youngmon/atlassian-qna huggingface dataset:
Exporting spaces in Word format.
Asked by Marco Camacho:

When I try to export a Space, I don't have the choice to export the space in Word format. What can I do to enable the exporting in Word format?


Answers:
author: Dan Breyen
body: Hi Marco, I found this on Atlassian's Jira site: [CONFCLOUD-5055](https://jira.atlassian.com/browse/CONFCLOUD-5055)

In theory, you could export to PDF and use a Third party tool to convert to Word.

There might be a third party tool for this, but I'm not aware of any.

comments: author: Marco Camacho
body: I just don't have the option to export a space as Word file(s).

Is there is tool to export the whole library as bulk export?


Tags: cloud

confluence-cloud
How can I show work in the roadmap that has not yet been allocated to a particular time period
Asked by Andy Buxton:

Hi I'm using the roadmap macro to show my team's work using bars placed in various swimlanes.

The available view has the calendar going horizontally across; I use months and drop markers in to show each quarter of the Financial Year.

Where work is scheduled for a particular quarter I move the relevant bar into that quarter. However, where work *hasn't yet been scheduled into the year's plan* there's no place to put these bars. At present I place them in Q1, making it look like the work has completed. This obviously isn't satisfactory.

![roadmap issue 1.PNG](/t5/image/serverpage/image-id/284966i9C5510DA3840E58D/image-size/large?v=v2&px=999 "roadmap issue 1.PNG")

I'm reluctant to take this work off the roadmap; I need to show how much work there is in total and help reveal where we'll have pinch points.

I'd appreciate suggestions about how to show all this "yet-to-be scheduled" work.

For example, could an additional column be created and titled accordingly? Are there alternative views for the roadmap, e.g. "Doing Now", Doing Next", "Backlog"? which could have labels attached to give an indication of which quarter they're expected?

Many thanks in advance. :)


Answers:
author: Ste Wright
body: Hi [@Andy Buxton](/t5/user/viewprofilepage/user-id/4972910)

If there's no dates for a backlog item yet, what about simply having it in a Backlog list below the roadmap - so it's not added until its planned?

There's also other native Atlassian tools which might be better placed to visualise this - for example...

* Jira...
  * Create roadmap items in Jira
  * Use the Timeline and/or Advanced Roadmaps to visualise them
  * Filter off items with no dates
* [Jira Product Discovery](https://www.atlassian.com/software/jira/product-discovery) - probably the most suitable option based on your needs - as this can be visualised as Now/Next/Later

I'd try JPD if I were you!

Ste

comments: author: Andy Buxton
body: Hi Stephen,

Just a note to thank you for coming back to me with your suggestions.

Very much appreciated.

In fact across our programme I do indeed supplement the embedded road map with a table. In this table I show the work that's already broken down into tickets and those that haven't yet been addressed.

So, people can either engage with the graphic version of the road map, and/or go straight to the table of activities.

I think my reluctance to remove anything from the graphical road map is that anyone glancing at it in isolation may not appreciate the totality of work to be tackled; even if it hasn't yet been allocated a time slot in the year!

Thank you for recommending Jira Product Discovery. Certainly something for us to try out.

Best. Andy


Tags: cloud

confluence-cloud
Why I had to reapply license after upgrade?
Asked by Frank Refol:

I just applied version 8.3.3 on top of version 8.3.2. The update ran fine. However, when the server came up, it showed that the "Your subscription has expired." Reapplying the license fixes the issue.

Why does this happen and how can I prevent it next time without needing to reapply the license?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What method did you use to upgrade the server?

Also, "your subscription has expired" is not a message that Confluence will throw when a licence has expired. Could you give us the full, and exact text of the error message (if you're not running the admin interface with an English account, please give us the raw text so we can run it through a translator to see if it does come up with "subscription has expired")

comments: author: Frank Refol
body: The exact message is "Your subscription has expired. This site is now read-only. To keep using Confluence, renew online or contact us."

The upgrade process is to download the atlassian-confluence-8.3.3-x64.bin file. Use a response file to execute the bin file similar to the following:

atlassian-confluence-8.3.3-x64.bin -q -varfile response.varfile

After installation switch the symlink /opt/atlassian/confluence to point to the new 8.3.3 installation folder.

The Confluence service was stopped before the bin file was installed. This is on Ubuntu 20.04.6 LTS.


Tags: confluence-server

server
Why don't themes work for Confluence Embedded Pages?
Asked by David at David Simpson Apps:

I've been trying out Confluence Embedded Pages and even developing my own version.

I've noticed that they do not support dark mode.

#### Examples: {#toc-hId-266546108}

Microsoft Teams: {#toc-hId-2052994363}
--------------------------------------

![Screenshot 2023-10-06 at 14.59.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/284960i63D6E7B97E647E97/image-size/large?v=v2&px=999 "Screenshot 2023-10-06 at 14.59.42.png")

Jira Project Pages: {#toc-hId-245539900}
----------------------------------------

![Screenshot 2023-10-06 at 13.02.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/284961iA40FADAB1EE2263B/image-size/large?v=v2&px=999 "Screenshot 2023-10-06 at 13.02.07.png")

<br />

I notice that the "Powered by Confluence" footer **does work with themes**, but the actual embedded page seems to have been forgotten by the theme.

A simple way to test this is find a project page in Jira and toggle the theme.

**Why don't themes work for Embedded Pages?**

Cc: [@Lennon Liao](/t5/user/viewprofilepage/user-id/4173243) [@Lakhan Rochwani](/t5/user/viewprofilepage/user-id/5328806) [@Dugald Morrow](/t5/user/viewprofilepage/user-id/510410)

___

***Aside:** I'd also suggest 10px or so padding on the embedded pages just to stop the content from touching the edges of the iframe and the boundary of the parent product*


Answers:
author: Lakhan Rochwani
body: [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462) Thanks for bringing this to our attention we are working on the fix.

comments: author: David at David Simpson Apps
body: [@Lakhan Rochwani](/t5/user/viewprofilepage/user-id/5328806) Thank you ?


author: David at David Simpson Apps
body: This is now a public issue here:

<https://jira.atlassian.com/browse/CONFCLOUD-76761>

Votes please!

comments: author: Lakhan Rochwani
body: [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462) Thanks for tagging it here !


Tags: cloud

confluence-cloud
Confluence Template
Asked by Sampath:

Team

I am planning to restructuring internal knowledge base easy UI..Pls share any template format..easy to understand with drop down menus fields etc..

Thanks


Answers:
author: Brant Schroeder
body: [@Sampath](/t5/user/viewprofilepage/user-id/3886406) Can you provide a little more detail about what you are looking for?


Tags: confluence-server

server
jira attachment to confluence
Asked by Rodrigo diaz:

hi

Good afternoon, I would like to be able to show the attachments of a Jira card in confluence.

Thank you


Answers:
author: Brant Schroeder
body: [@Rodrigo diaz](/t5/user/viewprofilepage/user-id/5103173) this is not currently possible in the delivered product. You can vote for the enchantment here <https://jira.atlassian.com/browse/CONFCLOUD-36786>

comments: author: Brant Schroeder
body: [@Rodrigo diaz](/t5/user/viewprofilepage/user-id/5103173) Can you mark this as accepted to benefit other community members?


Tags: cloud

confluence-cloud
Why is Confluence blocked from Johannesburg, South Africa?
Asked by Graham Leggett:

When attempting to connect to confluence from Johannesburg, South Africa, the connection times out.

Has the country been blocked?

<https://confluence.certgate.com/>


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Graham Leggett](/t5/user/viewprofilepage/user-id/428304) ,

there are no active incidents on confluence <https://confluence.status.atlassian.com/>

Please ask to a confluence administrator to verify if there are some IP allowlist rules in place (<https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/>)

Hope this helps,

Fabio


author: Mayur Jadhav
body: Hi [@Graham Leggett](/t5/user/viewprofilepage/user-id/428304) ,

I hope you are doing well!!

By looking at the URL it is a Datacenter or Server version Confluence which completely managed by the your organisation and it may have some restriction enabled or site is not exposed on internet. They may have enabled firewall. I would suggest you to check with your IT team.

Regards,  
Mayur

comments: author: Graham Leggett
body: This confluence is not managed by our organisation.


author: Dan Breyen
body: Hi Graham, just thinking about a few troubleshooting questions. Have you tried a different computer, browser, or even someone else's account? Trying to eliminate some variables. Are you using a VPN? If so, are there any country settings that could impact this?

I just did a quick google search and it looks like there are Atlassian Confluence Developers in Johannesburg.

Could it possibly be something your company might be blocking?

Hope that helps.

comments: author: Graham Leggett
body: Without a VPN, the <https://confluence.certgate.com/> site is not accessible. Most specifically "Hmmm... can't reach this page. confluence.certgate.com took too long to respond."

With a VPN, with the region set to the UK, this site works.


author: Nic Brough -Adaptavist-
body: This means that the owners of this confluence have not made it accessible to the whole world - there are firewalls blocking your access, or region locks on the network the Confluence is running on. Using a VPN means you are tunnelling into a region that they have allowed in, or into the network where it is available.

You will need to talk to the network admins of the organisation that is running the Confluence - it's not a Confluence problem, it's the way their network is secured.


Tags: cloud

confluence-cloud
"Unable to find resource '/template/simple/textarea.vm' " after upgrade to 8.3.3
Asked by mren:

Dear community,

we ran into problems after upgrading a dockered Confluence Server from 8.3.2 to 8.3.3 due to CVE-2023-22515.

After the upgrade confluence shows the error

```
License Inconsistency: Confluence support and upgrades for your current license have expired
```

When accessing the page to enter the license key, a system error is shown with the cause

```
Unable to find resource '/template/simple/textarea.vm' 
```

In the docker logs we see the error

```
Catalina-utility-1 ERROR Unable to create Filter com.atlassian.confluence.impl.logging.filter.BurstFilter due to ClassNotFoundException:com.atlassian.confluence.impl.logging.filter.BurstFilter java.lang.ClassNotFoundException: com.atlassian.confluence.impl.logging.filter.BurstFilter
```

Any information or solution would be appreciated!


Answers:
author: Simon Thelen
body: Hi,

we managed to fix this issue by creating the "simple" theme in the confluence docker container which then allowed us to re-enter our current license and restart confluence.

We created the "simple" theme by copying the aui theme into the direcetory confluence expected the simple theme to exist in as follows:

```
docker exec -it confluence_app_1 /bin/bash

cd /opt/atlassian/confluence/confluence/template
cp -r aui simple
```

We could then reload the page to enter our license key, enter the key and restart confluence.

comments: author: mren
body: That's it, thanks :)


author: Tobias
body: [@Simon Thelen](/t5/user/viewprofilepage/user-id/5335964) simple but working, thank you!


author: Henrik Gerdtsson
body: Thank you.  
Saved my day.


Tags: confluence-server

server
pre-set value for radio-group
Asked by Fady Mousa:

Hi All,

[Form with default values set by Field def rules and by registration control - Vertuna WIKI - TEST](https://wiki.vertuna.com/display/TEST/Form+with+default+values+set+by+Field+def+rules+and+by+registration+control)

1- i have found this link and this exactly what am looking for, i have 2 radio groups and i want to pre-set the value for it on NO, i couldn't figure out how to set right configuration for set value rule

![1 r.png](/t5/image/serverpage/image-id/284907i6606EAC523492701/image-size/large?v=v2&px=999 "1 r.png")![2023-10-06 12_35_41-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png](/t5/image/serverpage/image-id/284908iEDAF582D8F604A29/image-size/large?v=v2&px=999 "2023-10-06 12_35_41-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png")![2023-10-06 12_36_16-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png](/t5/image/serverpage/image-id/284911i9D5E05631738EFC8/image-size/large?v=v2&px=999 "2023-10-06 12_36_16-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png")![2023-10-06 12_36_37-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png](/t5/image/serverpage/image-id/284909i6ED551DED7C0CDD9/image-size/large?v=v2&px=999 "2023-10-06 12_36_37-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png")

2- also i have this Status Field is there is a way that i can set it automatically on ( To Do ) for each new submitted entry

![2023-10-06 12_37_39-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png](/t5/image/serverpage/image-id/284912i200253A12539E5C7/image-size/large?v=v2&px=999 "2023-10-06 12_37_39-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png")![2023-10-06 12_37_57-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png](/t5/image/serverpage/image-id/284913i9ECB905CFDB2129B/image-size/large?v=v2&px=999 "2023-10-06 12_37_57-Create Deployment Request for Test Releases - Mousa, Fady (EXTERN_ Expleo GmbH) .png")

thanks in advance for your support :)


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Fady Mousa](/t5/user/viewprofilepage/user-id/5074539)

In ConfiForms Registrations Control macro, find the the "Set values as key=value pairs, separated by \& (as request parameters)" parameter

![Screenshot 2023-10-06 at 15.14.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/284933iB6F47EF2795A7545/image-size/large?v=v2&px=999 "Screenshot 2023-10-06 at 15.14.58.png")

and put there

```
prn10=no&fleet10=no&Status=default
```

Alex

comments: author: Fady Mousa
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) really appreciate it,,, thanks ConfiForms Hero .

can you just explain me this

```
Status=default
```

that ill understand it better


Tags: confiforms
What's the best way to mass add plugins?
Asked by Sebastian Salzburger:

I need to edit 2200 confluence pages and add their respective Adoit Analysis. Since doing them one by one causes Confluence to crash quite regularly, it takes around a minute to add a single Analysis (while already using the fewest possible clicks).   
Is there any way to maybe tell Confluence to add the Plugin to every page in a subfolder?   
The referred Analysis always consists of the page name and " - Deployment" at the end of it.  
I was thinking of maybe downloading all the necessary pages and editing them one by one, since that might skip the 30 second loading times when searching for the Adoit Analysis. However, I haven't found a way to download the pages and reupload them.  

ANY improvement ideas are welcome, even if they only shave off 5 seconds of the process.


Answers:
author: Rodrigo
body: Good day [@Sebastian Salzburger](/t5/user/viewprofilepage/user-id/5334525), and welcome to the Atlassian Community!

Unfortunately, there is no easy/automated way to perform this (to my knowledge). Which type of macro do you need? Is it a recurring one (aka the same one) or does it need to be unique to each page?

Here, possible alternatives that can save 5 seconds are working with the Storage Format (especially if the macro you need is basic) and adding the code to each page, as it opens faster.

* [Source Editor for Confluence](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview)

![2023-10-06_14-44-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/284940i30AC2036326D9A35/image-dimensions/309x191?v=v2 "2023-10-06_14-44-47.png")

Alternatively, you could use an asset management app to save some time. Basically, you create an Excerpt for Macro A, B, and C, and instead of creating multiple new macros, use an "include" version of these.

* [MultiExcerpt Asset Management for Confluence](https://marketplace.atlassian.com/apps/1230636/multiexcerpt-asset-management-for-confluence?hosting=cloud&tab=overview)

![2023-10-06_14-45-59.png](https://community.atlassian.com/t5/image/serverpage/image-id/284942i40943E1B0601CB3D/image-dimensions/299x136?v=v2 "2023-10-06_14-45-59.png")

Hope this helps, and good luck!  
Rodrigo

comments: author: Sebastian Salzburger
body: Hi Rodrigo and thanks for the propositions!  
I believe the Source Editor might be just the tool I was looking for. It might not be a "mass editing plugin"-tool, but it will definitely shave off enough time, to make it feel like I'm making progress.  
Thanks again! :)


author: Rodrigo
body: Hi Sebastian,

Glad to hear that it helps! It seems you have quite the task. Best of luck and let me know if you found another alternative to your interesting question.

All the best  
Rodrigo


Tags: cloud

confluence-cloud
Confluence backup and restoring data
Asked by Stefan Rodic:

Hey guys, so as a project in my company I have to find way how can I backup all data that we have and that has to be automatically done - which I have in my mind how that could look.   

I have problem with restoring data, what is my options ? I've read that on section "Import site" I'm allowed 200mb zip file but our data is way bigger like 60gb   

How did you sole this problem ?   

Thanks


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Stefan Rodic](/t5/user/viewprofilepage/user-id/5334518) Please have a look at <https://jira.atlassian.com/browse/CONFCLOUD-71165> you have 2 options based on the ticket:

* Reduce space size by curating and archiving older data into backups to meet compliance needs.  
  Break down larger spaces into smaller spaces that meet the \~200MB size limit for imports.

<!-- -->

* Use CCMA plugin (also helping as [a workaround from Confluence Cloud to Confluence](https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html), highlighted in the [Merge Multiple Confluence Cloud sites page](https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/)):  
  [https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1219672/confluence-cloud-migration-assistant?hosting=server&tab=overview)

However, there is a 3rd option and that is using apps:

* [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=backup](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=backup)


author: Vish Reddy _Revyz_
body: Hi [@Stefan Rodic](/t5/user/viewprofilepage/user-id/5334518) ,

You have two broad options:

1. DIY

2. Use a marketplace app

I am part of Revyz, we have a [Jira backup and restore solution](https://marketplace.atlassian.com/apps/1228694/revyz-data-manager-for-jira-backup-restore-analyze-optimize?hosting=cloud&tab=overview), it helps you with more than backup \& restore i.e.:

- Backup \& Restore

- Configuration Management

- Site Cleanup / Optimization

- Site Analytics

We are working on a similar app for Confluence. If you are interested I can enroll you as part of our beta program!

Thanks

Vish


Tags: cloud

confluence-cloud
How can i restore my old database?
Asked by Holger Klatt:

Our company bought the atlassian-confluence-7.18.1 software and hosted it for round about 1.5 years on a local server.

All of a sudden confluence would not work any more. Our Dev-Ops coworker found out that the mysql driver that was used would not work anymore and he needed to update the driver that has to be found in /confluence/WEB-INF/lib.

The problem is that he only found out by reinstalling the very same version of the confluence binaries. But now we have some serious problems.

Our coworker created a backup.sql dump file to restore the old data after installing confluence again.  
But confluence responds with an error saying that the database was used by another confluence and it wont allow to use this particular database.  

How can we restore our confluence data? The sql dumps are our only backup data available.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

My guess is that your coworker created the database dump while Confluence was running, so it contains a flag that says "This database is in use by a Confluence". So restoring the dump gives you a data set that thinks it is locked.

But there are other reasons it can happen, so I can't be sure that my guess is the actual problem.

Work your way through <https://confluence.atlassian.com/confkb/confluence-will-not-start-due-to-fatal-error-in-confluence-cluster-179439771.html> - this includes many possible ways to get and fix this problem, including my guess.


Tags: confluence-server

server
Some custom field values not showing in Jira issues macro
Asked by GC:

I have a weird issue with Jira Issues Macro for Confluence.

I have a table with multiple custom fields. There are fields, identical in configuration, both free text/single line but only one of them is showing results.

Any idea why with 2 identical fields, one would not be showing?

The column on the left is the one showing values.

![Screenshot 2023-10-06 at 10.50.47.png](/t5/image/serverpage/image-id/284901i736557F0C5181F34/image-size/large?v=v2&px=999 "Screenshot 2023-10-06 at 10.50.47.png")


Answers:
author: GC
body: **Update:**

I've found more than 1 field named 'client' in the list of available fields. The 'client' field I was selecting is not the one we are using, after selecting the correct one, the information appears.

I can't find this duplicate field in the custom fields section so I'm guessing it's some kind of system field for which we have no access.

Not sure how to find and remove this duplicate if at all possible but this is my theory.

comments: author: GC
body: ![Screenshot 2023-10-06 at 11.31.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/284906i7700277863DF296A/image-dimensions/543x384?v=v2 "Screenshot 2023-10-06 at 11.31.43.png")


Tags: cloud

confluence-cloud