youngmon/atlassian-qna huggingface dataset:
Enabling "Allow Sourcetree to modify your global Mercurial and Git configuration files" issue
Asked by Hanuman Kachwa:

![Screen Shot 2019-04-18 at 4.17.58 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/51932i4F385C284F2093DE/image-size/large?v=v2&px=999 "Screen Shot 2019-04-18 at 4.17.58 pm.png")![Screen Shot 2019-04-18 at 4.18.12 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/51933iC81960CE9E8E4343/image-size/large?v=v2&px=999 "Screen Shot 2019-04-18 at 4.18.12 pm.png")When I enable "Allow Sourcetree to modify your global Mercurial and Git configuration files" in Sourcetree (v3.1.2) will have issue with Xcode 10.2.1

where if I disable the above setting Sourcetree version control (push,, external diff..) stops working

and If I enable Xcode version control (push,, external diff..) stops working


Answers:
author: bgannin
body: Hi [@Hanuman Kachwa](/t5/user/viewprofilepage/user-id/1905037),

This is the first report we've had like this that I'm aware of. Please file a ticket in the [public tracker](https://jira.atlassian.com/browse/SRCTREE) and we'll triage it further there. This allows other users to vote, comment, and watch and for us to be able to see where it might fit in the roadmap.

Brian Ganninger  
Principal Developer, Sourcetree
Uninstall 1.9.13.7
Asked by Nes LizarGames:

While trying to upgrade to a higher version I accidentally deleted the file which contains the installation of version 1.9.13.7 causing the problem to deleting the entire file completely. I try all sort o method to delete the old file. but .. a warning sign pops up asking to contact the company please help.


Answers:
author: Ana Retamal
body: Hi Nes, welcome to the Community!

I'm not sure which warning sign are you seeing, can you send us a screenshot?

If my understanding iss correct, you want to delete the old version entirely and install the new one, is this right? Please clarify your situation so we can continue helping you.

Best regards,

Ana
Cann't clone a large repo.
Asked by skyge li:

When I try to clone some large repo, it will cost a lot of time, but fail at last, then it will give an error message:

\`\`\`

error: RPC failed; curl 56 LibreSSL SSL_read: SSL_ERROR_SYSCALL, errno 54

fatal: The remote end hung up unexpectedly

fatal: early EOF

fatal: index-pack failed

\`\`\`

![???? 2019-04-18 ??7.18.50.png](/t5/image/serverpage/image-id/51893iC9C73FE76947256E/image-size/large?v=v2&px=999 "???? 2019-04-18 ??7.18.50.png")

I also made some changes in gitconfig: git config --global http.postBuffer 524288000

But if the repo is not large, it will be OK.

OS: mac 10.14.4

SourceTree version: 3.1


Answers:
author: skyge li
body: Ohhhh, I have solved it by myself.

**git config --global http.postBuffer 1048576000**

It works now, thanks for your attention.
Login not working
Asked by nsteckler:

Hi, I am trying to setup SourceTree but when I login it is not working. Can you help me? It says 'something went wrong when trying to validate your credentials'.


Answers:
author: Ana Retamal
body: Hi Nicholas, welcome to the Community!

We'll need more information to understand what's going on:

1. In which step exactly are you getting stuck? Can you send us a screenshot?
2. Which OS and browser are you using? If you have Internet Explorer, can you confirm it's updated to the latest version?

Let us know!

Ana
Unable to checkout working tree
Asked by Kelemen Martin:

Hey Guys!

My problem is when I'm trying to clone repository to my computer, I got this error message. I don't know why but I got "Permisson denied" error message as well. I checked the file names and there is no illegal word for Windows (at the end of the file) like ? \< : .

Thanks,

Martin

![Screenshot_3.png](/t5/image/serverpage/image-id/51853iE73CDFC9C2670A4F/image-size/large?v=v2&px=999 "Screenshot_3.png")


Answers:
author: Mike Corsaro
body: Hello! This looks like it could be a problem with anti-virus preventing the file creation, or the file path miiiight be too long -- have you seen issues like this before?

As a work around, you can also try to use the command-line and copy-paste the **first** line of that output into your console (you'll need git-for-windows installed first!).

comments: author: Kelemen Martin
body: Hi!

I havent seen this issue before , this is my new laptop.

Its could be the anti-virus, I have Symantec Endpoint Protection on my laptop.

I tried it on console as well, the same problem occured.

![Screenshot_20.png](https://community.atlassian.com/t5/image/serverpage/image-id/52220i6321D29D57CD62CF/image-size/large?v=v2&px=999 "Screenshot_20.png")
Git tag, status, log failed with code -1 "The system cannot find the file specified"
Asked by Grimmrobe:

Just downloaded SourceTree and dragged my project folder into the window. When I click into it all I get is a series of errors saying:

'git status' failed

'git log' failed

'git tag' failed

As below. What am I doing wrong here?

![git-error.jpg](/t5/image/serverpage/image-id/51779iF41519B7056D1BD9/image-size/large?v=v2&px=999 "git-error.jpg")


Answers:
author: Mike Corsaro
body: It looks like git isn't able to access the files in the repository -- do you have anti-virus or anything like that installed that's known to cause issues with programs attempting to access your filesystem?

comments: author: Grimmrobe
body: Hmm, I have Norton antivirus. But turning that off doesn't seem to make any difference...

I frequently use git through the command line? And if I hit the terminal button from within sourcetree I'm able to use it through that interface... is there something specific about git through the GUI that I need to be aware of?


author: Mike Corsaro
body: \`C:\\wamp\\www\\palsagency\` is the path of the repository, right?

It's possible that git is on the "approved applications" list, but Sourcetree isn't so when git is run from it your AV might get confused.

I assume you're using the latest version of Sourcetree? Could you tell me the current version of git and if you're using embedded git or not (check under Tools \> Options \> Git \> Git Version)?


author: Grimmrobe
body: Thanks for this, having done a bit more digging and based on this answer I tried switching to the embedded version of Git and it worked.

But by the looks of things it was looking for system git.exe under c:/Program Files(x86)/Git/cmd/ when in fact no such file exists on my machine. The git.exe is in c:/Program Files(x86)/Git/cmd/bin

**Source Tree Version: 3.1.2**

**Git --version git 1.7.9.msysgit.0 (perhaps this is way out of date?)**

So:

Is there any drawback to using the embedded Git version when I do have another version of Git installed on my machine?


author: Mike Corsaro
body: Ah, yeah that's a very old version of Git (the latest version is **2.21.0**).

Using embedded git shouldn't cause any problems -- we include that as a feature for this exact reason ?
Authentication failed
Asked by SolarJonathan:

Hello,

When I try to do a commit from SourceTree I get a failed authentication message. I do not understand why because I have done this many times in the past and I never had any problem, and I do not think that I changed anything from my last commit, which was some months ago.

I attach the print screen of the error message that I get.

Thanks for your help.

Regards,

![sourcetree_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/51716i2ABE9FECE1B26C2B/image-size/large?v=v2&px=999 "sourcetree_error.png")


Answers:
author: SolarJonathan
body: OK, it looks like my problem is finally solved now.

The solution was this one:

<https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564>


author: SolarJonathan
body: Hello,

My problem is still unsolved. The authentication seems to work when creating the account profile, but then I receive an authentication failure message when I try to push my code. Could I get some more interactive help from someone, via a call or something similar?

Thank you.


author: Mike Corsaro
body: Hello! Looks like your credentials might be out-of-date. You can solve this by doing the following:

* First, make sure you're using the latest version of git and Sourcetree
* Open Tools \> Options and navigate to "Authentication"
* Find the account associated with that repo (SolarJonathan) under "Accounts" and under "Git Saved Password"
* Remove all accounts with that username
* Then re-add the account by selecting "Add"
* When re-adding the account, make sure "OAuth" is the option selected under "Credentials \> Authentication"
* Hit "Refresh OAuth Token" and login when your browser asks you to
* Try and perform the action again

comments: author: SolarJonathan
body: Hello Mike,

Thank you for your answer and clear instructions.

I was able to replicate all the steps that you mentioned, but in the end, I still get the same authentication error message.

Any other clues on what might happen?


author: Mike Corsaro
body: Not sure why your credentials are not working. As a fall-back you can switch to using SSH using the following directions: <https://confluence.atlassian.com/sourcetreekb/generate-and-load-ssh-keys-into-sourcetree-with-putty-790629663.html>

Make sure you add the public key into Bitbucket, and make sure you change the remote URL for your repository:

* Open the repo
* Click the big "Settings" button in the toolbar
* Double click on the "origin" URL
* Change the URL / Path to 'git@bitbucket.org:SolarJonathan/solar_simulation.git'
* Click "OK", then try again (you might get a prompt from PuTTy to load your SSH key)
SourceTree and Beyond Compare
Asked by Bill Fisher:

Git version 2.21.0.windows.1

Beyond Compare 4 Pro, 64-bit, licensed, version 4.2.9

SourceTree 3.1.2

![bcomp-st.png](/t5/image/serverpage/image-id/51707i67C0673A888C4A6D/image-size/large?v=v2&px=999 "bcomp-st.png")I have a file that has changes locally. It is unstaged. In SourceTree, it shows a diff on the right. I want to use Beyond Compare 4 to do diffs and merges. When I do from the command line:

git difftool

It fires up BC4.

When I go into SourceTree and hit 'External Diff', as Willy Wonka says, "I GET NOTHING! GOOD DAY, SIR!"

Anyone have any thoughts?


Answers:
author: Mike Corsaro
body: Odd -- could you open the process viewer (Tools \> Process Viewer...), try the action again, and see what it outputs?

Thanks!
sourcetree doesn't work at all... can't even delete and restart the program...
Asked by Ke Wang:

I am trying to clone a directory locally and it is not work at all. I am really confused. I can't even add my enterprise account...


Answers:
author: bgannin
body: Hi [@Ke Wang](/t5/user/viewprofilepage/user-id/3041816),

A few questions:

1. What version of the app are you using?

2. What OS are you on?

3. Are there any errors shown when you try to clone?

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: Ke Wang
body: Hi [@bgannin](/t5/user/viewprofilepage/user-id/744444) ,

Thank you for helping me! I am currently using sourcetree 3.1.2 on windows 10. There are errors shown when I am trying to clone a repository:

**Command: perl.exe C:\\Users\\kwang2\\AppData\\Local\\SourceTree\\app-3.1.2\\tools\\svn.pl info <https://github.swarthmore.edu/kwang2/bis>**   
**Output:**   
**Error: System.ComponentModel.Win32Exception: The system cannot find the file specified**

**Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://github.swarthmore.edu/kwang2/bis>**   
**Output:**   
**Error: remote: Password authentication is not available for Git operations.**   
**remote: You must use a personal access token or SSH key.**   
**remote: See <https://github.swarthmore.edu/settings/tokens> or <https://github.swarthmore.edu/settings/ssh>**   
**fatal: unable to access '<https://github.swarthmore.edu/kwang2/bis/>': The requested URL returned error: 403**

**Command: hg identify extensions.hgext.hgsubversion=! <https://github.swarthmore.edu/kwang2/bis>**   
**Output:**   
**Error: abort: HTTP Error 406: Not Acceptable**

I presume it's something about SSH, so I tried to redo the steps of generating SSH key and attach it to my account. But it didn't help with the situation.

My account is based on my school's github account <http://github.swarthmore.edu>

Again, thank you!


author: Mike Corsaro
body: Are you sure PuTTy is running and has your SSH key loaded?

You could also try cloning via the command-line (make sure git-for-windows is installed first!):

* Open the command-prompt in the directory you wish to clone in
* Run 'git clone **<https://github.swarthmore.edu/kwang2/bis/>**\`
* See if that works, or if it also gives you an error
Not able to upload attachment in Confluence
Asked by Sonali Salve:

When trying to upload attachment in Confluence getting error as "Error connecting to server"


Answers:
author: Nikola Perisic
body: Hello [@Sonali Salve](/t5/user/viewprofilepage/user-id/4927905)

When you say attachment, are you trying to upload an image, video or an other file?

Try this:

* Log out of your Confluence, log back in and try to attach again
* Clear your cache
* Start the Confluence in incognito mode and try again


author: Kristian Klima
body: Hi [@Sonali Salve](/t5/user/viewprofilepage/user-id/4927905)

Let's start with permissions of individual users/groups to add attachments...


Tags: cloud

confluence-cloud
langchain incremental load from namespace
Asked by shemer:

Hi

I am using langchain ConfluenceLoader in order to read documents from my namespace.

After the initial load i wanted to know how to load the updated data only on daily basis.

Thanks


Answers:
author: Brant Schroeder
body: [@shemer](/t5/user/viewprofilepage/user-id/5450387) Welcome to the Atlassian community

Have you taken a look at the langchain documentation or forums to see if it is answered there?

comments: author: shemer
body: Yes, and I couldn't find any


Tags: confluence-data-center

data-center
Error Massage Confluence Guest
Asked by Helena Giess:

Hello everyone,

<br />

I have a problem with the area settings regarding guests. I have created a guest in the Atlassian administration who is also stored in the "Confluence-guests" group.  
I would now like to invite this guest to join me in a space. However, when I press save, I always get the error message "A problem occurred while saving the change".

<br />

I am Org. admin and project admin. Therefore, I actually have all the rights to add a user / guest.

<br />

Do you know what the problem could be? Many thanks in advance.

![Unbenannt.PNG](/t5/image/serverpage/image-id/311498iE954D8B088109563/image-size/large?v=v2&px=999 "Unbenannt.PNG")


Answers:
author: Marc - Devoteam
body: Hi [@Helena Giess](/t5/user/viewprofilepage/user-id/5450393)

Welcome to the community.

Have you taken te steps as outlined in the documentation article?

[invite-guests-for-external-collaboration](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/)

You can only specify the group for guests on a space, not individual guests.

comments: author: Kerstin Schoth
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

I have a similar issue as Helena.

I already created a guest in our confluence, I gave access to a confluence space for this user back in August 2023.

But when giving access to a second space now, I receive also the error message "We ran into a problem saving the changes".

Is it a new requirement in the documentation article?

Thanks in advance!


author: Marc - Devoteam
body: Hi [@Kerstin Schoth](/t5/user/viewprofilepage/user-id/5457076)

Welcome to the community.

Not that I'm aware of, but I'm not from Atlassian so I can't tell you exactly.


Tags: cloud

confluence-cloud
The editor content could not be loaded properly, and editing and publishing have been disabled.
Asked by Orit:

Does anyone experience the above problem on an iOS phone device?   
When editing a document, leaving the page at edit mode twice and returning again causes the error.


Answers:
author: Marc - Devoteam
body: Hi [@Orit](/t5/user/viewprofilepage/user-id/4701185)

I tried, but I can't reproduce it on my iPhone.

comments: author: Orit
body: Hi,  
Would you please check if your page was initiated in the web first? Then you edit it on your mobile device.I have noticed that the issue doesn't occur when the page is created in mobile and edited in mobile.


Tags: cloud

confluence-cloud
Nao consigo perceber a aplica??o alguem me ajuda pff
Asked by Patr?cia Alexandra carvalho dos Santos:

Ajuda


Answers:
author: Marc - Devoteam
body: Hola [@Patr?cia Alexandra carvalho dos Santos](/t5/user/viewprofilepage/user-id/5450341)

bem vindo ? comunidade

O que voc? n?o entende do aplicativo

inscreva-se na universidade Atlasisan e fa?a o curso gratuito Confluence Fundamentals

[confluence-fundamentals](https://university.atlassian.com/student/path/861302-confluence-fundamentals)


Tags: cloud

confluence-cloud
Confluence Guest Permissions
Asked by Eric Scheberl:

I made a test space that I've finalized but realize two things ...

1. There are comments that I can't delete.

2. Guest users can go into space settings and see page history. Is there a way to dump the page history so my space can start fresh with the layout and detail in the pages that I want?

Thanks,

Eric


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/>

<https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/>


Tags: cloud

confluence-cloud
Image Alignment Option Missing
Asked by Ty Cifuentez:

Recently I've lost the ability to align my images within a chart (see toolbar screenshot). Anyone know how I can get the alignment options back? ![toolbar.PNG](/t5/image/serverpage/image-id/311440iBF054F8933B1E3F5/image-size/large?v=v2&px=999 "toolbar.PNG")


Answers:
author: Brant Schroeder
body: [@Ty Cifuentez](/t5/user/viewprofilepage/user-id/2730826) I had the same issue. If you click on the inline button (below with red above it) and then back on the original size button the ability to center will appear again.

![Capture-text.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/311442iE6D221156336949E/image-size/large?v=v2&px=999 "Capture-text.PNG")

I also just cleared my cache and it worked in Firefox on the first time. You should probably just clear your browsers cache.

comments: author: Brant Schroeder
body: [@Ty Cifuentez](/t5/user/viewprofilepage/user-id/2730826) can you accept this answer to help others?


Tags: cloud

confluence-cloud
How do I change the Authentication process in CEI
Asked by Kurt Coombs:

If we have an employee leave and we cancel the cell phone number for the CEI authentication, how do we change it?


Answers:
author: Brant Schroeder
body: [@Kurt Coombs](/t5/user/viewprofilepage/user-id/5450094) Welcome to the Atlassian community

Is CEI and app?


Tags: unknown-hosting-type
Acceptance protocol for external customers
Asked by Marcel L?thi:

Hello

We record smaller projects directly in Jira and create an epic for each customer project there. After completion of the project, I would like to send the external customer an acceptance report in which he can confirm the acceptance or list defects.

What options are there for this in Jira Premium or Confluence?

Many thanks for your help.

Greetings Marcel


Answers:
author: Armin Meyer (Seibert - Coderay)
body: Hello Marcel,

it depends in which system you want to grant access for the customer.

**Possible Solution in Jira (rough scratch)**

* Configure Permission scheme to let the customer see and do what they should do
  * Mind the user count for your instance
* Add a workflow step "Customer Approval" in your Workflow
* Once the Epic reaches the status, all child-issues are moved to the "Customer Approval" status. You could use automation here.
  * Customer checks all child-issues (branch outgoing workflow steps)
    * for the defect branch a sub-task can be created (automation)
  * If all child-issues are accepted the Epic moves to accepted (automation)

**Possible Solution in Confluence (rough scratch)**

* Use Automation to create a Approval Page in Confluence. You could also use our App AutoPage to add issue information to the created page
  * Customer documents the defects in a table
    * Create issues from the table. Once all the defects are done.

I would prefer to implement such a process in Jira.

kind regards

Armin Meyer


Tags: cloud

confluence-cloud
Programmatically PUT Storage Formatted JSON Table with Table-Filter Macro
Asked by lross:

Using API Endpoint - <https://energyhub.atlassian.net/>**wiki/api/v2/pages**/

ERROR:

**CALLOUT_RESPONSE \[121\]\|System.HttpResponse\[Status=Bad Request, StatusCode=400\]**

\[{"status":400,"code":"INVALID_MESSAGE","title":"Invalid message","detail":null}\]}

I am successfully able to load an HTML Table, but I am unable to update the page with a table-filter macro.

Users currently have to copy and paste into a manually added table-filter macro everyday after scheduled push, which is super inconvenient. PLEASE HELP!

++JSON STRING++

{

"id": "PAGE_ID",

"status": "current",

"title": "PAGE_TITLE",

"body":

{

"representation": "STORAGE",

"value": "

\<ac:structured-macro ac:name=\\"table-filter\\"\>

\<ac:parameter ac:name=\\"globalFilter\\"\>true\</ac:parameter\>

\<ac:rich-text-body\>

TABLE_HTML

\</ac:rich-text-body\>

\</ac:structured-macro\>

"

},

"version":

{

"number": VERSION_NUMBER ,

"message": "CRM_REPORT"

}

}


Answers:
author: Stiltsoft support
body: Hi [@lross](/t5/user/viewprofilepage/user-id/5450079) ,

Can't see anything crucial at the first glance - can you please share the full code of the working and not working variants?

Maybe it will be more convenient to use our [support portal](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) that is confidential and where you'll be able to share your data freely.

comments: author: Stiltsoft support
body: Also one of our developers paid attention at this part:

"value": "

\<ac:structured-macro ac:name=\\"table-filter\\"\>

\<ac:parameter ac:name=\\"globalFilter\\"\>true\</ac:parameter\>

\<ac:rich-text-body\>

TABLE_HTML

\</ac:rich-text-body\>

\</ac:structured-macro\>

"

Can you try to make this string a one-line string? Maybe it is so in your real code but you've just formatted it in a more easy-to-read way for the Community.


author: lross
body: Thanks for your response, yep I only formatted here so that it was easier to read. I can create a support ticket.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
confluence database print
Asked by Madson Lima Pinto:

Could you please provide guidance on enabling the display of databases when exporting to PDF in Confluence Database. Is this available?


Answers:
author: Vronik
body: I imagine you have it solved, if not you can always take a look

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

<https://confluence.atlassian.com/doc/advanced-pdf-export-customizations-198806890.html>


Tags: cloud

confluence-databases

database
Dollar signs do not display properly in Confluence
Asked by Wayne A Wolfe:

When entering dollar signs while editing a confluence page, the text looks fine in edit mode but when viewing the saved page the dollar sign does not show up and the font is changed for the text following the dollar sign. What is the correct way to get a dollar sign to display in Confluence? Thanks.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Can you attach some examples? I tried to reproduce this, but am not able to.


Tags: cloud

confluence-cloud