youngmon/atlassian-qna huggingface dataset:
Periodic automated email notifications
Asked by Brian Botelho:

Does anyone know if there is a way to periodically (e.g. quarterly) send automated email notifications to a distribution list (i.e. Group) in Confluence? For example, sending an email with a link to a product release survey that folks can take?

* Note: asking folks to configure or subscribe to the page (i.e. the survey) just won't do. People are hard-pressed to complete surveys as it is without asking them to 'ask for it' ... :\^}

BTW, I'm using the *Forms for Confluence* add-on (Adaptavist) so maybe the question goes there. But I didn't find a solution there either (e.g. "[Form Mail for Confluence](https://www.adaptavist.com/doco/display/FMCP/Form+Mail+for+Confluence+Plugin)").

Is it possible to create \& schedule custom Confluence "[Scheduled Jobs](https://confluence.atlassian.com/doc/scheduled-jobs-96567525.html)", I didn't see where this was possible.


Answers:
author: Levente Szabo _Midori_
body: [@Brian Botelho](/t5/user/viewprofilepage/user-id/1138175) You can use the [notification automation](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes?utm_campaign=gh&utm_medium=cac-comment-656141&utm_source=cac) feature of [Better Content Archiving for Confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-and-analytics-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-656141&utm_source=cac) for this use case on any tier, including free.

The app is primarily for content lifecycle management, but its notification automation feature can be used independently from the rest of the features (although it's highly recommended to try automatic statuses, archiving and analytics)

You can:

1. set up a custom notification email (using HTML)
2. schedule it however you like
3. Send it to individual users or Confluence groups

Learn more on how to [modify the email templates here](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-emails?utm_campaign=gh&utm_medium=cac-comment-656141&utm_source=cac).

If you have any questions or get stuck, [reach out for help, we are happy to make it work for you!](https://midori.zendesk.com/hc/en-us/requests/new)

*(Please note that I'm part of the Midori team, developing Better Content Archiving and Analytics for Confluence.)*


author: Brant Schroeder
body: [@Brian Botelho](/t5/user/viewprofilepage/user-id/1138175) Reading the documentation for both cloud and data center for forms for Confluence I did not find any information on how to automate a notification about one of their forms.

If you are on Confluence Cloud Premium you could use Confluence automation to send out an email.

If you are not you might just consider using a rule within your email client to send emails out about the specific page.


Tags: automation

email
Can I include a specific language version of a page (e.g. English text on French page)
Asked by Kristian Klima:

Hello there,

In my space, I have about 50% of the content translated to 6 languages + English being the 'source' language. I don't need to translate the remaining half.

Is there a way to use the Include macro (or similar) to include the English version content on the, say, French page?

The idea is to:

a) allow the user to remain in their language version so they don't have to switch to English to see the content.

b) avoid using English text in place of the translated text (doing that would create massive overhead for updates etc.).

The Include macro cannot be used in that content and I'm pretty sure Cached Inclusion doesn't work like that either.

Any idea or suggestion will do.

Thanks a lot.


Answers:
author: roman
body: Hi Kristian.

What currently do your users see when they switch to a language that is not yet translated? Do they see an error?

Cheers,  
Roman.


Tags: scroll-translations
I lost a page! / Edited a page, looked at it yesterday, it is no longer in the history
Asked by Brian Catanzaro:

I've been using Confluence for quite a while, but only became an admin of my own Confluence server in the last (x3) mos.

I've been archiving information and was editing a series of pages yesterday. Today, I accessed the same page and my edits are gone?!

I looked in the history of the page and it indicates that it was not changed yesterday.

How could a page change and that change is not recorded in the page history?


Answers:
author: Davin Studer
body: See if you have a draft of it. Go to your profile picture and check there.

**Confluence 5.x**

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7823i58C1E60C2C5B657C/image-size/large?v=v2&px=999 "Capture.PNG")

**Confluence 6.x**

**![Capture2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/7825iB76111990B037874/image-size/large?v=v2&px=999 "Capture2.PNG")**

comments: author: Brian Catanzaro
body: That does not appear to be the case. There are a few lingering drafts (which I will likely delete), but the most recent are blank (no content).

I could swear I looked at this page last night and verified the content. Now there is no record of the page contents I recall creating last night. The content I added included: tables, text, pasted images.


author: Brian Catanzaro
body: Assuming I just cannot remember what I did and in fact I deleted the page or did some improper editing...

How would I verify that overnight I don't lose pages? Would I monitor disk usage? No. pages? Editing history?

Is there some way to build a report that monitors this for me so I don't go insane worrying that I'm losing pages?


author: AnnWorley
body: There is an activity report under your profile that should be reporting your every move:

![Screen Shot 2017-10-16 at 4.46.17 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/7835i5EFB688409259A9E/image-size/large?v=v2&px=999 "Screen Shot 2017-10-16 at 4.46.17 PM.png")


author: Brian Catanzaro
body: I found that as well. It indicated that I did not edit the page yesterday. I *swear* that I did.

It is always possible that I'm not remembering the sequence of my edits correctly. So, I searched through the activity log to find the most recent (last few days) images that were pasted into pages.

The images I pasted were not in that list.

The images I pasted were screenshots (alt-print-screen). Although I can imagine something weird happening to those, the tables that I pasted them into should still exist. Yet, I cannot find them on the page.


author: Davin Studer
body: Here are some possible ideas?

* Do you have multiple accounts and maybe you were logged into another account?
* Did a rollback of the database happen?
* Were you working on a copy of the page that got deleted? (check space trash bin)


author: Brian Catanzaro
body: Good ideas.

1. Not possible to be logged into another account.
2. ++How would I check if the database had rolled back?++
3. Checked the trash. Nothing in it


Tags: page-history
unlinking links on a confluence page ?
Asked by sn:

hi all,

users of Confluence 5.10 server

I have a question - We are trying to migrate from media wiki to Confluence. we have thousands of pages. If I copy paste, the links for all images gets copied.

1. I can unlink them individually but is there a way to unlink all the links on the page at once( without add-on)
2. What is the best add-on for this type of migration ?

thanks !


Answers:
author: Gregory Van Den Ham
body: Out of curiosity - have you looked at [Atlassians Universal Wiki Converte](https://migrations.atlassian.net/wiki/spaces/UWC/overview?mode=global)r?

comments: author: sn
body: i did and it says it's not compatible with 5+ versions of Confluence.
How to show JIRA reports in confluence to customers, who don't have access to JIRA as agents
Asked by Katya Godneva:

Hello,

I need to provide managment and executive staff with reports from JIRA (issues CLOSED, OPEN, IN PROGRESS) so one,

But I don't really want to grant them access to JIRA as agents, and without that - they dont see the content of the reports , don't have access enough.

Thanks in advance!


Answers:
author: Brant Schroeder
body: You would have to export the report as a PDF. They have to have access to the view access to the project in order to see the issues that you are pulling in the report filter. You can either provide them access to JIRA and the project or make the project public so anyone can see it otherwise the filters will not provide any information back on the report.

comments: author: Katya Godneva
body: Thanks for the answer!  
Well, making a JIRA project public doesn't sound like a best practice to me....


author: Katya Godneva
body: Also, there is no dynamics in PDF reports...
Are there post domain verification restrictions?
Asked by Allan Brumer:

Before enabling domain verification, can Atlassian answer the question of, are there any restrictions inherent in this, for example?:

-Can you still access a "Domain verified" Confluence Cloud instance from outside the domain?

-Use Confluence Mobile to access the "Domain verified" Confluence Cloud instance from outside the domain?

-Change a password or edit accounts for a "Domain verified" Confluence Cloud instance from outside the domain?

-Any other restrictions?


Answers:
author: Shannon S
body: Hi Allan,

1. Yes, it is possible to have users with both verified domains and other domains.
2. You can login to Confluence Mobile with any user from the instance, both using a verified domain and not.
3. It depends what you mean by "edit accounts" for this. If you have a managed domain, as the administrator, you're only able to manage the accounts (e.g. passwords) of the verified domain. Otherwise they're just going to work like regular Atlassian ID accounts.

I hope this is clear, but let me know if you have any questions?

Kind Regards,  
Shannon

comments: author: Allan Brumer
body: Shannon,

Thank you for your reply, but I'm not sure \*I\* was clear.

If user "jdoe@mycompany.com" has an account on an Atlassian cloud instance at "example1.atlassian.net," jdoe can access example1.atlassian.net from any location with internet access (work, home, school, public wi-fi, etc...).

If user "jdoe@mycompany.com" has an account on an Atlassian cloud instance at "example1.atlassian.net" with a **verified domain** "mycompany," can user jdoe still:

-Access the cloud instance from anywhere?

-Access the cloud instance with Confluence Mobile from anywhere?

-Administer user accounts from anywhere?

Or does jdoe need to access the cloud instance **from within the** **verified domain**?

Thanks!


author: Shannon S
body: Allan,

The verified domain doesn't control where you can access the instance.

If this is something you want to be able to control then I would recommend that you vote on this issue, which asks that administrators are able to control an IP whitelist of the IP addresses that can access the domain:

* [CLOUD-2636](https://jira.atlassian.com/browse/CLOUD-2636)

Let me know if you have any questions about that.

Kind Regards,  
Shannon
Disabling links in PDF Export?
Asked by Jeremy Hranko:

I want to do a custom PDF export of a space in order to distribute the content to external/non-Confluence users. The pages export contain links to pages in other spaces.

I've done some searching and found suggestions to manipulate the *pointer-events* property in the CSS stylesheet, but this doesn't seem to have any impact on the exported product.

I was able to set the link colors to black so they at least aren't conspicuous, but that's a poor substitute.

Relevant part of my stylesheet:

```
a
{
 color: black; /* Sets the links to black to mask their presence */
 pointer-events: none; /* Hoped to disable links, but doesn't seem to work */
}
```

Is there any way to truly disable these links?


Answers:
author: Nils Bier _K15t_
body: Hi [@Jeremy Hranko](/t5/user/viewprofilepage/user-id/1134249),

You might want to have a look at our Scroll PDF Exporter.

It let's you allow to control how links

* to external websites
* to Confluence

are exported. Both "link types" can be controlled independently, if you disable the links, the link will be removed, and the link text will be rendered as standard paragraph text. Those settings can easily be defined in the [Scroll PDF Template Settings](https://help.k15t.com/scroll-pdf-exporter/latest/define-template-settings-119833887.html).

[Scroll PDF Exporter is available on the Atlassian Marketplace](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-pdf/server/overview). Please feel free to try it out using a free 30day trial license, and get in touch with out support team, if you have any questions.

Cheers,  
Nils


author: thais
body: Hi, Jeremy,

We tested it here and it's not possible removing the link, although being possible changing the link color.

There is a feature request for it that you can see at [Remove hyperlinks from PDF export](https://jira.atlassian.com/browse/CONFCLOUD-56025).

For more information on what can be changed, please check [Customize Exports to PDF](https://confluence.atlassian.com/confcloud/customize-exports-to-pdf-724764825.html).


Tags: confluence-cloud

pdf
Page sections are rendering out of order
Asked by Miguel ?ngel Garc?a G?mez:

Hello all,

I have a problem with the page sections. This sections are rendering out of order. Anyone knows what would be happening? Probably a reindex would solve it?

Thanks in advance!

Regards,

Miguel


Answers:
author: AnnWorley
body: Hi Miguel,

I am not sure whether you are on Confluence Cloud or Server so I am including some suggestions that may only apply to Server.

Reindexing fixes search and related functionality, as it says in [Content Index Administration](https://confluence.atlassian.com/doc/content-index-administration-148844.html):
> The content index, also called the search index, supports Confluence's search functionality. It is also used for a number of related functions such as building email threads in the mail archive, the space activity feature, and lists of recently-updated content.

If I understand correctly, your layout is not rendering as expected.

**Alternate browser**

If you have not tried to view the page with a different browser, please do, and let us know if it is any different.

**Screen Shot**

Please post a screen shot of how the sections render out of order, and let us know how they are expected to render (if it isn't obvious).

**Storage Format**

The editor here on the forum has a format for "code block". If you could paste the storage format for the page into a post that would allow me to reproduce your page locally. To get the storage format:

1. Click on the ellipsis (...) in the top right-hand corner of the problem page and select View Storage Format from the dropdown.??
2. Copy the storage format and paste it in a code block on this forum.

**Try without Customizations**

Please check the Look and Feel section under Space Tools and also Look and Feel in the Confluence Admin console to see if any customizations are being applied. If they are, try temporarily removing them and see if the page renders as expected

**Plugin safe mode**

*As this will disable any macros provided by user installed plugins this step should only be taken after hours or during a maintenance window.*

To eliminate any user installed plugins as the cause, please go to Confluence Admin\>Manage Add-ons and click the enable safe mode link. Then check whether the sections are displayed as expected.

I look forward to hearing what you find and examining the storage format and screen shot.
Draw.io saves my drawing as attachment but confluence can't display it in page
Asked by Andrew Miller:

Using the draw.io plugin, I can create, edit and save a diagram successfully, however, when I publish my confluence page, I see "Error: Invalid descriptor" in place of my image.

The draw.io .png and .xml files have been successfully added to my page, but confluence seems to be failing to locate them.

When I go back in and edit my page the draw.io macro is still there, but when I edit it it behaves like a 'blank' draw.io drawing.


Answers:
author: Justin Couch
body: Still seeing this problem today. Same thing shows across Safari, Firefox and Chrome. Not sure if it is related, but all the macro processing seems to be broken today in confluence. The text shortcuts for formatting (headers, bold etc) don't work for us here either.


author: Raymond Brandon
body: Hi Andrew,

I'm not associated to draw.io or something but I ran into this problem also and maybe my workaround will get you back on track for the time being.

I also had problems when creating a new diagram, which after saving did not appear on the Confluence page, even though the attachments were there.

What I did was the following:

1. When on a new page, first add the draw.io macro to the page and save an empty diagram (without drawing anything on it), specify the name and publish the page. The Confluence page will show nothing.
2. Go back to edit mode and draw your diagram and save, publish. This should show the diagram.

If you already had created a diagram which doesn't even show the macro in page edit mode:

1. Download your diagram attachment to disk (not the png)
2. Add a new empty draw.io macro to the page and immediately press save.
3. Since your attachments already exist, draw.io will not allow you to choose the same name so you have to pick a new one.
4. Save and publish
5. Go back in page edit mode, and back to draw.io edit mode
6. Drop the attachment onto the canvas, this will load the saved diagram into the macro.
7. Save and publish
8. Your diagram should show now on the page.

Note that all revisions will now be saved under the new name you chose when you created the empty diagram.

HTH,

Raymond


author: Andrew Miller
body: Issue seems to have magically fixed itself, I can add drawings again

comments: author: David Benson _draw_io_
body: Atlassian do a lot of A/B testing in their releases. We often see a specific version of some code go out to a very small % of our users, then be replaced when a serious bug appears. I'm hoping that's the case here.


author: David Benson _draw_io_
body: Removed[](https://community.atlassian.com/t5/Confluence-questions/Draw-io-not-showing-latest-diagram-version-in-Confluence-page/qaq-p/654771)


Tags: addon-com.mxgraph.confluence.plugins.diagramly

atlassian-marketplace
Confluence crashes (503 from apache) after several days of normal behaviour
Asked by Danny Barthaud:

My confluence instance seems to crash every few days and I can find no reason for it in the logs. Apache continues to serve other sites on the server without issue. In the atlassian-confluence.log file there are some errors regarding the "messagebundle"

2017-10-13 21:45:30,530 ERROR \[http-nio-8090-exec-6\] \[renderer.internal.http.HttpClientFetcher\] fetch Unable to perform a request to: <https://confluence.motivatingjenny.org/rest/gadgets/1.0/g/messagebundle/und/gadget.common%2Cgadget.activity.stream%2Cstreams.comment.action%2Cstream.error.unexpected>  
-- referer: [https://confluence.motivatingjenny.org/pages/viewpage.action?pageId=4456451\&focusedCommentId=4456457](https://confluence.motivatingjenny.org/pages/viewpage.action?pageId=4456451&focusedCommentId=4456457) \| url: /plugins/macrobrowser/browse-macros.action \| traceId: 90160b53bc440809 \| userName: ttt23 \| action: browse-macros

I have hosted a shortened version of the log (going back only a few days):

<https://expirebox.com/download/c07765974af4e6dd72e0ce830fbeb4e7.html>


Answers:
author: AnnWorley
body: I checked out the log and it looks like there is an intermittent name resolution (UnknownHostException) error:

```
2017-10-13 21:45:30,636 ERROR [http-nio-8090-exec-6] [renderer.internal.http.HttpClientFetcher] fetch Unable to perform a request to: https://confluence.motivatingjenny.org/rest/gadgets/1.0/g/messagebundle/en_GB/gadget.common%2Cgadget.confluence
 -- referer: https://confluence.motivatingjenny.org/pages/viewpage.action?pageId=4456451&focusedCommentId=4456457 | url: /plugins/macrobrowser/browse-macros.action | traceId: 90160b53bc440809 | userName: ttt23 | action: browse-macros
java.net.UnknownHostException: confluence.motivatingjenny.org
```

I know it's intermittent because I can reach the URL in the error message, as well as your login page, from my desk. This is also consistent with your report that the issue happens seemingly at random every few days.

Please add **confluence.motivatingjenny.org** to the hosts file on the server so Confluence won't have to depend on the DNS server. Please see the instructions at[java.net.UnknownHostException exceptions in Confluence log file due to DNS lookups failing](https://confluence.atlassian.com/confkb/java-net-unknownhostexception-exceptions-in-confluence-log-file-due-to-dns-lookups-failing-394465548.html)


Tags: crash
Livesearch Label not searching within documents
Asked by Farhad Raja:

I've setup live search and set restricted label to search.

It searches the document but will not find the same documents if I were to search for a specific word within the docs.

Removing the restrict Label search works fine. Can you please help?


Answers:
author: AnnWorley
body: I understand you are using the [Livesearch Macro](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html) and the search results are not being returned as expected when you restrict by label.

I tested and I also got a different search result when I restricted by label. The difference was that both the word I searched for and the label had to be present on the page to be in the results when I restrict by label. This is the expected behavior. Please let me know the results you expect versus what you are getting.

If you add more context about what you are using the Livesearch macro to achieve, it may help me understand your case better. I am happy to help.

comments: author: Farhad Raja
body: Thank you for your response.

As an example I would create a page and attach several documents to a page.

Using live search I would search for a specific word and the documents containing the word will be presented .

I'll attach a label to that page and restrict my live search to that label. When searching for that same word it will not show any documents.

Ann as you've suggested this is expected behaviour , are you able to suggest any alternatives to narrow down the search to specific selected pages.


author: AnnWorley
body: I did some more testing based on your update and what I found out was that the attachments have to be labeled to be found by the Livesearch macro when it's restricted by label. So if I label the just page, the page will be found but not the attachment. If I label the attachment itself, then it shows in the Livesearch results.

If labeling the attachments is not an option, then perhaps some other common attribute besides label could be identified, it would be convenient if the pages were all in the same space for example. For alternatives, there are a lot of ways to filter using the \<Base_URL\>/dosearchsite.action: [Advanced Searching using CQL](https://developer.atlassian.com/confdev/confluence-server-rest-api/advanced-searching-using-cql#AdvancedSearchingusingCQL-Whatisanadvancedsearch?) With the CQL searches the creator, type of page, etc can be filtered.


author: Shannon S
body: Farhad,

To be clear, are you referring to specific document attachments within the Confluence page, or are you referring to the pages as documents?

Can you give us examples of something it found when the label was not restricted vs restricted?

Kind Regards,  
Shannon