youngmon/atlassian-qna huggingface dataset:
Email address change request
Asked by devhassan:

Hi,

I'm getting this issue mentioned in below image and unable to change my email address of bitbucket.  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/132517i3CC931BD368B9F8D/image-size/large?v=v2&px=999 "image.png")  

I need to change it to the email I've associated with my JIRA account. Can you please explain what can I do here?

Best Regards,  
Hassan


Answers:
author: Theodora Boudale
body: Hi Hassan,

Please allow me to give some context first: we use Atlassian accounts (the ones for <https://id.atlassian.com/>) for login to both JIRA Cloud and Bitbucket Cloud. This is to provide single login to Atlassian Cloud products with the same email.

If you already have a Bitbucket Cloud account with email_1 and a JIRA Cloud account with email_2, then there are two Atlassian accounts, one for each of these emails, and the email change will not be possible.

I would suggest contacting the Bitbucket Cloud support team, as they can assist you with the email change in this case. You can open a support ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. The support ticket will be visible only to you and Atlassian staff.

Please provide in the ticket the email of your Bitbucket Cloud account and the email of your JIRA account, so the engineer working on your case can help you.

If you have any questions, please feel free to let me know.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Bitbucket pipeline logs are not readable, How can we fix the logs?
Asked by Ranjit Sharma:

Hi Team,

There is the problem in pipeline logs, it is mixing up unknown variables so please fix this because when it fails very difficult to understand the problem. You can see the below snapshot image.

![Bitbucket-Pipeline-log.png](/t5/image/serverpage/image-id/132543i071C3B5B200A3919/image-dimensions/419x185?v=v2 "Bitbucket-Pipeline-log.png")

Regards

Ranjit Sharma


Answers:
author: admirp
body: Hi,  

It's not related to _PROD variable but content of variable.

Let's say you have variable AWS_ACCESS_KEY_ID_PROD with secret value "a", pipeline will try to replace every letter "a" in output because you have declared it as secret variable.


author: Halyna Berezovska
body: [@Ranjit Sharma](/t5/user/viewprofilepage/user-id/3257374) yeap, now I can see this.

You can submit a bugfix request to open bitbucket pipelines jira or try to find suitable request [here](https://jira.atlassian.com/browse/BCLOUD-13452?filter=97052) .

I know what it can be - perhaps when your variable match with some pattern in logs, it can be substituted. I saw it a couple of times.

For new request please, put exact steps to reproduce the issue.


author: Halyna Berezovska
body: [@Ranjit Sharma](/t5/user/viewprofilepage/user-id/3257374) thanks for the question.

Please, specify what unknown variables do you mean that are mixing up?

In pipelines infra when running a pipe, it is logged how the container is run. It may help to discover the problem and to see quickly what global variables are passed.

Also, you can see the trace of your pipe failing just after the container running.

Regards, Galyna

comments: author: Ranjit Sharma
body: Hi Galyna,

Thanks for replying, you can see the logs what I attached. I mean to say logs are not correct i.e it is replacing letter 's' with PROD_VARIABLE event though we are not using it in staging environment deployment.

When I removed PROD related environment variables then logs were fine.

Is there any problem with PROD word specified in pipeline environment variable names ?

Thanks \& Regards,

Ranjit Sharma


Tags: bitbucket-pipelines
Forms for Confluence (Powered By Adaptivist) : I would like to edit form responses after submissions
Asked by Nagaraju:

I would like to edit form responses after submissions for the space.

I am allowing multiple submission from each user. So i need to edit the responses after submission.(i am the space admin)

But there i can see only Export, Download attachments options.

Forms for Confluence : <https://docs.adaptavist.com/x/Pog4Bg>

Version 8.4.0


Answers:
author: Ram Kumar Aravindakshan _Adaptavist_
body: Hi [@Raju](/t5/user/viewprofilepage/user-id/4814955)

Were you able to find a solution to this question?

Thank you and Kind regards,

Ram

comments: author: TN Raju
body: Not yet [@Ram Kumar Aravindakshan _Adaptavist_](/t5/user/viewprofilepage/user-id/2988015)

Any suggestions will be grateful ?


Tags: adaptavist

confluence-server

scriptrunner

server
Cannot delete a space in Confluence Cloud
Asked by Martin Stofko:

Hi all,

I was deleting all spaces I had in cloud (from test migration) to prepare for final migration from on-premise to cloud. Everything went fine until I tried to delete one space and it got stuck. Progress was 0% after 1 hour waiting and remaining time was still growing. So I tried to refresh the page and then I got only "Page not found".

Now when I try to access space via url <https://xyz.atlassian.net/wiki/spaces/>\<space name\>/overview I get only page where it says "You've stumbled on a restricted space" and I can do nothing.  
Then when I go to Confluence administration -\> Space Permissions I can see that space in Individual Spaces and I can "Recover Permissions". When I do that, I can access space again (only via url, it is not visible in View all spaces option.  
But it is acting weird because I have access to that space only for couple of seconds and then it delete space permissions again (I can see that in audit log). I tried multiple times to delete that space again but it wont help.  

In my opinion the very first job is in some stuck state. Is there any option to list all running jobs and kill it somehow?

Thanks.  
Martin


Answers:
author: Hana Ku?erov?
body: Hi [@Martin Stofko](/t5/user/viewprofilepage/user-id/4963169) ,

have you tried to contact Atlassian support about this? I'm afraid you won't be able to fix this without them.

comments: author: Martin Stofko
body: Hello, yes I contacted them and they had to delete space from database. So now it is solved


author: Martin Stofko
body: And I forgot to add that I have been waiting for around 15 hours and space is still there.


Tags: cloud

confluence-cloud
Issues with the Dropbox Apps
Asked by Roxsanne:

I downloaded Dropbox for Confluence Cloud. But have since realized that another Dropbox App \[Dropbox for Confluence by ikuTeam (Office 365 \& Gsuite Apps) Gold Marketplace Partner\] is a better fit.

I get an error message when I try to download the new Dropbox App. I assume it's because I still have the other app installed.

The issue is the current Dropbox for Confluence Cloud is showing on my Billing Console but not on my Manage App list. After I cancel the subscription to the current app I won't be able to select Uninstall as the app does not appear there.

Feedback appreciated!


Answers:
author: Brant Schroeder
body: [@Roxsanne](/t5/user/viewprofilepage/user-id/5166434) Welcome to the Atlassian community

I would suggest submitting a support issue to Atlassian <https://support.atlassian.com/contact/> They will be able to take a look at your instance and see what is happening.


Tags: cloud

confluence-cloud
display jira issues details in a dedicated section
Asked by silvio croce:

hello

I would love to add a section on the right of my confluence page to display the details of the issues that I click on the left section.

Like it happens in a kanban board for example.

Is there a way?

thanks in advance


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@silvio croce](/t5/user/viewprofilepage/user-id/5157638) ,

unfortunately there is no a specific macro that simulate that board feature.

Fabio

comments: author: silvio croce
body: too bad, but thanks for answer!


author: Fabio Racobaldo _Herzum_
body: you're welcome [@silvio croce](/t5/user/viewprofilepage/user-id/5157638)


Tags: cloud

confluence-cloud

display

issue

jira
Can I have a template section with four column?
Asked by LYN:

I would like to put four card well distributed in a row.   
Thanks.


Answers:
author: Mohammad Zekrallah
body: Guys this is very basic and really needed feature. Any chances its gonna get implemented soon ?


author: Holly Grove
body: Newby here. I've tried the section/layouts, but when I click on it, it just automatically makes 2 columns with the most option of 3. Any new work arounds? I saw that you can make a table with no headers, but I don't want borders.


author: Josh Coleman
body: Issue persists as of 12-Feb-2024

Can this be resolved please


author: Jerryton Surya
body: Hi [@LYN](/t5/user/viewprofilepage/user-id/5166505) welcome to the community  

Follow these steps to have a four-column template section in Confluence

1. Click on the "+" button in the toolbar to add a new macro.
2. Type "section" in the search bar and select the "Section" macro from the list.
3. In the "Section" macro editor, select the "Columns" option and choose "4" from the dropdown menu.
4. Click on the "Insert" button to add the four-column section to your page.
5. You can now add content to each of the four columns by clicking on the "+" button inside each column and selecting the appropriate macro or content type  

   Let me know if this works for you

comments: author: Ruby
body: There is no Section macro.![Screenshot 2023-10-03 at 3.15.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/284267iEF05B7DEF582AB88/image-size/large?v=v2&px=999 "Screenshot 2023-10-03 at 3.15.10 PM.png")


author: Lauren Shone
body: Experiencing same issue. Would like to create a section with 4 columns but can't seem to find a way.  
Has anyone found a solution?


author: DOS SANTOS FACAO
body: With the new Confluence version I can't have more than 3 columns in a section.

The solution is a table without headers but we still have table lines around cells.


Tags: confluence-server

server
Table excerpt macro: Reference a page version?
Asked by sridhar vaidyanathan:

I don't see an option to reference a specific page version while setting up a Table Excerpt include. This can come in handy when you want to reference a particular page version in weekly reports.


Answers:
author: Stiltsoft support
body: Hi [@sridhar vaidyanathan](/t5/user/viewprofilepage/user-id/5137415) ,

If I understand the question correct, you see the option to show current page version via the Table Excerpt Include macro but want to show and "grab" excerpts from other specific page versions as well?

I'm afraid that it is not possible because only the current page version is published and active. All the older page versions are like data storages, you need to restore them before you'll be able to see an actual page.


Tags: cloud

confluence-cloud

filter

table

table-excerpt

table-filter

table-filter-and-charts
How do I make Confluence Search/CQL search phrases that are linked to external links?
Asked by Brody Smith:

We are looking to host a collection of PDFs on an external site (think: Google Drive), but we are wanting users to be able to search for the specific file name on Confluence, see it in the suggested search items and, when clicked, be directed to the external link. How can we make this work? CQL?


Answers:
author: Gregor Keller
body: Hi Brody,

i think we have the similar problem. On confluence server you could try the raytion app (e.g. [Search Connector for Microsoft Search \| Atlassian Marketplace).](https://marketplace.atlassian.com/apps/1223144/search-connector-for-microsoft-search?hosting=server&tab=overview)

If we had confluence server, we would use them.


Tags: confluence-server

search

server
Asset Management QR Code
Asked by Sergio Montoya:

Hello, the orientation of my QR codes are incorrect every time I download the QR code to print. However I checked old Asset PDFs in my downloads folder, and they still show as the correct orientation. Is there a way to edit the way its being downloaded?![Screenshot 2023-03-09 133823.png](/t5/image/serverpage/image-id/244835i4346BFE43CA6A7A8/image-size/large?v=v2&px=999 "Screenshot 2023-03-09 133823.png")

![Screenshot 2023-03-09 133612.png](/t5/image/serverpage/image-id/244833iE9E3CF2F4B0CCDAE/image-size/large?v=v2&px=999 "Screenshot 2023-03-09 133612.png")![Screenshot 2023-03-09 133711.png](/t5/image/serverpage/image-id/244834i2352791952624E0D/image-size/large?v=v2&px=999 "Screenshot 2023-03-09 133711.png")


Answers:
author: Connor
body: Can you change the orientation if you try printing using the system dialog?


author: Shmuel Cohen
body: Which label printer are you using?


Tags: cloud

confluence-cloud
What is the proposed date for Restore CLI and Backup CLI to be ready for production?
Asked by Landen Crabill:

These products are currently in early access, just wonder if there was a know time frame for these products?


Answers:
author: Mikael Sandberg
body: Hi [@Landen Crabill](/t5/user/viewprofilepage/user-id/5136635),

Welcome to Atlassian Community!

The EAP for the backup and restore APIs are currently scheduled for Q3-Q4 2023 based on Atlassian's [public roadmap](https://www.atlassian.com/roadmap/cloud?status=future;comingSoon&search=Backup).

comments: author: Landen Crabill
body: Thanks!


Tags: confluence-server

server
When exporting to pdf, what is CSS/HTML to hide the smaller right column in layout I'm using??
Asked by Michelle Kloner:

I am using the layout with two columns - smaller to the right where I am housing a table of contents. I have figured out how to hide the TOC, but I would like to hide that column as well, when exporting to pdf as it leaves a lot of empty real estate.


Answers:
author: omcg
body: Hello!

I tried reproducing your scenario and the following CSS worked:

**div.cell.aside{**

**display: none;**

**}**

If you right click and inspect the place on the page you would like to hide, it will tell you the correct div. it might be different than mine.

Hope this helps!


Tags: cloud

confluence-cloud

export

pdf
Can ConfiForms Autonumber use [entry.] notation to mask?
Asked by Jerick Perez:

I am setting up a form to automatically generate a entry number on entry. I am looking for the option to append a fieldName from that entry as part of the Number issued.   

Example Mask : \[entry.fieldName\] 000

The expected output is to have the value generate in front of the number issued.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Jerick Perez](/t5/user/viewprofilepage/user-id/5166217)

Consider using Formula field instead

CONCAT("\[entry.field_name\]", "\[entry.autonumberfield\]")

Or just when rendering the autonumber field put a field name as

autonumberfield.prepend(\[entry.field_name\])

Alex


Tags: cloud

confiforms

confluence-cloud
How to create a new site space?
Asked by Hiba Tahir:

Hi,

I am trying to create a site space. I read this link <https://confluence.atlassian.com/conf74/create-a-space-1003128242.html>

When I follow the instructions in the article and click "spaces" in the header, i dont have an option to create a space. Instead it shows recent spaces and space directory. When I click the create option in the header it makes me choose a space.

Please advise.

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This looks like you do not have the right to create spaces. You need to be an administrator, or in a group that has the "create space" global permission.

You need to ask your administrators to add you to one of those groups!


author: Benjamin
body: HI [@Hiba Tahir](/t5/user/viewprofilepage/user-id/5166163) ,

The doc you have is referring to Confluence Server/DC. However, this post is tagged as cloud. Here's the link to the creating spaces in cloud:

<https://support.atlassian.com/confluence-cloud/docs/create-a-blank-space/>

-Ben


Tags: cloud

confluence-cloud
What version of Tomcat is packaged with Confluence?
Asked by Branden Loizides:

Is there a way to determine which version of Tomcat is bundled with a Confluence release? I can't find that information in the release notes.

We want to upgrade Tomcat to 9.0.71, but we want to determine which release of Confluence, if any, ships with that version.

Thank you!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

See <https://confluence.atlassian.com/doc/bundled-tomcat-and-java-versions-1005786018.html>

Be aware that you probably do not want to upgrade your Tomcat. The least damage it will do is just "you are now unsupported",, but is not unknown for Atlassian software to stop working when on the "wrong" Tomcat. I very strongly recommend that you do not try to change the Tomcat, just stick with the supported version.


Tags: confluence-server

server
Guest users show as never having visited Confluence
Asked by Nikki Hailey:

Why do Guest users show as having never been seen on the space? This particular user is my test account. I was active in it back in January, and have even logged in several times this week. This needs to be more accurate to assist with user account cleanup.

![Guest users.png](/t5/image/serverpage/image-id/244771i37C33DFC2D74C26F/image-dimensions/336x436?v=v2 "Guest users.png")


Answers:
author: Jan Jebavy
body: Same experience on my side, all Guests have Last Seen for Confluence as "Never Accessed".


author: GALLON, Anne
body: Same experience on my side. What does it mean?


Tags: cloud

confluence-cloud
Common pages comments
Asked by Nikolaos Manessis:

Hello! Is there any way for comments we make in shared common pages in Confluence, not to appear to everyone in a notification email?


Answers:
author: Benjamin
body: Hi [@Nikolaos Manessis](/t5/user/viewprofilepage/user-id/5166095) ,

I haven't seen a way other than removing all the watchers of the page.   

However, there is an option to not notify when making changes to the page:

<https://community.atlassian.com/t5/Confluence-questions/how-do-I-disable-sending-email-notifications-on-changes-to-a/qaq-p/1576315>

-Ben


Tags: cloud

confluence-cloud
How do I add a DateTime stamp to a form
Asked by David Spaulding:

I have a Date Picker and date element that bot show the date. Picker allows the use of $today to enter todays date. I need to use a datetime stamp to ensure unique Intake request form entries, that may be added to Jira for additional discovery.

$today = MM/DD/YYYY

Looking for something like the following...

$datetime = MMDDYYY HH:MM:SS


Answers:
author: Brant Schroeder
body: [@David Spaulding](/t5/user/viewprofilepage/user-id/2638982) If you are using coniforms you can use

```
[entry.name.upperCase.trunc(2)]-[entry.created.FORMATDATEAS(now(),"yyyyMMddHHmm")]
```

I believe you can also use **\[now\]**


Tags: cloud

confluence-cloud
Dynamic Form for Idea Intake
Asked by Kevin McArthur:

We are currently using Google forms as a manner of intaking ideas from people within the company.

The form itself is conditional. The first question conditionally controls the information requested/displayed to the submitter.

Question 1 - What area can we help with? Web, Mobile, Facility, Staff

Each with have a different set of questions.

There are some required fields within the form and upon submission of the form. A unique ID is created for each submission.

Ie.

Ex-1, Ex-2, etc...

I imagine this would require an app from the marketplace, but I am not having much luck finding a solution to this specific of a use case.

Thanks!


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Kevin McArthur](/t5/user/viewprofilepage/user-id/5166036) welcome to Community!

You've posted this question in the Confluence forum, so I'm not sure if you absolutely want to collect the information in Confluence, but a Jira Service Management portal with Forms would allow you to do exactly what you're describing.

comments: author: Kevin McArthur
body: Thanks [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) I have not used JSM before, but I'll take a look! Many thanks! Definitely not tied to Confluence.


author: Kevin McArthur
body: [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) Is there a Forms app you recommend? I see Proforma is highly ranked but not currently usable with JSM/Jira in the Cloud. Thanks!


author: Laura Campbell _Seibert Media_
body: Proforma was acquired by Atlassian and is now included in Jira Cloud. You can learn how to set them up here: <https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/>

There are a bunch of video tutorials available here too: <https://community.atlassian.com/t5/Forms-Articles/30-Days-of-Demos-A-closer-look-at-new-form-building-features-in/ba-p/2060148>


author: Matthew_Christiansen_Adaptavist
body: Thanks [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) this has also helped me with a challenge I was having also.


Tags: administration

cloud

confluence-cloud

forms
Can we filter in confluence team calendar by username ?
Asked by Harshal Rathee:

Hi, I want to search all the events under all the calendars that I am part of in the space calendar. Is this feature there?

Actually its difficult to see the holistic view of the events that a user is part of. How can we do this ?\`


Answers:
author: Andy Gladstone
body: [@Harshal Rathee](/t5/user/viewprofilepage/user-id/5057874) there are no filter views available in Confluence Calendars. The search in Confluence does not include calendar items either. The only way to see calendar items is by viewing the calendars themselves.

comments: author: Harshal Rathee
body: Thanks a lot for the response.

I think one of the workaround is to create your own calendar or create a custom event with your name in the needed calendar and you can filter that with your name. But then if every team member create this, the list will be massive. :(


author: Andy Gladstone
body: [@Harshal Rathee](/t5/user/viewprofilepage/user-id/5057874) not a very helpful hack though. If my answer did help, please mark it as accepted.


Tags: cloud

confluence-cloud

team-calendars-for-confluence
Do we have an option to view of many people viewed/used the confluence page ?
Asked by Hema Anand:

For example we have a knowledge base confluence page .  
we would like to know the count of views/reviewed , so we understand this is the most viewed or less viewed article.  

Looking for an option to check the number of views / people have referred the confluence article.


Answers:
author: Dave Mathijs
body: Hi [@Hema Anand](/t5/user/viewprofilepage/user-id/5165948) welcome to the Atlassian Community!

There are a number of options depending on the hosting type which you haven't specified:

**Server**

[Viewtracker - Analytics for Confluence](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence?hosting=server&tab=overview)

**Data Center**

[Analytics](https://confluence.atlassian.com/doc/analytics-1044780333.html)

**Cloud**

[View Confluence analytics to see content is performing](https://support.atlassian.com/confluence-cloud/docs/view-analytics-to-see-how-content-is-performing/)

comments: author: Hema Anand
body: Hello Dave ,

Thank you for your response.

I see my reference is to Data Center " Analytics" and Cloud "View Confluence analytics to see content is performing".  

Need help to see if we can have this option enabled .


author: Rodrigo
body: Hello [@Hema Anand](/t5/user/viewprofilepage/user-id/5165948), and welcome!

Adding to the comments from [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590), Viewtracker is available for Data-Center and Cloud too. This is an app that we have developed with great care; below is a blog post about the possibilities of Viewtracker and its use cases.

* [Viewtracker - The data you have always been craving for](https://www.bitvoodoo.app/blog/viewtracker-content-usage-report-use-cases/)

Likewise, if you are interested in a Review process, you can check Comala Document Management, which is helpful for implementing a workflow and review process for the publishing of content

* [Comala Document Management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview)

Best regards,  
Rodrigo \& the bitvoodoo team