youngmon/atlassian-qna huggingface dataset:
Can we have "Likes" shown in the Activities?
Asked by Jan:

After first doubts in our company regarding likes of content, this is now heavily used and everybody agrees that this is a very helpful feature, reflecting the content quality and also a good way to give quick feedback.

As likes are currently only shown in the content itself and (optionally) creating notifications for the content author, I was wondering if we can have likes shown somewhere else - in the activities. The "Popular Content" view does not really help here imo, as this is only showing some of the most popular and recent content (until now I did not really get which pages / blogs are listed here).

Is there any possibility to configure a "like"-overview using the existing macros? Or any similar approach?


Answers:
author: Shannon S
body: Jan,

To understand your needs, are you essentially looking for a macro that displays all likes on Confluence? As far as built-in features go, it's just the Popular Content as you've seen.

I'm going to tag the Marketplace collection on this question in case anyone knows of any add-ons that could help with that, but I did find this one:

* [Favorites and Likes Extension](https://marketplace.atlassian.com/plugins/precog.favoritesextension/server/overview)

There aren't many details on it, but it is free and works with Confluence Server, so I would recommend trying it to see if it does what you need.

Regards,

Shannon

comments: author: Jan
body: Shannon,

thanks for your quick reply.

Basically I am looking for a function which is something between shares and likes: When people think that content is interesting or important, they should be able to recommend this, so that either all users - or users following that person can notice this recommendation.

As this "recommending" as I have seen it in other tools is not available I thought about likes being displayed a bit more perceptible. Displaying all likes as activities on the dashboard or using the recent activity macro - and in the network (following users) view.

The popular content view does not really help here as we are on a server with 10,000 users and too many pages and blogs.

I hope this cleared it up a little ?


author: Shannon S
body: Hi Jan,

I understand now. Unfortunately, the only feature to recommend pages in Confluence is the [Share Option](https://confluence.atlassian.com/doc/share-a-page-or-blog-post-16482511.html).

There might be an add-on that does this, but I'm not aware of one that does. Hopefully, since I've tagged the Marketplace collection, someone might be able to recommend another add-on that does this.

Regards,

Shannon


Tags: atlassian-marketplace
Is it possible to migrate existing confluence installation to new server using docker installation?
Asked by Irwin Schreiman:

I notice there is a docker repository for confluence. I'm having trouble with my existing installation (on Ubuntu) and would like to migrate to a new server. I've done this in the past going from Windows to Ubuntu, but would like to know if it is possible to do so with docker. can the config files be edited to reflect my current install?


Answers:
author: Irwin Schreiman
body: docker repo : <https://hub.docker.com/r/atlassian/confluence-server/>
Table of Content Macro not working with headings in Tables
Asked by Mohamed Sleem:

Hi All

I have created a table of contents using the Table of Content macro on pages successfully before and they have worked as expected, click the link and it takes you to the corresponding heading within the page.

But now I have a problem with one instance where I have created a table (not table of content), and within some of the rows I have headings, some set to H3 and sub headings set to H4. This is a very long table so I added a Table of Content to list the headings within the table so users can skip straight to the section of interest. The Table of Continent Macro shows the headings fines, but when I click on the links nothing happens, it dose not jump to the corresponding heading within the table.

Can someone confirm whether or not the Table of Content macro will work in the manner I described above?

Kind regrds

Moh


Answers:
author: Mohamed Sleem
body: OK I figured it out.

When I was testing the table of content macro, I used the preview tool while in edit mode. But when I published the page the Table of Content links works and Jumps to the right heading. So it looks like the Tabale of Content links don't work in page preview.

The next question should Table of Content link work in Page Preview?

comments: author: Fabienne Gerhard
body: Not sure if it's supposed to work.... never tested it in Preview!

Would make sense that it doesn't work because normal links don't work either, or? Pretty sure it has something to do with saving the page.


author: Fabienne Gerhard
body: Does it not jump to the right heading or doesn't it do anything?

When I tried I had the problem that it jumped to the right heading but because of the scrolling table header - the headline it jumped to - disappears under the table header.

comments: author: Mohamed Sleem
body: It does nothing, the links are there , but no jump


Tags: content

macro

table
Create button that filters Space directory
Asked by MrPy:

I am experimenting with html macro to create a button that links to Space directory and filtering out the categories.  
We say I have a category documents that multiple spaces are labeled to, I dont want to first go to space directory and then choose document category. I want to have a button I can put everywhere that says documents and it will link to Space directory and only list to document category.


Answers:
author: AnnWorley
body: Hi,

The [Livesearch macro](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html) can filter by space and label. Otherwise it sounds like you may need to write a user macro: [Writing User Macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html)

If you write a user macro to filter spaces based on labels, please share it on this thread to help out the next person with the same use case.

Thanks,

Ann
export to HTML missing
Asked by Ludo Pingnet:

help, Export to HTML function seems missing, it was always there, now disappeared. is this related to my settings (which I didn't change) or some new Jira iteration. (I switched to new Jira layout x months ago).


Answers:
author: Ludo Pingnet
body: resolved meanwhile. thx Jira team !


author: Danyal Iqbal
body: +1 for bug


author: Pavel Vasiliev
body: #News

Ramon wrote to me the following:

"Hi Pavel,

Thanks for the patience.

We found that this is actually a recently known bug which is affecting multiple customers on cloud. The bug can be tracked via [JRACLOUD-68954 : Missing export HTML option](https://jira.atlassian.com/browse/JRACLOUD-68954). Please add yourself as a watcher to get further updates on the bug ticket. If you are interested to know how our developers prioritize bugs fixes, please view [Atlassian Bug Fixing Policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fixing-policy-206865884.html). At the moment, there is no known workaround for the issue. Apologies for the inconvenience.

Regards,  
Ramon"

<https://jira.atlassian.com/browse/JRACLOUD-68954>


author: Ludo Pingnet
body: thanks a lot Ramon. good to see in the end it reached someone who can / could do something about it ;-)


author: Petra Olsson (HiQ)
body: Thanks!


author: Pavel Vasiliev
body: Hi guys!

I created an Request #JST-373382 in JIRA HelpDesk.

Now it in status ATLASSIAN INVESTIGATING

![2018_03_06_15_42_05_Export_to_HTML_function_seems_missing_Atlassian_Cloud_Service_Desk.png](https://community.atlassian.com/t5/image/serverpage/image-id/16452i81F5BCC5D2CAD197/image-size/large?v=v2&px=999 "2018_03_06_15_42_05_Export_to_HTML_function_seems_missing_Atlassian_Cloud_Service_Desk.png")


author: Kolbjorn
body: I am also having this issue. It is critical to our operation.


author: Pavel Vasiliev
body: Same happend to me this morning.


author: Petra Olsson (HiQ)
body: Same happend to me this morning. I'm still clueless though
Links to open in a new tab
Asked by Janelle Alexander:

Does anyone know how to change the settings so that when you click on an external (or internal) link, it opens in a new tab?


Answers:
author: kennyngkk
body: Hi Janelle,

Of cause you can :) You can try to follow the knowledge base below to see if this works for you.

\* <https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html?_ga=2.162404538.727402996.1520204813-717398101.1501638455>

Do let us know if this works for you.

comments: author: Fabienne Gerhard
body: It worked perfect for me!


author: kennyngkk
body: Thank you for confirming that my suggestion works. I will mark it as accept as solution as this will help others when searching for the same topic

If is possible please do give my solution a vote :)


author: Wagner Meira Barbosa
body: I did not find this menu in the system.  
Could someone please make a video showing how to configure?  
I'll be very grateful.

![menu01.png](https://community.atlassian.com/t5/image/serverpage/image-id/18238iDDCA2489B6A49F21/image-size/large?v=v2&px=999 "menu01.png")


author: kennyngkk
body: You can look for the Custom HTML by going to

![Cog](https://community.atlassian.com/t5/image/serverpage/image-id/18384i5E85148F7BF26947/image-size/large?v=v2&px=999 "Cog") (Top right of your screen when you log in as an admin) \>\> General Configuration \>\> **Custom HTML**

Hope that helps :) Let us know if you are still not able to find it.


author: Wagner Meira Barbosa
body: The setup menu could not be found, as shown in the attached video.

**Download video:** <https://we.tl/eXsB1PR3vJ>

Thanks for helping me.

:)


author: Nic Brough -Adaptavist-
body: My guess is that either you are not an admin, or you are on Cloud Confluence, where you cannot use custom html.


author: Wagner Meira Barbosa
body: I'm in Confluence Cloud. Because of this it did not work.  
Thank you!


author: Wagner Meira Barbosa
body: Thanks!


Tags: link
Links to open in a new tab
Asked by Janelle Alexander:

Does anyone know how to change the settings so that when you click on an external (or internal) link, it opens in a new tab?


Answers:
author: Nic Brough -Adaptavist-
body: There are no "settings" for this, links are simple html links. To open in a new tab, use a right-click.

There are some requests with Atlassian to enable links to be set like this, but they've rightly closed the ones for internal links as that's poor user experience. The one for opening links to other systems in a new tab are open, as that is a reasonable thing to do, but it's not seeing a lot of love, and does not seem to be on the roadmap.
I need to insert [ characters in my page. How do I do that?
Asked by Mike Jordan:

I'm documenting error messages that contain \[ and \] characters. I can't figure out how to insert those without Confluence believing I want a link.

A reference to any documentation about this would also be nice.

I'm so frustrated I'm about to revert to Word! Yea, that bad.


Answers:
author: Daniel Wong
body: Hi [@Mike Jordan](/t5/user/viewprofilepage/user-id/589360)

Couple of things you can do:

1. Put the error messages into a [Code Block Macro](https://confluence.atlassian.com/doc/code-block-macro-139390.html) as that would insert the brackets without changing it into a link.
2. Type in the error message with the \[ \] brackets and when it gets converted to a link, you hit the undo button. This will change it back to normal text format instead of converting it into a link.
You have requested access to an administrative function in Confluence and are required to validate..
Asked by Michael Woffenden:

We've managed to turn this off in JIRA. How can we turn this off in Confluence?


Answers:
author: Michael Woffenden
body: I believe I found the answer [here](https://confluence.atlassian.com/doc/configuring-secure-administrator-sessions-218269595.html).


author: Nic Brough -Adaptavist-
body: Turn off what?

comments: author: Michael Woffenden
body: The repeated request to validate.


author: Nic Brough -Adaptavist-
body: No, I'm asking you **what** you are trying to "turn off".

A random collection of words that tells me nothing is not useful. Please answer the question properly.


author: Michael Woffenden
body: See below
How can we use a Confluence space as an extranet for external users to upload logos.
Asked by Randy Smith:

Hello,

I've created an extranet page for our outside sponsors to upload their logos.

I need those logos to go to a different confluence page, or send to specific users inside our team.

How can I do that?  
I'm using the cloud version.

Thanks in advance,

Randy


Answers:
author: James Dellow
body: Try using a page template in your extranet space that includes a predefined label.

Making use of the Create from Template macro, you can ask the vendors to create a page to submit their information and logos.

You can then surface these pages using a macro (e.g. Content by Label macro) in your team's page.

(I assume it doesn't matter that vendors can see information submitted by other vendors?)


author: Soane
body: Hi Randy,

Could you add more details on how this should work for you?

We would need more information to better understand your use-case but, generally speaking, Confluence is not meant to be used as a file repository, so there's a chance that it won't be possible to achieve what you're looking for.

Cheers,  
Soane

comments: author: Randy Smith
body: We are using confluence as a team, we do seminars across the world. When we put on a seminar, we sell vendor spots there are usually 50 spots available per event. I built a confluence page, with open permissions so our vendors can get information about the upcoming seminar, such as set up times, hotel info and also to upload their logos and send over ad specs.

When submitting their logo and ad specifications I need those logos to be listed on our teams page. So the graphic designers can get them and use them.

So basically it's submitting a jpg, or png file to a database, then querying the database and listing the results on a different page.

Thank you for your time,

Randy


Tags: atlassian-marketplace

confluence-cloud
Is there a way to find all the JIRA tickets in which my name is mentioned?
Asked by Felicia Wu:

It's relatively easy to find tickets for which I am assigned. But my name also gets mentioned, or tagged, in the text descriptions when people need my help. I need a way to track those tickets. Please help!


Answers:
author: Mirek
body: Alternative solution - If you are tagged you should receive an email. So you can check directly your email and refer to an issue from there.


author: Gaston Valente
body: Hi!

You can try this JQL:

```
text ~ "your name"
```

text will look at every field to match your name

more here:

<https://confluence.atlassian.com/jirasoftwarecloud/search-syntax-for-text-fields-764478343.html>


Tags: jira
Still receiving Confluence email notifications despite being set to daily updates only
Asked by Kari Dickerson:

Even though my Confluence settings are set to daily updates only, nothing else is checked, I am getting lots of updates from pages I watch in addition to the daily digest. It is stuff I really don't care about, how do I get those email notifications to stop? Is there anyway to fine tune updates to only be for when I am tagged? or turn off all but the single daily digest?


Answers:
author: Mirek
body: Maybe you have still autowatch functionality enabled or already watching some pages/spaces. You would need to unwatch them, disable autowatch and do not follow anyone .. Maybe this could disable number of notifications in the future.

I think you can start by reading this documentation - <https://confluence.atlassian.com/doc/email-notifications-145162.html>


Tags: notification
is my.atlassian.com having issues ?
Asked by ops totara:

i've not been able to get to my.atlassian.com for about a week either from my fixed line internet or my cell phone. Has it been having any known issues ? I've got a bunch of licenses to renew and i cant seem to get onto the site to do it at all. I just get an error 500 page.


Answers:
author: AnnWorley
body: We had a glitch yesterday morning but I can get to <https://my.atlassian.com> on my laptop on wifi, and my phone going through cellular. Sometimes 500 errors are cached in the browser. Rather than troubleshooting the <https://my.atlassian.com> issue it may be better to use this link: <https://www.atlassian.com/company/contact/purchasing-licensing>. There's a renewal menu option on that page.

Please keep us posted. We definitely don't want to delay your license renewals.


author: Nic Brough -Adaptavist-
body: There was an id issue last week, but that's fine now and it's been working for me all weekend and today (albeit I've only visited 4-5 times). It's working fine for me here today as well.


Tags: bitbucket

jira
Can i check out roadmap planner features also in free trial of confluence account?
Asked by Triinu M?gi:

I am using free trial of confluence and would like to check also roadmap planner. However, i don't find its features available even after subscribing to roadmap planner macro. How can it be checked when free trial account is used?


Answers:
author: AnnWorley
body: The free trial has all the features enabled:

[Set up your trial](https://confluence.atlassian.com/cloud/set-up-your-trial-744721599.html)
> Sign up to get an Atlassian Cloud site free for seven days. Your site will be fully-functional, and you can try as many applications as you want during your trial...

Here is the doc on the Roadmap Planner: [Roadmap Planner Macro](https://confluence.atlassian.com/confcloud/roadmap-planner-macro-724765275.html)

Please let me know what features are not available for you so I can investigate.

Thanks,

Ann


Tags: advanced-roadmaps

cloud

confluence-cloud
Logging in to Confluence Requires Google Account?
Asked by Whitney Hahn:

Whenever I try to access my site or invite other users to my site, we are routed to a required Google Account login. We definitely just want to use our corporate email addresses. Any help appreciated.


Answers:
author: AnnWorley
body: HI Whitney,

If this is Confluence Cloud, it sounds like your instance is using G-Suite integration:

[How G Suite users log in](https://confluence.atlassian.com/cloud/how-g-suite-users-log-in-744721643.html)

Is it possible that an administrator for your instance followed this: [Enable or disable G Suite integration](https://confluence.atlassian.com/cloud/enable-or-disable-g-suite-integration-873918510.html)?

The linked doc has instructions for disabling G-Suite if you decide you don't want it after reviewing the description:
> How to disconnect G Suite from your Atlassian Cloud site  
> When you disconnect your G Suite integration:
>
> Your users will still be able to log in to your Atlassian Cloud site with their Google credentials. However, their details won't be synced.  
> If your domain hasn't been claimed by an Atlassian Cloud instance, then users with accounts from that domain will no longer be managed and will be able to edit their account details.
>
> Go to Application picker \> Site administration.  
> Select G Suite in the sidebar.  
> Select Disconnect G Suite and follow the prompts.

Please let us know any follow up questions.

Thanks,

Ann

comments: author: Whitney Hahn
body: My colleagues and I each signed up for a Free Trial. We haven't connected to the G Suite. If we set up our own individual account, is it possible there's a designated administrator for our corporate domain that is limiting our access? When I go to the G Suite area, there's an option to connect G Suite, but no options to disable it.


author: AnnWorley
body: I opened a support ticket using the email address you used for this question. You should get an email from our portal soon.

We have 2 IDs and 2 instances associated with your name, and need the private messaging on the support portal to ask you which ID is being used for which instance, etc.


author: Whitney Hahn
body: I am only seeking to use my corporate email address, but ended up creating a separate account using my Gmail when I was trying to troubleshoot.


author: Whitney Hahn
body: Hello,

I am still unable to log in using my corporate email address. The only way I can get in is if I select "Can't Log In?" and retrieve a recovery link.


author: AnnWorley
body: Hi Whitney,

When your support request is resolved we can circle back to this thread. The support engineer is investigating so I don't have an answer yet.

Thanks,

Ann


author: Whitney Hahn
body: Thank you!
How do I register an External gadget in Confluence Cloud?
Asked by Francisco Isenberg:

I found instructions for [Confluence 6.7](https://confluence.atlassian.com/doc/registering-external-gadgets-204050482.html) but not Cloud. Specifically, I am trying to follow the instructions [here](https://wiki.softwareplant.com/display/DOCUMENTATION/Integrations) to insert a BigGantt gadget from Jira into confluence.

When I try to do the below, the 'External Gadgets' option is not available.

Thanks for your help.

![Capture.PNG](/t5/image/serverpage/image-id/16377i8B44667A44ABE55B/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: AnnWorley
body: Hi Francisco,

I don't like to bear bad news but External Gadgets are a restricted function in Confluence Cloud: [Restricted functions in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html)

If you have a Cloud Jira instance several gadgets from Jira are included in Confluence. It may be worth checking whether the[BigGantt](https://marketplace.atlassian.com/plugins/eu.softwareplant.biggantt/cloud/support) gadget is automatically added as part of the feed from Jira, in the External category:

![Screen Shot 2018-03-05 at 11.49.37 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/16382i412087583FB640A4/image-dimensions/602x362?v=v2 "Screen Shot 2018-03-05 at 11.49.37 AM.png")

Thanks,

Ann

comments: author: Lesley Heizman
body: Hey [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) ! I came across this today-I have Confluence Cloud but an on-prem Jira instance. Is the above still accurate? I can insert the Agile Wallboard Gadget in Confluence but it tells me "The Resource "xxxxx" cannot be found. I've looked and we do have a application links connected between our Jira and Confluence-will this still not work in Cloud? Thanks in advance!


Tags: gadget
What information can you add to a space to make it easier to search.
Asked by Global BC Engineering:

What information can I add to the space to enhance search capabilities.

EG hastags, labels, keywords

With thanks

Motoki


Answers:
author: Daniel Eads {unmonitored account}
body: Greetings!

You can classify Spaces into categories, but this basically just helps you filter spaces when looking at the space directory.

On individual pages, you can use **labels** which are treated specially in search. There are special macros for displaying page results that match certain labels (either confined to a particular space or not) and you can use AND/OR filters with labels in the regular search.

Just the regular content search does a great job at finding what you need usually, but the options to filter by label help you scope things down if you have a lot of content.

If you're interested in managing content in Confluence and have time available, you might consider taking a **free training course** from Atlassian. The [Confluence Content Management webinar](https://training.atlassian.com/elearning/confluence-content-management) teaches you how to organize content in Confluence "the Atlassian way" and improve how users can search for content. The course and homework run about two hours and are completely free.

Cheers,  
Daniel

comments: author: Global BC Engineering
body: I have enrolled my group to the free training course, but have not recieved a link to the training.

What will I need to do to start this free training


author: Nic Brough -Adaptavist-
body: Labels and good words in the title are the two main things.