youngmon/atlassian-qna huggingface dataset:
Is anyone else having trouble uploading a header image on the page?
Asked by Nikola Perisic:

Hey all!

Do you have this issue as well? When you upload a header image it keeps spinning and you don't know if it has uploaded unless you hit the refresh button. By digging in the console, there is 409 conflict status code that is refering to the API?


Answers:
author: Yllien Verdes
body: Oops. I just figured it out: touch the cloud icon and your files saved to your computer will show up. Sorry for the bother...


author: Yllien Verdes
body: I am having trouble just uploading a header from my computer, a design that I made myself. I do not want to use images from the UnSplash library. Can anyone help me?


Tags: cloud

confluence-cloud
Confiform and Velocity Question
Asked by Stuart Wosika:

Hi guys,

I want to check a value is \>= (greater than or equals to). Below is an example.

I get errors If I do this. The only operator I seem to be able to get to qork is == ( is equals to).

I read the Velocity documentation that says I can do this.

Can someone help please?

BR.

Stuart.

```
#set ($vasSize = "[entry.asSize]"){	#if ( $vasSize >= 0 )    "update":	{		"issuelinks": [    	{			"add":			{				"type":				{					"name":"Relates",					"inward":"relates to",					"outward":"relates to"				},				"outwardIssue":				{? ? ? ? ? ? ? ? ? ? ? ? ? "key":"[entry.idea1]"? ?   ? ? ? ? ? }			}		}       ]	}	#end}
```


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Well, if you set the variable as text...

```
#set ($vasSize = "[entry.asSize]")
```

It is a bit too much to expect it act as a numeric in \>= conditions

Alex

comments: author: Stuart Wosika
body: Hi Alex,

sorry are you saying that if the variable is text rather than numeric then \>= or \<= works?

BR.

Stuart.


author: Alex Medved _ConfiForms_
body: Please refer to Velocity templating documentation for more details

This defines a text variable

```
#set ($vasSize = "[entry.asSize]")
```

But this defines a numeric variable

```
#set ($vasSize = [entry.asSize])
```

Alex


author: Stuart Wosika
body: Hi Alex, thankyou for your patience and your support. Silly mistake. Now everything is working correctly. Regards. Stuart.


Tags: confiforms

confluence-server

server
ZeroTier: Two PCs that have the same Node ID
Asked by Bevan Simpkin:

So, I have two PCs, and older one and a new one.

I installed ZeroTier on the new one, and it's somehow picked up the node address from my old one.

I've uninstalled the software on the old one, but when I re-install, it picks up the same ID again.

(hope i'm in the right place here - simply clicked a help link in ZeroTier.)


Answers:
author: Marc - Devoteam
body: Hi [@Bevan Simpkin](/t5/user/viewprofilepage/user-id/5398785)

Welcome to the community.

This rather is not the zerotier community, but the Atlassian community.

Zerotier community can be found here: <https://discuss.zerotier.com/>


Tags: unknown-hosting-type
How to use formulated columns in structure board.
Asked by siddharth gupta:

I'm trying to add a column for Risk to highlight the projects which are at risk as deadline is nearing and they are not meeting 75% completion criteria.

So we have quarterly projects, considering 33% plus completion is not at risk for the 1st month and similarly 66% completion for 2nd month and same as 75% and above for third month.

I'm trying to implement a simple formula of putting above scenario in the last month of quarter using this formula.

if Progress \< 75% then "Risk" else "Not at Risk"

however I'm getting an error.


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@siddharth gupta](/t5/user/viewprofilepage/user-id/5397731)   

If the Formula column's condition is based on the progress column, then a formula like this:  

*if progress \< 0.75 : "Risk" else "Not at Risk"*

should work. Just make sure that the *progress* variable is mapped to the progress column. If it's showing in red in the formula then you need to click on it in the list of Used variables underneath the formula itself and select the Progress column on the dropdown list.  
![Screenshot 2024-01-05 at 10.29.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/299046i4643910E38822168/image-size/large?v=v2&px=999 "Screenshot 2024-01-05 at 10.29.54.png")  

I hope this helps. If you need further assistance or have other questions about Structure - please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051).  

Best regards,  
Stepan  
Tempo (the Structure app vendor)


Tags: cloud

confluence-cloud
Adding a note button for a cell in a table in a confluence page
Asked by Joe Chalhoub:

I have a confluence page, in this page I have a table with some cells containing data, I need to create an app with forge that allow me to click on any cell in this table and add a note for a specific cell. Is there a way to do that with forge?


Answers:
author: Kristian Klima
body: It sounds like editing a table without entering the Edit mode...\*

Maybe this app would inspire you [Inline Table Editing](https://marketplace.atlassian.com/apps/1217271/inline-table-editing?tab=overview&hosting=cloud)

\*My assumption is based on the fact that you can add a note to a table cell manually in the Edit mode.

comments: author: Patricia Modispacher _appanvil_
body: Thank you for the suggestion, [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)! ITE could maybe really solve the problem here. Feel free to schedule a free demo, [@Joe Chalhoub](/t5/user/viewprofilepage/user-id/5385024) <https://links.actonic.de/itedemocommunity>


Tags: cloud

confluence-cloud
When page is published, issue should be raised in jira with data from published page
Asked by Vasavi choudhary:

Hi Good Morning,

We have standard template in confluence page, When ever users Updated and submitted confluence page, Issue needs to be created in Jira project with all the fields and values of confluence page from Template, Tried with Automation for confluence, i can able to create issue in Jira project but the entire template date is not Replicating in Jira issue.

Can you Please help me here


Answers:
author: Marc - Devoteam
body: Hi [@Vasavi choudhary](/t5/user/viewprofilepage/user-id/5398547)

This can't be done, as the action to create a Jira issue based upon an action (update/submit) in Confluence.

You can only specify the field information for the Jira ticket, based on the fields available in the Jira project.

There is no option to copy inform from the Confluence space into the Jira issue.

In my opinion a first very usefull step would be to have the link to the Confluence page auto set in the created issue.

There is a feature request fro this: [CONFCLOUD-77226](https://jira.atlassian.com/browse/CONFCLOUD-77226)


Tags: cloud

confluence-cloud
ws-na.amazon-adsystem.com not working
Asked by GamingTick Studios:

few days back following code work for me but now i am not getting any response.

Can someone help?

[https://ws-na.amazon-adsystem.com/widgets/q?callback=search_callback\&TemplateId=PubStudio\&MarketPlace=US\&Operation=ItemSearch\&InstanceId=0\&dataType=jsonp\&ServiceVersion=20070822\&Keywords=B097TVLB4F](https://ws-na.amazon-adsystem.com/widgets/q?callback=search_callback&TemplateId=PubStudio&MarketPlace=US&Operation=ItemSearch&InstanceId=0&dataType=jsonp&ServiceVersion=20070822&Keywords=B097TVLB4F)


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!  

I think you are in the wrong place, your question does not seem to be about an Atlassian system. I suspect you have clicked on "help with the system in use for documentation or issue tracking" instead of "help with the product".


Tags: confluence-server

server
Prepare Users for Cloud Migration
Asked by GM:

I just setup a Confluence Cloud site (trial, Premium) and I am using the cloud migration assistant to help me prepare to migrate. I have only 4 active users including the administrator account.

I am at the assess and prepare users step. I have been waiting for results for several minutes but nothing is displayed. How long does this take? Minutes? Hours?

Will I be able to migrate from server to cloud even if the cloud site *already* has some of the same users (same email addresses) as my current server site? What if their are conflicts?


Answers:
author: Miguel Ramon
body: Hello [@GM](/t5/user/viewprofilepage/user-id/451131)! If the users from your server instance already exist in Cloud there's no need to worry, JCMA will merge the data from those users in server into the Cloud (Atlassian ID) users.

Regarding the User assess and prep stages, that is sttrange. It shouldn't take that long. Try montoring the Confluence logs to understand if there's any activity after some minutes, or if the process is stalling.

Let us know how it goes,


Tags: confluence-server

migration-customer-care

server
Images on page showing up dark instead of actual color
Asked by Wendy G:

The image we had designed for our page is showing up very dark and almost greyed out. The visibility is awful.

How do you get the image to appear with the colors actually displayed properly?

Thanks


Answers:
author: Nikola Perisic
body: Hello [@Wendy G](/t5/user/viewprofilepage/user-id/5398439) ,

I am curious if this is happening for all of the pictures or only for the one that you have designed?

BR,

Nikola

comments: author: Nikola Perisic
body: Also, are you adding it as a header image or attaching it as a regular image on the page?


author: Barbara Szczesniak
body: Also, are you using the **dark theme** in Confluence? I tried this when it first became available, but a lot of my images and custom emojis looked really bad, so I just use the light theme.


author: Wendy G
body: It's a header image. And I'll check on the dark theme thing?


author: Wendy G
body: Don't have dark theme on.


author: Wendy G
body: ![Screenshot 2024-01-05 at 2.41.47?PM (3).png](https://community.atlassian.com/t5/image/serverpage/image-id/299181i9FD41B5F501569A5/image-size/large?v=v2&px=999 "Screenshot 2024-01-05 at 2.41.47?PM (3).png")


Tags: unknown-hosting-type
Time field that doesn't show the date
Asked by Colleen Gotling:

I am trying to create a field in Jira that will show just the time. At first, I didn't think it was possible so I created a custom dropdown with every time in intervals of 30 minutes. But then when I was creating my form, I noticed there is a time field available when I add a new field to my form. I added this and tested in preview mode and this is exactly what I want. the problem is that I need to link the field to a jira field and every time I link it to a Jira field it changes the field type and it is no longer "time". I tried a field that is just numeric, I tried a field that is just text. I even tried a date field but again, it won't keep it as time only. Why would there be an option to create a field on a form that is time only but you can't link it to any jira field. Is there a way to get around this somehow?

![Time field being used in the form.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332508i0222A11E35508CDD/image-size/large?v=v2&px=999 "Time field being used in the form.PNG")![time field in forms.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332507i8A886027FC5D6136/image-size/large?v=v2&px=999 "time field in forms.PNG")


Answers:
author: Walter Buggenhout
body: Hi [@Colleen Gotling](/t5/user/viewprofilepage/user-id/4643094),

I understand your point; unfortunately there is no time only custom field available in Jira - there is a feature request for something like it that you can track here: [JSWCLOUD-15988](https://jira.atlassian.com/browse/JSWCLOUD-15988).

Forms are an acquisition Atlassian made a while ago; it used to be a Marketplace app called *ProForma* and is now integrated in JSM. One of the core use cases was being able to build flexible forms that do not require you to define a Jira custom field for every piece of information you want to collect from your users - still a very valid argument. But that may indeed have led to the somewhat unfortunate situation you get with e.g. the time only field.

Hope this helps!

comments: author: Trudy Claspill
body: The way I read that change request it is about putting having a field to enter a duration (i.e. 1 hrs 15 mins), where as the OP seems to be asking about a field to enter a time of day (i.e. 3:15 pm).

[@Colleen Gotling](/t5/user/viewprofilepage/user-id/4643094) if I have understood your post correctly, I recommend that you open a support case directly with Atlassian to find out if there is a feature request for a time-of-day field.


Tags: cloud

jira-service-management

jira-service-management-cloud
Programmatically update the status of an issue using JIRA REST API
Asked by opadonu emmanuel:

Hello, i'm having an issue updating the status of an issue using the JIRA REST ENDPOINT:  

<br />

METHOD:  
URL: [https://api.atlassian.com/ex/jira/{resourceId}/rest/api/2/issue/10009](https://api.atlassian.com/ex/jira/%7BresourceId%7D/rest/api/2/issue/10009)  
PAYLOAD:   
{  
"fields": {  
"summary": "this is an update to this task",  
"description": "don't forget to eat",  
"status": {  
"id": "10020"  
}  
}  
}  

<br />

the request is only successful when status isn't sent, but once status has been added as a field to be updated, it returns 400 with an error response of  

{ "errorMessages": \[\], "errors": { "duedate": "Field 'duedate' cannot be set. It is not on the appropriate screen, or unknown." } }  

<br />

please note i've also tried using   
?overrideScreenSecurity=true\&overrideEditableFlag=true  

but this result in a permission issue requesting for admin access, of which i'm the direct owner of the organisation.  

<br />

<br />

Please any assistance would be much appreciated, Thanks.


Answers:
author: Trudy Claspill
body: Hello [@opadonu emmanuel](/t5/user/viewprofilepage/user-id/5531775)

You are not using the correct endpoint to execute an issue transition. The endpoint you need to use is

/rest/api/3/issue/{issueIdOrKey}/transitions

...which is described here:

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-post>


Tags: cloud

jira-cloud
Programmatically change the due date of an issue using JIRA REST API
Asked by opadonu emmanuel:

Hello, i'm having an issue updating the due date of an issue using the REST ENDPOINT:  

<br />

METHOD:  
URL: <https://api.atlassian.com/ex/jira/{resourceId}/rest/api/2/issue/10009>  
PAYLOAD:   
{  
"fields": {  
"summary": "this is an update to this task",  
"description": "don't forget to eat",  
"duedate": "2020-12-01"  
}  
}  

<br />

the request is only successful when duedate isn't sent, but once due date has been added as a field to be updated, it returns 400 with an error response of  

{ "errorMessages": \[\], "errors": { "duedate": "Field 'duedate' cannot be set. It is not on the appropriate screen, or unknown." } }  

<br />

please note i've also tried using   
?overrideScreenSecurity=true\&overrideEditableFlag=true  

but this result in a permission issue requesting for admin access, of which i'm the direct owner of the organisation.  

<br />

<br />

Please any assistance would be much appreciated, Thanks.


Answers:
author: Trudy Claspill
body: Hello [@opadonu emmanuel](/t5/user/viewprofilepage/user-id/5531775)

Welcome to the Atlassian community.

The error message is not indicating that you are experiencing a problem with permissions.

"Field 'duedate' cannot be set. It is not on the appropriate screen, or unknown."

This indicates that the Due date field is not included on the screen associated with the Edit operation for the targeted issue type, of if you are using a Team Managed project the field is simply not on the screen for the targeted issue type at all.

If you view the issue directly in the UI, do you see the Due date field on the screen?

Are you trying to update an issue in a Company Managed project or a Team Managed project? You can get that information from the Type column on the View All Projects page under the Project menu.


Tags: cloud

jira-cloud
Trocar usuario administrador
Asked by Thamires Araujo:

Meu site est? com um usu?rio administrador que n?o possuimos acesso a conta pra realizar a troca.

Necessito urgente trocar o admin, pois precisamos controlar o plano que est? contratado.


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Thamires Araujo](/t5/user/viewprofilepage/user-id/5527957) ?

The Atlassian Community is (mostly) comprised of Atlassian customers like you. We are your peers.

For something like this, you will have to [seek assistance from Atlassian through a support ticket](https://support.atlassian.com/contact).

Boa sorte,

-dave


Tags: cloud

jira-cloud

jira-software
Jira Dashboard - Show number of Zendesk tickets linked to a Jira ticket
Asked by Antonio Carvetta:

Hi everyone,

My team links multiple Zendesk tickets to a single Jira ticket, and we aren't able to monitor how many Zendesk tickets are linked to Jira.

I've been tasked with finding a way to identify the total of linked tickets.

I'm thinking of creating a dashboard to show the total number of Zendesk tickets associated with a Jira ticket and map it by status. I do not find enough references online on how to achieve this task.

Can someone support me to accomplish this?

Many thanks.

I already consulted this article but with no luck.

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Reporting-the-amount-of-linked-Zendesk-tickets-in-Jira/qaq-p/2357651>


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Antonio Carvetta](/t5/user/viewprofilepage/user-id/5193282) ?

Maybe you've seen and tried this (from Zendesk):

[**Reporting on the number of Zendesk tickets linked to a Jira issue**](https://support.zendesk.com/hc/en-us/articles/4408843823642-Reporting-on-the-number-of-Zendesk-tickets-linked-to-a-Jira-issue)

If so, can you tell us why this is not working for you?

Best,

-dave

comments: author: Antonio Carvetta
body: [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) apologies for the late answer.

I sorted it out! many thanks


Tags: cloud

jira-cloud
ERROR TIME REPORT
Asked by fernando javier echague:

Hi everyone!!! i have some troubles with time report. It doesn?t work well... something wrong with it?


Answers:
author: fernando javier echague
body: tal vez no me haga ententeder. escribo en espa?ol. necesito generar un reporte de horas de todos los proyectos indicados. necesito listar las personas y la carga de horas que han realizado.

comments: author: Valerie Knapp
body: Hola [@fernando javier echague](/t5/user/viewprofilepage/user-id/5474264)

La pantalla que has compartido muestra una aplicaci?n que utilizas para ello. Te preguntaba si lo hab?a identificado correctamente en la captura de pantalla para indicarte que pidieras ayuda al proveedor de la aplicaci?n.


author: fernando javier echague
body: Thank you for your quickly answer. We want to list all the saved hours between 2022 to 2024 of each projects; i know that my partners had saved their works our. i don?t know if i?m doing a mistake in that query.

thanks.

![TIME REPORT ERROR.png](https://community.atlassian.com/t5/image/serverpage/image-id/332417iAC528083611E0AA2/image-size/large?v=v2&px=999 "TIME REPORT ERROR.png")

comments: author: Valerie Knapp
body: Hi [@fernando javier echague](/t5/user/viewprofilepage/user-id/5474264) , thanks for your reply. Is this the app you're using?

<https://marketplace.atlassian.com/apps/1222519/time-reports-for-remote-jira>

If so, please reach out to the vendor, who should be able to help. I have tagged the app in this question so this might also signal to someone in their product team who can assist.

Cheers


author: Valerie Knapp
body: *** ** * ** ***

Hi [@fernando javier echague](/t5/user/viewprofilepage/user-id/5474264) , thanks for your question. Please can you specify which report you're having trouble with? If you can share an anonymised screen or something, that would be helpful.

Cheers


Tags: adaptavist

cloud

jira-cloud

time-report
Why can I not see Issue Analysis Reports?
Asked by Alexandra Ridgway:

Hi all,

I am learning how to use Jira and want to practise making reports. When I click on reports in my Scrum project, I only get the following options. I do not get any reports relating to Issue Analysis. Does anyone know why this may be? I have only created 3 test Issues, is there a minimum number of Issues that you need to have to 'unlock' these reports? I am using a team-managed project.

Burn up report

Sprint Burndown chart

Velocity chart

Cumulative flow diagram

Cycle time report

Deployment frequency report

Thanks! Alexandra


Answers:
author: Mikael Sandberg
body: Hi [@Alexandra Ridgway](/t5/user/viewprofilepage/user-id/5531703),

Welcome to Atlassian Community!

Team-managed projects have only access to a limited amount of reports, in order to get the reports for issue analysis you have to use company-managed projects.

comments: author: Alexandra Ridgway
body: Got it! Thank you.


author: Adri?n Garc?a Gonz?lez
body: Hi [@Alexandra Ridgway](/t5/user/viewprofilepage/user-id/5531703), welcome to the Atlassian Community!

Yes, you are right, let me explain: When you create a team-managed project, by default a Board is created for the project, in which only the reports you are talking about are available. To be able to use ISSUE ANALYSIS reports in your project you must create a company-managed project.

You can see how to do it in the following link: <https://support.atlassian.com/jira-cloud-administration/docs/create-and-edit-a-project/>

I hope this is of help to you, best regards!

comments: author: Alexandra Ridgway
body: Thanks :)


Tags: cloud

issue-analysis

jira-cloud

jira-software

reports
How can I edit the screen by removing the field "Fix version" but only for EPIC issue type?
Asked by Krisztina TEGLASI:

Dear All,

How can I edit the screen by removing the field "Fix version" but only for Epic issue type?

No change for all other ticket types.

This field is not located in Custom Fields, it is not a mandatory field and is not present in the issue layout.

Thank you

Krisztina


Answers:
author: caglad
body: This is what I used to create all the regular and even required fields for each issue type.

In summary, create a screen then create a screen scheme and then create an issue type screen scheme.

<https://www.youtube.com/watch?v=TJvo6xI7OhQ>


author: Duc Thang TRAN
body: Hello [@Krisztina TEGLASI](/t5/user/viewprofilepage/user-id/5426395)

Before editing anything, you need Jira admin rights.

I suggest you check in project settings -\> issues -\> screens to see if your project shares**issue type screen scheme** with another project.

If so, you need to copy the **issue type screen scheme** first to avoid impacting other projects.

If no in the same menu, you will see all the screen settings for all issue types in your project.

1. You need to copy the screen and screen scheme.
2. Next, modify the new screen by removing fix versions
3. and then modify the new screen scheme by mapping it to the new screen.
4. Lastly, modify your **issue type screen scheme**e by mapping the new screen scheme to your "Epic" issue type.

More information :<https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/>

Hope this can help you

comments: author: Krisztina TEGLASI
body: Hello,

Firstly, thank you for your help.

I've completed the task, but I did it on the basis of the above, but as I see it, this field is a mandatory and I cannot remove it from the background--\> Scrum Issue Screen.

Krisztina


author: Duc Thang TRAN
body: Hello [@Krisztina TEGLASI](/t5/user/viewprofilepage/user-id/5426395)

You can do it if you have jira admin right, setting (right top corner) -\> issues =\> sceeen


Tags: cloud

jira-cloud