youngmon/atlassian-qna huggingface dataset:
Workflow Details Documentation
Asked by Carla Ann Rowland:

In multiple positions I have customized multiple workflows that displays on confluence page:

I would like to have a macro that would read a workflow and list of the properties: validators, post-functions attached to the transitions.

I wish there was a macro to cover this type of documentation.

Who else would be in favor of this?


Answers:
author: Phill Fox
body: Hi [@Carla Ann Rowland](/t5/user/viewprofilepage/user-id/603879)   
There are a couple of apps already in the marketplace that address this requirement.

You might find one of these would work for you

<https://marketplace.atlassian.com/apps/1219628/glass-project-documentation-for-jira>

[https://marketplace.atlassian.com/apps/1221996/smart-jira-project-config-documentation](https://marketplace.atlassian.com/apps/1221996/smart-jira-project-config-documentation?)

Note that these are installed in Jira but can publish their results in to Confluence.

Hope this helps

Phill


author: Bal?zs Szak?l _META-INF_
body: Hi [@Carla Ann Rowland](/t5/user/viewprofilepage/user-id/603879) !

As Phil said, there are some apps solving this problem for you!

I'm the creator of Glass Project documentation (<https://marketplace.atlassian.com/apps/1219628/glass-project-documentation-for-jira>) and we can provide you all the transition details without admin access, opening from the project sidebar. If you want to create an audit proof documentation, you can export to PDF or Confluence. Feel free to contact me if I can help you!

Regards,

Bal?zs


Tags: confluence-server

jira

server

workflow
Is it possible to upgrade only specific users to a premium account
Asked by Jessica Fredican:

My org currently has a Standard subscription to JIRA. I am eager to have access to analytics. Is it possible to just upgrade my user without having to upgrade all 1000 people in the org?


Answers:
author: Nic Brough -Adaptavist-
body: No, the service can only have one type of licence. You're not upgrading people, you're upgrading the whole service.


Tags: cloud
After upgrading from 6.15.10 to 7.6.1 I cannot access the website
Asked by Lyle Epstein:

Hi. On a Windows Server installation with a MS SQL database I did an upgrade from 6.15.10 to 7.6.1. The upgrade went fine, but after the upgrade I can no longer access the external site <https://mysite.com/> from a web browser. I can access it on the server from http://localhost correctly. I checked the Server Base URL and it is still correct to my external public DNS name [https://mysite.com](https://mysite.com?)

Any ideas what I missed or what I need to change to access it?


Answers:
author: Joshua Sneed Contegix
body: Hi Lyle,

My gut says that the upgrade blew your SSL configuration away. Was [SSL](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html) setup previously? Can you hit it externally using IP address? How about HTTP vs HTTPS by IP? Cheers!

comments: author: Lyle Epstein
body: Hi Joshua. Yes, we had SSL setup previously. Good thing I made a snapshot first, so I was able to roll it back. But now I am wondering when I do the upgrade again what I should be looking for or changing out after the upgrade?


author: Joshua Sneed Contegix
body: Hi Lyle,

That partially depends on how you upgrade. Review [Atlassian's Running Confluence over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html) page for guidance. You may not need to perform every step and probably want to go through the guide on your current setup to identify which modifications were made. It's also important to only copy the modifications to the new files and not replace the whole files with the old ones. Cheers!
Edit link popup won't come when the link is the head of numbered list
Asked by Ryota Hashimoto:

Hi,

Edit link popup won't show up when the link text is starting from just after numbered list header (1., 2., ...). How can we avoid this and edit links?

Thanks,


Answers:
author: Kris G _Alacriz_
body: Not sure I understood your question clearly.

Can you please elaborate on "just after numbered list header (1., 2., ...)" ?

Thanks,  
Kris

comments: author: Ryota Hashimoto
body: Hi,

A link at the start of the line of list, like

1. [brah](http://example.com) brah brah

2.

...

Thanks,


author: Kris G _Alacriz_
body: It works perfectly for me, see the below screen shot:

![Capture_1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/103696i50A3B911989636F5/image-dimensions/192x127?v=v2 "Capture_1.JPG")

First thing, please make sure that you are in the edit mode. Then click on the link and you should be able to see the 'Edit link' pop-up.

Hoping that you'll be successful this time.

best,  
Kris


Tags: cloud
Enable old style anchors
Asked by Ryota Hashimoto:

Hi,

All anchors made by Advanced link with the old format - *page name#anchor* are now dead, made them links to draft page.

How can I resurrect them to make them effective, links to anchor inside the page?

Thanks,


Answers:
author: Shannon S
body: Hello Ryota,

Thank you for raising this with us.

The old [Anchor Macro](https://confluence.atlassian.com/doc/anchor-macro-182682072.html) isn't included in the new editor, which is what you were using to build anchors in your old page format. That format will only work now on pages using the legacy editor.

If you want to use anchors in the new editor, you can use page headings to do so. You can have a look at [Insert Links and Anchors](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/) for information on how to do that in the table under **Link formats** with the heading:
> Link to a heading on a page or another page

In the meantime, please follow the below feature request to be able to add anchors anywhere on the page in the new editor, as you were able to do in the legacy editor:

* [CONFCLOUD-69198](https://jira.atlassian.com/browse/CONFCLOUD-69198) *Allow Anchors to be specified anywhere in a page*

I hope this helps, but do let me know if you have any questions.

Shannon

comments: author: Ryota Hashimoto
body: Hello Shannon, thank you for your support.

I understand the current situation you've introduced. Also I'vo found a workaround only effective inside a page (not effective for the link to another page), removing the page name from old style link.

After that the advanced link target has only the anchor (eg. #theanchor ) and it seems to work well.

Thanks,


author: Shannon S
body: Ryota,

My apologies, I believe that may be another known behavior you're encountering, which we've seen across both the new and legacy editors:

* [CONFCLOUD-67771](https://jira.atlassian.com/browse/CONFCLOUD-67771) *Anchor links from a page placed in another one don't redirect to the anchor link*

This happens when using the heading anchor links, and attempting to link to one on another page.

Can you confirm if that looks like the issue you were encountering?

Shannon


author: Ryota Hashimoto
body: Shannon,

Thank you for introducing another issue. In our case we don't use the heading anchor links as of now, but I can warn to our users about that.

Thanks,


author: jagercode
body: Hi Shannon,

For my understanding, why has the url-formatting of anchors changed from ../spacekey/pagetitle#anchorname to ../spacekey/pagetitle#pagetitle-anchorname?

I did not expect this and it took a while before I figured out why it didn't work as I expected.

It would also be of great help if I could copy the url straight from the macro as I do not have a visual clue on the page where the anchors are (if any) and the ability to get the url from it.

Use case: sending urls to anchored locations in reply on support questions.


Tags: cloud
confluence does not allow me to copy
Asked by Herminia Diaz:

Pleases help me, confluence does not allow to copy, any page and I cannot document the production pass of my delivery


Answers:
author: Kris G _Alacriz_
body: Did you verify the permissions in the destination space ?

Please refer to the "Notes about permissions" section at the bottom of this page for more details - <https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

I hope that helps.

best,  
Kris


Tags: cloud
Connection Timeouts in Confluence Cloud
Asked by Jaime Sotelo Trujillo:

Can I configure the different value in Connection timeouts in confluence Cloud?  
Why is the wait time set to 10,000 milliseconds as default?


Answers:
author: Sachin
body: Hello [@Jaime Sotelo Trujillo](/t5/user/viewprofilepage/user-id/3507219) , unfortunately this is not something you can manage on confluence cloud. This can only be managed by Atlassian System admins I believe. You can get in touch with them [here](https://support.atlassian.com/contact/)


Tags: cloud
Anyone else seeing the powerpoint macro is not displaying Japanese font correctly?
Asked by Chris Shaw:

Particularly the English characters in the Japanese font are shown as what could be Kanji characters. And the characters that are supposed to be Kanji are blurry


Answers:
author: Tomoko Suzuki
body: Hi Chris, below document might help solving your problem.

* [Non-ASCII Characters display as square characters in Confluence](https://confluence.atlassian.com/confkb/non-ascii-characters-display-as-square-characters-in-confluence-317948797.html)


Tags: confluence-server

server
Is this available outside Atlassian?
Asked by acer1:

<https://softwareplant.atlassian.net/wiki/display/COMPARE/Portfolio+management+comparison>

I cannot access this link - help!


Answers:
author: Joshua Sneed Contegix
body: Hi acer1,

No, that is not available outside of Atlassian. That is the private Atlassian site for SoftwarePlant and only those invited to it can access it. You can find additional information on SoftwarePlant via [their Atlassian Marketplace profile](https://marketplace.atlassian.com/vendors/1211388/softwareplant) or <https://wiki.softwareplant.com/>. Cheers!


Tags: cloud

confluence-cloud
Is anyone else experiencing issues with the Content By Label macro?
Asked by Bridget Maloney:

My teammates and I are experiencing an issue in our Confluence pages that started today.

Specifically, the "Content by Label" macro is saying "There is no content with the specified labels" but pages do exist with that label. I can see the label on the pages when I visit them directly, or when I use the search.

It does seem like there is a pattern where this macro is working for pages within the current space - but not when including pages outside of the current space. However, there is no Space-specific filter applied and this was working yesterday.

Is anyone else experiencing this? Or have any tips? Thanks!

**UPDATE:**

There's a separate thread over here: <https://community.atlassian.com/t5/Confluence-discussions/Problems-with-label-macros-across-spaces/td-p/1437328>

The owner of that thread has 2 open tickets with Atlassian, so we may hear more updates there too. Thanks again!


Answers:
author: Brett Henderson
body: I have the same issue, where content with labels in other spaces are no longer being displayed. It still shows content from within the current space, but even if I explicitly select "Site Spaces" or the specific Space, it will not show content from other spaces.

This worked previously so it looks like a change made to Cloud deployments.

comments: author: Brett Henderson
body: I've also just noticed that the Page Properties macro is no longer displaying pages with labels from other spaces.

This looks like a recently introduced bug with label searches across spaces.


author: Bridget Maloney
body: Thank you so much, [@Brett Henderson](/t5/user/viewprofilepage/user-id/4018701)! Great observation! Hopefully if this is effecting multiple things, it will get resolved soon.


author: Brett Henderson
body: I've raised a support issue with Atlassian including a link to this post but no update from them yet.


author: Bridget Maloney
body: Beautiful - thank you so much [@Brett Henderson](/t5/user/viewprofilepage/user-id/4018701) !


author: Bridget Maloney
body: Thanks again, [@Brett Henderson](/t5/user/viewprofilepage/user-id/4018701) - I'm going to mark this as answered (bc you did answer my question about if anyone else is experiencing this, heh).

I'm also going to link out to your problem report here:

<https://community.atlassian.com/t5/Confluence-discussions/Problems-with-label-macros-across-spaces/td-p/1437328>


author: Yasir.Bamarni
body: We are experiencing the same issue which seem to have started on the 17 July 2020


author: John Vilaikeo
body: I'm also experiencing this problem.


Tags: bug

cloud
Turn of PDF lightbox preview
Asked by Phil Lajoie:

Hi, how can we turn off the attached document preview. We have a bunch of PDF that need to download on click install of preview. The download at the top menu not working for our users has they find it confusing and adds an extra step.

![Screen Shot 2020-07-17 at 8.40.34 AM.png](/t5/image/serverpage/image-id/103486iD3EABC3E26A269C0/image-size/large?v=v2&px=999 "Screen Shot 2020-07-17 at 8.40.34 AM.png")

I've this, but the module is grey out and can't be turned off

*ou can disable the* ***Confluence Previews*** *plugin under your System add-ons section. To do so you just need to go under your Manage add-ons page, select All add-ons on the drop box and then type Confluence Previews into the search field. Then disable it and the preview feature will not longer work.*

Any suggestion on how to proceed

Thank you for you help

phil


Answers:
author: Daniel Eads
body: Hi Phil, welcome to the Community!

I'm tracking down some additional information in the backend for you. That procedure typically would work (although I should point out that it turns off the preview for **all attachments**, not just PDFs).

Would you be able to let me know the version of Confluence you're on, and also the version of the Universal Plugin Manager? By going to the **Manage Apps** page, the version is listed down at the bottom of the app list:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/103711i65200C627DDCE11C/image-dimensions/531x390?v=v2 "image.png")

As a potential workaround, I might suggest using the **Attachments** macro since you mentioned you have quite a few PDFs for people to download at once. Among the filters you can use to select which attachments to show (limiting to PDFs might be good if you also have images on the page), make sure to turn off the "Allow upload" option:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/103713i5FCC794848A6D82C/image-dimensions/242x318?v=v2 "image.png")

Then on the page, people will see a list of all the PDFs and have a Download All option available:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/103715i43ED769C7179DAC8/image-dimensions/577x278?v=v2 "image.png")

Cheers,  
Daniel

comments: author: Daniel Eads
body: **Update:** in Confluence 7.3.2 and above, the Confluence Previews plugin can no longer be disabled in the plugin manager. I'd recommend using the "Download All" option I mentioned!

<br />

As an addendum, we're also looking closely at this suggestion to be able to more extensively modify how previews work: [CONFSERVER-36736](https://jira.atlassian.com/browse/CONFSERVER-36736)
Help Locating the Source Code for the Task Report Macro
Asked by Anton Kronseder _smartics_:

Dear community,

Does any of you know where I can find the source code of the Task Report Macro?

(Could not find it in Butbucket nor in confluence-7.6.1-source.zip.)

Thanks and best regards,

Anton


Answers:
author: Matt Walsh
body: [@Anton Kronseder _smartics_](/t5/user/viewprofilepage/user-id/538166) did you have any luck? I'm also looking for this :)


Tags: macro
Remove page restrictions
Asked by Daniel Vlad:

Hi,

how can i remove the page restrictions for all pages in one space?  
We move pages from different spaces, with workflows behind it and page restrictions. The restrictions seem to move with it.

Many thanks

Daniel


Answers:
author: Joshua Sneed Contegix
body: Hi Daniel,

Check out this page on [How to remove all restrictions from pages within a space](https://confluence.atlassian.com/confkb/how-to-remove-all-restrictions-from-pages-within-a-space-701268549.html) from Atlassian. Cheers!

comments: author: Daniel Vlad
body: Hi Joshua,

thanks for your response.  
It seems to be more than I hoped for! I need a server administrator who can execute the SQL commands.  
We will try it out soon.

Thanks again!
Blog Posts read note "plugin"
Asked by Coresystems AG:

Hey Everyone.   

we use the blog function Weekly to inform employees about current decisions etc. Unfortunately it is rarely clear who has read the blog post. Currently we use the Like button as read button. But this makes no sense because not every post is good or worthy of Like ...

Is there a solution here? It would be best if an AD group or similar shows all users to be informed, by clicking you can confirm that they have read the post. So you can see for example how many % have read the blog...


Answers:
author: Joshua Sneed Contegix
body: The two plugins I called out directly indicate that they log who has visited a page, or that is what I took "Display details of who visited the page, when, and how many times" and "List of users who have viewed the page" to mean. It's worth noting that there is no way to know who read a page, only who has visited it. Cheers!

comments: author: Coresystems AG
body: I agree... This is why we use the Like button but now i need a i have read button or something :)


author: Joshua Sneed Contegix
body: Hi Coresystems AG,

You will need a plugin for this functionality. Check out [Page Views](https://marketplace.atlassian.com/apps/1215565/page-views?hosting=server&tab=overview), [Page View Tracker,](https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=server&tab=overview) or one of the [other plugins in the marketplace](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=view). Cheers!

comments: author: Coresystems AG
body: Hey Joshua,

This plugins are collecting data who have visit de Page, i search more for a Who read the stuff like a, i have read button ;)
How to find the Confluence pages which use specific plugin?
Asked by YJ Huang:

I use Confluence 7.5.2 and installed a Confluence plugin, but now I need to disable it.

This may cause the content created with the plugin display abnormal.

So I must find out the Confluence pages which use the specific Confluence plugin.

Is there any way to find out the pages?


Answers:
author: Thomas Bowskill
body: Hi [@YJ Huang](/t5/user/viewprofilepage/user-id/158908)

If the plugin creates macros, then you can use the **Marco Usage** section in the admin menu to get a report on what macros are used where. See: <https://confluence.atlassian.com/confkb/how-to-get-a-list-of-the-most-popular-macros-used-in-confluence-353764197.html>

comments: author: Jagadish Babu G
body: ![Macro Usgae - menu.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274774iD8A5B972504C460C/image-size/large?v=v2&px=999 "Macro Usgae - menu.jpg")The SQL (approach in the above link) to get the macro usage is useful as well if we are to assess from time to time.


author: Nic Brough -Adaptavist-
body: The macro usage only covers apps that provide macros. It will not help you with all the other apps.


author: Jagadish Babu G
body: Yes, Is there a way (SQL approach) to get the dependency on addons?


author: Nic Brough -Adaptavist-
body: There's no easy answer to this - you have to look at what an app does and then work out the best way to track how it has been used. SQL is mostly the wrong answer, you need to be looking at usage.


author: Jagadish Babu G
body: [@Thomas Bowskill](/t5/user/viewprofilepage/user-id/1252132) , [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thanks for the information on using the "macro usage" option and clarifying that SQL may not the right approach to know the macro and addons used by a space.

PLUGINDATA table contains only the addon jar file and the plugin name does not have a 1:1 mapping with the macro name (ac:macro name or ac:structrued-macro name:). So, may I know how Confluence is displaying the belew message?

Unused macros {#toc-hId--439110127}
-----------------------------------

The following macros are provided by user-installed add-ons **and are not used** on any pages (not including pages in archive spaces). This information is helpful if you're about to disable or remove an add-on and want to make sure it's not used on any pages.


author: Nic Brough -Adaptavist-
body: That message is still just about the macro usage, it does not talk about all the other things apps can do.


author: Nic Brough -Adaptavist-
body: No. Well, maybe.

If the plugin provides content type things (most likely to be macros), then you can look for where those content items have been used, either with search or the admin's "macro usage" function.

If it provides other functions, no, because those are not tied to pages.


Tags: confluence-server

server
Confiforms - Jira Linked issues
Asked by anuradha govindan:

I have a confluence form which has some fields manually entered and some fields populated from a Jira Issue.

For example i have a Jira link field where the user keys in the Jira key and the rest of the fields like summary, status, description etc gets pulled from the Jira directly in to the form.

Having said that i want to pull all the issues linked to this Jira key as well in to the form, But am not able to. If i say JiraLink.fields.issuelinks.outwardIssue.key , it pulls the keys but not as a link but as text. Please let me know how to pull all linked issues as Jira links.


Answers:
author: Alex Medved _ConfiForms_
body: That is because the "outwardIssue" contains a jira issue key in the "key" property.. it does not contain a link.

You need to check the structure returned and see what data is available for "outwardIssue"


Tags: confiforms
Page properties report missing fields
Asked by Isidore Kounoupas:

Page properties report previews fine in the Preview Panel but when published Some preview columns are completely missing or some fields seem to be empty (although they should have values). This used to work a few days ago.

Any suggestions?


Answers:
author: Bridget Maloney
body: Hi Isidore, just curious are you using a mixture of the old editor and new editor?

I just recently noticed that I was getting strange results on my page properties reports when the pages were mixed between the new and old editor.

I'm also seeing where columns are displaying out of order in the page properties macro but I'm tempted to assume that part is unrelated to the issue you have reported here :)

Thanks,  
Bridget

comments: author: Isidore Kounoupas
body: Hi, thanks for this. No, It's only the new editor unfortunately.

Thx


author: Sangyeon Won
body: Hi [@Bridget Maloney](/t5/user/viewprofilepage/user-id/1406767),  
I am having issue displaying mixture of old and new editor (old editor is no longer displaying)  

Did you happen to find any resolution around it? Or found any tickets around this issue?  
Thanks.


author: Bridget Maloney
body: Hi [@Sangyeon Won](/t5/user/viewprofilepage/user-id/112575) , I'm sorry I converted the few pages that were mixed in ours and did not search for or report an issue with Atlassian!

Converting to the new editor did resolve the page report data not displaying, but not totally feasible for every situation.

If you want to report it to Atlassian and leave the link here, I'm happy to vote on it :)


author: Sangyeon Won
body: Hi [@Bridget Maloney](/t5/user/viewprofilepage/user-id/1406767)   
Seems like there was someone with similar issue (not quite the same) who already have raised the ticket previously.  
<https://jira.atlassian.com/browse/CONFCLOUD-70464>  

However, this ticket is a conditional issue and now it seems to be a bigger impacting issue.  

I am currently in discussion with one of the support team member and will update here once I get ticket for this. Thanks. :)


author: Bridget Maloney
body: Very nice, [@Sangyeon Won](/t5/user/viewprofilepage/user-id/112575) ! Great find and thank you so much!


Tags: cloud