youngmon/atlassian-qna huggingface dataset:
Collaborative Editing
Asked by Joanna Parrilla:

Hello.  
I need to enable the collaborative edition in confluence (while collaborative editing is OFF I can create articles and edit, but when it's ON I can't create or edit articles).  
I have a reverse proxy but I can't touch the configuration there.  
How can I do inside the confluence server only?  
Thank you!


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: The issue is likely with your reverse proxy configuration. There could also be a problem with the server.xml in Confluence, though. Either way, you need to work with someone that can effect change on the operating system level.


author: Nic Brough -Adaptavist-
body: There is nothing you can fix in the Confluence server's UI or admin settings, this is a problem with the proxy server configuration.

Either the proxy is wrong or the connector for Synchrony-behind-a-proxy is wrong (or both). This is a very common problem, almost always caused by whomever is setting up Confluence or the proxy missing something.

The application log might help point you in the right direction, have a look at \<confluence home\>/logs and check the atlassian-confluence.log and files that have "synchrony" in their name.


Tags: confluence-server

server
When I try to link to an anchor using the #anchorname syntax I get an error
Asked by Logan Call:

Following the documentation for linking to an anchor on the same page I'm trying to link to #anchor name. I'm told, as soon as I enter '#' that "The markup provided is not valid link markup".

How do I link to an anchor?


Answers:
author: Daniel Wong
body: Hi Logan,

See if this works:

1. Insert the anchor to the page
2. Save/Publish the page
3. Edit the page and try adding the anchor link

I find sometimes (very rarely) anchor links don't work until I publish the page.
Does anyone have a good overview of all of the functional capabilities of Confluence?
Asked by Thom.schuyler:

I am needing to compare in my company what Confluence provides versus Yammer, MS Teams or Stack.

I know it does much more than any of these.

Does anyone have a comparison or in the very least good list of what Confluence provides?


Answers:
author: Kurt Klinner
body: [@Thom.schuyler](/t5/user/viewprofilepage/user-id/3270741)

Hi Thom

welcome to the community

MS Teams or Slack are more pure communication tools that can be integrated with the Atlassian tools. Quite often Confluence is compared to Sharepoint or jive

[https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-confluence-vs-sharepoint and](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-confluence-vs-sharepoint)

<https://info.seibert-media.net/display/we/Comparison+of+Confluence+with+Linchpin%2C+SharePoint%2C+Jive+and+others>

should be good starting points

Cheers

Kurt


Tags: confluence-server

server
What are the design best practices for creating pages that are "mobile friendly"?
Asked by Victoria Reggiardo:

I'd like to know what are the page design (and macro usage) best practices to take into account to create pages that render well in Confluence Mobile.

Thanks!


Answers:
author: Shannon S
body: Hello Victoria,

Thank you for contacting us. We have a few resources that can help you with this. For one, I would recommend reviewing this article on creating a page for use on mobile devices:

* [4 ways to enhance product documentation for mobile first](https://www.atlassian.com/blog/software-teams/4-ways-to-enhance-product-documentation-for-mobile-first)

In addition, the documentation on [Confluence Mobile](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html) does describe some pitfalls you might run into, namely:
> The mobile app provides a simple, lightweight way for users to view, create, edit and collaborate on pages. Complex interactions, including those provided by Marketplace apps, such as blueprints, calendars, workflows will not be available in the app. Some third party macros may be available, depending on whether the third-party app supports rendering these macros on mobile.
>
> Any theming or look and feel customizations you've made to your site will not be reflected in the mobile app.

Please keep this in mind! If you have any further questions, feel free to let us know.

Regards,

Shannon

comments: author: Victoria Reggiardo
body: Hi Shannon, thanks for the link, it is useful. Still, I think I need further guidance as of what panel structure is recommended or what image file formats render better, etc. Any other source of information that you can recommend in this regards?


author: Shannon S
body: Victoria,

I'm not aware of any other documentation on our end in terms of mobile design practices, but I've shared your post around so let's see if anyone has anything to recommend you!

You might also be able to find some generic best-practice web design blogs online that could give you a few pointers.

Regards,

Shannon


Tags: confluence-server

mobile

server
I can't copy the whole expandable macro on the confulence page
Asked by Justine El-Hage:

Hello,

when I try **++copying or cutting++** the**++whole expandable macro++** that that **++already exists on the page++** with some **++information inside++** of it, it doesn't work. When I try **++copying or cutting++** the whole **++expandable macro++** with the **++keyboard shortcuts instead of the mouse++**it also doesn't work, the page simply freezes and reboots.

Not sure if this makes any sense, but is there any way to fix this.

Please let me know,

Thank you in advance.


Answers:
author: Justine El-Hage
body: Thank you for your help!!


author: Coco (El mejor)
body: I tried in both chrome and internet explorer (I don?t have installed chromium) and it works for me. i recommend you see [this page](https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html) and check if your system support it. Last year, I fixed a similar problem like this, and it was caused by the Virtual Machine. The assigned resources was bottleneck.


author: Justine El-Hage
body: Yes I am using Confluence server. The confluence edit page mainly freezes and then shows up again without any changes. I have been told that copying the micro may not work on internet explorer but it should work on chromium.


author: Coco (El mejor)
body: Are you using Confluence server? It seems to be a problem with the instalation of the product or with your computer. is your Navigator reboots or the Confluence instance? You should be able to copy/paste content, included macros.


Tags: expand

macro
Confluence stopping to work
Asked by FORFIRM ITALIA SRL:

Hello,

we had old confluence and after the start(the VM was turned off for 2 months) it's doesn't work, service is started, but can't connect to it frome web. I tried to update it to the last version, nothing.

So I created new VM, new DB, installed confluence, during configuration I connected it to our JIRA and later again "error connection refused" and I don't understand which is the problem.


Answers:
author: Kurt Klinner
body: [@FORFIRM ITALIA SRL](/t5/user/viewprofilepage/user-id/3378246)

Did you already check the application and tomcat log?

comments: author: FORFIRM ITALIA SRL
body: Hello ,

I tried to install it without connection to JIRA, with different databases (postrgre, mysql) end it crashes after the page "Setup successfully".

I'll check the tomcat log.

Thanks


Tags: confluence-server

server
Is it possible to ask 2FA before access to a specific page?
Asked by Juan Carlos Albarran:

If a user with access to different restricted pages in Confluence is hacked. Can I as admin ask 2FA on specifics pages with delicate information to add another layer of security?

I know the feature to enable 2FA over the account but is possible do it only for one o some pages?


Answers:
author: Daniel Eads
body: Hey Juan,

I'm not aware of a way to do this with anything currently available on the Atlassian Marketplace. To my mind, you'd either need to force a logout/login for specific pages (if 2FA was already enabled on that account) or have a macro that wouldn't render content without passing a 2FA challenge.

There are [a few 2FA applications on the Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=2fa) that currently offer account-level authorization during a normal login. It might be worth contacting one of them to see if they'd consider writing a macro that would require a 2FA challenge as well. The restricted page would need to have its Edit permissions restricted as well so that the user you're trying to challenge would only be able to view the page contents through the macro.

Best of luck!  
Daniel


Tags: cloud

restriction
Design Service desk (expand the colun)
Asked by Inacio Baptiste:

Hi,

How can we expand the usable space of our support center in Service desk?  

We note the max width of the central column with text is 800px. How can we change this max width? or put this width in percent of the screen width? (Goal is to have an good design with large screen)

Exemple:  
Reduce those unusuals spaces  
![2019-06-26_16-32-44.png](/t5/image/serverpage/image-id/58879i83D867EC20C549D5/image-size/large?v=v2&px=999 "2019-06-26_16-32-44.png")  


Answers:
author: Iago Docando
body: I've found this. Make sure to upvote the answer from David Yu so others can find it.

<https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-I-increase-the-width-of-JIRA-Service-Desk-customer-forms/qaq-p/379104>

In short, it seems for the cloud there's an open ticket requesting this option. <https://jira.atlassian.com/browse/JSDCLOUD-2410>

comments: author: Inacio Baptiste
body: Thank you! That what i wanted :)  

The silence of Jira for this task is saddening...

<br />

Have a nice day Lago


Tags: cloud

confluence-cloud
Indexation page with robots?
Asked by Inacio Baptiste:

Hi community.

We use Confluence Cloud and we ask ourselves a question about robots and indexation.

Did Confluence Pages are index on google (or other search engine)? Did confluence page alows robots visit?

Have a nice day. Thanks you.

Baptiste


Answers:
author: Shannon S
body: Hello Baptiste,

That's a great question! If your Confluence Cloud instance has [Public Access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html) enabled, then any pages which are permitted for anonymous users to access will be indexed by Google.

An easy way to check this is by visiting your pages when not logged in or in Incognito Mode and you'll be able to see what Google can index.

I hope that helps! Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Inacio Baptiste
body: Thanks you Shannon


Tags: cloud

confluence-cloud
How to search within a page and have results highlighted
Asked by Misty Kunze:

Hi,

From within each page I would like a search bar when I can type a few keywords and have those words highlighted and/or be navigated within the page to where the answer is. The Global search does not work for me.

Any ideas?

Thank you!


Answers:
author: Inactive Stephen
body: Hi [@Misty Kunze](/t5/user/viewprofilepage/user-id/3400800)

If its within one page, would a normal browser search not be sufficient?

If you press Ctrl + F / Cmnd + F on most browsers, it allows you to search via keyword. It should highlight the words and allow you to navigate through their locations.

Ste
Lock table header
Asked by Andy Lewis:

how do i lock the header of a table so that when i scroll down through my long list i can still see the header. Like you can Freeze an excel sheet etc. tar.


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi Andrew,

In Confluence Server and in the old editor in Confluence Cloud the first header row is sticky by default (there are some exceptions you can find in the article posted above by [@Milan Chheda \[INFOSYSTA\]](/t5/user/viewprofilepage/user-id/1762365)).

To make this functionality work without any exceptions you can try the [Freeze several top rows or columns](https://docs.stiltsoft.com/display/TFAC/Sorting%2C+freezing+and+other+table+viewing+options#Sorting,freezingandothertableviewingoptions-FreezefirstNrows/columns?utm_source=atl_community) option included in the [Table Filter](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Filter+macro?utm_source=atl_community) macro ([the Table Filter and Carts for Confluence app](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview&utm_source=atl_community)).


author: Milan Chheda [INFOSYSTA]
body: This article might help you: <https://confluence.atlassian.com/doc/tables-136463.html?_ga=2.106133830.411173988.1561264338-841802252.1554984984#Tables-stickytableheadersStickytableheadersinviewmode>
Notifying watchers of linked pages
Asked by subhashini_v:

I want to link one or more Confluence pages ( not parent-child)

And notify the watchers of the linked page as well when a page is updated.

What is the best method to achieve this?

Is it possible to do it with labels?


Answers:
author: Victor Mutambuki
body: Subhashini,

To notify anyone in confluence on anything, you need to @mention them on the particular page, however, for subsequent notifications, you'll need to make use of the commenting section otherwise they won't be notified.

Victor


Tags: cloud

confluence-cloud
Customize numbering in the table
Asked by ???? ??????:

Is it possible to create your own customizable numeration in the table, that will be filled automatically?  
Not 1, 2, 3...., but like BA-1, BA-2, BA-3...


Answers:
author: Diego
body: Hello there Yulia!

*Natively*, Confluence does not have this. We can use predetermined formats for the lists. For customizing the lists we could refer to this article here:
> * ++***[How to have nested number lists in Confluence](https://confluence.atlassian.com/confkb/how-to-have-nested-number-lists-in-confluence-757465539.html)***++

Now, if you want to customize that for a single page, we can use the *HTML Macro:*
> * ++***[How to change bullet style in a Confluence page](https://confluence.atlassian.com/confkb/how-to-change-bullet-style-in-a-confluence-page-314450203.html)***++

As an introduction to Confluence Styling, you can refer here:
> * ++***[Basic Styling Tutorial](https://confluence.atlassian.com/doc/basic-styling-tutorial-170000548.html)***++
> * ++***[Styling Confluence with CSS](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)***++
> * ++***[CSS - Counter Style](https://drafts.csswg.org/css-counter-styles-3/#counter-style)***++

Let us hear from you Yulia, looking forward to your reply.


Tags: confluence-server

server

table
Database Connection URL: Confluence
Asked by Richard:

Hi, have an open ticket with support but responses are very sporadic and therefore I'm just left hanging at moment.

We have very bad performance of Confluence on our pre-prod server. I have recently upgraded it from version 6.2 to version 6.13.5 but it hadn't been used in a long time before that, certainly before I worked here at least so I cannot testify to the performance of it before now. We couldn't even get into the sql instance so refreshed a copy of live db into another instance and I repointed all configs to new db.

Confluence is painfully slow and I am only user on pre-prod. I very often get unknown errors when trying to update Apps or accessing System Information (sometimes it gets there mostly it doesn't) and Atlassian said it was due to latency talking to the database. Both Apps server and db server report healthy performance so I'm struggling to understand where latency is occurring. There are no firewalls or blocking network issues.

However, looking at System information I notice the latency in pre-prod is high (77) and I noticed it has a stupidly long connection URL compared to Production and I'm suspecting this could be root cause but I do not know where to find/edit this.

**Question?** The Confluence.cfg.xml has the string I expect but the System info is obviously reading from somewhere else, database table maybe?

**Database connection URL in confluence.cfg.xml**

\<property name="hibernate.connection.url"\>jdbc:sqlserver://apc-vd-mssql-01:1433;databaseName=Confluence620_QA\</property\>

**Database connection URL (in full): shown in System Information:-**

01:1433;jaasConfigurationName=SQLJDBCDriver;statementPoolingCacheSize=10;serverPreparedStatementDiscardThreshold=10;enablePrepareOnFirstPreparedStatementCall=false;fips=false;socketTimeout=0;authentication=NotSpecified;authenticationScheme=nativeAuthentication;xopenStates=false;sendTimeAsDatetime=true;trustStoreType=JKS;trustServerCertificate=false;TransparentNetworkIPResolution=true;serverNameAsACE=false;sendStringParametersAsUnicode=true;selectMethod=direct;responseBuffering=adaptive;queryTimeout=-1;packetSize=8000;multiSubnetFailover=false;loginTimeout=15;lockTimeout=-1;lastUpdateCount=true;encrypt=false;disableStatementPooling=false;databaseName=Confluence620_QA;columnEncryptionSetting=Disabled;applicationName=Microsoft JDBC Driver for SQL Server;applicationIntent=readwrite;

You can see the database latency and other information in below image

![system information.JPG](/t5/image/serverpage/image-id/58833i6D4FAEECD58D1DB9/image-size/large?v=v2&px=999 "system information.JPG")

Thank you

Richard


Answers:
author: Gonchik Tsymzhitov
body: Maybe you need to work on latency on dbms side?

<https://community.atlassian.com/t5/Data-Center-articles/So-when-we-need-to-adjust-configures-for-RDBMS-Or-DB-Performance/ba-p/1393528>


Tags: database

server
Can JIRA manage user access to Confluence if the Confluence instance has a bigger user licence?
Asked by Simon Lee:

We currently have a 100 user Confluence server licence and a 100 user JIRA server licence. We use JIRA to manage the users in both.

We now want to open up our Confluence to more users, so will potentially have a 250 user Confluence licence, but we still only need 100 JIRA users. Can we still use JIRA to manage the Confluence users, even though the number of users is in excess of the JIRA licence? Or do we need to break the link and manage Confluence/JIRA separately?

Thanks in advance, Simon.


Answers:
author: Andr? K_
body: Hi [@Simon Lee](/t5/user/viewprofilepage/user-id/3400675)

I'm not sure, but as I know Atlassian, it could be that in this case you need the same number of users for Jira and Confluence.

ask Atlassian sales, they should know it ;-)

best Andr?

comments: author: Simon Lee
body: Thanks [@Andr? K_](/t5/user/viewprofilepage/user-id/727819). I will try and find out directly from the Sales team.

Simon.


author: Andr? K_
body: Let us know about the result, Simon.


author: Simon Lee
body: Hi [@Andr? K_](/t5/user/viewprofilepage/user-id/727819) . The answer from the Sales team is that users are actually managed through a User Management tool, which is independent from JIRA and Confluence, so you should be able to manage users for both systems in one place, even with different sized user licences.


Tags: confluence-server

jira

licence

server

user-management
Confluence can't edit or create pages
Asked by Datalounges Admin:

Hi,

I have installed Confluence 6.15.4 on Sles 12.3 with all newest updates.

I'm getting an error each time creating or trying to edit pages.

"This page is taking longer to load than usual. Give it a few moments, then try refreshing. Still having issues? Contact your Confluence admin."

First I thought it could be the linux permission on OS level, confluence was installed as root and there for the permission were root also, as I noticed this I changed the permissions to confluence:www, ran the script setup_user.sh with "sudo -u confluence ./setup_user.sh -d /var/atlassian/application-data/confluence -i /opt/atlassian/confluence" which should set all the permission to correct ones.

But still facing the issue. Any help with this?


Answers:
author: Andr? K_
body: Hi [@Datalounges Admin](/t5/user/viewprofilepage/user-id/3152492)

check if you have "Collaborative editing" enabled, and **Synchrony** is running.  

Do you have a proxy (nginx) running for Confluence?

best  
Andr?

comments: author: Datalounges Admin
body: Hi,

yes I had "Collaborative editing" enabled and Synchrony was running. But once I disabled it, the editing started working. What's causing this, we don't particularly need CE, but it wouldn't harm either. Any suggestions?

I'm running Apache2.

Regards,

Oskari


author: Andr? K_
body: you have to adjust your apache2 proxy settings to fit for Synchrony.

should help you. : <https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

We running with nginx as reverse proxy.

best Andr?


author: Datalounges Admin
body: Ok, thanks, will try it out.

-Thanks


author: Andrew
body: Hi [@Datalounges Admin](/t5/user/viewprofilepage/user-id/3152492) ,

Are You using selinux? Try disable selinux and check again?

B.R.

comments: author: Datalounges Admin
body: Hi,

No I don't have selinux enabled.

Thanks,


Tags: confluence-server

server
How to limit the access to a page for a group within a given space?
Asked by Richard Coffre:

Hi all,

I created a group called "stakeholders-group" and I want to give it access only to a given page called "unvalidated requirements".

Is it possible?

How can I do that?

Best regards

Richard


Answers:
author: Ollie Guan
body: Hi [@Richard Coffre](/t5/user/viewprofilepage/user-id/3222599) ,

You need to set page restrictions.

<https://confluence.atlassian.com/confcloud/add-or-remove-page-restrictions-724764891.html>

comments: author: Richard Coffre
body: Maybe I wasn't clear enough.

In a space, I want the group to be able to see only the page called "Unvalidated requirements".

I have restricted the page to the group but I fail to prevent the group to see the other content of the space.


author: Ollie Guan
body: Hi [@Richard Coffre](/t5/user/viewprofilepage/user-id/3222599) ,

It's the other way around, I think you need to set other pages as restricted pages, and do not set "Unvalidated requirements" page restrictions.


author: Richard Coffre
body: It is possible to set by default that all pages of a space are restricted to a group?


Tags: confluence-server
How to move long text in headers to the next line on sidebar?
Asked by Artur Dzhalilov:

Long headers of pages on left sidebar are not fully displayed its titles. They are displayed with ellipsis. To see the whole title I have to stretch the sidebar.

Confluence version 6.15.1.

How can I make the title of a long header automatically move to the next line?![Issue_scr.jpg](/t5/image/serverpage/image-id/58825iE3400218DB38F585/image-size/large?v=v2&px=999 "Issue_scr.jpg")


Answers:
author: Artur Dzhalilov
body: Solve the problem by adding code: ".ia-fixed-sidebar div.plugin_pagetree ul.plugin_pagetree_children_list .plugin_pagetree_children_span a { white-space: normal; display: inline-block; }" into CSS Tables in Space tools.


Tags: confluence-server

server
Confluence Team Calendars - Difficulty to Jumping on a far-distant date
Asked by Jiri Pik:

Is there any way to jump directly to a month, say in 2 years?

I can see only month up or down and that's insufficient.


Answers:
author: Diego
body: Hello again Jiri!  
Currently, this type of navigation is ++*not available in Team Calendars*++ . We need to navigate month by month until we reach the desired date.   
I was able to find a Feature Request that aims at providing an Year View for Confluence Team Calendars. You can check it here:
> * ++***[CONFSERVER-51320 \| Year View](https://jira.atlassian.com/browse/CONFSERVER-51320)***++

<br />

Also, here is Atlassian's Policy to implement new features:
> * ***++[Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)++***

Currently, you could vote and watch the linked feature request. Let us know your thoughts on this, Jiri.   
Looking forward to your reply.

comments: author: Jiri Pik
body: This is excellent, THANK YOU.


Tags: confluence-server

server

team-calendars-for-confluence