youngmon/atlassian-qna huggingface dataset:
I would like to add article hyperlinks to a confluence page and use as a customer facing knowledgeba
Asked by Ross Friedman:

I have a large list of articles (product step by step demonstrations). I would like to copy the article url's or hyperlinks and add to a confluence space. This will need to be customer facing.

Step 1) I believe there is a macro that an help me pull all the article hyperlinks. How do I do this?

Step 2) How do I make a confluence page customer facing?

Thank you, Confluence community...


Answers:
author: Brant Schroeder
body: [@Ross Friedman](/t5/user/viewprofilepage/user-id/4353467) Welcome to community.

You can make the Confluence space public so anyone can see it - <https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/>

Or if you are using Jira Service Management (JSM) you can associate the Confluence space with the JSM project and users will be able to see the articles in the project. <https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/>

As far as generating the links are these articles in the confluence space? If so you can just use the space list macro - <https://support.atlassian.com/confluence-cloud/docs/insert-the-spaces-list-macro/>


Tags: cloud

confluence-cloud

knowledge-base
Adding a new JIRA comment in Confluence
Asked by Nathan Gile:

I've created a dashboard in Confluence, and have pulled in some JIRA content, including last comment from JIRA.

What would really help with the amalgamation for reporting is enabling me to add a new JIRA comment in Confluence. As I review my dashboard, I can then include an update which will be directly reflected in JIRA and eliminate the need to pivot between the two interfaces.

Can something be done on this front?

Thanks!


Answers:
author: Mykenna Cepek
body: If you want to suggest this as a new feature for Confluence, that is done [here](https://support.atlassian.com/contact/#/) (select "Product Suggestions").

I'm not aware of a native way that Confluence would support this.

I did find one relatively inexpensive app in the [Marketplace](https://marketplace.atlassian.com/) that might provide the additional features you want. It might be worth a free trial for a proof-of-concept of your comment editing goal:

[https://marketplace.atlassian.com/apps/1224608/smart-issue-view-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1224608/smart-issue-view-for-confluence?hosting=cloud&tab=overview)

comments: author: Nathan Gile
body: Thank you, Mykenna.


Tags: cloud

confluence-cloud

jira
Why are the macro names not displaying in edit mode?
Asked by Alice:

The macros in our confluence instance are not displaying the macro type (name of macro in the title of the edit box) ++during editing++.

![no-macro-name.png](/t5/image/serverpage/image-id/139037i39972F64FC171610/image-size/large?v=v2&px=999 "no-macro-name.png")

So if there are several macros on a confluence page, the macros box is just a grey box. You cannot see which type of macro it is without editing the macro.

We have tried the following:

1. Check confluence settings for any errors
2. Check using different browsers (the problem is the same in any browser)
3. Checked for confluence bugs for version 7.0.4 (nothing found)
4. Restarted the confluence instance
5. Cleared the cache
6. Error occurred even if the Add-ins were deactivated (Scroll)
7. Checked confluence logs for any indication of problem -- nothing found

We don't know where else to look for the source of the problem.

Any ideas?

Alice


Answers:
author: Brant Schroeder
body: [@Alice](/t5/user/viewprofilepage/user-id/3498670) when did this start happening? Did you do an upgrade or something else on the instance that could have impacted it?

comments: author: Alice
body: This is quite a new instance of Confluence. I'm pretty sure we've had this problem from the beginning.


author: Brant Schroeder
body: Have you tried clearing the Confluence app (plugin) cache?

<https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html>


author: Alice
body: Thanks for the tip... but that didn't help either.


author: Brant Schroeder
body: [@Alice](/t5/user/viewprofilepage/user-id/3498670)

I would suggest submitting a support issue here: <https://support.atlassian.com/contact/>

You will be able to provide them with a support zip and they will be able to review logs and see what the issue might be.


Tags: confluence-server

editor

macro

server

title
regroup html files into on after confluence export
Asked by Carolina SILVA:

hi, I made an export in html but I received several files firefox html files

but I need one unique html to be able to store it into a company website

how can I do this please?

thanks


Answers:
author: Brant Schroeder
body: [@Carolina SILVA](/t5/user/viewprofilepage/user-id/3699298)

When you export pages from Confluence it creates multiple pages. You would have to combine them on your own or just have multiple pages.


Tags: cloud

confluence-cloud
CodeCov has been breached. Do you know if Confluence is impacted?
Asked by Trevor Luker:

Hi guys - Atlassian is named as a user of the CodeCov tool.

[https://therecord.media/codecov-discloses-2-5-month-long-supply-chain-attack/](https://therecord.media/codecov-discloses-2-5-month-long-supply-chain-attack/ "CodeCov Breach")

Do you know yet if Atlassian's products have been impacted and whether we should be concerned about the integrity or security of data we have online in Confluence or Jira?


Answers:
author: Nic Brough -Adaptavist-
body: Codecov is not used as part of the products, but it is used to check coverage on some of their code bases.

So, no, my understanding is that your data is not at risk of exposure, as it's a step away from where the security hole is. But Atlassian data about us might be.

I think this is one that Atlassian should answer, as they'll know exactly where they might have been clobbered - I've asked them to have a look.

comments: author: Trevor Luker
body: Thanks Nic - I wasn't sure who to contact.


author: Nic Brough -Adaptavist-
body: Frankly, nor am I.

I have been here a while, so I've picked up some of the names to ask for some problems, but not this one. I'm sure someone will see us soon (fwiw, my label flag is not the only "escalation"(


author: Daniel Eads
body: Hi Trevor,

Check out our official response here: [Atlassian's Response to the Codecov Breach](https://community.atlassian.com/t5/Trust-Security/Atlassian-s-Response-to-the-Codecov-Breach/ba-p/1686854)

Cheers,  
Daniel


Tags: atl-rvw

cloud

confluence-cloud
Default Language
Asked by Dan Moran:

I selected a default language for Confluence, and the text in the Settings, Network, Profile, etc. pages were translated, but not the text in the pages that are displayed for public view.

Is there a second step to get the pages translated, or is there something overriding this selection?

Thanks, Dan


Answers:
author: Dan Moran
body: Hi Alessandro! Thanks, I'll check this out.

Dan


author: Vero Rivas
body: Hi [@Dan Moran](/t5/user/viewprofilepage/user-id/510387)

Look at this post

<https://confluence.atlassian.com/doc/choosing-a-default-language-214860191.html>

Cheers


author: Alessandro Distefano
body: Hi [@Dan Moran](/t5/user/viewprofilepage/user-id/510387)

If you need an automatic translator for your pages, you can try also our [Lango app on the Atlassian marketplace.](https://marketplace.atlassian.com/apps/1222713/lango-language-and-translation-manager?hosting=cloud&tab=overview)

With Lango you can:

* Manage multiple language versions of your pages;
* Translate your content automatically via Google Translate (note: this feature requires a Google Cloud account);
* Link multilingual contents each other.

I hope it can be of help to you :)


author: Dan Moran
body: Thanks, Vero! That's very helpful.

What we'd really like are Spaces in two different languages, English and French, in the same Confluence instance. So, for example, I'd create a copy of English Space A, rename it Space B, and use French as the default language for Space B. But I've never seen any tool that will let me have Spaces in multiple languages in the same instance. (German would be great, too!)

Have you ever heard of that pssibility?

Thanks,

Dan


Tags: confluence-server

server
Alternate way to add email to card?
Asked by Edward:

I know you can directly forward an email into a card using the "Email for this card" email address. But this is a bit of a hassle for me to go into Trello, look for the specific card (I have 100s) and then copy and paste it into my email to forward.


Answers:
author: Soumyadeep Mandal
body: Hi [@Edward](/t5/user/viewprofilepage/user-id/1930984) ,

Just visit the below link and follow the steps! I hope it will solve your problem!

<https://www.producthunt.com/alternatives/gmail-to-trello>


Tags: card

email
Why are the background images on a Trello board cut in half?
Asked by Ieida:

This is very frustrating for me. Is it like that by design? I feel like I've pressed something accidentally that made them scale up or something. Is there a way to change it?


Answers:
author: Ivan Vujosevic
body: I have the same issue. It's ridiculous that this hasn't been fixed since 2018.


author: Meg Holbrook
body: Hi there, I haven't noticed this issue previously. Can you upload a screenshot and blur out any private information?

Welcome to the community!

comments: author: Ieida
body: The image on the right is much bigger than when it's on the board. Does it have something to do with screen resolution?![Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/31619i60BF90A723E6ECC5/image-size/large?v=v2&px=999 "Trello.png")


author: Andrew Mazzotta
body: I'm having the same frustrating issue with stock images. What's weird is if you unmaximize the window, the image will rescale and you can expand window to expose more, but once you go full screen it does this again.

Can't someone from Atlassian chime in here? This was touted as a nice extra feature in business class, ruins these images when they're zoomed in like this...
Show multiple projects in one dashboard
Asked by Eric Schultz:

Good afternoon,

I would like to show the To Do list from multiple boards (projects) in one place so I can see everything that needs to be done, and add things as I think of them, without having to hop back and forth from one board to another.

Like a To-do list dashboard.

Is there a way to do that?

Thanks,


Answers:
author: Qasim
body: Hi [@Eric Schultz](/t5/user/viewprofilepage/user-id/1930653)

Creating a Master Board may be the solution you're after. It's a great way to get a birds-eye view of all the tasks on your to-do list. We've created a resource that will lead you (step-by-step) in achieving this.

How to Create a Master Board in Trello:

<http://bit.ly/2OB4oIa>

I hope you've found this useful. Please let me know if there are any other questions you have!

Best,

Unito


author: Eric Schultz
body: This question for Jira sounds similar to what I'm after in Trello, is it possible?

<https://community.atlassian.com/t5/Jira-Software-questions/Show-multiple-projects-in-one-dashboard/qaq-p/273493>


author: Meg Holbrook
body: Card duplication across multiple boards is not a stock feature of Trello. Not sure if it's on the roadmap or not (because it would be super handy), but there are third-party applications available for this purpose.

Trello published a great article on card mirroring that you may find beneficial:

<https://help.trello.com/article/1097-mirroring-cards>

**Placker** is my pick out of the bunch for simplicity of use, but personally use Zapier.

comments: author: Eric Schultz
body: Good morning,

Thanks for the suggestions.

Card duplication or mirroring or sync isn't really what I'm after.

I have two objectives that I figure could be solved with one solution:

1. See everything I have to do next so I can easily decide which project gets my attention next; and
2. While working on another project quickly add an item to a different project so I don't forget about it and I can work on it later.

If I had a dashboard with all my To Do lists, still in separate lists but on the same page, then I could do both.

I know I would still need to go into each project and move the cards around and stuff; but at least I could get an overview, make decisions quickly, and items more efficiently.

If Trello doesn't do this is there any other product that does? I thought I saw a board-like tool that had all the projects in horizontal swim lanes. I can't remember which one that was though.


Tags: board

dashboard

list
How can I add blank line in a checklist task?
Asked by Barb Sellers:

I'm a trello user and not a programmer, but I want to add blank lines in a checklist task and can't figure out how to do it. I know I can do it in a Comment, but I'm stumped! TIA. Barb


Answers:
author: Jodi LeBlanc
body: [@Barb Sellers](/t5/user/viewprofilepage/user-id/1132782) I am not sure I understand but could you add a period and that would create a blank line? Are you looking for spacing between the tasks or more for placeholder to add content at a later date?

Thanks,

Jodi

comments: author: Barb Sellers
body: I would have one task with comments that need to be separated by an empty line. So basically, I want to force a hard return within one task. For example, one task might have various updates. This is what one of my tasks might look like

Get Pricing for Caribbean Cruise for March 2019

9/6/18 - Flash promotion, moved bookings into new promotion, saved clients $300 per cabin, emailed client, waiting for deposit decision

empty line

9/5/18 - Put three cabins on hold, online Cruising Power

empty line

9/4/18 - spoke with Royal Caribbean, Mini @ 4:55PM blah blah blah
Trello board for Business setup help.
Asked by Antonio Lombardo:

Hello new here and have use Trello Board, but now I want to setup a board from scratch for business. I bought an annual subscription for business and I need help setting it up for my needs. I want to be able to track projects as they get completed \& broken down by milestones. To be able to bill each milestone as they happen. I have seen many tools but haven't found one that I can apply to my needs. Maybe some one here can help me with this.

Thank you,

Antonio


Answers:
author: Jodi LeBlanc
body: Hi [@Antonio Lombardo](/t5/user/viewprofilepage/user-id/1928481) have you checked out the Trello Inspiration boards for Business? You may be able to find one that meets your needs and adapt it so you don't have to start from scratch. If you find one you like you can click on copy board in the right hand corner of menu and then it will copy into your own boards. You can then make changes to all the lists, cards, title, background etc.

There are some really great boards here to choose from, and they are updated regularly so check back often.

[https://trello.com/inspiration/business](https://trello.com/inspiration/business?)

Let me know if this was helpful,

Thanks!

Jodi

comments: author: Antonio Lombardo
body: Thank you I will take a look at it. But still welcome any other solutions \& help.


author: Jodi LeBlanc
body: This board may be useful:

<https://trello.com/b/NwW8ilUx/client-status-legal>


Tags: jira-work-management

project
Is there someway to 'nudge' or 'poke' another user to generate an 'on-demand' notification for them?
Asked by James:

We want to use Trello for internal communications and would like to have a 'poke' or 'nudge' type feature.

This would allow us to draw another user's attention to a card/list/board/comment without having to write a new (blank) 'at mention' comment which wastes time and clutters the feed.

Ideally, the 'poke' would generate a desktop pop-up and appear at the top of the Home activity feed. It wouldn't trigger email notification as this means of notification is overused and often gets overlooked.

If this feature exists please help me find it.


Answers:
author: Shawn
body: I keep sending him screenshots of his last date's activity. click on his/her name on the top / view member's board activity / screenshot and keep sending it till they get with it. haha! but seriously it gets their attention..


author: Mike
body: Hi James,

I'm afraid that doesn't currently exist as an option, unfortunately, but I'll let the team know that's something you'd like to see!

Right now, your best bet would be to mention the person in comment as you indicated, but I understand that's not ideal for what you're looking for.

comments: author: James
body: Michael,

thanks for the reply. Please do pass it on.

James


Tags: notification
Is there any way to more finely manage notifications?
Asked by James:

we would like to use notifications to alert our users to urgent events on trello cards. At the moment we receive so many notifications that important ones are being overlooked.

Is there any way to tune the notifications more accurately or be more specific in when I get a notification?

The blanket nature of the current settings (certain actions; either never, instantly or in an hourly block) are simply too crude.

Examples might be:

* notify me when a specific user (the Boss) creates a card and tags me
* notify me when a card I am tagged on is marked with a red label or as urgent or is moved into the top position on a list

Most important would be to have much greater ability to control what triggers a notification.


Answers:
author: Francis Peixoto
body: The basic notification functionality won't have that level of granularity . You'll need a tool like butlerbot to notify you on those types of scenarios. The use cases you're describing would be quite easy to implement.


author: Joanna Turska
body: Hi James,

I was wondering if you managed to find an answer to this? I'm having similar issues and trying to figure out how my team members are being notified of being tagged into cards/comments (if at all).

Thank you!


Tags: notification
copy of outlook mails / attachment file
Asked by V?ronique GRICOURT:

Would it be possible to joind outlook mails as attachments files, instead of filling comments within a card ?

This would save space within a card, and facilitate reading

Best regards


Answers:
author: V?ronique GRICOURT
body: Hi

I already use this function, but this leads to huge comments contents.

My demand is about the possibility to join mails as attachment files

Br


author: Manon Soubies-Camy
body: Hello [@V?ronique GRICOURT](/t5/user/viewprofilepage/user-id/1708571),

Here is a quick and easy way to an email to a card: [I would like to be able attach an email to a card](https://community.atlassian.com/t5/Trello-questions/I-would-like-to-be-able-attach-an-email-to-a-card/qaq-p/785544#M5566)
> Each Trello card has an email address associated with it, and any emails you send to that address have their content added as a comment and its attachments added to the card as attachments. Open the card, then in the card's sidebar, at the bottom, you'll see **Share and more...** Click that, then under **Email for this card** is an address you can copy.

Hope this helps!

- Manon


Tags: ms-outlook
Removing board of a user that is not part of the team from team
Asked by willemwebapp:

I am a team admin. A former colleague has created a board in my team. We now want to archive/remove his board from the team. However, I don't have the option to remove the board from my team (I can only leave the board) and the owner of the board has left the company and the trello team.

How do I remove this board from my team?


Answers:
author: Alice
body: In order to remove a board from a team, you should have Admin permission. I would suggest asking the current admin to change your status, so you can control the board.

comments: author: willemwebapp
body: Hi Alice, I am the admin of the team. It appears that the colleague that has left the team is the admin of the board. And there is no way of removing the board from my own team.


author: Alice
body: Yes, you should ask the colleague who left to make you the admin of the board or to remove the board from the team. I know it isn't easy, but I'm afraid it's the only way.
Trello: Outlook email to create card. Then, from card back to the original MS Outlook email?
Asked by Todd Aghazadeh:

Hi,

We are creating cards for data entry in our Trello "task basket" system.

When things are done, we reply with the original email and the original attachments. The company uses MS Outlook.

Zapier, Butler, etc. provide partial, complex solutions.

Is there a way to jump back to the original email in MS Outlook?

Thanks!


Answers:
author: Teddy
body: Hi Todd,

As far as I know, there is not currently a way to automatically link back to the email message from within the created card.

Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can reach them here: [trelloaddin@service.microsoft.com](mailto:trelloaddin@service.microsoft.com)


Tags: ms-outlook
Looking for a template for coaching realtors
Asked by Keslie Halonen:

I am a productivity coach in a KW office and would like a place to keep docs, videos, exceptions, and a place for agents to post numbers.

Does anyone have something like this already set up?


Answers:
author: Jodi LeBlanc
body: Hi [@Keslie Halonen](/t5/user/viewprofilepage/user-id/1923494) have you checked out the amazing Trello Inspiration boards? I found a few that you may find useful. If you find one you like you can copy the board (menu on right side of board), and then go to your own Trello Boards and it will appear. You can then make modifications, updates, even change name, background etc.

A coaching type board that you could adapt:

<https://trello.com/b/V2LWCIWu/manager-training-resources>

Two Real Estate boards:

<https://trello.com/b/t7f9VFYL/million-dollar-listing-nyc-luis-d-ortiz-team-listings>

<https://trello.com/b/0YXozpoy/real-estate-company>

You can browse through other inspiration boards here, and check back often as Trello is adding new inspiration regularly:

<https://trello.com/inspiration>

Let me know if this helped :)

Have a great day!

Jodi

comments: author: Jodi LeBlanc
body: Did this answer your question [@Keslie Halonen](/t5/user/viewprofilepage/user-id/1923494)?


author: keslie halonen
body: it is helpful. thanks.


author: Jodi LeBlanc
body: Great, glad it answered your questions! Best of luck on developing your board!


Tags: training-and-certification
There is any power up that restrains commands to each member?
Asked by Marina Camargo:

I'm in need to restrain some members so they can't edit and/or create cards and lists, but they see and can comment all the cards.

So basically i need a deeper member permission editing.

Is there anything like this?

Thanks!


Answers:
author: Marta Galofre de Alos
body: Hi Marina,

Right now, Trello Business Class lets you add Observers to boards. Observers are board members that are able to view a board and the cards within the board, download card attachments, comment and vote on cards if that is enabled for the board.

They're are not able to move or edit cards though, upload card attachments and observers can't change board settings. You can check out this article to learn more about this: [Adding observers to boards](https://help.trello.com/article/732-adding-observers-to-boards)

Hope that helps!


Tags: edit

permission