youngmon/atlassian-qna huggingface dataset:
where is Confluence administration console
Asked by Kiran Kadali:

I am moving old (RHEL7) confluence to new server (RHEL8), i was able to install confluence and setup database. How to restore the data from old server backup.

the option I have is empty site, sample site and third option is below one. I cant file "Confluence administration console".

Restore From Backup {#toc-hId--353462867}
-----------------------------------------

To use data from another installation, go to Backup and restore in the Confluence administration console after completing the setup wizard.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It's the cog icon next to your user icon/profile in the upper right-hand of the page.


Tags: confluence-data-center

data-center
Failed to retrieve page. Status code: 404
Asked by Ana Maria Salazar Montes:

Using torq to retrieve data and create and update a table in a confluence page.

got this error

{ "output": "Failed to retrieve page. Status code: 404, Message:

404null for uri: [https://xxxxxxx.atlassian.net/rest/api/content/xxxxxxxx\\](https://xxxxxxx.atlassian.net/rest/api/content/xxxxxxxx\)n", "step_status": { "code": 1, "message": "", "verbose": "" }


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would suspect the URL isn't formatted correctly. You do have a \\n in there, not sure if that is the actual issue, however, it's worth removing it and testing.

Otherwise, take a look at the docs to see where you are going wrong.

<https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#about>


Tags: cloud

confluence-cloud
How can I reactive my account for a free version
Asked by Mar?a Jose Ortiz:

I want a free account, but they cancelled my subscription and want to charge me now. How can I fix it?


Answers:
author: Jessica
body: Hi [@Mar?a Jose Ortiz](/t5/user/viewprofilepage/user-id/5533306)

I can see that you mentioned you fixed it and we're happy to know this is no longer an issue for you!

I can see that you have multiple sites, so in case you need to make changes in more than one, please feel free to follow the steps mention in our documentation below:

* [Manage your subscription for Standard and Premium plans](https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/)

In case you are unable to make changes to any of the sites, please check with your billing admin if they can make the changes on your behalf, in case you are still not listed as a billing admin.

You can check if your account is a billing admin by accessing the admin.atlassian.com \> billing for the site you wanna check, or accessing directly <https://admin.atlassian.com/billing> address. :)

If you need any additional help or instructions please don't hesitate to contact us!

Cheers,  
Jessica

comments: author: Mar?a Jose Ortiz
body: Thank you, Jessica, I have access to all my sites, but thank you for your time and for sharing the documentation, I will take a look.


author: Mar?a Jose Ortiz
body: Thank you! I fixed it!


author: Tansu Akdeniz
body: Hi [@Mar?a Jose Ortiz](/t5/user/viewprofilepage/user-id/5533306)

Welcome to the community.

Since we can't see your subscription details/history, it might be better for Atlassian to investigate it.


author: Martin Garbade
body: I have the exact same problem. However, the answers here don't help me. I am the billing manager of our companies confluence account. However, I cannot change the plan of concluence since it's listed as "inactive". When I click on "reactivate" it says, I should contact support.   

I filled out some form, but didn't even get a confirmation email that I created a ticket and that anyone will get back to me.   

Neither didn't I find any help telephone number. I guess in my case I should be able to get some support by a human.


Tags: cloud

confluence-cloud

not-applicable

subscriptions-and-billing
How to export pages with multiples orientation
Asked by Nicola Hu:

Hi everyone,since yesterday i was tring to find a way to export pages in PDF with diffrents orientation, i had foud an app created by K15T but my company didn't allow the instalment cause of their data policy, it is possible to do it?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You'll want to look into

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>

This allows for customization of the pdf export via CSS. It's been changing, and will probably continue to change, so YMMV if you can get page orientation to work or not.


Tags: cloud

confluence-cloud
It is possible to loose some of the admin settings?
Asked by Nicola Hu:

Hi everyone, i was wondering if it is possible to let normal user to modify some settings like PDF export settings.


Answers:
author: Dan Breyen
body: Hi [@Nicola Hu](/t5/user/viewprofilepage/user-id/5532976) welcome to the Community. I took a quick look at [Atlassian's Jira site](https://jira.atlassian.com/secure/Dashboard.jspa), and didn't see this specific issue, but I may have missed it.

Check it out, you might find one that matches your request. You could also check in with [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/), they might already know of a similar issue.


Tags: cloud

confluence-cloud
How to select a specific page portion to export in PDF
Asked by Nicola Hu:

Hi, since yesterday i was trying to find a way to export specific section of a content page without using k15t apps cause their data policy, it is even possible?


Answers:
author: Gabriella Evans _K15t_
body: Hi [@Nicola Hu](/t5/user/viewprofilepage/user-id/5532976),  

If you're using Confluence's native exporter, then the only way to export a specific section as far as I can tell, would be to split the content into separate pages then export each one.  

As you're already aware of K15t's Scroll PDF Exporter, I just wanted to reach out to check if there was anything we could help you with, in regards to your point about our data policy. If you're still interested in using the app, would you be able to send an email to help@k15t.com to explain a bit more about what it is that you'd need, in order for the app to fit your team's requirements? There might be something we can do to help. :)   

Look forward to hearing from you soon,  
Gabriella


Tags: cloud

confluence-cloud
Is it possible to created Task under Story ?
Asked by Venkata Subbarao Harish Nimasakavi:

Hi I am going to have a clarification regarding creation of Tasks Under Story in Jira


Answers:
author: Amay Purohit_RVS
body: HI [@Venkata Subbarao Harish Nimasakavi](/t5/user/viewprofilepage/user-id/3770871)

You can use Issue links to create tasks under story. However you would need an app to view this structure in a tree view. If you would be interested in the same for this need, you can try out our plugin.

[Issue Hierarchy](https://marketplace.atlassian.com/apps/1228019/issue-hierarchy-structure?hosting=cloud&tab=overview)

The app shows your issue hierarchy in a tree view. The app can help you easily Sum up values (time tracking/story point/custom numeric fields) to see overall progress for your Issues at each parent level, in percentage terms.

Also it allows to export your hierarchy to a csv file in a tree view too.

Do give it a spin.

(Disclaimer: I work on RVS, the vendor for this app)

![Links Hierarchy - Gadget.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/332815iBA006747E568A72A/image-size/large?v=v2&px=999 "Links Hierarchy - Gadget.PNG")


author: Tansu Akdeniz
body: Hi [@Venkata Subbarao Harish Nimasakavi](/t5/user/viewprofilepage/user-id/3770871)

Task and Story are in the same level. You can use Epic -\> Story/Task -\> Sub-task hierarchy. However, if you still want to use these types, you can create issue links and visualize them via 3rd party apps.

Also see these threads:

[Create task under story](https://community.atlassian.com/t5/Jira-questions/Create-task-under-story/qaq-p/460376)

[Enabling tasks to be created in a story](https://community.atlassian.com/t5/Jira-questions/Enabling-tasks-to-be-created-in-a-story/qaq-p/747163)


Tags: cloud

confluence-cloud
Can Table Transformer treat numbers in a column as text when trying to filter or sort?
Asked by Alan Lambert:

I have a table that contains software version numbers e.g. 1.0, 2.1, 3.1.1

As you can see, sometimes the data can be interpreted as a number (2.1), and sometimes it can't (3.1.1).

When filtering the SQL using this column I am getting no rows being returned and when sorting by this column version numbers are getting mixed up. I assume that the data is being interpreted as a number. I've tried explicitly converting to a string, but I'm still not getting data back.

e.g.

SELECT T1.'Feature' FROM T1  
WHERE T1.'Version' = '1.0'

or

SELECT T1.'Feature' FROM T1  
WHERE (T1.'Version'::string) = '1.0'


Answers:
author: Stiltsoft support
body: Hi [@Alan Lambert](/t5/user/viewprofilepage/user-id/718096) ,

You may try the following option:

SELECT \* FROM T1  
WHERE **TEXT** ('Version') = **"** 1.0**"**

Please note that we use 'Column_name' but "Some_value". The quotes differ in the AlaSQL library on which the macro is built.

comments: author: Alan Lambert
body: Thank you


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
I tried to integrate ChatGPT. How to overcome it?
Asked by VARNIKA SAKTHIVEL:

I tried to integrate ChatGPT with confluence as an app through Forge CLI - Custom UI Global-page. I got no errors while deploying and installing it. But, I could not abe to the see the chatGPT page in the space I have installed.  

![Screenshot 2024-06-27 220857.png](/t5/image/serverpage/image-id/332720i17CF32687546690A/image-size/large?v=v2&px=999 "Screenshot 2024-06-27 220857.png")![Screenshot 2024-06-27 171506.png](/t5/image/serverpage/image-id/332718iC6798952C4B68CAD/image-size/large?v=v2&px=999 "Screenshot 2024-06-27 171506.png")![Screenshot 2024-06-27 171059.png](/t5/image/serverpage/image-id/332717iA362D0C7E59374D3/image-size/large?v=v2&px=999 "Screenshot 2024-06-27 171059.png")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Sorry, I haven't played with this in Forge yet. However you may be better served by asking in the Developer forums, <https://developer.atlassian.com/cloud/confluence/forge/>


Tags: cloud

confluence-cloud
"only visible to me" as default for personal spaces
Asked by Volker Blum:

Hi,

my customer is working on DC now needs to know how any personal space can be set - per default - to private? Or at least show the checkbox "only visible to me" that occurs only when you create a blank space.

I did not find an answer - removing the default group from the permission affects all spaces, but this should be activ only for the personal spaces.

Thanks for any help.

CHeers

Volker


Answers:
author: Erik
body: Hi [@Volker Blum](/t5/user/viewprofilepage/user-id/5273821)   

The personal space in confluence is per default private.   
However, it is important to note that this applies to the "personal space" feature.   
See: [Create your personal space.](https://confluence.atlassian.com/doc/create-your-personal-space-777010869.html)  

I think this the best solution for your Problem, as far as I understand.   

Best,  
Erik  

<br />

<br />

<br />

comments: author: Volker Blum
body: Hello [@Erik Feise](/t5/user/viewprofilepage/user-id/5046812) - I do not agree that personal spaces are per default private. Actually you need to go to permissions and remove the default group to make it private. This is also documented in the page you linked.

This is the step that the customer wants to avoid.

So, I am still searching - problem is that a normal user would also think that "personal" means "private"..

But thank you anyway, I always appreciate any response from the community.

Cheers

Volker


author: Erik
body: Hi [@Volker Blum](/t5/user/viewprofilepage/user-id/5273821)   
yes, you are right sorry for that.   
This is a little bit confusing, since in our instance personal spaces do not have standard permission upon creation.  

But sorry for that mistake!  

Best,   
Erik


author: Volker Blum
body: Hi [@Erik Feise](/t5/user/viewprofilepage/user-id/5046812) ,

thank you for this information. No problem, this is actually confusing.

Just curious: how do you manage your permissions then? This seems to be exactly what my customer is looking for.

Thx and cheers

Volker


author: Erik
body: Hi [@Volker Blum](/t5/user/viewprofilepage/user-id/5273821)   
I double checked our config and you're right.  
So as you said, we have configured, that no space has any group permission per default.   
This does the trick, but I understand, thats not what your customer wants.  

I'm afraid, that there is currently no way to do this, other than this.  

If someone else can prove me wrong, I'd be very happy!  

Nevertheless, sorry for the confusion and good Luck!  
If you find something out, please let me know :-)  

Best,  
Erik


Tags: confluence-data-center

data-center
How i suppose to change the page orientation using macro?
Asked by Nicola Hu:

Hi, right now im having a little problem, i have to export multiple pages with diffrent orientation and i don't know how to do it . I have found an app that can do it but is not compatible with my confluence version.


Answers:
author: Kristian Klima
body: Hi [@Nicola Hu](/t5/user/viewprofilepage/user-id/5532976)

Check [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) app for Confluence - it has extensive customization options, including landscape mode.

<https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/change-the-page-orientation>

comments: author: Nicola Hu
body: i had alredy see it but it is not usable in the company that i work for cause of the data treatment policy, do you know any other alternatives?


author: Kristian Klima
body: [@Nicola Hu](/t5/user/viewprofilepage/user-id/5532976)

As a user of many K15t's products, I'm curious what is the specific issue with K15t's data user policy.

I used Scroll Exporters for mainframe product docs, Atlassian uses them for their docs...


author: YY Brother
body: Hi [@Nicola Hu](/t5/user/viewprofilepage/user-id/5532976)

Welcome to our Community.

Do you mean the page orientation like this? I experted confluence page to PDF file and then retate each page Left or Right with PDF Expert tool.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332712i9B6544634DE0DBC9/image-size/large?v=v2&px=999 "image.png")

Thanks,

YY?


Tags: cloud

confluence-cloud
Anybody know how to enable the installed macro
Asked by Owen:

Error reported as below while I insert spreadsheet macro.

![Macro_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/332689iFEFB426C463BD1D0/image-size/large?v=v2&px=999 "Macro_error.png")


Answers:
author: Rilwan Ahmed
body: Hi [@Owen](/t5/user/viewprofilepage/user-id/5294679) ,

Go to admin settings --\> Manage apps --\> select User installed (direct url: https://\<baseURL\>/plugins/servlet/upm  
Check if the plugin is enabled and all modules inside it are also enabled. Also you can click configure and see the settings.

**Please note:** You should be a confluence administrator for this access

Sample screenshot

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/332690i068ABE3A7FDD1948/image-size/large?v=v2&px=999 "image.png")

comments: author: Owen
body: [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) Thank you very much!

No limit. It is a trial version. Maybe it is the reason.

![Table_spread.png](https://community.atlassian.com/t5/image/serverpage/image-id/332700iBA9F17A0D8E0E843/image-size/large?v=v2&px=999 "Table_spread.png")


author: Stiltsoft support
body: No, the trial version doesn't differ from the full version.

Please refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) if the issue still persists.


author: Kristian Klima
body: Hi [@Owen](/t5/user/viewprofilepage/user-id/5294679)

Generally speaking, apps have different ways of 'enablement' - some require enablement in the Confluence settings, some need to be enabled and configured on the space level (per space), some add menu items, page furniture items, some just appear in the macro options...

I do advise to review the app's user manual :)


Tags: confluence-data-center

data-center

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet
How to categorize confluence template
Asked by Owen:

I have many document files, I want to categorize them and store as template on confluence. Anybody know how to do? Thanks!


Answers:
author: Tansu Akdeniz
body: Hi [@Owen](/t5/user/viewprofilepage/user-id/5294679)

You can create templates by following these instructions: [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html)

You can do naming conventions.


Tags: confluence-data-center

data-center
Confluence users are able to see spaces that they do not have access to
Asked by brian_g:

We have users who have general product access (only with group "confluence-users") to Confluence are able to see spaces that they are granted access to.

I have verified all of the Confluence Space settings (https://\[INSTANCE\].atlassian.net/wiki/spaces/\[PROJECT\]/settings/permissions) but am not able to find a reason why

* /users (user is not there)
* /groups ("confluence-users" not there)
* /guests (user is not there)
* /anonymous (not selected)
* /public-links (not allowed)


Answers:
author: brian_g
body: I think I found the answer, and it is related to Jira Service Management (JSM) \> Knowledge base.

When a JSM project has a connected Knowledge base then by default all users who have access to Confluence (ex., default access group "confluence-users") also have access to it.

![knowledgebase.png](https://community.atlassian.com/t5/image/serverpage/image-id/332708i06B40C7ED974C5E0/image-size/large?v=v2&px=999 "knowledgebase.png")


author: Daniel Khan
body: Thanks! We also faced this issue today. On our side it was bug, so to solve the issue we needed to re-connect the Space to the JSM, then unlink again and it started to work as desired.


author: Kristian Klima
body: Hi [@brian_g](/t5/user/viewprofilepage/user-id/5245505)

You can configure access to specific spaces per specific user (space permissions, users tab).

In other words, even if a user belongs to confluence-users, you can grant them admin rights of any space, or remove even the View permissions for any space.

(Unless I'm mistaken, confluence-users can, by default, view all spaces).


author: Rilwan Ahmed
body: Hi [@brian_g](/t5/user/viewprofilepage/user-id/5245505) ,

1. Check if the users are part of any other group, other than confluence-users and taht group is granted confluence access.
2. If you are using external user directory, check if any group is nested under other groups.

comments: author: brian_g
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

Thanks for your reply

1. The user only has two groups

![groups.png](https://community.atlassian.com/t5/image/serverpage/image-id/332701i368FE75FA98BA417/image-size/large?v=v2&px=999 "groups.png")

2. The user is not synced from an external directly and was added directly to Confluence. Also, there are no nested groups [https://admin.atlassian.com/s/\[...\]/groups](https://admin.atlassian.com/s/[...]/groups).

The only group that is added to this space IS ++NOT++ "confluence-users"

![space.png](https://community.atlassian.com/t5/image/serverpage/image-id/332705i42EC1CBBD3D1D402/image-size/large?v=v2&px=999 "space.png")


author: Rilwan Ahmed
body: Hi [@brian_g](/t5/user/viewprofilepage/user-id/5245505)

Go to space settings --\> permissions

(direct url: https://\<baseURL\>/wiki/spaces/spacepermissions.action?key=**\<SPACEKEY\>**

Check if the user or group is granted access to the space here


Tags: cloud

confluence-cloud
How can we migrating data from Server to Cloud, when custom fields with the same name in both
Asked by shankar:

How can we migrating data from Jira Server to Jira Cloud, especially when custom fields with the same names or types exist in both instances


Answers:
author: Robert DaSilva - Adaptavist
body: As long as you're using the Jira Cloud Migration Assistant, this shouldn't pose a challenge. You may have some additional cleanup after the migration is complete, but the data should migrate.

Here's Atlassian's documentation on preventing duplication of data: <https://confluence.atlassian.com/cloudkb/jira-cloud-migration-assistant-duplicates-and-tracking-entities-1063170066.html>


author: Trudy Claspill
body: Hello [@shankar](/t5/user/viewprofilepage/user-id/5369555)

Welcome to the Atlassian community.

I agree with [@Robert DaSilva - Adaptavist](/t5/user/viewprofilepage/user-id/3984541) . If you use JCMA to perform the migration there should not be a problem.

If the field in your source system is the same field type and has the same configuration as the field in the destination Cloud instance, then JCMA will use the existing Cloud field and migrate the data into that field and use that field where the same named field has been used in your issues, filters, etc.

If the two fields are different field types or have different configurations then JCMA will create in Jira Cloud a separate custom field for the migrated custom field and it will append **(migrated)** to that field name. This will be reflected in your migrated data wherever that custom field was used.


Tags: cloud

jira-cloud