youngmon/atlassian-qna huggingface dataset:
emailing trello boards "email address invalid"
Asked by Phil Wilkinson:

I am running into an issue with e-mailing to trello.

I can do so from outlook but my business sytem MYOB gives me an error message "email address in invalid" I am told it is because the trello e-mail adress use non non standard character "+".  
Is there any way to amend the trello address' to take this out?


Answers:
author: Nic Brough -Adaptavist-
body: Sounds like your MYOB system is broken - a + in an email address is perfectly valid, but a lot of badly written code fails to handle it correctly (before I sound too smug about Atlassian/Trello getting that one right, they fail valid email stuff in other places)

There is not a lot you can do about this, other than swap to an email that does not have the + in it.

comments: author: Phil Wilkinson
body: definately a MYOB issue, although they are saying that a couple of the big ISP's cant handle commas and other symbols either...

I was just hoping there may have been a work around in Trello.
Tracking individual member's progress
Asked by Natasha Whiteside:

I have just started using Trello. I have multiple members on assigned to a list. Are the checklists assigned to each person? Will a list not reach 100% completion unless every member has completed the tasks on the checklist?


Answers:
author: Mike
body: Hi Natasha,

Members on the card containing those checklists are only assigned to the card as a whole, and not the checklists, so there's no correlation between members and the checklists. This means that 100% completion is only referencing the status of each checklist item, whether it's been checked or not, regardless of which member checked it. Any checklist item that is checked by one member will also be checked for all members.

comments: author: Kyle Raiche
body: [@Mike](/t5/user/viewprofilepage/user-id/1126328)

Is there an ability to create a checklist in confluence where the progress is by the individual not shared by each user?

This is not in Trello but just in a confluence checklist functionality!


author: Matthew N
body: Hi Natasha

Checklists aren't assigned to certain individuals. Once a checklist has all items marked as completed, the checklist will be shown as 100% completion, regardless of who checked the items.


Tags: member

track
How to remove Elegantt Power-Up data from Trello
Asked by Kenneth Downs:

I had the Elegantt Power-Up on some of my Trello boards. I noticed it is no longer a Power-Up for Trello or on my boards but there is still the Elegantt data message on all of my cards. Because Elegantt just disappeared, there is no way to clean the Elegantt data from my cards now. I'm using Firefox but I also removed the extension from Chrome. The only Elegantt thing I can access now is the Deadlines by Elegantt Power-Up but there is no clean data option when I activate that Power-Up so I disabled it. The only way I see to get rid of the Elegantt text on all of my cards is to recreate them as new cards and archive my old cards but that is absurd. What happened to Elegantt?


Answers:
author: Mike
body: Hi Kenneth,

Elegantt decided to change the direction of their Power-Up, so that's why you're no longer seeing their original Power-Up. Disabling the Power-Up and the extension, as you've noticed, will not remove that Elegantt data, but you can do that via the following link: <http://elegantt.com/trello/goodbye/>

comments: author: Kenneth Downs
body: The "clean" option they mention at the URL is not available because Elegantt removed the Power-Up from all boards. Therefore, one must manually edit all card descriptions to remove the text Elegantt inserted on all cards. That's slightly better than having to recreate all cards from scratch, but still time consuming for users. Thanks.


author: Mike
body: You shouldn't need the Power-Up to use their cleaning process---you can click on the blue button that says "Select the boards you want to clean" and then authorize your Trello account.

After that, you'll see a list of all your boards and you can check which ones you want to clean.


author: Kenneth Downs
body: Oh, I see, on the URL page itself. Thanks.


Tags: elegantt
Can I embed a Trello board in a Trello card and see activity of the embedded board from the card?
Asked by Michael:

I want to use Trello for portfolio management. In this use case, there would be a single board for the group's portfolio, and separate boards for each individual project that falls under the portfolio.

Let's say there are three projects the group is working on... the portfolio board would have each project listed out as its own card, and the card would act as both a summary of activity for the project board as well as be linked to the project board that tracks all of the project work. The summary on the portfolio card would ideally contain some sort of metadata regarding the embedded board, e.g. 57 cards, 23 "Done", 12 "In Review" and you can choose which labels or lists you want to see displayed on the summary card.

Is this possible through a plugin or business+ class? I looked at Collections and it sounded similar, but not quite. And I looked at Board Sync by Unito but that seems to be more 1:1 syncing and not aggregation/summary.


Answers:
author: Mike
body: Hi Michael,

This is partially possible! Using Related Cards, you can definitely create the portfolio board with cards to represent each project, and those cards can link out to the boards for each project: <https://blog.trello.com/related-cards-related-boards>

However, that won't have any metadata about the cards on those boards, and I'm not aware of any Power-Up that would enable that, unfortunately!
Trello overview board or swim lanes or restricted view
Asked by Phil Wilkinson:

I have trello boards in place for work stations within my factory.

i am looking to combine the into one over view if possible?

i have been looking at Kanban tool which has swim lanes.... can trello do this?

or can I build one large board for the whole factory but only have each work station view their particular lists?


Answers:
author: Michal Novak
body: Firefox and Chrome extension "Swimlanes for Trello" can emulate swimlanes in one board.


author: Mike
body: Hi Phil,

Unfortunately, Trello does not offer these options currently.

There isn't a good way to combine multiple boards into one board view, mostly because they may be structured very differently, so it's not so easy to display cards from different lists in a way that still preserves context. Trello also does not support swimlanes, or restricting views to particular lists---once a member has access to a board, they can view all cards on that board.

comments: author: Phil Wilkinson
body: thanks Michael.


Tags: board

overview

swimlane
Create a JIRA Issue in Confluence and directly assign it to an Epic
Asked by Viktoria Gassner:

Is there a way to assign a Jira issue that you create on Confluence directly to an Epic?Now I can only add the project, issue type, summary and description. But I would like to assign the issue to a specific Epic in a project right away.

Thanks for your help


Answers:
author: Jean-Philippe Comeau
body: Hey Viktoria,   

There is no out of the box way to create the issue and assign values to other custom fields or assign to Epics. One workaround could be having specific issue types that are automatically assigned to Epics using a Post-Function in the workflow.   

It's not the cleanest way, but it would get the job done.

I guess my question would be why are you creating those issues in Confluence instead of Jira directly?

comments: author: Kate Hanna
body: I would also like to be able to do this. We often have tasks that come out of meetings that we use Confluence tasks for. But it would be better if these were Jira tasks. People have two lists of tasks to look at - Jira tasks and Confluence tasks. If we could assign the Jira task directly to an epic straight out of Confluence, we'd stop using Confluence tasks and people would only have one backlog.

Essentially, we are using Jira for more than just development tasks - we're using it for the whole SDLC


Tags: cloud

confluence-cloud
Import Failing
Asked by Sam Turner:

A space export reimport is failing with the following message.

2021-01-27 11:59:38,299 ERROR \[http-nio-8090-exec-5\] \[confluence.util.zip.FileUnzipper\] unzipFileInArchive Entry \[exportDescriptor.properties\] could not be found in \[/var/atlassian/application-data/confluence/restore/Confluence-space-export-115352-18.xml.zip

The "exportDescriptor.properties" file is definitely there on the root with the required content.

Does anyone have any ideas?


Answers:
author: Alexis Robert
body: Hi [@Sam Turner](/t5/user/viewprofilepage/user-id/4239614) ,

this might be because of a permission issue or insufficient disk space, as described in the KB related to this error : <https://confluence.atlassian.com/confkb/xml-backup-restore-failed-with-the-zip-file-did-not-contain-an-entry-exportdescriptor-properties-in-confluence-300811533.html>

I would check the zip file permissions and owner first.

Let me know if this helps,

--Alexis

comments: author: Sam Turner
body: Hey Alexis,

Thanks for your response.

our Confluence service user is the owner of the .zip file and there is plenty of disk space available.


author: Alexis Robert
body: did you unzip and zip again the files ? I have had some issues with this when I was modifying content in the xml and reimporting, as the structure was not exactly what was expected by Confluence


author: Sam Turner
body: The ownership of the temp directory had been changed to root. This was the issue. The file was there in the .zip but the confluence service user had no access to write that file to temp for reading.


author: Alexis Robert
body: Good news ! Can you please mark the Answer as Accepted so that it's closed ?

Thanks !


Tags: confluence-server

server
cannot embed trello to a confluence page,
Asked by isabelle:

I saw that you can embed Trello boards to confluence pages but I do not seem to have that capability? Is it because I am using a corporate version based on our own company servers? Or because an update hasn't arrived for us yet?  

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: There's a couple of answers/explanations we could give here, but I do not want to give you the wrong one.

Can you tell us where you saw that you can embed Trello boards?


Tags: confluence-server

server

trello
I can see an irrelevant bracket in UI
Asked by Sarath Mohan:

![image.png](/t5/image/serverpage/image-id/127555i35BCB3FFEE2FF998/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Diego
body: Hello [@Sarath Mohan](/t5/user/viewprofilepage/user-id/4239565) !

Looking at the screenshot you gave us, it seems that you are using either Confluence On-premises (Datacenter or Server) or this is an older space in Confluence cloud and is still using our Legacy editor.

Either way, I was unable to replicate this parenthesis situation. With this in mind, I would like to ask you a few questions:
> 1. *Are you using Confluence Cloud or On-Premises (Datacenter or Server)?*
> 2. *Have you ever edited the page which you took the screenshot of?*
> 3. *Is that present if you create a new space?*

Let us hear from you!

comments: author: Sarath Mohan
body: 1) We are using **Confluence Cloud.**

2) Never. Not edited

3) i did'nt test.

But now it is not there. i think it resolved on update.

thank you !


Tags: cloud

confluence-cloud
Users are unable to see the space even after they are granted access
Asked by Lynn Seo:

My colleagues are unable to see newly created confluence space even after i granted them access to the space. Is there anyway I can troubleshoot this or request for some help?

Space: Ad Ops Knowledge Centre


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Lynn Seo](/t5/user/viewprofilepage/user-id/4239159) ,

Space permission are enabled to groups / individual users

does your collogues are in space level , which have permissions on the group.

Thanks.

comments: author: Lynn Seo
body: Hi [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998) thank you for your response! Yes, I've already set the space to no restrictions but my colleagues are still unable to search/see the space that I've created. And when I try to check space tools \> permissions \> edit permissions I receive this message (refer to ss) and am unable to proceed :(

![Screenshot 2021-01-28 094921.png](https://community.atlassian.com/t5/image/serverpage/image-id/127737i718C087C28611E2D/image-size/large?v=v2&px=999 "Screenshot 2021-01-28 094921.png")


author: KAGITHALA BABU ANVESH
body: Hello [@Lynn Seo](/t5/user/viewprofilepage/user-id/4239159) ,

i'm assuming that you using Confluence Server Version.

Please enter your Confluence login Password.

Thanks.
Error rendering macro 'gadget'. greenhopper-gadget-sprint-days-remaining/gadgets/greenhopper-sprin
Asked by estellayeung99:

I migrated from one Jira instance to another recently and I have the following error message.

greenhopper-gadget-sprint-days-remaining/gadgets/greenhopper-sprint-days-remaining.xml was not added to this Confluence instance yet

I have spent quite a bit of time trying to resolve this but unfortunately, not able to. A few suggestions in the community are outdated because it is now 2021 and configurations have changed in Confluence/Jira.

Your assistance to resolve this error is much appreciated.

Thanks!


Answers:
author: Diego
body: Hello [@estellayeung99](/t5/user/viewprofilepage/user-id/3922658) ! Here I believe you are facing a issue with Confluence On-premises (Datacenter or Server), but your question is classified as Cloud.

Can you confirm if you are on On-Premises or Cloud?

This usually means that you will need to re-register the gadgets from Jira. Also check the application link between Jira and Confluence is still working.

You can check further details here:
> * ++***[\[Confluence Datacenter and Server\] Gadgets](https://confluence.atlassian.com/doc/gadgets-204047542.html)***++

Let us hear from you!

comments: author: estellayeung99
body: Thank you Diego, for your reply; deeply appreciated!

Mine is the Cloud version, and on the free plan. When I submitted the question, the system showed where my version was and I thought this would be included in my submission.

Thanks again for your link. I will look into it when I have a bit of free time. Right now very busy with project work.

While I got you here, I found the confluence pdf report cover page does not take in html/css syntax to generate the cover page properly. Yes, it does take in the font, but it is on top of the contents page, not the cover page. If I use the following, I will get a cover page but couldn't do the fonts, and reposition the title/descriptions of the report

\<div class="fsTitlePage"\>

\<img src="/download/attachments/169118009/atlassian_logo.png" /\>

\<div class="fsDocTitle"\>Documentation for Confluence\</div\>

\</div\>

\<div class="tocTitle"\>Contents\</div\>

I am wondering if you can give me help on this one?

Thanks!

Estella


author: estellayeung99
body: Hello Diego, I still have the same issue. My version is the Cloud, free plan. It is url ...atlassian.net.

I am the Admin but there is no way to see, access, or add gadget as per some previous solutions suggested.

Your assistance would be much appreciated.

Thanks.

Estella


Tags: cloud

confluence-cloud
How to mention a group, instead of @individual member in the confluence?
Asked by panita rattanakittiaporn:

How to mention a group, instead of @individual member in the confluence (i.e. in meeting notes)


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@panita rattanakittiaporn](/t5/user/viewprofilepage/user-id/4239046) ,

If you are looking for confluence cloud. please check the below link.

<https://support.atlassian.com/confluence-cloud/docs/mention-a-person-or-team/>

Thanks.


author: Pramodh M
body: Hi [@panita rattanakittiaporn](/t5/user/viewprofilepage/user-id/4239046)

It is not possible to @mention group in confluence right now.

**Here is a workaround**

**Create a team in People Tab**

**![Team.png](https://community.atlassian.com/t5/image/serverpage/image-id/127532i4A99C3C8C0AFE079/image-size/large?v=v2&px=999 "Team.png")**

Now add the people you want to notify them in Meeting notes, you can @mention team here

Thanks,  
Pramodh

comments: author: panita rattanakittiaporn
body: Thank you for your kind response. [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) I have no 'Start a team' button. Once I click the People tap it appears only list of members.


author: Pramodh M
body: For Cloud please follow the link here

<https://confluence.atlassian.com/cloud/start-a-team-976161200.html>
how can I fix this problem? I'm not engineer so please let me know the way to fix without coding.
Asked by Sunny Yi:

I'm editing many pages, but when I pressed publish button, system poped up, and then could not publish. after logout and log in again, and then same situation happened. T.T

popup said,

"Can't connect to the server

your session has expired. You'll need to log in again or switch to another account to keep working.\<div\>\<a href="/login?application=confluence"\>Log in or switch to another account\</a\>\</div\>

please let me know the way to fix without coding.


Answers:
author: Nic Brough -Adaptavist-
body: There is nothing to fix with coding here.

If you open up a web site that has account based access to it, then a standard practice is for the server to close down your session after it has not been active for a while. It's a security measure more than anything - you should close inactive sessions because you don't know who might pick them up and do bad things with them. Timeouts vary between sites, you'll find banks have very short ones, less sensitive systems have longer ones.

The simple thing here is that your session expired, so it asked you to start a new one. It couldn't keep the entered information because that was in the session and that had gone away.


Tags: cloud

confluence-cloud
SPACE BACKUP USING XML
Asked by Roja Gurram:

Hi ALL,

How to take particular "Space Backup" using XML in Confluence.

Can someone please let me know.


Answers:
author: KAGITHALA BABU ANVESH
body: Hi [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350) ,

As Per the cloud documentation. A single space Backup is not possible. please check the below.

<https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/> .

Please check this option.it may be helpful in space settings.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/127534i2AF2114811AFCEB7/image-size/large?v=v2&px=999 "image.png")

Thanks.

comments: author: Nic Brough -Adaptavist-
body: The xml export can be thought of as a backup - you can import that into any Confluence system and it will recreate everything you had in the space.


Tags: cloud

confluence-cloud
Problems creating a JIRA issue from a Confluence page
Asked by Megan:

Hi!

When using the "create multiple issues" or "create single issue" option within the confluence page, I do not have a "link to epic ____" option.

This means that when I go to my associated JIRA page, the issue is unassigned to an epic and I have to manually assign it.

Is there any way to fix this?

![Screen Shot 2021-01-27 at 2.33.40 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/127530iDB4ABB1359F70844/image-size/large?v=v2&px=999 "Screen Shot 2021-01-27 at 2.33.40 pm.png")Thanks!!


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Megan](/t5/user/viewprofilepage/user-id/4239025) ,

Welcome to Atlassian Community ...!

I think it's not possible. Searched many articles, did not find ant clues regarding thins.

Thanks.


Tags: cloud

confluence-cloud

issue-link

jira

link
Confluence Cloud Premium API
Asked by Alan Yan:

Hi, I watched the video on Confluence Premium here <https://www.atlassian.com/software/confluence/premium> and was particularly interested about the admin key feature.

Are there any API endpoints on Confluence Cloud to allow admins to view pages that they are restricted from viewing, or is this strictly a UI feature only?


Answers:
author: Jean-Philippe Comeau
body: From what we know so far, the API only works on valid exposed permissions. The Admin Key allows temporary access. It is not related to the API or any of the set in credentials and access.


Tags: cloud

confluence-cloud
Confluence search results logic about page restrictions
Asked by Ollie Guan:

Hi Community,

As a system administrator, I know that even if access restrictions are set on the page, the system administrator can still access the page directly, but if I directly search for the keywords of the restricted page, I can't find the page or attachment. Is that true?


Answers:
author: Thiago Masutti
body: Hi [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

That's correct.

If you are part of the confluence-administrators group, you will be able to access any Page, no matter Space Permissions and Page Restrictions, as long as you have the URL for that page.

However, the search feature respects the permissions and restrictions, meaning the same page will not appear in the search results if you don't have regular permissions to view it.

I hope that helps.

Kind regards

Thiago

comments: author: Ollie Guan
body: Got it, thanks [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618)


author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

maybe this solution is helpfull for you: [iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview)

Herewith, administrators and all Confluence users can found all content they are looking for - based on their user rights. More information you will find also here: [Community article](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172)or contact me.

Kind regards

Robby


Tags: confluence-server

data-center

server
Confluence rest API to get JIRA issue details throws 404
Asked by Priya N:

I am using confluence 6.4 version and jira 8.x

While I try to invoke the rest API to fetch jira detail using the jql I get 404

\<Confluence URL\>/plugins/servlet/applinks/proxy?appId=\<UUID\>\&path=\<JIRA URL\>/rest/api/2/search/jql=\<YOUR_JQL\>

This worked for me in confluence 7.x

I don't see the javadocs for these APIs has anyone been able to make a get request.from.confluence to fetch an.issue details.


Answers:
author: Priya N
body: [@Steven F Behnke](/t5/user/viewprofilepage/user-id/781476) any help on this please. I've seen your other answers on similar post.

Trying for a get issue details from confluence using the applink to call thr jira rest API. My confluence version is 6.4

comments: author: Nallusamy Narayanaswamy
body: Hi [@Priya N](/t5/user/viewprofilepage/user-id/3923959)

You got an answer to this? I am also facing same problem in 8.x version.


Tags: confluence-server

server
Moving license to another server
Asked by Vladyslav Solodkyi:

Hello!  

This is not a urgent question. Im asking it in a case if i will need it in future: when i will decide to move my Confluence Server instalation to another hardware server, how i can move the license?  

Thank you!


Answers:
author: KAGITHALA BABU ANVESH
body: Hi [@Vladyslav Solodkyi](/t5/user/viewprofilepage/user-id/4238899) ,

Welcome to Atlassian community.

you can just copy paste the license key.

it will works.


Tags: confluence-server

server