youngmon/atlassian-qna huggingface dataset:
Notifications are not working
Asked by Igor Akulov:

All notifications are not working (email, push notifications to trello android, integram).

Notification settings for email: immediately

Board notifications enabled

Colon notificacations enabled

what am I doing wrong?

I had no problems with this about a year ago


Answers:
author: Torben_trello
body: Any chance you are not a card member or watching the card?

In order to receive notifications for certain actions on a card, you will need to be watching the card, list or board that the card is on or you have to be a member of the card in question. Also, please note that you will not be notified or your own actions (e.g you change or comment on a card)

If that does not help, feel free to reach out to trello.com/contact with a screenshot of the card that you'd like to see a notification for as well as a screenshot of the notifications section (bell icon).

Thanks!
Managing multiple projects with one calendar
Asked by Andrew Horan:

Hi All,

I have a number of projects with many tasks and I am struggling to find a way to plan my week and day so that I stay on track with each project. I use the Calendar power up on each board but I feel I need a way to quickly see all the deadlines across all projects/boards so that I can plan my day/week etc.

Thank you.


Answers:
author: Blair at Atlassian
body: Thanks for reaching out in our Community!  

Currently, there isn't a global calendar view within Trello.

We recommend the [Planyway Power-Up](https://info.trello.com/power-ups/planyway-calendar) to view due dates from other boards on an individual board's calendar, or you can add each of your boards' iCal feeds to Google Calendar, or another app which subscribes to iCal feeds: [Using Trello with Google Calendar](http://help.trello.com/article/829-using-trello-with-google-calendar).  

To make that process a little bit simpler, there's also a calendar connector Power-Up from Cronofy that can help you connect multiple Trello boards to your preferred calendar app: <https://info.trello.com/power-ups/cronofy>  

There are also some calendars that integrate directly with Trello. You can read more about those in our blog post here: <https://blog.trello.com/5-calendar-apps-replace-sunrise/>  

Hope this helps!

comments: author: Andrew Horan
body: Hi Blair, This is great info. Thanks.

I do remember seeing somewhere that you can duplicate cards and the original card on it's original board will be updated. Is this correct?

If so, I'm wondering whether an alternative to the Calendar would be to make an active board that you duplicate all your soon-to-be-due cards and then you could have a calendar in that board. I know this is a bit more work but could it be an option?

Thanks again,

Andrew


author: Blair at Atlassian
body: It sounds like you could try that! While card syncing isn't a native feature of Trello, you can add a [link to the original card](http://help.trello.com/article/824-sharing-links-to-cards-and-boards) on the new card so that you can refer back to it easily. When you attach a link to a Trello card on another card, it will display a preview of that card, and will show which board and list it belongs to You can also click on the "Connect cards" link to make it a 2-way link, so that both cards link to each other.   

Additionally, there are a few third-party Power-Ups that can help you keep cards in sync, like [Mirror by Unito](https://trello.com/power-ups/5c75708a72eecc4565ecacf5/mirror). You can read more about those here:   
[Unito](https://info.trello.com/power-ups/unito)  
[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)  

We recently launched an article on our blog where we explained how to connect boards together to achieve a more flexible workflow too: <https://blog.trello.com/using-multiple-boards-for-a-super-flexible-workflow>  

<br />
Custom Fields for a list?
Asked by Adam Love:

I am using custom fields on my cards. Id like to know a way to have a field at the top of each list which sums the total of a given custom field for all cards in the list. EG I have a $$$ field showing the dollar value of each card. Id like a field at the top of each list that shows a sum of all the $$$ for the cards in the list.

I can kind of do this with Costello power up but I have to select the Costello button at the top of my board and select Summary by column which then disappears when I click away.

Numstats aggregates the data for the whole board and not by list so doesnt really help.

Any suggestions?


Answers:
author: Ludo
body: Hi

Try chome extension : plus for trello.
How to create recurring tasks?
Asked by Peter Babb:

At this point I've tried Card Repeater, Playway Calendar, Zapier, and Butler to try and create recurring tasks that appear in both board and calendar view. Please tell me there is a way to create recurring tasks that actually creates a new card for each task. If I want to schedule a task for every other Tuesday and want each of those Tuesday cards to show up how do I do that? Or daily? Or weekly? How on earth do y'all handle repeating tasks?

Trying to build an editorial calendar that contains all of our content both recurring and solo. This seems like such a basic feature why can't I figure it out.


Answers:
author: Mike
body: Hi Peter,

The issue is that in order for a card to appear on the calendar view, the card must already exist, and when you set up a card to repeat (at least with Card Repeater), the card itself doesn't exist until the repeat time, when it's duplicated by Trello. Until then, the new card doesn't exist. Card Repeater also doesn't dynamically update the due date, so a repeated card still wouldn't show on the calendar view.

In short, if you want a card to appear both on the board and the calendar view, you need to manually create all of those cards, and set the due date for the date you want it on the calendar.
Odd TOC Behavior
Asked by Tom Witherspoon:

I have noticed that when I click a link in a page's TOC, the link takes me to the content just fine. But my screen does not display the heading which I clicked. It displays the first line of content below the heading, but not the heading itself. Is this known behavior, or can it be fixed?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tom Witherspoon](/t5/user/viewprofilepage/user-id/4528889) and welcome!!

That's strange, because on my instance the TOC takes me to the heading and not to the next line. Just to make it clear. You are talking about TOC and not about anchor points, right?

comments: author: Tom Witherspoon
body: Correct.


author: Alexis Robert
body: Hi [@Tom Witherspoon](/t5/user/viewprofilepage/user-id/4528889) ,

I've just tested this on my own Confluence Cloud site and it actually works fine : when I click on a link in the TOC, it takes me exactly on that title.

I'm on Safari on MacOS, so maybe you should try another browser, or updating your current browser.

Let me know if this helps,

--Alexis

comments: author: Tom Witherspoon
body: Thanks, I will.


author: Tom Witherspoon
body: I just checked my page on Firefox and it works fine. This appears to be a Chrome thing.


Tags: cloud

confluence-cloud
Can't Delete Default Space
Asked by ADarkDividedGem:

I can't delete the default space which is an issue that appears to have been fixed so I am nto sure what to do: <https://jira.atlassian.com/browse/CONFCLOUD-68319>

If there is no fix can I delete just my Confluence account and reimport the data I want to keep.


Answers:
author: ADarkDividedGem
body: This bug has been fixed for new users so a new issue has been created here for existing users which has been put on the long term backlog: <https://jira.atlassian.com/browse/CONFCLOUD-69052>

This means a fix for this issue is required, but planned for farther in the future. This is because it's not as severe or pervasive as other issues. But I doubt its ever going to get fixed as the original issue was first reported 3 years ago.

The workaround was to upgrade to the **Premium plan** trial period and use the admin key feature to gain access to the delete spaces tab and delete the space.

This just confirms something I have known for a long time but just want to say it out loud. Atlassian Support is rubbish.


author: Kishan Sharma
body: Hi [@ADarkDividedGem](/t5/user/viewprofilepage/user-id/3556114) As per that article, seems like there is no workaround at the moment for this. You can simply copy required content to new space and remove view/edit permissions from it so that no one can access it.

comments: author: ADarkDividedGem
body: Hi,

The article also says its been fixed "Resolution: Fixed" so if that is not the case it looks like the article needs to be updated.

Also there is no "Permissions" tab in the "Space Settings" section for the space I want to do delete. So I can't prevent people from seeing it.


Tags: cloud

confluence-cloud
Is it possible to move articles from one Confluence space to another space?
Asked by John Trumble:

I've been developing product documentation in Confluence. All of my content is in a single Confluence space at the moment.

If the need should arise, is there a practical way to move content from one space to another? Or would I end up having to copy and paste the contents of each article individually?

Thanks!


Answers:
author: Kishan Sharma
body: Hi [@John Trumble](/t5/user/viewprofilepage/user-id/4521615) Welcome to the Atlassian Community!

Of course, you can move pages from once confluence space to another if required. Please refer [steps here](https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/).


author: John Trumble
body: Great, thank you. I tried finding this info by searching the help and found nothing, and when I was submitting this question, the submission form said there were no related questions found. I'm glad it's easy to do, thanks again.

comments: author: Kishan Sharma
body: You are welcome John, glad that helped :)


Tags: cloud

confluence-cloud

space
Need Help Generating User Manuals - Formerly Produced in Word and Published as PDF files
Asked by Mike Zaharof:

Hello Everyone,

I am very new to the Atlassian product (logged in for the first time yesterday) and recently became aware of Confluence for technical writing while browsing YouTube. Come to find out, another department at my company was already using it for some internal projects.

I recently took over the responsibility to generate user manuals for custom machinery that my company builds. One of the guys who used to do them just retired abruptly, and I am flying blind. He would generate them as Word docs, and then export them to PDFs (not my preferred method). I want to offer customers an interactive document either hosted on the cloud here, or on our own portal and do away with the PDF files.

I need to put some standard sections together and augment them with custom information to generate these manuals more efficiently, but I am totally in the dark on how to use Confluence to do that.

Can anyone suggest any resources or tips that would be of benefit to get me up to speed? I have found a bunch of YouTube videos, but the amount of information seems a bit overwhelming.

Any help or suggestions would be most appreciated.

Thank you,

Mike


Answers:
author: Matt Reiner [K15t]
body: Hey [@Mike Zaharof](/t5/user/viewprofilepage/user-id/4551030)

Sorry to hear that you're flying blind right now. Although, there's always something new to learn about Confluence. I can tell you that there are a lot of people doing what you'd like to do with Confluence. Versioning, Publishing, even Conditional content are all possible in Confluence.

At some level, this can all be done in Confluence, but to really get what you're looking for, you'll probably need a few apps. My team makes some that will really help. You can see our online help center made using Confluence here: <https://help-cloud.k15t.com/>

Also, you can learn more about all this here: <https://www.k15t.com/rock-the-docs/documentation-guide>

I hope this is helpful to you on your journey. :)

comments: author: Matt Reiner [K15t]
body: And [@Mike Zaharof](/t5/user/viewprofilepage/user-id/4551030)

I'm curious; where on YouTube you are learning about this? We're making video content and we're always curious what's most helpful for people. ?


author: Robert Wen_ReleaseTEAM_
body: Here is the landing page for Confluence documentation, including videos and online documentation. <https://www.atlassian.com/software/confluence/guides>


Tags: cloud

confluence-cloud
Errors on confluence.log
Asked by Islam:

Hello !

Consultation me please, i see some error on my atlassian-confluence.log:

2021-09-09 15:57:42,355 ERROR \[http-nio-8090-exec-425\] \[atlassian.plugin.web.DefaultWebInterfaceManager\] filterFragmentsByCondition Could not evaluate condition 'com.cprime.confluence.core.commons.ui.condition.UserIsImpersonatedCondition@612bdbcc' for descriptor: system.user/user  
-operations/switch-user-back-menu-item  
-- traceId: 2063d9026b145072  

AND

ERROR \[http-nio-8090-exec-427\] \[atlassian.plugin.web.DefaultWebInterfaceManager\] filterFragmentsByCondition Could not evaluate condition 'com.cprime.confluence.core.commons.ui.condition.UserIsImpersonatedCondition@612bdbcc' for descriptor: system.user/user-operations/switch-user-back-menu-item

What is it?

I see on same space error :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/159631i92B4E2B38703EE66/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Nic Brough -Adaptavist-
body: The error message is referring to an app which is having problems with something.

I would start by checking the app is the latest version (admin -\> manage apps, check for upgrade flags), then, if it is the latest, disabling the app and re-testing.

If the error is down to the app, you should consider removing it. If you decide you do need it, you'll want to talk to the vendor about the errors it is throwing (it says Cprime in the error message, so I'm pretty sure it's a Cprime app)


Tags: cloud

confluence-cloud
Page menu missing for a Space homepage
Asked by Rebecca Puypalat:

Hi,

We have a space where homepage is a beatiful picture with some menus enabling to naviagte inside the page but hidden all page menu. so i cannot edit the page anymore , revert to a previous page. all menus have disappeard.

We don't know which macros have been used or which data have been imported .

Very strange.

If someone can help ?

Beckie![CapturePage.PNG](/t5/image/serverpage/image-id/159628i9DBDCAE5C0AA6CB2/image-size/large?v=v2&px=999 "CapturePage.PNG")


Answers:
author: Hana Ku?erov?
body: Hi [@Rebecca Puypalat](/t5/user/viewprofilepage/user-id/3783264) ,

in your case, I would probably do the XML export of this page and look into it, how the content of the page looks like, and whether some macros are there etc.

Are you aware which applications are installed in your Confluence?

Also, have you tried to view this page in another browser?

You can always create new homepage and get rid of this one easily, but that's probably not the way you want solve this problem.

comments: author: Rebecca Puypalat
body: Hi Hana,

Thansk for idea of export page.

In fact , even last editor of page did not remind his action.

We have some many add-ons , but anyway we are not stuck at all. Indeed as last possibility create new homepage.

Rebecca


Tags: confluence-server

page

server
Page properties report label from template/blueprint variable
Asked by Dries De Backker:

Hello,

Within our software engineering team, we are going to document our applications in Confluence. For that purpose, we have developed a template. The template includes a series of page properties reports, e.g. documents, meetings, projects... for pages of that type that are associated to the application. Now, when creating a new application page from this template, the author still has to set the label (which is just documents-applicationname, meetings-applicationname....) manually for each report macro.

Is there a way to fill in the labels of page properties reports automatically based on a variable in a template or blueprint?

Thanks!


Answers:
author: Dea Mandija
body: Hello [@Dries De Backker](/t5/user/viewprofilepage/user-id/4550723) ,

I am not aware if there is any workaround within Confluence to automatically fill in the labels of the page properties report, maybe someone has a better answer to that.

On the other hand, there are multiple applications available on the marketplace that can help you manage metadata related to your content (and can solve your issue):

[https://marketplace.atlassian.com/search?product=confluence\&query=Metadata](https://marketplace.atlassian.com/search?product=confluence&query=Metadata)

Are you currently using the cloud or server version for Confluence?

Either way, Metadata for Confluence could be a good option since it handles both. I'm part of the team behind it :)

Hope this helps!

Regards, Dea.

comments: author: Dries De Backker
body: Dear Dea,

Thank you for the suggestion!

I've looked into the [documentation](https://communardo.atlassian.net/wiki/spaces/METADATA/pages/27203047/Macro+Content+by+Metadata+v+3.3) of **Metadata** for Confluence. Using the macro **Content by Metadata**, it seems to be possible to filter pages based on the title of the page. This makes it possible to place tables on the template of application pages that display all the associated pages of a certain metadata type that include the application name in a certain field.

However, I can't make out if this also applies if the field is a list of applications, which is one of our requirements. When using labels, this is of course no problem.

Anyway, we cannot choose our Confluence add-ons ourselves at the moment, but I will keep this suggestion in mind should the opportunity arise. I'm still kind of hoping that in the future, blueprint variables can be directly used as macro parameters in vanilla Confluence ;-)

Regards, Dries


Tags: confluence-server

macro

report

server

template
How to use filter in user provisioning fetch API?
Asked by Mrinalini Pal:

There are a few accounts added to a directory. I am trying to fetch the account that matches with a specific primary email. I am trying to use filter in [Fetch API](https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-users/#api-scim-directory-directoryid-users-get) but I am unable to do so. Please help.


Answers:
author: Nic Brough -Adaptavist-
body: The rest call you are using is only able to filter on external id or user name, it can't filter by email.

I'm afraid your code will need to fetch all the accounts and do the filtering itself, parsing the response for the primary email address.


Tags: cloud

confluence-cloud

user-management
How can I restrict users from uploading an attachment with a different file name ?
Asked by Nikita:

I want users to upload attachments with a specific name to a page or a space. Is there a way that confluence can alert the user when uploading file saying "file name should be XYZ only"?


Answers:
author: Alexis Robert
body: Hi [@Nikita](/t5/user/viewprofilepage/user-id/4550737) ,

this might be possible with Scriptrunner for Confluence, as they have events for attachment creation : <https://docs.adaptavist.com/sr4cc/current/features/script-listeners>

Let me know if this helps,

--Alexis

comments: author: Nikita
body: Thanks, Alexis for sharing this. I am just checking with my development team if we can write a script here to customize it according to what we need with the attachments.

I will let you know.


Tags: cloud

confluence-cloud
Do you know how I can implement a custom field in confluence but have it displayed nicely
Asked by Cyndalia Fernandes:

Do you know how I can implement a custom field in confluence but have it displayed nicely such as having a text inside building blocks or like a diagram?


Answers:
author: Alexis Robert
body: Hi [@Cyndalia Fernandes](/t5/user/viewprofilepage/user-id/3565482) ,

custom fields are a Jira feature, you can use variables in Confluence [templates](https://support.atlassian.com/confluence-cloud/docs/create-a-template/) for example.

If you want to display a Custom Field from Jira in Confluence, then you can use the Jira Issues macro or the [Jira Chart](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-chart-macro/) macro.

Let me know if this helps,

--Alexis


Tags: cloud

confluence-cloud
Unable to add a member to group administrator
Asked by Widlyne Jean Paul:

As a site admin, I'm getting error when adding a member under the group administrator. Is there a different approach to this?


Answers:
author: Kishan Sharma
body: Hi [@Widlyne Jean Paul](/t5/user/viewprofilepage/user-id/4371166) can you please confirm what error are you facing ? Is this the same behaviour with other site admins ?


author: Jose Luis Gaitan
body: Have you ever tried using the jira administrator profile? Please try it (if you can) and tell us the result

comments: author: Widlyne Jean Paul
body: We have not integrated Jira with Confluence yet.


Tags: confluence-server

server
Confluence users
Asked by Islam:

Hey!

I have 2 servers with confluence, they look at the same schema in the database, tell me, can I determine through the database which user belongs to which confluence?


Answers:
author: Islam
body: Can 2 Confluence services look at the same schema in the database? If so, how can I differentiate between users?


author: Kishan Sharma
body: Hi [@Islam](/t5/user/viewprofilepage/user-id/4543041)

If you have access to the database, just run below query directly to see if the user exists in the DB -

**select \* from CWD_USER where USER_NAME = '1234'**

comments: author: Islam
body: I looked at the CWD_USER table, the bottom line is that 2 different confluence looks at the same scheme, can I separate users? How can I find out which user is using which of the two confluence?


author: Islam
body: If I create a new schema in the database and write it in the confluence configuration, when restarting, will the database be filled automatically?


author: Kishan Sharma
body: Regarding your first question - If the 2 different confluence instances are using same schema, that means that CWD_USER table will have same number of users in them.

For second question - if you create a new schema, it will be blank, and during the startup confluence will create required tables and the database will be filled based on the user activities in the application after the startup.


Tags: cloud

confluence-cloud
One to one support
Asked by Athanasios Nassos Apostolopoulos:

How can we access directly the support of Atlassian for a Confluence license? We need the direct support.


Answers:
author: Fabian Lim
body: Hi [@Athanasios Nassos Apostolopoulos](/t5/user/viewprofilepage/user-id/4530733)

You can create a support ticket from this link: <https://support.atlassian.com/>

Thanks

comments: author: Athanasios Nassos Apostolopoulos
body: Doing so I end up in the Atlassian Community. How do I create a ticket which won't be published in the Atlassian Community Forum but will be answered directly and only by the Atlassian Support?


author: Fabian Lim
body: Hi [@Athanasios Nassos Apostolopoulos](/t5/user/viewprofilepage/user-id/4530733)

Have you tried this link:

<https://support.atlassian.com/login?returnPage=https%3A%2F%2Fsupport.atlassian.com%2Fcontact>


Tags: confluence-server

server