youngmon/atlassian-qna huggingface dataset:
I would like to use the free template I clicked on, please?
Asked by Rui:

I have set up an account, created everything you have asked but I cant find or use the free template I wanted.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Rui](/t5/user/viewprofilepage/user-id/5209515) ,

Did you want to use a Confluence page template? If so, when you click on the "Create" button, the new draft that opens has a side bar on the right hand side, and you can select a template to apply to the page. You'll want to do this before you start adding content to the page.

![Screenshot 2023-05-05 at 14.15.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/255485iFC7D1EE05F9A4333/image-size/large?v=v2&px=999 "Screenshot 2023-05-05 at 14.15.31.png")


author: Rui
body: It's not free?


Tags: cloud

confluence-cloud
Is there a way to share a Knowledge Base between multiple business units?
Asked by Marcus Storre:

Hey everyone,

I think we have a simple use case but I am not sure if there is a simple solution for it. We are three business units, all using the Confluence Cloud with their own Confluence site.

We want to create a shared Knowledge Base.

Creating a new site and inviting all members would be too expensive for a simple use case like that. Also cost sharing would be a complicated issue, since we are three different companies with each their own accounting.

In ideal circumstances it should appear as just another space and following requirements should be fulfilled:

* Everyone should be able to access/create/share/edit Knowledge and Best Practices.
* It should be accessible with the original Confluence Account of their organization.
* Ideally it should be searchable through the Confluence search option.

Is there any other recommended way (if any?) on setting this up with confluence?


Answers:
author: Brant Schroeder
body: [@Marcus Storre](/t5/user/viewprofilepage/user-id/4532218) Having three different instances makes it very difficult.

Here are a couple of options.

Option 1 (I know this will not work but thought I would put it out there) - Consolidate into a single instance to better control access and keep costs down.

Option 2 - Set up another instance in which you only provide very few individuals edit access. You would need premium or enterprise licensing and then you make the instance public but protect it via IP Sec so only your employees from the three units can access it.

Option 3 - Create a space in all three instances and then use this app [https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1225377/space-sync-for-confluence-copy-publish-pages-over-sites?tab=overview&hosting=cloud) to keep them all in sync. You would need to test and validate it to make sure it works.


Tags: cloud

confluence-cloud
why there is no respnse after "Agree Button" clicked?
Asked by chm:

*** ** * ** ***

*** ** * ** ***

*** ** * ** ***

![???.png](https://community.atlassian.com/t5/image/serverpage/image-id/254853i4ADB4A5047B14E53/image-size/large?v=v2&px=999 "???.png")


Answers:
author: Brant Schroeder
body: [@chm](/t5/user/viewprofilepage/user-id/5209558) Welcome to the Atlassian Community

Have you tried a different browser? What browser are you using? Does your browser have any plugins installed?

comments: author: chm
body: I tried chrome and edge, they all share the same status.

no plugins installed.


author: Brant Schroeder
body: Do you have a different device you can use? Have you tried just logging in to see if you already have an account?


author: chm
body: yes,

I tried it with mobile phone and with wifi disabled, same result.


author: chm
body: It remind me that I have an account, so this page.  
![???.png](https://community.atlassian.com/t5/image/serverpage/image-id/254853i4ADB4A5047B14E53/image-size/large?v=v2&px=999 "???.png")


author: Brant Schroeder
body: If you already have an account just login to Confluence on the main confluence page, upper right hand side. <https://www.atlassian.com/software/confluence>


Tags: cloud

confluence-cloud
I'd like to create transparency around which users have access to a page
Asked by Jake Brandspigel:

I'm an admin and control access to a few spaces. We restrict areas within spaces to a smaller group of users. I use groups to control access at the space and page level.

What I would like to accomplish is to display on the restricted page exactly who has access (including a breakout of all group members, not just the group name) to create transparency and build confidence in the selected user group that they are posting in the appropriately restricted area.

Looking at restrictions takes time, and I don't know if there is any easy way for non-admin users to see who is in a group.

Trying to create some transparency. A widget like the "children pages display" would be ideal, as this doesn't require code and is super easy to use.

Thanks for advice.


Answers:
author: Ken McClean
body: Hello:

Here's a basic Confluence user macro I put together. It lists out the users with individual permissions, and then the groups with permission and the users in the groups:

*** ** * ** ***

## @noparams  
#set($permissions = $content.permissions)

#set($userNamesArray = \[\])  
#set($groupNamesArray = \[\])

#foreach ($permission in $permissions)  
#if($permission.userSubject \&\& $permission.userSubject.name \&\& !$userNamesArray.contains($permission.userSubject.name))  
#set($unused = $userNamesArray.add($permission.userSubject.name))  
#end  
#if(!$permission.userSubject.name)  
#if(!$groupNamesArray.contains($permission.groupName))  
#set($unused = $groupNamesArray.add($permission.groupName))  
#end  
#end  
#end

<br />

\<h3\>Users With Page Access\</h3\>\<br\>  
#foreach ($userName in $userNamesArray)  
$userName\<br\>  
#end

#foreach ($groupName in $groupNamesArray)  
##Start group-loop  
\<h3\>Groups With Page Access:\<br\>  
\<b\> $groupName\</b\>\</h3\>\<br\>

#set($group = $userAccessor.getGroup($groupName))  
#set($members = $userAccessor.getMemberNames($group))

Group Members:\<br\>  
#foreach($member in $members)  
$member \<br\>  
#end

##End group-loop  
#end

*** ** * ** ***

The output on the page looks like this:  

### **Users With Page Access** {#toc-hId-2030246995}

<br />

admin

jsmith

### Groups With Page Access:
**confluence-administrators** {#toc-hId-222792532}

<br />

Group Members:  
admin  
jsmith

comments: author: Jake Brandspigel
body: Hi Ken,

Appreciate your answer. I'm a dummy and don't mess around with macros, but I guess I could try it.

I was really hoping there was a widget (like the child pages widget) available that I just hadn't found that would make this super easy.

Maybe atlassian will turn your macro into a widget for us dummies one day!

Thanks for your help.

Jake


Tags: cloud

confluence-cloud
can Trello cards be given an automatic sequence number or unique reference?
Asked by Michael Friel:

this would make searching easier


Answers:
author: Brittany Joiner
body: [@Michael Friel](/t5/user/viewprofilepage/user-id/4990848) welcome to the community! trello cards do have a unique reference - the card ID. you can find it by opening a card, and then appending \`.json\` to the end of the URL, and you'll see the JSON object with the card data, including the ID.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/207134i02866360FAF62F3E/image-size/large?v=v2&px=999 "image.png")

comments: author: Brittany Joiner
body: Also, if you don't want to go to the json object to find it, it's a [butler variable](https://support.atlassian.com/trello/docs/butler-variables/), which mean you can reference it with automation.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/207135iEE67F60F2559F51D/image-size/large?v=v2&px=999 "image.png")

So for instance, you could create a rule that whenever a card is added to the board, a comment is posted with the cardId, or a custom field is updated, or you could even append it to the name of the card if you wanted to, so basically where you'd like to quickly see this unique id in trello, you should be able to put it there! just let me know what you're looking for and I'm happy to try to help with how to set it up.


author: Malin H?ggmark
body: Hi Brittany, I just read your suggestion and think it sounds good. I am all new to Trello, so I would love to get some more hands on instructions on how to get that card id translated to a sequence number. :)
If I transfer ownership of a board to a new account does it count towards Trello free 10 board limit
Asked by Amanda Wilson:

If I transfer ownership of a board to a new account and remove the original account for the board, does the original account's workspace still then have 10 free boards? (Trello Free Tier)


Answers:
author: Brittany Joiner
body: [@Amanda Wilson](/t5/user/viewprofilepage/user-id/4990842) welcome to the community! nope, if you move it to another workspace , even if its part of the same account, it won't count towards the limit! Its just a limit of 10 per workspace. An account can have multiple workspaces! (I honestly don't even know how many i have at this point haha)
Can Trello or partner app be used to solicit on line reviews from google, bing, or yelp
Asked by Todd Ferrara:

we are a residential a contractor looking at many of the online review solicitation products to best enable our field staff to solicit reviews from our retail homeowner customers. Is there any way to implement this using Trello? Is their APIs to work with Trello and online review sites such as google, Bing, apple, yelp


Answers:
author: Nathan Smith
body: Hi [@Todd Ferrara](/t5/user/viewprofilepage/user-id/4990827)

Nathan here from Trello Support.

Trello has an API that you can use to send and receive information to and from Trello, here's a link with some more information on this and the things you can do with it - <https://developer.atlassian.com/cloud/trello/guides/rest-api/api-introduction/>

As well as this, you can also use Butler (Trello's automation tool) to send requests to other API's from the Trello side, here's a link with some information on Butler - <https://support.atlassian.com/trello/docs/butler-overview/>
Creation of an icon within the card to move to the next or previous cards
Asked by hvillas:

Hi Trello team, would it be posible to include icons of NEXT and PREVIOUS within the card to move from one card to the next or to the previous one without having to close it and selecting them. It very common on my side to work on the card sequentially so I believe it would be a good resource.


Answers:
author: Brittany Joiner
body: [@hvillas](/t5/user/viewprofilepage/user-id/4990804) welcome to the community! i prefer to use the keyboard shortcuts for this! You can use \< and \> keys to move left and right respectively, and if you use shift with those keys, it will move it to the top of the list that you move it to you! ([Here's more details](https://trello.com/shortcuts), and here's a quick demo I recorded about how to do exactly what you're describing!)

comments: author: hvillas
body: Thank you!


author: Brittany Joiner
body: [@hvillas](/t5/user/viewprofilepage/user-id/4990804) no problem! let me know if that helps or if you'd like me to explain anything more!
I have tried to enter my Vat number to pay the bill, however it says it is not recognised
Asked by mark@kiwidesignandbuild:

I have a 14 day free trial, and have tried to pay the bill, however the template will not accept my payment as it does not recognise our VAT number


Answers:
author: Alex W
body: Hey [mark@kiwidesignandbuild](/t5/user/viewprofilepage/user-id/4990671) - please raise this as a billing ticket at <https://trello.com/contact> - we don't support billing issues over the Community.
How can I make attachments more attractive?
Asked by Kendra Gresham:

Is there a way to customize the appearance of attachments, not just the name of the attachment, to make the attachments look more attractive. Right now if I attach something from Google Drive, it has the Google Drive logo. So that means that if I have 3 Drive attachments, all 3 look exactly the same, before examining the name.


Answers:
author: Brittany Joiner
body: [@Kendra Gresham](/t5/user/viewprofilepage/user-id/4990627) this doesn't customize the image, but it will get rid of the series of google drive logos! Add the Google Drive power-up to your board and it will look like this and put the attachments in a list rather than a series of icons and shortened names.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/207037iB0447374FA3DD819/image-size/large?v=v2&px=999 "image.png")

I know that's still not quite what you're looking for though with images. I actually don't really know of a way to do that. ?

comments: author: Kendra Gresham
body: Thanks!
DASHCARDS - Change permissions
Asked by IHT Jorge Morais:

Hi. I need some help. How can I change the creator of the cards, on Dashcard, or change filters if I wasn't the creator?


Answers:
author: Meghashrita Kashyap
body: Hi Jorge,

Dashcard power-up when enabled on a board allows any member on the board to add a dash card and it shows on that card who created it, but we don't have an option to change the owner of those cards.

If you want to edit the filters on the dashcards there is an option to edit and explore and when you click on it allows you to edit filters. please refer to the screenshot attached.

![Screenshot 2022-07-28 at 6.33.48 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/208361i223623C7D5019FC6/image-size/large?v=v2&px=999 "Screenshot 2022-07-28 at 6.33.48 PM.png")

Hope this helps. In case you have any queries, request you to please raise a ticket with Trello support.

Cheers,   
Meghashrita Kashyap  
Atlassian Support - Trello
How manage the total time of a single list?
Asked by Elisabetta Bentivoglio:

I would say if is it possibile to manage the total time of a single list on the board and export the report.

Thank you for your answer.


Answers:
author: Brittany Joiner
body: [@Elisabetta Bentivoglio](/t5/user/viewprofilepage/user-id/4990560) welcome to the community! Check out the Time in List power-up!

comments: author: Elisabetta Bentivoglio
body: Thank You so much! [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)


author: Brittany Joiner
body: [@Elisabetta Bentivoglio](/t5/user/viewprofilepage/user-id/4990560) no problem!
How do you use Lucid Spark Integration to enable expand view?
Asked by regina.galvez:

Hello,

I would like to understand why my confluence links, when pasted into Lucid Chart/Spark, do not display the expand option. My team enjoys how we can edit/view confluence documents without leaving Lucid Chart.

![Screen Shot 2023-05-02 at 9.55.15 AM.png](/t5/image/serverpage/image-id/254869i678F6020AED337EC/image-size/large?v=v2&px=999 "Screen Shot 2023-05-02 at 9.55.15 AM.png")![Screen Shot 2023-05-02 at 9.56.09 AM.png](/t5/image/serverpage/image-id/254870i724588D27B29D60A/image-size/large?v=v2&px=999 "Screen Shot 2023-05-02 at 9.56.09 AM.png")

Lately, my embedded links are unable to do that, and it is only displaying the Atlassian thumbnail. Any insight on how to fix this?

I have tried customer service from Lucid Spark, but no answers.


Answers:
author: Edward Vasquez
body: Is there any update on this? I have reached out to them and Lucid looks like they didn't even know they offered this service.


author: Brant Schroeder
body: [@regina.galvez](/t5/user/viewprofilepage/user-id/5209618) welcome to the Atlassian community

You will have to continue to reach out to Lucid as they support the product and will be the ones to provide an answer.


Tags: cloud

confluence-cloud
Anyone know how to connect inventory to a project mgmt. template?
Asked by Mehran Agha:

I have a board that consists of 'potential projects' 'ongoing projects' and 'completed projects' I need to somehow connect my inventory to these cards, for instance, the ongoing projects will reflect on how much inventory can be available for the potential projects. etc..


Answers:
author: Brittany Joiner
body: [@Mehran Agha](/t5/user/viewprofilepage/user-id/4990415) this sounds possible! i think i'd need more details on exactly how you want that to look before I could give more specific advice... but it sounds you could probably use something like Dashcards to show a count of cards on another board and pin that as a top card so n your project board you could see total cards in inventory (or vice versa). Is that something you'd be interested in?
Can I share a board with automation with a client (and or command libraries?)
Asked by Vanessa Montenegro:

Hi,

I want to work with a client by adding them to a project we are on.

We want to duplicate a board that I created that has automations for them for their project. Ultimately the client will be the owner of this board when our part of the project is completed.

I have been reading that if we want to copy a board for the client to use - the automations will not copy to the new duplicated board.

I have also been reading that the only way to duplicate automations to a new board easily on teams is to save commands in command libraries so you can re-add quickly. But that sharing these command libraries is only for people in your Trello Premium account.

Is this correct?

Is there a way we can share this pre-built board with automations?


Answers:
author: Mikkia Graves
body: I would love to see an answer to this from the Trello team, as I have the same question. I have not been able to find a solve for this.


author: mustafa sener _Hipporello_
body: Hi,

Instead of creating a duplicate board for each of your client, you can build a web app via Hipporello Apps powerup and share the cards with your clients.

Web applications built by Hipporello Apps no-code builder takes its data from Trello cards. You can build web forms to create/update/archive Trello cards. You can modify cards with the help of web elements like buttons, links, menu items. Please see the details on [https://www.hipporello.com](https://www.hipporello.com?). Let me know if you have any further questions!
How do I hide the flagged field in a defined way when creating an incident?
Asked by Roger romero rojas:

How to remove the flagged field?

![Screenshot_10.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/206831i565AFAB15159CBCD/image-size/large?v=v2&px=999 "Screenshot_10.jpg")

![Screenshot_8.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/206829i209EBD48F588B326/image-size/large?v=v2&px=999 "Screenshot_8.jpg")


Answers:
author: Brittany Joiner
body: [@Roger romero rojas](/t5/user/viewprofilepage/user-id/4990137) hi there! i think this might be in Jira? This is the Trello section so you might not get a lot of answers here (I'm not that familiar with Jira yet), but if you post this in the [Jira](https://community.atlassian.com/t5/Jira/ct-p/jira) section someone might be able to help you out faster over there!

comments: author: Roger romero rojas
body: Thanks!
Stop sending emails with our user's names
Asked by hawthornpublications:

Hi! Trello is using our user's first and last names when it generates invite emails. This is a bad practice as it gets caught in phishing filters:

From: Tom Jones \<invitation-do-not-reply@trello.com\>

It would be better if Trello did not impersonate users and instead sent emails from "Trello", e.g:

From: Trello \<invitation-do-not-reply@trello.com\>


Answers:
author: Brittany Joiner
body: [@hawthornpublications](/t5/user/viewprofilepage/user-id/1325093) interesting perspective! funnily enough, i've always thought it gives more credibility cause i know exactly who is inviting me and i know that person or i don't. But i can see your point about the filters.
Why on one of my computers does only one board not display cards?
Asked by cate_holeman:

All my boards display the cards on my work laptop as well as my personal laptop, both are Macs. Except for one board on my personal. Is there a setting I need to activate only on my personal laptop? Why would only one board have this issue?


Answers:
author: Andrea Crawford
body: From your description, I'm wondering if you have a filter applied on the board you don't see cards on. Look at the top of your board (toward the right) and you will see the Filter button. Does it show a number? If so, click the X to remove the filter and see all your cards.

![Screen Shot 2022-07-20 at 5.16.16 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/207138i853661CB48FE8098/image-size/large?v=v2&px=999 "Screen Shot 2022-07-20 at 5.16.16 PM.png")

Let me know if this helps.


Tags: board
Como fazer o trello enviar email para gmail de minhas tarefas e prazos?
Asked by Ana Paula Pinheiro:

Boa tarde,

Gostaria que o trello enviasse emails autom?ticos quando configurados os prazos ou tarefas a serem executadas.


Answers:
author: Christl_Email for Trello
body: Hi [@Ana Paula Pinheiro](/t5/user/viewprofilepage/user-id/4990070) ? Welcome!

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up.](https://trello.com/power-ups/5d4c0b80452f202510cce4cc)

You could set up rules for emails/notifications based on certain triggers (for example when a card is due or when a label is added etc.) with Butler Automation. See example in the screenshot below.

Check out this article for more info and examples on butler automation: [Automate anything](https://trello.com/guide/automate-anything)

![Butler example.png](https://community.atlassian.com/t5/image/serverpage/image-id/206934i4D96181F5E4D46B2/image-size/large?v=v2&px=999 "Butler example.png")

Hope that helps!
Can I hide an attachment from certain people?
Asked by Brooklyn Nichols:

I use Unito to sync a smaller board to a much larger and complex master board. I was wondering if I can hide certain attachments that I put on the master board from the smaller board?


Answers:
author: Brant Schroeder
body: [@Brooklyn Nichols](/t5/user/viewprofilepage/user-id/4990032) Welcome to the Atlassian community

If an individual has access to the board they will have access to the attachments. <https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/> I have heard of individuals password protecting their files before uploading to prevent individuals from accessing them. This all seems to go against why most teams use Trello (collaboration and transparency). I do not believe there are any power ups that provide this functionality either.


author: Brittany Joiner
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) you could use something like the Private Notes power-up and include a link to an attachment in there, but it wouldn't actually host attachments, just a place you could link to them without others seeing. You could also use something like Amazing Fields to make a custom field that only you/admins can see, but again, i don't think it would give you a file picker option to host the files, but instead just a text box that no one else could see.

When there's a process that you want one group of people to see one thing, and another group/person to see something else, I've typically found it works best to have two boards - one for you and one for the other groups, and then use Butler to sync data from the cards one way. Ie, you create the card on your main board with any "public" info you want to share, and then trigger an automation to copy the card to another board, and then create some more rules to sync any changes between the card on the OTHER board to send back those changes to your card, but not the other way around. So in that case, you could add attachments to you card, but they would not be added to the other linked card which other people could see.