youngmon/atlassian-qna huggingface dataset:
Problem when importing a word document
Asked by Vadim Rutkevich:

Hello,

today I have encountered a strange issue when importing a document (about 320 pages into our confluence). When I tried to import the document, I got finally after the file upload the following error 'You are not permitted to perform this operation'. When I try to import a smaller document about 20 pages, all works fine in the same space. I decided that the issue can be caused by internal content of the document, so I removed all Visio diagrams. Nevertheless there are a lot of images, cross references and several tables. I removed index. When I tried to import the document again, the same error. What can cause this? The document is saved as for Word 2007-2010 - DOCX format. Maybe it is very large (10 Mb) or what?

Please advise.

All the requirements for Office documents are met. The user account has all the required permissions.

Thanks


Answers:
author: Chung Park Chan
body: You're probably right. Confluence has default size for attachment at 10MB. You can try increase the maximum size in Confluence Admin \>\> General Configuration \>\> Attachment Settings. If that still fails, do raise a support ticket :)

Cheers.

comments: author: Vadim Rutkevich
body: Thanks. After increasing attachment size all works pretty fine.

Many thanks.


author: Sagar Dubewar
body: Getting the same problem...the workaround suggested is not working for me.


author: Nic Brough -Adaptavist-
body: Is it the same error? What do the logs say?


author: Sagar Dubewar
body: ![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/1661i9500499C5E91C2D0/image-size/large?v=v2&px=999 "Confluence.png")


author: Nic Brough -Adaptavist-
body: And the logs?


author: Sagar Dubewar
body: No logs displayed


author: Nic Brough -Adaptavist-
body: An "import failed" will write to the application logs. You need to get those and read them to see what the error is.


author: Sagar Dubewar
body: I use the cloud edition...


author: Nic Brough -Adaptavist-
body: Ok, then you'll want to raise this with <https://support.atlassian.com> - tell them the date/time of the last time you got the error message and ask them to tell you what the logs say - that will probably explain it.


author: Sagar Dubewar
body: Ok. Thanks.


Tags: document-management

import
Create link between JIRA and Confluence
Asked by Jason Friedman:

We are using LDAP (Microsoft) for both products, my username/password is the same on both applications. I created the link from JIRA and then tried to link to Confluence and I got the error on the attached screenshot.


Answers:
author: Jason Friedman
body: Additional information:

There is some linkage going on, as page updates in Confluence are appearing in JIRA.  
And, I can create JIRA macros in Confluence, but only for issues that I have looked at recently.


author: Joachim Ooi
body: Hi Jason, can you please try to attach the screen shot one more time? Have you tried contacting Atlassian Support to see if this is something that they can help out with?


author: Jason Friedman
body: I have a issue open with Atlassian Support. Screen shot not attached here because of its sensitivity.
Import/copy data from Microsoft OneNote
Asked by wdburgdorf:

Hi,

Has anyone ever taken data from Microsoft OneNote to Confluence?

Any ideas for a good way to do that?

Thank you!


Answers:
author: CelsoA
body: Hi there,

I think that the best way to do it is export your .one files to another format, like .doc and import it using the office connector plugin.

Regards.


author: Jeremiah Dost
body: An old thread here, but thought I'd give providing an answer a shot.

I'm in the process of building out a command line utility that uses the Microsoft Office Interop for OneNote to pipe documentation into Confluence over the REST API. The GetContent methods of that interop output XML strings which look very parseable in the cherry picked cases I've created thus far.

Confluence has great docs on using the REST API:

<https://developers.atlassian.com/server/confluence/confluence-rest-api-examples/>

Using the OneNote Interop is a bit harder to find, but I found this answer on stackoverflow was enough to get me going:

<https://stackoverflow.com/questions/27294510/how-to-write-to-a-onenote-2013-page-using-c-sharp-and-the-onenote-interop>

comments: author: Jim Doria
body: How did you make out with this? Did you ever get it to work?


author: Athanasios Tsioplakis
body: I would also like to know if it was completed or whether I should attempt to create my own.


author: Andy Creech
body: Any progress on this integration with then REST API [@Jeremiah Dost](/t5/user/viewprofilepage/user-id/1195417) ?


author: Nar Kumar C. - Narva Software
body: Hi Ralf,

We have released an add-on which can import notes from Microsoft OneNote to Confluence as pages: [Microsoft OneNote Import for Confluence](https://marketplace.atlassian.com/apps/1221371/microsoft-onenote-import-for-confluence)

Please give it a try from Marketplace here <https://marketplace.atlassian.com/apps/1221371> and let us know if you have any feedback.


Tags: import

ms-onenote
Upgraded Confluence License does not
Asked by KP11:

Hello,

We upgrading Confluence on exiting server from 3.4.6 to 4.3.3. the license in the database should transfer at startup but i am getting request to enter license. I checked DB jar file and it is in use. Any reason why confluence is transfering the license?


Answers:
author: Daniel Borcherding
body: Hello,

Your idea to generate an evaluation license is a great one. It can simplify things through an upgrade greatly. The onlt bother is moving back to your original license at the end of the process.

I wrote an article on a similar issue earlier today.

<https://confluence.atlassian.com/display/CONFKB/Fixlicense.action+Does+not+Resolve+License+Issue+During+Upgrade>

There should be a prompt to fix a license issue, but occasianlly it does not work. This is a workaround to help with these rather esoteric license issues.

comments: author: KP11
body: Hello,

I added the lines to my confluence.cfg.xml and restarted tomcat service. Still got the same message at startup asking for license.


author: Daniel Borcherding
body: Hello,

Another thing to check is that you need to go through a Confluence 3.5.x intermediary befor jumping all the way to 4.3.3. Confluence's license is contained within the confluence.cfg.xml and not stored in the database at all.

You may be being prompted for a licesnse because you did not move your existing \<confluence_home\> direcotry with your install. Confluence is not a soley database driven utility. It has a filesystem component in the form of your \<confluence_home\>

You will need to make changes to the \<confluence_install\>/confluence/WEB-INF/classes/confluence-init.properties to point to the existing \<confluence_home\> direcotry.

If you feel that you haev done these steps correctly I would create a ticket on [http://support.atlassian.com](http://support.atlassian.com.). Please be sure to include a [support.zip](https://confluence.atlassian.com/display/DOC/Troubleshooting+Problems+and+Requesting+Technical+Support#TroubleshootingProblemsandRequestingTechnicalSupport-CreatingaSupportZipFileviatheConfluenceAdministrationConsole) with your issue.


author: KP11
body: Yes i checked and the confluence-init.properties point correctly to: confluence.home=E:/Conf_home

E drive is network nad has the CFG file with the license hash/message
Change email templates
Asked by Bruce Schlueter:

Hi all,

we are using Confluence 4.3.2 and facing following "problem". We want to allow users onto a space within our wiki. The users are created by us and for "beauty" reasons we have decided to name them "Lastname, Firstname" so that we have a order by Lastname. This leads to email notifications starting  
Hi Lastname,,

which does looks kind of strange but within our company was not really a problem. Now we do need a more formal salutation and I would like to know how to change the text. I found the 'create-user-notification.vm' but this just seems to get the variable not the text.

Thanks for your input,

Bruce


Answers:
author: Daniel Borcherding
body: Hello Bruce,

I am not sure if you have had a chance to look at the folowing document.

<https://confluence.atlassian.com/display/DOC/Customising+the+eMail+Templates>

It oulines the creation of custom email templates and those files within Confluence that you have to modify to acheive this behavior.

comments: author: Bruce Schlueter
body: Hi Daniel,

indeed I found this page but somehow I cannot figure out where to change the text. What I would like to change is this Text:

"Hi Firstname,

join me and the team on the wiki. Here you can change ..."

I am not sure of the exact words because we use the German language. My question is, where do we find these text templates?

Thanks, Bruce
The correct format for the name of a SharePoint list?
Asked by Chris Ridge:

I've already read the following question (which made my jaw drop), but I still can't get my connector to work:

[https://answers.atlassian.com/questions/30877/issues-with-sharepoint-connector-for-confluence](/questions/30877/issues-with-sharepoint-connector-for-confluence)

So, the issue is almost the same as in the question above, but the naming is a bit more complex: I want to set up my SharePoint connector to point to a list in my SharePoint site, and the site seems to be found just fine.

The URL without https/domain is (slightly changed):

/MyCoolSite20/Lists/MyCoolerList%2020/AllItems.aspx

The full name of the site is "MyCoolSite 2.0" and the full name of the list is "MyCoolerList 2.0". So - what would the correct name to use when using the connector?

I've tried escaping spaces, omiting spaces, including spaces - and I've included the dots and omitted them... I've included "Lists" and omitted "Lists"... I can't for the life of me figure out what is the correct name :-(


Answers:
author: hsuhailah
body: Hey Chris,

We are able to retrieve the list using the following naming convention:

/MyCoolSite20/MyCoolerList 2.0

Can you please give it a try?


Tags: sharepoint
Pagetree when searching
Asked by Martin Michelsen:

Does enyone know if its posible to always show pagetree, when it in my case disapare when i use search funk.


Answers:
author: Selcuk Savas
body: Hi Martin,

Search result open in a seperate page which is default and it is not part of the tree structure.

So page tree view disappear.

When you look at the Confluence official documentation website you'l l see the same behaviour.

I don 't know it can be done but you may create a search result page in your website and use it to display result in order to display the pagetree all the time. But it might be to much effort for a little achievement.

Cheers,

Selcuk


Tags: page-tree

search
Forum in Confluence
Asked by Rumceisz:

Hi All,

we're looking for a forum solution as a collaboration tool for developers in our teams, related to project specific topics.

can you please suggest me a forum feature in Confluence?

Thanks in advance,

Rumi


Answers:
author: Daniel Borcherding
body: I would further ask, what features are lacking in Confluence that a forum would provide? If you are looking for the ability to add comments to a given topic? William rightly points of the benefits of Community Bubbles. It is a great tool. I just want to know what functionality you are looking for specifically that Confluence does not already have baked in.


author: William Zanchet [Atlassian]
body: Hi Rumceisz,If I'm not wrong, there's a third party plugin that is called: Community Bubbles from Adaptavist that you can create a forum.You can download from our marketplace: <https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.bubbles>I hope this helps.Cheers,WZ


Tags: forum
Export a space for campaign and reimport modified space in production - Best practice?
Asked by Sascha Backes:

Hey guys,  
we have another question. We are slowly rolling out Confluence as our main documentation and intranet platform in a scientific institute. Each work group has its own space. Now, our scientific groups come up with the following specification:

when they go on a campaing, they want to continue documenting/ altering in their "main" space from the production Confluence.

So, they want to export their production space, import it in a 10 user licensed Confluence on a Notebook, and continue working. When back in the institute, they want to reimport the modified space/ pages in the production Confluence.

I've tested the space import/ export functionalities, what I dislike are 2 facts:

* a global admin has to do it
* the space has to be deleted prior importing with the same space ID  
  * so any change in the production installation during campaing would be lost

Any other ideas on how to accomplish this?

Thank you in advance!


Answers:
author: Alejandro Conde Carrillo
body: A very obvious option, have you thought about making your Confluence instance available on internet? That way they could modify the actual page from home, no need for exports/mports.

A "low tech" option, you could install [Confluence Source Editor plugin](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor) and make your users, copy/paste the storage format from their local instance.

A las toption, you could develop a simple "page migrator" using [Confluence API](https://developer.atlassian.com/display/CONFDEV/Confluence+XML-RPC+and+SOAP+APIs).

comments: author: Sascha Backes
body: Hi Alex,  
thank you for your reply. Our Confluence is available via VPN from the Internet, but going on campaign sometime means being in the middle of nowhere without proper or sometimes any access to the Internet. Sorry for not stating this explicitly in my post. :)

The Source Editor might be a temporary option, I will definitely have a look at this one.

Though, still happy for other suggestions ;)

Cheers


author: Bruce Schlueter
body: The problem will always be that you may have changes in both environment and to merge these is sheer impossible. How do you want to decide which is the latest?

What I have done already is to export a space, open the zip and rename all occurances of the space name inside the files, zip the files again and reimport it with the new name.

You can then move pages from one space into another. This worked for me, perhaps give it a try with a small test space.
customized search
Asked by Aaron Wideen:

Hi,

I am looking for a way to have a search box with pre-selected filters.

I want to be able to search all pages in all personal spaces. I have been messing with adaptivist search and they have both of these options but the thing that sucks is that you have to select which user to search their space. I want to be able to search all user's spaces for content.

Is there any way to have a searchbox with these custom feilds? or a way to do it with labels...

Thanks,

Aaron


Answers:
author: Sean King
body: You can create a user macro that uses a dropdown with preselected values. You can put a search box inside that user macro too so you don't have to build an all new search box.


author: Giuliano C.
body: I don't know if that is the case, Aaron, but, you can perform a detailed search regarding the space withHTML macro:

<https://confluence.atlassian.com/display/DOC/HTML+Macro>

You can try the following cuztomization with on your page/space:

\<form method="POST" action="/dosearchsite.action" name="searchForm" style="padding: 1px; margin: 1px"\>

\<input type="hidden" name="quickSearch" value="true" /\>

\<input type="hidden" name="searchQuery.spaceKey" value="spacekey" /\>

\<input type="text" accessKey="s" name="searchQuery.queryString" size="25"/\>

\<input type="submit" value="Search Space Name"/\>

\</form\>

Replace the value of "spacekey" in the searchQuery.spaceKey hidden item for the space key of your space.

You only need to insert it through the desired page/space and then replace the name="searchQuery.spaceKey" for name="searchQuery.The Space Key of your Space".

In example, I have a space named "Careful With That Axe, Eugene" and the spacekey for it is CTE. I've replaced the SearchQuery to name="searchQuery.CTE".

If that is not the case, my apologies, Aaron. Hope it helps you!

All the best,

Giuliano


Tags: search
Red count notification icon, how ?
Asked by JIRA Autobot:

Hi,

I think the notification are great but i want an count icon in a color which can be seen clearly and the red color would satisify me. How can i accomplish that ?

donnib


Answers:
author: Amalia
body: Add this into **Confluence Admin \> Stylesheet:**

```
.mw-anchor.unread .badge {background-color: red;}
```

comments: author: JIRA Autobot
body: thx, that was simple, ;)
Space Export to HTML - Null Point Exception :(
Asked by Michael Roff:

I am having difficulty exporting a space to HTML. When trying to export, Confluence reports a Null Pointer Exception on screen.

Does anyone know what might be causing this?

I can successfully export the space to PDF. When exporting to PDF, it actually seems that a temporary html export is produced. Poking around the temporary folders it seems there is a copy of the html export, but I am not sure if this is a complete copy or not. I found the html export documents in:

confluence-home/temp/htmlexport

Can anyone from Atlassian comment on whether I trust these files contain 100% of the space export into HTML?


Answers:
author: PeterKoczan
body: Hi,

You should not use any files that are in the temp directory during the export/backup creation process, nothing guarantees that it is not being accessed/modified at the time.

I would rather focus on the cause of the problem, I'd suggest that you check your log at \<CONFLUENCE-HOME\>/logs/atlassian-confluence.log for additional clues on the possible cause of the issue. I suspect this to be caused by missing pageid for one of your pages, but the full stack tract (preferrably the full log) could give additional clue.

You might want to raise a support ticket at <http://support.atlassian.com> including your support.zip so that we can narrow down the cause.

Kind regards,

Peter


Tags: export
Trying to use ViewPDF macro
Asked by rsingh:

When using the macro ViewPDF macro to embed a PDF on Internet Explorer the following message is displayed on the page

You need flash player installed to preview ppt and pdf files

There is no issue in firefox


Answers:
author: rsingh
body: After contacting confluence support it seems to be a bug and now is awaiting a fix <https://jira.atlassian.com/browse/CONF-27305>


author: rsingh
body: We are using Confluence 4.2.2, we do have flash installed in IE.


author: rsingh
body: We are using Confluence 4.2.2, we do have flash installed in IE.  


author: Peter von Hofer
body: The PDF is displayed through flash. You just have to install flash player in IE.


author: FernandoA
body: Hi,

May I know what is the version of Confluence you are running? As it seems to have a known issue with older versions of Confluence.

Thanks in advance.
How to show ? Progress in Jira Issues Macro?
Asked by julio verano:

After looking at documentation about Jira issues macro for Confluence here: <https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro>

and related documentation on xml export in Jira here: <https://confluence.atlassian.com/display/JIRA/Displaying+Search+Results+in+XML>

I did not find a way to display "? Progress" as a column in the Jira Issues Macro.

Is this even possible? if so, please advise. If not, is it due to Jira issues xml export not including this info? That way I can enter the feature request at [jira.atlassian.com](http://jira.atlassian.com) with the appropraite info.

Thanks!


Answers:
author: Adam Saint-Prix
body: I'm assuming "? Progress" is coming from our time tracking data in JIRA? Is that accurate?

Would the 'aggregatetimespent' field work for this? It's listed in the Displaying Search Results in XML doc above as the following:

(ie. aggregate time for the issue plus all of its sub-tasks.) Only available if your administrator has [enabled 'time-tracking'.](https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking)

comments: author: julio verano
body: It doesn't look like "? Progress" is in the XML view of the issue so that could be at the heart of why it would not be supported as a column in the Confluence Jira issue macro (this may be worthy of a new feature request).

However, both "aggregatetimespent" and "timespent" could provide some of that detail in regards to progress that we need, thanks for that suggestion!
"Add Child Page" and "Reorder Pages" no longer show on the parent pages that have child pages in Confluence 4.3.2
Asked by Julio Mugabe:

These show up up in the 3.5 but they dont in 4.3.2. Was this feature removed?


Answers:
author: Darryl Lee
body: Hey yeah, I've got a lot of people wondering where the Reorder Pages link went after upgrading from 3.5.6 to 4.3.7. I realize they can go to Tools -\> View in Hierarchy, but it's a little annoying you removed a feature that seemed useful.
Which plugin contains macro?
Asked by Steven Cogorno:

Hello,

Is there a way to "search" the plugins to find out which plugin contains a specific macro? It would be really helpful to know which macros are in which plugins (and vice versa) so that we can plan for decommisioning plugins if they are no longer needed.

Thanks!


Answers:
author: tousifs
body: Hi Steven,

if your looking out for the jars for macro you have to go to confluence source you can find the atlassian-budled-plugins zip file.

you can extract and see it contains lots of plugins.

you can refer the **confluence-advance-macros-2.0.43** jar which contains majority of macros.

regards,

tousif shaikh


author: AlysonA
body: Hi Steven,

You can either refer to the *Confluence Admin \> Plugins* and check out the modules for each plugin, or you can look it up on <https://marketplace.atlassian.com>, search for the plugin there and you shall find this info.

Hope it helps.


Tags: app
Panel Macro question
Asked by AlysonA:

If you look at the [Panel Macro](https://confluence.atlassian.com/display/DOC/Panel+Macro) page, you will see a panel with the title aligned to the left and nice rounded corners.

However, if you try creating one, the title will be aligned to the center by default and there won't be rounded corners. Is there any customizations needed to get the same behavior?

Thanks!


Answers:
author: Amalia
body: This is a default style for Documentation Theme. Did you try it in a space with Documentation Theme?

Anyway, if you're not using the theme, you can add the following Stylesheet to get the same effect:

```
.panel, #content .panel {-moz-border-radius: 5px;-webkit-border-radius: 5px;border-radius: 5px;}.panel .panelHeader {text-align: left;line-height: 1em;padding: 10px 10px 5px;margin-bottom: 0;-moz-border-radius-topleft: 5px;-moz-border-radius-topright: 5px;-webkit-border-top-right-radius: 5px;-webkit-border-top-left-radius: 5px;border-top-right-radius: 5px;border-top-left-radius: 5px;}
```

Note that rounded corners won't work for IE.

comments: author: AlysonA
body: Great, thanks Amalia. =)


author: Selcuk Savas
body: Hi Alyson,

I suggest to test with different browsers without doing any more customisation.

Browsers may render diffrently.

I tested on our website and the result is exacly as expected. So you may have some CSS that cause this issue for you.

Cheers,

Selcuk

comments: author: AlysonA
body: Thanks Selcuk, I've tried on FF, Chrome and IE to no avail. The title is center aligned and corners are not rounded.