youngmon/atlassian-qna huggingface dataset:
How to add "on this page" side bar?
Asked by benhayak:

Hey,

I noticed on confluence there are several articles that has a sidebar that helps quickly navigating the page: heres an [example](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html)

Notice the right hand sidebar.

do you guys have any idea how I can add that to all my pages?

![image.png](/t5/image/serverpage/image-id/101732i861387AD1B12F34F/image-dimensions/497x338?v=v2 "image.png")


Answers:
author: Ravya
body: Hi [@benhayak](/t5/user/viewprofilepage/user-id/3996920) ,

You can use [Table of content](https://confluence.atlassian.com/doc/table-of-contents-macro-182682099.html) macro on your confluence page. It will take the list of Headings on the page and will be displayed.  

![2020-07-07_11-08-31.png](https://community.atlassian.com/t5/image/serverpage/image-id/101934i53BBF658F2EE2430/image-size/large?v=v2&px=999 "2020-07-07_11-08-31.png")

Hope the information helps!

--Ravya


Tags: cloud

side-bar
Changing Overall Confluence Web Address
Asked by Andrew Smith:

How do I change the overall confluence web address? Currently, it is:

originalname.atlassian.net

And I need to change it to:

newname.atlassian.net

I need this to be updated across all pages. The documentation says I need to contact support, and this is the only method I have for doing so.

This relates to [this page](https://community.atlassian.com/t5/Confluence-questions/Change-Confluence-Base-URL/qaq-p/1331987), where the customer was able to change the web address on a free plan by posting.

<br />

Thank you for your help!


Answers:
author: Shannon S
body: Hello Andrew,

The form that [@Italo Qualisoni \[e-Core\]](/t5/user/viewprofilepage/user-id/538040) shared is [only for site admins and primary contacts](https://confluence.atlassian.com/support/eligibility-for-support-tickets-for-atlassian-cloud-979419943.html) of Standard and Premium offerings, but since you're a Confluence Cloud Free site admin, you were correct to raise your ticket here.

I've gone ahead and raised your request in our system, and we will begin the process of determining your site eligibility for URL change. ***Please check your email for updates on that.***
> We've recently released the first iteration of being able to rename your cloud site. To see if you qualify, start by [contacting support](https://support.atlassian.com/contact/). Our team will then review the eligibility criteria prior to triggering your rename. In preparation for a site rename, please **do not attempt to reserve your preferred name by signing up for a new site** . This creates extra complexity in the process and will prolong the time required before your site can successfully be renamed. Additionally, please note that the site rename process reserves the original cloud URL for historical reference and does not release it to be used again.
>
> [Learn more](https://jira.atlassian.com/browse/CLOUD-7184).

If it is later determined that our support team isn't able to help with your site rename, you can still follow the steps in the article [Changing the cloud instance URL address or migrating to a new cloud instance](https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html).

Thank you for your patience, and we'll be in touch shortly!

Shannon


author: Italo Qualisoni [e-Core]
body: You can raise a ticket to Atlassian support through this URL

<https://support.atlassian.com/contact/>


Tags: cloud
trash application
Asked by Anderson Hsu:

Hi

If I would like to clean trash automatically, would it be possible to pass the step to clean trash automatically? I mean when I click purge button, it will clean it automatically. Thanks a lot.

![purge.png](https://community.atlassian.com/t5/image/serverpage/image-id/101728i21F9F0F14425A295/image-size/large?v=v2&px=999 "purge.png")


Answers:
author: Italo Qualisoni [e-Core]
body: See <https://jira.atlassian.com/browse/CONFSERVER-18160>

You can find some apps in marketplace that prune trash pages, I think Scriptrunner for Confluence has a JOB that implement this solution eg: Automatically purge all trash on the first day of the month

<https://scriptrunner.adaptavist.com/latest/confluence/ScriptJobs.html#_browse_jobs_script_functionality>

comments: author: Anderson Hsu
body: Hi,

But my environment is confluence 4.2.3, it there other suggestion to run the command? Thanks a lot.


author: Italo Qualisoni [e-Core]
body: You won't have this app available at your version.

Confluence 4.2.3 was released on 2012, and in this case I recommend you to upgrade your instance.

Not only for the possibility of using this feature with Scriptrunner but to have all the new features, performances and security improvements delivery through out these years. And trust me, the upgrade is worthy.

Summary with the release notes, so you can check what have changed.

<https://confluence.atlassian.com/doc/confluence-release-summary-160006346.html>


Tags: confluence-server

server
Child Page Contributors not displaying in Team Space
Asked by Sid Nayak:

Hi Team,

We got one Team Space under which we have around 20+ Page and further Child Pages.

When adding Contributors Macros, it displays 5 out of 10 Team member name, although all 10 Team members have created and updated different Pages \& Child Pages under the same Space.

Is there a way possible to include all names of the person who have contributed to the Space including its Pages?


Answers:
author: repi
body: [@Sid Nayak](/t5/user/viewprofilepage/user-id/3996788)

Did you read these instructions and experimented with the various configuration options?

<https://confluence.atlassian.com/conf75/contributors-macro-1004946888.html>

comments: author: Sid Nayak
body: [@repi](/t5/user/viewprofilepage/user-id/302600)

yes, we followed the document.


author: Sid Nayak
body: [@repi](/t5/user/viewprofilepage/user-id/302600) yes, we got the data by adding "Include Page Hierarchy" as "Descendants. Thank you


Tags: confluence-server

contributor

server
Bulk import of HTML to Confluence
Asked by Santosh Kumar Devata:

Hello Community,

We are looking to import thousands of HTML files to confluence and I do not see any flexible way to do it. There's a home grown wiki site where we have so much data recorded by our users, we would like to bring all of that to our existing Confluence.

Do anyone of you have any suggestion or solution for this?

Appreciate your help.

-Thanks-


Answers:
author: Carla Ann Rowland
body: Hi,

There are several ways to import information into confluence. There is a third party app as well as the HTML macro. Here is the link I found to all the options. I am not sure if you have see it.

This is a server link:

<https://confluence.atlassian.com/doc/import-content-into-confluence-191141.html#ImportContentIntoConfluence-Importwebcontent>

comments: author: Santosh Kumar Devata
body: Hi [@Carla Ann Rowland](/t5/user/viewprofilepage/user-id/603879) ,

Thanks for your reply.  
Yes, i read it. The HTML include macro let's us to include the HTML code on the site, and also let other external web page content be published on the Confluence.

But, I'm looking for a method to let the static HTML pages I have on my disk to be available on my confluence.

My use-case is some what explained in below feature request which Atlassian already has, but just wanted to post it here, so if any user of this community might have a different idea of approaching this.

[https://jira.atlassian.com/browse/CONFSERVER-1072?error=login_required\&error_description=Login+required\&state=b0a5b4a8-a00b-458c-8415-45f8a8bcf073](https://jira.atlassian.com/browse/CONFSERVER-1072?error=login_required&error_description=Login+required&state=b0a5b4a8-a00b-458c-8415-45f8a8bcf073)

-Thanks-


Tags: confluence-server

html

import

server
How to export the embedded word doc with comments
Asked by Ru Desai:

Hi,

I am referring to this article:

<https://support.atlassian.com/confluence-cloud/docs/share-and-comment-on-files/>

After commenting and resolving comments in the embedded Word document, how do you export the document that contains all the comments?? Please help.

Regards,

Rupali Desai


Answers:
author: repi
body: [@Ru Desai](/t5/user/viewprofilepage/user-id/3996482)

The comment function is linked to the confluence. An export of a commented file does not take the comments with you.


Tags: confluence-server

server
Special charaters not showing in PDF
Asked by Rok Vre?ar ?vajger:

Hi there.

In my language, we're using special characters such as ? ? and ?

Now while ? and ? are showing just fine, while ? is not showing in the PDF file of the article.

I tried to change the font family and still nothing. Is there a way to maybe solve this issue? The way the PDF looks at the end is much better then what I get from Word or Google Docs.


Answers:
author: Kurt Klinner
body: [@Rok Vre?ar ?vajger](/t5/user/viewprofilepage/user-id/3996441)

Hi Rok

welcome to the Atlassian community.

Which language is configured for the PDF export right now?

Just to double check you are running on Confluence cloud - right?

Cheers

Kurt

comments: author: Rok Vre?ar ?vajger
body: Hi Kurt.

Thank you for your reply :)

The PDF language was set to English, as my language is not supported yet or I need to install it. But after you mentioned that, I looked around on how to change the language and also noticed I can change the font, which at the end, solved the issue and the special character works :)

And yes, I'm on Confluence cloud


author: Shannon S
body: Hi Rok,

Thank you for confirming you were able to solve your issue. I just wanted to add a link to the article you likely used, in case it helps other users in the future. :)

* [Create a PDF in another language](https://support.atlassian.com/confluence-cloud/docs/create-a-pdf-in-another-language/)

Thanks again for updating us, and do let me know if you have any further questions.

Shannon


Tags: cloud

pdf
License management
Asked by Daniel:

I'm currently still figuring out how to maintain high availability for my services including Confluence server. I've had to destroy a few trial-licensed Confluence container while I figure out firewall and database configurations.

I was wondering I'll have to buy a license every time I need to destroy a machine with a license?


Answers:
author: Nic Brough -Adaptavist-
body: For high availability, get Confluence Data Centre.

For a disaster recovery situation, the best you can do is have a ready-to-run backup server pointed at a replicated database and with a synchronised or shared attachments directory.

When something fails, you shut down the primary server, start the backup and re-point your DNS to the other one.

The backup system can be created and left with a developer licence.

comments: author: Shannon S
body: Hi Daniel,

To add to what [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) let you know about high-availability, there's no reason to buy or generate a new license each time you destroy a Confluence instance.

As long as there's only one installation of Confluence running with your license, you can keep using it until it expires. You can go to [my.atlassian.com](https://my.atlassian.com/product) if you need to recover your license key.

I hope that's clear, but let me know if you're running into a particular error when you attempt to re-use a license from a previous installation.

Take care,

Shannon
How to change 'No Format' macro to 'Code Block' macro in all confluence pages automatically?
Asked by Aishwarya Singh:

Hi,

I want to update the content of 'No Format' macro used in all confluence pages to 'Code Block' macro. Can anyone suggest if there's an automatic way for it?

The quantity of pages is quite high, hence I want to avoid manual updates.


Answers:
author: Italo Qualisoni [e-Core]
body: I've done this KB that shows how to update a macro reference to a new JIRA, probably you would need to do the same, do a find/replace with the tags that matches the no format with the code blocks.

<https://confluence.atlassian.com/confkb/how-to-bulk-update-jira-issue-macro-to-point-to-a-different-jira-instance-596771463.html>

I've never done this before but theoretically it should work, since this is a database change you should:

**Always have a database backup**

**Always test it first in a Staging environment with similar settings with the production;**
Why is Widget Connector timing out while getting placeholder?
Asked by Gil Valentin:

Hello Altassian Community,

Can anyone please provide some insight about why I am getting the following error message everytime I try to embed a video onto my page using the Widget Connector macro: Timeout while getting placeholder. Please try again shortly. ?

The videos I am attempting are:

[https://www.youtube.com/watch?v=b-ln7TA8x7M\&feature=youtu.be](https://www.youtube.com/watch?v=b-ln7TA8x7M&feature=youtu.be)

[https://www.youtube.com/watch?v=6tKSAWxCN9k\&feature=youtu.be](https://www.youtube.com/watch?v=6tKSAWxCN9k&feature=youtu.be)

[https://www.youtube.com/watch?v=2nVl-5OBucE\&feature=youtu.be](https://www.youtube.com/watch?v=2nVl-5OBucE&feature=youtu.be)

Configuration is 400 x 350 px.

Not sure if there is an issue on video, confluence, or my end at this point. I tried for two days now.

Please help!

@\[deleted\]

[@Andrew Legrand](/t5/user/viewprofilepage/user-id/988267)


Answers:
author: Shannon S
body: Hello Gil,

Thank you for raising this with us. Are you using Confluence Server or Cloud? If you're using Server, it sounds like you've run into this issue:

* [Widget Connector problem on Confluence 6.4.2 and Confluence 6.13.4](https://community.atlassian.com/t5/Confluence-questions/Widget-Connector-problem-on-Confluence-6-4-2-and-Confluence-6-13/qaq-p/1079041)

In many of the cases I've seen in support regarding this, increasing the timeout resolved the issue. In other cases, the issue was due to a firewall or proxy not allowing the Confluence server to communicate with YouTube.

I hope that helps!

Take care,

Shannon

comments: author: Gil Valentin
body: Thanks Shannon! Resolved.


author: Shannon S
body: Hi Gil,

That's great to hear! Thanks for confirming.

Take care, and have a pleasant day!

Shannon
Controlled group licensing for Connected Apps
Asked by Surra Y:

We have a need to use connected apps in our Confliuence, but do not want to pay for all users using the app.

In general, there are many apps that only a subset of Confluence users need to use in their own spaces.

Is there a way to a) restrict usage to a specific user group/roles b) pay only for the users in that specific group or role?

It makes no sense to pay for 100 users, when there is only 10 users who need to use the app.


Answers:
author: Nic Brough -Adaptavist-
body: I would not bother - the licence policy was changed to this years ago and is very unlikely to change. I see requests like this arrive quite regularly, and they're all resolved "won't do, that's the current way apps work"


author: Surra Y
body: That seems to be the case . .maybe I need to open a feature request?


author: Nic Brough -Adaptavist-
body: Apps are licenced at the tier that matches your Confluence tier. I'm afraid you'll have to pay for the 100, even if the app supports limiting users.


Tags: cloud

confluence-cloud
draw.io macro is not available after installing plugin
Asked by Adrian Gillette:

After installing the draw.io plugin on Confluence Cloud, the macro is still not available. What else do I need to do to get it working?


Answers:
author: David Benson _draw_io_
body: I think you've filed a support ticket with us, correct?

comments: author: Solvitude Pty Ltd
body: Hi David, We are also facing the same issue. Not able to see the draw.io macro after installing the plugin.

<https://confluence.draw.io/> link is opening fine.


author: David Benson _draw_io_
body: You started typing /draw in page edit mode and nothing appeared?


author: Amit S Jain
body: Yes David


author: David Benson _draw_io_
body: There was an issue in Confluence Cloud where plugins took some time to appear, I wonder if that is back, <https://jira.atlassian.com/browse/CONFCLOUD-58280>

You could try uninstalling and re-installing. If that still doesn't work please contact Atlassian support.

Note that no draw.io functionality is executed during installation, control over the installation is entirely at Atlassian's side.


Tags: cloud
Powerpoint Preview
Asked by Karen Wyland:

Powerpoint presentations display on our site for others. For mine, it only renders as blank image. My workaround was to create my own 'thumbnail' as an image I uploaded and then linked the image to the file that is uploaded. However, I want the users to be able to preview.   
It is a protected pptx where everyone can 'READ'. Don't know if that makes a difference.  

I looked at the way others created their pptx links and looks like they simply created the link and used a thumbnail. Everything works as expected.

So - could it be my pptx is protected? On other sites like Teams, it works fine.


Answers:
author: Vero Rivas
body: Hi [@Karen Wyland](/t5/user/viewprofilepage/user-id/3995867)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/office-powerpoint-macro-375849178.html>

<https://community.atlassian.com/t5/Confluence-questions/Power-Point-pptx-Preview-Thumbnails-Letters-are-scrambled-Wrong/qaq-p/1265637>

Cheers


Tags: confluence-server

server
Undo a denied access request
Asked by Tair Bilyalov:

I have denied an access request by mistake . Now I cannot find a way to undo it and give the user access. Is there a way to do it?


Answers:
author: Tair Bilyalov
body: It is possible to directly invite that person using **Invite users** button in the user management. To do that you need to know the email of the user you are trying to invite.

I guess if you denied a request by mistake and did not remember the email address, then there is no way to undo it. Perhaps this could be a feature request?


author: Diego
body: Hello [@Tair Bilyalov](/t5/user/viewprofilepage/user-id/864082) !

As I understand, an accident happened and an Access Request was denied. Currently, there is no method to undo a denied request.

Here is what we can do:
> * *Tell the user to create a new Access Request*
> * *Manually go into the page restrictions and add the user who sent the request previously*

You can check more details about Restrictions here:
> * ++***[\[Confluence Cloud\] Add or remove page restrictions](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/)***++

Let me hear from you!

comments: author: Tair Bilyalov
body: Thank you [@Diego](/t5/user/viewprofilepage/user-id/1188952) ,

unfortunately both you suggestions are invalid.

\* It is not possible for a denied user to create another Access Request - it specifically says so in the user management console.

\* It is not possible to add page permissions to a user by email - the user needs to be already registered and have access to the confluence product

See my answer below for the best possible work-around, even tho it does not solve my problem, because I do not remember the email of the user whose request I have denied


Tags: cloud
How to add links to pidgin / slack
Asked by Simona Stanciu:

I have a confluence page in <https://confluence.oraclecorp.com>

I need to create a link to our internal pidgin user and also slack user.

The link will directly open discussion with a person in pidgin. Another one to open discussion in slack.

Thanks


Answers:
author: Daniel Eads
body: Hi Simona, welcome to the Community!

Slack allows you to create custom URLs that launch the Slack client (if the person clicking the link has the Slack client installed) with a chat selected, or switch an already-open client to a particular channel or direct message.

For a direct message to a specific user, the format is:

```
slack://user?team={TEAM_ID}&id={USER_ID}
```

You can get the **Team ID** the fastest by opening Slack in a web browser, and looking in the URL bar. the Team ID is the portion of the URL after the "client/" part that starts with a T. Example (not a real team): TJ2AT0145

The **User ID** starts with a U and can be found by going to a user's profile in Slack, clicking the "More" button under their name/job title, and selecting the "Copy member ID" option.

Once you've got a valid slack:// URL, you can use the Link format option to paste the link on text or an image in Confluence.

Unfortunately it looks like setting this up for Pidgin might be a bit more involved:

1. There's no guarantee that a browser/OS will know what to do with an XMPP link, so [some additional setup may be required client-side](https://wiki.xmpp.org/web/XMPP_URIs)
2. Once XMPP links are working, you can trigger a message with the URL format  

   ```
   xmpp:user@example.com?message
   ```

   <br />

   but the [Pidgin mailing list notes](https://lists.pidgin.im/pipermail/support/2012-August/025672.html) that Pidgin must already be open to process that type of link

Cheers,  
Daniel

Note that for Cloud users, there's currently an open issue around custom protocols such as "slack://" not being recognized by the new Cloud editor: [CONFCLOUD-65866](https://jira.atlassian.com/browse/CONFCLOUD-65866)


Tags: confluence-server

server
Search doesn't find the results
Asked by Dominic Lagger:

Hi all

We have the new confluence version 7.4.1. There is a new search and we found a problem.

We have a page, called: "LANDI L?sung Rapportierungsrichtlinien"

When I search with "Rapportierungsri" --\> No results  
When I search with "Rapportierungsri\*" --\> correct results  
When I search with "Rapportierungsrichtlinien" --\> correct results

![image.png](/t5/image/serverpage/image-id/101606iC9AF3A1243E5F858/image-dimensions/541x170?v=v2 "image.png")![image.png](/t5/image/serverpage/image-id/101607i9917B4603C71C78C/image-dimensions/611x185?v=v2 "image.png")

In the earlier version I thought it found the results without a wildcard.

Isn't it a fulltext search?

Thanks, Dominic


Answers:
author: Diego
body: Hello [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) !

As I understand, partial word only works if you use wildcards.

This behavior has been listed here as a Suggestion:
> * [++***\[Confluence Server\] Confluence 6.14+ should allow partial matches in search***++](https://jira.atlassian.com/browse/CONFSERVER-58279)

Currently, if we want to have results based on partial words the usage of wildcards is needed.

The best course of action would be to vote and watch the report linked here. Voting for it helps to increase the visibility and watching it will keep you up to date with everything posted there.

Let us hear from you!

comments: author: Dominic Lagger
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952)

Thanks for your response.

I've votet for this suggestion.

I'm not clear why this is not a bug, because it worked before 6.14 ... So something that worked before and doesn't now, that is clearly a bug.

Regards, Dominic


Tags: confluence-server

server