youngmon/atlassian-qna huggingface dataset:
How can I request access to space in confluence
Asked by Raviteja Kotapati:

How can I request access to space in from the confluence page, as I don't see any options


Answers:
author: Kishan Sharma
body: Hi [@Raviteja Kotapati](/t5/user/viewprofilepage/user-id/4575487) Welcome to the Atlassian Community!

Do you see "Request Access" button while visiting any page in that space ? If yes, you can simply click on it so that a notification will be sent to Space Admins and they can grant you access.

comments: author: Raviteja Kotapati
body: No, I am seeing as below.

We can't find that page. This could be because:

* The page doesn't exist.
* The page exists, but you don't have view permission for that space.

### Site Search {#toc-hId-1283116487}


author: Kishan Sharma
body: Ok, In that case, you will need to find out who is the admin of that space to get access to it. You can ask colleagues around you if they know or you can reach out to the Confluence Admins team to help you.


author: Raviteja Kotapati
body: Yes Admin I found, do I need send them mail ?


author: Kishan Sharma
body: Great, yes please send them an email to grant you the required access.


author: Raviteja Kotapati
body: Thank you


author: Kishan Sharma
body: Glad to help [@Raviteja Kotapati](/t5/user/viewprofilepage/user-id/4575487) Please help other community members by marking useful answers as accepted.


Tags: atl-orange

confluence-server

server
Extremely slow
Asked by Johannes:

Our products Confluence and JIRA are extremely slow the last two days. What is happening? Is this only a problem when using them from Thailand? But I can hardly work with both products currently. Please help and fix it if possible.


Answers:
author: Stefan Boyd
body: 100% I was having the same issue and now its extremely fast. Clearly something going on with the chromium code, yikes!


author: Lubo Gregus
body: try firefox, it was slow only on chrome for me ;P


author: Patrick Haley
body: <https://status.atlassian.com/>


Tags: cloud

confluence-cloud
Forge - is there way to combine two modules inside a single app
Asked by Murugan:

Forge - is there way to combine two modules inside a single app

example:

defining both contentAction and contentByLineItem in the same app like below

![Screenshot 2021-09-28 at 8.19.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/162361i689F0AF4F6C2A5BA/image-size/large?v=v2&px=999 "Screenshot 2021-09-28 at 8.19.31 AM.png")


Answers:
author: Shannon S
body: Hi Murugan,

Thanks for contacting us on Atlassian Community! We're primarily end-users here, so your question would be better suited to the [Atlassian Developer Community.](https://community.developer.atlassian.com/)

I recommend you try your question there. Best of luck!

Take care,

Shannon

comments: author: Murugan
body: thank you


Tags: cloud

confluence-cloud
enabled sync and now all accounts locked out, including admin
Asked by varidan_trevor:

Hi,

We had to re-enable sync as it got paused by a subscription expiry, and now all accounts are denied access, even the admin account. How can I contact Atlassian support about getting access reinstated?


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@varidan_trevor](/t5/user/viewprofilepage/user-id/4575272)

Please raise a [support request with Atlassian](https://support.atlassian.com/contact/) for faster resolution.

comments: author: varidan_trevor
body: Hi Krishan,

I tried to, but got "you don't have permission to access this content" - As you need to log in to create a support ticket, and if that account is not allowed to submit a ticket or is 'deactivated' then you're fresh out of luck. I even tried to log a ticket with this throwaway account, but was told to go to these forums instead.

It doesn't matter anymore. While I knew how to get back in, I was trying to avoid the 4 hour wait time for the next sync.... I had hoped considering the bill, there'd be some sort of emergency fallback support contact.


author: Kishan Sharma
body: Hi [@varidan_trevor](/t5/user/viewprofilepage/user-id/4575272) Have you tried raising a ticket with an account who had site-admin access ? May be because your support subscription is ended, it is not letting you create one. Hopefully someone from Atlassian Team takes a look at this thread and help you further with this.


Tags: cloud

confluence-cloud
How to Transition to Server Version from Cloud?
Asked by Zod:

My company purchased the Cloud Version prior to my arrival, apparently not understanding that the Cloud version has the fewest features, and is the least sophisticated of all the possible options.  

It's basically unusable for anything serious, so I'd like to know how, or even whether it's possible to transition content to the Server version from the Cloud version and make ALL pages into Legacy Editor pages, even if they were originally created with the less functional "New" (and definitely not improved) Editor.  

What would be the cost differential, if any, so I can advise my corporate leadership?


Answers:
author: Nic Brough -Adaptavist-
body: There are a couple of options:

* You can export spaces to XML, which can then be imported into other Confluence systems (Server or Cloud). May be painful if you have a lot of spaces, but allows import into an existing system
* You can take a backup of a Cloud system and download it, then restore it into an empty Confluence server system (empty because the import of a whole system scrubs the target). See <https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-server-298979321.html>

However, be aware that Server is going away, and you can not buy new Server licences any more. I've talked Server above, but you'll actually need to be aiming for Data-Center in terms of licencing and creating new systems. (DC is the same software as server though, so all the "move data to server" stuff still applies)


author: Mayur Jadhav
body: Hi [@Zod](/t5/user/viewprofilepage/user-id/4521190)

For your kind information Atlassian has stop server.

End of sale for new licenses  
As of February 2, 2021 PT, we will no longer sell new licenses for our Server products and will cease new feature development in our Server product line.

No new feature development  
As of February 2, 2022 PT, we will only provide security bug fixes for critical vulnerabilities until the end of support.

End of support  
As of February 2, 2024 PT, your products will reach the end of support.

<https://www.atlassian.com/migration/journey-to-cloud>

Thanks,

Mayur

comments: author: Zod
body: This answer is correct (and I finally found the page informing users of this buried on the site by accident), but I wouldn't consider it to be an "acceptable" answer, nevertheless.

The primary challenge I'm seeing, is that Atlassian came out with Cloud prior to making it reach feature parity with Server, and now Administrators are faced with massive problem sets of how to transition content into a less-functional application.


Tags: cloud

confluence-cloud
Where Is Full Copy Pagetree Functionality for Cloud Version?
Asked by Zod:

I'm being forced to use the Cloud version at my company, and I'm finding a lot of feature parity with the Server and Data Center versions that is missing.  

The newest one seems to be that on the Cloud version, you cannot copy an entire pagetree (ie. a Parent Page and its corresponding Child Pages along with their attachments and any associated page restrictions) at a single go.  

Is this true?  

Because any Technical Writer who's had to architect a massive reorganization of documents at the Enterprise scale will tell you flat-out that this function isn't a "nice-to-have," but rather, is an absolute necessity. When you have thousands of pages to move or copy into a new hierarchy, doing so one page at a time, is insane.  

Yet, if I'm reading the Cloud documentation correctly, you cannot perform even this exceedingly basic function in the Cloud version.  

Along with lacking feature parity in the Editor (which is awful compared to the "Legacy" Editor), and an inability to directly control Look \& Feel at the Space level unless you order a Macro Plugin, it seems like Cloud really shouldn't be advertised as a business product AT ALL for Enterprise-level applications at large scale.  

It feels more like a small business product, authored by a UX Designer who thinks Technical Writers are the same as Marketers or Bloggers, and doesn't understand the serious density of material required for true Technical Writing.  

I mean, even down to the leading of paragraph text, which is too wide, fonts that are too large, way too much white space, and nonsense like compressing the page into a central channel thereby losing 2/3rds of the screen real estate. It's as if whoever's designing this version, thinks you do technical writing on your phone, not on a desktop.  

Please tell me either that I'm wrong, and there is some way to natively move/copy entire pagetrees ALL AT ONCE without having to buy a plugin. And if this is not possible, tell me which plugin I must now ask my company to spend extra money on, and then explain WHY you're not achieving feature parity on Cloud with other versions, while pretending that it can still be used for Enterprise-level functions.


Answers:
author: Kishan Sharma
body: Hi [@Zod](/t5/user/viewprofilepage/user-id/4521190)

The solution 2 available on [this article](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html) also applies for Cloud, through which you can copy the child pages and attachments to a new space. You can test it and see if that helps.


Tags: cloud

confluence-cloud
Creating new space
Asked by Henry Chen:

I just noticed my "Create Space" button in the All Spaces page is gone! How do I get it back so I can create a new Space?


Answers:
author: Fabian Lim
body: Hi [@Henry Chen](/t5/user/viewprofilepage/user-id/1767887)

I would check if your permissions were modified by another admin first.

Regards

comments: author: Henry Chen
body: Thanks Fabian. I found the issue. I was a site admin, but the space creation permission was only given to admin, but not site admin. I updated the permission. I'm good now. thanks.


author: Fabian Lim
body: [@Henry Chen](/t5/user/viewprofilepage/user-id/1767887)

Excellent, feel free to accept the answer so that people will find your resolution helpful.


Tags: cloud

confluence-cloud
Cannot link to anchor
Asked by oscar_kramer:

I created an anchor in my confluence document. I want to create a link to it in the same document. I followed the directions that say to do Ctrl-K and select "Advanced," but "Advanced" doesn't appear anywhere. How do I do it?


Answers:
author: Hana Ku?erov?
body: Hi [@oscar_kramer](/t5/user/viewprofilepage/user-id/3927507) ,

please see [here](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/). Ctrl+K and then enter the name of the macro prefaced by a # symbol.


author: Alex Koxaras _Relational_
body: Hi [@oscar_kramer](/t5/user/viewprofilepage/user-id/3927507)

Kindly refer to [this documentation](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#InsertLinks-neweditor) to add an anchor link. This should do the trick!


Tags: cloud

confluence-cloud
Fetch just the content of tables within "body.storage"
Asked by Ben P:

Hi everyone,

My page has multiple tables and I just wanted to get the content of the tables within body.storage. Is that possible? Currently the API returns a lot of html tags. Thanks in advance!


Answers:
author: Brant Schroeder
body: [@Ben P](/t5/user/viewprofilepage/user-id/4574888) Welcome to the Atlassian community

You will only be able to pull all the content back and parse the HTML to get the content of the tables.


Tags: confluence-server

server
Create task from Microsoft planner
Asked by Angel Ferreira:

Hi,

Is possible create task in Jira when I create a task in microsoft planner?

Thanks


Answers:
author: Fabian Lim
body: Hi [@Angel Ferreira](/t5/user/viewprofilepage/user-id/4528620)

please refer to [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313)post here for some options: <https://community.atlassian.com/t5/Jira-Software-questions/Is-there-a-way-to-pull-MS-Planner-Tasks-into-Jira-Projects/qaq-p/1541679>

Regards


Tags: confluence-server

jira

plan

server
Tabs macro and tables
Asked by Thorbj?rn Sundb?e:

I'm new to the Tabs macro and I want to create a pages with tabs where one of the tabs display a table. Plain text displays in the correct tab, but I can't get the table to display at all. I am pasting the table into the body of the macro frame. Am I doing something wrong, or does the macro not support tables?


Answers:
author: Nathan Waters - AppsPlus
body: Not sure which macro you're using but I built a free tabs macro with working tables: [Tabs+ Lite for Confluence](https://marketplace.atlassian.com/apps/1225471/tabs-lite-for-confluence-free)

comments: author: Thorbj?rn Sundb?e
body: Thanks. I am using the Tabs macro that was recently made available in Confluence Cloud as part of a new set of formatting macros.


Tags: cloud

confluence-cloud
Problem with Include and Code Snippet
Asked by Renan Frozza:

Hello everyone!  
I'm creating a document on Confluence and I want to include a minor how-to inside this document. The minor how-to have a few code snippets and they work perfectly in there.

The problem occurs in the main document when I use "include". Those code snippets are broken in there and it's a hindrance.

Minor How-to line:![error1.jpg](/t5/image/serverpage/image-id/162307i04AE2A7089C72737/image-size/large?v=v2&px=999 "error1.jpg")

When I use "include" in the main document:![error2.jpg](/t5/image/serverpage/image-id/162309i300190393553F53A/image-size/large?v=v2&px=999 "error2.jpg")

So that simple line has broken. Any suggestion to solve this problem?  
Thanks!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Renan Frozza](/t5/user/viewprofilepage/user-id/4574668) and welcome to the community!

Unfortunately this is a know bug, for which a bug ticket is raised in Atlassian, You can vote for and watch it [here](https://jira.atlassian.com/browse/CONFCLOUD-71644).

comments: author: Renan Frozza
body: Good morning Alex!  
Thanks for your reply.  
Good to know they are already trying to solve the problem.  
Appreciate your help and the link.

Best regards.  
Renan


Tags: cloud

confluence-cloud
Problems with "Copy Page Tree"
Asked by Miguel Reyes Canales:

I'm trying to copy a Page Tree in Confluence, but it doesn't work with the macro "Task Report". Neither works with the macro "AUI Button Hyperlink"

I have version 2.6.20 of Copy Page Tree


Answers:
author: Vronik
body: Hello [@Miguel Reyes Canales](/t5/user/viewprofilepage/user-id/4218069)

Cheki it out, maybe can help

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

[https://marketplace.atlassian.com/apps/22929/copy-page-tree?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/22929/copy-page-tree?tab=overview&hosting=cloud)

<https://artemis.atlassian.net/wiki/spaces/SUP/pages/410779757/Copy+Page+Tree+Cloud+-+User+Guide>

<https://docs.adaptavist.com/sr4cc/latest/features/built-in-scripts/confluence-administration-built-in-script/copy-page-tree>

Regards


Tags: confluence-server

server
How to create excerpt include macro from excerpts in multiple pages
Asked by Paulius Ragauskas:

I want to create a dynamic list of words or phrases which are in multiple pages. When you change a word, it should automatically update my list.

I tried to create a few excerpt macros in multiple pages, but can not show them all, only from one page.

Maybe there are easier aproach without using paid addons?

Example:

my words or phrases in pages

page1: test

page2: testing

page3: testing something

my dynamic list

page4:

test

testing

testing something


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Paulius Ragauskas](/t5/user/viewprofilepage/user-id/4574009) ,

The standard Excerpt/Excerpt Include macros have several limitations, so we can suggest looking for some apps on the Atlassian Marketplace.

For example, one of our apps (that is [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)) provides the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros.

The macros allows you to collect

* several (not one!) excerpts from one page
* multi-excerpts within multiple pages and spaces searched by:
  * page names
  * page trees
  * labels

Seems that these options will fulfil your case.


author: Kishan Sharma
body: Hi [@Paulius Ragauskas](/t5/user/viewprofilepage/user-id/4574009) Welcome to the Atlassian Community!

I tried to replicate this by adding "Excerpt" macro in 3 pages and creating one page by adding "Excerpt Include" macro and it worked as expected, see below example page where i have added "Excerpt Include" macro -

![2021-09-27_23_10_09.png](https://community.atlassian.com/t5/image/serverpage/image-id/162315iF23942C42A3F83B0/image-dimensions/291x153?v=v2 "2021-09-27_23_10_09.png")![2021-09-27_23_11_19.png](https://community.atlassian.com/t5/image/serverpage/image-id/162316i529C41F6AEB763E8/image-dimensions/337x181?v=v2 "2021-09-27_23_11_19.png")

Example page where I have added "Excerpt" macro  
![2021-09-27_23_14_53.png](https://community.atlassian.com/t5/image/serverpage/image-id/162317i4A9BB9EB4988519B/image-dimensions/258x153?v=v2 "2021-09-27_23_14_53.png")

comments: author: Paulius Ragauskas
body: Thanks for advice, but i need something different. I need a list which can automatically add content. I this case, every time i need to add new excerpt include macro, but i do not want to do it. Or maybe i do something wrong, because in one excerpt include macro i can only choose one page.


author: Kishan Sharma
body: That is the only option if you want to do it natively. You can explore the plugin mentioned by Katerina in the other response.


Tags: cloud

confluence-cloud
Move Checklist in IOS
Asked by Petrocelli:

Hi All

Sometimes in a card, I have two sets of checklists. I find in Windows I can move a set above or below another set of checklists but in IOS I cannot. Is this something that will change for IOS? I really would love to have this feature in IOS also


Answers:
author: Ludo
body: Hi

after a long press on the name of the checklist, the set is movable.

comments: author: Petrocelli
body: Thanks for your answer. I am not sure what I am doing wrong then but I just did on my iPhone and all that happened was that it highlighted the name and brought up the context menu.


author: Ludo
body: Sorry, I have tested on Android.

On ios, it works Only for items within a checklist.

Unfortenaly, the behavior is not still similar. In contrast, the search features are more elaborate on iPhone.
Butler stopped working
Asked by Pawe? Uniatowicz:

Hello, I have a few rules and yesterday butler suddenly stopped working.  
I have business class and I didn't run out of my quota limit:  
![Przechwytywanie.JPG](/t5/image/serverpage/image-id/77287i9A84FDEF55B2183F/image-size/large?v=v2&px=999 "Przechwytywanie.JPG")  
Any help will be appreciated!


Answers:
author: Esme Crutchley
body: Hi [@Pawe? Uniatowicz](/t5/user/viewprofilepage/user-id/3688494)

I've had the same problem, I have rules set up to change the date in a custom field when I create the card and to change the card name (all under one rule), and it's stopped working. Like you, I'm well within my quota limit.

Esme :)

comments: author: Pawe? Uniatowicz
body: It's already working and I haven't even done anything. This is pretty disappointing. If the butler is so unreliable, it can do more harm than good.

All the best,  
Pawel


Tags: butler

error
Cannot login to Trello Desktop (OSX) - Insecure browser message
Asked by David_Trattnig:

When trying to login to the Mac OSX app for Trello I enter my Gmail and password. Then hit next and get the following message:

"

This browser or app may not be secure. [Learn more](https://support.google.com/accounts/answer/7675428?hl=en-GB)

Try using a different browser. If you're already using a supported browser, you can refresh your screen and try again to sign in.

"

![Screenshot 2019-12-27 at 14.46.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/77288i190C0849AD56F299/image-dimensions/333x259?v=v2 "Screenshot 2019-12-27 at 14.46.12.png")


Answers:
author: David_Trattnig
body: Now I resolved it by clicking the "Forgotten Password" link and setting a new password. Even though I logged in with my Google ID before.


author: Vikrant Tyagi
body: Google wants you to update your browser in order for you to use SSO with the Trello app. Updating Chrome, relaunching Trello Mac app fixed the issue for me.

comments: author: David_Trattnig
body: This didn't work for me.


author: Anas
body: Exact same problem here! I hope that they can fix this soon :-(


author: Jack Brickey
body: I have seen a number of folks raising this issue. I would suggest raising a request directly with Atlassian Support and please consider commenting back here once you have an answer.


Tags: authentication

google
Butler rules issue
Asked by Ave H:

I am the only user of my team that rules works for. Everything was fine until today. When logged in through a teammate login, all the rules do not even show up via the rules tab


Answers:
author: Ludo
body: No change. See this :

<https://help.trello.com/article/1139-command-libraries>

With teammate login, can you verify ran commands in Usage Log ?

Pick : Butler \>\> Account \>\> Usage Log.


author: Ave H
body: Has Butler changed it's rules because this has been fine until now


author: Ludo
body: Hi

You can share your libraries, only if you have a paid account.


Tags: butler

library
Can't sign in with google on native mac app
Asked by R O:

When I try to sign in using "Log in with google" I can't, but get a message:   

"Couldn't sign you in  
This browser or app may not be secure. Learn more

Try using a different browser. If you're already using a supported browser, you can refresh your screen and try again to sign in."

Is this because I have 2FA turned on? Can this be fixed? Using the native mac app.


Answers:
author: Mazonde Lennon
body: Try to log in using your email and password. If you don't have a password (this would be the case if you created the account using the Google Account login) try the following:

* Go to <https://trello.com/login>
* Click "Can't log in?"
* Enter your email address as the recovery email
* Click the link in the recovery email that is sent to you
* Create a password
* Now log in via the Trello app using your email and the password you just created


author: adamjansch
body: This isn't an answer, just more of the same issue.

Trying to log in to the Mac app on my new machine through the Google Account login, but receiving that same error. I have 2FA enabled. Mac OS 10.15.2.

comments: author: R O
body: I did manage a workaround, but it defeats the purpose of having google sign in. Through my account settings on Atlassian, I changed from Google sign in to a regular username/password, and from there, was able to sign in without issue to the Trello mac app.

There are other people (on windows) having this same issue. I'm guessing it's some disconnect between Trello and Google sign in. Unfortunate.