youngmon/atlassian-qna huggingface dataset:
Issue of JIRA integraion with Zephyr for JIRA administrator for confluence account.
Asked by Akshay Deshmane:

Hi,

We are trying to set up the Zephyr tool along with the integration of the JIRA.

We are having the JIRA v7.1.0-OD-05-006 version.

The requirement is "Enabling the Remote API"

As per the JIRA online documents "You need System Administrator permissions in order to perform this function. Users with only the Confluence Administrator global permission can't do this"

We have the Administrator credentials with us but we need the system administrator credentials.Can we upgrade the Administrator account to System Administrator account? Will this affect in the license cost.

Can you please provide us the solution to get the acess of the system administrator ?

Thanks in Advance !!


Answers:
author: Nic Brough -Adaptavist-
body: No. You will not get system administration on Cloud.

But. Cloud already has the remote API enabled.

comments: author: Akshay Deshmane
body: Thanks for the updates,

Yes I agree with that, Remote API (XML-RPC \& SOAP) checkbox is checked but we can not disabled this.

So my doubtful whether this enabled API is active ?

Thanks in Advance !!


author: Nic Brough -Adaptavist-
body: If you are on Cloud, then yes, it is active.
Is Confluence Usage Stats plugin available on the cloud atlassian.net platform?
Asked by Thierry Michel:

*This question is in reference to Atlassian Documentation: [Viewing Site Statistics](https://confluence.atlassian.com/pages/viewpage.action?pageId=123043962)*

Ask your question here...


Answers:
author: Tim
body: Hi Thierry,

We've created an add-on that gives some great usage statistics in Confluence Cloud. It includes an overview of activity but also the details like who has viewed a particular page.

You can find more information here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)

comments: author: Jen
body: Is there a more coat effective solution? We can't add the additional $7k to our budget at this time.


author: Tim
body: If you're familiar with Google Analytics, you could also consider using [Google Analytics for Confluence Cloud](https://marketplace.atlassian.com/apps/1216514/google-analytics-for-confluence-cloud?hosting=cloud&tab=overview), which sends activity in Confluence into Google Analytics. This app is currently free and is from another Top Vendor on the Atlassian Marketplace.


author: Jen
body: Tim, Thanks for your response. We have incorporated Google Analytics but didn't provide user usage - and that's specifically what we're interested in tracking.


author: Paula Silveira
body: Hi Thierry,

The Usage Stats plugin is deactivated by default due to causing performance issues on large installations. However, we can still activate the plugin for you if you submit a request through [support.atlassian.com](http://support.atlassian.com).

Thanks and regards,  
Paula Silveira

comments: author: Justin Cimino
body: Hi [@Paula Silveira](/t5/user/viewprofilepage/user-id/781572), do you have any stats on how large of a performance issue when enabled? If minimal, is the option to enable still available or are all users pointed to the below comment (Analytics for Confluence Cloud)?


author: Paula Silveira
body: **Usage Statistics Plugin** was discontinued due to performance issues and now this is one of the [Restricted functions in Confluence Cloud](https://confluence.atlassian.com/display/ConfCloud/Restricted+functions+in+Confluence+Cloud).

As mentioned by [@Tim](/t5/user/viewprofilepage/user-id/510087), there are a few options outside of the Usage plugin which are provided by third-parties add-ons:

* [Google Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/de.resolution.cloud.analytics.google/cloud/overview)
* [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview?_ga=2.2486192.1640870419.1500294967-1100650236.1499805783)

Best regards,  
Paula Silveira


Tags: cloud

confluence-cloud
list of attachments
Asked by Susanne Kahl:

*This question is in reference to Atlassian Documentation: [Displaying a List of Attachments](https://confluence.atlassian.com/pages/viewpage.action?pageId=658737036)*

Is there any way to make a list of attachments from a child page with information about version number, date and labels?


Answers:
author: Bob Swift (personal)
body: There is a **Page Title** parameter.

[Attachment Table Macro](https://bobswift.atlassian.net/wiki/display/TBL/Attachment+Table+Macro) from [Advanced Tables for Confluence](https://bobswift.atlassian.net/wiki/display/TBL) has more flexible options than Confluence's attachments macro. For instance, you can specify page selection criteria and display various columns with customized ordering.


Tags: attachment
Add user macro to toolbar
Asked by Robert Lehmann:

We need to add a custom User Macro to the confluence rich text editor toolbar. useing "{" or navigating through the menu is not the desired option.


Answers:
author: Nic Brough -Adaptavist-
body: The toolbar in the editor is, well, in the editor. To add something to it, you'll need to rewrite the system add-on that provides the editor.


author: Bill Bailey
body: Well there is this tutorial, BUT not sure if it still works with Confluence 5.x (a bit of warning, many of the Confluence plugin tutorials have not been updated recently, and are often incomplete)

<https://developer.atlassian.com/confdev/tutorials/adding-an-option-to-the-editor-insert-menu>

If this method still works, you could then convert your user macro to a plugin (just takes the macro code) and add this menu item. You will need this module for your macro code.

<https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-plugin-module-types/user-macro-module>

I will warn you, there are many steps and details missing from that page (I had to slog through this last week).
Confluence All Updates do not working
Asked by Yun Jae Yu:

Hello

I 've meet the problem about Updates information.

It dosen't work after system reboot for Windows Updates.

When I meet the same Problem I did confluence service Restart. then working again.

But Now, I didn't service restart. so, I want to know Why I meet this problem.

Thank you

250  
Confluence_support_2016-01-27-14-14-11.zip  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66259/1/Confluence_support_2016-01-27-14-14-11.zip){#display_1187686fef7675_0}


Answers:
author: Nic Brough -Adaptavist-
body: What does the log file say when you try to do an update?

(Please note, we're not support, we're a community of end-users. We will try to help, but it's not formal. If you need formal help, visit <https://support.atlassian.com> )


Tags: confluence-administration
How do i convert my media wiki to a confluence?
Asked by Timothy Yates:

Hi Team,

We have recently decided to move our documentation across to Confluence, however i need to migrate out media wiki pages across and have not found a method to do so. I have tried the old migration tool, but offers an array of issues. Can you recommend a way?


Answers:
author: Attila Gaspar _META-INF_
body: Hi,

Which tool did you try? There are some tips and a presentation about this topic here

<https://answers.atlassian.com/questions/32751>

<https://developers.atlassian.com/questions/12265453/import-from-mediawiki-to-confluence-5.7>

Mediawiki to Confluence migration - <http://www.slideshare.net/NilsHofmeister/aughh-confluence>

Attila


Tags: confluence-administration
We have discovered that it is possible for 2 people using this method can overwrite eachother's changes. Is there a way to prevent this?
Asked by David_Mills:

*This question is in reference to Atlassian Documentation: [Editing an Office Spreadsheet from Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=411108684)*

We have a few spreadsheets that we have embedded (attached) in confluence pages and we use the Office Connector to edit.

But we have just dicovered that Confluence does not prevent 2 people from making simultaneous changes and thus the work of whoever saves first gets overwritten (lost) by whoever saves second.

Is there any way to prevent this?


Answers:
author: Steffen Opel _Utoolity_
body: Preventing conflicting edits and/or resp. revision control are long standing Confluence feature requests - please watch/vote/comment on the following issues to influence Atlassian's resp. roadmap:

* <https://jira.atlassian.com/browse/CONF-2841>
* <https://jira.atlassian.com/browse/CONF-4462>
* <https://jira.atlassian.com/browse/CONF-17104>

Provided you are using Confluence Server, you might want to 'check out' [Arsenale Lockpoint - Attachment Checkout](https://marketplace.atlassian.com/plugins/com.arsenale.plugins.lockpoint/server/overview), which allows you to explicitly *Lock and unlock Confluence attachments for exclusive editing and controlled change management:*
> * The Lockpoint add-on provides **seamless locking support for collaborating with compatible WebDAV clients** , including the Microsoft Office suite. Users can also **manually lock documents from within Confluence** .
> * Arsenale Lockpoint may be used for**free** on Confluence installations that use 10 or 25-user Confluence licenses.


author: David_Mills
body: Thanks - looks like a good product - but expensive. The 4 of us sharing the sheet are messaging eachother before making any changes.


Tags: attachment

confluence-administration
Linking an external file in confluence
Asked by Eunice Mora:

*This question is in reference to Atlassian Documentation: [Links](https://confluence.atlassian.com/pages/viewpage.action?pageId=771892000)*

How do you link an external file located in a network shared location uisng the UNC path?

I tried the wiki markup format and it doesn't work:

file:///UNC-network-server/file.txt

This does work in mediawiki but not in confluence: file://fqd-server-name/folder1/file.txt


Answers:
author: Gregory Kneller
body: The server *UNC-network-server* shall be visible to confluence server. But why do you need this? You may attach the file to page and use it as attachment in your macro, or you shall open http/s access to file.txt to the confluence server


Tags: documentation

link
Do you need a JIRA account to view a JIRA Issues macro on a Confluence page?
Asked by Todd Hoffman:

*This question is in reference to Atlassian Documentation: [Use JIRA applications and Confluence together](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765436)*

Do you need a JIRA account to view a JIRA Issues macro on a Confluence page? I am having an issue where my Confluence users who do not have JIRA accounts cannot view JIRA issues macros in Confluence. When they open pages with these macros they get the following error message:

"JIRA server returned a trusted apps erro: PERMISSION_DENIED; Permission Denied; \[\]"


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Yes, the user accounts in Confluence needs to have a corresponding JIRA account, with the right permissions.

comments: author: Todd Hoffman
body: (????)?? ???


author: Alexis D
body: (????)?????


author: ypersonleetchi
body: (????)?????


author: ypersonleetchi
body: (?????)? ? ???


author: sakib098 9148827761
body: ??????????? ??? ??? ?? ?? ???? ?????? ????????


Tags: confluence-cloud

issue

jira
Migrating Confluence internal (H2) DB to external MSSQL Database.
Asked by Lorenze Larot:

Hi,

I'm posting this hoping someone can shed some light on the process of migrating our Confluence DB from internal to external MSSQL DB.

So we have this confluence instance v.5.9.1 running on Windows Server 2008 and is using the H2 internal database currenlty. We are planning to use this into production and as part of Atlassian's recommendation, we need to move this to an external MSSQL DB. (SQL 2012).

I'm looking at this documentation as reference. <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>. Should this be the best article for this task.?

Base on the process the migration should go like this.

1. Take note of your add-ons
   1. *Should I only take note of the user installed add-on? does the version for this add-on matters?*
2. Back up your data
3. Set up the new database
4. Install Confluence (same version number in a new location)
   1. *Do I need to un-install the current confluence installation or just run the setup on top of the existing one?*
   2. *Should I create a new folder and make that as the new destination directory during the installation?same as the new directory?*
5. Download and install the database driver if necessary
6. Run confluence setup wizard and copy your data to your new database
7. Re-install your add-ons
8. Check settings for the new machine

Thanks in Advance for your response.

Best,

lorenze


Answers:
author: Guilherme V.
body: Hi Lorenze,

1. You should take note of your add-ons because they are not stored in the XML file, which you will use to import the content into the new server.  
2. Yes. You need to create an XML file backup of your current prod.  
3. That's right.  
4. a. It's up to you, but you need to ensure the applications are not running on the same port(8090).  
b. It's up to you again. If you already had created the XML, you can just delete every thing in this folder to trigger a new installation.  
5. It won't be. Confluence already has a supported driver for MSSQL.  
6. You can finish the installation setup and restore the backup file when the option is available.

<br />

You can also try the following:

1. Create an XML backup file of your entire production.
2. Create a backup file of the attachments folder inside the \*home\* folder.
3. Stop the service.
4. Delete all the content of the \*home\* folder.
5. Start the service.
6. You will see the installation setup screen will appear. That means a new installation from scratch.
7. When the Import backup option appears to you, upload the XML file that you have.
8. Finish the setup.
9. Replace the attachments folder that you "backed-up" before.


Tags: confluence-administration
How can I get the report list to show up in the same order as the source data instead of alphabetical?
Asked by Jess:

*This question is in reference to Atlassian Documentation: [Page Properties Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765240)*

How can I get the report list to show up in the same order as the source data instead of alphabetical?


Answers:
author: Anne EQS
body: If manual setting is an option use the param '**Columns to show**' (in the macro display options of the Page Properties Report macro) for sorting the order of the columns. When you add all the column headers in the required order there, the table is displayed accordingly. (At least this works in 5.8.5 on Server)

(But of course it would be great if Atlassian could implement this as the default.)


Tags: confluence-cloud

page-property
Confluence Complete re-install
Asked by Bernard Day:

*This question is in reference to Atlassian Documentation: [Uninstalling Confluence from Linux](https://confluence.atlassian.com/pages/viewpage.action?pageId=255362396)*

I have uninstalled Confluence a few time trying to get back the the install process I used yesterday. I want to change my answer to JIRA user management.

Each time I open the "new" URL 8090 I get a loging prompt not the setup page I got the first time.

What data is not being clean off?

Thanks!


Answers:
author: Jonathan Soo
body: Hi Bernard,

Did you remove all the content of your Confluence home directory and restart Confluence again ?

Regards,

Jonathan


Tags: confluence-administration

documentation

install

linux
how do I add hyperlinks to the left nav?
Asked by Michael Cohen:

Subject pretty much says it all. I'd like to add Hyperlinks to the Left Nav Window where I now I have the Page Tree for my site. Ideally I would have the Page Tree AND Hyperlinks.

Any ideas?

Thank you,

Michael


Answers:
author: Kristian Walker _Adaptavist_
body: Hi Michael,

The Atlassian documentation on [Configuring the Confluence sidebar](https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html) may be of help to you.

I hope this helps.

Thanks

Kristian
Text-file macro for Confluence
Asked by Jonas Andersson:

Hi all,

We are currently looking for a plugin similar to the Microsoft word/excel-addon that allows a text-file (.txt) attached to a confluence page to be downloaded/edited and automatically uploaded again to confluence. Does anyone know of a addon/plugin/workaround?

Kind regards

Jonas


Answers:
author: Mario G?nter
body: Hi Jonas,

did you try webDAV before?

Here's how you can use it for your confluence instance:

<https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html>

If you go that way you don't have to care about file-locks, down- or upload. It simply does - like a fileshare.

Hope this helps.

Cheers, Mario

comments: author: Jonas Andersson
body: No, and i was not aware it was this simple to set up either. Will bounce your suggestion with the people who requested the feature, but this looks as promising as it gets. Thank you, will approve you an "answer" point if accepted.
How to hide in "Create" form templates: "blank page" and "blog message"?
Asked by Andrey Troitskiy:

How to hide in "Create" form templates: "blank page" and "blog message"?


Answers:
author: Chlo? Munro
body: +1  

I would also like to know.


author: Nicolas Casel
body: +1

Same question...


Tags: blueprint

confluence-administration
PocketQuery, is it only Confluence Admins that can create the parametrized SQL queries?
Asked by Karen Cheung:

Hello,

I see that for PocketQuery, it is the Confluence Admin that creates the parametrized SQL queries for other users.

But in my case, the Confluence Admin does not interact with our space.

Is it possible for the Space Admin (or specified users) to have the capabilities to manage/create the parametrized SQL queries?

Thank you.


Answers:
author: Felix Grund (Scandio)
body: Hi Karen,

Currently, only Confluence administrators can administer PocketQuery. We know that this is not sufficient on many instances and that's why we want to have the PocketQuery administration decoupled from Confluence administration.

If you want you can test with a beta version of PocketQuery you can find [here](https://cloud.scandio.de/index.php/s/nJfdhjcdxkwPnVs). The idea is that all users that belong to a certain Confluence group can administer PocketQuery. In current beta, this group is fixed as "pocketquery-administrators". Please do the following steps with the beta release:

* Install provided new version
* Add a Confluence group "pocketquery-administrators"
* Add all users that should be able to administer PocketQuery data in that group
* Go to \<confluence-url\>/pocketquery/queries.action

Please let me know if this helps! PocketQuery 2.1 will be released in February most probably. This version will - among other new features - have this change with a configurable admin group.

Regards, Felix

comments: author: Felix Grund (Scandio)
body: Does "accept" mean the solution works for you? :smile:


author: Karen Cheung
body: We are currently considering the possibility of using the plugin, there are a few details to iron out.

If I have any other questions I'll be sure to ask!

Thank you


author: Felix Grund (Scandio)
body: Sure, feel free to ask!


Tags: confluence-administration
How do I install licenced plugins after moving confluence to a new server
Asked by Rosemary Paris:

I have moved Confluence 4.2 to a new server and now I want to add the Gliffy and Zephyr plugins.

Browse -\> Confluence Admin -\> Plugins -\> Install Plugins -\> Gliffy Diagrams for Confluence

I get options to 'Try' or 'Buy' which try to create new licences - how do I select an existing licence then install the plugin ?


Answers:
author: Jonathan Soo
body: Awesome ! glad it works now :wink:


author: Rosemary Paris
body: Selected 'Try' and agreed to let it generate the evaluation licence then it actually found then correct licence itself


author: Jonathan Soo
body: Hi Rosemary,

You can insert the license key once the plugins was installed. For example, you select 'try', once the plugin is installed using a evaluation license, go to Manage Add-on page, select the plugins, paste the existing license key into the text field, click update.

Hope this helps. :smile:

<br />

Regards,

Jonathan


Tags: confluence-administration

confluence-app
Export space without old permission settings
Asked by Richard Busch Nordli:

Hello.

I'm exporting a space from a Confluence server solution, and trying to import it into a cloud solution. The import is successfull, but I can't do anything with it after the import. After reading I believe it is because the export includes old permission settings including groups that can access the space.

Is it possible to export a space without all the old permission settings?

Thank you  
[](https://community.atlassian.com/t5/Confluence-questions/Export-space-without-old-permission-settings/qaq-p/124503?attachment-id=11899){#link_119125834a2ce0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20709/1/image2016-1-26%2012%3A36%3A20.png){#display_119125834a2ce0_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Export-space-without-old-permission-settings/qaq-p/124503?attachment-id=11900){#link_119125834a2ce0_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20709/2/image2016-1-26%2012%3A20%3A31.png){#display_119125834a2ce0_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Export-space-without-old-permission-settings/qaq-p/124503?attachment-id=11901){#link_119125834a2ce0_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20709/3/image2016-1-26%2012%3A34%3A42.png){#display_119125834a2ce0_4}  
[](https://community.atlassian.com/t5/Confluence-questions/Export-space-without-old-permission-settings/qaq-p/124503?attachment-id=11902){#link_119125834a2ce0_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/20709/4/image2016-1-26%2012%3A21%3A4.png){#display_119125834a2ce0_6}


Answers:
author: Nic Brough -Adaptavist-
body: You could remove the permissions stuff from the xml, but that's not going to help you much - the problem is not that you are bringing in old permissions, it's that you need to set new ones after import. You're going to have to do that whatever you export/import!

comments: author: Richard Busch Nordli
body: Ok, I think I'm understanding what you are saying but can't get it to work.

I made a new group (same name as in export), added my user to the group, navigated to space permissions and clicking "manage permissions".

image2016-1-26 12:20:31.png

Ends up with this:

image2016-1-26 12:21:4.png

The results I want is to end up in space admin, so that I can configure the space.


author: Nic Brough -Adaptavist-
body: Ouch, that looks very wrong - as a system admin (rather than just space admin), you should always be able to get to the permissions page, even if you don't have any other rights in the space.

Does this link work for other spaces?

If it does, could you compare the urls to see if there are structural differences? (If you're not sure what I mean there, could you post what the successful and failed links are and we can check them. Feel free to remove the base-url of your confluence - we don't need that bit)


Tags: confluence-administration