youngmon/atlassian-qna huggingface dataset:
Office Connector plugin fails to update automatically or manually
Asked by billinghurst:

An in-house installation of Confluence is failing to update the Office Connector plug-in. I tried to run a manual update and it again fails.

The audit log is not particularly helpful

`Failed to install add-on plugin_6855462829751955981_OfficeConnector-3.1.4.1.jar`

and other variations on the file name per failure. Tried to disable, and to run it; re-enabled and run it. It is becoming an exercise in futility. Not sure where to go with this matter. There is no specific specialty knowledge local, and I had one of our more technical backend people install it, but they have no special product knowledge either.

So directions of where I am next meant to look, or how to resolve would be appreciated. Thanks.


Answers:
author: Alejandro Conde Carrillo
body: Try to uninstall the user installed version of the plugin as per [Manually Remove Malfunctioning Add-ons](https://confluence.atlassian.com/display/CONFKB/How+to+Manually+Remove+Malfunctioning+Add-ons) and try to update afterwards.


author: Aaron Gerritz
body: What is the resolution on this? We are having the same problem.


author: billinghurst
body: Thanks for the reply @Alejandro Conde Carrillo.

We were able to uninstall, though unable to get the plugin to manually or automatically install (same problem). Our tech guy will try a fresh installation/upgrade with the plugin absent and see if that is able to generate success.


Tags: confluence-administration
How to link to category in space directory in confluence?
Asked by Alex Yasurek:

Hi,

Does anyone know if it is possible to create a link that will bring a user to the space directory and already have a specific category selected? I know there is a macro that can do this but that has to live on a page in a space. We would like to take users to the space directory page with some category already selected.

Thanks


Answers:
author: Stephen Deutsch
body: I know this is an old question, but I recently found out how it works. Confluence uses local storage to keep track of which tab is selected when the page is opened. You can do something like the following in an HTML macro:

```
&lt;a href="#" onclick="localStorage.setItem('lastSelectedSpaceDirectoryTab', '{\x22type\x22:\x22space-labels-list\x22,\x22tabName\x22:\x22space-category\x22}');window.location=contextPath+'/spacedirectory/view.action';"&gt;space-category&lt;/a&gt;
```

and just replace the "space-category" with the space category you want.


author: Bernhard Peissl
body: How about:

https://\<conf-host\>/spacedirectory/view.action?selectedSpaceCategory=\<category-name\>

i took the link from the overview tab in "space tools" where you assign the space categories.


author: Larry Wilson
body: This does not work for me ... is there a recommended way to do this; the space macro is useless; ..

Why won't something like this this work?

[http://jira-host:8090/spacedirectory/view.action#space-search-result?data-tab-name="devops](http://jira-host:8090/spacedirectory/view.action)"

comments: author: Stephen Deutsch
body: You need to make sure that you change both texts where it says "space-category" (there is also one in the code between \\x22) and you need to make sure that the name is completely in lower-case.


author: Larry Wilson
body: my editor (addon html) keeps removing the onclick portion ...

guess I need to get that working first


Tags: confluence-administration
How can I escape special characters when using the Editor?
Asked by Greg Dungca:

For example:

| What I want | What I don't want |
|-------------|-------------------|
| \*          |                   |

As an aside, in creating this table, I've noticed that table editing features (add row, remove row) don't work in this text box. Also, the bullet point isn't showing up in that table. There's a bullet point there. (Using Firefox)


Answers:
author: Christian Czaia _Decadis AG_
body: Try using the CMD (CTRL) + z shortcut. It will revoke the auto-formatting


author: Greg Dungca
body: Ah thanks @Christian Czaia. Works perfectly.
How to manage Users/groups
Asked by Noureddine EL WARDI:

How to manage Users/groups as a space admin. As space admin i need to view the list of the group member accessing my space.


Answers:
author: Suren Raj
body: HI There,  

Currently, Confluence does not have such feature. I suggest you to see the feature request below for more information:   

* [Allow space admins to see members of groups](https://jira.atlassian.com/browse/CONF-1683)  

  <br />

Hope it helps.  

Cheers  
Suren

<br />

<br />

<br />


author: Nic Brough -Adaptavist-
body: Who can see it, and who is actually looking are two different questions.

To manage the users, go to Space Admin -\> Permissions. That lists (and lets you maintain) the users and groups who can use your space.

Who is actually using the space is a bit more complex. Write actions are all logged and put into activity streams and page histories. Read access is generally not trapped at all.


Tags: confluence-administration
What is the cost of Balsamiq confluence plugin licence for just part of confluence users?
Asked by BrunoS:

Hi, We use confluence for on our company (more than 150 employees).

We are searching for a mockup software, and balsamiq seems to be a good choice as it integrates directly with confluence, however few people need to use it (probably 10, it is being evaluated).

The licence price is to all company or just the ones that use it?

Thanks in advance,

Bruno da Silva  
[](https://community.atlassian.com/t5/Confluence-questions/What-is-the-cost-of-Balsamiq-confluence-plugin-licence-for-just/qaq-p/451745?attachment-id=472){#link_1188fae2d1ccd8}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76411/1/image2015-1-14%2013%3A11%3A11.png){#display_1188fae2d1ccd8_0}  
[](https://community.atlassian.com/t5/Confluence-questions/What-is-the-cost-of-Balsamiq-confluence-plugin-licence-for-just/qaq-p/451745?attachment-id=473){#link_1188fae2d1ccd8_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76411/2/image2015-1-14%2013%3A11%3A16.png){#display_1188fae2d1ccd8_2}


Answers:
author: Natalie Gould
body: Hi Bruno!  

There are currently two purchasing options: purchasing from Atlassian Marketplace and purchasing directly from us: [http://support.balsamiq.com/customer/portal/articles/542517](http://support.balsamiq.com/customer/portal/articles/542517 "Link httpsupportbalsamiqcomcustomerportalarticles542517")  

Though our licensing may change, currently plugin licenses purchased directly from Balsamiq do not have to match. You can register a Balsamiq-issued 10-editor Mockups for Confluence license on a 100-user Confluence installation.  

Here's a FAQ on how to create named editors in Mockups for Confluence: [http://support.balsamiq.com/customer/portal/articles/113839#users](http://support.balsamiq.com/customer/portal/articles/113839#users "Link httpsupportbalsamiqcomcustomerportalarticles113839users")  

Here is our purchasing page for Mockups for Confluence: [https://balsamiq.com/buy/#c](https://balsamiq.com/buy/#c "Link httpsbalsamiqcombuyc")  

If you need an trial extension, please don't hesitate to contact us: [sales@balsamiq.com](mailto:sales@balsamiq.com)  

Hope this helps,  
Natalie  
for the Balsamiq team


author: Alex Medved _ConfiForms_
body: According to Atlassian Marketplace rules it is not allowed: <https://www.atlassian.com/licensing/marketplace#licensingandpricing-1>

Plugin license must match the Confluence license for number of users


Tags: app

balsamiq
custom domain
Asked by Faizal Moidu:


Answers:
author: Rodrigo Girardi Adami
body: Hi Faizal,

I couldn't locate the description of this question, but if you want run Confluence with a custom domain, you can change the Confluence base URL at the administration to this URL and create a DNS pointing for this URL.

If your question is another one, just let me know.

Cheers,

Rodrigo


Tags: confluence-administration
Is the XML created by a space export importable in other not atlassian applications
Asked by Wendy Thomas:

If I do a space export is it standard XML - or designed only to be a Conflunce Backup/Transfer or restore.?


Answers:
author: Wendy Thomas
body: thanks - much appreciated


author: Jonathan Simonoff
body: You would need to write XSLT to transform it to whatever form you need. That would be very hard -- as mentioned elsewhere, the API would be easier to deal with.


author: Alex Medved _ConfiForms_
body: Well, it is a valid XML... But as it is often very large - you do not want to open it manually

comments: author: Wendy Thomas
body: thanks - so if you wanted to shift some info from Conflunce to - say sharepoint it wouldn't be recommended or supported, but it might work?


author: Nic Brough -Adaptavist-
body: To expand on what Sash has said - yes, it is valid XML, so you can read it in any XML tool, and because of that, you can transform it into other shapes.But it's not amazingly friendly XML - it is designed for transport between Confluence installs mainly, so you will probably have to do some work on telling other tools how to read it, or transforming it into a different shape.


author: Alex Medved _ConfiForms_
body: If you want to move some info from Confluence to Sharepoint (why? :P) then Confluence REST API is a better choice, I think... but, yes... backup XML is also some kind of an option :-)


Tags: confluence-administration
Unmigrated Pages Count?
Asked by tousifs:

Hello all,

unmigratedwikicontent.action is returning count for current pages or it takes result from archive or history also.

Thank you,

tousif shaikh.


Answers:
author: Alejandro Conde Carrillo
body: It should be from current pages. If you have any, you should make sure you upgrade the plugins and run the migration task again.
text formula question
Asked by Sonya S_:

hi,

I want to create an identification formula,

One Calculated number field (ID:12002) is created and works well.

I want to convert the value into text as

if value is null then null

if value \>4 then "Over 4 wks"

if value \>2 then "2\~4 wks"

if value \>0 then "0\~2 wks"

I tried to use below 2 method, but failed

\<!-- @@Formula:  
Integer i = issue.get("customfield_12002");  
if (i==null) return null;  
if (i \> 4) return "Over 4 wks";  
if (i \> 2) return "2\~4 wks";  
return "0\~2 wks";  
--\>

or

\<!-- @@Formula:  
Integer i = issue.get("customfield_12002");  
if (i==null) return null;  
else if (i \> 4) return "Over 4 wks";  
else if (i \> 2) return "2\~4 wks";  
else return "0\~2 wks";  
--\>

I refered [document](https://innovalog.atlassian.net/wiki/display/JMCF/JIRA+Misc+Custom+Fields#JIRAMiscCustomFields-calculatedtextfield) as below, however, it doesn't work, please help, thank you,  

#### [David Fischer](https://innovalog.atlassian.net/wiki/display/~dfischer) {#toc-hId-1225728390}

Quick reply, before you post your question on Answers:

I assume you already have a calculated number field. Let's say its ID is 12345, hence its name is "customfield_12345".

In your Calculated Text Field, you would do something like:  

|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| `<!-- @@Formula:` `Integer i = issue.``get``(``"customfield_12345"``);` `if` `(i==``null``) ``return` `null``;` `if` `(i==``0``) ``return` `"low"``;` `if` `(i==``2` `|| i==``3``) ``return` `"medium"``;` `return` `"high"``;` `-->` |


Answers:
author: Sonya S_
body: I modified the code as below, then it works

\<!-- @@Formula:  
if (issue.get("customfield_12002")==null) return null;  
else if (issue.get("customfield_12002") \> 4) return "Over 4 wks";  
else if (issue.get("customfield_12002") \> 2) return "2\~4 wks";  
else return "0\~2 wks";  
--\>
Google Chrome Error - When attempting to edit an excel doc - "Firefox or IE is required to use this feature"
Asked by Ashwin Kumar:

Hi All,

I am using Chrome to work with Confluence (Works great) However I am a little stuck now. I have presented and Excel Doc into the wiki and have a need for the team to update this document as needed... However majority of us use Chrome

Chrome - "V39.0.2171.99 m" and Confluence V5.6.3

Office 2010 (XLS File)

When attempting to do this in Chrome I get an error - "Firefox or IE is required to use this feature"

image2015-1-14 10:42:57.png

Not really sure how to get around this, or what I am missing here. Has anyone else seen this issue? When I load IE - not an issue, but as mentioned, no-one here uses it. Our Firefox downloaded a plug that enabled this... I am wondering if there is the same for Chrome?

Thanks guys!

AK  
[](https://community.atlassian.com/t5/Confluence-questions/Google-Chrome-Error-When-attempting-to-edit-an-excel-doc-quot/qaq-p/446464?attachment-id=7122){#link_1188fb823655d4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/188709/1/image2015-1-14%2010%3A42%3A57.png){#display_1188fb823655d4_0}


Answers:
author: jing_hwa_cheok
body: Hi AK,  

Currently it is not possible to edit the office document in the Confluence using the default Confluence feature and plugin as the browser does not support WEBDAV.

<br />

There is a open feature request <https://jira.atlassian.com/browse/CONF-23322> that are used tracked this feature. You might be interested in watching the ticket and upvote it to increase the popularity.   

<br />

Alternatively, you might consider using a third party plugin Go Edit <https://marketplace.atlassian.com/plugins/de.kontextwork.goedit> which allow you to edit in the chrome browser as well. I have not tried this plugin however we have received some feedback from the customer which have successfully intergrated this plugin as a workaround.

<br />

Hope this helps  

Regards,  
Jing Hwa


Tags: chrome

macro

ms-office

wiki
How do I pass metadata value to Bob Swift SQL macro as variable value
Asked by Mike Rathwell:

Using the Confluence macro metadata 2, I would like to set a handful of pieces of metadata for a page (project number, JIRA key for example) and have those passed to variables in (Bob Swift) SQL queries

In my trial I set a hidden metadata value with the key "projectcode", In wiki markup:

```
{metadata:projectcode|hidden=true}[A1234]{metadata}
```

and using metadata-from as follows:

```
{metadata-from:projectcode}
```

I return "A1234"

In my sql statement

select actual from gates where project_code = 'A1234' and gate = 'S4'

which is contained within the SQL macro I would like to replace (in some way) the currently hardcoded 'A1234' with the SOME variable that is populated by the metadata contained within projectcode.

This will allow me to parameterize the pages we use in this fashion as a template; add a few pieces of metadata to the page and presto it works for whatever project I am pointing it at.


Answers:
author: Bob Swift (personal)
body: One way would be use the [Run macro](https://bobswift.atlassian.net/wiki/display/RUN/Run+macro) (or [Run-now macro](https://bobswift.atlassian.net/wiki/display/RUN/Run-now+macro)) around the SQL macro and the [meta-data substitution capability](https://bobswift.atlassian.net/wiki/display/RUN/Pre-defined+variables). The reporting macros can do the same kind of thing if you have that.

comments: author: Mike Rathwell
body: Thanks Bob.That works great and you actually ended up also answering a question I was GOING to have. While you answered that one in that way I continued to RTFM and realized that I needed to check the "Evaluate wiki markup" option in the macro and then the statement select actual from gates where project_code = '{metadata-from:projectcode}' also worked.Thanks for your speedy response.


Tags: confluence-administration
indexed without position data confluence.
Asked by tousifs:

Hello All,

After Upgrading my confluence to 5.2 i am getting below error.i am really not sure how to fix this please give me your valuable suggestions.

**Java.lang.IllegalStateException: field "title" was indexed without position data; cannot run SpanTermQuery (term=resource)**   
**at org.apache.lucene.search.spans.SpanTermQuery.getSpans(SpanTermQuery.java:129)**

Thank you,

Tousif shaikh.


Answers:
author: Alejandro Conde Carrillo
body: It seems your search index may be corrupted. Try to [Rebuild the Content Indices from Scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch).

comments: author: tousifs
body: No i cleared same but not worked for me! is there any suggestion?.


author: tousifs
body: Any suggestions
Confluence Page Showing Blank?
Asked by tousifs:

Hello All,

I have migrated Confluence to 5.2 , Now few of pages are showing as blank without any data and without any history associated to same.

data is really valuable to team now sure how to fix same issue, Please give me your suggections.

Thank you,

Tousif Shaikh.


Answers:
author: Alex Medved _ConfiForms_
body: Couple of things I would check

* how the storage format for the page looks like
* for Javascript errors when the page is rendered

Probably, plugin incompatibility issue or if your page uses custom CSS/HTML then it might be conflicting with Confluence CSS/HTML.

What was the Confluence version you have migrated from?

comments: author: tousifs
body: Its a 5.2.5


author: tousifs
body: From 4.3.6 to 5.2.5


author: Alex Medved _ConfiForms_
body: plugins incompatibility may be? Have you checked the storage format for those pages?


author: tousifs
body: yes.


author: Alex Medved _ConfiForms_
body: and... ? it uses some custom macros?
importing confluence configuration files
Asked by david martin:

I have recently had to import every one of the spaces on our confluence system to a new server since the backup files that were created were too large, roughly 375+M. So is there any way to import all my system setting and general configurations since I could not do a restore from backup. Thank you in advance.


Answers:
author: Boris Berenberg
body: There is no way to import just the config. You should be able to restore the entire backup. What was the problem with restoring it?

comments: author: david martin
body: That was what I thought. I have been trying to restore from backup for over a month now. I have increased the setting of resources to Xms1024m and Xmx4096. Before I was getting the system would stall at 2% and if I let it run the ETA would be at 40 weeks plus. So after I increased the resources it now goes to 9% once even 10% but they stops importing and the ETA just goes thru the roof. I have a question explaining this situation and the only answer I got was increase the resources. I hope you can help me. Thank you in advance


author: Boris Berenberg
body: We would have to see your logs to understand what is going on. I think that your best bet is to file an official support ticket with us at: <https://support.atlassian.com/>


Tags: confluence-administration
Why are some entries in the Recent Changes list black?
Asked by Dave Drexler:

I just started noticing that some of the entries in the Dashboard Recent Changes list are black. ie, instead of the page names being blue, per usual, some are black.

Is that a new feature? Is something wrong?

I'm using Confluence 5.5.2.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Dave there are two possible scenarios from the report above, one is that the visited links to display in black as per Web Browser configuration. The other is that is a consequence of the formatting for visited links versus the not visited yet as per our [doco description](https://confluence.atlassian.com/display/DOC/Dashboard) *Recent means any activity in the last seven days. A **bold** link means that you have not yet visited the page.*

An easy way to check that is to research for the non-blacked items through your browser history.

Hope this helps. :smile:

comments: author: Dave Drexler
body: Thanks - that makes sense.
How can I create a lookup table in confluence and load those values to the dropdown filed in form in a page
Asked by jaya sri:

Iam using confluence 5.6.5.I would like to create a lookup tables.Then in a page I will create a from(using confforms)in which I will have a dropdown based on the selection I need to populate another dropdown with values from lookup tables.

I already worked on confiforms dynamic dropdowns but this get the values from other forms and not from the table or xml file.I want to load it from a xml file or table based on previous selection.

Also is there any option to use java scripts with the form fields???


Answers:
author: Confluence Man
body: Looking for the exact answer to this question. Kinda defeats the purpose of an online answer board having offline answers...


author: Nina Gumkowski
body: a public answer to this would be very helpful.


author: Alex Medved _ConfiForms_
body: Let's discuss with one-to-one, offline. Please send a message to vertuna(at)vertuna.com and we can discuss on how this could be done using the ConfiForms plugin
How to access a Microsoft Access database via Confluence?
Asked by David A:

We have created some databases within our Confluence 3.5 instance for internal project management. I am not sure how they work but they make extensive use of plugins and macros. Upgrading these pages to Confluence 5 is quite a headache.

The ability to create databases within Confluence seems powerful but I am wondering whether it would be better for us to use a tool designed explicitly for the purpose, such as Microsoft Access. However, to publish Access databases on our intranet requires SharePoint, which is expensive and seemingly inappropriate since we use Confluence for collaboration.

Is it possible for Confluence to publish a Microsoft Access database? (i.e. to mimic SharePoint's Access services?)

Any suggestions would be appreciated.


Answers:
author: Adrien Ragot 2
body: Hi David,

I think Access databases can be accessed via JDBC (SQL). You can use any SQL client for Confluence but they will be read-only: Bob Swift's SQL macro (paid), [PocketQuery](https://marketplace.atlassian.com/plugins/de.scandio.confluence.plugins.pocketquery) (free). I'm excluding the last SQL client, Play SQL Base, because it specifically targets Postgres and not Access.

I am also the author of [Play SQL Spreadsheets](https://answers.atlassian.com/marketplace.atlassian.com/plugins/com.playsql.playsql-plugin), which can read and write in a database. It intends to offer the same service as Access in Confluence: People can create tables and forms to manage their data, and they're backed by a real database. It requires PostgreSQL, though.

Best regards,

Adrien Ragot

comments: author: David A
body: Hi Adrien

Thanks for your answer. I'm struggling to express what I want to do. I think that your answer provides solutions for accessing an external database from Confluence, but where the user interface is provided by Confluence pages.

My thought process is that I would like the user interface to be provided by Access so that we can utilise the RAD functionality of Access to quickly design forms etc. In Microsoft land it seems necessary to use SharePoint's 'Access Services' to publish an Access database to an intranet. My question is whether those services can be provided in some way by Confluence?

Best regards

David


author: Adrien Ragot 2
body: Hi David,Sorry, when I suggested my tool which I'm aware only covers a part of your needs, I implicitly meant that I wasn't aware of solutions which cover your whole problem. Let's wait for other answers and see whether some else has a suggestion.Cheers,Adrien


author: Username
body: @Adrien Ragot (Play SQL / CYO) Play SQL Spreadsheets link is broken.


Tags: confluence-administration