youngmon/atlassian-qna huggingface dataset:
New style hides issue id on board cards
Asked by Andrew Fellman:

Since the new styling update (couple weeks ago) the issue ID is usually hidden from the cards on our sprint board. They seem to show in some cases but not others.

This is really frustrating because now I need to click and open each ticket to find the ID.

I tried looking at the card layout options in Board Settings but it isn't listed as an field.

![image.png](/t5/image/serverpage/image-id/284662i1B8C2F61796B0C08/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Trudy Claspill
body: Hello [@Andrew Fellman](/t5/user/viewprofilepage/user-id/5333649)

Welcome to the Atlassian community.

Is this for a Company Managed project or a Team Managed project? That information will show at the bottom of the panel to the left of the board.

You said this is a sprint board, but you also put your post in the Jira Work Management forum. Jira Work Management is a product and type of project, like Jira Software and Jira Service Management are products and types of projects. Jira Work Management actually does not support the use of Sprint boards so I suspect you are using Jira Software. You can confirm this is a Jira Software project by looking in that panel on the left again, up at the top where the project name is shown. Right below that it will probably say "Software project".


Tags: cloud

jira-work-management-cloud
atividades fora dos cards
Asked by Andressa Bianca Costa Dammenhain:

Ola boa tarde

Criei os cards de atividades e as tarefas e fiz a vincula??o de item, mas as atividades nao ficam dentro das tarefas e sim fora delas... Tem como deixar dentro do card de atividades somente?


Answers:
author: Fernando Eug?nio da Silva
body: [@Andressa Bianca Costa Dammenhain](/t5/user/viewprofilepage/user-id/5333036) , bem vinda ? comunidade Atlassian.

O formato de hierarquia padr?o do Jira ?:

* ?pico
  * Task/Story
    * Subtask

Voc? s? conseguir? ver uma Task dentro de uma outra issue, se essa for um ?pico. Seguindo a l?gica da hierarquia, voc? s? poder? ter dentro da Task, o tipo de item Subtask.

Fa?a o seguinte teste:

Crie uma Task/Atividade e dentro dela crie as subtarefas clicando no bot?o central chamado **create subtask**. Assim a sua subtask estar? dentro da sua Tarefa.

Algo diferente disso mexeria seria preciso mexer na hierarquia do Jira, e essa altera??o de hierarquia est? dispon?vel apenas para planos Premium ou Enterprise.

De qualquer forma, se voc? se sentir confort?vel de colocar em forma de print a associa??o que deseja obter, a gente pode te dar uma resposta mais clara sobre se ? poss?vel e como faz?-lo.

Atenciosamente,

Fernando


Tags: cloud

jira-work-management-cloud
Marking Tasks for Today: 'My Day' Feature in Jira Work Management?
Asked by Lorenz Stroick:

Hi there,

Can I mark tasks as "My Day" in Jira Work Management to show which ones I plan to finish today?

Or is there an Add-On that can do this?

Thanks!


Answers:
author: Mitul Panchal
body: Hi [@Lorenz Stroick](/t5/user/viewprofilepage/user-id/5333273) , one simple suggestion/workaround would be to add "My Day" as a label/tag on the tasks. Once you have done that to a few items, you can filter on the Board view to show Label/Tag = "My Day" which should show you those items. Another option would be to use the out-of-the-box "Priority" field marking the tasks you wish to work on today as the highest priority and then using the filter as above on Board view to show you those.

Let me know your thoughts or if you found a better way!

comments: author: Lorenz Stroick
body: Hello [@Mitul Panchal](/t5/user/viewprofilepage/user-id/1803573) , I appreciate your prompt response. However, I prefer not to have my colleagues view the items I designate as "my day."

Where do i find the option to create Tags or Labels? :)


author: Mitul Panchal
body: That's not a problem. You can find the Labels field on the tasks/issue types as default. Just add the label text that you'd like to assign. [@Lorenz Stroick](/t5/user/viewprofilepage/user-id/5333273)


Tags: cloud

jira-work-management-cloud
Bloquear registro de trabalho
Asked by Barbara Martins:

Poderiam me guiar onde posso bloquear registros de trabalho em um status espec?fico do fluxo de trabalho?


Answers:
author: Fernando Eug?nio da Silva
body: Ol?, [@Barbara Martins](/t5/user/viewprofilepage/user-id/5332972) , bem vinda ? comunidade Atlassian.

Voc? pode desabilitar a op??o de fazer registro de horas no Jira em um espec?fico status usando o recurso **Workflow Properties**. Veja como:

* No seu projeto, v? em **Configura??es de projeto** \> **Fluxos de trabalho**
* Em seguida clique para editar o fluxo de trabalho do item que voc? aplicar essa restri??o
* Ao selecionar para editar o fluxo, clique em cima do status onde voc? quer aplicar essa restri??o. Voc? perceber? que ao clicar no status, ele exibir? uma caixa lateral e tamb?m a op??o**properties**. Clique nessa op??o.
* Em seguida configure a seguinte propriedade:

**Key** : jira.permission.work.denied

**Value** : (**deixe o espa?o value vazio**)

Adicione a propertie e em seguida publique o fluxo. Voc? pode ver mais exemplos de **workflows properties** nessa p?gina: [Use workflow properties \| Atlassian Support](https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/)

Atenciosamente,

Fernando

comments: author: Barbara Martins
body: Ol?, Fernando

Muito obrigada, me ajudou muito!

Atenciosamente,

Barbara


Tags: cloud

jira-work-management-cloud
How can I add SLAs to a business project?
Asked by Corey Dawson:

One of the teams at my company is currently using a business project and wants to implement SLAs based on priority types and send out notifications when certain thresholds are breached.

I cannot immediately find an SLAs section in business projects and was wondering if this is something that is being developed or not possible in business project templates.


Answers:
author: Mikael Sandberg
body: SLA in Jira is a JSM specific feature and cannot be added to JSW or JWM. For those you would need an app like Time to SLA or any of the the other apps available in the [Marketplace](https://marketplace.atlassian.com/search?query=SLA).

comments: author: Corey Dawson
body: Thank you [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579)  

Is there any particular app that you find works well with automations?


author: Mikael Sandberg
body: When I was using both Enhanced search and JQL Tricks it was on Server/DC so I do not know how well they work with Automation. I would reach out to the vendors to see what they say.


author: Corey Dawson
body: Understood - thank you for the help here!


Tags: cloud

jira-work-management-cloud
Linked issue preview is not rendered for a certain cloud site
Asked by Priska Aprilia:

I found something weird with Jira linked issue preview card that I could not figure out and I hope someone can enlighten me.

So we have a few Jira Cloud sites.

So in one of our Jira sites, when I hover to a linked Jira issue, there is a open preview card so that I can view the linked issue in a dialog without losing the context.

The preview card is as shown below.

![image.png](/t5/image/serverpage/image-id/284449i25141D298EECD6C3/image-size/large?v=v2&px=999 "image.png")

However in two other Jira Cloud sites, the preview card is just not available when hovering the linked issue. As you can see from the screenshot, I was actually hovering NPRA-130 but not preview card was shown.

![image.png](/t5/image/serverpage/image-id/284448i7F87CAA3A78F0837/image-size/large?v=v2&px=999 "image.png")

Do you know if there's any setting to enable this preview card?


Answers:
author: Ste Wright
body: Hi [@Priska Aprilia](/t5/user/viewprofilepage/user-id/1685919)

It looks like a new feature which is still rolling out - I assume it's the feature "View key information when you hover over links" mentioned on [this page](https://confluence.atlassian.com/cloud/blog/2023/10/atlassian-cloud-changes-sep-25-to-oct-2-2023), so might be available on one of your instances, but have not been released on others.

From what I can see, it was first mentioned \~ August 2023.

If you want to check further, I'd either...

* Check if your other instances are on bundled [release tracks](https://support.atlassian.com/organization-administration/docs/manage-product-release-tracks/) rather than continuous, and if the upcoming release includes this feature, or...
* Ask [Atlassian Support](https://support.atlassian.com/) to check if the feature is available on all sites or not

Ste


Tags: cloud

jira-work-management-cloud
Can I add a new language that the developers support?
Asked by Ali:

or only the languages that Atlassian support?


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. The following link has a list of supported languages. <https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/>

Do you need support for a new language?. Let us know your requirement.

comments: author: Ali
body: Hello [@Mohanraj Thangamuthu](/t5/user/viewprofilepage/user-id/4628433) ,  

thank you a lot.  

I just want to know if I can for example develop my own language can I?.  
for example Arabic Language.  

Is that possible ?

<br />

Regards,


author: Mohanraj Thangamuthu
body: Hello, Good day. At the moment you will not be able to develop the language. You could refer to the FR list available at : <https://jira.atlassian.com/browse/JRACLOUD-14119>


Tags: cloud

jira-work-management-cloud
How can JIRA cards be duplicated on different boards by the Assignee
Asked by Lisa Campbell:

We have an individual that is working on two different teams and needs for his work/JIRA cards to be duplicated on both boards for visibility. And as cards are updated on one board that information will be duplicated on the other board as well.


Answers:
author: Trudy Claspill
body: Hello [@Lisa Campbell](/t5/user/viewprofilepage/user-id/5331960)

Welcome to the Atlassian community.

Are you working with Jira Cloud or Jira Server/Data Center?

As [@Mohanraj Thangamuthu](/t5/user/viewprofilepage/user-id/4628433) indicated, if you are working with Jira Software projects and they are Company Managed, the filter for the board can be modified to include issues from other projects. Then the issues don't have to actually be replicated.

If you are not working with Software project, or are working with Team Managed projects (which applies only to Jira Cloud), then the board filter can't be modified.

If you want to actually copy an issue into a second project and then keep changes synchronized between the two copies, it may be possible to do that with Automation Rules. But that depends on whether you are using Jira Cloud or Jira Server/Data Center, as the two hosting types don't support the same functionality for Automation Rules.


author: Mohanraj Thangamuthu
body: Hello, Good day. This is possible if you are using Jira software project board. You can edit the board filter JQL query to include issues from different project. Could you confirm if you are using Jira software project or Jira work management project ?
Filter remove System users
Asked by Frank-Michael Stoldt:

Is it possible to remove the system created users from filter view?

![Screenshot 2023-10-01 080409.png](https://community.atlassian.com/t5/image/serverpage/image-id/283842i162424E35864021C/image-size/large?v=v2&px=999 "Screenshot 2023-10-01 080409.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. At the moment its not possible to hide addon users from the assignee filter. Thanks


Tags: cloud

jira-work-management-cloud
Auto-create subtasks when status transition is automated
Asked by Leanne Przybylowski:

Hi all,

I want to automate the following:

* Subtasks for each status
* When all subtasks are done in their respective status, I want the task to move to the next status -- where it will subsequently be auto-populated with more subtasks

Building subtasks per status is easy enough, as well as subtasks done --\> parent task transition. But when I automate the subtasks = done --\> change parent task, the subtasks for the new status don't auto-populate... only when I manually transition the status.

Attempt 1:

* When --\> transition --\> to \[particular status\]
* Then --\> create subtasks

Attempt 2:

* When --\> value change in status
* If status equals \[particular status\]
* Then --\> create subtasks

Obviously I'm thinking too simply, but I'm newer to Jira (a Notion gal at heart). Please help!


Answers:
author: Trudy Claspill
body: Hello [@Leanne Przybylowski](/t5/user/viewprofilepage/user-id/5329964)

Welcome to the Atlassian community.

In the rules you have setup for creating subtasks based on the status of the parent task changing, check the Rule Details page.

There is a box on that page you need to un-check, so that the subtask creation rules can be triggered by another rule having changed the status of the parent issue.

![Screenshot 2023-10-01 at 3.13.47 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/283895i4B5E36F248ADADC0/image-size/large?v=v2&px=999 "Screenshot 2023-10-01 at 3.13.47 PM.png")

comments: author: Leanne Przybylowski
body: Thanks, Trudy!


author: Trudy Claspill
body: You're welcome.

If my response has helped you solve your problem please consider clicking on the Accept Answer button.


Tags: cloud

jira-work-management-cloud
Bypass approval based on Types
Asked by Mario Coluzzi:

Two Request Types share the same Issue Type and the same Workflow.

**Workflow:**

* Manager Approval --\> Rejected
* Manager Approval --\> Approved

**Logic to apply:**

* Request Type 1: it requires manual approval = either rejected or approved
* Request Type 2: it does not require approval = automatically authorized

**Automation condition:**

* If Request Type EQUALS REQUEST TYPE 2 --\> approve automatically

**Error:**

* No transitions found for user. Ensure that the rule actor has permission (including issue security levels) to see issue and perform transitions.

I have already check if **atlassian-addons-project-access** has the correct permission and it has and it is in place

**Solution:**

* I suspect I have to create another Issue Type and apply another Workflow because JSM does not allow such automation

Eager to hear any opinion . . . and no Add-On or Plug-In solution please

P.S.: this is part of a large automation which I want to keep it small and manageable![Auth.png](https://community.atlassian.com/t5/image/serverpage/image-id/283833i938047B2D225C969/image-size/large?v=v2&px=999 "Auth.png")


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Mario Coluzzi](/t5/user/viewprofilepage/user-id/764049)

Are you sure this is for Jira Work Management? I normally associate Request Types with Jira Service Management.

Is this team-managed or company-managed? If it were company-managed, I'd set up Workflow Conditions that would show or hide the transitions based on the request type. This may mean you have to have a transition bypassing the approval.

Can you share a screenshot of your workflow?

comments: author: Mario Coluzzi
body: Hi [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316)

Yes it is **Jira Service Management**the purpose is to build a quite complex authorization and some requests do not require a Line Manager approval.

Interested in hear more on "show or hide the transitions based on the request type". Can you point me to a documentation? I believe this will address my question.

P.S.: I did attach a screenshot of the issue and the -easy- steps I put in place


author: Robert Wen_ReleaseTEAM_
body: Here's the documentation: <https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Conditions>

This could be a simple Value Field condition that you put on relevant transitions


author: Mario Coluzzi
body: \[facepalm\] I cannot believe I missed that easy one. Or maybe I did put in place but left some silly configuration out . . . times 2 \[facepalm\]

It works like a charm. Thank you [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316)

![Auth2.png](https://community.atlassian.com/t5/image/serverpage/image-id/283834iB5D875564054462F/image-size/large?v=v2&px=999 "Auth2.png")


author: Robert Wen_ReleaseTEAM_
body: OK, looking at your automation I wonder if it's executed by the Automation for Jira user. If it is, is that user one of your defined approvers (I'm guessing you're using the out-of-the-box approval process in JSM)?


Tags: cloud

jira-work-management-cloud
No se ven tareas en tablero
Asked by Pilar Rebolledo Montino:

Hola, tengo un proyecto y hay tareas que se ven en el calendario o cronograma, pero no se ven en el panel.

porque? no tengo filtros, intente modificar filtros pero tampoco funciona

![Captura de pantalla 2023-09-29 225734.png](/t5/image/serverpage/image-id/283797i9CC864BFB7EA0BD6/image-size/large?v=v2&px=999 "Captura de pantalla 2023-09-29 225734.png")![Captura de pantalla 2023-09-29 225826.png](/t5/image/serverpage/image-id/283798i5E569E3235DC44F1/image-size/large?v=v2&px=999 "Captura de pantalla 2023-09-29 225826.png")![Captura de pantalla 2023-09-29 225923.png](/t5/image/serverpage/image-id/283799i523EF8C753B17162/image-size/large?v=v2&px=999 "Captura de pantalla 2023-09-29 225923.png")


Answers:
author: Pilar Rebolledo Montino
body: efectivamente faltan los DONE antiguos. En oportunidades hay tableros no tan grandes, hay forma de hacerlos aparecer?


author: Jack Brickey
body: Hi [@Pilar Rebolledo Montino](/t5/user/viewprofilepage/user-id/5329596) ,

Inspeccionar?a uno de los problemas que el sombrero no se muestra en la pizarra, pero est? en las vistas de calendario/lista para entender lo que es diferente. Por ejemplo, tal vez el problema est? en el estado Hecho y se traslad? a Hecho hace m?s de 14 d?as.

comments: author: Pilar Rebolledo Montino
body: si esta en HECHO hace mas de 14 dias no se muestra? eso entenderia??

hay forma de que muestre todo??

que es el sombrero que indicas?


author: Jack Brickey
body: Perd?n por los errores gramaticales anteriores; corregido a continuaci?n.

Inspeccionar?a uno de los problemas que no se muestra en la pizarra, pero que se muestra en las vistas de calendario/lista para entender qu? es diferente. Por ejemplo, tal vez el problema est? en el estado Done y se traslad? a Done hace m?s de 14 d?as.

Ciertos tableros, por ejemplo TMP Kanban, envejecer? los problemas de Done despu?s de 14d para no hacer crecer la columna Done sin l?mites. Sin embargo, puede que eso no sea lo que est?s experimentando. Mi punto aqu? es mirar de cerca lo que falta en su tablero en comparaci?n con el calendario o la vista de lista para entender lo que es ?nico de los problemas que faltan.


Tags: cloud
Is it possible to create a rule to create subtasks for multiple stories that already exist?
Asked by Hussain Ali:

I have over multiple stories (over 20) in the backlog and I need to create subtasks for all of them. All subtasks will be the same and so will their descriptions.

I have already created a rule where any NEW story that gets created will have these subtasks but I am not sure what type of "trigger" I can use to create subtasks for all these stories in the backlog that already exist.

Trying to avoid spending time going into each story (that already exists) and creating 4 subtasks with their specific descriptions -

Any ideas?


Answers:
author: Trudy Claspill
body: Hello [@Hussain Ali](/t5/user/viewprofilepage/user-id/5218186)

Do you have a list of the issues that need the subtasks? You could use a simple JQL with a comma separated list of those issues' keys:

issue in (ABC-1, ABC-2, ABC-3)

After you publish the rule there will be a Run Now button at the top. You can click that to run the rule once, then disable it.

Make sure you uncheck the box below the JQL field.

![Screenshot 2023-09-29 at 1.27.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/283768iC38A95D268C9F884/image-size/large?v=v2&px=999 "Screenshot 2023-09-29 at 1.27.02 PM.png")

You can do the same thing with a manually triggered rule and and For Each/Related Issues/JQL branch.

![Screenshot 2023-09-29 at 1.29.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/283769iA4740A68FD7BC2E9/image-size/large?v=v2&px=999 "Screenshot 2023-09-29 at 1.29.31 PM.png")

Then you go to one issue in the project and trigger the rule manually. After it runs, disable the rule.


author: Mohamed Benziane
body: You can choose as trigger the scheduled option then run the rule based on a JQL

comments: author: Hussain Ali
body: Thanks Mohamed! Would you have happen to have an example? I have never used this method before and I am no JQL expert either
JWM Equivalent for Asana My Tasks
Asked by Taylor Jade Powell:

My company is switching from Asana to Jira, and my team will be on Jira Work Management. I tend to be the team's go-to for Asana questions and strategies and am honestly not enthused about this Jira transition as a project manager and creative.

Currently, Inbox and [My Tasks](https://help.asana.com/hc/en-us/articles/14100757156635-My-Tasks) are my home bases. That's how I know what to do and when to do it. **I'm curious what people are doing to make up for the lack of something like My Tasks in JWM.** I want to be able to see the tasks I'm assigned on projects, but also have tasks only I can see (goals, growth plan tasks, expenses to-dos etc.)

Adding that Jira lets you view your personal, built-in project in a calendar and board in addition to the list.

![](https://help.asana.com/hc/article_attachments/17970786161947)


Answers:
author: Trudy Claspill
body: Hello [@Taylor Jade Powell](/t5/user/viewprofilepage/user-id/5289844)

I am not an Asana user.

Speaking as a Jira user, you could have a project to which only you have access where you would create the issues/tasks that only you should be able to see.

You could create a saved filter/query that pulls the list of issues assigned to you and the issues from your private project.

Without additional products (i.e. Jira Software or third party apps) or the Premium plan you can't combine the information from multiple Work Management projects into a single calendar or board.

You could ask your administrators to implement Issue Level Security which would provide a method to have your personal tasks in the same project as your team task, while making those tasks not visible to other members of the project.


Tags: cloud

jira-work-management-cloud