youngmon/atlassian-qna huggingface dataset:
Type Jira Software ticket number appears as a link in confluence page
Asked by Trena Norcia:

How can I type a software issue number such as sfl-290 and it appear as a link to the issue in a confluence page?


Answers:
author: Remi
body: Further question:

To link a Jira ticket in Confluence, I can open the link pop-up via CMD+K and then search for any word within the ticket's description. Instead I want to be able find the ticket by number, such as SFL-290. Is that possible?


author: Nic Brough -Adaptavist-
body: Use the Jira macro to insert links to issues in a linked Jira system.

You could also simply put in a standard web link, but the Jira macro is a bit more powerful.

comments: author: Trena Norcia
body: I need more detail please. The company I was at prior to this when I would type the issue it became a link to the issue. How do I use the Jira macro and will that allow anytime you enter an issue number it will link to the issue?

I also looked for a free app to use. Can you just give me a little more detail please? Thank you for your reply.


author: Nic Brough -Adaptavist-
body: You don't need apps. On your Confluence page, type /jira and give it the issue key. Or filter if you want a list of issues. You can also insert the macro from the editor toolbar.


Tags: cloud

confluence-cloud
Exporting documents issues
Asked by Ciprian Botezatu:

When exporting a document as a PDF the images from the document will not be aligned as in the document.

Exporting as Word will export the file but only with half of the images from the document (we need to download the pictures and then attach them individually)

As steps I have tried to add in pdf stylesheet this fix, with no luck

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/142951i6B62557C30406198/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Shannon S
body: Hello Ciprian,

Thank you for bringing this to us! It sounds like that may be related to a bug in Confluence. I found a bug below that seems similar to the problem you mentioned:

* [CONFCLOUD-67968](https://jira.atlassian.com/browse/CONFCLOUD-67968) *Export to PDF breaking for non-center-aligned images*

The images have various alignments on the page, and when you export the page to PDF, they overlap or have incorrect alignment. Is that similar to the issue you experience? How are the images aligned on the page vs. how they are appearing?

Thank you,

Shannon


Tags: cloud

confluence-cloud
confluence.browser.language.enabled not working
Asked by Christian Kai:

Hello,

I added

##### confluence.browser.language.enabled = false in the setenv.sh file et deleted cache / restarted the server. {#toc-hId-1934071677}

But the interface still detect the browser settings and not my default language set in the admin interface of confluence.

Thank you for your help


Answers:
author: Thiago Masutti
body: Hi [@Christian Kai](/t5/user/viewprofilepage/user-id/3796277)   
I hope you are well.

According to [Choosing a Default Language](https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html) , the language preference is ruled by the following configuration:
> The language used for your session will depend on the settings below, in the following order of priority from highest to lowest:
>
> * The language preference defined in your user profile. Note that you need to be logged in for this setting to take effect.
> * The language that you choose by clicking an option at the bottom of the Confluence login screen. Confluence stores this value in a cookie. When the cookie expires, the setting will expire too.
> * The language set in your browser. The browser sends a header with a prioritized list of languages. Confluence will use the first supported language in that list. Confluence administrators can disable this option by setting the `confluence.browser.language.enabled `[system property](https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html) to `false`.
> * The default language for your site, as defined by your Confluence site administrator.

Make sure the two options above are not associated to your profile before testing the system property.

The full entry in setenv.sh should look like the below.

```
CATALINA_OPTS="-Dconfluence.browser.language.enabled=false ${CATALINA_OPTS}"
```

How's it configured in your instance?

I hope that helps.

Kind regards,  
Thiago Masutti

comments: author: Christian Kai
body: I don't have the "-D" before the entry confluence, i will test and tell you if is okay.

Thank you


author: Christian Kai
body: Ok, it seems to be good with "-D", you should update the documentation with this.

Thank you


Tags: confluence-server

language

server
How to manipulate Event Reference values in Comala Document Management?
Asked by davin:

Hello,

I'm trying to create a custom link to Page version comparisons that will be mailed to a reviewer for them to easily identify what has changed in the latest version.

The sample comparison link for Confluence is -

https://confluence.**\<servername\>** .com/pages/diffpagesbyversion.action?pageId=**\<PageID\>** \&selectedPageVersions=**\<CurrentVersionNo\>** \&selectedPageVersions=**\<PreviousVersionNo\>**

What I could think of is using event references in the following way -

https://confluence.**\<servername\>** .com/pages/diffpagesbyversion.action?pageId=**@pageid@@** \&selectedPageVersions=**@** **version@** \&selectedPageVersions=**@** **version-1@**

Obviously "@version-1@" is not a valid reference and that is what my question is. How can I decrement the @version@ metadata to use it in this example as that value should be 1 less than the @version@ value.

I came across the "increment-metadata" macro but couldn't seem to find a decrement macro for the same. Is there any other way to achieve this?


Answers:
author: Matteo Gubellini _SoftComply_
body: Hi Davin,

What I did in one of my workflows is to record the previous version in one variable that I can reuse at the next approval.

E.g. 1st approval:

{set-metadata:oldver}@version@{set-metadata}

Following approvals:

https://confluence.**\<servername\>** .com/pages/diffpagesbyversion.action?pageId=**@pageid@@** \&selectedPageVersions=**@** **version@** \&selectedPageVersions=**@** **oldever@**

{set-metadata:oldver}@version@{set-metadata} // for the next round

Matteo

comments: author: davin
body: Hey Matteo, this is a good workaround and it works exactly how I needed it to. But a direct approach like the "increment-metadata" macro would be useful for complex workflows.   

But again, this is a great workaround and thank you for this solution!


author: James Conway
body: [@davin](/t5/user/viewprofilepage/user-id/3991710)

Currently we do not have the ability to decrement a metadata value. The solution suggested by [@Matteo Gubellini _SoftComply_](/t5/user/viewprofilepage/user-id/641360) is the approach we would recommend.

Do keep in mind that any user of Comalatech products can get help from our Customer Success team via [https://support.comalatech.com](https://support.comalatech.com/)

Kind regards

James  
Senior Product Manager


author: davin
body: [@James Conway](/t5/user/viewprofilepage/user-id/3320578) would appreciate your guidance here.


Tags: comala

confluence-server

server
Can I link to an anchor contained in an expand on another page and automatically expand the expand
Asked by Adam Cleaver:

I have a graph embedded in a large page with lots of similar graphs, for ease of viewing data the expands are incredibly helpful, however I would like to link to one of these graphs from another page using an anchor.  

When I link using the markup Page Name#Anchor Name it loads the correct page, but the expand is closed and expanding the expand requires some scrolling to find the correct graph.  

Does anyone have a workaround or would I need to find a different method of linking this graph? Could I instead copy a version of the graph that is linked to the original and dynamically updates perhaps?


Answers:
author: Adam Cleaver
body: <https://jira.atlassian.com/browse/CONFSERVER-27357> Found the answer seconds after posting.  

Summary no solution if you don't have access to HTML


Tags: confluence-server

server
Anonymous Access tab not showing on Confluence Global Permissions
Asked by AutoLMS:

Please can someone help

I am a site admin on confluence, and I want to make the space I'm working on **public**.

When I navigate to the Global Permissions area, I don't have an 'Anonymous Access' tab to set this up.

It doesn't appear for the ORG \& Site Admin either!

Is this a bug, or am I missing something? Confluence is useless for the purpose I need without this option.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the community!

There are two times this can happen:

* If you are on the free version of Confluence Cloud (although last time I looked at a free one, the tab was there, but greyed out with a note that it's not configurable on the free version)
* If you have enabled "share page to non-users" - this is in general config -\> advanced and is mutually exclusive - you can share pages or have anonymous access, not both

comments: author: AutoLMS
body: Hi [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) thank you for such a quick reply!

I can't find the 'share page to non-users' unfortunately :(


author: marthinx
body: I have the same problem.

Also in the test trial. I can not see / configure 'Anonymous Access'


Tags: administration

anonymous

cloud

confluence-administration

confluence-cloud

global-permission

public
Can content be migrated from Confluence Server v5.5.1 to Confluence 7 cloud?
Asked by Max Ciereszko:

We are currently running Confluence Server v5.5.1 and want to migrate to Confluence 7 Cloud. We'd like to test migrating our existing content to Confluence Cloud and have been trying to install the Migration Assistant add-on to do this. However, we are unable to get our Confluence Server to connect to the Atlassian Marketplace despite following all of the recommended troubleshooting steps as outlined on the following page:

<https://confluence.atlassian.com/upm/problems-connecting-to-the-atlassian-marketplace-273875718.html>

We were however able to download the Migration Assistant manually and installed it in our instance. It appears under Manage Add-ons but when we try to activate it we just get the following error: 'An unexpected error occurred. Refer to the logs for more information'.

Despite this, no log appears to be created.

We are wondering whether the issue is that we are running v5.5.1? Do we have to upgrade first to v7 before we can run the Migration Assistant to migrate content to Cloud?


Answers:
author: Byron Walker
body: Hey [@Max Ciereszko](/t5/user/viewprofilepage/user-id/350412) ,

Hopefully, this helps, but the minimum version of Confluence Server needs to be 5.10 in order to migrate to Cloud.

So an option is to upgrade your current 5.5.1 server to 5.10 and then give the Migration Assistant another go.

Cheers,

Byron

comments: author: Max Ciereszko
body: Thanks Byron, much appreciated.


Tags: confluence-server

migration-customer-care

server
Is it possible to use Confluence as a private community wiki?
Asked by Julie Kuhrt:

I am a community content manager that is looking to build a knowledge hub/content wiki where our community members can share and contribute creating resources.   

We use Confluence internally, but I was thinking that maybe Confluence could also be a solution for our community. The only thing that I am unsure about is being able to track how community members contribute. For example if we build the frame for a resource I'd love to have our community members contribute and be able to see who contributes, in what ways, and also offer a sort of reviewing process. Is this possible in Confluence? And/or are there any plugins that would help accomplish this?


Answers:
author: Brant Schroeder
body: [@Julie Kuhrt](/t5/user/viewprofilepage/user-id/4388356) would community members have licenses and have to login or would they just have anonymous access?


author: Stephen Sifers
body: Hello Julie and welcome to the Community!

This is a great question, and to showcase that it's not the first time someones wanted to try this. There have been a couple of posts similar to your ask, which may be found here:

* [Use Confluence as Internal Community forum](https://community.atlassian.com/t5/Confluence-Cloud-discussions/Use-Confluence-as-Internal-Community-forum/td-p/1466698)
* [Using confluence for a community of practice](https://community.atlassian.com/t5/Confluence-questions/Using-confluence-for-a-community-of-practice/qaq-p/1399373)

Additionally, there are marketplace apps that can enable you to transform your Confluence site into a Community space. Here is a preset search of our marketplace here: [Atlassian Marketplace: Search Community](https://marketplace.atlassian.com/search?product=confluence&query=community).

The one item that comes to mind that you have to be aware of is licensing since each user that will access Confluence (without anonymous access) will require their own license.

If you want to enable anonymous access, you may not be able to have direct user interaction as they won't be logged in and their activities recorded as themselves.

Regards,  
Stephen Sifers


Tags: cloud

community

confluence-cloud

content

knowledge-base
List of mentions
Asked by Alison Torres:

Hi everyone, is there a way that I can get a list of all the pages and comments where I have been mentioned? Often people don't tag me in a task, but ask a question or request an action in a comment instead, so it doesn't show up in my task list. Thank you!


Answers:
author: Vero Rivas
body: Hi [@Alison Torres](/t5/user/viewprofilepage/user-id/4388096)

Look at this posts

<https://community.atlassian.com/t5/Confluence-Cloud-questions/Notifications-and-summary-for-username-mentions/qaq-p/1266873>

<https://community.atlassian.com/t5/Confluence-questions/Search-pages-based-on-Mentions/qaq-p/116156>

Cheers

comments: author: Thomas Reyskens
body: Nope, doesn't work. Any other suggestions?


author: Shannon S
body: Hi Thomas,

Thank you for following up. We have an open feature request for finding mentions in comments:

* [CONFCLOUD-71883](https://jira.atlassian.com/browse/CONFCLOUD-71883) *List of all the pages where a user is mentioned with [@Name](/t5/user/viewprofilepage/user-id/60706) in comments*

In the meantime, I'm not aware of any workaround to solve this. Since I know this wasn't the answer you were hoping for, my apologies. I hope we can see this feature in the future.

Thank you for your understanding.

Shannon \| Atlassian Community Support


author: Thomas Reyskens
body: haha, see this feature in the future, nice one Atlassian :) You guys just removed it..

I managed to get the results by searching for your mention-id. (can be found via the inspector)


author: Josu? A. Lovaton H.
body: Hi Thomas, can you explain how did you get this information?

Best


author: Alexander Hofmeister
body: [@Josu? A. Lovaton H.](/t5/user/viewprofilepage/user-id/3187805)   

Open up a page where the user is mentioned, go to the source code (with F12 usually or simple right click) and inspect it. Here you can find the data-mention-id and you can search for it!

![Screenshot 2022-04-27 at 16.47.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/194869i3D1C352523E7AF6C/image-size/large?v=v2&px=999 "Screenshot 2022-04-27 at 16.47.32.png")


author: Josu? A. Lovaton H.
body: Thanks a lot for the tips.

Best!


author: Nicholas Mariette
body: I discovered the previously mentioned workaround doesn't work for me anymore. There's no "data-mention-id" on a page where I'm mentioned.

**Solution** : I found that doing a search for the text in the **data-username** field works for me. (you still need to inspect the page source to find this).


Tags: cloud

confluence-cloud
Is there a way to connect dates on a page to a calendar?
Asked by Becky Zwolinski:

We have a page with key dates of reviews, due dates, etc. for each RFP we are responding to. We also have a calendar to give a high level view of activities across all RFPs we are working. Can the dates on the individual pages be connected to the calendar? So if a date changes, we edit the date on the page and the calendar automatically updates?


Answers:
author: Shannon S
body: Hi Becky,

Welcome to Atlassian Community! It's nice to have you join us.

The date macros and Team Calendars are not connected, so I am sorry to say this is not possible. There was a feature request for this, but we closed it as a result of inactivity:

* [CONFCLOUD-50244](https://jira.atlassian.com/browse/CONFCLOUD-50244) *If a date appears on a Confluence viewpage, integrate team calendars so you can see dates around that event or create an event from that date*

I recommend using one of the available [Team Calendar macros](https://confluence.atlassian.com/teamcal/embed-calendars-on-confluence-pages-654213492.html) to integrate your calendar.

I hope that helps, but please let me know if you have any questions about that.

Thank you,

Shannon

comments: author: Grace Walters
body: Hey Shannon!

Would it be possible to re-open this request?

Thanks,

Grace


author: Shannon S
body: Hello Grace,

Thanks for following up on this post. I found a similar request that was created is still open.

* [CONFCLOUD-50325](https://jira.atlassian.com/browse/CONFCLOUD-50325) *As a user I would like to see details of events which are linked to page from the viewpage*

You can add your vote to help increase its visibility, and leave a comment about your use case for our development team.

Thank you,

Shannon S \| Atlassian Community Support


Tags: cloud

confluence-cloud
Excerpt macro uses different font size
Asked by Jean Siegel:

I added the Excerpt macro to a page. Now those 2 paragraphs are displayed in a smaller font size. How can I correct this, and have it use the style for the page?

1. Inserted Excerpt macro.
2. Copied 2 paragraphs from page into excerpt.
3. Published.

The expert uses a smaller font size.


Answers:
author: Brant Schroeder
body: [@Jean Siegel](/t5/user/viewprofilepage/user-id/3899257)

Looks like the css applied for paragraph is not applying due to the html structure of the excerpt macro. I only saw this functionality on cloud and did not see it on server. Are you on cloud or server?

comments: author: Jean Siegel
body: [@Bran](/t5/user/viewprofilepage/user-id/1415847) (to close the loop)

When I asked the question, we were on cloud. We moved to server a month ago, and the excerpt now uses the page styling. So apparently excerpts use the page's css style on server.


author: Seth
body: This is a bug in Cloud, and has been reported here: <https://jira.atlassian.com/browse/CONFCLOUD-66591>


Tags: confluence-server

server
Restrict users from creating new categories
Asked by Louise Cheetham:

Hi, has anyone manage to restrict categories?

All our spaces are categorised - choosing from an agreed list. But we find new ones being created - spelt incorrectly or jus because!   

any way of preventing users from creating new categories?

thanks ;-)


Answers:
author: Benjamin
body: Hi [@Louise Cheetham](/t5/user/viewprofilepage/user-id/3576832) ,

There's a way to hide elements using CSS or javascript for on-prem versions. I haven't seen something like this in cloud.

One way of restricting is limiting the space admin permission


Tags: category

cloud

confluence-cloud

restriction
Deleting a page and saving it
Asked by Haryati:

Hi,

How can I delete a page and archive it in case it is to be restored? Is that possible? Can only space admin do the deletions? How can I know if I am an space admin or not?

Thanks,

Yati


Answers:
author: Benjamin
body: [@Haryati](/t5/user/viewprofilepage/user-id/3657865) ,

You know if you are space admin if you have space settings option on the space. This will allow you to delete or export the space. Also, other features like setting permissions, look and feel, etc.

You can archive by exporting the space XML and then deleting it from the space settings.

comments: author: Haryati
body: Hi [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) - question on exporting the space XML and deleting it from the space settings. I am only able to view these options - "Export to PDF" and "Export to Word", not XML. Is this option not visible to me?

![Op Manual - Export Example.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/143695i31BF0CE2939412B8/image-size/large?v=v2&px=999 "Op Manual - Export Example.PNG")


author: Benjamin
body: This is for page export. In order to do have access to space export, you need to be able to get into space settings. If you see this option in the left most panel, then you have it. Otherwise, you will need the space admin to grant you access or they will need to do the export on your behalf.


Tags: new-to-confluence
Are Public Links indexed by Google?
Asked by Noah Shunfenthal:

I'd like to share internal documentation with non-Confluence users at the company, but I definitely don't want anything indexed by Google, Bing, etc. Are these Public Links indexed/followed by search engines in any way?

Thanks!


Answers:
author: Benjamin
body: [@Noah Shunfenthal](/t5/user/viewprofilepage/user-id/3574041)

If spaces and pages are visible to the public, then I would not recommend putting internal documentation there regardless.

Better to share it through some private and secured means.

comments: author: Noah Shunfenthal
body: It's nothing confidential - I'm just wondering if it's accessible purely by direct link or can search engines index them.


author: Benjamin
body: Only if the confluence space is set to anonymous access for public access. So, if the space is set for internally, should be ok....since that would require login access to gain access to content on that link.


Tags: cloud

confluence-cloud
How do I copy a confluence page and then edit it to my specifications?
Asked by elisha.thakur:

I need to set up a confluence page in the same format as one of my colleagues. Is there an easy way to copy his entire page, and then edit to my requirements?


Answers:
author: Mikael Sandberg
body: Hi [@elisha.thakur](/t5/user/viewprofilepage/user-id/4387151),

Welcome to Atlassian Community!

Yes, copying a page and then modify it is easy, just click on the three-dot menu in the page you want to copy and select Copy, this will open a copy of the page in the editor and you can make your changes.


Tags: cloud

confluence-cloud
Is there a way to add more than 10 people to a team?
Asked by Victor Severien:

I'm trying to add 18 people to the same team, but upon set up it's impossible to add more than 10 team members in one go. Is this a general restriction or can I add more team members later on?


Answers:
author: G subramanyam
body: Hi [@Victor Severien](/t5/user/viewprofilepage/user-id/4386778) welcome to the Atlassian community.

From your post I understand you are using free version which allows only 10 members. In-order to add more people to your confluence, you may need to upgrade to "standard" or "Premium" or "Enterprise".

Please check this [pricing](https://www.atlassian.com/software/confluence/pricing "confluence pricing") link. Stay safe and stay healthy.

comments: author: Victor Severien
body: Thank you, sir! I proceeded to continue adding the first batch of 10 team members. After I could easily add more, but only in batches of 10.

Thanks for the tip, I'll take it up with the admins!


author: G subramanyam
body: Great to hear that [@Victor Severien](/t5/user/viewprofilepage/user-id/4386778). If my post addressed your query, please click on "Accept answer" for the benefit of new members.


author: Tamil V
body: Yes!!!! You can add many users on your team. But you need to [upgrade](https://thetechbytes.net) your account. If you are using free account, you can't add 10+ more users.

comments: author: Victor Severien
body: Thanks for your reply Tamil!


Tags: cloud

confluence-cloud