youngmon/atlassian-qna huggingface dataset:
HELP with unmigrated wiki markup
Asked by Lis Riba:

We're upgrading our Confluence from 3.5x to 4.3.2.

In our Dev environment, it says:
> Confluence has detected that there are 464 pages with macros that are not yet Confluence 4+ compatible."

but
> Update not required   
> You have not installed any new plugins since your last content upgrade. You do not need to run this upgrade unless you have been advised to by Atlassian Support staff.

Running the wiki migration task takes 7 seconds and doesn't update any pages.

If I look at page sources, all the unmigrated markup comes from plugins which ARE installed.

So how do I get all these pages to migrate? Do I have to install some other plugin so the system will actually LOOK at these pages?


Answers:
author: AlysonA
body: Hi Lis,

First of all, can you confirm you're experiencing issues when viewing any of the pages that Confluence reported to be using incompatible macros?.

For now, I'd suggest wipping out all of your plugins by removing the content from the following directories:

\* The _\<confluence-home\>/bundled-plugins_ folder  
\* The _\<confluence-home\>/plugin-cache_ folder  
\* The _\<confluence-home\>/plugins-osgi-cache_ folder  
\* The _\<confluence-home\>/plugins-temp_ folder  
\* The _\<confluence-home\>/bundled-plugins_language_ folder

This will remove all plugins from your instance, they will be generated again once you restart Confluence. This way we can rule out any broken plugins that might have failed to migrate its content.

Hope it helps.


author: JohnA
body: Hi Lis,

You may have the plugins installed but have you upgraded them to be compatible with the new version of Confluence you are running? This is the most likely cause because any content stored in incompatible plugins will be stored unmigrated in the macros you are seeing. So, please ensure that all your plugins are upto date and compatible with the version of Confluence you are running, then re-run the migration task again and it should resolve this issue for you.

All the best,  
John

comments: author: Lis Riba
body: The "Manage Add-ons" page doesn't list any plugins as needing updates.

(No "Available Updates" section, only "User-installed" and "System" sections.


Tags: markup

migration
Change JIRA issue status in Confluence
Asked by Pangianto Pang:

Hi All,

It is possible to change the status (advancing workflow which without screen) of a JIRA issue in Confluence?

Thank you all in advanced!


Answers:
author: JohnA
body: Hi Panguin,

I believe the easiest way to do this is to use the [Wikidsmart Connector plugins](https://marketplace.atlassian.com/plugins/com.zagile.jira.plugin.zteamworkjira), but I haven't tried configuring what you're requesting so I'm not sure of the limitations of doing it, but it seems this plugin has the functionality you require.

All the best,  
John

comments: author: Pangianto Pang
body: not sure if it can work. i will try. thanks for the response.
Does confluence have the function that let people can directed one paragreph in an article?
Asked by shijun zhong:

I mean I can just push a button like "direct" from an article's paragraph,and I can't directed other praragraphs but that paragraph..please help me\~my boss was asking me to do that demand.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, in a couple of ways. You're looking for a standard web function called "anchors"

1. All headings in Confluence pages are automatically anchors

2. There's a macro if you don't want to use headers

Have a read through <https://confluence.atlassian.com/display/DOC/Linking+to+Pages>

comments: author: shijun zhong
body: Thanks a lot for your answer, and I know the anchor function.I want to push a button(the button is beside a paragraph on the page ) and then get into the page but just show and I just can edit that paragraph(where I had just choose).as follow picture(mediawiki's function),but I don't know if confluence has this function(please see top right corner button "edit",I just want that result\~thank you again,my friend.)For your understanding,see,**every** paragraph has an "edit" button on the right corner :)

the link is <http://www.mediawiki.org/wiki/Help:Contents>

![](../../upfiles/aaa_1.png)  


author: shijun zhong
body: like this link from media wiki:

<http://www.mediawiki.org/wiki/Help:Contents>


author: shijun zhong
body: For your understanding,I put another picture,see,**every** paragraph has an "edit" button :)

![](../../upfiles/aaa.png)


author: Nic Brough -Adaptavist-
body: Ah, not quite what you asked originally - the "edit" thing wasn't mentioned.

The short answer is no - Confluence doesn't do sectional edits. For the request, see, watch and vote on <https://jira.atlassian.com/browse/CONF-5913>

See also <https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.sub-section> - there may be other plugins that add the facility, and I'm not vouching for this one specifically, beyond saying I've used it in 2.x and 3.4 and it works fine. I don't know if there's an equivalent for 4.x though


author: shijun zhong
body: well,a month after,I almost forget about this question.

Let me tell you what I do:

you can find a "sectional-edit" plugin at:

<https://marketplace.atlassian.com/plugins/confluence.extra.cipe>

It works good !

\~\~


author: shijun zhong
body: well,a month after,I almost forget about this question.

Let me tell you what I do:

you can find a "sectional-edit" plugin at:

<https://marketplace.atlassian.com/plugins/confluence.extra.cipe>

It works good !
Confluence on demand - "toggle" tree navigator button no longer available
Asked by Ed Schriger:

Before the OnDemand upgrade in October, there was an icon on any Confluence page with a tree view that allowed you to toggle the tree view panel off and on.

That icon is no longer available.

Is it located somewhere else or is that functionality gone all together?


Answers:
author: Ed Schriger
body: Yay IT'S BACK!


author: Bob Swift (personal)
body: [AOD-6095](https://jira.atlassian.com/browse/AOD-6095)


author: Harry Chan
body: It's a known bug that will be fixed. It's "hidden". It's actually there. Use the keyboard shortcut "\[" for now.


Tags: cloud

treeview
Greenhopper: Moving an issue to the Done column leaves the Resolution as Unresolved
Asked by Cailin Nelson:

In Greenhopper, moving an issue to the Done column leaves the Resolution as Unresolved (although the Status moves to Resolved). This seems to mess up various other JIRA counts (for example, the basic "Number of Unresolved Issues" in a Version).

How can I tell Greenhopper to set the Resolution to Fixed when the issue is moved from In Progress to Done?


Answers:
author: Jon Sword
body: Hi Cailin,

I suspect this is a problem with your workflow, not Greenhopper. There is a native JIRA field called Resolution which is seperate from the status. You need to set the Resolution field as a transition post function when you move from an open status to a resolved or closed status.

Review this document:  
https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-postfunctions  
Specifically look for the section titled:  
**Example: Using a post function to set the 'Resolution' field**

You might also want to ensure that the resolution is cleared if an issue is re-opened.


Tags: cloud

jira-software-cloud
Google images used in Confluence spaces
Asked by Shreena Patel:

Hi there,

In my confluence spaces, I copy + paste some of my images from my Google drive onto my pages. They stay for a while and then disappear after a few hours (not recognised-has a cross through it-see screenshot),

![](../../../upfiles/nopicimage.PNG)

so I have to keep readding them again-which is a nuisance. Is this meant to happen? Images I attach as an image stay on the page since it is attached to the page. If it isn't meant to work why does my google image stay for a while and then go away (using this copy + paste image process)?

Your support would be much appreciated.

Cheers,

Shreena


Answers:
author: Felipe Cuozzo
body: Hi Shreena,

Are you inserting a link to your image or are you attaching the image to the page, I ask that because if you're only linking to your Google Drive and the images are not public once your session with Google expires your Browser won't be able to load the linked images, you can try logging onto Google again and refresh the page in Confluence to see if that solves the broken links.

Another option is to use this: <http://www.atlassian.com/google-apps/> although you have to have a valid Google Apps Account that is different from a normal Google Personal account.

Please feel free also to open a Support Ticket at <https://support.atlassian.com> if you have trouble setting up the integration.

Best Regards,  
Felipe Cuozzo  
OnDemand Team

comments: author: Shreena Patel
body: I am using google images from my google drive (i.e. copy and paste into Confluence) which are shared i.e. Anyone with the link can view (even tried making them public). They show up when I insert them but after that they don't get displayed.


author: LucasA
body: Hello,

Are you using GApps integration? This may solve this issue.

Cheers,

Lucas Lima

Atlassian Support

comments: author: Shreena Patel
body: Im using JIRA \& Confluence OnDemand, how do I do this?


Tags: cloud

confluence-cloud
time Format
Asked by Alexander Theiss:

How do I switch from english time (8pm) to euopean time (20:00)


Answers:
author: Norman Abramovitz
body: <https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats>

comments: author: Alexander Theiss
body: I was able to change time format in confluence, thanks!

Only team calendar is still in the old format. Do you know where to change time format for team calender?


author: Norman Abramovitz
body: [https://confluence.atlassian.com/display/TEAMCAL/Team+Calendars+FAQ#TeamCalendarsFAQ-CanIchangethedate/timeformat(E.g.mm/ddordd/mm](https://confluence.atlassian.com/display/TEAMCAL/Team+Calendars+FAQ#TeamCalendarsFAQ-CanIchangethedate/timeformat%28E.g.mm/ddordd/mm))


author: Alexander Theiss
body: I reported this issue to atlassian as possible bug


author: Alexander Theiss
body: reported as bug to atlassian


author: Alexander Theiss
body: as I understand it according to this entry the team calenders follows the language and time format setting in the general setting in the admin page. confluence works now with germa time format and german language.

While making an new event in team calendars the time format is germa. When you look at the new event in team calender the time format is american

comments: author: Norman Abramovitz
body: What is your personal language and timezone set to?

<https://confluence.atlassian.com/display/DOC/Editing+User+Settings>

What are your browser setting since confluence can use those as well.

<https://confluence.atlassian.com/display/DOC/Editing+User+Settings#EditingUserSettings-language>

Many times the language setting determines the localization which include dates and times formats.


author: Norman Abramovitz
body: It might be a bug a in Team Calendars

<https://jira.atlassian.com/browse/TEAMCAL-117>


author: Norman Abramovitz
body: It is on the lookand feel page.

<https://confluence.atlassian.com/display/AOD/Customising+the+Look+and+Feel>

comments: author: Alexander Theiss
body: I am working only with confluence and without Jira

Loog in the gerenral settings of confluence in time and date format,

didn t find the place to change it


author: Norman Abramovitz
body: Either you forgot hit the edit button or your user does not have permissions to change the formats.


Tags: cloud

confluence-cloud
Tried to upgrade confluence from 4.03 to 4.3.2 Now site is down.
Asked by Jesse Kemp:

logo System Error

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our knowledge base for a solution.

If you would like to receive support from Atlassian's support team, ask your Confluence administrator to create a support issue on Atlassian's support system with the following information:

a description of your problem and what you were doing at the time it occurred

a copy of the error and system information found below

a copy of the application logs (if possible).

Your Confluence administrator can use the support request form to create a support ticket which will include this information.

We will respond as promptly as possible.

Thank you!

Return to site homepage...

Cause

com.atlassian.spring.container.ComponentNotFoundException: Failed to find component: No bean named 'translationModeManager' is defined

at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:79)

caused by: org.springframework.beans.factory.NoSuchBeanDefinitionException: No bean named 'translationModeManager' is defined

at org.springframework.beans.factory.support.DefaultListableBeanFactory.getBeanDefinition(DefaultListableBeanFactory.java:387)


Answers:
author: Septa Cahyadiputra
body: Hi there,

In order to narrow down the root cause of your issue further, you would need to review your Confluence logs which is located in \<Conf_HOME_Dir\>/logs/atlassian-confluence.log.

For troubleshooting purposes, you could also try the following steps on your staging environment for your upgrade test.

1. Shutdown Confluence
2. Revert database and home directory to pre-upgrade state
3. Remove the following directories
   * \<tt\>\<confluence-home\>/bundled-plugins\</tt\>
   * \<tt\>\<confluence-home\>/plugins-cache\</tt\>
   * \<tt\>\<confluence-home\>/plugins-osgi-cache\</tt\>
   * \<tt\>\<confluence-home\>/plugins-temp\</tt\>
4. Rename your\<tt\>atlassian-confluence.log\</tt\>which is located in\<tt\>\<confluence-home/logs/\</tt\>
5. Restart Confluence upgrade process

To avoid any issue on your production instance during the upgrade process, we highly recommend you to create a cloned instance. Hope it helps.

Cheers,  
Septa Cahyadiputra


Tags: error

upgrade
Customise Confluence Page Not Found page
Asked by QBT Consulting:

Hi,

How can we customise the content displayed on the Page Not Found page in Confluence 4.3.2? We would like to add a paragraph of our own and a link.


Answers:
author: Norman Abramovitz
body: I am not very familar with Confluence, but if altassian programming style holds true, look for a file named

\*404\*.\*. It might be a jsp file or a vm file. You might be able to tell by looking at the url when a page not found error occurs. There might also be a file with the word "\*error\* in its base file name. Try adding your text and link to either file. I would suspect it should be the 404 file though. You might need to restart Confluence and flush your browser cache.

Please be aware whenever Confluence is upgraded, these changes will need to be reapplied.

If you want to modify existing text, you might be able to do it through updating your language pack.

comments: author: QBT Consulting
body: Thanks,

Found \<confluence-install\>/confluence/404.vm, which uses the velocity template language.


author: QBT Consulting
body: Sorry - just updated to make mention that it is Confluence (v4.3.2)


author: Norman Abramovitz
body: Which product do you want to do this for?


author: Marko Turic
body: Hi

<br />

Is there a way to change the Confluence 404 file to display data about the page name, space key, and the space administrator who can be contacted to get access to the page?

I am currently looking for solutions using ScriptRunner with an event listener.

comments: author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No. You can't do it on most systems that have any form of security awareness.

There are two cases:

* The page does not exist at all: you should get an error message to say "page not there"
* The page does exist, but you have no permission to see it: you should get an error message to say "page not there", because your site owner probably does not want to leak the information that there is a page there, let alone the site and owner


author: Marko Turic
body: Thank you for your answer.  
Is there any diference betwen page does not exist at all and you have no permission to see it.  

we need some way for user to contact admin to get premition


Tags: addon-com.keplerrominfo.jira.plugins.jjupin

error

fisheye-crucible-administration

sub-task

svn

user-macro
Can Add=>Attachment (but not Insert=>Attachment) be disabled?
Asked by Olin Sibert:

We'd like to make sure that users edit the explanatory text on a page when they attach a new file. Is it possible to remove the **Add=\>Attachment** option from the main menu, while still retaining the editor's **Insert=\>Attachment** function?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Javascript hack?

Browse to Confluence Admin \> Look \& Feel \> Custom HTML

Add this to at the end of the HEAD:

```
&lt;script&gt;  AJS.toInit(function(){    AJS.$('#add-attachment-link').hide();  });&lt;/script&gt;
```
Jiras thru Confluence. Display Control Setup
Asked by KP11:

Hello,

Is there anyone who has used Confleunce as outlined below? If so any problems or issues?

Any special setup required for Plug-ins or security for Jira to Conffluence?

Any way to have better display control of jiras through confluence?

Confluence as Knowledge base (internal)

? Confluence as Knowledge base (external)

? Confluence as User Documentation development (internal)

? Confluence as User and Release Documentation development (internal/external)


Answers:
author: AlysonA
body: Hi Ken,

I see no problems in using Confluence based on the options you presented. There isn't any known issues or setup required for plugins.

As for displaying jira issues, the process is the same for all options.

Cheers
confluence 4.2 missing toggle full screen and toggle context menu?
Asked by Theresa Adams:

I can't seem to find these, I tried using the keyboard shortcut ctl/shift/f. that didn't work either.

Are they gone?

with the context menu toggled, I could right click a spell checker, or insert a table row. Is there a repacement for that?

and full screen is just so nice.


Answers:
author: LuizA
body: Hello Theresa,

To better analyze this behaviour I would like to suggest you to raise a support ticket at our [Support.atlassian.com](http://Support.atlassian.com), so one of our Engineers will be able to provide you a better assistance with this question and help you.

Best Regards,

LJ.
Where are favorite pages stored in the database?
Asked by ITops123:

I'm trying to run a sql query on what pages people have favorited.

Where does this information live in the Confluence database?


Answers:
author: Mallmann
body: Hey,

Just to update this topic in case anyone have the same question, I created a query for this:

```
SELECT s.spacename, um.usernameFROM spaces s INNER JOIN content_label cl ON s.spacedescid = cl.contentidINNER JOIN user_mapping um ON cl.owner = um.user_keyINNER JOIN label l ON cl.labelid = l.labelid AND l.name = 'favourite';
```

Hope it helps :)

Best regards,

Eduardo Mallmann

Atlassian Support


author: ITops123
body: I figured out the answer for myself.

Favorite pages are treated as labels. You can apply the "favourite" label (not the spelling) to a page. So you can see what pages have been favorited by looking up the favourite labelid in the *label* table, then joining it to the *content_label* table to figure out what content has the labelid applied to it.

In order to get a table showing you the title of the page and who favorited it, you'd have to join the content table to the join above.


author: Arya Banerjee
body: Also, is there a way to get information on favorites from Confluence Home directory?

Regards,

Arya


author: Arya Banerjee
body: Hi,

The above query fetches the spaces. Could you please help me in pointing out the pages along with the spaces marked as favorite from database?

Regards,

Arya


Tags: database

favourite
Document Security - read-only, no download
Asked by Greg Della-Croce:

We have a site on our system that needs to be able to let the owner post documents for others to read, but not be able to download them from the site. I am wondering how to set this sort of security on documents for this one site.

Greg


Answers:
author: JohnA
body: Hi Greg,

To prevent attachment downloads you will need to [edit the velocity files](https://confluence.atlassian.com/display/DOC/Customising+Site+and+Space+Layouts) in your \<Confluence_Install_Directory\> as described in this document: <https://confluence.atlassian.com/pages/viewpage.action?pageId=215484007>

You should only do this if you know what you're doing, you have thoroughly tested it and you have understood that you will need to rollback the customisation for upgrades, (and reapply it again afterwards), but I believe this is your best solution.

However, this solution disables downloading of attachments for everyone, admins included, so you would need to work out a way of accessing the files from the file system as they will be unavailable from the application. One solution for that would be to only apply the customisation to one Space and then move the pages to a new Space that the users cannot access, as this would allow you to still download the attachments from the application, (presumably a preferrable solution).

All the best,  
John


author: Nic Brough -Adaptavist-
body: That's actually totally impossible.

When your browser displays the content of a file, then it's downloaded it. There's no such thing as "read without downloading". There are tricks to obscure things and make it more difficult (e.g. displaying files as images, or providing them in locked formats), but there's no useful way to stop someone who is determined from getting a copy of what you've posted.

comments: author: David Toussaint _Communardo_
body: well put :)


author: Greg Della-Croce
body: Thanks, I know that ther is no 100% way to stop it, but I do want to make it difficult for people to do for this page.


Tags: document-management

security