Time In Status
Asked by jriccardo:

Can/Is Time in Status captured during a tickets active status or do only closed/resolved ticket produce this metric?


Answers:
author: Danut M _StonikByte_
body: Hi [@jriccardo](/t5/user/viewprofilepage/user-id/5227279),

What "time in status" metric are you referring to?

Is it something from Jira or something introduced by an app/plugin? There are many apps on the Atlassian Marketplace that provide this metric and your question might be specific to one of them...

In general, "time in status" refers to the time an issue spends in each workflow status and should apply to any issue, not just closed/resolved ones.

Danut


author: Madhu_RVS
body: Hi [@jriccardo](/t5/user/viewprofilepage/user-id/5227279)

If you are open to try a mktplace app, pls do take a look at

[Time in Status Reports](https://marketplace.atlassian.com/apps/1226187/time-in-status-reports?hosting=cloud&tab=overview)

With this app you generate time in status for multiple issues whether past or current with multiple filter and grouping options. You can also group your statuses to define your resolution times. The app can easily be added as a dashboard gadget.

[More details here.](https://community.atlassian.com/t5/App-Central-articles/Reports-to-extract-Time-in-Status-data/ba-p/2348133)

Disclaimer : I work for the vendor who built this app

![TIS-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/349192i68B0CFC5F9E867E2/image-size/large?v=v2&px=999 "TIS-1.png")


author: Hannes Obweger - JXL for Jira
body: Hi [@jriccardo](/t5/user/viewprofilepage/user-id/5227279)

This is an area where many Jira users rely on apps from the Atlassian Marketplace to fulfil their reporting needs.

If a Marketplace app is an option for you, I think you'd like the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2814401).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a number of so-called *history columns* that aren't natively available, including an issue's *time in \[status\],* or*time between \[status\] and \[status\].*

This is how it looks in action:

![time-in-status-v2.gif](https://community.atlassian.com/t5/image/serverpage/image-id/347085iE36840BCED522B81/image-size/large?v=v2&px=999 "time-in-status-v2.gif")

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) *issue hierarchies* , *issue grouping* by any issue field(s), *sum-ups* , or *conditional formatting*.

Of course, you can also export your data to XSLX (Excel, Google Sheets) or CSV in just two clicks.

Any questions just let me know,

Best,

Hannes


author: Valeriia_Havrylenko_SaaSJet
body: Hey [@jriccardo](/t5/user/viewprofilepage/user-id/5227279) ?  

When it comes to the [Time in Status](https://marketplace.atlassian.com/apps/1219732/?utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_Time-In-Status_20240924), this add-on tracks the time for tickets across all statuses, not just closed or resolved ones.

This means you can capture time spent in any status, whether a ticket is active or in progress. You can analyze how long a ticket spends in various stages of its workflow, providing a full picture of its lifecycle, including during active statuses.  

![Frame 1021.png](https://community.atlassian.com/t5/image/serverpage/image-id/312754iD65603D302365012/image-size/large?v=v2&px=999 "Frame 1021.png")

You can also [book a live demo](https://calendly.com/vitalii_meeting/time-in-status?utm_source=Atlassian_Marketplace&utm_medium=referral&utm_campaign=Button_more-info) - we'll show you the application inside out and answer all your questions.  

Add-on developed by my team.

I hope you find this helpful ?


Tags: atlassian-analytics

cloud

jira-cloud