youngmon/atlassian-qna huggingface dataset:
Excalidraw clicable link
Asked by Jennifer Jaume:

Hellow,

Did someone found a solution about this pluging with clicable links not clicable out of the editing mode?

Thanks a lot


Answers:
author: RMahajan
body: Hi [@Jennifer Jaume](/t5/user/viewprofilepage/user-id/5428890) ,  

It seems like your question might be referencing an issue or a plugin related to clickable links in Confluence Cloud, but the details are somewhat unclear. If you're experiencing an issue where links are not clickable outside of editing mode in Confluence Cloud or if it's related to a specific plugin, here are some general steps you can take:

1\] Check Permissions:

Ensure that users have the necessary permissions to view and interact with the content. Sometimes, restricted permissions can affect link functionality.

2\] Browser Issues:

Check if the issue persists across different browsers. Sometimes, browser extensions or settings can impact link behavior.

3\] Link Format:

Verify that the links are in the correct format. They should begin with the appropriate protocol (e.g., http:// or https:// for web links).

4\] Rich Text Macros or Apps:

If you're using any macros or apps that modify the behavior of links, consider reviewing their settings or documentation to ensure proper functionality.

5\] Confluence Updates:

Make sure that your Confluence instance is up-to-date with the latest version. Sometimes, updating Confluence can resolve compatibility issues.

6\] Plugin Updates:

If the issue is related to a specific plugin, check if there are updates available for that plugin. Plugin developers often release updates to address compatibility issues.

7\] Support or Documentation:

Refer to the documentation or support resources provided by the plugin or app in question; there may be specific instructions or known issues documented there.

8\] Raise a Support Ticket:

If the issue persists and you cannot find a solution, consider reaching out to Atlassian Support or contacting support channels for assistance.  

Hope it will help!

Regards,  
RMahajan


Tags: cloud

confluence-app

confluence-cloud
Can you prevent add-on from forcing a fee on you?
Asked by ChinnoDog:

Today Handy Macros Table Filter decided to start charging a fee for the free tier. I understand software publishers will change their pricing models, but the issue is that the only way to avoid paying the fee is to disable/uninstall the add-on, which causes it to no longer work on any of the pages it was on previously. I feel like I'm being extorted here. Pay up or my pages break! I know that add-ons can choose to handle this more gracefully. A different add-on told me there is a paid update available. That gave me the choice of running the old plugin until it no longer worked or upgrading to the new one. Is there any way to mitigate the risk of an add-on suddenly and forcefully changing its price?

edit: I misidentified the add-on that caused the change. The specific add-on is not relevant to the question though. The fact that any of them can do this is what I want to protect myself from.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, you can not. You are subscribed to a service that has decided to charge. If you do not want to pay, then your only choice is to stop using it.

However, there are a couple of things here.

* You flagged this as Cloud, but it sounds like it is a Server/DC app from your wording around "paid update" - on Server/DC if an app flips to paid, it can only do it when you upgrade it to a paid version. So you can remain on the free version.
* It is worth asking the vendor - a lot of us do discounts or extended free licences to try to persuade you to stay! Or even just give you some time to identify alternatives.

comments: author: Stiltsoft support
body: Hi [@ChinnoDog](/t5/user/viewprofilepage/user-id/2310525) ,

Indeed as [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) has kindly mentioned, on Cloud all the updates reach the customers automatically, you don't update the apps manually.

But no matter if you are on Cloud/Server/DC (if your tags are wrong), there was an email that was sent beforehand to your Confluence administrator that the 1-10 tier wouldn't be free any more. So, you are supposed to have a month to decide if you need the paid version of the app or no.

You data is not lost, you just copy your tables out of our macros and continue working.


author: ChinnoDog
body: I am on cloud. I regret I didn't take a screen shot of the app that had the paid update button to show this is possible. The fact that I had this option shows that the vendor can choose not to force a paid update if they want to. Asking a vendor for a discount on a previously free product seems useful for a large instance when talking about high dollar amounts that need approval but seems like a waste of time otherwise. It is just more hoops to jump through to delay the inevitable.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Number of table excerpt included limited?
Asked by U Z:

Hi,

I am trying to include the table excerpt from one page and all its descendants, but the *Table Excerpt Include* macro seems to always **only**include the first two child pages' tables, others are just neglected. I have tried to include the page one by one and it works. Is this intended or there is other way to include more excerpt in one single macro?

Thanks!


Answers:
author: Stiltsoft support
body: Hi [@U Z](/t5/user/viewprofilepage/user-id/5428862) ,

There are no any limitations: the Table Excerpt Include macro should grab all the excerpts from all the child pages of any depth if you choose the "page and all its descendants" option.

As you are on Server/Data Center, please make sure that your version of the app is up-to-date (the current one is 10.4.0) and refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14).

There you'll be able to share your data and we'll investigate what goes wrong for you.

comments: author: Stiltsoft support
body: Another guess: please check if your tables have the same headers. Maybe you want to show them as a combined report but somehow one of the headers slightly differs (typos or smth, for example, 'Number' and 'Numbers').


Tags: confluence-server

filter

server

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
How to spot unused attachments ?
Asked by Fanny Tastet:

Hi everyone :)

I have many old attachments that are still linked to pages but are not dislayed on the page anymore-because they were replaced, or updated...

Is there a way to spot those attachments so as to delete them ? So far I found some answers but for server and not cloud :/

Thank you !


Answers:
author: RMahajan
body: Hi [@Fanny Tastet](/t5/user/viewprofilepage/user-id/4883522) ,  

This discussion may help - [Solved: How to see, which attachments are in use and which... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/How-to-see-which-attachments-are-in-use-and-which-not/qaq-p/1085686)  

Regards,  
RMahajan

comments: author: Fanny Tastet
body: Hi [@RMahajan-Empyra](/t5/user/viewprofilepage/user-id/5019161) ,

Thank you ! :) I didn't find it and it is exactly the information I need !

Have a nice day,


Tags: cloud

confluence-cloud
Plugin always disabled and can't enable it
Asked by Dominik Gashi:

With the new Confluence DC version 8.8.0 I can't enable my app. The app is per default disabled and when trying to click on the button to enable it I get this error: This app failed to enable. Refer to the logs for more information.  
And I can't get it enabled. Does someone know what the issue is and how I can fix it?  
Thanks.


Answers:
author: Martin Bayer _MoroSystems_ s_r_o__
body: Hi [@Dominik Gashi](/t5/user/viewprofilepage/user-id/5247031) , you will definitelly need to check the atlassian-jira.log server log. There will be information about some missing dependency or something. Can you share this file or the snippet of it?

comments: author: Dominik Gashi
body: Hi Martin, thank you for your message. I downloaded the support zip and I can't fin the atlassian-jira.log. I think you wanted to write atlassian-confluence.log because I have the issue on Confluence. But also in the support zip I can't find the atlassian-confluence.log file.


author: Martin Bayer _MoroSystems_ s_r_o__
body: Hi [@Dominik Gashi](/t5/user/viewprofilepage/user-id/5247031) , yes of course I though atlassian-confluence.log. What files are contained in the zip file?


Tags: confluence-server

data-center

server
How do I grand Edit acess to a space without giving admin access?
Asked by Yael Sahar:

I am trying to provide access for someone to a space in confluence. I have provided all the "Add" boxes. How can the access be granted without providing admin access?


Answers:
author: Martin Bayer _MoroSystems_ s_r_o__
body: Hello [@Yael Sahar](/t5/user/viewprofilepage/user-id/5262751) , I'm not sure if I understand you correctly, but there is a "Space Admin" permission type on permission configuration page so it should be enough to uncheck the checkbox:

![Screenshot 2024-02-13 at 16.07.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/306135i527BF33780F2EEA8/image-dimensions/148x531?v=v2 "Screenshot 2024-02-13 at 16.07.46.png")

comments: author: Yael Sahar
body: I currently have that box unchecked but my user is only able to view the page not make any edits. Is there another place where I would grant her the access without giving her full access to everything?


author: Martin Bayer _MoroSystems_ s_r_o__
body: Can you check the page restrictions?

![Screenshot 2024-02-13 at 19.07.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/306186iAC65D01512E85C01/image-size/large?v=v2&px=999 "Screenshot 2024-02-13 at 19.07.10.png")


author: Yael Sahar
body: I am all set now. Thank you so much for your help.


author: Martin Bayer _MoroSystems_ s_r_o__
body: Nice :) You're welcome ;)

[@Yael Sahar](/t5/user/viewprofilepage/user-id/5262751) , I'm not sure if this thread can help anyone, but if you Accept the answer you can increase the chance


Tags: cloud

confluence-cloud
How to find the username of conflunce cloud , I am using confluence cloud free version
Asked by Sachin Somannavar:

is the username is same as email id ?


Answers:
author: Jack Brickey
body: not necessarily. If you navigate to the administration section and click on user management, you'll be able to find a list of all your users. You generally will see something like first name last name and then the users email. So the user name could be first name last name, or something different that is chosen at the time the user is created or edited later .


author: Ignacio Aredez GenAI Expert
body: In Confluence Cloud, your username for login purposes is typically your email address. This is because Atlassian Cloud products use your email as the primary identifier. However, for API or integration purposes, you might need your Account ID, which is different from your email address.

To find your Account ID:

Click on your avatar in the Confluence Cloud interface (bottom left or top right, depending on layout).  
Navigate to "Account settings" or "Profile and visibility."  
Your Account ID should be visible there.

<br />

For most actions within Confluence Cloud, including logging in and user settings, your email address acts as your username. For specific technical scenarios requiring a unique identifier, use your Account ID.

comments: author: Nic Brough -Adaptavist-
body: That's not strictly true.

Atlassian Cloud products use Atlassian accounts for access, not your email address.

You use your email address to log into your Atlassian account, and that lets you into Cloud.

If Cloud used email addresses, then you would not be able to change your email address on your account. You can change your email address on an Atlassian account, and it will continue to uniquely identify you as the same person.

(I know, I know, it's pedantic - it **looks** like you log into Cloud with an email address, but it's not quite that)


author: Ignacio Aredez GenAI Expert
body: interesting. You can always learn something new


Tags: cloud

confluence-cloud
jira links are visible in the confluence pages
Asked by Pavan:

Hello Team,  

We recently upgraded confluence server 7.19 to confluence Data center 8.5.5  

after upgrade , links are not displayed properly on the confluence pages   

could please help on this ?  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/306054iD5F2C6FD65A0E572/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577) ,

why do you use a html element instead of builtin JIRA issues macro? That should be the correct way to visualize JIRA issues within a Confluence page.

Fabio

comments: author: Pavan
body: we are using jira macros only  
JQL Filter Allowing Variables Macro  

and (implements capability is a scripted field in jira )


Tags: confluence-server

server
Is it possible to display a list of page with no update since a long time ?
Asked by Franck_Leforestier:

Hi there,

I recently stumbled upon a macro that displays a list of recent update pages. However, I'm curious if it's possible to do the opposite. I want to know if there's a way to display a list of pages that haven't been updated recently. Could you please let me know if this is feasible?

Thank you for your help.


Answers:
author: Kristian Klima
body: Hi [@Franck_Leforestier](/t5/user/viewprofilepage/user-id/5428423)   

Confluence Databases for to the rescue :)

Use the tool (it's Atlassian's tool, currently in Beta) to create a DB of all pages in the space. [This thread will show you how.](https://community.atlassian.com/t5/Confluence-questions/Shortcut-to-add-quot-Page-Link-quot-entries-to-confluence/qaq-p/2597061#M291172)

Define one of the columns as Last Updated (it's one of the presets) and bang. You can sort the DB based on the Last updated column ascending/descending and filter (does not contain 2024, does contain 2023).

![2024-02-13_12-50-33.png](https://community.atlassian.com/t5/image/serverpage/image-id/306083iC4A0B735DCE9D572/image-size/large?v=v2&px=999 "2024-02-13_12-50-33.png")


author: Rebekka Heilmann _viadee_
body: Hi [@Franck_Leforestier](/t5/user/viewprofilepage/user-id/5428423) and welcome to the Community!

Check out this thread: [is there a macro that will show pages that have no... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/is-there-a-macro-that-will-show-pages-that-have-not-been-updated/qaq-p/2440157)

There were several Marketplace Apps and other solutions suggested.


Tags: cloud

confluence-cloud
content missing, no history log records either
Asked by Damjan Zemlji?:

Hi,

I've edited the page and made many revisions of it. Meanwhile, another person edited it and now only his changes (older more than two days compared to changes I've made) are visible and there is even no record in the history log of my revisions after his edits.

Additionally, there is "UNPUBLISHED CHANGES" banner, but the content from the history log is out-dated (my recent changes missing - seems like changes made after another person edited the page).

I'm turning PC every day off and next day I got up.to-date content back till... ??

How could that happen? (I'd like to understand the issue to avoid it in the future)

Thanks in advance for any feedback


Answers:
author: Barbara Szczesniak
body: [@Damjan Zemlji?](/t5/user/viewprofilepage/user-id/5428338) I just noticed that your question is tagged with Server, so my answer below about how it works in Cloud may not apply, but I already typed it all in, so I'll post it in case it helps point you to a resolution.

++In Cloud:++

The UNPUBLISHED CHANGES banner means that changes have been made to the page since the last time the page was published.

When you made your changes, did you publish the page or simply close it? I don't think other users see the changes until you publish. I also don't think that the changes are added to the page history until you publish.

Your updates are saved as you type, so, even if you just closed it, YOU should see the changes when you view the page.

As I said, I don't know if this works the same way in Server.


author: Marc - Devoteam
body: Hi [@Damjan Zemlji?](/t5/user/viewprofilepage/user-id/5428338)

Based on your description, it could well be that this person made a copy of the page and you are looking at his copy of the page.

If you search can you find your page?

comments: author: Damjan Zemlji?
body: I can find the page, but the content is missing


author: Marc - Devoteam
body: Let you admin check the audit log in Confluence and log files on the server, if you are not able to do so yourself.

Also the Confluence admin could re-create the confluence index if needed, their might be an issue with the index.

Also ask the other person who made edit what the actions where done by this person?


author: Damjan Zemlji?
body: thank you very much. I think that would be it (got an information some migration was done and I'm not the only one missing the content...)


Tags: confluence-server

server
?? ?????????????? ?????? ?????? ???????? ? ???????.
Asked by Ilya Kovalevskiy:

?? ???? ????? ? ??????? ??? ????????? ???????????????.

?? ?????????????? ?????? ?????? ???????? ? ???????.


Answers:
author: Brant Schroeder
body: [@Ilya Kovalevskiy](/t5/user/viewprofilepage/user-id/5428322) welcome to the Atlassian community

Are you on cloud? Are you potential blocked because of where you reside? This is for Trello but stands for all Atlassian products <https://support.atlassian.com/trello/docs/sanctioned-countries/> Do you happen to reside in one of those contries?


Tags: unknown-hosting-type
How to get system info through REST API for Data Center version 8.5.6?
Asked by Kalle Narinen:

I'm building a script that needs version information remotely but cannot find the REST API resource where to fetch it.


Answers:
author: Marc - Devoteam
body: Hi [@Kalle Narinen](/t5/user/viewprofilepage/user-id/4909326)

This article might help you out.: [rest-api-to-check-the-latest-installed-and-latest-available-confluence-version-information](https://confluence.atlassian.com/confkb/rest-api-to-check-the-latest-installed-and-latest-available-confluence-version-information-1064075383.html)

comments: author: Kalle Narinen
body: thanks, good enough


Tags: confluence-server

rest-api

server
How to create and modify issue entity properties
Asked by Hristo Burgazliev:

I am working on an activity tracker server plugin and I am using Jira webhooks to get the data that I need and then parse it in a format which suits my needs. I want to be able to save the formatted data in issue entity properties, so I can search for it later using JQL.

My first thought was to use the REST API to send a request to the issue and save the data that way, but I am unable to authorize the request. ( in forge i use api.asApp().requestJira() but here no such solution exists ).

I find the Java API documentation awfully hard to read and with no real examples, so I am stuck without a way to set the properties.

Can anyone please give some advice or possibly share an example?

Thanks.


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Hristo Burgazliev](/t5/user/viewprofilepage/user-id/5544040) ?

While it's possible that you'll get a response here, you may want to post this to [the Atlassian Developer Community](https://community.developer.atlassian.com/) as well. More developers are 'over there.'

Best,

-dave


Tags: data-center

java-api

jira-data-center

jira-server

rest-api
Automation Rule: Copy field from Story to its Parent (Epic)
Asked by Emna Elleuch:

Hi, I've added an automation rule to copy Custom field **Time Spent**from a Story to its Parent.

This is a quick description of our Workflow: we have DEV and QA Stories linked to a Story and we have added an Automation Rule to sum up the time spent in all dev/qa stories and add them to the Story (in a Custom Field= Time Spent)

Now, I would like to copy this Custom field from the Story to its Parent. it's not working for me (attached the Automation Rule configuration).

Actually, if I add manually a value in Time Spent Field in the Story, the Automation Rule is working fine and I can see the same Time Spent to its parent (Epic). Looks like since the filed is not populated manually (since it's coming from another Automation Rule) the copy is not working as expected.

Im doing that to have the Clock work app working and showing the Time spent.

Is there a way to fix that? ![Automation Rule.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/335617i2C2FE4C423580E99/image-size/large?v=v2&px=999 "Automation Rule.PNG")


Answers:
author: Hans Polder
body: Hi [@Emna Elleuch](/t5/user/viewprofilepage/user-id/4862258)

Just curious: Why would you send this value to its Epic this way? This would only work if an Epic would only have one Story linked to it, because if there are other stories linked to the same epic, the 'Time spent' value would simply get overwritten if both stories get the Time Spent value filled in at some point (the last one filled in will be copied /overwritten on Epic level).

But, if that's the use case then this indeed should work. You're mentioning that the rule does work if you manually fill in the value in the story. That would lead me to believe that the checkmark highlighted below is not checked for this automation rule (you can find it in the 'Rule Details' section). Can you validate?

![Screenshot 2024-07-15 133436.png](https://community.atlassian.com/t5/image/serverpage/image-id/335633i422882BBF59BF85B/image-size/large?v=v2&px=999 "Screenshot 2024-07-15 133436.png")

comments: author: Wouter Bruinings
body: Great reply Mr Polder.


author: Emna Elleuch
body: [@Hans Polder](/t5/user/viewprofilepage/user-id/5506451) thanks a lot that works for me !! :D


author: Hans Polder
body: [@Emna Elleuch](/t5/user/viewprofilepage/user-id/4862258) good to hear! Enjoy your automation tinkering ?


author: Wouter Bruinings
body: The Epic is technically not the parent. If you'd use this rule on a sub-task, the parent story would likely get the value copied over.   

You could try using smart values instead.   

<br />


Tags: cloud

jira-cloud
Updating due date when the task is reopened
Asked by Maria Saptsova:

Hello! I am trying to automatically update tasks' due dates based on their priority when they are reopened (moved from 'done' or 'won't do' to 'to do' status) using Jira automation rules. I already have a rule for new tasks that calculates their due dates when the issue is created and the 'Reopen date' field is empty, based on the creation date. Now, I set the custom field 'Reopen date' value when the task is transitioned automatically and perform data re-fetching after that. I also created a rule to change the due date when the 'Reopen date' is added. However, it doesn't work; it seems that the value set automatically is not considered as a trigger.

How can I solve this and recalculate the due date based on the reopen date when it is just automatically set?

Thanks in advance.


Answers:
author: Hans Polder
body: [@Maria Saptsova](/t5/user/viewprofilepage/user-id/5543984) ,

Without trying to fully understand the use case yet, the most obvious/occurring cause of your issue would be in checking a certain checkbox in your automation rule.

Can you check if this is the case? Only if this checkbox is checked, an automation rule will perform an action if the trigger was by another automation rule ?

![Screenshot 2024-07-15 133436.png](https://community.atlassian.com/t5/image/serverpage/image-id/335626i6E88D116C598A32F/image-size/large?v=v2&px=999 "Screenshot 2024-07-15 133436.png")

comments: author: Maria Saptsova
body: Thanks, didn't notice this checkbox! It works :)


author: Hans Polder
body: Great to hear Maria! Enjoy :)


Tags: automation

cloud

jira-cloud