youngmon/atlassian-qna huggingface dataset:
Status macro is displaying differently in two different pages
Asked by Binesh John:

Status macro is displaying differently in two different pages

In one of my old wiki page, status macro is being displayed as below,

![Capture1.JPG](/t5/image/serverpage/image-id/166331i61A6D4FC84DF9382/image-size/large?v=v2&px=999 "Capture1.JPG")

On a new wiki page I newly created, status macro is being displayed as below,

![Capture2.JPG](/t5/image/serverpage/image-id/166332i2888AD41B0A5299D/image-dimensions/246x145?v=v2 "Capture2.JPG")

How do I modify the way the status macro is displaying the status? So that I can have the same user experience in both my old and new pages


Answers:
author: Suvradip Paul
body: Hi [@Binesh John](/t5/user/viewprofilepage/user-id/3231244) ,

Thanks for posting.

I have just tried to replicate this one, I am getting the same behaviour as the later one. I know it's new editor in my case.

Could you please check one thing - Is it legacy editor on the first occurrence and new editor in the second case? Please refer the article for shortcuts to add this macro in both cases - <https://support.atlassian.com/confluence-cloud/docs/insert-the-status-macro/>.

Please check and let me know if that helps.

comments: author: Binesh John
body: Thank you [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)

Just now tried searching for difference between old and new editor and it looks like this this is the reason behind the differences I can see between the pages. One page is using old editor and other the new one.

Is it possible to convert a page from new editor to old editor and vice versa?


author: Suvradip Paul
body: [@Binesh John](/t5/user/viewprofilepage/user-id/3231244) - Please check this article, it says to contact support if legacy editor needs to be enabled -

<https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>.

Please let me know if it helps.


author: Binesh John
body: Thank you [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)


author: Stiltsoft Support
body: Hi [@Binesh John](/t5/user/viewprofilepage/user-id/3231244) ,

As an alternative, you can try our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=status_macro). It has several macros in a bulk including Handy Status. It allows you to create custom status sets with many statuses that can be changed in the page view mode later on if necessary. It brings consistency to your Confluence pages as everyone can use the same status sets when necessary and the workflow will become easy to manage.


Tags: cloud

confluence-cloud
How to restore deleted Confluence space without a backup?
Asked by Elaine Heart:

We tried to delete a confluence space, but when my friend pressed "delete space" they were promptly sent to a ++different space++ . Then they clicked "delete this space" at confirmation page and only then I noticed, that we're in a different space. Another name, another icon. ***Somehow***, delete button sent from a freshly created space into an old one with a bunch of work data.

While not having a backup is a tragic oversight, this situation became possible due to a bug, as they were pressing "delete space", while being in a *different* one.

I don't know how to prove or demonstrate this bug, as I couldn't reproduce it on this account and we didn't record our video conference. Please, find it and fix it for other people in the future.

If you know, how to restore a space without backup, please tell.  

P.S. Maybe make mandatory XML backups on deletion, or store them for a while longer before actual deletion happens.


Answers:
author: Suvradip Paul
body: Hi [@Elaine Heart](/t5/user/viewprofilepage/user-id/4608965) ,

Thanks for posting and welcome to the community.

I can understand your feeling and your situation as you have faced this.

Unfortunately, deleting a space is permanent so it's always suggested to archive a space instead of deletion - <https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>.

Now, I think that XML backup - <https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/> is not mandated because this might again increase the overall complexity and in case any deletion backup would be mandatory if the user is not also looking for that.


author: Christine Corona
body: I also had this scenario *just* happen to me. I know absolutely what space I was intending to delete and upon hitting delete it switched over to the previous space I was viewing (which was new and had tons of work already put into it) and deleted the new space! Clearly there is a bug occurring. I've reached out to Atlassian support just praying they can *++somehow++* retrieve it. :(

So apologies - no solution, but wanted to acknowledge there appears to be a bug


author: ???? ?????????
body: Hi!

It happened the same to me - i deleted a space with a bunch of work data. And i definitely tried to delete other space. When i clicked on confirm button in correct space, i was redirected to incorrect space (i saw it in address bar) and then it was deleted.

Can you explore it, please?


author: Sol Salas
body: Hi! It happened the same to me today. Is there any way to contact Support for this kind of issued? As it seems to be a bug...?

Thank you!


author: Michael Currie
body: I believe I just faced this situation today. I was attempting to delete one space, but it deleted the space that I was looking at prior once I confirmed. We are attempting to recover a backup now, but this is something Atlassian needs to explore.


Tags: cloud

confluence-cloud
How do I get a report on who works on pages in my space?
Asked by tavery:

I want to email the users in my space about a change in the wiki and give them a choice about what workflow they want their pages to have. I can't seem to figure out how to get a report that just shows me:  
Page Name - Last Modified - Creator - Contributor - Workflow Approver,

Which is what I think I need.

Page properties report doesn't seem to let you add standard page properties.


Answers:
author: James Conway
body: Hello [@tavery](/t5/user/viewprofilepage/user-id/604497)

You mention 'Workflow Approver', are you using Comala Document Management or Comala Document Control?

Do you know what platform you are running on - Server / Data Center / Cloud?

All the best

James


author: tavery
body: What I ended up doing was creating a report inside a table. It seems weird that this much customization is necessary for basic information about pages in a space - but at least it worked.


author: tavery
body: That macro just tells me the contributors in the space, not the pages they contributed to or whether they created the pages or updated them. So, for example, if "created" is being used for contributors, then there could be a lot of 'unknown' users, because the pages were created by people who've left the company.


author: Kishan Sharma
body: Hi [@tavery](/t5/user/viewprofilepage/user-id/604497) Have you tried [Contributors Macro](https://confluence.atlassian.com/doc/contributors-macro-183468956.html) to see if that meets your requirement ?
Can a document space be created in a trial account?
Asked by Jonathan Shearman:

I have a tech writing assignment for which Confluence is the platform. Confluence help says to choose Spaces\>Create Space to try out the documentation feature. I don't see that - is that a limitation of the demo account I'm using?


Answers:
author: Nic Brough -Adaptavist-
body: Spaces can only be created by administrators, or people in the groups named as "can create spaces". It sounds like your account is not either of those.


author: Suvradip Paul
body: Hi [@Jonathan Shearman](/t5/user/viewprofilepage/user-id/4608813) ,

These are type of space blueprints, confluence comes with these templates as shown here - <https://support.atlassian.com/confluence-cloud/docs/create-a-space-from-a-template/>. As a confluence admin these blueprints can be disabled.

I checked with one of my trail (I hope you mean the same by demo account) account and it's there , navigating to space then create a new space. I am sharing the SS below just for reference:

![Documentation Space.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/166323iB42CD350D9393057/image-size/large?v=v2&px=999 "Documentation Space.jpg")

Another guide to get started with this - <https://www.atlassian.com/software/confluence/guides/get-started/set-up#step-4> and inside that using **documentation spaces** to create technical documents inside.

Let me know if that helps.

comments: author: Jonathan Shearman
body: There's a step missing in the How To documentation. Instead of Spaces\>Create Space, you need to go Spaces\>View all spaces\>Create Space. (Just feeling my way around, thanks all!)


author: Kishan Sharma
body: Welcome to the Atlassian Community [@Jonathan Shearman](/t5/user/viewprofilepage/user-id/4608813) Do you have site admin access to the confluence cloud site that you just created ?

Select **Spaces** in the Confluence navigation and select *View all spaces*   
and select **Create space**.


author: Jonathan Shearman
body: I should add that the above question was posed in respect of the demo account I've opened to learn the platform, not the client's instance of Confluence.


Tags: cloud

confluence-cloud
Confluence Cannot Load More Than 100 Records (via Insight Objects Macro for Confluence)
Asked by Vincenzo Ciaravella:

When I change my "Load Limit" from 100 to either 500 or 1000 records, via the Insight Objects Macro for Confluence, for a Confluence page, the page loads/cycles endlessly.

We are then forced to abort the process (i.e. refresh page, edit then return back to our original 100 load limit parameter).

In the use case that I timed, I was well over 5 minutes before having to abort.

Included are a couple of screen shots.

Thanks,

Vince

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/166298i0F6D108B06BA10B8/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/166299i4C8C042F5184A3D1/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Fabian Lim
body: Hi [@Vincenzo Ciaravella](/t5/user/viewprofilepage/user-id/3838799)

Another option you have is with a third party app, unless Atlassian decides to fix the many issues this macro has.

We use insight with eazyBI for reporting, where you can then take the insight report and use it as a macro in confluence.

Regards.


Tags: confluence-server

insight

macro

search

server
How do I add the year to a due date instead of just month and day?
Asked by Jeanette Shaheen:

I'm trying to add a year to the due date, to not confuse it with similar activities last year that are now in the completed list.


Answers:
author: Ludo
body: Hi

Variable {cardduedate+1y} is one year after the card is due.

<https://help.trello.com/article/1159-arithmetic-in-date-variables>
Hi! How do I find the person changing Card names of members on Trello
Asked by Fahad Masood:

We have a Trello board for our company and I have found someone is changing card names of Trello Board I tried to find that person on Trello but couldn't reach him

Is there any way to find out that person?


Answers:
author: Torben_trello
body: The JSON export of that specific card will allow you to retrieve the previous descriptions as well as seeing which user actually made the change.

The change of the title will be recorded as "actions: \[" and contain the old as well as nnew description and the user that changed the title.

You can learn more about JSON here: <https://help.trello.com/article/924-making-sense-of-trellos-json-export>
Can I set a custom field to the same value as a custom field in another card?
Asked by Adam:

Using butler in Trello, when someone is added to a card, I want to look up a specific card and copy a custom field value from that found card to the newly created card.

Trello help gives the example of looking up a native field such as {carddescription} on the found card {foundcarddescription}, and that custom fields are ((%customfieldname}} but it appears you can't combine the two ideas ((found%customfieldname}} doesn't work, nor {foundcustomfieldname}

What is the correct format to use the value in a custom field of a found card?


Answers:
author: Ludo
body: Hi,

You can do this by using a working custom field in the specific card and creating 2 rules

```
when someone is added to a card, find a card titled "specificCard", link the cards together, and set custom field "working field" to "{{%usefulField}}"
```

```
when custom field "working field" is set, find the first card in the attachments, set custom field "usefulField" to {customfieldvalue} 
```

comments: author: Adam
body: Thanks!


Tags: butler

search
new user
Asked by David Boyd:

I was introduced to Trello from another user I just created an account to see notes they shared with me. Would I be on his account as i have never used it before and its saying i have 1 board remaining and i can see he has used 9 boards and i can see the users names etc but not the boards info as listed as private. Am i missing something? I have not used the platform before and a little confused.


Answers:
author: Torben_trello
body: Any chance you are working in a free team together? Free teams can only have up to 10 open boards at the time. These 10 boards would be shared between all team members.

You can however, of course, create as many teams as you like. Also, you can create unlimited personal boards (not belonging to any team) in your account.

comments: author: David Boyd
body: I think I am yes. But I've been invited into Trello by another party. Ive never used it before, I can see the person's other members (who invited me to Trello) under members. Under boards I am listed and eight others as Private Boards which are locked.   
I tried to create a new board and states I have one left! Confused sorry!!!
Add Trello to projects?
Asked by Tom Synnott:

How do I add Trello to projects or is there no point if I am using the Board?


Answers:
author: Esme Crutchley
body: Hi [@Tom Synnott](/t5/user/viewprofilepage/user-id/2879926)

Could you please be a little more specific about what you're wanting to achieve?

The original question is a little vague and more details would be awesome in allowing us to help you!

Thanks

Esme :)

comments: author: Tom Synnott
body: Can I see Trello in the side panel of my Jira projects or is Trello standalone?
Is there an app for Tello?
Asked by 2157hilton:

Want to get a notification on my phone regarding new messages


Answers:
author: Iain Dooley
body: [@2157hilton](/t5/user/viewprofilepage/user-id/3782038) yep, available in Google Play and Apple app stores

comments: author: JimmyVanAU
body: And some links for your convenience:

[iOS](https://itunes.apple.com/app/trello-organize-anything/id461504587)

[Android](https://play.google.com/store/apps/details?id=com.trello)

From <https://trello.com/en/platforms>
Comment to all card members
Asked by Jeffrey Hubbard:

I'm trying to tag all card members in a comment when a card is completed

This command

when custom fields "Task Complete?" are completed, add the black "DONE" label to the card, move the card to the top of list "Done", and post comment "@{cardmemberusernames} Task Complete. Please review \[{cardname}\]({cardlink})"

results in the following

@jeffhubbard10, traviswarrer Task Complete. Please review [sfghsfgh](https://trello.com/c/eth37FSx).

I need to @ all members instead of just me.. I'm sure I'm just missing something simple.

Thanks in advance


Answers:
author: Iain Dooley
body: [@Jeffrey Hubbard](/t5/user/viewprofilepage/user-id/3584628) you can just use @card to address all card members (and @board to address all board members).

comments: author: Jeffrey Hubbard
body: Thanks!


Tags: butler
I use Trello for my Bookkeeping practice and need help optimising it.
Asked by monique.bock:

I have over 50 clients in my Bookkeeping business with recurring tasks and one off tasks, should I be using multiple boards (one for each client)?

Currently I have them on the on board. I like to see where I am up to with all my clients, but Im so overwhelmed and cant seem to get the recurring transactions to pop up each month or quarter once I have archived them.

Im also keeping a spreadsheet because Im not trusting trello properly. I dont find the training videos very helpful either. Im about to give up on it.


Answers:
author: Iain Dooley
body: [@monique.bock](/t5/user/viewprofilepage/user-id/3781798) Trello is a brilliant platform and easy to get started with. It also has one of the best APIs in the world and preserves more of its functionality across all devices than any other project or task management tool.

It does have some shortcomings, in particular the Cards view and Notifications, as well as lacking in what would traditionally be "features" in other systems.

This is a deliberate choice on their behalf: they keep their "features" to a minimum, and make their platform available to developers to improve upon it.

I work with SMEs to automate Trello workflows using Google Apps Script. I created a library called Trellinator that lets me do this cost effectively in conjunction with Trello's built-in Butler automation:

<https://trello.com/integrations#/trellinator>

I've also created BenkoDesk which lets you use Trello for shared/team emails (regardless of which email system you use) and BenkoBoard which is the same for personal emails (Gmail users only):

<http://trello.com/integrations#benkoboard>

There's a link to my website where you can get in touch with me in my profile if you'd like to have a chat and explore whether or not the type of custom implementation I provide is a good fit for your business.

comments: author: monique.bock
body: Hi Iain thank you very much I will get in touch with you and appreciate your prompt response
Is it possible to have Butler card button open a new window to a specified URL when clicked?
Asked by Cody L:

I would like so that when a particular Butler card button is clicked, a new window opens to a specified URL.  

Can this be set up using the Butler command builder? Or any other suggestions would be great. Thanks


Answers:
author: Matt Bray
body: Hi [@Cody L](/t5/user/viewprofilepage/user-id/3654754)

You are not able to have a card button open to an external URL. but as a workaround, you could add a butler rule to attach the link to any card added (created or moved) onto the board. This way you can select the link and it will open.

It would look something like this:

![Butler URL.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/84516i163626FA4CB4C3C2/image-size/large?v=v2&px=999 "Butler URL.jpg")

This works if you want the same URL on all cards, but if you want different URL's on each card then that wouldn't be possible.

Hope this helps.

comments: author: Cody L
body: Hello [@Matt Bray](/t5/user/viewprofilepage/user-id/3554203)

Thank you for your helpful reply. I will pass this solution to my developer.  

On a different thought, would it be possible to have a card button open an external URL using the Trello API. I saw some stuff regarding a function *t.modal()* .  

Or, my developer requested me to ask if a Butler card button or another card feature can be used to invoke Javascript?  

Thanks again,

Cody


author: Stryker Automation
body: Thanks, guys. this helped me a lot. I was looking for a way to open a powerapps to record hours on cards and this pointed me in the right direction.


Tags: butler
Sharing Saved Searches With Board Members
Asked by themediadoctor:

I have saved a set of searches. Now I want those searches to be available to any member of the board. In logging in from an alternate account, I can't see the searches that were saved. Setting up a Board button won't work as that doesn't allow filtering by "cards created in last day".

Is there a way to "share" my saved searches with other board members?


Answers:
author: Iain Dooley
body: [@themediadoctor](/t5/user/viewprofilepage/user-id/3781247) every saved search has a URL that you can share with others. You could simply set up a list called "Saved Searches" and attach a link to each search to those cards. When people click the links, the saved search will open in a new tab. This will also work well on mobile devices (where as the normal saved searches won't)

comments: author: themediadoctor
body: THANK YOU Iain.


Tags: board

search

share
Copy a card when something is added to a list or checked off a list?
Asked by Anita Kirkbride:

I have a list for tracking sponsor outreach for an event. One card is the template for onboarding the sponsor once they've said yes. I've been copying this one at a time manually when we get a yes.

Is there a way I can get butler to do this automatically? I tried to do it but couldn't seem to find the right combo. I need to copy a card in a column when something is checked, and have the new card appear in the same column. Bonus if it can rename itself with the sponsor's name


Answers:
author: Ludo
body: Hi,

You can create a rule like this

```
when the "yes" item is checked, copy the card to the top of list "{checklistname}", and rename the card to "{cardname} validated by {username}"
```

When the sponsor checks the item, the user name is added to the name of the new card. (Only the sponsor must check the item)

If sponsor is added as first member to the trigger card, replace {username} by {cardfirstmemberusername}. In this case, anyone can check the item, the sponsor name is added.

comments: author: Anita Kirkbride
body: Thanks, but that's not my issue. I'm the only one using the list. And I need it to copy a different card.


author: Ludo
body: Just add a card finding action before copying action and add the sponsor as first member on the "yes card".

```
find a card titled "Mycard to duplicate"
```


author: Anita Kirkbride
body: OK. I found the "find card" and have that copying, but I can't seem to see how to rename this card with the sponsor's name. When I check off the Yes checklist, the item checked off will be the sponsor's name. I want to rename the copied card to the sponsor's name.


author: Ludo
body: Add this last action

```
and rename the card to "{checklistitemname}"
```


author: Anita Kirkbride
body: OMG thank you! That worked! Where can I find a list of these extra parameters available to use in { }?


author: Ludo
body: Here

<https://help.trello.com/article/1157-variables>


author: Ludo
body: [@Anita Kirkbride](/t5/user/viewprofilepage/user-id/3781286)

Are these answers useful? Help other community members by marking useful answers as accepted.


author: Anita Kirkbride
body: Thank you so much!


Tags: butler
Are there any conferences or events for Trello users in the USA?
Asked by Abby Drummond:

Are there any conferences or events for Trello users in the USA? I'm looking to see how others are using Trello to better understand how we can maximize our Trello usage.


Answers:
author: Torben_trello
body: Check out <https://ace.atlassian.com/trelloevents/> for a listing of local events of Trello user groups. We also have Summit coming up at the end of the March in Las Vegas, NV: <https://www.atlassian.com/company/events/summit>