youngmon/atlassian-qna huggingface dataset:
How to enable Anonymous Access?
Asked by Vojt?ch Pek?rek:

Hi,  

I am trying to find a way to enable **Anonymous Access** on my company's Confluence. We'd like to have a public help center **space,** however all of the tutorials/instructions only tell me to scroll down to **Anonymous Access**in permissions or configuration, however, it's just not there. I've checked multiple tutorials, but had no luck in finding the settings. Standard plan is supposed to accommodate the public/anonymous users.

<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/> - this one mentions Anonymous access section, I do not have such option in settings.

<https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/> - same.

Any help would be much appreciated.  

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: My guess is that you have "public links" enabled. This is incompatible with anonymous access and when enabled, removes the anonymous access tab from permissions.

See <https://confluence.atlassian.com/ge/public-links-979425312.html>

comments: author: Vojt?ch Pek?rek
body: Hi, good guess! Thank you very much. This was indeed the setting blocking me from enabling anonymous access.


author: marc -Collabello--Phase Locked-
body: [@Vojt?ch Pek?rek](/t5/user/viewprofilepage/user-id/4365834)I beleieve you will only see the settings if you have the permsissions to change the settings. Are you an admin or site-admin?

comments: author: Vojt?ch Pek?rek
body: Hi [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) I am site-admin. I originally just had the admin permission, but asked my colleague to get the site-admin status, however, it did not help.


Tags: access

anonymous

cloud

confluence-cloud

public
Jira Service Desk Confluence Articles Restrict based on user
Asked by Albert Manuel:

Hi folks,

Wanna ask, if you have a Jira service desk portal (just one) and you have lots of people with access there, is possible somehow to display some articles from the confluence, when they are using the search bar to some, and other articles to others?

I know this sounds wired but we want in the same portal, if the users are using the search box where you get confluence articles, to restrict what articles some of them see.

Any suggestion will help.

Thanks


Answers:
author: Dave Mathijs
body: Hi Albert,

you can't use labels as a way of restricting access to an article.

For example, if you create a knowledge base article and add the label "display", and then create another article and don't add the label "display" -- the page without the label will still display in the search. Adding labels are a way to filter related articles, not assign viewing permissions.

If you need to restrict an article so that only certain users can view it, do this through knowledge base settings and permissions.

1. In Jira Service Management \> Knowledge Base \> Access viewing \> select 'Only licensed users who have access to the space'
2. Provide Confluence access for your customers (consuming a license)
3. Provide view only space access to the knowledge base

Hope this helps,

Dave

comments: author: Albert Manuel
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)

We currently use the portal just for customers, that means they do not have an license assigned, and I don't think this will change in the feature as we handle over 40.000 customers.

I need a way of displaying some articles to some customers and some to others...and until now I couldn't find a solution to do this in the same portal.


Tags: confluence-server

jira-service-management

refined

server
Confluence???PDF?????????????????100????????????
Asked by Jinushi:

Confluence???PDF???????????????????????????100?????????1????????????????????

???????????????????????????????????????????????????????????????????

????PDF???????????????????????1???1?????????????????

?????PDF???????? IPA?????????Ver.004???????????? IPA????????????????????????


Answers:
author: Rick Li
body: ?????????????????????????

?????JAC????????????????????????

* [CONFCLOUD-24004](hhttps://jira.atlassian.com/browse/CONFCLOUD-24004)

??????????PDF Stylesheet?????????Workaround?????????

????????


Tags: cloud

confluence-cloud

language-ja

pdf

table
Getting PostgreSQL Exception while trying to execute query in ScriptRunner
Asked by raja_sooriya:

I am using Confluence Data Center Version. I am trying to execute a query in ScriptRunner by using Create Resource-\>Local database connection-\>Preview. While executing the query i am getting the below error:  

**Error: Cannot change transaction read-only property in the middle of a transaction.
ScriptRunner Version: 6.15.0** Database used in PostgreSQL.   

Please find the screenshot for the same.   

![Error SC.PNG](/t5/image/serverpage/image-id/143308iF18815C88DAD5358/image-size/large?v=v2&px=999 "Error SC.PNG")


Answers:
author: Aleksa Novevski
body: Hi [@raja_sooriya](/t5/user/viewprofilepage/user-id/4392273) ,

After I had been struggled for some time with this same error, I decided not to make pool for Local Database Connection, but to try to make another resource as Database Connection where I included parameters of my local database. Might not be the best solution but it worked for me.

Regards

comments: author: raja_sooriya
body: [@Aleksa Novevski](/t5/user/viewprofilepage/user-id/4250788) Thanks for the solution. But sometimes it may happen that we can't get DB details from the client due to compliance policy.


author: Ram Kumar Aravindakshan _Adaptavist_
body: Hi [@raja_sooriya](/t5/user/viewprofilepage/user-id/4392273),

Are you using the latest ScriptRunner version for Confluence? If not, could you please update your ScriptRunner to the latest release, and retest the query again?

<br />

Thank you and Kind Regards,

Ram

comments: author: Aleksa Novevski
body: Hi [@Ram Kumar Aravindakshan _Adaptavist_](/t5/user/viewprofilepage/user-id/2988015) ,  

Can you possibly think of any other solutions to the problem? I was using latest release and was facing the same problem. With some older versions of Scriptrunner I was able to see preview but I am getting error rendering macro. With the latest one I get both error whilst trying to test connection pool and the rendering error.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/144664i84162F814D9FBE0A/image-size/large?v=v2&px=999 "image.png")

As you can see it is the same error. As soon as I exclude lines that requesting data from the database pool, macro is rendering with no errors.   

Thank you in advance,

<br />

Aleksa  


Tags: confluence-server

jira

jira-service-desk

jira-service-management

postgres

script

scriptrunner

server
Team Reporting
Asked by Ellis McMahon:

Hi All,

I was wondering if it was possible to split reports to per team or filter reports to certain users. At the moment all the reports that are presented are 15 pages long and the only filter is split by what is in draft or what is published.

With regards to the teams. I was wondering if it was possible to bring reports to a line managers attention. For example once the team engineers had been created those who belong to the engineer group can have a collected report based on those users instead of all users.

Thanks,

Ellis


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Ellis McMahon](/t5/user/viewprofilepage/user-id/4392097),

You can try the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro of [the Table Filter and Charts for Confluence app](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) in this case.

It will allow you not only to [filter](https://docs.stiltsoft.com/display/public/TFAC/Table+filtration) all kinds of table data, but also to [calculate](https://docs.stiltsoft.com/display/public/TFAC/Calculations+in+tables) totals, to [sort](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options) tables, [freeze](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options) rows and columns and apply other table viewing options.

<br />

Katerina  
Stiltsoft


Tags: confluence-server

server
Why aren't my tables sortable on Confluence Cloud?
Asked by A C:

Unable to sort any table across either of my worksites on Confluence Cloud. Is this expected?

Yes, header row is enabled.

No, arrows to not appear if I hover the cursor.

What is wrong here?![Screen Shot 2021-05-12 at 8.01.13 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/143259i3EA0DECA517A1AE5/image-size/large?v=v2&px=999 "Screen Shot 2021-05-12 at 8.01.13 PM.png")


Answers:
author: Matteo Pacenti
body: For 1-2 weeks I have the exact same issue:   

- new page

- new table

- header row

- no checkboxes

- no merged cell

The table columns are not sortable anymore.   

Is something happening on Atlassian or it's just a bug?


Tags: cloud

confluence-cloud
Inviting a user to a team board, but not the team
Asked by Jireh Mak:

Hi all,

I have a team board which all team members can see.

If I invite a non-team member to the board, can they only see that one board? Or will they also be able to see all other team boards?

I only want them to be able to see the one board, ++not++ the rest of the team boards.

Jireh


Answers:
author: marc -Collabello--Phase Locked-
body: [@Jireh Mak](/t5/user/viewprofilepage/user-id/2227256)If you invite the non-team member to a single board, they can only see this specific board.

comments: author: Jireh Mak
body: Thanks Marc


Tags: board
Can Free Trello users view my Gold Trello board or do all have to be Gold?
Asked by Phil Brunton:

If I have an extra power up on a Gold account can a Free Trello user see it?


Answers:
author: Jodi LeBlanc
body: Hi [@Phil Brunton](/t5/user/viewprofilepage/user-id/2344921) if you enable more than one Power-Up on your board, using Trello Gold or Business Class, free users on that board will still be able to view and use those Power-Ups. However, they won't be able to turn on any additional Power-Ups on that board, as free users are limited to one Power-Up per board.

Here is a link that features this answer as well as a few more details that you may find useful:

<https://help.trello.com/article/1098-how-will-my-gold-subscription-affect-free-users-on-my-boards>

Please let me know if this was helpful.

Have a great day!

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Phil Brunton](/t5/user/viewprofilepage/user-id/2344921) , did this answer your question?

Thanks,

Jodi


author: Phil Brunton
body: Yes it does. Many thanks. Would be quite restrictive if it did not!!


author: Jodi LeBlanc
body: Thanks [@Phil Brunton](/t5/user/viewprofilepage/user-id/2344921) yes, I agree :)
Photos and images attached in Trello from iOS all messed up (b&w and distorted)
Asked by ekiwi:

Hmm so this is odd.

Long time user but suddenly when I import images to a card in Trello from iOS they are completely messed up.

The attached image should be in color naturally.

Tried directly in Trello iOS App, on the Mac desktop App, Safari. Nothing helps.

All apps up to date.

Basically any image originating from the iPhone (iOS12.1) is exhibiting this behavior regardless of whether png or jpeg. I have since checked all Apple's options for saving with/without compression. Nothing helped.

Any one else experienced the same?

![Screen Shot 2018-11-25 at 2.15.38 PM.png](/t5/image/serverpage/image-id/38620iFD3D089627B3DDC7/image-size/large?v=v2&px=999 "Screen Shot 2018-11-25 at 2.15.38 PM.png")


Answers:
author: Mike
body: Hi Wayne,

This is a bug we're working on tracking down, related to screenshots with "wide color space." We hope to be able to make some changes and get this fixed sooner rather than later!


author: Iain Dooley
body: [@ekiwi](/t5/user/viewprofilepage/user-id/1768577) I haven't seen this happening, does indeed seem weird, have you tried deleting and reinstalling? Have you tried a different iOS device?


Tags: image
Can a card be locked in it's position?
Asked by K B Tidwell:

In a few lists I have a header card that summarizes the purpose of the list. I want to lock this card in place so that it won't be inadvertently moved around.

Can this be done?


Answers:
author: Torben_trello
body: Right now, it's not possible to pin a card to a certain position. All cards can always be moved around by all members on the board.

If you'd like to share information on the board you might want to checkout the readme Power-Up to share these kind of information with users: <https://trello.com/power-ups/5a2de0c41ae4a1537bb0055d/read-me>

comments: author: K B Tidwell
body: Thank you for your reply.


author: Iain Dooley
body: [@K B Tidwell](/t5/user/viewprofilepage/user-id/2345830) Here are 2 Trellinator commands that will snap a card back into position when it's moved, and unarchive it when archived, if it has the label "Snap":

<https://gist.github.com/iaindooley/5b4b552cd0271748b4ef4a3e810f610d>

You can see how to install Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Mark Moraes
body: A workaround to lock a Trello Card in its position is to assign a card a due date, and then sort cards by its due date. The earliest date will be at the top. Hope this helps.


author: K B Tidwell
body: Thank you! I will examine that.


Tags: card
Mac: How to get a red badge on dock icon
Asked by Martin Nitsche:

I use the desktop app for Trello on the Mac. There is the option "Badge on Dock Icon" in the preference. I switched that on. But I do not see a red badge. Never. I would like to have a red badge when one of the cards (maybe cards with my name on it) has a due date which is overdue. So when I have 7 overdue cards the badge would show 7. I this possible?


Answers:
author: Iain Dooley
body: [@Martin Nitsche](/t5/user/viewprofilepage/user-id/2342182) you may still need to enable it in the OSX preferences as well as Trello preferences:

![2018-11-27 at 11.47 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/38627iFFCCFDF660523FFC/image-size/large?v=v2&px=999 "2018-11-27 at 11.47 am.png")

comments: author: Martin Nitsche
body: Thanks, [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) for the idea, but they are activated. The problem must be somewhere else...

![Bildschirmfoto 2018-11-27 um 07.27.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/38641iCFA89B84D11451C1/image-size/large?v=v2&px=999 "Bildschirmfoto 2018-11-27 um 07.27.07.png")


author: Iain Dooley
body: [@Martin Nitsche](/t5/user/viewprofilepage/user-id/2342182) well, when I have that enabled and I receive a new notification, I see the badge app icon go red in the dock until I view the app, but it goes away even if I don't read the notification.

You receive a notification 24 hours prior to a due date on a card to which you are subscribed/watching, so maybe it's just that the timing of it is such that, at the time those notifications are received, you're looking at the app and therefore never see the badge.


author: Martin Nitsche
body: OK, Iain, maybe I understood the whole concept of the badge wrong. My idea would be, that it should work like let's say the badge on reminders on Mac: The badge shows the number of overdue tasks. If I understand you right, Trello use it in a different way, not the number of overdue tasks but as a copy of the notification in their app/on their website. This is not what I want/need, but I fear there is no way to change that behavior (beside someone from Trello reads this and changes the programming of the app). But thanks for your help!


author: Iain Dooley
body: [@Martin Nitsche](/t5/user/viewprofilepage/user-id/2342182)Yes that's right, it's just an alert that there are unread notifications available. I think if you have the dock enlarged it might give you a number, but that would only be the number of unread notifications since you last looked.


author: Iain Dooley
body: [@Martin Nitsche](/t5/user/viewprofilepage/user-id/2342182) BTW if this helped can you please mark the answer as accepted? I base my entire self worth and sense of purpose in life on how many badges I get in the Atlassian community, thanks.


author: Marco Fanelli
body: Hi! I have one question:  

The red icon is not shown when there is a new notification on a card? Because I have activated the badge in system preferences and also in Trello preferences but it doesn't appear.  

I would like to see a red badge icon when I get a new notification.
Is there a way to create a "view" based on a Trello board?
Asked by Netstream:

Hi all

a client of us uses Trello to track the progress of decisions. 70% of the decisions are relevant for a broader audience.

So we had the idea to just make a view or something like that which should work as following.

* Access to the board as such isn't required
* The link to the full Trello board isn't visible
* It's ideally read-only so that nobody can do changes on the view
* Sorting, labels etc. of the lists will be displayed as on the full board
* Cards/Lists can be excluded from displayed as part of the "view"

Probably there are a few possibilities with Butler (haven't yet a closer looked into that).

So I'm happy if you have any ideas how this might work.

Regards  
Ralf


Answers:
author: Iain Dooley
body: [@Netstream](/t5/user/viewprofilepage/user-id/2212525) if you have business class you can add people as "observers" of a board which sounds like what you're after to an extent except you wouldn't able to select which cards/lists would be excluded.

If you wanted to do that you'd need to have some API automation that would synch only cards with a given label to a client specific board, for example. The sorting/ordering wouldn't be identical but you could have some form of match up to indicate state.

For example I have a process board that has cards for multiple clients on it. The process is complicated and has many stages and checklists that the client doesn't need to see.

Each client card is also mirrored on their project board that has a much simpler "todo/doing/done" structure, and as the cards move through the process, labels indicate status in the client's version.

comments: author: Netstream
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) This sounds like a practical workaround, not ideal but indeed better than nothing. Many thanks!

Business Class is in place so this should work. Glad that we're not completely alone with this requirement.
How to remove image attachments from a trello card
Asked by Codie Sanders:

I have recently figured out that you can add your email address to a card on the trello board and when you use this email in the "cc" part of an email it automatically posts to the card.. however i have images in my email signature and every time i do this the images post as attachments on the card. Is there any way of stopping this from happening?


Answers:
author: Iain Dooley
body: [@Codie Sanders](/t5/user/viewprofilepage/user-id/2339322) remove the images from your signature ;)

Otherwise you would need API automation in order to remove images with a certain name when they are attached.

I also published an integration recently that fully integrates Gmail with Trello, and has signature file detection and attachment deduplication in it:

<https://trello.com/integrations#benkoboard>
Why is the "Send to Trello" bookmark not working?
Asked by William Martucci:

Hello,

I've been using this for months to save webpages: <https://trello.com/add-card>

And it suddenly stopped working last week, I get "http error 502" when I click on my bookmark (except if the webpage I'm trying to save is hosted by Trello apparently).

Does anyone know why and how to solve this?

Thanks


Answers:
author: Mike
body: Hi William,

We're seeing this as well right now, and the team is narrowing down the cause to one particular script. They're working on getting this resolved quickly, so it shouldn't be much longer before this'll get working as normal again. Sorry for the trouble!


Tags: bookmark
Why all my boards are stored locally?
Asked by Alex:

I have created approximately 15 boards so far, and only one of them is synced around devices and I can work on it. All the rest are stored locally on my iPhone, what can be the problem? When I create a new board in web version of trello, it doesn't appear in trello app on my phone but appears on my iPad. It is as if trello app on my phone doesn't have internet connection but it has. I don't want to delete the app as all data will be lost. How can I fix this problem?


Answers:
author: Mike
body: Hi Alex,

It sounds like you may be signed into a separate account on your iPhone than everywhere else.

We're happy to help a little more specifically if you can reach out via <https://trello.com/contact>, but I can give you the basics here.

On the web, you can go to <https://trello.com/me> to find your Trello username. On your iPhone, you can tap on the Account tab and look at the top to find that account's username. Then, you can add your primary, web-based Trello user to all of your iPhone Trello boards (as a board admin!) to make sure you retain access to all of those boards. Once your primary account has access to all of that data, you can sign out from the Account tab on the iPhone app, and then sign in again with your primary account. Feel free to reach out at <https://trello.com/contact> if that gives you any trouble!
Formating code using markdown.
Asked by schapiro:

\`\`\`

function(){

doSomething();

}

\`\`\`

is rendered in line. In every other software it is formatted as code. Where is trick?


Answers:
author: Garrett
body: Hey [@schapiro](/t5/user/viewprofilepage/user-id/2337555),

I'm not sure I understand the issue. Are you unable to have your example format as a code block in Trello? When testing your text, I'm afraid I don't see any issues:

![Nov-26-2018 14-44-05.gif](https://community.atlassian.com/t5/image/serverpage/image-id/38609i581E470AB831EDDF/image-dimensions/314x165?v=v2 "Nov-26-2018 14-44-05.gif")

Would you mind sharing a screenshot of a card (with the description editing opened) where you are experiencing this issue please?

Thanks!
notifications on iOS
Asked by Gisela Carmona:

I'm Trello user in Android and I can configure my notifications so that it only activates when there is a mention.  
My question is if there is any way to configure that only notify me when I mentioned in IOS


Answers:
author: Iain Dooley
body: [@Gisela Carmona](/t5/user/viewprofilepage/user-id/2337485) the best way to only get notified when mentioned is to "unwatch" or unsubscribe from the card as soon as you're added to it.

My product Benko Board does this, and was recently included in the Trello integrations section:

<https://trello.com/integrations#benkoboard>


Tags: ios

notification
How can I limit the ram memory usage of my Mac Trello desktop app?
Asked by Bry M:

I absolutely LOVE Trello! So much that I leave the app open at all time on my Mac; however, the constant updates, fetching/syncing/ and general memory usage is noticeable on the system... I see in the blogs that an offline component of the app is not currently available. Can you kindly advise on how I may continue to leave the app open at all times and limit the current system resource drain?

thanks for any advice!

p.s. if there is the ability to put Trello in offline mode, this would be wonderful!


Answers:
author: Iain Dooley
body: [@Bry M](/t5/user/viewprofilepage/user-id/2332285) my solution to this was to buy more RAM. I spent $500 and now have 32GB in my iMac. Best $500 I ever spent :)