youngmon/atlassian-qna huggingface dataset:
Is there a way to automate cover colors?
Asked by Peter Cranston:

Afternoon Folks,

Would really like this functionality to use as part of my bulk import process which configures new cards using Butler. I see this was discussed back in 2020 with dozens of requests for this Cover colour functionality.

Reluctant to go down the API coding route at this time as I think this is a feature that should be in Butler.

Any advice appreciated.

Thanks,

Peter C.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Peter Cranston](/t5/user/viewprofilepage/user-id/4997002) I am afraid to say this is still not possible with automation. However, there is another workaround which you can use instead of using REST APIs and here are the steps:

1. Go to Google and search for the colour you want to add in the card's cover (eg. Red)
2. Find the image and copy the image address
3. Now go to you automation and add your trigger and for the action add the image link:  
   ![image.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274664i7670F658C062A4A7/image-size/large?v=v2&px=999 "image.jpg")

comments: author: Peter Cranston
body: Thanks, thats great I will try this when carrying out me next bulk import


author: Peter Cranston
body: Hi Sayed, just tried it however does not change the cover but attaches as an attachment. Pls see link below. Any guidance appreciated

[https://www.google.co.uk/imgres?imgurl=https%3A%2F%2Fupload.wikimedia.org%2Fwikipedia%2Fcommons%2Fthumb%2F2%2F29%2FSolid_green.svg%2F1024px-Solid_green.svg.png\&tbnid=M_KqRJ8E-aH-EM\&vet=12ahUKEwjpuam8htWAAxU5pCcCHTyQBdkQMygCegUIARDCAQ..i\&imgrefurl=https%3A%2F%2Fcommons.wikimedia.org%2Fwiki%2FFile%3ASolid_green.svg\&docid=biF54ayGeC7CaM\&w=1024\&h=1024\&q=wikimedia%20green\&ved=2ahUKEwjpuam8htWAAxU5pCcCHTyQBdkQMygCegUIARDCAQ](https://www.google.co.uk/imgres?imgurl=https%3A%2F%2Fupload.wikimedia.org%2Fwikipedia%2Fcommons%2Fthumb%2F2%2F29%2FSolid_green.svg%2F1024px-Solid_green.svg.png&tbnid=M_KqRJ8E-aH-EM&vet=12ahUKEwjpuam8htWAAxU5pCcCHTyQBdkQMygCegUIARDCAQ..i&imgrefurl=https%3A%2F%2Fcommons.wikimedia.org%2Fwiki%2FFile%3ASolid_green.svg&docid=biF54ayGeC7CaM&w=1024&h=1024&q=wikimedia%20green&ved=2ahUKEwjpuam8htWAAxU5pCcCHTyQBdkQMygCegUIARDCAQ)


author: Peter Cranston
body: All solved as I have now picked up the .jpg file. Many many thanks.

Peter C
Ban my own account
Asked by ?????:

Tell me please, why banned my main account - repavlovv@gmail.com?


Answers:
author: JaguarRUS
body: ?????? ??? ?? ???????. ? ?? ?????????? ????? 24? ? ?????(

comments: author: mtbst
body: ??????????? ?? ?????????? ?? ????, ????????? ??? ??????????????


author: JaguarRUS
body: ????? ? ?????. ??? ?????? ????? ????. ?????? ????????????? ??????? ? ??? ???? ?????????????? ? ?? ?????? ?? ??????? ?? ???? ?? ??? ????? ??? ???.


Tags: russia-sanctions
How to grant access to Trello from Atlassian Administration?
Asked by Jesper:

So I'm trying to get SSO working on our Atlassian products, and it works like a charm on Jira and its related products.

Then I found out a department was using Trello, something they had started and managed on their own using their work emails. With SSO on, they now didn't have access.

Not a problem, or so I thought. I presumed I could add Trello as a product in Atlassian Administration and then grant them access as I had done with all the other products.   
But it seems to be only Trello Enterprise that can be "added"/linked to the Atlassian Administration site, and Enterprise is overkill for Trello as only 5 people need access.

I have tried adding some of them to the Directory, through Azure AD - but still get an error that they don't have access to Trello.

**Question:**So my question is how do I grant users access to Trello while having SSO on - without going Enterprise?


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: Hello, [@Jesper](/t5/user/viewprofilepage/user-id/5290362)

SAML SSO via Atlassian Access that you configure in Atlassian Administration is SSO "into the whole Atlassian Cloud" -- this is authentication only, not authorisation (access to products).

Only once you managed to login into Cloud via SSO, your groups (from your IdP or "local" ones on various Cloud sites) will via site-specific product access define what you have access to on these sites.

For Trello authorisation is defined in Trello. Once you log in via SSO i.e. your email address is successfully identified by Atlassian Cloud, Trello decides whether to give you access to a board or workspace. This is no different from you logging in via password credentials on Atlassian login page and then proceeding to Trello.

As such this shouldn't be the case:
> With SSO on, they now didn't have access.

Something else is interfering. Can you share how the error looks like?

comments: author: Jesper
body: Ahh, so that might be the issue - they didn't have access to any of the other Atlassian products as Trello is the only product they need.

I will add them to a product, then see if that solves the problem and if I can remove it again afterward.

Thank you kindly the help


author: Ed Letifov _TechTime - New Zealand_
body: Hello [@Jesper](/t5/user/viewprofilepage/user-id/5290362)

I assure you this has nothing to do with other products. I merely mentioned this to demonstrate that authentication via SSO goes first, then groups influence authorization to products and since other products are organised in sites -- access to site.


author: Gonchik Tsymzhitov
body: [@Ed Letifov _TechTime - New Zealand_](/t5/user/viewprofilepage/user-id/502340) Thanks for that explanation.


Tags: administration

sso
How do I become admin member
Asked by Kelly Hanley:

I want to become admin, but original admin member has left and cannot give me access to upgrade my profile


Answers:
author: Dreamsuite Mike
body: In this instance, I suggest you contact Trello:

<https://trello.com/contact>


author: Lam
body: Hi [@Kelly Hanley](/t5/user/viewprofilepage/user-id/5177816) - Unfortunately only an existing board admin can grant others Admin access to a board. I am looking at the board you're referring to and as they were the only admin I'm afraid that as there's only 1 admin you'll have to try get back in touch with them to assign admin.

If that person is no longer working at the company then I would suggest reaching out to your IT team to try gain access to the admin's email account, which will allow you to set a new password for Trello and login.

Lastly, if you don't mind cloning the board then you can copy the entire board to your own Workspace: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/> - This will keep all the board content however it won't copy over comments, any previous activity logs, and you'll have to re-invite the guests.
??????? ?????? ? ????????
Asked by ????? ????????:

##### ? ??? ??? ???? ?? ?????? ? ????? ????????. {#toc-hId--1535058194}

??????, ??? ??????? ????????.

?? ????????? ??? ??????????? ?????? ? ?????????, ? ???? ??????? ?????????? ?? ????? ????????? ???????????.


Answers:
author: Vyacheslav
body: ??? ??????? ???????

? ?????? ???? ????????? ??????, ? ??????? "? ??? ??? ???? ?? ?????? ? ????? ????????. ??????, ??? ??????? ????????. ?? ????????? ??? ??????????? ?????? ? ?????????, ? ???? ??????? ?????????? ?? ????? ????????? ???????????".

???????? ?????? ?? ????????. ??? ?? ??? ????????, ???????? ?????? ????? ???.


author: ?????????
body: ??? ??????? ?????? ?? ?????????, ???? ?? ???? ??????? ???????

comments: author: JaguarRUS
body: ? ?? ???? ??? ???????, ??? ????? ???? ?? ????????????. ?????? ??? ???????????? ??????? (?????????) ??????? ? ??????????? ?????????????. ? ???? ??????? 2 ?????? ???????? ? ???????? ??? ????????? ??? ??????? ?? ????? ? ??? ??????? ?????????????.


author: ?????? ???????
body: ?? ????? ?????? ?????? ? ????????? ?????????


Tags: russia-sanctions
Unblock profile for a day please!
Asked by JaguarRUS:

Good afternoon. My profile was blocked today. It so happened that I did not receive any letters about the blocking. There is the most valuable information for me about the treatment of my father, all the notes on medicines, dosages. Lists and addresses of doctors!!!  
Please, I beg you, at least for a couple of days, unblock the profile so that I can transfer everything of value. Please, help!! I will be eternally grateful. Where can I get dressed?

Or please upload all the data in an understandable format to my profile mail. Please help, urgently need information from there.


Answers:
author: Ste Wright
body: Hello,

I've removed your email address from your post; this is a public forum, so it's not advisable to post your personal details on here!

If you still need access, best thing to do is to contact [Trello Support](https://trello.com/contact) for more direct assistance :)

Ste


Tags: russia-sanctions
Recover account on 1 day please
Asked by ElectMan:

Hello, dear trello support. I have a very important request for you. A few hours ago, you disabled trello account, there was a lot of important information there, which was not recorded anywhere. I would not like to spam you every day about it, but would like to solve this problem peacefully, humanly. The warning letter 30 days ago, I did not see, I do not read mail, only now I saw that the account will be blocked, with what I am shocked. I ask you at least for 1 day or any time to give access to the account, so that I can at least somehow transfer the data or maybe in json format to get. For me it is so important that I can not convey in words. Even ready to pay money. Mail to which you need to give access: Evanika18@gmail.com.


Answers:
author: Melo
body: Hi [@ElectMan](/t5/user/viewprofilepage/user-id/5290200) welcome to the community!

This seems to be a case where you should contact Atlassian/Trello support directly.

Cheers,

Melo


Tags: russia-sanctions
Trello will block all Russian accounts (??
Asked by ????????? ?????? ??????????:

"Russian accounts will be blocked in the Trello program.

Atlassian software developer announced his departure from Russia and warned that all Russian accounts will be forcibly disabled. The Russians were given 30 days to prepare"

This is a post from a multimillion-dollar Russian news channel


Answers:
author: Brant Schroeder
body: [@????????? ?????? ??????????](/t5/user/viewprofilepage/user-id/5290008) Welcome to the Atlassian community

You can learn more here: <https://support.atlassian.com/trello/docs/sanctioned-countries/> and here <https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine>


Tags: russia-sanctions
Downgrading Trello Enterprise to Free Plan
Asked by Christopher Wong:

We are considering downgrading from Trello Enterprise to the Free plan and I want to ensure there is no loss of data across our workspaces, boards, etc.   

When any account is downgraded from Enterprise to Free, do Enterprise workspaces and boards automatically get removed/deleted?   

If this is the case, do we have the ability to back up our current boards and restore them under the Free plan if needed?   

<br />


Answers:
author: Brant Schroeder
body: [@Christopher Wong](/t5/user/viewprofilepage/user-id/1722128) you can follow the steps here: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

Per their documentation "When a Workspace downgrades from Premium or Standard, it retains its Premium or Standard features and unlimited boards until the end of its prepaid service period. At the end of its prepaid service period, depending on which plan you've selected it'll become a Standard or free Trello Workspace.

If you decided to downgrade to the free plan, you'll see a list of the 10 most active Workspace boards that will remain open, and any other boards will be [closed](https://help.trello.com/article/777-closing-a-board) but not deleted. Extra boards can be closed prior to downgrading or moved to a different Workspace."

I would suggest cleaning up your boards to 10 before you downgrade.
Como fa?o para compartilhar um quadro com outras pessoas mas somente para visualiza??o?
Asked by Camila Alves Rocha:

Gostaria de compartilhar um quadro com outras pessoas mas somente para visualiza??o, onde elas n?o conseguem fazer nenhum tipo de altera??o no meu quadro e eu quero que elas conseguem ter uma c?pia do meu quadro automaticamente ao clicar no link sem necessariamente elas terem que criar a c?pia


Answers:
author: Lam
body: Hi [@Camila Alves Rocha](/t5/user/viewprofilepage/user-id/5289698) ,

The Trello Premium plan has a user role called 'Observer' which allows users to have view-only access to a board. This does exactly what you're searching for. You can read more about it here: <https://support.atlassian.com/trello/docs/adding-observers-to-boards>

If you are on the Free plan then you can make your board 'Public' which makes your board visible to anyone who has the link, including users who aren't signed up to Trello. This is not a commonly used setting and should only be used if you don't mind if your content is viewable by everyone.


Tags: share
Como fa?o para deixar uma tarefa recorrente?
Asked by Renata Alves:

Como fa?o para deixar uma tarefa recorrente?


Answers:
author: Renato Fagaraz
body: Oi, Renata! Bem vinda ? comunidade Atlassian!

Para configurar tarefas recorrentes, voc? pode seguir via 2 m?todos: o Power-Up "Card Repeater" ou Automa??o:

* [Card Repeater](https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater): Este Power-Up automatiza a cria??o de cart?es Trello para tarefas recorrentes, permitindo que um cart?o seja copiado automaticamente diariamente, semanalmente, mensalmente ou anualmente. Embora seja muito f?cil de usar, existem algumas limita??es em termos de personaliza??o em prol da simplicidade. O link para o Power-Up pode ser encontrado aqui: <https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater>
* Automa??o: Usando a Automa??o integrada do Trello, voc? pode determinar datas, gatilhos ou bot?es que podem criar um novo cart?o ou encontrar um cart?o e fazer uma c?pia dele para voc?. Isso exigir? um pouco de configura??o, mas pode ser muito mais adaptado ao seu fluxo de trabalho espec?fico. Temos algumas p?ginas sobre isso, pois ? uma ferramenta mais complexa. Voc? pode ler mais sobre isso [aqui](https://trello.com/en/guide/automate-anything#automations-for-email-and-integrations), mas tamb?m h? mais informa??es no [Diret?rio de Suporte](https://support.atlassian.com/trello/docs/butler-overview) sobre Automa??o.  

  Espero que isso ajude! Por favor, me avise se surgirem outras d?vidas!

comments: author: Salom?o Almeida
body: mas renato, uma d?vida: os cart?es surgir?o em branco no dia seguinte pras tarefas serem refeitas?

estou trabalhando com um checklist para rotinas de trabalho. e notei que alguns cart?es apareceram, mas com a mesma data e prazos que criei para o cart?o original.
Attachments missing switching arrows
Asked by Patric:

Since a week back my organisation cannot switch between attachments using arrows when having attachments in camera roll mode. Don't know if this is a wider problem or something local. Using arrows works when switching to list mode instead, but having previews of attachments if crucial for us.

Does somebody know any fix for this or if Atlassian knows what seems to be the problem.


Answers:
author: Dreamsuite Mike
body: Hi [@Patric](/t5/user/viewprofilepage/user-id/5104429)

I just tested this out on Chrome the Trello windows desktop app and the Android app and it is working for me.

If it is happening across your entire organisation, it is probably worth reaching out to Trello Support so they can look into it. I don't think this is a general Trello issue but they will be able to see if there is a particular issue with your workspace that is causing it.

<https://trello.com/contact>


Tags: jira
Getting 302 status code when calling the endpoint rest/api/2/attachment/meta as a logged in user
Asked by Emil Pedersen:

I'm trying to access the endpoint rest/api/2/attachment/meta to be able to find out the upload limit for the attachments. This works fine when I'm logged in as an admin. But when I'm logged in as a user, the rest/api/2/attachment/meta returns a status code of 302 with a new location for the user to be redirected to. Why can't i access this endpoint as a logged in user? Is there any permissions that the logged in user is missing to be able to successfully reach the endpoint?

![Screenshot 2023-08-10 at 14.25.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/274412iCA9D9AF827AB72DC/image-size/large?v=v2&px=999 "Screenshot 2023-08-10 at 14.25.08.png")  

<br />


Answers:
author: Emil Pedersen
body: I manage to post this under the Trello product. So ignore this question as i will post it under the Jira product instead :)


Tags: data-center

jira-service-management
Butler rule automation for when custom field is set is not working
Asked by Kim Lemmon:

I have set up automation to copy a card from another board and add it to a specific list. That is working. Then I want the custom fields on the copied card to create individual cards named by the custom field value when the custom field is not blank.  

when custom field "_Web Post" is set in a card in list "Scheduled Waiting on Content", copy the card to the top of list "Scheduled Waiting on Content", rename the card to "{customfieldvalue}"

It is working but it is creating cards without names when the custom field is empty. I only want it to create cards when the custom field has text.


Answers:
author: Carolina Lopez
body: Hi Kim, welcome to the Atlassian Community!

This is indeed a weird behavior. I tested with my board and wasn't able to reproduce this issue. Which field type did you set for the "_Web Post" Custom Field?  
Did you try to use wildcards? Maybe it helps solve your issue: <https://support.atlassian.com/trello/docs/pattern-matching-and-wildcards/>  

If you want to investigate further, would you mind reporting the bug by creating a ticket here: <https://trello.com/contact>  

comments: author: Kim Lemmon
body: They are text custom fields that are a duplicate of Amazing Fields data. I don't think I can use a wildcard pattern because every custom field has different information every time it is set.


author: Carolina Lopez
body: Hi Kim,  

We would need to test it with Amazing Fields and check if this is an issue with the Power-Up or Trello. I can see that you already created a ticket with us, so my colleague Guilherme will help you with this.
How to send all custom fields on POST request ?
Asked by Laurent Lacoste:

Hi,

I have created a button on a card with http post request.

Works fine, I can send card variables to other external system.

But I want also to send all the custom fields added on this card with my http post request.

Is it possible to do that instead of adding every custom field one by one?

Thanks

L.


Answers:
author: Dreamsuite Mike
body: Hi [@Laurent Lacoste](/t5/user/viewprofilepage/user-id/5048901)

From the questions you have been asking recently, sounds like you are doing some interesting things in Trello....  

Is it just the custom field value you are looking to put into your http post?  

<br />

In your payload, you can use "{{%customfield1name}}", {{%customfield2name}}

Where *customfieldXname is the name of your custom field.*

Alternatively, can you do an HTTP get for the Trello card and process it before doing an HTTP post:  

[https://api.trello.com/1/cards/{cardidlong}/customFieldItems?key=APIKey\&token=APIToken](https://api.trello.com/1/cards/{cardidlong}/customFieldItems?key=APIKey&token=APIToken)

comments: author: Laurent Lacoste
body: Yes I'm doing some automation pipelines between trello and other tools ;-)

to do that, I need to send custom fields labels + value to external tools.

about the payload, yes I am already doing this "{{%customfield1name}}", "{{%customfield2name}}" ,etc .. but I need add every custom field one by one.

I was wondering if a trick exist to call all the custom fields thanks to one variable ?


author: Dreamsuite Mike
body: I did a bit of research and it looks like Trello doesn't have a mechanism to pull all data from the array using the HTTP get of customFieldItems. I would have expected you could have used {httpresoponse\[\].value} to return the array of values but it doesn't work. However {httpresponse\[1\].value} does return the value of the array element '1'.

Have you considered using something like make.com? I have been playing a lot with it and one feature I love are array aggregators and filters so you can parse exact array elements...


author: Laurent Lacoste
body: Ok understood.

Yes I'm already in touch with make and I did some tests, sounds good.

but I want, also, to limit the number of tools used inside the pipeline.

for the moment I can add custom fields one by one insite post request, it's not important.

but an array cuold be helpful and make sense.

thanks for the feedback
Delete member (former colleague) from private Borad - free account
Asked by Bahana:

Dear Trello Team,

I would like to know how to remove/delete a former colleague on our private boards, based on a free account, not Trello Premium.

It may be that the colleague, whom we want to remove, is unfortunately also creator of those boards. But I am not sure about that.

Thank you in advance for your help!


Answers:
author: Theodoro Reato
body: Hi Bahana,

Welcome to the community,

You need admin access on the board to [remove this user](https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/), if you're a Workspace member, you can [delete the user from the Workspace](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/), but you'll need other admins on the board to delete them.

Otherwise, you'll need a Premium subscription to take over the board if you're also part of the Workspace admin. Enabling a promo code or subscribing will allow you to join as an admin on any board in the Workspace.

If none of these things are possible, you'd need to create a new board in a Workspace you have control and move the lists to it; copying the board won't copy comments, so I'd advise you to copy the lists and then move it, or move the lists.

comments: author: Theodoro Reato
body: This article will be helpful to copy lists, cards, or boards: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>
a query with result range still returns the last result only
Asked by Fernandel Toto:

Hi

I am following an example in the documentation [here](https://developer.atlassian.com/bamboodev/rest-apis/bamboo-rest-resources#BambooRESTResources-PlanService).

\* Use negative indexes to return the last entries in build list, e.g. \[-5:-1\] returns last five builds in list

This curl command:

```
curl --user usr1:password12 http://localhost:8085/rest/api/latest/result.json?expand=results[-5:-1].result
```

returns

curl: (3) \[globbing\] bad range specification in column 66

I have 37 results for this plan.

A simpler command using \[0\] also returns error

```
curl --user usr1:password12 http://localhost:8085/rest/api/latest/result.json?expand=results[0].result
```

\[globbing\] bad range in column 70.

I solved the problem with globbing error by using **-g** flag. However I only get the latest result.

results\[0\].result works as expected

results\[-5:-1\].result still returns the last result. Currently there are 38 results in my plan.


Answers:
author: Fernandel Toto
body: I found the answer for this error :

curl: (3) \[globbing\] bad range specification in column

**-g** flag has to be used with a curl command that includes brackets.

Error is gone when -g is used. So this command works:

```
url --user usr1:password12 http://localhost:8085/rest/api/latest/result.json?expand=results[0].result
```

But this command only returns the last result (the same as the result when using \[0\]):

```
url --user usr1:password12 http://localhost:8085/rest/api/latest/result.json?expand=results[-5:-1].result
```

even though I have multiple results. What am I missing? Thank you.