youngmon/atlassian-qna huggingface dataset:
Anyone get the GraphQL error when adding a Label on a page
Asked by Mark Burgess:

Trying to add a lable to a page for use as a Knowledge Article. I often get this error. GraphQL error: Unexpected HTTP status: 500. Image below. ![GraphQL error image.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/123722i398E81B2A2CF38CE/image-dimensions/477x335?v=v2 "GraphQL error image.jpg")


Answers:
author: Ang?lica Luz
body: Hello Mark,

Welcome to Atlassian Community!

The error that you are facing appears to be a known bug where if we click on "Add" without any text on the dialogue or without clicking on the "Create" label first, it will show the GraphQL error.

* [Adding label produces GraphQL error: Unexpected HTTP status 500](https://jira.atlassian.com/browse/CONFCLOUD-67347)

Please, click on "This affects my team" and also watch to receive updates.

For new labels, please, make sure to click on Create "label-name" first.

![Screen Recording 2020-12-30 at 01.46.03 PM.gif](https://community.atlassian.com/t5/image/serverpage/image-id/123811i7E91D577B7514D34/image-dimensions/346x212?v=v2 "Screen Recording 2020-12-30 at 01.46.03 PM.gif")

Regards,  
Ang?lica


author: Daniel Ebers
body: If this is only happening when assigning labels and you do not have any specific App that manages labels than this would be an indicator something on Jira Cloud backends would be wrong.  
In case the error persists this is something Atlassian support should look into.  
It's a bit tricky as you are on a Free plan that is only entitled to Community support but this kind of annoying error should get sorted out.  

Is it still happening now?

comments: author: Hayrullah Yasar
body: For me yes I encounter to as of Jun 2022


author: Daniel Ebers
body: Sorry to hear there is still an issue, [@Hayrullah Yasar](/t5/user/viewprofilepage/user-id/3704088)   
The initial problems the user reported seem to have been fixed some time ago for Confluence Cloud but it is unclear which product you are referring to.  
In case this should be still a problem, I would suggest you describe the issue in a new thread here in Community or contact Atlassian Support.


author: Hayrullah Yasar
body: Thank you for your response. the product is Confluence Cloud.

I have just tried it again now I did not encounter. Maybe it is resolved already.


author: Prince Nyeche
body: Hi [@Mark Burgess](/t5/user/viewprofilepage/user-id/4206891)

Welcome to Community! Have you looked at the developer console to see where the GraphQL error is pointing to? That will give us a much clearer indication of what's going wrong. Moreover, using a HTTP analyser would be more effective to diagnose the problem in this situation.


Tags: cloud

label
Site export (backup) finished "successfully" hangs for 24 hours now
Asked by Egor Romanov:

I've started a creation of backup for cloud in confluence backup manager more than 24 hours ago.

And for almost 24 hours I am seeing a message "Site export (backup) finished successfully" and a loader.

In dev tools I get the following in the network section:  
Continuous requests:

```
Request URL: https://troove.atlassian.net/wiki/rest/obm/1.0/getprogress?_=1609280033140
Request Method: GET
Status Code: 200
Remote Address: 18.184.99.130:443
Referrer Policy: origin
```

<br />

and following responses:

```
 {"size":0,"currentStatus":"Site export (backup) finished successfully.","alternativePercentage":"100%","concurrentBackupInProgress":false}
```

Is there any chance to fix this?  
It looks like a confluence backup manager bug.   

Also my confluence is small, there are less then 15 pages with not a lot of text and a few images.


Answers:
author: Petr AST
body: Hi [@Egor Romanov](/t5/user/viewprofilepage/user-id/4161167)   
Did you solve the problem?

Trying to create automatic backup for Confluence Cloud and this error stopped me...


author: Ang?lica Luz
body: Hello Egor,

Welcome to Atlassian Community!

Testing creating a backup on two of my local sites, I wasn't able to replicate the same behavior.

Once it finishes, appears the message you mentioned and soon appears the link to download the backup zip.

![Screen Shot 2021-01-04 at 13.59.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/124060iB4E0DD2F354AF5F2/image-dimensions/524x118?v=v2 "Screen Shot 2021-01-04 at 13.59.11.png")

Have you tried to open the same page on another browser or incognito mode?

Is it happening when another administrator tries to create a backup?

Regards,  
Ang?lica


author: Daniel Ebers
body: Hi [@Egor Romanov](/t5/user/viewprofilepage/user-id/4161167)

welcome to the Atlassian Community!

Interesting distinction would be an answer to the question if the backup succeeded with having a consistent and defined result at the end or "something" is missing (for the "last bits" rendering your backup useless).

Have you any insights on this?

If is it just the progress bar that never finished it would be way less critical than a damaged backup - that is why I am asking.

Regards,  
Daniel


Tags: bug

cloud

confluence-cloud
How to show count of published pages by user
Asked by JeffreyG:

I would like to show a table of the counts of published pages by user, similar to the "Contributors Summary Macro", but in addition to the number of Edits, also show the number of Published pages. It doesn't appear that the "Columns to Display" has an option for showing the number of published pages for that user.


Answers:
author: Mykenna Cepek
body: I don't see any way to get the "number of published pages" (by user) from any built-in Confluence macro, sorry.

The two "contributor" macros are focused more on edits, comments, labels, watching, etc.

For reference, here are links to the docs for the two contributor-related macros:

* [Contributors](https://support.atlassian.com/confluence-cloud/docs/insert-the-contributors-macro/)
* [Contributors Summary](https://support.atlassian.com/confluence-cloud/docs/insert-the-contributors-summary-macro/)

Links to docs for all the macros are [here](https://support.atlassian.com/confluence-cloud/docs/what-are-macros/).

There might be add-on that can access the Confluence database, and it might be possible to construct a query that would return the "created by" data you see that way. A quick peek at the Bob Swift CLI for Confluence was not encouraging, though. I don't ever dive into the Atlassian databases behind the apps, but it seems theoretically possible.

comments: author: JeffreyG
body: Thank you; I'll keep looking around.


Tags: cloud

confluence-cloud
Confluence Cloud REST API : "message": "Current user not permitted to use Confluence", "statusCode":
Asked by Swapnil Kamble:

Hello everyone, just started to explore confluence REST APIs. I was trying a simple code [api-content-get](https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-get)

```
const fetch = require('node-fetch');
fetch('https://your-domain.atlassian.net/wiki/rest/api/content', {
method: 'GET',
headers: {
'Accept': 'application/json'
}
})
.then(response => {
console.log(
`Response: ${response.status} ${response.statusText}`
);
return response.text();
})
.then(text => console.log(text))
.catch(err => console.error(err));

```

But I am getting this **error**

```
{
"message": "Current user not permitted to use Confluence",
"statusCode": 403
}
```

Additional info: I was able to follow and run all the example give here [connect-tutorials-and-guides](https://developer.atlassian.com/cloud/confluence/connect-tutorials-and-guides/)

and I have the Admin access to my domain. I think somewhere I need to give my credentials but I don't know where. I can't figure out what the issue is, can anyone help?


Answers:
author: Raghav Gupta
body: Hi [@Swapnil Kamble](/t5/user/viewprofilepage/user-id/4198970) ,

Which application you are using to run API like there is postman application. If not please confirm which method you are using to run confluence API.

In any of method you need to specify your admin credentials when you run any api of confluence.

Thanks,

Raghav Gupta

comments: author: Senthil Prasanth
body: Hello [@Swapnil Kamble](/t5/user/viewprofilepage/user-id/4198970)

By any chance could you able to overcome this scenario.

I am facing this issue and stuck for quite a long time. Any reply would be much appreciated.

Regards,

Senthil Prasanth K


Tags: cloud

confluence-cloud
Durch anklicken eines Wortes im Flie?text ein Bild aktivieren!! Geht das?
Asked by Gary Amato:

Hallo Leute,

wei? jemand wie ich ein Wort (**zB. ein Schlagwort** wie es hier gerne genannt wird) im Flie?text **bei anklicken mit einem Bild verbinden** kann.

Habe schon viel gelesen (**LINKS** erstellen)in den Anleitungen, bin aber noch nicht auf diese M?glichkeit gesto?en.

W?rde uns sehr helfen.

Gary Amato


Answers:
author: Fabienne Gerhard
body: Hi [@Gary Amato](/t5/user/viewprofilepage/user-id/4205051)

herzlich willkommen in der wunderbaren Community!

Wie du im verlinkten Ticket lesen kannst arbeitet Atlassian noch an einer komfortablen L?sung um auf Anh?nge (wie beispielsweise Bilder) zu verlinken. (siehe [CONFCLOUD-65302](https://jira.atlassian.com/browse/CONFCLOUD-65302?error=login_required&error_description=Login+required&state=f194f31b-d10b-4d9e-8fcb-9a3ccdac42f6))

Du kannst jedoch mit dem dort beschriebenen Workaround einen Link auf das Bild setzen.

* Lass dir in den Anh?ngen (Macro oder Anh?nge-Seite) die URL des Bildes anzeigen
* Kopiere diese
* Setze diesen Link auf das Schlagwort

Ich habe es ausprobiert - es funktioniert!

Ich hoffe ich konnte dir helfen! ?? Beste Gr??e


author: Gary Amato
body: Hallo Fabienne ,

danke f?r Deine passende Antwort.

Es l?uft??

comments: author: Fabienne Gerhard
body: Hallo [@Gary Amato](/t5/user/viewprofilepage/user-id/4205051) - super das es funktioniert hat.

Wenn die Antwort funktioniert hat klicke doch auf 'Accept Answer' dann k?nnen auch andere die eine ?hnliche Fragen haben davon profitieren.

Beste Gr??e Fabienne


Tags: cloud

confluence-cloud
How do I see just the cards I have subscribed to?
Asked by Preston Gardner:

On some cards, I have clicked Subscribe.

Now I want to see all the cards I have subscribed to.

How do I do it?


Answers:
author: Matthew N
body: Hey there

There's not a way to filter down to see only the cards you have subscribed to. If you assign yourself to the card ,you'll see all those cards at [www.trello.com/my/cards](http://www.trello.com/my/cards?)

comments: author: Preston Gardner
body: At my company assigning yourself to the card means you have agreed to be the one who does the task. Subscribing just means I am interested. So I don't want to assign myself. I want a feature that shows me my subscribed items. I don't see what's unreasonable about that. My last company used JIRA and JIRA will show you what you are watching. (Hear that, Atlassian?)
Migration between two Confluence Cloud instances
Asked by S?bastien Anselment:

Hi,

I want to migrate some pages from one free Confluence Cloud instance A to another Cloud instance B. I couldn't find any add-on or instructions to achieve that.

So I tried to copy for each needed page of A all content in edit mode to paste it in a new page of B. Unfortunately there is a problem with all images. They get not copied and pasted correctly. I always get grey boxes in the target instance and problem with loading resource.

So my two questions are:

* Is there any add-on to migrate between two cloud instances?
* Is there any fix for copying images?

<br />

Any help would be very appreciated. Thank you.

Kind regards


Answers:
author: Fadoua
body: [@S?bastien Anselment](/t5/user/viewprofilepage/user-id/4198949)

Since both instances are Cloud, it should be very easy. You will need to import Space by Space

Here is a link on how to achieve it:

<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

Let me know if you have any questions.

Best,

Fadoua

comments: author: S?bastien Anselment
body: Hi Fadoua,

ok perfect. With this information I can now export a whole space and import it in another in a cloud instance as I want.

What about the 2nd point, that copy \& paste doesn't work in my browsers like Firefox, Safari and Chrome? I copy the image in one page and paste it in another and get "Failed to load". Any idea?

Thx.

![failedtoload.png](https://community.atlassian.com/t5/image/serverpage/image-id/123709i8FF2166F8909AAAB/image-size/large?v=v2&px=999 "failedtoload.png")


author: Fadoua
body: Oops I forgot to send you my question.

The image failed to load which is not a problem .

Do you mean attachments? Are they the ones you are having trouble with?


author: Fadoua
body: [@S?bastien Anselment](/t5/user/viewprofilepage/user-id/4198949)

In my opinion the following article describes the migration in every detail:

<https://confluence.atlassian.com/cloud/confluence-cloud-migration-assistant-973486571.html>


author: S?bastien Anselment
body: I have one page P1 in Cloud instance C1 with text and several images in-between the text and as attachments.

Now I copy P1 in C1 to a new Page P2 in Cloud instance C2 and I get this "failed to load" dialog.

Maybe one explanation for this matter: Does copy \& paste only work in the same instance because the relation to the file attachment exists only here and not in the separate cloud instance? It would be certainly great if not only text would be "pasteable" across different cloud instances. But ok, this would be a good explanation for my "problem".


Tags: cloud

confluence-cloud
How do I delegate tasks arriving as Gmail attachments to my team in Trello?
Asked by Deva C:

I receive work in the form of jpegs or pdfs artwork attached to an email that my clients need digitized. I outsource my work to a team of freelance subcontractors off-site.  
Both my clients and subcontractors use Gmail and won't switch to Trello even after I threatened to stop working with them.  
I wish I could set up a system whereby: -  

1. Save the new orders arriving as Gmail attachments from a particular sender to a 'New Order' folder on Google Drive.
2. Create a new card on Trello with this 'New Order' attached and send out a notification to the subcontractor.
3. When the subcontractor completes and emails back this new order - this order is automatically emailed to the client.

Is this something that can be done with Gmail, IFTTT, Zapier, Trello, or any other automation tool out there?

The idea is to automate the whole process while shielding the identities of buyers \& subcontractors from each other.


Answers:
author: Mike
body: Hi Deva,

Some of this is certainly possible with Zapier!

For example, you could set up a Zap to create a new card when a new file is added to a specific Drive folder: <https://zapier.com/app/editor/template/1692>

You could very likely add an action to the Zap to handle the second bit of automation, notifying the subcontractor as well. The third bit would probably be a bit tricky, but Zapier is very powerful, so might be able to handle it. Zapier's support team is also a great group to contact for help setting up specific actions and automations!

comments: author: Deva C
body: Thank you - I will check out Zapier!


author: Vik Chaudhary
body: Deva C, what was your experience in using Zapier to shield your clients and subcontractors from having to use Trello?


author: Deva C
body: Namaste Vik,

I tried a lot of other apps - IFTTT, Zapier, Integromat etc. etc. finally the old saying "bagal mein chora shehar mein dhindora" - I finally found Zoho!

It has 35 apps all talking to each other and seamlessly integrated.

Indian dimaag se banaya hai - badiya product hai.


Tags: automation

gmail

ifttt

zapier
How can I manage my Excel files into my pages?
Asked by Alessandro Stazi:

Can I use a specific template or App?

Can I use a Macro? In which way?

I would like to work on complex XLS files directly into a page/space of Confluence.

Can you help me?

Thanks in advance.

Alessandro Stazi


Answers:
author: Alessandro Stazi
body: Thank you very much, Arthur.

I'm going to evaluate it.


author: Alessandro Stazi
body: Thank you very much.


author: Laura Campbell _Seibert Media_
body: [@Oki__PolarisOffice_](/t5/user/viewprofilepage/user-id/3847110)do you work for Infraware? If so, you should update your username and profile to identify yourself as a vendor. Thanks!


author: Arthur Mack
body: We have tried lots of spread sheets addons and have found this one to be the best:

[https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud\&tab=overview%C2%A0](https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud&tab=overview%C2%A0)


author: Oki__PolarisOffice_
body: [@Alessandro Stazi](/t5/user/viewprofilepage/user-id/4181412)

I suggest an addon which allows adding an sheet file as macro. You can embed a sheet file in a confluence page and edit it.

I hope it will be helpful for you.

[https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1223556/polaris-spreadsheet-for-confluence?hosting=cloud&tab=overview?)


Tags: cloud

confluence-cloud
Trello: How to stop images downloading with underscores
Asked by Jen P:

Hi all, we're using Trello as part of a publishing workflow, where a designer adds an image to the card to be uploaed into our CMS by an editor.

The site's image naming convention specifies no hyphens or underscores. Our designers attach images to Trello cards *without* hyphens, but Trello seems to add them when they're downloaded again.This means we're having to rename the images a second time to remove them.

Anyone know:

a) why this happens?

b) if it can be disabled or altered?

Thanks for your help.


Answers:
author: Jen P
body: Hi Michael,

Sorry, yes, I meant underscores. Our CMS adds hyphens (and we don't use underscores) so we're having to rename them before we upload.

Sounds like we'll have to live with that if we keep using Trello for our workflow.


author: Mike
body: Hi Jen,

When you mention that your designers attach images to Trello cards without hyphens, do you mean without underscores? Do those filenames have spaces in them? Files on the web are highly discouraged from having spaces in filenames, and Trello gets around this by changing any spaces or special characters in uploaded filenames to underscores, in order for them to be stored on our file servers. You see this upon downloading those files again.

At this time, this behavior can't be disabled or changed, unfortunately, but I'll let the team know that's something you're looking for!


Tags: image
Apply conditions (due date) to cards added to a certain list
Asked by Bart Versteegen:

Hi,

I work with a 1-4 system, which means that I have 4 lists into a Trello board containing: 1-due today, 2-this week etc etc.

What I would love to achieve is that when I add an card to a certain lists, for instance my 1-today list Trello understands that the due date should be today.

The same thing when I add an card to my 2-this week list, I would like trello to understand that the due date on that card should be this Friday at 17:00 for instance.

Did any of the community members ran into this problem before or might know a solution using on of the plugins? I myself can't figure out how to set these conditions so any help would be much appreciated.

Thanks in advance and with some Dutch love,

Bart.


Answers:
author: Matthew N
body: Hey Bart!

[Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)can help!

1) when i create a card in "Due Today", set due date for today

2) when I create a card in "This week", set a due date for friday at 17:00

3) when I create a card in "Next week", set a due date for next friday

Let me know if you need help setting up Butler to accomplish this.


Tags: condition

due-date
Printing Team Calendars
Asked by Kevin Bruns:

Any suggestions on hbow to print the calendar view? The formatting is messaged up -- all cards one date to the right--when I use the Print feature.


Answers:
author: Matthew N
body: Hey Kevin

Printing within Trello is a bit wonky. I would recommend either of the following:

1) Take a screenshot of your calendar view within Trello and print that

2) Link your Trello to an external like Google and print your external calendar. For this route, I recommend using [Cronofy for Trello](http://trello.cronofy.com)

comments: author: Kevin Bruns
body: Ha! I have been printign screenshots. I'll give linking it to an external a try. Thank you!


author: Michael Baxstrom
body: Hi Kevin,

If your an Outlook exchange user. I went ahead and exported to iCalendar and the calendar I exported popped up in Outlook. From there I was able to choose to overlay or keep the calendar separate, File \> Print.

Hope this helps!


author: Devon Henderson
body: Hey Kevin!

I just want to let you know that Trello is actively working to improve the printing experience in Trello. Printing will get better - unfortunately, I don't have a date as to when. I just wanted to let you know to keep your eyes peeled - I know I am waiting with bated breath for it, as well :)


Tags: calendar

print
Trello- copied card archive or delete automatically
Asked by Adam Bullock:

I'm using multiple Trello boards, one for each of several individual projects. I also have one "master" work board, where I have a "To Do Today" list and a "To Do This Week" list. I also have "To Do", "Doing", and "Done" lists within the individual project boards. If I copy a card from a project "To Do" list to my "To Do Today" list in my "master" work board, is there any way that I can set Trello to automatically delete or archive that card from the list in the "master" board when I drag it from "To Do" to "Done" in its respective project board?

orrrrrrrr did I just lose everyone with my description....?


Answers:
author: Caity
body: Hi Adam,

Great question! A copied card is completely independent from the original, so moving the copied card on one board won't affect the original card on the other board.

You may be able to set something like this up using a third-party automation tool, such as Zapier or IFTTT. Or, if you're quite comfortable with code, you could write a custom script using our API, which is documented at <https://developers.trello.com/>.
Costs and prices
Asked by Jos? Javier Besil P?rez:

Good afternoon, I have a question, The costs that appear of $9.99 and $20.83 are in mexican pesos or dollars per user. Also we have the doubt of what would cost and if there is discount in an initial package of 30 and 50 members of the equipment in Business Class and Enterprise.  
---  
Buenas tardes, tengo una duda,  
los costos que aparecen de $9.99 y $20.83 son en pesos o en dolares por usuario.  
Asi mismo tenemos la duda de cuanto costar?a y si hay descuento en un paquete inicial de 30 y 50 integrantes del equipo en Business Class y Enterprise.


Answers:
author: Caity
body: Hi Jos?,

All costs on the Trello website are listed in US dollars. One thing to keep in mind is that those are the costs per user per month when paid in advance for the year.

Our sales team would be happy to help you evaluate the cost and benefits of Business Class for your team. The best way to reach them is to send a message at <https://trello.com/contact>.


Tags: language-es

licence