youngmon/atlassian-qna huggingface dataset:
How can I track every page view?
Asked by Nariman Riahi:

I like to track page views for every page. I know of Customware view tracker macro. Problem with Macro is that you need to add that to the page to make it trackable. Is there anything esle that makes it easier?

I am running Confluence 3.5.3 but soon will be upgrading to latest version.

thanks


Answers:
author: hsuhailah
body: You can also try out [Confluence Usage Tracking Plugin](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.ext.usage) (bundled with later Confluence version) or [Viewtracker Plugin](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.viewtracker). However, these macros were also required to be included in Confluence page but you do not have to include them in every page though. You can just include a macro in a page and specify the space required. You can also configure some other settings to suit your needs.

comments: author: Sloan
body: In newer versions of Viewtracker Viewtracker offers a feature to run tracking devery page without needing to use the macro. :)


author: Andy Ng.
body: You can use our app to track page views [https://marketplace.atlassian.com/apps/1215565/page-view?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215565/page-view?hosting=server&tab=overview)

It also provides additional information about Confluence pages/blogposts: created, updated, ...

You can read our document about tracking features: <https://elitesoftware.atlassian.net/wiki/spaces/PV/overview>


author: Karanpreet Kaur
body: This can help with the page statistics: [https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=datacenter&tab=overview)

Its free as well.


author: Midori
body: [Confluence Archiving Plugin](https://plugins.atlassian.com/plugin/details/123) also tracks page views per page, and **it doesn't require adding any macro anywhere**.

Please note that it primarily tracks the "last view" event (the date when the page was viewed and the viewer person) in order to avoid scalability and performance problems caused by the other analytics plugins in large Confluence sites.

Read the [plugin documentation](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/) (particularly about the [page view tracking](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/page-view-tracking) feature).


Tags: export
How to limit access to just a space with no access to status updates?
Asked by John Jakovich:

We have clients logging into our confluence instance to view project spaces. We also use confluence for our intranet. I want external client to only see the space i give them access too. That works fine, but when they login, they also see all of our internal Status updates. How do i make it so that they do not see any status updates (or personal pages) but can only access the project space?


Answers:
author: Amalia
body: Perhaps you can change confluence layout by applying different appearance for different groups of users? here's an example: <https://confluence.atlassian.com/display/CONFKB/How+To+Display+Different+Appearance+for+Different+Users+Using+Confluence+Layouts>


Tags: cloud

confluence-cloud
Confluence on demand setup with JIRA
Asked by Amir Ghadiry:

We've just added the confluence trial to our Jira on demand account, and when we click Wiki we get the following errors:

Your on demand instance doesn't include the Wiki functionality.

I've given application access to everyone. I've also tried going to Administation \> Wiki and still get the same error.

I've also noticed that "sysadmin" (noreply@atlassian.com) is the only user with the groups confluence-administrators and system-administrators.


Answers:
author: TimT
body: Amir,If you're still getting this message after a few minutes, please raise a support request at [support.atlassian.com](http://support.atlassian.com) and one of our engineers will take a look. Please note that if you haven't used [support.atlassian.com](http://support.atlassian.com) before, you'll need to sign up for an account there.


author: Amir Ghadiry
body: Still having an problem, so I created an issue for support. JST-43897

Thanks


Tags: cloud

confluence-cloud
Migrating users from on directory to another after upgrading
Asked by Jason Hensler:

I am currently tasked with upgrading our out of date confluence install from version 3.0.1 to 4.2.x (or 4.3 depending on when we go live). In version 3.0.1 the user directory was setup to use our local active directory server. This works fine but, we end up with users who have accounts that don't need access and a large number of extra groups from the active directory that don't need to be in confluence. We want to move from full active directory move to "integrated directory with LDAP authentication". In Jira there was an option to migrate from one directory to another but, I do not see one in confluence. How in confluence can I take a user and move it from one user directory to another user directory?

Support adivsed in confluence moving between group is not possible. I think would can do it manually in the database by change the directory_id of a user to a diffrent user directory but, support advised this would not be supported.

I ended up fixing the biggest part of the problem (we had 1000+ AD groups) by adding a groupFilter to the directory config that would never be true.


Answers:
author: Jason Hensler
body: Support adivsed in confluence moving user between directories is not possible. I think one can do it manually in the database by change the directory_id of a user to a diffrent directory_id but, support advised this would not be supported and would probably break something.

I ended up partially fixing the problem (We had 1000+ AD groups that were showing in confluence) by adding a groupFilter to the directory config that would never be true and therefor never returned any groups.
Confluence ordered list for captions (as in ms word)
Asked by Sergey Shmarkatyuk:

I would like to be able to add numbering for h1, h2, h3, ... captions with different levels as it could be done in ms word.

for example, result of markup

h1. caption1

h2. caption 1.1

h2. caption 1.2

h1. caption 2

will be following:

![](../../upfiles/Screenshot_-_8_10_2012_,_4_55_35_PM.png)

Is it possible to do in confluence? Do I need to install some kind of stylesheets or pluginns?


Answers:
author: Amalia
body: You can try this plugin: <https://marketplace.atlassian.com/16063>
Update to UPM 2.5 failed
Asked by Alexander Afonyashin:

Hello.

I tried to update UPM to the latest version from 'Manage my plugins' but failed with error 'An unexpected error occurred. Please refer to the logs for more information.' I found nothing in catalina.out log file.

Manual update replacing atlassian-universal-plugin-manager-plugin-2.0.6.jar by atlassian-universal-plugin-manager-plugin-2.5.jar in /var/atlassian/application-data/confluence/bundled-plugins/ directory failed too - UPM 2.0.6 still loads after restart.

What could be done to solve the problem?

Best regards,

Alexander Afonyashin


Answers:
author: JohnA
body: Hi Alexander,

Updating plugins be inserting them into the bundled-plugins directory no longer works as a means to bypass the UPM, however I believe that if you follow the instructions in this document you will be able to upgrade your UPM: <https://confluence.atlassian.com/display/UPM/Upgrading+the+Universal+Plugin+Manager#UpgradingtheUniversalPluginManager-AlternativewaysofupgradingtheUPM>

All the best,  
John


author: hsuhailah
body: Try checking the \<confluence-home\>/logs/atlassian-confluence.log instead for more info. Perhaps, you can also refer to the suggestions in [this Answers thread](/questions/75884/failed-to-install-plugin-atlassian-universal-plugin-manager-plugin-2-5-jar) and see if it helps.


Tags: universal-plugin-manager
Cannot start Confluence after Hard Drive full
Asked by Mathew Dean:

Confluence server stopped responding. After restart found Hard drive full.Cleared space and restarted. confluence starts but from browser get error message

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.

The SystemInformationService could not be retrieved due to the following error: java.lang.NullPointerException

Cause.

Jira on same server still functional.

See attached logs


Answers:
author: Mathew Dean
body: Thanks to Atlassian support. I cleared confluence plugins cache as described in this article.

<https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>

I could then start confluence again


author: LuizA
body: ```
Hi Matt, 

Shutting down Confluence and restarting would be my first suggestions without looking over your logs, since that didn't seems to have worked, can you consider raising a support ticket at https://support.atlassian.com with your recent logs for investigation?

Cheers,
Luiz.
```


author: Nic Brough -Adaptavist-
body: Um, there's no logs attached.

If there were, I suspect you should look at the error and work your way up through the log to find a root-cause.
how can I combine cells in Confluence Markup?
Asked by Dominic Studerus:

hi

I would like to create a template with a table and a titel in it. So it looks good when i combine all of the top cells but how can i do that in a Markup?


Answers:
author: RianA
body: Hi Studi,

Unfortunately this feature is unavailable in Wiki markup as it's introduced in 4.0 and above, as per [this feature request](https://jira.atlassian.com/browse/CONF-3808). Perhaps you could use [html macro](https://confluence.atlassian.com/display/DOC/HTML+Macro) as workaround.

Cheers.

comments: author: Dominic Studerus
body: ok thank you
How to get the list of confluence administrators from inside the database as a single string?
Asked by Sorin Sbarnea (Citrix):

How to get the list of confluence administrators from inside the database as a single string?


Answers:
author: Sorin Sbarnea (Citrix)
body: ```
select string_agg(u.user_name,',') from cwd_user ujoin cwd_membership m on u.id=m.child_user_id join cwd_group g on m.parent_id=g.id join cwd_directory d on d.id=g.directory_idwhere g.group_name = 'confluence-administrators'
```


Tags: postgres

sql
How can we get AD users details & display them within confluence in a custom layout i.e. tree structure based on manager field in AD
Asked by virendra singh:

Hi Everyone,

I need to pull all Active Directory users with full details \& display them in a page as tree structured in confluence.

Manager should be as node \& other users would be the children of this node manager.

Please help, I am not able to find such solution in confluence.


Answers:
author: JohnA
body: Hi Virendra,

I'm sorry to say that this functionality isn't available out-of-the-box, and there are very few plugins that provide anything like that kind of functionality. However, I did find this plugin which might perform this function for you: <https://marketplace.atlassian.com/plugins/confluence.extra.userlister>

Unfortunately that was the closest I could find to what you are requesting, although I don't believe it will allow you to create a hierarchical tree view of the users but you could try it and see whether it fits your needs.

If not then you will need to customise your instance to provide this functionality, which if you shoose to do this then you might well find there is an Atlassian Expert who can assist you with this: <http://www.atlassian.com/resources/experts/>

All the best,  
John
How to assign read only access to a speciic space
Asked by pixelpeter:

Added a new user an put him into the new group "test".

The user can't see the space and the pages until I assign the group the right to add/edit pages.  
But this is not what I want.   
I want the user/group only to be able to view the space/pages (without any additional rights).  
Couldn't find anything related in the documentation.  
"Page Restriction" won't help either.

What am I doing wrong ?

Thanks

Peter

![](../../../upfiles/confluence-space-permissions_2.png)


Answers:
author: pixelpeter
body: The PlugIn Ad hoc Workflows 3.2.7 is causing the problem.  
After deactivation everything works as expected

comments: author: Septa Cahyadiputra
body: Great... :)


author: pixelpeter
body: The PlugIn Ad hoc Workflows 3.2.7 is causing this problem


author: Septa Cahyadiputra
body: Hi Peter,

As mentioned by Christian, it is weird to see that behavior as "View" permission should be enough. Just to ensure that no plugin causing this, please try to [enable plugin safe mode](https://confluence.atlassian.com/display/DOC/Disabling+or+Enabling+a+Plugin#DisablingorEnablingaPlugin-Disabling/Enablingalluser-installedplugins(safemode)) and see if the issue persist.

You might want to try to create new space and see if the behavior is the same.

Cheers,  
Septa Cahyadiputra


author: Christian Czaia _Decadis AG_
body: Strange, normally the "view" persmission should be enough...

comments: author: pixelpeter
body: Here'sa screenshot of the space permission.  
No additional rights are added to the corresponding user.  
I'm using confluence 4.2.6
Display Confluence version in footer
Asked by Clayton McGuire:

Hi,

The footer on my page says "Powered by Atlassian Confluence", but doesn't tell me which version I'm running. Although there is a lot of documentation available for Confluence, without knowing what version I'm on it's hard to know which doco I should be referring to.

I've seen the version displayed in the footer on other sites - is this hardcoded into the template or is there automated functionality that I can drop in to display version information?


Answers:
author: Amalia
body: You can add **$generalUtil.versionNumber** in the Main Layout (**Confluence Admin \> Layouts** ). By default, it's actually included in *\<confluence-install\>/confluence/decorators/includes/footer-content.vm*
how to find sign-up template??
Asked by liljoint:

Hi, I need to change the sign-up template, but I can't find it.

Where can I found that?

please help.


Answers:
author: Amalia
body: Starting from Confluence 4.1.9, the *signup.vm* file no longer resides in the *confluence* folder in the installation directory. In order to customize the signup page, you would need to perform the following tasks:

\* Browse through *\<Confluence Installation\>/confluence/WEB-INF/classes/com/atlassian/confluence/setup*

\* Unzip *atlassian-bundled-plugins.zip* and locate *confluence-easyuser-admin-x.x.x.jar*

\* The *signup.vm* file is located in *templates* folder. Please refer to [this link](http://confluence.atlassian.com/display/DOC/Editing+Files+within+JAR+Archives) for a guide on how to edit files within JAR Archives.


Tags: access

login

template
Migrate spaces from Confluence download to OnDemand
Asked by Neil Wheeler:

When I go to import a space into Confluence OnDemand it tells me;
> Atlassian OnDemand can only import Confluence space backups from the same major version of Confluence. The current Confluence OnDemand version is **4.3** , so backups can only be imported from Confluence **4.3.x** .

Our download install of Confluence is on the latest production release **4.2** . Does this mean I need to upgrade to **4.3 RC1** before I can export the space for importing into Confluence OnDemand?


Answers:
author: Bob Swift (personal)
body: For my migration, I did the following:

1. installed a local installation of Confluence at the same level as the production instance
2. saved the spaces from production
3. restored them on the the local installation
4. upgraded the local installation to match the level of onDemand instance
5. saved the spaces from local installation
6. restored the spaces onto onDemand

In my case, I had over 30 spaces to move over, so most of the steps were automated with [exportSpace](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-exportSpace) and [restoreExport](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-restoreExport) from [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP)


author: JustinA
body: Hi Neil,

Yea, that's absolutely right, mate. :)

Cheers,

Justin.

comments: author: Neil Wheeler
body: So I'm forced to install a RC on Prod to facilitate a migration to OnDemand. Not a practice I'm comfortable with.

Why is 3.4 still RC for download if its the current version on OnDemand? Is the version on OnDemand also RC?


author: JustinA
body: Hi Neil,

Yes, I would have to say that the Confluence OnDemand version is indeed on RC. The reason why we release 4.3 in OnDemand is to allow our customers to have the latest release for general usage before the general release. Rest assure that the RC release is more stable than the EAP one.

The 4.3 for general public download is on EAP release, and is definitely not recommended for production use just yet. What I would recommend is to clone your production, and then upgrade the clone to 4.3 EAP for the export of spaces.

Cheers,

Justin.


Tags: cloud

confluence-cloud
HTML to Confluence Converter
Asked by James LeFager:

Can anyone tell me which PEAR Application packages are needed in order to run the converter? We are coming across several errors and this would help.

Thanks.


Answers:
author: BernardoA
body: ```
In case you're trying to import content from another wiki, did you try out the Universal Wiki Converter? https://confluence.atlassian.com/display/DOC/Importing+Content+from+Another+Wiki
```
Linking files to a web site within Confluence: security
Asked by Johanne Duhaime:

We have created a site, let's say: [http://filesToLinkConfluence.qc.ca](http://fileToLinkConfluence.qc.ca);  
Files we want to link within Confluence are put down on this site.  
In Confluence we do "Special link" and link [http://filesToLinkConfluence.qc.ca/targetFile](http://fileToLinkConfluence.qc.ca/targetFile)

The site <http://fileToLinkConfluence.qc.ca> must not be accessed as is because it contains sensible files. Usually htaccess is used to prevent users to navigate on the site.

Is there a way to configure confluence or apache so that Confluence can access all files <http://fileToLinkConfluence.qc.ca> (with links) and only Confluence.Thank you


Answers:
author: Johanne Duhaime
body: I did not have time to try. You can close the issue.


author: Bruna Griebeler
body: Hello Johanne

What you can do is to install a Crowd instance to manage your Confluence users and integrate it with Apache:

<https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Apache>

Hope it helps!
Sticky Blgo Post in Confluence?
Asked by Miko Makela:

We are using the blog function of confluence and we were wondering if it was possible to have a 'sticky' to keep certain post at the top of the page?

thx in advance!


Answers:
author: Renjith Pillai
body: If you are using the {forum} macro from Adaptavist it has a sticky function for the forum display.


author: SarahA
body: Hallo Miko

Confluence doesn't have a "sticky post" feature. But you can add a label to a blog post, such as "sticky", and then use the Blog Posts macro on a page, to show only the post(s) labelled with that label:

<https://confluence.atlassian.com/display/DOC/Blog+Posts+Macro>

I hope this helps!

Cheers, Sarah


Tags: blog
Confluence will not start Windows 2008 Server
Asked by Ralph Avery:

I have a Windows 2008 Standard (64bit) running Confluence

I'm using a SQL 2005 database for the configuration.

For some reason it became inaccessible to everyone. I was notified, and investigated.

Tomcat was taking 100% of the CPU. I tried restarting the Confluence service. This corrected the CPU issue, but Confluence still would not start.

I then rebooted the server twice.

I've checked online for a solution, and it has left me more confused. I am familiar with IIS and SQL and I would know how to trouble shoot these things, but this is an enigma.

Please help.


Answers:
author: Ralph Avery
body: Thank you Tim,

I did as you said and contacted Atlassian Support. They were very helpful.

It turns out the problem was with my 'Server.xml' file in the CONFLUENCE\\CONF directory. I had to change the 'Connector' entry as follows...

**From:**

```
&lt;Service name="Tomcat-Standalone"&gt;
```

```
&lt;Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090"
```

```
minProcessors="5" maxProcessors="75" protocol="AJP/1.3" enableLookups="false"
```

```
redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
```

```
useURIValidationHack="false" URIEncoding="UTF-8"/&gt;
```

```
...
```

```
&lt;/Service&gt;
```

**To:**

```
&lt;Service name="Tomcat-Standalone"&gt;
```

```
&lt;Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8091"
```

```
minProcessors="5" maxProcessors="75" enableLookups="false"
```

```
redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"
```

```
useURIValidationHack="false" URIEncoding="UTF-8"/&gt;
```

```
...
```

```
&lt;/Service&gt;
```


author: twong_atlassian
body: Hi Ralph,

Probably best if you open a support ticket at [support.atlassian.com](http://support.atlassian.com). The support engineers there can help you troubleshoot down what's going on.

Be sure to include \<confluence-install\>/logs and \<confluence-home-directory\>/logs in the ticket for faster service.

Tim Wong

Atlassian Support
How can I attach email files to confluence pages, that are both searchable and open in the browser IE8
Asked by Henning K?hler:

I have a task that probably many of you want to do:

Attach emails to Confluence pages. I saved them from Outlook, but I made the experience that

* .msg is not searchable,
* .mht is not seachabel
* .htm does not open from the browser IE8, it is only to save it, and has a subfolder
* .txt does not open from the browser IE8, and looses format

So there is no good solution to attach emails in confluence? Come on, how do others have solved this?

Thanks for your help, many greetings,

Henning


Answers:
author: Sean King
body: Convert the files to a word doc. The Office Connector plugin for confluence searches through and displays word, excel, and powerpoint files.


Tags: email
unable to create new calendar in Team Calendars
Asked by Alain Goy?:

Hi,

We just installed Team Calendars 2.4.0 on Confluence 4.2.1.

When we go to User \> Calendar,

we repeatedly have:

1/ a popup inviting to confirm/change the time zone - it's set to (+0200) Europe/Paris, which seems right: Paris time zone normally is UTC+1:00 but we are in summertime.

2/ on top of the page, below My calendars, a pink box Errors occured \* Error \* Error, and no menu so we can't create a calendar or an event.

I tried to uninstall Team Calendars and install version 2.3.2, the same problem occurs.

Can you please help?

Best regards,

Alain Goy?


Answers:
author: Alain Goy?
body: Eventually our technical partner found the answer here:

<https://confluence.atlassian.com/display/CONFKB/Team+Calendars+Shows+Nondescript+Error+Box+or+%27No+Transport%27+Error>

<br />

The site's base URL was set to http://... instead of https://... as it should be.

Thanks everyone for your help!


author: Pedro Catacora
body: I tryed all of the above did not help


author: Pedro Catacora
body: Have you found a solution for this issue?


author: Amalia
body: Try the following:

* clear browser cache, cookies
* [Clear plugin caches](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache)
* [Enable safe mode](https://confluence.atlassian.com/display/DOC/Disabling+or+Enabling+a+Plugin#DisablingorEnablingaPlugin-Disabling/Enablingalluser-installedplugins(safemode))
* [Rebuild content indices from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+scratch)


Tags: team-calendars-for-confluence