youngmon/atlassian-qna huggingface dataset:
Will our assigned members automatically receive an email if I update the contents of the card?
Asked by ????:

The card will be updated by multiple members. The members does not visit this trello every day. I would like to know how members can be informed of the latest information when additions, deletions, changes in responsibilities,occur regarding the contents of the card.


Answers:
author: Garrett
body: Hi [@????](/t5/user/viewprofilepage/user-id/4370080)

It sounds like you'll want your team members to watch the cards.

<https://help.trello.com/article/799-watching-cards-lists-and-boards>

Watching a card indicates you want to be notified of any actions that occur within it. So for your team members, they can watch the card and still be notified of any changes that happen.

They'll also want to be sure they have email notifications enabled as well: <https://help.trello.com/article/793-receiving-trello-notifications>
Confluence <> Slack integration
Asked by Igor Kryltsov:

Is there any chance that Confluence \<\> Slack integration will allow a user to state "skip notifications for my own actions? :)

Thank you


Answers:
author: seneca
body: Is it possible to change the title of this question to make it clear from the question that this about how to skip notifications for ones own actions? e.g. "Confluence \<\> Slack integration - skip notifications for my own actions?" It took me a while to find this.  

I have this same problem, too, and it is driving me crazy. It significantly limits the usefulness of these notifications for me. I make a lot of changes. I do NOT need notifications of my own changes! Not only do I not need them but it makes it very difficult for me to notice and find the notifications when \*others\* make changes.   


Tags: cloud

confluence-cloud

slack
How to get edit access permission in confluence page
Asked by Pavankumar Ukkisila:

Hi Team,

I have been given access to the Confluence page, but it is limited to viewing only not for the editing access to the page. My team doesn't know how to provide additional access to the Confluence Page. I thought of getting some help from community. That would be great help if any one can share possible solutions.


Answers:
author: Aron Gombas _Midori_
body: Can you edit other pages in the same space?

1. **If not:** I'd think they were using "space permissions" to limit you to "read only" access.  
   See: <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>
2. **If yes:** I'd think they were using "page restrictions" to limit you to "read only" access.  
   See: <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>


Tags: access

permission
Confluence visible para ciertos clientes
Asked by Jordi Mir?:

Buenos d?as,  
tengo realizado un manual en Confluence pero solo quiero que sea visible para nuestros clientes de la plataforma, es decir, no accesible para todo el mundo sino para nuestros clientes.

Los clientes de nuestra plataforma no estan dados de alta en Atlassian Confluence.

Se podr?a hacer a?adiendo el email del cliente en Confluence y as? lo tenga visible?  
Gracias.

Saludos.


Answers:
author: Jehu Pineda
body: Buscan en la parte superior de la derecha los tres puntos ... y alli vas a ver "Restrictions" alli puedes restringir a los clientes los accesos.

Ese link the puede ayudar: <https://community.atlassian.com/t5/Confluence-questions/How-can-non-users-access-the-Confluence-portal/qaq-p/626978>

Saludos,

Jehu

comments: author: Jordi Mir?
body: Gracias Jehu, pero no es lo que necesito, es decir, ellos hablan de abrir los espacios/p?ginas a todos los usuarios con la restrici?n visible a usuarios an?nimos, en cambio yo necesito que tenga acceso solo determinados usuarios que no tienen licencia Confluence, porque son los clientes de nuestra plataforma.

Gracias.


Tags: cloud

confluence-cloud
Can we create a Shared KB Space with customers not showing all users all articles?
Asked by Jennie Sparr:

We are going to create a KB space for internal users but letting our customers see articles might happen in the future. Is it possible to do? Decide on article level if they are to be shown to a customer.   
When I have looked around I have found the answer to be no but perhaps some updates have been made?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Jennie Sparr](/t5/user/viewprofilepage/user-id/5011829) and welcome to the community!

It can be done by using page restriction. Please read more here <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

comments: author: Jennie Sparr
body: Thank you.! :)  
We are going to use auto search for our service desk tasks to relate to the KB articles and I guess that means that the restricted articles won't show in the auto suggestions for these restricted customers either then?


author: Alex Koxaras _Relational_
body: Yes, restricted articles will not show on your customers. You can also read two suggested solutions here -\> <https://community.atlassian.com/t5/Jira-questions/How-do-we-limit-the-Knowledge-Base-articles-that-customers-can/qaq-p/893731>


Tags: cloud

confluence-cloud
Migrate Confluence 4.3.2
Asked by Ji?? Josefus:

Hello Community,

I look for information how to migrate my old version of confluence 4.3.2 to newer version.

In production Confluence I have licence type "**Confluence (Server) 500 Users: Commercial License**"

I install to my TEST Confluence version 5.10.9 and after installation I want download new Trial Licence.

I find only two types of licence:

1. Data Centre - it requires cluster

![configure cluster node.png](/t5/image/serverpage/image-id/212018iD4ABD1D3EA3166FB/image-dimensions/346x242?v=v2 "configure cluster node.png")

2. Cloud - i create some test Confluence in Cloud, but still is empty, and I need migrate all dat from version 5.10.9 (I have now in Test)

Please how to do it?

3. Exist some other type of licence - Server - as I now have in PRODuciton Confluence?

Thanks for you replies

---Ji?? Josefus


Answers:
author: Nic Brough -Adaptavist-
body: New server licences have not been available for a while now, because server is going away in 18 months.

You can proceed with the Data Center trial - the error message you are getting is only a warning that you're setting up a non-clustered system, it won't stop you doing it.


Tags: confluence-server

server
Mobile view for webpages
Asked by SHEILY:

In one of the QnA posted earlier, it was informed that we get a limited feature set when accessing the mobile version of Confluence via Mobile Web Browser.

<https://community.atlassian.com/t5/Confluence-questions/Authoring-pages-for-mobile-view/qaq-p/1369184>

Has there been any upgrade/changes post that?

Is the web view customizable now to set the layout for the mobile or say tablet view?


Answers:
author: marc -Collabello--Phase Locked-
body: Mobile view is quite limited, but improvements are on the roadmap (not sure how long it will take).


Tags: cloud

confluence-cloud
Where do you direct your customers to for Support & Knowledge
Asked by Ian Dwyer:

Hi everyone,

I'm know to Jira/Confluence so am a tad confused. If we store all the Knowledge Base articles etc in Confluence do you have your customers go there for all the Knowledge Base info then go to Service management for Support tickets?

Is there an easier one stop "shop" to give everything? I'm almost bald from scratching my head.


Answers:
author: Tansu Akdeniz
body: Hi [@Ian Dwyer](/t5/user/viewprofilepage/user-id/4820963)

Welcome to the community.

Customers do not go to Confluence for articles. When you create an integration, they find them in Jira Service Management search screen. You just need to go to Jira project -\> project settings -\> knowledge base page and create a link to Confluence space.

Please also check this: <https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/>

comments: author: Ian Dwyer
body: Thanks Tansu. So we hide the Confluence Page so no-one external can find it?


author: Tansu Akdeniz
body: You are welcome. Yes, if you hide a page, it won't be visible.


Tags: cloud

confluence-cloud
I need to close my confluence account. How do I do this?
Asked by Margaret E. Kinsella:

I signed up for confluence last week but we have determined it is not the appropriate tool for us. How do I go about closing it?


Answers:
author: Brant Schroeder
body: [@Margaret E. Kinsella](/t5/user/viewprofilepage/user-id/5012984) Welcome to the Atlassian community

If you would like to cancel your subscriptions you can do that following these directions <https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/>

If you would like to delete your Atlassian account after canceling your subscriptions you can do that here <https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>

comments: author: Brant Schroeder
body: [@Margaret E. Kinsella](/t5/user/viewprofilepage/user-id/5012984) if this answered your question can you please accept the answer to help others?


author: Daniel Ebers
body: Hi [@Margaret E. Kinsella](/t5/user/viewprofilepage/user-id/5012984)

in case you would like to report back what you found missing from the offering I am sure Community could learn.  
If you want to use that option feel free to raise a new discussion on what you felt not being able to find your team needs in Confluence.

Regards,  
Daniel


Tags: cloud

confluence-cloud
How auto numbering can be added to page tree?
Asked by Pradeep A:

How can I add numbering that will update automatically when new pages are added. for example page tree with parget and subpage names prefixed with unique number as below

1. Invoice Details  
1.1 Adjustments  
1.1.1 Credit  
1.1.2 Debit


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pradeep A](/t5/user/viewprofilepage/user-id/5012848) ,

welcome to the Atlassian community!

Unfortunately you can't do that. You need to add page number on your page title by hand.

Fabio

comments: author: Pradeep A
body: Thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) . Is there any other apps that can be used other than Page Tree


Tags: cloud

confluence-cloud
Space permission conflict
Asked by SHEILY:

If a user is a member of multiple groups and if there are some permission conflicts in these groups? Will the user have the highest permission if there is any conflict? For example, one group only has view permissions and the other group has Edit permission. If one user belongs these two groups, i assume the user of these two groups will have Edit permission?


Answers:
author: Nic Brough -Adaptavist-
body: Permissions can't conflict, they are simple additive functions. If you grant someone "edit", then they can edit things. If you grant them comment, then they can comment. There's nothing there to conflict.

In confluence, you can't grant permissions to people without granting them view, so you can't run into problems like "I can create, but not see, a page" (In Jira you can set it up so people can create issues that they then cannot see)

The other one to be aware of in Confluence is that you can restrict individual pages, taking away people's view and/or edit permissions.


author: Fabian Lim
body: Hi [@SHEILY](/t5/user/viewprofilepage/user-id/4233775)

Yes, you are correct.

Regards


Tags: cloud

confluence-cloud
New user didn't receive activation email
Asked by Tuna Acar:

I have set up a new user but the activation email was not received and I can't complete the user sign up.  
It is probably the same reason as described here (email rejected since it was not yet operational):  
<https://community.atlassian.com/t5/Bitbucket-questions/New-user-didn-t-receive-activation-email/qaq-p/1623613>  
Thank you for fixing,  
Tuna


Answers:
author: Andy Heinzer
body: Hi,

I found there was a single user on your domain that had an email bounce from the SMTP server.

```
550: 550 5.4.1 Recipient address rejected: Access denied. AS({hex}) [FR2DEU01FT006.eop-deu01.prod.protection.outlook.com]
```

I have removed this suppression from our side. You should be able now to resend that invitation.

comments: author: Michael Lucas
body: I am also having an issue getting the activation email. Have done multiple checks on junk mail, filters etc and definitely nothing coming in. Have had to create this account with an outlook.com address to get to post in the community, but the Jira/Confluence account I am trying to set up with my email at my domain name just does not seem to send me the activation. I'm assuming you've got a bounce or similar on the domain? (mechatronics.design is the domain)


author: Andy Heinzer
body: Hi Michael,

I found there are several messages that have been bounced to that domain. The first I found was this one:

```
550-Verification failed for <noreply+ace31060f2b09e33afd5feb64bb5b09c523a07a80b690439c8d88e35@am.atlassian.com> 
550-Called: 35.160.84.153 
550-Sent: RCPT TO:<noreply+ace31060f2b09e33afd5feb64bb5b09c523a07a80b690439c8d88e35@am.atlassian.com> 
550-Response: 550 5.7.1 relaying denied 550 Sender verify failed 
```

It appears that your mail server is rejecting our message. I would recommend reaching out to your mail admin to see if they can adjust the settings of your mail server to accept this message. The timestamp of that message was 2022-11-28T03:28:11.000Z


author: Michael Lucas
body: Thanks Andy. I am also the mail admin so I'm investigating. The timing of that rejected message matches exactly with when I was expecting the verification email. Who do I reach out to if this doesn't resolve easily?


author: Andy Heinzer
body: The configuration of your mail server is outside the scope of our Atlassian Support here. That said, I would try to reach out to the vendor of your mail server for help and support here.

I'm not sure which mail system you might be using, but if it happens to be Microsoft Exchange, then perhaps a guide such as <https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/non-delivery-reports-in-exchange-online/fix-error-code-550-5-7-1-in-exchange-online> might help here.


Tags: cloud

confluence-cloud
When delete a user from confluent, will all the contents created by this user also be deleted?
Asked by SHEILY:

once we remove the user to Confluence site since he has left company, what will happen to all the contents he has created or commented? Will these contents still be there showing his name or all the contents related to him will be removed too?


Answers:
author: Nic Brough -Adaptavist-
body: Their personal space will be put in the bin, but nothing else will be touched.

Their created and edited pages, and comments, will show as being made by an unknown user, but nothing will be deleted.

We usually recommend that you don't delete users, so their content remains attributable to them, but just remove them from the "can log in" group so that they don't count towards your user limit and can't log in to do aything.

comments: author: SHEILY
body: Thanks


author: Fabian Lim
body: Hi [@SHEILY](/t5/user/viewprofilepage/user-id/4233775)

Instead of deleting the account you can just disable the user and it will not have any impact in any of the pages.

Regards


Tags: cloud

confluence-cloud
get create date of page with javascript
Asked by lareso:

Hi

This script convert today date to shamsi, now need to pass create date of page and it convert it to shamsi. any idea?

\<!DOCTYPE html\>

\<html\> \<style\>

body{ overflow-y: auto; padding-bottom: 50px; padding-right: 50px; }

\</style\> \<body\> \<script\>  

<br />

let today = new Date().toLocaleDateString('fa-IR');  

document.write((today));

\</script\> \</body\> \</html\>

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Why are you trying to do this by scraping pages when the REST API can do it all for you?

comments: author: kohopir975
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) would you please tell me example?

I just need to convert "create page date" to hijri shamsi and show on page.

any idea?

Thanks


author: Nic Brough -Adaptavist-
body: Use the REST API to fetch the date, your code in your page can them format it any way you want to.


author: kohopir975
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) I'm newbie, would you please give me example?

Thanks


Tags: confluence-server

server
Change active link color in Confluence Server nav bar
Asked by kayode_faith:

Hi all, I have used CSS to change the navigation bar color in confluence server, however I am not able to change the active link color (That is the color of the space I am currently on.)

This is the CSS I am using

#rw_category_menu_scroll_container {  
background-color: #f542ef;  
}  
#rw_search_container  
{  
background-color: #f542ef;  
}

#rw_wrapper #rw_main #rw_theme_header .rw_header_row {  
background-color: #f542ef;  
}

CSS in question is

**li.rw_active a:visited {**   
**background: #ffffff;**   
**}**

Any ideas, thank you

Kayode


Answers:
author: Brody Nienow
body: The CSS format for the nav link is [correct](https://whiteroseshub.com/what-do-white-roses-mean-at-a-funeral/) I think. As far as it goes, I believe that syntex could be an issue here.


author: Bill Bailey
body: Have you checked using the console in the browser to see what rules are being applied and if yours are being overwritten?

comments: author: kayode_faith
body: Thanks, yes I am using the console actually. I am able to change the color in the console but interestingly the same CSS is not changing the color in my CSS lol.


author: Bill Bailey
body: Where are you applying your CSS? Once you have done that, you can then see what is overwriting your rule.


author: kayode_faith
body: Thanks Bailey. I am applying the CSS in Under Look and feel - Stylesheet.


Tags: confluence-server

server
Is there a way to add RAID log details like risks/decisions from notes that we take in a word doc
Asked by Jenny Warfield:

We currently take notes in a word doc and then upload them to a separate page from the RAID log. Is it possible to use a macro that would pull keywords from the Word doc and automatically update the RAID log page?


Answers:
author: G subramanyam
body: Hi [@Jenny Warfield](/t5/user/viewprofilepage/user-id/5012284) welcome to the Atlassian community.

May I request you to elaborate your query. I believe you might have posted with wrong tags!

I'm trying to explore your query and pardon me. If I understand your query, you might be asking for the ways of automatic transfer of certain portion of data from Word doc to RAID registry!! If, so this is not the right forum and you may need to post in Microsoft community.


Tags: confluence-server

server
Anchors not working (2022)
Asked by Richard Zenk:

I am using both the old editor and the new editor on pages. Per the instructions for the new editor I copy the URL#anchor name from the page I want to jump to the other page.

I put the anchor before the sentence in the other Confluence page first. I am linking to text within a section.

With that setup, it goes to the page but does not jump to the section where the anchor is. I confirmed I am using the right anchor name in the other page.

My link examples for new editor. What is proper URL in the new and old editor?

<https://aspirationpartners.atlassian.net/wiki/spaces/OP/pages/2230485047/Check+Holds#Check+Holds-Policies#rch>

Tried this link - it didn't work either

<https://aspirationpartners.atlassian.net/wiki/spaces/OP/pages/2230485047/Check+Holds#Check+Holds-Policies-rch>


Answers:
author: Brant Schroeder
body: [@Richard Zenk](/t5/user/viewprofilepage/user-id/5012281) Neither of the links you provided looks correct. Please see the documentation here: <https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/>

If your URL of your page is: **sitename.domain/wiki/Project+notes**

And your anchor on the page is: **notes-from-today**

The URL would be: **sitename.domain/wiki/Project+notes#notes-from-today**


Tags: cloud

confluence-cloud
When assigning a Space home page, page tree disappears
Asked by Krystal Avendano:

When I go to my space it says there is not Home page set. I have gone through the instructions on setting a home page and done so, but when I set this home page the tree displaying parent and child pages disappears. You can still see the pages if you click on "Pages" but the organizational set up under the page tree is gone.

Does anyone know how to resolve this issue.


Answers:
author: Brant Schroeder
body: [@Krystal Avendano](/t5/user/viewprofilepage/user-id/5012213) Welcome to the Atlassian community

There was an error like this several months ago but it was fixed. The workaround was to do the following:

On the homepage of your space:  
1. Add Page tree macro
2. Specify root page as follows: [@home](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2520228)

If this works maybe the issue is back. Can you give it a try?

comments: author: Krystal Avendano
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank you.

I ended up finding a work around. After setting the home page, I then went into "Manage Pages" and reordered the pages under the Home page. This brought the page tree back to the sidebar.


Tags: cloud

confluence-cloud
Linked text format (color)
Asked by Ekaterina Prokofeva:

I create linked text and try to change its colour. When I publish the page, it remains in its default blue colour. I see a lot of format bugs like this in confluence, but usually, I find a way to solve them. I have no idea what to do with this issue.


Answers:
author: Florian Bonniec
body: Hi [@Ekaterina Prokofeva](/t5/user/viewprofilepage/user-id/5012241)

In order to change the color of links you have to update the space color scheme.

<https://confluence.atlassian.com/conf59/edit-a-space-s-colour-scheme-792498659.html>

Change are applyed at the space level.

comments: author: Ekaterina Prokofeva
body: [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)Hi! Thank you for your reply. It looks like a global setting which requires contacting the space admin. I only need to change a link colour. The thing is that I can do it by choosing the text color. But some links stay with the default blue color after I update the page. So this rule applies only to some links. It looks like a bug, not a wrong way.


author: Florian Bonniec
body: Hi [@Ekaterina Prokofeva](/t5/user/viewprofilepage/user-id/5012241)

If the link is detected as link it should use the link color, you may try to add a space before and after then select it and change the color to trick Confluence.

Regards


Tags: bug

confluence-server

edit

server
Is there a way to collaboratively update an excel spreadsheet within Confluence?
Asked by Kristine Gemici:

Currently, TEAMS has a function that allows users to update an excel spreadsheet together on the same page without needing to download and re-save a file...Does Confluence have this capability? I am trying to help our teams move away from updating files in TEAMs and instead update through Confluence but I cannot seem to find an efficient way for this kind of collaboration?


Answers:
author: Shardul Juyal_Addteq_
body: Hi [@Kristine Gemici](/t5/user/viewprofilepage/user-id/4873814)

You can try our add-on [Excellentable](https://marketplace.atlassian.com/apps/1211672/excellentable-spreadsheet-for-confluence?tab=overview&hosting=cloud) to Collaboratively edit spreadsheets inside Confluence.

Regards

Shardul

comments: author: Kristine Gemici
body: Thanks so much for this feedback!


author: Brant Schroeder
body: Collaborative editing is for page content, not attachments so you will not be able to collaborative edit in Excel in Confluence. Here is a thread that discusses potential plugins.

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Excel-collaborative-editing-plugins/qaq-p/1357294>

comments: author: Kristine Gemici
body: Thanks Brant for the update on this!


Tags: cloud

confluence-cloud