youngmon/atlassian-qna huggingface dataset:
marks like ????? in txt
Asked by Lingwei Li:

In exported txt files, there are a lot of marks like?????. How can I solve it?


Answers:
author: Benito Picarelli
body: Hi Lingwei,

What plugin are you using that is doing to procedure? Also, I believe it's worth checking if your database collation is correct as per: <https://confluence.atlassian.com/display/DOC/Database+Configuration>


author: Nic Brough -Adaptavist-
body: Whatever "export to txt" you are using is not generating the correct language characters. You'll need to debug this "export"
Is there any update in Oracle DB when upgrading confluence from 4.3.6 to 5.7
Asked by Alihesam Azari:

Hi,

We have Confluence 4.3.6 and planning to upgrade to 5.7.

It's connected to an Oracle 11.2.0.4.0 database and we'll use the same database even after the upgrade!

Is there anything to upgrade in the database ? any script to run or something?

or we should simply start upgrading the confluence .

I have read some upgrade release note and havn't found any thing special though.

Thanks!

/Hesam


Answers:
author: Nic Brough -Adaptavist-
body: No, the upgrade process in the software will convert all the data from 4.3.6 to 5.7 for you.


Tags: confluence-administration
My Image Properties Bar is only small, I don't get any advanced options like boarder, link and properties? What am I doing wrong?
Asked by james:

I'm on latest versions of safari and chrome with the most recent versions of confluence hosted. What is going on, I cannot add links to images.


Answers:
author: james
body: Figured it out, I was uploading the photos from files. I tried the Drag and Drop function and the images began appearing with the full size tool bar. Strange but I am glad I figured out a way around.


author: Guilherme Nedel [Atlassian]
body: Hello James, here are some queries to help us narrow the issue down: can you add links to other elements? Does this happens with any image, or just a specific type of them? This happens from other workstations too, or from a single computer? When has this started to happen, if recently - were there any changes to Confluence settings, or add ons pool?With this answers we can provide further assistance, a screenshot may also help to determine what is going on.


Tags: confluence-administration
Confluence Active Directory integration without AD Admin privileges
Asked by Brett Faike:

The IT department I'm working with does not want to create a user in Active Directory with admin privileges for Confluence integration. Is it possible to create user with less privileges if Confluence only needs read privileges from AD? If not, why do I need an admin user in AD? (I need some explanation for the IT department)


Answers:
author: Timothy
body: If you don't give the administration permission to the AD user, you might just need to give the right permissions to that user. Go through the options of connecting Confluence to AD with your IT department and you should be able to grant the right AD permissions to the user.


Tags: confluence-administration
delete space
Asked by Ryan O'Farrell:

I am a space and site admin but I cannot delete a space.

image2015-3-22 10:39:34.png  
[](https://community.atlassian.com/t5/Confluence-questions/delete-space/qaq-p/103189?attachment-id=10113){#link_1188b502c53009}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/17279/1/image2015-3-22%2010%3A39%3A34.png){#display_1188b502c53009_0}


Answers:
author: Nic Brough -Adaptavist-
body: That screenshot strongly implies that you are **not** a space admin for this space. If you were, you'd have lots more tabs alongside overview/content tools, and, of course, the missing "delete space" tab next to space details.

I'd re-check the permissions on the system.


Tags: cloud

confluence-cloud
How to restore Confluence 3.4.3 backup data?
Asked by John Ang:

Hi,

Latest Confluence only supports data restoration from Confluence 4 and above. May I know how do I restore Confluence 3.4.3 data?

I have tried to install 3.4.3 and request for an evaluation license key but the key doesn't work.

My old Confluence instance could no longer be started up due to machine problems.


Answers:
author: Nic Brough -Adaptavist-
body: What does "the key doesn't work" mean? I've just installed and run 3.4.3 with a newly created evaluation key and it works fine. You'll need to debug that first, then import your 3.4.3 data, then upgrade it.
Task managment via REST API
Asked by Troy Liesinger:

I'm trying to update a task via the REST API to my cloud instance but can't seem to get anything but a 500 return code. Is this supported? Do I need to supply the entire JSON descriptor that is returned from the /task get method (this does not seem to work for me)? If you had an example I would greatly appreciate it. I also can't seem to view completed tasks through the api. Is this possible?


Answers:
author: Lars Swart
body: Hi Troy,

do you have a fully functioning script that can read and write tasks and change the status?


Tags: cloud

confluence-cloud
For Atlassian Cloud, is the storage limit still 25GB per instance? Is the cost $1 per month for each 1GB over 25? Are there other tiered rate plans available?
Asked by John Lee:


Answers:
author: Nic Brough -Adaptavist-
body: No changes to <https://confluence.atlassian.com/display/Cloud/Atlassian+Cloud+Storage+Policy>


Tags: cloud

jira
where is widgetconnector 1.3.8 now available for download? atlassian-contrib repo appears deprecated
Asked by Deb Briggs:

(sadly, we are still at Confluence 3.3.1)


Answers:
author: Deb Briggs
body: never mind, found it at <https://bitbucket.org/atlassian/confluence-widget-connector/downloads>


Tags: confluence-administration
Is there a way to customize the task email notifications
Asked by Fran?ois Le Boulaire:

When you receive a file update email notification it includes only information about the updated file not the whole file list which is good.

But it,s not consistent, in the case of a task list page you receive the whole tasl list including all the completed tasks.

For example, it's difficult to figure out which task has been completed.

Also the task list is not ordered by due date which make things again more complicated.

Is there any way to customize the task notification email content/view?

For example we'd like to receive an email notification with only tasks that have been updated or completed and order them by due date.


Answers:
author: Deividi Luvison
body: Hey Fran?ois,

That is achievable in neither Confluence Cloud and Confluence Server ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad"). At present moment the only way you could get that would be trough customization on Confluence Server (as you can't customize Cloud) so the customizations on the task list macro could work like that.

Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: cloud

confluence-cloud
What version of Confluence Server can I import to Atlassian Cloud
Asked by Jan Capps:

I want to import a confluence server instance 4.2.4 to Atlassian Cloud. The documentation is not clear what versions of confluence are supported for imported to cloud. In one place it says 4.0 and up and in another it says 5.3? If I can export my current version to the cloud, that would be great. If not, it's going to be more complicated/time intensive.

This page says you can migrate a Confluence Site from version 4.0 to Atlassian Cloud.

<https://confluence.atlassian.com/display/Cloud/Importing+a+Confluence+Site>

My site is too big to import the entire site so I will have to import a space at a time. When I go to Atlassian Cloud, import it says it supports import from Confluence 5.3.


Answers:
author: Jan Capps
body: That is different than what the documentation says anywhere. If I must do that, it's going to be a bigger hassle than I expected.

comments: author: Shawn C
body: Hello Jan, This article may be of more information about migrating from the Server to Cloud: <https://confluence.atlassian.com/display/CLOUDKB/How+to+Migrate+from+Confluence+Server+to+Confluence+Cloud>


author: Paula Silveira
body: Hi Jan,

If you want to migrate your data from Confluence Server to Cloud, first you need to upgrade your Server to the latest version of Confluence (5.7).

Thanks and regards,  
Paula Silveira


Tags: import
Scaffolding: unable to activate trial version
Asked by Ravi Botla:

Hi,

I am unable to activate the trail version of scaffolding in Confluence 5.7.

I downloaded the license key file from servicerocket. But, I don't see any place where I can upload in confluence. As you can see in the following picture, I just get the non-editable text for Add-on key.

image2015-3-20 12:27:27.png

I get the following when I try to use the fields

image2015-3-20 12:31:27.png

Thanks, Ravi

[](https://community.atlassian.com/t5/Confluence-questions/Scaffolding-unable-to-activate-trial-version/qaq-p/432239?attachment-id=8362){#link_1188b6744e9efb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/73211/1/image2015-3-20%2012%3A31%3A27.png){#display_1188b6744e9efb_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Scaffolding-unable-to-activate-trial-version/qaq-p/432239?attachment-id=8363){#link_1188b6744e9efb_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/73211/2/image2015-3-20%2012%3A27%3A27.png){#display_1188b6744e9efb_2}


Answers:
author: Ravi Botla
body: Thanks your attempt to help me Rodrigo.

I could get over this. The place to upload the license file is different from the usual plugins from Atlassian market place. That caused all the confusion. I could get where to upload and install for this one. Thanks.


author: Rodrigo Girardi Adami
body: Hi Ravi,

This is strange. have you tried to remove the plugin and add it again into Confluence? Is that the latest plugin version?

I recommend to reach [service rocket support](http://company.servicerocket.com/contact/) as well. I wasn't able to find a documentation that Illustrates this behavior so far.

I hope this helps.

Cheers,

Rodrigo


Tags: addon-net.customware.confluence.plugin.scaffolding
Can I Limit what Components are displayed on a bar chart?
Asked by C:

I am using 4 or 5 components on each JIRA issues to represent 4 or 5 different pieces of information. for example, I use components for the following items.

1. Product
2. Platform
3. Feature
4. Team
5. Category

I want to create a Pie or Bar Chart that only show the components for the Product. AKA I want to show a breakdown of the number of issues opened per Month by component but I do not want to manually populate the numbers.

Currently, when I search for Components in (Product-A, Product-B) I get a Chart with all the other components listed.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Christian, there is a request to sort the Chart info by component, I believe this suggestion could fit in the [ticket scope](https://jira.atlassian.com/browse/CONF-36477). Please review the thread posting your concerns and usage case so it can increase the item relevance.

Hope this helps!

comments: author: C
body: I am using multiple components on an issue. I want to only show a selected list of components on the graph. currently I pull back 75 components in my list but I only want 5 of them to show up in my report.


Tags: chart
What permission to be able to manage watchers?
Asked by Julio Valdez:

Hi,

What permission allows people to be able to manage watchers?

How do I edit/configure for each space?

* [Atlassian Confluence](http://www.atlassian.com/software/confluence) 5.5
*   

Thanks in advance.


Answers:
author: TomC
body: Hi Julio,

Anyone with the space administrator permission can manage watchers (*Space tools\>Permissions\>Space Admin*).


author: Mallmann
body: Hi Julio,

Just in addition to Tom's answer, Confluence Administrators also have permissions to manage watchers, since their permissions include space permissions. :smile:

Eduardo

comments: author: TomC
body: Eduardo, that was a good add. Confluence Admins have a lot of capabilities that I sometimes forget about. Just today I was double-checking a permission -I turned off the Attachments-Remove permission to observe the effect and noticed that I still had 'delete attachment' functionality in my test space. Then it dawned on me I still had that 'right' as a Confluence Admin so did my testing with a non-Confluence-Admin colleague, where I was able to confirm my assumptions. ;)


Tags: confluence-administration
Confluence : userkey to usre name convrsion
Asked by M:

Hello,

I need to translate \<ri:user ri:userkey="xxxxxxx" /\> to user name using REST api. I am geting \<ri:user ...\> element when get storage of confluence content using following REST call.

https://example.com:8080/confluence/rest/api/content/24183304?expand=body.storage

To convert to user, i tried following

http://example.com:8080/jira/rest/api/2/user?key=xxxxxxx

but it returned user not exists error message

```
{"errorMessages":["The user with the key 'xxxxxxx' does not exist"],"errors":{}}
```

Thanks


Answers:
author: Rodrigo Girardi Adami
body: Hi Munjai,

Instead of using this rest call, you can use this one below to get the user key and username for the page:

confluence/rest/api/content/24183304?getpage

I hope this helps!

Cheers,

Rodrigo

comments: author: M
body: Thanks Rodrigo,I got clue from above and solved it using different view <https://example.com:8080/confluence/rest/api/content/24183304?expand=body.export_view>


Tags: cloud

confluence-cloud
Boolean - Output displays extra commas
Asked by Klaus:

I'm looking for a solution that allows me to have multiple boolean selections and what ever is in a true state will output this into a comma delimited output. Anything that is set to false shows doesn't included the comma.

```
#set($1STRING='')#if ($param1STRING=="true")  #set($1STRING='1STRING')#elseif ($param1STRING=="false")  #set($1STRING='')#set($2STRING='')#if ($param1STRING=="true")  #set($2STRING='2STRING')#elseif ($param2STRING=="false")  #set($2STRING='')#end  #set($3STRING='')#if ($param3STRING=="true")  #set($3STRING='1STRING')#elseif ($param1STRING=="false")  #set($1STRING='')||$1STRING, $2STRING, $3STRING |
```

This is the output that I would like to have:

1STRING,2STRING,3STRING

This is an output that I can do not want. When a boolean option is not selected. It display an unnecessary comman.

1STRING,,3STRING


Answers:
author: Kirstin Seidel-Gebert
body: I don't know what you need this for, but you could just add the comma to the strings itself (if they're not empty) instead of outputting "`$1STRING,`". This leads to the fact, that no comma will be displayed, if $2STRING is empty.

Cheers,  
Kirstin


Tags: confluence-administration
Can we move instances seamlessly from cloud to server?
Asked by Carlton McFarlane:

I am currently using a JIRA cloud instance and plan to have a Confluence one. Will I be able to migrate these to server instances at a later date when we have the infrastructure?


Answers:
author: Nick Heberle
body: It is certainly possible to move from cloud instances of JIRA and Confluence to server instances. However, I wouldn't call it necessarily seamless. Atlassian outlines the caveats and the process in their documentation here:

[Migrating from JIRA Cloud to JIRA Server](https://confluence.atlassian.com/display/JIRA/Migrating+from+JIRA+Cloud+to+JIRA+Server)

[Migrating from Confluence Cloud to Confluence Server](https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+Cloud+to+Confluence+Server)

If it doesn't seem as easy as you'd like, when the time comes there are always Atlassian's Experts to help with the migration.


author: Tiffany Lancaster
body: What about Bamboo? Is it possible to move from Cloud to Server and how difficult is it?


Tags: cloud

confluence-administration

jira

migration

move

server
How can I use a task-list in a user defined confluence macro?
Asked by Thomas Brandt:

Hello,

I wrote a little macro displaying a task list and a hyperlink (see code below)

But when I insert this macro with {translationstate} in my article, I can not stored the user selection when changing the checkboxes.

Error message is:"*Your task could not be saved. This might have several reasons*."

Does anyone know how I can use task lists within my template so that the confluence users can stored their changes for the checkboxes?

Thank you,

As option for macro body processing I selected "Rendered".

Here is the template code:

```
## Macro title: My Macro## Macro has a body: Y or N## Body processing: Selected body processing option## Output: Selected output option#### Developed by: My Name## Date created: dd/mm/yyyy## Installed by: My Name## @noparams<ac:structured-macro ac:name="panel"><ac:parameter ac:name="borderColor">#2189C7</ac:parameter><ac:parameter ac:name="titleColor">#FFFFFF</ac:parameter><ac:parameter ac:name="borderWidth">2</ac:parameter><ac:parameter ac:name="titleBGColor">#41A9E7</ac:parameter><ac:parameter ac:name="title">State of translation</ac:parameter><ac:rich-text-body><ac:task-list><ac:task><ac:task-id>9</ac:task-id><ac:task-status>incomplete</ac:task-status><ac:task-body><span>English translation</span></ac:task-body></ac:task><ac:task><ac:task-id>6</ac:task-id><ac:task-status>incomplete</ac:task-status><ac:task-body><span>Spanish translation</span></ac:task-body></ac:task></ac:task-list><p><span><ac:link><ri:page ri:content-title="Pflege der Artikel-&Uuml;bersetzungen" ri:space-key="WERK" /><ac:plain-text-link-body><![CDATA[How to maintain translations]]></ac:plain-text-link-body></ac:link><br /></span></p></ac:rich-text-body></ac:structured-macro>
```

Created output in the confluence article when using the macro:

StateOfTranslation.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-use-a-task-list-in-a-user-defined-confluence-macro/qaq-p/358162?attachment-id=49){#link_119272e5400d26}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60549/1/StateOfTranslation.PNG){#display_119272e5400d26_0}


Answers:
author: Kirstin Seidel-Gebert
body: Hello Thomas,

I never tried this, but I'd think that this won't work. Task lists try to save their status to the confluence page, means checking a task results in a page change.  
If the task list is part of a user macro, the task list source code is not part of the page. Each time you open the page, the task list will be rendered anew (from the macro code). There's no "place" to store changes of tasks.

Regards,  
Kirstin


Tags: tasklist

user-macro
Need ability to delegate permission to add users to groups
Asked by jeremyjoeldunn:

Our Confluence install is used worldwide by members of our distributed non-profit organization. There are currently over 60 spaces, and growing. Many of the spaces have permissions restricted to various groups, which are setup by the confluence-administrator team. That part is easy; and the space-admins can manage the space-permissions.

What the space-admins CANNOT do, as far as I can see, is add members to the groups which have access to their space. This means that every change in group-membership must come to the attention of the confluence-admins. It's very frequent, and tedious work.

Request the ability to designate a user as the "owner" of a group; such that they can add/remove members from the group. Then we can make the space-admins owners of the group(s) which can access their space; and the rest is up to them.

If this feature exists either in Confluence core or in a plugin, someone please tell me - I've been unable to find it.

Otherwise if it is planned or already-requested, please reply with a link to the ticket; I cannot find that either.

Otherwise please tell me how to open a feature-request ticket.


Answers:
author: Rodrigo Girardi Adami
body: Hi Jeremy,

While searching in Atlassian features I was able to find this one: <https://jira.atlassian.com/browse/CONF-5302>

It states to give user management permissions to space admins, although not specifically giving a specific group permission to someone.

Let me know if this feature is not what you'd like and I can create a new feature for you.

Cheers,

Rodrigo

comments: author: Jon Verville
body: I agree this is a critical need for us to be able to delegate permission to space admins to manager their groups. We love Custom Space User Management Plugin, but it is not really maintained. Please Atlassian, help us out!Jon Verville,NASA Wiki managercc @Sherif Mansour @Bill Arconati @Rodrigo Adami


author: jeremyjoeldunn
body: thanks Rodrigo. Yes, this is the feature I was seeking.

The ticket referenced "Custom Space User Management Plugin" but the URLs in that ticket are obsolete. the correct plugin is here: <https://marketplace.atlassian.com/plugins/raju.kadam.confluence.permissionmgmt>


author: miikhy
body: Hi,  
If you need to empower users and delegate group management to a set of selected users, I've recently published a plugin which might help! It's a brand new plugin so I'm really interested in feedback to give orientations to my roadmap! It's for Jira but if your gorups are fetched from Jira, might help!

<br />

You can try it out here, I'll be more than happy to improve it to suit more needs: <https://marketplace.atlassian.com/plugins/com.caritteprod.group-ambassadors/server/overview>

<br />

Cheers


Tags: confluence-administration
when does Confluence send users email notifications?
Asked by barbarat:

Sharing the Confluence program with many people. I know they'll get emails when they are tagged or when they watch the page.

How about if they are tagged and there are updates to the page? Do they get an email every time a page is updated with their name tagged in it?

If someone has edit access on a page, are they automatically notified anytime a page is updated (even if the "notify watcher" checkbox is off?)


Answers:
author: Thiago Zandona
body: Hi Barbarat,

The Confluence users receive the email notification by event. That means that if someone is mentioned, for example, will receive the email notification once, triggered by the mention. If the user is not a watcher of the post/page that was mentioned he will not receive emails when it is edited or something, because the edit event will only trigger the email notification to watchers. The same thing with the edit permission, if "notify watcher" is off the email notification will not be triggered. You can find more information about email notifications in Confluence on the page below:

<https://confluence.atlassian.com/display/Cloud/Email+Notifications>

Cheers

comments: author: Bernie J_
body: Great response thanks! The link seems broken. It would be great if there was an option when you publish material changes to be able to notify everyone mentioned on the page or in comments.


Tags: cloud

confluence-cloud

email

notification
What is Confluence Content Notifications Plugin?
Asked by Shane Doyle:

I can't find anything online about this plugin and all the description says is: "Declares the Confluence Content Notifications"

I want to know what this plugin does and if disabling certain modules would disable certain notifications. For example, would disabling "page-edited-notification" actually prevent the system from determining if the page was edited and making a notification about it? And is this in-app notifications or email notifications?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Shane, there ins't much I know about this module - though I know that it manages outgoing notifications when adding comments to a file, it also interacts with other elements such as Hipchat notifications. A good way to monitor if disabling will cause changes from being registered, is to tail the logs after disabling the component in question.


Tags: confluence-administration
Confluence 5.2 Server. blog plugin
Asked by Dmitry Klimov:

Hello, I have a Confluence 5.2 Server. Please tell me, who knows what about blog plugin. Thanks. Dmitry


Answers:
author: William Zanchet [Atlassian]
body: Hi Dmitry,  

If you meant the macro, you can have a look in this documentation:  

<https://confluence.atlassian.com/display/DOC/Blog+Posts+Macro>  

Cheers,  
WZ


Tags: confluence-administration