youngmon/atlassian-qna huggingface dataset:
How can I prevent users from creating new pages just on space level?
Asked by thgmx:

Hi all,

I would like to prevent useres from creating new pages on space level, but they should have permission to create pages on lower levels like this:

```
??? space--+--pageA1--+--pageB11
? ? ? ? ?  |   ? ? ?? +--pageB12
           |              ...
           |
 ????????? +--pageA2--+--pageB21 ????????? |????????? +--pageB22
          ...              ...
```

Uses should not be able to create new pages "pageAx" but the should be able to create "pageBxy".

I tried *Page edit restriction* of the space's home page (users could create pages) and *Page add restriction* (users could not create the B pages). Can anybody help?

Best regards

Thomas


Answers:
author: Mirek
body: Hi [@thgmx](/t5/user/viewprofilepage/user-id/626014),

Hmm.. quick idea. Maybe create two spaces Space A (where user not be able to add new pages) and Space B (where users would be able to create new pages) and connect both with Include page macro.

On Space B you need to have similar structure but your parent pages would include links to all pageB pages. Someone from Space A only create pageA and add to it an include macro to Space B to specific tree (similar parent).. so basically as a result you open Space A go to pageA an you see links to all pageB related to pageA by child macro.

You ask users to create pages under Space B and links show up in Space A. It looks like content is actually create in one space but it physically separated but users would never create anything in SpaceA without permission.


Tags: confluence-server

permission

server
Generating relative link from confluence-content macro parameter.
Asked by Alex Fox:

I'm trying to use the confluence-content parameter to generate a link in a macro, but I'm running into a few issues. The main problem is that if the macro is referencing a page in the same space, the space key isn't returned by Confluence. This makes it extremely difficult to make an absolute url from the page name. Am I missing something obvious? I've found several questions related to this issue and most of them utilise a pagemanager javascript object quite cleverly but none of them seem to address the issue of a missing space key.

<br />

Thank you.


Answers:
author: Diego
body: Hello there Alex!

If you need the **Space Key** of the Space that you are currently in, you should be able to retrieve it with:

```
$space.key
```

This is considering that you are trying this in a **User Macro**. Further, is the thread you are speaking about this one:

**[Can I get a space key from a page ID in a user macro?](https://community.atlassian.com/t5/Answers-Developer-Questions/Can-I-get-a-space-key-from-a-page-ID-in-a-user-macro/qaq-p/565601)**

Further, would it be possible for you to share more details about the code you are writing:
> 1. Is this a **user macro?**
> 2. Are you trying to interact with Confluence using some kind of external API or language?

Please, do not disclose any sensitive information for everyone can see the content posted in the Community.

Let us know your thoughts!

comments: author: Alex Fox
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952), thanks for your reply.

I am writing a User Macro. At the moment it is just using standard velocity.

I have a field in my macro that is of type confluence-content but this just returns the plaintext name of the page when it finds a match from the user input. I want to generate a link from this result so I am using javascript to turn the result from that field into a link, **however**, if the page input into the confluence-content field is in the same space as the instance of the macro, Confluence does not return the space key, which means I can't build a link from this result. I've considered doing something like counting the amount of colons in the string to figure out if a space key is present but seeing as colons are semantically correct in a page title, this is not a reliable method.

What I need is a reliable method of getting a page name AND space key from the confluence-content field, even in the circumstance described above.

I hope I've explained my problem properly! Thank you.


Tags: atl-adm

confluence-server

server
Can we disable RB add-ons safely in confluence
Asked by DES Tools:

We have following service rocket plugins in our confluence and all are enabled -

Confluence version - 5.9.4

* **Composition - 5.1.1**
* **Confluence Conveyor - 1.2.1**
* **CustomWare Reporting - Core - 1.1.0**
* **Page Approval Plugin - 4.2.2**
* **Reporting - 6.8.1**
* **Scaffolding - 7.5.0**
* **Scaffolding Metadata Plugin - 8.1.0**
* **ServiceRocket Utility Library - 2.2.6**
* **RB Filtering - Confluence - 1.4.0**
* **RB Filtering - Core - 1.2.0**
* **RB Storage - Confluence - 5.5.0**
* **RB Storage - Core - 5.5.0**
* **RB Storage - Servlet - 5.5.0**
* **RB Supplier - Core - 1.3.0**
* **RB Support - Confluence - 5.4.0**
* **RB Support - Core - 1.4.0**

The question is -

1. whether we still need RB plugins when we already have servicerocket utility library 2.2.6 installed?
2. If the answer to above is No, Is it safe to remove these plugin?
3. Will there be any impact on existing data.

We request a confirmation from support before we make changes in production environment.

Thanks


Answers:
author: Sayed Bares [ServiceRocket]
body: DES Tools,

It is safe to remove all RB Libraries. However, I'd suggest you to update your Scaffolding to 8.3.0 which is the last compatible version for your Confluence. Because the current version you are using still needs **RB Storage Parameters** and **RB Supplier Confluence.**

As for the following plugins:

* **CustomWare Reporting - Core - 1.1.0**
* **Scaffolding Metadata Plugin - 8.1.0**

You don't need them either, uninstall them and let us know how it goes.

comments: author: DES Tools
body: Thanks for the confirmation Sayed


author: sayed bares
body: You're most welcome.

Feel free to contact our [support](https://success.servicerocket.com/support/servicedesk/customer/portal/3/create/45) if you need any further assistance, we'd be more than happy to help.


author: Mirek
body: Please take a look on this page and I hope you would get all of your answers :)

<https://docs.servicerocket.com/support/knowledge-base/servicerocket-add-on-dependencies>

comments: author: DES Tools
body: Thanks Mirek, This page is helpful.

So, as per this page we can't remove RB plugins as we are using Scaffolding 7.5.0

Also, this page does not say anything about the following -

* **CustomWare Reporting - Core - 1.1.0**
* **Scaffolding Metadata Plugin - 8.1.0**

Any Idea?


author: Jositz, Michael (Allianz SE)
body: I also checked if Scaffolding still has dependencies. Therefor I uninstalled all Plugins in our Test stage and the installed Scaffolding 8.20.2. This resulted in automatically getting "ServiceRocket Utility Library" in version 2.5.1 installed.

So it seems Scaffolding still depends on one plugin and installs it automatically.


Tags: atlassian-marketplace

confluence-app

confluence-server

servicerocket
how do I reactivate license after paying license extention in confluence interface?
Asked by uriel rosen:

I have reactivated my license , please instruct me how to enter the new license detail in the system

Confluence (Server) 10 Users: Starter License  
- Support Entitlement Number: SEN-13086306  
- Licensed To: Weizmann Institute of science  
- Support Period: 01 Jan 2019 - 01 Jan 2020

my email is

\[redacted\]


Answers:
author: Shannon S
body: Uriel,

I've removed your email from your original post for your security.

You can update your license either via the UI, or manually, through the confluence.cfg.xml file:

* [Managing your Confluence License](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html)
* [How to Change the Confluence License in confluence.cfg.xml](https://confluence.atlassian.com/confkb/how-to-change-the-confluence-license-in-confluence-cfg-xml-720405151.html)

Let us know if you have any trouble.

Regards,

Shannon

comments: author: uriel rosen
body: hi ,

I Iooked at the instructions but the SEN-13086306 isn't valid , I need some serial number ,

should this be a new serial number given by you ?

should I send you the invoice ?


author: Shannon S
body: Uriel,

Your license key can be found from [my.atlassian.com.](https://my.atlassian.com) I think this is what you're referring to when you say you need a serial number.

For more details have a look at [Viewing and Updating Your Product Licenses Details](https://confluence.atlassian.com/display/CUST/Viewing+and+Updating+Your+Product+Licenses+Details) under **Locate, copy, and enter your license key.**

There is no license that I can see that is associated with your email address, but I can tell you the SEN you provided is currently valid through 01 Jan 2020. You will need to ask the primary billing contact for your company to login and obtain the license key for you.

Regards,

Shannon


Tags: confluence-server

server
Integrating tasks report in meeting notes that is readable in edit mode
Asked by Tonius:

Right now the task reports macro works well in displaying tasks with various filters in meeting notes. But this works only when viewing the published page. But in edit mode the macro does not display any tasks.

Background:

We have recurring meetings and use the tasks report macro to include all non checked tasks from previous meetings in each new meeting note. We can see these tasks only on the published page and not during the meeting while in edit mode. So when we want to see the open tasks during the meeting we have to switch to another browser tab with the published page to see the tasks report's output.

This functionality is essential for us in our meetings. Is there any solution for this? Maybe with an add-an or a custom macro? Or are we maybe missing something and there is a different approach to holding meetings that we haven't seen?

We are thinking of moving to a higher user number with our organization both with Confluence and Jira, but before upgrading our license, this needs to be solved.

Thank you for your help!


Answers:
author: Shannon S
body: Hello Antonius,

Within Confluence this is not possible. We had a feature request for it in the past, but it is closed as we do not have plans to implement it in the near future.

* [CONFSERVER-24889](https://jira.atlassian.com/browse/CONFSERVER-24889) *Display the full list of macro parameters in the View Source and Edit views of a page*

It may be something that's possible with a [Marketplace add-on](https://marketplace.atlassian.com/search?product=confluence&query=tasks) or a [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html). I'm including your question in the Marketplace collection here in case other users might be aware of an add-on that could help you with that.

Regards,

Shannon


Tags: atlassian-marketplace

confluence-server

task-report-macro
Space Tools Button Missing
Asked by Norm Couturier:

I have been creating and managing several spaced for projects we are working on for the last 2 months since I set up Confluence

A couple of days ago, I noticed the Space Tools button is now missing from the bottom of the side menu for all spaces.

I am the Admin and I am using the Default template - I have not changed any of these.

I have checked site permissions and space permissions - all permissions are still granted to me. I am the Confluence site admin.

Any ideas on a workflow to start troubleshooting this?

Thanks - Norm


Answers:
author: Shannon S
body: Hello Norm,

I believe it's called **Space Settings** now. When I navigate to that section, I have the same options as I did in Space Tools.

* [Customize Your Space](https://confluence.atlassian.com/confcloud/customize-your-space-724764768.html) - for more details.

Could you try that and if you don't find what you're looking for, let me know which feature in Space Tools specifically you are trying to use?

Regards,

Shannon

comments: author: Norm Couturier
body: Shannon, Thanks for the reply.

In my "Space Settings", I still do not get the same tools as I had with Space tools - I do not get any ability to make changes to the sidebar layout.

The only thing I can edit are the "Space Shortcuts", by hovering next to its heading.

![Screen Shot 2019-01-30 at 11.50.14 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44102iC3A5DAD83DE7D3DB/image-size/large?v=v2&px=999 "Screen Shot 2019-01-30 at 11.50.14 AM.png")![Screen Shot 2019-01-30 at 11.46.18 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44103iCB55F8FC8886F534/image-size/large?v=v2&px=999 "Screen Shot 2019-01-30 at 11.46.18 AM.png")


author: Shannon S
body: Norm,

Both the change from Space Tools to Space Settings and the removal of options to modify the theme of the sidebar went away about a year ago with the addition of the new Confluence look.

Can you tell me what you needed to change on the sidebar? If you weren't looking to modify the theme, perhaps there is another workaround.

Regards,

Shannon


author: Norm Couturier
body: Shannon, Thanks again for your info.

At this moment, I am simply looking to remove some of the sub-menu options from the "Pages" section of the Sidebar (ex: "Decision Log", "Product Requirements", and "File Lists"), as they are not need for some of the projects.

Cheers,

Norm


author: Shannon S
body: Norm,

I believe you're referring to the space shortcuts section, for example:

![Screen Shot 2019-01-31 at 3.26.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44212i22389BD80194A5F1/image-dimensions/331x281?v=v2 "Screen Shot 2019-01-31 at 3.26.26 PM.png")

If I click the pencil icon there, it gives me the option to delete the shortcut:

![Screen Shot 2019-01-31 at 3.26.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44213iEA0A48963D85DB15/image-dimensions/522x400?v=v2 "Screen Shot 2019-01-31 at 3.26.34 PM.png")

Can you have a look and let me know if you see the same?

Shannon


Tags: cloud

confluence-cloud
Jira JSD Cloud with local Confluence
Asked by Matthias Flesch?tz:

Hi everybody,

for different reasons our Jira instance is cloud based.

We also have some internal confluence server available.

I would like to have the Knowledge Base feature link to my *local* Confluence (all users have access when browsing or editing Jira issues).

I couldn't figure out how...Jira always wanted to let me test Confluence cloud...

Best,

Matthias


Answers:
author: Diego
body: Hello there Matthias!

As of today, it is **not possible** to link **JSD Cloud to Confluence Server.** There is a blogpost for JSD that takes on this aspect:

**[Knowledge bases must be on the same domain as your service desk](https://confluence.atlassian.com/servicedeskcloud/blog/2017/12/knowledge-bases-must-be-on-the-same-domain-as-your-service-desk?_ga=2.11983804.967437858.1548678118-1770418407.1541684782)**

There, it reads:
> We're changing how**Jira Service Desk** links to **Confluence**, and your service desk's knowledge base might be affected.
>
> On 7 March, 2018, Jira Service Desk Cloud will no longer support links to:
>
> * **Confluence Server**
> * Confluence Cloud spaces hosted on a different domain
>
> Why?
>
> This change will help us improve how Jira Service Desk and Confluence integrate, and deliver you new knowledge base goodies in the future.

Let us know your thoughts on this!

comments: author: Matthias Flesch?tz
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952)

thanks to point that out...although I dont like the answer content-wise ;-)

Best,  
Matthias


Tags: confluence-server

jira-cloud
Starting up problems with Confluence
Asked by Marta Finazzi:

Hi,

I cannot start up Confluence because of internal problems, I guess. Every time I try to connect, it appears this warning message:

"Non Clustered Confluence: Database is being updated by another Confluence instance".

Can you give me more information about this? Is it an internal problem? And if so, is it going to be fixed soon?

Thanks in advance,

Marta


Answers:
author: Sloan
body: Hi Marta

First of all, welcome to the Atlassian Community! :)

This error points to the database possibly being connected to other applications (i.e. another Confluence Server). Could that be possible?

Or maybe the database is read only, in another state not compatible with Confluence or corrupted.

If you are on Confluence Data Center check out [Confluence will not start due to fatal error in Confluence cluster](https://confluence.atlassian.com/confkb/confluence-will-not-start-due-to-fatal-error-in-confluence-cluster-179439771.html).

Else I suggest you check the logs of your DB and see if you can find anything unusual. If you are not the database admin of your organization contact them and ask them to investigate.

Cheers  
Nick
Confluence "This site is already taken."
Asked by wessel braakman:

Hi,

I wanted to create a confluence space, but it states the name of my company is already taken. When I navigate to the address (\<name of company\>.atlassian.net) I don't see any site. Is it possible to check if this site is in use, and if not to open it up for me?

Rg,

Wessel


Answers:
author: anshu02
body: Hi [@wessel braakman](/t5/user/viewprofilepage/user-id/2633318)

So what i understood from your question is you want to have a Confluence site with your company name like: (\<name of company\>.atlassian.net).

I would recommend reaching out directly to Atlassian Cloud Support team as per their contact form: <https://support.atlassian.com/contact>

Thanks !

comments: author: wessel braakman
body: Hi [@anshu02](/t5/user/viewprofilepage/user-id/1150213),

This is indeed what I'm trying to do. I will contact Atlassian support and see if they can do anything for me. Thanks!

EDIT:

Really weird though. When I try to contact them I thought I'd add the URL I'm looking to claim.. says this; And if I don't add an URL it says it will take longer for my request to be looked at.. Any tips??

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/43893i1D87CBBD8A1BCE58/image-dimensions/409x192?v=v2 "image.png")


author: anshu02
body: ohh, I am not sure but i have found one questions which i think might help you,

Please check the link, you can also raise a ticket and even can drop a comment here and can wait for atlassian team to get back to you.

[Confluence "This site is already taken."](https://community.atlassian.com/t5/Confluence-questions/Confluence-quot-This-site-is-already-taken-quot/qaq-p/652347)


author: Andy - PTC Redundant
body: Hey [@wessel braakman](/t5/user/viewprofilepage/user-id/2633318)

This one is SUPER irritating... instead of archiving an old Space so that people can see it once existed, someone has just permanently deleted it :(

Your Admin will be able to see it however there is no option to completely eradicate it from the system and use the name again... unless developers get into the nitty gritty of the programming and remove it.

Recommend you just give it a new naming!

comments: author: wessel braakman
body: [@Andy - PTC Redundant](/t5/user/viewprofilepage/user-id/1182002) thanks for your reply.

I guess I wasn't completely clear when asking my question, but [@anshu02](/t5/user/viewprofilepage/user-id/1150213) described what I was trying to do accurately. I'm going to contact atlassian support :)


author: Andy - PTC Redundant
body: Excellent [@wessel braakman](/t5/user/viewprofilepage/user-id/2633318)! Glad to hear you have been helped out. Good luck ! ??
Can I search in two Confluence instances at once?
Asked by ben gold:

I'm already using Confluence as my KB for Customer Success, with loads of troubleshooting articles.

I'm considering moving my documentation over to Confluence as well. For obvious reasons of cost, the way I'd like to implement it is with two Confluence instances: One stripped down with the minimum of add-ons for Customer Success, one souped up with the maximum of add-ons for Documentation.

But I can't do this if there's no way to search in one place within both instances. Any ideas how this can be affected?


Answers:
author: Boris Georgiev [Appfire]
body: Seems like currently there's no a simple solution to do than unless you decide to implement something custom via the REST API.

There a lot of discussion related to this case e.g. <https://community.atlassian.com/t5/Confluence-questions/Linking-two-discrete-Confluence-Instances/qaq-p/206944>

Cheers,

Boris

comments: author: ben gold
body: Thanks Boris.
Cannot click "Insert" in Jira issue/filter Macro
Asked by K?vin NL:

Hi! We encountered a problem when using confluence. The version of the confluence server that our team use is 6.11. When we tried to use the **JIRA issue/filter Macro** to insert a JIRA link on a confluence page, we couldn't always click the **Insert** button, even though we filtered out the JIRA issue. Please see the example picture.

![Insert.PNG](/t5/image/serverpage/image-id/43875iD2AAB92C561C5956/image-size/large?v=v2&px=999 "Insert.PNG")


Answers:
author: Moses Thomas
body: [@K?vin NL](/t5/user/viewprofilepage/user-id/2214366)Try with filter/ JQL or search if it works then it could be a bug using issue Key, and also try to completely clear browser cached and use other web browser other than the once you are currently using and see the out come.


Tags: confluence-server

server
Can Confluence every time send notification email? (without batched notification)
Asked by KRAFTON Inc.:

Hi,

I use Confluence server.

Confluence notification email delayed 2\~6 hours .

- Team Calendar update notification email : work good

- Content and comment deleted notification email : work good

- Update page, update comment, new page, new comment, mentioned : delayed

I think a problem 'batched notification'.

So, can I configure notification email without batched notification?


Answers:
author: Shannon S
body: Hello,

It's not possible to disable, but you can decrease the time in [Scheduled Jobs](https://confluence.atlassian.com/doc/scheduled-jobs-96567525.html) (see **Send batched notifications**.)

From that page in Confluence, you can also see when the notifications were last sent, and compare it to your email headers on one of the notifications.

If the time on the email header is much later, then it may be an issue on the email server itself.

Regards,

Shannon

comments: author: KRAFTON Inc.
body: Thank you for reply.

I checked mail header and compare update Confluence page.

That was 2\~6 hours.

Update Team Calendar and deleted notification in mail queue.

But can't find batched notifications.

Can I see batched notification mail queue?


author: Shannon S
body: Hello,

You need to go to **Scheduled Jobs** and look for **Send batched notifications**. This is what I am asking you to compare, not the time of the Confluence updates. I included a link to the article in our documentation about this feature.

From this page, you will be able to see what time the batched notifications were sent out, and compare to your mail headers.

Regards,

Shannon


Tags: confluence-server

server

team-calendars-for-confluence
how to make confluence page redirect by user
Asked by ???:

hi, everyone , now my company have Japanese and american , I have already created two spaces ,one for Japanese and the other one for American , but how can I make that when Japanese user login , them can jump to the Japanese space directly and automatic , when american user login . them jump to american space . thank you


Answers:
author: Ollie Guan
body: Hi [@???](/t5/user/viewprofilepage/user-id/2632266),

After logging in for the first time, users can configure the default access space by themselves.

![page.png](https://community.atlassian.com/t5/image/serverpage/image-id/43892i52E06966716B3BC8/image-dimensions/613x318?v=v2 "page.png")


Tags: confluence-server

server