youngmon/atlassian-qna huggingface dataset:
How to get pluginData for all cards in the list?
Asked by Karina:

Hi,

is it possible to get pluginData for all cards in the list?

may be something like <https://api.trello.com/1/lists/{list_id}/pluginData> ?


Answers:
author: Ra?l Aguirre
body: try this:  
[https://trello.com/1/boards/{board_id}/cards?pluginData=true\&key={key}\&token={token](https://trello.com/1/boards/{board_id}/cards?pluginData=true&key={key}&token={token)}


author: Caity
body: Hi Karina,

You can find that with this request:

<https://trello.com/1/lists/{list_id}/cards?pluginData=true>
Card repeater + notifications/alerts
Asked by JJ Bingel:

Hi,

I was wondering if it is possible to set up recurring reminders via trello using card repeater. Ideally, for example, I would like to set up a card that reappears weekly, reminding me to buy groceries. Then I would like that card to show up on my phone as an alert at the same time each week.

Is that possible, and if so, how?

Thanks!

JJ


Answers:
author: Matthew N
body: For this, I recommend Butlerbot

To add custom automation using Butlerbot, follow these steps:  

1) Add Butlerbot to your board here: <https://www.butlerfortrello.com/dashboard.html>  
-- A new list will be created titled "Butler"  
2) Add a new card to the Butler list, using the follow text minus the parentheses   

(every monday at 10am, find a card with title "Grocery" in list "Grocery" And post comment "@username, buy groceries!")  

This will find the card you want the comment added to, and adding the comment with your username will trigger that notification.   

<br />


Tags: card-repeater

notification
Can I use Confluence for general open users to create an Alumni group
Asked by Ashwin Gaidhani:

I would also like to know the pricing model for

1. Confluence implementing cost

2. Confluence License cost - need clarification

Note: lets us say for illustration - I am planning to build and connect with 10,000 people.

If I want to host Confluence on my server how many licenses do I need and what will the cost per year - and the recurring cost.

\&

what is the combined license price of Jira \& Confluence


Answers:
author: Fabienne Gerhard
body: Hi [@Ashwin Gaidhani](/t5/user/viewprofilepage/user-id/4243619)

welcome to this wonderful community!

For a first impression check out pricing model you find [here](https://www.atlassian.com/software/confluence/pricing?tab=self-managed) and for further information would be good to get support from Atlassian and/or partners.

In my opinion Confluence would work very well as an Alumni platform. Pricing may be different as connection of 10,000 is not the same as not all people may need a licence to create content. Depends on really what you wanna do on the platform and what those people should do there - especially what you talk about using JIRA there too.

Sounds really interesting and I would love to hear more.


Tags: server
Creating ITIL Change Documents
Asked by Keith Wawrzeniak:

I'm a new user, so sorry in advance if this has been asked before. A little background is I'm trying to setup a more robust change management process for my organization where changes and their approvals are logged, automated emails go out to impacted teams, whether they are users in Jira or not, and change documents are as automated as possible. I'm hoping Jira is that solution.

My ultimate goal is to be able to provide one pdf document per change to SOC auditors that has the change number, change title, change description, impacted services and components, proposed start and completion dates for the implementation, risk and severity, and date(s) approved by the CAB.

The question surrounds linking ITSM and Confluence. Confluence has the ITSM template that is close to the existing document we are using and I found how to add the template to my project under Project Settings and Knowledge Base. I was wondering if any of the fields populated in the Change request can be auto populated in the ITSM template? Maybe I'm missing a document or a link that says how to do this. Any help/guidance will be appreciated.


Answers:
author: Diego
body: Hello [@Keith Wawrzeniak](/t5/user/viewprofilepage/user-id/4240365) !

Fret not, You did not miss documentation about it.

Currently, there is no native feature in Confluence Cloud that allows you to automatically fill fields in a page with values from Jira upon page creation.

We had a question that was asked here in our Community that has a similar root as yours:
> * ++***[Populating values from specific Jira fields into a knowledge base page in Confluence](https://community.atlassian.com/t5/Confluence-questions/Populating-values-from-specific-Jira-fields-into-a-knowledge/qaq-p/763658)***++

There is also a similar request in our reports:
> * [++***Create and populate Confluence template page with fields from Jira issue on transition***++](https://jira.atlassian.com/browse/CONFCLOUD-43158)

Let us hear from you!


Tags: cloud

confluence-cloud
Automatically create a space through workflow
Asked by sandeep pathuri:

I want to automate space creation in Confluence. I want to create a workflow in the initial transition state users will enter space name, space key, groups to be added to space, description, etc. It will now transition into a new state where the admin will verify and make the transition to new state. after verification, it will transition to a new state, from the given details new space needs to be created automatically and groups are given in the form should be added to space and the workflow will be terminated.

Is there any way to make this process automatic?

Currently, I'm using a Python script that uses RestAPI and creates space and add groups to space.


Answers:
author: Vero Rivas
body: Hi [@sandeep pathuri](/t5/user/viewprofilepage/user-id/3559718)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-workflows-approval>

<https://wiki.comalatech.com/display/CDML/Page+Workflows+-+Space+Tools>

<https://confluence.snapbytes.com/easy-integrations/confluence-integration/create-confluence-page-post-function>

Cheers


Tags: confluence-server

server

space
Upgrade to mysql 5.7 and now Confluence 7.31 can no longer connect
Asked by Michael Warchut:

Good morning

I made a clone of our production confluence server to test upgrading mysql up to 5.7 and ultimately to 8.0. I started upgrading the version of 5.6 to the latest 5.6 and then running mysql_upgrade with no issue. I then started confluence and was able to start and login to it. I shutdown confluence and mysql and upgraded it to the latest 5.7 GA release. Mysql starts ok and the DB is available by way of the mysql client. But when I go to start confluence I get very vague errors, nothing of real help. I've scoured the internet and so far have not found a potential solution. Errors below. I even updated the jdbc driver to mysql-connector-java-5.1.49 from the lesser version of mysql-connector-java-5.1.24 in case that was an issue. Suggestions welcome.

2021-01-28 16:36:09,729 INFO \[Catalina-utility-1\] \[springframework.web.context.ContextLoader\] initWebApplicationCo  
ntext Root WebApplicationContext initialized in 12456 ms  
2021-01-28 16:36:22,434 ERROR \[Catalina-utility-1\] \[confluence.impl.health.DefaultHealthCheckRunner\] logEvent Data  
base connection failed  
2021-01-28 16:36:22,438 ERROR \[Catalina-utility-1\] \[confluence.impl.health.DefaultHealthCheckRunner\] logEvent Conf  
luence failed to establish a connection to your database.  
This could be because:  
- Your database isn't running  
- The configuration of your confluence.cfg.xml file is incorrect (user, password, or database URL etc.)  
- There is a network issue between Confluence and your database (e.g. firewall, database doesn't allow rem  
ote access etc.)

There are several other solutions you can try, review our documentation and see what works for you.

2021-01-28 16:36:26,501 WARN \[Catalina-utility-1\] \[atlassian.confluence.setup.DefaultBootstrapManager\] getDatabase  
BuildNumber Unable to determine build number from database. If you are upgrading from a Confluence version prior t  
o 2.3, this is expected: Could not create connection to database server. Attempted reconnect 3 times. Giving up.


Answers:
author: Michael Warchut
body: So I did a ton of digging today and figured it out. It was a behaviour change in mysql and some bogus data in the user table of mysql. I inherited this system from another company so this is my first deep dive into it. The user table had two confluence accounts, one with localhost as the host and the other with 127.0.0.1 as the host with two different passwords. Obviously 5.6 matched the 'localhost' account but 5.7 matched the latter, or errored because of the potential conflict. I removed the @127.0.0.1 account and now it logs in.


Tags: confluence-server

server
Search not working. Because of dots?
Asked by SEAK Teng-Fong:

I have a search problem and I hope support staff and developers from Atlassian check in regularly to help answer tricky or highly technical questions as stated in support page.

I created a Confluence article, a troubleshooting article, with the following error message:
> (Additional information: Failure occurred when beginning to send getStartupData request to server
>
> http://psnext-3/psnext/PSServlet (ServletConnection.doURLConnection()).)
>
> (Problem details: java.net.UnknownHostException: psnext-3.)

I was hoping that when users come across a similar error message, they could use some of those special words from the error message to find my troubleshooting article in the search field inside space overview page. But it turned out that if they use

getStartupData

they can find my article, like this:

![getStartupData.png](/t5/image/serverpage/image-id/128077i9BE67BB7997DC6AE/image-dimensions/362x199?v=v2 "getStartupData.png")

But when they use words like ServletConnection, doURLConnection, UnknownHostException

They cannot find my article, like this:

![ServletConnection.png](/t5/image/serverpage/image-id/128078i22238AD4F32CD62F/image-size/large?v=v2&px=999 "ServletConnection.png")

![doURLConnection.png](/t5/image/serverpage/image-id/128079iDF93C80423B7DDFF/image-size/large?v=v2&px=999 "doURLConnection.png")

![UnknownHostException.png](/t5/image/serverpage/image-id/128080iC7560F4A84DE178C/image-size/large?v=v2&px=999 "UnknownHostException.png")

For me, this is a serious mistake in the search function. There's point to ask users to search for common words like "java" or "net" because they would give too many results.

It seems like the dots in front or after the words are the culprit. Please take a look at it and correct the error.

Thanks in advance.


Answers:
author: Diego
body: Hello there!

As I understand, you are using the "Livesearch" macro but it yields inconsistent results.

I believe that these bugs currently affect your workflow:
> * ++***[Searching in the Livesearch macro brings inconsistent results](https://jira.atlassian.com/browse/CONFCLOUD-69318)***++
> * ++***[Live Search Macro doesn't show result unless the search query is in full word](https://jira.atlassian.com/browse/CONFCLOUD-32698)***++

Currently, there are no workaround to this situation.I do sincerely recommend that you go over there and share your experience. One of the reports is already under the "In Progress" status.

Let us hear from you!

comments: author: SEAK Teng-Fong
body: Hello Diego,

Thanks for your reply. However, I cannot tell if I'm/we are using the "Livesearch" macro or not. There is only one search field in the middle of the "home page" of the space.

![space-search.png](https://community.atlassian.com/t5/image/serverpage/image-id/128442i08B6E764C8727375/image-size/large?v=v2&px=999 "space-search.png")

Thanks for those two links and "linking" my post there. I hope the bug will be corrected soon because it's really annoying.


Tags: cloud

confluence-cloud

search
How can I export a space backup via API?
Asked by Patrick Roos:

Hi there

As I see, there is a chance to create a confluence "overall" backup via API. But the restore of this overall backup has strong limitations (e.g. size). So we have to backup each space separately.

How can I export a space via API?

Thanks for your help.

Regards, Patrick


Answers:
author: Vero Rivas
body: Hi [@Patrick Roos](/t5/user/viewprofilepage/user-id/3774692)

I think at this time it is not possible

Cheers

comments: author: Patrick Roos
body: Hi [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)

Thanks for your answer. Hm. How can I backup my Spaces or my whole confluence site so that I can restore the backup in Confluence Cloud? Is there any way?

Thanks.

Patrick


author: Vero Rivas
body: Hi [@Patrick Roos](/t5/user/viewprofilepage/user-id/3774692)

Look:

<https://confluence.atlassian.com/conf59/site-backup-and-restore-792499599.html>

<https://confluence.atlassian.com/conf59/restoring-a-site-792499608.html>

Cheers


author: Patrick Roos
body: Hi [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)

These links target the on-premise confluence - my case is meant for the cloud :-)

Regards, Patrick


author: Tamara ?hlb?ck
body: Hi [@Patrick Roos](/t5/user/viewprofilepage/user-id/3774692)  

have you find a solution for backup confluence cloud spaces (html) via API?  

Best regards,  
Tamara


Tags: atl-curate

cloud

confluence-cloud
Pasting a table into Confluence
Asked by zaphnet:

Feels like the paste behavior in confluence has changed?

Believe I used to be able to paste a "wikimarkup" table into a page and it was converted into a "normal" table?

Now when I paste:

```
|| Summary || Description||
| hello | example |
| hello 2 | example 2 | + return
```

I get :  
![table.PNG](/t5/image/serverpage/image-id/128066i96B0ADE2E87D2764/image-size/large?v=v2&px=999 "table.PNG")

Only the last line is "converted"!

If I attempt using the markdown plugin I get a table that looks OK, but if I try to create multiple JIRA issues - the issues are created, but they are not "added" to the page.

![iss.PNG](/t5/image/serverpage/image-id/128069iDA7B2CDB1265BC21/image-size/large?v=v2&px=999 "iss.PNG")

The same thing happens if I insert the table as a html text file in a "html" macro.

If I paste a table from excel I get it "converted" into a "normal" table, but this is due to embedded meta data in the paste data from excel.

When I create "html" pages and upload them via the REST API, the html tables are "converted" into a "normal" tables.

When pasting data inside a "{markdown textdata}" macro I get some strange behavior:

![md2.PNG](/t5/image/serverpage/image-id/128070iC374018021B4AB33/image-size/large?v=v2&px=999 "md2.PNG")

it is converted into:

![md3.PNG](/t5/image/serverpage/image-id/128071iFF17E01B35F180AB/image-size/large?v=v2&px=999 "md3.PNG")

So the {Wiki Markup} exists in the backend? And is hidden from users somehow?

If I edit the Wiki Markup to

![mu1.PNG](/t5/image/serverpage/image-id/128073i10B36CFF233EB1C9/image-size/large?v=v2&px=999 "mu1.PNG")

I get a table, it is not "converted" and also fails when creating jira issues from table.

Is there some way of pasting a table(preferably from text) into a confluence page so that it is converted into a "normal" table? There used to be a {wiki markup} macro to be used for this...


Answers:
author: Fabian Lim
body: Hi [@zaphnet](/t5/user/viewprofilepage/user-id/224141)

You may want to refer to this post with some features that have been disabled in cloud: <https://community.atlassian.com/t5/Confluence-questions/How-do-I-insert-wiki-markup-and-section-macros-on-Confluence/qaq-p/1082629>

Not sure if you have tagged the question with the correct details.

Cheers

comments: author: zaphnet
body: Thanks!  
This is on server.

It was more a suggestion for Atlassian to improve a functionality in the editor.


Tags: confluence-server

server
ERROR: operator does not exist: timestamp without time zone - bigint.- ( a.DURATION
Asked by anirbansengupta:

AND ( a.END_DATE_TIME \>=  
b.END_DATE_TIME  
- ( a.DURATION  
+ (SELECT DISTINCT TIME_ADJ_MINS \* 60  
FROM TYPE_PARAM  
WHERE CARRIER = a.CARRIER))


Answers:
author: Nic Brough -Adaptavist-
body: You can't run SQL against Cloud Confluence, so I'm guessing you've hit the wrong tag there.

This does not look like a Confluence database, and even if it were, you should not be using SQL to do anything with it.

Could you explain what this has to do with Confluence (or any Atlassian system), and what you're actually trying to achieve?


author: anirbansengupta
body: kindly provide suggestion on this PostgreSQL code .


Tags: cloud

confluence-cloud
Is it possible to use the Roadmap Macro to repeat a set of tasks annually?
Asked by Wonersh Church:

For some of my teams, there are annual tasks that need to be flagged up. Is it possible to use the Roadmap Macro to do this, ie. to repeat the lanes and bars each year, rather than have a start date and end date?

Perhaps there is another way I could provide this data to my teams?

Any assistance would be greatly appreciated!


Answers:
author: Ste Wright
body: Hi [@Wonersh Church](/t5/user/viewprofilepage/user-id/4242970)

How are these tasks represented now? Is it in Confluence or in Jira? And what do they need to do?

Jira has some powerful methods for auto-task creation depends on how these tasks are used - for more information, see [these pages](https://support.atlassian.com/jira-software-cloud/docs/automate-your-jira-cloud-processes-and-workflows/)

Ste


Tags: cloud

confluence-cloud

roadmap
How do you edit the import Fields for Zephyr Importer?
Asked by Richard McMahon:

Hello All!

I am trying to import test cases from an excel file. I have read the documentation and see in the example that there is a field called "Steps" but when I run the importer I do not see this field.

How do you edit the importer to include this field?

Thanks for the assistance ahead of time!


Answers:
author: Bibek Behera
body: Hi [@Richard McMahon](/t5/user/viewprofilepage/user-id/4242955) ,

Please add the zephyr teststep custom field to the create test screen in JIRA. If you are able to see the test steps data to fill in the create issue screen, you will get the same options in the importer's drag and drop too.

Regards,

Bibek


author: Bibek Behera
body: [@Richard McMahon](/t5/user/viewprofilepage/user-id/4242955) ,

Please let me know if my suggestion helped and also accept the answer so that other members can also be benefited :)


author: Bibek Behera
body: [@Richard McMahon](/t5/user/viewprofilepage/user-id/4242955) ,

Please give a try to the internal importer which is much easier to configure and use.

[https://zephyrdocs.atlassian.net/wiki/spaces/ZFJCLOUD/pages/1543077972/Internal+Importe](https://zephyrdocs.atlassian.net/wiki/spaces/ZFJCLOUD/pages/1543077972/Internal+Importer)

If you are still looking to get the utility to work, I would suggest you share some screenshots on what you are referring t, it will help to better understand the issue. Still if I was you, I would prefer the inbuilt importer ?

-Bibek

comments: author: Richard McMahon
body: Thank you for the information! I am trying to find the importer as shown in the steps, but I may be too new to find this. I have attached screen shots of the screen I have found:

![fields.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/128061i458658513144E45E/image-size/large?v=v2&px=999 "fields.PNG")![menu.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/128060i9BB1E175B687683C/image-size/large?v=v2&px=999 "menu.PNG")

![overview.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/128064iE5A977B7FD33B930/image-size/large?v=v2&px=999 "overview.PNG")

As I have mentioned I am trying to convert the actions into the step fields for the Test.

Thank you! Let me know if anything else is needed to make this more clear!


Tags: cloud

confluence-cloud

import

zephyr
Anonymous Users - controlling what they see
Asked by Rhonda Ridge:

I am evaluating Confluence as a Knowledgebase / Help Centre for our customers.

I would like to know if certain elements of the pages anonymous users see can be hidden.

Ideally I would like to issue specific page links and not allow the user to access other pages.

Is it possible to :-

1. Hide the sidebar

2. Hide Header bar (with Home Spaces Apps Templates Create on.)

3. On the More Actions menu only access to export to PDF and nothing else.

4. Hide Created by, Last Updated etc under the page title.

NB I am evaluating the Cloud version


Answers:
author: Matt Reiner [K15t]
body: Hi [@Rhonda Ridge](/t5/user/viewprofilepage/user-id/4242930)

You can't really limit the UI in the Anonymous view, but you could check out [Public Links](https://www.k15t.com/rock-the-docs/publishing/give-basic-online-access), which does provide a limited UI.

Additionally, my team makes an app called [Scroll Viewport](https://www.k15t.com/rock-the-docs/publishing/unify-your-content-as-a-help-center-with-scroll-viewport) you can use to turn your Confluence space(s) into a help center. The user experience is geared toward external readers, so there are no Confluence UI elements visible. Here's [our help center](https://help.k15t.com/), as an example.

comments: author: Rhonda Ridge
body: Thank you so much for taking the time to reply.

Using the Public Links help page you supplied I have searched and searched the settings and can find no Public Links option in the Confluence Settings.

Has it been moved or is it unavailable on a trial version?

The documentation on this appears slightly out of date.

I'd like to try this first as it seems the simplest option.


author: Matt Reiner [K15t]
body: [@Rhonda Ridge](/t5/user/viewprofilepage/user-id/4242930)

Public Links is a really new feature, and this is [a common issue](https://community.atlassian.com/t5/Confluence-questions/Public-link-toggle-is-not-showing-in-my-Confluence-settings/qaq-p/1507316). I know they can't be enabled while Anonymous Access is. Try disabling Anonymous Access on the site-wide leve and see if the setting for Public Links appears.

If this doesn't work for you, one post I read mentioned having to open a case with Atlassian to fix this.

Let me know it this works for you.


author: Rhonda Ridge
body: Ok Thanks.

I had already disabled anonymous access


Tags: cloud

confluence-cloud
Confluence Licensing
Asked by Hao Doan:

Hello,

I'm trying to reduce our Confluence licenses and want to know if anyone has thought about this. Our company uses Confluence as a KB site. Currently we have 2000 users license for staff and clients. Our staff are 100 and clients are 1500. The clients only have read access to those client's facing spaces and staff have R/W to all spaces. There's a login to for everyone to access the site.

Since Atlassian has gauged the price, I need to find a way to reduce the cost. My questions is can I remove clients out of confluence-users group and into a new group, lets call it confluence-clients. Those clients in the confluence-clients group will not need a license and can still access client's spaces, right? Confluence only look at the confluence-users group as a license group and count those users in that group. Am I wrong on this?

Thanks

Hao


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Hao Doan](/t5/user/viewprofilepage/user-id/544892) ,

If they need to login into confluence, the user must be in "confluence-users" group.

once they are in "confluence-users" group . the user is a unit license.

------------

If You want to decrease the license , i've a suggestion.

You can enable anonymous view access to those spaces , and publish confluence internally.

and use it with VPN. so other internet users can't view your spaces.

But your internal users connect through VPN ?

comments: author: Hao Doan
body: Thanks Kagithala!

I'm not a fan of Atlassian price increased and now forcing us to the cloud. We're a small company and probably will look for an alternative to Confluence, Crowd, Bamboo, and JIRA. This BLOWS!!!

Hao


Tags: confluence-server

server