youngmon/atlassian-qna huggingface dataset:
I'm not able to use Web Audio Recorder API in my confluence app
Asked by Yash Shivhare:

I am trying to record audio using Web Audio APIs, but I'm getting the error whenever I'm trying to access the mic in the confluence Page using **navigator.MediaDevices** APIs. -

**ERROR** - DOMException: The request is not allowed by the user agent or the platform in the current context.

**AUDIO API I'm Trying to Use -**

navigator.mediaDevices.getUserMedia({audio: true, video: false})


Answers:
author: Shannon S
body: Hi Yash,

Welcome to Atlassian Community! It's nice to have you join us.

From what I understand, you're trying to record audio in Confluence. Since there isn't a built-in audio recorder for Confluence, can you show us what you're doing exactly? It will help us understand the situation so we can best assist you.

Thank you, and I hope to hear from you soon!

Take care,

Shannon

comments: author: Yash Shivhare
body: Hi Shannon,

Yeah, you're right, I'm trying to record audio in Confluence Cloud.

This is the App.js file of my custom UI Forge App, in which I'm implementing Browser's Audio API -

[App.js](https://bitbucket.org/rlx007/audio-recorder/src/master/static/hello-world/src/App.js)

Previously I was thinking that this was blocked by the mic access, but now the mic permission is not the issue. The Confluence Page in which I'm trying to record the audio has the mic permission, but it's not starting recording whenever I try to record audio.

It's showing the error -

DOMException: The request is not allowed by the user agent or the platform in the current context.

For more clarification, you can take a look at my App.

Custom UI Forge App Repo - [Audio Recorder App](https://bitbucket.org/rlx007/audio-recorder/src/master/)

I appreciate your quick response.

Thank You.


author: Shannon S
body: Hi Yash,

Thank you for confirming! Since your question is about developing an app for Atlassian products, I recommend asking this on our [Developer Community](https://community.developer.atlassian.com/) instead.

This forum is the general Atlassian Community, so it's primarily end-user questions, and we don't have as much experience with developing apps as the Developers Community does.

I hope that helps! Let me know if you have any trouble raising the question there.

Take care,

Shannon


author: Yash Shivhare
body: Ok, I will ask my doubts on the developer community. Thanks for your time.


author: Shannon S
body: Hi Yash,

I'm happy to help direct your question.

Best of luck, and take care!

Shannon


Tags: cloud

confluence-cloud
Filtering and Searching on Public Boards
Asked by Kathy French:

I have a general lack of understanding on how public boards are presented to "users." If I have a public board and one user does a search or filters the cards, does this impact everyone who is viewing the board? If a user filters all the cards on a selected category, will the next person viewing the board only see the filtered cards? How would they know they are only seeing a subset of information?


Answers:
author: Garrett
body: Hey Kathy,

Filtering for cards on boards are done on a per-user basis, so if Person A filtered for a card on that board, it wouldn't affect Person B's view of it.

When filtering for cards, a small green box will show the current result count on the board like this, and users can click the X on it to remove that filter:

![Screen Shot 2020-01-21 at 3.56.52 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/79875i82858DD397FCB383/image-size/large?v=v2&px=999 "Screen Shot 2020-01-21 at 3.56.52 PM.png")

I hope that helps explain!


Tags: board

filter

public

search
Can Butler find cards on all boards at once?
Asked by Chris Aument:

We have multiple project boards and one bug tracking board. We are trying to automatically pair cards added to the bug board to their parent with the same name on the other boards.

If I write the rule to search each individual board, it will fail when a match is not found. There does not seem to be a way to search all boards. Can someone tell me if this is possible?


Answers:
author: Ludo
body: Hi

Indeed, the command find is executed in the current board or in only one specific board.

One possible way is to create a board which allows to define the board of the parent card.

In this specific board, for example, each list corresponds to a project board.

(an alternativ to lists is custom field management)

each time the card is moved in a project board, you must remove the existing card in the technical board, and add a copy in the new appropriate list in this board.

(Or set custom field to projectboardname)

Then, once a card is created in the bug board, then you have to trigger card searching (lookup) in the technical board, collect the list which corresponds to the project board.

(Or collect the customfieldvalue)

Then a new search (find) in the defined project board to link the bug card and the parent card

An alternativ to this technical board :

Do a manual search by "search button" (in this way the search is multi board)

Select the parent card

Add an item

Create a rule which converts item into a card in the bug board

comments: author: Chris Aument
body: Thanks for the suggestion. This solution seems complicated in a way that likely doesn't save time in the long run. I am going to keep searching.


Tags: butler
Butler: For each card linked rename the card without renaming item
Asked by aploski:

TL;DR;

I have a checklist in a card with linked items. I want to rename linked cards without renaming items in the checklist but whatever I try both the card and the linked item are renames.

How can I achieve that?

Longer story:

When a card describing a feature is moved between columns I want to clone this card two times: one for iOS and one for Android. In the original card I want to have checklist with items named "iOS" and "Android" respectively but linking to cloned cards with exactly the same name as the original card. I tried different ways to achieve that, but every time I ended up with checklist items being renamed.


Answers:
author: Ludo
body: Hi,

Not possible.

Maybe You should create 2 checklists: one for IOS and one for Android. And an item named \[cardname\] for each checklist.

An another alternativ you can create items with a specific pattern \[Cardname\] \[OperatingSystem\] in the same checklist.


Tags: butler
When checklist item is promoted, automatically link to card.
Asked by Oppepperss:

**1**. When a checklist item is promoted to a card, we want to have the checklist item automaticallly link to the card. This way we won't have to go to the card, find the link and copy it again, and move it to the right place in the checklist.

**2**. Second, it would be great if the card is moved to done that the checklist item where the card is linked is set to done as well. Otherwise you also have to look up the checklist item (maybe no idea where it is) and set it to done seperately.

**Wh**y: The reason we want, or really need, this is that we want to have an overview for a person of what needs to be done. Unfortunately, Trello only shows an overview of cards you are assigned to, not checklist items. Or maybe we're missing something here?


Answers:
author: Ludo
body: Hi

To create a linked card from an item

```
when a item is added, convert the item to a linked card
```

To synchronize the itemstate

```
when a card is added to list "Done", for each card linked in the attachments, check item "{triggercardlink}"
```


Tags: butler

checklist

dependency

trigger
Automatically link Marker.io bug submissions to related card
Asked by Chris Aument:

We are trying to set up a bug tracker but Marker.io does not seem to have a way to link the new card to the existing relevant card. Has anyone found a way to do this?

\*update\*

There is a "Related Card" field you can activate in Marker.io which will allow this. However, it is limited to cards contained on the destination board only. My specific need is to link to cards on other boards.


Answers:
author: Chris Aument
body: Marker.io has added a search feature to the Related Card field. Type the first few characters of the card title to get results. Continue typing if the card does not appear right away. Thank you for the quick turnaround on adding this feature. Much appreciated.

comments: author: Gary Gaspar
body: You're welcome!


author: Gary Gaspar
body: Hey Chris,

Just to let you know that we fixed the issue. You can now add a Related card from any other board in your Trello.

Please try, and let me know if it works well :)

comments: author: Chris Aument
body: That is awesome Gary. I checked it out and still see only the cards from the destination board. Is there a way to specify which destination I want to pull from?


author: Gary Gaspar
body: Following up on our email conversation, it seems everything is working now ?
How i can change trello defult language to persian language ?
Asked by farshad hosseinpour:

1. I am living in iran
2. Our costumers dont understand english
3. I need use trello by persian language
4. How i can add this language ??


Answers:
author: Teodora V
body: Hi [@farshad hosseinpour](/t5/user/viewprofilepage/user-id/3701658)

Trello is currently available in the following languages:

English, Portuguese, French, Spanish, German, Finnish, Norwegian, Swedish, Russian, Polish, Hungarian, Ukrainian, Czech, Dutch, Italian, Turkish, Thai, Japanese, Traditional Chinese, Simplified Chinese and Vietnamese.

If you want to contribute you can reach out to the Trello team, but from what I am seeing here, at this time they are not translating any new languages:   
<https://trello.com/translations>
403 when creating a board from template
Asked by jbulcher:

I'm getting a 403 when attempting to create a board from a template. I click the "Create Board from Template" button, and a a green "Creating Board..." pops up in the upper right, quickly followed by a red "Unable to create board". Looking at the browser's developer tools console, I see a \`POST <https://trello.com/1/board> 403\` error.


Answers:
author: jbulcher
body: I should mention we use Trello Business class. I also just discovered that the board was created every time I asked, even though Trello claimed it wasn't - I've got six duplicate boards now.
Approval for Trello not showing on Trello APPs on Phone
Asked by RenoT:

Just noticed " Approvals for Trello" is not showing on Trello APPs, you need go to web page to get it done, any plan to change this?


Answers:
author: Ludo
body: Hi

Power up on app are limited to :

- custom fields

- calendar

- inactiv card

- vote

- map

- list limits

comments: author: RenoT
body: I see, thanks, Ludo... have a nice weekend...


author: Mary Smith
body: Will this change at any point? My team only uses Trello through the app?


Tags: approver
Problem upgrading to Business Class
Asked by g.boyd:

Hi guys,

I've just tried a couple of times to upgrade my team to a Business plan, but it seems to get stuck when it is authorizing the payment. It just freezes and the payment doesn't seem to go through.

Any help wold be greatly appreciated.

Thanks,

Gareth


Answers:
author: Matteo
body: Hi Gareth,

i'm having a similar problem.

Hope someone can help us
Why am I not seeing a group board on my mobile that I joined ?
Asked by peturredbird:

I downloaded the Trello app and completed my avatar and banner online and joined a group.   
When I logged into the Trello app on my mobile I cannot find the group I joined online and my avatar and banner are not showing


Answers:
author: Esme Crutchley
body: Hi [@peturredbird](/t5/user/viewprofilepage/user-id/3701003)

Could you give a little more information about your problem?

What kind of group did you join? Was it a Trello board, Trello team, or group within the Atlassian Community?

If you could give us a few more details we might be able to help

Esme :)
Have a look on calendar
Asked by Fr?d?ric BENEAT:

Hello,

I want to have visibility on all my calendars Trello. One place to see all the deadlines that I have set on different tables and projects. Can you help me ?

Thanks


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Fr?d?ric!  

I'm not the biggest Trello expert, but what I've done is sync all my boards to a personal calendar. (iCal)  

You could also try using the new Butler tool to create a rule for every board that any card assigned a due date would be duplicated into an additional master calendar board. Sort of a weird workaround.  

I hope someone else in the community has an easier way to pull this off. :)

comments: author: Fr?d?ric BENEAT
body: Hello,


author: Fr?d?ric BENEAT
body: OK, I'm going to use i cal. Should I download it from Trello?


author: Samie Kaufman - Your Gal at Gliffy
body: I think these instructions will walk you through it best:  
<https://help.trello.com/article/829-using-trello-with-google-calendar>


Tags: calendar
I can't delete a saved search
Asked by Marcos Gabler:

I don't see the "X" next to the saved search


Answers:
author: Ludo
body: Hi,

How do you connect to trello ?

From a integrated connexion (from Teams or Sharepoint,...) ?

If Yes, try from a direct connexion. Then try with other browsers.

<https://help.trello.com/article/827-saved-search>
How to invite a Multi-Board guest
Asked by hchae:

Hi,

I work with many outside clients and guest is the most primary feature I'll need to use.

I'm planning on upgrading to business class and want to know step-by-step guide on to how i invite multi-board guests.

There are guides on how to invite single board guest, but would I repeat the same procedures for every other boards or is there a way to invite him to multiple boards at once?


Answers:
author: Esme Crutchley
body: Hi [@hchae](/t5/user/viewprofilepage/user-id/3700701)

This is the help section to add multi-board guests <https://help.trello.com/article/1123-multi-board-guests>

However, I will point out this section: *For Business Class teams, users - whether team members or guests - that have access to multiple team boards are considered billable users.*This means that if one person is a guest on more than 1 board, they are billable, meaning that you would be billed and have to pay both for yourself and them.

Hope this helps!

Esme :)


author: Torben_trello
body: There is no specific way to invite a guest to multiple boards. You can add a user to a board using these steps: <https://help.trello.com/article/717-adding-people-to-a-board>

If the user is not a member of the team that board is part of the user will be a guest. If the user is added to more than one board within the team they will become a Multi Board Guest which would cause for the charge to apply: <https://help.trello.com/article/1123-multi-board-guests>


Tags: board

guest
Problem with italian vat number when try to pay for business class
Asked by Matteo:

Hello,

I'm italian and I'm trying to upgrade my free account to business class. I insert my credit card data, my vat number (called codice fiscale for Italy) but when i confirm i obtain an error sayn that my vat number is not correct

This is the screenshot of the error

![Cattura.JPG](/t5/image/serverpage/image-id/78310iB5EE2923820ED81C/image-size/large?v=v2&px=999 "Cattura.JPG")

What can i do?

With this error I'm not able to upgrade my trello.

Hope someone can help me!


Answers:
author: Jacob Bryant
body: I've got the same issue as this in the UK. Trying to pay for premium as a business but not working!


author: Gianmaria
body: Ciao Matteo, hai risolto il tuo problema? Io mi trovo nella tua stessa situazione. In caso fosse, mi spigheresti come ne sei venuto a capo? Grazie!


author: Torben_trello
body: Any chance that your companies VAT number is not allowing cross border transactions? In this case we'd recommend checking with your tax professional. It can be verified in VIES: <http://ec.europa.eu/taxation_customs/vies/vatRequest.html>

comments: author: Gianmaria
body: Hi, I have the same problem. I don't have a VAT code because I am a single person not a company. I just want to pay premium, is it so hard?


Tags: jira-work-management
Account permission - view only assigned cards
Asked by laurentw:

Hello,

I'm using Trello to coordinate tasks between internal stakeholders and external vendors. I was wondering if there would be a way to limit the view for external vendors so that they can only see the cards assigned to them. I would like to avoid creating separated boards for each one of them.  

Thanks!


Answers:
author: Deepanshu Natani
body: Hi [@laurentw](/t5/user/viewprofilepage/user-id/3700529)

Currently, Trello doesn't support such kind of permissions.

Once someone has access to a board, they'll be able to see and edit all cards on it.

As of now, you need to create separate boards in your case.

comments: author: laurentw
body: Hello Deepanshu,

Thanks for your feedback, that's what I thought. Do you know if there are any plans to change this?  

Thanks  


author: Deepanshu Natani
body: Hi [@laurentw](/t5/user/viewprofilepage/user-id/3700529) ,

This feature has been requested since a long time by few people but I am not sure if this is going to be available soon.


author: Bart
body: Hi [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) ,

This would be for me a life changer... How can we make this request a number one priority? This is the only thing holding me back for using Trello professionally.

comments: author: Deepanshu Natani
body: Hi [@Bart](/t5/user/viewprofilepage/user-id/3776490)

Just send the same words as your request to the Trello Support. May be Atlassian will expedite this request if it matches with their roadmap.

:-)


author: mustafa sener _Hipporello_
body: Hi [@Bart](/t5/user/viewprofilepage/user-id/3776490) and [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324)

As you know for limited external user access on Trello is not possible at the card level. This prevents Trello from being used by customer support teams to manage incoming requests from them.

However, in order to solve this and make Trello a matching option for Customer Support teams and for external user communication, we have built Hipporello. It is a service desk specifically built for Trello users. It enables external users to create Trello cards via emails and online forms which can be accessed through Hipporello service desk or embedded website.

It is not just a one-way tool. Once the Trello card is created you can make further communication directly on Trello card. You don't need to write an email or use other channels to contact the requester. Just your agent or you can write the answer, add the attachments, and click Submit button. And an automatic notification will be sent to the customer. The customer can reply directly from email or from the service desk portal by clicking the link created.

Please check it from either Trello power-ups or from our home page which you can find in my profile.


author: mustafa sener _Hipporello_
body: [@laurentw](/t5/user/viewprofilepage/user-id/3700529) I think this may help you to solve your problem :)


Tags: permission
while power-ups not similar betwen computer and phone?
Asked by TeamBenco 68:

I have not the same power-ups on my phone (calendrier, cartographie, champs personnalis?s et vote) and my computer (all power-ups but use R?p?titions).


Answers:
author: Deepanshu Natani
body: The mobile app of Trello supports only a few power-ups and not all the power ups that are available on the browser/ computer version.


Tags: power-up
I would like to use a single board to be able to launch other boards
Asked by Jim Emery:

I work in a company that has several regions in the Americas and we have several studios in each region. We have been using trello to keep up with all of the projects from each region and each studio, but tracking down all the boards for the "Americas" is kind of cumbersome as we also have other boards that we use. We would like to have a place where we can log in to the "Americas" board and use that to see all of the boards that pertain to that group. Is there a way to do that?


Answers:
author: Ludo
body: Hi,

You can use the princip of card mirroring or a powerup like unito.

See this

<https://help.trello.com/article/1097-mirroring-cards>

comments: author: Jim Emery
body: thank you, but that is not what I am looking for. I am looking for a way to organise groups of boards, not just cards in the boards. We have several boards that we work from and I need a way to quickly look at groups of boards.


author: Ludo
body: [@Jim Emery](/t5/user/viewprofilepage/user-id/3699967)

Why dont you create a team for each group or create collections ?

<https://help.trello.com/article/1004-creating-collections-for-business-class-teams>


Tags: administration

board

collection

group
Use Trello Butler to identify next incomplete item in checklist
Asked by Jennifer M:

I am trying to use the Butler feature in Trello along with Custom Fields Power-Up to display the next "unchecked" item on a checklist on the front card so I can see it without opening the card.

Currently I have the created the rule \[when the "{checklistitemname}" item is checked by me, set custom field "Next Activity" to "{checklistitemname}"\]

The problem is this rule will display the checklist item that I just marked as complete. I am looking for a variable or way to indicate that the "Next Activity" should be set to whatever the next incomplete is on the checklist for that item.

Is there a way to do this?


Answers:
author: Ludo
body: Hi,

there is a way, but it involves 2 constraints.

- items must be converted into linked cards.

- items must be ordered in reverse in the checklist (the first item at the last position and the last at the first position in the checklist).

Still interested ?

the continuation here...

```
when an item is checked, for each card linked from an incomplete item in checklist "{checklistname}", find the first card linked in the attachments, and set custom field "Next Activity" to "{multipliercardname}"
```

comments: author: Jennifer M
body: Thank you for that information. I will just manually type in the next activity since that seems less inconvenient than working within the constraints listed above.


author: leschnik
body: It would be great to be able to reference some common positions of checklists e.g. {cardchecklistlastitem}


Tags: butler