youngmon/atlassian-qna huggingface dataset:
Moving from Enterprise Account to Personal - how to move email from SSO to non-SSO login?
Asked by pl:

Hello,

I was previously part of a Microsoft Team team that used Trello as a plug-in and after some time signed up for an Enterprise Account. I went through the exercise of migrating my Personal Boards to Enterprise, and as part of that, switched to use SSO for login.

I have now moved team to another that doesn't have Enterprise Account and the admin of the former Team has removed me from the white-list. However, now I am locked out from using Trello with my company email and faced with a Catch-22: Whenever I try to login using my company Email, Trello pushes me to SSO, and that obviously fails since my credentials are not accepted. If I try to register a new account and add my company email to that, I am told "That email is already in use".

Both Trello Support and my IT are pointing at each other. Can someone help with a workaround? I need to use my work email.

Thanks in advance!


Answers:
author: marc -Collabello--Phase Locked-
body: [@Pelle Larsen](/t5/user/viewprofilepage/user-id/1333807)What might work is to ask for a password reset email from Trello. After getting the reset email you might be able to switch from SSO to password based authentication. Good luck!

comments: author: pl
body: Thank you! I didn't get to try because I found a person at Trello who was open to manually removing the SSO link on my account and that worked.


author: Sergio Alguacil
body: Hello,

asking for a password reset doesn't work, the message is "Cannot reset password for account restricted to single sign-on".

Pelle, may you tell me how did you find the person at Trello? thanks in advance


Tags: sso
Free ???? API ????????
Asked by keigo kamata:

API ?? confluence ???????????????????????????????  
1. free ???? API ????????????????  
2.API ???????????????  
[https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/\&#35;api-group-users](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/&#35;api-group-users)


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

Free ????? REST API ??????????  
Confluence Cloud ? REST API ??????????????????

* [Confluence Cloud Developer - REST API](https://developer.atlassian.com/cloud/confluence/rest/intro/)

????????????????? REST API ? Jira Cloud ??????????????????? API ????????? Jira Cloud ?????????????

* [CONFCLOUD-54893 Provide a Confluence Rest API to create a user](https://jira.atlassian.com/browse/CONFCLOUD-54893)

???Jira Cloud ?????????? REST API ???????????????

* [Jira Cloud Developer - REST API - Create user](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post)

comments: author: keigo kamata
body: ???????????


Tags: cloud

confluence-cloud

language-ja
Not able to Edit space Key in Confluence Service Desk.
Asked by ss:

Not able to Edit space Key in Confluence Service Desk.

We are not able to see the feature to edit Space Key in Confluence JSD.

SEN Number: SEN-14425122


Answers:
author: Andy Heinzer
body: Hi [@ss](/t5/user/viewprofilepage/user-id/1910665)

I understand that you are wanting to rename the space key on a Confluence Server instance. This is not something that Confluence can do right now. However we do have feature requests for this over in [CONFSERVER-2085](https://jira.atlassian.com/browse/CONFSERVER-2085) for Confluence Server or [CONFCLOUD-2085](https://jira.atlassian.com/browse/CONFCLOUD-2085) for Confluence Cloud.

At the moment, I do not have a timetable for an in product solution here. I would recommend reading our [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) to better understand how we prioritize changes in product. However we do have a knowledge base article that can address this. Please see [How to copy or rename a space in Confluence](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html).

For Confluence Server: the recommendation in that KB is to use the [Copy Space for Confluence](https://marketplace.atlassian.com/apps/212/copy-space-for-confluence?hosting=server&tab=overview). This plugin will permit you to copy the space, and in turn when that space is copied you can give it a new space key. I understand this is not exactly the same thing a renaming an existing space, but this is the recommended solution right now.

I hope this helps.

Andy


author: ss
body: Hi Kagithala.

Hope you are doing good!

Could you please let us know if there is any expected resolution date for this feature request or there is no ETA for this feature request still now.

Thanks,

Sudip Samanta


author: ss
body: Hi Kagithala.

Could you please let us know if there is any expected resolution date for this feature request or there is no ETA for this feature request still now.

Thanks,

Sudip Samanta


author: ss
body: Thanks Kagithala.

Yes, I have checked this feature request.

We are wondering if we have any expected resolution date for this feature request.

Thanks,

Sudip Samanta


author: KAGITHALA BABU ANVESH
body: Hello [@ss](/t5/user/viewprofilepage/user-id/1910665),

We can't edit Space Key for a confluence Space.

There is feature request. Please check this [CONFSERVER-2085.](http://CONFSERVER-2085)

Thanks,

Anvesh


author: ss
body: Hi Team, If this is a know bug, please suggest a expected resolution date for this bug.


Tags: confluence-server

server
[Server/Service/Connector] failed to set property [debug] to [0]
Asked by m13331108414:

04-Mar-2021 17:29:30.561 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server\] failed to set property \[debug\] to \[0\]  
04-Mar-2021 17:29:30.619 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Connector\] failed to set property \[debug\] to \[0\]  
04-Mar-2021 17:29:30.634 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine\] failed to set property \[debug\] to \[0\]  
04-Mar-2021 17:29:30.638 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host\] failed to set property \[debug\] to \[0\]  
04-Mar-2021 17:29:30.671 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set property \[debug\] to \[0\]  
04-Mar-2021 17:29:30.689 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set property \[debug\] to \[0\]

my confluence can not work?what can I do?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Please, check ERROR or FATAL lines in your logs. That one is just WARNING.

comments: author: ganesh
body: what can i slove it


Tags: confluence-server
Embedded Dashboard - Report Exporting Issue
Asked by Aqib Shah:

Hi Team,

I have a dashboard embedded on Confluence. When I try to download the report from the dashboard (by clicking on export to CSV on the table), the report gets downloaded, but not the local computer. I cannot find the report anywhere in Confluence, and not sure where the report is being downloaded.

My dashboard is embedded via iframe on Confluence.![Report.PNG](/t5/image/serverpage/image-id/134122iB8DD55395851E6CA/image-size/large?v=v2&px=999 "Report.PNG")


Answers:
author: Diego
body: Hello there [@Aqib Shah](/t5/user/viewprofilepage/user-id/4216249)

Since your dashboard is added to Confluence via an iFrame inside the page, the file is not downloaded to the attachments in Confluence.

Something you can try to locate a file after you download it is to:
> 1. Go into the download section of your browser
> 2. Right click the file you downloaded
> 3. Select "Show in finder"(macOS) or "Open containing folder" (Windows)

This will open the operating system native file manager and show you the downloaded file.

I hope this helps! Let us hear from you.

comments: author: Aqib Shah
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) It doesnt help. I dont see the file in download section of my browser. There is some other setting in Confluence that's preventing the file download.


Tags: cloud
Exporting Page as PDF and CSS
Asked by Chirag Sanghavi:

When I export my page as PDF - in some scenario, it results into multi-page PDFs.

I have used notes to add a page count (and Page of Page).

What I also want to do is - add Title of the page in the page header or footer - so that when these are printed, each page can be connected.

I have tried using content: running header - but that doesn't seem to be working. Can this be done?

Is there a repository that I can refer to what can be accessed and added to PDF using CSS?


Answers:
author: Diego
body: Hello there [@Chirag Sanghavi](/t5/user/viewprofilepage/user-id/3167150) !

If you need to have the page title in the PDF header when exporting a single page that results in multiple PDF pages, do this:
> 1. Go into "Space Settings"
> 2. Select the "Look and Feel" tab
> 3. Select "PDF Stylesheet"
> 4. Copy this:
>
>    ```
>    @page {
>    @top-center { 
>    content: element(runningheader);
>    } 
>    }
>    .pagetitle h1 {
>    position: running(runningheader); 
>    }
>    ```
>
> 5. Click "Edit" in the "PDF Stylesheet" tab
> 6. Paste the code you copied
> 7. Save the changes
> 8. Export your page

This will display the page title in all PDF pages after export.

Let us hear from you!

Edit:

Documentation on PDF exports customisation:
> [Customize exports to PDF](https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/)
>
> [Advanced PDF export customizations](https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/)
>
> [Confluence Default PDF CSS](https://confluence.atlassian.com/confcloud/files/724764825/724764826/1/1427771626612/confluencedefaultpdf.css)

comments: author: Chirag Sanghavi
body: Thank you for your reply.

Yes - that did work ; but it seems to "steal" the title.

Here is the before and after image with this change.

Is it possible to keep title in both places? at center of the header as well as where it was originally?

e.g. keep title as H1 where it was - as well as duplicate it in center of the header.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/134306i4BB3291ABA8DE324/image-size/large?v=v2&px=999 "image.png")


author: Thomas Rough _K15t_
body: Hi [@Chirag Sanghavi](/t5/user/viewprofilepage/user-id/3167150) , did you have the opportunity to use a Marketplace app to generate your PDF exports?

If so, we (K15t) develop [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) which would allow you to add static content such as a Title page or Table of Contents and also define the formatting for the page header or footer for your exports. You can [learn more here.](https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwiJpP3ByarvAhUpz4UKHatTCdYQtwIwAXoECAgQAw&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DRuk4_atrbRw&usg=AOvVaw2TvVlPRhMagUktwAMLu_Jc%20 )

Cheers, Thomas (K15t)

comments: author: Chirag Sanghavi
body: Thanks - I am looking more for standard functionality currently.


Tags: cloud

confluence-cloud
Cannot delete a page - due to 404 error
Asked by Abhil Nathan:

I had created a page and for some reason, the title of the page had some (not supported) characters.

Post saving the file, I am now unable to access it nor am I able to delete it or send it to trash.

Please help and let me know if you are looking for any more information.


Answers:
author: Fadoua
body: [@Abhil Nathan](/t5/user/viewprofilepage/user-id/4301532)

Yes if you add to the page title anything other than alphanumeric it shows in a weird way.

Do you have the permission to delete pages? Check on the menu under the Ellipsis(...)

If you don't see the delete option, reach out to the space admin to grant it to you.

Best,

Fadoua

comments: author: Abhil Nathan
body: Thank you [@Fadoua](/t5/user/viewprofilepage/user-id/655791) . I am working with the admin here to see how i can fix this.

Thanks for the infor.

Regards,

Abhil
Layout for cloud confluence and cross linking to different topics within same page
Asked by Bhakti Honmute:

I am not looking for font style (text style), mainly I am looking for right side navigational bar with link. Highlighted area in attached screenshot -

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/134115i08BD48EE98287B65/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: James Dellow
body: You might be looking for the Table of Content macro?

<https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/>

You may need to use a layout if you want the TOC on the right-hand side of the page.


Tags: cloud

confluence-cloud
AmDel
Asked by ????? ???????:

qwe


Answers:
author: Khawla Issaoui Creativas
body: Hey [@????? ???????](/t5/user/viewprofilepage/user-id/4301247)

<br />

I've just come across your question; I believe it would be a better option to use glossary addons for Confluence, which will be super helpful for your Confluence users.

I suggest you use **Smart Terms for Confluence Glossary** ; we've just released the new version.  
Do not hesitate to contact me for more details about this app.

<br />

For further details about Smart Terms: <https://help.creativas.io/terms>  

Cheers


author: Diego
body: Hello [@????? ???????](/t5/user/viewprofilepage/user-id/4301247) !

As suggested by [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) , templates are your best shot at accomplishing this objective.

Here is how you can create your own template to deal with your team needs:
> * ***[Confluence Cloud - Create a template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/)***

Let us know if this helps!


author: Katerina Kovriga {Stiltsoft}
body: [@????? ???????](/t5/user/viewprofilepage/user-id/4301247) ,

Search for the templates in Confluence - pages with partly predefined content. It may help your case.


Tags: cloud

confluence-cloud
we
Asked by ????? ???????:

*Hello guys!*


Answers:
author: Diego
body: Hello there [@????? ???????](/t5/user/viewprofilepage/user-id/4301247) !

Just like what [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) specified, I believe that our native macros will help you out:
> 1. ***[Insert the page properties macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/)***
> 2. ***[Insert the page properties report macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-report-macro/)***

You can add a Page Properties macro in each page that represents a different version. Within the macro, create a value named "version" for example and as value use the version of your software.

After that, use the Page Properties Report macro to display all those versions.

Here is what I did:
> 1. Create a page
> 2. Add the "Page Properties Report" to it
> 3. Under the macro settings I made sure that it is searching the current space
> 4. I also specified the "version" label so it will look for pages with this label:  
>    ![Screen Shot 2021-03-12 at 15.24.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/134286i2295F61CA6056491/image-dimensions/265x161?v=v2 "Screen Shot 2021-03-12 at 15.24.27.png")
> 5. Saved the macro
> 6. Published the page
> 7. Created pages under the first page (Child pages)
> 8. Added the "Page Properties" macro
> 9. Inside the macro, added a table with a single row and two columns  
>    ![Screen Shot 2021-03-12 at 15.25.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/134292i54F2D11173C595B1/image-dimensions/296x131?v=v2 "Screen Shot 2021-03-12 at 15.25.43.png")
> 10. On the right column, I specified the value "VERSION"
> 11. On the left column, I specified the version value (01 and 02)
> 12. Published both pages
> 13. Added the "version" label to both  
>     ![Screen Shot 2021-03-12 at 15.27.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/134291i3A609F6309E670D9/image-dimensions/287x158?v=v2 "Screen Shot 2021-03-12 at 15.27.21.png")
> 14. Reloaded the first page I created:  
>     ![Screen Shot 2021-03-12 at 15.27.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/134290i0F2A60E461CD9F6A/image-dimensions/267x95?v=v2 "Screen Shot 2021-03-12 at 15.27.28.png")

I hope this helps!

Let us hear from you.


author: Katerina Kovriga {Stiltsoft}
body: [@????? ???????](/t5/user/viewprofilepage/user-id/4301247) ,

Search for the standard Page Properties/Page Properties Report macros in the Atlassian documentation, they may help your case.


Tags: cloud

confluence-cloud
Can't save a version of document
Asked by ????????? ?????? ?????????? \ Mikhail Mozhevitin:

Hi, everyone!

I need to compare versions of my wiki periodically. To do this I need to save versions of wiki. When I try to do this, I get an error "page tree copied but new page id not found" (screen attached).

Has anyone faced this problem? Why does the error occur? How to solve it?

Thanks in advance!

![image2021-3-11_17-49-4.png](/t5/image/serverpage/image-id/134099iB4524FB693B74B34/image-size/large?v=v2&px=999 "image2021-3-11_17-49-4.png")


Answers:
author: Diego
body: Hello there [@????????? ?????? ?????????? \\ Mikhail Mozhevitin](/t5/user/viewprofilepage/user-id/4301123)!

As I see it, you need to compare page versions but is facing some issues. What I find strange is that the message you shared with us suggests that you are using a third party app such as "Copy Page Tree":
> * ++***[Atlassian Marketplace - Copy Page Tree](https://marketplace.atlassian.com/apps/22929/copy-page-tree?hosting=cloud&tab=overview)***++

Currently, the feature to copy page trees is under our existing Suggestions:
> * ***++[\[CONFCLOUD-45617\] Copy pages and page tree automatically](https://jira.atlassian.com/browse/CONFCLOUD-45617)++***

Now, if we need to compare different page versions, Confluence is capable of doing so:
> * ++***[Confuence Cloud - Create, edit, and publish a page](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/)
>   You will be able to find the steps on how to compare page versions under the "Compare two versions" title.***++

Having said that, I would like to understand more of your current workflow. Here are my questions:
> 1. What are the steps needed for you to reach this message?
> 2. What is the final objective of your workflow?
> 3. Do you use third party applications in your workflow?
> 4. Is this happening with any page that you try to apply your workflow?

Let us hear from you!


Tags: cloud

confluence-cloud
Enabling the Edit task bar to "Bold, Italicize, Underline, etc.
Asked by Dennis Mitchell:

When I create or open a space. How can I make the ribbon at the top of the page active, as it is showing inactive?


Answers:
author: Mykenna Cepek
body: The "ribbon" on Confluence pages shows when you are editing the page. By default, pages are in "view" mode. Click the edit (pencil) icon to switch from view to edit mode for a page.


Tags: cloud

confluence-cloud
No access to own page in personal space after granting permission to other user
Asked by UKD:

I encountered the following phenomenon:

A user set restrictions to his personal space which includes view permission to only a couple of colleagues. He then created a page in his own space where only he as a space admin had view and edit permissions. He shared the page url via mail with another colleague. This colleague opened the link and had no access to the page because he was not entitled yet. He clicked the button 'Request access'.

The space owner got the information for the requested access to the page. As soon as the space owner granted the permission to his colleague he lost his own view/edit permission and was not able to access his own page anymore. He was not able to find the page via global search nor was this page listed under restriced pages in the space permission configuration.

Only I as a confluence-sysadmin was able to find the page and changed the permission back to view/edit to the space admin. I tried to reproduce the problem but everything worked just as it should.

My question is:

How is it possible that the space admin lost permission to his own page after he granted the permission to another user?


Answers:
author: Kishan Sharma
body: Hi Klarissa, Ideally this should not happen. I tried to replicate this but it worked fine for me. Are you still having issues with this or its resolved ?


Tags: access

confluence-administration

confluence-server

page

permission

restriction

server

space
Page changes disappear when hit Publish
Asked by Jane Delaney:

When trying to edit a page, when I hit Publish, all of my changes just disappear. It still says that I edited the page but when I look at Page History there are no differences between the new and previous versions, all of my content just disappeared. This used to work just fine so I'm not sure what's changed. It's been going on for a couple for weeks now.

I can successfully publish changes from my mobile, which isn't much use but suggests it's not an issue with my Confluence account. Any suggestions greatly appreciated.


Answers:
author: Diego
body: Hello there [@Jane Delaney](/t5/user/viewprofilepage/user-id/2189087) !

The behavior you described is indeed unexpected. If the publish action is successful and you added content, it should show up in page history comparison.

Since you are still able to publish pages just fine in our mobile experience, may suggest ta few things? Here we go:
> 1. Try using a different browser
> 2. Try disabling plugins installed in your browser
> 3. Check if the issue is present when using another computer

Now, please allow me to ask a few questions for clarification:
> 1. Is this affecting any page that you try to edit?
> 2. Is there any error thrown when you try to publish pages?
> 3. What happens if another user tries to edit the same page as you?

Let us hear from you!

comments: author: Jane Delaney
body: Hi Diego,

Thanks for getting back to me. I have since discovered that I am able to publish my changes if I use Incognito Mode.

There was no error thrown when I tried to publish the pages, other users seem to be able to edit the page fine.


Tags: cloud

confluence-cloud
Missing permission for all members
Asked by Gabriele Forster:

Hello,

when we open a page in Confluence every team member get the message:

"Google Drive

YOU NEED ACCESS

Ask for access, or switch to an account with access"

If we click the bottom "Request access" we get the information "Request Sent" You'll get an email letting you know if the file is shared with you.

But nothing happens and nobody get the access.

Does anyone has an idea how we can solve this issue?

Thanks and kind regards

Gabriele Forster


Answers:
author: Brant Schroeder
body: [@Gabriele Forster](/t5/user/viewprofilepage/user-id/4300845) Are you using an app to provide access to Google Drive information? Have you checked to see if the app is set up properly?


Tags: questions-for-confluence