youngmon/atlassian-qna huggingface dataset:
Error message when adding edit permissions to a user
Asked by James Hibberd:

Hello,

On one of our site's confluence page, I am receiving the error message below when attempting to add users with edit permissions.![Confluence 1.JPG](/t5/image/serverpage/image-id/58965i23882ED54F8D25C6/image-size/large?v=v2&px=999 "Confluence 1.JPG")![Confluence 2.JPG](/t5/image/serverpage/image-id/58966i038564BF4C9F5F24/image-size/large?v=v2&px=999 "Confluence 2.JPG")


Answers:
author: Shannon S
body: Hello James,

Welcome to Atlassian Community. It's nice to meet you.

Could you confirm with me if this is the Cloud version of Confluence? If so, I think you might be running into the following bug:

* [CONFCLOUD-66896](https://jira.atlassian.com/browse/CONFCLOUD-66896) *Error when applying page restrictions*

According to the ticket, the workaround is as follows:  
> If you are the space admin:
>
> 1. Go to **Space Settings \> Permissions \> Restricted pages**;
> 2. Find the page you are looking for and click over the **padlock icon**;
> 3. From the **Page Information** page, click over the **ellipses** (right top side of the page) and select **Restrictions**;
> 4. Perform a dummy change and the page is editable again.
>
> **Note:** Some customers are reporting that once you apply this workaround if you were to navigate to another page, and then go back to the affected page, you will find that you need to apply the workaround again in order to edit the page.

Can you have a look at that and let me know if it affects you and if you're able to get around it by applying the workaround?

Thank you!

Best regards,

Shannon
How should we prepare our service accounts for migration to SSO?
Asked by Paul O_Shaughnessy:

We are migrating to SSO so that users will use our IDP to SSO onto Jira and Confluence.

We've been told that users on our domain (i.e. with email addresses @ourcompany.com) will be redirected to our IDP.

I want to ensure service accounts we use for automation are NOT impacted by SSO even through they are associated with our domain (e.g. serviceaccount@ourcompany.com). The accounts are set up to use API tokens to authenticate.

Is any action required or will these accounts continue to operate as they do today?

Thanks


Answers:
author: Gonchik Tsymzhitov
body: Here written that option :)

<https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html>


Tags: api

confluence-cloud

jira

jira-cloud

sso
Where the data from Global Activity and Space Activity are stored ?
Asked by Florent CASSAGNE:

Hi,

I would like to know where the data from Global Activity and Space Activity are stored.

Thanks for your help.


Answers:
author: Nic Brough -Adaptavist-
body: The data is stored in the various places that the events are logged.

The activity reports are not stored as data themselves, they are aggregated reports of changes and actions from assorted data.

So, if you want to look at the raw data that generates them, you will need to read and replicate the code that extracts them from the places the changes and actions are recorded.

comments: author: Florent CASSAGNE
body: Thank you for your answer,

Nonetheless there seems to be a history over several days, weeks and months ?

How can I get the code ?


author: Nic Brough -Adaptavist-
body: Why "nonetheless"? I didn't say anything about there not being a history, in fact I Indirectly) said that there is a set of history data and the stuff you see in the activity feeds is drawn from it.

You can see the code if you go to your my.atlassian account, find the (commercial) licence you have for Jira and look in the links beneath it.

Personally, I wouldn't bother. You are probably not trying to just replicate the feeds (if you are, why aren't you just looking at them directly?) but have some reporting requirement that could be done better than "reproduce a feed". Could you explain what you really want?


author: Florent CASSAGNE
body: Ok, sorry I didn't understand.

I am working on a Business Intelligence tool and I would like to reproduce the same functionalities as "Global Activity" and "Space Activity" and more. The BI tool needs a data source to be able to work, hence my initial question.


Tags: confluence-server

server
Why does my draw.io not work properly?
Asked by William Lautama:

My draw.io file on confluence turned into 2 display

1. ![Screen Shot 2019-06-27 at 15.36.46.png](/t5/image/serverpage/image-id/58956i6BED01FC27FD070F/image-size/large?v=v2&px=999 "Screen Shot 2019-06-27 at 15.36.46.png")

2. ![Screen Shot 2019-06-27 at 15.37.24.png](/t5/image/serverpage/image-id/58957i296F1B376347EAF4/image-size/large?v=v2&px=999 "Screen Shot 2019-06-27 at 15.37.24.png")

How I turn it back into my draw.io file?


Answers:
author: Marija Radovic
body: Hi,

I will give my best to help here just some additional details are needed.

\* Are you using draw.io for Confluence Cloud, please?

\* Is draw.io installed properly? Could you send me a screenshot of Settings \> Manage apps \> draw.io window?

\* Could you send me "View storage format" and Attachments list, please?

All can be found on the Confluence page where a diagram was created (when three dots are clicked on top right).

You can also send us all the details to support@draw.io if that suits you better.

Kind regards,

Marija
pricing the confluence plugins by user
Asked by dobby_han:

Hi, I am new to confluence admin system(as a user), who want to use non-free plugins for our team.

We have self-hosted confluence, maintained by infra department in the company. I guess there are hundreds of users in the company's confluence system, but I want to request for the infra department to buy the plug-in "Questions for Confluence" only for our small size team(under 20 users), which shares a single confluence space. In that case, is it available to buy the plug-in only for a specific users who use a single confluence space?

Thanks in advance.


Answers:
author: Johan Soetens _Dumblefy_
body: Hello,

the license type and user count of your app, in this cause "Questions for Confluence", must match that of your Confluence Server license.

So, it will not be possible to buy the app for a smaller group.

<https://www.atlassian.com/licensing/marketplace#licensingandpricing-1>


Tags: confluence-app

confluence-server

server
How to find all broken internal file links in one space
Asked by Michael Haverbier:

I want ot find all internal links of a space that are broken.

These links should have linked to a file on a page.

++So to reporduce the problem:++

Create a page with an attachment.

On this page link to this attachment.

Delete the attachment.

I now want to find this page (as it has a broken link in it).


Answers:
author: Diego
body: Hello there Michael!

We have an article that aims to help Confluence Admins to Validate External links. This should help your situation as well:
> * ***++[Confluence - How to Validate Links](https://confluence.atlassian.com/doc/confluence-how-to-validate-links-952603062.html)++***

Since the procedure deals with your database directly, it is strongly advised that you back up your database before touching it.

Let us know if the procedure above helps you out Michael!

comments: author: Michael Haverbier
body: Hi there Diego,

the article suggest to find broken external link via a script which you have to run afterwards. As I want to find broken internal links, I can't do that.

But I wonder if the value **prevver**from the content table is some sort of value that, if null, is a hint for this link not having a file attached?

As test I put a second file link on the same page and did not delete the file afterwards. The query given in the article does not show this new link as its prevver value is not null.

So, is **prevver is null** the way to test for broken file links?


Tags: confluence-server

link

server
Does Confluence continue to send emails to disabled accounts (using internal directory)?
Asked by Matthew Martin:

I run a fairly large instance of Confluence and, with the rate at which people are moving in and out of the org and are having accounts disabled and re-enabled, I want to ensure that if an account is disabled in Confluence, Confluence won't send emails to it.


Answers:
author: Nic Brough -Adaptavist-
body: No, it ignores disabled accounts when building the list of recipients.


Tags: confluence-server

server
Anonymous View issue with Chrome
Asked by chanthoeun kimthy:

I have a public space which I allow Anonymous View. For Firefox users, can view as normal but Chrome cannot. It just shows "This is a restricted space". Can anyone help?


Answers:
author: Diego
body: Hello there [@chanthoeun kimthy](/t5/user/viewprofilepage/user-id/2827258) ! As I understand, users are facing issues when accessing a anonymously accessible space with Confluence. Is that correct?

If this is indeed the issue, we can go ahead and try to *Clear the browser cache:*
> * **++*[Clear cache \& cookies](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en)*++**

After clearing the browser cache, you can go ahead and try again to reach the page.

What could be happening is that your Chrome browser has an active user session and that user does not have access to the space.

For short, Confluence permissions are additive. You must specify who can access the content. If you enable Anonymous access it does not automatically grant access to logged users.

For more details on that, you can see this article from Atlassian:
> * ++***[Space Permissions Overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)***++

Looking forward to your reply [@chanthoeun kimthy](/t5/user/viewprofilepage/user-id/2827258) !

comments: author: chanthoeun kimthy
body: Hello [@Diego](/t5/user/viewprofilepage/user-id/1188952) ,

I have permissions for logged in user and anonymous. Previously, anonymous view was working but now no. Do you know why and how to solve this?


author: Diego
body: Hey there [@chanthoeun kimthy](/t5/user/viewprofilepage/user-id/2827258) ! Can you clarify if the anonymous access is unavailable in both Chrome and Firefox?

If an anonymous user (not logged in) works in Firefox, it should work in Chrome as well.

Further, is it possible for you to try and test this on a third browser?

Looking forward to your reply Chanthoeun!
How to share content betweein two instances of confluence?
Asked by Matej Kamenicky:

We have two instances of confluence, one in the secure environment and one accessible from the outside of the company.

We would like to share content of certain Spaces from the one instance to the second one.

Is there any possible solution how to connect our two instances and share the content without buying add-ons?


Answers:
author: Tarun Sapra
body: Hello [@Matej Kamenicky](/t5/user/viewprofilepage/user-id/1494070)

Currently, I don't see any effective(even paid) solution available for this requirement. You can connect 2 confluence instances via application links but that's it. You can't do much.

Especially if you want to publish some content from secure instance onto the public instance then there might be hackish sort of ways available for achieveing it but out of the box it's not supported nor do I know of any effective plugins.

There is this plugin, which you can look into but it's paid -[https://marketplace.atlassian.com/apps/1212746/scroll-remote-publishing-endpoint?hosting=server\&tab=](https://marketplace.atlassian.com/apps/1212746/scroll-remote-publishing-endpoint?hosting=server&tab=overview)


Tags: confluence-server

server
Is there a detailed document on confluence cloud Quick Search?
Asked by ugur guler:

What type of content is searchable in quick search?

Where I can found confluence-specific index search manuals?

How long after a content is changed is the new content indexed? Is there a scheduler?

Why some content is resulted in advanced search but not in quick search? What is the scope of quick search?


Answers:
author: James Dellow
body: See <https://confluence.atlassian.com/confcloud/search-724765412.html> - it outlines what appears in quick search and also the content that is indexed.

If you are experiencing problems with search, I would suggest raising a support ticket.


Tags: cloud

confluence-cloud

search
Archive Confluence Space
Asked by JD Lobue:

Trying to follow directions on how to archive confluence spaces on the cloud (<https://confluence.atlassian.com/confcloud/archive-a-space-724764817.html>)

Not applicable. Can someone help me here?

Thanks


Answers:
author: James Dellow
body: What are you trying to achieve?

comments: author: JD Lobue
body: Uh....Trying to archive a space in confluence using the cloud version.


author: James Dellow
body: I just followed those steps in my own Cloud instance and they work.

What step are you getting stuck at?

And are you the space administrator for this space?


author: JD Lobue
body: For Cloud?

I do not see a cog icon anywhere after selecting the space name in the side bar, but I do have a way to select space settings (not space details as referenced, and not within the overview section). Not exactly as the instructions state. Within space settings, there is no status drop-down and no Archived anywhere. I believe the instructions are for on-prem and not for cloud.


author: James Dellow
body: Yeah, they should probably break step 1 into 2 parts for clarity:

1. Click on the space name in the main sidebar (i.e. goto the space)
2. Once the space loads, click on "(Cog Icon) Space Settings" in the space sidebar
3. The page will open in Space Details tab (within the Overview tab) of the Space Settings
4. Click "Edit Space Details"
5. Select Archived in the Status dropdown menu
6. Hit Save

When you get to step 3 you should see:

![Screen Shot 2019-07-04 at 11.52.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/59563iF17B43500BD258BC/image-size/large?v=v2&px=999 "Screen Shot 2019-07-04 at 11.52.01.png")

If you don't see the "Edit Space Details" option, you don't have the right permissions in this space.


Tags: cloud

confluence-cloud
workflow triggers
Asked by Teri:

I created a custom workflow using Comala Workflows. I want to either create a trigger or even a condition to handle minor changes.

Currently, if I have a document in the published state and make a minor change, the author needs to make sure they put the document back through the workflow so that it goes to the published state a second time.

I would like to create a trigger that could make the workflow have a popup in which it asks the author if this other change is a major or minor.

If minor is select, the workflow can automatically go back to the published state and the new changes are viewable.

If major change is select, then it gets forced to go through the review pipeline. Also, if major is selected, I would like for the author to be able to bypass to a specific state if need me (ex: bypass peer review and go directly to manager review).

Any ideas?


Answers:
author: James Conway
body: Hi Teri,

It is not currently possible to have a pop up to ask the author if a change is major or minor. What you describe makes sense. An alternative approach is rather than use an 'update' transition, you could use a submit or select transition that your author can use to start a review when required.

I recommend the select transition as this would enable you to provide the option to select or bypass peer review.

Hope that helps

James
Can a project lead add or remove users in his/her project?
Asked by Erik Gocher:

I want to allow project leads to manage their users: add / remove developers.

I have an "Administrator" project role. I can add this role to the Project Lead.

Where do I set up the permissions for the Project Lead user?


Answers:
author: Nic Brough -Adaptavist-
body: You need to have "Jira Admin" rights, so that you can edit the permission scheme.

I'm 100% in favour of permission schemes that include "project lead has project administrator rights", but a lot of places don't do that (mostly because Jira can be complex and they don't know that the option is there!)


Tags: confluence-server

server
Confluence export space requires security token
Asked by Ash:

Hi All,

We get this message while exporting single space from Confluence server 6.14.3 connected to MYSQL 5.7.

***Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.***

Unchecked compress http response, xsrf protection adding comments and increased confluence time out to 180


Answers:
author: Daniel Wong
body: Hi Ash,

(Based on your last comment) Just confirming you've tried following this KB - <https://confluence.atlassian.com/confkb/exporting-a-page-in-confluence-results-in-your-request-could-not-be-processed-because-a-required-security-token-was-not-present-in-the-request-error-794370691.html>

Otherwise, is your Confluence behind a reverse proxy? You can try increasing the timeout of your reverse proxy.

An alternative is to try disabling Websudo temporarily to see if space export works: <https://confluence.atlassian.com/doc/configuring-secure-administrator-sessions-218269595.html>

comments: author: Ash
body: Thanks for your reply. We are not behind reverse proxy. I already tested with the first option and configured [XSRF protection](https://confluence.atlassian.com/doc/configuring-xsrf-protection-218276695.html) as well.

Still no luck :-(


author: Daniel Wong
body: Just to test a few different things:

* Can you try clearing your browser cache and then trying the export again?
* Failing that, can you try a different browser that has never accessed Confluence before to see if that works?
* If that does't work either, can you try exporting only a subset of pages instead of the whole space?

If the space is too large then it's possible a timeout is causing this issue.


Tags: confluence-server

export

server
Is it possible to create a report of all the pages in a specific space in Confluence.
Asked by Natnael Belay:

The pages in the specific space I am working with do not have common label that I can create a report on using content report macro. I am looking the report to have Title, Lastmodifided and Created by. I have tried using Table capture plug in but it is very time consuming


Answers:
author: Christine Cheng
body: Hi Natnael,

I needed something similar and used a free add-on called CQL Search to create a report page for my needs:

[https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud&tab=support)

Hope this helps.


Tags: cloud

confluence-cloud
Migrated Confluence instance is sending users to the old instance
Asked by Seth Howard:

I put in the new server address and it brings up the old instance. Confluence server and database were migrated to new servers. I have no idea what is redirecting to the old instance.

http:\\\\localhost:8090 does the same thing.


Answers:
author: Seth Howard
body: Looks like it had something to do with the old cert that copied over from the old instance.


author: Timothy Pryor
body: Have you configured an auto-redirect or context path in server.xml?  
(Was server.xml copied from your old install?)

As a general rule you should not copy server.xml as it will vary based upon the version you are moving to/from. If you are migrating from a like-to-like version you can copy it but it's best practice to make the modifications against a fresh server.xml.

There are a variety of resources for this, but I'd suggest reading:

<https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html>

The most obvious way to determine this is your root cause is to back up your server.xml and replace it with the packaged server.xml which you can get from a .zip version of your install available here:

<https://www.atlassian.com/software/confluence/download-archives?_ga=2.194582062.267162226.1561385136-1100194863.1554146954>

comments: author: Seth Howard
body: The migration was like-to-like. I see no references to the old server, only LOCALHOST in the server.xml. I will back up and replace it as you suggest and see where that gets me.

Thanks


author: Seth Howard
body: The generic server.xml gives me the same result.


author: Timothy Pryor
body: That is interesting, the only thing I can think of (there are surely many other reasons) is if there is a rogue/obsolete DNS entry.  

Instead of http:\\\\localhost:8090  
Try accessing

http:\\\\your.ip.address:8090


author: Seth Howard
body: Same result.

Thanks for the suggestions.


Tags: confluence-server

server
tracking dependencies on confluence
Asked by Sara Martinez:

Can I track dependencies on confluence?


Answers:
author: Jonathan Smith
body: [@Sara Martinez](/t5/user/viewprofilepage/user-id/3403442)

Depending on how you set up your project space with dependencies, you can track these items via a couple macros.

1. Create a table with the desired dependencies
2. Utilize a status macro to track .. the status
3. Wrap this content in the page properties macro and tag your page 'dependencies'
4. On a top level page or "dashboard", add the page properties report macro
5. Edit the macro, and point it to the 'dependencies' tag.

You can now track various dependencies throughout your Confluence environment - all one one page.

If this is not what you are trying to achieve, please supply some more information. Screenshots are always welcome!

Regards,

Jonathan

comments: author: Sara Martinez
body: Thanks for your response Jonathan! :)

I will give it a try and provide you with an update.


author: Jonathan Smith
body: [@Sara Martinez](/t5/user/viewprofilepage/user-id/3403442) ,

Checking in to see if you were able to achieve your desired results.

Let me know if you would like to see examples on how to do this.

- Jonathan


author: Sara Martinez
body: Hi Jonathan! :)

Yes, it was helpful! Thanks again for your help.


author: Jonathan Smith
body: [@Sara Martinez](/t5/user/viewprofilepage/user-id/3403442)

Great news. If you are satisfied with the answer, please accept the answer above :)

Regards,

Jonathan


author: Dean Harmon
body: I am pretty new to confluence. Some of what you are saying is going over my head. Do you have any screenshots or more detailed instructions?


Tags: task
Confluence API how to return the search page
Asked by Luis Palacios:

Hey everyone,

I'm having an issue trying to return a page of results after searching for something on confluence. I originally thought that using the getContentByPageTitle method (<https://www.npmjs.com/package/confluence-api>) would get me what I need but I realized that I need the page of results of something that is search rather than just that single page.

Hopefully that makes sense, if not I can try to clarify. I'm fairly new to developing so please understand that maybe my terminology isn't the best.

Thanks!


Answers:
author: Vero Rivas
body: Hi [@Luis Palacios](/t5/user/viewprofilepage/user-id/3403332)

Look at this posts, maybe can help you

<https://developer.atlassian.com/server/confluence/searching-using-the-v2-search-api/>

<https://community.atlassian.com/t5/Confluence-questions/Search-Confluence-Cloud-content-via-REST-API-by-type-and-label/qaq-p/1585313>

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/>

Cheers


Tags: api

cloud

confluence-cloud
How can I create a project status report?
Asked by pedmonston:

I have projects which are "issues" created in Jira. The "comments" are where the status is reported. I want to create a report that shows the title of all the "issues" that are assigned to me and in progress, and just show the latest comment of each issue. Is that possible?


Answers:
author: Vero Rivas
body: Hi [@pedmonston](/t5/user/viewprofilepage/user-id/3403365)

Look at this post, maybe can help you

<https://www.atlassian.com/es/software/confluence/templates/project-status>

Cheers


Tags: jira