youngmon/atlassian-qna huggingface dataset:
Automation to add a label to all cards due this month, as the month changes?
Asked by Kayleigh Johnstone:

I can't find a way to do this, but basically I have a year mapped out on a trello board, all with due dates, and I want all cards with a due date 'this month' to have a label removed and a new label added, as 'this month' hits. Is that possible?

I was hoping to use the scheduled automation but label edits isn't an action on there.

And for due date automation, there isn't a trigger for 'on the month' a card is due


Answers:
author: Rasmus Wulff Jensen
body: Not an Automation, but not "Ugly"... This free tool can do the work in a batch so it is easy to do once a month: <https://trellotools.azurewebsites.net/BatchUpdate>

![03 15_59_53.png](https://community.atlassian.com/t5/image/serverpage/image-id/345264i369C8A54CACE390A/image-size/large?v=v2&px=999 "03 15_59_53.png")

Video on how to do it: <https://youtu.be/152sKUOuV2c>


author: Dreamsuite Mike
body: Hi [@Kayleigh Johnstone](/t5/user/viewprofilepage/user-id/4182929)

There is an ugly solution for it.

![Screenshot 2024-09-03 13.18.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/345238i91823E9CA1F8A4F2/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 13.18.45.png")![Screenshot 2024-09-03 13.23.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/345239iEA71432B383C3ACF/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 13.23.42.png")

comments: author: Kayleigh Johnstone
body: Thank you, unfortunately I need them to stay in their current lists


Tags: cloud

trello-cloud
Can I delete all the attachments on a list?
Asked by sophie_bellenger:

I'd like to be able to automatically delete attachments when I've finished working on a card. Is this possible?

Is it possible to delete all the attachments in a list?


Answers:
author: Alisson Sartor
body: Hello, Sophie!  

Welcome to the community.  

Since deleting is a permanent action you can't automatic delete as you mentioned, but you can check about deleting attachments on the page below  

<https://support.atlassian.com/trello/docs/deleting-attachments-from-cards/>  

Kind Regards  
Alisson  
Trello Team


Tags: delete-attachments
Why we can not access our activities in Pro account?
Asked by Hozhabr Sareban:

Hello,

I hope this message finds you in good health and high sprits.

Regarding our new Trello account (Pro account), we are facing with a problem with moving data from former Account to the new account. Please be informed that surprisingly the activities of the board are not relocated to new board.

Furthermore, We encounter with new error message relating to the limit of boards. We purchased the pro Account to not deal with this such limitations but unfortunately we can not access limitless account.

We would be pleased might you inform us with the solution. Your prompt action in this regard would be so appreciated.

Regards,


Answers:
author: Theodoro Reato
body: Hi Hozhabr,  
Welcome to the community.

The Premium and Standard subscriptions are attached to a Workspace, not the accounts themselves. With that in mind, you'll only enjoy the paid features on the paid Workspace.

This article contains more information [about our billing process](https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/),

You won't face the board limit or the limit of users on this Workspace.


Tags: cloud

trello-cloud
Inclu? um membro novo sem querer
Asked by CRISTINA MARIA SALVIANO GRAVINA HERCOS:

Inclu? um membro novo sem querer.

Como tirar?

Estou sendo cobrada,


Answers:
author: Alisson Sartor
body: Ol?, Cristina!  

Tudo bem? Espero que sim.  

Voce pode remover um membro da ?rea de trabalho caso voce seja admnistradora da mesma, note tamb?m que membros de 2 ou mais quadros tamb?m s?o cobrados, ent?o voce pode verificar na ?rea de membros dos quadros para ver aonde esse usu?rio se enquadra.  

<https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>  

[https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/#:\~:text=To%20remove%20a%20member%20from,to%20add%20or%20remove%20users](https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/#:~:text=To%20remove%20a%20member%20from,to%20add%20or%20remove%20users).  

Qualquer duvida voce tamb?m pode abrir um ticket diretamente com o time de suporte  

<https://support.atlassian.com/contact/#/>  

Atenciosamente   
Alisson  
Trello Team


Tags: cloud

not-applicable

subscriptions-and-billing

trello-cloud
Change e-mail adres
Asked by Pascal Zwalue:

I would like you change my e-mail adres in my Trello account. When i submit a different e-mail adres and i try to verify i get an error message saying we are working on it. I have been struglling for 2 days now, how hard could this be....?


Answers:
author: Alisson Sartor
body: Hello, Pascal!  

Welcome to the community.  

Can you try these steps on incognito mode to exclude any browser issues? Also, the new address you want to change can't be associated already with an Atlassian Account, can you confirm if this is the situation?  

Kind Regards  
Alisson  
Trello Team


Tags: atlassian-cloud

cloud

trello-cloud
Check user activity
Asked by Martin Hult:

We are a few different users connected to our Trello board. How can I as a creator of the board check when the members have visited the board?


Answers:
author: Rasmus Wulff Jensen
body: This free tool can give you the information: <https://trellotools.azurewebsites.net/Reports> (It can only give the info across all boards... Not for the specific board (not tracked by Trello))

![last login.png](https://community.atlassian.com/t5/image/serverpage/image-id/345303i6D5603B187765199/image-size/large?v=v2&px=999 "last login.png")

(For some odd reason Trello's own Members view only tells you what month the user last logged in so that is kind of useless ????)


Tags: cloud

trello-cloud
import
Asked by David Brusco:

Bonjour,

Avec Trello, j'utilise le Power up Board Export by Kolekti, ce qui me permet de r?cup?rer les donn?es de mes cartes pour faire des emailing. Car j'utilise Trello comme un CRM et chaque carte repr?sente un contact.

J'ai cr?? beaucoup de champs personnalis?s qui me permettent d'enrichir et personnaliser mes e-mailing. Cependant, lorsque je fais une exportation, je me rends compte que sur mes 700 cartes, il me manque certaines infos, plut?t que de rajouter sur chacune des cartes, les infos manquantes et que je ne pourrais pas plut?t modifier mon tableau Excel et l' importer ensuite, dans Trello, pour que celui-ci vienne enrichir mes cartes ?

Merci beaucoup pour votre aide

Bonjour, Avec Trello, j'utilise le Power-Up "Board Export by Kolekti" qui me permet d'extraire les donn?es de mes cartes pour cr?er des emails. J'utilise Trello comme CRM et chaque carte repr?sente un contact. J'ai cr?? de nombreux champs personnalis?s qui m'aident ? enrichir mes campagnes emails. Cependant, lorsque je fais un import, je me rends compte que sur mes 700 cartes, il manque des informations. Au lieu d'ajouter les infos manquantes ? chaque carte individuellement, existe-t-il un moyen de mettre ? jour ma feuille Excel puis de l'importer dans Trello pour enrichir les cartes ? Merci beaucoup pour votre aide.


Answers:
author: Theodoro Reato
body: Hi David,

Unfortunately, Trello doesn't currently offer a built-in import tool for importing specific details like Custom Fields. So, there isn't a feature to this at the moment.

If I can help you in a different matter let me know. I hope you have a good day.


Tags: cloud

csv

exporter

import
ol?, estou tendo dificuldades com espa?amento entre as linhas,
Asked by William Jeferson Fonseca:

em meu computador, quando insiro uma nova linha o espa?o entre essas duas linhas ficam grandes, como se estivesse aplicado enter por duas vezes. Exemplo:

linha escrita normal, vou inserir nova linha:

esta ? a pr?xima linha com um ?nico enter (os espa?o fica muito grande

obs.: nos outros computadores as novas linhas funcionam normalmente, j? procurei pelo menu e ferramentas mas n?o encontro a solu??o, obrigado


Answers:
author: Alisson Sartor
body: Ol?, WIlliam  

Ap?s as mudan?as do editor, o espa?o simples pode ser aplicado utilizando Shift + Enter.  

Atenciosamente  
Alisson  
Trello Team

comments: author: Paraiso_912
body: Ol?...

Tentei e o texto sumiu...

Existe outra possibilidade de formatar o espa?amento entre linhas???


Tags: cloud

trello-cloud
Remove Quick Add Android
Asked by Austin:

how do I remove the quick add thing from Trello board selection page on Android? Is there a setting or is this something imposed on users without an opt out?


Answers:
author: Rodolfo Moreira
body: Hello, [@Austin](/t5/user/viewprofilepage/user-id/5544499) and [@R Strib](/t5/user/viewprofilepage/user-id/5589172) !

What you are seeing was an update recently done for the Trello app on Android. It's an experiment our dev team is doing and collect feedback about it. I'm afraid it can't be currently deactivated during the experiment period.

If you click on the add card button, you will see the option to share your feedback about it.

The dev team is collecting user feedback to see if that would be a useful feature to implement.

![Share feedback.gif](https://community.atlassian.com/t5/image/serverpage/image-id/349288i194E5D6A29899474/image-size/large?v=v2&px=999 "Share feedback.gif")

Hope that clarifies your concern.


author: R Strib
body: I second this request! Please give us the option to turn this off!


Tags: cloud

trello-cloud
Why won't Trello work on iPhone 14 Plus?
Asked by Jay Wojcik:

I used to be able to open Trello on my iPhone 14 Plus. Now it just shows the "Activities." What changed? TY


Answers:
author: Alisson Sartor
body: Hello, Jay!  

Welcome to the community  

Can you share a screenshot of your screen? did you tried to log again to see if it works again?  

Kind regards  
Alisson  
Trello Team

comments: author: Jay Wojcik
body: I deleated the app and reinstalled it. I am also up to date on my IOS. When I try to click on anything else it says I do not have permission to edit. I don't want to edit, just open the information on the card. Ty. ![IMG_3025.png](https://community.atlassian.com/t5/image/serverpage/image-id/346102iE8B58BF8ECDE8AC3/image-size/large?v=v2&px=999 "IMG_3025.png")
please fix this
Asked by Matheus da Silva Almeida:

This bug is on the cell phone after the update.  

I press to create an activity and it is selected for the next day as can be seen in image 1.  

<br />

however when I press save. it changes to today's date as can be seen in image 2.

and the name is no longer coming automatically. For example, when I pressed save, it asked to include me and I just had to accept...


Answers:
author: Gaurav Kataria
body: The images did not come through in your message. Could you please include them again?


Tags: cloud

trello-cloud
Internal Error on Automation
Asked by Rick Farrell:

Every time my Trello to Slack automation runs it says "Internal Error" in the activity logs. nothing more.


Answers:
author: Gaurav Kataria
body: Did you connect the Slack and Trello workspaces? You can check that by typing /trello in that Slack channel. <https://atlassian.slack.com/apps/A074YH40Z-trello?tab=more_info>


author: Rick Farrell
body: Now got "Invalid Token" So I guess moved forward a bit.

comments: author: Rick Farrell
body: ![automation issue.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/345153i2706FA7B9414C96D/image-size/large?v=v2&px=999 "automation issue.jpg")


Tags: cloud

trello-cloud
Change login method
Asked by Peter:

Hi!

I'm currently using Google to log in to Trello. In my new job, I can't use this Google account, because I'm on an administered Chromebook, so I'd like to log on using an e-mail/password login instead.

Can I change the login method?

Best regards,

Peter M


Answers:
author: Gaurav Kataria
body: Here is how to do it <https://support.atlassian.com/atlassian-account/docs/log-in-to-your-atlassian-account/#Log-in-with-your-email-address-and-password>

1. Go to [id.atlassian.com/login](https://id.atlassian.com/login).

2. Select **Can't log in?** at the bottom of the page.

3. Enter your email address and select **Send recovery link**.

4. Select the recovery link in the email we send you and set a password for your account.


Tags: cloud

trello-cloud
How do we get support?
Asked by Geoff Calhoun:

Out TC site just says "Page unavailable". I contacted Atlassian support and they pointed me to this group. I don't see a support option.


Answers:
author: Simi S
body: Hi Geoff ?

Sorry to hear this. Could you send any extra details through to sshaheed@atlassian.com? I'll share them with our developer on support so they can follow up with you directly.

Normally there's a way to chat to us in product and a feedback form, but since your site isn't loading for you at all let's try email as a workaround.


author: Geoff Calhoun
body: Thanks, email sent!
Team Central link from Confluence - Can it show latest due date update as well?
Asked by Colin Goudie:

I doubt there's an option ATM but just wondering if it could so you can get an at a glance update of on/off track as well as expected confidence in a date


Answers:
author: Sherif Mansour
body: [@Col](/t5/user/viewprofilepage/user-id/1219235) this is now shipped!

comments: author: Atle Bjelland
body: Where can we find documentation on how this can be done?


author: Colin Goudie
body: Yeah I couldn't work it out :)


author: Sherif Mansour
body: Hmm is this what you're doing? (copy the timestamp of an update, paste that in Jira, Confluence or Team Central, and switch to the "embed" view)

Quick demo: <https://www.loom.com/share/f951f6bdc3274cf2bce11231ecb2b1dd>

Did I interpret what you are after correctly?


author: Colin Goudie
body: I'm after the date in the display as link rendering so it's next to the risk status. And it's easy to add around wiki pages without taking up too much room :)


author: Sherif Mansour
body: Ahh got you - I'll raise that as a small improvement for us - thanks for the suggestion.


author: Sherif Mansour
body: Talk about timing, [@Colin Goudie](/t5/user/viewprofilepage/user-id/3715033)

If I've understood your request correctly, one of our engineers is just working on this small improvement this week - ability to embed the latest update into a Confluence page.

Stay tuned...

comments: author: Colin Goudie
body: Legendary support ?
Is there a good way to use team central for ongoing projects
Asked by Jessica H?rnschemeyer:

Hi everyone,

I'm not sure if this is the right place to ask but I'll give it a shot.

My team is currently testing out the new team central beta to inform each other about the status of projects. It's definitely a cool feature!

However, we're running into the problem that additionally to projects that are limited in time and easy to display in team central we also have ongoing projects (not limited in time) that we'd like to inform each other about. I understand that team central might not be the best place for these kinds of projects, but we like to have everything in one place, which is why I was wondering if there are any suggestions or recommendations on how to implement this in team central?  

Looking forward to hearing from you!

Best,

Jess


Answers:
author: Rachel Lin
body: Hi Jessica and Leah!

Can you please share the types of projects you have that are ongoing, what you are communicating on and who would be your audience? The marketing example is a good one - wouldn't the Rebranding be a project with a determined timeline. In this case, you could create a Marketing Rebranding project to communicate on how that work is going. Often whilst we have ongoing projects, those can be broken up into the next target you're striving for.

Cheers,

Rach


author: Leah Picone
body: Hi Jessica,

This is something I am looking forward to also, I have some ideas that probably are working around the system intentions so very interested in what the team says.

An example for me would be:

* Marketing (works in Trello) has a rebranding project that impacts the engineering / dev teams
* I want to be able to create a standard process to report out and up on
  * how the ReBranding work is going as it has dependencies before the engineering / dev teams can begin
  * how the different engineering / dev tracks are progressing for Product feature delivery


Tags: cloud

team-managed-projects
JST-661106 Trying to Install Team Central Beta to Our Sandbox
Asked by Alex Palmer:

Hello, I submitted a support ticket referenced in the subject, can you help me look into this? I was sent here.


Answers:
author: Mary Raleigh
body: Hi [@Alex Palmer](/t5/user/viewprofilepage/user-id/4202156) , sorry you're having so much trouble getting started with Team Central, it is not the first experience we want you to have!

It sounds like you are currently mid-migration is that correct? If so, we unfortunately cannot add Team Central to a sandbox instance if it doesn't have active billing attached. It's not ideal, I know, but the best work around is to spin up a free Jira or Confluence cloud instance and add Team Central. Would that work for you?

In \~July 2021 (but don't quote me :wink:) we will start enabling teams to provision standalone Team Central instances. If the workaround I've suggested above won't work for you now, I can ping you back when our standalone solution is ready? Let me know! Thanks so much for reaching out and persisting through what must have been a frustrating first experience.

Mary

comments: author: Alex Palmer
body: We are not in a migration and do have active billing attached (we didn't and couldn't use our sandbox instance until we did.)

Are you saying we have to use our normal environment to install?

Thanks for the quick response!

Alex


author: Mary Raleigh
body: Ahhh okay [@Alex Palmer](/t5/user/viewprofilepage/user-id/4202156) , that's a new scenario I'm not familiar with. Let me dig in a bit deeper. Would you mind e-mailing me at mary@atlassian.com with your instance info so I can get you a better diagnosis?
Are there any plans to integrate Team Central into the self-hosted applications?
Asked by Rob Horan:

I understand that there is no Server development any more, but what about Data Center? At some point will TC leverage application integrations for self hosted apps like we see with Jira and Confluence Cloud now?


Answers:
author: Sherif Mansour
body: Hey [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) to add to Mary's answer, there is one specific Atlassian solution partner that we are aware of which has a similar solution <https://www.deiser.com/projectrak>. Apologies if there are others that we have missed, but to date this is the only one I am ware of.

comments: author: Leo Diaz DEISER
body: Thank you, [@Sherif Mansour](/t5/user/viewprofilepage/user-id/781579) for mention us.

[@Rob Horan](/t5/user/viewprofilepage/user-id/853604) If we can be of any help, please do not hesitate to contact us!

Leo


author: Mary Raleigh
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) ,

We are not planning to integrate with self hosted apps. If that's something that's required for you, it may be a great opportunity to engage with an [Atlassian solution partner](https://www.atlassian.com/partners)as they are fantastic at building integrations and solutions that extend the use cases of our core products.

comments: author: Rob Horan
body: Hi Mary,

Is there a way I could send you a message outside of a reply here?


author: Mary Raleigh
body: Hi [@Rob Horan](/t5/user/viewprofilepage/user-id/853604) feel free to e-mail me at mary@atlassian.com!


Tags: data-center

team-central
How do we enable this on our sandbox?
Asked by Paul Benario:

We have Jira Premium, and wanted to enable Team Central on our sandbox to test it prior to putting it in the production environment for our enterprise. When we attempt to do this, it says that we can't enable it there because there is no billing information/credit card on file for the sandbox.

I opened a regular ticket (PCS-37999) for this and they asked that I post it here instead.


Answers:
author: Mary Raleigh
body: Hi [@Paul Benario](/t5/user/viewprofilepage/user-id/4255777) , thanks so much for trying Team Central! We're so excited to get you into the product.

Can you please shoot me a note at mary@atlassian.com with your sandbox instance URL and your company domain? I'll work with our engineering team to see if we can get Team Central activated in your sandbox.

Mary

comments: author: Paul Benario
body: Absolutely. Will do momentarily. We're excited to see if this fits a big need of ours!


author: Kaj Sennel?v
body: [@Mary Raleigh](/t5/user/viewprofilepage/user-id/1002552) Would it be possible to enable this for our sandbox environment too?  
I'm having the exact same issue.


author: Stuart Capel - London
body: Hi [@Paul Benario](/t5/user/viewprofilepage/user-id/4255777)

Team Central is still in beta so you can't even pay for it. You can sign up for it here though: <https://www.atlassian.com/try/cloud/signup?bundle=team-central>

Please could you try with your company email address and see if it recognises your sandbox site against the email address.

comments: author: Paul Benario
body: Yes, understood. That is exactly what I did - but it doesn't let me continue.

![teamcentral.png](https://community.atlassian.com/t5/image/serverpage/image-id/141792i59721586C9989377/image-size/large?v=v2&px=999 "teamcentral.png")


author: Stuart Capel - London
body: Did you set up your sandbox before upgrading to premium? Before premium was introduced you could pay for a sandbox site, but now if you have premium you can set them up for free. I'm not sure off the top of my head whether you can migrate existing sandbox subscriptions - although it makes sense that you should be able to.

You could create a new sandbox and try out Team Central on that?


author: Stuart Capel - London
body: Ah, [@Mary Raleigh](/t5/user/viewprofilepage/user-id/1002552) will definitely be more helpful than I can here. Hope you enjoy Team Central [@Paul Benario](/t5/user/viewprofilepage/user-id/4255777)


author: Paul Benario
body: Thanks for the thought [@Stuart Capel - London](/t5/user/viewprofilepage/user-id/3684552) - but no, this was setup as a free premium sandbox.


author: Mary Raleigh
body: Thanks so much for helping to troubleshoot [@Stuart Capel - London](/t5/user/viewprofilepage/user-id/3684552) !!
Workspace short name selection
Asked by Russell Stadler:

Will it ever be possible to specify the workspace short name?

Through a fluke of sequencing, we've ended up with a number appended to our company name which has caused some questions to be sent my way asking if we can change it.


Answers:
author: Sherif Mansour
body: Hi [@Russell Stadler](/t5/user/viewprofilepage/user-id/4086862) nice to hear from you. WE don't support this yet via the UI, but we can do this manually for you as a once-off. Can you email me smansour@atlassian.com and someone from the team can get this done for you.

In the meantime, would love to hear about how you are finding Team Central so far!