youngmon/atlassian-qna huggingface dataset:
Integration with JIRA for possible Automation
Asked by Hiren Trivedi:

Is it possible to post updates to the Project/Goal when a Ticket (specific ticket type) is updated in JIRA ?

Also, are there any web hooks available for a possibility of setting up automation rules in JIRA so that updates are posted based on triggers ?


Answers:
author: Florian Royer
body: Hi [@Sherif Mansour](/t5/user/viewprofilepage/user-id/781579) ,

Any updates about the integration with JIRA, plz?

We'd like to be able to create a JIRA ticket when a new Project is created in Atlas, and vice versa. Have also the possibility to create a project in Atlas when an Initiative has certain status in JIRA.

Thank you


author: Sherif Mansour
body: We don't have this at the moment, [@Hiren Trivedi](/t5/user/viewprofilepage/user-id/1228389)

Would love to understand what is it you're trying to do with this web hook? What trigger would you look at creating and why?

comments: author: Hiren Trivedi
body: In our case, JIRA contains a lot of meta-data, about various issue types including a "Project" and "Program". We store the stakeholders/weekly status/dates/risks etc in that object.

The expectation for an automation is to push updates related to those selected fields e.g. due date/weekly update etc via an automation rule in some specified format, to the "Team central status page" on that project.


author: Sherif Mansour
body: Thanks for the context, [@Hiren Trivedi](/t5/user/viewprofilepage/user-id/1228389)

Just so I understand correctly, in your example, you have a Jira project which tracks projects and programs with weekly status/dates/risks in Jira, and you want to sync that to Team Central?

Can I ask why if you are already doing this in Jira? Just so I can get my head around it, why sync to Team Central?


author: Hiren Trivedi
body: If this team central dashboard becomes like a central go-to place for all stakeholders, it becomes easier for people to just keep updating their JIRA tickets, (without a need to go to a different place to update the status) and have updates automatically post to the pages on Team Central.


author: Hiren Trivedi
body: [@Sherif Mansour](/t5/user/viewprofilepage/user-id/781579) / Atlassian Team - Could you please let me know if something like this is included now in "Atlas" (as I'm hearing the announcements.. yay !) .. or in near future ?


author: Sherif Mansour
body: [@Hiren Trivedi](/t5/user/viewprofilepage/user-id/1228389) Given Jira's infinite configuration ability (any status etc..) I doubt we will let you sync any Jira attribute to an Atlas project. That being said, long-term we'd love to have this all hooked into Atlassian Automation so that you can create custom rules for when something happens in Jira, do something in Atlas. We are a while a way from that, however - but something we have in our sights.


author: Hiwad Said [venITure]
body: [@Sher](/t5/user/viewprofilepage/user-id/1890433) Do you have an approximate roadmap where you could point the deeper integration into Jira?

Thx Hiwad
How do the weekly reminders work?
Asked by Jenny Dombroski:

Hi all,

I'm using Team Central on the HR team here at Atlassian to keep track of a large number of cross-functional team projects. **Question** : **who gets the weekly reminders** for updates? Just the Owner of the project (which I can see is restricted to 1 person per project) or do all the Contributors get the reminders as well? Thank you!


Answers:
author: Mary Raleigh
body: Hi [@Jenny Dombroski](/t5/user/viewprofilepage/user-id/4367494) ,

You're right. Currently, only the owner gets an email with a reminder to post an update.

We believe every project should have a single owner. Additional contributors indicate who else is working on the project, but the owner should be responsible for the communication of the project.

We love hearing about the variety of ways teams are using Team Central so please do let us know more about your use case and how/why you plan to rotate the owner of your weekly updates.

Mary

comments: author: Greg Billington
body: Hi [@Mary Raleigh](/t5/user/viewprofilepage/user-id/1002552)

We have several people that each give mini updates for their relevant group in the project every week, it would be good if they could get a notification.

Could there be an option for everyone listed as a contributor?

Remind to give a weekly update \[X\]

OR

Ability to add more than 1 owner?


Tags: human-resources

reminder
Where is the product info?
Asked by David Wuth:

This sounds very cool! Where is a product page that describes what Team Central can do now, and what is planned up through the final rollout?


Answers:
author: Mary Raleigh
body: Hi [@David Wuth](/t5/user/viewprofilepage/user-id/1649531)

We're so excited you like what you've heard so far! Check out a highlight of our current capabilities on <https://www.atlassian.com/software/team-central>

We don't have a public roadmap available today, but watch this space as we're filming new videos and posting new articles in this group weekly to dive deeper into today's features and start previewing what's to come.

Mary

PS: Please do let us know once you try Team Central and what wishes you have for future features!

comments: author: David Wuth
body: I'm getting a 404 error with that link [@Mary Raleigh](/t5/user/viewprofilepage/user-id/1002552)


author: Mary Raleigh
body: [@David Wuth](/t5/user/viewprofilepage/user-id/1649531) , just updated the link, let me know if it works for you now! #thatwasweird


author: David Wuth
body: Ah... I typed in the URL directly instead of clicking the link and it worked. Thanks!


author: David Wuth
body: LOL... watching the keynote and the URL was just shared there, too. I guess I was a little too excited!


author: Mary Raleigh
body: Yipppeee! Glad it worked and even more happy to hear how excited you are!
Use Case?
Asked by Joey Klein:

Apologies in advance if this isnt the place to ask this kind of question but...i signed up for early access and this looks so cool. My question is, is this supposed to be used along with JSW or Core or is this standalone? Say we define epics as 'projects', does this take the place of epic reports? Do we link these together somehow? so many questions.


Answers:
author: Rachel Lin
body: Hi Joey! Great question - thanks for asking. We're also happy you have positive first impressions of Team Central so far. I think I may have answered it in the in-app feedback you sent, but just in case anyone else is wondering the same thing:

Team Central is a standalone tool for project communications. It aims to solve the problem of communicating **outwardly** to your stakeholders or dependent teams who are not ingrained in your day to day work, but need to know what's going on at the high level.

How this may play with Jira is: think of Jira as your direct team's way of communicating, Team Central is your teams-of-team's solution for communicating and managing dependencies. The level of granularity you communicate to these groups is different.

Today, you may want to link into Jira from Team Central to provide additional detail for readers. We have smart links that help provide context to these links.

The epic in Jira could map to a project in Team Central (that's a good way to think about size of a TC project), but you would plan that epic in Jira. When the project has kicked off, you use Team Central to communicate on its progress to other teams. Right now, there isn't a specific way to link these together and sync data between the two (what might you need to sync?) but we have been working on a lightweight Jira integration, which is coming soon.

comments: author: Joey Klein
body: Thanks Rachel (especially for responding twice). Makes perfect sense and I can definitely see the application of this now.


author: Nick Murden
body: Thanks for the detailed answer Rachel. I have a follow-up question
> It aims to solve the problem of communicating outwardly to your stakeholders or dependent teams

If our stakeholders do not have an Atlassian account can they still access Team Central and/or see updates to a project?


author: Rachel Lin
body: Hey [@Nick](/t5/user/viewprofilepage/user-id/974752)

We refer to "outward stakeholders" here as internal management or dependent teams that are still within the realm of your organisation. In this case, they will require an Atlassian account to access your Team Central workspace and receive updates.


author: redmon wong
body: hi Rachel [@Rachel Lin](/t5/user/viewprofilepage/user-id/1182714) , had this lightweight Jira integration come already? Our team are looking forward to use it
What is your #1 tip for status reporting?
Asked by Bridget:

![status_reporting.png](https://community.atlassian.com/t5/image/serverpage/image-id/137656i94309646CB740656/image-size/large?v=v2&px=999 "status_reporting.png")

Status reporting might not be the *most* glamorous part of your job, but it's a critical part of getting work done as a team.

My best tip for status reporting is to make sure key stakeholders see the update (I like to use Confluence page analytics for this). If someone who should see the update has not viewed my page, I will follow up personally on Slack!

I'm excited to see how Team Central can help solve visibility problems.

**What's your #1 tip for effective status reporting?**


Answers:
author: Rachel Lin
body: Trying to condense my info into key headlines for stakeholders! It's important to remember to put yourself in the reader's shoes and think about what they really care about knowing vs *all the things*. To structure this, I'll write in bullet points with an emoji leading each headline to represent the sentiment :)


author: Walter Buggenhout
body: Also: be honest in your status updates. If you know there's a problem, don't be afraid to share it. Honest communication allows for timely action (if necessary) ?


author: Sherif Mansour
body: Make it engaging! I love reading updates with embedded media for things like demos, videos or presentations.

The most cheekiest update I've seen to make it engaging: Someone in their update text wrote "if you're reading this message me and I'll shout you a free coffee!".... let's just say I was first to get a free coffee!
Jira Product Discovery Automation - Delivery Ticket Creation
Asked by Alec Dewell:

Hi,

I am looking to create an automation that stamps a custom date field when a delivery ticket is linked to an idea. Implemented by / Implements don't seem to be part of the standard options, is there are a way to do this?

Thanks in advance,

Alec


Answers:
author: Bill Sheboy
body: Hi [@Alec Dewell](/t5/user/viewprofilepage/user-id/5401356)

Do you mean in the trigger for Issue Linked selection list? If so, please note the "Polaris Issue Link" one as that includes the ones for JPD links.

Kind regards,  
Bill


author: YY Brother
body: Hi [@Alec Dewell](/t5/user/viewprofilepage/user-id/5401356)

Welcome to our Community.

Please try is idea for link type.

Thanks,

YY?


Tags: cloud

jira

jira-cloud

jira-product-discovery
Roadmap field
Asked by Emilio Romero:

I have removed the original ROADMAP field. This field put colour in the border of the cards. How can I replicate it?


Answers:
author: Nick H
body: Hi [@Emilio Romero](/t5/user/viewprofilepage/user-id/3222255) ,

If you are working in a board view, the color selected for each value *should* color the columns of the view like so:

![rm2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/317478iA9DE4D2362A43941/image-size/large?v=v2&px=999 "rm2.jpg")

If you are working in a list view, you can enable the highlight option that will display the color selected with the value:

![rm1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/317477i5BF5E440C9ECCC10/image-size/large?v=v2&px=999 "rm1.jpg")

For more on JPD views in general: [Jira Product Discovery views overview](https://www.atlassian.com/software/jira/product-discovery/guides/views/overview#what-are-views)

Hope that helps. Let us know if you are hoping for something else.
Is it possible to migrate a Product Discovery project from one organisation to another?
Asked by Sorcha Flanagan:

My colleague has created a Jira Product Discovery project on their personal workspace/organisation in error. Is it possible to move this project into our work organisation?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Sorcha Flanagan](/t5/user/viewprofilepage/user-id/5473369)

Sadly, this cannot be migrated since the cloud to cloud migration is supported with Jira Software and Jira Work Management products only. So, there is no other way rather to create a new JPD project in your organisation.


author: Rabeeh Adwan
body: Hello, is there any update on this situation?

comments: author: Mike Carstensen
body: I would be curious about it too.


author: Clyde Moseley
body: +1


Tags: cloud

jira

jira-cloud

jira-product-discovery
Why do I keep getting an error trying to save a Jira Discovery Idea?
Asked by Andrew Jordan:

I've been trying to add details to a single Jira Discovery Idea. It's only this one and I'm able to save details on all of my other ideas. I've refreshed the page, opened the idea in new windows, and tried saving parts of the data piece by piece (which only works sometimes, but it'd take a long time if I added a word at a time).

![Jira Discovery Save Error.png](/t5/image/serverpage/image-id/317298iE9AAC46437CB667E/image-size/large?v=v2&px=999 "Jira Discovery Save Error.png")


Answers:
author: Kate Pawlak _Appsvio_
body: Hi [@Andrew Jordan](/t5/user/viewprofilepage/user-id/4942730)

I encourage you to open a support ticket in Atlassian: <https://support.atlassian.com/contact/#/>. It's so strange if it's only on one idea. Maybe this ticket is broken due to some reasons which we don't able to investigate from the front - it should be checked by Atlassian team.

comments: author: Hermance NDounga
body: Thanks [@Kate Pawlak _Appsvio_](/t5/user/viewprofilepage/user-id/3795284) that's what i was about to recommend! You can also click the button "Give feedback" at the bottom of theleft navigation, and select "support team" .


Tags: cloud

jira-discovery
Is there a way to change or delete a label?
Asked by Michelle Kha:

Hi, is there a work around to change or delete a label? I ended up creating so many labels that are not needed. What's the reason for prohibiting users from editing a label? Thanks.


Answers:
author: Mitchell Niesar
body: Hello [@Michelle Kha](/t5/user/viewprofilepage/user-id/5441932)

I have run into this issue before. There is currently no way of updating/editing a label on Jira cloud.

However a workaround I've found useful is creating filters with the wrong labels, and bulk editing the issues to use the correct one, or completely removing them.

Once you have removed the incorrect labels from all issues, they will be removed from the system. Atlassian has defined the workaround I mentioned here: [How-to-delete-a-label-in-jira](https://confluence.atlassian.com/jirakb/how-to-delete-a-label-in-jira-297667646.html).

I hope this is helpful!  
Mitchell


author: Dexter de Vera
body: Hi [@Michelle Kha](/t5/user/viewprofilepage/user-id/5441932) ,

If the label is no longer use in issues then it will be deleted.

You can check the altassian support doc: [How-to-delete-a-label-in-jira](https://confluence.atlassian.com/jirakb/how-to-delete-a-label-in-jira-297667646.html)
Dates in Published Views do not match Project view
Asked by Hiro Shimozato:

In JPD, my understanding is that the date fields displayed in the discovery project view are supposed to be the same as what you see in the published view. For some reason, the date fields are not showing the same information.

I have one date field ("Effort Start") configured to autofill based on the linked delivery tickets. The other field ("Solution Availability") is manually set. It looks like the autofilled fields are not displaying correctly in the published view.

Anyone else experiencing this?

![Screenshot 2024-04-08 at 6.24.37?PM copy.png](https://community.atlassian.com/t5/image/serverpage/image-id/317114iC69D2AE7C65491D9/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 6.24.37?PM copy.png")![Screenshot 2024-04-08 at 6.23.51?PM copy.png](https://community.atlassian.com/t5/image/serverpage/image-id/317115i29F187F2DB58BE34/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 6.23.51?PM copy.png")


Answers:
author: Kostia
body: [@Hiro Shimozato](/t5/user/viewprofilepage/user-id/3985216) Hi, Kostia engineer from JPD team here. Thanks for reporting this, we are aware of this problem and working on solving it. We will let you know once it is fixed.

comments: author: Hiro Shimozato
body: Thanks, Kostia


author: Hiro Shimozato
body: Hi Kostia - can you tell me when you think a fix will be deployed?

I have a bunch of process that relies on the published views that I'm holding back from deploying to my org because of this issue. It's not a usable feature unless the dates are consistent.

If it's going to be a while before this gets addressed, I need to find a temporary workaround or alternative solution. So it would be great to get some understanding of timing. thanks


author: Kostia
body: [@Hiro Shimozato](/t5/user/viewprofilepage/user-id/3985216) Hi! Sorry for taking long for response. We have fixed the issue and it is deployed to everyone.
Jira Product Discovery and dynamic filter with JQL
Asked by Monique Buis:

Hello,

Is it possible to add a dynamic filter in a Jira Product Discovery board ?

I would like, when I open the board, to see only tickets that are assigned to the current user.

And then add a dynamic JQL query like in Jira Boards:

select ideas where "creator=currentUser()"

Thanks,

Monique


Answers:
author: YY Brother
body: Hi [@Monique Buis](/t5/user/viewprofilepage/user-id/4708872)   
Welcome to our Community. I think you've asked a very good question. As far as I know, it's not feasible to implement it curently.

Thanks,

YY?

comments: author: Monique Buis
body: Hi YY,

Thank you so much for your quick answer !

Too bad ...

Good evening,

Monique


author: YY Brother
body: You're welcome. Your suggestion is valuable indeed. Please help take a look. Thanks [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)


Tags: cloud

jira

jira-cloud

jira-discovery
JIRA Discovery Agent v7.0.1.0 installed on Windows 11 but Services is not Restarting
Asked by Shabbir Salemwalla:

Discovery Agent 7.0.1.0 has been installed on host (Windows 11). System Information is uploading successfully to JIRA Cloud for the first time but does not work thereafter. Checked logs and error shows as below:

"\[Normal\] Service restart not possible, please check service restart options."


Answers:
author: Hermance NDounga
body: I think your question is about Asset Discovery, with is a module of Jira Service Management -\> <https://community.atlassian.com/t5/Jira-Service-Management/ct-p/jira-service-desk>

But I suggest to open directly a support ticket <https://support.atlassian.com/contact/#/>


author: Rohan Swami
body: hi [@Shabbir Salemwalla](/t5/user/viewprofilepage/user-id/5419288) it looks like you've posted this in the incorrect group. This is the group dedicated to [Jira Product Discovery](https://www.atlassian.com/software/jira/product-discovery) which is a product on Cloud only.
Bulk editing of ideas
Asked by Antonio Carvalho:

Hi everyone!  

I've done some research but with no success, is there any way to bulk-edit ideas in JPD?

As an example, selecting a couple of ideas and setting a field value for both ideas e.g. Category="My Category".

Thank you!


Answers:
author: Michal Vit
body: If you select multiple items in list view and set a field, it will do it for all the issues selected.

Even though it seems like only 1 idea is edited, it's applied to all:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/316254iB98DAD3736AC705D/image-size/large?v=v2&px=999 "image.png")


Tags: bulk-edit

jira-product-discovery
Delivery Date 'bug'
Asked by Tere Pile:

Delivery date is set to use 'due date' latest. Pulls correctly

Next day working on items look at my delivery view and a bunch (not all) items showing original date set (month/quarter)

Checked my delivery items all good - now the delivery is correct again

I had a bunch to review, it seems just selecting - resolved issue (ugh)

That was last week - same thing today, a bunch (not all) dates no longer showing properly. Had to select each item again. I looked thru community didn't easily find problem/answer so bug has been reported.

Just curious if anyone else noticing this behavior?


Answers:
author: Rohan Swami
body: Hi [@Tere Pile](/t5/user/viewprofilepage/user-id/3589700) can you confirm my understanding: The bug you're experiencing is that the date override from Jira is not working consistently until you select the idea, which then triggers an update?

comments: author: Tere Pile
body: correct - I can't put my finger on the why at this point, but will check again in the morning


author: Rohan Swami
body: Hi [@Tere Pile](/t5/user/viewprofilepage/user-id/3589700) please book in a short call with me so that we can investigate further. Here's my [Calendly](https://calendly.com/rswami-atlassian/customer-calls-15min)