youngmon/atlassian-qna huggingface dataset:
Confluence share redirects to User's page
Asked by Steve Albert:

When going to share a page in confluence, the user's name is typed in. The correct user picture and name appears, but when it is selected the page then redirects to that user's profile.

A share link can be copied and sent, but the internal functionality seems to be broken.

Thanks.


Answers:
author: Shannon S
body: Hello, Stephen!

Welcome to Community; it's great to have you!

I understand that you were able to raise this as a support ticket as well, which resulted in the following bug, which is now resolved:

* [CONFCLOUD-66318](https://jira.atlassian.com/browse/CONFCLOUD-66318) *Unable to share pages*

Would you be able to confirm that resolution?

Thank you and take care,

Shannon


Tags: cloud

confluence-cloud
Draw.io infinite load when attempting to edit diagram
Asked by Tristan Wilson:

When attempting to open and edit an existing diagram we're taken back to Confluence and presented with a blank screen with a loading wheel that spins forever.

![Screen Shot 2019-04-23 at 11.19.44 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/52383i640DEA13C226DFD6/image-size/large?v=v2&px=999 "Screen Shot 2019-04-23 at 11.19.44 AM.png")


Answers:
author: Bill Tanner
body: We are having the same problem. Any updates on this?

comments: author: David Benson _draw_io_
body: This thread is Confluence Cloud, you're using Server, it's not the same issue.


author: Jeff Scattini
body: Getting the exact same response.

Open Confluence Edit view on a page where draw.io macro has been placed. Click macro, click Edit to edit macro.

Receive a "Loading app" message with endlessly spinning wheel. Been about 4 hours now and draw.io still has not loaded.

comments: author: David Benson _draw_io_
body: Ad blocker blocking the draw.io domain from loading?


author: Jeff Scattini
body: Nope. Could it be related to VPN?


author: Marija Radovic
body: Hi Tristan,

Could you tell me, please:

\* do you experience the same problem in another browser and Incognito mode?

\* can you create a new diagram and edit it?

\* what steps did you perform? did you try to edit it via: Page edit pencil icon. Page view pencil icon and "draw.io diagrams" section (can be seen on the left when space is chosen)

As a workaround, you can try to download a file and add it back to Confluence page as a new attachment.

If nothing helps, it would be great if you could send us "Attachments" and "View format panel" (when on Confluence page with a diagram, click three dots on the top right)

You can always contact us at support@draw.io if you wouldn't like data to be shown here publicly.

Thanks, Marija


author: David Benson _draw_io_
body: Can you submit details to support@draw.io please?


Tags: draw.io
Is there a way to add an interactive field into Jira Issue/Filter macro?
Asked by Missy Foley:

I would like the ability to filter certain issues through the Jira Issue/Filter macro and also have interactive fields in line with each issue to update man hours and current criticality. Is this possible?


Answers:
author: Davin Studer
body: There is nothing like that built in. If you organization has ConfiForms you might be able to set up a forms to edit that field. If you don't have that and are familiar with programming it could be done with the REST API.
Getting "Something went wrong" after clicking invitation link
Asked by Hayley McQuaid:

I was invited by my boss to join the team site. I clicked the button saying "Join Them Now" in the email. Chrome opened and took me to the site with the error message "Something went wrong". See screenshot attached. This happens in both Chrome and IE.

I tried all of these things:  
1. Clearing cache and clicking button in email again.  
2. Copy/pasting link (e.g. oursitename.atlassian.net) directly into both browsers.  
3. Went to troubleshooting page for Confluence and allowed cookies and added Atlassian sites to Trusted sites list - did this for both Chrome and IE.  
4. Accessed login page and reset password.

NONE of this worked. How do I fix this?


Answers:
author: Shannon S
body: Hello Hayley,

Welcome to Community and thank you for reaching out.

I was able to see that you have also created a support ticket for this issue.

The resolution in the end was that you needed to go directly to the site at the url **/wiki** in order to access Confluence, as you had not been granted access to Jira. Is this correct?

I just want to be sure of the resolution so that we can help other users should they have the same issue.

Regards,

Shannon

comments: author: Hayley McQuaid
body: Yes, that's correct! Somehow I was invited via the Jira link instead of the Confluence link. I can access Confluence now.


author: Shannon S
body: Thank you for confirming, Hayley!

I think it could be related to this bug:

* [ID-6349](https://jira.atlassian.com/browse/ID-6349) *Some users with access to only Confluence are not being redirected to Confluence*

It appears that some users with Confluence access aren't automatically being redirected to Confluence instead of Jira when accessing a Cloud site.

If you agree, please feel free to click **This affects my team** and watch the issue for updates.

Regards,

Shannon


Tags: cloud

confluence-cloud

email

invite

jira

jira-cloud
Is there a way to add a Jira link to a File List page in Confluence?
Asked by Sue Pirog:

Added a file list page to Confluence to capture some documents in excel, I'm trying to add a link to the story in Jira that the document is related to. Is there a way?


Answers:
author: Jonathan Smith
body: If your application link is not set up between the 2 products, you can always add an info box to the top of the page and add the desired JIRA URL via web link.


author: Davin Studer
body: If you have an applink setup between Confluence and Jira you can use the Jira macro and put the issue key into the macro.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/52364i789A8AF8EDA1B99F/image-size/large?v=v2&px=999 "image.png")

comments: author: Sue Pirog
body: Thank you
Tags for cells / sorting within a table possible?
Asked by Sarah Schubarth:

Hey community,

is there a way to tag a specific content/text in a cell (not a complete page) in a table in confluence and search for and sort by that tag? The idea is a kind of knowledge board for the company with certain topics that people want to learn more about or share their knowledge. So some kind of functionality where you can sort the list either by name or by topic (the topic being meant by tag) and also maybe by date would be great. And editing these tags in a separate space (but free for all within the company so anybody can add a topic, not just some adminstrator), so that they are always written in same way would help a lot.

Thanks for your help!


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Sarah,

Maybe a mix of [table filtration](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) with a column filled with some [statuses](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=datacenter&tab=overview) will be useful in your case.


author: Diego
body: Hello there!

As I understand, the main need is to add labels to specific parts of the content within Confluence. Is that correct?

It looks like we need a better way of dealing with labels and creating a "database" of those for reference. For short, better organization.

Currently, this feature is not available for Confluence. The labeling feature applies to the whole content, not only parts of it. Also, the predefined labels are not available in Confluence. We can have a deeper look on labels here:

**[Add, Remove and Search for Labels](https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html)**

There are, however, third-party tools that allow you to define a set of labels for users to pick from. Such as:

**[Labels Cage](https://marketplace.atlassian.com/apps/1211162/labels-cage?hosting=server&tab=overview)**

Or something a little different, like:

**[Spectrum Content Status](https://marketplace.atlassian.com/apps/1217652/spectrum-content-status?hosting=server&tab=overview)**

Looking forward to your reply Sarah!


Tags: table

tag
Can I point a 6.15 install to a database that was created by 5.10?
Asked by xil355:

I just want to know of a database created by a 5.10 install would work with 6.15, if I pointed to it.

Another side question - has there been any database structural changes between 5.10 and 6.15? Would 6.15 know that it's a database from 5.10 and make changes as needed?

A bit of history - the 5.10 install was originally on a Windows server, and the new 6.15 install is on Linux. The database is MSSQL, which is on a completely different server from those 2.


Answers:
author: Thomas Schlegel
body: Hi [@xil355](/t5/user/viewprofilepage/user-id/1959965) ,

it will definitely know that the database is created by an older version and update it.

You should make a backup and test the update in a testing environment.

Have a closer look at the this page for more information: [Upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html) .

comments: author: xil355
body: Will attachments/assets from 5.10 be changed at all? We are planning to copy those over to the 6.15 install as-is.


author: Thomas Schlegel
body: I think, this should work. Of course, you have to re-index after the upgrade.

But please, test it first in an testing environment!


author: xil355
body: Thank you, Thomas!


author: Thomas Schlegel
body: you're welcome, [@xil355](/t5/user/viewprofilepage/user-id/1959965)


Tags: confluence-server

server

upgrade
How to export a confluence page as PDF in Jenkins job?
Asked by Sali7:

I'm wrinting a Jenkins job with the the help of shell script to export a page in Confluence as PDF and store it as output after the build. How can I achieve that ?


Answers:
author: Vero Rivas
body: Hi [@Sali7](/t5/user/viewprofilepage/user-id/3077619)

Look at this post, maybe can help you

<https://stackoverflow.com/questions/55812550/how-to-export-a-confluence-page-as-pdf-in-jenkins-job>

Cheers


Tags: confluence-server

server
"space" is empty, "publish" failed.
Asked by inkul lee:

Dear,

I am using conflunce on my server.

I have 2 problems,

After the initial installation, the "space" is gone, and after that, "writing" is possible,

but "publish" fails. The error message is as follows.

![b.JPG](/t5/image/serverpage/image-id/52335iCB21EDFF5607D83B/image-size/large?v=v2&px=999 "b.JPG")![a.JPG](/t5/image/serverpage/image-id/52336iE76FABE16371117E/image-size/large?v=v2&px=999 "a.JPG")

[**Return to site homepage...**](http://192.168.35.28:8090/)

### Cause {#toc-hId-1058612476}

com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle \[com.atlassian.mywork.confluence-host-plugin\]  
at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95)

caused by: java.lang.RuntimeException: Could not read fields for table AO_9412A1_AONOTIFICATION  
at net.java.ao.schema.helper.DatabaseMetaDataReaderImpl.getFields(DatabaseMetaDataReaderImpl.java:139)

caused by: java.sql.SQLSyntaxErrorException: Table 'emsdb.AO_9412A1_AONOTIFICATION' doesn't exist  
at com.mysql.cj.jdbc.exceptions.SQLError.createSQLException(SQLError.java:120)

#### Stack Trace:\[hide\] {#toc-hId-1749173950}

```
com.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.mywork.confluence-host-plugin]	at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95)	at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:86)	at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)	at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$withRequestContext$1(VCacheRequestContextOperations.java:59)	at java.util.concurrent.FutureTask.run(FutureTask.java:266)	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)	at java.lang.Thread.run(Thread.java:748)
```


Answers:
author: inkul lee
body: **Resolved.**

It seems to have incompatibilities with MySQL JDBC Connector.

Downgrade the JDBC connector to 5.1.46 and restart the application:

* [MySQL :: Download Connector/J - 5.1.46](https://dev.mysql.com/downloads/connector/j/5.1.html)
Several attachment macro in the same page
Asked by JIRA-Nortegas:

Is it possible include more than 1 attachment macro on the same page?


Answers:
author: Davin Studer
body: Yes, you can. What exactly are you trying to achieve?

comments: author: JIRA-Nortegas
body: I need a page with several file groups. When I tested it, I create 3 attachment macros, but all uploaded files go to the first one. I need each type of document is located in differente attachment "box".


author: Davin Studer
body: Ah, I see. You want the upload portion of the attachments macro to respect the properties that are being used to display the attachments. Unfortunately, it doesn't do that. I wish it would respect things like labels and auto tag the attachments with the appropriate label when the attachment is uploaded via the attachments macro. Alas, no dice. There is a enhancement request that deals with this. Feel free to vote for it.

[CONFSERVER-33902](https://jira.atlassian.com/browse/CONFSERVER-33902)


author: JIRA-Nortegas
body: My problem is not only with drag \& drop. I have this page with 2 attachment macro. If I try to upload one file to the second one, both loaders work and file always goes to the first one. Is there any way to solve this? thanks.

I'm using Confluence Cloud version.

![Attachment Macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/52447i3BD75C98B925AD18/image-size/large?v=v2&px=999 "Attachment Macro.png")


Tags: attachment
How to fix " Error rendering WebPanel. Could not find custom mapper jackson2soy for class class com.
Asked by Kenneth Abutan:

Here is the complete error after login to our Confluence web portal:

Error rendering WebPanel (com.atlassian.confluence.plugins.confluence-dashboard:dashboard-server-side-soy/DashboardTemplates.App.serverSideLayout): Could not find custom mapper jackson2soy for class class com.atlassian.confluence.api.model.web.WebItemView


Answers:
author: Diego
body: Hello there!

Kenneth, this error usually comes up after upgrade or some customization on Confluence. Luckily, this situation has been mapped before.

We can refer to our article on this right here:

**[Error rendering WebPanel: No renderer found for resource type](https://confluence.atlassian.com/confkb/error-rendering-webpanel-no-renderer-found-for-resource-type-300814261.html)**

Looking forward to your reply!

comments: author: Sushma
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952)  

I followed the first procedure i.e I added the -**Datlassian.plugins.enable.wait=300**

argument to Java properties. Then I restarted the server.

But again I am getting the same error as below in the confluence page![errorpageconf.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68398i501BD2F84B3E0CF0/image-size/large?v=v2&px=999 "errorpageconf.PNG")


author: Sushma
body: Hello Support

Any response ?

Regards

Sushma


Tags: confluence-server

server
Error setting page restrictions
Asked by Fatima Garrido:

The error missatge :

"There was an error sending page restrictions. Try again later"


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Fatima Garrido](/t5/user/viewprofilepage/user-id/3077063)

Can you please try one of these workarounds and check if you still see the error?!

* Go to edit more, set the page restrictions and publish the page
* Create a new page, copy the content, add restrictions and publish the page
* Clone/copy the page and try adding restrictions
* Check if you/the user has both global and specific space permissions to work on the mentioned page

Either way, if you see that you are not able to add restrictions to any page while creating one, there is an open ticket with Atlasssian for you to add your vote to - [CONFCLOUD-67091](https://jira.atlassian.com/browse/CONFCLOUD-67091).

Hope it works!

Thanks

Sireesha


Tags: restriction
please advise confluence won't start after upgrade.
Asked by Ross Maye:

Following your instructions I have run the installer to upgrade to version 6.15.2. I ran the service.bat as instructed but can not run start the service in window.

I ran the startup.bat and got this error. Please advise.

The JRE_HOME environment variable is not defined correctly. this environment variable is needed to run this program.


Answers:
author: Vishwas
body: Hello [@Ross Maye](/t5/user/viewprofilepage/user-id/3039085)

Can you check your system whether JRE is installed or not. If installed check in the command prompt which version of Java(TM) SE Runtime Environment is there. If the output is showing something similar to this "build 1.8.0_201-b09" or some build version in 1.8 is fine.Then Confluence should work fine.

And also check in the environment variables if JRE_HOME is set or not. If not follow these instructions in the link to set it <https://confluence.atlassian.com/doc/setting-the-java_home-variable-in-windows-8895.html>


Tags: confluence-server

server
on -prem Confluence is not redirecting user to IDP when SSO is enabled
Asked by Rohith Udupa:

I have configured SAML with plugin provided by Okta.

I have changed login URL in serap-config.xml to point to Okta. But when we access confluence URL, it is not redirecting to IDP. It is prompting for username and password authentication. But IDP initiated login works fine with SAML.

Is there any reason for this to happen. I rechecked the configuration so many times. Test confluence server works fine. But the same version in prod gives out this error.


Answers:
author: Lokesh Naktode_miniOrange
body: Hi [@Rohith Udupa](/t5/user/viewprofilepage/user-id/1387824) ,

It could be possible that the plugin you are using does not have a feature to force users to login with their IDP credential.

You can try the [miniOrange SAML SSO plugin](https://marketplace.atlassian.com/apps/1215542/single-sign-on-sso-confluence-saml?hosting=server&tab=overview) for Confluence, It has a feature "*Auto-Redirect to IDP*". If enabled, all the unauthenticated users will be automatically redirected to IDP for authentication along with that it supports both SP and IDP initiated SSO.

Also, you don't need to change any of the files in the Confluence Server. The plugin installation and configuration is pretty straight forward. [Here](https://plugins.miniorange.com/saml-single-sign-sso-confluence-using-okta/) is the step by step documents to integrate Confluence with OKTA.

I work for [miniOrange.](https://plugins.miniorange.com/atlassian)If you need further help with the plugin setup, you can reach out to us at atlassiansupport@miniorange.com

Thanks,

Lokesh

comments: author: Rohith Udupa
body: [@Lokesh Naktode_miniOrange](/t5/user/viewprofilepage/user-id/1190572) Thanks for your rply. But currently I'm using Okta plugin and it worked fine in the test environment. The same configuration when I moved it to prod, it is not working properly.


author: Lokesh Naktode_miniOrange
body: Hi [@Rohith Udupa](/t5/user/viewprofilepage/user-id/1387824) ,

I am not familiar with OKTA's SSO plugin but It seems like a configuration issue as it is working fine on the test environment.

Please crosscheck the configuration again and it will be better if you raise a support request to OKTA, they will help you out to re-configure the plugin for your use case.

Thanks,

Lokesh


Tags: atl-adm

atlassian-marketplace
my pages gives code output there is no my contect help please
Asked by it's Muro:

also Pictures on some of my pages do not appear.

<https://muratdedeoglu.atlassian.net/>

![Screen Shot 2019-04-23 at 13.51.37.png](/t5/image/serverpage/image-id/52309i5731C784F890DC2F/image-size/large?v=v2&px=999 "Screen Shot 2019-04-23 at 13.51.37.png")


Answers:
author: Shannon S
body: Hello Muro,

Welcome to Community! It's nice to meet you.

From the looks of things, you might be running into the bug ticket below:

* [CONFCLOUD-65459](https://jira.atlassian.com/browse/CONFCLOUD-65459) *Pages with too much content will timeout while trying to be rendered*

Could you confirm if splitting the content into smaller pages resolves your issue?

Regards,

Shannon


Tags: confluence-cloud
How to include the code of a Confluence user macro from a file?
Asked by Michael Rosenberger:

We have developed several User-Macros for Confluence. Currently we develop the macros in VS-Code and then copy\&paste the code into the user-macro field of confluence. This works, but is a very error-prone and awkward workflow.

Is it somehow possible to put the user-macro-code in a file and just include that file directly in the macro-editor?

So it would be possible to use a SCM-Tool such as Git and make a commit to update the macro automatically.

Thanks for your help!


Answers:
author: Bill Bailey
body: To do exactly what you want is not possible as far as I know. But you can package use macros as a plugin. You could then have all of your user macros in a single plugin, the each time you have an update, just regen the plugin, which can then be installed in Confluence. A much easier way to distribute a set of user macros.


Tags: confluence-server

git

server

user-macro
Maximum symbols (Confluence)
Asked by Daniil Mazurin:

How many max. symbols I can put into confluence page? it's necessary to know to avoid of disable "Collaborative editing". If you have this information please let me know.


Answers:
author: Nic Brough -Adaptavist-
body: As many as you want or need.

Why are you asking about avoiding collaborative editing? That has nothing to do with the content of a page.

comments: author: Daniil Mazurin
body: No we have problem with page. When we disable CE, it works correct. But if CE enable we have mistake.. only this page. It have a lot of symbols ( 500000)


author: Nic Brough -Adaptavist-
body: Right, so nothing to do with symbols.

Could you show us the first few lines of a page when it is working, and the same page when it is failing? Is this in view mode or edit mode?
Need to import the mass storage of documents to confluence
Asked by Naveen Kumar D P:

Hello All,

We are in the phase of migrating the SVN to confluence.  
In SVN we are storing all documents earlier now we need to migrate SVN to confluence .  
Is there any way is there to migrate all the documents from svn to confluence directly.  
Please help me on this.

Thanks  
Naveen


Answers:
author: Davin Studer
body: You can mount you Confluence instance as a file system with WebDAV and use that easily upload the documents.

<https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

comments: author: Naveen Kumar D P
body: Hello Davin,

If i use the WebDEV client for confluence am able to attach the mass storage of documents as a attachments to the existing page.

What i am looking for is when i imported the documents it as to be created a separate pages in the confluence space.

Please help me on this.

Thanks

Naveen


author: Davin Studer
body: Within each folder (Confluence Page) there is a .txt file that is the format of {foldername}.txt. The contents of that .txt file is the actual Confluence page contents. You would have to write something to edit the contents of that .txt file.