youngmon/atlassian-qna huggingface dataset:
Collaboration between Enterprise users and free users
Asked by Tina Overgaard:

Hello. I'd like some information on inviting users to multiple boards and workspaces but in a situation where I have an Enterprise account and would like to invite a free account user to multiple boards and/or workspaces in my Enterprise workspace. Can this collaboration be done between Enterprise and Free users? We utilize many volunteers who are typically short-term and have free accounts and can't seem to find out what the limitations are. Thanks!


Answers:
author: Greg Carr
body: Any user on more than one board requires a license

comments: author: Tina Overgaard
body: And if I had a free account, all free users could access up to 10 boards in a workspace but not have the advanced features and functionality of Enterprise?


author: Greg Carr
body: I'm not sure about that. All we have ever had is Enterprise. We have many board guests (on one board only) that do not take one of our licenses. As soon as they join the 2nd board my license count increments by one.


author: Tina Overgaard
body: Thanks, Greg!


Tags: enterprise

free
HOW TO LINK AND EDITS CARDS
Asked by Klever Farias:

Hi, here is what I am trying to accomplish:

I am a member of two boards in the same workspac, and I made a personalization thats copies a card to another board everytime somebody metions me.

How can future edits to a card in an board can sinc automatically to the other one?


Answers:
author: milynnus
body: [@Klever Farias](/t5/user/viewprofilepage/user-id/5147037)

You can without using something like Unito.   
I have a MirrorSync app that works well in a copy a card scenario <https://deta.space/discovery/@milynnus/space_mirrorsync>
Is there a way to chat with workspace members, or guests from a specific board in a special tab.
Asked by Effy:

Let's say one member has a question about a card, they should be able to send a message in a chat-like format, and they should get a unique notification that someone "DM'ed" them. Sort of like Instagram DM.

(Because i get tons of notifications on daily basis of every move that's occurring within the workspace, and sometimes a guest will tag me in a comment regarding an important question or note that they might have, or Vice versa, but it will get washed away by all other notifications from that day, So a unique notification in a chat-like format would be very helpful for our team.)

Waiting to hear back from you!


Answers:
author: Hamza Chundrigar
body: Hi [@Effy](/t5/user/viewprofilepage/user-id/5147023)

Welcome to the Atlassian community!

Trello does not have a native DM (Instagram/Facebook like) chat feature built-in. The way Trello does this is through leaving comments (and tagging people) on a Trello card.  

However, there are third-party applications (i.e Trello PowerUps) that offer chat functionality within a Trello board similar to Slack or Microsoft Teams. For example, there's a (paid) PowerUp called [Board Chat](https://trello.com/power-ups/60e30ce36985a680f69727ea) that allows you to add a chat section to any board in Trello. I'm sure there are probably more power-ups that offer similar functionality so it may be worthwhile to run a quick search and see if it's worth looking into.  

Best,

Hamza
PAGO INSCRIPCCION
Asked by BETA C_B:

ME GUSTARIA INFORMASEIS DEL COSTO TOTAL AL A?O DEL USO DE TRELLO PREMIUM PARA 3 USUARIOS


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Please, stop SHOUTING - it is hard to read, and some people find it rude.

For Trello pricing estimates, see <https://trello.com/en/pricing>

---

?Bienvenido a la comunidad de Atlassian!

Por favor, deja de GRITAR, es dif?cil de leer y algunas personas lo encuentran grosero.

Para obtener estimaciones de precios de Trello, consulte <https://trello.com/en/pricing>
Is there a way to change email account that is linked?
Asked by Jessica Hayes:

I don't want to have to redo everything \& delete my account. I no longer work for the company that it is attached to....


Answers:
author: G subramanyam
body: Hi [@Jessica Hayes](/t5/user/viewprofilepage/user-id/5146970) welcome to the Atlassian community.

If I understand your query, please be informed, if your account is linked to a working organization, that account and content belongs to them and their property.

Atlassian nor you can't edit the email ID associated with a company as it's a compliance issue.

I'm sure you might have a different query on this and if yes, please post the same and one of the community members might provide details.
Automation to move a card to a list on another board (board not available)
Asked by Korrine Johnson:

I've done this many times before but today it is only offering me a VERY limited selection of boards to move the cards to, and not the one I want. I can't figure out why all of my boards aren't showing up in the rules?


Answers:
author: Greg Carr
body: Get the link to the board in the right flyout menu of the destination board. Use that URL in the rule that moves the card instead of the board name (just paste the link in the field). That works for us.
No notifications or reminders in browser, email or app
Asked by Andr?a Morris:

Hi, just signed up for Trello and set a bunch of deadlines and reminder notifications. I set my email and enabled notifications.

I don't know if there's a setting I'm missing but I'm not getting a single notification email, nor any notifications on my phone app or desktop browser.

When I click on notifications it says "you have no notifications" but each of my boards have cards with red "past due."

I tried to contact customer support but I don't see any way to do that. I'm happy to upgrade and pay for Trello but the deadline notifications are the single most important feature I need out of project management software.

Thanks for any help!


Answers:
author: Andr?a Morris
body: I read other people are also experiencing this problem. I had tech support from my company try to help and they couldn't figure it out.

I tried starting a new Trello account. Tried firefox instead of chrome. Stil no email notifications or app or desktop.

I'm about ready to bail on this SAS
Time Tracking Power Up Not Working
Asked by Matt Briggs:

Hi all, we have created a time tracking demo board using the time tracking power up. We have recorded 2 days of data but now it has stopped working.

Has anyone else experienced this problem and how did you over come it? We cannot edit/add time to cards and when we click through to see a summary of time we cannot access the information. Any help would be greatly appreciated.

Thanks

Matt


Answers:
author: Martijn
body: I'm currently having the same issue. Would be good having this fixed.


Tags: time-tracking
Workspace name variable
Asked by Greg Carr:

Enterprise user here...we have several large projects around the US and each has its own workspace named after the project and project number. Within each workspace we have two boards that manage the schedule of work to be performed. These boards are standardized across all workspaces. There are a few instances where we want to notify the executive leadership of certain card changes within a workspace but have yet to find a dynamic field that returns the workspace name. We can send the notification but since the board and list names are identical across all workspaces there is no indication of which project the notification originated.

Does such a field exist?


Answers:
author: Vongsawat
body: There's technically {boardid} which is unique to the board... but not particularly readable, as well as {boardlink}.  

But there doesn't seem to be a Variable for the workspace name itself.  

There're some workarounds, with drawbacks:  

1) Just hardcode the name in to the rule/report. Not the most scalable or maintenance-friendly solution.  

2) Have a reference board somewhere. Populate it with a card for each board. Name each card the Board ID, and in the description put in the name of the workspace. Now you can Lookup a Card named {boardid} on ReferenceBoard, and reference the workspace name via {foundcarddescription}. Pain point being that you have to make a new reference every time a new workspace/board is set up, but at least its all in one place.  

3) Just have a card on your board named "Workspace Reference" and set the description to the name of the workspace. Then Lookup a Card named "Workspace Reference" (on this board), and reference {foundcarddescription}. Less setup but also specific to each board.  

<br />

comments: author: Greg Carr
body: I like your workarounds and will give them a try.

The notification is triggered by a card move into a specific list. Our current workaround is a dormant label in the card template with the Project Name as an identifier.

when a card is added to list "Done", add the dark black "XYZ Logistics test project" label to the card, and send an email notification to every member on the board with subject "Project {cardlabels} alert" and message "The intent of the Work Package environment is to sequence work in such a way that there are no activities put on \\"Hold\\" or \\"Delayed\\". When delays happen, it is imperative that Executive leadership is alerted to a potential cost variance."

The problem with variable {cardlabels} is that no other labels can be added to the card. These cards represent work scope and move through workflow lists that represent various stages of the project. Lables are a great way to highlight progress.


Tags: butler
How do I write a Rich Filter that returns those simple values PLUS values from Linked cards?
Asked by Sharon Powell:

Creating a dashboard --\> filter is where issuetype = EPIC and component = ABCD.

My view on the dashboard will show the card numbers that are in the "Links" field of the Epics returned from the above query.

But I want to see on the dashboard all of those cards **PLUS the date values**from the cards that are linked via the "Links" field.

I am not very proficient in JQL and cannot figure out how to bring back those date field values.


Answers:
author: Lara
body: Hi Sharon,

Thanks for reaching out!

Just to confirm, is this in relation to **Trello**?

Are you using the [Dashcards Power-Up](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards)?

Lara  
The Trello Team

comments: author: Sharon Powell
body: Hi Lara - no, I don't know what Trello is. Not sure why that tag was on there.

Thanks, Sharon


author: Lara
body: No worries!

Feel free to post your question again, after you've selected the correct product from this page: <https://community.atlassian.com/t5/forums/postpage/choose-node/true/interaction-style/qanda>

All the best,

Lara  
The Trello Team
Copy individual items from one checklist to another
Asked by Deana Perlee:

I am trying to make one large checklist out of several cards. Is there a way to copy these items and send them to another card on another board?

I have tried clearing cache by toggling to auto clear on iPhone.


Answers:
author: Oliver S
body: Hi Deana, looks like this is a duplicate of your other post - <https://community.atlassian.com/t5/Trello-questions/Copy-individual-items-from-one-checklist-to-another/qaq-p/2269775#U2271983>. Have popped an answer in there, so feel free to continue the conversation from there if you encounter any issues! :)
Which STANDARD or PREMIUM
Asked by Rok Planin?ek:

Hi,

We are a company with 14 employees. Eight of them must manage Trello boards, while the remaining six can only view all boards.

<br />

Which option do I choose?

Thank you and have a nice day. Rok


Answers:
author: Brittany Joiner
body: What Alex said! Also, I made this video that explains Trello plans and how the pricing works: <https://youtu.be/VQMawLKZHyo>

That being said, i believe you're wanting the Observer role for those folks to have view only access, which is only part of the Premium plan.

comments: author: Rok Planin?ek
body: Thank you for your answer; that is helpful :).


author: Rok Planin?ek
body: If I understand correctly, for eight users and six observers we need to pay 140$/month?


author: Alex W
body: Hey [@Rok Planin?ek](/t5/user/viewprofilepage/user-id/5146711) - welcome to the Community!

What subscription you choose is entirely up to you! I recommend checking our our pricing page so you can compare our subscriptions and what features come in each: <https://trello.com/pricing>
Copy individual items from one checklist to another
Asked by Deana Perlee:

I am trying to make one large checklist out of several cards. Is there a way to copy these items and send them to another card on another board?


Answers:
author: Oliver S
body: Hi Deana, welcome to the community! :)

You can copy checklist items within a board using the "Copy Items From...". when creating a checklist on a card within the same board: <https://support.atlassian.com/trello/docs/how-to-use-trello-like-a-pro/#Copy-boards--lists--cards--and-checklists>

If you want to copy a checklist to a card on a different board, you can use the 'Copy cards' feature which lets you chose the board and list you want to copy it to: <https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/#Cards>

Hope this helps! :)


Tags: checklist
Is it possible to link one bamboo to two jira instances?
Asked by Gretchen:

We have a single bamboo instance with more than one JIRA that we may want to connect to. We currently connect to a single JIRA instance and there is of course no problem. However if we add a second JIRA do we just add a new link? As long as the 'keys' don't conflict (same JIRA key on more than one jira) it seems like it might work. Has anyone tried this?

Thank you,


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Yes, you can do it. You are exactly right, though. You need to make sure that you don't have duplicate JIRA project keys. Just in case, you also need to have unique SEN numbers on each JIRA instance (meaning, each JIRA instance needs to be properly licensed and not sharing the same license.)

comments: author: Gretchen
body: Note that I had actually researched this some time ago and got the answer that it would work with the stated gotchas. For future reference I'll add the jira issue here that I opened with the discussion I had with support. BSP-12906


Tags: bamboo-administration
Plan branches for branch updater and Gatekeeper?
Asked by Timothy Harris:

Hi,

I want to have an integration branch as my base branch. feature/dev.

I then want to create a Bamboo plan branch which will run a set of basic build checks after pulling in any changes on feature/dev. If successful, then merge the changes into the plan branch.

Flow:

* Developer hits create branch in Jira. feature/JIRA-ISSUE-Key blah blah.
* Plan branch is created, build is done.
* Developer does changes and pushes on created branch. Branch integrator pulls in changes and merges to developers branch.

I create this basic build plan and linked it to my repo with feature/dev as branch. Set up my stages and jobs. Selected create plan branches and enabled merging with branch updater.

This seems to work great :smile:

Now I want another plan which is downstream of these branch integrator builds. It would be the ++**gatekeeper**++ and run more extensive tests and if successful merge the changes back into the integration branch feature/dev for each run of a ++**plan branch...**++

How to do this? I cloned the Branch integrator plan and tried to modify it to be a gatekeeper in branch merging but was unsuccessful. It is very confusing to be honest.

Any help would be appreciated!

/Tim


Answers:
author: dontv
body: could you share the regex we need to use for feature branches? i somehow cant get this working both merging and plan branch creation.


author: Timothy Harris
body: Sorry for the late answer. But I got it working. Thanks :smile:


author: Pawel Skierczynski
body: How exactly is your plan configured and what is not working.

It's hard to help without more details.

I assume you have read this one already: <https://confluence.atlassian.com/display/BAMBOO/Using+plan+branches#Usingplanbranches-Gatekeeper>


Tags: branch

gatekeeper
Does OnDemand Bamboo support PHP Projects?
Asked by Guy Warner:

I read in a comment that php was on the road-map. Just curious if we'd be able to use the cloud subscription or if we'd have to self host to be able to run PHPUnit, and a slew of other php tests.

If we can minimize the number of EC2's we have to maintain the better.


Answers:
author: Thomas Beauvais
body: PHPUnit doesn't mean php support. The cloud version of Bamboo currently has only 3.7 where the newest version of PHPUnit is 4.4 and has a lot of features that our project requires.

Where is the Composer support?

I think that the cloud Bamboo is generally dedicated to Java development with little or no support for PHP projects.


author: Himanshu Chhetri
body: You have freedom to use the cloud or self hosted offering for Bamboo. Both have support for PHPUnit.

* Cloud Bamboo provides a stock EC2 instance as build agent which has PHPUnit preinstalled: <https://confluence.atlassian.com/display/BAMBOO/stock+images>
* On both: cloud and selfhosted you can use the builtin PHPUnit task: <https://confluence.atlassian.com/display/BAMBOO/PHPUnit>


author: Guy Warner
body: Any on that, if we end up doing a self-hosted Bamboo, can it talk to our Atlassian hosted JIRA?

comments: author: Himanshu Chhetri
body: As long as self hosted instance is running over SSL with valid certificate you would be able to link self hosted Bamboo with Cloud JIRA: <https://confluence.atlassian.com/display/AOD/Linking+to+Installed+Applications+from+OnDemand>


Tags: cloud
How do I hide disabled plans?
Asked by Chris Lemmons:

I've been using Bamboo for quite some time now, and I've accumulated quite a few "dead" plans. These are plans that were once used to build products, but are no longer, either because we've changed strategies, changed branching styles, abandoned that product, or replaced it with a different automated routine.

I can't delete these branches, because they contain potentially valuable information about historical builds. Nevertheless, I don't wish to see them on a daily basis. They simply confuse people. (For some people, I can revoke their access to the plan entirely, which accomplishes this goal, but that doesn't work generally, since for some plans, they may need access in the future. Also, I'm an administrator and it clutters my screen terribly.)

Any ideas for hiding these plans? Ideal would be a toggle for "Show disabled plans" that defaults to off.


Answers:
author: Krystian Brazulewicz
body: Our internal practice for such plans is to create project called "ZZZ dead plans" and move all those plans there. If you want to hide them from other users then using permissions is the best way.

We're not planning adding feature like "hide disabled plans" because we believe this would be even more confusing.

comments: author: Chris Lemmons
body: Creating a "ZZZ dead plans" wouldn't really change where they are on the screen by very much. There are only 2 "live" plans, so the page will still be entirely full of distracting detritus. Perhaps what I want isn't "hide disabled plan", but rather "archive plan".I don't really want to run it again, but I also don't want to delete all its history in case somebody links there from an old link or needs to check on it for a support case or something.
Restricting a stage to one agent
Asked by James Youngman:

I know that a plan can be restricted to a particular agent. But can one stage of a multi-stage plan be restricted?


Answers:
author: Krystian Brazulewicz
body: Considering the numbers you provided manual option is not really convenient.

Can you describe your usecase in more detail? I'd like to understand this requirement and your setup.


author: James Youngman
body: There are 10 jobs in that stage times 40-50 plans. OUCH!


author: Krystian Brazulewicz
body: Bamboo doesn't have such feature. As a workaround you might want to restrict each Job in a Stage independently.
trying to create an EBS snapshot
Asked by Jean-Sebastien (GA):

Hi Guys,

I'm running on Bamboo OnDemand and,

following online documentation[here](https://confluence.atlassian.com/display/AOD/Configuring+elastic+instances+to+use+the+EBS), I'm trying to create an EBS snapshot from a Linux Standard Image.

So far, I can access the elastic instance via SSH as a root user.

But then, when running the first script from directory **/opt/bamboo-elastic-agent/bin/** , **createInitialVolume.sh 30**, I got the following error :

**Insufficient security files. Need /root/cert.pem /root/pk.pem.**

How do I fix this error ? I don't know where to find the missing files.

Thank you for your help :smile:

J


Answers:
author: Kristen Byers
body: Hi,

It's been a while since I've messed with this, but I think you can look [here](https://confluence.atlassian.com/display/AOD/Generating+your+AWS+Private+Key+File+and+Certificate+File) for your answer (Generating your AWS private key file and your certificate file).

If that's not sufficient or your still having problems let me know.

-Kristen

comments: author: Jean-Sebastien (GA)
body: Sorry, I should have read more carefully the documentation, it was clearly explained inside.Thanks a lot Kristen for pointing me towards the part I missed :)best regards,J


author: Kristen Byers
body: No problem! From personal experience, I know how easy it is to get bogged down navigating the documentation and thus miss something. Good luck!


author: Jean-Sebastien (GA)
body: :)


author: Thomas Nilsson
body: HiI experience the same thing and I have followed the instructions in the link as provided by Kristen to upload the certificate and private key to the bamboo server. Though Im not sure what you mean here Kristen - so now I have the key and the cert on the Bamboo server how does that affect the still missing files on the elastic agent?regardsThomas


author: Thomas Nilsson
body: So - the simple solution as described in the instructions is to enable "Upload AWS account identifiers to elastic instances."Thomas


Tags: cloud
Bamboo unable to connect to VPC instance
Asked by Kevin Lawson:

Hello,

Bamboo is successfully creating an instance in our VPC, but looks to be unable to connect. Bamboo is associating an elastic IP (routable). I am unable to ssh to the instance.

Troubleshooting I created a new EIP, dis-associated the original, and associated the new. Initially I cannot ssh to the instance. After several minutes I am able to ssh to the instance and from the instance connect to resources on the other side of the tunnel. I moved the IP back to the original assigned by Bamboo, but the Bamboo instance dashboard continued to report pending (doesn't look to have been able to connect). Bamboo finally deletes the instance.

Any help is much appreciated.


Answers:
author: Krystian Brazulewicz
body: You should probably contact [Atlassian Support](https://support.atlassian.com/servicedesk/customer/bsp) with this.
Application Backup the Database?
Asked by Jonathan B.:

I'm using an external Postgresql database for my Jira, Crowd, Confluence, Stash, Crucible, and Bamboo applications. I've configured backups within each application (except Stash which runs Bash scripts for backups). Does this backup the data in the databases or is it JUST the site configurations?

For instance if my Atlassian server dies, will I be able to completely restore everything using the backups stored in {Home Directory}/backups?


Answers:
author: Tiago Comasseto
body: Hi Jonathan, the XML backup also includes the content of the application (e.g.: pages for Confluence, issue for JIRA, etc).

Cheers

comments: author: Caspar Krieger
body: In case there's any doubt, the backup for Crowd also includes the necessary parts of Crowd's database.


author: Mehmet Kazgan
body: Some things to consider:

1. For JIRA, DB is the full backup but not the attachments along with the issues
2. For Confluence, same as JIRA
3. For Stash, you need to backup repositories folder structure as DB does not contain repository/code data.
4. For Bamboo and Crucible, same as JIRA

I usually prefer DB backup with folder sync.


Tags: backup

bitbucket

bitbucket-server

confluence

crowd

fisheye-crucible

jira

restore