Upgrade problem from Conf 4.3 to 5.10
Asked by Sebastian Rolles:

Dear support team, I upgraded conf 4.3 to 5.10 in our test enviroment. Die first start took several ours with an error as a result:

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:pluginframeworkdependentupgrades (Run all the upgrades that require the plugin framework to be available) - com.atlassian.confluence.content.render.xhtml.migration.exceptions.MigrationException: com.atlassian.scheduler.SchedulerServiceException: Timed out waiting for atlassian-scheduler currently executing jobs to complete: \[RunningJobImpl\[startTime=1468933295820,jobId=DefaultPluginScheduler:com.atlassian.support.healthcheck.scheduler.HealthCheckRunnerImpl:job,jobConfig=JobConfig\[jobRunnerKey=com.atlassian.sal.core.scheduling.DefaultPluginScheduler,runMode=RUN_LOCALLY,schedule=Schedule\[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo\[firstRunTime=Tue Jul 19 14:46:44 CEST 2016,intervalInMillis=86400000\]\],parameters={}\],cancelled=true\], RunningJobImpl\[startTime=1468933282905,jobId=LuceneIndexFlusher,jobConfig=JobConfig\[jobRunnerKey=LuceneIndexFlusher,runMode=RUN_LOCALLY,schedule=Schedule\[type=INTERVAL,intervalScheduleInfo=IntervalScheduleInfo\[firstRunTime=Tue Jul 19 14:18:41 CEST 2016,intervalInMillis=5000\]\],parameters={}\],cancelled=true\]\]

I don't have any clue what to do.

Many thanks

Best regards

Sebastian

250250250  
atlassian-confluence.log  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55341/1/atlassian-confluence.log){#display_11869cc95ae391_0}  
gc-2016-07-19_13-56-10.log.0.current  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55341/2/gc-2016-07-19_13-56-10.log.0.current){#display_11869cc95ae391_2}  
atlassian-confluence.zip  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55341/3/atlassian-confluence.zip){#display_11869cc95ae391_4}  
catalina.2016-07-19.log  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55341/4/catalina.2016-07-19.log){#display_11869cc95ae391_6}  
catalina.out  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/55341/5/catalina.out){#display_11869cc95ae391_8}


Answers:
author: Steve Behnke [DiscoverEquip.com]
body: Thanks Lucas! I wasn't watching this question for some reason. ![cheeky](/html/@FAF1B8ED81FE63CF2DF635B2383CF9FB/images/emoticons/cheeky.png "cheeky")


author: Sebastian Rolles
body: thanks for the hint. done :smile:


author: Lucas Simon
body: Hello Sebastian,

It would be great if you could raise an issue on our support [here](https://support.atlassian.com/).

Our support team rocks and we will be glad to help you this situation.

Best Regards,

Lucas Simon   
Confluence/Crowd Support  
Atlassian


author: Sebastian Rolles
body: I performed the update exactly by the instructions of the confluence upgrade guide


author: Sebastian Rolles
body: <br />


author: Sebastian Rolles
body: Hi Steve, thanks for your reply.

Catalone log file is short but complete.

I will attach the Conf Log.


author: Steven F Behnke
body: That doesn't look like the entire catalina.out log, is some missing?

Can you instead also provide the application log, named atlassian-confluence.log? This is located by default in /var/atlassian/application-data/confluence/logs/atlassian-confluence.log and will perhaps be more helpful.

Can you elaborate on how you performed the upgrade?


Tags: confluence-administration