youngmon/atlassian-qna huggingface dataset:
Is anyone having issues with the Scope Changes report?
Asked by Ann Bouvier:

I have my top filter set to a Release Train, and the current Program Increment.

When I select a sprint, all I see is the progress circle, but never am I able to get any results. Are others seeing this same thing?

Where else am I able to see scope creep at the team level, at the sprint level?


Answers:
author: Tina Behers
body: Yes, Ann we are seeing this as well in our instance as well as several customer instances that we are helping to implement. This issue has been reported to the support team. I am sure they will correct as soon as possible!

As an alternative, may I suggest using the Program Increment Scope Change report instead of the team level, until they get this fixed.

Easy access is: Program Increments (Release) -\> More Actions -\> Scope Change Report

all the best -

Tina!

comments: author: Ann Bouvier
body: Thank you


author: Ann Bouvier
body: Is there any update on this? Is there a Bug number I can track?
Is there a way to do a mass update on owner.
Asked by Ann Bouvier:

I want to be able to move quite a few features from 1 owner to another owner. Is that possible to do in Jira Align as a bulk process?


Answers:
author: Tina Behers
body: Ann

Unfortunately, the mass update functionality via the UI (since the version 10 release) is a bit limited.

As a workaround I would suggest the following process:

Step

1) Filter the Feature grid page to the results you want (i.e. Filter by owner)

2) Export

3) update the owner - be sure to use the name EXACTLY as it is listed in Jira Align

4) Import those features back into Jira Align.

Happy Updating!

comments: author: Ann Bouvier
body: Thank you, I am always a little apprehensive to do any importing.


author: Shannon Wright
body: Not during a bulk operation within Align. The best option would be export the features, then update the Owner column and re-import.


author: Tina Behers
body: [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) Check out the new API 2.0 released recently! Our Cprime team has been building and testing update API functions to solve common update problems, like updating the owner on work items, bulk adding PIs, updating sprints, etc.

comments: author: Ann Bouvier
body: Thank you Tina, I will look into it.
How do I report off of 1 Sprint within a PI, and see the planned vs actual per teams on that train?
Asked by Ann Bouvier:

How do I report off of 1 Sprint within a PI, and see the planned vs actual per team on that train?

I would like to be able to analyze 1 trains worth of work (multiple teams on the train) for 1 sprint. And compare each teams planned versus actual.

I have used the Program Increment status report and can drill down to the team. But how to I get to the sprint. I want to be able to see all teams on a train, their planned versus actual in some table format. Is there something out there, and I just don't know how to filter it properly?


Answers:
author: Tina Behers
body: Ann

Assuming you mean you want to report on the sync sprint across multiple teams within the PI.

Use the M1 report to see each teams Planned V Delivered points, story count, defects (is you integrated BUGS) Objectives completed etc.

Team-\>Track-\>Sprint Metrics (M1)

Select Train \& PI

Happy Reporting!

comments: author: Ann Bouvier
body: Got it, thanks Tina
When we talk about Planned VS. Actual, what is the definition of Planned?
Asked by Ann Bouvier:

Does planned mean anything brought in to the sprint, before the end of the sprint? Or does Planned mean work in the sprint at the beginning of the sprint?

Is planned worked date based or rather sprint based?

If I start a sprint on 1/1 and it is a 2 week sprint, on 1/1 I have 20 story points.

On 1/4 I add 5 more story points (scope creep). Has the planned now changed from 20 to 25?

That added 5 points is now scope change.

At the end of the sprint I completed all 25 points. Is my planned versus actual equal?

Just not clear what Planned technically means for calculation purposes.


Answers:
author: Tom O'Connor
body: Here is great report for tracking planned versus actual.

* Planned Velocity = Sum of all **Level of Effort Points** on stories assigned to the selected team for each sprint on the report. LOE points are entered for stories via the story grid or a new story panel.
* Actual Velocity = Sum of all **Level of Effort Points** on accepted stories, for the selected team, for each sprint on the report. LOE points are entered for stories via the story grid or a new story panel.

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115004447448-10X-Velocity-by-Team-Trend->


author: Matt Magee
body: In Jira Align, and according to the 2017 Scrum Guide by Jeff Sutherland and Ken Schwaber, Planned Velocity is "What can be delivered... in the upcoming Sprint."

As a platform, Jira Align, baselines the total effort points in the sprint, at the time of sprint start.

Actual Points is the sum of effort points for all stories in the Accepted state, at the time of sprint close.

While it is not uncommon for teams to adjust, either up or down, the total story points during the sprint, the Actual Points by definition is the sum of the points for all stories in the accepted state at sprint close.

Thus the only time Planned VS. Actual are identical is when the sum of loaded points remains unchanged from sprint start to sprint end and all of those same stories are moved to the accepted state.


author: Rich Sparks
body: It is also very helpful to look at the Scope Change report. Scrum Masters and coaches can use this report to help teams get to a consistent velocity. That shows when teams are getting new work added into their sprints.

It happens (and the scope change report doesn't mean the same for a kanban team as it does a scrum team), but it is great to see if scope is getting added into the sprint on a regular basis. It is common to see stories get added a day or two after the start date for the sprint, but if you're seeing the story line jump around in a sprint, that's worth digging into.

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115003911708-10X-Scope-Changes>
Dashboard to view all tickets for multiple JIRAs and Confluences
Asked by anna.levin:

Hi,

I am looking for a solution that could connect to various platforms (DevStack, Cocoa,...) containing JIRA and Confluence tickets and can show all info/tickets on one Dashboard.

How many locations (e.g. DevStack, Cocoa,..... ) can be embedded into one dashboard?

Is there a possibility to manage/respond from that dashboard or is it purely for viewing?

Is there a possibility to add non-Atlassian Jira/Confluence tickets?

Many thanks,

Anna


Answers:
author: Peter Jessen
body: Hi [@anna.levin](/t5/user/viewprofilepage/user-id/3801211),

Jira Align is an enterprise agile platform, not a Jira/Confluence dashboard. There are currently no customizable dashboards in Jira Align of the type it appears you are looking for. It sounds like you are looking for something that supports more of a production support environment.

I'm also not sure what you mean by Confluence tickets, as Confluence is not a ticketing system. If you can provide more detail regarding the intended usage, I might be able to provide a better answer.

Regards,  
Peter


author: Peter Jessen
body: Hi [@anna.levin](/t5/user/viewprofilepage/user-id/3801211),

Thank you for your more detailed explanation.

It sounds like in your case you are using Jira and Confluence linked to the other systems not for agile development, but for production support or other non-agile purposes.

I can't give you a good solution. I can definitely state, in my opinion, this would not be a good use for Jira Align.

Hope that helps.

Regards,  
Peter


author: anna.levin
body: Hi Peter,

I will try to explain my need a bit better:

Currently, we are using Jira and Confluence which are linked to Devstck, Cocoa, Digiteq,.... It becomes very difficult to track all tasks and tickets that customers are placing in Jira/Confluence using their system (Cocoa/Devstack/....) and it happens that we are skipping one or the other task. Therefore I am looking for a solution that would align all Jiras and confluences and help tracking all these tickets and tasks.

Hope that makes my question clearer.

thanks,

Anna
Jira Sprint in Jira Align
Asked by Vandana Kurapati:

I thought sprints shows up only when it is active in Jira and have a story but that is not the case with all the teams. In some of the teams though the future sprints are not active in Jira it is showing up in Jira Align. Let me know when exactly sprints are seen in Jira Align


Answers:
author: Peter Jessen
body: Hi [@Vandana Kurapati](/t5/user/viewprofilepage/user-id/3716974) ,

Jira Align syncs all sprints (closed/active/future) from Jira based on the boards mapped to Jira Align in Administration -\> Jira Management -\> Jira Boards.

Jira Align will pull in all past, current, and future sprints based on the date from which you chose to sync data.

* For example, if you decide to sync the last year of data, then all closed sprints from all synced boards going back a year will be pulled in along with the current sprint and any future sprints already created in Jira.
* This allows for stories planned in future sprints to show in Jira Align in the correct sync sprint in places like the Program Board, the stories grid, Roadmaps, and others.
* PI Planning in Jira Align wouldn't be possible if Jira Align didn't sync with future sprints in Jira, because by default, all sprints being planned are in the future.

Here is an article from [@Tim Keyes](/t5/user/viewprofilepage/user-id/3033263) that explains the syncing:

* <https://community.atlassian.com/t5/Jira-Align-articles/Set-Up-PIs-and-Sync-Sprints-to-Align-Jira-Software-and-Jira/ba-p/1253495>

Here are some great articles related to sprints and the connector:

* <https://community.atlassian.com/t5/Jira-Align-articles/Jira-Align-and-Jira-Integration-Best-Practices-and-FAQs-Teams/ba-p/1257975>
* <https://community.atlassian.com/t5/Jira-Align-articles/Jira-and-Jira-Align-Integration-How-to-resolve-misaligned-future/ba-p/1258027>

Regards,  
Peter

comments: author: Vandana Kurapati
body: Thank you Peter


author: Peter Jessen
body: You are very welcome, [@Vandana Kurapati](/t5/user/viewprofilepage/user-id/3716974).
Can export Objectives along with correpsonding Key Results?
Asked by Danny_Wu:

Was able to export Objectives. Can export Objectives along with corresponding Key Results (work items too - product bundles, features tied to objective/key result)?


Answers:
author: Peter Jessen
body: Hi [@Danny_Wu](/t5/user/viewprofilepage/user-id/3794823) ,

As you saw in the export file created when exporting Objectives, Key Results do not export. You can see key results progress n multiple views. I recommend these two articles:

* <https://agilecrafthelp.zendesk.com/hc/en-us/articles/360019601434-10X-Create-and-Update-Key-Results>
* <https://agilecrafthelp.zendesk.com/hc/en-us/articles/360019601834-10X-Objectives-Tree>.

The following columns will export to the Objectives tab of the export template:

* ID
* Name
* Description
* Tier
* Release
* Program(s)
* Teams(s)
* Target Sync Sprint
* Owner
* Portfolio Ask
* Start/Initiation Date
* Target Completion
* Status
* Health
* Blocked
* Blocked Reason
* Category
* Theme
* Type
* Planned Value
* Delivered Value
* Notes
* Dependencies
* Epics
* Capabilities
* Features
* Risks
* Impediments

Regards,  
Peter

comments: author: Danny_Wu
body: Hi Peter - thanks for all your help! Much appreciated!
No Longer able to see export from the more actions button. Has something changed?
Asked by Ann Bouvier:

I am a Super Admin and I no longer see the export in the More Actions....Has something changed in the last few days? I was able to do this on February 27th 2020.

I have tried this for Initiatives, features and stories....


Answers:
author: Rich Sparks
body: See the most recent release notes. In order to separate some of the roles that the Super Admin had, there were additional configuration options.

And we had Export set to off by default because we weren't sure how many companies were using it.  
![Screen Shot 2020-03-02 at 5.51.04 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/85004iF327E16526ED58E8/image-size/large?v=v2&px=999 "Screen Shot 2020-03-02 at 5.51.04 PM.png")

comments: author: Tina Behers
body: [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) Be sure to check that this is toggled on for any other role that may need import/export in your environment.


author: Peter Jessen
body: Hi [@Ann Bouvier](/t5/user/viewprofilepage/user-id/2931766) ,

The Export functionality is working in other instances. I recommend you check the Roles settings to see if someone else turned it off.

The setting is located in Administration -\> Roles -\> Select Role (Super Admin for you) -\> ADDITIONAL OPTIONS -\> PERMISSIONS -\> Export Stories/Task/Features.

Alternatively, try clearing your cache.

Regards,  
Peter

comments: author: Ann Bouvier
body: Yup that was it [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143) Thanks for your help.
Upgrade Path from Standard to Enterprise
Asked by Richard Wilson _Jarow Digital_:

If a client installs Jira Align Standard is the upgrade to Jira Align Enterprise a simple feature toggle (managed by Atlassian) or do we need to migrate to a new instance? Ignoring Commercials.


Answers:
author: Peter Jessen
body: Hi [@Richard Wilson _Jarow Digital_](/t5/user/viewprofilepage/user-id/3543445) ,

The two versions are the same software. No need to install/migrate to a new instance in my experience (not unless something has changed in the very near past, at least).The difference is the licensing and the access to specific functionality, as you probably saw on the pricing page - <https://agilecraft.com/pricing>.

I would highly recommend you start with Enterprise, as in my experience clients quickly want the extra functionality due to the depth and breadth of quality strategic decision making enabled by the additional functionality in Enterprise. It's also my understanding that Enterprise comes with a test instance, whereas Standard does not.

I will defer to an Atlassian team member to add (or correct) any additional details around the licensing and the access to the different functionality.

Regards,  
Peter

comments: author: Tim Keyes
body: Hi [@Peter Jessen](/t5/user/viewprofilepage/user-id/3033143)

You are correct. It would be the same site and the same URL for user access. As [@Richard Wilson _Jarow Digital_](/t5/user/viewprofilepage/user-id/3543445) there is a Feature Toggle managed by Atlassian that controls the change over between the two packages. The major difference between the two packages is available System Role Permissions under Jira Align Admin \> Roles which controls access to Jira Align's various pages and reports.

Cheers!  
Tim


author: Richard Wilson _Jarow Digital_
body: thanks for the clarification [@Tim Keyes](/t5/user/viewprofilepage/user-id/3033263)


author: Richard Wilson _Jarow Digital_
body: Thanks Peter. Much appreciated.


Tags: upgrade
Jira Align Atlassian Strategy
Asked by Jenny Holderness:

All,

I remember listening to a few podcasts stating the intent of purchasing Agile craft was to expand and integrate closer with Jira. I can't find any references to product direction. Is there an updated product roadmap published? My company is trying to decide if keeping Jira Align is in our best interest.


Answers:
author: Caz
body: Hi [@Jenny Holderness](/t5/user/viewprofilepage/user-id/1263614) , integrating closer with Jira is still a key focus for Jira Align. The best way to learn more is to reach out to your TAM / Solution Architect or Customer Success Manager to set up a meeting to review our product roadmap.

In the meantime, is there a particular pain point your organization is currently experiencing with the Jira Align - Jira connector?

comments: author: Jenny Holderness
body: our main pain point is capacity and demand planning. We are evaluating if we need to purchase other tools. I am doing research in this community to see what others are doing. Also is there a way to export the Jira align data into other tools such as Tableau?


author: Caz
body: [@Jenny Holderness](/t5/user/viewprofilepage/user-id/1263614) we have some upcoming work around resource planning-- would you be willing to hop on a call with the Jira Align Product team so we can explore how your organization is currently handling these functions?


author: Jenny Holderness
body: Absolutely, Please send me an invite and I will ensure the proper folks are on the call


author: Andrew Marshall
body: [@Caz](/t5/user/viewprofilepage/user-id/3329580) if you have have time for a chat I'd love to talk about the Capacity and Resource Planning aspects of Jira Align. I'm looking to implement it at a second company and they've got slightly different requirements to the first one I worked at. Would like to know more about the roadmap and see if there are some report requests we could potentially get added to the backlog using existing data in there.
Jira Align Deliverable Page
Asked by Ian Carfagna:

How do you edit the Intake form on the deliverable "Intake" tab in Align?


Answers:
author: Shawn Kessler
body: Hi [@Ian Carfagna](/t5/user/viewprofilepage/user-id/110938)

Please reference the 2 Help Center articles linked below for information on creating Intake Sets and applying the form to an epic:

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115000091374-10X-Manage-Epics>

(see Intake section)

<https://agilecrafthelp.zendesk.com/hc/en-us/articles/115000370653-10X-Create-Intake-Sets>

-Shawn
Why does a dependency from another team turning my feature red on my teams release train board
Asked by Oleg Appassov:

Why does a dependency from another team shows turning my feature red on my teams release train board

![Screen Shot 2020-02-20 at 12.53.50 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/83836i3C042B0C866F78D7/image-size/large?v=v2&px=999 "Screen Shot 2020-02-20 at 12.53.50 PM.png")


Answers:
author: Peter Jessen
body: Hi [@Oleg Appassov](/t5/user/viewprofilepage/user-id/1247692) ,

Features are owned by programs/ARTS, not teams. If a dependency on a feature is at risk or committed to after it is needed, then the feature is at risk for all teams working on the feature.

The Committed By sprint is past/closed and the dependency hasn't been delivered, therefore the dependency and the related feature are red.

The team delivering the dependency could update the committed by sprint to the current sprint, assuming they will complete the work this sprint. That would change the dependency and the feature back to blue (in progress).

Regards,  
Peter

comments: author: Oleg Appassov
body: Got it, I guess I was hoping it would show that this feature is at risk for the team that has that outstanding dependency not necessarily other teams as well. I saw that it creates multiple features across each teams so I figured it would be smart enough to flag features only for that particular team but from the release train perspective I get it. Thank you Peter


author: PACKER, JASON
body: Sadly, this remains an open question in 2024 - the system is smart enough to put an instance of the feature on each team's swim lane, but not savvy enough to only mark it as a problem for the team that has the unmet dependency.
How I can show the due date for the sub-task on the subtask list?
Asked by ??????? ???????:

Hi.

I want to show a collum with the due date on the sub-task list. How I can do it?

![2020-02-18_21-22-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/83504i15D0CCAD9F5C0EE5/image-dimensions/642x396?v=v2 "2020-02-18_21-22-31.png")


Answers:
author: Peter Jessen
body: Hi [@??????? ???????](/t5/user/viewprofilepage/user-id/1009205) ,

This looks like you might have meant this question for the Jira community, not the Jira Align community.

Agile tasks do not have due dates. That is a waterfall mindset.

Jira Align is an agile platform and doesn't not support due dates on agile tasks, even though Jira sub-tasks which map to them have due date as a field.

In Jira you can go to the advanced search list view, search on the sub-tasks, and show the due date field to see the list.

Regards,  
Peter
Can Jira Align be integrated with 2 or more instnaces of Jira?
Asked by Vinay Sharma:

Is it possible to connect 2 or more Jira Instances (On-prem or Jira Cloud) to Jira Align? Is there any limitation on maximum number of Jira Instances, which can be integrated with 1 instance of Jira Align?


Answers:
author: Rich Sparks
body: Yes, you can connect Align to multiple Jira instances, whether they be Server, Data Center or Cloud versions.

In this case, you need a separate Jira connector for each instance you want to synchronize with Align. You can combine data from the multiple instances into one single program or view them all separately. I worked with one client that had an Agile Release Train with the teams spread across 3 separate Jira instances, each with their own security restrictions.

We used 3 Jira connectors to bring the data into a consolidated view, shown below.

![Screen Shot 2020-02-17 at 9.19.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/83312i88C76E2153D0F492/image-size/large?v=v2&px=999 "Screen Shot 2020-02-17 at 9.19.30 AM.png")

comments: author: Colin Weaver
body: For anyone reading this, please be aware the information is out of date and we no longer support connecting Jira Projects from two different Jira Connectors into a single Jira Align Program. This is because sync issues were frequently seen in such a configuration

EDIT: we do support 2 or more different Jira Instances connecting to different JA Programs with the Jira Connector you just can't connect them to the same JA program


author: Matthias Gaiser _K15t_
body: If you need such a solution, you may want to consider an [issue sync app](https://marketplace.atlassian.com/search?query=issue%20sync) which can sync all required issues into one instance and connect your Jira Align to that.


author: Rich Sparks
body: For folks who are interested in this question: back in 2020 when this question was asked, Jira Align did support programs in different instances. However, we found there could be data synchronization issues, especially because Jira does not support the *parent link*across different Jira instances.

Instead, the solution is to use an issue synchronization app as [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) suggests. In that case, you can set up a separate project to be included in the Jira Align program and use the synchronizer to take care of moving the data from the source into the copied version.

I will add an updated article to explain this and include diagrams.

**THIS IS VERY DIFFERENT FROM WHETHER JIRA ALIGN ALLOWS YOU TO CONNECT TO MULTIPLE INSTANCES!**

Jira Align definitely allows you to connect to multiple Jira instances. But there are special considerations that have to be addressed when a single Jira Align program/ART/Team of Teams has teams with data in different Jira instances.

comments: author: Matthias Gaiser _K15t_
body: Thank you for the clarification [@Rich Sparks](/t5/user/viewprofilepage/user-id/3113667). Let me know if you want to get some help or a review of the issue sync parts of your article.


Tags: jira-cloud

jira-software