youngmon/atlassian-qna huggingface dataset:
Unable to access Bitbucket due to account deactivated
Asked by Daiyue Weng:

Hi,

I tried to access our Bitbucket repository using my former colleague's account (he has left the job and **he is the only person accessing/using Bitbucket**), but Bitbucket pops up 'You don't have permission to access this content'. The colleague's email used to access the Bitbucket has been removed by the company so how can I access the Bitbucket repo? The code is very important to us. I am also the admin for the Atlassian cloud of our company.

![bitbucket_access_deny.PNG](/t5/image/serverpage/image-id/336194iE715B254920B4307/image-size/large?v=v2&px=999 "bitbucket_access_deny.PNG")


Answers:
author: Nicolas Grossi
body: [@Daiyue Weng](/t5/user/viewprofilepage/user-id/4682125) This can be due to the period of time time that the account is used. I hope someone from atlassian might take a look soon.

Nicolas

comments: author: Ben
body: Hi [@Daiyue Weng](/t5/user/viewprofilepage/user-id/4682125)

This account was disabled by an organisational administrator for that domain, as this is a managed account - we at Bitbucket Cloud support have no control over its administration.

You will need to reach out to an organisational administrator for that domain to re-activate the users account.

Cheers!

- Ben (Bitbucket Cloud Support)


author: Daiyue Weng
body: Hi, [@Ben](/t5/user/viewprofilepage/user-id/4537226)

I think I am the organisational admin for all the company domains, where is the interface for managing the user accounts for Bitbucket?


author: Ben
body: Hi [@Daiyue Weng](/t5/user/viewprofilepage/user-id/4682125)

We have documentation for re-activating a user account below:

* <https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/>

If you are unable to manage this organization, you will need to raise a ticket with our support team using a paid workspace ID as we will need to discuss personal information with you that would not be appropriate for a public forum such as community:

* <https://support.atlassian.com/contact/>

If you encounter issues raising a ticket, please let me know the timezone you are in so I can raise a ticket on your behalf and ensure that you are supported by an engineer in your region.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Can you create a Bitbucket project from the API using an HTTP access token?
Asked by Adam Long:

I'm trying to use the atlassian-python-api to manage may Bitbucket projects and repositories and I'm running into an issue where it says I don't have permission. I created my HTTP access token with project admin and repository admin. I'm trying to avoid using my password, but it appears the tokens may only be good for within a project?

Has anyone done this before, and if so can you provide some suggestions on what I may be doing wrong?

Thanks!


Answers:
author: Nicolas Grossi
body: [@Adam Long](/t5/user/viewprofilepage/user-id/5409237) You might take a look at this thread: <https://community.atlassian.com/t5/Bitbucket-questions/How-do-i-create-a-bitbucket-repo-using-REST-API-in-our-company/qaq-p/936846>

HTH

Nicolas

comments: author: Adam Long
body: Thanks! I did look it over and it looks to be down a level as they are creating repositories, which I'm able to handle. My issue seems specific to creating the projects.


Tags: bitbucket-data-center

bitbucket-server

data-center

server
Codeium product questions
Asked by Paul Alexander:

Is there someone at Codeium I can speak to on the phone? We have some questions I need answered about the product and an Enterprise license. I used their form. Hoping to escalate getting a phone call;).

[Codeium ? Free AI Code Completion \& Chat](https://codeium.com/)

[Codeium \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1231479/codeium?tab=overview&hosting=cloud)

-Paul


Answers:
author: Nicolas Grossi
body: [@Paul Alexander](/t5/user/viewprofilepage/user-id/853442) Discord server: <https://discord.com/invite/3XFf78nAx5>


Tags: addon-codeium

atlassian-marketplace

bitbucket-cloud

cloud
How to send PAYLOAD_FILE in slack pipe
Asked by Aliaksandr Prytychanka:

pipelines: default:

- step: name: Notify Slack

script: - apt-get update \&\& apt-get install gettext-base

- envsubst \< "payload.json.template" \> "payload.json"

- pipe: atlassian/slack-notify:2.3.0

variables:

WEBHOOK_URL: $WEBHOOK_URL

PAYLOAD_FILE: payload.json

CHANEEL: '#dev'

With these variables set and the exact correct payload.json.template of the correct format, the pipe crashes with an error  

<br />

Digest: sha256:b198a727fadf804c850a76adb13e5bb7cc58c56c526dc6425d254cbc860d7ea0  
83
Status: Downloaded newer image for bitbucketpipelines/slack-notify:2.3.0  
84
INFO: Starting with payload provided in PAYLOAD_FILE...  
85
INFO: Sending notification to Slack  
86
? Notification failed. Pipe has finished with an error: Invalid URL '': No scheme supplied. Perhaps you meant https://?  

Could you please advise how to make this work? Normal messages are sent


Answers:
author: Igor Stoyanov
body: Hi [@Aliaksandr Prytychanka](/t5/user/viewprofilepage/user-id/5545527) . The error you provided points you with *Invalid URL '' (empty string).*

Check/update the repository variable $WEBHOOK_URL you used in the pipe.  

Regards, Igor


Tags: bitbucket-cloud

bitbucket-pipelines

cloud

pipes

slack
Error pushing to commit due to file size
Asked by Jae Lee:

Pushing to bitbucket.org:\<redacted\>.git

remote: Repository is over the size limit (4 GB) and will not accept further additions.

remote:


Answers:
author: Patrik S
body: Hey [@Jae Lee](/t5/user/viewprofilepage/user-id/2527572) ,

welcome to the Community!

I've manually triggered a garbage collection for your repository in the backend, which managed to reduce the size back to **2.2GB**.

That is still quite a big repository, so going forward, I recommend moving some large files to LFS, as [@Aron Gombas _Midori_](#) and [@Graham Twine](#) have also suggested.

Thank you, [@Jae Lee](/t5/user/viewprofilepage/user-id/2527572) !

Patrik


author: Aron Gombas _Midori_
body: As [@Graham Twine](/t5/user/viewprofilepage/user-id/1575905) suggested, you should try LFS. As you are using Cloud, the specific doc is here: <https://support.atlassian.com/bitbucket-cloud/docs/use-git-lfs-with-bitbucket/>


author: Graham Twine
body: Hello [@Jae Lee](/t5/user/viewprofilepage/user-id/2527572) welcome to the community.

Have you enabled [Git LFS](https://www.atlassian.com/git/tutorials/git-lfs) (Large File Store) on the repository?

You can find this under repository \> settings \> Git Large File Storage


Tags: bitbucket-cloud

cloud
Remove a repository link without access to Jira
Asked by David Inglis:

Many of my team's repositories have "Repository links" for our Jira site as we have been including ticket numbers in our commits.

However, sometimes these commit message links seem to accidentally link to old Jira sites that our teams no longer use nor have access to.

How can these repository links be disconnected from the Bitbucket repos, without having access to the original Jira projects. Ideally this will resolve the issue of broken links in PRs when the ticket number links to a dead end (ie a decommissioned Jira site)


Answers:
author: Syahrul
body: G'daym [@David Inglis](/t5/user/viewprofilepage/user-id/5546432)

Welcome to the community!

Please reach out to your workspace administrator and ask them to remove the old Jira site from the workspace. This can be done by navigating to Bitbucket workspace settings \> Installed apps, locating the old Jira instance, and clicking remove.

Let me know how it goes.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud

jira

links

repository
Repository Templates for Bitbucket Data Center cannot be Enabled
Asked by Ken Taylor:

After the trial license is applied, it states that the repository templates are not enabled.

When I click on the Enable button, the action fails as none of the modules is enabled, a message states to look in the log.

The Audit log gives no more information than the first statement provided.


Answers:
author: Nicolas Grossi
body: [@Ken Taylor](/t5/user/viewprofilepage/user-id/5546057) Welcome! Is this an add on ? Could you please paste any error message you are getting ?

Nicolas

comments: author: Ken Taylor
body: Hi Nicolas

This is an add-on that is applied to Bitbucket under Manage Apps \> User Installed Apps. When I copy and paste the updated license to the window and click on Update, it installs without issue. It also states I should click on Enable to enable the "59" modules.

I click on "Enable" and receive the error message, "An unexpected error occurred. Refer to the logs for more information." I then click on Audit Log at the bottom left of the table and receive the following message, "Failed to enable app Repository Templates for Bitbucket Server (ch.mibex.stash.templates)"

Ken


Tags: bitbucket-server

server
SourceTree Hakk?nda
Asked by Fatma Ya?anlar:

```
Merhaba, bir kullan?c? burada yazd???m hatal? yer bulunuyor. Sorunu nas?l ??zebilirim?Mevcut yaz?l?m SourceTree ?zerinden g?ndermeye y?nelik olarak Bitbucket ?zerinden yetkilendirme hizmeti al?yorum.? Kimlik uyumu ba?ar?s?zl?k oldu[mehmet. Temel] kullan?c? i?in giri? kontrol? ba?ar?s?z oldu.'https://api.bitbucket.org/2.0/' URL'sine eri?im izniniz yokKullan?c?'. ?stek 'Yetkisiz' durum koduyla geri d?nd?.
```


Answers:
author: Theodora Boudale
body: Hi Fatma,

Based on the error you posted here, SourceTree is attempting to make an API call to Bitbucket Cloud and the response from our API is Unauthorized.

There are no details, though, as to what exactly the user is doing, what options or menus they are selecting in SourceTree, and what steps they follow until they see this error. It would be useful to have that info and also know if they are using SourceTree for Windows or for Mac.

A common reason for authentication errors is that users enter their account's credentials for Basic authentication over HTTPS. An account's credentials can be used only for logging in to the website from browser. If the user is not asked to log in to their Atlassian account, but they are trying to add their Bitbucket account with Basic authentication in SourceTree instead, they need to use:

* Their Bitbucket username, which can be found here <https://bitbucket.org/account/settings/> after they log in to Bitbucket Cloud from browser
* An [app password](https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/) for their account that has at least **Account - Read** permissions. Additional permissions may be required, such as **Repositories - Read** and -**Write**, in order to be able to clone, pull or push to Bitbucket repos.

Kind regards,  
Theodora


author: Nicolas Grossi
body: [@Fatma Ya?anlar](/t5/user/viewprofilepage/user-id/5504289) Are you sure the endpoint is correct ?


Tags: bitbucket-cloud

cloud
Is there a probable roadmap for Altassian Cloud data residency site to be in KSA?
Asked by toheedahsanbutt:

We are a company in Kingdom of Saudia Arabia, due to our data privacy policies moving to Cloud from DC is not an option unless the Cloud residency is in a KSA location.   

Are there any plans for you to have a site in KSA in near future?


Answers:
author: Ben
body: Hi [@toheedahsanbutt](/t5/user/viewprofilepage/user-id/5546052)

Data residency is present on our Bitbucket Cloud roadmap, this is planned to be released sometime in 2025 - more information may be found below, and you can follow our roadmap for updates:

* [https://www.atlassian.com/wac/roadmap/cloud/data-residency-for-bitbucket?selectedProduct=bitbucket\&search=resi\&p=d8d3159d-78](https://www.atlassian.com/wac/roadmap/cloud/data-residency-for-bitbucket?selectedProduct=bitbucket&search=resi&p=d8d3159d-78)

Cheers!

- Ben (Bitbucket Cloud Support)

comments: author: toheedahsanbutt
body: Hi [@Ben](/t5/user/viewprofilepage/user-id/4537226) - Thank you for your input. The product we are looking for is JIRA software and JSM and their data residency to be in KSA. I find nothing about it in the roadmap so hence my question.


author: Ben
body: Sorry [@toheedahsanbutt](/t5/user/viewprofilepage/user-id/5546052)

This came into our queue for some reason - JIRA/JSM is already enabled with data residency for paid plans (Standard/Premium/Enterprise), we have documentation for configuring this below:

* <https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/>

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: cloud

data-center

jira-cloud

location

security-and-access-policies
how to create a personal workspace
Asked by Dhruv Menon:

What are the steps to create a personal workspace


Answers:
author: Syahrul
body: G'day, [@Dhruv Menon](/t5/user/viewprofilepage/user-id/5546007)

Welcome to the community!

We no longer support the creation of a "Personal workspace." You can check our guide below on how to create a Shared workspace:

[Create workspace](https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/)

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
how to Setup Teams web hook for bitbucket notifications
Asked by Pkum:

while adding this incoming webhook in Teams channel it is stuck at the page of "setup connector"

<https://www.moveworkforward.com/blog/how-to-get-microsoft-teams-notifications-from-atlassian-bitbucket-cloud>

Does it require any API permission?

Kindly assist.


Answers:
author: Robert Stanley
body: Hi [@Pkum](/t5/user/viewprofilepage/user-id/5545845),  

I hope all is well.   

As Microsoft are [depreciating incoming webooks](https://devblogs.microsoft.com/microsoft365dev/retirement-of-office-365-connectors-within-microsoft-teams/) the Move Work Forward apps are switching to the Workflows app for generating webhook URLs.   

You can find a guide on how to create webhook URLs through Workflows [here](https://help.moveworkforward.com/microsoft-teams/how-to-create-webhook-url-with-workflows-app), which also includes a video demonstration.   

Should you require any further assistance, you're more than welcome to reach out to [Move Work Forward Support](https://moveworkforward.atlassian.net/servicedesk/customer/portal/1), and we'll be happy to help.  

Kind Regards,  
Robert


author: Syahrul
body: G'day, [@Pkum](/t5/user/viewprofilepage/user-id/5545845)

Welcome to the community!

When setting up an integration or webhook, please make sure that the user that is setting up has Administrator permission for Bitbucket and Team. So, could you please confirm that you are an admin for both the Bitbucket workspace and the Team?

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
how to build the jar of netbeans spring project in bitbucket
Asked by Jagadish Kumar:

when i commit the code , i want build the jar in bitbucket , plz tell me the steps


Answers:
author: Patrik S
body: Hello [@Jagadish Kumar](/t5/user/viewprofilepage/user-id/5545726) ,

and welcome to the Community!

In order to build files in Bitbucket Cloud you can make use of Bitbucket Pipelines.

As you're onboarding to the pipelines, I would suggest following the instructions of the below article :

* [Configure your first pipeline](https://support.atlassian.com/bitbucket-cloud/docs/configure-your-first-pipeline/)

While creating your first pipeline, you'll have the option to select from a variety of templates, including Java builds, which you can use as a starting point to customize according to your needs.

The process basically consists of the following steps :

1. **Enable Pipelines** :  
   Go to your **Repository settings** \> Settings under the Pipelines section and enable Bitbucket Pipelines for your repository.

2. **Create a *bitbucket-pipelines.yml* file** :  
   In the root of your project, create a bitbucket-pipelines.yml file. This file will contain the configuration for your build pipeline.  

3. **Define your pipeline steps** :  
   Within the bitbucket-pipelines.yml file, you need to define the steps required to build your project. This typically involves installing dependencies and running the build commands.  

4. **Configure the build commands** :  
   For Java, this might involve running Maven or Gradle commands to compile your code and generate the JAR file.  

5. **Commit and push your changes** :  
   After setting up the bitbucket-pipelines.yml file, commit and push the changes to your Bitbucket repository.

Once Pipelines is enabled, any subsequent code commits to your repository will trigger the build pipeline automatically and will run the defined build steps.

I hope that helps! Should you have any questions, feel free to ask.

Thank you, [@Jagadish Kumar](/t5/user/viewprofilepage/user-id/5545726) !

Patrik S


Tags: bitbucket-cloud

cloud
Fisheye Github Integration
Asked by True_Developer:

Hi,

With [GitHub services deprecating](https://developer.github.com/changes/2018-04-25-github-services-deprecation/)soon, I would like to understand if there is a better way (ex: webhooks) and the process to integrate FishEye/Crucible with GitHub.

Thanks


Answers:
author: Adam Slaski
body: Try this app: [https://marketplace.atlassian.com/apps/1223584/github-webhooks-for-fisheye?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1223584/github-webhooks-for-fisheye?hosting=server&tab=overview)


author: Albert Casanovas
body: Bump! Is there?

We're running close to the services deprecation and the Fisheye/Crucible still points you to using the services.


Tags: github
Can I install Crucible in HA(High Availability) mode?
Asked by Chang Lee:

Hello

Can I install Crucible in HA(High Availability) mode? I am looking for a doc or guide about how to do install/run Crucible in HA mode in AWS.

thanks for help

Chang


Answers:
author: Denis Akulov
body: Ping? I am also interested in this. The documents do not cover this topic. I have to assume that it's not possible (other than running a cold standby).

Atlassian, please provide guidance here. Thanks!


Tags: high-availability
How to grant permission to create projects for users/groups without granting admin
Asked by Mark.Yu:

Hello,

I'm the Fecru admin of our company. I hope team leaders can manage the repositories and projects by themselves.

Do we have some way to grant permission to create projects for users/groups without granting full admin privilage?

Thanks.


Answers:
author: Ben Stuart
body: Hi Mark,

This is available for repositories, but not projects. It looks like Tames already addressed repositories, but here is the feature request for projects:

<https://jira.atlassian.com/browse/CRUC-8219>

Please vote and watch the feature request! :)

comments: author: Mark.Yu
body: Hello,

Voted, thanks for your information.


author: Tamas Csabina
body: Hi,

On the Global Permission page (http://server/fisheye/plugins/servlet/admin/globalpermissions) there is a checkbox that enables/disables repository creation for certain groups.

Create a dedicated group for team leaders, and enable the repository creation for that group.

Hope this helps...
How to make crucible native plugin for a third party SCMs ?
Asked by krishna:

Crucible native repository access says:

Crucible natively supports Subversion, CVS, Perforce, Git and Mercurial repositories.

We have third-party SCM plugin which is of type lightSCM plugin.

**1. How to convert 3rd party light scm plugin that would list under native repository access like Git.**

**2. What is the procedure to do so?**

**3. What is a proper channel to get the way for the native plugin development?**

**![cru_lighSCM.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/39715i893BE611E6ABC19E/image-size/large?v=v2&px=999 "cru_lighSCM.JPG")![cru_native.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/39716i1A817B50C0AAE0FF/image-size/large?v=v2&px=999 "cru_native.JPG")**


Answers:
author: Nic Brough -Adaptavist-
body: You say you have a plugin already, so I'm not sure what you are thinking you actually need here.

Assuming that statement is wrong and you do want to create a plugin for lightscm as the second and third questions suggest, start at <https://developer.atlassian.com/>


Tags: code-review

crucible-development

source-control
How to delete incorrectly added branch from review in cruicible?
Asked by Dmitry Chernenko:

Hi, everyone!

I did't find the answer on the question from topic in documentation - <https://confluence.atlassian.com/crucible/using-crucible-298977437.html>

So, any advice will be appreciated


Answers:
author: Themis
body: Hi Dmitry,

Unfortunately, at the moment there is no out-of-the-box way to delete a branch from a review. There is a feature request to add that functionality: <https://jira.atlassian.com/browse/CRUC-7223>. Please be sure to watch it, and vote on it, so that you're notified if this is implemented in a future release.

The workaround would be to abandon the review and start a new one, or follow some developer suggestions to remove content or changesets in the following discussion:

<https://community.atlassian.com/t5/Answers-Developer-Questions/I-added-a-branch-to-review-in-crucible-is-there-any-way-to/qaq-p/501797>

Hope this helps!

Themis

comments: author: Joe Privett
body: Tried to up-vote, but it has been closed. I could really do with this feature as there is no way to remove branches from code reviews.
Unable to log in after ammending global permissions
Asked by Mark Erasmus:

After updating our Crucible license I was getting a message stating that we had exceeded our user limit because it was picking up all our Jira users through the global permission settings. However, after updating our global permissions I am unable to log in, even with the administrators account. Is there a way to revert the global permission settings, or some other way to allow me to log in?


Answers:
author: Ben Stuart
body: Hey Mark,

Every FishEye/ Crucible instance has a local administrator account that you configure upon setup. You can always login with this user despite any permissions that could have been configured by accident. If you don't know the password for this user you can reset this user's password with the following instructions:

<https://confluence.atlassian.com/fisheye/how-to-reset-the-administration-page-password-in-fisheye-or-crucible-960155804.html>

I hope that helps!
Dragon Slayer - Fisheye Setup - Add Repository - Page does not render
Asked by Shawn Wallack:

I am on Stage 5 Step 4.7 of the Dragon Slayer instructions.  

Atlassian Support previously told me to upgrade to latest versions (and to ignore versions in the Dragon Slayer wiki), so I am running:  

Windows 10 x64 (Admin)  
atlassian-jira-software-7.13.0-x64  
atlassian-confluence-6.12.2-x64  
atlassian-bitbucket-5.16.0-x64  
atlassian-bamboo-6.7.1-windows-x64  
atlassian-fisheye-4.6.1-x64  
jdk-8u191-windows-x64  
postgresql-9.6.11-1-windows-x64  
tortoisehg-4.8.0-x64  

Jira is running.  
Confluence is running.  
Fisheye is running.  

I got through the Fisheye installation up to the point where I need to add a repository. That's when I get the error:

**An error occurred trying to render this page:**javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.el.ELException: Problems calling function 'cru:renderHeader'

**Original error that caused this page:** javax.servlet.ServletException

<br />

I Googled this error and it looks like this has to do with supported Java versions, but I believe Fisheye 4.6.x (installed) supports Java 1.8 (installed).


Answers:
author: Ben Stuart
body: Hey Shawn,

It's a bit hard to determine what problem you're facing without more logs or a support zip for the full context. You're right that this is often caused by the Java version.

I would try the following:

Verify %FISHEYE_INST% and %JAVA_HOME% is set correctly. If that doesn't work

1. Stop Fisheye/Crucible
2. Delete FISHEYE_INST/var/osgi-cache
3. Start Fisheye/Crucible

I hope this helps!


Tags: dragonslayer

java

jdk

render

repository

server