youngmon/atlassian-qna huggingface dataset:
is there any document for attachment using rest api in confluence cloud?
Asked by Vishal Kanoujiya:

Is there any document for how to get attachment using rest api for confluence page?


Answers:
author: Vikrant Yadav
body: Hi [@Vishal Kanoujiya](/t5/user/viewprofilepage/user-id/4973703) Kindly check Atlassian document for getting attachment :-

<https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/>

Thanks

V.Y


author: Fabio Racobaldo _Herzum_
body: Hi [@Vishal Kanoujiya](/t5/user/viewprofilepage/user-id/4973703) ,

here a page containing all rest apis available to manage attachments on the cloud <https://developer.atlassian.com/cloud/confluence/rest/api-group-content---attachments/#api-wiki-rest-api-content-id-child-attachment-get>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Confluence workspace missing
Asked by Ravi Kumar Dega:

Hello, We were using free confluence workspace for my team and the workspace doesn't appear to be accessible.

svefntech.atlassian.net

Getting the below screen when trying to access the workspace. I would really appreciate any suggestions or ideas to access the workspace.

Thank you!

![Screenshot 2022-07-17 at 5.49.55 PM.png](/t5/image/serverpage/image-id/206393iD7B5CF35078F3B22/image-size/large?v=v2&px=999 "Screenshot 2022-07-17 at 5.49.55 PM.png")


Answers:
author: Jessica
body: Hi [@Ravi Kumar Dega](/t5/user/viewprofilepage/user-id/4988398)   

We're sorry to hear you no longer can access the site you wanted to.  

Looking at our internal logs, we can see the site account was cancelled.  
It was already suspended and inaccessible since end of May.  

We can't really give you more information on that, on how or why it was, since you are not listed as the site-admin or billing contact for this site.  

With that in mind, we highly recommend you getting in touch with the site-admin or billing contact for this site to know why it was cancelled, since the emails were sent to their email box with the deactivation details.  

In case they don't have this information as well, feel free to loop them here, so we can open a ticket if necessary, to share the details with them.

Kindest Regards,  
Jessica

comments: author: Ravi Kumar Dega
body: Hi [@Jessica](/t5/user/viewprofilepage/user-id/3667333)the email id used to open the account is no longer with us, so his email has been deactivated. If you can check the domain name it should be svefntech.com for the previous admi

Can you please help us to reiniate the same account with different admin, we have some valuable documentation stored which needs to be retrieved.

Regards,

Ravi kumar


author: Jessica
body: Hey [@Ravi Kumar Dega](/t5/user/viewprofilepage/user-id/4988398)   

Unfortunately, we cannot give you this information or proceed with any process in the site that is not approved by the site-admin or other authorized contact (billing/technical contact).  

We have created the following ticket in order to help you get ownership of the site in the following ticket: [CA-1898409](https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-1898409)

As a heads up, we are unable to recover your data per [our data storage policy](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/)

If there is any other questions or concerns that we can help with, please let us know.  

Kindest Regards,  
Jessica


author: Ink_Redemption_ Jack
body: I have the same trouble to access this workspace "<https://pourushpm.atlassian.net/wiki/x/CICFAQ>" Need support reactivating it.


author: Jack Brickey
body: Was it accessible previously? I have flagged for Atlassian investigation.

comments: author: Ravi Kumar Dega
body: Yes, it was accessible earlier.


Tags: atl-rvw

cloud

confluence-cloud
Please Enable the legacy Editor for my instance, thank you!
Asked by Leslie:

Hi Atlassian Team,

Could you please enable the legacy editor for my instance?   
My instance: <https://stepbro.atlassian.net>

Upon reading

\* It will not remove the current editor template. The current editor will still be the default one, and the legacy one will show as an option to create new pages;  
\* This template does not affect templates creation: they will keep using the current editor when creating new templates or creating pages from templates;  
\* This will not revert existent pages created with the current editor to the legacy editor;  
Also, here are some pages you may find additional information: Confluence Editor Roadmap, Page Conversion Tool" and multiple other related posts by Atlassian support technicians,

I confirm that I still want to have the legacy editor template enabled for my instance.

Thank you!


Answers:
author: Jack Brickey
body: Hi [@Leslie](/t5/user/viewprofilepage/user-id/4988368) ,

unfortunately the Community is not in a position to access and make any changes to your instance. Normally I would direct you to Atlassian support but I note that you are on the Free tier which doesn't provide support. TBH, I am unsure if they are in a position to change the editor at this point anyway.


Tags: cloud

confluence-cloud
Advanced Table JQL used in Confluence does not show the epic name in result
Asked by Bea Tea:

I like the look and filter ability of using the Advanced Table JQL in confluence to show Issues in Epics.

I want to show the Epic Name and be able to filter tickets by the Epic in the table result.

Right now I load both Epic Name which is blank and Epic Link which shows the Epic Jira-12345 number (instead of name).


Answers:
author: Florian Bonniec
body: Hi [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026)

If you display issues under stories it's normal to have Epic Name empty, as this field is populated in Epic only.

But Epic Link should display the name of the epic linked to it and not the key.

You may encounter one of the 2 following known issue.

<https://jira.atlassian.com/browse/CONFSERVER-31534>

<https://jira.atlassian.com/browse/CONFSERVER-51568>

Regards

comments: author: Bea Tea
body: [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) Thank you!

Yes looks like the issues relate to the "Macros" "Advanced Table JQL".

Am I supposed to reopen the bug or create a new one? I don't know the versions of our systems. THe tickets have comments indicating they were fixed at some point?


author: Florian Bonniec
body: You should be able to see the confluence version on th bottom of the Dashboard Confluence page where there is your recent visited items.

You can raise a new ticket to Atlassian support if your version \> 6.5.0, if not you should update to a most recent version.


author: Bea Tea
body: Thanks [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) my version is 8.20! So the bug should have been fixed but it's not (showing epic link ID instead of epic name in results of the advanced jql)


author: Florian Bonniec
body: Do you have a screenshot of the issue ?


author: Pramodh M
body: Hi [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026)

Here is the step for you to configure that shows the Epic name when linked to other issues

<https://jira.atlassian.com/browse/CONF-51671>

Thanks,

Pramodh

comments: author: Bea Tea
body: Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) your link directs me to <https://jira.atlassian.com/browse/CONFCLOUD-52532> which says it's fixed. Should I be adding a new ticket for COnfluence \> Macros that are not showing the epic name properly?


author: Bea Tea
body: THe table returns the Jira ID as epic link instead of the name. IT's not blank


Tags: confluence-server

epic

gadget

jira

jql

server

table
how to get total number of user using python in confluence cloud?
Asked by Vishal Kanoujiya:

1) how get the total number of user using scriptrunner in confluence cloud?

2) Step how to connect python code with confluence?

3)How to get the total number of user using python in confluence cloud?

In scriptrunner, srcript console how to get total number user and what is the script for that in script runner console confluence cloud?


Answers:
author: Srinatha T
body: [@Vishal Kanoujiya](/t5/user/viewprofilepage/user-id/4973703) , the below page has an option to email script runner support.

* [Scriptrunner-for-confluence](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?tab=support&hosting=cloud)

Thanks,

Srinath T

comments: author: Vishal Kanoujiya
body: ![attach.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/206365i0FB998302845B544/image-size/large?v=v2&px=999 "attach.PNG")

Hello [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) Thanks for sharing I have already this confluence page .

I am running this code in script in console after that I am getting error as log file which is I mentioned, could you please help regarding this error code: status: 403 - Forbidden

please guide me how to solve this error ?

Thanks


author: Srinatha T
body: [@Vishal Kanoujiya](/t5/user/viewprofilepage/user-id/4973703) , I am not expert in python and very bad at REST API's. As far as i know. The above error 403 can occur for two reasons

1)Either the content you are trying to access is not available

2)The user does not have access to the space or the page you are trying to access.

I see you are using a Token to access the same. You should check this page for creating [API tokens](https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Vishal Kanoujiya](/t5/user/viewprofilepage/user-id/4973703) ,

Welcome to Atlassian community.

There are a lot of built in scripts and I could not find one for number of users in script runner page. You might want to get in touch with script runner team for a demo on how to use it and check if they have all the features your looking for .

* [Builtin-scripts](https://scriptrunner.adaptavist.com/latest/confluence/builtin-scripts.html)

I hope the info helps. Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Export Data Bussiness Class
Asked by Luis Felipe Contreras:

Hello, in the premium version you can export data from talberos in a CSV file. My question is if this export also includes the information of the archived cards? or only of the cards visible on the board

Thanks for your help


Answers:
author: Lam
body: Hi [@Luis Felipe Contreras](/t5/user/viewprofilepage/user-id/4282540)

Our data exports for both CSV and JSON formats contain archived cards as well as the active(visible) cards . On the CSV export, any cards that are archived will show a value 'TRUE' for the 'Archived' column. This guide will help you export your Board:

[https://help.trello.com/article/747-exporting-data-from-trello-1](https://help.trello.com/article/747-exporting-data-from-trello-1 "Exporting Trello Boards")

Let me know if you need any further help!

Cheers,

Lam
Auto removing Trello ID label from Jira task
Asked by Sam Kounis:

Newbie to Jira/Trello here.

I'm creating Jira cards from Trello manually, so the info remains linked, but when I create the Jira card, a Trello label is added which I think is the card ID.

Is there anyway to stop this from happening at all, as our CFO uses the labels on Jira cards to control our intneral assets and having a different label on each card like "trello:f4dg85uwd" isn't ideal.

Thanks all!


Answers:
author: Jeff Tomberg
body: Any answers to this?

comments: author: Alex Bierling
body: I have the same issue.


author: Jeff Tomberg
body: We ended up creating an automation when a ticket is created to go in and remove all labels. This worked for us.


author: Alex Bierling
body: Thank you for the speedy reply and suggestion, Jeff!
is there a way to have a limited view only?
Asked by Clay Dugas:

I want to make my board public and view only but only to certain people. I don't want it out there for everyone only certain people but I don't want the certain people to be able to edit the cards.


Answers:
author: Felix
body: Invite those certain people to your team, and make the board team visible, and disable the "Allow team members to edit and join" setting on the board (I think it's enabled by default).

Everyone on the team will be able to view the board, but only the members you invite to the board will be able to edit it.
What would be the way to sort Butler Buttons by "recently added"?
Asked by CCHHVV:

Looking to find a way to sort Butler Buttons by "recently added" and realized, it's all automatic "by alphabetical order".  

I am creating a separate board (I wish I wouldn't have to, would be nice to be able to choose different setting for each list with different preset Butler Buttons a.k. Individual Butler Buttons for each List on the board (with ability to turn on/turn off?) where I will have 15 different buttons. When I create my list of buttons, clicking each button will allow me to schedule the even "Next Monday at 9:00 am" "Next Monday at 10 am" "Next Monday at 11 am" etc. Would be very convenient to be able to either move these buttons around or to have them sort by "recently added" besides adding numbers at the front of the button name.  

What would be the way to do it and is it even possible?


Answers:
author: milynnus
body: [@CCHHVV](/t5/user/viewprofilepage/user-id/4282045)

Definitely not in the way you have described.

But if you are looking for a way to use Calendar (then you can schedule like what you wanted)within Butler to schedule work where a report variable 'collects' the cards, then able to iterate through those collected cards using Butler actions to process each card then there is a way.

You would have found out that when you use Butler calendar you cannot collect cards and hence you cannot iterate through them.


Tags: butler
Why does moving cards not work with my drawing tablet?
Asked by Wallby:

Browser in which it doesn't work is microsoft edge ("version 88.0").

Drawing tablet software that I am using is huion tablet ("version v14.8").


Answers:
author: Nic Brough -Adaptavist-
body: There's probably something wrong in the implementation of Edge on your tablet, or possibly something on the tablet interfering with it.

Something that has worked on some tablets is turning off "Windows Ink" -- it interferes with drag and drop code in silly ways (I wish Microsoft would try the industry meme called "testing", but I suspect if they did, they'd never get a product out the door)

comments: author: Wallby
body: That actually did it. In the huion tablet software there is a "enable windows ink" checkbox that I could disable. With that I can now drag cards around in Trello.

Thanks for the answer, though can't say I know much about how microsoft does their testing ;P
Asked by Kaden:

\[\]


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Kaden](/t5/user/viewprofilepage/user-id/4281854)

Welcome to the Atlassian Community!

You can delete a **team** by going to your **team's** page in **Trello** , clicking on the "Settings" tab, and then clicking the "Delete this **team** " link. You must be an admin to delete the **team** . Deleting a **team** is permanent and there is no undo. Boards within the **team** won't be deleted

You can read this article/docs/guide to know more

<https://help.trello.com/article/762-deleting-a-team>

and if you still won't able to fix the issue you can [ask Trello support](http://trello.com/contact)!


Tags: team
Limit the role of GUEST to change CARD NAME
Asked by Good Lingua Manager:

Dear All,

I am Anna, use trello around 1 year. Our company use trello to manage freelancer around the world.

1. WE have project and submit to CARD in a LIST

2. Our project is editing document.

3. WE give a CARD name, with specific number of word in the document uploaded. For example 5000_energy_document. Meaning, this document name is energy with 5000 words. The words number is to calculate the salary that will be received by the freelancer, who taken the project .

PROBLEM

1. Some freelancer cheat us, they change the CARD name. For example the change 5000 to 7000, so, they received more money from us.

2. Other cheat is, freelancer change that added in the CARD. So they report to us, that they work with 5000_Energy_document CARD, but they did not.

How to make limit a GUEST.

I use OBSERVER, but we have problem with OBSERVER.

1. In OBSERVER, Freelancer can not download and upload the document.

2. So, with huge of FREELANCER, we difficult with this

What I need :

1. How to avoid Freelancer change the member within the CARD. In the case the freelancer is GUEST.

2. In the case freelancer is OBSERVER, how to make them upload and download the file ?

Thank you.

Please help me with this problem ?


Answers:
author: milynnus
body: [@Good Lingua Manager](/t5/user/viewprofilepage/user-id/4281848)

Beyond the permission and restriction designed into Trello, you will need to be able detect and revise the change. It does mean having we hooks or triggers.

I have an app that prevent a new member from being added. For upload you can consider email to board with @member. For download, not sure how to prevent that.


Tags: guest

observer
Can custom fields be limited to one card or template card on a list?
Asked by Laurie Rios:

Whenever I try to make a custom field it goes into all my cards. I'm a realtor, so I want fillable fields while talking on the phone with customers. My questions for buyers are not the same as for sellers. Can I do separate fields for my seller card template and my buyer card template?


Answers:
author: milynnus
body: [@Laurie Rios](/t5/user/viewprofilepage/user-id/4282135)

All cards on the same board will have all the CF visible on the back of all cards. When you copy a card with CF from another board, any new CF definition is carried to the destination board.

comments: author: milynnus
body: [@Francis Cortese](/t5/user/viewprofilepage/user-id/4735380)

Custom field definitions are all board level and all cards will have placeholders for all CFs.


author: Francis Cortese
body: Ok...thanks


author: Francis Cortese
body: So if I read that correctly when I have Custom Fields setup for a List on a Board, then every List on that board has to contain those CFs? I can't setup a Rule that will allow me to created other Lists on that board without the CFs?


author: Laurie Rios
body: Thanks, so much for your help!

comments: author: milynnus
body: [@Laurie Rios](/t5/user/viewprofilepage/user-id/4282135)

Note : The new definition has a different id.


Tags: custom-field
Can't link Trello and Bitbucket
Asked by BrianPez:

I'm trying to link Trello and BitBucket together. I am using the same Atlassian account for both as the admin account. I installed the Power-Up in Trello. I went to each repo in BitBucket and added Trello:

![Selection_002.png](/t5/image/serverpage/image-id/132230i8435EA3E161B4B8E/image-size/large?v=v2&px=999 "Selection_002.png")

I can see Trello in BitBucket on the repo page.

When I try to connect BitBucket in Trello, I get the question to authorize (which I do), click allow in the popup. But then I get this error:

![Selection_003.png](/t5/image/serverpage/image-id/132231i8012E50B787D2369/image-size/large?v=v2&px=999 "Selection_003.png")

The invite button is right there. And it works. I get the same error if I do this from inside BitBucket or if I go directly to Trello.


Answers:
author: Cody C.
body: I think the issue might be related to the Team's settings. My bet is that the BitBucket Power-Up doesn't support adding people to *Teams*, and can only add them to Boards, but the team settings don't always allow that.

As a test, try asking the Team admin to change that team's settings so it allows anybody to join boards in the Team, rather than Team Members:

![10-07-05.png](https://community.atlassian.com/t5/image/serverpage/image-id/134487i82BCF302111DEFC6/image-size/large?v=v2&px=999 "10-07-05.png")


author: BrianPez
body: I did find a javascript error (using firefox):

Unhandled rejection value@<https://p.trellocdn.com/power-up.min.js:1:9620> request@<https://p.trellocdn.com/power-up.min.js:1:6884> Yn.requestWithContext@<https://p.trellocdn.com/power-up.min.js:1:108407> Yn.popup@<https://p.trellocdn.com/power-up.min.js:1:114439> b@<https://bello.prod.atl-paas.net/index.5939e8a63cc6b7ec1a87.js:1:22763> t/\</\<@<https://bello.prod.atl-paas.net/index.5939e8a63cc6b7ec1a87.js:1:23301> A@<https://p.trellocdn.com/power-up.min.js:1:11735> Ut\</t.exports/C.prototype._settlePromiseFromHandler@<https://p.trellocdn.com/power-up.min.js:1:58719> Ut\</t.exports/C.prototype._settlePromiseAt@<https://p.trellocdn.com/power-up.min.js:1:59992> Ut\</t.exports/C.prototype._settlePromises@<https://p.trellocdn.com/power-up.min.js:1:61839> Q.prototype._drainQueue@<https://p.trellocdn.com/power-up.min.js:1:18882> Q.prototype._drainQueues@<https://p.trellocdn.com/power-up.min.js:1:18943> Q/this.drainQueues@<https://p.trellocdn.com/power-up.min.js:1:17242>


Tags: bitbucket

power-up
In the new timeline view when grouping by label can I set the display order of the labels?
Asked by Danielle Bragg:

I'm exploring the new timeline view. I'm using labels to group tasks in this view. My Labels are numbered 1.2, 1.3, 1.4 etc but I cannot figure out how to define the order in which the labels are appearing. For example 1.4 appears at the top of the list. Then 1.1. It seems random and I would like to set the order in which the groups appear. How do I do that?


Answers:
author: Ryan
body: Hi Danielle,

Thanks for reaching out about this. This is actually based on how the labels are stored in our database, which presents itself as somewhat random when you see this in the Timeline View. The team is aware of this and already have a task to improve the sorting. I don't have an ETA on when this will be looked into, but hopefully we see an improvement to this in the future.

Thanks,

Ryan

comments: author: Dennis Ronald Shepley
body: Hi Ryan,

Was there a fix made for this sorting of labels yet?

Cheers Dennis


author: Deborah Platt
body: I thought the timeline was sorting the labels based on the order in which the colors show up when you select labels. However, changing the colors of the labels, still didn't affect the order they appear on the timeline. it's still putting them out of order. this is a major issue for one of my clients


Tags: timeline
Can I add a pdf or image file from Slack into Trello
Asked by Tim Keaty:

Is it possible to comment on a Trello card from Slack and add an attachment such as a pdf or image?


Answers:
author: Sulaiman Abubakar Salihu
body: Hi, [@Tim Keaty](/t5/user/viewprofilepage/user-id/4281565) Yes, it is possible to comment on a Trello card from slack; you can do that by adding a comment command. Although, the add Comment command only adds the comment to the last card shown by Trello. But you can add a comment to a different card by pasting the card URL or using the /Trello search to look for the card you want to add a comment to. Below is an example of how to add a comment to a card,

<br />

`/trello comment [comment text]`  
Example: `/trello comment That's awesome!`  

And no, It's not possible to add files such as pdf directly from slack to Trello.


Tags: slack
How to stop a Butler Bot program from running?
Asked by Kimi Oaks:

A couple of years ago I created a Butler Bot program to create a card on a due date. I have NO IDEA how to stop it. Please help. Thank you so much.


Answers:
author: Iain Dooley
body: [@Kimi Oaks](/t5/user/viewprofilepage/user-id/4281497) Butler Bot runs as a bot, so if the butlerbot member doesn't have access to your board, it can't do anything. If you remove the butlerbot member from your board and it's still running, then it's not running as a bot, but running through native Butler, in which case you can click the "Butler" button at the top right and delete the calendar/due date rule that's running it.


Tags: butler