youngmon/atlassian-qna huggingface dataset:
Call out! for useres that have tryede Confluence with public signup and debate forum FAQ and Q&A!
Asked by Morten Bjerregaard:

Dear Community.  
We are looking at whether we can use Confluence as a replacement for a larger network platform in the Danish school system.

We would like to hear if anyone has experience with large groups of external users.

Confleunce must be intended as a forum for teachers, where they can exchange experiences, teaching materials, ideas, etc., across geographer's differences.

We have a SAML AD, with the users, but think of experiences with handling many different users, with different IT skills.

We think :  
Governance  
Moderatorere

but also:  
Ad-ons such as:  
Questions for Confluence

All experiences will be received with gratitude, good advice and consideration, also from those of you who chose not to go this way.


Answers:
author: Ada Chen
body: Hi [@Morten Bjerregaard](/t5/user/viewprofilepage/user-id/538010) - There are plenty of folks using Confluence in academic settings! You might want to check out this education group on the Community: <https://community.atlassian.com/t5/Education/gp-p/education>


Tags: confluence-server

server
I am trying to insert a Jira Gantt into a Confluence template, but it does not work
Asked by Miguel Angel Salas Solis:

I am trying to insert a Jira Gantt into a Confluence template, but it does not work, it does allows me ton insert the graphic on: Insert Content / Another Macros / Gantt Chart for Jira viewer, but when I do it and I preview the template, I get this message:

This content can be shown in a macro

Try this:

And then it shows a link to open the gantt in a web page.

Thanks


Answers:
author: Egor Tasa [ALM Works]
body: Hi Miguel,

This scenario does not seem to be describing Structure.Gantt, but if it is actually happening to our app, I would like to know more details - which version of Structure.Gantt is being used, and which version of Confluence too.

Sorry, if I am wrong about app.

Regards,

Egor Tasa

ALM Works
Can you restore spaces while the index is being rebuilt in Confluence?
Asked by Shirley He:

I'm in charge of merging two Confluence instances together. Currently I am importing individual spaces from the source Confluence instance into a staging version of the target Confluence instance. I've selected the option to rebuild the index automatically after each space import. Usually I wait for the indexing to finish before importing another project. I want to know if restoring a space while the index is being rebuilt would cause any problems?


Answers:
author: Tobias Anstett _K15t_
body: Hi [@Shirley He](/t5/user/viewprofilepage/user-id/1160702),

The option to rebuild the index is limited to the imported space - just the imported space content is indexed, not the whole site.

Also the indexing is executed using the threads reserved for indexing. So ideally the performance of the system is still fine (depends on your config).

To answer your initial question - no problems should be caused.

Best, Tobias

comments: author: Shirley He
body: Hi Tobias,

If what you said about the rebuild index option is true, then I'm quite confused why it takes the same amount of time to rebuild the index of the whole site as the time needed to rebuild the index of a single, small space. Could you point me to any such documentation that confirms that the rebuild index option for space restoration only does it for the imported space? I've searched around but could find nothing that specifically said that's what it does.

Regards,  
Shirley


author: Tobias Anstett _K15t_
body: Hi [@Shirley He](/t5/user/viewprofilepage/user-id/1160702),

Shame on me - I just checked the source code and indeed it is calling reIndex without any additional context :( So it really looks like everything is indexed.

In this case I would accept the not-up-to-date index after importing a space if other spaces should be imported afterwards. As soon as everything was imported I would trigger the full re-index manually.

Best, Tobias


Tags: backup

confluence-server

index

restore

server
Can't connect to qTest via Confluence on Chrome
Asked by Robert Pegrum:

See attached.

![chrome.PNG](/t5/image/serverpage/image-id/43271iBBD5A2499F8BD3E8/image-size/large?v=v2&px=999 "chrome.PNG")

We can connect ok via MS Explorer and Edge.

When opening qtest directly in chrome, I indeed get a warning about an invalid certificate so I suspect this matter needs to be escalated to qtest however reaching out to the A community for any other info that might help us.


Answers:
author: Diego
body: Hello there Robert!  
Thanks for having already tried out other browsers. However, could you clarify some points:
> 1. Can you access the desired URL **directly**in those working browsers?
> 2. Was there **any kind** of change applied to your instance prior to this?
> 3. Has this worked at some point **in the past?**
> 4. Is this behaviour present in **another machine** as well?
> 5. Are you using a **HTML Macro** to connect to this URL?

Looking forward to your reply!


Tags: chrome

confluence-server

qtest

server
The Expand Macro--blue text?
Asked by John Marcovecchio:

Hello. I'm new to Confluence and I have been using the "Expand" macro. I like it, but the text is blue by default, and I don't know how to change that. If anyone has experience with this macro and knows a work-around, I would appreciate it! Thanks.


Answers:
author: Fabienne Gerhard
body: Hi [@John Marcovecchio](/t5/user/viewprofilepage/user-id/2601230) - welcome to this wonderful community.

I know that the color won't be changed by color scheme. You can change the color using 'Stylesheet' (for Space and Global).

Just add this:

.expand-control-text {  
color: #*yourcolorhere* ;  
}

comments: author: John Marcovecchio
body: Fabienne, thanks much for your reply.

As I mentioned, I am new to Confluence. The company gave me a "space" to work in, but I don't think I have access to the style sheet or to the dashboard. Maybe I do--I will check again!


author: Fabienne Gerhard
body: [@John Marcovecchio](/t5/user/viewprofilepage/user-id/2601230) You can (if you are space admin) find the Stylesheet here:

To edit a space's CSS style sheets:

1. Go to the space and choose Space tools \> Look and Feel from the bottom of the sidebar

2. Choose Stylesheet then Edit.

3. Paste your custom CSS into the text field.

4. Save your changes. The new CSS will be visible on all content pages in the space.

Good luck!

If you don't have access - it may be an idea to write it in global settings so that you have similar appearance in your system. Pay attention if you're using a theme it may be impossible to change via CSS.
A scroll showed up in the middle of my Wiki space
Asked by james cohen:

A scroll showed up in the middle of my Wiki space. How does one remove it? Can not find in EDIT or in the help page.

Thank you


Answers:
author: Stephen Sifers
body: Hello James and welcome to the Community!

That does sound like very odd behavior. In order to fully understand what is going on, would you please send the following (please censor or remove any sensitive content):

1. Screenshot of the entire page with the scrollbar
2. Screenshot of the page while in edit mode

From this, we will be able to see exactly what is happening.

Regards,  
Stephen Sifers


Tags: new-to-confluence
Can the REST API be used to import lots of microsoft word documents with Confluence markup?
Asked by Emily Kern:

I'm trying to automate the import process, which involves .docx files with Confluence markup. Does the API have a method for creating pages/spaces and then importing a word document?


Answers:
author: Thomas Deiler
body: Dear [@Emily Kern](/t5/user/viewprofilepage/user-id/2505844),

sure. You first create a new empty page and the page ID is returned. With this ID you can attach what every you want. Then you alter the page adding markup code to display your word documents.

To understand the details, best you request a sample confluence page with word markup and analyse the JSON response.

Follow [the API Reference](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/) Documentation.

So long

Thomas
How to add a table to the body of a chart macro?
Asked by supriya chadha:

![Capture.PNG](/t5/image/serverpage/image-id/43266iC2E187073E512975/image-size/large?v=v2&px=999 "Capture.PNG")

I am trying to create a chart on a table that already exists on a page. I don't know how to add that table to the body of the chart macro. New to Confluence please help. Attached is the screen shot of the page.


Answers:
author: Jason Rogers
body: Hi Supriya,

You need cut and paste the table so it is inside the Chart From Table Macro. Then the data will appear.

Cheers

J

comments: author: supriya chadha
body: Thanks for responding Jason!

The version of confluence my organization has doesn't show the "Table to Chart" macro the option available to me is the "Chart" macro. The Chart macro is not letting me cut and paste the table. Is there an alternate to cut and paste?

Thanks again!


author: Jason Rogers
body: [@supriya chadha](/t5/user/viewprofilepage/user-id/2601308) , sorry for the reeeaaaallly delayed reply. You have probably figured it out by now.

But if not.... the 'Chart' macro works the same. Just enter the table in the macro, like the pic below.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/46495i6A51E30700DCF66F/image-size/large?v=v2&px=999 "Capture.JPG")


author: Jason Rogers
body: You wil then see the below when you click to edit the 'chart' macro.

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/46496i5EDA4EBA7F5E0C88/image-dimensions/518x315?v=v2 "Capture.JPG")


author: supriya chadha
body: Thanks a lot for getting back to me!

Yes, I did figure it out. Although what I did want to do needs the pivot table macro which is not implemented in my organization. :(

Just updating the numbers manually in the chart for now.


Tags: chart

table
Media Player with Closed Captioning..?
Asked by John Kalla:

We have videos we add to Knowledge Base using the "Multimedia" macro, but it doesn't offer closed captioning. Is there a macro similar to it that does?


Answers:
author: Shannon S
body: Hello John,

Not that I am aware of, unfortunately. You could try to the **track** element and include it using an HTML macro:

* [Adding captions and subtitles to HTML5 video](https://developer.mozilla.org/en-US/docs/Web/Apps/Fundamentals/Audio_and_video_delivery/Adding_captions_and_subtitles_to_HTML5_video)

Regards,

Shannon
How would I make my links look like this (with the border boxes)
Asked by Mike Mullins:

![Capture.JPG](/t5/image/serverpage/image-id/43221i7600A70E7B4DFF7D/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Jakub Hanak
body: Hello [@Mike Mullins](/t5/user/viewprofilepage/user-id/2598956),

inesrt image into Confluence page (it can look like pictures mentioned above) and then inesrt a link into it to the page you would like to refer to.

![link.png](https://community.atlassian.com/t5/image/serverpage/image-id/43228i287E7DC4299A2627/image-size/large?v=v2&px=999 "link.png")

Best regards,

Jakub
Label Tool for Scriptrunner for Confluence is not Working
Asked by Ganna Kucher:

Hello,

We wanted to test the Label Tools for Scriptrunner for Confluence (v.3.3.8), but the Macros (e.g. Add Label. Choose Label) are not displayed in Macro Browser.

As prerequisite, the Adaptivist Scriptrunner for Confluence (v. 5.4.47 ) has been installed.

Confluence Version: 6.10.2

Can it be due to the fact that the Label Tools is offically supported up to Confluence v.6.9?

Thanks for your feedback!

Best Regards,

Ganna Kucher

![grafik.png](/t5/image/serverpage/image-id/43214i804D92C34F51F2C5/image-size/large?v=v2&px=999 "grafik.png")


Answers:
author: Jonas Trunzer
body: The Problem was solved by clearing the addon cache.


author: JP _AC Bielefeld Leader_
body: Hi Ganna,

I just checked our environment (Confluence 6.13.0, ScriptRunner 5.4.47, Label Tools for ScriptRunner 3.3.8) \& when I enter "choose" using the macro browser the Label Tools Macro is displayed.

Are you using the "Label Tools for ScriptRunner" AddOn? The old Label Tools AddOn will not work anymore.

Best

JP

comments: author: Jonas Trunzer
body: Hi Jan-Peter,

thank you very much for your reply, the Problem was solved by clearing the addon cache. Now it's working.

Best regards

Ganna
WebDav attach *.tmp and ~$<filename>.xls automatically as confluence page attachment
Asked by Khushbu Mistri:

We have requirement that editing excel sheet in network drive should be automatically sync to confluence page to which this excel sheet belongs.

We have configured network map drive using WebDav for Confluence.

But when end user updates excel sheet in network drive at that time it attach \*.tmp and \~$\<File Name\>.xls as attachment to particular confluence page.

Moreover it automatically updates \*.tmp file in office excel macro settings and due to that we got error as show image i.e. " Error rendering macro 'viewxls' ".

So how to restrict \*.tmp and \~$\<File Name\>.xls from being automatically attached?

![Image.png](/t5/image/serverpage/image-id/43206i00984E75CD784885/image-size/large?v=v2&px=999 "Image.png")


Answers:
author: Stephen Sifers
body: Hello Khushbu,

Within your explained scenario, Confluence is working as expected. Any files created within the Confluence directory via WebDAV will be ingested as a page or attachment of a page. Ideally, you want to see why the '.TMP' files are being created within that directory instead of locally.

There have been recorded instances where an Antivirus product is the cause of the '.TMP' or \~FileName files being created. Here is a post which discusses such a matter, [Excel file Keep create .tmp file](https://answers.microsoft.com/en-us/msoffice/forum/all/excel-file-keep-create-tmp-file/fb89d344-fa57-4433-b218-bb0d403af389).

A workaround to this issue would be as follows:

1. Locate the file needing editing
2. Copy the file locally
3. Complete the edits of the file
4. Copy the edited file back to the WebDAV path

This workaround would prevent the creating of the '.TMP' and \~FileName files being created within the WebDAV location.

I hope this helps provide a workaround to the creation of the temporary files along with giving direction to find the cause of the creation of the temporary files.

Regards,  
Stephen Sifers


Tags: atl-adm

atl-dev

confluence-administration

confluence-app

confluence-development

confluence-server

server
Wso2dss post method resource also returns data from get method.
Asked by Soumya Bhattacharya:

I am using a wso2dss web api service to return my data from a mysql database.

But the api inspite of being a post method resource is returning data from get method.

Any recommendations for this?


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what this has to do with Confluence?
Restore wiki page
Asked by Rashmi:

I had created an page named Deployment Logs where as now if i check I am not able to view the page. and when I'm trying to create a new one even that is not displaying . help me to restore the previous one.


Answers:
author: Stephen Sifers
body: Hello Rashmi,

We're glad to be able to assist with recovering a Confluence page. In order to help, we do need further information:

1. Are you Confluence cloud or server?
   1. For **cloud** ; are you able to see the page by following [Recent Pages](https://confluence.atlassian.com/confcloud/recent-pages-724765428.html)
   2. For **server** ; are you able to review your "recently worked on by following [The dashboard](https://confluence.atlassian.com/doc/the-dashboard-139374.html).

If you do find the page is deleted, then you may follow these guides to recover the page:

* **Cloud;** [Delete, restore, or purge a page](https://confluence.atlassian.com/confcloud/delete-restore-or-purge-a-page-724764873.html#Delete,restore,orpurgeapage-Restoreadeletedpage)

* **Server;** [Delete or Restore a Page](https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html#DeleteorRestoreaPage-Restoredeletedpages)

I hope the above information proves helpful in locating or restoring your pages.

Regards,  
Stephen Sifers


Tags: bitbucket
Is there a way to see if documents in spaces are being exported by team members?
Asked by Alice:

Is there a way to check members' activities like exporting the confidential files?


Answers:
author: Diego
body: Hello there Alice!

Could you please clarify if by **exporting files** you meant one of these options:

* Export a Confluence page to PDF
* Export a Confluence page to Word
* Download attachments from a specific page
* Export site spaces or pages to .xml

Looking forward to your reply!


Tags: cloud

confluence-cloud
Remove accesses from a page
Asked by Maria Martinho:

Hi!

If I create a page and I give the restricted access "viewing and editing restricted", anyone of that list can remove accesses to the page, including myself that created the page and give the access.

The possibility of giving and take accesses should be restricted to the owner of the page, don't you agree?

Is it possible to avoid this?

Thank you

Maria


Answers:
author: Diego
body: Hello there Maria!

This setting is currently linked to **Space Permissions**:

**[Space Permissions - Confluence Cloud](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html)**

There is a specific permissions for **restrictions** there. If the user listed in that page's restrictions **does have**such permission, the user will be able to change this setting:

![Screen Shot 2019-01-23 at 17.01.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/43405iF31F43FE11D19B94/image-dimensions/580x188?v=v2 "Screen Shot 2019-01-23 at 17.01.37.png")

This permission can be granted to both **groups and individual users** . So, if you need that some users are unable to do this, you need to remove the **Restrictions** and also the **Space Admin** permission from them.

Here is why:

- If they **do not have** Space Admin status but are granted with **Restrictions Add/Delete** and also have their name under **restrictions as view and edit** , they will be **able to remove/add restrictions.**

- If they **do have** Space admin status, they are space admins they can change the restrictions if they have at least **view the page**restrictions

- If they **do not have** both space admin and Restrictions Add/Delete permissions but are granted with **View and edit restrictions**, they will be able to edit the page but will be unable to change the restrictions.

For short, this can be set if both **Space Admins** and also **Restriction Add/Delete** permissions are removed and the user is granted **View and edit** restrictions.

Let us know your thoughts on this!


Tags: cloud

confluence-cloud
Calendars
Asked by Jayakumar Narayanamoorthy:

I have confluence page and restricted to few users and created calendar in the same page  
do I need to restrict calendar separately even when they sit on pages that are restricted?


Answers:
author: Jakub Hanak
body: Hello [@Jayakumar Narayanamoorthy](/t5/user/viewprofilepage/user-id/1312449),

You don?t need to restrict the Calendar separetly, since you restricted the page, no one else can access it.

Best regards,

Jakub
How to link a release with a space?
Asked by Fabio Banfi:

Hello every body,

I have a project in Jira with more release (release 1.0, release 1.1). I need to link for every release a properly Confluence space.

e.g. I need to link the release 1.0 with a related space containing document. And with the releas 1.1 another space with the related documentations. Is it possible?

Hope I was clear, thanks a lot for your support.


Answers:
author: Thomas Deiler
body: Dear [@Fabio Banfi](/t5/user/viewprofilepage/user-id/2592173),

what will your benefit be with this linking? Just for better understanding.

So long

Thomas

comments: author: Fabio Banfi
body: My documental set change release by release. When i leave the release (i.e. 1.0) i'd like to have the documental set for the release 1.0 archievied and link to the release 1.0.

In the same time a copy of the same document need to be improve when i work with the release 1.1.

Can also be usefull, in somehow, change litteraly the edition of the document and restart the versioning about the new version.

I am open for every kind of solution. Thank you very much.


author: Thomas Deiler
body: Dear [@Fabio Banfi](/t5/user/viewprofilepage/user-id/2592173),

there is a plugin for Confluence, that you could evaluate. Called Scroll Versions. It is used by Atlassian itself to version their documentation.

So long

Thomas


Tags: cloud

confluence-cloud

jira

link

project

release

space
how to reorder "spaces" in confluence Cloud version
Asked by Peter Yeh:

Hi,

I know it's easy to re-order pages within a space.

but how to re-order all "spaces" .

I am using Confluence cloud version


Answers:
author: Ollie Guan
body: Hi [@Peter Yeh](/t5/user/viewprofilepage/user-id/2022454),

I know how pages are sorted in a single space, but what are the rules you want to reorder all spaces?


author: Andy - PTC Redundant
body: Good morning [@Peter Yeh](/t5/user/viewprofilepage/user-id/2022454) !

Spaces are ordered in alphabetical order.

If you have an Atlassian admin they can change Confluence's behaviour for you to re-order them in the way you prefer.

I recommend your Admin set-ups Categories for you. This is a great way to manage Spaces, especially in large companies with abundant amount of projects.

[Use Labels to Categorize Spaces](https://confluence.atlassian.com/confcloud/use-labels-to-categorize-spaces-724764814.html)


Tags: cloud

confluence-cloud
Investigate possible standard integration issue-to-document(Jira to confluence)
Asked by Vishal:

**Situation:**

In my organization People are requesting very advanced Jira customizations to support ticketing  
**Complication**

**1**) Affects system performance

**2**) Puts a huge support burden on the Atlassian team

**Resolution:**Do a simple ticketing system in Jira and hook up the issues with a templated confluence page

I think it can be done trough REST API CALL

for more details: When we create a jira issue (when we hit the create option it should be redirect to confluence page)that page have one form with filed of custom fields or a table with fields name and when you will get the customized fields form then you will fill that page in confluence and save it, it will redirect to jira again) Is it possible???


Answers:
author: Mario Carabelli
body: I think this would be possible (but not trivial) with scriptrunner for jira and scriptrunner for Confluence. Or by creating your own little plug in.

But there is a lot of hidden complexity in this idea. Such extensive scripting solutions always produce a lot of maintenance cost and make your system harder to update.

I don't know your business case but maybe it would be better to negotiate with your requesters to find a better process.

Try to get to the why of the requests and maybe then you can come up together with a simpler solution.

With kind regards

Mario


Tags: confluence-server

jira-software

server