youngmon/atlassian-qna huggingface dataset:
What happens with JIRA Issue macro when changing URL for the Application Link?
Asked by Christoffer Karlsson:

Hi,

We have two different domains to our JIRA and we have an application link between Confluence and JIRA.

We need to change the URL in that Application Link and use the other JIRA domain. What will happen to all the already existing links to JIRA issues used with the JIRA Issue macro? Will they re-direct and work since it's still the same JIRA?

NOTE: JIRA Issue macro, not JIRA Issues macro.

Best regards

Christoffer


Answers:
author: C. Faysal
body: hey.

i think application links are generating sth like a key wich will cause a failure if you change the URLS from any of the linked applications.

see this KB:

<https://confluence.atlassian.com/display/JIRAKB/How+to+remove+Application+link+directly+through+database>

you may need to re-create the links to make everything work as usual again

have look at this:

<https://confluence.atlassian.com/display/JIRA/Editing+an+Application+Link>
> Update the application details as desired. Please note, **you cannot update the Application Type nor the Application URL**

comments: author: Christoffer Karlsson
body: Thanks for your input!

I also found out there are some bugs regarding changing the name of the application link which is good to be aware of:  
<https://jira.atlassian.com/browse/CONF-25329>

<https://jira.atlassian.com/browse/CONF-27999>

But I also found out it's easy to search in Confluence for pages were a specific macro is being used. Like:

macroName: jiraissue\*

I found out there were not to many pages using the macro, so I think I'll be safe to manually update them afterwards.

Thanks.

BR

Christoffer


Tags: application-link

confluence-administration

jira
not able to find install or upload plugin option on manage add-ons page in stash 2.4.1
Asked by Suman Rai:

Hi,

I upgraded my Stash server to 2.4.1, but not able to find install/uninstall or upload plugin option on 'manage add-ons' page. Can some one please help this?

Thanks

Suman


Answers:
author: Suman Rai
body: Now I am able to see all options...Some one from my team had removed the sys-admin permission for most of the usual admins... Please ignore this question now.

Thanks

Suman


author: Suman Rai
body: Hi Jobin,

I am unable to add the screen shot here. Issue I am facing is, I upgraded my Stash to 2.4.1 and UPM is now at v2.10.2. When I went to upload a new hook from 'Manage Add-ons' page, on the top left screen we had earlier two links "upload add-on" and "Build a new add-on". Now I am only seeing 'Build a new add-on".

Also I am not finding any thing in the log as well.

Thanks

Suman


author: Jobin Kuruvilla [Adaptavist]
body: Can you add a screenhot?
Character Encoding Issue with Search in Confluence 5.1
Asked by Charles Chappell:

Using Confluence 5.1, we're experiencing an issue when attempting to search in high character languages (Japanese in this case) where both the suggested search keyword and search box input on the search page are displaying broken characters.

?????????? becomes ??????????????????????????????

The usual checks all come back positive for configuration being correct, and we can edit pages normally in high characters; only searching causes issues.

The server is a Windows server and is using IIS/Tomcat Connector to proxy the requests to the confluence instance.


Answers:
author: Joachim Ooi
body: Hi Charles... have you tried running Encoding Test already? It will help you to determine where the problem is coming from. Access the Encoding Test page via the **\<confluence base-url\>/admin/encodingtest.action** page on your Confluence instance. You will be required to copy and paste a line of text and submit a form. The test will take the text and pass it through Confluence, the application server and the database, and return the results.

A successful encoding test will not show you any errors.

If everything is showing fine, then you will need to check on these 3 possibilities:

1. Database side - <https://confluence.atlassian.com/display/DOC/Configuring+Database+Character+Encoding>
2. Application server - <https://confluence.atlassian.com/display/DOC/Configuring+URL+Encoding+on+Tomcat+Application+Server>
3. Web application (Confluence) - <https://confluence.atlassian.com/display/DOC/Configuring+Character+Encoding>

comments: author: Charles Chappell
body: As it turns out... I had upgraded Confluence recently, and left out the UTF-8 URL Encoding flags in Tomcat's server.xml. (2) in the list above solved the issue for me.

Thanks for the reminder, even when we know something needs to be done, it's easy to forget sometimes in practise.


Tags: character

encoding

search
Is anyone having trouble editing macros in Chrome?
Asked by epohl:

I've used Chrome with Confluence successfully for ages, but now I can't edit macros. Page editing is fine, but when I go to add a macro, there is no vertical scroll bar in the edit macro popup so I can't get to all the settings.

**Has anyone experienced and solved this problem?**

Confluence 4.3.2

Chrome Version 26.0.1410.65

MacOS 10.8.3


Answers:
author: epohl
body: Adding the CSS snippet documented here (we use the documentation theme) worked for me :-)  

<https://jira.atlassian.com/browse/CONF-28415>


author: Ingvar ?rn
body: I have the same problem, Chrome Version 27.0.1453.94 m, Confluence 5.1.3 , already installed the editor-height-fix mentioned above. Have to use FF to edit macros :(

<br />


author: Consu
body: I have the same issue with the latest Chrome, none of the solutions proposed above seems to help. Is this a known issue buy Atlassian?


author: Jason Benton
body: I'm having the same issue using Chrome Version 28.0.1500.71 for Mac. I can edit them in FF and Safari.


author: Scott Curry
body: Same issue here. Not all macro controls are visible when editing macro properties. First noticed in Chrome 27 for Windows.


author: Nica Huestegge
body: Did you consider updating chrome? You mentioned aou were using 26.x, but there already is a 27.x.

Maybe that'll help.


author: epohl
body: I installed the Atlassian add-on (<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor-height-fix>) to see if it helped, but no luck. :-(


author: Nica Huestegge
body: Hi Eliane,

I've just downloaded chrome to check whether I can replicate your problem.

Mac OS X 10.8.3, Chrome 27.0.1453.93 and Confluence 4.3.

When I try to edit a page, the editing part of the page takes just abeut one third of the page - the rest is white. I can use the scrollbar there, though. So I would be able to do everything in a small window...

But I definitely have a vertical scrollbar in the "edit macro" window. the whole edit macro seems fine.

The Editing would absolutely bother me though, so I am happily changing back to firefox...

All the best,

Nica

comments: author: CharlesH
body: The editor region being very short in the latest version of Chrome is a known issue.

Fix here: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor-height-fix>

Discussion here: <https://answers.atlassian.com/questions/152787/confluence-edit-page-in-chrome-27-look-bad>


author: MJ
body: Have you noticed this functionality changing since a certain update of Chrome? Does clearing your browser cache or working from an incognito window resolve this issue?

comments: author: epohl
body: It's been going on a while and I didn't notice if it corresponded to a Chrome update.

Clearing the cache or using an incognito window make no difference.


Tags: confluence-administration
Confluence Jira macro unpastable
Asked by Scott Harman:

Hi guys

I'm trying to use a Jira macro in a confluence page - when I add and manually configure it, it works fine - but if I use the examples from <https://confluence.atlassian.com/display/CONF50/Confluence+Wiki+Markup+for+Macros#ConfluenceWikiMarkupforMacros-JIRAIssuesmacro> it fails to render correctly

![Issues Macro in page](https://dl.dropboxusercontent.com/u/7916275/Images/Customer%20Information%20Home%20-%20Customer%20Information%20-%20Quantel%20KB_2013-05-16_12-16-56.png)

I've changed it to point to my linked Jira instance, and set anonymous to false -

{jiraissues:url=[http://10.54.3.13/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?jqlQuery=labels+%3D+Scott_NZ+ORDER+BY+priority+DESC\&tempMax=1000](http://10.54.3.13/sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml?jqlQuery=labels+%3D+Scott_NZ+ORDER+BY+priority+DESC&tempMax=1000)\|columns=fixversion;summary;status;key\|anonymous=false}  

This is the real link I'm testing with, and it displays exactly the same

If I manually start typing it, I can put in the link provided and it works well - but I want to be able to template this, and generate it automatically.

Any thoughts?

Using confluence 5.02


Answers:
author: Joachim Ooi
body: Hi Scott,

Have you maybe tried it with a different machine or with a different browser? Want to see if this is an environmental issue or probably a browser cache issue.

By the way, do you have proxy configuration set up? It could also be that your proxy configuration is pointing to the incorrect address.

comments: author: Scott Harman
body: Hi Joachim,

I'm using Chrome with no proxy, and as I said - the autocomplete works fine - it's just copy/pasting fails to generate correctly.


author: Scott Harman
body: The underlying issue was clock values, so the jira instance was a few mins ahead of the confluence instance

Once resolved, the macros pasted correctly - this could be the same issue that was causing my other headaches
Get rid of page tree in sidebar?
Asked by Natalie Grant:

In the global theme, the configure sidebar option lets you add links and hide the top two default ones, but there's no way to do anything with the page tree (it vanishes in configure sidebar mode). These are really distracting because there isn't enough space to display them properly anyway. How do I get rid of them? (Or do I have to use documentation theme?) Thanks!


Answers:
author: SarahA
body: Hallo Natalie

There isn't any way of removing the page tree in the sidebar of the default theme. As you've suggested, the best way is to use the Documentation theme. You can then disable the page tree, and add your own links. There's no way to entirely disable the sidebar.

Cheers, Sarah


author: irfan uddin
body: I can select the documentation theme to get a more simple left hand side menu that only includes the page tree. But i couldnt figure out how to disable this page tree? can you explain how to do that?


Tags: cloud

confluence-cloud
upgrade 4.3.7 to 5.0 initialization of bean failed org.randombits.supplier.confluence
Asked by Mike Welch:

getting this in our error log after upgrading to confluence 5.0. We are running the latest version of this plugin 1.0.7. Any Ideas?

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'org.randombits.supplier.confluence.content.SpaceSupplier': Initialization of bean failed; nested exception is java.lang.TypeNotPresentException: Type com.atlassian.confluence.pages.templates.PageTemplate not present


Answers:
author: Mike Welch
body: Updated RB supplier to 1.0.8 version, issue resolved!


author: Mike Welch
body: Per Customware (ServiceRocket) this is a confirmed bug in the RB Supplier plugin when running with Java 7. A fix should be coming.


author: Yilin
body: You can try to clean the plugin cache :

Shut down Confluence, remove the following directories and restart the instance. See if the issue still persists:

\* \<confluence-home\>/bundled-plugins

\* \<confluence-home\>/plugin-cache

\* \<confluence-home\>/plugins-osgi-cache

\* \<confluence-home\>/plugins-temp

\* \<confluence-home\>/bundled-plugins_language

Or contact the plugin provider for support : <http://www.customware.net/services/support.html>

comments: author: Mike Welch
body: Tried removing the plugin dirs and restarting, same error. Will contact Customware. Thanks for the reply Yilin!


Tags: confluence-administration
When Will Confluence OnDemand Support Custom CNAME URLs
Asked by BJ Dierkes:

I see this Jira tracker is being completely ignored by Atlaissian:

<https://jira.atlassian.com/browse/AOD-5311>

What's the go with that? Hardly encouraging as a new customer that such an important issue to so many customers is hardly even acknowledged by Atlaissan.


Answers:
author: Nic Brough -Adaptavist-
body: They don't ignore issues. If they never wanted to do it, or had decided to ignore it, they'd have closed it.

What I can't tell you is how far up or down their priority list it is.

Bear in mind that those who desperately need this sort of thing always have the option of moving off OnDemand and hosting it themselves or moving to another hosting company that can do it for them.


author: Shane Speering
body: Well, its four years later and this feature is still not available.

I guess Nic you are incorrect in that they DO ignore issues.

This issue was accepted 6 years ago and still to this day has not been prioritised. <https://jira.atlassian.com/browse/CLOUD-6999>

Rather poor customer service if you ask me.

comments: author: Nic Brough -Adaptavist-
body: It's not "ignored", it's "not as important as other stuff". That's what a backlog is for.
Newbie question on linking personal tasks in Confluence to Jira/Greenhopper
Asked by Web Master:

Hello Atlassian community. I'm trying to see if there is a way I can create personal tasks in Confluence (eg. tasks assigned to me via an @ mention) and somehow have those tasks visible in Jira so that I can use Greenhopper with its Kanban board as a way to many my personal tasks. Appreciate any insights or best practices anyone can offer. Also, the Confluence documentation mentions a personal workbox with what looks like an letter tray icon in the title bar, but I don't see that icon in our setup, nor any place to "enable" a workbox in the Confluence administration console either. Again, appreciate any insights the community can offer. Thanks so much.


Answers:
author: Web Master
body: Problem answered - it can't be done.


author: Jeison
body: If you can't see the workbox tray icon in the header, In-App notifications may be disabled on your server. Go to **Confluence Admin \> In-App Notifications** and see whether the "displays in-app notifications" radio button is checked. If that doesn't work, have a look at your Manage Add-Ons page, one of the three plugins bellow might be disabled:

* Notifications and Tasks - Common Plugin

* Notifications and Tasks - Host Plugin

* Notifications and Tasks - Confluence Provider Plugin

If that's the case, re-enable them in the following order: Common Plugin, Host Plugin, Confluence Provider Plugin. For more information, see [Managing Tasks in Confluence docs](https://confluence.atlassian.com/display/AOD/Managing+Tasks+in+Confluence).

Regarding the ability to track Confluence tasks in JIRA or GreenHopper, I'm afraid that it won't work. You might want to work the other way around, creating issues in JIRA (thus being able to go Agile with them) and convert them into personal tasks in Confluence. Also, have a look at the [Managing Notifications in Confluence documentation](https://confluence.atlassian.com/display/AOD/Managing+Notifications+in+Confluence) for more information.

Hope it helps.

comments: author: Web Master
body: Thanks for the info!


Tags: cloud

confluence-cloud
conversion program installation on Confluence server for Visio Plugin for Confluence
Asked by John Alton:

What is an acceptable "conversion program" that needs to be installed on the Confluence server, to enable the Visio Plugin for Confluence to automatically convert the file to SVG format when IE rendering is not available?

\[Taken from the comment "(requires conversion program installation on Confluence server)"\]

thanks,   
john


Answers:
author: Sean King
body: [The Gliffy Plugin](https://marketplace.atlassian.com/plugins/com.gliffy.integration.confluence) gives you the ability the use and edit Visio files in confluence.


Tags: addon-org.swift.confluence.visio

bob-swift

confluence-administration

visio
Dropdown next to "Confluence" icon in title bar not working
Asked by Web Master:

I presume the icon to the left of the word "Confluence" in the blue title bar is some sort of dropdown menu (three short horizonal rows arranged vertically). But, when I click on it, I see a spinning wheel with the text "Loading ..." to the right of the spinning wheel. Any idea what is the proper behavior and what I can do? See same behavior in Chrome and FF. The other links to the right of the word "Confluence" are Spaces, People, and Create. Any insights appreciated. Thanks much.


Answers:
author: Web Master
body: Bug fixed.


author: Michael Knight
body: This was [a bug](https://jira.atlassian.com/browse/AOD-6541) introduced in the latest OnDemand update. You will need to [contact Support](https://support.atlassian.com) to have them fix it up for you.


Tags: cloud

confluence-cloud
Transformers pipeline content
Asked by Augusto Leao:

I'd like to intercept content before it is displayed, change some keywords and finally render it. Basicly its just to tranform the content before its printed. I have been looking for any sample code, or documentation about it, however I can not find any information on this at all.  

Someone point me to the right place? Has anyone coded anything like this?  

The only think I found is that confluence provide transformers pipeline but there is nothing about it.

Thanks,  


Answers:
author: Don Willis
body: [https://answers.atlassian.com/questions/31676/confluence-4-transformer-pipeline](/questions/31676/confluence-4-transformer-pipeline) provides a little detail on the transformer pipeline.


author: Matthew J. Horn
body: I can think of a way to do this by writing a macro and adding the macro to your page decorator. For example, rather than just having a line like:

$body

In your decorator, you could pass $body to a macro and print the results. The macro would do the transformation. This is just off the top of my head. There are probably much better ways to do it.


Tags: app
Hide Confluence sidebar default theme
Asked by Chris Ewe:

Hi,

is it possible to hide the sidebar in the defult theme?

With the documentation theme it's possible hide it.

Regards, Chris


Answers:
author: akiko_pusu
body: Hello.

I'm not familiar with CSS, but I've just modified my personal space style with Confluence default theme (not Documentation theme).

It seems sidebar is hidden.

I hope this would be any help...

```
div.theme-default .ia-splitter #main {    margin-left: 0px;}.ia-fixed-sidebar, .ia-splitter-left {    display: none;}div#main {    margin-left: 0px !important;}div#footer {  margin-left: 0px !important;}
```

comments: author: Jason Brison
body: This works for Confluence 6.3 also.


author: m
body: You can use the HTML macro and some CSS to hide it. You'll need to use an inspector to suss what is appropriate for your version of Confluence. For example, in 5.1:

```
&lt;style&gt;#splitter-sidebar {	width:0 !important;}#splitter-button,  #splitter .vsplitbar { 	display:none !important;}&lt;/style&gt;
```

comments: author: Jim Bethancourt
body: Works like a charm! Thanks!


author: Suyash Jain _Appfire_
body: it worked for me too. Thanks


author: Gina Groom
body: This too works like a charm:

```
div#full-height-container div.ia-splitter .ia-fixed-sidebar {display: none !important;visibility:hidden !important;}
```


author: LeAnne Katz
body: This works for 5.4 at least... maybe more - my admins just gave me this one and it works to get rid of the sidebar when you add it to your stylesheet.

div#splitter-sidebar {display: none;visibility:hidden;}

Copy the address of the Space Administration page first and save it somewhere you can access it whenever you want since you're going to be hiding the Space Tool button permanently.


author: Sean King
body: Push the "\[" key to minimize the sidebar. I recommend you don't totally remove the sidebar as it'll remove your Space Tools link.

You can use jQuery and add CSS to the space or site wide to set the sidebar to it's minimized state.

[Or if you're really set on removing the sidebar](https://confluence.atlassian.com/x/uI_3Ew)

comments: author: Manuela Raschke
body: We would like to do just that - minimize the sidebar when opening a certain space. How can I do that?


author: Ryan Goodwin
body: Hi Chris,

Can you clarify which version of Confluence you're asking about? I'm assuming 5.1.x but I don't want to assume.... I'm sure you know the saying...


Tags: confluence-administration
What's considered a large confluence installation?
Asked by Sean King:

I'm trying to determine whether or not we have a large confluence installation or not. Many times in plugin documentation it'll say that it won't work well in a large installation but they never say what that means.

This is my confluence usage:
\<th colspan="2" width="90%"\> \</th\>

|--------------------------------|--------|
| **Total Spaces**               | 620    |
| **Global Spaces**              | 157    |
| **Personal Spaces**            | 463    |
| **Content (All Versions)**     | 753710 |
| **Content (Current Versions)** | 61747  |
| **Local Users**                | 9662   |
| **Local Groups**               | 8439   |
| **Search Index Size**          | 334874 |

We have maybe between 2000-3000 unique users who use confluence every month. Is this considered large?


Answers:
author: m
body: Sean,

If you are at all unsure, talk to the add-on (plugin) vendor. You should be able to get contact information from Marketplace or UPM.

Why do I say this? The problems of a large installation can depend on how you use the plugin, the kind of plguin, and not necessarily on shear size. So given two plugins both of which warn against "large installations" --- only one may actually be an issue.

Your confluence installation is large I would say. I'm comparing it to our own CAC instance which houses all of Atlassian's documentation and KBs.

Mary


Tags: confluence-administration

metric
Confluence LaTeX
Asked by mironenko_rv:

The formulas are only displayed when you add a Wiki-markup  
What to do?

![](https://support.atlassian.com/secure/attachment/618198/ScreenHunter_11%20May.%2015%2015.47.gif)

![](https://support.atlassian.com/secure/attachment/618197/ScreenHunter_10%20May.%2015%2015.47.gif)


Answers:
author: Bruna Griebeler
body: Hi!

I'm not sure about which version of Latex plugin are you running, but try upgrading it: (Confluence Admin \> Plugins/Add-ons).

Before using XHML format to edit texts, Confluence used wiki-markup as default. So you if you are running an old version of this plugin it should use wiki markup to work.

So, try upgrading this plugin and check if the behavior persists: <https://marketplace.atlassian.com/search?q=latex>