youngmon/atlassian-qna huggingface dataset:
When will it be possible to print from cards?
Asked by de.burke:

I am a free member. I use trello for planning. I plan sewing projects, the day, a week's menu. I am packing a lot of information on some cards and a lot of lists on other cards. I recently realized I don't find an option that allows me to print. Why not? When will that option be available?


Answers:
author: Vero Rivas
body: Hi [@de.burke](/t5/user/viewprofilepage/user-id/4235311)

Look at this post

<https://help.trello.com/article/812-printing-in-trello>

Cheers

comments: author: de.burke
body: Thank you! This works! On my tablet and laptop I get the option to print now that I know where to look. On the mobile app I only get an option to share the link, which is worthless to me. But it is hard to print anything from my phone so I am happy. Thank you for your help! Much appreciated!


author: Vero Rivas
body: Thank you as well

Happy weekend !!!
Where does Butler look for checklists?
Asked by Dave Fratello:

Hello I am new and testing Trello to see how I can make it work for me.

I want it to create a monthly task to produce a report on our advertising spend and conversions, etc. This involves several steps that should be in a checklist.

Butler allows me to trigger the task (create a card) on a schedule, and \*seems\* to allow me to insert a checklist into the card, BUT...

Where is Butler going to look for the checklist to use?

I did the only logical thing I could see as a test, creating a card on the same board with a multi-step checklist. I gave that checklist a name. Then, in Butler, I used the exact same name for the checklist to be added to the card that is to be created by Butler on a schedule.

In my test run, I got an error, that the specified checklist could not be found.

I don't know where to post a checklist, if I didn't do it correctly here. I created that checklist on a card, moved it over to a "Done" list and figured that, based on the name of the checklist, Butler would "find" it, but that did not work.

I don't see any other central place to post checklists...

Guidance appreciated!


Answers:
author: Anthony Doudt
body: I have a Card that I've set to be a Template (one of the Actions you can select on the card) for a task that I do regularly and it has a checklist included. In my Template Card, at the bottom is the Share button which will allow you to get the Link to the Card - Copy that link.

![Screen Shot 2021-03-24 at 10.36.05 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/135717iE4C64B35EEE624FD/image-dimensions/156x384?v=v2 "Screen Shot 2021-03-24 at 10.36.05 AM.png")

When you create your Schedule Command Action, add in the checklist name and then use the 'checklist from card' option (looks like a little target). In the box it notes to enter the 'Card link or name'. Paste the link you copied from your template card there.

![Screen Shot 2021-03-24 at 10.38.01 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/135718i38B0F0134B955459/image-size/large?v=v2&px=999 "Screen Shot 2021-03-24 at 10.38.01 AM.png")

This should create the new card and attach the checklist from the template.


Tags: butler

checklist
I am free Trello user. How do I make Butler rules work for all team members of a board?
Asked by Chris Dickson:

I created a board and created Card Buttons and rules. The other member of my team can see the enabled buttons but not the rules and they are not working on the board when he is signed in on his account. How do I enable the rules so that they work on my board on his account?


Answers:
author: Lara
body: Hi Chris,

Thanks for reaching out!

When you enable a rule on a board, that rule should execute every time the rule is triggered - even if another user on the board triggered the rule.

Would you mind creating a ticket over at <https://trello.com/contact> with some more context? We can then take a closer look!

Look forward to hearing from you,

Lara  
The Trello Team
Gantt Chart Planner from Ricksoft
Asked by Fabio Piantadosi:

The Addon doesen't work in trough our Web Gateway.

Question: which URL is needed to pass our Web Gateway? (it's: <https://prod.gantt-c>hart-confluence.com/?)

This is the Error from the Addon: "App is not responding. Wait or [cancel](https://bsbict.atlassian.net/wiki/spaces/DC/pages/229469/Microsoft+365#)?"

And is "Blocked by URL Filter Database" if I use this URL: it's: <https://prod.gantt-chart-confluence.com/>


Answers:
author: Takafumi Ohtake -Ricksoft-
body: Hi [@Fabio Piantadosi](/t5/user/viewprofilepage/user-id/4970944)

I'm Takafumi from Ricksoft.  
Thank you for evaluating our app.

Yes, all resources and APIs of the app are hosted at <https://prod.gantt-chart-confluence.com>.  
You need to be able to access the domain via your browser.

Accessing <https://prod.gantt-chart-confluence.com> with your browser returns json response like the below if you can access the domain.

If you have any questions, please feel free to ask me.

![test_url.png](https://community.atlassian.com/t5/image/serverpage/image-id/202706i9D31563BC3D5A83B/image-size/large?v=v2&px=999 "test_url.png")


Tags: cloud

confluence-cloud
I am getting this error while writing my Get API
Asked by divya pramanik:

Error- Cannot call sendError() after the response has been committed


Answers:
author: Dominic Lagger
body: Hi [@divya pramanik](/t5/user/viewprofilepage/user-id/4970909)

Do you have more informations?

* From where do you want to call the API?
* What API do you want to call?
* What do you want to achieve?
* Does the error have a stacktrace?

Regards, Dominic


Tags: cloud

confluence-cloud
Qtest & Confluence Integration
Asked by zakathuria:

hello team,

may I seek a piece of information on plugins or APIs which can help to integrate Qtest \& Confluence?

I did check we only have Jira \& Confluence plugin


Answers:
author: Srinatha T
body: Hi [@zakathuria](/t5/user/viewprofilepage/user-id/3870812) ,

Welcome to Atlassian community .

There is App for Jira and I did not find one for Confluence. You might want to contact the Support of the qtest and check if they have any options for you. Below is the link to reach support.

[Jira-integration-qtest-enterprise](https://marketplace.atlassian.com/apps/1211480/jira-integration-qtest-enterprise?hosting=cloud&tab=support)

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Administrator access for a single space to override page restrictions
Asked by Kathryn Reddie:

Hi all,

Can I give a single user administrator access to a single space to see all content regardless of whether it is restricted or not?

This user cannot have confluence-administrator access as it's not appropriate.

Thanks in advance,  
Kathryn.


Answers:
author: Rilwan Ahmed
body: Hi [@Kathryn Reddie](/t5/user/viewprofilepage/user-id/1117666) ,

Users with 'Admin' permissions in a space, or users with the System Administrator global permission [**can remove restrictions**](https://confluence.atlassian.com/doc/page-restrictions-139414.html#PageRestrictions-Notes) from pages, even if the page restriction prevents them from viewing the page. Go to **Space Administration** --\> **permissions** --\> **Restricted Pages**tab

comments: author: Kathryn Reddie
body: Thank you.


Tags: confluence-server

server
confluence???7.4.17????tomcat??work\catalina??????,???
Asked by ???:

![conflucene.png](/t5/image/serverpage/image-id/202690i0E2EF25EDF46EEA3/image-size/large?v=v2&px=999 "conflucene.png")


Answers:
author: Srinatha T
body: Hi [@???](/t5/user/viewprofilepage/user-id/4970229) ,

Welcome to Atlassian community.

It seems as though the stop Confluence script is unable to find the PID to terminate thus being unable to stop Confluence. There are additional options in stop Confluence, such as:

1. Service Confluence status \| stop \| start
   1. **status** checks the status of the service
   2. **stop** will stop the service
   3. **start** will start the service

So please check if confluence was already stopped when you attempted to stop. If you wish to manually terminate Confluence:

1. ps -ef \| grep confluence. This will return the PID of Confluence if running, ensure you located the Confluence service and not the database connections.
2. Kill -9 PID

These 2 option should allow for you to end the service gracefully or close on-demand.

I hope you find this helpful and it assists with shutting down your Confluence service.

Thanks,

Srinath T

comments: author: ???
body: ??????????Tomcat??????????


author: Srinatha T
body: Hi [@???](/t5/user/viewprofilepage/user-id/4970229) ,

Glad to hear that the steps helped and you were able to stop and start it fine.

Feel free to accept the answer , this way this thread will be marked closed and community members will be focusing on open discussions.

Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
SSL Renewal
Asked by David Ashworth:

Hi all,

I am trying to renew an expiring certificate but not having any luck. These are the commands we have previously run without issue:

***..\\jre\\bin\\keytool -genkey -alias server -keyalg RSA -keysize 2048 -keystore \<FILENAME\>.jks***

***..\\jre\\bin\\keytool -certreq -alias server -file csr2022.csr -keystore \<FILENAME\>.jks***

***..\\jre\\bin\\keytool -import -alias server -file \<CERT_NAME.p7b\> -keystore wisdom.jks***

Its failing on the last step (the import) with:

***... is not trusted.***   
***Warning:***   
***Reply #4 of 4 uses the SHA1withRSA signature algorithm which is considered a security risk. This algorithm will be disabled in a future update.***

***Install reply anyway? \[no\]:***

We use a custom location for the "keystoreFile" as specified in the server.xml config. Any help would be appreciated

Thanks,  
David


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@David Ashworth](/t5/user/viewprofilepage/user-id/4970806) ,  

I'm sure, you went through the below link  

<https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html>   

please check the above once.  

Thanks,  
Anvesh Kagithala

comments: author: David Ashworth
body: Hi [@KAGITHALA BABU ANVESH](/t5/user/viewprofilepage/user-id/4194998)

Now i get the error "keytool error: java.lang.Exception: Failed to establish chain from reply"


Tags: confluence-server

server

ssl
Presenter Mode on space overview page?
Asked by Wade H:

I just noticed that our site got the Presenter mode in Confluence which BTW is very cool! are there limitations to which pages it works on? I am noticing on a space overview for instance it does not work.

thanks,

-wade


Answers:
author: Connor
body: Hi Wade, looks like Presenter mode only works with content created by the new editor and the [comments from the announcement post](https://community.atlassian.com/t5/Confluence-Cloud-articles/Presenter-Mode-for-Confluence-is-here/ba-p/2018523/page/5) discuss it not being available for the Space overview page.


Tags: cloud

confluence-cloud
Disabling Comments in a Space or on a Page
Asked by Kevin Parenteau:

I am currently on the free edition of Confluence Cloud giving this thing a whirl. I am curious about how to disable the comments in a space. Example, if I am making a space *(documentation)* for listing out device IP addresses and such, there is no need for comments. I just need a page with a simple table that contains the data that I can share with others. Can I disable comments for pages, or for an entire space even? Please advise.

Thank you!  
Kevin


Answers:
author: Rilwan Ahmed
body: Hi [@Kevin Parenteau](/t5/user/viewprofilepage/user-id/4970736) ,

Welcome to the community.

Add/Delete comments can be managed by space admins in space settings --\> Space Permissions. But, as you are in confluence free plan, **you can't change the space permissions.**

**![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/202687iBC9BE6F7AB3C8ADC/image-dimensions/391x203?v=v2 "image.png")**

comments: author: Kevin Parenteau
body: Thank you for your reply! So while those are permissions for access, I'm curious if there is a way to just not show the comments on pages, not necessarily disable or prevent access, etc., but more from a display and appearance perspective.

Thanks!  
Kevin


author: Rilwan Ahmed
body: [@Kevin Parenteau](/t5/user/viewprofilepage/user-id/4970736) ,

Could not find any solution for this. HTML macro is also disabled in confluence cloud.

I could see one suggestion request with the same requirement.   
<https://jira.atlassian.com/browse/CONFCLOUD-24939>


author: Kevin Parenteau
body: Sounds good. Thank you for the help! I think the standard edition might be the way to go to have access to the permissions.


author: Rilwan Ahmed
body: Hi [@Kevin Parenteau](/t5/user/viewprofilepage/user-id/4970736) ,

Please accept the answer, it could be helpful for other users with similar problem/concerns.


Tags: cloud

confluence-cloud
What are custom fields for IFTTT create jira issue
Asked by Confi User:

What are custom fields in the object for creating a JIRA issue?

Ex.

{

field:...

project:...

"customfield_13355" : "\[entry.enteredby\]"

}

Are these custom fields linked to Jira in a way or how does it work?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

This depends on the project configuration in Jira and is very specific to your instance

See [this page](https://wiki.vertuna.com/display/CONFIFORMS/Creating+Jira+issue+from+Confluence+with+ConfiForms) as a helper page for ConfiForms and Jira integration. This should enable you to understand this better and find the answers

Alex


Tags: confiforms

confluence-server

issue

jira

server
View spaces access by enterprise users
Asked by gustavo pereyro:

Hi there

We are migrating Confluence Server to Cloud

The question is how can share spaces or pages for our enterprise users ( not public users in internet ) without pay a licences

The user cannot edit, comment, etc... he would only have access to read information

Thanks !


Answers:
author: Brant Schroeder
body: [@gustavo pereyro](/t5/user/viewprofilepage/user-id/1878750) I am assuming that on server you had your Confluence site restricted to your network so you could share pages publicly but only your staff could see them. The closed thing to this would be on Cloud Premium you can limit access by IP. You could have a public space but only specific IPs could reach your site.

comments: author: gustavo pereyro
body: Thank you [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) that solution is the best for me, but my Confluence is not an Premium version.. thanks again


Tags: cloud

confluence-cloud
Why I don't have the "Copy" in the menu items?
Asked by Adriano Rubino:

I don't have the Copy in the menu items and so I can't copy any project template. How can I solve this issue?


Answers:
author: Srinatha T
body: Hi [@Adriano Rubino](/t5/user/viewprofilepage/user-id/4970654) ,

Welcome to Atlassian community.

As far as I know we do not have copy template option yet. Below is the feature request for the same, you might want to vote and comment on it. You can copy the content and paste , this should work.

* [CONFCLOUD-7752 -Add ability to copy templates](https://jira.atlassian.com/browse/CONFCLOUD-7752)

I hope the above helps . Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
will history and drafts be moved when pages are moved to a new space?
Asked by Michael Blake(Zynga):

in confluence data center, we have a large space export which will not import on the destination. If I create 5 temp spaces and move page trees to these spaces, will the history, attachments, and drafts be moved along with the pages?

we are consolidating 2 confluence data center instances.


Answers:
author: Dominic Lagger
body: Hi [@Michael Blake(Zynga)](/t5/user/viewprofilepage/user-id/4970599)

The answer is yes.

I just tried to move a page with attachments, a draft and history and all was moved.

If you only copy, then these things will not be copied.

Regards, Dominic


Tags: confluence-server

server
How to integrate a Confluence chart flow with Jira tickets
Asked by Laurice:

I am creating a chart in confluence and i want to have all my Jira tickets displayed on the chart based on the following:  

- Priority (High, Medium, Low)  
- Date created   
- Work in progress (Yes/No)  

Thanks!


Answers:
author: G subramanyam
body: Hi [@Laurice](/t5/user/viewprofilepage/user-id/4970595) welcome to the Atlassian community.

Kindly check out this **[6-steps](https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically#:~:text=In%20Confluence%2C%20click%20%E2%80%9CAdd%20shortcut,Confluence%20URL%20and%20bam%20%E2%80%93%20shortcut!)** for the integration and sync. And the *[Jira issues macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/).*


Tags: cloud

confluence-cloud
JIRA service would start. Catalina log error.
Asked by valk:

Hi,

I was not able to restart JIRA services with following errors in the catalina log:

20-Jun-2022 10:05:13.340 SEVERE \[564\] org.apache.catalina.startup.Catalina.stopServer Catalina.stop:  
org.apache.catalina.LifecycleException: An invalid Lifecycle transition was attempted (\[before_stop\]) for component \[StandardServer\[8005\]\] in state \[DESTROYED\]  
at org.apache.catalina.util.LifecycleBase.invalidTransition(LifecycleBase.java:401)  
at org.apache.catalina.util.LifecycleBase.stop(LifecycleBase.java:213)  
at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:493)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)  
at java.lang.reflect.Method.invoke(Method.java:498)  
at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:406)  
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:498)


Answers:
author: Brant Schroeder
body: [@valk](/t5/user/viewprofilepage/user-id/4369434) Additional log information is needed. Can you provide the startup portion of the log files?

comments: author: valk
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Hey Brant, all resolved. One of the default ports I use for Jira in the configuration file was taking by the Win after an update. Have to define different port.


author: Brant Schroeder
body: Great, can you accept the answer so other know the resolution.


Tags: confluence-server

jira-server

server
LDAP - cleanup user list with security group and migrate to cloud
Asked by Jeff McMurray:

We have an on-premise install on 7.13, using LDAP for our users. We are planning to migrate to the cloud version.

When it was originally set up, they simply had the entire 'user' directory/container synced, which unfortunately synced a lot of users who shouldn't be in there, like service accounts and such.

cn=users,dc=subdomain,dc=domain,dc=com

The above is what is in the base DN field.

I have the following questions:

1. All of our users are simply in an AD container called 'Users', how can we sort this out better? Can we create a Security group called 'confluence_users' and add all the users that we want to sync to that group?
   1. If so, how would we enter it all into the DN fields? I tried this several times but I couldn't find the correct combination to work. I checked the help page but it didn't help.
2. If we do this and do the migration, can we then abandon the LDAP sync and switch to an invite-only system for our users, where an admin invites/adds a user's company e-mail and they join the wiki? We're not large enough that LDAP sync warrants the extra cost of Atlassian Access.

Thanks!


Answers:
author: Jeff McMurray
body: I found a typo in our schema, the group I wanted syncing is now syncing properly.

<br />

The only question now is about the LDAP removal once we migrate.


Tags: confluence-server

migration-customer-care

server
imported images always have the same name
Asked by Holger Nils Peylo:

ALL imported images always have the same name.

All images called "Grafik" and so the 2nd image overwrites the first and the 3rd overwrites the 2nd.

I previously copied many images directly from the clipboard, and they were all labelled differently.

It is a administration setting ? or in including something configuration? or a addin issue ?

### Confluence 7.18.1 {#toc-hId-1945287803}


Answers:
author: G subramanyam
body: Hi [@Holger Nils Peylo](/t5/user/viewprofilepage/user-id/4970517) welcome to the Atlassian community.

I skimmed the release notes of **[Issues resolved in 7.18(1)](https://confluence.atlassian.com/doc/issues-resolved-in-7-18-1-1137639681.html)** and couldn't find any mention about this feature. To me it looks like a bug as I never experienced this behavior.

Kindly reach out to the **[Atlassian support](https://support.atlassian.com/confluence-server/)** with screenshots for root cause and possible steps.


Tags: confluence-server

server
Changing the Font of a Template?
Asked by Emily Culella:

Hello. Is it possible to change the font of a template or do you have to create the Space in order to access "Space Tools?" I need to use company branding and I need to use their fonts and colors.


Answers:
author: G subramanyam
body: Hi [@Emily Culella](/t5/user/viewprofilepage/user-id/4969361) welcome to the Atlassian community.

The following 2 points are applicable for server/ data center editions. But not available for Cloud version.

1. I see their is an option for server/ data center editions to adjust the*[fonts visual style](https://confluence.atlassian.com/doc/styling-fonts-in-confluence-174751968.html).*
2. Also by default, Confluence provides Times New Roman, Helvetica or Courier fonts for use. You can use *[your own fonts](https://confluence.atlassian.com/confkb/how-to-add-custom-fonts-to-confluence-1115130088.html)* by declaring them in a `@font-face` CSS rule in your Stylesheet.


Tags: app

cloud

confluence-cloud

questions-for-confluence
How do I link to a section in the same document in confluence?
Asked by Kofi Akosah:

Just want to find out if it's possible to link sections within the same document, so that I would not have to enter it and so it can be updated automatically if someone changes the name of the title ..


Answers:
author: G subramanyam
body: Hi [@Kofi Akosah](/t5/user/viewprofilepage/user-id/3520297) welcome to the Atlassian community.

Please be informed their is no straight inbuilt feature as far as I knew (\*subject to latest changes or additions). However, it is a good option to check these **[Atlassian market place apps](https://marketplace.atlassian.com/search?query=confluence%20sections)** that match a part of your requirement.

comments: author: Kofi Akosah
body: Thanks for the help


Tags: confluence-server

server
issue: cannot reply to a wiki page
Asked by Abdulla Alshahri:

I cannot see the option to reply to one specific wiki page that I created. Please note that other users can reply. I can't. I don't know why!!!


Answers:
author: Srinatha T
body: Hi [@Abdulla Alshahri](/t5/user/viewprofilepage/user-id/4970420) ,

Welcome to Atlassian community.

This could be due to revoking your permissions on the page. Check with admin team to see if you were removed from any group or any changes on the page permissions that could have caused this.

Thanks,

Srinath T

comments: author: Abdulla Alshahri
body: [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) how is this possible? I am the page creator. I am sure that no one changed my permissions on the page.


author: Srinatha T
body: [@Abdulla Alshahri](/t5/user/viewprofilepage/user-id/4970420) is this the only page with this behaviour? What happens, when you create another page?

Could you provide a screenshot from the edit mode?

Can you try with the different browser, in incognito mode and check if the same behaviour reproduces ?

Thanks,

Srinath


Tags: cloud

confluence-cloud