youngmon/atlassian-qna huggingface dataset:
white label a Confluence page public link
Asked by Jonathan Witt:

Hi How do I remove or swap out the Confluence logo (upper left hand corner of site) for my company logo? And remove the "Open in Confluence" button in the upper right hand corner.

Global settings \> look and feel only change internal full access site.

Thanks


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Jonathan Witt](/t5/user/viewprofilepage/user-id/5540152)

There are a number of Marketplace apps that allow you to publish pages as websites, these will allow you to remove any Confluence-ness. I don't endorse one vendor over another, so I encourage you to test them.

comments: author: Jonathan Witt
body: Thanks [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) !!


author: Jonathan Witt
body: Hi [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120) Without bias can you direct me to apps that can satisfy this requirement? Cheers.Jon


author: Shawn Doyle - ReleaseTEAM
body: You could start here

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=website](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=website)


author: Jonathan Witt
body: Thanks [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120)


author: Laurie Sciutti
body: Hello [@Jonathan Witt](/t5/user/viewprofilepage/user-id/5540152) and welcome to the Community! To change your logo, navigate here https://*yoursite*/wiki/admin/look-and-feel/customize-navigation and upload your logo. Regarding the "Open in Confluence" button \~ can you share a screenshot of where you see that (as it appears under several different scenarios)?

comments: author: Jonathan Witt
body: hi [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) . Thanks for the welcome! I did already change my logo for the our main site where some of us can edit content. I'm having trouble figuring out how to change a logo and the header information on a pubicly available page. I've attached an image with circled items I'd like to change or eliminate. Make sense? Thank you!

![Exafluence External Public Page.png](https://community.atlassian.com/t5/image/serverpage/image-id/334698i549BB95EEB8762ED/image-size/large?v=v2&px=999 "Exafluence External Public Page.png")


author: Laurie Sciutti
body: Got it! [@Jonathan Witt](/t5/user/viewprofilepage/user-id/5540152) \~ that's a public link and apparently the capability for customizing logos for public links is not yet available. I recommend upvoting the enhancement request: <https://jira.atlassian.com/browse/CONFCLOUD-77334>


author: Jonathan Witt
body: Thanks [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) ! Are you aware of any third party Confluence partner apps that help solve this issue now while we wait on an enhancement? thanks again!


author: Laurie Sciutti
body: Not that I'm aware of, [@Jonathan Witt](/t5/user/viewprofilepage/user-id/5540152).


Tags: cloud

confluence-cloud
Placeholders displayed instead of custom dashboard description.
Asked by Shashank Aman:

The description of dashboards are not being displayed. Placeholders are present in place of description. Can you help here to resolve this issue. This is a custom gadget that user has developed for himself. We are hosting our Jira in cloud. We have two environments i.e for testing and for production, in testing there is no issue like this, but in production we have this issue since we upgraded jira to 9.15.2 in last week of july 2024.

Thanks in advance for your help and solutions.


Answers:
author: Marc - Devoteam
body: Hi [@Shashank Aman](/t5/user/viewprofilepage/user-id/5135380)

Can you check if maybe any of the following is the reason on the affected environment.

[fix-gadget-titles-showing-as-__msg_gadget-in-jira-server](https://confluence.atlassian.com/jirakb/fix-gadget-titles-showing-as-__msg_gadget-in-jira-server-813697086.html)


author: Sebastian Krzewi?ski
body: Hi [@Shashank Aman](/t5/user/viewprofilepage/user-id/5135380)

Sounds like bug in Jira. I don't have solution for this. Did you raise support request for that?

Regards,

Seba

comments: author: Shashank Aman
body: Hi [@Sebastian Krzewi?ski](/t5/user/viewprofilepage/user-id/1561725) Not yet. Seems but we are having this issue in only one environment and other is good and both are having same version and all.


Tags: data-center

jira-data-center
I need to create an automation that will get the fields from Epic and sum of all the values.
Asked by Sumit Raghuvanshi:

I need to create an automation that will get the fields from Epic (fields only applicable for epics not any task or issue) and sum of all the values from that fields needs to be reflect on Dashboard as well. I tried with the same but not able to do total of that fields. I can't use any script runner or plugins as well, I've to do that by automation rule only. If someone has any idea for that please share.  

<br />


Answers:
author: Marc - Devoteam
body: Hi [@Sumit Raghuvanshi](/t5/user/viewprofilepage/user-id/5572323)

A dashboard gadget shows information from issues or issues it self.

You can't show just a calculation of some field values, as the field that would store the information needs to exist, custom field and this field needs to be on a screen of an issue type to be shown in a gadget on a dashboard.

So there is a total explanation, select the edit fields option in the rule this shows the sum up action.


author: Sebastian Krzewi?ski
body: Hi [@Sumit Raghuvanshi](/t5/user/viewprofilepage/user-id/5572323)

Please check this template - <https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/9919294>

It's almost as your case. You need to modify it little bit.

Regards,

Seba

comments: author: Sumit Raghuvanshi
body: Hi @Sebastian Krzewi?ski,   

I've went through the template for some points it is helpful but still there is no explanation about total. Do you have any other idea ?

Regards,  
Sumit


Tags: automation

cloud

jira-cloud
[JMWE] post function error
Asked by Nicolas Andika:

Dear all,

i have created a post function "Set Issue Fields" but it gives an error like this: ![Screenshot 2024-09-02 at 11.27.37.png](/t5/image/serverpage/image-id/344991i533AD523F270F1AC/image-size/large?v=v2&px=999 "Screenshot 2024-09-02 at 11.27.37.png")

what does it mean and how to solve it?

Thankyou


Answers:
author: David Fischer
body: Hi [@Nicolas Andika](/t5/user/viewprofilepage/user-id/4849727)

If you edit the post function, you'll notice a warning on the page next to the option to suppress notification emails about the field changes. This is because of a limitation of Jira Cloud.

Two solutions:

- uncheck that option

- make sure the user running the post function is an admin, or the "add-on user" (see the "Run as" option)

comments: author: Nicolas Andika
body: Hi [@David Fischer](/t5/user/viewprofilepage/user-id/538255)

i already change the user that running the post function is the add on user and it works,

Thankyou


author: Jerrold - Empyra
body: Hi [@Nicolas Andika](/t5/user/viewprofilepage/user-id/4849727)

It seems to be a permission issue the person who triggered the event may not have to permission to edit the fields that to set here. can you please give more information about the post function like what field , transition and if possible pls share a screen shot of the post function.

Thank you.

comments: author: Nicolas Andika
body: Hi [@Jerrold - Empyra](/t5/user/viewprofilepage/user-id/5352480)

i already checked the permission and nothing's wrong with it, only just the user that running is not the add on user, and i already fix it,

Thankyou


Tags: addon-com.innovalog.jmwe.jira-misc-workflow-extensions

cloud

jira-cloud

jmwe
Unfinished QA task from a sprint
Asked by Smitha Joseph:

How should an unfinished QA task from a sprint be ideally managed or carried forward to future sprints? Should the total estimate include both the Development Story Points (DEV SP) and QA Story Points (QA SP)?

QA teams sometimes test development work from two or three sprints prior to the current one.

To manage and carry forward an unfinished QA task from a user story in a sprint, should I create a separate story for the QA sub-task in the next sprint, given that the development part will be completed in the current sprint?


Answers:
author: Smitha Joseph
body: query


Tags: cloud

jira-cloud
Want to change name status on workflow. but the new name status existed and used in the workflow
Asked by Febrilia Putri Inzani:

I want to change the name status on workflow from 'Open ticket' to 'To Do'. but, the error display is 'the status already existed and used in other workflow.' so, I need to move all the tickets(?) in the project but i don't know steps how to do from copy workflow, edit workflow, even move the ticket. should i move ALL of the ticket or only that one specific status which i want to change? Thank you


Answers:
author: Lisa Forstberg
body: Hi [@Febrilia Putri Inzani](/t5/user/viewprofilepage/user-id/5581762) ,

Welcome to the community!

Firstly are you working in a "Company managed project" or "Team managed project"?

br

Lisa


author: John Funk
body: Hi Febrilia - Welcome to the Atlassian Community!

Do NOT change the name of the Status in the Workflow - that will change the name of that Status in ALL workflows!! You need to add the new status to your workflow and modify the transitions to use the new status instead of the existing one.


author: Cristian IONESCU
body: Hi Febrilia,

You can try the following:

1.Create or Copy Workflow: If you don't already have a custom workflow for your project, you'll need to create a copy of the current workflow. This ensures that any changes you make do not affect other projects that might be using the same workflow.

2.Edit Workflow: Edit the newly created workflow to replace the status "Open ticket" with "To Do" (don't rename the status)

3.Associate the New Workflow with Your Project: Once the workflow is updated, associate this new workflow with your project. This typically involves navigating to the project settings and selecting "Workflows", then assigning the new workflow to the project's issue types.

4.Move the Tickets: If you want to avoid conflicts, you'll need to transition all tickets currently in the**"Open ticket"** status to the new status **"To Do"** .  

Hope this helps you.

comments: author: Lisa Forstberg
body: Hi Cristian,

Note that the step 4 is not needed.

When you publish a workflow that is not containing the status "Open ticket" then the publish process will allow the admin to map any existing issues in status "Open ticket" to any of the statuses that exist in the workflow that is published.

all the best

Lisa


Tags: cloud

jira-cloud
Can Automation Rules create project components?
Asked by E:

**TLDR:**Can Jira Automation Rules create project components? {#toc-hId--328555478}
-----------------------------------------------------------------------------------

#### **End Goal:**(Relative to an Automation Rule) {#toc-hId--1434945363}

* When rule triggered,
* ++Create new project component named: { "Onboarding of" cf\[10901\] }++
* Apply that component to trigger issue (so its children can just inherit it)

cf\[10901\] aka "Name" is the custom field for the new starters name.

#### **Context/Background:** {#toc-hId-1052567470}

I've been making a set of rules, that automate the process of creating the mannyy tasks involved in onboarding a new employee.

I realise now that some 30 tasks are made for each new starter, and I was considering how to categorise each individual new starter - Imagine putting them into their own little folders, and inside are all of the issues related to them (or related to that component).

I have completed the actual rules for making the tasks to onboard them start to fin. The first of which is a 'starting point' rule. That rule creates the backbone of the many rules after it. The starter essentially creates the core tasks, which the many others then are parented by...

That starting rule is triggered by the creation of an issue of the type "New Starter", along with some error handling.

There is a custom field cf\[10901\], which contains the new starters name. This already inherited by every task.

#### Postscript: {#toc-hId--754886993}

I did try simply using the additional fields to add a non-existent component, unsurprisingly it did not work.

I am exploring different outcomes, not in line with my goal, as I am not sure my goal IS actually obtainable.

If you think that the above is not possible, are there any other methods you may recommend?

I'm not using sprints, epics or versions - might they help?

**Jira Version: Datacentre - Atlassian Jira Project Management Software (v9.12.11**


Answers:
author: Victor Law
body: Hi [@E](/t5/user/viewprofilepage/user-id/5581741) ,

I think you may try to automate the Component creation via Automation with REST API web request or Groovy:

* <https://docs.atlassian.com/software/jira/docs/api/REST/9.12.12/#api/2/component-createComponent>
* <https://docs.atlassian.com/software/jira/docs/api/9.12.12/com/atlassian/jira/bc/project/component/ProjectComponentManager.html>

You may refer to the following document on how to bulk-create Components with Groovy as a reference:

<https://library.adaptavist.com/entity/bulk-create-components-in-a-project>

Thank you.


Tags: automation

data-center

help

jira-data-center

quest

solve
Why can't I see the automation tab on the side bar of my screen?
Asked by Amelia Parnell:

I am trying to learn how to make tasks automated on Jira but falling at the first hurdle as I can't see the automation tab on my side bar. Is this a permissions issue or am I not looking in the right place? I am in my project on Jira


Answers:
author: Victor Law
body: Hi [@Amelia Parnell](/t5/user/viewprofilepage/user-id/5581689)

Welcome to the community!

Are you the project administrator of the Jira Project?

By default, it is restricted to the Project Administrator and Jira Administrator.

You may refer to the following document for more details:

<https://support.atlassian.com/cloud-automation/docs/permissions-required-for-jira-cloud-automation-rules/>


Tags: cloud

cloud-automation

jira-cloud
Scriptrunner Listener "Jira just started" event
Asked by Daniel Garcia:

I want to run a script each time Jira starts. I can't seem to find a "Jira just started" event but it there another event that reliably runs on startup ?


Answers:
author: Radek Dost?l
body: The thing is, you can't really catch a "Jira just started" as an event - because plugins get initialized in the "I'm online" status - so a plugin never really knows when Jira has or hasn't started.

When Jira starts up it will start waking up the plugins, so once the plugin has loaded, technically it would be "on startup", however, you could also just re-enable the plugin, or update it, and the same thing happens.

What you're after is more appropriate on OS level, but since you haven't said why you're interested in it, we don't know.

Maybe you might be able to figure out a workaround like getting the process uptime from OS and then evaluating in code whether it means a startup or not, or maybe there is some sort of an "uptime tracker" in Jira, maybe you could talk to the underlying OS and ask it stuff, or you could pass a jvm arg with startup timestamp each time you start/restart the process, so you could read it from the code and have a timestamp to work with to evaluate it, but all in all, not an event as far as I'm aware, at best - hacky workarounds.

comments: author: Daniel Garcia
body: I guess I could have a job that runs often and read uptime. Maybe it could set a "lastRuntAt" property to ensure it runs just once.


author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel Garcia](/t5/user/viewprofilepage/user-id/1845595) ,

for my knowledge listener is at issue level so you can intercept event per issue basis and not for jira instance.

Hope this helps,

Fabio

comments: author: Radek Dost?l
body: No, Jira throws events about virtually everything left and right. Issue events are just one small section of it.


Tags: addon-com.onresolve.jira.groovy.groovyrunner

data-center

groovy

jira-data-center

scriptrunner
Errors when migrating issues from team managed to company managed
Asked by Claudia Dimick:

I am trying to migrate a project from team-managed to company-managed. I have set up the company-managed project so that it is 1-1 identical to the team-managed project, but I am still getting this error towards the end of the final step of moving the issues from one project (team) to the other (company). This is the message I'm getting:
> CommentChecklist Text (view-only): Warning, the renderer type in the project you are moving to differs for this field, all the moved issues will be effected.  
>
> CommentBug Description: Warning, the renderer type in the project you are moving to differs for this field, all the moved issues will be effected.  
>
> CommentIssue Description: Warning, the renderer type in the project you are moving to differs for this field, all the moved issues will be effected.

I looked this up and someone suggested I create a new field configuration scheme for the project and then for these specific fields, change the renderers for each field. But when I go to search for the fields in my Jira instance, I find nothing. Any guidance would be appreciated!


Answers:
author: Karan Sachdev
body: Hey Claudia,

By default, the text fields in the team-managed projects use the Wiki Style Renderer, and there's no way to update it.

There is a feature request to address it: <https://jira.atlassian.com/browse/JSWCLOUD-25653>

This warning message indicates that the fields in your company-managed projects use the default renderer and therefore, there's a mismatch.

In your company-managed project, please navigate to Project Settings \> Issues \> Fields, and edit the field configuration using the pencil icon on the right side.

Then search for the field, and click on Renderers under the actions column. Here you can update it to **Wiki Style Renderer** and save the changes.

This should address the above warning messages.

![2024-09-02_16-52-45.png](https://community.atlassian.com/t5/image/serverpage/image-id/345081iCBE9416F293EB16C/image-size/large?v=v2&px=999 "2024-09-02_16-52-45.png")

Reference document: [Configure renderers](https://support.atlassian.com/jira-cloud-administration/docs/configure-renderers/#Bulk-move)

Thanks,

Karan

comments: author: Claudia Dimick
body: This is helpful, however I can't find the fields to change the renderers. I don't have any fields called "CommentChecklist Text (view-only)", "CommentBug Description", or "CommentIssue Description". How can I find these?


Tags: cloud

company-managed-projects

jira-cloud

migration

team-managed-projects
Project boards
Asked by Anna Fadel:

Hi,

I am working a program that runs a program and have a few issues set up with certain details that are not suitable for my reporting. Is it possible to somehow clone to that project without changing their data but using their information and relabel in a new project? make it linked so whenever something changes in that project mine also has some status change, however my project would be labeled differently?


Answers:
author: Trudy Claspill
body: Hello [@Anna Fadel](/t5/user/viewprofilepage/user-id/5578937)

Welcome to the Atlassian community.

What is the project type for the project where the issue exists? Get that information from the Type column on the View All Projects page under the Projects menu.

There is a native Clone feature for making a copy of an issue.

<https://support.atlassian.com/jira-software-cloud/docs/clone-an-issue/>

However, when an issue is cloned it reverts the new issue to the starting status for an issue of that type in the destination project. It does not bring along clones of the issue comments nor all the changes recorded in the issue history.

There is also a native feature to move an issue from one project to another.

<https://confluence.atlassian.com/jirasoftwarecloud/change-an-issue-s-project-or-issue-type-using-the-move-feature-1283493350.html>

However, depending on the types of the source and destination projects, the Move process may not bring across all the data.

This process also does not create any sort of synchronization between the issues to copy all the future changes from the source issue to the destination issue.

Before we delve more deeply into how you might accomplish that goal, can you provide more information on the reporting you are trying to do and how "certain details that are not suitable for my reporting" actually blocks your ability to get the reports you want?


Tags: cloud

jira-cloud
Edit Home Page
Asked by Maahshid Vaziri:

Hi every one,

I wanna change my jira home page and connect all my atlassian products in jira homepage and have a link on jira users, something like this, how can I have it? (9 squads behinds Jira logo)

![Screenshot 2024-09-01 114804.png](https://community.atlassian.com/t5/image/serverpage/image-id/344969iA9FB8199FC043A98/image-size/large?v=v2&px=999 "Screenshot 2024-09-01 114804.png")


Answers:
author: Maahshid Vaziri
body: you can create in application navigator.

go to setting\>application\>application navigator\>enter your url and name of product


Tags: confluence

data-center

jira-data-center

jira-service-management
Permission
Asked by Dr_Win_ST:

I'm still confused and cannot adjust permission what I want.

The situation is that I have many projects let's say project A, B, C ,D and I have 10 users in Jira ( they used the same domain, company email, to register jira). They can access all projects that I don't want. I just want some can access each project. for example I want people no. 1,2,3,4 can access only project A and B, people no.5,6,7 can access only project C. and the rest can access only project E. How Should I do? and I don't want new member when I invite can access whatever they want but I just want them to ask permission to be in any project. or just let admin add themself.

next questions,

How different meaning between people and permission in each project.?

Thank krub


Answers:
author: Victor Law
body: Hi [@Dr_Win_ST](/t5/user/viewprofilepage/user-id/5540247)

Permission in each Jira project is defined according to the **Permission Scheme** associated with the project.

You can define a project permission scheme associated with project roles in projects for easy management in the future.

I strongly recommend you review the following document to understand the relationship between a project, permission scheme, project role, user group and user.

<https://support.atlassian.com/jira-software-cloud/docs/how-do-jira-permissions-work/#Permissionsoverview-Projectpermissions>

Thank you.

comments: author: Ash Yadav
body: This is the correct answer [@Dr_Win_ST](/t5/user/viewprofilepage/user-id/5540247)

Building on from this, I would highly recommend that you create a standard scheme that you will use for any new projects that would be role based rather than allowing access to all licensed users.

This ensures that only users who have a certain role within the applied project can access it.

KR,

Ash


author: Trudy Claspill
body: Hello [@Dr_Win_ST](/t5/user/viewprofilepage/user-id/5540247)

Adding to this one of the questions that first needs to be answer is what is the project type of these projects? Get that information from the Type column on the View All Projects page under the Projects menu.

The discussion above about Permission Schemes applies only to Company Managed projects.

If you have any Team Managed projects, those don't use Permission Schemes. Instead basic access to those projects is managed through a project-level Access setting, and Permissions are then refined through assignment to Roles in the project. Refer to:

<https://support.atlassian.com/jira-software-cloud/docs/next-gen-permissions/>


author: shiva kumar Gosul
body: For each project setting you can change their access being project lead


Tags: cloud

jira-cloud