youngmon/atlassian-qna huggingface dataset:
Whether the content of the comment can be put away
Asked by songwanxu:

We have a lot of people use the scene, a huge number of comments, the current confluence comments will become huge, there is no more concise way of expression?


Answers:
author: Nic Brough -Adaptavist-
body: What would you want from a "more concise way of expression"?

Your users have comments to make on the page. If it gets too large, then you should probably split the page up into smaller parts.

comments: author: songwanxu
body: We use confluence into a scene discussion, so there are always hundreds of people comment on this page, too many comments will change this page is very long, is there any good way to optimize the situation?


author: Nic Brough -Adaptavist-
body: If you have thousands of comments and you can't break up the pages into smaller parts, then your pages are not really documentation any more, and it's probably worth exploring other routes of communication.

Our docs often go through revisions which build up a couple of hundred comments, and there's no problem with that, but it sounds like you're heading into the thousands/

At this point, you probably need to be looking at forum or q\&a software. Have a look at the Confluence Questions add-on as a way to have that conversation, or consider something like Stride or Hipchat for getting people talking.


author: Gregor Kasmann_Actonic
body: You can try to use "Inline comments" <https://www.youtube.com/watch?v=LhHKkodOPFo>

It is just a simple text messages, without huge markup and macros.

comments: author: songwanxu
body: This scene can not meet our needs, I want to fold the comment area?
Domain
Asked by Sergey:

Hello! I bought domain name for my JiraServer. When i open jira from domain name, i see this code in browser:

Your browser doesn\\'t support frames.

In settings of domain i choose option "Masking the address in the frame".

If i open Jira by ip adress it's work.

I have this problem with confluence and bitbucket too.

Can you help me? Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: There is something running on the server behind your domain that does not work. The domain is not pointed to your Jira, or a proxy serving up your Jira, it's going to something else.

You should get the domain changed so it points to a proxy on one of your machines or Jira directly.

comments: author: Sergey
body: If i choose "Request redirection" in domain config, Jira is work, it's mean that domain pointed to my Jira. I asked support of domain representative, their answer: "we must enable masking in your server".


author: Nic Brough -Adaptavist-
body: Your domain is pointed to a server that is running something other than Jira or a proxy. I don't understand what the support people are talking about, but I assume they mean they have to do something with the software to enable it as a proxy or forwarding system.


author: Sergey
body: For example. When i reraning Jira, i see running window of jira: ![jtrb.png](https://community.atlassian.com/t5/image/serverpage/image-id/11555iBF91ABAFCF7C8AE4/image-size/large?v=v2&px=999 "jtrb.png")from domain, but after started i have this problem.


author: Nic Brough -Adaptavist-
body: That looks like Jira is starting up. What is the problem?


author: Sergey
body: Yes, my domain with option "Masking the address in the frame" work while Jira starting, but after starting i have "Your browser doesn\\'t support frames" message, in other browser i see "Blocked by Content Protection Policy. This page has a content protection policy that blocks this way of loading it. Firefox has blocked this way of loading this page, since the page has a content protection policy that prohibits this."


author: Nic Brough -Adaptavist-
body: Your domain is wrapping something around Jira that is injecting stuff you don't want it to. You'll need to remove that from it.


Tags: bitbucket

jira-software
How to import the latest jpeg which is saved on a company shared drive?
Asked by Crystal Chueng:

1) I have a jpeg which is saved on a company shared drive : \\\\server\\ABC\\tree.jpeg

2) There is a script updating this jpeg at different times of the day, so this jpeg looks different everytime the script updates it.

3) I placed this jpeg on a confluence page and link it like below :

file://server/ABC/tree.jpg

4) I want to make it work such that everytime a user refreshs the confluence page, it will pull the latest jpeg. Now it is not working for me.

5) I am sure the link works, when I place file://server/ABC/tree.jpg on the IE address, it opens up the jpeg.


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to get your user's browsers to stop caching and inject things into Confluence's headers to make sure it always fetches the file.

This would be a bit of a pain, a better option would be to have the file as an attachment that is uploaded by the process that changes the image, and the best option would be an add-on that pulls in the latest version of the file.

comments: author: Crystal Chueng
body: What is the name of the add-on and how do I install it?


author: Nic Brough -Adaptavist-
body: I'm not aware of an add-on that does this, you'd need to find or write one yourself.


author: Crystal Chueng
body: Thanks, I actually tried many methods like below but not successful.

* \[document.abc\|file:///X:/path/to/document/document.abc\]
* \[DailyVol.jpg\|file://///factorybak/AOI/JMP_Data/AOI_Volumes/DailyVol.jpg\]
* file:///p:/myFolder/folder/
* \<a href="localhost/V1.mp4"\>download\</a\>
* http://computer-name-or-ip-address:8080/myfile.xls"
* \[myfile.xls\|file:///Y:/QA/shared/myfile.xls\]
how many page versions in history can be stored on confluence server?
Asked by Peter White:

Does anyone know how many page revisions the server will retain or should I be exporting and backing up externally?


Answers:
author: Nic Brough -Adaptavist-
body: It'll retain all revisions effectively.

Technically, there is a limit - what the database can handle. Most can handle more revisions than a human can generate if they spent their life editing a single page.

comments: author: Peter White
body: Thanks. I am needing to make two revisions a day. So it would appear I'm ok. Doing a compliance check of a document that rolls out in morning and new one in the afternoon.
Is this issue with TOC and Excerpt a known issue?
Asked by Eric A. Zarko:

1. In page1 add a Table of Contents (TOC) macro within an Excerpt macro.
2. In page2 add an Excerpt Include macro configured to point to page1

Expected:

* List renders with working hyperlinks to page1#anchor

Actual:

* List renders with broken hyperlinks to page2#anchor


Answers:
author: AnnWorley
body: To get the links to work from the excerpt include macro on page 2, go to page 1 where the TOC resides, edit the TOC macro and click the absolute url checkbox:

![Screen Shot 2017-12-29 at 2.09.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/11788i75781494D749090B/image-dimensions/200x358?v=v2 "Screen Shot 2017-12-29 at 2.09.20 PM.png")

I look forward to hearing how it goes. It worked on my test instance.

comments: author: Eric A. Zarko
body: Thanks, Ann. That worked like a charm!


author: AnnWorley
body: I am very happy to hear that! Thanks for circling back to let the Community know.
Is it possible to have a working docker image for confluence server with oraclejav and not openjdk ?
Asked by Baptiste Coulon:

You know openjdk is'nst supported. then i dowloaded a jre from oracle java.

sorry but your solutioin does'nt work :

Change:

    FROM java:openjdk-8-jre

to

    FROM oracle/JDK:8

<https://confluence.atlassian.com/confkb/update-the-confluence-docker-image-to-use-oracle-jdk-829062521.html>

I downloaded a jre from oracle website.

copied in container. But configure a new jre in alpine is realy hard for me (done for jira-sofware with ubuntu).

Have you got a solution/config how to change the path of the java_home or jre_home in alpine ?

<https://hub.docker.com/r/atlassian/confluence-server/>


Answers:
author: AnnWorley
body: Hi Baptiste,

I understand you are setting the JAVA_HOME variable in Alpine linux to point to the Oracle JRE you installed.

Please see the steps listed under the heading, "What about Oracle JRE/JDK 8?" on this page [Smaller Java images with Alpine Linux](https://developer.atlassian.com/blog/2015/08/minimal-java-docker-containers/).

I look forward to hearing whether this method works for you.

Thanks,

Ann


Tags: docker

java
confluence license issue
Asked by Annie Joanisee:

We just purchased a license for confluence and have installed the panel

<http://148.59.149.102:8080>

what ever we tried we keep getting this message

**We're unable to confirm that JIRA license**

This license is invalid. Please double-check that you have entered it correctly, and contact Support if the issue continues

We use centos7

And we can't figure out why it's not working , the license was purchased today.


Answers:
author: Annie Joanisee
body: tanks , i did not notice that.


author: Annie Joanisee
body: Seriously , your right , i just check my bin file


author: Nic Brough -Adaptavist-
body: I suspect you've installed Jira, not Confluence. The error message and default port both suggest Jira.

A Confluence Licence won't work for Jira!
Upgraded to 6.5.2 and lost permissions to space
Asked by Kevin Pelzman:

After upgrading to 6.5.2, my main space is not showing the tree on the left hand side and gives me an access denied when going to some of the pages under "Pages" the two other spaces are working just fine. I have access to everything and verified my access in space permissions. If I remove my access to the space, it blocks my access to the space entirely.


Answers:
author: Kevin Pelzman
body: I am going to answer my own question! I ran the log analyzer under troubleshooting and support tools. The log found:

Confluence Page View Restriction is not Inherited when Ancestor CONFANCESTORS Table Gets out of Sync

Which then takes you to the resolution here:

<https://confluence.atlassian.com/confkb/inherited-page-restrictions-are-not-respected-213523970.html>
Unable to create a static page for publication of a new version
Asked by Jira BesRoute:

each time we are trying to create a page for a new version of one project we get the message in french " Nous ne pouvons cr?er ce mod?le en ce moment" .

We try with the option advanced and it worked but the static version doesn't work.

Jira - create - modification journal ( Static report for a specific version )

Thanks


Answers:
author: Andy Heinzer
body: It feels like this could be a permissions problem between the account in Jira and the account in the application link to Confluence.

It might help if you can recreate this problem once more, and then go into the log files for Confluence to see if a more detailed error is logged when this happens. You should be able to find these logs in the [\<confluence-home\>](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html)/logs/atlassian-confluence.log

You could also try to look at Jira's log when this happens, but it might not have sufficient information to see more detail about why this page is not being created in Confluence.

comments: author: Jira BesRoute
body: Thanks for the clue. I didn't find anything. Beside, I did the same option but choose the graph instead, and it is working fine. So the connection to JIRA is working, only the static Journal for a specefic version or all version are not working. Anyother idea ?

Thanks


author: Andy Heinzer
body: Could you let us know more about this problem? Such as what version of Jira are you using? And what version of Confluence? Also it might help us to better understand this issue if perhaps you can create a screenshot of this problem that might help explain and highlight the problem here.
How can I connect Confluence to OKTA for SSO and permissions
Asked by mattkatz:

We're thinking of moving from internally hosted Jira and Confluence to atlassian's cloud offering.

For cloud apps we are connecting everything to Okta - but I can't figure out how I would do that with confluence. Is there an article I'm missing? Is it possible?


Answers:
author: Bruno Vincent
body: Yes, it is. Okta is a supported identity provider for Atlassian Cloud: <https://confluence.atlassian.com/cloud/saml-single-sign-on-939718272.html#SAMLsinglesign-on-Supportedidentityproviders>


Tags: okta
Why does Confluence display my Visio .vsdx files very poorly with a lot of blurring?
Asked by Jacqueline Litvak:

I can display them as .png files and they look perfect, but then I can't edit them as Visio files from Confluence. If they are displayed as Visio files (.vsdx) they are very blurry and difficult to read, although I can then edit them in Visio.


Answers:
author: Zak Laughton
body: Hi Jacqueline!

It's not currently possible to embed Visio diagrams on a Confluence page. The image you are likely seeing on the page is a compressed preview of the file.

For now, you might want to look into a 3rd-party plugin to make this happen, such as [Visio for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.visio/server/overview).

(Side note: there is a feature request open for this functionality that you can vote and comment on: [CONFSERVER-27877](https://jira.atlassian.com/browse/CONFSERVER-27877). Be sure to watch the ticket for any updates on the feature from our product team!)

comments: author: Jacqueline Litvak
body: Thanks for the information!
How do i customize the people search in conflience?
Asked by Pankaj Agarwal:

In the people search, the auto complete does not work as it works on the default confluence search.

Also, if i do not enter the correct first name, the search result does not give any result. The substring does not work. Is there a way we can enable it? It is difficult for the users to type in the full name of the person they are searching for and its a nice to have feature.


Answers:
author: carolyn french
body: Hello Pankaj,

I don't think there is a way to customize this. As far as the Atlassian documentation goes, it seems you have to correctly enter the first name or last name:

<https://confluence.atlassian.com/conf65/search-the-people-directory-939701446.html>

The Global Search bar in the upper right hand corner also searches through people, so you can start typing a user's name and it will pop up:

![2018-02-22_1515.png](https://community.atlassian.com/t5/image/serverpage/image-id/15566i9E47A7CF649C5EB2/image-dimensions/257x70?v=v2 "2018-02-22_1515.png")

If you need this type of search in the People Directory, you can try out a variety of add-ons in the Marketplace to see if they will meet your needs (they will probably give you more functionality around user profiles, which is cool, too).

Best,

Carolyn

comments: author: Pankaj Agarwal
body: Thank you Carolyn.

Regards,

Pankaj


author: carolyn french
body: You're welcome :) If it answered your question, can you click the gray checkmark next to my answer to accept it as the solution? Thanks!
"Summary" field not available to display in Filter Results gadget (JIRA results set for Confluence)
Asked by Marc Morrell:

![No-Summary-available-2017-12-22_11-41-20.png](/t5/image/serverpage/image-id/11521i871F5DC8AFBABCF7/image-size/large?v=v2&px=999 "No-Summary-available-2017-12-22_11-41-20.png")


Answers:
author: Kian Stack Mumo Systems
body: Marc,   

Try switching to the "JIRA Issue/Filter" macro instead.

Thanks,   

Kian

comments: author: Dirk Moors
body: I tried that, but that macro does not let me insert anything when using the "search" functionality. The "search" itself works fine, but the "insert" button is disabled.  

Platform: Ubuntu 16.04LTS  
Browser: Chrome Version 64.0.3282.140 (Official Build) (64-bit)  
Confluence CLOUD (not the server version)  

![Screenshot from 2018-02-22 09-56-48.png](https://community.atlassian.com/t5/image/serverpage/image-id/15573iF2BFB5EE507FF968/image-size/large?v=v2&px=999 "Screenshot from 2018-02-22 09-56-48.png")


author: Arthur Mack
body: Its a known bug

<https://jira.atlassian.com/browse/CONFCLOUD-56928>

Please vote for a fix


Tags: confluence-cloud

jira-software-cloud
Include Page macro: file path
Asked by Christine Beason:

I am trying to use the include page macro, but the page I need to include is a child page. I have tried a number of combinations, but none work. What is the correct format for the path to a child page?


Answers:
author: Shannon S
body: Christine,

The Include Page macro will work with all pages, regardless of parent or child status. You only need to type the name of the page in the search box on the left when you insert the macro.

If you prefer to include it manually rather than selecting the macro, then the path is the same:

```
{Include:SPACEKEY:Page name}
```

You won't need to include the parent page name in order for it to work.

Can you give that a try and let me know how it goes?

Regards,  
Shannon

comments: author: Christine Beason
body: No, it does not work. I have tried a number of combinations, with and without the parent page name. I continue to get "page not found" error message.


author: Shannon S
body: Hi Christine,

As I have verified this with a child page on my own instance, I can confirm it does work. Since it does not on your instance, there is another underlying problem.

Please type { and then type **Include**, and select the Include Page macro. Once you do that, can you tell me what happens when you type the name of the page in the search box?

![Screen Shot 2017-12-27 at 9.56.24 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/11608i41F976DDB50F1844/image-dimensions/381x217?v=v2 "Screen Shot 2017-12-27 at 9.56.24 AM.png")

If it doesn't find the page here, then there might be some other problem, such as indexing. Can you [Rebuild the Confluence Reindexes from Scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html) and [Rebuild the Ancestor Tables](https://confluence.atlassian.com/doc/rebuilding-the-ancestor-table-153948.html) and see if that helps you mention the page?

Lastly, does the issue occur with all Child Pages, or only certain ones? What version of Confluence are you running currently?

Regards,

Shannon
Share page not showing user and description fields
Asked by Vitor LC:

Hi,

when clicking the Share button no fields for the target users or the message shows up, as explained in the [Atlassian's "share a page or blog post"](https://confluence.atlassian.com/doc/share-a-page-or-blog-post-16482511.html). The theme being applied is the default and we have no custom HTML, styles or JS.

What shows up:

![ShareThisPage.jpg](/t5/image/serverpage/image-id/11516i8CAA2C0FB3E39894/image-size/large?v=v2&px=999 "ShareThisPage.jpg")

Versus what is expected:

![ShareThisPage_Complete.jpg](/t5/image/serverpage/image-id/11518i3117C1C71DBBFEF8/image-size/large?v=v2&px=999 "ShareThisPage_Complete.jpg")

We are using Confluence 6.4.2 and it happens in all browsers.

Did anyone have this situation already, and/or know how to solve it (and what may be the cause)?

Thank you.


Answers:
author: GMK
body: Check if system-plugins related to email notifications are not disabled. To check this go to Confluence Administration -\> Manage add-ons. Select "System" from picklist and search for "wordbox" plugins.

\* Verify if "Workbox - Common Plugin", "Workbox - Confluence Provider Plugin", "Workbox - Host Plugin" are enabled.

Then search for "Notifications" plugins and verify if following plugins are enabled:

\* Confluence Email Notifications Plugin

\* Confluence Content Notifications Plugin

\* Confluence Batch Notifications plugin

comments: author: Vitor LC
body: Hi Greg,

Yes, that was indeed the problem.

Thank you


author: Nancy Lopez
body: Hi Vitor,

I am curious if you have configured a mail server for your instance. It is mentioned in this documentation that the users will not appear in the resulting dialog if a mail server has not been set up.

<https://confluence.atlassian.com/conf64/share-a-page-or-blog-post-936511201.html>

In addition, the steps to setting up a mail server in 6.4.2 can be found here:

<https://confluence.atlassian.com/conf64/configuring-a-server-for-outgoing-mail-936511623.html>

Best regards,

Nancy Lopez

comments: author: Vitor LC
body: Hi Nancy,

thanks a lot for your reply.

The mail server was correctly configured. I've confirmed it by sending a test mail to my personal and our functional mailbox accounts.

I take the opportunity to wish you a happy new year,

Best regards,

Vitor Castelo
Dynamic table modifications by using macros in C++ ?
Asked by Peter Mueller:

Hello ,

I am new to confluence, but I have one question regarding table development in a blank project.

Is it possible to target a table cell with a macro which is written in C++, checking that cell input on specific words and create an event, for example a task if that condition is fulfilled?

For example, if u have two rows and two columns, then u have at least 2x2=4 cells. Does an opportunity exist to check the content of one cell? For example, in C++ ( if(cell_input=='L') then do_anything, for example create a task ).

Kind regards


Answers:
author: AnnWorley
body: Confluence out of the box does not support logic inside table cells. Please have a look at the Atlasssian Marketplace for [plugins for tables](https://marketplace.atlassian.com/search?product=confluence&query=tables) or [spreadsheet plugins](https://marketplace.atlassian.com/search?product=confluence&query=spreadsheets). There are quite a few so I have to leave it to you to choose the one with the features you value most.
Confluence doesnt start!!
Asked by omer yildirim:

Hi There,

We are working on windows server 2012 R2 and I installed Jira and Bitbucket on same server. I installed confluence too but it doesn't start. I added log file content below. Please help.

21-Dec-2017 11:52:52.838 SEVERE \[main\] org.apache.catalina.startup.Catalina.stopServer Could not contact localhost:8000. Tomcat may not be running.

21-Dec-2017 11:52:52.853 SEVERE \[main\] org.apache.catalina.startup.Catalina.stopServer Catalina.stop:

java.net.ConnectException: Connection refused: connect

at java.net.DualStackPlainSocketImpl.connect0(Native Method)

at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)

at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)

at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)

at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)

at java.net.Socket.connect(Socket.java:589)

at java.net.Socket.connect(Socket.java:538)

at java.net.Socket.\<init\>(Socket.java:434)

at java.net.Socket.\<init\>(Socket.java:211)

at org.apache.catalina.startup.Catalina.stopServer(Catalina.java:451)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at org.apache.catalina.startup.Bootstrap.stopServer(Bootstrap.java:400)

at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:487)


Answers:
author: Nic Brough -Adaptavist-
body: This suggests something is blocking access to Tomcat on the server.

Have a look further up the log for other errors and check your firewall rules and networking.