youngmon/atlassian-qna huggingface dataset:
SourceTree doesn't respect refresh=false
Asked by VipSaran:

Just upgraded to v2 (2.3.5.0) which I have been postponing ever since 2.0 came out and it was so buggy it was unusable, so I had to keep using 1.9. Now, stupid me, listened to a friend who said that v2 "works ok" and installed it... and in 2 minutes found 3 bugs. Oh dear.

User.config:

```
 <setting name="RefreshOnFileEvents" serializeAs="String">
   <value>False</value>
 </setting>
```

Settings, global and repo:

![settings-global.png](/t5/image/serverpage/image-id/9780i74293E505D210011/image-size/large?v=v2&px=999 "settings-global.png")![settings-repo.png](/t5/image/serverpage/image-id/9781iEA150EA9D393E26E/image-size/large?v=v2&px=999 "settings-repo.png")

Yet, even with all that (not that the repo-inividual settings should be relevant when global ones are off), when a file is removed/added in the repo, the repo is REFRESHED AUTOMATICALLY!

Video proof: [WMV on Google Drive](https://drive.google.com/open?id=1OGes6afcekR1tj0IobUfmIyuANSuYubd "Screencast")

Each application focus causes the repo to be refreshed...

Really annoying how several layers of options don't matter and app keeps doing what it thinks is "best".

How can this be worked-around and when will this be fixed?

Originally reported on v1.9 (by me, ofc): <https://jira.atlassian.com/projects/SRCTREEWIN/issues/SRCTREEWIN-6552>


Answers:
author: minnsey
body: Hi   

You are correct that the application will refresh when the app comes back into focus, this is intentional. However we will look again at the interactions between the different settings.

comments: author: VipSaran
body: Thanks.

There's a Jira ticket for this: <https://jira.atlassian.com/browse/SRCTREEWIN-8184>

Please let me know if you need more info/logs/settings.


Tags: windows
Typo in Korean and suggest (sourcetree)
Asked by Noh Seho:

Hi, I'm sourcetree user from South Korea and I use very well thanks to you atlassian.

And I have three suggestions to fix this typos.

![???? 2017-11-21 ?? 4.32.20.png](/t5/image/serverpage/image-id/9760i67000096E9647C71/image-size/large?v=v2&px=999 "???? 2017-11-21 ?? 4.32.20.png")

This is a dialog when pull.

????? ??? ???? -\> ??? ?? ???

???? ?? ?? ??? -\> ??? ?? ???

?? ????? ???? -\> ??? ?? ???

These look better than typos :)


Answers:
author: minnsey
body: Hello

Our translations are crowd sourced using Transifex, you can join and help update the text here: <https://www.transifex.com/atlassian/sourcetree-for-mac/language/ko/>
por favor como cambio el idioma de sourcetree al espa?ol gracias
Asked by john aulit sanchez ayala:

no he podido hacer el cambio de idioma


Answers:
author: Cristian Rosas [Tecnofor]
body: Hola John,

En Windows a?n no puedes, pero he visto que falta poco para que la traducci?n est? preparada, no deber?a tardar mucho en salir en espa?ol.

(Hi John

You can't in Windows yet, but the translation is very near to be completed, it shouldn't be late before the spanish language is available)

comments: author: Antonio Cebri?n
body: Hey, Cristian, any word on the Spanish translation? It is surprising that it is translated into Portuguese or Russian, which are the sixth and eighth most spoken languages, and not Spanish, which is the second most spoken language in the world.  
Another matter in the second language.


author: Javier_Trincado
body: Ten?is la traducci?n del segundo idioma m?s utilizado en el mundo (espa?ol), por encima del ingl?s, finalizada al 100% desde hace tiempo. En cambio, otros idiomas, tradicionalmente mejor tratados, aun estando la traducci?n incompleta, s? que est? implementada.

Cuando la teng?is traducida avisadme.

Hasta pronto.


author: Franco
body: I completely agree, there are languages ??like Italian and yet in Spanish, we don't have the opportunity to translate.
Cannot correct password for private git server credentials?
Asked by mbratch:

I'm running version 2.3.5.0 of Sourcetree on Windows 10 Pro Build 15063

I set up a private git server as a remote repository which I connected to with SourceTree. So, I have a local git repository on my client, and then the private remote repository I occasionally want to push to.

<br />

When I was setting it up, SourceTree let me enter the URL of the private repository. However, when I needed to enter the passphrase, I got fat fingered and entered it incorrectly. Now, SourceTree doesn't prompt any longer for the password but continues to raise an authentication error any time I try to push to the remote. I've looked all over for a setting to reset the password or cause it to reprompt me, but I can't find it.

I also tried deleting the remote and adding it back in, but it still doesn't prompt me.

So, I'm at a loss for how to fix this. I'm sure it's something simple, and I'm just not seeing it. Meanwhile, falling back to GitKraken...


Answers:
author: Manju
body: Can you please specify what platform you are using  
Windows vs Mac?   
Also, Please include the version of Sourcetree.

Thanks,  
Manjunath  
Sourcetree Developer

comments: author: mbratch
body: Oops, sorry. I'm running version 2.3.5.0 of Sourcetree on Windows 10 Pro Build 15063


Tags: password
problem with installing SourceTree
Asked by Dmitriy:

When installing the program SourceTree on my computer (Windows 7), there was a problem with the first start. The program's pop-up window is empty and there is no way to log into your account. How to solve this problem?

![123.JPG](/t5/image/serverpage/image-id/9693iC4FC4413F22B99A0/image-dimensions/388x343?v=v2 "123.JPG")


Answers:
author: Dmitriy
body: Thanks for the help, but by the time I answered, I solved the problem myself in a different way.


author: Ana Retamal
body: Hi Dmitriy, this issue was reported in our bug tracker at [SRCTREEWIN-7244](https://jira.atlassian.com/browse/SRCTREEWIN-7244). Our developers are rolling a fix, but if you haven't been prompted for the upgrade yet you can use the following workaround:
> From a working install collect the accounts.json and passwd files.
>
> Delete the Atlassian folder from the AppData/Local directory for your user. Run the installer for 2.3.1, close it when you get the blank login window. Place the account.json and passwd files into the Atlassian/SourceTree folder. Rerun the installer. It should detect the account and password from those files and bypass the request for a login.

Note that in order to be in compliance with the Atlassian EULA you must ensure the email address used in the file is valid, yours and associated with a valid Atlassian account.

For the futurenote that if you do a search within the Atlassian Community first you might be able to find the solution to your problem much faster, as it might have already been asked by some other users :)

Let us know if you need any further assistance!

Cheers,

Ana
Not able to create new repository
Asked by Hariprasanth:

Please refer screenshot and help me out with a solution![issue_source_tree.JPG](/t5/image/serverpage/image-id/9646i8FFC681F3157ED7B/image-size/large?v=v2&px=999 "issue_source_tree.JPG")


Answers:
author: bgannin
body: This is a known bug when the folder exists already but is empty. We've addressed it for a future update.
Attempting to connect SourceTree to GitLab
Asked by Jay Dalke:

I have reviewed articles on line - and it would appear as the instructions would be for a previous version of SourceTree (or I am not understanding).


Answers:
author: Mikael Sandberg
body: Have a look at this one, hopefully it will help you get going, <https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html>
Can't login through source tree
Asked by Roopa Adhikari:

As my trial period expired , So I registered it for free and after registration

when I entered my credentials on source tree and press ok button then it showing me downloading license and stuck over there


Answers:
author: Ana Retamal
body: Hi Roopa, which Sourcetree version are you using? It looks like it might be an old one. In Sourcetree you no longer have to download a license, as you can see at [Download your Sourcetree license link is broken](https://confluence.atlassian.com/sourcetreekb/download-your-sourcetree-license-link-is-broken-on-my-atlassian-com-860006975.html).

You can try downloading the latest one from our website [sourcetreeapp.com](https://www.sourcetreeapp.com/) or choose one from our [Download archives](https://www.sourcetreeapp.com/download-archives).

Let us know if you have any questions!

Cheers,

Ana


author: Ana Retamal
body: Hi Roopa, I'm not completely sure of what's the issue you're having. Sourcetree is a completely free product, so there isn't really a trial period for it :)

Can you try downloading it again from [our website](https://www.sourcetreeapp.com/) and see if you can proceed with the registration now? If you get stuck somewhere, please send us a screenshot so we can continue helping you.

Best regards!

Ana

comments: author: Roopa Adhikari
body: let me share the screenshot

1\>When i open my source tree software it shows me a popup like this ![img1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/9644i8820BF419FCD049C/image-size/large?v=v2&px=999 "img1.jpg")

2\>After the registration process , when i am entering my credentials it stuck on this popup now where downloading license keeps on revolving

![img2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/9645i11B2BE267CDF014C/image-size/large?v=v2&px=999 "img2.jpg")
How to deploy in-place update? (1.8.2 > 2.3.5)
Asked by insideAC:

We currently use version 1.8.2.11

I wanted to deploy an update to version 2.3.5 but it didn't succeed with the old silent switches: "installer.exe" /qb

When I start the setup manually I get a warning that the old version should be removed..

How can I update without losing my configs?

How can i centrally deploy this, what install switches are there?


Answers:
author: Ana Retamal
body: Hi! 1.x and 2.x are two major versions so you'll need to delete the old one before installing the new one. You can backup the following directories:

* *C:\\Users\\\<UserName\>\\AppData\\Local* and delete *Sourcetree* \& *Sourcetree-Settings* folder
* *C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian* and delete all *Sourcetree Files/*folder.

Also, with the deploy of Sourcetree 1.8 silent installation is no longer possible, as you can see at [Sourcetree silent installation](https://confluence.atlassian.com/sourcetreekb/sourcetree-silent-installation-windows-732267345.html).

The application will need to be installed manually in every machine, however we have a feature request for that at [SRCTREEWIN-6570](https://jira.atlassian.com/browse/SRCTREEWIN-6570).

Hope that helps!

Ana
Invalid username or password.
Asked by MASSIMO RICCARDO MORINA:

Sorry,

yesterday I logged without any problems, today after software update I always get this message when I fetch repositrory from SourceTree.

remote: Invalid username or password. If you log in via a third party service you must ensure you have an account password set in your account profile.  
fatal: Authentication failed for 'https://morinamr@bitbucket.org/sicontateam/adempiere.git/'

even though I have updated the password on the authentication tab.

Thanks

Best regards


Answers:
author: Ana Retamal
body: Hi Massimo! Seems like you can be affected by the issue [SRCTREEWIN-7727,](https://jira.atlassian.com/browse/SRCTREEWIN-7727?_ga=2.229469343.2062837721.1510562336-764984710.1492455458) you can fix it by updating the embedded git.

Let us know if that worked for you :)

Best regards,

Ana
Not able to start feature branch by selecting commit id option
Asked by Mohammad Imran:

Hi,

I'm working on implementing Git Flow branching strategy in my company and for that I'm testing all possible options which is provided in SourceTree GitFlow.

Two problems I've faced till now:

1. I'm trying to start a new feature branch by selecting a specified commit with value but its failing with below error

sh.exe C:\\Users\\useraname\\AppData\\Local\\Atlassian\\SourceTree\\gitflow_local\\gitflow\\git-flow feature start checkingfeaturebycommit d14c9a9a35d504958e3df6b42db5acfc8466bfd4  
Fatal: Base 'd14c9a9a35d504958e3df6b42db5acfc8466bfd4' needs to be a branch. It does not exist and is required.  
Completed with errors, see above.

2. what is meaning of second option while starting feature "Working copy parent"

because when I tried to start feature by selecting this option, it also failed with same error.

Please help me understand these and let me know if I'm doing anything wrong.

Thanks,

Imran


Answers:
author: Mike Corsaro
body: Hello! This appears to be an issue with git-flow where it will not allow commit SHAs to be used when starting a new feature (I'd suggest that you file a bug [here.](https://github.com/nvie/gitflow)If you'd like to start a new feature from a branch, then I'd recommend just typing the name of the branch into the "Specified commit" box.

* "Working copy parent" refers to the 'parent' branch that you are currently working on. This will also not function due to the use of a commit SHA
* "Latest development branch" refers to the branch that you've assigned to be "develop" when you initialized git-flow.

comments: author: ricardoPT
body: Btw, despite this workaround using branch name works if you want to branch from the last branch commit, probably the real solution to this problem is here (did not tried it yet):   
<https://community.atlassian.com/t5/Sourcetree-questions/Is-git-flow-broken-in-Sourcetree-2-7-1/qaq-p/728759>


author: sdepner
body: It's the same problem with a release branch with a specific commit.

why is this funcion implemented in the workflow when it's not working?

comments: author: rjseker
body: I have the same problem, I need to create a release form a specific commit and it's failing, this functionality is imperative !


author: pratimad
body: Hi everyone, even i faced same issue when trying to create a feature branch on working copy parent. Got the error fatal ...... as mentioned in issue statement. I am working on MAC.

I tried a workaround , may be it will be helpful for others too.

I created branch by clicking "Branch" button instead of Git flow.

And then gave it name like " feature/yourbranchname " , select working copy from radio options.

Hence this created feature branch on my working copy on current commit.


author: rjseker
body: I have the same problem, I need to create a release form a specific commit and it's failing, this functionality is imperative !


Tags: branch

feature

git-flow

windows
How do you configure the editor in the latest sourcetree for mac (2.6.3)?
Asked by Jean_Rajotte:

I work in Atom. Until the latest update, double-clicking a file opened it in Atom. Since the latest update, double-clicking opens Sublime.

I cannot see in Preferences where to change that. Was it ever there?


Answers:
author: bgannin
body: The file type binding is handled at the OS level. You should be able to specify it by going to the "Open With..." submenu in the contextual menu and changing.


author: Jean_Rajotte
body: Yup. Thank you.
Staging a file skips Git filter "clean" actions?
Asked by midnightlightning:

I have a Git filter set to do some tidy actions on XML files upon "clean" (meaning when added to the staged list of files to commit). If I do a "git add myfile.xml" from the command line, the "clean" filter fires, and the file that is staged is the tidied version. However, if I stage the file via Sourcetree's UI (in a "split view staging" mode), the file gets added to the staging area without being passed through the "clean" filter's setting.

How can I get the git smudge/clean filters to fire when staging/checking out through the Sourcetree UI?


Answers:
author: Mikael Sandberg
body: Is the file used for the filter in a directory that is in your PATH variable?

comments: author: midnightlightning
body: You mean the script that runs as part of the "clean" filter? The "clean" filter I have currently set to "./myscript.sh", and the script file is in the root folder of the repo itself.

I tried changing the clean filter to "/absolute/path/to/my/repo/myscript.sh", but the same symptom remains; works when doing "git add" from the command line, but not when staging within SourceTree.


author: Mikael Sandberg
body: Have a look at [SRCTREE-3583](https://jira.atlassian.com/browse/SRCTREE-3583). Sourcetree is most likely not picking up your script because it is launched as a service and will not pick up your changes to the PATH. You need to extend the PATH that your apps see, checkout <http://stackoverflow.com/questions/25385934/setting-environment-variables-via-launchd-conf-no-longer-works-in-os-x-yosemite> (mentioned in the issue) or search on how to extend PATH in OS X.


author: midnightlightning
body: But if this were PATH-related, wouldn't setting the "clean" filter to the absolute path to the script succeed? I did that and it still fails to do the filter through SourceTree.
Can I point multiple bitbucket to one repository
Asked by Shawn Danisa:

I have two team each with their own bitbucket instances. I would like point both bitbucket instances to the same git repository. Anyone knows if this is possible ?

The reason for this is: Team A has source code/project that they don't want Team B and it's bitbucket Admin to have access to.

Please be so kind to assist.


Answers:
author: Ana Retamal
body: Hi Shawn, it is possible to point both Bitbucket instances to the same repo. However, note that this will mean that both teams will ultimately be working on the same repo, so when one of them pushes some code to the repo, the other team will be able to see it.

It will depend on what are your reasons behind this.

Let us know if you have any questions!

Best regards,

Ana


Tags: bitbucket-server

git
SourceTree Access is limited
Asked by kim.m.dahl:

An RRD users is unable to clone certain repositories locally. Specifically projects in the xxxxx repository. I am able to clone all projects in the xxxxx repository.   
The error received:----Repository not foundThe requested repository does not exist, or you do not have permission to access it.fatal: Could not read from remote repository.  
Please make sure you have the correct access rights and the repository exists.----  
Troubleshooting to date:  
1. Thought it was too old of version of SourceTree - Other users have the same access permissions and are not experiencing this issue.

2. Fixed branch permissions on the xxx-xxx-xxx repo for my user - Did not fix issue.

3. Using Terminal.app, tried to manually clone the repo - Did not work.


Answers:
author: kim.m.dahl
body: Thank you Ana for your response.

This user does have permission to access the repo and belongs to the same groups as other users that do have access and aren't experiencing issues with access.

We host these applications ourselves, making it unlikely that you would have direct access to review the affected repository. Although, I am happy to set up a webx/screen share to review.

Thank you,

Kim


author: Ana Retamal
body: Hi Kim, if the user is having the same problem when using the terminal, then the issue is not related to Sourcetree but is with the permissions to the repo itself.

Make sure he has the right permissions to access the repo and that he doesn't belong to a group with conflicting permissions as the most restrictive will apply.

If you're still having issues, you can let us know the owner and name of the affected repo and the username of this person so we can have a look.

Best regards,

Ana
Cannot complete sourcetree installation due to login failure on windows server
Asked by mcippa:

I have installed Sourcetree on windows server 2008 r2. However, when I input my atlassian account details it loops endlessly, login doesn't happen, no error message is given and the operation does not time out. The details are correct as I can login from a PC. I have attempted to disable firewall to see if it was an issue, but still didn't work. I have tried to add \*.atlassian.com to trusted sites, but didn't help. I have tried to login to atlassian from internet explorer within my windows server, and the same issue happens. Any suggestions?


Answers:
author: Mikael Sandberg
body: See if the IE settings mentioned in this question helps:

<https://community.atlassian.com/t5/Sourcetree-questions/Can-t-install-SourceTree-due-to-login-problems/qaq-p/648705/jump-to/first-unread-message>


Tags: login

server
Problems when pushing a commit from source tree to bitbucket repo server...
Asked by James Gnodde:

The push doesn't complete and I receive the following error message...

git -c diff.mnemonicprefix=false -c core.quotepath=false -c credential.helper=sourcetree push -v --tags origin refs/heads/master:refs/heads/master

Pushing to https://pemb4660@bitbucket.org/pemb4660/4yp_repository.git

POST git-receive-pack (chunked)

Any help would be appreciated!

Thanks


Answers:
author: Ana Retamal
body: Hi James! This seems to be an issue with Git and not Sourcetree; you could try to perform this operation from the command line and see if you get the same message.

regarding the message itself, in most cases it means it's uploading files to the server. It could also be that you're getting this bug in Git: when using HTTPS it will use chunked encoding for uploads above a certain size. Those do not work.

A trivial fix is to tell git to not chunk until some ridiculously large size value, such as:

    git config http.postBuffer 524288000

Hope that helps!

Ana


Tags: bitbucket
Sourcetree keeps asking password after installing version 2.6.3
Asked by Germinal Camps:

it's a nightmare, it had happened to me before.

it just keeps asking for password if I try to push. I tried both SSH and HTTPS.

I checked that my KEYs are generated and are added to bitbucket. (they already were). it just doesn't work... I don't know what to do.

also when the popup appears, the checkbox "store password in keychain" is checked but does nothing.


Answers:
author: Manju
body: If using ssh, can you please check if the keys are added to the agent?

You can run below command to check for keys in agent,

ssh-add -l

If you don't find your keys listed, please add them using below command,

ssh-add \<path_to_key\>

comments: author: Germinal Camps
body: thanks, I have just tried that, but I get error:

Error loading key "/Users/myusername/.ssh/myusername-Bitbucket.pub": invalid format

any suggestions?


author: Germinal Camps
body: (by the way, the result of ssh-add -l was, indeed "The agent has no identities", so I guess the problem is identified now)


author: Manju
body: You should try this,

ssh-add \~/.ssh/myusername-Bitbucket


author: Germinal Camps
body: oh brilliant!

that worked!! thanks a lot...


author: Germinal Camps
body: Hi!

I still have a problem, I'm afraid...

when I add the identity, it works. But the next day when I open my computer again, it is missing again. So I have to do this every day... isn't there a way to make this "permanent"?

and also, SourceTree keeps poping up the "password required" message, which is very annoying. I close it and it just appears again...


author: Manju
body: Hi,

This is what Apple suggest to make it permanent - <https://developer.apple.com/library/content/technotes/tn2449/_index.html>

This hasn't worked for me personally. But, I would recommend you try this to see if it works for you.

Thanks,  
Manjunath  
Sourcetree Developer