youngmon/atlassian-qna huggingface dataset:
How can a Space Administrator gain access to restricted pages in the space she's an admin of?
Asked by Matthew Warren:

Scenario

A new hire needs access to all of the content/pages within her team's Space, much of which has been restricted to a handful of individual users (not groups) by past employees.

This user has been granted admin access to the Space.

How can this user ***easily*** gain access to these restricted pages without another user with access granting them access or making them a global admin?

[This](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/#Recover-access-to-restricted-pages) article (written for Cloud) contains a method for recovering access to restricted pages but does not seem to work for Data Center.


Answers:
author: Bill Bailey
body: [@Matthew Warren](/t5/user/viewprofilepage/user-id/1182960) , I would suggest making that user a space admin, then they should be able to change the permission on the pages. And I think that will give them access to the Restricted Pages tab under Space Tools -\> Permissions. Once they have access, they can easily remove restrictions.

If that is enough to give them access, an admin, can access that same page, remove all restrictions, and then let the new space admin correctly set permissions using groups, to try to future-proof the permissions.

comments: author: Matthew Warren
body: Hi [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089) , Thank you for your reply. Unfortunately, this solution does not fully solve the issue I'm having.

The user already has admin access to the Space (green checks across the board). However when they click on an unlock icon on the list of restricted pages in the Space, instead of being shown Page Information, where one would remove restrictions, they are shown the 'You don't have permission to view this page' message. This applies to most, but not all restricted pages. Some pages allow this user to manage restrictions, but most do not.

Is there another aspect of this that I'm missing?


author: Bill Bailey
body: What about from the Restricted Pages tab under Space tools? Are they able to manipulate there?

Maybe you need to temporarily grant her admin rights to clean this up, or another admin will have to do it for her.


author: Matthew Warren
body: > What about from the Restricted Pages tab under Space tools? Are they able to manipulate there?

No, they **can** see the all of the restricted pages in the Space on that tab of the same name, but **cannot** manipulate the restrictions in any way. All clicks from that tab/page lead them to a 'You don't have permission to view this page' message.

I clearly do not understand what the term 'admin' means when it comes to Spaces in Confluence.


author: Bill Bailey
body: Well then you will need to either a) do the work for them (or at least add them to the permissions), or b) make them temporarily a member of the group with Confluence Administrator permissions (under Global Permissions in the admin console).


Tags: confluence-server

data-center

permission

restriction

server
Installating Plana ends with a hiccup
Asked by Marc:

Hi,

Does anyone have an advise for installation the app Plana? Every try ends with a hiccup. Also I tried out the hint to put credit card payment information - that doesn't help.

![Plana.PNG](/t5/image/serverpage/image-id/207529iC3CADDADE0F25D08/image-size/large?v=v2&px=999 "Plana.PNG")

Thanks.

Marc


Answers:
author: Fabian Lim
body: Hi [@Marc](/t5/user/viewprofilepage/user-id/4992606)

Welcome to the community!

I recommend you contact the vendor directly to get a faster response.

Regards

comments: author: Marc
body: I did, they suggested to ask here, because they think it belongs to the payment method.

And maybe someone else has the same problem.


Tags: app

cloud

confluence-cloud
How can I add comments in my file comments definition by IFTTT ? (add, not overwrite)
Asked by Pablo de Dios:

I have a file definition with type file "Comments" I want add comments by IFTTT but I dont want overwrite, i want only add


Answers:
author: Alex Medved _ConfiForms_
body: Hi

The question is tagged with "cloud" tags, but the comment field in ConfiForms exists only on server/dc version

So, I will answer this for server/dc version with a little demo (cannot upload a video, so there will be screenshots)

![comments-ifttt-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/208300iEA8331753161092D/image-size/large?v=v2&px=999 "comments-ifttt-1.png")![comments-ifttt-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/208302iEC3F020868BE898B/image-size/large?v=v2&px=999 "comments-ifttt-3.png")![comments-ifttt-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/208301i591B9E9E87BC0F02/image-size/large?v=v2&px=999 "comments-ifttt-2.png")

With an example configuration

```
<ac:structured-macro ac:macro-id="b4e7b898-3562-4671-9e18-4ac3321eb9c9" ac:name="confiform" ac:schema-version="1">
<ac:parameter ac:name="formName">f</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="acb848e0-84f8-4608-8a70-b7d52a0d565f" ac:name="confiform-entry-register" ac:schema-version="1">
<ac:rich-text-body>
<p>
<br/>
</p>
</ac:rich-text-body>
</ac:structured-macro>
<p>
<ac:structured-macro ac:macro-id="869a7cca-4b9a-48ab-a0e5-390b22e14f14" ac:name="confiform-field-definition" ac:schema-version="1">
<ac:parameter ac:name="fieldName">c</ac:parameter>
<ac:parameter ac:name="fieldLabel">c</ac:parameter>
<ac:parameter ac:name="type">comment</ac:parameter>
</ac:structured-macro>
</p>
<p>
<ac:structured-macro ac:macro-id="a9242981-5a04-47fd-b5fd-7bdfdd8134e1" ac:name="confiform-field-definition" ac:schema-version="1">
<ac:parameter ac:name="fieldName">addComment</ac:parameter>
<ac:parameter ac:name="fieldLabel">Add comment?</ac:parameter>
<ac:parameter ac:name="type">checkbox</ac:parameter>
</ac:structured-macro>
</p>
<p>
<br/>
</p>
<ac:structured-macro ac:macro-id="8f7b26cb-7a12-4f7a-8814-01702562728d" ac:name="confiform-ifttt" ac:schema-version="1">
<ac:parameter ac:name="condition">addComment:true</ac:parameter>
<ac:parameter ac:name="action">Create ConfiForms Entry</ac:parameter>
<ac:parameter ac:name="event">onModified</ac:parameter>
<ac:parameter ac:name="title">entryId=[entry.id]&amp;c=Another automatic comment [entry._now.formatDate]</ac:parameter>
<ac:rich-text-body>
<p>
<br/>
</p>
</ac:rich-text-body>
</ac:structured-macro>
</ac:rich-text-body>
</ac:structured-macro>
<ac:structured-macro ac:macro-id="9eff1d39-c518-49cc-8db1-a291b138ad80" ac:name="confiform-table" ac:schema-version="1">
<ac:parameter ac:name="formName">f</ac:parameter>
<ac:rich-text-body>
<p>
<br/>
</p>
</ac:rich-text-body>
</ac:structured-macro>
```

Hope it helps

Alex


Tags: cloud

confiforms

confluence-cloud
Searchable dictionary
Asked by Sophia Skinner:

Hello Confluence users, my company has a lot of internal terms used between different teams that not everyone is familiar with. I want to create an easily searchable company wide dictionary of terms so that people can inform themselves when the meaning of a particular term outside their immediate team is unclear. Any suggestions?


Answers:
author: Fabian Lim
body: Hi [@Sophia Skinner](/t5/user/viewprofilepage/user-id/4992486)

Welcome to the community!

We used the following app for your same use case in my previous company: [https://marketplace.atlassian.com/apps/1211800/glossary?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211800/glossary?tab=overview&hosting=cloud)

I'm the marketplace you may find other options too based on you environment.

Regards
Gliffy error in save diagram
Asked by Diego Pereira Mendes:

Error when save diagram gliffy online

![photo_5102844692009167436_x.jpeg](/t5/image/serverpage/image-id/207503iA1F0F612D15160E6/image-size/large?v=v2&px=999 "photo_5102844692009167436_x.jpeg")


Answers:
author: Srinatha T
body: Hi [@Diego Pereira Mendes](/t5/user/viewprofilepage/user-id/4992464) ,

Welcome to Community .

Looks like issue from Gliffy. You might want to write to gliffy support , they will be in a better position to answer your question.

* [Gliffy](https://marketplace.atlassian.com/apps/254/gliffy-diagrams-for-confluence?hosting=cloud&tab=support)

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
At confluence it can change the cipher suite from the current one to the "SSL inspection (legacy)" c
Asked by Moises Gamez:

since an analysis of the cipher suite used for the connection is done, it is TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384. Unfortunately, the cipher suite does not support legacy SSL inspection, even if you register the certificate.

Link enabled for TLS traffic inspection, encryption supports advanced TLS traffic inspection. However, the feature only supports traffic from Nginx, Apache, and HAProxy.  
You can change that encrypted parameter from the current one to the "SSL inspection (legacy)" column.

If the change is made, can it generate any inconvenience?


Answers:
author: Nic Brough -Adaptavist-
body: You won't have any problems with the application if you make this change.

Except for people using legacy browsers that can't handle it. But they should have updated years ago, any problems are theirs, not yours.


Tags: confluence-server

server
Cannot insert files or images
Asked by Maria Santamaria:

Was working fine yesterday. Today I cannot insert any files or images. I click on the option and nothing happens.


Answers:
author: Maria Santamaria
body: Fixed! It was an issue with permissions. However, some feedback - there should be something indicating that the error was due to permissions. We had to guess at what it was. If I cannot insert images or files due to permissions then the option should either not be there (or greyed out) or an error should appear notifying me how to fix it.

comments: author: salarie-leca
body: [@Maria Santamaria](/t5/user/viewprofilepage/user-id/4992418) what were the permission issues? I'm having a similar issue and have investigated permission but can not determine a root cause.


Tags: cloud

confluence-cloud

image
Complex Intranets
Asked by jenny.jordahl:

Are there recommended page templates for complex intranets? If so, can they share them with us or can we see a sample and find out the pricing (if it costs more)?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@jenny.jordahl](/t5/user/viewprofilepage/user-id/4987728) ,

When you create a new page in Confluence, there are a number of templates already available, many created by Atlassian but others provided by other companies/organizations. You can also create your own templates based on your particular needs (or start from one of the available ones and customize it).

You mention the complexity of your intrant: to me that sounds like you are thinking about the structure and organization of your spaces and pages. Here are two links to learn more about that

<https://www.atlassian.com/software/confluence/guides/get-started/set-up>

<https://support.atlassian.com/confluence-cloud/docs/use-spaces-to-organize-your-work/>

If you are looking for more control, check out some of the [apps on the Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=template). The pricing is set by the vendor, but always based on the number of users you have on Confluence.


author: Philip Feldmann - appanvil
body: Hi Jenny,

as a platinum marketplace partner, my company, appanvil, has developed an all-in-one social intranet solution called "Mantra." We've designed Mantra to cater to both small and enterprise-grade instances, capable of handling requirements of any complexity with its super flexible configuration. The intranet dashboard serves as the central hub, providing a customizable, at-a-glance overview of news, posts, events, and social media activity.

If you're looking for maximum flexibility, I highly recommend you check us out at the [Atlassian Marketplace](https://marketplace.atlassian.com/apps/1230421/mantra-confluence-intranet-news-posts-events-theme?hosting=cloud&tab=overview).

Best regards,

Philip


author: Marin
body: Hi Jenny,  

Absolutely! As the Cosmos Intranet app developers, we understand the importance of having recommended page templates for complex intranets. We believe that having well-designed intranet pages can greatly improve the user experience and efficiency of using Confluence for Intranet purposes.

Our Cosmos Intranet app provides a set of carefully crafted features that are tailored to suit the needs of complex intranets. Even better, the app is completely FREE.

To get started, visit the Atlassian Marketplace page for Cosmos Intranet: [https://marketplace.atlassian.com/apps/1230540/cosmos-intranet-for-confluence-free?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1230540/cosmos-intranet-for-confluence-free?hosting=cloud&tab=overview)

If you have any further questions or need assistance, please get in touch with our support team.


Tags: cloud

confluence-cloud

intranet

template
Trello and JIRA data center integration
Asked by Jain, Ayush:

I was trying to use Butler in Trello to integrate with JIRA data center but I was getting the error "You don't have an Atlassian Jira site to connect **Butler** to. "  
Is there a way to integrate trello and jira in my case if jira is not on cloud for my organization but it is not JIRA Data center.  
Please suggest


Answers:
author: Ryan
body: Hi Jain,

Unfortunately, our Butler integration is only available with Jira cloud. We don't have plans to introduce this to Data Center instances currently, but I'll note down your feedback for our team!

Thanks,

Ryan
email notifications
Asked by Sarah Webster:

HI there, I wondered if there was a way to stop Trello opening up a new window every time you click on an email notification? I always end up with loads and loads of different Trello windows open when I only really need the one! Thanks in advance fellow Trello community!


Answers:
author: Vero Rivas
body: Hi [@Sarah Webster](/t5/user/viewprofilepage/user-id/4298626)

I would advise you to contact trello support

<https://trello.com/es/contact>

Cheers
Whenever I log in Trello, it asks me to name my dream team. How to I go around this
Asked by Peter Novak:

Whenever I log in Trello, it asks me to name my dream team. However, I do not wish or need to do this step. I was just supposed to be a member of a group/board. Now I can not use Trello because it would not let me pass this step. How do I fix this?


Answers:
author: Vero Rivas
body: Hi [@Peter Novak](/t5/user/viewprofilepage/user-id/4298460)

I would advise you to contact trello support

<https://trello.com/es/contact>

Cheers
business class
Asked by ??:

1. If I don't pay for the business class, can I use the power-up?  

2. Is calender power-up provided as standard and available?  

3. If only the team manager pays for the business class, can the rest of the team use the same function? Or do other members have to pay for business class function?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@??](/t5/user/viewprofilepage/user-id/4298281)

Welcome to the Atlassian Community!

1. You can compare the features of business class \& free plans!

2. You can install the calendar power-up from <https://trello.com/power-ups/55a5d917446f517774210011>

3. The admin/owner of the business class team will pay for all team members present in the business class team!
Can't get butler report to display card description and list in cards
Asked by Barry Rosen:

I can't get butler report to display card description and list in cards,  

I am using the pattern  

\[{cardname}\]({cardlink}) \\n\\n (Deal Size: {{%Deal Size}}) (License Opp: {{%License Opp #}}) (Status: {{%cardlistname}}) (Description: {{%carddescription}}) \\n\\n  

but cardlistname and carddescription always come out blank even though cards have these fields populated

Any ideas??


Answers:
author: milynnus
body: [@Barry Rosen](/t5/user/viewprofilepage/user-id/4298159)

{{%cardlistname}}) (Description: {{%carddescription}}) means you are looking for the list name ib a custom field "cardlistname" . Like wise for description. I think you meant to do this {cardlistname}) (Description: {carddescription})

comments: author: Barry Rosen
body: Thanks that worked!
Cannot link Evernote , even I had already get the authorization from my Evernote.
Asked by Shih-Che Su:

1. ++Cannot link Evernote , even I had already get the authorization from my Evernote.++


Answers:
author: Michaela Staffova
body: Heya [@Shih-Che Su](/t5/user/viewprofilepage/user-id/4298107) :)

If you're still experiencing issues with linking Evernote to Trello and if you're not opposed to using third-party services, I would suggest checking out**Integromat** . It's a no-code automation platform that might help you achieve exactly what you're looking to do. Generally speaking, it helps you automate all kinds of processes and connect your Trello account to pretty much any other service. I took the liberty of looking up the pre-made **[Trello-Evernote templates](https://www.integromat.com/en/templates/evernote/trello?utm_medium=community&utm_source=atlassian&utm_campaign=cannot-link-evernote-even-i-had-already-get-th-%20authorization)** to give you an idea of what the automation might look like.   

Full disclosure: I work for Integromat and I genuinely believe it can help you big time :)

comments: author: Douglas Bell
body: I appreciate the attempt but I only want to attach a note. I am not looking for automation.


author: Michaela Staffova
body: I see and I wish you good luck :)


author: Ryan
body: Hi there,

What happens when you try to add an Evernote link to Trello? Do you receive any error messages?

Let us know and we can take another look!

Ryan

comments: author: Douglas Bell
body: I'm not the OP but this sounds like the problem I am having.

Problems:

* From Trello desktop app, the Link to an Account option allows me to enter my user name or email address. The next window is blank.
* From the Trello browser interface, the Link to an Account button allows me to link the first time with confirmation from Evernote that Trello Evernote Integration is linked to my account.

In the Trello browser interface, an Evernote link shows "See more details when you connect to Evernote..." Clicking the Evernote Power-up button and Attach Note, a search window opens briefly but is replaced with Link Your Evernote Account. The window that opens says I can re-authorize Evernote (confirming that the connection was successfully authorized.


author: Douglas Bell
body: I found another topic that is the same as this: <https://community.atlassian.com/t5/Trello-questions/Evernote-powerup-authorization-issue-Evernote-ver-10-8-4/qaq-p/1607359>
Team Member actions versus viewing rights
Asked by Alexander:

If I have a Workspace/Team Business Class account, can I invite others to view my board without them having edit capabilities?

In other words, I work on my Business Class account board. I want others to just see my work, not change it. Do I have to buy Business Class accounts for anyone that just wants to see my work? Or is there a class of users with view rights only? Note: They may be looking at multiple boards.

Thanks!


Answers:
author: milynnus
body: [@Alexander](/t5/user/viewprofilepage/user-id/4298061)

Try making boards visible but do not add member to the boards.

comments: author: Alexander
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Thank you for your reply! I appreciate you taking the time to help :-)

When you say, "making boards visible," do you mean "public?"


author: milynnus
body: [@Alexander](/t5/user/viewprofilepage/user-id/4298061)

It is in board settings : Only Admin allow member to join, Disable Team member to edit or join...you can decide whether to allow for comments.

Team member will be able to go to the back of card but cannot edit but can watch, share and copy.


author: Alexander
body: Thank you again! That's very helpful. I will try it :-)


Tags: read-only
Why doesn?t Trello come up as an option for iPhone share anymore
Asked by Jennifer Preece:

I have loved being able to share Facebook posts, articles and pictures directly to my Trello boards, but suddenly Trello doesn't come up as an option anymore when I click the share icon (small box with arrow pointing up on iOS). I see Google docs, reminders, notes, and other options, but Trello is gone. ? Where did it go and how do I get it back on? I've looked through my settings and can't figure it out. It was so much quicker than opening Trello separately, making a card, and adding a link

![B6F9BA52-820B-4C23-BD7F-0EEE57DC81C4.jpeg](/t5/image/serverpage/image-id/133754i539014429BC277E5/image-size/large?v=v2&px=999 "B6F9BA52-820B-4C23-BD7F-0EEE57DC81C4.jpeg")


Answers:
author: carrie_eandm
body: Hi Jennifer;

iOS user here! I am not sure if this will help you, but I can access it through my phone still.

On the row with the apps listed (Drive, Kindle, GroupMe) can you scroll to the right? There should be a more (???) button at the end. If you click this you can edit the apps you see in this view and add back in Trello to appear in this favorites section.

I hope this helps you!

comments: author: Jennifer Preece
body: Thanks so much for replying! I appreciate you taking the time ? - yes, I do see the three dots, but it doesn't show up on that list either. I'm beginning to think it's something with my phone and not Trello because I noticed today my Facebook app isn't showing up anymore on my share options either! I've used it so many times to share news articles or podcasts with FB friends - so something goofy is going on.
Set due date reminder with Butler command?
Asked by Erica Kennett:

Is there any way to set a due date reminder with a Butler command? Somehow my default due date reminders are set to "off," which is fine because I would like them to be off for most of my boards and lists. But I want all cards emailed into one list to have due date reminders of the exact due time. Can I achieve this with a Butler command without incidentally receiving reminders for cards in other lists?

Thanks!


Answers:
author: milynnus
body: [@Erica Kennett](/t5/user/viewprofilepage/user-id/4192219)

There is no native capability within Butler but have a endpoint for that. See

<https://trello.com/c/jk6kXdC6>

comments: author: Erica Kennett
body: Thanks! Looks like I have a whole new world to explore.
How do I get the creator name/icon to show on the front of the card?
Asked by Ryan Meder:

I would like to have the name/user icon of the team member who created that card show on the front. Is that possible?  

I can get the icon to show by adding the creator as a "member" but that seems like extra steps when I just want to see who created the card at a glance.   

Thanks!


Answers:
author: Ryan
body: Hey Ryan,

You could save yourself a couple of steps by automatically adding the person who creates the card as a member via a Butler rule. Here is what the rule could look like:

![Image 2021-03-12 at 2.41.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/134257iF7F4EE3DE82251F8/image-size/large?v=v2&px=999 "Image 2021-03-12 at 2.41.33 PM.png")

Would that work for you?

Thanks,  
Ryan
The board looks faded
Asked by Libby Harris:

This board looks totally faded and I can't figure out why! Anyone have any ideas on how to fix?![Screen Shot 2021-03-09 at 11.51.20 AM.png](/t5/image/serverpage/image-id/133709i8258DC206B37C8A9/image-size/large?v=v2&px=999 "Screen Shot 2021-03-09 at 11.51.20 AM.png")


Answers:
author: Felix
body: You probably have the Card Aging power-up enabled, which will fade cards without activity.

Click on "Show Menu" in top right, then look in the "Power-Ups" section.

comments: author: Libby Harris
body: Felix- You're a Trello GOD!

Thanks so much!

I can't believe it was that simple of a fix, but you nailed it!

Thank you again!

Libby