youngmon/atlassian-qna huggingface dataset:
GMail Integration
Asked by Mark Clark:

Can you tell me how to attach an email to an existing card that is already on Trello?

Everything works great, but if there are updates that come via email, I dont need to create a new card, I need to update the existing one regarding that task.

Thanks


Answers:
author: Esme Crutchley
body: Hi [@Mark Clark](/t5/user/viewprofilepage/user-id/3848951)

Welcome to the Community!

If you open a card and click 'Share', it will bring up this menu:

![Screenshot 2020-04-07 at 13.54.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/89549i4A8BF2BE63E4F385/image-size/large?v=v2&px=999 "Screenshot 2020-04-07 at 13.54.36.png")

Copy that link, then open the email and forward the email to that address. The email will then attach in the 'Comments' section

Hope this helps

Esme :)

comments: author: Darren Wilford
body: That is cumbersome!
Board creation and sharing boards with other members
Asked by krosterman:

Another Trello Member made a Trello board and gave it to me. I can't recall if they made me an admin or how they copied the board to my Trello board. I'm wondering if I embelish this board and keep as my own is there ever a time they can remove the board from my Trello account such that I would no longer have access to it?


Answers:
author: Esme Crutchley
body: Hi [@krosterman](/t5/user/viewprofilepage/user-id/3848744)

Welcome to the Community!

If you open the board you want, then click:

* show menu
* more
* copy board

That should copy the board exactly as it is at that moment in time, into one of your boards that you can change and edit to your heart's content and even if they remove you from the original board, you'll still have your version!

Let me know if this helps!

Esme :)


Tags: agile
Adding List Automation
Asked by Neil Cannon:

I would like to add a new list to the furthest left position on a board every day with that day's date as the name of the list. Is there a way to do this already?


Answers:
author: Esme Crutchley
body: Hi [@Neil Cannon](/t5/user/viewprofilepage/user-id/3848625)

Welcome to the Community!

This can be achieved with Butler!

If you click on Butler, then on 'Calendar' in the left hand side, you can set a rule that looks like this:

![Screenshot 2020-04-07 at 13.58.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/89550i1A0B193F5AA7F841/image-size/large?v=v2&px=999 "Screenshot 2020-04-07 at 13.58.49.png")This will mean that every morning at 2am, Butler will create a list called whatever the day name is for you!

If you want more information on the variables that Butler recognises, there's a help guide [here](https://help.trello.com/article/1157-variables)

Esme :)


Tags: automation

list
Change ADM
Asked by Sandra Molina:

The ADM of the card is no longer with the company. How to change the ADM for files in the framework?


Answers:
author: Keli
body: Hi [@Sandra Molina](/t5/user/viewprofilepage/user-id/3793746)

It happens pretty frequently that someone who was the only admin of some boards leaves the team associated with those boards. We've put together a page with some tips and tricks on recovering one of those boards here: <https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board>
Trello to Slack intergratrion: Message as Butler
Asked by Dean:

Hey all!

I have been attempting to connect between one of our Boards from Trello to Slack and message a channel whenever a card is moved into a specific list.

The problem is that I am only able to send messages with my user, and not as Butler.

In the example below, only the first action runs while the other one does not.

![Screenshot 2020-04-06 at 15.38.03.png](/t5/image/serverpage/image-id/89396i361CCB373204AA44/image-size/large?v=v2&px=999 "Screenshot 2020-04-06 at 15.38.03.png")


Answers:
author: Dean
body: Apparently it was simply a matter of adding both 'Trello' and 'Butler' apps to the Slack channel!

I'm leaving this post for anyone who might be experiencing this issue to easily solve.

comments: author: Jacob Pipta
body: I have both butler and trello installed on my slack and I still can not get the automated messaged to send
Attachment link from API changed
Asked by ???????? ??????:

Dear community,

Since some time the link to attachment I recieved by REST API has changed. Before March we recieved the link like this:

<https://trello-attachments.s3.amazonaws.com/5e3b1ef86e8ef02028f5ca92/5e787c27dc459144529ef9c2/33830b720bf2b65efb3971bd52d78a66/20200325_065127.jpg>

Now the link looks different:

<https://trello.com/1/cards/5e787c27dc459144529ef9c2/attachments/5e7adde4bc4ae033baf8bbe5/download?backingUrl=https%3A%2F%2Ftrello-attachments.s3.amazonaws.com%2F5e3b1ef86e8ef02028f5ca92%2F5e787c27dc459144529ef9c2%2F7229d9928dd922b15d9b1120afde233b%2F20200325_065247.jpg>

The problem is that since that change our app connot download normally. Several attempts we get timeout, than on 4-5 time we get the redirect and can download the file. Has anybody idea, what the problem might be?

Regards,

Lado


Answers:
author: Mike
body: Hi there,

I think you'll need to reformat the URL received if it's not working---I'm still able to pull up that link, but you may need to re-encode it to get it to work properly. We can help a little more specifically at <https://trello.com/contact>!
Set Butler command trigger for specific timezone.
Asked by clivestruver:

Hi,

Does anyone know if it is possible to set a trigger for a specific timezone? For example, I'm in the UK but would like to set a trigger for 7:00am each day, Sydney (Australia) time.

Thanks


Answers:
author: Esme Crutchley
body: Hi [@clivestruver](/t5/user/viewprofilepage/user-id/3848303)

Welcome to the Community!

If you use Butler, you could have a command set up to change the due date.

You could have something like:

![Screenshot 2020-04-07 at 12.18.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/89543i80433E8C843F7971/image-size/large?v=v2&px=999 "Screenshot 2020-04-07 at 12.18.50.png")So whenever you set the due date in UK time, it'll automatically change +9 hours (I think that's the difference between UK and Sydney!). However, at the moment we're in BST, so if Sydney doesn't have spring forward \& fall back, you might need to change this in the future

comments: author: clivestruver
body: Hi,

Thanks. Yes, good idea, I'll give it a try. Plus or minus one hour is not too critical, as long as the email gets generated by 7am Sydney time.

Good to know there is help in this community!


Tags: butler
Why is my team action button not showing up in some team members board?
Asked by Joseph Ensign:

I have created an action button on my Trello team account... I have shared the action button with the team, and some members have the action button available....others do not.

What must I do, or they do to activate or see this action button?

Thank you so much!


Answers:
author: Vini
body: Hi Joseph,

My first suggestion would be to make sure every board member is also a team member, as the button is shared with everyone in the team, but if you have guest members on the board, they will not see the button.

Can you check if that is the case for you?
Can Trello draw up GANTT charts?
Asked by Alistair Kelman:

I am considering using TRELLO to do some very basic scheduling and project management in the early stages of a project. However I need to be able to draw up some simple GANTT charts and I cannot see a way that this can be done.

Can someone direct me to the right resources. Is Trello the right tool to be using. Eventually the full project is going to be ported to Microsoft Project Online running under Windows 10 with Office 365 Premium - so this is currently a "quick and dirty" start-up

Alistair


Answers:
author: Garrett
body: Hey Alistair,

Trello doesn't provide a native Gantt view for boards, however there are a number of third-party Power-Ups you can enable which will give you that functionality. Here's a few honorable mentions but you can explore further on our Power-Ups page as well: <https://trello.com/power-ups>

* [TeamGantt](https://trello.com/power-ups/5970d4298c14fdf691c95a76)
* [Deadlines by Elegantt](https://trello.com/power-ups/565dafa433bd441cac66be20)
* [BigPicture](https://trello.com/power-ups/5b30f2417825075d3e126cbb)

Feel free to check those out, and I hope you find one that works for you!
Can card creator be automatically added as card member?
Asked by Debby Hsu:

1. The person who creates the new card, can it be automatically added as a card member?

2. Can we set card members default to be "Not" watching the card, receiving notification email only when he/she is mentioned, unless he/she selects "watch the card" manually?

thanks a lot


Answers:
author: Jeffrey Hubbard
body: You do both with this for the card creator. Not sure about all card members being unsubscribed. Hope this helps.

![username.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/89603iDD33B2D4018C353A/image-size/large?v=v2&px=999 "username.PNG")
Permission to create a knowledge base category
Asked by Evert Morren:

Each service agent has the possibility to create knowledge base categories. I am looking for an option so that only admins has the possibility to create categories. Is that possible?


Answers:
author: Fabian Lim
body: Hi [@Evert Morren](/t5/user/viewprofilepage/user-id/4476493)

I believe that there is no settings to restrict this. I would recommend that the team reviews the categories in a monthly basis to ensure that they cover the key content of your knowledge base.

Regards

comments: author: Evert Morren
body: Hi Fabian,

Thanks for answering. I will follow your suggestion.

Regards


Tags: cloud

confluence-cloud
Is it possible to add an external webiste with thumbnail ?
Asked by Shruti Thoonoli:

Hi,

I am looking to create a confluence page which showcases a beautiful career sites. But when I add external webpage links, it only shows up as link on the confluence page. I would like a thumbnail of the page as well show.

Plus, when the thumbnail image is clicked it should redirect to that webpage.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Shruti Thoonoli](/t5/user/viewprofilepage/user-id/4631725)

welcome to the Atlassian Community.

In order to do this, you can

1. create a screenshot of the page you want to link to
2. embed the screenshot (as a tiny version) into your Confluence page
3. add a link to the image which points to your web page.

This is unfortunately a manual process, but you should be able to get the desired result.

Cheers,  
Matthias

comments: author: Shruti Thoonoli
body: Thank you [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) ! :)


author: Matthias Gaiser _K15t_
body: Since you're new to the community, [@Shruti Thoonoli](/t5/user/viewprofilepage/user-id/4631725) - here's also a little reminder that if you think the answer is helpful to your problem, you can click on the "Accept Answer" button on top of the answer you want to accept.

That helps other people looking for a solution to the same problem to quickly identify what was helpful to you - and maybe it's also useful to them. :)


Tags: cloud

confluence-cloud
Separate scrolling of page content and page tree
Asked by Sahil Yadav:

Hello,

Does confluence provide independent scrolling for page tree and page content?

If user is scrolling in page tree area, then only page tree section should be scrolling and page content section should remain still and vice-versa.

Thanks.


Answers:
author: Grigory Salnikov
body: Hi [@Sahil Yadav](/t5/user/viewprofilepage/user-id/2875462) !

Yes, I support [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) 's answer. Can you please maybe demonstrate us via a screenshot what you mean?

What browser are you using?

comments: author: Sahil Yadav
body: Hi [@Grigory Salnikov](/t5/user/viewprofilepage/user-id/1323725)

I see this functionality in Confluence Cloud about separate scrolling (page tree and page content) but not in Confluence Server 7.4.

Currently for me both page tree \& page content sections scroll together.

Browser: Chrome.

Thanks in advance.

.


author: G subramanyam
body: Hi [@Sahil Yadav](/t5/user/viewprofilepage/user-id/2875462) welcome to the Atlassian community.

Please be informed, currently the same functionality exists! Are you experiencing something different?!


Tags: confluence-server

server
Mark information as less important, with a button on top of the page that shows less important info
Asked by C Fenijn:

In Confluence, it would be nice to be able to select part of the content of a page, and mark it as less important. The standard rendering of the page would **not** show it. A button on top of the page that says "Show all data of this article" or something similar would show it.

I start this discussion rather than a feature request, as perhaps it is functionality that is already there.


Answers:
author: C Fenijn
body: Thanks again, Grigory,

If I will ever open a feature request for this, I shall reformulate it based on your feedback, so that is useful.

Cheers,

Carel.


author: Grigory Salnikov
body: Oh, I see.

No the expand is more granular, of course, so it is not possible.

I am sure the desired behaviour can be implemented in a custom macro but I am not aware of any existing ones.

Take care, [@C Fenijn](/t5/user/viewprofilepage/user-id/4631586) !


author: Grigory Salnikov
body: Hi [@C Fenijn](/t5/user/viewprofilepage/user-id/4631586) and welcome to our community!

![welcome3.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/168933i2A88DCB1AA9E70B0/image-size/large?v=v2&px=999 "welcome3.jpeg")

Have you considered the [Expand](https://confluence.atlassian.com/doc/expand-macro-223222352.html) macro functionality?


author: C Fenijn
body: Hi Grigory,

Thanks for your reply.

I use the expand functionality a lot indeed, and it is very useful.

What I describe is global to a document, with one button which toggles showing or hiding content that is marked as less important. Is that possible with this expand macro?


Tags: confluence-server

server
Outlining in Confluence
Asked by Faina Dsouza:

I have a block of existing text that I'd like to organize into an outline. Looking at my Confluence formatting toolbar I see something labelled "Numbered Headings" but I can't figure out how that creates an outline or applies it to existing texts.

Thanks for any help you can provide.


Answers:
author: Grigory Salnikov
body: Hi [@Faina Dsouza](/t5/user/viewprofilepage/user-id/4617932) !

Please refer to that really clear and neat 3 min - read article:

[Numbered Headings: An introduction](https://medium.com/numbered-headings/introducing-numbered-headings-pro-2b5c24602062) {#toc-hId--1211171635}
------------------------------------------------------------------------------------------------------------------------------------------------

Hope it helps!


author: Faina Dsouza
body: *Thanks for this article. From the article, I figured it out.*

*For anyone else who's having trouble here's what I discovered. First make sure that ++"Numbered Heading" is enabled.++ There should be a button for this in the formatting toolbar.*

*Next ++highlight text where you want to assign an outline level.++ Press ctrl+1 (or cmd+1 on mac) to assign it to outline level 1, ctrl+2 to assign to level 2, etc. ++Press ctrl+0 to assign to regular text++.*

*I haven't yet figured out how to change indentation based on outline/heading level. If anyone knows, please share that knowledge.*


author: Nic Brough -Adaptavist-
body: What do you mean by "outline"? I've heard different people use it to describe different things.

The one I'd usually head for in Confluence is a "table of contents" - there's a simple macro in there that reads the headings in a page and turns them into a table of content, indented by level of heading. You can configure it more cleverly, to only go down to a certain heading level for example.

The numbered heading macro won't help you with a table of content, it just numbers the various headings.

Would a table-of-content style thing do the sort of outline you are looking for?
how can i see the deleted articles?
Asked by evelyn.martinez:

Hi,

I have removed a page in confluence but I need to recover it

Do you know where can I find the Trash in Confluence?

Thanks


Answers:
author: Grigory Salnikov
body: Hello [@evelyn.martinez](/t5/user/viewprofilepage/user-id/4631530) and welcome to our community!

![welcome-15.gif](https://community.atlassian.com/t5/image/serverpage/image-id/168919i6A583586A7817167/image-dimensions/271x155?v=v2 "welcome-15.gif")

Please find the related documentation below:

[Delete or Restore a Page](https://community.atlassian.com/t5/Confluence-questions/how-can-i-see-the-deleted-articles/qaq-p/1859511) {#toc-hId--1211171734}
-----------------------------------------------------------------------------------------------------------------------------------------------------------

hope it helps


author: evelyn.martinez
body: Thanks community,

I found how to restore the removed articles,

1-Click on "Space tools" (left side on the bottom of the screen)

2-Select content tools

3-Trash

4-Restore

comments: author: Grigory Salnikov
body: That is it!

![great job.gif](https://community.atlassian.com/t5/image/serverpage/image-id/168923i9DB6514F6118C077/image-dimensions/236x132?v=v2 "great job.gif")
Need a functionality which can update the table cells automatic when the adjacent cell gets updated.
Asked by Srujan kumar:

My requirement is in confluence table i have a two cells for date format in which one is start date and other is end date. when start date gets changed then i require the end date should be automatically changed with a range as provided . Need this functionality for planning sprint dates.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Srujan kumar](/t5/user/viewprofilepage/user-id/4523717) ,

We can suggest using our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview). Its [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro will do the trick.

Please follow [this Community thread](https://community.atlassian.com/t5/Confluence-questions/Ho-do-I-calculate-date-plus-days-without-weekends-in-Table/qaq-p/1562965?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_question&utm_content=topic#U1563345) to calculate end dates using start days plus ranges in days without weekends.

And here is [another older thread](https://community.atlassian.com/t5/Confluence-questions/Calculating-dates-from-a-start-date/qaq-p/930126) related to the straightforward calculation: end date = start date + date range (days).


Tags: cloud

confluence-cloud
How to stop displaying the name behind anonymous User
Asked by Sven-Peter Barth:

Hello when an employee leaves us I delete his AD account and with it his Confluence login. when I open pages or articles that the employee has created or edited always anonymous user (first name last name of the employee). How can I make it so that there is only anonymous user?


Answers:
author: Kishan Sharma
body: Hi [@Sven-Peter Barth](/t5/user/viewprofilepage/user-id/2287307)

If the user account is deleted from Confluence, their name is replaced with an anonymised alias. This can't be undone. You can read more about it [on this article](https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html).

Do let me know if you have any further queries.


Tags: confluence-server

server
How to remove by script the permission from a space for a deleted user?
Asked by vandersluispe:

A user does not exist in Confluence anymore but still has some permissions on a Space and I need to remove those by a script.

A POST to 'https://\<our instance\>/rpc/json-rpc/confluenceservice-v2/removePermissionFromSpace' raises a com.atlassian.confluence.rpc.RemoteException: No user or group with the name "\<userId\>" exists.

The "Extender for Confluence" (<https://it-lab-site.atlassian.net/wiki/spaces/RAEC/pages/559743018/REST+API+-+Space+Permissions>) seems to be able to do the job but is not available on this instance.

Please advise.


Answers:
author: Andrii Maliuta
body: Hello [@vandersluispe](/t5/user/viewprofilepage/user-id/171589) ,

For Confluence Server it can be better to try to use the Groovy script runner like [https://marketplace.atlassian.com/apps/1218812/power-groovy-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1218812/power-groovy-for-confluence?hosting=server&tab=overview) or a ScriptRunner ([https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?hosting=server&tab=overview)) and use the Java API (<https://docs.atlassian.com/ConfluenceServer/javadoc/7.14.0/>) to get all required spaces and remove the necessary set of permissions for the space and specific user.

comments: author: vandersluispe
body: Hello [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) ,

Thank you for your quick response. Unfortunately we are using Data Center (Groovy Script Runner is not yet available) and I am only Space Admin, no System Admin, so I can't (buy and) install plugins. Finally I can't even read Java and my Python script does much more than just remove some permissions on a space so a solution that can be built in, or invoked from, my script is preferred.


author: Andrii Maliuta
body: [@vandersluispe](/t5/user/viewprofilepage/user-id/171589) got it, thanks for clarification :)

It seems like you can try to send POST request to \<confluence-url\>/spaces/doeditspacepermissions.action and set Headers and **Form Data** fields (corresponding to permissions checkboxes and user) to change the permissions via HTTP. I did not check it on practice yet, but may be worth trying.

E.g. POST /URL --data atl_token XXX confluence_checkbox_viewspace_user_TOKEN ...


author: vandersluispe
body: [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) Wow! Bold! And quite a hassle. I briefly looked into it but that is not something I can build overnight. There is a lot of traffic going back and forth with cookies and all. Not my forte. I will certainly keep it in mind and if time allows do some trying. If everything else fails I can build in a chromedriver and use selenium to click on some buttons. In that case however, I cannot use the Token of the colleague using my script but will need his credentials for Confluence. Hmmm...

Thanks for setting me on a track to a solution! I remain open for suggestions.


Tags: confluence-server

server