youngmon/atlassian-qna huggingface dataset:
Option to Add or Edit labels is missing
Asked by Gabriel:

I have one particular space where the option to Add or Edit labels ([this](https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/)) is missing _from the \`...\` menu when editing a page. The link is there when viewing pages._

There is no such option in the space settings, at least I and the search feature can't find it.

What am I missing?


Answers:
author: J?r?mie Murat
body: [@Gabriel](/t5/user/viewprofilepage/user-id/5489686) Did you find the solution ? I have the same issue, I am the owner of the project, should not be a right issue

comments: author: Gabriel
body: I could not find a solution to this, but [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) suggests it should be doable.


author: Fabio Racobaldo _Herzum_
body: Hi [@Gabriel](/t5/user/viewprofilepage/user-id/5489686) ,

please check that you edit permsision on the space and that pages you are working on are not restricted in editing to you.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud

labels
Emails in the error queue was sent/resolved automatically ?
Asked by Hieu Nguyenhuu:

Dear Team,

We often receive the notifications that "*mail error queue health check has failed in your system* ", and we also checked this link (<https://confluence.atlassian.com/jirakb/health-check-mail-error-queue-1318891732.html>) and the Confluence admin. It looks like when there is a number of emails in the error queue, causing this notification.

However, when we checked the Confluence admin, there is no email in the error queue. Not sure whether Confluence automatically flush those errored email ? We would like to understand the behavior of emails in error queue.

Thank you,

Hieu


Answers:
author: Muhammad Ramzan
body: If you are on data center try to check all the nodes and you will find one of the node have this issue.


Tags: confluence-data-center

data-center
Jira???API?Atlassian????API?????????????????????
Asked by shota_shimizu:

????????????????????????AdminAPI????????????  
<https://developer.atlassian.com/cloud/admin/rest-apis/>

??????????????????????API????????????[https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/\\](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/\)#api-rest-api-3-group-user-post

Jira?API?????????Jira???API?Atlassian????API?????????????????????  
??????????????????????????


Answers:
author: Trudy Claspill
body: ????? [@shota_shimizu](/t5/user/viewprofilepage/user-id/5398825) ?

????????????????????????????????????

?????? ????????????

???2 ??????????????????????????????????????????????????????????????????????????

??????????????????????????????????? ???????????????? API ??????

<https://developer.atlassian.com/cloud/admin/organization/add-user-to-group/>

????????????????????????????????Jira ??? API ?????????????

---

Hello,

I am using a translation application. I hope my response translates correctly.

Welcome to the Atlassian community.

Currently there are two user management experiences that have been deployed. There is the original user management experience, and a centralized user management experience.

There is an Organization Administration API managing group memberships, if your environment has the new centralized user management experience.

<https://developer.atlassian.com/cloud/admin/organization/add-user-to-group/>

If you do not have the new centralized user management experience then you would need to use the Jira specific API.

> How can I decide between Jira-specific APIs and Atlassian-administered APIs?
>
> I would like to add a user to a group, but AdminAPI doesn't seem to have it.  
> <https://developer.atlassian.com/cloud/admin/rest-apis/>
>
> After looking at various references, the following API seems to be the answer. [https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/\\](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-groups/\)#api-rest-api-3-group-user-post
>
> It's a Jira API, but how can I decide whether it's a Jira-specific API or an Atlassian management-side API?  
> If anyone knows, I would appreciate it if you could let me know.

comments: author: shota_shimizu
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)   

Thanks for your reply.  

Our environment already has the new centralized user management experience, so we will try the instruction.  


author: Trudy Claspill
body: ???????????????????????\[????????\] ?????????????????????????????????????????????????????????????????????????????????

---

If you find that my response helps you solve your problem, please consider clicking on the Accept Answer button to mark your post Solved. This helps other people searching for answers find posts with validated solutions.


Tags: cloud

confluence-cloud
How to migrate from RoboHelp to Confluence/Atlassian?
Asked by Srinivas Veesam:

How to migrate from RoboHelp to Confluence/Atlassian?


Answers:
author: Fazila Ashraf
body: Hi [@Srinivas Veesam](/t5/user/viewprofilepage/user-id/5502969)

Welcome to community!

I havent worked on this use case before but i see that is an option to publish from RoboHelp to Confluence -\> <https://helpx.adobe.com/robohelp/using/publish-to-confluence-knowledge-base.html>

Have you looked at leveraging this 'publish' to move necessary content over to confluence?

comments: author: Srinivas Veesam
body: Thanks. I am using RoboHelp 2019. It seems, confluence publising is enabled from RoboHelp 2022.

Also, I am looking to migrate from RoboHelp to Confluence. How to do that?


author: Kristian Klima
body: [@Srinivas Veesam](/t5/user/viewprofilepage/user-id/5502969) If your version does not support direct output...

Check this [debate](https://community.atlassian.com/t5/Confluence-questions/Impot-Wordpress/qaq-p/2700154#M313468) for general advice.


author: Barbara Szczesniak
body: [@Srinivas Veesam](/t5/user/viewprofilepage/user-id/5502969) When you publish your content to Confluence, it becomes pages in a Confluence space that you will be able to edit and maintain within Confluence. Thus, publishing your content is how you migrate it.


author: Ollie Guan
body: Hi [@Srinivas Veesam](/t5/user/viewprofilepage/user-id/5502969) ,

With the integration of Confluence, Adobe RoboHelp has expanded its publishing capabilities to allow for direct publishing of articles to the Confluence Knowledge Base.

<https://helpx.adobe.com/robohelp/using/publish-to-confluence-knowledge-base.html>

<https://helpx.adobe.com/au/robohelp/using/publish-to-confluence-knowledge-base.html>

<https://helpx.adobe.com/robohelp/using/what-s-new-in-robohelp-2022-release-update-3.html>


author: Kristian Klima
body: Hi [@Srinivas Veesam](/t5/user/viewprofilepage/user-id/5502969) and welcome.

What all methods, and migrations, have in common:

* the more uniformed and 'disciplined' your source content is, the faster and the more successful the migration will be
* you WILL HAVE TO do the cleanup and sanity checks of the content in the target CMS (Confluence in this case). No automated migration is 100% reliable.


Tags: cloud

confluence-cloud

migrate

robohelp
I can't find html insert on confluence cloud
Asked by ???:

Hi guys,

Confluence I used at my previous company had HTML in the INSERT function, so I was able to apply custom CSS to each page, but my current company does not have HTML in the INSERT function, perhaps because they are using CONFLUENCE CLOUD.

How can I add it?


Answers:
author: Ollie Guan
body: Hi [@???](/t5/user/viewprofilepage/user-id/5498557) ,

pls refer to this post

<https://community.atlassian.com/t5/Confluence-questions/How-to-enable-HTML-Macro-on-Confluence-cloud/qaq-p/1068527>


Tags: cloud

confluence-cloud
How do I import a CSV file for the TAG field in Confluence Database?
Asked by Zymeena Chavis:

I can't seem to find a way to import values for the "Tag" field. Is there something I need to include in my CSV file for Confluence to recognize such values?


Answers:
author: Jay Rosenthal
body: Confluence will let you import tags but it apparently won't display them. Try doing either of these orders of operations:

Option A:

1. Add tags to your .csv for import in a comma separated list. I had fields like:

\* data

\* data, sales

\* data, finance

\* data

2. Import your csv

3. Add the tags in the UI. Once you add values for data, sales, and finance you'll see data on the rows.

Option B:

1. Add tags to your .csv for import in a comma separated list. I had fields like:

\* data

\* data, sales

\* data, finance

\* data

2. Add the tags in the UI. If you can add all of your tags then you'll see them appear when you upload.

3. Upload your csv.

It's confusing that Confluence won't display tags without you having to manually create them. If you only have a few tags this shouldn't be too annoying.


author: corey.macdonald
body: To upload a CSV which contains Tag Columns to a Confluence Database:

1. Remove any Database links from the Confluence database. This seems to Ensure that the tag column and remove the column from the CSV (this is the most frequent issue). If you must keep the Database links, move the column in the database and in the CSV to the last field

2. Organize the CSV columns and database in the same order (optional, but greatly simplifies matters).  

2. Ensure your CSV values match the Confluence Database field's values **\*exactly\***, or enable "Allow Tag Creation" and turn on "Allow Multiple Tags" if applicable

3. Ensure that the CSV columns have the correct data type (Text or General)

4. Ensure other fields have the correct data type (e.g., a Date column is Short Date and not number or some other data type)


Tags: cloud

confluence-cloud

confluence-databases
Size of content became small after exporting PDF
Asked by Aina Afrina:

I export my page in PDF, but then the content became small size. However, when I try to export other page where I have never done any export PDF on that certain page, somehow the content looks exactly as normal size.

When this happened, after I done multiple times export the page in PDF format, the size of content become small and unable to back to normal size.

How to get the content PDF format back to normal size?


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

<https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

comments: author: Aina Afrina
body: I have try everything from the link you shared

However, it doesnt help at all.. the content size show very small, not same as before.

the font size too small, table not show fully width even in the page has make it in full width.

**How Im going to share the document to client when the content too small to read?**


Tags: cloud

confluence-cloud
Is there a way to notify users watching a space when a new page is created?
Asked by Biancha:

Hi All,

I am trying to solve a problem where our Support Team can be notified whenever a new page is created in a space.

I tested the watch option in the space; however, after creating a test page, I did not get a notification.

Hoping this is possible and not just a user error on my part.

Thank you!


Answers:
author: Sudarsana G
body: Go to the space where you want to set up the notifications.  
Click on the gear icon (Settings) in the lower-left corner of the sidebar.  
Select "Permissions" from the dropdown menu.  
In the Permissions settings, click on the "Watchers" tab.  
Click on "Add watchers" to add a new watcher group.  
Create a new group named "Support Team" or choose an existing group that includes all members of the Support Team.  
Save the changes.

By setting up a watcher group for the space and adding the Support Team members to it, they will automatically receive notifications whenever new pages are created within that space.

comments: author: Biancha
body: Thanks, [@Sudarsana G](/t5/user/viewprofilepage/user-id/5374207)

I tested this with myself by watching the Space. Despite all my notifications being turned on, I was not notified when I created a new page within the Space.

![2024-05-23 06 37 33.png](https://community.atlassian.com/t5/image/serverpage/image-id/325461i2B1EBFEF9E320CCB/image-size/large?v=v2&px=999 "2024-05-23 06 37 33.png")


author: Sudarsana G
body: This is because you might have disable for your own actions can you check your profile personal settings ![Email.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/326002i56BAB96E66AF40CF/image-size/large?v=v2&px=999 "Email.PNG")


Tags: cloud

confluence-cloud
How to send an automatic email from confluence when a task is complete
Asked by Sean Gatenby:

Hello,

I've been playing around with the automation, and have set a rule that sends an email once the checkbox has been ticked (when: manually triggered, then: send email). This is working fine, but I am struggling with the automation of the email content.

I want the content of the email to include the content of the cell that the checkbox was in, followed by the user who checked the checkbox to trigger the email. Below is an example of what I have tried, but only the manually written text "completed by" comes through in the email.  

{{task.id}} {{task.contentId}} {{task.body}} completed by {{user.fullName}}

Any help would be greatly appreciated

Thanks


Answers:
author: Sudarsana G
body: Here's an example of how you can structure the email content:

The checkbox task "{{issue.comments.last.body}}" has been completed by {{initiator.displayName}}.

comments: author: Sean Gatenby
body: Hi Sandra,

Thanks for the suggestions. I tried this, and all that came through in the email was: 'The checkbox task "" has been completed by .'

Do you know why it ignores all the commands in the email content? None of them seem to do anything


Tags: cloud

confluence-cloud
Quantity of storage
Asked by Bruno Le Razer:

We are using the free version and we are out of storage. The problem is that we don't know what is taking this much amount of storage, because we don't have lots of images or files. Does a page in itself take some storage?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Do you also have Jira? Confluence and Jira on the free plan share storage.

Details on how to track down your storage usage:

<https://support.atlassian.com/confluence-cloud/docs/manage-your-storage-usage/>


Tags: cloud

confluence-cloud

storage
Unable to filter Confluence Database by page link column
Asked by ?ukasz St?pie?:

Hi :) I have a sample database like on the picture below:

![Zrzut ekranu 2024-05-21 134816.png](https://community.atlassian.com/t5/image/serverpage/image-id/325150i2874892F74675694/image-size/large?v=v2&px=999 "Zrzut ekranu 2024-05-21 134816.png")

I'm trying to filter entries by Screen column where page links are.

It doesn't give any result entries (e.g. Mind Maps). What am I doing wrong here?

![Zrzut ekranu 2024-05-21 221837.png](https://community.atlassian.com/t5/image/serverpage/image-id/325151i0E1E6B327F9817DB/image-size/large?v=v2&px=999 "Zrzut ekranu 2024-05-21 221837.png")


Answers:
author: Amelia Fraczkowski
body: I'm not sure if my answer would be helpful for your situation but I tried recreating your use case and indeed the filter using "is" did not work as expected, since it gave me a dropdown of pages not even contained within my database. However, when I used the filter criteria "contains" and put a keyword in the title, then I got all matches within my database.

Perhaps trying your filter with "contains" and then the keyword would be more helpful. If you need the filter with multiple criteria, then you can stack the filters.


Tags: cloud

confluence-cloud

confluence-databases

database
Send email to all Confluence users
Asked by Blake Duffey:

Is there a way to send email to all Confluence users (ala system maintenace, etc?)

Are there other channels for this kind of information?


Answers:
author: Laurie Sciutti
body: Hey [@Blake Duffey](/t5/user/viewprofilepage/user-id/5251861) \~ what about adding a site wide banner? Ref: <https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html>


Tags: confluence-data-center

confluence-server

data-center

server
How to do I find/use the Swagger Macro for Confluence?
Asked by trey.brown:

I'm looking to use the Swagger Macro for Confluence and see that this has been turned on by the administrator.   

Please advise.  

![conf-swag.png](/t5/image/serverpage/image-id/325139iE3D3E6B62E2D2D8A/image-size/large?v=v2&px=999 "conf-swag.png")


Answers:
author: Laurie Sciutti
body: Hi [@trey.brown](/t5/user/viewprofilepage/user-id/3989077) and welcome to the Community! If you are asking *how to embed* that macro in a page, Use insert macro ("/" key is the shortcut) while in edit mode of your page. If you're asking about the *functionality* of the macro, then have a look [here](https://technologylabs.atlassian.net/wiki/spaces/SU/overview). If I missed the mark, can you elaborate?


Tags: cloud

confluence-cloud
How do I automate displaying the GitHub release version in Confluence?
Asked by trey.brown:

I am attempting to display the version of the deployment for any given environment in Confluence. There seems to be quite a few approaches.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It depends. Can you elaborate on the different approaches and what you like / don't like about them? There is no one best approach.


Tags: cloud

confluence-cloud
Spider Chart
Asked by Jira Admin:

Hi team

Is there any plugin for spider chart in Confluence?

Thanks for your answer


Answers:
author: Laurie Sciutti
body: Hi [@Jira Admin](/t5/user/viewprofilepage/user-id/5295281) and welcome to the Community. This should work: [https://marketplace.atlassian.com/apps/1222612/chart-js-diagrams-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222612/chart-js-diagrams-for-confluence-cloud?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud
Broken image, icon f?r area
Asked by Markus Funk:

Hi, we have created a new area (wiki). the logo seems to be broken. I've tried to add a new image (over arealogo) but i got no change. How can i fix this?

Markus

![ima.png](https://community.atlassian.com/t5/image/serverpage/image-id/325128i34781DAFA66D9272/image-size/large?v=v2&px=999 "ima.png")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Doublecheck on a different browser or from another machine if the icon displays as expected. It could be cache related. If not. Try replacing the icon a 3rd time.


Tags: cloud

confluence-cloud
Which version is supporting backup and restore for individual space
Asked by Bhargavi Vasa:

Starting From which version 25 MB import is removed .

From which version it's supports with unlimited space import in confluence


Answers:
author: Clark Everson
body: Hi [@Bhargavi Vasa](/t5/user/viewprofilepage/user-id/5136196)

I have never heard of such a limit size wise and have been using confluence since version 7, so one after version 7 at the latest. I think though there maybe a server side setting that has been enabled if you are running into a size limitation

Best,

Clark


Tags: confluence-data-center

data-center
Fail unable to find or load org.atlassian.apache.startup.Bootstrap
Asked by haytham_rauf:

Hello,

I am trying install confluence 8.9.1 on RHEL 8 in Azure. I downloaded the tar.gz file. unpacked it amd modified server.xml with all info for newly fresh installed postgres 15 which is up and running in the same VM. I then modified confleunce-init.properties with confluence_home pointing to different drectory than my confluence install directory which /opt/atlassian/confluence. The home pointing to /var/atlassian/application-data/confluence.

worth noting that at first i tried everything as root. directories owned by root and started confluence as root.

I then started confluence /opt/atlassian/confluence/bin/start-confluence.sh

from logs eveything looks good and at end it says confluence ready to serve.

Now when i go to the browser the browser does not bering up the setup wizard to configure confluence in the postgres. Instead it spins and then says this site can not be reached. I configured the confluence to listen and talk on port 80. the port verified to be open so no firewall issues. Selinux got disabled too. but still no setup wizard.

Then i read somewhere to not start it as root. So i changed everything to be owned by user confluence in Linux. I then started confluence as user confluence. but it wont start saying unable to find or load org.atalssian.apache.startup.Bootsrap.

I tried adding all kind of lib and bin to the path and LD_LIBRARY_PATH but same error unable to find or load org.atlassian.apache.startup.Bootstrap

Any help where i go from here


Answers:
author: haytham_rauf
body: sorry correction about the Error message that shows up in catalina.out after I start Confluence

Coundn't find or load class org.apache.catalina.startup.Bootstrap

thanks!


Tags: cloud

confluence-cloud
Is there a built-in globally scoped REST storage mechanism?
Asked by Davin Studer:

I am developing a Confluence Data Center app and I need to persist some data. I would rather not have to create my own REST API to store a couple values so I went looking through the built-in REST endpoints and found these endpoints.

```
/rest/api/content/{id}/property
/rest/api/content/{id}/property/{key}
/rest/api/space/{spaceKey}/property
/rest/api/space/{spaceKey}/property/{key}
```

These look like they would do what I want except that the first two are scoped to a content id and the last two are scoped to a space. Unfortunately, since content id's and spaces are variable between systems that won't work as I would not programmatically know which content id or space to go to to look up the stored properties. Does anyone know if there is a REST endpoint that I am just not finding or maybe is undocumented that is globally scoped so that I wouldn't need to know a content id or space key before I can look up the value?

I could probably get a list of the spaces and then loop through them and try them against the /rest/api/space/{spaceKey}/property to see if the data I want to store exists in that space till I find the correct space but that is a terrible solution and honestly would make my soul weep. It seems like I may have to make my own REST endpoint in the end but I figured I would throw this question out there just in case.


Answers:
author: Aron Gombas _Midori_
body: [@Davin Studer](/t5/user/viewprofilepage/user-id/781467) What you look for is called [app properties](https://developer.atlassian.com/cloud/confluence/app-properties-api/) and they do exist on Cloud. As far as I remember they never existed on Data Center.

If I were you, I'd create my own REST API (quite easy, as app can define their end-point) and save values using ActiveObjects (quite easy, too).


Tags: confluence-data-center

data-center
Share function - adjust user permission?
Asked by Miroslav Sochor:

Hello community!

here is a question I am breaking my neck around.

Is there a way to automatically adjust user permissions when using Share function?

Expected behaviour would be when sharing a page with a user, it would get automatically got view permission and all necessary permission higher in the hierarchy would be adjusted.

Is anything like that possible?

Thank you for your help, much appreciate that.

M.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Miroslav Sochor](/t5/user/viewprofilepage/user-id/5464313) ,

for my knowledge you can't add that permissions automatically on page sharing. Keep in mind that a normal user could share a page but user management and user license management is done by an org admin so that automatic task could impact on license/cost center.

Hope this helps,

Fabio


Tags: confluence-data-center

data-center

permission-scheme

share