Error retrieving breadcrumbs.
Asked by Ronald Diqu?lou:

Hello,

For some time, I have a serious problem with a space. I am Confluence 5.3.

Can not create a page saying "Error retrieving breadcrumbs."

To get to the store, I change my space and there is no problem. Then it is impossible to move the page. I still have the same error: "Error retrieving breadcrumbs."

I tried to reindex Confluence but the problem is still present.

Someone would have a solution?

Thank you in advance  
Ronald


Answers:
author: Ronald Diqu?lou
body: Hello,

I checked your link and my setup.

Server configuration:

```
&lt;Server port="8000" shutdown="SHUTDOWN" debug="0"&gt;    &lt;Service name="Tomcat-Standalone"&gt;        &lt;Connector  URIEncoding="UTF-8"  className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"                   maxProcessors="75"                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"                   useURIValidationHack="false"/&gt;[...]
```

Configuration database Postgresql:

```
psql confluence -c 'SHOW SERVER_ENCODING' server_encoding ----------------- UNICODE(1 ligne)
```

I checked everything but I do not understand why I still have this problem.  
Would you have another idea?

Thank you.


author: Jeremy Largman
body: I searched our various repositories and found this: <https://jira.atlassian.com/browse/CONF-20237> - but that seems different, a global configuration problem. You mentioned it's just a single space. I'm curious - what is "the store"?

What's unique about this space - is there a custom theme? Perhaps some custom css? Get the space admin, if you're not, to change to the default theme and wipe out (temporarily at least) any css.

comments: author: Ronald Diqu?lou
body: Thank you for your reply.

I use Confluence 5.3 in French, with accents. Reading the ticket CONF-20237, I found that it was the same problem.  
The problem would accents contained in the title. I did the test and it is the same problem.

I have found the problem as a single space because I started with Confluence. I do not have much content.

However I do not understand how to solve the problem. On the ticket, Robson said he set UTF-8 in server.xml.

When I look at mine, I feel it is already configured:

```
&lt;Server port="8000" shutdown="SHUTDOWN" debug="0"&gt;    &lt;Service name="Tomcat-Standalone"&gt;        &lt;Connector className="org.apache.coyote.tomcat4.CoyoteConnector" port="8090" minProcessors="5"                   maxProcessors="75"                   enableLookups="false" redirectPort="8443" acceptCount="10" debug="0" connectionTimeout="20000"                   useURIValidationHack="false" URIEncoding="UTF-8"/&gt;        &lt;Engine name="Standalone" defaultHost="localhost" debug="0"&gt;            &lt;Host name="localhost" debug="0" appBase="webapps" unpackWARs="true" autoDeploy="false"&gt;                &lt;Context path="" docBase="../confluence" debug="0" reloadable="false" useHttpOnly="true"&gt;                    &lt;!-- Logger is deprecated in Tomcat 5.5. Logging configuration for Confluence is specified in confluence/WEB-INF/classes/log4j.properties --&gt;                    &lt;Manager pathname="" /&gt;                &lt;/Context&gt;            &lt;/Host&gt;        &lt;/Engine&gt;        &lt;!--            To run Confluence via HTTPS:             * Uncomment the Connector below             * Execute:                 %JAVA_HOME%\bin\keytool -genkey -alias tomcat -keyalg RSA (Windows)                 $JAVA_HOME/bin/keytool -genkey -alias tomcat -keyalg RSA  (Unix)               with a password value of "changeit" for both the certificate and the keystore itself.             * Restart and visit https://localhost:8443/             For more info, see http://confluence.atlassian.com/display/DOC/Adding+SSL+for+Secure+Logins+and+Page+Security        --&gt;&lt;!--        &lt;Connector port="8443" maxHttpHeaderSize="8192"                   maxThreads="150" minSpareThreads="25" maxSpareThreads="75"                   enableLookups="false" disableUploadTimeout="true"                   acceptCount="100" scheme="https" secure="true"                   clientAuth="false" sslProtocol="TLS" SSLEnabled="true"                   URIEncoding="UTF-8" keystorePass="&lt;MY_CERTIFICATE_PASSWORD&gt;"/&gt;--&gt;    &lt;/Service&gt;&lt;/Server&gt;
```

Could you tell me how to solve the problem?

Thank you.


author: Jeremy Largman
body: Your server.xml is indeed UTF-8. Make sure you've got everything at UTF-8:

<https://confluence.atlassian.com/display/DOC/Troubleshooting+Character+Encodings>

See section 2 - it could be the database or file system.


Tags: confluence-administration