youngmon/atlassian-qna huggingface dataset:
I keep getting "Server not responding" error while trying to upload a PDF file (2 mb)
Asked by Shalini Alexander:

![Screenshot 2024-02-02 160549.png](https://community.atlassian.com/t5/image/serverpage/image-id/303994iF587D8E838A7EAA8/image-size/large?v=v2&px=999 "Screenshot 2024-02-02 160549.png")


Answers:
author: Marc - Devoteam
body: Hi [@Shalini Alexander](/t5/user/viewprofilepage/user-id/5420862)

Welcome to the community.

If you are running on-premise, look at the log files on what is happening, if you are on Cloud, my advise is to log an issue with Atlassian Support as they can only see the logging of your instance.

comments: author: Shalini Alexander
body: Thanks [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) will follow through


Tags: unknown-hosting-type
Confluence Server 8.5.5 does not work with Microsoft Azure Active Directory single sign-on
Asked by Andreas Hinder:

Hello,

after updating confluence Server 8.5.4 to 8.5.5. the Microsoft Plugin "Microsoft Azure Active Directory single sign-on for Confluence" does not work: The SSO-Login will not be forced anymore although the corresponding plugin-checkbox is still active. (Updating the Microsoft Plugin from 6.3.9 to 6.3.10 does not help)

Any idea why this small update influences the login process?  
Best regards  
Andreas


Answers:
author: M?rten Woxberg
body: This is the answer

[Microsoft Entra ID single sign-on button for Confluence is not showing on login page \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/microsoft-entra-id-single-sign-on-button-for-confluence-is-not-showing-on-login-page-1353584069.html)


author: M?rten Woxberg
body: Same thing. Doesn't work with 8.8.0 either.


author: Imran Mohammed
body: I am also encountering this issue


Tags: confluence-server

server
PDF Export Confluence
Asked by Lena Sargsyan:

Dear community,

My question is again about Confluence pdf export: when I export to pdf a Space in Confluence then I open the pdf document and then I click on any page link it leads me to the URL of that confluence page, whereas it should have taken me to the respective page within the pdf. If I click on the link which is just the header of the next chapter in my document on the next page, why it takes me to the URL instead of taking to that page in pdf?

How to solve this? Please advise.

Thank you.

Lena


Answers:
author: Kristian Klima
body: [@Lena Sargsyan](/t5/user/viewprofilepage/user-id/5048167) , hello!

I think you'll have to use an app.... I know that [PDF Scroll Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) creates links that work within the scope of the exported PDF document.

There are multiple PDF exporters in the Marketplace but I have no experience with those. But you can try any for free for a couple of days and see if it works.


Tags: cloud

confluence-cloud
Side menu display problem on Confluence Data Center
Asked by Chloe Gendreau:

Hello,

I'm experiencing a display problem on the Confluence side menu (see attachment).

After the last update, my side menu display changed.  
It's inconvenient because I can no longer see all the space titles.

Can you tell me how to restore a straight display?

Regards,

Chlo?

![ConfluenceDisplayIssue.png](/t5/image/serverpage/image-id/303974i91F18640EB5213E0/image-size/large?v=v2&px=999 "ConfluenceDisplayIssue.png")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The sidebar has always been indented to display the tree structure of your pages, so I'm not sure why you think something has changed.

I do see a problem on the third to last line in the display, but the first question is "does the "G." really have loads of spaces in its page name?"


Tags: confluence-server

display

menu

server
Documentation Hierarchy for multiple business units with multiple project technical projects
Asked by Cornelius Dickson:

Hi Team,

We are initiating a trial run for Confluence documentation. Our institution is keen on adhering to the best practices for managing technical documents across various projects, each managed by distinct Business Units. We aim to centrally monitor the quality of documentation and enforce granular-level control over access to pages and namespaces.

Could you please provide a guide that will assist us in accomplishing this objective?


Answers:
author: Bal?zs Szak?l _META-INF_
body: HI [@Cornelius Dickson](/t5/user/viewprofilepage/user-id/5420794) ,

not really for permissions, but overview and status management I would suggest our app, [Advanced Content Navigator for Confluence](https://marketplace.atlassian.com/apps/1218865/advanced-content-navigator-for-confluence?hosting=cloud&tab=overview).

With ACNC you can

* insert multiple macros to build your personal dashboard
* track changes in pages
* see and set statuses for every page
* access page opertations like rename, preview, tasks on page, etc

When building a documentation with several rules, this might be a life changer for you!

![Screenshot 2023-11-14 at 15.52.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/304631i556936A108F35B91/image-size/large?v=v2&px=999 "Screenshot 2023-11-14 at 15.52.02.png")

Best Regards,

Balazs


author: Kristian Klima
body: Hi [@Cornelius Dickson](/t5/user/viewprofilepage/user-id/5420794) and welcome.

For space access control, the best way is to create user groups and assign individual users to those groups.

You can set up individual user groups' permissions individually for specific spaces.

Example: Group A has full access rights to Space 1 and Space 2, read only access to Space 3 and no access to Space 4. It's literally mix and match.

On top of that, you can grant individual users their own level of access per space irrespective of their group membership. To continue on the example above, Joe Doe from Group A, which has no access to Space 4, can be granted full rights in Space 4. Obviously, those can be removed at any time.

For even more granularity, you can restrict individual pages to specific users (can view, view and edit, no access).

The overall policies would be determined by assigning Admin rights to individual (or groups). Admins would, as per your policies, assign users to groups and groups to spaces etc.

For quality control, there are apps in the Marketplace such as [Scroll Content Quality for Confluence](https://marketplace.atlassian.com/apps/1224799/scroll-content-quality-for-confluence?hosting=cloud&tab=overview) (free app) which allows you to set up your rules per space and run reports per page and per space.

There are other apps too (search for quality control) I just listed the one we're using.

comments: author: Cornelius Dickson
body: Thank you, Kristian Klima, found the answer useful.


Tags: cloud

confluence-cloud
Tables Auto Resizing when Entering Edit Mode
Asked by Zak Howie-Brewerton:

Hi Crew, Working on a simple Table layout, but every time I publish and go back into edit mode it resizes my table:

Above Image: Resized mess (Auto)

Below Image: Desired Result

![123444444.png](/t5/image/serverpage/image-id/303933i79E49ABC759A4ABA/image-size/large?v=v2&px=999 "123444444.png")


Answers:
author: Brant Schroeder
body: [@Zak Howie-Brewerton](/t5/user/viewprofilepage/user-id/5420597) Welcome to the Atlassian community

I am assuming that you are using the new editor and have just merged cells. I was able to recreate the issue. I think it has something to do with the details cells being merged on top. It is defiantly a issue. I would suggest submitting enhancement request or bug here <https://jira.atlassian.com/secure/Dashboard.jspa> I was not able to find one but you should double check. When you submit it provide very specific details and images so they can recreate the issue. In this case it is the merging of cells above those that are not that seems to be causing the issue.


Tags: cloud

confluence-cloud
the Login ID was mistakenly changed to another or random account. The update history was changed
Asked by Hon Lai LING:

Problem:

the Login ID was mistakenly changed to another or random account. The content update history was found to be updated by incorrect person.

### Confluence 8.6.2 {#toc-hId-2092065145}

I would like to ask if other customer has experienced the similar issue and how it can be resolved.


Answers:
author: Brant Schroeder
body: *** ** * ** ***

[@Hon Lai LING](/t5/user/viewprofilepage/user-id/5350021) what are you using for your user management?

comments: author: Hon Lai LING
body: the issue was fixed,

no more user session hijack after disabling the apache mod_cache_disk


author: Brant Schroeder
body: Good to hear. Can you mark this as accepted so others know the solution?


Tags: cloud

confluence-cloud
How to change the response language of Atlassian Intelligence in Confluence?
Asked by Fabio Alves:

How to change the response language of Atlassian Intelligence in Confluence?


Answers:
author: Marcus Jacobs
body: Hi [@Fabio Alves](/t5/user/viewprofilepage/user-id/5153917)

it changes as soon as the user changes his language settings.

For example german:

![Bildschirmfoto 2024-02-02 um 11.09.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/303976i97BC781729B83EA5/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-02-02 um 11.09.13.png")

change my preferences:

![Bildschirmfoto 2024-02-02 um 11.09.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/303977i6AC858A379274EC0/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-02-02 um 11.09.38.png")

english:

![Bildschirmfoto 2024-02-02 um 11.09.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/303978iDD54617DFBC7BC74/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-02-02 um 11.09.56.png")

Does that help?

Kind regards

Marcus

comments: author: Ren? Warsow
body: Can you please provide the link to this settings?  
[Link](https://id.atlassian.com/manage-profile/account-preferences)


author: Ren? Warsow
body: In my case the language was already set to german. But the summary is still in englisch.


author: Raphael Hoppenthaler
body: Same for me. Would be nice to know a solution for this.


author: Nick Dring
body: does this work in Jira Service management?


author: Nikola Perisic
body: Hello [@Fabio Alves](/t5/user/viewprofilepage/user-id/5153917)

Sadly, Atlassian Intelligence supports English answers for now. Even if you try to set your Confluence in a different language from your personal settings, AI will give you the answer in english still.

comments: author: Marcus Jacobs
body: Hi [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) seems that some functions like summarise are already translated


author: Marcus Jacobs
body: You are absolutely right. Answers are in english. My bad.


Tags: cloud

confluence-cloud
Displaying more fields for jira tickets via a Jira URL
Asked by Jacs:

Hi,

When I copy and paste a jira ticket to confluence, it show jira ticket's type, title and status. What if I want to show one more field let's say sprint. How can we achieve this?

I have read this article (<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>) but I did not find a solution. Macro does not solve our problem.

Thanks!


Answers:
author: Jack Brickey
body: You can use the Jira Issues macro. Click on the "+"

comments: author: Jacs
body: Can you show me how to do it step-by-step? Macro can show extra field. However, it is not what we want. We want to display more field of a jira ticket that is inline displayed on confluence.

![Screenshot 2024-02-01 at 4.46.59?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/303918i7AEB199410AA282E/image-size/large?v=v2&px=999 "Screenshot 2024-02-01 at 4.46.59?PM.png")


author: Jack Brickey
body: You can't have it display like that but rather in table format...

* click on +
* search for Jira issues
* select JQL and enter key = TV-6962 and click the search or hit enter/return
* click on the columns icon and select fields to display

![IMG_3590.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/304007i606DD39195E509D9/image-size/large?v=v2&px=999 "IMG_3590.jpeg")


Tags: cloud

confluence-cloud
Problem with rendering of Tab Pages within Tab Container
Asked by Eugene:

Hello,

I created a new Confluence page on my employer's intranet using "How To" template.  

I created Tab Container with Tab Pages inside and added content into individual pages. It seemed fine.

During further editing I somehow (sorry for vagueness) got into the situation where in Edit mode context is properly located inside respective Tab Pages, but in Preview and after Save each tab has it's own content as well as content from other tabs.

Trying to revert to prior versions (from Page History) did not make any difference.

Does it sounds like something you experienced before and know how to fix it?

Please let me know. Thank you.


Answers:
author: Jan Kuntscher - appanvil - Aura Karma Mantra
body: Hello Eugene,

I understand you're experiencing issues with tabs in Confluence. Tabs aren't a native feature in Confluence, which suggests you might be using an additional app to enable this functionality. Could you please let me know the name of the app you're using for tabs? Also, a screenshot depicting the issue you're encountering would be immensely helpful for us to understand and address the situation more effectively.

Looking forward to your response.

Warm regards,

Jan

comments: author: Eugene
body: Hello Jan,

Thank you for the reply.

I'm not sure whose macros they are. They show up as "Tabs Container" and "Tabs Page".

![Confluence Tabs Macros.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/304079i165E72A54BC8C3B8/image-size/large?v=v2&px=999 "Confluence Tabs Macros.PNG")

I fixed the problem by cloning (Copy/Paste) the page and then recreating controls and copying content.

Only after that I found the actual problem: I placed part of the content outside of its Page (inside container) and so it was shown with ++each++ tab.

Regards

Eugene


author: Jan Kuntscher - appanvil - Aura Karma Mantra
body: Hi Eugene,

[Those tabs belong to this app](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=cloud&tab=overview). Now you know who to contact in case of support.

Best regards,

Jan


author: Abi Brown- Kolekti
body: [@Eugene](/t5/user/viewprofilepage/user-id/5420519) are you all sorted or do you still need support? I am the customer success manager at Kolekti and that looks like our tabs - just let me know if you still need help!

comments: author: Eugene
body: Hello Abi,

I'm OK now. It was me misplacing part of the context that should've been *inside* the page.

Thank you very much for the follow up.

Regards

Eugene


Tags: confluence-server

macro

server

tab
CSS in Confluence Cloud
Asked by Will Baltazar:

I noticed that there's a **CSS Class Name** Field in the Table of Contents Macro in Confluence Cloud. From what I gather, I would need to upload a CSS Stylesheet somewhere. Where do I upload it? We don't have an html or style macro enabled in our instance. I'm pretty sure our admins don't want to activate it. Would those macros need to be turned on for this function to work?


Answers:
author: Farah Idayu Othman
body: Hi [@Will Baltazar](/t5/user/viewprofilepage/user-id/4160945) ,

Welcome to Atlassian Community.

I am Farah, from ServiceRocket.

The CSS Class Name is used when you have custom Table of Content (TOC ) styles in your CSS style sheet, you can use this parameter to output the TOC inside \<div\> tags with the specified class attribute.

Within the TOC macro you can set a reference to a CSS class. So now you can customize the TOC like you want (See [Styling with CSS](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)).

You can define a Style in the Space within the macro where you set stylesheets at the space level under **Look and Feel \> Stylesheet** .  
When you name a class "myToc" there, you simply write "myToc" in ***CSS Class Name*** of the TOC-macro.

This is how it may for example look like in the storage format of the TOC-macro:

```
<ac:structured-macro ac:name="toc" ac:schema-version="1">
<ac:parameter ac:name="maxLevel">4</ac:parameter>
<ac:parameter ac:name="style">none</ac:parameter>
<ac:parameter ac:name="class">myToc</ac:parameter>
<ac:parameter ac:name="printable">false</ac:parameter>
</ac:structured-macro>
```

In the CSS you then define the appearance of the table of contents - for example

```
.mytoc {

 font-size: 14px; 
font-weight: normal; 
line-height: 22px; 
 list-style-type: none; 
}
```

Since a list is automatically created by the macro, you can then simply refer to the usual list elements via CSS. You should write your class name in front of the list elements, so that not all lists within the space are changed.  
For example, if you want to display the third level of the table of contents with a smaller font, write:

```

.myToc ul ul li {
font-size: 12px; 
}
```

I hope that answered your questions.

Regards,  
Farah

comments: author: Barbara Szczesniak
body: [@Farah Idayu Othman](/t5/user/viewprofilepage/user-id/5410954) The page you linked to and the instructions you give are not for the Cloud version, which I believe [@Will Baltazar](/t5/user/viewprofilepage/user-id/4160945) is using.

I believe there is something that your Site Admin can do to set a look and feel for your entire Confluence Cloud site, but I don't think there is a CSS (so the property in the TOC macro makes no sense). You might want to start with this page: <https://support.atlassian.com/confluence-cloud/docs/administer-confluence-cloud-sites/>


Tags: cloud

confluence-cloud
Is it true that only Global Administrators can import CSV files into Jira
Asked by Stephen Ellwood:

I work for a company of 21,000 people. I am not a Global Jira administrator on our Jira Data Center instance as only IT staff quite rightly have that privilege.

I have an Excel file containing a few hundred requirements I want to import into a Project where I am an administrator. I read the documentation on how to do this but when I click on the cog symbol I do not get the option to import data. Then I read that only global administrators have this privilege.

This is most unfortunate as we want to migrate all of our legacy projects containing thousands of requirements to Jira and it means that our IT department will be fully occupied with this for months instead of being able to distribute this over several hundred people. The other tool in use within my company, Polarion, does not have this limitation. If this limitation is true then this will effectively prevent us from using Jira for our projects.

Are any other methods open to me? Could I, for instance, use Python and the REST API to do this? What is the reason for this limitation?


Answers:
author: Marc - Devoteam
body: Hi [@Stephen Ellwood](/t5/user/viewprofilepage/user-id/4227781)

You could do a JSON import as well, but via the API the same restrictions apply.

You need to be global Jira admin.

You can import a CSV in a project only of you are project admin.

See: [Importing data from CSV-bulk-import](https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html#ImportingdatafromCSV-bulk-import)

comments: author: Stephen Ellwood
body: Ok, this looks like what I wanted. I did think it was unthinkable that only Global Jira Admins could do this but it seems my documentation search took me to the wrong instructions and there was no cross referencing to get me to the URL you posted. I will try it.


Tags: data-center

import

jira-data-center

not-applicable
EDIT JIRA SOURCE CODE(WEB-INF\lib)
Asked by noobrstxk:

- I would like to know if is possible to modify jira java libraries from the point of view of legality.

atlassian-jira\\WEB-INF\\lib\\atlassian-mail-5.0.0.jar

- I would like to know if there is any type of legal problem when modifying these libraries. We have: - Jira Software 8.2.2(without license) - Jira Core 8.2.2 (deprecated license)  


Answers:
author: Matt Doar _Adaptavist_
body: Sounds like you are already outside the legal use of the tool according to the licenses. Modifying the code usually means that Atlassian Support won't help you. But then you weren't going to get help with expired licenses anyway, so :shrug:

comments: author: noobrstxk
body: thanks for the reply?


Tags: cloud

jira-work-management

jira-work-management-cloud
Disable option of editing comments
Asked by Kostiantyn:

Hello, everyone.  
We are currently using the free version of Jira and have noticed that it's possible to edit comments made by other authors. We'd like to disable this option.

I have researched this issue and found a [relevant discussion from 2022](https://community.atlassian.com/t5/Jira-questions/Is-ability-to-edit-others-comments-in-Jira-a-recent-bug-or-is-it/qaq-p/2177465) on the Atlassian community forum.

However, I cannot find the "Comments Permission" option in the Project Settings. Has this setting been moved elsewhere, or is it impossible to turn off this option in free accounts?

Thank you for your help!


Answers:
author: John Funk
body: Hi [@Kostiantyn](/t5/user/viewprofilepage/user-id/5540628) - Welcome to the Atlassian Community!

That is one of the drawbacks to the Free version - you cannot change the Permissions. So, in the Free version, no it is not possible to do what you want to do.

comments: author: Kostiantyn
body: That was my guess. Thank you for the rapid response!


author: John Funk
body: You are welcome!


Tags: cloud

jira-cloud
Jira REST API client - java.lang.ClassNotFoundException: javax.ws.rs.core.UriBuilder
Asked by Anbuchezhiyan:

Hi All,

Trying to implement Jira Rest API client using sprinBoot 3.x and Java 17 version.

Getting the below error while implementing , then came to know that JiraRestClient ( AsynchronousJiraRestClient ) still uses **javax.ws.rs.core** , but springboot 3.x version moved to **jakarta.ws.rs.core** hence the below error.

Is there any workaround or alterante approach to proceed further. Please suggest.

++**ERROR:**++

java.lang.ClassNotFoundException: javax.ws.rs.core.UriBuilder at java.base/jdk.internal.loader.BuiltinClassLoader.loadClass(BuiltinClassLoader.java:641) \~\[na:na\] at java.base/jdk.internal.loader.ClassLoaders$AppClassLoader.loadClass(ClassLoaders.java:188) \~\[na:na\] at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:525) \~\[na:na\] at com.atlassian.jira.rest.client.internal.async.AsynchronousJiraRestClient.(AsynchronousJiraRestClient.java:58) \~\[jira-rest-java-client-core-5.2.4.jar:na\] at com.atlassian.jira.rest.client.internal.async.AsynchronousJiraRestClientFactory.create(AsynchronousJiraRestClientFactory.java:37) \~\[jira-rest-java-client-core-5.2.4.jar:na\] at


Answers:
author: Dustin Kanzlemar
body: Did you ever get a solution to this? I am facing the exact same issue!

**Edited**: I just created a config.json like below and ran the generation with that config file to get it to work:

{

"modelPackage": "com.atlassian.jira.rest.client.model",

"apiPackage": "com.atlassian.jira.rest.client.api",

"invokerPackage": "com.atlassian.jira.rest.client",

"library": "jersey3",

"groupId": "com.atlassian.jira.rest",

"artifactId": "client",

"java11": "true",

"jakarta": "true"

}


Tags: cloud

jira-cloud