youngmon/atlassian-qna huggingface dataset:
Why am I getting an error message that says "We can't create that blueprint right now" when trying to create a personal user space
Asked by Sherri Netherby-Cox:

Why are only SOME of my users getting an error message that says "**We can't create that blueprint right now.** Transaction rolled back because it has been marked as rollback only." when trying to create a personal user space.

I am on Confluence Cloud. Any help is really appreciated.


Answers:
author: Sherri Netherby-Cox
body: I thought maybe this was a glitch - still happening though


Tags: blueprint

cloud

confluence-administration

confluence-cloud

database

error

issue

personal-space

questions-for-confluence

warning
Confluence Email to Page system plugin
Asked by Angela Tran:

Our company would like to create a page/blogpost whenever an email is sent to a box. I saw on the system plugin's "Confluence Email to Page". I have the option to enable it. There is not any documentation on this plugin, has anyone used it?


Answers:
author: Angela Tran
body: Anyone have input on this? I can't find where to config a mailbox or the plugin... There is a plugin that sends email to page, but we aren't looking to spend more money if JIRA has this built in.


author: Angela Tran
body: The system plugin is no longer supported


Tags: confluence-administration
Autopopulate both Summary and Description from Confluence
Asked by Theodore Duffy:

We're trying out Confluence. I gather the easiest way to create a JIRA issue related to Requirements in a Requirements Template-created page is highlight and click the JIRA icon. Which then populates the selected text into the Summary. This is, I have read, an improvement over previous Confluence functionality that required copy and paste.

But this function means I still have to copy and paste, if what I selected is all put into the Summary field, and nothing is put in the Description.

How do I get Confluence to populate both the Summary and the Description from the row or cells that I have selected?


Answers:
author: Theodore Duffy
body: Finally, been trying to respond for weeks but the page just refused to load the editor to post.

So is there a method to port both fields over automatically?


author: Theodore Duffy
body: My Import Dialog doesn't look like that. It looks like this:

Untitled.png  
[](https://community.atlassian.com/t5/Confluence-questions/Autopopulate-both-Summary-and-Description-from-Confluence/qaq-p/450365?attachment-id=7420){#link_1186bcf17110ee}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76200/1/Untitled.png){#display_1186bcf17110ee_0}

comments: author: J Fincher
body: I'm having the same issue and the dialog I get looks like the one above.

There's no option to map the summary or description fields. Only the project and issue type.

Note, I'm using a local install of Confluence (5.7) and JIRA (v6.3.15).


author: Steven F Behnke
body: Can't you just select both fields from the import dialog?

image2016-6-19 16:52:16.png  
[](https://community.atlassian.com/t5/Confluence-questions/Autopopulate-both-Summary-and-Description-from-Confluence/qaq-p/450365?attachment-id=3292){#link_1186bcfc30730d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76199/1/image2016-6-19%2016%3A52%3A16.png){#display_1186bcfc30730d_0}


Tags: cloud

confluence-cloud
can you use @mention for a group to automatically populate all members of the group into the page?Can you do the same for managing watchers (add by group instead of individual)?
Asked by dawn lezama-bourque:


Answers:
author: Ignacio Pulgar
body: I agree it would be a great feature for Site Administrators.

However, provided that only Site Administrators can actually see the list of users who belong to a certain group, allowing normal users to add groups in mentions or watchers would create lots of undesired notifications, and other users would have genuine complaints for being spammed that way.

The question is: Should normal users be able to see the names of other users belonging to the same group?

As there might be reasons for and against it, it should be controlled through global permissions.

So, in my opinion, that global permission should be added before the feature suggested.

I agree having both features in place would be great! :smile:


author: Alice
body: I would love both of these features. But at the moment the answer is no to both questions. Pretty inefficient, if you ask me!


Tags: cloud

confluence-cloud
Why can't I see all Icons for Spaces?
Asked by Ros McMahon:

*This question is in reference to Atlassian Documentation: [Spaces](https://confluence.atlassian.com/pages/viewpage.action?pageId=792498593)*

When I click on All Spaces, I can't see all of the icons. This is an intermittent problem.

image2016-6-17 14:55:25.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-see-all-Icons-for-Spaces/qaq-p/131938?attachment-id=1879){#link_1186bd1d3c66de}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/21920/1/image2016-6-17%2014%3A55%3A25.png){#display_1186bd1d3c66de_0}


Answers:
author: Meck
body: Ros, you should contact the Atlassian Support. It is like a bug.

Suggestion: You should try change the icon to see what will happen.


Tags: icon

space
Pie chart should have a first column of type string
Asked by artafon:

Hi!  
Could you help me please. I'll try to get pie chart report from:  
select count(ji.issuenum) as "Qty", os.caller as "User" from jiraissue ji
join os_historystep os on ji.workflow_id = os.entry_id  
where ji.project='13000' and os.finish_date \> CAST(:From AS date) and os.finish_date \< CAST(:To AS date) and os.action_id=5  
and os.caller in (select cwdm.lower_child_name from cwd_membership cwdm where parent_id='17511')  
group by os.caller  
and get error: Pie chart should have a first column of type string


Answers:
author: artafon
body: Thx, I resolved, fix query:  
select os.caller as "User" ,count(ji.issuenum) as "Qty" from jiraissue ji  
join os_historystep os on ji.workflow_id = os.entry_id  
where ji.project='13000' and os.finish_date \> CAST(:From AS date) and os.finish_date \< CAST(:To AS date) and os.action_id=5  
and os.caller in (select cwdm.lower_child_name from cwd_membership cwdm where parent_id='17511')
German language pack include into the full version of confluence?
Asked by Christian Mager:

Hello,

we want to buy confluence.

Is the german language included in the full version (25 users for $1200)?

Or is it a separate language pack in the marketplace?

Thank you.

Greetings


Answers:
author: Benjamin Weinheimer-Erben _mgm-tp_
body: Hi Christian,

German is one of the default languages in Confluence.

greetings

Benjamin


author: Julia Erdel
body: Hi Christian,

we use also the german language. You can chose in confluence between that 8 :smile:

image2016-6-17 11:53:25.png  
[](https://community.atlassian.com/t5/Confluence-questions/German-language-pack-include-into-the-full-version-of-confluence/qaq-p/214395?attachment-id=4254){#link_1190794a5837b6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/36247/1/image2016-6-17%2011%3A53%3A25.png){#display_1190794a5837b6_0}

comments: author: Christian Mager
body: Thank you


Tags: confluence-administration
How to get list of all users + email from specific groups?
Asked by Nicolas Casel:

As 'super-admin', I would like to get the list of all users email address that are part of groups with this suffix:

```
?-administrators
```

For instance:
> a-wiki-administrators
>
> another-wikispace-administrators

How to do this? Can the 'User-reporter' macro (from the 'Reporting' plugin) perform this?


Answers:
author: Nicolas Casel
body: Any suggestion for this?


Tags: confluence-administration

reporting-plugin
Page View Stats
Asked by NC:

Hi,

we currently use confluence cloud but i not been able to find a way to view page view stats etc. what am i missing?

cheers

NC


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to raise it with Atlassian.


author: stefaan_denolf
body: Hi,

number of page views and by who would be essential

mvg  
STef


author: Nic Brough -Adaptavist-
body: You're not missing anything - Atlassian tend to think of Confluence as a wiki-type collaboration tool, not an analytics and tracking platform. The use-cases for it are all about working together and producing useful documentation and shared information for publication, not about tracking reads.

There is some basic tracking built into it, but it doesn't really scale, so it's turned off by default, and not available on Cloud.  

Of course there are add-ons which enable tracking, and there's always google-analytics (and others), but I don't know that any of them are available for Cloud.


author: NC
body: just basic page views would be a start, i would have though this would be a standard feature?


author: joanna ransome-wallis
body: What stats do you want to view?


Tags: cloud

confluence-cloud
Stil getting deleted page notifications with page-trashed-notification disabled
Asked by Glenn Morrow:

*This question is in reference to Atlassian Documentation: [How to globally disable e-mail notifications with page content](https://confluence.atlassian.com/pages/viewpage.action?pageId=718670714)*

Hi, We have disabled page-created-notification, page-edited-notification, page-trashed-notification, page-moved-notification and it seems to work EXCEPT we are still getting notifications for DELETED pages. page-trashed-notification disabled should stop that. Any idea why we are getting them and how we can stop it?


Answers:
author: Glenn Morrow
body: I logged this with Confluence Support, the investigated, and found there was a missing step in the instructions <https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html> and updated them - the last 2 steps of step 6. :smile:


author: Julia Erdel
body: Is there any solution for this question?


author: Julia Erdel
body: Is there any solution for this question?


Tags: delete

notification

page
How do I delete a shared link?
Asked by Debbie Spalding:

*This question is in reference to Atlassian Documentation: [Shared Links Blueprint](https://confluence.atlassian.com/pages/viewpage.action?pageId=407724258)*

How do I delete a shared link?


Answers:
author: Meck
body: Hello Debbie,

You can delete like other pages.

I print the screen to you

image2016-6-17 2:38:5.png

It's only that.

Regards,  
Lameck.  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-delete-a-shared-link/qaq-p/450995?attachment-id=7335){#link_1186bdbc384a0d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76314/1/image2016-6-17%202%3A38%3A5.png){#display_1186bdbc384a0d_0}


Tags: blueprint

confluence-administration

link
Why do some pages only allow personal labels?
Asked by Brina Smith:

I keep getting the following message on certain pages: "You are only permitted to add personal labels on this page." How do I turn this off?

Thanks!


Answers:
author: Steven F Behnke
body: You don't have permissions to edit the page. The warning is a bug, but the end result is that you are restricted from editing the pages.

The bug is tracked here -- <https://jira.atlassian.com/browse/CONF-24304>


Tags: cloud

confluence-cloud
How can I save the contents of a form in Confluence
Asked by Myles Karam:

I have created a form on a page in confluence. How can the information be stored when hitting submit? Where is this information stored? How can I access and/or retrieve this information.

Note: I do not want to buy plugins


Answers:
author: Nic Brough -Adaptavist-
body: How have you "created a form"?

comments: author: Myles Karam
body: default html macro


author: Nic Brough -Adaptavist-
body: That's not going to work then. To store data on a Confluence page, you have to edit it.

You can use the html macros to put dynamic data on a page, but it's not a lot of use - your users need to edit the page to persist changes.

If you want Confluence to behave more like a form based application than a wiki, you'll need add-ons.


Tags: cloud

confluence-cloud
Is it possible to add javascript using REST Api ?
Asked by yoann biola:


Answers:
author: Robert Massaioli _Atlassian_
body: It is not impossible to inject javascript that can be run into the products. You can however write an Atlassian Connect add-on that can run javascript inside JIRA / Confluence inside its own iframe: <https://connect.atlassian.com>


Tags: cloud

confluence-cloud
Uncaught exception thrown by REST leads to article not being saved
Asked by Graham Campbell:

Hello!

One of my users reported trying to save an article he'd been working on all morning to update. On clicking save his changes didn't make it in, but a lot of content was nonetheless removed. Obviously this isn't ideal.

I've managed to extract this from the server logs at the time he committed his changes:

2016-06-09 12:32:34,831 ERROR \[http-nio-443-exec-32\] \[common.error.jersey.ThrowableExceptionMapper\] toResponse Uncaught exception thrown by REST service: null -- referer: [\<](https://hub.rockstargames.com/pages/viewpage.action?pageId=104273119)page_URL_removed\> \| url: /rest/watch-button/1.0/watchState/104273119 \| userName: \<user_name_remove\> java.lang.NullPointerException

Can someone help me decode this?

Some more information: the offending article has been around for months, and continued to be updated no problems after this. It wasn't deleted or moved or copied.

Any insight on this is most welcome and appreciated.

Cheers,

G


Answers:
author: Mallmann
body: Hi Graham,

There's a bug already fixed for this issue: <https://jira.atlassian.com/browse/CONF-45592>

In this case you'll need to upgrade Confluence to 5.10.0 or newer in order to fix the problem.

I hope it helps! :smile:

Eduardo


Tags: confluence-administration
What about those in the Cloud version?
Asked by ABR:

*This question is in reference to Atlassian Documentation: [Recently Updated Macro Showing a Blank Scr](https://confluence.atlassian.com/pages/viewpage.action?pageId=336756995)een. I'm on Confluence cloud while the aforementioned article relates to those on the Confluence Installation version. So kindly guide what to do in order to see the recently updated pages through the macro.*


Answers:
author: Nic Brough -Adaptavist-
body: You can't use it, so you're stuck.

comments: author: ABR
body: Thanks for your prompt answer.

But I'm not sure I understand, are you saying I can't use the Recently Updated Macro b'cos I'm on Confluence Cloud? Or some thing else?

B'cos it was working fine in another page.


author: Nic Brough -Adaptavist-
body: You asked a broken question - you implied something couldn't be done on Cloud without explaining what it was you were trying to do. So I was confirming what you'd said.

The recently updated macro is available on cloud, so it'll work. So I'm not sure why you're asking.


Tags: confluence-cloud

documentation
Identify most active Confluence users
Asked by Niek Neuij:

Howdy,

I'd like to know which users are most active on our Confluence install.

What is the best way to do that?


Answers:
author: CarolineHerzig
body: Hello @Niek Neuij,  

What do you mean with most active?   
If it is active according to the number of contributions, you could use the Contributors macro which shows the number of times each user made a contribution.

Best regards,  
Caroline

comments: author: Niek Neuij
body: Thanks @Caroline Herzig, yes, the number of contributions.

However, the contributions macro only displays per page or space. I want something that shows the top contributions for the whole of our Confluence installation. You know some way to do that?


author: Niek Neuij
body: Never mind, I put \\@all for "Space name", and it worked :smile:


author: Kevin O'Brien
body: Would you write this as an answer and accept that?


author: Tom Crespi
body: [@Niek Neuij](/t5/user/viewprofilepage/user-id/618150)'s solution didn't work for me. I placed \\@all in the Spaces field in the Contributors macro and nothing came up. What am I missing?


author: Kevin O'Brien
body: Don't include the backslash. [@Niek Neuij](/t5/user/viewprofilepage/user-id/618150) probably included because the comments will autocomplete with persons in this question.

I added my own answer hoping it will help others.


author: karen kim
body: Hi [@kbettin](/t5/user/viewprofilepage/user-id/982899) / [@Tom](/t5/user/viewprofilepage/user-id/99157) I've just tried to put @all in the Spaces field, but getting the following error message. It seems that I can only insert the macro from a page level and not all space... Do you mind sharing a screen shot of your 'Contributors Summary' macro?

Error rendering macro 'contributors-summary' : com.atlassian.confluence.search.v2.InvalidSearchException: com.atlassian.confluence.search.searchnsmarts.rest.SSSearchClientException: There was an illegal request passed to S\&S Content Search API : HTTP/1.1 400


author: Kevin O'Brien
body: To show contributors for *all* Spaces in a Confluence instance using the Contributors macro, input **@all** in the Space(s) field.

comments: author: Tom Crespi
body: Ah ha! That did it. Thanks [@Kevin O'Brien](/t5/user/viewprofilepage/user-id/1160172).


author: Aymerick Despres
body: input **[@AlL](/t5/user/viewprofilepage/user-id/856820)** in the Space(s) field does not work anymore


Tags: confluence-administration
How to change the format of the accepted numbers
Asked by Roman Joss:

*This question is in reference to Atlassian Documentation: [Chart Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=163415075)*

With the Update from Confluence 5.8.13 to 5.9.5 the Number-Recognition in the Gantt-Chart has changed.

In Version 5.8.13 we could use numbers with a Point a separator, Example: 47.5

In Version 5.9.5 this number is recognised as 475. The Point is ignored. Only with a Change of the number to 47,5 (with a comma instead of a Point) the Chart is rendered correctly.

Doas anyone know how we can Change this in the confluence-configuration? As we have a lot of such Gantt-Charts it would no be useable to Change all numbers.

Thanks a lot for help.

Roman


Answers:
author: Roman Joss
body: I have found the difference. It's the 'Global Default Language'. Here we changed from English to German (Germany). As i changed back to English again, the Chart was rendered correctly. This is now solved.

Thanks to Peter Gehev for your help.


author: Peter Geshev
body: Try changing the number format in the system settings. For more info see the [documentation](https://confluence.atlassian.com/doc/configuring-number-formats-150153.html)

comments: author: Roman Joss
body: Thanks for your hint. Our Settings are still the same (###############.##########).


Tags: chart
added parameter date/time
Asked by artafon:

Hi, I need to get fast report with date period, for example:  
select count(ji.issuenum) as "QTY", os.caller as "USER" from jiraissue ji  
join os_historystep os on ji.workflow_id = os.entry_id  
where ji.project='13000' and os.finish_date \< :min and os.finish_date \> :max and os.action_id=5  
and os.caller in (select cwdm.lower_child_name from cwd_membership cwdm where parent_id='17511')  
group by os.caller  
and I want to set date period in min and max paramets.  
Any idea to resolve? :smile:


Answers:
author: Felix Grund (Scandio)
body: Hi Artashes,

I checked this with my local MySQL JIRA database and this query works for me:

```
SELECT ID, FINISH_DATEFROM os_historystepWHERE FINISH_DATE &gt; '2016-06-12'
```

This is the output:

image2016-6-16 15:21:56.png

If I changed the query to this:

```
SELECT ID, FINISH_DATEFROM os_historystepWHERE FINISH_DATE &gt; :minAND FINISH_DATE &lt; :max
```

I supply *2015-01-01* as *min* and *2016-12-31* as *max*. The output is the same, which means it works perfectly. Am I in a wrong direction here? Or does your DB not support the \< \> operators for date strings?

Regards, Felix (Scandio)  
[](https://community.atlassian.com/t5/Confluence-questions/added-parameter-date-time/qaq-p/270970?attachment-id=7322){#link_1186be468c71e0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45837/1/image2016-6-16%2015%3A21%3A56.png){#display_1186be468c71e0_0}

comments: author: artafon
body: Felix, I'm using postgre and have nex error:

org.postgresql.util.PSQLException: ERROR: operator does not exist: timestamp with time zone \> integer Hint: No operator matches the given name and argument type(s). You might need to add explicit type casts. Position: 191 at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2182) at

screen.PNG


author: Felix Grund (Scandio)
body: Please simplify your query to troubleshoot and run it with your default Postgres tool:

```
SELECT ID, FINISH_DATEFROM os_historystepWHERE FINISH_DATE &gt; '2010-01-01'
```

Only if this works without PQ, the firsts steps in PQ should be made. This is more a Postgres issue than a PQ issue.


author: artafon
body: In your case query is done.

But I need to set period on confluence page, because I write reports, business users using it :smile:

I'll try to resolve this problem on postgre side

Thx


author: artafon
body: In Postgre, it works so:  

```
SELECT ID, FINISH_DATEFROM os_historystepWHERE finish_date &gt; CAST(:test AS date);
```

where test - is parameter


author: Felix Grund (Scandio)
body: So does this not work the same for your query?


author: artafon
body: it just still works only for postgre)
Local admin user taking a license
Asked by Mark Fisher:

I have just installed a new server copy of Confluence and connected it to Active Directory for user lookup.

Is it possible to retain an Internal Directory admin login without using up a license?

I am worried that if we have an issue with the AD directory connector we will be unable to login and resolve the issue. Plus the Directory Connector can only be edited when logged in as a local user.


Answers:
author: Mark Fisher
body: Thanks for the suggestions. :smile:

I have decided the best thing is to go back to my manager for a bigger license.


author: Nic Brough -Adaptavist-
body: You could disable the internal user if you're not using it, after making sure another account is in the "system admin" group. That would free up the "seat"


author: Vickey Lepcha
body: Might I suggest an enhanced license haha


author: Mark Fisher
body: Thanks for your help, much appreciated.

Yes, the issue is that we are tight on the number of licenses and as the internal admin uses a license it stops us from having one more person being able to use the system.

I suppose one alternative is that I use a local login rather than an AD one and that will both free up a license and provide access in the event that there is a directory lookup issue.


author: Vickey Lepcha
body: I have two admin id myself - one synced from AD and the other is created in Confluence Internal directory independent of AD


author: Vickey Lepcha
body: But I guess as an admin - you are always counted against the license


author: Vickey Lepcha
body: How about the user id that you used to create the confluence server ? That should be an internal user


Tags: confluence-administration