Board Management
Asked by Ganesh R:

Hello, I am a Scrum Master and I was working on setting up boards for the teams working.

I firstly created different Jira Boards for different teams but the teams were not happy as there was lot of cross functional needs between many development teams and they also wanted to view the working of their team members separately.

So here is what I did:

1. I created a Main Board named Development Board and here the PMs will add all the requirements to the backlog list and every team will have access to this board and they will decided what tasks must go to the sprint.
2. Enables multiple sprints options.
3. Added respective teams to the groups. Under groups I created -\> Front End Team, Backend Team 1 and Back End Team 2.
4. Then I went to the main board and created filter and separate scrum board and project board for respective teams:  

   i. For Front End =\> project = "Development Board" and assignee in membersOf("Front End")  

   I saved the above filter and created a board for this filter now the front end team can see what work the members are working on in the front end board without having to revisit Development Board.
5. Now on front end board I see backlogs and sprints that is assigned to front end people.
6. So, now if I want to add issues separately on front end board I see the issues are seen on lists options and not in product backlog option.

Please let me know how to make sure that the issues created separately on front end board is seen under product backlog and not in list.


Answers:
author: Trudy Claspill
body: Hello [@Ganesh R](/t5/user/viewprofilepage/user-id/5558790)

First let us clear up terminology.

Issues exist in Projects. Boards are just a way to work with the issues. Issues aren't "in" the board. Boards use Filters to select the issues to display. Since an issue could match any number of Filters it could display on any number of boards.

To be visible on the board the issue must match the board's filter. You said the filter for this board is selecting issues based on the project and Assignee value. For the new issues you are creating have you set the Assignee so it will match the filter?

Additionally the issue must be set to a Status that is mapped to a board column. If you go to the board configuration and review the Columns page, are there any statuses in the Unmapped Statuses area?

Lastly the Status of the new issue must not be one of the Statuses mapped to the column farthest to the right. That column is for the completed work. Completed work doesn't need to be displayed in the Backlog. Which column of the board contains the Status set for your new issues?

comments: author: Ganesh R
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

![Screenshot 2024-08-31 214644.png](https://community.atlassian.com/t5/image/serverpage/image-id/344934i88A16E551814B9BF/image-size/large?v=v2&px=999 "Screenshot 2024-08-31 214644.png")

This is the main board. I have created a filter p**roject = "Development Board" and assignee in membersOf("Front End")**and made a board based on that as you can see below  

![Screenshot 2024-08-31 214835.png](https://community.atlassian.com/t5/image/serverpage/image-id/344935i705E6B78A07DFB79/image-size/large?v=v2&px=999 "Screenshot 2024-08-31 214835.png")

Now both the boards are displaying the same product backlog because of that filter. Now, when I am creating issues separately on Front End Board, I dont see them on backlog list but see it under **LIST** column on the left.  

![Screenshot 2024-08-31 215042.png](https://community.atlassian.com/t5/image/serverpage/image-id/344936i8591C91A0033392A/image-size/large?v=v2&px=999 "Screenshot 2024-08-31 215042.png")

Now, what to do so that the issues made on Front End Board is directly seen on PB and not under list.


author: Trudy Claspill
body: Please review my first response...

Check the Assignee field of the new issues? Is that field set to a member of the "Front End" group?

What is the Status of the new issues? To what column of the board is that status mapped?

Do the new issues show up on the main board? What is the filter for the main board?


author: Ganesh R
body: The assignee field for new issue is from the front end team only.

My question is whenever we create issues normally it appears in the backlog but why is it going to list here?  

Front End Board is created with the filter from the main board.   
**project = "Development Board" and assignee in membersOf("Front End")**   

The status of new issues are all in TO DO.

New issues are created in the Front End board and they are not reflecting on Main Board. Only the issues that is created and assigned to members of front end team is shown in Front End Board.


author: Trudy Claspill
body: I'm afraid I'm not understanding your problem.

Do the boards use the exact same filter? Please provide screen images from the board configuration General screen showing the board name and the filter JQL for each board.

Please provide screen images of the board configuration Columns configuration page, including the board name, for each board.

Please provide a screen image of the issue you expect to see but that is missing.

Please provide a full screen view, including the board name, of the screen where you expect to see the issue but it is not present.


author: Ganesh R
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)

My concern is very simple.

Development Board is the Main Board for us. I have created filter **project = "Development Board" and assignee in membersOf("Front End")** and I have made a separate scrum board using the same filter. This is because the front end lead can separately view what the front end team is doing without any hassle.

So, whatever issues are raised on the Development Board and having assignees from front end group will display on the Front End Board as well.

But, my question is whenever I now go to Front End Board and try creating issues there in the backlog. The issues do not appear on the backlog page itself but is appearing on the **LIST**. Now, what must be done so that the issues created on the Front End Board is appearing directly on the backlog page.


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