youngmon/atlassian-qna huggingface dataset:
Case Law databse
Asked by Garth Hetterly:

Sorry to bother but I don't know if this database will work well for my project. I'm not a lawyer but I'm going into mediation over an insurance claim. The insurance company has lawyers so I'm trying to match some of the database search skills. My hope is to load cases into the search engine, highlight some text or phrases to create a database that I could search while we are in discussion. For example the lawyers might say in the case of x vs y that something was ruled upon by the judge - I would need to look at read the head notes and maybe my own notes and have the case available to read. The case material is available. I think of it as a impressive TOC and impressive index but also a database that I could search something like "pre-existing condition" and it would tell me that their are 10 hits with the document title.

Would that be easily setup in the apps?

Thanks

Garth


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Garth Hetterly](/t5/user/viewprofilepage/user-id/2184819),

To be clear, your requirements are:

1. highlight phrases or text from a large documentation base and put it in Confluence

2. The highlighted text should be searchable

If this is correct you are covered with Confluence as long as the documents are PDF or Office. If they are PDF make sure they are OCR and not images because then they are not searchable.

In Confluence you can search all documents that you upload from office or PDF (assuming OCR). This way you could upload the documentation into Confluence. Take notes on pages where the documentation is uploaded (maybe different page trees for different cases?) And use the confluence search to find the specific part of documentation that you are looking for.

The only concern I might have is duplicate results if you take notes that are the same as the documents you upload.

I would highly suggest getting a trial cloud license of confluence and testing it out first to make sure it works for your specific case.

Good luck either way!
How to auto-expand sidebar page tree to show children of current page?
Asked by Frank Boisvert:

Server version 6.10.1

In the sidebar, i'd like my users to click a parent page, not expand it, but click it, then when the page loads, it has expanded the child pages to show what's included.

In the Space Tools sidebar box, i've got {pagetree:startDepth=2}, but {pagetree:startDepth=2\|root=@self} doesn't work, like it does for the Page Tree macro. It errors off, saying "The root page @self could not be found in space WD NMCI."

I've tried some others from the page tree macro, but it never works. <https://confluence.atlassian.com/doc/page-tree-macro-163414255.html>

root=@parent returns "Error formatting macro: pagetree: java.lang.NullPointerException"

Obviously the sidebar isn't the same as the macro...

<br />

<br />


Answers:
author: Frank Boisvert
body: Oh. I'm dumb. Apparently the functionality i'm looking for is enabled by default...... if you aren't using startDepth.

I've had startDepth enabled this whole time. Never thought to not use it. Would be nice is we could use startDepth and have this functionality work also.

So we're just going to remove startDepth, move the pages we want up one level and call it a day.


author: Wilhelm Klauditz
body: Hi, I have a similar problem. I use the page tree macro in the sidebar. I added the macro by using wiki markup in the sidebar section (within the space configuration) like this:

{pagetree:root=WKI Home\|sort=position\|excerpt=false\|reverse=false\|expandCollapseAll=false\|startDepth=1\|searchBox=false}

I would like my users to see (only!) the child pages of the current page. How can I achieve this? I followed Frank's suggestion and removed the startDepth parameter but nothing changed. Still, the child pages of the current page are not showed.

comments: author: Wilhelm Klauditz
body: Additional information: We use server version 7.4.1


Tags: confluence-server

server

side-bar
How to split the body in a user macro?
Asked by Brian Sung:

I am trying to create a user macro with a body that takes in a string (ex. Hello - World). How do I store each word separated by the "-" in a variable? Below is what I have tried:

#set ($var1 = $body.split("-"))

#set ($var2 = $var1\[0\]) // also tried $var1.get(0). Should be "Hello"

#set ($var3 = $var1\[1\]) // also tried $var1.get(1). Should be "World"

I cannot get this to work for some reason. Any help would be appreciated!

Thanks,

Brian


Answers:
author: Bill Bailey
body: I think your issue is that the split method use a Regex string

```
split(String regex, int limit)
```

And hyphen is used to indicate range, so try escaping it in your expression.

```
#set ($var1 = $body.split("\-")) 
```

comments: author: Brian Sung
body: Still doesn't work. It breaks the macro if I try to access the values using either $var1.get(0) or $var1\[0\].


author: Bill Bailey
body: Yeah, the issue is with the indexing. Split returns a string list, and I am not smart enough to figure out how to address via index. But the following code could give you a work around.

```
## @noparams

#set ($var1 = $body.split("-"))
#foreach($string in $var1)
?? ?<p>$string</p>
#end
```

You could then create an array, and then assign them in order.


author: Brian Sung
body: This worked. Thank you so much Bill!


author: Evgenii
body: Thanks for solution. I made another variant solution, based on yours, with "indexing" and it works :)

```
## @noparams
#set ($username = $action.getAuthenticatedUser().name)
#set ($fullName = $action.userAccessor.getUserByName($username).fullName)
#set ($var = $fullName.split(" "))
#set ($i = 0)
#foreach($string in $var)
#set($i = $i + 1)
#if ($i == 2)
$string
#end
#end
```


Tags: atl-adm

user-macro
Sample How-To Guide for Customers
Asked by Rob Fea:

I've just kicked off the use of Service Desk and Confluence at my company. We've provided old-school support for years (email, phone) and I'd like to provide customers with a quick and dirty help guide for using this new approach.

Obviously there is a ton of useful documentation on the Atlassian site, but I'm wondering if anyone out there has an organization-specific quick outline for their customers on how to use the service desk (email vs. portal, SLA's, etc.). If you're willing to share, it would be greatly appreciated!


Answers:
author: Kesha Thill
body: Hi [@Rob Fea](/t5/user/viewprofilepage/user-id/291902)! sorry this is late, but potentially the users on this thread can help you - <https://community.atlassian.com/t5/Confluence-discussions/JIRA-Service-Desk-Confluence-Knowledge-Base-Optimization/td-p/914414>


Tags: cloud

confluence-cloud

jira-service-desk

jira-service-desk-cloud
Markdown in Cloud doesn't work for headers
Asked by Rosey:

Using Confluence in the cloud. Just trying to get markdown to properly work for headers. It works for lists, italics, bold etc. but I've tried:

##Header 2## and ## Header 2 ##

Neither works properly. Nothing happens. Is this a known bug?


Answers:
author: Kimberly Deal _Columbus ACE_
body: Hi [@Rosey](/t5/user/viewprofilepage/user-id/2183450)

Ok, I did get the markdown to work in cloud

it was ##\<space\>

and it would take me to a new line, with the text showing up as header 2 styling.

It didn't work 100% of the time though, and I thought it was a bit weird that it would give me a new line to type on.


Tags: cloud

confluence-cloud
Change how the Content by Label macro displays content.
Asked by Curtis Freudigmann:

Hello!

I am working with the Content by Label macro and I am able to get the macro to locate all relevant pages and display them. This macro displays each piece of content on its own line (all in one column). Is it possible to have the results display in multiple columns?

Essentially, I would like the content to fit in a thin section compared to having to scroll to see all results.

Thanks in advance!

-Curtis


Answers:
author: Curtis Freudigmann
body: For anyone interested in my progress with this, I ended up creating a three column design, and then used three separate Content by Label macros. Using a different label for each of them. This works, however, any time new content is added (and seeing as my information is alphabetized) some of the items have to have their labels updated to ensure it stays alphabetical.


Tags: confluence-server

server
Confluence Space Permissions - anonymous
Asked by Glyn L. Polson:

How can I make a project accessible to anyone with the link, but not visible in the "Spaces" list, without enabling anonymous access at the global level?

When we turned on Anonymous at the global level; projects were visible to users in other spaces.


Answers:
author: josh
body: I don't think you will be able to do this.

If anonymous is on, and enabled on the space, it will show in the spaces list for all users, and not require login for anyone with links to that space.

If anonymous is off, everyone will need to log in. Permissions will need to granted to users to View the space. And once they can view it, it will show up in the Space directory.


Tags: cloud

confluence-cloud
Help on context-sensitive help
Asked by Shawn Tjernagel:

Hello there! My company is considering switching over to Confluence and their #1 requirement is that we still offer context-sensitive help. We would be going with the server option (not cloud), and most of our customers do not have Internet access in the labs to access help remotely. Currently we go out and install our software and then pull in a distributed version of our help that automatically maps to topisc with topic IDs (from MadCap Flare). How is/can this performed in Confluence?


Answers:
author: Shannon S
body: Hello Shawn,

I realize this thread is quite old now, but I was investigating a similar question for another user. I've gathered all the information I found on this in my reply below:

* [Providing context-sensitive help using Confluence knowledge base](https://community.atlassian.com/t5/Confluence-questions/Providing-context-sensitive-help-using-Confluence-knowledge-base/qaq-p/1081863)

In addition, there's an outdated article below on creating Local Confluence Documentation using this. I can't say for sure if it works for later versions of Confluence, but the **help-paths.properties** file is still included in Confluence. I confirmed this in my latest version.

I hope that helps, but do let me know if you have any questions.

Regards,

Shannon
Display Jira Portal in Confluence
Asked by shaun applegate:

I'm looking to embed our Jira portal inside of confluence so that I can create a fluid workspace for my team. Has anyone ever done this?


Answers:
author: Vero Rivas
body: Hi [@shaun applegate](/t5/user/viewprofilepage/user-id/1514444)

Look at this posts, maybe can help you

<https://www.atlassian.com/es/software/confluence/guides/expand-confluence/confluence-and-jira#>

<https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html>

Cheers


Tags: customer-portal

jira
Find pages without ANY labels (Confluence Cloud)
Asked by Jeremy Hranko:

Is it possible to format a search (of any type) to return only pages that have no labels associated with them?


Answers:
author: Kristina Callaghan
body: You can enter the following snippet into the Confluence Search Box and then narrow down by using the filters on the right of the page:

```
type:page NOT labelText:[a TO z] 
```

At the time of this comment, you could only get an accurate search if you chose to 'Switch to the old experience' in the lower right corner of the page.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/72083iC0BA4739B1A1D250/image-size/large?v=v2&px=999 "Capture.PNG")

A ticket has been opened with Atlassian to make this available in the newer experience.


author: Shannon S
body: Hi Jeremy,

It's not possible to do this in Confluence Cloud, but we do have a feature request for this:

* [CONFCLOUD-43823](https://jira.atlassian.com/browse/CONFCLOUD-43823)

Please vote and comment on that with your usage case.

For Server, it is possible through the use of the add-on [Reporting for Confluence](https://marketplace.atlassian.com/apps/186/reporting-for-confluence?hosting=server&tab=overview). The exact method of obtaining the list is [available from their documentation](https://docs.servicerocket.com/reporting/user-guides/recipes/pages/generating-a-list-of-pages-with-no-label).

I understand this is not what you were hoping for, but do let me know if you have any questions.

Regards,

Shannon

comments: author: Jeremy Hranko
body: Shannon,

Actually, pointing me to that feature request did help me to do what I was trying to do. I was not familiar with the correct search syntax (which was thoughtfully included in the request entry) that could be used to return results without labels. While the feature noted in the request would be nice (and I did vote and comment on it), you've enabled me to get past the immediate need.

Thank you!

Regards,

Jeremy


author: Shannon S
body: Jeremy,

Happy to hear it was just the search term and you got it sorted out.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: cloud

confluence-cloud

label
How do I delete an uploaded file on my Confluence page ?
Asked by Bea Snooks:

I have 2 files that I uploaded on my confluence page and I want to delete them but I do not see a delete option ??


Answers:
author: Victor Mutambuki
body: Bea,

Are you the owner of the space? Check to see if you've DELETE ATTACHMENTS permission in the space.

victor

![Screen Shot 2018-10-24 at 9.13.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/35835i49618E325A7B4CB2/image-dimensions/533x80?v=v2 "Screen Shot 2018-10-24 at 9.13.18 AM.png")


author: Victor Mutambuki
body: Bea, Yes you do. Or have the space admin delete on your behalf.

Victor


author: Bea Snooks
body: No I do not have delete attachments authorization , I guess I need that ?
Where can I find a Confluence Expert to help me build a shareable program
Asked by Beverlee Rasmussen:

I have a design for a product that I believe can be built in Confluence. I am struggling to find someone to help me create this. Where can I find a confluence expert who might be looking for a cool project to work on?


Answers:
author: Thomas Schlegel
body: Hi [@Beverlee Rasmussen](/t5/user/viewprofilepage/user-id/1035825),

you can find an Atlassian Solution Partner in your country here:

<https://www.atlassian.com/partners/search>
JIRA Issue/Filter Macro not displaying info
Asked by johan_ferner:

Hi,

I want to display jira time fields in a confluence page using the Jira Issue/Filter macro as a table but they are only displaying as dates.

When viewing the Jira issue in Jira they are displayed as date+time.

Am I missing something?


Answers:
author: AhmadDanial
body: Hi there, Johan.

I had this tested on the following environment and was able to confirm that the **Created** and **Updated** column only show the date instead of date \& time.

* JIRA Server 7.1.2
* Confluence Server 6.1.1

++**JIRA**++

![Screen Shot 2018-10-31 at 09.01.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/36381i484D9F7152478A1B/image-size/large?v=v2&px=999 "Screen Shot 2018-10-31 at 09.01.27.png")

++**Confluence**++

![Screen Shot 2018-10-31 at 09.01.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/36382i04CFB48509AC26BC/image-size/large?v=v2&px=999 "Screen Shot 2018-10-31 at 09.01.38.png")

* May I know specifically which version of JIRA and Confluence you are running on your end?
* Are you referring to the **Created** and **Updated** fieldcolumn in the filter or other custom field instead?
* Do you happen to use any third-party add-ons on JIRA that enables the column to display the time as well?

Looking forward to hear from you soon.


Tags: confluence-server

jira

jira-server

server
How to add license key for Confluence permanently
Asked by Anand:

We have containerize the Confluence and using the Trial version, want to permanently using the License key to /home/confluence,config.xml, unable to find for update, getitng jwt.private.key and jwt.public.key  
\<properties\>  
\<property name="access.mode"\>READ_WRITE\</property\>  
\<property name="jwt.private.key"\>   

\<property name="jwt.public.key"\>  
\<property name="synchrony.encryption.disabled"\>true\</property\>  
\<property name="synchrony.proxy.enabled"\>true\</property\>  
\</properties\>  
\</confluence-configuration\>  

Could you please suggest what needs to be done.

Also, I am using crowd for authentication however after updating the crowd.properties file we are not able to authenticate confluence.


Answers:
author: Maharana Domburu
body: What is the significance of jwt.private.key \& jwt.public.key ?

Can the same keys be used for different environments(Prod and Non-prd)?


author: Brant Schroeder
body: In the `confluence.cfg.xml`. The license will be in the \<property name="atlassian.license.message"\> tag in plain text you just need to update it here. Confluence should be shut down prior to making the change. Once you make the change then start up confluence and the license will apply.

As far as the crowd issue you should make sure it is still associated in confluence as a directory. You should still be able to login to confluence using the internal directory.
Can't share draw.io diagrams across spaces
Asked by Joel Taylor:

I've created a set of diagrams using draw.io in my personal space and am trying to share these in a shared project space.

In the shared space, using the Embed draw.io macro, I'm able to browse and select the diagrams created in my personal space, add them to the page, save the page, and view the diagrams without issue.

However, no one else is able to view them; they only see an endless loading animation.

Is there someway to allow this sharing across spaces to happen? Or is this a restriction of the plugin?


Answers:
author: Thomas Buchhorn
body: Is your personal space accessible by others?

comments: author: Joel Taylor
body: No, it's not


author: Thomas Buchhorn
body: Then this is the answer. Others can not see the diagram because they do not have the permission.


author: Joel Taylor
body: So I need to give access to the page that the diagram is on? Or do I need to give access to the entire space to view the diagrams within the space?

Is there a way to grant permissions to view the diagram itself?


author: Thomas Buchhorn
body: Space permissions have priority over page permissions. If someone has no permission to see a space it does not matter if he has permissions to page in that space or not.

You could give others permissions to your space and restrict view permission to the pages they should not only to you. But the pages with the diagram need to be accessible by them.

Or you copy the diagram from your space to the other space and then link to these diagrams within the other space.


author: Joel Taylor
body: Ok, thanks, Thomas.

I think it was confusing where the permissions on the diagram reside, but the copying approach and referencing the external diagrams in my space would work.


author: Jerry A_
body: thanks for sharing this information about permissions - it can be tricky to share.


Tags: cloud

confluence-cloud

draw.io
My page is not loading in confluence
Asked by karim khan:

My page is not loading in confluence even though i have edit permissions . is it due to collaborative editing feature ? if yes , Please guide me to fix this problem


Answers:
author: Ismael Jimoh
body: Hi [@karim khan](/t5/user/viewprofilepage/user-id/1936432),

We would need more information on the above?

Also, I may suggest bringing this up with the support because they may require logs and since this contains sensitive data which you may want to keep private, they can provide this.

However we would require more information than just the description above.

* What error do you see?
* What did you click?
* Are any errors showing up in your logs?

Regards.

comments: author: karim khan
body: Hi ,

Error : This page is taking longer time to load . Please contact your confluence administrator

I clicked on edit button

I am not sure on the logs as i m very to new to this


author: Ismael Jimoh
body: Hi [@karim khan](/t5/user/viewprofilepage/user-id/1936432)

A simple test for your suspicion is to go to {{General Configuration \> Collaborative Editing}} page (Administrator level access required).

Check if collaborative editing is showing any error and if yes, then switch this to limited mode. If not then the problem is likely not collaborative editing related.

This [page](https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html) is a great guide for troubleshooting problems with Collaborative Editing.  

Hope it helps.


author: Ismael Jimoh
body: You can generate your logs following the description [here](https://confluence.atlassian.com/support/create-a-support-zip-790796819.html)
Confluence user is automatically getting logged out from confluence while working in confluence?
Asked by Ravichandra_Itagi:

Confluence user is automatically getting logged out from confluence while working in confluence?

Confluence is connected to AD, but synchronization is not happening properly,we used to do manually synchronization.

I have attached a snapshot of the issue which shows unknown user(saran.basappa)

![Conf_error.png](/t5/image/serverpage/image-id/35827i96B3329B3E24582B/image-size/large?v=v2&px=999 "Conf_error.png")

So kindly help me out to resolve this.

users should not log out automatically and AD synchronization should work properly.


Answers:
author: AhmadDanial
body: Hello, Ravichandra.

At this point, I think it is important for us to understand why the synchronization is failing in the first place which could potentially lead to the Confluence users getting logged out while they are actively working on it.

Let us start looking into this matter first:
> Confluence is connected to AD, but synchronization is not happening properly,we used to do manually synchronization.

* Can you explain specifically what do you mean by "synchronization is not happening"? Can you provide more details such as error messages / screen shots when you click on the **Synchronize** button on the **User Directories**page? ?
* Have you scanned through the atlassian-confluence.log specific to user saran.basappa when the issue occurs / when you triggered a sync?
* When the issue occurred, did you check what is the status of the user saran.basappa \& the status of the directory from the web interface and on the database level?

```
SELECT * FROM cwd_user WHERE user_name='saran.basappa';
```

```
SELECT * FROM cwd_directory WHERE directory_name='<directory_name>';
```

Looking forward to hear from you soon.


Tags: confluence-server

server
Delay a blog posting
Asked by Daniela Rottmann:

Hi, I would like to delay the posting of a blog entry, I can choose a date for the posting but I can only choose dates in the past. Is there a possibility to have the posting set to a date in the future?

Thank you


Answers:
author: Aron Gombas _Midori_
body: [Content Scheduler](https://marketplace.atlassian.com/apps/1211191/content-scheduler-for-confluence?hosting=server&tab=overview) is a Confluence app by Bitvoodoo does exactly what you look for.

Good luck!