youngmon/atlassian-qna huggingface dataset:
Page properties Report not behaving properly
Asked by Bharath Raj:

Page properties report is continuously showing a loading icon and it never gets out of it.

What could be the issue?

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/173850i93A1F65BC02DF814/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Patrick Vanhoof
body: Maybe too many pages in the report?

comments: author: Bharath Raj
body: No. Only 2 pages.


author: Patrick Vanhoof
body: Does it work

* on other pages?
* in another space?


author: Bharath Raj
body: Seeing the same issue with other pages and another space.


author: Patrick Vanhoof
body: Sorry, but maybe you should contact Atlassian support than.


author: Bharath Raj
body: Yes. Will do. Thanks for your replies.


Tags: confluence-server

server
Inserting Markdown table with support for Jira Ticket Macro
Asked by Frederik Mann:

If I write a confluence page with and copy\&paste e.g. "<https://mycompany.atlassian.net/browse/PROJECT-123>" it will trigger the Jira Ticket Macro and link the ticket, title and current status.

If insert markup this does not happen.

This results in a standard link.

```
|Apex Class Name|Description|Linked JIRA Tasks|
|---|---|---|
|ClsClass|Description|[PROJECKT-123](https://mycompany.atlassian.net/browse/PROJECT-123)|
```

This results in a borked markup table but with the ticket linked.

````
```

|Apex Class Name|Description|Linked JIRA Tasks|
|---|---|---|
|ClsClass|Description| https://mycompany.atlassian.net/browse/PROJECT-123 |
````

Any ideas on having a markdown table with Jira Ticket Macros?


Answers:
author: Shannon S
body: Hello Frederik,

Thank you for raising this question on Atlassian Community! I understand you need to insert a markup table with a linked Jira ticket, but it's not working correctly.

We have an open bug that may be causing this issue:

* [CONFCLOUD-65789](https://jira.atlassian.com/browse/CONFCLOUD-65789?) *Inserting Markdown on Markup Macro does not* work

As a workaround, you can insert Markdown in the Legacy editor template. Use the page below to convert your markup to Confluence formatting:

[Convert Markdown to Confluence](http://chunpu.github.io/markdown2confluence/browser/)

Can you try that and let me know if it works for you?

Take care,

Shannon \| Atlassian Community Support

comments: author: Frederik Mann
body: Hi Shannon,

thank you very much for the tip with the Legacy editor hint and the "Convert Markdown to Confluence" website, it will help me solve my problem.


Tags: cloud

confluence-cloud

jira

macro

markdown
Excerpt include makro with "excerpt name" set, does not find the excerpt in page
Asked by Henning Ortler:

We are using "Excerpt" makros in several pages and using "Excerpt include" works fine in any other page, as long as there is only one excerpt in the referenced page and you are not using the "Excerpt Name".

The new functionality of setting an "Excerpt Name" per excerpt should allow to include a specific excerpt, but as soon as you set the "Excerpt Name" in the "Excerpt include" makro, it doesn't find anything in the referenced page (Page Containing the Excerpt).

I don't think I am misunderstanding the documentation of the Excerpt Include:

"Allows you to identify this macro so that you can add multiple Excerpt macros to one page and use a specific one on another page using the Excerpt Include macro."

<https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/>

Is this a known bug and when will this be fixed?


Answers:
author: Nic Brough -Adaptavist-
body: I think you have understood all of the docs up until the bit where it fails to be clear.

You are absolutely right that any one page can only have one working section surrounded by the excerpt macro.

Confluence only looks at one excerpt macro on a source page. Put more than one into a page, and it fails (it used to just complain that your page data was junk, now it lets you do it, but I don't know how the code decides which bit to read if you do use it more than once)

It is not really a "bug", it is a weak feature. Atlassian has not implemented a decent "have many excerpts on one page" function.

This is not unexpected, the "multi-excerpt macro" app solves the problem, really well, and Atlassian tends not to build in functions that their partners are providing solutions for.

comments: author: Henning Ortler
body: Thanks for your reply. Sad to hear such a basic feature is still not available by default makros.


author: marian ganaz
body: What is the point to name the excerpt if by page it only accept one excerpt. We want to use mark multiple sections of a page as excerpts to be call up on other pages and that was not possible.

Looks like we need to break down the reference document into multiple pages so we can create the excerpts.


Tags: bug

cloud

excerpt

macro
About Log4j Security Vulnerability
Asked by Suman ragi:

Please check and let us know the Confluence product is impacted with Log4j Security Vulnerability or not ? and current Confluence Version **37.4.9**we are using.


Answers:
author: Tom Lister
body: This post should help

<https://community.atlassian.com/t5/Trust-Security-articles/Atlassian-s-Response-to-Log4j-CVE-2021-44228/ba-p/1886598>


author: Daniel Eads
body: Hi [@Suman ragi](/t5/user/viewprofilepage/user-id/4572002) ,

While Confluence 7.4.9 is not vulnerable to CVE-2021-44228, there are a couple other advisories in recent months that do affect that version:

* [Confluence Server and Data Center - CVE-2021-26084 - Confluence Server Webwork OGNL injection](https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html)
* [Multiple Products Security Advisory - Unrendered unicode bidirectional override characters - CVE-2021-42574](https://confluence.atlassian.com/security/multiple-products-security-advisory-unrendered-unicode-bidirectional-override-characters-cve-2021-42574-1086419475.html)

At your earliest convenience, I would recommend upgrading to Confluence **7.4.14** (the latest long-term support version in the 7.4 line) to mitigate these other two.

Cheers,  
Daniel \| Atlassian Support


author: Kishan Sharma
body: Hi [@Suman ragi](/t5/user/viewprofilepage/user-id/4572002) Welcome to the Atlassian Community! You can also refer below posts for more information

* <https://confluence.atlassian.com/display/SECURITY/Multiple+Products+Security+Advisory+-+Log4j+Vulnerable+To+Remote+Code+Execution+-+CVE-2021-44228>
* <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>


Tags: cve-2021-44228
How i build new gadget
Asked by shon issac:

I need help to build I would love to know how to build a new gadget with the values I define that do not exist in the table of gadget


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

You will need to do some coding to create new things like that. Start with a look at Forge - <https://developer.atlassian.com/platform/forge/>


Tags: cloud

confluence-cloud
Can default due date color timing be changed?
Asked by MEL Bot:

The defaults for the due date coloring are quoted as,

* **Light grey:**The card is due more than 24 hours in the future
* **Yellow:** It's within 24 hours of being due
* **Red:** The card is due and will remain red for 24 hours
* **Light pink:** Oh no, it's past due
* **Green:** Congrats! It's complete

Is there an option to change this to different time periods as weeks are more relevant than 24 hours for our use.

Cheers


Answers:
author: Michael Pryor
body: Hi Antony!

Very neat request but unfortunately at the moment there isn't a way to do this.

comments: author: MEL Bot
body: Bummer.

Cheers Michael, appreciate the reply. Hopefully its something that can be implemented in future updates.
Modificacion para una mejor gestion en Trello
Asked by Erick Maldonado Ruiz:

Hola, me presento, soy Erick Maldonado  
Muy buena su aplicaci?n Trello, muy ?til para llevar una gesti?n de tareas que llevo el d?a a d?a en mi trabajo.  

Solo un detalle, si pudieran que las listas tambi?n se eliminaran como las tarjetas. Tambi?n que se pudiera cambiar el color de letra y colocarlo como negritas seria excelente.  
Muy completa la aplicaci?n, solo esos puntos para hacerla mucho m?s eficiente.  
Muchas gracias, y un cordial saludo.


Answers:
author: Soumyadeep Mandal
body: Hi [@Erick Maldonado Ruiz](/t5/user/viewprofilepage/user-id/3920586) ,

Welcome to the community!

You can also delete the lists of a board. Just click **3 dots** top right corner of a list then click **Archive this list**.

If you have any suggestion regarding Trello app then contact **Ask Trello Support** <https://trello.com/contact#/>
Questions to clarify
Asked by Tan Jun Yong:

Hi everyone,

I'm new to Trello, and i'm have questions to ask in the community to see if it helps to solve my questions.

1. Project Report Email (Will Trello be able to send out daily/weekly reminder for meeting or task assign to team members)?

2. Integrations (What platform can Trello integrate with)?

3.Import/Export (Any import/export functions)?

4.Milestones (Will it be able to add milestones to keep track of important dates or projects updates)?

5. Capacity (Workload View/ Workload planner)?

It will be good if i can have the support link or a video to watch.

Thank you and appreciate all of your help!


Answers:
author: Iain Dooley
body: [@Tan Jun Yong](/t5/user/viewprofilepage/user-id/3918648) responses below:

1. You can read about Butler reports here <https://help.trello.com/article/1192-creating-reports-with-butler>

2. Trello has a very open API and integrates with just about everything either via Power Ups, Zapier or with custom integrations via the API directly

3. There are some, but mostly relies on the API, business class allows you to export as CSV

4 and 5. For project management/planning functions, check out the Placker integration, it does everything you need it to:

<https://placker.com/index.html>
JIRA Power-up Setup Configuration
Asked by Mark Paget:

Hi There,

<br />

I used the JIRA Power-up successfully on another trello board, where I got to configure the Jira project and component. Then JIRA updates automatically flow into my trello board.

<br />

Now when I add to another trello board, it just offers to connect and I don't see where I can configure the project/component. Also my colleagues are experiencing the same on their boards.

<br />

Please advise if something we are missing (most likely)   

Thanks in advance


Answers:
author: Michael Kimathi _AC Nairobi_ Kenya_
body: Hello Mark,

This is MK here on behalf of Atlassian Community Nairobi and we would like to answer your question.

Apparently Jira powerup connects/syncs to a single board (A board is the same as a project in Jira thus a one to one relationship, same as issues on Jira connects to a card).

That said the problem might be your configuration on Jira whereby your new board is trying to use an already connected Jira URL from your previous project to the new board.

To resolve this you can create a new Jira Project on a new tab and connect with your new Trello board.

Let us know if this makes sense and resolves your problem.

Best Regards

MK


Tags: jira

power-up
Can I make the Butler Power run silent?
Asked by Jeffrey Hubbard:

I want to cut down on our notification traffic from the butler actions. Can the power up be set to silent mode?

thanks


Answers:
author: Iain Dooley
body: [@Jeffrey Hubbard](/t5/user/viewprofilepage/user-id/3584628) Nope, if you want to cut down on your notifications you will need to unwatch things (cards/lists/boards):

<https://help.trello.com/article/793-receiving-trello-notifications>
Can you track someone when they view the board
Asked by percilla zeno:

Can you track someone when they view the board but make no changes?  

I forgot to delete someone from my board and I am wondering now  
how I can track to see when people are viewing what I sent and just havent responded.

Or just viewing the board and refuse to respond.  

would really like to know how I can track when someone view the board?


Answers:
author: Torben_trello
body: This is not recorded in Trello. Only once the user performs an action on a board we'd record that action in the board activity. We'd recommend removing users from the board, if you no longer would like them to access the information on that board: <https://help.trello.com/article/779-removing-a-member-from-a-board>


author: Iain Dooley
body: [@percilla zeno](/t5/user/viewprofilepage/user-id/3920366) what's the use case here? Like, how are people seeing what you're posting and why might they be refusing to respond?
Re: Integrating ZD tickets with Trello
Asked by Faiz Malik:

When trying to link a zendesk ticket to a trello card, you can only search using a reference number when dealing with a claim or a URL link to the ticket, but it does not allow you to search by ticket number. Is this a feature that can be enabled? It would be alot easier to be able to search for a zendesk ticket on Trello when trying to add it to a trello card. Thanks


Answers:
author: Iain Dooley
body: [@Faiz Malik](/t5/user/viewprofilepage/user-id/3920309) The ZenDesk powerup is created by ZenDesk, so that's a feature request you'd need to make to them.

However, you might thing about using Trello as your helpdesk, there's the SendBoard powerup:

<https://sendboard.com/>

or my own product BenkoDesk which does much the same thing but on any device:

<http://www.benkodesk.com/>
Email to create cards with Due date and colour label
Asked by Vantage_Production:

What would be the email format to create a card in a list that shows a label colour, due date and any other custom fields?


Answers:
author: Iain Dooley
body: [@Vantage_Production](/t5/user/viewprofilepage/user-id/3920298) the format for label colour is like this:

Here is the subject #green

you can assign a member like:

Here is the subject #green @iaindooley

However if you want date or any other custom fields etc. you'll need to use Butler, for example to set a value on a custom field you could do something like this:

![2020-05-16 at 10.44 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/95154iA6BB4F7309D134E7/image-size/large?v=v2&px=999 "2020-05-16 at 10.44 pm.png")I can't find the trigger condition that used to be in Butler for when a card is created containing a date, but you could do this with Trellinator:

<https://gist.github.com/iaindooley/05dec69039647a00b40fd8695df78d31>

This would mean you could email things like:

Do this thing @iaindooley #green next Monday

and the card would be set due next Monday, assigned to iaindooley, and get the green label added.

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Simon Perkins
body: Email to board formatting outlined here <https://help.trello.com/article/809-creating-cards-by-email>

comments: author: Vantage_Production
body: Yep, I've already read this page, but it does not explain properly how to do it.

Should I type in the subject:

xxxx#red

xxxx #red

xxx #labelred

How exactly should be the format of the subject line?
Butler Connected App Triggers Missing
Asked by nin-ack:

Wondering about why I'm seeing some discrepancies between <https://blog.trello.com/butler-automations-for-slack-jira> which shows JIRA and Slack in the trigger action list:

![Slack_Rule.jpg?width=2394&name=Slack_Rule](https://community.atlassian.com/t5/image/serverpage/image-id/94779iEBE3432CE2CF4D74/image-size/large?v=v2&px=999 "Slack_Rule.jpg?width=2394&name=Slack_Rule")

And my own Butler Rules panel where my connected apps are absent:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/94780i2E27140BE601E60A/image-size/large?v=v2&px=999 "image.png")

Any help is appreciated, thank you!


Answers:
author: Esme Crutchley
body: Hi [@nin-ack](/t5/user/viewprofilepage/user-id/3903002)

You have to pick a trigger, then the rest of the options will show up in the 'actions' section.

In the top picture, there's already a trigger, but in the bottom one, a trigger hasn't been chosen yet. If you pick a trigger, you should see them :)

comments: author: nin-ack
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) Ahhh that makes sense. I was hoping I could leverage Butler to create based on triggers FROM JIRA so was looking the other way around haha. Thank you much!


Tags: automation

butler
can you schedule a zoom meeting within a trello board or trello card
Asked by Jessica_Gallo_Irigoyen:

can you schedule a zoom meeting within a trello board or trello card


Answers:
author: Brittany Joiner
body: I don't know entirely of a native way to do this, but I wonder if there's some way you could use the Slack and Trello integration... and then also the Slack and Zoom integration.

For instance, maybe when a message is posted in a certain Slack channel, it creates a trello card. And then if you do \`/zoom\` in Slack, it will create a Zoom link, so then therefore that would be populated into a Trello card.


Tags: zoom
When I copy a list from one board to a new board, archived custom fields re-appear. Why?
Asked by Jose Bonilla:

When I copy a list from one board to a new board, archived custom fields re-appear. Why?

I have a list that had custom fields. I already deleted those fields so my original list is in good condition. When I copy that list and then try to move it to a new board, those custom fields all come back and I have to re-delete them. Is there a way to permanently delete those custom fields so they don't come back?


Answers:
author: Iain Dooley
body: [@Jose Bonilla](/t5/user/viewprofilepage/user-id/3920117) when you move a card from one board to another, if that card has values set on any custom fields, then those fields will be created on the card into which it was moved.
What is the maximum amount of checklist items in Trello?
Asked by Desiree:

I didn't know there was one. I am trying to copy paste a ton of items I want to use as a checklist from Google Sheets but it tells me there are too many. Just curious what the max is.


Answers:
author: Desiree
body: Just in case anyone wants to know - it seems to be 200.


Tags: automation

checklist
Ability to filter cards by create date?
Asked by Stuart Yamartino:

Now that our company, like other companies have gone remote, it has become harder for me to keep up with new cards. We use Trello to track bugs, it would be great if there was a way to filter cards by create date. Like cards (bugs) that were created in the last 24 hours or the last week.

Anyone know of a way to accomplish this either using the UI or using the API?

Thanks so much!


Answers:
author: Iain Dooley
body: [@Stuart Yamartino](/t5/user/viewprofilepage/user-id/3920096) you can search for cards edited in the last day:

<https://help.trello.com/article/808-searching-for-cards-all-boards>

In terms of API solutions, this Trellinator function would create a checklist linked to cards across all boards created in the last 24 hours:

<https://gist.github.com/iaindooley/d5dbc9f1490a09febc6ebf07ca8a21ef>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Stuart Yamartino
body: It seems like you can't filter on a single board by \`created:week\` though. Is that correct?


author: Iain Dooley
body: [@Stuart Yamartino](/t5/user/viewprofilepage/user-id/3920096) yep that's right there's only "edited" (which includes created) but no "created" search modifier
Bonjour, est-il possible de d'ouvrir une carte d'un tableau ? Public ?
Asked by Nicolas Buck:

Bonjour, est-il possible de d'ouvrir une carte d'un tableau ? Public ou est-ce seulement possible ? l'?chelle d'un tableau?


Answers:
author: Blair at Atlassian
body: Nous ne pouvons ouvrir qu'un Tableau au public, et non pas une Carte. Vous pouvez cr?er un Tableau s?par? avec cette Carte et ouvrir ce Tableau au public si vous voulez limiter ce qui est visible publiquement. Nous esp?rons que cela vous sera utile !
Cannot connect to my account.
Asked by Mary Spring:

I joined Trello last week and have used it several times. Today I logged in and was received as if I am just joining now. When I click on the boards I have been using, there are no boards.

Thank you,

Mary


Answers:
author: Soumyadeep Mandal
body: Hi [@Mary Spring](/t5/user/viewprofilepage/user-id/3919785) ,

Welcome to the community!

You can visit the activity page and try to inspect what have you done since you joined Trello.

<https://help.trello.com/article/822-the-board-menu>

And if you still unable to figure it out what has happened to your boards just contact Trello support [https://trello.com/contact](https://trello.com/contact#/)


author: Michael Pryor
body: When you contact Trello, look in your browser history for a Trello board url that you used to access and include that - then we can look up your account. This happens frequently that your account is actually connected to another email address you have - not the one you are currently using with Trello.
Can you add an established team into another paid subscription
Asked by crystal.francis:

We have established a team with several boards that we would like to move onto the parent companies paid account. Is there a way to do this??


Answers:
author: Iain Dooley
body: [@crystal.francis](/t5/user/viewprofilepage/user-id/3920078) You can just change the team of the board:

<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>


Tags: team
Hello Epics/Butler Question: Can you autogen new Cards when a Template action is triggered
Asked by david vaughan:

Hi Everyone.

The problem I am trying to solve is we have a need to create a template card for when we onboard new clients. Within this "new client" card we use Hello Epics to create subtasks (child cards) that are assigned to individual/departments. The issue is how can i autogenerate new child cards when that template action is triggered. As i have it setup now it of course will just recreate the same child cards when use create a new card based off a trigger which are tied to already existing child cards. My goal when that template is triggered is to create a new unique set of child cards. i have attached a screenshot of the card i would like to use as a template. The other option is for each new client to have a "new board" where i just copy that board.   
![New client template.png](https://community.atlassian.com/t5/image/serverpage/image-id/94727i948EFBB6C954BBF4/image-size/large?v=v2&px=999 "New client template.png")

Any thoughts here appreciated!


Answers:
author: Iain Dooley
body: [@david vaughan](/t5/user/viewprofilepage/user-id/100618) yeah this is a problem with any sub-tasking mechanism in Trello, ie. if you link to cards from a checklist, then you create a new card from that template then your new card will link to the same cards as the original template.

I don't know how to fix this with the Epics powerup, but if you're using checklists to subtask then you can just have your template checklist unlinked and create the links to new cards at the time the card is created. It's the same basic approach here but you'd trigger on card creation:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>


Tags: butler

epic

template
Trello icon not appearing in start.atlassian.com
Asked by Rajkumar Ramachandran:

Hi,

If i create a Trello id in the following sequence:

1. I created atlassian account and then logged on to Trello the icon appears on the start.atlassian.com account for me

2. But for a colleague I created a Trello account and then created an Atlassian account the icon does not appear on start.atlassian.com for him.

Can you please sort this issue for me.


Answers:
author: Bibek Behera
body: Hi [@Rajkumar Ramachandran](/t5/user/viewprofilepage/user-id/3919106) ,

You can always switch between the atlassian tools using the same account.

![Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/94673iE8D813D63CAC0F2D/image-size/large?v=v2&px=999 "Trello.PNG")