youngmon/atlassian-qna huggingface dataset:
Add group in another group
Asked by leowkj:

Hi,

I'm planing to implement confluence for my workplace.  
There four departments involved, namely ICT, CSM, SSC, PHY and they are under one faculty which is FASC.

In confluence, these departments should be in their individual groups - ICT, CSM, SSC, PHY (sub group) and also FASC (main group) groups which allows me to manage them easier. Will it be possible for me add groups into a group? The reason why I would like to have this feature is, all the sub groups of FASC can view all the projects in FASC. However, other faculty is like FAFB will only see the projects which involved FASC and FAFB only.

Correct me if I'm wrong here, JIRA could do so and not possible for Confluence?

One of the ways I could think of having my requirements to be added are as follows - do correct me.  
1. Using JIRA in User Directories which which acts like an Active Directory to Confluence.  
2. Using a dedicated User Directories which currently the organization is running.

As for 1., currently, we are planning on using Confluence. As of JIRA, it might be future plans. So, JIRA is not involved.

As for 2., the organization is quite large and using active directories require me to ensure the license user is sufficient to support the organization number of user. As for now, only about 100 users will be using which involved the two faculties (FASC and FAFB - and will increase).

Do let me know if my details are not sufficient in clarifying the details.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Confluence supports nested groups: <https://confluence.atlassian.com/doc/managing-nested-groups-229838455.html>

Have you checked that?


Tags: confluence-administration

group

user-management
cannot create space
Asked by Franklin Dattein:

Hi,

I've recently installed Questions and after that I am no logner able to create spaces in Confluence.

The create space pop-up hangs on the spinner and browser log has a 500:

<https://inventmarine.atlassian.net/wiki/rest/create-dialog/1.0/space-blueprint/dialog/web-items?_=1468472197457>

```
500 {"errorCode":500,"errorType":"UNKNOWN"}
```

Thanks


Answers:
author: Vasile xp
body: any solution?


Tags: cloud

confluence-cloud
How do I delete duplicate home page links in the sidebar?
Asked by Wanjae Shin:

*This question is in reference to Atlassian Documentation: [Configure the Sidebar](https://confluence.atlassian.com/pages/viewpage.action?pageId=317194694)*

There are two identical page trees in the sidebar. How do I delete one of them?


Answers:
author: Giles B
body: Hi Wanjae,

Have you added a page tree macro to your sidebar? If you have, that'd explain the duplication.

You can either remove the macro, or follow these steps to hide the default page tree:

1. Go to **Space Tools** \> **Configure sidebar**
2. Use the **Hide** (-) icon to hide the default page tree


Tags: side-bar
Committing setup configuration changes with Confluence Docker image
Asked by James B Nuzzo:

Trying to use the Atlassian Confluence Docker image. I can get it set up, configured and working with a linked external Docker based Postgres database. I can shutdown/start the running image and the configuration/setup persist. I try to "docker commit" the running instance to a new Image. The new image when Docker run -d p=8090:8090 new/confluenceserver starts as if its an unconfigured/unlicensed instance. I'm new to Docker but I thought "docker commit" would save state of running Docker confluence instance. Any help would be appreciatedl


Answers:
author: Seb Kouba
body: Depending on the Docker Setup some data may be stored in a Volume which means it's not part of any commits you make. Volumes offer better performance and are often used to store data that changes while the application runs.

[Maybe have a loot at this.](https://docs.docker.com/engine/tutorials/dockervolumes/)
Team Calendar issues in epic not showing up using date range
Asked by josh wallace:

So I have two events that are linked to two filters. The only differences between these two filters are that they link to two different epics in the same project. The epic are basically the same in that they have 100s of issues linked to them.   

So lets call them epics A and B. When I make an event for A that is using JQL: "Epic Link" = LM-31 and a date range of Launch date and Last Run Date everything comes up perfectly on the calendar. However when I do the same exact thing for epic B using JQL: "Epic Link" = LM-62 and the same date range nothing comes up. These two epics are exactly alike besides being different sprints and well epics. If I change Epic B to just use Launch date and not a date range it shows up. I've tried using different dates - a saved filter - copying an issue from one epic to the other and still nothing.

Any idea's?


Answers:
author: Andrea Carl
body: Does LM-62 have a date populated for "Last Run date"?


Tags: confluence-administration

team-calendars-for-confluence
is it possible to have external customers view knowledge base articles without creating a login through service desk?
Asked by Ashlee Reid:


Answers:
author: Alex Yasurek
body: Hi,

You could just make the content open to anonymous so anyone can view it and they would not need a login.

comments: author: Rodney Hughes
body: That is a not quite right ...

You need to create a SPACE that has anonymous access Permissions. Then any page within that Space is visible to ++anyone anywhere in the world++ - just like a "normal" web page. Is that really what you want?

What sort of customers are they - business-to-business? If so you can demonstrate some customer appreciation and privilege by giving them their own login.


author: AdrianLanternPay99
body: Anonymous access is a bit insecure. Anonymous users can still see the names and emails of everyone else across the site and there's a bit of work involved setting up permissions. If you want to allow anonymous access to your Confluence then it would make sense to set up a separate instance of Confluence. A separate instance for anonymous users is cheap too and you can export/import content between instances via xml.
Is it possible to move a task from one page to another; for example from meeting notes to the specific document page?
Asked by Joyce Perlman:

*This question is in reference to Atlassian Documentation: [Add, Assign, and View Tasks](https://confluence.atlassian.com/pages/viewpage.action?pageId=590260030)*

Ask your question here...


Answers:
author: Juan Carlos Gil Montoro
body: Of course you can copy\&paste any task (the full line) from one page to another BUT if the task is completed the "Completed date" field gets reset to the current date.

I would really like to avoid that or at least being able to modify the completed date back to its previous value.

Any hint?

Juan Carlos---


Tags: assign

documentation
How to remove document viewer from draw.io
Asked by Elizabeth Darst:

Hi,

I am working on creating a flowchart with clickable links to other pages in confluence. The best tool I have found in Confluence so far is draw.io. However, the inserted draw.io object includes a document viewer frame that distracts from the visual presentation of the object. Can his frame be disabled?

Thanks.

Beth


Answers:
author: David Benson _draw_io_
body: I just check in Confluence Cloud and don't see one, could you send a screenshot please?

comments: author: Piret
body: Here is what a preview looks like:

![preview.png](https://community.atlassian.com/t5/image/serverpage/image-id/9684i31C9753C89276C1C/image-dimensions/455x342?v=v2 "preview.png")

And here is the actual result after pressing the Update button:

![result.png](https://community.atlassian.com/t5/image/serverpage/image-id/9685i911F28E9C0D3D857/image-dimensions/513x383?v=v2 "result.png")


author: David Benson _draw_io_
body: Are you sure this is Confluence Cloud?


author: Piret
body: No, I don't think my company uses a could solution. They most probably have a local server soulution.


author: David Benson _draw_io_
body: This thread is tagged cloud, would you mind creating a new thread for the question in server please?


author: David Benson _draw_io_
body: The border should only appear when you hover over the diagram with your mouse. Are you seeing something else?

comments: author: Piret
body: I always see a gray line around my diagrams. When I hover over the diagram I also the editing panel appears. The only time I don't see the gray line is when the page is shown in a preview mode.


author: David Benson _draw_io_
body: How does that differ from what you would like to happen?


author: Piret
body: I would like the diagrams to appear without the gray framing line around them.

Currently there is a difference in what a diagram looks like in the preview mode and what it looks like when published. The published diagram has always a thin gray frame aruond it, while the preview of the page does not show the frame. I would like the published page to look exactly the same as the preview.


Tags: cloud

confluence-cloud
How do I upload auto generated HTML into confluence
Asked by Glen Collins:

Hello all. I would like to know if it's possible (with what comes with Confluence) to upload automatically generated HTML into confluence. I am trying to gather system information, transfer it and upload this HTML file into confluence. This is all done in a Linux environment and done with automation tools. I have tried Webdav clients, lftp, python using xmlrpc but I keep running into issues. Especially trying to upload raw html and issues with illegal characters not being escaped properly.

I know there is bobswift CLI but I'm trying to do this without having to purchase anything. I'm in a Redhat 6.x environment and if anyone know of any CLI tools that can support uploaded of pure html (which may not be all properly formatted - i don't have control over the formatting without spending my time hacking the scripts to fix the issues) please let me know. I'm also working in a purse SSL environment using our own generated SSL certs so it also needs to ignore any cert validation issues.

EDIT: one more thing. I must be able to select the parent page and the space during the upload.

Thanks!

Glen


Answers:
author: Bob Swift (personal)
body: If it is not XHTML and just HTML, then I recommend you wrap it in an HTML macro.


Tags: html

import

webdav
Importing to a page
Asked by Richard Bergman:

When I open the Confluence page that I want to accept the import, there is no "..." feature in the upper right of the screen.


Answers:
author: Rodney Hughes
body: The Ellipsis (...) is a key feature of Confluence screens

You will need to talk to your system administrator if it is missing

Can you provide a screen capture of your screen?


Tags: cloud

confluence-cloud
How to reproduce the Documentation theme "custom-top-menu" in the Global theme?
Asked by Nicolas Casel:

Some of our wikis use the Documentation theme with a 'customized' top menu:

1) accessible via this url: \<domain-name\> /wikis/display/ \<keyspace\> /custom-top-menu

2) displayed by this div:

\<div id-"custom-top-menu"\>\</div\>

To change correctly the Documentation theme to the Global theme, how is it possible to keep this custom top menu?


Answers:
author: Davin Studer
body: First off the "Global Theme" is simply the theme that is select in Confluence Admin as your default theme for a space unless overridden. With a base Confluence install you have two themes available Documentation, and Default. So, I believe you are asking how to the get this custom menu into the "Default theme". To do that you would need to edit the theme decorators, which are under Confluence Admin -\> Look and Feel -\> Layouts.

comments: author: Nicolas Casel
body: Thanks Davin for your feedback.

Indeed, it seems that the only way is to customize the 'Main Layout' in the wiki space administration.

So, I've added some HTML code in this 'Main Layout' template. However, this is now "hard coded" instead of referring to an external file like with the Documentation theme.

Would it be possible to call this external file?


author: Davin Studer
body: You can use the below syntax.

```
#parse ("/path/to/file.vm")
```


Tags: confluence-administration

documentation-theme

menu
Embedding Confluence pages in another site
Asked by Helen Griffith:

We want to embed an entire Confluence page in another site---bloomfire to be precise. Is this possible?


Answers:
author: Davin Studer
body: You cannot iframe a ?????.atlassian.net site and have it work with modern browsers because of the X-Frame-Options HTTP header. It is set to only allow iframeing from the same origin. Most newer browsers will respect this HTTP header. It will work only OLD browsers though ... but then the site won't work.

image2016-7-13 11:19:41.png  
[](https://community.atlassian.com/t5/Confluence-questions/Embedding-Confluence-pages-in-another-site/qaq-p/409639?attachment-id=10299){#link_1186a31af90f4a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69342/1/image2016-7-13%2011%3A19%3A41.png){#display_1186a31af90f4a_0}

comments: author: Helen Griffith
body: Thanks Davin... Shame. I guess that explains the problem so we can give up trying, but disappointing... I wonder if the response header can be ignored by the target site?!


author: Davin Studer
body: It's your browser that is respecting the X-Frame-Options header.


author: Davin Studer
body: Maybe Atlassian can turn that header off for your site? Probably not though.


author: Nic Brough -Adaptavist-
body: Most people would reach for an iframe here, but that has the problem that it's going to pull in **everything** - header, footer and all the rest of the structure, and when people are asking for this, they usually mean that they only want the page. It also creates problems in that the server holding the iframe and the user reading the page have to have full and complete access to Confluence in order to render everything correctly, and things like proxies, rewrites and firewalls almost always get in the way.

The other way to do it is by having something on the other site that can understand Confluence data and re-render the pieces you need. This is complex - any system can fetch a Confluence page, via html or over REST, but it has to be coded to understand it. The html is hard to strip back to just the content that's come out. REST gives you the raw page, but then you need to understand how the macros and dynamic content are generated. Either way, it's not easy to do, and I'm not aware of anything that does it off-the-shelf.

comments: author: Helen Griffith
body: Thanks Nic... I'm less worried about getting everything displaying, the problem is more that nothing at all is appearing. Weirdly I can see the page in the frame source, but nothing in the page itself.


Tags: cloud

confluence-cloud
Single sign on with Atlassian Confluence (cloud version)
Asked by Fujale Ahmed Shaik:

We are breaking our heads to implement the single sign on with Atlassian Confluence (cloud version) using PHP Drupal 8 CMS.

Could you please provide the instructions to get this done.

Thanks for your help in advance.


Answers:
author: Nic Brough -Adaptavist-
body: How are you getting your PHP Drupal system to read the Confluence Cloud user base?

comments: author: Fujale Ahmed Shaik
body: Hi NIc,

Thanks for quick response.

We are not sure about the implementation with drupal 8 CMS. We didn't get any helpful resource from the forums or Atlassian documentation.

If you are aware of single sign on with Atlassian Confluence with PHP, could you please share the steps to integrate. We would give a try to implement with PHP instead of Drupal 8 CMS


author: Nic Brough -Adaptavist-
body: That's the problem, we don't know anythin about your CMS either.

We can tell you about Atlassian products, but we're not here because we use others.

Confluence can use all sorts of user directories, including many which will support SSO, but on Cloud you only have the Cloud users or Google accounts. So you'd need to make your PHP CMS validate against those somehow.


Tags: cloud

confluence-cloud
Can't create link from jira to confluence
Asked by Serj:

Today or some day old I don't know. In jira users can't create link to page on confluence. Before last week it is work.


Answers:
author: Serj
body: I between jira-confluence Configuring Trusted Applications for Incoming Authentication

I change Certificate Timeout = 0

And I can search issue in confluence from jira, but I can't link

See attach

<br />

<br />

[](https://community.atlassian.com/t5/Confluence-questions/Can-t-create-link-from-jira-to-confluence/qaq-p/167910?attachment-id=3751){#link_1186a345fd4e29}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28073/1/2_err-sms.jpg){#display_1186a345fd4e29_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-create-link-from-jira-to-confluence/qaq-p/167910?attachment-id=3752){#link_1186a345fd4e29_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28073/2/1-sms.jpg){#display_1186a345fd4e29_2}


author: Serj
body: I re-created link JIRA to Confluence

I restarted JIRA

I veiw issue from Confluence to JIRA

I can't create link to confluence. See screen.

I think about policy on Confluence or XSRF Security Token Missing

<br />

[](https://community.atlassian.com/t5/Confluence-questions/Can-t-create-link-from-jira-to-confluence/qaq-p/167910?attachment-id=4875){#link_1186a34b36ff10}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28072/1/post.jpg){#display_1186a34b36ff10_0}


author: Nic Brough -Adaptavist-
body: It looks like one of your admins has changed or removed the application link from JIRA to Confluence.

You'll need to put it back to re-enable it.


author: Serj
body: manag_link_step2.jpgconf_link.jpgmanag_link_step1.jpgno_space.jpgno_url_link.jpg


Tags: confluence-administration
Error when executing statement
Asked by Thomas Daniels:

mysql\> SELECT cu.lower_user_name, cg.lower_group_name  
-\> from cwd_user cu  
-\> join cwd_membership cm on [cu.id](http://cu.id)=cm.child_id  
-\> join cwd_group cg on cm.parent_id=[cg.id](http://cg.id)  
-\> WHERE cu.directory_id=163842 AND cg.directory_id=28868609  
-\> into outfile '/tmp/outfile.cvs' fields terminated by ',' enclosed by '' lines terminated by '\\n';  
ERROR 1054 (42S22): Unknown column 'cm.child_id' in 'on clause'


Answers:
author: Davin Studer
body: That is because **child_id** is not a valid column in that table. There is **child_user_id** and **child_group_id**.
SVN link macro
Asked by Martin Soderstrom:

Are there any macros that allow you to put a link to a file in SVN from a wiki page that will show the contents of that file as part of the wiki page when you save it?


Answers:
author: Davin Studer
body: Here is a user macro I created a while ago that can do this. It would require allowing CORS on your SVN server.

```
## Developed by: Davin Studer## Date created: 05/07/2014## @param URL:title=Text File URL|type=string|required=true|desc=#set( $id=$action.dateFormatter.calendar.timeInMillis )#set( $d = "$" )<div id="text$id">    <ac:structured-macro ac:name="noformat">		<ac:parameter ac:name="nopanel">true</ac:parameter>		<ac:plain-text-body><![CDATA[ ]]></ac:plain-text-body>	</ac:structured-macro></div><script type="text/javascript">AJS.toInit(function(){    AJS.${d}.get("${paramURL}", function( data ) {        AJS.$('#text${id} pre').text(data);    });});</script>
```

comments: author: Martin Soderstrom
body: Thanks, Davin! I'm checking with the administrators here and I'll let you know if it works out.

Cheers,

Marty


author: Martin Soderstrom
body: It's a text file (BDD test results, actually). Yes, there's a URL. The idea is for developers to generate the file during each build and by using a link to the generated file from documentation in confluence, the content will always be up to date.


author: Davin Studer
body: What kind of file is it? Also, is there a URL accessible to the file in the SVN repo?
How I can add Restricted Pages
Asked by Celi Neves:

Dear,

How to do when Page Restrictions do not available?  
Choose Tools \> Restrictions. The Page Restrictions dialog opens. You can also click the padlock icon in the page's byline (if available), or click either Unrestricted or Restricted when editing the page.  
Select the restriction option required.


Answers:
author: Milo Test
body: What permission do you have in that space, and can you edit page restrictions in any other space?


Tags: confluence-administration
SOAP WSDL link, everyone i find in the docs is a 404, please advise
Asked by tim messink:

Every link is a 404?


Answers:
author: Nic Brough -Adaptavist-
body: I think SOAP has been turned off for Cloud installations. It's been deprecated since 5.5 with the aim of killing it off completely soon, so it wouldn't shock me if it has been shut down on Cloud.

You should be using REST calls instead.


Tags: cloud

confluence-cloud
User is in group with space admin permission but cannot change anything
Asked by deepblue networks AG:

*This question is in reference to Atlassian Documentation: [Assign Space Permissions](https://confluence.atlassian.com/pages/viewpage.action?pageId=139460)*

Hi all!

We're experiencing a problem with our local Confluence installation. We have a group called "confluence-space-administrators" that holds our Confluence power users. This group has the permission for all space administration tasks in all spaces:

2016-07-12 17_08_01-View Space Permissions - Deutsche Messe - Confluence.png

Unfortunately this does not seem to work anymore. One of those users was trying to edit the user authorizations of the area, but the option 'Configure area' (bottom left) is missing:

2016-07-12 17_16_47-Clipboard.png

Any hint is appreciated!

Thank!

ulli  
[](https://community.atlassian.com/t5/Confluence-questions/User-is-in-group-with-space-admin-permission-but-cannot-change/qaq-p/72801?attachment-id=9152){#link_1186a49d79560a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/12360/1/2016-07-12%2017_08_01-View%20Space%20Permissions%20-%20Deutsche%20Messe%20-%20Confluence.png){#display_1186a49d79560a_0}  
[](https://community.atlassian.com/t5/Confluence-questions/User-is-in-group-with-space-admin-permission-but-cannot-change/qaq-p/72801?attachment-id=9153){#link_1186a49d79560a_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/12360/2/2016-07-12%2017_16_47-Clipboard.png){#display_1186a49d79560a_2}


Answers:
author: Peter T
body: If a space or a page have a special restricted access, even the space administrator cannot access them.

This is slightly different than what you are reporting but could be a clue. Basically see if the home page or space in general have restricted access.


Tags: confluence-administration

documentation

permission
User logs in to JIRA, then still needs to log in to confluence
Asked by Calman Drysdale:

I have configured Confluence server to use JIRA user management. However, when a user logs in to the JIRA or confluence website then navigates to the other it asks them to log in again.

How can i make it remember who they were logged in as already?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: JIRA and Confluence are separate systems, so you log into them separately.

Their user lists (directories) can be drawn from a common place, but that's just the same user lists, it says nothing about what they're doing.

What you need is some form of "Single Sign On" (SSO). There's no function for that in JIRA or Confluence, but you can add it - Crowd implements it across the Atlassian suite, and there are other add-ons that enable it and support other applications too.


Tags: confluence-administration