youngmon/atlassian-qna huggingface dataset:
I upgraded the wrong account, how can I fix it and upgrade the right account?
Asked by Gerardo Ibanez:

I have two accounts in Trello, I upgraded the wrong one, how can I fix it and upgrade the right one?


Answers:
author: Gaurav Kataria
body: Hi Gerardo, you can cancel that subscription. And then sign up for the premium upgrade for the right workspace. Cancel Subscription: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

Note: the premium subscription applies to a workspace and not to an account. Details here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
How do I sort a list on Trello by most recent update to a card?
Asked by Sheri Tate:

Hi - I'm looking to have a Trello list sort daily in ascending order with cards that were updated most recently at the top. I do not see that particular sort option in the drop-down which includes due date, age, start date, etc.


Answers:
author: Rafael Dill
body: Hi Sheri, thanks for getting in touch!

Rafael here from Trello Support, I hope you're doing okay!

In order to make this happen, you need to store this information in a custom field when the card was last updated in order to be able to make an Automation that sorts using this information.

A workaround for this (and I think it gives you more options) would be using Card Aging Power-Up. You can take a look here: <https://support.atlassian.com/trello/docs/using-the-card-aging-power-up/>

I hope this information helps!

Cheers,  
Rafael  
Atlassian Support - Trello  
ATLASSIAN

comments: author: Danielle Carr
body: I would also love to see a default sort option that allows cards in a list to sort by last modified. I'm not keen on adopting these other two options. Specifically I would only want to sort the list itself, not all the lists on the board.


author: Kattcrazy
body: "In order to make this happen, you need to store this information in a custom field when the card was last updated in order to be able to make an Automation that sorts using this information."

Is there a post or video on how to do this by any chance?  
I hope it's not doing it manually... I have 144 cards!!


author: Silvia
body: Hi [@Sheri Tate](/t5/user/viewprofilepage/user-id/4056925)

Is there any field storing the last updated date information on your cards?
Business Class to Trello Premium
Asked by Michael Gollust:

I was just informed my Business Class account is being upgraded to Trello Premium. It's quite a bit more expensive. Can I save money by removing users who no longer work for my company? If I remove users, does that damage the boards they used to work on? Thanks for your insight.


Answers:
author: Meghashrita Kashyap
body: Hi [@Michael Gollust](/t5/user/viewprofilepage/user-id/4993480)

Trello Premium includes privacy controls and other administrative tools that are helpful to businesses that want to take greater control of their boards and data. Rather than upgrading one user at a time, you'll upgrade the entire workspace to Premium. See the \[Premium User Guide\|<https://help.trello.com/article/714-business-class-user-guide>\] for more information about the subscription's individual features.

Since the entire workspace will be enabled you will be billed based on the users added to the workspace or multi-board guests so, yes you can remove those members who no longer work for the company.

Also removing the users won't damage any information on the boards they used to work on, but if they were an admin of the board it is suggested that another user is added as an admin to the board first and then they are removed so that admin functionalities for the board can be maintained.

In case you have any further queries please raise a ticket here: <https://support.atlassian.com/contact/#/>  
Cheers,   
Meghashrita Kashyap  
The Trello team.
Move checklist item from one card to another
Asked by David Solot:

I'm experimenting with using a card for my daily "to do" items, and a checklist on that card to list the individual tasks. I want to be able to move a checklist item from one card to another (e.g. I didn't get to the task today, or I want to do it another day). Is there a way to do that?


Answers:
author: milynnus
body: [@David Solot](/t5/user/viewprofilepage/user-id/4740235)

You might be able to handle this with a trigger that when an item is checked and a control custom field is checked. You should have the checklistitem name as a variable and you can find the card and add the item. You will not be able to transfer the due date and assigned member across. Try it.


author: Dave Mathijs
body: Hi [@David Solot](/t5/user/viewprofilepage/user-id/4740235) , welcome to the Atlassian Community!

In that case, you move the card to the "tomorrow" , "this week" , "next week" or any other column you have defined, regardless if items on your checklist are done or to do.

comments: author: David Solot
body: Thanks Dave. However I would like to just move the checklist item, not the whole card.


author: Dave Mathijs
body: That's not possible as the checklist belongs to the card.


Tags: card

checklist
Java Quarkus Native build - Build out of memory
Asked by Cedric De Pauw:

Hi all,

In our project we are using Quarkus Java and using native builds with GraalVM. This uses quite a bit of memory, causing our pipeline to fail most of the time.

We're already using memory x2 and not using any services like Docker that eat away from our 8GB memory limit.

**Questions:**

* Why does this fail most of the time, but not always?
* Is there a way to fix this?


Answers:
author: Cedric De Pauw
body: We've found a workaround for now. It seems to be possible to set a limit on the memory that may be used during build via our pom.xml:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/152000iAB0BC3717374361B/image-size/large?v=v2&px=999 "image.png")


Tags: bitbucket-pipelines

cloud
Bitbucket pipeline fails with grps error
Asked by Ramjee:

I am trying to build a docker container inside the pipeline. It fails with the following error:

failed to dial gRPC: unable to upgrade to h2c, received 403

My docker file contains the below lines:

# syntax=docker/dockerfile:1.2

FROM registry.access.redhat.com/ubi8/python-38

USER root

WORKDIR /app  

CMD \["/bin/bash", "/app/runit.sh"\]


Answers:
author: Jason Harrison
body: Did you find a solution for this? Which image were you using for your pipeline?

We have seen this error with a node:16:13.0-alpine image for the pipeline. Rather than report that the docker command is undefined, the same error you had was given.

Removing "-alpine" from the pipeline image fixed the problem.


Tags: bitbucket-pipelines

cloud
bitbucket pipeline AWS docker image atlassian/pipelines-awscli - python version outdated
Asked by Antonio Santos:

Hi,

I'm having an issue since July 15h using the image atlassian/pipelines-awscli. With the end of support to Python 2.7 this image no longer works for me.  

Image:  
<https://hub.docker.com/r/atlassian/pipelines-awscli>

AWS announcement:  
<https://aws.amazon.com/blogs/developer/announcing-end-of-support-for-python-2-7-in-aws-sdk-for-python-and-aws-cli-v1/>  

Error:  
./awscli-bundle/install -b ~/bin/aws  
Unsupported Python version detected: Python 2.7  
To continue using this installer you must use Python 3.6 or later.  
For more information see the following blog post:  
<https://aws.amazon.com/blogs/developer/announcing-end-of-support-for-python-2-7-in-aws-sdk-for-python-and-aws-cli-v1/>  

<br />

Is anyone else having the same issue? Any quick workaround?


Answers:
author: Tushar Ughade
body: Hi,  

I had same issue, I replaced the docker image and it got fixed.  
- image: circleci/python:rc-node-browsers-legacy

comments: author: Antonio Santos
body: Hi,  

I end up finding another way. Actually, the issue was not on the docker image I mention, this is the image with problems:

```
atlassian/default-image:2
```

So I end up adding this to the bitbucket-pipelines.yml

```
- add-apt-repository ppa:deadsnakes/ppa
- apt update
- apt install -y python3.9 python3.9-dev python3.9-venv
- update-alternatives --install /usr/bin/python python /usr/bin/python3.9 10
```

Full step:

```
name: Deploy to ECS
image: atlassian/default-image:2
deployment: Development
script:
  - add-apt-repository ppa:deadsnakes/ppa
  - apt update
  - apt install -y python3.9 python3.9-dev python3.9-venv
  - update-alternatives --install /usr/bin/python python /usr/bin/python3.9 10
  - apt-get install -y jq
  - curl "https://s3.amazonaws.com/aws-cli/awscli-bundle.zip" -o "awscli-bundle.zip"
  - unzip awscli-bundle.zip
  - ./awscli-bundle/install -b ~/bin/aws
  - export PATH=~/bin:$PATH
  - export IMAGE_NAME=${AWS_REGISTRY_URL}/${BITBUCKET_BUILD_NUMBER}
  - envsubst < $FILENAME >  $FILENAME
  - pipe: atlassian/aws-ecs-deploy:1.0.0
    variables:
      AWS_ACCESS_KEY_ID: $AWS_ACCESS_KEY_ID
      AWS_SECRET_ACCESS_KEY: $AWS_SECRET_ACCESS_KEY
      AWS_DEFAULT_REGION: $AWS_DEFAULT_REGION
      CLUSTER_NAME: $AWS_ECS_CLUSTER
      SERVICE_NAME: $AWS_ECS_SERVICE
      TASK_DEFINITION: $FILENAME
```


author: Dejun Xiang
body: This is a good solution, thank you. Just wonder how did you resolve those \<none\> images. They are generated every time restart the task, some image could be large, so if people pushed too often, your server could run out of disk spaces.


Tags: bitbucket-cloud

cloud
How to access API documentation of awoo23 ?
Asked by sanjeev_501:

Hi Community,

Can someone please, help me in getting access to the API documentation link below as I need to make changes to it ?

API URL: <https://bitbucket.org/awoo23/api-2.0/wiki/Home>

I don't have a lot of experience with bitbucket therefore I am counting on your advice in order to be able to access it.

<br />

Thank you very much!


Answers:
author: Nic Brough -Adaptavist-
body: You will need to get in touch with the administrators of that repository.


Tags: access

api
Bitbucket permissions
Asked by SatoruNakada:

Is it possible to run RunPipeline even if the user has read permission for Bitbucket?


Answers:
author: Theodora Boudale
body: Hi [@SatoruNakada](/t5/user/viewprofilepage/user-id/4450855),

No, this is not possible, this option is greyed out for users with read access, and if they hover it they will see the message "To run a pipeline you need write permission".

It is also not possible for users with read access to rerun existing builds, and manually run a pipeline either from the **Branches** page or while viewing a commit in Bitbucket UI.

A user needs at least write access to perform these actions.

I hope this helps, please feel free to let us know if you have any further questions.

Kind regards,  
Theodora

comments: author: SatoruNakada
body: [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)   

Thank you for your reply.  
It was very helpful.

Best Regard.  
Satoru Nakada


Tags: bitbucket-cloud

cloud
Can we restrict the number of users who can access a particular plugin in Bitbucket Data center
Asked by POTNURU SAI RAM:

Is there any feature in bitbucket to restrict the number of users(suppose we have 1000 members in data center only 200 members should be given access) for any particular plugin(inlcuding 3rd party plugins) in Bitbucket Data center


Answers:
author: Craig Castle-Mead
body: Hey [@POTNURU SAI RAM](/t5/user/viewprofilepage/user-id/4480066)

The answer is dependent on which plugin you're referring to, as a small number of plugins will have an access control mechanism built in, but the most common answer is going to be no, you cannot limit who can see what plugins. Even if you did find a plugin that allowed you to limit it's use, you would have to license the plugin at the 1000 user level, not the 200 as that's how the licensing process works.

CCM


Tags: app

bitbucket-server

server
Does the Command section in AWS Code Deploy pipe need to have an 'upload' before using 'deploy'?
Asked by Kush Saraiya:

The examples in AWS Code Deploy pipe mentions that 'deploy' command will deploy the previously uploaded application zip from S3. Does this mean one has to write two scripts for the same pipe **atlassian/aws-code-deploy:1.0.0** - first *upload* and then *deploy* ?

Or if one uses just the deploy command then will the pipe upload the zip to S3 by itself before deploying?


Answers:
author: Halyna Berezovska
body: [@Kush Saraiya](/t5/user/viewprofilepage/user-id/4481381) exactly, you will firstly need to use example for upload, then one for deploy command usage. It is done to separate this functionality, because it can be too different and with different arguments.

Cheers, Galyna

comments: author: Kush Saraiya
body: Thanks!


Tags: aws

aws-codedeploy

bitbucket-pipelines

cloud
Drag and drop file
Asked by Lloyd Sato:

Is there a way to drag and drop files into bitbucket repo like github?

I was unable to upload files directly to bitbucket without using git bash


Answers:
author: Caroline R
body: Hi, [@Lloyd Sato](/t5/user/viewprofilepage/user-id/4480832)! Welcome to the community!

Currently, it's no possible to drag and drop a file to the repository to commit it. So, I created a feature request to implement this on Bitbucket as you can see here:

* <https://jira.atlassian.com/browse/BCLOUD-21242>

I've linked your question to this feature. Please consider adding yourself as a watcher, this way you get updated as we make progress with this.

If you are not familiar with our Feature Request Policy, you can read more about it here:

* [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

Please, feel free to share any additional questions or concerns regarding this subject.

Kind regards,  
Caroline

comments: author: anvinder singh
body: Hi,

I checked the JIRA but do not see any updates post creation. Is there any estimated timeline for this ?


author: Theodora Boudale
body: Hi [@anvinder singh](/t5/user/viewprofilepage/user-id/4545102),

I'm afraid that we don't have an ETA for this feature at the moment. When there is an update, it will be posted in the ticket for that request.

Kind regards,  
Theodora


author: Tom Philp
body: So... any updates?


Tags: bitbucket-cloud

cloud
Not receiving password reset email
Asked by Jonathan Prince Nkansah:

Hi,

I have tried to reset my account password. However I do not receive password reset email via \<email removed for security reasons\>

Can you please assist?


Answers:
author: Caroline R
body: Hi, [@Jonathan Prince Nkansah](/t5/user/viewprofilepage/user-id/4480712)!

I have checked our server and confirmed your email doesn't have any blocks that could be preventing emails from being sent to your address. So, could you confirm if you have tried to reset your password using the following link?

* <https://bitbucket.org/account/password/reset/>

Kind regards,  
Caroline

comments: author: Jonathan Prince Nkansah
body: Thanks [@Caroline R](/t5/user/viewprofilepage/user-id/3934006) , best regards!


author: Dave Bosman [Realdolmen]
body: Hi [@Jonathan Prince Nkansah](/t5/user/viewprofilepage/user-id/4480712)

Welcome to the community

If ou are not receiving a password reset email ther is only one reason i can think of, and that is that you are probably using a wrong email address.

Regards

Dave


Tags: bitbucket-cloud

cloud
My Account Email ID Forgot
Asked by tejasm2509:

My Name Tejas Patel. I Have account created in bitbucket but forgot email id, I have UserID-

\<username removed\>.

\<repo url removed\>

Please help in login.


Answers:
author: Theodora Boudale
body: Hi Tejas and welcome to the community.

Just a heads up, I removed the username and repo URL from your post for privacy reasons.

I'm afraid that we cannot disclose the email of this Bitbucket account due to our privacy policy.

Our suggestion would be to try logging in to Bitbucket website with any other email addresses you use. If you don't remember the password, you can request a password reset email for any other emails you use via the following link:

* <https://id.atlassian.com/login/resetpassword>

and then log in to see if this gives you access to the account you are looking for.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-cloud
Your Bitbucket account with username **** is not linked to your Atlassian account
Asked by MLO:

I'am trying to login to my Bitbucket account. I see the message:

---  
Your Bitbucket account with username \*\*\*\*\* is not linked to your Atlassian account andrey@my\*\*\*\*.  
--  
When I click button "Link your account" on this page the page is trying to access some resources but nothing changed. So I am stuck on this page and cannot login. I tried in different browsers including incognito mode. It does not work and stays on this page.

Please help me to restore access to my Bitbucked account.

I contacted Bitbucked support providing the user name and account details but got only an automatic answer to post here on community forum. This is frustrating since it looks like it is really a technical problem of the site.

Thanks,

Andrey.


Answers:
author: Caroline R
body: Hi, [@MLO](/t5/user/viewprofilepage/user-id/4480375)! Welcome to the community!

I reviewed your request and, checking the account you mentioned, I can see this is linked to a [workspace](https://support.atlassian.com/bitbucket-cloud/docs/what-is-a-workspace/) that has been converted from a team account. Bitbucket has removed the [ability to log in using a team account](https://confluence.atlassian.com/bbkb/team-account-changes-454361799.html) so that's why you are not being able to log in now.

In order to allow you to reaccess your account, we can disassociate this email from this workspace. Then, you will be able to create a brand new account using this address, as a personal account. After creating your account, please let me know, so I can give you admin access to this workspace again.

In case you want to proceed with the disassociation of your email from this workspace, please add your approval here.

Feel free to share any additional questions or concerns regarding this case.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
How to give access to all present repositories?
Asked by Mariusz W?oga:

Hello,

I have a project with hundreds of repos and I'd like to give access to all of them for new user without entering in every single one. Is it possible?

Thanks for help in advance

Mariusz


Answers:
author: Caroline R
body: Hi, [@Mariusz W?oga](/t5/user/viewprofilepage/user-id/4479844)! Welcome to the community!

In order to add a user to all the repositories under your workspace without having to add them to each repo individually, the easiest way is using Groups. You can create a new group under your workspace and give it access to all the repositories with the permission you select. You can achieve this by following the next steps:

* Access your workspace \> **Settings**

* Go to **User groups** \> **Create group**

* Fill in the required fields and click on **Confirm**

* After you create the group, access it and click on **Add Repository**

* Select all the repositories you want to add to this group and click **Confirm**

After that, whenever you have a new user that you want to give access to all these repositories, you just need to add them to this group.

I hope this helps you, but please let me know if you have any questions.

Kind regards,  
Caroline

comments: author: Mariusz W?oga
body: Hi [@Caroline R](/t5/user/viewprofilepage/user-id/3934006) :) Thanks for reply

I tried what you propose. Unfortunately I got information that there is a limit of 20 repositories :/ I was disappointed. But then I found out that I can add 20 repositories many times. So it was possible to add almost 500 repos to my user group. However it cost me to many clicks. Is it possible to change the limit? I can imagine that I'm doing the same process in the future with another group.

Best regards

Mariusz


author: Caroline R
body: Hi, [@Mariusz W?oga](/t5/user/viewprofilepage/user-id/4479844)!

Currently, the option to update the group's access to all repositories in the workspace is not available, but we understand this is an important feature. We used to have this option on Bitbucket, but after the Workspace settings got updated, the **Update Repository Access** feature was removed from the UI, so we created a bug to add this feature back to Bitbucket:

* <https://jira.atlassian.com/browse/BCLOUD-21151>

I've linked your question to this bug. Please consider adding yourself as a watcher, this way you get updated as we make progress with this.

If you are not familiar with our Bug Request Policy, you can read more about it [here](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html).

Please, feel free to share any additional questions or concerns regarding this case.

Kind regards,  
Caroline


author: Mariusz W?oga
body: Thanks Caroline :)

Looking forward for the fix :)

Mariusz


Tags: bitbucket-cloud

cloud
Web browser prompts to select SSL certificate when viewing Bitbucket web site
Asked by Neal Culiner:

I'm running bitbucket server version 7.14.0 on Windows server. Have been using it for years without issue, always keeping it up to date. Several months ago when going to my bitbucket web site Google Chrome prompts for a SSL certificate to choose. I click cancel and it goes to the site. The SSL cert is valid (<https://bitbucket.nc-software.com>) but I have no clue why when going to this web site I'm prompted for a certificate. I use this same cert with JIRA, Confluence, Bamboo, and Crowd and have no issues going to those sites.

Any suggestions as why Bitbucket is doing this? I don't think it's specific to Google Chrome, that's just the browser I use. My team has also had issues with Safari on macOS.


Answers:
author: Kurt Klinner
body: Hi [@Neal Culiner](/t5/user/viewprofilepage/user-id/853526)

the ssl config of your bitbucket and jira instance differs.

Assuming that you have an LB/reverse proxy in front of the instances where ssl gets terminated i would see if the config differs.

If you are accessing bb or jira directly then you need to review the ssl settings there.

![Screenshot 2021-07-17 at 05.51.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/151767iDF5403636BF17859/image-size/large?v=v2&px=999 "Screenshot 2021-07-17 at 05.51.30.png")![Screenshot 2021-07-17 at 05.53.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/151768i27EA05A70879A743/image-size/large?v=v2&px=999 "Screenshot 2021-07-17 at 05.53.07.png")

Let me know how it's going

Cheers

Kurt

comments: author: Neal Culiner
body: Thank you for the reply and info. Both are on the same server. It looks like I need to review the bitbucket config to only allow the higher TLS and see if that helps.


author: Neal Culiner
body: I made a few revisions for the TLS 1.0 and 1.1 as I found the property I needed for that. I turned off public access to the Bitbucket 7999 port for SSH as I only need that for internal use behind the firewall. So far so good, will continue to monitor.


Tags: bitbucket-server

server