youngmon/atlassian-qna huggingface dataset:
Trying to block attachments & file uploads
Asked by Richard Guyette:

My industry is highly regulated and concerned about data loss prevention. We would like to use Trello enterprise but the mobile app is a problem because it allows data to be downloaded \& uploaded outside of our security controls. Is there a way to turn off attachments \& upload/download features either in the mobile app or in our enterprise account completely?

Thanks, Rich


Answers:
author: marc -Collabello--Phase Locked-
body: [@Richard Guyette](/t5/user/viewprofilepage/user-id/2114303)There might be a workaround that can satisfy your requirements: Don't use Trello attachments, and instead use links to your companies private file storage or network drives. These links can be secured by your system administrator, and use of these links can be limited to e.g. SSO allowed accounts/computers.

comments: author: Richard Guyette
body: Thanks for the suggestion Marc. CISO wants something stronger than policy. We generally do use our document management system as you describe but we looking for a lockdown on upload/download of attachments. Need to prevent data loss and block a vector to inject malicious sw into our network. I can't find a way to disable this feature, even at the account admin level.


Tags: attachment

security
List of members @tags disappear from comment box after editing. How to get them back?
Asked by Ross taylor:

Since a few days the list of @mention tags for members disappears from the comment box after first edit. So when I'm ready to send my comment I have to copy paste @tags from previous comments or other tickets. Surely this is a fault? How could I get this functionality back?


Answers:
author: Mike
body: Hmm, that definitely doesn't sound right, no, and that seems to be working ok for me in my testing just now. Would you mind reaching out directly via <https://trello.com/contact>? We'd love to take a look!

comments: author: Ross taylor
body: Thanks Michael,

I have contacted Trello support.


author: Denise
body: Thanks Ross!

We are now able to reproduce that on our end and have passed this bug report on to the team for additional investigation.

As soon as a fix will become available, we'll deploy it. Thanks for your patience!
Trello - Unable to add lists or cards despite having admin access on boards
Asked by Vinod DurbhakaVenkata:

Hi,

We are using Trello to organise ourselves on a project. My lead has made me an admin but I cannot use the web version of Trello to add lists or cards under lists.  
Strangely, I can edit lists now.  
Even more surprisingly, I can add lists and cards through the mobile app.  
Please can you help me out as we really like the product, it's a shame I can't put it to use yet

Thanks  
Vinod  
Happy to share a contact number when you're ready to speak


Answers:
author: Teddy
body: Hi Vinod!

That definitely doesn't sound like what I would expect, would you mind reaching out to our support team directly at <https://trello.com/contact>?

We would be glad to help you troubleshoot!

comments: author: Vinod DurbhakaVenkata
body: It is really funny when I try to submit an issue from the application itself, that request doesn't go through.

In a nutshell, I have an issue with Trello but when I try to report, that report submission doesn't happen.

I am thinking if this product is worth my time :)

Vinod
Not seeing all my private channels from Slack
Asked by alordiel:

Hi,

I started my own slack account recently and wanted to add the trello-slack integration. On my slack I have two private channels. Respectively I have two different boards that should go with each channel. I managed to connect the both services together but in trello I can see only one of my private channels. I tried to reconnect slack through trello in hope that this will refresh the list of the slack channels but this didn't help. So managed to integrate only on of the boards in slack but the other one is missing its related channel from slack.

Is there another way to force refresh on slack channels list in trello, or there is some limitation of which I am not aware.

PS: I'm using the free trello account and standard plan slack account.

Thank you and regards,

Alex


Answers:
author: Teddy
body: Hi Alexander!

There is a known issue with the Slack Power-Up that results in the channel list failing to refresh for some users.

There is unfortunately not a workaround to force that refresh at this time, although those channels should show up in your channel list eventually on their own.

comments: author: Evan Sho
body: Any idea usually how long does it take?


author: John M. Meloche
body: I also have this problem and wonder how long it will take?


author: alordiel
body: For me it took like almost 2 months. But how know, it might be less for you.


Tags: slack
How to grant access for one space only
Asked by Pamela Sandall:

I use Trello boards exclusively for in-office information gathering and project management.

I would love to have a single list, or even a single card on a project board that is sharable ith the client. WITHOUT letting them accessing anything they're not specifically invited to.

Is this possible?


Answers:
author: carolyn french
body: Hi Pamela and welcome to Community!

Unfortunately, view permissions with a board doesn't exist natively in Trello.

One potentially interesting solution for you could be to use the tool [Butler for Trello](https://butlerfortrello.com/butlerbot.html?) to keep specific lists/cards in sync with those on a second board that you share with the client.

Hope this helps!

Carolyn
Can i filter a trello board with all labels of same color but with different names?
Asked by Mayur Gajabi:

Hey, i have multiple labels like Project A, Project B, Project C. I also color code this label on the basis of which team is managing this card. As a single team can be managing multiple cards I wanted to know how we can apply a filter to get all cards which have same color label even though different label names.


Answers:
author: Mike
body: Hi Mayur,

Yes! You can click as many labels as you want to add to the filter, and then take a look at the bottom of the filter window:

![Screen Shot 2018-10-12 at 2.50.45 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/34856iE38EA61BEABE0B7C/image-dimensions/303x81?v=v2 "Screen Shot 2018-10-12 at 2.50.45 PM.png")

As long as this setting says "Matches any label," cards will be returned as long as they match at least one of the selected labels, but not necessarily all of them.
Is there any way to add a list of items in different cards and have them display on a master list?
Asked by Nate Mitchell:

If I have a list of maintenance tasks within a board, and I want to add items to each list that I need to purchase to complete the task, is there anyway to have those purchase items automatically copied to a "master purchase list" so I can see them all in one place? For example if i have a list called "things to repair" and in that list are the cards "fix door", "fix leak", and "fix light fixture". Each one of those cards has associated things I may need to buy, but i would have to click on each card to see the items, rather than having them all in one master list when i go to the store. That's a very simple example and its usually more complex than that. Hope that makes sense. Thanks in advance!


Answers:
author: Qasim
body: Hi [@Nate Mitchell](/t5/user/viewprofilepage/user-id/2108699)

As Crystal suggested above, you can create a Master List by using Unito. Here's a step by step resource on doing just that.

How to Create a Master Board in Trello (Webinar/Tutorial):

<http://bit.ly/2OB4oIa>

I hope you find our webinar useful, if you have any further questions don't hesitate to reach out to me here, or to our support team through our website!

Best,

Unito


author: Crystal Davis
body: Hi Nate,

Crystal from Trello Support here!

At this time Trello doesn't natively support keeping lists in sync on a master list, but I'll be sure to let our development know that this is something you'd like to see!

However, there are a few third-party Power-Ups that can help you keep cards in sync which I think can help! You can read more about those here:  

[Cardsync](http://info.trello.com/power-ups/cardsync)  
[Unito](https://info.trello.com/power-ups/unito)  
[Board Sync by Unito](https://info.trello.com/power-ups/unito/board-sync)
Why cant I see my background?
Asked by Mrs_ Wise:

I am not able to see my background on any of my boards. I see a blue screen over my picture that I have set as my background. How can I remove this blue screen?


Answers:
author: Teddy
body: Hi Lowanna,

We'd be glad to help you troubleshoot that! Can you please reach out to our support team directly at <https://trello.com/contact> with a screenshot of what you see on that board?

comments: author: Mrs_ Wise
body: While I do appreciate your offer to help, I just figured out what the issue was. It was a Chrome extension by the name of Beautify that was causing my problem. I thank you again for your offer to assist. If I need help again, I know where to come.

Thanks,
Should I use teams and if so how?
Asked by Alysia S. Christiani:

Hi, I'm new to trello and confused on the use of teams.

the account is in my business name (it is not a business class acct) and i have 2 other business members that will use it.

should i open cards for each project directly in the account and give those 2 members access to the account

or

start a team (using the business name) and have the 2 biz members open personal accounts then invite their personal accounts to the team?

why or why not?

thanks for your help.


Answers:
author: Francis Peixoto
body: teams are containers that allow you to manage related boards more easily than adding people to single boards every time.

You could have a Marketing team that interacts with several boards related to their work. when a new member of the team is hired, you only have to add that user to the team to give him/her access to all the boards on the team that are set to "Team" visible. You can also have boards on that team that contain more sensitive information, so you would want to have that board marked as "Private" with individual accesses.

You could also have a Development team, where a lot of technical boards exist. You wouldn't necessarily want someone from Marketing to have access to all the dev boards in that team, but one MKT user may need to access one "Team" DEV board. You would then use individual board access management to deal with that exception. The DEV team members would see the board, plus that individual MKT user.

comments: author: Alysia S. Christiani
body: thanks! this is very helpful


Tags: collaboration

jira-work-management

team
Business Class Rights
Asked by Christina Wild:

Looking into obtaining a business class account for myself as an Admin of a potential HR \& Hiring board. I gather this account would enable me to lock down certain areas or additions to the board to each specific recruiter (other user.) Will one account be sufficient or does every user accessing this board need a business class account?

Appreciate the feedback!

-Christina Wild


Answers:
author: Matthew N
body: Hi Christina

Whether the user is a part of a Business Class team or just a member of the board, they will be able to contribute equally. There's not a way to lock down specific areas of the board.

The only permission available to change for edits to the board would be to add a user as an [observer](https://help.trello.com/article/732-adding-observers-to-boards)to the board- then they'll be a 'read-only' user and won't be able to do anything except comment/vote if those are enabled.

comments: author: Christina Wild
body: Hi Matthew,

Thanks for the info. A follow up question: is there a capacity to restrict what an observer sees? IE: Candidates from recruiters A \& B are on one board for my team. I only want Recruiter A to see their candidates and Recruiter B to see theirs. Is this possible, or would separate boards be needed?


author: Matthew N
body: You'd need to have separate boards. There's not a way to hide cards or lists from people


Tags: administration

business-class

permission
How can I add pictures to team members? I can only see my picture, none of the team members.
Asked by Peter Kruse:

I want to add pictures to the assigned team members for easier identification at a glance. But the pictures are not displayed, only mine is visible. How does that work?


Answers:
author: carolyn french
body: Hi Peter and welcome to Community!

Users will need to upload their own personal picture/avatar, and then you should be able to see them.

Does that answer your question?

Carolyn

comments: author: Peter Kruse
body: Hi Carolyn - thank you for the answer!

No, this will unfortunately not work for me, because I manage the ?to do list" of my team in Trello without them having access themselves. These are virtual entries for the purpose of my task assignment and follow up with my team. I can not add the colleagues directly to Trello at this time. The entries have a picture in my adressbook when I add them, but this is not shown in Trello.

Do you see any chance to make that work?

Thanks, Peter


author: carolyn french
body: Hi Peter,

I'm interested to explore how you are organizing your board. When you say "virtual entries", do you mean cards in Trello? If so, you can upload the team member's picture to the card, so that it shows as the cover picture. Or you can do one list per team member, and all the cards underneath that list are assigned to the team member. That's probably the simplest way since you can't put the team members as "members" on a card since they don't have accounts/access.

Here is a simple example of that type of [board organization for family member assignment](https://trello.com/b/Ehmlt8KS/family-status).

Let me know what you think :)

Carolyn


author: Peter Kruse
body: Hi Carolyn,

thank you for your answer and your suggested solution!.

This was the setup that I used before, but since I want to manage tasks that will also have to be assigned to more than one team member this approach did not work properly for me. So I will use the shortnames and forget the pictures for now. This will work as well.

Thank you for your help!

Regards,

Peter


author: carolyn french
body: Hi Peter,

Sure, no problem. I'm curious if you've tried using Labels with each label representing a team member. It would be an easy way to filter and quickly see all the tasks assigned to one person (since you have potentially multiple assignees per task).

Thanks for sharing :)

Carolyn


author: Peter Kruse
body: Hi Carolyn,

yes - I tried using labels, but with 14+ team members to coordinate this was too complex in the assignment process and did not provide the necessary overview.

Regards,

Peter
linea de tiempo
Asked by Alberto Hernandez:

seria muy bueno poder insertar una linea de tiempo con cada una de las etiquetas y con los eventos que cada uno quiera incluir en esta misma linea de tiempo, necesito la posibilidad de incorporar una fecha que sea de inicio y que vaya contando los dias a medida que estos vayan pasando


Answers:
author: carolyn french
body: Hola Alberto, y bienvenido a la Comunidad!

Estoy de acuerdo con ud. Seria muy util ver las fechas en Trello como una linea de tiempo. Ha visto un "Power-up" que se llama "[Planyway Calendar](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar)"? Tal vez te interesa usar.
>
> Planyway is a calendar and team timeline for Trello to manage time and teamwork. {#toc-hId-1845943358}
> ------------------------------------------------------------------------------------------------------
>
Que tenga un buen dia!

Carolyn
Can Cards be "Assigned" to one user as a task?
Asked by Drew Pierce:

My team uses Trello as a task manager, and I'm not seeing a great way to "Assign" a card to someone. Adding a member to a card works but it doesn't have any sort of "sole responsibility" priority that can be added. I would like some sort of functionality to delegate tasks to one specific person and have it show up as something they know they're responsible for completing.

Any suggestions?


Answers:
author: Drew Pierce
body: Hey [@Krisztian Kovacs](/t5/user/viewprofilepage/user-id/1144675),  

Thanks for the suggestion! Unfortunately Jira would be a bit too bulky for our team's use. Trello being lightweight and easy to move along is our favorite aspect. In this case it seems our only option is to continue on by setting expectations verbally as a comment on a card.

Thanks again!

-Drew


author: Krisztian Kovacs
body: Hi [@Drew Pierce](/t5/user/viewprofilepage/user-id/1710841),

I'm afraid my only contribution here is to recommend Jira. Trello only has the members as opposed to assignee.

You could maybe use a drop-down custom field (custom field power up) and select a person there? Though there is not much reporting in Trello or any sort of restriction mechanism.

Let me know what you think.

Cheers,  
Krisz
Date format on Confluence
Asked by Service CNS:

Hello,

I have a problem with date format on Confluence (7.0.1). If I choose a date, during the edition, it's written in English but when I update the page, it switch in French ( For example : 28 apr 2021 --\> 28 avr 2021)

- My Global default Language is in English

- My browser is in English

- My "Formatting and International Settings" is in English (see picture)

![Capture d?e?cran 2021-04-28 a? 09.02.26.png](/t5/image/serverpage/image-id/140788i3CD28F820B30F799/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-04-28 a? 09.02.26.png")

Do you know why and can you help me please ?

Thanks

Best,

CNS


Answers:
author: Gonchik Tsymzhitov
body: Hi [@Service CNS](/t5/user/viewprofilepage/user-id/3598789) ,

How about language configuration in the personal profile page?

Cheers,

Gonchik

comments: author: Service CNS
body: In English too

![Capture d?e?cran 2021-04-28 a? 09.19.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/140789i9A94C6AF780FB2C4/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-04-28 a? 09.19.08.png")


author: Gonchik Tsymzhitov
body: [@Service CNS](/t5/user/viewprofilepage/user-id/3598789) What was before?

Looks like in the future need to restart the Confluence


author: Service CNS
body: Looks like better after the restart

Thanks for the help


Tags: confluence-server

server
Could I set nginx as a reserve proxy for confluence cloud ?
Asked by Paul:

I would like to set an Nginx as a reserve proxy for my **Confluence Cloud** because some of our engineers slowly access the Confluence cloud and for local cache purposes.

When I set Nginx as a reserve proxy for Confluence Cloud, I always see the following warning message.

![2021-04-28_10-42-03.png](/t5/image/serverpage/image-id/140776i80A31D1D5167B5E5/image-size/large?v=v2&px=999 "2021-04-28_10-42-03.png")


Answers:
author: Nic Brough -Adaptavist-
body: To put a proxy in front of a service, you have to configure the application server to understand that it is behind a proxy. On Server/DC versions of Jira, this is 2-3 simple and standard changes to a Tomcat config file. You have no access to do this on Cloud because Atlassian is providing a service, not a server and don't want to have to support potentially broken systems caused by user error.

So, in theory, you still can place a proxy in front of a Cloud system, parts of it will not function correctly, as the Cloud system won't talk to the proxy correctly.

On top of that, the url your proxy presents will be, well, wrong. Your people will start on it if you give it to them, but they'll quickly be redirected to the actual Cloud site. And, of course, all the links and references generated by the Jira will use the actual base url, not your proxy.


author: Gonchik Tsymzhitov
body: Hi [@Paul](/t5/user/viewprofilepage/user-id/4369825) !

Confluence Cloud? I think it's bad Idea, and also Atlassian do caching for other vendors level

comments: author: Paul
body: Hi [@Gonchik Tsymzhitov](/t5/user/viewprofilepage/user-id/726117)

Thank you for your answer. But is it able to do it or not? Seems Atlassian block this kind of solution.


author: Gonchik Tsymzhitov
body: Regarding, allowing. how exactly do you want to implement it?

if you use other domain? don't forget about CSP (content security policy)

if you do just proxying via dns address, or replacing don't forget about CSRF protection.

Based on that, it's bad idea for security side.

Also, what exactly do you want to achieve?

How it will help you?


Tags: cloud

confluence-cloud

nginx
Jira Mac/iOS App Changing Assignee Problem
Asked by Gani Can Somuncu:

Hello everyone,

I can change the assigned person in all projects in the web app, but I cannot make this change in mac and ios app. I talked to the administrator but he could not find such a setting in the admin panel. However, whenever I want to change the assigned person in apps, it tells me to contact the admin.

What is the source of the problem? How can we solve it?

Thanks.


Answers:
author: Daniel Davkovski
body: Hi [@Hannah McKenzie](/t5/user/viewprofilepage/user-id/1164576) can we please get an update on this?

this is also affecting many of my colleagues as they frequently use their Jira apps to collaborate on tickets. Both device and app are latest versions

comments: author: Hannah McKenzie
body: Hi [@Daniel Davkovski](/t5/user/viewprofilepage/user-id/3885232), there isn't a new update at this stage, but we're working to get this fixed.


author: Hannah McKenzie
body: Hi [@Gani Can Somuncu](/t5/user/viewprofilepage/user-id/3764254), sorry to hear of your frustration. Which version of the apps are you running? Could you please add a screenshot of the assignee field that you're unable to edit so I can gain further context?

Thanks!

comments: author: Gani Can Somuncu
body: Hi [@Hannah McKenzie](/t5/user/viewprofilepage/user-id/1164576)

Thanks for your answer.

Mac App - Version 128.1.0 (128.1.90)

ios App - 127.0.0.1146

![ssjira.png](https://community.atlassian.com/t5/image/serverpage/image-id/141133iAE0700DDFF896EB0/image-size/large?v=v2&px=999 "ssjira.png")


author: Hannah McKenzie
body: Hi [@Gani Can Somuncu](/t5/user/viewprofilepage/user-id/3764254) ,

I believe I've found the solution:

In order to edit the assignee field on mobile, your project's admin needs to ensure that the 'assignee' field is added to the edit screen configuration (via Settings on web) as described **[here](https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/)**. (My rough summary: Settings \> Issues \> Screens \> Configure \> Add field.)

Please let me know if this doesn't solve the problem for you, or if you have any further questions. (Web works a little differently to mobile in this scenario, due to differing endpoints and available data.)

Hope that helps!


author: leecollings
body: Hi, this isn't a solution for us who have the same issue. All the settings you've mentioned are present and correct.

surely there needs to be some bug to fix in the iOS app and also the web view, as the assigned cannot be changed in the list view either anymore, only when editing a single issue.

how can I report this as a new bug?


author: Hannah McKenzie
body: Hi [@leecollings](/t5/user/viewprofilepage/user-id/4324270) thanks for reaching out. We're working to get this updated, so that it matches the current web experience.


author: Josh Carolan
body: [@leecollings](/t5/user/viewprofilepage/user-id/4324270) are you saying that the assignee field is in the edit screen for your project but still not editable on mobile?


Tags: cloud

confluence-cloud