youngmon/atlassian-qna huggingface dataset:
Random users appearing in invites
Asked by Steve Basford:

I hope somebody can help on a fundamental query.

When I go to invite users to a board , many users that have no association with myself or our account are auto-suggested. They are not members of the workspace or the board. Where is this coming from, how to turn this off?

It looks very much like a bug

thanks


Answers:
author: Steve Basford
body: Noted also I could not find any method of asking this question to Atlassian

comments: author: Artemis
body: You can reach Trello's support team at <http://www.trello.com/contact> --- if you have a Standard or Premium Trello subscription you can ask any question and speak to someone on the team. If you use Trello for free, you'll have more limited support options and will be directed here to the Community for most requests.


author: Artemis
body: Hi [@Steve Basford](/t5/user/viewprofilepage/user-id/4845024),

When you invite someone by username or by their account's public name, Trello will show you a list of suggestions to help you find the right person. If the person you want to invite shares a similar name with other Trello users you could see a list of irrelevant users. It's understandable to be concerned, but this isn't a bug! I'd encourage you to invite people to your board using their email address to make sure you're inviting the right person.

If it helps to ease some of your concerns, people can't see your board until you invite them or unless your board is set to public visibility. Hope it helps.

comments: author: Steve Basford
body: Many thanks. A very strange way of working indeed, unfamiliar to users and adds to the security risk greatly by increasing the chances of inviting another in error.

And it appears that this can't possibly be of benefit to anybody. Is the products view that one of those 6 users it offers that are unknown to your account, , from thousands of randoms around the world, could possibly be the one you're looking for ? And to top it off, identical names appear, so you have no idea who they are.

It doesn't appear to make any sense as a feature. Can anybody explain a real useful use case, that trumps the security risk it presents?

Further more, it included users that have not yet confirmed their email and blocked users (trello suggesting you may wish to add blocked members).


author: Steve Basford
body: Anybody have any further insight to this, its a very strange way of working, unlike any other product. Anybody think of a reason why this might be a good idea? Anyway to feedback to the Atlassian as an issue?


author: Artemis
body: Hi [@Steve Basford](/t5/user/viewprofilepage/user-id/4845024), my understanding is that this is common for many "social networks" and Trello followed a similar format. Trello's staff does monitor these forums but I'd encourage you to submit feedback to the team directly via a ticket at <http://www.trello.com/contact> so you can talk with a team member directly.
Inviting someone to a board who is not a Trello user
Asked by andre mkandawire:

Hi, I have been using Trello for a couple of months. We use it to collaborate on projects internally. We have now created a Trello Board (public) where I would like to send link to ppl who are not necessarily Trello users, and I do not want them to have to create an account. HOwever when I create an "invite link" to the board, and then email them the link myself to open, it requires them to sign in or establish an account. The board I'm trying to get them to see IS public. Am I not able to do this because I am using the free version or what am I doing wrong?


Answers:
author: Suvradip Paul
body: Hi [@andre mkandawire](/t5/user/viewprofilepage/user-id/4844900) ,

Thanks for posting and welcome to the community,

I think you can refer this previous post - <https://community.atlassian.com/t5/Trello-questions/Create-invite-link-without-requiring-Trello-account/qaq-p/1240106>.

comments: author: andre mkandawire
body: Hi Paul, Thank you for pointing me in the right direction. The info was helpful. Problem solved! Thanks :)

//AMK


author: Suvradip Paul
body: Thanks [@andre mkandawire](/t5/user/viewprofilepage/user-id/4844900) for your kind confirmation.

Could you please accept the answer so that we can use it for future reference and help others facing similar issue?
Show card button conditionally
Asked by Rayan Altamimi:

Dear Atlassian Community,

Is there a way to show a Trello button conditionally?

For example: show this button for cards in list "list name"

or show this button for cards with label "label".

I have many ideas for automation buttons but my cards quickly become cluttered with irrelevant buttons.

Best Regards,

Rayan


Answers:
author: rakesheligapalli
body: hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993)

Agree with [@Rayan Altamimi](/t5/user/viewprofilepage/user-id/4844655) A conditionally visible button can enhance the overall workflow with a single click. I still find this strange, as to why this feature is not available already.


author: Hannah Humbert - Simpla Workflows
body: Hi [@Rayan Altamimi](/t5/user/viewprofilepage/user-id/4844655) ! Welcome to the community :) I don't believe it's possible to hide buttons and only make them appear under specific conditions. If the goal is to not have all the buttons display all the time in order to not clutter the card, could you use rules instead of card buttons? For example, using labels or custom fields to trigger the commands rather than a card button.
Why does when I proceed with premium billing it shows I need to pay 2 accounts?
Asked by Sibghathullah:

Note that we are a small business that currently works on trello boards. Our Manager created boards \& workspaces and keep us employees as a guest to his boards. But now that he's planning to proceed to pay for his premium features, it shows that he needs to pay for 2 accounts and we don't know the reason why.  

Is it because "me" one of his guest is currently on trial period for premium? If yes, how can I cancel my trial period for premium so he can proceed with the payment for his own account only?


Answers:
author: Sagar Rao
body: Hi Arnon,

It could be that you have multiple users in your workspace or maybe a guest user who is added to more than one workspace. I would suggest that you look under the member's list first to see how many users show up there.

Also, when you are upgrading, you are actually upgrading the workspace, and just one single user account.

Cheers,  
**Sagar Rao** \| The Trello Team

comments: author: Sibghathullah
body: Hello Sagar,  

All fixed thank you. These are my last few questions.  

Currently the account was subscribed to Free Premium Trial and having 3 days left. I added already my payment method and details to avail the premium account but did not charge me yet. Can you confirm the following?  

- Is it prepaid? It will be charged to me first so I can continue my premium account to the next upcoming month/year?  
- Is the reason why it's not charged yet because the system is waiting to finish my 3 days remaining on free premium trial before they start considering my official premium and payed subscription?

Thanks!


author: Sagar Rao
body: Hi Arnon,

Yes, the service is prepaid. Once the trial ends you will be charged.

Sagar


Tags: premium

trial
How do I recover cards that are no longer visible in a list, but not archived?
Asked by Tarmala Caple:

On one of my boards my lists have no visible cards. Under the title of the list it simply states 16 cards. I dropped something on my keyboard when working on a board and this happened. Does anyone have any ideas as to what happened and how I can recover my cards?

![Screen Shot 2022-03-29 at 9.09.43 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/190354i0D8F06CB728620A0/image-size/large?v=v2&px=999 "Screen Shot 2022-03-29 at 9.09.43 am.png")


Answers:
author: Artemis
body: Hi [@Tarmala Caple](/t5/user/viewprofilepage/user-id/4844298), you currently have a filter enabled on the board with 0 results, and clearing out that filter will show all of your cards again.

While in the board, tap 'x' on your keyboard or click the X next to the "Filter" button to remove it.

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

comments: author: Tarmala Caple
body: Thank-you so much [@Artemis](/t5/user/viewprofilepage/user-id/4838553) . That worked perfectly.


author: Artemis
body: Glad to hear it [@Tarmala Caple](/t5/user/viewprofilepage/user-id/4844298) :)


author: Kate M
body: Thank you [@Artemis](/t5/user/viewprofilepage/user-id/4838553) I just had the same issue!
Is the trigger "when the description of a card in list" broken?
Asked by Helpful Person:

Hi, I've created a few triggers that are intended to be specific to a given list, but they trigger for the entire board. Does anyone else have this issue? I'm not sure how to report a bug correctly...

Thanks!

matt

Example:

Complete is a list, Requester: is a pattern in the card description, Checklist is a checklist.

when the description of a card in list "Complete" contains "Requester: \\n{\* }", add an empty checklist named "Checklist" to the card, add item "Requester Agrees Complete" to checklist "Checklist", assign the item to member @{wildcard1}, set the item due now, and post comment "@{wildcard1} This card is finished. Please review and either raise an issue or check the \\"Requester Agrees Complete\\" check box. Thanks!"


Answers:
author: Helpful Person
body: It is a bug, they will fix it eventually:

"  
I heard back from my colleague, and this is indeed a bug. I'm afraid I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.

In the interim, perhaps it would be useful to try a similar rule scheme using labels instead? For example, instead of triggering the actions based on residing in a specific list with a specific description, you could trigger those rules by adding a specific label. Not quite ideal, as it adds an extra step, but it would offer a fully manual way to trigger those rules in the interim.

"

comments: author: Artemis
body: Hey [@Helpful Person](/t5/user/viewprofilepage/user-id/4843786), thanks for sharing the workaround that support provided! That will be helpful for others having the same issue.


author: Artemis
body: Hi [@Helpful Person](/t5/user/viewprofilepage/user-id/4843786), assigning a specific list to your Butler rule should only trigger on cards in that list. The automation shouldn't trigger from other cards on the board outside of that list. Can you double-check that there aren't other similar rules enabled on the board that are causing the unwanted automations?

If you've ruled that out, you can reach the Trello team directly at <http://www.trello.com/contact> --- use the "Using Trello" and "Report a bug" option to send an email to support who can troubleshoot this through with you.

comments: author: Helpful Person
body: Thanks for the reply [@Artemis](/t5/user/viewprofilepage/user-id/4838553) !

I did verify and submit a bug.


author: Artemis
body: Great! Hopefully a team member can help untangle this. :)


Tags: butler

card

trigger
Como alterar dados de usu?rio no Atlassian, e ser visualizado no Trello?
Asked by Junia Damasceno:

Alterei meu nome e foto de usu?rio no Atlassian, consigo visualizar as altera??o no perfil do Atlassian por?m quando eu vou para o Trello n?o visualizo essas atualiza??es como realizadas ou seja, os dados que visualizo no Atlassian s?o os dados que foram atualizados, por?m os dados que visualizo no Trello s?o os dados do usu?rio anterior.

![Junia TRELLO.jpg](/t5/image/serverpage/image-id/190292iDCDC3C2647278C27/image-size/large?v=v2&px=999 "Junia TRELLO.jpg")![Junia Atlassian.jpg](/t5/image/serverpage/image-id/190293i05EB6BAB9870886B/image-size/large?v=v2&px=999 "Junia Atlassian.jpg")


Answers:
author: Artemis
body: Hi [@Junia Damasceno](/t5/user/viewprofilepage/user-id/4843722), I recommend reaching out to the Trello Support team directly so that they can look at your account and see if there's a mismatch.

<http://www.trello.com/contact> --- choose the category "Using Trello" and "Report a bug".
Como fa?o para enviar sugest?es?
Asked by rndesigner1:

Ol?!  
Estou migrando minha conta gratuita para o plano Standard, mas minha ?rea de trabalho n?o aparece. Como fa?o para entrar em contato?  
Obrigado!


Answers:
author: Alex W
body: Hey [@rndesigner1](/t5/user/viewprofilepage/user-id/4843591) - can you let us know what isn't appearing for you in Trello?
Measuring % of tasks completed within SLA on Trello
Asked by Task Bot:

I'm looking for away to apply SLA timing's across multiple boards, and then find a way of producing a report to show how many tasks were completed within these SLAs.

I've looked at the SLA power up which may be able to be configurable to set thSLAs but then how would I look to gather a report on this?


Answers:
author: Robin Warren _Blue Cat Reports_
body: You could look at a couple of other power-ups for this

- [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) is likely the best for the reporting aspect and can generate lists of cards over an SLA <https://www.bluecatreports.com/help/articles/cards-past-their-service-level-agreement/> as well as a Time to Complete chart which lets you see past completed cards and how long they took to complete <https://www.bluecatreports.com/help/articles/create-a-time-to-complete-chart/>

- [Time in List](https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list) is good for tracking time cards are spending in each list, and has some charts built in to see how long cards took historically. But... doesn't do as much as Blue Cat does :)


author: Alex W
body: Hey [@Task Bot](/t5/user/viewprofilepage/user-id/4728768) - Trello doesn't have any native SLA functionality I'm afraid. Jira Service Management does if you're looking for a service desk solution.

That being said, if you've found a Power-Up that adds SLAs to cards in Trello, I recommend reaching out to the support team for that Power-Up to see if it has a reporting function.
My Cards view not pulling in cards from all boards
Asked by Scott James Burke:

My Cards in the app and Cards section on the browser both only show cards from the same single workspace when I have multiple boards set up. I can't find any filter to adjust and can't find an FAQ/help section on this. Am I'm doing something wrong? Or is it a bug?


Answers:
author: Artemis
body: Hi [@Scott James Burke](/t5/user/viewprofilepage/user-id/4843522), welcome!

"My Cards" will only show cards that you're joined as a member. You'll know you're a member of a card when you see your avatar on the front of it, and it can be any card on any board that's part of any workspace. Here's Trello's page on how to join a card. <https://help.trello.com/article/807-adding-a-member-to-a-card>

Trello also has a (small) page on "my cards" is here. <https://help.trello.com/article/819-viewing-all-of-your-cards>
Cannot connect using ssh
Asked by egroj97:

While trying to test SSH connection from my newly installed Ubuntu machine (Bare metal) to bitbucket.org I get the following:

```
egroj97@tuf-ubuntu:~$ ssh -T git@bitbucket.org
client_loop: send disconnect: Broken pipe
```

I've made sure three times that the SSH key works, and was able to connect to github.com.  

Any ideas?


Answers:
author: Theodora Boudale
body: Hi [@egroj97](/t5/user/viewprofilepage/user-id/4246382) and welcome to the community.

Are you getting this error consistently when you try to test the SSH connection, or is it intermittent?

There is a possibility this error may be occur due to a firewall on your network. We've had a report on a similar issue where snort was used and a certain rule was blocking the connection. Are you using snort in that network?

This may also be caused by the issue mentioned in this blog post: <https://community.atlassian.com/t5/Bitbucket-articles/Diagnosing-and-Troubleshooting-TCP-Resets-from-Bitbucket-Cloud/ba-p/1562132>

In order to test this, could you try connecting to Bitbucket legacy IP addresses and see if this works?

18.205.93.2  
18.205.93.0  
18.205.93.1

You can try e.g.

```
ssh -T git@18.205.93.0
```

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How do I capture it when a Bitbucket Pipeline is manually stopped?
Asked by inger_klekacz:

Here's what I have working in Jenkins: I use an add-on called Bitbucket Status Notifier that can look for three conditions - success, failure, and cancellation of a job - and send that notification to our Teams channel (I know, Teamssss, but this is my life now):

```
steps { 
  bitbucketStatusNotify( 
    buildState: 'INPROGRESS',
    <other attributes>)

post { 
  success { 
    bitbucketStatusNotify( 
      buildState: 'SUCCESSFUL',
      <other attributes>) 
  } 

  failure { 
    bitbucketStatusNotify( 
      buildState: 'FAILED',
      <other attributes>)
  } 

  aborted {
    bitbucketStatusNotify( buildState: 'STOPPED', 
    <other attributes>)
  } 
}
```

In Pipelines, I can capture the exit code of successes and failures using the BITBUCKET_EXIT_CODE variable, but I can't seem to figure out how to capture it when I manually cancel a job while it's running. Here's what I have so far:

```
- step: 
    name: MyStep
    script:
      - <do something>
      - sleep 10 (to give me a chance to find the Stop button)
      - <do something else>
    after-script:
      - BUILD_STATUS_STRING="Notice from $BITBUCKET_REPO_FULL_NAME - Build Number $BITBUCKET_BUILD_NUMBER has ";
      - | 
        if [ "$BITBUCKET_EXIT_CODE" == "0" ]; then 
          BUILD_STATUS_STRING+="succeeded"; 
        elif [ "$BITBUCKET_EXIT_CODE" == "1" ]; then 
          BUILD_STATUS_STRING+="failed"; 
        # this next condition is where it doesn't work
        elif [ -z "$BITBUCKET_EXIT_CODE" ]; then 
          BUILD_STATUS_STRING+="been cancelled manually"; 
        fi;

      # here is where i normally curl the webhook, but let's just echo it for now
      - echo $BUILD_STATUS_STRING 
```


Answers:
author: Theodora Boudale
body: Hi [@inger_klekacz](/t5/user/viewprofilepage/user-id/4031091) ,

I'm not sure about the value of $BITBUCKET_EXIT_CODE when a build is manually stopped. However, the after-script runs only when a step succeeds or fails. If the build is stopped, the after-script won't run, which basically doesn't make possible to capture this use case there.

That would be dependant on the implementation of <https://jira.atlassian.com/browse/BCLOUD-19866>. If you'd be interested in this, I would suggest to add your vote in the feature request (by selecting the **Vote for this issue** link) as the number of votes helps the development team and product managers better understand the demand for new features. You are more than welcome to leave any feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to get notified via email on updates.

Implementation of new features is done as per our policy here <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html> and any updates will be posted in the feature request.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora

comments: author: inger_klekacz
body: Thanks for this information! I've upvoted and commented upon the request.


Tags: bitbucket-cloud

bitbucket-pipelines

cloud
Custom listener Scriptrunner Bitbucekt
Asked by Hamdy Atakora:

Hello and thank you in advance for the assistance.

I am trying to write a listener for Bitbucket repositories but i am not sure where to start or to go about it.

I am trying to write a listener to on all changes in repositories specifically MergedEvent.

I want to listen for events where a a branch is merged with another matching the condition if the pull request content files with a certain extension.

As a result send an HTTP request with the file name, repository name and other info i can get.


Answers:
author: Robert Giddings [Adaptavist]
body: Hi [@Hamdy Atakora](/t5/user/viewprofilepage/user-id/3017015) ,

Have you already seen ScriptRunner for Bitbucket's documentation on Custom Listeners, which can be found here: <https://docs.adaptavist.com/sr4bib/6.24.0/features/listeners/custom-listeners>

We also have a custom Script Console script in our Library which shows how to make HTTP requests, which you might also find useful: <https://library.adaptavist.com/entity/using-external-apis-in-sr>

Does this help you get started with the custom listener you are trying to write? Or do you require more help?

Kind regards,

Robert Giddings,

Product Manager, ScriptRunner for Bitbucket

comments: author: Hamdy Atakora
body: A little too late in replying here but nonetheless . Thank you. We went wit a different approach . Appreciate it.


Tags: atlassian-marketplace

bitbucket-development

bitbucket-server

script-listener

scriptrunner

server
Branch Type Filter does not list all types
Asked by Daniel Aldridge:

If I go into my branches, I'm given a filter of types release, feature, bug fix. There is another type of branch that is not in the list and I dont know what type it is. I think it might be "Other", but it is not in the list. How do I view branches that are not of the 3 types liste?

Thanks


Answers:
author: Theodora Boudale
body: Hi Daniel,

The filter 'Branch type' is based on the branch prefixes defined in the repo's **Repository settings \> Branching model**.

If you are an admin of this repo, you can open it in Bitbucket Cloud website, then go to **Repository settings \> Branching model** . In the **Branch prefixes** section, you can define up to 4 prefixes. If you have defined only 3 of them, you can select the 4th one and define its prefix. It should then show up in the filters in the **Branches** page.

If you don't have admin access to the repo, you can request help from one of the admins to set this up.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How can I apply versioning in a .net project before build?
Asked by Mohammad Ahmadi:

Hello,

Our company decided to migrate from tfs to git and use Atlassian products (Bitbucket and Bamboo) recently. All other teams can handle this migration but my team has a problem:

Situation :

1. We have a big and old project. ( there is a solution file with about 180 .csproj file)

2. Versioning apply on every project(csproj) separately.

3. We pack and push every project as nuget to a local repository.

4. We can't decrease or separate projects now.

Problem:

So we have a repository with 180 projects that must build together but get version separately. Also we need to apply versioning on exact csproj that got changes not all projects.

What I thought about solution :

Modify AssemblyInfo.cs of projects that changed when a merge done on master branch and then commit a new change.

Please tell me how can I do this ? or maybe you have some suggestion that help me to solve this problem.

Thanks


Answers:
author: Alistair.Mackay
body: This sounds like more of a git question than specifically Atlassian products, however it would be interesting to know how you got this to work as you describe in TFS. That might shed some light on the kind of workflow that might be required to do it in git. I am of course assuming you were using TFVC and not TFS's git repos.

(180 projects in one solution??? That must take forever to load in VS!)


Tags: bamboo

bitbucket-server

server

version