youngmon/atlassian-qna huggingface dataset:
confluence home folder
Asked by Hsu Yao Chang:

Dear Support Team,

We try to copy another website folder into confluence home path at the /opt/atlassian/confluence/confluence , and then run the website by [http://192.168.0.3/confluence/translate](http://192.168.0.3/confluence/translate,)/index.php , but it can not work. It show the php source code . Does it mean we can not copy another website into confluence home folder ? Thanks a lot.


Answers:
author: Nic Brough -Adaptavist-
body: Confluence's Tomcat is built for running Confluence, not random sites you drop into it, especially when they're built with a different technology. You haven't given the Tomcat any chance of running it - there's no php in it unless you install support for it.

You should run your website on a proper web server and then, if you want to include Confluence alongside or within it, use a proxy to make them appear as a single site.


Tags: confluence-administration
Linking to JIRA Test Execution in Confluence
Asked by Alexandre Juneau:

When copying a link of a JIRA Test into Confluence the system automatically generates a "nice overview link box":

\<priority icon / test number / test title / test status\>

But when copying a link of the same JIRA Test but one of its Test Executions we don't get the automatically generated "nice overview link box" we only see the link in Confluence (i.e.: [https://jira/secure/enav/#/2891?query=issue%3DEPS-2390\&offset=1](https://jira/secure/enav/#/2891?query=issue%3DEPS-2390&offset=1))

Is there a way for both links to generate the "nice overview link box" in Confluence?

Thanks,  
Alex  
[](https://community.atlassian.com/t5/Confluence-questions/Linking-to-JIRA-Test-Execution-in-Confluence/qaq-p/359145?attachment-id=12978){#link_1185a561501cf9}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60693/1/Screen%20Shot%202017-03-03%20at%2010.02.39.png){#display_1185a561501cf9_0}


Answers:
author: Arun Ravindran
body: Hi Alexandre

Thanks for your interest in Zephyr.

Unfortunately I was not able to view the contents of the secure link you have mentioned above to further answer your query "[https://jira/secure/enav/#/2891?query=issue%3DEPS-2390\&offset=1](https://jira/secure/enav/#/2891?query=issue%3DEPS-2390&offset=1)"

Anyhow we have a product of ours called Zephyr Blueprints that integrates test related metrics from JIRA to the confluence page

<https://zephyrdocs.atlassian.net/wiki/display/ZBP/Zephyr+Blueprints+for+Confluence+Documentation+Home>

Please refer the link above and see if it fits your need

Thanks

ZephyrSupport

comments: author: Vasanth Selvarajan
body: Hi Arun,

Dont you have the product Zephyr Blueprints integrated with Confluence cloud?

Thanks,

Vasanth


author: SANDEEP SINGH
body: Hi Arun,

As an confluence Site Administator, can't see Zephyr blueprints under "General Configuration" as said in the below link

<https://zephyrdocs.atlassian.net/wiki/spaces/ZBP/pages/17760293/Integrating+Zephyr+Squad+with+Zephyr+Blueprints+for+Confluence>

![zephyr blueprint.png](https://community.atlassian.com/t5/image/serverpage/image-id/159061iAF354B63DBAF3227/image-size/large?v=v2&px=999 "zephyr blueprint.png")

Please guide here.

Regards,

Sandeep


author: Thomas Schlegel
body: OK, since I'm not using Zepir, I can't help you. Add a Zephir tag to your question, so people can find it better.

Good luck

Thomas


author: Alexandre Juneau
body: Hi Thomas,

Sorry should have been more precise.

We are using the Zephir plug-in in JIRA to create Tests and Test-Cycles.

Here's an example of the automatically generated "nice overview link box" in Confluence:

Screen Shot 2017-03-03 at 10.02.39.png


author: Thomas Schlegel
body: Hi Alexandre,

what do you mean with "JIRA Test"? Do you have a plugin installed which is creating these links?

Thomas


Tags: zephyr
Can I only give the space member only view, or only upload, no download permission?
Asked by Lei Jiang:

Hi Team,

In Confluence, can I give the space member only view permission, or only upload permission, no download permission?

I only see the Add or Delete permission in Space Permission.

Thanks.

Regards.

Lei


Answers:
author: Nic Brough -Adaptavist-
body: If a user can see a page (or attachment), then they have already downloaded it. Their browser has got a downloaded copy so it can render it.

comments: author: Lei Jiang
body: I know that I can set restrictions to allow users to view or edit page.

Is there any way that I can restrict a user to download or upload files?

Lei


author: Lei Jiang
body: I know that I can set restrictions to allow users to view or edit page.

Is there any way that I can restrict a user to download or upload files?

Lei


author: Nic Brough -Adaptavist-
body: Space permissions control if a user can upload attachments.

I've already answered download - if a user can see the contents in their browser, they already have downloaded it.


Tags: confluence-administration
Create space index page in another space
Asked by Bomin Nie:

My team has a space, and now I'm asked to give all the page links in another space. Is there any way to create my team space index page in another space, and also it's updated dynamically.


Answers:
author: Niclas Sandstroem
body: Yes it's possible. Easiest would be that you have a page in the highest level in the space that do Children display then you just put a macro in that other space following this.

<https://confluence.atlassian.com/doc/include-page-macro-139514.html>

I would personally utilise this free plugin to display my space content in a more visual manner.

<https://marketplace.atlassian.com/plugins/com.refinedwiki.confluence.plugins.uitoolkit/server/overview>

The following macro could also be out of interest for you <https://confluence.atlassian.com/doc/excerpt-macro-148062.html>

Good luck!
Restrict questions to spaces
Asked by Mike Francis:

I would like to inherit the security of a space to questions. I have a space restricted to a group of users, but when a question is added to the space anyone can still see it across all groups. The security access works for all pages and content in the space, but 'questions' does not inherit the space security. Any ideas?


Answers:
author: carolyn french
body: Hi Mike,

Do you have the documentation theme or a custom theme?

From the [Atlassian documentation page](https://confluence.atlassian.com/questions/questions-and-answers-407724478.html#QuestionsandAnswers-spacequestions):

Note: Viewing questions in a space is not available in the documentation theme ([find out why](https://confluence.atlassian.com/confkb/blog/2012/12/advance-warning-of-plans-to-merge-documentation-theme-with-the-default-theme)), and may not be available in some third party or custom themes.

Hopes this helps solve the mystery!


Tags: cloud

confluence-cloud

questions-for-confluence
Anyone else having issues with Macro Toolbox since the last Confluence update
Asked by Arthur Mack:

While the tabs seem to be working they have issues in displaying the content of some page includes i have in the tab that have pages with say JIRA filters or page properties report. The error I get with the page properties report is *"Error while fetching page properties report data: Forbidden"*While the page includes with JIRA filters are juts simply blank. Even if I simply put the content into the tab with no page includes it does not work anymore.


Answers:
author: Tim
body: Hi Art,

The last Confluence update caused issues with some of our macros. We've since had to rebuild them from the ground up using a different approach so they'd be compatible with the recent Confluence improvements. These changes are already live so the macros are working again, however the new approach has introduced some bugs such as the one you've described above (I've been able to reproduce it).

I've raised an issue with Atlassian to follow this up as it appears likely to be an issue to resolve on their end -- I'll keep you updated as it progresses.

comments: author: Arthur Mack
body: Thanks Tim. I hope Atlassian get to it ASAP as we rely pretty heavily on your excellent plugin.

Art


author: Rob Hayward
body: [@Tim](/t5/user/viewprofilepage/user-id/510087) Hi Tim, any update here? When trying to use your plug-in I'm getting "App is not responding. Wait or [cancel](https://softbank.atlassian.net/wiki/spaces/WHIS/overview#)?"


Tags: confluence-cloud

cloud
Cloud account deleted - it is possible to reactivate?
Asked by Rafael Figueiredo:

Hello,

I'm trying to pay my billing but I cant acess my portal. When i've checked my email Ive see a message saying that my account was deleted 28-feb.

I'm wondering if it is possible to reactivate with some backup.

I had a ton of important info in Confluence.

And I cant open a ticket on Cloud support because i dont have valid SEN, my old number expires.

Thanks


Answers:
author: Niclas Sandstroem
body: Hi Rafael,

Since this is a matter of urgency try contacting <https://www.atlassian.com/company/contact/purchasing-licensing> see if they can assist you with this.

You could for example open a support ticket with answers.atlassian.com as URL and try to get in contact that way also.

Good luck!


Tags: cloud

confluence-cloud

jira-cloud
Equal sign
Asked by Oksana Gartvich:

Hi, cannot search for rc=6 or any rc=n in WIKI, is there any solution except workarounds that I know : "rc=6", rc\\=6, rc 6?  
[](https://community.atlassian.com/t5/Confluence-questions/Equal-sign/qaq-p/222791?attachment-id=3867){#link_118f62bf51f222}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/37736/1/Screen%20Shot%202017-03-06%20at%2023.22.14.png){#display_118f62bf51f222_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Equal-sign/qaq-p/222791?attachment-id=3868){#link_118f62bf51f222_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/37736/2/Screen%20Shot%202017-03-06%20at%2023.22.42.png){#display_118f62bf51f222_2}


Answers:
author: Niclas Sandstroem
body: What happens if you try "rc?6". <https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html>

[](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html)

comments: author: Oksana Gartvich
body: Hi, thanks, it gives zero results it's not working. Not like the workarounds I gave. We are preparing WIKI for our product support team and want to make it as intuitive and simple as possible.

Most of search engines work fine with "=" , for search like project=name the use ":" instead of "=".


author: Niclas Sandstroem
body: @Oksana Gartvich wierd it works fine for me... I'm on Confluence 6.0.3 when I tried.

Screen Shot 2017-03-06 at 23.22.42.pngScreen Shot 2017-03-06 at 23.22.14.png


author: Oksana Gartvich
body: Probably different versions. Thanks!
How do I get a link to an Excel spreadsheet to open in Excel?
Asked by Debra Hicks:

Hi,

How do I get a link to an Excel spreadsheet to open in Excel?

Thanks!


Answers:
author: Debra Hicks
body: I found that if you right-click on the link and select **Open in a new tab** it opens in Excel. So now I have added the text: Right-click on the link above to open in Excel.

comments: author: Lisa Schaffer
body: Hi,

I am using Confluence 6.8.2 - does anyone know if this was fixed in any recent version, or do we still need to do a workaround as Debra suggests?

It works fine in Confluence 6.0.6.

Thanks!


author: Nic Brough -Adaptavist-
body: There is no "fix"in Confluence, as it's nothing to do with Confluence. As Debra has done, you have to set your browser to open files with excel.


author: Nic Brough -Adaptavist-
body: Make sure your browser understands it should open excel files in excel.

comments: author: Debra Hicks
body: Very funny, thanks. Now I need to make sure it works for all of the other browsers and 300 users.


author: Nic Brough -Adaptavist-
body: Funny how? I'm just pointing out that the choice of program that **your** machine makes to open a specific file type depends on what you've told it to do.
Confluence Wiki page Label bulk application
Asked by Greg Della-Croce:

I am looking for a solution to the problem of pages without labels.

I can get a list of pages that do not have labels, about 19,000 of them in our Wiki.

1. I need to know if there is a way to create lists of pages and bulk apply standard labels to those pages.
2. I also need to know if there is a way to mandate that when a page is created that the creator must add at least one of a standard set of labels.

Thank you for your help!


Answers:
author: Julia Erdel
body: Hi Greg,

thanks for the question. I had the same. I would like to know how you got the list of unlabeled sites?

Regards

Julia

comments: author: James Dellow
body: Unless you can find an existing add-on that can do this, after trying to create a [CQL query](https://developer.atlassian.com/confdev/confluence-server-rest-api/advanced-searching-using-cql) to do this it may be a case of extracting a list of all pages and then filtering out those that don't have labels.


author: Greg Della-Croce
body: Julia, Sorry it took my a while to get back to you. Try this: type:page NOT labelText:\[a TO z\] NOT labelText:\[0 TO 9\]


author: Per L?fgren (Qlik)
body: I manged to do this through the API without any add-ons. Had some problems at first because the Atlassian code did not not work according to the documentation. Had to be modified when used on a windows machine or through the Confluence rest API browser. <https://answers.atlassian.com/questions/56038856>

That covers the first step. All you need after that is the pageid's on the pages you want to modify and create a loop script or bat file

//Per


author: James Dellow
body: Have you checked any of the add-ons in the marketplace for label management?

[https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=labels](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=labels)

Alternatively, you could try <https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/server/overview>


Tags: confluence-administration

label
Question about Attachments Labels
Asked by Sridhar Hanumanthu:

I am using the attachments Macro in certain pages, some pages are restricted for certain users with Read Only option, now those user are able to view the pages and not able to edit the page, that is good, but under attachments they are able too view/edit the labels, is there any possibility of hiding these labels or making the labels read only?


Answers:
author: Julia Erdel
body: Hi Sridhar,

try the hidenelements Plugin. It is for free.

<https://marketplace.atlassian.com/plugins/de.scandio.confluence.plugins.hideelements-macro/server/overview>

You can hide different elements of a page including labels.

Regards

Julia
How can I see visitors of my pages?
Asked by Manfred Zuber:

I would like to see who acccessed / only viewed my Confluence pages.

Is there a function, list, alert etc. to do this?


Answers:
author: Niclas Sandstroem
body: Hi you could try the recommended solution described here.

<https://confluence.atlassian.com/confkb/how-to-enable-user-access-logging-182943.html>

Good luck!


author: Thomas Schlegel
body: I don't know of such a function in Confluence. I think, you have to analyze access logs from Tomcat or Apache for that.

But in our company, such a thing would be prohibited because of our works council...

Good luck

Thomas


author: Manfred Zuber
body: Hi Thomas

and thxs for your prompt answer.

I'm more interested in the name :wink:

And I think we can only use functions which are provided company internal and not from the market place ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Cheers, Manfred.


author: Thomas Schlegel
body: Hallo Manfred,

do you need the number of visitors or the user's name?

If you just need the number, there's a free plugin called tracking (<https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.tracking/server/overview>) we use for that.

Regards

Thomas


Tags: confluence-administration
confluence pdf-export does not show jira-macro images
Asked by Holger Velke:

A pdf-export of a confluence page, containing JIRA issues using the JIRA-macro does not show images that are JIRA attachments.

During the pdf-export the JIRA access-log shows HTTP GET requests for the missing images with response code 302 (not found).

A application link between JIRA an Confluence is established using OAuth with impersonation in both directions.

Is this a configuration problem or a bug?


Answers:
author: Holger Velke
body: The problem is <https://jira.atlassian.com/browse/CONFSERVER-37123>


author: Stefan Anghel
body: [@michael_topic](/t5/user/viewprofilepage/user-id/3863494) Can confirm, stopped working altogether.

Earlier versions seemed affected by the presence of a Table of Contents macro on the same page, but that no longer seems to be the case.

Please see and vote <https://jira.atlassian.com/browse/CONFSERVER-39519>


author: michael_topic
body: Not seeing the Jira application link ticket statuses in PDF exports of Confluence Product Requirements, where I have embedded the application link as a Jira object in a table cell. Sometimes I do, mostly I don't. I just see a raw URL to the ticket.![Screenshot 2020-04-14 at 14.12.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/90332i2E89CE096CC12ABF/image-size/large?v=v2&px=999 "Screenshot 2020-04-14 at 14.12.32.png")


author: pemontto
body: Having the same issue after updating base paths for Jira and Confluence


author: Rilwan Ahmed
body: Make sure you have set correct server base url incase you are using context path in the server.

Read more here: <https://confluence.atlassian.com/pages/editpage.action?pageId=148592>


author: Thomas Schlegel
body: Hi Holger,

maybe this is your problem: <https://jira.atlassian.com/browse/CONF-33020>

There is a workaround for the problem, but the problem itself is not solved yet.

comments: author: Holger Velke
body: Hi Thomas,

[CONF-33020](https://jira.atlassian.com/browse/CONF-33020) is not to the problem. The URL of the JIRA attached images is reachable. The problem is that but the Confluence PDF export request the JIRA attachments images without authentication.


author: Thomas Schlegel
body: Hmm, I think, it is better to ask official Atlassian Support with that question (<https://support.atlassian.com/help/>). They can look at your logfiles and configurations and so on.

Maybe they know about this problem already.

Good Luck

Thomas


Tags: confluence-administration
How can you set the confluence -> hipchat notification to report on page rather than space updates
Asked by Paul Bishop:

We don't want to restructure our confluence spaces


Answers:
author: Niclas Sandstroem
body: Could you contemplate creating a space with empty page and do include page from the space you update? Else maybe <https://marketplace.atlassian.com/plugins/ac-koa-hipchat-mailroom/cloud/overview?_ga=1.141351223.441177499.1477423813> could be a solution for you to receive updates.


Tags: cloud

confluence-cloud
Confluence - how to backup database
Asked by Chris Worthington:

When I installed Confluence on Windows, I didn't install MySQL or any other database. How do I backup the current db? Is it Sqlite?


Answers:
author: Stu Lees ____ REVYZ
body: For those of you, like me, who found this article when looking for resources on Confluence Cloud Backups - here's a fresh new article that we created outlinging 3 different methods (manual, script and app).  

<https://www.revyz.io/blog/how-to-backup-confluence>  

<br />


author: Nic Brough -Adaptavist-
body: Look at the "system information" page, that will tell you what the database is.

It is **probably** hsql though. You should migrate to a proper database, as hsql can fail without warning or backup. To do so, see <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

comments: author: Chris Worthington
body: Sure, we plan on using a real database system when we go live. Currently we're using a trial license but we've added some actual content.


author: Per L?fgren (Qlik)
body: There are many answers to this question. Using the build in confluence backup is one approach. Not advisable if the instance is large though.

If its a Confluence instance worth doing backup on I would advice moving your production site to Postgres. Doing that is a pretty straight forward approach.

1. Install a new confluence server with Postgre as DB
2. Do a complete backup of your current env
3. Restore the backup on the new env.

Atlassian has plenty of documentation regarding this that could be helpful.

Perhaps the easiest way to solve this is doing a complete backup of the server since if the database in conjunction with the confluence data needs to be and exact match. If not you might end up with corrupt DB data and that is a mess to clean up

Cheers

Per

comments: author: Chris Worthington
body: We're still using a trial edition; that's what we plan to do when we "go live" with an actual licensed edition. So it's a pretty small database as it is.

Do you have a recommendation for backing it up now? Currently we don't have a DBMS like Postgres or MySQL; I just chose defaults when we installed it.


author: Per L?fgren (Qlik)
body: I would not recommend it but you can backup the whole server using the built in backups in your case. It takes a complete backup that can be used for restore purpose. You can find it under http://your.confluenceserver.com/admin/dailybackupadmin.action

//Per


author: Chris Worthington
body: Thanks. Like I said, we'll eventually go with a real DBMS once we purchase Confluence.


Tags: backup

database
Restrict space deletion only to confluence administrators
Asked by Vinay Shekar S:

How can restrict deletion of space only to confluence-administrators group?

Space admin should still able to manage user permissions, delete pages and should not be able to delete whole space.

I know this feature is not available in confluence but can this be achieved through backend?

Regards

Vinay


Answers:
author: Julia Erdel
body: For me it would be also interesting to know. I hope someone will answer you.


Tags: permission

remove

space
set a date within a page and email on reaching that date
Asked by Nick Sharpley:

We are using Confluence as a policy repository and we would like to have email notification on reaching policy review dates.

So a simple email that triggers on a specified date with wording along the lines of "Policy document *xxxx*is due for review".


Answers:
author: James Dellow
body: Out of the box, generating the reminder email isn't possible.

However, you could try a couple of different approaches to track documents for review:

1. Use labels - e.g. "review-march-2018"
2. Use tasks and the task report - you would need to define a specific label and/or restrict to a specific space or set of spaces to filter out out user tasks. E.g. only report on tasks in your policy space that are labelled as "policy-for-review"

To generate an email notification you would need a custom solution. If you went down that path, you could actually add a custom content property for the review date and eliminate any confusion with other labels or tasks. It would then just be a case of polling Confluence once a day to check for pages that have reached the review date in order to trigger an email. You could even create a dashboard to report on all your policies.


Tags: cloud

confluence-cloud
Restricting Page Creation
Asked by Dana Buxbaum:

Is there a way to restrict creating pages in specific spaces?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can remove a user's right to create/edit pages in the space.

I suspect you mean further down in the tree though? That's a "no" I'm afraid. Confluence is aimed at collaborating with people and blocking page creation within a space for a user who can create in other places kind of goes against that (although there are perfectly valid use cases, there's a strong argument for "your spaces are not organised properly)