youngmon/atlassian-qna huggingface dataset:
Performance issues
Asked by Florian Dieckmann:

Hello,

we have quite massive performance issues. Its often not possoble to load a new pasge at all. Than we have to reboot the server.

I found this:

19-Apr-2018 13:59:49.475 SCHWERWIEGEND \[http-nio-80-exec-31\] org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun  
java.lang.OutOfMemoryError: Java heap space

in the log file. Maybe that is the reason?

Regards,

Florian Dieckmann

abraxas GmbH


Answers:
author: Sloan
body: Hi [@Florian Dieckmann](/t5/user/viewprofilepage/user-id/1260651)

This points to a low Java Heap Space.

Confluence runs out of memory. After a reboot the Java heap Memory is free again. :)  
So I guess yes, this can be very likely the reason.

The solution is to set a higher amount of heap memory.

Follow this guide to learn how: [How to fix out of memory errors by increasing available memory](https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html)

If you still experience Out of memory events after wards check this guide too: [Confluence crashes due to 'OutOfMemoryError Java heap space' error](https://confluence.atlassian.com/confkb/confluence-crashes-due-to-outofmemoryerror-java-heap-space-error-183469749.html)

Cheers  
Niklas


Tags: java
I cannot save a confluence page
Asked by Soteris:

I cannot save a confluence page that I have created. It is a page that contains a lot of images (more than 60). Is there a limitation on the page size ? Is there a limitation on the symbols used in the page ? The message that appears to me when I try to save in Confluence is this:

"Unable to communicate with server. Saving is not possible at the moment."


Answers:
author: Sloan
body: Hi [@Soteris](/t5/user/viewprofilepage/user-id/1259795)

This can have multiple causes...

* Have a look at the [Support Tools Healthcheck](https://confluence.atlassian.com/support/instance-health-790796828.html)
* and [Confluence's Application Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)!
* Please check the status of Synchrony in the administration of [Collaborative Editing](https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html) as well.

Best Regards  
Niklas
How can I include a company logo into a PDF stylesheet?
Asked by Simon Mayr:

For export of single sites into PDF, I created a CSS stylesheet as explained in documentation (<https://confluence.atlassian.com/confcloud/advanced-pdf-export-customizations-724764827.html>)

In this template I'd like to add a company logo on the right header. How does the syntax needs to be. I tested this sample without success:

```
@page
{
??? @top-right
??? {
??????? content: /download/attachments/4882447/xxx_logo.jpg
??? }
}
```

Is there also a function that can include the site's title into the header, so it is shown on every page of the PDF file?  

Thanks a lot for your support.


Answers:
author: Shannon S
body: Hi Simon,

Can you reference the URL as a URL in your CSS?

There's an example here:

* [I would like the logo of the company on any pdf export within an area.](https://community.atlassian.com/t5/Confluence-questions/I-would-like-the-logo-of-the-company-on-any-pdf-export-within-an/qaq-p/181571)

Example:

```
content: url ("url/to/logo.jpg");
```

Regards,  
Shannon

comments: author: Simon Mayr
body: Hi Shannon,

Thanks for the hint but also this

```
content: url ("/download/attachments/4882447/xxx_logo.jpg");
```

is showing only an empty header - also with the full adress https://...  
:-(


author: Shannon S
body: Simon,

Alright, do the other suggestions work from that thread, perhaps? I'm not that familiar with CSS personally but it seems that some users were able to get it to work with the examples there.

Regards,

Shannon


Tags: atl-adm

export

logo

pdf
Display and Edit data in a table
Asked by David MacDougall:

I am only a Confluence User not an Admin, although I can request the admin to install things on my behalf.

I am creating data in an external application, which is currently being exported as csv and used in Excel.

The client just added 40 users to the system, and they need to be able to read, edit and save the data. Some of the fields I generate are blank for their input.

I've been asked to do this on Confluence pages, but I'm not sure it is possible. Everything I have found suggests I can view data from various sources, but I cannot find anything which would allow me to edit and save it back.

There are no databases involved, but I am looking for ways to do this with either files or a BitBucket repo perhaps, pushing and pulling data from various users.

Can anyone point me in the right direction, give any indications if this is possible, or whether I am trying to do the wrong thing with the wrong tool?

Thanks for your help.


Answers:
author: Shannon S
body: David,

I'm a bit unclear on the issue here. If you want users to edit an Excel file, you can attach it to the page and then anyone with permissions can edit the file in Office.

See [Edit Office Files](https://confluence.atlassian.com/doc/edit-office-files-170494553.html) for more information.

Can you have a look at that and let me know if it answers your question, or if you can give a more detailed explanation of what you require?

Shannon

comments: author: David MacDougall
body: Hi Shannon,

The problem is that I am saving csv files. This is not an Excel file, although Excel can open them. Its plain text with fields separated by commas. I don't want to have to open them all in Excel and then save the Excel file, then upload it as an attachment. There will be 40+ users, each looking at different versions of an Excel workbook containing 7 worksheets each, being updated every day. This is why I am looking to automate it.

Thanks

Dave


Tags: bitbucket
How to open a page in edit mode from a specific page part?
Asked by Andrii Maliuta:

Hello All.

Can you please tell if this is possible to open a page in edit mode at specific page part level?

I mean, if e.g. I have been reading the page with lots of contents and found some mistake. I click Edit to open the page, but it opens from the beginning and I need to scroll the page down to the place I want to change.

Can I somehow open the page after clicking Edit on the level I was reading the page?

Thank you


Answers:
author: Alana Fernando
body: hi [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) ,

The simple answer is this is not possible in default confluence. to the best of my knowledge there is no any plugin to do this either. :(
How to get the name of the page using a macro
Asked by Richard Coffre:

Hi all,

Currently I'm using a macro to retrieve the version of a page by using $content.version in a macro.

I have tested a duplicate of this macro writing $content.name.

Bad guess, it failed.

How can I retrieve the name of the current page?

Moreover, where could I find a documentation about $content and its attributes and methods?

Best regards,

Richard


Answers:
author: Prakhar Srivastav {Appfire}
body: Hi Richard Coffre

Try $content.getTitle()

$content is actually ContentEntityObject and you can use all the methods available.

These links may be helpful for you.

<https://confluence.atlassian.com/doc/user-macro-template-syntax-223906130.html>

<https://docs.atlassian.com/DAC/javadoc/confluence/4.0/reference/com/atlassian/confluence/core/ContentEntityObject.html>

Regards

Prakhar


Tags: user-macro
Access to Confluence support page when logged in with different account
Asked by J?r?me Vincendon:

Hi,

We are using Confluence as our customer facing knowledge base. This works fine, however I noticed that when people try to access one of our pages while logged in to their own Confluence environment, they get an 'Access Denied' error (many of our customers are businesses with their own Confluence environments). If they then visit the page via an Incognito tab, it works fine.

Are we using Confluence the wrong way or am I missing something?

Thanks,

J?r?me


Answers:
author: Shannon S
body: J?r?me,

As we discussed in our earlier thread, this is expected behavior, as the users are authenticated but not licensed to view pages in Confluence.

There's a feature request below, however, to give these authenticated users access to Anonymous pages:

* [CONFCLOUD-30161](https://jira.atlassian.com/browse/CONFCLOUD-30161)

Take care!

Regards,

Shannon  


author: Shannon S
body: J?r?me,

If the pages aren't public then they need to be logged into an account on your Confluence instance.

Can you confirm if this is the case? What version of Confluence are you using?

Regards,

Shannon

comments: author: J?r?me Vincendon
body: Hi Shannon,

The pages are public and can be accessed without a problem by people within my organisation, or people not logged in to Confluence at all: <https://gen25-jira.atlassian.net/wiki/spaces/BPD/pages/163870/How-to+articles>

However, as soon as someone is logged in Confluence on a different Organisation, they can no longer access our Confluence pages other than via an Incognito window (which is not logged in).

Best,

J?r?me


author: J?r?me Vincendon
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046), anything more you can do with my last comment?


author: Shannon S
body: J?r?me,

Thank you for confirming that. At this time this is expected behavior, as the users are authenticated but not licensed to view pages in Confluence.

There's a feature request below, however, to give these authenticated users access to Anonymous pages:

* [CONFCLOUD-30161](https://jira.atlassian.com/browse/CONFCLOUD-30161)

Please vote on that and comment there with your use case.

Thank you for your understanding! In the meantime, the users should either log out or open an incognito window in order to access your anonymous pages.

Let me know if you have any questions.

Regards,

Shannon


author: J?r?me Vincendon
body: Thanks [@Shannon S](/t5/user/viewprofilepage/user-id/510046), I voted for the request. It seems I can only mark your top comment as the solution, correct?


author: Shannon S
body: That's correct, but I went ahead and added a new answer with just the feature request to make it easier to find.

Feel free to accept that one

Thanks again!

Regards,

Shannon


Tags: confluence-cloud

customer

knowledge-base
Confluence - Unable to upload .mp4 file (>100mb)
Asked by invinci:

Hi,

I am unable to attach any file greater than 100MB even after changing the attachment size in the Admin panel. The version of Confluence that I am using is - 6.3.2.

There is no problem with the baseURL and I have even verified the filesystem storage space, but still I am unable to get the upload to work.

<br />

Here is the error message:

***The server is not responding. Please check that it is running.***

Any suggestions??

Thank You!


Answers:
author: Igor M.
body: Hello,

If you are on Confluence server platform, can you confirm if you are you using a proxy? If you have increased attachment size from the admin panel, your proxy might also have restrictions on file attachment size. You can test it by creating a bypass connector and test attachment upload this way :[How to create an unproxied application link](https://confluence.atlassian.com/kb/how-to-create-an-unproxied-application-link-719095740.html)

Let me know the results.

comments: author: invinci
body: Hi Igor,

Thank you for the suggestion, the upload was successful using the bypass method.

Now that one problem is fixed, I want to focus on the security concerns of using this way. We have hosted Confluence on AWS (data center) and having the unsecured port always ON does not seem to be a right way. May I have your thoughts on this aspect.


author: Igor M.
body: Hey,

You can still use a proxy, you just need to make sure it's configured right, in this case, the problem was not with a proxy but with attachments restrictions on the proxy.

For example, if you are using [nginx](https://confluence.atlassian.com/confkb/how-to-use-nginx-to-proxy-requests-for-confluence-313459790.html), you have to adjust client_max_body_size param, as default is set to 100mb, every type of proxy has its own settings. We have configuration guides for some of them, you can scroll to the bottom of [this](https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html) page to see guides for them.


author: invinci
body: Ah, now I understand what's actually going on with the application server.   
Thank You for your assistance.

I shall work with my applications team to reconfigure the reverse proxy for Confluence.

<br />

Thanks!


Tags: attachment

error
Retrieving content properties for all pages within a space
Asked by Jason Wright:

Hi,

I'm using the Confluence Cloud REST API and would like to retrieve all pages within a space and expand the content properties for each page. (I'm hoping to avoid having to issue an HTTP request for each individual page to get the content properties.)

It seems like this should be possible using

```
/rest/api/space/{spaceKey}/content?expand=metadata.properties
```

however, in the body of the response, metadata.properties only lists the keys and not the values. all the values are an empty string (for pages where I am 100% sure those content properties have previously been set). For example:

```
{ _expandable: { dccc_byline: '', dccc_signatures: '', dccc_reviewers: '' }
```

Can anyone help figure out why this might be the case?


Answers:
author: Jason Wright
body: so, of course I figured how to do this 30 minutes after posting. You have to specify the key of the content property in the API call. For example:

```
/rest/api/space/{spaceKey}/content?expand=metadata.properties.dccc_byline
```


Tags: confluence-cloud

property

rest-api
Can you edit a tag you have already created to something else?
Asked by Lou Knudsen:

I have a truck load of pages that have been tagged and I need to change the tag to something else. Rather than jumping into each page and manually changing each tag, is there a quicker easier way of bulk editing?

Thanks a million

Lou


Answers:
author: Shannon S
body: Hi Lou,

I assume the product you're referring to is Confluence and the tags you mentioned are the labels applied to a page? Can you confirm?

If so, you would need to use an add-on to do this. I'm not sure which add-on provides the specific functionality, so have a look here:

* [Confluence Labels Add-ons](https://marketplace.atlassian.com/search?product=confluence&query=labels)

Regards,

Shannon


Tags: evaluator-resources
i want to link my dev confluence with dev jira but it is linked with Prod jira ,how i can link dev
Asked by kedar:

i want to link my dev confluence with dev jira but it is linked with Prod jira ,how i can link dev jira to my dev confluence could please help me


Answers:
author: Shannon S
body: Kedar,

There's not a limit to how many Jira instances you can link with Confluence but it depends on what you're trying to do.

Can you let us know what the problem is? Are you getting any error messages?

Regards,

Shannon

comments: author: kedar
body: It's showing error like same server id is configured I checked both Dev Jira and prod Jira they have same server id .so what I have to do now I have to delete that prod Jira from Dev confluence and need to connect Dev Jira ahh..


author: Shannon S
body: Hi Kedar,

You can change the Server ID following this article, and then you shouldn't have the problem anymore:

* [Changing Server ID for Test Installations](https://confluence.atlassian.com/jirakb/changing-server-id-for-test-installations-285839562.html)

Can you give that a try and let me know if you have any issues?

Shannon


author: kedar
body: One more thing how I can check how many Jira projects linked with the confluence spaces


author: Shannon S
body: Hi Kedar,

You can try this documentation:

* [How to obtain a list of all pages and spaces integrated with Jira](https://confluence.atlassian.com/confkb/how-to-obtain-a-list-of-all-pages-and-spaces-integrated-with-jira-779302426.html)

If you have a question about that I would highly recommend raising a new question since it's not really related to your original question. That will help people find your question better so they can answer it.

Regards,

Shannon


Tags: jira
How do I create a blueprint with multiple pages?
Asked by Kyle Reeves:

How can I create a blueprint or a template that will create a parent page, along with several child pages associated with it?


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Kyle Reeves](/t5/user/viewprofilepage/user-id/1184948),

There was a feature request for this a while ago, but it looks like it's not being considered.

<https://jira.atlassian.com/browse/CONFSERVER-34208>

There is some java programming that you can use in order to get this done as seen in this answer:

<https://community.atlassian.com/t5/Answers-Developer-Questions/Blueprint-with-multiple-child-pages/qaq-p/521282>

And if you don't want to get into any programming and have the funds, the plugin from [@EPS Software Engineering AG](/t5/user/viewprofilepage/user-id/664660) is great :) .

comments: author: EPS Software Engineering AG
body: Hi Patrick,

Thank you for your compliment. We are of course very happy.

Regards,  
Stephan


author: EPS Software Engineering AG
body: Hi Kyle,

Maybe the App Page Tree Creator could be a solution. You find it on the marketplace. Here you find [live examples](https://focuspro.eps.ch/display/PEPSMarktExample?&pagepropertiesreport.serverrender) (no registration needed).

Regards,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Page Tree Creator)


Tags: blueprint
How can I pull user stats in Confluence?
Asked by Sandy Pflugfelder:

In Confluence, is there a way to pull the following stats?

1. Total # of Members using Confluence (snapshot view)
2. Total # of ballot votes cast in Confluence across all domains?

My client would like me to run a report of these and other user stats, and I'm not able to find how to do this.


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Sandy Pflugfelder](/t5/user/viewprofilepage/user-id/1194062),

1. If you are on server this url should get you a count:

http://{yourserver}/dosearchsite.action?startIndex=0\&type=userinfo\&where=conf_all

2. I need to do a bit of follow-up.

Does this question relate to Confluence Questions?

Are you trying to see the total number of votes on any topic and question across all questions? By domains you mean spaces?

comments: author: Sandy Pflugfelder
body: Hi Patrick, thank you so much for your response. I tried to go to that URL with my server name, but it comes back with "Oops, you've found a dead link." What my client really needs is a report that they can generate as needed with a bunch of user stats. I was hoping I could create a dashboard. Do you know if this is a possibility?


author: Patrick Cartier [Candylio]
body: Hi Sandy,

Sorry but can you be more specific about the statistics you want?

Here is some SQL on returned the amount of users, maybe this works for your first part.

<https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html>


author: Sandy Pflugfelder
body: Hi Patrick, sorry for the delay in my reply. Great, that query worked! Thank you so much for pointing me to it. The other thing I'm looking for is being able to find out how many users we had on a specific date in the past. Is there a way to do that? I haven't been able to find one.


author: Patrick Cartier [Candylio]
body: I'm not sure about for a specific date but I think you could set a date range based on the query posted from the link above. I'd ask Atlassian about that one or maybe someone with more programming knowledge than me can help.


author: Sandy Pflugfelder
body: Okay, thank you for your help!
How can I use Confluence to view multiple JIRA projects under one portfolio?
Asked by howard.mundell@amwater.com:

For example- I have 30 projects but would want to see overall project status and project description in one view.


Answers:
author: Scott Theus
body: When you set up the Confluence space you can go into Space Settings, Integrations, Application Links, and then click "Add a Link." You should be able to set up a link to each project from there.

-Scott
After upgrading to Confluence 6.7.2 from 5.10.8 Images do not showup on IE11
Asked by Rakesh Panati:

Hi,

We performed a confluence upgrade from version 5.10.8 to 6.7.2 last night. With some minor hiccups, we were able to get through the upgrade.

But, right now, one problem still lingers around - images do not showup on IE11. The below error is posted on IE11 console

DOM7009: Unable to decode image at URL: '[https://wiki.tollbrothersinc.com/download/attachments/24674732/image2016-4-25%2014%3A20%3A3.png?version=1\&modificationDate=1461608404043\&api=v2\&effects=border-simple,blur-border](https://wiki.tollbrothersinc.com/download/attachments/24674732/image2016-4-25%2014%3A20%3A3.png?version=1&modificationDate=1461608404043&api=v2&effects=border-simple,blur-border)'.

image2016-4-25 14:20:3.png

The workaround seems to be entering into edit mode, clicking on every image and changing the effects.

Is there a fix? Is there a better work-around? Isnt IE11 still supported?

Thanks,

Rakesh


Answers:
author: Pascal
body: Hi all,

After Update to confluConf 6.9 we geht the Same Error.

[@Rakesh Panati](/t5/user/viewprofilepage/user-id/653394)@

Can you please Tell me how i can disable Image effect Plugin?

Many thanks

Hans


author: Patrick Cartier [Candylio]
body: According to this document IE11 is still supported for cloud:

<https://confluence.atlassian.com/cloud/supported-browsers-744721663.html>

However now looking at your URL it seems you are using server, I found this known issue, if you vote for it, it might speed up the fix.

<https://jira.atlassian.com/browse/CONFSERVER-39360>

If you scroll through the comments you might be able to find something to help

comments: author: Rakesh Panati
body: We are having a server version and as per this link, it seems to be supported.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

Thank you for identifying the bug, it seems to be also related to

<https://jira.atlassian.com/browse/CONFSERVER-54978>

<https://jira.atlassian.com/browse/CONFSERVER-39360>

39360 doesn't list 6.x version as impacted.. We are on 6.7.2. Bug 54978 seems to be listing 6.7.2 as impacted.. But doesnt list 6.8.0.

This means either the bugs arent kept up-to-date or 6.8.0 isnt impacted. Thoughts?


author: Rakesh Panati
body: A temp solution i used is to disable the plugin - ImageEffectsPlugin

I wish there is a better solution.


author: Patrick Cartier [Candylio]
body: I guess you could try to upgrade to 6.8?

This looks weird to me as only some versions are impacted.


author: Rakesh Panati
body: Upgrading didnt work. The problem seems to be that the plugin is writing a .PNG out with the content being that of a .JPG.