youngmon/atlassian-qna huggingface dataset:
how to change to administrator
Asked by roxanne davenport:

while filling out my profile with the company, I put volunteer. I volunteer for the company, but I own the site. How can I change myself to administrator? No one else can log into this.

Thx,

Roxanne


Answers:
author: Nic Brough -Adaptavist-
body: I'm not sure I understand what you have done here. Have you installed Confluence yourself? Or is it a Confluence installation that you need to administrate but do not yet have the rights for? Can you log into it at all?


Tags: confluence-administration
Adding entire directory to group
Asked by Carla Woodgate:

How would I add an entire user directory to a newly created group? Or, how can I make newly added users default to a group?

We have imported the entire active directory into Confluence, but in order for anyone in the directory to have access, we have to go in, one user at a time, and add them to a specific group. I have created a group for our entire field and want to move all active directory users to that group. How would I go about doing this?

Thank you


Answers:
author: Rob Woodgate
body: Hi Carla,

Confluence doesn't provide a bulk tool for this by default. However, there are plenty of[User Management add-ons](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=user+management) in the Atlassian Marketplace; the [User Updater for Confluence](https://marketplace.atlassian.com/plugins/bg.nemetschek.addon.confluence.confluence-user-updater/server/overview) looks like it can do what you want (although it's not free).
Side Bar Does not show pages by default in confluence
Asked by Mazen Hassan:

I currently have to click on the recently updated pages to be able to display all pages that are part of my confluence page. How do I make those pages display by default?

I have the Navigation display options under "Configure Sidebar" to show "Page Tree".  
[](https://community.atlassian.com/t5/Confluence-questions/Side-Bar-Does-not-show-pages-by-default-in-confluence/qaq-p/429297?attachment-id=12596){#link_11860bece9e6a0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72769/1/sidebar.png){#display_11860bece9e6a0_0}


Answers:
author: Virginia Pino
body: No puedo ver las im?genes y espero estar respondiendo bien.

Para que aparezcan todas las p?ginas en la barra lateral, deben estar como hijas de la p?gina configurada como home.

Espero les sirva esta informaci?n.


author: Mazen Hassan
body: Here's the current view:

sidebar1.png  
[](https://community.atlassian.com/t5/Confluence-questions/Side-Bar-Does-not-show-pages-by-default-in-confluence/qaq-p/429297?attachment-id=4641){#link_11860bf8c6e5af}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72771/1/sidebar1.png){#display_11860bf8c6e5af_0}

comments: author: Rob Woodgate
body: HI Mazen,

If you click Space Tools \> Configure Sidebar, does it still look like that?


author: Mazen Hassan
body: Space Tools \> Configure Sidebar looks like the image below.

<br />

sidebar.png  


author: Rob Woodgate
body: Hi Mazen,

How odd. Based on your screenshot I'd expect the pages to be visible.

The 2 things I can think to try are to turn Pages off and back on again, and turn Shortcuts back on again. If neither of these work then you'll need to log a support call with Atlassian - this doesn't look like normal behaviour to me.....


author: Rob Woodgate
body: Hi Mazen,

Do you have pages enabled in the side bar? When you Configure Sidebar the Pages option should have a minus next to it, like this:

Sidebar pages.png  
[](https://community.atlassian.com/t5/Confluence-questions/Side-Bar-Does-not-show-pages-by-default-in-confluence/qaq-p/429297?attachment-id=2283){#link_11860c0aef6baa}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72770/1/Sidebar%20pages.png){#display_11860c0aef6baa_0}


Tags: cloud

confluence-cloud
how to change confluence language in my perfil ?
Asked by Marcelo Mrack:

Im using Confluence Cloud.

In the Confluence -\> Perfil -\> Parameters -\> Language, shows "Automatic Browser Detect"

I need to set a specific language in Confluence, not my browser !!!

How ?


Answers:
author: Rob Woodgate
body: Hi Marcelo,

Go to General Configuration, and in the Configuration section on the left hand side click **Languages** . You can change the default Confluence language there. Users can also select a default language in their Profile, and this will be given [the highest priority](https://confluence.atlassian.com/doc/edit-your-user-settings-1016023.html#EditYourUserSettings-MoreaboutLanguage) by Confluence when deciding what language to use.

There are additional language packs available on the [Atlassian Marketplace](https://marketplace.atlassian.com/) if the default languages don't include the one you want.

comments: author: Marcelo Mrack
body: Hi @Rob Woodgate

I think that had problems in javascript, so the **Edit** butto was not visible.

After your tip, and a (famous) \^Control-F5, I can change this setting.

Tks.


Tags: cloud

confluence-cloud

language
confluence date macro using international (non-US) format
Asked by Robert G. Nadon:

Hi all,

When I began typing a date in Confluence Eg. 01/02/2011 the calendar app pops up (the one that is started with //) and shows a date of February 1, 2011. The Confluence default setting is Eng-US, the local user setting is US, the default date settings is: MMM dd, yyyy.

My user base wants this to default to US (the above date to show January 2, 2011) as 90% of the company is US. Is there a way to set the behavior of the date app (is that a macro?)

Thanks,

Robert

<br />


Answers:
author: Robert G. Nadon
body: This is a reproducible bug

* [CONF-45492](https://jira.atlassian.com/browse/CONF-45492).

I recommend if you are experiencing the problem that you vote for the above issue.


author: Robert G. Nadon
body: This is a reproducible bug

* [CONF-45492](https://jira.atlassian.com/browse/CONF-45492).

I recommend if you are experiencing the problem that you vote for the above issue.


author: Robert G. Nadon
body: This is a reproachable bug

* [CONF-45492](https://jira.atlassian.com/browse/CONF-45492)   

  If you are experiencing this problem I encourage you to vote for the above issue.


Tags: confluence-administration
Confluence Questions for both employees and customers
Asked by Rob Torio:

*This question is in reference to Atlassian Documentation: [Permissions](https://confluence.atlassian.com/pages/viewpage.action?pageId=407724476)*

We would like to make Questions available to both employees and customers who use our Confluence wiki. Is there another away of setting permissions and isolating topics for our employees and topics for customers without having to tell all users to ask a question in a space in order to make a question 'private'?


Answers:
author: Rodney Hughes
body: Do you have means of categorising a User by two different Permission groups such as "Employee" vs "Customer"? or is everyone only granted permission on a user by user name basis

If so then assuming you have a Space with access to anyone holding "Customer" or "Employee" Permission group, set one question page with Page View Restriction to "Employee" Permission group - none of the Users holding Customer Permission will be able to see that page.

Then another question page with View Permissions to "Customer" Permissions Group plus the individual employee individuals nominated to provide answers, or the whole Employee group.

comments: author: Rob Torio
body: Hello Rodney, yes, our Wiki users are categorized by using wiki user groups so all our employees are in an Employee group while our customers are in a Customer group.

Access to spaces or pages in the Wiki are also set according to user groups. However, according to the Confluence Questions documentation:
> Confluence organizes its content in spaces. Questions recognizes that some content should be available anywhere - **so questions can be created *outside* spaces and organized just by topic,** or asked *inside* a space, to inherit space permissions and keep things together.

Our concern is with internal- or for-employees-only questions that are posted outside a space by mistake, which exposes it to all users with access to Confluence Questions.


Tags: confluence-administration

documentation

permission

questions-for-confluence
Can I limit permission based on labels in confluence?
Asked by Robert Olejniczak:

Hi,

is there any way to limit permissions in confluence based on labels?

E.g. all sites with label "ABC" are only visible for users in a specific group?

Thanks

Robert


Answers:
author: Rob Woodgate
body: Hi Robert,

There is no way to limit access to spaces or pages based on labels. There are quite a few [permission add-ons](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=permissions) in the Atlassian Marketplace and one of those may be able to help you.

comments: author: Robert Olejniczak
body: Hi Rob,

unfortunately I haven't found by now a suitable plugin for this special use case.

Thanks anyway


author: Bioinformatics
body: Hi Robert - did you ever find a way to limit access to spaces or pages based on labels?

Thanks,

Steve


author: Miriam Hopton
body: I am curious as well, regarding can you assign permission on viewing/access based on labels. That would be a great feature to have (if not available) and it seems like many others want this.


author: Rodney Hughes
body: I think Confluence works the other way in that people have access to different Spaces based on what Permission groups you assign to them individually.

So if you have Space ABC, DEF and XYZ, ABC will allow anyone access if they hold Permission group Alpha, DEF will allow access to anyone who holds permission group Delta, whilst XYZ will allow access to anyone who holds either Alpha or Delta.

Suppose Fred has been given both Alpha and Delta Permissions, he can see all three Spaces.   
But if you later remove Delta Permissions from him he will revert to only seeing ABC.

Just continue through each of your Spaces deciding if you want either Alpha or Delta or both Permissions group to have access.

comments: author: Robert Olejniczak
body: Hi Rodney,

our use case is: limit/restrict some labeled sites to special groups only within the same space.

Additionally I should mention that we don't grant space admin permissions to our users as we have to be very carefully about the visibility of each space. Therefore only admins can change permissions.

Of couse we can manage the permissions/restriction for each site individually. But that means a lot of administration. If I could assign a permission/restriction to a label and the label itself is mapped with groups/users it would be a nice feature as it would allow a kind of sub-administration by space-users itself within the space.

Thanks anyway


Tags: confluence-administration

permission
Page viewable only when Admin Approves.
Asked by sameer7:

I want to give Page addition permission to a user but I also want that the contents or the page itself is view-able to other users only when an Admin approves it. I don't want to allow the other users to view until the page is approved by someone(say an admin).

So can I do this in confluence?


Answers:
author: Milo Test
body: Of course you can do it manually by adding page restrictions so only the approver can view it, and when approved, the approver then removes the restriction.


author: Nic Brough -Adaptavist-
body: Not natively, but I suspect the Script Runner add-on could be used to place and remove page restrictions, and the Comala Workflows add-on actively implements "hide until page approved" workflows.


Tags: confluence-administration
The application was unable to serve your request
Asked by Michael Pak:

I'm getting this error while saving diagram:

```
The application was unable to serve your request:com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist.
```


Answers:
author: Vasiliy Zverev
body: ????????? ???:

* ???? ???????? ?? ???? ?????? ???????
* ???? ? ???????????? ??? ???? ?? ????????

comments: author: Michael Pak
body: ?? ?????. ??????? ???? ????????? ????????, ? ??? ????? ????????? ?????????. ? ??????????? ???????? ?????? ???????? ?????????.


author: Michael Pak
body: ?????????? ??? ????? ?? ??????????. ??????, ??? ??????????.


author: Vasiliy Zverev
body: There are two option:

* this page was deleted
* user do not have permission to view this page


Tags: cloud

confluence-cloud
Is it possible to get my page ranked first in search results?
Asked by Robin Buitenhuis:

Our team is responsible for supporting databases. We want our page to rank first when users search for the keyword 'database' using the search field in the Confluence menu bar. Is this possible? If so, how do I do this?


Answers:
author: Rob Woodgate
body: Hi Robin,

**Short answer:**

You can't (in any meaningful way)

**Longer answer:**

[This page](https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html) explains the weightings for search results. You might be able to "game" this a bit to boost a particular page, but you probably won't see much benefit, especially when the word "database" is so common.

[This question](https://answers.atlassian.com/questions/27288/customizing-of-search-results-ranking) has more information, including a link to an enhancement request to provide the ability to tweak the rankings. However, that question is from 2012 and the ticket is still open, so presumably it's very low priority for Atlassian.

You can integrate Google Search into your Atlassian instance; [this question](https://answers.atlassian.com/questions/8629347/how-does-confluence-search-ranking-work) talks a bit about it, although you'll probably have to engage a 3rd party to do it for you.


Tags: confluence-administration
What does the term "other" cover in Indexing Language cover?
Asked by Morten Bjerregaard:

What does the term "other" cover in Indexing Language cover?

On the "General Configuration page in Confluence.

It is possible to make changes in the "Formatting and International Settings"

I can edit "Indexing Language" UTF-8

I can choose from a variety of languages, including "other". I can not find description of what this covers and how the search index reacts to this setting. It is clear that the chosen language is English, the index ring choose English terms and words, my language "Danish" is not represented and can not be purchased as a language pack. What impact does this have on my search index and my search resultarer if I choose "other"?


Answers:
author: Rob Woodgate
body: Hi Morten,

I don't know what the impact of "Other" will be, but that doesn't matter if you can get a Danish language pack....and you can :smile:

The [Installing a Language Pack](https://confluence.atlassian.com/doc/installing-a-language-pack-214860198.html) page explains how to add the pack, and it includes a link to the [user generated language packs](https://translations.atlassian.com/?_ga=1.52741805.408545321.1444895594), of which Danish is one.

Jeg h?ber, der hj?lper. Held og lykke!


Tags: confluence-administration
Can I export an entire confluence space onto Word?
Asked by Priscilla Ortiz:


Answers:
author: Bill Bailey
body: Or you need the Scroll Office Exporter from K15t. It allows you to do a better job of Word export (even though I question the sanity of exporting Confluence to Word :wink: )


author: Milo Test
body: Not directly, but you can export it to XML and import that into Word.


Tags: confluence-administration
I successfully enable the backup path configuration and I can set it to a directory on my local hard drive but when I set it to a maped network drive on a synology nas it says ' Backup path specified does not exist.'
Asked by Magnus Larsson:

*This question is in reference to Atlassian Documentation: [Configuring Backups](https://confluence.atlassian.com/pages/viewpage.action?pageId=138348)*

I successfully enable the backup path configuration and I can set it to a directory on my local hard drive but when I set it to a maped network drive on a synology nas it says ' Backup path specified does not exist.'


Answers:
author: Nic Brough -Adaptavist-
body: How have you "mapped" the NAS drive?

Backups can be done to shared storage (although latency and potential disconnects mean it is not a recommended or supported thing to do in most cases), but there are some quirks, and Confluence will not recognise some types. We don't even know what OS you are on, let alone the mapping method you've used.


Tags: backup

confluence-administration
Can I add a css class without using source editor?
Asked by Sharon Metzger:

I currently have a few CSS classes in my CSS stylesheets, for example, p.code1first to change a paragraph's font to Courier and indent the margin-left -- code1next to do the same formatting, but without a margin-top.  

Is there a way to apply these in the regular edit mode, without editing HTML by hand? I can go into source editor and add class="code1first" to a \<p\> tag, but is there a way to do this via macros or other keyboard shortcuts?


Answers:
author: Bill Bailey
body: Or you can create a very simple user macro to do the same thing, allowing you to generate a more complex HTML structure if you need it.


author: Davin Studer
body: You can get the [Content Formatting for Confluence add-on](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros/cloud/overview) (free) and use the "p" macro which has a class attribute in it.

comments: author: Sharon Metzger
body: Thanks -- I was looking at that add-on, and was wondering if it would do. I'll try it out.
What's the relationship between Jira and Confluence?
Asked by Niamh Williams:


Answers:
author: Davin Studer
body: Confluence is a wiki platform for creating documentation and some companies even use it for their actual website. JIRA is an issue tracking system. You can embed macros in Confluence that can show details about your JIRA tickets. So, for instance you could have a knowledge base article and you could tie that article to JIRA tickets that apply.

comments: author: Milo Test
body: I was going to say, "Better than just friends, but a little one sided." Your answer was better. :smile:


author: Davin Studer
body: Made me laugh. :smile:


author: Niamh Williams
body: Thanks. The reason I'm asking is that I have a Program of work which I want to break down into sub-projects. I'm trying to figure out a way to do this in JIRA but I can only create multiple single projects that have no umbrella. I was wondering if Confluence could be the umbrella/program level and JIRA act as sub-projects under that program?
can I import excel spreadsheet
Asked by Debbi Czernik:

I would like to import an excel spreadsheet into a confluence page.


Answers:
author: Rob Woodgate
body: Hi Debbi,

There is no native Excel import into Confluence. I can't say for certain, but I suspect it's due to the potential complexity of dealing with things like functions, pivot tables and the like. There are Confluence plugins that can help though - here is [a list of the Excel plugins for Confluence](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=excel) on the Atlassian marketplace.


author: Davin Studer
body: You can also attach the Excel spreadsheet to the page and then use the Excel macro to render it to the page.


author: Milo Test
body: Yes, sorta'.

The easiest way is to simply select the cells you want, and paste in a page in edit mode.

Keep in mind that formulas won't transfer.
How can I set the default page for an Atlassian Cloud site?
Asked by Robb Gosset:

I have an Atlassian site set up with JIRA Software and Confluence. One of the things I want to host on the site is public Wiki pages to allow customers to download software updates and view documentation. I don't want them to have to log in.

If I type the URL of my cloud instance into a browser I get directed to the login page for my site, how can I change this so that users are directed to Confluence instead?

I'm aware I can change the landing page for logged in users to confluence and I can change the default home page in confluence to a specific page in a specific space but I am asking about the entire cloud instance? How can I get blah.atlassian.net to direct to Confluence instead of a login page?


Answers:
author: James Dellow
body: Via user management for Cloud you can set the default application for all users (JIRA or Confluence) - see <https://confluence.atlassian.com/cloud/manage-application-access-744721629.html#Manageapplicationaccess-Setupdefaultaccess>

But I don't believe this will work for anonymous users (or its a bug), so I would suggest you raise this directly with Atlassian support.

Alternatively, consider using something like Instant Websites for Confluence by Arijea <https://marketplace.atlassian.com/plugins/instant-websites/cloud/overview> to publish a public support site.


Tags: cloud

confluence-cloud

moderators
Create space button doesn't work
Asked by Andrey Neverov:

Google Chrome console output: <http://take.ms/FEZK4>


Answers:
author: Sam Hall
body: Hi Andrey,

Can you be more specific about which button you mean and what is not working?

Is it this one?

create-space.jpg

Sam  
[](https://community.atlassian.com/t5/Confluence-questions/Create-space-button-doesn-t-work/qaq-p/100583?attachment-id=11035){#link_118fca4495b238}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16877/1/create-space.jpg){#display_118fca4495b238_0}

comments: author: Andrey Neverov
body: Yes. That's what I observe in Google Chrome console: <http://take.ms/FEZK4>.


Tags: cloud

confluence-cloud