youngmon/atlassian-qna huggingface dataset:
Option for upgrade/recovery
Asked by Brent Wesley:

Hi everyone

I have a problem with our old confluence v5 server currently due to corruption in the mysql innoDB where a prepared XA transaction will not rollback or commit. I have spent hours beating my head with every guide I can find. I can get access to the innoDB with restore mode set to 4. it shows no prepared transaction but when you try to go back to no restore mode it fails with a prepared transaction again (same id).

That said we do have a recent confluence backup which I want to be able to restore to a new server.

Being such an old version what is the best approach to restoring the backup to a new version of confluence? Install the old version, restore then update or just Install latest and then restore.

Thanks in advance


Answers:
author: Brant Schroeder
body: [@Brent Wesley](/t5/user/viewprofilepage/user-id/4352307)Welcome to community.

You will need to restore to the same version of confluence as the backup. Once that has been completed you can upgrade. Guide for upgrading below.

[Guide to upgrading Confluence](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)

comments: author: Brent Wesley
body: Thanks Brant


Tags: confluence-server

server
Need a plugin to view Epics by fixVersion (yearly quarters) that update on drag
Asked by Paul Wallace:

Hi, I need a Confluence view of all my Epics, organised by fixVersion which are quarters (Q1, Q2 etc). When I drag the Epic from from quarter to another the fixVersion is updated in the Epic. I **don't** want the Epic to calculate it's own fixVersion or position on the view according to the status the child Stories/Tasks e.g. Roadmaps/Portfolio.

Thanks for your help.


Answers:
author: Diego
body: Hello there [@Paul Wallace](/t5/user/viewprofilepage/user-id/4286352)! I can see how a feature like that would be beneficial. I would like to point out that our Jira Issues macro might be able to help you out with this:
> [Insert the Jira issues macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)

However, I would like to better understand your needs. Here we go:
> 1. How would that view look like?
> 2. Do you need to drag and drop issues to order them?

Let us hear from you!

comments: author: Paul Wallace
body: Hi. To describe what I need I have found and and trialing the [Comala Canvas](https://marketplace.atlassian.com/apps/1211683/comala-canvas-for-jira?hosting=cloud&tab=overview) add -on. My basic requirements are to:

* Show Issues on a board with columns by field e.g. Fix Version
* When I drag the stories around to different columns the Fix Version (or what ever field I am using to organise the Issues) is updated.

The above product does this very well and even supports a matrix view where I can show columns **and** rows by various Jira fields.

However there is only one real problem. A column only supports one Jira issues horizontally, meaning if I have a lot of issues my column can get very long and the board unwieldy. It also doesn't scroll so if I have say 15 columns the Jira Issue "cards" on the board shrink to fit in to one screen. Not good on a laptop say.

Hope that's clear. Thanks for your input.


author: Diego
body: Good to hear that you were able to find a software that does what you need. I noticed that you linked to a Jira app.

Is your current need inside Jira or in Confluence?

For suggestions on the app you have found, the best course of action would be to contact Comala directly:
> [Comala Canvas for Jira - Support](https://marketplace.atlassian.com/apps/1211683/comala-canvas-for-jira?hosting=cloud&tab=support)

Let us hear from you!


Tags: cloud

confluence-cloud

epic
How to query and batch replace keywords in pages, page history, and attachments?
Asked by Ollie Guan:

Hi Community,

I know that there are some plug-ins that can realize the batch modification of page keywords, but if i want to find out the keywords in the page history and the keywords in the attachments and replace them, any suggestions?


Answers:
author: Dominic Lagger
body: Hi [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

Do you want to change the text on a previous page version? I think could be tricky ;)

I'm not sure, but I think you have to script something by your own, probably with ScriptRunner for Confluence.

But I would highly recommend you not to change old page versions. You will lose control and the correct history.

For the attachments: I don't think this is possible to change content in an attachment.

Regards, Dominic

comments: author: Ollie Guan
body: Got it, thanks for your suggestion\^_\^


Tags: confluence-server

data-center

server
Unexpected "Set up Confluence" startup page
Asked by Rick Reineman:

I needed to install a new certificate today, created the .JKS and edited the server.xml files to include the new store name and key password. Done this several times in the past, never a problem.

Until today, luckily it's my development server. After the cert install and service start my Confluence web site starts at the "Set up Confluence" page, like it thinks it's a brand new install.

I can't imagine what I could have done to make this happen. I would sure appreciate some ideas if anyone has any.

I have reverted to the old certificate thinking it might be a cert issue, as silly as that sounds. No luck there, the setup screen happens on both certs.


Answers:
author: Nic Brough -Adaptavist-
body: This happens when you reconnect Confluence to an empty database, or damage/remove the config file the database connection is stored.

Check that the file \<confluence home\>/confluence.cfg.xml contains the right connection settings for your Confluence database.

comments: author: Rick Reineman
body: Thanks for the reply, I figured it out about the time you were responding. I probably did it to myself somehow.


author: Rick Reineman
body: Solved. Somehow the confluence.cfg.xml which resides in the Confluence home directory got deleted, nothing to do with the cert, just fat fingers or something.

I assume the absence of the confluence.cfg.xml triggers the Set up Confluence initialization page.


Tags: certificate

confluence-server

server
Variable disappears when added to table cell in template
Asked by cristov_russell:

I've created a template and added several variables to it successfully. When I add a variable to the cell of a table and then save the template and then edit it again, the variables in the cells are removed. Is it not possible to use variables inside tables?


Answers:
author: Tiffany Long
body: I was having the same issue. For my use case, I am making a custom Product Requirements Template. I want the "Status" to be from a Variable list. Status is part of the table in the header. I have tried changing the global template and creating a new one from scratch, no matter what I do the variable will not show in the table cell. And also, like Cristov, It looks like it will work when creating the template, but after you save it and try to use the template it is gone.


author: Diego
body: Hello there [@cristov_russell](/t5/user/viewprofilepage/user-id/4158968)!

That is a curious behavior. I tried to replicate it but had no luck. All my variables are still within the template.

With this in mind, I would like to ask you a few questions. Here we go:
> 1. How are you naming your variables?
> 2. How many variables are inside tables?
> 3. Are there multiple variables inside the same cell?
> 4. Are there variables outside the table?
> 5. What browser are you using?
> 6. What version of the browser are you using?

Also, Is there any error thrown when you save or during the editing process of the template?

Let us hear from you!

comments: author: cristov_russell
body: 1. I've given each variable a unique name using alpha characters and underscores.
2. I've tried adding just one and I've seen this behavior.
3. No
4. Yes
5. Chrome
6. 89.0.4389.128

No errors are displayed.

Subsequently, after posting this, I've now seen this behavior outside of a table as well.


Tags: cloud

confluence-cloud

table

template

variable
Uploading an audio file
Asked by Scarlett Sundance:

I'm trying to upload an audio file into the Confluence from a Zoom meeting but I receive an error message "file not supported" the file type is MV4A. Is there a file type that I can switch to for me to upload this?

Thank you,

Scarlett Sundance


Answers:
author: Vero Rivas
body: Hi [@Scarlett Sundance](/t5/user/viewprofilepage/user-id/4351929)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/upload-files-139513.html>

<https://confluence.atlassian.com/doc/display-files-and-images-245827130.html>

Cheers


author: WW
body: Unless you've got a restriction on which file types are allowed to be uploaded to your Confluence instance *(which is possible, for security purposes - ask your Confluence admins about this)*, you can upload any kind of file.

Can you *play or preview*the file type in Confluence? Probably not. So if you're trying to add the file using a macro that would cause an error.

I'd check with your Confluence admins first, though, to make sure they haven't locked down the file types first, though.

comments: author: Emily Paris
body: Hallow Atlassian,

To insert an audio file into a cell, place your cursor in the desired cell, type "/", and then choose "Image, video, or file" from the menu. Next, use the file picker to select the audio file you want to insert. I recommend downloading or preparing your audio files beforehand for a smoother process. This ensures that the correct file is ready when you need to add it to your project. If you frequently work with audio files, consider installing an audio file manager to organize your files more efficiently. plz Visit: <https://www.snapofficial.net/how-to-download-music-with-snaptube/>

Thanks Regards...!!


Tags: confluence-server

server
Is there better documentation on how to use the confluence-react-components package?
Asked by Kevin Connell:

I am building a react app that pulls some articles from confluence via the api. I saw that Atlassian made a node package for this right here:

<https://www.npmjs.com/package/confluence-react-components>

Unfortunately, the documentation does not provide any examples or instructions on how to use this package. I would prefer not to build something from scratch if the package already exists. Could someone help me out here?


Answers:
author: Diego
body: Hello there [@Kevin Connell](/t5/user/viewprofilepage/user-id/4341699)!

I was able to find the repository in Bitbucket, but I believe that it is contains the same data as the one you pointed out:
> [Project: Atlassian - confluence-react-components](https://bitbucket.org/atlassian/confluence-react-components/src/master/)

However, I believe that you will have more context for your request in our sister community, the Developer Community:
> [Atlassian Developer Community](https://community.developer.atlassian.com/c/confluence/6)

Let us hear from you!


Tags: atl-dev

cloud

confluence-cloud
Migrate Confluence to new server
Asked by wdonovan:

We're retiring our Windows 2012 server and need to move Confluence to our new 2019 server. I've installed the same version on our new 2019 server but when I start it, the original server starts giving errors about the database being updated by a different instance of Confluence. We don't need to move the database but is it required if we intend to have 2 instances running during the testing before cutover?


Answers:
author: Deepanshu Natani
body: Hi [@wdonovan](/t5/user/viewprofilepage/user-id/3958719)

You can not connect 2 instances of Confluence with a single Database.

If you wish to perform a validation, you will need to create a copy of the database and link it with your test instance.

comments: author: wdonovan
body: OK...I made a copy of the SQL database and connected my new install of Confluence to it using the confluence.cfg.xml file. I cannot login to the new site however. When entering my credentials, nothing happens. We are using MS Active Directory as our user directory. Wouldn't this info have been migrated to the new site when the copy of the SQL database was done?


Tags: confluence-server

migration

server
Migrating from Linux/Postgres to Windows/Oracle
Asked by Robert Egan:

Our organization is in discussions to move our Jira/Confluence/Crowd from Linux servers backed by a Postgres database to Windows servers backed by an Oracle database.

The ideal solution would be that export and import would handle all those details, since the data is in XML format. Or am I being way too optimistic?


Answers:
author: Nic Brough -Adaptavist-
body: Export/import is indeed the easiest and safest way to do it. But it only works for small and medium Atlassian systems - if you have a huge system, it may fail to export, and then you're into the nightmare of having to do it piecemeal or worse, by having to write SQL conversions of some sort.

comments: author: Robert Egan
body: We use export/import all the time to clone production for our dev and test servers. And yes, it does fail from time to time, so we will have to build that into our schedule.


Tags: confluence-server

crowd

jira

server
How to get an alt-text on site logo
Asked by Henrik Mikkelsen:

Hi,

I need to set an alt-text on the site-logo (not the space-logo) in confluence 7.4.4

I'm using the Refined App - but the site logo stems from confluence own site logo and favicon settings.

Any help would be appreciated.


Answers:
author: Janette _Refined
body: Hi,

It is possible to run javascript that would add the alt text on the site logo. This is of course quite a workaround but technically it is possible.

Best regards,

Janette \[Refined\]

comments: author: Henrik Mikkelsen
body: Thank you Janette,

Any ideas on how and where?

Google has led me to:

\<script type="text/javascript"\>  
AJS.toInit(function() {  
AJS.$('.aui-header .aui-header-logo img').prop('alt', 'Site Logo');  
});  
\</script\>

I tried to put it in the header - but that didn't work.

Sorry for the follow-up question


author: Janette _Refined
body: Hi,

Under Refined Configuration and Themes tab, there is an option to add HTML code where you can add the javascript. I would make use of jquery, both for making sure the code gets executed after page load and for targeting and modifying the elements.

I looked a little bit further into the functionality and I will raise an improvement suggestion to include the alt text in Refined. I can't make any promises that it gets implemented but I can post an update here if it is!

Best regards,  
Janette \[Refined\]


Tags: confluence-server

refined

server
Tag in checklist
Asked by Mattias Mild:

Hello,

I would like add tags (administration, finance, strategy etc) and estimated time to delivery in my checklists in Trello. Anyone that know how this is done?

Best regards,

Mattias


Answers:
author: Garrett
body: Hey Mattias,

To be sure I follow you, could you please clarify if you mean checklists in a card or a list containing cards? Once I'm sure which you are asking about, I'll be happy to discuss this further.

Thanks!

comments: author: Mattias Mild
body: Hi Garrett!

I mean a checklist in a card.

Thanks!


author: Garrett
body: Okay Mattias,

Thanks for letting me know. While we don't have a direct way to add a tag or label to a checklist or its items, I think using cards as your checklist items could work for you.

When adding checklist items, you can provide a link to a Trello card. This allows you or a team member to quickly view that card in the checklist along with any relevant labels or details like so:

![Screen Shot 2018-09-06 at 2.44.46 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/31596i87F7C7AF10B02771/image-dimensions/513x285?v=v2 "Screen Shot 2018-09-06 at 2.44.46 PM.png")  
![Screen Shot 2018-09-06 at 2.46.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/31597iEDC5C335F769DF98/image-dimensions/511x184?v=v2 "Screen Shot 2018-09-06 at 2.46.28 PM.png")

![Screen Shot 2018-09-06 at 2.55.06 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/31598i3F8A98BC7EA9FC55/image-dimensions/509x185?v=v2 "Screen Shot 2018-09-06 at 2.55.06 PM.png")

The estimated due date is a [Custom Field](https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields) I added for this example, you could of course change this however you like.

I hope this helps, let me know what you think!
peut on envoyer le contenu d une carte par mail ainsi que les pieces jointes sans le lien url
Asked by debruyne herve:

peut on envoyer le contenu d une carte par mail ainsi que les pieces jointes sans le lien url


Answers:
author: Soumyadeep Mandal
body: Hi [@debruyne herve](/t5/user/viewprofilepage/user-id/1911050) ,

Visit the below link and follow the steps! I hope it will solve your problem!

<https://blog.trello.com/how-to-create-trello-cards-from-email>
How to allow another person's access to a single board?
Asked by Dana K Cassell:

After using Trello solo for some time, I would like to set up a board with one other person having total access to that board. I've read through the collaboration and team guides, but am not clear on whether that would restrict the other person to that one Board - and not have access or even see the names of my other boards. Can someone clarify this? Or suggest how best to set it up? Thank you


Answers:
author: Mary Ramirez
body: Hi [@Dana K Cassell](/t5/user/viewprofilepage/user-id/1909892),

All of your personal boards are not visible to other users unless you give them permission. Here's a[link](https://help.trello.com/article/791-changing-permissions-on-a-board) on the different permissions a user can have. If you would like this person to see all of your boards, you would have to add them to all of them. I'd suggest setting up a [team board.](https://trello.com/guide/create-a-team)

comments: author: Dana K Cassell
body: Thank you, Mary. Much appreciated.
Adding a comment from email
Asked by Yelmaly Rojas:

Hello. I would like to know how can I add a comment in an existing card. It'd be really useful for my job.

Thanks in advance!


Answers:
author: Devon Henderson
body: Hi Yelmaly!

Simply send or forward an email to the address for the card and it will be added as a comment! You can find the card's email address from the card back, then on its sidebar click Share and More... It's under "Email for this card."

Hope this helps!


Tags: card

comment

email
Trello Email Notifications As a Member
Asked by Andrew Doumith:

Trello Community,

I realize that when I click "Watch" on any card, I get an email notification when the card is due. Is there any way to receive this same email notification whenever any Member is added to the card? For example, let's say I (Admin) add John as a Member to a Card on my Board. Is there a way for me to set it that he gets an email notification on the due date of the Card or three days prior to due date?

Thanks,

Andrew


Answers:
author: Teddy
body: Hi Andrew,

There is not currently a way to have notifications sent when a member is added to a card, but I'd be glad to let our team know thats something that you'd be interested in seeing!

Currently we will only send notifications in certain circumstances, which you can read much more about here: <https://help.trello.com/article/793-receiving-trello-notifications>
Is there a way to expand cards to show their description?
Asked by Dean Gibson:

I use Trello for my University projects and I wanted to know if it was possible to expand cards to show their description.

It would be useful for me if I could see the description without clicking on each card. I often take screenshots of my boards to include in my coursework and having the description displayed would allow me to better show the progression of the board over time.


Answers:
author: Teddy
body: Hi Dean!

There is not currently a way to expand the description without opening up the card back.

I'd be glad to let our team know about your interest in this change though!

comments: author: Bang Xiang Yong
body: I'm looking for this expand function as well, so that I can view all of the descriptions at once..

Just looking at the header of the card doesn't give me enough information.


author: Steuben Press
body: Please implement this feature! The title doesn't show enough information at a glance.


author: AnLe90
body: Yeah i second that. Also this was asked in september 2018, did this ever get addressed?


author: Manel Orovio
body: Please implement this option. Without it, I will not use Trello. Otherwise, it is fantastic.


author: Mihael Kukec
body: Agree! This would be great to have! So that you are able to see immediately content and not to have to open it.


author: Connor Fowler
body: My organisation's users would also benefit greatly from this feature. Adding a request to the list in hopes that the priority is increased internally at Atlassian.


author: Katie Manchester
body: Still waiting for this sadly

comments: author: cogianuandreea
body: Still waiting too.


author: Jesse Fuller
body: 100% agreed. Sometimes the title isn't enough or you need to compare the descriptions of two cards. A simple plus icon or a little expand carrot somewhere would be great.


author: Andrew Buensalida
body: I second the motion


author: caguayo
body: This seems like a huge win for very little effort, please do find a way to implement this much-needed feature!
How can I correct the due date?
Asked by Kym Adams:

When I enter a date in the Card title the due date sets for the next day. Also in my recurring cards the date and time I set is completed at a different time.![2018-09-03 (1).png](/t5/image/serverpage/image-id/31105iC4E2293E027ABF1A/image-size/large?v=v2&px=999 "2018-09-03 (1).png")


Answers:
author: Mary Ramirez
body: Hi [@Kym Adams](/t5/user/viewprofilepage/user-id/1904203),

Pressing "d" will open the due date picker for a card and there you can edit the date. Do you happen to have a power-up in place that may be interfering? Also, have you checked your settings to ensure your time/date is correct?

comments: author: Kym Adams
body: Thank you Mary I have been able to do half of your suggestions which has already made my life easier. But I can't find how to check my time/date settings the only option I can find in Settings is Language. Are you referring to within Trello or my computer settings?


author: Krisztian Kovacs
body: Hi [@Kym Adams](/t5/user/viewprofilepage/user-id/1904203),

This page might help: <https://help.trello.com/article/813-setting-the-first-day-of-the-week-for-the-calendar>


author: Mary Ramirez
body: [@Kym Adams](/t5/user/viewprofilepage/user-id/1904203),

Yes within Trello. The link above shows you how to.
In the iOS app I find the size of my lists too small to read. Can this be changed?
Asked by Lynne West:

Until a couple of months ago, this was not a problem at all. Now, I don't like using the app anymore because of this. I've been a Trello app user for at least 3 years and would like to continue. Any suggestions?


Answers:
author: Crystal Davis
body: Hi Lynne,

Crystal from Trello Support here!

Could you tell me what happens if you open the board and double tap on the screen? It should zoom in on the lists.

If that doesn't help, please [write in directly](https://trello.com/contact) so we can take a closer look!
Help getting non text emails to show up inside of trello!
Asked by Brandon Bartee:

Is it possible to have HTML emails show up in your trello card description as plain text, as opposed to code?


Answers:
author: Mike
body: Hi Brandon,

Not easily, unfortunately.

Trello will always take the full text that's provided by email, and enter that into a Trello card. Trello itself doesn't render HTML, so Trello is showing the content of the email exactly as it was received.

You'd need to first strip the HTML out of the email before sending it on to Trello---you might be able to do something like that with Zapier, which is a third-party service that connects various applications without any coding. This way, you could forward the email to Zapier to pull out the relevant text, and then forward that part on to Trello. You can check it out here: <https://zapier.com/zapbook/trello/>