youngmon/atlassian-qna huggingface dataset:
Fetch an image from api.media.atlassian.com - Authentication
Asked by jallen:

My company is using Confluence Cloud.

<br />

I'm fetching a page from Confluence cloud (successfully, with a Perl app, but I'm talking any client), and the page has an attachment. When I GET the attachment, I get a 302 redirect, with a location.

Ok, but the location is at api.media.atlassian.com, and I'm using basic auth to get my pages. When I try to get my resource (an image) at the new location, I get this:

HTTP/1.1 401 Unauthorized

. . .a bunch of other stuff. . .

{"error":{"code":"ForbiddenError","title":"This resource requires authorization","href":"<https://api.media.atlassian.com#AuthenticationGuide>"}}

(Typing <https://api.media.atlassian.com#AuthenticationGuide> into a browser gives me a http 403.)

So how do I authenticate my client to api.media.atlassian? basic auth doesn't do it, my user id in a cookie doesn't do it; In the Web interface to Confluence Cloud, my browser receives a cookie called 'ajs_anonymous_id', but passing that cookie to api.media.atlassian doesn't work.

Suggestions welcome. . .


Answers:
author: jallen
body: Yes, sorry, but perhaps someone else can benefit from my mistake. . .

I was using cURL to try to fetch the image. When I put the uri from the 'location' into quotes, it worked.

The authentication is in the 'token' part of the uri. The token expires after some time, not sure how long.

comments: author: Nasar Ibrahim
body: what does this mean in plain simple English imagine you are explaining it to a 7 year old

i got the same error just trying to understand what it could mean

thanks in advance


author: Nasar Ibrahim
body: ..


Tags: cloud
ServiceNow > Confluence Integration
Asked by Damion McLaren:

I'd like to be able to add Confluence articles to a ServiceNow Knowledge base. Is there currently a solution in place to do this?


Answers:
author: Diego
body: Hello [@Damion McLaren](/t5/user/viewprofilepage/user-id/3918194) ! As I understand, you need to integrate both Confluence Cloud and ServiceNow.

I can tell you that, as of today, ++*there is no solution to this situation from Atlassian*++. You might be able to find a third-party plugin in our marketplace that helps you with this objective:

> * ++***[\[Atlassian Marketplace\] Confluence Cloud -- ServiceNow](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=servicenow)***++

As I understand, ServiceNow also has the power to use iFrames within its Knowledge Base pages. However, Confluence Cloud can not be used within iFrames. You can check this thread about it here:
> * ++***[\[Atlassian Community\] Confluence page does not display in an iframe](https://community.atlassian.com/t5/Confluence-questions/Confluence-page-does-not-display-in-an-iframe/qaq-p/982585)***++

I hope this shines some light! Looking forward to your reply.


Tags: cloud

servicenow
Problems when trying to display a template
Asked by Rob_Bowerbank:

Hello, I create a template in confluence, but right away when I selected the template to test, it would flash the body of the template, but then just show the "Page Name" box and the body disappeared.

I tried to do a "reload" from the browser, and it appeared the text of the missing body was stuck in a one character width column along the left side of the page.

It says I'm using version 6.12.2

Chrome or firefox (same issue)

Anybody know what I should do?


Answers:
author: Diego
body: Hello [@Rob_Bowerbank](/t5/user/viewprofilepage/user-id/2963669) !

As I understand, creating templates in your Confluence instance does not work as expected.

I was unable to replicate the behavior locally. With this in mind, I would like to ask you a few questions:

> 1. *Has this worked at some point in the past?*
> 2. *Is there any error thrown on screen during this process?*
> 3. *Could you provide us with a screenshot of the behavior you described?*
> 4. *Are you still able to use already existing templates?*
> 5. *Do you use any kind of proxy in your environment?*

Let us hear from you!


Tags: confluence-server

server
Confluence CLI to update Username
Asked by Neil Taylor:

Can you use Confluence CLI to update the Username/UserID? It seems like Jira CLI can do this, but I haven't had luck with it in Confluence. Would like to bulk update usernames.

Thanks!


Answers:
author: Michael Kuhl _Appfire_
body: Hi [@Neil Taylor](/t5/user/viewprofilepage/user-id/3631020) - The Confluence CLI doesn't support changing the UserID due to a limitation in the Confluence REST API. As you noted it is possible with the Jira CLI because the Jira REST API does support it.

comments: author: Neil Taylor
body: Thanks for the verification! I just wanted to double check this was the case.


Tags: cli

confluence-server

server
User Unable to Access Account
Asked by Ken_Krizner:

We have Confluence Account and one of our users cannot access it, even though he has a UN/PW. We discovered his account was 'disabled,' so we reenabled it. However, after doing so he was still unable to log in or when doing reset Password it doesn't send him an email.

Atlassian cannot give us Support because our SEN # has expired.

Has anyone came across this issue? If so, any help would be appreciated.

Thank You.

Ken K.


Answers:
author: repi
body: What message appears when he tries to log in?

comments: author: Ken_Krizner
body: Hi; thanks -- this is the messages (this is a best-I-can-do translation from German):

The following errors occurred:  
Your username and/or password are incorrect. Try again

After three times trying a password:  
The following errors have occurred:  
Re-enter your details and type the word below.

Trying to Reset Password  
Forgotten password?

All right! Just enter the user name below and the new password will then be emailed to you.

I am not getting any Link where I could reset the Password, emailed to me. It says if it doesn't work contact Administrator. Checked Spam Folder nothing there.


author: repi
body: "It says if it doesn't work contact Administrator."  

This should be your preferred way


Tags: confluence-server

server
Unable to make text bold
Asked by Molly Kunstler:

I am working in Confluence 6.15.2 and I have been unable to make the text bold this week. I have tried using the "B" button and also "Command B" on a mac. Bold used to work fine for me so unsure why it's not working now.


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Molly Kunstler](/t5/user/viewprofilepage/user-id/3917799)

Can you please check the below as shown in the screenshot.

![comm_12.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/94617i85C10016D1B3980B/image-size/large?v=v2&px=999 "comm_12.jpg")Thanks,  
Manisha

comments: author: Molly Kunstler
body: Hi Manisha.

Yes, enable general shortcuts is checked.

![Screen Shot 2020-05-13 at 10.11.56 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/94741i72F3CE7BB284E12B/image-size/large?v=v2&px=999 "Screen Shot 2020-05-13 at 10.11.56 AM.png")


author: Molly Kunstler
body: It has not resolved my issue as it was already checked and I am still unable to make text Bold.


author: Manisha Kharga _Appfire_
body: [@Molly Kunstler](/t5/user/viewprofilepage/user-id/3917799)

Thank you for sharing the details.

Confirm if you are able to see the **B** on the confluence page header. Are you able to make the work Bold using the **B** icon?

Apart from the Confluence page are you able to use the "Command+B" to make the work bold on Word document?

Since when you are facing this issue and also let us know your Confluence version.

Thanks,  
Manisha


author: Molly Kunstler
body: I am working in Confluence 6.15.2.

YES I am able to see the **B**on the confluence page header.

NO I am **not** able to make the work Bold using the **B** icon.

I am able to use "Command+B" to make the work bold here but **NOT** in Confluence.

I have been experiencing this issue since around May 4th, maybe longer.


author: Manisha Kharga _Appfire_
body: Hi [@Molly Kunstler](/t5/user/viewprofilepage/user-id/3917799)

Confirm the below details:

1. Are you able to use Italics and Underline?

2. Which server (window/Linux) are you using.

3. you are seeing the issue with all browsers or only a specific browser.

4. Is it Cloud instance.

Thanks,  
Manisha


author: Molly Kunstler
body: 1. Are you able to use Italics and Underline? YES

2. Which server (window/Linux) are you using. I'm on a mac DNS 192.168.86.1

3. you are seeing the issue with all browsers or only a specific browser. It has happening on Google Chrome. I tested Firefox and I AM able to bold so the issue appears to be with Google Chrome.

4. Is it Cloud instance. I'm not sure what you mean. I am connected using a VPN on wifi.
Can you change your connect app descriptor URL?
Asked by darshika:

Hi!

I wanted to change my connect app installation URL and baseURL both. Is it possible to do that without asking for approval again? Ofc we'll disconnect all onboarded instances first and reonboard once the changes are submitted.


Answers:
author: Diego
body: Hello [@darshika](/t5/user/viewprofilepage/user-id/3917683) !

As I understand, you need to change the baseURL in your App Descriptor configuration. Looking through our documents, I was able to find the following information:
> *Changing the fields in the app descriptor will automatically create a new app version in the Marketplace. Learn more on Marketplace updates.*

*Since the baseURL is a field within the App Descriptor, it seems that the result of changing the field should trigger a new version of your application.*

Here is the full documentation:
> * ++***[\[Confluence Cloud Developer\] App Descriptor](https://developer.atlassian.com/cloud/confluence/app-descriptor/)***++

Further, there is also some more information about versions here:
> *Atlassian reviews and approves new app listings before they appear on the Marketplace, but new versions don't require approval.*

Here is the full document:
> * ++***[\[Confluence Cloud Developer\] Listing and managing apps](https://developer.atlassian.com/platform/marketplace/listing-and-managing-apps/)***++

For short, this change should trigger a new version for your app. If you still need more insight about it, there might be a good chance that you can find it here in our Developer Community:
> * ++***[\[Atlassian Developer Community\] Confluence](https://community.developer.atlassian.com/c/Confluence)***++

I hope this helps!

comments: author: darshika
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952)

Thanks a lot for the help! We had changed our baseUrl accordingly without any hassles.

We might also want to switch to a new installation url later. Can you please also guide us with the exact steps required for the same?


author: Diego
body: Great to know that the baseURL change was not much of a hassle for you!

I am afraid that my assistance is quite limited when dealing with Development for Confluence Cloud.

Maybe you could try to reach out to our Developer Community:
> * ++***[\[Atlassian Developer Community\] Confluence](https://community.developer.atlassian.com/c/Confluence)***++

Let us hear from you again!


author: Oki__PolarisOffice_
body: [@darshika](/t5/user/viewprofilepage/user-id/3917683)

Did you change the installation url with making a new version?

I am considering changing it. So I would to know if you succeeded in.

Thanks for your answer in advance.


Tags: cloud
Can a confluence page email its contents on a schedule?
Asked by Timothy:

I have a status confluence page, and rather than copying it's contents into an email I wanted to know if confluence could emails the contents of this status wiki page on a schedule for me.


Answers:
author: Dominic Lagger
body: Hi [@Timothy](/t5/user/viewprofilepage/user-id/3917591)

You always can share a confluence page:

* [Share a Page](https://support.atlassian.com/confluence-cloud/docs/share-a-page-or-blog-post/)

If you want to do this on a scheduled task, perhaps this plugin is an option for you:

* [Page Reminders for Confluence](https://marketplace.atlassian.com/apps/1221018/page-reminders-for-confluence?hosting=server&tab=overview)

This plugin is only available for confluence server (because of your text and labels, i'm not sure whether you are on cloud or server)

For confluence cloud, I'm not aware that this is possible.

Regards, Dominic

comments: author: Timothy
body: Thanks Dominic,

<br />

When I share the page it just send a link to the page though, it doesn't show you the contents in the body of the email.  

Is there a way to also show the contents of the email? Is that something you can tweak at the admin level how much information of the page to expose in the email?


author: Dominic Lagger
body: I think, this is not possible out of the box. Perhaps, there is a plugin, like [External Share for Confluence](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=server&tab=overview) or [Comala share it](https://marketplace.atlassian.com/apps/1212189/comala-share-it?hosting=server&tab=overview)

I also found this feature request from 2011 :)

* [CONFSERVER-22869](https://jira.atlassian.com/browse/CONFSERVER-22869)

Regards, Dominic


author: Timothy
body: Thanks Dominic,  

I'll look into those plugins, and bummer about that feature request from 9 years ago :(

Thanks for all your help!


Tags: confluence-server

server
Embedding Confluence (Cloud) into Shotgun (iframe)
Asked by Richard Dixon:

Hi Atlassian Community,

I recently setup an Confluence (Cloud) setup and am attempting to pass a page into my shotgun site (<https://www.shotgunsoftware.com/>) with utter failure and the following error

"mysite.atlassian.net" refused to connect

I can confirm that "mysite.atlassian.net" works correctly in another tab of the same browser.

After contacting their support they suggested that confluence needs to allow iteself to be embedded in an iframe and provided a link to this:  
<https://confluence.atlassian.com/confkb/confluence-page-does-not-display-in-an-iframe-827335781.html>  

Unfortunately the help doc explains how to do it if running confluence off your own hardware, how would I do the same with Confluence (Cloud)?

Thanks

-Richard


Answers:
author: Richard Dixon
body: So from other posts a few years ago it appears to not be resolvable for Confluence Cloud:  

<https://community.atlassian.com/t5/Confluence-questions/How-to-embed-Confluence-pages-in-other-websites/qaq-p/951511>

<https://community.atlassian.com/t5/Confluence-questions/I-want-to-take-confluence-wiki-content-and-embed-into-another/qaq-p/235203>  

<https://community.atlassian.com/t5/Confluence-questions/How-to-imbed-an-iFrame-for-a-public-Confluence-space-into-my/qaq-p/848532>

So at this point the only solutions I've found are:

1. Use a different service :/
2. embedder for Confluence  
   [https://marketplace.atlassian.com/apps/1217536/embedder-for-confluence?hosting=cloud\&tab=overview\&_ga=2.68161240.818869911.1589243179-379137187.1589243179](https://marketplace.atlassian.com/apps/1217536/embedder-for-confluence?hosting=cloud&tab=overview&_ga=2.68161240.818869911.1589243179-379137187.1589243179)  
   Unfortunately this doesn't really work with the target shotgun site
3. Use the confluence rest api to render content  
   <https://community.atlassian.com/t5/Confluence-questions/How-to-embed-Confluence-pages-in-other-websites/qaq-p/951511>

-R


Tags: cloud

iframe
Using "confluenceThemes" in atlassian-connect.json to style content headings
Asked by Andrew:

Hi,

I've been experimenting with creating my own Theme, with some success, but wanted to use this approach to style the headings (H1-H4) on the page - ideally add multi-level numbering. Does anyone know if this is even possible?

I believe this is could alternatively be done using custom CSS, but this is not supported for the normal web based version of Conflunce I am using.

Any help much appreciated.

Andrew


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Andrew](/t5/user/viewprofilepage/user-id/1855438),

Because of the new UI, Confluence Cloud themes are currently kind of dead. See [this thread from the Atlassian Developer Community](https://community.developer.atlassian.com/t/is-creating-a-theme-for-confluence-cloud-still-possible/36460/11) for context.

Cheers,  
Sven


Tags: cloud
Ctrl+K link suggestions don't consistently show the expected results
Asked by Eyal Yablonka:

I used to be able to select a few words, hit Ctrl+K and it would suggest a confluence page with a title like those words, or I would be able to search by title.

It doesn't work properly all the time. Sometimes, pages I know exist, and that used to show up in suggestions, and ones that I have already linked to this way, do not show up in the suggestions. Instead I get an empty suggestion list when trying to find them. I am even copy pasting the page titles, trying single words from the title, and it doesn't show existing results. It's not that there are too many results to show. It doesn't show any of the results.

I didn't find this issue already asked. The closest thing I found is this: <https://community.atlassian.com/t5/Confluence-questions/Problem-with-search-Confluence/qaq-p/93236>


Answers:
author: Jack Brickey
body: Hi [@Eyal Yablonka](/t5/user/viewprofilepage/user-id/3479430) , are you still seeing this behavior? If so and you can reproduce it I would suggest reaching out to Atlassian support so they can login have a look and hopefully explain it.


Tags: cloud

confluence-cloud
Delete Page Activity
Asked by Michael_Rice:

I would like to be able to delete all of the "Page Activity" records for a specific page. I can delete the pages from the Page History, but the Page Activity records are still persisted. Specifically, the comments on the page are persisted, even after the comment is deleted, and the comments can be viewed in the Page Activity view.


Answers:
author: Michael Park
body: Hi Michael,

Did you able to solve this issue? Because I am having the same issue.
Turn off text border when editing image
Asked by Jacob from Canada:

Is there a way to get rid of the white border surrounding text when editing?

In the image below you can see a white shadow and border around the text. It's rather ugly and i'd like it gone.

![image.png](/t5/image/serverpage/image-id/94490i80B5BC3A2A525F80/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Diego
body: Hello [@Jacob from Canada](/t5/user/viewprofilepage/user-id/3694419) !

As I understand, characters are surrounded by a white border when you edit images within a Confluence page.

With this description in mind, I tried to replicate it, in both our New Editor (Fabric) and Legacy Editor (tinyMCE). I could not find where text would be inserted, so I tried with common text in my pages.

Here is what I see:

**In the New Editor:**
> ![Screen Shot 2020-05-13 at 15.39.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/94761iC54FA90B170AE660/image-dimensions/474x316?v=v2 "Screen Shot 2020-05-13 at 15.39.18.png")

**In the Legacy Editor:**
> ![Screen Shot 2020-05-13 at 15.41.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/94762i51396B6E540AECF0/image-dimensions/460x285?v=v2 "Screen Shot 2020-05-13 at 15.41.30.png")

With this in mind, I would like to ask some questions:
> 1. *Are you editing Confluence Pages when this border appears?*
> 2. *Which editor are you using? (tinyMCE or Fabric)*
> 3. *Is this border present in all types of text?*
> 4. *Where exactly is this type of text present?*

You can tell both the New Editor and the Legacy Editor apart by looking at their Toolbars at the top:

**New Editor:**
> ![Screen Shot 2020-05-13 at 15.45.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/94763i1EC83C3481F41E8E/image-dimensions/472x17?v=v2 "Screen Shot 2020-05-13 at 15.45.06.png")

**Legacy Editor:**
> ![Screen Shot 2020-05-13 at 15.44.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/94764iDF7C643E20DAD4CE/image-dimensions/473x18?v=v2 "Screen Shot 2020-05-13 at 15.44.59.png")

Looking forward to your reply!


Tags: border

cloud

text
Selection Field / Variable for Templates
Asked by Coresystems AG:

Hey Everyone

We will now start on bigger projects to work with Templates. In this case we need to have Selections on a Template like:

Status Project: On Hold, Startet, Finished, Review

But i know only the option to create a value you can later not change anymore so it only helps wenn you create the Template but you never can change prober the Field later ..

Any idea ?

Thanks


Answers:
author: EPS Software Engineering AG
body: Hi [@Coresystems AG](/t5/user/viewprofilepage/user-id/695525)

Our App Easy Dropdown Menu (EDM) could be a solution for your requirement. You can find the App on the Marketplace: [Easy Dropdown Menu](https://marketplace.atlassian.com/apps/1216797/easy-dropdown-menu-drop-down-selection?hosting=server&tab=overview).

Regards,  
Stephan (PM at EPS Software Engineering AG, the vendor of the EDM)

comments: author: Coresystems AG
body: Hey,

Will check it out .. thanks


author: Coresystems AG
body: FYI i checked the Plugin from EPS, do all i need. Check it out is a real helper...
Task report macro not pulling the assignee or due date
Asked by Sophia Pope:

I have my actions in a table and then I have put a task report at the top, I think because the actions are in a table with individual columns for Owner, Due date etc my task report is not pulling this information.   
Can someone help me?


Answers:
author: Max Foerster - K15t
body: Hey [@Sophia Pope](/t5/user/viewprofilepage/user-id/3837038)

for Confluence to be able to recognize an assignee and a due date belonging to a task the information has to be together in the task and not spread across multiple columns. So you are already aware of a possible solution here. For the task report to properly work you will have to add the information to the task but of course, you can still maintain your table structure.

Best, Max


Tags: cloud

confluence-cloud