Creating automation between two JIRAs
Asked by Amine MAAROUFI:

Hello ,

How can I create an automation between two different JIRA environments? What are the prerequisites? Is it possible to update tickets in both directions, comment, updated fields, attachment ...

Thanks for your help.

Best regards.

Amine MAAROUFI


Answers:
author: Valerie Knapp
body: Hi [@Amine MAAROUFI](/t5/user/viewprofilepage/user-id/5518041) , welcome to the Atlassian Community and thanks for your question.

You would need an app for this. A typical one is [https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-automation-more?hosting=cloud\&tab=overview.](https://marketplace.atlassian.com/apps/1213645/exalate-jira-issue-sync-automation-more?hosting=cloud&tab=overview)

Hope this helps you.

Cheers


author: Rilwan Ahmed
body: Hi [@Amine MAAROUFI](/t5/user/viewprofilepage/user-id/5518041) ,

Welcome to the community !!

I think this article will help you integrate between 2 Jira instances.

<https://community.atlassian.com/t5/Jira-articles/Automate-Issue-Creation-from-one-JIRA-instance-to-another-JIRA/ba-p/1439079>


author: Aron Gombas _Midori_
body: The proper term is not "automation", but "syncing" for this use case.

There are several popular apps that provide this: <https://marketplace.atlassian.com/search?query=sync>


author: Dhiren Notani_Exalate_
body: Hi [@Amine MAAROUFI](/t5/user/viewprofilepage/user-id/5518041) ,

Thanks for posting your question here!

I am Dhiren, one of the Solutions Engineers working with Exalate.

For syncing Jira Issues across multiple instances in realtime, I would recommend you to try out a completely decentralized and bi-directional integration solution like [Exalate](https://marketplace.atlassian.com/search?query=jira%20issue%20sync).

The pre-requisite would be to install the app on each side.

The plugin provides you an access to it's Groovy based Scripting Engine through which you can choose what information you want to share, map the fields of your choice including custom fields and it's very customizable as well.

We do provide a customized demo based on your use-case and also provide a 30 day free trial to evaluate the product.

Let me know if you are still looking for this integration and we can connect further on this.

Thanks, Dhiren


author: Diana_Architect_ZigiWave
body: [@Amine MAAROUFI](/t5/user/viewprofilepage/user-id/5518041) , hi there \& welcome. The answer to your question is yes - you can. I was about to post a link to the docs, but i see [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) has already done it. That's one option. You can also check the [Atlassian marketplace for other solutions - ZigiOps](https://marketplace.atlassian.com/apps/1227578/zigiops-jira-jira-service-management-integration?hosting=cloud&tab=overview) is one of them on the Atlassian marketplace. It's a fully no-code integration platform that[bi-directionally connects Jira instances](https://www.zigiwave.com/apps/jira-integrations?utm_source=atls-jj&utm_medium=atls-jj&utm_campaign=atls-jj&utm_id=atls-jj) and syncs data between them (update tickets in both directions, comment, updated fields, attachment, you name it).

Feel free to explore it - we do have a Free Trial in case you want to try it out.

Regards, Diana


Tags: cloud

jira-cloud