youngmon/atlassian-qna huggingface dataset:
Can Jira Align be configured to support and report on "sub-products" or subsets of a product?
Asked by Derwin Roland:

I guess a better description is a component of a product. We have work targeted at the component level but as far as I know, there is no way to report on that data in Jira Align. You have to report on the product as a whole.


Answers:
author: Sam Tsubota
body: [@Derwin Roland](/t5/user/viewprofilepage/user-id/3933912) You can assign a product to a parent product in the product details. There is very limited reporting for products. Reporting for products in Jira Align is limited. The Product Room can be viewed by child products and the Progress By Product report displays the parent product and the child products. Jira Align Enterprise Insights is a good option that will enable you to create your own reports using the Jira Align data with a BI tool like Tableau or Power BI. The Product table in Enterprise Insights has the data that is entered in the Product details screen. If you are interested in Enterprise Insights, your Atlassian Enterprise Advocate can assist you with that.

![Parent Product.png](https://community.atlassian.com/t5/image/serverpage/image-id/146047i47A156E2A50F36F0/image-dimensions/411x362?v=v2 "Parent Product.png")


author: Jessica Piikkila
body: Hi Derwin,

If you are wanting to track the sub-product at the feature level, you can try leveraging the functional area OTB (Out Of Box) field. Considerations for using Functional area are that this is a single select field, it is a program specific definition, can be managed by non-admins and it is available for selection in the global config bar. If you are looking for a cross portfolio wide field where the sub-product listings are maintained by the admin, your best bet might be a custom field (unless of course the product field is an open option here).
Category field in Defect is not getting exported
Asked by Saranya Muthusamy:

Hi,

In JIRA Align, while creating a Defect, "Category" is a mandatory field to fill but when i tried to export the defects, this field is missing in the exported CSV files.

Can someone help here how to see/get the category field in the exported report?

Thanks,

Saranya.


Answers:
author: Tom O'Connor
body: [@Saranya Muthusamy](/t5/user/viewprofilepage/user-id/4284691) a bug was opened on May 28th for this same issue you are having. You can add yourself as a watcher on the bug. [https://jira.atlassian.com/browse/JIRAALIGN-3231](https://jira.atlassian.com/browse/JIRAALIGN-3231?)


Tags: cloud
Why do Risks in Jira Align require Owner and Resolution Method?
Asked by Lisa Schliker:

Our standard process during PI planning is to capture PI risks during the ceremony and then ROAM the risks at the end of the ceremony. Jira Align forces you to populate the **Owner** field and the **Resolution Method** field.

The program may not know the Owner and Resolution Method when the Risk is created, so this is going to be a challenge as our teams identify risks. Would be better if these two values could be populated when ROAMing the Risks for the PI.

![Risks.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/146650i7459D22B06DDCA44/image-dimensions/440x373?v=v2 "Risks.GIF")


Answers:
author: Allan Maxwell
body: I did a quick check and neither of those fields can be made optional for Risk.

One option is to assign the Risk to the RTE or some other role that is frequently reviewing Risks. You could assign the "Owned" Resolution Method, keeping in mind that the goal is usually to move it to one of the other status ...Resolved, Accepted or Mitigated during the Program Increment.


author: Tina Behers
body: [@Lisa Schliker](/t5/user/viewprofilepage/user-id/4377284)

Jira Aligned uses the ROAM model for risk management. Based on which state you select, certain fields are required. i.e. owner field when OWNED; Resolution field when RESOLVED, etc.

This is a fairly common and standard requirement for risk management. Regardless of the method you are using...

For one to say a risk is owned and have no one assigned as the owner, means it will, in all likelihood be ignored. (much as they were doomed to the multiline spreadsheet versions of "Risk Registers" for years) :)

Likewise, to mark a risk as mitigated and not enter a description of how it was mitigated dooms the teams to repeating the same work to mitigate similar risks in the future...

The controls in Jira Align requiring those fields are there, much like other controls in Jira Align, to reinforce good practices.

Most organizations, upon beginning their use of Jira Align, struggle with the Owned status. Given that many risks are identified during PI/Quarterly Planning and the identifier, does not know to whom it should be assigned. A good Agile at Scale practice, if this is the case, is to assign the Risks to the RTE or the PM based on some predetermined 'ground rules' e.g. RTE will be assigned default owner for technical risks when the true owner cannot be identified during PI Planning. The Product Manager will be assigned as the default owner for non technical/business related or product specific risks when the "true" owner cannot be identified during PI Planning.

This ensures the Risk will not "get lost" and ultimately get assigned to someone to accept, mitigate or resolve.

Hope this helps

Tina

PS IME - the "default" owners (RTE/PM) generally find the real owner within days of the PI completion, if not before.

comments: author: Tina Behers
body: a very concise write up on ROAM can be found here... <https://kendis.io/risks-management/managing-risks-roam/>


Tags: risk
Is there a way to map Jira Defect fields to Jira Align Defect fields ?
Asked by Hina Tufail:

Hi there,

We are using "Bug" issue type with Jira Software within several teams. We had already implemented in Jira Software multi-line fields such as "Expected result", "Observed result", "Root cause"... And I see similar fields within the Jira Align Defect object, which sounds great to me.

But thing is I cannot manage to find if there is a way to map those jira fields to these jira align fields ? I do not see anything below the Jira Setup.

Any help/guidance would be greatly appreciated.


Answers:
author: Sam Tsubota
body: [@Hina Tufail](/t5/user/viewprofilepage/user-id/1554506) There are limited fields that sync between a Jira Bug and a Jira Align Defect work item. The [Jira Data Synchronization](https://help.jiraalign.com/hc/en-us/articles/115000088393-10X-Jira-Data-Synchronization?mobile_site=true) article on the Jira Align knowledge base has a table that provides a list of fields that sync between Jira Bug and a Jira Align defect. The fields that you referenced cannot be mapped to a Jira Align defect.

comments: author: Hina Tufail
body: [@Sam Tsubota](/t5/user/viewprofilepage/user-id/3702905) Thank you ! Very clear ! As there are several fields in Jira Align such as Steps To Reproduce ; it could be good if this can be mapped from Jira to Jira Align, as defects are mostly used/treated in jira by the teams. Could this be a suggestion for the future ?


author: Sam Tsubota
body: [@Hina Tufail](/t5/user/viewprofilepage/user-id/1554506) You can submit ideas for enhancements through the [Jira Align idea portal](https://internal.jiraalign.com/ideaZone/ideas?FirstTime=True&GroupSection=3pq6sogi "Jira Align ideation portal"). You will need to click Register on the login to create a login and once approved you can submit an idea. There is a [community article](https://community.atlassian.com/t5/Jira-Align-articles/A-guide-to-Jira-Align-s-Ideation-portal/ba-p/1309475 "A guide to Jira Align's Ideation portal") written by the Jira Align product team that explains how to submit an idea.


author: Hina Tufail
body: Allright [@Sam Tsubota](/t5/user/viewprofilepage/user-id/3702905) :) thanks !


author: Tina Behers
body: [@Hina Tufail](/t5/user/viewprofilepage/user-id/1554506) IF you have a good API developer, you can leverage the Jira Align API to add this data for syncing via a custom API.

See the JA API documentation for more details: https://\<yoursite-url\>/rest/align/api/docs/index.html


Tags: cloud
Is the Free Plan good for certifications?
Asked by Gabriel L Storm:

Another newb question. I've always used Jira Software through work, never purchased it myself. So now I see there is a free plan available. Is this good enough to use as a practice space when working towards ACP-620?


Answers:
author: Sedera Randria
body: Hi [@Gabriel L Storm](/t5/user/viewprofilepage/user-id/4413402)

ACP-620 pack includes a training course + a lab workbook + an access to an Atlassian lab. That was enough for me to clear the exam.

Investing time to play with Jira Cloud (free plan) and get more experience, is certainly a plus. Enjoy your learning :-)

comments: author: Gabriel L Storm
body: Thanks. I appreciate the response. Just trying to figure out how things work around here. :)
Why does Program Allocation report show the same number for both points planned and points accepted?
Asked by Jay Michael:

I have 8 teams in total and they are all showing up on the program allocation report. Unfortunately for each of the last 5 sprints for everyone of my 8 teams, the points planned shows the same as my points accepted.

Is this how its supposed to work? Is this how it works for all of the users? If so what's the point? I would expect that it show the points planned and points accepted similar to how it shows in Jira velocity chart. Currently the points accepted corresponds to that in Jira. But the points planned is the same as the points accepted. And No... All the 8 teams did not complete all the stories that they took in exactly over the period of 6 sprints!!!

Any ideas?


Answers:
author: Tom O'Connor
body: [@Jay Michael](/t5/user/viewprofilepage/user-id/4351520) the simple answer is because your Avg Team Velocity is 0. The Avg Team Velocity is calculated on the last 5 CLOSED Sprints. If the Sprints are not closed, then you will not get a team velocity.

The more complex answer is how this report is using data from Jira and the sprint information that comes over through the integration. Let's say the team planned 25 story points of work for the sprint, but only accepted 20 story points. The report should be 25 planned and 20 accepted. In Jira when you close the sprint and move the incomplete stories to another sprint (versus pushing it to the backlog first), the planned points that Jira sends for the current sprint to JA is 20. So now the report shows 20 planned and 20 accepted.

There are some other views such as backlog sprint view and the team coaching report that may show planned story points at the beginning of the iteration. We are having conversations internally on how to best use this type of report and the data that drives it.


Tags: cloud
What permission allows user to do features/capabilities estimation?
Asked by sachin gangam:

Hello All,  

I am trying to find the setting that will allow RTEs to estimate features/capabilities from backlog view. I tried going through all the permissions but I can't seem to find any. Currently RTEs have "Estimation" option, but when they click on it. it takes them to "oops you need more permissions" page.  

Appreciate your help.   

![Capture.PNG](/t5/image/serverpage/image-id/145350i714E5D26554449A5/image-size/large?v=v2&px=999 "Capture.PNG")  

<br />

Thank you,  
Sachin.


Answers:
author: Mark Cruth
body: Hi [@sachin gangam](/t5/user/viewprofilepage/user-id/4194110) !

For the System Role assigned to the RTEs, make sure that the "Estimation" toggle is on under the **TEAM** \> **Manage** section (it has to be on at the team level to allow access to the page, even though it's program level functionality).

![Screen Shot 2021-05-28 at 10.40.46 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/145361i36CA59F04CC7F225/image-dimensions/398x384?v=v2 "Screen Shot 2021-05-28 at 10.40.46 AM.png")

comments: author: sachin gangam
body: Awesome! Thanks [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064)

Also, our Product Manager mentioned she can't change a Program Increment on a feature. She thought maybe she needed to change the capability first and then follow the hierarchy but she can't change the capability either. Can you please help me which toggle needs to be turned on to enable PMs to add PIs to the features?


author: Mark Cruth
body: [@sachin gangam](/t5/user/viewprofilepage/user-id/4194110) - which view can your Product Manager not update the Program Increment on? Is the work item itself? If you can send a screenshot that would help us troubleshoot :-)


author: sachin gangam
body: Yes, this is in the work item itself. As a super admin seems like I can't edit the PI too. I only see "unassigned backlog" in the dropdown.  

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/145365i01DD2F90CCB0982D/image-size/large?v=v2&px=999 "Capture.PNG")![Capture_1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/145366i0FC5EB4DC4BF0A8F/image-size/large?v=v2&px=999 "Capture_1.PNG")

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/145367iE76FC79B8B090850/image-size/large?v=v2&px=999 "Capture.PNG")


author: Mark Cruth
body: Ah! I see. Make sure that the Program Increments (PIs) you want available are part of the parent object (looks like the Epic is Aggregation). The PIs available to be selected are only those PIs associated with the parent Epic. If you add additional PIs to the Epic you should see them appear in the Program Increment field.


author: sachin gangam
body: Got it! Thanks again for quick response [@Mark Cruth](/t5/user/viewprofilepage/user-id/3648064)


Tags: cloud
Best method to migrate a JIRA Cloud workflow to another JIRA Cloud instance
Asked by Geoffrey Bagot:

Dear Atlassian Community,

I would like to migrate a JIRA Cloud Workflow to another JIRA Cloud Instance. That would be too long to reproduce the Workflow.

I understand that until a few weeks ago, it was possible to upload a workflow as an app on the MarketPlace (the app could be public or remain private) then import from the marketplace in a new JIRA instance.

That is no longer possible unless the app is server compatible and public. But I can't make my workflow public.

Any one has a workaround to migrate a JIRA Cloud Workflow to another JIRA Cloud instance?

Thanks! Geoffrey


Answers:
author: Jimi Wikman
body: May I ask what kind of monster of a workflow you have created that can not easily be recreated on a different instance?

The worst one I have seen had around 30 statuses and a few hundred transitions, which of course is absurd since we build workflows, not state diagrams. Still, that took around 30 minutes to set up because it also had some post functions and trigger to add.

I am not asking to criticize, just because I am curious to see what beasts people are creating out there :)

comments: author: Geoffrey Bagot
body: Hi [@Jimi Wikman](/t5/user/viewprofilepage/user-id/1186268) ,

I have found this video on YouTube: <https://www.youtube.com/watch?v=n7VYuUekrVo>

That is a perfect workaround for what I need.

Thank you for your comments.

Best regards, Geoffrey


author: Tom O'Connor
body: [@Geoffrey Bagot](/t5/user/viewprofilepage/user-id/2117676) You posted this question in the JIRA ALIGN community area. You may get better response if you post your question in the JIRA community question area found here: <https://community.atlassian.com/t5/Jira-Software-questions/qa-p/jira-software-questions>
What would happen if I have both a Kanban board and Scrum board as Sources for my Roadmap?
Asked by Lena Boiser:

Would there be any problems with showing data on the Roadmap plan if I have boards that are configured as Kanban and Scrum?   

Can I still unlock Sprint planning features on the Roadmap if one of my issue sources is a Kanban board?


Answers:
author: Curt Holley
body: Hi [@Lena Boiser](/t5/user/viewprofilepage/user-id/4169575)

Yes, you can do all of those things, no problem.

I set all teams up as "Scrum" team type as our kanban based team still use story points so that way we can have Story points as the Estimation type for the plan....and I still point the kanban team at their board as the Team issue source. The net result is (as below) the Knaban team just show up as having "Projected sprints", where the teams with sprints (AT \& OP in the below example) show their actual sprints.

![opkep.png](https://community.atlassian.com/t5/image/serverpage/image-id/186377i1662B30DDBAEDD5B/image-size/large?v=v2&px=999 "opkep.png")


Tags: advanced-roadmaps
Suggested Epic links only coming from certain projects
Asked by Sari:

Hello,

Is there a way to restrict the link suggestion to only epics coming from certain projects, instead of showing the entire list of epics?

Thanks!

Sarida


Answers:
author: Mohamed Benziane
body: Hi [@Sari](/t5/user/viewprofilepage/user-id/4688972)

There is a feature request for this, you can vote for here :

<https://jira.atlassian.com/browse/JSWCLOUD-21180>

comments: author: Mark Segall
body: Hi [@Sari](/t5/user/viewprofilepage/user-id/4688972)

Adding to [@Mohamed Benziane](/t5/user/viewprofilepage/user-id/1531125) - Users are able to see epics because they have browse projects permission across multiple projects. So, until that feature request is addressed, the only way to do this is by being restrictive in how you grant Browse Projects permission across your various projects.


Tags: advanced-roadmaps

cloud
View Versions as a Roadmap
Asked by Alex Twomey-McLeod:

Is there any way in Advanced Roadmaps or any other part of JIRA to view Releases/Versions in a Gantt chart using the the start and end date of the Release/Version?

Advanced Roadmaps only seems to be able to base the dates around the start and end date of issues, which I don't want to do.


Answers:
author: Curt Holley
body: What I have done is create a Release Management project (Jira work management, for the record) and a Release issue type in it.

We have a set of automation rules that keep the Jira (fix version) releases and their dates in sync with the artifacts (as [@Crystelle S](/t5/user/viewprofilepage/user-id/561858) puts it) in the Release Management project (which the release Management team use to manage and schedule all releases.

With all of this in place, you can achieve the kind of view you are seeking via advanced roadmaps. *That said, it was quite a piece of work creating the automation rules.*

*![rel.png](https://community.atlassian.com/t5/image/serverpage/image-id/186162i8C7F2C5AD3891EA9/image-size/large?v=v2&px=999 "rel.png")*

comments: author: Alex Twomey-McLeod
body: Thanks Curt. What a faff!! haha

Not ideal

Maybe its an idea I can submit to Jira. How would I do that?


author: Curt Holley
body: Hit the "Give feedback" button (upper right of the Plan).


author: Maria
body: Hi [@Alex Twomey-McLeod](/t5/user/viewprofilepage/user-id/4584824) ! It's Tania from Planyway. If you don't mind giving a try to a 3-rd party app, I'd like to tell you a bit about our app. In [Planyway](https://marketplace.atlassian.com/apps/1221297/planyway-resource-planning-project-roadmap-time-tracking?tab=overview&utm_campaign=atlassianquestions&utm_medium=referral&utm_source=atlassiancommunity&hosting=cloud)you can see only releases from all the connected projects on the timeline if needed. Just remove the selection from other options:

![2022-03-05_14-52-25.png](https://community.atlassian.com/t5/image/serverpage/image-id/186555i8F68090F01449F47/image-dimensions/377x228?v=v2 "2022-03-05_14-52-25.png")

I'll be here in case you have any questions.


author: Crystelle S
body: Have you had a look at this article?

<https://support.atlassian.com/jira-software-cloud/docs/schedule-issues-in-advanced-roadmaps-according-to-releases/>

comments: author: Alex Twomey-McLeod
body: Yes, that's all issue based though. I want a gantt chart that completely ignores issues and only looks at the version/release dates

So unfortunately that doesn't help me :(


author: Crystelle S
body: Ah ok - so you're trying to treat releases as their own artifact. I think you'll have to pop that information out of the release dashboard and into another tool somehow.


Tags: advanced-roadmaps
Cannot create new issues from Advanced Roadmap - "Issue type selected is invalid"
Asked by royce.duong:

Hoping this is not a bug and that can be fixed from my side.  

I'm trying to create a new issue (Story, Bug, Epic) from the Advanced Roadmap by clicking "Review Changes" and "Save Selected Changes in JIra"  

I always end up with this modal. "The issue type selected is invalid"  
And changing the issue type makes no difference.  

As you can imagine, this is super annoying. Anyone have ideas on what is happening here?

![Greenshot 2022-03-01 11.56.07.png](/t5/image/serverpage/image-id/185920i84E8F8A3B9B9FA0B/image-size/large?v=v2&px=999 "Greenshot 2022-03-01 11.56.07.png")


Answers:
author: Sara Hekmat
body: Hi Royce,

Thanks for reporting, the issue was introduced with a recent change which is disabled now. It should be all good now. Please check and let us know if you still face the error.

Regards,

Sara

comments: author: royce.duong
body: It has been fixed. Thank you!


Tags: advanced-roadmaps
How can I trigger an automation to dump the sum of all worklogs for a task to a custom field?
Asked by Richard D'Ambrosio:

I am trying to trigger an automation that extracts a sum of all worklogs for each task and copies it to a custom field. Currently, I have the following (photo). Does anyone have any input suggestions? Something to note: our organization uses Tempo for time tracking.

![Jira issue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/185877iE43D91F395419C20/image-size/large?v=v2&px=999 "Jira issue.PNG")


Answers:
author: Joseph Chung Yin
body: [@Richard D'Ambrosio](/t5/user/viewprofilepage/user-id/4140667) -

There is an already field "Time Spent" behind the scene that contains the sum of all worklog.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Richard D'Ambrosio
body: Just realized I forgot to add --- we use Tempo for time tracking. I'm sure that changes things drastically in terms of extracting third party data into a custom field.


author: Joseph Chung Yin
body: Hi Richard:

We have not used Tempo for time tracking. I would recommend that reach out to Tempo directly for support to see how to pull in Tempo related time trackings content via Automation for Jira.

Looking at Automation for Jira Wiki page - <https://confluence.atlassian.com/automation/smart-values-993924860.html>

There is a section in reference to worklog, maybe this can give you some ideas.

Best, Joseph


Tags: advanced-roadmaps

cloud
Reporting on deployed version
Asked by Laurent Carels:

Hi all,

Does someone know if the option of reporting in advanced roadmaps can be enabled in the deployed version of JIRA ?

Thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can report in Advanced Roadmaps.

comments: author: Laurent Carels
body: Hi,

Thanks for your help.

We are using the advanced roadmaps on the deployed version of JIRA and CANNOT see the option of reporting. So is that option for Cloud only, or does it need to be enabled somewhere ?

Regards


Tags: advanced-roadmaps