youngmon/atlassian-qna huggingface dataset:
How long could a big Confluence instance import take and how do I know if it's stuck?
Asked by Shirley He:

Hello,

I just wanted to get a good gauge of how long a 56GB Confluence site restoration would take. I looked around and found that sometimes even a 2GB project could take hours and hours and still not be done, due to some sort of bug. I need to know what to look out for if something like this happens.

Regards,

Shirley


Answers:
author: Tobias Anstett _K15t_
body: Hi [@Shirley He](/t5/user/viewprofilepage/user-id/1160702),

Depending on the data in your site backup it will perform differently. E.g. if it contains a lot of attachments which are streamed to your disk or if everything is database content...

Nevertheless import depends heavily on your memory (Xmx) settings. Thus an import could take sooooooo long or fails/stops if it is to low.

For an export there is a rule of thumb from Atlassian "you need double as much RAM as the export result size" - I would also stick to this for an import to get it working and performing in a reasonable time.

Best, Tobias

comments: author: GMK
body: Hi Shirley and Tobias,

Just to clarify: JVM memory size (Xms and xmx values) shouldn't affect restore time however it is true that insufficient Xmx value will lead to the crash and as a result unsuccessful restore (as xml backup restore is memory-consuming action).

But in general we don't recommend using XML backups including attachments for larger instances - try generating xml backup excluding attachments and then copy attachments directory separately to the new attachments path.

Another option is to use complete database dump and also separately copy attachments directories to a new location.

For more details see <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html> and previously attached <https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html>

Regards,

Greg


author: Tobias Anstett _K15t_
body: Thanks for adding this level of detail :)


author: Edwin Kyalangalilwa
body: Hi [@Shirley He](/t5/user/viewprofilepage/user-id/1160702),

What to look out for is whether data is still being written either to the database or to the home directory. I'd also tail the Confluence logs to monitor any error messages.

There is also another restore option if you have a database backup and a home directory backup.

[Restoring Data from other Backups](https://confluence.atlassian.com/doc/restoring-data-from-other-backups-148627.html)


Tags: confluence-server

import

restore

server
Toggles for global content calendar view
Asked by Oracle Construction and Engineering:

I'd like to create toggles for separate NAMER, EMEA and APAC calendars that can be turned on/off.

Could someone please tell me if this is possible, and if so, how it's done?


Answers:
author: Shannon S
body: Hello there,

When your users are subscribed to a calendar, they can individually choose to toggle the calendars on and off in their view. There is not a global setting, this is only a per user setting.

In addition, there's not a Global Calendar view in Team Calendars. Your users will need to be sure to individually subscribe to the calendars as required.

Let me know if you have any questions about this!

Regards,

Shannon


Tags: team-calendars-for-confluence
Change Confluence calendar layout?
Asked by Louis Linder:

In it's current form the Confluence calendar widget does not conform to standard way most people expect to see the days of the week with Sunday being leftmost and Saturday on the right.

Is it possible to change the standard layout of the Confluence calendar to show Sunday as the 1st day of the week instead of the last day?

Thanks!


Answers:
author: Shannon S
body: Louis,

Whether you see Sunday as the first day of the week or the last day of the week depends on what language region you have Confluence set to.

According to international standard ISO 8601, Sunday is the final day of the week. For example, you would see this configuration if you were to choose UK English as your language.

Several countries, including the United States, Canada, and Australia, reject the international standard, and consider Sunday to be the first day of the week. Therefore, if you were to set your language to US English, you would see Sunday as the first day of the week.

Could you please confirm what language you have Confluence set to? If it is set to UK English, could you try to switch to US English and confirm if you see Sunday as the first day of the week?

This affects the calendar shortcut (i.e. //) and I believe it is the feature you are referring to.

Regards,

Shannon


Tags: calendar

confluence-server

server
How to make formatted comments?
Asked by popov.petr:

Is it possible? I need to insert the formatted code block in the comments. I use "Macro to format blocks of source-code or XML", but after saving it does not work.![Screenshot_2.png](/t5/image/serverpage/image-id/42957iDE860899EF10DC54/image-size/large?v=v2&px=999 "Screenshot_2.png")![Screenshot_3.png](/t5/image/serverpage/image-id/42958iD38CCBBF8C80D481/image-size/large?v=v2&px=999 "Screenshot_3.png")![Screenshot_4.png](/t5/image/serverpage/image-id/42959iB16E37D474394897/image-size/large?v=v2&px=999 "Screenshot_4.png")


Answers:
author: Brant Schroeder
body: You need to use the code block macro - <https://confluence.atlassian.com/doc/code-block-macro-139390.html>

comments: author: popov.petr
body: I already use it, look at the screenshots. This does not work.


Tags: cloud

confluence-cloud
Customer HTML site-wide banner
Asked by Eugene Moryl:

Edited the 'At beginning of the Body' option with on line on Confluence. Space sites started flickering the wouldn't render content. Confluence version 6.10.1

    <!-- Message Banner --><div style="background-color: yellow; border: 2px solid red; margin: 4px; padding: 2px; font-weight: bold; text-align: center;">Your important message...</div>


Answers:
author: Brant Schroeder
body: This is what we have in our site and it works. We also have it placed in the at the end of the head field. I think you just need to move your banner to the AT THE END OF THE HEAD field.

\<!-- Message Banner --\>\<div style="background-color: yellow; margin: 0; padding: 6px; font-weight: bold; text-align: center;"\>Test Site\</div\>

comments: author: Eugene Moryl
body: your suggestion, so far, has worked. thanks for the information.


Tags: confluence-server

server
Roadmap Planner - Word Wrap Bar Labels
Asked by Caroline Burgess:

Hi. Does anyone know if you can set bar labels in roadmap planner to wrap? Thanks in advance for your assistance.


Answers:
author: Shannon S
body: Hello Caroline,

Unfortunately it is not possible to word wrap the labels in Roadmap Planner macro.

We have a feature request below that discusses the difficulty you're having with your labels:

* [CONFSERVER-36401](https://jira.atlassian.com/browse/CONFSERVER-36401) *Roadmap Planner - Ability To Resize or Expand to Content/Preview Inconsistencies*

I would recommend that you vote and watch the feature request so you can be updated of any changes.

Regards,

Shannon

comments: author: Caroline Burgess
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) thanks for getting back to me. I voted on the item.


author: Shannon S
body: No problem, Caroline! Thank you for doing that.

Take care, and have a pleasant rest of your week.

Regards,

Shannon
Hi, I have to develop a new plugin in confluence wiki.
Asked by Prerna Jain:

I just wanted to know from the developer point of view that, is it feasible to add one text area through my plugin in the Page Information view.As,I have shown in the screenshot attached.  
![Capture.PNG](/t5/image/serverpage/image-id/42947i471A0EE3AD912D68/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Stephen Sifers
body: Hello Prerna and welcome to the Community!

Something to be aware of is this is a support community and not often browsed by developers. We want to ensure you get the responses and answers you need so we would suggest you check out the [Developer Community](https://community.developer.atlassian.com/). The [Developer Community](https://community.developer.atlassian.com/) may have more available resources to answer or address your developer questions.

Regards,  
Stephen Sifers

comments: author: Prerna Jain
body: Thanks you Stephen :)  
I will put my queries on Developer Community.


Tags: atl-dev
You are not permitted to perform this operation.
Asked by Michaela Safarikova:

Hello, please help me to get access to as I am new NPI buyer and need to work with following documents:

pavel.pospisil2@honeywell.com **\[7:07 dop.\]:**

Cau Miso: zde je soucasny proces: <https://confluence.honeywell.com/display/HNPL/Portfolio+Lifecycle+Management> \<<https://confluence.honeywell.com/display/HNPL/Portfolio+Lifecycle+Management>\>

zde jsou skolici materialy: <https://confluence.honeywell.com/display/HNPT/Training+Material> \<<https://confluence.honeywell.com/display/HNPT/Training+Material>\>

zde je puvodni NPI proces: <https://confluence.honeywell.com/display/LATESTNPI/Offering+Delivery+and+Enhancement> \<<https://confluence.honeywell.com/display/LATESTNPI/Offering+Delivery+and+Enhancement>\>


Answers:
author: Laurens Coppens
body: Michaela,

You will need to contact your confluence administrator in order to get access to those documents.

Regards,

Laurens
expand/collapse section
Asked by Roland Gruber:

Hello,  

i use sections on my pages that expand and collapse.  
To open/close all sections at once I use the following macro:

## @noparams  
\<button name="toggleAll" id="toggleAll" type="button"\>expand/collapse\</button\>  

\<script type="text/javascript"\>  
AJS.toInit(function ()  
{  
AJS.$('#toggleAll').click(function()  
{  
jQuery(".expand-control").each(function(){ jQuery(this).trigger("click");})  
});  
});  
\</script\>

<br />

Now I want 2 single buttons where one opens and one closes the sections. Can someone please help me get this done?  

Thank you!


Answers:
author: repi
body: I use this macro to expand and collapse.  
However, there is only one button. Expand first actuation, again collapsing.

```
## Macro title: Expand All
## Macro has a body: N
## Developed by: Tim Seim
## Date created: 2016-03-11
## Installed by: repi
## @param Titel:title=Titel|type=string|required=true|default=Alles erweitern/kollabieren|desc=Angezeigter Text
<a id="toggleAll" href="#" class="aui-button aui-button-subtle">$paramTitel</a>
<script type="text/javascript">
AJS.toInit(function (){
var expandiert = false;
AJS.$('#toggleAll').click(function(){
if (expandiert) {
var content = jQuery('.expand-content')
.addClass('expand-hidden')
.css({'display': 'none', 'opacity': 0});
content.prev('.expand-control').find('.expand-control-icon').removeClass('expanded');

} else {
var content = jQuery('.expand-content.expand-hidden')
.removeClass('expand-hidden')
.css({'display': 'block', 'opacity': 1});
content.prev('.expand-control').find('.expand-control-icon').addClass('expanded');
}
expandiert = !expandiert;
});
});
</script>
```

comments: author: Majo Francis
body: is it possible to do this in confluence cloud ?


author: Glenn Wark
body: I have dozens of expand sections in a cloud page, and every time I go to edit it, it expands them all! I just need the one I'm editing open and would like to close the rest. It's very tedious to close them all each time update and edit. And I tried make a jQuery one-liner I could run in the console, but it would take to long to figure out which attribute it is. It looks like the css and Dom hierarchy was much simpler in the stand-alone version.


author: Glenn Wark
body: I decided to dig a bit more and now run this in the console to collapse everything in the Edge javascript console:

```
var $collapse = $(".ak-editor-expand.ak-editor-expand__type-nestedExpand")
$collapse.removeClass("ak-editor-expand__expanded")
```
Remove or change places of "Did this article help" from the KB pages in service desk
Asked by Gilberto Almeida Neto:

When visualizing a Knowledge Base article through the service desk this question is showed always on the right next to the article. With a thumbs up and down for Yes and No.  

I notice it takes some space there throughout the whole article. And after I changed for the new version of the Service Desk, some images that where previously entirely showed, now are cut and have a scroll bar bellow them.  

Is there a way of moving the question all the way down, after the article. Or removing it completely?   
This way the images will have more space.


Answers:
author: Shannon S
body: Hello, Gilberto,

It is not possible to hide or move the "Did this article help" section in JSD Cloud.

There's a feature request for that below:

* [JSDCLOUD-6066](https://jira.atlassian.com/browse/JSDCLOUD-6066) *Ability to hide "Did this article help?" option of Knowledge base in Portal*

Please vote and watch on the above request in order to be updated of any progress.

Regards,

Shannon


Tags: cloud

confluence-cloud
How to add Voting button to Confluence page from Jira issue?
Asked by Martin ??inges? Ni?aj:

Hello, is it possible (anyhow) to add Voting button to Confluence page from Jira issue? Result should be look like - Confluence page - and there is some description, vote option and vote count of specific Jira issue. Therefore we will be able to vote for jira issues without leaving confluence space.


Answers:
author: Stephen Sifers
body: Hello Martin and welcome to the Community!

Voting for a Jira issue within Confluence sounds like a great feature. There was a feature request for this which has been closed as "Won't Fix", meaning it will not be added as base functionality into the product. You may find that feature request at [CONFSERVER-28654](https://jira.atlassian.com/browse/CONFSERVER-28654). However, there are marketplace add-ons which may provide some level of external voting. Here is a preset search within the marketplace for [Jira voting add-ons](https://marketplace.atlassian.com/search?query=jira%20voting).

There is a lower-tech workaround which you may test and that involves using Confluence's iFrame macro. The iFrame macro would allow you to include the Jira issue itself within the Confluence page. You may find more about the macro at [How to put an iFrame into Confluence](https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html).

You are also welcome to submit a new feature request for your idea. You may do so at [Submit suggestion](https://jira.atlassian.com/secure/CreateIssue!default.jspa). Ensure you select the proper product and choose suggestion. Please link that suggest back to this post so others may find it in the future.

I hope this information proves helpful and provides some clarification.

Regards,  
Stephen Sifers


Tags: api

atl-adm

confluence-server

issue

jira

vote
error "This page is taking longer to load than usual. Give it a few moments, then try refreshing. St
Asked by Valery MaksimoVV:

I use Confluence Server 6.6.1 a few days when editing articles we have an error  
"This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."  
How do I solve the problem?  
Will the update to the latest version help solve this problem?


Answers:
author: Sloan
body: Hi [@Valery MaksimoVV](/t5/user/viewprofilepage/user-id/2582378)

It could have a few causes.

* Have you made changes lately to Confluence or the server environment?
* Can you see any script or HTTP errors in the console of your browsers development tools?

Most likely it could be an issue with Synchrony (the Collaborative Editing). Can you check Confluence Administration -\> Collaborative editing.

What does the status there say?

Cheers  
Niklas

comments: author: Valery MaksimoVV
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/42946i2F47ED89F61169E7/image-size/large?v=v2&px=999 "image.png")


author: Valery MaksimoVV
body: I updated to the latest version 6.13.1 But the problem remained. This is how the page loads.


author: Valery MaksimoVV
body: I have Confluence integrated with Jira, could there be a problem because of this?


author: Sloan
body: There is definitely something wrong with Synchrony... Please try the troubleshooting steps in [Troubleshooting Collaborative Editing](https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html)

And check errors inside the Confluence Application Log and see for script or HTTP errors in the console of your browsers development tools.


author: Sloan
body: Jira should be no issue.


author: Tom Lister
body: We get this problem when Synchrony has stopped running. A restart fixes the issue for us.


author: Andrey Kabakov
body: I had the same trouble. Please, read [this article.](https://confluence.atlassian.com/confkb/editor-fails-to-load-in-confluence-6-x-due-to-could-not-initialize-class-org-xerial-snappy-snappy-error-859462192.html)

The trouble was in /tmp "noexec" mounted.


Tags: confluence-server

server
How to add a new user
Asked by Neha Dua:

I am space admin and need to provide access to user , I checked but its name is not present in Individual user list .

Can you assist me in adding new user .


Answers:
author: Neha Dua
body: Hi Jakub,

Thanks for your quick response.

Does this user have access to Confluence? - No he s unable to login

In JIRA user management, he needs to be in a group that has granted access to Confluence. Please check or ask your JIRA administrator. - I am checking this.

comments: author: Jakub Hanak
body: Ok, let me know when it works.

Jakub


author: Jakub Hanak
body: Hello [@Neha Dua](/t5/user/viewprofilepage/user-id/1416826),

Does this user have access to Confluence? In JIRA user management, he needs to be in a group that has granted access to Confluence. Please check or ask your JIRA administrator.

Best regards,

Jakub


Tags: confluence-server

server
When creating new page, it display, and save it as no name in polish instead of English
Asked by Artur Sk?odowski:

When creating new page, it display, and save it as no name in polish instead of English

My chrome is in English, system is also set to English, do not have same issue when using Firefox,

Can you please help?


Answers:
author: roman
body: Hi [@Artur Sk?odowski](/t5/user/viewprofilepage/user-id/2581582),

check if maybe Polish is above the English in Languages menu in Chrome's settings:  
![Screenshot 2019-01-18 at 11.49.44.png](https://community.atlassian.com/t5/image/serverpage/image-id/42910iCD7896C7E0B9045C/image-dimensions/435x275?v=v2 "Screenshot 2019-01-18 at 11.49.44.png")

If this doesn't help, could you please share a screenshot of how the page title look like after creating a page with Chrome?

Roman.

comments: author: Artur Sk?odowski
body: Will do some checking, and will let you know if solved


Tags: cloud
Atlassian not loading on IE11
Asked by Walter Schoombie:

Since this morning, Confluence just loads showing the confluence badge but nothing else appears on the page.

I am using IE11 on Win7. Jira works fine.

On another PC using edge, I can get into Confluence.

I tried cleaning up IE cache and cookies etc. Even restarted a few times but no luck.

Anybody else have experienced this?


Answers:
author: roman
body: Hi [@Walter Schoombie](/t5/user/viewprofilepage/user-id/2581085),

please check if IE is not running in the compatibility mode.

According to Cloud documentation, Cloud does support IE11: <https://confluence.atlassian.com/cloud/supported-browsers-744721663.html>.

Roman.

comments: author: Walter Schoombie
body: Thanks for this information. I checked and it was not running in compatibility mode. For some reason that I don't know it just started working again. (Compatibility mode checking is set for automatic and I suppose it is possible that it started in that mode)


author: roman
body: [@Walter Schoombie](/t5/user/viewprofilepage/user-id/2581085),

glad that it started working again!

Roman.


Tags: cloud

confluence-cloud
How do I include an external web page in Confluence
Asked by Swathi Sainadh:

Hi,

I have a React app/ single-interactive page with forms that needs to be integrated with my Confluence Server Instance (6.13)

I have gone through SPARK, seems like it has existing templates in Angular and it has not been recently updated.

<https://www.k15t.com/display/SPARK/Quickstart>

I believe iframe would work in this scenario, but what are the other cons of using iframe apart from XSS. I tried HTML include macro, but it doesn't load up my page.

Is there any other better alternative or existing plugin to achieve this.

Thanks.


Answers:
author: Tobias Anstett _K15t_
body: Hi [@Swathi Sainadh](/t5/user/viewprofilepage/user-id/2391007),

The SPARK framework allows you to integrate any single-page-app no matter if you use Angular or React into Confluence. I use it a lot e.g. for space admin or global admin UIs as well as for custom xwork actions.

To get support (also asking for some updated docs) please use official forum at <https://groups.google.com/forum/#!forum/spark-framework>

Best, Tobias

comments: author: Swathi Sainadh
body: Thanks you for your reply Tobias

It would be really great if you can help me out with this issue-

I need my web component to load up on my confluence page (not like dialogs, and for non-admin users). Is it possible with SPARK?

I'll also post on official forum, but that doesn't seem to be much active.

Cheers,

Swathi


Tags: confluence-server
Confluence clustering with docker,haproxy, and nginx
Asked by Luke Bay:

I have two instances of confluence data center 6.13 running as a docker container with nginx as the reverse proxy and haproxy as the load balancer. Running one at a time works great but I cannot get the clustering to work. I believe that I need to expose port 5701 on the docker container, but I'm not sure how to configure the nginx and haproxy to handle the hazelcast requests.

Has anyone been able to get this working in a similar setup?

EDIT: I was able to get this setup working. The key it all was setting the network_mode to host . That allows the confluence container to bind to the hosts network interface and use that for the cluster.


Answers:
author: Shannon S
body: Hi Luke,

Thank you for reaching out. To confirm, do you no longer have any questions?

If so, you may feel free to reply to your own thread with a detailed answer on how to resolve it, so we can mark your question as resolved! This way, you can help users in the future who run into this issue.

Regards,

Shannon


Tags: confluence-server

server