youngmon/atlassian-qna huggingface dataset:
Link Confluence with Remedy?
Asked by LEM:

Is there a way to link Confluence with BMC Remedy?

We use this ticket-tool for production-incidents and want to link these Remedy-tickets to Confluence, so we can build up a Wiki connected to specific incidents.


Answers:
author: LEM
body: Yeah, the jira issues-macro for Confluence sounds pretty good! Were do I get it?

comments: author: Nic Brough -Adaptavist-
body: Well, the Jira issues macro only works for Jira. I seem to remember it's distributed as part of Confluence off-the-shelf already, but if that's wrong, it'll be in the marketplace. There's more at for using it: <https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro>

I don't know how Remedy might expose any of its data to the outside world. If it's similar to Jira, then you might be able to write something similar to the jira issues macro that reads Remedy instead.

I'm not aware of any plugins that do this already though, sorry.


author: Eric Smith
body: Hey guys,

We are using ZigiOps for connecting Jira with remedy, works for both BMC Remedy and Helix.

It is flexible in terms of data filtering and mapping. Hope this helps.


author: Nic Brough -Adaptavist-
body: Depends on what you mean by "link". You can include simple urls in Confluence pages by simply typing them in. A lot of places use user macros to simplify this (e.g. \[xyz-123@jira\] here gives you a link to xyz-123 in our Jira). There are macros/add-ons for pulling in more detailed data, although I've not seen any for Remedy myself (the last time I looked, Remedy was best described as torturous and isolated, and didn't provide any useful methods for external access. It's one of my pet hatreds too - having been forced to use it on several occaisions, I can guarantee you'll get a LOT of love from your users if you migrate to Jira)

comments: author: Nic Brough -Adaptavist-
body: Yes, I know, it's dreadful. So, you're looking for something like the "jira issues" macro in Confluence? That macro nips into Jira and displays the results of a filter - I'm guessing what you're looking for is similar - something that nips into Remedy and displays the results of a query of some sort? Or is it really an "import" - a one off scrape of information?


author: LEM
body: I know about the issues with Remedy... but we have to use it along with JIRA.

We would like to have an addon that allows us to import all the Remedy-ticket-informations into Confluence, so we won't need to do that manually. A single link to a Remedy-ticket doesn't do it for us (besides the links to Remedy don't work all the time as they seem to be session-based and these sessions time out).


Tags: remedy
"Last edited by: User" within Blueprint
Asked by Jason Nguyen:

Hey guys, I was wondering it was possible to show when a section was last edited and by whom. For example one of our pages has a Product Requirements section, a Meeting Schedule table, etc. If any of these sections are edited, I was wondering if there's a way to show this.


Answers:
author: Ryan Goodwin
body: Hi Jason,

AFAIK, you'll only get the last edited meta information at the top of a confluence page. The way other orgs track this kind of update information is to use individual confluence pages for all the 'sections'. Put that content in it's own page in an excerpt section. Then on your main page that combines all the sections, you can use excerpt-include macros to add the individual pages content all on the 1 page. To update the sections, you'll edit the individual pages responsible for each sections excerpt. Whoever edited the individual pages content will be tracked on each individual page.

Hope this helps!
Confluence pages cannot be moved to a new location.
Asked by giant li:

All our company accouts cannot move any pages in confluence.

Emergency, Thanks a lot.


Answers:
author: Bruno Rosa
body: If by any chance you are running the OnDemand version of Confluence, I believe you are facing a problem that was triggered by a newly discovered BUG - <https://jira.atlassian.com/browse/CONF-29865>. Fortunately, there is a workaround available which consists on disabling the 'Default Space Logo' setting in your instance (Confluence Admin -\> Default Space Logo).

comments: author: Asta Maly?kait?
body: Can confirm this issue is still happening in 2020 and described workaround here worked.


author: Raju KC
body: Did you mean another space? If you you need permissions in both spaces.

comments: author: giant li
body: Only in the same space, thanks.


author: jing_hwa_cheok
body: Hello there,It is possible that you might have hit into this known issue <https://confluence.atlassian.com/display/CONFKB/Unable+to+Move+Pages+with+Attachments>. The resolution is included in the article.

comments: author: giant li
body: but the question is all the pages (including which is without attachment) cannot move by any account. Could you help me?


author: jing_hwa_cheok
body: Let's try to narrow down the possible cause. Can you create a fresh space (Using the default Global Look and Feel theme), with a fresh page, and try the following?:  
1. Navigate to **Confluence Admin \>\> Plugins** and **Enable Safe Mode.**
2. Navigate to **Confluence Admin \>\> Themes** , and select the **Default Theme** as the current theme.
3. Navigate to**Confluence Admin \>\> Layouts** and reset all custom layouts to default (but make sure to make a backup of the custom layouts first!, by editing the layout, and copy pasting it to a text editor, to avoid losing your customizations) - Note that we do not support customizations via Atlassian Support
4. Navigate to **Confluence Admin \>\> Custom HTML**, and make sure that you do not have any Custom HTML added to Confluence. If there are, edit and save them into a text editor as a backup, and remove all of them.
5. Navigate to **Confluence Admin \>\> Stylesheet,** save all custom CSS into a text editor and remove all of them.  

After each step, please do try to edit the page in the fresh space and page to see if the problem still persists. Then proceed to the next step, so on and so forth.  
Kind Regards,  
JIng Hwa


author: giant li
body: Thank you

I've workarounded the question by

### [**Bruno Rosa \[Atlassian\]**](../../users/11801/bruno-rosa-atlassian/) ? 1,352 karma ? [yesterday](confluence-pages-cannot-be-moved-to-a-new-location "Permalink to this post") {#toc-hId-1157027958}

If by any chance you are running the OnDemand version of Confluence, I believe you are facing a problem that was triggered by a newly discovered BUG - <https://jira.atlassian.com/browse/CONF-29865>. Fortunately, there is a workaround available which consists on disabling the 'Default Space Logo' setting in your instance (Confluence Admin -\> Default Space Logo).
Constantly logged out of Confluence in the middle of editing
Asked by Fyrsta:

Hello,

For some time now, I have occasionally found myself logged out in the middle of editing pages on a Confluence space. Normally, I would log back in when it requested, and I would then be able to proceed as usual, but today it seems to want to log me out every time I try to edit. I am checking the "Remember Me" box every time I log in, but that does not seem to help. I'll know that I have been logged out when a yellow box appears over the editing space, telling me that I am currently editing the page.

Any help in this matter would be greatly appreciated.


Answers:
author: LucasA
body: Hello,

Can you confirm if you have a JIRA instance installed on the same server or with the same DNS address as Confluence? if it's the case, you're probably facing the problem described on the following KB:

- <https://confluence.atlassian.com/display/JIRAKB/User+is+Constantly+Logged+out+of+JIRA>

It's easy to fix it, though. You'll need to add a context path for JIRA and Confluence, and the problem will cease. :)

Can you also confirm if you have any 3rd party plugin in Confluence for authentication or SSO?

Best regards,  
Lucas Timm
Getting an invalid password in Confluence gmail set up with a hashed password
Asked by iris blackburn:

I am following the instructions on setting up gmail with confluence, but when I use an encrypted password it does not work.

<https://confluence.atlassian.com/display/CONF51/Setting+Up+a+Mail+Session+for+the+Confluence+Distribution>

I have used the plain text password and it worked so it must be something wrong with the encryption.

I currently have the password entered as '{PKCS5S2}encryptedpassword' is this incorrect or am I generating the encryption incorrectly?

I used this for encryption <http://pythonhosted.org/passlib/lib/passlib.hash.atlassian_pbkdf2_sha1.html>


Answers:
author: hsuhailah
body: As far as I know, it's not possible to apply an encrypted password in server.xml for mail JNDI configuration. It only work with plain text. We have an open feature request for this topic that you can track here: <https://jira.atlassian.com/browse/CONF-2146>.

I am sorry I could not bring you better news on this topic, however, I encourage you to vote on the feature request mentioned to gain more developer focus on the issue.
Bug in Page Properties macro?
Asked by Gabrielle Gagnon:

Has the Page Properties macro been changed to allow only tables with row headings to display properly, or has something gone wrong? (Our Confluence admin performed some upgrades recently. I'm not sure of what.)

We created a number of pages in which the column headings were set up in the top row, mainly to save space on the page, and that's how the Page Properties macro displayed them, but now when I edit the tables, regardless of how the column headings are set up, the macro always displays the tables as if their headings were in the first column. The headings display correctly in Edit mode, but in View mode the shading is transposed. It doesn't seem to affect the Page Properties Report, but it's very confusing to users looking at the base content.

I hope this is a mistake and not the intended behavior. In another recent release, you got rid of text wrapping in the Page Properties Report, so that lengthy text fields pushed column widths to ridiculous lengths sometimes, forcing users to horizonally scroll several pages. If you're now forcing us to use row headings instead of column headings, I don't understand why. It's not what I'd call an improvement. Unless you intend this macro to be used for purely hidden data, it's fast becoming unusable. Please change it back to how it worked before!


Answers:
author: Gabrielle Gagnon
body: After looking at the updated documentation, I see that the current version of the Page Properties macro requires a two-column table in which the table headers are listed in the left-hand column, so this is a "feature" not a bug. Too bad. Usually later releases offer improvements to usability, not the other way around.

Aside from these formatting restrictions, this macro is incompatible with other plugins, like Scaffolding, so we're going to stop using it, and start using the Metadata Plugin instead. That macro basically does the same thing, but has much more flexibility, better filtering and reporting options, and is compatible with other plugins.


Tags: macro

page-property

table
What happens when we exceed limit of licensed users?
Asked by Sarah Lathrop:

We have version 3.4.6 of Confluence with a 100 user license. We are now at 89 users. What happens when we go over 100 users? Does Confluence stop working? I did Google this question and checked the Atlassian documentation and it seemed to indicate that we would no longer be able to edit or add but would have read-only access. However, I could not find anything that specifically said that this is what would happen.


Answers:
author: Amalia
body: Confluence will not stop working when the license limit has exceeded. It will only become a read-only, in which the users will not be able to make any contribution to the contents.

Hope it helps!


author: Andy Brook [Plugin People]
body: I think the documentation you have read is correct. After all, what else would you expect? If licensing limits are exceeded something has to happen, outcomes are (a) everything stops, (b) usability restrictions are enforced. I think this is a reasonable outcome? For reference JIRA goes readonly, you can see issues but you can't create issues, the parallel is pretty clear!


author: Robert Dormer
body: While we are in the throws of purchasing a new license, has anyone discovered a way to stop people registering and breaching the license limit?


author: Jo-Anne MacLeod
body: Just to add a comment on this. I have found and confirmed in the older versions (haven't confirmed in the newer versions, so I won't comment on them) that confluence becomes read-only at "license count - 1". In my opinion if I have a 100 user license, I should be able to use the system fully as long as I have 100 or less users in the system. If i try and add a user and increase the license count to 101, then I can see it complaining. That makes sense. That is not how it works. In reality I can only use 99 user licenses. I know that this is a fairly minor point, but it something to keep in mind. I've mentioned this to Atlassian before, but they don't think that this is a issue. I happen to disagree, but I seem to be the only one who thinks this way.


Tags: confluence-administration
Anchors seem not to work in 5.1.3 ?
Asked by samjones6:

I can insert an anchor.... fine.I can insert a link to an anchor (in the same page).... #AnchorName ... but then clicking the link does nothing.What is up?


Answers:
author: samjones6
body: Removing the \& from the page title resolves. I have a LOT of pages with \& in the title!!! 5.1.3 is such junk. This is the fourth or fifth content-damaging issue I have had on 5.1.3.


author: BernardoA
body: We need more information about your problem, to have a better picture of this problem. SO I'm afraid that you're experiencing this known bug:

<https://jira.atlassian.com/browse/CONF-24703>

But actually this bug just happens when Export HTML.

Also check, if the page tile contains ampersands, if so it could be related to this bug:

<https://jira.atlassian.com/browse/CONF-28682>

or this one:

<https://jira.atlassian.com/browse/CONF-29686>

Bernardo

comments: author: samjones6
body: Yes, page title DOES contain ampersands


author: samjones6
body: Hey, I didnt say anything about exporting html. Why are you going in that direction? (That is not relevant)


author: samjones6
body: OK, this one looks like what I see: <https://jira.atlassian.com/browse/CONF-28682> But:-- bug is for 4.3, and I am on 5.1.3-- bug is marked minor, and this is not minor!Is it just me, or is 5.1.3 just a PITA? I have hit bug after bug after bug in just a few months using it. 4.x was much better to us.
What is Atlassian's support coverage policy for Confluence versions?
Asked by John Alton:

Which versions of Confluence does Atlassian provide technical support for? Is there a policy, like "We support back to the last point release of the previous major version?"


Answers:
author: Timothy
body: PLease checkout the EOL here (<https://confluence.atlassian.com/display/Support/Atlassian+Support+End+of+Life+Policy>).

comments: author: John Alton
body: Perfect. Thanks, Timothy.


Tags: end-of-life
Access ConfluenceUserProfile in macros
Asked by Matthew J. Horn:

Does anyone know if its possible to get a reference to the ConfluenceUserProfile class (com.atlassian.sal.confluence.user.ConfluenceUserProfile) in a macro?


Answers:
author: Ryan Goodwin
body: Hi Matt,

Accessing the user profile macro in a velocity template would look like this:

```
$helper.renderConfluenceMacro("{profile:user=Ryan}")
```

For XHTML like this:

```
&lt;ac:macro ac:name="profile"&gt;    &lt;ac:parameter ac:name="user"&gt;admin&lt;/ac:parameter&gt;&lt;/ac:macro&gt;
```

To access from a user macro, you could do a modification of this tutorial:

<http://blog.networkedcollaboration.com/2012/03/22/confluence-list-space-administrators-user-macro/>

by accessing the methods you would like from the class:

<https://developer.atlassian.com/static/javadoc/confluence/4.2.13/reference/com/atlassian/sal/confluence/user/ConfluenceUserProfile.html>

Hope this helps!

comments: author: Matthew J. Horn
body: Thanks for the response. I was actually trying to get at a specific method on the ConfluenceUserProfile class, but found a way to access it via a different class in my macro.


author: Ryan Goodwin
body: Glad you were able to figure it out. Please share your solutions if possible so others looking for Answers can bask in your Guru-ness :)


author: Matthew J. Horn
body: Well, I was trying to get the profile picture for the creator of a blog post so that I could add a little "About the author" section on each new blog entry (without the author having to do anything).

Turns out I missed the method I needed when first looking over the User class, but it's right there.

In the blog page decorator, you can use the following to get the user profile picture:  

```
## getUser returns an object of type User#set($blogWriter = $userAccessor.getUser($page.getCreatorName()))
```

```
## getUserProfilePicture returns an object of type ProfilePictureInfo#set($pic = $userAccessor.getUserProfilePicture($blogWriter))
```

```
#set($picPath = $pic.getDownloadPath())
```


author: Ryan Goodwin
body: Hi Matthew,

Do you mean get a user profile to show up on a page, or in another macro? Is this something you're trying to do programmatically?

<https://confluence.atlassian.com/display/DOC/User+Profile+Macro>


Tags: macro
How to export list of installed add-ons?
Asked by Sergey Svishchev:

Is there a way to export plugin list to CSV format (f.e.) and include vendor name, plugin name, plugin key, plugin version, paid/free state, list of macros provided by the plugin?


Answers:
author: Sergey Svishchev
body: Answering my own question:

Until [CONF-10572](https://jira.atlassian.com/browse/CONF-10572) is implemented by Atlassian, this is possible but time-consuming:

* most of user-installed plugins (and their keys) can be found in PLUGINDATA table (but see <https://confluence.atlassian.com/x/AoAfCQ>).
* not sure how to fetch vendor name, plugin name, plugin version, paid/free state and expiration date (other than screen-scrape it from Manage Add-Ons page)
* JSON blob in /plugins/macrobrowser/browse-macros.action lists macros provided by all plugins.

Then, for each macro M, search for "macroName:M" and count the results. This is also time-consuming for several reasons:

* REST API is broken for this type of keyword ([CONF-25680](https://jira.atlassian.com/browse/CONF-25680)), but other Remote API types (f.e. JSON-RPC) are not affected
* JSON-RPC does not return count of search results ([CONF-31168](https://jira.atlassian.com/browse/CONF-31168))
* Searching for macros with a hyphen in their name used to fail ([CONF-31118](https://jira.atlassian.com/browse/CONF-31118))
* Search via Remote API is orders of magnitude slower than same search via UI ([CONF-31152](https://jira.atlassian.com/browse/CONF-31152))


author: David at David Simpson Apps
body: Here's a good place to start **Confluence Admin \| Administration \| System Information** e.g. at:  
<http://dvdsmpsn-mbp.local:1990/confluence/admin/systeminfo.action>

Look under the heading **Plugins** - it at least gives some of the information you want. Check the source code if you need to access more.

comments: author: Sergey Svishchev
body: UTSL is a wonderful advice. Could you point to to specific source code file I should look at?


author: Arnab Roy
body: Could you please share your findings on this? I'm kind of lost trying to do the same.

And the reference url above doesn't seem to be working anymore.


author: AnnWorley
body: If you are using Confluence 5.10 or above you may view much of the information regarding plugins, usage and macros provided by the plugins on \<Confluence_Base_URL\>/admin/pluginusage.action


Tags: confluence-administration
How can I resize an Issue Collector dialogue box?
Asked by CoreyM:

I have created an Issue Collector to submit a JIRA request from the procedures for the realted issue. When the Issue Collector button is clicked to open a request/issue the dialogue box is fixed and does not scroll correctly to enter all related data. Any suggestions?


Answers:
author: Damien (darwyn)
body: by CSS it's simple :

```
.atlwdg-popup {    height: 90% !important;    width: 60% !important;}
```
Is it possible to disable workbox notifications from my own edits?
Asked by Gerald Schneider:

Is it possible to disable or filter notifications from my own actions in the workbox notifications?

![](../../upfiles/confluence_notifications.PNG)

I have users complaining about it and I really don't see the point of it. You can disable email notifications for your own actions, but not the in-app notifications from workbox. I can see a log of my own actions in the activity stream on my profile.


Answers:
author: Rodrigo Girardi Adami
body: Hi Gerald,

AFAIK, there is no way to do that, so I've create a feature request for you: <https://jira.atlassian.com/browse/CONF-30081>

Please watch the feature report for future updates and read how \[Atlassian approaches bug fixes and improvements requests\|http://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy\].

I hope this helps you.

regards,

Rodrigo


Tags: workbox
Lozenge macro links not working
Asked by Rosalind:

Since the upgrade to Confluence 5.1.4, links inserted using the Lozenge macro have not been working. I search and select the relevant page. However, on saving, the link title displays in black enclosed with square brackets, i.e. \[link title\]. Pasting the URL works OK in the lozenge macro, but not when you search and select a page. Regards,


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Rosalind, apparently this is a know issue within the Content Formatting plugin from Adaptavist. I did find [this thread](http://www.adaptavist.com/display/community/Lozenge+macro+page+links+fail+?focusedCommentId=70223376#comment-70223376) about the same issue you have reported. According to its information this should be fixed in the version 2.0.6, you can download it from [here](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros).

Hope this is it!
Bulk Change of JIRA URLs in multiple Confluence spaces
Asked by srinivasp:

What is the best way to update JIRA URLs in the Confluence pages?


Answers:
author: Yilin
body: You can generate an XML backup from Confluence, unzip it then replace the JIRA URL with the shell command like "sed" in the file entites.xml, then compress then again in a zip file test for the restore.


Tags: confluence-administration
Drop down in wiki
Asked by LizaK:

Is there a simple way, like a macro, to insert drop down menu in a wiki page?


Answers:
author: Bob Swift (personal)
body: [Scaffolding Plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.scaffolding)


author: LizaK
body: It just needs to stay put. Next time the page is accessed, the dropdown needs to display the selection.


author: LizaK
body: It just needs to stay put. Next time the page is accessed, the dropdown needs to display the selection.


author: Bob Swift (personal)
body: What do you want to have happen after a selection is made?