youngmon/atlassian-qna huggingface dataset:
Confluence update from 4.3.1 to 4.3.2?
Asked by fcukinyahoo:

Where is that simple update link in confluence??? I am going blind, cant find it.


Answers:
author: ProjectMatthias
body: Hey dude,

Just took a quick look for this, found the following:

Upgrade Procedure {#toc-hId--1330332110}
----------------------------------------

If you are already running a version of Confluence, please follow these instructions to upgrade to the latest version:

1. Before you upgrade, we strongly recommend that you **back up your Confluence Home directory and database** . The Confluence Home directory is the folder where Confluence stores its configuration information, search indexes and page attachments. If you are using the embedded HSQLDB database supplied for evaluation purposes, the database files are also stored in this directory.  
   ![(tick)](https://confluence.atlassian.com/s/en_GB/3391/c989735defd8798a9d5e69c058c254be2e5a762b.16/_/images/icons/emoticons/check.png) Tip: Another term for 'Home directory' would be 'data directory'. Read more about [finding your Home directory](https://confluence.atlassian.com/display/DOC/Confluence+Home+Directory).
2. If your version of Confluence is earlier than 3.5.x, then you *should*upgrade to Confluence 3.5.x before upgrading to Confluence 4.3.x.
3. If your version of Confluence is earlier than 4.3, read the [release notes and upgrade guides](https://confluence.atlassian.com/display/DOC/Confluence+Release+Notes) for **all releases** between your version and the latest version.   
   In particular:  
   * Please read the [Confluence 4.3 Upgrade Notes](https://confluence.atlassian.com/display/DOC/Confluence+4.3+Upgrade+Notes).
   * Please read the [Confluence 3.5 Upgrade Notes](https://confluence.atlassian.com/display/DOC/Confluence+3.5+Upgrade+Notes).
   * If you are upgrading from 2.1 or earlier, please also read the [2.2 release notes](https://confluence.atlassian.com/display/DOC/Release+Notes+2.2).
4. [Download](http://www.atlassian.com/software/confluence/ConfluenceDownloadCenter.jspa) the latest version of Confluence.
5. Follow the instructions in the [Upgrade Guide](https://confluence.atlassian.com/display/DOC/Upgrading+Confluence).

Link: <https://confluence.atlassian.com/display/DOC/Confluence+4.3.2+Upgrade+Notes>

comments: author: fcukinyahoo
body: yes and thats what i was afraid of. Just to do a simple update I have to download the whole thing and apply it. Why it can't be easier...


author: Nic Brough -Adaptavist-
body: It's not a "simple" update. Atlassian are trying to make it easier to apply upgrades, but it's still not as simple as it could or should be.


Tags: update
Confluence "Browse" "User Name" Tabs issue
Asked by fcukinyahoo:

![](../../../upfiles/Untitled_19.png)![](../../../upfiles/Untitled2_1.png)Hi, I am also having a visual problem with "Browse" "User Name" tabs on the top right corner. It seems like the buttons which was supposed to stay behind when you click on "Browse" tab doesnt stay behind but keeps being active. So I can not click on "People Directory" "Space Directory" "Add Personal Space" etc. I am attaching the screenhost.


Answers:
author: fcukinyahoo
body: Ok, Here is the update in this issue.

previously I had an issue with Confluence where when I created code blocks with the macro code block, the code blocks would dissapear when scrolling in browser. In order to solve that problem I have installed third party Subspace plugin. Which solved the issue. However, it introduced another problem which I described above where I get user experience problem with "Browse" tab. Then I disabled the subspace plugin, and then the problem was solved.


author: Chung Park Chan
body: Hi there,

This is a known issue when you have installed the Subspace plugin. There is a recent KB for this issue. You can see it here:

<https://confluence.atlassian.com/display/CONFKB/Drop-down+menu+background+transparent+in+4.3.x>

It can be solved by disabling the Subspace plugin.

Hope that helps.


author: fcukinyahoo
body: is it a bug what do you guys think?


author: fcukinyahoo
body: any ideas???????????


Tags: user-interface
How can I automatically remove all of the anchor macros post- MS-Word import?
Asked by Tim Colson:

I just imported an MS Word doc. Looks pretty good, but there are as many as **four** anchor macros in front of every heading, with IDs like "_Toc211850156".

If this was Confluence 3.x, I'd view source, do a search/replace in my favorite text editor, and be done, but I'm in Confluence 4.x OnDemand so I'm clueless on how to automate the process to remove what are literally thousands of anchor tags.

**What can I do?** ![](../../upfiles/2012-11-01_1504_header_wtf.png)

-Tim

Update 2013-Oct-31 :


Answers:
author: Tim Colson
body: @Susan - I believe I ended up pasting into my desktop editor (Sublime) as text \*first\* and then pasting into Confluence.


author: Susan Woster
body: Tim, did you come up with any solution for removing the anchors other than editing the Word document? There must be a way via the Source editor... I just can't figure it out!


author: Selcuk Savas
body: Hi Tim,

I think that _tocxxxxxxx means that the anchor created by heading settings in MS Word by a Table of Content. I don't think that you can delete them automatically.

You can fix the document in MS Worn and re-import or use Office macros to embed an office document into a confluence page.

I hope this helps.

Cheers,

Selcuk


Tags: confluence-cloud

export
How to add tabs?
Asked by ITB:

How do I add tabs to wiki page?

Formally we used composite plugin to create decs and cards, is there any alternative?


Answers:
author: Kelly Arrey
body: One way is to use the LocalTab Group and LocalTab macros.

You can either open the Insert pulldown, choose Other Macros, and then select LocalTab Group from the page. Then, insert one or more LocalTabs in the same way.

Or, type {Local in the body of your page, and autocomplete will suggest the LocalTab Group and LocalTab macros.

HTH

comments: author: ITB
body: I don't see these options in the On-Demand macros list.


Tags: cloud

confluence-cloud
How to change the Anonymous user in Confluence comments to something else?
Asked by Karina Clemente:

Hi, we are using Confluence as the company intranet and our users log in as Anonymous users because we still don't have the single sign on done. When they add comments, their comments are shown as ?nonymous Users. We would like them to display as: Company x Employee. Is this possible? Maybe with some custom HTML?


Answers:
author: Karina Clemente
body: This is no longer needed. Thanks


Tags: anonymous

user
replace "confluence-users" group by another group
Asked by David Toussaint _Communardo_:

Hi folks,

I am just wondering if it is possible to not use the ActiveDirectory group "confluence-users" at all but use a differten one (say "confluence-special-users" or so). While this is possible in the configuration (Global permissions and default space permissions) I am wondering if this has any other impact? One thing that comes to my mind are confluence plugins that might depend on this group or something similar.

While in theory this should be possible I wnated to ask if anyone ever tried this and what the results were with this?

Thanks a lot allready!

Cheers, David


Answers:
author: Manse Wolken
body: Hello David,

we are running Confluence without "confluence-users" group.And have experienced no problems since 2009 (year of first install).

BUT: confluence-administrators should be present (or otherwise filled) because beeing in that group enables administrators to do administrative tasks in every wiki without beeing specifically enlisted in the "admin" role of the given wiki.

Cheers

Manse


Tags: ldap

user-management
The XML content could not be parsed error on most Confluence wiki pages after upgrade to 4.x from 3.x
Asked by Sorin Sbarnea (Citrix):

I upgraded confluence from latest 3.x (3.5.17) to latest 4.x and all the wiki pages are broken:

* \~90% of them present errors like The XML content could not be parsed ...
* \~10% of them are some kind of plain text, looking like wiki-syntax presented as HTML (not parsed)


Answers:
author: tousifs
body: Hi All,

<https://confluence.atlassian.com/display/DOC/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format>

1) Storage format got to be change to xhtml.

2) you need to upgrade your macros to xhtml.

<https://developer.atlassian.com/display/CONFDEV/Upgrading+and+Migrating+an+Existing+Confluence+Macro+to+4.0>

3) What kind of implementation you have done for pages based on it it will give you xml or ac tags related errors.

xhtml combines xml with cDATA and html.

you**need to update your plugins** and then **upgrade data**.

thank's.

tousif shaikh.


author: Ben Marshall
body: NB: this worked for my issue, no guarantees that it will for anyone else, or won't break anything ( though it SHOULD be relatively safe). As ways, recommend doing this on a non-production copy first, or on prod after a complete backup so you can roll back.UPDATE BODYCONTENT SET bodytypeid = 0 WHERE contentid IN ( SELECT c.contentid FROM CONTENT AS c WHERE CONTENTTYPE IN ("PAGE","COMMENT") ) AND bodytypeid IS NULL;Restart confluence.Force wiki to XHTML migration.Good luck.


author: Ben Marshall
body: I had this issue as well. With help from Atlassian support we identified my problem as pages having a null value in the content type, so they weren't migrated to XHTML from wiki markup. After updating the values to 0 (wiki) and forcing a migration again, all seemed good. I have SQL statements for the checks and updates, just not handy at the moment. Will post ASAP to see if that assists with these issues as well.

comments: author: Sorin Sbarnea (Citrix)
body: Please do post it, it may be the same problem.


author: tousifs
body: it seems to be you need to update the code for macro 4.2.u can post the details for customized macro or u can share specific macro class implementation i with storage format for page it will help to identify rendering system.

if u need more assitance u can send email to me [tousifishaikh@gmail.com](mailto:tousifishaikh@gmail.com).


author: Ben Marshall
body: Same issue here, though much lower percentage of each. Any potential fixes identified yet?


author: Julio Mugabe
body: Im having the same problem. Upgraded 3.5.16 to 4.3.2.


author: Himanshu Mundra
body: same problem   
when upgrading from 3.5.7 to 4.2.13


Tags: markup

upgrade

wiki
Cannot access Confluence document
Asked by Hieu Le Trung:

Hi,

I don't know why I cannot access this document <https://confluence.atlassian.com/display/FISHKB/Application+was+down+because+its+files+had+consumed+up+all+server+space>

Thanks,

-Hieu


Answers:
author: Chung Park Chan
body: I can access the page even when I didn't login as a user. Perhaps you can try again using different browser.

Cheers.


author: Nic Brough -Adaptavist-
body: Because you are not logged in as someone authorised to see it. One for Atlassian support.
Since upgrading to 4.3, IE no longer shows the "Open" button in the file download dialog box
Asked by Brett Ryan:

This is small inconvenience that now requires IE users to download a file to a specified location and then open from the file explorer. In 4.2 and prior the dialog would have the Open button which allowed the user to open the attachment.

I will provide two screenshots which demonstrate the before and after behaviour.


Answers:
author: PeterKoczan
body: |--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| I've added a new Knowledge base article on how to possibly get around this problem. <https://confluence.atlassian.com/pages/viewpage.action?pageId=311920262> Please note that you have to implement this solution as your own risk! |


author: Brett Ryan
body: From a support request to atlassian I recieved the following reason:
> After some investigation, it seems that the reason why this has happened is that there was a change to our HTTP headers with the 4.3 release, to add "X-Download-Options: noopen", which seems to have been part of a security patch.
>
> MSIE seems to obey these directives more strictly than other browsers, so you are not seeing "Open" anymore. If you want to open an Office file for viewing directly, I recommend clicking the "View" link at the right of the screen, which uses the Confluence Office Connector to open the file in read-only mode.

comments: author: David Mason
body: Just to clarify this, it's actually only obeyed by IE, not by any other browser, as it's an IE specific directive.


author: Chung Park Chan
body: It has been tested on both IE8 and IE9 and this issue only happens to IE9 wirth Confluence 4.3.2. There is a bug report raised on this

<https://jira.atlassian.com/browse/CONF-26994>

Cheers

comments: author: Brett Ryan
body: This does happen on IE8 too, we only have IE8 in our business.


author: Norman Abramovitz
body: It has been reported here already.

<https://answers.atlassian.com/questions/100849/why-can-t-i-open-docx-files-from-confluence-without-saving-them-first>
mandatory fields are not showing upon creating JIRA Issue in Confluence
Asked by Pangianto Pang:

Hi all,

I am trying to create JIRA issue from Confluence, the Confluence does not show the mandatory fields and sometimes causing error in creating JIRA issue. (e.g. reporter is required but not available)

How to make all the fields or at least all the mandatory fields available to be input in the insert JIRA issue form in the Confluence?

Thanks in advance!!


Answers:
author: David Toussaint _Communardo_
body: Hi,

I guess you are using the JIRA Issue Macro (Insert -\> JIRA Issue). By doing so you have no chance of modifying the available fields. What you could do though, is using a JIRA Issue Collector (bundled in JIRA from JIRA 5.1 on). The basic idea is to creat a issue collector and then use the HTML Macro (or write a user macro) to insert it into the page. Instruction can be found here: <https://confluence.atlassian.com/display/JIRA/Advanced+Use+of+the+JIRA+Issue+Collector> (section "Embeding the issue collector")

A few examples are discussed here: [https://answers.atlassian.com/questions/43283/i-m-using-the-jira-issue-collector-plugin-to-collect-feedback-on-confluence-pages?page=1#74517](/questions/43283/i-m-using-the-jira-issue-collector-plugin-to-collect-feedback-on-confluence-pages?page=1#74517)

Hope that helps? Cheers, David
Is there any way to enable Japanese in Confluence on Demand?
Asked by Mason Mark:

I have a Japanese team that needs the Japanese language UI. I know this is available for standalone Confluence (link below). But it does not seem to be available for on-demand.

Do I need to host Confluence myself to use the Japanese language pack?

<https://marketplace.atlassian.com/plugins/tac.confluence.languages.ja_JP;jsessionid=1mqhp8837o9g21x9bxisrbp9cd>


Answers:
author: Harry Chan
body: Hi, this is not allowed on OnDemand right now as per <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>.

Please vote for <https://jira.atlassian.com/browse/AOD-801>.

You will either have to host Confluence yourself or find a Confluence hosting provider that does this. if you are located in Asia, be sure to find a provider that will provide you good network/latency to Asia. A lot of US hosts don't do this. Europe is possible worse[.](http://www.cloudshards.com)

If you do need a Confluence hosted solution, feel free to contact us on [sales@queryfoundry.com](mailto:sales@queryfoundry.com) and we'll be happy to provide a quote. Otherwise, my vote to OnDemand as a great platform[.](http://www.queryfoundry.com)


Tags: cloud

language-ja
Content in Excerpt Macro Does Not Render Correctly in PDF Output
Asked by Phil Gochenour:

![](../../../upfiles/Excerpt_Rendering_Problem.png)Each topic in my my publication space has an {excerpt} macro right at the top which contains the topic description. This is used in our indexing pages along with the topic title.

The issue is that when I export to PDF, the content within the macro is treated as H1, rather than body text. Since there is automatic demotion of the H1 page title because of the way the PDF renders hierarchy (something that I also find rather annoying), I wind up with an introductory paragraph that is rendered in larger type than the topic title.

I have tried various ways to fix this through CSS, but nothing seems to work, and when I inspect the HTML with Firebug, there doesn't seem to be any styling element around this content that I can manipulate with CSS. Is this a bug, or is there a way to fix this so I can output decent-looking PDFs?


Answers:
author: Phil Gochenour
body: This has been logged as a different bug now: [https://jira.atlassian.com/browse/CONF-26613](https://jira.atlassian.com/browse/CONF-26613.). According to JIRA, this is "Unresolved" and "Unassigned," though the problem appears to be fixed in 5.0. However, I don't want to upgrade to 5.0 because of the interface changes and the Confluence UI development path that will set the Documentation theme as the default. Can someone tell me if this was actually corrected in an incremental upgrade, or only in 5.0?


author: Rodrigo Girardi Adami
body: Hello Phil,

I believe this is a bug indeed, however I couldn't find one of these in our bug tracker unfortunately.

I think the best is to open a ticket to [support.atlassian.com](http://support.atlassian.com) and state the exact steps to reproduce this issue so we can open a bug report for it.

Hope that helps :)

Cheers,

Rodrigo Girardi Adami

comments: author: Phil Gochenour
body: This has been escalated to a full-scale bug: [https://jira.atlassian.com/browse/CONF-27191](https://jira.atlassian.com/browse/CONF-27191.). If others are having the same problem I urge you to vote it up so that it will be resolved. It seems to be affecting many other people in a substantial way.


Tags: excerpt

pdf
Search results does not return Card Labels or Expand Titles?
Asked by Derek Gieselman:

Hello,

<br />

While testing our search results, we noticed that text in an Expand Title, as well as the Card Label are not returned in the search.

<br />

Since these are normally used as headings for specific categories, we were hoping someone has found a way to include these in the search results.

Any help is greatly appreciated.

Thanks in advance,

Derek


Answers:
author: LuizA
body: Hello Derek,

Just to confirm with you, did you try to rebuild the content indices of your instance to see if make some difference in the search? You can try to rebuild by the following procedure:

<https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-RebuildingtheContentIndexes>

If you already tried this approach, I would suggest you to raise a support ticket at our [Support.atlassian.com](http://Support.atlassian.com), so we can take a look better in this behaviour.

Best Regards,

LJ.

comments: author: Derek Gieselman
body: Hello L.J.

Thank you for your prompt reply. I will look into rebuilding the search index. Does this mean that normally, the search results should return information in a Card Label as well as an Expand Title?

<br />

Just curious if this is an error with our setup, or something that the search macro just doesn't do.

<br />

Thanks again for your advice,

Derek


author: Robbie Lee
body: I have noticed the same issue with the **Expand** macro in Confluence 5.8.9.

<https://jira.atlassian.com/browse/CONF-39605>


Tags: card

expand

search
Formatting integers in CSV macro
Asked by Daren Nicholson:

I'm using the CSV macro in Confluence 4.x and one of my columns has integer data. When displayed with the macro, the wiki isn't putting commas into the large integers (I have 7 digit integers in my CSV file). So I get 1987654 instead of 1,987,654. I set the column type to "I" for integer, but this didn't help. Is this a limitation of the macro or a setting that I'm overlooking?


Answers:
author: Bob Swift (personal)
body: Currently, there is no formatting that is applied to the data. The column types are used for sorting and totalling reasons. However, this has been requested before, see [TBL-191](https://bobswift.atlassian.net/browse/TBL-191) for instance.


Tags: csv

macro
Embedded video not showing controls for Play/Pause
Asked by Derek Gieselman:

When embedding a .mov file, I cannot see any controls for Play/Pause etc. The only option is to click the video to start it playing. Is there any way to embed a .mov and see the controls?

(Adaptavist Theme Builder 4.3.1 Powered by Atlassian Confluence 4.2.13)

Thanks in advance,

Derek


Answers:
author: Derek Gieselman
body: Hello,

<br />

Thanks for the reply. We ended up embedding youtube video links, as these particular files were already hosted on Youtube. However, we tried on several computers (all with up to date Quicktime players) and all computers showed the same symptoms.

Thanks for your help,

Derek


author: FernandoA
body: Hi Derek,

It may be a bug.

Could you confirm if you face this behaviour within other video file extensions and web browsers?

Thanks and Regards!


Tags: cloud

confluence-cloud

embed

video
Automate creation of Annex
Asked by Sozhavendhan M:

Hi

In confluence the annex aren't created automatically.

The user has to create it. How to make the process automatic.![](../../upfiles/annex.JPG) one by one alway.


Answers:
author: AlysonA
body: Hello there,

Judging by the screenshot, looks like you're using some sort of third party plugin on this page, can you confirm that? I'm also assuming that by "annex" you mean "attachment", right?

My bet is that what you're experiencing is an expected behavior from whatever the plugin you're using. Once you can confirm which one is, we'll probably be able to assist you further.

Cheers.

comments: author: Sozhavendhan M
body: ![](../../upfiles/1c_1.JPG)You can see a link 'Charter of United Nations' which refers to a document. This is a reference, as shown above.

![](../../upfiles/2c.JPG)The user then creates another sub link on the left side bar and enters the reference in the table.

The user also gives the Reference number and Name manually in the table, as shown above.

![](../../upfiles/3c.JPG)

There is another link on the left side bar which is All Reference as shown in the above screen shot.

Here also the user manually enters the Reference number and Name.

What we need is that these links get automatically populated in the tables which are shown in the screen shot 2 and 3, when the user creates any reference.

Please suggest us a probable solution to this.


author: Nic Brough -Adaptavist-
body: I think you're using a plugin of some sort, or possibly a local macro, to do this. You'll have to explain how this is being done in order to get any help with it.


author: Sozhavendhan M
body: We are using confluence 3.4.6.

So far we have been doing this manually as we have got no options to get in done automatically.

Is the features of listing all the annexure in a different page automatically, available in confluence 4.3