paste from other Aplication
Asked by Bernd Ganter:

Hello,

I'm new at confluence. I am looking to create many ToDos and Usermention not to type in. I would like to create them via copy and paste from othetr applivations like Excel. Is there any opertunity to do that via Markups?

Thank for yor help.

Bernd.


Answers:
author: Vero Rivas
body: Hi [@Bernd Ganter](/t5/user/viewprofilepage/user-id/1167241)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/How-to-copy-data-from-excel-to-confluence-in-table-format/qaq-p/1278321>

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-copy-paste-a-table-in-Confluence-Cloud/qaq-p/719301>

Cheers
Customize Table in Confluence PDF Export
Asked by Alexander Richter:

Hi there,

i would like to edit the global PDF Export Template in Confluence, so that tables will fit to the page.

At the moment, bigger tables will be cut off the page on the right side, because single columns won't do a break.

i tried with

    table {     table-layout:fixed;}

but this affects only smaller tables and changes their width to the page.

Bigger tables still get cut off on the right side and will not be adjusted to the page size.

Does anybody know how to do this?

Thanks in advance!

Alex


Answers:
author: Shannon S
body: HI Alexander,

I tried the following on my PDF stylesheet:

```
table 
{ 
 table-layout:auto !important; 
 width: auto !important;
}
```

This allowed all 13 columns to be displayed on a single page and none were cut off as they would have been previously. Perhaps this will help you?

Regards,

Shannon

comments: author: Alexander Richter
body: Hi Shannon,

doesn't work with my tables :-(

But i tried a bit with test tables and could find the "error". The problem is that if you have a long text in one column without space between the text (i.e. an URL), the text will have no break in the pdf export.

I attached two screenshots. One is the table in Confluence, doing automatic break in column 2. The other is the pdf export from that page. Column 2 will have no break in it, so it is not able to fix the table to the page.

Is this a bug, or am i able to do a workaround?

Regards,

Alex

![confluence_table.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/10558i7E4C5202C77801D0/image-size/large?v=v2&px=999 "confluence_table.JPG")

![confluence_table_export.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/10559i38CBD9F799983A5B/image-size/large?v=v2&px=999 "confluence_table_export.JPG")
JIRA-Issues list in a Confluence Page
Asked by Oliver Schalch:

Hello Community,

Our user using alot jira ticket integration in confluence, mostly many tickets in a list/table in confluence.

There looks all good except if you want to add the column progress (fortschritt) that column stay empty - even if the progress is filled in.

Known issue? Bug?

Cheers

Oli


Answers:
author: Shannon S
body: Hi Oliver,

This is indeed a known bug.

Have a look at this:

* [CONFSERVER-35196](https://jira.atlassian.com/browse/CONFSERVER-35196)

At this time, we do not have a workaround but please watch the bug and vote on it as it helps show the amount of users who are affected by the problem.

Let me know if you have any questions!

Kind regards,

Shannon

comments: author: Oliver Schalch
body: This report is from 2014 ;-)  
I voted!


author: Shannon S
body: Thank you for your vote, Oliver!

Take care and kind regards,

Shannon


Tags: issue

jira

list
Unable to connect Confluence to Samba 4 Active Directory PDC
Asked by M_S_:

I am trying to connect Confluence (6.3) to an Active Directory Primary Domain Controller (PDC) provided by Samba 4 as a user directory.

This is a simple small office setup, but I am unable to get it to work.

I selected 'Active Directory' provided a host name, did not select SSL (since no certificate would be in use) and provided a base dsn (dc=xxx,dc=lan).

The quick test is green, but the next test returns "LDAP: error code 1 - 00002020: Operation unavailable without authentication". I guess I need to also provide a user.

Also configuring an admin account results in the quick test failing with "LDAP: error code 8 - BindSimple: Transport encryption required". I could not find any info on this, other than an old JIRA ticket (JRASERVER-24106) recommending to use either SSL (not possible, results in SSLHandshakeException: java.security.cert.CertificateException: No name matching xxxx found) or reconfigure LDAP Server Signing Requirements in AD.

Other than that, there is no info. Is something wrong with my setup or my AD/Samba 4? Is this normally supposed to work?


Answers:
author: AnnWorley
body: Apparently Samba AD requires encryption:

[Samba4 and sssd authentication not working due "Transport encryption required."](http://samba.2283325.n4.nabble.com/Samba4-and-sssd-authentication-not-working-due-quot-Transport-encryption-required-quot-td4707535.html)
> Samba now requires SSL/TLS for LDAP   
> binds. Once you have enabled TLS in sssd, everything should work. While   
> you can turn off the requirement in Samba, it's a bad idea, as it'll   
> result in unencrypted passwords being sent over the network.

Please see [Configuring an SSL Connection to Active Directory](https://confluence.atlassian.com/doc/configuring-an-ssl-connection-to-active-directory-229838458.html)

Basically, The Java supporting Confluence does not trust the SSL certificate served by AD. Importing the AD certificate into the Confluence Java truststore (usually distinct from the keystore served by Confluence and usually called "cacerts") located in your Java directory for example:

    $JAVA_HOME/jre/lib/security/cacerts

[SSL for Confluence](https://marketplace.atlassian.com/apps/1179993/ssl-for-confluence) is a free plugin that may expedite the process.

Thanks,

Ann  


Tags: confluence-administration
Removed user from Confluence group (9) but still notification of exceeding 10 users
Asked by Rogier The:

We have 10 registered users for Confluence and for Jira. One of them no longer needs to use Confluence and a new user needs to be added. Removed one user from the Confluence group and added one to it. Total in the group is still 10, but whenever anyone wants to edit something in Confluence we get an error message saying we have exceeded the number of users. How to fix this?


Answers:
author: Shannon S
body: Hello Rogier,

From your Global Permissions page, do you have any other groups listed, such as confluence-administrators, that has Can Use permissions? If you only removed the user from one Confluence group, it could be that they have access to Confluence via another group.

In addition, you can check at Users \& Groups \> Users, and list all users there.

Lastly, there's a workaround at [How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html) using a database query that can tell you which users are still being counted.

Kind regards,

Shannon

comments: author: Rogier The
body: Thanks Shannon, The user had can use rights for both Jira and Confluence. Think it is solved now.


author: Shannon S
body: Happy to hear! If you have any other trouble do let me know.

Kind regards,

Shannon
In development of Confluence plugin, how to add a textbox in UI that supports autocompletion?
Asked by Khon:

Hi everyone,

I am developing an application based on Confluence plugin. There is one feature that requires the UI textbox to supports the auto completion of user name. In the backend, we need to retrieve the list of user email addresses submitted from UI.

What is the hint / documentation to achieve the above effect? I did try to research by googling and searching in Atlassian forum with keyword like autocompletion for plugin development, but it has no result. :(

Thank you very much!

Khon


Answers:
author: miikhy
body: Hi Khon,

There are multiple options, I would definitely recommend you use AUI objects (Atlassian User Interface framework). The Select2 is the one I use for my plugins, you can preload users and add options to the select2, it will then support autocompletion based on the value displayed in the option. You can also setup the select2 to be fed from a REST Resource (might be compliant with expected format though).

Documentation here: <https://docs.atlassian.com/aui/latest/docs/auiselect2.html>

Please note that it must be dependency-injected in your web resources!

If you're familiar with Javascript, it's a very easy and flexible object. The documentation of the original object is here: <https://select2.org/> AUI is bringing a design layer but behaviour is the same!

Hope this helps!

comments: author: miikhy
body: If you want to retrieve email, I'd advise you to use email as id and Name and/or other details as value so that selecting a value would give you the email directly :)
How to show "My Pages list" to users
Asked by haivj:

In a space, i want to show "my pages list" to the logged in users.

We were using so far enterprise theme macro - Blog Posts \& Pages with user as @self. We have decided not to renew the enterprise theme.

pls help.


Answers:
author: Shannon S
body: Hi Haivj,

I'm not familiar with the My Pages List macro in Confluence. I assume it's included with the add-on you're referring to? Can you confirm if this [Enterprise Theme Macro](https://marketplace.atlassian.com/plugins/net.getunik.confluence.skin.core/server/support) is the one you were using?

If you want to list pages created by a specific user, may I suggest the [Content by User Macro](https://confluence.atlassian.com/doc/content-by-user-macro-182682080.html)? Have a look at that and let us know if that helps meet your requirements.

Kind regards,

Shannon

comments: author: haivj
body: Hi Shannon,

Yes we were using Enterprise Theme macro - Blog Posts \& Pages with user as @self.

Now we want to replace this with another macro.

[Content by User Macro](https://confluence.atlassian.com/doc/content-by-user-macro-182682080.html) - is this having @self user option to show the pages of "Logged in users"? I have checked on it, it will only allows to select "Specific users" and not @self option.

Our confluence ver is 5.9.11 (yes we need to upgrade soon as it is EOL :) )

Thanks


author: Shannon S
body: Hi Haivj,

The Content By User macro does not show currently logged in user, unfortunately. We had [a request for it a while ago](https://jira.atlassian.com/browse/CONFSERVER-20756) but we did not have plants to implement it, so it was closed.

You would need to use a 3rd party add-on as you were in order to provide that specific functionality.

Let me know if you have any questions about that.

Kind regards,

Shannon


Tags: atlassian-marketplace