youngmon/atlassian-qna huggingface dataset:
Email drag and drop
Asked by Sabine_Baumann:

Hi, for my trello board I want to add emails via drag and drop.  
At the moment it doesn't work properly because for one email two cards arise and the message is missing. Do you know a proper way to add emails easily?  


Answers:
author: Iain Dooley
body: [@Sabine_Baumann](/t5/user/viewprofilepage/user-id/3981897) I created a product that lets you use Trello as a Gmail client, so you can have a card for each email thread and you can send emails from Trello:

<http://trello.com/integrations/#benkoboard>

I also have a shared email version (for example a support/sales shared team email) which you can use even if you don't use Gmail:

<http://www.benkodesk.com/>


author: Roel
body: Thanks for dropping your question.  

I might have found the right solution for you.  
DragDrop is a tool that allows you to drag and drop an e-mail or attachment from Outlook to Atlassian in one single move. The tool has a couple settings that allow you to manage the export type (Such as .eml, .pdf, .zip) extract attachments or generate a .zip file.

DragDrop has two versions of their product: 'DragDrop for Outlook' (Dragging from the desktop application) and 'DragDrop Online' (Dragging from [outlook.office.com](https://outlook.office.com/) and [outlook.live.com](https://outlook.live.com/owa/)). It is good to know that the tool is not only usable with Trello but any other application that allows dragged file uploads.  

You're able to download a 7-day free trial through this URL:  
[https://www.dragdrop.com/download-free-trial/](https://www.dragdrop.com/download-free-trial/?utm_source=atlassian&utm_medium=forum&utm_campaign=fora_bantwoorden)  

Detailed product pages:  

DragDrop for Outlook (Dragging for Outlook Desktop application)  
[https://www.dragdrop.com/dragdrop-outlook/](https://www.dragdrop.com/dragdrop-outlook/?utm_source=atlassian&utm_medium=forum&utm_campaign=fora_bantwoorden)  

DragDrop Online ([outlook.office.com](https://outlook.office.com/)\& [outlook.live.com](https://outlook.live.com/owa/))  
[https://www.dragdrop.com/dragdrop-online/](https://www.dragdrop.com/dragdrop-online/?utm_source=atlassian&utm_medium=forum&utm_campaign=fora_bantwoorden)

comments: author: Roel
body: Let me know if this answer helped by voting up the answer.
Butler Automation rule not working
Asked by Rachel Feldman:

I've set up an automated rule "when a card is added to the board by anyone, move the card to the top of the list" and "Enabled on this board" is checked.

However, every time I add a new card it is not automatically placed at the top of the list and I have to do it manually.


Answers:
author: Rachel Feldman
body: Perhaps the solution I found would be helpful for others: I had to go out of the board (I closed Trello) and then go back in. The new automation rule then worked.

comments: author: Daniel Tan
body: didn't work for me. any advice?


author: Terry Valentine
body: Didn't work for me either.

I have a rule for several lists on one board that when a card is added it is automatically added to a list on a different board. I just updated several cards with labels, but I don't see how that would make a difference. I tried refreshing both pages first and then closing the browser tabs altogether and reopening, and no difference.

Automation is hairy enough with this program without stuff that does work breaking...


author: Taisa Brosler
body: Hello everyone! I was having the same problem and just found the solution.

I hope it would fit for your.

We choose the "added to the list" option and not "created in the list", so you need to create this card in another list and move to this list to be automatically moved to the list in the rule.

Not that smart... but... we should change our rule for "created in the list". But, to work properly, you need to first choose the label in the options before you press Enter. If you add the label after creating the card, this rule won't work as well.

Cheers!


Tags: atl-gruland

automation

butler

rule
Analytics & tracking use / access
Asked by KERRY FARRANCE:

I have developed a few trello boards to support access to various resources. We have made them completely public and have been sharing the links through emails and our website. Wondering if there is any way to track the number of hits the trello board has had - to test whether people are accessing them?


Answers:
author: Iain Dooley
body: [@KERRY FARRANCE](/t5/user/viewprofilepage/user-id/3849335) nope there's nothing you can do to track when someone views a board, only when they take action like add a comment, vote, move a card and so on.
Trello has disappeared from Microsoft teams' applications
Asked by Daniel_de_Carlos:

Hi,

I've been using the **TRELLO** application in **TEAMS** without problems but since a month ago the application doesn't appear anymore.

Has the connector disappeared?

Thank you.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/100241iD450353EF9CA661A/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Daniel_de_Carlos
body: Hi,

Thank you for your quick answer.

I have checked it again (in web application and in windows application) and I don't have it. Trello doesn't appear.

I asked with my company colleagues and they don't have it either.

The strangest thing is that I was using it without problems until a couple of weeks ago. Suddenly, one day, TRELLO stopped working. I tried to create them again and it was when I saw that the application of TRELLO was no longer appearing.

comments: author: SoftServe Support
body: Hi [@Daniel_de_Carlos](/t5/user/viewprofilepage/user-id/3980701) ,

If you find Trello is not available per the instructions below, contact your IT admin. He or she may have turned off 3 rd party tabs.

Best Regards,  
SoftServe Support


author: Michael Pryor
body: I just logged on to my Teams account to check and I still see it. I was using the web application version of Teams. Can you try that? It would be odd if your language setting has something to do with it.

![Screen Shot 2020-06-24 at 2.21.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100354i920D3BA63DA3A8DC/image-size/large?v=v2&px=999 "Screen Shot 2020-06-24 at 2.21.07 PM.png")

comments: author: Michael Pryor
body: It shows up here under Apps as well for me.

![Screen Shot 2020-06-24 at 2.23.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/100356i266A3D9FDB169429/image-size/large?v=v2&px=999 "Screen Shot 2020-06-24 at 2.23.21 PM.png")


author: Michael Pryor
body: Oh, I just had an idea. Does Teams allow the org admin to remove apps (or restrict the apps that can be installed?)


Tags: ms-teams
Trello automatically converts multiple attachments from WPForms into txt file
Asked by Augustine Bruno:

I'm using WPForms to collect some information from users and then converting it into a task in Trello using Zapier.

When a user enters a single image, Trello attaches the image to the card and makes it the cover photo - no problems there.

However, when multiple images are attached in WPForms, Trello attaches a txt file to the card with the URLs of the image attachments - it's not very practical or useful.

I think this may have something to do with the markdown syntax - but not too sure.

Does anyone have any ideas on resolutions?


Answers:
author: mustafa sener _Hipporello_
body: If you add images as an attachment it should work properly for your case.

However, in order to solve your problem, you have Hipporello. It is a service desk for Trello users. You can build your forms and forms will be visible immediately in your service desk. In addition to this, you can embed any form you have designed to your static, single page, WordPress website. Besides these, you can forward your sales@, support@ like emails and your emails will be converted to Trello card. You can continue communication further on Trello card. All the replies will be sent to the requester and many more features are available.

Please check our Trello power-up website: <https://trello.com/power-ups/5dd670e21b2a8973687ca15a>

Our website: <https://www.hipporello.com>


Tags: attachment

markdown
My cards are condensed to the statement: "5 cards" under the list title. No cards showing.
Asked by Linda Liz B:

If I add a card - see: "test" - it shows separately but I want all of my cards showing under the list title![2020 0623v.2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/100201i8AE815B3603C1F0D/image-dimensions/207x159?v=v2 "2020 0623v.2.jpg")


Answers:
author: Michael Pryor
body: Hit the 'f' key. You have a filter turned on I think. 'F' should turn the filter off.

comments: author: Iain Dooley
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) It's the x key that turns the filter off :)


author: Michael Pryor
body: Oops! you are right!


author: Linda Liz B
body: The "x" key worked. Thanks! :)


author: Linda Brennan
body: WOW! I was having th same problem and could not figure it out. Thank you sooooo much. I was devistated and now it's fixed with one east button
Github power up not working
Asked by Malavika Ramprasad:

This issue happens intermittently. I am not able to add Github details such as PR's, branch etc. or even view those details present in a trello card. As you can see below, it says loading, and does not show the github details.

![Screen Shot 2020-06-23 at 12.03.18 AM.png](/t5/image/serverpage/image-id/100189i0602F8BC4CD382FE/image-size/large?v=v2&px=999 "Screen Shot 2020-06-23 at 12.03.18 AM.png")


Answers:
author: Tobe Osakwe
body: I took a look at the browser console for this issue. It seems like the Github Power-Up is getting a 403 error when requesting information about pull requests from GitHub.

I have already disabled and re-enabled the Power-Up, as well as refreshing the page.

When I re-enabled the Power-Up, I saw GitHub's OAuth confirmation screen again, so this means I have already followed steps 1-3 of Jireh's answer.


author: Jireh
body: Hi,

Sorry to hear this is happening for you. Could you try the below things to see if any of them help you solve the problem?

1. Refreshing the page.
2. Disabling and renabling the Power-Up.
3. Removing your personal settings from the Power-Up and re-authorizing your GitHub account with it.

If none of those help, show a few screenshots of any errors that appear in the developer console when the card is loading? Also, does this happen for all cards with GitHub attachments, or only certain GitHub links?
Ol?, ? poss?vel copiar os quadros para outra conta com outro e-mail?
Asked by Marketing Elinox:

queria copiar quadros para outra conta sem ter que fazer tudo de novo.


Answers:
author: Soumyadeep Mandal
body: Hi [@Marketing Elinox](/t5/user/viewprofilepage/user-id/3980968) ,

Welcome to the community!

You can transfer a board from one account to another by adding your work account as an admin for your personal boards. Then, you can leave those boards from your personal account.

How to add an admin: <http://help.trello.com/article/790-making-a-user-an-admin-of-a-board>

How to leave a board: <http://help.trello.com/article/804-leaving-a-board-in-trello>

also, check out:

<https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account>

<https://help.trello.com/article/802-copying-cards-lists-or-boards>

comments: author: Kelpo Gils Gasse
body: Hi,   

So, after transfering the boards from one account to the other, if the original account is deleted, would this affect the transfered boards on the other account?  

Thanks!  

Kelpo
Using Butler to Assign Labels
Asked by lillieanne.steinhauser:

I have Trello Business Class. I'd like to use Butler to automatically assign a red label to late cards (not incomplete) for reporting purposes. With the reporting power up I'm using, I think the only way to sort by late cards would be with a label and I would prefer not manually add labels to every late card. Can the label adding be automated with Butler? Thanks!


Answers:
author: Esme Crutchley
body: Hi [@lillieanne.steinhauser](/t5/user/viewprofilepage/user-id/3980668)

Welcome to the Community!

Sure can! Obviously it depends on how overdue you want it to be before it triggers, but here it is (click on the "Due Date" option on the left:

![Screenshot 2020-06-23 at 19.25.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/100126i4090683300B0C07B/image-size/large?v=v2&px=999 "Screenshot 2020-06-23 at 19.25.15.png")![Screenshot 2020-06-23 at 19.25.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/100127i709CD5C214C74379/image-size/large?v=v2&px=999 "Screenshot 2020-06-23 at 19.25.24.png")![Screenshot 2020-06-23 at 19.25.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/100128iB087E7C74AA50148/image-size/large?v=v2&px=999 "Screenshot 2020-06-23 at 19.25.37.png")However, I would draw your attention to the fact that this isn't retroactive, as in, any dates that are already overdue won't have the label added because the date was set before the rule. So you would have to go through each card currently on the board individually and remove the due date and then re-add it. But you'd only need to do this once. You could also see if you could move an entire list to another board, then move it back in again and see if the rule would trigger (I don't know, because I've never done it!)

Let us know if this helps!

Esme :)

comments: author: lillieanne.steinhauser
body: This was embarrassingly easy - thanks for the quick and thorough response!


author: Esme Crutchley
body: No worries [@lillieanne.steinhauser](/t5/user/viewprofilepage/user-id/3980668)!

We're here to help and by answering your question, someone else coming to the Community will be able to search and find the answer!

Don't be a stranger!

Esme :)


Tags: butler
@ symbol shows as 4 asterisks in report
Asked by jdkshepard:

I created a report that slacks my Daily to-do list to a channel.  
I'd like to be able to tag by using the @ symbol followed by their user name.

Not everyone on my team uses Trello, assigning within isn't an option.

When I used @ 4 asteriks appear after:  
Used @\[deleted\]  
Report [@\*\*](/t5/user/viewprofilepage/user-id/2273193)\*\*name  

Used \\@johndoe\\  
Report: \\\*@\*\*johndoe\*\*\\  

Is there a way to display @\[deleted\] ?


Answers:
author: Esme Crutchley
body: Hi [@jdkshepard](/t5/user/viewprofilepage/user-id/3972691)

Welcome to the Community!

I have this issue as well, sort of, not the same thing, but a variation of!

This is what the card looks like on my first board:

![Screenshot 2020-06-24 at 14.24.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/100301iC4C876935D443A84/image-size/large?v=v2&px=999 "Screenshot 2020-06-24 at 14.24.50.png")

But when it copies to the second board - it looks like this:

![Screenshot 2020-06-24 at 14.24.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/100300iEBCEA0A6396A8073/image-size/large?v=v2&px=999 "Screenshot 2020-06-24 at 14.24.14.png")

I have no username, no code, no nothing - there are spaces where there should be, but nothing I do removes the \*\*\*\* from showing up!

I'll raise it with the Community and see if it's a known bug that needs squishing!

Esme :)


author: Iain Dooley
body: [@jdkshepard](/t5/user/viewprofilepage/user-id/3972691) I think that this is because the usernames are bold formatted in Trello and this is some sort of markdown code. How are you doing the slacking? Can you share a screenshot?

comments: author: jdkshepard
body: ![screenshot1.png](https://community.atlassian.com/t5/image/serverpage/image-id/100959iAA0750BD7DB4441B/image-size/large?v=v2&px=999 "screenshot1.png")Here's an example. Sorry about the delay. didn't have alerts.


Tags: butler

report

slack
move multiple list altogether to another board
Asked by Cozy:

Hello im a new user and still learning.. is there a way to move multiple list lets say 10 list altogether.. to another board? i can do it one by one .. but i have to transfer them to a hundred different boards.. can you suggest how? i really appreciate your help :) thank you so much


Answers:
author: Soumyadeep Mandal
body: Hi [@Cozy](/t5/user/viewprofilepage/user-id/3900236) ,

Welcome to the community!

Please visit the link and try out the chrome extension!

<https://chrome.google.com/webstore/detail/multiselect-for-trello/jlnfnpelianecpjoeahaeihmkhnkakof?hl=en>

I hope it will solve your problem!

comments: author: Cozy
body: thanks bro.. :) let me check it.. appreciate it..
Board privacy
Asked by Fran?ois Foerst:

Hi,

I work for a company and I would like to know if there is a way to prevent our employees to copy a Trello board on which they work (for instance if they leave our company or try to sell our board). More specifically, does the "restriction by e-mail address" work if someone upload the board and then copy/send it to another person? Will this person be able to open it?

If there is a way, could you please precise on which version of Trello?

Kind regards,

Maude.


Answers:
author: Jireh
body: Hi Muade,

Board copying and other restrictions are available to Enterprise customers: <https://trello.com/guide/enterprise/sysadmin#4>. As for your question about "restriction by email address", I'm not 100% sure. I'll see if I can get an answer for you.

Jireh
Accidental Removal From Team
Asked by Irwan Ambak:

I am removed from a Team I created by another Team Member accidentally.

I am on the free plan.

Is there any way on my side to recover from this accidental removal? (Without asking other remaining Team Members to re-add me)


Answers:
author: Michael Pryor
body: No. You'd have to request them to add you again.

comments: author: Irwan Ambak
body: Lesson learned. I will not be accepting any more Team members from now on. ?


Tags: team
Customizing the Azure Devops service hook card for Trello
Asked by Geoffrey Cooper:

I'm trying to use the Advanced function in the service hook of Azure Devops. The default values of the JSON event are being used for the Trello card creation, regardless of the value I set. Is there any documentation on the advanced usage? I can't seem to find any.


Answers:
author: Jireh
body: Hi Geoffrey,

I'm not 100% sure how Azure Devops works, but if you want more information on the card creation event in Trello, you can find our documentation here: <https://developer.atlassian.com/cloud/trello/>  

If you'd like, you can set up a webhook to watch for the card creation action: <https://developer.atlassian.com/cloud/trello/guides/rest-api/webhooks/>

Let me know if you have any questions.

Jireh


Tags: azure-devops

integration
Mac app notification button not working! hangs...
Asked by Bashar Muhtadi:

Recently Mac app updated on Macbook Pro not working properly. Notification button, not active, and app hangs?

Tried to log out/ in still not working..

Reload also not working...

This is just recently after the latest update yesterday?

Any advice?


Answers:
author: Garrett
body: Sorry to hear about that sudden trouble, Bashar.

Would you mind reaching out to us with your OS and App version over at <https://trello.com/contact> so we can take a closer look at that with you?
Not noticed when items checked in checklists
Asked by marie-claire_bedard:

When some collegues check items in the checklists, I get noticed by a red bell appearing on the card but it doesn't seem to work with others. Do you know what can be the cause of this problem?

Thank you!


Answers:
author: Iain Dooley
body: [@marie-claire_bedard](/t5/user/viewprofilepage/user-id/3980193) this will only happen when you're watching the card (or list/board in which the card resides):

[https://help.trello.com/article/799-watching-cards-lists-and-boards#:\~:text=Watching%20cards%2C%20lists%2C%20and%20boards,you'll%20get%20notifications%20for%E2%80%A6](https://help.trello.com/article/799-watching-cards-lists-and-boards#:~:text=Watching%20cards%2C%20lists%2C%20and%20boards,you'll%20get%20notifications%20for%E2%80%A6)

comments: author: marie-claire_bedard
body: Thank you for your answer! I will make other tests but with some collegues it's not working even if I am watchin the card...
Hide anchor name for Display inline option as a link?
Asked by Addie Hutchins:

Hello -

I would like to link an anchor without the anchor name showing. I love the blue little paper and the name, but it also shows the anchor name.

Is there any way to hide that?

(see picture for example)

![anchor inline.png](/t5/image/serverpage/image-id/179813i37C34D36E8D60776/image-size/large?v=v2&px=999 "anchor inline.png")


Answers:
author: Pramodh M
body: Hi [@Addie Hutchins](/t5/user/viewprofilepage/user-id/4697769)

The format is as below

![Anchor Name.png](https://community.atlassian.com/t5/image/serverpage/image-id/179838i1FC075EBDAC1798D/image-size/large?v=v2&px=999 "Anchor Name.png")

Thanks,  
Pramodh

comments: author: Addie Hutchins
body: This doesn't answer my question. I'm not wanting the anchor name to show, at all.

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/179951iA6A45FE764E515F5/image-size/large?v=v2&px=999 "Untitled.png")


author: Bill Bailey
body: And if you click edit link, it does not give you the option of editing the display text?

comments: author: Addie Hutchins
body: Yes I could change the name, but I like the look of the document link - i just don't want what i personally name the anchor to show


author: Addie Hutchins
body: \*\* See picture above \*\*


author: Bill Bailey
body: You were talking about an anchor earlier, but you are actually linking to an attachement? Which macro are you using?


author: Addie Hutchins
body: Hi Bill - When I'm using a link for another page - and then the anchor jumps to a certain spot on that page when clicked. Does that make sense? The link is linking to an anchor on a different page - which requires the address of the page you want to jump to and then #ANCHOR-NAME....but when I change the link to display inline I don't want the anchor-name after the link.

So in the picture above I want it to say "form generator" and not

"form generate I **editform**"


Tags: anchor

cloud

confluence-cloud

inline

link