youngmon/atlassian-qna huggingface dataset:
admin delete
Asked by Janneke Stielstra:

I am at a workspace. Someone makes me admin. I did not want to be admin. How can I remove myself from being admin?


Answers:
author: Gaurav Kataria
body: [@Janneke Stielstra](/t5/user/viewprofilepage/user-id/5367805) you can leave a workspace by navigating to the members tab of the workspace and then clicking on "leave" against your name, if you are on admin. Admins can also remove other members by clicking on "remove". See image below: ![Leave workspace for a free admin.png](https://community.atlassian.com/t5/image/serverpage/image-id/310348i484C31259160BD22/image-size/large?v=v2&px=999 "Leave workspace for a free admin.png")


author: Nikola Perisic
body: Welcome to the community [@Janneke Stielstra](/t5/user/viewprofilepage/user-id/5367805) !

Follow this article: <https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/> but do it in the reverse from admin to the member.

comments: author: Janneke Stielstra
body: It is not about a board but about a workspace. How does it work then


author: Nikola Perisic
body: An admin can't be added to a Workspace directly. Instead, they must be [invited to the Workspace](https://support.atlassian.com/trello/docs/inviting-people-to-a-workspace/) as a normal member, then changed to an Admin.

To change a member to a Workspace admin:

1. Click Members in the sidebar to open the Workspace members page

2. Click "Normal" next to their name, then select "Admin" from the dropdown.


author: Janneke Stielstra
body: I would like to remove myself as an admin. I want to leave the workspace


author: Nikola Perisic
body: There isn't really an option of leaving the workspace rather deleting it. You can only leave the board where are you the admin.


Tags: administration

delete

workspace
Delete access to an administrator
Asked by mariette_locus:

Hi, a board administrator left our company. I would like to delete the access but I can't as this person is still admin and the only admin of this board. What can I do?


Answers:
author: Nikola Perisic
body: Welcome to the community [@mariette_locus](/t5/user/viewprofilepage/user-id/5445176) !

From: [https://community.atlassian.com/t5/Trello-questions/Trello-How-to-change-the-administrator-of-a-board/qaq-p/897181#:\~:text=the%20admin%20account%20is%20the,for%20you%20to%20change%20Administrator](https://community.atlassian.com/t5/Trello-questions/Trello-How-to-change-the-administrator-of-a-board/qaq-p/897181#:~:text=the%20admin%20account%20is%20the,for%20you%20to%20change%20Administrator).

The summary:

the admin account is the only one able to add/remove other administrators for a board. If that person has left the company, your only way to recover the board is to send an email to support@trello.com and explain the situation, as there is no other way for you to change Administrator.
pay or leave
Asked by ????????? ????????:

Good day.

Our company conducts its work through Trello. We use the free version. We have different boards, they have a different number of people, but in general, there are currently 99 people in the working area, of which 90 are guests and 9 are participants. As I understand it, from May 20, we will all be able to view only our workspace?

In order to continue to work in Trello to its full potential, do we need to make a premium on one account or for all 99 people?  
If for everyone, are there any corporate offers?  
If for everyone, then in order for the workspace to work at full value, everyone must have the same paid subscription?  
How to find out who is the owner of the workspace?


Answers:
author: ????????? ????????
body: will anyone provide answers?
Multiple end dates
Asked by Sarah Turner-Saint:

I have action cards in a list with tasks split into quarterly deliverables. Can I add multiple end dates within an action card?


Answers:
author: Maria
body: Hi [@Sarah Turner-Saint](/t5/user/viewprofilepage/user-id/5445150)   

It's Mary from [Planyway: calendar, timeline, time tracking for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)  

As an alternative to custom fields you can also try checklist items. That may work too.


author: Nikola Perisic
body: Welcome to the community [@Sarah Turner-Saint](/t5/user/viewprofilepage/user-id/5445150) !

No, one end date can be added only.

comments: author: Sarah Turner-Saint
body: Thank you. I've gone with a date in custom fields - no notification but for what we need it will work ok. :-)
How do I import a deleted workspace back into Trello
Asked by Gene Hammed:

I exported an enterprise workspace including raw attachments and deleted the workspace from the enterprise. The usere wants the workspace back how do Import the workspace from the zipped export back into my enterprise?

Thanks,

Gene


Answers:
author: Sal
body: Hi [@Gene Hammed](/t5/user/viewprofilepage/user-id/4899103)! I saw you've raised a ticket with us about this problem. So, I recommend you follow up with us through your ticket, and my colleague will get back to you. I appreciate your understanding!
This Workspace will be at or over the 10 collaborator limit starting April 8, 2024.
Asked by RadicalStart Installation:

Currently, we are using a Trello board with "N" number of collaborators, according to the workspace limit.  

We received a new alert from the Trello team stating that "This Workspace will be at or over the 10 collaborator limit starting April 8, 2024."  

Could you please provide the exact details of the upgrade plan?  

Additionally, if we upgrade our plan, do we have to pay for every collaborator who was invited to the board?


Answers:
author: Caity
body: [@RadicalStart Installation](/t5/user/viewprofilepage/user-id/5445045) We have more details on the different Trello plans available here: trello.com/pricing  

As for which collaborators are billable, that depends on these criteria:

1. Members of the Workspace itself are always billable
2. Guests of the Workspace are billable if they are members of more than one board. If the guest is only on one board, they're free. As a reminder, guests are users who are members of boards within the Workspace but not a member of the Workspace itself.

We have some more info on how this works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

comments: author: RadicalStart Installation
body: [@Caity](/t5/user/viewprofilepage/user-id/1124533) Thank you for the response.  

I need some clarification about these factors;  

1. According to the latest collaborators rule by Trello, how many workspaces can be created after April 8?  

Whether this collaborator rule impact an unlimited workspace in the free plan?  

2. Will you tell me more about "1,000 Workspace command runs per month"?  

Please let me know What is the term here mentioned as "Command"?


author: Caity
body: 1. There's no change to how many Workspaces can be created.
2. This refers to automation---we have more details on the automation quotas here: <https://support.atlassian.com/trello/docs/butler-quotas-and-limits/>
With this TERRIBLE update forcing collaborators to pay for a subscription - i have a question:
Asked by Stephen Moffatt:

if its my workspace and i have multiple boards that my team have access to and make changes to cards.... if i pay my subscription, is it only me that will be able to make changes from now on, and the members will only be able to view now?

do they need to have a subscription to make changes to the cards? and move them about boards?

seems a bit mental to have to pay for that.


Answers:
author: Caity
body: [@Stephen Moffatt](/t5/user/viewprofilepage/user-id/3950895) Upgrades apply to the entire Workspace rather than an individual user. So, everyone in the Workspace will be able to continue using the Workspace normally after it's upgraded.

Whether or not a member or guest in that Workspace is billable depends on these criteria:

1. Members of the Workspace itself are always billable
2. Guests of the Workspace are billable if they are members of more than one board. If the guest is only on one board, they're free.

We have some more info on how this works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>


author: Nikola Perisic
body: Hello [@Stephen Moffatt](/t5/user/viewprofilepage/user-id/3950895)

I understand your frustration.

I am not familiar with this update. Do you have a link to it? Everyone on the board should be able to make changes, unless there are permissions that prevent some users to make changes on the board.

comments: author: Nikola Perisic
body: I see:

* Starting **April 8, 2024**: If your free Trello Workspace already has 10 or more collaborators, you won't be able to add new collaborators to the Workspace, unless you upgrade your plan or reduce the number of collaborators to below the limit.

* Starting **May 20, 2024**: If your free Trello Workspace has more than 10 collaborators, the boards in this Workspace will become view-only. You'll be able to see all the boards in the Workspace but won't be able to make changes, unless you upgrade your plan or reduce the number of collaborators to below the limit.

It is not precisely stated if you need the subscription in order to make the changes - this is for the first date.

Second date indicates that board will be set to read-only - meaning no changes can be made.
Are current viewing only members considered collaborators and pay a premium?
Asked by Duane Hansen:

++Are current viewing only members considered collaborators and pay a premium?++


Answers:
author: Caity
body: [@Duane Hansen](/t5/user/viewprofilepage/user-id/5445037) If a user is a member of the Workspace or a member of a board within a free Workspace (i.e., a guest), then they are counted as a collaborator, whether or not they edit that board or only view it.

Whether a user edits the board or only views it also does not impact whether or not they are billable in a paid Workspace. Billing is based on these factors:

1. Members of the Workspace itself are always billable
2. Guests of the Workspace are billable if they are members of more than one board. If the guest is only on one board, they're free.

We have some more info on how this works here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>


author: Nikola Perisic
body: Welcome to the community [@Duane Hansen](/t5/user/viewprofilepage/user-id/5445037) !

As per update from the: <https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752>

* Starting **April 8, 2024**: If your free Trello Workspace already has 10 or more collaborators, you won't be able to add new collaborators to the Workspace, unless you upgrade your plan or reduce the number of collaborators to below the limit.

* Starting **May 20, 2024**: If your free Trello Workspace has more than 10 collaborators, the boards in this Workspace will become view-only. You'll be able to see all the boards in the Workspace but won't be able to make changes, unless you upgrade your plan or reduce the number of collaborators to below the limit.
Changing board admins
Asked by Ed Cervantes-Watson:

I have a basic account for my team.

I am the admin. An ex-employee created two boards and is the admin. I have removed her from workspace but cannot rename/close or get admin rigths to the two boards.

Why if I am admin to the workspace do I not have admin rights to two of these 10 boards?

Thanks!


Answers:
author: Nikola Perisic
body: Welcome to the community [@Ed Cervantes-Watson](/t5/user/viewprofilepage/user-id/5445029) !

Please refer to this page: <https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>

comments: author: Ed Cervantes-Watson
body: Yes but I am not the Board admin - a former colleague was... (I am workspace admin and this board is in our workspace, but the user/admin has left the company and now we cannot update the board settings as she is the admin...)
Please help me answer my questions.
Asked by Nh? Qu?nh:

A collaborator is anyone who's been invited to a board in your Workspace or the Workspace itself." How is it calculated? For example, a workspace with many boards is still 10 collabs, or each board has 10 collabs. I don't understand  
![z5219430864506_912af0114797350fce926abf5582c72d.jpg](/t5/image/serverpage/image-id/310242i2DDB1620C7ACC27B/image-size/large?v=v2&px=999 "z5219430864506_912af0114797350fce926abf5582c72d.jpg")![z5219440009908_c9fcacd884e525ffc3857761cc571255.jpg](/t5/image/serverpage/image-id/310243iA2F13B258AFED724/image-size/large?v=v2&px=999 "z5219440009908_c9fcacd884e525ffc3857761cc571255.jpg")


Answers:
author: Nikola Perisic
body: Welcome to the community [@Nh? Qu?nh](/t5/user/viewprofilepage/user-id/5444972) !

This is for the total number of 10 members within a Workspace itself, which would apply to all of the boards.

comments: author: Nh? Qu?nh
body: It means that in the workspace I create, I only have 10 members in it. And no matter how many boards I have created in the workplace itself, there are just 10 members, Right?


author: Nikola Perisic
body: Hi [@Nh? Qu?nh](/t5/user/viewprofilepage/user-id/5444972)

That is correct. Members are added to the workspace as a whole.
Forced Premium Update
Asked by Rassismuskritische Psychotherapie:

Hi! We're a non-profit association with low resources and will be highly affected by the upcoming change which forces us to get a premium plan because our Trello board has more than 10 members.

My question is: does the monthly fee only apply to the board owner or to every member working on the board?

thank you!


Answers:
author: Caity
body: [@Rassismuskritische Psychotherapie](/t5/user/viewprofilepage/user-id/5444971) Trello's paid plans apply to Workspace rather than individual users, so the non-profit discount applies to the entire Workspace that it's applied to.

I also want to make sure you know that Trello Premium is not the only option for having more than 10 collaborators. We have another paid plan, Trello Standard, that is a lower price than Trello Premium.


author: Nikola Perisic
body: Welcome to the community [@Rassismuskritische Psychotherapie](/t5/user/viewprofilepage/user-id/5444971) !

The charge from <https://trello.com/pricing> it says: "Per user/month if billed annually ($12.50 billed monthly)" this is the monthly billing and it is per user.

comments: author: Rassismuskritische Psychotherapie
body: Thank you. Does this mean, everyone that is working on the board will have to upgrade to premium? Or the owner of the board has to pay depending on the amount of users?


author: Nikola Perisic
body: This will apply for every user that is in the workspace, including admins and the members of the board.


author: PeterD
body: How about the guests of a board in a paid workspace.

I assume this situation remains unchanged?


author: Nikola Perisic
body: [@PeterD](/t5/user/viewprofilepage/user-id/5064850) [@Rassismuskritische Psychotherapie](/t5/user/viewprofilepage/user-id/5444971)

While all guests are free on free Workspace boards, guests on Premium and Standard Workspace boards can incur an additional charge.

* **Free guest:** A person is is invited to a single board in a Workspace is a single-board guest. This user is not billable.

* **Billable guest:** A board member who is on **two or more** Standard or Premium Workspace boards is a [multi-board guest](https://help.trello.com/article/1123-multi-board-guests) of that Workspace. Multi-board guests are [billed at the same rate](https://help.trello.com/article/855-how-billing-works-with-trello-business-class) as a normal Workspace member and consume a seat license.


author: Rassismuskritische Psychotherapie
body: And will the reduced fee for non-profits be available to all members of this workspace or just to the owner (hence the non-profit itself)?


author: ????????? ????????
body: ????? ???????????? ????? ???? ???????? ????????, ?? ??????? ???? ???????, ????? 20?? ???????


author: Nikola Perisic
body: [@Rassismuskritische Psychotherapie](/t5/user/viewprofilepage/user-id/5444971) that I don't know, for more information please contact the Trello support.


author: Caity
body: [@PeterD](/t5/user/viewprofilepage/user-id/5064850) There is no change to the billing for any of Trello's paid plans.


Tags: premium
Bonjour, il ?tait question de proposer des cartes miroir entre plusieurs travaux...
Asked by v_de_louvigny:

Cette fonctionnalit? serait tr?s appr?ci?e, j'en suis s?r.


Answers:
author: Sal
body: Hi [@v_de_louvigny](/t5/user/viewprofilepage/user-id/5444896)! Thanks for bringing your interest in this feature. Currently, Trello doesn't have the option to mirror cards (two-way), but it's something we're collecting feedback on from our users. Thanks for helping us improve Trello!

However, you can synchronize them one way using Trello Automation. You can learn more about synchronizing your cards here: <https://support.atlassian.com/trello/docs/synchronizing-cards/>. I hope this helps!
Is it possible an automation to add a checklist might have deleted existing checklists?
Asked by Tim Diggins:

Background: I have been using Trello for over 8 years.

I have an automation rule I've used before (on this board / on other boards)

\> when the orange "DEPLOYMENT" label is added to a card by anyone, add the "? DEPLOYMENT" checklist from card "[https://trello.com/c/whatever/9999-deployment](https://trello.com/c/OgpIj7S9/1194-deployment)" to the card

I added this label to a card with multiple (\>5) checklists yesterday/ (The checklists had been added over the course of the last week or so). I tried several times, but it didn't add the checklist (I looked in the js console and there were multiple errors listed but none looked obviously related). In the end I added the checklist manually.

I realize this morning that there are no checklists in my card. There is no one else working on this project with me, and I'm sure no one else has even accessed this board. I'm sure I didn't manually delete these checklists.

Is it possible this action's malfunction has removed the checklists?  

I am unnerved and worry that Trello checklists are no longer a reliable place to gather important data/tasks as I code.


Answers:
author: Tim Diggins
body: OMG really embarrassing. This was 100% my fault for getting confused between two cards (one of which had all the checklists and didn't get moved to the correct "Doing" list, and the other one which had the label added).

I also had super quick response from Atlassian Trello support (I also logged a support email) who were very helpful and able to steer me in the right direction (even though it was my own errors).

So to answer my questions real and implied

* "No, an automation to add a checklist did not delete existing checklists"
* "Trello checklists are a reliable place to gather important data"
* Trello support is really good! (Way better than it used to be)

comments: author: Tim Diggins
body: One more note:

The reason my automation didn't run was because the label was called "? DEPLOYMENT" but I referenced it in the script as "DEPLOYMENT" (missing the funky unicode symbol at the beginning). ?????


Tags: automation

bug
Is it possible to change the administrator?
Asked by Nathalie Brion:

Hello the administrator of our trello left the company, we would like to change the administrator email of our Trello is it possible?

Thanks


Answers:
author: Nikola Perisic
body: Welcome to the community [@Nathalie Brion](/t5/user/viewprofilepage/user-id/5444855) !

Refer to this page here: <https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>
Remove a guest that is only a member of a private board
Asked by Jenny Darmody:

I have a guest in my board but they don't appear to be a member of any visible boards as far as I can see and are only a member of a private board that I am not a member of. Because of this, I can not see who it is and cannot remove them. Please see message below.

### Guests on private boards (1) {#toc-hId-2114317999}

Workspace guests who are only members of private boards are only visible to other members of those boards. These guests count toward the 10 collaborator limit in free Workspaces. The ability to manage guests on private boards will be available soon.

How and when will it be possible to see and remove this member from my Workspace as a collaborator?


Answers:
author: Sal
body: Hi [@Jenny Darmody](/t5/user/viewprofilepage/user-id/5444800)! We'll be making some improvements to the admin capabilities for free Workspaces so that you'll be able to fully remove any guest or member. We'll have that in place by the time the limit starts to take effect in April.

You can also check for more information about this change here: [https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752?utm_source=atlcomm\&utm_medium=email\&utm_campaign=immediate_general_comment\&utm_content=topic](https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_comment&utm_content=topic)
The trello is slow. Does archiving will make it faster?
Asked by Jennifer Joyce Rollo:

All our remote users of Trello are complaining of slow phasing


Answers:
author: Dreamsuite Mike
body: Hi [@Jennifer Joyce Rollo](/t5/user/viewprofilepage/user-id/5444764)

What do you mean by slow phasing?

Trello loads everything into the browsers memory and as a result everything is normally pretty fast.

There are a couple of instances where it will slow down:

When the number of cards on a board starts goes above 2000. If you have cards with lots of labels, custom fields and attachments, this may be notices as low as 1500 cards on a board.

Archiving cards will definitely help. I recommend setting up auto archiving via Trello automation:  
<https://support.atlassian.com/trello/docs/archiving-cards-automatically/>

If you want to quickly see how many cards are on a board you can hit the **f**key or click the filter button and in the search box put \*

![Screenshot 2024-03-05 13.25.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/310211i5A29B292CE9F99CB/image-size/large?v=v2&px=999 "Screenshot 2024-03-05 13.25.32.png")
Which bamboo event to use when looking for plan result?
Asked by Dominic Sudy:

Hi guys,

I am currently writing an event handler in ScriptRunner for Bamboo which is supposed to listed for completely finished builds. Currently I use PostBuildCompletedEvent but this event is also thrown when one of the stages contained in the plan finished. However I am only interested in the overall build result of the plan. How can I achieve this?


Answers:
author: Dominic Sudy
body: Turns out that the ChainCompletedEvent is the right one to use. Took a while to figure out when you are looking for something like PlanCompletedEvent.


Tags: build

event

scriptrunner
Bamboo Upgrade Path for 6.4.1 -->> 6.7.3
Asked by Brundaban Mohapatra:

Hi Team,

As I see the <https://confluence.atlassian.com/bamboo0607/bamboo-upgrade-guide-966044833.html> , the upgrade path shows to land first at 6.5 and then to latest. So by this does it mean to path for 6.4.1 --\>\> 6.7.3 is actually for 6.4.1 --\>\> 6.5 --\>\> 6.7.3

Regards,

Bru


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@Brundaban Mohapatra](/t5/user/viewprofilepage/user-id/2515851)   

You can skip 6.5 and proceed to upgrade with the 6.4.1 --\>\> 6.7.3 directly.

Thanks

Yoga