youngmon/atlassian-qna huggingface dataset:
retornar ao plano gratuito
Asked by Leticia Ferreira Alves Pinheiro L?dio:

Retornar ao plano gratuito


Answers:
author: Sal
body: Oi [@Leticia Ferreira Alves Pinheiro L?dio](/t5/user/viewprofilepage/user-id/5265436)! Tudo bem contigo? Eu espero que sim! Infelizmente, n?s n?o podemos resolver problemas de pagamentos ou de assinaturas atrav?s da comunidade. Por isso, eu te recomendo entrar em contato conosco atrav?s deste link <https://trello.com/contact> e abrir um caso conosco para solicitar o cancelamento do teu plano. Caso voc? esteja no teste gratuito do Trello Premium, e voc? n?o incluiu os dados de pagamento, voc? n?o precisa se preocupar que assim que o per?odo de testes terminar, a sua ?rea de trabalho ser? convertida automaticamente para o plano gratuito. Espero ter te ajudado!
Table View
Asked by Roberta Kish:

I previously had access to and could view the Table view from my workspace - however, about 2 weeks ago it will no longer load. Any thoughts? I have already rebooted, shut completely down and restarted, checked my power up to ensure Table is checked ... no luck and I am desperate!

Thanks in advance.


Answers:
author: Sal
body: Hey [@Roberta Kish](/t5/user/viewprofilepage/user-id/5265396)! I'm sorry to hear you're having these issues viewing the Table view of your Workspace. Could you please raise a ticket with us about this issue at <https://trello.com/contact>? If you can include as many details as possible about your case, that would also be helpful. Then, our team can assist you with your problem. I appreciate your understanding.

comments: author: Roberta Kish
body: I am not sure where or how to create a ticket ... I am a new user


author: Sal
body: Hey [@Roberta Kish](/t5/user/viewprofilepage/user-id/5265396)! No worries at all! Let me break down the steps for you:

1. Go to this link <https://trello.com/contact> to access our contact form.
2. Then, scroll down the page to the section "Contact Support." If you're already logged in to Trello, your basic information (Name and Email) will be automatically filled in.
3. Then, select from the drop-down menu "What can we help you with?" the option that suits your issue, and choose a topic from "Pick a topic."
4. Right after, you'll need to write a brief summary of your issue and choose the priority of your case (this will only be available if you have a Standard, Premium, or Enterprise subscription).
5. The "Add more details" section is where you'll describe your problem in detail and include links or any helpful information you believe can help us troubleshoot your issue.
6. Then, you'll have the "Page link" section where you can paste the link to where the issue is happening (A board, Workspace, or elsewhere). You can also upload screenshots or files that you believe would also be useful to us to help you solve your issue.

Last, if you want (it's not mandatory), you can check a box that can give us temporary access to your account. Depending on the issue you're experiencing, this type of access might be necessary, but it's totally up to you to grant us or not. Give it a try, and let me know how it goes. Let me know if you're still struggling to create one, and I can raise it on your behalf.


author: Roberta Kish
body: Thank you so much! i followed the steps and submitted the ticket. I did not grant access, since i would need to confirm with my boss since there is protected health information on the cards.

Robin


author: Sal
body: Fantastic! Thanks for raising a ticket, Roberta! Our team will contact you as soon as they can to assist you with your problem.
Is there a way to turn off the "via Butler" attribute after an automation has been carried out?
Asked by Ava Watson:

I am a frequent user of Butler for automating various tasks on my Trello boards. While the automation is greatly useful, I've noticed that every time an automation is carried out, a "via Butler" attribute is attached to the activity.

While I understand that this attribute helps to distinguish between manual user actions and automated actions, for my particular use case, it would be more helpful to have a cleaner activity log without the "via Butler" annotation. It can sometimes distract from the key information I want to see in my logs.

Is there currently a way to disable or turn off the "via Butler" attribute that appears after an automation has been carried out?


Answers:
author: Dreamsuite Mike
body: There is no way of turning it off but top tip from me. Create a new Trello account (call it "\[companyname\]bot" or something similar and transfer your automations to that account. The benefits are:

* As a solution to your issue, this makes it a bit cleaner and clearer to differentiate between automation and manual activity
* It moves from a per-user automation to a per-board automation philosophy
* It opens up the possibility to use the "by anyone except me" attribute for automations, which makes it possible to do some cool things...

comments: author: Andreas Fromberg Olsen
body: Is there an easy way to transfer the automations?

Or do I have to replicate them?


author: Andreas Fromberg Olsen
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)


author: Dreamsuite Mike
body: Yes, you can easily do that by adding the commands to a library and sharing with the workspace. See the guide below:

<https://support.atlassian.com/trello/docs/working-with-command-libraries/>


author: Andreas Fromberg Olsen
body: thanks [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) :)


author: Greg Moseley
body: Not acceptable


author: Dreamsuite Mike
body: ?
Duplicated account
Asked by Matthew Wilkins:

Hello, I'm having access issues for a company trello board. I think it's due to having duplicated accounts.


Answers:
author: Sal
body: Hey Matthew! I see you already have a case opened with us about the same problem you're reporting here, which is good. In this case, I recommend you resume your conversation with my teammate who's helping you with your case, and he will surely help you find a solution to your case. Thanks!
No email notification from one board (but from others)
Asked by Lutz Wilde:

Hello every,

i am on different trello-boards in my company. I receive email-notifications, wenn new comments appear in "my" cards or if i am @-mentionend. But there is one board, from which no mail get to me. I am quite sure, that the settings are all the same. But it doesnt work. Has anyone had a problem like that and know the solution? Greeting from Berlin! Lutz


Answers:
author: Dreamsuite Mike
body: Are you a member of the board that you don't receive notifications from?

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

comments: author: Lutz Wilde
body: Thank you, Mike! One day later, everything worked fine again. Seems to be a hickup.
can we track efforts % across projects
Asked by Chirag Jain:

Is there any way we can track Efforts % on a daily basis across multiple projects for the team?


Answers:
author: Dreamsuite Mike
body: Yes, you can so this via custom fields and automation. If you can provide a little information I will be able to put an example together. In the meantime, this can provide inspiration:

<https://support.atlassian.com/trello/docs/working-with-custom-fields/>

comments: author: Chirag Jain
body: Example like 11th July 12 13 14 15th July

Member A. Project PQR. 20%. 20%. 20%. 20%. 20%

Project ABC. 80%. 80%. 80%. 80%. 80%
dark mode trello but when I import QuickBooks invoices they are unreadable
Asked by Lotta:

I love dark mode trello but when I import invoices from QuickBooks they also convert to dark mode And become unreadable... is there a way to keep dark mode but switch off for imports? Thanks ??


Answers:
author: Sal
body: Hey [@Lotta](/t5/user/viewprofilepage/user-id/5265219)! I'm unsure of which method you're using to import your data from QuickBooks to your Trello cards, but I don't believe we have a native or a Power-Up that would do that for you, so I don't think it'd be possible to ensure the imported from QuickBooks to Trello will work with our themes. Are they coming as attachments to your cards? Or are they being added as comments or part of the description of your card? I could check with the team, but I can't guarantee we could have a solution since we're talking about a third-party integration between QuickBooks and Trello.

comments: author: Lotta
body: Thank you for your response. When using quickbooks app on my phone I have the invoice in preview mode, then I press the share button and it gives me all the options including trello. This is how I imported it....

Im sure I could email it as a pdf first and then import it fine, however it is convenient for me to import the first way and so hopefully its a small glitch that could be fixed ?

thank you :)


author: Lotta
body: I just choose to add them to a card of my choice in the process
How can we see custom field added to card in a table view
Asked by Chirag Jain:

I have added a custom field Chargeable , Region, Efforts% ..how can we see these in table view ...as these are otherwise in the card details.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Chirag Jain](/t5/user/viewprofilepage/user-id/5265228) welcome to the community!

The Table view will only display the card names, list, labels, members, and due dates and can not display custom fields.

Hope it helps!

comments: author: Sayed Bares [ServiceRocket]
body: Reference: <https://support.atlassian.com/trello/docs/workspace-table-view/>


author: Chirag Jain
body: But this is big limitation / lack of flexibility - we need to click each card to check the details. Any way out?


author: Sayed Bares [ServiceRocket]
body: [@Chirag Jain](/t5/user/viewprofilepage/user-id/5265228) You can use this powerup as a workaround:

* <https://tinypowerups.com/posts/custom-fields-in-trello-table-view>


author: Brittany Joiner
body: [@Chirag Jain](/t5/user/viewprofilepage/user-id/5265228) you can use [Amazing Fields power-up](https://www.amazingpowerups.com/product/amazing-fields/), which will let you view your cards in a table view and include your newly created custom fields!
Access calendar view on mobile phone app
Asked by Lee Groome:

Hiya, how do I access the calendar view on my mobile phone app? I have it set up on my computer but the whole point for me is to check my work calendar on my mobile phone from anywhere, anytime.

I don't use Google Calendar that I see some people using. Thanks


Answers:
author: Justyna Gdowik _ Deviniti _
body: Hi [@Lee Groome](/t5/user/viewprofilepage/user-id/5264978) ! Check out this thread, as it seems to be an answer to your question: <https://community.atlassian.com/t5/Trello-questions/Is-it-possible-to-view-calendar-view-on-trello-phone-app/qaq-p/2131747> ? Have a nice day!  

comments: author: Lee Groome
body: Hi Justyna, thanks so much for your reply.

It looks as if it's not an easy option at the moment, hopefully they will work on it. I'm sure I'm not the only one who would like a quick, efficient way to check Trello 'on the run' to see what is happening. :)


author: Justyna Gdowik _ Deviniti _
body: Sometimes a workaround may be using a mobile browser and logging into Trello, maybe it will work for you also :)
??????missing activity
Asked by VIVIAN:

????????????????????????????????????????

![chrome_RybVhtxdCr.png](https://community.atlassian.com/t5/image/serverpage/image-id/267898iA588AAC3A092C850/image-size/large?v=v2&px=999 "chrome_RybVhtxdCr.png")![chrome_wYuEzSa9Iq.png](https://community.atlassian.com/t5/image/serverpage/image-id/267899i0F991746182FAD7F/image-size/large?v=v2&px=999 "chrome_wYuEzSa9Iq.png")


Answers:
author: Sal
body: Hey [@VIVIAN](/t5/user/viewprofilepage/user-id/5264852)! When you copy a card from one board to another, you'll have the option to choose whether you want to keep the comments, labels, attachments, and custom fields or if you don't want them to be copied.

![copyCardOptions.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/268395iF2173EFECDDC7983/image-size/large?v=v2&px=999 "copyCardOptions.jpg")

And when you move your card to another board, everything will be moved, including labels, attachments, comments, and Custom Fields. If you're experiencing a different issue when copying or moving your cards, please raise a ticket with us at <https://trello.com/contact>. We'll be more than happy to help!
how many users does trello support in its free version?
Asked by Alfredo Amador:

how many users does trello support in its free version?


Answers:
author: Alina Kurishko
body: Hi Alfredo,

Welcome to the Atlassian Community!

Could you please elaborate on your question? Are you concerned about limitations on the number of board/Workspace members?

There are certain limitations imposed to ensure Trello's smooth performance and its number isn't based on the plan you have in Trello.

Currently, these limits are pretty high. For example, one board can have up to 4500 members.

Does that answer your question?

Alina \| The Trello Team
Info on the cards keeps disappearing.
Asked by Joe Bravo:

Does anyone know what is going on with the info in the main body of the cards dissapearing.

I work for a restoration company and we use trello to keep track of jobs. Each Job gets assigned to a project manager but everyone has access to the cards and they can update the body of the card with details of the job and work that was completed for the day.

My job is to take the updates and send them over to insurance company's, but for some reason randomly the updated info the crews are putting into the card just disappears.

Ive seen this happen live. Before i click on the card ill scroll down to read the info. All the new updated notes are there. but then ill click on the info to copy it or make grammar corrections. and then all the info just disappears right in front of my eyes. Please help.


Answers:
author: Sal
body: Hey [@Joe Bravo](/t5/user/viewprofilepage/user-id/5264706)! When updating your card's description, are you clicking the empty space on the card's back or somewhere else on the card to save it? Or are you clicking the "X" icon in the top right corner? Typically, if there are unsaved changes to your card's description, you'll see a warning at the top of the description.

![editorUnsavedChanges.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/268227i32A9681C4A64341E/image-size/large?v=v2&px=999 "editorUnsavedChanges.jpg")

If you close the card using the "X" icon at the top right corner and then reopen it, or if you close and reopen the browser tab, you'll likely encounter this warning. To avoid this, make sure to click "Save" after editing your card's description. This will ensure your changes are saved and prevent your changes not being saved. Also, if anyone else makes changes simultaneously to the card while you're editing it, the last change will be the one saved on your card.

If you're still losing the content of your cards after checking if you're following the steps I mentioned, you can raise a ticket with us at <https://trello.com/contact>, and we'll be more than happy to help!

comments: author: shknud
body: [@Sal](/t5/user/viewprofilepage/user-id/4788952) How come I get this "Unsaved changes" warning when I create a new card, write the description and hit the save button? In my mind, there should not be a warning when I open the card again.


author: Sergei
body: I have this problem if I edit a note in the mobile app. The following has helped me: When I see "unsaved changes" I click on the "**Edit** " button and then at the bottom of the card I click on the "**Undo Changes**" button, keep in mind that the ESC key and the close cross don't work that way. After that if I click again on the "Edit" button the text is no longer lost.
Downlaod Trello with out the Store- Our Org blocks it.
Asked by Reis_ Dan _ Global D_T:

MY large organization does not alllow the MSoft store. I need to download Trello.

Can you provide me with a link? I do have an FTP page if that would be easier.

How can I get this software???

Thanks You,


Answers:
author: Trudy Claspill
body: Hello [@Reis_ Dan _ Global D_T](/t5/user/viewprofilepage/user-id/5264692)

Welcome to the Atlassian community.

Trello is offered only as a Software As A Service product hosted by Atlassian. You can't download a copy and host it yourself.

What exactly are you hoping to download?


Tags: unknown-hosting-type
Deadline accidentally marked as done
Asked by Thaisa:

Hello,

I wanted to include a lock, where we will have the option of having only responsible people marking cards with the deadline completed.

I accidentally marked that the deadline was due and it wasn't the first time it happened, just because I left the mouse on. The difference is that the other times it happened, I had seen it and changed it as needed.

If you already have some kind of lock, can you explain how to do this, please?


Answers:
author: Oliver S
body: Hi Thaisa, welcome to the community! :)

Definitely understand this would be impacting on your experience using Trello.

At present, there isn't a way to lock this - there is a feature request to lock the Due date when scrolling through cards in List view to prevent accidental clicks, which sounds like the issue you're facing. I've gone ahead and added your post to this request as feedback.

In Trello Premium, we have the Observer board member permission - <https://support.atlassian.com/trello/docs/adding-observers-to-boards/> - Which would allow you to have people added to boards with 'view only' permissions. Although - I realise this doesn't allow just a lock on the due date aspect, and would prevent editing other aspects of the board.

Hope this helps somewhat.
Display Issues -Congested list- How to resolve
Asked by Mohamed Abu Al Hassan:

Display of list is Congested ... How to make it visible ?

Please find the screen shot Above


Answers:
author: Andrea Crawford
body: Are you using Trello in a browser? The Windows or MacOS desktop app? Or mobile? Does the issue persist after fully refreshing the page?


author: Dreamsuite Mike
body: Where is the screenshot?
QR IN A CARD FOR CUSTOMER
Asked by Rama:

Good morning, I hope you can give me a hand with this. I'm doing a couple of power-up integrations to link our trello with another program. All a success. The issue is that I want to go a little further, I want to give my clients a QR code, we did it, everything was fine, the problem is that if the client leaves that card, they can see my entire work board. I checked if it could be a security issue and did the settings but the same thing keeps happening. Is there a setting that I might be skipping?


Answers:
author: Sal
body: Hey [@Aldrin](/t5/user/viewprofilepage/user-id/5264273)! At the moment, Trello doesn't have a built-in feature to provide more detailed permission levels, such as restricting access to certain cards or parts of your board for specific members. We've been gathering feedback on the possibility of including this feature, but we can't guarantee its addition since it might not align with Trello's original design. Nonetheless, we appreciate your input and always strive to improve the platform for our users!

Still, there are a few Power-Ups available on Trello that allows you to share only the card you want with users without granting them access to your entire board. The ones I can think of are:

* [External Share](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd/external-share-tiny-power-ups-club)
* [Card Share](https://trello.com/power-ups/646b9b8904edbcd77063d177/card-share-by-hipporello)

I hope these two Power-Ups can help you with your goal.

comments: author: Rama
body: Thank you [@Sal](/t5/user/viewprofilepage/user-id/4788952) There I was looking, most likely it will help me more than anything to pass links, since I only want the card to be seen and not the board.

Have a nice day
Parent build plan triggers all child plan branches
Asked by Stian Storrvik:

In my setup, I have project A that is a parent to project B, set up with Maven Dependencies Processor. When I trigger a build on project A, project B is built. All is fine. The same thing goes for any branch on project A. When project A branch A is built, project B branch A is also built.

However, if I trigger a project A master build, all of the branches on project B is built. Is there any way to avoid this?

I see absolutely no reason why a root build should trigger branch builds.

Edit: Bamboo is running on Bamboo 5.11.3 build 51118

Edit2: I've also set up an artifact download from project A when building project B. When I trigger project A master, project B branch A will fetch it's artifact from project A, branch A, which is the correct artifact. This indicates that there is some sort of path resolve that works when going from branch to branch, but not from nothing to branch.

Could it be that the matching pattern for branches is:

project - branch

and when the name is just project, branch gets replaced by \* ?

okay, so I did some more digging:

given branches:

master (no extension)  
branch1  
branch1_alternate

I observe this behaviour:

change in PARENT  
triggers CHILD  
and CHILD - BRANCH1  
and CHILD - BRANCH1_ALTERNATE

<br />

change in PARENT - BRANCH1  
triggers CHILD - BRANCH1  
and CHILD - BRANCH1_ALTERNATE

so it seems there is some wildcard matching here that probably shouldn't accept anything other than precise matches...


Answers:
author: Stian Storrvik
body: It seems this is a possible bug, so I'll leave this up for about a day, and if I don't get any answers, I'll create a support ticket.
Do I need to be Bamboo admin to configure Zephyr for Jira addon?
Asked by Maciej D:

We have installed Zephyr for JIRA Test Management Add-on for Bamboo.

1. Bamboo admin setup JIRA server using JIRA account that has access to my projects.
2. When I add "Publish Test Results..." task in Bamboo, I can see JIRA server listed, yet the rest of the drop-downs are empty
3. When I looked into the network traffic, it seems that error 401 is returned for one of the requests  

> Failed to load resource: the server responded with a status of 401 (Unauthorized)
>
> [http://OUR_BAMBOO_URL/rest/zfj-admin/1.0/project?serverAddress=https://OUR_JIRA_URLo/\&_=xxxxxxxxxxx](http://OUR_BAMBOO_URL/rest/zfj-admin/1.0/project?serverAddress=https://OUR_JIRA_URLo/&_=xxxxxxxxxxx)

If this is in fact causing drop-downs to not fill properly, does that mean that I need to be Bamboo admin to configure Zephyr for Jira addon? (there is no such possibility)


Answers:
author: Arun Ravindran
body: Hi All

We have the new version release of Bamboo plugin with Zephyr for Jira (server/cloud)

<https://marketplace.atlassian.com/plugins/com.thed.zephyr.zfj-bamboo/server/versionhistory>

Summary  
Supports Zephyr for JIRA Cloud deployment  
Details  
Supports Zephyr for JIRA Cloud deployment  
Support for Bamboo Remote Agent  
Can now add multiple Zephyr for JIRA instances to the configuration page  
Thanks

ZephyrSupport


author: Arun Ravindran
body: Hi Maciej

Thanks for your interest in Zephyr.

No you need not be the Bamboo admin to configure Zephyr for JIRA addon with Bamboo

Before we go further to investigate the issue can you confirm the versions of the below

Bamboo version:

Zephyr for JIRA version:

JIRA version:

ZAPI version:

Thanks

ZephyrSupport

comments: author: Maciej D
body: Hi Arun,

<br />

Thanks for getting back to me this quickly.

<br />

Asking for ZAPI version got me thinking. And then I noticed "Ensure Zephyr for JIRA and ZAPI plugins are installed" on bamboo task configuration page.

<br />

Am I to understand that ZAPI license is required to use this addon?


author: Maciej D
body: And answering your question. We've just installed ZAPI trial version but the problem still persists. Here are the details of our setup:

Bamboo version: 5.8.1

Zephyr for JIRA version: 3.2.2

JIRA version: 7.2.2

ZAPI version: 2.2.0 (evaluation)


author: Arun Ravindran
body: Thanks Maciej

I will check this internally on our test servers and get back to you soon about this

Thanks \& Regards

Zephyr Support


Tags: zephyr