youngmon/atlassian-qna huggingface dataset:
Clone/Push/Checkout etc never complete, throw no errors
Asked by Joar:

Switching from my old computer to a new one, I can't clone, push or pull. Sourcetree throws no errors, but it never completes the action. Using git bash, these actions complete without issue, but I want the sourcetree interface.

I have tried:

Making an exception for Sourcetree in the firewall, and also entirely disabling the firewall

Removing the Windows Credentials for anything git related and restarting the computer

Turning on all console log options I can find in hopes of getting more information, but it only shows e.g "Pushing to <https://github.com/>..." for several hours

My git repository is up and available, I can view it in the browser and access it from other machines.

Any tips would be greatly appreciated.


Answers:
author: Joar
body: Okay, I think I managed to solve it. I tried to do a push from the command line and it asked me for my github login (5 times in a row?) after which it seemed to work! So apparently I wasn't logged into git properly. It would be helpful with an error message and/or a login pop-up appearing when trying to push/pull under these circumstances.
Location of Windows Install - 3.3.8
Asked by Jeff Miller:

Good evening!

Just a brief rundown of the specs of my computer... Windows 10 64-bit, 32 GB DDR3 RAM, RTX 2070 with an AMD FX-8750.

I wanted to quickly see where the company has determined would be the best place to place the installed folder for Atlassian Sourcetree. I noticed that the installer creates a folder in "C:\\Users\\\[My user\]\\AppData\\Local\\Atlassian". In the "Sourcetree" directory within the root folder, sadly, there is no ".exe" located there. Instead I am met with the following files:

* cache,
* git_extras,
* hg_extras,
* analytics_gas_upload,
* bookmarks.xml,
* mcmw.zip,
* settings.log,
* sourcetree.log, and
* \[a json file with tokens\]

Back in that root folder, I see one more directory:

* SourceTree.exe_Url_\[token info\]

Diving inside it only provides another directory with "3.3.8.3848" and a few cache files, profile file and a config file inside. that directory.

This seems to be an issue. Can this be elevated?

Additionally, it appears that the install file from this website also acts as a launch file (which means, each time I run Sourcetree, I must run the install file to run Sourcetree... It's a little backwards). Can this be confirmed?

I regrettably must inform that AppData\\Roaming does not contain any inkling of Sourcetree and AppData\\LocalLow is also empty, in terms of Sourcetree.

Kind Regards,

Jeff


Answers:
author: lmorrison
body: The installer creates the "C:\\Users\\\[My user\]\\AppData\\Local\\Atlassian\\SourceTree\*" set of subdirectories, which you've already identified.

In addition, it should also create "C:\\Users\\\[My user\]\\AppData\\Local\\SourceTree". The actual executable should be stored there.

Different components of the overall application appear to be spread across all of these directories.


author: Andres_Cichero
body: Something similar happened to me... there is no Sourcetree app installed in the system, I have to run the installer every time I want to run the app.

I already tried installing/reinstalling, but the installer don't go through the installation process, it just opens the app (with is kite slow)

Is there a Workaround??

![SourceTree_installation_issue.png](https://community.atlassian.com/t5/image/serverpage/image-id/85370i5810B069CA2BE8E9/image-size/large?v=v2&px=999 "SourceTree_installation_issue.png")

comments: author: lmorrison
body: (I am assuming you're using Windows 10:)

One workaround is to navigate Windows Explorer to "C:\\Users\\\[My user\]\\AppData\\Local\\SourceTree", locate the application "SourceTree.exe", right-click it, and select "Pin to Start".

Alternatively, or in addition, you could also select "Pin to taskbar".
Jira Structure added to Confluence Page Not Visible to ALL Users
Asked by Melissa Averkamp:

I have added a Jira Structure via the Structure macro into a Confluence Page. The Confluence page is shared with all Confluence Users. The Jira Structure is set to be Viewable by Everyone, and the View on the structure is also set as Viewable for All. However, there are users that can see all other content on the Confluence page but they CANNOT see the Structure. As far as I can tell these users also have Jira access.

Any ideas on where this issue could be?


Answers:
author: Stepan Kholodov _Tempo_
body: Hello [@Melissa Averkamp](/t5/user/viewprofilepage/user-id/5488218)   

For users to be able to see a structure in Confluence, they need to be able to see the same structure in Jira. For this, they need to:  

- have at least the View [access level for that structure](https://wiki.almworks.com/documentation/structure/latest/data-center-and-server/structure-permissions-202244102.html);  
- and be included on the Users of Structure permission. Without this permission, users won't see any structure, regardless of how its individual permissions are configured. You can grant the Users of Structure permission in Jira at **Administration \| Structure \| Configuration** .  

I hope this helps. If you need further assistance or have other questions about Structure, please reach out to us directly at our [support portal](https://tempo-io.atlassian.net/servicedesk/customer/portal/6/group/1051).  

Best regards,  
Stepan  
Tempo (the Structure app vendor)

comments: author: Melissa Averkamp
body: Stepan, That seems to be the issue - Thanks! Waiting to understand the cost and/or licensing implications of adding multiple users to the permission group.


Tags: confluence-data-center

data-center
Has anyone had issues with the multi page journey not recognizing one of the steps?
Asked by Brigid O?Fallon:

I have a multi step journey and it will not recognize step 5. There is no difference with this page as any of the other pages through out the journey. It will continue to go to the step before it without going to that page. I will also go to the other pages following that step it is just that one page. I have also tried to create other multi step journeys and it will do this with one step in those ones as well.

Does anyone have any suggestions on how to fix this?


Answers:
author: Barbara Szczesniak
body: [@Brigid O'Fallon](/t5/user/viewprofilepage/user-id/5488191) I found this page about the [Customer Journey Mapping template](https://www.atlassian.com/software/confluence/templates/customer-journey-mapping) and this [guide to using it](https://www.atlassian.com/team-playbook/plays/customer-journey-mapping), but I don't see anything about troubleshooting the process.


author: Connor
body: Hi [@Brigid O'Fallon](/t5/user/viewprofilepage/user-id/5488191) is a multi step journey created through some marketplace add-on? I'm not familiar with that term for any of the built-in Confluence functionality or macros. If it is from an add-on you might have better luck finding an answer by contacting the add-on vendor directly.


Tags: cloud

confluence-cloud
Owned and Last updated by (not visible by users)
Asked by Alvaro Lozano:

Hi! Why can I not see the Owned and Last updated by field on the user's Support page? How can I fix this?

Here is what I see on my Jira Knowledbase website:

![Screenshot 2024-05-01 at 3.12.46?PM.png](/t5/image/serverpage/image-id/321496iC48D3EBF16BF777A/image-dimensions/436x63?v=v2 "Screenshot 2024-05-01 at 3.12.46?PM.png")

And here's is what my user's see:

![Screenshot 2024-05-01 at 3.13.24?PM.png](/t5/image/serverpage/image-id/321497i8A92E14126BEDD41/image-dimensions/448x138?v=v2 "Screenshot 2024-05-01 at 3.13.24?PM.png")


Answers:
author: Laura Campbell _Seibert Media_
body: [@Alvaro Lozano](/t5/user/viewprofilepage/user-id/5462365) Are you by any chance publishing your knowledge base with [Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referal&utm_campaign=question-2686616)? It has a feature to hide the authors and last edit date as some companies do want to remove that from public facing content.

comments: author: Alvaro Lozano
body: Nope, I'm using Confluence only


author: Brant Schroeder
body: [@Alvaro Lozano](/t5/user/viewprofilepage/user-id/5462365) welcome to the Atlassian community

The portal view that customers see of the confluence knowledgebase does not show that information. I was not able to find an enhancement request for this. I would suggest submitting one. <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>

comments: author: Alvaro Lozano
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


author: Barbara Szczesniak
body: [@Alvaro Lozano](/t5/user/viewprofilepage/user-id/5462365) I would think this is because most companies do not want their customers to see the names of their employees, though I can understand why you might want them to see the last time the page was updated.


author: Alvaro Lozano
body: Agreed! I would love to show my users when an article was last updated.


Tags: cloud

confluence-cloud
How to display number of days for Total Time in Status in Table Transformer
Asked by Adrian Avalos:

Hello. I added Total Time in Status field to Table Transformer, but it displays issues in format 2w 1 d 2h 33m. I'm looking to display this instead as number of days (rounded to nearest day) Can someone provide a script to do this conversion or provide an alternative?


Answers:
author: Stiltsoft support
body: Hi [@Adrian Avalos](/t5/user/viewprofilepage/user-id/5479284) ,

You may try the following workaround:

![Fri 13-4.png](https://community.atlassian.com/t5/image/serverpage/image-id/321845iE00C7D3CD91F2548/image-size/large?v=v2&px=999 "Fri 13-4.png")

Now you set your date format (for the FORMATDATE function) and your worklog settings (for the FORMATWORKLOG function) as following:

![Fri 13-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/321844i354AAC725E4B0281/image-size/large?v=v2&px=999 "Fri 13-1.png")

![Fri 13-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/321849iF37B928818CBFC03/image-size/large?v=v2&px=999 "Fri 13-2.png")

Then you may use the following query:

SELECT \*,  
FORMATDATE(T1.'Time') AS 'Days 1',  
FORMATWORKLOG(T1.'Time') AS 'Days 2'  
FROM T\*

![Fri 13-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/321850i9D209FB76BCBA513/image-size/large?v=v2&px=999 "Fri 13-3.png")

The more complicated query

SELECT \*,  
ROUND((FORMATWORKLOG(T1.'Time')-\>split("d")-\>0)::number) AS 'Days 3',  
CEILING((FORMATWORKLOG(T1.'Time')-\>split("d")-\>0)::number) AS 'Days 4'  
FROM T\*

can round the number of days mathematically ('Days 3') and round the number of days to the next day ('Days 4' that is pretty similar to 'Days 1' with the FORMATDATE function):

![Fri 13-5.png](https://community.atlassian.com/t5/image/serverpage/image-id/321852iB3CFAFAB10F5768D/image-size/large?v=v2&px=999 "Fri 13-5.png")So, you may "play" with the queries and choose what suits you more. Hope we were able to help.

comments: author: Adrian Avalos
body: [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270) thanks so much for your help! I went with the more complicated query and it worked


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer

time-in-status
To create a historical record for each edit in revised of Confiform
Asked by Dhiraj Kr_ Gupta:

There are records in Confiform Table view. Each record can be edited/ modified multiple timee say for 4 times.I want a table view for these such that it contains all history for each records. For eg

Name Id Status. Date

John 34 On hold 24 Apr

Now the status changed to "In Process" on 27 apr, "Completed" on 30 Apr. So I want three records for these

Name Id Status. Date

John 34 On hold 24 Apr

John 34 In Process 27 apr

John 34 Completed 30Apr


Answers:
author: Alex Medved _ConfiForms_
body: You will find a lot of answers on our wiki - <https://wiki.vertuna.com/display/CONFIFORMS/Using+new+Audit+IFTTT+action>

Alex

comments: author: Dhiraj Kr_ Gupta
body: Thank you very much??


Tags: confiforms

addon-com.vertuna.confluence.plugins.confiforms

unknown-hosting-type
Archiving confluence sends email notification to old email address
Asked by Stefan Rask:

User arching a confluence page receives system notification on an email address that was removed many months ago!? Anybody else seen this?


Answers:
author: Laurie Sciutti
body: hi [@Stefan Rask](/t5/user/viewprofilepage/user-id/5430362) and welcome to the Community! Can you check the page Watchers and see if it includes an old email reference? Also, is the user's email accurate in their profile?

comments: author: Stefan Rask
body: Hi, thanks for the suggestion. No, there are no watchers with an old email. And yes the user profile is updated. We now think this is related to deactivated users that still "own" some of the confluence pages. Will try to completely delete one of those old users and check if that stops the notification from going out.


Tags: cloud

confluence-cloud
I am attemping to intergrate a Confluence page from an Email generated externally
Asked by Marc Jara:

Out team has created a Business Requirements process in another application (Smartsheets) which, when the requirement form is approved can be emailed to the next step. Can a Colfluence page be setup to accept these inbound forms via email?

Regards,

Marc


Answers:
author: RobertRipple
body: Yes, a Confluence page can be configured to accept inbound forms via email using plugins like "Email This Page" or by setting up a custom email address for the page.


Tags: cloud

confluence-cloud
A member of our CS team has lost access to Confluence and keeps getting the below verification reque
Asked by Thomas Dawson:

Hi all,  

A member of our CS team has lost access to Confluence and keeps getting the below verification request.

![image001 (55).png](https://community.atlassian.com/t5/image/serverpage/image-id/321466i9B12BF7F77906C7E/image-size/large?v=v2&px=999 "image001 (55).png")  

<br />

Happy to provide any further information on request  

Cheers,  
Tom


Answers:
author: Andy Gladstone
body: [@Thomas Dawson](/t5/user/viewprofilepage/user-id/4664462) are they receiving the link to that email address? If so, what is happening when they click on it?

They should make sure they are signed out of any other Confluence Sites they may be signed in to so it does not default them to a different site when clicking the link.

comments: author: Thomas Dawson
body: Thanks very much Andy.


author: Andy Gladstone
body: [@Thomas Dawson](/t5/user/viewprofilepage/user-id/4664462) did my answer help you? If so, please mark it as accepted so that others with similar issues will more easily find it.


Tags: cloud

confluence-cloud
is it possible to determine a specific language for a space?
Asked by Eberhard Manz:

the account is in German, but we want to setup a new space that uses English settings as default language

I can't find how to make a space specific language setting - does this possibility exist?

Thanks for any advice

Eberhard


Answers:
author: Andy Gladstone
body: [@Eberhard Manz](/t5/user/viewprofilepage/user-id/5487880) language settings are a global setting on the site and cannot be adjusted granularly on a space level.

Sorry!


author: Eberhard Manz
body: OK, understand. Just for curiosity: what would happen if I transfer an 'English-language-space' into an account with global language German?


Tags: cloud

confluence-cloud
Access to an imported space
Asked by Eberhard Manz:

I imported a space from another confluence account with other users involved

Since there are no users or groups imported along with the space I don't have access.

The imported space doesn't show up in my list of spaces

How can I access this space?

Thanks for any advise


Answers:
author: Valerie Knapp
body: Hi [@Eberhard Manz](/t5/user/viewprofilepage/user-id/5487880) , welcome to the community and thanks for your question!

If you are a product admin, you should be able to access and recover permission to an imported space here -

<https://youristance.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action>

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/321449iCDF5B78D06BF2CD2/image-size/large?v=v2&px=999 "image.png")

Hope this helps

Cheers

comments: author: Eberhard Manz
body: thank you, worked fine


Tags: cloud

confluence-cloud
How to filter drop-down fields in confiforms?
Asked by Dhiraj Kr_ Gupta:

I have a column Status in which multiple fields like in hold, processing, declined which came after selecting drop down in the Confiform. When i trying to apply filter like

Status: In hold

It is not returning. But there is another manually details filled in the value. For eg Comment

Now it is working fine and it filtered.

Why happening in the case of status field.

Please help me


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Dhiraj Kr_ Gupta](/t5/user/viewprofilepage/user-id/5375074)

How this status field is configured in your form? Is "In hold" is the status label?

```
Status.label:In hold
```

Alex

comments: author: Dhiraj Kr_ Gupta
body: Yes, Thank You very much you help. This Worked


author: Dhiraj Kr_ Gupta
body: Now if the value is hyper link, is there any method because label or anything more working


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

unknown-hosting-type
How can I filter ConfiForm Table view based on user mention in Field
Asked by Dhiraj Kr_ Gupta:

There is a column of user name User. I want to show only those records to users whosev name is mentioned in the column. For eg if there are 20 records and the name of user is mentioned in 5 records. So only those 5 records to be shown for user. And there is one user For eg Dhiraj, all records shown to Dhiraj


Answers:
author: Alex Medved _ConfiForms_
body: Are you talking about filtering data in a form based on current logged in user?

comments: author: Dhiraj Kr_ Gupta
body: Not exactly. Suppose There is a Confiform Table view

Name Work

John. X

Cris. V

John. B

Alex. N

John. A

So when John open this page or Confiform Table view, only those record are shown where Name is John and apart from this there is a universal user to whom every record can bee shown


author: Dhiraj Kr_ Gupta
body: Or if only mentioned user in the name can edit Their respective record


author: Alex Medved _ConfiForms_
body: So, how ConfiForms should know that it is John? Is it the user who is logged in currently?


author: Dhiraj Kr_ Gupta
body: Yes the user is logged on and Field name contains userId or users name which is recognisable by confluence


author: Alex Medved _ConfiForms_
body: In the view macro set the "Filter to apply on entries dataset" parameter to

```
Name:[entry._user]
```

Alex


author: Dhiraj Kr_ Gupta
body: Thank you very much


Tags: addon-com.vertuna.confluence.plugins.confiforms

confiforms

unknown-hosting-type
Filter that shows Stories by Sorted by End date of the Epic
Asked by hferreira25:

Hi,

I want to see stories Ordered by the target end date of the Epic (not the target enddate in the story)

Thank you


Answers:
author: Valerie Knapp
body: Hi [@hferreira25](/t5/user/viewprofilepage/user-id/2806261) , thanks for your question. I added some tags to this because it refers to a search in Jira more than in Confluence.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/321433i38CFEF917419DE82/image-size/large?v=v2&px=999 "image.png")

I tried your search with Atlassian Intelligence and it confirms that you cannot order the search results by an attribute of the parent issue, in this case, of the Epics.

It might be possible to do something with an app, like this one - [https://marketplace.atlassian.com/apps/1221331/enhanced-search-jql-subqueries?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221331/enhanced-search-jql-subqueries?hosting=cloud&tab=overview) , but there would be a cost associated with this.

What are you trying to do with these search results?

My other suggestion would be that you could have an automation that copies or maintains a date from the Parent issues to the child issues.

Please let us have your feedback and we can try to help you find a solution.

Cheers


Tags: cloud

confluence-cloud

jira

jira-cloud
ROADMAP: How to make the bar visible in Roadmap macros (see attached pic)
Asked by Jasper Jessie:

![Screenshot 2024-05-01 at 00.44.13.png](/t5/image/serverpage/image-id/321416i1A8E0A6FE9515EB3/image-size/large?v=v2&px=999 "Screenshot 2024-05-01 at 00.44.13.png")


Answers:
author: Barbara Szczesniak
body: [@Jasper Jessie](/t5/user/viewprofilepage/user-id/5487786) Welcome to the Atlassian Community!

I don't use the roadmap feature, so I'm no authority, but I also don't use the **Dark theme** because I don't like how graphics look. Have you tried switching to the **Light theme** to see if it makes a difference?

comments: author: Jasper Jessie
body: Thx for vibin with me! Yeah, I have changed the theme! but to no avail. ![Screenshot 2024-05-04 at 12.59.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/321943iFB34B96297D485A2/image-size/large?v=v2&px=999 "Screenshot 2024-05-04 at 12.59.31.png")


Tags: cloud

confluence-cloud
Classification Levels for Confluence
Asked by Martin James:

Morning,

I noticed there is a new Automation Trigger for when Data Classification is updated.

![Classification Level.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/321407i57FED520531DFB08/image-size/large?v=v2&px=999 "Classification Level.PNG")  

When I click Learn More, I notice you need to be part of the beta programme. Where or how do I enable this to test out the feature?  

We've been waiting for this for so long, we're eager to it out.

Also, is this going to be available for Premium customers?


Answers:
author: Connor
body: Hi [@mybucket2018](/t5/user/viewprofilepage/user-id/684169) I was wondering the same, and after some digging the closest I found is the following. The **Data Classification** feature will be included in *Atlassian Guard Premium* (the fusion of Access and Beacon, [see this post)](https://www.atlassian.com/blog/announcements/guard).

According to the FAQ on the bottom of this [Atlassian Guard Premium info page](https://www.atlassian.com/software/access/guard-premium).
> How do I express interest in the Atlassian Guard Premium limited availability?  
>
> We're excited you're interested in Atlassian Guard Premium limited availability. Fill out the form at the top of this page and we'll let you know when it becomes available for your organization.

Unfortunately that's as far as I got, I couldn't see a form at the top of the page or maybe it was just failing to load. Perhaps you'll be able to see it though.

comments: author: Martin James
body: Just for the standard version alone which doesn't even allow their customers to classify their page will cost $49,000 a year ?  


Tags: cloud

confluence-cloud
Display Users who have not completed a survey
Asked by James:

Hi,

I have a survey that needs to be completed by all Employees and I'm looking for a way to see who hasn't completed this survey in JIRA.

Is there a way to display the users who have not completed the survey by comparing the Survey JIRA Project filter and the list of Jira users in confluence to see who has not have a survey submitted?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: off the top of my head, I would say this is a job for scriptrunner.


Tags: cloud

confluence-cloud
Is there a way to 'mute' or hide text as it's being written on post-its in whiteboards?
Asked by Briana Gutierrez:

Is there a way to 'mute' text as it's being written on post-its i whiteboards so they can all be revealed at once?


Answers:
author: Amanda Barber
body: This is not available as a feature in Confluence whiteboards (yet?)


Tags: cloud

confluence-cloud

mute

whiteboard