youngmon/atlassian-qna huggingface dataset:
Date macro format differs when viewing linked Confluence page in Jira modal vs in Confluence
Asked by IL:

We have set our language to English (UK) and specified our date format in Confluence settings to be dd MMM yyyy.

However, for Confluence pages that are linked on Jira issues, we're seeing that the date format for the //date macro, when viewing the page in the pop-out/modal, is MMM dd, yyyy format, which is not what we want. It's shown correctly when viewing the very same page directly in Confluence.

Example screenshots are included (again, this is for the identical confluence page viewed in two different places).

![modal-incorrect.png](https://community.atlassian.com/t5/image/serverpage/image-id/317591i7C70E838FC85D511/image-size/large?v=v2&px=999 "modal-incorrect.png")![confluencepage-correct.png](https://community.atlassian.com/t5/image/serverpage/image-id/317592i7F4A4268855C2CD2/image-size/large?v=v2&px=999 "confluencepage-correct.png")


Answers:
author: Marc - Devoteam
body: Hi [@IL](/t5/user/viewprofilepage/user-id/5466734)

Welcome to the community.

I tried this as well and on the project pages option in the Jira project this will not change the format.

Raise this at Atlassian Support as a probable BUG, and see if this can be fixed.

<https://support.atlassian.com/contact>

comments: author: IL
body: Just putting this here for posterity: the source of the bug is that our Jira instance apparently had the default language set as English (US), and the Confluence pop-out in Jira uses the language settings from Jira, not from Confluence.


author: Marc - Devoteam
body: Hi [@IL](/t5/user/viewprofilepage/user-id/5466734)

I even changed my Jira language to English Uk , but the notation of the date format on the project pages option on a project still show English US notation.


Tags: cloud

confluence-cloud
The software responds slowly.
Asked by Thanapong:

As a couple of day our staff facing the slowly and inappropriate respond time with Merlot software when input any data to correct the information.

USER: jarunate couldn't open file that she uploads to Merlot software, screen show ' Error retriring the CPswap allowablePariringTypes Key!


Answers:
author: Marc - Devoteam
body: Hi [@Thanapong](/t5/user/viewprofilepage/user-id/5473751)

Welcome to the Atlassian Community.

I think you are raising your issue in the wrong place. This is not a support forum for Merlot Software.


Tags: cloud

confluence-cloud
How do you hide the page owner and the Last edited username in a public facing page?
Asked by Steve Fleming-Parsley:

I want hide the page owner name and the name of the last editor from public view, is this possible?


Answers:
author: Liam - DevSamurai
body: Hi [@Steve Fleming-Parsley](/t5/user/viewprofilepage/user-id/5473731),

For your question, unfortunately, there's currently no built-in option to hide this information in the Confluence Cloud. You can see that some users have the same request for hiding page owner and status here: <https://community.atlassian.com/t5/Confluence-questions/Remove-author-and-like-from-space-and-its-pages-on-cloud/qaq-p/925068>

The feature request ticket is open and gathering interest: [CONFCLOUD-30449](https://jira.atlassian.com/browse/CONFCLOUD-30449). You can vote for it to stay updated with the latest news for this feature.

Hope it helps ?

comments: author: Kuehne, John W
body: I would also like a way to hide this information. It's a needless security risk to put this information on a public page. Other CMS have made this option for, like, decades.


Tags: cloud

confluence-cloud
Getting this error 'Error - Invalid JQL' when trying to access dashboard made by one of my TM
Asked by Naveen Chanda:

Trying to access a dashbaord on confluence where one of my TM made. Even after multiple loadings and changing the formula still getting Error - InvalidJQL.

I have access to the JIRA project. But I am thinking, since it is on confluence I selected wrong domain, when I was asked to sign-in. Now not sure how to revert. Any help would be highly appreciated. Thanks


Answers:
author: Humashankar VJ
body: Hi [@Naveen Chanda](/t5/user/viewprofilepage/user-id/5473585)

Can you please verify that the JQL conditions are currently valid? For example, consider the following JQL query:

Project = "ABC" and Team in (1025,4578) and fixVersion = 'Test1234'

At the time of creation, the fixVersion was indeed 'Test1234', but it might have been modified to 'Test123456' since then.

In such a case, the JQL query would result in an 'Error - Invalid JQL' message."

Hope this helps - Happy to help further!!  
Thank you very much and have a great one!

Warm regards

comments: author: Naveen Chanda
body: Thanks. Since this was on confluence, I was referring to wrong URL or domain. after changing it , was able to relink the query. Thanks.


Tags: cloud

confluence-cloud
??? ??
Asked by ???:

????? ??? ??? ???? ? ??? ?? ??? ?? ??? ????? ?? ???? ??? ? ?? ??? ??? ??????.


Answers:
author: YY Brother
body: ?????, [@???](/t5/user/viewprofilepage/user-id/5473684)

?? ????? ?? ?? ?????.

Atlassian ??? Atlassian ???? ???? ???. ?, ? ??? ?? ? (?: Atlassian ????, ?? ???)??? ?????.

??? ???? ? ???? Atlassian ??? ???? ???? ??? ???? ??? ????? ??? ? ????. ?? ?? ? ???? ? ??? ???? ?? ??? (?: Atlassian ????, ?? ???)? ???? ? ?? ???.

? ??:

?? ?? ???? ???? ???? ????? ? ???? ???? (??? ???? ??) ??? ???? ???, ?????.

YY?


Tags: cloud

confluence-cloud
Confluence Calendar Notifications only for specific users
Asked by Crystal Rouse:

We have users requesting that they only want to receive the calendar update notifications for specific users (users under their purview).

Is there a way to do this so the user will not receive all of the update notifications but only those for users they select?


Answers:
author: Brant Schroeder
body: [@Crystal Rouse](/t5/user/viewprofilepage/user-id/4230150) that functionality does not currently exist currently in either cloud or data center. You could make the suggestion here so others can vote on it and Atlassian is aware of it: <https://jira.atlassian.com/secure/Dashboard.jspa>

comments: author: Dave Rosenlund _Trundl_
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) is right, of course, [@Crystal Rouse](/t5/user/viewprofilepage/user-id/4230150)

But judging by the tags on your post, here's a short cut to the [Confluence Data Center suggestions](https://jira.atlassian.com/browse/CONFSERVER-36940?filter=98691).


Tags: calendar

confluence-data-center

data-center

notification
viewing issues post import, space permissions already checked
Asked by Mark Simpson:

I have imported a couple of spaces from another account. The other account had one of these spaces locked down. Once imported to the new account I updated the permissions to include me on the new account, but I keep getting the message that I cannot view. When I select to get access it sends an email to the admin on the original account. Though I have already made myself an admin for this space on the new account. What is wrong here?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mark Simpson](/t5/user/viewprofilepage/user-id/5473526) and welcome,

try to check if there are some page view restrictions in the path that don't allow you to view pages within the space.

Fabio


Tags: cloud

confluence-cloud
Sprints from other users show up on my backlog
Asked by Robert Veitch:

Is there anyway to only show sprints related to me that I create on my Backlog on my Board.

See screenshot below where Andre's sprint is on my Scrum Board, and I thought I would only see mine. (Bob's)

![Screenshot 2024-08-02 105111.png](/t5/image/serverpage/image-id/339747i87D2AE370298D7A9/image-size/large?v=v2&px=999 "Screenshot 2024-08-02 105111.png")

Thanks for any help.


Answers:
author: Trudy Claspill
body: Hello [@Robert Veitch](/t5/user/viewprofilepage/user-id/5358287)

Welcome to the Atlassian community.

There are two cases where a sprint will show up in a Scrum board:

1. The sprint was created from that scrum board.

2. The sprint contains an issue that is within the scope of the scrum board filter.

So, if Andre's sprint was not created in your board, then the KAN issues in it must be within the scope of your board's filter.

A board uses a Filter to determine which issues to display. If you don't want to see Andre's sprints in your board you need to modify your board's filter to exclude the issues assigned to those sprints.

There is not a simple way to change a filter to say "show me all the issues not in a sprint, plus show me all the issues in only the sprints created in this board".

Is there another way to identify the issues that would be in your sprints vs. Andre's sprints? Do the issues get assigned to you vs. Andre?

comments: author: Robert Veitch
body: Yes, Andre has a similar scrum board with a similar filter where assignee is = to him.

My filter is as follows but I still see Andre's sprint.

I thoght adding assignee = to me would work but it doesn't?

project in (APEX,"Projects Reporting T","Credit Card Providers","Operabilty Reporting T") and status in ("Backlog Low Priority","To Do High Priority","IN PROGRESS",TESTING, Done) and ***assignee***= 6154cc057a6be40071ab4027 ORDER BY created DESC


author: Trudy Claspill
body: Did you navigate to the board configuration and confirm that the modified filter displays there?

Did you refresh your backlog screen after confirming that?

Was there any change to the display after that? Do you still see Andre's sprint. Do you still see the same issues listed in Andre's sprint?

Are the issues in Andre's sprint assigned to you?


author: Trudy Claspill
body: Hello [@Robert Veitch](/t5/user/viewprofilepage/user-id/5358287)

It appears that you Accepted my Answer.

What ended up being the root cause of Andre's sprints showing in your board?


author: Robert Veitch
body: The sprint contains an issue that is within the scope of the scrum board filter.


author: Bhanu
body: Hi [@Robert Veitch](/t5/user/viewprofilepage/user-id/5358287)

Welcome to the community!

You will need to modify the filter to show only issues assigned to you or add a label to the issues for them to show up on you backlog. Technically you need to tag your issues so that the Jira Filter can get those issues and only those issues will be shown on your backlog.


Tags: cloud

jira-cloud
Updating existing issues without causing duplicates if I'm not an admin
Asked by Chasity Carmichael:

Is there away to update existing backlog items with a CSV file without causing duplicates if I am not an admin and don't have access to the external importer tool?

I only want to update a couple of fields in 600 backlog items but if I try to do this it creates duplicate stories even though I included the Issue Key per the instructions. I have since found out you have to use the external importer tool but you have to be a admin to have access to that function.


Answers:
author: Bhanu
body: Hi [@Chasity Carmichael](/t5/user/viewprofilepage/user-id/5481778)

You are doing it the right way. To verify, I have used issue id as well, and I was able to reproduce the same error. Post the import its showing that 0 issues were imported as its supposed but when you verify there is a new issue created and existing issues are not being updated.

You can report the Bug on the Atlassian support platform and the support team will get back to you.  

Link to the Atlassian support portal: [Contact Support](https://support.atlassian.com/contact/#/)

comments: author: Chasity Carmichael
body: Should I be able to update with Issue ID without admin access?


author: Bhanu
body: I tried both issue key and issue id, I thought that issue id would help as it is a system identifier, but it did not work either.   

I suggest reporting it to Atlassian.


author: Bill Sheboy
body: Hi [@Chasity Carmichael](/t5/user/viewprofilepage/user-id/5481778) -- Welcome to the Atlassian Community!

There are several open suggestions to fix this behavior, such as these two:

<https://jira.atlassian.com/browse/JRACLOUD-62865>  
<https://jira.atlassian.com/browse/JRACLOUD-81633>

You may watch / vote for them to see any progress, although one of them is quite old.

Kind regards,  
Bill


Tags: cloud

jira-cloud

jira-software
Is there any REST API for jira 9.12.2 for fetching list of projects a user has access
Asked by Aravind Koushik Gobburu:

Hi Everybody, Is there any REST API available for 9.12.2 version of jira for fetching the list of projects that a user has access to. Will it be possible please share the rest call here. Thanks in advance!


Answers:
author: Jim Knepley - ReleaseTEAM
body: It depends on who authenticates the API call. If the user authenticates the API call, you can use the "[Get api 2 project](https://developer.atlassian.com/server/jira/platform/rest/v10000/api-group-project/#api-api-2-project-get)" call.

If you're authenticating as some other entity, I don't think there's a way via the API to ask "Which projects does Alice have access to?"


Tags: jira-server

server
Stopping Automatic Account Creation
Asked by Caroline Murphy:

We have our Google SSO linked to JIRA/Confluence. Atlassian keeps automatically inviting ANY employee in our google system to JIRA. How do we stop this from happening?


Answers:
author: Jim Knepley - ReleaseTEAM
body: From <https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/>
> We sync all Google Workspace users to a single group called All users from Google Workspace. To find this group, go to Groups in your Google Workspace directory.
>
> If you connect to Google Workspace and subscribe to Atlassian Guard Standard, you can sync specific Google Workspace users to specific groups.

That'll be $3/user/month, please.

comments: author: Caroline Murphy
body: Thank you! So I'm either you $3/mo or a bunch more for all these people who are accidentally going to get access through this auto-syncing :)


Tags: cloud

confluence

jira-cloud

user-management
Parent and Child Object type references
Asked by Michael Frade:

Trying this and it seems to not be working as I had hoped. Perhaps there is a setting I am missing.

Have a parent object type with multiple children object types due to access control reasons. Inheritance and Abstract settings are turned on for the parents

In the trying to make an attribute object reference that points to the parent object type and pulls in the data from the children objects. When I go to add a value in the attribute, it is not bringing up the existing object and instead is saying "new object".

Is what I am after possible?


Answers:
author: Michael Frade
body: Found it - "Include children" needs to be selected on the general tab for the configure screen of the attribute with the referenced object in question


Tags: assets

cloud

jira-cloud
Im new to jira and trying to call the api but it is giving me error and also im using Custom UI
Asked by Taha Husnain:

useEffect(() =\> {  
const url = \`https://${jiraDomain}/rest/api/3/issue/KAN-1\`;  
const getIssue = async () =\> {  
try {  
const res = axios.get(url, {  
headers: {  
Authorization: \`Bearer ${apiToken}\`,  
Accept: "application/json",  
},  
});  
console.log("respone ===\>", res);  
setText(res);  
} catch (error) {  
console.log(error.message);  
}  
};  
getIssue();  
}, \[jiraDomain, email, apiToken\]);


Answers:
author: Trudy Claspill
body: Hello [@Taha Husnain](/t5/user/viewprofilepage/user-id/5559439)

Welcome to the Atlassian community.

What is the error you get?

comments: author: Taha Husnain
body: **First Issue:**

I'm encountering a CSP violation detected for 'script-src' while serving content at <http://localhost:8000/>. The error message suggests that for an app to share data with external resources or use a custom CSP, I should follow the steps in this guide: [Atlassian Forge Content Security and Egress Controls](https://go.atlassian.com/forge-content-security-and-egress-controls). This error is occurring on the front-end side.

**Second Issue:**

I am receiving an error: "Uncaught Error: Unable to establish a connection with the Custom UI bridge."

**Third Issue:**

When trying to access XMLHttpRequest at '<https://hayloo.atlassian.net/rest/api/2/issue/KAN-1>' from origin '<https://localhost:3000>', I am blocked by a CORS policy. The error states: "Response to preflight request doesn't pass access control check: It does not have HTTP ok status."  

What is the proper way to call the Jira issue API or any API? I created a Jira project with a custom UI, and these are all the errors I'm encountering. I've tried using a proxy and the methods provided by Jira, but have been unsuccessful. Could you please guide me and suggest a solution?

<br />

MY YAML FILE  

modules:  
jira:projectPage:  
- key: hello-world-hello-world-project-page  
resource: main  
resolver:  
function: resolver  
title: hello-world  
function:  
- key: resolver  
handler: index.handler  
resources:  
- key: main  
path: static/hello-world/build  
tunnel:  
port: 3000  
permissions:  
scopes:  
- read:jira-work  
content:  
styles:  
- "unsafe-inline"  
app:  
runtime:  
name: nodejs18.x  
id: ari:cloud:ecosystem::app/61f3883e-3d83-4702-b6c8-2728884b9d0a


author: Trudy Claspill
body: Hello [@Taha Husnain](/t5/user/viewprofilepage/user-id/5559439)

Unfortunately your issues are outside my realm of experience. I asked you for the error information because without that nobody would be able to suggest what you would need to do to fix your issues.

Are you using the Forge platform for this development? If so there is a Forge developer community that might have the expertise to help you.

<https://community.developer.atlassian.com/>


Tags: api

cloud

jira-api

jira-cloud
my epic status should change when any changes in the story/Task/subtask of the epic -datacenter vers
Asked by Lakshmi Narayanan Ramalingam:

Hi i want my epic should automatically change when stories/task/Sub task has change in status. I am using the Datacenter version.

Thanks,

Lakshmi


Answers:
author: Seon Shakespeare
body: Hi [@Lakshmi Narayanan Ramalingam](/t5/user/viewprofilepage/user-id/5470695),

You can achieve this using Jira automation!

Set up an automation rule that triggers when a story/task changes status. Then, add an action to transition the parent epic's status accordingly.

You might need additional rule to handle sub-task to Story/Task automation.

You'll find the automation settings in your **Project settings \> Automation**.

Hope this helps!


Tags: cloud

jira-data-center
Attach 400+ unique documents to 400+ different tickets?
Asked by Bryan Howard:

Hi all, I looked around but didn't find quite what I'm looking for.

We're digitizing some documents, and I need to attach about 400+ unique documents to that same 400+ unique tickets. I *can* do this individually, but I'm nothing if not a man in pursuit of automation.

I have all the documents named the same name as the tickets (ie SR-12345). Is there a way to mass upload those documents (ideally with a comment) to their respective tickets?

Thanks for any help!


Answers:
author: Matt Doar _Adaptavist_
body: My approach would be to use Jira Python and the underlying REST API to upload each document to the intended issue. And add a comment to the issue. I'd start with

<https://confluence.atlassian.com/jirakb/how-to-add-an-attachment-to-a-jira-issue-using-rest-api-699957734.html>

and then follow on from there


Tags: cloud

jira-cloud
pull information from webresponse
Asked by Nodar Vardiashvili:

Hi, I want to pull information from webresponse. I get big data, but i want to filter it according to ID's.  

<br />

{actor={avatarUrl=https://\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*.at\*\*\*\*\*\*\*\*.png, displayName=Nodar Vardiashvili (????? ???????????), name=Nodar Vardiashvili (????? ???????????), key=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*, emailAddress=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*, isDeleted=false}, id=3057535, affectedAttribute=Unit, oldValue=Workplace Unit, newValue=IT UNIT, type=2, created=2024-08-02T14:22:34.457Z, objectId=56\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*7}, {actor={\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*2FNV-1.png, displayName=Nodar Vardiashvili (????? ???????????), name=Nodar Vardiashvili (????? ???????????), key=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*e7a, emailAddress=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*.com, isDeleted=false}, ***++id=3057534, affectedAttribute=Department, oldValue=IT, newValue=IT dep++***, type=2, created=2024-08-02T14:22:34.451Z, objectId=562857}, {actor={avatarUrl=https:// \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*-1.png, displayName=Nodar Vardiashvili (????? ???????????), name=Nodar Vardiashvili (????? ???????????), key=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*7a, emailAddress=n\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*t.com, isDeleted=false}, id=3057533, affectedAttribute=Title, oldValue= Support Unit, newValue=IT TITLE, type=2, created=2024-08-02T14:22:34.436Z, objectId=562857}, {actor={avatarUrl=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*NV-1.png, displayName=Nodar Vardiashvili (????? ???????????), name=Nodar Vardiashvili (????? ???????????), key=\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*, emailAddress=n. \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*.com, isDeleted=false}, id=3037506, affectedAttribute=Unit, oldValue=Workplace Unityyyy, newValue=Workplace Unit, type=2, created=2024-07-31T10:19:18.565Z, objectId=562857}

I want to pull request from ID 3057534, i want to know affected product and old and new value/ i am try to use

{{webResponse.body.affectedAttribute.first}} and it's filter only first affected attribute but second and third one i cannot filter


Answers:
author: Aron Gombas _Midori_
body: Just to make sure that the context is clear, you are using the "Send web request" action in an automation rule and you want to filter the JSON returned in the response, right?

comments: author: Nodar Vardiashvili
body: Hi, Yes,   

and in autoamtion i want something like this. if {{webresponse.id}} equals ***++3057534++*** and {{webresponse.***++affectedAttribute}} equals department++*** then make actions (add comment or create new task)


author: Nodar Vardiashvili
body: do you know how I can do it ? [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447)


Tags: cloud

jira-cloud