youngmon/atlassian-qna huggingface dataset:
LTS downgrade
Asked by Jacque Coleman:

Our current Data Center version is 8.9.3. Due to the recent vulnerability, should we downgrade to LTS version 8.5.15 or upgradet to 9.0.3?


Answers:
author: Jim Knepley - ReleaseTEAM
body: Strictly from a security standpoint, I don't think it matters since both versions 8.5.15 and 9.0.3 are [listed as "fix" versions](https://confluence.atlassian.com/security/security-bulletin-september-17-2024-1431249025.html) for the two latest DoS vulnerabilities.

The biggest reason I use LTS releases is for plugin compatibility. If your installed plugins work with version 9, you should be fine either way.

comments: author: Jacque Coleman
body: Thanks for your insight here, Jim. I was mostly concerned with "downgrading" our level verses jumping to a 9.x level... Wondering which would be easier. If we need to worry about plugins, then I'm assuming downgrading to the LTS might be a better idea for compatibility. Thanks again!


Tags: confluence-data-center

confluence-server

data-center
Tool to import questions
Asked by Shyamala. Dhakshinamurthy:

Is there a tool that can be used to import the questions, answers and topics from a CSV file.


Answers:
author: AhmadDanial
body: Hi there, Shymala.

The suggestion to have such tool was raised before and being tracked in the following suggestion below:

* [CONFSERVER-51723: Exporter / Importer for Confluence Questions](https://jira.atlassian.com/browse/CONFSERVER-51723)

**Side note** : If you are on Cloud instead, please refer to [this link](http://jira.atlassian.com/browse/CONFCLOUD-51723)instead.

As of now, I would suggest you to add yourself as a watcher to the ticket and share any thoughts that you have on the importance of having this feature in Questions for Confluence.

If you have any other concerns that you would like to address, feel free to let me know.


Tags: addon-com.atlassian.confluence.plugins.confluence-questions
Questions - Slack notification
Asked by Jay:

Is it possible to broadcast a question to a Slack channel when it is asked?

Thanks in advance, Jay


Answers:
author: Shawn C
body: Hi Jay,

Unless you're using the Cloud Version of Confluence, there's not a native integration with Slack. If you are on Server and are utilizing one of the many 3rd Party integration options, you might want to engage with them to see if they have a way to display Question posts in your Slack Channels.

If using the Atlassian Confluence Cloud, we do have a [Slack Bot](https://confluence.atlassian.com/pages/viewpage.action?pageId=956709523) however it's only notifying us of changes to Pages and Spaces; there is a Feature Request open to bring in functionality that'll notify us when a Question is Asked: <https://jira.atlassian.com/browse/CONFCLOUD-62535>

If you have any other questions about this, please let me know.

Regards,  
Shawn

comments: author: Mariano matayoshi
body: [@Shawn C](/t5/user/viewprofilepage/user-id/502249) Hi,

What's the status on that Feature? The link that Ticket is not working.

Cheers
How is the Questions Rest API URL formatted?
Asked by Caleb Kirksey:

This curl is working to the Confluence API:

```
curl -D- \
 -u username:api_token \
 -X GET \
 -H "Content-Type: application/json" \
 https://company_domain.atlassian.net/wiki/rest/api/content?title=Bot+Test
 &spaceKey=ckirksey&expand=history
```

..but the curl to the Questions API returns a page not found:

```
curl -D- \
 -u username:api_token \
 -X GET \
 -H "Content-Type: application/json" \
 https://company_domain.atlassian.net/wiki/rest/questions/1.0/question?limit=10
```

This seem inconsistent with the [documented](https://docs.atlassian.com/confluence-questions/rest/index.html) example URL:

```
https://extranet.atlassian.com/rest/questions/1.0/question?limit=10
```

Do you know what's going on here?


Answers:
author: Shawn C
body: Hi Caleb,

Apologies for the inconvenience but the Questions for Confluence API has been removed due to infrastructure changes within the Atlassian Cloud Environment; more information about this change can be found on this Blog Post: <https://confluence.atlassian.com/questionscloud/blog/2017/05/cloud-infrastructure-changes>

If you have any feedback, we're collecting your comments and concerns about these changes here: <https://jira.atlassian.com/browse/CONFCLOUD-54781>

I've also reached out to one of my PM Contacts to see if we can get an update on both the Feedback ticket and Blog Post.

If you have any other questions regarding this issue, please let me know.

Regards,   
Shawn

comments: author: Caleb Kirksey
body: That's sad to hear. Thank you for responding and letting me know.


Tags: api

atl-adm

curl
Moving Questions for Confluence from cloud to server
Asked by Tracy Teague:

We are moving from cloud to server and I see in the documentation for Questions for Confluence that there is no formal way to migrate this addon's data.

Does a workaround exist in any form (python script / API?)?

We have some 300 questions we would like to maintain if at all possible.


Answers:
author: Ting _Chiou Ting Teh_
body: I don't have much knowledge about the API/SDK of Questions, but I found this document:

* [Confluence Questions REST Resources](https://docs.atlassian.com/confluence-questions/rest/index.html)

Hope this could help


Tags: migration

server
How to create a Reportt of all questions (for a space) including the (top) answer
Asked by Ronald Ikes:

The "question List" Macro only displays a list of questions and to read the answers you have to follow the link.

For a fast overview and knowledge Article I want to crate a list of the question \*incl\* the answer.


Answers:
author: Victor Mutambuki
body: Ronald,

Label all your question articles then use the [Content by Label Macro](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=2ahUKEwjnys3azoXdAhVM04MKHaypCNUQFjAAegQIBBAB&url=https%3A%2F%2Fconfluence.atlassian.com%2Fdoc%2Fcontent-by-label-macro-145566.html&usg=AOvVaw3-WYdOQq2LnlMeJRPbPgmz) to pull them.

Victor

comments: author: Ronald Ikes
body: mmh, the content by label does not show anything .

I have the following "Question section" with questions labeld as "epic" but nothing is displayed in the content by label section.

Guess these questions (plugin) is something special?

![questions.png](https://community.atlassian.com/t5/image/serverpage/image-id/30870i7D40FF93875C4FFA/image-size/large?v=v2&px=999 "questions.png")![content_label.png](https://community.atlassian.com/t5/image/serverpage/image-id/30871iEB6C46B7A0D075FE/image-size/large?v=v2&px=999 "content_label.png")
Can I convert a page into a question?
Asked by Gustavo Chaves:

Is it possible to convert a standard Confluence page into a Question?

We have several pages populated with questions and answers, in spaces we used as FAQs.

It would be very handy to be able to convert them into questions automatically.


Answers:
author: Shannon S
body: Hi Gustavo,

This is not currently possible, but I have raised a feature request for it below:

* [CONFSERVER-56247](https://jira.atlassian.com/browse/CONFSERVER-56247)

Please comment on it with your usage case and vote in order to show your support for such a feature.

Thank you!

Regards,

Shannon

comments: author: Gustavo Chaves
body: Thank you, Shannon. I'll comment on that issue.


author: Shannon S
body: Great, thank you for your support!

Shannon
adding a question to a space
Asked by david dicocco:

i am new to this and create a space. i want people to be able to add questions to the space but i dont see how to do that. the help doesnt seem to be correct. or at least it doesnt represent what i am seeing when i am inside of my space. any help would be appreciated


Answers:
author: Mikael Sandberg
body: Have you subscribed to/installed Questions for Confluence?

comments: author: david dicocco
body: I have not and cannot figure out how to do that. tried looking for it but cant seem to find the right help


author: Mikael Sandberg
body: Are you using Confluence Cloud or Server? You can add it by going to Find new add-ons under Confluence Settings and search for it there.


author: david dicocco
body: cloud I believe.

i am in the space settings. is it there?


author: david dicocco
body: forget that last question. i was in the wrong settings area


author: david dicocco
body: i found it and installed it. thank you
How do I query for all questions related to a topic through REST?
Asked by Travis Bennett:

We respond to requests from many vendors who often ask the same questions, but we don't provide them access to our Confluence instance. I would like to add a 'vendor' topic and then extract those questions, with our already generated answer to provide to the vendor.

Is there a better solution to extract a subset of questions?


Answers:
author: AnnWorley
body: Hi Travis,

I think REST is a good way to extract just the questions from the designated vendor topic. Here is the REST doc for Questions: [Confluence Questions REST Resources](https://docs.atlassian.com/confluence-questions/rest/index.html)

It looks like you can do a GET using the topic ID mount point:

```
/rest/questions/1.0/topic/{topicId}
```

Here are more details:

[/rest/questions/1.0/topic/{topicId}](https://docs.atlassian.com/confluence-questions/rest/resource_TopicResource.html#path__topic_-topicId-.html)

Thanks,

Ann

comments: author: Travis Bennett
body: Hi [@AnnWorley](/t5/user/viewprofilepage/user-id/502040),

I had found that, but that only provides me the details of the topic, not the questions related to that topic.

{code}

{

"id": ,

"idAsString": "",

"name": "",

"description": "",

"avatarDownloadPath": "",

"url": "",

"featured": false,

"isWatching": true

}

{code}

I was wanting to get the questions for that topic.


author: Berry Kersten
body: Hi [@Travis Bennett](/t5/user/viewprofilepage/user-id/604914) I'm facing the same issue.

Currently I'm experimenting with the following URL, but it does not show all details of the questions

```
https://community.test.uniface.com/rest/questions/1.0/questions?pageSize=100&topicId=27918392
```

My use case is to query on a topic (id) that's results in all questions and answers

Just curious: have you found a solution?


Tags: rest-api
Report Inappropriate Content - Flag for Moderator
Asked by greg varela:

We have the Server version of Questions in our corp.   
I believe we might have an older version of Questions as I don't see a way to flag a Question for Moderation.   

In the Atlassian Cloud (this site), there is an ellipse next to a question "Show Option Menu" --\> "Report Inappropriate Content". Is this a feature in the Questions add-on Server version?  
If so, what version enables this?   
Thanks!  


Answers:
author: Mikael Sandberg
body: Hi Greg,

Welcome to the Atlassian Community.

Atlassian Community is not using Questions for Confluence, it is built on Lithium which is an online community software.
Confluence Questions for small group of users
Asked by Jonathan Creamer:

Is there a way to enable Confluence Questions for smaller subset of confluence users?  

i.e. we may only want to enable it for engineering even though we have lots and lots of other users we pay for Confluence access to.

Thanks!


Answers:
author: Kimberly Deal _Columbus ACE_
body: [@Jonathan Creamer](/t5/user/viewprofilepage/user-id/1614961) Questions for Confluence is licensed as a standard add-on/application, which means you do have to buy the tier for the number of active users you have in Confluence.

Always a bit of trouble when only one group wants to use an add-on. I have seen other companies have two instances of a product, so that they can keep the prices down on things like that, but then you have to maintenance two separate instances, that can't fully be linked. Bit easier with Confluence than Jira though.


Tags: confluence

confluence-server

server
Changing user asking question
Asked by Marc Keil:

Is it possible to use Questions for Confluence and ask for another user?

Use Case: We have "Meet the Admins" meetings, where users might ask questions and admins answer them. It would be great if we could ask a question in the name of the user and fill out the answer right away.

Best regards,

Marc


Answers:
author: Fabienne Gerhard
body: That's interesting - I would love to have something like that.

We created a user question who posts all questions that comes in via email - or is it important that you have the name of the user?

We found out that it is more comfortable for users when they know that there name won't be shown. And the question-admin that posts the questions can choose the right topics more easily.

I will watch this topic because I would also love a better solution for that.
How can I list all users who are watching "all questions" in a Confluence Server instance?
Asked by Rickard Hedlund:

I would like to list all users who are watching all questions, how can I do that?  
With "watching all questions" I mean users who pushed the *Watch all* button on the Questions tab.


Answers:
author: Mumo Systems
body: Rickard,

Welcome to the community.

Please see link below on how to manage watchers.  
<https://confluence.atlassian.com/doc/manage-watchers-218271870.html>

Victor

comments: author: Rickard Hedlund
body: Thank you Victor,

The link unfortunately doesn't cover my use case since my question isn't connected to a post, page or space.

I got the add-on "Questions for Confluence" installed in my Confluence and there is no 'Manage Watchers' dialog when you press "Watch all" button on the Questions tab.

I can list all users who watch a specific topic and edit them through the UI and I can list all users who watch a specific question using a SQL-query, but I can't seem to find how I can list all users who watches "all questions".
Questions doesn't notificate Hipchat when a questions is created
Asked by Nicholas Cassano Bairros:

Hello guys!

Did you pass to something like this? My configurations of notifications are all good. I can't create a bug on Confluence Server project at Atlassian, so I'm creating a questions here.


Answers:
author: N?gila Marques
body: Hi Nicholas,

Would you mind sharing with me a screenshot from HipChat's configuration within Confluence? Do you see the option to receive Confluence questions in rooms? Also, can you configure it per room?

Thank you!


Tags: hipchat
Can I use Questions in the Confluence App?
Asked by Jill Long:

I am using Confluence and Questions for Confluence. I have the Confluence Cloud app installed on my Android device and can access documents and blog posts but not questions. Is it possible to both ask and answer questions on the Confluence app?


Answers:
author: Shannon S
body: Hi Jill,

Not currently, but we have a case below gathering interest for Questions on mobile. Have a look and please provide your input on how it would be useful for you!

* [CQ-1833](https://jira.atlassian.com/browse/CQ-1833) Confluence Questions in Mobile

Regards,

Shannon

comments: author: Jill Long
body: Thanks for your ans![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/24480iFEE55D6D64EDB2F6/image-size/large?v=v2&px=999 "Capture.PNG")wer, but I'm unable to go to the link:


author: Shannon S
body: Hi Jill,

Sorry for the delay. I wanted to speak to the Mobile team about this. I wasn't aware that issue was blocked now from public view since it's no longer being tracked.

Feedback is now being tracked via the app, and they let me know they are currently working hard to determine which macros they can develop to work with the app, including the Questions add-on.

Their suggestion is to send feedback via the app (shake to send feedback) and this can be included in their backlog.

Thank you for your understanding!  
Shannon


Tags: app

mobile
Question for Confluence Voting
Asked by Mark Naumowicz:

Vote up doesn't work, how do I fix this?


Answers:
author: Giuliano C.
body: Hey Mark,

Similar to other Question threads (e.g. <https://community.atlassian.com/t5/Questions/Why-can-t-some-users-VOTE-on-an-issue-when-others-can/qaq-p/31523> / <https://community.atlassian.com/t5/Confluence-questions/Votes-not-showing-up-in-Confluence-Questions-on-Wiki/qaq-p/271207>), we might be having different issues or facing an expected behavior (points/votes for the reporter of the question). To better help you, may you specify if the feature is simply not doing any actions or if there is an error related to that?

If there are no actions, check if it happens with different questions/posts, if you are the reporter and also, the same effect in different browsers.

Hope it helps you!
Unlimited upvotes for a response
Asked by 115419979:

Is there a possibility to give multiple votes per answer? Now every user can only upvote/downvote once.


Answers:
author: Fabienne Gerhard
body: Hi [@115419979](/t5/user/viewprofilepage/user-id/1308879)

why would you make it possible to upvote unlimited times for an answer? You can give one upvote for each answer you found meaningful.

comments: author: 115419979
body: We want to upvote something every time a specific answer is used for a certain problem. This way we can 'monitor' the solutions/answers.


author: Fabienne Gerhard
body: Ok that sounds like an idea - but when one user used the specific answer to solve the problem -\> gives upvote -\> ok

The user who upvoted the answer because it helped him/her, is confronted again with the same or similar problem - he/she already knows the solution because he/she solved the problem before.

Maybe the user should than just write a comment to the useful answer that he/she could solve the similar problem and describe the problem -\> would be helpful for search.


author: 115419979
body: I understand your way of thinking but that isn't a solution in our situation. We use the questions/answer system to provide information to the Support team. If it is possible to provide multiple upvotes we can also monitor the occurrence without counting the number of comments.
Confluence Server Questions
Asked by dosjots:

How can we restrict questions to a single space? I understand that questions are site wide but that is so large users can loose context. Is there a way to limit questions just to a single space? Only think I can think of is to ensure that EVERY question has a common tag so you can query/filter that population of questions. Any other ideas/workaround?


Answers:
author: AnnWorley
body: Questions can be created in spaces or be non-space specific. Please see the strategies described in [Integrate questions with your spaces](https://confluence.atlassian.com/questions/integrate-questions-with-your-spaces-407724495.html):
> Confluence organizes its content in spaces. Questions recognizes that some content should be available anywhere - so questions can be created outside spaces and organized just by topic, or asked inside a space, to inherit space permissions and keep things together.
How to get statistics for questions on cloud?
Asked by Sara Ljung:

Anyone with ideas on how to monitor usage and statistics for Questions when on Cloud? I know that with server hosting you have a dashboard and other features that are very helpful for admins.

Also heard that there is something in the road-map for Cloud but that won't help me now.

Is there anything besides google analytics that can be recommended?

Thanks!

/Sara


Answers:
author: Martin James
body: If you was using the Confluence Server i'd say this would be quite easy. Cloud on the other hand is a bit different as you won't be able to directly access the Database.

You could use the [SQL Connector](https://marketplace.atlassian.com/plugins/com.playsql.sqlsaas/cloud/overview) add-on to pull the stats you need.


Tags: cloud

confluence-cloud
Is there way to import an existing FAQ into questions
Asked by Pramod Akkarachittor:

We have a lot of excel based FAQs with questions and answers.

I was wondering if you can suggest way to import that into questions for confluence as questions and answers instead of typing them out one by one.


Answers:
author: Suren Raj
body: Hi, Pramod.

I'm afraid at this time, Confluence does not have native support to import excel file to confluence questions.

comments: author: Pramod Akkarachittor
body: ok thank you
No images displayed for anonymous users in questions asked in a space
Asked by benoitries:

Hi,

We have the following issue:

When asking a question ++in a space++ with an attached image to the question.

- If the user is logged in, the text and the image of the question are visible

- if the user is logged out, only the text is visible . the image is not visible "Unknown Attachment".

Strangely, when asking a question ++not in a space++ with an attached image to the question. It works OK in both cases (user logged in, or not)

Note that indeed the permissions to view Questions in Confluence are given to anonymous users.

This is a blocking issue, we don't have any workaround.

Thanks for your help


Answers:
author: Shannon S
body: Hello Benoit,

I believe this may be related to the following bug:

* [CONFSERVER-47592](https://jira.atlassian.com/browse/CONFSERVER-47592)

I'm working on testing a workaround, so could you please confirm your Confluence and Confluence Questions versions?

Thank you!  
Shannon

comments: author: benoitries
body: Hello Shannon,

yes, this seems exactly related to the bug you mention.

Here are the versions installed on our server :

Confluence v6.2.1

Confluence Questions v2.5.5

thanks !

Beno?t


author: Shannon S
body: Beno?t,

I tested this even in the newest version 6.7.1 and it doesn't appear there's a workaround besides the one that you discovered by asking a question outside of a space.

I would recommend voting on the bug that I sent above since this helps keep track of the number of users who have run into the issue. Please also comment there with your findings.

Thank you for your understanding.

Regards,

Shannon


Tags: addon-com.atlassian.confluence.plugins.confluence-questions

confluence