youngmon/atlassian-qna huggingface dataset:
How can I remove the comola workflow settings, workflows in activity history so I have a default installation?
Asked by ServicedeskS:

How can I remove the comola workflow settings, workflows en activity history so I have a default installation?

I tried reinstalling the addon but all settings, workflows and links are not removed.

<br />

I just want to start again, because it is a mess.


Answers:
author: Miguel Reimer
body: Thanks Luiz for the assist, however that will only uninstall the add-on file itself as all of the settings, workflows, history, etc are stored in bandana.

To remove the settings and workflows run the following query with the same caveat as Luiz, **back up the database before running it:**

```
DELETE FROM bandana WHERE bandanakey LIKE 'com.comalatech.workflow%'
```

You'll also need to rebuild the Confluence Search Index after doing that to remove any workflow information from the search index.

Thanks,  
Miguel


author: ServicedeskS
body: `DELETE FROM plugindata WHERE pluginkey = ``'com.comalatech.workflow'`  
did not found any rows in the database.  
But the clear the plugins cache worked like a charm.  
Thanks case closed :smile:

comments: author: Luiz Maia
body: Hey, great to see that clearing the plugins cache did the trick. In order to close this, could you please "accept" my answer? Thanks!


author: Luiz Maia
body: Hello there,

You'll need to manually remove the plugin content through the database.

![information](/html/@4DF2F60CA30FBCA0CD7B960B5D0F871B/images/emoticons/information.png "information") Please make sure you backup your database before running any update/delete queries.

The query to delete the Comala Workflow plugin should be the below one:

```
DELETE FROM plugindata WHERE pluginkey = 'com.comalatech.workflow'
```

I also suggest you [clear the plugins cache](https://confluence.atlassian.com/display/CONFKB/How+to+clear+Confluence+plugins+cache) after running this query.

Thanks.

Regards,  
LM


author: ServicedeskS
body: No, because the configurations is corrupt I cannot remove anything from the space or even in the global settings.

I want to start again.

So uninstall comala workflow.

Remove settings, workflow, config folder comala. (if possible)

Restart confluence

install comala workflow/


author: Anne EQS
body: Maybe this request helps: <https://comalatech.zendesk.com/hc/communities/public/questions/203066398-Completely-remove-reset-Workflow-from-space>


Tags: confluence-administration
Moving labels between spaces
Asked by Mike Harvey:

Hi,

I have just purchased the labels cage plugin and would like to know if its possible to move labels between spaces?

Basically I have created about 50 labels in 1 space and would like to add these to another space, instead of having to add them all in again - is that possible?


Answers:
author: Daniel Bajrak
body: Hi,

version 3.0 has been available since 18 of August but only for Confluence 5.8.x. All changes for this version has been also implemented for older version of Confluence (5.1 - 5.7.x) and released yesterday as version 2.9. In this version you have everything exactly as in version 3.0. Due to architecture of Confluence versions of plugin 2.9.x and 3.0.x will be similar but for different version of confluence (5.8.x and older).

Best Regards


author: Adie Grogan
body: Thank you Daniel this is very useful however when will version 3.0 be available?

My current version is 2.9.

Many thanks

Mike


author: Daniel Bajrak
body: Hi Mike,

from version 3.0 of [labels cage](http://www.labelscage.com/) you can use predefined dictionaries for selected space (or global dictionaries for all spaces where labels cage is enabled). You can copy or move dictionaries between spaces, so it's possible to move labels in this way. Dictionaries allow you to decide in easy way which labels should be available is space or moved to other spaces. From version 3.0 you can also add possible to have labels outside dictionaries, but those operations are not available for that kind of labels.

I hope I've helped you.


Tags: addon-com.intenso.confluence.labelscage.labels-cage
Draw.IO can't save in Confluence environment
Asked by Gear:

When using the [draw.io](http://draw.io) plug-in under Confluence environment, the drawing cannot be saved if there are any Chinese character in the drawing.


Answers:
author: David Benson _draw_io_
body: This is now fixed. If you have an existing diagram that you cannot save save it via File-\>Export As-\>Plain (XML). You can then refresh the browser, create a new diagram and drag that saved diagram into the page to load it back.


author: David Benson _draw_io_
body: Yes, error can be reproduced, we're taking a look at it.


author: Gear
body: It is 1.0.7-AC


author: David Benson _draw_io_
body: What version of the plugin are you using please?


Tags: addon-com.mxgraph.confluence.plugins.diagramly

cloud

confluence-cloud
changes to Templates are not updating, being saved
Asked by Jocelyn Uhls:

I've tried to update a template and create a template, and my changes are not being reflected in this space:

<https://targetclose.jira.com/wiki/pages/templates2/listpagetemplates.action?key=OAK>


Answers:
author: Fabian A. Lopez (Community Leader - Argentina, Florida, California)
body: It looks like it is a bug in Confluence if I understand correctly what you are reporting

<https://jira.atlassian.com/browse/CONFCLOUD-53177>

I am having the same issue on Jira Server.

Basically I was rebuilding a space template based on a page by using copy\&paste and at the moment I copy/past an image or some other elements and save, Those changes weren't saved and I was sent to the previous version.

I ended doing step by step and saving everytime


author: Nic Brough -Adaptavist-
body: We can't see your installation unless you gave us accounts.

Could you describe exactly what happens when you try to update a template?

comments: author: Jocelyn Uhls
body: I'm the admin for targetclose.jira.com, and my username is "jocelyn"

I go into the admin section for the OAK space, click on Edit next to a Template, make a change, click Save. I click on the Template to preview and my changes are not reflected.


author: Nic Brough -Adaptavist-
body: We're end-users as well, we have no access to your system.This error sounds like it needs to go to Atlassian support - I'd want to start looking at logs from the point at which you click "save", but only Atlassian can see Cloud logs.


Tags: cloud

confluence-cloud

template
When will the documentation theme be retired?
Asked by Carolyn Groessl:


Answers:
author: Giuliano C.
body: From this - <https://jira.atlassian.com/browse/CONF-38256> - Task It seems that Confluence Server 5.9 will have the Documentation deprecated. For more information on the Cloud version, you can take a look at this Cloud announcement, which will be pointing it to happen in a couple months: <https://confluence.atlassian.com/display/Cloud/2015/07/13/Announcement%3A+Some+Confluence+features+are+going+away>. :smile:

Cheers,

Giu


Tags: cloud

confluence-cloud

documentation-theme
Can I keep my Confluence information once I deactivate my account?
Asked by M?nica Laraia:


Answers:
author: Mallmann
body: Hi M?nica,

Here's a link with further details about *Your Data* when using Cloud instances: <https://confluence.atlassian.com/cloud/about-your-data-692420690.html>
>
> #### What happens if I want to delete my site? {#toc-hId-1284808679}
>
> If you cancel your subscription, the system image and the data stored in it will be deleted within 30 days. Data that is stored offsite will be deleted within 8 weeks.
>
> The events that occur during account cancellation are outlined below:
>
> 1. Cancel your subscription. Your site will remain active until the end of your final subscription period.
> 2. Once your subscription period is finished, your instance will be deactivated shortly afterward.
> 3. Once your instance is deactivated, Atlassian will retain your image and its data for 15 days. During this time, you can have your instance reactivated by renewing your subscription.
> 4. Once 15 days has elapsed after deactivation, Atlassian will delete the system image and all of its data. Once this is done, the data cannot be recovered.

So if you want to keep the data you'll need to download it as Nic's commented. :smile:

Best regards,

Eduardo Mallmann


author: Nic Brough -Adaptavist-
body: You'll need to download a copy.

comments: author: Nic Brough -Adaptavist-
body: i.e. Not on Cloud. You need to download it before the deactivation happens. Have a look at <https://confluence.atlassian.com/cloud/exporting-wiki-data-692420682.html> - you should end up with a file that you can use to create a Server version.


author: DHSV
body: So if it's deactivated from some mistake or accidental lapse in payment, then you just lose all your data? Seems like a great reason to stick with Google Drive.


author: Nic Brough -Adaptavist-
body: No, you're given plenty of time to get a backup, and lots of warnings before deletion.


Tags: cloud

confluence-cloud
JIRA Portfolio --> Confluence
Asked by Liza Pincus:

How can my project team see the project status from JIRA Portfolio when they're in the Confluence view of the project? How do the two tools work together?


Answers:
author: Pilar
body: You can see results of a JQL, filter or project directly on confluence. You can establish an application link between the two tools.

Google for \<using JIRA and confluence together\>, its the first link and it has all the information

Pilar
community forums not working-evaluation
Asked by Victor Prasad:

Hello,

I installed the Forums add-on (evaluation - forums-plugin-2.4.jar) following the instructions. While the Forums option now appears on the main menu. Clicking it and selecting Forum Directory works - but there are no forums.

It takes me to [https://confluence.our.site.com/forumdirectory/view.action](https://confluenceuat.aer.ca/forumdirectory/view.action)

Clicking the second opton Create Forum - nothing happens.

It stays on [https://confluenceuat.our.site.com/dashboard.action](https://confluenceuat.aer.ca/dashboard.action)#

I am logged in as an admin.

I tried another browser - same result.

Help?

Thanks,

V


Answers:
author: Pilar
body: I think it is more a training issue rather than an issue with the plugin. You will to add the appropriate forums macros on the page to see the forum like features.

Please go through with the user guide on forums

<http://www.adaptavist.com/doco/display/CFP2/Community+Forums+Macro+Guide>

Pilar


author: Victor Prasad
body: Thanks!

It started working after about 15 minutes - with no changes...


Tags: confluence-administration
Automatic space export
Asked by Vitor LC:

Hi.

Is there any way of having an automatic export of one or several spaces? Through scripting would be the best... is it possible to select which parent pages (and children) should be exported?

Thank you.

Vitor


Answers:
author: Rodrigo Girardi Adami
body: Hi Vitor,

I believe this is not possible from the UI, however you may be able to use a Command line interface to achieve that through scripting.

[I could find this page](https://answers.atlassian.com/questions/278992/automated-space-export-and-import) that contains some tips to help in this request. I hope this helps!

Cheers,

Rodrigo

comments: author: Vitor LC
body: Hi Rodrigo.Thanks for the reply. Are you referring to the CLI from Bob Swift or is there any other that I may use?The link doesn't work... can you check it please?Thank you.


author: Rodrigo Girardi Adami
body: Hi Vitor, that's right. I was mentioning another answer with the CLI.I've changed the link and corrected it now.Cheers!


author: Vitor LC
body: Clear! Thank you Rodrigo.


Tags: confluence-administration
Javascript in Confluence page - how to?
Asked by Rumceisz:

Hi Everyone,

we'd make a button in a Confluence page with the users can give feedback. We made a javascript code but we cannot insert it to a page? Do you know which macro to apply here?

Thanks,  
Rumi


Answers:
author: Alex Yasurek
body: HI,

You can use the HTML macro and add the code directly on the page. You can also create a user macro and add it in there, then you can just add the user macro to the page. If its code that appears in many pages then you could also add it in the Custom HTML section in the Admin area.

comments: author: Rumceisz
body: Hi Alex,which HTML macro? We have 7 different HMTL...macro.


author: Alex Yasurek
body: Hi,The link below shows which one I am referring to. You first need to check if that macro is enabled though. <https://confluence.atlassian.com/doc/html-macro-38273085.html>


Tags: confluence-administration
Labels for all pages which fall under a tree?
Asked by Tejneet Selhi:

Is it possible when you create sub-pages under a master page, it can take on the labels from the master, rather than adding them in manually?


Answers:
author: Davin Studer
body: You could create a template (even if it is just blank) and put labels on the template. Then on your parent page put in a create from template macro. This will put a button on the parent page that when click will create a page based on the template ... including the labels. By default the page will be created under the parent page.

comments: author: Tejneet Selhi
body: Will give it ago


author: Milo Test
body: You can decide which label(s) to add it you use the Create Page Macro.

comments: author: Tejneet Selhi
body: Thanks Milo. I will check that out.
URL Move for Confluenc
Asked by Cynthia Fehr:

Hello,

We are moving the Confluence server to a new location which will force us to change the URL of the server. We have a lot of URLs in Confluence that refer to the old server.

Is there a recommended way of moving the URLS to the new server?

Thank-you,

Cynthia


Answers:
author: Mallmann
body: Hi Cynthia,

In case you want to replace *hard* links of the instance I recommend you to follow this guide after changing the base URL as per Luiz comment: https://confluence.atlassian.com/display/CONFKB/How+Do+I+replace+all+'hard'+links+to+my+old+Base+URL

I hope it helps,

Eduardo


author: Luiz Maia
body: Hi Cynthia,

You can follow the instructions from [this guide](https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL) to reconfigure the Confluence base URL. This should do the trick.

Thanks.

Regards,  
LM


author: Cynthia Fehr
body: Hello @Eduardo Mallmann...I think the guide you are linking to is what I'm looking for but I can't click on it. Can you please check the link?

comments: author: Mallmann
body: Hello Cynthia, I've just edited my answer, I hope you can access the guide now. :)


author: Cynthia Fehr
body: Thank-you!


Tags: confluence-administration
Imaging missing on new POC environment
Asked by Philip Ianni:

Hello, we recently set up a new POC environment with Confluence. We've imported a database dump and everything seems to be fine except for images (links) which are not visible. Does anyone know the steps to restore the images? I have already reindexed the server


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Did you modify the base url to reflect the new server name/ip?


author: Philip Ianni
body: I copied over the attachments directory from our production server to the POC. Restarted the POC and the images are still not there.


author: Davin Studer
body: The images are not kept in the database. They are kept on the file system under the "ConfluenceHome/attachments" directory.

comments: author: Davin Studer
body: Here is a document that explains how to migrate between servers.<https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>


Tags: confluence-administration
Confluence Update Failed : failed during the SCHEMA_ UPGRADE phase
Asked by Ibrahim hussam:

I am trying to upgrade from Confluence 5.0.3 to 5.8.9 but I face this error:

```
2015-09-01 10:02:43,127 INFO [localhost-startStop-1] [confluence.upgrade.upgradetask.UserKeyReferenceUpgradeTask] updateUsernameReferences Updating CONTENT_PERM table[atlassian.confluence.upgrade.UpgradeLauncherServletContextListener] contextInitialized 1: StatementCallback;SQL [UPDATE CONTENT_PERM SET USERNAME = COALESCE((SELECT um.user_key FROM user_mapping um WHERE CONTENT_PERM.USERNAME = um.lower_username), CONTENT_PERM.USERNAME),CREATOR = COALESCE((SELECT um.user_key FROM user_mapping um WHERE CONTENT_PERM.CREATOR = um.lower_username), CONTENT_PERM.CREATOR),LASTMODIFIER = COALESCE((SELECT um.user_key FROM user_mapping um WHERE CONTENT_PERM.LASTMODIFIER = um.lower_username), CONTENT_PERM.LASTMODIFIER)];Cannot add or update a child row: a foreign key constraint fails (`confluence`.`content_perm`, CONSTRAINT `FKBD74B31676E33274` FOREIGN KEY (`CPS_ID`)REFERENCES `content_perm_set` (`ID`)); nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Cannot add or update a child row: a foreign key constraint fails (`confluence`.`content_perm`, CONSTRAINT `FKBD74B31676E33274` FOREIGN KEY (`CPS_ID`) REFERENCES `content_perm_set` (`ID`))
```


Answers:
author: Guilherme V.
body: Hi there,  
I found the same symptoms about this issue in the following documentation. You could execute the workaround described in it.

* [Upgrade to 3.5.x or Higher failed Due to Duplicate Permissions](https://confluence.atlassian.com/display/CONFKB/Upgrade+to+3.5.x+or+Higher+failed+Due+to+Duplicate+Permissions)

Cheers,

comments: author: Ibrahim hussam
body: Hi,Thank you for the reply.I know this page and I attempt to follow the steps but from the first line I do not have any duplication.This Query return empty result set. that means no problematic row according to the workaround.SELECT CONTENT_ID, CONT_PERM_TYPE, COUNT(CONTENT_ID) FROM CONTENT_PERM_SET GROUP BY CONTENT_ID, CONT_PERM_TYPE HAVING COUNT(\*) \> 1;


Tags: confluence-administration
Does Confluence Cloud save draft comments?
Asked by Eugenie Kim:

I was typing up a longish comment on a page, and somehow lost the content. Does Confluence save comment drafts the same way that page/blog drafts are saved?


Answers:
author: Rodrigo Girardi Adami
body: I could find this improvement request in that may help you: <https://jira.atlassian.com/browse/CONF-12978>

I hope this helps.

Regards,

Rodrigo


author: Rodrigo Girardi Adami
body: Hi Eugenie,

AFAIK, the comments are not saved as the page contents.

Cheers,

Rodrigo


Tags: cloud

confluence-cloud
Can you point a label to a spesific path?
Asked by Harald Kvangarsnes:

We have created a template that is for a spesific product, and we would like that this template are created at the correct subpath. So that either you can do the following;

1. Create the page from anywhere in the space but it is saved to space/product/somepage/
2. Only be able to create the template if you are in the right path space/product/somepage/

Does anyone know if this is possible?

Best regards  
Harald


Answers:
author: Milo Test
body: You should be able to do this with the Create Page Macro.

comments: author: Harald Kvangarsnes
body: The Create a Page Macro plugin worked for us. Thanks for the tip Milo!


author: Anne EQS
body: I don't know a way to restrict the creation of a template via the create button, but we use a link to help users to create a new page as a subpage of a defined one - whereever you add the link, be it the homepage of a space or any other page, by clicking on it you'll add the new page with the reuired template as a subpage of a definded parent page.

Link looks like this:

http://\<yourdomain\>/pages/createpage-entervariables.action?templateId=\<yourtemplateID\>\&spaceKey=\<yourSpaceKey\>\&title\&newSpaceKey=\<yourSpacekey\>\&fromPageId=\<ID-of-the-required-parentpage\>

(Find out the right values in the \<brackets\> by creating a new page starting at the required motherpage and using your template. Then add this link to any page.)


author: Nic Brough -Adaptavist-
body: Confluence won't support that because templates can't set the title of the page (it's also nonsense, because you can only do it once in any space and the whole point of a wiki is to enable people to create many different pages)

You could do it in a Blueprint though - that lets you define a whole set of predetermined pages in any way you like.


Tags: confluence-administration
Page Properties Report use non-existing label
Asked by Izuzu:

I'm creating template for spaces to ease the creation of pages.

But apparently when using Page property report, the label portion is not accepting labels that are non-existence.

Is there a way to use non-existence label? where later on add it using create from template macro where the template has the non-existence label

Confluence version 5.8.9


Answers:
author: Luiz Maia
body: Hi Bob,

Unfortunately it's not possible. You can only search for a existing label. It's like a query on the database, in case you wanted to search for a non existing table, the query will not work. The same will happen on the Page Properties Report macro.

Thanks.

Regards,  
LM

comments: author: Izuzu
body: Well past version will just display error message stating the label yield no result.After the 5.8 update I guess you cant do it anymore


Tags: confluence-administration

page-property

template
Why changed only desktop version on mobile?
Asked by ???:

Hi. There.

I used Confluence 5.7.4. Just now I modified css for mobile. And I saw only desktop version style on mobile and desktop.

I want to change a font. But I can't.

Help me. How to chage mobile version css? I did change a desktop version font.


Answers:
author: Alex Kiselev _Itransition_
body: Hello, seems it's <https://jira.atlassian.com/browse/CONF-39310> fixed on [5.8.15](https://jira.atlassian.com/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+CONF+AND+fixVersion+%3D+5.8.15 "5.8.15 ")


Tags: confluence-administration
An easier way to move pages in Confluence
Asked by David Choi:

Hi,

is there an easier way to move pages around in Confluence?

Although, the common steps Tools/Move/choose new parent page/.. is easy enough, but still not easy enough and too many unnecessary steps for some users.

Actually what I need is, an user macro, which appears as a simple button on the page, by clicking on it, the page will be moved directly to a defined new parent page.


Answers:
author: Davin Studer
body: What about the "reorder pages" page? Go to Space Tools -\> Reorder pages.


author: Nic Brough -Adaptavist-
body: I'm not sure that adding an "action" button to the **content** of a page is "easier", as your users are going to have to remember to add it to every page, and it doesn't make a lot of sense to embed actions in content.

But, you can do it. Create a user macro that points to the "move issue" url that the option in the tools menu.

comments: author: Nic Brough -Adaptavist-
body: p.s. As the latest blacklist is being silly and won't let me embed links, see <https://confluence.atlassian.com/display/DOC/Writing+User+Macros>


author: David Choi
body: It will be easier for the for the user, If they create the new pages from a specific template which I already embedded the macro.


author: Nic Brough -Adaptavist-
body: Yes, templates can help you create pages. But content is still the wrong place to embed actions. I know I'd remove macros like that from my pages to make them more simple and easier to use.


Tags: confluence-administration
about aNonymous access
Asked by Hsu Yao Chang:

Dear all,

How about the definition of aNonymous access? If we have account can login in confluence ,are we aNonymous access

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can enable anonymous access. An anonymous user does not need to log in to see any spaces that you add anonymous access to.

It is **strongly** recommended that you only allow anonymous to **read** spaces though.

comments: author: Anne EQS
body: Anonymous access is for users without login, i.e. if your confluence is available in the internet, then to anyone (this it why it's sometimes called public access).

More info see: <https://confluence.atlassian.com/doc/setting-up-public-access-156.html>