youngmon/atlassian-qna huggingface dataset:
Unable to export images from a Confluence page to Word
Asked by Rebecca Vukojevic:

Hi! My company recently did a cloud migration and I'm now unable to export images from a Confluence page to Word. Prior to the migration, we could do up to 50 images before getting an error but now it doesn't work at all.

The error message is "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location."

Hoping someone can please help. Let me know if any more details are needed.

Thank you!


Answers:
author: Dan Breyen
body: Hi [@Rebecca Vukojevic](/t5/user/viewprofilepage/user-id/5485189) welcome to the community. I found[this issue](https://jira.atlassian.com/browse/CONFCLOUD-31714) on Atlassian's Jira site that sounds exactly like your issue. You can vote for and watch it for updates.

It looks like the same limit you're running into.

comments: author: Rebecca Vukojevic
body: Hi Dan! Thank you - yeah we used to have the 50 limit issue which was fine because we don't typically have over 50 images per page.

For some reason though I can't export any... even the first one has the error.

Strange indeed but I'll keep digging on this thread.

Thank you


Tags: cloud

confluence-cloud
Suddenly some confluence macros names showing in different language
Asked by Shree Jantre:

Hi All,

We have confluence instance and we observed there is sudden change where some confluence macros name are showing in different language but this issue is facing some users not all as others users are able to see the names in english but for some users its showing in different language.

Please find the below screenshot for more details.

![Bildschirmfoto 2024-04-25 um 10.30.57.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/320849i829017FB65039336/image-dimensions/365x222?v=v2 "Bildschirmfoto 2024-04-25 um 10.30.57.jpg")

We have confluence data center 8.5.7v

Anyone have any idea why this is happening?

Thank you!!!


Answers:
author: Mirek
body: Hi [@Shree Jantre](/t5/user/viewprofilepage/user-id/5409589)

Those look like duplicated gadgets.. Am I right? Are those added from Jira? The __MSG__ gadget on the right give me a clue that it might be something with SSL.. Is it enabled on your site? Maybe certificate expired? Would be good also to check local on the server

Here are some related documents that might help

<https://confluence.atlassian.com/confkb/internal-gadgets-displaying-titles-as-__msg-935392222.html>

<https://confluence.atlassian.com/jirakb/fix-gadget-titles-showing-as-__msg_gadget-in-jira-server-813697086.html>


Tags: confluence-data-center

data-center

language

macro
Combine search not working
Asked by Burnsie:

I am looking for the term WES in out documents, but a simple search returns documents containing we as well.

Searching for "WES" still returns the we's.

Searching for "WES" NOT "we " (note the space) returns nothing.

I know that there are documents containing WES because I found 1 in the hundreds of hits in the first search.


Answers:
author: Benjamin
body: HI [@Burnsie](/t5/user/viewprofilepage/user-id/5485170) ,

Maybe try advance search oruse the filters in. combination to help narrow down. your search further.

Here's further information using advance search(CQL):

<https://developer.atlassian.com/cloud/confluence/advanced-searching-using-cql/>

-Ben


Tags: confluence-data-center

data-center
Can database columns be made required
Asked by Lori Milam:

I would like to know if you can make individual columns in a database required to be filled in.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Lori Milam](/t5/user/viewprofilepage/user-id/3998050) ,

unfortunately it is not possible right now. There is an open request for that feature (<https://jira.atlassian.com/browse/CONFCLOUD-78081>). Please vote and watch it!

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
How to do User Mapping from organization structure to access any Atlassian product
Asked by Mousumi Dutta:

Hello Community,  

I have one query how to map User from Organization Structure with Atlassian Product, role, group, product access.


Answers:
author: Brant Schroeder
body: [@Mousumi Dutta](/t5/user/viewprofilepage/user-id/5484914) welcome to the Atlassian community

This will help you out <https://support.atlassian.com/user-management/docs/give-users-access-to-products/>


Tags: cloud

confluence-cloud
session.get(url) is not returning all of the data in a page. How do I fix this?
Asked by Christian Warjri:

I'm using a python script to extract all the tables from a Confluence page. I'm using requests and BeautifulSoup.

```
def fetch_page(session, url):

    """Fetch page content using a requests session for persistent connection."""

    response = session.get(url)

    if response.status_code == 200:

        return response.content

    raise ValueError(f"Failed to fetch the page: {response.status_code}")

```

<br />

I'm parsing through the tables through a function:  

```
def parse_table(content, tag):

    """Parse HTML tables and extract relevant data based on tag."""

    soup = BeautifulSoup(content, 'html.parser')

    tables = soup.find_all('table')

    all_tables_data = []
    ...
```

For some reason, I can't get the last few tables of a page. I have about 12 tables, and I can only get to table 5 or 6, and the rest don't appear in my dataframe. Why is this the case?


Answers:
author: Christian Warjri
body: The solution is to use: response.json()\['body'\]\['view'\]\['value'\] instead of just returning the content


Tags: cloud

confluence-cloud
excerpts with table of contents not working
Asked by Dominique Delaere:

I have a page containing a list of newsletters as children and in each newsletter I have a table of contents. I want these TOC to show up in the *Child pages* macro of the parent page.

Therefore I tried to use the *excerpt* macro in each newsletter containing the table of contents of that newsletter.

Problem is that the TOC does not show up on each newsletter page. Other text in the excerpt does show up. (The *hide excerpt on this page* option is not checked)

On the parent page the TOC does not show up either when the *Display preview* option is set to *Excerpt* preview.

**Work around**

* Adding a TOC besides an excerpt with the TOC
* Setting the *Display preview* option is set to *Page* preview on the parent page  


Answers:
author: Kyle
body: This is apparently a chronic issue since 2021. I have yet to find a solution.  
<https://community.atlassian.com/t5/Confluence-questions/Excerpt-content-no-longer-appearing/qaq-p/1740390>


Tags: cloud

confluence-cloud
How to default to original size images on copy
Asked by ccenvcvb:

Lately, don't know when it changed, when I paste images on confluence I get tiny unusable images.

See inside rectangle in my screenshot.

![fsVSFlO](/t5/image/serverpage/image-id/320781i4B7439D43A112592/image-size/large?v=v2&px=999 "fsVSFlO")

I can change this to original size but I'd like a reasonable usable size by default.

Can I fix this myself of is this something Atlassian needs to fix ?


Answers:
author: Barbara Szczesniak
body: [@ccenvcvb](/t5/user/viewprofilepage/user-id/735045) This new "feature" was rolled out recently---see <https://community.atlassian.com/t5/Confluence-articles/Inline-images-coming-to-you/ba-p/2611260>

If you read through the comments, you will see that you are not the only one who is not happy with this.

comments: author: ccenvcvb
body: Thank you for the pointing me to the culprit.


Tags: cloud

confluence-cloud
What happens to Apps, which can't be moved when moving Data data residency
Asked by Paul Moser:

Hello,

we would like to change or data residency to germany. Problem here is that one of our apps cannot be moved. We are using the app "Approvals for Confluence" and would like to continue using it.

What happens to the app if we decide to move the data.

Does the app still work and the data stored in it is just in a different region or does the app just not working anymore after the move?

Regarding this articel:

[Moving your Marketplace apps data to another location \| Atlassian Support](https://support.atlassian.com/security-and-access-policies/docs/moving-your-marketplace-apps-data-to-another-location/)

I just can't make out if we loose access to the app entirely or the data is just stored in a different place.  

Thank you in advance.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Paul Moser](/t5/user/viewprofilepage/user-id/5484993) ,

my suggestion is to contact app vendor ([https://marketplace.atlassian.com/apps/1216387/approvals-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1216387/approvals-for-confluence?tab=support&hosting=cloud))

Fabio


Tags: app

cloud

confluence-cloud
Wiki Style Render comment Enabled but not able to comment anything.(page keeps loading)
Asked by Selvakumar:

Hi Atlassian,

On comment section I enabled "Wiki Style Render" to add images, format text, add bullets.

But unfortunately I'm not able to enter anything. (Tool bar is inactive)

We use

* Atlassian Jira [Project Management Software](https://www.atlassian.com/software/jira) (v8.19.0#819000-sha1:47bbf34)

Kindly help needed, I searched and no solved post available.

Selva ![wiki style render - issue.png](https://community.atlassian.com/t5/image/serverpage/image-id/320766i398A8F93013CA5EC/image-size/large?v=v2&px=999 "wiki style render - issue.png")


Answers:
author: Brant Schroeder
body: [@Selvakumar](/t5/user/viewprofilepage/user-id/4410485) are you part of the Electronics Admins group? It states that it is restricted to that. You will need to work with your administrator to ensure you are a member of the group so you can add comments.


Tags: cloud

confluence-cloud
MS Login not working issue with addon
Asked by ???:

I am using Microsoft Excel+ for Confluence and am experiencing the following problem.

I contacted the company, but was told it was an embed error and received no action, so I'm asking here.

1. Click the Microsoft login button
2. A pop-up saying that you have logged in appears and disappears.
3. However, the window does not change on the login screen.
4. The same thing happens even if you refresh, clear the cache, or reopen the browser.

I would appreciate it if you could tell me what settings I need to change to solve this problem.

![12.png](https://community.atlassian.com/t5/image/serverpage/image-id/320726i3139CFCFF6508B0F/image-size/large?v=v2&px=999 "12.png")


Answers:
author: Sebastian Krzewi?ski
body: Hi [@???](/t5/user/viewprofilepage/user-id/4903822)

Did you asked Atlassian support or vendor support about that?

Regards,

Seba

comments: author: ???
body: I made an inquiry and received a reply that it seemed to be an embed error.

However, the company could not immediately provide a solution.

I couldn't wait, so I posted an inquiry hoping to see if anyone had experienced a similar problem and solved it.


Tags: cloud

confluence-cloud
Is there a way to integrate our Confluence wiki with our Unily intranet?
Asked by Megan Hutchinson:

We have a Unily intranet site. Would like to find a way to surface Confluence content (at least a link to the Confluence page) when someone is searching in Unily. Has anyone done this?


Answers:
author: Humashankar VJ
body: Hi [@Megan Hutchinson](/t5/user/viewprofilepage/user-id/5117171)

There is no direct integration scope between Confluence and Unily intranet

* Kindly check if Unily offers functionalities to index external content sources.
* If so, you might be able to configure Unily to crawl and index your Confluence content.
* This would allow Confluence pages to appear in Unily search results

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**


Tags: cloud

confluence-cloud

integration
What is the max size for exporting PDFs of a page?
Asked by Ashley Honeycutt:

I can only find references to the max file size for exporting entire spaces in PDF format, but I can't find anything related to the size limits of a particular *page*.

Would anybody here happen to know the answer to that?

Thank you!


Answers:
author: Ollie Guan
body: Hi [@Ashley Honeycutt](/t5/user/viewprofilepage/user-id/5065838) ,

The PDF export is processed by Confluence in a [separated Java process](https://confluence.atlassian.com/doc/pdf-export-in-confluence-data-center-958779100.html) to avoid problems with the main Confluence process. The Sandbox process has a limited memory to use. By default the [process can use up to 512 MB](https://confluence.atlassian.com/doc/recognized-system-properties-190430.html), however, depending on the page size and complexity.

Increase the memory available for the Sandbox with the parameter:

<https://confluence.atlassian.com/confkb/pdf-page-export-fails-with-sandboxcrashedexception-sandbox-has-crashed-while-serving-the-request-1032263366.html>


author: Dave Rosenlund _Trundl_
body: Hi, [@Ashley Honeycutt](/t5/user/viewprofilepage/user-id/5065838). Like you, I cannot find anything about size limits for exporting a single page, but I think we have to assume the same 2GB limit that applies to spaces would be the upper limit here, too.

Are running into a problem exporting a single page? What error message you are you getting? Screenshots would be helpful.

-dave


Tags: confluence-data-center

confluence-server

server
How to retrieve child ticket values through ConfiForm
Asked by Hanyu Huang:

Hello,

[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

I was asked to created a ConfiForm where the user only has to enter the Jira ticket number of a parent ticket (e.g., Feature) and ConfiForm can get certain values from certain child tickets. For example, by entering the ticket number of a parent Feature NKCWPF2SB-59, the form can identify the child Epic with "Application Onboarding" in its summary (NKCWPF2SB-722), and get the MAL Code (TD-03), and that MAL Code is then used in the creation of other child Epics. Is this something that is feasible?

![image.png](/t5/image/serverpage/image-id/320664i56F52ACAC2A2D3B7/image-size/large?v=v2&px=999 "image.png")

Thank you for your help and understanding.

Yours Sincerely,

Hanyu Huang


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Hanyu Huang](/t5/user/viewprofilepage/user-id/5354735)

ConfiForms is not a viewer for your Jira data, but you may have something like what is shown here <https://wiki.vertuna.com/display/TEST/Mixing+up+ConfiForms+ListView+and+Content+by+Label+macro> but utilizing the Jira issues macro from Confluence

Here I have a JQL field, but for your use case this might be a Jira issue field holding a key to the parent issue and for the "Jira issues" macro you create a dynamically constructed JQL expression that takes "child issues"

![Screenshot 2024-04-27 at 10.13.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/320915iE517A6B1BB40E889/image-size/large?v=v2&px=999 "Screenshot 2024-04-27 at 10.13.26.png")

Alex

comments: author: Hanyu Huang
body: Thank you Alex. Although I don't think we have access to the storage format editor either. Is there a way to pass in the JQL into the Jira macro without using the storage format editor?

Also, the request was for the user to only enter the parent Feature ID (NKCWPF2SB-59), and ConfiForms would take care of identifying the Application Onboarding epic among the Feature's child Epics and get the value in the MAL Code field. Is this doable with velocity functions or JavaScript? Thank you.


author: Alex Medved _ConfiForms_
body: It is certainly doable with the approach i have shared. If you don't have the storage format editor then probably you can craft a user macro for that


author: Hanyu Huang
body: It is not just seeing the Jira issues for the user though. Finding the Application Onboarding epic and getting the MAL Code value has to be automated. The idea is for the user is to enter the Feature ID, and ConfiForm would take care of retrieving the values from the relevant tickets and create 4 additional epics using the retrieved values all automatically. So NKCWPG2SB-727 to NKCWPG2SB-724 in the example should all be created with a single click of the button, with the only input being NKCWPF2SB-59.


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

data-center
Can you have the same cross project releases across multiple Advanced Roadmap Plans
Asked by David Redman:

Context:

We have 2 key roadmaps that source data from basically the same Jira Projects

Roadmap 1 is an 'Operational' view that includes everything including small projects and miscellaneous work.

Roadmap 2 is the 'Company' Roadmap and filters the view by a subset of projects \& epics (this is filtered by a custom field 'strategic project Y/N)

Everything works fine except for cross project releases. If I create a cross project release in the operational roadmap it is not visible in the Company roadmap.

Any help appreciated


Answers:
author: Trudy Claspill
body: Hello [@David Redman](/t5/user/viewprofilepage/user-id/5432600)

Welcome to the Atlassian community.

Your question is posted in the Automation Questions forum. Does this have anything to do with Automation? If not, I can move it to the Jira Questions forum.

Are you working with Jira Cloud or Jira Server/Data Center?

Can you show us the configuration you entered for the cross-project release you created?

Where are you expecting to see the Cross Project Release in the Company Roadmap compared to where you see it in the Operational Roadmap?

comments: author: David Redman
body: yes please move to the appropriate board - thanks that would be great - its Jira Cloud.   

I think we will just have the one board and use different filters/views to show different roadmaps on '1' roadmap


Tags: advanced-roadmaps

automation

cross-project

release
Calculate Due Date Automatically
Asked by ThePokyWizard:

In Jira Cloud, is it possible to define that a task has X days to complete after a user is assigned to it?

At this moment, based on X days, does it calculate a new "due date"?


Answers:
author: Trudy Claspill
body: Hello [@ThePokyWizard](/t5/user/viewprofilepage/user-id/1661054)

You could do that with an Automation Rule.

<https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/>

The basic structure would be:

Trigger: Issue Assigned

Action: Edit Issue

Field to Set: Due Date

Value {{now.plusDays(X).jiraDate}}

However, how do you decide and annotate the number of days it can have? And do those days include weekends?

X has to be replaced by the number of days. The exact thing you put here depends on how you are annotating the number of days. Is that in another field in the issue? Do you have to calculate that based on other field values?

Another factor is do you want the Due Date changed if the Assignee changes? And, do you want the Due Date cleared if the issue is unassigned? The answers to those questions could change the rule.


Tags: cloud

jira-cloud
Can I connect my Cloud Jira to on-premise Bamboo and Crucible applications
Asked by Darren Bauer:

I'm migrating Jira and Confluence to Cloud but retaining Bamboo and Crucible/Fisheye with Subversion repository on premise for now.  
All documentation i've found about connecting Cloud Jira only mentions Bitbucket that I can find.  
Can someone point me in the direction of whether or not I can do it for these other apps?

I understand their connectivity is using the Applicaiton Tunnel.

thanks.


Answers:
author: Trudy Claspill
body: Hello [@Darren Bauer](/t5/user/viewprofilepage/user-id/142751)

Regarding linking Jira Cloud to Bamboo, a Google search for *jira cloud bamboo integration* brought up this as the second result:

<https://confluence.atlassian.com/bamkb/linking-jira-cloud-with-self-hosted-bamboo-389284242.html>

Additionally the documentation on Application Tunnels says that method is supported for Bamboo 9.3 or later.

<https://support.atlassian.com/organization-administration/docs/what-are-application-tunnels/>

It doesn't appear that Application Tunnels is supported for Crucible/Fisheye so I believe you would have to use the Application Link option mentioned in the first document.


Tags: cloud

jira-cloud

jira-server

jira-software

migration-customer-care

server
Jira Automation Rule - Create Epic and Children - Link Epic to Parent
Asked by Kim Vencill:

I have created an automation rule to create an epic and child issues. That works.

I would like the rule to assign the **epic** being created as part of the automation to a parent.

I saw a similar [post](https://community.atlassian.com/t5/Jira-questions/Automation-Rule-Link-to-Parent/qaq-p/2595195) and tried the recommendation and it works somewhat.

This is a manually triggered rule. If I execute from an epic backlog, it does update the parent for an epic but it is the epic being viewed in the backlog--not the epic being created as part of the automation. I would like it to update the epic parent of the epic being created as part of the automation.

I was hoping someone could advise where the rule should be amended.![Jira Parent.png](https://community.atlassian.com/t5/image/serverpage/image-id/340628i261059E116752A27/image-size/large?v=v2&px=999 "Jira Parent.png")


Answers:
author: Trudy Claspill
body: Hello [@Kim Vencill](/t5/user/viewprofilepage/user-id/5563369)

Welcome to the Atlassian community.

One way to solve this is to replace what you have here:

![Screenshot 2024-08-07 at 6.09.14?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340636iB1E95C27B6F94837/image-size/large?v=v2&px=999 "Screenshot 2024-08-07 at 6.09.14?PM.png")

...with a branch to Most Recently Created Issue:

![Screenshot 2024-08-07 at 6.10.51?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340638i3B7D63160C63622E/image-size/large?v=v2&px=999 "Screenshot 2024-08-07 at 6.10.51?PM.png")

I notice though that you have another branch already - a Smart Value branch.

Branches can execute in parallel, so your branch to update the most recently created issue could be running at the same time as the other branch. Without knowing what you are doing in that other branch, it is possible that there may be unexpected results by adding the branch I suggested. What does that other branch do? What is the rest of the Automation Rule.

comments: author: Kim Vencill
body: The other branch was to create the child stories under the newly created epic and that works. I made the change you suggested and it gives me the outcome I needed. Adding a screenshot in case anyone else would find this helpful if they land here with the same question.

Thank you!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340774iD636404C0506029E/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

jira-cloud