Installatoin on Win10 64-bit does not work
Asked by Roland Baier:

After installing Confluence (as an administrator), i can see the Access / Start and Stop - Posts in my windows, but starting the browser with localhost:8090 i get:

ERR_CONNECTION_REFUSED

The windows machine is within a VMWare-Fusion on a Mac.

Firewall is off, port 8090 is allowed.


Answers:
author: Igor M.
body: Hello,

You can check from \<confluence_install\>\\conf\\server.xml file which port Confluence is configured to run as, however, if that port is currently in use by another application, Confluence tomcat will not be able to start and you can see it from \<confluence_install\>\\logs\\catalina.out log.

Also, try disabling windows firewall and any AV altogether, they tend to block ports even if open

Finally, verify that service is actually up and running, and have started up. On windows, it might take 10 minutes to properly start.

comments: author: Roland Baier
body: Thanks fpr answering.

server.xml:

*\<Connector port="8090" connectionTimeout="20000" redirectPort="8443"
maxThreads="48" minSpareThreads="10"
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
protocol="org.apache.coyote.http11.Http11NioProtocol"/\>*

means, the server uses port 8090,OK

There are no files in the logs directory

I changed the attributes of all files and directories because they where in "schreibgesch?tzt" mode and started again (Browser chrome or edge)

Result:

ERR_CONNECTION_REFUSED

firewall is off, Kaspersky Endpoint Security is running.

??? 10 minutes are over, confluence is not running


author: Igor M.
body: How did you install Confluence, were you using .exe installer or did you choose zip archive extraction option?

If it was installed, then have you set up for Confluence to start with windows or via manual startup. If manual startup, have you ran \<confluence_install\>\\start-confluence.bat, as a normal user (do not *run as administrator*), if it's installed as a service, have you tried rebooting your VM.

Also, what sort of resources have you allocated to your VM? And what Confluence version you are testing. There are certain memory requirements for service to startup, which are on top of other processes if you have Jira or DB running on the same VM, see [Server Hardware Requirements Guide](https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html). Have you tried accessing by http://vm_ip_address:8090 ?

Can you disable Kaspersky on your VM to test Confluence startup? You can remove/disable network adapter from your vm to avoid issues.

I would suggest re-installing Confluence following [Installing Confluence on Windows](https://confluence.atlassian.com/doc/installing-confluence-on-windows-255362047.html) guide and making sure you pick manual startup, then always start by using bat script in confluence installation directory, or pick automatic startup via service, but make sure to stop service every time before rebooting server.

Finally, you can also install confluence directly on your Mac by following [Installing Confluence on Linux from Archive File](https://confluence.atlassian.com/doc/installing-confluence-on-linux-from-archive-file-255362363.html) guide. We do not recommend such setup if you are planning to run a production system, but for evaluation, or testing it will work fine.

Warm Regards,  
Igor


author: Roland Baier
body: Thank you for supporting.

I give up.

I will not use Confluence due to the difficulties while installing.

Best regards

Roland

--------------------

If you are interested in my answers to your questions:  
I installed it with the install.exe  
I rebooted several times since installation.  
What sort of resources allowed in VM?  
What does this mean, what do I have to  

OS-Version: Win10 Pro  
Installed Confluence Version: atlassian-confluence-6.10.1-x64.exe  

Using: [http://192.168.0.22:8090](http://192.168.0.22:8090??) same error: ERR_CONNECTION_REFUSED  

I disabled Kaspersky, no changes  
I tried to install in my mac, no log files in logs ... AND SO ON...

bash-3.2$ ./start-confluence.sh -fg  
executing as current user  
If you encounter issues starting up Confluence, please see the Installation guide at <http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide>  

Server startup logs are located in /Users/baier/Documents/Confluence/atlassian-confluence-6.10.1/logs/catalina.out  
Unable to find any JVMs matching version "(null)".  
No Java runtime present, try --request to install.  
---------------------------------------------------------------------------  
Using Java: /bin/java  
/Users/baier/Documents/Confluence/atlassian-confluence-6.10.1/bin/setenv.sh: line 57: /bin/java: No such file or directory  
/Users/baier/Documents/Confluence/atlassian-confluence-6.10.1/bin/setenv.sh: line 59: /bin/java: No such file or directory  
---------------------------------------------------------------------------  
Unable to find any JVMs matching version "(null)".  
No Java runtime present, try --request to install.  
Neither the JAVA_HOME nor the JRE_HOME environment variable is defined  
At least one of these environment variable is needed to run this program  
bash-3.2$


author: Nic Brough -Adaptavist-
body: One obvious question - why are you running stuff on the bash command line when you've installed it on Windows? None of the Unix environment will have been set up if you've used the Windows installation.

It sounds to me like your windows installation has failed, and is unable to run, but you need to look at the logs to see why


author: Roland Baier
body: I wrote:

I tried to install in my mac, no log files in logs ... AND SO ON.

I tried to install several times in Windows and one time on a mac.

Pleas close this ticket, I will no longer try to use conluence.


author: Moses Thomas
body: [@Roland Baier](/t5/user/viewprofilepage/user-id/1762348)You need to check in windows which port your confluence instance is running, port 8090 is allowed dosen't mean that your confluence instance is running at this port.

comments: author: Roland Baier
body: Wher can i find the port, where confluence expects, the server will respond?

There is no confluence running,

this happens directly after installing confluence, bfore the first start

I can not start confluence.

In windows start there is: Start Confluence Service \[8090\].


Tags: confluence-server

server