youngmon/atlassian-qna huggingface dataset:
Confluence Space Integration with JIRA Project
Asked by Alys Lucero:

Hello All -

I have been working a lot with automation and setting up rules for ticket replies, resolves, workflows, etc. We primarily use our Confluence space as a knowledge base, but there are a few pages we have there with checklists.

I am wondering to what extent does confluence integrate with JIRA? There are two things that I am primarily trying to do right now, and am unsure if it is possible.

Is there a way to get a Confluence team calendar to auto-generate a ticket? Ideally, I would like it to generate a ticket when the reminder is set and that way we can keep on top of it without having to remember to generate a ticket ahead of time.

I would also like to know if there is a way to link checked tasks on a Confluence page with corresponding check boxes in the linked JIRA ticket?

Thanks for the help!


Answers:
author: Alys Lucero
body: Much appreciated!


author: josh
body: Any kind of automation like that will require add-ons or scripting.

Possibly suggest Script Runner add-on.

-Josh


Tags: jira
Uploaded attachment is not shown properly after page refresh but not able to see when click on edit
Asked by Jagadeesh YC:

Uploaded attachment is not shown properly after page refresh but not able to see when click on edit![Attachment error shown.png](/t5/image/serverpage/image-id/18406iD932995F7F7C1BB1/image-size/large?v=v2&px=999 "Attachment error shown.png")


Answers:
author: Minh Tran
body: [@Jagadeesh YC](/t5/user/viewprofilepage/user-id/1204613) What confluence version are you using? What file type are you seeing the problem?


author: Jagadeesh YC
body: As seen in attached document - we are not able to figure out why the distorted preview is displayed for the file link attachment.
REST API - CREATE a page as API Calls ( do not order a page alphabetically)
Asked by ankita_mii:

I am creating multiple pages in Space by calling REST API. but problem i am facing is when i go to confluence it short all pages alphabetically.I want that as my api calls and page is created it should be display as it is. Do i need to pass any extra input in api calls?


Answers:
author: Orkun Gedik
body: Hello Ankita,

As far as I know, any pages in same page level, are sorted alphabetically by Confluence.

comments: author: ankita_mii
body: Yes, it is doing the same when i creating using api too.. but i dont want to sort the pages alphabatically


author: antony terrence
body: Me either. But this limitation has been existing for many years.


Tags: rest-api
How to hide People Directory in user's profile?
Asked by CHO:

As the screenshot marked in the orange circle, user can see the People directory in their profile. How to hide it from the user's profile?

TKS \& Best Regards,

CHO

![2018-04-02_17-20-22.jpg](/t5/image/serverpage/image-id/18391i6295A99E474B11E4/image-size/large?v=v2&px=999 "2018-04-02_17-20-22.jpg")


Answers:
author: AnnWorley
body: It sounds like you already found this solution: [Hiding the People Directory](https://confluence.atlassian.com/doc/hiding-the-people-directory-196816.html).   
This workaround will prevent the People directory from appearing on the dashboard, but if you navigate to the profile of a user, and then click on the "People" in the breadcrumb link you can still access \<CONFLUENCE_URL\>/browsepeople.action, The best way to prevent access to that feature is to block access to \<CONFLUENCE_INSTALL\>/browsepeople.action at the proxy level.
Createing a new page by scanning a QR-Code
Asked by Chris:

Hello, everybody,  

I would like to affix the serial number as QR code on devices.  

Now when I read the QR code, I want a new wiki page to be automatically created from a template.  

Would anyone have an idea for me how I could realize that?  

Thank you  

chris


Answers:
author: Kombi, the best car ever
body: Hey there, Chris!  

Confluence will not be able to do this on its own, but you should be able to do so programmatically by sending a call to Confluence's REST API after the reading of the QR code.  

Below you can see the documentation for both Confluence Cloud and Server versions of the REST API:

* [Confluence Cloud REST API](https://developer.atlassian.com/cloud/confluence/rest/)
* [Confluence Server REST API](https://developer.atlassian.com/server/confluence/)

On the above APIs, you have certain endpoints for the creation of pages, which you can define its content on the payload.

Kind regards,

Marco A. Bomfim

comments: author: Chris
body: Hello Marco,

thanks for your replay.

I was afraid of that. ;)

I'll have a closer look to the API.

Mayby is this also a posible solution for me:

<https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/10584070/How+to+create+pages+from+template+pages>

Thanks to you

Kind regards,

chris


author: Kombi, the best car ever
body: Hey Chris!  

Thanks for the update, please let me know if the answer was helpful for you by accepting the answer, or voting on it. We hope you manage to get your pages going!


Tags: atl-dev
?????????????????????????????????
Asked by ?????:

?????????

????????????????????

?????Confluence Cloud??????????????????????????????????????????????????????????????????????????????


Answers:
author: K. Yamamoto
body: ??????????????????

???????????????????????????????????????????undo???????????????

* [????????????????? - Office ????](https://support.office.com/ja-jp/article/%E6%93%8D%E4%BD%9C%E3%82%92%E5%85%83%E3%81%AB%E6%88%BB%E3%81%99%E3%80%81%E3%82%84%E3%82%8A%E7%9B%B4%E3%81%99%E3%80%81%E7%B9%B0%E3%82%8A%E8%BF%94%E3%81%99-84bdb9bc-4e23-4f06-ba78-f7b893eb2d28)

???????????? [Confluence Cloud ???????](https://ja.confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html) ??????????HTML???????????????????????????????????????

![Screen%20Shot%202017-10-30%20at%203.06.37%20PM](https://community.atlassian.com/t5/image/serverpage/image-id/18463iF4FECB51A1F23E90/image-size/large?v=v2&px=999 "Screen%20Shot%202017-10-30%20at%203.06.37%20PM")

????????????????????undo???????????????? [CONFCLOUD-58034](https://jira.atlassian.com/browse/CONFCLOUD-58034)?????????????????????????

?????? *Vote for this issue(???????)* ????????????????????????????*Start watching this issue(?????????)* ??????????????????????????????????????????????????

???????????????????????????????????

* Windows: Ctrl + Z
* Mac: Command + Z

?????????????????????????????????????????????????????[??????????](https://confluence.atlassian.com/pages/viewpage.action?pageId=841188573)????????


Tags: language-ja
Unable to few Macros on Confluence
Asked by srinath_17:

Unable to use macros in Confluence, when I tried try use it save option gets grayed out. May I know the reason for this?


Answers:
author: Igor M.
body: Hey,

If you are running Confluence Server version, could you confirm what OS version you have it installed on?

It could be that you are hitting this KB [https://confluence.atlassian.com/confkb/rhel-7-4-default-font-causing-issue-to-insert-macro-using-shortcut-key-937177054.html](https://confluence.atlassian.com/confkb/rhel-7-4-default-font-causing-issue-to-insert-macro-using-shortcut-key-937177054.html "RHEL 7.4 default font causing issue to insert macro using shortcut key")

Check the workaround section in KB and confirm if it works.

Regards,

Igor

comments: author: srinath
body: Operating System-

|----------------------------------|
| Linux 3.10.0-693.17.1.el7.x86_64 |


author: Igor M.
body: Kernel 3.10.0-693.17.1.el7.x86_64 could be running on either Linux flavour, so try workaround from KB and let me know if it solves your issue


author: srinath
body: Thank you! It worked


author: Jonathan Smith
body: If you attempt to insert a macro using the hotkey { do you get prompted with an error? I ran into something similar a while back:

Error: Failed to get macro details

Resolution:

1. To resolve, log into admin console
2. Go to add-ons
3. Filter by system add-ons
4. Disable Atlassian Gadgets SPI

\*Was a bug with Confluence Server 5.9.10.

comments: author: srinath
body: Thanks for the information. It worked from KB.


author: Gana
body: Hi,  
What macro did you try to use?

comments: author: srinath
body: Children Display

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I'm not receiving password reset or verification emails from Atlassian
Asked by Basem Abdulrahem:

When I tried to reset the password from the login page by email. I didn't receive any mail from Confluence... Although, The SMTP is configured properly and I can receive test mails.

Could you please advice?


Answers:
author: Shannon S
body: Basem,

Is this Cloud or Server? When you say that they're not coming from Atlassian I assume you mean Cloud, but then when you mentioned the SMTP setup is correct, you could mean Server since Cloud doesn't have any SMTP setup options.

If you have Cloud, then it's possible at some point your email server returned a 550 error saying the user didn't exist, and then it got blocked in our system. For this, you can [create a support ticket](https://support.atlassian.com/contact/#/) and provide us your email address there and we can have a look.

If you have Server, then the emails don't actually come from Atlassian, and come from your SMTP server. I would ask your email server admin to check the server for that, as well as for your Confluence server admin to check the logs on that end to see what's going on. Let me know if you have any trouble with that step!

Regards,

Shannon


author: Basem Abdulrahem
body: Any updates!!


author: Basem Abdulrahem
body: No.

When I send a test mail from SMTP configuration, I can find the mail in the spam folder. But When I tried to reset the password from the login page, I didn't get anything anywhere.


author: Jonathan Smith
body: Spam blocker catching it?


Tags: questions-for-confluence
How do I test out production confluence plugin?
Asked by Tim Nguyen:

I am able to test out my confluence cloud plugin with the base url set to:  

{{localBaseUrl}}  

This loads the plugin fine on my confluence test environment that's hosted on my_project.atlassian.net... When I update the baseUrl in my atlassian-connect.json it's unable to load the same plugin when I run npm start and have the plugin files uploaded to the S3 account (It throws this: Tunnel 0e6e0931.ngrok.io not found). it's able to create the marketplace listing though.. How do I test my plugin to make sure it'll work in production?


Answers:
author: Minh Tran
body: [@Tim Nguyen](/t5/user/viewprofilepage/user-id/1204105) Have you got a chance to stop by this page <https://developer.atlassian.com/cloud/confluence/getting-started/> ?

It contains all useful information on how to develop a Connect Add-ons and how to test it


Tags: atl-dev

cloud

confluence-cloud
Confluence attachment backups - server ZIP backup vs directory backup
Asked by Jiri Pik:

If I ask Confluence to backup the attachments directory, it levels out the hierarchy of attachments so that all the IDs are at most in 2 levels.

When I, however, backup the attachments directory manually - tar / gzip, the directory structure below attachments starts with ver003 and then a multiple levels of numbers.

1. What is the mapping between these two file organizations?

2. Would Confluence restore from both types of backups?

3. If I browse the Confluence, all links are indeed of the one level hierarchy e.g. /download/attachments/39563733/mypicture.png. Where would this picture be located in the ver003 hierarchy?


Answers:
author: AnnWorley
body: It's my understanding that when the XML export is restored, it is restored back to the hierarchy under ver003 as described in [Hierarchical File System Attachment Storage](https://confluence.atlassian.com/doc/hierarchical-file-system-attachment-storage-704578486.html)

When the files are not stored in that structure you see errors when trying to access attachments in Confluence. We have a script for moving the attachments back to the expected folders when a mismatch occurs between where Confluence is looking for the attachments and where they really are: [How to resolve missing attachments in Confluence](https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html)

comments: author: Jiri Pik
body: Ann: THANK YOU.
Unable to access confluence
Asked by Axel:

I migrated the initial H2-Database to MySQL. Everything was fine. After restart the machine there is no more Access to confluence. Error:

|---------------------------|
| INET_E_RESOURCE_NOT_FOUND |


Answers:
author: Nic Brough -Adaptavist-
body: Actually, not a Confluence problem - it's a bug in Windows - see <https://ugetfix.com/ask/how-to-fix-inet_e_resource_not_found-error-on-windows-10/>

comments: author: Axel
body: Thanks, but no browser works with confluence. Every other site is reachable. With Chrome the error is ERR_CONNECTION_REFUSED.

It Looks like a Confluence Problem.
TFA login does not work anymore
Asked by Alexander Liebrecht:

Hello Community,

very strange behavior that I can not log on any of my website anymore with TFA login. On Atlassian.com this login does not work anymore and I can not get into the account anymore.

How can I reach the support? This is very funny, because from day to tomorrow TFA no longer works on any website and I do not know why.

Who can help me?

Thanks in Advance, Alexander


Answers:
author: AnnWorley
body: That is strange. what are the symptoms/errors when two factor authentication fails?

I opened a support ticket for you, which you can comment on via email until we get your account on the portal sorted.
User Schema Change Reverting at 2 AM every Day
Asked by John Keplinger:

Within my User management section under user schema i have a specific AD Group that i am using to pull in users into the system. Everyday at 2 AM this group changes back to what the old settings were. I have checked logs and configurations and i am not able to see what is controlling this change. I have checked my config files specifically the scheduler-config which does not exist on my virtual machine. Any help would be appreciated


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "user schema"?

How is your user directory configured? AD, but is it read-write in Confluence?
got "Problem accessing add-on file at [object Object]" when installing a package
Asked by LYY:

I'm installing a package on confluence 6.8, but i get error : "Problem accessing add-on file at \[object Object\]", any solution? I try a lot of different package and receive the same massage.


Answers:
author: Nic Brough -Adaptavist-
body: That suggests the add-on has a bug, and is invalid. You'll need to work out exactly what \[object Object\] is and get the authors to fix it.

comments: author: LYY
body: thx
Is a google doc searchable in Confluence?
Asked by Susan Rubin-Stewart:

I added some information to my confluence site via Google sheets and I swear the information appeared in searches, but now it does not. Is there a way I can make it appear in searches?


Answers:
author: AnnWorley
body: Hi Susan,

<br />

If you use the widget connector to embed a Google doc, the doc is not really attached and stored in Confluence. Rather, an updated feed is created between Google docs and Confluence. Because the doc is stored in Google drive and is only being displayed in Confluence (hence the ability to edit in Google docs and see the changes reflected in Confluence) the doc is not part of Confluence's index so the search does not find it.

I tested on Confluence 6.8 to make sure.

I don't have a workaround but will be happy to hear anyone else's ideas.

Thanks,

Ann

comments: author: Susan Rubin-Stewart
body: Thank you Anne. I thought so too, but I recently found other information from a Google docs in search. You can see the last response in the file below sourced from a google docs.

![Google Doc appears in search.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/18979iCB5F1A031B38E575/image-size/large?v=v2&px=999 "Google Doc appears in search.GIF")


author: Loretta Altman-Pollack
body: My company is using cloud version of Confluence. I wanted to get a more recent update if I add the [https://marketplace.atlassian.com/apps/1216484/google-drive-docs-for-confluence?hosting=cloud\&tab=reviews](https://marketplace.atlassian.com/apps/1216484/google-drive-docs-for-confluence?hosting=cloud&tab=reviews)

Will the information be searchable in Confluence if I "embed" in all the ways that Herry Reiss mentioned below?

My company has a LOT of information contained on Google Doc's, and the message right now is that they will need to "cut and paste" all that content (some contains many links to other documents within documents, etc). So before I absolutely say they need to do this, I wanted to see if this drive for confluence can work?

"by [Harry Reiss](https://marketplace.atlassian.com/users/2376440 "View Harry Reiss's profile") on 2017-12-15Plugin adds several Confluence macros which mean you can embed file names, file lists (useful) or content from files (e.g. spreadsheets, PDFs) hosted in Google Drive. It's not possible to find embedded files via Confluence search, however."


Tags: google-docs
Need method to migrate large data having attachments without import/export method.
Asked by Raksha Singh:

Hi,

I am in search of procedure to migrate large confluence space data having attachments from windows to Linux without import/export method, as import is always failing for me.

Total size of data is approx 5 GB.

Request to pls help me in this regard , as it blocking a very high priority project.


Answers:
author: Nazri Muhi
body: Hi Raksha, how large is the non-attachments files? (entities.xml and exportdescriptor file) I would suggest you perform a space import without attachments first to see if it is successful and copy the attachments over to your attachment storage folder in your destination Confluence.

comments: author: Raksha Singh
body: Fabulous input Nazri!!!!

This worked but facing problem with some of the attachments which are not opening.

For ex MP4 media files, Images.

Getting errors like "page not found" "attachment not found" "cannot play MP4 file".


author: Nazri Muhi
body: Hi Raksha, glad to hear that :), you could try and use the missing attachments script for Confluence here <https://bitbucket.org/atlassianlabs/confluence-support-fix-missing-attachments> There are some more details to that process here too <https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html>


author: Raksha Singh
body: Hi Nazri, Tried to following links mentioned but looks like I need to run SQL query but my confluence doesn't support Database file system.

Confluence version I am on is 5.10.

Trying to migrate from windows to Linux.


author: Nazri Muhi
body: Hi Raksha, at this point its worth to try contacting [Atlassian Support](https://support.atlassian.com/contact)


Tags: migration
Confluence Server - Zip Backups larger than 2 GB - are they safe or not
Asked by Jiri Pik:

I am confused about some of the articles I read about Confluence backups bigger than 2 GB. They claim that Zips larger than 2 GB are not supported but my Confluence is creating them.

So, are daily zip backups (xml + attachments) of the entire Confluence resulting in the Zip archive larger than 2 GB safe or shall I just let Confluence backup xml and leave the attachments for tar/gzip script of of mine?


Answers:
author: AnnWorley
body: Hi Jiri,

The XML backups use resources from the Confluence application when they run, and they can be big unwieldy flat files, subject to corruption.

We have this informative doc on the subject: [Production Backup Strategy](https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html):
> **Confluence automatic daily XML backup is suitable if you:**

*
  > are evaluating Confluence
*
  > do not have database administration familiarity, and your Confluence installation is small

Once your Confluence installation reaches more than a few thousand pages, the XML backup facility can be inefficient compared to your database's own backup tools. The built in backup functionality requires a lot of memory to run and is less reliable when restoring data.

Thanks,

Ann

comments: author: Jiri Pik
body: Ann, THANK YOU.
Is there a way to set target = ?_blank? in wiki markup?
Asked by Brett:

Looking to use target_blank in wiki markup so I can open pages in new tabs when a link is clicked. Anyone know how to do this? Thank you.


Answers:
author: AnnWorley
body: Please check out this article to see if the answer works for you:

[How to force links to open in a new window](https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html)

comments: author: Brett
body: Hi [@AnnWorley](/t5/user/viewprofilepage/user-id/502040), thanks so much for the response. Actually, I already have the script described in the article implemented in our instance of Confluence. That solution works 98% of the time for external links.

However, for example, when someone includes a link in a JIRA issue, and the link shows up in my Confluence workbox (because I'm a watcher on the issue), the link will not open in a new tab.

Thus, I'm wondering if there is a way in wiki markup to specify something similar to target_blank. Thanks again!


author: AnnWorley
body: Please help me understand where you would add the wiki markup. I am guessing to the notification workbox but I don't understand how that would make the Jira issue link open in a new tab. I welcome clarifications from the Community as well. :)


author: Brett
body: For example, to write a link in wiki markup, you would write \[Google\|[www.google.com\].](http://www.google.com].?)

In html with target blank, \<a href="[www.google.com"](http://www.google.com?) target="_blank"\>Google\</a\>.

Is there a way to specify target = "_blank", or something similar in wiki markup?

I'm not looking to make a site global change. I'm looking for a method to write a single link that will open in a different tab/new window using wiki markup. Thanks!


author: Elaine Cowen
body: Did this ever get a response? It would be super helpful if this could be done on a link by link basis.


Tags: jira