youngmon/atlassian-qna huggingface dataset:
View progress by status field (JIRA Portfolio)?
Asked by Chris Mitchell:

*This question is in reference to Atlassian Documentation: [Status and progress tracking](https://confluence.atlassian.com/pages/viewpage.action?pageId=715263088)*

In addition to seeing the progress of an item based on it's resolution, is there a way to view progress by status field? (for example, what items are 'in test')


Answers:
author: Steven F Behnke
body: Yes there is! If you check out the**image2016-1-5 17:10:36.pnggear icon** in the corner, you can add/remove *select* fields. If you scroll down you can see **Issue Status** is an option.

image2016-1-5 17:9:23.png image2016-1-5 17:10:19.png  
[](https://community.atlassian.com/t5/Advanced-planning-questions/View-progress-by-status-field-JIRA-Portfolio/qaq-p/242096?attachment-id=9993){#link_1160dbd6d2f16a}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/3964/1/image2016-1-5%2017%3A9%3A23.png){#display_1160dbd6d2f16a_0}  
[](https://community.atlassian.com/t5/Advanced-planning-questions/View-progress-by-status-field-JIRA-Portfolio/qaq-p/242096?attachment-id=9994){#link_1160dbd6d2f16a_0}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/3964/2/image2016-1-5%2017%3A10%3A36.png){#display_1160dbd6d2f16a_2}  
[](https://community.atlassian.com/t5/Advanced-planning-questions/View-progress-by-status-field-JIRA-Portfolio/qaq-p/242096?attachment-id=9995){#link_1160dbd6d2f16a_1}  
[](/tnckb94959/attachments/tnckb94959/portfolio-for-jira-questions/3964/3/image2016-1-5%2017%3A10%3A19.png){#display_1160dbd6d2f16a_4}

comments: author: Oliver Welge
body: But it dooes not affect the progress at all, right? is there a chance to use the issue status as an indicator for the progress? otherwise all issues will used for the future planning whether finished or not.


Tags: advanced-roadmaps

report

status
Connection of Jira Portfolio to Jira Agile
Asked by J Erdmann:

I noticed, that when updating the plan, the effort of the jira issue changed as well. I was not expecting that. How can I prevent my issues changing, when updating a plan?


Answers:
author: Daniel Ireland
body: I believe you need to disable the estimate synchronisation setting in your plan configuration.

<https://confluence.atlassian.com/jiraportfolioserver/synchronization-settings-715263142.html> talks about how Update plan works, and it specifically mentions making sure that you have update estimates sync turned on. Assumption is that if you disable it, then you wont have this issue?


Tags: advanced-roadmaps

estimate

sync
What is the purpose of the Jira Portfolio stages and skills' percentages?
Asked by Ronny Hanssen:

*This question is in reference to Atlassian Documentation: [Understanding stages and skills](https://confluence.atlassian.com/pages/viewpage.action?pageId=715263663)*

The JIRA Portfolio adds the concept of percentages for the stages and skills, but the documentation doesn't explain how this impacts planning. I also see that for issues I can specify specific skills, but when doing that I will assign either story points or days/hours. So, why the percentages?


Answers:
author: Rita Lewitt
body: PS, the percentages are used as a default setting to break the estimate up across the skills. As I mentioned above, you can manipulate those values manually by changing them in the estimate field in the scope listing. (Assuming Portfolio 2.0)


author: Rita Lewitt
body: A suggestion is to customize the time allocated to that skill that is either not needed or doesn't need to be what % is defaulted to. In the Scope listing, add the Estimates column to the list. Then modify the allocations manually in the list. In this way I have been able to set a given skill to 0 and remove those errors if that skill is not needed.


author: AdilusBNC
body: Same question here, why do we always end up with the following error message: **Missing Skill for sub Task.**

Even if we have covered all the skills for our only stage by the teammates (virtual users), some of the Sub Tasks and corresponding Stories cannot me planned in the Portfolio because of that error.

The work around is to define one or more user with all the skills.

Why doesn't it accept to plan according to user availability based on the fact that our team does actually cover all the stage's skills?


Tags: advanced-roadmaps

documentation

jira
What package do i need due to overcharging?
Asked by Thebeastsaad:

Hi, I've just been charged ?90.41 for adding my partner on my workspace on 5 boards only , we both have premium trello so please let me know why this is and what package we can make work . It will only be me and her on boards. I am so confused here and this is ridiculous pricing. Can anyone advise me what I need to my partner can be on my workspace or we can Co share boards. There be me and partner on the board and put client will be the 3rd person.

Thank you

Saad


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Thebeastsaad](/t5/user/viewprofilepage/user-id/5439965)  

Welcome to the Atlassian Community.  

I get your frustration since this shouldn't happen on Premium.  

You can try to**invite your partner as a free guest** on only one Trello Board.

* A **free guest**is invited to a single board in a single workspace. (This might be the best option for you)
* A **billable guest** is a member of two or more boards. In this case, you will get billed at the same rate as normal Workspace members.

See if this support article on Board Guests in Trello can also help: <https://support.atlassian.com/trello/docs/board-guests/>  

If this doesn't help, I'd suggest contacting Trello support and creating a ticket about billing here: <https://trello.com/contact#/>  

Let us know how it goes,  

Michael
I have trello app on my phone. How do I use it on my laptop as well or Ipad?
Asked by Daniel Fabregas:

I have trello app on my phone. How do I use it on my laptop as well or even on I pad?


Answers:
author: Brant Schroeder
body: [@Daniel Fabregas](/t5/user/viewprofilepage/user-id/5439922) welcome to the Atlassian community

You can download the app for iPad or Mac to use on either device or you can use a web browser to access it as well.

* <https://apps.apple.com/us/app/trello/id1278508951?mt=12>
* <https://apps.apple.com/us/app/trello-organize-anything/id461504587>

comments: author: Brant Schroeder
body: [@Daniel Fabregas](/t5/user/viewprofilepage/user-id/5439922) can you accept this answer to help others?
Data Residency Options
Asked by Sharlynn Hill:

Hi! Is data residency in Canada offered for Trello and/or Jira subscriptions? I'm looking for project management software for small operational project implementations and task-management for less than 10 users. I'd like to know what options I have if my organization requires data residency within Canada. Thanks!!


Answers:
author: Brant Schroeder
body: [@Sharlynn Hill](/t5/user/viewprofilepage/user-id/4902866) here is Atlassian's KB on data residency <https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/>

comments: author: Sharlynn Hill
body: It doesn't look like Trello is a listed product for data residency. Does that mean Trello data must be stored on servers in the USA?


author: Brant Schroeder
body: [@Sharlynn Hill](/t5/user/viewprofilepage/user-id/4902866) sorry did a little more digging. In their operations and security <https://trello.com/legal/security> it states the following below. I highlighted in bold where the data is stored. It looks like it is currently stored in the US unfortunately.

### Data Centers and Location {#toc-hId-2114113403}

Trello production services are hosted on Amazon Web Services' ("AWS") EC2 platform. The physical servers are located in AWS's EC2 data centers. As of this date, AWS (i) has certifications for compliance with ISO/IEC 27001:2013, 27017:2015 and 27018:2014, (ii) is certified as a PCI DSS 3.2 Level 1 Service Provider, and (iii) undergoes SOC 1, SOC 2 and SOC 3 audits (with semi-annual reports). Additional details about AWS' compliance programs, including FedRAMP compliance, can be found at AWS' website.[1](https://trello.com/legal/security#footnote)

**All user content is stored within US regions of AWS.** Trello's production environment is hosted on an AWS EC2 platform. User content can also be found in Trello backups stored in S3.

We do not offer customers the option of hosting Trello on a private server, or to otherwise use Trello on a separate infrastructure.


Tags: data-residency
How to delete an invited user?
Asked by Ariel Lotersztein:

Hello! Fired employee. It figures as "invited" in all boards. How can I delete it? Thanks!


Answers:
author: Theodoro Reato
body: Hi Ariel,

Welcome to the community,

You need to remove the user from the board/Workspace.

The easiest way would be accessing the Workspace member section, checking for the user on the tabs Members and Guest, and removing them once you found their account:

![Screenshot 2024-02-28 at 3.03.28?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/309278iC42927F657956734/image-size/large?v=v2&px=999 "Screenshot 2024-02-28 at 3.03.28?PM.png")

If the user is a Workspace member, pay attention to the option to remove the users from the boards as well.

![Screenshot 2024-02-28 at 3.05.54?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/309280iF6127306455E9505/image-size/large?v=v2&px=999 "Screenshot 2024-02-28 at 3.05.54?PM.png")

These articles will help you as well:

- [Removing people from a Workspace](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/)

- [Removing a member from a board](https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/)
How do I see how much storage I've used?
Asked by Mojan Rogers:

Hello,

I am a premium user. I know Trello offers unlimited storage. However, I need to find out the amount of storage my current boards are using. Is there anywhere I can get that information?

Thank you.


Answers:
author: Theodoro Reato
body: Hi Majon,

Unfortunately, at this moment, there isn't such an option.

You can export your Workspace with the raw attachments to get all the information on the boards, including attachments. This will give you an idea of the size you're storing.

![Screenshot 2024-02-28 at 3.23.13?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/309283iFB43C519C8227F1D/image-size/large?v=v2&px=999 "Screenshot 2024-02-28 at 3.23.13?PM.png")

I hope that helps!
Power-up Links authorization doesn't work
Asked by Ademir Souza:

Hi. I'm trying to add the Links power-up on my board and it doesn't working. It keeps telling me "Authorize Links Power Up to continue". I've followed the instructions on <https://support.atlassian.com/trello/docs/troubleshooting-power-ups-not-loading/> and <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/> and nothing worked for me. I have others power-ups on my board, so it's not a problem with my network or browser. Tried to do on a incognito window, change the network, other browser, ..

Anyone with same problem can help me ?


Answers:
author: supplywell
body: Did you get a solution for this? I have the same issue.

comments: author: Alex G_
body: Hi [@supplywell](/t5/user/viewprofilepage/user-id/4522107)

When you click the "Authorize Links Power Up to continue" a new window should pop up, asking you to authorize Power-Up having access to your account. It might open in the background - please check. If not, make sure that your browser is not blocking it from opening.  

If this does not help, please write us at links_support@bulkactionspu.com, so we can offer you a more personalized support.


author: Alex G_
body: Hi [@Ademir Souza](/t5/user/viewprofilepage/user-id/4305218)

I got your email and sent you a reply.


Tags: authority

links
included teammembers premium account
Asked by melek:

Could you help me with the following:

When I have a Trello premium account, how many members are included in the price.

How many teammembers are included to work on the boards?

Or do I pay for each teammember to work with Trello?


Answers:
author: Luciana Munhoz
body: Hi Melek! Welcome to Trello community!

Let me clarify that for you. When upgrading to a paid plan like Standard or Premium, you're upgrading the Workspace (rather than the account). When you upgrade, all users that are considered billable go towards your monthly or annual bill.

Billable users in Standard and Premium include:  
- Member of the upgraded Workspace - either a normal member or a Workspace admin  
- [Multi-board guests](https://support.atlassian.com/trello/docs/multi-board-guests/) - users added to more than one board in the upgraded Workspace.

Non-billable users include:  
- Single-board guests - users that have been added to one board in the workspace - are not considered billable users. You can read more about how billing works with Standard and Premium here.

The features in the paid version are tied to the Workspace, meaning that any boards within that Workspace will be able to make use of the Premium features and all members in that Workspace or boards can make use of the features as well.  

You can check more details of how billing works with Trello Premium here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>  

<br />

Hope that helps clarify your questions.
I'm not getting any Trello email notifications
Asked by Brad:

I'm not getting any email notifications from Trello.

I set the frequency to instantly.

I have all my email notifications turned on and I'm watching a list on my board so it should be sending notifications when something changes within that list.

I also did a test with the Trello link just to see if it I can receive emails from Trello. The test worked fine, <https://trello.com/test_notifications> but still no email notifications from Trello.

Any help would be greatly appreciated.

Cheers,


Answers:
author: Nikola Perisic
body: Welcome to the community [@Brad](/t5/user/viewprofilepage/user-id/5439532) !

The reason is because your email is on the supression list on the Atlassian side. In order to solve this you would need to raise a support ticket for Atlassian to remove your email from the supression list.

<https://trello.com/contact#/>

comments: author: Brad
body: Thanks [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) for the reply.

<br />

I clicked on the link that you sent me, but when I click on account issues, the only options to pick from are trouble logging in, delete my account or update profile.

How can I contact them about my issue?


author: Brad
body: I just clicked on report a bug, and went from there to raise a support ticket. At least I now have a support ticket and they may be able to pass me onto someone that can help.

Thanks again [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)
cancel my account and no longer access
Asked by edenvaknin95:

i sign up with old mail via google " \*\*\*\*\*\*\*\*"

i deleted my mail and i not have access to this mail anymore.

they continue charge me on all my powerups.

how do i cancel this account and no longer get charge by them?

please help me i dont know what to do


Answers:
author: Sal
body: Hi, [@edenvaknin95](/t5/user/viewprofilepage/user-id/5439569)! As you're being charged for third-party Power-Ups associated with this email you deleted, you'll need to reach out to the developers of these Power-Ups individually and ask for assistance. If you remember which Power-Ups you used to have on your boards, you can find them and their direct support contact at this link: <https://trello.com/power-ups>. I hope this helps!
how do i add my website links on trello
Asked by Ali gohar:

I want to add my website link so that people can view more about me on my website how do I add that link please guide me on this.


Answers:
author: Sal
body: Hi [@Ali gohar](/t5/user/viewprofilepage/user-id/5439525)! You only need to copy and paste them on your cards, or while creating a new card. We have more details on this here: <https://support.atlassian.com/trello/docs/link-cards/>


author: Tymek Zapa?a _Colorful Budget_
body: [@Ali gohar](/t5/user/viewprofilepage/user-id/5439525)

Very common use case for displaying links to your website is [board ReadMe](https://trello.com/power-ups/5a2de0c41ae4a1537bb0055d/read-me), you can also check it out.
Is Pro For Trello still working?
Asked by Romina Rey:

I am starting a new board and none of the features I had before on my other boards nor on this new one are working. Is the extension not viable anymore? does anyone have any other suggestions for extensions that provide the same things that Pro For Trello did so that I may use that instead?


Answers:
author: Rosa M Fossi
body: [@Romina Rey](/t5/user/viewprofilepage/user-id/5439150) Hi Romina! I think it has been sunsetted. I just attempted to use it, and even tried to check out the saved link I had to the chrome extension store, and it resulted in a 404 ?

I did a little search and I think I found the same developer: [Trello Cards Optimizer](https://chromewebstore.google.com/detail/trello-cards-optimizer/ipbjjbpopodbnjbjnneakhcppdocpelg) (unless they swiped the logo from Pro for Trello) and was hoping it was a replacement, but it might just be part of the Pro suite from that since it's also deprecated ?

I'm going to give this one a try: [Strelloids](https://chromewebstore.google.com/detail/strelloids-trello-on-ster/modiglgpojgocbnehgegipohkfejddfo)

If you land on another good extension, please do share it with us.


author: Sal
body: Hi [@Romina Rey](/t5/user/viewprofilepage/user-id/5439150)! I don't know anything about this Chrome extension, but you might have some luck checking out the Chrome Web Store and see if any Chrome extension is available that gives you the same features this extension used to.
COMO EXCLUIR UMA LISTA
Asked by Paulo Tupinamb?:

QUERO EXCLUIR UMA LISTA SEM ARQUIVA?-LA


Answers:
author: Sal
body: Ol? [@Paulo Tupinamb?](/t5/user/viewprofilepage/user-id/4994828)! Atualmente n?o h? como excluir uma lista de um quadro. Voc? s? pode arquiv?-las no seu quadro. O que voc? pode fazer, como alternativa, ? mover a lista que voc? quer para um quadro tempor?rio, e depois disso, fechar o quadro e exclu?-lo. Isso ir? te permitir excluir a lista (ou listas) que voc? deseja. Espero ter te ajudado!

comments: author: Paulo Tupinamb?
body: Valeu a for?a! Thanks
Can't get back to Trello from Atlassian on the desktop app (PC)
Asked by Robyn Clissold:

Exhausting dealing with Atlassian whenever you have to. I had to log into Atlassian to check some permissions etc. I only use Atlassian for my Trello subscription (otherwise would stay as far away from Atlassian as humanly possible).

Anyway, my Trello desktop app is now stuck on "Atlassian Account" and there appears to be absolutely nothing I can do. I've contacted support (with a ticket) but no response. I added something to a similar chat yesterday but no response. So, trying this option now.

Basically when I launch the Trello desktop app, it now opens in "Atlassian Account". None of the tabs give any options to get back to Trello. There are 9 dots to the left of the Atlassian logo. If you press on that it gives you the option to use Atlassian or Trello. You click on Trello and it opens in the browser only!!! I've had this happen before (a couple of years ago) and swore NEVER to log into Atlassian again but sometimes you have to.

It's exhuasting, frustrating and time-consuming and there is absolutely NO HELP from Atlassian. Can anyone else offer some resolution?


Answers:
author: Lara
body: Hi Robyn,

It looks like our team member, Theo, helped you with this and [reinstalling the desktop app](https://support.atlassian.com/trello/docs/troubleshooting-for-the-desktop-app-windows-and-macos/) helped resolve things!

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Isabelle Bernardes
body: Hi guys. Instead of uninstalling it, on your windows go to settings \> apps \> trello \> restore.  
Gonna restore your app and logout from your atlassian account making your trello app go back to their "default". It's less boing than uninstalling it. Hope it helps...


author: tectokronos
body: Perhaps this helps: <https://community.atlassian.com/t5/Trello-questions/Re-Re-Trello-Windows-11-App/qaq-p/2677734/comment-id/92418#M92418>


author: Sal
body: Hi [@Robyn Clissold](/t5/user/viewprofilepage/user-id/1553201)! I see you've logged a ticket with us, and I'm sorry for the bad experience you had so far. I'll take that one up, and reply to you as soon as possible. I appreciate your understanding!
COMO DISPONIBILIZAR MEU QUADRO PARA TEMPLATE?
Asked by rebeca costa:

Eu criei um modelo de quadro e gostaria de deix?-lo dispon?vel como template, como devo fazer?


Answers:
author: Sal
body: Oi [@rebeca costa](/t5/user/viewprofilepage/user-id/5439047)! Caso tu queira converter o seu quadro para um quadro template, voc? pode seguir os passos em nosso artigo do suporte aqui: <https://support.atlassian.com/trello/docs/creating-template-boards/>

S? lembrando que esse recurso s? est? dispon?vel na assinatura Premium. Espero ter ajudado!
??? ??????? ???????? ???????? ,??? ?? ??? ???? ?????? ?? ??????
Asked by Oleksii Zadoiannyi:

?????? ????. ???? ????? ???????? ???????? ? ??????? ?? ????? ,? ?? ???? ?????? ??? ? ???? ??????. ????? ??????? ?????, ????????? ??????? ????????? ? ????. ??? ???? ?????, ??? ?? ?????? ???????????? ?? ??????? ??????? ???????? ??? ??????. ?????? ? ????????? . ???????, ???? ?? ????? ?????? ??????? ???????? ? ???? ???????

![IMAGE 2024-02-26 11_58_30.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308735iDF38EE4408F51490/image-size/large?v=v2&px=999 "IMAGE 2024-02-26 11_58_30.jpg")![IMAGE 2024-02-26 11_58_32.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/308734i5FC3D44043EFA748/image-size/large?v=v2&px=999 "IMAGE 2024-02-26 11_58_32.jpg")


Answers:
author: Oleksii Zadoiannyi
body: Hello. You misunderstood me a little. I want to create lists on the front of a card. This is only possible if you use the card name string. But it's not convenient. since the list merges into one line. And it doesn't matter if there are "completed" markers there. This could be as simple as a list of daily foods.


author: Sal
body: Hi [@Oleksii Zadoiannyi](/t5/user/viewprofilepage/user-id/5439023)! I'm unsure if I'm following you, but correct me if I'm wrong. You want to create lists on your board (for example, "To Do, "Doing", Done") by typing their names and pressing enter. Is that correct? Or did I misunderstand your question? Let me know!

comments: author: Oleksii Zadoiannyi
body: Hello. You misunderstood me a little. I want to create lists on the front of a card. This is only possible if you use the card name string. But it's not convenient. since the list merges into one line. And it doesn't matter if there are "completed" markers there. This could be as simple as a list of daily foods.