youngmon/atlassian-qna huggingface dataset:
Can I byu Balsamiq plugin for Confluence with 25 editors (I have Confluence commercial license 50 users)
Asked by Dmitry Voronenkov:

My reseller say, that Atlassian say that I must buy Balsamiq for 50 editors.


Answers:
author: Bruna Griebeler
body: Hi Dmitry,  

As far as I'm aware you can choose the number of users of your Balsamiq license. Additionally, you might want to reach Balsamiq Support (<https://marketplace.atlassian.com/plugins/com.balsamiq.confluence.plugins.mockups/version/2202/support>) on this in case you have questions related to the plugin's license.  

Cheers


author: Peldi
body: You can: <http://support.balsamiq.com/customer/portal/articles/542517#who>


Tags: balsamiq

licence
How to Customising Site Layouts
Asked by Xiang Zhang:

Hi All,

I want to show some specify spaces for every users login to wiki, other spaces view could click some button like "View all". Does anyone know how edit the **Global Layout**code?

Thanks a lot


Answers:
author: C. Faysal
body: hi.

have a look at <https://confluence.atlassian.com/display/DOC/Customising+the+Dashboard>

comments: author: Xiang Zhang
body: Hi,

Thanks for your answer, but I don't have Java developer knowledge. Can you pls tell how to change it? For example, I have many spaces in my wiki. Now I want to just show A and B spaces under every users Dashboard Global spaces, other spaces were hide, and can view them by click some button like "View all".

Thank you very much


Tags: layout
"Team Calendars" is showing error after enable trial license
Asked by Anatoly Nikolaev:

I try to check trial version of Team Calendars on test Confluence.

Step 1. I added valid trial license (Evaluation, Unlimited-user commercial license, expires Feb 16, 2013).

Step 2. Press Enable button.

Expected result. Gadget is started.

Actual result. Error This plugin failed to enable. Your license may be invalid. Please refer to the logs for more information.

Please see log file.


Answers:
author: HuseinA
body: As mentioned in the support ticket, it seems that you're hitting this known issue: <https://confluence.atlassian.com/x/HolCEg> . Please perform the suggested resolution and that should hopefully helps! :)


Tags: addon-com.atlassian.confluence.extra.team-calendars

gadget

team-calendars-for-confluence
What are the built-in requirements for an issue to appear in the planning board?
Asked by Hugh Cowling:

I don't mean the filter under the board configuration, I mean the underlying Greenhopper filters.

Everything was working fine (I think) until I cleaned up some fields on the Create Issue screen that we weren't using. Now it seems every issue we create doesn't appear in the planning board until it is in progress... previously issues of ANY status were showing!

Any advice would be appreciated.


Answers:
author: Renjith Pillai
body: Have you mapped all status to appropriate columns?

<https://confluence.atlassian.com/display/GH/Configuring+Columns>

comments: author: Hugh Cowling
body: This is certainly part of the answer, so thank you. I would LOVE to know if there are indeed other requirements.

(It seems I had mapped them for some of my boards, but not all)


author: Renjith Pillai
body: For issues to appear in case of scrum, the sprint field should be applicable in the custom field context of sprint field.

For Kanban, it should be matching the sub-query setting in the configuration.


Tags: cloud

jira-software-cloud
Can I have read only access to OnDemand Confluence
Asked by Caroline Gordon:

The user doc talks about anonymous access when you have confluence only, but if you have confluence and JIRA it looks like you can't have anonymous access.

Is that right?


Answers:
author: LucasA
body: Hi Caroline,

Yes. In this case there's no way to access Confluence directly, you must be logged in.

Best regards,  
Lucas Timm


Tags: cloud

confluence-cloud
Error loading the comment editor
Asked by Brandon Pal:

Hi,

We are receiving the following error when trying to leave a comment on confluence:

parsererror: TypeError: AJS.RTE.getEditor(...) is null

If we retry it works but on first try we always get this error.


Answers:
author: Brandon Pal
body: Clearing the plugin cache did not help. I then ran in safemode and enabled plugins one by one. The issue is do to a plugin called "Play SQL". Untill we find a fix we have disabled this plugin.

comments: author: Brandon Pal
body: Play SQL was able to re-create the issue and has updated the plugin to fix the problem.


author: Brandon Pal
body: We will try this just looking to create a maintenance window. Will update if this worked once we have tried the suggested steps.


author: PeterKoczan
body: Hi,

Could you try to clear the plugin cache as described in the following article and see if that fixes the problem for you: <https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>?

Kind regards,

Peter
After export Table of Contents to HTML page, can I link the sub-topics into other HTML pages, not back to Confluence?
Asked by Kristin Hannon:

I can successfully export a Table of Contents page to an HTML page, but I want to be able to click on the branches and them open in HTML pages rather than linking back to Confluence. Is there a way to do this efficiently or elegantly because I realize if I hard-link the individual HTML exports to the branches of the tree if a page is ever moved it will cause problems.

Thanks for any help!


Answers:
author: Dave
body: Hello,

You won't be able to do that with an export to HTML, as it's exporting the content as-is. You might want to try [exporting the entire space to PDF](https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+PDF#ExportingConfluencePagesandSpacestoPDF-Exportingmultiplepagesortheentirespace) to achieve this sort of behavior. Or, if you want to detail the business need of what you're trying to accomplish a little more, perhaps we can think of a better solution.

Thanks,

-dave

comments: author: maker
body: I just came across this issue. It would be really great if Confluence could detect intra-space links and link appropriately. This is already done at the page hierarchy level, it seems not a major step to offer this.

Without it, it severely cripples html export if the intent is to make it available offline. And even if it is online, it then causes the local html to crosslink to the web instance.

As a result, this feels like an incomplete feature.


Tags: cloud

confluence-cloud
Cannot add "Assigned Group" to issue search criteria in Issue Navigator
Asked by Michael Trussler:

- Added Assigned Group to Issue fields

- Would like to add Assigned Group to search criteria in Issue Navigator

- In the More Criteria Box, the Assigned Group field is 'hidden'

- When I try to add the Assigned Group Field manually, I get the warning (! symbol) message Assigned Group is not applicable to this project

Please help me to understand the warning message given that I have added the field to the default issue screen and am using it in the project. Also please help me to understand how to add Assigned Group to the search field.

Thank you.

<br />


Answers:
author: Timothy
body: This is more or less the reason why:

<https://confluence.atlassian.com/display/JIRAKB/Custom+Field+Column+not+Visible+in+Issue+Navigator>


Tags: issue-navigator

jira
Does Confluence store the history of page moves?
Asked by Wendy Fergusson:

I know it's not in the page history you see in the tool, but I'm hoping it's in the database somewhere. Does Confluence store the history of page moves or previous parents?


Answers:
author: Daniel Borcherding
body: Hello Wendy,

The short answer to this question is no.

Confluence only associates the latest version of a page with a space. When you move a page to a new space Confluence only associates that page with the new Space ID. There is no way short of doing a diff against an older version of the database to know where a page has come from.

comments: author: Wendy Fergusson
body: In my case the move was within a space, so I was looking for the previous parentid. From what I see in the db the answer is the same. Oh well. Thanks for confirming.


author: PeterKoczan
body: Just to add some more to the picture, there is an existing feature request for this that you can track on the following link: <https://jira.atlassian.com/browse/CONF-5231>

comments: author: Wendy Fergusson
body: Good to know, thanks.
In the Confluence source editor: how do I change the color of the highlight for found text?
Asked by Susan Grodsky:

I will often enter text in the Find box when I am viewing content in the source editor. (This helps me navigate to the correct line.) When the text is found, it is highlighted in gray (by "highlighted" I mean that the background of the found text is gray).

How do I change the highlight color from gray to something else? In the regular editor, found text is highlighted in yellow, which helps my eye find the text on the page. It's hard to find gray highlights.

TIA.


Answers:
author: Daniel Borcherding
body: Hello Susan,

As far as I am able to tell there is not custom color support for the Source Editor. I went ahead and filed the following feature request.

<https://jira.atlassian.com/browse/SOURCE-82>

Please visit that issue and vote on it to increase its visibility. I will also attach this post so our developers know that our community is looking for this feature

comments: author: Susan Grodsky
body: thanks, Daniel. I voted for this issue. Late last year, I voted for Obama. ;)
How do I determine what version of Confluence is used in our OnDemand instance?
Asked by Karie Kelly:

I need to know the Confluence version that we are using in OnDemand? Where do I find that as it is not in the footer nor on the configuration pages I have access to.


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Check here: <https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Application+Versions>

comments: author: Karie Kelly
body: Unfortunately, it doesn't align with the downloadable products. We're trying to assess the difference between Confluence OnDemand and the most recent Confluence downloadable product as our import to the downloadable product is failing.


author: Michael Knight
body: The version of Confluence available at [this location](http://www.atlassian.com/software/confluence/download-od) will always point to the version you need to use with the current OnDemand release. See [this page](https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+OnDemand+to+a+Confluence+Installed+Site) for more information about migrating.


author: Karie Kelly
body: Thank you!!!!


Tags: cloud

confluence-cloud
Convert Confluence 3.0.2 to 3.5 oracle database
Asked by Alihesam Azari:

Hi,

We had confluence 3.0.2 running on oracle 10g and now we want to upgrade to 3.5 running on oracle 11gR2.

When we scratcj installed 3.5 there are some differences in the database tables, 3.5 has some more new tables and 3.0.2 has some tables which the new version doesn't have.

I was wondering about this conversion process.. any documents or explantion about how to export the old data to the new database?!! any comments is greatly appreciated.

Best Regards


Answers:
author: Nic Brough -Adaptavist-
body: The process is built into the application, so there's not a huge amount of documentation about it. Most people just need to know "point a newer Confluence at an old database and it will do the conversion for you", and the handful who need to know more work mostly for Atlassian.

Have a look through <https://confluence.atlassian.com/display/CONF35/Upgrading+Confluence>


Tags: database

upgrade
Office files can not be displayed normally if named in Chinese
Asked by hote:

As the title said, if I named the Office excel file in English, it's works well

but in Chinese, it displayed exceptionally


Answers:
author: GuilhermeA
body: Hello He!  

It seems that your Browser could be preventing this from encoding correctly. Or could mean that the encodings on Confluence are not correctly set. Maybe using UTF-8 correct the problem.

* https://confluence.atlassian.com/display/doc/Configuring+Database+Character+Encoding
* https://confluence.atlassian.com/display/DOC/Configuring+Character+Encoding
* https://confluence.atlassian.com/display/DOC/Configuring+URL+Encoding+on+Tomcat+Application+Server

Usually this resolves, but if not, let us know. It may be similar to this case:

* [https://answers.atlassian.com/questions/18348/attached-file-name-is-corrupt-when-it-set-to-macro-parameter](/questions/18348/attached-file-name-is-corrupt-when-it-set-to-macro-parameter)

Cheers!

Gui

comments: author: hote
body: Thanks very much!
Hide user profiless and space group names from particular user group
Asked by Alex Suslin:

Hi all,

We have customers in our confluence with filled in user profiles. However we don't want to show user profiles of others customers. The ideal solution is to show just user profiles of those people who are got permissions to the spaces, which are visible to the customer. E.g. customer got permissions to SPACE1 and SPACE2. Those spaces are visible for user f,g,h,i from all the users a-z. Thus customer should see profiles of users f-i, but not the others.

I am aware of the option that is described here: <https://confluence.atlassian.com/display/CONF34/Hiding+the+People+Directory> (fake disable user directory for anonymous users or disable it entirely, but that is not the option in my case)

The second issue is we have space group NASA which contains spaces NASA1 and NASA2. The customer have no permissions to those spaces and when he view space directory he is able to see that there is a space group NASA with no spaces in it. Is there a way to not show that group name to that customer?

Thanks in advance,

Alex Suslin


Answers:
author: LuizA
body: ```
Alex,Unfortunately there isn't workarounds or third party plugins that would help with that at this time. We'll need to watch the feature request for further updates and see if it will be included on the roadmap.Cheers
```

comments: author: Alex Suslin
body: Does that mean that even as a developer I cannot create such a plugin, cause of the current product design?

I'm thinking about temporary solution - modify velocity template of a profile page in a way that it will be rendered just for a particular group. Do you think if that may work?


author: AlysonA
body: Hi Alex,

I'm afraid that is not possible to achieve out of the box. There's currently a feature request being tracked at [CONF-1882](https://jira.atlassian.com/browse/CONF-1882) for that. What you can do however, is restrict anonymous users from viewing any user profiles as shown [here](https://jira.atlassian.com/browse/CONF-13276).

Cheers.

comments: author: Alex Suslin
body: yep thanks I've already voted for that request. The situation is that there are no anonymous users in our company's confluence.


author: Alex Suslin
body: Is it possible to achive with the help of custom addon?


Tags: permission

profile

space

user-group
Does anyone know of a plugin/way to host a webinar in Confluence?
Asked by Daniel Samuels:

Does anyone know of a plugin/way to host a webinar in Confluence?

I am trying to find if there is a way that I can host my webinar in Conlfluence. All I need to be able to do is have online voice chat for multiple people and show a presentation.

Anyone know of anything even remotely like that?

Thanks,

Dan


Answers:
author: AlysonA
body: Hi Dan,

There isn't a plugin for that specifically as far as I'm aware of. What you can do, is record the webinar and upload it as one of the below file formats:

* Adobe Flash (.swf)
* Apple QuickTime (.mov)
* Windows Media (.wma, .wmv)
* Real Media (.rm, .ram)
* MP3 and MP4 files (.mp3, .mp4)
* MPEG files (.mpeg, .mpg)
* AVI files

Then use the [Multimedia Macro](https://confluence.atlassian.com/display/DOC/Multimedia+Macro) on any page to display the video/webinar.

Hope it helps.

comments: author: Daniel Samuels
body: Hi Alyson,

Thanks for getting back to me. Ok that makes sense, I will do it this way then.

Best,

Dan
Creating a Confluence user account with no JIRA license
Asked by Kevin Rueckert:

Greetings!

Currently, as we modify our usage models and licencing, we're in a situation where we're over our allowed number of JIRA users, but significantly under the allowed users for Confluence. In the interim, we're looking to create "just-confluence" users, however we keep encountering an error.

Specifically, the accounts have to be created manually under the Confluence administration tab, and results in the following email message:

There was an error granting default application access to the new user 'foobar'

We were unable to grant the user access to the following application(s):

* JIRA

To edit application access settings, visit https://\<oursite\>.jira.com/secure/admin/user/ApplicationAccessConfig!default.jspa.

This is curious as we specifically flagged no-JIRA access at point of creation...

Could you help me in understanding how to create just-confluence based users in my current situation?

Many thanks,

Kevin Rueckert


Answers:
author: Dave
body: Hi Kevin,

This can happen when you have your default Application Access set to include other applications - have you changed this to reflect no access or just Confluence? There's actually a [related issue raised](https://jira.atlassian.com/browse/JRA-29417), so if you follow the instructions there and are still receiving this message, you may need to create a [support ticket](https://support.atlassian.com).

Thanks,

-dave

comments: author: Kevin Rueckert
body: Perfect, the default application access toggle did the trick. Much obliged Dave.


Tags: cloud

confluence-cloud
How to Archive a project and Restore when needed?
Asked by VenugopalY:

Hi Support,

How to Archive a completed project?(One particular project with all relaeted issues)

How to restored a Archived Project?


Answers:
author: Natalie Hobson
body: Documentation is here:

<https://confluence.atlassian.com/display/JIRA052/Archiving+a+Project>

:)
Performance testing on Linux
Asked by Sune M?lgaard:

Hiya,

I'm trying to get the performance testing scripts you provide to work with Confluence 4.3.2, but it would seem that when I run jmeter-test-setup.jmx, the newly created user seem to be unable to login (and thus create personal spaces or anything else).

What I get is

\<?xml version="1.0"?\>\<methodResponse\>\<fault\>\<value\>\<struct\>\<member\>\<name\>faultString\</name\>\<value\>java.lang.Exception:\&#32;com.atlassian.confluence.rpc.InvalidSessionException:\&#32;User\&#32;not\&#32;authenticated\&#32;or\&#32;session\&#32;expired.\&#32;Call\&#32;login()\&#32;to\&#32;open\&#32;a\&#32;new\&#32;session\</value\>\</member\>\<member\>\<name\>faultCode\</name\>\<value\>\<int\>0\</int\>\</value\>\</member\>\</struct\>\</value\>\</fault\>\</methodResponse\>

and thus I wonder if this could have anything to do with <https://answers.atlassian.com/questions/116438/confluence-command-line-interface-tokens-not-working>

Best regards,

Sune M?lgaard


Answers:
author: Sune M?lgaard
body: Incidentally, it would seem that changing the response field to check for "Assert View User Screen" from "URL sampled" to "Text Response" allows the test setup to run.

Why might it be set to "URL Sampled" in the first place?


Tags: linux

performance
Content By Label - required labels and the AND OR operator
Asked by Dave Hergert:

So there is some [good discussion](https://confluence.atlassian.com/display/DOC/Content+by+Label+Macro?focusedCommentId=180289597#comment-180289597) on the Content by Label documentation page, specifically around how the required labels and operators work. I am trying to understand the intended behavior because as far as I am seeing, its not behaving correctly (using 4.3 at the time of this post).

Please see the following scenarios and what I would expect based on the conversations on that page above. Note: I am assuming the order of labels does not affect anything.

**Configuration** : labels=aa,bb,+cc,-dd  
**Operator** : OR (default)  
**Expected Logical** **Representation** : **(** aa ***OR*** bb**)** **AND** cc **AND NOT** dd  
**Actual** **Behavior** : aa **OR** bb **AND** cc **AND** **NOT** dd

**Configuration** : labels=aa,bb,+cc,-dd  
**Operator** : AND   
**Expected Logical** **Representation** : **(** aa ***AND*** bb**)** **AND** cc **AND NOT** dd

The problem I am seeing is in the first scenario, where I am getting results with pages that just have "cc". I would expect pages that have "cc", but also "aa" or "bb". I would want non-required labels to be grouped in parenthesis so the operator applies to just them. I'd expect this behavior because if we just had "aa,bb" it would only return items with 1 or more of those, not 0 or more (i.e. every page in your instance). Having a required-label shouldn't break that behavior.


Answers:
author: Dave Hergert
body: This question is **not answered** but I will close it to stop the automated emails asking me to close/answer it. I created an issue against the Confluence Content By Label macro.

<https://jira.atlassian.com/browse/CONF-29796>

Check that for closure, and if it gets closed I will be sure to update this post with the info.


author: Steffen Heller
body: Hello,

I think I have the same topic as David.

My confluence pages have different labels A, B and C and I am looking for a solution that does the following:

* Show all the pages that include (A+B) or (A+B) or (A+B+C)
* Do not show pages that only include (A) or (B) or (C) or (B+C)

The Content by Lable macro has different combinators as described at <https://confluence.atlassian.com/display/CONF43/Content+by+Label+Macro>

But I can't find a combination that works:

* "labels=+A, B, C" also shows (A) alone with "Operator: OR" and shows only (A+B+C) with "Operator: AND"

Any other ideas?


author: Sean King
body: The expected logical representation for **OR** to my knowledge is based on your labels is:

Can have aa **OR** bb, **must have** cc, **and can't have** dd

For **AND** is would be:

Can have aa **AND** bb, **must have** cc, **and can't have** dd


Tags: content-by-label

label
Group for restriction purposes question in Confluence
Asked by Rumceisz:

Dear All,

we met a weird problem: there are a plenty of groups in our Confluence instance which serve only restriction purposes: it means that the group is not assigned to the space's global permission but restricts some pages within the space.

We have a policy that only the admins of a space can ask for group memberships. This is the usual way but in this case there is a problem: we don't know about these restriction groups to which space grant they access.

Is there a script or plugin, feature, etc. with we could see in which space(s) the restriction group is in use?

Thanks in advance,

Rumi


Answers:
author: Bruna Griebeler
body: Yes, you can refer to the permgroupname and spaceid columns and see to which spaces the groups have permissions against.

comments: author: Rumceisz
body: can you please confirm that this table also contains the restriction groups too? Which are not displayed in the Admin-\>Permissions menu.

Thanks,

Rumi


author: AlysonA
body: Hi Rumi,

You can probably find out to which space this groups have permissions to by querying the database, more precisely in the SPACEPERMISSIONS table.

In addition, if these groups are able to apply restrictions to spaces then they probably have system administrators, which gives them global permissions over all spaces. You can confirm that in the *Confluence Admin \> Global Permissions* section.

Cheers.

comments: author: Rumceisz
body: From the spacepermissions table we can see where these groups are in use?


Tags: group

restriction