youngmon/atlassian-qna huggingface dataset:
Is it possible to add multiple reminders for one single event to team calendar in Confluence?
Asked by Chrissy:

Hi,

My team use team calendar to track all of IT admin tasks. Currently we add downtime notices in calendar as well and would like to see if it's possible to create multiple alerts for one single event.

Thanks for any feedback.


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Hello Chrissy, Welcome to the community.

Looks like your question has been asked before (good news) and it has been answered:

<https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-add-multiple-reminders-for-an-event-type-in/qaq-p/327381>

Source:  
[Andrey Khaneev \[StiltSoft\]](https://community.atlassian.com/t5/user/viewprofilepage/user-id/781696) [Jul 18, 2016](https://community.atlassian.com/t5/Confluence-questions/Re-Is-it-possible-to-add-multiple-reminders-for-an-event-type-in/qaq-p/327382/comment-id/55188#M55188)  
There is [Handy Macros](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) add-on which ships [Reminder macro](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Reminder+macro). Hope, it will help you.

comments: author: Chrissy
body: Hi Stephan,

Thank you very much:)


Tags: team-calendars-for-confluence
When confluence restart, I can't find "Send Batched Notifications"
Asked by flex:

./stop-confluence.sh -\> ./start-confluence.sh Every 02:30 AM.

After that, I can't find Send Batched Notifications Job.

(Genral configuration \> Scheduled Jobs \> Send Batched Notifications )

So, I can't receive any e-mail. (comment or page changing etc..)

What' wrong???

Confluence version 6.1.1


Answers:
author: Sattesh M
body: Hello [@flex](/t5/user/viewprofilepage/user-id/141840),

If I got you correctly, it looks like the "Send Batched Notifications" job is missing from the **Scheduled Jobs** page, after Confluence was restarted.  
This is weird.  

The **Scheduled Jobs** page is part of the "Confluence Scheduled Job Administration UI" add-on, and it might have been corrupted during the restart.  
Do try clearing the Confluence plugin cache, and see if he issue persist.

* [How to clear Confluence plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html)

Also, do check the **Manage add-on** page, and see if we have all the modules enabled for the "Confluence Scheduled Job Administration UI" add-on.  

Hope that helps.  
Let me know if you have any questions.  

Cheers,  
Sattesh


Tags: confluence-server

server
Export to PDF - coloured buttons
Asked by Bruce Newton (PEOPLEBANK - AUSTRALIA):

We are using Confluence 6.0.6 and I am trying to export a page to PDF, that contains the status macro buttons, in different colours. When I export to PDF, the colours to do get exported - but if I have a picture embedded with colour that works ok.

Is there a setting that will allow me to export the status buttons in colour?


Answers:
author: AhmadDanial
body: Hi there, Bruce.

As per the test I performed on my end, this issue also occurs on the latest 6.11 and it has been reported as a bug in the following link:

* [CONFSERVER-55252: PDF export of status macro and emoticons will not render background color.](https://jira.atlassian.com/browse/CONFSERVER-55252)

I encourage you to visit the bug page linked above and click the *Watch* link near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward.

Feedbacks are also appreciated. You can do this by leaving a comment on the ticket as this helps us prioritize the bug better.

comments: author: Bruce Newton (PEOPLEBANK - AUSTRALIA)
body: Thanks Ahmad. Much appreciated. Hopefully it will be sorted soonish.


author: AhmadDanial
body: Hello, Bruce.

You are most welcome. I do hope that it will be looked into and resolved soon as well. Until then, keep your eyes peeled for updates from the team. Thanks!


author: Nils Bier _K15t_
body: Hi Bruce,

In the meantime you might want to have a look at our [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=server&tab=overview) to export your Confluence content to PDF, which supports the export of the status macro without any limitations.

Cheers,  
Nils
Startup very slow
Asked by Tony Chung:

Hi

We upgrade from Confluence 5.3 to 6.11

System start up very slow. Also Permanent Generation Memory missing in System information of 6.1

Confluence after upgrade Confluence 6.11 - Missing Permanent Memory

![Screen Shot 2018-08-26 at 9.22.30 PM.png](/t5/image/serverpage/image-id/30477iF8B7091C75516723/image-size/large?v=v2&px=999 "Screen Shot 2018-08-26 at 9.22.30 PM.png")

Before upgrade Confluence 5.3

![Screen Shot 2018-08-26 at 9.22.14 PM.png](/t5/image/serverpage/image-id/30478i8C13B8DD9A23EC64/image-size/large?v=v2&px=999 "Screen Shot 2018-08-26 at 9.22.14 PM.png")


Answers:
author: Tony Chung
body: Thanks. Appreciated


author: Nic Brough -Adaptavist-
body: That's correct, Confluence 6.11 runs on a version of Java that does not have PermGen, so there's nothing to display.

For a slow startup, have a look at the logs it writes while starting up. These should contain time-stamps so you can see if there's one item in particular that is taking a long time. If there is not, then it could be many things going slowly - it looks like you have plenty of memory, but is the CPU and storage speeds good enough too?
Permananent Generation Memory Missing
Asked by Tony Chung:

Hi

We upgrade from Confluence 5.3 to 6.11

System start up very slow. Also Permanent Generation Memory missing in System information of 6.11


Answers:
author: Tony Chung
body: Thanks.

I had an 20G memory server with only 2 user. However system startup slow and page response a lot slower than previous version 5.3

Any idea what have I done wrong? Billion Thanks

![Screen Shot 2018-08-26 at 9.57.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/30481i097D7DAF04598F22/image-size/large?v=v2&px=999 "Screen Shot 2018-08-26 at 9.57.13 PM.png")

comments: author: Nic Brough -Adaptavist-
body: Probably worth taking that to your other thread at <https://community.atlassian.com/t5/Confluence-questions/Startup-very-slow/qaq-p/875767>


author: Nic Brough -Adaptavist-
body: It's not "missing". There is no PermGen in the version of Java Confluence 6.11 runs on, so there's nothing to display for it.
creating repeating tasks in outlook
Asked by Steve Hastings:

Hi there, does anyone know how to create a repeating task in Confluence. For example, say I have to ensure that a client is called each Monday. In outlook the repeating task is clicked as done and then resets its due date to next Monday.

Thanks! Steve


Answers:
author: Shannon S
body: Hi Steve,

This isn't possible, but we do have a feature request for it:

* [CONFCLOUD-37412](https://jira.atlassian.com/browse/CONFCLOUD-37412)

Please comment there with your usage case, and watch/vote as well. Any updates will be sent directly to you so you can stay informed.

Otherwise, you may be able to use a [3rd-party add-on to schedule your tasks](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tasks).

Let me know if you have any questions.

Regards,

Shannon


Tags: cloud

confluence-cloud
Setting a Home Page for a space
Asked by Dan Nabutovsky:

When I try to edit space's home page, I get a specific layout of three squares with something in each one. I want to delete them all, and start from empty page. I cannot do it.


Answers:
author: Nic Brough -Adaptavist-
body: What does "I cannot do it" mean? What are you trying to do, what does not work, and how is it failing?

comments: author: Dan Nabutovsky
body: There is a thing called confluence. Among other things, it contains *spaces*. If you don't know what is "space" in confluence, just ignore the question.

Whenever I create a space, a page called *space's home page* is created. It's URL is like **<https://foo.atlassian.net/wiki/spaces/BAR/overview>** (foo and BAR represent other words). If you don't understand what the hell I am talking about, please ignore the question.

The space's home page is initially not empty. When edited, it looks like this: a header, then 3 rectangles with some contents. It looks like the picture below. I want to remove these 3 rectangles. There are no tools to do it. For example when I type \<Ctrl-A\>\<Delete\>, nothing happens.

![screenshot002.png](https://community.atlassian.com/t5/image/serverpage/image-id/30476i1AADB64A9CCD62E7/image-size/large?v=v2&px=999 "screenshot002.png")


author: Nic Brough -Adaptavist-
body: Your screenshot and last paragraph give us the information you left out of from "I cannot do it". This page has three "sections" (if you don't know what those are, you probably want to read the docs), each one of which is shown as one of your boxes.

To delete their content, click in the section, highlight the content and press delete. (I can't really help you if you're not sure how to use an editor)

Also, on the edit bar there is an icon for "layout", where you can add or remove sections and change them between assorted styles of 1, 2 and 3 column layouts.
set the first day of the week in date picker
Asked by Steve Hastings:

Hi there. I'm a new user of Confluence. Can someone advise please how to set Monday as the first day of the week in the date picker? My language is set as UK English so I though that would do it. Any ideas please? Many thanks, Steve


Answers:
author: AhmadDanial
body: Hi there, Steve.

I can confirm that the issue is reproducible on my end even when I have set the default language to UK English on Confluence Cloud. Searching through the public issue tracker, I came across the official bug report created to keep track of this issue. Please refer to the link below:

* [CONFCLOUD-43385 Date Picker no longer set to Monday On European Languages](https://jira.atlassian.com/browse/CONFCLOUD-43385)

I encourage you to visit the bug page linked above and click the *Watch* link near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward.

Please share your feedback as well by leaving a comment on the ticket as this helps us prioritize the bug better. While there are no workarounds available just yet, we hope that you keep your eyes peeled for updates.

Let me know if you have any further questions about this and I will be happy to assist. Thanks.

comments: author: Steve Hastings
body: Hi Ahmad.....thank you very much for your advice on this. I have set to Watch this link. Kind Rgds,


author: AhmadDanial
body: Hi, Steve.

You are most welcome. Any time!


Tags: cloud

confluence-cloud
outlook tasks and confluence
Asked by Steve Hastings:

Hi there. Two questions please:

1/. Can tasks be imported from Outlook to Confluence?

2/. Does anyone know a way of syncing the tasks created in Confluence with Outlook?

Many thanks, Steve


Answers:
author: Michael Bunke
body: Hi there,

please vote for this feature-request: <https://jira.atlassian.com/browse/CONFSERVER-60812>

kind regards


author: Michael Bunke
body: We have the same requirement! Would be great if that would be put on the roadmap!


author: James Kaiser
body: Any changes with regards to this?


author: Dave Bosman [Realdolmen]
body: Hi Steve,

On both questions: No!

Confluence does not offer this functionality. Nor are there plugins available that can do this.

Regards

Dave

comments: author: Steve Hastings
body: Thank you Dave


Tags: cloud

confluence-cloud

ms-outlook
Confluence - display 'JIRA count issues' in custom format
Asked by ernest snaith:

I would like to query the number of issues meeting certain criteria in JIRA and display the result simply as a number amongst text.

E.g. I have a custom issuetype in Jira called 'TechnicalQueries'. I would like to be able to display the following in Confluence. '**There are currently 34 open Technical Queries**'.

I have seen the count jira issue macro but is appends the word issue to the end, Is there a better more flexible way to add in line queries?


Answers:
author: Sattesh M
body: Hello [@ernest snaith](/t5/user/viewprofilepage/user-id/1786663),  

If you don't mind a little hack, you could do this.

1. Shut down Confluence.
2. Look for the **confluence-jira-plugin-X.X.X.jar** file in the **(Confluence Installation Directory)confluence\\WEB-INF\\atlassian-bundled-plugins**.
3. Make a copy of the file for safe keeping, and extract the JAR file using an archive extractor to a folder.
4. Inside the extracted file, go to **(confluence-jira-plugin-X.X.X)\\templates\\extra\\jira** , and look for the **staticShowCountJiraissues.vm**file.
5. Edit that file, and edit the middle portion so it becomes as below.

   ```
    #else
    <a class="issue-link" href="$clickableUrl">
    #if($count == "1")
    $i18n.getText("$count")
    #else
    $i18n.getText("$count")
    #end
    </a>
    #end
   ```

6. We can clean up the code a bit if needed, since we're going to be displaying the same content, even if the count is equals to 1, or anything else, but we can just leave it as it is, which makes future edits simpler.
7. Now, archive the whole thing back into a JAR file.
8. Replace the original **confluence-jira-plugin-X.X.X.jar** file, with our newly edited **confluence-jira-plugin-X.X.X.jar** file.
9. Clear the Confluence plugin cache as per the guide [here](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html).
10. And now, when we use the count feature, it should only show the number, and not the issue, or issues post-fix.

Do try, and let me know how it goes, and make sure to create the back of the file above, in case we need to roll back.

Do note that upgrading Confluence would break this, and we will have to re do it for the new **confluence-jira-plugin-X.X.X.jar** file that comes with the upgraded Confluence.  

Hope this helps, and do let me know if you have any questions.  

Cheers,  
Sattesh


Tags: atl-adm

confluence-server

jira

jira-server

server
paying from two cards
Asked by ahrmb:

Hello there.

We have two cards which both of them have some money in them. but the amount in each of them is less than what we need to pay. Is there a way you could withdraw all the money in one of them and withdraw the remaining amount from the second one?


Answers:
author: Nic Brough -Adaptavist-
body: You will need to contact the Atlassian billing team about this, not the user community here. Raise it at <https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
"Find your here" and "find other in this space" when creating Confluence page from Jira
Asked by Michael Woffenden:

We have a JSD Server instance linked to Confluence and have created a Confluence page directly from a Jira issue.

The page got created correctly, but this unintelligble message appeared:
>
> Find your here {#toc-hId-1822975612}
> ------------------------------------
>
> You've created a page. A shortcut in your sidebar has been added where you can find other in this space.

Read it carefully and you can see that "Find **your here** " and "**find other** in this space" are nonsensical phrases.

Has this been reported as a bug?

![screenshot_1761.png](/t5/image/serverpage/image-id/30462iD5387BE9591F4060/image-size/large?v=v2&px=999 "screenshot_1761.png")


Answers:
author: Michael Woffenden
body: Yes, I've only seen this occur when creating a page from Jira.

Looks like the missing words are:

* page
* pages


author: Shannon S
body: Hi Michael,

I've seen similar wording in the past, but that has since been resolved.

Could you let us know what version of Jira and Confluence you're using? Do you only run into this issue when creating a page from Jira?

Regards,

Shannon

comments: author: Michael Woffenden
body: * Jira - 7.12
* Confluence - 6.11


author: Shannon S
body: Thank you, Michael.

Could you confirm my last question - does it only occur when creating a page from Jira?

Regards,

Shannon


Tags: confluence-server

server
Miss the title in the Confluence
Asked by Eric.LA_Chen:

Hi,

I can not find where set the title in the space....

e.g.

![image001.png](/t5/image/serverpage/image-id/30452i3F806080037A85E3/image-dimensions/417x260?v=v2 "image001.png")

but now....

![image002.png](/t5/image/serverpage/image-id/30453i3A2AF309004886D6/image-dimensions/475x250?v=v2 "image002.png")

Can someone help me? thanks!!


Answers:
author: Eric.LA_Chen
body: Sorry for late reply,

I found ours overview which not have this title.........

thanks everyone!!


author: Manon Soubies-Camy
body: Hello [@Eric.LA_Chen](/t5/user/viewprofilepage/user-id/1254084),

I'm not sure to understand what you want to update:

* if you want to change a space title, go to *Space settings* \> *Overview* \> *Edit space details:*

![edit-space-details.png](https://community.atlassian.com/t5/image/serverpage/image-id/30457i9416FE5E072F294B/image-dimensions/553x301?v=v2 "edit-space-details.png")

* if you want to change a page title, just edit the page by clicking on the pen button or by hitting 'e' (it's the edit keyboard shortcut)

Hope this helps!

- Manon

comments: author: James Dellow
body: Eric - Or do you mean the title of the ++overview++ page (aka the space home page)?

It always uses the name of the space at the title for the page, not the title of the page selected to be the home. However, when you edit the current overview page, it will show the name of the actual page.


author: James Dellow
body: Click on "Space settings" (your first screenshot) then "Edit Space Details".

For more see <https://confluence.atlassian.com/confcloud/customize-your-space-724764768.html>

comments: author: Eric.LA_Chen
body: Thank you!

BUT it seems not configuration in "edit space details" description or title .......


Tags: cloud

confluence-cloud
Monitor page exports?
Asked by Darryl St_ Pierre:

Does anyone know of a tool that could monitor Page exports from Confluence? We're looking for ways to secure sensitive or confidential pages as best we can.

It appears that page exports are not logged in the Audit Log...


Answers:
author: James Dellow
body: You might want to vote for this enhancement:

<https://jira.atlassian.com/browse/CONFCLOUD-57587>

comments: author: Darryl St_ Pierre
body: Already done. Thanks James!


author: Meg Holbrook
body: I don't know specifically of a way to log exports, but I've had a lot of luck with the analytics add on for tracking views on pages. Not sure if this would help you, but may allow some insight into who is accessing those secure pages and draw conclusions from use patterns.

comments: author: Darryl St_ Pierre
body: Thank you Meg. As I was looking for solutions I ran across the analytics add on. I do plan to look at it, and your use case is a great idea.


Tags: cloud

confluence-cloud
Confluence User Table out fo sync with JIRA user table
Asked by Carl Dotson:

For some reason the User Tables between JIRA and Confluence are not syncing correctly. The JIRA table is correct and is updated every evening from our Active Directory.

But Confluence is retaining some duplicate user names etc.

Is there a way to have Confluence force rebuild it's version of the User table??


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Carl Dotson](/t5/user/viewprofilepage/user-id/1174942) ,

try to remove existing AD user directory and create it from scratch. It should solve your issue.

Kepp in mind that you need to have a local system admin user on confluence and use it to perform that action.

Fabio


Tags: confluence-server

server
notifications to the watchers despite the flag is not checked
Asked by paolo:

Hi

i don't know why but every time a page on my confluence server is edited a notification mail is sent to all watchers despite the flag "notify watchers" is not checked.

i can turn off notification for the space but i don't want to do that!

i want the notification are sent when the flag is checked and are not sent when is not checked.

anyone have idea how to know what's happening on my confluence?


Answers:
author: Sattesh M
body: Hello Paolo,

That should not be happening.  

Can I know what changes were made to the page when the notifications are sent out?  

There was a known issue before version 5.5, where if attachments are added during the edit, the users are still notified, even if the "notify watchers" option is not checked.

If the changes include user mentions, or changes to task involving a certain user, then notifications are still sent to those users, but not the whole watch list.  

Do let me know what version of Confluence you are on as well.  

Cheers,  
Sattesh

comments: author: paolo
body: hello Sattesh,

we have a 5.9.4 confluence, the change was on simple update without any attachment, tasks or mentions.

in most of the case the page contains only 3 dot line "..." .

if you want more details you can ask me obviously!

thanks!

cheers

Paolo


author: Sattesh M
body: Hello Paolo,  

I just looked at this again, and it looks like I was wrong.  

Emails are still sent out to "Group Space Watchers", even if the "Notify watchers" option is un-ticked.  
Un-checking the "Notify watchers" option, will not send emails to any "page" watchers alone, but if the users is watching the entire Space, then they will be sent notifications regardless.  

There is an enhancement ticket which was created by a user below, who seems to had hit into the same issue as us.

They wanted to still watch the Space, or certain pages in the Space, but since un-ticking the Notify watchers" option still sends out emails to Space watchers, they wanted an option to "un-watch" specific pages, while still being able to watch the rest of the pages in that Space.

* [Ability to unwatch a specific page, but still watch rest of pages in the same space](https://jira.atlassian.com/browse/CONFSERVER-51952)

There's only 1 vote for the ticket now, so do add your vote, watch the ticket, and leave a comment, to raise the visibility of it.  

Apologies again only my misunderstanding at the beginning.  

Cheers,  
Sattesh


Tags: confluence-server

server