Create new space doens't work
Asked by Artem Marchuk:

When I try to create new space I get a popup with infinite spinner. Whats wrong? I tried at different connections, so its not a connection problem. Any other idea?

![](http://artoix.com/temp/confluence-new-space.jpg)


Answers:
author: Artem Marchuk
body: Everythin is simple: I'm an administrator, but administrators group had no permission to create spaces!

Sorry for bothering and Discountrobot, thank you for your help to find a path to solution.


author: Micah
body: I have been fighting with this same issue for the past couple of days. Permissions were all fine, the cause was a space without a proper name. When viewing the page it simply said "null". When I changed the name of the page, the "Create from Template" dialog began to populate correctly. Thanks Discountrobot for that mention of the faulty space.


author: Vasile xp
body: Did anybody found a REAL solution for this annoying problem? I created a new site and it's working fine, so maybe we need to change domain?


author: discountrobot
body: We've had this problem before - which was due to an internal 500 error (please provide a dump of your browsers console, you open it by pressing F12)  

Remember it beign due to some faulty Space.

comments: author: Artem Marchuk
body: Yep, seems like there is some problem with loading JS scrips:

> DEPRECATED: jquery.autocomplete.js - See <https://ecosystem.atlassian.net/browse/AUI-393>
>
> GET https://\[sitedomain\].atlassian.net/wiki/rest/create-dialog/1.0/space-blueprint/dialog/web-items?_=1401871165494403 (Forbidden) batch.js:166
>
> Could not load space dialog - request for web items failed

Whats wrong and how we fix it?


author: Artem Marchuk
body: Actually only this part appears in console when I click 'Create a new space' button:
> GET https://\[sitedomain\].atlassian.net/wiki/rest/create-dialog/1.0/space-blueprint/dialog/web-items?_=1401871165494403 (Forbidden) batch.js:166
>
> Could not load space dialog - request for web items failed


author: Artem Marchuk
body: Looks like I do not have permissions for that.
> {"errorCode":403,"errorType":"PERMISSION:USER:CREATE:SPACE","errorData":"\[myusername\]","errorMessage":"You are not permitted to create spaces or personal spaces."}

But I'm logged in as Administrator and have all other administrative functions available and working.


author: Artem Marchuk
body: Looks like I do not have permissions for that.
>
> ```
> {"errorCode":403,"errorType":"PERMISSION:USER:CREATE:SPACE","errorData":"artoix","errorMessage":"You are not permitted to create spaces or personal spaces."}
> ```

But I'm logged in as Administrator and have all other administrative functions available and working.


author: Artem Marchuk
body: The problem was exactly with global permissions. My fault: this is a new site and I was assuming that I'm as an administrator automatically have permissions to create spaces and didn't bother to check permissions. As it turned out administrators group didn't have these permissions.


author: discountrobot
body: Might be an issue with your instance then, i know this is trivial - but have you checked the global permissions? It might be somebody in your team who disabled creating spaces.


Tags: cloud

confluence-cloud

permission