Microsoft Editor Not Applying Corrections In Confluence?
Asked by Brandon_Patton:

Hi community,

Just had this reported to me, and wondering if anyone else has run into this (I've tested that this happens on my own setup).

User reports that they have MS Edge, and have the settings set for Microsoft Editor to be utilized. When this is set, they can work in Confluence and spelling/grammar suggestions appear normally. When they click on the misspelled word, they are given the proper correction.

However, when they actually select the correction, the box disappears and the correction doesn't actually get applied.

If we tell their browser not to use Microsoft Editor and instead use the 'Basic' setting for spelling, everything works as normal.

Just wondering if others have heard/seen issues with the Microsoft Editor setting in MS Edge.

![writing assistance.png](/t5/image/serverpage/image-id/334443iF7312F2FE6D1DB87/image-size/large?v=v2&px=999 "writing assistance.png")


Answers:
author: Peter
body: I reached out to Atlassian too, and they have created [this](https://jira.atlassian.com/browse/CONFCLOUD-79173) ticket. The more people the vote on this ticket will increase it's visibility with their developers.

in case the link doesn't work, the bug report is here:

<https://jira.atlassian.com/browse/CONFCLOUD-79173>

Update: They have identified this as a bug, and it's on their "short backlog", no idea how short that is ;)


author: Peter
body: Also experiencing exactly this. Bugging me to no end!!

Some text fields used by Atlassian (like the one I'm typing in right now to post this comment) don't popup the MS editor at all, and I need to revert to right mouse click to use the browser's default spelling checker.

I haven't experienced this anywhere else b.t.w.

Oh, and I'm using chrome and experience this on three separate pcs.

Did you find a solution to this?

comments: author: Brandon_Patton
body: I reached out to Atlassian directly about this - this is what I got back (which I can confirm does work)

<br />

*I was able to replicate this right away on my end after installing the Edge browser and then replicating the setting that you shared in the screenshots. Thanks a lot for those! I tried to do some investigation on how this feature works or correct text within the browser, but I was not able to find a lot. It's possible that the feature is using a certain type of technology that our editor is not yet equipped to work with, but I couldn't say for sure without knowing more about how the "Edge Editor" works.*

*In my testing, I found an easy workaround for making the corrections in the Confluence editor. The user must right-click with the mouse over the misspelled word and select the correct word. This will effectively change the text within Confluence.*

This works with the Microsoft Editor enabled, and for both misspellings and grammar corrections. I'm hoping this still makes it back to the Atlassian Dev team to look at further, but the workaround does appear to be resolving the headache.


author: Peter
body: Hi Brandon. Yes, of course that works, that is the browsers default spelling checker :). Unfortunately, this is a far cry from the functionality of the MS editor, which I've grown to appreciate over the last year (since it was launched). The MS editor offers grammar checks, which I use frequently being a native Dutch person writing English documentation, which is something I now miss.

I think I'll reach out to them as well, see if they can't push this up their importance list.

Thanks for your reply though :)


author: Blue Nova
body: This issue seems to be getting worse.  
You now can't just right click on a word and pick the correct suggestion. you now have to left click the word (sometimes multiple times) and then right click the word to select one of the suggested corrections.   

I've also sent suggestions to Microsoft in a hope they might be able to fix this from their end.

comments: author: Peter
body: The right click to activate the spell check menu doesn't work with the MS editor, which uses the left click to differentiate between the two spell checkers (browser / MS editor).

In confluence the MS editor is not working, they have it on their backlog, you can vote/comment here if you want:

<https://jira.atlassian.com/browse/CONFCLOUD-79173>

(Left clicking on the squiggly line to activate the MS Editor takes a little getting used to, but I personally think it's faster en wouldn't want it any other way. But then again, everyone has their own taste.


author: Brad Hosking
body: This is also affecting us on some Chromium base browsers.

User experience is:

When applying an update, it either doesn't happen, or it tries to inset and doesn't fix the issue but makes it worse.

Example:

It I type the following word incorrectly - tyep

In confluence, I click to see suggestion. I see the word "Type" and I click it.

Two things might happen. One it attempts to fix, and I end up with "ttyep" or "ttype" which is painful, or it doesn't update at all.

This has only just started to happen recently. Using Microsoft Editor.


author: Brandon_Patton
body: Editing - answered too quickly.


author: Naomi
body: [@Brandon_Patton](/t5/user/viewprofilepage/user-id/455695) I am using the same settings as in your screenshot and I am also experiencing the same issue.

I installed the Microsoft Editor extension to Google Chrome and I am experiencing the same issue there as well.


author: Barbara Szczesniak
body: [@Brandon_Patton](/t5/user/viewprofilepage/user-id/455695) I am using these same settings, and the feature is working as expected.


Tags: cloud

confluence-cloud