youngmon/atlassian-qna huggingface dataset:
How can I delete a board created by a member that's no longer active?
Asked by Antonio Rivera:

I'm on the Free platform and am limited to 10 boards. I've closed down most of the boards I no longer use but can't close some that were created by members that are no longer employees of our company. How can delete these so they don't count against my 10 boards? Thank you.


Answers:
author: Antonio Panea
body: Hi [@Antonio Rivera](/t5/user/viewprofilepage/user-id/3840196) ,

Toni here to give you a hand. What you can do is change the board from the team they belong to personal one so at least they will disappear as Board inside your Team.

Give a try and let me know if it helps!

Cheers

comments: author: Antonio Rivera
body: I cannot do this anymore as these are boards they created while they were employees of my company. I made the mistake of leaving the boards thinking that it would close the board since there are no longer any members except the owner that created the board whom I have already deleted as a member of the team.

Now, I can't even enter these boards. I just know they exist because I see PRIVATE BOARD on my Team's boards and its counting against my allowable free boards. The owners of these boards are no longer part of the company and have long since left.

I tried reinstating their email accounts; thinking I could log back in to Trello using that and killing the boards from there. But Google won't let me log in without verifying via 2-factor authentication.

These boards are now orphans. No members and no owner. I'd like to delete them.

Thanks in advance.


author: Antonio Panea
body: Hi [@Antonio Rivera](/t5/user/viewprofilepage/user-id/3840196)

I am sorry to see my answer didn't help you.

Maybe what you can do is create another team, add your currently team members and change all the boards you are using to the new team. Then you have the same team than before but fresh new in boards!when finish you can eliminate the old team and that is all.

I know is not the nicest solution but I think It will work!

Cheers


author: Antonio Rivera
body: This did the trick. Thank you.
We have a post with no restriction, but seems like some user can not edit it
Asked by Jacques Dub?:

The post is no restriction, but when someone is trying to edit it, got the following message

You're not allowed to change these restrictions, It's either due to edit restriction on the page or permissions setting this space

what to do next ?


Answers:
author: Kishan Sharma
body: Hi [@Jacques Dub?](/t5/user/viewprofilepage/user-id/4628922) Welcome to the Atlassian Community!!!

Supplementing to Fabian's answer, you should specifically check if the users have add/remove "Restrictions" permissions in the space. Hope that helps.


author: Fabian Lim
body: Hi [@Jacques Dub?](/t5/user/viewprofilepage/user-id/4628922)

Check in the space permissions whether the user has access to edit pages.

Link: <https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

Most likely there are no restricitions in the page, but the user has no access to edit any pages.
Archiving a not completed due date card
Asked by renee:

We are starting to use Corello in conjunction with Trello. In Trello - we have cards with due dates - some of our employees do not have automation (yet) that would mark the card as "complete" when moved to a certain list such as done or they are not manually marking the card as "complete." If the card with a still open due date is archived - does it automatically mark off as complete so it will not show up in Corello as "Slow Cards"?


Answers:
author: Ryan
body: Hi Renee,

When you archive a card it doesn't automatically mark the due date as complete. I'm not familiar enough with Corello to say whether this would still show up as one of your "Slow Cards" - this is something that you could definitely check with Corello though.

Alternatively, if you want your employees to use the same workflow, you could ask them only to mark the card as complete, and then based on this set up Butler rules about which list the card should move to or whether it should be archived.

Enjoy the rest of your week!

Ryan

comments: author: renee
body: Thank you Ryan for your quick reply!!! :)
Header links not working
Asked by Lisa Nanoff:

Hello!

I regularly create a "table of contents" at the beginning of a lengthy Confluence article. In it, I link header sections so the reader can quickly jump to the section they desire.

It usually works fine for a few weeks after which when you click on the link, the entire article page refreshes and you are not redirected to the desired section.

Has anyone else encountered this and would know what may have gone wrong?

Thanks!


Answers:
author: Fabian Lim
body: Hi [@Lisa Nanoff](/t5/user/viewprofilepage/user-id/4542429)

I would check the formatting in the headings and ensure they didn't change.

Regards

comments: author: Lisa Nanoff
body: Interesting, thanks Fabian! Does this mean that whenever I update a title (size, text, etc.), its link will also need to be updated?


Tags: cloud

confluence-cloud
SharePoint connector | Loading SharePoint List failed
Asked by tpimpao:

Hi,

I'm getting a http 400 while testing SharePoint conector configuration for on-Prem. It is on Load List step.

Erro below:

![image.png](/t5/image/serverpage/image-id/168573i976AA3F9E35F3D21/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/168576iA6012EFC8FA58EC8/image-size/large?v=v2&px=999 "image.png")

in the browser console:

miss configuration found: spo.load.list subKey: request.failed hint: 400 error

and the output from SharePoint API

{"error":{"code":"-1, Microsoft.SharePoint.Client.InvalidClientQueryException","message":{"lang":"en-US","value":"The expression \\"Web/Lists(guid'{274bda92-e8ef-4dc0-8deb-deb74b91b10e}')\\" is not valid."}}}

Any ideia?

Thanks!


Answers:
author: Almuth Boehme [Communardo]
body: Hi there,

I am part of the Communardo support team for the SharePoint Connector for Confluence and we are happy to look into your issue.

We offer some possible solutions for configuration test errors in our [knowledge base article](https://communardo.atlassian.net/wiki/spaces/KB/pages/27687328/Evaluate+and+resolve+Confluence+configuration+test+results+SharePoint+on-premise):

**For "Load List" or "Load Document"**

This problem could be caused by one of the following:

1. Inappropriate firewall settings
2. The user currently logged in in SharePoint does not have sufficient permissions. The user needs to have at least read permission to at least one list respectively document.

**We suggest to check firewall settings and permissions of the currently logged in user in SharePoint.**

However, these things can be difficult to troubleshoot without all the background info. We we would love to have a closer look. To raise a support request, please use our customer portal: <https://jira.communardo.de/servicedesk/customer/portal/2>

We are looking forward to hearing from you!

Best

Almuth

Communardo Support

comments: author: tpimpao
body: Hi Almuth,

Thanks for your reply, i just open a request support.

Tiago Pimp?o


Tags: confluence-server

server

sharepoint
Gliffy diagram is not visible in Confluence
Asked by Frode Skoknes:

I have an issue with a Gliffy diagram not showing in Confluence. In edit mode it's visible but when pressing "save" and going back to Confluence it takes 2 seconds and it's gone on the page. When moving the mouse over the image area an image icon can be seen but the diagram is not visible. Other diagrams on the same page are visible.

Selecting "Full mode" in confluence will display the diagram.

I've looked on some older cases where the same issue has been discussed and where the fix has been to move the diagram to the upper left corner but it does not fix my issue.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Frode!  

I'm sorry you're having a hard time with Gliffy. Would you mind sending a screenshot or two to our support team at support@gliffy.com?

Thanks!  

Samie

comments: author: Frode Lauka Skoknes
body: Sure I will, sent a printscreen now.

Frode


author: Samie Kaufman - Your Gal at Gliffy
body: Thank you so much --- that will be super helpful!


author: Philip Stander
body: Any news on this? I have the same issue and it is very annoying.


author: Frode Lauka Skoknes
body: Sorry, forgot to add the workaround. So, Confluence is working on a fix but in the meantime the following workaround can be used (it worked for me) -\>

"To workaround this problem you will need to disable the HTML5 Viewer on this diagram. To do this you will need to put the Confluence page in edit mode \> select the diagram \> select More from the toolbar that displayed when you selected the diagram \> Uncheck the Interactive HTML5 Viewer box \> Click Update \> Click Update on Confluence page."  


Tags: cloud

confluence-cloud

diagram

gliffy
How to delete backups
Asked by Dzmitry Zhyvatniuk:

How to delete backups from local server


Answers:
author: Dzmitry Zhyvatniuk
body: In other words, creating a backup makes Confluence its own resources, and maintaining order in the system is the work of a system administrator.  
I agree cron is not difficult and a good solution.

comments: author: Kishan Sharma
body: That's right [@Dzmitry Zhyvatniuk](/t5/user/viewprofilepage/user-id/3997589) :)


author: Kishan Sharma
body: Hi [@Dzmitry Zhyvatniuk](/t5/user/viewprofilepage/user-id/3997589) Supplementing to [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390) 's answer, if you need to automatically delete the backups, you will have to write a custom script and setup a cron job which will run every day at a scheduled time and delete backups older than a week.


author: Tansu Akdeniz
body: Hi [@Dzmitry Zhyvatniuk](/t5/user/viewprofilepage/user-id/3997589)

Backups are stored in server home directory. Delete them from here:

\<home-directory\>/backups\>

comments: author: Dzmitry Zhyvatniuk
body: Yes, thanks :) but how to delete automatically and leave only for the last week?


Tags: confluence-server

server
Remove default space watch for new users via API
Asked by Tim Lange:

Hello,

my goal is to remove the default space watch of newly created users.

so i managed to get space watchers and their affiliated account id by requesting:

GET /wiki/rest/api/space/SPACEKEY/watch

Followed by:

DELETE /wiki/rest/api/user/watch/space/SPACEKEY?accountid=ACCOUNTID

i'm getting status code 204 which is a sucess by documentation, but the user is not deleted from space watches.  

Am i getting something wrong here? Is this a bug?


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@t.lange](/t5/user/viewprofilepage/user-id/4628297)

welcome to the Atlassian Community.

Your requests look quite fine, I've just spotted one difference, comparing it to the [documentation](https://developer.atlassian.com/cloud/confluence/rest/api-group-content-watches/#api-wiki-rest-api-user-watch-space-spacekey-delete) in the **accountId** parameter. The I is uppercase - depending on the implementation of the API, that might be the solution.

Cheers,  
Matthias

PS: I'm replying from mobile currently, otherwise I'd check myself.

comments: author: Darryl Lee
body: Ooof, nevermind my overly long post. [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) nailed it - it's the capital I. Doh.

Um, CLI is still a handy tool though. :-}


author: Tim Lange
body: Thanks both of you!

It worked out fine with capital "I" in the request.


author: Darryl Lee
body: Whoops. Replied in the wrong question:  

So I cheated and used Bob Swift's excellent Command-Line client. I think your issue is that you need add **latest** as part of the URL:
> DELETE /wiki/rest/api/**latest/**user/watch/space/SPACEKEY?accountid=ACCOUNTID

When I used its [removeWatch](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/1068404561/removeWatch) command with verbose (-v) enabled, I saw this:

```
% acli wiki -v --action removeWatch --space HELP --userId ACCOUNTID
```

> URL requested: [https://MYSITE.atlassian.net/wiki/rest/api/latest/user/watch/space/HELP?accountId=ACCOUNTID](https://mysite.atlassian.net/wiki/rest/api/latest/user/watch/space/HELP?accountId=ACCOUNTID)  
> Request type: DELETE  
> Content type: application/json; charset=utf-8  
> Response code: 204, message: No Content, url: [https://MYSITE.atlassian.net/wiki/rest/api/latest/user/watch/space/HELP?accountId=ACCOUNTID](https://mysite.atlassian.net/wiki/rest/api/latest/user/watch/space/HELP?accountId=ACCOUNTID)

When I tried to replicate this using the **renderRequest** command (because I hate dealing with authentication tokens), the key thing to make it work was getting the Content type correct:
> % acli wiki -v --action renderRequest --type "JSON" --requestType DELETE --request 'rest/api/latest/user/watch/space/HELP?accountId=ACCOUNTID'


Tags: api

cloud

confluence-cloud

rest-api

space

watch
Pi?ces ? t?l?charger cahier de textes
Asked by Professeurs:

Depuis hier, alors que tout fonctionnait bien jusqu'alors, je ne parviens plus ? t?l?charger les pi?ces jointes dans le cahier de textes. Avant m?me de s?lectionner mon doc, j'ai le sablier qui mouline et je ne peux plus rien faire.


Answers:
author: Dave Liao
body: [@Professeurs](/t5/user/viewprofilepage/user-id/3840042) - Etes-vous sur le bon website? ?

Ce site (Atlassian Community) est destin? ? Trello (trello.com).


Tags: language-fr
What is the use of Custom UI in confluence/
Asked by BAVITHRA R:

"<https://developer.atlassian.com/platform/forge/custom-UI>" can i create buttons and dropdowns using custom UI?


Answers:
author: Darryl Lee
body: That page (well, with this corrected URL: <https://developer.atlassian.com/platform/forge/custom-ui/>) is part of Atlassian's documentation for developers of applications for Confluence Cloud using Forge.

Here's details on that: <https://developer.atlassian.com/platform/forge/>

And more generally about application development: <https://developer.atlassian.com/developer-guide/cloud-development-platform-overview/>

So... as an end-user (or administrator), this won't help you create buttons or drop-downs.

Hope this clears things up.


Tags: cloud

confluence-cloud
Is there any way for creating buttons, dropdowns inside a existing page in confluence ?
Asked by BAVITHRA R:

I want to create buttons, dropdowns inside a existing page in confluence without using macros and templates, Is this possible? If possible means how to do?


Answers:
author: Matthias Gaiser _K15t_
body: I can second what [@bill_bailey](/t5/user/viewprofilepage/user-id/4421243) said, the only other option I can think of is to develop your own extension for Confluence. If you don't shy away from some code, I recommend to check out [Atlassian Forge](https://developer.atlassian.com/platform/forge/).

Cheers,  
Matthias

PS: [@Darryl Lee](/t5/user/viewprofilepage/user-id/1365322) was pointing you to the same direction on [your other question](https://community.atlassian.com/t5/Confluence-questions/What-is-the-use-of-Custom-UI-in-confluence/qaq-p/1857454).


author: bill_bailey
body: Since you are on Cloud, I cannot think of a way. Even if you were on server, you probably need to create a user macro.


Tags: cloud

confluence-cloud
Confluence had problems starting up
Asked by Irfan Marikanive:

-- referer: <http://10.10.10.32:8090/> \| url: /johnson/data \| traceId: 007dee658f722a03  
2021-11-09 18:43:03,039 ERROR \[http-nio-8090-exec-4\] \[atlassian.confluence.util.AbstractBootstrapHotSwappingFilter\] doFilter Could not get swap target filter  
-- referer: <http://10.10.10.32:8090/> \| url: /johnson/data \| traceId: 00eed54776fe43b5


Answers:
author: Grigory Salnikov
body: Hi [@Irfan Marikanive](/t5/user/viewprofilepage/user-id/4575456)

Please refer to the similar question here:

[Faile to startup confluence after upgrade](https://community.atlassian.com/t5/Confluence-questions/Faile-to-startup-confluence-after-upgrade/qaq-p/849586)

Is the situation similar?


Tags: confluence-server

server
Buenos d?as, ser?a posible exportar tableros a otro formato para archivarlos? Gracias
Asked by Mireia:

Buenos d?as, mi pregunta es si, a trav?s de alg?n herramienta o aplicaci?n especial, podr?a exportar mis tableros a pdf u otro formato para liberar espacio y tener archivadas las tareas realizadas en dicho tablero. Muchas gracias!


Answers:
author: Antonio Panea
body: Muy buenas [@Mireia](/t5/user/viewprofilepage/user-id/3816498) ,

para exportar en un formato CSV tendr?s que pasar al plan Business. Con el gratuito solo puedes exportar en Json. Ambos formatos est?n lejos de ser un PDF.

Si quieres que al terminar una tarea se te convierta en un pdf podr?amos ver de hacer una peque?a automatizaci?n a medida. Me puedes contactar aqu?: tonypanea@gmail.com y lo comentamos.

Muchas gracias

Saludos
How to allow the user to complete additional fields in Confiforms calendar view existing entry
Asked by JN:

Hi,

I have a confiforms form that outputs to a Calendar view. I'm looking for some guidance on the best method to use to allow a user to complete additional fields from the form (that weren't completed or selected before the save).

I'd like to be able to click on an entry on a given date and when the form is presented with the data that was completed to also allow the user to complete any missing elements and for that to be saved.

Thanks  
Jon


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You can set up CalendarView to be in "Dialog" as "Body placement"

Something like this <http://recordit.co/ATHLi3I1Nr>

Alex

comments: author: JN
body: Hi Alex,

That looks great, let me have a play with what you've suggested and I'll come back to you if I have any further questions.

Thanks

J


Tags: calendar

confiforms

confluence-server

server
How can I find how many cards have been created at board and column level?
Asked by simon bagel:

hi, how can I find how many cards have been created at board and column level?


Answers:
author: Antonio Panea
body: Hi [@simon bagel](/t5/user/viewprofilepage/user-id/1501269) ,

how are you doing? Toni here to give you a hand.

Please can you explain in detail what do you want to get and what is the purpose of that? Is just to give you a better idea to get the perfect solution for you.

Thanks

Cheers

comments: author: simon bagel
body: thanks. just good to know to measure output - for example, we raised 100 cards within the board in the last month. thanks


author: Antonio Panea
body: Hi [@simon bagel](/t5/user/viewprofilepage/user-id/1501269) ,

so maybe [Crmble](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble) Power-Up could work for you because it is giving you reports.

Otherwise what you can do is create a database with Zapier to register when and where a card was created.

Hope it helps!

Cheers
Migration of Content to Sharepoint Online/Office 365
Asked by Mohajit Acharya:

There are multiple spaces and each space has multiple folders/directories in Confluence Cloud. I want to migrate the content without losing the folder/directory structure along with files, URLs, images, diagrams, etc. without losing the formatting into Sharepoint Online/Office 365.

I am aware of a few paid options like Tzunami, Dockit Migrator from Vyapin, Enterprise Bridge but they are out of scope for me.

I am also aware of "Sharepoint Connector for Confluence" but I am looking for any other out-of-the-box or free options.

Thanks in advance for any leads!


Answers:
author: Mohajit Acharya
body: No, looks like there is no clean solution available for free.


author: Imelda Bettinger
body: [@Mohajit Acharya](/t5/user/viewprofilepage/user-id/4072085) Did you ever find a solution? I'm in the same boat. Thanks!


Tags: confluence-cloud

cloud
In confluence, the system loads the images but if I download it either in PDF or Word the images do
Asked by Diego Alexander Vargas Atara:

In a report built from JQL in confluence, the system loads the images but if I download it either in PDF or Word the images do not download, leaving the box blank, we need to be able to download the information that includes the images.


Answers:
author: Tessa Tuteleers
body: Hi [@Diego Alexander Vargas Atara](/t5/user/viewprofilepage/user-id/4610618) ,

welcome to the community!  
Sadly I have some bad news, as this is not a problem on your side, but a know bug, which is gathering impact right now.

Atlassian has provided an explanation and a workaround [here](https://jira.atlassian.com/browse/CONFCLOUD-34211?focusedCommentId=1642831&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-1642831).   
Please vote and watch this issue for further notification on their progress.

Hope this helps.

Cheers,

* Tessa

comments: author: Kishan Sharma
body: Thank you for the link [@Tessa Tuteleers](/t5/user/viewprofilepage/user-id/24152) I'll vote and watch the bug for future updates.


author: Diego Alexander Vargas Atara
body: Thank you, Tessa, I will implement a couple of solutions that I saw in the comments waiting for them to work.


author: Tessa Tuteleers
body: Good luck [@Diego Alexander Vargas Atara](/t5/user/viewprofilepage/user-id/4610618) !

If you found this helpful, please accept my answer so other users can find it more easily if necessary ;)

Have a great day!


author: Diego Alexander Vargas Atara
body: Accepted!!

Thank you so much, Tessa, have a great day too


Tags: cloud

confluence-cloud
Error while importing Word documents
Asked by Sumit Sharma:

Hi Team,

I have hundreds of use cases in Word files (.docx) uploaded as attachments to my organization's Confluence (server, 7.4.1) that I need to import as pages in our Confluence. Each one has a table with two columns and several rows spanning 3-4 pages or more containing some text content and in some places screenshots. The file sizes are in the region of 3 MB - 10 MB. When I use the 'Import Word Document' option, I get the following error:  
"The uncompressed size of your file is too large to import. You'll need to reduce the file to 20MB or less."

Does anyone have a solution? Many thanks in advance for any help.

Thanks,

Sumit


Answers:
author: Kishan Sharma
body: Hi [@Sumit Sharma](/t5/user/viewprofilepage/user-id/1440361) I think you might have been affected by [this bug](https://jira.atlassian.com/browse/CONFSERVER-61019)

You can try increasing below system property in setenv.sh file and see if that helps.  
CATALINA_OPTS="-Dconfluence.word.import.maxsize=30"

comments: author: Kishan Sharma
body: Hi [@Sumit Sharma](/t5/user/viewprofilepage/user-id/1440361)

Just wanted to check if you were able to resolve this. I had a similar issue on one of my instance, I was able to work around it by saving the document as "Word 97 2003 Document" and import it, which was then successful.


author: Sumit Sharma
body: Thanks, Kishan. I tried converting one of the documents to Word 97 - 2003 document as per your suggestion. It dramatically changed the file size from 3 MB to 65 MB and threw an error (413 Request Entity Too Large).


author: Kishan Sharma
body: Ah that's weird. I believe setting up the configuration in setenv.sh should be the way to go here.


author: Sumit Sharma
body: I worked with my OPS team again today to ensure the property was set as required in the setenv.sh file. Still no luck.


author: Kishan Sharma
body: Hm ok, I would advise to raising a [support ticket with Atlassian Support](https://support.atlassian.com/contact/) for further help on this. If you do and get a solution, please also post here it will help others facing similar issue.


Tags: confluence-server

import

ms-word

server