youngmon/atlassian-qna huggingface dataset:
Confluence Governance Process
Asked by DPA:

Hello

We are rolling out Confluence within our organization. I want to understand if there is any Governance process we should implement(like Tag format, linking document across spaces(not keeping 5 copies in 5 different spaces)) etc .

Thanks

DP


Answers:
author: Emily Errico
body: I'd add: the most important thing is enforcing consistency. Our Confluence didn't start out with a consistent governance process, so there's a lot of great information that isn't readily available to the people who are looking for it. From experience, I can say it is a giant pain to switch from one governance process to another or try and merge several governance processes.

Also, make sure that your governance process, whatever you choose, is intuitive to your users. If it makes more sense to them to have the author of a page add as many labels as they can think of with one assigned gardner to clean up after them, then do that.

I ultimately agree with [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454), ask the people who are using Confluence the most for their input before implementing any governance process.


author: Nic Brough -Adaptavist-
body: Most of your "governance" should be driven by you and your users.

As a general rule, form a stakeholder group and have them decide on the guidelines for usage. They should be people who will be making the most use of Confluence, and be representative of all your users. Have a Jira project (or at least some way) to record requests for change so the group can choose whether the changes are right (and handle support calls and new space creations if you're limiting that to admins only, and so-on)

To answer your examples and add a hint:

* "linking, not keeping 5 copies" should probably be done with "one page as the source, using the include macro on the other 4 places the content is wanted"
* Tags need to be useful to the users, so I would generally not try to create a rigid format. Try to agree on some guidelines - always use a specific character to separate words (not mix +_-. etc, and never never spaces - they do not work), and agree on one spelling standard for common languages. If, for example, you are labelling in English, decide if you're going to use English (colour) or American English (color).
* Related to label rules - get someone who is willing to curate content. Give them a page which shows them recent new labels and maybe a label "cloud" so they can go in and change ones that don't fit or are single-use. Ideally, give them reports on labels that are barely used. Show them the "recent content" so they can see what people are up to, but also think about how to curate old pages that may need updates or even removing.
Some pages I got page not found permission issues
Asked by F?bio Cabrita:

Hello,

After being unable to launch confluence as I have done for the past 6 months(startup.sh and not as a service), I decided to restore all the content by migrating at home directory, attachments, index and confluence.cfg.xml from that previous VM who had confluence to another VM in a previous workable state, and have checked all permissions but there was no difference there, but still in some pages I got the confluence builtin page not found relating missing content or permission issues, but the info is all there.

Then if I reindex It, I simply lose the access to all my previous work and can only see a list of pages from the previous state of this VM.

Anyone knows how to solve this?

Thanks!


Answers:
author: Shannon S
body: F?bio,

When you said you're not able to start Confluence using startup.sh can you let us know what that means? What errors where you getting when you try to run it, and what errors are in your Confluence Server logs?

Regards,

Shannon
Inserting more than one panel on a page
Asked by Trina Peck:

I'm trying to add several panels to one page but after adding four panels I'm unable to add more. The page is formatted with a two column layout. I add the panel and after clicking Insert, nothing displays on my page.

Has anybody else seen this behavior and is there a fix? I didn't find anything with a search.


Answers:
author: Kay Brown
body: Hi Trina,

I was able to successfully add 6 panels to a two-column layout, 5 in the left-hand column and 2 in the right-hand column. Did you try using a different browser?

Regards,

Kay

comments: author: Trina Peck
body: Thanks for the quick answer. I also created a new page and had no issue with adding multiple panels. The page I'm working on, I'm reformatting current content so I'm going to start fresh.

It really is an inconvenient.


author: Kay Brown
body: You're welcome. Good luck!

Kay


Tags: confluence-server

server
Confluence Cloud Mobile FAIL
Asked by Allan Brumer:

Yesterday I received an update for Confluence Cloud Mobile.

Today the app fails to authenticate.

I'm seeing this issue across the company. It is not isolated, it is everyone.

I need a fix yesterday.


Answers:
author: Brant Schroeder
body: Looks like from the comments in the app store that others are having this issue. I would raise a support request with Atlassian.

<https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud
Change create from template macro button color
Asked by James H:

Hi all,

I'm trying to change the Create from Template macro button color, It doesn't seem that this button gets its coloring from the Look and Feel \> Color Scheme page. I've tried adding some custom CSS but obviously not getting this quite right. The source of a page using this template is:

\<p\>\<a class="aui-button create-from-template-button conf-macro output-inline" data-space-key="CUS" href="[https://docs.x.com?templateId=3440645\&amp;spaceKey=CUS\&amp;newSpaceKey=CUS](https://docs.x.com/?templateId=3440645&spaceKey=CUS&newSpaceKey=CUS)" data-template-id="3440645" data-hasbody="false" data-macro-name="create-from-template"\>Add a Customer Page\</a\>\</p\>

I figured the CSS would be something like:

.create-from-template-button {background-color: blue;}

but this isn't working.


Answers:
author: Igor M.
body: Hello,

You can use the following CSS in your space stylesheet

```
#main-content a.create-from-template-button {
background-color: rgba(0, 0, 255, 0.3);
}
```

Regards,

Igor

comments: author: James H
body: Perfect thanks Igor!

Also I was able to change the hover color with the following:

```
#main-content a:hover.create-from-template-button { ... }
```


Tags: atl-adm

colour

confluence-server

css

server
Include Page macro for Blogs
Asked by Janakiraman S:

Hi,

1) I face an issue when trying to embed a Blog that is created in one space, into another space using the Include Page macro. The created blog seems to appear in the Include Page macro after a manual re-indexing. I know ideally Include Page macro serves only Pages efficiently and not blogs, but my business requirement is such. Any leads / suggestions is highly appreciated.

2) Is there a way for Admins to debug the inbuilt Macros of Confluence?


Answers:
author: Fabienne Gerhard
body: Hi [@Janakiraman S](/t5/user/viewprofilepage/user-id/1147758)

why don't you use the [Blog Macro](https://confluence.atlassian.com/doc/blog-posts-macro-139470.html) for showing Blog Entries from one or many spaces in another space.

-\> Just restrict spaces which you want to show.

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/24451iB448A43F5FF775D1/image-dimensions/473x117?v=v2 "grafik.png")
Custom CSS on page
Asked by Sergey Onanchenko:

Hi2All,

I'm trying to highlight part of table when jumps to anchor.

As per <https://jira.atlassian.com/browse/CONFCLOUD-34966>, I need to add custom CSS

I've inserted "Style" macro to page and text

```
#:target { display: block; border: dotted; background-color: #ffa; -webkit-transition: all 1s linear; -transition: all 1s linear; }
```

But seems it doesn't work as even #elementid doesn't modify anything.

So the question - how to use custom CSS on page for Confluence Cloud.


Answers:
author: Suren Raj
body: Hi, Sergey.

<br />

Custom CSS is a restriction on Confluence Cloud. Thus, you would not able to define the CSS in Confluence. See [Restricted functions in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html).

Cheers

Suren Raj


Tags: cloud

confluence-cloud
URL or hyperlink to page creation via template
Asked by Matthew Arno:

Hi - I'd like to use a hyperlink in Excel to automatically create a page in Confluence using a template. Currently I have a button on a Confluence page that uses a template to create a new page. Clicking this button goes to a URL that guides the creation of a page in a certain space using the template ID. e.g. https://\[confluence\]/?templateId=65175583\&spaceKey=\[spaceID\]\&newSpaceKey=\[spaceID\]\&title=GPYYNNNN

\*\*I have replaced the actual address and space keys with \[dummy IDs\]\*\*.

I copy this link and paste it into Excel but when I click on it, instead of opening a new page using the indicated template, it opens an 'updates' page on confluence (#all-updates). Does the URL only work as part of a clicked button on a page?

Cheers,

Matt


Answers:
author: Jason B
body: Hi Matthew,

The button has some extra code in there to help it run, but it looks like it ultimately redirects to a different URL:

https://\[confluence\]/pages/createpage-entervariables.action?templateId=65175583\&spaceKey=\[spaceID\]\&title=GPYYNNNN\&newSpaceKey=\[spaceKey\]

I tested this, and it seems to work for me. Give it a try and let us know how it goes!

Kind Regards,

Jason

comments: author: Matthew Arno
body: Hi Jason - works a treat, thanks. I can also use values in the Excel file to populate the title; even cleverer!

Cheers,

Matt


author: Casey Meijer
body: Note that you can also use the GET parameter fromPageId=XXXXXX to create the page under a parent page with id XXXXXX.


author: Marcel Kleinl?tke
body: Looks good. Is there an documentation which parameter I can add to the URL... add a label, add a watcher and so on?!?!


author: Casey Meijer
body: Unfortunately I haven't seen any such documentation. I just experimented with manually adding pages and copied parameters from there (it can be a bit annoying though as it sometimes redirects quite quickly).


author: Casey Meijer
body: Maybe [@Jason B](/t5/user/viewprofilepage/user-id/1152481) can direct us to some documentation?


author: Kirstin Seidel-Gebert
body: This helped a lot. Thank you all!


author: Nikhil Owalekar
body: This does not work anymore. Any alternatives ?


author: Kirstin Seidel-Gebert
body: Which Confluence version are you on, Nikhil?


author: Nikhil Owalekar
body: I just noticed that the question has the \`confluence-server\` tag. I'm on Confluence cloud though.

License Information for Confluence Cloud {#toc-hId--442027539}
--------------------------------------------------------------

### Confluence 1000.0.0-7bc17ff2a92f {#toc-hId-248533935}


author: Kirstin Seidel-Gebert
body: This article is about Confluence **Server**. It seems that this does not work on Cloud - at least not the same way.


author: Austin G
body: [@Sam Lucas](/t5/user/viewprofilepage/user-id/5105690) this is another article that highlights the issue.


Tags: confluence-server

server
Confluence index time
Asked by Lukas K.:

Hi,

is it possible to set specific time to Confluence re-index?

I see setting for the regular indexing (every 5 and 30 minutes) but I dont see settings for automatic reindexing.

I need to reindex dont start during the day because of heavy load for server.

Thanks


Answers:
author: Yogesh Mude
body: HI [@Lukas K.](/t5/user/viewprofilepage/user-id/609495)

You can find the below questions that have been raised by diff people about the auto reindex and the answer is no or not require.

<https://community.atlassian.com/t5/Confluence-questions/Automatic-Re-Indexing-in-Confluence/qaq-p/78947>

<https://community.atlassian.com/t5/Jira-Core-questions/Can-I-set-up-an-auto-reindex/qaq-p/371062>

comments: author: Lukas K.
body: Hi Yogesh,

from first link it seems that reindex process should not run automaticly. Hmm...

maybe something sometimes launches it

I'll try to watch it...

thanks :-)
URL Links in issue Description don?t work(xslm file, docx file)
Asked by Belima:

I create links in the description of the issue within JIRA but it does not work.

Does anyone know how to do it?


Answers:
author: Belima
body: Thank you Paulo


author: Paulo Alves
body: Understood, so basically I was able to do it on Chrome using an extension.   

Like this one: <https://chrome.google.com/webstore/detail/enable-local-file-links/nikfmfgobenbhmocjaaboihbeocackld>  

I'm not sure if this is the best practice, but it works. I've found this article with a good explanation: <https://confluence.atlassian.com/jirakb/can-t-link-to-local-files-from-within-jira-216958260.html>  

Cumprimentos,  
Paulo Alves.


author: Belima
body: Hi Paulo,

file:\\\\Assia.mercedes.corp\\route....\\route...\\...

The file taht I am toolking about, is located on a local server.

Thanks


author: Paulo Alves
body: Ol? Emanuel,  

Claro, podes-me enviar um screenshot de como est?s a adicionar um link na descri??o?  

Cumprimentos,  
Paulo Alves

<br />

// English version - Just in case someone has the same problem  

Hi Emanuel,  

Of course, could you please send me a screenshot about how you are adding a link to the description?  

Regards,  
Paulo Alves.


author: Belima
body: Hi Paulo,

I am using Jira Server.

Could you explain me how to do it, in portuguese?

Thanks a loot


author: Paulo Alves
body: Hi Emanuel Lima,

Are you using Jira Cloud or Jira Server? And which links would you like to create? At least on Jira Cloud, we can add an external link to url or add an attachment to the description...

<br />

Regards,  
Paulo Alves


Tags: jira
Connect Confluence with Jira Service Desk using Crowd
Asked by valerian Baillet:

Hi,

I try to connect Confluence with Jira Service Desk. I choose to let see the confluences' pages to the active customers of my Jira Service Desk.

But when I try to see a page with the customer from the portals, I have to connect the customer to Confluence. he can't because he doesn't have the license .

How can I do that ?

Best regards,


Answers:
author: valerian Baillet
body: I finally found why I can't connect. I use crowd and I forgot to add the groups of clients to the Oauth.

For people with the same problem, We have to create a group in crowd and add it ine the Directory\&Groups tab under Applications tabs.


author: Danyal Iqbal
body: You need to allow anonymous access to those pages/spaces or forget about your proposed workflow- it is incorrect.

comments: author: valerian Baillet
body: Anonymous access is for all people, not only your customers.

My workflow works only in one case: all your customers are in a crowd directory and also in the same jira service desk groups. We need to connect jira service desk to crowd and confluence to crowd with a user repository. With that config, we can allow the group to connect to confluence with no problem


author: Ricardo Caeiro
body: Hi Valerian,

In the Project Settings of your Service Desk you can navigate to Knowledge base, and under viewing, you can choose the option to make your KB readable by all your Service Desk customers. In this case, they won't need to have a Confluence license.

comments: author: valerian Baillet
body: Hi,

Thank for your answer, I already do this but I can't connect anyway. I use crowd for the saving my users' informations. Maybe I forgot a parameter in crowd.


author: Yogesh Mude
body: HI [@valerian Baillet](/t5/user/viewprofilepage/user-id/1213982)

[Here](https://confluence.atlassian.com/jirakb/guide-to-link-knowledge-base-to-jira-service-desk-for-unlicensed-user-816677228.html)is the detail documentation about the Guide link to knowledge base foe JSD unlicensed user.

[Here](https://community.atlassian.com/t5/Jira-questions/Grant-reading-access-to-knowledge-base-to-JIRA-Service-Desk/qaq-p/145994)is the accepted answer related to this.

Hope this help.

comments: author: valerian Baillet
body: in your first link they speak about OAuth, but in my configuration, I had two kinds of OAuth, which do I use ?


Tags: jira-service-desk

jira-service-desk-server

server
How to modify a Release Note Template in confluence
Asked by Anjana Bhattacharya:

Please assist in some documents where i can create release notes in confluence.


Answers:
author: Ollie Guan
body: Hi [@Anjana Bhattacharya](/t5/user/viewprofilepage/user-id/1360881),

Please refer to the following help documents:

<https://confluence.atlassian.com/conf63/blueprints-929729009.html>

<https://confluence.atlassian.com/conf63/administering-site-templates-929729650.html>

comments: author: Anjana Bhattacharya
body: [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

Thanks for the help. But i have seen somewhere where you have proper release notes made in confluence. The above ones are just creating simple templates.

Do u have any idea regarding the below one-

<https://confluence.atlassian.com/display/JIRA041/Creating+a+Custom+Release+Notes+Template+Containing+Release+Comments?_ga=2.65167918.1265077850.1528784749-1379688705.1526980600>


author: Anjana Bhattacharya
body: Hi [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

How can i create release notes in confluence. I guess there is some template but how do i get that or create that?


author: Ollie Guan
body: Hi [@Anjana Bhattacharya](/t5/user/viewprofilepage/user-id/1360881),

Can you describe your requirements more specifically?


Tags: confluence-administration
How to modify a Release Note Template in JIRA Cloud?
Asked by Anjana Bhattacharya:

Please assist in some documents where i can create release notes in confluence.


Answers:
author: Mirek
body: I am afraid that this is not possible on JIRA Cloud. See this feature request for more details

<https://jira.atlassian.com/browse/JRACLOUD-41489>

I think you might try a Marketplace add-on called Automated Release Notes

[https://marketplace.atlassian.com/apps/1215431/automated-release-notes-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215431/automated-release-notes-for-jira?hosting=cloud&tab=overview)


author: Aron Gombas _Midori_
body: Not possible in Jira Cloud, unfortunately.

There are apps that help you to solve the problem, maybe even better than the built-in feature. Better PDF Exporter is definitely a viable option.

See: <https://www.midori-global.com/products/better-pdf-exporter-for-jira/cloud/template-gallery#release-notes>


Tags: cloud

confluence-cloud
Automated filter
Asked by Fergus Dunne:

I was wondering if there was anyway to have a preset filter on a Confiform rather than manually selecting the filter.

To explain a bit more I have several rows of data with several headings and am looking to create a preset filter so when activated it will bring up the the latest set of results based on that filter rather than manually filtering all the time


Answers:
author: Alex Medved _ConfiForms_
body: [@Fergus Dunne](/t5/user/viewprofilepage/user-id/1500318) you can set filters on any ConfiForms "view" macros. When set on a macro level a filter is permanent

So, you can create a designated page with a filtered view over ConfiForms data, so it will be always accessible by your users just by going to that page

[ConfiForms Filters are the core concept of ConfiForms](https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Filters), and you can filter by multiple fields, with AND or OR conditions.


author: Andrey Khaneev _StiltSoft_
body: Hello Fergus,

Did you try to filter Confiform with [Table Filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) macro?

comments: author: Fergus Dunne
body: Thanks but I do not seem to have that options when searching. Have Table View but not Table Filter


author: Andrey Khaneev _StiltSoft_
body: I see, Table Filter macro comes from Table Filter and Charts add-on. You can install it into your Confluence, but notice that this is a paid add-on.


author: Fergus Dunne
body: Ah thanks, I am now looking into the Form Filter but trying to create one with specific preset values which there seem to be an option on this Macro called "Set values as key=value pairs, separated by \& (as request parameters)".

Just cannot work out the formatting


author: Andrey Khaneev _StiltSoft_
body: I found the [documentation](https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Filters), but it looks too complicated.


author: Fergus Dunne
body: Thanks and just found this too. I have managed to get it to work by pre-defining the Form Filter to look at one field and field value so a start.

Issue I have at the moment is I have to as far as I can see refer the Form name to look at the Initial Registration form to link it. However this then displays all the fields on the page which I do not want as just want the Filter Button itself which can be clicked


author: Andrey Khaneev _StiltSoft_
body: I think it will be faster to learn how to to configure it if you contact [ConfiForms support](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=server&tab=support).


author: Fergus Dunne
body: Good point, thanks


Tags: confiforms
Conent of email notifications
Asked by Philip Zimmermann:

Hello everyone,

right now Iam responsible for knowledge management at my company and would like to push out certain information to users. We use confluence for quite some time now but have the email notifications disabled ever since. I was wondering what the actual content of those emails looks like because I cant find sreenshots or pictures on here. It would be ideal for us if a notification email doesn?t even contain the name of the site or the space sth. has been updated in and would look as plain like this:

Hey User

there?s been an update on one of the sites you?re watching, go take a look!

Or is it maybe possible to configure the way notifications look like?

Thanks for the help

Philip


Answers:
author: Ollie Guan
body: Hi [@Philip Zimmermann](/t5/user/viewprofilepage/user-id/1499884)?

The E-Mail this Page Plugin adds a new button to page options to all Confluence pages, prompting a short dialogue to send the page via e-mail. You can select which users, user groups or external recipients to send the page. Via the plugin settings you can define custom css to every e-mail. All images are compressed and attached to the e-mail. This plugin is compatible with the most default marcos.

[https://marketplace.atlassian.com/apps/1217983/e-mail-this-page?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1217983/e-mail-this-page?hosting=server&tab=overview)
Show Insight objects as link in JIRA Issue/Filter Macro
Asked by Andreas Klein:

Hi all,

Is there a possibility to display the Jira Issue Insight objects in the Confluence Jira Issue/Filter Macro as an Object or Link?

I prepared an example in a Confluence page:

In the table "Macro: Jira Issue/Filter" the referenced Insight object is resolved as plain text.

In the table "Macro: Insight Objects" the referenced Insight object is resolved as an Object and accessible. ![JiraIssueFilter-InsightObjects.PNG](/t5/image/serverpage/image-id/24422i87A0FA475115ECFD/image-size/large?v=v2&px=999 "JiraIssueFilter-InsightObjects.PNG")

Is there any chance to combine this behaviour of both tables?

Thank you in advance and best regards

Andreas


Answers:
author: PJ Wysota
body: I do not think it will be possible with standard JIRA filter macro. It is developed by Atlassian, and usually any Custom field listed is just showing values (not mentioning that for insight You will get "DB like" value, combining name with Insight Key.   

Insight for CONFLUENCE - well, it is focusing on Insight objects, but... It might be pretty good case for Riada (Feature Request) to have issues linked to Insight object populated in it. Then it would be "JUST" about columns and sorting/filtering.


Tags: confluence-server

insight

server