youngmon/atlassian-qna huggingface dataset:
Why are there 2 x separate search functions in Trello?
Asked by Lachlan Macnish:

I notice that there is a search box at the top of the window, but then also the "Search Cards" function in the menu. Trello seems to lean more heavily towards using the top-bar search text field, having the "/" keyboard shortcut. However, I fund it of very little-use the way it just brings the results up in a list below the search box, and the way it shows the actual cards, which takes up a huge amount of space, showing very few results without expanding and a lot of scrolling. I can't see any way to then extend that search to a board filter, the same as the other "Search Cards" function.

I can see why there is the top-menu search, because it's across all of Trello, not just the current board. But I find the "Search Cards" function far more useful and wish it was somehow more visible and had more emphasis than the top-menu search field.

I'm also not sure why "Search Cards" is hidden in the menu. It's the most critical feature from my perspective and having the extra click and slide of the menu adds a lot of extra clicks.


Answers:
author: Iain Dooley
body: [@Lachlan Macnish](/t5/user/viewprofilepage/user-id/3692941) the "search cards" function in the board menu used to be called filtering, which was a much better name for it imho. You can get to it quickly by hitting the "f" key on your keyboard.

In terms of being able to filter cards that were created in the last 24 hours, some options would be that when a card is created, use Butler to add a label to the card "Next Standup", filter according to that label during the standup and then remove the label as you discuss each item.

You could do something similar with due dates.

comments: author: Lachlan Macnish
body: Thanks. Yuck. But thanks :-) This is really a key feature that is missing imo. Given Trello is so suited to Kanban, and stand-ups are such a key part of Kanban.


author: Lachlan Macnish
body: (Oh, but I'm talking about the last 24 hours thing - I think I made a suggestion for that separately).

And yes - Filter Cards would be much more apt. But it should be much more prominent too.


author: Lachlan Macnish
body: I would actually say that the top-menu search field is the worst feature in Trello. The UX is horrible. It's very jarring compared to the beauty of the rest of the Trello product. It needs a major re-think. Display a list instead of cards. And have a serious re-think of how it works when you have more than one board or team.

It's also relied on too heavily in work-around suggestions. Like I wanted to be able to have a filter in "Search Cards" that showed cards created in the past 24 hours, but was instead directed to use the top-menu search. But now that I have 2 x teams with 2 x boards to manage, that is useless, because I need it for use just with a single team during their stand-up.


Tags: card

search

suggestion

user-experience
I'm getting message "Error Saving: Cant parse command" when I try to save command in Butler
Asked by Dena Upshaw:

Every time I try to make and save a command in Butler, the message pops up CANT_PARSE_COMMAND and will not save the command.


Answers:
author: Iain Dooley
body: [@Dena Upshaw](/t5/user/viewprofilepage/user-id/4117248) can you provide a screenshot of the command you're trying to save?
How to change card colour on mobile app?
Asked by Jade Calland:

I'm using the Trello app on iOS. I don't want to just add a coloured label; I want to change the whole colour of the cards. Is there a way to do this? Thanks!


Answers:
author: Torben_trello
body: Changing the entire color of a card is not something we offer in Trello at this point. I'll let our team know, that you'd like to see this as a native feature.
My client is having trouble accessing boards from emailed notifications
Asked by Hazel Key:

When I add a card to a board, one member of that board receives the email notification but gets this error message when trying to access the board: 'Card not found. This card may be on a private board. You may be able to access it by logging in.'

Would love some advice please.

Hazel


Answers:
author: Torben_trello
body: Hi Hazel,

It sounds like the user user is not logged into Trello. We can only display the cards after they log in as we authorize them that they can view that card. Have them log into Trello and try clicking the link again.

If they require further assistance, feel free to direct them to our support team via trello.com/contact
E-mail automatizado com relat?rio
Asked by Sara Rayane da Silva Cruz:

Boa tarde,

Estou tentando programar um relat?rio semanal com todos os trabalhos conclu?dos do Trello, mas est? dando erro e n?o consigo identificar a onde estou errando, algu?m poderia me informar o que posso est? fazendo? Segue print

![print 1.png](/t5/image/serverpage/image-id/113316iF5E9C0A87B42F979/image-size/large?v=v2&px=999 "print 1.png")![print 2.png](/t5/image/serverpage/image-id/113317i1BB3129153950CB1/image-size/large?v=v2&px=999 "print 2.png")


Answers:
author: milynnus
body: [@Sara Rayane da Silva Cruz](/t5/user/viewprofilepage/user-id/4116951) Might just be the space between the name and $ ie it should be {$Report}. Try.

comments: author: Sara Rayane da Silva Cruz
body: ?timo, agora deu certo. Muito obrigada!


author: Sara Rayane da Silva Cruz
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) voc? saberia me informar como fazer a separa??o das informa??es no relat?rio?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/113480i94FC79C7687A56BD/image-size/large?v=v2&px=999 "image.png")


author: milynnus
body: [@Sara Rayane da Silva Cruz](/t5/user/viewprofilepage/user-id/4116951) Include \\n in your pattern. That will give you a new line.
Editing Gantt Chart
Asked by Jennifer Nguyen:

Hi there,

Our team is having trouble with the gantt chart. Some of our users are not able to edit the gantt chart anymore. Can we get help with enabling the option to edit the gantt chart?


Answers:
author: Mateusz So?owianiuk
body: Hi [@Jennifer Nguyen](/t5/user/viewprofilepage/user-id/4116851) ,

I invite you to take a look at [a short presentation of BigPicture for Trello power-up.](https://www.youtube.com/watch?v=1Uj80zWZEks) It will give you an idea of the tool's design and capabilities. Hopefully, it will meet your organization's requirements.

[@Stephen Addis](/t5/user/viewprofilepage/user-id/4091633) thank you for giving us a recommendation! We truly appreciate it!

Best regards,

Mateusz So?owianiuk

SoftwarePlant Support


author: Stephen Addis
body: Which gantt chart is it for, which package.  

GIve Big Picture a try, only rule is the board you apply needs to be part of a group, group doent need any members, but just needs to trigger the group tick box.  

Its a free power up.
Need to confirm user has access
Asked by Andre BERTOMEU:

Hello,

I am having one of our team members complain that they can't edit cards.

I am a bit skeptical because this user is an Admin since our team was created on Trello.

The cards he is complaining about is on a board that is "Team visible".

Is there anything else that could be causing the problem is claiming? Is there something I am overlooking?


Answers:
author: Iain Dooley
body: [@Andre BERTOMEU](/t5/user/viewprofilepage/user-id/4116437) you need to be a member of a board to interact with cards, even if it is team visible (even though you can enable comments from team members who are not board members):

<https://help.trello.com/article/1090-unable-to-edit-a-team-board>
How to set due dates on checklist from card due date
Asked by Quentin Labrosse:

Hi.

I have a card on trello for a Halloween event that have the due date 31 of October.

On the card, I have the checklist of things to do in order to complete the card for the due date.

I want to create a rule with butler that sets due dates to the items on the checklist depending on the due dates.

- buy pumpkin 2 weeks before card's due date

- write invitation letters 4 weeks before card's due date

- send invitations 3 weeks before card's due date

and so on.

Is that possible?

Thank you for your help, I am looking forward to hear from you.


Answers:
author: Stephen Addis
body: Nope ... dont think it is possible. Halloween got cancelled this year.  

Government restrictions prevent you sending the invitations, and Trello is preventing you having the pumpkin two weeks before ... it will go off, should be more one week.  

You could set a task dependancy on the send inviations as you cant send what you havnt written.  

Plus, if your having a party and using a butler ... where's my invite ?  

DONT THINK THATS THE ANSWERS YOUR LOOKING FOR, BUT ITS THE ANSWERS TO THE QUESTION AND I JUST COULDNT RESIST ... SORRY.


author: Iain Dooley
body: [@Quentin Labrosse](/t5/user/viewprofilepage/user-id/4102165) unfortunately you can't (yet) set due dates on checklists relative to the card's due date. You should be able to do this if you sub-task cards as linked checklist items like this:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>

Then have another rule that triggers when a card is created (you can copy labels when converting a checklist to linked cards, which means you can use a filter to only trigger when cards are created as subtasks) that grabs the due date from the first card linked in the attachments, sets a custom field to that card's due date on the trigger card, then moves the trigger card's due date by X days.

It's pretty clunky but doable.
Need Technical Support from Trello
Asked by Andre BERTOMEU:

Hi guys,

I contacted Trello Support using their links and filled out their form with my plead for help.

I received an email confirmation soon after. The email has a link to their help center where I can see my request and comments.

The problem is, no living person at Trello is responding to it.

It has been 24 hours with no response to anything.

I suspect my ticket will just sit there for days on end as this matter at hand increases in urgency by the day.

Is there an email I can shoot over to get this ball rolling? A phone number would be even better.


Answers:
author: Charlie Misonne
body: If you don't use a free version of Trello they should respond within 1 business day according to this page: <https://trello.com/pricing>

comments: author: Andre BERTOMEU
body: We are paying for Trello Gold. I don't see that on the pricing list.

What is the usual turnaround time for non-Premium?


author: Charlie Misonne
body: I don't see anything about support for Trello Gold so it's probably best effor: <https://trello.com/en/gold>

But I have no experience with Trello Support to be honest.

The only thing I can say is Atlassian typically replies within 2 business days for other Atlassian tools (Jira, Confluence, ...)


Tags: customer
Gostaria de assinar o trello class, mas vi que estou sendo cobrado por cada pessoa do time
Asked by Jo?o Oscar Melo da Costa:

Gostaria de saber como funciona o Trello Class e porque isto esta acontecendo


Answers:
author: milynnus
body: [@Jo?o Oscar Melo da Costa](/t5/user/viewprofilepage/user-id/4116524) under business class, add a member to a business class team board will incur a cost unless member is an observer. A observer on more than 1 business class board will also incur additional cost.
????????????? ????????
Asked by zolotoi.roman:

???? ??????. ? ???? ??? ? ????? ???? ????? ?????, ??? ????? ????? ???? ???????? ? ????????? ?? ?? ?????????? ??????. ????????? ????? ????? ?????. ? ?????? ???? ???-?? ???????? ????? ???? ??? ?????? ???????????


Answers:
author: Iain Dooley
body: [@zolotoi.roman](/t5/user/viewprofilepage/user-id/3628278) there are a couple of different options:

<https://help.trello.com/article/1097-mirroring-cards>
My rights as a Free user when invited to a Business Users Board
Asked by Daniel Everitt:

Hi,

A business partner is considering upgrading from Trello "Free" to "Business" to allow them to put larger file sizes into cards.

I am not a business customer, I only have free. If they invite me to their board, will I be able to use it in the same way a "business" user will be able to (adding large files etc) or will that function be restricted to me and any other "non-business" user?

Thanks


Answers:
author: milynnus
body: [@Daniel Everitt](/t5/user/viewprofilepage/user-id/4116014) Business class is tied to team boards. You can be invited to the board as an observer on a single board then there is no additional cost to the business partner. Your business partner will incur additional cost should they add you as observer on multiple BC team boards. Outside of that as Normal or Admin, there will be additional cost to your business partner. As member you will be entitled to the benefits .


author: Daniel Everitt
body: Thanks for the response!
I tried to add Trello to MS Teams. Received message: Please configure Trello boards
Asked by Anri:

I can not find information on where or how to do that.

Please advise.


Answers:
author: Torben_trello
body: The Trello tab shows only boards that are added in the teams channel, which must be configured in the Trello connector.

<br />

Here are the steps on how to set it up:  

![Screen-Shot-2020-03-30-at-9-40-04-AM.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/4e000eaa3d8d438df3776b858eefdc033ab3a3d3/eaf50b1a0745d7b7b3832aa2581f6ca37cdac3af/Screen-Shot-2020-03-30-at-9-40-04-AM.png)  

![Screen-Shot-2020-03-30-at-9-40-12-AM.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/d45475e31993b8e050d70dd90836c8c0b5ea2649/ba91bceda6245130bd221a7ec4bd48f643f39ee8/Screen-Shot-2020-03-30-at-9-40-12-AM.png)  

![Screen-Shot-2020-03-30-at-9-40-17-AM.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/ddaae991291333895608a6db27c52bc6f50f964a/33e7dd806e459938b8e67c10afa3fe8fa254a502/Screen-Shot-2020-03-30-at-9-40-17-AM.png)  

![Screen-Shot-2020-03-30-at-10-00-43-AM.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/537fb09ae087773e6cea15af1ea7af693679dc74/73b1a221eb3987b9c850f2b11460f952afb931cb/Screen-Shot-2020-03-30-at-10-00-43-AM.png)
I cannot login with email account - it forces me to create an Atlassian account
Asked by smilyanp:

I have used Trello for years. I tried to login with my email account but it forces me to create an Atlassian account. I did and now I have lost ALL my boards and information.

Please, can someone tell me how I can login with my email, but not to the Atlassian account, but to my old Trello account?

Thank you!


Answers:
author: Iain Dooley
body: [@smilyanp](/t5/user/viewprofilepage/user-id/4115729) go to id.atlassian.com and login instead, the problem is that trello.com thinks your email is different from what Atlassian thinks.

comments: author: smilyanp
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) the email is exactly the same, but I created my Trello account before it was part of Atlassian. But I also have an Atlassian account with that email address before Trello was part of it. So now when I type my email address to login to Trello, it forces me to use my Atlassian account. I just want to login to my old Trello account, not the new one that Atlassian wants me to use.


author: Iain Dooley
body: [@smilyanp](/t5/user/viewprofilepage/user-id/4115729) did you try logging in at id.atlassian.com?


author: smilyanp
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) apologies, just tried. I thought that the Trello that appears as an application on there is the Atlassian version, but it got me back to my old account \<3 thank you very much for the help!
Making board visible to non trello users
Asked by Caitlin Vick:

We are hoping to put our Employee Onboarding Guide on Trello, with a link to it from our HRIS. Is is possible to do so and give our staff access, without asking them to sign up to Trello? We don't want them to be able to edit anything, just view only.

I understand the board can be made public, however - as this is a employee manual - it contains sensitive information.

Thanks in advance :)


Answers:
author: Iain Dooley
body: [@Caitlin Vick](/t5/user/viewprofilepage/user-id/4115558) this is something that I have seen Michael Pryor mention in discussions, but no idea of timeframe for when it might arrive. Probably not in time for your immediate needs.

Is there a reason why you don't want your employees to create a Trello account?

comments: author: Caitlin Vick
body: Thanks for your response Iain. The reason for not wanting to create Trello accounts is because we want to make our HRIS a one stop shop, and not have too many platforms/login details that need to be used.


author: Iain Dooley
body: [@Caitlin Vick](/t5/user/viewprofilepage/user-id/4115558) did you know that people can sign into Trello using their Google of Office365 accounts? If you sign up for Atlassian Access then you can use their existing email account as the default identity provider, that would resolve the issue since they would, effectively, already have a Trello account:

<https://www.atlassian.com/software/access>


author: Caitlin Vick
body: Thank Iain.. could you explain how that aspect of Atlassian Access works? We use ELMO as our HRIS


author: Stephen Addis
body: You can only make the boards public, your not able to be selective like that.  

Really, you should set all the employees up with Trello accounts, if they are only in one board, then its not a problem, if they share two boards, then they need to be paid users.


Tags: privacy

user
Trello card visibility, comments and image loading issue
Asked by sudi.gautam:

Hi

Could you please advise on the following issues:

1) I created a Trello card but it was visible from my end but it was not visible from another work colleague's end but when I change the status then only it was visible.

2) Uploaded images and comments in the Trello were not visible for half an hour on my board which was updated by coworkers.

Thanks


Answers:
author: Stephen Addis
body: Which status are you particularly referring to, and its most likely to be a refresh issue with the browser, rather than Trello.  

If you have a very active board, would be beneficial to refresh before using with reliance.

comments: author: sudi.gautam
body: I can understand it might be a refresh issue with no 2. but what about no 1. My coworkers were not able to see the card for 2 days but he was seeing the status of the other cards.


author: sudi.gautam
body: [@Stephen Addis](/t5/user/viewprofilepage/user-id/4091633) Could you please advise on this?


author: Stephen Addis
body: That should not be the case, it should be relatively instant so to speak, matter of days ... only thing I can think is maybe the browser has not refreshed the cache and is taking from its last page full download to speed the browser up.  

May need to change the cache setting, empty or there is the ability, think its F5 on most browsers ... google to check ... for forced reload NOT from cachce.  

Cache is the internet litter on your had drive, where it dumps files \& pages you have been to, so that it can get them from there rather than download afresh each time to speed your page loads up. Can only think thats the problem.  

I know on websites I create, I set the cache reload time on the page to once every 24 hrs for static stuff, and 1 every hour for other so that regardless of what a users computer is set to, once the tag has expired, it forces download. If there is no tag, as would be the case on a live board, but you get the gist.


author: Stephen Addis
body: I put a response in saying to do a non-cache browser refresh ... force it via one of the F keys ... google for which browser your using.
Left Side Bar inexplicably gone for a user. No fly-away button either
Asked by joseph.marshall:

Left Side Bar inexplicably gone for a user. No fly-away button either

How can we get the left side bar back? We need to get into Space Settings.


Answers:
author: Srinatha T
body: Hi [@joseph.marshall](/t5/user/viewprofilepage/user-id/4857291) ,

Welcome to Atlassian community.

This could be due to some plugins installed recently ? Go through the below page, it has all the info to troubleshoot.

* [side-bar-and-top-bar-menu-items-are-missing](https://confluence.atlassian.com/confkb/side-bar-and-top-bar-menu-items-are-missing-when-using-chrome-or-internet-explorer-829053774.html)

I hope the above info helps. Have a good day.!

Thanks,

Srinath T
Is there a successor for the companion app?
Asked by Manuel Stehle:

Hi,

I used the companion app to edit our confluence page embedded excel tables continuously. Now the companion app is not working any more. How can I update an embedded table without editing the page itself?


Answers:
author: Ste Wright
body: Hi [@Manuel Stehle](/t5/user/viewprofilepage/user-id/4345749)

Natively, the alternatives which exist, alongside any updates for future options, can be seen in [this Community article](https://community.atlassian.com/t5/Confluence-articles/Removing-the-Companion-app-from-Confluence-Cloud/ba-p/1884657)

Or you could check out what options are available on [the Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=excel) :)

Ste


Tags: cloud

companion-app

confluence-cloud
No edit button on page
Asked by joseph.marshall:

A co-worker created a page and gave everyone access to be able to edit. However, the page is inexplicably lacking the pencil/edit icon. Thoughts?


Answers:
author: Kishan Sharma
body: Hi [@joseph.marshall](/t5/user/viewprofilepage/user-id/4857291)

One of the common cause for such issues is when the users are not added to the Space Permissions. Users might have been added to the page (via page restrictions), but not on the space ? Can you please confirm if that has been checked already ? Also are you facing this issue on Cloud or Server/DC ?

comments: author: Kishan Sharma
body: Hi [@joseph.marshall](/t5/user/viewprofilepage/user-id/4857291) Just wanted to check if you have got this sorted ?
Can I use a variable as the options for another variable?
Asked by Tim Foster:

I have a template that my users will create a definition document with. At the top of this, they enter 14 items which I have defined as variables (itm_1, itm_2 etc).

This is all fine, but later in the document I want the user to be able to select from these items as a list so I'm looking to create something like:  
![image.png](/t5/image/serverpage/image-id/192207iFF835B9175782EFC/image-dimensions/304x251?v=v2 "image.png")

Is this possible?


Answers:
author: Pramodh M
body: [@Tim Foster](/t5/user/viewprofilepage/user-id/4721333)

The advanced options for forms for Confluence Cloud is available via this add-on

<https://www.adaptavist.com/products/atlassian-apps/forms-for-confluence>

Although your requirement cannot be met directly, you can configure conditions to achieve the same

<https://docs.adaptavist.com/f4cs/latest/usage/macro-usage/conditional-fields>

Thanks

comments: author: Tim Foster
body: Thanks for this. I guess the answer is natively, no. I don't really want to use yet another add-on to do something that Atlassian ought to support.

I understand that there are features that extend functionality, and I'm not having a go at 3rd parties that provide these features, but Atlassian seem to charge a very large fee to provide a tool that doesn't have more than very basic functionality without additional add-ons.


Tags: cloud

confluence-cloud

list

variable
Gantt chart : Ajouter des colonnes personnalis?es
Asked by Barbara Bourrissoux:

Bonjour

J'utilise le Gantt Chart pour notre entreprise (Vidal).   
J'aimerai ajouter des colonnes personnalisables

exemple

Nom du chef de projet (? dissocier avec les ressources dev)  
Le cout : mettre un cout en face de chaque slot

cela est-il pr?vu ?


Answers:
author: Fadoua
body: Bonjour Barbara,

Etant donn? que votre question est en relation avec un "plugin" je vous sugg?rais de contacter le vendeur directement. Ils vous assisteront avec toutes vos questions.

Bonne chance,

Fadoua


Tags: cloud

confluence-cloud

gantt