youngmon/atlassian-qna huggingface dataset:
Do roadmaps scroll to the right?
Asked by Brian:

I've created my first plan in porfolio for Jira v2.20 and the roadmap doesn't scroll to the right. I'm using the latest version of Chrome and the date bars go all the way to the end and I feel like I should be able to scroll to the right.

![2018-12-12_14-03-56.png](/t5/image/serverpage/image-id/40157iE425FD87BA42EDB8/image-size/large?v=v2&px=999 "2018-12-12_14-03-56.png")


Answers:
author: Roi Fine
body: Hi Brian,

The roadmap view does not scroll horizontally. In order to expand the roadmap view you can adjust the time-frames to show further out your work. You can always submit a feature suggestion ticket [here](https://jira.atlassian.com/projects/JPOSERVER/issues/). We review the tickets often when prioritizing our roadmap.

Please let me know if you got any question,

Best,

Roi Fine \| Portfolio for Jira Server/DC \| Product Manager

comments: author: Sean Blezard
body: Did this ever get accepted for development? It's a very strange feature design choice and very frustrating on a day to day basis.


author: Ken List
body: I agree. I'm puzzled as to why \*NOT\* include it with initial release. Sloppy decision making.


Tags: advanced-roadmaps
Is the New Planning Experience for Portfolio only available to server users or also for cloud?
Asked by Mitch Karren:

My company is using the cloud instance and I want to use the new planning experience update in the 2.18 release but it does not seem like we have access to enable it since we are cloud. Any help would be greatly appreciated on how to get this enabled for us.


Answers:
author: Roi Fine
body: Hi Mitch,

The new planning experience update is only available for server/DC customers.

Please let me know if you got any questions.

Best,

Roi Fine \| Product Manager \| Portfolio for Jira Server/DC


Tags: advanced-roadmaps
way to copy Working hours and days settings from board to Portfolio ?
Asked by Renni Verho:

In project board is almost same settings than portfolio.

Is there way to use board values in portfolio directly to avoid need to fill same data 2 times ?

Settings in project board:

![chrome_2018-12-11_15-16-31.png](/t5/image/serverpage/image-id/39979i459289598C99B8AA/image-size/large?v=v2&px=999 "chrome_2018-12-11_15-16-31.png")

Settings in portfolio:

![chrome_2018-12-11_15-14-35.png](/t5/image/serverpage/image-id/39978iAFC6B52BC856A157/image-size/large?v=v2&px=999 "chrome_2018-12-11_15-14-35.png")


Answers:
author: H?ctor Z?rate
body: Hello,

did you manage to solve this ?


Tags: advanced-roadmaps

configuration

jira-administration

working-hours
Is there a way to link multiple Jira Portfolio plan's into one master roadmap ?
Asked by Graham Michels:

I currently have multiple plans for each large project a subset of developers are working on, and I'd like to link all of the plans together into one master-plan for management to watch the entire company move forward under different plans/ have one place for transparency to see what every team is working on.   

Is it possible to link the plans or do I need to create a new plan that contains all underlying epics across all the different plans I created ?   

Thanks in advance!


Answers:
author: Walter Buggenhout
body: You should create a Program, which is a special type of plan designed specifically for this purpose.

If you want to learn more, check out [Atlassian documentation](https://confluence.atlassian.com/jiraportfolioserver/programs-931037964.html).

comments: author: Graham Michels
body: Thanks!


author: Graham Michels
body: Stupid question, but where is the button to create a Program ? Is it a permissions thing ? Or are there multiple versions of Portfolio and we just don't have access ?

<br />

For the life of me I can't find how to actually start the creation process.   

Thanks so much,   

Cheers


author: Graham Michels
body: [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) - let me know if you happen to know about the above! Still an issue for us.   

Cheers


author: Phil
body: Hi,

does this help you:

<https://confluence.atlassian.com/jiraportfolioserver/creating-and-deleting-programs-931037970.html>

Cheers


Tags: advanced-roadmaps
In jira portfolio, how can add a person to a team using rest API
Asked by Javier Perez:

**Having:** a team with id=13 and an a person with id=104

**I've tried:**

curl -uuser:password -X POST -H 'Content-Type: application/json' -d '{ "resources": \[ { "person": { "id": "104" } } \], "availability": \[ \] }' http://jira/rest/teams-api/1.0/team/13

**obtaining**: no output message whatsoever and the person was not added to the team either

**Input validation**

Both

* http://jira/rest/teams-api/1.0/person?ids=104
* http://jira/rest/teams-api/1.0/team?ids=13

return the expected entities


Answers:
author: Stephen Sifers
body: Hello Javier,

From reviewing your CURL call, the first thing that might be an issue is your entry URL. It should look something similar to:

```
https://myjirasite.com/jira/rest/teams-api/1.0/team/13
```

Replacing myjirasite.com with your Jira site running portfolio.

This might be a mistake as you could have parsed out the actual URL. Can you let us know the full URL you're attempting to access? Please remove the actual domain from the URL with myjirasite.com.

I look forward to your response from you so we can get you into the API.

Regards,  
Stephen Sifers

comments: author: Javier Perez
body: Sthephen,

We're not using context (the */jira/* part). That the URL entry is good is verified by the fact that *http://jira/rest/teams-api/1.0/team?ids=13* does actually return data

This is what I'm trying to add a person to a team

curl -uuser:password -X POST -H 'Content-Type: application/json' -d '{ "resources": \[ { "person": { "id": "104" } } \], "availability": \[ \] }' http://jira/rest/teams-api/1.0/team/13


author: Stephen Sifers
body: Hello again Javier,

I tested on Jira 7.12.3 with Portfolio and confirmed the following;

* Able to edit/get/delete user
* Able to edit/get/delete resources
* Able to edit/get/delete teams

We did run into an issue when attempting to add a person as a resource and a person to a team. As you confirmed, you do not get a response (which is the default response currently in the API) but a user is not created.

We are looking further into this to see where the issue is and if it is possibly a defect in the product. Please allow us some time to investigate further.

Regards,  
Stephen Sifers


author: Stephen Sifers
body: Hello again Javier,

There is a method you can use to create a resource within Portfolio. When creating the resource it will be created as a virtual user. You can run this method for example:

curl -u user:pass -X POST -H 'Content-Type: application/json' -d '{ "teamId": 1, "person": { "title": "admin","jiraUser": {"jiraUserId":"admin"} }}' <http://jira.server.name/rest/teams-api/latest/resource>

We did confirm this will create a resource within your team.

Regards,  
Stephen Sifers


author: Javier Perez
body: Thanks Stephen!

Person is an entity in portofio. Then we have jira users, which are not the same

*person,*should/shouldn't/either pre-exist in porfolio?


Tags: advanced-roadmaps
Missing issues (ones using custom workflow) from Epics when creating portfolio plan
Asked by Aishwarya:

I am using Jira software on the cloud. I am using a portfolio for my project planning. When I try to pull some epics, many stories within these epics do not show up in the plan. These stories are in a custom in_progress workflow stage such as 'Ready for Test'. It is very absurd that these particular set of issues are missing from the portfolio plan. Anyone faced this problem?

We are testing portfolio and this is a big bottleneck at the moment :(


Answers:
author: Walter Buggenhout
body: Hi [@Aishwarya](/t5/user/viewprofilepage/user-id/2036857),

This is a really difficult one to diagnose remotely, but what tends to happen sometimes is issues being excluded because they are assigned to a release that is not included in your plan. Also, if the fix version field is hidden in a Jira project, issues from that project will not be imported (known issue [JPOCLOUD-1283](https://jira.atlassian.com/browse/JPOCLOUD-1283)).

If that is not the reason, have a look at [this Community article with Portfolio tips and tricks](https://community.atlassian.com/t5/Portfolio-for-Jira-articles/Cameron-s-must-read-Portfolio-for-Jira-tips-Part-II/ba-p/698637), which does not specifically focus on missing issues, but might point you towards other potential causes.


author: josh
body: You should carefully evaluate the scope of the portfolio plan. I would suspect that one or more of the queries or boards that is being used to generate the portfolio plan excludes these issues.

comments: author: Aishwarya
body: Thanks for your reply,

I just verified and all the boards and teams are included. The one thing that I am doing differently is that I am using a filter to pull all these issues. The filter, when used in issue navigator of Jira, gives the expected result.

Even if I use the project as a source and select the desired epic to avoid the route of a filter, the issues are still missing.


author: Aishwarya
body: Hi [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225)

Thanks for pointing this out. This was helpful and we could see the issues on our portfolio plan now.

I am also hoping that Atlassian fixes the known issue on the fix version soon.

Anyway, Thanks for the help.

Aisha


Tags: advanced-roadmaps

jira-cloud
Can I export a schedule view on jira portfolio to csv
Asked by Dania Al-Fadly:

Can I export a schedule view and theme view on Jira portfolio to csv?


Answers:
author: Gabriele Franck
body: Hi, Dania

I'm afraid to say that it is currently not possible to export Portfolio Plans for now.

There is an existing feature request for it as you can see in: [Ability to export Plan as CSV file - Live plans](https://jira.atlassian.com/browse/JPOCLOUD-1370).


Tags: advanced-roadmaps
The Jira portfolio is not displaying the sprints in progress
Asked by Kleber Wilson Almeida Silva de Oliveira:

No sprint in progress or old, appears for selection in the jira portfolio.I was able to use it previously for a sprint but now I am no longer able to see for the other sprints.Follow the print with the evidence below.![Screenshot_1.jpg](/t5/image/serverpage/image-id/39787i2BF534499F30497F/image-size/large?v=v2&px=999 "Screenshot_1.jpg")![Screenshot_2.jpg](/t5/image/serverpage/image-id/39788i25074FB11F2AC2FB/image-size/large?v=v2&px=999 "Screenshot_2.jpg")


Answers:
author: Gabriele Franck
body: Hi, Kleber

If you want to see your existing Sprints from Jira in Portfolio, you need to use the **Board** associated in those sprints as **Issue Source** in your plan.

Since sprint are not dependent on projects, if you use a Project or Filter as issue source, Portfolio won't be able to replicate them to your plan.

Let me know if this clarifies! :)

Gabi

comments: author: eden_owen
body: Hi Gabi - I'm having the same issue however I am using Boards to pull in my data. Is there another item I may be missing?


author: Ana Djonovic
body: I am having the same problem... issue sources (projects and boards) have been selected... still unable to view the active sprints??![Portfolio Sprint View.png](https://community.atlassian.com/t5/image/serverpage/image-id/73835iC9012F97DF265C29/image-size/large?v=v2&px=999 "Portfolio Sprint View.png")


author: Javier Fernandez Sainz _zooplus_
body: Hi!

Remember that you need to group by Team or Sprint and check on "Show capacity on timeline"

In this link you have the official information about this <https://confluence.atlassian.com/jiraportfolioserver/displaying-capacity-in-a-plan-974360323.html>

![capacity portfolio.png](https://community.atlassian.com/t5/image/serverpage/image-id/74981i8DCB80CDFCA26656/image-dimensions/552x219?v=v2 "capacity portfolio.png")


Tags: advanced-roadmaps
Does Portfolio for Jira provide the functionality of MS Project?
Asked by TamasS:

Hi Everyone,

we bought Portfolio for Jira and many users of our Jira approached me whether Portfolio does provide similar functionalities like MS Project especially Gantt chart.

We are on configuring Portfolio but so far without success:((

Most of the issues having Resolution on them disappear from Portfolio. The problem is that we have to follow-up the progress of the tickets and also the already resolved ones!

Could you give me hints or just state that we cannot have similar functions like MS Project?

Thank you!


Answers:
author: Rhys Christian
body: Hey Tamas,

My name's Rhys, I'm a PM on Portfolio for Jira Server.  
I'm not too familiar with the whole host of MS project functionality but I'm happy to discuss the functionality you desire and whether or not they are included with Portfolio, or planned to be delivered in future scope.

Firstly, are you using Jira in cloud or server? And if you're using server than are you using the new experience that we recently released as an 'early access' feature? (See this article for more details on that: <https://community.atlassian.com/t5/Portfolio-for-Jira-articles/Introducing-a-new-planning-experience-in-Portfolio-for-Jira/ba-p/944996>) - This experience is most similar to the MS project Gantt chart functionality.

If you're not using the new early access experience then you should be able to retrieve your resolved issues using the 'completed date' filter (in the more button). By default this is set to 30 days - so issues completed after 30 days will disappear for the purpose of reducing noice of irrelevant issues.  
If you ARE using the new experience this functionality isn't yet available, but we'll have it implemented before the GA.

I hope this helps. If you let me know about your instance and the features from MS project you're interested in I'll be happy to provide more information.

Cheers,

Rhys \| Portfolio for Jira Server Product Management


Tags: advanced-roadmaps
Jira Portfolio Create Plan UI Text
Asked by Avinash Singh:

Hi,

Why is the text not aligned correctly when creating a portfolio plan ?

![portfolio.PNG](/t5/image/serverpage/image-id/39510iD701EC239026EB95/image-size/large?v=v2&px=999 "portfolio.PNG")

Jira version 7.5.1

Portfolio for Jira - 2.19.0

Regards,

Avinash


Answers:
author: Raathi
body: Hey Avainash,  

This is a bug caused by not prefixing a CSS class so it's conflicting with some other CSS class. We created [a ticket to track this](https://jira.atlassian.com/browse/JPOSERVER-2454).  

Thank you for reporting this.

<br />

Regards,  
Raathi

comments: author: Avinash Singh
body: I have tried both Chrome and IE.


Tags: advanced-roadmaps
Bulk Power Up Board Transfer
Asked by Kim Cochrane:

I closed a board that is no longer useful. But I purchased the bulk card power up subscription. I want to transfer this subscription to my new Work board. How do I do this? I tried to cancel it and get the subscription in my new board, but it just keeps going to my old board.


Answers:
author: Lam
body: Hi [@Kim Cochrane](/t5/user/viewprofilepage/user-id/5159844) - Thanks for reaching out to the Community! As the Bulk Actions Power-Up is created by third-party developers I would suggest reaching out to them directly here: support@bulkactionspu.com - They will be in the best position to assist.
What a complicated billing system : help !
Asked by David Lubecki:

There is one point I don't really understand: Trello does not offer packaged plans, for instance one plan for 5 users, another one for 10, etc.

So, if today, let's say Monday, I have already 3 users using my table, I will be charged for 3 licenses, mine + the 2 others users, so let's say I do pay for those 3 premium licenses on Monday. What happens if on Wednesday I decide to add a 4th user : will I need to pay AGAIN for a 4th license ?

And what if this 4th user is already a premium user on his side, will he be able to use premium features in MY table / Workspace ?

Also, is it always the same person who will need to pay each time there is a new user of this person's table ?

Thank you


Answers:
author: Nathan Smith
body: Hey [@David Lubecki](/t5/user/viewprofilepage/user-id/5470142)

Welcome to Atlassian Community! ?

With Trello's Premium and Standard plans when you upgrade, you'll be charged for the number of billable users in your workspace at that point in time.

If you add another billable user to your workspace at a later date, instead of paying the full amount for them you'll be charged a pro-rated rate for that account from the date they were added until your renewal date where you'd pay for that account in full along with the other billable accounts in your workspace.

Licenses for our Premium and Standard plans are workspace-specific so they only apply to one workspace; if you add someone to your workspace and they have their own workspace which has been upgraded to Premium you'd still need to pay for their account in your workspace.


Tags: billing

plans
How does Trello indicate cards are "Done" in Timeline and Calendar Views?
Asked by Andy McAfee:

I'm curious how Trello indicates that cards are "Done" on the various Views? It seems Trello defines "Done" when the Due Date is marked as complete, and I see this is reflected on Trello's Calendar power-up. I see that it is a column on the Table Board View. I see that it can be filtered on the Workspace Table View.  

However, on these Views, I cannot figure out how to identify which cards are Done:

- Timeline Board View doesn't seem to have a Done filter or a method to indicate a card is Done  
- Calendar Board View doesn't indicate a card is Completed, but it does indicate a scheduled checklist item is Completed  
- Calendar Workspace View doesn't have a filter to indicate Done status

Am I overlooking a filter or setting?


Answers:
author: milynnus
body: [@Andy McAfee](/t5/user/viewprofilepage/user-id/4765270)

The idea that something is Done will depend on you use case. It can be via a move to a list named "Complete" or when a label "That's all" is added to a card. For Trello it will show cards in your list or card with due date marked completed which will be applicable regardless of use case.

comments: author: Andy McAfee
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)

I agree with your explanation, but what is bothering me is that the Trello Calendar Power Up defines card "Done" when the Due Date Done checkbox is selected (card name font is strikethrough).

However, that "Done" definition does not translate to the Premium Timeline and Premium Calendar views which is a minor inconvenience, but still seems like a product design oversight.


author: milynnus
body: [@Andy McAfee](/t5/user/viewprofilepage/user-id/4765270)

Since cards with a due date and checklist items with due dates appears on Calendar view, I would say it is correct from an app perspective that the are strikethrough....whether that is to be interpreted as "Done", I don't think that was the intent of the designer of that feature. You have to ask them.


Tags: done

due-date

views
file attachment
Asked by Gabriel de Oliveira Gon?alves:

```
I have a company and I 
would like to implement
trello, but I would like 
to know if it is possible to
attach files found eg: illustrattor
and corel draw, photoshop. unlimitedly
```


Answers:
author: milynnus
body: [@Gabriel de Oliveira Gon?alves](/t5/user/viewprofilepage/user-id/5470182)

You should be able to attach any type of files to a Trello card. Trello, however, supports preview for only a limited set of file types..pdf, images..(please verify for yourself). If there is done, it will allow the user to download the file.
assigning tasks
Asked by Scott Deranger:

In Trello, how do I assign a task from the checklist, such as "signing up for developmental courses" to multiple team members?


Answers:
author: milynnus
body: [@Scott Deranger](/t5/user/viewprofilepage/user-id/5466435)

On checklist item, you can assign it to one member. If a task is represented by a card, more than one member can join the card.
Membership
Asked by Irakli Namoradze:

As a new membership regulations come, i have a question regarding that.

I am using trello for a company containing more than 40-50 persons. We have got a board with 2 admins. Others are collaborators (they create cards, adjust them and make some changes). what kind of membership is suitable for me and do we need to pay for just those who are admins of the boards or do we need to be all members of paid memberships? thanks for your answers.


Answers:
author: Rasmus Wulff Jensen
body: I've made this 10 min video on how the new rules work via various examples: <https://youtu.be/rqmCHU_QxY8> (Your scenario is similar to Example 3: [https://www.youtube.com/watch?v=rqmCHU_QxY8\&t=387s](https://www.youtube.com/watch?v=rqmCHU_QxY8&t=387s))
Removing credit card
Asked by Tony Tanoyo:

Hi,

Is it possible to remove credit card on the file?


Answers:
author: Laurie Sciutti
body: Hello [@Tony Tanoyo](/t5/user/viewprofilepage/user-id/5470185) and welcome to the Community! You should be able to do that here: <https://admin.atlassian.com/billing> click Manage \> Payment Method. HTH

comments: author: Tony Tanoyo
body: i am currently on premium subscription. I could get to payment method, but only able to change, not removed. Is there a way to remove the automatic renewal instead?


author: Ste Wright
body: Hi [@Tony Tanoyo](/t5/user/viewprofilepage/user-id/5470185)

You can cancel your plan with Trello, as it sounds like you have an active subscription.

See how to do that here: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

Ste
Project number
Asked by Info Rahw:

I might be blind, but I can't find any information about what I'm looking for!

I would like to use Trello as a tool for our projects, but for that I need an automated function that creates project numbers every time I start a new card.

Does this function exist?


Answers:
author: milynnus
body: [@Info Rahw](/t5/user/viewprofilepage/user-id/5469780)

Trello does not have a project number in the way you have described. Each card has a unique card id {cardid} and if a card represents a project you can use that as the project id. You can find it as part of the card url.
Workspace members
Asked by Geanina Moldovan:

Unul dintre membrii workspaces din Trello nu mai are permisiunea de a edita in Trello.

De ce?


Answers:
author: Nathan Smith
body: Hey [@Geanina Moldovan](/t5/user/viewprofilepage/user-id/5470079)

Welcome to Atlassian Community! ?

Someone will only be able to edit a board if they're a member of it, I'd recommend checking the boards they're unable to edit to make sure they're still a member of them. If they're not a member, you can use the steps here to add them back to the board - <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>
Jak smazat kartu ze sloupce
Asked by Lenka Dvo??kov?:

Ahoj komunito,

pros?m o info, jak smazat nap?. ve sloupci "hotovo" konkr?tn? kartu. Dle videa co jsem vid?la, na kart? maj? b?t "t?i te?ky" a dole je mo?nost.

Bohu?el j?, po rozkliknut? konkr?tn? karty mo?nosti "t?? te?ek" nem?m a tud?? kartu smazat nemohu.

D?kuji za tipy,

Lenka

*** ** * ** ***


Answers:
author: Nathan Smith
body: Hey [@Lenka Dvo??kov?](/t5/user/viewprofilepage/user-id/5469916)

Welcome to Atlassian Community! To delete a card you'll need to archive it first, you can do this by clicking on the card to open it and there should then be an **Archive** button down the right side.

Once you've archived the card this button should change to **Delete** and you should be able to use this to delete the card.

You can find out more about deleting cards in Trello here - <https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/>