youngmon/atlassian-qna huggingface dataset:
One board shows wrong number of Power Ups enabled
Asked by Lissa Lehman:

One board shows that there are 2 Power Ups enabled and when I click on the Enabled link to see which ones, it only shows Calendar. Is this just a glitch or is there something I can do to fix this?


Answers:
author: Blair at Atlassian
body: Hi Lissa,

Thanks for reaching out! Hrm, that sounds unusual. We can take a look at that for you with the board URL. To protect your privacy, you can send it through our contact form on [https://trello.com/en-US/contact.](https://trello.com/en-US/contact)

Alternatively, if the board is NOT public, you can share the board URL with me here - the board URL should look like this: <https://trello.com/b/QKXmcKVl>.

Thanks so much!


Tags: power-up
Copying card for different list (2 for explamble) and update both at the same time
Asked by nancy Wanderley:

When copying a card from one list to another, there is a way that any change, text insertion or change of deadline will occur on all copied cards (being in different lists?) ate the same time? Thank you


Answers:
author: Tasha
body: Hey Nancy,

What you're looking for is totally possible with the use of our automation tool [Butler](https://help.trello.com/article/1198-an-intro-to-butler)!

If you're not so familiar, Butler can enact certain commands on your behalf when you do certain actions within Trello. An example of this would be something kind of like this:

#### *Trigger* {#toc-hId--627428733}

*when a card is added to the board "XXXX"*  

#### *Actions* {#toc-hId-1860084100}

*copy the card to the top of list "XXXX"*  
*And*  
*rename the card to "XXXXX"*   

*And*  
*set the card's description to "XXXX"*  

*And*  
*set due the next Monday*  
The above is just a quick example, but plenty more is possible with the use of Butler.  
I hope this helps!  

Tasha from Atlassian
Cancelling the request to make the team as enterprise
Asked by Fatma Soyal-Baltacioglu:

Hi I have sent a request from team settings tab to change the team as enterprise team, but I would like to cancel this request since all the team members are not able to see other boards as visitors anymore.

kindly request your support.

regards


Answers:
author: Keli
body: Hi [@Fatma Soyal-Baltacioglu](/t5/user/viewprofilepage/user-id/3998461)

Our support team has reached out directly to you via a support ticket!
Best way to sync a card across two boards?
Asked by Amy Kluber:

I have two boards and there are some cards that exist on one board that need to be "sent" to the second board, but still able to be tracked in the first board. Is there a way to do this directly in Trello?


Answers:
author: Jireh
body: Hi Amy!

Let me introduce you to Power-Ups. Power-Ups are apps created by either Trello or third party developers that you can enable on your boards. They provide additional functionality or product integration that Trello may not have by itself. Help article about Power-Ups: <https://help.trello.com/article/810-enabling-power-ups>

Two such Power-Ups exist <https://trello.com/power-ups/597f431ca3a59d4c61366551/cardsync-for-teams>, and <https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito>. Both allow you to sync cards across boards, as you described.

Hope that helps.

Jireh

comments: author: Amy Kluber
body: This is exactly what I'm looking for thank you! I will use my one free power up for this!


author: Isabel Gorj?o Henriques
body: Hi,

the problem with that power-ups is that they have limited #mirror cards (very few, if you consider that a tool to your work-flow). This should be a "Must Have" at Trello domaine.

comments: author: Hannah Humbert - Simpla Workflows
body: Hey [@Isabel Gorj?o Henriques](/t5/user/viewprofilepage/user-id/4216674) ! Unito actually has two power-ups - [Board Sync](https://trello.com/power-ups/595e989fa8f137d2af456fd4/boards-connected-and-synced-with-unito), and [Mirror](https://trello.com/power-ups/5c75708a72eecc4565ecacf5/card-mirroring-with-unito). Mirror is the one that gives you a set amount of cards to mirror. However, with Board Sync, the pricing is based on the number of connections between *boards* (i.e syncing Board A with Board B would be one connection). With that, you can sync an unlimited amount of cards between those boards.


author: Isabel Gorj?o Henriques
body: Hi [hannahmorg](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2109993),

Thanks for the suggestion.

Meantime, I?m using the attached card option/connecting cards, which is not the same, but it allows to link information between several boards and cards.
Share card for only one person to see
Asked by Anderclei Perez:

Hello I needed to share a card with a certain client so that he can follow the progress of his work, I don't want him to see the others, is there any way?


Answers:
author: mustafa sener _Hipporello_
body: Hi,

On Trello it is not possible. But you can use Hipporello power up for this purpose. You can define a form for your client to submit their requests. A Trello card will be created for the submission. After this, your client can follow progress for his request from the service desk portal provided by Hipporello and your team may continue to use Trello to manage it. Your team can communicate further over Trello card. They don't need to open their email. Every new response will trigger an email notification for your customer.

You can forward emails coming to your support@, sales@ like emails to Hipporello. For every forwarded email a Trello card will be created. Like form's case, your team does not need to open email application to communicate further.

Besides these, you can define some automation rules like sending an email right after the request is received or when the Trello card is archived. You can define which of your clients can access which forms using access policy management.

We have many more features, please check our website and Trello power-up page

<https://www.hipporello.com>

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>

Best
Transfer Free trello board to Trello Enterprise
Asked by J Racine:

I recently learned that we have Trello Enterprise at my work. I had crated boards with Trello free. How can I transfer or upgrade my current boards to the enterprise version?

best regards

John


Answers:
author: Tasha
body: Hi John,

If your organization has Trello Enterprise, then the fastest way to get your boards registered under that plan is to do one of the following:  

1. Move/transfer the boards to an already upgraded team within the organization.

2. Work with your Trello admins to get your existing free team upgraded/associated with the Enterprise account.

Once the boards have been associated with the Enterprise account you'll be able to take advantage of that plan's features.

I hope this helps!

Tasha from Atlassian
How to restore a Board
Asked by michelle.lucente:

Hello, We had a Trello Board in use for all our activities. The administrator deleted our access and the Trello Board and is indicating he can't recover it for us. Can someone please help? Thank you. Michelle


Answers:
author: Jireh
body: Hi Michelle, I would send a ticket to our support team at trello.com/contact. Give them the name of your team and board, and they can try to help you restore it.

However, if the board is truly deleted (and not just archived), then I'm afraid the board might be unrecoverable.
Are there any Free Trello power ups that allow me to repeat cards AND have a calendar view?
Asked by Indigo Jonas:

I have a board for cleaning purposes, and all of my cards need to be repeated at least once a month. But it can be really hard to see when the due date is unless it's in a calendar mode. I've tried to use Planway, Calendar, and Card Repeater, but all of the have just been missing one of the two components that i need. I also can't afford to spend any money on it so a simple card repeater, and calendar view is all i need. Does anyone know of a Trello Power up that does this?


Answers:
author: milynnus
body: [@Indigo Jonas](/t5/user/viewprofilepage/user-id/3998499) @Just curious. Why are due dates unless they are on a calendar. How else you you like to see them since they are on each card? When should a card be repeated? What other components are missing as you mentioned in those set of power-up?

would arranging cards in 7 columns representing days of the week and earliest to latest in each column helps?


Tags: calendar

card-repeater
Migrar tarefas/ obriga??es para o pr?ximo m?s
Asked by ANDRE:

Como fa?o para Migrar minhas tarefas/obriga??es de um Cart?o, ou at? mesmo do Quadro para o pr?ximo, tendo em vista que as data permanecem iguais, existe um forma de fazer isso na vers?o gratuita?


Answers:
author: milynnus
body: [@ANDRE](/t5/user/viewprofilepage/user-id/3998497) Reading a translation - is not copy and rename card and board work for you? Are asking for the due date to remain unchanged ?

comments: author: ANDRE
body: Exato!! datas de vencimentos permanecem as mesmas.... Ex: obriga??es em julho, passam para Julho, com as mesmas datas!


author: milynnus
body: [@ANDRE](/t5/user/viewprofilepage/user-id/3998497) would use of a custom field type works for you?
My Trello acound losing contact with the Atlassian Stack - i can't log in with my first e-mail.
Asked by Inna Vasileva:

The registred mail was job mail and now I work for another company. How to connect again with my Trello? I didn't use it for work.


Answers:
author: Shannon S
body: Hello Inna,

Welcome to Atlassian Community. It's nice to meet you!

If you're not able to login to the account, and you no longer have access to the email address associated with it, then you will not be able to recover your account. We need to be able to prove that you are the rightful owner of the account. The way we do that is by proving you have access to the email address.

My recommendation would be to get in touch with your previous company. They will be able to [contact Trello Support](https://trello.com/en/contact) directly, and take the steps needed to change the email address on file and allow you to access your account again.

If this isn't possible, then I'm sorry to say that you won't be able to recover your old account. You'll need to switch over to another Atlassian ID using an email you have access to.

Let me know if you have any questions.

Shannon


Tags: cloud

confluence
Disabling archive for a single Trello board
Asked by Kittitas Valley Healthcare:

We're a 3-person team with multiple boards - our manager would like one of the boards to remain visibly intact, meaning no cards are archived, even when tasks are completed.

Is there a way to either disable the archiving option for this board, or set up a message that warns us not to archive if we ever try to take that action on this board?

I realize there are other options, such as having archived cards go to a separate board, but our leader wants the original board to stay fully populated.

Any ideas?

Thanks in advance.


Answers:
author: Esme Crutchley
body: Hi [@Kittitas Valley Healthcare](/t5/user/viewprofilepage/user-id/3998388)

Welcome to the Community!

What a great question!

There is a way that even if the card is archived it won't be, let me show you the Butler rule:

![Screenshot 2020-07-06 at 16.20.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/101841i05E44A8C147B8722/image-size/large?v=v2&px=999 "Screenshot 2020-07-06 at 16.20.20.png")![Screenshot 2020-07-06 at 16.20.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/101839i5D0D52111DD959E1/image-size/large?v=v2&px=999 "Screenshot 2020-07-06 at 16.20.27.png")![Screenshot 2020-07-06 at 16.20.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/101840iB8E7C0B2C55F73B6/image-size/large?v=v2&px=999 "Screenshot 2020-07-06 at 16.20.33.png")

So basically this rule just says that whenever a card is archived on the board, it needs to be unarchived!

I know it's really random, but this would be the rule that I would use if I was going to do the same thing!

Let me know if this is helpful!

Esme :)


Tags: archive
CONTROLE DE TAREFAS POR DATAS
Asked by Cleoberto Wagner:

Ol? pessoal! Gostaria de tirar uma d?vida com voc?s: estou querendo implantar o controle de tarefas de projetos atrav?s do TRELLO e preciso saber se todos os usu?rios que ter?o tarefas atribu?das dever?o ter contas Business Class ? E tamb?m preciso saber se todos os Plugins para gerar relat?rios s?o pagos?


Answers:
author: milynnus
body: It really depends on what you want to do. SomeOne here explainEd it pretty well and very detailed and especially how to avoid mistakes that can cost you a lot. Also to you question on control it really depends on how you want to design your work flow. I know of a apparel company that has almost 400 job cards being move from one list to another from left to right and each step of the way the send emails using Contalist to customer. Just today I did this and added assignment and due to support business class enabled boards.

<https://youtu.be/SKbiTvH1sVk>

<https://community.atlassian.com/t5/Trello-questions/Forced-Teams/qaq-p/1412498#M29829>


Tags: business-class
Why can't I log into my trello app? I can only get access on the website.
Asked by Regina Hoffmann:

Every time I try to log in on my MacBook Pro, it validates that it was me using my cell phone and appears that it is going to open. Then the App does nothing for a few seconds, and refreshes to the page where I am not logged in anymore. I was using the app on my computer all the time before this, so would like to be able to use it again!


Answers:
author: Esme Crutchley
body: Hi [@Regina Hoffmann](/t5/user/viewprofilepage/user-id/3998332)

Welcome to the Community!

This is random, and it's affected me before!

I would have a look at your anti-virus and anti-malware and see if that's causing a problem. Mine was a little tricky to get around, but it was that, as well as my VPN that was blocking it being able to connect. If my anti-virus or VPN updated, it needed to be set as 'safe' again, which was a pain in the bum until I worked out that's what it was!

Let us know if this worked, it not, we'll try something else!

Esme :)
Can I limit Trello usage within our domain?
Asked by Thomas Bj?rklund:

Let's say we have 300 users in Jira and Confluence, but I only want HR to be able to use Trello.

Can I get just 8 licenses to Trello and limit EVERYONE else to just use Jira and Confluence? I don't want them to end up in Trello eating up licenses.

Is there maybe a way to have a gatekeeper option when someone within our domain logs in to Trello? Default access is a free account, and they would need to go through approval for a business level account.

please help.


Answers:
author: Brittany Joiner
body: [@Thomas Bj?rklund](/t5/user/viewprofilepage/user-id/3741458) If you're talking about business class, then you'll need to invite specific people you want to join. People won't be able to join unless you send them an invite/link so this will prevent just anyone from being able to join. Does that help?

comments: author: Thomas Bj?rklund
body: Thank you.

We currently don't have Business class, I'm assuming business class would be turned on for all 300 in my example.

To your point,   
Yes, that sounds great. I would like my project board within trello to be private/invite only. But, can anyone within my company do the same? make their own private boards? that's what I want to prevent.

I only want business class for a select team. that's it.


author: Michael Pryor
body: There are a few different ways to approach this.

First, you can [claim your domain](https://confluence.atlassian.com/cloud/verify-a-domain-for-your-organization-873871234.html).

Then you could purchase [Atlassian Access](https://www.atlassian.com/licensing/atlassian-access) to control the authentication and security of the accounts on the domain. This would allow you to control Access to JSW/Confluence/Trello etc.

Lastly, on the Trello side, you can pick and choose who you want to pay for Trello Business Class or Trello Enterprise for - everyone else on your domain would be a free Trello user.
Maximum Number of Teams on Free Trello
Asked by Francesco Persico:

Hi there,

I have a question on the potentiality of Trello Free Account:

the maximum number of 10 teams boards is related to the number of different Teams that I can create with the free account, or to the number of boards in each Team?

Thanks.


Answers:
author: Iain Dooley
body: [@Francesco Persico](/t5/user/viewprofilepage/user-id/3922040) The board limit is only per team. You can create as many free teams as you want.
Trello board is not syncing properly with Google Calendar
Asked by Lukas:

Hello dear community,

unfortunately the Trello board is still not syncing properly with the Google Calendar.  
Attached you will get a video with sound to better illustrate the case.

<https://www.loom.com/share/3b50647613994457bbcecaaca5d23605>

Would be great if I can help myself.  
Thank you for your time and efforts.


Answers:
author: Esme Crutchley
body: Hi [@Lukas](/t5/user/viewprofilepage/user-id/3995853)

Thanks for the second video!

That's very odd!

Which calendar feed are you using?

As in, are you using the Calendar PowerUp to access the iCal feed, or are you using another calendar like Cronofy?

Esme :)

comments: author: Lukas
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) thank you very much for your answer. I used Cronofy to link the Trello board to the Google Calendar.


author: Esme Crutchley
body: Hi [@Lukas](/t5/user/viewprofilepage/user-id/3995853)

Right, open the Cronofy menu on the board, and see if you've got this ticked!

![Screenshot 2020-07-06 at 16.15.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/101838i21AFE51EA94F694D/image-size/large?v=v2&px=999 "Screenshot 2020-07-06 at 16.15.19.png")

If you have, then no matter what you put in the time, it'll default to 'all day'

Esme :)


author: Lukas
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) thats it. Thank you very much for your help :)


author: Esme Crutchley
body: Hey [@Lukas](/t5/user/viewprofilepage/user-id/3995853)

??? Woohoo! I'm so glad that fixed it! ???

You are most welcome!

*Don't forget that if you have the paid version of Cronofy, you'll need to go onto each board that's syncing and change it on all of them. If you have the free version (i.e. 1 board \> 1 calendar, then this should have fixed it!*

Esme :)


Tags: google-calendar
Connection Problem due Firewall
Asked by Felix Wich:

we got problems to work in Confluence:

#1

when we editing a site we got connection problems and a grey Messagebar is coming up.

#2

when i try to upload pictures, its not working

#3

when i open sites, preview of pictures doestn load

on a normal Internet Connection its working, on our Company network with Firewall and Proxy doenst work very well.

What shoud we do get a good Connection to the Cloud? Which Firewall Settings do we need?

Thanks!


Answers:
author: Andy Gladstone
body: [@Felix Wich](/t5/user/viewprofilepage/user-id/4692424) Welcome to Confluence Cloud.

It sounds like you need to configure whitelisting to Atlassian on your firewall. You can find the parameters needed here: <https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/>

Good Luck!

comments: author: Felix Wich
body: i have whitelist all these domains already, and it doenst work :(


author: Felix Wich
body: after restart computer it seems to work better

thanks a lot


author: Carla Ann Rowland
body: Suggest also have the Security add your Confluence domain to their whitelist that should improve things


Tags: cloud

confluence-cloud
Can my Jira instance be multi language?
Asked by Judy Colonero:

Currently our Jira instance is North America centric and using the English language setting. We have employees all around the world and currently have someone in Latin America asking for a project setup in Jira. Is there a way to have their configuration pages, fields, etc. translated to their language?


Answers:
author: Vishwas
body: Hey [@Judy Colonero](/t5/user/viewprofilepage/user-id/3281103)

So currently at Jira site level it is set to English.

Ask that employee to change the language here [https://id.atlassian.com/manage-profile/account-preferences?ref=jira\&src=personalsettings](https://id.atlassian.com/manage-profile/account-preferences?ref=jira&src=personalsettings)

This would allow for only them to see in their language.

Regards,

Vishwas

comments: author: Judy Colonero
body: Thanks Vishwas.


author: Oliver van Best
body: System provided content is available in Espa?ol and Portug?s (like it is in English and Fran?ais) and your content in the language you created it in...


Tags: cloud

confluence-cloud

jira-cloud

language-ja
"We Can't Find The Page" Error
Asked by Kevin Aoun:

I keep getting the error "We Can't Find The Page" when I definitely didn't delete it. How can I fix this?


Answers:
author: Vishwas
body: Hey [@Kevin Aoun](/t5/user/viewprofilepage/user-id/4743031)

Welcome to Atlassian Community !!

Were you able to access the page before ?. Did anyone revoke space access ?. First step check in case you have space access.

In case it is deleted we can restore form the trash in Space Settings.

1. Select **Space settings** from the sidebar.
2. Select **Trash** from the **Manage pages** card.
3. Select **Restore**for the page you wish to restore.

Regards,

Vishwas


author: Rilwan Ahmed
body: Go to Space settings --\> Manage pages.  
Check if page is present in **Hidden** or **Trash** section


Tags: cloud

confluence-cloud
Create Inline commands in Confluence
Asked by Daniel Klein:

Hi all,

I try to transfer some confluence spaces from one instance to another via Rest API in a python script.  
With this I try to transfer the inline commands and could not found any current API documentation for that topic.  

I found an old question:

<https://community.atlassian.com/t5/Answers-Developer-Questions/How-do-we-add-an-in-line-comment-to-Confluence-content-using-the/qaq-p/493729>

In this post is described to set the properties:  
* numMatches
* matchIndex

* serializedHighlights

But if I check the original JSON from my source comment, I could not found this properties. There is only a property "markerRef".  

Have anyone any hints for this problem or a current API doc?  

Regards  
Daniel


Answers:
author: Daniel Klein
body: Here is my code snippet:

body_dict = {  
"type": comment\['type'\],  
"mode": "create",  
"container":  
{  
"id": page_id,  
"type": comment\['container'\]\['type'\],  
"status": comment\['container'\]\['status'\]  
},  
"body": {  
"storage": {  
"value": comment\['body'\]\['storage'\]\['value'\],  
"representation": comment\['body'\]\['storage'\]\['representation'\]  
}  
},  
"extensions": {  
"location": comment\['extensions'\]\['location'\],  
"inlineProperties": {  
#"numMatches": 1,  
"originalSelection": comment\['extensions'\]\['inlineProperties'\]\['originalSelection'\],  
"lastFetchTime":"1487711412"  
#"matchIndex": 0,  
#"markerRef": comment\['extensions'\]\['inlineProperties'\]\['markerRef'\],  
#"serializedHighlights" : "\[\[\\"Hello From me\\"\]\]"  
}  
}  
}  

body = json.dumps(body_dict)

comments: author: Fuwang Chen
body: [Daniel Klein](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1299776) Did you find the answer for your question? I am running into 405 making the similar call ?


Tags: confluence-server

server