youngmon/atlassian-qna huggingface dataset:
Meeting notes template not working?
Asked by Web Master:

In on-demand Confluence, tried creating new page (Create), selecting workspace, then clicking on Meeting Notes. Get blank page that just says "Let's Get Started" but nothing else. If, instead of clicking Meeting Notes just click Blank Page, then everything seems to work fine. What is wrong with Meeting Notes? See same "failure" in Chrome, FF, and IE. Thx.


Answers:
author: Web Master
body: Bug fixed.


author: Jeison
body: Hi there,

Have you checked your "Meeting Notes" template? Just go to that space admin section, inside templates. You might have disabled/edited it.

comments: author: Web Master
body: Template is there - and it was never edited. And it still doesn't work. Other thoughts?


author: Jeison
body: Is "Meeting Notes" the only blueprint presenting this problem? Let us know if you get the same behavior with "Product Requirements" or "File List". Also, can you attach a screenshot of the resulting page (where you see the *get started* message)?


author: Web Master
body: There are 5 templates in there. Blank page and Blog post works. File List, Product Requirements, and Meeting Notes fail. Not sure where to attach a screen shot (I don't see any place to upload an image), but it is simply a popup window that replaces the Create dialog box that simply reads "Let's get started" and nothing else.


author: Jeison
body: Hmm, that looks like a bug to me. I'd suggest you to raise a ticket at <https://support.atlassian.com> to have an engineer's help.


Tags: cloud

confluence-cloud
what code do I remove to remove the "added by" and "view change" and keep last edited by and the date on each site page?
Asked by John Pfotzer:

What code do I remove to remove the "added by" and "view change" and keep last edited by and the date on each site page?


Answers:
author: AndrewA
body: Allo,  
This can be changed in the \<Confluence installtion drectory\>/confluence/pages/viewinfo.vm. We can change line 9 from...

$action.getText('added.by.user.last.edited.on.date', \["#usernameLink ($page.creatorName)","#usernameLink ($page.lastModifierName)","$action.dateFormatter.format( $page.lastModificationDate )"\])

to...

$action.getText("Last edited $action.dateFormatter.format( $page.lastModificationDate )")

Which will show it as 'Last edited date'. The only problem with this solution is that it would be English only because I had to shoe horn in the 'Last edited' part. This could be customized further of course but this is fastest thing I could think of.

Cheers,  
Andrew
Subscribe to daily updates
Asked by Jason Turner:

I want my users to have "Subscribe to daily updates" turned on, or at least on by default. Is there any way at all I can change/force this setting. Please know I am an OnDemand customer thus my options are limited :( as usual.


Answers:
author: Jason Turner
body: This doesn't help me. Since I am using OnDemand I can't configure outgoing mail. The second bullet is about the default for "Recommended Updates" notification, which is different than the "Daily Updates" email. :-(
> Notes for administrators  
* To enable Confluence to send email notifications, a System Administrator must configure an email server. See Configuring a Server for Outgoing Mail. Not applicable to Confluence OnDemand.  
> * Confluence Administrators can set the default options for the recommended updates notification. Choose the cog icon at top right of the screen, then choose Confluence Admin. Click Recommended Updates Email in the left-hand panel. See Configuring the Recommended Updates Email Notification.
>
One thought I had is to setup a rule in my Outlook inbox. Once I receive the dail update it is forwarded (previous header removed if possible) to a group in my addressbook, not ideal but one possibility.


author: Bhushan Nagaraj
body: Hi Jason,

See "Notes for Administrators" section in this document

<https://confluence.atlassian.com/display/AOD/Subscribing+to+Email+Notifications+of+Updates+to+Confluence+Content>

And see

<https://confluence.atlassian.com/display/AOD/Configuring+the+Recommended+Updates+Email+Notification>


Tags: cloud

confluence-cloud
Can Confluence 3.5 Gadgets work with Jira On Demand
Asked by Jason Lan:

Hello,

I am using Confluence 3.5 and just migrated to Jira OnDemand. In Confluence my Jira Issues gadget will not pull the data onto the confluence page now. The http in the URL is now Https so I am wondering if anyone knew if this was an internal firewall issue, something I need to change in my URL, or if the Confluence version 3.5 is just not compatible with Jira OnDemand.

Gracious!


Answers:
author: Jason Lan
body: When the switch was made to Https version of Jira there were permissions being blocked. Everything is up and running now


author: NikE
body: Greetings -

The short answer is that Applinks in Confluence 3.5 is not going to be compatible with OnDemand running JIRA 6. (The longer answer is that it is possible to configure the two, but they are running such different versions of AppLinks that you are very likely going to experience serious problems with the link).

Have you looked into upgrading that instance of Confluence to Confluence OnDemand? Your applinks and issue linking would be all setup out of the box.

comments: author: Jason Lan
body: Thanks Nik, We are not looking to upgrade confluence right now.


author: Jason Lan
body: Looks like it was a permissions issue on my companies end.


Tags: gadget

jira-cloud
Migrating from internal user directory to JIRA
Asked by Joel Parker:

We originally configured our Confluence instance to use the internal user directory (for testing). Now, we'd like to switch to using the user directory from our JIRA instance.

In the meantime, many users created Confluence accounts and started creating pages.

What's going to happen if I enable JIRA users and disable the internal directory? Is there a step that lets me migrate pages from the internal user to the JIRA user (for those with duplicate accounts)?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: As long as they have the same username, nothing needs to be done for migrating. Add the JIRA user directory and add it on top of internal directory. If the same username exists in both directories, the one in the top directory will be taken.

comments: author: Joel Parker
body: And the user in the top directory will take over for the user in the bottom directory? I'm thinking about for user-private things like user spaces and profile settings.


author: Jobin Kuruvilla [Adaptavist]
body: Yes. That's right. Please test it in a Test environment to make sure everything works as expected.


Tags: confluence-administration
confluence not appearing in the application navigator
Asked by Carlos Garces:

It looks like there was an upgrade on onDemand (MAY 13/2013) and my link to confluence dissapear from the application navigation.

I have paid for it and I'm logged as the administrator, it appears on my invoice. I can't find the URL to manually add the link


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: This is a bug that was recently discovered (<https://jira.atlassian.com/browse/AOD-6541>) Please raise a [support request](https://support.atlassian.com) to get this sorted. The fix is fast :).

comments: author: Michael Knight
body: Meanwhile you should always be able to go to Confluence by going to:
> <https://example.atlassian.net/wiki>


Tags: cloud

confluence-cloud
Formatting randomly changing in Confluence
Asked by Mick Davidson:

Myself and a few other users are experiencing weird formatting changes on a few pages, is anyone else having such experiences?

One of the problems involved a colleague adding some text using the paragraph formatting (he didn't actually use it, he just started typing) and then a space, then a hyphen, then another space.

When he did this, the cursor jumped back up the page and the line that he'd added the hyphen to then became a bullet. The hyphen and space disapppeared at the same time.

This isn't happen on all pages, only a few and in different spaces.

Has anyone else experienced this kind of weirdness? Could this be something to do with our upgrade to 4.3.7 a few months ago?

Cheers.


Answers:
author: PeterKoczan
body: Hi,

This sounds like an issue that could be related to the browser cache. You may want to try emptying it, since some CSS and javascript may have been cached from previous versions. If you have not done so already, I suggest opening a support ticket with the page content attached at <http://support.atlassian.com> so that we can investigate if the issue is by any chance content-related.

Cheers,

Peter

comments: author: Mick Davidson
body: Peter,

I've done that so we'll have to wait and see what happens as this is random.

In the meantime a colleague has had a similar problem with extra HTML being added when he was using Shift+Return. Each line he created had something like the following added: \<span style="font-size: 10.0pt;line-height: 13.0pt;"\>some text\</span\>

Cheers.


Tags: format
It there possibility to COPY attachments from one to another space?
Asked by Lenka Gavlasova:

Hello,

we have one page with many attachments and we would like to copy them from the page under different space/page.

It should works this way:

Attachment X to copy from Space 1, Page A to Space 2, Page B.

Would it be possible to set this functionality for attachment option "Properties"?

Thanks for help


Answers:
author: PeterKoczan
body: Hi,

You could try using the Confluence CLI plugin: <https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-copyAttachments>

Unfortunately this function is not yet available on the GUI.

Kind regards,

Peter

comments: author: Fred Riley
body: Oh, this is an awful pain, as I've got 20 attachments on one page, with 3 labels per attachment, which I need to copy to 5 other pages, so manually that's over 300 operations. Is this still not available in the GUI in Confluence 5.8.9?


Tags: confluence-administration
Is there a way to turn off the different visual styling for completed JIRA issues in Team Calendars?
Asked by onkeldom:

The faded colors for completed JIRA issues introduced in TC 3.1 is driving our users crazy, making the entries hard to read since the font color is white!.  

So I need to ask the same question again, which I had to ask for nearly every new feature Atlassian introduced in the past!  

Is there a way to turn this feature off???


Answers:
author: onkeldom
body: Thanks Marlon, but I don't want to change the color ... I want to turn this feature off.

There's [TEAMCAL-1416](https://jira.atlassian.com/browse/TEAMCAL-1416) which covers exactly that. Let's see what happens there...


author: Marlon Aguiar
body: Hi Dominic,

We have an open improvement request for user to be able to change their calendars color coding, the report can be found here: [TEAMCAL-364](https://jira.atlassian.com/browse/TEAMCAL-364).

I strongly recommend you to vote for it (so it increases it's priority), add yourself as a watcher (in order to get updates) and if you have the time please add a brief comment so our DEVs can get the customer's point of view on why this should be implemented.

Hope this helps.

Kindly,  
Marlon
Is it possible for to the Application Navigator link directly Confluence to Application Linked Project?
Asked by Xpand IT Support Team:

Hi,

Does anybody know if it is possible through the Application Navigator to Link directly a Confluence Space to a specific Project in JIRA?

I have a Space in Confluence and a Project in JIRA linked through application links. My goal is that whenever I am in Confluence inside that project, clicking in the JIRA Link on the Application Navigator, instead of going to the JIRA homepage, going to the project homepage.

Is that possible?

Thanks


Answers:
author: Yilin
body: It is currently not possible, as the application link system between JIRA and Confluence is not using the entitylink, plus the entitylink is going to be deprecated in the near future.

Otherwise, if you wish to do that, maybe you can restrict the Confluence home page access to the user then only give access to the project home page , so that in the list, it will show only the project home page.
comment approval in confluence 4.3.x
Asked by tzigone:

Hi,

Is it possible to approve comments before they are published in Confluence? I checked adhoc workflows plugin page, but I am not sure that they have comment approval feature.


Answers:
author: PeterKoczan
body: Hi,

As far as I know the mentioned plugin does not have this feature, however I would encourage you to contact the plugin developers to see if they have any plans implementing this.

We had a feature request for this to be implemented in Confluence natively but seemingly there was no sufficient demand to develop such a feature: <https://jira.atlassian.com/browse/CONF-13202>

Kind regards,

Peter


Tags: approver

comment
are plugins automatically upgraded to latest version in major releases
Asked by Ron Farmer:

we are looking to upgraded from 3.5 to 5.1. We have many installed plugins. Are they upgraded to the latest version as part of a major release or is a seperate upgrade required?


Answers:
author: Bhushan Nagaraj
body: You need to upgrade your plugins separately. Recommend reading the upgrade guide before upgrading directly from 3.5 to 5.1
allowing jira users to access confluence spaces
Asked by Jeremy Sanderlin:

Greetings,

I have a project in Jira and a space in Confluence. I have created the users in Jira and they all have successfully accessed the Jira project. However, I seem to be unable to add those same users to the corresponding Confluence space. I've gone to the "Confluence Admin" page and then clicked on "Users". This action takes me straight back to the Jira "Users" page. I also attempted to enable the "External user management" option, but I am not able to do so as the check box is grey'ed out.

Please assist me to remedy this situation.

Thank you for your time.


Answers:
author: Pascal Charbonneau
body: As far as I remember you also need to then connect the project itself to the space in confluence via the Application links under the Project administration screen


author: Pascal Charbonneau
body: You probably have done it already but just checking in case, you have linked your Applications via Applinks?


Tags: cloud

confluence-cloud
When I use a horizontal line it shows up fine but the next time I go to that page it becomes a double horizontal line
Asked by Shreena Patel:

Why is this? It became annoying as I would have to remove the line on each page because of this issue. Does this happen to anyone else?


Answers:
author: Mick Davidson
body: No idea I'm afraid, but sometimes when I add one, it will only appear if I press Return to add another line below the one I wanted the horizontal line to appear on.

If you then go back to the blank line that's above the horizontal line, the horizontal line will disappear.

Niether of these things happens consistenly and I've experienced this on two versions (4 and 4+) and for two different companies.

Cheers.


Tags: cloud

confluence-cloud
Show heading 1 in Custom Header?
Asked by Julie Lieber:

Hi Confluence,

Is there CSS that allows a Confluence page's H1 to display in the header (Enter Custom Header)? Sure makes long, exported PDFs easier to read...

Thank you,

--Julie


Answers:
author: Steffen Heller
body: Yes, there is. This CSS displays h1s in the top-center position of the header:

```
h1 {position: running(header1);} @page {@top-center {content: element(header1);}}
```

But I doubt it will be easy to read.

With this the h1 headlines are moved (not copied!) from the page to the header and so it is hard to tell where on the page a new h1 chapter begins.

comments: author: Julie Lieber
body: Thank you, Mary and Steffen. I will experiment and update the thread.

--Julie


author: Julie Lieber
body: I can duplicate Steffen's "move H1 headings to the header," but I am not able to modify it appropriately or use Mary's reference to the Print Stylesheet instructions to create an elegant running header. Has anyone online actually accomplished it?


author: Steffen Heller
body: @Julie:

What have you tried? Have you defined your formats with

```
h1, h2 {/* define color, size, etc. here */}
```

Doesn't that work?


author: m
body: Julie,

You should be able to modify the Print Stylesheet to do this in PDF

<https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF>

Mary


Tags: css

header
How to use atlassian in website design
Asked by Augusto Toledo:

Hello,

We are having a blast with JIRA and Confluence. However, I'm not well versed in Confluence yet and I would like to know if it is the correct tool to do the following.

We are curently in the design stage of a website project, and all of our team members are full of ideas regarding the site layout, UI components, color schemes, etc. Some of them has prepared very good presentations to show their ideas.  
Besides the typical meetings where all of us share their ideas with the team, we would like to store them in one central location, so that everyone of us can look at it at any time.

**Is confluence the right place to do this kind of brainstorming activities, or it's intended to other purposes?**   
If so, what is the correct way to do it? Create a space and then one page for every member, or one page that can all edit?

Thank you very much


Answers:
author: Ryan Goodwin
body: Hi Augusto,

I think Confluence is the perfect place to do this kind of collaboration! It is intended to bring people and ideas together in a common area. I wouldn't say there is a 'correct' way to do it, but it sounds like you've got the right idea. If you have a specific project, create a space for that project, then you'll have a location for people to access and collaborate on that project.

Hope that helps!

comments: author: Augusto Toledo
body: Great, we are in the right place then.

Thanks!


Tags: confluence-administration
Bamboo Widget on Confluence not available (ondemand)
Asked by jh:

Hello,

I seem not to be able to use the Bamboo Widgets on (ondemand) Confluence, as they seem not to be available there. I also don't find an option to add them. I used to use them in the download version, and would like to also use them now on ondemand.

Any suggestions?

Thanks, Jan-Hendrik


Answers:
author: William Zanchet [Atlassian]
body: Hi Jan-Hendrik,  

As far as I know, you just need to open a ticket in the OnDemand project, and ask them to add the Bamboo Widget for you. Otherwise you can follow this documentation, to add it:  

[https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets](https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets "Registering External Gadgets")

I hope this helps.  

Cheers,  

WZ

comments: author: jh
body: It worked by support ticket :-)


Tags: bamboo

cloud

confluence-cloud
Confluence anonymous access have bigger rights than logged in users
Asked by B?a?ej O_:

Hello.

I have a problem with access to confluence.

In our company we have 500 license jira tier and 10 license confluence tier.

Anonymous user can view all unrestricted spaces and pages in confluence. Whenever a user logs in he gets lesser rights than anonymous user - he CAN'T EVEN VIEW unrestricted pages. I know that it's because users are not added to confluence-users group. But...

...is there any possibility to grant logged in user the same rights that anonymous user has? Both of these don't use a license, so there is no loss, just convenience.


Answers:
author: C. Faysal
body: what does your confluence Global Permissions Setup look like?

you may also check the relevant space persmissions

everything is described well [here](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview)

comments: author: B?a?ej O_
body: Ok, that was really simple. I must have been in a bad mental condition to miss it :)

I granted browse access to group "users" (the same that contains all jira users), and it now works perfectly! Thanks for the hint!


Tags: access

anonymous

confluence-administration

user
mailing attachments: drag and drop attachments from confluence into outlook emails
Asked by red sonja:

i often need to send various attachments from our confluence via outlook.

is there a way to either drag \& drop attachments into the email or maybe any other alternative, that doesn't require to download and save the files locally to email them via outlook?

i'm hoping very much, that there's a solution to this!

thanks a lot!!


Answers:
author: hsuhailah
body: I'm afraid there's no feature to accomodate this at the moment. A download/save to machine is still required. FYI, there's a feature request to implement a vise versa here: <https://jira.atlassian.com/browse/CONF-28812>


author: red sonja
body: aren't there more people needing this feature??


author: red sonja
body: ok then let's vote for the feature!! <https://jira.atlassian.com/browse/CONF-28812>


author: Wim De Kimpe
body: we have been looking for this feature for quite a while now, we miss this a lot, anyone using Confluence would use this I believe


author: red sonja
body: thanks, i will vote for that very! helpful issue!


Tags: attachment

email

ms-outlook
Error trying to connect to Confluence DB using CLI
Asked by aravind:

Hi ,

I am trying to connect the confluence DB from the CLI

I made sure that the host name and DB name is proper , Also copied te mySQL jar in the CLI folder.

PFB the command and error i get ,

./confluence.sh --action runFromSql --sql "select 'getServerInfo' as action from test01 limit 2" --host "myhostname" --driver "mysql" --database "confluencedb"  

Client error: Exception getting database connection: Could not create connection to database server. Attempted reconnect 3 times. Giving up.

Could any one please help in resoving this error .

Thanks,

Aravind N.S


Answers:
author: Bob Swift (personal)
body: The error indicates that the JDBC driver has been found ok and it has attempted to contact the database at the host location you specified.

1. Make sure the host is a valid location from the client you are using (ping for example)
2. Make sure the database server allows connections from the client's address


author: nriley
body: Hi Aravind,

I would check a couple things:

First, double-check that the JDBC driver for mySQL is in CLI's **lib** folder.

If this doesn't resolve your issue, I would try the suggestion given in this answer ([https://answers.atlassian.com/questions/54933/jira-cli-no-suitable-driver](/questions/54933/jira-cli-no-suitable-driver)) in reference to the Jira CLI:

```
The jdbc driver is working. The error comes from the url option. The url below solves my issue:--url jdbc:mysql://&lt;host&gt;/jira
```

In your case, I would assume \<host\> would be the same as what you are using with your --host arguement.  

Hope this helps!