youngmon/atlassian-qna huggingface dataset:
"The license could not be verified: License Certificate has expired!"
Asked by Simona Persico:

#### Good morning, {#toc-hId--650426440}

#### using the redirect macro (CustomWare Redirection Plugin) I receive this error {#toc-hId-237077241}

"The license could not be verified: License Certificate has expired!"

but this is a free plugin, I've to update the license key? How? Can you help me?

Thank you!

Simona


Answers:
author: Simona Persico
body: Thank you very much!

Now the problem is solved!

Have a good day!

Simona


author: rrudnicki
body: Hi Simona,

We have this documentation about your error message:

<https://confluence.atlassian.com/pages/viewpage.action?pageId=370049256>

As you can see on the comments, CustomWare is now called ServiceRocket. So, I could find this link that might help you: <https://community.servicerocket.com/servicerocket/topics/_license_certificate_has_expired_error_message>

In case you still face issues, I recommend you to contact the ServiceRocket Support.

Regards,

Renato Rudnicki


author: Simona Persico
body: Thank you for your help! Sorry but I am a complete beginner of OCnfluence. The license of Confluence is not expired and I don't find where I can see if there is a license associated to this plugin. I received this error if I create e page and i insert the redirect macro, I don't know if this operation means that I use also other plugins...Can you help me to understand how can I verify? Thank you very much!

image2015-7-13 15:39:34.png


author: Sateesh Chandra
body: Did you check your confluence license for expiry date. What other add-ons the CustomWare Redirection Plugin will access during the operation? Do you have any other add-ons whose license is expired.


Tags: addon-net.customware.confluence.plugin.redirection

confluence-administration
missing admonition (warning/info etc) icons in PDF export
Asked by Pamela Sheridan:

After upgrade to 5.7.5? .. any ideas on cause/solution ? ..


Answers:
author: BenoitP
body: You should add your vote to: <https://jira.atlassian.com/browse/CONF-31307>


author: Pamela Sheridan
body: Thanks! I just have added my vote.


Tags: icon

pdf

pdf-export
How do I grant access to a single space?
Asked by Jim:

I have an external user for whom I have created an account. I want her to be able to access just one particular space, but no others. How do I do that?


Answers:
author: Milo Test
body: First off, your configuration may impact external access. If you are using Confluence Cloud it shouldn't be an issue, but with Confluence server, depending on how access to the server is configured, people may need VPN creds to access.

So let's say that external people can connect to your instance. Just go to the space in question, select **Permissions** under **Space tools** in the lower left corner (with the Default theme) and add that account to the **Individual Users** section.


author: Jim
body: Yes, that's what I thought. It used to work and now doesn't. We recently upgraded from 5.5 to 5.8 - I was wonderign if something has changed?

comments: author: Milo Test
body: What isn't working? Are they not accessing the space or able to access other spaces as well?


author: Alex Yasurek
body: Hi,

You can either add this one person to their own group and add that group to the space, or you can add them where it says "Individual Users" in the permissions section of the space you want them to see.

In order to make sure they don't have access to any other space, you have to make sure they don't belong to any group that has access to any other space.


Tags: confluence-administration
Is it possible to set two Confluence instances on the same machine/host?
Asked by Micha? Gawlik:

Hello,

Is it possible to set two Confluence instances on the same machine/host?

Is it compliant with Atlassian's licence?

Best regards

Michal


Answers:
author: Nic Brough -Adaptavist-
body: Physically, yes. As long as their installations and data are completely separate, and the machine can take the load, it works fine (says he who once ran five on one box)

You will need separate licences for each installation (Assuming they are all "production" - if you've got production, dev and test, you need one full production licence and you can use your dev licences for the non-prod stuff)

Edit - I forgot... Do NOT try to run them in the same container (tomcat), and you'll need to run them on different ports

comments: author: Michal Gawlik
body: Thanks!


Tags: licence
Can I creat a custom field in Confluence?
Asked by Julian:


Answers:
author: Milo Test
body: I think we need more information. Are you talking about templates or some other kind of form submission?

comments: author: Julian
body: I mean can I creat custom fields for the articles and the entries I want to write?


author: Nic Brough -Adaptavist-
body: I think Milo's question still stands. What do you want from these "fields" - Confluence is for writing free-form text, so the question becomes about whether you want fields in templates or something else.


author: Kevin Morris
body: Julian, you can create custom labels for any page/article/blog post you want to write. Inside the page you can create variables, but will have to create a template first. Be warned, having these variables is nice, but pulling data on these variables requires the installation of third-party extensions that can double-the price of Confluence. You might check XWiki or FOSWiki if you have cost concerns.


Tags: confluence-administration
How can I censor content on a Confluence page?
Asked by Nick Muldoon:

Is it possible to hide table cells and text within a paragraph on a Confluence page? Similar to the following:

![](https://upload.wikimedia.org/wikipedia/commons/thumb/f/f4/Mkultra-lsd-doc.jpg/300px-Mkultra-lsd-doc.jpg)

The content would only be visible to certain users and exports would be restricted to the redacted/censored/sanitized copy.


Answers:
author: Nick Muldoon
body: [redaction-for-confluence 1120x548px Marketplace.png](https://marketplace.atlassian.com/plugins/com.arijea.plugins.redact)

[Redaction for Confluence](https://marketplace.atlassian.com/plugins/com.arijea.plugins.redact) provides a more granular level of content visibility, enabling you to hide words or paragraphs **within** a page. Redacted content is not included in page exports or search results, ensuring that sensitive information stays private.

[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-censor-content-on-a-Confluence-page/qaq-p/118036?attachment-id=9060){#link_1188351fa5ceb7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/19663/1/redaction-for-confluence%201120x548px%20Marketplace.png){#display_1188351fa5ceb7_0}


author: Midori
body: The [Secure Content](https://marketplace.atlassian.com/plugins/com.prcpo.confluence.plugins.secure-content-block) plugin may solve this for you.


author: Jonathan Simonoff
body: The only way I know to do this without writing some special code is to assemble the final page using **include** macros, and set permissions on the source pages according to your needs. The restricted text would just not be part of the rendered page because of the user's permissions. (You have to be careful to get formatting to work for users seeing only part of the content.)


Tags: addon-com.arijea.plugins.redact
How can a user self-join groups in Confluence?
Asked by Martin Cleaver:

Adaptavist used to have a plugin <http://www.adaptavist.com/doco/display/GSP/Group+Signup+Plugin> - but this is deprecated. Anyone know of something similar or a workaround?

Thanks,

Martin


Answers:
author: Betsy Walker {Appfire}
body: You could use the [Run CLI Actions in Confluence add-on](https://marketplace.atlassian.com/plugins/org.swift.confluence.acli) (which provides the ability, among other things, to get a list of groups and add members to groups) and the [Run Self-Service Reports for Confluence add-on](https://marketplace.atlassian.com/plugins/org.swift.confluence.run) (which contains a Run macro that presents a form to a user to make selections, e.g., which group to join) to do what you describe.

The macros in both of these macros are "[Macro Security Managed Macros](https://bobswift.atlassian.net/wiki/display/CMSP/Macro+Security+Managed+Macros)", which means their use can be limited to only Administrators or other trusted users/groups.

Some examples of how to a self-service form can be found [here](https://bobswift.atlassian.net/wiki/display/recipes/Run+Self-Service+Reports+for+Confluence+Recipes).


Tags: confluence-administration
Limiting Users to Certain Spaces in Confluence?
Asked by Jay_Jackson:

I'm having trouble setting up confluence the way I'm trying to. I have different team types in my business, Accounting, Designers, Developers, etc.. and I want to limit each user to their own space so Designers can only see the Designers space, Developers can only see the Developers space, etc.. When I create a test user after assigning them to say the Designers group, as a Designer I can still see all the other spaces even though I have each space restricted to being visible by users of that group like Developers space restricted to users added to the Developers group but as a Designer, I can still see the Developers space. Not only that, but when I log in as a Designer I can see the A list of all the spaces on the left side of the screen. How do I get rid of that also so a Designer goes straight into the Designer space and can't see any of the other spaces?


Answers:
author: Nic Brough -Adaptavist-
body: It sounds like you've opened up the permissions too widely. Go to a space and look at the settings for permissions. What groups and users are listed? Check all three sections

comments: author: Jay_Jackson
body: Where is the permissions? This is what I have under Spaces -\> Restrictions for Bookkeepers: <https://cloudup.com/cC7MBrzEr3I>


author: Nic Brough -Adaptavist-
body: Restrictions are for restricting individual pages. You need to look at the space \*permissions\* first, as they control access to the whole space.Space Admin -\> Permissions is the tab you need.


author: Jay_Jackson
body: Got it the way I wanted thanks!


Tags: cloud

confluence-cloud
How to use filter in Confluence Jira Issue Macro
Asked by Brian Wotring:

This certainly should be possible, I must be doing something wrong...I have setup a filter in Jira, works fine. I want to now display that filter in Confluence, utilizing the "JIRA Issue/Filter" macro.

I can display JQL queries fine, individual issues, lists of issues,etc....but for some reason, I can't find out how to specify just to display a specific filter.

I've tried "filter=12345", I've tried the full URL (which barfs), any suggestions on how to do this? The filter criteria changes regularly, which is why I want to reference the filter itself in confluence.


Answers:
author: Bob Swift (personal)
body:     JQL should just be: filter = "My filter"

comments: author: Brian Wotring
body: Works now for me, once I set the filter to be shared to "everyone".
Page tree navigation collapsing
Asked by Michael Maley:

Was wondering if there was a way to set up the navigation to not auto-collapse whenever a new page is loaded rather than the navigation to load to the level of the new page.


Answers:
author: Eric
body: [@User Feedback](/t5/user/viewprofilepage/user-id/988477) Can we get this, please! It's needed! :)


author: Joe Porkka
body: Yes, please!

Having an "Expand all" as well as a option to not auto-collapse anything would really make it a lot easier to find things.


author: Travis Jack
body: I agree. This would be a huge feature for ease of navigation!
Where should I answer a Confluence question?
Asked by Jonathan Hult:

I have a best practices type of question.

We are currently using a trial of Confluence Questions. If I have information regarding a question, should I post that information in an actual answer or just use an answer to link to a Confluence page, which has the answer?


Answers:
author: Udo Brand
body: Well, if it can help to solve the problem, but isn't a real answer to it, I would post it as a comment (you can change it later to an answer)

If it is an answer and a lot effort to type, I would rather paste the link than to type the information by myself, But it always depends on the question itself.

If the question is very detailed, links aren't usually enough. Then you rearly should explain your answer detailed!


Tags: cloud

confluence-cloud
Does this work with Office 365?
Asked by Scott Beeson:


Answers:
author: Andy Dale
body: With Open Search enabled will this allow us to create a search index on Office 365 SharePoint Search? We are using version 5.5 of Confluence.

Andy Dale

Technical Projects


author: Luiz Maia
body: Hi Scott,

Could you please provide us a description of your question?

We're looking forward to hearing from you!

Kind regards,

Luiz Maia  
Atlassian Support


Tags: confluence-administration

ms-office-365
Where can I see who created/updated a Team Calendar entry?
Asked by Daniel Dolinov:

For any Confluence page, I can see who created and edited it. Is there a way for me to see who created (or edited) a calendar entry?


Answers:
author: Dan Geislinger
body: I'm curious if there's also a way to view who created a calendar entry/event.


author: Luiz Maia
body: Hi Daniel,

We have a related [feature request](https://jira.atlassian.com/browse/TEAMCAL-144) in progress to implement that feature into Team Calendars. I suggest you vote and make yourself a watcher of this request so that you will receive updates on any progress for this.

Also, there's a workaround to be able to see the creator of a calendar, which all steps are described [here](https://confluence.atlassian.com/pages/viewpage.action?pageId=389777998).

Please let us know should you have any questions. Thank you!

Kind regards,

Luiz Maia  
Atlassian Support


Tags: team-calendars-for-confluence
Confluence indexing is too long (5+h on 99%)
Asked by Viktar Super Epic Name:

0-99% - 7min

99%-100% - over 5h

see attachement:

12.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-indexing-is-too-long-5-h-on-99/qaq-p/37033?attachment-id=2950){#link_1191f2a137fb59}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6191/1/12.png){#display_1191f2a137fb59_0}


Answers:
author: Nic Brough -Adaptavist-
body: Could you tell us how big your Confluence is, and a rough idea of the hardware (memory, CPU and what type of disks confluence "home" is on?)


Tags: confluence-administration
How to upgrade plugins on confluence?
Asked by Rahul Aich [Nagra]:

I have a specific question on how to upgrade plugins during confluence upgrade.

Should i upgrade the plugins after confluence is upgraded (i.e. allow the plugins to throw errors in the logsduring the upgrade)

OR

i shut down confluence old version, manually replace the plugins to newer version and then perform the upgrade?

<br />

What is the right approach?

Rahul


Answers:
author: HarryH
body: You can firstly upgrade confluence and then upgrade plugin.


Tags: confluence-administration
Blank Excel is opened after clicking "EDIT DOCUMENT" link???????
Asked by Tushar Mohite:

When I upload excelsheet in confluence page through attachment it is getting uploaded \& renderred on confluence page But when i try to Edit it by clicking on "EDIT DOCUMENT" link it opens as Blank .

On click of "EDIT DOCUMENT" whenever it asks for credential that time it gets open with all the data in excel and whenever it does not ask for credential it opens as blank showing following error as shown in image :

2.png

<br />


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

Did you try the steps that are in this knowledge base?  

<https://confluence.atlassian.com/display/CONFKB/Edit+in+Office+Opens+Blank+in+Office+2010>  

Cheers,  
WZ
How-To Article does not use Title from Create-From-Template Macro
Asked by Robert Reiner _smartics_:

I'd like to use the "Create From Template" macro to allow users to create How-to-articled with a given title.

The editor of the macro:

image2015-7-10 10:51:28.png

This is the button in the page created by the macro:

image2015-7-10 10:52:56.png

But when I click the button, the title field in the dialog is empty:

image2015-7-10 10:53:27.png

I'd expect that the "Name" field is showing "xxx" plus the current date.

What am I missing?  
[](https://community.atlassian.com/t5/Confluence-questions/How-To-Article-does-not-use-Title-from-Create-From-Template/qaq-p/342683?attachment-id=6219){#link_118836e0285ebb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57936/1/image2015-7-10%2010%3A53%3A27.png){#display_118836e0285ebb_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-To-Article-does-not-use-Title-from-Create-From-Template/qaq-p/342683?attachment-id=6220){#link_118836e0285ebb_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57936/2/image2015-7-10%2010%3A52%3A56.png){#display_118836e0285ebb_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-To-Article-does-not-use-Title-from-Create-From-Template/qaq-p/342683?attachment-id=6221){#link_118836e0285ebb_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57936/3/image2015-7-10%2010%3A51%3A28.png){#display_118836e0285ebb_4}


Answers:
author: Robert Reiner _smartics_
body: I'm using Confluence 5.8.4.
jiraissues in confluence shows version-IDs instead of values in customfield
Asked by Andre Lehmann:

Hi there,

we have a custom field in JIRA (planned for) which is a version-picker custom field.

Not to mix up with fixedVersion.

If I want to have a list of issues for one specific planned version and the realistic fixedVersion and want to show that in Confluence, the Version-ID is shown instead of the "Label".

versions.jpg

If I open the the filter in JIRA the label is shown correct.

Any ideas? Or is this something for the Support?

Kind regards  
Andre

[](https://community.atlassian.com/t5/Confluence-questions/jiraissues-in-confluence-shows-version-IDs-instead-of-values-in/qaq-p/424613?attachment-id=7208){#link_118836f26ad1e0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71948/1/versions.jpg){#display_118836f26ad1e0_0}


Answers:
author: Andre Lehmann
body: I had raised a Support-Request and they said: its a known bug (which I didn't found before)

<https://jira.atlassian.com/browse/CONF-32610>


Tags: issue

jira
confluence questions
Asked by Olivia Sumlin:

on my dashboard, can i have only questions for user's favorite spaces?


Answers:
author: Guilherme V.
body: Hey Olivia,

I found this [link](https://answers.atlassian.com/questions/114469/how-can-i-customize-my-confluence-dashboard-to-have-additional-company-content-along-with-welcome-messagespaces-and-updates) to another Atlassian Answer, and it has a custom layout where another user tried and it worked for him.  
You could take a look and see if it suits you :smile:.


Tags: questions-for-confluence
How can I view All team calendars within an instance without knowing their names?
Asked by Holly Hayes:

As we have been learning about Confluence, we have created (and thought deleted) a number of team calendars. However, it appears that we did not actually delete them as they occasionally show up. We want to do some house cleaning. Where can I find all team calendars associated with an instance? I was hoping to find a macro or perhaps something in Content Tools under Space Tools that would list them all, but it has eluded me.


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Holly,

I'm not aware of any way to do this from the web interface. It doesn't look like the calendar search function supports wildcards.

If you have database access or can work with a DBA, you can fetch all the subcalendars and filter them out to show only the individual parent calendars. We're using Oracle, but something similar should work with MySQL/PostgreSQL.

```
SELECT distinct(dbms_lob.substr(name,4000,1)) FROM AO_950DC3_TC_SUBCALS
```

Since the name column (which actually contains the name values for the parent calendars) is a CLOB in the database, a little trickery (substring) was needed to be able to run a distinct function on it.

Sounds like a good feature request though; nothing even in the plugin admin allows you to view all calendars.

comments: author: Holly Hayes
body: Thanks Daniel. I can talk with our DBA. Would be a nice function for administrators.


author: Daniel Eads {unmonitored account}
body: Hi Holly, just wondering if this ended up working for you and if your DBA had to make any query changes if you're running on a different database engine.


Tags: confluence-administration
I need to create a general access right management concept for our company. Is there any?
Asked by Jochen B?chsensch?tz:

Our company has just "gone live" with confluence. The first spaces already do exist. We now need to keep structures in proper order. Therefore, we need a concept of how to manage all access rights. Does anyone have some ideas?  


Answers:
author: Davin Studer
body: Everything should be done via groups in my opinion. It is tempting to get into one-offs and assign perms to individuals, but in the long run it will become a major pain to manage. We usually create at least two groups for each space. One that can just view the space and one that can edit. You may even have a third for space admins. Basically there should be a group for each role that you will have in that space. Also, if you have LDAP or Active Directory I would recommend hooking Confluence up to that so that you can manage the groups more centrally.


author: Alex Yasurek
body: Hi,

What exactly are you looking for? Best way to organize people in groups? What permissions you should be giving people?


Tags: confluence-administration
How to control Confluence comment visibilty
Asked by Ben Fischler:

Hi awesome Atlassian Confluence people! We're using Confluence for user docs and wondering how (if) we can set permissions on comments so the comments are only visible to admin users and not the general public. Right now it seems it's on/off with comments and everyone can see them regardless.

Many thanks!


Answers:
author: Davin Studer
body: In Confluence Admin -\> Look and Feel -\> Layouts you can edit the comments layout template. You can put some velocity around the section that displays the comments that will only render it for admins.See the screen show below for the part to put the velocity around. And see the code block for what to put around it. I think that should get you what you want.

```
#if($permissionHelper.isConfluenceAdministrator($remoteUser)) .... screenshot code here#end
```

image2015-7-9 13:24:51.png

[](https://community.atlassian.com/t5/Confluence-questions/How-to-control-Confluence-comment-visibilty/qaq-p/4229?attachment-id=874){#link_1188377795b4b1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/696/1/image2015-7-9%2013%3A24%3A51.png){#display_1188377795b4b1_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-control-Confluence-comment-visibilty/qaq-p/4229?attachment-id=875){#link_1188377795b4b1_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/696/2/image2015-7-9%2013%3A23%3A1.png){#display_1188377795b4b1_2}

comments: author: Davin Studer
body: Oh, wait I just saw that your are on the cloud offering. I'm not sure if you can edit the layout of the cloud offering. If you can then this would work, otherwise I think you are out of luck.


author: Ben Fischler
body: I'm a relative newb to Confluence and AFAIK we're running the cloud flavour. I was sent this to look into as well: <https://confluence.atlassian.com/display/ConfCloud/Assign+Space+Permissions>


author: Davin Studer
body: Yeah, by default the only perms that are available is create and delete perms. Everyone have view access as long as they can view the page. In order to remove view access from everyone except admins you need to be able to edit the velocity decorator. I'm not sure if cloud can do that or not, but my hunch is not.


Tags: cloud

confluence-cloud

new-to-confluence