youngmon/atlassian-qna huggingface dataset:
Is it possible to create application links between Crucible 4.6 and Jira 6.4 ?
Asked by Ash:

Trying to create a application link between Crucible 4.6 and Jira 6.4 but it keeps failing and giving OAuth problem "consumer_key_unknown".

So my question because if these 2 versions are compatible with application links?


Answers:
author: Themis
body: Hi Ashutosh,

Jira 6.4 has reached its End of Life and is unsupported, while Fisheye/Crucible 4.6 is the latest version. Here is a list of currently [supported Atlassian application versions.](https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html)

As you suspected, the application links are incompatible. You can read more about application links version compatibility in [Application Links Version Matrix.](https://confluence.atlassian.com/applinks/application-links-version-matrix-779174762.html)

It would be recommended to upgrade Jira to at least a version 7.5 and above.

Hope this answers your question.

Best,

Themis


Tags: jira

jira-server

server
4.6.x release notes
Asked by Dennis Jakobsen:

I'd love to have some release notes for 4.6.0 and 4.6.1, the current release notes only mention 4.5.x


Answers:
author: Mirek
body: hi [@Dennis Jakobsen](/t5/user/viewprofilepage/user-id/709828),

Is this what you are looking for?

<https://confluence.atlassian.com/fisheye/fisheye-4-6-release-notes-954257406.html>

comments: author: Dennis Jakobsen
body: thanks, the official download page at:

<https://www.atlassian.com/software/crucible/download>

links to:

<https://confluence.atlassian.com/crucible/latest-changes-in-crucible-861249655.html>

which excludes anything from 4.6

Maybe Atlassian would want to fix that?


author: Mirek
body: You are actually referring to Crucible release notes. However those should be also updated to this page - <https://confluence.atlassian.com/crucible/crucible-4-6-release-notes-954257440.html>

Thank you for pointing that out. I would reach to someone that might help with this.
FishEye regularly failing with user authentication cancelled
Asked by Chris Groves:

We have been using fisheye now for many months but recently it has been failing connection to the repositories more and more often. The failure is that it reports "E200015: authentication cancelled" and the only way we have found to recover this is to change one of the repositories login details to something else valid (like a developers login) test it (and it always successes) and then change the login details back to the original failing details and all is good again... until next time.

We currently have 12 repos which all have the same login (so doing our above fix only needs to be done on one of the repos and all the other then start working). We also host Fisheye locally on a standard PC. Im not sure if this information is relevant to the problem?

Does anyone see this issue?

Any suggestions for a permanent fix as this is starting to become a real pain, especially as its appears to be happening more and more often.

Many thanks.


Answers:
author: Daniel Ng
body: I'm currently evaluating FishEye/Crucible.

Seeing the exact same issue on all of my 4 repos. Evaluation is running on my local Win10 machine, repos are located remotely.

Looking forward to a resolution!

comments: author: Daniel Ng
body: This seemed to have fixed it for me:

<https://confluence.atlassian.com/fishkb/svn-is-requesting-password-too-often-for-realm-776662870.html>
Resolving "is too large to show a diff"
Asked by Bejhan Jetha:

Crucible / Fisheye 4.6.0

After adding my repository and creating a review, I encountered the "is too large to show a diff" message on a couple of files. I followed the [instructions](https://confluence.atlassian.com/fisheye/text-file-size-limiting-298976914.html) to increase the maximum file size and perform a full re-index of the repository, yet the issue remains.

A quick Google search yielded me a [question](https://community.atlassian.com/t5/Fisheye-Crucible-questions/Configure-file-size-display-limitation-in-Fisheye/qaq-p/138975) and a [bug](https://jira.atlassian.com/browse/CRUC-7142) (from 2015) corresponding to this problem. However, there was no solution in either for them.

I'd hope this issue has been addressed in the last 3 years. Can anyone help me out?

Thanks in advance.

In addition to the instructions, I've tried the following with no success:

* Forcing a re-index by manually deleting Fisheye's cache of the repository and restarting Fisheye.
* Removing the problem files from all reviews, executing a re-index, and adding the files back.
* Deleting and recreating the repository.


Answers:
author: Bejhan Jetha
body: I solved the issue by:

* Uninstalling Crucible.
* Clobbering all remaining files.
* Reinstalling Crucible.
* Setting the default maximum file size.
* Adding my repository.
Fisheye could not start server
Asked by Padmasree P:

when I try to configure fisheye in 443 , I'm getting below error

Could not start server: Permission denied  
java.net.SocketException: Permission denied.

how do I resolve this


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: You need to be root to bind to a privileged port. Try starting Fisheye as root, or better yet, leave the Fisheye configuration alone and set up a [reverse proxy server](https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html) ahead of it.

I would not recommend running any Java application as root. If there is a Java vulnerability that allows an attacker to run arbitrary code, it will run as root and make it trivial for someone to take over your server. Using a reverse proxy allows you to leverage the smarts of the proxy to bind to 443 as root and then spawn child processes running as an unprivileged user to manage the connections, which is far more secure.


Tags: server
Load admin page of repository returns an error
Asked by Uwe Gropengie?er:

Hello everyone,

everytime I load the admin page for repositories I became an error. The log file has this information:

<br />

2018-09-30 18:37:22,586 ERROR \[qtp136157810-9084 \] fisheye LoggingRPCServiceImpl-error - Error calling server:com.google.gwt.user.client.rpc.StatusCodeException: 403 \<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"\>  
\<html\>\<head\>  
\<title\>403 Forbidden\</title\>  
\</head\>\<body\>  
\<h1\>Forbidden\</h1\>  
\<p\>You don't have permission to access /gwt/RepositoryAdminRpcService  
on this server.\<br /\>  
\</p\>  
\</body\>\</html\>  

Unknown.Hd(Unknown Source)  
Unknown.Lub(Unknown Source)  
Unknown.c8b(Unknown Source)  
Unknown.dbc(Unknown Source)  
Unknown.aCb(Unknown Source)  
Unknown.tCb(Unknown Source)  
Unknown.ekc/c.onreadystatechange\<(Unknown Source)  
Unknown.Zvb(Unknown Source)  
Unknown.awb(Unknown Source)  
Unknown._vb/\<(Unknown Source)  
Unknown.anonymous(Unknown Source)

The error screen contains in addition:

You are running release CR4.6.0 FE4.6.0 (20180726094856 2018-07-26), please report your release number when reporting bugs.

Do you have any Ideas?

Also fisheye is not able to pull data from bitbucket. With Sourcetree I'm able to load the data. There is always the error:

**Error**

Sun Sep 30 20:41:19 GMT+200 2018: Unable to clone remote repository: - \[Klone in Bare-Repository 'clone' ..., fatal: unable to access 'http://username:XXXX@git.repository.url/repo.git/': Could not resolve host: git.repository.url\]

Thanks for your help

Best regards

Uwe


Answers:
author: Uwe Gropengie?er
body: Any suggestions?
Jira Settings in fisheye/crucible broken
Asked by Stephanie Miller:

If I go under the main application links menu in the administration area (plugins/servlet/applinks/listApplicationLinks) and click the ... next to the jira link and pick "Jira Settings" it goes to a broken url.

Specifically it goes to /admin/updateJiraServer-default.do?id=\<jira application id\>

This results in the error:

### The requested resource cannot be found. {#toc-hId-1648534175}

#### There is no Action mapped for namespace /admin and action name updateJiraServer-default. Check if there is such an action name with such namespace defined in the xwork.xml and also if such an action class exists. Check also the log to see if the action class is successfully loaded. {#toc-hId--1100136291}

\<jira application id\> is used in other places and works for the id used here.

The link is still alive in master in the atlassian application links project. [https://bitbucket.org/atlassian/application-links/src/02de9b212e57ff72a3a44744ed6cabc5ff359874/applinks-plugin/src/main/resources/atlassian-plugin.xml?at=master\&fileviewer=file-view-default](https://bitbucket.org/atlassian/application-links/src/02de9b212e57ff72a3a44744ed6cabc5ff359874/applinks-plugin/src/main/resources/atlassian-plugin.xml?at=master&fileviewer=file-view-default)

Any idea what is wrong?


Answers:
author: Zehra Atmaca
body: I have the same issue here. After the upgrade it seems like the link is broken.

Has anyone experience with this kind of error?

Any help or advise is welcome!

Thank you in advance.
Crucible Services problem Crucible Services problem
Asked by Huseyin Filiz:

I can't start the services of the crucible program ?![Problem.png](/t5/image/serverpage/image-id/33074iD9C0748D8B4E9477/image-size/large?v=v2&px=999 "Problem.png")


Answers:
author: Nic Brough -Adaptavist-
body: Can you run it manually? What do the log files say the problem is?

comments: author: Huseyin Filiz
body: I can't start the manuel services ?
Mercurial Edit Configuration unable to save right path
Asked by datatypessoft:

Please check the image attached. The server is simply failing to save the right path on windows. (Note: the crucible service in windows is running as "Administrator" account.

![Capture.JPG](/t5/image/serverpage/image-id/32961iB510AE67B8D11823/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: datatypessoft
body: It is always important to check the supported platform: <https://confluence.atlassian.com/fisheye/supported-platforms-298976955.html> and install proper Mercurial client.

I solved it by installing 4.5.3 version of Mercurial and setting Environmental path to the Mercurial bin folder in Windows.


author: Prashant Mali
body: Hi [@datatypessoft](/t5/user/viewprofilepage/user-id/2010221)

Below Atlassian KB article help you to configure mercurial with crucible.

[https://confluence.atlassian.com/fisheye/mercurial-client-298976883.html](https://confluence.atlassian.com/fisheye/mercurial-298976893.html)

<https://confluence.atlassian.com/fisheye/mercurial-298976893.html>

Thanks,

Prashant

comments: author: datatypessoft
body: My question was about server failing to set the path of the hg.exe path in configuration page and not about adding repository. However, thanks for your time and consideration.
Editing review details get "Server Not Responding" message due to mixed content
Asked by brandoneng:

Hi All,

Our crucible is configured for HTTPS and everything seems to work fine except editing review details. We get a "Server Not Responding" and looking into chrome debug console, due to:

*Mixed Content: The page at 'xxxxxx' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'xxxxx'. This request has been blocked; the content must be served over HTTPS.*

Note that we also get a mixed content error for the avatars:

*Mixed Content: The page at 'xxxxxx' was loaded over HTTPS, but requested an insecure image 'xxxxxx'. This content should also be served over HTTPS.*

Virtual hosts set:

\<VirtualHost \*:443\>

SSLEngine On

SSLCertificateFile /etc/pki/tls/certs/ssl_certificate.crt

SSLCertificateKeyFile /etc/pki/tls/certs/private/private.key

SSLCertificateChainFile /etc/pki/tls/certs/IntermediateCA.crt

ServerName cruciblexxxx

ProxyRequests Off

RemoteIPHeader X-Forwarded-For

\<Proxy \*\>

Require all granted

\</Proxy\>

ProxyPass / http://cruciblexxxx:8060/

ProxyPassReverse / http://cruciblexxxx:8060/

ErrorLog logs/crucible.errors.log

TransferLog logs/crucible.access.log

\</VirtualHost\>

\<VirtualHost \*:80\>

ServerName crucible

Redirect Permanent / https://cruciblexxxx/

\</VirtualHost\>

Any ideas why only avatar and editing review details we get the mixed content problem?

Thanks!


Answers:
author: Mark A_
body: Hi Brandon.

It appears that you have also opened a support case and an engineer is currently working with you regarding your issue.

We will share the answer once that ticket has been resolved.


Tags: https
Sourcetree trying to stage ignored files
Asked by Coleman Horton:

I started up sourcetree yesterday and found that it was suddenly trying to stage thousands of previously untracked files from directories that are in my .gitignore.

I have no idea what caused this - I haven't made any changes to Sourcetree or my .gitignore file. When I try to select the offending files to ignore them Sourcetree hangs indefinitely.

This is not the first time something like this has happened. Why does Sourcetree randomly decide to disregard my .gitignore? Are there any plans to make the interface remain usable when there are thousands of unstaged files? How can I get Sourcetree to start ignoring these files again?


Answers:
author: Coleman Horton
body: I was able to remove some of these files with the following command:  
git ls-files -c --ignored --exclude-standard -z \| xargs -0 git rm --cached  
git commit -am "Remove ignored files"

However, there were still thousands of files marked with a purple question mark that I had to remove manually using right click --\> Ignore --\> Ignore all files under...

Why does Sourcetree not respect my gitignore settings? If I go to Repository Settings --\> Advanced --\> Repository-specific ignore list --\> Edit; it correctly opens my gitignore file - so clearly Sourcetree is aware of the gitignore file.


Tags: bitbucket

bitbucket-cloud

cloud
Sourcetree won't install
Asked by Tersia Ingels:

My SourceTree just suddenly wouldn't load, even though I've been using it for years.

I've looked online and tried all the various suggestions but nothing works.

Ive tried uninstalling the app, reinstalling the latest version (3.4.11) Ive also deleted the SourceTree folder and the Atlassian folders from my 'AppData \> Local' folders. Ive tried using CCleaner to uninstall and also to clean registries.

However, anytime I uninstall and try to use the installer i get a blue splash screen with the Sourcetree logo that appears for a second, then the app is suddenly installed again and the folders are back where I deleted them from, however the app still does not open.

When I run the installer, it does not behave like a normal installer with the correct popups etc,

I'm using the latest version of windows 10.  

I have followed all the advise in a previous thread in on March 13 2018 as suggested by Ana Retamal of the Atlassian Team. Nothing works.  

I include a copy of the .log file![TersiaIngels_sourcetree-log.jpg](/t5/image/serverpage/image-id/233677iFE5280A90E1FAB4E/image-size/large?v=v2&px=999 "TersiaIngels_sourcetree-log.jpg")  

I urgently need help in solving this issue in order to do my work!


Answers:
author: Mukesh Kumar
body: Hi [@Tersia Ingels](/t5/user/viewprofilepage/user-id/5117623)

We have found the root cause of this issue.

We will provide a fix in upcoming release soon.

comments: author: Tersia Ingels
body: Thank you for letting me know, Mukesh.  

Unfortunately I need this software to work TODAY, due to a critical deadline.

Is there anything that I can do to get this to work?

I've uninstalled the 3.4.11 version and installed version 3.3.6 as well as 2.5.5 - neither of these worked.
Invalid branch name validation in OS X
Asked by PK:

We are attempting to create a branch in the OS X Sourcetree client (4.2.0 426) with the ampersand symbol (\&). This is allowed in regular GIT, SourceTree for Windows and is also permitted under the [git-check-ref-format](https://mirrors.edge.kernel.org/pub/software/scm/git/docs/git-check-ref-format.html) guidelines, I therefore cannot see a reason why the OS X client should differ from the Windows client.

Thoughts please..


Answers:
author: Arati Mohanty
body: Hi [@PK](/t5/user/viewprofilepage/user-id/5117683) . Thank you for reaching out with the finding. We could reproduce the issue in Mac version of sourcetree. We will work on it and provide fix in upcoming release.   
In the mean time, I would like to request you to file a bug in below link. This will help us keep a track of the issue.

<https://jira.atlassian.com/browse/SRCTREE-7989?filter=98712>

comments: author: PK
body: Thank you [@Arati Mohanty](/t5/user/viewprofilepage/user-id/4851685) bug raised as requested.  

<https://jira.atlassian.com/browse/SRCTREE-7991>
sourcetree crashes when editing origin remote (3.3.9)
Asked by Remy:

the title kind of says it all

i need to edit the origin remote to unckeck default remote and rename it to origin-old, but when i try to edit it, sourcetree crashes (both with doubleclick and clicking the edit button)

i can edit my other remote(s) juse fine, its only the origin remote

how do i fix this?


Answers:
author: Marc S
body: In your repo, click on settings (rightmost icon). Click on Advanced.

Edit config file (bottom left). The file should open in a text editor.

Now quit Sourcetree, then edit the config file. Save.

Launch Sourcetree again.
Is Sourcetree v 3.4.3 compatible with Windows 11?
Asked by Karen Ullrich:

Is Sourcetree v 3.4.3 compatible with Windows 11?


Answers:
author: Ste Wright
body: Hi [@Karen Ullrich](/t5/user/viewprofilepage/user-id/4933965)

Given Sourcetree v.3.4.3 was released in February 2021, it might be quite difficult to give you a definitive answer on the Community.

There are some recently updated questions on the matter, which could help if you are experiencing issues - for example, see this [question/answer](https://community.atlassian.com/t5/Sourcetree-questions/Source-tree-not-starting-in-windows-10/qaq-p/1023302) (albeit for Windows 10).

Otherwise, I'd contact Atlassian directly to get assistance - you can contact them via: <https://support.atlassian.com/>

Ste
SourceTree?????????????
Asked by TS:

SourceTree??????????????

????????????????????????????????????

????????????\[?????????\]??????????

???????????????????????????????????????????????????????

?????????????????????????????????????????????????????????????????

????????????????


Answers:
author: Rick Li
body: ????????????????????????  
Bitbucket Cloud??????????????????????????????????????  
??????????????????????????????????????  

??????????

comments: author: TS
body: ??????????????

??????????

??SauceTree???????????????????????????????????????????????????????

??????????????
2FA for GitHub Enterprise
Asked by Kevin Stacey:

Hi All,  

It looks like I can a personal address token for GitHub Accounts, but I don't see that functionality for GitHub Enterprise instances.  

As we are running a self-hosted GitHub Enterprise instance, does anyone has any solution for making this work?  

<br />


Answers:
author: Mukesh Kumar
body: We are working to support Personal Access Token support for GitHub Enterprise. It will be available in upcoming release soon.
Does Sourcetree interact with source code?
Asked by Chris:

Does Sourcetree interact with source code in any manner? My understanding is that it is a visual wrapper around git but I need to verify that Sourcetree is not shipping source code to Atlassian servers behind the scenes.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No, it does not send the contents of your repositories to anywhere other than your screen! Your understanding is spot-on - it really is just a visual wrapper.

comments: author: Chris
body: Thank you!
Unable to add Account , getting authentication failed error
Asked by Senthil Kumar M:

Unable to add Account , getting authentication failed error. I was trying to add Accounts(Tools-\>Options-\>Authentication-\>Add Account


Answers:
author: Ben
body: Hey Senthil,

I understand that you are having issues with adding an account (I am assuming with Sourcetree based on what you have mentioned).

The most common issue customers are experiencing related to authentication in SourceTree is due to the deprecation of GIT username/password in favour of App Passwords:  
<https://bitbucket.org/blog/deprecating-atlassian-account-password-for-git-and-bitbucket-api-activity>

<br />

We have a blog post however which explains the steps to troubleshoot this issue, please follow these accordingly and this should resolve the issue:  
<https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968>

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket

bitbucket-cloud

cloud
Assertion Failed on Tools->Options
Asked by Daniel Coons:

My colleagues and I are having an issue every time we open up Options in SourceTree. When we go to Tools-\>Options, a dialog pops up with an error message (image attached). We can hit ignore or retry a few times (usually 3x) to get it to go away and then we are able to change anything that is needed. If we try to save anything, the same error message will display when we are leaving the settings window. Again, hitting retry or ignore a couple of times will get it to go away. If we hit abort, it closes out what we were trying to do.

I cannot seem to find any other posts about people having a similar issue. It is something that we can work around, but it is an annoyance and has some of my team members wanting to use different tools for our Git GUI.

I have tried deleting the password file since it mentions credentials and I have also updated to the latest version of SourceTree (v3.4.11).

![assertion failed.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/232711iA17F23A45A57D16C/image-size/large?v=v2&px=999 "assertion failed.PNG")


Answers:
author: Mukesh Kumar
body: Hi [@Daniel Coons](/t5/user/viewprofilepage/user-id/5111630)

Follow following steps to resolve your issue:

1. Close the Sourcetree application.
2. Please remove the credentials from the Windows Credential Manager. For example the GitHub and GitLab credentials from the credential manager as shown in the image.
3. Then run Sourcetree again.

Let me know if you face any issue.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/232824i4A42102091D5F479/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Daniel Coons
body: [@Mukesh Kumar](/t5/user/viewprofilepage/user-id/4883692) - thanks for the reply. I am still seeing the same issue. Tried restarting computer too just to make sure. All git-related credentials were removed.