youngmon/atlassian-qna huggingface dataset:
Downgrade FishEye 2.7.13 to earlier version?
Asked by jmooo:

I've been [having](/questions/57766/fisheye-w-jira-user-database-problem-communicating-with-crowd) [a lot of](/questions/57541/fisheye-smart-commit-messages-don-t-link-to-jira-properly) [trouble](/questions/57785/fisheye-2-7-13-interface-missing-formatting-buttons-don-t-work) with the latest FishEye release 2.7.13. Is it possible to go back to 2.7.12? I noticed when 2.7.13 ran for the first time it said something about updating the database, will 2.7.12 not be able read the DB properly anymore?


Answers:
author: Nick
body: Hi xref,

I have added answers to each of your linked issues.

I believe something has gone wrong with the way you upgraded to 2.7.13. The screenshot you posted here: [https://answers.atlassian.com/questions/57766/fisheye-w-jira-user-database-problem-communicating-with-crowd?page=1](/questions/57766/fisheye-w-jira-user-database-problem-communicating-with-crowd?page=1) is for example not from fisheye 2.7.13.

To downgrade from 2.7.13, you will have to do a restore from a backup. However I think if you can work out why the install appears to have gone wrong you may be better off.

Cheers,

Nick


Tags: downgrade
Got exception: com.cenqua.fisheye.rep.DbException: SVN Client exception fetching content
Asked by Alexey Alexeenka:

When I start to review I get exception:  

```
ErrorInternal Server ErrorError 2A javax.el.ELException was encounteredcom.cenqua.fisheye.rep.DbException: SVN Client exception fetching content: org.tigris.subversion.javahl.ClientException: svn: '/svn/gmu/!svn/bc/9716/features/1.9.0_bf/gmu-common/src/main/java/ru/lanit/gmu/util/DisplayTagUtil.java' path not found: 404 Not FoundYou are runningetc/Release CR2.7.13 FE2.7.13 (20120517072828 2012-05-17)
```

That error not for all files. Some of them work correclty.

I have following information into repository settings:

**Basic Details**   
Store Diff Info: checked

**SVN Connection Details**   
SVN URL: [https://xxx.yyy.ru/svn/project_1
Path:](https://xxx.yyy.ru/svn/project_1%3Cbr%3EPath:%C2%A0) /features/1.9.0_bf  

That all, please help me.

![](../../../upfiles/error_3.png)


Answers:
author: Fukan
body: We are using Fisheye 3.1.1 version, we are facing same issue...., we have done reindexing and restart also.., but still the error exists. How to solve?


author: Tino Winkler _Communardo_
body: Hi Alexey.

the question is a bit old now. But in case someone else comes by, having the same question (like me) I wanted to share my solution.

I had the same problem today. It turned out that it was caused by a change of the SVN repository configuration in crucible (I changed a path to include a bigger part of the repo).

I fixed the problem by reindexing the repository. See screenshot for details:![](../../upfiles/reindex.PNG)

Hope this helps.

Cheers, Tino


author: Alexey Alexeenka
body: Root exception on server log

Caused by: org.tmatesoft.svn.core.SVNException: svn: '/svn/gmu/!svn/bc/9716/feat  
ures/1.9.0_bf/gmu-public-web/src/main/webapp/WEB-INF/jsp/analytics/agencies/regi  
onSummary.jsp' path not found: 404 Not Found (<https://vcs.lanit.ru>)


Tags: database

svn
Turn fisheye on/off during crucible eval
Asked by Alan Qian:

Hi, I am currently evaluating Crucible. Apparently the eval license for Crucible comes with a full Fisheye as well. I want to just evaluate Crucible on its own (since it can run with Fisheye Light without me paying for Fisheye). I managed to turn FishEye off by deleting its 'eval' license on the /admin \> System Settings \> System Info page. Now FishEye says 'Disabled'. Does this mean FishEye is not running at all, or is the light version still running? How do I turn the full version of FishEye back on?


Answers:
author: Alok kumar Singh
body: When navigation to the Fisheye Plugin page under, Administration \> Plugins \> FishEye Plugin, JIRA shows that the plugin is disabled and the enable link to activate the plugin is missing. This occurs if the FishEye plugin was disabled in a previous version of JIRA....


author: rverschoor
body: When you remove the FishEye license key, the full version is no longer running.  
The "light" version is still running, otherwise Crucible wouldn't be able to retrieve information from your version control system.

If you want to start using the full version of FishEye again, replace the "Disabled" text in the license key field with the FishEye license key.

comments: author: Alan Qian
body: Thanks Rene. I did replace the 'Disabled' string with 'Evaluation' as I remember that was the previous license text. But after clicking on 'Update', and going back to the license edit page (even after restarting the server), the FishEye License went back to 'Disabled'.
Enabling FishEye > People on AOD instance
Asked by Dan Murphy:

We're running an OnDemand instance of Atlassian Confluence/Jira+GreenHopper/FishEye+Crucible+SVN.

I was trying to find a source commit to our SVN repo by a specific developer, so I navigated:

Project \> Source \> People

And got shown an All People screen with the message:

User listings have been disabled. Please contact your administrator for more details.

Since I \*AM\* the administrator, and cannot find a configuration option to enable user listings under either FishEye or UserAdmin, I'm wondering if AOD supports this at all, or if it's just another case of AU and US being separated by a common language.


Answers:
author: Nick Mason
body: We need to manually enable the People tab at the moment, just raise a support request with us and we'll get it done.


Tags: cloud

user
FishEye 2.7.13 interface missing formatting, buttons don't work?
Asked by jmooo:

Just upgraded from 2.7.12-\>2.7.13, which is nice and easy because of $FISHEYE_INST, however when I login as the FishEye admin user now it appears a lot of the formatting is gone on the admin page? All the options are sort of smashed to the left of it pane. Checked in latest Chrome and Firefox, same issue.

In addition many buttons don't do anything. Such as 'Re-sync / Edit / Remove' on the Authentication tab to setup JIRA user syncing.

![](../../upfiles/Screen_Shot_2012-05-25_at_9.44.26_AM.png)


Answers:
author: Nick
body: Hi xref,

Sorry to hear that the 2.7.13 upgrade has not gone so smoothly for you.

Regarding this particular issue. What javascript or css errors are you seeing?

Can you please raise a support ticket with us on href="http://support.atlassian.com%20"\>http://support.atlassian.com and upload the page source for that page?

Also, which platform are you running those browsers on. We have not seen this issue before and can not reproduce it.

One last thing to try here is a SHIFT-Refresh of the browser, in case, for some reason, the browser cache has some of the 2.7.12 static content (this in theory should not happen however).

Cheers,

Nick


Tags: format
How can I set Application Link between Jira and FishEye and how to gain system-administrator access to do that?
Asked by Slobodan Stani?i?:

Currently I have admin role in our company space in your JIRA OnDemand cloud and want to use SVN server that we should be able to access and use under [https://\<company_name\>.jira.com/svn](https://gobandit.jira.com/svn.).

However, I read in your FAQ section that linking between FishEye (which I already installed) and Jira requires system-administrator access what no one in our company has. How can we link those two apps without such account?

If this is done, will I be able to see 'Import SVN server' option as it's described in your manuals, since I cannot see such option anywhere in my Dashboard? If not, what would be the right way to import SVN server in that case?

Thanks in advance,

Sloba


Answers:
author: TimT
body: Sloba,

Application links are automatically created between the OnDemand apps that you purchase. It's not necessary to create these links yourself.

The "Import SVN Respository" command is found in the Source administration console.

1. Click your name in the upper-right (just left of "History")
2. Choose "Administration". If you don't see it, then your user account doesn't have administrator permission and you'll need to contact an administrator of your account to grant you access.
3. In "Administration", you should see a "Source" tab---not the one in the top header, but just under the "Administration" heading, next to "General" and "Issues", etc.
4. Click "Source" and the "Import SVN Repository" link is at the bottom of the left-side menu.

![](https://img.skitch.com/20120526-excxf2b3s5n37yis4axkhr7ufi.png)

If you don't see the "Source" tab in step 3, your user may not be licensed to use FishEye. Since you can buy different numbers of user licenses for different OnDemand applications, you need to assign the users to each app that you would like them to be able to use. If you are an admin, you can assign yourself.

1. In the Administration console, click the "General" tab
2. Click "User Management", or the triangle next to it to expand the User Management sub-menu
3. Click "Application Access" to get to the application license management page
4. Click the checkbox in the "FishEye/Crucible" column for your username

![](https://img.skitch.com/20120526-rbp2snfkm75fpy6hucb3mgr6fm.png)

comments: author: Slobodan Stani?i?
body: Hi Tim,

Thanks for detailed answer and support, that's exactly what I need in order to get the job done.

Best,

Sloba


author: Renjith Pillai
body: You don't get System Administrator rights in OnDemand. Please raise a support request explaining the issue you are facing.


Tags: cloud

fisheye-crucible-svn-ondemand

system-administrator
SourceTree installer doesn't actually install anything and execute as a stand alone app
Asked by Maxiride:

I've downloaded and run the .exe for windows version 3.3.8, after the wizard completed I have no SourceTree application in my start menu.

If I doubleclick again the installer instead of the setup wizard SourceTree itself is launched as if it was a standalone application.

After inspecting the C drive I found that a new folder was made under C:\\Users\\myname\\AppData\\Roaming\\Atlassian and ..\\Sourcetree, I suspect that here is where preferences and configurations are saved.

However, no SourceTree app can be found under C:\\Program Files (or the x86 folder). Is this the intended behaviour for the SourceTree installer? As of now I can't delete the setup exe file otherwise I wouldn't have any other way to run the application.


Answers:
author: Robert Rodriguez
body: Come on Atlassian, address this its a big deal.

comments: author: Maxiride
body: I've been using Atlassian products a lot since in our company we use several of their products and this issue has been ongoing unaddressed for too long.

<br />

Me and my colleagues switched to Fork.
Default account for github.com keep changing to No
Asked by Yakir E:

Sourcetree keep changing the status of the default account for github.com to No. After manually changing it back to Yes everything is working fine for 5-10 minutes. After this when I try to pull or push I am getting the following error

remote: Repository not found.  
fatal: repository '<https://github.com/SlateScience/SlateMathV2.git/>' not found

Pressing the "Set as default" in the GitHub's Accounts temporary fix it again.

Using version 3.3.6 under windows 10 64 bit.

10x


Answers:
author: Yakir E
body: I found a solution. Not sure which step fixed it though.

1. uninstall source tree and delete the folders
   1. C:\\Users\\\<username\>\\AppData\\Roaming\\Atlassian
   2. C:\\Users\\\<username\>\\AppData\\Local\\Atlassian
2. goto Credential Manager ( in the search box enter Manage Windows Credentials ) and delete all the saved github accounts
3. install source tree version 3.3.8
4. use oauth for github account

Hope it will help to anyone having the same issue.


author: Mark Emerson
body: same issue. any solution?
Why is my File Explorer not showing all the unstaged files?
Asked by kimbarcelo1:

What I mean is the green check in file explorer and the red exclamation point.  
It was working like 2 or 3 days ago but now it's not, you can see my Sublime Text 3 is showing all the modified filed, and I can still see the unstaged files in sourcetree. I also can't see the show logs when I right click a folder, TortoiseGit \> Show logs option is missing.  

I tried to restart my laptop but it's still the same, I don't want to uninstall and reinstall sourcetree because installing it again is complicated. please help me. :(![Capture.PNG](/t5/image/serverpage/image-id/82189i03FC08BB4E21D27B/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: kimbarcelo1
body: I have found the solution, i reinstalled git and restarted my laptop, now it's ok.
Install SourceTree does not work.
Asked by dharam damani:

1) Click on BitBucket on Registration

2) opens up browser [https://localhost:34106/?state=authenticated\&code=somestring](https://localhost:34106/?state=authenticated&code=6g66zWGZvkPx5Lhq6X)

3) Error in browser

This site can't provide a secure connection {#toc-hId--1379376496}
------------------------------------------------------------------

**localhost** sent an invalid response.

* Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR


Answers:
author: gary6lin
body: I found a solution, try this:

<https://stackoverflow.com/a/60561350>

Delete domain security policies for your localhost
GitHub?Oauth???????
Asked by Y.Yamada:

?????????

??????????Oauth??????????

?Github????????

?Sorcetree??????-????????????

????????Github????????????????

?????Oauth????

??Oauth???????????????

?????(Chrome)?????[http://localhost:34106/?code=??\&state=authenticated](http://localhost:34106/?code=dfd7c6b9717ba64fcc3e&state=authenticated)????????????????

?Sorcetree???????????

Sorcetree?Ver.3.3.8??????

???????????????????????????????????????????

<https://community.atlassian.com/t5/Sourcetree-questions/Authentication-Successful-s-%E3%81%A8-%E8%A1%A8%E7%A4%BA%E3%81%95%E3%82%8C%E3%82%8B/qaq-p/1023234>

???????????


Answers:
author: Ai Hirama
body: ?????????????????????????

????OS?Windows?????????????????????????????????IE??????????????????????  
<https://support.microsoft.com/ja-jp/help/4028606/windows-10-change-your-default-browser>

????????????????


Tags: language-ja
Very High Energy Impact on Mac
Asked by Joel Hess:

Using Sourcetree v4 on a 2019 MacBook Pro 15in. If left open in the background, SourceTree is almost always at the top of the MacOS Activity Monitor for Energy usage. Average Energy Impact is listed at 109. Compared to the next highest being Firefox at 25.6. It's also at the top of CPU, and Disk usage, even when in the background and not in active use.

If I don't remember to completely quit SourceTree when I disconnect from power, it will most assuredly drain my battery.

![Screen Shot 2020-02-06 at 9.34.40 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/82003i845432C6E17AE006/image-dimensions/511x407?v=v2 "Screen Shot 2020-02-06 at 9.34.40 AM.png")


Answers:
author: jwestbrook-vsa
body: +1

Joel, did you find any solution?


author: Tony Erskine
body: +1 This is pretty ridiculous. Please fix it. I don't want to have to switch to the github client


author: Kele Nakamura
body: +1 i basically can't keep it open if i'm not plugged into power.


author: Joel Hess
body: I've found that disabling the "Check default remotes for updates..." seems to help with this.

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/126134i69A3865821C4AC9B/image-dimensions/412x225?v=v2 "Untitled.png")

comments: author: Miguel Espinoza
body: Unfortunately not working for me.

![Screenshot 2021-01-19 at 13.37.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/126238i5721F9609A22553D/image-dimensions/528x235?v=v2 "Screenshot 2021-01-19 at 13.37.58.png")


author: Miguel Espinoza
body: +1. Having this issue on macbook pro 13" - macOS Catalina. Any updates on the topic?


author: vineet choudhary
body: +1. I'm also facing this on 2019 MBP 16" with BigSur.

[@Joel Hess](/t5/user/viewprofilepage/user-id/1690167) did you find any solution?


author: Jonathan H?gglund
body: I get this too


author: diver92
body: same thing here. app restart always helps.. but after some time it starts high CPU usage again
Problems with accessing my bitbucket account from Sourcetree
Asked by Dominik:

I had Sourcetree set up for my company bitbucket using company email. Now I want to switch to my own private account. I reinstalled Sourcetree in hope it will now allow me to log in with my private email and authenticate using Google, as works perfect on my other PC.

1. How to log in to my own account?

2. Is there a way to have two accounts and switch between them?

Please advise.

Very frustrated,

Dominik


Answers:
author: Dominik
body: ok what finally worked for me is: tools-\>options and somewhere there there is an option to reset some key. I clicked it and got back to my previous account. Try it and let me know if it also worked for you.


author: Bunyalid_S_
body: this problems is same my error you can slove like? please share your solution to me , Thank with note
Created a new site and do not have access
Asked by Hutchison, Mary:

I created a new site and when using new URL, it states "you are not permitted to perform this operation" has a big red lock image.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Can you log into <https://admin.atlassian.com/> and see your new site?

I am assuming you meant cloud, but you tagged this as data center?


Tags: confluence-data-center

data-center
How export in PDF a page with section macro in a PDF
Asked by beatrice KOLB:

I have a page with the macro section and columns.

When i export this page in PDF, the section are not kept on the PDF.

In my pdf template, some macros are defined , like status, code block, panel, but not section ou columns.

How can i add theses macros ?

Thanks for your help


Answers:
author: Shawn Doyle - ReleaseTEAM
body: PDF exports work differently depending on cloud vs data center, and what addons/macros you are using. When I need a PDF export of a page I end up experimenting with changing up how I construct the page till I get something that works 'good enough'. I rarely can use a page as is, you will need to test different macros to see which ones the PDF exporter will handle.

Not the best answer, and I wish you luck.


Tags: unknown-hosting-type
Recommended emails: two of the selections indicated below do not work properly.
Asked by Elena Kokoliou:

Our users have been noticed that cannot change the settings clicking on the highlighted "buttons" at the end of the recommended e-mail, and they view the message that you see in fig. 2.

![buttons.png](https://community.atlassian.com/t5/image/serverpage/image-id/320620iE43F35BAB50FD272/image-size/large?v=v2&px=999 "buttons.png")

Fig. 1  

![request not processed.png](https://community.atlassian.com/t5/image/serverpage/image-id/320621i1EED1DAD6435F604/image-size/large?v=v2&px=999 "request not processed.png")

Fig. 2

Moreover, from the "Manage Notifications" , the "M" letter is not visible as you notice...

Please let me know, which could be the solution.

Thank you,

Elena

PS. The version we have is 8.5.7


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would suspect an issue with email reader, what are they using?


Tags: confluence-data-center

data-center

emails

recommended
Display LABEL value of the Radio button selection not the ID value in Confiform to Jira ticket.
Asked by Anand K:

```


Hi Team, i am trying the get the Radio button output extracted to the Jira ticket. 
I have tried the 3 below and all display the ID value of the Radio button selection and not the LABEL value


[entry.radiorequesttype.label] or
```

```
[entry.radiorequesttype.id] or
```

```
[entry.radiorequesttype] 
```

Any help is much appreciate!


Answers:
author: Alex Medved _ConfiForms_
body: Hi

```
[entry.radiorequesttype.label]
```

is the correct way to access a label from a single value select field (which radio field is)

See <https://wiki.vertuna.com/display/CONFIFORMS/Accessing+field+values+and+properties>

Alex


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

confluence-data-center

data-center
How to insert Status Label macro in dropdown in Confluence table
Asked by Sara Angel:

Hi, looking for help setting up a Confluence table to have the status label as a drop down in each cell. I am not seeing where this can be configured. I see some templates have it available but not an option otherwise. Thanks in advance


Answers:
author: Stiltsoft Support
body: Hello [@Sara Angel](/t5/user/viewprofilepage/user-id/4211627)

The native Confluence [Status](https://support.atlassian.com/confluence-cloud/docs/insert-the-status-macro/) macro requires entering a new value in the edit mode each time you need to change it. Alternatively, you can use third-party macros to add statuses with dropdowns and update them without page edits. As you describe this behavior being present on some of your pages, I believe some of the third-party macros are used there.

Our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_vendorID=1216111&utm_content=insert_status_label) has the [Handy Status](https://docs.stiltsoft.com/hmfc/cloud/handy-status) macro. It allows you to insert a status from multiple customizable status sets and switch it in the page view mode. You can sync it to page labels to report and track the history of changes.  

![Handy Status.png](https://community.atlassian.com/t5/image/serverpage/image-id/320785iA5211D17A0FA4206/image-size/large?v=v2&px=999 "Handy Status.png")

comments: author: Sara Angel
body: Thank you!


author: Kristian Klima
body: Hi [@Sara Angel](/t5/user/viewprofilepage/user-id/4211627)

That feature is built-in into the Confluence Databases. You can edit/add status labels directly from a Database cell.

![2024-04-26_11-38-15.png](https://community.atlassian.com/t5/image/serverpage/image-id/320754i326A14F5F148F091/image-size/large?v=v2&px=999 "2024-04-26_11-38-15.png")

comments: author: Sara Angel
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) Thank you! I am looking for the status label. Not sure why it did not upload my original photo but it looks like this.   

<br />

![Status label.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/320772i550708C9455E9FB7/image-size/large?v=v2&px=999 "Status label.jpg")


Tags: cloud

confluence-cloud
User C in Confluence
Asked by Uladzislau Rachok:

It is not clear where this user "C" came from and what he is responsible for. This user has permissions for all spaces. But it's not clear which application is using it.  
![Screenshot from 2024-04-25 14-51-05.png](/t5/image/serverpage/image-id/320583i773E5F6B2EFF6770/image-size/large?v=v2&px=999 "Screenshot from 2024-04-25 14-51-05.png")  


Answers:
author: Nikola Perisic
body: Welcome to the community [@Uladzislau Rachok](/t5/user/viewprofilepage/user-id/5484258)

Each of the apps that has been installed to your space, automatically creates the user that will have the permissions in this case to Create spaces. The user C is indicating to an application that was installed from your end.

How many applications that start with C have you installed on your space?

comments: author: Uladzislau Rachok
body: We have such an application "Composition for Confluence". But I don't even know what it is and whether it's used.


author: Nikola Perisic
body: I have found that application in here: [https://marketplace.atlassian.com/apps/245/composition-tabs-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/245/composition-tabs-for-confluence?tab=overview&hosting=cloud)

Do you know who installed this application, if so, ask how many people are using it.

Another thing that you can do is to have a test instance of Confluence and install this application then compare if the user is actually the one that is showing from the screenshot.


Tags: cloud

confluence-cloud