youngmon/atlassian-qna huggingface dataset:
Search both JIRA SD and Confluence at the same time
Asked by Saad:

Hi

Our firm uses both confluence and JIRA SD. Is it possible to somehow use the Search feature to search both confluence and JIRA at the same time?

Our knowledge base is shared across both platforms and it would be great if the search box looks across both databases.

Thanks

Saad


Answers:
author: JP _AC Bielefeld Leader_
body: No, that is not possible, right now. I asked that question \& suggested a federated or combined search for Jira / Jira Service Desk \& Confluence to the Atlassian staff, but it's not really on their list right now. I also checked the marketplace for a solution: No success....

Best

JP


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
Error 404 when reading a page with API
Asked by Fabian Ischia:

I'm trying to read Confluence pages using the APIs. Every attempt to read a page ends in error 404. I have tried various URL formats:  

curl -X GET -u \<USERNAME\>:\<API TOKEN\> -H "Accept: application/json" 'https://\<MY COMPANY DOMAIN\>/wiki/rest/api/content/898042287'  
curl -X GET -u \<USERNAME\>:\<API TOKEN\> -H "Accept: application/json" 'https://\<MY COMPANY DOMAIN\>/confluence/rest/api/content/898042287'  
curl -X GET -u \<USERNAME\>:\<API TOKEN\> -H "Accept: application/json" 'https://\<MY COMPANY DOMAIN\>/wiki/spaces/ds/pages/898042287'

I can create a new page without problems, the page ID on the above example is from the newly created page using the API, it is jut the GET commands that fail

I followed all different versions of the API documentation online, but none of them works. Also tried using Python with same results. I can always create pages, but I cannot read them.

I assume the URL might be incorrect for the latest version of Confluence Cloud?


Answers:
author: Stephen Sifers
body: Hello Fabian,

Thank you for reporting your issue along with the examples you provided. I tested the following on a Mac using Conflund cloud and found I was able to GET pages without issue:

```
curl --request GET \
?--url 'https://DOMAIN.atlassian.net/wiki/rest/api/content/123456' \
?--user 'email@example.com:<api_token>' \
?--header 'Accept: application/json'
```

To see where the disconnect might be, you stated you're using REST API calls to create content but you're unable to GET the content you've created. Could you please show us the REST API POST or PUT calls you're making against Confluence?

Once we have the REST API calls you're using that work we might be able to find the issue with getting your GET calls working.

Regards,  
Stephen Sifers

comments: author: Fabian Ischia
body: Hi Stephen, thanks for the response. I just tried the same script from Friday and today they are working. I guess it was some glitch on the servers.


Tags: atl-adm

cloud

confluence-cloud

rest-api
Internal page publishing is pending...
Asked by Thomas Bithell:

We have some Pages that a user is wanting to Publish changes to. There is no workflow on the Space but the Pages are showing this error:

![screenshot-2.png](https://jira.micron.com/jira/secure/attachment/840805/screenshot-2.png)

Does anyone have any idea what the cause and fix for this is?

I cannot find anything documented for this error that is generated by Confluence. I wish there was a place where Confluence messages and errors are documented with some detail of what they mean and how to fix them.


Answers:
author: Thomas Bithell
body: In answer to my own question we have found that the problem is related to Comala Workflow Remote Publishing

comments: author: J4n5chmiddi
body: Ok cool that you found your own problem. Ich have the same Problem and it would be nice, if you tell me what was the Problem with Comala Remote Publishing. I use the same Addon.  

With kind regards.

Jan
Jira Service Desk(server), confluence Cloud for Knowledgebase
Asked by Carl Allen:

Greetings all,

We have a fairly robust internal confluence for our company, and an external facing customer service desk.

We are starting our customer knowledge-base phase.

We take e-mail requests from anonymous users, (and create an account) -- I know, not best practice, but what can you do, contracts!

So whatever we end up with has to be completely open, and thus the desire for a second confluence, for example some add-on selections that make using our confluence for a customer facing-knowledge-base not-ideal, such as SAML SSO.

I know that it no longer works the OTHER way:

<https://confluence.atlassian.com/servicedeskcloud/blog/2017/12/knowledge-bases-must-be-on-the-same-domain-as-your-service-desk>

But has anyone had a similar experience, or maybe some ideas we could try?


Answers:
author: Vygandas Skrodenis
body: Hi Calr,

From our own experience, we kept on asking customers to create acct for using JSD, as in my opinion it's great to have some kind of authentication for customers. Creation of anonymous view for Confluence KB and having restrictions based in KB should help in limiting what customers can view. Also recommend revisiting all space to overview page permission configurations as it's most essential part in having anonymous user access to Confluence.

I hope some ideas will help you finding solution.


author: Carl Allen
body: Hmm The problem is that our service desk HAS to take e-mail requests per contracts.

So in order for someone to get an account all they had to do is send an e-mail into our service desk and then they get a customer account, this isn't terrible secure, but its one of our restrictions.


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
Merged companys
Asked by J?hannes ?lafur J?hannesson:

When companies merge who both have atlassian products can we create access groups that can access various JIRA projects and confluence pages on each other sites using the licenses they already have on each side ?


Answers:
author: Shannon S
body: Hello J?hannes,

Interesting question, thank you for asking. The users will need to be licensed on both instances in order to access the content. If you want to save licenses then it would make more sense to merge the two instances together.

Unfortunately on Cloud, merging two instances together isn't as easy.

* [How to merge two different Jira Cloud applications together](https://confluence.atlassian.com/jirakb/how-to-merge-two-different-jira-cloud-applications-together-779160767.html)

For Confluence, you would need to do a space-by-space import.

* [Import a Confluence Space](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html)

I hope that answers your question. Let me know if I could help you with anything further.

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
Include Excerpt does not display data but include page does
Asked by Caroline Burgess:

I have 2 pages in the same space.

Page 1 - Includes the 'excerpt' macro and there is only 1 excerpt in the page

Page 2- Includes the "include excerpt' macro. It is only displaying the title of the page

I saw posts that permissions or lack thereof can get in the way of displaying data, yet, when I use the 'include page' macro and point to Page 1, all of the contents of that page displays on Page 2.


Answers:
author: Caroline Burgess
body: Never mind. I figured it out. There are 2 pages with the same name, one of which was in a different space and I was selecting that one.
Subscribe to blog
Asked by Mike Mullins:

Can someone without a log in subscribe to a feed? We don't have everyone registered yet and we have people that would like to subscribe to some of the blogs. If not is there any other way to have an anonymous user be updated when we change something. Thank you in advance


Answers:
author: Bill Bailey
body: In a word no. The system has no way to know the email address of an anon user. Confluence requires a user be logged in to subscribe.


Tags: confluence-server

server
Host the website(html pages) in confluence
Asked by Dolly P:

I need to host the website(html pages) in confluence.

I have added the related folder "XYZ" in path /opt/atlassian/confluence/confluence/ , and trying to access the index page with url as https://confluence_url/XYZ/html_folder/index.html but the page is not displayed , though I can see the source code but it is not rendered , not in proper format.

I have checked the existing confluence plugins but all are in placed. Can you please suggest what might be an issue.

Reference used from -- <https://confluence.atlassian.com/confkb/how-to-use-confluence-to-serve-static-content-677282407.html>


Answers:
author: Dario B
body: Hi [@Dolly P](/t5/user/viewprofilepage/user-id/3200635) ,

If I understand correctly in your Internet browser you can see the html code by viewing the page source, but this is not rendered when you try to open the page normally.

If this is correct then I believe you are facing the bug mentioned in [the KB article you mentioned for reference](http://%20https://confluence.atlassian.com/confkb/how-to-use-confluence-to-serve-static-content-677282407.html ):

* [\[CONFSERVER-53166\] Confluence does not render static HTML Files](https://jira.atlassian.com/browse/CONFSERVER-53166)

Please review above bug since it is providing more information as well as possible ways to workaround the issue:
>
> #### Workaround {#toc-hId--678185060}
>
> **Plugin Folder:**   
> Inside \<Confluence-Install-Directory\>/confluence, create a folder called plugins. Browse to \<Confluence-Install-Directory\>/confluence/plugins and drop the AtlassianTest.html inside it. Try to access the file through the following path: \<YOURBASEURL\>/plugins/AtlassianTest.html and it will render your content just fine.
>
> **HTML Injection:**   
> Parallel to that, you may inject the following HTML to your code, inside the header part:  
>
> ```
> <meta name="decorator" content="none"/>
> ```
>
> In the end, your code should look like this:  
>
> ```
> <html><header> <meta name="decorator" content="none"/> <title>This is title</title></header><body>Hello world</body></html>
> ```
>
> With this, you can place your custom inside \<Confluence-Install-Directory\>/confluence directory and it should render fine.

Some other information is available in the comments to the bug ticket.

Please vote for the above bug ticket and set yourself as a watcher so that you will be notified in case of any update/progress. The bug will be addressed according to the [Atlassian Cloud bug fixing policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html "https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html").

Cheers,  
Dario


Tags: confluence-server
I can't find Confluence Groups settings
Asked by Andreas Georgiou:

Hoping you can help me out.

I'm trying to edit our Group settings so I can add a member to a group, and I'm following this document <https://confluence.atlassian.com/doc/adding-or-removing-users-in-groups-138321.html>

But I can't seem to find the Groups icon where the document suggests.

This is what I see, any help?

![Screenshot at May 17 11-54-10.png](/t5/image/serverpage/image-id/54949i27084F692CDD611B/image-size/large?v=v2&px=999 "Screenshot at May 17 11-54-10.png")


Answers:
author: Thomas Schlegel
body: Hi [@Andreas Georgiou](/t5/user/viewprofilepage/user-id/2619795) ,

the direct URL for Confluence Server is

[https://\<your-server\>/admin/users/browsegroups.action]()

or on Cloud:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/54950i4C56D44E54216856/image-size/large?v=v2&px=999 "image.png")


Tags: user-management
How can I modify the create issue screen displayed in confluence?
Asked by Jens Trompter:

I use Confluence to capture the software development requirements. I want to create the UserStory from Confluence. A standard entry mask for JIRA issues is displayed. Is it possible and if so how to customize this capture dialog to capture additional attributes?


Answers:
author: Tanya Gordon
body: Hi,

As far as I know, the fields that are displayed on the create issue screen in Confluence are the required fields that are set as required in the fields configuration scheme.


Tags: confluence-server

server
HTTPS/SSL confluence KO
Asked by wajih zouaoui:

Hello,

i'm really out of ideas with a problem regarding the HTTPS connect to confluence 6.12 .

i've added the connector for port 443 and it's like this:

```
<Connector port="443" maxHttpHeaderSize="8192" address="services.oddo-bhf.com"
maxThreads="150" minSpareThreads="25" 
protocol="org.apache.coyote.http11.Http11Nio2Protocol"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
clientAuth="false" sslProtocols="TLSv1,TLSv1.1,TLSv1.2" 
sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" SSLEnabled="true"
URIEncoding="UTF-8" keystorePass="XXXXX" keystoreFile="D:\XXXX\priv_ks.jks"
ciphers="SSL_RSA_WITH_3DES_EDE_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_DSS_WITH_AES_128_CBC_SHA,SSL_DHE_DSS_WITH_3DES_EDE_CBC_SHA" />
```

There is a timeout error on the browser while trying to reach confleunce.

I've checked the port 443 in the firewall and everything seems to be good.

Using netstat , i can see that a connect attempt has been established on the 443 port then it turn to CLOSE_WAIT .

Can you please help ?

thans a lot


Answers:
author: wajih zouaoui
body: yes i'm able to telnet the port 443 and we have tested to reach on ssh the ilo and it worked.


author: wajih zouaoui
body: Hi Grigory,

yes it has been changed to "<https://services.oddo-bhf.com>" .

comments: author: Grigory Salnikov
body: Hm, and you're positive you're able to telnet to the port 443?


author: Grigory Salnikov
body: Hi [@wajih zouaoui](/t5/user/viewprofilepage/user-id/1796258) !

Have you changed your Confluence base URL?


Tags: confluence-server

server
Advice for taking the Confluence Admin exam?
Asked by Capi [resolution]:

I'm considering taking the certification to become a Confluence Admin, but it's a path not many consultants at my organization have done, so I'd like to ask here.

How long did it take for you to study for the certification? How many of you were heavy Confluence Admins, and how many of you were simply Confluence power users? Did you find it hard?


Answers:
author: Thomas Bowskill
body: [@Capi \[resolution\]](/t5/user/viewprofilepage/user-id/1205339) funnily enough I just posted my thoughts this a few days ago when I passed the ACP-200 Confluence exam. Pasting the thread below for you - if you want to know any more of my experience, let me know :)

<https://community.atlassian.com/t5/Confluence-discussions/My-thoughts-fresh-from-passing-the-ACP-200-Confluence-Admin/td-p/1083779>


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Capi \[resolution\]](/t5/user/viewprofilepage/user-id/1205339) ,

My advice is to practice - try out every setting and every macro you can just think of yourself. A lot of questions are very specific and the so-called "hands memory" will definitely help you.

For example, you can be asked with the help of which macro you can do this and can't do that. And "this or that" is not an obvious thing which you can find out from the name of the macros - if you don't use macros very often (and you may not if you are the Confluence administrator), you just won't remember it.

We've created an [educational portal](https://knowledge-hub.stiltsoft.com/confluence) about Confluence where you can find links to online courses, how-to blog posts, books and other resources. Hope it will help you.


author: Nic Brough -Adaptavist-
body: I can't speak for the exam as I've not sat it myself, but I do have one piece of advice - even experienced admins and power users should check the exam guides and docs for the lists of things you will be tested on. The questions are divided into a series of subject areas (for example, email, macros, permissions) and you will get at least one question in each area.

When I looked at the stuff around email, all I'd done was add the outgoing email server settings, tested and not had to troubleshoot or do anything more. So I would need to do quite a lot of reading to get up to speed, even after several years admin!

comments: author: Capi [resolution]
body: Thanks for the advice [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) !


Tags: certification

confluence-server

server
Unable to move page & issues with Server.xml
Asked by Martn Andersson:

Hello!

Ive just installed Confluence and ive started to migrate our documentation.

Ive made a space with 3 childpages, i want to move one of the childpages to another- but whenever i select the childpage and then select MOVE its just loading.

Im also getting an error message regarding the server.xml

"Tomcat config is incorrect"

My server.xml is configured to use an reverse proxy with http (nginx)

But im still waiting for our network guy to open the port for this, so i reverted back to using the default config- but after several restarts of the server \& confluence its like Confluence isnt reading this file.

Im still receiving the server.xml error saying that Scheme should be this, proxyname etc (this is after ive changed to default config)


Answers:
author: Andrew
body: Hi [@Martn Andersson](/t5/user/viewprofilepage/user-id/1869885) ,

Could You please tell more information?

Form Nginx side customization is fine? <https://confluence.atlassian.com/x/cNIvMw>

In server.xml check that comment is correct

For example, in notepad++ you can see which block commented.

![12345.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/54939i5D994954861DDE92/image-dimensions/526x268?v=v2 "12345.PNG")

Also don't forget check 'base url' in admin panel confluence.

B.R.

comments: author: Martn Andersson
body: From Nginx everything is OK, but we are waiting for 8090 to be opened so our reverse proxy will work.

As of right now iam using the default scheme![Server.png](https://community.atlassian.com/t5/image/serverpage/image-id/54940i2A34F6D9F5BE30F7/image-size/large?v=v2&px=999 "Server.png")


Tags: confluence-server

server
Child page display with limit and link to view all?
Asked by Anthony Holden:

Hi,

Is it possible to show child pages on a confluence page the same way as is shown in the sidebar?

Ie, set a limit to the number of pages shown by the macro (whether that be children display or page tree), but have a link below that provides the ability to view all of them?

Eg:

![chrome_gtPGo8synQ.png](https://community.atlassian.com/t5/image/serverpage/image-id/54915i27148E3D85058B5F/image-size/large?v=v2&px=999 "chrome_gtPGo8synQ.png")

Cheers,  
Tony


Answers:
author: Fabienne Gerhard
body: Hi [@Anthony Holden](/t5/user/viewprofilepage/user-id/3050042) - welcome to this wonderful community

I don't think there is a solution in the child macro for your question. You can restrict the number of pages shown by child macro which would limit the number.

A quick solution could be using the expand macro combined with child macro for showing the rest (and excerpt of course the first 3 pages)


Tags: child-page

confluence-server

display

page

server
How to see, which attachments are in use and which not?
Asked by So?a Duchovi?ov?:

Hello, is there any way to see in this list, which attachments are in use are whit are not? I am using only 5 pictures on the page now, but it is saying, that all attachments are "current". Lots of them are duplicated, but authors didn't delete them. Thank you.

![attachments.png](/t5/image/serverpage/image-id/54913i00458849F06196A0/image-size/large?v=v2&px=999 "attachments.png")


Answers:
author: Shannon S
body: So?a,

Welcome to Community! It's nice to have you.

This particular feature is not available in Confluence, but we have a feature request to detect unused attachments below:

* [CONFCLOUD-16577](https://jira.atlassian.com/browse/CONFCLOUD-16577) *Ability to detect unused attachments*

If this is something you'd be interested in, please feel free to vote on it and watch it in order to be updated of any changes.

I'm aware of some add-ons in [Marketplace](http://marketplace.atlassian.com) that could help with this in Server, but as far as I am aware, none for Cloud that could help with that. I am tagging the Marketplace collection on this, just in case anyone is aware of one that could help.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: atlassian-marketplace

attachment

cloud

confluence-cloud
Quotation to upgrade Confluence 3.5.16 to latest version
Asked by Soumya Mukesh:

Hello

I am Soumya Mukesh, R\&D Manager at Aptean. I am looking for a quotation to upgrade Confluence 3.5.16 to latest version. I am not the account holder and I am sure someone was the account holder from Aptean. We are unable to figure that out and have lost that information. Hence not able to login confluence and get relevant information.

Can this account be transferred if one exists for Aptean?

Note: PO-100168 dated 7/7/2014 was generated in our system for Confluence 50 Users Commercial Software. This is the only information I have right now

Looking for quick response.

Thanks

Soumya Mukesh


Answers:
author: Soumya Mukesh
body: Thanks Kat.


author: Kat Warner
body: Hi Soumya,

You will need to contact an Atlassian Solution Partner that works in your area. You can search for a solution partner [here](https://partnerdirectory.atlassian.com/).


Tags: atlassian-support
Google Team Drive in Confluence?
Asked by Scrum Flower Boy:

I recently read the news about the new media picker in Confluence and was excited to finally see a proper Google Drive integration!

However, once I connected my account I was disappointed to see it only accessed My Drive and none of the 8 different Team Drives I have Manager permissions for.

Is this the expected behavior?

Our company is relying heavily on Team Drives to structure our organization and on Confluence for documentation. Would love to be finally be able to connect the two effortlessly.


Answers:
author: Shannon S
body: Hello Alex,

Happy to hear about your eagerness to try out our new Google Drive integration! I'm also disappointed to hear that it's not working as expected for you.

I looked into this issue and it does appear that Confluence is having issues displaying files from Google Team Drives. Have a look at the reported bug below:

* [CONFCLOUD-55650](https://jira.atlassian.com/browse/CONFCLOUD-55650) *Unable to see embedded google docs in a confluence page in case the contents are stored in Team Drives*

At this time you will need to store files in My Drive instead in order to be able to embed the file in Confluence.

Please click **This affects my team** on the bug above in order to report it for your users. I would recommend that you watch the case if you want to be updated of any changes.

Thank you for your understanding.

Regards,

Shannon

comments: author: Scrum Flower Boy
body: Thank you for the answer.

Unfortunately, the My Drive workaround is not applicable. The files I need to embed in Confluence pages are organized in Team Drives due to permission needs + collaborations. I can't have them in My Drive. :)

Will be watching the issue and hopefully this gets resolved soon.


author: Shannon S
body: Alex,

I'm sorry to hear that you won't be able to use the Google Drive integration for this reason. Fingers crossed we can resolve this ASAP to get you up and running!

Regards,

Shannon


Tags: cloud

confluence-cloud