youngmon/atlassian-qna huggingface dataset:
Why does confluence page screen flickers in edit mode in Google Chrome?
Asked by Aishwarya Singh:

Hi,

When I edit my confluence page in Google Chrome, the screen flickers. While when I use IE, I do not face the problem. Can anyone please guide me how the problem can be solved in Google Chrome?


Answers:
author: Andrew
body: Hi [@Aishwarya Singh](/t5/user/viewprofilepage/user-id/1487139) ,

Could You please check that chrome is last version? Maybe something bad addon? Try make the same in incognito mode.

B.R.

comments: author: Aishwarya Singh
body: Yes my Google Chrome is up to date. I have also disabled all the extensions and tried, but the problem persists. Incognito mode also does not solve the problem.


author: Andrew
body: This problem only in Your chrome or other users also have problem? If other users also have problem ask administrator check conf, maybe they inject some javascript.

B.R.


author: Aishwarya Singh
body: Yes my colleague also faces the same issue. Let me ask my admin for the injection of javascript in conf.


author: Braxton Beyer
body: I have the same issue in Chrome only. I have tried in incognito mode with no luck. It does not happen in Safari


author: Anton Tokarev
body: Same problem with flickering elements in edit mode in Google Chrome.


author: Harry Klein
body: Problem solved - if you have headers in tables, go to header options and uncheck "header row"

<https://community.atlassian.com/t5/Confluence-Cloud-questions/Flickering-issue/qaq-p/1441603>


author: Harry Klein
body: Same issue in Chrome and incognito. This is a 2+ year old issue?


Tags: confluence-server

server
Why does the conflunce source editor just show the first 21 lines in the editor window?
Asked by A:

We have been using the source editor for a long time and are very satisfied with it. However sinc a short time the editor window no longer displays the entire source code, but only the first 21 lines. The rest of the code is "invisible". Does anyone know this effect?

Incidentally, the problem seems to be browser-independent: it occurs both in Firefox, as well as Chrome and Edge on (everything and WINDOWS 10 and the latest version of the browser). We use Source Editor version 2.0.0 on CONFLUENCE Server 6.15.2 which is running on CentOS.


Answers:
author: Igor M.
body: Hello,

Please confirm if you have **Adaptavist Script Runner for Confluence** installed by any chance as this has shown to interfere with source editor as discussed in [this question](https://community.atlassian.com/t5/Confluence-questions/Source-Code-Editor-view-limited-to-21-rows/qaq-p/1102387)

There is also a workaround in that question that might help.

Regards,

Igor


Tags: addon-com.atlassian.confluence.plugins.editor
How to Baseline Confluence content in Confluence Cloud?
Asked by Nivedita:

Would like to track changes and provide baseline to my documents in Confluence Cloud.


Answers:
author: Shannon S
body: Hello Nivedita,

Happy to help with this.

From my understanding, you need to track changes made in your attachments in Confluence Cloud, and not just on the pages themselves. Is this correct?

We have a feature request for this, and it's in the plan to include in an upcoming roadmap according to the developers:

* [CONFCLOUD-13943](https://jira.atlassian.com/browse/CONFCLOUD-13943) *Track attachment history in a similar way to page history*

There's also a server version for this as well, ([CONFSERVER-13943](https://jira.atlassian.com/browse/CONFSERVER-13943)).

As for your baseline, can you let me know exactly what you mean by that? What do you need to show?

Regards,

Shannon

comments: author: amiram.fuerst
body: We are using Baseline for Confluence plugin in Confluence server. Why is there no such plugin for cloud?


author: Emre Toptanc? _OBSS_
body: Hello [@amiram.fuerst](/t5/user/viewprofilepage/user-id/2997508) ,

I am working as App Dev Team Lead at OBSS. We are the makers of Baselines for Confluence app.

Let me leave a note here for you and for those who come by this thread in the future. We have plans to build a cloud version. The timeline is not set yet but I can say that it largely depends on customer demand.

Anyone interested in a cloud version of "Baselines for Confluence" can contact us by sending an e-mail to plugin@obss.com.tr so we can have better insight into customer demand. Hopefully this can speed things up.

Thanks.


author: Shannon S
body: Thank you for following up on that, [@Emre Toptanc? _OBSS_](/t5/user/viewprofilepage/user-id/527548)!

[@amiram.fuerst](/t5/user/viewprofilepage/user-id/2997508), Let us know if you have any trouble getting in touch with OBSS via the address that Emre shared.

Take care,

Shannon


author: Timothy Hamp
body: Hi, I'm currently looking for a way to do baselines for our Confluence project. Can someone help me here?

Regs, Timothy


Tags: atlassian-marketplace

baseline

confluence-cloud
Confluence had problems starting up
Asked by mduduzi ndlanzi:

Confluence had problems starting up. when i make changes to confluence.cfg.xml with updated information, confluence fails to start. {#toc-hId--1409732622}
----------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Nic Brough -Adaptavist-
body: It sounds like your edits to confluence.cfg.xml are incorrect and it can't read the file.

You'll need to look at the errors in the logs to see what the problem is

comments: author: mduduzi ndlanzi
body: i have copied the database from the old confluence to the new one and everything should be the same the only difference is the version on confluence, server and ip.


author: Nic Brough -Adaptavist-
body: You only said you were editing the confluence.cfg.xml in your question, so we had nowhere else to look, we have to assume you're getting that file wrong.

Now it seems you are trying to do an upgrade and migration without doing the upgrade properly.

You should split that into two parts. Move the **same** version of Confluence on to the new server and then upgrade it. Or upgrade first and then move.


author: mduduzi ndlanzi
body: i will try option 1 first to move the same version. and then upgrade it.
Is it possible to make a link in Customer portal Service Desk to a specific article in Confluence?
Asked by Geir Simensen:

We are testing out if we can use Confluence articles as an information page for customers (1 page per customer groups). This is for sharing e.g. updates on a customer project, meeting notes, a log etc. We are testing out to make a link to the article in the Jira Service desk service portal in the "Announcement" field.

This works fine, but the problem is that the customer will then open confluence and get access to the the Confluence navigation and be able to see the "people" directory with all other customers from other companies. It will also require that we give all customer a confluence license, so this may not be the best choice.

Will it be possible to insert a link to an article in Confluence in Jira Service desk so that the article pops up the Jira Service desk service portal? I am then referring to how a confluence article pops up in jira service desk service portal when a customer click on suggested article.

If this is possible, then the customer would not need to open confluence at all which would have been perfect.

Anyone have a suggestion how this can be solved?


Answers:
author: That Guy
body: After same solution...Confluence with JIRA issues plug is good, however when extracting to PDF, so we can email the customer a summary of their service desk tickets, hyperlinks go to our internal JIRA url and not the configured portal URL (so useless for customers).

comments: author: darleneashleigh.jeter
body: Thanks as I found the same issue when I attempted this solution.


author: Ang?lica Luz
body: Hi Geir,

Thank you for reaching out to Community and thank you for all the details.

It's possible to add a direct link to an article that will open in the portal and not in Confluence. This link is already ready and you just need to copy. Please, go to the Service Desk project and click on Knowledgebase.

![Screenshot 2019-09-19_15-29-34-463.png](https://community.atlassian.com/t5/image/serverpage/image-id/66832i88CB436444E9D282/image-dimensions/221x420?v=v2 "Screenshot 2019-09-19_15-29-34-463.png")

On the next page, you can click on All articles and select the desired article. On the right side, you will see the option to copy the sharable link and this link you can add on the announcement for customers.

![Screenshot 2019-09-19_15-31-33-118.png](https://community.atlassian.com/t5/image/serverpage/image-id/66833iBB03C8D0288FDDE1/image-dimensions/573x148?v=v2 "Screenshot 2019-09-19_15-31-33-118.png")

Please, give it a try and let us know how it goes.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud

jira-service-desk
Not able to copy comments in confluence
Asked by Gaurav Arora _Wipro Id_:

Duplicate question.


Answers:
author: Gaurav Arora _Wipro Id_
body: [@SarahA](/t5/user/viewprofilepage/user-id/781535)

Could you please help me out here?

comments: author: Gaurav Arora _Wipro Id_
body: This is a duplicate question. I have received an answer to the original one.
Cloud Migration Assistant not compatible with SQL Server back-end database?
Asked by logicbox-corp:

I just upgraded to Confluence Server version 5.10 so we could migrate to the cloud.

However, we are using SQL Server as our database back-end and it won't work as it looks like the migration assistant is trying to create a BOOLEAN data type in a migration table in SQL Server, which is not supported:

<br />

caused by: liquibase.exception.LockException: liquibase.exception.DatabaseException: Column, parameter, or variable #2: Cannot find data type BOOLEAN. \[Failed SQL: CREATE TABLE MIG_DB_CHANGELOG_LOCK (ID INT NOT NULL, LOCKED BOOLEAN NOT NULL, LOCKGRANTED datetime, LOCKEDBY VARCHAR(255), CONSTRAINT PK_MIG_DB_CHANGELOG_LOCK PRIMARY KEY (ID))\]

I saw a tech reply in a Cloud Migration Assistant review thread that they no longer XML importing and have to use the Migration Assistant?

Do I have to install a stand-alone Confluence installation or one using myssql or other database, restore to that from my XML backup THEN use the migration assistant to move to the cloud?

Thanks to anyone with info!


Answers:
author: Stephen Sifers
body: Hello,

Thanks for reporting your issue with the migration assistance and include the log output as well. We'd like to understand a bit more around why this is occurring and with that said, could you please tell us the MS SQL version along with patch level you're currently running?

I ask this because Confluence 5.10 only supports MS SQL 2012 and 2014, so an older MS SQL instance may be causing an issue with this (along with the database compatibility level being below 2012 or 2014). More about the support platforms of Confluence 5.10 may be found at [Supported Platforms](https://confluence.atlassian.com/conf510/supported-platforms-829078376.html).

If you're able to change the compatibility level of your database, then please review [View or Change the Compatibility Level of a Database](https://docs.microsoft.com/en-us/sql/relational-databases/databases/view-or-change-the-compatibility-level-of-a-database?view=sql-server-2017)

As far as your workaround to pre migrate to MySQL then use the migration assistant, this should work. We would ask you to ensure all of your attachments and recent edits are in place before migrating to ensure there was no loss of data during the pre-migration steps.

Regards,  
Stephen Sifers

comments: author: Jeremy Goemaat
body: This database is "Microsoft SQL Server 2008 R2 (SP3) - 10.50.6220.0 (X64) Mar 19 2015 12:32:14 Copyright (c) Microsoft Corporation Standard Edition (64-bit) on Windows NT 6.1 \<X64\> (Build 7601: Service Pack 1) (Hypervisor)".

I will upgrade the database to 2014 in the next day or two to give it a try, but from my research NO VERSIONS of SQL SERVER support the BOOLEAN data type, so that same SQL statement is going to fail, correct?


Tags: confluence-server

server
Don't receive email notifications
Asked by Paul Roige-Perez:

I don't receive any email notifications when I'm tagged, even though all my email notification and follow checkboxes are checked.

Any other hidden checkbox that needs to be checked too?

Others do receive notifications when I tag them though, it's personal :)

Thanks

Paul


Answers:
author: Vero Rivas
body: Hi [@Paul Roige-Perez](/t5/user/viewprofilepage/user-id/3559492)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/email-notifications-145162.html>

Cheers


Tags: confluence-server

server
Import Failed. Entities file missing? But it's NOT!
Asked by Marco Mullner:

So it's apparently missing, but it's there. But it's THERE! What to do???

![screenshot.png](/t5/image/serverpage/image-id/66267iA4B1895419AE5DB5/image-size/large?v=v2&px=999 "screenshot.png")


Answers:
author: Shannon S
body: Hello Marco,

Thank you for contacting us about this.

Can you let me know your Confluence Server version as well as the version where the export came from? This is a full site export, and not a space export, correct?

Secondly, can you confirm that the original XML export has not been altered?

Regards,

Shannon

comments: author: Shannon S
body: Hello [@Marco Mullner](/t5/user/viewprofilepage/user-id/678102),

My answer has been accepted, but it's not clear if that helped you to resolve your issue. Could you let me know if the issue is resolved, and what the problem was?

Regards,

Shannon


Tags: confluence-server

server
Cancel one productq
Asked by Bart van der Geest:

I have a subscription to Jira and Confluence. How do I cancel just Confluence?

This help text doesn't seem applicable: <https://confluence.atlassian.com/cloud/cancel-your-site-subscription-873871347.html>, because it refers to cancellation per product, where I only see the possibility to cancel all products at once.


Answers:
author: Stephen Sifers
body: Hello Bart,

Thanks for reaching out on how to cancel just a single product from your subscription. Information around canceling a product or subscription may be found at the following:

* [Atlassian Cloud: Cancel my subscription](https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/atlassian-cloud-cancel-my-subscription)
* [Atlassian Cloud Licensing \| How do I cancel my Atlassian Cloud subscription?](https://www.atlassian.com/licensing/cloud?_ga=2.140656182.507733978.1568638577-1581346095.1546457917#cancellations&refunds-4)
* [How to cancel the subscription of just confluence?](https://community.atlassian.com/t5/Jira-questions/How-to-cancel-the-subscription-of-just-confluence/qaq-p/1036097)

I hope this information proves helpful and you're able to make the subscription changes you need.

Regards,  
Stephen Sifers


Tags: cloud
Has anyone worked with the Mugshot Gallery macro?
Asked by d gittens:

How exactly does this macro work? Does it work in conjunction with another macro? I'm not seeing how you add team member pics that would display on the page. And how does the Group name get validated? Thanks for any help you can offer!

BTW, we're using Confluence Cloud.

Thanks,

D.


Answers:
author: d gittens
body: I found this article which is very informative about groups and now I know what I need to do in regards to the mugshot gallery macro: <https://confluence.atlassian.com/conf613/confluence-groups-964961065.html>. I'll create a special group for those users that belong to our space and that should display in the macro.
No table formatting tools in cloud editor?
Asked by Marco Bohmbach:

Hi, according to this [article](https://confluence.atlassian.com/confcloud/add-formatting-to-your-page-724764836.html) there are many options in a second column, when you click into a table. In our cloud version we don't habe these options. Do I have to activate it somehow or can i troubleshoot it somehow?


Answers:
author: DPKJ
body: [@Marco Bohmbach](/t5/user/viewprofilepage/user-id/1251200)You don't activate there options. They are always enabled, and appear differently depending upon your editing experience,

**Old Experience**

![Screenshot 2019-09-15 at 12.37.03 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/66265i92A51CB89FA5FF6B/image-dimensions/333x162?v=v2 "Screenshot 2019-09-15 at 12.37.03 AM.png")

**New Experience**

**![Screenshot 2019-09-15 at 12.37.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/66266i04361F74C720AC99/image-dimensions/528x262?v=v2 "Screenshot 2019-09-15 at 12.37.53 AM.png")**

comments: author: Marco Bohmbach
body: Hi [@DPKJ](/t5/user/viewprofilepage/user-id/690016) ,

i have the new experience but does that mean, the new experience has less features? I see no option to make it not responsive.

thanks in advance

Marco


author: DPKJ
body: [@Marco Bohmbach](/t5/user/viewprofilepage/user-id/1251200) Yes new experience has lesser features as of now, Atlassian is working on it. The main goal of new experience is to simplify user experience.


author: Peter Kindzierski
body: But presenting the new editor without the basic table manipulation options, like row/column-cut \& paste is a very poor offering. Don't you think?  

Now I've switched to the new editor, I can't manipulate my tables anymore in a very common way...

If I had known that, I would never had switched...


author: Rodrigo Ritter
body: We're also having issues with the responsive tables and would like to make them fixed width.


Tags: cloud

confluence-cloud

edit
Admin can not edit confluence page
Asked by Kendrick Brown:

I can not edit confluence pages as an Admin in Confluence. I have cleared my cache. The only solution that works about 1/5 times and only for a single view and edit, is to log out and back in.


Answers:
author: Davin Studer
body: Can you explain further what happens when you are not able to edit. Do you see any error messages, does the edit button not do anything when you click it, do you get a blank screen when you click the button, do you even see the button?

comments: author: Kendrick Brown
body: Not sure what else to say, page restrictions are wide open and again, I'm the Admin. I see no error message, the edit icon (pencil) is not displayed,   
Its odd that when I log in \& out four times I'm usually (but it is inconsistent) able to edit, but again, only for one page, and I only get one publish before it reverts to a view-only type view.


author: JP _AC Bielefeld Leader_
body: Hi,

being an admin doesn't mean you're allowed to do everything with a page.

What you can do, is giving you access \& all permissions to pages.

Anyway, are we talking about Confluence Cloud or Server?

Did you check the space permissions? Did you try different browsers?

Best

JP


author: Muhammad Ramzan_Atlassian Certified Master_
body: Please check the page restrictions

comments: author: Kendrick Brown
body: Page restrictions are wide open, and again, I'm the admin.
Unable to add a page from page tree
Asked by Fran Cross:

I'm trying to utilize the new feature of adding a new page directly from a page tree name, however when I (or anyone in my organization) hovers over a page name, the + to add a new page doesn't display. Is this something that needs to be "turned on"?

Example from Atlassian:

![add page from page tree.PNG](/t5/image/serverpage/image-id/66232iBB919E12B896C119/image-size/large?v=v2&px=999 "add page from page tree.PNG")![unable to add page from page tree.PNG](/t5/image/serverpage/image-id/66233i71C88FFCD322768D/image-size/large?v=v2&px=999 "unable to add page from page tree.PNG")Thanks!

<https://community.atlassian.com/t5/Confluence-discussions/Create-child-pages-directly-from-within-the-page-tree/td-p/1131709?lightbox-message-images-1131709=60569i6D9B7F79CA5C7629>


Answers:
author: Inactive Stephen
body: Hi [@Fran Cross](/t5/user/viewprofilepage/user-id/2295875)

Make sure you hover over it for a few seconds - it took my instance a few seconds to kick in.

If it doesn't though - it might not have updated for your instance yet. Atlassian are still rolling this out - see [this comment](https://community.atlassian.com/t5/Confluence-discussions/Create-child-pages-directly-from-within-the-page-tree/td-p/1131709#M5771) from 7 hours ago from Avinoam (Atlassian Team) mentioning it's still being released :)

Ste

comments: author: Fran Cross
body: Thanks so much for the information, Ste! I tried the longer hover to no avail. :) I appreciate the link to the comment! I'll let my team know that it should be rolled out soon. Looking forward to this feature.

Fran


Tags: cloud

confluence-cloud
Link to anchor does not work when the page is not loaded
Asked by Pierre Durand:

did you know that a link with an anchor does not work when the page is not loaded ?

The macro table of contents as a workaround does not work either

see this example : <https://constructbuy.atlassian.net/wiki/spaces/CTOKB/pages/109838627/Tips+to+get+you+started#Taskbar>


Answers:
author: Pierre Durand
body: .


Tags: cloud

confluence-cloud
Bad request on attempt to update Wiki page
Asked by Guennadi Filkov:

Using C#

{

// Get content by page ID  
PageContent pageContent = await GetContentAsync(url);

// pageContent: {Body: null, Id: "900334136", Title: "GF Test page", Type: "page", Version: {Number: 5}}

// new version  
Version ver = pageContent.Version;  
ver.Number += 1;

// Extract body  
pageContent = await GetContentAsync(url + "?expand=body.storage");

// Updating just title  
pageContent.Version = ver;  
pageContent.Title = pageContent.Title + "QQQ";

// pageContent: {Body: {Storage: {Representation: "storage", Value "\<p\>some text\</p\>"}, Id: "900334136", Title: "GF Test pageQQQ", Type: "page", Version: {Number: 6}}

PageContent newContent = await UpdateProductAsync(url, pageContent);

// - fails with 400, "Bad request"

}

static async Task\<PageContent\> UpdateContentAsync(string path, PageContent content)  
{  
HttpResponseMessage response = await client.PutAsJsonAsync(path, content);  
response.EnsureSuccessStatusCode();

// Deserialize the updated content from the response body.  
content = await response.Content.ReadAsAsync\<PageContent\>();  
return content;  
}

Any ideas why it does not work?  
Thanks


Answers:
author: Shannon S
body: [@Guennadi Filkov](/t5/user/viewprofilepage/user-id/3125963),

Thank you for contacting us regarding this.

Could you help us understand what this is for exactly? I see you want to update pages in Confluence using API; is this for an add-on?

You might have better luck in our [Atlassian Developer Community](https://community.developer.atlassian.com/). That community is geared towards developers working with Confluence, creating add-ons, and custom modifications. You might find that the group there has some idea about how to correct this issue.

Regards,

Shannon

comments: author: Guennadi Filkov
body: Hi Shannon,  
This is about automated updating of the Wiki page with current data.  
I will try my luck in Dev Community.  
Thank you.


author: Shannon S
body: Thank you for confirming, [@Guennadi Filkov](/t5/user/viewprofilepage/user-id/3125963). I hope you find the answer you're looking for!

Regards,

Shannon


Tags: atl-dev

developer