youngmon/atlassian-qna huggingface dataset:
Where is it stated on Confluence that confluence-admin cannot edit the audit logs?
Asked by Liang Wei Teo:

Where is it stated on Confluence that confluence-admin cannot edit the audit logs? Trying to resolve some questions for the auditors.


Answers:
author: Daniel Ebers
body: Hi Liang,

unless I am missing a point the idea of an audit log is that it is not manipulated. Also auditors probably know that with database access nearly everything is to be manipulated but from an UI perspective offering an edit option would be some kind of - unusual.

If you were looking for the expiry of the logs - yes, this can be adjusted for several audit logs.  

Regards,  
Daniel


author: Brant Schroeder
body: Liang,

Audit logs are stored in the DB so if you have DB access technically you could manipulate them. <https://confluence.atlassian.com/doc/auditing-in-confluence-829076528.html>


Tags: confluence-server

server
REST API: How to create page that gets the new editor?
Asked by Jan Hellmich:

I'm trying to use the REST API to create a confluence page that uses the new editor.

Currently, pages that I create via the UI have the new editor. I took one of those pages and used the GET EP for the content \`/wiki/rest/api/content/$pageId?expand=body.editor2\` (<https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-get>) to get the editor representation of that page.

When I use the POST variant of the API ([https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-post)](https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-post)?) to create a new page with the body value exactly what was returned from the initial get request and choosing the \`editor2\` representation, the page created is using the old editor and gives me a "Convert to new editor" button.

Do I need to set some other parameters that I'm unaware of or is \`editor2\` not the representation that maps to the new editor?

Thanks for the help.


Answers:
author: Sebastian Gellweiler
body: For V2-Rest-API please see the following: <https://community.developer.atlassian.com/t/confluence-rest-api-v2-struggling-to-create-a-page-with-the-new-editor/75235/5>


author: Diego
body: Hello [@Jan Hellmich](/t5/user/viewprofilepage/user-id/4189721) !

As I understand, you need to create pages via REST API and you also need those pages to be on the New Editor rather than the Legacy one.

Some time ago I dealt with a pretty similar need and pointed them in the direction of someone who had already achieved this. You can take a look at my thread here:
> * [++***\[Atlassian Community\] Enable new editor for pages added through REST API***++](https://community.atlassian.com/t5/Confluence-questions/Enable-new-editor-for-pages-added-through-REST-API/qaq-p/1477533)

Let us hear from you!


Tags: cloud

confluence-cloud

rest-api
"Unsafe" automatically appears on the expand macro when the word "ONLY" is included
Asked by benjamin.santos1:

We noticed that the unsafe word automatically populates on the title on the expand macro whenever the word "ONLY" is included. Is there a fix to this?


Answers:
author: benjamin.santos1
body: Hi,

It happens when you copy a certain macro from a page to another page. It normally happens when the word "Only" is in between words.

**In edit mode:**

![final sample 1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122104i3D9E1E374ED867FE/image-size/large?v=v2&px=999 "final sample 1.jpg")

**When published:**

![final sample 2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122106iBF91BBB5D6107286/image-size/large?v=v2&px=999 "final sample 2.jpg")


author: Diego
body: Hello [@benjamin.santos1](/t5/user/viewprofilepage/user-id/4189673)!

As I understand, a specific word is placed within the Expand Macro title when you use another specific word.

I have tried to replicate this but had no success. I recorded two of my attempts:
> ![Screen-Recording-2020-12-11-at-0.gif](https://community.atlassian.com/t5/image/serverpage/image-id/121837i159DBDEC6CCEF38E/image-dimensions/420x379?v=v2 "Screen-Recording-2020-12-11-at-0.gif")![Screen-Recording-2020-12-11-at-0(1).gif](https://community.atlassian.com/t5/image/serverpage/image-id/121836iB962F60A420C24F8/image-dimensions/419x378?v=v2 "Screen-Recording-2020-12-11-at-0(1).gif")

There are a few things we can do to rule some issues out. Here they are:
> 1. *Try using your browser incognito/private mode or clear the browser cache. This can help us to rule out something wrong with your browser cache.*
> 2. *Use another Web browser to perform the same procedure. This will help us to determine if the issue is browser specific.*
> 3. *Try disabling Web browser addons (if any). This helps to rule out addons that might interfere with the default browser functions.*

With this in mind, please allow me to ask you a few questions. Here we go:
> 1. *Is this happening anywhere else other than the Expand Macro title?*
> 2. *Does this happen if you use another browser?*
> 3. *Do you have any kind of text correction system in place? (macOS native, Browser Native, Gramarly,etc)*
> 4. *Is this happening with any Expand macro you have ever used or only new ones?*
> 5. *Is this happening in all pages that contain a Expand macro?*
> 6. *Is anyone else facing the same behavior?*

Let us hear from you!


author: Brant Schroeder
body: Benjamin,

Welcome to the Atlassian Community. I am not able to replicate can you please share a screenshot in edit mode and then again after you save the page.


Tags: cloud

confluence-cloud
In Trello, can set a custom checklist title to auto-populate whenever I create a new Checklist?
Asked by Chris Melhado:

I'm wondering if there is a way to customize the checklist title that is auto-populated when creating a Checklist.

My issue is, when using Trello our checklists are always entitled "Job Tasks". Seeing as creating a new checklist always will start a new list entitled "checklist" I have to change the name every time. Is there a way to customize which checklist title populates?


Answers:
author: sg
body: Hey Chris,

Right now that's not possible, but we do have the "Copy Checklist" feautre that you can read about here: <http://help.trello.com/article/737-adding-checklists-to-cards>

We also recommend creating template cards that you can simply copy as well. <http://help.trello.com/article/800-creating-templates-for-cards-lists-and-boards>

I hope that helps!

Steven  
Trello Support


Tags: addon-com.okapya.jira.checklist
Send notifications of boards in an organisation to a different email address
Asked by Hiroshi Kurokawa:

Hi,

I have several boards for my personal projects and some boards for my work. Now I want to send notifications about boards for my work to my company email address while keeping the notifications about the other boards sent to my personal email address.

Is it possible to do that? I searched the help page and the forum but couldn't find the solution.

Thank you for your support in advance.

Hiroshi


Answers:
author: Torben_trello
body: Right now, this feature is not available. All notification emails will be sent to the primary email registered in the Trello account.

But I can see that this would be useful - I'll share it with our team for consideration.

comments: author: Hiroshi Kurokawa
body: OK. Thanks!
How can I hide completed items (Trello checklist) in the IPad-App
Asked by Elisa Sommerer:

Somehow I can't hide completed items from checklist in the I-Pad-App. As I mostly work on the desktop and have many hidden items in every list, it is difficult to work with the lists full of completed items when opening them in the app.


Answers:
author: Guy
body: If you swipe left on the checklist name it gives you the option to hide completed items or delete. This also works on the iphone app.

comments: author: Clark Baker
body: Maybe that changed, but I just checked and swiping left gives you the option to either create a card from that item or delete it.

It's so odd that this feature has been on the android app for so long but not on the iOS app.


author: cruisercohen
body: Clark, Swipe left on the title of the checklist, not on an individual checklist item.


author: Elisa Sommerer
body: Thanks, that works!


author: Torben_trello
body: Hiding completed items on a checklist is available on a computer and mobile browser only, but we'll be happy to register your interest in this for our mobile apps!

comments: author: Elisa Sommerer
body: Thanks.


author: Clark Baker
body: +1 - this feature has been in the android app for a long time. Strange that it's not in the iOS app

There was a card for this on the Trello iOS App roadmap board but it disappeared: <https://trello.com/c/tKdrIRaI/291-swipe-to-hide-completed-checklist-items>


author: Justin Reina
body: Can we please add this feature to the Trello iOS app? My view gets blocked quickly by completed tasks when I am running through a set of activities - this is distracting and frustrating :(

If we can be able to hide completed tasks on iOS it would be great!! :)


Tags: ios
Due date reminder emails
Asked by Andrew Phillips:

I'm new to Trello and I've set several due dates for upcoming tasks. I also set some test due dates that have already past, but I never saw any kind of reminder or email from the test ones.

DOES Trello send reminders for Due Dates? Are they emails? If there are no reminder for all these activities, it seems pretty pointless. I'm sure I'm missing something.

Please advise. Thanks in advance.


Answers:
author: Torben_trello
body: Hey Andrew,

If you're not receiving notifications for due dates, there are a few things we can check.

First, in order to receive a notification, you'll need to be subscribed to or a member of that card. You'll also receive a notification if you're subscribed to the list or board that the card belongs to, even if you're not a member of the card itself. You can find more information on how to subscribe to cards, lists, or boards here: <http://help.trello.com/article/799-subscribing-to-cards-lists-and-boards>

The second thing we can check is the timing. Due date notifications are sent 24 hours before the due date time. If you add a due date that's less than 24 hours away, or if you subscribe to a card within 24 hours of when it's due, you won't receive a notification in that case.

Another thing - can you check if test email notifications are coming through via <https://trello.com/test_notifications>

comments: author: Ian Cameron
body: Hi This does not answer the question. You have answered about notifications within the Trello workspace when andrew is clearly looking for an email alert from Trello to an actual email account to be sent if the due date is expired


Tags: due-date

reminder
Where do I find "print and export"?
Asked by Rick Janda:

Accoring <http://help.trello.com/article/747-exporting-data-from-trello-1> there should be a menu item "Print and export" unter menu \> more.

For some reason none of my Trello boards does contain this menu item![Trello_missing_print_and_export.png](/t5/image/serverpage/image-id/1428iDF48223023C66E37/image-dimensions/185x227?v=v2 "Trello_missing_print_and_export.png")

What can I do to activate it?


Answers:
author: sg
body: Hey Rick,

That's definitely odd that it's not appearing there. Do you have the same issue regardless of the browser you're using?

If it is a consistent problem across your browser, go ahead and contact support at trello.com/contact and we can help you troubleshoot.

I hope that helps!

Steven  
Trello Support
Responses to comments indented....
Asked by Edward_A:

HI There,

My business partner and I live in different parts of the world.

Is there a way to:

Respond to a comment so the response is "attached" specifically to that comment?


Answers:
author: shurui91
body: Yes I was looking for the same function too. It will be helpful when you know what comments people are replying to.


author: sg
body: Hey Edward,

This currently isn't possibly to automatically indent the original quote in a reply, you can use the Markdown formatting to manually indent the quote, and then write your reply above that in a comment.

To read up on how to format comments in Trello, read our article here: <http://help.trello.com/article/821-using-markdown-in-trello>

I hope that helps!

Steven  
Trello Support
How to monitor team performance?
Asked by Nadeem Jamali:

Hi, I am using trello since couple of months. I have set multiple boards for myself for different projects. Now I reallised that I have distributed my performance in numerious projects. By performance I mean how many tasks I have finished on the time scale. I need to monitor and see my performance on the following levels:

* Project Level
* Trello Level (by combining performance on each project)

Also, I would be really intrested if there is something for team-performance monitoring!

Thanks,


Answers:
author: sg
body: Hey Nadeem,

While we don't offer reporting within Trello, we're aware of a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out below:

[Ganttify](https://gantt-chart.com/)  
[Reports for Trello](http://reportsfortrello.com/)  
[Plus for Trello](http://www.plusfortrello.com/p/about.html)  
[Corrello](http://getcorrello.com/)  
[Screenful](http://screenful.com/screenful-for-trello/)

I hope that helps!

Steven  
Trello Support

comments: author: Nadeem Jamali
body: Thank you very much Steven :-)


Tags: monitor

performance

report

team
Incoming Trello list email auto-assigns to sender
Asked by Norman Katz:

I set up an incoming email address for a Trello list. I use it for QA testers to submit bugs directly to a New Bugs list we created. I noticed when the sender has an account on the Trello board (member of team), Trello auto-assigns the new card to that person. I don't want to do that. I use member assignment of cards for the person who's responsible for working on the task, not the person submitting the issue. Is there a way to prevent the auto-assignment?


Answers:
author: sg
body: Hey Norman,

Can I ask if the individuals emailing in are CC'ing themselves, or adding their emails to the "To" field? If you send an email to Trello and include other Trello users' email addresses as "to" or "CC" addresses, Trello will add them as members of the card as well.

If that's not the case, reach out to Trello Support at trello.com/contact and we can help you troubleshoot.

All the best!

Steven  
Trello Support


Tags: bug

email
Best Ways to Assign Tasks to Co-workers to Increase Efficiency & Task Completion?
Asked by Ashley Villarreal:

Hello Trello Community!

So, I've found this link <http://help.trello.com/article/942-assigning-people-and-due-dates-to-specific-checklist-items> but it doesn't seem to be possible to do what I'd like to do, based on that little note at the top of the page.

I'm wondering what are the best ways to use Trello to set generic tasks for the overall team to see \& add your own specific tasks that will benefit the team, but also to set "assignments" on some tasks for other members to help with. For example, the director is super overloaded with things to get done, but could in effect have someone helping on some of the mid-high priority tasks. I want him to be able to "mark" me or "add" me specificially to one of the tasks on one of the boards and I want to be able to either immediately see that I've been assigned, or receive a push notification of some kind so that I know I can start working on something there.

Hope that's not too confusing. It seems like there could be some ways, by adding 'members' to each task, where little initials pop up on a task. There is also the 'subscribe' tool, but I don't see how that works necessarily and seems like it would take more effort on both our parts. I'd like it to be more seamless.

Any thoughts? What options work best for your team? We are small so there's not a huge concern of being overloaded.

Thanks!

Ashley


Answers:
author: sg
body: Hey Ashley,

Trello is definitely capable of doing what you want it to do. While everyone's workflow is different, what I would recommend is having a board for a given project or team, with lists categorizing task status (e.g. Need to do, doing, done, blocked). You can also use labels to designate how high of a priority a task is.

From there, create cards (your tasks) and add them to the "Need to do" list. You can assign someone the card/task by clicking "Add Member". Whenever you're added as a member of a card, you will receive a notification. You can receive email or in-app notifications of changes made to that card by subscribing. Read more about how notifications work here: <http://help.trello.com/article/793-receiving-trello-notifications>

When work on the task begins, you move the card to the given list, and that way you can track its status. Once it's done, move it to the "Done" list, and then archive it after you no longer need it.

We have lots of example boards at trello.com/inspiration, and one I would recommend specifically here: <https://trello.com/b/OiSmGV4M/admin-tasks-board> (it says "admin" tasks, but it's a good general project management outline).

Additionally, we have Product Management specific board examples (that you can copy!) here: <https://trello.com/teams/product>

I hope that helps!

Steven  
Trello Support
If boards are copied, do they get automatic updates from the original?
Asked by Carol Kwon:

Hello,

I have made a series of checklists that everyone in my group must complete individually. Individual users are asked to "Copy and paste to their own personal boards" the checklists so that everyone has a private copy to work from, and they dont get updates from everyone else.

I would like to know if I make updates on the original (master), will everyone's personal private copied board get the same material updated?

Thank you ,

Carol


Answers:
author: AnnWorley
body: Carol, I checked with Trello Support and they told me the copies will not be updated when you edit the original. :)

comments: author: Carol Kwon
body: Thanks Ann!

Do you know what the best way is for users to get up to date information? My concern is that if a new "to do" item is added and then they copy/paste the board, there will be no way to keep or transfer over the progress they made from the old board.

What is a good work around?

Thanks!


author: AnnWorley
body: It sounds like your process is to create a template board and one or some of the cards have checklists on them.

Are the checklists repeated on a predictable schedule? As a workaround, perhaps you could add new items to the checklist on the card, and then @mention the board so everyone gets a notification that there was an update. Those people would copy/paste that card to their new board.

There wouldn't be a way to automatically merge the progress on the old card's checklist with the newly copied card; that would need to be done manually. If the checklist is being regularly updated and is very long, the frequency \& length could be burdensome- hopefully not.


author: Nic Brough -Adaptavist-
body: Ignore my last answer, just realised a tag has been added that makes it not relevant.
When I invite a non-user to a board with email address, it will invite an different existing user.
Asked by Brandon Phuong:

Repro:

* Android App and Chrome/Firefox on Windows 10
* Open board\>Members\>Add Members\>Type "namestartswithac@websitebeginswithay.org" \& Add

Expected:

* Send an email to that exact address with a shareable link?

Result:

* It adds user "@carlosbispa" or defaults to him straight away. I've tried dozens of differents ways to try to not highlight the user when it queries possible existing users before I click add, to no success.

I will just add non-users to the board with a shareable link through email or text. It's strange because I can add users such as example@brandonphuong.net totally fine.


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with the account details as well as a screenshot? We'll then be able to look it up from our end.
When importing trello data, comments and activity both are merging
Asked by prasanthi padmasale:

we are trying to import data from trello to jira through trello importer in jira,

when we import data from one of our trello instance both comments and activity are merging.

comments are not showing in the jira issue comments, only we can see the comments in activity.


Answers:
author: prasanthi padmasale
body: Hi,

Can any one help me out on my above question

comments: author: AnnWorley
body: Are you using [Trello Importer Plugin for JIM](https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-importers-trello-plugin/server/overview)? If so, please let us know what version of JIRA. That plugin is not compatible with JIRA 7, so that could cause unexpected results.

After you let me know your JIRA version I will try reproducing the issue to see if the comments from Trello show up as Activity.


author: prasanthi padmasale
body: Hi Ann,

we are trying to import in jira cloud instace ( JIRA v1000.996.2 )

when we try importing from one of our trello trial instance into jira, we got every thing as expected.

But when we try importing data from our production instance of trello, we are not getting the comments in comments tab, we are able to see them as activity.


author: Caity
body: Hi Prasanthi,

Could you tell us a little more about the trial and production instances of Trello that you're referring to?

Trello doesn't have a trial version---are you referring to two different accounts, or different boards?


author: prasanthi padmasale
body: Hi Caity,

I have created one trello cloud account to test the data migration from trello to JIRA, and we have our main production trello instance from which we actually need to migrate the cards into jira.

When we try migration from my trello cloud account(sample data) everything is fine.

But when we try migrating data from our actual data trello account/instance(production instance), we are facing the above problem.

I am referrind to two different accounts


author: Caity
body: Hi Prasanthi,

Are the cards in your production account copied from another board? Copied comments are considered actions (the action of copying the comment) rather than as a comment itself, so if these cards were copied, that could explain why the comments are showing up in the activity feed in JIRA.

You can tell if a comment is copied by looking for something like this in the activity feed:

![Screen Shot 2017-05-25 at 9.26.28 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/1572i204F6936A862A871/image-dimensions/527x68?v=v2 "Screen Shot 2017-05-25 at 9.26.28 AM.png")


Tags: import

jira
How can I report on board data?
Asked by Brendan Iglehart:

Hi - I'm trying to do some simple reporting on data from my team's Trello boards - for example, how many cards are in a given list.

It appears that you can export board data as JSON without being Business Class (you must be Business Class to get it as CSV). I'm familar with reporting but don't have experience using this type of data, so I'm wondering if anyone has any tips on how best to run reports on a JSON file. Thank you.


Answers:
author: Caity
body: Hi Brendan,

We have some pointers on the JSON export that may be helpful for you here: <http://help.trello.com/article/924-making-sense-of-trellos-json-export>

Let us know if you have any questions!


Tags: report