youngmon/atlassian-qna huggingface dataset:
Assistance Required for Migrating On-Premises Confluence to Atlassian Cloud
Asked by Amol Karpe:

Dear Atlassian Support Team,

I hope this email finds you well.

I am writing to seek your assistance with the migration of our on-premises Confluence instance to Atlassian Cloud. Our organization is keen to leverage the benefits of Atlassian Cloud, and we believe your expertise will be invaluable in ensuring a smooth and efficient transition.

Here are some details about our current setup:

Current Confluence Version: 7.0.1  
Number of Users: 300  
Database Type: PostgreSQL  
Data Volume: 50 GB approx.  
We would appreciate guidance on the following:

Pre-migration best practices and preparation steps.  
Detailed migration process and timelines.  
Post-migration verification and support.  
Any potential issues we should be aware of and how to mitigate them.  
Information about any available tools or services from Atlassian to facilitate the migration.  
Please let us know the next steps and if there is any additional information you require from our end. We are looking forward to your expert advice to ensure a seamless migration to Atlassian Cloud.

Thank you for your support and cooperation.


Answers:
author: Trudy Claspill
body: Hello [@Amol Karpe](/t5/user/viewprofilepage/user-id/5257251)

Welcome to the Atlassian community!

Atlassian provides many free resources to assist you with self-managing your migration to the cloud. Here is a starting point:

<https://www.atlassian.com/migration/plan/cloud-guide>

That includes all the items you have asked about, between that site and references to other pages/sites included therein.

You might also consider engaging with an Atlassian Solution Partner to help you with your migration. Here is the link to the directory for finding one:

<https://partnerdirectory.atlassian.com/>

Disclosure: I work for [Praecipio](https://praecipio.com), an Atlassian Platinum Solution Partner that has a specialization in Cloud Migrations.

(Side note: your post is about migrating **Confluence** but you have posted it in the forum for **Jira** Work Management questions. You can find the forum for Confluence questions here <https://community.atlassian.com/t5/Confluence-questions/qa-p/confluence-questions>)


Tags: cloud

jira-work-management

jira-work-management-cloud
i am getting error while taking backup of confluence space
Asked by Chandrabhushan Kumar:

i am trying to take back up of my current space from confluence but getting error.

<br />

java.util.concurrent.ExecutionException: java.lang.NullPointerException

java.util.concurrent.ExecutionException: java.lang.NullPointerException: Cannot invoke "com.atlassian.sal.api.user.UserKey.getStringValue()" because "userKey" is null


Answers:
author: Shawn Doyle - ReleaseTEAM
body: See if the workaround in this post helps.

<https://community.atlassian.com/t5/Confluence-questions/Confluence-cannot-make-a-backup/qaq-p/2540248>


Tags: confluence-data-center

data-center
Notification based on labels
Asked by Lars Bjorkens:

Hi. I want a automation that sends me a email notification when a specific label is three months old like this:  

A page has been reviewed 2024-06 and have a label "reviewed-2024-06" after 3 month I want a email notification that the label 2024-06 has to be reviewed so the documents with that label needs to be reviewed and get updated.


Answers:
author: Levente Szabo _Midori_
body: [@Lars Bjorkens](/t5/user/viewprofilepage/user-id/5513791) It seems like you are looking to implement a review process. Implementing this use case with Automation for Confluence is not straightforward, as it is not specifically designed for content lifecycle management (CLM).

You could potentially build a rule which contains a branch rule that listens to certain lables that contain a certain date format. This complicated approach would mean that:

? you need to apply labels on pages that you want to review which is easy to mistype, therefore it's error-prone

? if you have more than 150 pages to review, an automation rule cuts off at 150 pages, so no notification email is sent for the remainder of pages.

? Page reminders are going out separately, so if someone needs to review 50 pages, they get 50 emails, not a list of pages.

You can do better than this.

Instead of forcing Automation for Confluence, a more professional and dedicated solution is the automated page statuses and notification system by [Better Content Archiving and Analytics for Confluence.](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2718244&utm_source=cac)

Better Content Archiving features its own automation engine, allowing you to manage and automate statuses precisely as needed. You can:

??define [page statuses](https://www.midori-global.com/blog/2023/04/28/confluence-page-status?utm_campaign=gh&utm_medium=cac-comment-2718244&utm_source=cac) with CQL, schedule updates automatically, or allow users to make manual changes.

?? For your use case, it means that pages move to "To review" status automatically, without anyone appying labels (although that is also an option!)

?? [Notification emails can be scheduled](https://www.midori-global.com/blog/2023/05/24/confluence-notification-and-reminder-to-page-owners?utm_campaign=gh&utm_medium=cac-comment-2718244&utm_source=cac), customized and sent to different stakeholders, including page owners

*(Please note that I'm part of [Midori](https://www.midori-global.com/?utm_campaign=gh&utm_medium=cac-comment-2718244&utm_source=cac), the team developing Better Content Archiving for Confluence.)*


Tags: cloud

confluence-cloud
Need to get checklist to-do points for every issue in kanbanboard while exporting the board to excel
Asked by C SUGANIYA:

Need to get checklist to-do points for every issue in kanban board while exporting the board to excel.also the status of the checklist points


Answers:
author: Aron Gombas _Midori_
body: What is a "checklist to-do point"? There is no such native term in Jira.

Is it a subtask of a certain type? Are you using an app to manage this? Or what?


Tags: cloud

confluence-cloud
Stop pop up when selecting text whilst editting
Asked by Ian Brown:

Recently when creating new documents, every time I select a piece of text, to copy or edit a pop up for the writing assistant appears. This is deeply unhelpful as I have no interest in it, and it obscures the text I am working on. Any way to turn it off just for me, not the whole org ?

![cnfluence_image.png](/t5/image/serverpage/image-id/328023iBF5230BB190C3BDD/image-size/large?v=v2&px=999 "cnfluence_image.png")

Thanks


Answers:
author: Sadiq Satriya
body: There's an option in your **Personal Settings**to specifically disable this pop up just for you. However, this option didn't work for me, and I found that this is a bug that's been reported here:

* [CONFCLOUD-68244](https://jira.atlassian.com/browse/CONFCLOUD-68244) - "Unchecking Text select checkbox does not disable the pop-ups"

Looks like the bug ticket was previously closed, but had been moved back to "Gathering Impact" recently.

I'd suggest marking that bug as "This affects my team" to provide visibility and help them prioritize bugs. You could also "Watch" the bug ticket to get notified of any updates.

comments: author: Ian Brown
body: Thank you. I shall tag it. It's deeply irritating.


Tags: cloud

confluence-cloud
Send an API Request from Confluence Resolver
Asked by AIT MOUSSA Mohamed:

Hello,  
I am in the process of creating a "macro template" application, and I want to know if I have the ability to send an API request from the resolver to another machine to retrieve data that I want to use in my Confluence application.

Executing the request from the Front-End code is indeed possible, but it exposes the API key. Therefore, we are considering making the API request in the Back-end(resolver) instead.

Is it possible ?


Answers:
author: Peter Van de Voorde
body: Hi [@AIT MOUSSA Mohamed](/t5/user/viewprofilepage/user-id/5438420) ,  

Unfortunately I don't know the answer to your question. But given the technical nature of building Confluence apps I would recommend you to reach out to the developer community at <https://community.developer.atlassian.com>   

There you'll find fellow app builders who might be able to answer your question.   
This community is focused on Atlassian users and it might be more difficult for you to find an answer here.  

Cheers,  
Peter

comments: author: AIT MOUSSA Mohamed
body: Thanks [@Peter Van de Voorde](/t5/user/viewprofilepage/user-id/781487)


Tags: cloud

confluence-cloud
Why image is not showing in the mail sent through ifttt macro confiform
Asked by Dhiraj Kr_ Gupta:

I have included Jpg format image in the IFTTT macro which needs to be send through ifttt macro on Modified. But when some one recieved the mail, the image is not supported and seen like this![WhatsApp Image 2024-06-05 at 15.40.32.jpeg](/t5/image/serverpage/image-id/328016i92FAEAC97768B99E/image-size/large?v=v2&px=999 "WhatsApp Image 2024-06-05 at 15.40.32.jpeg")


Answers:
author: Alex Medved _ConfiForms_
body: Most probably the image is located at the secure location and cannot be accessed by unauthenticated users (such as email client)


Tags: cloud

confluence-cloud
Modify the Status of multiple selective records in one click in Confiforms
Asked by Dhiraj Kr_ Gupta:

I want to modify the status of many records in one click in Confiforms. Suppose there are 100 records. And 50 Records are required to be edited based on some conditions, can we change the status in one go in 50 records


Answers:
author: Alex Medved _ConfiForms_
body: You can bulk update records in ConfiForms - <https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-UpdateConfiFormsEntriesbyFilter> or via REST APIs

But there is no built-in view that will allow you to do something like "select multiple records and update with some value"

comments: author: Dhiraj Kr_ Gupta
body: Will it send mail on Modified if value updated through this method


Tags: addon-com.vertuna.confluence.plugins.confiforms

cloud

confiforms

confluence-cloud
Page Properties Macro _ last modified
Asked by sandra.fernandez:

I am adding the Page Properties Macro to my pages, so I can have a report by using the [Page Properties Report Macro](https://confluence.atlassian.com/display/CONF719/Page+Properties+Report+Macro)

I want to add the last modified date to the Page Properties Macro as it is in the Content Report Table Macro, but I don't know if this is possible and if is, how it is done.

Thanks

Sandra


Answers:
author: Stiltsoft support
body: Hi [@sandra.fernandez](/t5/user/viewprofilepage/user-id/5301664) ,

If it happens so that you use our [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app in your company, you may use the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-excerpt-and-table-excerpt-include-macros-42241623.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros instead of the Page Properties/Page Properties Report.

The Table Excerpt Include macro allows you to show the last updated date and last modifier fields from the source pages where your Table Excerpts are placed.

comments: author: sandra.fernandez
body: Thanks for your answer. However, it is not what we are looking for. Would there be any script or code that we can write to have the last modified date in the Page Content Macro?


author: Stiltsoft support
body: Seems that you can write smth yourself as some native Confluence macros and our 3rd party app (maybe some other apps as well) have a possibility to "grab" the last updated date and last modifier fields from Confluence pages.

But we haven't come across similar questions to give you any links or smth. You may try to consult with your IT department or smth.


Tags: confluence-data-center

data-center

filter

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
How to increase font-size of H-Tags in the PDF-Export?
Asked by Jens Vogel:

PDF-Export produces output, based on H6-Tag, which is smaller than the normal text size. So I'd like to increase the font-size and tried this:  

```
h6 {
font-size: 20px;
color: #2FA76B;
}
```

The color information is used by PDF-Export but the font-size remains as small as before. Any idea?


Answers:
author: Kristian Klima
body: Hi [@Jens Vogel](/t5/user/viewprofilepage/user-id/3754044)

I guess your tried modifying the stylesheet at yoursite.atlassian.net/wiki/admin/flyingpdf/editpdfconfig.action

This could help:  
<https://confluence.atlassian.com/confkb/how-do-i-change-the-font-sizes-in-pdf-export-833938097.html>

And you can try [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) by K15t, it's easy to customize and generally works much better than the stock exporter.

* <https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/style-text>
* <https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/how-can-i-style-heading-levels-greater-than-level->

comments: author: Jens Vogel
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)

thanks for help. Tried the *Scroll Exporter* - really nice tool.


Tags: cloud

confluence-cloud
Not able to add a screenshot/image to a comment on a Confluence page.
Asked by Dan:

Hi,

Can I ask if someone knows the solution to this?

Not able to add a screenshot/image to a comment on a Confluence page.

In the past, I was able to attach an image inside the (comment box), but I no longer see this option, and I'm not able to drag and drop an image to the (comment box) either.

I'm thinking that it might be a setting on the Confluence app for my access.

Is it something that I can just change in the settings?![Screenshot 2024-06-05 at 3.23.36?PM.png](/t5/image/serverpage/image-id/327963i9FBC5EFA009663BC/image-size/large?v=v2&px=999 "Screenshot 2024-06-05 at 3.23.36?PM.png")

Thank you

Dan


Answers:
author: Jessica
body: Hi [@Dan](/t5/user/viewprofilepage/user-id/1209732)

It seems to be still possible to add images to inline comments by drag and drop.

I can confirm this is still working on my test site, and the permissions you need to have at least are the space view, add pages, add comments and add attachments.

If you don't have the add pages or attachments for example, it should display an error mentioning you can't add images in there.

Could you try checking if the space permissions for your user/group have these permissions?

Once you confirm this, please try disabling all of your extensions, including the Grammarly one (no need to uninstall, you can just toggle off the extensions at manage extensions in Chrome).  
Once the extensions are toggled off, please try opening an incognito window and see if it works.  

Alternatively, you can try in another browser and see if the issue still happens.  

Let me know how it goes. :)

Regards,  
Jessica


Tags: cloud

confluence-cloud
Send mail to users when due date is coming in Confiforms
Asked by Dhiraj Kr_ Gupta:

Suppose, if the due date is 1 year from the date mentioned in the field in Confiform, then how to send mail to users through IFTTT.

Any Alternate method is welcome

For eg.

Date

8 Jun 2023

So after 11 month, due date came , so I want to send mail to users for reminding them


Answers:
author: Aron Gombas _Midori_
body: If I understand correctly, you want to set an explicit date to each page and then send a notification email one year after that date.

You can definitely do that with the [Better Content Archiving](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview) app! (In fact, this sort of automatic expiration tracking is a core feature of the app.)

Setting the date...

![quick-actions-dialog-set-expiration-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/328001iCC369807E45DD12E/image-size/large?v=v2&px=999 "quick-actions-dialog-set-expiration-cloud.png")

... will trigger friendly notifications like:

![notification-email-outdated-cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/328004i6938EA285CF0D7B7/image-size/large?v=v2&px=999 "notification-email-outdated-cloud.png")

Steps:

1. Use the [Set expiration](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/manage-the-content-lifecycle/quick-actions#set-expiration) quick action. (You can set a date per page and even a single date inherited by a tree of pages.)
2. Make sure that the "Expired" status is [configured](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/content-statuses) to use a CQL which will pick up the page after this date. (You can use date arithmetics, so you can make it one year later. Also you can rename the status, change its color, etc.)
3. Make sure that the [notification scheme](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes) includes a notification that sends an email about the pages in the "Expired" status to the corresponding recipients. (You can customize the schedule, email subject and content, etc.)

That's it! Note that it is extremely customizable.


Tags: cloud

confluence-cloud
Replace "\" in SQL Table Transformer
Asked by Dhiraj Kr_ Gupta:

Replace ( T1.'Link', "\\", "%5C") is showing error in the SQL table transformer. is there way to do this.

\\\\name is giving output

\\

ame


Answers:
author: Stiltsoft support
body: Hi [@Dhiraj Kr_ Gupta](/t5/user/viewprofilepage/user-id/5375074) ,

You may check this Community thread regarding similar question: <https://community.atlassian.com/t5/Confluence-questions/Where-statement-with-apostrophe-within-value/qaq-p/2043412>

For your case I believe that \\ is CHAR(92), so the query will look smth like this: REPLACE(T1.'Link', CHAR(92), "%5C")


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Jira to automatically create a ticket upon receipt of an email into a particular mailbox
Asked by Cassie Stewart:

Good Morning,

I am trying to understand how Jira can automatically create a ticket upon receipt of an email into a particular mailbox as it could be beneficial to have this enabled.

I am aware there is a plug in for outlook but don't know if it is being rolled out yet. I have read this article [here.](https://community.atlassian.com/t5/Jira-articles/Try-Jira-Cloud-for-Outlook-Organize-your-work-without-leaving/ba-p/1081661)

Can you tell me if this is in use and how we can use it?

Thank you!

Cassie


Answers:
author: Anandhi Arumugam
body: Hi [@Cassie Stewart](/t5/user/viewprofilepage/user-id/5573090) Welcome to the Community!

Have you tried setting up a mail handler? You can find this under Administration -\> System.

You need to configure the mailbox that you want the system to read and then a handler to tell the system which project to create issues into. Please follow [this](https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/) documentation. Hope this helps!


author: Shikha Verma
body: Hi, [@Cassie Stewart.](#) Welcome to the community.   

This can be done natively in Jira without needing additional plugins, though there are also third-party apps available that enhance this functionality.  
For this, go to **Jira settings** \> **System** \> **Incoming Mail \> Add a mail handler.** Then, Customize the mail handler to map email subject lines to issue summaries and email bodies to issue descriptions. Based on the content of the emails, set rules for attachments, comments, and other fields.  

Or you can use Outlook Integration (Jira for Outlook), a third-party app.


Tags: cloud

jira-cloud
project list did not show project which created by script runner
Asked by Owen:

I run scriptrunner to create project as attached screen. It show the project created and I can query the data in project and project_key table of database jira.

Anybody know why? Any option missed?

Thank you very much!![create_code.png](/t5/image/serverpage/image-id/342921iDFBEF5120AC29FBB/image-size/large?v=v2&px=999 "create_code.png")![exection_status.png](/t5/image/serverpage/image-id/342922iBB99CC5C794DCADD/image-size/large?v=v2&px=999 "exection_status.png")![db_query.png](/t5/image/serverpage/image-id/342924i103BF9097CED8DE5/image-size/large?v=v2&px=999 "db_query.png")


Answers:
author: Radek Dost?l
body: And what exactly is the problem, beside not knowing about printscreen?

comments: author: Owen
body: The created project name is not listed in the Jira web portal ( all project list).


author: Radek Dost?l
body: And you're sure you're using the admin projects view, or are you just looking at browse projects which filters you out if you have no browse permission to the project?

Try opening if it comes up

/plugins/servlet/project-config/XYZS


Tags: data-center

jira-data-center

jira-server

server
An inactive link
Asked by arkadi kaplon:

Greetings.

When read only users click on the organization's logo on the top left of the site, they are directed to an unclear area of the site. Is it possible to cancel it?

![Step 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/327946i2B177E83DFC86CF0/image-size/large?v=v2&px=999 "Step 1.png")![Step 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/327945iC052C580A1FDD6AA/image-size/large?v=v2&px=999 "Step 2.png")


Answers:
author: Peter Van de Voorde
body: Hi [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745) ,  

You'll need to set the Global Home Page for your Confluence Instance as explained here: <https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/>  

Cheers,  
Peter


Tags: cloud

confluence-cloud
How can I view completed tickets?
Asked by Michelle Le - DevSamurai:

I have a user who wants to set up a view in her queue to see all of her completed tickets.

She would like to always have a view that shows all of her completed help desk tickets.

Any advice on how to set this up?

Thanks a lot

Michelle


Answers:
author: Peter_DevSamurai
body: Hi [@Michelle Le - DevSamurai](/t5/user/viewprofilepage/user-id/5467769) ,

You can definitely set up a saved filter for your user to view all the completed tickets:  

1. Go to the "Issues" section in Jira
2. Click on the "Filter" button
3. In the "JQL" field, enter the following query: assignee = currentUser() AND status = DONE

comments: author: Michelle Le - DevSamurai
body: Thanks, I will try this way!


Tags: atl-gruland

cloud

jira-cloud