youngmon/atlassian-qna huggingface dataset:
Bamboo elastic agent cannot sync files from s3 today
Asked by Mikael Wahlberg:

It all worked before the weekend, but now I get the following error:

:/opt/bamboo-elastic-agent/bin# ./bamboo-elastic-agent

Syncing Elastic Bamboo Agent files...

2016-02-01 09:04:53,648 INFO \[main\] \[S3Sync\] Syncing from: bamboo-agent-release-eu-w1/5.10-OD-13-001/2e1dba4a176ad277393771e849129d479abc76cad1d6ac1dcb1ed38371e55a35/ to /opt/bamboo-elastic-agent

2016-02-01 09:04:54,313 INFO \[main\] \[S3Synchroniser\] Syncing s3://bamboo-agent-release-eu-w1/5.10-OD-13-001/2e1dba4a176ad277393771e849129d479abc76cad1d6ac1dcb1ed38371e55a35/ to /opt/bamboo-elastic-agent

2016-02-01 09:04:54,314 INFO \[main\] \[AmazonClients\] Detecting bucket location for \[bamboo-agent-release-eu-w1\]

2016-02-01 09:04:54,886 INFO \[main\] \[AmazonClients\] Set S3 endpoint to: [s3-eu-west-1.amazonaws.com](http://s3-eu-west-1.amazonaws.com)

2016-02-01 09:04:54,886 INFO \[main\] \[S3Synchroniser\] Fetching the list of remote objects...

2016-02-01 09:04:54,962 INFO \[main\] \[S3Synchroniser\] Found 0 files in s3://bamboo-agent-release-eu-w1/5.10-OD-13-001/2e1dba4a176ad277393771e849129d479abc76cad1d6ac1dcb1ed38371e55a35

2016-02-01 09:04:54,965 INFO \[main\] \[S3Synchroniser\] Found 36 files in /opt/bamboo-elastic-agent

2016-02-01 09:04:54,965 INFO \[main\] \[S3Synchroniser\] Generating the list of files to fetch from S3...

2016-02-01 09:04:54,965 INFO \[main\] \[S3Synchroniser\] Generating the list of files to remove...

2016-02-01 09:04:54,978 INFO \[main\] \[S3Synchroniser\] Removing 0 files from /opt/bamboo-elastic-agent

2016-02-01 09:04:54,979 INFO \[main\] \[S3Synchroniser\] Fetching 0 files to /opt/bamboo-elastic-agent

2016-02-01 09:04:54,979 INFO \[main\] \[S3Synchroniser\] Fetched 0 MB from S3

cat: 2016-02-01: No such file or directory

sh: 0: Can't open 2016-02-01

Running Ubuntu stock image.


Answers:
author: Alexey Chystoprudov
body: Yes, it was incident when agent jars for new release of Bamboo Cloud were not propagated to all S3 regions. Fix was to propagate them and improve internal processes to avoid this situation in future


author: Mikael Wahlberg
body: It works again now :smile:


Tags: cloud
deseo tener un tipo "test" , no me salen tampoco la opci?n de "M?s->Test->TestSummary" para realizar los ciclos de pruebas
Asked by Antonio Real:

por favor que alguien me ayude, lo necesito antes que se me a cave el epriodo de prueba, lo usar?a para efectos de documentaci?n para mi proyecto.

Sin m?s que decir, bendiciones.


Answers:
author: Tim Crall
body: ?se puede preguntar en Ingl?s? ?Qu? tipo de prueba que est? intentando agregar?
What is the seperator for multiple email addresses?
Asked by Tim Beran:

*This question is in reference to Atlassian Documentation: [Notifications for deployment environments](https://confluence.atlassian.com/pages/viewpage.action?pageId=800858251)*

semicolon, comma? Do you need to create a new notification for each email user?


Answers:
author: Andy Norris
body: Yeah, just click "Add notification" and enter the additional email address. Another way to go about it would be to set up an email group / alias for anyone you want notified and send to just that one address. Might be more easily maintained that way, in case of personnel changes, etc.


Tags: bamboo-administration

notification
Three weeks in a row I see "Bug fixes" under Bamboo, with no details. What are the bugs that are being fixed?
Asked by Lech Rogowski:

*This question is in reference to Atlassian Documentation: [What's New](https://confluence.atlassian.com/pages/viewpage.action?pageId=686863216)*

Ask your question here...


Answers:
author: Lech Rogowski
body: Sorry, I have mistaken you for Atlassian staff. I don't think a simple list of bugs being deployed in the weekly release would take 400 pages, but that's a minor detail.

comments: author: Nic Brough -Adaptavist-
body: Sorry, I wasn't clear - the page covers quite a few applications and the releases often have quite a few points. It wouldn't be unusual to end up with far too many issues to parse easily.


author: Lech Rogowski
body: In the blog this question refers to.

It is the very purpose of that blog to tell me which fixes are being deployed. I shouldn't have to hunt your bug tracker for that information. If that's too hard to provide in the blog, then dump the blog - it is useless without the details.

comments: author: Nic Brough -Adaptavist-
body: Nope, that blog is to keep us updated with an overview of releases. For details, read the release notes and the issue tracker.

I read that blog because I need to keep a general eye on things. I don't want 400 pages of release notes in it. You might also note that it's not my blog, it's Atlassian's. If you're not finding it useful, don't read it.


author: Nic Brough -Adaptavist-
body: Where are you seeing these?

Also, the bug tracker is public and you can see a lot of them there - see https://jira.atlassian.com/browse/bamboo


Tags: documentation
Trigger plan from plan
Asked by Darlock:

Hello,

I would like to ask, if there is any easy way to trigger one or more plans (subplans) from within another plan (master) and wait till they finnish inside the master plan.

Expample:

I have master plan which has three parts:

* initiliazation - prepares environment
* build - calls one or more subplans to build their stuff
* final - collects all results, generates outputs, clean environment

The point is, that there is currently no easy way to start subplan from withing master plan and wait for them. Only way I found is to start subplans from "script" task via calling bamboo-api. But it uses local agent. This way I am able to employ 50 local agents in my specific scenerio for one run. These agents do nothing, just waiting till subplans finnish. Do you imagine, that I want to run more then 10 these scenerious at the same time?

I will appreciate any any advise.

Thank you

Darlock

++**Update**++: Any new idea, please? If there is no way to do this, maybe that could be nice new feature in next bamboo version. Could I ask for it in some case of Attlasian backlog? Thank you


Answers:
author: Bob Swift (personal)
body: You can use the [queueBuild](https://bobswift.atlassian.net/wiki/display/BCLI/Reference#Reference-queueBuild) action in a CLI task from [Run CLI Actions in Bamboo](https://bobswift.atlassian.net/wiki/display/BCLIP).

comments: author: Darlock
body: Thank you for your answer, but this will not help in my situation. This is still just a call/trigger/queue plan from within a specific task, which needs local agent running. I am looking for some mechanism, which could be included directly inside bamboo, like [plan dependencies](https://confluence.atlassian.com/bamboo/setting-up-plan-build-dependencies-289276887.html)
Getting "UnreachableBrowserException" while running the testNG test suite using Bamboo ?
Asked by Durga Praveen Kakileti:

I have integrated our selenium project with the Bamboo but builds are getting failed by throwing UnreachableBrowserException' error,

What might be the culprit ?

Bamboo Issue.jpg  
[](https://community.atlassian.com/t5/Bamboo-questions/Getting-quot-UnreachableBrowserException-quot-while-running-the/qaq-p/41637?attachment-id=12885){#link_11716653a0afbb}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/1286/1/Bamboo%20Issue.jpg){#display_11716653a0afbb_0}


Answers:
author: rsperafico
body: Hello Durga,

Thank you for your inquire.

It seems there was an issue in communicating with remote browser.

Please, make sure Bamboo is able to communicate with the server where selenium will be running tests against.

Alternatively, you could open the build log generated and get the same command Bamboo is running and paste the command on Command Prompt / Terminal to evaluate the issue.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support

comments: author: Durga Praveen Kakileti
body: Hi @Rafael Sperafico

I am not running selenium tests on any server, My requirement is to run on my local machine on local Firefox instance

I have installed Bamboo on my local machine, accessed my bamboo server using <http://localhost:8085> URL

Created one test build and tried to run the selenium tests and I have just used

`Webdriver driver = new FirefoxDriver()` code to launch the driver

As of my knowledge this issue might be regarding headless browsing

Is it possible to run the selenium scripts on My Local firefox instance (not as a headless browser)

`Thanks,`

`Praveen.`
How do I stop the SCP Bamboo module from trying to do a set mode
Asked by John Donahue:

*This question is in reference to Atlassian Documentation: [Using the SCP task in Bamboo](https://confluence.atlassian.com/pages/viewpage.action?pageId=305759795)*

When trying to use the SCP module to deploy files to a remote server, the task fails because the user cannot perform the set mode action. How do I prevent the SCP module from trying this?

```
Failed to upload <directory>, Remote SCP command had error: scp: <directory>/<subdirectory>/<file>: set mode: Operation not permitted
```


Answers:
author: sseveringhaus-newclassrooms
body: A possible workaround is to simply use a Script Task and call \`scp\` yourself, which will by default not attempt to preserve times. I'm not yet seeing any downsides to doing this.

It's not clear to me why SSHJ would implement the opposite behavior as a default. Atlassian, is there no way to override that in the SSHJ API?


author: Alexey Chystoprudov
body: Hello @John Donahue,

There is no way to modify behaviour of SCP task in runtime to avoid preserve time action.

SCP plugin uses [SSHJ 0.12.0](https://github.com/hierynomus/sshj) library for scp operations and it checks if file from file system is being uploaded then it preserve timestamp on destination file. The only way to skip this action is to use not FileSystemFile for upload, but InMemorySourceFile which doesn't have timestamp. We don't have plans to support this functionality in visible future

bamboo-scp-plugin is open source and you can modify it for your needs: <https://bitbucket.org/atlassian/bamboo-scp-plugin>


Tags: scp
Bamboo deployment plan test results
Asked by Preston Wade:

As we migrate the artifact that was built with a Bamboo build plan through the Bamboo deployment plan we would like to automatically run a set of tests on the artifact deployed into that environment. I think this can be scripted rather easily with a task, but what I would like to understand is if there is a way to have those test results linked into the Release matrix that is maintained by the Bamboo deployment plan.


Answers:
author: VikasB
body: You can use Cucumber For Bamboo plugin. This plugin adds Cucumber parsers in Build as well ad Deployment plans. It provides options to pass or fail build if any test is failed or based on failure threshold or can just print test results in Log without affecting deployment status.  
The plugin also adds new UI elements to display deployment tests, Cucumbers results and pie chart of tests. It also has features to automatically link tests with JIRA issues.  
<https://marketplace.atlassian.com/plugins/com.mdb.plugins.cucumberforbamboo/server/overview>
Bamboo 5.10 jdk 8 requirement question
Asked by Dale Miller:

The release notes for bamboo 5.10 state that jdk 1.8 is now required for the server and compile. I am looking for a clarification on the compile aspect. Does that mean that the agents must run on jdk 1.8 and that it can only run java builds using the jdk 1.8 compiler or does that mean the agent has to be running on jdk 1.8 but you can still define a build capability for jdk 1.7 and use that to do your build? We have come to both conclusions when read by multiple people at my company and I am hoping I can get a definitive answer here.


Answers:
author: Przemek Bruski
body: You have to run the agent and the server using JDK 8 and you have to compile Bamboo source code using JDK 8.

You can use whichever JDK you need to build your builds.

comments: author: Tim Beran
body: Thank you Przemek for that clarification. I had the same question.


Tags: bamboo-administration
Bamboo remote agent count
Asked by DeWe:

Hello,

I'm currently trying to get up and running with Bamboo hosted in the cloud. That means I have 1 remote agent for now. The scenario is the following.

* Bamboo builds a war on an EC2 instance
* Bamboo should deploy the war on a staging server

For the deployment project I installed a remote agent on the staging server as the Tomcat manager application is not (and should not be) reachable from the outside. Building and deployment works fine.

Problem is now that the remote agent on the staging server is consuming the single remote agent license that I have. Result is that no more builds can be made as long the staging server remote agent is online.

Am I misunderstanding something here or is this simple scenario only possible with at least 2 remote agents?

If so the simplest setup to build and deploy a war for staging and production would already consume 3 agents (1 for each server and 1 for building on AWS).

That said to build and deploy this simple scenario we are in the $100 / month tier already. Pretty soon in the $250/month tier. Without the AWS costs counted.

Any comment welcome :smile:


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Any reason why you cannot build on the same agent? If you must do it in two different agents, you will need 2 licenses.

Or you can shutdown the agents, on the go, to free up licenses.

comments: author: DeWe
body: To build on the same agent I would have to build on the app server that hosts the war at the end. Not really doable right now.

I think for the current setup I will end up with at least 2 agents. Or manually shutdown agents as you suggest. But that isn't a real option in my opinion as it kind of defeats the idea.


Tags: cloud
upgrade bamboo to java 1.8 on centOS 6 (mysql 5.1)
Asked by Lyubomir Velkov:

Hello,

I would like to start using java 1.8 for my bamboo projects but unfortunately as I see my bamboo version is 5.4 and still doesn't support java 1.8.

As I see I should upgrade bamboo to 5.10 but it requires mysql 5.5 which I cannot upgrade on my CentOS 6 server (its mysql 5.1 there). Any ideas?


Answers:
author: GabrielleJ
body: You are stuck. If you need to upgrade one tool, you have no choice but to upgrade all its tool dependencies as well or else they will not be compatible at all.


author: Lyubomir Velkov
body: Thanks for your quick response! Excuse me, the question was not ready for sending when you saw it. I sent it by mistake. It is corrected now.


author: Vasiliy Zverev
body: What namely do you want to ask? Here is list of JIRA requarements: <https://confluence.atlassian.com/jira/supported-platforms-207488170.html>


Tags: java
Permissions on project level within Bamboo
Asked by Alexey Omelchenko:

Hi.

Our company has several issues when working with Atlassian Bamboo.

We have lots of team presumably going to work with Bamboo. As far as we can see our structure is following: every team is going to have its own project (although it is just a meaning of grouping plans) with list of plan (starting from 3-5 to 10-15 per team).

So, our question: is there any possibility to restrict plans get created on project level? We are aware of per plan restrictions, however, our current politics allow users to create plans themselves. So, as you can see, nothing can stop user from creating plan in wrong Project.  
Is there workaround to restrict, e.g. who can view project (currently person won't see the project if he doesn't have a visible plan created within it), or who can create plan within it?


Answers:
author: Steffen Opel _Utoolity_
body: Unfortunately project level configuration and permissions are amongst the longest standing Bamboo feature requests, and I'm not aware of any workaround - please watch/vote/comment on the following issues to further raise awareness for this significant limitation:

* <https://jira.atlassian.com/browse/BAM-2470>
* <https://jira.atlassian.com/browse/BAM-2677>
Shared artifact not available during deploy
Asked by Andrew Clark:

I created a project with a shared artifact (code-coverage) I want to use in an SCP task during the deploy phase.

shared-artifact.PNG

When I go to set up the SCP task, though, the shared artifact is not available.

SCP-task.png

What do I need to do to make the code-coverage artifact available to this SCP task?

Thanks,

Andrew

[](https://community.atlassian.com/t5/Bamboo-questions/Shared-artifact-not-available-during-deploy/qaq-p/166872?attachment-id=2100){#link_1167aae1bae285}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/5386/1/shared-artifact.PNG){#display_1167aae1bae285_0}  
[](https://community.atlassian.com/t5/Bamboo-questions/Shared-artifact-not-available-during-deploy/qaq-p/166872?attachment-id=2101){#link_1167aae1bae285_0}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/5386/2/SCP-task.png){#display_1167aae1bae285_2}


Answers:
author: Andrew Clark
body: I have since removed the location of the code-coverage artifact since it's located in the root of the build directory (was .).
Remote agent service accessing System32\config\systemprofile on 64bit machine
Asked by Ondrej Medek:

I have a remote agent running on the 64-bit machine, installed as a Windows service. When I compile a C# project by MSBuild it writesthe file

```
c:\Windows\SysWOW64\config\systemprofile\AppData\Local\Temp\.NETFramework,Version=v4.6.1.AssemblyAttributes.cs
```

However it tries to read the file

```
c:\Windows\System32\config\systemprofile\AppData\Local\Temp\.NETFramework,Version=v4.6.1.AssemblyAttributes.cs
```

Hence, the build fails. I have a 64-bit JRE8. What might be the source of the problem?


Answers:
author: Grzegorz Szumiec
body: Hello,

Problem is LOCAL SYSTEM accout in setup with different prfile directories

It might give you a little light:

<https://connect.microsoft.com/VisualStudio/feedback/details/1580569/32-bit-msbuild-exe-running-as-local-system-calls-64-bit-vbcscompiler-exe-causing-csc-error-cs2001-source-file-file-could-not-be-found>


Tags: cloud
distributing jobs intelligently using bamboo
Asked by saketh-stash:

Hi,

i am running on bamboo 5.7.2, i run bamboo on one local agent and 2 remote agents. currently my builds distribution is hardcoded i.e i have hardcoded bamboo to run few jobs in default/local agent(bamboo server) and few on 2 remote agents.

1) I do not know what exactly is master slave concept of jenkins but ppl talk a lot about it, so can we do that in bamboo? if yes could you explain in detail?

2) my intention is if i have 10 jobs running out of which if the 5th job takes 50 minutes to run and 3.4th takes 5 mins to run each, then bamboo should run the long job i.e 5th on the default agent and remaining should be distributed on the remote. can this be possible?


Answers:
author: Alexey Chystoprudov
body: 1. Master-slave concept of Jenkins is just the same as Bamboo Server - Remote agent topology.
2. No, it's not possible right now

comments: author: saketh-stash
body: Is there any closer way to achieve the second one?


author: Alexey Chystoprudov
body: You can dedicate job 5 to be executed on local agent by providing some capability on local agent which is not exists at remote ones and job 5 has requirement to use this capability. But it will not prevent job 5 from waiting in queue until local agent is busy with other jobs


Tags: bamboo-administration
Error message when sharing ticket
Asked by Gudrun Lowatschek:

Hello,

our customers receive an error message, when they want to share their ticket with other persons (Screenshot 1). Error Message in English Screenshot 2.

![jira1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/299353i63096B712E051065/image-size/large?v=v2&px=999 "jira1.PNG")![jira2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/299355i284FDA33D9553AF6/image-size/large?v=v2&px=999 "jira2.PNG")

Normally it works out fine, but since several days this error message is coming up. We didn?t change anything in our Jira configuration.

Can you please tell me how I can solve this problem?

Thanks!

Greetings from Austria!


Answers:
author: Jack Brickey
body: If this error message persists, I would reach out to Atlassian support to report the issue. It may be related to some regression. You may also try a different browser, but to be honest, I doubt that's it.

comments: author: Gudrun Lowatschek
body: Thank you! Today it works out fine again. No more error message. I have no idea, why. But I?m happy that it performs again.


Tags: cloud

jira-service-management

jira-service-management-cloud
How do I automate a ticket to send a daily email reminder?
Asked by Isaac Williams-Matias:

I'm trying to set up an automation that, when as issue is set to "Pending, it emails me once per day for review.

I've figured out the simple:

When -\> Issue is Transitioned to -\> Pending

Then -\> Send Email.

How can I set this up so it triggers once per day?


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Isaac Williams-Matias](/t5/user/viewprofilepage/user-id/5314582) and welcome to the community.

You would have to change the trigger to "Scheduled", once a day and add a condition in JQL format:

project = xy and status = Pending


Tags: cloud

jira-service-management

jira-service-management-cloud
How to raise tickets from slack?
Asked by Diego Tavares:

We are trying to migrate from Halp Tp Jira Management Service  
How to raise tickets from Slack?


Answers:
author: Eugenio Onofre
body: Hi [@Diego Tavares](/t5/user/viewprofilepage/user-id/4420246) ,

This has been migrated to Chat / Virtual Agent.  
Please see official documentation below:  
<https://www.atlassian.com/software/jira/service-management/product-guide/tips-and-tricks/virtual-agent>

Regards,  
Eugenio


Tags: cloud

jira-service-management

jira-service-management-cloud
Add a new button to customer portal to bulk approve?
Asked by Ali Akkaya:

I want to a new button in customer portal view.

Some of our workflows include manager approval. So that managers can see all the issues that assigned to them which are waiting for approval.

Manager can approve requests one by one however there is no option to bulk approve.

I wan to to have bulk approve.  
Is there any easy way to have this option. If not I might consider writing a plugin for that but I am not on expert on that can you give me any suggestion?


Answers:
author: Eugenio Onofre
body: Hi [@Ali Akkaya](/t5/user/viewprofilepage/user-id/5385556)

Hope you are doing fine.  
This sounds like a great feature request to be sent to Atlassian Support!  
<https://support.atlassian.com>

The plugin development may be a good option as well but I also encourage you to check the available apps in the Atlassian Marketplace.

Regards,  
Eugenio


Tags: jira-service-management

jira-service-management-server

server