youngmon/atlassian-qna huggingface dataset:
Is there a way to create page restriction groups for different types of users?
Asked by Tracy Maxwell:

I am interested in restricting access to some of our pages in our Confluence Knowledge Base by group. Is this possible?


Answers:
author: Diego Patrignani
body: Hi Tracy, G'day!  
Yes, it is possible :)   

Please check if those pages help you:  
[Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html)   
[Confluence groups](https://confluence.atlassian.com/doc/confluence-groups-139478.html)   
[Permissions and restrictions](https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html)   

Short guide:  

1. Create a group at **Global configuration \> Users \& Security \> Groups**
2. Add members to the group
3. Create a page
4. Click on the Restrictions ![](https://confluence.atlassian.com/doc/files/139414/945098807/154/1626420579222/restriction-icon-grey.png) icon at the top of the page
5. Add/Remove members or groups

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/155474i65B64ECCDDD161BA/image-size/large?v=v2&px=999 "image.png")

PS: It may vary a little depending on the Confluence version.

Hope it helps :)

Have a nice day!  
Diego Patrignani

comments: author: Tracy Maxwell
body: We have Confluence Server v 7.12.1. I am an Admin but not a super admin. Where do I find Global Configuration?


author: Diego Patrignani
body: Hi Tracy!

Sorry for the typo, I mean **General Configuration**.

<br />

You can access it from the cog icon next to your user avatar, at the top right of the page:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/155482iE6BCC15BCB673DBE/image-size/large?v=v2&px=999 "image.png")

You must be a member of the confluence-administrators group or any group with the Confluence administrator permission or have the Confluence administrator permission assigned to you under **General configuration \> Global permissions** .  
[Confluence Admin Permission Levels Explained](https://confluence.atlassian.com/confkb/confluence-admin-permission-levels-explained-604209420.html)   
[Global Permissions Overview](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)   

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/155484i39A8D08A578CA987/image-size/large?v=v2&px=999 "image.png")

Regards,  
Diego Patrignani


author: Piotr Zadro?ny _Eyzee_
body: Hi [@Tracy Maxwell](/t5/user/viewprofilepage/user-id/3781526)

Yes, you can restrict read and write access to pages to selected users or groups.

Just being at tsuch page click ... and then Restrictions

![res.png](https://community.atlassian.com/t5/image/serverpage/image-id/155475i86BAE7DC01A3112C/image-size/large?v=v2&px=999 "res.png")

Check the documentation [here](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

Best regards,

Piotr


Tags: confluence-server

server
Not receiving email notifications for watched page
Asked by Michael O'Malley:

Hello! I am not receiving email notifications regarding edits on a page, despite my email notifications being on and my watching the page. My colleague is receiving email notifications about the updates I make to the page, but I am not receiving notifications about their updates. Is there something that I may be missing? Thank you in advance!


Answers:
author: Daniel Eads
body: [@Michael O_Malley](/t5/user/viewprofilepage/user-id/4509737) in Confluence Server, there's an option Notify Watchers on page edits. By default the box is selected so that notifications are sent. However it's possible to de-select the box, and since Confluence 5.8 and above Confluence will remember your preference the next time you edit a page.

One possibility then is that your colleague has the box unchecked:

![NotifyWatchers](https://community.atlassian.com/t5/image/serverpage/image-id/155494i0C6D1131EB2362FE/image-size/large?v=v2&px=999 "NotifyWatchers")

As an aside, there's also a fairly popular app called [No Email Storm](https://marketplace.atlassian.com/apps/42684/no-email-storm) that removes the checkbox, and adds a "Save and Notify" button next to the save button. Worth calling out since instances with the No Email Storm app installed will show a slightly different layout in the Save options at the bottom.

comments: author: Michael O'Malley
body: Thank you for the reply! My teammate did have the button checked; we were unable to figure out what we were doing different in our edits or settings that would have them receive email notice and me not.

Are there any other potential solutions at play, or would the best course of action be to use the no Email Storm app?


author: Daniel Eads
body: Do you receive other emails from Confluence - for example, if you enable the [**Subscribe to daily updates**](https://confluence.atlassian.com/doc/email-notifications-145162.html) email (Settings menu in the top right, Email tab on the left, click Edit, then enable that checkbox) do you receive that email every day?


author: G subramanyam
body: Hi [@Michael O_Malley](/t5/user/viewprofilepage/user-id/4509737) welcome to the Atlassian community.

Please be informed, their might be a block on your email address and Atlassian team can check and remove.

Looping [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) for assistance.

Stay safe and stay healthy.

comments: author: Daniel Eads
body: Thanks for the check [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) ! The email suppression you mentioned occurs with Cloud sites using Atlassian's mail relays, and doesn't apply to Server instances. In this case, the suppression list isn't a factor.


Tags: confluence-server

server
Excel For Confluence
Asked by Lisa Doris:

I am trying to use Excel for Confluence and insert a file, but I am having difficulty. I keep getting error messages--++*unexpected error while reading the content from source.*++ I am not sure what i am doing wrong. Actually, i don't know enough about Confluence to figure anything out.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Lisa Doris](/t5/user/viewprofilepage/user-id/4443670)

When you mean Excel for Confluence, you mean this app?

[https://marketplace.atlassian.com/apps/216/excel-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/216/excel-for-confluence?hosting=cloud&tab=overview)

Can you please share screenshots of how you try to insert the file, and what parameters you enter?

Alex

comments: author: Lisa Doris
body: ![Excel1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155590i186A5BEFA7B4D46B/image-size/large?v=v2&px=999 "Excel1.PNG")![Excel2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155591iD1A777B5EF5858A0/image-size/large?v=v2&px=999 "Excel2.PNG")![Excel3.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/155592iB9A76BC38B899159/image-size/large?v=v2&px=999 "Excel3.PNG")


author: Lisa Doris
body: I am pretty sure I am not filling out the appropriate fields with the correct information. So if ANYONE could walk me through it some how, that would be great!


Tags: cloud

confluence-cloud
Can content be updated on a page and flow to another?
Asked by rwarren:

Can content be updated on a page and flow to another? For example, if a table sits on one page but it flows to a report and you update on one page will it update on the other?


Answers:
author: Nic Brough -Adaptavist-
body: Most of us would use the include macro for this sort of thing (or include-excerpt)

Put your table on page 1, then on page 2, use \[include: page 1\]. Updates to the content on page 1 will be shown on page 2 the next time it is rendered.

Excerpt-include is a bit more complex, you have to use it on both pages, but you can use it to include parts of one page in another, you don't have to include the whole page.


Tags: cloud

confluence-cloud
How do I add a due date to a task report in Confluence?
Asked by Michele Snow:

It looks like due date and assignee are both black on my task report.


Answers:
author: Keith Richardson
body: For those that didn't quite pick the solution up from the description (like myself) - I found it [here](https://jira.atlassian.com/browse/CONFSERVER-26696):  

"type slash slash (e.g. // ) at the end of the task and you'll see a date picker pop-up. If the task has one of these dates at the end, it functions as a due date."


author: Alex Koxaras _Relational_
body: Hi [@Michele Snow](/t5/user/viewprofilepage/user-id/4285988)

What do you mean by "black"? Can you share a screenshot?

comments: author: Michele Snow
body: Meant blank and I figured it out, thank you.


author: Alex Koxaras _Relational_
body: Ok! Please provide the answer on how you achieved that and mark your answer as accepted to help others in this community who will face the same problem with you.

Thanx!


author: Michele Snow
body: I used the slash and incorporated the date option on the original meeting notes


Tags: cloud

confluence-cloud
Unable to download a space as HTML
Asked by Girish Subramanian:

The download link after exporting gives this error:

An error occurred while processing your request. Reference #172.dd2bf648.1628607953.b9f555a

Whats happening here?

Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Girish Subramanian](/t5/user/viewprofilepage/user-id/4509368) Welcome the community

Are you seeing any more specific errors in the logs? Are other users having the same issue? Is the same error happening in all browsers?


Tags: confluence-server

server
Assign space admin permission for the user
Asked by Vignesh Jayagopal:

Hi ,

I am the site admin for my confluence instance.

We have restricted space created by the user who left the organisation now.

I am able to provide View/Edit permission for any user in the space as I am site admin.

I want to add another user managing that who is not a site admin. Please let me know if we can provide space admin permission for a user.


Answers:
author: Hana Ku?erov?
body: Hi [@Vignesh Jayagopal](/t5/user/viewprofilepage/user-id/4267947) ,

I hope I understand your question correctly. Yes, it is possible to grant basic users permission to administer the space.

Just navigate to the Space Settings -\> Permissions -\> Individual Users

Here you can add your user and Admin permission for him (usually all the permissions are given to space admins, like view, delete everything, set restrictions etc.)


Tags: cloud

confluence-cloud
Permission management for multiple customer
Asked by Alexander Mages:

Hi Community,

we're starting to use confluence for our consulting company and we would like to use spaces for different purposes.

one would be our internal space only for us, other would be a space per client we have.

We created a group per client and assigned the people inside. Only this group and admin has access to the specific space. We also removed the "confluence-users" group completely from the space.

So far, the spaces are shown correct as we can see during testing. But when I use a @\[deleted\] or a /task report I can see all users from confluence and also can identify other customers. Also with the /user macro I'm able to see all users from any group when I enter something useful.

We browsed the web and the forum to find a proper way how to set up our confluence for our use case but haven't found anything so far.

It would be great if one of you could help us to understand what needs to be done to "proctect" spaces and keep the people in the space only.

Thanks!

Alexander


Answers:
author: Dominic Lagger
body: Hi [@Alexander Mages](/t5/user/viewprofilepage/user-id/4186519)

I did some research and have to say, I don't think this is possible...

I found this question and this issue:

* <https://community.atlassian.com/t5/Confluence-questions/Restrict-who-I-can-tag-mention-in-Confluence/qaq-p/1024564>
* <https://jira.atlassian.com/browse/CONFSERVER-35796>

Regards, Dominic

comments: author: Alexander Mages
body: Hi Dominic,

thanks for your quick reply and your suggestions. The linked items would not help to solve my problem but may helps other.

I know that Confluence is heavily used in product development, but also many agencies and multi-client companies are using it. Would be interesting how they deal with this issue.

Again, thanks for your suggestions!


author: James Dellow
body: [@Alexander Mages](/t5/user/viewprofilepage/user-id/4186519) as [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) highlights, this isn't possible.

I've used Confluence for the same use case and we have simply warned our customers that Confluence is a shared environment. People are professional and I've never had an issue.

The only other thing I can suggest is that you set up multiple Confluence Cloud sites.

comments: author: Alexander Mages
body: Hi James,

thanks for your reply and your suggestion. I also try to prepare my customers for that step and if this would not work out, I will find a solution by multiple cloud sites. Thats a good idea, just need to manage the costs with atlassian :)

Best,

Alexander


Tags: cloud

confluence-cloud

customer

permission

space
MySQL Database not reachable in fresh Confluence installation
Asked by Frank Mittendorf:

Hello all!  
To migrate my existing confluence 6.x instance from an old server to a new one, I stuck in "connecting" confluence in a frsh installation.  
What I have done so far (on new system):

OS: System Ubuntu 20.04 LTS  
MySQL: 8.0 (8.0.26-0ubuntu0.20.04.2)  
Confluence binary: atlassian-confluence-7.12.4-x64.bin  
JDBC driver: mysql-connector-java-8.0.26.jar  

Confluence installation runs without any errors.  
I can connect MySQL via command line with usename/password for confluence.  
All GRANTs are set properly.  

Confluence setup runs until "Setup your database" -\> "test connection"

```
After a while with this error message:

Can't reach database server or port
SQLState - 08S01
com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure The last packet sent successfully to the server was 0 milliseconds ago.
The driver has not received any packets from the server.

```

I've checked all advices like "connecting Confluence to a databse" and so on and double checked my installation parameters - and of course I've googled several hours ;-)

Does anyone have some ideas about this?

Thank's in advance!


Answers:
author: Nic Brough -Adaptavist-
body: That really does mean "your network is not letting me connect (reliably) to the database". You'll need to start network tracing and monitoring if you think the port and server are fully available.

comments: author: Frank Mittendorf
body: Hello Nic,

thank you for your hint!  
I've figured out that a simple java test program has the same issue.  
I'm gone into the depth and found out mysql connects through an UNIX socket on my machine. Changed it to TCP/IP but that did not solve the problem.  
After that and many, many testing I've created another mysql user with access rights from host "127.0.0.1" without success.  

On dev.mysql.com I found [this page](https://dev.mysql.com/doc/refman/8.0/en/can-not-connect-to-server.html) with several trouble shooting hints. Especially this test:

```
shell> mysqladmin -h `hostname` version variables
```

in combination with this hint:  
Note the use of backticks rather than forward quotation marks with the **hostname** command; these cause the output of **hostname.**

I did this test (with connection failed of cource) but saw hostname resolves to "MYMACHINE". Now I've created an mysql user with access rights from "MYMACHINE".  

Going back to Confluence setup "Setup your database" -\> "test connection" filled under "hostname" "MYMACHINE" -\> hit "Test connection"  

=\> **that works!!!** :-)  

Hope it helps some other users ...


author: Nic Brough -Adaptavist-
body: Nice! Debugging database connections is always "fun", glad you've written up your case here to help others!


Tags: confluence-server

install

migration

server
Add to page history when attached Word document is updated through Companion
Asked by TS1803:

Hi,

I have a ton of pages that have Excel or Word files attached.

Sometimes attached files are being updated within the page, directly through Atlassian Companion. Unfortunately, the change is not added to the page history (but only to the attachment history), which I specifially need for one of my workflow add-ins to work properly.

Long story short: when an attached file is edited through Atlassian Companion, I need that to be added to the page history and not just to the attachment history.

Any ideas/suggestions how I can make that happen?

Thanks in advance!

Tom


Answers:
author: Brant Schroeder
body: [@TS1803](/t5/user/viewprofilepage/user-id/4492526)

You would need to work with your team to change their update process. You might be able to use scriptrunner for Confluence to make it happen but I have not done something like that before with that app.


Tags: companion-app

confluence-server

server
How do I get my Confluence on my Domain
Asked by Janis Hagmann:

Hello

I wanted to ask, how can I get my Confluence on my Domain janihag.ch?

Greetings

Janis


Answers:
author: Nic Brough -Adaptavist-
body: This is a networking question rather than an Atlassian one, but Confluence is the same as most web-applications - you configure your network such that the web-UI for Confluence is published on your domain.

As an example, my config at home consists of:

* A global DNS record that points the world to my domestic internet connection
* A router that forwards incoming https connections to the next box
* A reverse-proxy server that acts as a front-end for several services
* A Confluence server configured to listen to the proxy for incoming connections

You'll need to do something like that for your domain, but exactly what you do depends very much on your network setup.


Tags: confluence-server

server
Butler - my team can't see the "rules" I created
Asked by Michele Fiocco:

Hello,

I've business plan, and butler as standard power ups for all our team boards.

The problem is that while I created some rules/logic with butler on a specific board, my other team members (with no admin power) can't see those rules.  

In the command libraries I enebled the "shared" slide on all the rules, but nothing changed.

How can I properly shared our rules among our team members?

Thanks for your help  
Michele


Answers:
author: Garrett
body: Hey [@Michele Fiocco](/t5/user/viewprofilepage/user-id/3171583)

Right now, your team members won't be able to see those enabled rules in their Butler menu unless they're a current admin of your Business Class team as well.

Even though your team members can't see those rules, if they're currently enabled on your side, those would be triggered by their actions as well.

If you'd prefer that your team members have a copy of those rules they can see and edit themselves, they can access the command library menu(from the rules tab) and select the import button next to that specific library.

![Screen Shot 2019-07-15 at 3.36.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/60550i0AB68B6099CA848F/image-dimensions/182x44?v=v2 "Screen Shot 2019-07-15 at 3.36.41 PM.png")  

![Screen Shot 2019-07-15 at 3.36.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/60551iE7FBDFEC58AC7D5F/image-dimensions/576x79?v=v2 "Screen Shot 2019-07-15 at 3.36.31 PM.png")


Tags: butler

rule

share

team
Is it possible to display two trello boards at once then slide cards from one board to the other?
Asked by Najia Haddock:

I have multiple project lists on a Projects board. I also have a workflow board with lists of up next, this week, next week, today, doing, done. I'd like to click on a card in the Project board and drag it onto the Workflow board. Is that possible (I have the business level subscription)?


Answers:
author: Torben_trello
body: Boards that are open in two different windows or tabs can not have cards dragged from one to the other. Best way to move cards from one board to another ist the "Move" feature on each card: <https://help.trello.com/article/806-moving-cards-or-lists>


Tags: board

move
Automate moving a card if no activity
Asked by Steven Lazan:

I want to move cards from one list to another if there is no activity for a number of days. Butler has something, but it's not based on activity, only days from which the card was created. If we have a card called "Task 1" on our tasks list, but no one has entered anything on the card in 5 days, I want to automatically move it to the "Hold" list. Thanks in advance.


Answers:
author: Katrin Anger
body: [@Steven Lazan](/t5/user/viewprofilepage/user-id/3459410) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

I can confirm there is currently no such trigger in Butler.

You may want to consider to set up a feature request. (They are being responded to! :)


author: Iain Dooley
body: [@Steven Lazan](/t5/user/viewprofilepage/user-id/3459410) I could swear that Butler Bot used to have an "inactive card" trigger but it doesn't appear to have made it into the power up yet. [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) will be able to confirm... in the meantime this Trellinator command would do what you need:

<https://gist.github.com/iaindooley/5ead2990b4afd8027adc41d35a266ba4>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Trello confirmation email getting lost on Zoho email
Asked by Sara Coffield:

I have been trying to invite my colleague to a board but she is unable to confirm her email address even when trying it manually: <https://help.trello.com/article/830-re-inviting-a-person-to-a-board-who-is-not-receiving-an-invitation-email>

Can you help please?


Answers:
author: Iain Dooley
body: [@Sara Coffield](/t5/user/viewprofilepage/user-id/3458614) generally what happens is that an initial attempt failed (usually because someone signed up with an email before it existed) and future attempts are blocked. You should email support@trello.com
How can we link a card we the attachement which is in an other card ?
Asked by BEHANZIN J:

I want to link a card A with a card B, which is an attachements of an other card C.


Answers:
author: Katrin Anger
body: [@BEHANZIN J](/t5/user/viewprofilepage/user-id/3456346)

Open card A. Click Attachments/Trello. Search for card B. Hit enter.


author: Iain Dooley
body: [@BEHANZIN J](/t5/user/viewprofilepage/user-id/3456346) another option in addition to the solution proposed by [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) is to right-click the attachment on Card C then paste it on to card A