youngmon/atlassian-qna huggingface dataset:
creating a virtual team with virtual members without emails
Asked by Omar Sherif:

Hi all,

I would like to create a virtual team of virtual members, without any emails or anything just so i can track my tasks and the team member responsible for each task. So the problem is I'm the only one who uses trello in the team, and i would like to monitor my pending tasks with each team member. For example: i would like to check all my pending tasks with "Adam" depending on the tasks I assigned to him or "mentioned" him. So the idea is to mention each virtual team member in his assigned tasks, and be able with one click or search to retrieve all pending tasks with this virtual member.

Can anyone help with this, feel free to mention if you have any workaround. And please, i know that the optimum solution is to invite the actual team members to trello and manage but i'm afraid that's not possible.

Thank you


Answers:
author: Vongsawat
body: Seeing as you don't want to make a bunch of fake accounts for your team members. A possible workaround is to use the label system? A different label for every team member, you can even stick to a single colour if the label system is being used for other stuff as well.  

Then you can just Menu\>Search Cards (hotkey f) to bring up a menu where you can filter the entire board to only see cards with the tag "Adam" for instance.

comments: author: Omar Sherif
body: Thanks for your reply, however i thought of the fake account thing but it's too much of a hassle.  
I thought of the label system but,I can't assign an item in a checklist or comment to a label, that's why what i need is a virtual member with all its features.


author: Vongsawat
body: Mm, then I'm out of ideas sorry.  

Was hoping it could be solved by Butler, but there are just not enough hooks at the checklist/comment level, crippling any solution. Plus creating it and maintaining it would make the fake account solution seem super easy in comparison anyways.  

Can't even consistently auto-attach a label whenever you fake-tag a member (only triggers on checklist item creation, not on later editing, for example)  

Might be a power-up might have some helpful functionality, but nothing comes to mind. Honestly unless you hit the jackpot in terms of a useful powerup, the fake account solution is probably the least complex solution. Especially as all the hard work is done up-front and you don't have to take care afterwards, given that the native mentions functionality is pretty robust.
Login Issues - Server Error
Asked by Catherine@Mediexpress:

Hello Community

This morning I have trouble logging into Trello board. It says Server Error404.

What do you do?![Screenshot 2020-07-01 at 10.04.41.png](/t5/image/serverpage/image-id/101216i60C6DEDF6D689F8B/image-size/large?v=v2&px=999 "Screenshot 2020-07-01 at 10.04.41.png")

Catherine


Answers:
author: Jireh
body: Hi Catherine,

For general network questions you can always check <https://trello.status.atlassian.com/> to see if Trello is currently experiencing a network outage. If not, waiting a few minutes and trying again should usually work.

If you are still experiencing trouble, you can try to send a message to our support at trello.com/contact.

And if you can't reach that page, let me know what steps you are taking that cause you to see this "sleeping Taco" error, and I can try to help you.

Jireh
Sorting List Issue's
Asked by Donna:

Hi Guys!

The bulk of our data entry work that's input into trello is done off the desktop site, we then have workers that access the data via the app on either iphone's or Ipad's, our issue is when we sort the list in a certain order on the desktop site it is not syncing on the app to reflect same, we are having to also sort list in the app to keep in sync \& ensure tasks that are needing to be complete on certain dates are showing in date order.

Is their a fix for this as we use to sort from the desktop site \& it would sync on the apps to reflect same?

Thanks


Answers:
author: Ryan
body: Hi Donna,

I would recommend hard closing the app regularly to restart it. If you leave the app open on your iPad or iPhone, this can sometimes cause issues with syncing.

Here are some other tips that you could try to get this working better: [https://help.trello.com/article/1061-troubleshooting-for-the-ios-app.](https://help.trello.com/article/1061-troubleshooting-for-the-ios-app)

Enjoy your week!

Ryan

comments: author: Morten Johannessen
body: I have same problem but no solution.


author: Morten Johannessen
body: This problem appeared after the last update they had. When the updated buttons to show or hide completed tasks. I run it on a Samsung. I can sort on a PC, but not on the phone. Then it stays at the top if I try to move it. Very annoying. If it is not resolved, it is a shame to have to change the app after so many years.

*** ** * ** ***
Count the numbers of users within a Jira Group
Asked by Marcelo Sosa:

Hi I have a Group called API and I need the resulting total number of people.

Any ideas/help will be highly appreciated?

I have tried using user list, but it wont provide a number just a list.

I tried also using a chart macro but I cannot get it to work....

Thank you


Answers:
author: Rilwan Ahmed
body: [@Marcelo Sosa](/t5/user/viewprofilepage/user-id/4141396)

In confluence cloud, Go to setting--\> user management --\> groups. It will give you the count.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/181161i323FFC783010E63B/image-size/large?v=v2&px=999 "image.png")

comments: author: Marcelo Sosa
body: Thank you Rilwan!! But the idea is to perform a calculation or get the number of users, for different groups we have as part of a report.

We need to check this against other reports, that why we need to get the number out of jira and into Confluence. I know that I can get the number if I go to the admin area.

I know maybe I am not fully explaining myself or the issue.

But thank you for taking the time and answer me.

Marcelo


Tags: cloud

confluence-cloud
How to enter maintenance mode in Confluence v6.15.10
Asked by SDLC Support:

How to enter maintenance mode in Confluence v6.15.10?

The option is not visible.

We need a way to put all users in read-only mode , but override access of some users on space level permissions.


Answers:
author: Daniel Ebers
body: Hi [@SDLC Support](/t5/user/viewprofilepage/user-id/1069820)

because this question came up yesterday here the link to the documentation for 'Maintenance Mode', hopefully this link help others, too.

* **Using read-only mode for site maintenance** <https://confluence.atlassian.com/doc/using-read-only-mode-for-site-maintenance-952624304.html>

Regards,  
Daniel


author: Fabio Racobaldo _Herzum_
body: Hi [@SDLC Support](/t5/user/viewprofilepage/user-id/1069820) ,

Maintenance mode is only available on Data Center and not on a server instance (<https://jira.atlassian.com/browse/CONFSERVER-6390> - Reelase note <https://confluence.atlassian.com/doc/confluence-6-10-release-notes-952058221.html> ).

On server side, you can't do that. Unfortunately, in order to leave Confluence in ReadOnly mode, you need to update permission for each space within Confluence.

Hope this helps,

Fabio


Tags: confluence-server

server
Application Links between Jira & Confluence - "The remote certificate can't be trusted"
Asked by Henrik Sch?pel:

Hello,

We are using Confluence and Jira but the sync doesn't work anymore. Sadly i can't find anything in the logs which show the error in detail. An ex-colleague setup Jira and Confluence and i'm not an "expert" where to see which certificates are in use to check if they are expired.

I would be very happy if someone could help here.

Henrik![Confluence.png](/t5/image/serverpage/image-id/181155i369A8B1F10224F60/image-size/large?v=v2&px=999 "Confluence.png")![jira.png](/t5/image/serverpage/image-id/181154iBA487398E0185CFD/image-size/large?v=v2&px=999 "jira.png")


Answers:
author: Rilwan Ahmed
body: [@Henrik Sch?pel](/t5/user/viewprofilepage/user-id/4738997)

Possible causes

1. The remote SSL certificate has expired.
2. The remote certificate doesn't appear to be issued by a trusted authority (it may have been self-signed).
3. The remote certificate may be in the wrong location in the file system.

Full details in

[https://confluence.atlassian.com/applinks/ssl-and-application-link-troubleshooting-guide-790632063.html#:\~:text=The%20remote%20certificate%20can't%20be%20trusted,-The%20application%20link\&text=The%20remote%20application%20may%20be,known%20by%20the%20local%20application](https://confluence.atlassian.com/applinks/ssl-and-application-link-troubleshooting-guide-790632063.html#:~:text=The%20remote%20certificate%20can't%20be%20trusted,-The%20application%20link&text=The%20remote%20application%20may%20be,known%20by%20the%20local%20application).

I would suggest contact your server admin team to fix this


Tags: confluence-server

jira

server
Sync AD Attributes into Confluence Cloud
Asked by Howard Nedd:

I have currently setup Azure Ad for Jira which syncs user profile attributes into jira tickets.

Is there something similar for Confluence?   
The user profile macro is very limited, it only contains the username + email adress.  
I would like to be able to sync: job role etc.


Answers:
author: Pramodh M
body: Hi [@Howard Nedd](/t5/user/viewprofilepage/user-id/4566707)

<https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/atlassian-cloud-tutorial>

Is this the one?

Let me know

Thanks,  
Pramodh


Tags: active-directory

cloud

confluence-cloud
What Event is it in Event Listeners when a user is added to an existing CSUM group in Permissions
Asked by Ankita Ray:

I want my Event listener to be fired when there is a user added to a pre existing CSUM group in a space.

I have tried SpacePermissionSaveEvent but it only works when a new CSUM group is created, it doesnt fire the listener when we add a user to the existing group.

Please let me know what event it is in the above case for Event Listeners to be fired?


Answers:
author: Ankita Ray
body: This is for

* [Confluence](http://www.atlassian.com/software/confluence) 7.13.2

Also tried SpacePermissionUpdateEvent and SpacePermissionChangeEvent doesn't seem to work.

comments: author: Mike Harrison _The Plugin People_
body: As far as I know, no specific event is fired when a user is added to a group via CSUM. Is an event fired when Confluence adds users to groups itself?


Tags: confluence-server

server
We have confluence instance with more than 5k user. I want to get list of heavy contributors.
Asked by Sai Gangadhar:

We have a confluence instance with more than 5k users. I want to get the list of heavy contributors. I want to get the list of the top 50 or 100 heavy confluence contributors.

Is there any way to achieve it?


Answers:
author: Zane eazyBI Support
body: Hi [@Sai Gangadhar](/t5/user/viewprofilepage/user-id/4060790)

You might check out [eazyBI for Confluence](https://marketplace.atlassian.com/apps/1219504/eazybi-reports-and-charts-for-confluence?hosting=cloud&tab=overview) app which offers a set of metrics to analyze Confluence pages. For example, confluence content contributors (who create new pages and update existing page content), page versions created over time, pages not updated for long, and page views and other metrics.

Here is the eazyBI Demo account you can visit any time and check out the most popular report templates:

<https://docs.eazybi.com/plugins/servlet/eazybi/accounts/6/dashboards/10-author-activity>

Best,  
Zane / support@eazyBI.com


author: Pramodh M
body: Hi [@Sai Gangadhar](/t5/user/viewprofilepage/user-id/4060790)

You may want to try this plugin

[https://marketplace.atlassian.com/apps/186/reporting-for-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/186/reporting-for-confluence?tab=overview&hosting=datacenter)

Thanks,  
Pramodh


author: Rilwan Ahmed
body: [@Sai Gangadhar](/t5/user/viewprofilepage/user-id/4060790) ,

Use contributors-summary macro.

To fetch details irrespective of spaces, in spaces parameter section add "@all".

More details in <https://confluence.atlassian.com/doc/contributors-summary-macro-183470224.html>


Tags: confluence-server

server
Issues with knowledge base in service desk
Asked by Matt Bennett:

Hi - I am having issues with service desk and confluence integrating as a customer knowledge base... a few things...

1. the pages render poorly and many items that format or load correctly in confluence do not load in the service desk (embedded instructional videos included... which is a big disappointment)

2. Recommended articles are not showing up, at least not for me

3. I can't seem to find any real customer support / configuration support outside community.

4. I can't add a link to the knowledge base in the service desk portal unless I just create an announcement and paste a link in it. It feels janky.

Any recommendations? Stuff I am missing? Thanks in advance.


Answers:
author: Pramodh M
body: Hi [@Matt Bennett](/t5/user/viewprofilepage/user-id/4666392)

Welcome to the Community!!

* Pages in the knowledge base are not yet rendering properly since the new editor was introduced!! Please raise an Atlassian Support ticket on this one
* You can restrict the recommendations using labels or type at least a word to get good recommendations on articles. Confluence can't read your mind
* support.atlassian.com this is a support website
* You can add the link that links to Confluence pages from the Service desk ticket (let me know what exact error you are facing? may be screenshot is appreciated!!)

Thanks,  
Pramodh

comments: author: Matt Bennett
body: Thanks [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) . I am using labels but not seeing recommendations anywhere.

Will try a support ticket.

Here are some screenshots:

**Item 1:** no recommended articles

**Item 2:** No link to knowledge base besides the banner I made, and no recommended articles

**Item 3:** Videos not loading like in confluence and links just showing

![Screen Shot 2022-02-01 at 8.13.27 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/181249iEF4E931464F300C3/image-size/large?v=v2&px=999 "Screen Shot 2022-02-01 at 8.13.27 PM.png")![Screen Shot 2022-02-01 at 8.15.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/181248iAC75F051AAC5DF86/image-size/large?v=v2&px=999 "Screen Shot 2022-02-01 at 8.15.11 PM.png")![Screen Shot 2022-02-01 at 8.19.22 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/181250i7EFB0B4CAE6FAA7F/image-size/large?v=v2&px=999 "Screen Shot 2022-02-01 at 8.19.22 PM.png")


author: Pramodh M
body: Hi [@Matt Bennett](/t5/user/viewprofilepage/user-id/4666392)

The recommendations will come up once you start typing the summary. Check once


author: Marc Isikoff
body: It would be nice if knowledge base restrictions on label actually worked, but they are completely irrelevant and let any request type see confluence pages with different or no labels even if restricted to specific labels.


Tags: cloud

jira-service-desk

knowledge-base
I am no longer able to expand source in a Code Block in Confluence.
Asked by Ajay salla:

I am no longer able to expand source in a Code Block in Confluence. The only way to see the expanded code is to edit the page.  
This has been working since Confluence was migrated to the Cloud but, for some reason, has stopped working now.


Answers:
author: Pramodh M
body: Hi [@Ajay salla](/t5/user/viewprofilepage/user-id/4633755)

Welcome to the Community!!

Create a new page and migrate the contents over to a new editor!!

<https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor>

Let me know if you have any queries

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Error: Your access has been revoked
Asked by Miguel Angel Velazquez Solis:

My colleague came to me for Atlassian access. he told me that when he try to log in in Jira Cloud a message appears "Your access has been revoked" I?m site-admin and I don?t revoke your acces the problem is when I check your user have acces


Answers:
author: Pavel Junek
body: Hi Miguel,

Does the user log in with the correct credentials? Does the user use good Cloud URL? Please check user right Administration \> Users page again.

Pavel


Tags: cloud

confluence-cloud
Multiple how-to templates feeding into 1 index page
Asked by Jasmine Andrews:

I want to create a new layout for our how-to templates (including a 3-column table layout for the steps) but also want to retain the generic how-to template and have instances of both pages list in the how-to index. Is this possible? I'm thinking I can just add the label "kb-how-to-article" to the new template.

If not, if I were to create a new template, does it automatically create an index of pages using that template? Just trying to think ahead to anticipate impacts new templates will have on existing dynamic navigation.

Any input welcome :)


Answers:
author: Pramodh M
body: Hi [@Jasmine Andrews](/t5/user/viewprofilepage/user-id/3925747)

The index page is nothing but macros pre-populated when you first create the page out of some templates

You could copy the Index page and modify the copied page to include information from macros however you need

Hope this is clear

Thanks,  
Pramodh

comments: author: Jasmine Andrews
body: Hi Pramodh, thanks for the reply. Not sure that's the way I want to go as the goal is to keep to 1 index page rather than having a second one. I'll take a look at the macros in the existing index page to see what the settings are.


Tags: cloud

confluence-cloud
Searching Page History - Comment field
Asked by Michelle Gronwold:

As pages are modified, our users will make a Comment in the "What did you change" box in the Editor. I would like to be able to Search on that comment.

I found this ticket open with Atlassian for Cloud version: [\[CONFCLOUD-1281\] Add ability to search historical pages and attachments - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFCLOUD-1281)

Does anyone know of a tip or an app that we can install that would search the Page History?


Answers:
author: Pramodh M
body: Hi [@Michelle Gronwold](/t5/user/viewprofilepage/user-id/3788378)

With Advanced Search it's possible.

Here's the reference

<https://confluence.atlassian.com/doc/search-139528.html>

Thanks,  
Pramodh

comments: author: Michelle Gronwold
body: I don't believe Advanced Search will search the Page History, only the current version of the page.


author: Pramodh M
body: [@Michelle Gronwold](/t5/user/viewprofilepage/user-id/3788378)

Oh, I see the Page version history!!

There are no Apps

And here is the feature request

<https://community.atlassian.com/t5/Confluence-questions/Search-in-older-versions/qaq-p/1088547>


Tags: confluence-server

server
Unable to split cell in a table
Asked by Kat Dej-Panah:

I have a table and I want to split a cell. I see that split cell is on an available option- what could be causing this? The option is there just greyed out.


Answers:
author: Andy Gladstone
body: [@Kat Dej-Panah](/t5/user/viewprofilepage/user-id/4738071) Welcome to Confluence!

Splitting cells is only available when you are selecting the dropdown in a previously merged cell.

Here is documentation on tables:

<https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/>

If you can post a screenshot of your table that will help us help you.

comments: author: Kat Dej-Panah
body: Thanks for explanation [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) I appreciate it.


author: Andy Gladstone
body: My pleasure! If you can, please select the accept **answer button** so other users can find this answer when searching for similar issues.

You'll love your Confluence journey - it's life changing!


Tags: cloud

confluence-cloud
Can i use a textarea field type inside a cardview?
Asked by Carlos Esparza Medel:

I would like to have a field inside of a cardview where the user can write details about a record


Answers:
author: Pramodh M
body: Hi [@Carlos Esparza Medel](/t5/user/viewprofilepage/user-id/4737771)

Welcome to Confluence

Please use this as a reference to customize your requirement

<https://community.atlassian.com/t5/Confluence-questions/Textwrap-in-Textarea-fields-in-CardView/qaq-p/1683841>

Hope this helps!!

Thanks

comments: author: Carlos Esparza Medel
body: [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) Thank you for your help but it isn?t what I'm looking for
Template for product comparison
Asked by Juan Calderon:

Hi, Do you guys know a good template ( graphic or table) to visualize a comparison between two insurance products?

Looking forward to hearing from you.

Thanks!


Answers:
author: Andy Gladstone
body: [@Juan Calderon](/t5/user/viewprofilepage/user-id/4737756) Welcome to Confluence!

A table in Confluence can handle this well - but that depends on the number of data points you are looking to compare.

It sounds like three rows of data - a header, Company A and Company B. The question is how many columns?

comments: author: Juan Calderon
body: Tank you for your quick reply, so each company has many offers and they have different characteristics. I was probably thinking about an infographic more than a table.


Tags: cloud

confluence-cloud
Do Confluence Wiki Pages integrate with Coda?
Asked by Isabel Benasso:

I have a[Coda](http://Coda.io) page with tables and I'd like to pull one of the tables in to our Confluence WIki Page so that you can view it in both places. I don't think this is possible but has anyone been able to make this work?


Answers:
author: Andy Gladstone
body: [@Isabel Benasso](/t5/user/viewprofilepage/user-id/4737738) Welcome to Confluence.

There is a Coda connector application available in the Marketplace.

[https://marketplace.atlassian.com/apps/1225861/coda-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1225861/coda-for-confluence?hosting=cloud&tab=overview)

I do not have any experience with it, but it may solve the problem you are expressing here.

comments: author: Isabel Benasso
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) that's awesome, thank you so much Andy!! I'm new to this, do you have to pay to connect apps? It is showing me an estimated cost per year but I assume this is the Cost to use Coda. Because we pay for Coda already I'd guess the integration would be free, any idea?


author: Andy Gladstone
body: The estimated cost is to add the app to your current Confluence instance. That is added to your monthly Atlassian bill and is driven by the number of users in your instance, regardless of whether one or all of them use Coda.

This is the way most apps in the marketplace are priced.


author: Isabel Benasso
body: Super helpful, thank you


author: Andy Gladstone
body: [@Isabel Benasso](/t5/user/viewprofilepage/user-id/4737738) if this helped you, please select the accept answer button so others with similar questions can find the content. Thank you!


Tags: cloud

confluence-cloud
Modify Confluence Cloud Home page
Asked by Frank Feingold:

Hello All,  

In the process of evaluating moving to Confluence cloud. Is there any way to modify the default home page (not set a different space as the home page)? We'd looked through the Blueprint's / templates, but there does not see to be one for the Home page.  

I'd like to (for example) put a Team Calendar at the top of the page (above Recent and Spaces) and potentially replace Spaces with a full space list.  

In our server version of Confluence we could do this with an add-on and set a specific page as the home page, but the add-on is not available on Cloud.  

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: The system default landing page is done in code - it's part of the infrastructure (stuff like admin screens, search, and the general theme).

It's not "content" like the pages are, and it can't be edited.

I'm not aware of any alternate home page apps for Cloud (and I can't remember if you could switch to a page view of an open space, like you can in Server)

comments: author: Frank Feingold
body: OK, that is what I though. Two steps forward and one step backwards having to move to Cloud.


Tags: cloud