youngmon/atlassian-qna huggingface dataset:
My new confluence cloud does not show user and cog icons
Asked by Arvind Thakur:

Today, i have registered a URL on confluence cloud evaluation.

My initial dashboard looks empty with no Administrator and Cog icons.

Nor does the configure button seems to work.


Answers:
author: John Haselwood
body: I have the same problem as Arvind for an cloud evaluation created today. I have reported it to the support team


author: Rodrigo Girardi Adami
body: Hi Arvind,

That's odd. I couldn't find any bug for Cloud with this behavior. There might be some problem with this instance. I recommend to contact the cloud support team so they can check the instance status.

Cheers,

Rodrigo


Tags: cloud

confluence-cloud
What does "team-muppets" mean?
Asked by Adrian Moerchen:

I've created a ticket at <https://jira.atlassian.com/> and someone else assigned the label "team-muppets" to it.

What does this label mean?


Answers:
author: Nic Brough -Adaptavist-
body: It means it's for the attention of a group of people inside Atlassian who may be interested in certain types of issues, or issues related to specific topics, but are not a distinct group that can be defined by user management.

I think the "muppets" are mostly focussed on the core Confluence stuff, "hobbits" more about Confluence questions and so-on.

I suspect you might be asking because some people use "muppet" as a derogatory term for someone being a bit silly or doing something mildly daft. This is not the case for Atlassian - it really is just a set of people. Personally, I take it as a compliment, because I like the Muppets. (Not sure I should have learned all my cooking skills from the Swedish Chef, or jokes from Fozzy, but hey...)

comments: author: Adrian Moerchen
body: Good answer though, but I still hope for a more "official" one. Btw. I didn't correlated the term with something derogatory, wasn't even aware of this ;) It's just out of interest, as this is quite an unusual label.


author: Marcin
body: Nic is essentially right, most of our product engineers are broken up into smaller teams and they usually give themselves some sort of name. The "Muppets" team is one of the teams within the Confluence product team, and the label was probably attached to the issue so that they would look at it (different teams use labels differently in their JIRA projects, so I'm guessing). There's a wide variety of team names within Atlassian, some based on themes, some just random.- MarcinAtlassian Stash (Red Team :) )


author: Umer Saeed
body: I have 3 teams in my company and we use the terms/labels for star wars characters. We have Team Troopers, Droids and Wookies. So we label a lot of stuff based on a cool team name. That's pretty much it.


Tags: atlassian-support
Confluence space admin able to add groups
Asked by Patrick_Vanhoof:

Currently only Confluence admins can add groups, but I think it would be a nice feature if space admins could add groups to a space. Is this feature in the pipeline?


Answers:
author: Nic Brough -Adaptavist-
body: Space admins CAN add groups to a space.

Space administrators do NOT get the rights to maintain groups of users. You might think it's a nice idea, but in many places, group admin **should** be limited to a set of users who are maintaining the wider group aspects of your organisation structures. Your space admins may well be part of that set of users in your organisation, but in many they are not, so it needs to be a separate and distinct right. I have argued for it as "a set of users can have group admin, without system admin", but I would never support "space admins can maintain groups".

comments: author: Patrick_Vanhoof
body: Space admins CAN add groups to a space: I know, I formulated it wrong, should have been 'new' groups. But "a set of users can have group admin, without system admin" is indeed a better statement.


author: Nic Brough -Adaptavist-
body: Ah, good, I thought it might be a wording issue, but I'm never sure until I get to know a poster!


author: Patrick_Vanhoof
body: <https://jira.atlassian.com/browse/CONF-35794>


Tags: confluence-administration
Always unsuccessful AE load
Asked by junying:

When I Load some AE in cTakes like "SimulatedProdSmokingTAE.xml", It always jump the Exception "java.lang.illegalArgumentException: URl is not hierarchical". Why it happens? How to fix it.

Thanks???-1.jpg


Answers:
author: Nic Brough -Adaptavist-
body: This appears to have nothing to do with Atlassian products. You should explain what it has to do with Confluence, or try asking elsewhere, in a forum that is more relevant
Diagramly (draw.io) objects do not show in blog posts
Asked by Andrei [errno]:

is it only me or is someone else experiencing the same behavior?

* cannot preview a blog post with embedded Drawio
* upon saving I get "[Draw.io](http://Draw.io) previews are not supported for non-page entities." where Draw.io object should have been

googled for it back and forth and has found nothing so far

thanks in advace


Answers:
author: David Benson _draw_io_
body: This issue is fixed in 3.10.0.1

comments: author: Andrei [errno]
body: confirmed working - thanks for a quick fix


author: Oren Kishon
body: Happens to us in Confluence 5.10.4... I didn't get the work-around

Thanks

comments: author: Boris
body: Are you trying to put a diagram in a blog post or in a comment?


author: Andrei [errno]
body: thanks - status of DFC-73 shows as "done" with no further details... will it be fixed in a next release?


author: David Benson _draw_io_
body: Created <https://desk.draw.io/browse/DFC-73>, it'll be assigned today and we'll report back.


author: Davin Studer
body: That is what I have found as well. The way I get around it is I put the diagram on a page and then use the page include macro to get it to show on the blog post. It's inconvenient, but it works.

comments: author: David Benson _draw_io_
body: It's worth pointing these things out to us, we weren't aware of the problem until Andrei posted here.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

draw.io
No Print user macro hides wiki content
Asked by Daniel Drahnak:

After setting up the No Print user macro, I noticed that in addition to hiding content in PDF output, it also hides it on the wiki page as well. Any content in the NoPrint macro isn't rendered on the page. Any idea why this might be?


Answers:
author: Daniel Drahnak
body: Looks like the template was mangled upon entry. This doesn't work:  
`## ``@noparams``<div`  
`class``=``"NoPrint"``>$body</div>`  
But this does:  
`## ``@noparams`  
`<div ``class``=``"NoPrint"``>$body</div>`


Tags: confluence-administration
Read only JIRA Macro in Confluence
Asked by MarkC:

We have a use-case in which we want to provide users with a list of issues from JIRA, but not allow them access to JIRA. For example, in Confluence they would visit a page with a JIRA macro that is pulling in issues from our JIRA instance. Instead of seeing the "Authenticate" banner, they would instead see a read-only JIRA list with the Issue Number and the Headline. We don't want to give access to JIRA to everyone (and we can't, for security reasons) make use of anonymous users. We just want to display the very basic of data within our Confluence instance from JIRA using the macro without having to give each user read only access. Essentially, we want to output a table of issues based on JQL query.

Is this possible?


Answers:
author: Bob Swift (personal)
body: If you are using server version you have a couple of choices:

1. Use the [SQL-query Macro](https://bobswift.atlassian.net/wiki/display/SQL/SQL-query+Macro) against the JIRA database
2. Use the [CLI Macro](https://bobswift.atlassian.net/wiki/display/CCLI/CLI+Macro) and the [getIssueList](https://bobswift.atlassian.net/wiki/display/JCLI/Documentation#Documentation-getIssueList) action against your JIRA instance. CLI macro is part of [Run CLI Actions in Confluence](https://bobswift.atlassian.net/wiki/display/CCLI)

If you are using cloud, then you get something like this example to publish the list: [getIssueList](https://bobswift.atlassian.net/wiki/display/JCLI/Example+output#Exampleoutput-getIssueList)

comments: author: MarkC
body: We have Confluence locally and JIRA in the cloud (for now). I've used CLI locally on my machine before, but I wasn't aware there was a macro for it. I tried searching the marketplace and only found the CLI that I download and use locally and not one that is embedded in Confluence for pulling content. Did I miss it?


author: Bob Swift (personal)
body: I updated the answer with the pointer. So, you can use #1 since you don't have access to the database. But #2 should work the easiest.


author: Bob Swift (personal)
body: I meant CAN'T use #1. Still can't edit comments - yuk!


author: MarkC
body: Unfortunately, I need to perform this soon, and I have no budget money for anything. Guess we'll have to look at exporting to Excel and uploading.


author: Bob Swift (personal)
body: Use an evaluation license until you can justify it.


author: Alex Medved _ConfiForms_
body: Another option is to use our plugin, [ConfiREST for Confluence](https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confirest)

You can connect to any REST/XML service (including JIRA, of course) and show the data in many ways (table, card, wysiwyg).

The plugin also acts as a proxy, you can set it up to do the authenticated connection in the background, so your users don't have to.


Tags: confluence-administration

jira

jira-cloud
Is there a time control widget in confluence?
Asked by maria paula nino:


Answers:
author: maria paula nino
body: All my team is in confluence, and I would like to know how long take each task that they are doing, for example, how much time would it take to create the profile of a client. I?m looking for some add-on that let me control the timing by task. Thanks!


author: Davin Studer
body: Please provide some explanation of what you are looking for?


author: maria paula nino
body: Thanks Davin, I would like to know how much time takes to make each task.


author: Davin Studer
body: What do you mean by a time control widget? Are you looking for an add-on that will control publishing time, or are you looking to just publish a calendar to a page? A little explanation would help.


author: Rodrigo Girardi Adami
body: Hi Maria,

I could find this [plugin in Market Place](https://marketplace.atlassian.com/plugins/org.universum.timecontrol.timecontrol) however it's supported just for Confluence 4.2.

You may want to check the market place for other plugins that might suit your needs. As far as I know, Confluence doesn't come with this functionality bundled.

Cheers,

Rodrigo


Tags: confluence-administration
formatting issues while exporting a wiki page to pdf format. Is there a macro to rectify this issue.
Asked by sidhartha:


Answers:
author: Davin Studer
body: What exactly is the formatting issue? There is a section in Confluence admin and also in Space admin where you can override the default PDF layout and stylesheet.

**Where you make the change in Confluence Admin:**

image2014-12-2 8:53:20.png

**Where you make the change in Space Admin:**

**image2014-12-2 8:54:41.png**  
[](https://community.atlassian.com/t5/Confluence-questions/formatting-issues-while-exporting-a-wiki-page-to-pdf-format-Is/qaq-p/209010?attachment-id=11173){#link_11891e3cecec0b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35238/1/image2014-12-2%208%3A53%3A20.png){#display_11891e3cecec0b_0}  
[](https://community.atlassian.com/t5/Confluence-questions/formatting-issues-while-exporting-a-wiki-page-to-pdf-format-Is/qaq-p/209010?attachment-id=11174){#link_11891e3cecec0b_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35238/2/image2014-12-2%208%3A54%3A41.png){#display_11891e3cecec0b_2}


author: sidhartha
body: the details of two rows overlap and are illegible


author: sidhartha
body: When I export a wiki page (containing tables) to pdf format, the rows overlap in the pdf and cannot be read.
Like Adobe's shared review process, how can we review a document in confluence?
Asked by sidhartha:


Answers:
author: Davin Studer
body: There are a couple addons that can do this kind of thing. The first that I know of, and the more powerful of the two, is [Comala Workflows](https://marketplace.atlassian.com/plugins/com.comalatech.workflow). It is a paid for add-on. The second is free, but more limited and it is [Page Approval](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.pageapproval) add-on.
Can I exclude a person or group from viewing a page in Confluence?
Asked by Topaz Gino:

. You can restrict a page to a certain person or group, but you cannot restrict it to "everyone except xyz". That would only be possible, if you could create a group "everyone except xyz" and restrict the page to that group.

I particularity mean to do it without the workaround of adding a new group that will exclude the certain users, since i have hundreds of users so it doesn't work in my case.

Can you please assist?


Answers:
author: Stephen Deutsch
body: If it's only viewing that you're worried about, one option you might have is to install the visibility plugin and simply wrap the whole page in a restrict view macro, and then as long as the person cannot edit the page, all that will show for them will be a blank page. It's not perfect, but it might work for the time being as a workaround.


author: Simon Kegel //SEIBERT/MEDIA
body: Hey there,  

I think private parts can help you with your issue.  
<http://www.appfusions.com/display/PPARTS/Home>   

So you can restrict spaces and even restrict down to the mention function.  

Hope this can help.  

Greets  
Simon


Tags: confluence-administration
I have a problem with downloading Confluence trial
Asked by Hea Jung Shin:

I downloaded atlassian-confluence-5.6.5-x64 and ran it.

It occurred error and stopped, so I downloaded it again. This time, I saw the message that server and host(??) are already being used. I deleted all the applications and tried it again.

While installing, I saw the download location and upgrade message. I did it.

That is all. It looks like upgrade is completed but I cannot see anything.

I am not sure if you understand my questions or not. Anyway, how can I install and use this trial version??


Answers:
author: Nic Brough -Adaptavist-
body: There's not a lot of complete information here - it's not clear what "it occurred error and stopped" means (the download? The install? The service after it started?). "I deleted all the applications" - what exactly did you delete and how? Did you stop what was running before if anything did start up?

The reason you ask is you mention an upgrade, which strongly implies that you did NOT delete the application, although you may well have damaged it, which is why it can't start. Or it's not running right if it did.

"I cannot see anything" does not tell us what you are looking for or where?


author: Nic Brough -Adaptavist-
body: Ok...

4 - that means you already have something running

8 - why did you select upgrade when you haven't install it?

You need to establish what is already running in step 4 (try "netstat -plant"), and work out whether you want to either stop it, or install Confluence on a different port. No idea why you've run off down an upgrade path on a system you haven't installed yet.

comments: author: Hea Jung Shin
body: Thank you for your help! I successfully downloaded it.


author: Hea Jung Shin
body: Thank you for quick reply.

I tried it again and made some notes.

1. I downloaded atlassian-confluence-5.6.5-x64 and start 'set-up'
2. While installing, message popped up 'express install / custom install / upgrade existing confluence'
3. I chose express install
4. Message : the following default option cannot be used 'installation directory, HTTP port (In use), Control port(In use)
5. I changed 'Destination directory'
6. Message : use default ports, (HTTP : xxxx, Control : xxxx)
7. Message : HTTP port you have chosen appears to be in use, use different port number  

   I went back to the first installing stage.
8. I chose 'upgrade an existing Confluence install' and did not change directory
9. Message:unable to determine location of the home directory. 'confluence.home'was not found inside confluence.init.properties
10. I tried to change location. it did not work either.  

    How can I do that?
Extend Confluence Trial
Asked by Kurt Whitsel:

We want to buy confluence and we are currently using a trial version that just expired... is there anyway we could extend our trial for a couple more weeks while we fill out the paper work to purchase confluence?


Answers:
author: Adrien Ragot 2
body: Yes, it is usually possible. Attempt to create a new evaluation license on [my.atlassian.com](http://my.atlassian.com), otherwise ask nicely in a support ticket ([support.atlassian.com](http://support.atlassian.com)).


Tags: confluence-administration
Please update marketplace - JSON RPC does not work with Firefox needs update to 1.0.6
Asked by EB-TTD88:

Hi,

the json-rpc work well with Chrome and IE but not yet with Firefox. They have already fixed it on bitbucket:

<https://bitbucket.org/cmiller_atlassian/confluence-json-rpc-plugin/issue/9/allow-parameters-on-application-json-mime>

But now, our maintenance team needs an official trusted source from marketplace:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.rpc.confluence-json-rpc-plugin/versions>

can someone please update this page with this file:

<http://jcenter.bintray.com/com/atlassian/confluence/rpc/confluence-json-rpc-plugin/1.0.6/confluence-json-rpc-plugin-1.0.6.jar>

Best regards Eric


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Eric,

Thank you for pointing that, we have created a ticket to track the update action in Atlassian Marketplace, in case you would like to follow up on that please add yourself as a watcher to <https://jira.atlassian.com/browse/CONF-35973>.

Tks again :smile:


Tags: confluence-administration
Is it possible to make certain wiki pages private?
Asked by Akshayraj Kore:

We will share certain internal technical documents which we would like to make accessible for certain employees only. Is it possible to do this in Confluence?

Also, these internal documents. Who will own them? Will Atlassian have ownership on them? How can I be sure that Atlassian will not read or use these documents?


Answers:
author: Peter Bengov
body: Confluence pages have what's called Restrictions. Access a wiki page \> Tool \> Restrictions.

Here you would need to set or/and the user/groups allowed to view a page and those who can edit it.

comments: author: Akshayraj Kore
body: We will write some technical documents of the Company on the Confluence Cloud. We want to own this information . What is the policy regarding ownership of the content on the cloud? Where can I get a copy of the licensing terms?


author: Peter Bengov
body: For ownership you should consult Use Agreement (<https://www.atlassian.com/end-user-agreement/>). Section 7.4 that looks relevant for your needs


author: Akshayraj Kore
body: "7.4 Your Data. "Your Data" means any data, content, code, video, images or other materials of any type that you upload, submit or otherwise transmit to or through Hosted Services. You will retain all right, title and interest in and to Your Data in the form provided to Atlassian. Subject to the terms of this Agreement, you hereby grant to Atlassian a non-exclusive, worldwide, royalty-free right to (a) collect, use, copy, store, transmit, modify and create derivative works of Your Data, in each case solely to the extent necessary to provide the applicable Hosted Service to you and (b) for Hosted Services that enable you to share Your Data or interact with other people, to distribute and publicly perform and display Your Data as you (or your Authorized Users) direct or enable through the Hosted Service. Atlassian may also access your account or instance in order to respond to your support requests."What does "DERIVATIVE WORKS" means here? It seems like a very ambiguous term. Does Confluence have any document tor refer what Derivative Work means?


Tags: cloud

confluence-cloud
Open MS Office Documents via WebDAV as default
Asked by Sascha Kaufmann:

Hello

Is there a way to open MS Office Documents via WebDAV automatically if I link to a .docx attachment? The way of going to the file list and selecting "Edit in Office" or displaying the whole Office document in the Wiki article seems to be a bit overkill if I just like to add a link to a doc which users should be able to edit in Office. Or do I miss something?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Sasha, you can set a direct link for that file in the server using an analog path to the following:

<br />

```
file:///your_server/directory/file
```

Note that this works with files with no spaces in their names, alternatively you can refer to [this doc](https://confluence.atlassian.com/display/DOC/Working+with+Links#WorkingwithLinks-Linkingtospecifictypesofcontent) for additional info on linking items from the page.
Why are the ideas now shown on the ideation page?
Asked by Alexander Doblinger:

I installed the plugin and created a new idea in an existing space. Once the idea was created it also created the ideation page that should show a list of all the ideas. I assigned an ideation manager and created a few other ideas but the list is always empty and the summary section shows "0 ideas".

Just saw that it works if I recreate the Confluence index - of course i cannot reindex Confluence whenever an idea is added...


Answers:
author: Alexander Doblinger
body: OK, found the problem. It actually was an issue with the index queue of Confluence. After a restart of the server it works fine now.


Tags: confluence-administration
How do I create a format as mentioned in this page? https://answers.atlassian.com/questions/topics
Asked by Rahul Savaikar:

Hello,

I wanted to know how to create a format as mentioned in the below page.

<https://answers.atlassian.com/questions/topics>

Regards,

Rahul


Answers:
author: Rodrigo Girardi Adami
body: Hi Rahul,

I'm not sure if I understood your message. The link you pasted is pointing to the Questions topics, is this page that you want to setup?

This page explains [how the topics works](https://confluence.atlassian.com/display/QUESTIONS/Topics). Basically you must go to Questions -\> topics and you'll be show all topics as we have here in answers.

Cheers,

Rodrigo


author: Rahul Savaikar
body: Hello Rodrigo,

Thank you for the link. I now understand that it needs the **Confluence Questions** plugin installed.

Regards,

Rahul
DSpace Rest API
Asked by ajit07:

I'm getting following error message when trying to install dspace.

Failed to execute goal org.apache.maven.plugins:maven-compiler-plugin:2.3.2:compile (default-compile) on project dspace-rest: Compilation failure  
\[ERROR\] /Dspace-3-release/dspace-rest/src/main/java/org/dspace/rest/entities/ItemEntity.java:\[360,24\] error: create(Context) is not public in Item; cannot be accessed from outside package.


Answers:
author: Nic Brough -Adaptavist-
body: You probably want to ask this in a Dspace forum, or explain what it has to do with Atlassian products if you still think you should be asking here.


Tags: mistaken-post
Confluence comment email notification
Asked by Lamer Morales:

Is it possible to include the actual comment in the Confluence email notification?


Answers:
author: Renjith Pillai
body: Confluence includes the actual comment in the emails? Or are you asking about something else?

comments: author: Lamer Morales
body: Thank you for your reply sir, the case is special because the notification is about a comment being edited. Is there a way to get more information about the edited comment?


Tags: confluence-administration