youngmon/atlassian-qna huggingface dataset:
Request for help to resolve vulnerabilities detected in Confluence
Asked by Lilia Gonz?lez:

Please estimate your help indicating the actions to follow to resolve the security news reported in the Confluence Vulnerability Analysis report (Reporte_acunetix_Confluence.pdf), attached in this request. As you can see, a high vulnerability and 205 medium state were detected.

Thank you for your prompt cooperation


Answers:
author: Diego
body: Hello there!

Lilia, we received no PDF file with your question. With this in mind, we suggest that you upload it somewhere and send a download link our way. Please, keep in mind that everyone can access the content shared here. So take care not share access to private and / or sensitive content with this shared link.

Since your question comes to tackle vulnerabilities, I would like to warn you that pretty recently we had **two CVEs,**which are explained here:

**[Confluence Security Advisory - 2019-03-20 \| March 2019 Confluence Server Advisory - WebDAV and Widget Connector vulnerabilities](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html)**

**[Confluence Security Advisory - 2019-04-17 \| Confluence - Path traversal vulnerability - CVE-2019-3398](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-04-10-968660855.html)**

For both CVEs, we **strongly advise** you to upgrade Confluence if you are running one of the affected versions. The latest CVE shows us that Confluence 6.15.2 is safe from both exploits.

Looking forward to your reply Lilia!


Tags: confluence-server

server
Show Jira checklist content as a list in confluence issue table
Asked by HURRICANE Support:

Hi all,

We manage our development activity through JIRA. Our reporting to the client each sprint is run from Confluence. We use Jira Issue/Filter tables in confluence to show the detail of the JIRA issues in sprint.

Within each Jira ticket, we use Checklist for Jira to record, tick off acceptance criteria.

However, when we show the acceptance criteria in a Issue/Filter table in Confluence, the acceptance criteria is shown as continuous prose, rather than a list of items. Is there a config change I can make, or a different plug-in I can use to show acceptance criteria as a list of items rather than prose in a Jira Issue/Filter table?

E.g. Acceptance criteria of:

* One
* Two
* Three

Appears in the Jira Issue/Filter query as:

OneTwoThree.

We currently use hyphens in every acceptance criteria to show as a separator in confluence, but it's not a perfect solution.

Thanks in advance for any help.


Answers:
author: Alina Kachan_Railsware_
body: Hi [@HURRICANE Support](/t5/user/viewprofilepage/user-id/682646) ,

In [Smart Checklist for Jira](https://marketplace.atlassian.com/apps/1216451/smart-checklist-for-jira-enterprise), we use "Checklists" custom field for showing checklists items on Confluence. What you get displayed is full content of your checklists plus their progress if you add "Smart Checklist Progress" field as well. Please take a look at[this article](https://railsware.atlassian.net/wiki/spaces/CHK/pages/1237024769/Show+checklists+with+your+Jira+Issues+on+Confluence) where we show what exactly it looks like on Confluence and add step-by-step instructions.

Please let me know if it helps!


Tags: jira
How can I align timezone for a Confluence Calendar?
Asked by Gergely Balint:

Hi,

I'm a Confluence user and I created a Calendar. I'm in timezone GMT+1, however when creating the Calendar, it asked for options to set timezone and I picked IST, because 90% of our team is located in India. I only realized later that Confluence actually understands time zone challenges and it wouldn't have been necessary to set to IST. Also, it seems like events added appear with a weird time in IST (some 6 hours difference instead of 3:30 hours). So to resolve I would like to revert to my timezone for Calendar for the ease of adding events based on my timezone. How do I make a change to the Calendar timezone?

I tried to go to my profile settings but it's only showing for Confluence timezone (which is GMT+1), but can't find same for Calendar.

Thanks,

Gergely


Answers:
author: Fabian Lim
body: Hi gergely,

This post explains how you can resolve the issue: <https://confluence.atlassian.com/confkb/understanding-time-zones-and-the-display-of-event-times-in-team-calendar-806457993.html>

Thanks


Tags: calendar

cloud

confluence-cloud
Creating new Team Space
Asked by Adarsh Manoharan:

How can i create new space in the new Jira/Confluence versions  
I cannot view the potions for creating spaces in mi site administration


Answers:
author: Taranjeet Singh
body: [@Adarsh Manoharan](/t5/user/viewprofilepage/user-id/1673618) Can you check if your user or the group you belong to has "Create Spaces" permission in Confluence?

comments: author: Taranjeet Singh
body: [@Adarsh Manoharan](/t5/user/viewprofilepage/user-id/1673618) Did you get a chance to check the required permissions as I suggested?


author: Taranjeet Singh
body: [@Adarsh Manoharan](/t5/user/viewprofilepage/user-id/1673618) Did you get a chance to check the required permissions as I suggested?


author: Taranjeet Singh
body: [@Adarsh Manoharan](/t5/user/viewprofilepage/user-id/1673618) Did your issue get resolved?
It is possible to pay our account without the VAT-Number?
Asked by Heike Bu?mann:

Our company is in Germany and we have no international VAT-Number. I get always an error-message.


Answers:
author: Shannon S
body: Hello Heike,

Welcome to the Community! It's nice to meet you.

Could you let us know exactly which error message you're getting and which page are you getting the error on? It shouldn't require a VAT number specifically, but it will charge you VAT. You can try from my.atlassian.com if you haven't tried to pay there yet either.

Thank you for your help!

Regards,

Shannon


Tags: atl-ca

cloud

confluence-cloud
Graph Charts with Primary and Secondary Axis
Asked by Ramesh Duvvada:

Is there a way, that I can generate graphs using 2-dimensional data inputs?

Like an example:

Month \| Value 1 \| Value 2 \| % age

Jan \| 5 \| 10 \| 50

Feb \| 10 \| 10 \| 100

With the above data, I would like to the graph as

Value 1 and Value 2 as Column Type from Chart

and

% age as trend line


Answers:
author: Markus Giesen
body: Have you ever found a solve for this?


Tags: cloud

confluence-cloud
Was the feature word import stopped for the on premise version?
Asked by Tilman Janka:

Since a few days the feature word import isn?t any more available for the on premise version of confluence.

Does anybody know, wether the feature is stopped totally or is it only temporarily?

thanks in advance


Answers:
author: Taranjeet Singh
body: [@Tilman Janka](/t5/user/viewprofilepage/user-id/3096767) This is the documentation from Confluence v6.15: <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html>

I do not think that the feature has been disabled or removed by Atlassian.

Could you rather check if the "Office Connector" built-in plugin is disabled in your Confluence Server instance? You can check it yourself under **Confluence Administration - \> Manage apps -\> System (option in dropdown)** if you have Confluence Admin privileges.

comments: author: Taranjeet Singh
body: [@Tilman Janka](/t5/user/viewprofilepage/user-id/3096767) Did you find the word import feature in your Confluence version?


author: Tilman Janka
body: Yes, I found it again. It has been away for a short while. Now it is back. Thanks


Tags: confluence-server

server
how to define restrictions of a confluence page
Asked by Jingyi Shi:

**You're not allowed to change these restrictions. It's either due to edit restrictions on the page, or permissions settings for this space.**


Answers:
author: Jingyi Shi
body: OK. Thanks! How can I find out, who are the local admins?

comments: author: Thomas Schlegel
body: [https://\<your-confluence-url\>/contactadministrators.action]()


author: Jingyi Shi
body: maybe it is easier to create an own space???

comments: author: Thomas Schlegel
body: if you are not an admin, you can't create a space. Please talk to your local administrator. He should be able to help you and find out, why you can't set a restriction to the page.


author: Thomas Schlegel
body: Hi [@Jingyi Shi](/t5/user/viewprofilepage/user-id/3096387) ,

this means, that either

* you are not allowed to set restrictions in this space
* there is already an edit restriction on this page and you are not allowed to edit the page because of the existing restriction

In both cases, ask your space administrator or Confluence administrator for help.
Collaborative Editing Status changes between Error and Running
Asked by Alan:

Hi guys,

I've tried everything from this page: <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

But it did not help. Synchrony keeps changing between Running and error every few seconds. How can I make it running stable?

Best regards


Answers:
author: Fabian Lim
body: Hi Alan,

Have you also tried the synchrony troubleshooting guide: <https://confluence.atlassian.com/confkb/collaborative-editing-and-synchrony-troubleshooting-858584399.html>

regards


Tags: server

synchrony
Export several pages to PDF
Asked by Damian Horna:

I know that one can export single page to PDF with the use of the GUI and that works fine. But is there an option to export several confluence pages to one PDF file programmatically? Let's assume that I know the IDs of pages I want to export. If there will be a need to write my own plugin for that functionality then it's no problem for me. I just need to know which confluence classes to use. Thanks in advance.


Answers:
author: Nils Bier _K15t_
body: Hi [@Damian Horna](/t5/user/viewprofilepage/user-id/1213116)

Using our Scroll PDF Exporter you can [export pages automatically to PDF using our REST API](https://help.k15t.com/scroll-pdf-exporter/latest/export-content-via-rest-api-125699615.html).

Maybe you want to give this a try? The app is [available in the Atlassian Marketplace](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server&tab=overview) and can be tested for free using a 30 day trial license.

Please feel free to reach out to us via support@k15t.com, if you have any questions regarding the functionality, or the app in general.

Cheers,  
Nils


author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Damian Horna](/t5/user/viewprofilepage/user-id/1213116)

One way of doing it is - [Export content to word, pdf, html](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html#ExportContenttoWord,PDF,HTMLandXML-ExportmultiplepagestoHTML,XML,orPDF). Please note that you will be able to do it if you are the space admin of the space you intend to export. Or you may ask your site admin to provide you access for doing the same.

Hope this helps!

Thanks

Sireesha

comments: author: Damian Horna
body: Hi [@Sireesha Dugginapeddi \[Appfire\]](/t5/user/viewprofilepage/user-id/1260000)

I've seen the article you mentioned before, but as I wrote earlier I want to export pages programmatically, not with the use of built-in GUI. That's because I want to enable regular confluence user to do the export. So I thought about writing my own plugin to achieve this.


Tags: confluence-server

server
How to have a ordered bulleted list starting with Aplphabets
Asked by Anand Rajaraman:

Instead of bullets, I want to have continuous alphabets like "a", "b", "c"


Answers:
author: Tom Dickson
body: I was able to use list-style-type as described here: <https://developer.mozilla.org/en-US/docs/Web/CSS/list-style-type>

```
<ol style="list-style-type: lower-alpha;">
<li> cat</li>
</ol>
```


author: Shannon S
body: Hello Anand,

Thank you for reaching out! This feature is not available in Confluence, and it is not something we plan to implement in the near future.

Please note that I am simply including the following information as a reference for any **Confluence Server** users who come around looking for a similar solution.

In **Confluence Cloud**, which you appear to be on, it is not possible to modify Confluence in this way using CSS.

Have a look at the thread below for proposed workarounds in Confluence Server.

* [How do I get lowercase-letter ordered lists?](https://community.atlassian.com/t5/Confluence-questions/How-do-I-get-lowercase-letter-ordered-lists/qaq-p/210133)

I hope that clarifies things, but do let us know if you have any further questions.

Regards,

Shannon


Tags: cloud
Backup&Restore missing in Confluence administration
Asked by Bora Aydemir:

I re-installed my Confluence instance and imported my site backup. Everything is fine except I can't find Backup\&Restore under Confluence administration.

Confluence 6.0.6 on Centos 7 - 64bit

Thanks


Answers:
author: Tarun Sapra
body: Hello [@Bora Aydemir](/t5/user/viewprofilepage/user-id/292256)

The admin shortcut on confluence is press "gg" i.e. press "g" twice in quick succession and then start typing "backup" and it will autocomplete to backup and restore and then you should be redirected to the page of backup and restore only if you have admin rights.

Also, the version of confluence you are using is quite old and best is to upgrade to a later version.

comments: author: Bora Aydemir
body: Thank you, it is solved now.

My user was a member of administrators group, but not system-administrators group. The difference confused me. Now I can administer my backups.


Tags: confluence-server

server
System Error
Asked by Dongkyu Lee:

An error occurs every time i press the button to create blank page.

like below

### **Cause** {#toc-hId-1058703950}

org.springframework.jdbc.UncategorizedSQLException: Hibernate operation: could not insert: \[com.atlassian.confluence.pages.Draft#6164018\]; uncategorized SQLException for SQL \[\]; SQL state \[41000\]; error code \[1205\]; Lock wait timeout exceeded; try restarting transaction; nested exception is java.sql.SQLException: Lock wait timeout exceeded; try restarting transaction  
at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:83)

caused by: java.sql.SQLException: Lock wait timeout exceeded; try restarting transaction  
at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1094)


Answers:
author: Nic Brough -Adaptavist-
body: The most common cause of this error is a misconfigured database.

Modify MySQL startup options in the configuration file **my.cnf** (often named **my.ini** on Windows), so the transaction level is set to `transaction-isolation = READ-COMMITTED`.
How to enable HTML Macro on Confluence cloud
Asked by Mark Douglas:

I went looking for this macro per the "Enabling the HTML Macro" instructions and could not find it. Is it no longer available?


Answers:
author: Parva C. - Narva Software
body: Hello Mark, HTML macro is not available in Confluence cloud. Along side option posted by another user, you can also try our add-on: **[HTML \& Iframe Macro for Confluence](https://marketplace.atlassian.com/apps/1221472/html-iframe-macro-for-confluence)** from Marketplace.

Let us know if you face any issues.

Parva


author: Fabio Racobaldo _Herzum_
body: Hi [@Mark Douglas](/t5/user/viewprofilepage/user-id/676248) ,

this feature is not available for security reason on cloud.

There's a third part add-on if you want to try [https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud?hosting=cloud&tab=overview)

Hope this helps,

Fabio

comments: author: Mark Douglas
body: Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) for your quick reply


author: Nelson Abbey
body: If the feature is not available, what have you added to replace.


author: sdove
body: Are there any plans to make it available in the cloud version without needing an additional paid extension from a third party? If they were able to do it in a way that doesn't cause "security reasons", why can't Atlassian?


author: Mojgan Amini
body: Well said sdove!


author: Gary Spross
body: "It's not available OOTB because it's a security concern."

"Pay for this app and you can do it no problem!"

WTH...


Tags: cloud

confluence-cloud
inline comments not able to save
Asked by Lakshman:

not able to save inline comments for a couple of users in a confluence page. they have edit access at space/page level also. Please suggest on the solution.

thanks,

Lakshman


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Lakshman](/t5/user/viewprofilepage/user-id/560011) ,

"Add Comment" permission should be enough to allow inline comments. Please make sure that user profile is correctly setup. Take a look to this article <https://confluence.atlassian.com/confkb/inline-comment-popup-does-not-show-for-certain-users-733940420.html>

Hope this helps,

Fabio


Tags: confluence-server

server
Confluence upgrade from 5.4 to 6.15 - hangs in alterTable Executing grouped alter table command on
Asked by Bhuwan Thapa:

Hi all,

Trying to upgrade Confluence from 5.4.42 to 6.15.2, and as per release notes we can directly upgrade to latest version.

<br />

Problem:

After the upgrade steps, when I start confluence application for the first time, it goes through series of "alterTable Executing grouped alter table command on" messages until it gets to "CONFVERSION" table and just hangs there.

<br />

Below is the line of message where it stops:

2019-04-26 16:04:54,066 INFO \[localhost-startStop-1\] \[confluence.upgrade.ddl.HibernateAlterTableExecutor\] alterTable Executing grouped alter table command on CONFVERSION  

<br />

Any idea why it is not progressing any further?

Thank you in advance.


Answers:
author: Christos Moysiadis
body: Hello [@Bhuwan Thapa](/t5/user/viewprofilepage/user-id/3094606) , in my opinion you should first upgrade to the first major version 6 and then to the latest 6.15.

Don't make so big upgrades! Step by step is always a better path to take.

Regards

CM

.... A feedback is always acceptable :)


Tags: confluence-server

server
Problems with Confluence-Access
Asked by IT-Abteilung:

Hi at all,

after updating JIRA-Software from Version 7.9 to version 7.13.3 we have problems connecting to confluence (recently updated from 6.9 to 6.14.3).

None of the users is able to login. It seems that confluence lost the ability to connect to user administration in JIRA.

We have a LDAP synch and a local directory, that worked well bevor updating JIRA.

None of them work now. Neither with confluence 6.9 nor 6.14

Any ideas?

MANY THANKS


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@IT-Abteilung](/t5/user/viewprofilepage/user-id/2204131) ,

you need to link Confluence to JIRA in User Directory.

Go to Admin -\> User Management -\> User Directories and verify that there is a link to JIRA or, otherwise, you need to create it

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/52751i9B308487452B59AE/image-dimensions/797x324?v=v2 "image.png")

Here a guide to link confluence to jira about user management <https://confluence.atlassian.com/doc/configuring-jira-integration-in-the-setup-wizard-242255467.html>

Hope this helps,

Fabio

comments: author: IT-Abteilung
body: Hi Fabio, many thanks for your fast answer. The directory was there but we had trouble with "application links". However, there were wrong ports. Now everything works fine.


Tags: confluence-server

jira

jira-server

server
Any cost involved to get a bug fix release of Confluence server without Maintain contract
Asked by jannachang:

I am currently using Confluence 6.14.1 revision, and would like to upgrade to 6.14.2 bug fix release. My maintenance contract expires on 2019.Feb.20. Without a new maintenance contract, can I upgrade to 6.14.2 ?

<https://confluence.atlassian.com/doc/confluence-release-summary-160006346.html>


Answers:
author: Nic Brough -Adaptavist-
body: You can upgrade to any version released before the end of your maintenance. 6.14.2 was released on the 3rd March 2019, so you can't upgrade to it without renewing.

comments: author: jannachang
body: Nic, Thank you for your feedback.

However, I am not clear why I am obliged to pay again for the bug fixes to the software I purchased earlier ? Shouldn't a software firm be obligated for the bugs they created or failed to avoid/ take care of in their initial releases ???


author: Nic Brough -Adaptavist-
body: Yes, they do fix bugs, in new software which costs money to develop.


Tags: atlassian-support
Is there way to organize or group Save of later pages
Asked by Ashwin Bhat:

Hello,

I often use the Save for later feature. Is there way to organize or group the Saved pages?

<https://confluence.atlassian.com/doc/save-for-later-136552.html#Saveforlater-Getbacktoyoursavedpages>

Thanks

Ashwin


Answers:
author: Diego
body: Hello there!

Ashwin, currently pages Saved for Later pages will be organized based on date. The grouping of pages is done all under the Saved for later page.

However, some third-party apps may be able to achieve similar results to what you need:

**[Favorite Pages for Confluence](https://marketplace.atlassian.com/apps/1218656/favorite-pages-for-confluence?hosting=server&tab=overview)**

For short, this is not available in Saved for Later section and we may need to use a third-party addon to reach similar results.

Looking forward to your reply Ashwin!

comments: author: Ashwin Bhat
body: Hello Diego,

Thanks for directing me to the addon. This does seem like what I was looking for.

I checked with our Confluence Admins who reported that this addon cannot be used by our team since there isn't any version certified for Confluence Data Center.

Anyway, thanks again for the tip.

Cheers,

Ashwin


author: Diego
body: Thanks for getting back to us Ashwin! If you need help or want to share something, come back to the Community.

Thanks!


Tags: confluence-server

server
How do users who are not site-admins invite others?
Asked by Ken Chang:

I have checked the **Users can invite others** box, but I have no idea how do users who are not site-admins invite others?


Answers:
author: Darryl St_ Pierre
body: Update: Apparently there's a know issue about this. See this Community question: <https://community.atlassian.com/t5/Confluence-questions/Preventing-Users-to-invite-others-is-it-possible/qaq-p/942643>

This ability to give Trusted User permission, which allows users to invite others, is documented here: <https://confluence.atlassian.com/cloud/invite-edit-and-remove-users-744721624.html?_ga=2.239764419.1769678172.1556536757-1471161920.1552492295>


author: Darryl St_ Pierre
body: Ken,

Where is the setting you're referring to? I'm unable to find it in our Cloud instance. I remember there being a setting about how users could be added to the system, but not an option to allow others to invite them. What controls would you have over who was getting access to your system?

Darryl


Tags: cloud

confluence-cloud