youngmon/atlassian-qna huggingface dataset:
Items from My Tasks Aren't Clearing Once Checked
Asked by paulo:

In the picture below, the items from 2020 won't delete once checked. I tried removing them directly from the Confluence pages they were created but they still appear in my task list. When I click on them to be removed, I get the message, "Oops! Your task change couldn't be saved. There could be a few reasons for this." How do I get them to be removed?![Confluence Bug.png](/t5/image/serverpage/image-id/130689iB5D4DFCA1642C1F0/image-size/large?v=v2&px=999 "Confluence Bug.png")


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Paulo and welcome,

It seems a bug to me, something seems to be wrong with those tasks... Have you tried to open a support request to Atlassian team? You will find a form to fill at the bottom of the following page:

<https://support.atlassian.com/contact/>

<br />

Regards

comments: author: paulo
body: Didn't see an area to report a bug. The form took me to the community site.


author: Jack Nolddor [Sweet Bananas]
body: Try now with the link I've put on my previous comment, it seems the one before wasn't correct at all.

Sorry for the inconvenience


author: paulo
body: This is where it takes me:

![Confluence Bug2.png](https://community.atlassian.com/t5/image/serverpage/image-id/130727iDDFD5ECB031329B5/image-size/large?v=v2&px=999 "Confluence Bug2.png")


author: Jack Nolddor [Sweet Bananas]
body: Ah sorry! Now I've understand your problem. It seems you are benefit from Atlassian FREE plan however as shown here:

<https://www.atlassian.com/enterprise/support-services>

> \*Community Support (from the Atlassian Community) is available to Cloud Free plans, in addition to self-help resources such as documentation and public bugs.

Not sure how to help you with this since it seems a bug to me. Have you tried from a different computer or used another browser to see if something changes?


author: paulo
body: Tried on Firefox with no success. Guess they don't want to learn about bugs from free accounts =/


Tags: cloud

confluence-cloud
Unable to login
Asked by Renee Dittmer:

Hello

This morning I was notified that users are unable to login to Confluence. Are there specific things I should look at to resolve this issue? I'm new to confluence so I don't know what to look at. I've check the windows services and they seem to all be running. I did change a service account password this morning, but the Confluence service doesn't login using this account so I don't know if this is the cause of the problem.


Answers:
author: Bibek Behera
body: [@Renee Dittmer](/t5/user/viewprofilepage/user-id/4266463) ,

Any specific error the user see on the UI while trying to login? Any screenshot or error log from the server will help.

-Bibek

comments: author: Renee Dittmer
body: I have attached a screenshot. Where do I find the logs?![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/130688i35940EBC0CDFB929/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: confluence-server

server
ERROR [async-dispatch-15] [synchrony.http] pong timeout
Asked by Charles Mitchell:

What is the main root cause...

DEBUG \[203:StdOutHandler \[/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.252.b09-2.el7_8.x86_64/jre/bin/java\]\] 2021-02-15 20:35:33,851 ERROR \[async-dispatch-15\] \[synchrony.http\] pong timeout


Answers:
author: Nic Brough -Adaptavist-
body: Hard to say from a snippet of log without any context.


Tags: confluence-server

server
Does Group Permission "Add Restrictions" allow members to add restrictions for all Space Pages?
Asked by Liam Trant:

I understand that Group Members can be granted permission to be able to add Page-level restrictions.

Will Group Members be able to add restrictions to all Pages under a Space? Or will this allow Group Members to add restrictions to just the Pages/Sub-Pages that they create?


Answers:
author: Liam Trant
body: The Page Restrictions documentation states, "To add or remove restrictions, you'll need to have permissions to edit the page and 'Restrict' or 'Admin' permission in the space."

I *think* the puts the onus on the Page/sub-page creator to initially set the Page-level restriction, thereby preventing even other Group Members from being able to modify that Page's restrictions.

Can the Community validate my interpretation of the documentation?


Tags: confluence-server

group

permission

restriction

server
Calendar showing dates from pages with date picker tags
Asked by Janne Kilpinen:

I needed a team calendar that would dynamically show tasks that have been marked with date tags, using the date picker. Is this possible to do with a macro? Thanks for hints!


Answers:
author: Jewgenij Moldawski
body: It would be an awsome feature for me!


author: Marlene Vitale
body: This would be a good feature to have. Display a calendar based on the dates in the page created from the date picker. Have not seen a solution and hope that it will someday.


Tags: confluence-server

server
NPM does not work if macagent starts from plist
Asked by Danny Kroeze:

Hello,

I created a Plist so that my mac remote agent can start automatically, but if the macagent starts through the plist it says that npm is not available. If I start the macagent manually the npm works fine.

The plist file:

\<?xml version="1.0" encoding="UTF-8"?\>

\<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "<http://www.apple.com/DTDs/PropertyList-1.0.dtd>"\>

\<plist version="1.0"\>

\<dict\>

\<key\>Label\</key\>

\<string\>com.atlassian.bamboo-agent\</string\>

\<key\>ProgramArguments\</key\>

\<array\>

\<string\>/Users/name/bamboo-agent-home/bin/bamboo-agent.sh\</string\>

\<string\>console\</string\>

\</array\>

\<key\>RunAtLoad\</key\>

\<true/\>

\<key\>KeepAlive\</key\>

\<true/\>

\<key\>UserName\</key\>

\<string\>name\</string\>

\</dict\>

\</plist\>  

<br />

I would like to know what to change in my plist file so that npm works.


Answers:
author: Danyal Iqbal
body: services have user scopes. you can run npm but your service cannot. Try this:

make sure to use the needed username instead of 'USERNAME_RUNNING_BAMBOO' and specify the correct path to the start-bamboo.sh (BAMBOO_INSTALLATION_PATH).  

    <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0">        <dict>                <key>Label</key>                <string>com.atlassian.bamboo</string>                <key>UserName</key>                <string>USERNAME_RUNNING_BAMBOO</string>                <key>ProgramArguments</key>                <array>                        <string>BAMBOO_INSTALLATION_PATH/start-bamboo.sh</string>                        <string>-fg</string>                </array>                                <key>SessionCreate</key>                <true/>                <key>RunAtLoad</key>                <true/>        </dict></plist>

source: <https://confluence.atlassian.com/bamkb/configuring-bamboo-to-start-automatically-on-startup-on-mac-os-x-302812729.html>

comments: author: Danny Kroeze
body: Hello,

<br />

Thanks for your reply. The only difference I can see is this:

    <string>-fg</string>

                    <key>SessionCreate</key>                <true/>

The macagent is able to start through the plist, but NPM is not working. I can also see that the remote agent is online/idle.   

I first tried to follow the documentation from Confluence, but we have to run it in launchagent, and it was not working(not even getting the remote agent online with that documentation). So I followed this documentation: <https://mgrebenets.github.io/mobile%20ci/2015/02/01/bamboo-remote-agent>

(I only followed the launchagent part, because we have a correctly configured remote agent)


Tags: agent

bitbucket

confluence-server

remote

server
I don't get email notification
Asked by t.kusters:

While all my notification settings seem to be correct. I do not get any email notifications about confluence. Some of my colleagues are experiencing the same problem.

In this feed, there seemed to be a block on the Atlassian side.  
<https://community.atlassian.com/t5/Confluence-questions/I-don-t-get-email-notifications/qaq-p/1425370>

![Screenshot 2021-02-16 at 12.44.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/130644i98277365D7AD2891/image-size/large?v=v2&px=999 "Screenshot 2021-02-16 at 12.44.15.png")


Answers:
author: t.kusters
body: Hi, in the tagged question the problem was fixed!

comments: author: t.kusters
body: And thanks for your help :)


author: Pramodh M
body: Hi [@t.kusters](/t5/user/viewprofilepage/user-id/4260665)

Can you please check by publishing with version comments and then checking email manage watchers?

comments: author: t.kusters
body: [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) sorry I'm not sure what you mean..


author: Pramodh M
body: While you are editing the page, you have the option to publish the page with version comments.

When you publish the page with the version comments option all the watchers of the page should get the notification, please check whether this option is working!


Tags: cloud

confluence-cloud

email

notification
Logs granting administrator rights
Asked by Vitaliy Zhuk:

logs granting administrator rights for user Sergey Mikevich


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Vitaliy and Welcome,

Please could you further explain your issue to see if anyone here can help you somehow?

It is not clear enough what your problem is... at least for me.

Kind regards

comments: author: Vitaliy Zhuk
body: Hi, where can I see the logs of who granted the rights to the user


Tags: cloud

confluence-cloud
Automatically filtering the current workflow status of page in a page property report macro
Asked by Denis:

Hi everyone,

I'm working with Comala Workflows for Confluence and I created a page property report which shows all pages in a space with the same workflow status.

Now I want to automate the page settings. Is there a way to create a filter setting that automatically changes the filter for the workflow status (in the page property macro or another macro) when the status of the page has changed? So the user must not change the macro settings manually and gets always the latest version of all pages in the space with the same status.

Thanks for your help!

Best regards Denis


Answers:
author: James Conway
body: Hi Denis,

Welcome to the community! If you are using Comala Document Management 6.13+ I recommend that you use the Document States Report macro, see [https://wiki.comalatech.com/display/CDML/Document+States+Report+Macro](https://wiki.comalatech.com/display/CDML/Document+States+Report+Macro?)

If you need to use the Page Property Report macro to show other metadata, I recommend using the Comala Document Management Page Status Macro (<https://wiki.comalatech.com/display/CDML/Page+Status+Macro>) as one of the *values* in your page properties macro table

Let me know here if you have any questions, or contact our support team any time at <https://support.comalatech.com>

Kind regards

James  
Senior Product Manager

comments: author: Denis
body: Thanks for your help!


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Denis](/t5/user/viewprofilepage/user-id/4245177) ,

As it was mentioned by [@James Conway](/t5/user/viewprofilepage/user-id/3320578) , it seems that you need to use the [Workflow Report Macro - States](https://wiki.comalatech.com/display/CDML/Workflow+Report+Macro+-+States) report to track the statuses of your pages.

If you need to filter the result table by statuses, for example, or filter your Page Properties Report macro, you may use the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app and its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro. Check if the macro is available in the macro browser - the app may be already installed for your Confluence instance.

comments: author: Denis
body: Thank you, I think i will test it with the workflow report macro.


Tags: confluence-server

server

workflow
Confluence
Asked by Stanislav:

I want restriction that only a specific user can see a page inside the space. But user should see only one page that he is allowed to watch and all other pages in this space is invisible for him.

For example i got space "Accounting" and there i got pages like "Salary","Inventory", ''Assets' and i want that if CEO clicking on space "Accounting" he only see "Assets" page and no other pages. And Financial group could see all 3 pages.

I know a desision out of the box for Confluence:

1)Give a user permission for parent page.

2)Walk thru other pages and restrict viewing them

But is there some other way to do so without so much work to do. Because there can be 20 child pages where we need to restrict view for a specific user or group.


Answers:
author: Fabienne Gerhard
body: Hi [@Stanislav](/t5/user/viewprofilepage/user-id/4204478)

you are getting it absolutely right as you already mentioned it. System is all about being open... My first idea would be using groups (as you mentioned too) to have less work but for one single person I see no chance getting around this.

Especially thinking about CEO who should probably see anything.... why would the biggest boss not see everything?

If there are certain things/elements in content on the pages you maybe wanna have a look on [Visibility from Servicerocket](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=server&tab=overview). This App gives you the opportunity to hide content from certain users.

comments: author: Stanislav
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)

there is no way you can hide a parent page and give a permission to view a child page ?

No plugin as i understand


author: Fabienne Gerhard
body: Yep [@Stanislav](/t5/user/viewprofilepage/user-id/4204478) - parent permissions will be given to subpages!  
As you already said:

* Parent page (open to A, B, C)
  * Childpage 1 (open to A - but restricted to B, C)
  * Childpage 2 (open to A and B - but restricted to C)
  * Childpage 3 (open to B and C - but restricted to A)

ALL restrictions must be set **manually**!

With the app I mentioned you can hide parts of the content on the same page which means you can open all pages (incl. childpages) and don't show confidential content on the pages for groups/users.


Tags: confluence-server

server
Create Outlook calendar item from data in a Confluence page
Asked by Laurens Van den Berghe:

Hello, Our goal is to create an outlook 365 calendar item from data in a confluence page. We want to document and plan IT maintenance tasks and therefore we would like to use an confluence page. That page has info like description, start and end date, risks, rollback scenarios, etc. In addition an O365 calendar item should be created making use of the data in the page. Can this be done in Confluence?

Many thanks for your replies


Answers:
author: Britta Neugebauer _yasoon_
body: Hi [@Laurens Van den Berghe](/t5/user/viewprofilepage/user-id/3120611)

Yes, I agree this is possible. If you want to go a little further, you can avoid managing events in multiple places by working with real-time data from Microsoft 365.

With the app [Outlook Calendars for Confluence](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=server&tab=overview&utm_source=atlassiancommunity&utm_medium=community-beitrag&utm_campaign=occ) (available for cloud, server \& DC) you can create new project meetings directly in Confluence and an Outlook meeting request will be sent automatically. Simply said, your calendars in Outlook and Confluence show the same.

(Please note that I work for yasoon, the company who built Outlook Calendars for Confluence. I just wanted to add this as a side note ?)


author: Fabian Lim
body: Hi [@Laurens Van den Berghe](/t5/user/viewprofilepage/user-id/3120611)

Yes this is possible. You can subscribe to the confluence calendar from outlook: <https://support.atlassian.com/confluence-cloud/docs/subscribe-to-team-calendars-from-microsoft-outlook/>

Regards


Tags: questions-for-confluence

server
How to resetthe admin username and password
Asked by Jobin Jose:

I was unable to login to atlassian instance after restoring from another instance and I followed steps from <https://confluence.atlassian.com/confkb/unable-to-log-in-to-confluence-715261580.html>

I am able to login with admin username but unable to change the user name or password now. How do I change the admin user name and password. I am using a confluence Datacenter version and there is no LDAP configured. No other users were created and I do not see an option for creating a new user.


Answers:
author: Brant Schroeder
body: [@Jobin Jose](/t5/user/viewprofilepage/user-id/4234819)

The above KB article if followed will insert all the necessary data into the database to allow you to login using admin admin if you are using an older version of Confluence. If you version of Confluence is Greater than 6.5.0 you will need to use this to recover the password.

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>


Tags: confluence-server

server
Access denied to confluence since we signed up for Trello
Asked by Matthias Huber:

We are a team of 2 and signed up to Trello. Afterwards we were unable to log in to confluence as it wants us to request access again. As we are both admins we are both locked out of confluence and are unable to grant access for ourselves. (Hope that makes sense?) We need help urgently as our whole company is basically blocked by that.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Matthias Huber](/t5/user/viewprofilepage/user-id/4265476)Access to both Trello and Confluence is through your Atlassian Id.

The first thing to try is to log out of Trello and open an incognito browser window and try to do a fresh login into Confluence, using your original credentials.

If that does not work, I would contact Atlassian support.


Tags: administration

cloud

confluence-cloud

trello
Hide page properties macro when exporting to pdf
Asked by Susan Kelley:

I'm exporting my content to pdf and want to hide the Page Properties macro from appearing when I do. I export both the standard way and using Scroll PDF Export. How do I do this so the macro doesn't show up on printed pages?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Susan and welcome,

You need to check 'Hidden' option within the Macro configuration to avoid this macro to be displayed at all, this will avoid the macro from appearing when exporting but also wont be visible any more when viewing the page.

Page Property Report macro will still showing properties even when hidden as macro description depicts.

![yKGQvCw](https://community.atlassian.com/t5/image/serverpage/image-id/130716iC7547BAD67D4863F/image-size/large?v=v2&px=999 "yKGQvCw")

Regards

comments: author: Rodrigo Villalta
body: Is there a way to still show this Page Properties content on the Confluence page, but still ignore on the PDF export?


Tags: cloud

confluence-cloud

page-property

pdf
EazyBI Data Center - "Page Views" does not return results in measure
Asked by allie ruby:

Greetings,

Unfortunately with the migration to Data Center we lost our ability to view any metrics related to page or space views (very frustrating).

THE PROBLEM

EazyBI \> Measure \> select "Page Views" = zero results

Does anyone know how to make the page views display? Other options like pages created, etc works fine but I am only concerned with the page views.


Answers:
author: Roberts ???us
body: Hi [@allie ruby](/t5/user/viewprofilepage/user-id/4223137) ,

I replied to your inquiry in our support email, but I didn't hear back from you.  

eazyBI for Confluence will start collecting the Space Page views from the date the Space is selected for import and the "Process events" option is selected. This data is not stored in Confluence but accumulated in the respective eazyBI account by eazyBI. Emptying or deleting the cube will destroy the page view data.  

Also, the page view data is not shared across eazyBI accounts - in an account established earlier, you could see older page vies than in an account established later.  

The data is missing after migrating your new database, and is it still present in the old one? That could be the case. The eazyBI database migration tool doesn't transfer actual data. See more details on what is migrated here - <https://docs.eazybi.com/eazybijira/set-up-and-administer/set-up-and-administer-for-jira-server/database-migration#Databasemigration-Selectdataformigration>.  

Please share more details on the migration - are the original and new database servers the same? Was there an option to use the same database or transfer the database from one server to another? Why did you change the database when migrating from Server to Datacenter?  

We will try to help you once we have more details.  
Best,

Roberts // support@eazybi.com


author: allie ruby
body: Here is a screenshot of what I have the analyze set up as.

![Screen Shot 2021-02-15 at 3.27.18 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/130573i2F2BB046A2EA014E/image-size/large?v=v2&px=999 "Screen Shot 2021-02-15 at 3.27.18 PM.png")


Tags: confluence-server

data-center

server