Overdue tasks in Jira dashboard
Asked by Antonio Carvetta:

Hey community,

I'm working on a dashboard that aims to highlight overdue tasks.

example: if a task with high priority is overdue if it hasn't been completed within 28d since its creation

Could you please advise the best way to tackle it?  

Filter creation is no biggie, as I can handle it. I'm more keen on gadget selections in the Jira dashboards.

Thanks.

Update 2nd of Aug - Resolved

1. Created a Jira dashboard with 2 columns, one to keep track of the overall task and another for the overdue
2. Gadget Utilised: Filter results, Created vs Resolved, Issue Statistics

Overall query:

project = AA and labels = xx AND labels not in (xx, yy,zz) and status not in (Mitigated, Done)

Use this query to have a comprehensive filter result and "Created vs Resolved" stats

While for the overdue:  

Project = AA and priority = Highest AND labels = xx and status not in (Mitigated, Done) AND created \<= -10d

I'm still seeking a way to track the overdue graphically.


Answers:
author: Nikola Perisic
body: Hello [@Antonio Carvetta](/t5/user/viewprofilepage/user-id/5193282)

One of the options that you can use here is the pie chart. Issue statistics is also a good gadget especially when you have the filter defined and also shows the percentage of the data.


author: Danut M _StonikByte_
body: Hi [@Antonio Carvetta](/t5/user/viewprofilepage/user-id/5193282),

I see two different cases here:

1. In progress tasks that are overdue already - it passed more than 28d since their creation and they are still not resolved
2. Resolved tasks that are overdue - they are resolved but it took more than 28d to be resolved

I'm afraid that it is not possible to achieve this with the native Jira gadgets or JQL. You could eventually try using the Control Chart report. My advice is to try searching on Atlassian Marketplace for apps that can do this.

If you consider the idea of installing an app, be aware that our **[Great Gadgets](https://marketplace.atlassian.com/search?query=great%20gadgets%20agile%20stonikbyte) app** can be helpful in both cases that I mentioned above.

For case #1, the app offers a **WIP Aging Chart gadget** that shows the issues from a filter or board by their age (time since creation). It allows you to set a threshold (like 28d) and the issues that are above the threshold are marked in red-color - these are the overdue tasks you are looking for.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/339633iE13586FA92B58C97/image-size/large?v=v2&px=999 "image.png")

For case #2, you can use the **Control Chart gadget**, which works the same.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/339637i7330FDD1544E0423/image-size/large?v=v2&px=999 "image.png")

Also, these gadgets can display a detailed report on they Data tab, in which the delayed (overdue) issues are highlighted in red-color.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/339638iFA141D9524103461/image-size/large?v=v2&px=999 "image.png")

Danut.

comments: author: Antonio Carvetta
body: Thank you. I managed to write up a query and use some existing gadgets (a combination of JQL, Filter result, Pie chart) without leveraging external gadgets.


author: Danut M _StonikByte_
body: Hi [@Antonio Carvetta](/t5/user/viewprofilepage/user-id/5193282),

Excellent. Could you please share with us a sample of the query that you used? Also, what do you mean by "JQP"?

Danut.


author: Antonio Carvetta
body: It was a typo. I updated the post with the resolution, although it's elementary. Open to suggestions


author: Vronik
body: Hi

Now you can create a general filter with all the information you are interested in including the fecha functions you need, then you can create a dashboard and you can include different gadgets using this filter that makes it easier for you to view the data as needed. It is also certain that anyway Nothing is standard in JIRA, there is an addon called EazyBi that is very powerful to do all of these things.

<br />

I hope to have more help

comments: author: Antonio Carvetta
body: Thank you. I managed to write up a query and use some existing gadgets (a combination of JQL, Filter result, Pie chart).


Tags: cloud

jira-cloud