youngmon/atlassian-qna huggingface dataset:
sharing with the team isn't working
Asked by Chessa Rae Johnson:

hi

when we add a new board and invite our team--that doesn't result in everyone seeing it or being invited or added to it. they can then go look for it and add themselves but it's not happening via the first invitation/permissions of "team". what are we doing wrong?


Answers:
author: Matthew N
body: Chessa

When you say "create a new board and invite our team...", how are you going about that? Are you going to the newly created team board and inviting users? Or are you just making the board team visible?
Is there a way to order cards in a list by due date?
Asked by Mitchell B:

I'd like to have the cards in my lists sorted in order by due date with nearest dates on top and longer lead times on bottom


Answers:
author: Matthew N
body: Hey Mitchell

You can sort your list by due date as a list action. This will place the earliest due date at the top of the list

![date.png](https://community.atlassian.com/t5/image/serverpage/image-id/16265i46D04B9A02F74FD2/image-size/large?v=v2&px=999 "date.png")

comments: author: Mitchell B
body: Easy solution I hadn't seen, as a brand new user. Thank you!


author: Darrell Caldwell
body: 1. How do you change the sort from earliest to latest?

2. Can you specify somewhere that a list always sort by due date?


Tags: card

sort
Email address
Asked by Lisa Leonard:

If a email address is saved on a board/card, is there a way to click on it and email to that address? To click the address and have it open your email account to email to them? Looking to see if there is anything I can do besides copying and pasting into an email.


Answers:
author: Matthew N
body: Hey Lisa

If you have the email address as a comment or in the description of the card, then you should be able to click on it and open the email already addressed. You cannot, however, have the email address as a card title to click.
How can I search for cards that are NOT archived?
Asked by Mitchell B:

I want my searches to look only for cards that are not archived so my results return active cards only.


Answers:
author: Matthew N
body: Hi Mitchell

Check out the [search operator page here.](https://help.trello.com/article/808-searching-for-cards-all-boards)

To begin your search, you'll use **is:open** which will return only cards not archived.

comments: author: Mitchell B
body: Perfect. thank you!


author: mniyas
body: Thanks for the solution. I created following shortcut in chrome front page and also made as the home page:  
<https://trello.com/search?q=is%3Aopen%20>  

This performs a blank search and cursor will be ready to take whatever we type.  

Another solution for Autohotkey users is here:  
:\*:/./::<https://trello.com/search?q=is%3Aopen%20>  
So in browser address bar, if you type '/./', the above link will be typed and you can add the keyword to search and press Enter.  
(Ctrl+T to open new tab and edit address bar; Alt+T to edit in existing tab)  

But I think the default behavior of Trello should have been searching only in non-archived! And should have been used another switch like **is:closed** to search in archived.  

Great if respective team can look into this suggestion!


Tags: archive
To Do/Doing/Done Repeating Tasks
Asked by Melanie Goggans:

I've set up four boards: 1 board for each week (first week/second week/third week/fourth week) as my assistant does tasks by the week. I thought I was set with the card repeater for a card to start back each month, but now that the month rolled over, nothing happened. The repeats are on and are set to repeat in the "To Do" list, so even though they end up in "Done," they should move back to "To Do" at the start of the next month.

Am I missing something? Is there a better way to do this? Will the card repeater start the card back over or will it copy the card back over so I keep one in "Done" and one new one is copied to "To Do"?


Answers:
author: Crystal Davis
body: Hi Melanie,

Crystal from Trello Support here.

I'd love to take a deeper look into this for you. Can you reach out to trello.com/contact so we can take another look at your account?

Thanks so much!


Tags: card

issue

repeat
cancel Business Class Trello - yearly subscription
Asked by Trine Lundholm:

Hi,

I am the admin in a Trello team where we all have a one year subscription to Business Class.

In case we (the full team) want to cancel the subscription before that one year, will we get pro-rated payment back or is the money for the rest of the paid year just "gone"?

BR Trine


Answers:
author: Jodi LeBlanc
body: I absolutely love Trello Gold - not having to worry about attachment size, customizing my board backgrounds and the power-ups, definitely worth the monthly subscription :) I also, love that you get a free month for every friend that signs up to use Trello, I got 12 free months as a result :)


author: Michael Pryor
body: If for some reason you are unhappy during the first 90 days, we'll be happy to give you a refund. If you cancel Business Class during the rest of the year, it will set your account to not auto-renew but you will continue to have Business Class until the term expires.

I think that's the official policy anyway, but the truth is if for some reason you are unhappy with Trello, we'll take care of you. We don't want you to pay for something that leaves you unsatisfied.

comments: author: David DeLorenzo
body: Hi Michael, we are not so happy with Trello as the best tool for product development and management. We would love to get a refund and move to a set of Jira tools. Is this something that can be done.


author: Michael Pryor
body: Contact [support](https://trello.com/contact) and they'll take a look.


Tags: subscription
alternative to Custom Fields in Trello
Asked by Alexis:

I use the custom fields power-up for my Trello boards. I start the work in a private board and then need to move it to a team board to have it completed by a third party. The custom fields don't move, as they are synced with the board rather than the card. Other than creating the work in a team board, is there another option for attaching defined information to a card? I love the custom fields because they display on the front of the card, however, I'd rather not share my personal boards with an entire team. Thanks.


Answers:
author: Oscar Triscon
body: Hi Alexis,

I believe custom fields moving across boards is something Trello are working on and will be available soon. Stay tuned!
Newsroom / Video Production
Asked by Christopher Martin:

Hi Tellates

I am interested in using Trello to manage numerous productions, episodes, stories, personnel, progress and resources for a documentary news production entity. Any suggestions about how I might set up trello for this use case would be most appreciated.


Answers:
author: Marta Galofre de Alos
body: Hi Christopher,

Marta here, from Trello Support.

You can find many a step by step guide to getting started with Trelo here: <https://trello.com/guide>

Sometimes one of the best ways to get started with Trello though is to see how other people are using it to gain perspective on their own projects. Check out this list of inspiring boards <https://trello.com/inspiration> and our new Trello Team Playbooks at <https://trello.com/teams>

I hope that helps!
Receiving all notifications, but Trello-board is not "watched"?
Asked by Sebastian Kessler:

Hi there,

one of our members receives notifications (not per Mail but in Trello) about all activities of other board-members of a trello-board. The setting "Watching" is not set - neither in board-setting, list-settings or card-settings.

Anyone can help? :-/


Answers:
author: Crystal Davis
body: Hi Sebastian,

Crystal from Trello here!

It sounds like this may be specific to that members profile. Would you mind having them reach out directly to us so we can take a closer look at their account? They can send in an email here: <https://trello.com/contact>

Let us know if you have any other questions!


Tags: notification

watch
How can I manage email notifications?
Asked by Lucy Scrannage:

Hi

I can see in the settings that I can set email notifications to be immediate, hourly or never. Immediate \& hourly are too frequent for the team members as it feels a bit like spam, so we're wondering if we can set email notifications to be daily?

Is this possible please?

Many thanks

Lucy


Answers:
author: Matthew N
body: Hi Lucy

Unfortunately, it's not possible to receive the emails only daily at this time. You might submit this as a [feature request](https://help.trello.com/article/724-submitting-feature-requests-for-trello)
Invite with special link
Asked by Kim Foss:

I am a new user and am trying to invite my students to work in groups on a social studies research project. When I put the special links on my Google Classroom page for the students to join a specific team, 8 out of 10 links are broken. Does anyone have an idea why this happened and how I can fix it?


Answers:
author: Matthew N
body: Hey Kim

Are you saying that you have 10 boards, and 8 of those invite links are working, but 2 of those are not? Are users getting an error message when clicking the **broken** link to join? If this is the case, while I'm not sure of the reasoning behind it, you can try generating a new link to that board. Go to your invite link and disable it, then enable it again and it will be a new link.

![disable.png](https://community.atlassian.com/t5/image/serverpage/image-id/16042iCFD4A4F47340B29A/image-size/large?v=v2&px=999 "disable.png")
Is there a way to have a single card on two trello boards?
Asked by Andrew Schein:

Is there a way to have a single card on two trello boards? Right now we have an open roadmap (open to the public) and an internal one. There are some (but not all) cards on the internal roadmap that we'd like to be on the open roadmap. Right now, we manually copy them. Is that the best way to do it, for now?

Best,

Andrew


Answers:
author: Matthew N
body: Hi Andrew

A similar question was posed by another member of the Trello Commnuity. You can see the question and my response by [clicking here](https://community.atlassian.com/t5/Trello-questions/Many-Boards-Many-To-Do-list-How-to-see-all-To-Do-list-in-one/qaq-p/733163). If you have questions or need further guidance on that, please respond on that thread so there will be a history there.

comments: author: Andrew Schein
body: Thank you for the response and elegant solution. Apols for my redundant question.


Tags: card

copy
The Cronofy synch works beautifully - but how do I change my settings?
Asked by Susanne Wrage:

I was able to link my Office 365/ Outlook calendar very quickly to Trello via Cronofy. Yay! it works like a charm. I configured it so that the time slots for the cards shows up as "free". I changed my mind, would like to show the time as "busy".

When I click on the Cronofy link / Power Up within my Trello board, I get the message that I first need to authorize Cronofy. When I click on the "Get Authorized" button, the Cronofy Trello Connector page gives me a "page not found" error. I had already run into this during the initial setup, but found a workaround by going directly to the <https://trello.cronofy.com/> URL. When I try to synch that way again, I get the message that the boards are already synch'd. Is there a way to change the settings, or do I need to unsynch and then resynch?


Answers:
author: Marta Galofre de Alos
body: Hi Susanne,

Marta here, from Trello Support. Sorry to hear about the trouble.

I'd suggest revoking access from Cronofy to Trello and then try enabling the Power-Up again. To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.

Is that doesn't help, please contact us at trello.com/contact and we'll be glad to take a closer look!

Cheers,

Marta


Tags: cronofy
Unable to find image width adjustment console.
Asked by ???-A:

The image sizing console could not be found in the first image input.  
Like this.![Can't find a resize widget.png](/t5/image/serverpage/image-id/131575i16E3814A0848C7AA/image-size/large?v=v2&px=999 "Can't find a resize widget.png")  
I need your advise.


Answers:
author: Meg Holbrook
body: Hey Rosy, my understanding is that this was replaced with a slider module to click/drag and can't exactly specify image widths.

comments: author: ???-A
body: Thanks for your advise.  
but when it is opened for the second time, it works fine. (edit after publish)  
![here.png](https://community.atlassian.com/t5/image/serverpage/image-id/131734i241FBDAC38290B92/image-size/large?v=v2&px=999 "here.png")


Tags: confluence-server

server
Is there a way to consolidate comments from multiple pages into a separate Confluence page?
Asked by Joe Lagana-Jackson:

Hi,

We're working on a project that has a large documentation component to it. We have multiple people providing feedback via comments on multiple Confluence pages within the same Space. And further, we have open issues identified in those comments.

So, we'd like to be able to aggregate all comments with particular text (e.g., "OPEN ISSUE") on a separate Confluence page.

I'd even be happy if we could aggregate all unresolved comments on a separate page.

Thanks!


Answers:
author: Meg Holbrook
body: Hey Joe, I think this is a super interesting use case, but not currently available in the Cloud interface. From my experience, this would be a largely manual effort and you would lose information such as who submitted the comment in the first place.

I took a peek around the community to see if anyone else had come up with a solution but didn't turn anything up. Unfortunately comments don't show in exports, the page source, or page information.

comments: author: Joe Lagana-Jackson
body: Thank you for looking so quickly! I just created [CONFCLOUD-71680](https://jira.atlassian.com/browse/CONFCLOUD-71680)to request this feature. Please give it a vote if you're interested as well :)


Tags: cloud

confluence-cloud
Exportar PDF
Asked by Luis Murillo:

Quiero dar formato a la exportaci?n de un espacio de Confluence donde puedo encontrar ejemplos de como hacerlos sin usar software de terceros.


Answers:
author: Paloma Fondon Araujo
body: Hola [@Luis Murillo](/t5/user/viewprofilepage/user-id/3416928)

Puedes utilizar una combinacion de HTML y CSS para dar formato a la exportacion de un espacio en confluence.

Aqui tienes la documentaci?n oficial en la que te muestra algun ejemplo:

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>

Espero que te ayude.

Un saludo.


Tags: cloud

confluence-cloud
Docs versoning in Confluence Cloud
Asked by Eva Kasiak:

Dear Community Members!

there're product requirements and final releases description being created within Confluence Cloud pages. I'm looking for a way how to display which version is in use and also be able to get back (open up) the previous version of the documentation of the release. I'm looking specifically for exactly the same functionality as in [Scroll Version](https://marketplace.atlassian.com/apps/1210818/scroll-versions-for-confluence?hosting=server&tab=pricing&utm_source=website&utm_medium=product-page) but for the Confluence cloud. Any hints?

Many thanks in advance for your suggestions


Answers:
author: Matt Reiner [K15t]
body: Hi [@Eva Kasiak](/t5/user/viewprofilepage/user-id/987634)

On Confluence Cloud, you can use [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?hosting=cloud&tab=overview). Here's a look at what you can do with the app: <https://www.k15t.com/rock-the-docs/versioning/manage-versioned-content-in-confluence-cloud-with-scroll-documents>

Please give it a try, and you have full access to our support, so please let us know what you think we could improve.

comments: author: Eva Kasiak
body: hello [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) many thanks for the link - and your feedback. Will give it a try!


Tags: cloud

confluence-cloud
Importing from .xls to Confluence Cloud page template
Asked by Eva Kasiak:

Dear Community Members!

I've few hundreds of .xls files which have the same structure and content within them. I'd like to import these files into a confluence cloud page. For this page in Confluence Cloud I'm going to create a template.

What is the way to relatively easily import those xls files into a pre-defined confluence page template?

many thanks in advance for your suggestions :)


Answers:
author: Shannon S
body: Hello Eva,

Confluence requires an add-on to create pages from Excel files since the native Word Import feature only works with .doc and .docx files. Otherwise, Excel files are page attachments and can be embedded or created as a link.

Some examples of add-ons that might help you create pages from Excel files are:

1. Various add-ons [related to Microsoft Excel](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=excel) may allow for data import.
2. A scripting app, such as [ScriptRunner](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=cloud&tab=overview), would allow you to automate the process. Note that you may find you need to convert your .xls files to a readable format, such as .csv.

Browse through the available add-ons, and if you happen to have any questions about any of them, we also have a [Marketplace Apps product subforum](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/ct-p/atlassian-marketplace) here on Community!

Take care,

Shannon

comments: author: Eva Kasiak
body: Hello [@Shannon S](/t5/user/viewprofilepage/user-id/510046) this is perfect thank you for the hints with the add-ons!


author: Oki__PolarisOffice_
body: [@Eva Kasiak](/t5/user/viewprofilepage/user-id/987634) [Polaris spreadsheet for Confluence](https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud&tab=overview) Addon enables you to insert excel files in confluence pages.

Please check how to insert your excel files in confluence pages.

[https://www.youtube.com/watch?v=OELp_2G62oI](https://www.youtube.com/watch?v=OELp_2G62oI?)

comments: author: Eva Kasiak
body: [@Oki__PolarisOffice_](/t5/user/viewprofilepage/user-id/3847110) many thanks for this too - I will have a look for sure.


Tags: cloud

confluence-cloud
Restore a confluence page
Asked by ebenothmen:

Hello community,  
Help me please!!  
I exported a confluence page "CRWeekly - BAI" in word format then I imported this page (from the already exported word file) by checking Replace "CRWeekly - BAI"  
The problem that the formatting of the page has been changed (some macros have been removed ...)  
my need is to restore the original page :(

Best regards,

Eya


Answers:
author: Clark Everson
body: Hi [@ebenothmen](/t5/user/viewprofilepage/user-id/4015279)

You should be able to see all previous versions for a page and restore it

<https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html>

Hope this helps!

Clark

comments: author: ebenothmen
body: Thank you [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809) :)


Tags: confluence-server

server
Chart is not showing percentage
Asked by Julius Agnazata:

I wanted to show my line chart Y access as % values as indicated in the charts table data source but its being converted to numeric value by confluence page.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Julius Agnazata](/t5/user/viewprofilepage/user-id/4274463) ,

The standard Chart macro is not very flexible, so we suggest using additional apps for advanced use cases.

For example, you may check if the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app is installed for your instance.

Here is an example how its [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro) macro recognizes table data:

![Mon 4-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/131493iFEBBF065DADD9A93/image-size/large?v=v2&px=999 "Mon 4-1.png")

![Mon 4-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/131494i681CDD5A023EF9C0/image-size/large?v=v2&px=999 "Mon 4-2.png")

It seems to me that it's smth similar to your case with % in a table.

comments: author: Julius Agnazata
body: Thanks, too bad we need to pay additional subscription for this.

Will just use excel then.


Tags: chart

cloud

confluence-cloud
Using template variable after page the page is created
Asked by Olivier Paquette:

Hi,

My goal here is to create a template and to add it some drop-down list, for the user to select the good properties.

In my template, I managed to add the variables I want, and when I create a new page from this template, I see that I can fill my variables, but only at the creation step.

My problem is that those information has to be entered later on (not at the creation of the page, because they are not known at this step).

So, the user pushes the "Create" button, fill his preliminary infos, but is not able to use the variable because the page has already been created.

So, how can a user enter the variable value later on, on an already existing page?

Thanks,

Olivier


Answers:
author: Shannon S
body: Hello Olivier,

Welcome to the Atlassian Community. It's nice to have you!

[Templates in Confluence](https://support.atlassian.com/confluence-cloud/docs/pre-format-your-content-with-templates/) can only create new pages, so it's impossible to modify an existing page this way. There was a request for this in the past that has since been closed. The response was that we don't have plans for templates to work this way, unfortunately.

* [CONFCLOUD-40682](https://jira.atlassian.com/browse/CONFCLOUD-40682) *Option to Use Template Variables After Creating the Page*

There's another popular feature request that I think might be more relevant here, which is to have variables in Confluence globally outside of the new page templates:

* [CONFCLOUD-3999](https://jira.atlassian.com/browse/CONFCLOUD-3999) *Global variables*

If you're interested in this feature, you can log in from the top right of the feature request page, and once you log in, click **vote for this issue**.

Thank you and take care,

Shannon


Tags: cloud

confluence-cloud
confluence page keeps creating
Asked by Suzanne Brown:

I have a page called "AI-DA - Common Data Format \& Pipeline". A similar page, entitled "AIDA - Common Data Format \& Pipeline", keeps creating itself. How can I stop it from autogenerating?


Answers:
author: Nic Brough -Adaptavist-
body: This sounds like some form of script or app trying to do some form of sanity check when you create the page. I'm afraid Confluence doesn't create pages like that itself, you'll need to track down what app is doing it and reconfigure it.
How to select a tab in the 'Microsoft OneDrive for Business? Macro
Asked by Lily Fox:

Hi there,

I've inserted a MSFT One Drive Macro of an excel sheet. The excel sheet has 3 tabs but I only want to show the first tab. At the moment it keeps defaulting to the third tab.

Is there a way to make the default the first tab??

Thanks,

Lily


Answers:
author: Shannon S
body: Hi Lily,

Welcome to Atlassian Community. It's nice to have you.

Confluence can't link to a specific tab in an Excel sheet, so I've created a new feature request for this.

* [CONFCLOUD-71687](https://jira.atlassian.com/browse/CONFCLOUD-71687) *Support for linking specific worksheet in Excel documents with multiple tabs*

When you open the feature request, click **l** **og in** in the top right. Then you will be able to **vote for this issue**. Please share this with any of your teammates who are interested in the same feature!

Thank you,

Shannon

comments: author: Lily Fox
body: Thank you - I appreciate it!


Tags: cloud

confluence-cloud

ms-excel

ms-onedrive