How to add a username in the Work Log field
Asked by ???? ???????:

Hi!

I need to understand which user logged their work on the task in jira.

What I do now: I export the filtered issues, open them im Excel and see this field with a logged time in a format ";21/aug/24 12:35 PM;*++6c383305-e417-4704-8040-4b89c7259ba4++*;3600"

What I need: instead of underlined numbers I need to see the user name in this field, how can I do that?

Thanks.


Answers:
author: Prachi Bolar
body: Hi [@???? ???????](/t5/user/viewprofilepage/user-id/5573361)

Welcome to Community :)

I understand when you export a csv file the log work field doesn't show the user email but shows their id.

Presently we dont have the feature to show the user email id in log work in csv export

We do have the following feature request with our developers to have the ability to extract full worklog information from CSV:

* **[JRACLOUD-77830 - CSV export (all fields) should have worklog author details](https://jira.atlassian.com/browse/JRACLOUD-77830)**

Please feel free to add yourself as a watcher as also vote and comment on this request in order to be notified as soon as this is updated.

You can user : <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-get> to fetch the user details through account id

Thank you,

Prachi

comments: author: ???? ???????
body: Thank you, Prachi!

But in my case I don't need user email, I need their username , is it the same in terms of Jira settings?

Best regards


author: Prachi Bolar
body: Thank you for your response :)

Yes thats right CSV export wont give user name or email address. To fetch these details you would have to user the api given

Thank you,

Prachi


author: Marc Jason Mutuc
body: You need to do some excel work on it unfortunately. You'll need to export you user list via the admin site and then work from there.


author: Adaeze_Jude_HEROCODERS
body: HI [@???? ???????](/t5/user/viewprofilepage/user-id/5573361) ,

Welcome to the Community!

I would suggest you use a Marketplace App. Clockwork [Free](https://marketplace.atlassian.com/apps/1220750/clockwork-automated-time-tracking-timesheets-free?hosting=cloud&tab=overview) or [PRO](https://marketplace.atlassian.com/apps/1219213/clockwork-automated-time-tracking-timesheets-pro?hosting=cloud&tab=overview) can provide you with a view of the Worklogs and authors on the issue view.

Once you install the app, it syncs with the time you have already tracked in your Jira instance and you can view this immediately.

The view of the Worklogs and authors are as shown:

![chrome_MrS9wLvM2g.png](https://community.atlassian.com/t5/image/serverpage/image-id/343359i546CB00128D47898/image-size/large?v=v2&px=999 "chrome_MrS9wLvM2g.png")

Also, you can get a comprehensive report of the time tracked by all users using the Timesheet, in the App, you do not have to export, as shown:

![chrome_2e9Pmcqi8d.png](https://community.atlassian.com/t5/image/serverpage/image-id/343360iE01E8E0D4F27DEBD/image-size/large?v=v2&px=999 "chrome_2e9Pmcqi8d.png")

I'd be happy to give you a tour of the App; if you'd like this, please reach out [here](https://herocoders.atlassian.net/servicedesk/customer/portals).


Tags: cloud

jira-cloud

worklog