youngmon/atlassian-qna huggingface dataset:
Restore archived Space
Asked by Jana J?ger:

I archived a confluence cloud space and removed the access for everyone so no one can see it - unfortunately I too removed the access for our admin account by accident so not even I do have access now to the archive which is not was i intended as I thought that the admin account will always have access...

Any ideas? Thanks.


Answers:
author: Ollie Guan
body: Hi [@Jana J?ger](/t5/user/viewprofilepage/user-id/4429576) ,

Try to Recover Permissions in Space Permissions.

![QQ??20210609162633.png](https://community.atlassian.com/t5/image/serverpage/image-id/146728i3BDF8CA3EBFDCC27/image-size/large?v=v2&px=999 "QQ??20210609162633.png")

comments: author: Jana J?ger
body: Thank you so much - it worked!


Tags: archive

cloud

confluence-cloud

space
Header and footer link for image broke.
Asked by Nemanja Vojvodic:

I have added images for a header and a footer for my confluence page, which were attached to another page in the same Space. It worked fine the whole day, but the day after, the link broke, and it just displayed a 'broken' image icon instead.

I just used the link to those images between the two !! (!link!).

Is there a better way to use one of the many attached images to one page as a header and footer besides just pasting the link?

Thanks!


Answers:
author: Shannon S
body: Hi Nemanja,

Welcome to Atlassian Community. Thanks for your question! There's not a better way to do this than linking the image in the header, unfortunately. You need the image to be hosted somewhere to share it in your header and footer.

I'm not sure why the image would have broken. If it's in the same space and your user has permissions to that page, it should display. An alternative would be to host it somewhere publicly, like an image share site.

I hope this helps, but let me know if you have any questions.

Take care,

Shannon

comments: author: Nemanja Vojvodic
body: Hello Shannon,

I don't know why the image couldn't display when it was linked to another page in the same space. But, fortunately I have uploaded on another public site, and now it works fine.

Thanks for the help.

Best regards,

Nemanja


author: Shannon S
body: Hello Nemanja,

It's so strange that the image stopped loading, but perhaps there was an issue when you attached it. I'm happy to hear you're able to get your header and footer to load now.

Take care,

Shannon


Tags: cloud

confluence-cloud

footer

header
migration of data/content/wikis from sharepoint 2013 to confluence datacenter
Asked by lokesh_bandi:

- migration of data/content/wikis from sharepoint 2013 to confluence datacenter   
- sharepoint 2013 is hosted on-premserver  
- is there any way possible to migrate the data/content/wiki's/docs from sharepoint to confluence ???  
I mean plugins or any default feature available part of confluence to perform this operation ??


Answers:
author: Brant Schroeder
body: [@lokesh_bandi](/t5/user/viewprofilepage/user-id/3890248) There used to be an app called universal wiki converter but it has been archived. It used to help with migrations but even it was not that great. ([https://www.ravisagar.in/kb/migrate-sharepoint-confluence)](https://www.ravisagar.in/kb/migrate-sharepoint-confluence)??)

I know that there are some sharepoint connectors but I am not sure that they can be used to migrate content. [https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=server&tab=overview?) You might reach out to the developer and ask.

comments: author: Doreen Herz
body: Hello [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I appreciate your recommendation of our app Sharepoint Connector for Confluence. Unfortunately the app is not a migration tool and does not have migration functionality. The app displays Confluence content (pages or blog posts) within Sharepoint and it displays Sharepoint content like lists and documents in Confluence.

Best regards,

Doreen

Communardo Support


Tags: confluence-server

server
How to view Storage Format (HTML code) for unpublished changes
Asked by Stephen Kairys:

Hi,

I'm in the progress of making a bunch of changes to an existing document. I know I can view the HTML when I'm in VIEW mode by clicking the .ellipsis in the upper-right corner, and then going to ADVANCED DETAILS --\> VIEW STORAGE FORMAT.

However, the above is for the previously published doc. Is there a way to view the HTML for my saved, but unpublished changes?

Thanks.

Stephen


Answers:
author: Jack Brickey
body: It doesn't appear that you can. You could view source in the browser but likely not what you want. Maybe copy and paste content into another private page and publish that page?


Tags: cloud

confluence-cloud

html
What does the view system information/Confluence usage numbers indicate?
Asked by Hope Niblick:

We see a listing of " Content (Current Versions) 19295 ". Does that mean pages? Mbs? attachments?

I've searched in documentation but can't seem to find the meaning for many values on that page....

Can anyone point me to that documentation?

Thanks!


Answers:
author: Niranjan
body: Hi [@Hope Niblick](/t5/user/viewprofilepage/user-id/711682) ,

Just quoting the same answer from <https://community.atlassian.com/t5/Confluence-questions/What-is-the-definition-of-quot-content-quot-on-the-System/qaq-p/1347704>

as it makes perfect meaning.

The "content" field means the total number of rows in the CONTENT table in Confluence database - this includes all versions of pages, blogs, status updates, comments, user information, drafts, etc

The "current version" field, on the other hand, means all of the above except it only counts the latest version of each entity.

comments: author: Hope Niblick
body: OK, the number of rows in the database answers my question. Thanks so much!


author: Nic Brough -Adaptavist-
body: It's not rows in the database though. Pages could have one or many rows in more than one table.


author: Nic Brough -Adaptavist-
body: The short answer is that "current" means "what people land on when they ask for a page now". Not-current means "every revision of everything older".

Simple example - if you had a really basic Confluence that only served up one single page of content, then your "current content" would be 1. If that page were on version 87, then you'd have 87 pages in the database, and 86 versions in the history, but the current content would be 1.

Bear in mind that Confluence treats everything except configuration as content. So pages, drafts, questions, blogs, attachments, comments, user detail (beyond what it gets from your ID system), and so-on - it's all content.


Tags: confluence-administration

confluence-server

server
Change indexing language for indexing
Asked by Marco Wiese:

Hi ,

I need to change the indexing languange from English to German. Would it be possible to raise a support ticket on my behalf?

Thanks in advance,

Marco


Answers:
author: Ollie Guan
body: Hi [@Marco Wiese](/t5/user/viewprofilepage/user-id/3575415) ,

Contract Atlassian Support Team and raise the request.

<https://support.atlassian.com/contact/>

The following are some examples of free plans to apply for changing the index language.

<https://community.atlassian.com/t5/Confluence-questions/Change-indexing-language/qaq-p/1530505>

<https://community.atlassian.com/t5/Confluence-questions/Change-Indexing-Language-on-Free-Plan/qaq-p/1541120>

comments: author: Marco Wiese
body: Hi,

I have the free plan, so I cant open the ticket myself.   

KR

Marco


author: Marco Wiese
body: [@Diego](/t5/user/viewprofilepage/user-id/1188952)

Can you assist, please?


Tags: cloud

confluence-cloud

index

language
????????????? Draw.io ??????????????????????
Asked by ????:

??????????????????????????  
?Draw.io diagram ?????????????????????copy??????????????  
????????????????????????????


Answers:
author: Marija Radovic
body: Hi,

Could you please attach a print screen showing the licence error you reported?

Thanks,

Marija

comments: author: ????
body: The error screen is shown here.

Please check it.

![?????.png](https://community.atlassian.com/t5/image/serverpage/image-id/150941iB78BB80CD5DEA47B/image-size/large?v=v2&px=999 "?????.png")


author: Marija Radovic
body: Hi,

Could you translate the error and describe in English all the steps you performed please?

What is your draw.io SEN?

Thanks,

Marija


author: ????
body: License Error

Your license is not valid, please see this page

<br />

Close

<br />

The link on the page will take you to a github page with support information.

![error20210713.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/151097i2D67068E6A27CA2F/image-size/large?v=v2&px=999 "error20210713.PNG")


author: Marija Radovic
body: Thanks.

My suggestion would be to contact your admin so he/she could check the licence (e.g if the licence key is applied or to follow <https://desk.draw.io/support/solutions/articles/16000051595-get-a-new-evaluation-license-for-draw-io-for-confluence-server>)

Feel free to contact us again if you or your admin need additional help.

Marija


Tags: confluence-server

server
User does not have access to page
Asked by Robert Borger:

If my user does not have access, how can I grant this access?


Answers:
author: Dave Mathijs
body: Hi [@Robert Borger](/t5/user/viewprofilepage/user-id/4428636) ,

first of all, welcome to the Atlassian Community!

Have a look at this page in the documentation: [Permissions and restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html "Permissions and restrictions")

Depending on your role within the page, space or site, you may or may not be able to grant access to a page for a user.

Best regards,

Dave

comments: author: Robert Borger
body: Thanks Friend! I'll check it out. - Robert B


Tags: confluence-server

server
Cannot complete inserting a hyperlink on Confluence page
Asked by Janet Shuey:

I'm trying to insert a link on a Confluence page that leads to a video in SharePoint. When I click the Link icon, I get a 2-line box asking for the link and then the text I want to display. There is nothing beyond that. I can't submit it, close it, save it. The box disappears when I click outside of it.


Answers:
author: Dave Mathijs
body: Hi [@Janet Shuey](/t5/user/viewprofilepage/user-id/4346438) ,

after pasting the link on the first line and entering the text to display on the second line, you hit Enter to save.

comments: author: Janet Shuey
body: Thank you! I was pressing RETURN instead of ENTER


Tags: cloud

confluence-cloud
Insight Objects Macro for Confluence
Asked by Eric R Hartway:

In confluence, a page's permission can be set to anonymous access so anyone on the web can view it. I've run into an issue using the Insight Objects Macro where the page is accessible to anyone, but the data pulled from Insight using the macro is limited by group permissions. Is it possible to set the Insight data to anonymous view access as well so users don't have to log in to view the data? See attached screen capture for an example of the issue from a public confluence page.

![Insight to Confluence Issue.png](/t5/image/serverpage/image-id/146631i952AE821C8AEBF1E/image-size/large?v=v2&px=999 "Insight to Confluence Issue.png")


Answers:
author: Fabian Lim
body: Hi [@Eric R Hartway](/t5/user/viewprofilepage/user-id/4260838)

They may need access to view the schema from Jira and there is no option for anonymous users as far I know.

Regards


Tags: confluence-server

insight

server
ConfiForm- Want to print the table field corresponding to the other field selected
Asked by Shivani:

In the child page, there is a confi form whose entries are getting stored in the table format with fields as serial no, customer name, address

There is another form on the parent page. In which one of the form field is showing the dropdown list of available address from the child page. I want to print the name of the customer corresponding to the address selected using dropdown.


Answers:
author: Alex Medved _ConfiForms_
body: Have you connected the forms together via "Smart dropdown" field, for example?

You can do something like this very easily: <http://recordit.co/GIMcj3GjNO>

Alex

comments: author: Shivani
body: Hi. Thanks for the answer. I tried to implement the same. In my case, \[entry.field1.field2\] is printing the name of the field1 and not the field2. I have connected the forms using smart dropdown. \[entry.cusomer.address\] is returning customer's name and not the address.


author: Alex Medved _ConfiForms_
body: Hard to tell what might be wrong because I have no idea what you have - but please see a screencast that shows you exactly what needs to be done and how

Alex


author: Shivani
body: Ohhh, it worked. I didn't check Reference to Records option while defining customer field. Thanks a lot.


author: Shivani
body: Done!


author: Alex Medved _ConfiForms_
body: Not sure I get this

```
I want to display  Address of the customer is followed by address
```

Address of the customer is followed by address!?

Update: Oh it seems you have changed your comment to "Done"...


author: Shivani
body: Hi. Thanks for the answer. I tried to implement the same. In my case, \[entry.field1.field2\] is printing the name of the field1 and not the field2. I have connected the forms using smart dropdown. \[entry.cusomer.address\] is returning customer's name and not the address.


Tags: cloud

confiforms

confluence-cloud
(/) works typed into a table, but not pasted
Asked by Robin Haynes:

I have a table of user Role permissions.   
The original Excel had x to indicate a positive cell  
I can type "(/)" or "(+)" or (\*g) (without quotes) or any other Emoticon string and it displays fine  
I try to paste in my tables with (/) and it's just text.  
:(  

How can I force it to use the emoticon instead of text?


Answers:
author: Hyrum Steffensen _Appfire_
body: Hello Robin,

I have found the only workaround for something like this is with a little JavaScript to mimic keystrokes. If you have a lot of Role permissions to add, it may be worth it to use some kind of program which can read the data then mimic the keystrokes such as [Selenium IDE](https://www.selenium.dev/selenium-ide/). It is intended for testing, but I have used it to enter data.

Regards,

Hyrum


Tags: confluence-server

emoticon

server
Do you know why I cannot access to Confluence?
Asked by Valeria Peralta Lugo:

Hello,

I'm trying to download a driver from Confluence, but it says that my account doesn't have access.

Do you know why?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: Hard to say - you've told us "my account doesn't have access", but that could be paraphrasing all sorts of different error messages.

Could you tell us what you have clicked on (not the exact link, just a description of what in Confluence you've hit and what sort of page you are on - the attachments for a page for example, or a content page with a link to download on it), and what the actual error message is (again, no need for exact urls, just the words the error message says)

comments: author: Valeria Peralta Lugo
body: I was in a page from Altair, and there was a link for downloading an USB driver. So I made my account, and it appears that my mail doesn't have access to altairsemi.atlassian.net


author: Nic Brough -Adaptavist-
body: Ok, you have to remember that this community is mostly here to talk about Atlassian because we use one or more Atlassian systems. Most of us don't know what Altair might be (my first thought is one of the brightest stars in our sky).

But we can get you a bit further - you'll need to sign up for an accoun, ask the admins of altairsemi.atlassian.net to add you to their system, or ask the admins to make it anonymously accessible so you can grab the attachment without logging in.


Tags: cloud

confluence-cloud
Fail to login
Asked by Gonghua Dong:

I get below error when trying to login. The error suggests cleaning cookies, but that didn't help either. I tried the same in InPrivate mode and same error.

Error message:

**This page isn't working right now**

_______URL_______ redirected you too may times.

To fix this, try ++cleaning your cookies.++

ERR_TOO_MANY_REDIRECTS

You're almost there {#toc-hId--1243525594}
------------------------------------------

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a [support request](https://support.atlassian.com/contact/ "https://support.atlassian.com/contact/")


Answers:
author: Brant Schroeder
body: [@Gonghua Dong](/t5/user/viewprofilepage/user-id/4428411) Welcome to the Atlassian Community

Have you tried a different browser? Let me know if that works.

comments: author: Gonghua Dong
body: Thanks for your response.

Yes, I tried both chrome (edge) and Safari.

I was able to get in when trying again at a later time, like 15 mins later.


Tags: cloud

confluence-cloud
Is there a way I can create a page that automates what documentation I have for all projects
Asked by krevis:

I work on the compliance side for a bank that has many different projects. One of my roles is to write the documentation for different projects. Is there a page I can create that will show me what documentation I have for each different project because I'm currently using an Excel Spreadsheet.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@krevis](/t5/user/viewprofilepage/user-id/4428226) ,

You may also check the [Page Properties/Page Properties Report](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/) macros - you'll be able to create your documentation right in Confluence and get a summary report about all your pages via this standard macro. Our customers often use this report, for example, for release notes tracking.

And you may also use additional apps to amplify your Page Properties Report (PPR) or use more advanced macros to collect your data. We can recommend our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app to [filter and aggregate you PPR](https://stiltsoft.com/blog/2021/04/table-filter-and-charts-with-page-properties-report/) or you may use its [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros to collect multiple-row tables along with the pages' meta data (page name, parent page, created, modified, etc.).


author: marc -Collabello--Phase Locked-
body: Hi [@krevis](/t5/user/viewprofilepage/user-id/4428226) ,

Your question hints at a common use case: to list page belonging to a specific category (or similar).

One simple method is to give each page a label based on the project name (e.g. projectOne). You can then list pages together using the content by label macro: [https://support.atlassian.com/confluence-cloud/docs/insert-the-content-by-label-macro/](https://support.atlassian.com/confluence-cloud/docs/insert-the-content-by-label-macro/%20)

You can go one step further, and add a compliance step by electronically signing completed pages. For that you need an add on from the marketplace like [Document Control for Confluence](https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud). Document Control will also allow you to list pages. (I'm affiliated with Document Control). Some of our finance customers use this approach.


Tags: cloud

confluence-cloud
Multipage Blueprint Tutorial
Asked by Devin Grace:

I worked through the entire [Creating blueprints with Confluence Connect](http://Creating%20blueprints with Confluence Connect) tutorial and received no errors that I could see. After I use NPM start inside my terminal it looks like this:![Screenshot from 2021-06-08 09-07-23.png](https://community.atlassian.com/t5/image/serverpage/image-id/146586i22B56240DE38DE37/image-size/large?v=v2&px=999 "Screenshot from 2021-06-08 09-07-23.png")

The tutorial seems to be outdated because the setup of confluence has changed and I do not know how to get to this screen:![Screenshot from 2021-06-08 09-14-25.png](https://community.atlassian.com/t5/image/serverpage/image-id/146587iA6727D73E0889FE3/image-size/large?v=v2&px=999 "Screenshot from 2021-06-08 09-14-25.png")

I have looked on the templates bar on the side but it is not there:![Screenshot from 2021-06-08 09-19-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/146588iE772765BDFAE456C/image-size/large?v=v2&px=999 "Screenshot from 2021-06-08 09-19-31.png")

Here is my Atlassian-connect.json:![Screenshot from 2021-06-08 09-34-33.png](https://community.atlassian.com/t5/image/serverpage/image-id/146592iF0DE2B5E58F70BEF/image-size/large?v=v2&px=999 "Screenshot from 2021-06-08 09-34-33.png")

I was wondering if anyone knew where this would hook to or if that I might have missed something.

Thanks for your time!


Answers:
author: marc -Collabello--Phase Locked-
body: I believe there are a lot of issues:

* you must install your new add-on in Confluence to see the Confluence screen. That means you must have a Confluence Cloud instance.
* it seems you run the add on in virtualBox. That might prevent the add-on from network access to cloud

comments: author: Devin Grace
body: Hey sorry for the late reply, but how do I get confluence cloud instance and for some reason I can connect macros to my confluence via my virtualBox.


Tags: blueprint

cloud

confluence-cloud

tutorial
How do I integrate Trello with my Microsoft Outlook 365 Desktop?
Asked by Randy Schmitz:

I would like to integrate / connect Trello with Microsoft Outlook. In my research- all of the current "How-to" information is obsolete and doesnt work. Most notably, there isnt a "Manage integration" drop down in settings on office 365. I would like to use Trello to better manage my workflow. Is there a better solution if this isnt an option?


Answers:
author: Teddy
body: Hey Randy, so sorry for the delay here!

Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: [trelloaddin@service.microsoft.com](mailto:trelloaddin@service.microsoft.com)


Tags: ms-outlook
go back after deleting an attachment
Asked by Priscillia Morin:

Hello,

I made a card with a picture that i took with the option "take a picture" on the card

But I delete the picture on the card and I can't find it in my phone.

Did anyone knows how can I find back my picture or go back before the erase ?

Thanks


Answers:
author: Iain Dooley
body: [@Priscillia Morin](/t5/user/viewprofilepage/user-id/2678450) unfortunately there is no undo for removing attachments