youngmon/atlassian-qna huggingface dataset:
First row of data in table displays "in boxes" and doesn't obey header sort
Asked by Amy Bundens:

This just started happening a couple weeks ago on pages that have been around for years. It only happens to some people. And for some people it is reproducible and for others it appears randomly.

The first row of data in a table has "boxes" around the data in the cell. And when you click to sort on a column header, the first row doesn't obey the sort. It's almost like the page thinks that first row of data IS a header?

![confluenceboxes.png](/t5/image/serverpage/image-id/289884i521C10526C688D31/image-size/large?v=v2&px=999 "confluenceboxes.png")


Answers:
author: Gopinath Ramanathan
body: I am also facing this issue in confluence. Suddenly all first row's changed as sorting box. This is due to table header with sorting. And there is no disable option for sorting. We can follow below ways to remove box in first row until we get permanent solution,

* **Removing the header** and keep first row with grey background.
* Merge any 2 cells, so sorting will disappear

comments: author: Kate Hanna
body: Thanks - I simply removed the heading format from the header row of the table, saved the page, then re-edited and put the heading format back. Seems to have fixed it.


author: Kate Hanna
body: Can we get this fixed, please Atlassian?


Tags: cloud

confluence-cloud
How caan I Publish an external html report on confluence page
Asked by Diane Swan:

Hi

I have used an external tool, Archimate, to create an interactive Architecture report in the form of a html page and sub directories, style sheets etc.

Is there a way to make this interactive web content part of a confluence space to share with the organisation? I have looked at Widget connector and HTML macro but none of those seem to more then link to a website or embed a simple html page.

I found a java script plugin for Archimate which seems to be able to publish from Archimate directly to Confluence after registering an api token. However that seems to be just a single image rather than a report and I haven't got it to work yet.

I can create the report as a pdf and embed that, but it is not interactive. If this is not possible, I will go for the pdf and run more work shops with my stakeholders.

Thank you in advance for any help or suggestions.

Diane Swan


Answers:
author: Brant Schroeder
body: [@Diane Swan](/t5/user/viewprofilepage/user-id/5007088) Unless the vendor has an api to display reports you will not be able to embed the report. The cloud product is not going to allow you to embed an iframe or anything that could compromise the integrity of the application.

comments: author: Brant Schroeder
body: [@Diane Swan](/t5/user/viewprofilepage/user-id/5007088) Can you accept the answer to help others having the same issue?


author: Diane Swan
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

I think I will end up with a combination of images from the archimate report together with a link to a website hosted on one of servers with the interactive report there.

I understand the points you have made regarding content which could compromise confluence presentation.

Thank you for your help

Diane


author: Roger Foss
body: I came here for the exact same need.

I used Archi to create an Archimate model and export it to an HTML based report. This creates a directory with as far as I can tell standard HTML, CSS and Javascript files in subdirectories.

I'd like to make this available from within Confluence.

I'm amazed it is not possible to import the report or embed it.

I gather there may be some plugins that will allow this?


author: Diane Swan
body: The only way I have found to deal with this is either to just insert the pdf output from Archi. or set up a local network server to host the Archi interactive web report and then link to it from confluence.

Diane


Tags: cloud

confluence-cloud
How do you insert a table in between text?
Asked by Phyllis Awkard:

I am trying to insert a table in between 2 lines of text but it keeps adding it below the text regardless of what I try. This is a procedural doc, so obviously, it helps to have the steps listed where they should be...


Answers:
author: Rodrigo
body: Hello and good day [@Phyllis Awkard](/t5/user/viewprofilepage/user-id/4909999),

May I ask how are you attempting to do this? It is possible to place text between a paragraph provided you create a space or "disconnect it" somewhere to allow a table to be present. By pressing enter a couple of times, you will create a line where it is possible to place a table.

If you are attempting to nest it within bullet points, then that's not going to work in the Cloud editor, unfortunately - [CONFCLOUD-67862](https://jira.atlassian.com/browse/CONFCLOUD-67862)

Best of luck!  
Rodrigo

comments: author: Phyllis Awkard
body: Hello Rodrigo, and thank you for responding.

I am trying to insert between numbered steps.

Would formatting the bulleted/numbered document in Word and then copying and pasting over be a way to handle the text and tables now? Is this an update we can vote on currently?

Thanks again,

Phyllis


author: Rodrigo
body: Hello Phyllis,

My apologies for the belated reply.

To answer your questions: Unfortunately, a copy/paste in Word first is not a workaround in this situation. Here you have stumbled upon one of the limitations found in Confluence Cloud.

And for the second question, yes, the link above takes you to Atlassian's public issue tracker, where the community can create and vote in possibilities and/or functionalities within Atlassian products to help direct the future development efforts. In the right side of the screen you can show your support by clicking "Vote for this Issue."

Lastly, here is a link to the Dashboard found in that platform, which adds more details to its objective.

* <https://jira.atlassian.com/secure/Dashboard.jspa>

With friendly regards and all the best  
Rodrigo


Tags: cloud

confluence-cloud
Note macro not appearing on publicly linked page
Asked by John Barnes:

Hi there,

We created a publicly linked page to send to our customers. In the page, we used a **Note Panel** macro to insert some highlighted text. We also turned the icon off in the note panel. Our customers reported that the area where the note panel was used was not appearing. Instead there was a message saying to **Open in Confluence to see this content**.

![note-panel-inaccessible.png](/t5/image/serverpage/image-id/289863iBB5860E43C8DB0CD/image-size/large?v=v2&px=999 "note-panel-inaccessible.png")

When we changed the note panel to an info panel with the icon included, it appeared on the publicly linked page. We didn't change the content at all.

![info-panel-accessible.png](/t5/image/serverpage/image-id/289866i59873616EB993567/image-size/large?v=v2&px=999 "info-panel-accessible.png")

We're trying to understand what the issue is so that we don't reproduce it in future pages. What caused that section to be inaccessible? Was it the type of info/note/warning panel we used? Is this a software bug?


Answers:
author: Barbara Szczesniak
body: [@John Barnes](/t5/user/viewprofilepage/user-id/5355920) Welcome to the Atlassian Community!

I think that turning off the icon changes the macro from an Info Panel to a Custom Panel, which causes it to be hidden.

comments: author: John Barnes
body: That explanation makes sense to me, since, other than the type of note, that was the only other change we made. Thanks for responding [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)!


author: Roma Bubyakin
body: As I remember, in a release note for the Public Pages Atlassian said that embedded macro will not be rendered.

I believe, that this is an issue.

At the end of this page, you can find a list of hidden/public items: [How secure are public links?](https://support.atlassian.com/confluence-cloud/docs/how-secure-are-public-links/)

comments: author: John Barnes
body: Thanks for responding! However, the article you linked explicitly states that macros that won't be hidden are Info, Tip, Note, and Warning panels.


author: Roma Bubyakin
body: Sorry to hear that.

In this case, I would try to mimic panels with an appropriate icon + background color with basic formatting.

From my side wish you all the best and get an official comment from Atlassian.


Tags: cloud

confluence-cloud
Confluence Server API 8.5.2 Update Content Problem
Asked by Someone:

I am using Python to connect to API. I want to find and replace some texts in pages with new texts while keeping the HTML/CSS formating.

But for Content-Type, the PUT API seems to only support "  
application/json", "not "text/html" (415). The result is that all of my tags are interpreted as text and not as html tags when it updates.  
So is there a way to do that?  
Btw it is this API: <https://docs.atlassian.com/ConfluenceServer/rest/8.5.2/#api/content-update>


Answers:
author: Kian Stack Mumo Systems
body: [@jimqian](/t5/user/viewprofilepage/user-id/5355922), could you provide an example of what you are trying to insert?

comments: author: Someone
body: \&lt;p\&gt;apple apple.\&lt;/p\&gt;\&lt;p\&gt;\&lt;span style=\&quot;color: rgb(206,145,120);\&quot;\&gt;New Sentence\&lt;/span\&gt;\&lt;/p\&gt;\&lt;p\&gt;banana\&lt;/p\&gt;\&lt;p\&gt;\&lt;span style=\&quot;color: rgb(206,145,120);\&quot;\&gt;New Sentence.\&lt;/span\&gt;\&lt;/p\&gt;\&lt;p\&gt;orange\&lt;/p\&gt;\&lt;p\&gt;\&lt;span style=\&quot;color: rgb(206,145,120);\&quot;\&gt;New Sentence.\&lt;/span\&gt;\&lt;/p\&gt;\&lt;p\&gt;pineapple\&lt;/p\&gt;


author: Someone
body: I am basically trying to change "Old Sentence." to "New Sentence." for example. While ignoring things that are neither: like "pineapple" and also keeping the original formatting: like \<p\>, \<span, and color.


author: Kian Stack Mumo Systems
body: And it's being inserted directly as that? Are you inserting it inside of an HTML macro?   

Also, are you putting in "\&lt;p\&gt;apple apple.\&lt;/p\&gt;..." are did it just render that way when you put it into the text box here?


author: Someone
body: No I did not use the HTML macro. What is that? Thank you very much for pointing it out!


author: Kian Stack Mumo Systems
body: [@jimqian](/t5/user/viewprofilepage/user-id/5355922), you need to enable it at the system level. <https://confluence.atlassian.com/doc/html-macro-38273085.html>


author: Someone
body: So basically:

1) Tell my wiki's admin to enable HTML macro and

2) Add {html} {html} around my html code when using API to put?


author: Someone
body: And btw would using scriptrunner instead of api circumvent this problem without having the admin enable html?


author: Someone
body: Nvm. And thank you Kian Stack Mumo Systems for your help!


Tags: confluence-server

server
Intentionally migrate Jira issues to the cloud without attachments
Asked by Bryan Guffey:

I'm testing some features in Jira Cloud and want to move a Jira DC project with over 100K Jira issues but would like to **not** move the **461GB**of attachments because I'd like this to complete in under a year, lol.

I'm working in a sandbox, so the easiest answer would be to just find the folder for all of the attachments and hide it from Jira, but I'm not sure that wouldn't break the JCMA.\]

Alternatively, I could write a script to **delete** all the attachments, since this is just a sandbox, but I'd like to keep the data if possible.

**Has anyone else run into this problem and do you have any suggestions?**


Answers:
author: Trudy Claspill
body: Hello [@Bryan Guffey](/t5/user/viewprofilepage/user-id/5010457)

There is a change request about being able to intentionally exclude attachments from migration in JCMA.

<https://jira.atlassian.com/browse/MIG-1076>

In my current migration the stakeholders had moved attachments from the Jira server to a network share to recover space on the Jira server. JCMA attempts to migrate the attachments but cannot find them. JCMA is built to recognize this error and keep going. This error seems to be realized faster than the time it would take to actually move the data.

Also, in my current migration I moved a total of over 2.3 TB of data and over 2.3 million issues in 142 projects. There was an additional 400 GB of attachments that could not be found due to being on the network share. I first ran batches of Attachments Only migration plans, for the projects where I knew the attachments could be found. Then I migrated the projects (issues, users, groups, filters, agile boards, dashboards) in another set of migration plans that included the projects where the attachments were not accessible.

FWIW, all together it took a total of about 45 hours.

comments: author: Bryan Guffey
body: Thanks, [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

It sounds like the attachments aren't as terrible a move as I thought...if altogether you moved 2.3TB in that period of time I should be able to clear stuff by tomorrow.


author: Trudy Claspill
body: How did this work out for you? Did the migration take less time than you expected?


Tags: cloud-migration

data-center

jira-data-center

jira-server

migration-customer-care

server
i am org ADMIN for my project, i can see system in setting
Asked by Arnold Infant:

hi , in jira i cant add validator. when i check, there's a Colum for that but for me its not showing , eventho i am ORG admin, i cant see system or workflow. anyone please help .only this options are there , please help me

\\

![Screenshot 2024-06-11 003451.jpg](/t5/image/serverpage/image-id/328998iEAF37BDD655C296C/image-size/large?v=v2&px=999 "Screenshot 2024-06-11 003451.jpg")


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hi [@Arnold Infant](/t5/user/viewprofilepage/user-id/5496118)

Are you asking about workflow validators?

If so this might help:

<https://confluence.atlassian.com/jirakb/how-to-add-validator-on-forms-via-workflow-or-automation-1236937187.html>

FYI, you can be an Org admin without being a Jira admin.Two different things. Check if your profile has the Jira administration permission.

Regards

Aaron

comments: author: Arnold Infant
body: thankssss


author: Asha Goyal
body: Hello [@Arnold Infant](/t5/user/viewprofilepage/user-id/5496118)

Please add jira-administrator product access to yourself and you should be able to see.

Thanks

comments: author: Arnold Infant
body: thanksssss


Tags: cloud

jira-cloud
How to set up end user interface to submit tickets?
Asked by Nik Nagel:

Id like to set up a portal for our staff to submit tickets for IT support but i dont want them to have accounts with atlassian. Is this possible to do?


Answers:
author: Alejandra Rosales
body: Hi Nik!

In Jira Service Management, you can add **Customers** (<https://support.atlassian.com/jira-service-management-cloud/docs/what-users-and-roles-are-there-in-jira-service-management/>) who are unlicensed users that only have access through the customer portal. The following documentation explains how to add these users:

1. 1.<https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-an-organization/>
2. <https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/#>
3. <https://support.atlassian.com/user-management/docs/manage-accounts-for-portal-only-customers/>

I hope this information helps!

Best regards,  
Alejandra  
ServiceRocket Apps Support


author: J_ Caldwell
body: Meaning you don't want them to need a license (customer only), or "I don't want them to have to setup an Atlassian ID"? I'm unclear on what the meaning is "don't want them to have accounts with Atlassian."  

<br />


Tags: cloud

jira-cloud
Check for ticket numbers in the branch name?
Asked by Kesava Ginjupalli:

on a gitlab merge request I swapped jira ticket id in the title, but the branch name had the correct ticket number.MY Jira ticket got a comment instead of the my ticket, is there any chance that this system can also check for ticket numbers in the branch name?

Before editing the ticket ID:

![Screenshot from 2024-06-10 14-27-48.png](https://community.atlassian.com/t5/image/serverpage/image-id/328980i1CDCEF29F1AC56FE/image-size/large?v=v2&px=999 "Screenshot from 2024-06-10 14-27-48.png")

After Modifying the ticket, my comment still contains old commit message with old branch name.

![Screenshot from 2024-06-10 14-31-27.png](https://community.atlassian.com/t5/image/serverpage/image-id/328982iAEE06796FDE95CD8/image-size/large?v=v2&px=999 "Screenshot from 2024-06-10 14-31-27.png")

![Screenshot from 2024-06-10 14-26-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/328979iA21D226234441A0D/image-size/large?v=v2&px=999 "Screenshot from 2024-06-10 14-26-31.png")


Answers:
author: Florian Bonniec
body: Hi [@Kesava Ginjupalli](/t5/user/viewprofilepage/user-id/5517306)

You could set up the DVSC connector with gitlab named Development panel.

<https://docs.gitlab.com/ee/integration/jira/#jira-development-panel>

The integration you set up in Gitlab side seems to only check commits and merge requests.

Regards


Tags: data-center

gitlab

jira-data-center
JQL to remove tickets with unique Labels
Asked by John Rudolph:

I am currently trying to pull a report to show any bug without a certain label that is dynamic per story. In this case we have multiple bugs with service provider ticket numbers being track as a label example ICE_case#123456. I need to filter out those without a case number so I can review and issue to my team for action.

This is what I have currently tried with no luck:

* Project = projectid AND Component = LOS AND Issuetype = Bug AND status in ("To Do", Blocked) AND Label not in "ICE_case#"
* Project = SPS AND Component = LOS AND Issuetype = Bug AND status in ("To Do", Blocked) AND Label !\~ "ICE_case#"


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@John Rudolph](/t5/user/viewprofilepage/user-id/5517307)

welcome to the community!

If you're open to solutions from the Atlassian Marketplace, this would be easy to do using the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2722766).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a range of advanced features, including support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting*.

Plus, you can apply text filters (including logical expressions like NOT) on all issue fields, like so:

![logical-text-filtering-labels.gif](https://community.atlassian.com/t5/image/serverpage/image-id/329132i87FD4A97C0F11285/image-size/large?v=v2&px=999 "logical-text-filtering-labels.gif")

For more advanced use cases, you can also filter via [*regular expressions*](https://regex101.com/).

Once you've identified your issues, you can work on them directly in JXL (e.g., bulk edit them via copy/paste), or trigger various operations in Jira.

Hope this helps,

Best,

Hannes


author: Mark Segall
body: Hi [@John Rudolph](/t5/user/viewprofilepage/user-id/5517307) and welcome to the community!

Unfortunately, JQL does not support a wildcard search against labels. To be honest, this is not a best practice for using labels and you will likely need to change how you're capturing this data point. Here are a couple options:

* **Replace with a short text custom field**: This will allow you to perform a wildcard search
* **Combine with another field and automation**: If you are insistent upon tracking this through labels, you could use an automation rule that every time a label is added to the issue beginning with "ICE_case#" that it sets another custom field. Then you can execute your filter against the new custom field


Tags: cloud

jira-cloud
If I have 2 different projects for different clients, should they be on the same instance?
Asked by Jacob Milhouse:

Hypothetically, if I have two or more different projects that each are for a different client, is it okay to have them on the same Jira Cloud instance? Or would it be better to have separate instances for each project? Each project should definitely not be accessible to anyone outside of the project/client team for their respective project. In this scenario, we would not have enough users to warrant the enterprise plan.


Answers:
author: Melo
body: Hi [@Jacob Milhouse](/t5/user/viewprofilepage/user-id/5507632), welcome to the community!

Unless there are specific reasons to separate the instances (regulatory requirements, confidentiality needs, etc.), using a single Jira Cloud instance with well-configured permission schemes should suffice for keeping different client projects secure and organized.

Cheers,

Melo

comments: author: Melo
body: If you do have an Enterprise subscription, you can have multiple sites under the same subscription, and cost wouldn't be a problem. However, it is often easier to manage a single site.


Tags: cloud

jira-cloud
IP Restrictions
Asked by Bornander , William:

Is there any way that an IP restriction can be implemented before a premium account upgrade is done.


Answers:
author: Trudy Claspill
body: Hello [@Bornander , William](/t5/user/viewprofilepage/user-id/5517270)

Welcome to the Atlassian community.

It sounds like you are asking for a Premium feature before you sign up for a Premium subscription? Have I misunderstood your question?

What problem are you trying to solve by having this set up prior to transitioning to a Premium subscription?

comments: author: Bornander , William
body: I was asked by my supervisor to confirm this.

Separately (and rather related) I have tried to change my account to premium. The result is a red box with white lettering

"X We can\`t change your plan."


author: Trudy Claspill
body: You may not have sufficient rights to do so, or it could have to do with your billing cycle.

You can contact the Atlassian Billing team for additional help changing your plan subscription.

<https://www.atlassian.com/company/contact/purchasing-licensing>


author: Bornander , William
body: I have tried that. No dice. additional info - we are billed through a reseller and (after looking into this) our account is in a bad place.

Thanks for your answer.


Tags: cloud

jira-cloud