youngmon/atlassian-qna huggingface dataset:
Add or remove page restrictions
Asked by Trish Russell:

Hi - I've adjusted my page settings to anyone can view and edit but this hasn't allowed users to edit the page. They don't get the pen icon to allow them to edit. Why is this?


Answers:
author: Brant Schroeder
body: [@Trish Russell](/t5/user/viewprofilepage/user-id/5053657) Welcome to the Atlassian community.

Just wanted to provide some additional information that will help you learn more about space permission and page restrictions.

Space Permissions - <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>

Page Restrictions - <https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

Like [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) stated in order for an individual to have access to edit any page in the space they first need to have access to edit all pages. You can then use page restrictions to prevent editing on other pages in the space. Page restrictions are inherited by child pages so how you organize your space content is important.

comments: author: Trish Russell
body: Thanks Brant - appreciate you taking the time to respond.


author: Ollie Guan
body: Hi [@Trish Russell](/t5/user/viewprofilepage/user-id/5053657) ,

Pls check with your space admin about the space permissions.

Page Add permission is required.

![QQ??20221014094957.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/220679iF7694BAD5EEED6A3/image-size/large?v=v2&px=999 "QQ??20221014094957.jpg")

comments: author: Trish Russell
body: Thanks Ollie - confirming that will only give permission to a specific page and not all pages in the space?


author: Ollie Guan
body: The page editing permission of the space is required, and individual pages in the space need to be set separately.

If you don't have space permissions, the pages in this space cannot be edited, even if you have given user permissions on the page.


author: Trish Russell
body: Thanks Ollie


Tags: cloud

questions-for-confluence
Is there a way to add a menu as a sidebar to a confluence page?
Asked by Satish Chetty:

I currently have a very long document with headings and subheadings. The menu appears at the top of the page, but it isn't easy to navigate through this page with the menu being at the top. Is there a way to add the menu as a sidebar that moves as you scroll through the document? This would be a super helpful feature to aid navigation in a long document.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Satish Chetty](/t5/user/viewprofilepage/user-id/5042972) and welcome to the community!

Out of the box you can't do that. Perhaps the marketplace is the best place to look and see if there is an app which can satisfy your need.


Tags: cloud

confluence-cloud

menu

navigation

page

side-bar
Cannot login into Confluence
Asked by Jose Pardo:

Hi.

I have Confluence v7.12.3 perfectly working when suddenly started to show captcha for every user attempting to login.

As a logical first measure we updated to version 7.20.1 with a renewed license, but still the problem persist exactly the same. We cannot use Confluence from any terminal or user.

Can you advise please ?

Thanks

Jose


Answers:
author: Brant Schroeder
body: [@Jose Pardo](/t5/user/viewprofilepage/user-id/3736454) I have seen this occur when your authentication is using an external directory like Active Directory and the server looses contact with the directory servers. Once the connection comes back up then authentication works again.

Are you using an external directory services? If you are I would suggest reviewing network logs to see why the connection was lost to help prevent it from occurring again.


author: Florian Bonniec
body: Hi [@Jose Pardo](/t5/user/viewprofilepage/user-id/3736454)

Do you mean all user keep having the captcha, including you ?

If you can log in, please flush the cache.

* General Configuration \> Cache Management \> Login Manager - Login attempts for unknown users \> Flush

You may have faced this issue even if the version do not match.

<https://jira.atlassian.com/browse/CONFSERVER-69158>

Regards

comments: author: Jose Pardo
body: Thanks Florian for quick reply.

I cannot log in also. No possibility to flush. Any ideas ?

Thanks

Regards


author: Florian Bonniec
body: Can you try log in using the recovery account.

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>


author: Jose Pardo
body: Hi Florian

I have sorted out. Have to attempt several times entering the captcha and was able to log in. Then flush. Users login in normally,

Thanks

Regards

Jose


Tags: confluence-server

server
Make Confluence search case-insensitive
Asked by Thomas Flair:

Hi there. I'm using Confluence Cloud for documentation and have recently discovered that the search bar for pages is case sensitive. Is there a way to disable this to make the search case-insensitive?


Answers:
author: Thomas Flair
body: ![bvt1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/220837iA993C5B4DD0E3CED/image-size/large?v=v2&px=999 "bvt1.PNG")![bvt2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/220836iBF43958AA73FEE21/image-size/large?v=v2&px=999 "bvt2.PNG")

Here is an example for the term bvt. The results vary depending on how many times it is capitalized or not in the article. Further more my research about for other versions of confluence says that these fields are in fact case sensitive.

[https://confluence.atlassian.com/conf711/confluence-search-syntax-1044782023.html#:\~:text=Confluence%20search%20fields,-This%20table%20lists\&text=Fields%20are%20case%20sensitive%2C%20so,appears%20in%20the%20table%20below.\&text=Searches%20for%20pages%20that%20contains,the%20macro%20you're%20after](https://confluence.atlassian.com/conf711/confluence-search-syntax-1044782023.html#:~:text=Confluence%20search%20fields,-This%20table%20lists&text=Fields%20are%20case%20sensitive%2C%20so,appears%20in%20the%20table%20below.&text=Searches%20for%20pages%20that%20contains,the%20macro%20you're%20after).

There was also an article about "AFK, but when searching "afk", it did not show up at all.

comments: author: Thomas Flair
body: [@Charlie Misonne](/t5/user/viewprofilepage/user-id/502263)


author: Charlie Misonne
body: Hi Thomas,

The search results seem to be different indeed although it is not mentioned on the [Cloud documentation](https://support.atlassian.com/confluence-cloud/docs/search-for-pages-and-posts/) (your article is about Confluence on prem).

I'm unable to find any feature request about case insensitive search. You can always create one on <https://jira.atlassian.com/>


author: Charlie Misonne
body: Hi [@Thomas Flair](/t5/user/viewprofilepage/user-id/5053581)

Could you post a screenshot of this behavior please?

When I search in Confluence the casing doesn't matter


Tags: cloud

confluence-cloud
Best practice for exporting large pages that include many pictures to PDF or Word
Asked by Tucker Kitchengs:

We have used confluence to document our user manual. We really like the speed at which we can make the document since it is very long, but we are running into issues exporting the page.

The page is around 30-40 pages long when exported to PDF or word with around 100 pictures.

When we export using the standard ways, we run into two issues.

1. For Word: It stops exporting the pictures after the first 25 or so.

2. For PDF: The size of the pictures or position is changed relative to the font. Some pictures are centered, while some are set to the right.

Are there any suggestions for exporting larger documents?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tucker Kitchengs](/t5/user/viewprofilepage/user-id/5053571) and welcome to the community,

I havent really try exporting large pages and I wouldn't know for these problems you are facing. For the PDF export, I would try to customize the layout <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/> and fix things I don't like.

If that isn't enough you can always search the marketplace for an export app.


Tags: cloud

confluence-cloud

export
"Card id... doesn't seem valid" for checklist item.
Asked by awesamnet:

I have a checklist that is a hybrid of standard checklist items as well as link checklist items. My rule is:

```
when an item is checked by anyone, find a card with link "{checklistitemname}", move the card to the top of list "Done", and mark the due date as complete
```

This works perfectly for link items, however when I check a standard item I get the Butler error message "Card id... doesn't seem valid"

Is there a way to stop the rule when no card is found?


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

If you'd like the command to work for standard checklist items, you'll need to create a separate command with "*find a card titled "{checklistitemname}*" as an action.

Let me know if that helps, or if you have any questions!

All the best,

Lara  
The Trello Team

comments: author: awesamnet
body: Thanks, Lara, but my point is that sometimes I have checklist items that do not have associated cards.

For example, my checklist items could look like:

* do laundry
* <https://trello.com/c/iebwxcm>
* <https://trello.com/c/aL9unIV>
* get groceries

The link items work just fine, but the standard items do throw the error.


author: Lara
body: Hi there,

To confirm, are you using the same action:

```
find a card with link "{checklistitemname}??
```

or is the issue occurring with this action:

```
find a card titled "{checklistitemname}??
```

If you want Butler to find standard checklist items, you'll need the "find a card titled" action instead.

Lara  
The Trello Team


author: awesamnet
body: To clarify,

I am using:

```
find a card with link "{checklistitemname}??
```

This is because I only want to find the card IF the {checklistitemname} is a link. If it is not a link, I do not even want to search for the card since it does not exist.


author: Lara
body: Hi there,

I'm afraid there isn't a way to prevent the rule from triggering, as the trigger is still "when an item is checked".

That said, Butler will attempt to run the rule and when it cannot find the card, the command will stop running.

Please let us know if you have any other questions, and we'll be happy to help.

Lara  
The Trello Team
Why can't I search for attached file names?
Asked by Kelly Fore Dixon:

I would like to search my Trello boards by attached file names. When I do a search, cards show up under similar names but not the files. Is there a work around for this that anyone knows about?


Answers:
author: Cody C.
body: I'm sorry to report that this isn't a feature we have available at the moment. One possible workaround would be to name the card the same as the file attachment, that way you could search using the operators here: <https://help.trello.com/article/808-searching-for-cards-all-boards>

Another option would be to export to CSV on our Business Class plan. This export contains a column with the path to the file, which also contains its name. If you search the spreadsheet, you can find the link to the card in the same row: <https://help.trello.com/article/747-exporting-data-from-trello-1>


Tags: attachment

search
Trello crashing Chrome Browser (Mac) when clicking on "repeat" power up interface
Asked by Paul Bradley:

If I click on the URL inside the card "September 5, 2020 at 6:00 AM" the link is supposed to take me to where I can edit the repeat instructions. Instead, it is crashing the Chrome browser. No other functions are doing that I am aware of. ![Screen Shot 2021-08-09 at 11.54.29 AM.png](/t5/image/serverpage/image-id/155275iCD31524937DDFE2C/image-size/large?v=v2&px=999 "Screen Shot 2021-08-09 at 11.54.29 AM.png")


Answers:
author: Cody C.
body: Hmm, that definitely doesn't sound expected! Could I ask you to try this from a second browser, or from an incognito tab with all extensions disabled to see if you see the same result?

I tried on my side in Chrome, but I haven't been able to replicate yet. Would you mind getting in touch with us through <https://trello.com/contact> ? We have access to a few extra tools that hopefully will help us troubleshoot a bit more with you! I'll keep an eye out for your reply.
How to add multiple date ranges in a card?
Asked by Krizel:

How can I have multiple date ranges in one Trello card?

For example:

Deliverable 1: August 9 to August 12

Deliverable 2: September 12 to September 15


Answers:
author: Suvradip Paul
body: Hi [@Krizel](/t5/user/viewprofilepage/user-id/4507843) ,

Thanks for posting and welcome to the community.

Try using Custom Fields Power ups - <https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields>.

Please accept the answer if it solves your query else respond and allow others to share input.

Cheers

Suvradip

comments: author: Krizel
body: Thanks for this but this has a recurring option feature which is not what I need. I need to be able to individually schedule tasks not in a recurring option. For example:

August 21-25

December 1-3

January 5-9

Or is this possible with this power-up you suggested too?


author: Damien Joubert-Winn
body: Did this get answered? Would love to know if possible


Tags: due-date
Why am I not getting butler notifications?
Asked by Adam Volpe:

I have built several automation cues using Butler. One cue for example is when an item from a checklist is checked, a message [@someone](/t5/user/viewprofilepage/user-id/1443884) is sent to notify them it's their turn to pick up the ball. Another is when a card is moved from one list to another it notifies certain team members that the card is ready for processing. These all work perfectly fine except I myself do not get a notification even though my [@Name](/t5/user/viewprofilepage/user-id/60706) is included in the message. I tried having another team member activate it to see if it was just a redundancy protection but no, I still was not notified. Why is this and how can I fix?


Answers:
author: Cody C.
body: Sorry for any lack of clarity with this - when Butler triggers those actions, it's performing them on your behalf because you're the person that created that rule. The quirk is that actions *you* perform don't generate notifications for you, even if they're done through Butler. This is why you're not getting those notifications sent.

One workaround would be to add another Butler rule that sends you an email when you trigger the notification specifically. Alternatively, you could have a colleague create a similar rule, but have them set it so it would only trigger when *you* perform those actions.
I can't get in to a board? It says i wasn't invited , but I did receive the invite and the links.
Asked by Raymund Salazar:

My supervisor sent an invite and i loggedin using the email. But it says I may not be invited in the board? Can someone help what can I do?


Answers:
author: Lara
body: Hi Raymund,

Thanks for reaching out!

Just a heads up, I removed the screenshot from your post for privacy reasons as your email was shown.

Would you mind confirming with your supervisor if they invited you using the same exact email?

Once they invite you, you should be able to access the board via the notification bell in the right-hand corner.

If the issue persists, please reach out at <https://trello.com/contact> and we can take a closer look.

All the best,

Lara  
The Trello Team
Prazo de entrega n?o est?o funcionando
Asked by AiltonBanzi:

Ol?, iniciei a utiliza??o da ferramenta de automa??o com prazo de entregas, funcionou por algumas horas, por?m parou de marcar os cart?es depois. As regras est?o definidas, por?m n?o funciona. Utilizo a conta gratuita. Tem limite de cart?es que podem ser definido com prazo de entrega na conta gratuita?


Answers:
author: Rodrigo
body: Ailton,

A limita??o que existe ? de quantidade de a??es. A cota pode ser verificada na p?gina inicial de Automa??es, no menu esquerdo, em Conta/Account.

Adicionalmente, se voc? for at? a regra criada, tamb?m no meu de automa??es, e clicar na l?mpada que aparece junto da regra, voc? ter? um report de todas as vezes que a regra foi executada e poss?veis erros.
Is Trello able to backup the content of a card to a local HDD?
Asked by Nabil:

Has anyone tried to backup the files on a specific trello card to the local hard drive?


Answers:
author: G subramanyam
body: Hi [@Nabil](/t5/user/viewprofilepage/user-id/4507242) welcome to the Atlassian community.

I haven't tried back up of cards, given they are all saved in the cloud. However, I found the below information on the Trello blog, "Attachments from your computer create an actual copy within Trello. Attachments from Google Drive, Dropbox, Box and OneDrive simply link back to the document in its respective location.

Documents that are attached with Google Drive and OneDrive can be edited and saved in their respective applications and do not need to be downloaded, saved, and reattached to your card"

Stay safe an stay healthy.

comments: author: Nabil
body: [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) Thanks for your input. What I am after is the possibility to get a file(s) attached to a card synced to the HDD. That way if anyone from my team updates the card with a newer version of the file(s), I will be able to get the same file version on my HDD without the need for me to check for updates and download them manually. Kind regards.


author: Dasha Shakov
body: Hi [@Nabil](/t5/user/viewprofilepage/user-id/4507242)

I'm Dasha from Rewind. We developed a backup and recovery solution for Trello to make sure the data in your Trello boards is protected against accidental data deletions, malicious attacks, and buggy Power-Ups.

Like [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) mentioned, Trello keeps a backup of all users' information in the cloud. In the unfortunate event of a data breach or a meteorite hitting Trello's server, Trello would restore everyone's information. However, if someone on your team accidentally deletes a board, the onus is on you to recover that information.

<br />

You can find our Power-Up, Backups for Trello, here: <https://trello.com/power-ups/5f68db5b510db84238769710>

Happy to answer any questions you have!
Change all due dates in one action
Asked by Kathryn:

Hi, I'm trying to encourage the use of Trello more in my organisation but there's one big issue that I keep coming up against. I hope someone can help.

I add a start date and due date to each card on my board so that we can use Trello as our project timeline -- allowing everyone in the team to see at a glance which day/week/month we have allocated to certain tasks.

Quite regularly, something will happen that will mean we have to push back all dates, e.g. by one week, or two weeks. When this happens, I have to go through all of the many cards and change the dates manually. I feel like I must be missing something, is there a way to automate this, so that I can for instance in one action tell the board to alter all start/due dates by one week?

Thanks in advance


Answers:
author: milynnus
body: [@Kathryn](/t5/user/viewprofilepage/user-id/4507203)

Try this
> when a due date is set on a card with a due date with the purple label, collect all cards with a due date with the red label into links in checklist "Temp" using pattern "{cardlink}", for each card linked from an item in checklist "Temp", move the due date by the same amount of time

This is case the card with the purple card is the control and I am only interested in those with a red label.

comments: author: Kathryn
body: Hi Milynnus, thanks for your reply. I'm not sure what this means though! Please could you explain? I've never used Trello for anything except basic allocating tasks, so this is new to me.


author: milynnus
body: [@Kathryn](/t5/user/viewprofilepage/user-id/4507203)

What I provided is an automation rule.


author: Kathryn
body: Ah okay. I'm finding it very confusing, since my labels aren't the issue. It's all cards I want to change, not only those with certain labels. Hopefully I'll find a workable solution but thanks again for your suggestion :)


author: milynnus
body: [@Kathryn](/t5/user/viewprofilepage/user-id/4507203)

It is intended to be a template that you have to customise based on your board design. The change of the due date with a purple date sets off the trigger to gather the cards that needed to be changed and in my example they are those with a red label. It also sets the number of days to adjust the due dates of the selected cards.

You may want to get someone to help you since you have not done any automation before.


author: Vikash
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)Could you please how to set this Automation rule that you're suggesting here. I am facing similar issue like changing the due dates of all cards in a list because of a priority card addition in the same list. I am aware of about automation rules and configuration.


Tags: date

due-date

start-date
Is there a way to filter based on a label or custom field with a click of a button
Asked by Tonima Mukherjee:

Hi,

Similar to what we have in Butler for creating a board button to sort cards based on a label/custom field, do we have an option to create a button for filtering?

Right now, I have to use the search cards feature but was looking for a way to achieve filtering with a single click of a button


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Tonima! Not exactly what you're looking for, but when you filter your board, it gives you a unique URL like so:  
![Screenshot 2021-08-10 105834.png](https://community.atlassian.com/t5/image/serverpage/image-id/155316iFA19E305CF7879D5/image-size/large?v=v2&px=999 "Screenshot 2021-08-10 105834.png")  

You can bookmark these URLs and name them based on what the filter is (e.g. "Priority Items). If there are multiple filtered views you'd like to save, I'd recommend creating a bookmark folder so it would start to look something like this:  
![Screenshot 2021-08-10 110955.png](https://community.atlassian.com/t5/image/serverpage/image-id/155317iC3D8598542249AF8/image-size/large?v=v2&px=999 "Screenshot 2021-08-10 110955.png")  

Hope that helps!

comments: author: Tonima Mukherjee
body: Thank you Hannah
Notifications are not sent to the mail after the expiration of the card. Test check of notifications
Asked by ?????? ??????????:

Notifications are not sent to the mail after the expiration of the card. Test check of notifications is sent


Answers:
author: Lara
body: Hi ??????,

Thanks for reaching out!

If you're not receiving notifications for due dates, there are a few things we can check.

First, in order to receive a notification, you'll need to watch or become a member of that card (<http://help.trello.com/article/807-adding-a-member-to-a-card>).

You'll also receive a notification if you're watching the list or board that the card belongs to, even if you're not a member of the card itself. You can find more information on how to watch cards, lists, or boards here: <https://help.trello.com/article/799-watching-cards-lists-and-boards>.

The second thing we can check is the timing. Due date notifications are sent 24 hours before the due date time by default. If you add a due date that's less than 24 hours away, or if you start watching a card within 24 hours of when it's due, you won't receive a notification in that case.

However, you can change the due date reminder time to a shorter value (from 24 hours before the card is due, to as soon as the card is due) inside of the Due Date picker.

You can test this out by creating a new card, adding yourself as a member to that card, and then setting a due date for that card for 24 hours and 5 minutes in the future. In about 5 minutes, you should receive a notification about the due date.

If you don't receive the notification, or if you're running into another issue, could you please reach out at <https://trello.com/contact> so we can take a closer look?

Thanks!

Lara  
The Trello Team