youngmon/atlassian-qna huggingface dataset:
My Confluence space is inaccessible despite allowing Anonymous Access
Asked by Hezy Asher:

Hi

I made my Confluence site public and allowed anonymous access to the space I'd like users to access. However, it seems only JIRA users from within the organization can access it now.


Answers:
author: Nic Brough -Adaptavist-
body: There is a non-obvious quirk with "anonymous" that you may have run into.

There's two possible states for a human interacting with Confluence (or Jira for that matter).

* I am logged in: The system knows who I am, and will check all my actions against all the permissions for the things I try to do
* I am non logged in: I am **anonymous**, so the system only lets me do things explicitly allowed to anonymous users

The counter-intuitive bit is that because a logged-in user is not anonymous, the permissions for anonymous do not apply to them. You know who I am, so you're not checking for "anonymous", you're checking for what I can do!

This not obvious to humans - we tend to think "someone who is logged in should also see all the anonymous stuff", but logically, it's wrong (and computers are logical).

From an admin point of view, it needs a bit more thought - when you use anonymous, you also need to think about which logged in users can see it as well.

comments: author: Hezy Asher
body: Thanks a lot, that's really what's going on here.


author: Fabienne Gerhard
body: Hi [@Hezy Asher](/t5/user/viewprofilepage/user-id/1196687),

where do you get your user information from? Are the anonymous users really anonymous?

We had a similar problem. Using Microsoft AD Server for user directory, with no groups - our confluence ++knew++ everyone that appears in the AD.  
-\> means none of the users that are listed there (doesn't matter if they're users in Confluence) don't get anonymous access!

We made a general group in AD - and everyone who is not part of that gets anonymous access.

Hope that helps


Tags: anonymous

permission

space
SOAP permissions error
Asked by Igor Totic:

We are using SOAP Confluence API for setting permissions on Confluence pages (Edit permission).

Confluence version is 5.9.7.

Recently, we are facing problems with Confluence (without any change on application side).Error in Confluence log: *Failure executing remote method \[setContentPermissions\]: Content permission type does not match supplied permission type*

We are unable to troubleshoot this error and we made sure that the error is not on the application's side.

Any help would be appreciated.

Thanks


Answers:
author: Shannon S
body: Hi Igor,

For your information, [SOAP has been deprecated since 5.5](https://developer.atlassian.com/server/confluence/confluence-xml-rpc-and-soap-apis/) and may not work as expected.

Could you let us know exactly what query you were using to set it, and if it worked previously?

Regards,

Shannon

comments: author: Jelena Radovanovic
body: Hi Shannon,

As far as we know, there is no REST API call for setting restriction to the page, is that right? So we have to use SOAP API calls.

This is a part of the code that we are using:

RemoteContentPermission permission = new RemoteContentPermission();  
permission.type = restriction;  
permission.userName = userName;  
permission.groupName = null;

permissions.Add(permission);  

RemoteContentPermissionSet\[\] permissionSets = service.getContentPermissionSets(token, pageId);  
var existingPermissions = new List\<RemoteContentPermission\>();

foreach (var permissionSet in permissionSets)  
{  
existingPermissions.AddRange(permissionSet.contentPermissions);  
}

existingPermissions.Add(permission);

service.setContentPermissions(token, pageId, restriction, existingPermissions.ToArray());

where restriction is "View" or "Edit".

This is only for user permission, we are using same method for group permission.

Regards,

Jelena


author: Shannon S
body: Jelena,

That's correct; there isn't a method in REST API currently.

If you're getting the same error as Igor was, is it possible that the user you're trying to give permissions to doesn't have permissions on the space itself?

Shannon


Tags: atl-dev

permission

soap
Only receive summary notifications in lieu of instant notifications
Asked by shailesh030:

Summary notifications is a great feature but is there a way, I can configure confluence cloud to receive only summary notifications and not instant notifications unless someone tags me to some content? Below is what I am hoping to achieve

1. Someone updates content in some space --\> receive only summary notification

2. I updated content in a space --\> Do not want by default to be added as a watcher on that page and should continue to receive only summary notification

3. Somone tags me @shailesh in a comment --\> receive instant notification


Answers:
author: Jan
body: In your user settings \> email you can control, whether you want to automatically watch content created or edited or commented. If you uncheck this option you are only watching content which you actively set to be watched. As soon as you are mentioned, you will always get an instant notification.

<https://confluence.atlassian.com/confcloud/email-notifications-724765358.html>


author: Eduardo Rocha
body: I believe the suggestion from [@shailesh030](/t5/user/viewprofilepage/user-id/1183448) is really good.

The use-case is, I do want to receive notifications on content. I want to keep watching spaces and auto-watching pages I edit, but on a moderately sized team, many changes can happen in a few hours. So, the proposed solution is an option of only receiving the daily summary of changes, instead of receiving an email for every single change.

Although the suggestion from [@Jan](/t5/user/viewprofilepage/user-id/680405) would limit the number of notifications, it would also prevent me from being informed about changes in the content.

Confluence doesn't have such a feature. There's an open issue, though:

* Cloud: <https://jira.atlassian.com/browse/CONFCLOUD-51741>
* Server: <https://jira.atlassian.com/browse/CONFSERVER-51741>

But, in another issue, <https://jira.atlassian.com/browse/CONFCLOUD-14888>, there's an official statement from Atlassian saying they're working on the notifications:

\> Most relevant, in the next few months we'll be releasing a new Confluence Daily Digest option which will allow customers to receive all page update notifications across all of the spaces and pages they watch in one daily email.

So, there's hope after all.


Tags: notification
No history for blog posts available?
Asked by Jan:

When trying to see the change history of blog posts, we are getting an error message saying

*Page level restrictions have been applied to a parent of the current page. These restrictions limit access to certain users or groups and apply to all pages underneath the parent.*

This does not make sense to me and I do not understand this. This is coming up when trying to get the page history (via page extras menu), but also if you click on the time stamp of the last modification to see the recent changes. However, when clicking "view change" in the activities you can see the latest modfication changes at least. Is there any global setting we can change or is it a bug?

Thanks for your help in advance!


Answers:
author: Jan
body: We finally found the reason for this: It is a bug in addon "Redaction". This Plugin restricts the page history, if its macro had been added by another user. The bug restricts the history for all blog posts which obviously should not be the case.

comments: author: Shannon S
body: Jan,

Happy to hear you have resolved the issue! Thank you so much for following up with us. I'm sure it will be helpful to any users who run into the same issue.

Regards,

Shannon


author: Shannon S
body: Hi Jan,

I'm working on replicating this issue, so I have a few questions.

1. Can you confirm your Confluence version?
2. What are the permissions on the space and whatever pages are above the post you're looking at?
3. Are you the owner of the blog?

Please let me know whatever details I'd need to replicate this on my own environment so I can see if it's a bug.

Thank you!

Shannon

comments: author: Jan
body: Hi Shannon,

the Confluence version is 5.10.8

We have this issue with every blog post all over the site, No matter which permissions. And as far as I know you cannot put a page above a blog as blogs are not related with pages?

The same happens for the blog / space owner.

Thanks for looking into this,

Jan


author: Shannon S
body: Hi Jan,

I've been working with this and trying to research it, but I'm not able to replicate the problem you're having.

Here's what I've done so far on my 5.10.8 test instance:

* Create a blog post. Save it.
* Edit the blog post. Save it.
* Then I'm able to view the changes without any issues.

To answer your question, a blog post cannot be a child or the parent of a page. It belongs to a space, but will only show in the Blog category on the sidebar.

Could you try [Rebuilding the Ancestor Table](https://confluence.atlassian.com/conf510/rebuilding-the-ancestor-table-829078172.html) to rule out any weird permissions issues? You'll want to make a backup and run this during a maintenance period.

Regards,

Shannon
Add confluence page to JIRA project
Asked by Madan Dumpala:

How to add pages to JIRA project ?

JIRA project --\> Pages should show me the page which is related to my project.

I do not want all space to appear. Currently it allows only the space to be linked into Project in JIRA.


Answers:
author: Nisha Hajamohideen
body: Could you please more specific on your use case?

Do you want the page link to appear on the Jira ticket?

Or would you like a page in confluence with a ticket details of your project?
Problem With colfluence Server Tomcat as Service
Asked by Kreissparkasse Garmisch-Partenkirchen:

Dear Sir or Madam,

We have Confluence with 10 users in use. It is installed on a Windows Server 2012 R2. Unfortunately, I do not get the Tomcat to run as a Service and it has to be started manually on a daily base. This also means that the performance is rather modest.

Confluence runs with the database on our SQL Server.

When I try to install the service following error message occures -\> D: \\ Sources \\ Confluence \\ Confluence \\ bin\> service.bat install TOMCAT_CONFLUENCE The JAVA_HOME environment variable is not defined correctly This environment variable is needed to run this program NB: JAVA_HOME should be JDK not a JRE.

I am sure that i have correctly configured the environment variable% JAVA_HOME%. Espacially this works on my 2 other Tomcat 7 instances without any interrupts.

Discription of the Java_Home variable:

C: \\ Program Files \\ Java \\ jre1.8.0_152se

Discription of the JRE variable:

C: \\ Program Files \\ Java \\ jre1.8.0_152se

For any Supporttasks it is possible to establish a Teamviewer session, if needed.

I'm available inhouse today and next week from 23.03.2018.

You can call me under: +49 (0) 8821/707 -2213 or by mail [andreas.maurer@sparkasse-garmisch.de](mailto:andreas.maurer@sparkasse-garmisch.de).

Thank you for your support.

Best regards

Andreas Maurer

Kreissparkasse Garmsich-Partenkirchen


Answers:
author: Reinhard Piltz
body: Here is the link to the description of Atlassian.

<https://confluence.atlassian.com/doc/start-confluence-automatically-on-windows-as-a-service-172071.html>

It is important that after creating the service, the path to the JRE is entered correctly.

The command to start the dialog is:

![Start_Java_Dialog.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/17090i682E998176328C5F/image-size/large?v=v2&px=999 "Start_Java_Dialog.jpg")

New command is tomcat8w and instead //ES//Confluence //ES// the name of your service![Java_Engine_Config.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/17087i7CD9EA7AB16E96DD/image-size/large?v=v2&px=999 "Java_Engine_Config.jpg")

If the default jre of the confluence is to be used, enter the exact path.

Java Virtual Machine  
Java Classpath
Confluence Roadmap Planner Macro - Future Updates?
Asked by William Frank:

Are there any plans to keep improving this? Specifically the only have "Months" and "Weeks" for the "View By" is too limiting for us. Having "Quarters" and "Years" would be a big bonus tho a custom option would be even better.


Answers:
author: Daniel Eads {unmonitored account}
body: Hi William,

Voting on [CONFSERVER-37173](https://jira.atlassian.com/browse/CONFSERVER-37173) is going to be your best bet. There's not currently enough interest on the feature to trigger a response from a Product Manager. But given enough votes, a product manager will respond on the issue.

Cheers,  
Daniel
Can you bulk delete pages? (pages that don't share the same parent)
Asked by Peta Edmonds:

I want to delete hundreds of old pages but it looks as though you can only bulk delete parent pages with their child pages. Is there a way of deleting pages regardless of them sharing the same parent page?


Answers:
author: Stephen Deutsch
body: If using Confluence Cloud, then [Bulk Action Tools](https://marketplace.atlassian.com/plugins/bulk-action-tools/cloud/overview) can do this as well.

comments: author: Peta Edmonds
body: Thanks Stephen, unfortunately we use the Server so this option is not available for us.


author: Craig Castle-Mead
body: You could also look at confluence's API or Bob swift's CLI (by appfire) to do this.

CCM

comments: author: Peta Edmonds
body: Thanks Craig, will look into it.


author: Shawn Masters
body: Your gonna need something like Adaptivist ScriptRunner to do this.

comments: author: Peta Edmonds
body: Thanks Shawn, I'll have our tech team look into it.


author: Peta Edmonds
body: Hi Shawn, I've followed this up with our tech team and it looks like we have it coming in our upgraded version.

We currently use Confluence for our intranet. Do you know how to run a bulk delete with the solution you suggested?

I'm not a systems specialist, just a confluence user.


Tags: bulk-edit

delete
Can you bulk delete pages? (pages that don't share the same parent)
Asked by Peta Edmonds:

I want to delete hundreds of old pages but it looks as though you can only bulk delete parent pages with their child pages. Is there a way of deleting pages regardless of them sharing the same parent page?


Answers:
author: Patrick Cartier [Candylio]
body: My first suggestion would be to configure a WebDav client for Confluence: <https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

If you don't want to do this you can move all the pages (sometimes you can move multiple pages at once) to a new space then delete the space.


author: Mike
body: Create a temporary space, and move all the pages into that space. Then delete the space.


Tags: bulk-edit

delete
write Korean letters (hangul) in the table, The first letter separates consonant and vowel.
Asked by ???:

Hello. I am a Korean confluence user.  
There is an error in writing Korean on the wiki.

If you write Korean letters (hangul) in the table  
The first letter separates consonant and vowel.

ex) ? ? ??

![20180314_162224.png](https://community.atlassian.com/t5/image/serverpage/image-id/17073iBAA900F14A83F837/image-size/large?v=v2&px=999 "20180314_162224.png")

This error has occurred about 4 \~ 5 days ago.  
Other people who use wikis in our company are experiencing the same error.  
please check.  
Thank you.


Answers:
author: Paulo F_
body: Hello,

It seems to be working well on the latest [Google Chrome Beta](https://www.google.com.au/chrome/browser/beta.htm) build. I would suggest using that as a workaround for the time being until the fix makes it to Google Chrome Stable.

Thanks,  
Paulo


author: ???
body: To others who are having the same problem\~

This is an error that occurs in Chrome version 65.

The next Chrome version update will fix it. (29/5/18 release)

comments: author: Lee Shin Woo
body: HI

I use Chrome version 66.

The same issue occurs.

I am using Atlassian Confluence version 6.4.1.

Is there any other solution?


author: Jongtaek Choi
body: Thank you.

I had the same problem.


author: seo JJ (jamiejamie)
body: Thanks for your information.

Whole of my team had the same issue and it was quite frustrating.

Hope that things get fine soon


author: Stephen Deutsch
body: Hi Soyeon,

Could you please let us know which type of Confluence you are using, either Server or Cloud, and if it is Server, which version (at the bottom of the screen, Powered by Atlassian Confluence X.X.X)?

comments: author: ???
body: hi :)

I am using Atlassian Confluence version 6.0.7.


author: Stephen Deutsch
body: I couldn't reproduce the error on our Confluence 6.3.4.

Did some change occur within the last 4-5 days that might have affected the issue?

I couldn't find anything in the public bug tracker about this issue.

Therefore, this looks like something that the Atlassian support team should be able to help you resolve. Could I ask you to create a support request on [http://support.atlassian.com](http://support.atlassian.com/). Once you've done this a member of the team will be in touch to help you sort out the problems that you're seeing with the Korean character set.


author: ???
body: Are 6.0.7 and 6.3.4 the same version?  
There were no changes that affected the issue.  
However, this issue only appears to occur in the Chrome browser.  
(No errors in Explorer and Edge browser)  
My Chrome browser version is current.  
(65.0.3325.162 official build / 64 bit)


Tags: error

language-kr

wiki
How do I get columns to be side by side when exporting to pdf
Asked by Aaron Detwiler:

I have pages in confluence that utilize the 'Column' macro within an 'Excerpt' macro. This allows us to display excerpts of pages into various other wiki pages throughout our instance. However, when I try to export the confluence pages that host the 'Column' macros, these print on top of each other instead of side by side as they should appear.

Does anyone have an idea of how to correct this? I assumed that it was a pdf style sheet issue, but I'm not so sure anymore. Any tips would be appreciated.

Currently running Confluence Server 6.7.1


Answers:
author: kennyngkk
body: Hi Aaron,

I have done some testing on my instance and it looks like even without Except Macro. Columns are not showing side by side.

I created a feature request at the link below that address this issue in particular.

* <https://jira.atlassian.com/browse/CONFSERVER-55338>

Please vote, watch and comment on it to ensure that the developers are aware of the interest of this feature request.

I have inserted a workaround on the feature request. Have a look and let me know if you require more information
Is it possible to control when a JIRA filter syncs in Confluence?
Asked by Andrew Chadwell:

Is it possible to control when a JIRA filter syncs in Confluence? I have a user that wants the snapshot of her release report in Confluence, but doesn't want it refreshed sync anytime there after. I'm thinking this is not possible, but wondered if anyone knew?

Thanks,

Andrew


Answers:
author: AnnWorley
body: The Jira Issues macro refresh settings are not configurable. One workaround off the top of my head would be for the user to take a screen shot of the page when it's in the desired state, then embed the screen shot image so it displays statically in a page.

comments: author: Andrew Chadwell
body: That is a good thought! thank you.
Page Last Modified
Asked by ruth.gaudreau:

How do I remove or delete the Last Modified section under the title in a Page?

I do not see it to remove it when I edit the page.


Answers:
author: Fabienne Gerhard
body: Hi [@ruth.gaudreau](/t5/user/viewprofilepage/user-id/1196487)

if you're using Server version you can use the addon Hide Elements   
<https://marketplace.atlassian.com/plugins/de.scandio.confluence.plugins.hideelements-macro/server/overview>

You can remove as good as everything for a page.

We created a global blueprint with this addon an hide meta-information and comment section for overview pages.


author: Kian Stack Mumo Systems
body: Hey Ruth,   

I don't know if you are using Server or Cloud. Atlassian actually has a knowledge base about this for Server. Keep in mind, if you make the changes (which require modification of the system files) you will need to perform those customizations again on each upgrade.   

<https://confluence.atlassian.com/confkb/how-to-remove-or-hide-the-last-updated-and-created-by-text-on-a-confluence-page-181536273.html>  

Another option might be found underneath this answer:

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-delete-the-quot-created-by-and-last-modified-by-quot/qaq-p/312337>
How to reduce Confluence Disk Write IO?
Asked by DanielYK:

We use Confluence on a on-premise server with a SSD.

I notice high disk write activity also when confluence is not used.

Is there a way to reduce the disk writes to expand the lifetime of the SSD?

E.g. disable unnecessary jobs, logs or something else?


Answers:
author: AnnWorley
body: Hi Daniel,

Confluence uses the file system for the plugin cache, content index and logging as well as to store attachments and configuration files. I am not aware of any superfluous scheduled jobs that write to disk.

It is possible to reduce the logging but it isn't recommended and probably wouldn't extend the life of your SSD measurably: [Working with Confluence Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)

Are you seeing any performance or functionality of Confluence impacted by the disk writes or is the SSD life your main concern?

Thanks,

Ann


author: DanielYK
body: Hi Ann,

the performance is great. The concerns are only regarding the SSD life...

I don't think the IO comes from logging. The log files are not very large and are not updated continuously.

I use PostgreSQL as database and PostgreSQL is also continuously writing to the SSD...

Do you have any other tips to optimize Confluence for SSD usage?

Thanks,

Daniel

comments: author: AnnWorley
body: Glad to hear the performance is not a problem.

I do not have any tips to minimize disk writes from Confluence. I wish I could be of more help. One good thing about the Community is there are folks with a lot of diverse experience perusing the forum, so perhaps someone else will pipe up.
Can I Migrate 'Confluence' to my own Cloud Servers?
Asked by Ankit Vaghela:

I have read on this website that we can perform Migration from Server to 'Confluence Cloud'. I needed to know if I can do migration to my own Cloud Servers or not.


Answers:
author: Nic Brough -Adaptavist-
body: Confluence-server and Confluence-cloud are two different products.

You can run Confluence-server on any machine (that meets the requirements for running it) you want to. Whether that server is in your house, in your office under a desk, in your data centre, in someone else's data centre or in "the Cloud" (Which can be oversimplified to "someone else's computer" because while it **is** technically running on a computer in a data centre, despite the protestations of those who run that joke down, there's usually a lot more going on in the software than just a computer running your stuff)

Confluence Cloud is NOT something you can download and run on "your" own servers. It is a hosted service run by Atlassian for you.

So, the answer is "yes and no". You can take your server instances and move them into "the Cloud" of any form, as long as it can run Confluence. But it remains "Confluence Server". If you want to use "Confluence Cloud", you will buy a subscription from Atlassian, and migrate your data to their systems.