youngmon/atlassian-qna huggingface dataset:
Direct access to the confluence knowledge base via WEB-API-Token without manual login dialog
Asked by Dirk Emmerich:

We are using confluence **knowledge base** as a help funktion and tutorial for our application.  
For that the applicaltion calls the URL via **WEB-API-Token** (with hidden user-ID and password). But there is **no direct access** to the confluence knowledge base. The user has to login himself manually in a login dialog. After that our knowledge base is available for the current and for futur help call without another manual login.

++Question:++   
How it is possible to **use the WEB-API-Token** with hidden user ID and password to **access the knowledge base directly without manuel login** procedure?

thx in advance  
kind regards  
Dirk - from Log.Go.Motion


Answers:
author: Srinatha T
body: Hi [@Dirk Emmerich](/t5/user/viewprofilepage/user-id/4879972) ,

Welcome to Atlassian community.

The below community discussion has answers for your question . You can go through the same.

* [How-to-get-Conflunece-knowledge-base-data-through-API](https://community.atlassian.com/t5/Confluence-questions/How-to-get-Conflunece-knowledge-base-data-through-API/qaq-p/1030159)

I hope above info helps. Have a good day.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Using Expand Collapse and Search
Asked by Sue Hannan:

Does Confluence allow a bookmark on the expand in an expand/collapse on a confluence page?

Does Confluence search in an expand/collapse return results when the search word is within the collapsed section of the expand/collapse?


Answers:
author: Brant Schroeder
body: [@Sue Hannan](/t5/user/viewprofilepage/user-id/3731991)

There is no way that I know of to bookmark the expanded/collapse content and have it expanded when the link is clicked. There is an enhancement request for anchors to work this way. <https://jira.atlassian.com/browse/CONFCLOUD-27357>

Confluence does search the content inside of an expand/collapse macro.


Tags: cloud

confluence-cloud

expand
Unable to drag and drop display fields on jira issue filter in confluence
Asked by Sue Hannan:

When adding a 'Insert Jira/Issue Filter' on a confluence page and customizing the Display fields. The tool doesn't allow you to insert a field or drag and drop fields to re-order. Instead you have to remove the fields, add your new field where you want it, then re-add the fields you removed. Any ideas of making this user experience better?


Answers:
author: Kurt Klinner
body: Hi [@Sue Hannan](/t5/user/viewprofilepage/user-id/3731991)

there is a feature request open <https://jira.atlassian.com/browse/CONFCLOUD-41130> that you could vote for.

Cheers

Kurt


Tags: cloud

confluence-cloud

filter
Please help recover lost draft in Confluence
Asked by Hannah Mintek:

I've had this experience happen now twice to our company on a space of our Confluence.

1. In the first instance I was in edit mode on a page that was a standups template that already had a lot of documentation filled out from previous sessions. I was adding information, and then at one instance the screen refreshed and allll the work I had been typing for the past 15 minutes was gone. I have tried looking through the document history but nothing showed up. I tried figuring out how to search for the draft saves of a page of confluence, but couldn't find the right sort of support so far.

2. Yesterday my coworker and I were co-editing a Confluence page (also one that had started as a sprint standups template) while on a meeting with our team, sharing screen of us editing the page. In the middle of the meeting my coworker paused and said "what just happened?1" Then he described to me that the whole section he had just finished filling out for the past 1/2 hour was gone. Again I tried to follow all the online troubleshooting documentation and user boards of shared knowledge, but wasn't successful. The history of the page showed no trace of what we had been editing for the past 30 minutes, and if there is a cached drafts history we don't know where to look for it.

This experience is not only frustrating, but extremely costly. We are a lean team and when errors like this occur we have wasted hours searching for ways to fix the problem and prevent it from happening in the future. Please help us to understand what is going on and what we can do to keep this from happening again.

Sincerely,

Hannah Mintek


Answers:
author: Jonathan Oakley
body: The same happened to me this week, not only did I Iose the work, but it was 1) time sensitive and 2) the edits were made during a meeting with a consultant.

Atlassian need to sort this out. We've been encouraged not to use Atlassian for critical tasks as the system is not a validated one. It's an extremely risky tool to use for critical record keeping and project management tasks. I could not be unhappier with this software.

comments: author: Alexmar Sanchez
body: Same here :(


author: Jack Brickey
body: Hi [@Hannah Mintek](/t5/user/viewprofilepage/user-id/4576828) , sure sorry you are having issues described. I have not experienced such issues personally. My best guess would be someone removing what another was adding. Below are the only options I am aware of to potentially locate/recover.

1. check drafts - this only applies if you have not published a page. Click on "Recents" then "Drafts".
2. check page history - click on ellipses when viewing the page and choose lPage history". Peruse all previous versions.

Beyond that I'm afraid any content is lost unfortunately.


Tags: cloud

confluence-cloud
Gliffy error
Asked by quentin balohe:

Hello, i have a strange error, my teammate just installed gliphy and i cant access the diagram which he created, i have a grey screen and i have this error in the console:

Connect GasV3 catch Error: No ac/analytics

Maybe a permission issue, is someone already have experienced this sort of behavior?

Thanks in advance


Answers:
author: G subramanyam
body: Hi [@quentin balohe](/t5/user/viewprofilepage/user-id/4879305) welcome to Atlassian community.

Please be informed we haven't come across this error. But the only option I see at the moment is to reach out to [support@gliffy.com](mailto:support@gliffy.com)

comments: author: Samie Kaufman - Your Gal at Gliffy
body: Support@gliffy.com is always ready to help! :)


author: DJ
body: Hi [@quentin balohe](/t5/user/viewprofilepage/user-id/4879305)

Make sure you have access to view/edit both the page ***and*** the attachments on that page.

The error you mention seems unrelated, so I am just suggesting something that has bit us over and over in the past (forgetting that attachment adding is restricted, even when the page is not).

Good luck!

DJ

comments: author: Samie Kaufman - Your Gal at Gliffy
body: This is a great recommendation. Thanks, DJ!


Tags: cloud

confluence-cloud
Is it possible to fix a summary on top of a page ?
Asked by Fabien Boisson:

Hi,

Some pages with many items, like pages descripting sources and table contents, can necessit to go quite deep by scrolling. Then we use summary to access the information we need.

But in case of a very long list of information, we would like to let the summary displayed on the page while scrolling, to improve navigation.

If we put the summary in a section, ahead or on the left side, can we "fix" this part so that it stays displayed wherever wo navigate on the page ?

I didn't find any information like this in Confluence Documentation. Anchors could offer an alternative, but wouldn't be so nice ...

Thanks by advance for your information !


Answers:
author: Mikael Sandberg
body: It depends on what platform you are on. Confluence Cloud doesn't allow you to create custom HTML so it is not possible in Cloud. If you are on Confluence Server/Data Center you can take a look at this [post](https://community.atlassian.com/t5/Boise-discussions/Widget-Wednesday-Floating-TOC-in-Confluence/td-p/1095431) about how to create a floating TOC.


author: Fabien Boisson
body: Wow ! Thanks a lot Mikael for this very helpful tip !

I'try to find my admin dropdown and check.

Have a nice week !


Tags: summary
Announcements by any changes at my (shared) board?
Asked by Martin Krejbich:

Hi,

I am new Trello user. I would like to ask you, if Trello can me announce (per email / App in Mobile) ANY change at my (shared) board?

I know, there is one function, with announcement after set up timing of "to do". But I dont think this one..

Example: my colleague give a new job / information / comment to my board. (without any timing) And I need just to know automatically and immediatelly about.

Thank you in advance for your help.

Martin


Answers:
author: Garrett
body: Hey Martin,

It sounds like you want to be notified of all updates on a board. There are some actions that will not generate a notification, but to ensure you get as many as possible, you'll want to watch the board.

<https://help.trello.com/article/799-watching-cards-lists-and-boards>

comments: author: Martin Krejbich
body: Hi Garrett,

I will check-it asap, thank you very much! :-)

Martin
can you add option to status drop down?
Asked by Barbara Taylor:

the drop down on our affiliate side shows a drop down of "any status" and gives the choices of Open / closed. Even though the tickets can go into "waiting for customer" per the workflow. Is there a way to add this to the drop down? The only option is to export /sort, as they cannot sort by type. would like this list to have the "waiting for customer"

![Jira snap.png](https://community.atlassian.com/t5/image/serverpage/image-id/193103i6BD5BA70189E766F/image-size/large?v=v2&px=999 "Jira snap.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Barbara Taylor](/t5/user/viewprofilepage/user-id/4879191) ,

welcome to the Atlassian community!

Currently, on server/data ceneter, is not possible. Please vote the following suggestion on the Atlassian backlog <https://jira.atlassian.com/browse/JSDSERVER-3334>

Hope this helps,

Fabio

comments: author: Barbara Taylor
body: Thank you for replying, even if it is with bad news :)


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Barbara Taylor](/t5/user/viewprofilepage/user-id/4879191) . Please mark my answer as accepted


Tags: confluence-server

server
Butler Bot "Unable to read this board's commands from our servers."
Asked by R B:

I'm new to using Butler Bot (I don't have enough Powerups to use the integrated Butler, so I just want to use the ButlerBot for one simple task).

I just invited the Butler Bot to a board called "To Do, Doing, Done" using the website <https://butlerfortrello.com/dashboard.html>. The Butlerfortrello.com site links to my Trello account just fine, and my "To Do, Doing, Done" board, to which I invited Butler Bot, shows that I successfully added Butler Bot as a collaborator. However:

1) there is no "Butler" list added to my Board in Trello (this is supposed to happen automatically after the Bot is added as a collaborator, correct?) and

2) on <https://butlerfortrello.com/dashboard.html> it says **"Unable to read this board's commands from our servers."**

Can anyone help me sort out the problem? Is this Bot still supported? Thanks!


Answers:
author: Felix
body: Hi,

you may want to check out <https://help.trello.com/article/1170-butler-bot-vs-power-up> - the "Butler Bot" integration is no longer supported for new users, only the newer Integration is supported. Note that Butler does not take up a power-up slot on your board, and should already be enabled - see the button highlighted in red in the screenshot below:

![Screen Shot 2020-10-19 at 9.42.48 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/114774i496AFF2D74CFDE14/image-size/large?v=v2&px=999 "Screen Shot 2020-10-19 at 9.42.48 AM.png")

comments: author: R B
body: Thanks for your help. The free Butler powerup doesn't offer the ONE task I need (it says I need to pay for what I want to do), so I was searching for a solution with the ButlerBot. Oh well.


author: Felix
body: What's the task you needed Butler to do? I work on the team responsible for Butler, and curious about how we can better serve users, paid or not.


Tags: butler
notifications for due dates or tasks .... phone only vibrates 1 sec.... need assign sound to ID its
Asked by dean kozak:

S

,,,, when I get a notification of a due date / time my phone vibrates once... I work in field and not desk so Im engaged in a way that I will not even notice a phone vibration if driving or dealing with fires ( my JOB) and so once I be come free again I will easily have either A. forgotten that my phone vibrated... or B. completely missed it all together due to nature of normal activity .......... I just want to know If I can set the app to work like an alarm clock with various ring buzz choices that will continue as a snooze until i acknowledge or cancel manually. That would be the ultimate best case scenario ..... the worst case acceptable scenario is at least a sound that lasts longer than 7 seconds like a ringtone scenario so I can recognize that its a deadline from my trello app and not a text message or spam call while I was driving.. or missed because my phone was in another room while I was engaged in other matters ............. Its . something to point my immediate attention to the app in the very second I become free............ any advice?


Answers:
author: Lara
body: Hi Dean,

Thanks for reaching out!

At the moment, there isn't a way have due date push notifications as alarms, or persist on your device.

I definitely understand your use-case here, as push notifications can be missed, so I've passed this feedback onto the product team.

If you're curious about how our team decides on what requests we work on, this article gives some insight into that process: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>. We've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions or concerns, and have a great day.

Lara  
The Trello Team


Tags: notification
I am looking for a mindmapping software that could generate gantt charts and Trello cards from it.
Asked by S?rgio Mancini:

Give me a suggestion.


Answers:
author: Julie d'Antin [Elements]
body: [@S?rgio Mancini](/t5/user/viewprofilepage/user-id/4129840) , can you explain your use-case? What are you trying to achieve?


author: Jillian Amyot _Unito_
body: Hi there - have you heard of Smartsheet? It's known for making great Ganntt charts!
Commenting permission not working on Android phone.
Asked by ???@IPAL:

Hello?  
I am using the free version of Trello.  
Regarding the board comment permission,  
I set the Commenting permission to Team Members.  
When I log in with a team member account, the comment function works well on PC and iPhone.  
However, on an Android tablet or Android phone, a comment box appears, but i cannot enter a comment (keyboard does not appear).  
However, when I invite a team member as a board member, the comment function works well on the Android phone.

How do I make the comment function work well on my Android phone?


Answers:
author: Ryan
body: Hi there,

This should be possible from your Android devices, so it would be great if we could troubleshoot this a little closer with you. Could you send us a message to <https://trello.com/contact>? It would be helpful if you can include your Android version and the version of the Trello app that you are using.

Thanks!

Ryan


Tags: android
N?o consigo encontrar o Card Repeater
Asked by Lojas Me?ta:

Estou na assinatura Business e nao consigo achar o Card Repeater.


Answers:
author: Blair at Atlassian
body: For the Card Repeater Power-Up, check out: <https://trello.com/power-ups/57b47fb862d25a30298459b1/card-repeater>
Como ver o hor?rio da atividade no calendario, sem ter que clicar no cart?o?
Asked by Lojas Me?ta:

Ao configurar uma atividade no calend?rio, coloquei data e hora. Mas quando voc? vai para o quadro completo aparecem as datas mas nao os horarios! A? tem que ficar clicando em cada quadro pra ver o hor?rio dele! Tem como ver hor?rio tb sem clicar?


Answers:
author: Vini
body: Ol?, tudo bem?

Essa funcionalidade n?o est? dispon?vel no calend?rio nativo, mas tem alguns Power-Ups que entregam essas fun??es:

* [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f)
* [Cronofy](https://trello.com/power-ups/5a1d81359fcdfd9011c0a698)
* [BigPicture](https://trello.com/power-ups/5b30f2417825075d3e126cbb)
Notifica??o Mensal
Asked by keylla karoline:

Boa Tarde.

Gostaria de sabe se tem alguma fun??o gratuita ou paga que eu consigo programar um lembrete para todo m?s?

Exemplo: Tenho uma conta para pagar todo dia 20 e preciso de um lembrete para todo m?s autom?tico, sem eu precisar ficar mudando os meses manualmente.


Answers:
author: Vini
body: Oi Keylla, tudo bem?

Voc? consegue fazer isso com o [Repetidor de Cart?es](https://trello.com/power-ups/57b47fb862d25a30298459b1) e o Butler. Voc? s? precisa criar um cart?o que repita todo m?s, e a? [usar o Butler para mover o lembrete para a data correta](https://help.trello.com/article/1068-using-the-card-repeater-power-up) (o tutorial est? no final desta p?gina)!

comments: author: keylla karoline
body: Boa Tarde Vinicios, Tudo bem e voce?

Obrigada por me tirar essa duvida.

So mais uma duvida, isso seria somente na vers?o paga ou na Gratuita eu tbm consigo fazer?
Tarefas de um time em um quadro pessoal
Asked by LUCIANA CRISTINA SALFER DA CUNHA SANTOS:

Como fa?o para pegar uma tarefa de um quadro onde sou membro de um time e coloc?-la em um quadro pessoal?


Answers:
author: Vini
body: Oi Luciana,

Voc? pode [copiar o cart?o](https://help.trello.com/article/802-copying-cards-lists-or-boards) para o seu quadro pessoal ou ent?o criar um novo cart?o para o seu controle, adicionando o cart?o original como anexo, para poder referenci?-lo facilmente.

Voc? tamb?m pode se adicionar como membro do cart?o original, e ver todos os cart?es que voc? participa aqui: <http://trello.com/my/cards>
Problems with the Trello add-in for outlook
Asked by Neil Brubaker:

The Trello add-in for outlook works for the web client but I tend to use the desktop outlook client. When I press the trello button, I get an error message:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/114631iF597A4E90BDFD64A/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Lara
body: Hi Neil,

Thanks for reaching out!  
Because Microsoft has built and is maintaining the Outlook add-in, they're the best team to reach out to for problems with installing and using the add-in. You can contact them directly via this address: trelloaddin@service.microsoft.com.  
Please let us know if there's anything else we can help you with, and have a great rest of your day!  
All the best,

Lara  
The Trello Team

comments: author: Neil Brubaker
body: **Delivery has failed to these recipients or groups:**

[trelloaddin@service.microsoft.com.](mailto:trelloaddin@service.microsoft.com.)  
The format of the email address isn't correct. A correct address looks like this: [someone@example.com](mailto:someone@example.com). Please check the recipient's email address and try to resend the message.


author: Neil Brubaker
body: Was that an email address?


author: Neil Brubaker
body: Um....hello? Help?


author: Lara
body: Hi Neil,

Apologies for the delay!

That is an email address.

Just to check, did you copy and paste that email address into your email client? It looks like the period is included at the end. Would you mind manually typing in trelloaddin@service.microsoft.com instead, or removing the period and see if that works?

Let me know how you go,

Lara  
The Trello Team


author: Neil Brubaker
body: Ok...the period is probably the culprit. Thanks for the reply. I've emailed them again.


Tags: ms-outlook
Can not sync status in Jira and list in Trello
Asked by Romina Chavero:

Hi everyone,

I just gotted Unito to syncronize all the card in trello to issues in jira.

I did the configurations, and the first times works perfectly but when the card enters in jira as an issue and i modify the responsable and the issue type, then is like I loose the sync in trello.

Also, the status in jira is modify automatically by the informer, to "done", if I syck manually, but the informer does not change the status.

Do you know why i am having all these problems?

Thanks!


Answers:
author: Vini
body: Hi Romina!

That sounds like a good question to as Unito's support team, and I'm not sure if they monitor this community, so it might be best to reach out to them directly: support@unito.io


Tags: sync

unito
How do I change notifications to remove "Here is What You Missed."
Asked by Kirsten von Hassel:

Having that title on all the notifications makes them seem less action-oriented and easier to skip. Plus it is just added words for no reason. I'd like to remove that designation which appears on every single email notification. Thank you.


Answers:
author: Lara
body: Hi Kirsten,

Thanks for reaching out.

At the moment, there isn't a way to customize the email notifications you receive. I definitely understand how the "Here is you missed" title can impact the way you interpret notifications, and I've passed this feedback onto the team and have flagged it as a feature request.

If you're curious about how our team decides on what requests we work on, this article gives some insight into that process: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>. We've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions or concerns, and have a great day.

All the best,

Lara  
The Trello Team
in Trello csv export doesn't have card added dates
Asked by Brendan Coon:

I want to export by board with a column for when a card was added, or created, or whatever it's called in the backend.

The only data available is last activity, which is useless for my purpose, which is to track how many cards we added this quarter. Is there a way to get this in an export? Thanks!


Answers:
author: milynnus
body: [@Brendan Coon](/t5/user/viewprofilepage/user-id/4128993) learned this recently. The first 8 characters of the card id can be used to get the card created date.
>
> |--------------------------|-------------|--------------|---------------------------------------|
> | Card ID                  | =left(B2,8) | =hex2dec(C2) | =D2/86400+DATE(1970,1,1)+time(5,30,0) |
> | 5f8959abd072dc81627034c3 | 5f8959ab    | 1602836907   | 10/16/2020 13:58:27                   |

comments: author: George Brindeiro
body: Nice! Super helpful information, thanks!

If someone wants the final formula, assuming Card ID is in cell A2:

```
=(HEX2DEC(LEFT(A2,8)))/86400+DATE(1970,1,1)+time(5,30,0)
```