youngmon/atlassian-qna huggingface dataset:
How do I delete an attachment in Confluence?
Asked by Arthur Carlson:

(This should be trivial, but I am a newbie to Confluence.) I accidently added an attachment to a page. (I am surprised that is even possible.) I guess it doesn't do any harm, but I would like to delete it to head off any confusion. I explored the page and the documentation and could not find an answer.


Answers:
author: Manon Soubies-Camy
body: Hello Arthur,

[This page](https://confluence.atlassian.com/doc/manage-files-139415.html?_ga=2.128656780.1885489940.1524037907-1802492826.1524037907#ManageFiles-Deleteanattachedfile) describes how to delete an attachment. Note that you may not see any *Delete* button, since deleting an attachment requires a specific space permission.

Hope this helps,

- Manon

comments: author: Arthur Carlson
body: I don't see any "**Delete** next to the attachment", so I presumably do not have the 'Delete Attachment' space permission. (I am new to Confluence, but well-versed in Dokuwiki. I had a hunch this might be a permission problem because in Dokuwiki deleting files is a higher privilege than uploading them. I always found that a bit strange, but it does make some kind of sense. Anyway, if the admins didn't give me permission to correct my mistake, it is their problem, not mine. Thanks for the help.)


author: Manon Soubies-Camy
body: Just to be sure you're looking at the right spot, here is a screenshot with the *Delete* button:

![delete-attachment.png](https://community.atlassian.com/t5/image/serverpage/image-id/19959i6E261674D0BFE068/image-size/large?v=v2&px=999 "delete-attachment.png")- Manon


author: Arthur Carlson
body: That's it. I just have the Properties button. A screenshot like this in the documentation you linked to would have made me surer quicker that Delete was simply something I was not allowed to do.


author: arosh.kulatilake
body: i have the exact same issue. i don't see the delete option its so annoying. I created the page, i attached the files. Now i cannot delete the attachments,

The problem is more than that, every time when i create an attachment template, my previous file attachments keep coming to every attachment i create. I think its a clear bug
How can I change the font of documents in cloud server?
Asked by Admin Hanson:

After looking at different solutions for changing the font, I still can't seem to make it work on cloud server.

All we really want to do is be able to change the font of our text to Helvetica.

We store email templates in our space, and we want to enable our users to just copy the contents and send. We must use Helvetica as a font. How can we change default font?


Answers:
author: Nic Brough -Adaptavist-
body: Do you mean Cloud or Server? They are different products.

comments: author: Admin Hanson
body: Apologies. I meant cloud.


author: Nic Brough -Adaptavist-
body: Ah, ok, you can't customise Cloud to that extent I'm afraid.


author: Irham Insan Makarim
body: i see.. so this beautiful visual is simply a lie? ?

<https://www.atlassian.com/software/confluence/templates/product-requirements-document>

good to know, thanks


Tags: font
Compatibility check of plugins.
Asked by Abhishek Bharadwaj:

Are these plugins compatible for **Confluence 6.1.4**?

1. Live Search Macros.
2. Calendar Plugin
3. Confluence Contributors Plugin.
4. Page Tree Plugin
5. RB Storage - Confluence.


Answers:
author: Patrick Cartier [Candylio]
body: If you have Confluence already installed and are an admin you can follow these steps to check the compatibility of your plugins:

<https://confluence.atlassian.com/upm/checking-add-on-compatibility-with-application-updates-273875705.html>


author: Alana Fernando
body: hi [@Abhishek Bharadwaj](/t5/user/viewprofilepage/user-id/1182320),

in your list of plugins there are some confluence macros and 3rd party plugins. As a summary except **RB Storage - Confluence**, all the other mentioned macros/plugins are compatible with confluence 6.1.4

***Confluence macros:***

* [Livesearch Macro](https://confluence.atlassian.com/conf61/livesearch-macro-877187995.html)
* [Contributors Macro](https://confluence.atlassian.com/conf61/contributors-macro-877187945.html)

you can check this by searching the macro and selecting the relevant confluence version from the marked drop-down list in below image.

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/19925iC19E40E61FBC1581/image-size/large?v=v2&px=999 "1.png")

***3rd party plugins:***

* [Team Calendars for Confluence : v 5.3.17 to v 5.5.4 are compatible](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars/versions)
* [Copy Page Tree : v2.5.2 to v2.6.7 are compatible](https://marketplace.atlassian.com/plugins/com.nurago.confluence.plugins.treecopy/versions)

follow below steps to check compatibility of 3rd party plugins in [Atlassian marketplace](https://marketplace.atlassian.com/)

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/19926iE14215918BFBAFCE/image-size/large?v=v2&px=999 "2.png")

***![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/19927iF61F25F4E865146F/image-size/large?v=v2&px=999 "3.png")***

***plugins that are not compatible:***both plugins are archived either one you are using.

* [RB Storage - Parameters](https://marketplace.atlassian.com/archive/org.randombits.storage.param)
* [RB Storage - Servlet](https://marketplace.atlassian.com/archive/org.randombits.storage.servlet)

hope this helps ? !

comments: author: Abhishek Bharadwaj
body: Hi [@Alana Fernando](/t5/user/viewprofilepage/user-id/1134267) ,

Thank you so much , it really helped!!!

Abhishek


author: Alana Fernando
body: Glad to help you [@Abhishek Bharadwaj](/t5/user/viewprofilepage/user-id/1182320).
Security Audit - Bitbucket and Confluence Logs - Cloud Instances
Asked by Scott Anderson:

Can you tell me if there is any way to get detailed user activity information for cloud instances of Bitbucket and Jira please and ideally to be able to download them too.

The requirement is to track access to and download of potentially sensitive information or code for audit purposes.

The sort of information I am looking for is:

Bitbucket: User Clones/ Downloads a Repo or files.

Confluence: User Downloads PDF.

I've looked at several of the API options and the Audit logs for both systems and I don't see anything recording that level of access.

Thanks


Answers:
author: AnnWorley
body: Our Cloud platform doesn't have monitoring/reporting in place for user activity as you describe.

Please consider using an outbound web proxy such as [Fiddler](https://www.telerik.com/fiddler) to capture the outgoing requests from your users to download PDFs and manipulate repositories. For example, if you saw a requested URL such as:

```
https://Your_Confluence.atlassian.net/wiki/spaces/flyingpdf/pdfpageexport.action?pageId=493518851
```

then you would know a page was exported to PDF and which page.


Tags: confluence-cloud

bitbucket

bitbucket-cloud

security
Setup Confluence for unique URLs for each page
Asked by Sinclair:

I've got a lot of pages in development and page titles are changing on occasion.

Whenever I change a page name, any links to that page break.

This is because Confluence is set up to append the Page Title to the URL. I change the title, the URL breaks.

What I want is to have the system set up so all pages get a unique URL, not related to the page title.


Answers:
author: Daniel Eads {unmonitored account}
body: You can use the tiny URL in the **Share** menu for this purpose - it's static! The tiny URL is based on the page id. This doesn't change even if the page title changes.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/19923iD02FCD3ADA68D3D0/image-dimensions/309x175?v=v2 "image.png")

Clicking the **Share** button in the upper right on the view screen will bring up the dialogue, or you can use the **s**keyboard shortcut on the view page.

Cheers,  
Daniel

comments: author: Sinclair
body: Thanks Daniel.

That's a good start but means I have to open every single page to get the TinyUrl link.

It's quicker to right-click the item in the tree, but again, I'm asking for a URL that doesn't include the page title; a unique identifier.

Any other ideas?


author: Daniel Eads {unmonitored account}
body: Curious on what the use case is where copying a few tiny URLs would not suffice... Confluence will keep its own internal links up to date provided you are using the **\[page title\]** style linking are not pasting raw URLs back in to Confluence.

At any rate, this is a User Macro that will print the entire page tree for a space and provide hyperlinks using **page id** instead of page title. The tiny URL for multiple pages doesn't seem readily available to user macros, so you'll have to excuse the extra URL length. You can right-click to get the id-based link from the output of the macro.

```
## @param SpaceKey:title=Space Key|type=string
#set ( $spaceToDisplay = "" )
#set ( $spaceToDisplay = $spaceManager.getSpace($paramSpaceKey) )
#if ( !$paramSpaceKey )
 #set ( $spaceToDisplay = $space )
#end
#if ( $spaceToDisplay == "" )
 <p> Space with key "$paramSpaceKey" not found. </p>
#else
 <p> Pages in space $spaceToDisplay.key </p>
 #set ( $topLevelPages = $pageManager.getTopLevelPages($spaceToDisplay) )
 <div>
 <ul>
 #foreach ( $topLevelPage in $topLevelPages )
 <li>
 <a href="${req.contextPath}/pages/viewpage.action?pageId=$topLevelPage.id"> $topLevelPage.title </a>
 </li>
 #parseChildren($topLevelPage)
 #end
 </ul>
 </div>
#end
#macro(parseChildren $pageToParse)
 #set ( $pageChildren = $pageToParse.getChildren() )
 #if ( $pageChildren != "[]" )
 <ul>
 #foreach($childPage in $pageChildren)
 <li>
 <a href="${req.contextPath}/pages/viewpage.action?pageId=$childPage.id"> $childPage.title </a>
 </li> 
 #parseChildren($childPage)
 #end
 </ul>
 #end
#end
```


author: Sinclair
body: Hi Daniel,

Going to have to put this down to User Education Required (AKA PEBKAC).

Straight paste of link actually does update if page title changes.

Apologies and thanks for suggestions.

L.
Need assistance promoting UA to Production
Asked by WESLEY SHEPPARD:

We are attempting to stand up a production instance of Confluence. Currently our UA environment is being treated as production, so we would like to keep UA, but simply move the data from UA to production during a cut-over weekend. My team has been unable to find any documentation dealing with this issue. Would anyone be able to provide any guidance on this process?

It should be noted that we are using Windows.


Answers:
author: AnnWorley
body: I understand your user acceptance instance is being used as Production and you would like to make a copy of it on another server. Please follow this guide: [Restoring a Test Instance from Production](https://confluence.atlassian.com/doc/restoring-a-test-instance-from-production-127369720.html). For UA, make sure to pay attention to the section: **Ensuring no contact with production systems**

<br />

<br />

comments: author: WESLEY SHEPPARD
body: Thanks Ann! We will look into this!


author: Justin Leader [HyperVelocity]
body: Hi Wesley,

If you're looking for assistance doing this, we can help!

We're an Atlassian Gold Solution Partner, and this is the kind of thing we help our clients with all the time.

Please check us out and reach out at [www.hypervelocityconsulting.com](http://www.hypervelocityconsulting.com).
Anchors don't work
Asked by Arkadiy:

Atlassian Confluence 6.8.0 - Standalone

Anchor macross on pages doesn't work. No matter if the table of contents is present on page.


Answers:
author: AnnWorley
body: Hi Arkadiy,

I just tried an anchor macro on my Confluence 6.8 server test instance and the link to the anchor worked.

Please let me know more:

* what are the anchors doing that is unexpected?
* does it matter which browser you use?
* what steps are you taking to insert the anchor and link to it?

Thanks,

Ann

comments: author: Arkadiy
body: \> what are the anchors doing that is unexpected?

It's doing pretty much nothing. Links like this one:

pages/viewpage.action?pageId=2031742#anchor-name

should get me to the position of an anchor, but they don't.

\> does it matter which browser you use?

It does not

\> what steps are you taking to insert the anchor and link to it?

The anchor is inserted via macros menu


author: AnnWorley
body: On my instance I have to put the page name in the URL, like:

```
<base_URL>/pages/viewpage.action?pageId=2949122#Anchors!0)-anchor1
```

Mine won't work if I use:

```
<base_URL>/pages/viewpage.action?pageId=2949122#anchor1
```


Tags: anchor
linking pages in space, space got deleted accidently
Asked by eraas haider:

Accidentally, the whole space was deleted. I have managed to restore the pages but the structure of the space has been lost.   

Is there a way I can rearrange the pages into the previous structure again (I somewhat remember where each page belonged)? Meaning by linking a page to a certain parent page.

Thanks a lot for your help.   

Cheers  
Eraas  


Answers:
author: AnnWorley
body: Sorry to hear about the deleted space!

You may reorder pages in a space by going to Space Tools\>Reorder pages:

![Screen Shot 2018-04-17 at 3.25.31 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19897iE26273F003C0BE04/image-dimensions/191x252?v=v2 "Screen Shot 2018-04-17 at 3.25.31 PM.png")

That takes you to this page:

![Screen Shot 2018-04-17 at 3.25.45 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19898i1EE811182650CBD1/image-size/large?v=v2&px=999 "Screen Shot 2018-04-17 at 3.25.45 PM.png")

comments: author: eraas haider
body: Thank you. I will try this.


Tags: questions-for-confluence
subscribing Team Calendars for Confluence
Asked by Winnie Tam:

I would like to use Outlook to subscribe to a team calendar on Confluence. But it doesn't look like the Outlook can connect to Confluence to sync. This is probably because our Confluence is in the company intranet, while outlook is on Outlook365.

Any way to work around this problem?

Thanks in advance.


Answers:
author: AnnWorley
body: I am not 100% sure you can subscribe from Outlook 365. Per [Subscribe to Team Calendars from Microsoft Outlook](https://confluence.atlassian.com/teamcal/subscribe-to-team-calendars-from-microsoft-outlook-251005307.html), "Subscribing to Team Calendars from Microsoft Outlook has been tested and works with Outlook 2010." If you have OWA you can use that, as described in the linked article.

The main obstacle in your description is your company's firewall. In order to allow Office 365 to pull info from Confluence up to the Office cloud, Confluence would need a port opened on the firewall, which is something your network team should be able to help with.


Tags: team-calendars-for-confluence
How to I add a new group on confluence?
Asked by Sophia Li:

I followed the instructions in the Atlassian documentation:

<https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html>

However, I don't see step 2: Choose **Groups** in the left-hand panel

I am an administrator on Confluence - so accessibility shouldn't be an issue.

Any suggestions?


Answers:
author: AnnWorley
body: Hi Sophia,

I am not sure whether you are using Confluence Cloud or Server, either way you have to scroll down to see Groups:

**Cloud URL:**

**<https://Your_Instance.atlassian.net/wiki/admin/viewgeneralconfig.action>**

![Screen Shot 2018-04-17 at 2.30.25 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19891i7F41F65FEB8D3D79/image-dimensions/238x434?v=v2 "Screen Shot 2018-04-17 at 2.30.25 PM.png")

**Server URL:**

**\<Base_URL\>/admin/viewgeneralconfig.action**

![Screen Shot 2018-04-17 at 2.42.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19892i771D7D2082C507F5/image-dimensions/242x352?v=v2 "Screen Shot 2018-04-17 at 2.42.44 PM.png")

Looking forward to hearing whether you can find the Groups on the left when you scroll down.

Thanks,

Ann

comments: author: Sophia Li
body: Thanks for your reply, Ann!

I'm on the cloud version and I do not have the Groups option on my left side panel:

![Screen Shot 2018-04-17 at 3.35.12 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19905iBC5991503E1828EF/image-size/large?v=v2&px=999 "Screen Shot 2018-04-17 at 3.35.12 PM.png")

Is there another way to access this or create a group? Thanks!


author: AnnWorley
body: I am afraid you will need to reach out to someone with more permissions on the instance. It is possible to be a Confluence Administrator without being a System Administrator, like the members of the Administrators group shown below:

![Screen Shot 2018-04-17 at 5.58.39 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/19908iC56B4B8B57AA29F5/image-size/large?v=v2&px=999 "Screen Shot 2018-04-17 at 5.58.39 PM.png")


author: Sophia Li
body: Thanks for you help!
Is the calendar feature included in our product or is it something that we have to pay for?
Asked by Megan McLindon:

I am trying to find the option to add a calendar to one of my confluence pages, and I cannot find any options related to a calendar. I have looked at the documentation and my confluence view doesn't follow what is described on the documentation. I am curious if the calendar view is something that is included in our product or something that we have to pay for.


Answers:
author: Aswin Achuthan
body: Yes, you need [Team Calendars for Confluence](https://www.atlassian.com/software/confluence/team-calendars) for this

comments: author: Megan McLindon
body: Thank you for your help.


Tags: team-calendars-for-confluence
Confluence Cloud randomly asks for login despite anonymous view access enabled.
Asked by Daniel Gershtein:

Im not sure what's happening, but since last evening Confluence Cloud randomly asks for login on different spaces and pages. Went over permissions several times, and they are all as they should be, views permitted for anonymous, same for registered users and expansive permissions for admins. At least one space completely inaccessible now, even though it should be accessible, a couple spaces have random pages rendered inaccessible too.

Any ideas?


Answers:
author: Meg Holbrook
body: Hey Daniel, welcome to the community.

Do you have any live views with content embedded from a non-public area?

I'm wondering if there's content that's limited/non-public on the pages requiring log ins.
Team Calendars will not upgrade to 5.5.4 after upgrading Confluence to 6.8.1.
Asked by Jennifer Nusbaum:

We've upgraded our Confluence Server instance to 6.8.1. The Team Calendars plugin showed as incompatible, but with updates available. However, when attempting to update the plugin to 5.5.4, it install hangs and eventually fails. Anyone else experiencing this issue?


Answers:
author: Jennifer Nusbaum
body: To provide some closure, we have discovered the source of the issue. Our Confluence instance is on an Amazon Aurora DB, running MySQL 5.7, which is apparently unsupported by Atlassian currently.

The suggested solution by the Atlassian team is to increase the **innodb_log_file_size**. Amazon does not currently allow Aurora users to edit this setting.

Our workaround for now is to create an entirely separate, non-Aurora DB for our Atlassian tools to reside on, so that we may adjust this setting.


author: thais
body: Hi, Jennifer,

What is the exact error message you are getting?

A ticket with the Confluence Server team will be reaching you soon.

P.S.: Trekker here too!

comments: author: Jennifer Nusbaum
body: Hi Thais,

The error message is something along the lines of "There was an error with the installation". The installation process runs for about 10 minutes, then hangs and from what we can tell in the logs, crashes the DB connections, and we have to restart the instance. Once we have the instance back up, I will try to capture a screen shot.


author: thais
body: Hi, Jennifer,

Thank you for replying, I added the description to the ticket created with the Confluence Server team.


author: Jennifer Nusbaum
body: Our SysAdmin is actually working with Support on this issue. (#CSP-226979) I will post here if/when the issue is resolved!


author: AnnWorley
body: Thanks for the follow-up, Jennifer. :)


Tags: team-calendars-for-confluence
What is the scope of a variable added to a template? How can its value be accessed and/ referenced?
Asked by David Trowbridge:

I have added a variable to a template, published the template, created a page from the template, and have given a value to the variable. I would now like to reference this variable value from another page.


Answers:
author: Shannon S
body: David,

The variable can be referenced again within the same template but not on other pages.

There's a feature request below for global variables:

* [CONFSERVER-3999](https://jira.atlassian.com/browse/CONFSERVER-3999)

Please feel free to vote on and watch that request for further updates.

Regards,

Shannon
Could I set up Confluence in such way to change uploaded image location ?
Asked by Dmytro Slobodenyuk:

I would like to change uploaded images location (images as attachments for pages),

image location - another server.

Is there way to do this?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: You should be able to relocate the Attachment storage directory, see here:

<https://confluence.atlassian.com/confkb/how-to-relocate-the-attachments-storage-directory-318668908.html>

Solution

To do this, you can either relocate the Confluence home directory, or you can relocate the attachments directory only, using the steps below:

Before proceeding, please take note of the definition of Confluence Home and other important directories.

1. Stop Confluence
2. Backup your entire Confluence home directory and attachments directory
3. Move the attachments directory to the new location
4. Edit \<confluence-home\>/confluence.cfg.xml by changing the attachments.dir property to point to the new location:

```
<property name="attachments.dir">${confluenceHome}/attachments</property>
Start Confluence
```
microsoft teams and confluence connectivity
Asked by avinsinghal89:

microsoft teams and confluence connectivity created the team but when try setting up connector dint get the confluence connector , Please guide on how i can get this connection


Answers:
author: Avin Singhal
body: I got one of the Solution

Firstly we need to configure Incoming Web-Hook in Microsoft Team Itself

Secondly set up Confluence link (Upload the image).

It will give option to generate web-hook which we will be configuring in our side in confluence

I hope this helps :)


author: Lori_Elhardt
body: I have everything set up in Confluence to connect Confluence Connector Lite to TEAMS, but I can't save the filter until I enter a webhook. Can you help me with that, or is the webhook on the TEAMs side?


author: AnnWorley
body: Hi Avin,

You may install the [Microsoft Teams Confluence Connector](https://marketplace.atlassian.com/plugins/confluence-microsoft-teams-connector/cloud/overview) in Confluence under the cog wheel\>Add-ons\>Find new add-ons.

I wish you all the best with your implementation.

Thanks,

Ann

comments: author: avinsinghal89
body: Hi Ann,

I have already installed the plugin in Confluence "Microsoft Team Confluence connector".

My Question was how to setup connection between the two application as per the documents i have got from vendor connector need to be set .

But when I navigate to connector option in Microsoft Team side it does not shows confluence connector there

documentation i followed <http://moveworkforward.com/documentation/microsoft-teams-confluence-connector.html>

Please suggest me what can be done to set up the connectivity

Best Regards

Avin


Tags: jira-core