youngmon/atlassian-qna huggingface dataset:
Starting Bamboo on remote server
Asked by Vivek Kutal:

Hi,

Installed bamboo on my local machine and I was successfully start the wizard by going to localhost:8085

But when I try to install it on a remote server and try to access it by going to \<remote IP\>:8085 it does not work

I can telnet to my remote IP (port: 8085) without any problem

As suggested on some forum I modified conf/server.xml and added my remote address:

\<Connector  
protocol="HTTP/1.1"  
port="8085"  
address="\<Remote IP address\>"  
But even this does not work. I get the following error:

(Note I have masked my IP with XXX in the logs)

build@[build-server:/opt/builds/bamboo/atlassian-bamboo-5.12.1$](http://build-server/opt/builds/bamboo/atlassian-bamboo-5.12.1$) bin/start-bamboo.sh -fg  

Server startup logs are located in /opt/builds/bamboo/atlassian-bamboo-5.12.1/logs/catalina.out  

Bamboo Server Edition  
Version : 5.12.1  

<br />

If you encounter issues starting or stopping Bamboo Server, please see the Troubleshooting guide at <https://confluence.atlassian.com/display/BAMBOO/Installing+and+upgrading+Bamboo>  

Using CATALINA_BASE: /opt/builds/bamboo/atlassian-bamboo-5.12.1  
Using CATALINA_HOME: /opt/builds/bamboo/atlassian-bamboo-5.12.1  
Using CATALINA_TMPDIR: /opt/builds/bamboo/atlassian-bamboo-5.12.1/temp  
Using JRE_HOME: /usr/lib/jvm/java-8-openjdk-amd64  
Using CLASSPATH: /opt/builds/bamboo/atlassian-bamboo-5.12.1/bin/bootstrap.[jar:/opt/builds/bamboo/atlassian-bamboo-5.12.1/bin/tomcat-juli.jar](http://jar/opt/builds/bamboo/atlassian-bamboo-5.12.1/bin/tomcat-juli.jar)  
27-May-2016 20:09:37.804 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Valve} Setting property 'resolveHosts' to 'false' did not find a matching property.  
27-May-2016 20:09:37.823 INFO \[main\] org.apache.catalina.core.AprLifecycleListener.lifecycleEvent The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/java/packages/lib/[amd64:/usr/lib/x86_64-linux-gnu/jni:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/jni:/lib:/usr/lib](http://amd64/usr/lib/x86_64-linux-gnu/jni:/lib/x86_64-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/jni:/lib:/usr/lib)  
27-May-2016 20:09:37.917 INFO \[main\] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler \["http-nio-XXX.XXX.XX.XX-8085"\]  
27-May-2016 20:09:37.933 SEVERE \[main\] org.apache.coyote.AbstractProtocol.init Failed to initialize end point associated with ProtocolHandler \["http-nio-XXX.XXX.XX.XX-8085"\]  
[java.net](http://java.net).BindException: Cannot assign requested address  
at [sun.nio.ch](http://sun.nio.ch).Net.bind0(Native Method)  
at [sun.nio.ch](http://sun.nio.ch).Net.bind(Net.java:433)  
at [sun.nio.ch](http://sun.nio.ch).Net.bind(Net.java:425)  

Please let me know what can be done to fix this issue.


Answers:
author: Mark de Bont
body: Have you tried disabling the windows firewall?


Tags: bamboo-administration
Bamboo Tomcat 8 Deployment
Asked by Jeff Bilbro:

*This question is in reference to Atlassian Documentation: [Using Tomcat with Bamboo for continuous deployment](https://confluence.atlassian.com/pages/viewpage.action?pageId=305759758)*

According to this article, Bamboo supports Tomcat deployments for Tomcat 6 and 7. Anyone know if it supports 8?


Answers:
author: Philip White
body: I would like to know the answer to this question as well...


Tags: moderators

tomcat
System Error Details Build dotnetproject - aspdotnet - Default Job 4 : Error occurred while running Task 'asp.net build(2)' of type com.atlassian.bamboo.plugin.dotnet:nant. (java.lang.IllegalArgumentException : ...)
Asked by xiaoxi hu:

System Error Details {#toc-hId-1705779738}
------------------------------------------

*[Build dotnetproject - aspdotnet - Default Job 4](http://localhost:8085/browse/DOT-AS-JOB1-4) :* Error occurred while running Task '[asp.net](http://asp.net) build(2)' of type com.atlassian.bamboo.plugin.dotnet:nant.   
(java.lang.IllegalArgumentException : The working directory must exist before executing the process)

Occurred: 26 May 2016, 9:18:28 PM   
Agent: [Nant](http://localhost:8085/agent/viewAgent.action?agentId=5242881)

*** ** * ** ***

```
java.lang.IllegalArgumentException: The working directory must exist before executing the process	at org.apache.commons.lang.Validate.isTrue(Validate.java:136)	at com.atlassian.bamboo.process.ProcessServiceImpl.createExternalProcess(ProcessServiceImpl.java:166)	at com.atlassian.bamboo.process.ProcessServiceImpl.executeExternalProcess(ProcessServiceImpl.java:213)	at com.atlassian.bamboo.plugin.dotnet.nant.NantTaskType.execute(NantTaskType.java:94)	at com.atlassian.bamboo.task.TaskExecutorImpl$3.call(TaskExecutorImpl.java:288)	at com.atlassian.bamboo.task.TaskExecutorImpl$3.call(TaskExecutorImpl.java:284)	at com.atlassian.bamboo.task.TaskExecutorImpl.executeTaskWithPrePostActions(TaskExecutorImpl.java:200)	at com.atlassian.bamboo.task.TaskExecutorImpl.executeTasks(TaskExecutorImpl.java:284)	at com.atlassian.bamboo.task.TaskExecutorImpl.execute(TaskExecutorImpl.java:106)	at com.atlassian.bamboo.build.pipeline.tasks.ExecuteBuildTask.call(ExecuteBuildTask.java:75)	at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.build(DefaultBuildAgent.java:196)	at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl$1.call(BuildAgentControllerImpl.java:124)	at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl$1.call(BuildAgentControllerImpl.java:115)	at com.atlassian.bamboo.variable.CustomVariableContextImpl.withVariableSubstitutor(CustomVariableContextImpl.java:215)	at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.waitAndPerformBuild(BuildAgentControllerImpl.java:114)	at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent$1.run(DefaultBuildAgent.java:118)	at com.atlassian.bamboo.utils.BambooRunnables$1.run(BambooRunnables.java:49)	at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:31)	at com.atlassian.bamboo.security.ImpersonationHelper.runWithSystemAuthority(ImpersonationHelper.java:20)	at com.atlassian.bamboo.security.ImpersonationHelper$1.run(ImpersonationHelper.java:52)	at java.lang.Thread.run(Thread.java:745)
```


Answers:
author: xiaoxi hu
body: who can help me? thanks very much

where do this problem occur?


Tags: bamboo-administration
Bamboo plugin development - Task plugin
Asked by SidduAngadi:

Hi,

Does anyone has complete code for sample task plugin ? I am looking for complete code for <https://developer.atlassian.com/bamboodev/bamboo-tasks-api/writing-a-task-with-a-user-interface>

Thanks

Siddu


Answers:
author: Alexey Chystoprudov
body: @Siddu Angadi, look at some open source plugins: <https://bitbucket.org/atlassian/bamboo-xcode> or <https://bitbucket.org/atlassian/bamboo-jboss-plugin>


Tags: bamboo-administration
Bamboo 5.12 compatibility with third-party add-ons and other Atlassian products
Asked by Sergei Jerdetski:

Hi there,

1. I wonder if upgrading Bamboo from our current version 5.7.2 to the latest one (5.12) would require any respective updates for other Atlassian products our company is currently using, namely JIRA (current version 6.3.13), FishEye (3.4.3) and Confluence (5.8.4): if so, would you please be specific as to what minimum upgrade(s) will be necessary for each of the aforementioned products in order for them to be compatible with the latest Bamboo version 5.12?
2. We currently have several third party add-ons (user-installed) - please see the entire list below - we want to continue to use: will upgrading Bamboo to its latest 5.12 version still make it possible for our company to keep them? Are all (or most) of the following add-ons currently supported in Bamboo 5.12 (or at least different versions of these):

**JMeter Aggregator (the most important for us to keep) (version** **5.7.1)**

**PowerShell Task (also very important) (version** **1.1.9)**

**Agent Utilities - Basic** (version 1.0) **Atlassian Universal Plugin Manager Plugin (**version 2.20.4)

**Bamboo Build Times Plugin**(version 1.0)

**bamboo-group-agent (** version 1.7**)**

**Bamboo Node.js Support (version** **1.7)**

**Bamboo System Banner (**version 1.1)

Thank you in advance for your time and assistance.

**Sergei Jerdetski** DevOps Engineer  
Health Language  

Wolters Kluwer Health  
4600 S Syracuse St, Suite 1200  
Denver, CO 80237


Answers:
author: Alexey Chystoprudov
body: Hello @Sergei Jerdetski,

1. You don't need to upgrade other Atlassian tools
2.
   1. **JMeter Aggregator**was marked compatible with 5.12.1
   2. **PowerShell Task**is not managed by Atlassian
   3. ****Agent Utilities - Basic****is not managed by Atlassian
   4. ****Atlassian UPM plugin 2.20.4****not tested, but Bamboo has bundled UPM plugin
   5. ******Bamboo Build Times Plugin****** is compatible
   6. ********bamboo-group-agent********is not managed by Atlassian
   7. **********Bamboo Node.js Support**********is bundled with Bamboo 5.12, so you don't need to install it from Marketplace
   8. ************Bamboo System Banner************is not managed by Atlassian

comments: author: Krystian Brazulewicz
body: Powershell support is built into Bamboo so you might want to give it a try.
Moving Bamboo to new Server
Asked by Shankar Hullur:

Hi All,

We are planning to move our existing Bamboo server ("A") to new VM box ("B").

What are the steps I need to follow. I am thinking we will create an image of the existing bamboo server box "A" and will have new VM with the same instance.

And in the Atlassian url.. We will change the Bammbo URL address to point to new server IP address (http://"B" : 8085").

Does this works fine ?

Any help is appreciated.

Thanks,

Shankar


Answers:
author: SidduAngadi
body: Hi Shankar,

Please refer the url which explains for cloning your Bamboo instance:

<https://confluence.atlassian.com/bamboo/cloning-a-bamboo-instance-289277407.html>
I am new to bamboo and we are hosting applications in elastic beanstalk and want to know how to integrate bamboo with elastic beanstalk
Asked by nicholas tar:

I am new to bamboo and we are hosting applications in elastic beanstalk and want to know how to integrate bamboo with elastic beanstalk


Answers:
author: Steffen Opel _Utoolity_
body: Utoolity's (commercial) [Tasks for AWS (Bamboo)](https://marketplace.atlassian.com/plugins/net.utoolity.atlassian.bamboo.tasks-for-aws) add-on offers dedicated tasks for several Amazon Web Services (AWS) products, including AWS Elastic Beanstalk, see [Deploying to AWS Elastic Beanstalk](https://utoolity.atlassian.net/wiki/display/TAWS/Deploying+to+AWS+Elastic+Beanstalk) for details - available tasks related to Elastic Beanstalk integration are:

* [Elastic Beanstalk Environment task](https://utoolity.atlassian.net/wiki/display/TAWS/Using+the+AWS+Elastic+Beanstalk+Environment+task+in+Bamboo)
* [Elastic Beanstalk Application task](https://utoolity.atlassian.net/wiki/display/TAWS/Using+the+AWS+Elastic+Beanstalk+Application+task+in+Bamboo)
* [Elastic Beanstalk Application Version task](https://utoolity.atlassian.net/wiki/display/TAWS/Using+the+AWS+Elastic+Beanstalk+Application+Version+task+in+Bamboo)
* [S3 Object task](https://utoolity.atlassian.net/wiki/display/TAWS/Using+the+Amazon+S3+Object+task+in+Bamboo)


Tags: beanstalk
Bulk add permissions in Bamboo
Asked by jvelapol:

I have a need for an auditor group to be able to *see* all events within Bamboo, but I don't want them to be able to *change* anything (or affect anything, including firing off a build, for example). That's easily done via creating a "read-only" like group and grant that group visibility within the Build *and* Deployment Plans.

However, we're several years and dozens of projects in to Bamboo (each project has, on average, 4 plans), and each build plan has on average 3 deployment environments associated with it. Rather than killing my finger clicking constantly through each project, then each plan, then for each plan 3 deployment environments, etc, is there a way to bulk *add* (not replace) permissions on the given project? The text in the "bulk permissions updater" suggest that it will wipe whatever permissions currently exist for each Build Plan, and replace it with what I'm about to set, but that seems absolutely not what I want to do. I simply want to *add* those permissions.

Note that I didn't see anything in the REST API docs that can change permissions: <https://docs.atlassian.com/bamboo/REST/5.10.0/>


Answers:
author: SidduAngadi
body: Try using Database or API.

Database table name os : *ACL_OBJECT_IDENTITY*

comments: author: jvelapol
body: Right - I should have said that I didn't see anything in the REST api docs <https://docs.atlassian.com/bamboo/REST/5.10.0/> that did this.


author: SidduAngadi
body: That is correct .. There is no best way to add global permission for all plan. There is open feature add request: <https://jira.atlassian.com/browse/BAM-12641>


Tags: bamboo-administration
Jira Service Desk Intermittent Errors
Asked by Carol Higgins:

We are experiencing issues with Jira Service Desk, our tickets are loading and then we see an error:

#### An error occurred {#toc-hId-294069144}

An error occurred while loading this page

Is this a general issue? We have urgent tickets to investigate.


Answers:
author: Alexis Robert
body: Hi [@Carol Higgins](/t5/user/viewprofilepage/user-id/5211685)

we are seeing the same errors on many Atlassian customer sites. Probably a global issue, we have created tickets to the Atlassian Support.

I would advise checking <https://status.atlassian.com/> in a few minutes to follow progress on a fix.

Let me know if this helps,

--Alexis


Tags: jira-service-desk-cloud

jira-service-management

jira-service-management-cloud
Is Atlassian Jira experiencing an outage at the moment?
Asked by Neil de Hoog:

We are experiencing intermittent errors within Jira this morning.

At random intervals, when attempting to open specific tickets, we are presented with the following:

We couldn't connect to that issue {#toc-hId--406996210}
-------------------------------------------------------

Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin.

Moving between Projects also fails at the moment, the navigation Tab on the left fails to load and gives the following:

**Something went wrong**  
Try refreshing or navigating to another page.  
`ERROR:` `LPE5NP`

At the bottom left of the page, the following popup appears:  
**Something's gone wrong**  
Our team has been notified. If the problem persists, please contact Atlassian Support.  
`ERROR:` `1AR9J9H`  
I can confirm that Atlassian's status page does not show any outages at the moment.


Answers:
author: Alexis Robert
body: Hi [@Neil de Hoog](/t5/user/viewprofilepage/user-id/5408313)

same for me here on many customer sites. Looks like a globalissue, we have created tickets to the Atlassian Support.

I would advise checking <https://status.atlassian.com/> in a few minutes to follow progress on a fix.

Let me know if this helps,

--Alexis

comments: author: Neil de Hoog
body: Hi Alexis,

Thank you - I'll keep monitoring the status page for now.


author: Neil de Hoog
body: Outages have been confirmed now I see


author: marie_liseth
body: We are also experiencing issues with Jira at the moment. It works for some minutes and then we get errors again.

comments: author: Helen Kristoffersen
body: Same thing in Denmark...it is very unstabil


Tags: cloud

jira-service-management

jira-service-management-cloud
Service Unavailable - Jira Service Desk
Asked by Harith:

We are getting the below error when trying to access the Service Desk  

HTTP Status 503 -- Service Unavailable {#toc-hId--406996240}
------------------------------------------------------------

*** ** * ** ***

**Type** Status Report

**Message** Service Unavailable

**Description** The server is currently unable to handle the request due to a temporary overload or scheduled maintenance, which will likely be alleviated after some delay.

*** ** * ** ***

### Apache Tomcat/9.0.68 {#toc-hId-283565234}


Answers:
author: Carolina SILVA
body: hi  
It seems to be a security breach to show server name + version, dont you think?


author: Alex Koxaras _Relational_
body: Hi [@Harith Ramachandra](/t5/user/viewprofilepage/user-id/5379604) and welcome to the community,

Although not yet officially communicated from Atlassian, there is an active incident. Kindly watch <https://status.atlassian.com/> to get further updates.


author: Artur Wagner
body: got the same


Tags: cloud

jira-service-management

jira-service-management-cloud
JIRA not working
Asked by rocio.garay:

Hello

The JIRA web is not working.

We need an URGENT assistance! Please check and inform.

![2024-01-18_08h56_27.png](/t5/image/serverpage/image-id/301098i9EDDCD0D9C5B7EF5/image-size/large?v=v2&px=999 "2024-01-18_08h56_27.png")![2024-01-18_09h08_44.png](/t5/image/serverpage/image-id/301099i73042CB528A85196/image-size/large?v=v2&px=999 "2024-01-18_09h08_44.png")![2024-01-18_09h09_27.png](/t5/image/serverpage/image-id/301100iD50516D0EC581242/image-size/large?v=v2&px=999 "2024-01-18_09h09_27.png")


Answers:
author: rocio.garay
body: More than 2 hours and still no working. this is a disaster!

![2024-01-18_11h04_22.png](https://community.atlassian.com/t5/image/serverpage/image-id/301157i275E19A3D2EA9BD6/image-size/large?v=v2&px=999 "2024-01-18_11h04_22.png")

comments: author: Asha Goyal
body: Sorry to hear [@rocio.garay](/t5/user/viewprofilepage/user-id/5175567) . Hope it should recover soon. It does not happens randomly.


author: Max Foerster - K15t
body: Hi [@rocio.garay](/t5/user/viewprofilepage/user-id/5175567),

There is no official incident listed on <https://status.atlassian.com/>, but we're also facing issues with Jira/JSM and have reported them to Atlassian. As usual, if you run into issues with the services, let [Atlassian Support](https://support.atlassian.com/) know. ?? This is more effective than asking for help in the Atlassian Community

Best, Max

comments: author: rocio.garay
body: Already did. No answer yet. Thanks


author: Max Foerster - K15t
body: Atlassian is listing an active incident now. So let's hope they will fix or at least improve the situation soon. :)


author: rocio.garay
body: Yes, because we cannot work. And is affecting the business.


author: Asha Goyal
body: Hello [@rocio.garay](/t5/user/viewprofilepage/user-id/5175567)

Could you please check with your collegue if they are also seeing the same issue?

Thanks

comments: author: rocio.garay
body: Yes, I work in Spain and my colleagues have the same problem.

We have a Customer Service in Colombia and they reported the same.

We need it to work.

Thanks


author: Asha Goyal
body: [@rocio.garay](/t5/user/viewprofilepage/user-id/5175567)

If it is global then I am afraid as only Atlassian Support could be able to help.

Thanks


Tags: cloud

jira-service-management

jira-service-management-cloud
How can we map priority matrix?
Asked by Rupali Mohanty:

Mapping of Priority matrix in JSM.

How can we map priority matrix


Answers:
author: Asha Goyal
body: Hello [@Rupali Mohanty](/t5/user/viewprofilepage/user-id/5401929)

Here is the very good Doc which will guide you to set with the help of Workflow:

<https://support.atlassian.com/jira-service-management-cloud/docs/how-do-i-create-a-matrix-using-impact-and-urgency-values/>

One more with the help of Automation:

<https://blog.deiser.com/en/create-a-prioritization-matrix-in-jira-service-management-cloud>

Kindly vote and Accept if this helps.

Thanks

Asha

comments: author: Rupali Mohanty
body: Hi Asha thank you for your ask. I know we can create priority matrix. Can we map the priority matrix


author: Asha Goyal
body: Hello [@Rupali Mohanty](/t5/user/viewprofilepage/user-id/5401929)

Unfortunetly, for further setup, you need to go for the marketplace plugin.

Thanks

Asha


Tags: cloud

jira-service-management

jira-service-management-cloud
Is Jira Service down
Asked by Kelvin Davis:

We seem to have an error **Something went wrong**  
Try refreshing or navigating to another page.  
`ERROR:` `U5H9RA`


Answers:
author: Georgi Stoyanov
body: I am also seeing some degradation on Jira while reviewing tickets. I got some errors related to connection issues:

- Comment could not be updated

- i have to refresh multiple times to be able to see Queues

- HTTP status 503 - Service unavailable


author: Kaye Mayhew
body: Echo the above

http 503

ERROR: U5H9RA

ERROR: 1DC9PU1

Your cards' development statuses have failed to update. We'll keep trying.

Its pot luck what error comes up each time you refresh - currently unusable.


author: raghvendra
body: I am also facing this issue, project page is not getting up.


author: Kelvin Davis
body: The status dashboard says everything is operational and [Past Incidents](https://jira-service-management.status.atlassian.com/#past-incidents)  
Jan 18, 2024, No incidents reported today. This means the dashboard is not useful.

comments: author: Alex Koxaras _Relational_
body: There is a fair delay to be honest in updating the dashboard.


author: Alex Koxaras _Relational_
body: [@Kelvin Davis](/t5/user/viewprofilepage/user-id/2193587) yes there is seems to be a general thing affecting certain instances. For a certain clients of mine, JSM is fine. In other not. On my instance there is a problem as well. Keep an eye on <https://status.atlassian.com/>


author: Markus Ernst
body: There seems to be a problem. Getting different errors.

comments: author: Emre Toptanc? _OBSS_
body: Yes, a rich assortment of different errors. The excitement never ends.


Tags: cloud

jira-service-management

jira-service-management-cloud
Define project name
Asked by Chamberlain Law:

I am unable to create a project for Jira Service Management as it stuck at the project name field, I tried to put TICLOUD but unable to create, is that any limitation or naming standard i need to follow?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There's no restriction in naming or choosing a key for a project other than

* The key must start with a letter
* The key's max length is 10
* The remaining 2-9 characters must be alphanumeric (although it is possible to use a couple of others on server/dc, don't)
* The key must be unique, i.e. there is no project with that key (even in the trash)

What are the symptoms of "can't create"?. You should get an error message if any of the above is true.


author: Asha Goyal
body: Hello [@Chamberlain Law](/t5/user/viewprofilepage/user-id/5223037)

Could you please try it once more as there should not be any issue, Try refreshing your browser.

Kindly Votes and Accept if this helps.

Thanks

Asha

comments: author: Chamberlain Law
body: yea, it resolved, thanks


Tags: cloud

jira-service-management

jira-service-management-cloud
how to Provide approval access to Customer
Asked by Pavan Kumar Tatavarti:

Hi Team,

As per the guidelines provided by the support team, we have implemented the same to get approval access by selected customer through request form, but it was not working for us. So, could any one please look into this and advise further how to setup/provide customer approval?


Answers:
author: Eugenio Onofre
body: Hi [@Pavan Kumar Tatavarti](/t5/user/viewprofilepage/user-id/4803355)

There is a field called "approver" which can have the customer set. Besides adding the customer to this field, you also need the Workflow to have the approval functionality set.

This is the documentation on how it works:  
<https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/>

Please remember to accept this answer in case it helps you resolve your question as it may also help other community members in the future.

Regards,  
Eugenio


Tags: cloud

jira-service-management

jira-service-management-cloud