youngmon/atlassian-qna huggingface dataset:
Problems with Pie Diagram
Asked by Simon M?ller:

I would like to ask if anyone else is having problems with the diagram option in confluence.

I have created a pie chart that is made up of three pieces of information (table) and one column is red, one column is yellow and one column is green.

The funny thing is, as soon as the information for green and yellow still exist, the yellow column turns to gray.

However, as soon as all three pieces of information are present (for red, yellow and green) everything is OK.

How can I fix this bug?

See the attached screenshot.

Thanks!

![Grey Diagram.PNG](/t5/image/serverpage/image-id/187098iD207799E5A1E9BEB/image-size/large?v=v2&px=999 "Grey Diagram.PNG")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Simon M?ller](/t5/user/viewprofilepage/user-id/4148812) ,

I assume we are talking about our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_vendorID=27437) app and its [Chart from Table](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro?utm_source=atl_community&utm_vendorID=27437) macro.

Try to clear your browser cache and repeat the actions.

Also if you have Server/Data Center hosting, check the version of the app - the current one is 8.1.1. If you use an older version, please update.

If the issue still persists (I couldn't reproduce it in our test instance), raise a [support ticket](https://jsd.stiltsoft.com/servicedesk/customer/portal/2) and attach the Page Storage Format (upper right corner -\> menu ... -\> View Storage Format). Also give the version of your Confluence for Server/Data Center in the ticket.

comments: author: Simon M?ller
body: Thank you for your fast response. I will talk back to our IT regarding your advises.


author: Katerina Kovriga {Stiltsoft}
body: Thank you for reaching out!

Start with browser cache, maybe it could solve the issue.
Integrate my Confluence Public Space into my Product's Bot
Asked by Abhilash Harkut:

Hi,

I have a bot in my product which serves as a self serving bot providing with Knowledge Base articles when searched. I would like to integrate my Confluence Knowledge base into the Bot to be able to search article directly into my Bot. Can someone please guide on what all are the possible options to achieve that?

Some Requirements:

1. I should be able to configure specific Spaces of Confluence (I have my internal documentation, external documentation in different spaces) - Should be able to expose only External Documentation. Basically Only Public spaces should be accessible.

2. Search capabilities of Confluence should be achieved

3. Would whole article open in my Bot or clicking on article take me to Confluence page? Or this can be customised?

4. Would I be able to call my Confluence articles and edit them in my product; provided I have the permissions?


Answers:
author: Laura Parraga -K15t-
body: Hi Abhilash!

You might be interested in our app [Scroll Viewport for Confluence Cloud.](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview)

While it doesn't solve all your requirements, it gets pretty close.

With Scroll Viewport you can take the content of specified spaces in your Confluence (in your case your external docs) and transform it into a custom-styled help center. Your help center would look like this [example help center](https://goodsoftware.k15t.dev) or our [own company help center.](https://help-cloud.k15t.com)

You can direct your users to your help center via its URL for them to browse and search through the content directly on the site. Or, alternatively, you can embed links to the help center in your product or even use our in-app help feature to call the articles of your help center directly in your product, like this:

![](https://help-cloud.k15t.com/scroll-viewport/843515185/iframe%20in-app%20help.png?inst-v=b33532cf-3a21-4e4c-a5e5-4711f46a55f8)

Or via your bot.

The only thing that wouldn't be possible (at least not out of the box) is to search for articles directly in your bot. We would recommend to direct your users to the help center site so they can perform their search from there.

Hope that helps!

Cheers,

Laura

comments: author: Abhilash Harkut
body: Thanks Laura. the primary ask of my users is the ability to search the content directly on the Bot hence taking them to the help center will not be ideal. Also, I did a bit of research and later found that Confluence provides for both Content and Search APIs which I should be able to use and may be achieve what I am looking for.

Thanks again,

Abhilash


Tags: cloud

confluence-cloud

integration
Site hangs on any page I try to edit across any space
Asked by Alex Vaz:

Anytime I go to edit a page it just hangs. Next to nothing shows up on the network log.

Please help.


Answers:
author: Daniel Ebers
body: Hi altogether,

in that cases a lot more information would be needed as there is a bunch of possible causes.  
It would be needed to know if the instances are on a Confluence Server (Data Center) or in Confluence Cloud.

After having those information troubleshooting can begin but it every case to be inspected individually. Sometimes Community can help - but only if as many as possible details are provided.

Regards,  
Daniel


author: Gary Ng
body: Same problem here. Can't edit any pages in Confluence.

comments: author: Curtis Godfrey
body: Getting the same problem on Confluence too...
Regarding confluence migration
Asked by Aravind Koushik Gobburu:

When i am trying to do a confluence migration i am getting the error which is shown in the below screen shot. Can anyone help me out why this error is coming out?


Answers:
author: Carlos Garcia Navarro
body: Hi [@Aravind Koushik Gobburu](/t5/user/viewprofilepage/user-id/4224125) ,

This seems related to the issue described in this article: <https://confluence.atlassian.com/confkb/confluence-space-import-failed-with-invalid-compression-method-1044101528.html>

From the article:

Cause {#toc-hId--1181712124}
----------------------------

It seems that Confluence failed to open the zip file with the bundled gzip class, which can be caused by:

* The zip file was corrupted during the transfer.
* The compression method using was not supported by gzip.

Solution {#toc-hId-1305800709}
------------------------------

* Ensure that the XML backup is valid and not corrupted. It should contain at least the following two files:
  * `exportDescriptor.properties`
  * `entities.xml`  
    :warning: Please select the above files directly and zip them up so that they would be at the root of the zip file when compressed. These files should not be located in a sub-folder when it's zipped up, otherwise, Confluence will not be able to find the files during the XML restore.
* Do not use **Windows ZIP** compression to compress the XML backup. Use **7Zip** or **WinZip** instead.


Tags: confluence-server

server
How to filter using Confiforms field Smart Multi-row
Asked by Stefan Vogt:

Dear all!

It seems i miss something important. Is it possible to filter entries of the Confiforms field type Smart Multi-row? I choose an value/entry, press the filter button but nothing happens (unlike the very well working filtering on other field types like Smart Multi-select).

Any hints are very appreciated!

Stefan


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Are yo talking about ConfiForms Filter Control macro here?

Quickly testing it I see the following results (working as designed)

<http://recordit.co/YoSyqxFuoQ>

Smart multi-row field is rendered as multi-select when used in filter control, to allow users to select multiple options to filter on

Alex

comments: author: Stefan Vogt
body: Dear Alex!

What you show is what i need. Yes, i am in trouble with the Filter Control macro.

The rendering of the 'ConfiForms Form Filter Control' Makro that you show in your video is different from mine.

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/187157i2C1B387EF2CF79E6/image-size/large?v=v2&px=999 "grafik.png")

Maybe because of an outdated version? We use:

Confluence Server 7.14.1 updated on 03.11.2021

ConfiForms 2.24.2 updated on 21.12.2021

Stefan


author: Alex Medved _ConfiForms_
body: Yes, it looks like that - please update

As this field renders as a multi-select in filter control macro (and this field was in BETA until 2.24.7, so it might be the reason)


Tags: confiforms

confluence-server

filter

server
Is there any way to know who deleted any comments?
Asked by SINFRA Caxias:

I would like to know all the activities of the card members, including add and delete comments. Is that possible with the free version?


Answers:
author: milynnus
body: [@SINFRA Caxias](/t5/user/viewprofilepage/user-id/4058557) not sure whether this paid version have this as a feature.

The one way I know is deploy webhooks to report on updateComment action. Typically, the data captured include what was there prior to the delete or change and the username. Used Triggers to monitor all kinds of changes e.g. invalid card movement, assignment, protect card from deletion...etc.

Just curious is there any particular reason why you need to "know all the activities of the card members". The Activities under the "Show Menu" and Activity within a card should be the first place should there be a need to conduct any investigation.
Reinstating a cancelled team member
Asked by Marnie Keller:

We had an employee leave so one of our staff deleted his account in Trello. Now we need to access the cards the former employee created in one of our boards. Help! Can we reinstate him? Thanks in advance for your help!


Answers:
author: Ryan
body: Hi Marnie,

Sounds like it is important for you to get access back to those cards. As this question is related to account-specific information, it would great if you could reach out to us on trello.com/contact. Send in any card links that you might have, along with the user's email address and we can take a look at what your options might be.

Thanks!

Ryan
Automation - convert checklist to linked cards
Asked by Denny Ransom:

I want to create an automation that converts all items in a checklist to linked cards. As shown in scenerio #1 here  
<https://medium.com/workflow-automation-with-trello/how-to-link-checklists-cards-in-trello-to-upgrade-workflows-4a624873d4c8>

I even started a business account trial to see if I could find the option. I still can't.

Can this still be done as it's shown in this tutorial?


Answers:
author: milynnus
body: [@Denny Ransom](/t5/user/viewprofilepage/user-id/4023291) This tutorial should help <https://help.trello.com/article/1165-task-dependencies>  
My apologies for hijacking your post.

[@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) you wrote
> Linking Checklists --- The Missing Feature
>
> No tool is perfect.  
> There are quite a lot of things people would like to be able to do in Trello, that aren't possible. Unless someone comes up with an innovative Trello Power-Up, I am afraid there are a number of features we will be waiting for a little longer.
>
> Linking checklists is one of those missing features.
>
> Unfortunately, it is not possible to create a link between a checklist and a card.

What I was taught in PMP and internal SI classes was that for WBS should start with deliverables and you decompose them to as many work products as needed before listing the tasks. (I am aware many do not adopt this in real world ... it makes for easier POC estimates)

That being the case, the best practice would be cards and checklist items that go on to create cards should be either be a deliverable or a work-product before a checklist represents a list of actions/tasks. So I am curious under what circumstance would you to create a link between a checklist and a card? Is it facilitate work through a series of checklists ?

I wrote my own custom Power Up for Checklists and wanted to see if I should try to incorporate this , **if possible**.

Appreciate you sharing your experience from a Trello's perspective. Thanks.


Tags: automation

checklist
Import calendar from Outlook to Trello?
Asked by Audrey Ingram:

I already have a calendar set up for my project in Outlook, originally imported from SharePoint. Is it possible to import this calendar into Trello and automatically create cards for each event?


Answers:
author: Soumyadeep Mandal
body: Hi [@Audrey Ingram](/t5/user/viewprofilepage/user-id/4058454) ,

Welcome to the community!

Yes it is possible! just install the zapier power-up and follow the steps!

<https://zapier.com/apps/microsoft-outlook/integrations/trello>


Tags: ms-outlook
Can you archive an entire board or "snooze it" from a client who has not paid?
Asked by Erica Riedel:

Hey there! We use Trello for our clients to be able to use the content and graphics we build for them, but now we have a client who has stepped away and we want to get rid of her board, but yet if she decides to come back, we want to be able to bring all of her content we have stored in her Trello Board. Is there a way to snooze, hide, or archive, then be able to un-archive?

Hopefully this made sense!


Answers:
author: Iain Dooley
body: [@Erica Riedel](/t5/user/viewprofilepage/user-id/4058184) you can close the board and then re-open it, or you could just remove the client from the board and put the board into an "On Hold" collection (if you use Business Class).
Content Disappearing from Card
Asked by Holly Anderson:

We're using a card as a virtual sign-up sheet. The card uses a template that has 9:00, 9:15, etc. People will edit the card to sign up by a time, then save their sign-up. Later their sign up will disappear, even if other people have not entered the card since they signed up. The template data remains untouched.

We really don't think it's user error; it's been working for four months, it's just this past month that it's become a problem. And it's rare to accidentally/unknowingly delete just one piece of data as opposed to the whole card. Plus the whole, data disappears without anyone having entered the card since the data was entered, thing.

Any insights as to what might be going on?


Answers:
author: Iain Dooley
body: [@Holly Anderson](/t5/user/viewprofilepage/user-id/4058162) there might be some automation applied that's causing cards to reset, can you look in your Butler command log to see if anything is running?

Also, can you provde a screencast eg. from loom.com to show this happening?
Integration with Workplace by Facebook: missing synchronization
Asked by armellekerneis:

Hello everyone,

This is related to the integration with Workplace by Facebook.

On Workplace's blog, it says that "When a member of the project team updates your Trello board or card, it will automatically update the Workplace post so teams always see the latest and greatest version."

I posted a Trello board in a group on Workplace and I tried to modify a Trello card on the board but it does not impact my Workplace post.

Have I missed something?

Here's the source:

<https://www.workplace.com/blog/trello/>


Answers:
author: Ryan
body: Hi there,

Normally, your Workplaces admin will need to enable the integration first in order for you to use this. After that you can install the Power-up on your Trello board.

Could you tell me the steps that you have taken to enable this on your boards?

Thanks!

Ryan

comments: author: armellekerneis
body: Hi Ryan,

Thanks for the prompt reply.

I had already added the integration but not installed the power-up on my Trello, that must be why.

I'll try this then!

Many thanks!

Armelle


Tags: integration

workplace
Can I create a card with all the information at once ?
Asked by Hana ha:

Hello there,

I am using zapier to extract data from trello and store them in a google spreadsheet whenever a card is created.

However, when I create a card, I can only edit the title and add labels and members if needed at first. Then, when the card is created, I can edit the description, add checklist(s)...

Is there a way to fill in all these information at the outset ? I mean, to save the card only when I filled in everything I need to.

Thank you!


Answers:
author: Iain Dooley
body: [@Hana ha](/t5/user/viewprofilepage/user-id/4053325) only if you create the card using the API. However you could change your Zap to update an existing spreadsheet row when a card is updated. The way to do that would be to find an existing spreadsheet row containing a link to the card that was updated, if it doesn't exist create a new spreadsheet row.

comments: author: Hana ha
body: Thank you [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) for you answer. Indeed I ended up creating several Zap with the 'New activity' trigger to create a card and then update it while adding labels, description and checklists.

In the meantime, the information sent in a spreadsheet row is updated at the same time.

Thank you for your help !


Tags: zapier
Google Drive
Asked by Gus Yurgel:

Hello team,

I would very much appreciate some help with some issues with my Google Drive folders:

Whenever i want to attach a google drive folder, trello shows my some folders belonging to some former members. These people are no more part of any of my boards.

My question is; apart from erasing those boards and teams, ?is there any other actions i should do to erase those members (and their google documents) from my trello?

Thank you!

GUS


Answers:
author: Iain Dooley
body: [@Gus Yurgel](/t5/user/viewprofilepage/user-id/4058099) the issue isn't that they were a part of Trello, it's that those files are accessible to you in Drive. You'd have to delete the content from Drive in order not to see it when attaching a folder to a Trello card.

comments: author: Gus Yurgel
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thank you for your answer.

You are right, it solved the issue.

Best wishes!

GUS


author: Ilaria Ponti
body: Hi everyone!

I have an issue with the slide export.

The presentation generated in Drive does not include images anymore. Is it a bug? Or have they changed the features?

Thanks in advance,

Ilaria
Shortcut to Home
Asked by Mark C:

Anyone know a shortcut key to get to the Home screen (i.e. the one that shows all the latest comments, not the one which shows all your boards.) I need this in order to set up a better touch tool short cut for fast access to the Home screen.


Answers:
author: Blair at Atlassian
body: Hi Mark,  
Right now, we don't have a designated keyboard shortcut for accessing Home. I'll share your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way!
Can I restrict access to the archived cards?
Asked by William:

Hello,

I want to know if it is possible to restrict access to the archived cards of a specific board so that board members are unable to change or access the archived cards but I will be able to do so?


Answers:
author: Iain Dooley
body: [@William](/t5/user/viewprofilepage/user-id/4057655) you can't restrict access, but you could automatically move archived cards somewhere else:

![2020-08-22 at 11.35 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/107606i80D1183155BA141E/image-size/large?v=v2&px=999 "2020-08-22 at 11.35 am.png")

comments: author: William
body: Thanks Iain, that will work.
Cards
Asked by Mike Carter:

Hi Would anyone know if there is any way to have custom cards i use a pdf form or a number of them for taking orders in our printing shop but it would be great to be able to create the form as a template and fill it in from the tablets as they take the order and save a double up


Answers:
author: Iain Dooley
body: [@Mike Carter](/t5/user/viewprofilepage/user-id/4057645) you could use the Crmble powerup which has a Google Form and a TypeForm integration to automatically create Trello cards from a form. The problem is that it doesn't have custom fields yet.

An alternative as [@milynnus](/t5/user/viewprofilepage/user-id/3947182) mentions would be to create a card from a Google Form submission by triggering a script on form submit using the API (or using Zapier for example).

Or, you could copy your Google Drive file when a new card is created, link it to the card then open it in Drive and fill in the form from there -- Google Drive (at least on iOS) actually has integrated form filling nowadays so it's pretty snappy.

comments: author: Brittany Joiner
body: Custom crmble fields are coming soon!


author: milynnus
body: [@Mike Carter](/t5/user/viewprofilepage/user-id/4057645) there are many Power Ups for forms which you can use. The advantage is that you get a working solution and quick time to value. The downside, in most cases, is that the data are easily and readily accessible since most will be kept as plugin data. Even with Trello API to get card.pluginData() you have to decipher it. Updating them programmatically is almost impossible.

The alternative option available would be to have your own form to feed Trello, storing the data in custom fields which you and Butler can have access...etc, etc. To can have Google Form to Google Sheet and have each row update trigger a card creation and populate the card correctly.

Your approach would be equivalent to have a card with all the custom fields set up such that when you add a card, the fields becomes fields on a form. I have not come across a Power Up that open up the card like a FORM.