youngmon/atlassian-qna huggingface dataset:
Confluence: E-Mail notifications when tagged in comment
Asked by Jakob Geyer:

How can I adapt my confluence-settings so that I get notifications (on Mac and via email) if my Username is tagged in a comment?


Answers:
author: Vero Rivas
body: Hi [@Jakob Geyer](/t5/user/viewprofilepage/user-id/2250538)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

Cheers

comments: author: Jakob Geyer
body: [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) i cannot find an answer to my question there. This might be a good feature (notification upon *being tagged*).

Many thanks


Tags: confluence-server

server
Why I don't receive notification in e-mail from Confluence?
Asked by Marian Marinica:

I don't receive notifications on my e-mail when someone makes updates in Confluence on any documentation. I did before but suddenly it stopped. The notification option is checked.


Answers:
author: Fadoua
body: [@Marian Marinica](/t5/user/viewprofilepage/user-id/1153918)

Are you a cloud or server user?

Best,

comments: author: Marian Marinica
body: I am cloud user.


author: Fadoua
body: [@Marian Marinica](/t5/user/viewprofilepage/user-id/1153918)Are you still having the issue? I know on Mondays Atlassian do updates on their systems.

If you are still experiencing the problem, then I will suggest you to open a ticket with Atlassian by clicking [here](https://support.atlassian.com/contact/#/).

Looking at my personal cloud account there isn't much for the Application Admin to do there.

Either you have to watch a page or you have to have the option checked which you said it is already.

All the best,


Tags: confluence-cloud
Can not receive Confluence Server IOS notifications ?
Asked by wenchao:

I have opened the notifications options with all activities in apps and system settings

no restrict in admin panel, but still no any notifications even I @ myself

Here i am in China, iphone X


Answers:
author: Shannon S
body: Hi there,

The Confluence mobile app has both push notifications and an in-app notification box.

You should not receive notifications where you mention yourself.

I would recommend that you check all requirements for push notifications from this page:

* <Confluence Mobile>

Quoted below:
>
> #### **Cloud services** {#toc-hId-1454907506}
>
> In order to provide push notifications to users' devices, we have developed a cloud-based notification service. This service is developed and maintained by Atlassian, and is hosted on our AWS infrastructure (AWS SNS). See [Push notifications service](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html#ConfluenceMobile-push) below for more information.
>
> This is the only cloud-based service used by the app.
>
> ##### **Push notifications service** {#toc-hId--1293762960}
>
> The Confluence Server mobile app can push notifications directly to users' devices. Users choose whether they'd like to receive push notifications from the app, and can opt out at any time. This feature uses a cloud-based notifications service developed and maintained by Atlassian and hosted on our AWS infrastructure. No user or message content is sent to the service, only notification IDs, and we don't store any data.
>
> If you need to avoid using any cloud-based services you can choose to disable push notifications entirely. Head to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Mobile apps**.
>
> If you're using restrictive firewall or proxy server settings, you'll need to allow (whitelist) <https://mobile-server-push-notification.atlassian.com> to ensure push notifications work as expected.
>
> For sites that are not accessible on the public internet (for example users need to be connected via VPN to use the app) we adapt the push notification message as follows:

*
  > If the user is connected to your network or VPN, we'll show the full notification, for example "Sara Leung shared 'End of year party' with you"
*
  > If the user is not currently connected to your network or VPN, we'll show a shorter notification, for example "1 new notification".

Let me know if you have any questions.

Regards,

Shannon


Tags: confluence-server

server
Is there any way to display in Jira images uploaded to Confluence?
Asked by Noelia Romero:

We are in the process of switching fully to Confluence to manage our specifications and I'd like to be able to attach images from our confluence specs to any related Jira ticket.

<br />

Is that possible? I been looking around and didn't find a way to do so.   
I'd really appreciate any help!  

Cheers! :D  

Edit:  
maybe I didn't explained well.  
Let's say I have a Confluence page, with several images.  

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/36957iDFE117296A35E784/image-dimensions/559x394?v=v2 "Untitled.png")  

What I'd like to do, is to be able to link a jira issue to the confluence page (which I can do, no problem), BUT also I'd like to be able to use any of the images of the confluence page as attachments in each jira issue.  

![Untitled1.png](https://community.atlassian.com/t5/image/serverpage/image-id/36958iF7F515239787D492/image-dimensions/507x384?v=v2 "Untitled1.png")  


Answers:
author: Tom Lister
body: Hi [@Noelia Romero](/t5/user/viewprofilepage/user-id/1322483)

Take a look at this Atlassian blog

<https://www.atlassian.com/blog/confluence/link-jira-issues-to-confluence-pages-automatically>

comments: author: Noelia Romero
body: Hi Tom thanks!  
I'm looking for a way to add images directly into the Jira ticket. Basically, I'd like to be able to see the image embedded in the description of the Jira ticket instead of having to have two links opened when working on a ticket.  

<br />


author: Tom Lister
body: Ah - I don't know of a way to do that. You can add URL links in the wiki style fields but that is just a variation on the 'bad' solution.

It may be more flexible working from the confluence end, using confluence Jira widgets to allow you to update issues from the confluence pages.


Tags: confluence-cloud

image

integration

jira-cloud
tasks-report-macro error
Asked by Simon Fritz:

hi,

i get the following error:

Fehler beim Rendern des Makros 'tasks-report-macro': java.lang.RuntimeException: 'AO_BAF3AA_AOINLINE_TASK' table doesn't exist!

i discovered that the report works on the landingpage of an area but not on the subpages...

What could be the cause for that error? no taks-report-macro works :-/

We are using the following version:

Confluence-Version 6.3.3  
Build-Nummer 7202


Answers:
author: Simon Fritz
body: can be closed!

I restarted the server and it worked!


author: Simon Fritz
body: asd
How do I publish a page on confluence overwriting other peoples edits in the process?
Asked by Rosie Gee:

I am trying to publish changes to a page but can't because other users have made changes they have not published before me, one of the users is no longer with the company so cannot be prompted to publish changes or assist is there a way I can overwrite their changes?

I'm the administrator for Jira and Confluence so I feel like there must be something I can do?


Answers:
author: Stephen Sifers
body: Hello Rosie and welcome to the Community!

Dealing with left over drafts that are preventing you from saving work can be frustrating. We need a bit more detail so we can get your proper instructions.

Are you on Confluence cloud or server?

When you go to save your page, are you displayed with an error message or prompt?

I want to ensure we provide instructions on how to resolve this but want to avoid having you try something that may not match your issue. Once we have your answers we should be able to get you instructions on how to remove those unpublished drafts.

Regards,  
Stephen Sifers

comments: author: Rosie Gee
body: Thanks for the response Stephen!

We're on Cloud and it comes up as an error

Thanks

Rosie


author: Stephen Sifers
body: Hello Rosie,

Thanks for the response.

Can you please send a screen shot of the error or the text the error displays when you attempted to save over the draft?

Regards,  
Stephen Sifers


author: Rosie Gee
body: ![confluence error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/37581i1AF9DEDABB2B86AA/image-size/large?v=v2&px=999 "confluence error.PNG")


author: Stephen Sifers
body: Hello Rosie,

Thank you very much for providing that screenshot with the error message. It allows us to focus in on what the exact issue is.

There is a work around for this that may resolve your issue. Please complete the following steps in order:

1. Select everything on the page.
2. Copy (to clipboard) everything you have selected on the page.
3. Delete everything off the page.
4. Paste everything you copied back onto the page.
5. Attempt to save the page again.

Please let us know of the outcome.

Regards,  
Stephen Sifers


author: Rosie Gee
body: This didn't work unfortunately


author: Stephen Sifers
body: Hello Rosie,

Sorry to hear the first work around did not work, sometimes that overwrites any changes from other users.

Your issue might be related to a bug in Confluence cloud. [CONFCLOUD-58877](https://jira.atlassian.com/browse/CONFCLOUD-58877)

The documented workaround for that issue is as follows:

### **Workaround** {#toc-hId-1651519250}

1. Copy the page
2. Edit the page history and restore a previous version ([https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html](https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html "Follow link"))

If this resolves the issue I will add this community post to that bug report.

Regards,  
Stephen Sifers
How to keep cross-reference links in documents uploaded to Confluence up-to-date?
Asked by petr agulin:

How can I ensure that cross-reference links in text documents uploaded to Confluence automatically remain up to date in a situation when new versions of those documents are being uploaded to Confluence all the time? For example, assume there are two Word documents uploaded to Confluence's File List types of pages. They've just been uploaded for the first time, so they both have version 1. One of these documents contains a crosslink to the second document. Then assume that we update the second document with some fresh content and re-upload it (with the same name) to its page in Confluence. That creates Version 2 of that document in the system. Now, the link in the first document which was initially created based on the version 1 of the second document is not working. Clicking on that link leads to a page that says that the requested page is not found.


Answers:
author: Nic Brough -Adaptavist-
body: When you look at the list of attachments on a page, you have several links to them exposed. Most of the links are specific for a version of an attachment, but one of them is a more simple link to "latest"

If, for example, we have two versions of a file and we expand it for the versions, we get a display like:

* File.doc
  * Version 2 (latest)
  * Version 1

The urls linked to by Version 2 and version 1 are to that specific version, but the link to File.doc will not have a version, and points to "latest"

I suspect you are getting your urls from elsewhere, and they're not the ones from the attachments view?

comments: author: petr agulin
body: Thank you for your answer, Nic, I appreciate it.  
I figured out that the thing which was causing my problem was totally different.  
You are right saying that URLs obtained from the upper "File.doc" file are "universal" and will always direct you to the LATEST version of the document. And that's exactly what I needed. It didn't work for me at first because of a pretty strange issue:  

After I copied URL from the upper "File.doc", I would then select my desired text in some other document, right click on it, choose "Hyperlink" and then I would paster the URL. What I discovered is that the URL copied and the URL inserted were different. The one that appeared after insertion was missing its ending - several charcters compared to the original. I can't imagine why it happens (being a long time user of Word I see this behavior for the very first time). It looks as if the field where you normally insert your URL has limitation as to the number of characters. That's probably a bug in my current version of MS Word or some other bug, because I do know there shouldn't be such restrictions.  

Anyways, I resolved my original question about keeping the links up-to-date, thank you again.


author: Nic Brough -Adaptavist-
body: That is odd! But yes, sounds like a bug in Word!


Tags: attachment

link
Convert Body Content Including Embedded Images
Asked by david kreuter:

My goal is to retrieve HTML rendered Confluence pages via the REST API in order to display pages outside from Confluence.

To achieve this the content is retrieved in storage format:

```
https://confluence/rest/api/content/62030518?expand=body.storage?
```

The storage format looks like:

```
<ac:image ac:height=\"250\"><ri:attachment ri:filename=\"hqdefault.jpg\" /></ac:image>
```

Then the field "body.storage.value" is taken as input for the content body convert resource:

```
https://confluence/rest/api/contentbody/convert/styled_view
```

Excepted the embedded images, the pages are rendered correctly, including oder macros like JIRA issue macros. However, for images the HTML looks like

```
<img src=\"/plugins/servlet/confluence/placeholder/error?i18nKey=editor.placeholder.broken.image&locale=en_GB&version=2\" title=\"\" class=\"transform-error\" data-encoded-xml=\"%3Cac%3Aimage+ac%3Aheight%3D%22250%22%3E%3Cri%3Aattachment+ri%3Afilename%3D%22hqdefault.jpg%22+%2F%3E%3C%2Fac%3Aimage%3E\" />
```

According the HTML image tag there was an transformation error. Does it mean that images could not be rendered at all?

Is there a solution, e.g. fetching images first and then somehow correct broken links?


Answers:
author: Stephen Sifers
body: Hello David,

Glad to see you are getting some great use out of the Confluence REST API. We did see a similar issue reported as a bug ([CRA-603](https://jira.atlassian.com/browse/CRA-603)) which has been resolve in Confluence 5.8.

With this said, which version of Confluence are your presently running?

Are the errors you are seeing from images not attached to the page you are calling?

We want to attempt to re-create your error to see if it might possibly be a bug.

Regards,  
Stephen Sifers


Tags: atl-adm

confluence-server

rest-api

server
Cannot report a bug for 'Confluence Server' due to missing 'Assign Issues' permission
Asked by Reinhold F?reder:

I wanted to file a bug report at jira.atlassian.com and thus have just created a new account a few minutes ago and have successfully logged in (with this new account).

But when pressing the 'Create' button it 'Create Issue'-dialog it always fails with: "User '\<my user\>' doesn't have the 'Assign Issues' permission"


Answers:
author: Thomas Deiler
body: Dear [@Reinhold F?reder](/t5/user/viewprofilepage/user-id/2249237),

appart from your described problem, you cannot directly open a bug any more. You can just create suggestions. To raise a bug you need to contact the support. They will then verify and if valid, create a bug.

So long

Thomas
Confluence Jira user management error
Asked by Wisam Abdelaziz:

Hi ,

I am trying to configure Confluence to use Jira users. As such i am trying to add a 'User directory" of type "Atlassian Jira" but keep getting this error message : "

Connection test failed. Response from the server:  
The following URL does not specify a valid Crowd User Management REST service: [https://apps.biogrid.org.au/jira/rest/usermanagement/1/search?entity-type=user\&start-index=0\&max-results=1\&expand=use](https://apps.biogrid.org.au/jira/rest/usermanagement/1/search?entity-type=user&start-index=0&max-results=1&expand=use) "

Please note that i am able to access Jira with no issues on the relevant url and this url ( <https://apps.biogrid.org.au/jira>) sits behind an IBM Webseal reverse proxy.

When Jira was hosted locally i.e http://localhost:8080 , the user management was working fine. Is there any particular setting to configure on my reverse proxy for this setup?

Any help with this will be much appreciated.

Thanks,


Answers:
author: Thomas Deiler
body: Dear [@Wisam Abdelaziz](/t5/user/viewprofilepage/user-id/1552874),

are the application links between both servers work correctly?

So long

Thomas

comments: author: Wisam Abdelaziz
body: Hi [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715)

Thanks for your reply.

I had look at the application link on confluence and it's have a network error. Not sure what it's required on the reverse proxy ( IBM Webseal) to avoid this network error. The Jira application is working fine otherwise .

![Application Link Network Error.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/37766i4F7178BC97D33C3C/image-size/large?v=v2&px=999 "Application Link Network Error.JPG")


author: Thomas Deiler
body: Dear [@Wisam Abdelaziz](/t5/user/viewprofilepage/user-id/1552874),

best you remove both links and re-create them. When using self-signed SSL certificates, make sure, that the JVM(s) "knows(know)" them. Otherwise the applinks will not work.

See this [troubleshooting](https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html "Application Links Troubleshooting Guide") guide from Atlassian.

So long

Thomas


Tags: crowd

jira

user-management
confluence threaded comment
Asked by ??????? ???????:

Tell me if you can change the **usual** comment to a **threaded** comment?

Users often forget to click on the **reply**.


Answers:
author: Shannon S
body: Hi there,

It's not possible to move comments, but I found the following feature request:

* [CONFSERVER-2917](https://jira.atlassian.com/browse/CONFSERVER-2917 ) *Move comments, making comments into a page*

The title mentions making comments into a page, but if you read the summary it deals directly with moving comments around Confluence.

My recommendation would be to vote and comment on the feature with your usage case. You'll automatically be set up to watch the feature so that you receive updates in the future regarding the status of the feature.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-server

server
HTTPS working on server but not client
Asked by Edward Purdon:

Hi all,

I have just finished "upgrading" our Confluence Server to use HTTPS/SSL.

Accessing Confluence from the server works perfectly (for both http://server:8090 and https://server:8443 as well as localhost equivalents).

Accessing from a client machine however shows the normal HTTP (http://server:8090) working OK, however accessing over HTTPS (https://server:8443) seems to timeout.

Looking into the Atlassian-confluence.log, it is filled with the following:

2018-11-07 14:20:38,166 ERROR \[http-nio-8443-exec-11\] \[\[Standalone\].\[localhost\].\[/\].\[file-server\]\] log Servlet.service() for servlet file-server threw exception

I had a hunt around and couldn't find any KB-articles or information, so I apologize in advance if this information is readily available somewhere!

It is worth noting that this setup of Confluence uses Tomcat.

Many thanks in advance!


Answers:
author: josh
body: Can you post what your \<Connector\> configurations look like from your server.xml?

You should also make sure you have updated your confluence base url ro https://server:8443


Tags: confluence-server

https

server
How do I create nested numbered lists?
Asked by Shawn in Van:

Hello,

I am trying to create nested numbered lists, but Confluence refuses to cooperate.   

This is what I am trying to accomplish... a very basic function:  
1. list   
2. list  
3. list  
1. nested numbered list   
2. nested numbered list  
4. parent list continues...  

But Confluence insists on doing the following:  
3. list  
a. nested list with undesired letters, which breaks our documentation standard! Grrrr  
b. why can't I change to numbers?  

I'm using Confluence Cloud so I think that further diminishes my options.

**UPDATE**   

I answered my own question.   
I was writing this while experimenting and discovered the I can employ the Fancy Bullets macro with "decimal" option.  

I can't control the indentation amount but I this is Confluence Cloud... be happy with the small wins. LOL  


Answers:
author: Kimberly Deal _Columbus ACE_
body: [@Shawn in Van](/t5/user/viewprofilepage/user-id/704918)

Congrats on Answering your Question!

There are a lot of previous questions on this topic here on the Community. Hope they were helpful to you.

comments: author: Shawn in Van
body: I am curious. Is "nest numbered lists" the best search keywords? Because searching the forum, results in two pages and none of them provide the answer.  

So, the forum wasn't helpful in this situation. :(  

Thanks for responding. :)


Tags: confluence-cloud
Date picker missing arrows
Asked by Spirit Super:

when editing a confluence page and entering '//' to input a date, the date picker pop up is missing the left and right arrows. Is anyone else experiencing this?


Answers:
author: Shannon S
body: Rowan,

Can you let me know what version of Confluence you're experiencing this in, and a screenshot of the issue?

Thank you!

Regards,

Shannon

comments: author: Spirit Super
body: HI Shannon, we are on Server 6.8.1, build 7701. when editing a confluence page and typing // below is what we are experiencing.

![date picker.png](https://community.atlassian.com/t5/image/serverpage/image-id/37302i020077AA6D8E3308/image-size/large?v=v2&px=999 "date picker.png")


author: Shannon S
body: Hi Rowan,

I'm testing this on Confluence version 6.8.1, but I'm not able to replicate it.

1. If you were to [enable Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html) on Confluence (disabling all 3rd party add-ons), does the issue persist?
2. Does the problem occur for **all users** across all pages? Can you replicate this on more than one computer, both inside and outside your company's network?
3. Are you able to replicate this in several browsers? I would recommend testing this with 2-3 separate browsers and let me know if it occurs in all of them, and their versions.
4. Are there any customizations on Confluence? Are you able to remove them and confirm if the issue persists?
5. Finally, can you make sure to disable ALL add-ons in your browser to ensure that it doesn't interfere with this functionality?

Thank you for your help!

Shannon


author: Spirit Super
body: Hi Shannon,

After going through Safe Mode found the arrows have returned. Proceeded to disable our add ons individually and found the culprit, a Countdown Add-on was causing the issue. It must have been the previous update from them, have disabled it for now.

Thanks for all you support :).

Regards,

Rowan


author: Shannon S
body: Great news, Rowan! Thank you for letting us know the add-on that was causing the issue.

I would recommend going to the Support tab for that add-on in Marketplace, and report it to the vendor. They may not be aware of this issue yet.

Regards,

Shannon


Tags: confluence-server

server