youngmon/atlassian-qna huggingface dataset:
[Bug] Backtick markdown buggy
Asked by hirvitek:

Cannot use backticks to wrap code in any cards =\> \`hello\`

The UI freezes after I type \` and creates graphic artifacts. At the moment I am not able to use them.

System: Ubuntu 18.04.3 LTS

Browser: Chrome 79.0.3945.130 (64-bit)

It is pretty much happening randomly

Any help? Thanks

![screenshot-trello.com-2020.02.12-13_00_49.png](https://community.atlassian.com/t5/image/serverpage/image-id/85035i00AE8A4150550677/image-size/large?v=v2&px=999 "screenshot-trello.com-2020.02.12-13_00_49.png")![screenshot-trello.com-2020.02.12-13_01_02.png](https://community.atlassian.com/t5/image/serverpage/image-id/85036iB8EA3A926B9E3A06/image-size/large?v=v2&px=999 "screenshot-trello.com-2020.02.12-13_01_02.png")


Answers:
author: Andrzej Bogdanowicz
body: I have the same issue :(

This is happening only with Trello and I am also using backtick very frequently, and I have never had any problem.

Ubuntu 20.04.1 LTS

Chrome 85.0.4183.102


author: Vini
body: Hi there!

By looking at your first screenshot it seems that your OS is adding the sign to the letters. Do you happen to have other languages set up on your keyboard settings, that would allow for this to happen?

Also, by looking at your second screenshot, it seems that despite what you see on the edit field, Trello is recognizing the backticks and starting the code block in the first one it sees, and ending in the last one.

Do you face that issue if you copy and paste something like this: example \`code\` ?

If the issue does not happen by copy and pasting, we can determine that the issue is with the input and is likely related to your keyboard or keyboard settings. Would you mind playing around with it and letting me know how it goes?

comments: author: hirvitek
body: Unfortunately is still happening.

I am 100% sure is not an input problem as this is happening only with Trello. I am using backtick very frequently, and I have never had any problem.
Butler rule - creator change
Asked by T.J. Taylor:

Hello,

I will try and be as brief as possible with my situation. Hopefully you can point me in the right direction if this has already been covered or assist me if it's something new.

Started job, brought in Trello, found Butler (before Trello bought it). Was in charge of incorporating Trello in the day-to-day along with anything Butler related. I no longer work there, but occasionally provide support. I want to stay attached to one board and only one board to limit notifications. When I leave the other boards the Butler rules I've created stopped working, since my ID no longer sees that board. I need to transfer all this Butler work to someone else still there, make someone else Admin. I fear you are going to tell me that all the work has to be recreated by someone else still there so that they become the owner. Is it possible to transfer my work to someone else? If so, what is the quickest and hopefully most painless way to do this?

Thanks for everything, big fan,

-TJ


Answers:
author: Garrett
body: Hey TJ,

Ultimately the steps we need to take here will depend on what subscription your former team has. If they are subscribed to [Business Class](https://trello.com/en-US/business-class), then they can get you temporarily added to the team, where you'll be able to add your commands to a library.

<https://help.trello.com/article/1139-command-libraries>

Once you have the library created, you can set it as Shared, which allows your other team members to import their own copy of those commands.

Please note that there isn't a direct way to transfer or pass commands to another user, as those are directly tied to your account's API token.

If Business Class isn't a viable option, then I'm afraid the commands would need to be created by another member in that team manually.

I hope all that helps explain how you can get everything moved over for your team!


Tags: butler
Content indexing issue with High CPU
Asked by Support Eigen:

Hi ,

there is a bunch of pages parent and with child pages that need to move to another space , when we move these pages or change permission pages content indexing queue happening and it crushed the pages because of high CPU usage

I am moving that issue temporarily with this method

<https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html>

My question is for a permanent solution

Q1: What is recommended CPU and MEM for content indexing queue finishing faster?

Q2: Is there any limit or reduce that queue with child pages? I mean what is recommended pages that how many child pages need to be 1 parent page for better working content indexing ?

Thanks for your support in advance


Answers:
author: Prashant Sultania
body: Hello [@Support Eigen](/t5/user/viewprofilepage/user-id/409903)   

Welcome to the Atlassian Community!!  

This is very vast topic of discussion. I can see you are using confluence server. The recommended hardware requirements can be found at the following URL: <https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html>

To troubleshoot the confluence indexing, these are the some important points as mentioned in the documentation: <https://confluence.atlassian.com/confkb/confluence-indexing-troubleshooting-guide-1035242274.html>

<br />

Now, the answer of your questions.  

A1: Need to the server configuration and application configuration settings on the server. You can follow some of the documentation or might be required to follow more documentation depends upon the identifying the issue.  
<https://confluence.atlassian.com/doc/content-index-administration-148844.html>  
<https://confluence.atlassian.com/doc/configuring-system-properties-168002854.html>  
<https://confluence.atlassian.com/doc/recognized-system-properties-190430.html>

<br />

A2: There is such limit in child page.   
the maximum size of the confluence is recommended to 100,000 characters.  
<https://jira.atlassian.com/browse/CONFSERVER-12773>  
<https://confluence.atlassian.com/confkb/slow-page-rendering-of-large-pages-due-to-http-post-limitations-183137.html>  

<br />

Let me know in case of any further help.  

<br />

Thanks,  
[Prashant Sultania](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3799395)

**++Note:++** Upvote, Like or Accept Answer if it resolves your query

comments: author: Support Eigen
body: Hi Prashant,

Thanks for the comprehensive reply , I will try these guides and update about solution


author: Nic Brough -Adaptavist-
body: You mention CPU and memory here, which are important, but the indexing is also heavy on the disk. If you've got a slow read/write on your local disk where the index is stored, no amount of CPU or memory is going to help.


Tags: confluence-server

server
2FA for Confluence Standard and License require
Asked by ruangchai:

I want to buy Confluence Standard for 30 users and enable 2FA for all of them so i'm not sure about product/license that i need to buy.

1. Confluence Standard can enable 2FA for user login? or require Premium

2. For 2FA as i saw it require Atlassian Access that mean i have to buy for Confluence Standard/Premium for 30 users and Atlassian Access for 30 users?

3. Can i buy Atlassian Access for 10 users and Confluence Standard for 30 users? if i need to enable 2FA only 10 users to Confluence

Please help to advice because i'm doubt which product/license that i need as above requirement.


Answers:
author: Daniel Eads
body: Hi [@ruangchai](/t5/user/viewprofilepage/user-id/4614414) ,

Atlassian Access manages the sign-on and security settings for users that belong to a particular domain, across all the sites they're enabled to use with Atlassian Cloud products (Jira Cloud, Confluence Cloud, Bitbucket, etc). Using Atlassian Access, you create an organization to manage settings like 2FA and SAML. The organizations are managed *by domain claim* - e.g. proving you have ownership of yourdomain.com and managing users that sign in with email addresses on that domain.

This is a bit different than a Confluence Cloud site, where you may have 30 users primarily from your domain but a handful from external companies/domains. You would not be able to apply security policies to accounts on domains your organization does not own. However, this does ensure users at your company who are using Atlassian Cloud products at other sites do indeed use 2FA or that you can apply security and password policies to those accounts. Or if your organization has multiple Jira or Confluence sites, Access allows you to manage the sign-on and security settings across all the sites with a single subscription.

In regards to your question, if you wish to enforce 2FA on your Confluence Cloud (standard **or** premium) site, and all the accounts on your site use email addresses that your company owns the domain for, you would need an Atlassian Access subscription for all those users.

Check out this overview video for a fuller explanation:

Cheers,  
Daniel


author: Fabian Lim
body: Hi [@ruangchai](/t5/user/viewprofilepage/user-id/4614414)

Welcome to the community.

What do you mean by 2fa? 2 factor authentication?

Thanks


Tags: cloud

confluence-cloud
Has anyone installed Gitlab Connector on Confluence 7v.4.11?
Asked by Jason Henderson:

Not sure what further details I can give here other than it's a stand alone server running Confluence 7v.4.11


Answers:
author: Prashant Sultania
body: Hello [@Jason Henderson](/t5/user/viewprofilepage/user-id/4614354)   

Welcome to the Atlassian Community!!  

Thanks for these details, can you please elaborate the issue you are facing?  

<br />

<br />

Thanks,  
[Prashant Sultania](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3799395)

**++Note:++** Upvote, Like or Accept Answer if it resolves your query


Tags: app

confluence-app

confluence-server

server
confluence?????outlook??????
Asked by Arno Chen:

???outlook?????????

?windows????????confluence?????

?Mac???????????????????????????

???????????????????????????confluence??????????????????confluence??????????????


Answers:
author: Ollie Guan
body: Hi [@Arno Chen](/t5/user/viewprofilepage/user-id/4478025) ,

???????????????Ctrl+C????????????????????????Confluence?

comments: author: Arno Chen
body: HI

??????????????????Ctrl+C???????????????????QQ?????????confluence????????????

?????????????????????????

??????????????????????????????![????.png](https://community.atlassian.com/t5/image/serverpage/image-id/166923i859BB64C7D91305C/image-size/large?v=v2&px=999 "????.png")![????.png](https://community.atlassian.com/t5/image/serverpage/image-id/166924iB2B653DAD46DBA47/image-size/large?v=v2&px=999 "????.png")

???????????????????????????7.13.0???????????


Tags: confluence-server

server
Can table transformer macro be inserted into table filter macro?
Asked by Alex Warner:

I'm trying to insert two tables that were merged using the table transformer macro into the table filter macro but its not working. It looks like the table transformer macro cannot be nested in the table filter macro. What's going on here?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Alex Warner](/t5/user/viewprofilepage/user-id/4614313) ,

The new Cloud editor doesn't support direct macro nesting - please use the [Table Toolbox](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro) macro.

The macro was developed for Cloud specifically and allows you to nest the macros provided by the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud) app in all possible combinations.


author: Dominic Lagger
body: Hey [@Alex Warner](/t5/user/viewprofilepage/user-id/4614313)

Can you share us more information, what is not going well?

I can easily filter the two merged tables. But I am on server, you are on cloud. Perhaps there is an error in the cloud version.

Regards, Dominic

comments: author: Alex Warner
body: When I try to insert the table transformer macro into either the table toolbox macro or the table filter macro it pops up underneath the box but not inside of the box.


author: Katerina Kovriga {Stiltsoft}
body: Paste the Table Toolbox macro on the page and save it. Then paste your tables or Excerpts inside the Table Toolbox macro body - you don't need to paste Table Filter or Table Transformer anywhere.

Then go to the Table Toolbox macro settings and make the required macro combination there, inside this macro and not directly on the Confluence page.

Please see the doc related to the Table Toolbox macro [here](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Toolbox+macro).


Tags: cloud

table-filter

table-transformer
How to get the customer-facing portal look & feel
Asked by MGI:

We are creating a public-facing documentation and are trying to get the same look-and-feel as the Atlassian Support home page:

![Capture.PNG](/t5/image/serverpage/image-id/166888iD0E0838879C31AF7/image-size/large?v=v2&px=999 "Capture.PNG")

Does anyone know how to achieve this in Confluence? Open to buying plugins if needed.


Answers:
author: Mikael Sandberg
body: The Atlassian documentation is using [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) to get that look.


Tags: cloud

confluence-cloud
Need ability to export parts of a Confluence page
Asked by cnaumann:

I am looking for a way to export certain parts of a page from Confluence into another page, or a PDF. Is there a macro/add-on or any way to do this? I tried including the text in a macro, but that didn't work.

Cordelia


Answers:
author: Mikael Sandberg
body: Hi [@cnaumann](/t5/user/viewprofilepage/user-id/4509776),

Welcome to Atlassian Community!

You can use the excerpt macro to insert part of another page into another. Check out this [article](https://community.atlassian.com/t5/Confluence-articles/Insert-multiple-excerpts-from-the-same-page/ba-p/1847318) about the new ability to include multiple excerpts on pages.


Tags: cloud

confluence-cloud
Reading the data from another Wiki page
Asked by Dolly Kirubavathi:

Is it possible to read the data from another Wiki page and use/display it in my Wiki page?

Appreciate the help!

I did try the Excerpt and Excerpt include Macros and they work. The question is can I use any function without the master page having an "excerpt" macro. My requirement is to read some of the data from a few wiki pages that I am not the owner of and show it on my wiki page. It would be hard for me to ask the other owners to add Excerpt macros to their pages.

Is what I am asking even possible?

thank you!


Answers:
author: Mikael Sandberg
body: Have a look at this [thread](https://community.atlassian.com/t5/Confluence-questions/Can-you-Sync-a-doc-to-multiple-Spaces/qaq-p/1846144), you can use either the excerpt macro or the include page one to do this.

comments: author: Dolly Kirubavathi
body: yes...i did try that one and it did work....but please read the edited version of my question


author: Dolly Kirubavathi
body: I did try the Excerpt and Excerpt include Macros and they work. The question is can I use any function without the master page having an "excerpt" macro. My requirement is to read some of the data from a few wiki pages that I am not the owner of and show it on my wiki page. It would be hard for me to ask the other owners to add Excerpt macros to their pages.

Is what I am asking even possible?

thank you!

comments: author: Mikael Sandberg
body: No, the pages that you want to get parts of has to have the excerpt macro added to them. The other option is to use the page insert macro, but that will bring in the full page, not just part of it.


Tags: confluence-server

server
Can only log in as sysadmin
Asked by Judd Williams:

I am able to log into Jira with my usual credentials. The same account is tied to Confluence.

I am able to log into Confluence as **sysadmin** but any other user gets the following error:

\>\>\>

The following error(s) occurred:

* Sorry, an error occurred trying to log you in. Please try again.

\<\<\<

Logging in as sysadmin I get the following message at the top of the page:

\>\>\>

You no longer have access Support and Updates. [Renew online](https://www.atlassian.com/purchase/renew?utm_source=confluence_banner&utm_medium=renewals_reminder&utm_campaign=renewals_7_reminder), [remind me later](http://172.16.200.194:8091/admin/systeminfo.action#) or [never remind me again](http://172.16.200.194:8091/admin/systeminfo.action#).

\<\<\<

Is it related?

Please help.


Answers:
author: Emre Bodur
body: Hi,

check your product subscriptions in your admin panel. I assume, that you have missing licenses to use confluence.

comments: author: Judd Williams
body: Hi Emer,

We have a Confluence Server license running version 6.7.1. I did not find the 'product subscriptions' page in the admin panel. What I did find is 'License Details'. It says "Confluence support and updates for this license ended on Jul 30, 2018. Confluence updates created after Jul 30, 2018 are not valid for this license". We have been using Confluence without support since then and without any major issues. I'm not sure why we are not able to log in all of a sudden, I do not see anything indicating a subscription period on the license other than for support.


author: Judd Williams
body: [Managing your Confluence License \| Confluence Data Center and Server 7.14 \| Atlassian Documentation](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html?utm_campaign=prevent&utm_medium=text&utm_source=confluence)

"If you have a Confluence Server license, your maintenance entitles you to access Atlassian support, and upgrade Confluence.

When your maintenance expires, you can still use Confluence, but you'll no longer be able to contact Atlassian support, or upgrade to a version of Confluence released after your maintenance expiry date."


Tags: confluence-server

server
No access email
Asked by Erwin Mentel:

Hi it is Erwin Mentel,

I'm requesting access to confluece skyeng, but the email with login details isn't coming to my email?

What shell I do?


Answers:
author: Suvradip Paul
body: Hi [@Erwin Mentel](/t5/user/viewprofilepage/user-id/4614006) ,

Thanks for posting and welcome to the community.

How did you get details of this community? I guess Skyeng is a company and you need to reach point of contact i.e. confluence administrator from their end?

Let me know if that helps.
CSS Macro not working for Confluence page after upgrading to 7.4.11
Asked by Rohit Rana:

We have a CSS Macro added to a Confluence page with Correct CSS in it and which was working before the upgrade. But now the look of the page has changed and it looks like CSS macro is having no effect on the page look even if we add It to the page or not.

We have only enabled HTML Macro after the upgrade

##### html (html-xhtml). {#toc-hId-1986921926}

Please suggest.


Answers:
author: Kishan Sharma
body: HI [@Rohit Rana](/t5/user/viewprofilepage/user-id/4563076) Welcome to the Atlassian Community!

Can you please confirm to which Confluence Version you have upgraded ? and from which version ?


Tags: confluence-server

server
Vulnerable apache versions .
Asked by Ajay Kumar:

Hi All,

Our application assessment teams reported Apache 9.0.40 as an out-of-date version.

What is the exact bundled version for apache/confluence.

Regards

Ajay


Answers:
author: Nic Brough -Adaptavist-
body: I assume you mean Apache Tomcat, not Apache.

See <https://confluence.atlassian.com/doc/bundled-tomcat-and-java-versions-1005786018.html>


Tags: confluence-server

server
Issues with LucidChart Cloud plugin
Asked by Esther Strom:

We have a team that has been using the standalone LucidChart for years and now wants to bring all of their hundreds of diagrams into Confluence.

I've installed the LucidChart plugin into Confluence, and have two questions/issues.

First, is there any way to mass import all of our LucidChart files into Confluence? The only way I'm seeing right now to get diagrams in is to create a page and manually add a chart to it, which is going to take forever if we have to do it for 500+ diagrams.

Second, I tried to do a single addition, and although I'm our site-admin and space admin (and an admin of the LucidChart team), I get this error when trying to add the diagram:

![2021-10-27 10_59_25-PHConnect RIS Technology Stack_SecUpdated - LucidChart Imports - Confluence.png](/t5/image/serverpage/image-id/166818i49A44A7C16FBC18D/image-size/large?v=v2&px=999 "2021-10-27 10_59_25-PHConnect RIS Technology Stack_SecUpdated - LucidChart Imports - Confluence.png")

![2021-10-27 11_30_41-View Space Permissions - LucidChart Imports - Confluence.png](/t5/image/serverpage/image-id/166819i6A0D880B4AD043AB/image-size/large?v=v2&px=999 "2021-10-27 11_30_41-View Space Permissions - LucidChart Imports - Confluence.png")

What additional permissions do I need?


Answers:
author: Jessica
body: Hello Esther,

Hope you are doing well!

Regarding the mass import of lucid chart files into Confluence, I'm not sure if that would be possible, but since this macro is supported directly by Lucid, I would suggest you get in contact with them directly, so they can answer for sure if there is a way to do that through their macro/tools.

You can get in touch with them by submitting request support or email:

* <http://support.lucidchart.com/>
* Email Vendor: support@lucidchart.com
* [Market Place page](https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?hosting=cloud&tab=support)

About the error you are seeing there, on the Confluence side, it seems you have the permissions necessary to add a chart to a Confluence page but to understand better what could be causing it, since we cannot replicate the issue, we would like to ask you to create a support ticket on <https://support.atlassian.com/contact/>, so we can take a closer look on it with you. :)  

Kindest Regards,  
Jessica


Tags: cloud

confluence-cloud
People can't add comments onto images anymore
Asked by Nathan Solomon:

When I used to post images onto a Confluence page, others at my company could click the image and add little yellow sticky notes onto the images. This was essential to my review process. Now when I add an image, and someone clicks it, it just blows up the image and they can click download, but there is no comment button for them to place sticky notes onto the image.

What is strange is that when my co-worked makes a confluence page, and adds an image, that functionality IS there still. I am assuming this has something to do with legacy vs new, and maybe she is using legacy and I'm using the new editor? How do I restore this functionality for images I post on pages I create?


Answers:
author: Marjorie
body: [@Nathan Solomon](/t5/user/viewprofilepage/user-id/4613694) Can you create a text word COMMENT below each image and then have the users do inline comments to the text word?


Tags: cloud

comment

confluence-cloud

image
Exporting/Importing IMAP emails
Asked by Joel Batac:

We moved to AWS and kept our on prem alive. We did not realized on prem IMAP connection is still active and still pulling emails. We want to copy or move the emails from on prem to our AWS and keep all the dates/senders etc details.

Is there a way to export and imports IMAP email from one confluence instance to another and preserving the email dates/info?


Answers:
author: Vero Rivas
body: Hi [@Joel Batac](/t5/user/viewprofilepage/user-id/4581452)

I don't know if this can help you or at least give you clues

<https://confluence.atlassian.com/doc/import-mail-from-an-mbox-139530.html>

Cheers


Tags: confluence-server

server