youngmon/atlassian-qna huggingface dataset:
Prevent browser from calling Companion app
Asked by Simon Pearce:

Windows 10; Confluence Server 7.4.5, Chrome 90; Edge 91

A user reports that when editing a Confluence attachment (Edge \& Chrome), the Companion pop-up appears, but the app doesn't launch. Further investigation shows that the Companion app is *not* installed (but it may have been installed in the past and removed by, for example, remote patching)

Because of the way our desktop software is managed, installing Companion is not straightforward. I need to give users the option to work-around Companion.

My question is:

* assuming that Companion has been partially uninstalled, is there a setting that causes the browser to call Companion and can I edit it?
* is there a way that users can circumvent Companion?


Answers:
author: Alex K
body: Hi [@Simon Pearce](/t5/user/viewprofilepage/user-id/4249218) ,

What you're describing sounds like the Companion executable/binary program files data has been deleted, but the association with the custom protocol handler has persisted.

Could you please check for either of the following registry entries, and if they exist, delete them.

```
Computer\HKEY_CLASSES_ROOT\atlassian-companion
Computer\HKEY_CURRENT_USER\Software\Classes\atlassian-companion
```

<br />

Regards,  
Alex


author: Brant Schroeder
body: [@Simon Pearce](/t5/user/viewprofilepage/user-id/4249218) - Welcome to the Atlassain Community.

Are you positive that the app is launching and you are not just being prompted to install? If the app is launching I would suggest working with your system admin to reinstall and uninstall the application. This should rectify the issue if the app is actually launching.

If the user is being prompted to install then you can always disable it for everyone - <https://confluence.atlassian.com/conf613/administering-the-atlassian-companion-app-964961577.html>


Tags: confluence-server

server
Unable to update new SSL Cert for Jira v8.4.1#804002
Asked by Techdsmart:

Hi,

I am trying to update a new external SSL certificate for Jira running locally on docker. The old certificate is about to expire.

I have done the following but whenever i restart, the webservice is timing out with error from logs which am not sure is related

```
An error occurred when performing the Gadget feed URL healthcheck
org.apache.http.conn.ConnectTimeoutException: Connect to xxxxxxxxx.ch:443 [xxxxxxxxxx] failed: Read timed out
```

Steps: (Am i missing anything out, its been 3 days and its frustrating!!)

1. Created a PFX file using the certificate and the key
2. Create a new KeyStore (.jks) file using the PFX file just created
3. Updated the server.xml with the alias and keystorepassword

I imported both RootCA \& Domain wildcard cert to JKS File. I can see both of the aliases when i list using

```
keytool -list -v -keystore xxxxxxxxxxx.jks
```


Answers:
author: Brant Schroeder
body: [@Techdsmart](/t5/user/viewprofilepage/user-id/4459070) there is a great post here that should be able to help you <https://community.atlassian.com/t5/Jira-Software-questions/How-to-run-jira-software-docker-with-HTTPS/qaq-p/1148354>


Tags: confluence-server

jira

server
No changes saved on published page
Asked by Ahmet G?ktan:

One of our users edits a page, and when she presses the Publish button, she goes back to viewing the page but no edits are recorded.

* You cannot see her edits on the page history.
* When our administrator logged in as her user, he was not able to replicate the issue.
* Thinking that it maybe dependent on a browser, we tried the same with Microsoft Edge and Google Chrome, but changing browsers did not help.
* She only experiences this issue on certain pages.
* The pages are not restricted in any way, and she shares the same Permissions as the rest of the group, who do not seem to experience the same problem.


Answers:
author: shruti gupta
body: Hi [@Ahmet G?ktan](/t5/user/viewprofilepage/user-id/585054)

Have you tried in Firefox?

Also clear the cashe of the browser like Chrome and Edge which not allowing you currently and try again .

comments: author: Ahmet G?ktan
body: Hello Shruti, many thanks for your reply. Clearing the cache did the trich in both browsers!.. We had not tried in Firefox, but it seems that is not going to be necessary anymore. Thank you again...


Tags: cloud

confluence-cloud
Run Cloud Migration Assistant for the Confluence server using local URL - stuck in Check steps
Asked by Sean Cheung:

When I try the Cloud Migration assistant for the Confluence server which uses a local URL (cannot be accessed from external network), it stucks in the Check step and keeping loading like forever.

Does Cloud Migration assistant support the on-premise server using local URL?

![Runnng Cloud Migration Assistance.png](/t5/image/serverpage/image-id/149497i683ED6A9CA8B402F/image-size/large?v=v2&px=999 "Runnng Cloud Migration Assistance.png")


Answers:
author: Brant Schroeder
body: [@Sean Cheung](/t5/user/viewprofilepage/user-id/4388055)

The migration assistant needs to be able to access the internet. If you are using internal routing on your intranet even if the connection can get out it will be lost when it returns if you are not handling routing properly. I would suggest working with the network team to make it work.

comments: author: Sean Cheung
body: We can access the internet from our server.

For the traffic returned to the Migration Assistant, do we need whitelist any IP and port? I am not sure what I should ask our network team to do to resolve this problem.


Tags: confluence-server

migration-customer-care

server
what is new on Atlassian
Asked by Sahoo Manas (SEIT):

Hey,

If I just want to know the latest features added to jira or confluence or roadmap. is there a page where I can read online ?

KInd Regards

Manas


Answers:
author: Max Foerster - K15t
body: Hey [@Sahoo Manas (SEIT)](/t5/user/viewprofilepage/user-id/4240070) ,

there are multiple options to stay on top of changes to the products. Even a little Google search would've brought it up. ?

If you're interested in Cloud changes, I recommend looking at the weekly[**Atlassian Cloud Documentation blog posts**](https://confluence.atlassian.com/cloud/blog). You can also navigate to all news and release notes of the Data Center and Server products on the **[Atlassian Documentation.](https://confluence.atlassian.com/alldoc/atlassian-documentation-32243719.html)**

Just pick the tools youre interested in from the list and enjoy a good read.

![latest_changes.png](https://community.atlassian.com/t5/image/serverpage/image-id/149502i84C3A677A284C907/image-dimensions/525x293?v=v2 "latest_changes.png")

There are also roadmap pages available for [**Cloud**](https://www.atlassian.com/roadmap/cloud) and **[Data Center.](https://www.atlassian.com/roadmap/data-center)**

Have fun reading.

Best, Max


Tags: cloud

confluence-cloud
Remove wasteful whitespace on pages (Confluence Cloud)
Asked by Steen Klingenberg:

Does anyone know of a way to reduce the amount of white space on both sides of the page column ? Esp. between the space sidebar and the page text there is a wide column of 'white territory' which I would like to reclaim for something more useful, like text :-)

Could be a Theme app, or any other solution.

Must work for Cloud version


Answers:
author: Laurens Coppens
body: Hi Steen,

You can change this on the page on create on edit by clicking this button:

![Screenshot 2021-06-30 at 13.55.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/149518i5C2ADE6425623DDF/image-size/large?v=v2&px=999 "Screenshot 2021-06-30 at 13.55.05.png")

Hope this helps,

Laurens

comments: author: Steen Klingenberg
body: GREAT - thanks a lot :-)


author: Steen Klingenberg
body: BTW [@Laurens Coppens](/t5/user/viewprofilepage/user-id/689937), is there a way to make that the default setting ?


author: Laurens Coppens
body: [@Steen Klingenberg](/t5/user/viewprofilepage/user-id/4255754)

as far as i'm aware there is no way to set it by default, not on space, profile or global level.


author: Steen Klingenberg
body: Alright :-) But thanks a lot for your swift response and kind help!


Tags: cloud

confluence-cloud
Trello: Shortcut to switch to a card from the search results
Asked by Florian M?hlethaler:

Dear Trello fans

I've been searching Google and the Trello community for some time now and find it very good that I can use Trello more or less only with my keyboard with all available key combinations. That makes me very fast. But I haven't found an answer for my question.

To change cards, I only use the search (/), because I have a lot of cards on one board, so it doesn't make sense to go to a card with keyboard arrows. Also filtering first and then switching to the desired card is not useful for me, because I often switch the Trello board as well.

That's why I like to search for my Trello card and switch directly from the search results to the right one. But I didn't find a shortcut for it, so I have to use the mouse for this action. I've also just tried some random shortcut combinations like tab or the arrow keys, but unfortunately without luck.

Maybe someone else had the same wish?

All the best and thanks again to Trello for making these great features available for free.

Florian


Answers:
author: Iain Dooley
body: [@Florian M?hlethaler](/t5/user/viewprofilepage/user-id/2983286) the only way I can see to do this is to hit tab/enter to open up the search results in a new tab, then use the tab order to get to the card and hit enter to go to it.

It's probably faster to use the mouse though :)

comments: author: Florian M?hlethaler
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)I have tried your idea, but it didn't work for me.

I tried it this way:

1. type / (to focus on the search field)
2. enter something to search

After that, I tried different things, like you suggested:

* hit enter --\> did not do anything
* hit tab --\> which caused the name of the 1st list to be edited in my open board
* hit tab \& enter simultaniously --\> did nothing

<br />

I would also like to point out that I use macOS and Firefox in the latest version.


Tags: search

shortcut
Am i able to add a generic checklist to every card in an entire colun automatically?
Asked by Matthew Ryan:

I would like every card in a column to contain the same checklist without me having to past it in to each individual card, is this possible?


Answers:
author: Katrin Anger
body: [@Matthew Ryan](/t5/user/viewprofilepage/user-id/2906427)

Hi Matthew,

in addition to what [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) explained:

You would have to prepare the checklist and add it to a placeholder card. Once the checklist exists, you can use the command Iain pointed out above and add the checklist to every card based on the trigger you chose.


author: Iain Dooley
body: [@Matthew Ryan](/t5/user/viewprofilepage/user-id/2906427) to elaborate on what [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) said, here is the Butler command to automatically add a checklist to a card when it's moved to a list:

![2019-04-05 at 1.14 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/50597i82926258F03F9DB3/image-size/large?v=v2&px=999 "2019-04-05 at 1.14 pm.png")

If you have a bunch of existing cards that you want this done for, then you could just move all cards out of the list and then move them all back in:

<https://help.trello.com/article/806-moving-cards-or-lists>


author: marc -Collabello--Phase Locked-
body: [@Matthew Ryan](/t5/user/viewprofilepage/user-id/2906427)You could use the butler power-up to automate this.


author: Matthew Ryan
body: Thanks all!
Cannot change user name in Trello
Asked by Bernard Claviere -Croisade pour la sant?-:

Hi there.  
I have managed to change the Full name, the Initials, but when I try to change the User name, I am told it is already in use, whatever the user name I enter.  
Obviously, the whole dictionnary is not registered as user names...

:)

Many thanx


Answers:
author: marc -Collabello--Phase Locked-
body: Basically, the Trello user is a unique string of characters. Trello assigns this user name, and surprisingly many names are already used (or were in use earlier).

Why do you want to change the user name?

comments: author: Bernard Claviere -Croisade pour la sant?-
body: Hi Marc. Many thanx for your answer.

I do not quite understand what you mean, but it does not matter.   
I don't see how Trello could have created 'out of nowhere' so many user names like the ones I'm trying to register.  
Anyway...   
I want to change my user name because I do not identify with the one I first registered a long time ago. I"d prefer one that fits me better, specially now that I work with a team whose members are naturally tempted to ask "why did you chose that name"?

Do you see a solution for me ?
How to view the tasks finished in the current week?
Asked by Pavan Nallamalli:

After setting up the due dates for a given monthly plan, how to view the tasks finished in the current week? Is there any filter with the calendar view?


Answers:
author: Iain Dooley
body: [@Pavan Nallamalli](/t5/user/viewprofilepage/user-id/2982836) yes you can still filter the board when using the Calendar power up. Just add the Calendar power up to the board, and then choose "Filter Cards" from the board menu (or hit the f key) and choose to show only cards with completed due dates.

<https://help.trello.com/article/787-filtering-cards-on-a-board>

<https://help.trello.com/article/810-enabling-power-ups>

<https://blog.trello.com/mark-a-trello-card-as-done>
Search for Salesforce-Opportunities
Asked by Sybille Infanger:

I can link a Salesforce Opportunitie to Trello and then make the Link to Salesforce. That's great. I have a few questions:

<br />

1. is there a way, in can see in salesforce that there is a task in trello?  
2. Or can I at least search for the opportunity account in Trello? For example, if I attach the opportunity to the company "Meier AG". Can I search for "Meier AG"? I have tried it - unfortunately without result.  
3 Why can't I connect accounts?

Many thanks in advance for the answers and best regards

Sybille


Answers:
author: Iain Dooley
body: [@Sybille Infanger](/t5/user/viewprofilepage/user-id/2943482) Doing this stuff would require a custom integration to be created. SalesForce and Trello both have good APIs (I've created custom integrations in the past, it's not too challenging). The SalesForce power up doesn't do anything other than display deal data on the card, it's not adding it to the card in any searchable way, that is, the content isn't present in Trello, it's just presented in Trello's interface by the power up.


Tags: salesforce
Highlighting text to outside of edge of editing box exits the card; any way to prevent this?
Asked by Adam Mah:

Hi, does this happen to everyone? Try selecting a box of text and let go of your mouse click outside the edge of the editing box.

This seems to happen only in chrome, but not in Firefox.

Any way to prevent this besides the obvious, of ending your mouseclick in that tiny border of a few millimeter?


Answers:
author: Iain Dooley
body: [@Adam Mah](/t5/user/viewprofilepage/user-id/2979632) I haven't had this problem but I have seen someone else report it. I would recommend that you take a screencast (using useloom.com or similar) and send it to support@trello.com
How do I delete Trello templated boards?
Asked by Amber Panay:

I downloaded multiple Trello templates from a newsletter. These boards cannot be deleted because I didn't create them.  
I now cannot add any new boards (over the limit of 10).

I tried closing them and archiving but they still impact my ability to add any boards (it shows as blocked when I attempt to open).


Answers:
author: Benny
body: deleted


author: Iain Dooley
body: [@Amber Panay](/t5/user/viewprofilepage/user-id/2980183) the only limit on board creation is for boards in a team. you can have as many personal boards as you like, so just remove them from any team.

Even if you are up to the 10 board limit in a team, you can still create as many personal boards as you like.

comments: author: Amber Panay
body: All my boards are currently personal boards ..
When exporting Trello as json file, the "Custom Field" checkbox is exporting as different values,
Asked by Mario Arias Levinson:

When viewing exported file, I would expect to see a binary result to a "check box" but I am seeing many different values e.g., .25, .5, 1, 2 5, 30. Can anyone please explain why?


Answers:
author: Iain Dooley
body: [@Mario Arias Levinson](/t5/user/viewprofilepage/user-id/2979313) I'm sure there's some reason for it in the background, but is it the case that whole integers are "checked" and anything with a decimal is "not checked"? Or for example that a value of 0 indicates not checked and anything other than 0 indicates checked?
removed by mistake
Asked by Marvella Smith:

I removed a team member by mistake, instead of deactivating. Can I re-add the member back to our group?


Answers:
author: Raynard Rhodes
body: Is this a Jira Internal Group (The group was created within Jira) or is this a group coming from Active Directory?

Is the user removed out of Jira entirely? Is this an internal user or a user synced with AD/LDAP?

comments: author: Marvella Smith
body: coming from active directory. when i do a search for their name they are not found at all. Usually in deactivate, so that i can reactivate. but hit remove by mistake.
Can no longer create boards on trello
Asked by Billy:

Hello,

I am a free user of trello and I was under the impression that you can create an unlimited amount of boards for free.

When I go to create a new board, I am prompted to select a background for the board. I select my background and but I hit the create button to make the board, my mouse pointer turns to a mini circle with a slanted line through it. I am unable to create anymore boards.

Any advice?


Answers:
author: Marcos Dias Alves
body: When I start typing the board name the Create Board button turns green and is clickable.
Is there any ideal way to post the contact details of personnel involved in the Project?
Asked by Amit Pallath:

Details of personnel

Details of visit and meetings

I want to them to be demarcated separately instead of cards w.r.t. each Project.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Amit Pallath](/t5/user/viewprofilepage/user-id/2976381)One solution would be to have a separate board for personnel, and another one for visits and meetings, both separate from the project boards.
Turn notification emails off?
Asked by Henrik Hansen:

Hi

I hav set up a outlook add on and now I am receiving an email notification each time, I create a new card from outlook. How do i turn these notification emails off?

Thanks in advance!


Answers:
author: Henrik Hansen
body: Nope, that did?t not do the trick. I still get an email from trello, when i click the "add card to trello" app in outlook.

Watch is turned off

Send Email is set to - never


author: Iain Dooley
body: [@Henrik Hansen](/t5/user/viewprofilepage/user-id/2975209) if you're receiving a notification when creating a new card, that means that you have either subscribed to a list, or subscribed to a board. You can unsubscribe from those things, and you shouldn't receive a notification when you create a new card then:

<https://help.trello.com/article/799-watching-cards-lists-and-boards>


author: marc -Collabello--Phase Locked-
body: [@Henrik Hansen](/t5/user/viewprofilepage/user-id/2975209)you can change some notification settings, see <https://help.trello.com/article/793-receiving-trello-notifications> .
How can I add myself as a member to a card without automatically 'watching it'?
Asked by Dave Blank:

I would like to add myself to Cards as a way of showing that I created it and am responsible for it. But I do not want to watch them, as then I see it on my Android widget, which I do not want to. Can I please add myself to a card without automatically having the 'Watch' Feature activated.


Answers:
author: Iain Dooley
body: [@Dave Blank](/t5/user/viewprofilepage/user-id/2974437) I created an integration for Trello called Benko Board which (among other things) automatically unwatches any card you're added to on any board:

<https://trello.com/integrations/#benkoboard>

This makes the notifications dramatically more usable because you don't get flooded with notifications whenever someone sneezes within the vicinity of a card, you only get notified about being added, mentioned and removed from cards.

It has a bunch of other features too, you can see a video about it on the website.
Cannot create board on Trello
Asked by Andy von Busse:

I only have 8 boards, and am trying to create one more. However, I can't. The "create board" tab cannot be activated.

Anyone know the reason? I am on the free, personal, plan.


Answers:
author: Marcos Dias Alves
body: When I start typing the board name the Create Board button turns green and is clickable.

comments: author: Andy von Busse
body: Can't believe that was not obvious! Color me red for embarrassed.


author: Dweez607
body: Just had the same issue and this helped. Don't feel embarrassed, it totally wasn't intuitive. I've used Trello for years, but haven't used it much lately, and it seems there's been quite a few changes and not all seem to be for the better.


author: Iain Dooley
body: [@Andy von Busse](/t5/user/viewprofilepage/user-id/2847103) can you please post a screenshot? I'm not sure what you mean by "create board tab"

comments: author: Andy von Busse
body: ![Screenshot 2019-04-03 at 10.50.34 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/50383iCE8ED8F8F3EF75DB/image-size/large?v=v2&px=999 "Screenshot 2019-04-03 at 10.50.34 AM.png")

Here you go. Weird, I can do it from the Android app though.


author: Brenda Adams
body: I am having the same issue.
Some shortcuts on Mac and Chrome browser does not work anymore
Asked by Tums:

Hello,

I've just saw that some shortcuts does not work anymore on Chrome 73.0.3683.86 Mac OS.

Shortcuts that do not work :

- Search (Cmd + /)

- Archive the hovered card (a).

Shortcuts that work :

- Member (M)

- Link paste on hovered card (Cmd + v) shortcuts work.

Shortcuts work well on Firefox.

Does anyone have the same issue ?

Regards


Answers:
author: Tums
body: Hello [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

I just disabled all chrome extensions I have and tried again. It works.

I juste have to find which one is in conflict with trello shorcuts.

Thank you for your help.


author: Iain Dooley
body: [@Tums](/t5/user/viewprofilepage/user-id/2972069) I have seen a couple of reports regarding the c command not working for some on windows, not mac though. I'm not seeing the issue in either web or desktop apps, I suggest emailing support@trello.com


Tags: chrome

mac

shortcut
My closed boards have disappeared. Can anyone help?
Asked by Emma Page:

I use Trello. Well, I haven't used it for a few months but I've got Trello Gold. I closed a board last autumn that I want to reopen as the project is going to repeat. Problem is the link to Reopen Closed Boards is no longer on my Trello page. Is that board gone forever?

I have opened Trello on my desktop. I have followed their advice on how to reopen closed boards. The link is not there. Only a link to Open New Boards.


Answers:
author: Emma Page
body: Found it. As well as having the list of boards across the screen I have to again click on the Board tab top left and a list appears on the side. It's there. Because that list wasn't visible in the main view I couldn't find it.

Thanks for your help anyway!


author: Iain Dooley
body: [@Emma Page](/t5/user/viewprofilepage/user-id/2971727) can you please post a screenshot? I can see the "Reopen closed boards" link in my boards menu below create new board.

comments: author: Emma Page
body: I found it. It is not clear that you have to click on the top tab for Boards when you can see the boards in the main part of the screen. Thanks for trying to help.