youngmon/atlassian-qna huggingface dataset:
invitation does not redirect and cannot access wiki
Asked by MPC Secretary:

i have an invite where the user clicks the link and it ends up in a redirect loop. In the user let they continue to only show as "invited".

if they log into atlassian it implies they have access to the space but cannot.

if they navigate directly to <https://mishawakapilotsclub.atlassian.net/wiki> they do not get anything

i followed the steps for giving them admin address to everything, with no change. i found a ticket implying a problem with a product landing page but it seems to be set correctly.

the user is just constantly stuck at "id. atlassian.con" in the address bar

i am unsure how to troubleshoot any further


Answers:
author: Brant Schroeder
body: [@MPC Secretary](/t5/user/viewprofilepage/user-id/5127001) Welcome to the Atlassian community

I usually see this when the user is logged into Chrome with an account associated with Atlassian and it is not the one that they are invited on or they are using an incorrect account. I would suggest the following:

Rule out interference of your other account session by:
> 1. Open a new browser window in Incognito/Private mode
> 2. Use another browser where no Atlassian account is logged in

After you do one of the above, you can:
> 1. Log into the account that was given access to the site
> 2. Navigate into the site that you were given access

Let me know if that works.

comments: author: LosD
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) We saw more or less the same thing (though in our case, there were no difference however we tried to access the wiki, always the loop) the day before yesterday when I invited a new user.

Weirdly enough, Jira worked fine, Confluence redirect loop for 4-5 times, then some generic-looking error message

Same account was used for invite and login. We tried with a three different browsers, Edge, Chrome and Firefox. No difference.


author: Brant Schroeder
body: [@LosD](/t5/user/viewprofilepage/user-id/1901921) I will escalate to Atlassian so they can take a look.


author: LosD
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Thanks! But it seems to have resolved itself later. He can enter now, and status changed to "Active" in the User admin. Maybe some temporary issue? I haven't really seen anything similar recently except the issue from [@MPC Secretary](/t5/user/viewprofilepage/user-id/5127001) within a day of our own.


author: Shannon S
body: Hi [@LosD](/t5/user/viewprofilepage/user-id/1901921),

I hope you're doing well. :) I've encountered the same on customer sites, and it tends to be a temporary issue.

If you have the problem again, we can raise a ticket in support and look at your site.

Let me know!

Take care,

Shannon \| Atlassian Community Support


author: LosD
body: Thanks [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

Another user (invited at the same time as the one with issues) joined today, and he didn't have any problems, so at least for now it seems to have resolved itself.


Tags: cloud

confluence-cloud
STANDARD version - Is it possible to use more than 10 labels for filtering? Trello Beginner
Asked by charline taziaux:

Hi Community!

As Trello Beginner, I truly need your support to:

1) understand if I can create as many personalized labels (color+text) as I want with the standard version of Trello

2) find my cards easily by filtering on the existing labels in use

I created several ones but when filtering I do not manage to see all the existing ones.. is there a limit? My goal is to create many of them but and still being sure that I can filter on every single label existing at any time..

Thank you for your help!!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@charline taziaux](/t5/user/viewprofilepage/user-id/4717951) ! Welcome to the community :) As far as I know, there's no limit around filtering regardless of what plan you're on. Maybe try searching for the label like so?  

![label filter.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/179309i91687F2B5F9628BF/image-dimensions/215x334?v=v2 "label filter.PNG")  

If labels still aren't showing, maybe try refreshing the page.


Tags: filter

label
Salesforce PowerUp login fails
Asked by Octavio Ruiz:

Hi,

I had a working salesforce powerup up\&running in Trello and since a few days ago I was unable to look for case from Trello.

I tried to erase auth information and start again but now I'm unable to authenticate again.

From the browser authentication windows shows and then it just disappears. I've catched this URL before browser window vanishes:

[https://salesforce.trello.services/callback?error=OAUTH_APP_BLOCKED\&error_description=this+app+is+blocked+by+admin](https://salesforce.trello.services/callback?error=OAUTH_APP_BLOCKED&error_description=this+app+is+blocked+by+admin)

Is there any issue or bug at this moment?

Thank you.


Answers:
author: Keli
body: Hi [@Octavio Ruiz](/t5/user/viewprofilepage/user-id/4717866), welcome to the Community!

Based on the error in the URL I suspect there's a permissions issue on your Salesforce account's side. I found this support article from Salesforce which talks a little more about some ways that error message occurs: [https://help.salesforce.com/s/articleView?id=000341519\&type=1](https://help.salesforce.com/s/articleView?id=000341519&type=1)

In this case, I'd suggest reaching out to your internal Salesforce systems admin and ask them to take a look at your third-party app permissions in Salesforce. Here's an article you can send them: [https://help.salesforce.com/s/articleView?id=sf.connected_app_manage_third_party.htm\&type=5](https://help.salesforce.com/s/articleView?id=sf.connected_app_manage_third_party.htm&type=5)

If this doesn't help resolve the authentication issue, reach out to our support team directly at <http://www.trello.com/contact> and we're happy to take a closer look!

comments: author: Octavio Ruiz
body: Thanks a lot!


author: Octavio Ruiz
body: Is there any information you can provide me to ensure this access to Salesforce is secure? So I can send to my internal Salesforce systems staff? I believe this might be the issue here.


Tags: salesforce
How do you remove a habit in habit tracker
Asked by Darren Matthews:

How do you remove a habit in the habit tracker ?

When you go use the remove option it is greyed out.

![habit.png](https://community.atlassian.com/t5/image/serverpage/image-id/178805i2EB9815900BE7C4A/image-size/large?v=v2&px=999 "habit.png")


Answers:
author: Darren Matthews
body: Found it. You have to remove from the Habit Tracker Panel and not from the individual tickets

![ht1.png](https://community.atlassian.com/t5/image/serverpage/image-id/179686iF692468CFAB30E5E/image-size/large?v=v2&px=999 "ht1.png")

![ht2.png](https://community.atlassian.com/t5/image/serverpage/image-id/179687i866BF97D3A6C22A7/image-size/large?v=v2&px=999 "ht2.png")


author: Darren Matthews
body: That's the Habit Tracker power up? You might want to ask the dev's - [support@upgradebrain.org](mailto:support@upgradebrain.org)

<https://trello.com/power-ups/5d3f40b4a5f03284e9f3bc24/habit-tracker-by-upgradeyourbrain>

comments: author: Darren Matthews
body: Yeah, I've messaged them twice. They haven't come back to me ?????
Is it necessary to enable crmble for Trello if we don't need a CRM?
Asked by Chris Matsumoto:

We regularly use trello for HR as a project management tool to delegate tasks and receive updates. Recently the crmble pop ups come up very frequently can be quite distracting.

Does it keep popping up because it's a requirement to enable crmble to continue using trello (similar to how we were all required to create an Atlassian account to continue using Trello)?

Though it appears that crmble can turn Trello into a CRM, what if our team doesn't need that function?

Is there any way to disable it permanently? Or should we just go ahead and enable it even if we won't use it?

Thank you so much for your time and answers!


Answers:
author: Brittany Joiner
body: [@Chris Matsumoto](/t5/user/viewprofilepage/user-id/4004495) you can disable the Crmble power-up! Just open the Menu on your board, go to your power-ups, and you should see Crmble and then you can click to disable it

comments: author: Chris Matsumoto
body: Thank you so much [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) !! I have just done what you recommended. Apologies if this was too basic! Thank you for your help and stay safe!


author: Brittany Joiner
body: [@Chris Matsumoto](/t5/user/viewprofilepage/user-id/4004495) no problem at all! No such thing as "too basic" ? If you have a question, someone else probably has it too, so feel free to post any question!


Tags: crmble
I need to add more than two people to view my boards
Asked by Kathy Torrisi:

Hi

I need to add more than two people to my boss's account. I think that may be another cost. I also need to know who to have certain people view certain boards and not others.

Thank you


Answers:
author: Michael Pryor
body: If you add someone ONLY to the board, then they can ONLY see the board they are on.

If you are on a paid plan, and you add someone as a member of the Workspace, then they can see all Workspace visible boards only.

So, I'm guessing that what you want to do is a) add those people ONLY to the board (and not as members of the workspace) and then b) you will only have to pay for those people if they are added to more than one board.
At what level does custom field deletion apply?
Asked by Emily Kauffman:

I have several boards in a single workspace with *different* custom fields.

By happenstance, I discovered that when you move a card with custom fields to a different board, it adds any custom fields that exist on the board it was moved ++*from*++ , that do not already exist on the board it was moved ++*to*++.

Moving the card from "board A" to "board B" was unintentional. I have moved the card back to its appropriate board, but now I want to delete all of "board A's" custom fields that are now showing up on "board B". **I want to make absolutely sure that custom field deletion ++only applies to the board level++.** Said differently, I want to make sure that deleting a custom field on "board B" will ++not++ also delete that custom field on "board A".

If you know for a fact, please advise. Losing a custom field across all boards would be disastrous.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey [@Emily Kauffman](/t5/user/viewprofilepage/user-id/4716442) - just mirroring what [@milynnus](/t5/user/viewprofilepage/user-id/3947182) mentioned - custom fields exist at the *board* level - not the workspace or instance level. It seems that when you copy/move a card from one board to another, most information is copied/moved, including board level fields such as custom fields and labels, which subsequently get added to that destination board. However, I'd assume these labels/custom fields that were created on the destination board have a completely different ID to the original labels/custom fields, so deleting them off the destination board will **not**delete them from the original board. If you can, try creating a dummy custom field and testing it with that first if you want to be extra careful (I tested it and it did not delete from both boards).


author: milynnus
body: [@Emily Kauffman](/t5/user/viewprofilepage/user-id/4716442)

The Custom field definitions are specific to a board.

comments: author: Emily Kauffman
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) What do you mean by "definitions"? I am not seeing how that relates to the question.


author: milynnus
body: [@Emily Kauffman](/t5/user/viewprofilepage/user-id/4716442)

When you setup Custom Fields, for each case you create a definition by giving it a name, type and options(eg dropdown).


author: Emily Kauffman
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Right. So the question is: if I delete a custom field on one board, does it delete in on all boards or only that board?

For example:

Board A and Board B both have a custom field called "clients" with a dropdown menu. If I delete this field on Board A, does it also delete the client custom field on Board B?


author: milynnus
body: [@Emily Kauffman](/t5/user/viewprofilepage/user-id/4716442)

Correct.


Tags: custom-field
Not Receiving Notifications with Assignee Automation
Asked by Rebecca Pyrah:

Hi There!

I have set up some automation on my Trello board so that when a card moves into a column, the assignee changes. No matter what I've tried, the new assignee is not receiving notifications.

I've reviewed the following:

- Notification settings on both the browser and mobile device.

- Reviewed the automation rule many times.

- Checked off more of the notifications settings in the notification section.

This has been very frustrating and I can't seem to figure out why the notifications are not coming through for the new assignee. Any help is immensely appreciated! Thank you.


Answers:
author: Michael Pryor
body: This article goes through all the reasons this could happen:

<https://help.trello.com/article/740-notifications-are-not-working>

Pay special attention to the following:

"Even if your email notifications are set to 'Instant', there's a slight delay from when a notification occurs in Trello and when the email is actually sent. If you read the notification in Trello before the email is sent, Trello will not send the corresponding email (due to the fact that you have in fact *read* the notification)."

Also, note that Trello doesn't notify you if you are the person who did the action. I.e. if you add yourself to a card, you don't get a notification.

Regardless, read through that doc. I'm sure your answer is in there!
What have I done to my board, and how do I get my cards back?
Asked by Nathan Mann:

I was trying to type a card and hit some unknown combination of keys that seemed to remove all the cards from my board. But even though the cards aren't there, I can still see them listed as per the attached image.

Can someone please explain what's going on here and how I can get my cards back?  

Thanks.


Answers:
author: Nathan Mann
body: ![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/178688i90F2F92C93BFA257/image-size/large?v=v2&px=999 "trello.png")

comments: author: Nathan Mann
body: Looks like I've found out what happened. I guess I applied some filters by mistake. Once I disabled the filters in the top right, I could see all my cards again.

Might leave this post here for when someone else has the same problem.
Adding a location to a list
Asked by Ben Hughes:

Is there a way to add a location to an entire list that subsequent cards will then be associated with as opposed to adding a location to each individual card?

Example - If I have rolling stock that is constantly moving to different locations (my lists), is there a way to assign each list a location that would then assign it to the cards?


Answers:
author: milynnus
body: [@Ben Hughes](/t5/user/viewprofilepage/user-id/4716349)

To write location attributes to a card requires the use of API. Trello has not exposed them. There is currently no automation that allows you to write to the card. Note that there are 4 values - name, address, Lat and Lon.

So even if the list has the values you will still need to call a http request when card is moved into the list to update the tributes.

Definitely doable. I am doing something similar for a client that delivers oil products to their customers.

comments: author: Artur
body: Or maybe you know an easy way to add multiple cards based on a spreadsheet (zip code, street, city)?


author: milynnus
body: [@Artur](/t5/user/viewprofilepage/user-id/4484818)

Yes. I have clients with similar requirements. This involves geocoding and using Trello api to add cards with the location attributes added to it. Eg my client from when prepares the data on Google sheet and when it is read activated the conversion. They do this for their fiber cabling projects.


author: Artur
body: Thanks, I sent a private message :)


Tags: locale
Adding multiple cards including descriptions at once
Asked by Martin Dalskov:

Hi.   

I've been trying to find the answer to this elsewhere, but I couldn't find it anywhere. Hope you can help.   

I have a spreadsheet with all the input for my cards. It is above 70 unique cards to be made. And I have the cards' descriptions in there as well.   

How do I put in all cards including their descriptions, without me going into each card to add the descriptions manually card by card? I know how to insert multiple cards at once, but how do I get the cards' descriptions in there as well?   

Thanks in advance.


Answers:
author: Robin Warren _Blue Cat Reports_
body: Hi [@Martin Dalskov](/t5/user/viewprofilepage/user-id/4716066)

I don't know if this is too late for you but maybe someone else who needs this will see this. I was looking for a good solution to the problem of importing CSV or Excel files into Trello and couldn't find one. So, we decided to build one. Our free [Trello Import Power-Up](https://trello.com/power-ups/61fa6cd2cc14647c2c9ee821/trello-import-by-blue-cat) is now live, give it a go and let me know any feedback you have :)

Check it out here <https://trello.com/power-ups/61fa6cd2cc14647c2c9ee821/trello-import-by-blue-cat>

Cheers,

Robin


author: Hannah Humbert - Simpla Workflows
body: Hi [@Martin Dalskov](/t5/user/viewprofilepage/user-id/4716066) ! Welcome to the community :) are you looking for a one-off import, or an ongoing sync between your spreadsheet and Trello? Are you using Gsheets, Excel, or something else? [Unito](https://unito.io/integrations/google-sheets-trello/) has an integration with GSheets and Trello so you can create either a one-off import or ongoing 1-way or 2-way sync. You can map the necessary fields you need to sync over (title, description, dates, status, etc.) with the relevant Trello fields.


author: milynnus
body: [@Martin Dalskov](/t5/user/viewprofilepage/user-id/4716066)

Please read [https://help.trello.com/article/751-importing-data-into-trello#:\~:text=Copy%20Paste%20%2D%20When%20you%20paste,card%20in%20a%20Trello%20list](https://help.trello.com/article/751-importing-data-into-trello#:~:text=Copy%20Paste%20%2D%20When%20you%20paste,card%20in%20a%20Trello%20list).

Or you can write a script using Trello API to handle this.


Tags: card

description
Can't update my profile's email
Asked by Alexei Belov:

Can't update my profile's email and therefore can't get any notifications cause my previous email's been deleted. When trying to update the profile to a new email, the notification says that my request can't be worked out.


Answers:
author: Suvradip Paul
body: Hi [@Alexei Belov](/t5/user/viewprofilepage/user-id/4715779) ,

Thanks for posting and sorry to hear about this. Is this your personal or company associated trello account? If you are using trello with your Atlassian account, could you please update that through this - <https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html>. Please refer in details for this trello guide for changing emails - <https://help.trello.com/article/773-changing-account-credentials>.

Please let me know if that helps.

comments: author: Alexei Belov
body: Thanks for your reply. The email to which my account is attached no longer exists, as well as the company to which it used to belong. That's why I tried to change it to my personal email. However, then I get the notification that it is not possible because my personal email is attached to another account of mine (which I had deleted previously).

Following the recommendations provided at the links didn't help either.

Any other suggestions to work out this situation?

P.S. A couple of min ago, I was able to change the email to another personal email of mine (that obviously is not attached to Atlassian or Trello). However, via this email, the notifications come either to Spam folder or they come way too late, or do not come at all. So, in ideal it would be best to switch to my actual personal email rather than to another one.


Tags: email

profile
Trello notifications in Microsoft Teams
Asked by Durgesh Khatri:

I am using Microsoft Teams Power-up in one of my boards, which says I should get Trello notifications in the Teams app, but I don't receive any notifications in

Teams. For your information, one of the members is part of a board and when a task is assigned to a particular member, they should get a notification in their team app?

What am I missing here, please help?


Answers:
author: Shailey Narula
body: Hi [@Durgesh Khatri](/t5/user/viewprofilepage/user-id/4715359)

Have you tried the Trello Connector?

Link : <https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>


Tags: ms-teams
How do you remove the #(number) from the cards
Asked by Ralph Harrison:

There are number set on each card I create and I would like to delete them and have no numbers.


Answers:
author: Victor Shafor
body: thanks i had the same problem and didn't know i installed the same extension (trello all in one)

extension has ability to turn off the numbering too but since i can't remember why i installed it i just removed


author: Michael Pryor
body: It sounds like you may have installed the same chrome extension this person did:

<https://community.atlassian.com/t5/Trello-questions/Re-just-joined-Trello-every-entry-I-make-is-entering-p/qaq-p/1916160/comment-id/57461#M57461>
Not receiving confirmation emails
Asked by Paulo mateus:

Hello there,  

I'm having trouble with the e-mail confirmations and also trying to create a new account, but it seems like I'm unable to receive the confirmation link.   

I've tried to two accounts: 'fiscal05@aprisco.cnt.br' and 'assessoria@aprisco.cnt.br' (new account).

Can anybody check them for me, please?


Answers:
author: Vero Rivas
body: Hi [@Ca?que Fernandes](/t5/user/viewprofilepage/user-id/4715188)

Look at this posts, maybe can help you

<https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>

<https://help.trello.com/article/740-notifications-are-not-working>

Cheers

comments: author: Paulo mateus
body: Hello [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) ,  

these posts didn't help me.  
I've checked spam folder, also checked the black list - it's empty - and still not receiving the confirmation link in my email.


Tags: email
??? ? ???? ???????? ??????? ??????? ???????
Asked by Mamuka Lapachi:

??? ? ???? ???????? ??????? ??????? ??????? ???? ??? ????????????? ? ?????? ???????????! ? ??? ?????? ???????????? ??????? ???????????, ???? ? ???????? ??????? ????????, ?? ?? ?????? ??????? ???????????? ????? ????????? ??????

??? ??????????? ???????? ??????????? ???????, ?????????? ???? ?????????? ?????? ??????? ????????????, ??????? ? ?????? ??????!


Answers:
author: Vero Rivas
body: Hi [@Mamuka Lapachi](/t5/user/viewprofilepage/user-id/4715141)

Look at this post, maybe can help you

<https://help.trello.com/article/836-change-or-cancel-your-trello-plan>

Cheers
Mot de passe oubli? comment faire ?
Asked by pascal 02:

Mot de passe oubli? comment faire ?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Bonjour [@pascal 02](/t5/user/viewprofilepage/user-id/4715165) ?

Bienvenue dans la Communaut? ! Pour r?initialiser votre mot de passe et acc?der ? votre compte apr?s avoir oubli? votre mot de passe, veuillez simplement suivre les instructions ici : <https://trello.com/forgot?user=>

J'esp?re que cela vous aidera, mais si vous avez d'autres questions, n'h?sitez pas ? les poser ?

Tous mes v?ux,

Laura

comments: author: Diane Pinelli
body: Ben dis donc...

Quelle affaire pour se connecter sur Trello...

C'est invraisemblable ! Dingue ! Je tourne depuis 15 minutes parce qu'il manque une seule chose "R?initialiser votre mot de passe".

Du jamais vu.

Et je sens que ?a ne va pas faire mon affaire


author: Vero Rivas
body: Hi [@pascal 02](/t5/user/viewprofilepage/user-id/4715165)

Look at this post, maybe can help you

<https://help.trello.com/article/743-recovering-your-trello-account>

Cheers