youngmon/atlassian-qna huggingface dataset:
Can I change the space key when exporting a space so there is no conflict when importing to an OnDemand site?
Asked by Jeff Puzzo:

We are in the process of moving a few spaces from two different installed Confluence instances into the same OnDemand Confluence instance.

Two of the spaces that we are trying to move to the OnDemand site have the same Space Key, one from each of the installed Confluence sites.

We need, and want, them to have different keys in the new location (OnDemand).

Is there documentation available for changing a space key (even if it's manual)?

Is there a better way than modifying the database pre-export or modifying the XML post-export?


Answers:
author: Jeff Puzzo
body: I found reference to a custom User Macro written by Ed Bacher and updated by Zsolt Kocsmarszky on this page:

[](https://confluence.atlassian.com/pages/viewpage.action?pageId=14286901)<https://confluence.atlassian.com/pages/viewpage.action?pageId=14286901>

It worked for me on a test space.

Is this condoned by Atlassian or at least can Atlassian say it won't break anything? Short of an official tool, this may be my best bet.

Other answers still welcome, especially if your solution is more "official."

EDIT 2014-04-10:

I'm going to accept my response as an answer since there doesn't seem to be a real answer and this workaround worked for me.

Thanks,

Jeff


author: Ahmed Choudhry
body: If I change the space name before exporting to our production server, all the pages would be update on the current server?

if yes, then I can export the space.


Tags: confluence-administration
can I create or edit a gliffy diagram on iPAD, iPhone, or Android device?
Asked by Arnold Chang:

I'm interested in Gliffy plugin and curious whether it support iPAD, iPhone, or Andriod device in addition to Windows and Mac OS.


Answers:
author: KatyK
body: Hi Arnold,

Gliffy is not yet compatible on the iPhone, iPad, or Android devices. We have an active feature request for this here: [](http://support.gliffy.com/entries/240129-Support-for-iPad-or-other-tablet-devices)<http://support.gliffy.com/entries/240129-Support-for-iPad-or-other-tablet-devices>

We are working to provide this capability in the future. If you have further questions please email [support@gliffy.com](mailto:support@gliffy.com).

Thanks,

Katy

Gliffy Support


author: Sven [Dione Technology]
body: Hi Arnold,

Gliffy is cross plateform and is not depending of your os ...

Sven.

comments: author: Arnold Chang
body: Thanks. Will give it a try tonight with my iPAD.


author: Alex Costa
body: Hi Arnold, what was the result?


author: Bram de Beijer
body: I tried this on my iPad Air 2 in Safari and Chrome and the result was as follows:

The top navigation bar does not render correctly it is larger than the safari browser window and when you move around the navigation bar has a tendency to jump around meaning you cannot edit or safe changes easily.

Secondly since iOS has no mouse support (missing feature in iOS) you can place shapes from the side bar in to the diagram but you cannot manipulate it afterwards.

When you try to edit something the browser will give a "this page was reloaded because a problem occurred" and through you out of Gliffy back to the confluence page.


Tags: addon-com.gliffy.integration.confluence

confluence-administration
TOC / TOC AREA links do not work in Confluence 5.1.4 on Firefox browser
Asked by Thomas Schubert:

Hi,

in our Confluence 5.1.4 TOC / TOC AREA links do not work at all using the Firefox Browser 24.0 (most recent Firefox in update channel ESR - the one for companies). It works fine in IE (tested: 8) and Chrome.

Most of our users use Firefox so we should get it work fine.

What could we do?

Thanks,

Thomas


Answers:
author: Thomas Schubert
body: I've found out that in some spaces of our confluence only TOC-links with special characters as ,'() etc. do no work - others withot those chars work regularily.

But in other spaces even TOC links without those special characters work not @ Firefox.

What ist this?

Thomas


author: Thomas Schubert
body: I've found out that in some spaces of our confluence only TOC-links with special characters as ,'() etc. do no work - others withot those chars work regularily.

But in other spaces even TOC links without those special characters work not @ Firefox.

What ist this?

Thomas
Does the Expando for Confluence plugin work with Confluence 5.4.2 or 5.4.4?
Asked by SuchiG:

We're using Expando for Confluence ([](https://marketplace.atlassian.com/plugins/com.k15t.confluence.k15t-expando)<https://marketplace.atlassian.com/plugins/com.k15t.confluence.k15t-expando>) and loving it. However, we may be upgrading our Confluence installation soon, and would like to know if the macro will still work for Confluence 5.4.2 or 5.4.4.


Answers:
author: SuchiG
body: Thanks Saleh, I was aware of that, but this plugin hadn't been updated for a while.

Anyway, the vendor has replied to me (I had posted a review of the plugin as well). They have now confirmed compatibility with 5.4.4, and updated their listing as well.


author: salehparsa
body: Hi Suchi,

You can check [Version History](https://marketplace.atlassian.com/plugins/com.k15t.confluence.k15t-expando/versions) tab of [Expando for Confluence](https://marketplace.atlassian.com/plugins/com.k15t.confluence.k15t-expando) in Atlassian Market place, to check compatible version.

Cheers,

Saleh


Tags: confluence-app
Need help with a 'popular topics' box
Asked by Nikki Lauder:

Hi, I need help finding the Macro for the box you see on web pages that highlights the most popular topics (pages) on the site?

It is generally in small, large and larger text contained inside a box.

Thank you!


Answers:
author: Adrian Moerchen
body: What is your definition of "most popular topics" in Confluence?


Tags: format

macro
New free add-on: Page Users Macros
Asked by Andrey Markelov:

Hello! I have implemented new free confluence [add-on](https://marketplace.atlassian.com/plugins/ru.andreymarkelov.atlas.plugins.spacementions "Add-On") that allows to send group mentions to all users which can read or write a current page or blog.

Please, evaluate


Answers:
author: Deividi Luvison
body: Hey Andrey,

Honestly I dont think the subject of question belongs to answers, however I know a place where this would fit like a charm (check below feature request):

[](https://jira.atlassian.com/browse/CONF-23015)<https://jira.atlassian.com/browse/CONF-23015>

Since we have a existing feature request open for this functionality I went ahead and added a link to your plugin in there, which I believe, will call the attention of a lot of users that will be more than happy to evaluate your product :).

Thanks and Regards,  
David\|Confluence Support Engineer


Tags: confluence-administration

confluence-app

mention
Constant "logExceptions Communications link failure" no fixes have seemed to work.
Asked by Nick Minter:

Hi All.

I've been beating my head against this for a week now.

We have a server that is running two instances of Jira and an instance of Confluence that experienced a power failure.

Since then the two Jira instances are working fine but confluence just simply won't start up always throwing "logExceptions Communications link failure" in one form of another.

I've tried everything i could find on here and else where but nothing seems to be working.

I've increased the mysql timeouts, confirmed it's running the correct mysql driver...etc.

I have even restored the server back to a known working state but still no joy.

Attached is a redacted copy of the log (limited to 1000 lines from head).

Can anyone help me on this?

(atlassian-confluence.log)


Answers:
author: Nick Minter
body: Issue was corruption in the INNODB tables that the hosting MySQL didn't pickup.


author: Mehmet Kazgan
body: Hi Nick,

Have you tried to restart MySQL? It seems like there are connection issues. I would shutdown Confluence, stop MySQL restart and start Confluence.

Mehmet

comments: author: Nick Minter
body: Hi Mehmet,

Yes, MySQL, confluence and even the entire server has been restarted.

It seems to be an intermittent issue, i've turned logging on for MySQL and queries are coming through.

Not a great deal of them before the startup fails but enough to see that it is connecting and seems like a timeout issue possibly, but i had increased the timeout for MySQL to a stupidly high number so i guess it's not that.


Tags: confluence-administration
Increase padding around body for PDF Export
Asked by Chris Armstrong:

I cannot figure out how to increase the padding between a PDF Export page's background and main body area. I've tried editing the PDF Stylesheet body element to no avail.

![](../../upfiles/2014-03-24_16h01_06.png)


Answers:
author: Steffen Heller
body: Typically you set paddings or margins for the @page:
> @page{
>
> size: 210mm 297mm;   
>
> margin: 1cm 1cm 1.25cm 1cm;
>
> padding: 2.8cm 0.2cm 0.6cm 0.2cm;
>
> }

But no padding or margin like in your case is not the standard. Did you change anything?


author: Chris Armstrong
body: This seems like an easy answer--am I wrong?


Tags: cloud

confluence-cloud

pdf

pdf-export
Background image in PDF Export
Asked by Chris Armstrong:

Hello,

I have added a background image to my PDF Exports by modifying the @pageCSS element on the PDF Stylesheet as follows:

1. @page
2. {
3. /\*A4-sized pages in landscape orientation are 297 mm wide by 210 mm long\*/
4. size: 297mm 210mm;
5. background-image: url('image1.jpg');

The image is a bit bigger than the page size, so I'd like to resize it to scale to the size of the page. I tried adding

background-size: contain;

But this did not have an effect.


Answers:
author: Florian Franke
body: Is there some kind of solution for this? Is it possible to insert an image in a different way?

Thanks!


author: Christoph Philipp
body: Hi

I had to experience as well that background image sizing does NOT work.

That will also prevent you from inserting a high resolution logo to single page pdf exports...

best

Chris


Tags: cloud

confluence-cloud

pdf-export
.mov on Firefox
Asked by Karie Kelly:

How do I give firefox permissions to view .mov files in Confluence? On Chrome, IE, and Safari, I get the banner asking if I want to give the site permissions to quick time to view. However, i don't get anything on FF and am trying to explain to our users. Thanks for any advice.


Answers:
author: FelipeA
body: Hi Karie,

This is a Firefox issue, as you can check here: [](https://support.mozilla.org/en-US/questions/957176)<https://support.mozilla.org/en-US/questions/957176>apparently one solution to this issue is to create a new Firefox Profile.

Kind Regards,

Felipe Alencastro
Displaying space description in Confluence Dashboard
Asked by Adolfo Casari:

Anyone knows how to add the space description under the space name in the list of spaces in Confluence dashboard? This was featured in a previous version (3 or 4 I believe) and then taken out in later versions.

Thanks in advance,


Answers:
author: Felicity Chapman
body: I'm also looking for an answer to this. I suggest you go and vote for: <https://jira.atlassian.com/browse/CONF-25987>
How to migrate the existing Atlassian Wiki Space content to New Wiki deployed in another network ?
Asked by Venkatesh Ramasamy:

Hi Team,

We have already deployed Atlassian Confluence Wiki product for our internal team needs.

We thought of deploying a separe new Wiki for our customer specific needs in their network. If we deploy a new Wiki, is it possible to migrate the existing content from old wiki to newly purchased Wiki.

Can you please help us with this clarification. Thanks!

Regards,

Venkatesh Ramasamy.


Answers:
author: Rodrigo Girardi Adami
body: Hello Venkatesh,

I can recommend you 2 paths.

1) You can[copy the existing instance and restore on a different server](https://confluence.atlassian.com/x/Vs8C).

2) You can [export spaces and select the specific contents you want to export](https://confluence.atlassian.com/x/KSEC).

The first option will export confluence with the users and other configuration while the second will need you to configure confluence in the new instance again and will consume some extra time.

I hope this helps!

Rodrigo

comments: author: Venkatesh Ramasamy
body: Thanks Rodrigo. We would like to understand, will Atlassian provide support directly in this content migration as part of Wiki purchasing process.

Regards,

Venkatesh Ramasamy


author: Mick Davidson
body: Venkatesh,

Can you export the space as an XML file and import that into the new wiki?

Cheers.

comments: author: Venkatesh Ramasamy
body: Thanks Mic. From your response, we understood that it is possible to migrate the existing content from old atlassian wiki to newly deployed atlassian wiki.

If so, can you please guide us how to convert the existing content into XML file and import the same in new wiki.

Regards,

Venkatesh Ramasamy.


author: Mick Davidson
body: Venkatesh,

Ah, I'm not so technical that I can answer that. You can use that to export on a space by space basis, but I don't know how you'd import it.

In the Confluence Admin section you can also find the Import from Another Wiki under the Administration section (at the bottom of the list on the left). Is that useful to you?

Cheers.


Tags: confluence-administration
Watcher issue
Asked by kA:

Hi friends,

i have more than ten child page under one parent page. Then i restrict the view permission of the parent, now the permission was inherited by chile pages too. But if i added some user in watcher list of the parent page, it could not be inherited in child pages. So i could not receive the mail, if there is any modification occurs in child pages. How can i achieve that one.

Thanks in advance,

Karthik A.


Answers:
author: MJ
body: Hi Karthik,  
Confluence does not provide this functionality out of the box. A feature request for this functionality has been raised in the past, which can be found [here](https://jira.atlassian.com/browse/CONF-2853). In case you were using the self hosted version of Confluence, the [Enterprise Notifications](http://www.adaptavist.com/w/products-plugins/premium/enterprise-notifications/) from Adaptavist could provide you with an alternative.

Regards,  
Mick


Tags: cloud

confluence-cloud
Colour of list bullets or numbered lists
Asked by Patrick_Vanhoof:

Hi,

When I create a list which has red text, the bullts stay black (the same in numbered lists). E.g.

* this text in red

the bullet will stay black. Can that be changed?

Thanks,

Patrick


Answers:
author: Davin Studer
body: There is no way to change color of the bullets with the editor directly. You could include some CSS using the html macro or the style macro that comes with the [Confluence Formatting Macros](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros) to do it. Also, take care when underlining text on a web page. In the web world underlined text means it is a link and you may confuse your audience when they cannot click on it. Underlining should only be used in very intentional cases on the web.

comments: author: Patrick_Vanhoof
body: Hi Davin,

You are right about underlining, it should be used by exception, but do you also have an idea of why sometimes the colour of the underlining changes and sometimes not, depending on what you do first, change colour or underline.

Thanks,

Patrick


author: Doc Coleman
body: This can now be solved using an html widget to add a style element to the page using the li::marker pseudo element to re-style the bullet. Works with ordered and unordered bullets.


author: Patrick_Vanhoof
body: Also when underlining text: first write the text, then change the colour of word and then underline it. The underlining is black. When first underlining and then changing colour, the underlining changes colour too.
How to make non-http urls in Confluence 5.0.3
Asked by TenLeftFingers:

We've just installed 5.0.3 and I'd like to insert a link that looks like this:

jdbcoraclethin:@(description=(sdu=33333)(enable=broken)(load_balance=yes)(address=(protocol=tcp)(host=www.oursite.com)(por=1111))(address=(protocol=tcp)(host=www.oursite.com)(port=1111))(connect_data=(service_name=user1)))

with the title 'Copy jdbc url from here'.

But this doesn't work and when I use the Insert Link method. It tells me the link is invalid unless I prepend it with http://- but this of course breaks the link.

How can I do this without putting a lot of messy urls on the page?

P.S: I tried adding a small bounty but the karma offered in the end was 5 times what I entered so I've cancelled until I figure that out..


Answers:
author: Nic Brough -Adaptavist-
body: That's because it's not really a proper http based url, so Confluence can't understand it as a link.

I don't think you can do this without some code to tell Confluence "this is a non-standard link, please treat it the same way as an http url". I'd try doing that in a user macro though - I have seen this done before, but I'm not 100% sure it was with a user macro or a plugin macro.

comments: author: TenLeftFingers
body: Thanks Nic Brough. I've gone through the default macros and haven't found anything like that. Like I say, I could include them fully expanded like above but they page would look terrible. Maybe I could use some other form of hiding - like the cloak macro - but nothing would beat linking.


author: Nic Brough -Adaptavist-
body: Thing is, it's NOT a link, it's a block of text that you want to format differently to other blocks of text.

Have another look at the user macros - you can use them to wrap formatting around blocks of text. Not the existing ones, but writing one for yourself - <https://confluence.atlassian.com/display/DOC/Writing+User+Macros>


author: TenLeftFingers
body: Thanks Nic, that's a good failsafe option. I'll try the cloak macro first and failing that I guess I'm looking at creating a macro.

It's not a link, but it is a url. It would be great to have support for it for technical projects like ours. I'll take a look at your link, thank you.
You have not been granted access to Confluence.
Asked by Christophe HARRER:

After setting properties to allow user to access Confluence both in application access, global permissions and space permissions (See screenshots). User is still getting a "You have not been granted access to Confluence". Am I missing something ? Is there a work arround ?

I am using JIRA and Confluence On Demand.

Thank You![](../../upfiles/User_Management_-_Application_access.png)

![](../../upfiles/View_Global_Permissions_-_Confluence.png)

![](../../upfiles/You_have_not_been_granted_access_to_Confluence__-_JIRA.png)


Answers:
author: Mauro Badii
body: To everyone experiencing this same unusual behaviour, please open a support request at [support.atlassian.com](http://support.atlassian.com) because your instance might be affected by [](https://jira.atlassian.com/browse/UNIFIED-32)<https://jira.atlassian.com/browse/UNIFIED-32>

The fix will require a restart of the instance that takes about 10 minutes.

Regards,  
Mauro


author: Thomas Scharrenbach
body: me too


author: akhursevich
body: me too


author: Christian Ochsenius
body: me too


author: Eliezer Reis
body: Hi,

Me too.


author: Issam Wakidi
body: hi,

I have exactly the same problem as Christophe


author: Sven [Dione Technology]
body: Hi Christophe,

You have to granted your user in JIRA Project.

JIRA permission + JIRA project of your project.

The access deny is in JIRA. I think Confluence Space access is fine.

Regards,

Sven.

comments: author: Christophe HARRER
body: Thank you Sven,

I think the user has a working access to JIRA and can perfectly use it. The error message is displayed after the user clicks on the switch to Confluence button (See screenshot).

![](../../upfiles/You_have_not_been_granted_access_to_Confluence__-_JIRA_1.png)

Any ideas ?

Thanks in advance.


author: Sven [Dione Technology]
body: ooopps right.

Did you check if there are some page restriction ?

Did he try to connect to the page directly, accessing the space home page first then the specific page.


author: Christophe HARRER
body: No there is no page restriction and direct access to space home page or inner page URLs is redirected to the same error page.

I am stuck.


author: Sven [Dione Technology]
body: Both Jira and Confluence are sharing the same user directory ?

Maybe this user have/had two different users and when he try to authenticate throught the application bar, he swtich to the wrong user...

Do you have something special in your logs ? maybe a wrong sync ....

Logs tell us more ...


Tags: cloud

confluence-cloud
EU Cookie Regulations
Asked by RPT Admin:

I'm wondering how others in the EU have approached compliance with the EU cookie regulations? I'm using on-demand, so my options are limited - I certainly can't add pop-ups or page elements which automatically load the first time someone visits the wiki. I could put something in the footer, but it would be there permanently of course, or I could put something on the front page. But the likelihood is that few people will approach the wiki for the first time via the front page.

How have others approached this issue?


Answers:
author: Steve Gerstner [bridgingIT]
body: Hi Alex,

in theory, you can use a popup question or a prominent link or banner on your landing page as far as I have understood it.

I'm not sure how the legal situation in your country is, but, as long as you need a user (not anonymous) you may combine it with the invitation mail. And put all neccessary in that mail.

I'm not sure, if you need it overall, but when you use google analytics you will need something. If you just use cookies for your session tracking, you will not need anything.

When your company is not from EU and your data is not stored in EU (like Ireland), you may not need it even when your working place is in EU.

But, the best answer I can give to you, ask a local lawyer!

Regards

Steve

comments: author: RPT Admin
body: Thanks for the fast response. I certainly intend taking formal advice. I like your suggestion about including something in the invitation email.


Tags: cloud

confluence-cloud