youngmon/atlassian-qna huggingface dataset:
Custom fields don't behave when tabbing
Asked by Casey Taylor:

Using chrome and safari, it seems there is a bug with custom fields.

When you try and tab through them or click in the fields and begin to type, they often "pop" the cursor out, and when you start typing a number you start typing the shortcuts to add labels because the field isn't selected.

Has anyone else had this issue?


Answers:
author: Mike
body: Hi Casey,

What type of Custom Field are you working with? Tab support isn't quite there with non-text entry fields, like dropdowns, but for text entry fields, my tests just now do work as intended. If you're seeing something different, please do drop us a line at <https://trello.com/contact> and we'll be glad to take a closer look!

comments: author: Casey Taylor
body: Mike, just sent over a request to the contact support page. I have a screen record of the issue, if someone could let me know the best way to get it over to you all that would be great.


author: Ryan Carlson
body: Mike,

Did anything come out of this investigation?

We are also having a problem with tabbing. The tabbing works as expected when you are not entering values. But the problem occurs when you enter some value into the text box. After entering a value, the tab loses focus and you are unable to tab to the next text box.

Steps to reproduce:

1. Select any custom field (other than the first one)

2. type some value

3. Press tab and note that it doesn't move to the next field

4. Pressing tab again causes it to move back to the first field

I haven't found any way to work around this other than clicking with the mouse or tabbing back to next text box.


Tags: custom-field
Butler create a card
Asked by Casey Taylor:

I'm trying to accomplish this:

when a card is moved into list "In Production", create a card with title "{cardname}" in list "Status" on board "Production"

Except, there is no option to create a card in butler. Am I missing something?


Answers:
author: Ryan
body: Hi Casey,

There isn't a way to create a card, but a different way to do this could be to copy the card to the other board. This way the card will have the same name and you can also choose to link the cards together for quick reference. You can find the ability to copy the trigger card under the "Move" tab when selecting an action for your rule.

Enjoy your weekend!

Ryan

comments: author: Casey Taylor
body: Thanks Ryan! I was able to get Zapier to do it!
Is there a way to customise List Titles with backgrounds or graphics in the free version of Trello ?
Asked by John Bell:

I know that you can add covers to Cards and create Card templates but really just want to customise the title.

Thanks


Answers:
author: Michael Pryor
body: You can put emojis into any text in Trello. So the list titles can be decorated with any emoji. I \*think\* I'm understanding your question correctly but if not, can you upload a screenshot of where you are talking about?

comments: author: John Bell
body: Hi Michael,

I have managed to do something by creating a card with an attached graphic and have the card at the top of a list . See screenshot attached.

Would be neater if the title could have the attachment.

Its just a cosmetic thing

![Trello.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/97567i79C45242F0196217/image-size/large?v=v2&px=999 "Trello.JPG")


Tags: title
Comment ajouter un membre ? un tableau existant ?
Asked by Aim?e HAYAT COHEN:

Comment ajouter un membre ? un tableau existant ? Merci de votre aide


Answers:
author: Michael Pryor
body: <https://help.trello.com/article/717-adding-people-to-a-board>

comments: author: Aim?e HAYAT COHEN
body: Merci de votre r?ponse mais je n'ai pas cette fonction invite dans ma nouvelle version
How can I remove a Trello board/task from bigpicture
Asked by Rose Mitchell:

I am testing out the BigPicture power up so I can have a gantt view with milestones. I have added some boards as a test and now I can't seem to remove them from my big picture view! If I click on delete it says that I have to remove them from Trello completely. Anyone know how I can do this, remove from bigpicture but keep on Trello? Do I have to archive these first and how do I then remove archived items? Thanks


Answers:
author: Mike
body: Great question! BigPicture support might be the better resource here, and they'll be best able to answer the question of how this works: <https://wiki.softwareplant.com/display/DOCUMENTATION/About+BigPicture+Trello>


Tags: big-picture
Is it possible to bulk add a member to all cards in a Board?
Asked by William Staros:

We hired a new employee and Id like to add her to all cards within my Board without going card by card


Answers:
author: William Staros
body: I don't know. I am new to Trello. If they are simply a member on the Board, do they need to be on the cards? I thought you needed to be on a card to get a notification for updates.

comments: author: Iain Dooley
body: [@William Staros](/t5/user/viewprofilepage/user-id/3952495) when you're added as a member to a card, you automatically watch the card which means you get notified about everything that happens to the card, but you can also watch a list, or a board. Also, if you are mentioned by name you will always see a notification:

<https://help.trello.com/article/793-receiving-trello-notifications>


author: Iain Dooley
body: [@William Staros](/t5/user/viewprofilepage/user-id/3952495) there isn't one built in, but if you're going to add someone to all cards wouldn't it just be equivalent to not adding them to any cards?


Tags: bulk-edit

card

member
Sync Issues with Cronofy
Asked by Charles Stewart:

I am using Cronofy to sync the My Stuff board with three of my accounts.

As of yet, none of the events have appeared.

I set the sync to Assigned To Me, and Free.

It is syncing but none of the cards/events are appearing.

Any Ideas??


Answers:
author: Esme Crutchley
body: Hi [@Charles Stewart](/t5/user/viewprofilepage/user-id/3554967)

Have you set the due dates since you've added Cronofy? I only ask because sometimes, the due date needs to be set again (removed, close the card, reopen the card, add the due date) for Cronofy to recognise it.

Also, make sure that the calendar you're syncing to, is 'showing' on your calendar. E.g. I have a calendar called 'Esme's Day' which about 5 of my boards sync to, but this calendar isn't ticked on my calendar view in Google (because it gets mega busy!). So maybe have a look and make sure that the calendar you're syncing to is showing?

Please let us know if neither of these work and we'll try again! I have many boards syncing to many different calendars and they all sync perfectly, so please come back if it doesn't work and we'll try something else!

Esme :)

comments: author: Charles Stewart
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478)

Yes to all questions, still no luck


author: Charles Stewart
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478)

Funny thing Esme, when Trello had those tech issues yesterday, it must have knocked out Cronofy for Trello.

I had to reauthorise the connector and resubscribe so that I could connect with iCloud and Outlook.com.

In both cases I created new calendars.

Here's hoping that solves it.
As a private user: worth it/ possible to upgrade to business class for advanced checklist?
Asked by Maximiliane:

As a private user it worth it/ possible to upgrade from Gold to Business class for the advanced checklist feature? I am a PhD student using trello as a private Gold user since a couple of years, but would find it really useful to assign due dates for individual checklist items (each card on my to-do board represents a PhD chapter with the checklists covering the different sections). I understand the business class is really meant for teams - but what's your view on whether its worth it to upgrade? Any other fellow gold users / Phd students with views on this?


Answers:
author: Iain Dooley
body: [@Maximiliane](/t5/user/viewprofilepage/user-id/3952152) You can create a team of one, and then upgrade that team to business class, which means you'll pay an extra $5 a month or something. Just be aware that boards not part of that team (personal boards) won't have advanced checklists and members of the boards who aren't on your team also won't have the feature. But it sounds like that's not going to be a concern, so you just to think "would I pay $5/month for the ability to add due dates to checklist items?" if yes: worth it, if no: not worth it :)

An alternative without upgrading is to use linked checklist items for sub-tasking:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>

comments: author: Maximiliane
body: Thanks so much - this is extremely helpful and just the answer I was looking for


author: Esme Crutchley
body: Hi [@Maximiliane](/t5/user/viewprofilepage/user-id/3952152)

Welcome to the Community!

Just to add to [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)'s answer, I'm a solo user with Business Class. I had the free version for a few weeks, then Gold for about a week, then upgraded to BC, just for me.

Personally, it was the Butler quota that made me want to upgrade to BC, because advanced checklists weren't a 'thing' when I upgraded. The jump from 200 Butler commands a month to 1200 was very enticing, hence why I upgraded!

I also like being able to upload anything and not worrying about the size (because of the size restrictions on the free version).

I pay $119+$24 a year, which is a bit of a jump from ?44.99 a year for Gold. But personally, for me, it was well worth it! 2 months ago, I added another user, but for over 12 months I used BC solo.

Just thought I'd add my 2 cents worth!

Esme :)


author: Maximiliane
body: Thanks so much [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) this is a very useful insight. Happy to hear that it works out well for you! I might give it a try :)


Tags: business-class

checklist
Colors in cards
Asked by milagros:

Hi I cant find the way to put colors on my cards. Is it a paid feature? Thx!


Answers:
author: Soumyadeep Mandal
body: Hi [@milagros](/t5/user/viewprofilepage/user-id/3952339) ,

Welcome to the community!

Please visit the below link and read carefully. I hope your problem will be solved!

<https://help.trello.com/article/797-adding-labels-to-cards>

<https://blog.trello.com/card-covers-and-colors>

comments: author: Jaime Luque
body: Buenas yo tengo la misma duda que Milagros, he intentado poner colores en las tarjetas que es la nueva funci?n que ha salido "Portadas y colores para las tarjetas ya est?n disponibles en Trello" pero no lo consigo. ?Esta solo activo para el Trello de Pago??

He visitado los enlaces que mencionas pero no resuelve mis dudas.


author: Soumyadeep Mandal
body: Hi [@Jaime Luque](/t5/user/viewprofilepage/user-id/3952419) ,

Welcome to the community!

So when you add a cover on a card while using Trello from large-screen devices like PC, Mac, etc. you get those new options available but those new options are not available in mobile version yet!


author: Mel Mcmurrin
body: <https://chrome.google.com/webstore/detail/card-colors-for-trello/nodlpencjjlohojddhflnahnfpfanbjm?hl=en>

Although something has changed in last few months and the plug-in no longer works for me.


author: Jon Ramer
body: The feature was on a board I was working on and then went away. Has anyone else experienced this?

comments: author: Esme Crutchley
body: There was an outage on Trello last night, is this problem still there?

You can see the status of Trello on the [Trello Status Page](https://trello.status.atlassian.com/) and by the looks of it, it's been resolved. If you're still having problems please let us know at <https://trello.com/contact>

Hope that's helpful!

Esme :)


author: Esme Crutchley
body: Hi [@milagros](/t5/user/viewprofilepage/user-id/3952339)

Welcome to the Community!

This is the [blog post](https://blog.trello.com/card-covers-and-colors) that was posted yesterday about card colours. You can only set card colours on the web and native desktop apps, so it's not possible to set them on mobile yet. What platform are you using? As far as I am aware, this is not a paid feature, there's nothing in the blog post that would suggest it is, so you should be able to make this work on a computer.

Esme :)

comments: author: Jaime Luque
body: Buenas uso Google Chrome en mi PC y no consigo ver lo de los colores.
Jira Power up Authentication Issue 2
Asked by Paul Lewis:

We use the Jira power up in Trello and have generally had no problems. However, this week has seen intermittent connectivity and no authentication/connections completing.

1. I added the Jira power up to a new board
2. Added our URL
3. Clicked to authorise
4. Waited and waited for auth/connection to finish (over 24 hours)
5. Searched for solutions
6. Contacted support.

This power up is very much of our day-to-day management so when it doesn't work, it affects progress.

Hope you get it fixed soon.

Paul


Answers:
author: Vini
body: Hi Paul, last week we had some issues with our API which might have caused issues with the Jira Power-Up. They should all be solved now. Can you confirm if you are still facing any issues?

comments: author: Paul Lewis
body: Hi Vini,

Just tried again and the problem persists.

I had a look at Manage Apps/App requests in Jira and have this message, which may or may not be causing problems.

### **Manage app requests** {#toc-hId-1167443926}

**This is a list of apps requested by users including the number of requests per app.** **We ran into a little trouble. It might just be a hiccup. Try again in a bit.**

Hope this is ueful.

Paul


Tags: authentication
Any idea why I can only see 1 ticket, when there are 3 tickets on the board?
Asked by michelle.campbell:

I've showed all card, the two extra cards are not there


Answers:
author: Iain Dooley
body: [@michelle.campbell](/t5/user/viewprofilepage/user-id/3952045) do you have a filter turned on?

[https://help.trello.com/article/787-filtering-search-cards-on-a-board#:\~:text=To%20search%20for%20all%20cards,or%20go%20to%20calendar%20view.](https://help.trello.com/article/787-filtering-search-cards-on-a-board#:~:text=To%20search%20for%20all%20cards,or%20go%20to%20calendar%20view.)

comments: author: michelle.campbell
body: Perfect, thank you!!
???????????
Asked by ikuo mori:

???????????????????????????

?Card Colors for Trello?????????????????????????????

????????????????????????????????????????

?????????????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

????????????????????????????????????????????????????????????????


author: Iain Dooley
body: [@ikuo mori](/t5/user/viewprofilepage/user-id/3952031) ??????????????????loom.com?????????????????????????/?????????????????????????????????


Tags: language-ja
How do I delete or leave a board on Android that I don't own? Thanks.
Asked by Katie Moritz:

Hi there,

Opened some sample boards online on Android. Copied them but can't get rid of originals as I don't own them. And don't have option to leave

Thanks,

Katie.


Answers:
author: Soumyadeep Mandal
body: Hi [@Katie Moritz](/t5/user/viewprofilepage/user-id/3951973) ,

Welcome to the community!

Leaving a board in Trello {#toc-hId--1350716558}
------------------------------------------------

To leave a board in Trello, open the board menu on the right side of the board, click "More" and choose "Leave Board". This will remove your user from the board, which means you may no longer be able to access the board.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/55ce5169e4b01fdb81eb3ac4/file-gclIclh8qh.gif)  
You can leave a board you are no longer collaborating on.

If you're looking to close the board for all users of the board, see [Closing a board](https://help.trello.com/article/777-closing-a-board).

If you're trying to leave a board after it's been closed, you can do so on [this page](https://trello.com/support/leave-closed-board).

Leaving a board if you're the only admin {#toc-hId-1136796275}
--------------------------------------------------------------

Trello won't let you leave a board if you're the only admin or member of that board. Presumably, someone needs to be in control of the board. If this happens, and you still want to leave the board, you can make the user named 'Trello' an admin of that board and then leave the board. 'Trello' is a demo user we created for the Welcome Board and is not used by an actual human.


author: Iain Dooley
body: [@Katie Moritz](/t5/user/viewprofilepage/user-id/3951973) are they just showing up in your recent boards list? If so, they won't show there when they're no longer recent.
delete Trello Account
Asked by erika.zufferey:

can I delete the Trello account and keep Jira?


Answers:
author: Iain Dooley
body: [@erika.zufferey](/t5/user/viewprofilepage/user-id/3951831) UPDATE: I've had confirmation from the Atlassian team that at present it is \*not\* possible to delete your Trello account without deleting your Atlassian account. Trello doesn't show up in the list of products in your Atlassian portal, so until it does I think you just have to put up with having a Trello account if you want to keep your Atlassian account. The Trello documentation on deleting accounts will also need to be updated, because it still has the old info.

comments: author: erika.zufferey
body: i can delete the Atlassian account only . i cant select Trello only. its's ok?


author: Iain Dooley
body: [@erika.zufferey](/t5/user/viewprofilepage/user-id/3951831) oh right I see, because Trello is now Atlassian, it says "delete your Atlassian account", then you go to products and Trello doesn't show up ... hmmm this seems wrong I'll flag it with the team.


author: Simon Stokes
body: Has there been any update on this issue? It would appear that it's still the case that there is no option to only delete a Trello account whilst leaving an Atlassian account intact for use with other Atlassian products.


author: Muii
body: hello,How are things going?

I don't want to continue using trello, but I need to keep my JIRA,bitbucket and other products.


author: Mario GELES
body: I just have been in contact with the support team about this issue.

It's still impossible to delete a Trello account for a managed account but there is a solution for not beeing charged with a licence in Atlassian Access.

You just have to enter in the Trello Account and delete all the workplaces.
OneDrive Power Up doesn't seem to work?
Asked by Clifford Bunten:

I've added the Onedrive PowerUp to one of my Trello boards. When I try to attach a file, the window simply flashes and then nothing happens.

At first the pop-up blocker was preventing the One Drive account authorisation from opening, but that has now been resolved.

The PowerUp simply doesn't seem to work


Answers:
author: Soumyadeep Mandal
body: Hi [@Clifford Bunten](/t5/user/viewprofilepage/user-id/3951584) ,

Welcome to the community!

Looks like you are facing problems due to third-party plugins. Disable all of those and clear your browsing history, cache, etc. restart your browser and log in. I hope it will solve your problem!

comments: author: Clifford Bunten
body: Done that. Not it.


author: Soumyadeep Mandal
body: Try to use a different browser using incognito/private browsing mode on.


author: Clifford Bunten
body: Same result


author: Soumyadeep Mandal
body: Hi [@Clifford Bunten](/t5/user/viewprofilepage/user-id/3951584) ,

You can ask for Trello support here: <https://www.trello.com/contact>


Tags: cloud

jira

jira-cloud

ms-onedrive

power-up
Hide page tree on public space
Asked by ACat:

Hi all,

I've searched and found articles but haven't been able to implement a solution.

We have a public space for knowledge base articles, but I only want people to be able to go to articles if they have the direct link. Thus, I want to turn off page navigation. I'm running the cloud version and cannot find a way to do this.

Can anyone assist? Thanks.


Answers:
author: David Akinyemi
body: Hello! My name's David Akinyemi and I'm a Product Manager at Atlassian. Thanks a lot for your feedback. As we're continuing to improve this feature, understanding use cases like yours is super important. From my understanding, the main ask is for public facing Confluence pages to only be accessible through links and hidden within the public space.

We don't currently support this but a potential alternative approach that you can use right now while we are understanding how we can implement this feature in our roadmaps is archiving the page. Archiving the page means it will not be deleted but will only be accessible throughout the link attached to it. Thanks again for your feedback.

Cheers,

David Akinyemi \| Atlassian Product Manager

comments: author: ACat
body: Thanks David,

we'll look at implementing this thanks.


author: Pramodh M
body: Hi [@ACat](/t5/user/viewprofilepage/user-id/2768985)

Use Private Gists in GitHub. This has the feature to share private Gists if they have only the link.

And Use this Plugin to include Gists in Confluence to share the pages

[https://marketplace.atlassian.com/apps/1211649/github-gists-in-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211649/github-gists-in-confluence?tab=overview&hosting=cloud)

Thanks,  
Pramodh

comments: author: ACat
body: Thanks Pramodh.

I was hoping for something a little more native. Last thing we really want to introduce is yet another system to link to another system.

I'm really surprised that Confluence can't do this as it seems like a such a logical use for the platform.


Tags: cloud

confluence-cloud
How do I give a user only access to a Page within a Space?
Asked by Melissa Rose:

I'm finding the interface quite confusing for giving access to users (using this for contractors but don't need them to be inundated with seeing each others pages). Can you please help me with the steps to share specific pages within a space?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

Access to pages in Confluence can become quite complex, but there are broadly three places to start looking at:

Go to Admin -\> Space settings -\> s**pace permissions** and check that the people you want to see it have access. Your people need space access no matter what the rest is.

The second layer is to check that the page has no **restrictions**, or restrictions that let your people in.

So, to "share specific pages within a space", you need to make sure the recipients have permissions to see the pages.

comments: author: Melissa Rose
body: Where do I set page restrictions for individual pages?


author: Nic Brough -Adaptavist-
body: Go to the page and look for the restrictions icon (small red padlock) - this lets you set individual page restrictions, but also explains the inheritance of the current restrictions on it.