youngmon/atlassian-qna huggingface dataset:
how to copy a checklist and automatically uncheck the list
Asked by Connie Williams:

I have always been able to copy a checklist and it unchecks the list automatically so I can start over but it's not doing that anymore. It will copy the checklist now but all the items are checked and I don't see an option for unchecking them all at once so I can start fresh.


Answers:
author: Iain Dooley
body: [@Connie Williams](/t5/user/viewprofilepage/user-id/3200931) [@Ivo Fokkema](/t5/user/viewprofilepage/user-id/3204252) you could add a Butler command to reset these:

![2019-05-20 at 11.42 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/55052i924621BB69AE9464/image-size/large?v=v2&px=999 "2019-05-20 at 11.42 am.png")Depending on how often you do this, you might find this uses up a lot of your quota. Here's a Trellinator command that would do the same thing -- you could install this globally which would mean that it would apply on every board where Trellinator was a member and would essentially reverse this feature change:

<https://gist.github.com/iaindooley/eeda35b82886c6be49a1ded7f92989af>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Ivo Fokkema
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) cool, cheers! Looks like I'll have a lot to read :) I'm traveling at the moment so I'll take a better look at it later, but it looks promising!


author: Ivo Fokkema
body: I have the same problem, it's intensely annoying as my checklist has 30 items and I need to uncheck all checked items whenever I copy the card. Assuming this is a new "feature", the "workaround" for you could be to keep an unchecked template copy of that checklist that you can copy every time. For me that won't work since my checklist evolves while in use (I edit, resort or add/remove items frequently), and I don't want to have to do that on the template copy as well, but maybe it is enough for you.
Hi, Can i authenticate trello using username and password , normally like other app authentications?
Asked by Mottu Anand:

I want to authenticate trello using username and password, without using develeop api-key and api-token.i searched a lot but cant find one.does anybody authenticate trello using credentials?


Answers:
author: marc -Collabello--Phase Locked-
body: [@Mottu Anand](/t5/user/viewprofilepage/user-id/3180963)IF you want to use the Trello API, you need to use the API key.
I'm using the Trello desktop app on a mac. I want notifications but how can I switch off the sound?
Asked by Amy Cufflin:

I want to continue receiving desktop notifications, but I don't want the sound every time. When I'm in a planning session with my team and we're all working together to update our board, there is a constant barrage of sounds. Since some of the team dial in remotely for the sessions, I have to have the sound on, so just muting all sound on my laptop won't work.


Answers:
author: Marcos Dias Alves
body: Hi Amy. Have you tried turning off the notification sounds on System Preferences? This article may help you: <https://www.imore.com/how-enable-and-disable-notification-sounds-your-mac>

comments: author: Amy Cufflin
body: Oh, thank you so much! I only just started using a Mac a couple of weeks ago, and was really frustrated at Trello just saying I should set notification preferences under system preferences - I thought that referred to a Trello system preference that I just couldn't see anywhere!!

Many thanks for your help :)

Amy
The 'Watch' setting has suddenly appeared on 45+ cards overnight
Asked by Martin Kayes:

Hi, this morning about 45 of my 80 cards have the little eye symbol on them because the Watch setting has been somehow activated overnight.

I have just had to go through each of them and manually untick 'Watch". I am the only person with access to the board and I don't have due dates or auto watch turned on.

It only affected 45 out of 80 so I has to be a glitch on Trello's system.

Has anyone else experienced this?

I am quite concerned about data integrity if things like this can just happen overnight.


Answers:
author: Teddy
body: Hey Martin - sorry to hear about the trouble.

I'm not sure what might have happened. Would you mind reaching out to our support team directly at <https://trello.com/contact> ? We'd be happy to help troubleshoot!

comments: author: Martin Kayes
body: Hi Chris, thank you. I will do that now as 2 more cards have Watch enabled today.


Tags: watch
Missing search bar and filter button
Asked by xellieza:

Since yesterday, there is no search bar and filter button available in the right hand menu anymore. I have seen other posts where people are missing the filter function, but the complete search bar is missing when I enter the Trello dashboards:


Answers:
author: Iain Dooley
body: [@xellieza](/t5/user/viewprofilepage/user-id/3199389) I think you had meant to include a screenshot but I can't see it above.

The filter function is still there, it's just called "Search Cards" in some people's interfaces as Trello is running an experiment for that. The functionality hasn't changed though.

comments: author: xellieza
body: Hi, in Parallel I also write a direct email to your support email, and go this answer from Chris:

"Hey Yzelle,  

Thanks for writing us about Trello!  

The issue you refer to is a known issue with the current version of Trello and something we're looking to fix very soon. In the meantime, you can open your boards filter by using the hotkey 'f' while you have the board open.  

Thanks for reporting it. A fix will be out before you know it!  

All the best,  

Chris  
The Trello Team"

I therefore am confused. I have taken the advice from chris and CAN still use filters when I use the hotkey, but it seems that there is something that needs fixing...


author: Iain Dooley
body: [@xellieza](/t5/user/viewprofilepage/user-id/3199389) oh right, btw I don't work for Trello so it's not my support email, but rather "their" support email ;)

At any rate it seems there are simultaneously two problems:

1) Trello started an experiment which changed the name of the "filter" function to "search" for some users and;

2) For some people the option disappeared altogether

Item 2) appears to have been unintended, item 1) was intended. I didn't realise 2) was a thing, thanks for clarifying.


author: xellieza
body: Hi [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) ,

thanks for the prompt reply. In any case, I can access the filter function using the hotkey, and will then await the fix that Trello has planned.

Your are welcome to close this ticket if you wish.

Thanks,

Yzelle
Atlassian Partner how to help customer purchase the Trello? And how about the discount for partner
Asked by 924008493:

Hi This is Tony Hu from Shanghai Dragonsoft in Shanghai China, We are a Atlassian partner in China.

For recently, we once got a request from one our customer,and they wanted to purchase the Trello throught us.

But when we tried to purchase it as we usually did with other products, we found that there was no options for us to choose number of users and no amount of fee showed. So I 'm here hope we could get a answear of how could we purchase Trello as Atlassian Partner. And what's the discount of this products given to Atlassian Partner? Whether there is any annual price form could share to us for checking?


Answers:
author: Ollie Guan
body: Hi [@924008493](/t5/user/viewprofilepage/user-id/2852157) ,

If you have more questions about this, sales team is always available at sales@atlassian.com and support is available at support.atlassian.com.
Missing filter icon in my Trello board
Asked by Stanislaw Kuznetsov:

Hi there!  

I have a problem to filter in my Trello boards. He is missing! He is missing anyway in my board.  
![my board screen.png](/t5/image/serverpage/image-id/54906i24E406265D25F4FC/image-size/large?v=v2&px=999 "my board screen.png")  

I think that filter missing to my account board.   
If I go to the public board from my account - filter icon is missing.  
If I go to the public board from incognito - filter icon is available.  
![incognito screen.png](/t5/image/serverpage/image-id/54907iD44B90350492D3E4/image-size/large?v=v2&px=999 "incognito screen.png")Who will tell you - why?


Answers:
author: maddrag0n
body: You can press "F" to get the filter input field ?

comments: author: Stanislaw Kuznetsov
body: Thank you! Good job! It's work!   

Icon filter appeared and not missing.


author: Stanislaw Kuznetsov
body: ![??????????.png](https://community.atlassian.com/t5/image/serverpage/image-id/55055i818756CF922F5BD5/image-size/large?v=v2&px=999 "??????????.png")


author: maddrag0n
body: I have the same issue.  

Your workaround seems to only work for public boards.

Filtering boards for labels and task owners is the most common action for us during daily standups and weekly meetings.
Attach email as comment to card
Asked by Dan Weimer:

Hello, I'd like to be able to track interactions with Contacts (a Card) based on the email address it was sent from. Ideally, add a custom field 'email' to a Card, forward emails (or bcc) to a Trello email address and have it automatically added as a Comment to that matching Card.

Having a different email address for each Card is too unwieldy to work in practice.

Any suggestions for an approach here?

Thanks, Dan


Answers:
author: marc -Collabello--Phase Locked-
body: One option is to send the emails to a single list, and then sort them manually.

Another option is to just have a link in the card, which brings up the email (requires a compatible webmail setup).

comments: author: Dan Weimer
body: Hello, thank you for the response.

I think I'll just forward emails to an Incoming list on a Contacts board and manually copy in the email text to the Comment on a Contact card. A lot of manual work unfortunately.

Trello is good for many things but not so much dealing with Contacts. I find in order to accomplish a task, we need to interact with 1 or more contacts and also see an interaction history. It can be done by bouncing around a lot of different linked cards I suppose but certainly not optimal.

Also, wish a card could have a 'Type' that selects the 'Custom Fields' available on that card. Not every card on a board is the same....

Thanks, Dan


author: marc -Collabello--Phase Locked-
body: Have you thought of switching to a CRM for this?


author: Dan Weimer
body: Yes, we currently use Highrise which works well but they have stopped all development on the product.

Trello is just frustratingly close....simply match the email address of an incoming email to a field on a card and add the contents to a new comment. All the pieces are there.

But I do get it could just be something that not many people have a use for and not a priority.
How can I copy a list with checklists, but have all of the checklist items show up as incomplete?
Asked by Ian:

Up until last month, all of the checklist items on each card showed up incomplete when I copied a list, but now they are showing up as complete and I do not want go through each individual card and mark the items as "incomplete". Any tips?


Answers:
author: Ivo Fokkema
body: I have the same problem, it's intensely annoying as my checklist has 30 items and I need to uncheck all checked items whenever I copy the card. The "workaround" could be to keep an unchecked template copy of that checklist that you can copy every time, but that's also annoying for me since my checklist evolves while in use (I edit, resort or add/remove items frequently), and I don't want to have to do that on the template copy as well.
How to add an Anchor to an image?
Asked by Donia:

Hi there,

I'm using Confluence to create user guides and I need to create links to images which is very common in such content.

The */insert/anchor* feature doesn't seem to be useful.

Any ideas please?


Answers:
author: Svenja Lorenzen
body: Hi [@Donia](/t5/user/viewprofilepage/user-id/4087796)

if you want to link to an image I recommend the following:

1. Go to the page where the image is located
2. Click on the three-dot-menu in the upper right corner
3. Go to "Attachments"
4. Right click on the attachment you want the link from  
   * Copy the link
5. Go to you documentation and insert the link

This should do the trick.

Kind regards,

Svenja

comments: author: Donia
body: Thanks [@Svenja Lorenzen](/t5/user/viewprofilepage/user-id/2591243)

It does work !

But I think there is a new feature [coming soon](https://jira.atlassian.com/browse/CONFCLOUD-65302?error=login_required&error_description=Login+required&state=ed0ef822-63ec-45f4-914b-46385de1ccd6) which can do this more properly, I mean linking to an image inline.

I hope it will be resolved very soon.

Best regards,

Donia


author: Svenja Lorenzen
body: Hi [@Donia](/t5/user/viewprofilepage/user-id/4087796),

yes I really hope they will implement an easier way soon. This workaround is fine (as it does what it should) but when creating documentation pages there should be a faster way to work with image links.

I'm glad my answer helped you. Thanks for accepting it and have a nice day!

Best,

Svenja


Tags: cloud

confluence-cloud

new-to-confluence
How to update/add to an existing menu/children display macro
Asked by Dean Nielson:

I've browsed around existing pages in confluence but now am starting to add content. I went to the screen with the menu I wanted to add to and clicked Edit.

Something I've never seen before appeared. The menu options were gong and an option to see the children display was shown. I clicked on that and then selected Edit.

There were the existing three bullets/links and I wanted to add another bullet/link to the page. There was no obvious way for me to add another bullet/link. Can someone show me how to add a new page to this children display macro page? I'm sure the instructions are out there somewhere but there's a lot of reading I'm going to have to go through.

Thanks.


Answers:
author: Svenja Lorenzen
body: Hi [@Dean Nielson](/t5/user/viewprofilepage/user-id/4485661),

you don't add the pages in the macro. Because it relies on the page hierarchy, the list of pages is automatically updated when pages are added, deleted, or moved.

If the pages don't show up you may want to change the macro parameters. Macro parameters are used to change the behaviour of a macro.

The easiest way (if something in the parameters was changed) is to remove the macro and add it again.

In case you want to do some reading on how this macro works you'll find all the details here: <https://support.atlassian.com/confluence-cloud/docs/insert-the-children-display-macro/>

Kind regards,  
Svenja  

comments: author: Dean Nielson
body: Thanks much, Svenja. I did what who implied I should do. I found the Create button at the top and created the new page from there. The macros/layout was cool. The bullet/page was right where I wanted it to be. (where I was sitting when I clicked the Create button) and then I entered/formatted the new page from there. I already had the page contents elsewhere so I just pasted it all in and then formatted it a bit.

It looks like all the other pages now. Thanks again Svenja. I'll be working in Confluence in this manner much more now.

Dean


Tags: cloud

hierarchy

macro

new-to-confluence
Space Permissions - Limit Restrictions for users for only pages they created?
Asked by Jamie Wolman:

Space Permissions - Limit Restrictions for users for only pages they created?

Is there a way to set the Restrictions option for confluence-users to only allow users to add/delete restrictions for pages they created? Similar to the Delete Own option. We have a shared space and we would like individuals who work within the space to set their own restrictions on their pages but not be able to add/delete restrictions on others pages that others have created. I have seen a way that this can be done.


Answers:
author: Dominic Lagger
body: Hi [@Jamie Wolman](/t5/user/viewprofilepage/user-id/4255292)

You can't set this type of permission.

But, when you have restriction permission, you can set a restriction to "page A" (Edit Restriction) and the persons, who are not permitted to write on this page can't change the restrictions.

At least, in confluence server the behaviour is like this.

Hope this helps

Regards, Dominic

comments: author: Jamie Wolman
body: I am going to accept this as the answer, but note this is not a solution, it's just the answer is you cannot do this. I feel this is something you should be allowed to setup to allow people that create pages to and then can delete their own pages to set the restrictions on those pages without affecting other pages not created by them.


Tags: cloud

confluence-cloud

permission

restriction
Does confluence cloud support multiple base urls ?
Asked by Vincent Fiset:

Hi, we are looking to move from confluence server to cloud, one thing we are not sure of: Does confluence cloud support multiple base urls ?

e.g. serving the same instance thru *confluence.example.com* AND *super-cool.docs.com* ?

thanks


Answers:
author: Nic Brough -Adaptavist-
body: No, it does not.

Some people have tried proxying of some forms, but they fail because a human will eventually click on something that uses the actual base url, and the base url is used in all comms with other systems and goes out in email links and so-on.

You can't yet customise the Cloud url beyond \<your name\>.atlassian.net, which is very frustrating for many of us.


Tags: cloud
How do I set up a space link
Asked by Stephen Costanzo:

When I create a kb-article, I see that Confluence creates a space shortcut automatically, this is great. How do I do that?

I have a label for CustomerInformation and would like us to be able to have a space shortcut that reacts like the How-To Articles and list out the various documents with that label.

Thanks


Answers:
author: Cody Stevens
body: Hey [@Stephen Costanzo](/t5/user/viewprofilepage/user-id/576981)

You can do this by [configuring the sidebar](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html). Make sure the sidebar is expanded and select Space Tools. Then choose "Configure sidebar" the sidebar will go into edit mode and you will have the ability to add and remove shortcut links to it!

![Screen Shot 2021-07-21 at 10.18.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152223iA4376631A7C3A982/image-dimensions/161x225?v=v2 "Screen Shot 2021-07-21 at 10.18.30 AM.png")

comments: author: Stephen Costanzo
body: Cody,

Thanks, however, the Configure Sidebar option does not allow you to do that. You can set up a direct link to articles, it doesn't seem to allow me to do a search and save the search.


author: Cody Stevens
body: Hey [@Stephen Costanzo](/t5/user/viewprofilepage/user-id/576981)

I partially misunderstood what you are trying to do but the steps I gave you are half of how you would do it.

Before you add the shortcut to the menu, you would need to create a page and add the **Content Report Table** or **Content By Label** macro. You would then add your label "CustomerInformation" in the macro settings and save the page. Once that is done, follow my original steps to link a space shortcut to the page.

![Screen Shot 2021-07-22 at 10.20.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/152426i4E902874B1413CD9/image-size/large?v=v2&px=999 "Screen Shot 2021-07-22 at 10.20.53 AM.png")


author: Stephen Costanzo
body: Thanks Cody, I couldn't figure out what I needed to add. The step-by-step was useful.


author: Cody Stevens
body: Awesome glad I could help!


Tags: confluence-server

server
Page creation based on links
Asked by O702873:

I would like to create a confluence page that allows a user 2 fields, test2 \& test 2. Once the user types the data within those fields and click a button to proceed a look up is done on a json file. ([www.example.com/{test1}/{test2}.json](http://www.example.com/{test1}/{test2}.json)) How could I do something like this in Confluence?


Answers:
author: Brant Schroeder
body: [@O702873](/t5/user/viewprofilepage/user-id/4485354) You would need to build your own app and use the Confluence API to create the page after you perform your JSON lookup.<https://developer.atlassian.com/server/confluence/confluence-server-rest-api/>
How to stop image scaling with browser window size?
Asked by Andrew McDonald:

I have an old page using the old editor experience. It had a few lines where I'd placed small images then a line of text. Hoping to replicate this in a new page using the new editor, but now I find the image scales when the user changes their browser window size, putting it totally out of scale with the text. How do I ensure it retains a fixed size? The scaling doesn't even seem sensible - sometimes when the browser window is small the image suddenly becomes massive, perhaps because of some sort of page reflow thing.


Answers:
author: Daniel Eads
body: Hi [@Andrew McDonald](/t5/user/viewprofilepage/user-id/2380034) ,

The new editor maintains a percentage-based width when the browser window is resized. This can have the effect of making the text move around the image or not strictly paired with words above or below the image.

There is an open feature request to have images size by pixels rather than percentages. You can watch and vote on that request here: [CONFCLOUD-67554](https://jira.atlassian.com/browse/CONFCLOUD-67554)

Cheers,  
Daniel

comments: author: Andrew McDonald
body: Thanks [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) . I see that was opened two years ago and is still only in a "gathering interest" status, so I don't hold out much hope for it. I'll just remove the images for now.


author: Huwen Arnone _Deiser_
body: According to my experience, it shouldn't behave like that; maybe you copied and pasted it with some sort of old format from the old editor experience.  

Why don't you try to build a new page, and before pasting the information directly, try to paste it first in Notepad to be sure you're not bringing any further configuration to the new page. And regarding the images, maybe save it first, and then upload it to the new page instead of just pasting it.  

Hopefully, that might works. If not, contacting your system admin might be a good idea. All the best!

comments: author: Andrew McDonald
body: Thanks Huwen, but I'm not sure that's the case. I just added the images fresh to the new page, not copied from another.

I'm not sure what my sysadmins will do about it, as they have no Confluence expertise themselves. It just seems like a bug in the "new editor experience"?


Tags: cloud

confluence-cloud

image

scale
We are getting issue in migrating confluence attachments from one mount point to another.
Asked by Poonam Singh:

We are getting issue in migrating confluence attachments from one mount point to another. Confluence is running as docker container


Answers:
author: Brant Schroeder
body: [@Poonam Singh](/t5/user/viewprofilepage/user-id/4485309) Welcome to the Atlassian Community.

I am assuming you are following the directions here: <https://confluence.atlassian.com/confkb/how-to-relocate-the-attachments-storage-directory-318668908.html>

What issues are you having?


Tags: confluence-server

server