youngmon/atlassian-qna huggingface dataset:
I lost my description on a card
Asked by Charlotte Donabella:

Hi,

When i went to copy-paste my description on a trello card, she suddently disappear and has been replaced by an old description. I don't understand why. How can i get back my description historic ? I tryied with this tutorial (<https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed> ) but it does'nt work and i get an error message. Please can you help me ? Thanks a lot !


Answers:
author: ManuR
body: Hi Charlotte!

Can you share a screenshot of the error message you receive when you try to use the link from that help doc above?

Normally, you'll need to remove the brackets for the Card ID so your URL would look like this:

<https://trello.com/1/cards/THISISMYID/actions?filter=updateCard:desc> (where you replace "THISISMYID" by the ID of your card.

Are you getting the error when your URL is formatted this way as well?
Upgrade backend Postgres RDS ver 9.6 to ver 12.0. Will this impact the confluence application?
Asked by Gautam Ghosh:

Hello ,

One of our company's application is using confluence product with back end Postgres RDS version 9.6. As the RDS version will get decommissioned in January 2022 , we intend to upgrade to Postgres version 12.0.

Will the upgrade impact application ? Please let us know at the earliest.

Thank you

Gautam


Answers:
author: Brant Schroeder
body: [@Gautam Ghosh](/t5/user/viewprofilepage/user-id/4608307) Welcome to the Atlassian Community

According to the KBs the highest supported version is Postgres 11 <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

comments: author: Gautam Ghosh
body: Hello Brant ,

Thanks a lot for your response.


Tags: confluence-server

server
Will the Confluence for Teams app support choosing a specific location for notes for meetings?
Asked by dreytset:

I'm loving the direction in which Atlassian is headed with its integration with Microsoft Teams, but the current iteration of the Confluence integration is a bit restrictive for organizations that store notes in specific locations in Confluence and use certain templates or even existing note pages.

Does the Atlassian team plan to let users select where they want notes to be created when creating meetings notes for a Teams meeting?

Having the option to create with a specific page as a template would be a BIG plus.


Answers:
author: Fabian Lim
body: Great idea. Would love to see the notes/confluence integration.


Tags: cloud

confluence-cloud

ms-teams
Access to Client Domain
Asked by Rudy TOUITOU:

Hi,

I need to acceed to the Confluence of my Client.

Can I use my current account/licence (@pwc.com) to acceed to the client domain or I need necessary to have a specific email adress with the client domain (@clientName.com) ?

Thank you in advance for your help

Have a nice day

Regards,

Rudy


Answers:
author: Lisa Grau
body: Hi [@Rudy TOUITOU](/t5/user/viewprofilepage/user-id/4610224) , welcome to the community!

You can use your current account. Your client needs to add you to the instance in the user management section.

comments: author: Rudy TOUITOU
body: Hi Lisa, Thank you for you help. I will try with the client. Have a nice day.


Tags: cloud

confluence-cloud
How identify confluence pages unrelated to Home page
Asked by M?lanie Liguet:

Hi,

I prepared migration to cloud, I need to identify all pages not related to home page.

ideally, I want to do the search on all the spaces of the instance.

Do ou have tips ?

Regards,


Answers:
author: Tessa Tuteleers
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707) ,

you are looking for "orphaned" pages (pages without any link, not even to the home page).

You can find them in the content tools space by space, or use a query to look for them as is described in this [article by Atlassian.](https://confluence.atlassian.com/confkb/how-to-locate-all-orphaned-pages-in-confluence-693896079.html)(it is an older article, but I would think it still works)

Hope this helps!

* Tessa


Tags: confluence-server

server
How can i edit few lines on confluence page, using rest API
Asked by Shashikumar:

I want to append content to confluence page, but the put command is updating entire page.


Answers:
author: Kishan Sharma
body: Hi [@Shashikumar](/t5/user/viewprofilepage/user-id/3744819) Have you tried reading the entire page body, storing it in a variable and then append the new lines to it and pass it back to PUT command ?

comments: author: Shashikumar
body: If i want to update few small things there, need to pull entire page content, search and update it.

Is there any better solution for this


author: Kishan Sharma
body: That's right, there's no other shortcut here. Are you looking for search and replace some text in your pages? In that case, there are plenty of plugins available on [Atlassian Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=search%20and%20replace) which you can explore to see if that meets your requirement.


Tags: cloud

confluence-cloud

rest

rest-api
Unable to restore Confluence backup
Asked by Estee Advisors:

We are uanble to restore backup . Giving error

Setup Restore Progress {#toc-hId--1212246872}
---------------------------------------------

<br />

**Importing Data**

|---------------------|------------------------------------|
| **Time Elapsed:**   | 1 minute, 26 seconds               |
| **Time Remaining:** | 22 minutes, 33 seconds (estimated) |
| **Completion:**     | 6% complete                        |

|---|---|
|   |   |

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: Unsupported character found in content: ?


Answers:
author: Kishan Sharma
body: Hi [@Estee Advisors](/t5/user/viewprofilepage/user-id/4230912)

Have you checked the errors in \<HOME-DIR\>/log/atlassian-confluence.log ? Please check if the error matches with the one mentioned [on this KB article,](https://confluence.atlassian.com/confkb/incorrect-string-value-error-thrown-when-restoring-xml-backup-in-confluence-777009599.html) if yes, then you can try the workaround mentioned on it.


Tags: confluence-server

server
MacroSuite new update and paid
Asked by Berat ?OLAK:

Hi,

We have been using the macrosuite application within the company for a long time, but with the new update, it has been paid. Can we use this app for free?

Thanks,

Berat.


Answers:
author: Marin Varvodic
body: Hi Berat,

my name is Marin and I am a Product Owner at Caelor. I am sorry that I didn't see this message before. Please raise a ticket here: <https://caelor.atlassian.net/servicedesk/customer/portal/1/group/1>

We can clear some free licenses. Last month we released many new and great features.

I am happy to help you

Best regards

Marin


author: Logi Helgu
body: They changed it...you should be able to use as is, but can't update. We moved away from this app after the change...it had some nice to have features, but the UX was in no way acceptable for a any price, hopefully they have $ now to change that :)

comments: author: Marin Varvodic
body: Hi [@Logi Helgu](/t5/user/viewprofilepage/user-id/4276087)

I am sorry that I didn't see your message before. Feel free to contact me if you want to use our app again. We added a unique content formatting solution for Confluence and improved our app.

Please raise a ticket here: <https://caelor.atlassian.net/servicedesk/customer/portal/1/group/1>

Best regards

Marin


author: Kishan Sharma
body: Hi [@Berat ?OLAK](/t5/user/viewprofilepage/user-id/4495341) Its possible that the vendor Caelor have changed their pricing policy. You can [email them](mailto:%20marketplace@caelor.com) or [raise a support ticket](https://caelor.atlassian.net/servicedesk/customer/portal/1) with them directly on this.


Tags: cloud

confluence-cloud
Display tasks from Confluence Third Party
Asked by Raphael K?sters:

Hi everyone.

I found this thread here: [SQL query with third party app](https://community.atlassian.com/t5/Confluence-questions/Send-SQL-query-to-the-database-of-third-party-applications/qaq-p/1298181) . Perhaps there is another solution, as my concern only relates to Confluence

For a project our partner created a space for collaborate work in his own confluence. To work together, I got credentials for it. I am now trying to find out if I can create a task report or an alternative macro in my personal area with a filter on my tasks from our partner's Confluence.

Thanks for your time.

Best, Raphael


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Raphael K?sters](/t5/user/viewprofilepage/user-id/4606594) , if I understand correctly, your personal space is on a separate instance than the partner's Confluence. That means there is no direct link possible. You could automate a link through the API, however that requires programming.

comments: author: Raphael K?sters
body: Hi [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) , I was afraid of that. Thank you for the confirmation.


Tags: cloud

confluence-cloud
Customizing updates for select users
Asked by Prateek Mangal:

Hello,

As an admin I want to have two user groups

1. Approvers who can make changes

2. People to be informed after changes are made.

A user can comment on a page for any suggestion. Approvers may or may not make the change.

second group should receive updates in their feed only after changes have been made on the page not when a user comments on the page.

Can we have this functionality in Confluence such that second group does not receive notification when a comment is made on the page but receives update when content on the page is edited?


Answers:
author: Marjorie
body: [@Prateek Mangal](/t5/user/viewprofilepage/user-id/4557560) You could save the page without notifying watchers. And, then share the page with the Group you want to be aware of the changes.

comments: author: Prateek Mangal
body: Thanks Marjorie for the response.

Can you please explain how can I save without notifying watchers?


Tags: custom-field
Document update/creation date
Asked by arkadi kaplon:

Hello.

Unfortunately, sometimes the update/creation date of some "pages" I create isn't understandable.

![2021-10-25_13-26-07.png](/t5/image/serverpage/image-id/166437iFF4BDD82590D0B5A/image-size/large?v=v2&px=999 "2021-10-25_13-26-07.png")


Answers:
author: Kishan Sharma
body: Welcome to Atlassian Community [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745) I have not come across this before, but its displaying some random generated number and shouldn't be there. You can also [raise a ticket with Atlassian Support](https://support.atlassian.com/contact/) who might be able to help and fix this for you.

comments: author: Jack Brickey
body: I do not believe this is a rand ly generated number.


author: Kishan Sharma
body: It should ideally display the created date, I shouldn't say it a random generated number but "some unexpected numbers"


author: Jack Brickey
body: Hi [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745) , I have never experienced this. I have to wonder if this is some translation gone bad situation. You might ope a support ticket with [Atlassian](https://support.atlassian.com/contact/#/).


Tags: cloud

confluence-cloud
I'm not getting emails from confluence
Asked by Ofir Adany:

Hi there,  
I'm not getting notifications to the mail from confluence even on pages that I'm watching and also when people mention me in the comment.

It worked before but had stopped about 2 months ago, This is also happening to more members of my team.

From Jira I get email notifications properly.

This is my email settings:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/166424i7F01F38BFA3FC1AB/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Ofir Adany
body: Thank you all! at the end the issue was misconfiguration, someone disabled the mail notifications.

I found the solution in this article at the bottom of the page "Notes for Admin":

<br />

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>


author: Yadi
body: 1. Check Mail Server from ***Admin\>General Configuration\>Mail Servers***
2. ***Send test email*** , if not work click ***Edit*** to configure SMTP mail server ( you can ask your infra /server team for SMTP mail server).

In My case, SMTP mail server got change by our server team without inform.

If step above not solving the issue then raised ticket to confluence support

![Confluence mail servers.png](https://community.atlassian.com/t5/image/serverpage/image-id/166458iF44BD4C760258180/image-size/large?v=v2&px=999 "Confluence mail servers.png")


author: Kishan Sharma
body: Atlassian Support needs to resolve this issue, they do regularly check the Community for such issues, so hopefully someone will look into it shortly.


Tags: cloud

confluence-cloud
I want copy page but doesn't copy attachment by default.
Asked by ??_Vic_ ?:

Hi All,

Now there is a very troublesome situation. Users often copy page while copying a large number of attachments.

We found that when copying pages, the default is also copy attachments. Is there a way don't copy by default?

![01.PNG](/t5/image/serverpage/image-id/166423iB076E4B7122A61B3/image-size/large?v=v2&px=999 "01.PNG")

For example, we can change the file from the background file, or other methods, this problem is very troublesome.

Thank all,

Vic


Answers:
author: Brant Schroeder
body: [@??_Vic_ ?](/t5/user/viewprofilepage/user-id/126003)

There is not a delivered way to turn this off. I would suggest submitting an enhancement request here <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: confluence-server

server
Two different configuration/ verstions for Confluence pages
Asked by Tami Dubi:

Hi,

I have encountered a strange phenomenon, we have Confluence Cloud and in some of the pages the publishing button and the 3 dots are on the upper right side, and the tables in these pages are not with fixed width. but on some pages the publish button and 3 dots are at the bottom of the page and the tables there has a responsive function.   
Do you know the cause of the difference and how we can control it?![25BE0592-451A-444F-8350-DB0B7FC5CCF2.jpeg](/t5/image/serverpage/image-id/166421i37D5C08731CA4119/image-size/large?v=v2&px=999 "25BE0592-451A-444F-8350-DB0B7FC5CCF2.jpeg")![FE2C072E-3047-4EEA-A5AF-76AA3109031B.png](/t5/image/serverpage/image-id/166422iC15D2D37290B490D/image-size/large?v=v2&px=999 "FE2C072E-3047-4EEA-A5AF-76AA3109031B.png")


Answers:
author: Nic Brough -Adaptavist-
body: Confluence currently has two editors in it - one is replacing the other and they store data differently as well as look different.

Pages created and edited with the old editor continue to use it (until you decide to convert them), but new pages will use the new one. I think you're seeing an old page and a new one!

comments: author: Tami Dubi
body: Thanks,  
I am just trying to understand why Confluence disabled the option to control the table fixed width. It is such a drawback.


Tags: cloud

confluence-cloud
How to get all versions of all pages inside a space using a single API?
Asked by BAVITHRA R:

I have a API for fetching all versions of a page, but i want to get all versions of all pages inside a space by using single API.


Answers:
author: Pramodh M
body: Hi [@BAVITHRA R](/t5/user/viewprofilepage/user-id/4563016)

You need a series of API's to achieve this It's not possible with a Single API

First, get all the pages in Space with below API

<https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-wiki-rest-api-space-spacekey-content-type-get>

Then for each Page get the version from the below API

<https://developer.atlassian.com/cloud/confluence/rest/api-group-content-versions/#api-wiki-rest-api-content-id-version-get>

Thanks,  
Pramodh

comments: author: Kishan Sharma
body: Correct, this is not possible to do with a single API.


author: Dominic Lagger
body: Hi [@BAVITHRA R](/t5/user/viewprofilepage/user-id/4563016)

This is not possible with a single API call. You have to loop over all pages to get their versions.

Regards, Dominic


Tags: cloud

confluence-cloud
Displays a word to an external URL.
Asked by EUN JI Choi:

Hi

I have been updating sidebar of a page.

But, I just see add external URL by image or link.

(<https://confluence.atlassian.com/conf615/confluence-wiki-markup-967337799.html#ConfluenceWikiMarkup-Links>)

I want to link external URL with my own word.

Could you give me solution?

Thank you in advance.


Answers:
author: Kishan Sharma
body: Welcome to the Atlassian Community [@EUN JI Choi](/t5/user/viewprofilepage/user-id/4609484) !!

Go to **Space Settings** -\> **Configure Sidebar** -\> **Add link** (Under Space Shortcuts) -\> Select **Web Link** -\> You can then Add - **Address** and **Link text**(as per your need)

comments: author: EUN JI Choi
body: Hi,

I knew that function (shortcut).   
I want to configure the menu below it rather than a shortcut in the sidebar.  
I link external website with context (word).   
The guide below only describes how to make external links with images or links.

(<https://confluence.atlassian.com/conf615/confluence-wiki-markup-967337799.html#ConfluenceWikiMarkup-Links>)

\[![http://external/image.png!\|](http://external/image.png!|)<http://external/link.html>\]

=\> Displays an external image and links to an external URL. (but, what I want is not image. )

For example, 'Hello Search', if you click it, you can access external website.

I want to 'Hello Search' on the side bar ( not space short cut)

If you know of a possible way, please let me know.


author: Kishan Sharma
body: Out of the box, you can only add space shortcut to an external link. You can also explore third party plugins on [Atlassian Marketplace](https://marketplace.atlassian.com/)that might help you with such customization.


author: Fabian Lim
body: Hi [@EUN JI Choi](/t5/user/viewprofilepage/user-id/4609484)

Can you share a few screenshots of what you are seeing?

Thanks

comments: author: EUN JI Choi
body: I'm sorry that I can't get screenshot since it is on the company server.

( I can not attach anything for security)

I'm trying to add an external link to the**sidebar (this is not regular page)** , but  
Instead of an image or a link, I want to insert a text and click on the text to access an external link.

The guide below **only describes** how to make external links **with images or links.**

(<https://confluence.atlassian.com/conf615/confluence-wiki-markup-967337799.html#ConfluenceWikiMarkup-Links>)

\[![http://external/image.png!\|](http://external/image.png!|)<http://external/link.html>\]

=\> Displays an external image and links to an external URL.

What I want to do is,

for example,

If you click the **word** 'click', you will be connected to the specified**external link**.


Tags: confluence-server

server
How can I ignore the browser limitation ?
Asked by Vinnie Feng:

How can I ignore the browser limitation ?

![QQ?????20211025104201.png](/t5/image/serverpage/image-id/166403i0209B990E10114FB/image-size/large?v=v2&px=999 "QQ?????20211025104201.png")


Answers:
author: Nic Brough -Adaptavist-
body: You can do it in some browsers, by telling them to lie to the site they are talking to.

Every browser sends a "browser identification" or "user agent" string to sites, and Jira is reading that from your browser and saying "nope". My chrome based browser can install the "user agent switcher" extension which allows you to set the string to anything you want (and store the choice by site!). If your browsers can support you telling the site you're on a supported Chrome instead of your actual browser, then you should find that you can go straight past that warning.

Whether your browser will actually work if you do it though - I know Brave and 360 both used to fail on Cloud because their implementations of javascript engines are not to standard in some places and do odd things.


author: Ollie Guan
body: Hi [@Vinnie Feng](/t5/user/viewprofilepage/user-id/3344498) ,

What browser are you using? Whether this browser is supported by Cloud ?

comments: author: Vinnie Feng
body: I use lots of browser

QQ browser , 360 Broser


author: Ollie Guan
body: Recommend switching to one of Atlassian Cloud supported browsers

<https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/>


author: Kishan Sharma
body: Yeah, doesn't seems to be any option to ignore such limitation but to use a supported browser.


Tags: cloud

confluence-cloud
Has team calendars extension been deprecated
Asked by Andrea Leoszko:

We've noticed that the team calendar has disappeared from Confluence pages. Tried following instructions and can't find the extension at all. Does anyone have any suggestions for how we recover this or how we can at least recover the data that was in the calendar?

<https://support.atlassian.com/confluence-cloud/docs/embed-calendars-on-confluence-pages/>


Answers:
author: Britta Neugebauer _yasoon_
body: Hi [@Andrea Leoszko](/t5/user/viewprofilepage/user-id/4609486) ,

Do you use Confluence Premium? Team Calendars is only a premium feature since beginning of 2021 ([Team Calendars for Confluence \| Atlassian](https://www.atlassian.com/software/confluence/team-calendars)). This might be the reason why the app has disappeared from your pages, in case you don't use Confluence Premium.

You can either switch to Confluence Premium or use another calendar plugin from Atlassian Marketplace.

Regards,

Britta

comments: author: Andrea Leoszko
body: Thank you. I will check this and confirm.


author: Fabian Lim
body: Hi [@Andrea Leoszko](/t5/user/viewprofilepage/user-id/4609486)

I would check if the app is still avaialble with the admins. You need to go to Manage Apps and looks that it's still there.

![team_calendar.png](https://community.atlassian.com/t5/image/serverpage/image-id/166406i876CDC0F72125952/image-size/large?v=v2&px=999 "team_calendar.png")

Regards

comments: author: Andrea Leoszko
body: Thank you. I'll check this too.


author: Jendrik Lutz
body: We use the Confluence Standard Plan our calendar disappeared with the renewal of our licence on February 1st. The app is still available as "Paid-via-Atlassian apps"; similar to the screenshot of [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) . How can we get in back?


Tags: calendar

cloud

confluence-cloud