youngmon/atlassian-qna huggingface dataset:
Payment to the company
Asked by Ond?ej Kadle?ek:

```
Hello, I would like to buy trello premium, but I need the invoice to be for the company. Unfortunately I can't find it anywhere. Can anyone advise me?Thank you
```


Answers:
author: Ond?ej Kadle?ek
body: ![Sn?mek obrazovky 2024-01-23 125341.png](https://community.atlassian.com/t5/image/serverpage/image-id/301927i472DE48DC7D067B6/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2024-01-23 125341.png")

I'm looking for this window and can't find it anywhere


author: Nikola Perisic
body: Welcome to the Atlassian community [@Ond?ej Kadle?ek](/t5/user/viewprofilepage/user-id/5412202) !

For the billing, you would need to raise the ticket for Atlassian in order to update the billing.

BR,

Nikola

comments: author: Ond?ej Kadle?ek
body: I'm looking for this window and can't find it anywhere![Sn?mek obrazovky 2024-01-23 125341.png](https://community.atlassian.com/t5/image/serverpage/image-id/301931i366F0C607A742515/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2024-01-23 125341.png")


author: Nikola Perisic
body: What do you see from your side?


author: Ond?ej Kadle?ek
body: ![Sn?mek obrazovky 2024-01-23 133113.png](https://community.atlassian.com/t5/image/serverpage/image-id/301939i79A1EFBA247823C0/image-size/large?v=v2&px=999 "Sn?mek obrazovky 2024-01-23 133113.png")


author: Ond?ej Kadle?ek
body: do you have any solution?
Meu Trello sumiu do computador e agora?
Asked by Paulo S?rgio Teixeira:

Como fa?o para continuar usando o Trello com o e-mail geniosalberteinsteins@gmail.com e o novo eobomsamaritano@gmail.com? Ao eu querer me aprofundar em conhecimentos das demais utilidades do Trello no meu computador foi aberta uma nova tela do Trello e sumiu o Trello que eu j? uso enquanto no Ipone est? funcionando normalmente.

Conto com a sua colabora??o.

Atenciosamente Paulo.


Answers:
author: Paulo S?rgio Teixeira
body: Como fa?o para continuar usando o Trello com o e-mail geniosalberteinsteins@gmail.com e o novo eobomsamaritano@gmail.com? Ao eu querer me aprofundar em conhecimentos das muita praticidade do Trello no meu computador foi aberta uma nova tela do Trello e sumiu o Trello que eu j? uso enquanto no Ipone est? funcionando normalmente.

Conto com a sua colabora??o.

Atenciosamente Paulo.
Add members button isn't showing inside cards
Asked by Devon McCauley:

Hi Y'all!

I'm fairly new to Trello, but I haven't been able to find a solution to this online. I'm not able to add any of the members to a card, except by dragging their icon from the top right corner, so only the members that show up there can be assigned to cards. The "Members" button doesn't even show up inside the card. Is there a setting, or permission to change that brings that back? It's still visible on my other workspaces

Any help would be greatly appreciated! Thank you so much!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Devon McCauley](/t5/user/viewprofilepage/user-id/5411686) ! Welcome to the community ? AFAIK, there's no way to create specific user permissions that prohibit users from assigning members to cards, so that's strange you're not able to see the members button on the back of the card. Are you able to share a screenshot of what you see? Also, can you try accessing the board from a different browser or an incognito browser to see if the problem persists?
Unable to add a card to top using IPad app. ?Add card? option is not available in drop down list.
Asked by Wyvonne Johnson:

I want to be able to add a card to the top of the board. Documentations says to use the ... at top right of board, and select "add card". This does work if you are logged into the program.

if you are using your Trello App on an IPad, the option to "add card" is not available in the list.![IMG_0370.jpeg](/t5/image/serverpage/image-id/301783i10CFAA5958C2366E/image-size/large?v=v2&px=999 "IMG_0370.jpeg")![IMG_0372.jpeg](/t5/image/serverpage/image-id/301782iBF3557B499D7920B/image-size/large?v=v2&px=999 "IMG_0372.jpeg")


Answers:
author: Chris W
body: I do not own an iPad but this looks like a bug or it was overlooked during it's development.  

There are a couple resources they have setup for the apps, including iOS.

1. The development board to check if it's been reported is here: [Trello iOS App \| Trello](https://trello.com/b/5tj4qAvo/trello-ios-app)
2. Guide for reporting bugs: [Reporting Trello bugs \| Trello \| Atlassian Support](https://support.atlassian.com/trello/docs/reporting-trello-bugs/)
3. Which sends you to their contact form (at the bottom): <http://www.trello.com/contact>

I hope this information helps and this gets added/fixed.
Why is my colleague's list collapsed
Asked by ian adelson:

Hi There - my list is nice with cards, but my colleague's list has collapsed and just shows the heading for each card. How do I get his collapsed list to look like mine. He is not using any filters

![trello 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/301788i4B254FE5AFCC0C55/image-size/large?v=v2&px=999 "trello 2.png")


Answers:
author: Andrea Crawford
body: [@ian adelson](/t5/user/viewprofilepage/user-id/5411495) Hi there, what browser is your colleague using to access Trello ?

comments: author: ian adelson
body: Hi There - he is on a mac and using safari


author: Andrea Crawford
body: [@ian adelson](/t5/user/viewprofilepage/user-id/5411495) which version of Safari? I suspect it's a much older/no longer supported version of Safari, but it would be good to confirm the exact version.


author: ian adelson
body: Thanks - let me get the version


author: ian adelson
body: The safari version is quite old apparently and cannot be updated. He is going to try google chrome on the computer and if not, move to another computer.

<br />

Thanks
I have set up a Premium trial with a personal email and now wish to purchase as a company.
Asked by Nick Bishop:

Do I need to set up a new account and would this be in the name of the company with invited workspace members ? If so can I transfer my workspaces from my personal account and would I receive 1 invoice for the whole company or are individual members invoiced ? Thanks for your help Nick


Answers:
author: Chris W
body: 1. If you're using the Standard or Premium plan. I would just update the account information with your company's information, and invite members in.
2. Or you could make a new account with your company information and if needed you could copy the boards over to the new workspace.
3. If your 50+ users and/or enterprise level, I would reach out to support to handle this.

Regardless, there would be 1 invoice. The workspace owner would be responsible for each members payment. It's not possible to allow others to cover their cost. You can see this in "Workspace Settings" \> "Billing".

\*\* On Premium it's $12.50 per member if billed monthly. You can make boards public for viewing only or you can add an Observer to 1 board which allows them to leave comments only. If you add an observer/guest to more than 1 board, you will be charged for them as well.

I hope this helps.
Convert unmanaged account to managed account in Atlassian
Asked by Harish Gollapali:

Can someone please help me to update the unmanaged accounts to managed accounts? If yes, please provide the steps to do this.


Answers:
author: Nikola Perisic
body: Hello [@Harish Gollapali](/t5/user/viewprofilepage/user-id/5411172)

In order to do this you need to:

1. You need to verify a domain first - <https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/> - these need to be accessed through admin.atlassian.com, then choosing your organisation
2. Directory - \> Domain, add a domain by following the steps from Atlassian
3. You need to claim the accounts from the verified domain

Your organisation admin needs to do these changes.
Czy jest mo?liwa prezentacja online?
Asked by APP _ Paulina Ozimek:

Pracujemy nad projektem i budow? hali wysokiego sk?adowania i potrzebujemy platformy, kt?ra u?atwi wsp??prac? i wymian? informacji pomi?dzy inwestorem, inspektorami, projektantami itp

Czy jest mo?liwe by zorganizowa? spotkanie na Teams by zapozna? nas z dzia?aniem i funkcjami waszej platformy?


Answers:
author: Alina Kurishko
body: Hi Paulina,

Welcome to the Atlassian Community! I hope it's alright if I answer in English ?

Here at Trello, we usually sort out issues via email. Also, to be upfront, we don't offer workflow customization and consulting, but if you're considering purchasing a Premium or Enterprise subscription for a large number of users, you can reach out to our Enterprise Advocate for a live demo.

To do so, you can submit a ticket at <https://trello.com/contact> while choosing the **Sales** option under **What can we help you with?**section.

In the meantime, our team has developed a number of resources that help showcase what Trello has to offer. I've included some links below to help with your Trello journey:

* Take a tour of Trello: <https://trello.com/tour>
* On-Demand webinars: <https://trello.com/webinars>
* Getting started guide to set up your first project and explore Trello templates: <https://trello.com/guide>
* See Trello in action with example use cases that power productivity: <https://trello.com/use-cases>

If you're after tailored demonstrations and training, consulting, configuration and/or custom development, we have Solution Partners who can help! You can browse the Atlassian Partner Directory, where you can filter by Trello and your location: <https://partnerdirectory.atlassian.com/>

And if you do have any specific questions about Trello features, I'd be glad to answer those!

Alina \| The Trello Team
Using photos from Trello
Asked by Briar Pateman:

Hello, I want to use the photos on Trello to create a photo book. Is there an easy way to do this?


Answers:
author: Charlie Marriott
body: Hi [@Briar Pateman](/t5/user/viewprofilepage/user-id/5410852) thanks for the question.

Are you referring to the background photos available in Trello? These are stock photos from [Unsplash](https://unsplash.com/) (you can read more about it [here](https://www.atlassian.com/blog/trello/unsplash-photo-board-backgrounds)).

I hope that helps,

Charlie
Custom Fields not available on new board
Asked by Phil Janssens:

Hi,

I just created a new board in the same workspace as my older boards but the Custom Fields option is not available anymore. I can't seem to enable it on the new board, I can't select the Custom Fields option in the Power-Ups section

In the past this was enabled by default when the new board was created and when I copied item to the new board, the exiting custom fields were maintained. Now the custom fields which exist and are visible on the old board, are not visible anymore on the cards which I copied to the new board.

Any ideas on a possible root cause and solution ?

Thanks !


Answers:
author: Gaurav Kataria
body: Hi Phil, custom fields are only available on the paid plans (since about 3 years ago). If you are on a paid plan (Standard, Premium or Enterprise) and are still not able to use them, please contact our support team and someone will troubleshoot it for you <https://trello.com/contact#/>

comments: author: Phil Janssens
body: Hi Gaurav,

We have a premium plan, which is why we could use Custom Fields on the other boards.

Custom Fields became available again however after I cleaned up some of the older and obsolete boards. I assume there is some limitation on the max number of boards or similar somewhere.


author: LP
body: Hi Phil,  

I am faced with the same problem now. Did you get an answer to your question?  

Thanks  

Richard


author: Phil Janssens
body: Hello Richard,  

I did not found a root cause, but as I mentioned in my earlier reply, when I deleted some of the older boards the custom fields option became available again.  

In the past we created a new board for every sprint and we copied the active cards to the new board but also kept the old board, which is why we had a big number of boards.

My assumption is that we ran into some kind of maximum number of custom fields limitation which was resolved after deleting a number of boards and the related custom fields.  

We now use only one board with custom fields and since then we did not see this issue popping up again.  

Hope this helps ?

Cheers,

Phil


Tags: custom-field
Is there a way to show archive items on the calendar pop-up?
Asked by Talz:

I'd like to be able to see the archived items on our calendar pop-up so I can see on the calendar what items are done on past dates. this would come in handy with our social media content. Especially for any posts that are similar to future ones so we don't do them schedule them so close to the already completed items.

Is this an option available already? Or can it be added as a development item?


Answers:
author: Maria
body: Hi [@tali_tetau](/t5/user/viewprofilepage/user-id/5410760)   

It's Mary from [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions):)

Happy to say that with [Planyway calendar for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) it's possible. Simply open the calendar (daily, weekly and monthly views are available). It'll show all scheduled cards straight away, then you can schedule cards on the board or just drag\&drop cards. When a card gets achieved, it'll be still shown on the calendar but with the different background. You can manage whether you'd like to view archived cards or not in the view settings.

![?????? ?????? 2024-01-24 115050.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/302161i29711C038D715900/image-size/large?v=v2&px=999 "?????? ?????? 2024-01-24 115050.jpg")

<br />

<br />

The app is focused on the marketing use-case. so I believe you'll find lots of handy features for managing your projects:)


author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! ?

The Calendar Power-Up doesn't include archived cards as it displays only open cards on your board. So, sadly, this won't be possible.

However, I suggest you create a new board and move the cards that you've been working on to that board. This board could exist as an alternative to an Archive but your cards won't be actually archived. In this case, you'll be able to check the cards using the Calendar Power-Up.

Hope this information helps!

Alina \| The Trello Team
Supplier Quotes
Asked by Jack Safdeye:

Hi- I am in charge of procurement for an import company. Currently the buying team sends me their requests for quotes in email in which i then email to different vendors for quotation. Upon receipt of the quote, i review, negotiate and then send back to the buying team for review. Was wondering if i could create a central board for all quotations to be submitted and then send out to various vendors for quotation while having their replies connect back to the central board. The trick is that I wouldn't want the vendors to have access to the other vendors quote. So they would have to be "synced" to the central board, but not visible to each other. Is this possible in Trello?


Answers:
author: Chris W
body: To be honest, I would look into the "Email in Trello" powerup, which would allow you to communicate via email and vice versa. I believe you would need 2 cards though something like what I attached.  

I'm not an expert but this looks like it would work for your needs.![RFQ-Process-via-Email-in-Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/301630i7C435CBEAA057176/image-size/large?v=v2&px=999 "RFQ-Process-via-Email-in-Trello.png")


author: milynnus
body: [@Jack Safdeye](/t5/user/viewprofilepage/user-id/5410700)

The general rule to keep in mind in using Trello is that all members on a board will have access to the cards and there is currently no intra-board access control for members that you can put in place to prevent access to data in the cards. Typically you keep that outside the central board or outside of Trello all together. There are some tools for sync, external share .... Etc you can put in place for such a requirement.   

In working with external parties, it is also important to consider their willingness to adapt to your company's unique processes. In most cases, email is the way to handle the back and forward exchange of information with external parties.
"Get Cards on Board" endpoint can't return list as nested resource...
Asked by Rasmus Wulff Jensen:

When using the endpoint:

```
https://api.trello.com/1/boards/<boardId>/cards/?key=<key>&token=<token>&list=true
```

With the "\&list=true" optional property, this is ignored and the List object are not returned... This work on a single GetCard Endpoint, but not the "multiple cards" endpoints, despite all the other nested resources (Board, Member, Label, Stickers, MemberVotes and Checklists all works)... So why not also List???


Answers:
author: David Bakkers
body: > With the "\&list=true" optional property, this is ignored

If you read the [Get Cards on a Board endpoint documentation](https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-cards-get), you will see there is no such property (parameter) called *list* for that endpoint, so it's not surprising it's being ignored.
> and the List object are not returned

I can't replicate that. When I query the Get Cards on Board endpoint, for every single *card* object returned in the response data set, I am told ++exactly++ what List that card is on via the *idList* object.
> So why not also List???

Because it's not needed. Since each card can only be on one list at any one time, and the endpoint is already providing that information, there's nothing to be gained by declaring a separate parameter to request it.


Tags: rest-api
Why doesn't anything sync to my Outlook when I do updates in Trello
Asked by Mark Begonia:

I create cards in trello and Have pulled off a miracle and was able to create an outlook calendar! But if I update any information on the cards... nothing syncs to outlook. The only way to sync it is to delete that calendar and upload it again!


Answers:
author: Maria
body: Hi [@Mark Begonia](/t5/user/viewprofilepage/user-id/5410377)   

It's Mary from [Planyway](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions):)

Have you used the iCal sync available in Trello by default? If yes, it may be quite slow to sync, the changes are not updated straight away. I think in case you want to speed it up, you should consider a third-party addon.

In [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) we provide sync with Outlook. You can view events from Trello in Outlook for viewing. Or you can get a 2-way sync (editing is also available) and make Planyway a single hub for your Trello and Outlook events. You can read more about how to make it work here: <https://planyway.com/help/integrations/outlook-calendar-integration>   

![Outlook calendar connect](https://files.planyway.com/assets/3.0.555/outlook-connect-calendar.png)


author: milynnus
body: [@Mark Begonia](/t5/user/viewprofilepage/user-id/5410377)

For sync requirements you can look at Unito flow. I am correct, there is support for Outlook.
Trello adds automatically a Backslash when quoting and using bullet list
Asked by UniversViBritannia _ LelouchEnclaves:

Hello, When i try to use the quote and to make a bullet list with "-" then it adds a backslash if i make more then 1 bullet point.  

Example:  
What I wrote:  

\> - I. Test1  
\> - II. test2  
\> - III. Test 3

What trello does when saving it:  

\> - I. Test1  
\> \\- II. test2  
\> \\- III. Test 3

And I can see the backslashes only in the phone app, while on web its not even showed


Answers:
author: Vongsawat
body: Seems like the phone app is bugged and showing you the Markdown for some reason?  

You can see Markdown on the web by clicking the M? icon on the top-right. Its essentially the back-end formatting and shouldn't be shown normally.  

That backslash in the markdown is to mark it as a multi-line quote. Without it, each bullet point would be in its own quote. But that's just extra info.  

Either report the bug in Support, or if someone from the Atlassian team sees it here they might pass it along.

comments: author: UniversViBritannia _ LelouchEnclaves
body: Thats not the issue, I like the Markdown more, the issue is that like you said, its thinking its a multi-line quote, which i dont need, i need every line to be on its own.
Can Trello and Maximo interact?
Asked by David Pattengale:

Our Primary EAS is Maximo. We have a electronic controls group that uses Trello internally to assign and manage their workload. Is there a way for the two systems to talk, meaning managing work order flow and comments between them? Need this to be a two way communication.


Answers:
author: milynnus
body: [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624)

For any integration, I recommend that you read the software api documentation especially on for webhooks and the events, check whether Zapier or Make supports Maximo...etc. You can use Zapier or Make for outbound integration or http request if you prefer to call the software api from with Trello automation.


author: Nikola Perisic
body: Welcome to the community [@David Pattengale](/t5/user/viewprofilepage/user-id/5410345)

There is no app called Maximo on the Trello app marketplace. You can try raising a ticket for Atlassian,but they will say the same thing. In short,there is no integration of Trello with this app.

Br,

Nikola
Double ligne en mode tableau
Asked by Thibault METIVIER:

Bonjour,

Je suis en train de me faire un trello par rapport a mon appartement. Notamment pour organiser mes menus de repas de la semaine. Je souhaiterais faire les menu sur 2 semaines et aimerais que cela apparaisse comme sur l'image ci dessous. Est-ce possible ?

![Trello Deux Lignes.png](https://community.atlassian.com/t5/image/serverpage/image-id/301579i513B338B69980BE9/image-size/large?v=v2&px=999 "Trello Deux Lignes.png")

Merci d'avance !


Answers:
author: Alina Kurishko
body: Hi there,

Welcome to the Atlassian Community! I hope it's alright if I respond in English ?

There's currently no out-of-the-box feature or a Power-Up developed by Trello to help you achieve this goal. We actually have it as an open feature request for the product team to consider! I'll add you as an official "+1" in support of this!

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: [++https://blog.trello.com/feature-requests-unite-support-and-product++](https://blog.trello.com/feature-requests-unite-support-and-product)

There might be some third-party browser extensions, but we're not able to endorse or provide support for any of them since we don't work with them directly. I'll leave some room for other Community members to share their thoughts on this!

What I can suggest instead is to use a separator card to indeed separate 2 meal plans for different weeks: [https://support.atlassian.com/trello/docs/card-types/#Separator-cards:\~:text=other%20card%20type.-,Separator%20cards,-Sometimes%20it%20can](https://support.atlassian.com/trello/docs/card-types/#Separator-cards:~:text=other%20card%20type.-,Separator%20cards,-Sometimes%20it%20can)

Hope this information helps!

Alina \| The Trello Team
Can't Find Butler
Asked by DeAnn Dillard:

I am trying to add Butler from the power ups menu and I can't locate it and it doesn't come up on search. Any help would be appreciated!


Answers:
author: Dreamsuite Mike
body: Butler is no longer a power up. It is built in as Trello Automation...

This Article will help get you started...

<https://community.atlassian.com/t5/Trello-articles/Bite-sized-Learning-Trello-Automation/ba-p/2558771>