youngmon/atlassian-qna huggingface dataset:
Can Epics Appear in a Program without Scheduled Start and End Dates?
Asked by Kelli Archer:

Does a Roadmaps program only show Epics with Schedule Start and End dates? Or is there a way to show all Epics including epics without Scheduled Start and End dates?

Thanks,


Answers:
author: Marc - Devoteam
body: Hi [@Kelli Archer](/t5/user/viewprofilepage/user-id/4832623)

Within the program are there any filters currently set, as Epics should appear if they have dates set or not.

comments: author: Kelli Archer
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/271306i0EB51F273C22E350/image-size/large?v=v2&px=999 "image.png")I do not believe so looking at both the Scheule and Scope views I do not see any filters. And we are using the Data Center version if that makes a difference. Thanks!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/271307iB885F1073F53970F/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/271305i51599AD8C5B4D5C7/image-size/large?v=v2&px=999 "image.png")


author: Kelli Archer
body: I looked at one of the 3 plans in the Program and I see all the Epics in the Plan are in the Board being used in that plan. Yet only 1 of the 6 Epics showing in the plan appear in the program. Also, all 6 Epics have the same Fixed Version set. What else should I be looking at to determine the issue?


author: Marc - Devoteam
body: Hi [@Kelli Archer](/t5/user/viewprofilepage/user-id/4832623)

What is the last time the program was synchronised?


author: Kelli Archer
body: Well, I actually did synch it yesterday and it had not been done previously. But the results I reported above are still present after the synch.


author: Marc - Devoteam
body: What does the configuration of the plan say.


author: Kelli Archer
body: Sorry not sure what I need to look at in the plan to answer the question about the configuration of the plan. What do I need to review in the plan?


author: Kelli Archer
body: Thank you Ravi, for confirming. We have a user that has created a Program but is not seeing Epics without dates in the program. Is there anything specific we need to do to have the Epics without dates appear? Or is there Atlassian documentation you can point me to that would guide us?


author: Ravi Sagar _Sparxsys_
body: Hi [@Kelli Archer](/t5/user/viewprofilepage/user-id/4832623)

Epics can also appear without these dates. In fact when you start planning the epics will not have dates and you can use Advanced Roadmap to create a schedule and commit changes to your epics.

I hope it helps.

Ravi


Tags: advanced-roadmaps
I need to show the release start and end dates in my advanced roadmap plan
Asked by Zoe Cratchley:

I have created an advance roadmap plan across multiple projects and I've group by release but I cannot get the release start and end dates to show on the release line - this should be a simple thing to do but I can't find any answers! I also am unable to connect the releases to show dependencies. Any help would be much appreciated.


Answers:
author: Himanshi
body: Hello [@Zoe Cratchley](/t5/user/viewprofilepage/user-id/4824454) ,

Welcome to community !

I am sharing a snippet please check whether you have not found Field in this section ? If found Please search and add the start and end dates it would reflect on your timeline.

![Screenshot 2023-07-25 at 2.40.57 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/270897i0E573CFFD9D9C494/image-size/large?v=v2&px=999 "Screenshot 2023-07-25 at 2.40.57 PM.png")

Hope it would help.


Tags: advanced-roadmaps

cloud
Parent / child vs Epic Links in plans
Asked by Richard Gaunt:

<https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/>

I have the following requirements

1.Show my epics and linked stories on jira plans,

2. Use the API to automatically add stories to epics

As the epic-link functionality is being deprecated and cannot be set through the API (according to deprecate behaviour announced), my API code issues parent / child relationships between epics and stories.

This all looks fine in the jira stories and epics themselves - parent / child relationships are shown correctly, but in the plans page my stories are now shown as "issues without parent".

Can you advise when the plans display will catch up with the new linking approach?

Many thanks for your help as ever!


Answers:
author: Daniel Capizzi
body: Hi [@Richard Gaunt](/t5/user/viewprofilepage/user-id/5273086) - welcome to the Atlassian Community!

Just a quick question first. The documentation you've linked is for Jira Cloud, we are indeed deprecating the Epic link there, however you've tagged your post as Jira Server. Could you please confirm whether you're using Cloud or Server for your instance?

If you're on **Jira Server** then we're **not deprecating** the Epic Link and you should continue to use the API as you were before.

If you're on **Jira Cloud** then we **are deprecating** the Epic Link, and moving over to using the parent API is the correct course of action here. If this is the case, then it sounds like something might be going wrong because this should already be working just fine.

Are you able to share a little bit more info about your hierarchy configuration and the api calls you're making?

I'd be happy to help however I can, but if you'd prefer not to share details of your site publicly then I'd recommend you get in touch with us through <https://support.atlassian.com/contact> - our team of Support Engineers will be able to take a closer look at your site and see what might be happening!

Cheers,

Daniel


Tags: advanced-roadmaps

server
How do you tag items with color AND labels for color-blind people?
Asked by K. M. McCormack:

We are trying to implement a color scheme in JAR, but have individuals that are color-blind. Is there a way to add text to the color coding for those individuals?


Answers:
author: Bill Sheboy
body: Hi [@K. M. McCormack](/t5/user/viewprofilepage/user-id/3197022)

Yes, there are definite accessibility issues with some of these products. The only suggestion I have is to watch / vote for the suggestions to improve this capability for Atlassian products. Here are a couple of open suggestions: <https://jira.atlassian.com/browse/JRACLOUD-68283> and <https://jira.atlassian.com/browse/JRACLOUD-5574> Some of the other ones have been closed as "won't fix".

Kind regards,  
Bill

comments: author: K. M. McCormack
body: Thank you.


author: Matt Doar
body: Do you mean you are modifying the colors that come pre-defined in an on-prem Jira instance?

To do that, there are many places to change the settings, both core and in system plugins. If you do, you'll need to choose a scheme that works for color blind people. There are lots of tools out there to help choose good, contrasting colors

Adding text or a pattern is a harder approach though


author: Enrique ?Kike? Garc?a
body: [https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-do-you-tag-items-with-color-AND-labels-for-color-blind/qaq-p/2423278?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-do-you-tag-items-with-color-AND-labels-for-color-blind/qaq-p/2423278?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)


Tags: advanced-roadmaps
How to access dark feature mode (aka feature flags)?
Asked by Nivi Jayasekar:

I've seen examples online where it's asking you to use this url:

https://{SPACE_NAME}.atlassian.net/secure/admin/SiteDarkFeatures!default

But when I go there, it gives me a 404 dead link error


Answers:
author: Daniel Capizzi
body: Hi [@Nivi Jayasekar](/t5/user/viewprofilepage/user-id/5271418) - welcome to the Atlassian community!

The article you've linked is documentation for Jira Data Center, but from your tags it looks like you're using a Cloud version of Jira?

Cloud doesn't have a "dark features" management page where you can toggle feature flags, but the closest equivalent would be [Atlassian Labs](https://marketplace.atlassian.com/vendors/33202/atlassian-labs) where you can enable new and experimental features for your instance.

Is there something in particular you're trying to enable?

Cheers,

Daniel

comments: author: Nivi Jayasekar
body: Auto-completing sprints


author: Mikael Sandberg
body: Hi [@Nivi Jayasekar](/t5/user/viewprofilepage/user-id/5271418),

Welcome to Atlassian Community!

You can access the dark mode by clicking on you avatar and then select one of the four modes available.

![Screenshot 2023-07-18 at 1.59.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/269658iF995B7262876F3FC/image-dimensions/421x210?v=v2 "Screenshot 2023-07-18 at 1.59.07 PM.png")

comments: author: Nivi Jayasekar
body: hi Mikael, I think you're referring to changing the color of JIRA website to be darker, but I'm referring to this: <https://confluence.atlassian.com/jirakb/how-to-manage-dark-features-in-jira-959286331.html>


author: Mikael Sandberg
body: That KB is only applicable for Jira Data Center, not Jira Cloud. On Cloud the corresponding feature is Themes.


Tags: advanced-roadmaps

cloud
How to get Jira Advanced Roadmap Team field to display Team values defined for Epic Issues?
Asked by Matt von Radesky:

My Jira instance is using Jira Software 8.22.6 (Data Center)

Per Teams in Advanced Roadmaps ( <https://confluence.atlassian.com/jirasoftwareserver/teams-in-advanced-roadmaps-1044784181.html> ) I enabled the custom Teams field (ID 13267) on my Data Center Jira instance and added the Teams field to Epic Issue Create, Edit, and View screens.

I populated the Teams field (ID 13267) for several Epics.

I then created a Jira Advanced Roadmap (JAR) with the intent to have the JAR's Team field display the Team values I'd defined in the Epics.

I tried to use the JAR's Teams tab to add the Teams I'd populated in the Teams field (ID 13267) for several Epics, but the teams were not selectable via the JAR's Teams tab.

I tried adding the custom Teams field (ID 13267) to the JAR via its Configure/Custom fields panel. However the panel shows Teams grayed out / unsupported. This seems contrary to the article I referenced above.

How do I enable the JAR to display a populated Team field?


Answers:
author: Chris K
body: Hi [@Matt von Radesky](/t5/user/viewprofilepage/user-id/5271227)

Welcome to the Atlassian Community!

If you want to display teams in Advanced Roadmaps, there already should be a custom field named "Team" in your instance: ![Team Custom Field.png](https://community.atlassian.com/t5/image/serverpage/image-id/269755i1EA574CF419E3502/image-size/large?v=v2&px=999 "Team Custom Field.png")This field is locked from editing because you can add Teams via Advanced Roadmaps:

![Advanced Roadmaps.png](https://community.atlassian.com/t5/image/serverpage/image-id/269756iD6041590E2746DDB/image-size/large?v=v2&px=999 "Advanced Roadmaps.png")

If you use this field, you should be able to group your roadmap by team:

![Group by Team.png](https://community.atlassian.com/t5/image/serverpage/image-id/269760i67941C6E434C1D7F/image-size/large?v=v2&px=999 "Group by Team.png")

Hope this helps. Let me know if you have any further questions :)

Greetings

Chris

comments: author: Matt von Radesky
body: Hi Chris, Thanks for the guidance. Adding the **Team** field (ID 14700) to our Jira Epic screens enabled *shared* Teams defined in a Jira Advanced Roadmap to be visible within a Roadmap and on Issues within Jira. My prior approach of adding the **Teams** field (ID 13267) was in error. Thank you.


author: Chris K
body: Hi [@Matt von Radesky](/t5/user/viewprofilepage/user-id/5271227),

I am glad that this helped :)

I would really appreciate, if you could accept my answer by clicking the green button next to the vote button. If you do so, I have a chance of becoming a **Rising Star** and will be really happy :D

Greeting Chris


author: Chris K
body: That worked really fast :D Thanks a lot! :)


Tags: advanced-roadmaps
Issues not assigned to sprint
Asked by Kevin Bruce:

I am using the sprint capity management view and I am getting the warning on some teams "X issues are not assigned to sprint" is there anyway that I can view what these issues are? ![IMG_20230716_193732_edit_121071834161733.jpg](/t5/image/serverpage/image-id/269174iFA9C70632B9018C2/image-size/large?v=v2&px=999 "IMG_20230716_193732_edit_121071834161733.jpg")


Answers:
author: Ojase Emmanuval
body: [@Kevin Bruce](/t5/user/viewprofilepage/user-id/5268725) Welcome to the Atlassian community !!

The advanced roadmap make use of start date and due date fields to determine issues assignment to sprint. You can run a JQL query to fetch all issues which are scheduled between your sprint start date and end date and not assigned to the sprint. The JQL query will look something similar to the following.

start date= "insert sprint start date here" and due date="insert sprint end date here" and sprint != "inset your current sprint id" and team ="X"

Thanks,

Ojase


Tags: advanced-roadmaps
Can one skip a hierarchy level in the parent/child link relationship?
Asked by Sam:

I have a story which I want to put directly under an initiative. but in the parent dropdown list, it only showed choice for EPICs but not initiative.


Answers:
author: Uche
body: Hi [@Sam](/t5/user/viewprofilepage/user-id/5015842) ,

You will still be able to do this via issue linking but you will not be able to do this using the parent drop down list. The parent drop down list uses the hierarchy that has been configured.


author: Marc - Devoteam
body: Hi [@Sam](/t5/user/viewprofilepage/user-id/5015842)

This is only possible if you change the hierarchy.

Skipping levels is not possible

This would mean that you would change the advanced roadmap hierarchy settings. You are able to set another issue type at the same level as the Epic issue type

**Due keep in mind that this is a global setting and will have impact on the whole Jira system.**

So every other roadmap view will be impacted by this change.


Tags: advanced-roadmaps

server
Sprint Capacity Management Query
Asked by Kevin Bruce:

* I'm using the sprint capacity management view. But for some reason one of my sprints for a team is on a seperate row.

I've checked the start and end dates of each sprint and also compared it with the other teams in the view and I can see nothing different in how it's set up.

* Is there way I can fox this? ![IMG_20230714_232753_edit_8439032377357.jpg](/t5/image/serverpage/image-id/269080i6EA59FBA46CB4BD4/image-size/large?v=v2&px=999 "IMG_20230714_232753_edit_8439032377357.jpg")


Answers:
author: Bryce Lord
body: Hi [@Kevin Bruce](/t5/user/viewprofilepage/user-id/5268725) !

It looks like your sprint dates for the Elementals team overlap. So the end date of sprint "Elementals 23.4 S1" is after the start date for sprint "Elementals 23.4 S2".

Adjusting the dates so that sprint 1 ends before sprint 2 begins should fix this issue and put them on a single line.

Hope this helps!
Not able to find "Initiative/requirement" created by Plan in the project
Asked by Sam:

At the Adv Roadmap Plan, I created some test Initiative/requirements at the SCOPE level with the "+Create Issue" button. I was able to move some stories underneath using drag\&drop.

I then try to click on the link of the initiatives that I create. I can see the summary/title. However the issue-key part only has my project's prefix, it does not have the issue number. So when I clicked on that link, it took me to my board, which was the input source.

Then I tried to search for those in my project but couldn't find it. It is definitely somewhere in the system... since the Plan has them in the "parent" dropdown.

As a reverse test, I created a Requirement in my project using the standard blue "Create" button. After a short wait, my newly created requirement issue-key(full) did show up in the dropdown for possible "parent"


Answers:
author: Florian Bonniec
body: Hi [@Sam](/t5/user/viewprofilepage/user-id/5015842)

In AR you need to commit your change 'on the top right' in order to have them pushed to JIRA. Otherwise it will exist only in AR not JIRA. That's why there is no number as issue key, the issue is not create in JIRA yet.

<https://confluence.atlassian.com/jirasoftwareserver/save-changes-made-on-your-timeline-to-jira-software-1044784213.html>

Reagrds


Tags: advanced-roadmaps

server
N?o consigo acessar o quadro em que fui convidada
Asked by Kamilla Vitoriano:

Me enviaram o link do convite para o quadro mas sempre que tento entrar por ele diz que o administrador do quadro precisa me adicionar manualmente.

Pedi para que o administrador me adicionasse e mesmo assim n?o ? poss?vel me adicionar![IMG_1905.png](/t5/image/serverpage/image-id/346605iE5A9766C550B0221/image-size/large?v=v2&px=999 "IMG_1905.png")![2bb38a62-8019-4e64-80e4-9335700e5525.jpeg](/t5/image/serverpage/image-id/346606i14CA1EEC0BC58403/image-size/large?v=v2&px=999 "2bb38a62-8019-4e64-80e4-9335700e5525.jpeg")


Answers:
author: Carolina Lopez
body: Ol? Kamilla, bem-vinda ? comunidade Atlassian!

Parece que o quadro para o qual voc? foi convidada est? numa ?rea de trabalho com uma assinatura paga. Se voc? j? foi convidada para um quadro nessa ?rea de trabalho, ser convidada para um segundo quadro faria de voc? uma [convidada de v?rios quadros](https://support.atlassian.com/trello/docs/multi-board-guests/) e exigiria uma licen?a adicional. ? por isso que o administrador do quadro n?o pode fazer o convite, pois somente um administrador da ?rea de trabalho pode aprovar uma nova licen?a.  
Sugiro entrar em contato com o administrador do quadro e verificar quem ? o administrador da ?rea de trabalho. Essa pessoa poder? adicionar voc? ao quadro.  
Caso o administrador da ?rea de trabalho n?o consiga adicionar, ele pode criar um ticket com o time de suporte para que o problema seja verificado.


Tags: board

cloud

trello-cloud
Com apenas uma licen?a consigo gerenciar projetos?
Asked by tyessa_siqueira:

Com o Trello Premiun eu consigo gerenciar projetos?

Posso incluir quantos membros quiser sem custo?


Answers:
author: Augusto Lisboa
body: Ol?, Tyessa!

Consegue sim! No Trello Premium voc? pode ter quantos membros quiser sem custo, mas existem algumas limita??es.

Para que o usu?rio n?o seja cobrado ele n?o pode ser um membro da ?rea de Trabalho( e sim um convidado) e tamb?m n?o pode ser membro de **mais de um** quadro.

Caso precise que o usu?rio seja membro de dois ou mais quadros, ent?o esse usu?rio ser? cobrado.


Tags: cloud

trello-cloud
Formatting Experience In A Workflow Screen
Asked by Marcus Jones:

I have a group of users that are very non technical. They book travel, and I have migrated their processes into Jira to handle requests and approvals, visibility, etc. They were using the "Reply To Customer" field and are used to the formatting/editing experience there. For our approvals, I wanted to add a workflow screen to the pending approval status so the issue can be commented on and the comment and approval go out in the same email. That works great, but unfortunately the editing/formatting experience on the workflow screen is different from the experience they have in the reply to customer section. Since they aren't so technical, it is confusing them. Does anyone know if I can change that in the workflow screen OR if there is another way to do this where the editing/formatting experience matches that of the reply to customer section?


Answers:
author: Marcus Jones
body: I realized I posted this in the wrong section so I have added a new questions in the appropriate area.


Tags: advanced-roadmaps

cloud

screen
HOW DO I START A NEW WORKSPACE?
Asked by Jane Joseph:

I have two workspaces with different email accounts. How do I add a workspace?


Answers:
author: Rasmus Wulff Jensen
body: ![IMG_1313.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/346752i35B716395539557A/image-size/large?v=v2&px=999 "IMG_1313.jpeg")


Tags: cloud

trello-cloud
I cannot add the 10 th member
Asked by Jenna Niemi:

can you please fix this


Answers:
author: Alisson Sartor
body: Hello, Jenna!  

Welcome to the community.  

I checked your workspace Jenna Niemi's workspace and you have 10 members being you a workspace member and 9 guests on other boards, do you still need assitance?  

Kind Regards  
Alisson  
Trello Team


Tags: cloud

trello-cloud
I invited a member, and now I cannot edit my own boards.
Asked by David Baldwin:

I invited a consultant to join my board. They were able to join, and add/edit/delete cards, which is what we wanted. But now I cannot edit any cards--even ones I created. What has happened? I have investigated every setting I can think of, and checked out answers in this forum.

I do notice that the Workspace dashboard says I do not have any boards in this workspace, while showing me the two boards that are in the workspace:

<br />

![workspace.png](https://community.atlassian.com/t5/image/serverpage/image-id/346519iDF7CC8D73E31FCB0/image-size/large?v=v2&px=999 "workspace.png")


Answers:
author: Halina Cudakiewicz_Deviniti_
body: Hi [@David Baldwin](/t5/user/viewprofilepage/user-id/5588597) !

It seems your role or permissions on the board may have changed. Here's what to check:

1. **Role Change**: Ensure you're listed as an Admin or Editor on the board, not just a Viewer.
2. **Board Ownership**: Verify if the consultant became the owner, which might have restricted your editing rights.
3. **Workspace Membership**: Make sure you're still a member of the workspace and have the correct permissions.

Check these settings, and if the issue persists, contact support for further help.


Tags: cloud

trello-cloud
unable to open workspace, the board show " We're having trouble loading this board."
Asked by Suangsorn Phienvej:

we were unable to open our project workspace, Trello try to reload many time but it doesn't work, the board show " ++We're having trouble loading this board."++

How to fix it?,

we have to work on this board and for now it a trouble and waste many time for waiting and refresh, Please help   

Thank you.


Answers:
author: thithuynga Luu
body: I have the same issue. Please help me!

comments: author: Suangsorn Phienvej
body: i'm not sure about the fix process and i didn't do anything but for now i can open the board already, Can you re open again?


author: Oliver S
body: Hi Suangsorn \& thithuynga

Thanks for reaching out! So sorry for the trouble.

Our engineering team became aware of a problem with degraded performance as a result of a change rolled out, and worked to get Trello back up and running normally as quick as they could. Our engineers have rolled the change back, so things should resume working as normal.

Please let us know if you're still experiencing issues, and we'll be happy to investigate further. Thank you for your patience and understanding.


author: Suangsorn Phienvej
body: For now, we can use Trello quite well as normal. Thank you for a quick solution to the problem.
PROBLEMA NO TRELLO
Asked by Camila Ferrari:

MEU TRELLO EST? APARECENDO {#toc-hId--328345304}
------------------------------------------------

Estamos com dificuldades para carregar este quadro. {#toc-hId--2135799767}
--------------------------------------------------------------------------

Verifique sua conex?o e tente atualizar a p?gina.


Answers:
author: Oliver S
body: Hi Camila,

Thanks for reaching out! So sorry for the trouble.

Our engineering team became aware of a problem with degraded performance as a result of a change rolled out, and worked to get Trello back up and running normally as quick as they could. Our engineers have rolled the change back, so things should resume working as normal.

Please let us know if you're still experiencing issues, and we'll be happy to investigate further. Thank you for your patience and understanding.


Tags: cloud

trello-cloud