youngmon/atlassian-qna huggingface dataset:
This is a bug in the PoJ I am not able to share my teams (cloud version)
Asked by Dipak Naokar:

Hi all,  
I am using the cloud version of PoJ.

I guess that below description is discovering a bug in the PoJ cloud version.

Today I have created team-1 and on those ... (3 dots), I was able to see the button called as "**share** ", this way **++team-1 became the shared team++** . Then I have created team-2 and then tried the same those ... (3 dots). **That** ***does not show me the "share"** button* but only two buttons as " Assign sprints" and "delete" and the ![Poj_Error.jpg](/t5/image/serverpage/image-id/84722iDD9A34C0A3BA6D01/image-size/large?v=v2&px=999 "Poj_Error.jpg"). Please tell me the work-around.  
Any reasons, why the "share" button is missing from the option?  
Note for my team-1, I can see the clear "flag display with shared symbol", but the same is not available for team-2. Please see the attached screen-shot


Answers:
author: Dipak Naokar
body: [@Roi Fine](/t5/user/viewprofilepage/user-id/434632)

Can you please look at the above issue.

I have created two teams.

On the team-1, I was able to see the "share" option.

But for team-2, I am not at all seeing the "Share" options.

Please suggest me the workaround?

My both teams are identical.

You can refer the screen-shot as above.


Tags: advanced-roadmaps

jira-cloud

share

team
How can use python to set the scheduled start date in portfolio?
Asked by Gunnar Skogsholm:

I'm trying to use the python API to set the start date of an epic in the Portfolio road map. I've spent a week trying to figure it out.

issue_dict = { 'startdate': '2020-01-08',

'duedate': '2020-04-08',

new_issue = jira.create_issue(fields = issue_dict)

Also looked for other ways, like the WorkLog, to no avail.

Any help would be greatly appreciated.

Sorry I'm confused. Perhaps this doesn't have anything to do with Portfolio.

It may just be about the API to set start dates for a **Roadmap** in a **Next Gen** Project


Answers:
author: Gunnar Skogsholm
body: startDateFld = getattr(issue.fields, startDateFldName)   
if issueType == 'Epic' and dateStarted is not None and dateStarted != startDateFld:  
issueDict.update( {startDateFldName: dateStarted} )

if row.EndLate is not None:  
dueDate = getattr(issue.fields, 'duedate')  
endLate = row.EndLate.strftime('%Y-%m-%d')  
if issueType == 'Epic' and endLate != dueDate:  
issueDict.update( {'duedate': endLate} )


author: Gunnar Skogsholm
body: It may just be about the API to set start dates for a **Roadmap** in a **Next Gen** Project


Tags: advanced-roadmaps
Epics linked to initiative not appearing in portfolio
Asked by sharmila.patwardhan:

I have created epics with parent link as initiative. In one of the portfolios I am able to see hierarchy as initiatives and linked epics. But in second portfolio, the epics are not appearing under initiative, how is that possible when it is correctly linked and showing in one portfolio correctly.


Answers:
author: Roi Fine
body: Hi [@sharmila.patwardhan](/t5/user/viewprofilepage/user-id/3744902) ,

Good question. I'll try to help.

A Portfolio plan is an editable view of your work in Jira. The view is defined by the plan's issue sources. In your example, I suspect that one plan doesn't have the right issue sources. Make sure to add the issue source with your initiatives.

Here are some related documents - <https://confluence.atlassian.com/jiraportfolioserver/configuring-issue-sources-935577871.html>

I hope my answer helps you. Happy to answer further questions.

Roi

comments: author: sharmila patwardhan
body: I can see the Epic in the portfolio, but its showing in Orphan section inspite of having correct link to Initiative


author: Derek Jackson
body: I ran into this today, I found the fix is to go to the Epic and just update its status do something else, then back to what it was. For some reason this makes it show up in the Plan.


author: Azam Chishti
body: We are having similar issue but couldn't find supporting articles to resolve this issue. When we create Epics under Initiative in Advanced roadmap they appear under "Issues without parent Epic" section. I think it's bug in Advanced Roadmap.


Tags: advanced-roadmaps

server
Portfolio appears read only
Asked by sharmila.patwardhan:

I have admin access on projects on which portfolio is built, yet i see portfolio as "read-only" , how can i troubleshoot this

How to find which access is missing


Answers:
author: MySaxin
body: Have you checked that you are not in a shared view? They are always write protected


author: Milan Kovacs
body: Have you checked the Permission settings of your Portfolio plan?

1. Click on the cog icon next to the name of your Portfolio plan.

2. Select Configure

3. Go to Permissions

There you can further tweak your permission settings.


Tags: advanced-roadmaps

server
Board button (automation) for only one board
Asked by Victoria W:

I'm a member of a workspace --- not the admin --- and I created a board button automation to sort some cards in some of the lists on the board.

If I leave "Anyone in this workspace can enable this button" unchecked, it seems only I can see the button (on any board). If I check the box, I can only see the button on the intended board, but the workspace admin says they can see it on all the boards.

Is there a way I can configure the button so it only appears on the single board where it should be used? (The lists it sorts aren't present on the other boards.)


Answers:
author: Dreamsuite Mike
body: Hi [@Victoria W](/t5/user/viewprofilepage/user-id/5504906)

The way this is set up is confusing for sure. However the right combination to ensure that the button is visible on the board you want and anyone on that board can use it should be as below:

![Screenshot 2024-05-24 11.14.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/325765i62428E95727D1431/image-size/large?v=v2&px=999 "Screenshot 2024-05-24 11.14.26.png")

comments: author: Victoria W
body: Hi [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) --- thank you very much for getting back to me so quickly.

The button I have is for the board but the options are the same. I had the settings configured the same way as your screenshot, too, but thanks to your reply we've figured out what was going on ?

It seems there button is still displayed sometimes when we switch between boards (i.e. if I view the board where the button should be, and then switch to a board where it should not be visible) unless we hit F5 to manually refresh the page. After refreshing the page with F5, the button disappears!  

So it seems the behaviour we were seeing is some kind of browser or user interface glitch (I'm seeing it on Microsoft Edge Version 125.0.2535.51). If I click the button when it's being shown on the wrong board, it doesn't do anything. I've renamed it so no one gets confused if it appears where it shouldn't, too.

Thank you very much for your help --- it was the encouragement needed to keep going and figure this out!


author: Dreamsuite Mike
body: Hi [@Victoria W](/t5/user/viewprofilepage/user-id/5504906)

That is odd behaviour for sure. Clearing browser cache completely often resolves these kinds of things.

If you are happy with the conclusion to this question, please can you click the "Accept Answer" button?  


Tags: automation

board
Hi. We used free version before but we have problem.
Asked by ???:

Free usage of the app was suspended because we had a newly added member in April.  
We deleted an inactive account, making it 10 members again.  
However, the app continues show notifications to purchase in order to continue usage.  
Is there a way to resolve this problem?


Answers:
author: Caity
body: The limit includes *all* collaborators in the Workspace, meaning that it includes guests as well as members. If you go to the Workspace members page and look in the sidebar, you will see the number of total collaborators. From that page, you can also go to the Guests page and remove any guests as needed to get under the limit, or you can upgrade if you need to continue collaborating with all of those guests and members.


author: Antonio Panea Pastor
body: Annyeonghaseyo [@???](/t5/user/viewprofilepage/user-id/5502901) ,

Toni from [Crmble](https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble) here. Thanks for joining the community! I attached a picture for a better understanding.

Having 4 workspace members does not necessarily mean there are only 4 collaborators. As my colleagues explained earlier, the number of Guests also counts in this equation.

By the way, if you still have 10/10 collaborators and the purchase notifications keep popping up, I highly recommend clearing your cache and refreshing the webpage to see if that solves the problem.

Gamsahamnida!

Toni

![Captura de pantalla 2024-05-27 a las 10.14.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/326023i08FB775CAD33B748/image-size/large?v=v2&px=999 "Captura de pantalla 2024-05-27 a las 10.14.46.png")


author: Vronik
body: Hi

I advise you to talk to the support team so they can review it and help you.

<https://trello.com/en/contact#/>

if my answer helped you,  
please mark it as accepted so that others looking for similar issues can more easily find it.
A client wants to move their trello board from my organisation to their organisation.
Asked by Gail Cecilia Marian:

A client wants to move their trello board from one organisation to their another organisation. How is done?


Answers:
author: Danny Zuccaro
body: Hi Gail,

Assuming they are on another Workspace - to move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving the board to. To actually move the board, you would open the board menu and under Settings select Workspace Name and select the Workspace from the drop down menu. You can find more details [here.](https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/)

Hope this helps.
MOVING A BOARD FROM ONE FREE WORKSPACE TO ANOTHER FREE WORKSPACE
Asked by Chon Richmond Fellowship:

![Screenshot 2024-05-23 at 22.04.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/325730iA1D1BFDBA5EB7383/image-size/large?v=v2&px=999 "Screenshot 2024-05-23 at 22.04.59.png")

hello everyone, I need to move this board into the different workspace shown.   
How do I do this please?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Chon Richmond Fellowship](/t5/user/viewprofilepage/user-id/4065631) check out: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

comments: author: Chon Richmond Fellowship
body: Thank you


author: Chon Richmond Fellowship
body: That said - it doesn't seem to be working!

all I have are these options

![Screenshot 2024-05-23 at 22.29.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/325732i0D5C0A1705F829AC/image-size/large?v=v2&px=999 "Screenshot 2024-05-23 at 22.29.32.png")


author: Rasmus Wulff Jensen
body: You seem to be in the wrong spot... The menu is on the board itself... This video show you how: <https://youtu.be/XKYLfUJN86U?si=GTLBjYU3aPS7u4J->


author: Hannah Humbert - Simpla Workflows
body: Have a look at the guide linked above:
> Open [**the Board menu**](https://help.trello.com/article/822-the-board-menu) and select **Settings** \> **Workspace name** . Select the Workspace you would like your board to belong to from the drop-down menu.

You want to go into the board you'd like to move and open the **board menu** .  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/325738i6953BE63DC10AD13/image-dimensions/478x281?v=v2 "image.png")  


author: Chon Richmond Fellowship
body: Thank You [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) Hannah!


Tags: board

workspace
Workspace user limit is 10 or less but still says the board is view only?
Asked by Anna Ranallo:

I am a guest on some one else's workspace, and the board say "This free Workspace is over the 10 collaborator limit and all boards are view only." , but I only see 9 board members and that includes myself. Why is the board view only if we don't have more than 10? Is there a difference between a collaborator and a board member? Do I have to be an admin to see collaborators?


Answers:
author: Danny Zuccaro
body: Hi Anna,

The collaborator limit includes all Workspace members and all Workspace guests. What could be happening is that while the board you are looking at is under 10, there could be other boards in that Workspace that are pushing the total over the limit.

An admin for the Workspace would be able to confirm and remove collaborators or upgrade the Workspace.

Hope this helps.
Ich kann die Arbeitsbereichmitglieder nicht entfernen?
Asked by Gr?ne B?rgerschaftsfraktion:

Ich kann die Arbeitsbereichmitglieder nicht entfernen, zumindest nicht so wie beschrieben. Wie kann ich vorgehen?

LG


Answers:
author: Lara
body: > **Translation:** I cannot remove the workspace members, at least not as described. How can I proceed?

Hi there,

Thanks for reaching out!

Can you please confirm you're following the steps described in our [Removing people from a Workspace](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/) article to remove members from the Workspace?

If so, are you seeing an error message when you try to remove a member?

Lara  
The Trello Team
A client has requested to view a Workspace board??
Asked by Nadia Hall:

Can anyone tell me why this might have happened? I've invited dozens of clients to their own Trello boards and this has never happened, someone has requested to see a board that should only be visible to my Workspace. I'm freaking out that they can also see my client enquiry board, recruiting board and other team boards??? There is a lot of sensitive info in my workspace and I don't understand how they're seeing this.

![Screenshot_20240524_002616_Gmail.jpg](/t5/image/serverpage/image-id/325653i4DF6E7C0CAC5E1FE/image-size/large?v=v2&px=999 "Screenshot_20240524_002616_Gmail.jpg")


Answers:
author: Caity
body: Is it possible that there's a link to the template somewhere in the board you added the to? For example, if one of the cards on the template links to another card, when it was copied, that link would still have pointed to the original card on the template board. If someone clicked on that, they wouldn't be able to see the board but could request to join.


author: Josh_Unito
body: Is it possible you accidentally changed the visibility settings on your template? ![Screenshot 2024-05-23 at 10.55.34?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/325658i42CB980158B78B9F/image-size/large?v=v2&px=999 "Screenshot 2024-05-23 at 10.55.34?AM.png")

If the person requesting access is a member of your Trello Workspace, they might be seeing the board listed in the Workspace, even if they don't have direct access.
BLOQUEO DE TRELLO
Asked by Salud R?os Gonz?lez:

Buenas tardes,

tenemos el Trello bloqueado y no somos mas 10 usuarios

me pueden ayudar a desbloquearlo


Answers:
author: Alicia Fil?u Birlanga
body: Hola [@Salud R?os Gonz?lez](/t5/user/viewprofilepage/user-id/5504440) Qu? tal? pud?steis resolver esto?


author: Alicia
body: Hola [@Salud R?os Gonz?lez](/t5/user/viewprofilepage/user-id/5504440) !

Puedes confirmar por favor este dato?

- pincha en Miembros, dentro del espacio de trabajo, y dime qu? n?mero de colaboradores salga. Es la suma de miembros del espacio de trabajo e invitados

A veces tenemos alg?n invitado en un tablero que no nos acordamos.

Es por descartar posibles opciones

Ya me dices

Alicia
power apps de card repetidor n?o funciona
Asked by Pedro Henrique Ribeiro da Silva:

o power app de card repetidor n?o esta funcionando alguem sabe se estamos com problemas neste power app


Answers:
author: Austin
body: Hola. Gracias por reportar este problema. Estamos trabajando en una soluci?n ahora. Siga aqu? para obtener m?s actualizaciones: <https://jira.atlassian.com/browse/TRELLO-342>

Gracias por informar este problema.


author: Annaly Melo
body: Tamb?m estou com o mesmo problema h? 2 dias j?.


author: Grupo Damian Cx Conveni?ncia
body: Estamos com o mesmo problema aqui.
Added cards to a board keep disappearing
Asked by Osinachi Anokwute:

Whenever I try to add a card to a board that I am a member of, it keeps disappearing. My fellow team members have complained of same thing in their boards too. All of this started on the 20th of May, 2024.


Answers:
author: Caity
body: Do you see any banners on that board with messaging about it being in read-only mode?

It sounds like the Workspace may be over the free collaborator limit. Free Workspaces in Trello are limited to 10 collaborators (including both Workspace members and Workspace guests). As of May 20, any boards in free Workspaces over that limit are read-only.

If that's the case, a Workspace admin will need to either remove collaborators or upgrade the Workspace.

You can read more about the limit here: <https://support.atlassian.com/trello/docs/workspace-user-limit/>


author: Hannah Humbert - Simpla Workflows
body: [@Osinachi Anokwute](/t5/user/viewprofilepage/user-id/5504203) just to rule it out, but do you have any [filters](https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/) on the board?   

If not, can you try searching for one of the cards that has disappeared? <https://trello.com/search>  

If you're able to find that card, do you see anything in the activity that might explain why it has disappeared? E.g. it archived, got moved somewhere else.  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/325731i109C4D106A7146A0/image-dimensions/474x427?v=v2 "image.png")
Collaborator Limit for free workspaces
Asked by Cindy Kroon:

Goodmorning, i have a question about the collaborator limit for free workspaces. There are 9 members, but still we can no longer use our workspace. How could that be? And how can we fix it?


Answers:
author: Teodora V
body: Hi [@Cindy Kroon](/t5/user/viewprofilepage/user-id/5504126)

I suggest you refer to [**this article about the collaborator limit**](https://support.atlassian.com/trello/docs/workspace-user-limit/).

As it says, a collaborator is anyone who's been invited to a board in your Workspace or the Workspace itself, so that's not limited to your 9 members only. If you have more people interfering with your board but are not board members, you still may reach the limit.


author: Caity
body: The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the Workspace.

comments: author: Cindy Kroon
body: Thanks for your response! How can I check that?


author: Caity
body: The admin for the Workspace can check that on the Workspace members page. To find out who the Workspace admin is, click on the "Share" button in the top right corner of a board, and then look for the "Workspace admin" label underneath the user's name:

![Screenshot 2024-06-03 at 1.34.24?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/327625i09A39EF538185F4B/image-size/large?v=v2&px=999 "Screenshot 2024-06-03 at 1.34.24?PM.png")
What would you like to see in future iterations of the board header?
Asked by Trello Admin:

When I appoint specific people in the checklist and assign a time, after the time has passed, I can no longer see the expired checklist through the filter.  
Please add a function for me to see the overdue checklist with a filter


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

I can see that my teammate, Vishaal, responded to you in your ticket TRELLO-194080 but I will share that information here just in case.

While this exact functionality to include checklist items to filters isn't currently available in Trello, we have created a new feature suggestion for you with our product team, which you can access here: [TRELLO-236](https://jira.atlassian.com/browse/TRELLO-236).

In the meantime, I would also recommend you visit that suggestion, log in with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.

You can learn more about this by reading our Implementation of [New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

As a workaround for now, the best way to view tasks, including your checklist items, is to use the Board's [calendar view](https://support.atlassian.com/trello/docs/calendar-view/). Here are the steps you need to take:

* Create a card with a checklist and a label
* Add a due date to the checklist items
* Switch to [Calendar view](https://support.atlassian.com/trello/docs/calendar-view/) (you will be able to see the items)
* Filter by the label added to the card and the items will be shown

If you have any questions about this suggestion, any additional information you would like to share, or any comments on our new features policy, please let us know!

All the best,

Lara  
The Trello Team
Can no longer re-arrange boards in the /boards view
Asked by Terry Dighton:

Hi all.

I use to be able to go to the boards view where "Starred Boards" are the first to appear and drag/re-arrange the starred boards to my choosing. Usually I make a board a starred board (so it appears in the "Starred board" area) and then drag it to the top / first position, so I see it first when in this view.

For a few months now the ability to click and drag a board to the top has disappeared.

I have tried different browsers to see if its browser related and have searched the communities but not resolved this.

Do we know if this functionality has been dropped or whether this is a bug introduced? Or is this something specific to me, as others can drag and rearrange their boards still?

Many thanks.


Answers:
author: Caity
body: This feature was recently removed---however, you can still reorder these boards from either the "Starred" menu at the top of Trello or from the sidebar menu when you have a board open, and the changes you make there will be reflected on the home page as well.

comments: author: Terry Dighton
body: Amazing. Thank you. I was not aware of the "Starred" menu. :)

Problem solved :)


author: Tracy
body: Thank you so much!! Worked great!
Administrator access problem - request
Asked by Flore Aubert:

Hello,

I no longer have access to modify my trello because we have reached the maximum number of 10 collaborators.

I'd like to delete some collaborators so that I can use my work tool again, but the administrator who is log in left the company 3 years ago.

Can trello administrators give me the administration rights so that I can manage my trello?

Thanks in advance for your help.

Flore Aubert


Answers:
author: Valerie Knapp
body: Hi [@Flore Aubert](/t5/user/viewprofilepage/user-id/5504104) , welcome to the Atlassian Community and thanks for your question.

Someone else asked a similar question yesterday - <https://community.atlassian.com/t5/Trello-questions/How-Can-I-change-a-admin/qaq-p/2705587> , where Atlassian replied with some troubleshooting advice. Have you already tried this?

<https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

Please share your feedback if you need more help.

Cheers