youngmon/atlassian-qna huggingface dataset:
Pull money amount information from TPSL
Asked by Angelo Lauri:

For this specific issues <https://revolut.atlassian.net/jira/servicedesk/projects/TPSL/issues/?jql=project%20%3D%20%22TPSL%22%20ORDER%20BY%20created%20DESC> there is a field named: "Proposed Spend Per Year" I am looking forward to extract this info and be presented visually in a Jira dashboards as I have done here for other info <https://revolut.atlassian.net/jira/dashboards/13481>. I am uncertain how to retrieve this information visually.


Answers:
author: Danut M _StonikByte_
body: Hi [@Angelo Lauri](/t5/user/viewprofilepage/user-id/5381749),

The links that you provided cannot be accessed by user that don't have access to your Jira instance, so we cannot visualize the dashboard in question. A screenshot would be helpful.

But, I assume that you want to display the total amount as the sum of "Proposed Spent Per Year" field of the issues form the specified query.

If so, this can be easily done by using the **Issue Filter Formula gadget** or the **Advanced Issue Filter Formula gadget** offered by our **[Great Gadgets](https://marketplace.atlassian.com/search?query=great%20gadgets%20agile%20stonikbyte)** app.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/295875iACB639C62BA8C2B8/image-size/large?v=v2&px=999 "image.png")

This app offers many other gadgets that will make you job easier and more efficient. Have a look over the articles from our [blog](https://blog.stonikbyte.com/) to see how many things you can track with this app.

I hope this helps. If you have any questions, don't hesitate to contact us at [support@stonikbyte.com](mailto:support@stonikbyte.com).

Danut.

comments: author: Angelo Lauri
body: Hello Danut!

thank you for your support,

1)is possible that I don't have available the **Issue Filter Formula gadget?(image attached)**

2)even If granted access to other people they can not visualize the dash properly(see image)

Thank you


author: Danut M _StonikByte_
body: Hi [@Angelo Lauri](/t5/user/viewprofilepage/user-id/5381749),

The **Issue Filter Formula gadget** is offered by our **[Great Gadgets](https://marketplace.atlassian.com/search?query=great%20gadgets%20agile%20stonikbyte)** app, which is a payed plugin. So if you want to use it, you have to install the app first, from [here](https://marketplace.atlassian.com/apps/1216564/great-gadgets-for-jira-cloud-agile-charts-reports-kpis?hosting=cloud&tab=overview).

If you need more assistance with this, please contact us at [support@stonikbyte.com](mailto:support@stonikbyte.com) and someone will get back to you. This is a public forum; my advice is to delete the screenshot you attached as it contains some sensitive data.

Thank you,

Danut Manda


Tags: cloud

confluence-cloud
Confluence - How to enforce SSO?
Asked by Sabrina Beach:

Our desired result is to enforce SSO for our organization for all of our cloud and SaaS applications. I inherited our Confluence Cloud (Standard) environment and the person who configured the system is no longer with our organization.

I've confirmed SSO is configured and working correctly, as I've been able to add our non-SSO users to the AD group we use for access and can see them appear as users in user administration.

In Confluence, when I go to Settings --\> Security Configuration --\> Edit Security and Privacy, the checkbox for External user management remains disabled and I cannot make the desired change. (See image below)

![Capture.PNG](/t5/image/serverpage/image-id/295812i0860C9410C95C856/image-size/large?v=v2&px=999 "Capture.PNG")

What do I need to do so that:  
1. I can enable external user management?  
2. SSO is the only way our users can authenticate in Confluence?

I'm experienced with Jira administration, but new to Confluence both as a user and an admin.


Answers:
author: vikram
body: Hi [@Sabrina Beach](/t5/user/viewprofilepage/user-id/4568389)

Please check the below article

<https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/>

Vikram P

comments: author: Sabrina Beach
body: Hi, Vikram,

Unfortunately, that doesn't address my issue. SSO is already configured for Confluence. I can add new users to our AD group and they are granted access, yet I have non-SSO users accessing and using Confluence, too.

My question is not how to configure SSO, but how to enforce it so that non-SSO users cannot access Confluence.


Tags: cloud

confluence-cloud
How to set up automation on Assignee QA?
Asked by Vitalina Ostapchuk:

Hi all!   
I need to set up such automation (for bugs and defects only): field Assignee QA = field Reporter. So I want the Reporter of Bug/Defect to automatically become an Assignee QA for this issue. How can I do this?   
Great thanks!


Answers:
author: Ezgi Bay?nd?r
body: Hi [@Vitalina Ostapchuk](/t5/user/viewprofilepage/user-id/5527108) ,

You should use condition for defining issue types. And you can copy assignee or other user fields from reporter with edit issue action.

![image (29).png](https://community.atlassian.com/t5/image/serverpage/image-id/331296i51E99204EC0E3315/image-size/large?v=v2&px=999 "image (29).png")

comments: author: Bill Sheboy
body: Hi [@Vitalina Ostapchuk](/t5/user/viewprofilepage/user-id/5527108) -- Welcome to the Atlassian Community!

Adding to the suggestion from [@Ezgi Bay?nd?r](/t5/user/viewprofilepage/user-id/5327451) ...

This is a common / straightforward scenario, and so I recommend you learn more about automation rules to help you create such rules for future needs. Here are some references to help you get started:

* <https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation>
* [https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all\&page=1\&pageSize=20\&sortKey=name\&sortOrder=ASC](https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC)
* <https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/>

Additionally for the suggested rule, I recommend always **adding the Re-fetch Issue action immediately after the Issue Created trigger** before any other rule steps.

The reason is that trigger can start so quickly some issue data may not yet be available to the rule. This impact may cause other steps to not work as expected, or to even generate errors. The Re-fetch Issue will slow down the rule a bit, reloading the issue data before the rule proceeds with other steps.

Kind regards,  
Bill


author: Vitalina Ostapchuk
body: thanks! Maybe you have an idea why it works with field Assignee, but doesn\`t work with Assignee QA? ?![?????? ?????? 2024-06-24 ? 01.09.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/331300iD9D0700207355450/image-size/large?v=v2&px=999 "?????? ?????? 2024-06-24 ? 01.09.34.png")


author: Bill Sheboy
body: Would you please post an image of the audit log details showing the rule execution? That may provide some context for what is happening.

What type of project is this: company-managed or team-managed?

What type of field is *Assignee QA*: user selection, People, something else?


Tags: cloud

jira-cloud
Is it possible to run jira plugin development local source code with jira software enabled?
Asked by wenzeljay91:

I am new to jira plugin development and I am developing a feature which needs access to Epic Link fields. I noticed that for a standalone jira software installation, it automatically let's me create a scrum project which of course has the Epic Link field and other scrum related features. Now I have a jira plugin project which I run via IntelliJ using the command "atlas-run" and it creates a target folder which builds the development environment which I access via localhost:2990.  

I tried to change jira versions using the pom.xml from 8.14 to 9.1.0 (with the command "atlas-clean" to re-create the entire target folder for the dev environment each time) but I still couldnt enable the Epic Link.  

I tried to import the backup instance from a standalone project with the Epic Link and other scrum features enabled although restoration is succesful, there are still no scrum features enabled.  

I noticed this difference when I checked Application section in Administration Settings.   
development env running via command "atlas-run" on port 2990 on the left and a standalone jira data center installation on the right on port 8787 and clicking on the Install button for Jira Software on the 2990 instance doesnt install it successfully.

Is there some configuration that I can put on the pom.xml to let me enable the scrum features? I really need it to be able to proceed smoothly on my current task.  
![Screenshot 2024-06-23 at 20.16.33.png](/t5/image/serverpage/image-id/331284i9226DF1E556B65AF/image-size/large?v=v2&px=999 "Screenshot 2024-06-23 at 20.16.33.png")  


Answers:
author: Aron Gombas _Midori_
body: As it is indicated in the yellow-ish box on the left-side Jira, click "Install".

(It will install the apps that implement the Jira Software specific features, like agile boards, epics and so on.)


author: wkennedy
body: You can pass any add on keys when you run atlas-run. You just need to know what they are, available from the Marketplace API.


Tags: data-center

jira-data-center

jira-development

jira-server

jira-software

plugin-development

server
Can't receive verification code, my work-email-adress-domain has been changed.
Asked by Maria Olsson Hedtj?rn:

Hello,

<br />

I cannot receive the verification code you sent to the email address that my Trello account is registered to. My employer has changed my email address by changing the domain name from @stockholm.se to [@edu](/t5/user/viewprofilepage/user-id/305447).stockholm.se. Is there any chance in the world to get help accessing a verification code at my current email address instead? If not, is there any other way to get access to my trello account?   
Kind regards  
maria


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. Noticed few emails from the new email domain has been added to suppression list. I have cleared the suppresssion from our end now. Try to send the verification email again.


Tags: atlassian-guard

jira-unknown-hosting-type

unknown-hosting-type
How to restrict changing the status of the ticket if particular field is not filled in Jira form?
Asked by Yousif Al Rawahi:

How to restrict changing the status of the ticket if particular field is not filled in Jira form? For example, a user cannot move the ticket to another status if he did not fill this (shown picture below) field.

There are more fields which are similar to this (shown below) inside the form, each person will fill his own field.

The form is attached to the ticket once the ticket is created.

![Screenshot 2024-06-23 123118.png](/t5/image/serverpage/image-id/331275i7C2DA3ADD78BB18C/image-size/large?v=v2&px=999 "Screenshot 2024-06-23 123118.png")

I hope the question is clear. Thanks.


Answers:
author: Nicolas Grossi
body: You might take a look at this link: <https://community.atlassian.com/t5/Jira-questions/How-do-I-prevent-a-status-change-if-a-field-is-empty-using/qaq-p/1467288>

Nicolas

comments: author: Yousif Al Rawahi
body: But this one is Jira fields, in my case it's fields inside the form.


Tags: cloud

jira-cloud
How to send a Slack message to the user when they are mentioned in the Jira issue comment
Asked by Abhijeet Kale:

We have active Jira slack integration is setup on our Jira site and want to send a Slack message to the user when they are mentioned in the Jira issue comment to the team slack channel.


Answers:
author: Tommaso Gionfriddo _Teklada_
body: delete


author: Tommaso Gionfriddo _Teklada_
body: Hi [@Abhijeet Kale](/t5/user/viewprofilepage/user-id/4380041) ,

If you already have the [Jira Cloud for Slack app](https://slack.com/apps/A2RPP3NFR), then individuals may set up the app to notify them via slack for comments mentioning them etc. They can simply type **/jira notify** from any chat in Slack to get started.

If you need the ability to control this functional and force it upon users, you'll likely need to find a way to keep an up-to-date mapping of Slack users to Jira users, and then use something like ScriptRunner or Automation for Jira to check this mapping and then send the appropriate slack message.


author: Ravina
body: I test this rule but looks like [{{smart values}} condition](https://kaleabhijeet220.atlassian.net/jira/software/projects/SCRUM/settings/automation#/rule/20107822/474994189)does not matching

comments: author: Tommaso Gionfriddo _Teklada_
body: In Jira cloud, the comment body will not contain the user's email, instead it will display the user's account id, so the comparison would need to be {{issue.comment.last.body}} contains \[\~accountid:\<user's account id here\>\]

The real issue with this solution however is that it only works for the single user whos accountId is hardcoded in the automation. Perhaps this is suitable for this question, however I'm assuming they want to send an email to any user who is mentioned.


author: Ravina
body: I test this rule but looks like [{{smart values}} condition](https://kaleabhijeet220.atlassian.net/jira/software/projects/SCRUM/settings/automation#/rule/20107822/474994189)does not matching


author: Bill Sheboy
body: Please stop posting answers generated by bots, particularly for rules which are misunderstood.

For example, the condition is incorrect and there is no reason to have the Re-fetch Issue action in the rule shown as apparently the bot's parser did not detect that.


author: Tommaso Gionfriddo _Teklada_
body: [@Ravina](/t5/user/viewprofilepage/user-id/3947257), checking if the comment contains the @ symbol is not correct, for multiple reasons

Primarily, the @ symbol is not included in the body of a comment when used to @mention a user. As such, the condition won't work. As I stated above, mentions are stored in the format \[\~accountId:myAccountIdHere\]

Also, checking if a comment contains the @ symbol at any point will cause a lot of false positives.


author: Ravina
body: [@Tommaso Gionfriddo _Teklada_](/t5/user/viewprofilepage/user-id/3696717)I tired with {{comment.body}} and {{issue.comment.last.body}} but looks like the condition is not matching. no action is performed when I @ any user or just put @ in the issue comment, will look for another solution.


Tags: cloud

jira-cloud

slack
Why don't I see the 'Complete Sprint' button on the Board even though I am the Board admin and all t
Asked by amir rezaei:

I encountered a strange issue where, despite all the Board settings being correct, I couldn't see the 'Complete Sprint' button on the Board. After investigating the project, I found that some of the defined tasks were linked to another project on that Board, which caused the button not to display. I'm writing this here so that if anyone encounters a similar issue, they can benefit from this experience


Answers:
author: amir rezaei
body: I encountered a strange issue where, despite all the Board settings being correct, I couldn't see the 'Complete Sprint' button on the Board. After investigating the project, I found that some of the defined tasks were linked to another project on that Board, which caused the button not to display. I'm writing this here so that if anyone encounters a similar issue, they can benefit from this experience

comments: author: YY Brother
body: Hi [@amir rezaei](/t5/user/viewprofilepage/user-id/5526929)

It seems to be an experience sharing, then it'd be better if you select the Article cateogy when you creating in the online community. In fact, you've selected the Quesiton category and you've resolved it.

Thanks,

YY?


author: amir rezaei
body: Thank you for advice


Tags: debug

how

jira-software

jira-unknown-hosting-type

unknown-hosting-type
Multiple Projects Automation Rule for Value Changes in a Issue
Asked by Selena Peri:

Kia Ora - I am trying to create an automation rule where I'm making a value field change in "issue A" and the linked issue (via 'relates to') has a particular field update too.  

I have followed the following:  
1. WHEN value changes for: we believe that (in Project A issue)  

2. THEN lookup issues: issue in linkedIssues("{{triggerissue.key}}", "relates to")  

3. AND EDIT issue fields: We Believe that (by doing something) (in Project B issue)

I make a change in the trigger issue... but that value change doesn't update in the 'relates to' linked issue.  
When i check the audit logs... there is no error... its looks as though my 'trigger issue' (Project A) hasn't been impacted at all  

![Screenshot 2024-06-23 162216.png](https://community.atlassian.com/t5/image/serverpage/image-id/331259i88FD86A238B7DBE9/image-size/large?v=v2&px=999 "Screenshot 2024-06-23 162216.png")

Support/ ideas - much appreciated.


Answers:
author: Trudy Claspill
body: Hello [@Selena Peri](/t5/user/viewprofilepage/user-id/5471062)

Rather than using Lookup Issues you should use a Branch - For Each, Related Issues, Linked Issues. Then put the Edit action as a subordinate task within the branch.

You need to change the focus in the rule from the trigger issue to the linked issues. The Lookup Issues action does not do that.

comments: author: Selena Peri
body: Kia Ora - thank you so much - that worked!  

Appreciate your support


Tags: cloud

jira-cloud
how can I add jira issue types?
Asked by JK:

I'd like to add some jira issue types in my software project but I can't.

How can I add types? I'm site admin but I can't fine the button of "add jira types".


Answers:
author: Ravina
body: Hi [@JK](/t5/user/viewprofilepage/user-id/5526864) Welcome to the Atlassian community.

If you want to add/create new issue type in your Jira site then you can follow the below document to add the new issue-type to your project, for this you need a Administer Jira global permission, as you are a site admin then you can give the Administer Jira permission to your account if not already have.

<https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type/>

<https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/>

For adding a new issue type in team-managed project you can follow the below document

<https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/>

If the project is company-managed then below document will help to edit the issue-type scheme and add the newly created issue type in the issue type scheme or add the existing one, (If the issue type scheme is shared with other project then the changes will reflect on those projects as well)

<https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/>

If you don't want to update the existing issue type then you can create a new one by copying the current one and then add the new issue type in it as mentioned in the above document then associate this new issue type scheme to your project.

<https://support.atlassian.com/jira-cloud-administration/docs/associate-issue-types-with-projects/>


author: Trudy Claspill
body: Hello [@JK](/t5/user/viewprofilepage/user-id/5526864)

Welcome to the Atlassian community.

What is the Type of the project; Team Managed or Company Managed? You can find that information on the View All Projects page under the Projects menu.

If it is Team Managed then issue types are added from the Project Settings within the project.

If it is Company Managed then you have to modify the Issue Type Scheme associated with the project. That is done by clicking the gear icon, selecting Issues, and then finding the scheme under Issue Type Schemes. To that you can issue types that have been made available under the Issue Types list.


author: John Funk
body: Hi JK - Welcome to the Atlassian Community!

You must be a Jira Admin to be able to add those.

Go to Settings \> Issues \> Issue Types.

If you do not see the Issues option then you don't have that permission.


Tags: cloud

jira-cloud
Script runner code management in jira cloud
Asked by Petru Simion [Simitech Ltd.]:

In Jira Server and Data center, when dealing with conditions, validators, post functions, listeners etc, Script Runner allows you to either place the scripts in line or to point to a script in the file system. This allows managing the scripts code in a version control system.

In Jira Cloud there is no option to point to a script in the file system. All scripts are in line.

How can they be managed in a source control system?


Answers:
author: L?gia Zanchet
body: Hello Petru  

Thank you for your post.  
Based on the description, the Script Runner team would better assist with your question.  
Have you reached the addon team?   
You can submit a support ticket to ScripRunner [here](https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?tab=support&hosting=cloud).   

Please let us know if you need further assistance from the Jira side. I'll be happy to create a ticket on your behalf

comments: author: Petru Simion [Simitech Ltd.]
body: This would be great. Please open and let me know when ScriptRunner answered.


author: L?gia Zanchet
body: Hi Petru  

Thank you for the message, I'm afraid I can't raise the ticket on your behalf.  
You can use the link I shared on my comment above to create it directly for the script runner team

<br />

Thanks


author: Petru Simion [Simitech Ltd.]
body: The link provided brings me to the Adaptavist Group Portal which only allows me to search the portal not to raise tickets.

I also feel that Atlassian should recognize this is a topic of interest, clarify with Adaptavist and have an answer for Atlassian users.


author: L?gia Zanchet
body: Hi [@Petru Simion \[Simitech Ltd.\]](/t5/user/viewprofilepage/user-id/2440109)   
Thank you for your message. Adaptavist Group is responsible for the ScriptRunner plugin, including its integration with source control systems and potential cloud implementation. They are the best resource for support and information regarding this app.

To submit a support ticket to Adaptavist:

1. Access the [Adaptavist Support Portal](https://the-adaptavist-group-support.atlassian.net/servicedesk/customer/portals).
2. Click on "ScriptRunner for Jira Cloud - Get help with ScriptRunner for Jira Cloud."
3. Select "General Request."
4. Fill in your information accordingly.
5. Click "Send."

Please note that I can't create the ticket on your behalf as I do not have the ScriptRunner Entitlement Number (SEID).

Thank you again for bringing this to our community's attention.


Tags: cloud

jira-cloud