youngmon/atlassian-qna huggingface dataset:
Trello web is not working
Asked by jisbert:

I'm trying to use trello web, but, after log-in I only see a loading spinner. There are network and console errors. Sorry if this is the wrong place to put issues, but, I haven't found a better place.

I'm under Windows 10, Chrome 86.0.4240.75 (Build oficial) (64 bits). I have two authentication steps enabled and I have my trello account connected to my Atlassian account.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/114266iD57D485AFEE24D8F/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/114267i755128251A659893/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/114268i821E29198741FE81/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Michael Pryor
body: What do you see if you try to load one of the failed URLs directly? Do you have a blocker (on the browser, OS or network layer) that would be interfering here?

comments: author: jisbert
body: I tried to load 2 URLs directly and it worked. I don't have a blocker in my computer except for Windows Firewall, I tried to load trello from my home Internet connection and from LTE, tethering with my cell phone.


author: jisbert
body: I'd like to add that Trello mobile app is working properly in my cell phone, in case this helps with this issue.


author: Michael Pryor
body: Ok, I see the issue. It's a bug on our end that we are working on - and unfortunately only affects a small number of users but one of them is you.

Can you try refreshing the page now (it may take two refreshes)?


author: jisbert
body: Reloading was not enough (even multiple times), but, I cleared site cache and, after reloading once more, now is working smoothly.

Thank you very much!
Launch trello.com with a specific board
Asked by SvendK:

Right now I have a few boards in my Trello account, but I'm only using one of them.

Is it possible to launch trello.com website with a specific board each time, so I don't have to click the board from the front page after first load?


Answers:
author: Michael Pryor
body: There are a couple ways to do something like this:

1. You could install the chrome extension if using Chrome and then you just type "t \<boardname\>" and it will load the board directly.

2. Install a shortcut in your bookmarks bar to the browser and use that.

There is no way if you type trello.com into the address bar to have that go to a board, so you have to change whatever it is that you are doing to launch trello.

comments: author: SvendK
body: Hi Michael

Yes, it is of cause possible to create a bookmark of the "Link to this board". Maybe even delete all browser history for trello.com (top level) so only the subpages is in history, and that way trick Chrome to use that as autosuggestion.

I was looking for a Trello setting to autolaunch a specific board on login, but there apparently is none.

Thank you for your answer ?

Best regards,

SvendK

![Screenshot_20201017-095119.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/114664i29D75AD3F4CECE71/image-size/large?v=v2&px=999 "Screenshot_20201017-095119.jpg")
How to backup / download your content
Asked by Andy Oliver:

Hi All,

I know Trello boasts of a 99.9999% uptime rate etc, but is there a way to download all your information as a backup for elsewhere (preferably in a format that could be read without trello).

I've got no intention on leaving Trello, but the more I use it, the more information I have "in one place", which is a concern were Trello to suddenly go offline/disappear etc.

I looked on help, but the only backup link goes in a circle to security etc.

cheers


Answers:
author: Michael Pryor
body: Sure there is a JSON export and you can buy a paid subscription for CSV export and then there are 3rd parties that do backups regularly like rewind.io


author: Dasha Shakov
body: Thanks for the shoutout, [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556)

[@Andy Oliver](/t5/user/viewprofilepage/user-id/3722999) -- the [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) Power-Up can protect the mission-critical data stored in your organization's boards. With Backups for Trello, you can rest assured that your boards are automatically backed up daily.

In the case of a data disaster, you'd be able to use [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) to swiftly restore your boards back to the way they were when everything worked perfectly.

All of your data is stored in a user-friendly Rewind Vault. Should Trello experience any downtime, you'll still be able to access your backups.
Extend keyboard shortcuts - Copy Card email address & more
Asked by Leo Tulipan:

Hi!

I feel this is related to this [question from 2018](https://community.atlassian.com/t5/Trello-questions/Is-there-a-keyboard-shortcut-for-commenting-on-a-card/qaq-p/936971)

We do need additional keyboard shortcuts. I am happy to implement this with a Chrome extension like Tampermonkey

Examples for useful things:

Current card = highlighted card or open card

* Copy the **current cards private email to clipboard** (for use in e.g. gmail) - similiar to CTRL-C which copies the card link already
* Comment on current card (open comment field input)
* Edit Descripion of current card
* For open Cards - have a (windows menu like) toggle. e.g. in Word pressing just the ALT key highlights the Menu with either certain letters underlined or the proper shortcut overlayed so pressing ALT and then F brings you to the File Menu.   
  Should bring you to the "Add to", "Power-Ups" \& "Actions" Options. If two items start with the same letter cycle through them. e.g. Checklist (I know this has a shortcut -) + Custom fields would be TOGGLE + 2x C + ENTER

Any pointers on how to start implementing this via Javascript (Tampermonkey) / Autohotkey ?

Leo


Answers:
author: Alisson Martins
body: Have any progress?


Tags: keyboard-shortcut
I can't receive the mail from Terro
Asked by zhang wen juan:

I can't receive the mail from Terro ,it seams"Email address hasn't been confirmed yet", but I don't know how to confirm my mail address.


Answers:
author: ManuR
body: Hello there,

Could you contact us directly from <http://trello.com/contact> so we can have a closer look at this?

It could be that your email address is blocked on our side or something else is preventing you from receiving our confirmation email.

Cheers,   
Manu \| The Trello Team
How do you turn a board into a template?
Asked by Nancy Nelson:

I created a board that I want to share with a membership Facebook group because the board is based on an asset from the course of that particular group. Is there a way to share it as a template with only that group? Also how do I turn the board into a template?


Answers:
author: Michael Pryor
body: Here's more info on Templates that should help you: <https://help.trello.com/article/1187-creating-template-boards>
saving trello boards not in similar posts
Asked by Craig Soderberg:

is there a way to save a Trello board onto my laptop so I can access it when WIFI is down? Perhaps copying the contents into a word file?


Answers:
author: Torben_trello
body: Hi Craig,

Trello Web and Desktop require an active internet connection, however in our mobile apps we do offer offline capabilities. Maybe one of these versions is the better choice when working without an active connection.

You can of course copy contents or export a board to json (or csv if you are using Business Class) for offline access: <https://help.trello.com/article/747-exporting-data-from-trello-1>
Populate new board with one list for every day of the month
Asked by Office:

Hello - I use Trello for field service job dispatching/tracking and I have one board for every month of the year. When I make a new board for a new month I would love to be able to populate that board with a list for every day of the month sequentially in order versus having to do it manually. Does anyone know how to do this? Attached a screenshot for example.

![trello month example.png](https://community.atlassian.com/t5/image/serverpage/image-id/114146i2393CC8912FB3AFE/image-size/large?v=v2&px=999 "trello month example.png")


Answers:
author: Michael Pryor
body: I'd suggest a slight change to either use Planyway for this or use the built in calendar - click the dropdown to the left of 2020 10 October in title of board.

I suppose you could also write a script against the API to do it, but that's pretty in depth. And because you have the days of the week in the title, you couldn't even make 12 template boards and reuse them each year. Butler maybe? Although I'm not sure.

I think it would be easier to change your process a bit though so you don't have to do this.


Tags: automation
Is there a way to view all incomplete items on advanced checklists over multiple cards on a board?
Asked by Conor Larkin:

I am looking for a way to organize all open action items on a checklist based on the person it was assigned to. This way as an admin, I can view who is responsible for what actions across multiple cards/checklists on a single board.


Answers:
author: milynnus
body: [@Conor Larkin](/t5/user/viewprofilepage/user-id/4124620) Do read [this post](https://community.atlassian.com/t5/Trello-questions/How-to-create-a-reminder-butler-Zap-or-any-for-a-due-date-in-a/qaq-p/1482098) and note [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) remarks. While the proposed hack is to set a notification, the program had to examine each item : its status, the assigned member and the due dates in order to write a comment on the card. The Butler add-on page is [here.](https://www.notion.so/Superhero-Power-ac42df32932f423fbbe2d60cf2d0dbab)

Your requirement need a further filter on the member and a different output. Is this mission critical?

From Butler Report, you can get as far as knowing which cards with incomplete checklist and possibly a bit further to list the incomplete item (I think...will see whether I can build this)

comments: author: milynnus
body: [@Conor Larkin](/t5/user/viewprofilepage/user-id/4124620)

```
when custom field "Checkbox" is checked in a card in list "? Hot", find a card with link "{triggercardlink}", collect all cards with an incomplete checklist in list "? Hot" into links in checklist "card_incomp_checklist" using pattern "[{cardname}]({cardlink})", for each card linked from an item in checklist "card_incomp_checklist", convert all the incomplete items in checklist "{?}" into cards at the top of list "Incomplete" copying labels
```

As expected, the incomplete items can be identified and listed. Unable to get Butler to process all checklists in the card.


author: milynnus
body: [@Conor Larkin](/t5/user/viewprofilepage/user-id/4124620)

With a bit coding, was able to add a Butler Http Request to created a merged list of items from multiple checklist in the card, and to use that to create the cards....then go into the process of removing all the temporary checklist.

```
when custom field "Checkbox" is checked, collect all cards with an incomplete checklist in list "? Hot" into linked items in checklist "card_with_incomplete_checklists" using pattern "[{cardname}]({cardlink})", for each card linked from an item in checklist "card_with_incomplete_checklists", post to url "https://25368.wayscript.io/butler/?registry=5f21.......b4251&module=5f8959abd072dc81627034c3" with payload "{\"card_id\" : \"{cardidlong}\"}", convert all the incomplete items in checklist "merged_checklist" into cards in list "Incomplete", remove the "merged_checklist" checklist from the card, find a card with link "{triggercardlink}", and remove the "card_with_incomplete_checklists" checklist from the card
```

The documentation for Superhero Power is [here](https://www.notion.so/Superhero-Power-ac42df32932f423fbbe2d60cf2d0dbab)
Need help with email signatures
Asked by Rachel Bethea:

Why is my email signature appearing so blurry when I download it from Trello?

How can I add hyperlinks to my email signature that was created?


Answers:
author: Torben_trello
body: I am not quite sure what you are referring to here. Are you sending emails to Trello using the email to board address that include your signature? Would you mind sending us the steps that you take and a screenshot that shows the issue via trello.com/contact so we can take a closer look.

Thanks!
I am unable to respond to a team member because the comment box is missing
Asked by Delores Airey:

How do I respond to a question that a team member has asked. When I open the ACTIONS WITH CLIENTS board and read the questions of my team member, there is no access that allows me to answer or make any comments. Why is this, please anyone? Thanks.


Answers:
author: Garrett
body: Hi Delores! Hm, there could be a few possible reasons for that.

Are you currently a member of the board? You can check that by viewing the member icons to the right of the board name. Do you see a Join Board button there?

Alternatively, where are you viewing those comments? Is that possibly in your notifications section(the bell button in the top right)?

If so, you'll want to select the comment to open the card where it was posted, and you should see a comment box where you can enter your answer.

If you still have trouble after all that, can you send us a message over at <https://trello.com/contact> with a screenshot of one of those comments from a team member? We'll be happy to take a closer look!
Meetings in Trello - a plea to developers
Asked by Eric Woehrling:

Hello Atlassians,

We switched from Workboard to Trello earlier this year and so far so good. The new Team Table View (which I recommend) addressed one of the shortcomings of Trello vs Workboard, namely being able to edit due date and status from a view of all your cards across numerous boards without going into individual boards.

Only one thing remains to be fixed - meetings. Workboard allowed you to create meetings, which were different from tasks, and those meetings would be pushed through automatically to your google calendar. Trello at the moment only lets you sink all your cards to google calendar which would be a mess. Trello developers - the solution is relatively easy. We just need a meeting power up. If you add that power up to a card it automatically synchs the due date with your google calendar (or other calendar you use).


Answers:
author: Michael Pryor
body: Do you use zoom for your meetings by any chance?

comments: author: Eric Woehrling
body: Hi Michael, thanks for getting in touch. We use a Zoom, Teams, Google Hangout, even Skype. Whichever. How would this be relevant to creating cards for meetings in Trello and automatically exporting them to calendar?


author: Michael Pryor
body: I'm thinking more generally about the workflow of teams that use Trello \& Zoom. <https://marketplace.zoom.us/> Not specifically the single card to calendar syncing request. So I just wanted to know which tool you used for the meeting. Thanks!


author: Eric Woehrling
body: Hi Felix,

Thanks for that. I don't think that is the answer as it exports an entire board rather than individual cards to the linked calendar (eg. google). What Trello needs to match Workboard is an App that allows you to synch or export individual cards.

Cheers,

Eric

comments: author: Felix
body: Thanks for the clarification \& suggestion - will share with the team!


author: Eric Woehrling
body: I appreciate that very much Felix, you're a very reactive and enthusiastic team!


author: Eric Woehrling
body: Hi Felix, any update on when we might get the Calendar power up for individual cards rather than boards?

Thanks

Eric


author: Felix
body: Hey Eric,

you can do this with the [Calendar power-up](https://trello.com/power-ups/55a5d917446f517774210011/calendar) in Trello.

Check out <https://help.trello.com/article/829-using-trello-with-google-calendar> for more info.


Tags: calendar

meeting

power-up
Checklist in Trello and Dropbox
Asked by Lisa Day:

Is there a way to have the checklist flow from trello to dropbox (or vise versa) do they "speak" to each other?


Answers:
author: Garrett
body: Hey Lisa,

There isn't any direct functionality between Trello's checklists and Dropbox, sorry. We do have a Dropbox Power-Up you can use if you want to attach specific files to your cards though.

Feel free to check that out here: <https://help.trello.com/article/1031-using-the-dropbox-power-up>
Download
Asked by Angie Mazza:

Hi - I'm trying to export/download a document or spreadsheet with tasks and assignments I have in Trello and Planyway to share with my manager, who will not be logging into Trello. Is there a way to do this? Thanks!


Answers:
author: Ewan Cameron
body: Have a look at this: <https://www.orahapps.com/trello-powerups>. There is a Board Export for Trello Power Up that should do want you're after. (FYI for transparency! I've just joined the company behind this).


Tags: planyway
copying rules in butler
Asked by sheehandennis:

Is it possible to copy a Trello butler rule from one user and paste it into a rule on another user? This is the scenario: A user has set up trello butler and is leaving the company. Is it possible to copy these commands by copying and pasting the command text or do I need to recreate all the rules by setting up new commands from scratch?


Answers:
author: Garrett
body: You can definitely share rules with your team, but it can be a bit tricky.

To be clear upfront, rules cannot be _edited_ by a user other than the one who created it. So when sharing a rule, you're essentially sharing a copy of it that your team members can import and edit as their own, rather than _your_ rule.

The first thing you'll want to do is to add your rules you want to share to a Command Library (<https://help.trello.com/article/1139-command-libraries>). Once they are consolidated under a single tag, you can select that library from the Butler menu and enable the Shared slider.

After the rules are shared, your team members can open that same command library from their Butler menu and import the commands.

comments: author: sheehandennis
body: Thank's Garrett

Brilliant and informative answer. This looks like it will solve a lot of problems. We had a lot of commands written by different users and when you look at the comments you can see butler commands under a number of names. With this method, we can keep control and move them into a service account, just in case a person that is leaving the company has vital Butler commands linked to their account.

I seen tags on Butler but never taught they could be so useful. I taught they were just for searching.

Dennis


Tags: butler
Butler Rule
Asked by Paul Brown:

If custom field X is set to..., then add label that is equal to custom field X

I have a rule that sort of works, pulls in a made label, but not one matching field X.

I have many label choices and am looking to have this one rule instead of writing one for each possible field choice.

*when custom field "CustomFieldName" is set, add the black "{{%labelname}}" label to the card*


Answers:
author: Paul Brown
body: Duh!, just solved it.

Solution:

when custom field "CustomFieldName" is set, add the black "{{%CustomFieldName}}" label to the card
impossible de mettre d'autres power ups
Asked by Aur?lia:

Bonjour, je viens de mettre un nouveau tableau et j'ai mis en power ups le calendrier. Je voudrais mettre un autre power ups mais je n'ai pas la possibilit? d'en t?l?charger d'autres il n'y a pas le bouton ajouter... pouvez-vous m'aider ?


Answers:
author: C?dric Marrouat
body: Bonjour,

Es tu sur la version basique gratuite ?  
Si oui, tu ne peux mettre qu'un seul Power-up par tableau.  
Comme le calendrier est consid?r? comme un Power-up, il est normal que tu ne puisse pas en ajouter d'autres.


Tags: power-up
Butler: Only set due date if it's missing
Asked by Mats Johanson:

Good morning

I would like to create an automation to assist my weekly planning. When I move a card to my "This week" list, I would like it to get a due date of the end of the week **without** overriding a due date if it is already set.

Is such an automation butlerable?

Cheers


Answers:
author: Dan Ivory
body: Hey [@Mats Johanson](/t5/user/viewprofilepage/user-id/1298515)

I have a video explaining this to you just uploading to YouTube now, will post here once it's ready :)

Dan

comments: author: Dan Ivory
body: [@Mats Johanson](/t5/user/viewprofilepage/user-id/1298515)

Here's the video! Hope it helps. Shout if you have any questions.

<https://www.youtube.com/watch?v=uJSlbtjEA_U>

Dan


author: Mats Johanson
body: Ah, perfect! What I was missing was the "Advanced" toggle. In normal mode I didn't have the card filtering options:   
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/114052i59E24FB3CA58B4AE/image-size/large?v=v2&px=999 "image.png")

Thanks for the quick answer :)
How can I use timelines for each item of a checklist?
Asked by Marco M?ller:

I used the 14-days trial version of business functions. I could use the timelines for each item in the checklist for one team (!). I couldnt use this function for my private boards... :/

What do I wrong? How can I use it for my private boards too.


Answers:
author: milynnus
body: [@Marco M?ller](/t5/user/viewprofilepage/user-id/4123129) Business class entitlement is available for business class team boards only. It does not extend to your private board.

comments: author: Dan Ivory
body: [@Marco M?ller](/t5/user/viewprofilepage/user-id/4123129) You could probably move your private boards to the team that has business class, but keep them as set to "private".


author: Marco M?ller
body: Thanks Dan, it helps.
Confluence very slow all of a sudden
Asked by Milos Blazin:

3 days ago my Confluence started being really slow, to the point that when I want to open a page I need to wait for 10-15 seconds and in addition I can't do anything else on the computer. I get the spinning wheel. This happens for all pages. Last week it worked fine so this change happened overnight.   
Not sure if it matters but I have a Mac and have recently upgraded to MacOS Monterey 12.3.1.

I tried login out/in, restarting computer and different browser (I use Chrome, tried it on Safari)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Milos Blazin](/t5/user/viewprofilepage/user-id/4874948) ,

welcome to the Atlassian community!

First of all we need to figure out if you are on a cloud or server instance (Please provide us the URL that you use to access Confluence). Your MAC upgrade could impact just if Confluence are running on your local laptop.

Fabio

comments: author: Milos Blazin
body: Hi Fabio, thank you!  

Here is an example <https://sprinting.atlassian.net/wiki/spaces/TH/pages/36700169/How+to+articles>


author: Fabio Racobaldo _Herzum_
body: Hi [@Milos Blazin](/t5/user/viewprofilepage/user-id/4874948) ,

that's a cloud instance managed by Atlassian. There's some issue right now on the cloud instances so, your instance could be affected.

Btw, check your network in order to verify that all is ok.

Fabio


author: Milos Blazin
body: Checked my network, everything seems to be ok

Alright, thanks for the info, do you have any prediction when will the issue be resolved?


author: Fabio Racobaldo _Herzum_
body: You can check the status here <https://confluence.status.atlassian.com/>

Please mark my answer as accepted ;)