youngmon/atlassian-qna huggingface dataset:
How long can an article or document remain in Confluence?
Asked by Karyn Smyth:

Is there any sort of auto-delete or auto-archive? If auto-archive, how would one retrieve it from the archive?


Answers:
author: Aron Gombas _Midori_
body: There isn't auto-archive or auto-delete, but you can implement content lifecycle management with the Better Content Archiving app.

See: [https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=datacenter&tab=overview)


author: Florian Bonniec
body: Hi [@Karyn Smyth](/t5/user/viewprofilepage/user-id/5123897)

No it will remain as long as you decide to archive or delete it.

Regards


Tags: confluence-server

server
Adding a Space to existing Home Page
Asked by Jennifer Wirfel:

In the past, there was a link under Space Settings for a Home page to add a new Space. That seems to have disappeared. I can modify or delete but want to add a new space.

Can someone tell me how?


Answers:
author: Nic Brough -Adaptavist-
body: I think you may have this the wrong way around?

You do not add spaces to home pages. The hierarchy is that Confluence contains spaces and each space has a home page, and, potentially other pages that are at the same level as the home. (And then pages nested beneath the pages below the top-level "home" pages)

To create a new space, you'll need the global permission to create new spaces, or ask one of your admins to create one and make you the admin.

Once you have a space, then you can re-arrange it as you see fit, bringing new pages up to the home-page level if you want. I find it easiest to use the space tools -\> manage pages -\> reorder


Tags: cloud

confluence-cloud
Embed Quicksight dashboard in Confluence
Asked by Dennis Guo:

I'm trying to embed an AWS Quicksight dashboard in a confluence page. I've successfully embedded in a google sights page so I don't think it's an issue with Quicksight permissions (In Quicksight I've allowlisted our page URL and <https://atlassian.com> including subdomains)

I found this article for allowlisting URLs in Confluence <https://confluence.atlassian.com/doc/configuring-the-allowlist-381255821.html> but the 'Allowlist' option does not show up under our team administrator's 'General Configuration' tab.

Any advice or suggestions?

![Screenshot 2023-01-17 130927.png](https://community.atlassian.com/t5/image/serverpage/image-id/234876i11173427455C6049/image-size/large?v=v2&px=999 "Screenshot 2023-01-17 130927.png")


Answers:
author: Shu
body: Amazon QuickSight requires adding Atlassian cloud domains to the allow list, and depending on how the embed code is included in Confluence. For example, if an app is inserting the embed code into your Confluence page, because the app is served from \`atlassian-dev.net\`, you'll need it (including subdomains) allow embedding.

If you are on Confluence Cloud, another option to use the[Amazon QuickSight Connector for Confluence](https://marketplace.atlassian.com/apps/1234924?utm=community) app (disclaimer: I wrote the app) and follow the easy step-by-step instruction in [its Quick Start guide](https://wavether.com/products/amazon-quicksight-connector-confluence/quick-start/) to embed dashboards or visuals from QuickSight.


Tags: amazon-quicksight

aws

cloud

confluence-cloud

embed
Issue displaying Excel Files
Asked by Michael:

How do I resolve this issue to display an excel file attachment within enterprise confluence "We can't preview this file. You'll have to download the file to view it."


Answers:
author: Brant Schroeder
body: [@Michael](/t5/user/viewprofilepage/user-id/5123699) Welcome to the Atlassian community

Are you on server / data center or cloud? You have listed cloud but this issue is usually seen on server / data center. If you are on cloud I would suggest submitting a support issue to Atlassian so they can look at your instance. <https://support.atlassian.com/contact/>

If you are on server check these KBs out:

* <https://confluence.atlassian.com/confkb/unable-to-preview-attachments-using-the-new-file-preview-in-a-page-after-upgrade-to-5-7-and-later-versions-715132830.html>
* <https://confluence.atlassian.com/confkb/unable-to-preview-attachments-when-viewing-a-page-but-other-attachment-functions-work-without-issue-945542592.html>


Tags: cloud

confluence-cloud
How can I see anonymous access with Confluence Cloud Analytics?
Asked by Tom Stankiewicz:

Hello, I am using Analytics with Confluence Cloud and I want to track and analyse anonymous traffic on my Confluence pages. Right now, I only see access from registered users. Does anybody now how I can enable analytics for anonymous traffic?

Cheers, Tom


Answers:
author: Brant Schroeder
body: [@Tom Stankiewicz](/t5/user/viewprofilepage/user-id/3184638) This community post should help you out. <https://community.atlassian.com/t5/Confluence-Cloud-questions/Analytics-Are-Anonymous-user-views-able-to-be-seen-too/qaq-p/1815562> Looks like New User Anonymous will appear in the stats. I am assuming that you have anonymous access setup on your instance so individuals who are not logged in can see pages.


Tags: cloud

confluence-cloud
Custom API not working for some users
Asked by Dishant Sharma:

I have made a custom rest API endpoint in my custom plugin for confluence server 7.13.7. The custom endpoint receives a space key as the parameter and gives out the groups on that space.

It is working absolutely fine when I'm testing it on my local setup of the confluence server with the admin account. But, it is not working and giving a 404 error when I'm testing it on the client's instance even when the client's user is added in the 'confluence-administrators' group.

I'm not able to figure out why this is happening. Can anyone please suggest to me the possible reasons why it is happening?


Answers:
author: Brant Schroeder
body: [@Dishant Sharma](/t5/user/viewprofilepage/user-id/5038742) It could be many reasons besides the user such as network routing, firewall rules or server configuration. Where is the app running and how does the traffic route.


Tags: confluence-development

confluence-server

new-to-confluence

questions-for-confluence

server
Confluence/Jira cloud anonymous attachment
Asked by Greg Clark:

Related to <https://community.atlassian.com/t5/Jira-questions/Attaching-files-to-Jira-issues-from-Confluence-offline-user/qaq-p/888576>

I'm looking to have users register anonymously with information and upload files via confiforms confluence form to JIRA. I tried to follow above, but I'm guessing this is for server (I don't think on cloud I can just add macros) but getting 415 error when trying to attach the file (after ticket has been created, added to confiforms page).

![form_order.PNG](/t5/image/serverpage/image-id/234856iB621B5FED685A239/image-size/large?v=v2&px=999 "form_order.PNG")

With form above I'm able to capture data, create JIRA ticket (not shown), and then create confiforms entry (first IFTTT) with jira key and attachment.

The second IFTTT form is to add attachment. I have tried various headers, with and without content, with and without 'Set parameter name' to file, and with different api path (/rest/api/latest/issue/... vs /rest/api/2/issue/...). Most errors are coming back 415.

![form_content.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/234859iCAF095A8C417E192/image-size/large?v=v2&px=999 "form_content.PNG")

Not sure where to turn here.

Thanks for any help


Answers:
author: Alex Medved _ConfiForms_
body: Hi

All you have to do is to add a ConfiForms Field macro referencing your "file" field right inside the ConfiForms IFTTT macro body that creates/updates a Jira issue

(could be after your JSON mapping)

Alex

comments: author: Greg Clark
body: Thanks [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) ...

I put field macro in (as below) on the original Create JIRA issue. I tried changing to webservice request as well - both results in the same 415 error.

![file_macro.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/234878i0B6FC1677D0AC98E/image-size/large?v=v2&px=999 "file_macro.PNG")

My understanding is that for anonymous attachment, we need to create ticket and then add attachment to existing.

I also have the field macro in the WebService request to JIRA for adding the attachment after getting the ticket number. Should this be removed?


author: Alex Medved _ConfiForms_
body: The 415 sounds like you are setting some content type that the api does not accept

see a comple example in our wiki <https://wiki.vertuna.com/display/FORMS/How+to+create+a+form+to+create+a+Jira+issue+from+Confluence>

hope it helps


author: Greg Clark
body: Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) ,

Just to note here. WebService Request error message (415 still appears), but the attachments are uploaded to JIRA. Hoping to not use 'Ignore Error' here, will report back.


author: Alex Medved _ConfiForms_
body: Do you still have 2 IFTTTs? You dont need the one that attempts to upload attachments


author: Greg Clark
body: Thanks [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) !

Wonderful - thanks so much here, functions perfectly now.


Tags: cloud

confiforms

confluence-cloud

jira

rest-api
Confluence won't work: "You're almost there"
Asked by Alvaro Viudez:

Hi everyone,

I've set my Atlassian account with my team, but I can't enter Confluence. When I'm on <https://start.atlassian.com/> and try to enter Confluence by using the menu on the left, the navigation bar at the navigator (I've tried Chrome, Firefox, and safe mode Chrome) starts changing URLs constantly, and after 1 minute or so, the following message appears:

![Captura desde 2023-01-17 17-02-09.png](https://community.atlassian.com/t5/image/serverpage/image-id/234842i798CCAF99795833F/image-size/large?v=v2&px=999 "Captura desde 2023-01-17 17-02-09.png")

However, the rest of my team can enter without any issues. It seems that the problem is at Confluence end.

Any help on how to solve this issue, please?

Thanks!


Answers:
author: Ashley Hudson
body: Heya [@Alvaro Viudez](/t5/user/viewprofilepage/user-id/5123591)

So my thoughts on this would be that your account is still yet to be synced correctly with the database so I'd advise to action the following:

First, clear your cache and see if that changes anything? If not, then I'd contact your jira admin to see if your account is licensed to use confluence! It maybe due to your license limit but if you are an admin, then contact <https://support.atlassian.com/contact/> so that they can look into your issue further!

Kind Regards,

Ashley Hudson

comments: author: Henry Khaw
body: I have this same issue, and it started today while adding a user.  

Bitbucket access, no issues, once they try log into confluence, we run into the same error and it keeps redirecting


author: Alvaro Viudez
body: It somehow has been fixed automatically. So probably it was an issue in Confluence. Thanks!


author: Ashley Hudson
body: [@Alvaro Viudez](/t5/user/viewprofilepage/user-id/5123591)

Ah perfect glad it was resolved :) Perhaps this maybe due to an SSO issue or user provisioning but I'm glad it was fixed! Have a great day :)

Kind Regards,

Ashley Hudson


Tags: cloud

confluence-cloud
How Does Everyone Do Confluence Cloud Backups?
Asked by Gail:

Hi All.

We are on Confluence Cloud, and we had an issue in the past where one space was accidentally deleted. Luckily Atlassian helped us get it back though it was not a current backup. I'm trying to write a disaster recovery policy for this. We are on the standard plan if that matters.

What I have found (Correct me if I misstate)

* If you use Confluence Backup Manager feature you get a **full** site/instance backup OR you can export an individual space.

* You cannot use that full site/instance backup in the "Import Spaces" option but would instead have to create another instance, restore, and move content back and forth from this new instance to production. (We do not have dev and prod instances.)
  * You would use Import Spaces with the above export an individual single space.

* In Confluence Cloud you cannot automate backups.

Ultimately we want to have multi-day ++space++ backups and end of day full backup.

How does everyone out there do this? I would love your feedback. Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Gail](/t5/user/viewprofilepage/user-id/4554905)

You are correct that you would need to manually perform backups <https://support.atlassian.com/confluence-cloud/docs/create-a-site-backup/>

I know individuals use the app CLI to automate it or services like rewind.

comments: author: Gail
body: Thanks!! FYI there is a bug on Jira backups [LINK](https://jira.atlassian.com/browse/JRACLOUD-73314)


Tags: cloud

confluence-cloud
JQL for displaying the issues 'done' in a particular year
Asked by Abhiruchi A. Gaikwad:

Hello people! I need your help regarding JQL for pulling the number of projects done in a particular year. Through Jira Issues/Filter macro, I have tried the below query:

project = XXXXX AND assignee = "XXXX@XXXX.com" AND status = "Done" AND updatedDate \<= '2022-12-31'

However, the above query also pulls the number of issues updated after the year.

For example: If my project has been done in 2022 and I have comment on the same project in 2023, the project is getting pulled for the done issues of 2023 and not 2022, of course that's because of the updated date.

Any idea how we can pull the 'done' issues for just that/a year?

Thanks in advance!


Answers:
author: Sushant Verma
body: Hi [@Abhiruchi A. Gaikwad](/t5/user/viewprofilepage/user-id/5123402)   

Welcome to the community!  

Please try :  

project = XXXXX AND assignee = "XXXX@XXXX.com" AND status changed to Done AFTER startOfYear(-1) and status changed to Done BEFORE startOfYear()

Regards,  
Sushant Verma

comments: author: Abhiruchi A. Gaikwad
body: Hi [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)

Thank you for providing your input, it surely helped resolve my query.

Have a great day!


author: Jack Brickey
body: Hi [@Abhiruchi A. Gaikwad](/t5/user/viewprofilepage/user-id/5123402) ,

It is worth noting that using updated date captures any sort of update on an issue. So yes if you comment on a closed issue it will be included in your above query. Also in your above query this will show every issue before the 31st day of December 2022. Is that what you want? Or are you, for instance, trying to find all issues that were resolved in 2022? Here are a couple of queries that might help you.

resolved in 2022....

project = XXXXX AND assignee = "XXXX@XXXX.com" AND status = "Done" AND resolutiondate \>= startOfYear(-1) and resolutiondate \< startOfYear()

Note, this assumes that you are setting the resolution date when you move an issue to Done. If not then maybe the following would be better.

project = XXXXX AND assignee = "XXXX@XXXX.com" AND status changed to Done AFTER startOfYear(-1) and status changed to Done BEFORE startOfYear()

Of course the above is specific to the "DONE" status so if you have any other done statuses then you need to consider that in the query.

comments: author: Abhiruchi A. Gaikwad
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369)

Thank you for your suggestions, they surely helped me!


author: Dave Mathijs
body: Hi [@Abhiruchi A. Gaikwad](/t5/user/viewprofilepage/user-id/5123402) welcome to the Atlassian Community!

Try the following JQL query:

project = X AND assignee = Y AND status = Done AND status changed AFTER 2022-01-01 AND status changed BEFORE 2023-01-01

comments: author: Abhiruchi A. Gaikwad
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)

Thank you for this! It surely helps!

Have a great day!


Tags: cloud

confluence-cloud

jira

macro
Change the look of pictures in a column in confiforms
Asked by Florian Seibold:

Hi there,

I?ve created a Table with some customer data. I?m querying therefore data from different other forms. This now works all fine. Now i need to change the way the "icons" are rendered: I?ve for one entry of a customer multiple products he uses. Those are all in a new line printed in the table.  
What I want is to have a certain number (lets say 3) of them in a line and then a new line with 3 and so on. I?ve already increased the with of the column but this isn?t enough.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/234769i1F865B20D92AC4CE/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/234771i73FD800FF5E70971/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Try adding some custom CSS styling

![Screenshot 2023-01-17 at 13.47.12.png](https://community.atlassian.com/t5/image/serverpage/image-id/234776i7067862925A15A7F/image-size/large?v=v2&px=999 "Screenshot 2023-01-17 at 13.47.12.png")

Alex

comments: author: Florian Seibold
body: Where do I add this? In the macro for the tableview or in the macro for the field?


author: Alex Medved _ConfiForms_
body: As a HTML macro separately, but on the same page where your TableView is placed


author: Florian Seibold
body: wooohooo that works ... you?re a magician .... :D


author: Florian Seibold
body: Could you give me also a hint on:

<https://community.atlassian.com/t5/Confluence-questions/filter-within-an-virtual-function-with-confiforms/qaq-p/2241668>

Thanks a lot


Tags: confiforms

confluence-server

format

image

server
Confluence Blogs: Pictures only show up in Edit mode not Published
Asked by Eda Bass:

Screenshots/Pictures which I upload onto my blog only show up in edit mode.

When I publish them theres a blank space where my picture is supposed to be.

Tested on Firefox,Chrome and Edge.

I can't seem to fix it.

Any help would be awesome!


Answers:
author: Sebastian Spitzer
body: Hello community,

we have the same problem, see pictures/attachments below...

* ...but in principle for all Confluence page types (not just blogs),
* ...and not for all users either
* ...but apparently only with **Microsoft Edge**, because this worked for different users in Mozilla Firefox.

We therefore estimate that it may be an individual browser setting in Microsoft Edge that is causing the problem.  
Unfortunately, we cannot identify and solve it ourselves with our "onboard resources" (experience/know-how).

Problem: **pictures not shown on confluence page in ++read mode++ with microsoft edge**.

![pictures non shown on confluence page in read mode with microsoft edge.png](https://community.atlassian.com/t5/image/serverpage/image-id/280621i502B488D729734E5/image-size/large?v=v2&px=999 "pictures non shown on confluence page in read mode with microsoft edge.png")

Non Problem: ...but **pictures are shown on confluence page in ++edit mode++ with microsoft edge**.

![but pictures shown on confluence page in eddit mode with microsoft edge.png](https://community.atlassian.com/t5/image/serverpage/image-id/280622iA6E6F380ECA1AC2F/image-size/large?v=v2&px=999 "but pictures shown on confluence page in eddit mode with microsoft edge.png")

**Dear Atlassian Support, please help us!**

We can offer to look at the messages (errors) together (remotely) in the Microsoft Edge developer tool. Asking for an answer.


Tags: blog

cloud

confluence-cloud

image
Is there a "smart add" feature in Trello similar to RTM
Asked by Alex Cave:

In Remember the Milk, you can add most fields when typing in the card such as \^tomorrow for due date and #list for which list it goes to and others. Is there anything similar in Trello? I have searched the help and community but cannot find anything

Thanks

Alex


Answers:
author: Felix
body: Hey Alex,

Trello has a couple of these too, see trello.com/shortcuts - they're a bit buried though, and I think they only work on the webapp and desktop app - not sure if these work on mobile.

Here's the relevant shortcuts:

![Screen Shot 2022-01-11 at 9.41.14 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/177251i9C23441685094AD0/image-size/large?v=v2&px=999 "Screen Shot 2022-01-11 at 9.41.14 AM.png")

comments: author: Alex Cave
body: Thanks Felix

Unfortunately, this doesn't help with what I wanted to do which is copy/paste multiple cards in one go and have them fully configured for dates/ labels, etc - but I appreciate you answering so promptly - thanks, alex


author: Laura Holton _ACE Rotterdam_
body: Hi [@Alex Cave](/t5/user/viewprofilepage/user-id/4702325) ?

Welcome to the Community! I've taken a look for you within Trello's support articles, I personally have never been aware of this functionality being available on Trello. The most Trello uses is a modified version of the Markdown syntax which you can read fully here \>\> <https://help.trello.com/article/821-using-markdown-in-trello>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Alex Cave
body: Thanks Laura

Unfortunately, this doesn't help with what I wanted to do which is copy/paste multiple cards in one go and have them fully configured for dates/ labels, etc - but I appreciate you answering so promptly - thanks, alex
?C?mo puedo conectar un correo electr?nico?
Asked by Abraham:

Actualmente inicio sesi?n en mi cuenta de Trello a trav?s de Google, pero quiero conectar un correo electr?nico adicional, sin dejar de utilizar Google para acceder a mi cuenta.

?C?mo puedo hacer eso?

Gracias.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hola [@Abraham](/t5/user/viewprofilepage/user-id/4702247) ?

?Bienvenido a la Comunidad! Solo para aclarar, cuando habla de un correo electr?nico adicional, ?est? considerando usar un Power Up como estos - <https://trello.com/power-ups/search?q=mail>- que se conecta a una cuenta de correo electr?nico para que pueda crear nuevas tarjetas en su tablero de Trello sin salir de su inbow?

En caso afirmativo, entonces esto deber?a ser factible ya que el correo electr?nico que usa para iniciar sesi?n en su cuenta est? asociado puramente a la cuenta, pero podr? elegir a qu? cuenta de correo electr?nico est? asociado el Power Up.

Espero que esto ayude, pero si tiene alguna otra pregunta, solo pregunte ?

Todo lo mejor,

Laura


author: Vero Rivas
body: Hi [@Abraham](/t5/user/viewprofilepage/user-id/4702247)

Look at this posts, maybe can help you

<https://help.trello.com/article/773-changing-account-credentials#>

<https://help.trello.com/article/1227-switching-between-trello-accounts>

<https://help.trello.com/article/1240-correcting-your-email-on-trello-and-atlassian-accounts>

Cheers


Tags: email
Hello I am looking for someone who is a pro at trello to help set up my trello. I
Asked by Teneille Properties Inc:

If you are interested or have someone you can recommend to help set up my trello , I am not tech savy and would like to hire someone to complete this for my real estate team.

Thanks Teneille


Answers:
author: Robin Warren _Blue Cat Reports_
body: Happy to hop on call and offer some advice, I've seen a few other real estate firms set ups in Trello (and a few 100/1000 other companies set ups) so can probably offer some good advice

Grab a time here <https://calendly.com/robinwarren/30min>

Cheers,

Robin


author: Ed Gaile _Atlanta_ GA_
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) is the Trello person extraordinaire

comments: author: Brittany Joiner
body: thanks for the mention [@Ed Gaile _Atlanta_ GA_](/t5/user/viewprofilepage/user-id/331211) !

[@Teneille Properties Inc](/t5/user/viewprofilepage/user-id/4702166) definitely check with Robin, as I think he might be able to help you out sooner than me as I'm a bit backlogged at the moment. But if you want to shoot me an email we can discuss more! brittanjoiner15 at gmail.com!