youngmon/atlassian-qna huggingface dataset:
can we limit the number of topics used by a user?
Asked by Gerald Jimenez:

This may sound like a silly question but our business wants to limit the number of topics assigned to a question to a maximum of 3. Is this possible? ie in a similar manner that is done on this site.


Answers:
author: Jeff
body: This is currently not supported natively in Confluence Questions, it was built as a one off modification for use here on answers.atlassian.com. If you would like to see this as a feature in Confluence Questions, I would encourage you to raise a feature request at <https://jira.atlassian.com>

comments: author: Gerald Jimenez
body: Thanks and will raise a JIRA


author: TomC
body: Gerald, when you do, post the link to the feature request back here and I (and maybe others that see it here) will vote for it.


author: Gerald Jimenez
body: Here it is [CONF-43425](https://jira.atlassian.com/browse/CONF-43425)


author: Jan
body: Voted too! Thanks.
Questions for Confluence Plugin: Is it possible to have the Topics caseinsensitive?
Asked by sam zapfl:

We introduce Questions for Confluence.

Unfortunately the Topics are case sensitive, which can lead to duplications or even issues when searching for Topics.

Is there a way to make topics case-in-sensitive?


Answers:
author: Naren Kumar
body: We have the same issue and I am looking for a upgrade that can help merge all questions irrespective of how the topic is listed in either case
Confluence Questions has an importbounties API, but no mention of bounties in any docs
Asked by EddieW:

What this just a legacy of the Answers -\> Questions migrations? Seems odd to build in an exposed API for internal use case.

<https://docs.atlassian.com/confluence-questions/rest/resource_ImportResource.html#path__import_bounties.html>


Answers:
author: Joe Clark
body: Hey Eddie,

Yes, this was built specifically for the migration of Answers to Confluence Questions. The API is undoubtedly not supported since the "Bounties" feature in Confluence Questions does not yet exist beyond the schema to persist the information.

If you want to play around with it, the expected input looks something like this (python script from the initial migration):

```
import jsonimport requestsfrom datetime import datetime?def award_bounty_request(on_question, to_user, amount, from_user, for_answer=None):    """    Awards a bounty to a user in Confluence. The `on_question` (ID of the related question), `to_user` (Username of the user receiving the bounty,)    `from_user` (Username of the user sacrificing the bounty) and `amount` parameters are required.    """    now = datetime.now().isoformat()    payload = {        "questionId": on_question,        "awarder": from_user,        "creator": from_user,        "awardee": to_user,        "points": amount,        "creationDate": now,        "dateAwarded": now    }    if from_user:        payload["awarder"] = from_user    if for_answer:        payload["answerId"] = for_answer    r = s.post(confluence_url + "/rest/questions/1.0/import/bounties", headers={"Content-type": "application/json"}, data=json.dumps(payload), timeout=60)    if r.status_code == 200:        # Success        return True, r.text    return False, r.text# Usageaward_bounty_response = award_bounty_request(on_question=karma_question_id, to_user=username, from_user=bounty_username, amount=reputation_delta)                    if award_bounty_response[0]:                        # Succeeded!                        save_karma(karma_user.id)                        karma_stats.create_one()                        logging.debug(u"SAVE: Successfully applied %s reputation to User %s: %s &lt;%s&gt;" % (reputation_delta, karma_user.id, karma_user.username, karma_user.email))                    else:                        # Failed :-(                        karma_stats.fail_one()                        logging.debug(u"ERROR: Failed to apply %s reputation for User %s: %s &lt;%s&gt;" % (reputation_delta, karma_user.id, karma_user.username, karma_user.email))                        logging.debug(get_reputation_response[1])
```

Hope this helps!

comments: author: EddieW
body: Thank you! Yes. I guess the implied answer is that I could create bounties, but they would not be reflected anywhere in the UI. It seems playing with the REST API Browser (RAB) that I can't create potential bounties (without awardee and dateAwarded) - is that true?

Context - we are migrating from Jive to Confluence and I wanted to use bounties to encourage unanswered questions to be answered.
Can I create a Direct Url to a Questions Topic?
Asked by Thomas Krause:

<https://answers.atlassian.com/questions/12913142> has an answer how to create a Url to ask a question. I'm looking for a way to create a Url to a topic, without the need to know the internal ID of that topic.

It works with <https://answers.atlassian.com> (as described in <https://answers.atlassian.com/questions/5278867>) but I don't see this working with Confluence Questions.

Background: I want to replicate the **Ask a Question** box at the footer of the Atlassian documentation pages. The existing Questions List macro does work nice with non-existing topics...


Answers:
author: Steven F Behnke
body: I'm answering a similar question here -- <https://answers.atlassian.com/questions/38862393>

I am not sure yet but I have a feeling that Topics are Labels and that the ID in the URL is the ID of the label.
Is Team calendars available for confluence server edition
Asked by Vikram Chopra:

Hello,

We are currently using Confluence 7.4.6 version (Server Edition) and was keen to see if we can get team calendar included.

Also, do we need to pay for the add-on, as I think recently atlassian added it as a part of the base product for Confluence -Data center version but no news on server edition.

Thanks


Answers:
author: Joshua Sneed Contegix
body: Hi Vikram,

It doesn't appear as though Team Calendars is available for Confluence Server, [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=team%20calendar](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=team%20calendar). Cheers!

comments: author: Rob Horan
body: When did this happen?


author: Joshua Sneed Contegix
body: Hi Rob,

Who knows?!? It came about prior to today and likely after the server deprecation announcement. The [Calendar plugin version history](https://marketplace.atlassian.com/apps/72307/team-calendars-for-confluence/version-history) shows a release this month, so maybe it is bundled and has been pulled from Marketplace search.  
The premise of the question is problematic as server deprecation has been announced and any effort seeking Calendar (server) availability is undercut by the eventual need to migrate to one of the other products where Calendars is included. As a result, the best path forward is to migrate to DC/Cloud. Cheers!


author: Steven Schouppe
body: Hi Vikram,

If you purchased the app before Feb 2, 2021, you can continue to use it. However, you cannot buy the Server version anymore as a new purchase.

Cheers,  
Steven


Tags: server
Calendar subscriptions active color and events
Asked by Christopher Hall:

I have several iCal feed subscriptions on one of my calendars, but there's no way to see the current color representing each calendar in the Subscriptions list without opening the options menu on that subscription.

![conIcalSub.png](https://community.atlassian.com/t5/image/serverpage/image-id/127932i3AE8238E9C894E55/image-dimensions/189x204?v=v2 "conIcalSub.png")

Another user posted a screenshot that included their subscribed calendar list and they had a little bar next to each one indicating the selected color - Does anyone know how to enable or add this?

![exampleColor.png](https://community.atlassian.com/t5/image/serverpage/image-id/127933i9EAB748D67CCCB12/image-size/large?v=v2&px=999 "exampleColor.png")

Also, is there any way to have any event types for an iCal subscription? If you import an iCal file, you at least get the base event type. I've even tried adding the "other" event type to the ical feed file events, but it nothing shows up.


Answers:
author: Fredrik Ivansson Flinta
body: Press the ... and you can change color on subscribed calendars: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/199804iF39FAE48822B0DA0/image-dimensions/138x222?v=v2 "Capture.PNG")

You have to add the URL to the white/allowlist in order to get it working.

comments: author: Christopher Hall
body: Thanks for the reply, but the issue is knowing what color is applied to each subscription since subscribed calendars don't have an icon, not how to change the colors.


Tags: server
How can I prevent users from transferring data to an external calendar
Asked by Birgit Strompen:

We would like to use team calendar in confluence - nowhere else.

Otherwise we would have to make sure, that no critical data are transferred to internet. That?s nearly impossible.

Is ist possible to deactivate the Subscribe-Button?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

I would say nope.

1. You can set a js blocker. - it's only UI.

2. If you blocker Rest Call, - the calendar will not work :(


Tags: server
How do I add an existing user to the Team Calendar?
Asked by Delicia Tan:

I'm trying to create an event in the Team Calendar and I cannot find the user who was created some time again.

I've tried to re-index as corruption might be an issue, but I cannot find it in General Configuration.

Appreciate any help thanks!


Answers:
author: Fadoua
body: Hi [@Delicia Tan](/t5/user/viewprofilepage/user-id/562809)

I had the same exact issue at work.

Please try the following suggestions from Atlassian:

<https://confluence.atlassian.com/confkb/unable-to-mention-certain-users-in-confluence-779165995.html>

Please let me know how it goes.

Best,

Fadoua


Tags: cloud
Not finding the ability to remove Jira Sprints from calendar
Asked by Mike Peacock:

I can add Jira Sprints to our team calendar, however, we now have duplicate information/sprints on the calendar and I would like to remove them.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Mike Peacock](/t5/user/viewprofilepage/user-id/4218855) ,

Welcome to the community!

Please check out these documentations

<https://support.atlassian.com/jira-software-cloud/docs/delete-a-sprint/>

<https://community.atlassian.com/t5/Jira-Core-questions/Team-Calendar-How-to-DELETE-events/qaq-p/33402>

Regards,

***Soumyadeep***
Name in Timeline mode for custom event
Asked by Curto_ John:

When using a custom event in Calendars the name (i.e. the 'who' field) does not display when using viewing Timeline .


Answers:
author: Diego
body: Hello [@Curto_ John](/t5/user/viewprofilepage/user-id/4214849)! As I understand, currently you are unable to see the "Who" field when using the "Timeline" view in Team Calendars.

After I read your question, I was able to setup a Confluence site with Team Calendars and reliably reproduce this behavior.

With such results, I created the following report:
> * [++***\[Confluence Cloud -- Team Calendars\] Switching to Timeline view on Team Calendars results in the Who field value not being displayed***++](https://jira.atlassian.com/browse/CONFCLOUD-71429)

I do encourage you to vote and watch the report. Also, please share how this affects your application usage so we can better understand the situation!

Voting for the report helps to increase the visibility given to it and watching the report will keep you up to date with everything posted there!

Let us hear from you!


Tags: cloud
Confluence cloud user not available in pick list when creating a new event
Asked by welder:

We have a user that use to be able to be added to the calendar, and now he cannot be chosen. We are still able to create JIRA tickets for him, it just seems to be confluence. I just tested to see if I can do an @ tag for him in confluence and I cannot, but I can still tag the rest of the members of the team.


Answers:
author: Mykenna Cepek
body: Check to see if the user has been added to your Confluence instance, and is not disabled. Note that this is a Confluence Admin function.

Users can be added and enabled/disabled separately in Jira and Confluence.

comments: author: welder
body: Thanks! Yes, that person was enabled. I disabled and re enabled the user and it corrected the problem in the short term. I am interested to know why it was not showing since it was already enabled, in case we run into it again.


author: Mykenna Cepek
body: Hmm, I'm not sure. The good news is that you've corrected the problem for that one user, and you've found a quick workaround in case it happens again.

If it continues to happen to other users, and becomes burdensome, then I'd suggest reaching out to Atlassian support. Hopefully this is a one-time glitch.


Tags: cloud
Is it possible to have the users name in custom events types displayed in the calendar?
Asked by Tobias Lubinski:

Hi all,

I would like to have the user name displayed for all event types in a calendar. Up to now the users name will only be displayed in the standard event types (screenshot in green and orange) but not for custom event types (screenshot blue) as you can see in the attached screenshot.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/120160iD26AFE91E57C5501/image-size/large?v=v2&px=999 "image.png")How can I do this?

Best result for me would be, if for every event the users name and the event type would be automatically displayed in the calendar.

Best Regards

Lubi


Answers:
author: Jeff Conrad
body: Somehow there are two urls for calendar. The simple one does not show names. I know because PjMs have given me a url that does show names automatically in the display.  

1. For us, the base calendar link which does not show names automatically is:

https://\[companyname\].atlassian.net/wiki/display/\[teamname\]/calendar/

2. But the better link that I am not sure how to find the link, has more path, more parameters and shows names:

https://\[companyname\].atlassian.net/wiki/display/\[teamname\]/calendar/\[someguid\]?calendarName=\[calendarname\]

Using the latter is preferable as it shows the user's name that submitted the event such as time off and it more useful than having to drill into each one.


author: WW
body: Maybe it's the version that you're on? Or maybe you're not entering the person's name in the "Who" field for the custom event?

I see names on every kind of event, and in every view except the list view, but the user's avatar does appear there.

It looks like you're showing timeline, and I can see names for custom event types in the timeline view.


Tags: server
Day View for Calendar
Asked by kim.forkhamer:

We use the team calendar to schedule time off among 50 people. Is there any way to view the calendar by a single day?


Answers:
author: Ash Pitt
body: The list view will give you a breakdown of who could have leave on that day, however that is a user preference :)

![listviewcalendar.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/122638i14CFDF35B5FB14F6/image-dimensions/590x318?v=v2 "listviewcalendar.PNG")


Tags: server
How to restore deleted calendar macro?
Asked by akhabri:

We use Confluence 6.2.1 and haven had any issues with macros until a while ago. There was a monthly DB patching on the confluence server and we noticed that the calendar macro got removed all of a sudden post completion of the patching. We are not sure if patching actually had to do anything with that, but do not have any other explanation behind this behaviour. Looking for help to restore the deleted macro. Any inputs would be appreciated. Thanks!


Answers:
author: Brant Schroeder
body: Akhabri,

Is team calendars still installed and enabled. I would start there. Ensure that the app is installed and that all modules are enabled.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/117915i9FE4BEC3EF75134A/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: server
How to change which day of the week displays first (at far left)
Asked by mark.mcgillivray:

My Calendar shows Monday as first day of displayed week, but the Team Calendar of others in my team display Sunday as first day of the week. How can I change mine to also display Sunday as first day of the week?


Answers:
author: Walter Buggenhout
body: Hi [@mark.mcgillivray](/t5/user/viewprofilepage/user-id/4139856),

As mentioned in the [Team Calendar FAQ](https://support.atlassian.com/confluence-cloud/docs/team-calendars-faqs/) the calendar settings are based on the user preferences in your user profile:

![Screenshot 2020-10-27 at 08.53.18.png](https://community.atlassian.com/t5/image/serverpage/image-id/115789i332B1761D07C4193/image-dimensions/613x100?v=v2 "Screenshot 2020-10-27 at 08.53.18.png")

*I don't think you would need to install any language pack. You should be able to update your language preference without any additional effort.*


Tags: cloud
Where is the option to add a calendar? I cannot see it anywhere
Asked by Jenna Ingoe:

Is this a paid for feature only? I simply want to view a month calendar on one of my homepages


Answers:
author: repi
body: [@Jenna Ingoe](/t5/user/viewprofilepage/user-id/4131192)

In the cloud, calendar functions can only be implemented using additional apps

Go to the setting to find new apps and search for calendar

The team calendar app is chargeable.

comments: author: Jenna Ingoe
body: Thanks, shame but totally understandable!


Tags: cloud
Creating JIRA task automatically with Confluence Calendar Event Entry
Asked by Zuvandu:

Is it possible to create a Task in JIRA from Confluence Calendar entry ?

I am using the Confluence calendar for Release deployment planning, each team has their Team calendar and I have subscribed the team calendars to know about their deployment plan and accordingly creating items in JIRA manually.

Is it possible to create the tasks in JIRA automatically?


Answers:
author: Fabian Lim
body: Hi Zubandu,

I don't think this is possible. You can only pull created tickets from jira.

Regards


Tags: cloud

jira
Duplicate event entries every time a new event is added
Asked by Zuvandu:

I have added multiple Team calendars to my Confluence calendar and every time I am adding one event to my calendar, I am seeing the old events getting added again to my Confluence calendar.

I have used the option to add event from JIRA task due date. every time I am adding a new event entry as the Calendar is not pulling the newly added tasks in JIRA, the old events are getting added again.![Calendar option.PNG](/t5/image/serverpage/image-id/114670iCB992B7A3096E9D5/image-size/large?v=v2&px=999 "Calendar option.PNG")![Event entry.PNG](/t5/image/serverpage/image-id/114671i85864EE5278DD979/image-size/large?v=v2&px=999 "Event entry.PNG")


Answers:
author: Alexandre Bosserelle
body: We have the exact same problem as [@Zuvandu](/t5/user/viewprofilepage/user-id/4129692)

If someone has a solution, it would be of great help.

Thank you and best regards.

Alexandre


Tags: calendar

cloud

confluence

jira
My main account is deactivated, do you know how I can reactivate it?
Asked by Tech02:

Hello All,

My main account is deactivated, do you know how I can reactivate it ?  
I usually use Trello and when I tried Jira, I couldn't access any of the products.

Thank you for any help you can give me.


Answers:
author: Prachi Bolar
body: You may refer to reactivate your account: <https://confluence.atlassian.com/jirakb/re-activate-disabled-unmanaged-account-1217200779.html>

If your account is managed by your organization please request your org admin to reactivate the same.


Tags: feedback-forum
I have one Jira account under my email I am using now, but I have 2 sites. BUG
Asked by Rino M:

I have 2 sites, I wan one. If I type in one url: <https://example1.atlassian.net/>  
I get access to all the things related to that site but not the other.  

If I want to access the other i have to type in the url: <https://example2.atlassian.net/>  
And then I get access to anything related to that.   

But its under the same account.. but I cant access it through the Jira settings.

When I am on example1 url, its like example2 url/site doesn't exist, and its really annoying because it always defaults to the one I don't want.

I don't know how it happened but everything in example1 is named testing, so I guess I was testing out Jira, somehow later when I started my project I must have logged in in a way that it didn't recognize I already had an account..  

And Jira doesn't even have a chat help support, I have to raise a ticket. but when I do it is forcing me here.. lazy ass company..

How do I fix this?


Answers:
author: Jack Brickey
body: Hi [@Rino M](/t5/user/viewprofilepage/user-id/5128052) , if you go to admin.atlassian.com and select overview do you see both instances listed? That is where you could access both.

comments: author: Jack Brickey
body: By the way...if you are using the Free plan then indeed the Community forum becomes the best support option. The Community is a customer lead support forum that also includes Atlassian resources in some instances.

let us know how we can assist.

cheers


author: Rino M
body: Yes I see both organizations there.  
Thank you! I'll go through the process of deleting one for the next few weeks, If I know Jira, it's not going to be quick.


Tags: account

bug
UsedID changing
Asked by Ben ?ye:

Hi Community,   

Im observing some weird activity on our customers UserIDs being modified..  

One example, this licenced users ID have changed from what we previously had on record:  

atlassian.net/jira/people/63e4e1b...  

Until recently that value used to be  

atlassian.net/jira/people/5f6c9c0f9a6f8...  

So, I know that user ID changes when you upgrade from portal user to licenced user, for example  

qm:1235a03d-759e.... to 5f6c9c0f9a6f8... , but that is not the case here..   

Anyone else experience the same?


Answers:
author: Andy Heinzer
body: Hi Ben,

I understand that you have seen some user accounts within Atlassian Cloud that appear to have changed in their account ID number. In this particular case, I would recommend creating a technical support case with us. That way we can gather the proper ids, email addresses, etc so that we can better understand the behavior here.

I can see that your account has the ability to do this, you can do this by going to <https://support.atlassian.com/contact> I recommend creating a technical support ticket and choose one of your supported products, Jira Software, Jira Service Management, etc. Our support team will want to get specific examples from you and sharing email addresses within Community probably isn't an ideal means to gather the data we need to investigate here.

I would welcome you to share the results of any support ticket here in community, in case others have observed the same behavior. It might help to share our experiences here.


Tags: atl-rvw

cloud
It looks like your account has been deactivated.
Asked by VODO ERP:

It looks like your account has been deactivated.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There's not a lot we can tell you about this, as you've not given us any information. All we can do is tell you that you will need to ask your admins.


Tags: account
What is Atlassian ID
Asked by RAMADHAN KASMU:

I need to know how to get my Atlassian ID


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think there's a problem with your question. What do you mean by "get" and what do you expect the "get" to give you?

An Atlassian "id" is not a simple string or identifier, it's a whole pile of stuff that defines an account.


author: Manoj Gangwar
body: Hi [@RAMADHAN KASMU](/t5/user/viewprofilepage/user-id/5232264) ,

Welcome on Community!

The easiest way I've found to find my accountId is to click on my icon on the sidebar and then on the "Profile" link. In the URL you can find your accountId after the last "/" :

https://\*\*\*\*\*\*\*\*.atlassian.net/people/**5bb7ad0ccc53fd0760103780**

The bold part of the URL is my accountID :)

A programmatically available option is to use the REST api to search for a user and get his/her accountId in the JSON payload sent back.

Hope this helps!


Tags: account