failed to complete crowd 2.6.5 setup wizard, help!!!!!
Asked by Atlas Zhang:

env:

windows 2008 R2

jdk1.7.0_45

jre7

oracle glassfish server 3.1.2.2

crowd 2.6.5

MySQL 5.6.14

successed to deploy crowd on glassfish server.

link to [](http://cn-s-di:8080/crowd)<http://localhost:8080/crowd> run the Crowd Setup Wizard

get below issue after click **Continue** button on Default Administrator page.

**Error on log file**

\[#\|2013-12-13T18:19:27.190-0800\|INFO\|oracle-glassfish3.1.2\|javax.enterprise.system.std.com.sun.enterprise.server.logging\|_ThreadID=146;_ThreadName=Thread-2;\|2013-12-13 18:19:27,189 http-thread-pool-8080(3) ERROR \[500ErrorPage\] Exception caught in 500 page Could not execute JDBC batch update; SQL \[insert into cwd_application_address (application_id, remote_address) values (?, ?)\]; constraint \[null\]; nested exception is org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update

org.springframework.dao.DataIntegrityViolationException: Could not execute JDBC batch update; SQL \[insert into cwd_application_address (application_id, remote_address) values (?, ?)\]; constraint \[null\]; nested exception is org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update

at org.springframework.orm.hibernate3.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:643)

at org.springframework.orm.hibernate3.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:793)

at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:664)

at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:754)

at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:723)

at com.atlassian.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:107)

at com.atlassian.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)

at com.atlassian.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:49)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:202)

at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:76)

at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:61)

at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:29)

at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)

at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)

at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273)

at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)

at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:\|#\]

\[#\|2013-12-13T18:19:27.204-0800\|INFO\|oracle-glassfish3.1.2\|javax.enterprise.system.std.com.sun.enterprise.server.logging\|_ThreadID=146;_ThreadName=Thread-2;\|77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)

at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:279)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:655)

at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:595)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:161)

at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:331)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:231)

at com.sun.enterprise.v3.services.impl.ContainerMapper$AdapterCallable.call(ContainerMapper.java:317)

at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:195)

at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:860)

at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:757)

at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:1056)

at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:229)

at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:137)

at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:104)

at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:90)

at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:79)

at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:54)

at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:59)

at com.sun.grizzly.ContextTask.run(ContextTask.java:71)

at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:532)

at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:513)

at java.lang.Thread.run(Thread.java:744)

Caused by: org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update

at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:96)

at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)

at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275)

at org.hibernate.jdbc.AbstractBatcher.prepareStatement(AbstractBatcher.java:114)

at org.hibernate.jdbc.AbstractBatcher.prepareStatement(AbstractBatcher.java:109)

at org.hibernate.jdbc.AbstractBatcher.prepareBatchStatement(AbstractBatcher.java:244)

at org.hibernate.persister.collection.AbstractCollectionPersister.recreate(AbstractCollectionPersister.java:1180)

at org.hibernate.action.CollectionRecreateAction.execute(CollectionRecreateAction.java:58)

at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:267)

at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:259)

at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:182)

at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321)

at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:51)

at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1206)

at org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:375)

at org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:137)

at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:656)

... 107 more

Caused by: java.sql.BatchUpdateException: Duplicate entry '2-cn-s-di' for key 'PRIMARY'

at com.mysql.jdbc.PreparedStatement.executeBatchSerially(PreparedStatement.java:2018)

at com.mysql.jdbc.PreparedStatement.executeBatch(PreparedStatement.java:1449)

at com.mysql.jdbc.jdbc2.optional.StatementWrapper.executeBatch(StatementWrapper.java:721)

at com.sun.gjc.spi.base.StatementWrapper.executeBatch(StatementWrapper.java:585)

at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70)

at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268)

... 121 more

\|#\]

**Error on Web Page**

--------------------------------------------------------------------------------------------------------------------------

**Cause :**   
org.springframework.dao.DataIntegrityViolationException: Could not execute JDBC batch update; SQL \[insert into cwd_application_address (application_id, remote_address) values (?, ?)\]; constraint \[null\]; nested exception is org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update

**Stack Trace :**

```
org.springframework.dao.DataIntegrityViolationException: Could not execute JDBC batch update; SQL [insert into cwd_application_address (application_id, remote_address) values (?, ?)]; constraint [null]; nested exception is org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update	at org.springframework.orm.hibernate3.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:643)	at org.springframework.orm.hibernate3.HibernateTransactionManager.convertHibernateAccessException(HibernateTransactionManager.java:793)	at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:664)	at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:754)	at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:723)	at com.atlassian.xwork.interceptors.TransactionalInvocation.commitOrRollbackTransaction(TransactionalInvocation.java:107)	at com.atlassian.xwork.interceptors.TransactionalInvocation.access$000(TransactionalInvocation.java:18)	at com.atlassian.xwork.interceptors.TransactionalInvocation$1.beforeResult(TransactionalInvocation.java:49)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:202)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeAndHandleExceptions(TransactionalInvocation.java:76)	at com.atlassian.xwork.interceptors.TransactionalInvocation.invokeInTransaction(TransactionalInvocation.java:61)	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.atlassian.crowd.console.interceptor.SetupCheckInterceptor.intercept(SetupCheckInterceptor.java:29)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)	at com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)	at com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:273)	at com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119)	at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.opensymphony.webwork.dispatcher.ActionContextCleanUp.doFilter(ActionContextCleanUp.java:88)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)	at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)	at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:42)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:256)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:217)	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:279)	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)	at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:655)	at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:595)	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:161)	at org.apache.catalina.connector.CoyoteAdapter.doService(CoyoteAdapter.java:331)	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:231)	at com.sun.enterprise.v3.services.impl.ContainerMapper$AdapterCallable.call(ContainerMapper.java:317)	at com.sun.enterprise.v3.services.impl.ContainerMapper.service(ContainerMapper.java:195)	at com.sun.grizzly.http.ProcessorTask.invokeAdapter(ProcessorTask.java:860)	at com.sun.grizzly.http.ProcessorTask.doProcess(ProcessorTask.java:757)	at com.sun.grizzly.http.ProcessorTask.process(ProcessorTask.java:1056)	at com.sun.grizzly.http.DefaultProtocolFilter.execute(DefaultProtocolFilter.java:229)	at com.sun.grizzly.DefaultProtocolChain.executeProtocolFilter(DefaultProtocolChain.java:137)	at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:104)	at com.sun.grizzly.DefaultProtocolChain.execute(DefaultProtocolChain.java:90)	at com.sun.grizzly.http.HttpProtocolChain.execute(HttpProtocolChain.java:79)	at com.sun.grizzly.ProtocolChainContextTask.doCall(ProtocolChainContextTask.java:54)	at com.sun.grizzly.SelectionKeyContextTask.call(SelectionKeyContextTask.java:59)	at com.sun.grizzly.ContextTask.run(ContextTask.java:71)	at com.sun.grizzly.util.AbstractThreadPool$Worker.doWork(AbstractThreadPool.java:532)	at com.sun.grizzly.util.AbstractThreadPool$Worker.run(AbstractThreadPool.java:513)	at java.lang.Thread.run(Thread.java:744)Caused by: org.hibernate.exception.ConstraintViolationException: Could not execute JDBC batch update	at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:96)	at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66)	at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:275)	at org.hibernate.jdbc.AbstractBatcher.prepareStatement(AbstractBatcher.java:114)	at org.hibernate.jdbc.AbstractBatcher.prepareStatement(AbstractBatcher.java:109)	at org.hibernate.jdbc.AbstractBatcher.prepareBatchStatement(AbstractBatcher.java:244)	at org.hibernate.persister.collection.AbstractCollectionPersister.recreate(AbstractCollectionPersister.java:1180)	at org.hibernate.action.CollectionRecreateAction.execute(CollectionRecreateAction.java:58)	at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:267)	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:259)	at org.hibernate.engine.ActionQueue.executeActions(ActionQueue.java:182)	at org.hibernate.event.def.AbstractFlushingEventListener.performExecutions(AbstractFlushingEventListener.java:321)	at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEventListener.java:51)	at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1206)	at org.hibernate.impl.SessionImpl.managedFlush(SessionImpl.java:375)	at org.hibernate.transaction.JDBCTransaction.commit(JDBCTransaction.java:137)	at org.springframework.orm.hibernate3.HibernateTransactionManager.doCommit(HibernateTransactionManager.java:656)	... 107 moreCaused by: java.sql.BatchUpdateException: Duplicate entry '2-cn-s-di' for key 'PRIMARY'	at com.mysql.jdbc.PreparedStatement.executeBatchSerially(PreparedStatement.java:2018)	at com.mysql.jdbc.PreparedStatement.executeBatch(PreparedStatement.java:1449)	at com.mysql.jdbc.jdbc2.optional.StatementWrapper.executeBatch(StatementWrapper.java:721)	at com.sun.gjc.spi.base.StatementWrapper.executeBatch(StatementWrapper.java:585)	at org.hibernate.jdbc.BatchingBatcher.doExecuteBatch(BatchingBatcher.java:70)	at org.hibernate.jdbc.AbstractBatcher.executeBatch(AbstractBatcher.java:268)	... 121 more
```

Referer : **<http://cn-s-di:8080/crowd/console/setup/defaultadministrator.action>**

**Build Information :**   
Version : 2.6.5 (Build:#607 - 14-08-2013)

**Memory Information :**   
Total Memory : 315 MB  
Free Memory : 194 MB  
Used Memory : 121 MB

**Request Information :**   
- Request URL : [http://cn-s-di:8080/crowd/console/500.jsp\<br\< a=""\>\>- Scheme : http
- Server : cn-s-di
- Port : 8080
- URI : /crowd/console/500.jsp
- Context Path : /crowd
- - Servlet Path : /console/500.jsp
- - Path Info : null
- - Query String :
**Request Attributes :**
- javax.servlet.error.message :
- org.apache.catalina.core.ApplicationDispatcher.lastDispatchRequestPathAttr : org.apache.catalina.core.DispatchTargetsInfo@736c772f
- javax.servlet.error.status_code : 500
- javax.servlet.error.servlet_name : default
- webwor...
<br />
<br />
<br />](http://cn-s-di:8080/crowd/console/500.jsp%3Cbr)


Answers:
author: Atlas Zhang
body: Thank you Zulfadli, I fixed this problem by modify the database collate to utf8_bin, And now I can complete the setup wizard, But I can not login as previous setting default username and password

The login box keep pop up everytime when I filled and tryed to login

comments: author: Zul NS _Atlassian_
body: What kind of login box popping up that you are referring to? Any screenshots that you could provide us?

If you forgot the password for the admin, you might want to refer to [](https://confluence.atlassian.com/display/CROWDKB/Restoring+Passwords+To+Recover+Admin+User+Rights)<https://confluence.atlassian.com/display/CROWDKB/Restoring+Passwords+To+Recover+Admin+User+Rights>

Else, is it possible to re-install Crowd with new database of collation utf8_bin? That if there isn't any important data inside.


author: Atlas Zhang
body: I am sure the username\&password is correct, and the collation of database is set to utf8_bin, open the mysql database, I can find the user record in table cwd_user, both screenshot for chrome and IE is attach below,

I try to login in by the glassfish domain admin, and windows system administrator, but them are not work, the login box keep popping up.

thank you for advance.

![](../../upfiles/ie_3.JPG)

![](../../upfiles/chrome.JPG)


author: Zul NS _Atlassian_
body: Could it be that you have IIS? See [](https://confluence.atlassian.com/display/JIRAKB/Pop+up+login+screen+accessing+JIRA)<https://confluence.atlassian.com/display/JIRAKB/Pop+up+login+screen+accessing+JIRA>


author: Atlas Zhang
body: Zulfadli, I didn't install the Web Server (IIS), see below screen shot. Shall I need to install IIS, and update the setting as the link you provide. I guess I cannot find the virtual directory "jira" if I install IIS.

BTW, I just want to install bamboo and confluence and use crowd as the user managment. To archieved my purpose, I think I need to install crowd first. So, at this moment, I have not yet installed bamboo and confluence. Is there anything related to JIRA? Please help. thanks![](../../upfiles/aaa.jpg)


author: Zul NS _Atlassian_
body: The KB article was only intended if you have IIS installed. You don't have to install IIS. It seems that you have additional authentication required which I'm afraid I'm not familiar with. Because it doesn't seems to be coming from Crowd.   

Could you ask your Network administrator if they have configured additional authentication?


author: Atlas Zhang
body: Thank you Zulfadli, I have fixed this problem. The pop-up login dialog is raised by Glassfish Server.

But I encouter another problem while setup Bamboo

Env:

windows 2008 R2

jdk1.7.0_45

jre7

oracle glassfish server 3.1.2.2

Bamboo 5.2.2

MySQL 5.5 (db name: bamboo charcter_set: uft8 collation: uft8_bin)

successed to deploy Bamboo on glassfish server.

link to [](http://localhost:8080/crowd)<http://localhost:8080/>bamboo run the Bamboo Setup Wizard, that is ok.

connect database via JNDI, go through the Wizard configuration, get below error on page [](http://cn-s-di-vm:8080/bamboo/start.action)<http://localhost:8080/bamboo/start.action>, I have no idea how to fix it. Please help. thank you

![](../../upfiles/issue1.jpg)

![](../../upfiles/issue2.jpg)

![](../../upfiles/issue3.jpg)


author: Zul NS _Atlassian_
body: I would recommend you to create another question here in Atlassian Answers or raise a support ticket at [](https://support.atlassian.com%20)<https://support.atlassian.com>regarding the bamboo issue.   

Regarding the Glassfish server authentication, thank you for letting us know that this is the reason. Would it possible to share with us how you fix the issue as well?


author: Atlas Zhang
body: Thank you Zulfadli, I fixed this problem by modify the database collate to utf8_bin, And now I can complete the setup wizard, But I can not login as previous setting default username and password

The login box keep pop up everytime when I filled and tryed to login, Is there any problem?


author: Zul NS _Atlassian_
body: Could you check if Crowd database is using UTF-8? Please refer to [](https://confluence.atlassian.com/display/CROWD/MySQL)<https://confluence.atlassian.com/display/CROWD/MySQL>


Tags: administration