youngmon/atlassian-qna huggingface dataset:
space administrator itself not preset
Asked by Vidya Sagar:

Hi,

My query regarding space admin is as follows,

What if administrator who created space itself is not present in the organization anymore.

How to change the administrator or how to add new admins to that space ?


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Vidya Sagar](/t5/user/viewprofilepage/user-id/3593620)

Welcome Atlassian Community!!

To add new space admin you need to have conflunec administrator permissions or you need to reach out to your confluence administrator to change the space admin.

Please refer below link for space permission overview.

<https://confluence.atlassian.com/conf59/space-permissions-overview-792498607.html>

Thanks,

Avinash
How to fix page dates (year only) after NTP was out of sync?
Asked by Denise Shultz:

Is it possible to fix dates for pages that are incorrect? For example my server recently lost NTP sync and now I have some posts that are listed with a date year of 2025 on both creation and edits. I would like to know if it would be possible to modify just the year portion to set it to 2019 because that would actually be the correct date. If its possible to modify this though making changes in the database that would be fine.


Answers:
author: Denise Shultz
body: Nevermind - I figured it out, it just involved updating records in a few tables to the correct date.


Tags: confluence-server

server
Access and modify confluence page with Python
Asked by Luca Parolo:

Hello,

I am trying to:

1) Access a confluence page with a Python script ( I have to login using google authenticator)

2) Modify the page with the same Python script

Can you provide a step by step guide to achieve this? Ideally a tutorial that takes you from user credentials to posting "hello world" on a new page on the personal space would be magnificent!

Thanks!


Answers:
author: Shannon S
body: Hello Luca,

Welcome to Atlassian Community! It's nice to have you.

You can find all of our documentation on this and the like at [developer.atlassian.com](https://developer.atlassian.com/). You can start with [Confluence Plugin Guide](https://developer.atlassian.com/server/confluence/confluence-plugin-guide/).

In case you have any issues, have a look at the resources below:

* [The Atlassian Developer Community](https://community.developer.atlassian.com/)
* [Atlassian Developer Resources](https://developer.atlassian.com/resources/)

I hope that helps, and good luck!

Regards,

Shannon


Tags: atl-dev
How many macros in a page?
Asked by Vitor LC:

Hi,

I am creating a user macro and would like to count how many times a specific macro is present in a page. Is there a way to accomplish this using Velocity?

Thank you.


Answers:
author: Stephen Deutsch
body: Hi Vitor,

it's certainly possible, you can read the storage format, which is just xhtml, and each macro is defined by an \<ac:macro\> element. You would have to treat it as a string, though, no DOM operations would be available in a user macro.

However, the biggest problem is that the xhtml element is "translated" by Confluence into regular html code during the final page rendering process. A user macro has no access to this final html code. So, if you added an id to the macro element, it would just be ignored. The best you could do would be to wrap the macro in a div element and assign an id to that.

It's a bit long of an answer, but I hope it makes sense.

comments: author: Vitor LC
body: Hi Stephen,

Thank you for your help but I am not quite sure if your answer covers exactly what I'm looking for (very likely because my post was very, very vague)...

The macro I created for test purposes is using a \<div id="macro-${macroNumber}"\>... I would like to to confirm the existence of macros with the same name in the page, how many and then assign n+1 to $macroNumber, being *n* the number of macros found.

Thanks


author: Davin Studer
body: What are you trying to accomplish with counting macros on the page?

comments: author: Vitor LC
body: Hi Davin,

I would like to differentiate the element ID of the HTML container by using an increment on it before the page was rendered at the client side, something like id="macro-1", id="macro-2", etc.

I can do it at the client side via Javascript but would like to see if I could render the page already with the proper number in the ID. I managed to identify the macro I wish in a page but not to count how many instances of it exist.

Thank you.


author: Davin Studer
body: So, are you trying to apply a unique id to user macros?


author: Vitor LC
body: Yes.


Tags: confluence-server

server

user-macro

velocity
Confluence header (where you enter login credentials) missing after upgrade
Asked by Joe Roper:

Upgraded from 6.15 to 7.0.2, now when I launch Confluence I get the following at the top of the page:

$soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters)

and can't log in because the header is missing.

UPDATE: Was able to get this resolved.


Answers:
author: Stephen Sifers
body: Hello Joe!

Wow, excellent work finding the cause and resolving it! To help others who may have the same issue, could you enlighten us as to what the cause of the problem was and what you did to resolve it?

Who knows? You may help someone avoid an unwarranted headache with a few simple steps on how you did it!

Regards,  
Stephen Sifers

comments: author: Joe Roper
body: Stephen,

The problem stemmed from a missing plugin.

I just was able to find the relevant threads in the Atlassian Community pages. Just kept digging after I entered the ticket. The following ones were the ones that helped me:

<https://confluence.atlassian.com/confkb/missing-buttons-inside-the-top-bar-with-soytemplaterendererhelper-getrenderedtemplatehtml-error-message-appears-instead-867358888.html>

<https://confluence.atlassian.com/confkb/how-to-manually-change-a-plugin-back-to-default-state-through-the-database-592609333.html>

As you said, maybe this will help someone else who has the same problem.


Tags: confluence-server

server
Where is the Anchor macro?
Asked by Santi P:

I know there is a way to insert [the anchor macro on a page](https://confluence.atlassian.com/confcloud/insert-links-and-anchors-724764900.html), but this macro does not show up when I look for it or try shortcuts. Does anyone know how to resolve this? I want it for navigation within a page.


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Santi P](/t5/user/viewprofilepage/user-id/3593545) ,

Currently the **Anchor Macro** is unavailable in new editor of confluence cloud and no configuration is available from atlassian to switch to old editor.

Also we can see that already **Anchor Macro** feature is listed in [Confluence Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html?_ga=2.247363277.873212716.1567579975-23122787.1567579975)

<https://jira.atlassian.com/browse/CONFCLOUD-66773>

Thanks,

Avinash

comments: author: Matt Barta
body: Thanks for removing yet another useful tool in the new editing "Experience" when do you plan to add this back? Or are we just getting rid of useful features for good? this is a common theme today as a rebuild a page in the "New" editor....


author: Tolu Tourialai
body: The issue is set to ***Won't Do*** , does this mean that we won't be able to use anchors at all, or that there is an alternative? Agree with [@Matt Barta](/t5/user/viewprofilepage/user-id/3519223) 100%. This is a basic functionality. At least have allow the option to use plain Markdown....


author: David Davis
body: Atlassian, if you are going to remove features, you might at least remove the help associated with them too. (Or at least update the help to make clear that the Anchor macro is no longer present if you switch to the new editor). Very confusing.


author: dat_timd
body: Really??? Another vital feature removed every time you "upgrade" the editor!!!


author: Santi P
body: Looks like they tried to improve it but failed to create a working [product.](https://community.atlassian.com/t5/Confluence-articles/Fresh-full-width-and-colorful-new-features/ba-p/1191204) Why would they keep the anchor feature help sections if this is no longer supported?

comments: author: Matt Barta
body: That's my question, another lost feature... great. Confluence is getting worse instead of better?


author: Ren? Wetzel
body: Still no anchor macro available... WTF!!!


Tags: confluence-cloud
Delete Confluence Folder
Asked by Michelle Sullivan:

Hi,

Simple question, how can I delete a folder in Confluence tree?


Answers:
author: Tanya C
body: Tree deletion: Navigate to the 'parent' page in the tree. Click the ... Delete. You'll be prompted to delete the parent and children or to allow the children to assume their 'grand parent' as the new parent.

Delete Pages permission is required for this. If you do not have that permission you must consult with the Space Admin to assist with the page tree deletion.

Cheers - Tanya


author: Ana Bolanos
body: [@Michelle Sullivan](/t5/user/viewprofilepage/user-id/3591946) - You can either ask the JIRA admin to give you permissions or ask them to delete. Alternatively, you can mark is as archived, and move it out of 'sight'.


author: Erica Moss
body: [@Michelle Sullivan](/t5/user/viewprofilepage/user-id/3591946) Hey, Michelle! I'm going to go ahead and move this to the Confluence collection.


author: Michelle Sullivan
body: Apologies found the documentation however realized I do not have the access level to delete or configure in Jira or Confluence


Tags: featured-groups

questions-for-confluence
Version history not getting copied
Asked by OMom2019:

In confluence version history is not getting copied from one page to another (or from one space to another) how to copy the version history ?


Answers:
author: Nic Brough -Adaptavist-
body: Pages are separate entities. If you create one page as a copy of another, you don't want the history of the original, it's got nothing to do with your new page.


Tags: confluence-server

server
How do I give access to my space. It now shows " unknown space". It shows unrestricted space.
Asked by Lucie Toorenaar:

my space says unrestricted. Persons who were given access to view and/or edit only see: unknown space, this is a restricted space. This also is for persons who may view the page.


Answers:
author: Dharma Ramos
body: Do they have access to the space and the page? Please review the below two links for information on how to set both.

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>

comments: author: Lucie Toorenaar
body: I don\`t know for the colleagues ont the shopfloor. My team-colleagues do have permission to edit and to view, but still the space says RESTRICTED. My colleagues on the shopfloor should be able to watch, but they also see RESTRICTED. There are 2 colleageus who asked for permission by mail. However, This is not the correct way. Everybody should view this page directly without asking for permission.

Please support


author: Lucie Toorenaar
body: Next question: I uploaded pdf files, word documents and exelfiles in my space and page. How do I give permission to my colleagues without asking permission for every document? I checked Confluence, but only see to export the space, not the page on which those documents are.


author: Lucie Toorenaar
body: do you already have an answer to my question from yesterday?


author: Dharma Ramos
body: Do you mean they need permission to view the uploaded documents?


author: Lucie Toorenaar
body: yes, for every uploaded document on the page. Is there a way to change that for all documents, word, exel and PDF?


author: Lucie Toorenaar
body: I already found the solution! I found out where I can manage access so support is no longer needed.

Thanks for your help!
Need help with linking to an anchor on a different web page in the same space
Asked by gary_lester:

I found a support page which explains how to do this:

<https://confluence.atlassian.com/doc/anchors-139442.html>

I have followed it as described so that:

1. I created an anchor

2. I have linked it so that my link looks like:

<https://longtallsally.atlassian.net/wiki/spaces/LTS2/pages/804782197/Product+Information#ProductInformation-Stockrulestable>

Where the Anchor name is Stockrulestable and the page it is on is called 'Product Information'

Despite apparently doing as suggested, I don't find that the page scrolls down to the appropriate section (Stock rules table, which is an H1 tag)

Any suggestions on how I can get this to do what I need?


Answers:
author: gary_lester
body: ok, shortly after posting this I realised that I made a mistake. Should be Stockrules not Stockrulestable. Works like a charm now.


Tags: cloud
No results were found for groups : Can we hide the text in user list macro
Asked by Muhammad Farhan:

Hello Experts,

I do not have any group members so the user list macro displayed "No results were found for groups" Can we hide the text in user List macro and set this in a way that it will only show Group names like it displayed for the groups which have members.

Any help will be appreciated.

Thanks


Answers:
author: Shannon S
body: Hello [@Muhammad Farhan](/t5/user/viewprofilepage/user-id/3571637),

Happy to help you with this. If the User List Macro doesn't have any users to display, then it will display that text:

```
No results were found for groups
```

It's not possible to hide this text from within the Confluence UI, but if you're using Confluence Server, you may be able to hide it using [a Javascript modification](https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html).

Let me know if you have any questions about that.

Regards,

Shannon


Tags: server
How to Change the color of Text of a Link (Hyper Link)
Asked by Muhammad Farhan:

Hello Experts,

How to Change the color of Text of a Link (Hyper Link) in Confluence as soon as I insert link the text color changed to Blue. Is there a way I can change the color after settings the link.

Thanks


Answers:
author: Muhammad Farhan
body: Hi [@Muhammad Farhan](/t5/user/viewprofilepage/user-id/3571637) -

Have you tried this ?

- Be on a page in the space you are interested in making the color scheme change for hyperlinks (this reflects the color change only in that one space)

- Go to Space tools --\> Look and Feel --\> Color Scheme

- Under this Color Scheme, there is a color associated with 'Links' when you hover over the color tiles available as part of the scheme being used

- You should then be able to change the color on links

For making this change, globally, on the entire Confluence site, you should be a Confluence site admin and be able to do the same through Confluence Administration.

Hope this helps!

-kalyani

comments: author: Muhammad Farhan
body: Thank You @\[deleted\] Yes I am able to change the colors but it changed the colors of all the links on Spaces n pages, is there any possibility that I can only change color of a specific links?

Thanks


author: David Garc?a
body: This settings change is great to change the color of links for the entire wiki space but not very beneficial when using an HTML macro with CSS. I have a dark background and the links blend in with the background because of the inability to change the link color for the page itself.

Is there a way to change the hyperlink color within a page itself vs changing the color schema for the entire wiki space?


Tags: confluence-server

link
JSD Customer Not Able to View Que Status on Confluence
Asked by Shambhu Kumar:

Hi,

I have one JSD project, which is link with a SPACE. On the Space, we have define one macro, which enable to view all current que of the Space. As admin i am able to view all queues , but the jsd customer is not able to see that queue, showing permission, issue.

So, my query is are JSD Customer able to view Queue on Confluence Space.

Shambhu


Answers:
author: Shannon S
body: Hello Shambhu,

Welcome to Atlassian Community. It's nice to meet you.

Can you tell me, is the queue in Confluence built from the Jira Issues Macro? The Jira Issues Macro works outside of the Jira Service Desk permissions. It requires that the issues to be displayed are either Public, or that the user viewing them is a licensed user in Jira with permission to browse that issue's project.

So to be clear, even though the project is linked to the space in Confluence and Jira Service Desk, the user doesn't have permission to view the issue outside of Jira Service Desk.

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Shambhu Kumar
body: Hey Shannon,

thanks for the revert, I got Reply from Atlassian team as per them, it is not possible to view/access JSD customer the Que on Confluence.

It is only possible JSD-License user to view the que.

Shambhu


author: Shannon S
body: Hello Shambhu,

That's right, thank you for confirming that you were able to find the answer from support as well.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: cloud

confluence-cloud
Issues running Confluence on https on a Windows Server.
Asked by NelsonIT:

Hi guys,

I hope you can help me with this, i am having an issue with getting https to work with confluence. I edited server.xml and i got the following setting for SSL in server.xml

\<Connector port="443" maxHttpHeaderSize="8192"  
maxThreads="150" minSpareThreads="25"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
clientAuth="false" sslProtocol="TLSv1.2" sslEnabledProtocols="TLSv1.2" SSLEnabled="true"  
keystoreFile="C:\\removed\\removed.jks" keystoreType="JKS"  
URIEncoding="UTF-8" keystorePass="Removed"/\>  

\</Service\>

But i keep gettting the error : Error_timed_out or no cyphers available.


Answers:
author: NelsonIT
body: No idea what changed but it suddenly seems to be working.

The config as above hasnt changed. Neither did i change anything in the keystore.


Tags: confluence-server

server
How can i create a tooltip in confluence online?
Asked by alexp112:

Hello,

I have searched for almost 1 hour and I cannot seem to find any solution for my question.

I need to create a small tooltip that will be displayed when I hover over something like text.

It needs to look like something like this:

![tooltip.jpg](/t5/image/serverpage/image-id/69026i21318ED7E6C5D6CB/image-size/large?v=v2&px=999 "tooltip.jpg")

I am using confluence online (not the self hosted version)

Regards,

Alex


Answers:
author: alexp112
body: Welcome to the club :-/

Search for CONFCLOUD-55014 (it is not allowed to include links in comments).

Please, move your request there. Maybe, if we join forces, we can get Atlassian to take action on this.

comments: author: alexp112
body: :( how can something this simple be missing? I searched for what you posted and added my vote and comment- hopefully this will be implemented in the near future.


author: Joris Witteman
body: Please everyone log in and vote on the issue mentioned (use Google) --- CONFCLOUD-55014

That's the only way it will show up on Atlassian's radar.


author: Priyanka Yadav
body: Just wondering if 'tooltips' are available now in confluence? This is 2022 !!

comments: author: Joris Witteman
body: They are not. Vote on CONFCLOUD-55014 to indicate interest.


Tags: confluence-cloud

tool-tip
Facing an issue while accessing the URL of confluence
Asked by Karthik Vennapaneni:

Hello Team,

Facing an issue while accessing the URL of confluence in intranet environment but same URL is accessible through internet without any issue .

Its a intermittent issue i have checked logs of the application also but did'nt find any errors . What could be problem ?

Thanks and Regards

Karthik


Answers:
author: Mathis Hellensberg
body: Could be a firewall issue? I have had the same problem with Jira/Confluence not loading assets correctly in intranet environments.

comments: author: Karthik Vennapaneni
body: Hi Mathis,

Thanks for your response . In your case how you have resolved your issue ? when you had problem in intranet environments.


author: Mathis Hellensberg
body: I checked the console in my browser and found out it wasn't allowed to 'GET' the assets. If that's the case you'll need to edit your firewall settings or talk to an administrator.

Hope this helps! :)


Tags: confluence-server

server
Sharing Guest Wi-Fi password
Asked by Tim:

Hi everyone!

I'm quite excited about the prospect of using Confluence (Cloud) for our intranet and knowledge base and just exploring the capabilities.

As far as an intranet home page, I wanted to include an area where we could share the office guest wi-fi password. This changes monthly and we have three offices around the world that all use the same password so Confluence would be a nice place to keep people informed of the latest.

I did a mockup of roughly what this would look like. Could anyone suggest a way to accomplish this either natively or with a marketplace app?

The password is masked for obscurity but not security. It can just be plain text and is not associated with any Atlassian account. If you need to see it you can click to reveal - Javascript I guess.

The link beneath would just be a help article someplace in Confluence.

Appreciate your time, consideration and any feedback on this one! Thanks!

![guest-wifi.PNG](/t5/image/serverpage/image-id/69008iCCB06FE7FAF8C76E/image-size/large?v=v2&px=999 "guest-wifi.PNG")


Answers:
author: Mathis Hellensberg
body: You could either manually update it in an info box on the page, or code a html macro (with some javascript). I'm dont know about cloud, but on server you need to enable html macros under addons.

Hope this help :)

comments: author: Alex Medved _ConfiForms_
body: The question is about cloud (as I understand by looking at the tags), and that is much more complex, as HTML macros usually are dynamic macros and rendered in own iframes...

you cannot alter much what is outside of your frame with JavaScript


author: Alex Medved _ConfiForms_
body: This is something what can easily be done with [ConfiForms app](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview "Building forms with ConfiForms app in Confluence")

What is good about using ConfiForms is that you can have your form elsewhere, centrally managed and the data shown in a different place (pages) and the way you want

<http://recordit.co/0Jax17Gmbz>

Configuration is simple (but can be extended to support your 3 offices, etc)

![obscure-password.png](https://community.atlassian.com/t5/image/serverpage/image-id/69034i692AC22EA5064CDE/image-size/large?v=v2&px=999 "obscure-password.png")We use here "obscure" function to mask the password

```
pwd.obscure(********|click to view)
```

What you need could also be done by implementing a little custom script with the help of [HTML](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html)[plugin](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html)

The drawback is that you cannot use Confluence macros there.


Tags: cloud

confluence-cloud