youngmon/atlassian-qna huggingface dataset:
Trello Email Notifications not coming when posting from a form
Asked by Todd Morris:

I'm posting from a form to the board address and routing it to an inbox. I do not get any notifications for the new cards. I am watching the board and the card. Testing for notifications works but the notifications themselves dont come.

I assume its because its my account that the email sends from, so it thinks I already know since I sent the email. The issue is that I am not sending the emails. Its a webform on a landing page that creates the card. I'd still like to be notified.

If thats the case, would a new Trello account on a separate email (that is made an admin), be able to generate the link? Seems logical, but I dont want to go through all that if thats not the case.

Thanks!


Answers:
author: Jodi LeBlanc
body: Hey Todd, I am not aware that you need separate emails for this issue. Have you checked the frequency of your notifications? <https://help.trello.com/article/793-receiving-trello-notifications> Also, have you checked your junk mail/spam filter to see if they are going there?
How do I copy a gmail email onto a trello card?
Asked by Jim Paschen:

I use Gmail and sometimes I want to connect or attach a copy of an email to the Trello card so that I have record of the email to reference later. How do I do this?


Answers:
author: Jodi LeBlanc
body: Hi Jim, check out this great gmail add-on described in the Trello blog :)  
<https://blog.trello.com/tame-your-inbox-new-trello-add-on-for-gmail>  
. With the Trello Add-on for Gmail installed, click on the Trello icon next to any email to create a corresponding card in Trello\|.

comments: author: Daniel Opine
body: I use the Gmail add on , however, when I'm ready to act on the card, it does not connect me back to the email


author: Jodi LeBlanc
body: Hi [@Daniel Opine](/t5/user/viewprofilepage/user-id/1713313) has this been resolved for you?
Has anyone tried the chrome extension swimlanes for Trello?
Asked by Jodi LeBlanc:

My colleague was looking for a way to display all his boards on one screen. This is the best he could find to date. Essentially, looking to see all my work in one view. He even rotated one of his screens vertically for the full effect. What are your thoughts? Do you recommend another feature within Trello?

|-----------|---------------|---------|---------------|----------|---------|
|           | TO DO         | DOING   | WAITING       | ASSIGNED | DONE    |
| Project A | Item 1 Item 2 | Item 3  | Item 4 Item 5 | Item 6   | Item 7  |
| Project B | Item 8        | Item 9  |               |          |         |
| Project C |               | Item 10 |               |          | Item 11 |


Answers:
author: Jodi LeBlanc
body: I am no longer using this extension.
Missing "Zendesk" label with new update
Asked by Timothy Pecina:

Ever since the new update to the Trello integration app with Zendesk we have noticed that cards created from within a Zendesk ticket are now missing the label "Zendesk" that was usually automatically added. Anyone know how to re-enable this feature?


Answers:
author: Jodi LeBlanc
body: I am just going through old posts [@Timothy Pecina](/t5/user/viewprofilepage/user-id/1236512) - has this been resolved for you? Thanks.


Tags: integration

zendesk
Reports
Asked by Tony McConachie:

Hello

I am a new user to Trello and cant see how to run a report on completion rates of my cards/goals that i have set.

Is there a way of running a report to see overall completion rate of tasks set by myself and others?

thanks  

Tony


Answers:
author: Torben_trello
body: While we don't offer reporting within Trello, we're aware of a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here:

* [Ganttify](https://www.gantt-chart.com/)
* [Reports for Trello](http://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/)
* [Screenful](http://screenful.com/screenful-for-trello/)
* [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)
Shared links from onedrive no longer work from cards on a trello page
Asked by Luke Kerr:

Hi,

Last year I was using onedrive links that I would paste into attachment meaning anyone in the community could access the content in onedrive. These links are now blocked for some reason.

Can you please help me resolve.

Kind regards,

Luke


Answers:
author: Jodi LeBlanc
body: Hi [@Luke Kerr](/t5/user/viewprofilepage/user-id/1231111) I am just going through old posts, did this ever get resolved for you? Thanks.
Trello desktop app for Windows
Asked by AfkZa4aem:

Hello.

I'm using win10 ltsb, so it hasn't winStore. So is there any chance that i can download trello app without installing win Store.

Thank you.


Answers:
author: Torben_trello
body: At this point in time, we do only offer the Windows app via the Microsoft Store. I'll be happy to register your interest in a direct download version with our team. In the meantime, feel free to use Trello via the browser.

comments: author: AfkZa4aem
body: Oh, thank a lot, I will wait then and will use browser version :)


author: ?ricB
body: Same problem with me. I use windows server 2012... I would like to use the desktoip app


Tags: windows
How do I find who has a specific username
Asked by Kim Clinton:

I may have two accounts. How do I check if kimclinton is an account I set up a long time ago? I created a new one last week and it auto assigned kimclinton1. When I tried to change it in settings it said username already taken.


Answers:
author: Alice
body: I agree with Marc. Another option would be to visit <https://trello.com/kimclinton> and see if you can recognize your old account, but in this case it wouldn't be very helpful since there is no profile picture associated to this profile.


author: marc -Collabello--Phase Locked-
body: One possibility is to use the password reminder feature of Trello. Go to <https://trello.com/forgot> and fill in the email you believe is couple to your old account.

This obviously only works if you remember your old email address and still have access to it.
Is the Evernote power-up available in Trello Gold?
Asked by Andr? Meyer-Vitali:

I wonder whether the Evernote power-up is available in Trello Gold? Trello Free does not support it.


Answers:
author: Torben_trello
body: Every Power-Up is available for you to use - even in the free version. We do only limit the number of Power-Ups that can be enabled on a board. As a free user you can enable one Power-Up per board, Trello Gold users up to 3 - Business Class users can activate Power-Ups without limitation.

If you encounter any issues activating the Power-Up, would you mind reaching out to trello.com/contact with a link to the board and a screenshot of any error you are seeing? We'll be happy to take a closer look.
Is the Evernote power-up available in Trello Gold?
Asked by Andr? Meyer-Vitali:

I wonder whether the Evernote power-up is available in Trello Gold? Trello Free does not support it.


Answers:
author: Alice
body: The Evernote Power Up is available both for free and Gold account, but pay attention that you can enable only **one** Power Up per board with a free account.

comments: author: Andr? Meyer-Vitali
body: Thanks! It works, indeed. I upgraded and connected successfully. Maybe, I overlooked the Evernote power-up in Free. Three are better than one, anyway.


author: Andr? Meyer-Vitali
body: Maybe, the confusion comes from the fact that Google Drive, for example, can be used in attachments, but Evernote cannot. Google Drive is mentioned explicitly, while Evernote is mentioned only for the paid services: <https://trello.com/pricing>.

Is there a difference between Google Drive as an attachment and as a power-up? Why waste a power-up if not? ;-)


author: Alice
body: You're right, Google Drive still works just copying and pasting a document/folder URL in your Trello card, but the Power-Up gives you a richer experience. For example, you can see the preview of the document attached to the card and, if you attach a folder, you'll see a list of sub-folders on the back of the card, as well as links to any documents in that folder. You can read about all the benefits [here](https://help.trello.com/article/1032-using-the-google-drive-power-up).  

Personally, I love being able to create a new document directly from the Trello card! It's very useful if you have a board for your editorial calendar, for example. :)

![file-TmhQ6qibHH](https://community.atlassian.com/t5/image/serverpage/image-id/19957i879FF5F864336F58/image-size/large?v=v2&px=999 "file-TmhQ6qibHH")


author: Andr? Meyer-Vitali
body: Great, thanks for the explanation. :-)


author: Alice
body: You're welcome!


author: Andr? Meyer-Vitali
body: Yes, indeed.


Tags: evernote

gold

power-up
Not all team members can see all the boards
Asked by Ross Bartholomew:

I have a team with 3 boards and a number of team members. I can see all the boards but the other team members cannot see all the boards. One can only see one and another only see two. What could be the cause for this? I'm using the free version.


Answers:
author: Matthew N
body: Hey Ross

Please be sure that each of the boards are not showing as "private" instead of Team Visible. if they're private, but associated with the team, only team members directly added to the board will be able to view them..

![team.png](https://community.atlassian.com/t5/image/serverpage/image-id/19576iF4EACD870700848F/image-size/small?v=v2&px=200 "team.png")


author: Ross Bartholomew
body: You are a star, it was a simple as that.
Can I add an icon to my Trello board?
Asked by Multiple Game Styles (MGS):

This is more a curiosity question than anything else. I'm an Indie game developer, and since I have some boards opened at the same time, I wanted to give each board an icon (same icon as of the games I'm developing) to avoid confusion. Is it possible? Thanks in advance!


Answers:
author: Jodi LeBlanc
body: Hi - I change the background as Torben mentioned and it allows me to distinguish at first glance which board is which. See screen shot.  
![0129B8A1-D650-4BE0-B5EF-965F5550F81C.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/19686i1362C61F0E60DDDD/image-size/large?v=v2&px=999 "0129B8A1-D650-4BE0-B5EF-965F5550F81C.jpeg")

comments: author: Multiple Game Styles (MGS)
body: So adding an image as the background actually changes the board's "Skins" in this view? That's really nice... Thanks!


author: Jodi LeBlanc
body: Yes it does - you have more variety of the skins with Trello Gold. If you want to try out the feature you can earn up to [12 free months](https://help.trello.com/article/814-earning-activating-trello-gold) by recommending to Friends and Family, if they sign up under your url you get a free month :)


author: marc -Collabello--Phase Locked-
body: Not sure what you mean by an icon for a board. However you can give each board a separate background. This allows you to recognize immediately in which board you are.

comments: author: Multiple Game Styles (MGS)
body: Imagine a phone. Now, imagine that there are dozens of apps in that phone. Imagine that they all had the same icon, just with different colors. It would be terrifying (or even traumatizing :p) to even try to find, let's say, the Trello app.

A nice thing would be to click on the open boar button and see different icons, one for each board so that they are more recognizable, instead of having to enter each one to check the background. (Also, I don't have a paid subscription on Trello...)

Thanks, anyway, for the answer.


author: Torben_trello
body: You are referring to the fav icon in the browser, correct? This will indeed adjust to the board background as Marc mentioned. So I'd recommend changing the background to either a different color or use the Unsplash images, which are also available with the free version of Trello. This will help to differentiate the different Trello boards visually.


author: Multiple Game Styles (MGS)
body: Oh, yeah, I really didn't knew that there are images in the free version... But no, I wasn't referring to the fav icon. I was talking about the list of boards that appear once you click the top left button that says "Boards". I was saying that each board could have a cutom icon to avoid confusion there.

Thanks for the reply.


Tags: board

icon
Unwanted login with gmail
Asked by Ptrello:

Hi,

I am facing issue. In my office PC i have never accessed gmail account, still I can login to trello with "login with gmail" feature. How it is happening. Due to this I can login in trello without any credentials. I don't want this. What should I do?


Answers:
author: Matthew N
body: Hey Pankaj

It sounds like, at some point,. you associated your Trello login to Google.

To undo this, go to [www.trello.com/forgot](http://www.trello.com/forgot) and do a password reset. Once you reset the password, the login will no longer be associated with your Google login, thus requiring username/email and password combination.
Can I attach/ relate a copied card to the original card without leaving the original board?
Asked by Jamel Dargan:

When I copy a card to another board, can I attach/ relate the copy to the original card without leaving the original card/ board?

1. I created a card on my main "organization" board (Org).
2. I copied the card to a "subject" board (Sbj).
3. I want to attach/ relate the Sbj card to the Org card. To accomplish this, currently, I have to take the following steps:
   * Exit the Org card.
   * Exit the Org board.
   * Open the Sbj board.
   * Open the Sbj card
   * Select Attachment from the Add menu
   * Select Trello from the Attach From... menu
   * Select the Org card from the Card or Board to add... menu

That's a lot of steps. It seems like I should just be able to search for the Sbj card from the Org card and relate them there...No?

Is it maybe the case that the Search field just is not working correctly on the Org board's Add Card or Board... menu?


Answers:
author: Denise
body: Hi Jamel,

There was indeed a bug with how search worked there. It should meanwhile have been fixed. Would you mind checking how that looks like for you?

If you still run into trouble, could you submit a specific example with links to cards/boards at <https://trello.com/contact> so we can take a closer look?

Thanks!
forward email to a card : Only email subject gets put on card - not email content?
Asked by Douglas LIVIE:

Hi

I have sent an email to a card. I want the text of the email to show up on the card, or at least a link back to the email. Instead I only get the email subject. It looks like if I want to keep track of an email conversation on a single card, I won't be able to do that on a Trello card.

The email I sent had a reply subjet line "re:xyz subjet". The email shows up on the card as only "xyz subjet" in a sort of comment line. no email content, no link to the original email.

On the other hand, I can create a whole new card by sending the email to a board which then creates a card in my chosen list. All the email content shows up on this newly created card. I can then move the card to the desired list.

Can I then merge the two cards as a potential work around?

One workaround that did work was to send a pdf of the email to the desired card. In this way the card has a PDF attachment with the email contents.

All that to ask this question - is there some way I can I send the content of an email to a card as a comment (or as a link to the original email) without doing the work arounds that I've described? If not, is that something that is being developed?

Thanks for your help!


Answers:
author: Crystal Davis
body: Hi Douglas,

Crystal from Trello Support here!

Right now the ability to merge two cards or link cards back to an email isn't available within Trello.

The best way to get the entire email content is to use the email to board feature (which you're currently using.) This does create a new card with everything from the email. From there you can move the card between lists.

I will be sure to let the team know that it's something you'd like to see!
I am annoyed by the atlassian logins. What should I do to streamline my experience?
Asked by SIM KIM SIA:

I use a trelloemail@mywebsite.com for my trello login.  

I came into Atlassian forums here to post a question about a behavioral issue I have with Trello.  

The reply went to my other Atlassian associated email : someatlassianemail@anotherwebsiteofmine.com

To make my life easier, I have decided to change the Atlassian account email to trelloemail@mywebsite.com.  

Then I receive the email at trelloemail@mywebsite.com telling me I cannot change because I have another Atlassian account under the email \`trelloemail@mywebsite.com\`.  

I have multiple atlassian confluence websites for my clients.   

How can I streamline my atlassian login experience, so that I use only one login but the various atlassian confluence emails are sent to the email accounts associated with each client?  

Please help.  

Thank you.


Answers:
author: marc -Collabello--Phase Locked-
body: It seems you problem can't be solved on Atlassian's side. Here is something you could do on your side:

1. For each separate Atlassian account have a separate email account (you seem to already have this).
2. Automatically forward the emails from Atlassian to your usual email account (this needs some configuration on your side).

You still need to use multiple logins to Atlassian, otherwise Atlassian does not know in which account you are operating.


author: Nic Brough -Adaptavist-
body: There's no way to do this. Each of your logins is a separate "Atlassian account", and hence are different users in the systems.


Tags: login
Filter on a Custom Field Multiple Checkbox
Asked by Giorgi Chigogidze:

What is the syntax for the filter bar to filter based on custom filters? I have a custom filter that has a Sprint number in it. The name of the field is "Sprint #" and it's a drop-down field with sprint numbers 1 through 4 in it as numeric values. Thanks


Answers:
author: Giorgi Chigogidze
body: Thanks. It would be very helpful.


author: Teddy
body: Hi Giorgi,

It is not currently possible to filter based on custom filters, but I'll let our team know this is something you are interested in!
Having problem attaching trello boards as attachments in other trello boards.
Asked by Euan Mclaren:

When I attempt to add a trello board to another trello board as an attachment I go to 'attachments/trello/add card or board/cards or boards to add' and type in any of my board titles but trello claims there are none existing. This applies to all my boards and happens on chrome and in the desktop app (both on osx). I haven't noticed this before. Anyone have any ideas?


Answers:
author: Teddy
body: Hi Euan,  

The issue you refer to is a known issue with the current version of Trello and something we're looking to fix very soon.   

Thanks for reporting it. A fix will be out before you know it!


author: Euan Mclaren
body: Thank you
Create trello cards from SQL query
Asked by Rita Santos:

Hello,

I would like to do as follows.

Given a sql query with two outputs, ID and Description, being able to create trello cards based on these two outputs where ID goes to Card Title and Description goes to Card Description.

If my query returns 10 records it should create 10 cards in a specific list of a trello board witch i would specify

Is this possible? Can anyone help me?

Thanks in advance.


Answers:
author: marc -Collabello--Phase Locked-
body: Creating a card in Trello from SQL is entirely possible. I've worked at a similar problem: create a Trello card through the API from external data.

What you would need to do:

1. Get a Trello API key.
2. Get the board and list id's where you'd like your cards to appear.
3. On the computer where you run the SQL query, create a script to capture the results of the query.
4. Let the script post the captured results to the Trello API, using the API key for authentication.

Doing this requires some scripting/programming experience.


author: Mike
body: Hi Rita,

If you can combine those SQL queries, wherever you're running them, with the Trello API, you should certainly be able to pipe results from your first query to the Trello API call, which would be able to create those cards for you.

While we're not able to write the specific calls for you, our API is fully documented here, and is a great place to start: <https://developers.trello.com>


Tags: sql
All my cards on Trello are showing as ''archived'' suddenly!
Asked by Ashish Kohli:

Following things have suddenly happened:

1. ''ALL'' cards are showing as archived (image 1)

2. The format has gone totally haywire - very different from the usual look we are used to for the card (image 2) as well as the Board/List (image 3)

3. ''ALL'' activities are continuously showing as ''sending'' (image 4)

4. ''ALL'' cards are showing 'edits not saved'. (image 5)

5. All Boards are suddenly showing ''Filtering is on'' and ''Watching'' and I am not able to remove these 2. (image 6)

I have no idea as to why this has happened. Pls help to resolve.

THANKS!![Trello 6.jpg](/t5/image/serverpage/image-id/19372i6FD588096D86D334/image-size/large?v=v2&px=999 "Trello 6.jpg")

![Trello 5.jpg](/t5/image/serverpage/image-id/19369iBA3216CB16278399/image-size/large?v=v2&px=999 "Trello 5.jpg")![Trello 4.jpg](/t5/image/serverpage/image-id/19373i86A5DA6E6ACC95A8/image-size/large?v=v2&px=999 "Trello 4.jpg")![Trello 3.jpg](/t5/image/serverpage/image-id/19374iD551CC4CA56EBB2F/image-size/large?v=v2&px=999 "Trello 3.jpg")![Trello 2.jpg](/t5/image/serverpage/image-id/19370iD3A9833479E7B26D/image-size/large?v=v2&px=999 "Trello 2.jpg")![Trello 1.jpg](/t5/image/serverpage/image-id/19375iCB9630A8656F5E1C/image-size/large?v=v2&px=999 "Trello 1.jpg")Regards,

Ashish Kohli


Answers:
author: Ashish Kohli
body: The Problem has gotten resolved! I cleared my cache data and when I relogged, the problem was over. Earlier too, I had faced problems of nothing showing on the screen after logging into Trello and the problem would get resolved after clearing all cache. I just didn't think such a widespread problem as what happened this time was related to the same issue..I stand corrected :).


author: Jodi LeBlanc
body: That's great to hear Ashish, thanks for sharing the steps you took to solve the issue :)
Why does updating an image in attachments break it in the page
Asked by Laura Minniear:

I use images in my Confluence documents frequently, and those images are frequently updated after initially inserting them into the document. At my previous job, I was always able to drag the updated image file with same name as previous version into the Attachments macro, and the image displayed in the document would update automatically upon refresh.

Now, though, when I do that, the image in the page says Failed to Load, and I have to re-import it. This is a huge time sink for me. I'm using Chrome on Mac in Confluence Cloud.

![Confluence-UpdatedImageFailedToLoad.png](/t5/image/serverpage/image-id/133217i942D44271B0306D5/image-size/large?v=v2&px=999 "Confluence-UpdatedImageFailedToLoad.png")


Answers:
author: m_radzinski
body: It was working some time ago. We use scripts to update UMLs in documentation via Confluence API. It was working fine.  

Now, on version Confluence 1000.0.0-51266ec38e21 it fails in a way you describe. They had to introduce a bug. Unfortunately I do not have rights to rise a ticket.


author: Fadoua
body: [@Laura Minniear](/t5/user/viewprofilepage/user-id/4211690)

Did you try the same operation on a different browser?

Best,

Fadoua

comments: author: Laura Minniear
body: I have the same problem in Safari.


author: Laura Minniear
body: Haven't heard anything back - should I open a support ticket for this?


Tags: bug

cloud

confluence-cloud