youngmon/atlassian-qna huggingface dataset:
Changed Base URL and now can't connect.
Asked by Sean McIntyre:

I installed Confluence 4.3.5 on a Windows \& system with a PostgreSQL 9.0.11 DB. Everything worked fine as localhost:8090. I changed the Base URL from the Admin panel in the UI (<https://seanswiki.dyndns-wiki.com>). Now I can't seem to connect at all. What do I do? What I want when I finish is a URL of <https://seanswiki.dyndns-wiki.com> (port 443?).

Can you help me with some step-by-step instructions?

What files do I need to modify? Where are they located? What elements in the files?... etc??


Answers:
author: Sean McIntyre
body: My internet host at home is ATT U-verse and they use a 2-wire gateway which has it's on firewall. Turns out that what I needed to do was poke a port 80 hole for my server machine. Once I did that everything was fine.

When you install Confluence on a server at home and it's behind an ATT gateway/firewall make sure that you have opened the appropriate port(s) on the firewall. Some firewalls may require that you open the port(s) for a specific machine (internal IP address).


author: Sean McIntyre
body: Thanks for all the great answers. However, none of them were the solution.

My internet host at home is ATT U-verse and they use a 2-wire gateway which has it's on firewall. Turns out that what I needed to do was poke a port 80 hole for my server machine. Once I did that everything was fine.


author: Vishnukumar Vasudevan
body: In order to access Confluence via https, you have to edit the server.xml to connect to 8443.

Please refer this [document](https://confluence.atlassian.com/display/DOC/Running+Confluence+Over+SSL+or+HTTPS#RunningConfluenceOverSSLorHTTPS-Step2.ModifytheServerConfigurationFileinyourConfluenceInstallation)


author: C. Faysal
body: Hi. Your confluence still responds on localhost:8090 right?I wonder why you use a dyndns. You host your confluence at home ?You will need a vhost or proxy config to tell the webserver where to route the request and make your confluence answer to it


Tags: base-url
Return Sprint Name
Asked by Richard S:

Is it possible to display the sprint name (from JIRA / Greenhopper) within Confluence via the JIRA Issues macro?

I am able to return the sprint id, but that is not really descriptive to the business users in the company. =)


Answers:
author: Roald Bankras
body: There's an open issue.

[Display the Sprint Name for items in the JIRA Report](https://jira.atlassian.com/browse/CONF-33651)

You can place a vote to improve priority.


author: Louis Hallee
body: This was raised a while ago, is there a resolution? Displaying the Sprint name in Confluence is very important.

comments: author: Steve Sweales
body: No answer as of yet :-(


author: Renjith Pillai
body: It is not possible at the moment, as the custom field Sprint stores only the numeric value of the Sprint name and the actual Sprint name is stored in the GreenHopper active object tables.

Will it help if you use the GreenHopper gadgets in Confluence, instead of JIRA Issues macro?


author: LuizA
body: Hello Steve,

In a first moment I'm not sure if this is possible but to better help you with this question I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and so we can perform a better investigation to see if there's a way to achieve this goal that you need.

Cheers,

LJ.


Tags: jira

jira-software

sprint
Confluence behind Apache mod_proxy with setup similar to Stash
Asked by Andrei [errno]:

would like to setup : <http://confluence.example.com>

from Stash docs:

<https://confluence.atlassian.com/display/STASH/Integrating+Stash+with+Apache+HTTP+Server#IntegratingStashwithApacheHTTPServer-Step1:ConfiguretheTomcatConnector>

```
scheme="http"proxyName="stash.example.com" proxyPort="80"
```

with mod_proxy setup :

```
ProxyPass        / http://localhost:7990/ connectiontimeout=5 timeout=300ProxyPassReverse / http://localhost:7990/
```

has someone been able to configure Confluence the same way? I am aware of <https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>

just wondering - why is it using different instructions? something in Confluence that prevents this way?


Answers:
author: Adam Laskowski
body: Create separate VirtualHosts and use a NameVirtualHost declaration at the top. Try something along the lines of:

```
NameVirtualHost *:80&lt;VirtualHost *&gt;    ServerName confluence.example.com    ProxyRequests Off    ProxyPreserveHost On     &lt;Proxy *&gt;        Order deny,allow        Allow from all    &lt;/Proxy&gt;         ProxyPass / http://localhost:8090/confluence    ProxyPassReverse / http://localhost:8090/confluence            &lt;Location /&gt;        Order allow,deny        Allow from all    &lt;/Location&gt;&lt;/VirtualHost&gt;&lt;VirtualHost *&gt;    ServerName stash.example.com         ProxyRequests Off    ProxyPreserveHost On     &lt;Proxy *&gt;        Order deny,allow        Allow from all    &lt;/Proxy&gt;         ProxyPass / http://localhost:7990/stash connectiontimeout=5 timeout=300    ProxyPassReverse / http://localhost:7990/stash         &lt;Location /&gt;        Order allow,deny        Allow from all    &lt;/Location&gt;&lt;/VirtualHost&gt;
```

comments: author: Andrei [errno]
body: thanks - my tools live on separate servers. will fight it a bit more and report back :)


author: twong_atlassian
body: Not really... Truth be told, it's a case of different people in different teams wrote different docs. Are you having issues with the configuration?

comments: author: Andrei [errno]
body: yes, straigtforward attempt to mirror Stash's instructions did not work for Confluence, but worked for JIRA. well - will try again. thanks!


Tags: apache

mod_proxy
OnDemand version of Confluence is ahead of stable downloadable releases rendering backup/import impossible
Asked by James Ford:

Atlassian OnDemand can only import Confluence space backups from the same major version of Confluence. The current Confluence OnDemand version is 5.0, so backups can only be imported from Confluence 5.0.x. The current stable version of downloadable confluence is 4.3.5. How can get my data from local confluence version 4.3.5 to the ondemand version of 5.0?


Answers:
author: James Ford
body: You can find the latest copy of the on-demand version of Confluence here: <http://www.atlassian.com/software/confluence/download-od>


author: Abdulrazaq Mohammed Ali Omar
body: Hi James,

That's correct, but to work around that you can either upgrade your Confluence to the same version of Confluence OnDemand. But better do that on a separate instance, more detailed info is available in [this documentation](https://confluence.atlassian.com/display/AOD/Importing+wiki+data).

Hope it helps
Why personal profile is not updated in Confluence after renaming a user?
Asked by Tsol:

Hi everybody,

in Confluence we are using Jira for User Management. After renaming two users i have see the following weird behavior. Although Full name is updated after synchronising the directories, the personal profile is not updated. I can see that from the quick search box. When typing the new full name there is now suggestion but when i'm typing the old full name there is a suggestion of old user profile.

Any ideas how to update personal profile?

Happy holidays

Cheers,

Kostas


Answers:
author: GuilhermeA
body: Hello Kostas,

If you mean by rename, change the actual username, then it won't take effect.

Profiles are stored in table OS_PROPERTYENTRY, and follows as CWD_%username%. This is where Confluence keeps its profile, so if a user has a different username, it is a new user. Basically that.

If it references the old profile, might be due the common name, and therefore why it pick up the old account.

Hope this helps!

Cheers,

Guilherme

comments: author: Tsol
body: Hey Guilherme,

nope i didn't change the username. I have just changed the Full Name of user. The username is the same. Is very strange that in the search box there is no result for the updated Full Name only for the old one.

It references the old profile but when you click it, redirects you to the Updated profile. New Full Name is tottally different from the old one.

Cheers,

Kostas


author: GuilhermeA
body: Then in this case might be cache. You could try going in the Cache menu, Browse \> Confluence Admin \> Cache Statistics, and then Flush all, its also worth trying to re-sync with JIRA.

Cheers,

Guilherme


author: Tsol
body: Hey Guilherme,

finally it was cache case.

Thanx for you help.

Cheers,

Kostas


author: Tsol
body: To be more precise. User profile is updated, but in the search box if you type the new full name there is no suggestion. If you type the old Full Name you have a suggestion and if you choose it redirects you to the updated user profile


Tags: user-management
Trash is not visible. How to make Trash visible?
Asked by Bernhard Lauber:

Hi,

I am Space Administrator, and I cannot find "Trash"? What can I do?

Thanks, Bernhard


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Hi Bernhard,

Go to any page in the space and choose **Browse** \> **Space Admin** . Click **Trash** from the left panel

*You need to be space admin to perform the above.*


Tags: cloud

confluence-cloud

delete
[Balsamiq Mockups] mockup queries
Asked by dhaval soni:

I have just gone through the Mockup documentation and enabled the trial version for Mockup.

Now, I have couple of queries as below:

1. When i write {mockup} in comment area under confluence part, then i can see a link as Click here to create a UI mockup.

By clicking on link, it gives me an error page instead of redirecting to editor. System error is fire.

Please let me know for resolving this issue.

2. In confluence part, How to see the all created mockup images's name ? So, it can be use reuse in another comment.

At present, I can see the created mockup under top of the screen in confluence project space. But unable to see it's name.

Please share your comments.

3. In confluence part, How to share the mockup images among the multiple project space ?

Also, how to use the already created mockup images under Jira project issue ?


Answers:
author: dhaval soni
body: As found,

for point 1,

As communicated with mockup support, it is an bug and need to add image though conflucne space instead of comment. and use added image through {markup:mockupName} and also for editing image follow though conflunce space image edit link instead of editing in comment area.

for point 2, 3,

To share the image, have to share it through import/export option in mockup editor.

it is not possible to see all mockup names.


Tags: mockup
Can I require a password for anonymous users?
Asked by Joshua Lindquist:

I'm currently evaluating Confluence. I've been playing with it for a couple of days and I love what I've seen so far.

I'm testing Confluence on a personal laptop just using localhost, but my understanding is that a "real installation" is always going to have a public address available from any computer. Is that correct?

We would be using Confluence for internal use only, and there are only a handful of people (probably 4) who would ever need to edit the information. However, there are other people who need to read the information.

Is it possible to only set up user accounts for the people who need to edit, but still allow others within the organization to view the files anonymously - without the files being available to the general public?

**Basically, I'm asking if you can password protect Confluence as a whole without always requiring a user to log in.**

We're a small team, and honestly the team is unlikely to grow past the 10 user mark in the near future, but thinking ahead I'd like to know what is possible. I'm hovering just below 10 possible users right now, and the cost jump between 10-11 users is rather substantial (getting anywhere near 25 users is extremely unlikely)

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: The crux of this is "no", because for security, you need to know who someone is, which means they need to log in before you can work out what you can or can't let them do. Anonymous access, by definition, means "anyone can do this without identifying themselves". Your statement "protect something without requiring a login" is a self-contradicting concept - the very fact someone has to enter a password means they're logging in (even if you bypass any need for an actual user name)

One really simple way around this would be to have a dummy user called "readme" or something like that, and you give the username/password to everyone you want to have "anonymous" access. The account wouldn't have write access to anything.

However, a better solution might be to use your network to simply block access from outside your corporate network, and allow full anonymous access (again, read-only)


author: Andy Brook [Plugin People]
body: No, an 'account' that you can login with takes a seat, you cant authenticate anonymously in Confluence.

You could achive the same ends by putting Confluence inside a basic-auth protected area and require everyone to key a user/password in order to access the system, actual users of Confluence would then need to enter a separate id/pass to becode editors, may be ok for a small number of users.

- <http://httpd.apache.org/docs/current/howto/auth.html>


author: Vishali
body: There is a plugin called 'Security and Encryption'. Give it a try to see if that is what you need.
Upgrade from 3.5 o 4.3.3 failed - Missing logininfo table
Asked by Brad Lackey:

We are trying to upgrade our Confluence installation and rand into signifigant problems. This is hosted on Solaris with MySQL 5.5. We used the .zip file download, changed the conflience-init.properties and copied the JDBC driver. The problem is that wene we started the new instance, we geat an exception that the logininfo table is missing.

After brief searching, I wonder if this is a new table created after the upgrade?

What I didn't notice is where Confluence updated the schema/table info. How does this get triggered on a standalone install?


Answers:
author: Brad Lackey
body: It turns out that the upgrade instructions are correct! You must have installed your valid license befre doing the upgrade. After putting in my new license, all is well.


author: Jobin Kuruvilla [Adaptavist]
body: Could this be due to case sensitivity? Is the table there?

<https://confluence.atlassian.com/display/CONFKB/Upgrade+Fails+%27java.sql.SQLException+Table+confluence.BANDANA+doesn%27t+exist%27+Due+to+Case+Sensitivity>


author: Bryce Johnson
body: ***Did you make sure that you didn't upgrade from 2.5 straight to 4.3.3?***

I had a problem upgrading from Confluence 3.3.1 to Confluence 4.2.X. I had to do it in multiple upgrades. Please make sure you do the right steps there. I had to **first upgrade to 3.5.17** and when I did that I didn't have a non-crowd site admin user. **Second upgrade was to 4.0.7**.

So please try to review the upgrade notes found here:

<https://confluence.atlassian.com/display/CONF43/Confluence+3.5+Upgrade+Notes>

<https://confluence.atlassian.com/display/CONF43/Confluence+4.3+Upgrade+Notes>

<https://confluence.atlassian.com/display/CONF43/Confluence+4.3.2+Upgrade+Notes>

Here's a couple snippets from my support issue:

I then upgraded to 3.5.17. But alas, I couldn't login and couldn't create an non-crowd internal directory admin user (in 3.3.1) so I had to hack my database with:<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

After that upgrade I went to 4.0.7:

I then had to upgrade to 4.0.7, though 4.2.X was advertised upgrade path, because of crowd data issues.

You should then be able to upgrade to 4.3.X (at the time 4.2.X was only available).

comments: author: Brad Lackey
body: It was actually 3.5 I typod' the subject. Thanks though.
exporting a confluence page with gliffy diagrams causes a 'down for maintenence' screen to appear
Asked by David Kanenwisher:

I have a page in Confluence with two gliffy diagrams. When I try to export the page to PDF using the command under the 'Tools' button my browser loads for a few minutes then the Atlassian 'down for maintenence' screen appears and my PDF never gets generated.

When this first happened I thought Confluence had completely crashed. It turned out I was able to return to Confluence using my OnDemand url. Then continue using Confluence as usual, as long as I didn't try to export that page as a PDF.


Answers:
author: AlysonA
body: Thanks David, if it's happening to a single page, I'm suspecting that the Gliffy plugin may be conflicting with another macro being used in this very same page. Can you see anything suspicious in the atlassian-confluence.log?

You can do a quick test by removing some of the macros being used in the page and attempt an export again.

comments: author: David Kanenwisher
body: I have the on demand JIRA and Confluence, how do I look at the log file?


author: AlysonA
body: Hi David,

Is this happening to all pages that have Gliffy diagram(s)? If so, there may be an issue with the plugin version perhaps, can you try upgrading it if possible to see if the problem persists?

Alternatively, you may wish to contact [Gliffy Support](https://marketplace.atlassian.com/plugins/com.gliffy.integration.confluence/version/100/support) to see if they have opened any known bug regarding this behavior.

Cheers.

comments: author: David Kanenwisher
body: Currently, it's only happening on a single confluence page. I'll check with Gliffy support to see if they know anything about it.


author: Rodrigo Girardi Adami
body: Hi David,

Can you confirm this happens with only pages that contains Gliffy diagrams? If the issue only occurs with pages that contains Gliffy, this might be a problem with the plugin itself. In this case I suggest to open a ticket with Gliffy as they are the plugin vendor and can assist you better.

Otherwise, you might want to open a ticket to Atlassian support and we can investigate this issue.

Regards,

Rodrigo

comments: author: David Kanenwisher
body: I actually created this as a ticket with Atlassian support. When I did so the support system really wanted me to post a question on Atlassian Answers, so I thought I'd give it a shot. They've spent some time looking at it but no definitive answer has come out of it yet.
Suddenly garbage characters appearing in texts - ??????
Asked by Dee Elling:

Our 3.5 instance just started inserting garbage characters in random places, including page texts and space footers.

Such as ??????

Anyone see this before?

-Dee


Answers:
author: Daniel Borcherding
body: Hello Dee,

It looks like the encoding on your database may have been switched up recently?

<https://confluence.atlassian.com/display/DOC/Configuring+Database+Character+Encoding>

Did you recently move to a new database arcetecture? Did you make any changes before you started seeing this issue?

comments: author: Dee Elling
body: The outsourced agency claims they used the Confluence API to update LDAP/SSO functionality and therefore did not touch the database. Are there API calls that would have changed the encoding?

-Dee


author: Dee Elling
body: Found the culprit in some custom XML that had the wrong character encoding. Thanks for the pointer Daniel!

comments: author: Benn Ingersoll
body: @Dee Elling - I know this was 3 years ago, but any chance you would be able to elaborate on where you had custom XML with the incorrect encoding on it? We are still dealing with these ? characters and have exhausted a lot of paths trying to figure out what is wrong with our set-up.

Any help would be greatly appreciated. Thanks!


Tags: cloud

confluence-cloud
Unable do download *.vm attachments from confluence.
Asked by JamesS:

We have Velocity templates that we attach in Confluence. If it has a name \*.vw (wildcard), it uploads as type 'application/octet-stream' or 'application/x-upload-data' and when I click on it to download, I get a page with only '403 Forbidden nginx'. If I change the name to \*.txt, it's fine


Answers:
author: FernandoA
body: A ticket for this issue has been raised at: <https://jira.atlassian.com/browse/AOD-6292>

Cheers!


author: JamesS
body: This question pertains to OnDemand, and is not applicable here. I'll repost as OnDemand issue.


author: twong_atlassian
body: The situation suggests to me that you have an NGINX web server serving as a reverse proxy to confluence, and it has rules about what types of traffic it will pass through to Confluence as a security measure.

If you can bypass the proxy, I'd verify that the proxy is isn't at fault.

comments: author: JamesS
body: Sorry, this question applies to OnDemand. I'm closing this question and re-posting there.


author: Daniel Borcherding
body: Hello James,

That is an interesting behavior you are noticing. My best guess would be that as Confluence uses veloicty templates the application server is trying to render these templates you've attached rather than just letting you download them. I would be happy to file an improvement request on your behalf. It would present an interesting technical challenge for our developers to distinquish from a templete you are trying to render versus one you are downloading.

Please let us know what we can do to help.

comments: author: JamesS
body: Please, I would appreciate an improvement request filed.


author: Daniel Borcherding
body: Hello James,

I have dig a bit deeper into things and found that this may be an artifact of your ngix application server. Confluence as it ships does not appear to display this behaior. What happens if you right click the attachment as select "Save As" instead of just clicking the file.

This then seems like an application server issues and not a Confluence issue. Filing a feature request would be a moot point.

Please keep us up to date on your findings with save as.
Public vs private spaces
Asked by Chad Matejicka:

Was wondering if anyone knew how to make a space that was private now public and the same for reverse?


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: You can enable anonyoms access to the space you'd like to make public, and restrict the other spaces to certain users. Deatils are listed here:

<https://confluence.atlassian.com/display/AOD/Assigning+Space+Permissions>

Hope it helps


Tags: cloud

confluence-cloud
Integration of Oracle BPA Suite
Asked by Hans-Hermann Hunfeld:

Hi all,

one short question before step into christmas vcacation:

Is there any plugin/solution to integrate Oracle BPS suite into Confluence? Our company does business process modeling mostly in this tool, so it would be very helpful to have all that stuff on one place...

Thanks \& merry xmas,

Hans-Hermann


Answers:
author: LuizA
body: Hello Hans-Hermann,

I spent time some researching for an alternativa or some plugin to integrate Confluence with Oracle BPS suite but unfortunately this integration is not possible at this moment.

Merry xmas!

Cheers,

LJ.


author: Nic Brough -Adaptavist-
body: Define "integrate", and check the marketplace.

comments: author: Nic Brough -Adaptavist-
body: No, I had a look too, I couldn't see any. I'm not aware of any either.


author: Hans-Hermann Hunfeld
body: Marketplace doesn t offer any usefull plugins (or didn t i found them)?

Integration means basically that creating the diagrams in BPA suite and afterards make them available in Confluence (in the same way as Gliffy does). For further requirements i have to check the detailed requirements of my collegues, but perhaps someone did have the same task before?!