plugin manager fails to open
Asked by Luna:

Can't get to the plugin manager. We did an upgrade a few months ago. All else is ok but I was trying to add a new plugin but am getting a stack trace

### Cause {#toc-hId-1285804617}

java.lang.NullPointerException  
at com.atlassian.confluence.core.DatabaseSidManager.getSid(DatabaseSidManager.java:44)

#### Stack Trace:\[hide\] {#toc-hId-1976366091}

```
java.lang.NullPointerException	at com.atlassian.confluence.core.DatabaseSidManager.getSid(DatabaseSidManager.java:44)	at com.stiltsoft.confluence.extra.cipe.config.license.AddOnLicenseManager.getServerId(AddOnLicenseManager.java:57)	at com.stiltsoft.confluence.extra.cipe.config.license.AddOnLicenseManager.isCipeStiltSoftLicenseActive(AddOnLicenseManager.java:100)	at com.stiltsoft.confluence.extra.cipe.action.CipeUPMServletFilter.doFilter(CipeUPMServletFilter.java:24)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.extra.calendar3.servlet.PostInstallDialogInjectFilter.doFilter(PostInstallDialogInjectFilter.java:41)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.plugins.pulp.PulpFilter.doFilter(PulpFilter.java:70)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.analytics.client.filter.UniversalAnalyticsFilter.doFilter(UniversalAnalyticsFilter.java:75)	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:48)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:32)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.efi.OnboardingFilter.doFilter(OnboardingFilter.java:77)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:32)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:55)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:80)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:51)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.plugins.mobile.filter.MobileAppWebViewFilter.doFilter(MobileAppWebViewFilter.java:58)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.message.MessagesDecoratorFilter.doFilter(MessagesDecoratorFilter.java:65)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)	at com.atlassian.confluence.util.profiling.ProfilingSiteMeshFilter.doFilter(ProfilingSiteMeshFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.util.profiling.ConfluenceActivityFilter.doFilter(ConfluenceActivityFilter.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:17)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:31)	at com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:74)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:242)	at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.applyFilter(ConfluenceSecurityFilter.java:40)	at com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:29)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:94)	at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:67)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.pats.web.filter.TokenBasedAuthenticationFilter.doFilter(TokenBasedAuthenticationFilter.java:83)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)	at com.atlassian.confluence.web.filter.ConfluenceOpenSessionInViewFilter.doFilterInternal(ConfluenceOpenSessionInViewFilter.java:41)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:119)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.ConfluenceErrorFilter.doFilter(ConfluenceErrorFilter.java:24)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:105)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:31)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.analytics.client.filter.DefaultAnalyticsFilter.doFilter(DefaultAnalyticsFilter.java:26)	at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:48)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.troubleshooting.thready.filter.AbstractThreadNamingFilter.doFilter(AbstractThreadNamingFilter.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.web.filter.HttpRequestStatsFilter.doFilter(HttpRequestStatsFilter.java:58)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:121)	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:92)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.web.filter.ConfluenceTimingFilter.doFilter(ConfluenceTimingFilter.java:47)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:56)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)	at com.atlassian.confluence.extra.webdav.servlet.filter.WebdavRequestForwardFilter.doFilter(WebdavRequestForwardFilter.java:72)	at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:29)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43)	at com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.lambda$doFilter$3(VCacheRequestContextFilter.java:44)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:84)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:68)	at com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.github.kristofa.brave.servlet.BraveServletFilter.doFilter(BraveServletFilter.java:59)	at com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:52)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59)	at com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.setup.ConfluenceEncodingFilter.doFilterInternal(ConfluenceEncodingFilter.java:35)	at com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:42)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:202)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)	at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:542)	at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:764)	at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687)	at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357)	at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:433)	at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)	at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893)	at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1707)	at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)	at java.base/java.lang.Thread.run(Unknown Source)        
```

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Answers:
author: Fabian Lim
body: Hi [@Drake Zabriskie](/t5/user/viewprofilepage/user-id/894284)

You may want to create a formal ticket with atlassian support so that they resolve this issue: <https://support.atlassian.com/contact/#/>

Good luck


Tags: confluence-server

server