youngmon/atlassian-qna huggingface dataset:
Confluence cloud vs server type
Asked by Dom Ruz:

Hi Everyone,   

Newbie here and just wanted to get some advice here. I would just like to ask which setup is better **Confluence Cloud** or **Hosted on our own Serve** r for Confluence that will need to cater to more than 70 users.  

Thank you so much for anyone that will give their input on this.  

Best Regards,  
Dom Ruz


Answers:
author: Aditya Verma
body: Hi [@Dom Ruz](/t5/user/viewprofilepage/user-id/5232342) ,

Welcome to the Community!

Go for Confluence Data Center(On-Prem) version if you have:

1. Stringent data hosting requirements.
2. Resources for maintaining the infrastructure as well as application(Installation/upgrades etc.)

Else, go with the cloud version where you can just create your Confluence instance in 5 mins and do not need to worry about the infrastructure.

Please utilize [this](https://www.atlassian.com/migration/assess/compare-cloud-data-center) article for cloud vs DC comparison.

Thanks,  
Aditya

comments: author: Dom Ruz
body: Hi [@Aditya Verma](/t5/user/viewprofilepage/user-id/620284)

<br />

Thank you so much for the advice and for sharing the article for comparison.  

Best Regards,  
Dom


author: StephanieC
body: I would add that managing Cloud will require fewer in-house resources and less overall support in-house, as you will not need to perform any version upgrades.

Our org must go to Data Center for now due to intricacies within our client contracts around data storage, so do not forget to check with your contract admin and /or ERMO- Risk Management - Info Security department if you have external clients for whom you store or manage data in Confluence.
For Word: What font does confluence use?
Asked by Hahn_L:

If i want to have the same font that confluence uses as the basis font, in Word, which one is it?


Answers:
author: Aditya Verma
body: Hi [@Hahn_L](/t5/user/viewprofilepage/user-id/5231189) ,

[This](https://confluence.atlassian.com/confkb/how-to-add-custom-fonts-to-confluence-1115130088.html#:~:text=By%20default%2C%20Confluence%20provides%20Times,or%20Courier%20fonts%20for%20use.) article says that Confluence provides Times New Roman, Helvetica or Courier fonts by default.

Thanks,  
Aditya
A member do an activity and the history is showing that another member do
Asked by Action Media:

Is it possible that a member performed an activity and the history is showing that another member performed that activity?  

Is this a common mistake to happen? Has it ever happened to any of you?


Answers:
author: Alisson Sartor
body: Hello, Action Media!  

Welcome to the community.  

The only way I can think of is with a butler that will show the activities of the person who made the rules, not the one who executed then, but it does have a message warning that this is a Butler command.  

Let me know if this brings up any new questions.  

Kind Regards  
Alisson  
Trello Team


Tags: activity
Is it possible to move a checklist within a card to a new list, as cards, when that card is moved?
Asked by Lita Merrill:

I have cards with checklists in them. When I move the card to a specific list, I would like the checklist within that card to move to a different list, as individual cards. Is that possible?

For example:

My list is made of activities. Within those activities there is a checklist for things to get done.

I move the activity to a list for an event, and beside that even there is a list for things to do. I'd like like each of the activities I place in the event to have their checklists moved as new cards to the "things to do" list, so that they are all visually in one place. And so that I don't have to copy/paste each checklist individually.

Does that make sense?

Is that possible?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Lita Merrill](/t5/user/viewprofilepage/user-id/5022704) ! Welcome to the community :) yes, you can achieve this with butler automation. Try something like the below:  

*when a card is moved into list "Trigger", convert all the items in checklist "Tasks" into linked cards in list "Things to do"*
Can I share a board using an affiliate link?
Asked by Charis Warr:

I want to be able to share a board but also include my affiliate link in case people want to sign up. Is that possible?


Answers:
author: G subramanyam
body: Hi [@Charis Warr](/t5/user/viewprofilepage/user-id/5022757) welcome to the Atlassian community.

I assume you can include any web links in the Trello board. It's like inviting people by **[using a shareable link](https://support.atlassian.com/trello/docs/inviting-people-by-using-a-shareable-link/)**.

comments: author: Charis Warr
body: But when I share a board with that specific link, the person views it and then decides they want to join Trello, will I be the affiliate? It seems like those are 2 different links. One for the board, another as an affiliate. I need one that does both. Does that make sense?
Solicito que me reviertan el cobro de la menbres?a de trello, ya solo use la aplicaci?n gratis
Asked by Ana Cuellar:

En fecha 28 de julio 2022, me enroll? en trello para usos didacticos. Como la plataforma solicitaba tarjeta de cr?dito para usar la aplicaci?n gratis, la introduje y el siguiente mes cobraron 119.99.

Por lo que solicito me reviertan el cargo, ya que luego de la prueba gratis, no he utilizado la plataforma trello.

Atte

Ana Dolores Cu?llar de Bran


Answers:
author: Alex W
body: Hey [@Ana Cuellar](/t5/user/viewprofilepage/user-id/5022713) - I can see our Advocates team has already fulfilled this request on CA-1955657

We do not support billing issues over the Community.

comments: author: Ana Cuellar
body: Muchas gracias.

Atte,

Ana Cuellar
Is there a way to bulk add a list of labels?
Asked by Kamryn Kelly:

Hello! Is there a way to bulk add a list of labels to a workspace?

I'm looking to convert from an Excel spreadsheet, where I have two separate tabs with a list of 29 or 54 options in a drop-down that I'd like to copy/paste or upload straight into Trello as individual (no-color) labels to then use to filter/tag the actual cards (admittedly there are some other lists that I'd also like to quick-upload, but none of the others are as extensive as the 29 and 54).

Instead of adding them one by one, I was hoping there was an easier way to integrate them, but can't seem to find a functionality that allows it?

EDIT-1;; fixed some grammatical/sentence flow errors


Answers:
author: milynnus
body: [@Kamryn Kelly](/t5/user/viewprofilepage/user-id/5022776)

ignore does not work

<br />

Have not tried this. If your objective is to label custom invisible labels aka just the name but invisible - try on a new board, create a email to board with #label1 #label2...#label59 and send it to Trello

comments: author: Kamryn Kelly
body: Ahh, this was still a good creative attempt that I hadn't thought of, so I appreciate it!


Tags: label
Question Regarding Trello Power-Ups
Asked by LoonaJittai:

Good Morning/Afternoon/Night Everyone, I just wanted to know How can I enable Viewer Count on a Trello Card.  

Please let me know How to enable/see the Viewer Count, I'll be waiting for an Answer. Thanks  

Sincerely,  
Loona.  

<br />

![viewrcount.png](/t5/image/serverpage/image-id/214188i992FFAFB76E68669/image-size/large?v=v2&px=999 "viewrcount.png")


Answers:
author: Meghashrita Kashyap
body: Hi Loona,

Currently, this is not available as an out-of-box feature in Trello. However, you can see if the below power-up is helpful.

<https://trello.com/b/Z3qGWyPI/test-admin-board-2/power-up/613269624bccb32439780227>

Cheers,   
Meghashrita Kashyap  
Atlassian Support - Trello
Automatically Link Two Cards
Asked by Chris Jacobie:

I have a list of cards that are projects and then I have a list of next actions that correlate to those cards. I would like to have the two cards linked. I currently have to copy the action card's link and attach it to the project and then copy the project's card and attach it to the action item's card. Is there a way to trigger the second step based on the first step? Thanks!


Answers:
author: milynnus
body: [@Chris Jacobie](/t5/user/viewprofilepage/user-id/5022715)

Try using : when an attachment starting with [https://trello.com/c/{\*](https://Trello.com/c/{*)} and {triggercardlink}
I have a Trello account under an email to which I no longer have access. Need to access
Asked by Rex Hunt:

I have cards under old account that I need.   

started down path to get Atlassian help but it stopped sending new emails to confirm.   

I now have two Trello accounts under alternate emails. What I really need is access to original account.


Answers:
author: Ste Wright
body: Hi [@Rex Hunt](/t5/user/viewprofilepage/user-id/5022481)

Just to confirm - have you tried to contact Trello via: <https://trello.com/en/contact#/>?

Ste
Is there a way to add detailed descriptions to Trello checklist items?
Asked by Wiktor Szary:

My team are using Trello for managing the backlog and often we find ourselves wanting to add further details to a checklist item (say a detailed description of a task). We currently embed another card as a checklist item but then have to store all embedded cards in a separate column which is super clunky. Any suggestions?


Answers:
author: Brittany Joiner
body: [@Wiktor Szary](/t5/user/viewprofilepage/user-id/5022522) welcome to the community! Jumped in here to recommend making the checklist item a link to another card, but seems you've already tried that. I'm not sure I have a better recommendation honestly. I think I'm confused maybe what you're looking for? You can make the checklist items as long as you want and they accept markdown formatting, so if you just want to include a description in it, you could format them by making the "title" bold, and then adding a description in italics, like this maybe?   

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/214168i3093B5A68E94D764/image-size/large?v=v2&px=999 "image.png")

comments: author: Wiktor Szary
body: Thanks [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) ! Appreciate your swift response.

The tasks themselves will often have descriptions that run for multiple paragraphs so just adding the description as part of the checklist itself is not really an option.

The problem with embedding a link to another card is that we have to store the embedded cards somewhere and they currently pile up in a column we called "nested" which is very clunky. We also have to remove them after ticking off the checklist item which creates extra work.

This is how Todoist has solved for this:

![Screenshot 2022-09-03 at 09.26.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/214170i7DF4C742E9894173/image-size/large?v=v2&px=999 "Screenshot 2022-09-03 at 09.26.11.png")


author: Brittany Joiner
body: [@Wiktor Szary](/t5/user/viewprofilepage/user-id/5022522) you could create some automations that would make the linked cards a little easier (and you could store them in another board even if that would make it less cluttered). Here's a video i made about some of those automations!
Can't delete free workspace
Asked by Chris Smith:

We've migrated all of our Trello users over to our Jira account, and I'm attempting to delete all of the data and close the Trello account. I've removed all of the members, and successfully deleted all of the boards. I'm attempting to delete the entire Workspace now. When I click the "Delete Workspace" button, the button just refreshes and nothing happens. As you can see in the screenshot, I've typed the correct name.

![Screenshot 2022-09-02 100953.png](https://community.atlassian.com/t5/image/serverpage/image-id/214136iFD7E2F2F7FAFBA36/image-size/large?v=v2&px=999 "Screenshot 2022-09-02 100953.png")


Answers:
author: Brant Schroeder
body: [@Chris Smith](/t5/user/viewprofilepage/user-id/2848708) Have you tried a different browser to see if that is the issue? If you are unable to delete it in a different browser I would suggest submitting a support issue to Trello here: <https://trello.com/en/contact#/> You can submit a support issue at the bottom of the page so someone with access can review the issue.

comments: author: Chris Smith
body: I tried Chrome and Edge, and both behave the same. I reached out to Trello support.
Can I program butler to tell me who moved a card to my board in slack?
Asked by Duncan McDougal:

I have been automating butler to tell people in slack when a card has been added to their board. I know there are a lot of little details and variables but I am unaware of how they work.

Does anyone know if there is a way to do this?

This is what my message is right now: "{cardname} has been added to {cardlistname}." I just wanted to know if there is a variable(s) I can add that tells me who was the one who added it.

Thank you for any help that you give


Answers:
author: Brittany Joiner
body: [@Duncan McDougal](/t5/user/viewprofilepage/user-id/5020711) hey there! yes there is! You can use the variable {username} to do it! (See more details and variable options here: <https://support.atlassian.com/trello/docs/butler-variables/> )


Tags: butler

slack

variable
Checklist Start and Due Dates and Times
Asked by Mandi Leigh Johnson:

Am I crazy or did checklists used allow for a start and due date as well as times? I know I used to do this and now and unable. What am I missing? Thanks!

Mandi


Answers:
author: Austin
body: Hey Mandi, thanks for posting! Due times in Advanced Checklists are currently only available on our iOS and Android apps.   

Start dates in checklists are not available on desktop or mobile. I've documented this post as a vote for both of these features to help increase their priority in our backlog.   

Thanks again for reaching out!
Notification Bell on dash-board (up right)
Asked by Angela Ballone:

Hello everyone,

just signed up on Trello for a job and I don't know how to activate the notifications on the bell icon on the up-right corner of the dashboard. Haven't set any particular settings but it doesn't get red when my boss post some task for me to do so it's quite unpractical... anyone can help me?

Thanks in advance,

Angela


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Angela Ballone](/t5/user/viewprofilepage/user-id/5022300) ! Welcome to the community :) the red bell is to signal that there has been some activity that you've been notified of. There are certain things that will trigger a notification such as due date reminders, someone @mentioning you, etc. (more details [here](https://support.atlassian.com/trello/docs/receiving-trello-notifications/)).  

When you say "when my boss post some task for me", are you able to elaborate a bit on what you mean by that? Is your boss creating a card and [adding you as a member](https://support.atlassian.com/trello/docs/adding-a-member-to-a-card/) to that card?

comments: author: Angela Ballone
body: Hi, and thanks for the reply.

Yes, when my boss creates a card for me the bell keeps normal, whilst for colleagues it becomes red. I get the notification through email and managed to switch on notification on the desktop, but nothing on the dashboard itself.

Can you suggest a way to make this change?


author: Hannah Humbert - Simpla Workflows
body: [@Angela Ballone](/t5/user/viewprofilepage/user-id/5022300) are you able to check to see if you're receiving the notification in the first place? It might be that because you're in Trello when the activity happens, the notification is being marked as "read". You can check all read notifications here:  

![notifications.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/214237i6B2F15075CC836E9/image-dimensions/285x342?v=v2 "notifications.PNG")  

Maybe also try testing it by shutting down Trello on your computer and then getting someone to create a card and add you as a member.


author: Angela Ballone
body: Yes, notifications are there to see. And we've tried moving a card from a section to another but no red bell. Will try again shutting down Trello on my laptop but, still, what if I'm working and someone creates a card? Shouldn't I be notified of that too?


author: Angela Ballone
body: Sorted! Thanks :-D


Tags: notification
Applying a model after having created a card
Asked by emmanuel:

Hi there,

Is it possible to apply a model to a card once you hav already created a card?

I do it when I create a card but I would like to apply a specific model to cards imported from my CRM.


Answers:
author: Roota Joe
body: Maybe you will find an answer here.[.](https://pepuphome.com/thanksgiving-gifts-for-employees-theyll-actually-appreciate/)..

<https://community.atlassian.com/t5/Trello-questions/Automatically-assign-card-creator-to-card/qaq-p/2056009>


author: Alex W
body: Hey [@emmanuel](/t5/user/viewprofilepage/user-id/5022113) - welcome to the Community! What do you mean by a 'model'?


Tags: card
??? ?????? ???????
Asked by Ig_riokTC __ __ __:

? ??????????????? ?? ?????, ???? ?????? ???????, ?? ?? ?????????? ?????? ??????


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you describe exactly what happens when you say "I can't start working"? What are you doing and what are the errors?

????? ?????????? ? ?????????? Atlassian!

?? ????? ?? ?? ????? ???????, ??? ??????????, ????? ?? ????????: \<\<? ?? ???? ?????? ????????\>\>? ??? ??????? ? ????? ???????
Background images are not scaling?
Asked by Jonathan Ramsey:

My background images in Trello are not scaling correctly. I'm using the stock images from Trello, and not had this issue occur before. I'm using Chrome on a Macbook now though, previously was on Windows. Any suggestions on how to resolve this?


Answers:
author: Pramodh M
body: Hi [@Jonathan Ramsey](/t5/user/viewprofilepage/user-id/5021955)

Welcome to the Community!!

Here's a reference from documentation
> Since Trello in the browser is dynamic and the background image adjusts to the size of your browser window, there is no ideal pixel resolution for a custom board background. We recommend using a high-quality image that has been taken in landscape mode (wider than it is tall) for best results.

<https://support.atlassian.com/trello/docs/changing-board-backgrounds/#Custom-board-backgrounds>

Use the wider image and check once if it fixes the issue

Thanks

comments: author: Jonathan Ramsey
body: Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) that works now for my own photos - but not for the Unsplash stock images for some reason.
I'm hosting a live Trello AMA on Sept 5th! What should I answer?
Asked by Brittany Joiner:

I recently earned the 500 answers posted badge in the community!!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/214019iCA020460A19E445E/image-size/large?v=v2&px=999 "image.png")

I'm pretty thrilled with this accomplishment because that means, **I've answered over 500 questions about Trello, in this community alone!!**

So to celebrate, I'm doing what I typically do for fun... answering more Trello questions!

![Yellow Bright Business Idea Tutorial Youtube Thumbnail.png](https://community.atlassian.com/t5/image/serverpage/image-id/214020iACDC26302249AAA0/image-size/large?v=v2&px=999 "Yellow Bright Business Idea Tutorial Youtube Thumbnail.png")

How? I'll be doing a [live stream on Monday, Sept 5th at 2pm EST/1pm CST](https://youtu.be/-uX7GbpJ_LQ). {#toc-hId--527018406}
------------------------------------------------------------------------------------------------------------------------------

Come join me! *(If you can't make it live, don't worry - it'll be recorded and you can watch it after the fact.)*

You can ask your questions ahead of time by commenting below on this post, or submitting [them via this form](https://app.snoopforms.com/f/4s2UCSC3/). Or you can show up live and bring your questions in the chat!

I'll spend about an hour or so (or until I get tired) answering as many questions as I can make it through, and I'll try to demo the answers too.

Here's the link for the livestream if you want to get a reminder ahead of time, otherwise, just come back here and click on this Monday!

Can't wait to see what questions you all bring!!


Answers:
author: Ste Wright
body: Congratulations on the 500 badge [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) !!

Ste

comments: author: Brittany Joiner
body: [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) thanks!!


author: Monique vdB
body: yes, came here to say this! 500 answers is incredible!!!


author: Brittany Joiner
body: [@Monique vdB](/t5/user/viewprofilepage/user-id/786286) thanks!!
?por que no se me actualiza a premium?
Asked by Valeria Rinc?n Gallardo:

Buenas tardes   
Tengo mi recibo de pago por $119.99usd de inscripci?n anual al trello, el estatus del recibo me aparece como pagado, y en la descripci?n del mismo me comenta que mi vigencia es del 25 de julio del 2022 al 25 de julio del 2023 y al tener la suscripci?n se supone que tenemos tableros ilimitados, sin embargo no me deja crear mas de los que ya tengo.

Estoy buscando un n?mero de contacto o alg?n correo de soporte, sin embargo no lo encuentro, si alguien paso por una situacion similar, me gustar?a saber como lo resolvieron.

Gracias.


Answers:
author: Ste Wright
body: Hi [@Valeria Rinc?n Gallardo](/t5/user/viewprofilepage/user-id/5021684)

Sorry to hear you are having issues with your Trello account!

Are you adding boards via the Create button? What options does it offer?

You can contact Support via this link (but they don't offer phone support at this time): <https://trello.com/contact#/>

Ste

*** ** * ** ***

**In Spanish (using Google Translate):**

Lamento escuchar que tiene problemas con su cuenta de Trello!

?Est?s agregando tableros mediante el bot?n Crear? ?Qu? opciones ofrece?

Puede comunicarse con Soporte a trav?s de este enlace (pero no ofrecen soporte telef?nico en este momento): <https://trello.com/contact#/>

Ste

comments: author: Valeria Rinc?n Gallardo
body: Si, estoy tratando de agregar tableros mediante la opci?n de "crear", sin embargo me dice que he llegado a mi limite en el uso de los mismos, que necesito la inscripci?n a premium o alg?n otro plan, sin embargo como comento, tengo la suscripci?n y tengo mi recibo de pago y no se me actualiza la funci?n.

Me urge una soluci?n debido a que es una herramienta necesaria para mi trabajo.