youngmon/atlassian-qna huggingface dataset:
Can a requirement tag be created
Asked by David Jordan:

I'm wanting to create a set of requirements in Confluence using the requirements template but can't seem to get a tag created for each requirement that I could trace into with Jira. Anyone know how to do this?


Answers:
author: LarryBrock
body: Hi [@David Jordan](/t5/user/viewprofilepage/user-id/2621577) and welcome!

If you sweep the text of a requirement on the Confluence page, you should see a pop-up bubble with two icons (or more) in it. If you hover over them, one should be in-line comment, and the other should be Create Jira issue (if your Jira and Confluence are properly linked). Select the "Create Jira Issue" icon in the pop-up bubble and fill out the form. The highlighted text should become a link to the Jira issue once the issue creation completes.

This is a pretty terse answer so please feel free to ask questions if anything's not clear. If it does answer your question, please consider clicking the "Accept Answer" button so others benefit from the "answered" flag in their search results. Thanks!  
\~\~Larry Brock

comments: author: David Jordan
body: Thank you. That answered my question.
wiki.pentaho.com Cannot change password
Asked by Herman Tan:

Hi,

I am a subscriber to wiki.pentaho.com.

I have requested password change, and changed my password.

When I login, I need to verify by entering captcha.

I have entered the correct captcha but unable to login.

I assume this is due to the confluence front-end and password management.

Please help and I am a contributor to the wiki pages for Pentaho.com.

Regards,

Herman


Answers:
author: Nic Brough -Adaptavist-
body: You will need to talk to your administrators - if you've failed a captcha too often, your account will be locked (admins will need to unlock it), and if it is something else, they will need to read the logs to find out what it is and fix it.
How can force confluence user directory to point to LDAP server port 636 instead of 389
Asked by Sai Prakash Avula:

I have configured my confluence user directory to point to LDAP server.

![Screen Shot 2019-01-28 at 3.08.06 PM.png](/t5/image/serverpage/image-id/43865i0796CB102B36BBE5/image-size/large?v=v2&px=999 "Screen Shot 2019-01-28 at 3.08.06 PM.png")

User authentication is working fine but now, i want to restrict confluence connecting LDAP server on port 389 and allow only to connect LDAP server using port 636 to have a secured connection.

Currently i see confluence using both LDAP Server ports 389 and 636

![Screen Shot 2019-01-28 at 3.13.19 PM.png](/t5/image/serverpage/image-id/43866i48D5649C350FA835/image-size/large?v=v2&px=999 "Screen Shot 2019-01-28 at 3.13.19 PM.png")

Can anyone please suggest the changes to me made.


Answers:
author: Sai Prakash Avula
body: [Tom Lister](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2065062) , [Alexey Matveev \[cPrime\]](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1159601) , [Nic Brough \[Adaptavist\]](https://community.atlassian.com/t5/user/viewprofilepage/user-id/781454) , [Jobin Kuruvilla \[Go2Group\]](https://community.atlassian.com/t5/user/viewprofilepage/user-id/781455) any help please ??


Tags: confluence-server

server
Confluence edit session timeout
Asked by Paul Heer:

Is there a default session timeout for Confluence when the users are in edit mode? I've seen the Atlassian document on how to adjust the session timeout for the system (<https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html>) but it specifically says it's only for the view session and doesn't apply when the editor is open. We have users complaining that they are getting logged out frequently (less than the standard timeout frequency) while editing pages.


Answers:
author: akirender
body: Same issue here, using 7.3.2 (version 8401), users shall reconnect every 30 minutes ish in edition mode. Confluence running in linux docker.

Any idea how to tune the edition timeout duration ?

Thanks.


author: LarryBrock
body: Hi [@Paul Heer](/t5/user/viewprofilepage/user-id/491196)

Which Confluence version are you running? The document to which you refer is for version 6.14. If that's the version, is concurrent editing turned on? The more completely you can describe the environment and the problem, the better chance someone here has of helping. Thanks!

comments: author: Paul Heer
body: We're running Confluence v6.12.1 with Collaborative editing turned on. The system is running on a linux OS with PostgreSQL database.


author: LarryBrock
body: Is this a datacenter instance? Is access to the Synchrony editor direct or is it proxied by the Confluence server?


author: Paul Heer
body: It's a single Server instance. There is no direct access to the Synchrony editor.


Tags: confluence-server

server
Confluence integration with Design System Manager
Asked by Jonathan Hubbs:

Does anyone have some good examples of Confluence integration with Design System Manager? What are best practices for marrying these two systems.


Answers:
author: Shannon S
body: Jonathan,

I'm not familiar with Design System Manager, but I think you might be referring to the product from InVision?

You might be better off asking at InVision since they have more experience with it, but I found this document from their site.

* [Integrating InVision with Confluence Cloud and Server](https://support.invisionapp.com/hc/en-us/articles/115004646446-Integrating-InVision-with-Confluence-Cloud-and-Server)

> There are currently a couple known limitations for our Confluence add-on:

*
  > We currently do not support the add-on for Confluence Server instances configured with a proxy.
*
  > The Confluence Server add-on requires internet access to reach InVision servers.
*
  > For optimum performance, Confluence Servers should have SSL configured.

In addition, from their [Marketplace Listing](https://marketplace.atlassian.com/apps/1217859/invision-for-confluence?hosting=server&tab=overview), I was able to find their documentation which has a few tips regarding Confluence.

* [13 Results for "Confluence" in InVision Documentation](https://support.invisionapp.com/hc/en-us/search?utf8=%E2%9C%93&query=confluence)

I've also included your question in our Marketplace Apps collection on Community, since this involves a 3rd-party add-on, in case any users familiar with this product have any advice for you.

Regards,

Shannon


Tags: atl-int

atlassian-marketplace
Roadmap Planner
Asked by Nicholas Zagaroli:

Is it possible to import a spreadsheet into the Roadmap Planner feature?

Not just attach a spreadsheet but import tasks, etc.

Thank you,


Answers:
author: Shannon S
body: Hello Nicholas,

It is not possible but we do have a feature request to be able to build a Roadmap Planner from an external source, which I believe would meet your requirements:

* [CONFSERVER-36669](https://jira.atlassian.com/browse/CONFSERVER-36669) *Enable Roadmap Planner Macro to pull data from an external source*

Please vote on the request and watch it on order to be updated of any changes.

There might be a few alternatives out there for you, if you want to build a roadmap but not be limited to the features in our Roadmap Macro. For example, there's a company called ProductPlan, and they appear to have a way to embed their roadmap within Confluence as well:

* [Embedding Your Roadmap in Confluence](https://www.productplan.com/help/features/embed-roadmap-confluence/)

I can't confirm if their roadmap feature has a way to generate a roadmap from an Excel file, but it might be worth the look.

Regards,

Shannon


Tags: atlassian-marketplace
Set default space home page not showing after log in
Asked by Milo Grika:

I have configured ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Further Configuration** \> **Edit** \> **Site Homepage**.

It works fine when the site icon in the upper-left corner is clicked, but upon logging in, the user is taken to the space's Activity page instead.

It's my understanding that if the Site Homepage is configured, that space's set home page would be the default page after logging in.


Answers:
author: Milo Grika
body: Alright, I figured out a partial workaround.

Using the log in icon in the lower-left corner, the default is to go to the Activity page, so I added a log in link to the un-logged-in default page that changed the destination after logging in.

I would still like to find a way to set the actual log in icon to do the same though.


Tags: cloud

confluence-cloud
How to export red-lined version of an updated document from confluence ?
Asked by Naren:

I know we have an option to compare the previous version of a document along with the current version. Is there any way we can export the updated document with the information like lines added or lines deleted onto a separate word document or PDF ?


Answers:
author: Aron Gombas _Midori_
body: You could simply open the "Compare versions" page then export this to PDF with your browser's built-in "Print to PDF" feature.

comments: author: Naren
body: [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) I tried doing this, but I couldn't able to get the color highlighted portion that is displayed on web page onto the Printed / Saved PDF document using built-in browser feature.

The current scenario I'm dealing with is very focused towards capturing the color highlighted part onto a PDF or Word Doc.


author: Aron Gombas _Midori_
body: To me it works perfectly in Chrome, just make sure that the "background graphics" option is checked!

![shot.png](https://community.atlassian.com/t5/image/serverpage/image-id/44197i369264812E749F5D/image-size/large?v=v2&px=999 "shot.png")


author: Naren
body: I missed checking the background graphics option. Appreciate your advice.
Spaces missing
Asked by Janey Lee:

Hi I am using Confluence Cloud and I made some spaces 2 years ago. I went back to look and they and they are gone. I clicked on Spaces \> All spaces.

Is there some sort of auto archive or something that might have deleted my spaces?


Answers:
author: Shannon S
body: Janey,

If you're a site admin I would check out your Space Permissions in Confluence Admin settings and see if you can find the spaces listed there.

*<https://YOUR-DOMAIN.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action>*

It may be that somehow the permissions were changed, and you don't have access to view the space. For that, you can review the following:

* [Manage and Recover Space Permissions](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html#AssignSpacePermissions-managepermManageandrecoverspaceadminpermissions)

If you still have issues, I would recommend r[eaching out to the Cloud Support team](https://support.atlassian.com/contact#). There, my colleagues can obtain your Cloud URL, and have a look directly at your instance and database to see if the space still exists.

Regards,

Shannon


Tags: cloud

confluence-cloud
Create from template - open in new window
Asked by drsette:

I am using the Create from Template button, but I want the new page to open in a new window or tab as there are instructions on the main page that are helpful to the user. Is there another macro I can include to do this, or can the Create from Template have that option included?


Answers:
author: Victor Mutambuki
body: Dawne,

The way it works is that, once a page is created, it detaches itself from the template. I'd assume that is the new window.  
<https://confluence.atlassian.com/doc/create-from-template-macro-317196995.html>

Victor

comments: author: drsette
body: Victor,

It creates a new page, but you are navigated away from the page with the macro on it. The new page takes its place, rather than opening in a separate window or tab.

Dawne


author: Victor Mutambuki
body: Dawne,

It takes its place because that's the way it is supposed to operate. At that point, you've no use for the template but the new page.

Victor


author: drsette
body: Victor,

I don't think you are understanding what I am doing. I have a page with instructions on it for new employees. There is the create from template macro button on the page. When you click the button, it creates a page from the template, which becomes a subpage of the instructions page. It would be nice to be able to click the button, and the macro would create the page from the template and have it open a new page or tab, instead of creating the page and navigating away from the instructions page.

Dawne


author: Victor Mutambuki
body: Dawne,

I totally understand what you mean. My question to you is, what would be the purpose of the instructional page at that point a new page is created?

Victor


author: drsette
body: Victor,

There is information on the instructions page for various people as to what they need to do after the form is filled out. It includes links that the form needs to be downloaded to after exported to PDF. We have various corporate requirements that we need to follow in regards to documenting completion of this "training". There are multiple people involved. We can't use the page as the final notice that this is complete. It is a hassle to have to re-open the browser and navigate to the instructions page after the new page from template is created.

There is another macro called create page from script runner that looks like it has that option. I haven't been able to get it to work on our instance of Confluence and I have a ticket into our Confluence team to see if we are missing something that goes with it. I was just hoping there was something else I wasn't thinking of the get the original one to work, like embedding it in another macro that opens in new tab or page.

Dawne


author: Tazo Lezhava
body: Hi Dawne,

was this ever resolved? or maybe you can share the ticket you submitted for the script?

so far the only workaround I've found is right click + open in new tab, which is also not user friendly.

Thanks,

Tazo


author: Andre dharmawan
body: Try Open in new tab when click the create from template will opening confluence dashboard not the page template create page.


Tags: confluence-server

server
Hide Login button from from start page
Asked by Johannes Tegethoff:

Hi Guys,

We installed a SSO-Plugin for Confluence and now we do not want to show the normal Login anymore but only the Single "Login with SSO". How can I hide the Fields for "User" and "Password" and the default "Login" Button?

Cheers

Johannes


Answers:
author: Diego
body: Hello there Johannes!

As I understand, you need to **hide the default login button** shown at the login page. If you are running **Confluence Server**, you can check this article by Atlassian:

**[Customizing the Login Page](https://confluence.atlassian.com/doc/customizing-the-login-page-163938553.html)**

However, if you are on **Confluence Cloud** , since we can not edit instance files there are no such customization of the login page. You can check some differences between **Server and Cloud**here:

**[Atlassian Cloud vs. Server: Features and use cases](https://confluence.atlassian.com/cloudkb/atlassian-cloud-vs-server-features-and-use-cases-691011844.html)**

**[Functional differences in Atlassian Cloud](https://confluence.atlassian.com/cloud/functional-differences-in-atlassian-cloud-744721664.html)**

Let us know your thoughts on this!


Tags: css

custom-field

hide
Epic and Story link
Asked by Giovanni Gibilisco:

Whenever a link to an Epic is added to the Page Properties of a product requirement I see that on Jira the related Epic is updated showing the linked Page.

![1.PNG](/t5/image/serverpage/image-id/43837i6E63C2399EFBC96D/image-dimensions/150x177?v=v2 "1.PNG")

This does not seem to happen when from the Confluence page editing screen I create a new epic instead of selecting an existing one.

This issue is related to epics but affects also stories.


Answers:
author: Ang?lica Luz
body: Hello Giovanni,

Thank you for getting in touch with Atlassian Community!  
Just for us to better understand and help you with this issue, can you let us know from where the screenshot is?   
Only seeing this piece we were not able to recognize if it's on Confluence, Jira of if it's an add-on. If possible, share with us the entire page.  
Are you using a classic or next-gen software project?  
Are you using only the page properties macro on the Confluence page?

This information will help us replicate the issue on a test instance to check if maybe it's a bug and if there is a workaround/solution.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud

epic

jira

jira-cloud

jira-software

page
Can I create a "pick-list" for labels on a template in Confluence
Asked by Libby Healy:

Hello Community!

I am creating a new Knowledge Base space. As a part of this space I am creating a KB template (KCS style). In the past we have run into the issue of having several labels that all mean the same thing (ex. report, reports, reporting). To solve for this I would like to create a "pick-list" of labels for people to choose from while creating a KB article from this template that would reflect our internal taxonomy. Is there a macro to support this?

I am open to other ideas of how to solve this issue as well.

Thank you!


Answers:
author: Shannon S
body: Hi Libby,

There may be an add-on to help you with that in [Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=labels).

For example,[Labels Cage](https://marketplace.atlassian.com/apps/1211162/labels-cage?hosting=server&tab=overview) allows you to force users to choose from a predefined set of labels.

Have a look at the other add-ons from the Marketplace link; perhaps one there has the exact functionality you need?

We currently also have a feature request that might interest you. You can vote on it if you find it useful and watch in order to be updated of any changes:

* [CONFSERVER-3936](https://jira.atlassian.com/browse/CONFSERVER-3936) *Limit who can create new labels*

Lastly, there was previously a feature request for what you are asking for exactly, but we have decided not to implement this in the near future:

* [CONFSERVER-35684](https://jira.atlassian.com/browse/CONFSERVER-35684) *Possibilty to select a status (and label) from a dropdown*

Regards,

Shannon

comments: author: Libby Healy
body: Thank you, Shannon!


author: Libby Healy
body: Hi Shannon, I am attempting to find information on the [Labels Cage](https://marketplace.atlassian.com/apps/1211162/labels-cage?hosting=server&tab=overview&_ga=2.214644496.687337622.1556280729-1527780930.1540395864) space, but cannot get any of the documentation to load. It looks like they have not updated their product in a year or so. Is this still a viable solution on the Marketplace?

Thank you,

Libby


author: Shannon S
body: Hi Libby,

According to their listing, Labels Cage is expected to support Confluence versions 6.0.1 - 6.15.3.

I would recommend contacting the company directly [from their vendor page in Marketplace](https://marketplace.atlassian.com/vendors/1212086/inlabs). There, you will be able to find an email address for them. Hopefully this is still in use!

Regards,

Shannon


author: Libby Healy
body: Thank you!
Server does not respond after restart (after certificate update)
Asked by Hans-Georg Emberger:

I have my confluence server hosted on a vServer.

All was running great until I stopped the server, updated a (letsencrypt) certificate and restarted the confluence server again. Now I have the browser waiting with the X on the https address. No return.

Any suggestions, how I could troubleshoot?

In the catalina.out, I see no Errors or issues


Answers:
author: Hans-Georg Emberger
body: Made it work again ... multiple TLS entries in server.xml do not work


Tags: confluence-server

server
Confluence cloud team calendar gives "No users found" message
Asked by Warren:

This applies to Confluence cloud team calendars.

I have 2 users who have been using Jira and Confluence for months. Suddenly today, they are not showing as users in the team calendar. The ***Who*** user picker box gives the message shown below if they themselves put their name in or if anyone else does. @ mentioning in both Jira and Confluence still work, it is just in the team calendars that this is an issue. I'm the site Admin and as far as I'm aware, nothing has changed internally to affect this.

Any help or advice greatly appreciated.

![Screenshot_4.jpg](/t5/image/serverpage/image-id/43830i2D2E9288C710EB82/image-size/large?v=v2&px=999 "Screenshot_4.jpg")


Answers:
author: Warren
body: This has been resolved by Atlassian performing a content index on our Confluence site.


Tags: calendar

cloud

confluence-cloud
Routing from domain name to IP:port
Asked by Sol?ne Merer:

Hi

I have setup a confluence server, and my users have to log in at xxx.xxx.xxx.xxx:8090, wich is not easy to remember

I have a domain name "mydomain.org", and I would like "wiki.mydomain.org" to redirect my users to xxx.xxx.xxx.xxx:8090 (they don't need to know about it).

I changed my DNS record so it goes to the right IP address, but how do add the right port?

Thanks!


Answers:
author: Edwin Kyalangalilwa
body: Hi [@Sol?ne Merer](/t5/user/viewprofilepage/user-id/351992),

DNS doesn't provide forwarding to port numbers.

You can setup a web server on the Confluence server that redirects 80 to 8090.

For example Apache:

[Proxying Atlassian server applications with Apache HTTP Server (mod_proxy_http)](https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html)

comments: author: Sol?ne Merer
body: Thank you for your quick help

I'd rather not install anything more than Confluence.

Maybe iptables could be the solution?


Tags: confluence-server

server
Can I clone a space template to create a global template?
Asked by Joe Naughton:

I have a space template that was created that we now have need of in multiple spaces. Can I clone from the space template to create a global template, or change the template type to global?


Answers:
author: Shannon S
body: Hello Joe,

We previously had a feature request to be able to copy templates but unfortunately it is not something we plan to implement in the near future:

* [CONFSERVER-7752](https://jira.atlassian.com/browse/CONFSERVER-7752) *Add ability to copy templates*

You could use the [Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview) to copy the code from the Space Template to Global Template, or you could use [an add-on such as the ones on Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=copy%20templates).

I hope that helps! Do let us know if you have any questions.

Regards,

Shannon


Tags: atlassian-marketplace