youngmon/atlassian-qna huggingface dataset:
Suggestion: Can there be better feedback on responses awaiting moderation?
Asked by Sam Hall:

See Steffen's comment on [Why does a posted comment seemingly disappear into thin air](/t5/Feedback-Forum-questions/Why-does-a-posted-comment-seemingly-disappear-into-thin-air/qaq-p/458619/).

User experience is confusing when someone posts a reply or answer that gets held up in spam quarantine.

In this scenario, the user sees that their reply/answer is submitted OK, but it disappears without explanation once the page is reloaded.

This can lead to the user (understandably) posting again and again, without realising their posts are collecting in spam quarantine behind the scenes.

When the posts are eventually released from quarantine, the result is duplicate answers/reponses.

Could the user be notifiied in some way that their reply/answer has been submitted, but is awaiting moderation before it will display? Perhaps placeholder text like 'This response is awaiting moderation' could show (to the poster only?) while the post is in spam quarantine.


Answers:
author: AnnWorley
body: Thanks for bringing this up, Sam, I opened a ticket to include a notification to the poster when their post is being held in quarantine. I hope we will be seeing this functionality soon.

comments: author: Sam Hall
body: Thanks Ann. Good to know it's being looked at.


Tags: community

feedback
How to log in as another user? (on this community site)
Asked by Mathieu Yargeau:

I am connected to this community site (obviously since I am able to post this question).

However, after I logged out, if I click "log in", it logs me in automatically without asking me for any credentials. Isn't this a security issue for public computers? Also, if my collegue wants to log in using his account, he's not able to do so...

EDIT: Seems you have to disconnect from id.atlassian.com as well...


Answers:
author: Scott Theus
body: Hi [@Mathieu Yargeau](/t5/user/viewprofilepage/user-id/510238) ,

I stumbled across your question while searching for another issue I'm having. Were you ever able to get it resolved or are you still having issues? I know the Community site has gone through several changes since you first posted this.

-Scott

comments: author: Mathieu_Yargeau
body: Hello Scott,  
Thank you for your concern. Yes, I was able to resolve it. The issue was that I was still connected on my.atlassian.com (if I remember correctly). Logging out from that site fixed the issue.


Tags: community
Could you please expose tags in the RSS feeds?
Asked by Steffen Opel _Utoolity_:

This is related to and a possible workaround for [How can I watch a tag?](/t5/Feedback-Forum-questions/How-can-I-watch-a-tag/qaq-p/458316):

The site seems to offer a fairly sophisticated variation of RSS feeds for the various content types and areas, but a crucial bit is missing, namely the content categories and tags.

If those would be exposed on the feed items, it would at least provide a viable workaround to monitor a category and filter out relevant content, for example to allow marketplace vendors to monitor the [Atlassian Marketplace category](/t5/Atlassian-Marketplace/ct-p/atlassian-marketplace) feed and filter for the support tag that is automatically linked from their add-on listing.

Given that's a fairly standard feed feature, I'd hope that including tags might just require to enable a resp. flag or so?

Many thanks,  
Steffen


Answers:
author: Tyler T
body: [@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567), this article might answer some of your frustrations regarding tags and RSS: <https://community.atlassian.com/t5/Feedback-Forum-articles/Atlassian-Community-RSS-feed-tips-and-tricks/ba-p/619411>

If not, please let leave a comment there listing what else you'd like to see.

comments: author: Naveen Kumar_Appfire
body: [@Tyler T](/t5/user/viewprofilepage/user-id/444655)

Could you please let us know how to get the particular community question using RSS feeds?

EX: <https://community.atlassian.com/tnckb94959/rss/search?q=qaq-p/1783141>

This is not working could you please help me to get particular question in rss feeds?


author: Tyler T
body: Hi [@Naveen Kumar_Appfire](/t5/user/viewprofilepage/user-id/4345260) , I haven't worked on Community in a few years but I opened "page source" and was able to find the RSS link quickly.

Right-click the page and select "View page source" (on Chrome). Then Command+F to search for "/rss/".

For example, here is the RSS link for this post: [https://community.atlassian.com/tnckb94959/rss/message?board.id=feedback-forum-questions\&message.id=22](https://community.atlassian.com/tnckb94959/rss/message?board.id=feedback-forum-questions&message.id=22)


author: Monique vdB
body: Hi Steffen -- that is one of the workarounds we're exploring. Not sure how easy that's proving to be, but our devs are definitely looking at this as an option.


Tags: community

feedback
How can I get a permalink to secondary content (answers, comments)?
Asked by Steffen Opel _Utoolity_:

It is completely standard these days to expose a permalink for secondary content such as answers and comments, usually exposed as a link on the post date. Not having this available subverts proper cross linking of available content, thereby encouraging duplication of content.

Can this be simply switched on eventually?


Answers:
author: Steffen Opel _Utoolity_
body: This has been implemented at some point and is nicely exposed as a link on the day/date to the right of the author name above a post, thanks!

comments: author: Steffen Opel _Utoolity_
body: This notable improvement has gone AWOL again for a few weeks at least, only just found this old question again and had to unaccept my answer accordingly:

[@Monique vdB](/t5/user/viewprofilepage/user-id/786286) - sorry to ping you directly, but given this had seemingly been silently implemented at some point, and now silently been removed again, and it's an ancient question that is likely to be overlooked, do you happen to be aware of what's going regarding this fairly annoying regression?


author: Monique vdB
body: It still exists (I got this link in my email: [https://community.atlassian.com/t5/Feedback-Forum-questions/How-can-I-get-a-permalink-to-secondary-content-answers-comments/qaq-p/458613](https://community.atlassian.com/t5/Feedback-Forum-questions/How-can-I-get-a-permalink-to-secondary-content-answers-comments/qaq-p/458613?utm_campaign=mentions_reply&utm_content=post&utm_medium=email&utm_source=atlcomm#M922)) but IIRC it used to be available if you clicked on the date/time the comment was posted, right?


author: Steffen Opel _Utoolity_
body: Yes, for a brief moment in the history of time it has indeed been available on the date/time the comment or answer was posted, and that's the crucial part when trying to cross-reference posts from this treasure trove of info, rather than being required to awkwardly copy \& paste fragments, and possibly forego proper attribution to the community members who shared their wisdom :)


author: Monique vdB
body: [@Steffen Opel _Utoolity_](/t5/user/viewprofilepage/user-id/781567) the fix for this is rolling out with our next release, next Wednesday the 10th, thank you for heads up!
Spam Issues
Asked by Marcel Woschek:

Could somebody please do something against this question spamming that is happening right now?

There are more spam questions than normal questions...


Answers:
author: crf
body: I do as well.

Nic has reported the problem previously, and the issue was moved about a week ago from there (CQ-1679) to the main Confluence team's project as <https://jira.atlassian.com/browse/CONF-47728> so hopefully that is some indication that it will be actively worked on in the near future.


author: Nic Brough -Adaptavist-
body: I ban them as fast as I can but that's after-the-fact - the emails have gone out.

I'm just an end user, like you, so I have no way to improve the system. If it were me, I'd have written a filtering thing that does a simple check on a question by new users and doesn't post if it contains anything resembling contact details or blocks of text that don't look like natural language (with a nice message back explaining it)


Tags: feedback-forum

spam
I am constantly having to log into Atlassian Answers even though I have checked the 'stay logged in' box.
Asked by Ken Wood:

I am constantly having to log into Atlassian Answers even though I have checked the 'stay logged in' box.

Is there some setting or some configuration I am missing?  
[](https://community.atlassian.com/t5/Announcement-questions/I-am-constantly-having-to-log-into-Atlassian-Answers-even-though/qaq-p/282585?attachment-id=9376){#link_1153fb27acdd69}  
[](/tnckb94959/attachments/tnckb94959/announcement-questions/372/1/Captain-Picard-Facepalm.jpg){#display_1153fb27acdd69_0}


Answers:
author: Jonas Andersson
body: Nope, you havn't missed a thing.. They changed something. I have to login a few times a day too, and if this crap doesn't stop, i will simply stop helping people here.. You hear that Atlassian?! :smile:

comments: author: Ken Wood
body: **Well, that sucks!**

**Captain-Picard-Facepalm.jpg**


Tags: community

feedback-forum
Unsubscribing from atlassian answers spam
Asked by Grant Kemp:

hi

I am getting emails from Atlassian answers about topics that I have never opted in to following.

when I click unsubscribe from all it just takes me to the from home page for Atlassian answers with nothing to unsubscribe from. I am using an iPhone

The only reason I came to here was because their software was faulty . How do I get them to sort out their Atlassian answers web software so we can manage our email preferences and still getting spammed from their emails.


Answers:
author: Nic Brough -Adaptavist-
body: It's usually because you've inadvertently accepted the suggestion to subscribe to a topic (the design makes it very easy to do that by accident)

Do these three things and Answers will only contact you about account related stuff (less than once a year generally):

1. Go to "topics" and make sure you remove the watch from all of them (your subscribed topics will appear first in the list)
2. Go through your watched questions and unwatch them
3. Go through your own questions and make sure they all have an accepted answer (or delete them)


Tags: community

feedback-forum
cannot post comments to answers on answers.atlassian.com
Asked by Pepe:

When I try to post a comment on an answer to my question on [answers.atlassian.com](http://answers.atlassian.com), the comment editor gets stuck with the loading gif and I cannot write the comment text. In the console a JS error is displayed.

Below is a sshot of the page and error.

The same thing occurs both in Chrome and Firefox, the latest versions.

Image 2.png  
[](https://community.atlassian.com/t5/Announcement-questions/cannot-post-comments-to-answers-on-answers-atlassian-com/qaq-p/109539?attachment-id=8354){#link_1153fb5c73e0b9}  
[](/tnckb94959/attachments/tnckb94959/announcement-questions/803/1/Image%202.png){#display_1153fb5c73e0b9_0}


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It is a bug it seems. I have come across it many times. Might be good to report but I was too lazy/busy whenever it happened!


Tags: feedback-forum
Can not comment or answer some question: see only rotated circle
Asked by Vasiliy Zverev:

Hi everybody.

Some times I can not to comment or add new aswer for certain questions. I tried Chrome and IE11 to do this. Here are some exmples:

<https://answers.atlassian.com/questions/38847341>

<https://answers.atlassian.com/questions/38846776>


Answers:
author: Nic Brough -Adaptavist-
body: Not really an answer, but it does seem to be a bug in Questions/Confluence here. I get the same, almost always on comments.

A workaround that usually works (but needs you to have answered or commented on it already, or be a power-user who can edit other people's stuff) - once you get the spinny wheel, go back up the question to a previous entry and click "edit", let that screen render, and then cancel the edit. The answer/comment option then seems to work. Sometimes, you have to use "save" rather than cancel, but most of the time cancel fixes it.

comments: author: Vasiliy Zverev
body: Thank you. I risen a tiket for this.


author: Monique Khairuliana
body: This is a bug that is exist in the Confluence Questions version that Atlassian Answers is currently on:

* <https://jira.atlassian.com/browse/CQ-3603>

The workaround would be to truncate the link of the affected page


Tags: feedback-forum
Why does Atlassian Answers indexing seems to be messed up?
Asked by Ezra Rezky:

When I try to filter the Unanswered questions, some of the questions which already have accepted answers still appear. The worst part is that after I click show more, the results seems to be unsorted; the results jumped from one date to another (e.g, suddenly a question from 2014 appear, and then from 2016 again, and then from 2015, etc), and this happened occasionally (not all the time).  

I'm just wondering if people got this issue as well, since I'm pretty sure it's quite annoying when you're trying to browse for unanswered questions ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")  

Cheers!  
Ezra A.


Answers:
author: werner_baderschneider
body: Same issue here. If I view unanswered questions for the first time at a browser session, I get answered Questions as well. If I then switch to recent and back again to unanswered, the list is correct.


Tags: announcement

community

feedback-forum
Atlassian Answers - Just Numbers in Topics
Asked by Mirek:

Quick question..

Does anybody know why on the topic list on some questions there are only numbers? (image added) Is this some kind of bug, spam or something else (like people just add this to the list)?

aa_topics.png  
[](https://community.atlassian.com/t5/Announcement-questions/Atlassian-Answers-Just-Numbers-in-Topics/qaq-p/73780?attachment-id=5346){#link_1153fb923acf51}  
[](/tnckb94959/attachments/tnckb94959/announcement-questions/753/1/aa_topics.png){#display_1153fb923acf51_0}


Answers:
author: Nic Brough -Adaptavist-
body: It's the page ID from the Confluence documentation that the person was on when they clicked on the "help with this doc over at answers" link.  

(I'm not sure it's that much help, but I'm sure there's some logic to it. Shame that Confluence has now had labels broken by allowing spaces too - massive proliferation of single, useless labels)

comments: author: Mirek
body: Oh.. I see. So it is sound like .. we do not allow comments any more but do not want to stop getting feedback about the specific documentation .. Is this a good solution? .. not quite .. would be good to generate a list under a question that says: "This question is related to this article in the documentation.. and those are all answers " or something like that ..


author: Nic Brough -Adaptavist-
body: I'd agree that a lot of the comments were not a lot of use. Many of them added nothing and just got in the way of real information. Not the best way to get feedback.

I'm not sure dropping it on answers is a lot better. I think it's improved the help people get when the docs do not make sense, but it's probably weakened the suggested improvements feedback loop.

The questions do have "this was created because user is stuck on document X" at the top of them when they're created this way.  

There was a discussion about this a few days ago too, there's a suggestion that a dedicated request type for "improve/correct docs" be added to [https://support.atlassian.com](https://support.atlassian.com,) but the Atlassians haven't decided yet.


Tags: community

feedback-forum
To unsubscribe from atlassian email notification
Asked by Asha:

I once subscribed for Atlassian mails . I,e regarding queries raised in <https://answers.atlassian.com>.

. But I am not able to unsubscribe it now....!! every day my mail box is been flooded with hundreds of mails. " Unsubscribe option is provided" but its useless..!! I mean its not working. Kindly help me in unsubscribing mails from this website.![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


Answers:
author: Nic Brough -Adaptavist-
body: The unsubscribe has worked for me, so I'm not sure what you're doing differently.

To reduce the noise and help debug it though, got to "topics" and unwatch anything you're watching. That should make it quieter at least.

comments: author: Andrei Belcin
body: Email link does not work, would love for the unsubscribe link to work.


author: Nic Brough -Adaptavist-
body: The link is for a system that was retired a couple of years ago, and has been replaced by this community system.

The advice still applies though.


Tags: feedback-forum
I don't want to watch Answers
Asked by Ed Schriger:

How do I remove myself from watching Atlassian Answers?

I don't want all of this email.


Answers:
author: Joe Clark
body: Hi @Ed Schriger,

There is an "**unsubscribe from all notifications**" link at the bottom of all the emails sent from Atlassian Answers, which you can use to remove yourself from all subscriptions.

Regards,

Joe.


Tags: community
Can not neither answer nor comment this: https://answers.atlassian.com/questions/35762363/answers/35771303#
Asked by Vasiliy Zverev:

Am I the only person who can not do anything with this one?


Answers:
author: Steven F Behnke
body: I am able to access that Answer with no issues by trimming part of the location from the URL you were using -- <https://answers.atlassian.com/questions/35762363>

I logged this as a Bug in Confluence Questions under Atlassian Answers -- <https://jira.atlassian.com/browse/CQ-3555>


author: Vasiliy Zverev
body: Yes.


author: Steven F Behnke
body: You just get the spinning screen?


Tags: community

feedback-forum
Watching this page resulted in 46 emails last night.
Asked by Jeff Hoover:

*This question is in reference to Atlassian Documentation: [What's New](https://confluence.atlassian.com/pages/viewpage.action?pageId=686863216)*

Is there a way to just watch the news and not every page edit that Rachel makes?


Answers:
author: Rachel Robins
body: Hi guys, I am so, so sorry for today's spam (and last week's spam). I promise it will be the last.

Essentially that page had a lot of very old attachments, and the way we were updating it fired a flood of notifications. This morning I removed all the old attachments - so the page is now attachment free (I'd not been able to find a way to do with without sending notifications I'm afraid).

From now on you should only get one notification from that page - and that's when we update it with info about the latest Cloud deployment.


author: Andrew Pratt
body: I must be lucky. I only got 23 edit notices. :smile:


Tags: documentation

feedback-forum
I'd like to use Atlassian tools at my company, are there any resources I can use to show my team why it?s the best?
Asked by Elizabeth:

I really want to sell it to them.


Answers:
author: Zu
body: We're in the marketing lab right now designing resources for you that will seal the deal with your boss. These tools are a work in progress, so we need you to take a painless survey to tell us what you need to get them to say YES to Atlassian.

Here's the survey: <http://sgiz.mobi/s3/cef009ad3687>

comments: author: Elizabeth
body: Done and done! I can't wait to see what you guys roll out.


author: Lacy Gifford
body: Agreed. My boss ripped this apart when we were trying to pitch it to him. You need buy in from the top down,

comments: author: Zu
body: Thanks Lacy for your feedback!If you are willing to provide more feedback (15-30min call) on how the process was for you so we can understand it better I can schedule a call so we can chat. Just shoot me a quick email to zsekerova at atlassian.com


Tags: documentation

feedback-forum
What do you like most about Atlassian? What do you don't like?
Asked by Rp Subhub:


Answers:
author: Ramiro Pointis
body: Hi,

Likes:

* Great and fast support, I never had a problem they didn't solved. Altought sometimes the solution was more like a workaround and not a solution itself.
* Powerful products that meet my expectations.
* Products used worlwide resulting on a big community that helped me a lot.
* A lot of documentation for every product. This makes a lot easier to be a self-learner.

Dislikes:

* A couple of times I had very needed requests for new features but they were rejected. But this often happens becuase the feature "could benefit a few customers but complicate a lot more".
* There were a few problems with pricing for a couple of products, i.e. Service Desk. But in every case they found a solution altought it took much time.
* Althought their products are very customizables, sometimes I wish they were a little more liberals.

These are the things that come to mind.

comments: author: Rp Subhub
body: Thank you very much, Ramiro!


Tags: feedback-forum
How can I see my watched pages on Atlassian Answers?
Asked by Gorka Puente _Appfire_:

Hi,

I watch some questions I'm interested on, where can I find the list of pages I'm watching on Atlassian Answers? If I access <https://answers.atlassian.com/users/viewnotifications.action> it says:

*You are not watching anything.*

But I'm watching some questions, although in that page, it's just watched spaces and spaces...


Answers:
author: Pedro Cora
body: Hi Gorka,

There is an open improvement for that. I suggest that you add yourself as watcher on <https://jira.atlassian.com/browse/CQ-412>.

:wink:

-- Pedro

comments: author: Gorka Puente _Appfire_
body: Thanks Pedro!I've already added myself as watcher and voted the issue!


Tags: community

feedback-forum

watch
How do I manage what I'm watching in answers.atlassian.com because I'm getting email for random questions?
Asked by Justin Shapiro:


Answers:
author: Vera Henrichs
body: Are you watching a topic, e.g. JIRA or Confluence? You can see that in the top right corner.

comments: author: Justin Shapiro
body: I was watching several topics. Couldn't see that until I got off mobile and logged into my laptop. I don't know if that was something that didn't work on the OSQA version of answers that I had clicked or what but I was following every topic I ever used. Still not sure if I got them all because I kept hitting more and would fine random others here and there. Be nice if I could filter to just see every topic I am following.


author: Ken Wood
body: Go to <https://answers.atlassian.com/questions/topics>, click on each place that says "Unwatch", and then you'll no longer be watching that topic.


author: Tim
body: Have same issue getting random emails to questions not following.

comments: author: Vera Henrichs
body: I think that's something for <https://answers.atlassian.com/questions/4456451/how-did-the-migration-to-confluence-questions-go>


Tags: community

feedback-forum