How can i create jira issues directly in the Product Requirements pages
Asked by Jake Bishop:

The new version of confluence says that you can create jira issues directly in a Product Requirements page. Apparently you just highlight the text and a context menu opens showing 2 buttons: one to quote the text and one to create an issue.

However, this does not work for me. When i highlight the text it only offers the Quote button. Is there something i'm missing?


Answers:
author: Jake Bishop
body: A new day... suddenly it is working.  
Maybe it was some sort of caching problem.


author: Kelly Schoenhofen
body: Well, not sure if it's an answer, but after messing with our setup all day, I pinned down the intermittent works/doesn't work to if I'm linking to an epic or not. I have always gotten the quote/create an issue in jira popup when I select text (since rolling to the correct versions of Jira \& Confluence), but I would click "create" and nothing would happen. Two changes seemed to make the difference:

1) Remote API was disabled in Jira - the logs told me that, fixed.

2) Linking to a epic is also a show stopper. As soon as I uncheck "link to an epic", it works fine.

Did either of these apply to you?

comments: author: Kelly Schoenhofen
body: A comment on my reply - has anyone else seen the behavior where "create" does nothing until you uncheck linking to the epic?


author: Jake Bishop
body: Adding to epics works ok for me. (not that that helps you, just fyi... sorry)


author: Kelly Schoenhofen
body: Thanks, this does help. It means something is wrong with out setup. We're on Jira 6.1.4 and Confluence 5.4; while we have made changes to the basic workflow, I can *create* stories just fine from a table in Confluence, I just can't link to an epic.

Nothing in the logs, either. The create button depresses, then comes back up.


author: btokarchuk
body: Hey Kelly, did you ever solve your problem? I have the exact same problem with not being able to create stories if i have the "link to epic" checkbox selected.


author: btokarchuk
body: Kelly, did you ever figure out why you couldn't have "link to epic" selected? I have the exact same problem.


author: Kelly Schoenhofen
body: I haven't made a new requirements doc in a few weeks, I'll try it again in the next day or so and see if it's acting the same.


author: btokarchuk
body: Hey Kelly, I put in a support request and they responded saying it's a known bug. See CONF-31870 (their spam filter won't let me paste the link in a comment). They suggested that I vote on the issue to improve it's chances of getting fixed sooner.


author: SallyD
body: I'm having difficulties with this feature also. I am NOT using On Demand. I have my own installation of both Jira and Confluence with app links between the two.

When I select text in the requirements table then click the icon to create a Jira, I get a Create Issue pop-up dialog. The first field in that dialog is a selection list that simply reads 'Select.' The second field is an inactive selection list that reads "Select issue type."

I'm guessing that the first field is supposed to be a list of Jira projects and once I choose one, the second field will be populated with the correct options for that project. That is just a guess because the first field shows a completely empty selection list. Everything I type in the drop-down search field returns 'No match found.'

Is there a setting or configuration that I've missed?

thanks


author: Mike Bedding
body: Similar problem to Jake's. (Using Confluence On Demand to create Jira Issues):

1. Using the default multi-column Requirements table in the Product Requirements Blueprint, when I select all rows and use 'Create JIRA Issue' the Issues are created with an Issue Title taken from Column 1. The other text doesn't seem to go into the issue. I don't seem able to select a single Column?

2. I can see the Quote and Create Issue options but a colleague sees neither when he highlights text in Requirements Table


Tags: confluence-administration

jira

requirement