youngmon/atlassian-qna huggingface dataset:
Same here - Not Receiving an emails while someone mention me in Pull requests or comments in PR or
Asked by Munin Kumbhakar:

Same here -

Not Receiving an emails while someone mention me in Pull requests or comments in PR or even when notification enabled for the repository!

Please do the needful!


Answers:
author: Syahrul
body: G'day, [@Munin Kumbhakar](/t5/user/viewprofilepage/user-id/5285683)

Our notification email was bounced by your mail server, implying that there may be an issue preventing it from accepting incoming emails. As a result, your email address was added to our suppression list. I've now rectified this and removed your email from the list, so you should be able to receive new email notifications again.

Let me know how it goes.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Unable to install Bitbucket Cloud Migration Assistant for Server
Asked by Suzanne Yule:

On both our Jira and Confluence instance the Cloud Migration Assistant was system installed, however when i have gone onto Bitbucket it isn't.

I have gone onto Marketplace to install the Cloud Migration Assistant version for Server but it doesn't give me the option to install.

How do I install the Cloud Migration Assistant for Bitbucket Server in order to continue with our migration to Cloud?


Answers:
author: Syahrul
body: G'day [@Suzanne Yule](/t5/user/viewprofilepage/user-id/1275828)

I believe you can download them from this page:

<https://www.atlassian.com/migration/resources/bitbucket-migration-assistant>

I also advise you to check the pre-migration documentation to understand the prerequisite of the migration:

<https://support.atlassian.com/migration/docs/plan-your-bitbucket-server-to-cloud-migration/>

Let me know if you still have any issues.

Regards,  
Syahrul

comments: author: Suzanne Yule
body: Hi Syahrul,

When i click on the link provided it doesn't bring up an install option for Server. I did manage to go into the version history and download the Server version from there, which i hope is correct.

However when i installed it and click on the 'Cloud Migration Assistant' it just brings up a pop-up error message to say it is unable to communicate with Server. If i then click on 'Create migration' it just continuously spins when trying to find our Cloud site, which i assume is to do with the communication issue. We fulfil the prerequisites in terms of our version being up to date etc.

I have someone checking the logs to see if there is any further information around the error but failing that, would it be best to uninstall and reinstall that version i downloaded or is there another way of installing a version of Cloud migration assistant that works with Server? Would the Cloud Migration Assistant available for data centre work for sever if that was installed?


author: Syahrul
body: Hey [@Suzanne Yule](/t5/user/viewprofilepage/user-id/1275828)

This sounds like the BCMA is having an issue communicating with Bitbucket cloud. Your server is likely behind a firewall and not exposed to the internet, and if yes, you may need to allowlist our IPs:

<https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/>

Let me know how it goes.

Regards,  
Syahrul


Tags: bitbucket-server

migration-customer-care

server
DirectoryNotFoundException StaticWebAssets "Could not find a part of the path"
Asked by Bernt Rosmo:

Hi.

I updated our project from .net6 project to .net8.

Its a fairly standard .net web project, c# with razor.

Locally it runs without problem.

When we build using pipelines, we get:

/usr/share/dotnet/sdk/8.0.101/Sdks/Microsoft.NET.Sdk.StaticWebAssets/targets/Microsoft.NET.Sdk.StaticWebAssets.Pack.targets(136,5): error MSB4018: System.IO.DirectoryNotFoundException: Could not find a part of the path '/opt/atlassian/pipelines/agent/build/src/web/obj/Release/net8.0/staticwebassets/msbuild.byggforsk/certification.Microsoft.AspNetCore.StaticWebAssets.props'. \[/opt/atlassian/pipelines/agent/build/src/web/web.csproj

I tried to build locally with ling paths, which seems to be a problem after som searching on the web, but still works OK.

I tried with .net7, same error.

I reverted back to .net6, then pipeline works OK.

We updated sdk?s in pipline and docker files accordingly.

Anyone experienced something similar?


Answers:
author: Theodora Boudale
body: Hi Bernt,

Do these Pipelines builds run on Atlassian's infrastructure or are you using one of our self-hosted runners?

If the Pipelines builds run on Atlassian infrastructure, they use Docker containers. For every step of your build, a Docker container starts (the build container) using the image you have specified in your bitbucket-pipelines.yml file.

You can debug the build locally with Docker (using the same image you have defined in your yml file) to narrow down whether the issue is specific to Pipelines or not. This knowledge base article has step-by-step instructions on how to do that:

* <https://confluence.atlassian.com/bbkb/troubleshoot-failed-bitbucket-pipelines-locally-with-docker-1318882094.html>

If the build fails locally with Docker when you follow this guide, the error may be related to the Docker image you use as a build container or your project's configuration.

If the build is successful when you debug locally using our guide, you can create a ticket with the support team and share the failed build URL, and the output of your local build with Docker, for further investigation. You can create a ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the workspace that is on a paid billing plan to proceed with ticket creation.

Kind regards,  
Theodora


author: Bernt Rosmo
body: Hi.

The pipelines run on Atlassian's infrastructure, using the same .net8 Docker containers that we use for the other comparable projects.

I will have a look into your suggestions.

Thanks


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Anchor and Tag
Asked by Nawang Lama:

pkg_build_script:  
- script: \&pkg_build_script \|-  
export PRODJECT="\*8979879"  
env  
echo "Building Packages for call-${PKG_NAME}"  

<br />

<br />

pipelines:  
branches:  
develop:  
- parallel: \*parallel_package_steps  
- stage:  
name: Display New Package List  
steps:  
- step:  
script:  
- sh EXEUCTING SOMETHING BEFORE  
- \*pkg_build_script
- sh EXEUCTING SOMETHING AFTER  

<br />

can I use this kind of anchor or tag or it needs to be defined under definitions.  


Answers:
author: Theodora Boudale
body: Hi [@Nawang Lama](/t5/user/viewprofilepage/user-id/5407308),

You can use an anchor like this as long as you include it in the definitions. You will need to remove the - before the script from the definition.

An example definition that works is the following:

```
definitions: 
  scripts:
    my_script: &pkg_build_script |-
      export PRODJECT="*8979879"
      env
      echo "Building Packages for call-${PKG_NAME}"
```

Please feel free to let me know if that works for you or if you're experiencing any issues.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
initialized phone
Asked by ???:

I have used Two-step verification. But I intialized my phone. I cant login bitbuket.


Answers:
author: Mark C
body: Hi [@???](/t5/user/viewprofilepage/user-id/5420567)

Welcome to the community.

To reset or disable your Bitbucket Cloud 2FA, you can follow our knowledge-based article here: [How to Disable/Reset 2FA on Bitbucket Cloud and Atlassian Account](https://confluence.atlassian.com/bbkb/how-to-disable-reset-2fa-on-bitbucket-cloud-and-atlassian-account-1236932929.html)

Let me know if you haven't received the 2FA recovery email after 24 hours.

Regards,  
Mark C


Tags: cloud
Bitbucket fails to start - SpringMVC dispatcher [springMvc] could not be started
Asked by Areej Alhafidh:

Bitbucket fails to start - SpringMVC dispatcher \[springMvc\] could not be started

our previous system is using 8.9.7 we upgrading to 8.9.9

version of git 2.37.2

I tried everything JAVA version is 11 , made sure git is 2.37.2

changed permission to atlbitbucket

please help !


Answers:
author: Aron Gombas _Midori_
body: This error message alone is not helpful.

If you check the Bitbucket log, there must be other errors prior to this, because this is only a "consequence". Share the ending part of the log so that others can help.


Tags: bitbucket-server

migration-customer-care

server
Runner crashes when disabled in Bitbucket
Asked by Vincent Schol:

When I disable my selfhosted (Windows 10) runner in Bitbucket, I get the following error. After that I need to restart the runner (hosted as a Windows Service) manually. The same error occurs when I run it as console app, started with cmd/Powershell, instead of a Windows Service.  

Exception in thread "Thread-0" java.lang.NullPointerException  
at com.atlassian.pipelines.common.trace.rxjava.util.BraveUtil.lambda$withOptionalSpanInScope$0(BraveUtil.java:19)  
at java.base/java.util.Optional.map(Optional.java:265)  
at com.atlassian.pipelines.common.trace.rxjava.util.BraveUtil.withOptionalSpanInScope(BraveUtil.java:19)  
at com.atlassian.pipelines.runner.core.util.RunnableWithContext.run(RunnableWithContext.java:31)  
at java.base/java.lang.Thread.run(Thread.java:829)  


Answers:
author: Ben
body: Hi Vincent,

May I please know where you are receiving that error? Is it in your pipelines builds or somewhere else?

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: Ben
body: Hey [@Vincent Schol](/t5/user/viewprofilepage/user-id/5417294)

This is a potential issue with your runners version, there is a bug in v1.559 that causes the same crash error that you have mentioned:

* <https://jira.atlassian.com/browse/BCLOUD-23134>

Please update your runners version and run a fresh build - hope this helps:

* [https://confluence.atlassian.com/bbkb/how-to-upgrade-self-hosted-windows-runners-in-bitbucket-cloud-1189500027.html#:\~:text=For%20Windows%20runners%2C%20you'll,directory%20of%20the%20latest%20version.\&text=Stop%20the%20existing%20runner.,%2Dbitbucket%2Dpipelines%2Drunner](https://confluence.atlassian.com/bbkb/how-to-upgrade-self-hosted-windows-runners-in-bitbucket-cloud-1189500027.html#:~:text=For%20Windows%20runners%2C%20you'll,directory%20of%20the%20latest%20version.&text=Stop%20the%20existing%20runner.,%2Dbitbucket%2Dpipelines%2Drunner).

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

bitbucket-runners

cloud
How to deploy script files to staging with runner
Asked by Ruby:

Hi I would like to deploy new files to staging server automatically using a bitbucket pipeline. There won't be build or anything. So, I set up self-hosted runner on a staging server. I merged a code then the pipe line run and it said successful, but I couldn't see the changes in my staging server. May I know why and what steps am I missing?


Answers:
author: Mark C
body: Hi [@Ruby](/t5/user/viewprofilepage/user-id/2344989),

Thank you for reaching out to the community.

May I know how you're currently deploying new files to the staging server?  
Are you using Rsync, FTP/SFTP or just Git operation (i.e. you're cloning/fetching your repository for new changes in the staging server)?

Regards,  
Mark C

comments: author: Ruby
body: Hi [@Mark C](/t5/user/viewprofilepage/user-id/1210823), it will be git and power shell script.  

Thanks,


author: Mark C
body: Hi [@Ruby](/t5/user/viewprofilepage/user-id/2344989),

Are you doing Git pull in an existing repository or you're cloning the repository to get new updates for the staging environment?

Regards,  
Mark C


author: Ruby
body: Hi [@Mark C](/t5/user/viewprofilepage/user-id/1210823) I am using powershell script as it is hosted in windows. I use branches and it builds but build log doesn't show all. Where can I see all the build logs?


author: Mark C
body: Hi [@Ruby](/t5/user/viewprofilepage/user-id/2344989),

You can check your Windows self-hosted runners logs usually from the location below:

```
<runner_working_directory>\<runnerUuid>\runner.log
```

You can also check this page for more information about troubleshooting runners. - <https://confluence.atlassian.com/bbkb/troubleshooting-runners-1167819666.html>

Regards,  
Mark C


Tags: bitbucket-pipelines

bitbucket-runners
I cant login to bitbucket account
Asked by Komagan VG:

![WhatsApp Image 2024-02-01 at 23.16.46_34041ba8.jpg](/t5/image/serverpage/image-id/303828iCA6D7EF8E3AC943E/image-size/large?v=v2&px=999 "WhatsApp Image 2024-02-01 at 23.16.46_34041ba8.jpg")


Answers:
author: Ben
body: Hi Komagan,

I can see that your workspace was marked as **DORMANT**as you had not logged into the workspace via the UI since 2018. I have since re-activated your workspace so you should be able to login now.

Please let me know if any issues.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Are "public" snippets unlisted?
Asked by John Chamberlain:

Are snippets marked as public listed publicly and indexable or does it simply mean that the random URL is accessible to anyone with that URL?

I'd like to store configuration files as snippets because of the revision tracking and ease of "wget"ing them from a server. They don't contain any sensitive information like passwords, just standard application configurations for MySQL, PHP, etc but I don't necessarily want our configurations to be indexed and public listed either.

Thanks!


Answers:
author: Theodora Boudale
body: Hi John and welcome to the community!

Public snippets are listed in <https://bitbucket.org/workspace-id/workspace/snippets/?status=all> where **workspace-id** is the ID of the workspace where they belong. They can also be indexed by search engines.

If you don't want them to be indexed or publicly accessible, you will need to make them private.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud

snippet
Is it possible to configure the Build setup on a self hosted runner?
Asked by Tim Hemmes:

Hi Community,

I would like to know if it is possible to configure the build setup step in a self hosted runner (Linux shell) ? I would like to completely remove the umask en chmod 777 from this step.   
I can't seem to find it in the documentation, but i might be missing it.  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303810i1F49B241755270D1/image-size/large?v=v2&px=999 "image.png")  

Please let me know if its possible,

Tim


Answers:
author: Ben
body: Hi Tim,

Unfortunately, it is not possible to change the build setup parameters - this applies to both regular Pipelines and self-hosted runners. You would need to manually change those settings that you have mentioned by executing commands as part of your build script.

This feature was being tracked as a suggestion [here](https://jira.atlassian.com/browse/BCLOUD-19053), but our developers have made the decision to not implement this feature and have closed the suggestion.

This decision was made with the intent of being transparent about future features under consideration. You can see more details regarding the decision as to why it was closed in the comments section of the feature request.

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: Tim Hemmes
body: Hi Ben,

Thank you for the swift reply. Too bad that i cannot configure the build setup. Il try the workaround you suggested.

Regards,

Tim


Tags: bitbucket-cloud

bitbucket-pipelines

bitbucket-runners

cloud

linux

server

umask
Bitbucket pipelines: front end app build failed with memory limits
Asked by DenisDikusar:

Problem is the memory limit during client side app build step in pipelines

Here is the screen![Screenshot 2024-02-01 at 11.54.47.png](/t5/image/serverpage/image-id/303694i99D5BD750DDCB8C8/image-size/large?v=v2&px=999 "Screenshot 2024-02-01 at 11.54.47.png")

The problem located in front end module - **common lib**

We solved the problem by removing new export from the lib - it is 43 line of export.

**common/src/index.tsx** now has 42 line of code and every line it's a export of smaller module

![Screenshot 2024-02-01 at 16.07.32.png](/t5/image/serverpage/image-id/303752i7DD2D2FAED696CC5/image-size/large?v=v2&px=999 "Screenshot 2024-02-01 at 16.07.32.png")

Before we figure out it, we tried to increase memory limit, but we were understand that the reason in source code, not in memory limit, at the same time after increase memory limit the build were failed.

Now we thinking about adding this **common lib into separate step of build and build the lib as a remote app with needed exposed modules**(in front end module federation terms).

The question is about this possible solution - Is it proper way of solving the problem or might you can give others ideas, suggestions

Thanks in advanced!


Answers:
author: Aron Gombas _Midori_
body: Both of these are very basic suggestions, but hey:

1. You can give *both* more mem and faster CPU to your build using "size: 2x"! We are using [this setting](https://support.atlassian.com/bitbucket-cloud/docs/databases-and-service-containers/) with certain builds, and it is worth even if it costs more.
2. Breaking a mega build to smaller units (modules) is always a good practice. If you can do it, you should do it.

comments: author: DenisDikusar
body: Hi, Aron Gombas!

Thank's a lot for the answer! Will play more with increasing memory limit.


Tags: bitbucket-cloud

cloud
Create a dedicated Crucible user - domain or local
Asked by Tomasz Nawarecki:

When installing Crucible on Windows, shall the user this is going to run under be a domain or local account if the system is a part of the domain?


Answers:
author: Piotr Swiecicki
body: Tomasz,

It doesn't really matter, both local and domain users would be equally fine. There are some recommendations regarding Crucible user: [](https://confluence.atlassian.com/display/FISHEYE/Installing+FishEye+on+Windows#InstallingFishEyeonWindows-4.dedicated_fisheye_userCreateadedicatedFishEyeuser(recommended))[https://confluence.atlassian.com/display/FISHEYE/Installing+FishEye+on+Windows#InstallingFishEyeonWindows-4.dedicated_fisheye_userCreateadedicatedFishEyeuser(recommended](https://confluence.atlassian.com/display/FISHEYE/Installing+FishEye+on+Windows#InstallingFishEyeonWindows-4.dedicated_fisheye_userCreateadedicatedFishEyeuser%28recommended)). If you are concerned about security may also want to follow this: [](https://confluence.atlassian.com/display/FISHEYE/Best+practices+for+configuring+FishEye+security)<https://confluence.atlassian.com/display/FISHEYE/Best+practices+for+configuring+FishEye+security>

Hope that helps,  
Piotr
Is there a way to persist crucible interface settings?
Asked by Joseph Duke:

Is there a way to persist/save settings such as sort order on a column? In a number of my views, I like to see the newest item first instead of the oldest. I can change the order of the column (seems like I have to click twice, once to get it in ascending and the second to get it in descending) but it would be great if when I go into that view, it is already sorted in my preferred manner.

If this isn't available, can this be considered as a request to add it? ;-)

Thanks,

Joe


Answers:
author: Piotr Swiecicki
body: Hi Joseph,

I'm afraid such settings are ephemeral and are lost when you leave the page. But please notice those pages are bookmarkable, e.g. [](https://fisheye1.atlassian.com/cru/?sort=owner&order=desc)[https://fisheye1.atlassian.com/cru/?sort=owner\&order=desc](https://fisheye1.atlassian.com/cru/?sort=owner&order=desc)page would always show review dashboard sorted by owner in descending order. You could use bookmarks as a workaround perhaps?

If you want to raise a feature request feel free to create an issue in [](https://jira.atlassian.com/browse/CRUC)<https://jira.atlassian.com/browse/CRUC>project.

Hope that helps,  
Piotr

comments: author: Joseph Duke
body: Thanks for the quick answer. I think I'll submit a feature request.
Renew vs. purchase new license
Asked by Marcus Cheng:

I am taking over a Fisheye (v2.8) instance from a colleague of mine. However, the Fisheye license has expired since Oct 2012.

If i choose the renew license path, i will have to retroactively paid for the renewal charge all the way from Oct 2012 til Oct 2014. If i purchase a brand new license though, i could enjoy at least til Mar 2015 before i need to renew again, and the cost of getting new license is same as renewing my old expired license.

However, i want to know if i purchase a new license, do i HAVE to upgrade my Fisheye to latest version before i can put the license into it ? or the license can still work with my old Fisheye version for the time being ? This is because I can only wait til later this year before i can upgrade the Fisheye version, but i want to make sure the support is covered with an active license.


Answers:
author: Nic Brough -Adaptavist-
body: No, a licence is valid for all versions up to the latest, so you can slap a new licence into an old server, no upgrade needed.

Some systems (notably Jira and Confluence) have gone through licence format changes, so a new licence won't work in old systems, but you can convert between the formats.

comments: author: Marcus Cheng
body: Thanks Nic for your quick clarification. Very helpful!!
Fisheye Admin Login Problem
Asked by Omara Williams:

I have installed Fiseye+ Crucible version 3.3.1 However, when I try to connect as Administrator I get a blank page and I see no options to Add User or Repository . The steps are as follows:

1- Go to the fisheye page

2- Click on the **Administration** link in the footer

At this point I was expecting a login for Admin and an option for FishEye Admin as explained in [](https://confluence.atlassian.com/display/FISHEYE/Starting+to+use+FishEye)<https://confluence.atlassian.com/display/FISHEYE/Starting+to+use+FishEye>, but the page is blank

and I cannot do anything

I am using Internet Explorer 10


Answers:
author: Omara Williams
body: Hi Piotr

Thanks , I have logged this issue in Support


author: Omara Williams
body: Hi Piotr

Thanks for your reply

I creared teh browser history and delte cookies etc, restarted teh browser and that did not help

I am testing Fisheye + Crucible in my machine. I am not going to any proxy servers , just localhost

I have the network.xml output and I tried to attach it here but the upload is not working

Regards

Omara

comments: author: Piotr Swiecicki
body: You can use services like [](http://pastebin.com/)<http://pastebin.com/>to share its contents with us. But please remember network.xml may contain your cookies and passwords if you entered any during your session. If you are concerned about security you may prefer to raise a support case on [support.atlassian.com](http://support.atlassian.com)so this is shared with Atlassian support staff only.

Kind regards,  
Piotr


author: Piotr Swiecicki
body: Hi Omara,

Apologies for the problem you encountered, FishEye/Crucible was tested on MSIE 10 before release and I can confirm it work seamlessly on our environments. Could you perhaps try clearing the browser cache, restarting the browser and see if that helps? Can you try on another machine with MSIE 10, just to see if problem affects single machine?

Also, do you have any proxy or reverse proxy servers installed between your browser and FishEye instance? Can you check their logs if they contain any errors?

If this still doesn't help try enabling developer tools (F12, go to network tab, click "Start Recording"), load home page and then admin page of FishEye and send us the output from the network tab.

Kind regards,  
Piotr


author: Omara Williams
body: OK, an update on this

I have installed Google Chrome and now I can login as Admin using this browser

So, wht options do I need to set in Interenet Explorer so the Admin login works?