how to fix break on confluence web page
Asked by ErgoDev:

Hi all,

fresh installed on ubuntu crashes with

[![logo](http://localhost:8090/images/logo/confluence_48_white.png "Confluence")](http://localhost:8090/)System Error {#toc-hId--1384882089}
--------------------------------------------------------------------------------------------------------------------------------------------

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](http://localhost:8090/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://localhost:8090/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](http://localhost:8090/)

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.  
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId--694320615}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

#### Stack Trace:\[hide\] {#toc-hId--3759141}

```
com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)	at com.atlassian.confluence.setup.webwork.ConfluenceXWorkTransactionInterceptor.getTransactionManager(ConfluenceXWorkTransactionInterceptor.java:29)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at ccom.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:42)	at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)	... 211 more



can anyb. help here?        
```

### Referer URL {#toc-hId--14262245}

Unknown


Answers:
author: Shannon S
body: Hello [@ErgoDev](/t5/user/viewprofilepage/user-id/1677028),

Thank you for bringing this to us.

The Spring Application Context error is very common, and can be resolved with the following article:

* [Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html)

It can likely be a permissions error, but there are many other causes as well. Please review that article carefully, and let me know if you have any questions about any of that.

Regards,

Shannon


Tags: confluence-server

server