My site will not respond, service will not stay running, this in confluence
Asked by Chuck Walters:

My service for confluence all the sudden will stop running. I thought it was a port conflict and edited server.xml top line change port 8091 to 8092 , that made it worse , reverted and now broken. Help please


Answers:
author: Timothy
body: Did you check what is in your Confluence logs?

comments: author: Chuck Walters
body: Is there a particular log I should check


author: Timothy
body: Here you go:

* <https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html#WorkingwithConfluenceLogs-FindingtheConfluencelogfiles>


author: Chuck Walters
body: I see this.... 2018-06-29 06:27:22 Commons Daemon procrun stdout initialized  
2018-06-29 06:27:28,075 INFO \[localhost-startStop-1\] \[com.atlassian.confluence.lifecycle\] contextInitialized Starting Confluence 6.9.0 \[build 7701 based on commit hash d7b403a44466e5e8970db7530201039d865e79e1\] - synchrony version 2.1.0-master-ed94c233  
2018-06-29 06:27:31,465 INFO \[localhost-startStop-1\] \[atlassian.confluence.cluster.DefaultClusterConfigurationHelper\] lambda$populateExistingClusterSetupConfig$1 Populating setup configuration if running with Cluster mode...  
2018-06-29 06:27:31,512 ERROR \[localhost-startStop-1\] \[atlassian.confluence.setup.ConfluenceConfigurationListener\] contextInitialized An error was encountered while bootstrapping Confluence (see below):  
null

java.lang.NullPointerException  
at java.lang.Class.forName0(Native Method)  
at java.lang.Class.forName(Class.java:264)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.isDriverPresent(DefaultBootstrapManager.java:794)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.checkRequiredDriverIsPresent(DefaultBootstrapManager.java:771)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.performPersistenceUpgrade(DefaultBootstrapManager.java:332)  
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.init(DefaultAtlassianBootstrapManager.java:81)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.init(DefaultBootstrapManager.java:179)  
at com.atlassian.config.util.BootstrapUtils.init(BootstrapUtils.java:36)  
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.initialiseBootstrapContext(ConfluenceConfigurationListener.java:130)  
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.contextInitialized(ConfluenceConfigurationListener.java:64)  
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4884)  
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5347)  
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:145)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1410)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1400)  
at java.util.concurrent.FutureTask.run(FutureTask.java:266)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)  
at java.lang.Thread.run(Thread.java:748)  
2018-06-29 06:27:31,543 WARN \[localhost-startStop-1\] \[atlassian.confluence.plugin.PluginFrameworkContextListener\] contextInitialized Not starting full plugin system due to upgrade or licensing errors  
2018-06-29 06:27:32,293 INFO \[localhost-startStop-1\] \[com.atlassian.confluence.lifecycle\] init Confluence is ready to serve


author: Timothy
body: The driver error is probably related to a database driver issue.

* <https://jira.atlassian.com/browse/CONFSERVER-28743?src=confmacro>

You should review your xml configuration in your Confluence home directory.


author: Chuck Walters
body: A little progress maybe ![conf.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/25775i541485921CEADE65/image-size/large?v=v2&px=999 "conf.JPG")