youngmon/atlassian-qna huggingface dataset:
Unable to log into Bitbucket via sourcetree with TLS 1.3
Asked by Marco Sonntag:

We're having troubles logging into Bitbucket on SourceTree with TLS 1.3. Is it possible to use TLS 1.3 or does it only work on 1.2.

Thanks,

Dean


Answers:
author: BiocoldProcess
body: Same here on Windows Server 2022 with TLS 1.3 enable by default...


Tags: authentication

tls
Why I cant push my new project and getting error: failed to push some refs to ..........etc error
Asked by Chethan V:

Hi I am new to source tree and trying to push my game to bitbucket using source tree. I created a local repository and connected that with my remote repository. But when I try to push it , I am getting the following errors:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream origin master:master  
Pushing to <https://bitbucket.org/chethanv_7/flappy-universe-7.git>  
Uploading LFS objects: 100% (300/300), 19 MB \| 356 KB/s, done.  
To <https://bitbucket.org/chethanv_7/flappy-universe-7.git>  
! \[rejected\] master -\> master (fetch first)  
error: failed to push some refs to '<https://bitbucket.org/chethanv_7/flappy-universe-7.git>'

hint: Updates were rejected because the remote contains work that you do  
hint: not have locally. This is usually caused by another repository pushing  
hint: to the same ref. You may want to first integrate the remote changes  
hint: (e.g., 'git pull ...') before pushing again.  
hint: See the 'Note about fast-forwards' in 'git push --help' for details.

You can find the screenshot of the error. How can I overcome this ![source tree error.png](https://community.atlassian.com/t5/image/serverpage/image-id/197969iBE136D9AA0064275/image-size/large?v=v2&px=999 "source tree error.png")


Answers:
author: Craig Nodwell
body: Hi [@Chethan V](/t5/user/viewprofilepage/user-id/4933497) welcome to the community.  
Your local repo and remote repo are out of sync.  
There are changes in the remote repo that are not in your local.  
You must get those remote changes into your local repo prior to pushing.  
Do a pull on the remote repo then redo your push.

comments: author: Chethan V
body: I tried to pull but got the following error [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516) ![2022-05-18.png](https://community.atlassian.com/t5/image/serverpage/image-id/197975iEFE443A47AC414D1/image-size/large?v=v2&px=999 "2022-05-18.png")
Why is the login window popping up over and over when I try to clone a repository?
Asked by Chris Cote:

Every time I try to clone my company's online repository, I am prompted with a pop-up window to log into Altassian. When I enter my credentials, the window closes and a new one opens, again asking me for my password. This goes on forever. Here is the process I am doing:

1. Open Sourcetree. I am currently logged into my Altassian account and I can see all of the repositories to which I have access.
2. Click on "Clone" for the repository that I want to clone.
3. This takes me to the normal clone page, where I can see the repo link and choose a folder to clone it into. Upon getting to this screen, a pop-up comes up prompting me to log into my account.
4. I enter the credentials for my account. The window closes, but then pops up again prompting me to log in. This will go on forever.

No matter what I do, any time I want to clone a repo, I am presented with this pop-up and it is never satisfied with my response. I have tried the following things

* I reset my password to make sure I didn't simply forget it. The new password works for logging into my account (for example on the website), but did not help with this issue.
* I deleted my account in Sourcetree Tools -\> Options -\> Authentication and re-added it in order to try resetting the authentication. Still I am getting the never ending pop up every time I try to clone.
* I created an app password to use for logging into the app. When I enter the app password, the same issue persists and the window just keeps popping up over and over.
* I have tried manually cloning the repo using the git clone command in Windows cmd prompt. Again, the login window pops up forever.

One thing to note is that I am only experiencing this on my work laptop. On my home desktop PC (I work a hybrid schedule), I have Sourcetree and was able to do all of the cloning I needed without any issues.

On my work laptop I have admin privilege, so I can install/uninstall software as needed, but I simply cannot get this to work.


Answers:
author: Andy Heinzer
body: Hi Chris,

Sorry to hear about this problem. But this sounds like sourcetree might be holding on to an older and now invalid credentials. As some other users have reported in threads such as <https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564>

It might be necessary to remove the passwd file from C:\\Users\\USERNAME\\AppData\\Local\\Atlassian\\SourceTree on Windows or \~/Library/Application Support/SourceTree on a Mac.

Uninstalling and reinstalling doesn't necessarily remove this particular file from your system.

I would expect that you do need to use an App Password now from Bitbucket as we have deprecated the use of just account passwords per <https://community.atlassian.com/t5/Bitbucket-articles/Announcement-Bitbucket-Cloud-account-password-usage-for-Git-over/ba-p/1948231>
?????????????????
Asked by kawboy442:

???????????????????????SourceTree???????????????????????????????????????????????????

![????????? 2022-05-13 132629.png](https://community.atlassian.com/t5/image/serverpage/image-id/197202i5D52529183C15912/image-size/large?v=v2&px=999 "????????? 2022-05-13 132629.png")

SourceTree??????????????????????????????????????????????????????????????

??????????????????????????????


Answers:
author: Rick Li
body: ????????????????????????  
????????????????????????  

[Log/History view blocks Loading forever](https://jira.atlassian.com/browse/SRCTREEWIN-5922)   

????????SourceTree??????????????????  
???????????


Tags: language-ja
Permission denied (publickey). Server refused to allocate pty.
Asked by Astroman:

When I try to push, it drops an error:  

```
git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v --tags --set-upstream origin main:main
Pushing to git@github.**/***.git
The server's host key is not cached. You have no guarantee
that the server is the computer you think it is.
The server's ssh-ed25519 key fingerprint is:
ssh-*** 255 SHA256:+***
If you trust this host, enter "y" to add the key to
```

<br />

I generated keys with a puttygen, added public to a bitbucket account and github, and SSH agent of cource, also loaded key to sourcetree SSH.  

When I runned next line, I got an error

```
putty>plink.exe bitbucket.org


```

**Access granted. Press Return to begin session.**   
**Server refused to allocate pty**   
**authenticated via ssh key.**

```
You can use git to connect to Bitbucket. Shell access is disabled

ssh -T git@bitbucket.org
Warning: Permanently added the RSA host key for IP address '***' to the list of known hosts.
git@bitbucket.org: Permission denied (publickey).

```

debug1: Authentications that can continue: publickey  
debug1: Next authentication method: publickey  
debug1: Offering public key: /c/Users/Astromanson/.ssh/id_rsa RSA \*\*\* agent  
debug1: Authentications that can continue: publickey  
debug1: Trying private key: /c/Users/\*\*\*/.ssh/id_dsa  
debug1: Trying private key: /c/Users/\*\*\*/.ssh/id_ecdsa  
debug1: Trying private key: /c/Users/\*\*\*/.ssh/id_ed25519  
debug1: Trying private key: /c/Users/\*\*\*/.ssh/id_xmss  
debug1: No more authentication methods to try.  
git@github.com: Permission denied (publickey).

```
 
```


Answers:
author: Astroman
body: Nothing helps. Leaving sourcetree.


author: Astroman
body: Fixed by recreating a project
Crashes when opening project
Asked by Richard Albrecht:

If I try to open a project it crashes.

Need workaround, need to check in code.

**Richard S Albrecht**

Director of Information Technology

[American Society of Plumbing Engineers](https://aspe.org/)

6400 Shafer Court, Suite 350 \| Rosemont, IL 60018

[Ralbrecht@aspe.org](mailto:Ralbrecht@aspe.org) \| Skype: Hawkcode \| Main: [(847) 296-0002](tel:(847)%20296-0002) \| Cell: [(872) 233-9409](tel:(872)%20233-9409)


Answers:
author: Marcus Campbell
body: Same for me and it has been for a while, despite reinstalling. Sometimes it will work and sometimes it will crash.

I don't know if it will work for others, but it seems like changing the Window Restoration setting to "Don't restore windows on startup" avoids the problem.

There must be something wrong with how it's trying to track window state.
Automating page creation in confluence and sharing the page in Teams channel
Asked by Aswanth Ravikumar:

We have a repetitive task, we create a new page under parent every Friday. The content of the page is same all the week. Then we share with our team members via Teams channel for them to update. I am planning to automate this weekly task. I need help to build this automation task. Is there any build in feature in Atlassian application do this? or should I depend on external automation tools?


Answers:
author: Hans Polder
body: Hi [@Aswanth Ravikumar](/t5/user/viewprofilepage/user-id/5558950) ,

If you have any upcoming plans for migrating to Jira/Confluence **Cloud**, you might want to hold off, as the ability to create a page in Confluence is there natively in Jira Automation ;-)

If you don't intend to move, I think your best bet would be to use the [Confluence APIs](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/) to create pages per your request. You should be able to accomplish that using the **web request** action where you'll be able to send calls to APIs.

Then, the 'send message in Teams channel' is a natively present action in Jira DC (at least in my test version 9.12)!

comments: author: Aswanth Ravikumar
body: [@Hans Polder](/t5/user/viewprofilepage/user-id/5506451) , thank you for your insights.


author: marlenefowler12
body: Thanks for help


Tags: confluence-data-center

data-center
Formatting Jira Field in Confluence Database
Asked by jason:

I am creating a database in confluence that will track specific Customer Service tickets.

One of the things I wanted to include in the database was the comments on jira tickets as we were copying customer responses into the comments. Unfortunately it looks like the jira issue field for comment doesn't populate anything

![Screenshot 2024-08-01 135846.png](/t5/image/serverpage/image-id/339570iB8BDBB9FA7FC2199/image-dimensions/392x246?v=v2 "Screenshot 2024-08-01 135846.png")

So instead I created a custom field that has a Smart Value automation based off this [doc](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/) so that every time there is a new comment it runs  

{{#issue.comments}}  
Comment by: {{author.displayName}} at: {{created.shortDateTime}}  
{{body}}  
{{/}}  

But when I actually run the script it makes it all the comments into one continuous line that is very hard to read. What can I do to format it to be more legible? For now I just added a line of equal signs to break up the text but I would like to use a more proper solution

![Screenshot 2024-08-01 141004.png](/t5/image/serverpage/image-id/339573i17588FD9FA0F7784/image-size/large?v=v2&px=999 "Screenshot 2024-08-01 141004.png")


Answers:
author: Brant Schroeder
body: [@jason](/t5/user/viewprofilepage/user-id/5558788) welcome to the Atlassian community

Here is an example of how to get the line break added <https://community.atlassian.com/t5/Jira-questions/Automation-how-to-add-a-new-line-into-smart-variable/qaq-p/2430570>


Tags: cloud

confluence-cloud

new-to-jira

smart-value
Confiform 404 error when trying to submit the form (user has read-only access to the page)
Asked by Andre T_:

User is receiving an error when trying to submit Confiform. (they have read-access to the page)

Error message:

Could not save content property ' pageid and page details'

404 Not found: "{"errors":\[{"status":404,"code":"Not_FOUND","title":"Not_Found","detail":null}\]}


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Andre T_](/t5/user/viewprofilepage/user-id/2002225)

Most probably you have selected Atlassian as storage type and the user needs to have edit permissions on the page - this is the API ConfiForms relies on <https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-content-properties/#api-pages-page-id-properties-post>

Alex

comments: author: Andre T_
body: Thanks [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) for your prompt response. Could you please answer my other question I posed a few days ago as well regarding EntryViewer Macro? :)


author: Alex Medved _ConfiForms_
body: Adding to my answer - that should also be enough if you add a ConfiForms app user as an editor to the page where the form is configured. This way ConfiForms could fallback to app user permissions when the actual user doe snot have edit rights on the page


Tags: addon-com.vertuna.confluence.plugins.confiforms

cloud

confiforms

confluence-cloud
Can you put an Expand into a Multi-Excerpt?
Asked by Susan Shultz:

I have a rather lengthy multi-excerpt and I would like it to be an expand so that only the header is visible by default and the user can expand it for the details if desired. But whenever I try to insert an expand into my multi-excerpt, it adds a new block beneath the multi-excerpt. Is it not possible to include an expand inside a multi-excerpt?

If not, any advice on achieving my goal of collapsed default content in a multi-excerpt?

Thanks!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: In the cloud you can't nest macros, so I suspect what you are seeing is normal.

My advice, as vague as it is, is to look to the marketplace and see if any of the formating addons will fit your needs.

comments: author: Susan Shultz
body: Thank you!


Tags: cloud

confluence-cloud
Update External gadget in confluence
Asked by Bhargavi Vasa:

I have used this below query to update external gadget in confluence.its reflecting in database but even after reindexing it's not reflecting on UI

update BODYCONTENT bc

set bc.body = replace(bc.body, '<http://test.com:8080>', '<http://newtest.com/jira>')

where contentid = like '123456'


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Bhargavi Vasa](/t5/user/viewprofilepage/user-id/5136196) Where are you running the query from?


Tags: confluence-data-center

data-center
Unable to create pages in a particular space
Asked by Mayo.Soremekun:

Hi, when I click on create under the intended space, confluence rather takes me to a blank new page in a specific space (different from the one I intended to create under). There seems to be no way to modify the space path I intend to create in


Answers:
author: Seon Shakespeare
body: Hi [@Mayo.Soremekun](/t5/user/viewprofilepage/user-id/5558573)

It sounds like this could be a permissions issue. Here's why that might be happening:

* **Each space in Confluence has its own settings for who can create pages.** It's possible that you don't have permission to create pages in the space you're trying to use, but you *do* have permission to view the space Confluence keeps taking you to.

* **To fix this, you'll need to talk to the person or people who manage permissions for that space.** They can check your access level and grant you the necessary permissions to create pages.

Hope this helps!


Tags: cloud
How do I add fields to Jira Card link displayed in Confluence?
Asked by Ilya Sadukovskiy:

I am using a card view of Jira ticket in confluence table. Is there a way to add fields like Epic or Sprint similarly as I can do on the Kanban and Sprint boards?

![Cursor_and_Edit_-_Product_Prioritization_-_AllClear_Organization_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/339477i362C09EA05B564CC/image-size/large?v=v2&px=999 "Cursor_and_Edit_-_Product_Prioritization_-_AllClear_Organization_-_Confluence.png")


Answers:
author: Seon Shakespeare
body: Hi [@Ilya Sadukovskiy](/t5/user/viewprofilepage/user-id/5447505)

It looks like there isn't a way to customise the fields shown on Jira card links in Confluence tables yet. However, you still might be able to surface some info:

* **Hover for more details:** The card preview that appears when you hover over a Jira link often shows additional fields like Epic and Sprint.

If you need even more customisation, you can use the Jira Macro (you might already be familiar with this one!):

1. **Insert the Jira Macro:** Add the Jira Macro to your Confluence page.
2. **Set up your Jira Query:** Use JQL to select the issues you want to display.
3. **Choose the "Table" Layout:** In the Macro configuration, select "Table" as the display option.
4. **Customise Columns:** You can now choose which fields appear as columns in your table.

This will let you display the specific Jira fields you need.

Hope this helps!

comments: author: Ilya Sadukovskiy
body: Thanks [@Seon Shakespeare](/t5/user/viewprofilepage/user-id/2079193)   
That's what customer support told me over a chat as well :(  
I am not looking to use Jira Issues macro however, I have a separate confluence table with custom columns and I just wanted to show more information in the card.   
I could not find any plug in apps that would do that either, so that's an opportunity for someone for sure.


author: Seon Shakespeare
body: You're welcome [@Ilya Sadukovskiy](/t5/user/viewprofilepage/user-id/5447505), glad I could help confirm at least. Hopefully, they'll consider adding that functionality in the future! Might be good to lodge a feature request to get the ball rolling: <https://jira.atlassian.com/>

Feel free to mark this as the accepted solution so others can find this info easily. Cheers!


author: Ilya Sadukovskiy
body: Yep, here is the feature request: <https://jira.atlassian.com/browse/CONFCLOUD-79188>


Tags: cloud

confluence-cloud

jira-card

jira-link
How to update external gadgets in confluence using sql
Asked by Bhargavi Vasa:

How to update external gadgets (jira) in confluence using sql


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Bhargavi Vasa](/t5/user/viewprofilepage/user-id/5136196)

Can you expand on what you are looking to accomplish? Most Jira gadgets have refresh settings. I'd be interested in your use case or which gadgets you want to update externally.


Tags: confluence-data-center

data-center
Confluence Cloud Site not available
Asked by David Hauer:

My confluence cloud site shows its not available since yesterday.

It says:

Page unavailable {#toc-hId--350633619}
--------------------------------------

Your Atlassian Cloud site is currently unavailable.  

Please check [Atlassian Status](https://status.atlassian.com/) for known problems.  
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.  
I have waited and tried to reach Support, but I am in the Free plan, so support is unavailable.  
Anybody knows what is going on?  
I recently received received an email titled **\[JIRA\] TLS cipher suites are being deprecated by August 5, 2024**but cannot make any sense of it whether this is related.  
Thank you for your support!


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@David Hauer](/t5/user/viewprofilepage/user-id/5558520) and welcome to the Community,

can you access admin.atlassian.com and see whether your subscription is still active?

The TLS Email has nothing to do with site availability.


author: Brandon Lamb
body: Came here from google result, suddenly my Confluence site is just GONE. Nothing listed in products under admin, what the hell?


Tags: cloud

confluence-cloud
How to get external gadget names in confluence
Asked by Bhargavi Vasa:

I have confluence linked with jira , looking for gadgets which were part of jira and being linked to confluence as external gadgets

I need SQL to fetch gadget names

Ex: Activity Stream

Assigned to me


Answers:
author: Tomasz Kowalczyk
body: ```
select 
cu.display_name as Display_Name_Owner,
pp.ID, 
pp.PAGENAME as Gadget_Name, 
* from portalpage pp
inner join portletconfiguration pc on pp.ID=pc.PORTALPAGE 
left join app_user au on au.user_key=pp.USERNAME
left join cwd_user cu on au.lower_user_name = cu.lower_user_name
where pc.GADGET_XML like '%activity%'
```

I think this might help you

comments: author: Bhargavi Vasa
body: I just need gadget url or name which were taking out from jira

I don't need where it is being used or in which page, just looking for the unique gadgets name

In my jira I have 18 gadgets, I just need those gadgets name from confluence using sql


Tags: confluence-data-center

data-center
Disable "Next step: share your work" popup in Confluence
Asked by Anagha Prasad:

Anyone know how to disable the "next step: share your work" popup in Confluence? It appears literally every single time I click on a page from the left-hand navigation bar. Clicking the "invite people to Confluence" link does not prevent it from continuing to pop up, and I don't see any settings to turn this off.

![Screenshot 2024-08-01 at 10.15.43?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/339457i813D8C0D6030524D/image-size/large?v=v2&px=999 "Screenshot 2024-08-01 at 10.15.43?AM.png")


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Anagha Prasad](/t5/user/viewprofilepage/user-id/5558514) and welcome to the Community,

do you also see a "Quick Guide" on the right hand side or does it pop up occassionally?


Tags: cloud

confluence-cloud
Jira issues are displayed always as a ur/link to Jira in Confluence
Asked by Nektarios Aravopoulos:

While inserting a jira issue macro in Confluence and selecting the view as list, when updating, i get as a result a link/URL to the jira issues instead the list. tried with Chrome and Safari.  
Is this a bug?


Answers:
author: Lisa Forstberg
body: Hi [@Nektarios Aravopoulos](/t5/user/viewprofilepage/user-id/5558468)

Welcome to the community! I tested the above (on chrome) on my site and I can't seem to reproduce it. Does it happen when you update the page or the issues in the macro? If the problem persist I think you should reach out to the Atlassian support.

best regards

Lisa

comments: author: Nektarios Aravopoulos
body: [@Lisa Forstberg](/t5/user/viewprofilepage/user-id/5101516)   

thanks for your fast reply. I am using sections in confluence and thats the root cause. So many macros fail, not only this one. In edit mode all macros work perfectly and then after saving, the results are whatever, or nothing. In the jira issue macro, i get the url.

please note that we just migrated from on premise to cloud, where it used to work fine. I consider this missing functionality and now i have to rework on loads of pages as using sections was a common practice.


author: Lisa Forstberg
body: Ouch! I see, it might be worth reporting of the problems. Atlassian wants to make the journey to cloud as smooth as possible.

all the best

/L


Tags: cloud

confluence-cloud