youngmon/atlassian-qna huggingface dataset:
Restricting External Users to Single Space
Asked by Cassie Hertert:

Hello - I am trying to set up a space for a number of external partners, and I want them to have access only to that space. I've created a group for these users, then gone into global settings and verified that this group (external) has Can Use but not other permissions. Then in the space permissions, I have gone into the specific space I would like them to access and given permissions to the group. When a user logs in that is a member of this group, however, they also have access to the very first space we created. At one time this was the default landing space, so I thought maybe it had to do with that. But even changing the landing space to the dashboard, users of this group still have access to that home space. I have double and triple checked the space settings on that one, and only the confluence-users group has access. I have also double and triple checked that the members of this external group are not also members of the confluence-users group. When they log in, these are the only two spaces they can see. Can anyone help me figure out how to remove them from the home space, and allow them only to see the external space? Thanks much!


Answers:
author: Bill Bailey
body: If I remember correctly, everyone has to be a member of Confluence-users. So you need to have two sub groups, one for internal users and one for external users. Then you set your home space to ONLY be visible to the internal (and have to check all other spaces).

If this doesn't help, then please provide a screenshot of your home space permission settings.

comments: author: Cassie Hertert
body: That does help, thank you!


Tags: confluence-server

server
ServiceRocket Reporter + SalesForce: Output as line in a table
Asked by Nicolas Avrim:

Hi there!

I'm building a page in Confluence that will gather individual project information. One of the data pulled on this page is from SalesForce, so we are using SalesForce/Confluence connector and Report (both from ServiceRocket) to pull data.

The data we are pulling from SalesForce will always be one line, corresponding to the Opportunity Name in SalesForce, in other words the query will be:

SELECT X, Y Z FROM Opportunity WHERE Name = 'An Opportunity'

This will return one line with one value for each field, for instance: valueX, valueY, valueZ

Being new to this, I'm struggling with a simple problem, displaying the data vertically instead of horizontally, as follows:

++AN OPPORTUNITY++

**X**valueX

**Y**valueY

**Z**valueZ

Ideally, this would be formatted in a proper table.

Is there any way to do that?

Thanks a lot!


Answers:
author: Iman Hashemi
body: Hi Nicolas,  

If you are willing to display the data in separate rows, you can draw a table and display each parameter using **Report Info** .   

To pull the data from SalesForce you can use **[Soql Reporter](https://docs.servicerocket.com/salesforce-confluence-server/macro-reference/soql-reporter)** placed inside a **Report Block** .  
For a clearer picture you may refer to the screenshot below:  

![Reporter+SalesForce.png](https://community.atlassian.com/t5/image/serverpage/image-id/41432i86995D901BE19531/image-size/large?v=v2&px=999 "Reporter+SalesForce.png")  

You can also import the following storage format in your confluence page [salesforceStorageFormat.txt](https://success.servicerocket.com/support/secure/attachment/17554/17554_salesforceStorageFormat.txt "salesforceStorageFormat.txt attached to SRSUP-3141")  
To import the above Storage format:

1. Install "[Confluence Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview)" add-on
2. Go to the page you want to import the Storage format
3. Click on "Edit"
4. Click on "\<\>"
5. Paste the codes to the source editor
6. Click on "Apply"

I hope the above helps you achieve your outcome.

Regards,  
Iman Hashemi


Tags: atl-adm

atl-int

atlassian-marketplace

confluence-server

salesforce

server

servicerocket
Set up HTTPS access on confluence server on windows server
Asked by Tyron Deonarine:

I cant seem to get through with setting up https


Answers:
author: Davin Studer
body: I run Confluence on Windows Server. I have done SSL both via Tomcat and via a reverse proxy. I have found that I get better performance via the reverse proxy. Tomcat just didn't seem to handle it as well. If you are on Windows Server you could reverse proxy via IIS, which I think makes the cert setup a whole lot easier.

<https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html>

comments: author: JP _AC Bielefeld Leader_
body: Best practice to do: Terminate SSL at an upfront reverse proxy (IIS, Apache HTTPD, ngnix,...) \& reverse proxy all requests to Confluence.


author: Nic Brough -Adaptavist-
body: You'll need to explain what way you want to do it (Tomcat? Proxy? Which proxy if so?), and what docs you have tried to follow?

comments: author: Tyron Deonarine
body: I just did a basic set up. I tried following this guide

<https://confluence.atlassian.com/conf64/running-confluence-over-ssl-or-https-936511699.html>

I used IIS to create the self signed certificate but I'm not finding the server configuration file.


author: JP _AC Bielefeld Leader_
body: OK, the server.xml file is located in the Conflunce installation directory (not Confluence home/data) in the conf directory.
migrate Questions for Confluence from server to Cloud
Asked by Tina:

Are there any way to migrate Questions for Confluence from server to Cloud


Answers:
author: Shannon S
body: Hi Kristina,

Your site backup should include your Questions data, otherwise there's not another way to migrate them. The feature requests for an importer/exporter are below, and I would recommend that you vote and comment on those to help show your support for the feature.

* [CONFSERVER-51723](https://jira.atlassian.com/browse/CONFSERVER-51723)
* [CONFCLOUD-51723](https://jira.atlassian.com/browse/CONFCLOUD-51723)

My recommendation would be to raise a ticket with the [Cloud support team](https://support.atlassian.com/contact/#/) if you're having any trouble getting your Questions data over to Cloud. It's within their interest to help you get your data all moved over to Cloud, and so it's best to work with them directly on this.

Thank you for your understanding!

Regards,

Shannon


author: Tina
body: Thanks for the answer!

comments: author: radzyo
body: [@Tina](/t5/user/viewprofilepage/user-id/390148), have you got any help from Cloud support team? I have the same issue. Was trying to export data directly from DB - possible but time consuming. Other way is to generate pdf from questions and then put them in separate space on upgraded confluence - not very elegant solution but seems to be some kind workaround.


author: Shannon S
body: Hi Radoslaw,

If you're having issues as well I would definitely recommend reaching out to the Cloud team as well. Each migration can be very unique and we have a team waiting to assist with migrations in the event that a migration doesn't go as smoothly.

Let me know if you have any trouble raising the case.

Regards,

Shannon


Tags: migration

questions-for-confluence
I want to run an external link checker to find broken external links in confluence pages
Asked by Tobias Hitzfeld:

External Links in Confluence pages are tagged with rel="nofollow".

I use Confluence as Meta-Directory to documents which are stored at several data-sources.

Therefore I create a confluence Page to link with file:///// to the external document source.

I've tried several Link-Checkers to identify broken links but it seems that the linkcheckers follow the directive to dont follow the link.


Answers:
author: Shannon S
body: Hello Tobias,

The article below helps you to fix links within the database. You can customize it to your requirements:

* [Some attachments or links are no longer accessible after server migration](https://confluence.atlassian.com/confkb/some-attachments-or-links-are-no-longer-accessible-after-server-migration-214862724.html)

Have a look and let us know if you have any questions about that.

Regards,

Shannon


Tags: confluence-server

server
How to forbid request access notifications to all the users in our site?
Asked by IsabelMariaMatas:

I have installed the 6.12 version of Confluence and this morning I have received a request access notification from one of ower users... We don't want this. We have a structured request system and we don't need to receive request by to ways.

How can I disable this option?

thanks in advance

Isabel Maria


Answers:
author: Ollie Guan
body: Hi [@IsabelMariaMatas](/t5/user/viewprofilepage/user-id/2257856),

If you prefer to disable the ability for users to send an email message to the site administrators, you can disable the form portion of this screen. You can only disable the form if you first provide a 'Custom Contact Administrators Message'

<https://confluence.atlassian.com/display/CONF56/Configuring+the+Administrator+Contact+Page>
Upgrade to new versions of Jira and Confluence
Asked by Per Westberg:

Hi,

We have version 6.3.6 of Jira and version 5.6.6 of Confluence and has started work to upgrade both. Want to check with you which versions is best to upgrade to?

Read in your website the following ,

Jira, 6.3.6 upgrade to 6.6.13 and

Confluence, 5.5.6 to 6.12

Is that correct?

Thanks !

Best regards


Answers:
author: Mirek
body: It depends actually on the side of you instance and things that you would like see in JIRA/Confluence. Usually someone could say "to the latest", but this is not always the case if you care about stability and be sure that all things (including addons) are fully compatible and working. I assume of course that you have valid license to be able to upgrade to any version.

I recommend to reach to the Enterprise releases to be sure that you would get updates and bug fixes and on the other hand you would not be surprised with bugs that usually are found in the new releases. Definitely from those versions that you currently have you would need to do one or two upgrades instead of going directly to a one of the latest versions.

I recommend to read a upgrade best practice guide that is a very good starting point to prepare for upgrade.

<https://confluence.atlassian.com/ug/best-practices-guide-for-upgrading-jira-software-server-933696757.html>

Idea for Confluence would be very similar like for JIRA.


author: Gary Pasquale
body: Hi [@Per Westberg](/t5/user/viewprofilepage/user-id/2257055),

For stability, I would suggest upgrading to the Enterprise Versions for both:

<https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html>

Regards,

Gary

comments: author: Gary Pasquale
body: Hi [@Per Westberg](/t5/user/viewprofilepage/user-id/2257055),

Some useful resources for you:

Release Notes:

<https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html>

<https://confluence.atlassian.com/jiracore/jira-core-release-notes-781386726.html>

<https://confluence.atlassian.com/doc/confluence-release-notes-327.html>

Upgrade Hub:

<https://confluence.atlassian.com/ug/atlassian-upgrade-hub-939501343.html>

<https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

Regards,

Gary


Tags: jira
Can I merge Confluence Server instance with Confluence Cloud?
Asked by Pawel Rozek:

I'm trying to merge questions for confluence with another instance. Is that possible? I cannot find any documentation on how to do it. Thanks.


Answers:
author: Prakhar Srivastav {Appfire}
body: [@Pawel Rozek](/t5/user/viewprofilepage/user-id/179654)

There is a cloud migration assistant app from atlassian :

[https://marketplace.atlassian.com/apps/1219672/cloud-migration-assistant-for-confluence?hosting=server\&tab=overview\&_ga=2.108194689.246795607.1541661198-271938178.1534227463](https://marketplace.atlassian.com/apps/1219672/cloud-migration-assistant-for-confluence?hosting=server&tab=overview&_ga=2.108194689.246795607.1541661198-271938178.1534227463)

You can give above a try or you can export each space individually then import on cloud.

Regards

Prakhar


author: Peter T
body: Hi Pawel, did you accomplish the merge successfully?

can you share your experience with the community?

Cheers,

Peter T


Tags: confluence-server

migration

questions-for-confluence

server
Connect Confluence to Jira
Asked by Riso Black:

Hi,

we've been having a problem connecting Confluence to Jira. Jira with Confluence works without problems.  
There is always the message : java.net.SocketTimeoutException: Read timed out

I can't figure out why. Jira and Confluence are separate Debian servers located in the same subnet. Both use a reverse proxy and share a public address.

Both can ping each other. wget, traceroute, nslookup show no differences.

Does anyone have another idea?

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/37057iBCCFF49EC934A0FD/image-size/large?v=v2&px=999 "1.jpg")


Answers:
author: Riso Black
body: Hi Fadoua Boualem,

this the log output

2018-11-08 15:56:06,172 WARN \[AtlassianEvent::CustomizableThreadFactory-1\] \[applinks.internal.capabilities.DefaultRemoteCapabilitiesService\] getApplinkSafe Exception trying to get Applink for manifest with ID 68d3f320-5239-37e5-8e53-f88$  
-- url: /rest/applinks/3.0/applicationlinkForm/manifest.json \| traceId: bf9210659880145f \| userName: sysadmin \| referer: https://xxxxxxxxxxx/plugins/servlet/applinks/listApplicationLinks

This is the Browser output when i try to follow the link

{"link":{"id":"68d3f320-5239-37e5-8e53-f883cfea7d1d","name":"Jira","displayUrl":"https://xxxxxxxxxxx","rpcUrl":"https://xxxxxxxxxx","type":"jira"},"working":false,"localAuthentication":{"incoming":{"enabled":true,"twoLoEnabled":true,"twoLoImpersonationEnabled":true},"outgoing":{"enabled":true,"twoLoEnabled":true,"twoLoImpersonationEnabled":true}},"remoteAuthentication":{"incoming":{"enabled":true,"twoLoEnabled":true,"twoLoImpersonationEnabled":true},"outgoing":{"enabled":true,"twoLoEnabled":true,"twoLoImpersonationEnabled":true}},"error":{"category":"UNKNOWN","details":"java.net.SocketTimeoutException: Read timed out","type":"UNKNOWN"}}

comments: author: Fadoua
body: [@Riso Black](/t5/user/viewprofilepage/user-id/2251912)

I will need to see more what's on the logs. I understand that you have sensitive information there. Please click [here](https://support.atlassian.com/contact/#/) and open a ticket with Atlassian and don't forget to include the support.zip file from your instance.

Best,


author: Riso Black
body: I have opened a ticket an uploaded the support logs

CSP-239660

Thank you Fadoua


author: Fabienne Gerhard
body: We had a problem with a SSO Plugin we used in Confluence - maybe a directory to look at.... Plugins, security settings....


author: Fadoua
body: God morning [@Riso Black](/t5/user/viewprofilepage/user-id/2251912)

What error do you see on the logs?

Best,


Tags: confluence-server

server
Can I use the task report macro only to show tasks which have been assigned to someone?
Asked by Florian Rengsberger:

Hi,

Can I use the task report macro only to show tasks which have been assigned to someone? Currently the macro return all task incl. task which are not assigned to someone. Can I add a filter in source editor for example to filter only Task which have an assignment?


Answers:
author: Carey Hartmann
body: I'll be curious to see if the assignee is not equal to null feature ever gets implemented. It seems to have been requested often enough over the past several years.

I tried just adding every person on the project, but there appears to be a limit of 25 assignees for that field. To bad that restriction isn't detailed in the field description.


author: Andrey Khaneev _StiltSoft_
body: Hi Florian,

You can use [Table Filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) macro to filter Task Report by [assignee](https://docs.stiltsoft.com/display/TableFilter/Managing+Dropdown+Filters).

comments: author: Florian Rengsberger
body: I'm looking for a free option. I cannot decide in my company to purchase an add-in.


author: Ollie Guan
body: Hi [@Florian Rengsberger](/t5/user/viewprofilepage/user-id/2257083),

You can try to handle this problem with a custom macro.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/37069i61E622A7B46C7044/image-dimensions/717x219?v=v2 "1.png")![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/37068i176561F8681370D2/image-size/large?v=v2&px=999 "2.png")

<https://jira.atlassian.com/browse/CONFSERVER-34597>

comments: author: Florian Rengsberger
body: Hi Ollie, that's a good start! Thank you. But my problem is the following: The macro should show all task of the space to the current user except tasks which have no assignee. A filter for the macro which does (hide task where assignee = "empty") or (show only task where assignee \<\> "empty")


Tags: confluence-server

hide

server

source-editor

task-report-macro
Confluence Exportable Data to Excel
Asked by Jose Mar?a Mayoral:

Good morning/Good afternoon.

I would need help if it is possible.

In our Confluence we have diferents sheets/pages each one for a particular Client. In each page is information about each Client. There is table and/or tables in each page referring the product/reference the Client uses and some other especifications which apply him. My need is to know if I could export to a only one file/label of Excel all the information together of each sheet/page of Confluence. That is, column A of the Excel the Client name, column B of the Excel the product/reference the Client uses and so all the especfications in each page.

Thank you very much. Jos? Mar?a Mayoral.


Answers:
author: Gregory Van Den Ham
body: There's definitely some marketplace addon's that can help.

You could try [Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/1212486/spreadsheets-for-confluence?hosting=cloud&tab=overview) or [Excel for Confluence](https://marketplace.atlassian.com/apps/216/excel-for-confluence?hosting=server&tab=overview)

comments: author: Jose Mar?a Mayoral
body: Good morning/Good afternoon.

Thank you very much for the answer. My problem is however different I think. The links you kindly gave me are for inserting something in Excel to Confluence. My problem is that I need to export from Confluence to Excel. Tables and data are inserted in each sheet/page of Confluence and now I want to take all those tables/data and to take them to Excel. I have like 500 hundred sheets/pages in Confluence with tables/data on each and I need to have them in Excel. Thanks, Jos? Mar?a.
How to create a page in confluence tree Macro
Asked by Jesus Morales:

Hello,

I need a little help, I would like to create a page in Confluence in which I hide the content if I press a Link and the pages are in a kind of tree.

I used the expand macro to hide the content but I cannot integrate with the tree macro, Any ideas? :)

Thanks!


Answers:
author: huvian
body: Hi [@Jesus Morales](/t5/user/viewprofilepage/user-id/2256618),

To clarify, are you trying to hide and display existing content as a tree using the expand macro with the page tree macro? If so, this is supported functionality. What does it look like when you try to do this? Does it simply not render?

Otherwise, can you provide a bit more information about what you are trying to do, as well as you Confluence version?

Thanks,

Vivian


Tags: confluence-server

server
Viewers accounts?
Asked by Markus Thiel:

In our company we have about 40-50 people that will never write or interact with confluence so we don't really want to pay for those accounts.

I wonder if it's possible to have like viewers/guest accounts so that they can read eg. an internal blog, or just company news?


Answers:
author: Peter Mav
body: Hi Markus,

You can allow Anonymous users.

Go to the Global Permissions scheme and allow access, they don't count towards you license count. But it's something I wouldn't do as it opens Confluence up to people you may not want to access it.

comments: author: Markus Thiel
body: Yeah that's not an option.. we still want to be able to restrict it somehow


author: George
body: I am right there with you Markus. I would LOVE to use Confluence to do my client documentation but I do not need the expense and admin overhead of full licenses assigned to people that will only be viewing the content. BUT their documentation can't be made fully public. It has to be restricted to the appropriate users.

Unfortunately the Bitbucket Wiki is too underwhelming to create the documentation I need, so that is not an option. I am now forced to use something else for my client facing documentation and split my SAAS services again. I'd even be willing to pay for a block of limited "view only" users at a reduced rate from the full blown access user.


Tags: cloud

confluence-cloud
Unable to send email from Confluence via SnedGrid
Asked by Samir Farhat:

Hi,

We recently deployed a Confluence server.

We use SendGrid for email sending.

I have followed the[official sendgird](https://sendgrid.com/docs/API_Reference/SMTP_API/getting_started_smtp.html) documentation and i succeeded sending an email through Telnet.

But in confuence, i always have the Bad username/password when testing sending an email.

The following is my configuration

![image.png](/t5/image/serverpage/image-id/37044i0F6C5AA02112992B/image-dimensions/657x629?v=v2 "image.png")

The following message is received :

An error has occurred with sending the test email:  
com.atlassian.mail.MailException: javax.mail.AuthenticationFailedException: 535 **Authentication failed: Bad username / password**

at com.atlassian.confluence.jmx.JmxSMTPMailServer.doSendWithMessageIdSupport(JmxSMTPMailServer.java:120)  
at

Any help please ?


Answers:
author: Samir Farhat
body: This is really ridiculous, but the documentation (sendgrid) does not tell you that encoding the user name and secret is only for **TELNET**

In a normal configuration, use

* **user name : apikey**
* **password: The plain API Key**

**![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/37059iC854C002C4056B07/image-dimensions/514x417?v=v2 "image.png")**

**That will work!**

comments: author: radhika.punchepady
body: This saved me a lot of time!


Tags: confluence-server
User search error
Asked by ??-??-:

hi

For some users in Atlassian, it will not be searched.

![??? 5.png](/t5/image/serverpage/image-id/37045i25625581B378169E/image-size/large?v=v2&px=999 "??? 5.png")

ex)

lee.dj@ridi.com

yuni.nam@ridi.com

Is it possible?


Answers:
author: Fadoua
body: Are you using LDAP? Crowd? JIRA as User management tool? What are you using to manage your users?

Also try in between to run a Search Indexing under Confluence Admin Console.

Best,
How a permanent URL can be attached to a page in case it is moved?
Asked by Mubashra Yaqoob:

So a lot of times we change the location of a page from one sub-space to another or sometimes the name of the page is changed too. How can I make sure that the URL of the page remains same even if it is moved?

We have a practice of sharing the link of the page on emails and recently, we have started to share the path to the page in case the link is changed. But the problem remains the same.


Answers:
author: Lava Kumar Dukanam _Appfire_
body: Hi [@Mubashra Yaqoob](/t5/user/viewprofilepage/user-id/2250338),

You can have different types of links for a Confluence page. Most commonly used are

* pretty
* pageId
* tinylink

pretty link uses page-title in the URL, which is often used to give quick info or a description about what the link presents without having to navigate to the link

A URL with PageId remains the same even when the page is renamed. so this type of links suits your case well.

and a tinylink is a shortened form of the URL that is generated with pageId. You can even use this format.

you can find more information here

<https://confluence.atlassian.com/confkb/the-differences-between-various-url-formats-for-a-confluence-page-278692715.html>

Thanks,

Lava

comments: author: Mubashra Yaqoob
body: Thanks a lot. It really helped.


Tags: link

space