youngmon/atlassian-qna huggingface dataset:
Unable to click on "search" button in Confluence
Asked by Ruth Cochran:

Hi there. I tried to search for something in a confluence sheet, but the search function isn't clickable. I can't seem to find an answer on this anywhere, so maybe it's not a common issue, but I can't search for anything within a confluence space or page.


Answers:
author: Netset
body: Hi

I have the same problem. clicking search button do nothing on Confluence 7.19.1, 7.19.2 and 7.20.1. on different machines, on different browsers Chrome, Firefox and safari

comments: author: Netset
body: I downgraded to 7.18.2. this version works


author: Netset
body: It was Refine for Confluence Add-on which needed to be configured and updated.


author: Brant Schroeder
body: [@Ruth Cochran](/t5/user/viewprofilepage/user-id/4373103) Welcome to the Atlassian Community.

I am assuming you are referencing the search at the top of the confluence page in the header. I would suggest that if it is not working do the following:

* Clear your browser's cache and try again to see if this resolves the issue.
* Try using a different browser to see if you get a different result.

Please report back what you find out.

comments: author: Ruth Cochran
body: Hi Brant! Your assumption is correct. I cleared my cache and tried again, it didn't work.

I downloaded Firefox and tried Safari and that didn't work either. As you can see, the magnifying glass doesn't even align with the rest of the items in the header. Not sure what else to do. Thanks for your help.![Screen Shot 2021-05-03 at 8.20.22 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/141714iE6D8F58BABB15414/image-size/large?v=v2&px=999 "Screen Shot 2021-05-03 at 8.20.22 AM.png")


author: Brant Schroeder
body: [@Ruth Cochran](/t5/user/viewprofilepage/user-id/4373103) - Are you on a work computer that has anti-virus or something that could be preventing it from functioning?


author: Ruth Cochran
body: Ah...I am on a work computer. That could be it.


author: Brant Schroeder
body: Do you have another computer that you can try?


author: Ruth Cochran
body: I tried on my personal computer, not connected to anything work related, and it still didn't work.


author: Brant Schroeder
body: Are others having the same issue as well?


author: Ruth Cochran
body: One other person on my team that I know of, yes.


author: Brant Schroeder
body: [@Ruth Cochran](/t5/user/viewprofilepage/user-id/4373103) Can you confirm that you are on Cloud?


author: OpsGenie Admin
body: Facing same issue on confluence 7.6.2 Server version.... Permission are ok.. Even provided confluence admin permission but still same issue.


author: Brant Schroeder
body: I am assuming this is occurring for everyone in every browser. Do you have any custom code on your server instance?


author: OpsGenie Admin
body: It's happening for a few users. Not for all users. don't have custom code on server.


author: Brant Schroeder
body: Are all the users using the same browser? Are all the users having issues on an Apple computer?


author: Dmitriy Lazarev
body: Same issue, Chrome on Mac


Tags: cloud

confluence-cloud
Is there a tutorial on how to build data entry forms
Asked by Jose Hernandez:

Need to create a data entry form for input that should be stored for distribution to others.


Answers:
author: Brant Schroeder
body: [@Jose Hernandez](/t5/user/viewprofilepage/user-id/4367024)

You could make a Confluence Template that users could then use to submit information but this will be very limited in what it can do. I would suggest looking into the app [Confiforms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview). You can create forms to collect data and then display it via table, card, or list view.

They have great documentation here [https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD](https://wiki.vertuna.com/display/FORMS/ConfiForms+CLOUD?) that can help you get up and running quickly.


Tags: cloud

confiforms

confluence-cloud
Grant administrative rights to space with recovery_admin
Asked by FLoureiro:

Hello everyone,

I have a VM to test JIRA, Bitbucket and Confluence webservices, in terms of backups and restores, and usually I use recovery_admin to access those.

But after trying to access private spaces, to check if everything was working as expected, even given that account admin privileges, I continue to be unable to access those.

I went in Settings \> General configuration \> Space Permissions \> Manage Permissions (for the space) and in Indivisual Users, I selected "Edit Permissions" and add the recovery_admin user to have all the permissions, but still no changes. If I try to access that space, I hit in the request access:

![locker.jpg](/t5/image/serverpage/image-id/141399iDDC64C8279502AFD/image-size/large?v=v2&px=999 "locker.jpg")

Anyone knows how can I setup this up?


Answers:
author: Thiago Masutti
body: Hi [@apollopt](/t5/user/viewprofilepage/user-id/287991)

The [recovery_admin account](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html) is there to help you getting a temporary *door* to Confluence to restore administrative access with your regular account -- or by creating a new administrator account.

Regarding access to restricted pages, only users of the confluence-administrators group have access to [restricted pages](https://confluence.atlassian.com/doc/page-restrictions-139414.html) and the temporary recovery_admin account cannot be added to that group.

While you may still get access to Spaces that the account doesn't have direct permissions, you won't be able to access restricted pages.

The best approach is to use a different admin account to perform that validation, one that is part of the [confluence-administrators group](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html).

I hope that helps.

Kind regards,  
Thiago Masutti

comments: author: FLoureiro
body: Thank you for the response, since I've setup a static IP in Jira directory who his the user directory that I'am using for both bitbucket, jira and confluence, running in the same machine/NIC, I will use the 127.0.0.1 for all user lookups, to avoid that account.


Tags: confluence-server

recovery

server
file export question
Asked by Dmitriy:

Is it possible to configure the export of files so that the document after export contains the versioning of the page, the information by whom was created, last changed?  
Now, if you export a page to Word or PDF, only the status is displayed - approved or not.

Confluence7.4.6


Answers:
author: Vero Rivas
body: Hi [@Dmitriy](/t5/user/viewprofilepage/user-id/4374437)

Look at this posts, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>

Cheers


Tags: confluence-server

server
Create an area for internal, non-Jira team members
Asked by matthew.hulland:

Hi, I have tried searching for an answer to this but am getting a little confused, so thought I'd post.

I would like to create an internal knowledge base for our company. It should not be accessible to the public, but I need our internal team to access it. Many of these people will not have a paid Jira or Confluence subscription, as it is not necessary for their daily jobs.

Is this possible, to have a sign in process to access but not rely on having a paid Jira/Confluence seat?

Many thanks, Matt


Answers:
author: Brant Schroeder
body: [@matthew.hulland](/t5/user/viewprofilepage/user-id/4374734) Welcome to the Atlassian Community.

If you would like to have an area for your internal team to access and require authentication to do so they will need a Confluence license.

comments: author: matthew.hulland
body: Thanks


author: Roberto Miasack
body: Hello how are you? [@matthew.hulland](/t5/user/viewprofilepage/user-id/4374734)

To have access to an area at the confluence, you can also configure for licensed JSM people to have access.

Another way is to leave the public space, but only pass this link from the instance to people on your team. This is not recommended, but it can help you.

And there are also third-party plugins that help in sharing pages for unlicensed people, which can serve you too!

Hope this helps.

comments: author: matthew.hulland
body: Thanks for the answer. It's a shame, but I guess I understand the goal is to have as many people signed up as possible.


Tags: cloud

confluence-cloud
Is it possible for a user to follow an entire page branch?
Asked by Dmitriy:

Is it possible for a user to follow an entire page branch?  
Ie, can I, for example, keep track of the entire branch and all the changes in the nested pages, instead of going into each page inside and ticking the box that I want to follow the page? For example, by putting supervision on the parent, it turned on for the children?


Answers:
author: Dharma Ramos
body: I am assuming you mean you want to watch a page and all its children. Currently that is not possible. You can either watch an entire space or individual pages.

<https://confluence.atlassian.com/conf74/watch-pages-spaces-and-blogs-1003129038.html>

There is a feature request for this that you can vote on.

[https://jira.atlassian.com/browse/CONFSERVER-2853?error=login_required\&error_description=Login+required\&state=f20e1f52-c425-4298-9125-21a2eca4ff70](https://jira.atlassian.com/browse/CONFSERVER-2853?error=login_required&error_description=Login+required&state=f20e1f52-c425-4298-9125-21a2eca4ff70)


Tags: confluence-server

server
Is it possible to insert a link to a file on a local network?
Asked by Dmitriy:

Is it possible at the moment in Confluence to insert a link to a file on the local network?  
Confluence 7.4.6

That is, to the conditional \\\\ local.disc \\ folder \\ file.name


Answers:
author: Thiago Masutti
body: Hi [@Dmitriy](/t5/user/viewprofilepage/user-id/4374437)   
I hope you are well.

This was requested as a feature for Confluence, reported in [CONFSERVER-32134](https://jira.atlassian.com/browse/CONFSERVER-32134) , but it was closed as *won't fix*.

[This community post](https://community.atlassian.com/t5/Confluence-questions/Confluence-How-to-place-a-link-to-a-file-on-a-server-share-in-a/qaq-p/258790) has some workarounds and discussion about that topic, in case you want to dig for more information on it.

Wishing you a great weekend.

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Creating JIRA issues from custom text in Confluence page using REST
Asked by Zee A:

I know there is a JIRA component in Confluence that allows you to create issues in JIRA based on dara you have in a table. But that is limited.

What I want to achieve is, let's say I have a list of task \[Action points\] with name of person assigned to it from a meeting.

e.g.  

**Sprint Meeting Aug 2021**

1- Merge all branches. [@jane doe](/t5/user/viewprofilepage/user-id/806746)

2- Roll back previous deploy @ Ali

3- Setup a new review meeting @ David A

I am hoping to setup a button against each task (or one for all)

That would actually trigger the post call to Jira issue creation endpoint where I have already defined the primary details like project, issue type etc. However, the summary of issue, the assigned to and probably the label is dynamically picked from the data in Table.

Or even if this data in table can be passed as json payload to the post call  

Unsure if U was able to explain the problem properly. Please advice.

Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Zee A](/t5/user/viewprofilepage/user-id/4374395) You can create any line into a Jira issue using the same function that you use for a table. The issue is that you would have to create them one at a time. It is not really set up to do what you are asking for. There are some apps that might [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=jira%20issue](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=jira%20issue)


Tags: confluence-server

jira

rest-api

server
Problem with bamboo login
Asked by Sameer Bhandwalkar:

Hi!

This is really urgent!

I am trying to login to our bamboo portal but my login is not working somehow. I could login to atlassian but not on bamboo portal. I clicked requested forget password link also but still not working! Can you please help!

//Sameer


Answers:
author: Charlie Misonne
body: Hi Sameer,

Welcome to the Atlassian Community!

You have to know that Bamboo is not an Atlassian Cloud tool. It is always managed on self-managed infrastructure.

When you say: "I could login to atlassian" I assume you mean some Atlassian Cloud instance?

Both environments are not connected.

In order to recover your Bamboo credentials you should contact your company's Bamboo administrator. Or contact their helpdesk if they have one.


Tags: bamboo

cloud

confluence-cloud
Keyboard shortcut to navigate Calendar opened with //
Asked by Martin Renaud:

Hi,

I'm filling a Table in confluence and one column is for a date. I use the // shortcut to open the calendar and the current day is selected by default.

I'm looking for the keyboard shortcut to navigate the calendar so I can easily select another date (the previous day in my particular case), and avoid using my mouse.

Thanks,

-Martin


Answers:
author: Fabienne Gerhard
body: Hi [@Martin Renaud](/t5/user/viewprofilepage/user-id/4374371)

welcome to this wonderful community!

You can navigate through the calendar using the up and down arrow keys! (Mac)

comments: author: Martin Renaud
body: Hi,

I'm on a Mac and for me, the arrow keys are closing the calendar (with the selected default date of today). I tried Cmd+arrow, Option+arrow and it does the same. Am I the only one experiencing that?


author: Fabienne Gerhard
body: Hi [@Martin Renaud](/t5/user/viewprofilepage/user-id/4374371)

hmm strange - left and right does nothing, up and down works fine (it's Macbook) maybe it's something with the settings?


author: Martin Renaud
body: ok, which settings could be involved in this? It is a pretty standard MBP and both external keyboard and laptop keabord arrows just close the calendar.

Just to recap what I do:

1. Navigate to a cell where I what t date in it.
2. Tap // to open calendar - Opens a pop-up with 3 choices
3. Tab Enter to select Calendar (default selection at the top, there are Filter result + help also available)
4. Then the calendar show up with today selected
5. This is where I want shortcut to select another date - arrows don't work


author: Fabienne Gerhard
body: I will check this out on macbook and with external keyboard


author: Martin Renaud
body: Were you able to reproduce this situation? Or maybe it's just me!?


Tags: cloud

confluence-cloud
Do older versions of Confluence, like 6.13 & 6.15 support latest versions of Companion, like 1.2.5?
Asked by Srikanth Pinninti:

Can the Companion desktop clients be upgraded to latest versions like 1.2.5, even if the corresponding confluence runs an old version? Is that supported? Also, is there a support matrix for Confluence vs Companion clients?


Answers:
author: Thiago Masutti
body: Hi [@Srikanth Pinninti](/t5/user/viewprofilepage/user-id/3659976)

While more recent versions of the [Companion App](https://confluence.atlassian.com/display/DOC/Administering+the+Atlassian+Companion+App) should work with older versions of Confluence, there are features that would only be available if you upgrade your Confluence version.

Take a look at [CONFSERVER-56544](https://jira.atlassian.com/browse/CONFSERVER-56544) for an example.

You may follow the [Companion App release notes](https://confluence.atlassian.com/display/DOC/Atlassian+Companion+app+release+notes) for more information on it.

Kind regards,  
Thiago Masutti


Tags: companion-app

confluence-server

server
When is Confluence 7.13 coming?
Asked by Srikanth Pinninti:

Is Confluence 7.13 the next LTS release? Is there an expected date of release?


Answers:
author: Thiago Masutti
body: Hi [@Srikanth Pinninti](/t5/user/viewprofilepage/user-id/3659976)

I hope you are well.

Confluence 7.13 is targeted as the next [Long Term Support release](https://confluence.atlassian.com/enterprise/long-term-support-releases-948227420.html), as highlighted in [this community post](https://community.atlassian.com/t5/Confluence-articles/Announcing-Confluence-7-13-as-the-next-LTS-release/ba-p/1622751).

While there's no fixed date on this release (it is expected to be shipped til June), you may want to check the milestone versions in [Preparing for Confluence 7.13](https://confluence.atlassian.com/doc/preparing-for-confluence-7-13-1044114061.html) so you can plan ahead for the new features that will be introduced on that release.

You can watch the [Confluence release notes](https://confluence.atlassian.com/doc/confluence-release-notes-327.html) page to receive an email when new releases are available.

You may also follow [the community post](https://community.atlassian.com/t5/Confluence-articles/Announcing-Confluence-7-13-as-the-next-LTS-release/ba-p/1622751) to see the latest information about the 7.13 LTS release.

I hope that helped.

Kind regards,  
Thiago Masutti

comments: author: Robert Horan
body: Hi [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) - the initial ETA was April-June. Is a May release being ruled out?


author: Thiago Masutti
body: Hi [@Robert Horan](/t5/user/viewprofilepage/user-id/2922891)

I really don't know if that's going to be shipped on May.

The best option is to ask on the [original community post](https://community.atlassian.com/t5/Confluence-articles/Announcing-Confluence-7-13-as-the-next-LTS-release).

Kind regards,  
Thiago Masutti


author: Robert Horan
body: Hi [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) - thanks

Your link is not working, so I have added this URL: <https://community.atlassian.com/t5/Confluence-articles/Announcing-Confluence-7-13-as-the-next-LTS-release/ba-p/1622751>

I did ask questions there, but that post has not been updated for some time - the last update was on April 11th. This post was more recent, so I asked a question here.


author: MadelineBarr
body: Confluence 7.13 LTS was released yesterday. <https://confluence.atlassian.com/doc/confluence-7-13-release-notes-1044114085.html>


author: Kurt Timmerer
body: What is the current status for Confluence 7.13 LTS? when is the release date?

comments: author: Jonny Carter
body: They just put out a release candidate, so, probably soon.

<https://confluence.atlassian.com/doc/preparing-for-confluence-7-13-1044114061.html>


Tags: confluence-server

server
Stop Jira links from rendering. I just want a hyperlink
Asked by Jim Strange:

Hi,

I'm putting together a how-to in my project space. It contains a link to a Jira filter. I want this to render as a hyperlink which, when followed, opens Jira with the filter in effect.

Instead, Confluence renders the whole Jira page within Confluence. Which means there's no link to follow to get to the point where I can export the filtered records.

How do I get Confluence to simply display the link as a link?


Answers:
author: Jim Strange
body: Ok, sussed it. As soon as you copy the link, Confluence will "helpfully" convert it to an image.

If I immediately "Undo" then the rendering will undo and the clickable URL will be shown instead


Tags: confluence-server

link

server
List view - without scrolling
Asked by ranala:

Problem: you have to scroll a long time, if you have for example a list with 250 cards.  

Is there any possibility to configure Trello, that the list is visible without any vertical scrolling ?


Answers:
author: Danyal Iqbal
body: I would also expect performance problems with 250 cards. Although trello claims decent performance for \~1000 cards, in my experience 500 is a usability limit. AFAIK there is no way to configure this behaviour. However, you can hack away with javascript to wrap the list to your liking. Hint: chrome allows userscripts from local machine, so you could probably do it in a default manner with chrome- something like

    sheet.insertrule...
    '#board {',    'flex-wrap: wrap;',    'flex-direction: column;','} 

saved as a userscript shoud do the job.


author: Christian
body: You could also use a browser plugin to get a better overview of your cards.

Trello Folds is the most capable add-on for Chrome that I know of:

<https://nordmagnus.github.io/Trello-Folds/>


author: ranala
body: Thanks for this interesting information,  
Danyal  
:-)  

<br />
Ticking off checklists - currently not available
Asked by Charlie Rosewarne:

Hello,

I'm using Trello with my team and we're all pretty new to it. I've added checklists to project cards, but at the moment we can't seem to check them as complete. Is there a setting somewhere to enable this? I've had a good look around and can't find it; it's possible I'm being a dense noob, so any assistance would be much appreciated!

Ta!


Answers:
author: Matthew N
body: hey Charlie

<br />

There's not a setting to change, once a checklist item is added- you should be able to check them off. Please try clearing your browser cache, close and relaunch the browser and try again.

comments: author: Charlie Rosewarne
body: Thanks Matthew. I've just tried this - no joy I'm afraid. :(


author: Torben_trello
body: Would you mind reaching out to trello.com/contact with the link to the board and a screenshot of what it looks like on your end?


Tags: checklist
I can't drag cards
Asked by QA Intern:

sir,

we have 4 members in the team only admin get drag and drop the card how all the members get the authority or they can drag and drop the card


Answers:
author: Vishal Srivastava
body: Hi [@QA Intern](/t5/user/viewprofilepage/user-id/2163237),

Please check other users have permission to Transition issues.

For more information refer - [https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html](https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html "Managing project permissions")

Regards,

Vishal


author: Nic Brough -Adaptavist-
body: As an admin, grant the other users the rights to see and update the board.
Importing into trello from XLS
Asked by Anthony Huston:

Hihi,

Is theer a way to import my main contacts into trello from MS xls?

Thanks


Answers:
author: Iain Dooley
body: You can easily copy a column from your spreadsheet and paste into a Trello card. When you hit enter it will ask if you want to create a single card or one for each line in the spreadsheet.

Without using the API there's no easy way to add additional columns to each card, though.

If you exported them as CSV so they looked like this:

Name,Phone,Email

Then you could copy and paste those lines into Trello and at least then all the info would be there for you to copy and paste eg. into the description or into custom fields.

If you were only doing this once, then that's probably the fastest way to do it (you could do it progressively as you contacted each person, for example, rather than doing it all at once).