youngmon/atlassian-qna huggingface dataset:
Link Confluence space from Jira
Asked by LE FUR Lo?c:

Hello,

I want create knowledge base in Confluence with link in Jira but I wasn't just my internal colleagues have access, not external users.

Thank you for your support


Answers:
author: Patrick Haley
body: 1. Open your Jira **Project Settings**
2. Click **Knowledge Base** on the sidebar
3. Click **Create space** if you don't have a space yet, **Link space** if you already have one
4. Under the **Viewing Permissions** column make sure they're set to **Private**


author: LE FUR Lo?c
body: Yes, I try, I think there is an authentication parameter missing between Confluence and jira.

What prerequisites do I need to manage authentication between Jira and Confluence?

Thank you


author: Patrick Haley
body: Did you try it again as per the error?


author: LE FUR Lo?c
body: Hello,

nobody can help me please ?

Thank you


author: LE FUR Lo?c
body: Hello,

I applied procedure but, if I don't activate anonymous I can't create or link space in Confluence.

I've this message :

"we couldn't create a space for you. Confluence might be down, or you might not have permission to create a space."

and when I try to link :

"We're having trouble communicating with th application. Wait a minute, then try again."


author: LE FUR Lo?c
body: I'll try this. Thank you


author: Alexander Bondarev
body: I agree with [@Patrick Haley](/t5/user/viewprofilepage/user-id/2887686) .


Tags: confluence-server

jira

server
?? ???????? ??????????? ?? ??????????? ????? ??? Confluence.
Asked by ??????:

?????? ????!  
????? ?????? ????????? ???????? ??????????? ?? e-mail ??? ???????? ??????? ??????????? (Absolutins).

\> ?????? ????? ????????, ???????? ?????? ????????????, ???????? ?????? ? ????????????? - ????????? ?? ????.  
\> ??????????? ? ?????????? ?? ???????? - ???????? ?????? ?? ????????, ?? ??? ????? ?? e-mail.


Answers:
author: Kishan Sharma
body: ?????? [@??????](/t5/user/viewprofilepage/user-id/4563830) ????? ?????????? ? ?????????? Atlassian  
?? ????? ?? ?? ???????????, ??????????? ?? ?? Confluence Server ??? ???????

comments: author: ??????
body: ?????? ??????? ?? ??????, ????? ??? ??? ?? ??????, ???????? ????.

??????????? Absolute Insurance ltd  
????????????? ??????? BCHK-LQAQ-MG5C-DVUP  
??? ???????? Confluence (Server) 500 Users: Commercial License  
?????????? ????? ????????????? 500 (470 ???????????????? ??????)  
???? ??????? ??? 06, 2021


author: Kishan Sharma
body: ??????? ?? ?????????????. ????, ?? ?????????? ????????????? ? ???????? ???????????? ?? ????????, ? ??? ?? ???????? ??????????? ?????? ? ??????????????


author: ??????
body: ??, ???? ??????? ?????????? ?? ?????????, ?? ???????? ??????????? ? ?????????? ????????, ??????? ????????? ???? ?? ????????, ?????? ????????? ?? E-mail ?????. ???????? ?????? ????????? ? ?????????? ?? ???-??.


author: Kishan Sharma
body: ?? ?????, ???? ?? ?????????????? ???????? ? ???? ?? ??? ???? ??????????, ?? ?????? ???????? ??????????? ?? ??????????? ?????. ? ????????? ?????? [?? ???? ??????](https://confluence.atlassian.com/doc/email-notifications-145162.html)   

????? ???????? ????????? ??????????? ?? ??????????? ?????:

???????? ??????????? ?????? ??????? ? ?????? ??????? ???? ??????, ????? ???????? \<\<?????????\>\>.

??????? ??????????? ????? ?? ????? ??????.  
??????? Edit  
? ??????????, ????????? ?? ?? ??????? \<\<???????? ?????????? ???????\>\>


author: ??????
body: ?????? ?????????? ??? ????????????? ? ????????, ?????????? ???, ???????? ?????? ????????? ??????:  

1. ???????? ?????? : ???????? ??????? -\> ????????? ???????? ?????? = ????????  
2. ?????? ? ?????????? ?? ????????????? (? ???????????? ???????? ??????????????? ???????????).   

????????? ?????? ? ????????? ???????? ??????????? - ? ??????????????? ????????, ?????/???? ??????????, ????????? ??? ????????????? ??????????.


author: Kishan Sharma
body: ??????? ?? ???????????

? ??????????? ??????? ???????? ???????? ????? ????????? ?????????? ??????????? ????? ? ??????? ????????????. ? ?? ??????????? ?????? ?????? ? ?????? ????????? [Atlassian Support](https://support.atlassian.com/contact/), ?????? ???????? ?????? ?????????, ????? ??? ????? ?????? ??? ?????.


author: ?????? ????????
body: [@??????](/t5/user/viewprofilepage/user-id/4563830) ?????? ????, ??????????, ??????? ?? ?????? ?????????

??????????? ? ???????, ?????? ???????? ??????????? ? ????????? ? Confluence ? ??????? ??????, ????? ????? ???????? ????? ????????? ?????? ???-???? ?????????.


Tags: email

notification
Recovering Confluence Server
Asked by SANAD AD:

Our server is crashed and I built a new server to install the application. How do I recover the activation and license to the new server?


Answers:
author: Kishan Sharma
body: Hi [@SANAD AD](/t5/user/viewprofilepage/user-id/1340332)

If your confluence instance is up and running now, you can log into [my.atlassian.com](https://my.atlassian.com/) and click the **Licenses** tab in the navigation bar to find all your existing licenses and order information. From there you can copy your license and apply it in your instance. Also refer [Managing your Confluence License](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html) for more details.  


Tags: confluence-server

server
My macro to fetch the content of page and child pages displaying wrong after upgrading to 7.13.0
Asked by Daniel Hurrell:

After upgrading from version 6.13.13 to 7.13.0, my code displays my html tags as text and when I inspect the page it shows everything in inverted commas.

## [@Param](/t5/user/viewprofilepage/user-id/1345631) Page:title=Page\|type=confluence-content\|desc=Target page  
#if ($paramPage.contains(':'))  
#set ( $strArray = \[\] )  
#foreach($str in $paramPage.split(':'))  
#set($dummy = $strArray.add($str)) ## Assign returnval to avoid printing 'true'.  
#end  
#set($spacekey = $strArray.get(0).trim())  
#set($pagetitle = $strArray.get(1).trim())  

#else  
#set($spacekey = $content.getSpaceKey()) ## Current spacekey  
#set($pagetitle = $paramPage.trim())  
#end

#set( $headingLevelString= "h" + $level.toString())

##FUNCTION  
#macro( function $level,$pageTemp)

#set( $headingLevelString= "h" + $level.toString())  
#set ($heading1HTML = "\<" + $headingLevelString + "\>")  
#set ($heading2HTML = "\<" + $headingLevelString + "/\>")

##GETTING PAGE TITLE  
\<header\> $heading1HTML $pageTemp $heading2HTML \</header\>

##GETTING PAGE CONTENT  
#set($globalHelper = $action.getHelper())  
#set($renderedhtml = $globalHelper.renderConfluenceMacro("{include:$spacekey:$pageTemp}"))

#set($level1 = $level + 1)  
#set($level2 = $level + 2)  
#set($level3 = $level + 3)  
#set($level4 = $level + 4)  
#set($level5 = $level + 5)  
#set($level6 = $level + 6)

#set($headingLevelString1= "h" + $level1.toString())  
#set($headingLevelString2= "h" + $level2.toString())  
#set($headingLevelString3= "h" + $level3.toString())  
#set($headingLevelString4= "h" + $level4.toString())  
#set($headingLevelString5= "h" + $level5.toString())  
#set($headingLevelString6= "h" + $level6.toString())

<br />

##INDENT ALL HEADINGS ON CURRENT PAGE  
$renderedhtml.replaceAll("h6",$headingLevelString6).replaceAll("h5",$headingLevelString5).replaceAll("h4",$headingLevelString4).replaceAll("h3",$headingLevelString3).replaceAll("h2",$headingLevelString2).replaceAll("h1",$headingLevelString1)

##GETTING CHILDPAGES  
#set($childpages = $pageManager.getPage($spacekey,$pageTemp).getSortedChildren())  
#if($childpages.size()\>0) ##Check if there are childpages

#set($levelPrev = $level)  
#set($level = $level +1)  

#foreach($page in $childpages)  
#function($level,$page.getTitle())  
#end  

#set($level = $levelPrev)  
#set($levelPrev= $level - 1)  

#end  
#end

##CALLING FUNCTION  
#set( $level = 1 )  
#function($level,$pagetitle

![After upgrade.png](https://community.atlassian.com/t5/image/serverpage/image-id/161049i59676C24F82E1D08/image-size/large?v=v2&px=999 "After upgrade.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

May be your "renderedhtml" variable should be renamed to "renderedHtml" to tell Confluence not to escape the output!?

Some similar discussion <https://community.atlassian.com/t5/Confluence-questions/HTML-is-not-parsed-from-a-User-Macro-in-Confluence-7-11-0/qaq-p/1618139>

Alex


Tags: macro

user-macro
Why does the first column header have an EXTRA LEFT PADDING on all my tables?
Asked by Dick.Espanol:

In all of the tables that I've created on Confluence, the first column header always have extra left padding. Is this a BUG?

I don't think I've seen this happen before.

![2021-09-20_13-56-04.png](/t5/image/serverpage/image-id/161004i539B576FF93AC73D/image-size/large?v=v2&px=999 "2021-09-20_13-56-04.png")


Answers:
author: Kishan Sharma
body: Hi [@Dick.Espanol](/t5/user/viewprofilepage/user-id/4480817)

Welcome to the Atlassian Community! When you edit the table, you can select the row by clicking on the highlighted part and get an option to insert rows, see below -

![Xnip2021-09-20_09-32-37.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/161006iCEE8BF0BE937F52D/image-size/large?v=v2&px=999 "Xnip2021-09-20_09-32-37.jpg")

As soon as you click outside the table, that fragment will disappear, see below -

![Xnip2021-09-20_09-32-47.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/161007i573E4A88A560409D/image-dimensions/237x161?v=v2 "Xnip2021-09-20_09-32-47.jpg")

Are you experiencing the same behaviour or different ?

comments: author: Dick.Espanol
body: While in Edit mode, it looks fine. But once the page is published, the extra padding appears on the published page. The image in my first post is a screenshot of the table after it has been published and I used the browser inspect function to investigate. Unfortunately, my HTML and CSS styling skills aren't that good so I don't know why it is rendering it with extra padding.


author: Dick.Espanol
body: Seems to have been resolved today. Not sure exactly what changed.


author: Kishan Sharma
body: ah ok, could be a temporary glitch :D


Tags: cloud

confluence-cloud
Some accented letters are not supported in .pdf
Asked by Veronika Dvorska:

Hi,

we?re writing in our knowledgebase in czech language. Writen text in pages are ok and correct - no problem with that. But if I want export some page in .pdf some letters are not supported. Why? Can I change somewhere in Confluence settings?

Not supported letters when export page to .pdf: **?, ?, ?, ?, ?, ?, ?**

![not_supported_letters.jpg](/t5/image/serverpage/image-id/161029i15C0DBEC7AD791FF/image-size/large?v=v2&px=999 "not_supported_letters.jpg")


Answers:
author: Hana Ku?erov?
body: Hi [@Veronika Dvorska](/t5/user/viewprofilepage/user-id/1688463) ,

In Confluence administration -\> Configuration -\> PDF Export Language Support there's possibility to install the font for PDF export. For example verdana.ttf worked for me as it supports czech characters.

comments: author: Veronika Dvorska
body: Hi [@Hana Ku?erov?](/t5/user/viewprofilepage/user-id/1226304) nice, it works! :)

Thank you


author: Suvarna Gaikwad
body: [@Veronika Dvorska](/t5/user/viewprofilepage/user-id/1688463) can you please try to open pdf with browser instead of any other application and let us know if letters are correct?

comments: author: Veronika Dvorska
body: I?ve opened the page in 2 steps:

1) On the page ? three dots ? Export ? Export to PDF

2) Space settings ? Content Tools ? Export ? PDF ? Custom export

No difference, result is the same as I sent img not_supported_letters.jpg

I use browser chrome v. 93.0.4577.82 or edge v. 93.0.961.52.

And for pdf Adobe Acrobat Reader v. 2021.007.20091


author: Veronika Dvorska
body: I?ve opened the page in 2 steps:

1) On the page ? three dots ? Export ? Export to PDF

2) Space settings ? Content Tools ? Export ? PDF ? Custom export

No difference, result is the same as I sent img not_supported_letters.jpg

I use browser chrome v. 93.0.4577.82 or edge v. 93.0.961.52.

And for pdf Adobe Acrobat Reader v. 2021.007.20091


author: Suvarna Gaikwad
body: [@Veronika Dvorska](/t5/user/viewprofilepage/user-id/1688463) hey what I was trying to say that can you please open downloaded pdf in Chrome instead of using Adobe Acrobat Reader.

To open pdf in Chrome, URL would be something like file://\<full path to file\>/yourfile.pdf

Or Right click on your file and click on Open With -\> Google Chrome

Please let us know if it shows letters in required font.


author: Veronika Dvorska
body: I?ve tried what you advised but still these letters are missing. Helped install font that supports czech letters.


author: Suvarna Gaikwad
body: [@Veronika Dvorska](/t5/user/viewprofilepage/user-id/1688463) Thanks Veronika for confirmation!


Tags: character

cloud

confluence-cloud
Table View on different screen sizes
Asked by sbparreira:

All,

I'm using Confluence to report a simple table with many people in the company.  
But when the viewer is using a screen with a size different from mine ... the viewer has a different "experience".

- My screen ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/160989i59185BFB04E15AEB/image-size/large?v=v2&px=999 "image.png")

- Another user

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/160991i326594E41F2BF3E0/image-size/large?v=v2&px=999 "image.png")

Is it a way that all users will see the same information without zoom out, scrollbar or another action?

Right now, I'm doing the table using PowerPoint, and then I copy and paste as image.  
I tried to use the macro "Office Powerpoint" but tables came without formation.

tks for your help


Answers:
author: Kishan Sharma
body: Hi [@sbparreira](/t5/user/viewprofilepage/user-id/2787418)

It is not possible to set custom width for tables in Confluence Cloud at the moment.

In the new editing improvements, it's possible to display a table at **full width** , **wide** or **center** , but it's not possible to set your own table width, which would have solved your issue.

[This suggestion](https://jira.atlassian.com/browse/CONFCLOUD-67748) to set custom width to tables is being considered by Atlassian and hopefully will be released soon. You can vote for this issue and start watching it for updates.


Tags: cloud

confluence-cloud

table
Confluence API - How to set title of an attachment preview added to a page with "view file" macro
Asked by M Umer:

I am trying to add a preview of an attached file to a page through confluence API with view file macro. It works fine but the title of the preview is some random Id. When I add a preview through web it shows the file name as the title of the attachment preview. I can't find the documentation to set this preview title. The left one in the image is added through API and the right one through web.

This is the call to upload the attachment

```
curl -v -S --header 'Authorization: Basic ${token}' -X POST -H "X-Atlassian-Token: no-check" -F "file=@filePath" https://abc.atlassian.net/wiki/rest/api/content/${PageId}/child/attachment
```

This is the page content

```
<p class="media-group">
    <ac:structured-macro ac:name="view-file" ac:schema-version="1" ac:macro-id="8470d36e-7035-4ee4-9ea5-d8a3fc87b843">
        <ac:parameter ac:name="name">
            <ri:attachment ri:filename="' + fileName + '" ri:version-at-save="1" />
        </ac:parameter>
    </ac:structured-macro>
</p>
```

This is the JSON body

```
{
    "type": "page",
    "title": "pageTitle",
    "version": {
        "number": 2
    },
    "body": {
        "storage": {
            "value": "${content}",
            "representation": "storage"
        }
    }
}
```

This is the call to the API to update page content

```
curl -H 'Authorization: Basic ${token}' -H 'Content-Type: application/json' -X PUT -d'@requestBody' https://abc.atlassian.net/wiki/rest/api/content/${PageId}?expand=body.storage
```

![attachments.jpg](/t5/image/serverpage/image-id/160967iE34844F7671C662F/image-size/large?v=v2&px=999 "attachments.jpg")


Answers:
author: Kishan Sharma
body: Hi [@M Umer](/t5/user/viewprofilepage/user-id/4562168) Welcome to the Atlassian Community!

Are you passing below parameter in your json body ? it will update title for the attachment and might solve your problem.

"title": "\<string\>"

Please share the json body if possible and the endpoint you are using.

comments: author: M Umer
body: Updated my question.


author: Kishan Sharma
body: thank you, can you please confirm if this is for Cloud or Server, because i am unable to find view-file macro on cloud.


Tags: attachment

cloud

confluence-cloud

view-file
What is the Community tool used here? or any other recommendation?
Asked by Gal Assido:

What is the Community tool used here? or any other recommendation?

Hi

we want to open few product knowledge communities in our Confluence, do you have ant personal recommendation for an add-on used for it?

or maybe you know which tool is used here?

Thanks!!!

Gal


Answers:
author: Nic Brough -Adaptavist-
body: It's a modified version of [Khoros](https://khoros.com/platform/communities) (previously called Lithium)

If you want to build on Confluence, I'd be looking to [Questions for Confluence](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview) or [Community forums](https://marketplace.atlassian.com/apps/1211273/community-forums-for-confluence?hosting=cloud&tab=overview)


Tags: app

community
Post Upgrade to 7.13.0 - Error when clicking on Home Page/Spaces
Asked by TARIQ PATHAN:

![Errors Post upgrade to 7.13.0.png](https://community.atlassian.com/t5/image/serverpage/image-id/160951iCD63B2F2CD912C18/image-size/large?v=v2&px=999 "Errors Post upgrade to 7.13.0.png")Dear Atlassian Community,

<br />

Our documentation is hosted on Wiki Server Subscription, Version 7.12.2.

This had some 'Security' issues on 7.12.2 version such as 'too slow' and sometimes 'documentation portal' totally inaccessible and down. Identified there are security issues for some of the Wiki Confluence Versions and these are fixed in 7.13.0. Researched and got to know, we need to upgrade to 7.13.0.

We built-up a Staging Server already (to test first on test instance, which is advised always) and then tried an upgrade from 7.12.2 TO 7.13.0 on Staging server.

Post upgrading to 7.13.0, when we click on Home Page/Spaces link, errors are reported in the backside 'errorlog file'. Attached is the .txt file which has errors listed for reference.

Appreciate help if any on this. Most of these as seen are related to some plugins related to k15t addon and thoughtworks.

Please share your expert advice on how to fix this issue, post upgrading to 7.13.0.

It is a little critical, hence solutions provided at the earliest would be appreciated !  

Best Regards,

Tariq![Screenshot-Home page.png](https://community.atlassian.com/t5/image/serverpage/image-id/160952iB5E869630714F87B/image-size/large?v=v2&px=999 "Screenshot-Home page.png")


Answers:
author: Hana Ku?erov?
body: Hi,

have you tried to contact directly K15t support about this problem? They have probably a lot of experience with these kind of errors.


Tags: confluence-server

server
"Quickload" delay the page loading for 40 seconds
Asked by Sharad Ahlawat:

I am new to Confluence management. We have been using Confluence 6.15.0 for quite some time and had not many issues. However, we recently have to migrate to 7.13.0 because of a patch for security problem.

After migrating to 7.13.0, we noticed a strange problem. Everything worked fine for the logged-in users. However, for the unknown (or not registered) users, Confluence showed different behaviors for root directory from any specified pages. If users were asking for particular pages, Confluence returned the pages right away. However, if users were visiting the root directory, Confluence would go quiet for 40 seconds before return the page.

We traced the code and found Confluence was spending time on "Quickload". Can we get some help to solve this problem?


Answers:
author: Brant Schroeder
body: [@Sharad Ahlawat](/t5/user/viewprofilepage/user-id/1254779) I would suggest submitting an issue to Atlassian with a support zip so they can analyze and provide feedback.

While you wait for support to respond I would suggest seeing if it is an app that is causing the issue. Have you tried running in safe mode and seen if an app is causing the issue?


Tags: confluence-server

server
How am I become a atlassian team member
Asked by Syed Muhammad Abbas Bukhari:

I want to become a team member of atlassian community.

I want to do work under the supervision of any atlassian team.

I want to do work with any other atlassian team.

Kindly add me up in a community or in a group of any Atlassian community.


Answers:
author: Kishan Sharma
body: Hi [@Syed Muhammad Abbas Bukhari](/t5/user/viewprofilepage/user-id/4562402)

Welcome to the Atlassian Community! Since you have created a post here, you are already a member of this community. Please check out [product collections](https://community.atlassian.com/t5/Products/ct-p/products) that interests you and explore Groups of your liking and join them. You can sign up to attend "[How to become a Community Leader](https://community.atlassian.com/t5/Feedback-Forum-articles/Two-interactive-sessions-How-to-become-an-Atlassian-Community/ba-p/1798158)" webinar, which is scheduled for September 23rd. Sign up to attend in your time zone (or even just get the recording) [here](https://community.atlassian.com/t5/Feedback-Forum-articles/Two-interactive-sessions-How-to-become-an-Atlassian-Community/ba-p/1798158).


author: Jacob Vu
body: Hi [@Syed Muhammad Abbas Bukhari](/t5/user/viewprofilepage/user-id/4562402)

Are you looking to contribute or become a community leader? Anyone can contribute to the community and you need to apply to become a community leader.

Jacob


Tags: cloud

confluence-cloud
I saw the previous version of file and the new file was not shown to me in confluence
Asked by thomas lahm:

I created a page and put a Word file in it  
After a few hours, I edited the page again, deleted the previous Word file, and uploaded a new file

Unfortunately, after this, it happened several times that I still saw the previous version and the new file was not shown to me.  
This is really worrying and has caused a lot of problems in my tests


Answers:
author: Kishan Sharma
body: Hi [@thomas lahm](/t5/user/viewprofilepage/user-id/3507665) if the file that you re-uploading is an updated file (ie some change after the last modification) and you try to attach it to the page, it will automatically create new version of the file. Was it not the same case with you ? You can delete the existing document and re-upload new one, but ideally that is not required.

comments: author: thomas lahm
body: Hi

Thanks for the reply

I delete the existing document and re-upload new one, but there is still a problem


author: Kishan Sharma
body: There might be something else that's causing this. For me its showing correct version (ie current) that I upload after making changes to the document and also if I delete existing document and re-upload new one, it works. Probably need to collect the logs and [raise a ticket](https://support.atlassian.com/contact/) to Atlassian support for troubleshooting.


author: Ollie Guan
body: Hi [@thomas lahm](/t5/user/viewprofilepage/user-id/3507665) ,

Have you tried to find the deleted word file in the space trash, and clean it up completely, and see if there will be any problem of seeing the wrong file afterwards?

comments: author: thomas lahm
body: Hi  
Thanks for the reply  
No, I did not  
There really is no opportunity to do this ...  
Also, access to this work is not given by the admin


author: Ollie Guan
body: You can try to contact the space administrator to clean up the trash. Or maybe you encountered the following problem.

<https://community.atlassian.com/t5/Confluence-questions/After-deleting-the-page-attachment-I-can-still-preview-PDF/qaq-p/1676710>

<https://jira.atlassian.com/browse/CONFSERVER-64856>


Tags: confluence-server

server