youngmon/atlassian-qna huggingface dataset:
synchrony doesn't work
Asked by snowfoxlhx:

when I update the confluence from 5.10.2 to 6.3.2 , I find the synchrony doesn't work so I can't edit the page

the logs are as below:

```
2017-08-09 14:52:46,889 INFO [http-nio-8150-exec-8] [plugins.synchrony.config.DefaultSynchronyConfigurationManager] retrievePublicKey [Collab editing plugin] Could not retrieve public key for real-time collaboration service at http://127.0.0.1:8091/synchrony/jwt-key. Status code: 404
2017-08-09 14:52:46,901 ERROR [http-nio-8150-exec-8] [confluence.plugins.synchrony.SynchronyContextProvider] getContextMap Could not retrieve Synchrony public key.
```


Answers:
author: Lars Olav Velle
body: Are you using confluence with a proxy?

Have a look at [https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html](https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html?)

-Lars


author: Andrey Levchenko
body: running confluence 6.3.2 through atlassian sdk and having same issue


Tags: synchrony
SSO troubleshooting from Okta after successful upgrade to Confluence 6.3.1
Asked by sgoss23:

We have also  
- Upgraded Apache to 2.4.27  
- Created a new Confluence On-Premise SAML Application in Okta  
- Updated \[confluence_webdir\]/WEB-INF/classes/seraph-config.xml as required  
- Eliminated 'base url' errors from the Confluence Admin GUI  
- Disabled Collaborative Editing

We host Confleunce behind mod_proxy.

As expected;  
- The proxy appears to be working via http / https  
- The public facing Web content is accessible  
- We can manually log into Confluence and create new pages

On attempt to SSO from Okta;  
- The user is not logged in (unexpected)  
- Then redirected to the public facing Confluence home page (as expected if not logged in)

We are open to troubleshooting recommendations / process of elimination

Feel free to request any info from us to assist

Thanks in advance


Answers:
author: Lars Olav Velle
body: HI Simon,

(I work for Kantega Single Sign-on, but i wanted to check out their solution, as well as trying to help you) :)

I did a test in our lab with Confluence 6.3.1. At first I experienced a loop, but after I changed my okta user name to a username alredy existing in Confluence, I managed to log in.

I performed the test with okta-confluence-2.0.5.jar and the okta-config-confluence.xml provided by Okta.

I only changed param-name login.url and authenticator class, nothing else.

( I were using Apache 2.4.6, but I don\`t think that poses any problem.)

Perhaps you are better off asking the Okta team?

Cheers,  
Lars


Tags: sso
confluence login via extension
Asked by Van Couver:

I am trying to set up a chomre extension that logs into confluence via google but there seems to be no documentation at all on this. Can someone point to me to an appropriate tutotiral?


Answers:
author: Shannon S
body: Hi Van,

Can you verify with us the name of the extension you're using? Additionally, have you already set up your server to accept logins from Google? What version of Confluence are you currently running?

Thank you for your help!

Kind Regards,  
Shannon
Is there any issues to upgrade Confluence from v6.1.2 to v6.3?
Asked by sridevichirra:

Currently looking for Confluence upgrade from v6.1.2 to v6.3 in our organization


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you might run into some. Depends on your setup, data and add-ons.

Try a test run, that will tell you what you need to know. Although a standard, no-add-on 6.1 to 6.3 seems to run flawlessly when I've tested it. (and 6.2 and 6.4)
Page Tree Macro Only Showing Space Name
Asked by felicity_hughes:

We are using Cloud Confluence. Our wiki is of considerable size, so we created a space with a single 'Site Map' page. In that page, we placed a Page Tree macro for each space, configured as follows:

Root Page - @none

Restrict to this Space Key - Key for the target space (usually 2 letters)

Start Depth - 3

...all other settings were left as defaults.

This gave us expandable trees for all spaces in one page, initially opened 3 levels deep. All the spaces were listed together - all we had to do was add a new macro to this page when a new space was added.

Recently, the Confluence look and feel changed. Our Site Map page is now completely broken - all the trees show is the name of the space. When we try to expand the tree, nothing appears underneath.

We've tried removing and recreating one of the macros, but we still only see the space name in the tree. Blanking out the root page makes the tree visible, but does not print the space name. How do we fix this?


Answers:
author: AnnWorley
body: On my Confluence Cloud test instance, I experimented with the page tree macro using the settings you describe and got the same behavior. I could get the space name to display, without the child pages, or else I could get the page tree but without the space name at the top.

A workaround would be to add the space name to the page above the page tree macro.

Because this does not seem to be intended behavior, I opened a bug report: [Page tree macro does not display the name of the space](https://jira.atlassian.com/browse/CONFCLOUD-56796)

I took the liberty of citing your use case. Please vote and/or comment to help get the attention of the development team.

comments: author: felicity_hughes
body: Thanks Ann. I did consider typing the space name ahead of each macro, but sometimes team members change the names without telling anyone and over time, the map could get quite out of sync with the content. I suppose another workaround would be to double the page tree macros - use the first to print the space name and the second, the tree contents. It's messy though.

Thank you for opening the bug. I've added my vote.
How can I make calender entries only display the What field and not the description?
Asked by Larry Carter:

I'm using the calendar widget on my confluence page to track what my team is working on. The What field is the summary item that I want to display on the calendar track and the description has additional technical details.

The calendar entries display the first line (or so) of the description and then the What entry. I don't want the description to display on the calendar entries at all, the description can be displayed by clicking on the entry as needed. So right now my calendar entries look very clutered and hard to read.

Any ideas on how to change this?


Answers:
author: AnnWorley
body: We have a request open to allow more customization of Team Calendar events: [Allow custom fields to be configured for events](https://jira.atlassian.com/browse/CONFSERVER-51197). It's a publicly facing bug tracker so you can communicate directly with the development team by commenting and voting on the ticket.

Currently there is no way to configure which fields show on the calendar. Some of the event types (like Travel) don't have a description field; it sounds like you want to use that field but just not display it, which is understandable.

When I choose the event type "Events" I noticed it only displays the "What" field. Could you use that event type? Here is a screenshot to make sure I am understanding correctly:

![Screen Shot 2017-08-15 at 2.13.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/4709i62900B52387D85A1/image-dimensions/644x623?v=v2 "Screen Shot 2017-08-15 at 2.13.38 PM.png")
How can you reference parent page in Excerpt Include Macro in template?
Asked by Lana Decker:

I want to be able to use Excerpt (macro) from a parent page when a report about this page is created using Create from template macro.

My use case: Parent page is a project tracking page with a summary, deliverables, and detailed requirements.

I want to be able to create a weekly report from Create from Template macro - and include Action Items and Deliverables Status sections (both set as Excerpts) from parent page to this report.

I cannot write User Macro due to Cloud Confluence limitation.

What are my options?


Answers:
author: Alexander Wirtz
body: Hey, not for you Lena but I created a custom user macro for this.

## Developed by: Felix Sch?fer \& Alexander Wirtz  
## Date created: 07/12/202

## @noparams

#set($parentId = $pageManager.getPage($content.id).parent.getContentId().asLong())  
#set ($requestedPage = $pageManager.getPage($parentId).getTitle())

#if ($parentId)

\<ac:macro ac:name="excerpt-include" ac:schema-version="1"\>  
\<ac:parameter ac:name="nopanel"\>true\</ac:parameter\>  
\<ac:default-parameter\>$requestedPage\</ac:default-parameter\>

\</ac:macro\>

#else  
Cannot show tasks on parent page because this page has no parent.  
#end


author: Alexander Wirtz
body: I have the same requirement but for confluence server / data center. Did you found a solution?


author: Lana Decker
body: If it is for the Cloud version - definitely yes!

comments: author: Stephen Deutsch
body: Yes, of course!


author: Stephen Deutsch
body: I'm working on something to make this possible, but it would probably be a part of a paid add-on (at the lowest price I can set it), along with some other useful features. Would you be interested?


Tags: cloud
How to link to an external filespace (outside confluence)
Asked by Angi B.:

I 'd like to link a text to a document at computers filespace, not to an uploaded document within confluence cloud. Is it possible and how?


Answers:
author: Nic Brough -Adaptavist-
body: How is the link exposed to the network or internet? What is the url of the "computer's filespace"?

comments: author: Angi B.
body: to the network - e.g. *U:\\IA_Center\\9. Templates*


author: Nic Brough -Adaptavist-
body: U:\\ is a relative thing on individual clients, it may not be the same everywhere. It's also not a url, so you can't use it as a link, unless your browsers support the format file://U:\\path

You can however have a look at the actual mapping - it should also be exposed as a file resource, so \\\\server\\path\\file - that gets around the U:\\ mapping problem, but you'll still need to be using a browser that knows file://


author: Angi B.
body: perfect, file:// works. Thank you!


author: AnnWorley
body: For more details about file:// support in modern browsers, as well as suggested workarounds, please see [Cannot link to local files from within Confluence](https://confluence.atlassian.com/confkb/cannot-link-to-local-files-from-within-confluence-216958257.html).


author: Angi B.
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) to the network - e.g. *U:\\Groupcenter\\9. Templates*
The "profile> tasks" tab does not display details of the task (for example, status)
Asked by Vladislav Varnavsky:

The "profile\> tasks" tab does not display details of the task (for example, status)

The environment for reproducing the problem:

Jira: 7.2.2

Confluence: 5.10.7

Steps to reproduce the problem:

1. Create a tasks list of on a page with confluence

2. Go to the "profile\> tasks" tab.

Expected Result:  
Visible: task key, summaries and status

Actual result:  
Only the task key is visible and the text "- Getting issue details ... STATUS" is displayed.

Support for the product is over. Tell me how to be in this situation


Answers:
author: AnnWorley
body: I was not able to find a support case or bug report with that error (Getting issue details ... STATUS). Although there was a similar error reported for the TOC macro, I do not think they're related.

To help isolate the issue, please add a [Task Report Macro](https://confluence.atlassian.com/display/CONF510/Task+Report+Macro) to a test page and see if the tasks show as expected.

I am curious why you mentioned your JIRA version - do the tasks have JIRA issues associated with them? If so, please check the status of your Application Links on both Confluence and JIRA.

Please let me know why support is over. (Neither version has reached [End of Life](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html) yet.)
Adding Excerpt to Mail Notification
Asked by Daniel Koeck:

Hello,  
We have a request from a user who wants to include the excerpt of a page in a Confluence notification, next to or below the page title which is displayed as a link in the mail.  

How can we do that? - I think this method needs to be used: <https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html>  

Thanks in advance


Answers:
author: AnnWorley
body: I am not sure how to edit the email templates - perhaps one of the developers in our Community can pipe up with the needed code.

I am answering to let you know that the functionality you are describing was supposed to be implemented in Confluence 5.2:

[Include page and blog post content excerpts in mention email](https://jira.atlassian.com/browse/CONFSERVER-28139)

If your Confluence version is above 5.2, please attach a screen shot that shows the email with no excerpt (redacting email addresses and other secure information, of course).

comments: author: Daniel Koeck
body: Thanks for your reply. I'm wondering if the functionality only applies to mention mails... This post is about normal notifications.

I'm attaching two screenshots where you can see the page with the excerpt and the notification that's without excerpt.

Thanks in advance!

![e-mail without excerpt_mod.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/4990iF062BCF7650A071E/image-size/large?v=v2&px=999 "e-mail without excerpt_mod.jpg")![excerpt in the page_mod.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/4991i0C7EDBEAAE92523A/image-size/large?v=v2&px=999 "excerpt in the page_mod.jpg")


author: AnnWorley
body: The notification in the screenshot you posted is for a comment, and it looks like the comment is in the email.

Here is a notification from when "123" was added to a page, as you can see, there is a little excerpt from the page, and it says what was changed:![Screen Shot 2017-08-21 at 1.11.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/4992iF8267290392FE9A4/image-dimensions/729x479?v=v2 "Screen Shot 2017-08-21 at 1.11.00 PM.png")

Please let me know what version of Confluence you are using. The version is at the bottom of each page and can be viewed at Confluence Admin\>System Information.


author: Daniel Koeck
body: We're using Confluence 6.2.4


author: Daniel Koeck
body: So does that mean that the excerpt is only shown for notifications for page changes, not for comments?


Tags: notification
Tracking contracts and service agreements
Asked by sjvservicedesk:

I'm looking for a way to track service agreements/leases/contracts.

I assume I would store the documents in Confluence, but how could I get reminders of upcoming end dates (a few weeks in advance) and also view all the contracts in a calendar?

Thank you,


Answers:
author: AnnWorley
body: You can use [Custom Event Types](https://confluence.atlassian.com/teamcal/custom-event-types-659785408.html) in [Team Calendars](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.team-calendars/server/overview) to track the contracts and agreements. You may set reminders there.

I would create a space called "Agreements" and associate a calendar with the space. Each company you have an agreement with could have a page in the space, and the actual agreements could be attached to the related pages. When you sign something new, set up the contract as an event on the calendar and set the reminder.
Can I create a table that shows data from child pages on the parent page?
Asked by Bill Blinn:

I've been asked to create a parent page that will have a series of child pages with detailed information about events. The request includes the ability to extract specific information from the child pages (start date, clearance date, cause) for use in a table on the parent page.

The child pages will contain large amounts of descriptive text that should not be included on the parent page.

The Content Report Table doesn't do what I need and using Excerpt and Excerpt Include would be painful for the user.

I found <https://community.atlassian.com/t5/Confluence-questions/How-to-aggregate-the-contents-of-certain-section-of-a-page-on/qaq-p/314436>, which describes a macro. This might work, but I am not a system administrator. Is it possible for a space administrator to add such a macro to a specific page?

Or is there a better option that I'm missing?

Thanks!


Answers:
author: Christo Mastoroudes _Adaptavist_
body: The system admin will have to create the macro, but once it is created any user with page edit permission should be able to use the macro on the page.

The tricky bit might be to pull exactly the information you want from those child pages. The proposed solution on the link you provided looks ok, but also requires the same unique label for each page in the page hierarchy. It might be possible to just get all the decendants instead of searching for pages with labels.


author: Bill Blinn
body: Thanks. For now we'll have to use a manual process. If one of the system managers ever has time, perhaps we can automate it.
How to forbid creation of JIRA ticket when selecting the text in Confluence on space level?
Asked by Andrii Maliuta:

Hello All.

How to forbid creation of JIRA ticket when selecting the text in Confluence on space level? So that when I select the text only Inline comments feature is present. I know that Text select option can be switched on/off in a profile, but it is for all Confluence instance and for the whole menu.

Can you please suggest something on this?

Thank you.


Answers:
author: AnnWorley
body: For detailed steps, please see this guide:

[How to Disable the Create JIRA Issue Functionality in Confluence](https://confluence.atlassian.com/confkb/how-to-disable-the-create-jira-issue-functionality-in-confluence-681902357.html)

comments: author: Andrii Maliuta
body: Ann, thank you for your answer. As I understand, it works on the whole instance level. Is there a way to do it on a space level?
Remove restrictions from pages
Asked by vrgl:

I am a space admin having all permissions marked as " (/) ", except for **delete own** . Even so, I am unable to remove restrictions for some pages, created by other users, for which I don't have **edit or view**.

Is it posible to remove restrictions on pages without having specific permissions on them, but only admin permissions on the space the pages belong to?


Answers:
author: Thomas Schlegel
body: Hi Virgil,

yes, it is possible. Open the page

http://\<your-confluence-url\>/pages/listpermissionpages.action?key=\<spacekey\>

As an admin, there you can see the list of restricted pages and remove their restrictions.

comments: author: vrgl
body: I went there, but as far as I can see it works only on pages that my user has explicit permissions on.

When I try to remove the restrictions from a page that is limited (both edit and view) to some specific users, removing the restrictions action links to a page that displays the following message:

*You do not have permission to view this page. Request access below, you will receive an email when youve been granted access.*

***Request access***


author: Thomas Schlegel
body: Hi Virgil,

yes, you are right. I have to correct myself, I'm sorry.

You also need to be Confluence Administrator to break the lock on the pages, space administrator is not enough.
Is it possible to use CSS in confluence for only 1 page and all his pagechildren
Asked by Esther Lansbergen:

We would like to use a CSS styling for one tree in the space. So only for the page and his children. The rest will not use this styling. Is this possible? Or do we need to use two different spaces?


Answers:
author: Stephen Deutsch
body: It may be possible using some sort of hacky workaround, but the effort required would be very high. I would recommend putting the pages in two different spaces if possible.


Tags: css

stylesheet
Why the SSL Error when editing Office docs in Chrome with Office 2016 Win 7?
Asked by Todd Whiteberg:

When I try to edit an office document, I see the Office splash screan followed closely by an error window titled, "Microsoft Word Security Warning". "Certificate error. The application experienced an internal error loading the SSL libraries."

Only an OK to cose the window. Doc does not load. Any suggestions would be greatly appreciated.

Windows 7 x64 SP1  
Office 2016  
Confluence Version 6.2.3 and build 7201


Answers:
author: Shannon S
body: Hi Todd,

Currently Office 2016 is not supported in the Edit in Office feature, but we do have a feature request ongoing for this: [CONFSERVER-38024](https://jira.atlassian.com/browse/CONFSERVER-38024)

However, I have found a [workaround on a 3rd party site](http://kb.mit.edu/confluence/display/istcontrib/Outlook+2016%2C+2013+and+2010+SSL+Cert+Solution) that may help you with this issue. Have a look at that and see if you're able to edit your registry in order to work with Office 2016. You can also see [the details from Microsoft](https://blogs.technet.microsoft.com/office_integration__sharepoint/2015/04/20/office-2013-error-certificate-error-the-application-experienced-an-internal-error-loading-the-ssl-libraries-when-opening-files/) regarding the same error, but in Office 2013.

Let us know if you have any trouble!

Kind Regards,  
Shannon

comments: author: Todd Whiteberg
body: Hi Shannon,

It doesn't look like this issue is being actively worked on or even assigned to anyone to work. Being that we're getting towards the end of 2017, do you know when we can expect to have compatibility with Office 2016.

Thanks,

Todd


author: Shannon S
body: Hi Todd,

Although the feature request is a couple years old, it is currently in its initial stages of being considered. If you haven't before, you can read more information about which features we choose to implement: [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

You can still go ahead and try the workarounds I listed above, and see if there's a way around the error. Feel free to let us know in the community if you run into any issues or have any questions regarding this.

<br />

Kind Regards,  
Shannon
losing anchor
Asked by Alexander levy:

I have attached anchors within a document and it is working fine, However, I have imported a new document to replace the existing, and now the anchor just leads to the document, not the area that was modifed (where the anchor was placed).


Answers:
author: Boris Berenberg - Atlas Authority
body: Importing a new document would overwrite the entire old one. So it makes sense that the anchors no longer work. What are you importing from? Try adding the anchors into the source document.