youngmon/atlassian-qna huggingface dataset:
How do I match a ticket with the build successful trigger?
Asked by Henry Yei:

I am trying to transition tickets from from one status to another when an associated build is successful.

However, I am unclear on how a ticket is matched to run the automation when a build is successful. None of my tickets are being matched, I can see in the audit log:

##### Action details: {#toc-hId-2019222009}

##### [Advanced compare condition](https://smw104.atlassian.net/jira/software/c/projects/POR/settings/automate#/rule/5947885/104831672) {#toc-hId-211767546}

The following issues did not match the condition:  
TIC-3407  
Where does the build need to reference the ticket in order to be matched? Is it the value in build.name, or branch.name smart value only, or elsewhere?  
The build is showing up in the above the "Development" section of the JIRA ticket as successful under the Github Actions section.  
The TIC-3407 is in a commit message which is part of the branch that is being built. I assumed that if the appropriate build was showing up as part of the tickets development section, it was was associated and would work with the trigger, is this not supposed to be true?


Answers:
author: Mark Chaimungkalanont
body: > The TIC-3407 is in a commit message  

This should automatically link the ticket and if you use the "Build successful" trigger.

As far as smart values go, the best way to debug is to add a "log action" and output the smart value to the logs to see the details.

<https://support.atlassian.com/cloud-automation/docs/debug-an-automation-rule/>

We should have the "build" object available. You should try adding the debug

```
Build: {{build}}
Name: {{build.name}}
URL: {{build.url}}
State: {{build.state}}
```

Hope that helps!


author: Henry Yei
body: ![Screen Shot 2022-05-12 at 1.28.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/197163i2E918DB03EF97619/image-size/large?v=v2&px=999 "Screen Shot 2022-05-12 at 1.28.47 PM.png")![Screen Shot 2022-05-12 at 1.27.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/197164i7FDAEBC6C9242CC1/image-size/large?v=v2&px=999 "Screen Shot 2022-05-12 at 1.27.59 PM.png")

I had only added build.url and build.refs, will be adding the rest of the smartvalues for the build object for further data.

comments: author: Henry Yei
body: I didn't realize that the branch smartvalue is only available for when the branch is created, so it was matching nothing. For the simple notification in this example, I should just put a slack notification webhook in github action, but I had wanted to do other jira related actions when code related to jira tickets were merged into a branch. It does not like this functionality is available.


author: Stefan Salzl
body: Hi [@Henry Yei](/t5/user/viewprofilepage/user-id/3521934) ,

For better understanding and analyzing the problem:  
Could you please provide more date? --\> screenshot of your rule and audit log would be great to see what happens.

Best  
Stefan
Fisheye Code Metrics Report offset by a day?
Asked by Martin Rowe:

Running Crucible/Fisheye 3.7.0 and SVN 1.6.12.

We've noticed that the code metrics report is displaying its data offset by a day.

See the following chart that is implying Monday was inactive and Saturday had a hive of activity- definitely not the case!

(for now I'll ignore the missing red dot for "Saturday" at 4pm - it should represent the largest activity for the week).

The date and time on the crucible/fisheye server and the SVN data contains the right dates.

Any ideas?

image2015-3-24 11:8:50.png  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-Code-Metrics-Report-offset-by-a-day/qaq-p/127794?attachment-id=10022){#link_1164da09d89be2}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/1684/1/image2015-3-24%2011%3A8%3A50.png){#display_1164da09d89be2_0}


Answers:
author: Martin Rowe
body: As mysteriously as the problem appeared, it has now also disappeared...

fisheye-code-metrics-2.PNG

Any comments still welcome!  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-Code-Metrics-Report-offset-by-a-day/qaq-p/127794?attachment-id=5219){#link_1164da0eb93219}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/1685/1/fisheye-code-metrics-2.PNG){#display_1164da0eb93219_0}

comments: author: Lars Gronholt
body: Just discovered the same issue with all of our FishEye projects. At first I thought it was some weirdness with UTC offsets, but the hours are bang on. Did you update FishEye or anything between the time of your two posts? My timezone is also an Aussie one: Australian Central Standard


author: Lars Gronholt
body: okay and just like that it's fixed itself... whaaaaaaaaaaaaat?


author: Martin Rowe
body: Exactly my experience. Be good to know the cause.The only activity I am aware of was a restart, but we do those regularly so I discounted it.Glad it's not just me going crazy! :)


author: Lars Gronholt
body: Definitely not just you :)we didn't reboot ours either - can't do that during work hours.I forgot to mention our version is 3.8.0 running on a windows box.


author: Martin Rowe
body: Ours is automatically rebooted in the early hours.OS isn't the culprit then - ours is running on Solaris 10/Sparc.


Tags: fisheye-crucible-administration
Crucible Java Error
Asked by L. Schimmel:

Today i tried to reach crucible that is running on an internat server in our network, but it gave me the error you can see in the picture/txt

I alredy tried restarting the server. What should i try next?

Crucible Error.jpg

[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Crucible-Java-Error/qaq-p/361256?attachment-id=1508){#link_1164da2b79bc2a}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/4850/1/Crucible%20Error.jpg){#display_1164da2b79bc2a_0}  
[](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Crucible-Java-Error/qaq-p/361256?attachment-id=1509){#link_1164da2b79bc2a_0}  
[](/tnckb94959/attachments/tnckb94959/fisheye-crucible-questions/4850/2/Crucible%20Error.txt){#display_1164da2b79bc2a_2}


Answers:
author: Timothy
body: Have you tried this?

1. Stop FishEye/Crucible
2. Delete `FISHEYE_INST/var/osgi-cache`
3. Start FishEye/Crucible


Tags: fisheye-crucible-administration
Do I need Fisheye for the SVN integration in Crucible?
Asked by L. Schimmel:

Hi,

I was in charge to evaluate Code Review Tools for my Company and am now to order the Crucible License. Our workflow is to open the files for the review from our SVN repositories. After the Review we export the major issues to JIRA and start rework.

Do we need a Fisheye License to do that? At this point I am not sure what exactly Fisheye is for because during the trial period I had access to all Fisheye and Crucible Features.

Best Regards,

Leonard Schimmel

Kostal Germany


Answers:
author: Nic Brough -Adaptavist-
body: No, you can run without Fisheye now. Crucible used to be a Fisheye addon. Even now, it runs a "Fisheye light" if you don't need Fisheye, but you don't need to licence that.

See <https://confluence.atlassian.com/display/CRUCIBLE/What+happens+if+I+decide+to+stop+using+FishEye+with+Crucible> for an expanded explanation.

Thing is though, Crucible is for the **reviews** . Fisheye is for **browsing**. You may find Crucible on its own is a bit too disconnected from your code repo.


Tags: fisheye-crucible-administration
Prevent closing crucible review with open defects
Asked by mrgui:

Is there a way to prevent closing a crucible review when a open defect comment exists in it? currently it allows users to close crucible reviews without addressing a said issue.

Also as reviewers review and add comments, is it possible to get a list of open defects comments to appear in the "general" or top page under "objectives"? basically a headsup on crucible review completion and open defect status..

Thanks in advance..


Answers:
author: Felipe Kraemer
body: Hello,

These things are not currently possible, and I have created two feature requests:

<https://jira.atlassian.com/browse/CRUC-7203>

<https://jira.atlassian.com/browse/CRUC-7204>

Feel free to [vote](https://confluence.atlassian.com/display/JIRA/Watching+and+Voting+on+an+Issue) for the issue and/or leave a comment to describe your use-case in more detail. It will help our development team to build a solution that meets your needs.

If you want to know more about how we prioritise feature requests, take a look at our [policy](https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy).

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer

comments: author: Caterina Curti
body: Hi all,this ticket related to the first feature request (<https://jira.atlassian.com/browse/CRUC-7203>) has been closed, the status of this feature request and all its details can now be followed here:<https://jira.atlassian.com/browse/CRUC-5889>Cheers,Caterina


author: Felipe Kraemer
body: Hi,

I believe the options you might still have are to [develop a plugin](https://developer.atlassian.com/display/FECRUDEV/FishEye+and+Crucible+Developer+Documentation) by yourself in which you can achieve your needs, or to reach out to one of our [Experts](https://www.atlassian.com/resources/experts) who might be able to develop a plugin for you through paid services.

Apart from that, I believe you would need to wait for those issues mentioned before to be implemented.

Kind regards,  
Felipe Kraemer


author: mrgui
body: Thanks Felipe. Are there any options/workarounds for us?
Pulling LFS files error: Check that you have proper access to the repository
Asked by V0odo0:

Today I'm unable to pull my LFS files with the following error:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c lfs.customtransfer.bitbucket-media-api.path=git-lfs-bitbucket-media-api lfs pull  
batch response: Authorization error: <https://XXX@bitbucket.org/XXX/ptc-pro-tactical-constructor.git/info/lfs/objects/batch>

Problem is related to LFS files only. Everything was fine just yesterday. The only thing that was changed is upgraded plan from free to premium.

There is a workaround or should be considered as bug?


Answers:
author: Liang Peng
body: I solved this problem by the following command:

git config --add lfs.url **[http://XXX@bitbucket.org/XXX/repo.git/info/lfs/objects/batch](https://XXX@bitbucket.org/XXX/ptc-pro-tactical-constructor.git/info/lfs/objects/batch)**  
**Pay attention to the http protocal.**  
**this article give me some inspiration:**  
[manage_large_binaries_with_git_lfs](http://mmb.irbbarcelona.org/gitlab/help/workflow/lfs/manage_large_binaries_with_git_lfs.md)  
If you push a LFS object to a project and you receive an error similar to: `Post <URL>/info/lfs/objects/batch: dial tcp IP: getsockopt: connection refused`, the LFS client is trying to reach GitLab through HTTPS. However, your GitLab instance is being served on HTTP.

This behaviour is caused by Git LFS using HTTPS connections by default when a `lfsurl` is not set in the Git config.

To prevent this from happening, set the lfs url in project Git config:


author: Daniel Todorov
body: We are facing the same issue from Friday, when our Bamboo server try to checkout our repos. LFS is failing with:

**batch response: Authorization error: [https://XXX@bitbucket.org/XXX/repo.git/info/lfs/objects/batch](https://XXX@bitbucket.org/XXX/ptc-pro-tactical-constructor.git/info/lfs/objects/batch)**

Nothing is changed from our side.

Bamboo version: 7.0.6
Sourcetree UI glitches
Asked by Indy:

When I'm moving a mouse cursor through the program, the UI sometimes doesn't show properly (mostly the text size will enlarge and can't be read) just like it's shown in this [image](https://i.imgur.com/JER2zMS.png "image"). This issue also happens to the setup installer. My Sourcetree version is 3.4.5.


Answers:
author: Ryan Palmer
body: There's a thread on MS too [https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2\&rtAction=1627307861067](https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2&rtAction=1627307861067)

comments: author: Slava Shiliak
body: The answer there solved the issue for me


author: Ryan Palmer
body: Me too! thanks for pointing it out


author: aeldron
body: As obscure as it seems, disabling Nahimic services did the trick for me.

1. Type 'System Configuration' on your Windows search
2. Find Nahimic service in the Services tab, disable it. It will ask for a Windows restart

![nahimic_service.png](https://community.atlassian.com/t5/image/serverpage/image-id/168099i45214B8C304B3F74/image-size/large?v=v2&px=999 "nahimic_service.png")

comments: author: Malgorzata Jesionowska
body: I found it elsewhere and only came to copy paste that solution here... but you were faster ;) That solved the issue for me (I use a brand new Dell G15, so apparently whatever this sound service is and does it came to me straight from Dell).  

\* Click the Windows icon  
\* Type services  
\* Right click Services app  
\* Click Run as administrator  
\* Scroll down to Nahimic  
\* Right click for Properties  
\* Change Startup type to Disabled to stop the service  
\* Click Apply- OK


author: Ryan Palmer
body: Me too! So frustrating. I was about to reinstall, I won't bother now. If it is any use, I have an RTX 30 series?

comments: author: Dave_pilot
body: i have a 3090


author: Dave_pilot
body: I have the exact same problem! i already tried to completely uninstall sourcetree and reinstall it. didn't fix it.

comments: author: Ryan Palmer
body: This is fixed by following the advice in this thread (essentially just uninstalling Asus Sonic Radar / Studio) [https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2\&rtAction=1627307861067](https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2&rtAction=1627307861067)


author: nakorndev
body: 2070 Super got this problem too.

comments: author: Ryan Palmer
body: This is fixed by following the advice in this thread (essentially just uninstalling Asus Sonic Radar / Studio) [https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2\&rtAction=1627307861067](https://answers.microsoft.com/en-us/windows/forum/all/windows-10-ui-glitch/73a388ee-d097-4ab3-913d-f5bc8e4ac205?page=2&rtAction=1627307861067)
"push changes immediately" option
Asked by Pedro Mota:

is it possible "push changes immediately" option be checked by default?

when I do a commit need to check all the time the checkbox


Answers:
author: Walter Steed
body: I think i found the answer. under Tools-Options, on the General Tab, scroll all the way to the bottom, in the "Commit Settings" area, there's a checkbox "Push to default/origin remote when committing". I checked this and "Push changes immediately..." seems to default to checked now.


author: iuksystems
body: Me too, this would be very useful. It's company policy to do this and would be great if it would default to whatever you last checked...


author: Pedro Mota
body: any news?
???: fatal: remote error: CAPTCHA????????
Asked by ????:

bitbucket??sourcetree???????????????????????????

???????????????

???: fatal: remote error: CAPTCHA????????  
???? Bitbucket  
???????????????????????????????????CAPTCHA????????????????????????????????????????????????????????????????????


Answers:
author: ????
body: ?????????????????????  
Sourcetree????????????????????????????


author: ????
body: ???????URL????????

ssh -T git@bitbucket.org??????????????????????????

????????????????

ssh: connect to host bitbucket.org port 22: Connection refused

?sourcwetree?????????????????

??:  
???: fatal: Could not read from remote repository.

Please make sure you have the correct access rights  
and the repository exists.

comments: author: K. Yamamoto
body: ???????????????22??????????????????

??????????????????????????????????????

<https://support.atlassian.com/ja/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/> ?????????

????????????????????????<https://support.atlassian.com/ja/bitbucket-cloud/docs/troubleshoot-ssh-issues/> \> **??? 22 ????????????** ????????????????????SSH???????????????

    Host bitbucket.org  Hostname  altssh.bitbucket.org  Port  443


author: ????
body: ??????????????  
1.??? 22 ????????????????URL????????????????

2.???????????????????

Host bitbucket.org  
Hostname altssh.bitbucket.org  
Port 443


author: K. Yamamoto
body: ????Sourcetree?????????????????????????????????????????????????????????????????SSH?????Sourcetree??????????????????????

?????? <https://support.atlassian.com/ja/bitbucket-cloud/docs/set-up-an-ssh-key/> ???????????


author: ????
body: ??????????????????????????????


Tags: language-ja
Personal Access Tokens - Sourcetree and Bitbucket Server
Asked by Stu:

Hello all,

We are using Bitbucket server with Sourcetree clients. Our user accounts are setup to use active directory. When we change out network passwords we keep trigging the Bitbucket captcha because the Sourcetree GIT credential manager isn't in sync . So we then need to go into Sourcetree and delete all the saved passwords and reset the account password.

I see that Sourcetree can use personal access tokens (which i think would help me out), but it is not available when connecting to Sourcetree to Bitbucket Server, its only available when the host is GitLab or Azure. Some of our other GIT clients are able to do this, so maybe I am missing something

Is there any way to use the personal access tokens when connecting from Sourcetree to Bitbucket Server or is there another way to connect to our Bitbucket Server that i am not aware of that would stop tripping the captcha?

Thanks in advance!


Answers:
author: John Morales
body: Hi Stu, we are using BitBucket Personal Access Tokens with Sourcetree. Are you still encountering an issue?

comments: author: Stu
body: Hi John, yes we are still having the issue and thanks for the reply. I don't see an option to use personal access tokens with Sourcetree and Bitbucket, only Sourcetree and GitLab. Please see the attached pics, maybe I am looking in the wrong place?

![GitLab.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/158312i8D603F312ADD5CB7/image-size/large?v=v2&px=999 "GitLab.JPG")![BitBucketServer.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/158313iC2169C9AF6372539/image-size/large?v=v2&px=999 "BitBucketServer.JPG")![BitBucket.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/158314i7AB341BC56A9BE6A/image-size/large?v=v2&px=999 "BitBucket.JPG")
SourceTree3????????????
Asked by yadashu:

SourceTree3.0???????????????

??????????Bitbucket????????????????????

windows: 10

????????

![2021-07-13_153024.png](https://community.atlassian.com/t5/image/serverpage/image-id/151115i8A0D99367837F817/image-size/large?v=v2&px=999 "2021-07-13_153024.png")

![2021-07-13_153044.png](https://community.atlassian.com/t5/image/serverpage/image-id/151116i52B99E7062E9EF02/image-size/large?v=v2&px=999 "2021-07-13_153044.png")

???Bitbucket???????????????

???????????????


Answers:
author: Rick Li
body: ?????????????????????????

???????????????????????????????

* [SourceTree??????????Registration????????????](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree%E3%81%AE%E3%82%A4%E3%83%B3%E3%82%B9%E3%83%88%E3%83%BC%E3%83%AB%E6%99%82%E3%81%AB-Registration%E7%94%BB%E9%9D%A2%E3%81%AE%E3%83%AD%E3%82%B0%E3%82%A4%E3%83%B3%E3%81%A7%E5%A4%B1%E6%95%97%E3%81%99%E3%82%8B/qaq-p/1015740)

????????????????
Can't login anymore
Asked by adark:

Not sure what changed because I didn't change anything but suddenly Sourcetree doesn't let me login anymore to pull/fetch from my repo.

I updated Sourcetree just now to the latest version.

I'm on Windows.

My settings on Sourcetree are these:

Sourcetree -\> repository settings  

I have my repository path with https://x@bitbucket.org/x/repo.git

it's configured with Optional extended integration where I see my Remote account correct.

Sourcetree -\> Tools -\> Options -\> Authentication

under Accounts I have my account with correct info

Protocol: HTTPS

Authentication: Basic

this account is set as default

if I edit anything here it asks me to login and that works. I did refresh password already and it says "Authentication OK".

I did setup a Bitbucket App Password.

if I fetch or do anything else the authentication prompt will fail all the times, login fails.

What am I missing?

Thanks


Answers:
author: Kunal Prakash
body: Hi [@adark](/t5/user/viewprofilepage/user-id/2477824) I had a similar problem recently, I was getting a "Too many invalid password attempts. Log in at <https://id.atlassian.com/> to restore access." error.

My solution was to go to the main menu, Tools \> Options \> Git tab then update my Git version using the "Update Embedded" button.

I don't know if this will fix your issue since you haven't mentioned any specific error messages, but it's worth a try.

comments: author: adark
body: Thank you, it was actually that simple.


author: Patricia Karch
body: Is useful in getting into compassmanager.com
How do I turn off the pop-ups?
Asked by Dave Taylor:

How do I turn off the pop-ups? They are incredibly annoying!! This makes reading the page very difficult


Answers:
author: Kristian Klima
body: Hi [@Dave Taylor](/t5/user/viewprofilepage/user-id/619786)

You can't.

Yes, they are extremely annoying :)


author: Nicolas Grossi
body: [@Dave Taylor](/t5/user/viewprofilepage/user-id/619786) Welcome! You might take a look at this link: <https://community.atlassian.com/t5/Confluence-questions/Disable-Pop-Up-Notification/qaq-p/1782202>

HTH

Nicolas


Tags: cloud

confluence-cloud
Finding pages owned by current user
Asked by Hannah Rayer:

Hi -

Is it possible to find all of the confluence pages owned by me? At the top of each page it shows who owns the page, and you can transfer ownership, but I can't find a way to show a list of all of the pages that I own. I changed roles and I've transferred ownership of all the obvious pages but we keep finding ones that have not yet been changed.

We are on the standard plan so we don't have access to the Content Manager functionality to manage all user content but I would have thought there is a way for me to find my own content.

Any insight or advice would be much appreciated.

Thanks :-)


Answers:
author: Nicolas Grossi
body: [@Hannah Rayer](/t5/user/viewprofilepage/user-id/1401100) Take a look at this link: <https://community.atlassian.com/t5/Confluence-questions/How-to-find-list-of-pages-created-by-specific-user-in-confluence/qaq-p/1247759>

HTH

Nicolas


Tags: cloud

confluence-cloud
Is Confluence whiteboards going to stop or not?
Asked by Natascha Hartendorf:

Hi there. We are working with a Confluence whiteboard for our daily startup.

A while ago there was a message in my screen that whiteboards was going to stop. The message is gone now and nowhere I can find information that the option of whiteboards is going to stop.

So my question is: to stop or not to stop :)

![dagstartbord.png](https://community.atlassian.com/t5/image/serverpage/image-id/333308iA67BA58068829319/image-size/large?v=v2&px=999 "dagstartbord.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Natascha Hartendorf](/t5/user/viewprofilepage/user-id/5403948) ,

for my knowledge, confluence whiteboard is something that Atlassian is continuosly improving as new great feature so I don't think that is something going to stop.

Please, join the following group <https://community.atlassian.com/t5/Confluence-Whiteboards/gh-p/confluence-whiteboards> to stay up to date about the new features relted to whiteboards.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud