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Answers:
author: Trudy Claspill
body: ????? [@???](/t5/user/viewprofilepage/user-id/5548966) ,

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---

Hello,

Welcome to the Atlassian community.

What type of project are you using? Get that information from the Type column on the View All Projects page under the Projects menu.

The issues displayed on a board are selecting using an issue filter. Depending on the type of project you are using, that filter may be customized. If it is, then that could be the reason an issue created by the user is not appearing on the board.
> After adding a user, you cannot check the issues added by the newly added user on the board.
>
> When I add a user to a project, the new user does not appear on the board.
>
> Also, when an added user creates an issue, it cannot be confirmed on the board. Why is that so?

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author: Trudy Claspill
body: ???? ??? ??? ? ? ?? ?????? ?? ?? ??????, ???? ?????? ????? ??????? ??????. ?? ??? ??? ?? ???? ??? ????? ??? ??? ??? ??? ????? ????? ???? ????. ? ?? ?????? ?? ?? ?????? ?? ?? ??? ??? ? ????. ???? ?? ??? ?? ???? ?? ????? ??? ? ????.

![Screenshot 2024-07-23 at 12.19.00?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/337213iB463A05A65C49119/image-size/large?v=v2&px=999 "Screenshot 2024-07-23 at 12.19.00?AM.png")

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![Screenshot 2024-07-23 at 12.21.15?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/337217iC0D0D1C87D667B33/image-dimensions/307x217?v=v2 "Screenshot 2024-07-23 at 12.21.15?AM.png")

---

When I was asking about the type of the project, I was referrring to whether it is a Team Managed project or a Company Managed project, and whether it is a Business project or Software project. Your response that you have seen the problem in both a Kanban board and a Scrum board tells me that it is probably a Software project. It would still be helpful to know if it is a Team Managed project or a Company Managed project. The project Type information can be found on the View All Projects page.

To place an issue in the Active Sprint in a Scrum board or into the Board view of a Kanban board, rather than in the Backlog, try the following:

From the board view, use the Create Issue option that shows at the bottom of the column(s). This appears when you hover your mouse at the bottom of the column below the last card in the column.

> We are currently using a Kanban board (the same problem appears with a Scrum board).
>
> There are no filters set.
>
> This problem occurs when you create an issue by clicking the 'Create' button on the board.
>
> I confirmed that it is automatically moved to the backlog. Why is it automatically moved to the backlog? I would like to know how to immediately upload an issue to the board.


Tags: cloud

jira-cloud

jira-software