youngmon/atlassian-qna huggingface dataset:
Is CONF-33678 fixed in this release ?
Asked by Bill Knutson:

*This question is in reference to Atlassian Documentation: [Confluence 6.0 Release Notes](https://confluence.atlassian.com/pages/viewpage.action?pageId=844235309)*

Is CONF-33678 fixed in this release ? (It has been resolved in Cloud for about a year.)


Answers:
author: Rachel Robins [Administrative Account]
body: Hi Bill,

This issue was fixed in Confluence 5.10. Sorry, we missed updating the server fix version on that ticket.

So it's definitely there in 6.0 too ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")


Tags: documentation
Drop-down list boxes
Asked by Gail Moser:

Is there a way to add a drop-down list box to a page template?


Answers:
author: Rob Woodgate
body: Hi Evan,

Yes you can add custom fields. Go to the admin cog in the top right of JIRA and:

1. Select **Issues**
2. Select**Custom** **fields** in the left hand side.
3. Click the **Add custom field** button on the top right hand side

There are - amongst the other field types - 3 **Select list** field types you can add, with defined values for users to choose from.


author: Evan Johnson
body: can a dropdown box with preconfigured choices be added to JIRA too? I see this link is in relation to Confluence and the company I work for only has JIRA that I'm aware of. I'm doing a lessons learned database.


author: Rob Woodgate
body: Hi Gail,

Yes, you can add dropdowns to templates. See this page <https://confluence.atlassian.com/confcloud/create-a-template-724764986.html> for details; **multi-line text** is what you're interested in.


Tags: format

template
What is the recommendation for Disaster recovery for Data Center
Asked by Michela Baca:

We are planning to upgrade to Data Center but we need to figure out how to setup the Disaster recovery and keep the data in sync.

Can you provide any guidance?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: You can find details about disaster recovery using Confluence Data Center at <https://confluence.atlassian.com/enterprise/confluence-data-center-disaster-recovery-790795927.html>


Tags: confluence-administration
nycswiki01
Asked by yats wong:

Some of our old product support document point me to site "<http://nycswiki01/display/va/Home>" but the link redirect me to a page with the following message. None of the link in the page works other than "<http://support.atlassian.com>". Anyone know anything about this site "[nycswiki01](http://nycswiki01/display/va/Home)".

Thank you

Yat Sun

A system error has occurred --- our apologies!

Please ask your **[Confluence administrator](http://nycswiki01/administrators.action)** to create a support issue on **[Atlassian's support system](http://support.atlassian.com)** at <http://support.atlassian.com> with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://nycswiki01/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.


Answers:
author: Jonas Andersson
body: That is most likely your old intranet server, and nothing anyone outside your office would know anything about. The fact that you dont see a TLD is a clear indication of that.

<https://en.wikipedia.org/wiki/Top-level_domain>
How to insert a new row in existing table using a form element?
Asked by Achilles:

I want a simple form to add

first name

last name

address

The form should have 3 text fields and should add the record in a table in the page.


Answers:
author: Milo Test
body: There is no way to do this (simple or otherwise) built into Confluence. You will need to search the marketplace for "form" and see if one would accomplish it.


Tags: cloud

confluence-cloud
Lost admin to confluence space
Asked by Michael Devyver:

I'm the main admin on my Confluence Cloud service.

Unfortunately, I removed myself as an admin on one of my Confluence Space and, as a result, I cannot administer it anymore (the space configuration page does not show the Rights tab and shows [noreply@atlassian.com](mailto:noreply@atlassian.com) as main admin)...

How can I add myself back?


Answers:
author: Milo Test
body: image2016-11-2 12:50:43.png --\> General configuration --\> Space Permissions --\> Manage Permissions  
[](https://community.atlassian.com/t5/Confluence-questions/Lost-admin-to-confluence-space/qaq-p/117481?attachment-id=6772){#link_11862c54211777}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/19568/1/image2016-11-2%2012%3A50%3A43.png){#display_11862c54211777_0}


Tags: cloud

confluence-administration

confluence-cloud
Labels view - See content from all spaces
Asked by Alain Ibrahim:

As mentioned in the labels view, there is an option to see for each label the content pages that reside under it.

Per the documentation, the option is called "**See content from all spaces".**Yet I can't find this anywhere in Confluence. Can you please help?


Answers:
author: Milo Test
body: First off, it's interesting that the screenshot on [Using the labels view](https://confluence.atlassian.com/conf51/viewing-labels-and-labelled-content-336169217.html#Usingthelabelsview) does not show the option, when it is definitely there (at least in my Cloud instance):

image2016-11-2 12:37:7.png

So if you are running an older version of Confluence Server, it might not be there.  
[](https://community.atlassian.com/t5/Confluence-questions/Labels-view-See-content-from-all-spaces/qaq-p/64497?attachment-id=12695){#link_11862d0c04c6c4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/10974/1/image2016-11-2%2012%3A37%3A7.png){#display_11862d0c04c6c4_0}

comments: author: Alain Ibrahim
body: What version of Confluence are you using?


Tags: confluence-administration
Analytics? Metrics? SQL queries from Confluence DB?
Asked by Victor Prasad:

Hello,

Would anyone know of any SQL queries I could run against the Confluence DB that would show me the total hits to Confluence in a set time period? My preference is not to use a plugin.

For instance I can query the db:

**select \* from dbo.SPACES**

**where**

**SPACETYPE='global'**

**order**

**by LASTMODDATE DESC;**

This gives me info about the spaces and when they were last modified

Any idea how to find"

Most used space?

Most active user?

Or queries other have found to be more meaningful?

All I have is the System Information analytic and I need a bit more info.

We are using v 5.7.1. I know it is better in 5.10.8

Thanks,


Answers:
author: Timothy
body: Have you seen this page:

* <https://confluence.atlassian.com/doc/viewing-site-statistics-123043962.html>
* <https://confluence.atlassian.com/display/DISC/Site+Statistics>

comments: author: Victor Prasad
body: Hi Timothy,

We can enable it because of the performance issues. Will have to look to look at the plugin options.

Hoping to be able to grab something from the DB.

Thanks for pointing this out!

V


author: Aron Gombas _Midori_
body: > Or queries other have found to be more meaningful?

You may want to check the "up-to-dateness" and "relevancy" per page metrics computed by the [Archiving Plugin](https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving/server/overview). This more focus on the quality of the content than on the activity of the users. that may eventually be of more value to track, depending on your use case:

5672143e-ff27-4262-a57d-bdecc8823411.png  
[](https://community.atlassian.com/t5/Confluence-questions/Analytics-Metrics-SQL-queries-from-Confluence-DB/qaq-p/366153?attachment-id=9253){#link_11862d37a1a0ef}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/61890/1/5672143e-ff27-4262-a57d-bdecc8823411.png){#display_11862d37a1a0ef_0}


Tags: confluence-administration
Transifex integration
Asked by Casper Eisma:

Is there a way to integrate Transifex with Confluence? We document our UI in Confluence and include in there the language strings from Transifex. But that's a manual process and very time consuming.

Thanks

Casper Eisma


Answers:
author: Nic Brough -Adaptavist-
body: It should be possible, but a lot depends on what you mean by "integrate"?
Why can't I see Space tools in the sidebar for the space?
Asked by Gail Moser:

Why can't I see Space tools in the sidebar for the space? I have admin permissions. Is Space tools a configurable item for the Confluence admin?


Answers:
author: Rob Woodgate
body: Hi Gail,

Being a Confluence admin gives you rights to administer the Confluence instance, but not necessarily individual spaces. By default, the admin group is given space admin rights when a space is created, but these space admin rights can be removed.

You can change the default space permissions that are given to every new space at General Configuration \> Space Permissions. You can see and manage the permissions for every site space on that page as well.
How do I remove a listing for an attachment in the Space Attachment List that has been deleted from it's page?
Asked by Christopher Rigol:

I have deleted an attachment from it's page, and it is no longer listed on that page, but it is still showing on the Space Tools \> Content Tools \> Attachments without an option to delete it. I click on the attachment and I receive a page not found error.

None of the attachments in the Space Attachment List have a delete link as mentioned in the documentation. I have Space Admin rights with permissions to delete attachments.


Answers:
author: Rob Woodgate
body: Hi Christopher,

Although the attachment has been deleted from the page and from the attachments page, it sits in the Trash until the trash is purged (or until the individual item is purged). I'm not sure if it's intended functionality, but I've found that (occasionally, not always) an attachment will still be listed until it's been purged from the Trash. So try purging just that attachment from the Trash and see if it disappears from the attachments page.
How do I write status notes on assigned tasks?
Asked by ?ystein Holvik Johnsen:

I'm trying out the Meeting Notes functionality in Confluence. And I'm assigning tasks to myself during weekly planning meetings. But how can I write status notes on these tasks? I can only find functionality for setting the tasks complete or not complete. But not what the "end result" of a task is. If a task is "Check Light Saber delivery date", I'd like to write when it arrives as well as marking the task complete.

Thanks!


Answers:
author: Rob Woodgate
body: Hi ?ystein,

The default task functionality is quite basic. Apart from the Task Report macro you've described their complete functionality. JIRA is the work management tool and for anything other than basic "to-dos" I think Atlassian would rather you pay for JIRA. However, there are a lot of [task apps in the marketplace](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=tasks) that supercharge tasks and a lot of them are free :smile:.

comments: author: ?ystein Holvik Johnsen
body: Thank you for your answer.

I have to say, I find it strange that Atlassian even adds a task functionality when it's so basic (if not lacking). Most of the time, the tasks I put on my to-do list have some sort of result or deliverable that's worth noting down.


author: Rob Woodgate
body: As a task management system, I agree it leaves a lot to be desired. But I think the use case for it is to allow people to have a high level list of tasks assigned to people, e.g. as the result of a meeting, and it's down to the individual to manage their to-do list outside of Confluence in whatever tool they want. So it's more for "done vs not done" rather than for managing the life cycle of the individual tasks.


author: ?ystein Holvik Johnsen
body: Yes, I think you're correct. I suppose if I needed, I could create tasks in JIRA to monitor the workflow and record the result of a task, and link the JIRA task number in the task in the Confluence meeting note.
Confluence video embedding and Vzaar
Asked by Michael Barrett:

Hi everyone,

Has anybody embedded Vzaar videos on a Confluence page before? Is it possible?

I'm currently testing a few features in Confluence as we're moving from Madcap Flare to another help system at some point in the next year. I've been experimenting with the Connector Widget for video embedding. Our videos are hosted on Vzaar (our customers will most likely have no access to Youtube - this is beyond our control). I can get Youtube videos to appear fine, but the same process does not appear to work for Vzaar.

Any advice?

Thanks,

Michael


Answers:
author: Tim
body: Hi Michael,

Embedding Vzaar videos isn't as straight forward as YouTube but it can be done using an "iframe" macro that comes with Confluence Cloud.

1. Get the embed URL for your video  
   (guide here: <https://vzaar.com/help/kb/features/embedding-videos>)   
2. Insert an iframe macro in Confluence  
3. Set the iframe URL to the one provided in "src" inside the Vzaar embed code  
   (should look something like "//view.vzaar.com/1234567/player")  
4. Set "frameborder" to "hide" (removes the ugly border)

Alternatively if you want something more flexible you can try the HTML macro that comes with [Macro Toolbox for Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.macrotoolboxforcloud/overview) which will let you insert any HTML safely into your Confluence page.

Hope that helps! :smile:

comments: author: Michael Barrett
body: It's working. Thanks Tim! :smile:


Tags: cloud

confluence-cloud
I can't create a new space
Asked by Kim JooDong:

I am admin to Atlassian Cloud.

Our all of team include me can't create new space.

After pushed "create space" or "create from template" button,

just displaying continue image permanently as below.

image2016-11-2 20:24:45.png

How to solve this problem??  
[](https://community.atlassian.com/t5/Confluence-questions/I-can-t-create-a-new-space/qaq-p/88411?attachment-id=10368){#link_11862dbbaf8487}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14896/1/image2016-11-2%2020%3A24%3A45.png){#display_11862dbbaf8487_0}


Answers:
author: Kim JooDong
body: Hi Woodgate.

Yes, I get the same problem each browsers IE/Safari/Chrome.

But I don't know about Firefox/Edge if have problem or not.

comments: author: Rob Woodgate
body: Hi Kim,

It's possible someone's turned off all of the space blueprints, but that constantly spinning wheel in your screenshot suggests a process that can't complete. Open a [support ticket with Atlassian](https://support.atlassian.com/customer/servicedesk-portal), because they'll need to investigate.


author: Rob Woodgate
body: Hi Kim,

Do you get the same problem with different browsers? Sometimes Firefox/Chrome/Safari/Edge will have a problem that other browsers don't.


Tags: cloud

confluence-cloud
Export-Update-Import a Confluence space
Asked by Betsen Baby:

Dear Community,

We have a confluence(on premise) wiki space(\~200 pages) which is with other spaces in the instance. We need to do a complete update of the current wiki. As multiple people does the update, then validated by others before publish, we don't want to do it in the live public facing wiki.

Is it possible to export the space to a new development instance, make the changes there and finally replace the current live space by the updated space from dev?

Please let us know your suggestions

Many thanks in advance,

Best regards,

Betsen


Answers:
author: Milo Test
body: Yes, but you can't overwrite spaces in Confluence: if the space already exists in the instance, it must be deleted before the updated space can be imported.

comments: author: Betsen Baby
body: Thank you for your quick answer. a subsequent question to the above is about the plugins(gliffy, service rockets etc...) and themes(refined wiki) that is currently used. what precautions should we take while exporting/importing


Tags: confluence-administration
how do I get to my own page????
Asked by Brett Lamond:

I have an account

I log in

I cannot get to my own page/site I created and nothing I've searched for gets me to it.


Answers:
author: Rob Woodgate
body: If you're referring to your Personal Space, click on your profile avatar on the top right of Confluence, and click Personal Space (the option at the top of the dropdown list).

If it's a site space you've created, you can search for it in the Space Directory.

If you're really stuck, create a new page and put the Content by User macro on it, with your username as the filter. That will show you a list of pages you've created, and you can click on the results to go straight to specific pages.


author: Brett Lamond
body: The profile avatar does not have a Personal Space option.

Thanks anyway I'll keep trying

comments: author: Rob Woodgate
body: The Content by User macro will find any pages you've created anywhere on Confluence. If you're not sure how to use it your site administrator should be able to help you.


Tags: cloud

confluence-cloud
Using Confluence for external teams
Asked by Paula Leishman:

We are using confluence for our internal team, however I'm consider using it for our clients to organise a conference. Can I separate out the information so that the external groups only see the project they are involved with and none of our other confluence information?

Thanks, Paula


Answers:
author: Perry Tancredi
body: I asked a similar question a while ago (<https://answers.atlassian.com/questions/36177905>)

The way we solved this was by granting access to Confluence using the confluence-users group, but removing that group from the permissions of all spaces. Permissions to spaces are granted to other specific groups so that users who are only members of confluence-users actually have no access until they are given access to at least one other group.

For example, you might have three groups:

* confluence-users: no access to spaces
* internal-users: access to all spaces
* external-users: access to external spaces

comments: author: Robert Beric
body: I've done the same thing, the problem I'm having is that I don't want the external users to see the update stream.

What comes up is pretty safe, like updating their picture. Do you know which permission would cover that
What is the load balancer URL for Synchrony if we don't use one?
Asked by Adrien Ragot 2:

*This question is in reference to Atlassian Documentation: [Installing Confluence Data Center](https://confluence.atlassian.com/pages/viewpage.action?pageId=203603)*

Section 2.3 of the article above tells us to configure 3 ports, then to set the "load balancer URL". The 3 ports are:

* -Dsynchrony.port
* -Dcluster.listen.port
* -Dsynchrony.cluster.base.port

I'm not using a load balancer (This it a QA set up). What values should I use for:

* -Dsynchrony.service.url=http://confluence.local:\<YOUR_LOAD_BALANCER_PORT\>
* Confluence's -Dsynchrony.service.url

Thank you!


Answers:
author: Adrien Ragot 2
body: Answer: the synchrony.port, and it's preferably 8091.

-Dsynchrony.port=8091

-Dsynchrony.service.url=http://confluence.local:8091


Tags: confluence-administration

documentation

synchrony
I have site admin access in our cloud instance, but with that permission I'm not able to access all the spaces in confluence
Asked by Ramkumar Pitchai:

Few confluence spaces has view and edit restrictions which the site administrators are not able to apply, is this the behavior in cloud?


Answers:
author: Nic Brough -Adaptavist-
body: Admin gives you the right to administrate the system. Space rights determine who can administrate a space. A sit admin can get to the space rights to add themselves, but they aren't granted "everything" automatically.


Tags: cloud

confluence-cloud
attempted to upgrade confluence to 5.7.5 and trying to connect to via LDAP, is it still a confuration file such as atlassian-user.xml? I'm not using a certificate so there's no https or ssl.
Asked by Kirk McCoskey:

I've configured LDAP using OpenLDAP now and have a successful connection test but I can't login with my credentials that would be loaded from the domain.

more details

Name Delegated LDAP Authentication Directory Type   
OpenLDAP Hostname [directory.csuchico.edu](http://directory.csuchico.edu)   
Port 636 for ssl no longer accepts 389  
Username uid=confluence_svc,ou=services,ou=auth,dc=csuchico,dc=edu

Base DN ou=services,ou=auth,dc=csuchico,dc=edu   
User Name Attribute cn=users

the message in the log file, atlassian-confluence.log is that the user doesn't have permissions.

Confluence_LDAP_settings.png  
[](https://community.atlassian.com/t5/Confluence-questions/attempted-to-upgrade-confluence-to-5-7-5-and-trying-to-connect/qaq-p/144732?attachment-id=9865){#link_118fea6ff19ed0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24095/1/Confluence_LDAP_settings.png){#display_118fea6ff19ed0_0}


Answers:
author: jing_hwa_cheok
body: Hi Kirk,

The configuration file such as atlassian-user.xml is not longer user after Confluence 4.x and above. All the LDAP intergration is not configured in the UI level. You can reconfigure your LDAP via `General Configuration >> User Directories` after the upgrade. Here's a documentation <https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory> just for your references.   

Regards,  
Jing Hwa


Tags: confluence-administration
Is it possible to make the side bar not scroll back to the top when item is selected
Asked by Anthony Traniello:

Question in title. When I click on an item in the sidebar, it automatically scrolls back to the top. Is it possible to make it not scroll back to the top?


Answers:
author: Milo Test
body: Unless I don't understand what you are asking, clicking an item in the sidebar opens a different page. How would Confluence know what on the page you wanted to be in view?


Tags: confluence-administration
google doc as a normal link
Asked by Brian Oconnell:

How can I embed a link to a Google Doc as a normal link?

The doc is available to anyone with the Google link, but Confluence requires users to sign in to Google.

I just want a normal link.


Answers:
author: Milo Test
body: Did you try just using a hyperlink in Confluence?


author: Brian Oconnell
body: That worked! I was just pasting the url as plain text, but it was converted into a Google Link. Thanks.


Tags: cloud

confluence-cloud

google-drive
Excerpt usage
Asked by RK_Nair:

The documentation explains how to place an excerpt section on pages. However, no where it shows how to use it; i.e. how to call it so that we can saving re-typing


Answers:
author: Rodney Hughes
body: As the others said, but with links to v5.9 documentation (same process in others)

Source page: insert the \<\<Excerpt\>\> macro: <https://confluence.atlassian.com/conf59/excerpt-macro-792499102.html>

Destination page: insert the \<\<Excerpt Include\>\> macro <https://confluence.atlassian.com/conf59/excerpt-include-macro-792499101.html>


author: Milo Test
body: Pretty easy, but a two-step process.

1. Add the Excerpt macro on the page with the text you want to reuse
2. Put the text you want in the body of the Exclude macro
3. Put the Excerpt Include macro on the target page where you want to display the reused text


author: Nic Brough -Adaptavist-
body: Eh? The docs I'm reading say how to use the pair of macros fine. What are you reading?


Tags: confluence-administration