youngmon/atlassian-qna huggingface dataset:
Many pages blank after making copies of 100+ pages
Asked by Heather Kahler:

I had a section of a site that was just under 200 pages. I made a copy of the whole section for a new site.

Now I'm discovering that some of the copied pages are blank. I went back to the original site and those are all blank as well. I KNOW confidently that there was content before I made the copy. There is nothing in page history. There is nothing in the site trash.

Is there anything I can do?

Is this logged as a bug somewhere?

I've lost dozens of pages of IP.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Heather Kahler](/t5/user/viewprofilepage/user-id/2694767) In this specific case your best bet would be reaching out to [Atlassian Support.](https://support.atlassian.com/) They might be able to investigate and find the root cause of this issue.

comments: author: Heather Kahler
body: Thanks!


Tags: cloud

confluence-cloud
Is Freshlime still in operation?
Asked by Kate Vrijmoet:

I have a fresh lime account and have started a new business and have been trying to reach a freshlime rep for weeks. When I schedule appointments I don't get a follow up email with a calendar invite. Emails go unanswered and the phone always goes to voicemail. Did the company go under or something? It's all so weird not to have any response in place.

Kate


Answers:
author: Brant Schroeder
body: [@Kate Vrijmoet](/t5/user/viewprofilepage/user-id/5295174) Welcome to the Atlassian community

Freshlime is not owned by Atlassian they just host their documentation in Confluence. It has not been updated since 2022 so who knows if they are still around.


Tags: unknown-hosting-type
How do I promote a child page to be a parent page in the same space?
Asked by DJ M:

How can I promote a child page to be a parent page in the same space? I dont see a option when I click the three dots next to the page and when I try to drag it that does not work either.


Answers:
author: Kurt Klinner
body: [@DJ M](/t5/user/viewprofilepage/user-id/4115042)

Assuming you have the right set of permission you either use the drag \& drop option or pick **Move**in the context menu and specify the new location

see also <https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

Cheers

Kurt


Tags: cloud

confluence-cloud
Stopping an auto generated Confluence page
Asked by Ike Perez:

I had created a Confluence page to automatically be created on a weekly basis. Now I do not need it but can't remember how I created it in the first place nor how to stop it. Thank you


Answers:
author: Brant Schroeder
body: [@Ike Perez](/t5/user/viewprofilepage/user-id/5236770) My guess is that you used Confluence automation to accomplish it <https://support.atlassian.com/confluence-cloud/docs/what-is-confluence-automation/> I would start by checking and seeing if there is an automation you can turn off.

comments: author: Brant Schroeder
body: [@Ike Perez](/t5/user/viewprofilepage/user-id/5236770) If this answer was helpful can you please accept it to help others.


Tags: cloud

confluence-cloud
Form Macro Builder application for Confluence
Asked by Alejandra Ornia Men?ndez:

Hi

I have just downloaded from Atlassian Marketplace the app [Form macro builder for Confluence++.++](https://theknotww.atlassian.net/wiki/marketplace/discover/app/com.atlassian.formbuilder)

My intent is to have the dropdown list solutions and forms solution when creating the content of a Confluence Page.

I donnot know how to use these app ([Form builder macro](https://theknotww.atlassian.net/wiki/marketplace/discover/app/com.atlassian.formbuilder)), I mean my Confluence Admin has installed it. I open a new Confluence page, insert a tittle, then I go to the + symbol where all the macros are. And here it is: the [Form builder macro](https://theknotww.atlassian.net/wiki/marketplace/discover/app/com.atlassian.formbuilder).

I select it, and the macro's box appears a message: "Please, choose an app to display in configuration". I click on the pencil to edit, it opens a menu on the right with a display to shoose an app, I click on the arrow and nothing happens: no options.

Could anyone help me?


Answers:
author: TC Wang
body: Hi, [@Alejandra Ornia Men?ndez](/t5/user/viewprofilepage/user-id/5192769) welcome to the community!  

It seems that you've successfully installed the macro but haven't created any form via the macro. Perhaps you can create a form first then add the macro to your page?   

Hope the above helps!


Tags: cloud

confluence-cloud
Confluence Spreadsheets: Data validation when inserting a new row
Asked by Gil Gordon:

Dear community,

I am trying to implement a spreadsheet in confluence and several columns should have a data validation with pre-defined choices to choose from.

I insert the data validation and mark the entire column as such.

However, when inserting a new row (for example at the top, just under the table header), this row does not have the data validation in any of the cells.

Is there a way to keep the data validation throughout the entire column when inserting a new row?

Thank you for any help regarding this matter.

Best regards,

Gil


Answers:
author: Stiltsoft support
body: Hi [@Gil Gordon](/t5/user/viewprofilepage/user-id/5295037) ,

As [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) has kindly mentioned, please clarify what app/solution you are using to create a spreadsheet in Confluence. Seems that there is no such feature out of the box.

Our company develops the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that provides the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro - you'll be able to use data validation there. Maybe you are talking about our app?

comments: author: Gil Gordon
body: Hello [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270)

we are using:

![Screenshot 2023-12-11 134214.png](https://community.atlassian.com/t5/image/serverpage/image-id/296183iFFF8ED55EE6552AA/image-size/large?v=v2&px=999 "Screenshot 2023-12-11 134214.png")

In the meantime, we have looked at different ways of accomplishing our goals, but the description in my first post still describes the issue perfectly.

We are not pasting from an Excel file.

Best regards,

Gil


author: Stiltsoft support
body: Hi [@Gil Gordon](/t5/user/viewprofilepage/user-id/5295037) ,

Indeed there is no such definition as a "table" inside the Table Spreadsheet macro, so when you add a new row to the cell range, it will be added blank (without predefined formulas and dropdowns). Unfortunately, this is it's expected behavior.

Please note that if you have questions regarding our app, it will be more effective to refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14).

Atlassian Community is more about sharing user experience and though we try to track related questions by the key words (app's name, macro names), we can miss them like we've missed your question (the macro name wasn't specified in the original post).


author: Brant Schroeder
body: [@Gil Gordon](/t5/user/viewprofilepage/user-id/5295037) Welcome to the Atlassian community

If you are copying excel and pasting into Confluence it will convert it to a table and it will not retain the data validation.


Tags: cloud

confluence-cloud

filter

table
What is the best way to store technical documentation in my personal space?
Asked by Scott.Castleberry@ceridian.com:

I would like to create technical documents, including code snippets and scripts in my personal space. I can not create additional spaces. What is the best way to accomplish this?


Answers:
author: Barbara Szczesniak
body: [Scott.Castleberry@ceridian.com](/t5/user/viewprofilepage/user-id/5294387) Welcome to the Atlassian Community1

You should be able to create pages of documentation within your personal space in the same way as any other space, with the exception (I believe) that you cannot assign a different space template. Everyone else, please correct me if I'm wrong here.

If you are completely new to creating content in Confluence and want to know about how to create pages and add the various types of content you want on them, you can start with this page: [Get started with Confluence](https://www.atlassian.com/software/confluence/resources/guides/get-started/overview#about-confluence).

comments: author: Scott.Castleberry@ceridian.com
body: Thank you for the information. The link you provided was very helpful. I think the options I was looking for are not available in Personal Spaces but I did find methods for documentation.


Tags: cloud

confluence-cloud
How do you create a file/document library?
Asked by Avinash VIJAY:

Hello,

I am trying to create a file directory for a space which will serve like a similar OneDrive functionality where you can download and upload files, but can also assign permissions on who can edit vs view to each of these libraries. Similar to how it is on SharePoint. Thoughts? I have not been able to find relevant content regarding this.

Thanks for the help


Answers:
author: Aron Gombas _Midori_
body: Confluence doesn't have dedicated support for this.

As workaround, you could simulate folders with pages (hierarchical, support restrictions, etc.) and the files with page attachments (versioned, etc.). There is also a macro that lists the attachments of a page in a file-list like interface. If your use case is relatively simple, it could work.

If you need something else, then you may want to integrate an external system specialized in file sharing to Confluence. For example, Dropbox or Google Drive or even AWS S3. There are apps for all these on the [Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=%20file%20%20share).


Tags: cloud

confluence-cloud
Customizing templates to create a space?
Asked by Sandra Zingerle:

Hi all,

for the creation of our spaces we use customized templates within a space. Doing so we need a lot of time until we created a space with all our customized templates.

Confluence provides whole templates to create a space but unfortunatly those templates can not be edited. Is there a way to create our own spacetemplate?

Thanks you!

Best regards,

Sandra


Answers:
author: Andy Gladstone
body: [@Sandra Zingerle](/t5/user/viewprofilepage/user-id/4503638) custom space templates has long been a requested feature (you can find a few tickets related to this in JAC - jira.atlassian.com) but is currently not available as an option. You can search for "space template" in JAC and upvote some of the requests, but many have been there for years and likely won't see any movement soon as it is not a highly requested feature.

Sorry it was not an affirmative YES YOU CAN response!

comments: author: Andy Gladstone
body: [@Sandra Zingerle](/t5/user/viewprofilepage/user-id/4503638) if my answer helped you, please consider marking it as accepted so others with similar issues can locate and trust it.


Tags: cloud

confluence-cloud

space

template
Confluence Search does not work properly
Asked by Elena Serdiuk:

Hello,

I faced an issue when Confluence Search does not work as expected. Even when I insert the name of the document, it suggests anything else, but not the necessary document. Yes, I know about the search by space. In the described case, it did not work as well. So, I tried to add filters - Space, Type (Page), Editor or creator (me) and it just says:

"We couldn't find any matches for your search.

Try different keywords, fewer of them, or ones that are more general."

Really? It's the name of the document that consists of 2 words. Not saying about the search by some word.

Search performance is really poor and it affects all users. I get complaints from colleagues, so this is an issue that lasts for a few years by now.

Any solution, Atlassian? Probably, it should be enhanced?


Answers:
author: Dan Breyen
body: Hi [@Elena Serdiuk](/t5/user/viewprofilepage/user-id/5294897) welcome to the community! I took a quick look at Atlassian's Jira site and found a few issues that you may be experiencing:

[CONFCLOUD-74084](https://jira.atlassian.com/browse/CONFCLOUD-74084) [CONFCLOUD-60013](https://jira.atlassian.com/browse/CONFCLOUD-60013) [CONFCLOUD-71670](https://jira.atlassian.com/browse/CONFCLOUD-71670) [CONFCLOUD-43551](https://jira.atlassian.com/browse/CONFCLOUD-43551) [CONFCLOUD-70052](https://jira.atlassian.com/browse/CONFCLOUD-70052)

There may be some others out there as well. If you see your issue, I would suggest voting for and watching it for updates.

comments: author: Elena Serdiuk
body: Thank you! I think it's not exactly my case, I will check if there are any similar cases.


Tags: cloud

confluence-cloud
Can we add profile badges?
Asked by Sharon Gilmore:

As a company, we've recently designed little badges (JPG, SVG and PNGs) which show how long a person has worked for the company. I've added them to Confluence as emojis, but we wondered whether there's a way to allow people to add them to their profiles - basically, so that when someone looks at someone else's profile, they'll be able to see how long that person has been with the company.

I know that people can set up their own personal space, and within that they can use the emojis to indicate their tenure, but is there a way to add them more directly to their profile (i.e. the page that appears when I go to <https://my-domain.atlassian.net/wiki/people/userId>)? Or even to the little box that pops up when I hover over someone's name?


Answers:
author: Rodrigo
body: Hello [@Sharon Gilmore](/t5/user/viewprofilepage/user-id/5165862),

Interesting question! Unfortunately, I don't think there is a current way to achieve this via integrated functions or third-party apps (adding that Cloud is a more restrictive environment than DC).

Besides adding the badges to the individual profiles or creating a Team Homepage to recognize your team, you could review other options in the [Marketplace.](https://marketplace.atlassian.com/)

The closest that rings a bell besides the [Trophies](https://marketplace.atlassian.com/apps/1223471/trophies-for-confluence-gamification?hosting=cloud&tab=overview) app and among [Profile](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=profile) apps is [Cosmos](https://marketplace.atlassian.com/apps/1230540/cosmos-intranet-for-confluence-free?hosting=cloud&tab=overview), which allows you to create more customized profile cards. Maybe this is helpful?

All the best  
Rodrigo


Tags: cloud

confluence-cloud
Share the template to other users in the confluence
Asked by Dabin Daniel Sundaram:

Hello Community,

I have created a template in my Confluence space and I want others to use this template to create their pages. How can I make this template accessible to others ?

If not possible, what way is there to allow such a thing in the Confluence ?

Regards,  
Dabin


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Dabin Daniel Sundaram](/t5/user/viewprofilepage/user-id/4622843) ,

Confluence site admin can create a global template that can be used by any space.

If you're not site admin, please get them to add your template, go to Settings \> Configuration \> Global Templates and Blueprints

![Global Templates and Blueprints - Confluence 2023-08-22 18-11-26.png](https://community.atlassian.com/t5/image/serverpage/image-id/276404i8DAC0749C5EC172C/image-size/large?v=v2&px=999 "Global Templates and Blueprints - Confluence 2023-08-22 18-11-26.png")


Tags: confluence-server

server
Attachments not loading
Asked by Martin:

Hello Atlassians,

we use v7.19.6 of the data center version of Confluence, and we're currently facing an annoying issue concerning attachments on sites. The behaviour is very weird, as attachments from some sites won't load as others, on newly created testing sites, do.  
Attachments can be downloaded though and it's also possible to open them up in a new tab. Just the direct display function does not work, which is true for the majority of the linked files. (PDF files, as well as images and MS Office-documents.)

It's behaving similar to the issue described here: [\[CONFSERVER-29277\] PDF files no longer open in browser, users are prompted to download. - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFSERVER-29277#:%7E:text=The%20current%20behavior%20(Confluence%20not,Confluence%20will%20not%20be%20reverted)

Security settings have been switched to 'insecure' for testing purposes, but to no avail.  
![2023-08-17 09_34_29-Edit Security Configuration - Confluence ? Mozilla Firefox.png](/t5/image/serverpage/image-id/275661i60E190BBF45B225F/image-size/large?v=v2&px=999 "2023-08-17 09_34_29-Edit Security Configuration - Confluence ? Mozilla Firefox.png")  
Can anyone suggest practical hints to solve this problem, aside from the obligatory deletion of cache etc. ?  

Thank you in advance.


Answers:
author: Chris
body: Linchpin-Events is the problem here, deactivating it prevents this issue from happening.

I?ve contacted the Seibert Media support regarding this (LTS 7.19.6/7.19.11)

KR

Chris


Tags: confluence-server

server
User was disabled, Org admin cannot restore it (no such button)
Asked by Olga Kireeva:

Hi!

One of our users was deactivated and org admin has no option to restore it.

Can anyone help?

We don't know both:

* why user was deactivated
* how to reactivate his account

P.S. I am Org Admin :)

![2023-08-17_12-47-44.png](/t5/image/serverpage/image-id/275664iDA50C0194621FB46/image-size/large?v=v2&px=999 "2023-08-17_12-47-44.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Olga Kireeva](/t5/user/viewprofilepage/user-id/5294635) welcome to the community!

To reactivate your user's account you can follow the steps mentioned in the following doc:

* [Reactivate accounts](https://support.atlassian.com/user-management/docs/deactivate-a-managed-account/#Reactivate-accounts)

You can check the [audit logs](https://www.atlassian.com/software/access/guide/organization-audit-log#how-it-works) and see why this user was disabled.

comments: author: Olga Kireeva
body: Thanks, but the doc doesn't help since I don't have a "Reactivate" button


author: Sayed Bares [ServiceRocket]
body: [@Olga Kireeva](/t5/user/viewprofilepage/user-id/5294635) was this user claimed by your organization? if not then perhaps this was deactivated by the organization who claimed the user. Hence you are unable to reactivate the user.


author: Olga Kireeva
body: As I found out, previous admin hasn't verified the domain. I guess it's the reason why I can'do anything :)


author: Olga Kireeva
body: Also I wanted to ask about Audit log. It says that Audit log is available only if you have Atlassian Access subscription. Is there any other ways to check why an acoount was disabled if we don't have this subscription?


author: Sayed Bares [ServiceRocket]
body: [@Olga Kireeva](/t5/user/viewprofilepage/user-id/5294635) I don't think you will be able to find out since the user account is being managed by another Organization. In other words, if your user email is **user1@xxx.com** then **xxx.com** is claimed and managed by another Atlassian organization and I believe they have deactivated the account. Neither you or anyone can give **user1@xxx.com** access until it is activated by the organization who claimed his account.

You can confirm if an Atlassian organization claimed the domain by going to:

1. Go to <https://admin.atlassian.com/>
2. Select your Organization
3. Go to Settings \> Domain
4. Click on "Add domain" \> paste the user's domain (eg. **xxx.com**)
5. Click on "Next"

If you get an error saying that the domain is claimed then you can be certain that the **user1@xxx.com**is deactivated by another org who claimed his domain.


Tags: cloud

confluence-administration

confluence-cloud

unknown-hosting-type

user-management
What training course covers Confluence Theming usage?
Asked by Peter Cary:

I have a client that is interested in receiving Atlassian instructor-led training on:

* Authoring in Confluence
* Theming utilization (when it is implemented)

Any suggestions for an appropriate Atlassian course(s) we can deliver?

Regards,

Peter


Answers:
author: Andy Gladstone
body: [@Peter Cary](/t5/user/viewprofilepage/user-id/3536806) some of these topics are covered by some of the current [Atlassian University](https://university.atlassian.com/student/catalog/list?search=confluence) offerings.

You may want to also look in to partnering with an Atlassian certified training partner. You can search for partners in your region or that specialize in delivering training related to Confluence in the [Atlassian Partner Directory](https://partnerdirectory.atlassian.com/).

Good luck!

comments: author: Peter Cary
body: Hi Andy,

Thaks but I was hoping to find a more definitive answer. I have been on the Atlassian University site and been drilling down into courses that may address my client's specific request (utilizing Theming). However, I found nothing that specifically calls out Theming. That is what I am after.

Thanks for your reply.

Peter


author: Andy Gladstone
body: [@Peter Cary](/t5/user/viewprofilepage/user-id/3536806) that is why I suggested the Atlassian Partners. There is no course that currently covers the subject of theming.


author: Andy Gladstone
body: [@Peter Cary](/t5/user/viewprofilepage/user-id/3536806) if my answer helped you, please consider marking it as accepted so others with similar issues can locate and trust it.


Tags: cloud
Removing white space border from PDF
Asked by Ignacio_Inchausti:

Hi Community - I'm formatting a confluence page to export to pdf for external distribution. How can I minimise (or remove) white space margins from the page to add to increase the available real estate on the page?


Answers:
author: Rodrigo
body: Hello [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602)

You can find this information in the PDF Export Documentation from Atlassian, here is the general info as well as a link straight to Margin customization.

* [Customize exports to PDF](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/)
  * [Customize page margins](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/#:~:text=size%3A%20297mm%20210mm%3B%0A%7D-,Page%20Margins,-To%20set%20all)

If you constantly create exports and need to work with this function, I can also recommend reviewing [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview), which adds a lot of useful settings and a "template" function to keep this process simple.

Hope this helps!  
Rodrigo


Tags: cloud

confluence-cloud
How can you set a condition for Trello commands?
Asked by Kallin Kehrig:

For example, things such as "Every monday do x until January 16 2024" I can't really find anything regarding this in the documentation.

Or, alternatively, is there any way to create a command that removes another command?


Answers:
author: Felipe Marques Noll
body: Hi Kalli! Welcome to the community!

I'm Felipe, nice to meet you and I hope you're doing well.

Right now, the feature set ++command to deactivate other commands++ and s++et a command to run for a period of time++ aren't available within Trello. I'll pass your interest in this on to our team for consideration.

With that said, an alternative that may fit you is the "[calendar commands](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Calendar-commands)". However, it's not possible to set a date for the command to stop running.

I hope this information helps

Felipe Noll