youngmon/atlassian-qna huggingface dataset:
after installation , when i try to launch bamboo through cmd "bin\start-bamboo.bat" im getting error
Asked by pravinkumar Sarkate:

JAVA_HOME "C:\\Program Files\\Java\\jdk1.8.0_333" contains spaces. Please change to a location without spaces if this causes problems.

If you encounter issues starting or stopping Bamboo Server, please see the Troubleshooting guide at <https://confluence.atlassian.com/display/BAMBOO/Installing+Bamboo+on+Windows>

Using CATALINA_BASE: "C:\\Program Files\\Bamboo"  
Using CATALINA_HOME: "C:\\Program Files\\Bamboo"  
Using CATALINA_TMPDIR: "C:\\Program Files\\Bamboo\\temp"  
Using JRE_HOME: "C:\\Program Files\\Java\\jdk1.8.0_333"  
Using CLASSPATH: "C:\\Program Files\\Bamboo\\bin\\bootstrap.jar;C:\\Program Files\\Bamboo\\bin\\tomcat-juli.jar"  
Using CATALINA_OPTS: ""  
C:\\Program Files\\Bamboo\>

Please help me resolved this issue


Answers:
author: Eduardo Alvarenga
body: Hello [@pravinkumar Sarkate](/t5/user/viewprofilepage/user-id/4973089), Welcome to **Atlassian Community**!

As recommended in the [Bamboo installation guide](https://confluence.atlassian.com/bamboo/installing-bamboo-on-windows-289276813.html):

|-----------------------------------------------------------------------------------------------------------------------------------------------------------|
| It is highly recommended to avoid placing the **Bamboo home directory** in any Windows security controlled directory, for example, **C:\\Program File**s. |

You have two options to get this sorted.

1. Move your **JAVA_HOME** and also any Bamboo folders to a location without spaces. You would probably have to install a new version in a new location. **THIS IS THE #1 RECOMMENDATION**
2. Find the Windows short name for each location and replace it on every configuration file and also on Windows environment variables:
   1. Find the *short name*. Run on cmd.exe:
   2.

      ```
      cmd /c for %A in ("C:\Program Files\Java\jdk1.8.0_333") do @echo %~sA
      ```

   3. Replace the JAVA_HOME variable on ***Windows system properties -\> Advanced -\> Environment Variables*** with the *short name*
   4. You might have to repeat the steps above for each variable Bamboo has that contains spaces

Regards,

Eduardo Alvarenga  
Atlassian Support APAC
How to get the build number into a jar?
Asked by Peter Laman:

I'm new to Bamboo and I'm asked to make sure the build number is displayed in the about dialog of a web application. The server is .java and I want the build number to be present in a resource file in the generated fat jar.

How can I do this (or is there a better practice)?


Answers:
author: Eduardo Alvarenga
body: Hello [@Peter Laman](/t5/user/viewprofilepage/user-id/4969189)

In your build, use the environment variable **bamboo.buildNumber** or (bamboo_buildNumber if running from a Shell script).

More information:

* [Bamboo variables](https://confluence.atlassian.com/bamboo/bamboo-variables-289277087.html)

Eduardo Alvarenga  
Atlassian Support APAC
Change Plan Name, Job Name and enable/disable Plan via REST API
Asked by Andrea Pannitti:

Hi Community,  
I'm looking in [Bamboo REST API Documentation](https://docs.atlassian.com/atlassian-bamboo/REST/8.2.4/) to find a way to change Plan Name and Job Name and also a way to enable and disable a Plan but I'm not found these informations. Is it possible to do this via REST API, can you help me?

Thank you


Answers:
author: Andrea Pannitti
body: Hi all,  
I solved this with a POST call to saveChainDetails.action

comments: author: thomaz sousa
body: Hi Andrea, [@Andrea Pannitti](/t5/user/viewprofilepage/user-id/2059144)

I also need to change the names of my plans using api rest and I couldn't find anything, could you give more details on how to do this POST call to saveChainDetails.action ?


Tags: data-center

server
Integrating splunk with Statuspage.
Asked by Himagiri Munduri:

we have a requirement to show the service availability in statuspage.

All our systems are pushing the logs to splunk and i can see the data in splunk as well. Lets say if i create alerts based on the data in Splunk, can it be pushed to statuspage. ?

If it is possible can you please guide me how can i achieve it ?


Answers:
author: Daniel Eads
body: Hi [@Rakesh Singh](/t5/user/viewprofilepage/user-id/4455887) , interesting question!

My personal preference would be to have something sitting between Splunk and Statuspage, which provides the following benefits:

* A real human is alerted of the problem *before* Statuspage is updated (incidents are less helpful if nobody is working on resolving them)
* The real human can filter out any false positives in Splunk alerts before pushing them to Statuspage

To do that, OpsGenie is a good go-between. [The integration document here](https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-statuspage/) provides a couple use-cases that would be beneficial:  
> 1. Opsgenie creates an incident in Atlassian Statuspage if an Opsgenie action is mapped to a **create an incident** or **create incident and update the components'/incident's statuses according to tags** Atlassian Statuspage action.
>
> 2. Opsgenie resolves incidents in Atlassian Statuspage if an Opsgenie action is mapped to a **resolve the incident** or**resolve the incident and update the components' statuses according to tags** Atlassian Statuspage action. Opsgenie updates the incident in Atlassian Statuspage if an Opsgenie action is mapped to an **add note to the incident** Atlassian Statuspage action.

If for some reason you didn't want to have an incident management service in the middle, you could update Statuspage directly with emails. Each component on the page has its own unique email address, and you can trigger updates via email with UP or DOWN in the subject line. [Get started with email automation](https://support.atlassian.com/statuspage/docs/get-started-with-email-automation/) contains the particulars for Statuspage, and [Splunk's documentation can help you modify the alert email from Splunk](https://docs.splunk.com/Documentation/SplunkCloud/latest/Alert/Emailnotification).

Cheers,  
Daniel

comments: author: Himagiri Munduri
body: Thank you Daniel, i will go with the alert email option from the splunk.


Tags: splunk
How can we send the email to subset of subscriber instead of all subscriber?
Asked by Saddan Hussain:

How can we send the email to subset of subscriber instead of all subscriber? Suppose i have 2 incident template and i have to send notification of 1 incident template to some set of subscriber and and 2nd incident to some other set of subscriber. How can we do it?


Answers:
author: Bart van Manen
body: When you set up multiple components on your status page you can make sure your subscribers are subscribed to different components. Use template 1 for component 1 to reach subscriber group 1, etc.


author: Howard Nedd
body: I don't believe that is possible as you subscribe to the page and not a specific subset.

Maybe this helps:

I do know that a user can manually subscribe to a specific incident that is occurring and get updates for that specific incident. Other than that, I believe you can only subscribe to the page. It would make sense to be able to subscribe to specific components but I don't believe that is in place yet.

Regards,  
Howard
Email notification on component status changed
Asked by Bj?rn Jansson:

I need to get email notifications (via subscriptions) for when the status of a component is changed without creating an incident. Is that possible (we're on the "growth" plan)?

I see that I get updates from the webhook subscriptions when a component's status is changed.


Answers:
author: Darryl Lee
body: Hi [@Bj?rn Jansson](/t5/user/viewprofilepage/user-id/4815554) ,

This is Darryl. I am here to help.

Understand that you would like to have a way to notify the subscribers of a component's status change without an Incident on your Statuspage.

Unfortunately, this is not feasible in the current design as we expect each status-change of a component should have been logged with a reason and associated with an Incident to note what lead to this change.

However, I have just created a feature request ticket on your behalf, **STATUS-315**, and we will keep you posted as all the feature request tickets don't provide public access to our customers.

Please also note that our Product team reviews all FR together and they prioritize those with higher demand to be implemented first and any FR will take months until is ready since it needs to go through Design, Development, Testing, and rolling out to Production.

*** ** * ** ***

Thank you very much for your feedback in helping us improve Statuspage.

Hope this helps. :)

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


Tags: email
Slack Integration
Asked by matheus.buzzato:

I integrated Slack into my statuspag but I didn't want updates (Example: "tuned an incident update to now show") how can I configure this specific message not to be displayed? I want to add the notification to more than one Slack group, is this possible?


Answers:
author: Darryl Lee
body: Hi [@matheus.buzzato](/t5/user/viewprofilepage/user-id/4817677) ,

This is Darryl. I am here to help.

Understand that you would like to know how to configure to decide what are notifications you would like to receive for the [Slack Integration](https://support.atlassian.com/statuspage/docs/set-up-a-slack-integration/) to your Slack channel.

When you are adding a new channel on the Slack integration, you can check/uncheck the boxes for each category to decide.

For example:

![Screenshot 2022-03-17 at 00.33.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/188483i2C2FDAA5663AB12D/image-dimensions/275x214?v=v2 "Screenshot 2022-03-17 at 00.33.05.png")

Further, it is possible to add more than 1 Slack channel when configuring the Slack integration.

For example:

![Screenshot 2022-03-17 at 00.34.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/188484iCF19450F87B84975/image-dimensions/282x156?v=v2 "Screenshot 2022-03-17 at 00.34.23.png")

*** ** * ** ***

Last, please note that this is different from the notifications via [Slack Subscriptions](https://support.atlassian.com/statuspage/docs/enable-slack-subscriptions/).

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian
Status API Endpoint Information
Asked by Ravindranath:

Hi,

I need to read the incidents from the **Status Page** using **Status API**.

Can you provide the information of the endpoints,


Answers:
author: Darryl Lee
body: Hi [@Ravindranath](/t5/user/viewprofilepage/user-id/4754874) ,

This is Darryl. I am here to help.

Understand that you would like to make API requests to obtain the details of the Incidents on your Statuspage.

First, you need to find or create your API Key for your Statuspage. The instructions are described in [this document](https://support.atlassian.com/statuspage/docs/create-and-manage-api-keys/), which is also the same place where you can find the important {page_id}.

Next, please incorporate with the API Key and {page_id} obtained from the previous step to make a [Get a list of incidents](https://developer.statuspage.io/#operation/getPagesPageIdIncidents) API request to have the full list of existing incidents on your Statuspage.

Finally, please incorporate the API Key, {page_id}, and the {incident_id} from the previous steps to make [Get an Incident](https://developer.statuspage.io/#operation/getPagesPageIdIncidentsIncidentId) API requests to retrieve the details of the wanted incidents.

*** ** * ** ***

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: Ravindranath
body: Hi [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306)

Thank you for the information provided.

I framed the API Url as

**[https://api.statuspage.io/v1/pages/{page_id}/incidents/unresolved?page=1\&per_page=100](https://api.statuspage.io/v1/pages/{page_id}/incidents/unresolved?page=1&per_page=100)**

Headers  
Content-Type: **application/json**   
Authorization: **Bearer {Organization API keys}**

We are running the Url in Postman tool, Sometimes we are getting JSON results and most of the time getting the error as "*Too many requests, enhance your calm*". (we tested for 5 mins interval. gap between 2 calls in postman.).

<br />

<br />

<br />


author: Darryl Lee
body: Hi [@Ravindranath](/t5/user/viewprofilepage/user-id/4754874) ,

From your description, this requires further technical investigation.

Please create a support ticket via [this link](https://support.atlassian.com/contact/) so that we can help you better.

Thank you.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


author: Ravindranath
body: Hi [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306)

Thank you, created a support ticket with reference Id : SPSP-25292.


author: Darryl Lee
body: Fantastic, [@Ravindranath](/t5/user/viewprofilepage/user-id/4754874) !

Please stay tuned on that support ticket and our teammates will help you from there with this issue.
Can you add System Metric for your Atlassian Stack on Statuspage?
Asked by Howard Nedd:

We have currently setup several components on our statuspage, mainly focusing on our Atlassian stack: Jira, JSM, Confluence \& Opsgenie.

Is there a way to also add system metric for these components?  

I currently only have the option to add the following 3rd parties:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/188135iA00503C0EE613958/image-dimensions/2500?v=v2&px=-1 "image.png")

Within the Metrics tab you can use to add your own data. Is this possible for the products mentioned above?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/188136i35C8310315D3B402/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Darryl Lee
body: Hi [@Howard Nedd](/t5/user/viewprofilepage/user-id/4566707) ,

This is Darryl. I am here to help.

Please note that the System Metrics feature is a way for your monitoring tools to report the metrics of your target services/platforms to your Statuspage via API POST requests.

The common purposes for System Metrics are set to monitor:

* API response time

* Web server uptime

* Average time an outbound request sits on a queue

* Max time an incoming piece of data sits on a queue before ingested

* Average time before first reply on customer support requests

* Current exception rate of all requests

With the Third-party data sources, Statuspage accepts the metrics data reporting from your own monitoring platforms including Pingdom, New Relic, Librato, and Datadog to monitor your target services/platforms.

[Documentation of System Metrics](https://support.atlassian.com/statuspage/docs/what-are-system-metrics/)

*** ** * ** ***

The target services/platforms that you would like to monitor are the Atlassian stacks which are all running \& health-maintaining on Atlassian Cloud, which makes the System Metrics may not be ideal in this case.

The feature that I would recommend to you is the [Third-party Components](https://support.atlassian.com/statuspage/docs/add-a-third-party-component/).

With that feature, you can add and subscribe to the Atlassian stacks as your Components to keep posted with the statuses officially updated by Atlassian.

I have just confirmed, this feature includes Jira, JSM, Confluence, and Opsgenie.

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


Tags: metric
How many times can I change the custom URL for Statuspage?
Asked by leonie.andelfinger:

I'm looking into choosing a custom URL for a statuspage.   
If it should be decided at any point that the URL should be different from what I've chosen - how many times can it be changed/updated?


Answers:
author: John M
body: Hi Leonie,

You can change the URL as many times as you like - there is no limit.
3rd Party New Relic Metrics BROKEN?
Asked by Pir8Radio:

hi, just tried to link my status page to my new relic account using the REST API, noticed New Relic is on v2 of their rest api, and the url shown in the third party metric link is trying v1 api, could this be the issue? or am i just doing something wrong? I get an error, shown below, yes its the correct API key.  

We either couldn't validate your credentials, you don't have any applications associated with the account information provided, or you entered the wrong type of API key. Check your information and try again.  

Thanks for the help!!


Answers:
author: Pir8Radio
body: no one use this i guess?


Tags: newrelic
How do you change the label of the "Subscribe to updates" button to something else?
Asked by Tim Dolson:

My boss would like the "Subscribe to updates" button label to be something else. Likewise she would like the "Subscribe" label on individual Incidents to be something else. Does anyone know how to change these?


Answers:
author: Scot Wilson
body: G'day Tim!  
I'm Scot from the Atlassian Statuspage Support Team, just adding in the links to our support documentation for people searching for this question.  

Depending on the [Pricing Plan](https://www.atlassian.com/software/statuspage/pricing) you're on, we have the ability for you to customise your CSS/HTML \& JS on your page to make these cosmetic changes.  

We have documentation on using [custom CSS](https://support.atlassian.com/statuspage/docs/use-custom-css-on-a-status-page/), [custom HTML](https://support.atlassian.com/statuspage/docs/use-custom-html-on-a-status-page/) (which includes an example on replacing the subscribe button). We also have a cookbook of CSS and Javascript customizations documented [here](https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/), which will hopefully help you on your way.  

Looking forward to seeing if other people have custom tidbits to share,  
Scot.

comments: author: Tim Dolson
body: Thanks, Scott, but I'm not looking to hide, remove, or replace the Subscribe to updates button. I'm just trying to change the title or label of the button from "Subscribe to updates" to something else. I'm a complete newbie to CSS and HTML but I'm assuming the title or label of the button would be an attribute that could be changed similar to its background color as shown below. If my understanding is incorrect (wouldn't be the first time) let me know but, basically, my question is: Is it possible to change the title or label of the button from "Subscribe to updates" to something else and if so, how?

/\* The following addresses the "Subscribe to updates button. \*/  
#show-updates-dropdown {  
background-color:#0F0F59;  
}


author: Scot Wilson
body: Hey Tim,

Typically with custom code, we cannot give much guidance on how to do this for a number of reasons - We do not claim to be CSS/HTML/JS experts and that there are so many different ways to make changes with CSS and HTML/JS.  

That being said - who doesn't love a challenge! I managed to get this custom CSS working on my test page to replace "Subscribe to Updates"

```
.updates-dropdown-container .show-updates-dropdown::after {
content: "Let Me Tell You!";
}
```

Oh, and if this is related to language translations, we have a [guide](https://support.atlassian.com/statuspage/docs/translate-pages-with-localize/) on how you can integrate your page with Localize.  

I hope that snippet of code helps you out, as it's the limit of what I can assist with,  
Scot.


author: Tim Dolson
body: That's PERFECT, Scott! Thank you, that's exactly what I was looking for.
Can StatusPage have multiple datadog connections?
Asked by Sarah Lyne:

Hi,

I am new to statuspage and am currently setting up metrics, initially for two teams. Each team has a separate datadog account.

Is it possible to connect both datadog accounts to one statuspage or can you only link 1 account to each statuspage?


Answers:
author: Darryl Lee
body: Hi [@Sarah Lyne](/t5/user/viewprofilepage/user-id/2356746) ,

I am very sorry for the incorrect answer provided earlier.

I just tested it again and it's not feasible for linking more than 1 Datadog account as the Third-party Data Source for System Metrics.

I have just created a feature request ticket on your behalf, **STATUS-36**, and we will keep you posted as the tickets don't offer public access.

Please note that our Product team reviews all FR together and they prioritize those with higher demand to be implemented first and any FR will take months until is ready since it needs to go through Design, Development, Testing, and rolling out to Production.

Thank you very much for your feedback in helping us improve Statuspage.

*** ** * ** ***

Last, I am very sorry again for leaving the incorrect information on this thread.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: ChrisRu
body: Hi [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306) is there any update on the feature? We would be interested as well.


author: Darryl Lee
body: Hi [@Sarah Lyne](/t5/user/viewprofilepage/user-id/2356746) ,

This is Darryl. I am here to help.

It's awesome to know that you are interested in Statuspage.

Yes, you can connect multiple Datadog accounts at the Third-party data sources page.

Here is the [documentation](https://support.atlassian.com/statuspage/docs/add-a-datadog-metric/) guiding you on how to complete the setup.

Hope this helps.

If there is any technical obstacle you encounter along the way, please feel free to open up a support request to our Statuspage Support Team via [this link](https://support.atlassian.com/contact/).

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


author: Sarah Lyne
body: HI [@Darryl Lee](/t5/user/viewprofilepage/user-id/3680306),

Thanks for coming back on my question.

I had already added one datadog account, but I can't add another without unlinking the first.

![DD1.png](https://community.atlassian.com/t5/image/serverpage/image-id/188669i3D1A040F061A22E7/image-size/large?v=v2&px=999 "DD1.png")![DD2.png](https://community.atlassian.com/t5/image/serverpage/image-id/188670iB96C9D37D76AF904/image-size/large?v=v2&px=999 "DD2.png")

Do you need to have a specific page type?

Thanks, Sarah


Tags: datadog
Possible to have button to cancel creation of a Statuspage Incident?
Asked by Tim Dolson:

Is it possible to create a Cancel button next to the Create button for the create Incident page? Otherwise, the only way to get out is to use the browser's back arrow.


Answers:
author: Darryl Lee
body: Hi [@Tim Dolson](/t5/user/viewprofilepage/user-id/1532984) ,

Thanks for reaching out.

This is Darryl. I am here to help.

Understand that you would like to know the possibility to create a "Cancel" button next to the "Create" button for the create Incident page.

Unfortunately, this is not feasible in the current design.

I have created a feature request on your behalf, **STATUS-312**, and we will keep you posted as it doesn't provide any public accessibility.

Please note that our Product team reviews all FR together and they prioritize those with higher demand to be implemented first and any FR will take months until is ready since it needs to go through Design, Development, Testing, and rolling out to Production.

Thank you very much for your feedback in helping us improve Statuspage.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: Sofia Castaneda

author: Mubeen Mohammed
body: Hello [@Sofia Castaneda](/t5/user/viewprofilepage/user-id/5429914)   
Thank you for contacting the Atlassian Community!  
Please note that Statuspage feature requests are not externally available to view/follow. You can follow the link to further understand the [feature implementation policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

I hope the information provided is helpful.

<br />

Regards

Mubeen Mohammed

Cloud Support Engineer