youngmon/atlassian-qna huggingface dataset:
Cannot sort columns (intermittent)
Asked by Wade Harshman:

I have a Confluence page that displays the results of a Jira filter, but it will not let me sort by column. The only column that I can currently sort by is Issue Key. This happens intermittently, but sometimes I can sort by any column.

I need to sort by Priority, so that the highest priority items appear at the top. It's frustrating because it sometimes works as expected, but not every time.

The columns are IssueType, Priority, Key, Summary, and Labels. The problem does not seem to be related to the number of issues, or the number of pages. (Currently showing all issues on one page.)

The Jira filter does not have a default sort in it, although I have tried setting the default sort to "ORDER BY priority DESC." That had no result: the Confluence page still worked sometimes, and not others.

Any ideas on how to make the column sort work consistently?


Answers:
author: Daniel Ebers
body: Hi [@Wade Harshman](/t5/user/viewprofilepage/user-id/4992562)

welcome to the Atlassian Community!  
What me worries a bit is that you say sometimes works and sometimes it just don't.

Can you pinpoint it probably to a specific browser (Chrome, Firefox) or is it working for your colleagues (if given) per any chance?  

While you are on Confluence Server it could make sense to have a look into log files if an error is logged there when you try to sort.

* **Working with Confluence Logs**   
  <https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

Also, I found some information in knowledge base, however I am unsure if this applies when you say it works from time to time:

* **Tables in Confluence are not sortable** <https://confluence.atlassian.com/confkb/tables-in-confluence-are-not-sortable-1004941970.html>

Is there any pattern you observe when it is not working vs. when the sorting runs through fine?

Regards,  
Daniel

comments: author: Wade Harshman
body: That's the part that's confusing me, too. I'm using Edge. I have found no pattern, I can simply keep reloading the page and it will works at certain times but not others. If there's no known issue, I'll just keep an eye on it and see if I can find any root cause.


author: Daniel Ebers
body: Very strange, indeed. If you have the change to do so, trying a different browser for a shorter moment and/or deleting cache on Edge could help - but you would need to test.


Tags: confluence-server

server
Confluence pages not loading
Asked by Ailsa Blair:

Finding that all my spaces in Confluence are either not loading or loading very slowly this morning. I am unable to edit or create any new pages either.

Anyone else having these issues?


Answers:
author: Brant Schroeder
body: [@Ailsa Blair](/t5/user/viewprofilepage/user-id/5008629) Welcome to the Atlassian community

There are not any reported issues on cloud currently. <https://confluence.status.atlassian.com/>

Have you tried clearing your cache or a different browser?

comments: author: Ailsa Blair
body: Yup, both unfortunately! No real change.


author: Brant Schroeder
body: I am assuming that your internet connection is stable, if this is the case I would suggest submitting a support issue. <https://support.atlassian.com/contact/>


author: Ailsa Blair
body: Thanks! Submitted a report.


author: Daniel Ebers
body: Hi [@Ailsa Blair](/t5/user/viewprofilepage/user-id/5008629)

have you been able to resolve this issue? Was there any conclusion after submitting the report?  
Is your work back to normal?

Regards,  
Daniel

comments: author: Ailsa Blair
body: Hey Daniel,

No conclusion, but things did go back to normal!


Tags: cloud

confluence-cloud
Adding JIRA agile sprints to the Confluence calendar.
Asked by Gregory Kremer:

Currently we are able to create Jira Agile Sprints as an even in the Confluence calendar, but only on the Project level, while using "Add even" button. Is there a way/possibility to add only specific sprints (meaning adding Jira sprints on Scrum board level instead of project level)? I'd greatly appreciate community's advice.![iScreen Shoter - 20220815083828461.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/211070i9B124101F3B52BE5/image-size/large?v=v2&px=999 "iScreen Shoter - 20220815083828461.jpg")


Answers:
author: Rateb Al Drobi
body: Same here it is kind of pointless if we can't. Imagine having 5 plus scrum teams under one project. You can select a specific one and then it overcrowds the calendar for everyone else.


author: Katya Wegner
body: Hi, I am also interested if there is a way to get only the sprints on a Scrum Board or something more detailed...

hope someone else has an answer for us ;).


Tags: cloud

confluence-cloud
Remove Children Macro
Asked by Tereza Murphy:

Hi   
One of the pages in our wiki has a children macro displaying the linked pages. I would like to delete the children macro, but want to confirm that it won't delete the associated pages - is that OK?

Thanks.


Answers:
author: Steve Thornhill
body: It will not delete the child pages.

Just removes the reference on the page you are editing.

comments: author: Tereza Murphy
body: Hi Steve

Wonderful! Thank you for your prompt response.


Tags: confluence-server

server
Can you tell me how content search works? I am interested in the algorithm that is used inside the s
Asked by ??????? ??????:

Can you tell me how content search works? I am interested in the algorithm that is used inside the solution. Does it differ from the algorithm in the server solution?


Answers:
author: Matt Reiner [K15t]
body: The implementation is quite different from search on Server. Here's the [engineering article.](https://www.atlassian.com/engineering/revamping-confluence-cloud-search)

comments: author: ??????? ??????
body: Thanks for the article. Do you have no information about how the search works on the server?


author: Matt Reiner [K15t]
body: I don't, sorry.


Tags: cloud

confluence-cloud
What can cause HTTPError: reporter: The reporter specified is not a user
Asked by Mont:

I am receiving the error: HTTPError: reporter: The reporter specified is not a user.

When I go through the GUI and manually create an issue I a able to add myself as a reporter with my name, with no problem.

However, when using python API, I am specifiying the reporter as a paramter in the clal and I am not able to add myself as a reporter. I have tried looking at documentation for this but I cannot find anything. Code below.

<br />

***jira_response = jira_client.create_issue(***  
***fields= {***  
***"project": {***  
***"id": '\<number\>',***  
***"summary": 'test',***  
***"description": 'Misconfiguration',***  
***'reporter': {'name': 'Firstname Lastname'},***  
***"issuetype": {***  
***"name": "Task"***  
***},***  
***})***

Does anyone know what can cause this:?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mont](/t5/user/viewprofilepage/user-id/5007362) ,

try to add username for reporter :

"reporter": { "id": "5b10a2844c20165700ede21g" },

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post>

Fabio


Tags: api

confluence-cloud

issue-create

python
Recieving HTTPError 503 when trying to create issue in JIRA
Asked by Mont:

When using python api client to create a jira issue, I am getting this error below.

***HTTPError: 503 Server Error: for url: <https://jira>.\<domain\>.com/jiradc/rest/api/2/issue?updateHistory=false***

I currently have this code implemented I am using to call the jira server.

*jira_response = jira_client.create_issue(*  
*fields= {*  
*"project": {*  
*"id": "Project Name",*  
*"summary": 'New issue',*  
*"description": 'Misconfiguration',*  
*"issuetype": {*  
*"name": "Task"*  
*},*  
*})*  
Does anyone know what could cause this error, how to fix it, or any information on it?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mont](/t5/user/viewprofilepage/user-id/5007362) ,

please could you check if the URL is correct? It seems a JIRA DC instance.

Fabio


Tags: api

confluence-cloud

http

python
Unable to work with profile pic macros now
Asked by Andrew McDonald:

Is something wrong with the profile pic macro at the moment in Confluence Cloud? I have a page (space homepage, old-style editor and not ready to upgrade to new). I'm trying to add a profile pic macro into a table cell, but it simply doesn't work. If I add one, it doesn't appear after I press the add button. If I copy an existing one, then modify it to point at a different user, the change is lost and it still points at the original user. After adding one of these macros, I lose the ability to publish any changes - it just does nothing when I click the Publish button.

Is there a known issue here, and can we get an ETA on the fix from Atlassian if so?


Answers:
author: Andrew McDonald
body: To experiment a little further, I went to my own personal space (new editing experience) and tried to add a profile pic macro there. This doesn't work either, but just says "no options" in the dropdown to select a user. Is this macro just broken at the mo?


Tags: cloud

confluence-cloud

profile
Access denied for all users
Asked by William van Dalen:

Hi,

When i try to login with my (admin) account i've got no access.

When i add in setenv.sh a temporary password i have access. After i reset the password of my account it failed again to login with my account.

Also every other account fails.

Does anyone know what to do?

With kind regards, Will


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: Maybe there was a change in order of user directories: <https://confluence.atlassian.com/doc/configuring-user-directories-229838212.html>

comments: author: William van Dalen
body: Hi,

A very simple but adequate solution. I only had to change the order of de user-directories.

Thank you so much.

With regards, Will


author: ?ukasz Modzelewski _TTPSC_
body: Awesome :)


Tags: confluence-server

server
Migration never fnishes
Asked by Andrew Clements:

I am trying to migration a Confluence 6.15.10 server to cloud using the Migration Assistant, but cannot get it to complete. It says it has "completed" about 10 spaces (although they are not visible when I login to the new cloud site), and the remaining 40 odd space are sitting at 40%, with an "in progress" indicator. The estimated time was one hour, but it has not progressed in the last 2 days. The catalina.out log is filled with "  
14-Aug-2022 15:28:50.519 WARNING \[Catalina-utility-4\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadCompleted Thread \[http-nio-8090-exec-12\] (id=\[245\]) was previously reported to be stuck but has completed. It was active for approximately \[177,223\] milliseconds."

messages, but no error messages (in the log or on the UI). I have tried cancelling and restarting, but this has no effect.

How do I "reset" or find an error, and try again? Is there any other way to migrate?


Answers:
author: Andrew Clements
body: Looks like if I migrate up to 10 spaces at a time, it will work. I have 57 spaces, so about 6 batches should do it.


Tags: cloud

confluence-cloud
Embed draw.io diagram as SVG to speed up loading time and keep hyperlinks still clickable
Asked by ???:

Dear draw.io developers,

Hi, I have created sverval big diagrams with draw.io, which includes my website's knowledge map, all in all, this app is very handy.

The only thing that makes me frustrated is that the page's initial loading time is too slow. I'm running Confluence Server in a 2C8G dedicated server with 3M bandwith, for a page that includes draw.io diagrams, it usually takes up to **15s** to finish the initial loading.

I know one can enable the "simple viewer" option to embed diagrams as PNGs, thus speed up the loading, but I want to keep the diagrams clickable, so visitors can navigate by clicking the diagrams.

By a little inspection into the code I found draw.io referenced a JavaScript file called "**stencils.min.js** ", and this JavaScript file is sized **5.6MB**, no doubt it slows down the load progress.

I assume this JS file is very important for draw.io to function well and can't be removed, here is my question: **Can we embed draw.io diagrams as SVGs?** This is the best way to retain interaction of a diagram meanwhile keeps its size considerably small and get rid of all the dependencies. Since draw.io support exporting diagram as SVG, I believe it's achievable too.

It would be very nice if you guys can adopt this solution, looking forward to hearing from you soon.


Answers:
author: Marija Radovic
body: Hi,

Since we already replied to the ticket you submitted to the drawio service desk, we'll continue investigating possible solutions there.

Kind regards,

Marija

comments: author: Michael Michael
body: We're also suffering from slow load/rendering of the diagrams and very interested in having embedded SVGs. Would appreciate an update here, or a link to a ticket where we can follow progress.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

confluence-server

draw.io

feature-request

server
how could I add time line?
Asked by ADMIN:

i am using free trello and i have premium trello trial

also how could I add time map?

and

how could I add dashboard?


Answers:
author: Okan Erdogan
body: Hello [@ADMIN](/t5/user/viewprofilepage/user-id/4997315)

If you are trying to add Trello boards or cards to your Confluence page, you can do that by clicking the + (insert) button on the main navigation when you're on the confluence page. Here is the screenshot to help you locate this function easily:

![Web capture_14-8-2022_113610_communityleaders.atlassian.net.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/210966iE0239402ACD6C9DE/image-size/large?v=v2&px=999 "Web capture_14-8-2022_113610_communityleaders.atlassian.net.jpeg")

Hope this helps, and enjoy Confluence!

comments: author: ADMIN
body: thanks for your help. would you please give me the link?


author: Okan Erdogan
body: I'm not sure what link you are referring to. Every user can use this feature in Confluence if they have an active Trello account. So, all you need is to have Trello and Confluence accounts. You can insert your Trello boards to your Confluence pages.


author: ADMIN
body: I found it. also so more others. thank you sososo much


author: Okan Erdogan
body: Great! Please mark the answer as accepted so other members will find the solution easily. Thanks a lot [@ADMIN](/t5/user/viewprofilepage/user-id/4997315)


Tags: cloud

confluence-cloud

jira
Table does not have table properties
Asked by Mark Schubert:

When I add a table to my confluence page it does not give me the properties/options that should show up when making a table. For example, when I insert a table it does not allow me to distribute columns or anything similar.

It's almost like I'm not making a table but this is what happens when I go into the menu bar and press "insert table"

![Screen Shot 2022-08-12 at 3.14.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/210916i4AF8B854246A5EFB/image-size/large?v=v2&px=999 "Screen Shot 2022-08-12 at 3.14.02 PM.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mark Schubert](/t5/user/viewprofilepage/user-id/5007502) ,

welcome tot he Atlassian community!

After adding a table in a page, if you click on it, a new dedicated menu will appear on the bar. Take a look to the following screenshot :

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/210948i332BA7237F847662/image-size/large?v=v2&px=999 "Immagine.png")

Hope this helps,

Fabio


Tags: confluence-server

server

table
confluence CQL child pages
Asked by frithjof falck:

Can anyone tell med how to search in all child pages of a given page by using CQL filters?


Answers:
author: Florian Bonniec
body: Hi [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230)

You can do it using ancestor= PAGEID

<https://developer.atlassian.com/server/confluence/advanced-searching-using-cql/#ancestor>

comments: author: frithjof falck
body: Yup. I saw that one. Didn't help, byt found another solution thanks anyway!


author: Sebastian Lamoureux
body: Hi [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230) ,  

Would you mind sharing what you alternate solution was?  

Thanks!


Tags: confluence-server

cql

search

server
How to reformat the member name to be suitable for slack when using Butler commands?
Asked by Rad.Bhagria:

Hello,

I am trying to set-up an automation in Trello which sends a notification in Slack once the deadline is 5 days away using Butler. I can across a [tutorial](http://?https://www.youtube.com/watch?v=i8Ahr-oUgN4?) which teaches me how to set-up this kind of command.

One thing I wanted to add-onto this is when the message is sent, I want it to also tag / @ the people in the Slack message, who are assigned as members to that card it is sending the notification for.

I was able to come across the variables on the Butler page which pulls the username - {cardmemberusernames} - and names - {cardmemberfullnames} - of the assigned card member, respectively. Full list of variables can be found [here](https://help.butlerfortrello.com/article/27-variables).

The issue I am facing is the format of the Slack usernames does not match the one for tagging in Slack which is @Firstname.Lastname. Is there anyway I can reformat this Butler command to pull the username/member name and display it in the way in which will tag the user in Slack?

Thank you for any of your help!


Answers:
author: Lam
body: Hi [@Rad.Bhagria](/t5/user/viewprofilepage/user-id/4270687) - Thanks for reaching out to the Community! Unfortunately it's not possible to tag a certain user's Slack handle with Butler at this time.

The alternative to do would be to manually store the person's Slack username in a custom field, this way you can reference the what's in the custom field like so: [https://help.trello.com/article/1160-custom-field-variables](https://help.trello.com/article/1160-custom-field-variables?)

Note: Custom fields are available through our Custom Fields Power-Up: <https://trello.com/power-ups/56d5e249a98895a9797bebb9>


Tags: butler
How to recover the description of a card
Asked by Anne-Laure Desbois:

Hello,

I tried the following procedure to recover the description of a card, and it's not working. Could you help me me ?

<https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>


Answers:
author: Michael Pryor
body: Can you share with us some info on how it isn't working? Maybe record a loom from loom.com (don't share any info you wouldn't want to be public though in the vide), or upload screenshots?
Having issues with editing
Asked by carlengelmann:

I am having issues editing content. It seems like it is having issues connecting. The page just attempts to load for a long time. Occasionally it does connect, but I cant actually type anything and a message pops up in the bottom left saying attempting to reconnect with a count down.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@carlengelmann](/t5/user/viewprofilepage/user-id/5007472) ,

welcome to the Atlassian community!

It seems that it was an issue now resolved (<https://confluence.status.atlassian.com/>)  
Aug <var data-var="date">12</var>, <var data-var="year">2022</var>  
[Degraded Confluence Edit Page Experience](https://confluence.status.atlassian.com/incidents/ksv53ghcsd71)  
**Resolved** - Between 17:29 UTC to 19:38 UTC, we experienced a degraded content edit/save experience for Confluence. The issue has been resolved and the service is operating normally.  
Aug <var data-var="date">12</var>, <var data-var="time">22:25</var> UTC  
**Investigating** - We are investigating an issue with page editing feature that is impacting some Confluence Cloud customers. We will provide more details within the next hours.  
Aug <var data-var="date">12</var>, <var data-var="time">18:46</var> UTC


author: Gurtek Singh
body: Same here.

comments: author: Nicholas Hall
body: Me as well.


author: Chad
body: [down detector showing issues (along with us in this post)](https://downdetector.com/status/confluence/)

[status](https://confluence.status.atlassian.com/#) from Atlassian shows green/operational for confluence edit function


author: Chris Frank
body: Yeah, I checked the status page first said all was green. I guess its not just me.


author: carlengelmann
body: Looks like they are aware of it and the status has changed


author: Chris Frank
body: Cool, thanks for the update!


author: Marie-Eve Dumas
body: Seems like it's working now!


author: Chris Frank
body: Same...bummer... thought this was a good platform.


Tags: cloud

confluence-cloud
Communicate with Board Members
Asked by Ben:

Hi,

I'd like to find a way to "chat" with other board members about a shared board. Specifically, want to start a conversation about managing overdue cards. Has anyone come up with a good way to do this? I don't think Slack's integration allows this to be done so interested in other ideas.

Thanks!


Answers:
author: Michael Pryor
body: Make a card in the top left list called "Chat" and then in the comments mention @board which will mention all the people on the board?

comments: author: Ben
body: This is a great idea, I'll try it out. Thanks!


author: Vero Rivas
body: Hi [@Ben Berliner](/t5/user/viewprofilepage/user-id/4335914)

What do you think of this power up for trello?

<https://trello.com/power-ups/5a8bacdee5dc961a88f84b6d/hangouts-chat>

Cheers

comments: author: Ben
body: Thanks for your input!
copy restriction in trello enterprise
Asked by AAI AC Usine:

where can i find the option to allow the copying of a card from a trello enterprise board to another board that is not inside the enterprise workspace !!!


Answers:
author: AAI AC Usine
body: forgot to say that i want to use butler to do so and when the butler is activated it say that the trello administrator of my enterprise does not permit the copying of a card from a trello enterprise board to a non-enterprise board?... i'm the administrator and i cant find the option to permit it...
How to create a simple roadmap with Trello + estimation field (in days) ?
Asked by Flavien Gache:

Hello everybody.

I am currently trying to set up Trello to create a very simple roadmap (timeline works quite well, even though I would like the drag and drop function for setting dates instead of clicking every card).

I need to fill each card with a workload (in days). Do i need a powerup (if yes, which one is the best in your opinion) or is a function I am missing ? Also, do you know a powerup that could allow me to add card hours automatically on the column they are related to ?

Thanks in advance for your help ?


Answers:
author: Adam _SoftwarePlant_
body: Hello [@Flavien Gache](/t5/user/viewprofilepage/user-id/4081082)

Taking a look at your list of requirements, I believe that the ++BigPicture for Trello++ powerup might be a good choice for you. With the use of its functionalities, you can easily organize your cards from the Trello board, create a dedicated structure and also present it on the Gantt timeline. You can also easily adjust the card duration, by simply extending the taskbar on the timeline, so why not give it a try?

I hope it helps.

Best regards,

Adam