youngmon/atlassian-qna huggingface dataset:
while user login- error that licence is not available but number of used licences is 127 out of 250
Asked by Anna Begowska:

Dear all,

Recently a user started having problems with login to confluence.

The error message indicates that there are no more free licences any more and some users should be turned off or deleted.

But at the same time I see in administration panel that out of 250 users there are only 127 registered users.

Do you have any clue what might it be?

I also add that we have jira licences (500) and there we have passed over 263 used licences. The vendor indicated that those are totally separate accesses and should have no impact one on another.

Thanks in advance,

Ania![confluence_licence_number_20181013.JPG](/t5/image/serverpage/image-id/33974iDC0FC859AF49CC51/image-size/large?v=v2&px=999 "confluence_licence_number_20181013.JPG")![confluence_user_login_error_20181003.JPG](/t5/image/serverpage/image-id/33975i5039937C92E6F26A/image-size/large?v=v2&px=999 "confluence_user_login_error_20181003.JPG")


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Anna,

did you check the application log of Confluence at the time the user gets this message?

This could give you a hint.

Best

JP


Tags: confluence-server

jira

jira-server

server
List of Confluence / JIRA Errors Available?
Asked by Mike:

I am working to setup monitoring of Confluence and JIRA and curious if a list of errors is available. Basically, what the log analyzer is reading against.

This way when I have splunk read my logs it will only alert me on errors that I am concerned with.

If anyone has recommendations on doing this kind of monitoring (splunk/prtg) to Confluence/JIRA, that would be helpful.

Thanks!


Answers:
author: roman
body: sorry, answered a different post here.


Tags: atl-adm

confluence-server

error

jira

server

splunk
confluence
Asked by Padmasree P:

is there a way we can get all the external links which are specified in confluence pages through db


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Padmasree,

on your own risk (I wouldn't try this), you can parse the body field in the bodycontent table of your confluence database, but then you still have to figure out to which page the content belongs to.

I strongly suggest not accessing the database directly or even modify it. I'm sure other tools (ScriptRunner or else) could parse pages from inside Confluence to get the external link list you want.

Best

JP


author: Patrick Cartier [Candylio]
body: Hi [@Padmasree P](/t5/user/viewprofilepage/user-id/1845915),

See this answer from a few months ago:

<https://community.atlassian.com/t5/Confluence-questions/how-do-I-find-all-external-links-in-a-confluence-space/qaq-p/446798>

You can at least search by space this way, which will save you some time


Tags: confluence-server

server
Jira Activity Stream: images from confluence not displayed
Asked by Schups:

My first post!

I've got Jira and Confluence configured to authenticate users via SAML SSO plugin. The two applications sit on different servers and have different URLs. They share the same user base.

If I authenticate to Jira alone, the activity stream cannot show the images from Confluence. See attached image... pretty ugly.

On the other hand, if I also authenticate to Confluence (which given the SSO is simple and fast) then the images are shown correctly in the same Jira feed.

The problem is that I cannot expect my users to login to both applications before looking at the Jira Activity Stream...

I also cannot provide anonymous access to Confluence due to implementation requirements.

I also do not want to filter out/hide Confluence activities from the feed.

Do you see a way out?

Thank you :)

![Screen Shot 2018-10-03 at 10.50.37.png](/t5/image/serverpage/image-id/33969iB233E1D6358796F9/image-size/large?v=v2&px=999 "Screen Shot 2018-10-03 at 10.50.37.png")


Answers:
author: Christian Eitel
body: Hi Stefano,

we have done some further investigations and we were able to reproduce your issue. It seems like this is a known bug with the Activity Stream gadget, which is already reported here: <https://jira.atlassian.com/browse/JRASERVER-29397>

Even without SAML SSO plugins installed, we were able to reproduce the same behavior. Unfortunately we didn't find a way to force SSO for the Activity Stream gadget to correctly load images. Our SAML SSO plugin uses a servlet filter to identify login requests/attempts to start the authentication process via HTTP Redirects afterwards. Perhaps there is a specific URL, which could be forced for SSO, to load images in the Activity Stream gadget. But there is no URL known to us. Furthermore it is also questionable, whether the SAML authentication can be performed at all, within the gadget loading process.

Have a nice weekend!

Christian


author: Schups
body: Any feedback?

Thank you


author: Christian Reichert (resolution)
body: Hi Stefano,

as you are using our plugin - we'll look into it. Today is a bank holiday, so it'll be sometime tomorrow.

Generally I would expect this to be happening via the Application Links, which would negate the requirement of having to be authenticated on the Confluence side.

Can you confirm your Application Links are setup \& working without any problems? (Which I assume they do, otherwise the Activity Stream probably wouldn't work at all).

<br />

Cheers,  
Christian


author: JP _AC Bielefeld Leader_
body: Hi Stefano,

similar issue here. I even thought that this would be solved by using an SSO solution. I suspect that the user image URLs are pointing directly to the Confluence server \& no (automatic) signon is triggered when retrieving these images.

Best

JP

comments: author: Schups
body: I confirm your suspicion.


Tags: confluence-server

jira

jira-server

server
Blueprint Index in Confluence not generating
Asked by Teodor:

Hi,

I am working with Confluence and putting together spaces for a number of teams.

The problem I have is that when creating a new Page from a Template i.e. meeting notes, I would like to have the Index page generated.

The [confluence documentation](https://confluence.atlassian.com/doc/blueprints-323982376.html) states the following:

"The first time a blueprint is used in a space, Confluence **++creates an index page and adds a shortcut to your sidebar (if you're using the default theme)++**. The index displays a list of pages made with the blueprint, and information selected from your blueprint pages."

However, when I choose the Meeting Notes blueprint/template and use it for the first time in my space, I am not getting the Index page. I am just getting a meeting notes page.

For example:

![image.png](/t5/image/serverpage/image-id/33961i3B7F6EBAD630978F/image-dimensions/195x366?v=v2 "image.png")

However if i use a different template, say for Product Launch, I do get the "Index" page:

![image.png](/t5/image/serverpage/image-id/33962iAE692E6D2564D73D/image-dimensions/755x173?v=v2 "image.png")

Any ideas as to why this is happening?

Can I generate the Index page in some other way?

Thanks.


Answers:
author: Henry Dobson
body: Still experiencing this bug on Confluence Cloud Free.


author: Robert Hafner
body: A year and a half later and this bug still haven't been dealt with by Atlassian.


author: Teodor
body: I have found the solution (kind of) but I still do not understand why some Templates generate the index page and others do not.

Index page is composed of three macros:

Create from Template Macro

Task Report Macro

Content Report Table Macro

So you can make a blank page, add in these 3 macros (configure them correctly) and you're set.

If there is any other solution interested to hear it!


Tags: blueprint

confluence-administration

confluence-cloud

index

jira

page

space
How to add a dropdown list in my confluence article & have each option linked to a part on the page
Asked by Divya Sachdev:

Basically, my product offers different solutions to the same problem to different roles.

I want to create a drop down with each role and when the use selects the correct role, he gets the solution relevant to him

Any suggestions


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Divya Sachdev](/t5/user/viewprofilepage/user-id/2068657)

I'm not sure you can do that with confluence. You could use the expand macro however so that the user can choose the role he/she wants and the relative solution will appear to him. But then again you could simply create a different page for them.
How to share page/post from Confluence Server mobile app
Asked by Dana Grahf:

We are on Confluence 6.11 and trying to Share content via the native mobile app. From an iphone/ipad when you click Share from the app it opens the default apple share (message, email, etc) and not the Confluence Share where you can enter users or group names.

Am I missing something or does that functionality not exist in the native app


Answers:
author: JP _AC Bielefeld Leader_
body: Sad, but correct: No sharing by user or group picker...

Atlassian only mentions sharing a link to a page by email or other apps.

Let's wait for the things to come...

comments: author: Dana Grahf
body: Well that is sad and slightly surprising... thanks for the info.


Tags: android

confluence-server

ios

mobile

server
How do I fix this error message?
Asked by Angelicaletta Lewis:

Keeps giving me this error message even when I try to fix it.

Error rendering macro 'panel' : com.atlassian.renderer.v2.macro.basic.validator.MacroParameterValidationException: Border style is not a valid CSS2 border-style value


Answers:
author: Angelicaletta Lewis
body: Disregard. I figured it out already. It should have been typed in all lowercase.
Won't stayed logged in between switching from different Atlassian services
Asked by Shayla Moore:

Hello,

I am running an Atlassian Jira, Confluence, and Bitbucket service on Ubuntu. Whenever I switch from service to service (for instance, going from Jira to Confluence and back again) it logs me out and doesn't keep me logged in. I've tried manipulating the context.xml file, and also the server.xml file for each of the services. I did this to make session id's or new paths to prevent the cookie overwriting that may be happening, and it still would not work.

What else can I try to keep me logged in as I use this service? I booted each service up at runtime using systemctl enable if that has anything to do with it.


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Shayla,

you don't have a SSO (Single Sign On) solution for all three out of the box. This can be achieved with addons from the marketplace.

Are you running the services over a single domain (<https://MYATLASSIANSERVICE.abc/confluence> , <https://MYATLASSIANSERVICE.abc/jira> , <https://MYATLASSIANSERVICE.abc/bitbucket>)? Are all three using the same user directory (Active Directory, LDAP) or are the users managed separately on each server?

There should be no need to manipulate the server.xml / context.xml files for these servers. Make sure they use the same user directory or the same user / password combination. You still have to login on each service when you open them for the first time unless you're using a SSO solution.

Best

JP

comments: author: Shayla Moore
body: Hello,

I'm not sure if they are using the same user directory or are managed separately. How would I find that out? Also, my Atlassian software runs on my server on localhost. Is this still all possible with a server run on localhost? Like, Jira is https://localhost:8080/, Confluence is https://localhost:8090/. I'm not running the other option for Atlassian which is the cloud service (I think).

Thanks so much for your reply.


Tags: bitbucket

bitbucket-server

confluence-server

jira-software

jira-software-server

server
Get a list of pages with created and modified dates?
Asked by Darryl St_ Pierre:

For Confluence Cloud, I'm trying to figure out a way to get a list of pages with their created and modified dates based on the presence of a specific label. I've seen posts referring to using the Page Properties macro, but that requires filling out the values that already exist in the page properties.

I am by no means a macro expert...


Answers:
author: Darryl St_ Pierre
body: Hello [@Darryl St_ Pierre](/t5/user/viewprofilepage/user-id/1757592) ,

We can try to use [Confluence command line interface](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/10584066/Examples) get the page list along with created and modified dates. Sample command and the respective result below :

Action :

```
confluence --action getPageList? --space "MYS"? --outputFormat 3
```

Result :

```
"Space","Title","Id","Parent id","Author","Created","Modifier","Modified","Version","Url"
"MYS","Myspace Home","2523139","","admin","25/9/18 9:46 AM","admin","25/9/18 9:46 AM","1","http://localhost:8090/display/MYS/Myspace+Home"
"MYS","page with attachments","2523141","2523139","admin","25/9/18 9:46 AM","admin","25/9/18 9:47 AM","1","http://localhost:8090/display/MYS/page+with+attachments"
```

For specific labels: use/append to the command --labels "label1, label2"

```
confluence --action getPageList --space "MYS"?--labels "label1, label2" --outputFormat 3
```

Thanks,

Swathi

comments: author: Darryl St_ Pierre
body: Thanks! Just what I needed.


Tags: cloud

confluence-cloud
?Como recupero mi cuenta?
Asked by Logistica La Campi?a:

Quisiera saber como recuperar mi cuenta, el caso es que me salia una ventana para cambiar de contrase?a, la cambie, pero no habre y tengo archivos importantes ahi. El correo que quiero recuperar es jsolano@aje.pe. Espero puedan ayudarme, gracias.


Answers:
author: Nic Brough -Adaptavist-
body: Have you tried the "lost password" link on the login screen?

If you've lost admin, see <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

comments: author: Soporte Grovity
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/163104i1B5FDFCF7EB9EC49/image-size/large?v=v2&px=999 "image.png")

Yes I tried but it dont get any email


author: Fernando Ceredik Mercado A
body: Tengo el mismo caso, me podrias ayudar indic?ndome como lo resolviste?
Is the PROJECT POSTER missing its third section?
Asked by Peter Cullen:

In the [Project Poster support doc](https://www.atlassian.com/team-playbook/plays/project-poster), the content denotes three sections:

1. problem space
2. validation
3. ready to go

In the one-page [PDF that one can download](https://www.atlassian.com/dam/jcr:dc98771b-c0e6-46bc-8cdc-a934e5d45946/Project-Poster-Template-2018.pdf), I see the first two sections but not "ready to go."

Should one infer from the article what that stage entails -- or should there be another section to this doc?


Answers:
author: Shannon S
body: Hi Peter,

I agree, that doesn't look right.

There's a feedback button on the right-hand side that goes directly to the team in charge of the playbook. Can you please submit your feedback there to alert them of the issue?

Thank you for your help!

Regards,

Shannon

comments: author: Peter Cullen
body: Y'know, I hadn't noticed that sideways "Give Feedback" button before. Thanks, [@Shannon S](/t5/user/viewprofilepage/user-id/510046), and will do.


author: Shannon S
body: You're welcome, Peter!

If you have any updates after raising the ticket, please feel free to let us know here in case anyone else is wondering about that.

Regards,

Shannon
Exception occurred during import: Error importing site
Asked by Raphael Aubin:

Hi,

I tried to import confluence from a self-hosted server to a cloud server but I get this error: **Exception occurred during import: Error importing site**

There is no other error message

In the process of importing data I can see these message under the progress bar
> Acquiring an import lock...  
> Existing data removal completed.  
> Exception occurred during import: Error importing site

My entities.xml is 128 712 KB, so it do not exceed the limit of 200 MB

Here is the **exportDescriptop.properties** content from the self hosted server
> #Sat Sep 29 04:45:02 EDT 2018  
> source=server  
> buildNumber=6169  
> createdByVersionNumber=6.9.0  
> ao.data.version.com.atlassian.mywork.mywork-confluence-host-plugin=6.2.6  
> ao.data.version.min.com.atlassian.confluence.plugins.confluence-space-ia=5.0  
> exportType=all  
> createdByBuildNumber=7701  
> backupAttachments=true  
> defaultUsersGroup=confluence-users  
> ao.data.list=com.atlassian.mywork.mywork-confluence-host-plugin, com.atlassian.confluence.plugins.confluence-space-ia  
> ao.data.version.min.com.atlassian.mywork.mywork-confluence-host-plugin=1.1.30  
> ao.data.version.com.atlassian.confluence.plugins.confluence-space-ia=15.0.0

Any idea why I can't import?

Thanks


Answers:
author: Shannon S
body: Raphael,

Can you tell us what the error message is that was generated in your Confluence server logs? That will give us a better idea of what's happening here.

Please also keep in mind you will want to follow [Migrate from Confluence Server to Cloud](https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html) exactly. Please review it if you have not yet.

Regards,

Shannon

comments: author: Raphael Aubin
body: Hi Shannon,

finaly I imported my confluence data using the "Space import", this way have been able to perform what I wanted.

Thanks for the support


author: Shannon S
body: Raphael,

Thank you for letting us know! In your case, was your export a space import and not a site import?

Regards,

Shannon


author: Raphael Aubin
body: The import not working was on a "site export" file.

It was the only file I had from my automatic backup system and my local confluence server was unusable. I fixed my local confluence server, imported my site backup in it then exported my space.


author: Shannon S
body: Raphael,

I see, thank you for clarifying! Happy you were able to get the space imported.

Take care, and kind regards,

Shannon


Tags: cloud

confluence-cloud
Delete a user on confluence
Asked by O:

I tried to delete a user on confluence that logged in and we just wanted to test it (it appears she played around and added some sample page which I now deleted already), but I can neither delete nor disable that user as she doesn't work on my project. I want to make sure I can manage the licenses we have available.

Also what do you recommend where I only want to allow 1 person to write content but others have access to the content without being counted against the limit.

What to do? tks!


Answers:
author: JP _AC Bielefeld Leader_
body: Hi O,

are you an administrator of the Confluence server? Only site admins can disable or delete users. If you're a space administrator you can set the permissions on your space to only allow you to add or edit content.

You might want to check:

<https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html>

If you want only one person to edit/create content \& all others are readers \& the readers should not count against the license count, you have to configure your server to accept anonymous connections. No login is required. To configure this you must be site administrator of the Confluence server.

Best

JP

comments: author: O
body: thanks! i think i gave that person admin access without realizing, but i cannot delete or disable her now. what now?


author: JP _AC Bielefeld Leader_
body: You were mentioning a project in your first post. Are we talking about Confluence or Jira? There are no projects in Confluence only spaces \& pages. Please go to the bottom of any page in your browser. There should be a "Powered by..." notice. What version are you using?


author: O
body: confluence


author: JP _AC Bielefeld Leader_
body: And the version? It's written right behind the "Powered by..." at the bottom of each page, eg.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/33963i8FC5275D4ADDB3E6/image-size/large?v=v2&px=999 "image.png")


author: O
body: 6.11.2


Tags: confluence-server

server
Adaptavist Content formatting macro fails for Div Macros
Asked by Gaj Umapathy:

Hi,

Our Content formatting macro for 'Div' macros is rendering with just $body.

So for example if we add a div macro as per [https://www.adaptavist.com/doco/display/CFP/Div](https://www.adaptavist.com/doco/display/CFP/Div?)

![div macro.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/33894i8446D74019695111/image-size/large?v=v2&px=999 "div macro.GIF")

the output on the page simply says $body.

![body.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/33893i7DCD011154C069BA/image-size/large?v=v2&px=999 "body.GIF")

Has anyone had the same problem?

Cheers,

Gaj


Answers:
author: Gaj Umapathy
body: It's fixed now. Problem was caused by 'Table filters and charts plugin'. I had to downgrade the plugin from '4.3.0' to to 4.2.8.

Question is why this plugin is causing a problem for 'Div' macros? Support ticket raised with Adaptavist to investigate.


Tags: adaptavist

content-formatting-macros
Confluence: Number pages per Space via REST API
Asked by Timo Fritz:

Hello everybody,

is it possible to get the number of pages per Space via GET-Requests? I did a lot of trials but I can't find a processable solution for that.

Does anybody have some experiences with that and could give me a hint?

Thanks a lot.

Kind regards,

Timo


Answers:
author: Santwana Sarangi {Appfire}
body: Hi Timo,

You can use confluence cql search to get the number of pages per space via GET requests.

Here is the sample rest url "http://\<confluence-base-url\>/rest/api/search?cql=space=TEST and type = page".

You can get the total number of pages from the response object like this response.totalSize.

For more information on the confluence cql search please refer to this url <https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/>

Thanks,

Santwana

comments: author: Timo Fritz
body: Great, it works.

Thanks a lot.

Kind regards,

Timo


Tags: api

atl-adm

developer
Dynamic Page Generation
Asked by Andrew Bruner:

I have content that I am pulling together from different sources and put into a text file.

I am updating this file daily.

I would like to have Confluence regularly read in this file and create or update a page.

Is this possible? How do I do it?

Thanks


Answers:
author: Brant Schroeder
body: Andrew,

You can use the Confluence API to perform this. You will need to write an application to read your text file and then use the API to update or create a page.

<https://developer.atlassian.com/server/confluence/confluence-server-rest-api/>


Tags: confluence-server

server
Upgrade Confluence to 6.12 using Oracle 11g
Asked by Guido Sarduci:

Although the compatibility matrix shows 12c, can Confluence 6.12 be run under Oracle 11g Release 2 (11.2.0.4)?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Guido,

it's up to your bravery. From the deprecation notes:

**Deprecated databases for Confluence (19 May 2015)**   
This section announces the end of Atlassian support for certain databases for Confluence. End of support means that Atlassian will not fix bugs related to the specified database past the support end date for your version of Confluence.

The details are below. Please refer to the list of supported platforms for details of platform support for Confluence. If you have questions or concerns regarding this announcement, please email eol-announcement at atlassian dot com.

End of Life Announcement for Database Support  

After Confluence 5.8.x

Oracle 11.1  
Oracle 11.2

Notes:

Confluence 5.8 is the last version that will support the database versions listed above.  
Confluence 5.8 and previously-released versions will continue to work with the database versions listed above, however we will not fix bugs affecting these databases after the end-of-life date for your version of Confluence.  
No Confluence releases after 5.8.x will be tested with the databases listed above.

This can work, but you won't get any support for it. IMHO I wouldn't try this with 6.11.2

Best

JP


Tags: confluence-server

server