youngmon/atlassian-qna huggingface dataset:
can not clone from BitBucket with https
Asked by Keiichi Yoshida:

I can not clone from BitBucket to Sourcetree with https on MAC.

After click on "clone" button on Sourcetree, I entered a login password of BitBucket on the "Password Required" modal screen (pop-up), then it displayed below message.

warning: connecting to bitbucket.org using legacy security technology (TLS 1.0); see <https://mercurial-scm.org/wiki/SecureConnections> for more info

abort: HTTP Error 404: Not Found

Sourcetree version 2.7(152)

Please advise me.


Answers:
author: Manju
body: I would suggest you to add the Bitbucket account in Sourcetree in the preference window. As part of this, please make sure Sourcetree has written to keychain. (You might want to remove the existing set of keychain items before you add the account).

Then, navigate to the remote tab of Repository browser window. You should be able to see a list of all remote repositories you have access to and clone the repo from there.

Thanks!

comments: author: majew7
body: [@Manju](/t5/user/viewprofilepage/user-id/222564), I have the same issue as [@Keiichi Yoshida](/t5/user/viewprofilepage/user-id/1179239), and you solution isn't working for me (and I completed both of your suggested steps).   

SourceTree app says: "**Authentication Completed with an Error**". I"m using SouceTree v2.7.1.


Tags: authentication

bitbucket

clone

https

mac
I can't install SourceTree. What can I do? It is possible to install only very old version 1.1,4
Asked by AlexBanar:

Log in with Atlassian account

Atlassian {#toc-hId-1787970107}
-------------------------------

JavaScript load error

We tried to load scripts but something went wrong.

Please make sure that your network settings allow you to download scripts from the following domain:

**<https://common-admin-cdn.atlassian.com/atlassian-id/front-end/2.3.0>**

**----------------------------------------------------------------------------------------**

**I have windows 7 and use Chrome 63.0.3239.132 browser or Fierfox 57.0.4**


Answers:
author: AlexBanar
body: I've fixed a problem with help of this link

<https://community.atlassian.com/t5/Sourcetree-questions/I-can-t-install-SourceTree/qaq-p/677629/jump-to/first-unread-message>

comments: author: AlexBanar
body: With Internet Explorer 11
[ver 2.7] Can I change spacing and font size in history view back to 2.6.* style?
Asked by DanSkeel:

I don't like new layout in the history view. It looks really weird when a row is selected, gaps to branch labels and to other text disorient. Also, it was more concise.

It would be great if you reverted this change or added a checkbox to settings.

Thanks


Answers:
author: bgannin
body: Hi Danila,

We won't be reverting this change, it was added for accessibility amongst other reasons. You can vote for a "compact history option" here: <https://jira.atlassian.com/browse/SRCTREE-5154>

Brian Ganninger  
Senior Mac Developer, Sourcetree
External diff not working on specific file extension
Asked by John Shepherd:

I have written an external diff custom function that works in another sourcetree repository on \*.slx files. When I try and run the same external diff on an \*.slx file in a different repository nothing happens. I have simplified the function to just output the two files being compared and it works as long as the extension is not \*.slx. What is stopping these \*.slx from  
Being processed in this repository?


Answers:
author: John Shepherd
body: Solved! File that was being compared had a space in the filename and so Sourcetree was unable to pass the path correctly.


author: Manju
body: Can you please specify if this is on Windows or Mac?

comments: author: John Shepherd
body: It's windows. It could be a git setting somewhere? Im

relativley new to git and sourcetree.


Tags: external-diff

windows
SourceTree won't authenticate with bitbucket repo
Asked by Don Clark:

While I can log in to the bitbucket server using a browser, and my SourceTree client on Windows 10 can authenticate with the bitbucket server, my SourceTree client on Mac Sierra cannot authenticate with the bitbucket server. I have a clone of a project on my Mac that SourceTree can see, but authentication fails when I attempt a pull. It pops up a dialog requiring my password - I enter the same password used for the browser login, but it pops up another dialog asking for the password. Eventually it gets to the point of telling me I have to log in with the browser and do a captcha - I successfully do that but after that SourceTree still cannot authenticate.

I have one suspicion - since the project was cloned on my Mac my network password has changed - this is the same password used by the bitbucket server. There appears to be no way to edit the password in SourceTree on Mac, although I was able to edit the password in the Windows SourceTree client and make this work.![Screen Shot 2018-01-19 at 14.28.58.png](/t5/image/serverpage/image-id/12938i6C7473EA2364C178/image-size/large?v=v2&px=999 "Screen Shot 2018-01-19 at 14.28.58.png")


Answers:
author: Manju
body: You can remove all items saved by Sourcetree in Keychain and try.

Also, you can add your Bitbucket server account in Sourcetree as a hosted account in Preferences - Accounts. This gives you the ability to edit passwords whenever they change.

comments: author: Don Clark
body: Removing all source tree entries from keychain didn't solve the problem. Adding the bitbucket server entry into SourceTree doesn't work either. Apparently SourceTree is caching some identity information somewhere that isn't apparently editable, and the Mac SourceTree client has become unusable with Bitbucket. Pretty sad.


author: Manju
body: It looks like this is a bitbucket server instance. Can you please confirm the authentication protocol and type for the account you are adding in Sourcetree?


Tags: mac
Upgrade SourceTree from 1.9.13.7 to latest
Asked by Mangesh Chougule:

I have been living with SourceTree v1.9.13.7 and would like to upgrade to the latest. Is there a way to upgrade with keeping all bookmarks and settings intact? If not, is there a way to keep the current SourceTree and install the latest version so that if the latest doesn't work for some reason, I can go back to my current version?

What is the latest version of source tree 2.4.7.0?

Thanks

Mangesh


Answers:
author: Ana Retamal
body: Hi Mangesh! In your case, since you're using a very old version uninstalling will be necessary, but the settings will be preserved and picked up by the new install.

If for some reason you want to go back to an older version (which we don't recommend), you can download it from [the archive](https://www.sourcetreeapp.com/download-archives).

For Windows, 2.4.7 is the latest version, you can download it from [our website](https://www.sourcetreeapp.com/).

Hope that helps!

Ana

comments: author: Mangesh Chougule
body: Thanks for the response!

Is there a way to upgrade with keeping all bookmarks and settings intact?

Regards

Mangesh


author: Ana Retamal
body: Hi Mangesh, as I said in my previous message, bookmarks and settings will be preserved and picked up by the new install, you don't need to do anything.

Let us know if you have any questions.

Regards,

Ana
We are installing the source tree on windows 2012 server. but its not visible to all the users.
Asked by Mangesh Chougule:

Hi Team,

We are able to install sourcetree software successfully on VM ( windows 2012 server), but its not visible across all the Users.

When users are login with his/her credential source tree is not visible for them.

Could you please explain here?

-Mangesh!


Answers:
author: Ana Retamal
body: Hi Mangesh! That is expected. Sourcetree gets installed in the %localappdata%\\SourceTree\\app-{VERSION}\\ directory, which is unique for every user. Each user will need to install Sourcetree in their profile and register it with their Atlassian account.

Changing the location of the SourceTree config file is not currently possible. We have a feature request that you can find it at [SRCTREEWIN-5231](https://jira.atlassian.com/browse/SRCTREEWIN-5231). You can vote for it, watch it for updates or add a comment.

Let us know if you have any questions!

Regards,

Ana


Tags: windows
How can I cherry pick the files I want to shelve
Asked by Bruce_Holm:

I have 5 modified files. Two are modified to facilitate getting my local dev server going instead of for staging or production servers. Those I frequently need to shelve and unshelve as part of doing a Pull/Update. The other three are actual changes I may commit someday.

How can I shelve the two files to one shelf and the other 3 files to another shelf and access either later using a name I choose?

Is this possible? If so, how?


Answers:
author: Manju
body: You should make use of Patch for the 2 files that you'll use often and doesn't need to be checked in.

Once you have a patch, you can apply it as many number of time as possible in any branch.

Shelves may not work the way you want on other branches.

comments: author: Bruce_Holm
body: This sounded like a good idea but when I created a patch file of the two files involved, discarded the changes to both files, then applied the patch file, both file contents were completely replaced instead of just the diff changes shown in the patch. Is this normal for patch files to replace the contents with modified content such that the top half the diff view shows pink "-" lines and the bottom half shows green "+" lines? When I complete a shelve operation in TortoiseHg it simply shows only the modified lines in pink/green, not the whole file content. One of my two files has 2 lines changed, the begin comment and end comment symbols (commenting a 10 line block of code.) Yet the patch shows it needed to replace all contents.


author: Manju
body: Patches are ideally nothing but diffs. Have you tried ignore whitespace for the diff that you are seeing?


author: Bruce_Holm
body: Yes, that changed the diff view to show only the lines that changed! Thanks!

Why is there a difference? When I view the same diff but using an external Beyond Compare (which will show any whitespace diffs) it only sees the few lines that changed, not the whole file. It seems the default setting of Show whitespace option is not really showing correctly?
Moved page history
Asked by dillanez:

Hi,  

Is there a way to get back the history of a page that moved from one space to another and then brought back to the original space?... I'll describe the context:  

- A client had some pages in his Confluence space.  
- We copy those pages into our space to update their content  
- Once we finished, we moved them back to the original client's space

At this point we realized the previous (original) history of the page is no longer available, is there a way to bring it back? Right now in the history we only see the update when we moved back the page to the original space, nothing previous to that.  

Thanks!


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@dillanez](/t5/user/viewprofilepage/user-id/5383978) and welcome to Community!

There's a difference in Confluence between moving a page and copying it. When you move a page, you do keep the page history, but copying it create a fresh page (but already with content).

AFAIK there is not way to get back the history if you copy a page. In the future, your step 2 should be 'move' and not copy.

My guess is that you don't have delete permissions in the client space (which is required to move pages) and Confluence offered to copy the pages instead. You will either need delete permissions, to ask your client to move the pages, or to edit the content directly in the client's space.


Tags: cloud

confluence-cloud
Confluence won't start after Upgrade to 8.7.1
Asked by Andreas Hirtzel:

I upgraded Confluence because of CVE message to 8.7.1 and it won't start anymore. I migrated the settings from 8.5.3 to 8.7.1 as all the time before. But now the connection to the database is not possible. Got the message:

Unable to open database connection during bootstrap.  
com.microsoft.sqlserver.jdbc.SQLServerException: "encrypt" property is set to "true" and "trustServerCertificate" property is set to "false" but the driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption: Error: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target. ClientConnectionId:5d708cc1-3ca6-43e9-953f-f42f82d3ae1b

Didn't found any change announce for sql server connections. Can you help please?


Answers:
author: Andreas Hirtzel
body: So, the problem was in front of the desk or maybe the designer for the download page. I tried to upgrade a server instance with a data center package. So this won't work. But I didn't see clear enough the "DATA CENTER ONLY" hint at the download page. I reinstalled the LTS version 8.5.4 and it works fine.


author: Metin Savignano
body: This sounds like you are using a custom CA or a self-signed certificate and you need to import the root certificate into the truststore of the Java VM which runs Confluence. Either that or set the trustServerCertificate to false, which is not recommended as it effectively removes connection security.

I don't think the default has been changed between 8.5 and 8.7, but I might be wrong. Could it be that you forgot that you imported the root certificate last time?

comments: author: Andreas Hirtzel
body: That's the mystic thing. The error message is clear but I didn't use encrypted connections before and it works well.


author: Shawn Doyle - ReleaseTEAM
body: I did a quick search and did not see any announcements on SQL connection tweaks between those two versions either.

It does look like there may have been some settings added between the two versions, when you migrated the settings, did you save the original 8.7.1? If so (or not, grab a new 8.7.1) and compare the differences.

There are troubleshooting procedures toward the bottom of the following link when you get the can't connect error on start-up.

<https://confluence.atlassian.com/conf86/advanced-encryption-1295819300.html>

If there is anything useful in this log? `<home-directory>/logs/atlassian-confluence.log`,


Tags: confluence-server

server
Individual Folder Upload Size Restrictions
Asked by Tom Scoggin:

We are trying to keep the file size limitations to 20gb but wanted to open up specific folders to 90gb. Can this be done?


Answers:
author: Laurie Sciutti
body: Hi [@Tom Scoggin](/t5/user/viewprofilepage/user-id/3562137) \~ The file size limitation is a global setting. Technically, you could temporarily change the limitation to 90GB to upload what you need and then reset the configuration. HTH

comments: author: Tom Scoggin
body: Thanks. I'm a project admin and don't want to have to keep putting in system changes to the Confluence Admins. We may try Robocopy to see if it will work.


Tags: unknown-hosting-type
This issue just happened for me. Revert to last saved page doesn't restore the content.
Asked by Christal Vandecar:

*** ** * ** ***


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Christal Vandecar](/t5/user/viewprofilepage/user-id/4556984) ,

I just tested it on my confluence cloud instance and it worked correctly. Please could you provide us more information about your issue?

Fabio

comments: author: Christal Vandecar
body: Not sure why it happened. Might have been pilot error. A coworker reminded me about Page History. Using that option, I was able to restore an earlier page, thankfully.


Tags: cloud

confluence-cloud
Use Confluence content as chatbot source
Asked by Paul Wiggers:

Hello all,

We have our knowledgebase in Confluence and would like to use this content to train a new AI chatbot.

However, when I enter the public URL's, the bot is unable to gather the information from the pages.   
I have set the permissions so that Annonymous users can view and would expect this to be enough.

I am encountering this when using the custom URL in Refined, but also when I am using the direct Space link in Confluence?

Did anyone else encounter this problem and if so, how did you solve this?  

Thanks in advance!  

Paul


Answers:
author: Henri Volk _amily_
body: Hi Paul, exactly the same request over here :-) Which product are you going to use? I expermented with cody and chatbase.

- Chatbase can crawl the pages of our JSM linked KB if I enable anonymous access. But I would only like to do this temporary of course. Also chatbase gives weird replies and URLs and I am not sure it is the right product.

- Cody seems to be more clever but it seems I is unable to crawl / render the pages

Curious which one works best for you. Happy to share ideas directly if you like :-)  
Best  
Henri


author: Jason Chen
body: if you set the permission to annonymous, any crawler will fetch the content, i think it's cause of bot


Tags: cloud

confluence-cloud
The Arabic content doesn't appear in Confluence when using the JIRA Filter
Asked by lama haroon:

![2023-12-08_19h34_59.png](https://community.atlassian.com/t5/image/serverpage/image-id/295968i30B3D9EDDA93D2E2/image-size/large?v=v2&px=999 "2023-12-08_19h34_59.png")


Answers:
author: Dan Breyen
body: Hi [@lama haroon](/t5/user/viewprofilepage/user-id/5382460) welcome to the community. It appears Atlassian is looking to improve Arabic support. Here's one ticket I found on Atlassian's Jira site (jira.atlassian.com) [CONFCLOUD-1373](https://jira.atlassian.com/browse/CONFCLOUD-1373)

There are a few others out there as well for similar issues. You may want to vote for and watch them for future updates.

Hope that helps.


Tags: cloud

confluence-cloud
Versions record for databases
Asked by Gal Ashkenazi:

In the new database features, whenever I update the database it doesn't recognize it as a new version and therefore there is no version history.

The only solution I found for this is to have the DB inside a page, go to edit mode and change the DB from there which make the process cumbersome.

Does anyone come up with a better solution to keep track of changes in the DB?

Thanks :)


Answers:
author: Tommi K?hk?nen
body: As I just tried this workaround and it only records changes of the page and not changes in the database tables.

Version history is essential for the real use so at least in our company we cannot take it in use for now. It's a shame bacause othewise it's a great tool.


author: Brant Schroeder
body: ++[@Gal Ashkenazi](/t5/user/viewprofilepage/user-id/5383802)++ [@Gal Ashkenazi](/t5/user/viewprofilepage/user-id/5383802) welcome to the Atlassian community

That is the only way to get versioning at this time. It is a new product so I would assume many improvements to come.

comments: author: Tommi K?hk?nen
body: It is nice to have different kind of views and other eye candy, but it is essential for many companies to track changes.


Tags: cloud

confluence-cloud

database
Unable to login to Confluence with the error message "Username / password login is disabled by your
Asked by Seyyede Reyhane Khakshoori:

Hi!  
We can't login to Confluence and we get the following message:  
![Screenshot 2023-12-11 093258.jpg](/t5/image/serverpage/image-id/296093i86BCBC3E5E30E60A/image-size/large?v=v2&px=999 "Screenshot 2023-12-11 093258.jpg")


Answers:
author: BHUSHAN PATIL
body: Hi [@Seyyede Reyhane Khakshoori](/t5/user/viewprofilepage/user-id/5150819) ,

This indicates that the username and password login method has been disabled, possibly due to the implementation of a different authentication method such as SAML or AD SSO. Here are some steps that you can try:

**Recovery Mode:** If you have access to the Confluence server, you can enable recovery mode to restore access. This involves creating a temporary admin account using a system property, then resetting the password for the affected user. refer

* [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

**User Directory Setup:** Check the user directory setup for your Confluence instance, especially if you are using Active Directory and Jira as user directories. Ensure that the affected user is set up correctly within the user directory and that there are no issues with the directory configuration. refer

* [Configuring User Directories ,](https://confluence.atlassian.com/doc/configuring-user-directories-229838212.html)
* [Managing Multiple Directories](https://confluence.atlassian.com/doc/managing-multiple-directories-229838494.html)

**Bypass SAML:** If SAML is causing the issue, you may need to enable the default login page to bypass SAML in Confluence Data Center. This involves using a query parameter to access the default login page directly, bypassing SAML authentication. refer

* [Enable default login page to bypass SAML in Confluence Data Center](https://confluence.atlassian.com/confkb/enable-default-login-page-to-bypass-saml-in-confluence-data-center-957972845.html)

Also, if you feel my input help you please accept the answer.

Regards,  
Bhushan


author: Mayuresh Kamble
body: Hi [@Seyyede Reyhane Khakshoori](/t5/user/viewprofilepage/user-id/5150819) ,

It seems like your account is deactivated from confluence in order to make it active again you'll need to contact your Jira administrator.

Regards,  
Mayuresh


Tags: server
Die aktuelle Seiten?berschrift wird im Helpcenter nicht angezeigt.
Asked by Olga Sakina:

Guten Tag, bei mir wird der aktuelle Seitenname in Confluence nach der ?bertragen ?ber Scroll Viewport leider nicht aktualisiert. Es wird dort immer noch der alte Name angezeigt.

K?nnten Sie mir bitte Tipps geben, woran es liegen k?nnte?

Danke!


Answers:
author: Heike Fischer
body: Hallo Olga, da es sich bei Scroll Viewport um eine App von k15t handelt, k?nntest du gerne dort ein Supportticket ?ffnen (<https://k15t.jira.com/servicedesk/customer/portal>)

Vorab: Da ich auch mit Scroll Viewport und Scroll Documents arbeite, jedoch ausschlie?lich in der Cloud, womit arbeitest du? Vielleicht kann ich mal schauen, ob ich helfen kann.

Ist die Seite Teil von Scroll Documents oder habt ihr einen Bereich in Scroll Viewport hinzugef?gt?

Viele Gr??e

Heike

comments: author: Heike Fischer
body: PS, as I forgot: since this is an international community, it helps to get anwers more quickly, if you ask them in English.


Tags: cloud

confluence-cloud
When I edit text it affects areas I haven't selected
Asked by rpymont:

Wondering if this is just affecting me or I am not doing it properly or have others experienced the same issue.  

For eg, If I want to make a line a heading I would typically highlight that line and in the text drop down select heading.  

Issue is the next 3 lines of text receive that change as well.  

Not a big deal right, create some line breaks, try again hopefully it won't be affected. This did yield a result but then when I deleted the line breaks it started affected the text again.  

Now I am stuck between having a heading with 5 lines of white space or having a heading and the first 2 lines in heading shape too.  

Found also trying to apply bullet points, it never starts the bullet points where the text is selected, its just never intuitively starting where I am trying to put the bullet point.  

<br />

I am sure this is just a me issue, can someone give any examples of where I am being dumb here and help me not be dumb?


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@rpymont](/t5/user/viewprofilepage/user-id/5383278)

Are you still experiencing those issues?

We had some funny behaviour in the Edit mode around the same time, but these bugs were resolved on Atlassian's side.

comments: author: Peter Nimmo
body: I don't know if the OP is still encountering these problems, but I definitely am. I try to make a heading, and not only does the line on which the cursor is flashing become the heading I selected, but also the previous 3 lines, and they are meant to be text under the previous heading!  

<br />


author: Rebekka Heilmann _viadee_
body: [@Peter Nimmo](/t5/user/viewprofilepage/user-id/3778429) have you contacted the Atlassian Support on this? We don't have any issues at the moment


Tags: cloud

confluence-cloud