youngmon/atlassian-qna huggingface dataset:
Importing Confluence Space -> Notification for imported users?
Asked by Marco:

Hi all,

just a quick question: if i import a confluence space from xml file, do the users that are not yet on our confluence cloud instance get a mail notificiation or anyhting? or can i import the space without any notification to anyone? I don' want users to get notified if i test the import on my sandbox confluence

Marco


Answers:
author: Elena Lurye
body: Hi [@Marco](/t5/user/viewprofilepage/user-id/5139436) ,

I didn't see it sending out notifications during upload. But you can always turn off/uncheck outgoing notification before migration:  

![F3BAD883-58EA-4158-B8D4-ABB8DF9EDD50.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/249086i3B63D259E073F383/image-size/large?v=v2&px=999 "F3BAD883-58EA-4158-B8D4-ABB8DF9EDD50.jpeg")

Hope that helps.

Elena

comments: author: Marco
body: yeah you're right that's a good point! Thank you!


Tags: cloud

confluence-cloud
Colour on Calendar subscribed by URL
Asked by Gonzalo Peces:

Hi,   

Can I change the colour of a calendar that I have subscribed by URL?  

Can I add a subscribed by url calendar in a calendar group?

thanks


Answers:
author: Riley Venable
body: To change the color of a calendar that you have subscribed by URL in Confluence: 1. Select Calendars in the space sidebar. 2. Choose the subscribed calendar that you want to change the color of. 3. Click on the calendar settings button (three dots) in the top-right corner. 4. Click the "Edit" button. 5. Click on the color dropdown menu and choose your desired color. 6. Click "Save".  

To add a subscribed by URL calendar in a calendar group:1. Select Calendars in the space sidebar. 2. Create a new calendar group or select an existing one. 3. Click on "Add calendar" button within the calendar group. 4. Select "Subscribe". 5. Enter a name for the calendar. 6. Paste the URL for the calendar in the iCal URL field. 7. Select "Subscribe". 8. The subscribed calendar will now appear in the selected calendar group.

comments: author: Gonzalo Peces
body: Thanks [@Riley Venable](/t5/user/viewprofilepage/user-id/4584007)

1 - I don't seem to have that option for a subscribe by url (attached picture of the options when clicking on 3 dots). I see them in normal calendar (for example calendars created using \`Jira Issues Dates\`, instead of \`Subscribed by url\`)

![Screenshot 2023-04-03 at 3.16.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/249362i811FDDBFF83B0FCE/image-size/large?v=v2&px=999 "Screenshot 2023-04-03 at 3.16.39 PM.png")

2- I see the option to add new claendar at a global level, but not on group level (added 2 pictures)

![Screenshot 2023-04-03 at 3.18.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/249359iBFD4013D5FE255D0/image-size/large?v=v2&px=999 "Screenshot 2023-04-03 at 3.18.44 PM.png")

![Screenshot 2023-04-03 at 3.23.32 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/249360iCB852326E341F165/image-size/large?v=v2&px=999 "Screenshot 2023-04-03 at 3.23.32 PM.png")

Is there any place where this configuration is set differently? Maybe I am in the wrong configuration page :(

The screenshots are from this url: \`"wiki root url"/wiki/spaces/MVMX/calendars\`  

I am on cloud version, not server version.  

Thanks


author: Payam Norouzi Alam
body: Hi,

I have also experienced the same, running on cloud as well.  

Are there any other way to change the color when subscribing to a calendar?

Thanks


Tags: calendar

cloud

confluence-cloud
Where can i find the Share-Link in Database?
Asked by Martin Schmalz:

Hey,

i can share my confluence-page with the sharebutton in the right top corner.

Then i get a link like "https:\\\\confluence....**/x/jiSEDG.**

Does anybody know in which **databasetable** these linkes are stored?

thx


Answers:
author: Florian Bonniec
body: Hi [@Martin Schmalz](/t5/user/viewprofilepage/user-id/705908)

This KB should help you achieve to generate the link.

<https://confluence.atlassian.com/confkb/how-to-programmatically-generate-the-tiny-link-of-a-confluence-page-956713432.html>

Regards


Tags: confluence-server

database

server
Auto update Jira Ticket last updated date on confluence page
Asked by Andrew Denys:

I am trying to automate the "Last Updated" section of at the table below: ![Screen Shot 2023-03-31 at 10.14.13 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/249154i97F4BD2315806218/image-size/large?v=v2&px=999 "Screen Shot 2023-03-31 at 10.14.13 AM.png")

I thought using the 'Jira Issues Calendar' Macro would be my best bet but it doesn't allow me to link to the ticket in the "Jira - Issues" column.

Is there a Macro that supports this function?


Answers:
author: Riley Venable
body: There isn't a specific macro that supports automating the "Last Updated" section of a table in Confluence. However, you can use JQL to create a search that includes the "Last Updated" field, and then display the results in a Jira Issues macro on the Confluence page. Or consider using an app from the Atlassian Marketplace to add this functionality.


Tags: cloud

confluence-cloud

jira

update
How to setup a page by default in the personal space when first logged in?
Asked by Winnie Claudia Tan:

Dear community,

does anybody have experience in how to setup a page that is linked to the personal space as the first confluence page of new users?

1. I want to create the page on the company space
2. The page should be shown to any new user as the first page they see when logged in in their personal space
3. The page from (2) syncs with any changes made from (1)
4. Still, the page from (2) could be editable for the new user

Many thanks in advance!

Best,

Winnie


Answers:
author: Dave Mathijs
body: Hi [@Winnie Claudia Tan](/t5/user/viewprofilepage/user-id/5184649) welcome to the Atlassian Community!

First of all, you need to distinguish "site" spaces (team space, documentation space, knowledge base space, project space) and personal spaces.

You can [configure the site homepage](https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/) but you cannot enforce the homepage of a personal space. A personal space belongs to the user, they are the space admin of their personal space.


Tags: cloud

confluence-cloud

home-page
Unknown macro: 'html'
Asked by Fahed-Aman Malik:

Hello all,  
Unfortunately I noticed that on our Confluence page the videos I placed there are no longer displayed because my macro is no longer recognised. In the field provided on the Confluence page it only says Unknown macro: 'html'.  

Can you help me to fix this problem? Thank you!


Answers:
author: Radek Dost?l
body: This is the same topic <https://community.atlassian.com/t5/Confluence-questions/How-to-enable-HTML-Macro-on-Confluence-cloud/qaq-p/1068527>

Html macro is not allowed on Cloud by default, unless a plugin can "recreate" it.

comments: author: Fahed-Aman Malik
body: Hey [@Radek Dost?l](/t5/user/viewprofilepage/user-id/715713)  
how can I fix this problem?  

I saw some add-ons, but which would be the most suitable?


author: Rilwan Ahmed
body: Hi [@Fahed-Aman Malik](/t5/user/viewprofilepage/user-id/5184695) ,

Welcome to the community !!

HTML macro is not available in confluence cloud. That is why the error.

comments: author: Fahed-Aman Malik
body: Hey [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

thank you for your feedback,

how can I solve the problem now? Do I have to recreate the macros or...?


author: Rilwan Ahmed
body: Hi [@Fahed-Aman Malik](/t5/user/viewprofilepage/user-id/5184695) ,

You need to edit the page and update the page with required macro or remove them.

In native confluence, there is no HTML macro. So you can check the <https://marketplace.atlassian.com/> for related macro as replacement. There might be cost of the plugins.


author: Fahed-Aman Malik
body: Thanks, [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)!


Tags: cloud

confluence-cloud
Previous Versions of Attachments Showing in Search
Asked by Regina Jennings:

Hi all-

When I replace an attachment with a newer version, both versions of the attachment (old and new) are showing as available when they are searched for. This is causing confusion with some of the other departments. I've begun dating the attachments, but I need an easy way to find and remove all duplicate attachments and prevent all but the most current attachment from showing in the Search list going forward.

I'm sure there's some sort of setting I'm missing.

Any ideas?


Answers:
author: Brant Schroeder
body: [@Regina Jennings](/t5/user/viewprofilepage/user-id/5115380) Are the attachments all on the same page? Are you updating the attachment so it is versioning or are you just adding a new attachment each time? How are you attaching the files?

comments: author: Regina Jennings
body: So each time a new version of the attachment comes out, I edit the page, delete the existing attachment, then put in the new attachment.

The old attachments only show up in the search if the User searches by the label or title of the attachments. So, for something that is updated a lot, there may be 5 or 6 versions, all with the same name showing up in the search.


author: Brant Schroeder
body: [@Regina Jennings](/t5/user/viewprofilepage/user-id/5115380) it sounds like you are removing the attachment from the page but not truly deleting it. This document will help you delete old attachments and better manage attachments going forward <https://support.atlassian.com/confluence-cloud/docs/manage-uploaded-files/>


author: Regina Jennings
body: I agree. I've never used the method on this page to remove and replace. I'm going to go pull all the old ones now, and going forward I'll try to remember to do it this way!

Thank you!


Tags: cloud

confluence-cloud
Why are the custom fields not updated from Jira?
Asked by Asha Vijaykumar:

I am using a power up in Jira - Assistant for Trello to automatically create a card in Trello board for every new issue created. It is creating a new card for every new issue, but none of the custom fields are getting updated with the information from Jira. For example, fields like Assignee, Priority, Issue type etc.,

Is there any way to fix this or any other approach to follow to sync up Jira and Trello?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Asha Vijaykumar](/t5/user/viewprofilepage/user-id/4955854) I'd suggest reaching out to the company that manages this add-on - it's not owned by Trello so you won't find much help here. Found this documentation here: [https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/2459500547/Trello+Assistant#Support-\&-Feedback](https://psc-software.atlassian.net/wiki/spaces/TTPSCSD/pages/2459500547/Trello+Assistant#Support-&-Feedback)

There might also be some info in there around what's supported and what's not.

I'd recommend looking into Unito. They offer a full 2-way sync that allows you to map pretty much all of the Jira fields to Trello [https://marketplace.atlassian.com/apps/1217147/trello-jira-two-way-sync?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1217147/trello-jira-two-way-sync?tab=overview&hosting=cloud)


Tags: jira

sync
how to give a name to a document automatically in Confluence
Asked by Ahtesh:

We have to add lots of documents to Confluence. We want a naming convention that can be automatically assigned to each document by Confluence.


Answers:
author: Dave Mathijs
body: Hi [@Ahtesh](/t5/user/viewprofilepage/user-id/5184731) welcome to the Atlassian Community!

When you talk about adding "documents" to Confluence, do you mean files as attachments? What type of documents are these: PDF, Word, other?

Are you using an integration with another tool?

The naming convention of these documents is done on the document name itself, before uploading it to Confluence.

For me, this is a matter of process over technology. Get the people to know the process of naming the documents to the agreed convention.


Tags: cloud

confluence-cloud
Email notification problems
Asked by Johan Aldrin:

Hi!

We're running a premium version of Trello at our company, about 30-35 users. One big reason for us going for the premium version was the possibility of making the more advanced checklists, where you can assign different users to specific assignments.

The problem that we're experiencing right now, is that we aren't getting any email notifications. Some of us also stopped getting email notifications overall, although the settings are okay. Do you have any suggestions for solving this problem? And yes, we have checked in the junk mail, and the notifications haven't ended up there.

Kind regards

Johan


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Johan Aldrin](/t5/user/viewprofilepage/user-id/4955851) ! Welcome to the community :) what are you expecting to be notified of? If you're expecting to be notified when you're assigned to a checklist item, or checklist item due date reminders, these aren't covered yet in Trello's default notifications <https://help.trello.com/article/793-receiving-trello-notifications>

If you're watching cards/lists/boards and activity is happening in those cards that's included in the above guide (e.g @mentions, card movements) and you're still not receiving notifications, maybe check out this guide here to see if it helps <https://help.trello.com/article/740-notifications-are-not-working>

comments: author: Johan Aldrin
body: I'll check out the guide to see if we can make it work.

Regarding the checklist item due date reminders, do you know if there's a feature coming up soon?


author: Hannah Humbert - Simpla Workflows
body: [@Johan Aldrin](/t5/user/viewprofilepage/user-id/4955851) I checked out the roadmap and I couldn't see any mention of improved notifications around checklists, but I do remember hearing mentions from the Atlassian team that it's on their radar. You can always ask them directly via <https://trello.com/contact#/>


author: Johan Aldrin
body: Hi Hannah! Thank's for the help! I have made contact with the Trello team, and they are apparently working on it. :-)
Set Working Hours (9 to 5) and weekend in trello?
Asked by Ahmad Iqbal:

Hi. We are managing a team where each member is assigned a task that he is supposed to finish on time. I have tried various options and time tracking power ups but no where I am able to define the our office working hours i.e. 9am to 5pm.

If a team member starts a task at 4pm and finishes it next day at 10am, I should be ablt to see 2 hours spent. How can I define working hours and weekend (Sunday) in trello?

Thanks in advance


Answers:
author: Alicia Fil?u Birlanga
body: Hello! It is Alicia, Trello Leader in Alicante. Nice to meet you.

I don't know if you have tried Clockify for Trello, maybe can help you to count the time your team spent working.

I think this solution is not what you are looking for, but maybe it can help you.

I attach the link so you can see it the screenshots.

I hope this could help you.

[Power up Clockify Integration for Trello](https://trello.com/power-ups/610aa8f099715a7006149568)


Tags: weekend

working-hours
Can not moving card by click and drag mouse
Asked by Tien Tran:

Hello guy, just need a quick advise, i do not know why i Can not moving card by click and drag mouse on Trello as usual. I tried reloading the page and re-login many times but it still doesn't work.

Can't moving the order of the files inside the card by click and drag too.

Do you know how to fix it?

Thank u so much.


Answers:
author: Andrea Crawford
body: Hi Tien,   
I'm not experiencing this problem myself. Which browser are you using? Can you try disabling browser extensions to see if that resolves the problem? Let me know if this helps!


Tags: move
How do I change the email address for my account in Atlassian and Trello
Asked by Iain Davidson:

I need to change my personal email address, which is used for my Trello and then Atlassian accounts. I'm not sure how this relates to my Google Account, or what happens if I change one before the other, but when I started the process it warned me that I would loose access to Trello.

Thanks for any help!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You can change the email for your Atlassian account at <https://id.atlassian.com/manage-profile/email>

Some Atlassian systems use a "scrape and copy" method of synchronising with the id system - it may take a few hours for those to notice that you have changed the email address, so don't worry if you still get emails on the old address until tomorrow.

comments: author: Iain Davidson
body: Thank you, that worked, but I don't seem to have access to my Trello account?


author: Iain Davidson
body: I take that back, I've found it :-)


Tags: atlassian-guard

email
Cannot login Trello app Windows 10
Asked by Lucas Dolis:

I get this error when tried to add another account to the Trello App on Windows 10.

I have tried login via Google account.

**400.** ++That's an error.++

The server cannot process the request because it is malformed. It should not be retried. ++That's all we know.++


Answers:
author: Alastair Rankin
body: I have the same problem. I've given up and i'm just using the browser Trello. Kinda a pain though


author: Vishaal S
body: Hi Lucas,

It could be related to a cached version of the login interrupting the current login flow, I'd recommend that you remove the cache or reinstall the Trello app on your windows machine to see if that fixes the problem.

<https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>

comments: author: Lucas Dolis
body: It hasn't helped. I've reinstalled trello and cleared cache but it still showing the same error.


author: Vishaal S
body: Ah! That's not ideal-We might need more specifics to troubleshoot this issue, could you raise a request via the contact form: <https://trello.com/contact> under the login Account issues-\> Trouble logging in section?


author: Dami Dabiri
body: Was this issue ever resolved? I am having the same problem on my Mac. I tried logging into another account and now the app is stuck on the login via Google page no matter what I do. I've tried uninstalling and re-installing but the problem persists.


Tags: app

google

windows
How to set up auto due date for Repeat Cards?
Asked by Shail Soni:

I created a card which repeats every 5th of the month. I want to add due date of 2 days after the card is created, in this case, 7th. Based on my experience it looks like I have to put due date every time manually for each repeat card. Is there any way can set up automatic due date for repeat cards?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Shail Soni](/t5/user/viewprofilepage/user-id/4955010) ! Welcome to the community :) using a butler calendar command should work here. So something like:  

```
every month on the 5th, create a new card with title "Card name" in list "To Do", and set due on the 7th of this month
```

comments: author: Alejandro Valdes
body: I need the same functionality.

The suggested answer partly works but sacraficing the original card info.

I have a card that repeats and also need the "Automatic due date". But can't use the suggested answer as this card has instructions, checklist and other details that need to be repeated.

Any way this could work?


author: Hannah Humbert - Simpla Workflows
body: [@Alejandro Valdes](/t5/user/viewprofilepage/user-id/5008046) you can add additional actions to your rule if you need to add more information to the card (e.g. add checklist from X card, description, labels, etc.). Alternatively, you can add a template card pre-loaded with all this information to a "template" list, and instead of having the command create a new card, you can have it copy the card from the template list.
subscription
Asked by Erica Petras:

I am looking to get more information on the process of signing up! I am currently just using the basic free application but we, as an organization are perhaps looking to sign up for the Standard. We are wondering if there is a limit on the amount of users, if so, what is it? And if we needed to remove/add users, what is the process/cost? For example, if we need 20 users and then we hire 5 more, is that easy? and how is that billed? What if we need to remove 10 users does the price change accordingly? Please advise


Answers:
author: Brittany Joiner
body: [@Erica Petras](/t5/user/viewprofilepage/user-id/4954916) welcome to the community! Here's the [Trello pricing page](https://trello.com/en/pricing), which should help! But to clarify some of your specific questions, it's easy to adjust users! There is no limit, but you are charged per user per month, so 20 users of standard would be $100/mo billed annually and $120/mo billed monthly. And when you add 5 more or remove 5 more, your pricing would just increase as needed (to be honest, I'm not entirely sure what that looks like if you're on yearly pricing, i assume you pay upfront for for the rest of the year for those users? but might need someone from Trello support or sales to weigh in here).
No tengo notificaciones push
Asked by Maired Hernandez:

Hola. Como hago para que trello me notifique como notificaciones push en mi tel?fono ?


Answers:
author: Meghashrita Kashyap
body: Hi Maired,

Could you follow the link below and check if it helps to receive mobile notifications?

<https://help.trello.com/article/1195-push-notification-settings-for-mobile>

Cheers,   
The Trello Team

----

Hi Maired,

Could you please follow the below link and check if it helps to receive mobile notifications?

<https://help.trello.com/article/1195-push-notification-settings-for-mobile>

Cheers,   
The Trello Team
Trello Gratuito ? seguro ?
Asked by Lidiana Bezerra:

Pessoal utilizo o Trello gratuito e olhando pela ?Lei Geral de Prote??o de Dados tenho d?vidas se a vers?o que utiliz free segue o mesmo padr?o de seguran?a de uma vers?o mais premium do trello.

existe algum documento que me ampare quanto a isso ?


Answers:
author: Vishaal S
body: Hi Bezzera,

Welcome to the Atlassian community!

We definitely want to make sure that you're comfortable with our data policies. The most comprehensive overview of our security policies and procedures (covering things like how we back up our data, what servers we use, and how we encrypt information) can be found here: <https://trello.com/trust>, the info in that document that covers our overall data practices is applicable to all Trello users.

We'd recommend reviewing that file or passing it on to the person managing security policy for your company---typically, it's a great starting point and often will answer all of the questions that users have about our security.

Additionally, you can find our privacy policy and Terms of Service at <https://www.atlassian.com/legal/cloud-terms-of-service> and <https://www.atlassian.com/legal/privacy-policy.They> have more information about how Trello uses and doesn't use your data.