youngmon/atlassian-qna huggingface dataset:
Is there any formal documentation regarding Integrating and custom set up of Jira server with Confluence Cloud?
Asked by Jolene Fairman:

I have activated the JIRA and Confluence link in the Application Link area, but am still not able to find where in confluence I can set up the custom fields on confluence to create JIRA tasks.   

Also is there a way to authenticate all users in our confluence login to be able to see the JIRA tickets?

We are running JIRA server and Confluence Cloud.


Answers:
author: Jolene Fairman
body: Thanks Rob

But with regards to creating the Jiras, the pop up that opens to create the JIRA does not allow you to add custom fields, how do I add this?

comments: author: Rob Woodgate
body: Hi Jolene,

I see what you mean. Neither of those options has customisation options to allow you to choose what fields can be filled in from Confluence. The aim is to allow you to add an issue to the backlog quickly and easily, and then go straight to that issue in JIRA to add in details if you want to.


author: Rob Woodgate
body: HI Jolene,

You can create a JIRA ticket inside Confluence by selecting some text and clicking the [Create JIRA Issue](https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html#UseJIRAapplicationsandConfluencetogether-CreateissuesfrominsideConfluence) icon - see [here](https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html#UseJIRAapplicationsandConfluencetogether-CreateissuesfrominsideConfluence) for instructions. You can also create JIRA tickets using the [JIRA Issues macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html).

As for authentication, you need to add all of the users who need to access JIRA to a group, and give that group permission to access JIRA. See [here](https://confluence.atlassian.com/cloud/manage-groups-744721627.html) to learn about managing groups.


Tags: cloud

confluence-cloud
Create page from template not blank
Asked by Jim:

We are currently upgrading to 5.10 and I notice that the Create button functionality is now split between 'Create a blank page' and 'Create from template,' which is cool.

However, the link for creating a blank page is [https://yourinstance.com/pages/createpage.action?spaceKey=blahblah\&fromPageId=whatever](https://kingfluence-test.int.midasplayer.com/pages/createpage.action?spaceKey=ADT&fromPageId=125863519)

Is it possible somewhere to change this URL so that it points instead to [https://yourinstance.com/pages/createpage-entervariables.action](https://kingfluence-test.int.midasplayer.com/pages/createpage-entervariables.action)[?spaceKey=blahblah\&fromPageId=whatever](https://kingfluence-test.int.midasplayer.com/pages/createpage.action?spaceKey=ADT&fromPageId=125863519)

i.e. change from [createpage.action](https://kingfluence-test.int.midasplayer.com/pages/createpage-entervariables.action) to [createpage-entervariables.action](https://kingfluence-test.int.midasplayer.com/pages/createpage-entervariables.action) and redirect to our template basic page?

We don't want our users creating blank pages - we want to guide them to use our tempate, which has nice sections, the viewtracker marco, etc.

Thanks,

Jim.


Answers:
author: Mihai Schwarz
body: Hello Jim,

I know that you can change, disable or modify available templates from here:

image2017-1-30 14:21:36.png

If you want to modify "blank template" you can do it from here:

image2017-1-30 14:23:33.png

[](https://community.atlassian.com/t5/Confluence-questions/Create-page-from-template-not-blank/qaq-p/25583?attachment-id=2011){#link_118f8652c9a294}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/4284/1/image2017-1-30%2014%3A21%3A36.png){#display_118f8652c9a294_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Create-page-from-template-not-blank/qaq-p/25583?attachment-id=2012){#link_118f8652c9a294_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/4284/2/image2017-1-30%2014%3A23%3A33.png){#display_118f8652c9a294_2}

comments: author: Jim
body: When I go to my Global Templates and Blueprints screen (/pages/templates2/listglobaltemplates.action) I see a list of the templates we have created, and I can edit those. The one I want to edit, however, is the 'Basic page' template which is the one provided by default by Confluence, but that doesn't appear on my list. If I could edit that one, that would be perfect...
Export option not showing - Space Export Web Interface has no modules - Can I update/install add-on again?
Asked by Daniel Mulcahy:

Hey,

I am site admin cut cannot see the export space option. When I check the add-ons for 'Space Export Web Interface', this add-on has no modules.

Any ideas on how to fix?

Thanks,

Daniel.


Answers:
author: Daniel Mulcahy
body: Hey,

Atlassian are in the middle of an upgrade. You need to log a call to get them to enable it on your site.

Not sure if this is link is public .... <https://support.atlassian.com/servicedesk/customer/portal/23/JST-254337>

Regards,

Daniel.


author: Cam Mence
body: I have the same problem... did you ever find a solution?


Tags: cloud

confluence-cloud
How can I setup a user so the person only gets acess to specific pages?
Asked by Daniel Park:

We can give users access to a limited set of spaces without too much trouble, but is there a way I can have a user that is locked down except for a few pages that have been enabled for that user?

Configuring at the sapce level: <https://answers.atlassian.com/questions/210400>


Answers:
author: David Sumlin
body: @Daniel Park, you can't do that simply. Confluence is built around the concept of granting groups of people spaces, and then letting page creators restrict specific pages. That means, you'd have to make sure that every page in a space was restricted for that one user, except for the pages that you wanted him to see. This is an unwieldy and unrealistic way to do it.

We struggled with this also, but in the end, the collaboration focus within Conluence convinced us to allow people to see more things vs less. To this day we're still amazed at how many people watch pages \& spaces which to us seem to have nothing to do with their job description. Is this a problem? Depends on how you look at it.

There are addons that might be semi-useful for you though I don't know if it's very practical for what you're looking for.

<https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.perimeter/server/overview>


author: Rodney Hughes
body: The process is the reverse - you only allow the other Users to see their pages

Use Page View Restrictions (via Ellipsis three dot icon) to select which Users you are ALLOWING to see the pages - just don't include that person in the list


Tags: cloud

confluence-cloud

user-management
gliffy has disappeared from our cloud instance
Asked by Brendan Andrews:

At some point today it became unavailable. It no longer appears for our cloud instance in either installed or even available add-ons .

From an end user point of view, we see this wherever a diagram was:

image2017-1-30 15:31:23.png

[](https://community.atlassian.com/t5/Confluence-questions/gliffy-has-disappeared-from-our-cloud-instance/qaq-p/231336?attachment-id=7893){#link_1185cba7e75d5a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/39190/1/image2017-1-30%2015%3A31%3A23.png){#display_1185cba7e75d5a_0}


Answers:
author: Nic Brough -Adaptavist-
body: Check your my.Atlassian account to make sure it's still paid for, enabled and licenced. If it is, then contact <https://support.atlassian.com> to get them to fix it.


author: Ziming Wang
body: We are in the middle of migrate 1000+ Gliffy addon from p2 to new connect version. Some instance might experience similar for very short time window.


author: Brendan Andrews
body: Overnight it has reappeared without our intervention,


Tags: cloud

confluence-cloud
How to add <meta name="robots" content="noindex" /> to doc theme pages?
Asked by Daniel Drahnak:

I'm looking to suppress public search engine indexing on a number of older doc theme pages in Confluence 5.6.6. Can anyone suggest the best method for adding

```
<meta name="robots" content="noindex" />
```

to header of each page?


Answers:
author: Rob Woodgate
body: Hi Daniel,

I can't say i know exactly, but you might want to start by looking at Atlassian's developer guide for customising spaces: <https://developer.atlassian.com/confdev/development-resources/confluence-architecture/front-end/confluence-ui-guidelines>

Then there's the admin guide to customising spaces:<https://confluence.atlassian.com/doc/customizing-site-and-space-layouts-149374.html>

And, as the HTML is contained in Velocity files, the velocity template overview: <https://developer.atlassian.com/confdev/development-resources/confluence-architecture/confluence-internals/velocity-template-overview>

These may or may not give you the answer you need, but they should help you understand how it all fits together and maybe work out what terms to search for. Or, hopefully someone here will be able to help with an exact answer!


author: Daniel Drahnak
body: Thanks Steven. We would need to add this meta tag to only a few specific spaces using the doc theme. Not sure if we could precisely do this using the method you suggest.


author: Steven F Behnke
body: The most straight-forward way would probably be to edit the theme itself and reload Confluence. Is this acceptable, or a non-starter?


Tags: confluence-administration
which task list is correct?
Asked by Stephanie Tatem Murphy:

<https://confluence.atlassian.com/conf54/confluence-user-s-guide/managing-changes-and-notifications-and-tasks/managing-tasks-in-confluence>


Answers:
author: Nic Brough -Adaptavist-
body: You're going to need to explain this question, as there's only one task list.


Tags: cloud

confluence-cloud

tasklist
change or turn off connection points on library objects
Asked by Stacey Farrar:

[](https://community.atlassian.com/t5/Confluence-questions/change-or-turn-off-connection-points-on-library-objects/qaq-p/107540?attachment-id=11416){#link_1185cc3e712a0b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/17976/1/image2017-1-30%2012%3A53%3A26.png){#display_1185cc3e712a0b_0}


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to explain what connection points and library objects are in Confluence - they're not standard Atlassian-speak, so I'm not sure what you're referring to.
Script runner for Confluence event handler listening on event from other plugins
Asked by Tuelle:

Hi,

I am using the three plugins Script Runner for Confluence, Comalatech Workflows and Metadata (by A.Armstrong). Is it possible to write an event handler with Script Runner that listens on

* events implemented by Comalatech Workflows (e.g. ContentApproveEvent or StateChangeEvent), or
* events related to metadata fields?   

Thanks for any answer!


Answers:
author: Rafael Franco
body: Hi Tuelle,

Was thinking how you could solve this. Took me a while since I had to actually decompile the Comala Workflows add-on and understand how they do it. The good news is that there is sort of a way that you can fix this.

You'll need to use the Script Listeners and listen to the PageUpdateEvent.

Every time a Approval/Rejection or whatever state is performed, the PageUpdateEvent will be fired. This means you can actually catch the event, verify if it comes from Comala, and add a contentProperty stating the initial version using

```
this.contentPropertyManager.setStringProperty(page, "versionBeforeApproval", currentPageVersion);
```

Then when it's approved, you'll get the same PageUpdateEvent. There you'll need to check for the Approved state as it is shown on the following screenshot:

Screen Shot 2017-02-15 at 16.26.30.png

Then, I would suggest you add another contentProperty issuing the version after the approval.

This means you'll end up with 2 content properties, one that defines the beginning and the other the end.

Finally, you can display those in the UI using a Script Fragment that just calls the following REST Api:

<https://docs.atlassian.com/atlassian-confluence/REST/latest/#content/>

{id}

/property-findByKey

Hope that helps.

Rafael  
[](https://community.atlassian.com/t5/Confluence-questions/Script-runner-for-Confluence-event-handler-listening-on-event/qaq-p/258417?attachment-id=1827){#link_1185cc2f7ca7d9}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/43647/1/Screen%20Shot%202017-02-15%20at%2016.26.30.png){#display_1185cc2f7ca7d9_0}

comments: author: Tim
body: Hi Rafeal, is this still the way to do it? I set up a script listener in Scriptrunner and I am listening to the PageUpdateEvent, which does trigger when I edit the page. However, there seems to be no PageUpdateEvent fired when approving a draft via Comala.

Thanks,

Tim


author: Rafael Franco
body: @Jamie Echlin \[Adaptavist\] I believe Metadata fields comes from the [Metadata add-on](https://marketplace.atlassian.com/plugins/com.communardo.confluence.metadata/server/overview)

If it fires events then <https://productsupport.adaptavist.com/browse/SRPLAT-96> should cover it anyways.


author: JamieA
body: Unfortunately not currently for the first point: <https://productsupport.adaptavist.com/browse/SRPLAT-96>

For the second point @Rafael Franco \[Adaptavist\] can you help please? I'm not sure what a metadata field is in this context.


Tags: addon-com.comalatech.workflow

addon-com.onresolve.confluence.groovy.groovyrunner

scriptrunner

workflow
Is there a limit to the number of historical revisions on a single page?
Asked by Edcor Admin:

*This question is in reference to Atlassian Documentation: [Page History and Page Comparison Views](https://confluence.atlassian.com/pages/viewpage.action?pageId=139379)*

We have a few habitual savers and more than a few documents that are being constantly updated. While we can work on the staff to break them of their urge to click save, we would like to know if there is an upper limit to the number of page revisions a single page can have in history. Thanks!


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There is no limit to the number of versions you can save. I haven't checked if there is technical issue once you reach a certain number but that would be quite an accomplishment if you can hit that mark :wink:

comments: author: TomC
body: To Jobin's point, we have had some attachments with over 1000 revisions. No problem. However, it may begin - depending upon attachment size - to start taking up server space, so keep that in mind in case that could be an issue for you. We just go in on those known pages and delete the many-times-updated attachments from time to time and then upload the latest version to begin the versioning process again.


author: Rob Woodgate
body: +1 for Jobin and Tom. Also, you should encourage your users to save regularly, because the consequences of NOT saving regularly can be significant. It depends on how regularly you've set Confluence to save drafts, but if you've got 120 users and they all lose 5 minutes work, that's 10 man-hours down the drain.


author: Edcor Admin
body: Thank you everyone for your responses. I admit to being gun shy about software limitations I've run into in the past. Data corruption is not fun and we've hit some weird limitations over the years for having too many records.


Tags: limit

page-history
Number of Users
Asked by Nikho Rosales:

We currently have a 50 user Server based Confluence. Not everyone will need to use this plugin. Would we need to pay for a 50 user version of this plugin or can we assign certain users to have access?


Answers:
author: Walter Buggenhout
body: It's not quite clear what plugin you are referring to. But anyway, commercial add-ons on the Marketplace follow the user tier of the product you purchase them for. If your Confluence instance is 50 user, than so is your add-on.
filtering confluence pages
Asked by Natalie Duczman:

How Can I filter a confluence page ?


Answers:
author: Milo Test
body: As part of a search of pages? One way is to start with a search, then use the filtering function in the left sidebar:

image2017-1-27 13:24:50.png  
[](https://community.atlassian.com/t5/Confluence-questions/filtering-confluence-pages/qaq-p/68773?attachment-id=11236){#link_1185cc9919088e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11652/1/image2017-1-27%2013%3A24%3A50.png){#display_1185cc9919088e_0}
Can I filter on undecided decision pages
Asked by Scott Paden:

How can I filter the status property for types of decisions? I have many decisions that have been marked decided, but I only want to see "In Progress" decisions. How can I filter for those decisions only?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Scott,

You can filter Page Properties Report by status with [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro.

comments: author: Scott Paden
body: I figured it out, almost. But how do I make the page only show one result without user intervention? I can filter on STATUS, but it displays a status filter for the user to select a status. I want a STATUS = UNDECIDED filter where the user selects the page, and it only shows rows with a UNDECIDED status without user intervention.


author: Andrey Khaneev _StiltSoft_
body: You can set UNDECIDED as a [default value](https://docs.stiltsoft.com/display/TableFilter/Managing+Filters+in+the+Page+View+Mode#ManagingFiltersinthePageViewMode-Savingdefaultvaluesforfiltersinthepageviewmode) of the STATUS filter and hide [filtration panel](https://docs.stiltsoft.com/display/TableFilter/Managing+Filtration+Parameters#ManagingFiltrationParameters-HidingtheFiltrationPane). In this case all users will only filtered table without filter inputs and anything else.


Tags: cloud

confluence-cloud

page-property
Confluence displaying version 1 of attachments only
Asked by Ben Hilsden:

Hi,

Weird one this. Couldn't find anything about it on the web, but apologies in advance if this is a duplicate.

We're experiencing an issue with Confluence only displaying version 1 of **some** attachments. An example: We have a document that has 2 versiona. Version 1 is an unsigned contract, version 2 is a signed contract. Confluence is only displaying version 1 (unsigned). However, if we choose to download the file, it downloads version 2 (signed contract).

The usual steps such as clearing browser cache / history etc has been done. This is effecting all users. Firefox, Chrome \& Edge all tested. Same issue on all.

Any suggestions?

Kind regards,

Ben


Answers:
author: Rob Woodgate
body: Hi Ben,

Is that happening on the page, or in the Attachments, or both?

comments: author: Ben Hilsden
body: Hi Rob,

Thank you for your response. This is happening on both. As mentioned though, if downloading the attachment it downloads the most recent version, however displaying it through Confluence is the issue.

Cheers,

Ben


author: Rob Woodgate
body: Hi Ben,

If I've understood you correctly, only one attachment is showing on the page, and only one attachment is showing in the Attachments, but if you download that attachment, the other attachment is downloaded, even though you can't see that attachment.

That's a really odd scenario, but most likely caused by the link between your instance and the database. Attachments are stored away from the page, and when I've had weird attachment issues in the past (although I've never had this one specifically) Atlassian have reset the Confluence \> DB link and all was resolved. As no-one else has chipped in, you might want to call Atlassian and ask for their process for this (or their advice, as they almost certainly simplified their explanation for me).


Tags: confluence-administration
Change the color of the background and text in a table heading
Asked by Nancy Moir:

Hi, I would like to change:

* the background color of table headings (default is grey)
* the font color of the text in the table headings (default is black)

I want to change these in the css for the entire space. I have tried overwriting various styles defined in aui.css, but none of them work. I can change the font size of the table headings, but not the color. Which css styles do I need to define to change these? Thank you.


Answers:
author: Rob Woodgate
body: Hi Nancy,

[This page](https://confluence.atlassian.com/confkb/how-to-change-table-appearance-using-css-313464913.html) should have the information you need.

comments: author: Nancy Moir
body: Thanks, Rob. Unfortunately, that doesn't seem to work. I tried pasting it in a space stylesheet, as well as a global stylesheet (both of which were initially empty) and there was no effect. We are running Confluence 5.9.8.


author: Rob Woodgate
body: Hi Nancy,

If you've not amended Confluence CSS before, these are good resources:

<https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>

<https://confluence.atlassian.com/doc/basic-styling-tutorial-170000548.html>

And the answer to this question, specifically about using Firebug or a Chrome alternative, might help: <https://answers.atlassian.com/questions/37542974>

As might this: <https://answers.atlassian.com/questions/72186>

If you're really struggling there are [Atlassian Experts](https://www.atlassian.com/partners/search?page=1) who can help you achieve what you want.


author: Nancy Moir
body: Thanks, Rob. I've been able to use Firebug to obtain the css paths of the table headers, and restyle them. The paths are rather long, but at least they work. :smile:


Tags: confluence-administration
What do I do when I get the "saved as draft" message?
Asked by John Garison:

I don't understand why I am seeing the "A version of this page you were editing *date/time*was saved as a draft. Do you want to view the changes, resume editing, or discard it?" or what I should do.

* If I worked on a page, and saved the session, should I see this message? \[IMHO - No\]
* If I worked on a page and did not save my edits, should I see this message? \[IMHO - Yes, but the message should be more specific\]
* If I opened a page in Edit mode and Closed it either w/o making changes or making changes I want to discard, should I see this message? \[IMHO - No\]

It comes down to what "editing" and "saved as a draft" mean I guess. In situations where I have encountered this message and I have a good idea of what I had been doing (it happened recently, not 5 months ago):

* When I click "view the change" I have yet to see anything highlighted that would indicate what was changed.
* When I click "resume editing" I have yet to detect anything missing or unchanged.
* When I click "discard" I have yet to detect any lost content
* When I click the X I have very rarely discovered lost text, but I'm 99.99% convinced that is due to Okta (security app).


Answers:
author: Nic Brough -Adaptavist-
body: A draft is an automatic save of a page.

There is no "save a session", so I'm not sure what the problem is. You save a page, and it's completed, so there's no draft.

If you leave a page edited but do not save, and the draft auto-saves, then yes, you should get question if you go back to it.

I do agree with you that a draft that is identical to the source because you never actually edited anything should not ask though - it's not useful really,


author: John Garison
body: If a draft is an autosaved version of a page, it should be overwrotten when the page is either Saved or Closed. "If you leave a page edited but do not save, and the draft auto-saves, then yes, you should get question if you go back to it." implies that this is the only situation where I should see this message ... but it isn't. If only it were.

I KNOW I have edited and saved a page, and gone back to edit it again a short time later and I see this message. I also see it in various flavors at other times, and even for changes made in a different version (Scroll version), and IIRC even for different files.

I guess my real issue is that it is a vague and often misleading error message that does not help me and actually confuses more than it helps.