Complete removal of a custom field from a team-managed (next-gen) project
Asked by Jo?l Kemnitzer:

Hello dear community,

I have the following problem and am looking for advice.

In a team-managed project, the "**Rolle** " field was created once as a ++checkbox++ and once as a ++drop down++ and used in different issue types.

I would like to eliminate this inaccuracy and have therefore ++removed the drop down++ field from all issue types. The field is therefore no longer displayed on the tickets. (that's great!) At the same time, I have deleted all tickets that previously had a value in this field.

**Problem** : Now I want to ++move++ a ticket from a company-managed project to the team-managed project. Unfortunately, ++both fields appear++ on the move screen.

**Questions** :  
- Is there a way to delete the drop down field completely?  
(the field does not appear in the custom fields because it is team-managed)  

- If not, how can I ensure that the field no longer appears on the move screen?

I have only found the following post in the community, which unfortunately could not help me: <https://community.atlassian.com/t5/Jira-questions/Deleted-custom-field-still-shown-in-JQL-and-apps/qaq-p/2257051>

I look forward to your ideas,  
Joey![custom_field.png](https://community.atlassian.com/t5/image/serverpage/image-id/336654i638826E1E0C6D71C/image-size/large?v=v2&px=999 "custom_field.png")


Answers:
author: Trudy Claspill
body: Hello [@Jo?l Kemnitzer](/t5/user/viewprofilepage/user-id/5043960)

How long did you wait after deleting the Rolle dropdown field before trying to move an issue? As noted in the post you referenced it can take some time before the automatic indexing of issues catches up with your change.

After removing the field from the screens in the Team Managed project, did you then search for the field and permanently delete it?

Search for the field in the Team Managed project:

![Screenshot 2024-07-19 at 1.57.41?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336786i4B6BE5D9ACA8F9A1/image-dimensions/245x504?v=v2 "Screenshot 2024-07-19 at 1.57.41?PM.png")

Hover over the icon to the right of the field and it will change to a trash can. Click that.

![Screenshot 2024-07-19 at 1.57.51?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336787iC63D1B7AA6661511/image-dimensions/283x561?v=v2 "Screenshot 2024-07-19 at 1.57.51?PM.png")

Confirm that you want to permanently delete the field and all related content from this project.

![Screenshot 2024-07-19 at 1.58.43?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336785i7F544D764D4A87D3/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 1.58.43?PM.png")

comments: author: Jo?l Kemnitzer
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,  
first of all, please excuse the late response.  

Thank you very much for your reply. I did not see the ++option to delete++ . Thanks to your screenshot, **I was able to solve the problem**.

Regarding your question about how long I waited:  
There were always at least 24h in between. I was aware of the indexing issue.

**I also accepted your answer.**

Kind regards,  
Jo?l


Tags: cloud

custom-field

jira-service-management

jira-service-management-cloud

move

next-gen

team-managed-projects