Upgrade from 7.10.2 to 7.11.1 fails - failed during the SCHEMA_UPGRADE phase
Asked by Luca:

Hello together,

<br />

i got the following error today, when i wanted to upgrade from 7.10.2 to the newest confluence version 7.11.1:

Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade. Upgrade error message: Upgrade task com.atlassian.confluence.upgrade.upgradetask.DenormalisedSpacePermissionsUpgradeTask@1275292c failed during the SCHEMA_UPGRADE phase due to: StatementCallback; bad SQL grammar \[DROP TRIGGER IF EXISTS denormalised_space_permission_trigger\]; nested exception is com.microsoft.sqlserver.jdbc.SQLServerException: Falsche Syntax in der N?he des IF-Schl?sselworts.

I used the Windows x64 Installer for the upgrade.

Confluence uses our MSSQL Database.

Here are some logfiles:

- gc-2021.2..02_10.15.10.log:

*302.256s\]\[debug\]\[gc,age\] GC(248) Desired survivor size 22020096 bytes, new threshold 15 (max threshold 15)*   
*\[302.261s\]\[info \]\[gc \] GC(248) Pause Young (Normal) (G1 Evacuation Pause) 813M-\>478M(1024M) 4.761ms*   
*\[302.571s\]\[info \]\[gc \] GC(247) Pause Remark 654M-\>654M(1024M) 67.968ms*   
*\[302.971s\]\[info \]\[gc \] GC(247) Pause Cleanup 791M-\>791M(1024M) 1.056ms*   
*\[302.974s\]\[info \]\[gc \] GC(247) Concurrent Cycle 1208.886ms*   
*\[303.067s\]\[debug\]\[gc,age\] GC(249) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[303.071s\]\[info \]\[gc \] GC(249) Pause Young (Normal) (G1 Evacuation Pause) 814M-\>478M(1024M) 3.292ms*   
*\[303.521s\]\[debug\]\[gc,age\] GC(250) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[303.525s\]\[info \]\[gc \] GC(250) Pause Young (Concurrent Start) (G1 Evacuation Pause) 814M-\>478M(1024M) 4.418ms*   
*\[303.525s\]\[info \]\[gc \] GC(251) Concurrent Cycle*   
*\[304.126s\]\[debug\]\[gc,age\] GC(252) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[304.131s\]\[info \]\[gc \] GC(252) Pause Young (Normal) (G1 Evacuation Pause) 814M-\>478M(1024M) 4.727ms*   
*\[304.265s\]\[info \]\[gc \] GC(251) Pause Remark 539M-\>539M(1024M) 60.858ms*   
*\[304.662s\]\[info \]\[gc \] GC(251) Pause Cleanup 811M-\>811M(1024M) 1.105ms*   
*\[304.665s\]\[info \]\[gc \] GC(251) Concurrent Cycle 1140.337ms*   
*\[304.666s\]\[debug\]\[gc,age\] GC(253) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[304.669s\]\[info \]\[gc \] GC(253) Pause Young (Normal) (G1 Evacuation Pause) 814M-\>478M(1024M) 2.704ms*   
*\[305.094s\]\[debug\]\[gc,age\] GC(254) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[305.101s\]\[info \]\[gc \] GC(254) Pause Young (Concurrent Start) (G1 Evacuation Pause) 814M-\>478M(1024M) 6.891ms*   
*\[305.101s\]\[info \]\[gc \] GC(255) Concurrent Cycle*   
*\[305.814s\]\[info \]\[gc \] GC(255) Pause Remark 802M-\>802M(1024M) 62.759ms*   
*\[305.829s\]\[debug\]\[gc,age\] GC(256) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[305.834s\]\[info \]\[gc \] GC(256) Pause Young (Normal) (G1 Evacuation Pause) 815M-\>478M(1024M) 5.028ms*   
*\[306.188s\]\[info \]\[gc \] GC(255) Pause Cleanup 664M-\>664M(1024M) 1.000ms*   
*\[306.191s\]\[info \]\[gc \] GC(255) Concurrent Cycle 1089.970ms*   
*\[307.085s\]\[debug\]\[gc,age\] GC(257) Desired survivor size 22544384 bytes, new threshold 15 (max threshold 15)*   
*\[307.095s\]\[info \]\[gc \] GC(257) Pause Young (Normal) (G1 Evacuation Pause) 815M-\>482M(1024M) 9.912ms*   
*\[310.531s\]\[debug\]\[gc,age\] GC(258) Desired survivor size 22020096 bytes, new threshold 15 (max threshold 15)*   
*\[310.551s\]\[info \]\[gc \] GC(258) Pause Young (Concurrent Start) (G1 Humongous Allocation) 744M-\>489M(1024M) 19.197ms*   
*\[310.551s\]\[info \]\[gc \] GC(259) Concurrent Cycle*   
*\[311.280s\]\[info \]\[gc \] GC(259) Pause Remark 494M-\>494M(1024M) 66.780ms*   
*\[311.642s\]\[info \]\[gc \] GC(259) Pause Cleanup 495M-\>495M(1024M) 0.779ms*   
*\[311.645s\]\[info \]\[gc \] GC(259) Concurrent Cycle 1093.864ms*   
*\[318.212s\]\[debug\]\[gc,age\] GC(260) Desired survivor size 21495808 bytes, new threshold 15 (max threshold 15)*   
*\[318.243s\]\[info \]\[gc \] GC(260) Pause Young (Prepare Mixed) (G1 Evacuation Pause) 866M-\>513M(1024M) 31.925ms*   
*\[318.439s\]\[debug\]\[gc,age\] GC(261) Desired survivor size 3670016 bytes, new threshold 1 (max threshold 15)*   
*\[318.484s\]\[info \]\[gc \] GC(261) Pause Young (Mixed) (G1 Evacuation Pause) 545M-\>511M(1024M) 45.058ms*   
*\[584.643s\]\[debug\]\[gc,age\] GC(262) Desired survivor size 19398656 bytes, new threshold 15 (max threshold 15)*   
*\[584.691s\]\[info \]\[gc \] GC(262) Pause Young (Normal) (G1 Evacuation Pause) 812M-\>562M(1024M) 48.487ms*   
*\[585.901s\]\[debug\]\[gc,age\] GC(263) Desired survivor size 16252928 bytes, new threshold 1 (max threshold 15)*   
*\[585.920s\]\[info \]\[gc \] GC(263) Pause Young (Normal) (G1 Evacuation Pause) 766M-\>546M(1024M) 18.479ms*   
*\[587.410s\]\[debug\]\[gc,age\] GC(264) Desired survivor size 15204352 bytes, new threshold 15 (max threshold 15)*   
*\[587.429s\]\[info \]\[gc \] GC(264) Pause Young (Concurrent Start) (G1 Evacuation Pause) 767M-\>551M(1024M) 18.863ms*   
*\[587.429s\]\[info \]\[gc \] GC(265) Concurrent Cycle*   
*\[588.179s\]\[info \]\[gc \] GC(265) Pause Remark 558M-\>520M(1024M) 107.431ms*   
*\[588.537s\]\[info \]\[gc \] GC(265) Pause Cleanup 529M-\>529M(1024M) 1.574ms*   
*\[588.541s\]\[info \]\[gc \] GC(265) Concurrent Cycle 1111.693ms*   
*\[736.531s\]\[debug\]\[gc,age\] GC(266) Desired survivor size 15728640 bytes, new threshold 15 (max threshold 15)*   
*\[736.574s\]\[info \]\[gc \] GC(266) Pause Young (Prepare Mixed) (G1 Evacuation Pause) 742M-\>536M(1024M) 42.768ms*   
*\[774.016s\]\[debug\]\[gc,age\] GC(267) Desired survivor size 3670016 bytes, new threshold 1 (max threshold 15)*   
*\[774.060s\]\[info \]\[gc \] GC(267) Pause Young (Mixed) (G1 Evacuation Pause) 557M-\>490M(1024M) 44.200ms*

- catalina.2021-02-18.log:

*18-Feb-2021 10:15:11.467 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.545 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Connector\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.576 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.592 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.623 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.654 WARNUNG \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set property \[debug\] to \[0\]*   
*18-Feb-2021 10:15:11.935 INFORMATION \[main\] org.apache.coyote.AbstractProtocol.init Initialisiere ProtocolHandler\["http-nio-8090"\]*   
*18-Feb-2021 10:15:12.013 INFORMATION \[main\] org.apache.catalina.startup.Catalina.load Server initialization in \[647\] milliseconds*   
*18-Feb-2021 10:15:12.029 INFORMATION \[main\] org.apache.catalina.core.StandardService.startInternal Starting service \[Tomcat-Standalone\]*   
*18-Feb-2021 10:15:12.029 INFORMATION \[main\] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet engine: \[Apache Tomcat/9.0.40\]*   
*18-Feb-2021 10:15:13.904 INFORMATION \[Catalina-utility-2\] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.*   
*18-Feb-2021 10:15:14.357 INFORMATION \[Catalina-utility-2\] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath*   
*18-Feb-2021 10:15:14.623 INFORMATION \[Catalina-utility-2\] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'*   
*18-Feb-2021 10:20:19.343 INFORMATION \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]*   
*18-Feb-2021 10:20:19.359 INFORMATION \[main\] org.apache.catalina.startup.Catalina.start Server startup in \[307265\] milliseconds*

<br />

Thank you very much for your help!


Answers:
author: Daniel Eads
body: Hi [@Luca](/t5/user/viewprofilepage/user-id/4269700) ,

Are you able to confirm which specific version of MS SQL you're running? With Confluence 7.11 and MS SQL 2016 (no service pack), we do have a known issue with bad grammar: [CONFSERVER-61145](https://jira.atlassian.com/browse/CONFSERVER-61145)

The fix is to upgrade SQL Server to 2016 SP1 or later, as noted on the [Supported Platforms page for Confluence 7.11](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) (see the "known issues" section in the databases area for the note about 2016 Service Pack 1).

You can run this query to get the version string from MS SQL:

    Select @@version

SP1 or SP2 should be in the response if they're installed, or you can also check the build number against the [GDR strings](https://docs.microsoft.com/en-us/troubleshoot/sql/general/determine-version-edition-update-level).

Cheers,  
Daniel \| Atlassian Support

comments: author: Luca
body: Hello Daniel,

we are using the following MS-SQL Version:

Microsoft SQL Server 2014 (SP3-GDR) (KB4583463) - 12.0.6164.21 (X64)  
Nov 1 2020 04:25:14  
Standard Edition (64-bit) on Windows NT 6.3 \<X64\> (Build 9600: )

Thanks for your help!

Luca


author: Daniel Eads
body: Hi [@Luca](/t5/user/viewprofilepage/user-id/4269700) , thanks for confirming. In this case, you'll need to upgrade SQL Server, as 2014 is below the minimum supported version for Confluence 7.11. The supported MS SQL versions are 2016 SP1 and newer, as documented on the [Supported Platforms page for Confluence 7.11](https://confluence.atlassian.com/doc/supported-platforms-207488198.html).


author: Brant Schroeder
body: [@Luca](/t5/user/viewprofilepage/user-id/4269700) You will need to submit a support issue to Atlassian as it looks like you found a bug in the upgrade that relates to MSSQL and is a syntax error in there DB upgrade script. I have had this happen in the past but it has been a very long time.

<https://support.atlassian.com/contact/>

comments: author: Luca
body: Thanks for your reply, but i forgot to mention, that i only have a Server Starter License. I am not able to create a ticket because of this:

*Atlassian no longer offers personal support for Starter Licenses*

Is there a other way? At this time, we have a downtime from about 24h. It would be great, if this issue could be fixed fast.


author: Brant Schroeder
body: [@Luca](/t5/user/viewprofilepage/user-id/4269700)

Sorry to hear that you have been down for so long. I am assuming that you have no backup to restore to and are now just looing for a solution to get back online. Do you have a way to make a backup of what you currently have just incase you have additional issues?

I would suggest trying to install the 7.11.0 version that came out on Feb 1, 2021 and see if that will install. If not you could try reinstalling the version you were on before and see if it will install.

I would highly suggest backing everything up before proceeding just in case you run into any additional issues. I will also escalate this in community to Atlassian so hopefully they can provide some insights on the error and provide a solution.


author: Luca Franziskowski
body: Thankfully I have a backup from the system. I restored confluence and the database yesterday. Now i'm running on Version 7.10.2 again. Thanks for your help. Maybe there is a fix for this comming soon.


author: Luca
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Is a fix for this issue avainable, or do I have to wait longer? I would try to upgrade again, if there is a fix. Thanks again for your support.


author: Brant Schroeder
body: [@Luca](/t5/user/viewprofilepage/user-id/4269700) I have escalated to Atlassian to see if they have resolved the issue yet.


author: Luca
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I created a new database on a fresh installed MS-SQL Server 2019. I followed the instructions mentioned here: <https://confluence.atlassian.com/doc/database-setup-for-sql-server-9258.html> . Then I installed Confluence 7.11.2 (64bit) on a new server. But the installation stopped and i'm getting a new error:

HTTP Status 500 -- Internal Server Error {#toc-hId--1268426033}
---------------------------------------------------------------

*** ** * ** ***

**Type** Exception Report

**Message** could not extract ResultSet; SQL \[n/a\]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet

**Beschreibung** The server encountered an unexpected condition that prevented it from fulfilling the request.

**Exception**

```
org.springframework.dao.InvalidDataAccessResourceUsageException: could not extract ResultSet; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:228) org.springframework.orm.hibernate5.HibernateTemplate.doExecute(HibernateTemplate.java:392) org.springframework.orm.hibernate5.HibernateTemplate.execute(HibernateTemplate.java:337) com.atlassian.confluence.setup.bandana.persistence.dao.hibernate.HibernateConfluenceBandanaRecordDao.getRecord(HibernateConfluenceBandanaRecordDao.java:48) com.atlassian.confluence.setup.bandana.ConfluenceDaoBandanaPersister.retrieve(ConfluenceDaoBandanaPersister.java:29) java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) java.base/java.lang.reflect.Method.invoke(Unknown Source) org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343) org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163) org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295) org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98) org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186) org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212) com.sun.proxy.$Proxy216.retrieve(Unknown Source) com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.lambda$retrieve$0(ReadThroughCachingBandanaPersister.java:84) com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.lambda$get$0(ReadThroughAtlassianCache.java:76) com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:228) com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache$ValueWrapperSupplier.get(DefaultConfluenceEhCache.java:217) com.atlassian.cache.ehcache.ReferenceCacheLoader.load(ReferenceCacheLoader.java:31) com.atlassian.cache.ehcache.wrapper.ValueProcessorEhcacheLoaderDecorator.load(ValueProcessorEhcacheLoaderDecorator.java:30) net.sf.ehcache.Cache.loadValueUsingLoader(Cache.java:3379) net.sf.ehcache.Cache.getWithLoader(Cache.java:1856) com.atlassian.cache.ehcache.DelegatingCache.get(DelegatingCache.java:128) com.atlassian.confluence.cache.ehcache.DefaultConfluenceEhCache.get(DefaultConfluenceEhCache.java:47) com.atlassian.confluence.cache.ConfluenceMonitoringCache.get(ConfluenceMonitoringCache.java:57) com.atlassian.confluence.impl.cache.ReadThroughAtlassianCache.get(ReadThroughAtlassianCache.java:88) com.atlassian.confluence.impl.cache.ReadThroughCache.get(ReadThroughCache.java:28) com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:82) com.atlassian.confluence.impl.bandana.ReadThroughCachingBandanaPersister.retrieve(ReadThroughCachingBandanaPersister.java:75) com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:32) com.atlassian.bandana.DefaultBandanaManager.getValue(DefaultBandanaManager.java:24) com.atlassian.confluence.impl.settings.BandanaGlobalSettingsManager.getGlobalSettings(BandanaGlobalSettingsManager.java:43) com.atlassian.confluence.impl.settings.DelegatingLegacySettingsManager.getGlobalSettings(DelegatingLegacySettingsManager.java:57) com.atlassian.confluence.languages.DefaultLocaleManager.getSiteDefaultLocale(DefaultLocaleManager.java:227) 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com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50) com.atlassian.confluence.jmx.JmxFilter.doFilter(JmxFilter.java:97) com.atlassian.confluence.cache.TransactionalCacheFactoryCleanupFilter.doFilter(TransactionalCacheFactoryCleanupFilter.java:22) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.core.filters.ServletContextThreadLocalFilter.doFilter(ServletContextThreadLocalFilter.java:17) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.UserLoggingContextFilter.doFilter(UserLoggingContextFilter.java:32) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.UserNameHeaderFilter.doFilter(UserNameHeaderFilter.java:25) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.web.filter.MauEventFilter.doFilterInternal(MauEventFilter.java:34) com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.UserThreadLocalFilter.doFilter(UserThreadLocalFilter.java:38) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.web.filter.ConfluenceTimeoutFilter.doFilter(ConfluenceTimeoutFilter.java:57) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.web.filter.HttpSessionRegistrarFilter.doFilter(HttpSessionRegistrarFilter.java:44) com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:88) com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.applyFilter(ConfluenceSecurityFilter.java:40) com.atlassian.confluence.web.filter.ConfluenceSecurityFilter.doFilter(ConfluenceSecurityFilter.java:29) com.atlassian.confluence.web.filter.ThreadLocalCacheFilter.doFilter(ThreadLocalCacheFilter.java:25) com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter$SwapOnBootstrapFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:45) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:35) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:148) com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39) com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50) com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:57) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.web.filter.ConfluenceOpenSessionInViewFilter.doFilterInternal(ConfluenceOpenSessionInViewFilter.java:38) 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com.atlassian.johnson.plugin.servlet.filter.JohnsonServletFilterModuleContainerFilter.doFilter(JohnsonServletFilterModuleContainerFilter.java:50) com.atlassian.confluence.tenant.TenantGateFilter.lambda$doFilter$0(TenantGateFilter.java:35) com.atlassian.confluence.impl.tenant.ThreadLocalTenantGate.lambda$wrap$0(ThreadLocalTenantGate.java:25) com.atlassian.confluence.tenant.TenantGateFilter.doFilter(TenantGateFilter.java:37) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:36) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.internal.web.filter.spring.IgnoreWebAsyncManagerFilter.doFilter(IgnoreWebAsyncManagerFilter.java:59) com.atlassian.confluence.web.filter.validateparam.RequestParamValidationFilter.doFilter(RequestParamValidationFilter.java:51) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.web.filter.TranslationModeFilter.doFilter(TranslationModeFilter.java:39) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.plugin.servlet.filter.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:71) com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:39) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.impl.vcache.VCacheRequestContextFilter.doFilter(VCacheRequestContextFilter.java:58) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:33) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:67) com.atlassian.confluence.web.filter.ZipkinTracingFilter.doFilter(ZipkinTracingFilter.java:54) com.atlassian.confluence.web.filter.ResponseOutputStreamFilter.doFilter(ResponseOutputStreamFilter.java:25) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:59) com.atlassian.confluence.web.ConfluenceJohnsonFilter.doFilter(ConfluenceJohnsonFilter.java:32) com.atlassian.confluence.setup.ConfluenceEncodingFilter.doFilterInternal(ConfluenceEncodingFilter.java:35) com.atlassian.confluence.web.filter.AbstractStaticResourceAwareFilter.doFilter(AbstractStaticResourceAwareFilter.java:43) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32) com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37) com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:64) com.atlassian.confluence.internal.diagnostics.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:35) com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:46) com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
```

I can not explain to me why this happens.


author: Brant Schroeder
body: [@Luca](/t5/user/viewprofilepage/user-id/4269700) 2019 is also not on the supported DB list. Looks like 2017 is the latest version that is supported. I do know some individuals run 2019 in compatibility mode but I would not recommend this as you still may run into issues and then it will be hard for Atlassian to support.


Tags: atl-rvw

confluence-server

error

server

update

upgrade