youngmon/atlassian-qna huggingface dataset:
blog macro showing posts in wrong timezone
Asked by Bastian Uzlas:

Hello,  

we have the problem that blog entries are displayed with the wrong time. When I create an entry I see "created a minute ago" in my profile.  
The blog entry Macro says 11 hours ago.  

I did add the following option to setenv.sh, but without success  
---   
cat /opt/atlassian/confluence/bin/setenv.sh \| grep timezone  
CATALINA_OPTS="-Duser.timezone=Europe/Berlin ${CATALINA_OPTS}"  
---  

Is this a known problem and how can we fix this?  

<br />


Answers:
author: Diego
body: Hello [@Bastian Uzlas](/t5/user/viewprofilepage/user-id/1070838) !

As I understand, the creation date and the date showed in the Blog Posts macro do not match.

Currently, this is a known issue with the macro. It has been filed here:
> * [++***\[Confluence Server\] Displaying a blog post with the Blog Posts macro shows an incorrect post date***++](https://jira.atlassian.com/browse/CONFSERVER-59857)

As of today, there is no workaround or fix to this situation. The best course of action is to vote and watch for the report. Voting helps to increase the report visibility and watching it will keep you up to date with everything posted there.

Let us hear from you!

comments: author: Bastian Uzlas
body: hello,

ok, so we will wait for the fix. thank you!

best regards, bastian


Tags: confluence-server

server
Is it possible to use a Confluence page I created as a template?
Asked by Matthew Everitt:

I love the fact that there are templates available to use, but I'm wondering, is it possible to use a template I have created in Confluence?  

A few weeks ago, I made a full template for my design team, with iFrames and all sorts in, so all they have to do is copy and paste it over without having to do it themselves (something that cannot be done by simply importing a file from word, etc).   

Is it possible to create my own template from a page?


Answers:
author: Parvaneh Zand
body: Hi [@Matthew Everitt](/t5/user/viewprofilepage/user-id/4073387)

You can easily create a template, but there's no way to convert an existing page to a template. This means you should copy the contents of your page into the template and design it again.

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>


Tags: cloud

confluence-cloud
Failed to read 23 attachment(s). Confluence Server to Cloud Migration
Asked by Brian LeTourneau:

Plan failed {#toc-hId--1324052774}
----------------------------------

We couldn't complete your migration. Check the error details for each task and then try running a new plan.

0% - Failed to read 23 attachment(s). Check the Confluence log file for more details.

How do I resolve this? I'm trying to go from the Confluence server that I have on my PC to Confluence Cloud. How do I find the 23 attachments?


Answers:
author: Diego
body: Hello [@Brian LeTourneau](/t5/user/viewprofilepage/user-id/3936888) !

The error you are facing usually shows up when files are missing from the server itself.

There are two possible ways to fix the situation, before or after migration.

Both solutions are explained here:
> * [++***\[Confluence Server\] Resolve missing attachments when migrating to cloud via Confluence Cloud Migration Assistant***++](https://confluence.atlassian.com/confkb/resolve-missing-attachments-when-migrating-to-cloud-via-confluence-cloud-migration-assistant-1021228358.html)

Let us hear from you!

comments: author: bolson003
body: **Step 4 states "If you want to use a new file in place of the missing attachment, attach the file." No instructions are given on how to do this. Further, in our case, it appears the attachments claimed as missing are in fact present and being correctly referenced (loaded) into pages. The only discrepancy is the the filesystem path (that is, the path logged as WARN ("were looking at"). I've touched empty files at these locations and updated the ownership/perms accordingly so the migration wizard will claim them and continue, but the error persists.**


Tags: confluence-server

server
"create_content" condition parameters
Asked by HerrmaSa:

Which parameters do i need to pass to the "create_content" condition in my atlassian-connect.json? On install it is always complaining about the type:

> Installation failed. The app includes a web fragment condition (create_content) with invalid parameters (Could not determine type of class to check permissions against: contentType = null).


Answers:
author: Diego
body: Hello [@HerrmaSa](/t5/user/viewprofilepage/user-id/248262) !

As I understand, you need to develop and application for Confluence and need some guidance on how to get started.

I believe that our sister community will be well equipped to assist you with this request! You can raise your question there:
> * [++***\[Atlassian Developer Community\] Confluence Development***++](https://community.developer.atlassian.com/c/Confluence)

Let us hear from you!


Tags: cloud

confluence-cloud
How to embed service desk report in confluence
Asked by Kevin Lim:

Want to consolidate all information on confluence, so want to be able to embed service desk report in confluence page.

Using iframe is do-able but it take up too much space on the page, prefer a more native embedding like the /jira method.


Answers:
author: Diego
body: Hello [@Kevin Lim](/t5/user/viewprofilepage/user-id/3800797) !

As I understand, you need to display reports from Jira Service Desk (JSD) directly in Confluence.

While embedding the actual reports in Confluence (like Jira issues) is not possible, you should be able to create gadgets in Confluence. You can check more details on Gadgets here:
> * [++***\[Jira Service Desk\] Add and customize gadgets***++](https://support.atlassian.com/jira-service-desk-cloud/docs/add-and-customize-gadgets/)

After creating the Gadgets in Jira, you should be able to get them in Confluence by doing the following in Confluence:
> 1. *Create or edit a page*
> 2. *Click the + button in the toolbar*
> 3. *Select "View More"
>    ![Screen Shot 2020-09-08 at 13.34.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/109570iFCF5F16805B0CA50/image-dimensions/339x400?v=v2 "Screen Shot 2020-09-08 at 13.34.22.png")*
> 4. *Search for the gadget you created*
> 5. *Add it to the page*
> 6. *Publish the page*

Let us hear from you!


Tags: cloud

confluence-cloud
Can I export Page analytics to excel?
Asked by Nadine Arboleda:

Can I export Page analytics to excel?

Can only seem to export space analytics. Thanks


Answers:
author: Ste Wright
body: Hi [@Nadine Arboleda](/t5/user/viewprofilepage/user-id/3588678)

What page analytics are you looking to export?

You can export page analytics from the space's Analytics screen:

1. Go to your space and select "Analytics" from the left-hand menu
2. On the tabs, select "Pages"
3. Limit what content to include
4. Select the breadcrumbs (3-dots) icon in the top-right, and select "Export Excel"

This provides details such as last modified, last viewed and unique/total views in a specific timeframe. It doesn't seem to provide the more granular detail of per-day visits though - if this is what you're looking to export.

See more on what export options are available on [this page](https://support.atlassian.com/confluence-cloud/docs/view-insights-on-spaces/).

Ste

comments: author: Toby Jackson
body: If the report included the space key it'd actually be useful, but just the 'name' makes it hard to actually action any of the data it provides when dealing with \> 100 spaces.

Shame.


author: Howard Nedd
body: Is there a way to export a single page from the analytics tab?  
Also, is there a way to export the attachment data from the Space analytics?

Thank you in advance.

Regards,  
Howard


Tags: cloud

confluence-cloud
Integrating Jira and Confluence over SSL
Asked by Ascania IT:

Hello,

I am trying to integrate JIRA and Confluence together. They both run over port 8443 on different servers.

<https://sd.corp.ascania.ua:8443>

<https://cf.corp.ascania.ua:8443>

I added certs SD and CF to sd.server And added certs SD and CF to cf.server. So when I use wget <https://sd.corp.ascania.ua:8443> on CF.server it return correct index.html, and from SD.server wget <https://cf.corp.ascania.ua:8443> return correct index.html.

When wizard setup Confluence (after clear install) connect to Jira I have error: connection refused...

![Connect Jira error.jpg](/t5/image/serverpage/image-id/109024iE9B14D8D421D21EE/image-size/large?v=v2&px=999 "Connect Jira error.jpg")


Answers:
author: Ascania IT
body: SSLPoke test from CF server

```
adminsd@jiraconf:~$ java SSLPoke cf.corp.ascania.ua 8443
Successfully connected
adminsd@jiraconf:~$ java SSLPoke sd.corp.ascania.ua 8443
Successfully connected
```

from SD server:

```
adminsd@sd:~$ java SSLPoke sd.corp.ascania.ua 8443
Successfully connected
adminsd@sd:~$ java SSLPoke cf.corp.ascania.ua 8443
Successfully connected
```

HTTPClientTest: from SD server (and the same answer from CF server):

```
java -jar httpclienttest-1.0.2.jar https://sd.corp.ascania.ua:8443
....
HTTPClient: Connection Successful to https://sd.corp.ascania.ua:8443



java -jar httpclienttest-1.0.2.jar https://cf.corp.ascania.ua:8443
...
HTTPClient: Connection Successful to https://cf.corp.ascania.ua:8443

```

At SD server ../log/atlassian-Jira.log error:

```
2020-09-03 05:07:43,801+0300 HealthCheck:thread-6 ERROR ServiceRunner [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL health>
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid c>
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
```

And on SD server have gadget.common.error.500

comments: author: Ascania IT
body: on SD server added sertificate to store by command and gadget.common.error.500 disapear:

```
 sudo keytool -import -alias tomcat -file SD.cer -keystore /opt/atlassian/jira/jre/lib/security/cacerts
```

also added CF.cer, CA.cer and SubCA.cer

The same did on CF server.

But Integrating Jira and Confluence has error I wrote at description


Tags: confluence-server

server
Sharepoint file integration
Asked by Adonis Gilbert:

I have a Confluence page and I want to show the contents of a SharePoint Excel file on it. I can create a link to the file, but is there a way to show the contents of the file instead of redirecting people?


Answers:
author: David Toussaint _Communardo_
body: Hi [@Adonis Gilbert](/t5/user/viewprofilepage/user-id/3784104) As far as I know there is no easy way to achieve this with a vanilla Confluence. But there are a few apps available in the Atlassian Marketplace that allow this for different hosting options (Confluence Cloud, Data Center, Server; SharePoint Online, 2016, 2019,...), for example the [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview). You may want to look into that option although it requires installing 3rd party Apps to Confluence.

**Disclaimer:** I'm working with Communardo, the company behind the mentioned [SharePoint Connector for Confluence](https://marketplace.atlassian.com/apps/1218247/sharepoint-connector-for-confluence?hosting=cloud&tab=overview).

Let me know if you need anything else related to that topic.

Cheers, David


Tags: cloud

confluence-cloud

sharepoint
Page editor becomes unresponsive and pop up some errors
Asked by ???:

Page editor pop up some errors like the file takes longer to load than usual or editor doesn't load this time and connect timeout or can't save the page.the process consume a lot of CPU.and restarting confluence can fix this issue but it's not the ideal solution cuz it occurs often these days.i refer to this <https://jira.atlassian.com/browse/CONFSERVER-58217> and the issue is quite similar with mine.i plan to try the 2nd solution but i'm not sure if it will be fixed.May i know cause of trigger this bug and how to process with 2nd solution.

the following appears in the atlassian-synchrony-proxy.log

![a.jpg](/t5/image/serverpage/image-id/109022iB20BA4DA112D3243/image-size/large?v=v2&px=999 "a.jpg")the following appears in the catalina.log

![b.jpg](/t5/image/serverpage/image-id/109023i2C83DAAE7D2719E3/image-size/large?v=v2&px=999 "b.jpg")


Answers:
author: Marc Botermans
body: Hi,

You did not mention which version of Confluence your organisation is currently using but I will share some of my experiences.

After one of my clients upgraded to release 7.0.0 they experienced a similar issue. After a while Confluence became inresponsive. We disabled the feature "Collaborative Editing" until a more recent version of Confluence became available (7.1 if I remember correctly). Nowadays this is not an issue anymore.

If upgrading Confluence is an option for your organisation, you can find the release notes at <https://confluence.atlassian.com/doc/confluence-release-notes-327.html> or ask Atlassian Support how to solve this issue.

Regards,

Marc

comments: author: ???
body: Hey,Marc.

Thx for your sharing ,the current version of confluence is 6.15.2.

In the URL that i mentioned above shows it's the bug of 6.15.2 and upgrading is one of the solution to fix this prob, but i'm wondering if the 2nd solution is effective, cuz this is the minimal changes to our current structure.


author: ?? ?
body: version is 7.14.1,

This happens when you open a certain page, but not when you open other pages. Is it a memory problem?


Tags: confluence-server

server
Questions about changing plans (Premium to Standard)
Asked by Takeshi Shimoyama:

We are currently operating on the standard plan, but we are considering changing to the premium plan.

Is it possible to switch to the standard plan after operating with the premium plan?


Answers:
author: Sramanth Pandeti
body: Hi [@Takeshi Shimoyama](/t5/user/viewprofilepage/user-id/4073050) Welcome to the Atlassian Community!

Yes, It looks like you can downgrade to a lower level plan (premium -\> standard) after operating with the premium plan. It's mentioned in the documentation here under change your plan section : <https://confluence.atlassian.com/adminjiracloud/jira-cloud-plans-972338880.html>

comments: author: Takeshi Shimoyama
body: [@Sramanth Pandeti](/t5/user/viewprofilepage/user-id/4004743) Thank you for your reply. My question has been resolved!!


author: Sramanth Pandeti
body: [@Takeshi Shimoyama](/t5/user/viewprofilepage/user-id/4073050) Great. Please accept the answer, so it can help others in the future too ?


author: Tomasz Stasiak
body: I tried to downgrade from premium to standard, but it redirects me to a form, then there's no further action or response, and the plan still remains premium.


Tags: cloud

confluence-cloud
Macro >> Contenido Externo >> "Hoja de ruta de JIRA" y "Gr?fico Jira"
Asked by Gestion de Proyectos:

Hola buenas tardes,

**Macro \>\> Contenido Externo \>\> "Hoja de ruta de JIRA"**

?C?mo podr?a hacer funcionar esta Macro? No me arroja ning?n resultado. Lo que necesito es crear reportes y gr?ficas pero de todos mis proyectos en conjunto. No s?lo de un Proyecto en especifico.

Actualmente me aparece de la siguiente forma:

![Hoja de Ruta 1.PNG](/t5/image/serverpage/image-id/108961iEE53B3B362FFADA4/image-dimensions/657x311?v=v2 "Hoja de Ruta 1.PNG")

![Hoja de Ruta 2.PNG](/t5/image/serverpage/image-id/108962iE3CFFAA34D152B22/image-dimensions/655x310?v=v2 "Hoja de Ruta 2.PNG")

**Macro \>\> Contenido Externo \>\> "Gr?fico Jira"**

Tambi?n intent? usar el JQL para que me muestre estatus de m?s de un Proyecto, pero no he podido obtener resultados exitosos:

![Macro Grafico Circular.PNG](/t5/image/serverpage/image-id/108964iA95DD00BCB6D665C/image-dimensions/664x467?v=v2 "Macro Grafico Circular.PNG")

Espero puedan ayudarme, muchas gracias.


Answers:
author: Fabian Lim
body: Hola [@Gestion de Proyectos](/t5/user/viewprofilepage/user-id/4031164)

Creo que la funcionalidad de roadmaps depende de la licencia Jira. Si tienes "Standard" solo puedes ver un proyecto. Pero si est?s en "Premium" puedes seleccionar varios proyectos.

Te funciona si solo seleccionas un proyecto?

Saludos


Tags: cloud

confluence-cloud
Dynamic variable for all labels currently applied to a page
Asked by Dominic Oliaro:

When one uses the "How-To Article" template, it solicits labels before creating the page, and then uses those labels to populate the included "Content By Label" macro, providing "Related Articles" at the bottom of the template. However, the labels in the "Content By Label" macro do not change when labels are subsequently added or removed from the parent page.

Is there a way in which the "Content By Label" macro would use the labels currently applied to a page and subsequently update the list of "Related Articles". Or some way to update the related articles based on the current, not initial, labels?


Answers:
author: Parvaneh Zand
body: Hi [@Dominic Oliaro](/t5/user/viewprofilepage/user-id/3894325)

It cannot be done automatically! Once you choose a label and set it up in the macro browser, you'll see a list of pages that have the selected label, whether the parent page is labeled or not!

So whenever you need to change the result or add more labels, you should edit the parent page, edit the macro, and change the labels.


Tags: confluence-server

content-by-label

server
How to rearrange the rows of a metadata table?
Asked by sourabh.dadhich:

How to shuffle the metadata table created from macro?

For e.g:

How to move the section row to top and the control statement to bottom?

![conf.png](/t5/image/serverpage/image-id/108943iCFE5B76658D8BCD5/image-size/large?v=v2&px=999 "conf.png")


Answers:
author: Diego
body: Hello [@sourabh.dadhich](/t5/user/viewprofilepage/user-id/4072096) !

As I understand, you need to sort a Table within Confluence. What I can tell you is that currently, sorting is possible only when you use Header Row, not Header Column. Excerpt from our documentation about page formatting:
> *When viewing a table on a page, you can sort it by clicking the sort icons in the header row. Your sorting choices don't impact what other people see.*

Also, take note that sorting *does not* affect everyone else, just what you are currently seeing.

For you to swap positions of the values and headers in that table, you will need to manually change their positions.

Here is our full document about page formatting:
> * [++***\[Confluence Cloud\] Format your page***++](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/)

Also, I believe that this answers your other question:
> * [++***\[Atlassian Community\] How to reorder the labels and rows of a metadata display table in confluence?***++](https://community.atlassian.com/t5/Confluence-questions/How-to-reorder-the-labels-and-rows-of-a-metadata-display-table/qaq-p/1471214)

Let us hear from you!


Tags: cloud

confluence-cloud

macro

metadata
Setup Site
Asked by Karsten Constantin:

After a new installation, I cannot access the setup site. No error message.


Answers:
author: Diego
body: Hello [@Karsten Constantin](/t5/user/viewprofilepage/user-id/4072740) !

As I understand, your Confluence instance is not accessible after the installation has finished.

To better understand

The first thing you can do is to look into the logs generated by Confluence. Here we have more information about Confluence logs:
> * [++***\[Confluence Server\] Working with Confluence Logs***++](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)

With this description in mind, I have a few questions:
> 1. *What shows in your browser when you try to access Confluence?*
> 2. *What happens if you try to access Confluence in the Server itself (localhost)?*
> 3. *Do you have any other application running in the server that runs Confluence?*
> 4. *Did you install Confluence using the installer or was it a manual installation?*
> 5. *Which version of Confluence are you trying to install?*
> 6. *Do you have more than one Confluence instance running on the same server?*

Accessing Confluence via localhost means that you will need to use a browser running on the server itself and then access Confluence with it. If you did not change the ports used by Confluence, you should be able to access it with localhost:8090. The 8090 is the default port for Confluence to run on.

Let us hear from you.


Tags: confluence-server

server
Prevent page deletion
Asked by Matteo Gubellini _SoftComply_:

Hello,

I'm seeing a behavior that puzzles me... if I restrict the permissions of ALL users to read-only in a space, I'm still able to delete a page.

Any idea on why this happens?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Restrictions only control read and edit on sub-sets of pages.

Delete rights are controlled by space permissions.


Tags: confluence-server

server
Confiforms Form Field - formatting Section
Asked by Gabe Belknap:

Hi folks,

I am looking for help on a form, where I am trying to do two things.

1. I would like to remove the line below the line below Section

2. Align the Section name to the center of the page

Any help on these is most appreciated.

Thanks!!

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/108906i8145BB74E2EA9384/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Could you help me to understand how this "section" is related to ConfiForms?

Are you referring to a "section" field type in ConfiForms app? Do you have it styles with custom styles / CSS (in other words - why is it green and in the box!?)?

Alex

comments: author: Gabe Belknap
body: Hi Alex,

This section is a Field Form Definition, within Form Definition.

Yes, the current Field Form Definition is setup as a Section, with some CSS to try and separate it out.

The issue is, I have many Sections with fields under them, and as a result it is hard for users to determine which Section is what.

I think if i can center the Section label, i can solve for most of that...but removing the underline would be nice.


author: Alex Medved _ConfiForms_
body: Having something like this

```
text-align:center; width:100%; position: absolute;
```

in the CSS parameter maybe. But honestly, CSS is so versatile and there are myriads of options you can use...


author: Gabe Belknap
body: Thanks Alex.

That is exactly what I was looking for, but for some reason now that field is over top of another field (Your Name) when I save the page. See attached.

Any thoughts on how to remedy that?

![Capture1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/108919i2501F6F5C42FBB9F/image-size/large?v=v2&px=999 "Capture1.JPG")


Tags: confiforms

confluence-server

server