youngmon/atlassian-qna huggingface dataset:
Why all of my page in confluence suddenly gone ?
Asked by ariobintang:

I just taking a rest for a couple of weeks with not open my confluence page, and when I comeback this something bad happen, all of my research I put on confluence page and suddenly gone (deleted). I don't know how to recover it. please anybody can help me.


Answers:
author: Trudy Claspill
body: Hello [@ariobintang](/t5/user/viewprofilepage/user-id/4419960)

Is it only one page within the Confluence site that is missing, or has the entire site been deactivated?

Exactly how long did you not log in to Confluence?

A site that has only Free instances of the products will be deactivated after a period of inactivity. Warning messages will be sent to the Site Admins for the product subscriptions.

The time frames for this are documented in two places:

<https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-to-Free-plan-products-if-they--x27-re-inactive-for-too-long>

<https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/#Inactive-Free-products-will-be-deactivated>

<https://community.atlassian.com/t5/Confluence-discussions/If-your-site-continues-to-remain-inactive-it-will-be-deactivated/td-p/2043944>

As per the third article, if you are less than 162 days inactive then the site can still be restored.


Tags: cloud

confluence-cloud
How do you export to PDF with HMTL files showing?
Asked by Sonia Buckley:

My HTML code within a confluence page is not printing to PDF. Any ideas how to change that?

TO ADD HTML:

In + select "Other mcaros" and select HTML

TO GET PDF

Export to PDF

HTML Graphs do not show up.


Answers:
author: Sonia Buckley
body: Thanks Bill. It is when I export the confluence page to PDF that is the issue - the visuals do not come out. I can add them with the code macro no problems.


author: Bill Bailey
body: To add HTML as code to a page, use the code macro. The HTML is to add code to be displayed on the page.


Tags: cloud

confluence-cloud
How can I add a reference key to confluence pages?
Asked by Zaldy Parian:

Hi all,

We started creating knowledge base articles (KBA) in our confluence pages. Recently requirement is to give reference number or key to each KBA.

How do I effectively assign a sequence number to each KBA created? Similar to project key in every Jira project.

Regards,


Answers:
author: Bill Bailey
body: It sort of depends how do you need to consume this key? For example, if it is just for reference, you could add the key as a label.

If you need it for reporting, then you should consider the page property macro, which allows you to set key-value pairs, that them can be collated in the a report on another page.


Tags: cloud

confluence-cloud
Need to switch from http to https for jira service (on data center)
Asked by Manoj Kumar Emmadi:

Hi ,

My Jira URL is like http://\<port_number\>:8080/

I want to change the http to https and also want to update the port number as well.

I might need SSL related documentation too for this to acheive.

Can you please help to share me any guide with step by step procedure.

Thank you,

Manoj.


Answers:
author: Kristin Lyons
body: Here is a guide to get you started - <https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html> just make sure to change the version to the version of Confluence you are running

comments: author: Manoj Kumar Emmadi
body: Thank you for the response, Kristin.

I will use this for Confluence, however I require the same for Jira too.


author: Kristin Lyons
body: <https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html>


Tags: confluence-server

server
Table filter macro - move entry to 2nd table, when it's marked as "done"
Asked by MudCo:

Hi,

I have a task in a table (named **Table 1**) with the columns Name, Task, Description, Status. The Status column is usually empty. A member inputs the entry as "Done" when it's completed. At this point, we only see the Status column showing either as an empty cell or as "Done". I want the updated cells ("Done") to automatically move or show up in the below archive/second table. Failed to do that by the below 2 steps.

Step1- I wrapped the source table in the Table Excerpt macro and then in the Table Filter macro on top. Then I filtered the table to show only the empty cells and hid the filter panel

Step 2- another Table Excerpt Include macro which is wrapped in a Table Filter Macro (**Table 1** is my source table). Only, this time, I tried to reverse the filter by setting it to "Done" instead of empty cells. BUT I am not able to see that criteria at all (Done). I only see the criteria that I see in step 1.

Please help with this. I tried using [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270) 's method here [Solved: Table filter macro - move entry to second table, w... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/Table-filter-macro-move-entry-to-second-table-when-it-s-marked/qaq-p/2426596#M281523) but I am getting stuck with filtering for the second table


Answers:
author: Stiltsoft support
body: Hi [@MudCo](/t5/user/viewprofilepage/user-id/5326753) ,

As I see, you describe the case correctly:

* source table \<- Table Excerpt \<- Table Filter 1 with a dropdown filter to show empty cells
* Table Excerpt Include \<- Table Filter 2 with a dropdown filter to show not empty cells (here you set a reversed filter) or a filter for "Done" status

Unfortunately, can't say more as for now judging by the description.

Maybe the issue is how to set a reversed filter for not empty cells? Please check this part of our documentation: <https://docs.stiltsoft.com/tfac/cloud/table-filtration-42239755.html#Tablefiltration-Filteringrowsnotequaltoselectedvalues>

You may also refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) and attach the page storage format of your page (upper right corner -\> menu ... -\> View Storage Format). We'll be able to recreate your table and macros with all the settings and see what goes wrong.

comments: author: MudCo
body: [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270) So here is what went wrong and I fixed it. What I explained in my question is the correct order. Except, the order in page was incorrect in the first place. It was Source table \<- Table filter 1 \<- Table Excerpt. It was the other way around in my table and I figured out my silly mistake. Thanks for this. Your initial solution is truly gold!


Tags: filter

table

unknown-hosting-type
Page Properties Report ancestor filter contents not updating as content tree changes
Asked by Thomas Barrett:

I have a couple of pages with page property reports on that look for pages with the current page as an ancestor.

I swapped two pages - moved them using 'move' - effectively swapping their parents.

Now, no matter where I put those child pages, the parent page report continues to report them as having the original parentage.

The content panel is correct. I have tried moving them with page re-ordering. And I have tried creating new page property reports in the parent pages.

How can I kick-start the report to work as intended?


Answers:
author: Dan Breyen
body: Hi [@Thomas Barrett](/t5/user/viewprofilepage/user-id/5326642) welcome to the community! Looking at Atlassian's Jira site (jira.atlassian.com) I think I found your issue. [CONFCLOUD-74295](https://jira.atlassian.com/browse/CONFCLOUD-74295)

Feel free to Vote For and Watch it for updates.

It talks about running a reindexing to fix it, but I'm not sure how you do that in the cloud. Maybe Support could assist (support.atlassian.com/contact).

Hope that helps.

comments: author: Scott Beeson
body: I'm having this issue suddenly. I don't think it's related to that bug you posted which is a year old.

Does anyone know if it's possible to reindex a cloud instance? If so, how? I can't find it.


Tags: cloud

confluence-cloud
CVE-2022-26134 and 7.19.11
Asked by Jean-Fran?ois Lemay:

Hi,

Does the version 7.19.11 have the CVE-2022-26134 vulnerability?

I received an alert from my SIEM that the vulnerability is still there.

Thanks!


Answers:
author: Chris
body: Yes, only LTS 7.19.14 is patched in this regards, but i mixed it up with the latest vulnerability-issue.

For CVE-2022-26134:

Fixed Versions:

* 7.4.17

* 7.13.7

* 7.14.3

* 7.15.2

* 7.16.4

* 7.17.4

* 7.18.1


Tags: confluence-server

server
Administrator has access denied
Asked by Simon Taylor:

Hello,

I'm org admin. I created a new knowledge base to test the functionality, but the system wouldn't allow me to add new pages and I don't have access.

I therefore created a totally new Jira instance with a new email address. I am the sole user, and the admin.

Halfway through editing a test article, I was kicked out and told I had no access:  
***You don't have access to edit this content***  
*This could be because you don't have permission to edit this content specifically or because a space admin hasn't given you permission to edit content in this space.*  
How is this possible and how is it resolved? Clearly, it's nonsense.


Answers:
author: Valerie Knapp
body: Hi [@Simon Taylor](/t5/user/viewprofilepage/user-id/5326588) , welcome to the community and thanks for your question.

Ok, first of all, when you talk about an organization, a knowledge base and Jira, we are talking about different things.

If you are an org admin, you typically have permission to administer the different products in organization, like Jira or Confluence (which is where the knowledge base would be).

However, having the admin access, doesn't necessarily mean you also have access to those products as a user.

Please can you check, in your organization, for the product of Confluence, that you have access as a user and an administrator?

From Jira, you would also need product and not just the administrator permission, to do things like connect a Jira Service Management project to a knowledge base in Confluence.

Do you have a partner or anyone who is supporting you with this?

If we can be of more help, please write back here.

Cheers


author: Simon Taylor
body: Thanks Valerie.

I checked, and I wasn't actually a Confluence admin, so I added myself. That's solved the problem. Although, it does seem wildly counter-intuitive that I can create the whole space yet still need to manually add myself as the admin.

Thank you.

comments: author: Valerie Knapp
body: I know what you mean [@Simon Taylor](/t5/user/viewprofilepage/user-id/5326588) . It is not always very intuitive the correct configuration.

I am glad I was able to help though. If you need anything else, don't be a stranger. :)


Tags: cloud

confluence-cloud
E-Mail report checklist order
Asked by Maren:

Hi there!

I created an e-mail report automation with {checkliststate} just like here: <https://community.atlassian.com/t5/Trello-questions/Reporting-on-Checklist-level-data-dates/qaq-p/1919397> and it works pretty well.

The only issue is the order of the checklists: the checklist order in the e-mail is different than the order in the card.

Is there any solution for this? I can't quite figure out whats the reason for this.

Thank you in advance!

Greets


Answers:
author: Theodoro Reato
body: Hi Maren,

Right now, there isn't a way to change the order of the checklist items on your report. I need to fully understand your rule to understand if it'd work, but you have the option to group by list or due date.

comments: author: Maren
body: Hi Theodoro,

The order of the checklist ITEMS isn't the problem. The order of the checklists itself is.

Here is my rule:

create a report with all cards in list "Heute/Next" due this week using pattern "\[{cardname}\]({cardlink}) \\n\*\*Checklist\*\*: \\n\\n {cardcheckliststate}", and send an email notification to ?XXXX@XXXX.de" with subject "Tagesupdate" and message "Personal message:\\n\\n ($report)"

A little information to understand my workflow:

I'm using one card per week to organize my work in checklists. Every day has its own checklist, sorted from mo-fr among each other. Additionally I have a checklist, where I put all unsorted tasks that I may have to work on the following week (this is important to transfer the tasks into the new weeks card).

The problem occures as soon as I duplicate the card for the following week -- the order of the checklists (mo-fr) of the report is completely mixed up (eg. fr, mo, thu,... instead of mo, tue, wed..)  

Maybe the checklist creation date/time after duplicating has to do something with it?  
Changing the order of the checklists per drag \& drop doesn't have any effect on the report order either.

Hopefully this is understandable

Thanks for your help


author: Lara
body: Hi Maren,

We'll need to investigate this further! I've gone ahead and created a support ticket on your behalf.

Keep an eye out for an email from us!

All the best,

Lara  
The Trello Team
How do I integrate different email accounts to each of my workspaces?
Asked by Hallie Godfrey:

I have multiple businesses with specific gmail accounts. I have workspaces for each business in my Trello account. I want to be able to send tasks from each email account to the corresponding workspace, preferably using the trello integration button. What is the best way to set this up?


Answers:
author: milynnus
body: [@Hallie Godfrey](/t5/user/viewprofilepage/user-id/5173601)

The native email to board feature is independent of the external email you use to sent 'task' to the board. Each board has a unique email address you can generate.

However, if you are interested in sending out emails to external parties from the board, then it will depend on the Power Up used. In almost all cases, these are specific to the board rather than workspace. I have not come across one that applies to all the boards in a workspace.

Do you need a workspace of each business? You will be paying for subscription for the same person across all the workspace.
How to turn on notifications in the application about the creation of new cards?
Asked by Vlad:

Hi! My requests to the [@Trello](/t5/user/viewprofilepage/user-id/3183622) email address are automatically relocated and get into the cards. Can you please tell me how to receive notifications in the Trello application on IPhone about such a new card created?


Answers:
author: Theodoro Reato
body: Hi Vlad,

Welcome to the community,

To receive notifications from new cards you need to watch the list where it is being created or needs to be watching the board.

[More information in this article.](https://support.atlassian.com/trello/docs/receiving-trello-notifications/)

comments: author: Vlad
body: Thanks! And about new cards, how can I set up notifications?


author: Theodoro Reato
body: You need to be watching the list or board to receive the notification from it's creation.
Can you sort within a tableview without exporting? Can you add columns? like custom fields?
Asked by Elaine Janus:

Would like to sort within the Tableview by Card or filter by card. Is that possible?

Can additional columns be added in the Tableview?

Thank you. Elaine


Answers:
author: Adam Cao
body: Trello's native Table View feature does not support those features but the [Table View Power-Up](https://trello.com/power-ups/61f4c0464f8522341a806b89/table-view-tiny-power-ups-club) can do all of those features and more.


author: David Bakkers
body: Hello [@Elaine Janus](/t5/user/viewprofilepage/user-id/5046559)

Refer to the [FAQs in the Workspace Table View documentation](https://support.atlassian.com/trello/docs/workspace-table-view/#Frequently-Asked-Questions), where you'll find the answers to all your questions.

comments: author: Elaine Janus
body: We are on a premium workspace with unlimited Power-ups. However, it states there is a $3/mo charge? Power up is called Tiny Power up. Do you know if there is an extra charge even for Premium users? Thank you.

Elaine


author: David Bakkers
body: I have no idea. Ask the company who makes it.
When I try to attach an Evernote note to a card I get "First you need to link your Evernote account"
Asked by Garry:

When I try to attach an Evernote note to a card I get "First you need to link your Evernote account". This occurs even after I re-authorize.


Answers:
author: Theodoro Reato
body: Hey Garry,

Welcome to the community! :)

Evernote's logging process relies on your browser, could you start performing [troubleshooting on your browser?](https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/)

If that doesn't work test with an incognito window and let me know how it goest.
Notifications are not working with trello on Mac OS Ventura
Asked by Sebastien Millier:

Hi,

I've tried everything but the notifications are not working when I modify cards for example or comment on a card. It only works for due dates.

I'm the administrator working on the desktop app on Mac Ventura and I follow the card, the board and the list but nothing happens.

Any help?

Thanks


Answers:
author: habib rahman
body: Hi [@Sebastien Millier](/t5/user/viewprofilepage/user-id/4561323) My name is ***Habib*** I will do my best to answer your questions.

*** ** * ** ***

I'm sorry to hear that you are experiencing issues with Trello notifications on your Mac running the Ventura OS. Here are some steps you can take to try and resolve the issue:  
1. Check your notification settings within Trello:  
- Click on your profile picture in the top right corner of Trello and select "Settings".  
- Under the "Notifications" tab, make sure that the appropriate boxes are checked for the actions you want to receive notifications for.  
- Additionally, ensure that your preferred notification method (email, desktop, or mobile) is selected.  
2. Check your Mac notification settings:  
- From your Mac's System Preferences, select "Notifications".  
- Scroll down to Trello in the list of apps and ensure that notifications are allowed and that the notification style is set to "Alerts".  
3. Update Trello:  
- Ensure that you have the latest version of Trello installed on your Mac. You can check for updates by opening the App Store and selecting the "Updates" tab.  
4. Check your internet connection:  
- Ensure that you have a stable internet connection to receive notifications.  
5. Try restarting Trello and/or your Mac:  
- Sometimes simply restarting an app or device can resolve issues.  

*** ** * ** ***

If none of these steps resolve the issue, you may want to reach out to Trello support for further assistance.  
Thank you  
***Habib Rahman***

comments: author: Sebastien Millier
body: Hi [@habibrahman](/t5/user/viewprofilepage/user-id/4297206)

Thanks for your reply.  
I already did all this settings and I checked again.

Everything seems fine.

I forgot to precise that I run a free version of Trello but it shouldn't be a problem.

I've got the same problem on my iphone with iOS 16 ?

I also tried to add a member on my board and on one of my card but nothing happens when I modify or add a card

How can I reach the Trello support?

Thanks
Why my automation rules created on the web app don't work on my mobile app ?
Asked by Antoine LEBLANC:

I created automation rules, buttons on my web app but they don't seem to work on the mobile app ?

I tried buttons and rules, but it doesn't seem to replicate on mobile ...


Answers:
author: Theodoro Reato
body: Hi Antoine,

Welcome to the community! :)

Are you using an iOS or Android smartphone? I tested with an Android and I was able to see the card and board button.

To access the Card Button you need to open your right side top corner menu (three dots icon).

![Screenshot 2023-03-21 at 10.45.38 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/246775iE6AA0C4981D36E9A/image-size/large?v=v2&px=999 "Screenshot 2023-03-21 at 10.45.38 AM.png")![Screenshot 2023-03-21 at 10.45.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/246776iF913FF0FC997094C/image-size/large?v=v2&px=999 "Screenshot 2023-03-21 at 10.45.59 AM.png")

comments: author: Antoine LEBLANC
body: Thanks! It is helpful. I realized that automation only works with my account, not when somebody uses a board created by me with its own account.   

Have a good day !


author: Theodoro Reato
body: You can share the button with them.

![Screenshot 2023-03-22 at 1.17.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/247061iC966EAD6A1BB00C4/image-size/large?v=v2&px=999 "Screenshot 2023-03-22 at 1.17.11 PM.png")

The option \*Enabled on all boards on this Workspace\* makes the automation available on all boards within your Workspace. However, ++only++ Workspace members can see the card button.

The option \*Shared with Workspace\* allows guest members of the board to see the automation. If this option is enabled with \*Enabled on this board\* every member of the board will see the cards button, however, it won't be seen in other boards of the Workspace.

Enabling \*Enabled on all boards on this Workspace\* will show the card button only for Workspace members. If all the options are enabled at the same time, the card button will be available only to Workspace members.

The users need to enable the button on the Automation panel to see it on the card.
Touch event support for mobile browsers
Asked by Thomas Gress:

Is there any switch or similar to allow the usage of drag and drop of cards in a trello board in mobile browsers with touch events?

I wanted to create a Trello solution for an association using power-ups. They require it to work on mobile devices which puts us in the dilemma that we have to use mobile browsers for using the power-ups and the mobile application to move the cards from one list to another as no touch events are supported in the mobile browser.

I know that it is possible to move cards from one list to another by some menus, but if the drag and drop feature is missing, the whole kanban feeling/usability is gone.

Thanks  
Tom


Answers:
author: Riley Venable
body: Unfortunately, there is currently no switch or similar feature to enable drag-and-drop functionality for cards on Trello boards in mobile browsers with touch events. You can use the Trello mobile app to move cards from one list to another as a workaround. However, you must use a mobile browser if you need to use power-ups on mobile devices. It is possible to move cards from one list to another using menu, but this may impact the kanban feeling and usability. If you have further questions or concerns, contact Trello support or ask the community for additional help.

comments: author: Thomas Gress
body: OK, thank your for your timely reply!


Tags: mobile

power-up
restrict some user to view only rights
Asked by Abhishek Narsaria:

hello, we are 5 people using a common account in trello app, I want to restrict or authorise only 2 people to make required changes, and restrict rest 3 only to view the app and the contents

how can i do it


Answers:
author: Adam Cao
body: Check out <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>
trello increase card dimension to larger size
Asked by Roux Laflame:

the cards are too small so how do I change the card size like what can easily be done in excel?


Answers:
author: Oday Rafeh
body: Welcome, [@Roux Laflame](/t5/user/viewprofilepage/user-id/5173593) ,

Trello doesn't have a built-in option to resize cards. To change the card size, you can simply use your browser's zoom controls:

Press "Ctrl" + "+" to zoom in.  
Press "Ctrl" + "-" to zoom out.

<br />

This will change the size of everything on the Trello board, including the cards.