youngmon/atlassian-qna huggingface dataset:
Change the Admin
Asked by PRINCESS:

Hi,

would like to check about following issues:

1.If we can change the Admin

2. we need the invoice for 10 people but currently it shows 7! could you please check the status and reply back.

waiting for your kind cooperation.

PRINCESS


Answers:
author: Alex W
body: Hi [@PRINCESS](/t5/user/viewprofilepage/user-id/5129616) - welcome to the Community.

We cannot solve either of these issues for you in the Community.

If you need to change the admin of a board or workspace, your best bet would be to reach out to the current admin and ask them to make that change for you.

If you're being billed for seven people, this is because you have seven billable users in the workspace you upgraded.

If you have any questions about this, please raise a ticket at <https://trello.com/contact> and we'll sort this out for you.

comments: author: PRINCESS
body: but the current admin actually wants to change her position to be given to someone else at the moment and does not know how to do that! where we can find the process? any clue?!


author: Alex W
body: [@PRINCESS](/t5/user/viewprofilepage/user-id/5129616) - as I said in my previous reply, if you have any questions, please reach out at <https://trello.com/contact>
bonjour comment cr?er un planning heure par heure
Asked by administratif:

je voudrais cr?er un planning genre google , heure par heure avec par exemple r?union R de 8h ? 9h mardi xx

Est-ce possible?


Answers:
author: Cody C.
body: There are a few ways to creating repeating events in Trello - I personally use both [Card Repeater](https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater) and [Card Snooze](https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze).

Card Repeater is great if you want a fresh copy of the original card each time. Snooze is great if you want to continue adding notes to the same card, but don't want it to always be visible.

We don't have a way to have multiple iterations of a card repeat into the future though, like a dedicated Calendar app would.

I think what I'd do in this scenario is create a "Weekly events list". Rather than defining specific dates, I'd just use Monday through Friday, and have recurring meetings and events added to that list. Then, each week, you can copy that list and use it for the next week.

If you like, you could potentially use [our automation tool](https://support.atlassian.com/trello/docs/butler-overview/) to set due dates for those new cards as well!
bitrix24 and trello integraiton
Asked by Yusuf Bilal Muhtar:

Hello dear community members, i will trying bitrix24 and trello intergration but not auth migration, is there anyone who can help me?


Answers:
author: Vronik
body: Look at this

[https://zapier.com/apps/bitrix24-crm-new/integrations/trello?utm_source=google\&utm_medium=cpc\&utm_campaign=gaw-row-nua-evr-search_nb_desktop_prospecting_developing1-ads\&utm_adgroup=dsa_one_service_activecampaign\&utm_term=\&utm_content=1005548\&gad_source=1\&gclid=EAIaIQobChMIi-_Z8PKghQMVjEJBAh0hog7PEAAYASAAEgKj8PD_BwE](https://zapier.com/apps/bitrix24-crm-new/integrations/trello?utm_source=google&utm_medium=cpc&utm_campaign=gaw-row-nua-evr-search_nb_desktop_prospecting_developing1-ads&utm_adgroup=dsa_one_service_activecampaign&utm_term=&utm_content=1005548&gad_source=1&gclid=EAIaIQobChMIi-_Z8PKghQMVjEJBAh0hog7PEAAYASAAEgKj8PD_BwE)


Tags: off-topic
Checklist Template Question
Asked by John Chambers:

hey there guru's!!

thank you for reading this - hope you can help. this may be sorta long but it's so you have as much detail as possible.

I created a card - on the card i made a checklist - i turned said card into a template - now when i make a new card, and search for the checklist - let's call it Basic Checklist - there's a basic checklist on a 5 dozen cards. the problem with that is on some cards, because certains steps aren't required, they get removed from the basic checklist.

Is there a way to manage checklists in a better way or am i just in a pickle?   

Also, if a card is completed, is there a way to not have it show up when one searches for a checklist?   

How do you guys manage templates and checklists? I'd rather not have another powerup bc my manager is all like, 'what's all this crap up here' bc they are too busy to learn new stuff.   

I hope someone can assist me here. Thank you for your time and insight!!


Answers:
author: milynnus
body: [@John Chambers](/t5/user/viewprofilepage/user-id/4912233)

try this to see it helps.

<br />

Create a list of cards with checklist in it where the checklist name and card name is the use. Use this list as a lookup to find card by name and use the name to create the checklist on the trigger card.

comments: author: John Chambers
body: thank you [@milynnus](/t5/user/viewprofilepage/user-id/3947182) for the fast response - are you saying make the card and the checklist the same name?  

I currently do create the checklist via a trigger - the trouble is, i have to sort through all of my old cards to find the checklist i want to use bc they've been edited or something. But if i understand you right, the same name idea could be helpful.


author: milynnus
body: [@John Chambers](/t5/user/viewprofilepage/user-id/4912233)

yes, that's the design pattern I used for my clients. In most cases, it seem to work but obviously you have to figure how you want to integrate this into your existing automation.


author: John Chambers
body: I will certainly give it a go. Thank you again [@milynnus](/t5/user/viewprofilepage/user-id/3947182)


Tags: checklist

management

template
N?o consigo inserir coment?rio em uma lista
Asked by Nucleo de Projetos LLES:

N?o consigo encontrar a ABA para alterar as permiss?es e poder permitir coment?rios conforme explicado anteriormente.

Poderiam me ajudar ?


Answers:
author: Alex W
body: Hey [@Nucleo de Projetos LLES](/t5/user/viewprofilepage/user-id/5146100) - welcome to the Community!

Translation might be a bit off, but it sounds like you want to be able to comment on cards on your board.

First, you need to make sure you're an admin or member of your board. Observers cannot add comments (unless permissions have been set to allow them to).

Next, you need to make sure your board isn't a Template. Comments are not possible on Template boards.

Third, you should check the permissions on your board to make sure commenting is allowed. You can check commenting permissions by opening up the board's menu, then clicking 'More' \> 'Settings' \> 'Commenting permissions...'
Rules Issue (My rules disappeared)
Asked by Bassam Al Dana:

Rules Issue (My rules disappeared)...?

![Screenshot 2023-02-13 175648.png](/t5/image/serverpage/image-id/239947i866F67ED8C14BD67/image-size/large?v=v2&px=999 "Screenshot 2023-02-13 175648.png")


Answers:
author: G subramanyam
body: Hi [@Bassam Al Dana](/t5/user/viewprofilepage/user-id/3104997) welcome to the Atlassian community.

As of today or this week, Trello software is fully operational. I believe you are not logging with multiple Trello accounts on the same browser(s). May I request a quick work around check by clearing cache, relaunch browser and retry accessing.

If issue persists, you would need to send an email to their support team mentioned in that screenshot.
Board Button to archive cards not working
Asked by Luis Martinez:

I created a board button to archive old cards but I keep getting the following error regardless of the number of days that I add to the rule:  
Trello error: Requested too many cards with action loads, please limit  
Total operations: 1


Answers:
author: Lara
body: Hi Luis,

Thanks for reaching out!

It sounds like there are too many cards in the list you're looking to archive. Could you please let me know the number of cards you have in the list?

Are you able to move half of those cards into another list (you may need to create a new one), and then try to archive that list?

Let me know how that goes,

Lara  
The Trello Team

comments: author: Luis Martinez
body: Hi Lara,

Thanks for your response.

The board button started working fine today (without making any changes), not sure why.

The list had more than 350 cards. What is the limit for IBM accounts?

Thanks,

Luis


author: Lara
body: Hi Luis,

Glad to hear the button worked today.

There is no limit specifically for IBM users. Our limits apply to *all* users across all subscriptions.

You can find our limits here: <https://trello.com/1/resource/limits>. I'd recommend using a JSON reader to view the data in a more readable format.

It looks like the limit for card ActionsPerApiRequest is 300, meaning that the maximum number of cards you can perform an action on is 300 cards, before seeing performance issues. Since Butler uses the API to make changes, it'll be hitting that limit and causing performance issues.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: archive

butler
Question About the New Markdowns and Quoted List Items
Asked by sjgreys:

Hi, I have a question with the recent update.  

I've been using Trello for a few years now on various projects, and even just last week everything was working as it always has.  

After booting it up yesterday and editing a new card, I noticed the text editor has changed. After googling a bit and seeing this update has been in the works for a while I'm thinking that the old markdown system has simply been phased-out, forcing me to use it, or my version only just updated.  

*** ** * ** ***

<br />

This wouldn't be too much of an issue, and seems like it would actually be useful; however, one of the markdowns I use frequently is to create lists, and then under a list item use the Quotation markdown followed by another list to layout sub-items.  

This would normally go:  

- List Item A  
\>- Sub-Item A  
\>- Sub-Item B  
\>- Etc.  
- List Item B  

*** ** * ** ***

<br />

Unfortunately, when I try to do this now only the first sub-item gets the bullet point, and the others keeps their "-" character.  

When I manually view the Markdown, it reads like this  

\> - Sub-Item A  
\> \\- Sub-Item B  

As I understand, the "\\" character removes formatting if it comes before a markdown, but I am not adding this, it is automatically added.  

Is there something I'm missing, or has this feature been removed? I have used it on many of my cards, thus breaking the formatting on many things.  


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Hmm, that sounds strange. I tried to replicate what you were seeing but was unable to.

When I create a list using "-" and then create a subtask by pressing enter and then tab, the list saves as expected.

![Image 2023-02-15 at 3.18.45 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/240231iD50B90C7365FDEAE/image-dimensions/456x303?v=v2 "Image 2023-02-15 at 3.18.45 pm.png")

Could you please let me know the exact steps you're taking to create an unordered list with subtasks?

I'll keep an eye out for your reply,

Lara  
The Trello Team

comments: author: sjgreys
body: Oh, wow that looks great!  

I just tried what you suggested and it worked perfectly.  

I had tried using 'Tab' before to indent but I believe I did it in a blank line and it just pushed my focus to the "Save" button.  

However, it worked exactly as needed after creating the bullet point and hitting tab.  

Thank you! That's certainly a step up from the old formatting.
Is there a way to monitor what position a card was moved out of?
Asked by Matt Kahle:

We are using our Trello board as an order-tracking system. We have it set up so that when orders are emailed they go automatically to the board. We have about 8 people who enter orders from the board. I have it set up so that the oldest orders are sorted to the top of our list "Inbox". Is there a way I can ensure that orders are being taken from the top of the list so my associates are "cherry picking" the orders they want to work on?


Answers:
author: Lara
body: Hi Matt,

Thanks for reaching out!

It may be helpful to use the [Card Aging Power-Up](https://support.atlassian.com/trello/docs/using-the-card-aging-power-up/). With this Power-Up, cards become progressively more transparent and "fade out" the longer they remain untouched.

When card aging is enabled on a board you will also be able to see when a card was last updated.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Why are links doubling with brackets when pasting?
Asked by Sara Kreissler:

Normally, when copying and pasting from Trello, my links transfer fine, but recently, they are pasting doubled and with brackets and parentheses. Is this an update and is there something I can do to fix it??


Answers:
author: Lara
body: Hi Sara,

Thanks for reaching out!

Hmm, that sounds strange. Just to confirm, are you seeing this issue when you copy links *from* Trello cards into another app? Does the issue occur if you paste the link into Trello?

Could you please share a screenshot of what you're seeing?

Thanks!

I'll keep an eye out for your reply,

Lara  
The Trello Team

comments: author: Sara Kreissler
body: ![9089C67D-E854-4C8F-9A5F-8479BB5DEF6F.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/240423i118C5E7A92AF20E6/image-size/large?v=v2&px=999 "9089C67D-E854-4C8F-9A5F-8479BB5DEF6F.jpeg")This is copied from Trello into Facebook. When I look at the post on my computer it looks fine but this is how I see it on my phone.


author: Lara
body: Hi Sara,

Thanks for that.

Are you copying text from Trello *after* clicking into the description field, or directly from card view?

I haven't been able to replicate the issue you're seeing; when I copy links from Trello, the links paste as regular formatting, i.e. <https://example.com>.

You also mentioned that this only occurs on your mobile - are you using the Facebook mobile app?

Lara  
The Trello Team


author: Arsen
body: Having the same issue here.  
Each time copying any text form Trello gives me useless brackets.  

I'm using version for iPad.  
![IMG_4607.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/261299i85344A8A14D8848D/image-size/large?v=v2&px=999 "IMG_4607.jpeg")


author: Alex W
body: Hey [@Arsen](/t5/user/viewprofilepage/user-id/5235531), welcome to the Community! Jumping on this one as Lara won't be able to reply as she's on leave.

Do you mind raising this as a ticket with Trello Support so we can assist? You can raise a ticket at <https://trello.com/contact>

Make sure you do the following when you raise the ticket:

* You need to be logged in - otherwise the fields I'll ask you to select below won't show up and you'll be deflected to the Community again
* Set the field called **What can we help you with?** to 'Using Trello'
* Set the field that shows up below that called **Pick a topic**to 'Report a bug'
* Fill out the **Summary** and **Add more details** field, putting as much detail as possible into the *Add more details* field (not the Summary)
* Attach the screenshot you shared here as well as any more relevant screenshots. A screen recording will also help us with this issue!

If you have any issues raising this ticket, let me know, I'll get a notification if you reply to this thread.
Not All Past Due Tasks Are Showing Up In Cards Menu
Asked by Mike Nice:

This is for sure a bug. Sometimes they are all there sometimes only half. It's been a bug for at least 4 years now, but it's reached the point where it's just forgetting too many cards and making my day even harder.


Answers:
author: Cody C.
body: Hi Mike! I hear where you're coming from - we don't load all cards on that page, mostly for performance reasons. If you have a lot of open cards assigned to you (500+), the best option is to scroll to the bottom of that page and click the "Load more cards" button until it no longer shows. Once that's done, you should have all cards loaded in that page!

comments: author: Mike Nice
body: For sure! The issue is tasks that are past due were are showing up in this curated view- which is most likely just some coding error.

I found that deleting that error task completely and recreating it with another time other than 9am causes it to fail less frequently![Screenshot 2023-02-15 at 2.20.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/240422iA301AA81B76D8748/image-size/large?v=v2&px=999 "Screenshot 2023-02-15 at 2.20.13 PM.png").


author: Cody C.
body: I may not quite be on the same page yet, are you seeing cards that aren't *Overdue* in the *Overdue* *cards* section?

I think you're on the right track with setting the Due time to later in the day. If you don't want cards with a Feb 15 due date to show as Overdue until Feb 16, it would be best to set the Due Time to the time you finish work for the day. That way, they'll flip to Overdue just as you're finishing, and they'll show as Overdue the next morning.

Or is it that you're not seeing *all* of your Overdue cards in that section, and that you need to recreate the task, or click the Load more cards button in order for it to show there at all?


author: Mike Nice
body: What's happening is that not all cards that are overdue are showing up in the overdue section. I have to go through each board sometimes and manually find some missing overdue cards that the filtering didn't pick up for some reason.


author: Cody C.
body: Got it - thank you for clarifying. I've discussed this with a few colleagues in the past, and there are come ideas on the table about how to address it, but right now they land behind other priorities the team is focusing on. Currently, clicking the "Load more cards" button is the only way to fix that I'm afraid!


author: Mike Nice
body: Gotcha!
when I search project, i am not able to find the project completed status, like 25% to 50%.
Asked by Cathy Wang:

when I search project, i am not able to find the project completed status, like 25% to 50%. I had that access always, but I am not able to see it since last week. I also not able to see the check image that my co-worker saved in Harvest.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Jira doesn't try to calculate and display that sort of thing, because people usually want it done in so many different ways.

I've said Jira here, rather than Trello, because I'm guessing that's where you were looking when you said "project". Trello doesn't have projects.

comments: author: Cathy Wang
body: we use Trello as platform to set up projects for us to tracking the complete status, like 25% to 75%. I was able to see it once I search the project number, not I can't.
Mirror Set Up
Asked by Dan Ledbetter:

This message is short on details. What exactly am I supposed to do?![Screenshot 2023-02-13 at 10.43.24 AM.png](/t5/image/serverpage/image-id/239877i16CD412EB626341C/image-size/large?v=v2&px=999 "Screenshot 2023-02-13 at 10.43.24 AM.png")This message is short on details. What exactly am I supposed to do?


Answers:
author: Sal
body: Hey [@Dan Ledbetter](/t5/user/viewprofilepage/user-id/4016999),

Welcome to the Atlassian community!

It seems the message is trying to tell you that you need to authorize the Power-Up to access your account *and* the board in order for you to start using it. Which Power-Up are you trying to use on your board? If you know the name, it will make your life a lot easier for you to contact the developers of the Power-Up so they can give you more information about it.

Still, I'm pretty sure you need to authenticate your account with the Power-Up to use it.

comments: author: Dan Ledbetter
body: I reached out to Unito to receive instructions on how to authenticate.

Thank you,

Dan


author: Sal
body: Hey [@Dan Ledbetter](/t5/user/viewprofilepage/user-id/4016999) -- Awesome! Glad to hear they could help you how to authenticate with their Power-Up. You're welcome, friend!
How to get amount of cards created with certain label during some time period?
Asked by Marek S?awi?ski:

I'm new to Trello, but I've used similar software before.

I want to generate a report with amount of cards created in Trello with certain label each month or week since the beginning of my project - or at least last few months. I did some internet browsing, but did not found any ready to use solution.

I know that Trello has REST API, I'm able to build script, which will request those information.

Details I have:

- label name

- board id

- time period (start:end whole period or segments for each month / week)

Does anyone know a ready to use solution (preferably) or has any experience with Trello API to be able to confirm or deny that what I want is even possible?

Thanks for help.


Answers:
author: Marek S?awi?ski
body: For anyone looking for a solution to similar problem in the future:

I solved this problem by using search endpoint from Trello REST API. I queried API to get all cards matching my query, then I parsed returned data. Most important thing is to know, that Trello does not return createdDate or similar field - one has to parse id field to get that (id is MongoDB ID probably).


author: Oliver S
body: Hi Marek, welcome to the community! :)

We have the Dashcards Power-up, which allows you to set up a type of card that tracks how many cards match a combination of filters: label, assignee, list, etc.

<https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards>

Feel free to check it out, and hopefully it helps as a starting point to achieve what you're after. :)

If you'd prefer to do something more custom / specific with the API, would definitely suggest asking over at the Atlassian Developer Community for Trello: <https://community.developer.atlassian.com/c/trello/42>

comments: author: Marek S?awi?ski
body: Thanks!


author: Oliver S
body: No worries! Hope it all goes well!
Comment enlever la fonction SUIVRE par d?faut pour les cartes dans lesquelles j'ai travaill? ?
Asked by Lysanne Beaupr?:

Bonjour,

J'aimerais savoir s'il est possible d'enlever la **fonction SUIVRE** qui est s?lectionn?e automatiquement d?s que nous travaillons dans une carte ?

Le but : j'aimerais recevoir des notifications seulement lorsqu'on me notifie, car pour l'instant, d?s que la carte est s?lectionn?e comme SUIVRE, je re?ois beaucoup de notifications non-pertinentes.

Pr?sentement, je les d?sactive manuellement ? chaque fois, mais j'imagine qu'il existe une fonction pour que la carte n'autorise pas le SUIVRE d?s que je travaille dans celle-ci.

Je vous remercie ? l'avance pour votre aide.


Answers:
author: Victor N
body: Bonjour Lysanne, je comprends ce que vous voulez dire car cela peut ?tre distrayant.  
Pour arr?ter de regarder automatiquement les cartes, lorsque vous commencez ? taper un commentaire, d?cochez la case "regarder" dans la section des commentaires. Une fois que vous aurez fait cela, la case restera d?coch?e pour les autres commentaires. J'esp?re que cela vous a aid? et n'h?sitez pas ? me faire savoir si vous avez d'autres questions, nous serons heureux de vous aider.