youngmon/atlassian-qna huggingface dataset:
OAuth authentication fails for my Bitbucket Account in Sourcetree.
Asked by christopher.lundy:

Hello,

I have an issue with Sourcetree for Windows 3.3.8. I successfully uninstalled and reinstalled Sourcetree on my machine, which is running Windows 10 Pro. The issue I am experiencing is related to creating my account. I have imported my SSH key and my user account information is correctly listed in \[Tools\]_\[Options\]_\[General\]. When I attempt to add my account under the \[Authentication\] tab, I attempt to refresh my OAuth token, but the path is not valid. This URL appears in Firefox when I attempt to refresh my OAuth token:

http://localhost:34106/?state=authenticated\&code=***{redacted}***

A connection was not able to be established at the local host. This occurs regardless of whether I use HTTPS or SSH. Please help. I am not able to use any of my repos until I get this fixed properly. Thanks.

A bit more info:

I ran netstat -anop tcp to get a list of all TCP ports and their states.

*TCP 0.0.0.0:34106 0.0.0.0:0 LISTENING 4*

I don't see port 34106/tcp listening on 127.0.0.1 though.


Answers:
author: christopher.lundy
body: A bit more info:

I ran netstat -anop tcp to get a list of all TCP ports and their states.

*TCP 0.0.0.0:34106 0.0.0.0:0 LISTENING 4*

I don't see port 34106/tcp listening on 127.0.0.1 though.


Tags: account

authentication

oauth
(Confiform): Facing issues assigning the created issue to the assign.
Asked by Reddy:

Newbie! Just started learning the forms.   

I created form definition and added all required field definitions.   

also added confiform field

field name : JiraAssignee

field label : Assignee

dropdown : will id and email of the users

and second confiforms field with

field name : JiraKey

field label: Deployment Request story Jira key

field type : text

then added IFTTT on created : action : send email

(this is working as expected)

then Ifttt oncreated \| action : create jira issue \| resultname = JIRAID AND following format

{  
"fields": {

#set ($RequestAsignee= "\[entry.JiraAssignee\]")

"project": { "key": "QNBGLJ" },  
"summary": "Deployment Request",  
"description": "\[entry.RequestType.escapeJSON\]\\n\\n\\n{color:red}Deploy to this \[entry.Environment.escapeJSON\] environment{color}\\n\[entry.Description.escapeJSON\]",  
"issuetype": { "name": "Story" },  
"customfield_10006": "QNBGLJ-539",

"assignee": {"name" : "$RequestAsignee"},  
"priority": { "name": "\[entry.PriorityLevel.escapeJSON\]" }  
}  
}

( jira issue is been created)

and added IFTTT onmodified action = send email \| fire IFTTT action : Jirakey: AND !JiraAssignee:

added email etc and this is working as expected.

<br />

And added IFTTT onmodified/ create/ update confiforms entry.   
Fire IFTTT action : JiraKey:

parameters : entryId=\[entry.id\]\&JiraKey=${iftttResult_JIRAID}

qnd added remove page watcher

and added formview....   

so here the issue is when the form is submitted the issue is getting created in the board...

when a user goes to stored data and edit then assign it to them... email is getting triggered saying assigned but the "BAU DEPLOYMENT REQUEST STORY JIRA KEY" is not getting created it's just printing "${iftttResult_JIRA} and not getting assigned to the assign in the ticket...

pleaseeee help


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Could you provide a screenshot (from the editor) or a storage format for your page with this form?

Alex


Tags: cloud

confiforms

confluence-cloud
How can I export Space Analytics of only external users?
Asked by Manpreet Kaur:

Right now, I can export Space Analytics of both internal and external users. However, I need a report of Space analytics of only external(JSM) users of the Confluence.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You can't at this time. It only allows you to export the entire report of pages or users.

However once in Excel you can sort by email address and discard the internal users, assuming they are unique.


Tags: cloud

confluence-cloud
Creating a JIRA issue from highlighted text doesn't set default project
Asked by Vijay Sharma:

Hi,

I have a Confluence space which is linked (Settings -\> Linked Applications -\> JIRA) to a specific JIRA project. When I highlight text in the Confluence space to create a JIRA issue I'm expecting it to default to the linked JIRA project.

I have tried this multiple times, across Edge \& Chrome, logged out and back in, and I have removed and recreated the link. Nothing has worked.

Any suggestions on how to get it working properly?

An additional question is whether I can also have it default the issue type?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Vijay Sharma](/t5/user/viewprofilepage/user-id/5499204) and welcome,

for my knowledge, when you highlight a text confluence proposes as default the last JIRA project that you visited on JIRA side.

Fabio


Tags: cloud

confluence-cloud
Wrong metadata is shown when I share links
Asked by M. Rizwan:

Wrong metadata is shown when I share links from Jumpshare into confluence.

This is a sample <https://jumpshare.com/v/UhbDuPLdrlSSZoxHLRJN>

And below is the preview I got in Confluence. If you see the source of the webpage I shared above, it has proper meta tags but Confluence and Jira pick a paragraph text from the page (*trim your video by dragging ....*). Why is this? and how to fix this behaviour?

![Add Page - Test Page - Mohd Mohd - Confluence and 45 more pages - Pers 2024-05-16 at 8.31.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/324223iCCE22A620F7C5088/image-size/large?v=v2&px=999 "Add Page - Test Page - Mohd Mohd - Confluence and 45 more pages - Pers 2024-05-16 at 8.31.56 PM.png")


Answers:
author: Clark Everson
body: Hi [@M. Rizwan](/t5/user/viewprofilepage/user-id/5499164)

Welcome to community!

I would recommend reaching out to your internal admin for both products. In my experience this is intentional if companies are using reverse proxies in front of their products. But without knowing your exact environment details that is hard to determine. But if that is the case and your company uses reverse proxies this is by design for security

Best,

Clark

comments: author: M. Rizwan
body: Hi [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809)   

Every social media app ( Facebook, Twitter etc ) or communication apps like Slack, Microsoft Team, Google cChat etc unfurl the Jumpshare links almost the same way which is pasted below. These apps use **og** tags and page titles, which is a standard practice. But Confluence picks a text from HTML hidden code and adds it to the embed. I want to understand how can this be improved/fixed.   

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/331548iB0C60F6201848317/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
Folders in sidebar
Asked by Andy Marcoux:

How do I create new folders in the sidebar to organize content in my space?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You could create "folder" pages in your space, basically just a simple page that you nest the other pages under.

I will create a page with just the 'child page' macro. then group the pages I want under these pages. However you don't need any content on these pages.

![child_page_macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/324227i881350027EBC5F5F/image-size/large?v=v2&px=999 "child_page_macro.png")

This will create folder-like items in the left-hand page tree. You don't have to use any macro, I just like to have some content on my folder pages.

![folder.png](https://community.atlassian.com/t5/image/serverpage/image-id/324228i7B07D318223427EC/image-size/large?v=v2&px=999 "folder.png")

You can see after I create or move pages under the 'folder' pages, it looks like they are folders in the content section in the left-hand pane.

comments: author: Dave Liao
body: That's a solid example image [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) ! ???

Agree with including a Child Pages macro on each "folder" page. Besides the Child Pages macro, I typically include a brief explanation (1-2 sentences) to explain why the folder exists and what content should be (or not be) in that folder.


author: Kristian Klima
body: Hi [@Andy Marcoux](/t5/user/viewprofilepage/user-id/5499137) and welcome.

Just to expand on [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) 's answer, you can use a Child Pages macro on your 'folder' parent pages to automatically generate a list of child pages.

This is really useful when viewing on small screens (mobile devices).


Tags: cloud

confluence-cloud
Data Residency Change
Asked by Amy Lambden:

Hello,

I am looking to move the data residency of our company from one location to another.

I was wondering, will the data that is currently in confluence be deleted? And do we need to take a back up?

Or will the data residency be fine?

Thank you

Amy


Answers:
author: Victor Law
body: Hi [@Amy Lambden](/t5/user/viewprofilepage/user-id/5492519)

Data will only be deleted from the origin data residency after it is successfully moved to a new data residency location.

The Atlassian team will do a data backup. However, you must request the data residency move to the Atlassian team in advance.

Here are the steps stated in the Atlassian official document:
>
> ### How we move your product data {#toc-hId-2140830249}
>
> During a data residency move, we:
>
> 1. Create a copy of your product data in your selected location.
>
> 2. Verify that the product data in the two locations match.
>
> 3. Delete the source product data in the original location.

You can refer to the following document for more reference:

<https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/>

Thank you.


Tags: cloud

confluence-cloud
Legacy Page Properties Report not pulling all pages with label
Asked by Syed Ali Nawab:

Hi,

We recently migrated Confluence from server to cloud. The page properties report is not showing all the pages with the specific label. And these are the pages which are child pages (although they have the label I'm using to report).

How can I fix this issue?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I've had to remove and reply labels for this to work post-migrations.


Tags: cloud

confluence-cloud
Confluence Databases ? Text fields cannot select cursor position
Asked by Jarred Nicholls:

First, the new Confluence Databases feature is awesome! I love them. So much nicer to organize certain content that must be interlinked and embedded in various pages.

I just wanted to check with the community if there are any others running into an issue I am seeing. When I am editing a text field, I am not able to click anywhere within the body of text to move the cursor; I can only move the cursor with keyboard actions.

Anyone else seeing the same behavior? I'm using Firefox and I haven't tried another browser yet. Actually I should just go look at the HTML to see what the deal is.

Thanks,  
Jarred


Answers:
author: Jarred Nicholls
body: Ok, I see that the textarea element has CSS applied to it that disabled pointer events (\`pointer-events: none;\`). That would explain the behavior I'm seeing.

I would consider this a bug. I'll submit an issue about it.


Tags: cloud

confluence-cloud

confluence-databases
Impot Wordpress
Asked by Suporte JRetail:

Hi,

So my question basically is: is there any way to migrate WordPress files/website to confluence?


Answers:
author: Kristian Klima
body: Hi [@Suporte JRetail](/t5/user/viewprofilepage/user-id/1356100)

Check this [discussion](https://community.atlassian.com/t5/Confluence-questions/Migration-WordPress-to-confluence/qaq-p/2058530).

Having said that, unless you have a tremendously complex content over thousands of pages, you might be better off doing the copy-paste from the WordPress website to Confluence.

Success of any tooling you develop always depends on how uniform your source content is.

We did 4 docs migration from multiple resources to Confluence (websites generated from MadCap, Paligo, Zendesk...), between 50 and 500 pages each.

And it was always the case of ... copy paste + sanity check and fixing internal docset links takes much less time and effort than coding your way thru the migration AND doing the sanity check and post editing anyway.

Confluence editor on Cloud is great in processing pasted content. A part time intern did 450 pages in about 6 weeks working alone.

comments: author: Suporte JRetail
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)   

Seeing the discussion and you response it will be easier to move with control + c, I have about a 1000 pages, but I don't have the knowledge to do a program only to migrate 1000 pages.

Thanks for the response


author: Kristian Klima
body: Collateral benefit... when doing this manually, you'll have a chance to clean up and improve the content, it's a rare chance to see all of your content in a short time span.


author: Suporte JRetail
body: So I can copy everything except the images from the wordpress, isn't there anyway to copy the images with control+c? It always goes as preview unavaliable![Screenshot_75.png](https://community.atlassian.com/t5/image/serverpage/image-id/324563i6F3A36B958769AD1/image-size/large?v=v2&px=999 "Screenshot_75.png")


author: Kristian Klima
body: Right....

Images are a mixed bag - most of the time I was able to copy them just fine. Sometimes the image came across as a link that displayed as an image (often when the source page wasn't publicly available). Sometimes it did not come at all.

I wasn't able to find the pattern.

Is there any difference when you copy the page from an HTML site compared to the editor?

Copy/past the image alone sometimes worked. When it didn't, it was 'download image' and drag-drop onto a confluence page.


author: Suporte JRetail
body: Ok, the HTML worked better, I could copy then in the editor too, thanks for the help


Tags: cloud

confluence-cloud
Is there a method to restore deleted versions of a Confluence page?
Asked by Merve Nur Sevin?:

As you can see in the screenshot below, the previous pages until v.6 has been deleted. We want to restore those versions. Is there a potential way for this through database or any other means beyond the space trash feature in Confluence data center version?

I have tried to bring those pages back from *space trash* however there wasnt any document with the similar name or keywords.

![Screenshot 2024-05-16 135014.png](https://community.atlassian.com/t5/image/serverpage/image-id/324105i88D1D5C64B6BE49B/image-size/large?v=v2&px=999 "Screenshot 2024-05-16 135014.png")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would expect it to be in the space trash, however, if it has been purged there is no way short of restoring it from a backup.

You would need to find a backup that predates the deletion of these versions, restore it to a temp server, find the missing versions, and export them. However, you will not be able to insert them back into the version tree of your live confluence site.

<https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/>

<https://confluence.atlassian.com/doc/restoring-a-site-152034.html>

comments: author: Merve Nur Sevin?
body: Thank you Shawn.


Tags: confluence-data-center

data-center

database

deleted

page

restore

trash

version
How to access confluence pages in enterprise web applications?
Asked by Ashish Kateryar:

We maintain a lot of product specific documentation in confluence and a few of these could be used by our users to gain more insight into product features and can serve as user guide.

How to make such specific pages accessible in our web application built using Angular?

I figured that confluence supports API based querying of data through incoming application links but the documentation is very abstract and doesn't help with step by step setup and configuration.

Any help with documentation/approach or samples would be highly appreciated.


Answers:
author: Kristian Klima
body: Hi [@Ashish Kateryar](/t5/user/viewprofilepage/user-id/5498912) and welcome to the community

Other than using Confluence API to use the content of your Confluence in your app...

* For a couple of individual pages, use public links. You can share a page even from a space that's not available for anonymous access. You can then simply figure out how to use that page in your Angular app.
* Other than that, you can export selected pages in XML/HTML format and, again, incorporate that into your Angular app. But that would have to be done every time you update a page.

comments: author: Ashish Kateryar
body: Hey Kristian, thank you!  
Thank you for the response, however in our case both of these solutions are a no-go.

* We can't use public links because we do not want these document to be accessed by anybody but our clients. Public links run the risk of being used by unauthorized persons.
* As you pointed out exporting involves a manual process every time there is a change and also the formatting is completely ruined in the export.

I think the best bet is to use the APIs and develop the template to feed in the data. That is what I am looking for, if I can get a sample or documentation in this regard.


Tags: application-link

cloud

confluence-cloud
Single Sign On Failed, Account does not have permission to use Confluence
Asked by LUKE kes?mies Mike:

Single Sign On Failed,

- Account does not have permission to use Confluence

- User is not active


Answers:
author: Peter Van de Voorde
body: Hi [@LUKE kes?mies Mike](/t5/user/viewprofilepage/user-id/5498861) ,  

Welcome to the Atlassian Community.   

I'm afraid we can't help you with login issues, sounds like you're using Confluence Data Center so I would recommend that you reach out to your company's IT team to ask them why your account doesn't have permission.  

Cheers,  
Peter


Tags: confluence-data-center

data-center
Confiforms: IFTTT update confiforms entry bug
Asked by Bartosz Dro?d?al:

Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

We are planning to implement version 3.10.7.  
We are currently undergoing testing.

We discovered the following bug.  
When we use IFTTT update conforms entry and want to update two dates e.g.  
entryId=\[entry.id\] \& date=\[entry._now\] \& date1=\[entry._now\] we get the following values:  
![Przechwytywanie.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/324086i0D314C2D1781B468/image-size/large?v=v2&px=999 "Przechwytywanie.PNG")

In previous versions there was no such problem.  
Does version 3.10.8 solve this problem?


Answers:
author: Alex Medved _ConfiForms_
body: Could you set the parameters as follows?

```
entryId=[entry.id]&date=[entry._now]&date1=[entry._now] 
```

ConfiForms does not trim values you set. And it is takes "as-is" - with all the spaces as you want/set

Alex

comments: author: Bartosz Dro?d?al
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

Without spaces it's fine :) Thanks!  

However, spaces were not a problem with previous versions.


Tags: confiforms

confluence-data-center

confluence-server

data-center

server
Delete uploaded files permanently
Asked by Gamal Ardipratama:

Hi,

I'm wondering if theres a sensitive data uploaded that I would like to be deleted from the system, what is the assurances that those data is permanently deleted across systems and databases.

to give you context this is for banking related data.

thanks,


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You will want to delete it from the page and remove all versions that included the sensitive data, and then purge it from the space trash. Since there is no way to recover this once purged without going to a backup, it's pretty much permanently deleted.

However, depending on where you work, "pretty much" is not good enough. Often after a spillage, I have had security teams demand to see all pages, caches, and db entries had the data to prove that the site has been sanitized.

A quick search did not find any actual assurance from Atlassian that this will completely remove all references to the sensitive data from all cache or databases. Maybe someone else's Google foo is working better this morning. If you require this level of assurance, enter a support ticket with Atlassian requesting some official statement around the policy with sensitive data purging.


Tags: cloud

confluence-cloud
Watermark on prints and page exports
Asked by Ondrej Doubek:

We host our company policies in Confluence. To be ISO 27001 compliant, policies need to version controlled and approved.

Here is the problem I am trying to solve:

As long as the page is in Confluence the document lifecycle and versioning are intact- the moment I print a page, or export it, I remove that document from the document lifecycle, and it becomes "uncontrolled".

I would like to reflect that with a watermark on the printed or exported document that say something like "uncontrolled copy".

But that watermark should only be visible when the page is exported or printed, not on the "live" page in Confluence.

Is there a functionality, macro or plugin that can do that?


Answers:
author: Kristian Klima
body: Hello [@Ondrej Doubek](/t5/user/viewprofilepage/user-id/5498752) and welcome to the community

Nazdar Ondro :)

Try [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) by K15t - they have this [Create a Custom Background feature](https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/create-a-custom-background).

You should be able to create a template so, when exporting an uncontrolled copy, you just use the appropriate template.

(they also have solutions to version your entire doc set and control the lifecycle on a whole new level).

comments: author: Ondrej Doubek
body: Diky, Kristian :-)  

I will definitively test it out.


author: Shannon Meehan _K15t_
body: Hi [@Ondrej Doubek](/t5/user/viewprofilepage/user-id/5498752),

Welcome to the Community! It sounds like my team's app [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) could really help here. You could add a custom background to your exports to achieve this. Check out the [documentation for more detail](https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/create-a-custom-background).

For even further control in this use case, you could also add placeholders in the exports that would display the extra version information that your team or the audience might need. [Here's some information](https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/add-placeholders) about those placeholders and how they function.

I hope this is helpful! Let us know if you have any questions or want a quick demo. Just reach out to my team at help@k15t.com.

Cheers, Shannon (K15t)

comments: author: Ondrej Doubek
body: Thank you, Shannon :-)  

I had a quick glance at the marketplace page, and it looks like it solves this problem, and more.  
I will suggest to our Confluence admins installing a test version, and test it out.  

Best, Ondrej


Tags: cloud

confluence-cloud