youngmon/atlassian-qna huggingface dataset:
Custom Fields being the same on every card
Asked by Karey Ridgley:

On a board when I put custom fields on a card but then make a new card and need different custom fields it changes the custom fields on the other cards. Is there a way to have different custom fields on cards on the same board?


Answers:
author: John Funk
body: Hey Karey - Welcome to the Atlassian Community!

The only way to get different fields on different cards is to connect the custom fields to different Issue Types (you do that under Configuration for each custom field).

comments: author: Karey Ridgley
body: How do you configure a custom field?


author: John Funk
body: You have to be a Jira Administrator - then got to Settings \> Issues \> Custom Fields.

Search for the custom field you want to change, then click on the 3 dots to the right. Select Configure.


author: John Funk
body: ACK! Sorry, just noticed that this is Trello - I was answering for Jira. :-(


Tags: custom-field
Images on space missing
Asked by Islam:

Hello!

Cant you help me?

I have some problem about images on my space.

All image just missing, but download files i see on space:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/159371i135C8FD06E30ECD6/image-size/large?v=v2&px=999 "image.png")

Page became like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/159372iD3ADE42E803490CB/image-size/large?v=v2&px=999 "image.png")

If click on image i have message abou \*inamge can't download /Path\*

Tell me please where keeps all images on server?


Answers:
author: Kishan Sharma
body: Hi [@Islam](/t5/user/viewprofilepage/user-id/4543041)

This looks like Confluence server instance. Did you simply attached those images via drag and drop ? or have you recently imported a backup and the images are not showing ?

By default, attachments, extensions, and configuration files are stored in the Confluence Home Directory that is configured when Confluence is first installed.

[Refer this article](https://confluence.atlassian.com/confkb/confluence-attachment-deleted-or-not-found-691012049.html) on how to retrieve the attachments.


author: Alexis Robert
body: Hi [@Islam](/t5/user/viewprofilepage/user-id/4543041) ,

it might be a cache issue with your browser : can you try with another browser or in Incognito mode ?

If you still have the issue, I think you'll need to get in touch with support to further investigate : <http://getsupport.atlassian.com>

Let me know if this helps,

--Alexis

comments: author: Islam
body: I try clear my cache and use another browser, don't help it.

Create ticket on [http://getsupport.atlassian.com](http://getsupport.atlassian.com/)


Tags: cloud

confluence-cloud
How do I link Jira issues with Confluence pages that use Comala Document Management?
Asked by Suraj Andrews:

**Desired behaviour:** The Epic can transition out of a status only if the linked Confluence page(s) in the Epic is in the 'Approved' state from the Comala Document Management plugin.

My guess is that we may have to use scriptrunner or Automation for Jira. As I have neither at the moment, I want to know which of these can implement this use-case. Or, is there some other option to achieve this?

I am using:

* Confluence Data Center 17.12.0
* Comala Document Management 6.15.2
* Jira Data Center 8.17.0

Thanks in advance for your help! :)


Answers:
author: James Conway
body: Hi Suraj,

I believe that you can do this with ScriptRunner, you might want to ask their support team or see if someone from the Adaptavist team contributes here.

To get you started... I think you need the Jira remotelink API endpoint:

* <https://community.atlassian.com/t5/Confluence-questions/Re-Re-Is-it-possible-to-make-the-quot-Link-to-a-Confluence/qaq-p/1163462/comment-id/151920#M151920>
* <https://developer.atlassian.com/server/jira/platform/jira-rest-api-for-remote-issue-links/>

To get the Comala Document Management workflow state, you can use the ContentState endpoint:

* <https://comalatech.bitbucket.io/comala-workflows/6.16.0/restapi/json_ContentState.html>

Hope that helps

James  
Senior Product Manager


author: Alexis Robert
body: Hi [@Suraj Andrews](/t5/user/viewprofilepage/user-id/4211135) ,

from my experience with Automation for Jira, since you can do API calls in a rule and have conditions depending on what is returned to the call, I would say that it should work in your case.

You would be able to query Confluence API and Comala from Automation for Jira, and depending on the result, then change the Epic status.

Let me know if this helps,

--Alexis

comments: author: Suraj Andrews
body: Thanks for the quick response, Alexis. Imma check it out right away.


Tags: confluence-server

epic

jira-software

server
Space structure for multi country confluence users
Asked by Wendi Good:

We have 4 countries headed by a Global team. How would we be best to setup the business streams i.e. HR, Finance, Marketing, IT, Ops, Business Admin, Health\&Safety etc.

Should we just have one HR space for example then a core page in that for Global, NZ, Australia, Ireland and South Africa? or should we have a space per country example HR Global, HR NZ, HR Australia, HR Ireland.

Majority of staff work in one country only but we may have some cross functioning roles.

I understand permissions and groups can be used in each as required.

Thanks

Wendi


Answers:
author: Kishan Sharma
body: Hi [@Wendi Good](/t5/user/viewprofilepage/user-id/4512347) Welcome to the Community!

I think having a single space will be a better option. You can then create sub-pages for different business streams like HR, Finance, IT etc and grant appropriate permissions to them.

If required the individual business streams can have their own spaces to collaborate and share documents which are not relevant to other business streams. You can create sub-pages country-wise in there.

By having a single global space you can manage all the content centrally and create templates that everyone within that space can use. You can define a process like labelling pages so that you can easily find content within that space.


author: Alexander Bondarev
body: Hi, [@Wendi Good](/t5/user/viewprofilepage/user-id/4512347) !

Welcome to the Community!

Look at external apps for Confluence:

- [Translations for Confluence](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?hosting=cloud&tab=overview)

- [Largo: Language and translation manager for Confluence](https://marketplace.atlassian.com/apps/1222713/lango-language-and-translation-manager-for-confluence?hosting=cloud&tab=overview)

- [Translator for Confluence](https://marketplace.atlassian.com/apps/1221754/translator-for-confluence?hosting=cloud&tab=overview)

comments: author: Wendi Good
body: Thank you but we dont have any need to use language translations, unless I am missing the point on your suggestion?


Tags: cloud

confluence-cloud

space
App for providing feedback
Asked by dvillacorte:

Hi there,

We'd like to have the same functionality for getting feedback on articles at the bottom of the Confluence page that is on <https://support.atlassian.com/> articles.

See screenshot.

Is this an app that we can install in Confluence? We are using the server version.

![helpful.png](/t5/image/serverpage/image-id/159335i0DEB397764912B73/image-size/large?v=v2&px=999 "helpful.png")

Thanks,

Dolly


Answers:
author: Kishan Sharma
body: Hi [@dvillacorte](/t5/user/viewprofilepage/user-id/604574) The screenshot you gave is not an app, i guess it achieved via custom JavaScript/HTML/CSS code at the server side. Someone from Atlassian Team can confirm.

If you want to get feedback on articles, you can ask users to add comments to those articles, so that the Page creators and watchers will be notified by email and they can delete or resolve comments as needed.

comments: author: dvillacorte
body: Thanks for the reply [@Kishan Sharma](/t5/user/viewprofilepage/user-id/3398562) but we don't want to use the comments section for gathering feedback that is viewable by everyone, but should behave like the Confluence Support page where a form pops up when user clicks the "Provide feedback about this article".


author: Kishan Sharma
body: I would suggest exploring apps on [Atlassian Marketplace](https://marketplace.atlassian.com/search?query=feedback) to see which app fits your requirement.


Tags: confluence-server

server
unknown macro: jira
Asked by Ram:

After migrating confluence to 7.13.0, we are getting unknown macro: jira. We are in server environment.


Answers:
author: Suvarna Gaikwad
body: [@Ram](/t5/user/viewprofilepage/user-id/4348200) please make sure application link to jira is healthy. If not, try recreating it.


author: Kishan Sharma
body: Hi [@Ram](/t5/user/viewprofilepage/user-id/4348200) probably, the name of the macro has been changed in 7.13, i can see only "Jira Chart" and "Jira Issues" macro listed on [this page](https://confluence.atlassian.com/doc/macros-139387.html).


Tags: confluence-server

server
I don't have Confluence Spaces
Asked by Sheryl Xie:

I don't have Confluence Spaces. So I couldn't create confluence page under my own space.


Answers:
author: Kishan Sharma
body: Hi [@Sheryl Xie](/t5/user/viewprofilepage/user-id/4548231) Please ask your site admin to [grant permissions](https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/) so that licensed users create and manage personal space in your site. Once that is done, you should be able to create a personal space for yourself in that site.

comments: author: Sheryl Xie
body: Thanks, Kishan. I have asked help from my colleague, she told me to create a Jira ticket. Thanks again.


author: Ollie Guan
body: Hi [@Sheryl Xie](/t5/user/viewprofilepage/user-id/4548231) ,

What you mentioned should be a personal space, please contact the system administrator to enable this permission.

<https://confluence.atlassian.com/conf74/global-permissions-overview-1003129220.html>

![????_20210908094135.png](https://community.atlassian.com/t5/image/serverpage/image-id/159330i9A66DD25D64CBAC9/image-size/large?v=v2&px=999 "????_20210908094135.png")

comments: author: Sheryl Xie
body: Yes, exactly. Could you help a little bit more where to find the system admin? I didn't get the entrance.


author: Ollie Guan
body: Confluence Cloud or Server/Data Center?


author: Sheryl Xie
body: I found the help document here. <https://confluence.atlassian.com/doc/create-your-personal-space-777010869.html>

But I didn't see this entrance : Select **Add Personal Space...**

In my profile picture, there is not "Add Space".

Could you help me on this? Appreciate.


author: Ollie Guan
body: As said before, you may not have permission to create a personal space.

It is recommended that you consult with colleagues in the company to find out who is the system administrator and assign permissions to you.


author: Sheryl Xie
body: OK, thanks for your guide a lot.


author: Fabian Lim
body: Hi [@Sheryl Xie](/t5/user/viewprofilepage/user-id/4548231)

Could you provide more details about your issue?

Have you asked your confluence admin to create a space for you?

Regards

comments: author: Sheryl Xie
body: Thanks Lim for the quick response.

As you can see in the image below, I don't have my space. I tried to create a HR/IT ticket, they guide me to ask help from Atlassian. Thanks for your help.

![QQ??20210908091944.png](https://community.atlassian.com/t5/image/serverpage/image-id/159328iC12E7013AB8990D0/image-size/large?v=v2&px=999 "QQ??20210908091944.png")

![QQ##20210902140614.png](https://community.atlassian.com/t5/image/serverpage/image-id/159329i32A1EF50D8B178C7/image-size/large?v=v2&px=999 "QQ##20210902140614.png")
Is there a way to automatically create a Confluence page at a weekly cadence?
Asked by Peter Yoon:

Hello!  

We create Confluence pages every week to use for our weekly syncs. Is there a way to set an automatic condition to a macro to create a Confluence page at a weekly cadence?  

Another path I am exploring is:  
(1) automating a Jira ticket creation using the automation feature and  
(2) tying a Confluence page creation automation to [via sending a web request](https://community.atlassian.com/t5/Jira-Cloud-Admins/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271#M265).  

Thank you.


Answers:
author: Julien Peyrade _ Elements
body: Hello [@Peter Yoon](/t5/user/viewprofilepage/user-id/4379818)

If you don't mind using a paid add-on, there is a way easier way to create a Confluence page from a Jira ticket automatically for your step 2.

I'm the Product Manager of [Elements Publish to Confluence](https://marketplace.atlassian.com/1225519), which is an add-on that lets you create a full template of the Confluence page you want to create, including injecting data from a Jira issue if you need to.

Basically you could automate a weekly creation of a Jira ticket with Automation, and then create a customized page automatically with our app when the issue is created.

I hope this helps. Don't hesitate to ask if you have any question.

Kind regards,

Julien


author: Kishan Sharma
body: Hi [@Peter Yoon](/t5/user/viewprofilepage/user-id/4379818) I will recommend you to go through this excellent article - [Automating the creation of a Confluence page linked to a Jira ticket](https://community.atlassian.com/t5/Jira-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1760738) created by [@Esther Strom](/t5/user/viewprofilepage/user-id/2991092)

comments: author: Peter Yoon
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) Thanks for the reply.  

I'm trying to go through Esther's steps but when I get to the validation step, I'm returned a 500 Internal Server Error response.  

I left a comment in that thread too.


author: Esther Strom
body: I replied to your comment on the other article, [@Peter Yoon](/t5/user/viewprofilepage/user-id/4379818)


Tags: cloud

confluence-cloud

macro
the license key is not working
Asked by Ariia:

im getting

"That's not a valid license key."

i just updated license


Answers:
author: Nic Brough -Adaptavist-
body: Ok, there's not a lot to go on there. There should be more of an error message, but if not, we'll need to know the \*exact\* steps you have gone through: how have you taken the key from your atlassian account through to the confluence licence page?

comments: author: Ariia
body: renewed license for the correct product

copy pasted the new key into the panel in admin settings

this is where the error appears


author: Nic Brough -Adaptavist-
body: Ok, that's not quite what I was hoping for, but let me explain why. All too often, we hear "I just copied and pasted the licence" and find out that is a huge oversimplification, and actually the cause of the problem.

What I am hoping you are doing is:

* In a compliant-standard browser, open my.atlassian.com and go to the licence list
* Click on the licence-key box for Confluence
* Double-click or select the whole key
* Hit ctrl-c or edit -\> copy
* Open a second tab or window into Confluence, login as an admin and go to the licence page
* Clear out or select the whole existing licence
* Paste the new one in

What usually happens here is people don't tell us "we copied the licence into word/text-editor/email and jumped through another 12 things that might affect the content of the text". In almost all cases, we see people going through things that interpret spaces or line-feed/carriage-returns incorrectly.

Is the really simple process what you are doing, or are you going through anything else at all?


Tags: confluence-server

server
Pre Upgrade Check Database Not supported Conflics with Docuemenation
Asked by Eric Stanton:

We are running Confluence version 7.1.1 and want to upgrade to 7.13.

The pre-upgrade check says our database version is not supported. We are running postres version 10.18. The release notes say postgres version 10 is supported. Why the conflicting information?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you've run into a quirk in the language in the code, rather than a direct conflict.

The pre-upgrade check is trying to tell you that your **current** version of Postgres is not supported on your **current** version of Confluence. (In my experience, all Confluence 7s work absolutely fine on Postgres 9.4 through to 10, albeit with warnings about it not being supported)

I think you're actually in a better position to upgrade than you would be if you were on a supported Postgres (for Confluence 7.1). When the upgrade routine runs, it's going to be running code built for and tested on Postgres 10, not having to worry about the older now-unsupported versions. I would expect it to sail through without any database issues at all!

Of course, take a full backup first, but I'd recommend jumping straight into the upgrade, it should work fine!

comments: author: Eric Stanton
body: Thanks!


Tags: confluence-server

database

server

upgrade
How do I mitigate CVE-2021-26084 when running Confluence with Docker
Asked by Bob Calder:

We are running Confluence on a VM using Docker image *atlassian/confluence-server:7.5.0 - image ID 7e67fc285c1b* and *w*e are no longer covered under Atlassian's support. Do I have any path in mitigating the security vulnerability described in CVE-2021-26084 without purchasing new support coverage from Atlassian?


Answers:
author: Bob Calder
body: Since I have the Confluence INSTALLATION_DIRECTORY mounted to a volume, I pointed the *cve-2021-26084-update.sh* script to that directory and ran it. The script successfully ran and I restarted Confluence. Seems kind of awkward and I'll have to remember to run again if I have to rebuild the volume. But at least the patch appears applied.

comments: author: Kishan Sharma
body: Hi [@Bob Calder](/t5/user/viewprofilepage/user-id/281208) thanks for sharing, you have already got it working. Similar case was discussed [here](https://community.atlassian.com/t5/Confluence-questions/how-to-perform-the-Confluence-Security-Advisory-2021-08-25-when/qaq-p/1797385?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic) with a solution, you can refer to it.


Tags: confluence-server

server
Confluence attachments issue
Asked by kumar jira:

I am facing an issue with the confluence attachments.

Few images are missing with the error though they are available in history.

### ![](https://confluence.ci.motional.com/confluence/plugins/servlet/confluence/placeholder/error?i18nKey=editor.placeholder.broken.image&locale=en_US&version=2 "com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {http://atlassian.com/resource/identifier}value")com.atlassian.confluence.content.render.xhtml.XhtmlException: Missing required attribute: {<http://atlassian.com/resource/identifier}value> {#toc-hId-1261878569}


Answers:
author: Kishan Sharma
body: Hi [@kumar jira](/t5/user/viewprofilepage/user-id/1622170) I think you are hit with a [bug](https://confluence.atlassian.com/confkb/unknown-attachment-error-in-confluence-server-and-data-center-7-12-and-earlier-1063179837.html), the underlying problem that causes this behaviour was fixed in Confluence 7.12.2, and backported to 7.4.9. Can you please confirm which confluence version are you using ?

comments: author: kumar jira
body: we are using 7.4.11


author: Gerrit Berberich
body: Issue still appears using

* [Confluence](http://www.atlassian.com/software/confluence) 7.13.2


author: apsahijwani
body: Hi Guys,   

I have some good news on the matter.   

It seems like Atlassian has finally listened as they have deployed a fix for this: <https://jira.atlassian.com/browse/CONFSERVER-65792>  

Best Regards,  
Arun


author: kumar jira
body: Examples :![Screen Shot 2021-09-07 at 3.55.50 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/159305iE7C580A95D19F64B/image-size/large?v=v2&px=999 "Screen Shot 2021-09-07 at 3.55.50 PM.png")![Screen Shot 2021-09-07 at 3.56.19 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/159306i5999E475FE2E9815/image-size/large?v=v2&px=999 "Screen Shot 2021-09-07 at 3.56.19 PM.png")


Tags: confluence-server

server
Attachments macro not loading after upgrading to Confluence 7.4.11
Asked by Karina Green:

We upgraded to Confluence 7.4.11, now the attachments macro will not load, it just keeps spinning once you select it from the list of available macros and try adding it to a page.


Answers:
author: Alexis Robert
body: Hi [@Karina Green](/t5/user/viewprofilepage/user-id/3920186) ,

did you also upgrade some of your addons ? Sometime, it can be a new addon version that creates an issue with some of Confluence macros.

I would advise deactivating your addons and checking if the attachment macro works in [Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html).

Otherwise, you should have a look at the server logs (you'll probably need your system admin to assist) to check if there are any errors reported.

Let me know if this helps,

--Alexis


Tags: confluence-server

server
Site Homepage keeps changing to dashboard
Asked by Kristi Smith:

Using Confluence Cloud. I created a "Welcome" page and set it as the default site homepage several weeks ago. All was fine.

Now twice today, I noticed that the Welcome page was no longer the default site homepage, and no longer appeared on the main navigation bar.

I went back into the "Further Configuration" settings and changed the site homepage back to my Welcome page from the dashboard.

Any idea what could be causing this?


Answers:
author: Kristi Smith
body: Anyone else who is experiencing this issue, please add your report to this ticket:

[https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required\&error_description=Login+required\&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff](https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required&error_description=Login+required&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff)


author: Kishan Sharma
body: Nic has correctly mentioned what could have caused this. It might be possible that this event is not captured in Audit log, but worth checking it. So please view your [Audit log](https://support.atlassian.com/confluence-cloud/docs/view-the-audit-log/), filter it to see what actions have been performed in your space and by whom.

comments: author: Kristi Smith
body: It has since been acknowledged as an issue:

[https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required\&error_description=Login+required\&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff](https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required&error_description=Login+required&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff)


author: Kishan Sharma
body: wow, so you have found a bug :)


author: Nic Brough -Adaptavist-
body: Only humans (with admin rights) can change that setting. Although it is very easy to accidentally reset while you're in that screen.

You'll need to talk to your other admins and ask them not to mess with it (or at least check the setting before they confirm any changes in there)

comments: author: Kristi Smith
body: Atlassian has since confirmed that it is an issue not caused by humans:

[https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required\&error_description=Login+required\&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff](https://jira.atlassian.com/browse/CONFCLOUD-72748?error=login_required&error_description=Login+required&state=cb0dff6d-4bf0-4452-a05d-38f757fbf1ff)


Tags: cloud

confluence-cloud