I'm unsure if Jira Work Management is the right tool?
Asked by Tim Chaffin:

TL;DR If an executive comes to us and says "I have a new project X, here's what it's all about, let's get started." I want to be able to create a project, using a template, that already has 90%+ of the work (issue types and issues) defined. I want to use forms to take parameters, and customize tasks to the project. I want to be able to automate, wherever possible. I want to use Project dashboards to illustrate progress to leaders. When I template tasks, I want to use past experience to give rough time estimates. Then, at a high-level be able to roll up those estimates and give a rough ETA to leaders.

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I've done my best to fully research this product, I've watched a few demo videos, read top-level documents, and I've tinkered with it by creating a POC project. I'm still unsure if it fits the bill. Here is what we need:

We need to track, automate, and show the progress of tasks related to software development projects. That's super bland, but, here are the details.

When a new project is created, I need tasks automatically generated with it. A project will go through phases; from project management, architecture, security... all the way to the application support team who will care for the app. These tasks don't vary much between projects, and so, when I create a new project, I need templated tasks created to represent commonly occurring units of work e.g. Create an architecture diagram - category Enterprise Architecture.

In addition to templated or canned tasks, it would be excellent to illustrate relationships between tasks beforehand. For example, "You cannot create a cloud resource, until the CyberSecurity tasks are complete" - or blocker relationships.

Wherever possible, we want to automate. So, imagine a task "Create project repository". The experience with this kind of task would be to inherit variables from another task; or present a form which a user would fill out. Then, after that task is approved, Jira would perform some back-end automation designed by our team in Automations to create a Bitbucket repository and / or project automatically.

Is this the right tool? Or am I barking up the wrong tree?


Answers:
author: John Funk
body: Hi Tim,

You said, "We need to track, automate, and show the progress of tasks related to software development projects. " That is all we need to know. :-)

You need to create a Jira Software Company-managed project, not a Jira Work Management project.

comments: author: Tim Chaffin
body: So, that would be within the standard Jira Software product.

Can you elaborate on why this is a better fit?


author: John Funk
body: JWM will not integrate with Bitbucket. And you cannot edit the board. Designed to be VERY simple, but you need something more complex and flexible.


author: Hannes Obweger - JXL for Jira
body: Just to add to John's answer, this [comparison](https://community.atlassian.com/t5/Jira-Software-discussions/comparison-of-features-of-Software-project-and-Business-project/m-p/2083571) was recently posted here in the community. From all I see, you'll likely end up with Jira Software, but it may still be useful.

Best,

Hannes