youngmon/atlassian-qna huggingface dataset:
Confluence NOT rendering HTML from Jira applications
Asked by janez_m:

The [Jira Issues Macro](https://confluence.atlassian.com/conf84/jira-issues-macro-1255448117.html) instructions mentions that to enable rendering HTML from Jira applications in Confluence you need application link between Jira and Confluence, and if you don't have it, the description will appear in the Jira issues macro like this:

#### Description {#toc-hId-295028442}

\<p\>This is\<ul\>\<li\>the description\</li\>\<li\>of my issue\</li\>\</ul\>\</p\>

We have just updated Jira/Confluence to 9.12 and 8.5.5 and after that this functionality stopped to work. I have removed the application link between Jira and Confluence and recreated it but this does not help. HTML is still not getting rendered in Jira Issues Macro.

Did somebody have a similar issue? I don't know what to check anymore, I did google a whole lot and tried with official support, but our support just expired as they won't sell server editions anymore, so I can't ask there.


Answers:
author: janez_m
body: I see this was fixed in 8.5.6. just days after our support licence expired:

<https://jira.atlassian.com/browse/CONFSERVER-94113>

Too bad this does not help us, as we cannot extend server licence anymore. Probably I can't just update the Jira Issues Macro files to fix it in our instance...


author: janez_m
body: I did find now an [Application Links Troubleshooting Guide](https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html) but of no help, I see in both applications that there is a two-way application link in both apps, but the HTML in description (it is a custom field like description with a wiki renderer) does not get rendered.


Tags: confluence-server

html

jira

macro

server
Can I obtain a list of all pages with Gliffy Diagrams with restrictions across my Confluence org?
Asked by Angel Burgos-Naranjo:

Is there a way to generate an exportable list of all pages containing Gliffy Diagrams with associated restrictions across my entire Confluence organization, avoiding the need to visit each space individually to gather this information?


Answers:
author: Brant Schroeder
body: [@Angel Burgos-Naranjo](/t5/user/viewprofilepage/user-id/5298675) welcome to the Atlassian community

I am not aware of a way to do that. A user with Confluence Administration rights can get a complete list of Gliffy diagrams by going to **Confluence Settings** \> **Gliffy Configuration** \> Click the **List all Gliffy Diagrams** link. I believe that you can see the ones that are restricted in that list.


Tags: cloud

confluence-cloud

gliffy

restrict

restriction
Tabs Page Macro, how to align text
Asked by Jack Nguyen:

Currently from the Tabs Page macro (Tabs are going vertical), the text is aligned to the right.   

Is there a way to align the text to the left?   

+

? Using CSS Style sheet and text-align is not changing the alignment.

.retleft { text-align: center; background-color: blue; }

? Align macro seems to only move the tabs, but not the text in the tab.


Answers:
author: Jack Nguyen
body: in CSS style sheet, using text-align-last: left; instead of just text-algin moves text in the tabs.


Tags: tabs

tabs-page

unknown-hosting-type
How to make Date field Readonly in confiform
Asked by Shah:

Hi,

I have created 2 date fields similar to the date fields mentioned in the below link.

Need to make first date field set with current date and Read only so user may not be able to select the date. Is there a way to do it?

<https://wiki.vertuna.com/display/TEST/Using+ConfiForms+Field+Definition+Rule+to+set+the+date+to+15+days+after+the+date+the+user+has+selected>


Answers:
author: Alex Medved _ConfiForms_
body: Hi

May be to do something like this:

<http://recordit.co/RCi7gnELna>

Configuration:

```
<ac:structured-macro ac:macro-id="073af897-9a08-410e-a49a-d0fcf6eee6a8" ac:name="confiform" ac:schema-version="1">
<ac:parameter ac:name="formName">f</ac:parameter>
<ac:rich-text-body>
<ac:structured-macro ac:macro-id="691a7af9-9e03-49e2-aea5-bc8125359800" ac:name="confiform-entry-register" ac:schema-version="1">
<ac:parameter ac:name="presetValues">d=[entry._now]</ac:parameter>
<ac:parameter ac:name="type">Embedded</ac:parameter>
<ac:rich-text-body>
<p>
<br/>
</p>
</ac:rich-text-body>
</ac:structured-macro>
<p>
<ac:structured-macro ac:macro-id="c09d2978-3d36-4e75-9bf2-757141990229" ac:name="confiform-field-definition" ac:schema-version="1">
<ac:parameter ac:name="fieldName">d</ac:parameter>
<ac:parameter ac:name="fieldLabel">d</ac:parameter>
<ac:parameter ac:name="type">date</ac:parameter>
</ac:structured-macro>
</p>
<p>
<ac:structured-macro ac:macro-id="2ecfa27a-cb57-4705-9acb-e9460789536a" ac:name="confiform-field-definition-rules" ac:schema-version="1">
<ac:parameter ac:name="fieldName">d</ac:parameter>
<ac:parameter ac:name="action">Set field readonly</ac:parameter>
</ac:structured-macro>
</p>
</ac:rich-text-body>
</ac:structured-macro>
<p>
<br/>
</p>
```

Alex

comments: author: Shah
body: Thanks Alex for your usual support.


Tags: confiforms

unknown-hosting-type
Creating child issues for Epic stopped working
Asked by Q2 Bookings:

I am Admin and have created hundreds of Child issues to my Issues. All of a sudden I cannot create child issues. See screen shot

![Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/334321iD9B67F0F42AD69EE/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: Matt Parks
body: Based on the screenshot, it looks like there are certain fields that are required that aren't being filled in. Is it possible that the Create screen was updated to remove those fields, but the validator that requires them wasn't updated?


author: Trudy Claspill
body: Hello [@Q2 Bookings](/t5/user/viewprofilepage/user-id/5539705)

Welcome to the Atlassian community.

That message indicates that somebody has updated the workflow for the type of issue you are trying to create so that the two fields mentioned must be filled in for the issue creation to complete.

They used a transition rule rather than setting the fields to required, so Jira is not popping open the Create Issue dialog.

The workflow for that issue type needs to be changed to remove those rules so that the issue creation can complete. If those fields need to be filled in for that type of issue, then the fields need to instead be set to Required for that type of issue.


Tags: cloud

jira-cloud
Creating child issues stopped working
Asked by Q2 Bookings:

I am Admin and have created hundreds of Child issues to my Issues. All of a sudden I cannot create child issues. See screen shot

![Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/334321iD9B67F0F42AD69EE/image-size/large?v=v2&px=999 "Screenshot.png")


Answers:
author: Q2 Bookings
body: Thank you. It worked. Not sure why it is only now an problem as I have created hundreds of Child Issues without problems.


author: bduncan
body: The error suggests removing the required fields from the create step, you can add these as conditions for the next transition in your workflow.


Tags: cloud

jira-cloud
OOO Assignee
Asked by Rajan Dangol:

Hi,

Any suggestion on how we can keep a track if an assignee is OOO? For example, when a ticket is raised and needs to assigned to them, a prompt shows their start and end leave date?

Or any other suggestion?

Thanks,

Rajan


Answers:
author: Nathan Phillips
body: Hello [@Rajan Dangol](/t5/user/viewprofilepage/user-id/5527757),

Thank you for reaching out on the Atlassian Community.

I definitely understand how being able to track the OOO status of users could be beneficial, and other Users also agree and have created the following Feature Request to help implement an out of office feature:  
[ID-7594](https://jira.atlassian.com/browse/ID-7594)

<br />

While Atlassian works to implement this feature, I recommend reviewing some of the available third party **[Marketplace Apps](https://marketplace.atlassian.com/search?query=Out%20of%20Office)** which may be able to meet your needs in the meantime.

Thanks!

comments: author: Rajan Dangol
body: Is that ticket work in progress? Seems it has been 4 years since the ticket has been raised.


author: Nathan Phillips
body: Hello [@Rajan Dangol](/t5/user/viewprofilepage/user-id/5527757),

Yes, this ticket is currently Gathering Interest at this time.

I highly recommend you add a Vote, and add yourself as as Watcher on this Feature Request. Also, you can even a comment describing how beneficial this addition to the application can be for your and your company.


author: Rajan Dangol
body: To know when a team member is out of office so that it can assign the back-up team member.


Tags: cloud

jira-service-management

jira-service-management-cloud
How to share Jira and Jira Management Services component
Asked by Layat Fabien:

Hello,

I always create a "component" field in each Jira project.

I'd like to share this component with the Jira Management Services projects as well.

Actually, there is no link between them, I've to create them on both sides.

How to do it ?

Thank you


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Layat Fabien](/t5/user/viewprofilepage/user-id/5539684)

welcome to the community!  
Components generally exist *per project*, so there's no easy way to share them across projects.

Depending on your exact requirements, you could consider creating your own, cross-project [custom field](https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-custom-fields/) - e.g. of type *Select* - and use this custom field instead of the built-in component field. Just be aware that any component-specific views and features in Jira would then no longer work.

Alternatively, if you are open to solutions from the [Atlassian Marketplace](https://marketplace.atlassian.com/), you'll find apps that offer some level of support for working with components across projects. I'll add more information below.

Hope this helps,

Best,

Hannes

comments: author: Hannes Obweger - JXL for Jira
body: Just to expand on the last point: If you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2748775).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a long list of advanced features, including support for cross-project *issue grouping* by any issue field(s), like so:

![cross-project-components.gif](https://community.atlassian.com/t5/image/serverpage/image-id/334442i124AEF7A87269A43/image-size/large?v=v2&px=999 "cross-project-components.gif")

In the above example, there's a component "Core engine" in project WORK and another component "Core engine" in project JSWC, and because they have the exact same name, the respective issues are grouped together. Issue grouping can also be combined with JXL's other advanced features, including support for configurable *issue hierarchies* , *sum-ups* , or or *conditional formatting* .

Any questions just let me know!


author: Layat Fabien
body: Jira Component :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334306i26094E8051EEA42A/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334308i3099DC8BEAEFC696/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

jira-cloud
How to prevent users from cloning Stories without including sub tasks?
Asked by Jeyakumar S:

We have an automation where all newly stories created stories will by default have a sub-task which acts as a checklist. But often users clone old stories which do not have the sub task. I want solution to prevent cloning of stories that do not have sub tasks and also when they clone new stories, they should not omit the sub-task. Please help. Thank you


Answers:
author: Wojciech Wardaszko _HeroCoders_
body: Hi [@Jeyakumar S](/t5/user/viewprofilepage/user-id/5539660)

Welcome to the Community!

If you're using subtasks as checklists, I recommend using a checklist app instead.

There are some [free options in the Marketplace](https://marketplace.atlassian.com/search?query=checklist&price=paid), including our [Issue Checklist Free](https://marketplace.atlassian.com/apps/1220209/issue-checklist-for-jira-free?hosting=cloud&tab=overview) , which supports cloning out of the box - every issue with a checklist that gets cloned manually will have the same checklist as the original with all the checklist items unchecked.

Why don't you give it a try? I think it's beats punishing your users for not doing manually what can be automated ;)

Cheers,  
Wojciech


author: bduncan
body: Automation can be used to detect whether an item is cloned if you have an issue link "clones."

So you could automatically create the sub-task, or use it to delete clones without sub-tasks:

```
WHEN Issue created
IF: Linked issues present Types: clones
        AND: Sub-tasks not present
    THEN: Permanently remove this issue
```


Tags: data-center

jira-data-center
preset a date on the date macro
Asked by Butch_Richards:

how can I preset a date on the date macro in confluence to now.PlusBusinessdays(5) this folows the syntax on the atlssian dcumentation but willnot set the date macro using filed definition rules for set date


Answers:
author: Stiltsoft support
body: Hi [@Butch_Richards](/t5/user/viewprofilepage/user-id/5194191) ,

Maybe we've got the idea wrong but if the requirement is to show a date on the Confluence page that is 5 days after the today date excluding weekends, we can suggest trying the app that we develop - [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

[Here](https://community.atlassian.com/t5/Confluence-questions/Ho-do-I-calculate-date-plus-days-without-weekends-in-Table/qaq-p/1562965) is another Community question that shows how to count dates from the specific start date excluding weekends and here is a modified variant for your case:

![Tue 5-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/334300iA9012DE11F80DA06/image-size/large?v=v2&px=999 "Tue 5-1.png")

SELECT \*,  
FORMATDATE(DATEADD(day,  
T1.'Period' +  
2 \* FLOOR(T1.'Period' / 5) +  
CASE  
WHEN "today"::Date-\>getDay() = 0 THEN 1  
WHEN "today"::Date-\>getDay() = 6 THEN 2  
WHEN ("today"::Date-\>getDay()) + T1.'Period' % 5 \> 5 THEN 2  
ELSE 0  
END,  
"today"))  
AS 'End Date'  
FROM T1

![Tue 5-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/334301i553D286443102052/image-size/large?v=v2&px=999 "Tue 5-2.png")

The output of the macro may be modified to show the result as plain text as well:

![Tue 5-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/334303iC0AE09ABC7DF99C2/image-size/large?v=v2&px=999 "Tue 5-3.png")

comments: author: Butch_Richards
body: [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270) can I refer to it in JSON ?


author: Stiltsoft support
body: Not sure that I got the question - please can you elaborate more? Maybe you are talking about Jira smart values or smth? <https://confluence.atlassian.com/automation/jira-smart-values-date-and-time-993924864.html>

Our macros work with Confluence and are used to transform and calculate data in tables - so you'll be able to virtually show them as you need.


Tags: cloud

confluence

filter

jira-cloud

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
What does "Tenant is restricted: user-cancellation" mean?
Asked by kubayof:

Our team is developing an integration with JIRA and a customer has reported an issue recently which seems to be caused by the "Tenant is restricted: user-cancellation" error. Is there any doc explaining this and similar errors? This would greatly simplify our lives since we receive "Tenant is restricted" errors from time to time (e.g. sandbox-soft-delete, suspended-inactivity)


Answers:
author: Nathan Phillips
body: Hello [@kubayof](/t5/user/viewprofilepage/user-id/5539615),

Thank you for reaching out on the Atlassian Community.

I wanted to reach out and let you know that a question of this matter may be better suited directly in our [Atlassian Developer Community](https://community.developer.atlassian.com/).

Thanks!


Tags: cloud

jira-cloud
Get dashboard info from databae
Asked by PaulaA:

Hi

does anyone has a query to retrieve the info from dashboards and filters to get to know in the owners, the shared and the creation date?

Thanks


Answers:
author: Ravina
body: Hi [@PaulaA](/t5/user/viewprofilepage/user-id/2285945) You can get these details from the below database tables

**searchrequest -**where Jira filter details are stored

**portalpage -**where Jira dashboard details are stored

![Capture 2024-07-09 at 19.15.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/334316i0C4B542CF33A4EEB/image-size/large?v=v2&px=999 "Capture 2024-07-09 at 19.15.53.png")![Capture 2024-07-09 at 19.17.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/334317i04B8AC8428F5429D/image-size/large?v=v2&px=999 "Capture 2024-07-09 at 19.17.46.png")

Please try and let me know in case of any issue

comments: author: PaulaA
body: HI Ravina,

yes, but only there I don't get the creation of the items, I was expecting to have a way to join some more tables to get a complete overview.

In any case, do you know what does Layout means? I have values like AA, AAA, BA, AB...

Thank you


author: Ravina
body: Hi [@PaulaA](/t5/user/viewprofilepage/user-id/2285945) I did some search but did not found the details about the dashboard or filter creation date is stored in any db table or any API that will provide this details.

I didn't see any feature request as well opened on jira.atlassian.com

I would suggest open a support ticket atlassian on <https://support.atlassian.com> if they provide details about the dashboard and filter creation and also what details are stored in the layout table


Tags: data-center

jira-data-center

jira-server

server
Why automation "Linked design updated" doesn't work?
Asked by Iga Kopiec:

I'm setting up the automation triggered by "Linked design updated". But what exactly stands behind "design updated"? It does not work now - when I updated the linked designs, nothing happened.  
In my mind "updated" means the linked section or frame is edited. This should trigger the chosen action.

Does anyone face a similar challenge? How does this automation should work?


Answers:
author: Giancarlo Degani
body: Hi [@Iga Kopiec](/t5/user/viewprofilepage/user-id/5539592) , I'm struggling with the same problem.

The Jira app seems properly configured and linked with Figma's team.

I did the setup while being admin on both tools.

The automation is enabled but it's never triggered.

Have you found any solution?


author: Marc - Devoteam
body: Hi

Welcome to the community.

The "Design" triggers only interact with Figma integration.

"Linked design updated" interacts when: "

**The rule will run when a design already linked to an issue is updated.**"

See documentation ton the automation triggers [here](https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/)


author: Walter Buggenhout
body: Hi [@Iga Kopiec](/t5/user/viewprofilepage/user-id/5539592) and welcome to the Community!

I believe this is related to an integration with Figma and I would assume the trigger would apply if something actually changes to a Figma design that is linked to your issue.

From your question, I cannot figure out if you are using Figma and what you are referring to as *design*. The trigger itself is not configurable, so from the description I would imagine it can only mean an actual change to the design itself in Figma.

Hope this helps!


Tags: cloud

cloud-automation

jira-cloud
Change default notification email for new projects
Asked by rdroske:

Hello Communitiy,

I have changed the sender_address for all existing projects to the new customer_defined sender_address - that's working perfect.  

But if I create a new project, it still uses old jira@\<our name\>.atlassian.net address as default sender_address.

<br />

How/where can I change this default ?   

I have already found this place for Confluence, but not for Jira.

Thx in advance


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Looks like your query is related to the FR : <https://jira.atlassian.com/browse/JRACLOUD-78574>. At the moment we have to manually update in individual project. Thanks


Tags: cloud

jira-cloud
Company Merge
Asked by Adam Taylor:

Hello,

Our company has merged with another and both are currently using Jira Tools on a standard cloud account. We are meeting to discuss the potential of merging both Atlassian accounts into one and wanted so advise on what we needed to think about?

I believe that we can copy the information from once account to another but a merging of such can't be done. So i presume we would need to increase the licensing on one instance to account for the new users coming into the instance. And we would have different email domain accounts. I don't think this will cause to much of an issue but please let me know if this needs to be looked into.

Just seeing if anyone has gone through something similar and how they did it?


Answers:
author: John Funk
body: Hi Adam,

Yes, you would need to adjust the licenses in the destination instance to handle the users coming from the other instance. Then you can use a tool like the Revyz Data Manager for Jira app to clone all of the configurations and data from the one instance into the new instance.


author: Nathan Phillips
body: Hello [@Adam Taylor](/t5/user/viewprofilepage/user-id/4971168),

Thank you for reaching out on the Atlassian Community!

Typically, when a company has merged with another company and you need to combine your Atlassian products/licenses/etc., the best approach would be to directly open a [Support Ticket](https://support.atlassian.com/contact/#/).  

For this situation, I recommend selecting '**Billing, payment, and pricing**' in the dropdown, and our billing team can help address the two organizations merging together.

From there, if needed you can open a second ticket under 'Migration Support' to be provided support for how to migrate your two organizations into one.


Tags: cloud

jira-cloud