youngmon/atlassian-qna huggingface dataset:
Search within a Specific Folder
Asked by RamaKrishna (Ram Vakacherla) Vakacherla:

When a user search for a document in my site, I want the search criteria to be applicable for specific folder. Say, I have Model Repository as a directory and that has 100s of documents. If someone searches for a given Model by Author name, or Description or some specific keywords, search engine should only look into that folder, not across the enterprise level sites.

Is there a way it can be done?


Answers:
author: Casey Maynard
body: None of these pages seem to work.

I have a parent page with multi children and grandchildren. I am looking for a specific term \<TBD\> and would like the search results to pull up the pages that have that term.

What macro should I use? Where should place that macro? What settings should I use for that macro?


author: Davin Studer
body: Another option for you if you want to restrict the search within a space to a certain part of the page tree is to use the Page Tree Search. The macro allows you to specify the parent page to search under.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/23403iA60104891A6120E2/image-size/large?v=v2&px=999 "Capture.PNG")


author: Grigory Salnikov
body: I can't find the option to save the filter anywhere so maybe instructions are not a bad idea.


author: RamaKrishna (Ram Vakacherla) Vakacherla
body: Thanks, Manon. I'll explore Livesearch Macro feature. I'm pretty new to Confluence, my questions could be quite basic, but instead of getting lost, thought of taking help from the community and solve my teething problems quickly. Much appreciated for the quick response.

Ram


author: RamaKrishna (Ram Vakacherla) Vakacherla
body: Thanks, Greg. Can I save these search criteria and save it as a filter for the team to use? Or do i need to send instructions for the team with search criteria examlples and filters?


author: Manon Soubies-Camy
body: Hello,

In addition to [@Grigory Salnikov](/t5/user/viewprofilepage/user-id/1323725) solution, you could also use the [Livesearch Macro](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html). You'd just need to restrict the search to your Model Repository space.

Hope this helps,

- Manon


author: Grigory Salnikov
body: Hi!

Yes, it's possible:

![confl1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/23378i7F5D22C78DF9F1A0/image-size/large?v=v2&px=999 "confl1.jpg")![confl2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/23379i5A8FDF002FB6B154/image-size/large?v=v2&px=999 "confl2.jpg")There you should choose as a parent "Model Repository"
Confluence task report for tasks on a page, not those on its children
Asked by Jessica Weissman:

I need a task report to roll up tasks on a page, but not include tasks on its child pages.

Nothing in the documentation says that tasks on child pages are included, but they are.

How can I avoid this, short of moving the child pages to another parent?

We're in 6.3 if that makes any difference.

Thanks.


Answers:
author: Davin Studer
body: You could give your parent page a specific label and not the child pages. Then limit the task report macro to that label. Would that work for you?


author: Jessica Weissman
body: Probably - I forgot about that parameter.

comments: author: Jessica Weissman
body: Yes, that works. But the documentation should be changed.

It's not particularly intuitive that including a page includes its children, though I can see the arguments for either way. The documentation should say it explicitly, I think.


Tags: confluence-server

task-report-macro
i want to create child pages from my imported document but the heading option isn't working.
Asked by Amber Belongia:

I am trying to utilize the header option when I import my document, however it is only importing it as one page with no child pages


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Amber Belongia](/t5/user/viewprofilepage/user-id/1452775) ,

please take a look to the following article <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html> in order to know how to setup correctly the import of your document.

Fabio
Halting subscription but retaining space
Asked by Vineetha Menon:

Hello,

I would like to pause my Confluence subscription for an undefined period. Will doing so delete my space or would my access change to read-only?

Please advise.

Thanks,

Vineetha


Answers:
author: Nic Brough -Adaptavist-
body: If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted. So, no, you can't "pause"

comments: author: Shannon S
body: Nic is correct; we permanently delete Cloud instances after payment is past due for a month.

You can have a look at my reply on the below thread that was made recently:

* [Is it possible to temporarily suspend our Jira licensing?](https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-temporarily-suspend-our-Jira-licensing/qaq-p/806460)

Let us know if you have any questions about that!

Regards,

Shannon


author: Vineetha Menon
body: Thanks, Nic and Shannon, for your prompt responses. Appreciate it!


Tags: atlassian-support

confluence-cloud
Does Atlassian Confluence have compatibility with HL7
Asked by Anne Chute 'student':

I am trying to understand whether Confluence ECRM has built in compatibility with HL7 or not? Could you possibly respond to me at my work email Anne.Chute@Boehringer-ingelheim.com


Answers:
author: Shannon S
body: Hi Anne,

I'm not clear on what you're asking for exactly, as I am not familiar with HL7 and what you mean by Confluence ECRM.

Can you let us know what you're asking for exactly? If you're looking for information on Confluence Cloud security, you can [view our security site](https://www.atlassian.com/trust/security).

Regards,

Shannon


Tags: cloud

confluence-cloud
Browse Confluence knowledge base from customer portal
Asked by Cow Hills:

I am trying to let customers that have acces to the customer portal of Jira Service Desk to browse the knowledge base of Confluence.

We want to add manuals to Confluence on how our software operates so that the customer can always have an update manual.

Is this even possible of is it only possible to find these manuals when created a Request of enter text from the manual in the search bar?

On our current Service Desk portal (custom made) we have a page dedicated for publish t manuals.


Answers:
author: Manon Soubies-Camy
body: Hello [@Cow Hills](/t5/user/viewprofilepage/user-id/1332029) and welcome to Community!

Atlassian has a dedicated page about it: [How to give non Confluence users access to a Space](https://confluence.atlassian.com/confkb/how-to-give-non-confluence-users-access-to-a-space-779166002.html). Note that with anonymous access enabled, everyone will be able to access your manuals.

Hope this helps,

- Manon

comments: author: Cow Hills
body: Hello [@Manon Soubies-Camy](/t5/user/viewprofilepage/user-id/1215212) and thank you for you answer,

The problem with that for me is that it will be open for everyone even non customers.  
So even people that don't have our product can see the Confluence page.  
That is not a option for us.

Is there a way that only people with a Customer login have acces to the confluence page?

Thanks in advantage


author: Manon Soubies-Camy
body: As far as I know, it's not possible - your customers would need a Confluence license. JSD customers are unlicensed users to Confluence, they can only access articles through the customer portal search.


author: Jeremiah Fischer
body: I too had this question. But, what I ended up going with was nesting my articles into categories (parents) and creating a "master" page (if you will) that has a macro in it that lists a parent's child pages.

This page is discoverable in the Customer Portal (direct link available as usual).

I started with the **Page Index** macro, but ended up going more organized with nesting and using the **Children Display** macro for more control on the display.

Hope this helps.


Tags: cloud

confluence-cloud

customer-portal

jira-service-desk

portal

wiki
Atlassian Confluence v.6.9 Server requirements
Asked by Vlad Art:

Hi, I review your documentations and community, but it's still not clear for me about the Confluence v.6.9 Server requirements? What is minimum requirements?   

I will be use the platform like knowledge database (like wiki)  
Version for Server 10$ once pay. (up to 10 users, up to 150-350 pages)  


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain what you are not clear on, when you read <https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html> ?

It's not the clearest of docs, in my opinion, but it would be good to know which bits you are struggling with?


Tags: confluence-server

requirement

server
Confluence: how to select only active users from a specific group?
Asked by Sandra Meessen:

Hello, is it possible in Confluence (v5.6.4) to select only active users from a specific group? I don't have an add-on available for it.


Answers:
author: Moses Thomas
body: [@Sandra Meessen](/t5/user/viewprofilepage/user-id/1154605) Please refer to the Documentation

<https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html?_ga=2.234043230.1317066237.1527758894-1456681017.1525165608>

Best regards,

comments: author: Sandra Meessen
body: Thank you, Moses. This helps me.


author: Davin Studer
body: "select only active users from a specific group"

What are you trying to accomplish. Were are you trying to select active users?


Tags: filter

user-management
Not create Space
Asked by Anatoly Bocharov:

Whet press create space button open dialog with white windows. And in the brower console error: 'Could not load resources for space dialog'


Answers:
author: Shannon S
body: Anatoly,

Can you let me know what version of Confluence this is, if creating any type of space causes the issue, and what your Confluence server logs say when you try to create the space?

Shannon


Tags: confluence-server

server
How to use the StreamAPI in .NET?
Asked by Moon Zeus:

I have connected the StreamAPI in .NET ,

I just create a new project with WPF ,

code the "ClientCacheTest test = new ClientCacheTest();

test.TestUserStory();"

and the console output is "ESA-\>Client: {"op":"status","id":4,"statusCode":"SUCCESS","connectionClosed":false}",

then how I can get the data from it?

Please help me...Thanks a lot..


Answers:
author: Nic Brough -Adaptavist-
body: I think you need to give us a little more context. Whih StreamAPI are you using in Confluence? How have you added it? In your .Net application, what are you sending to Confluence?


Tags: confluence-server

server
Knowledge Base articles for customers without Confluence access?
Asked by H K:

Hi,

we want to link a KB to our JSD for our customers. Is it possible to link an **internal** confluence space to the JSD?  
--\> We need different spaces for different customers and there might be sensitive data that shold not be seen by other customers!

We want our customers to have **no account** and **no access** in/to our confluence.  
But we want them to be able to read articles of linked spaces **embedded in JSD**.

Is this possible?

I am a bit confused because of this article ["Guide to link Knowledge Base to JIRA Service Desk for unlicensed user"](https://confluence.atlassian.com/jirakb/guide-to-link-knowledge-base-to-jira-service-desk-for-unlicensed-user-816677228.html?_ga=2.63319471.168644785.1527748271-1428141809.1521790023 "\"Guide to link Knowledge Base to JIRA Service Desk for unlicensed user\"") because it sais "Have the same user base in both JSD \& Confluence".

Thanks in advance for replies!


Answers:
author: laralg
body: Hello HK,

I am sorry but you can't. The best solution would be having different Jira SD where each one of them is linked to a different space, if each customer only has access to that SD they would be able to see only the information of that single space linked to that portal.

You do not even need to make Requests for the customer to request in those portal just having them with the confluence page would be enoght.

Regard

comments: author: H K
body: We will use different SD projects for each customer, so it is possible to add different spaces. But the question is, can we link a space without having customer accounts in our internal confluence?


author: laralg
body: Are you using cloud or server?

For Server, you will need the customers to be in confluence, but they do not need to consume lincense. Sync them either using Jira as a database (which I recomend as it is more simple) of if you have a AD, but do not put them in confluence-users or confluence-admin.

I recomend this documentation: <https://confluence.atlassian.com/jirakb/guide-to-link-knowledge-base-to-jira-service-desk-for-unlicensed-user-816677228.html>

(The customers need to be able to reach confluence, if it is in an internal network but Jira isn't it wont work, the customers need to be able to reach it network wise)


author: H K
body: Okay thank you for your explanation :)


Tags: jira-service-desk

knowledge-base
MySQL package for Red Hat 7.4 for Confluence install.
Asked by Daljeet Singh:

What would be the MySQL package required for the Confluence install on Red Hat7.4


Answers:
author: Shankar Asam {Appfire}
body: Hi,

As per below supported platform list for confluence 6.9 - you can go with either MySQL 5.6 or MySQL 5.7 versions on RHEL 7.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

You would also need to download and deploy MySQL JBDC drivers as they are not bundled with confluence.

thanks


Tags: atlassian-support
How to Add members via group management
Asked by himanshu sardana:

Hi,

I tried to follow steps mentioned in the below link in order to add members to a group. The purpose is to have a group and then set a desired permission to that group members.

<https://confluence.atlassian.com/conf510/confluence-groups-for-administrators-829077928.html>

As per the instructions mentioned in the above link, i am able to find 'cog icon' at the left bottom corner of my page but unfortunately couldn't find 'Confluence Administration' option there.

Through another link (mentioned below), i got to know that in order to add/remove users in groups you should be a [Confluence Administrator](https://confluence.atlassian.com/conf510/global-permissions-overview-829077933.html).

<https://confluence.atlassian.com/conf510/adding-or-removing-users-in-groups-829077930.html>

I would request you to please guide how to be a [Confluence Administrator](https://confluence.atlassian.com/conf510/global-permissions-overview-829077933.html) so that i can perform the desired operations.

Thanks

Himanshu Rai


Answers:
author: Marc Jason Mutuc
body: To be a Confluence Administrator you need to be added to the correct group. If you're on LDAP or 3rd Party directory, you should contact the person who administers that. If not, your JIRA Administrator should be able to help you.
Upgrade Confluence 6.8.0
Asked by Thu Nguyen:

We are currently using Confluence server 6.0.3 and have been recommended to upgrade to 6.6.3. But we would like to upgrade to 6.8.0 as we want to have Confluence Server mobile app.

Could you please give us some advise on the upgrading ? Thanks


Answers:
author: Vickey Palzor Lepcha
body: What exactly are you interested in knowing ? You mean the process - problems - feature ?

comments: author: Thu Nguyen
body: Hi Vickey,  
I would like to know if there are any problems to upgrade from 6.0.3 to 6.8.0

Thanks


author: Vickey Palzor Lepcha
body: Well Thu - I suggest you do the following;

* Release this upgrade note for 6.8 [https://confluence.atlassian.com/doc/confluence-6-8-upgrade-notes-946014208.html](https://confluence.atlassian.com/doc/confluence-6-8-upgrade-notes-946014208.html?)
* Read the release note for 6.8 [https://confluence.atlassian.com/doc/confluence-6-8-release-notes-946014166.html](https://confluence.atlassian.com/doc/confluence-6-8-release-notes-946014166.html?)
* Do an upgrade in your Test Instance if you are not confident.
* Ensure you take proper backup - both xml and filesystem
* Ensure you know all the customization - if there are any, so that you can reapply the customization.


author: Thu Nguyen
body: Thank you for the helpful suggestions, Vickey.
Confluence Server (on prem) Upgrade
Asked by Rodger Hanson:

I have a Windows server running Confluence version 6.0.7.

Can I just run the upgrade of Confluence version 6.9.0, or do I have to run upgrade of previous version first??


Answers:
author: Nic Brough -Adaptavist-
body: You can go straight to 6.9, but before doing so, I would read all the relese notes for each version (6.1, 6.2, etc) to identify areas of change that affect you, and, of course, do a test run first!

comments: author: Rodger Hanson
body: Great, thanks.
Activer Directory Additional Fields
Asked by Gene Ushinsky:

I am trying to narrow down the scope of the AD schema settings by adding an Additional User DN and Groups DN - <https://confluence.atlassian.com/conf510/connecting-to-an-ldap-directory-829077943.html>

I have it working great in Jira but not in Confluence (we are on version 5.10). Any addition of text to one of these fields produces a System Error - Cause is listed as "Stack Trace:\[hide\]"

Has anyone seen this and maybe knows how to solve?

Thank you,


Answers:
author: Davin Studer
body: This might be related to a known Jira issue. I know it is a Jira issue, but it could affect Confluence as well if the database column length is not enough.

<https://confluence.atlassian.com/jirakb/data-truncation-due-to-data-too-long-for-column-277253600.html>

comments: author: Gene Ushinsky
body: Thanks, Davin. My strings are way shorter than 255 characters, even when combined.


author: Bart D
body: I've implemented this before and worked, just need to know the OU that you want Confluence to search. You might need a call to support if you don't see anything in the logs.

comments: author: Gene Ushinsky
body: It is supposed to work but won't accept anything in those fields. Where are the logs? Something I can see from the GUI or do I need to have server access, which I don't have.


author: Bart D
body: \<jira-home\>/log/atlassian-jira.log

Is where the logs are, I don't remember 100% but I think you can do either or. Try just doing groups and try just doing users.

What are you using for usernames?

Just the prefix, email?

I would also update your version, 5.10 is pretty old.


author: Gene Ushinsky
body: Bart,

I will see if I can get to the logs. Yes, the version is old :)

What I have in that field is this:

Base DN: OU=xx,DC=xxx,DC=xxxx,DC=xxxxx

Additional User DN: \<blank\>

Additional Groups DN: OU=zz,OU=zzz

No matter what I put in the "additional" fields I get a System Error - Cause is listed as "Stack Trace:\[hide\]"


Tags: confluence-server

server
Links in Word documents don't work when uploaded to Confluence
Asked by Julia O'Gara:

I uploaded two Word .docx documents to a page in Confluence. There are links in the first document that point to the second document that work correctly outside of Confluence, but after uploading both documents, the links no longer work. When I click the document link on the Confluence page, the document containing the links opens in the viewer but the linked text is not displayed as a link (not colored or underlined), and when I hover my cursor over the link text, the link tooltip is not displayed. The same thing happens if I right-click the document link and choose Open-- the linked text is not displayed. Is there something I need to configure in Confluence to allow the links to be active in the uploaded document? Or do I need to actually create the links in the uploaded document on the Confluence page? I'm not sure how to do that.


Answers:
author: Ravi Varma
body: Hi [@Julia O'Gara](/t5/user/viewprofilepage/user-id/1421658),

Please note that once the documents are uploaded to a Confluence page, they are attachments to that page and they have their own hyperlinks by which they can be accessed as individual files.

With regard to your question, the linking between the two files, do not apply once they are uploaded to Confluence. Confluence treats them as two different files.

The best you can do is to insert both the documents as thumbnails on the Confluence page so that you are at least aware that both the files are attached to this Confluence page.

Regards,

Ravi Varma

comments: author: Julia O'Gara
body: Thanks for the information, Ravi, I didn't realize it worked that way. That seems like an inconvenience to me because people are accustomed to using links between different kinds of documents. Thank you for the clarification, I appreciate your help!
Getting error - Sign in with Google temporarily disabled
Asked by Dina:

On my Confluence page I have a Google doc imbedded.

I am asked to login with my Google account after I do that I get this message:![image (3).png](/t5/image/serverpage/image-id/23322iC1CC039CFDFB17F1/image-size/large?v=v2&px=999 "image (3).png")


Answers:
author: Shannon S
body: Dina,

Could you confirm if your Confluence version is Cloud and if you're using the [Google Drive for Confluence](https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence?hosting=cloud&tab=overview) macro to embed?

It appears that it could be this issue:

* [CONFCLOUD-59617](https://jira.atlassian.com/browse/CONFCLOUD-59617)

If you are not the owner/author of the document, then you will see that error. There is no workaround at the moment.

Regards,

Shannon

comments: author: Craig Eastman
body: Shannon, this information you are providing here is incorrect. See the thread that you posted.


author: Shannon S
body: Hi Craig,

There doesn't appear to be any information on the original post regarding which add-on or even which Confluence version this error pertains to. Therefore I'm forced to make an educated guess with the lack of information at hand.

If you are experiencing the same issue, could you kindly let me know your Confluence version as well as which add-on you're using to embed a document?

It will also be helpful if you can provide any error messages from the server logs (in the case if you're using Confluence Server) at the time the error occurs. Please also have a look at your Developer console and let me know what you see there.

Thank you,

Shannon


Tags: atlassian-marketplace
how do i display the label for the current page
Asked by Mark Kosoglow:

I want to be able to put the labels for the page in the page property table.

Is there a way to do this without having to type it in?

In other words, can it just do it dynamically based on the labels assigned to the page?


Answers:
author: Davin Studer
body: There is no way to do this with Confluence Cloud. If you were on the server version I would say that you could do it with a user macro, but that functionality is not available with cloud. It could probably be done with an add-on written for Cloud, but I don't see any right now in the marketplace that fit what you are asking. There is a built-in content by label macro, but really what you are looking for is a label by content macro and it doesn't yet exist.


Tags: cloud

confluence-cloud