youngmon/atlassian-qna huggingface dataset:
Can one determine how many board members were added to a Trello Board in a certain timespan.
Asked by Flonja Hoxha:

I would like to know how many folks have been added to a certain board in the last year. Folks join using a link and are sometimes added by admins.


Answers:
author: Cody C.
body: I did a bit of digging, but I'm afraid we don't have a built-in way to easily aggregate that type of data directly through Trello.

The best workaround I can suggest is to open the board menu and look through the activity history.

1. If a person is added to a board by the admin, it will tell you who added them, and when it happened.

2. If the person joined via link, it will just say that they *Joined this board*

You can find the activity history for a board in the Board menu: <https://support.atlassian.com/trello/docs/the-board-menu/>
Can several Boards share the same calendar feature?
Asked by Emma:

I work with a company that has offices in several different countries and was thinking of setting up a board for each of the social media plans I would like to create using Trello - but I want to be able to use the calendar view to see ALL of the cards in one view - is this possible at all?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Emma](/t5/user/viewprofilepage/user-id/5381654) ! Welcome to the community ? would this do what you're looking for? <https://support.atlassian.com/trello/docs/workspace-calendar-view/>
Notifications - Unread / Read
Asked by Mirela:

Hi!

Wondering if anyone can help me with this.

Here's the thing, when I open a card that had a notification it automatically marks the notification unread. Now if I want to mark it unread so I can get back to complete the task another time, I have to search through a long list of all notifications by the notification panel and mark it unread. I'm wondering if there is a shorter easier way to mark something unread instead if scrolling through many read notifications... Thanks!


Answers:
author: Sal
body: Hi [@Mirela](/t5/user/viewprofilepage/user-id/4494764)! You can easily mark as read and unread all your notifications on the Trello web app by clicking on the notification bell icon on the top-right corner of your screen and selecting "Mark all as read", as you can see below:

![markAllReadNotification.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/296005i7F93D7291D726F2E/image-dimensions/276x346?v=v2 "markAllReadNotification.jpg")

You'll also have access to the same options on our mobile and desktop apps. I hope that helps!
I can not find the cards I have created on my workspace
Asked by Wahiba Meziane:

I created cards (to-do list) on my workspace a few months ago, I can not find them and I have not deleted them.


Answers:
author: Cody C.
body: Hi Wahiba, sorry for the trouble! The first thing I'd suggest is to check whether you have any Archived boards or cards: <https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/>

If not, then it may be possible you originally signed up for Trello with a different email, and when you logged in recently, you're not seeing the cards and boards you expect because they're in a different account.

If you have any other email addresses, try requesting a password reset for each of those through <https://trello.com/forgot>

If you still can't find the card, please don't hesitate to create a ticket for our support team through <https://trello.com/contact> and we can help investigate further!
I am not able to see the trello board I have been invited to?
Asked by Nikole Simmons:

Hello,

I have been invited to a board via email link, however the board is empty or I cannot see the cards? I am a new user to trello, so any advice would be appreciated.


Answers:
author: Sal
body: Hi [@Nikole Simmons](/t5/user/viewprofilepage/user-id/5381563)! Please raise a ticket with us by using our contact form <https://trello.com/contact#> and provide us with all the details about this issue, and we'll be happy to help you!
Do we have free options to Epic Cards (Screenful)?
Asked by Paula Silva:

Recently the power-up [Epic cards by Screenful became paid.](https://screenful.com/blog/new-pricing-for-epic-cards-and-scaled-power-ups)

For this reason we'll need to disable it in the org level (we can't allow paid power-ups). Does anybody have a suggestion of free power-up to replace Epic Cards?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Paula Silva](/t5/user/viewprofilepage/user-id/4999495) have you tried creating relationships using butler automation? It is possible to create parent-child relationships automatically, but I don't know if it will offer all of the functionality that Epic cards does. However, you can do some cool custom automations like when something happens to the parent card, then affect all the children cards, and vice-versa (e.g. when the parent card's due date changes, move the children card due dates by the same amount of time).   

[@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) wrote a good article explaining how it works here: <https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Parent-Child-Card-Linking/ba-p/2418149>

comments: author: Paula Silva
body: Thanks for sharing [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) It can work as a workaround.
Email field in trello
Asked by Martus:

Hello

I am trying to use Zapier to automate some actions between my Trello board/cards and mailchimp. For this I need to allocate/map an email field for every card in order to create a member of my audience in mailchimp. any ideas how to do this for every card on my trello board?

thanks

martus


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Martus](/t5/user/viewprofilepage/user-id/5381529) ! Welcome to the community ? you could create a [custom field](https://support.atlassian.com/trello/docs/using-custom-fields/) to host this information and map this field in your zap. Custom fields are a paid feature, so if you're on the free version of Trello, you might be able to host the email address in the description of the card as long as there is no other information in there.
Adding observer to Trello board
Asked by Todd Howe:

I am trying to add an observer to one of my Trello boards and it is telling me they have that they must be a member of my workspace, and then it wants to charge me. Did this change recently. We have 5 paid members and roughly 30 observers, and this has not happened before.


Answers:
author: Sal
body: Hi [@Todd Howe](/t5/user/viewprofilepage/user-id/5381527)! If the Observer you're trying to add already has access to another board within your Workspace, they'll be considered a multi-board Guest (Observers are Guests of a Workspace with fewer permissions compared to regular Guests), which are considered billable members for your Trello subscription.

You can always refer to this support article to understand more about which types of members are considered billable members on Trello: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/#When-is-a-member-billable>.

I hope that answers your question!
Can I merge two Trello accounts together?
Asked by Rosanne van Kemseke:

Can I merge two Trello accounts together?

We would like to merge two corporate accounts into one account. is this possible?

I have read that you can switch between accounts, but we would like both accounts to one account.


Answers:
author: Peter Van de Voorde
body: Hi [@Rosanne van Kemseke](/t5/user/viewprofilepage/user-id/5381301) ,  

Welcome to the Atlassian Community.   

Check out this documentation article on how to do this: <https://support.atlassian.com/trello/docs/merging-and-splitting-multiple-trello-accounts/>   

Unfortunately there is no easy way to do this, but they provide you with a work around in the above article.  

Cheers,  
Peter
Sync the due date to my device (macbook, laptop and mobile)
Asked by Kien Thuan Dong:

can you give me the details of the tutorial?  
I want to show the notification when the due date of the task in my device.(laptop and MacBook first)  

I have researched it, and think the Powers Up will support but it's not free. right?

Thanks.


Answers:
author: Cody C.
body: The good news is that you'll be able to see the same information when you access Trello, regardless of which device you use to access it!

To receive a notification on the Due date:

1. Make sure notifications are enabled: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>

2. Add a due date to a card: <https://support.atlassian.com/trello/docs/adding-dates-to-cards/>

3. Set a due date reminder (without a due date reminder, there won't be a notification!)

4. Join the card (Notifications are only sent to members of a card, or people watching it)
Cards
Asked by Alaa Amori:

Can I sort cards by color ???


Answers:
author: Dreamsuite Mike
body: Hi [@Alaa Amori](/t5/user/viewprofilepage/user-id/5381270) Brilliant, you answered your own question. I love it ?

If by colours, you mean coloured labels, you can sort by labels type using Trello automation. This article should help.

<https://support.atlassian.com/trello/docs/sorting-lists/>


author: Alaa Amori
body: Yes
How to send ? (pound sign) to Trello card comment via API
Asked by ys:

Basically the question is How to send ? (pound sign) to Trello card comment via API.

[https://api.trello.com/1/cards/\[cardID\]/actions/comments?key=\[key\]\&token=\[token\]\&text=?](https://api.trello.com/1/cards/[cardID]/actions/comments?key=[key]&token=[token]&text=?)

I tried to encode in several ways, no success. Might be missing something evident. Appreciate the advise.

UPD: Solution found. The encoding "?" as "%C2%A3" worked out.


Answers:
author: ys
body: After some more efforts the solution is found. The ? should be encoded as "%C2%A3", which looks somewhat weird, but works.


author: David Bakkers
body: Hello [@ys](/t5/user/viewprofilepage/user-id/5381072)

It's working just fine for me; without any encoding:

![Untitled1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/295687i8588FEAF1896B6E1/image-size/large?v=v2&px=999 "Untitled1.jpg")

Here's the resulting Pound sign in the comment in the card:

![Untitled2.png](https://community.atlassian.com/t5/image/serverpage/image-id/295688i95C119711E8C65CC/image-size/large?v=v2&px=999 "Untitled2.png")

comments: author: ys
body: It does not work for my environment (VBA) and the reason seems that VBA cannot accept the pound sign anywhere.

After some more efforts the solution is found. The ? should be encoded as "%C2%A3", which looks somewhat weird, but works.


Tags: api
Transferring boards
Asked by Carolyn Hill:

Hi there, I'm potentially about to get a new job and my boss asked about my Trello boards. He can view them, but is there a way I can transfer them to him, if I leave my job?

Once I start in a new role, I'll be keeping Trello to use at my new company.

Would appreciate some advice. Thanks everyone.


Answers:
author: Beverley
body: Hi Carolyn,  

An option could be to use the board transfer tool to transfer board membership for selected boards from yourself to your boss.

We have a guide which explains how the board transfer tool works in more detail:  
<https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

I hope that helps!
Unable to link google chat and trello
Asked by Kade Tang:

I am having trouble linking google chat and trello. Our google account is a workspace account. I have added the powerup and mentioned [@Trello](/t5/user/viewprofilepage/user-id/3183622) on the conversation. When I check the powerup on the board it shows "You haven't authorized with any Google Chat teams yet. To get started, add or mention the [@Trello](/t5/user/viewprofilepage/user-id/3183622) in a room you'd like to send alerts to."


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Kade Tang](/t5/user/viewprofilepage/user-id/5381043)  

Welcome to the Atlassian Community. Is this the alert you're seeing? (Screenshot below)  

![Screenshot 2023-12-06 at 7.09.58 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/295666iC510FC24410BCD3C/image-dimensions/360x103?v=v2 "Screenshot 2023-12-06 at 7.09.58 PM.png")  

There may be a chance this Power-Up stopped working- I'm not able to set up the chat either.  

In either case, I found a good "**Trello for Google Chat"** support article that may be helpful to you: <https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/>  

I'll see if there are other options in the meantime.

<br />

Hope this helps,  

Michael

comments: author: Kade Tang
body: Correct this is the error I am seeing. I checked out that support article and it is a bit out of day, Hangouts has not been used by google for some time now.


author: Roy Prasad
body: I continuously get this message and have tried from Trello to relink; however still keeps appearing on Google Chat.

Hi [@Roy Prasad](/t5/user/viewprofilepage/user-id/5465252), it seems like you haven't authenticated with Trello yet. Please direct message me to do so. ?


author: Charity Stark
body: Has anyone found a solution for this?
Mark a notification Unread
Asked by Mirela:

Can I mark a notification unread when by clicking something in the card?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Mirela](/t5/user/viewprofilepage/user-id/4494764) it's not possible within the card, but you can achieve this in your notification panel:  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/295657i7499895D21E57D98/image-size/large?v=v2&px=999 "image.png")

comments: author: Mirela
body: Here's the thing, when I open a card that had a notification it automatically marks the notification unread. Now if I want to mark it unread so I can get back to complete the task another time, I have to search through a long list of all notifications by the notification panel and mark it unread. I'm wondering if there is a shorter easier way to mark something unread instead if scrolling through many read notifications... Thanks!


author: Hannah Humbert - Simpla Workflows
body: [@Mirela](/t5/user/viewprofilepage/user-id/4494764) I agree it would be cool to have an easier way to manage notifications, especially if you have a lot and you'd like to "snooze" something till later. Even just a better way to filter and search through your notifications would be a good start. If you wanted, you could [submit a feature request](https://support.atlassian.com/trello/docs/submitting-feature-requests-for-trello/) to Trello for them to consider.
If you select Billing it gives you a fake code and if you select Abuse it gets sent through
Asked by Vasja Stojanovski:

Trello has charged me a Premium version (839$) on 29th November. I have written to them immediately after that happened because I run a small business and I have 6 people on my Trello board. I do not need anything other than the free version. Just because I turned on the calendar (they have two different ones) they charged me with 839$. I wanted to contact them to see what I can do about this - maybe get a refund, because as I said I have a team of 6 people and 3 boards. I have contacted them through their support form - clicked on the Billing sign and the site responded they sent me a ticket code and am email. I never got a conformation email nor anything else. Today I again tried with the Billing and nothing happened. A minute later I selected the Abuse button and I got a real ticket code and an instant (automatic) respond that they will contact me shortly.

So, is Trello just putting all Billing requests in a spam folder?


Answers:
author: Alex W
body: Hi [@Vasja Stojanovski](/t5/user/viewprofilepage/user-id/5380971) - our billing team are dealing with an influx of requests right now, which is why they had a delay in responding to your ticket CA-2689209.

Yes, if you raise a ticket to 'Report Abuse', this will go to a different team, the Trello Support team, who are trying to help our billing team out with their tickets but also have healthy volumes currently. This is why this ticket was responded to first. I can see that my colleague Tristan let you know on that ticket that our billing team would be best placed to handle your query, and closed your 'abuse' ticket as a duplicate of CA-2689209, which has been responded to by a member of our billing team and is awaiting your response.


Tags: atlassian-support
why i cannot signal a card as evergreen? every time i update the browser, my such cards lose it!
Asked by lalo pachenko:

pretty straightforward


Answers:
author: Alex W
body: Hey [@lalo pachenko](/t5/user/viewprofilepage/user-id/5380957) - welcome to the Community!

We're not 100% sure what you mean by this, are you referring to the Card Aging Power-Up? If so, can you elaborate on what's going on?
Trello to Google Calendar TEAM
Asked by figuierebaptistepro:

Hello team, a very important question and I'm struggling to find the answer. I have several calendars with my teams, and we want to organize the information in each calendar where tasks are assigned. Is it possible to retrieve this information directly on Google Calendar? Can I get some help?


Answers:
author: Cody C.
body: Hey there! Good question, with unfortunately not the best answer - we have an option to sync from Trello --\> Google Calendar with out Calendar view, but not the other way around.

For that, I think you may need a third-party option from a company similar to [Zapier](https://zapier.com/apps/google-calendar/integrations/trello), or perhaps a [Power-Up](https://trello.com/power-ups/620422ba06122a0cfc5cd3dd/google-calendar-trello-two-way-sync) that might do something similar.

Hopefully those get you moving in the right direction!
My export process seems to be stuck or not working, how do I stop it and start a new one?
Asked by julie_bean:

I started an export, it shows the status as "Fetching Board Data (0 of 5)" and has been showing this status for over 30 minutes. Also, when I try to create a new export a message pops up saying "Your workspace already has an export in progress" and doesn't allow me to proceed to create a new one. It seems stuck or not working, how do I stop it's progress and create a new export?


Answers:
author: Alex W
body: Hey [@julie_bean](/t5/user/viewprofilepage/user-id/5380938) - welcome to the Community!

I can see that you raised a ticket also to discuss this issue and have already discussed this with my colleague [@Sal](/t5/user/viewprofilepage/user-id/4788952). I recommend continuing to discuss this issue on your ticket TRELLO-178671 if you have any further questions.


Tags: export
How to change color labels, to linked cards automatically
Asked by Luis Miguel Sousa:

I have three boards on trello, the first one is a"To-do list", the second is "Ongoing" and the third one is "Done".

When i create a checklist one the first one it creates a linked card on the second column.

What i want to do is, when i manually change the label color in the first card, all the linked cards on the second column change to same color.

Is there anything i can do?


Answers:
author: Beverley
body: Hi Luis Miguel Sousa - welcome to the community!  

You could create an automation rule when a specific label is added to a card in the 'To-do' list, [find all linked cards](https://support.atlassian.com/trello/docs/finding-or-looking-up-cards-butler-advanced-topic/), and add the same specific label to the card.

For example:  
when the green label is added to a card in list 'To Do'   
for each card linked in the attachments   
add the green label to the card

![SCR-20231208-kcie.png](https://community.atlassian.com/t5/image/serverpage/image-id/295853i94531BD41E9884AE/image-size/large?v=v2&px=999 "SCR-20231208-kcie.png")

If you have multiple labels that you would add to the card, then I would suggest creating separate automation rules that mention each label.  

I hope that helps!

comments: author: Luis Miguel Sousa
body: Thank you, this solved my problem :)
Card Mirroring to Change Date
Asked by Rachael Woodward:

![Screenshot 2023-12-06 at 9.56.50 AM.png](/t5/image/serverpage/image-id/295572iCB32DD6BB49FA09A/image-dimensions/299x177?v=v2 "Screenshot 2023-12-06 at 9.56.50 AM.png")Hi all--

I used [this article](https://support.atlassian.com/trello/docs/synchronizing-cards/)to set up a cascade so that when I add an item to 'Milestone' list it auto copies the card and adds It to the 'Cascade/Card...' List, and links the two together. What I'm trying to figure out is how to have the due date changes on the original card ('milestone' list) updated in the copied card.

I'm testing this in one board, but the ultimate plan is to have milestones roll from several boards into a central place for high-level oversight. Thanks!


Answers:
author: Dreamsuite Mike
body: Hi [@Rachael Woodward](/t5/user/viewprofilepage/user-id/5356516)   
Sorry, what I told you last night was wrong...I was very tired and was talking nonsense...

There is a limitation in the Trello automation that means you can't directly sync a due date from 1 card to another with a single step.

However, I have just this second released an article describing how you can do this. Its semi-advanced but I hope I have written it in a way you can follow.

[Mikes Trello Tips: ? Next Level Automations? - Sync Due Date of linked cards ?? ? ??](https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Next-Level-Automations-Sync-Due-Date-of-linked/ba-p/2553793#M2690)

Any questions or trouble, give me a shout

comments: author: Rachael Woodward
body: Thank you!! I've been swamped but going to give this a try ASAP. I see you broke it down in really clear and simple steps-- appreciate it!


author: Dreamsuite Mike
body: You can use the following automations:

```
when the due date is set in a card in list "Milestone", find the first card linked in attachments and set the due date to "{sourcecardduedate}"
```

and

```
when the due date is moved in a card in list "Milestone", find the first card linked in attachments and move the due date by the same amount of time
```

comments: author: Rachael Woodward
body: Thank you, Mike! I'm having trouble finding this part "

```
set the due date to "{sourcecardduedate}"
```

Not seeing that automation as an option-- I see it as 'on the date in custom field ___' but not the due date field itself. Mind showing me where that is?
Changing the Admin on a workspace
Asked by Kathy Walker:

How can I change the admin on a workspace? The user I'd like to change it to is a member, however the option of "Normal" or "admin" is greyed out and only one person (who is no longer in the business) is admin


Answers:
author: Alina Kurishko
body: Hi Kathy,

Welcome to the Atlassian Community! ?

There are a few different scenarios here depending on the Workspace settings and its plan. They're all documented in this article which I'd suggest you check out: <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

Hope this information helps!

Alina \| The Trello Team