youngmon/atlassian-qna huggingface dataset:
Archiving - What am I missing?
Asked by Niteshade:

I'm trying out the archiving feature in Confluence on an isolated instance and so far my disappointment is very high.

I ran the Content Archiving \> Start Archiving and Confluence archived about 160 pages - many which to me were outside the search criteria (ie: pages that had views and edits during the last 365 days).

So now I am trying to find where the heck the restore button is. Under "Archiving Events" I see all pages that have been archived but there is no way to restore them all, and when I go into an archived page I see no way of restoring a single page or even moving it elsewhere.

Also why is a completely new space -created- when you run the archiving? I didn't ask for a copy that is called MySpace (Archived), I asked for archivation.

Either I am completely missing something important here or the archive feature is just plain bad - missing core functionality to make it a useful tool. I hope it is the former! Help!


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Martin,

are you referring to an addon? Are you using Cloud or server?

Otherwise:

<https://confluence.atlassian.com/doc/archive-a-space-284368719.html>

A space is always archived as a whole. It's not copied.

Best

JP
Icons next to bread crumbs are not displayed
Asked by Susanne F:

On other pages (as far as I can tell with a shorter path), the glossary, attachments and lock icons are displayed. How can we fix this?

Thanks in advance!

![Capture.PNG](/t5/image/serverpage/image-id/34678i686A9D5E0D8B9E22/image-size/large?v=v2&px=999 "Capture.PNG")

these icons are missing

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/36965i70594BBF87654E48/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Susanne F
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/36963iD3A4949A07823F5D/image-size/large?v=v2&px=999 "Capture.PNG")

These are the icons that are missing on some pages. Any ideas?


Tags: confluence-server

icon

server
Hide the content for administrator.
Asked by Tomasz Bry?a:

Hi,

I need to hide some content for confluence administrator. I know that when user is in group "Confluence Administrator" then he can see any space and page. But in my company we store very sensitive data on Confluence and someon of them Adminisrato shouldn't see.

Is any resolution for this problem?


Answers:
author: Nic Brough -Adaptavist-
body: Actually, admins cannot automatically see all pages. They can be removed from the space permissions, and they won't see the space like any other user who can't.

But as soon as they go into Admin mode, they'll be able to see the space and its settings, and hence add themselves into the space if they want.

This is not a "problem", it's a very simple case of you having to trust your admins. If you don't trust them with data in the Confluence they look after, then you have to move that data to another system they don't admin. This is not a Confluence problem, it's a human information access problem you have with any system.

comments: author: Bill Bailey
body: Yes, admins have to operate under the honor system to not reset permissions for spaces/pages they do not have rights to (unless asked to do so).


author: JP _AC Bielefeld Leader_
body: Hi

you still get an audit log logging all admin activities related to security. So the admin might be able to gain access to a space / page he shouldn't see, but this will be logged.

And, by the way, there is content an admin cannot get access to unless he know the exact title: Create a blog post, restrict it to yourself and not the admin(s) \& publish it. Then switch to an admin account \& try to find the blog post... It's shown nowhere. For pages you can use the page tree in the space tools, but for blog posts...

Best

JP

comments: author: Nic Brough -Adaptavist-
body: Hmm. But if I go into the space as an admin, I can see it on "restricted pages", and unlock it (Confluence 5 though for this test - did you check 6?)


author: JP _AC Bielefeld Leader_
body: Nic,

you see restricted pages yes, but no restricted blog posts...

I tried... There is an issue open on that topic because it's an auditing issue on our site.


author: Grigory Salnikov
body: Hi!

You can use "Page restriction" functionality to hide the pages from administrators. But, nevertheless, they still will be able to change that restriction and add themselves to viewers or even editors. You see, the role of an administrator assumes they are able to gain access to *any* content in the system.
replicating /copying a space
Asked by Steve Hastings:

hi there,

this is a rookie question. I've created a space home page just the way I want it. I now want to use that design for further spaces. can someone tell me how to do that please? It must be getting late as I should know this :).

thanks lots, Steve


Answers:
author: Madhura A S
body: Hi Steve,

If you are an admin you can create global template using your home page and use that template in other spaces.

General configuration-\> Global Templates and Blueprints

or

If you want to create the pages in the same space then you can create your template at Space tools-\> content tools

Regards,

Madhura

comments: author: Steve Hastings
body: Hi Madhura....thank you very much for your reply. I think the problem I've got myself into is that I've used as a theme an app from RefinedSpaces and my result can be seen at <https://maralandocumentation.atlassian.net/wiki/spaces/WTMEDI/overview#!spacehome> . Can you see at all please how you think I might be able to save this as a global template for re-use as a space home page?

many thanks, Steve


author: Joseph Huynh
body: Hi [@Steve Hastings](/t5/user/viewprofilepage/user-id/938989),

You can use "Copy" page feature

![screenshot-nexus.candylio.com-2018.10.11-13-28-10.png](https://community.atlassian.com/t5/image/serverpage/image-id/34662i08D27A098ED8AD37/image-size/large?v=v2&px=999 "screenshot-nexus.candylio.com-2018.10.11-13-28-10.png")

Good luck.

comments: author: Steve Hastings
body: Hi Joseph....thank you very much for your reply. I think the problem I've got myself into is that I've used as a theme an app from RefinedSpaces and my result can be seen at [https://maralandocumentation.atlassian.net/wiki/spaces/WTMEDI/overview#!spacehome](https://maralandocumentation.atlassian.net/wiki/spaces/WTMEDI/overview#!spacehome ) The theme then takes away the normal page / copy menu that you showed me. Oh dear! Any ideas?

many thanks, Steve


Tags: cloud

confluence-cloud

space
Installing my add-on disables users mentions
Asked by luis:

Hi guys

When I install my addon in a Confluence Server instance user mentions just stop working. I've installed it in my local machine to check the logs, and I found this:  

-- referer: <http://localhost:8090/plugins/servlet/upm> \| url: /rest/plugins/1.0/installed-marketplace \| traceId: 5b5acc61b0794bf6 \| userName: admin  
2018-10-11 00:58:06,021 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] disablePlugins Found dependent enabled plugins for plugins '\[com.atlassian.confluence.plugins.confluence-mentions-plugin\]': \[com.atlassian.confluence.plugins.confluence-file-notifications(MANDATORY), com.atlassian.confluence.plugins.confluence-files(MANDATORY), com.atlassian.confluence.plugins.confluence-mobile-plugin(MANDATORY), com.atlassian.mywork.mywork-confluence-provider-plugin(MANDATORY)\]. Disabling...  
2018-10-11 00:58:06,057 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-file-notifications  
2018-10-11 00:58:06,120 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-files  
2018-10-11 00:58:06,127 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-mobile-plugin  
2018-10-11 00:58:06,130 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] broadcastPluginDisabling Disabling com.atlassian.mywork.mywork-confluence-provider-plugin  
2018-10-11 00:58:14,860 INFO \[http-nio-8090-exec-6\] \[atlassian.plugin.manager.DefaultPluginManager\] broadcastPluginDisabling Disabling com.atlassian.confluence.plugins.confluence-mentions-plugin  

<br />

What would make the others plugins to be disabled? What should I do to fix this?  

Thanks!


Answers:
author: WW
body: See [Confluence Mention Plugin dependencies](https://confluence.atlassian.com/confkb/confluence-mention-plugin-dependencies-975044563.html)


Tags: confluence-server

server
I can access my web confluence account but not my mobile app account
Asked by Luis Ponce de Leon:

When login on my iPhone (iOS) app account I get an error message that says:

![Confluence_Error_Message.png](/t5/image/serverpage/image-id/34637i0EC4B58C720E108E/image-size/large?v=v2&px=999 "Confluence_Error_Message.png")However, I am able to login into my account via my desktop browser.  

Have you had a similar problem?

Do you have any recommendation on how to solve this issue?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

what happens, if you enter the URL of your Confluence site directly in the IOS browser? If it doesn't work maybe you need an VPN connection.

Is Mobile Access enabled on your Confluence server?

<https://confluence.atlassian.com/doc/confluence-mobile-284365706.html>

Best

JP


Tags: confluence-server

ios

mobile

server
The Roadmap Planner edit window is ridiculously small. Can the size be increased?
Asked by Reuben Mendoza:

Editing a roadmap with more than 5 bars and 9 months is a navigation nightmare! Once you get to 6 bars your dates roll off the window. Then you are left guessing where your new bar needs to start and end.

Good luck if you need to move a bar up or down from an In Progress section to a Completed section. It is more difficult than playing Frogger but not as fun.

Does anyone have a fix for this? Do I need to read the owner's manual??? Ugh.

![Roadmap Planner Edit Window.JPG](/t5/image/serverpage/image-id/34625iD82B2D0C15EB60B9/image-size/large?v=v2&px=999 "Roadmap Planner Edit Window.JPG")


Answers:
author: roman
body: Hi [@Reuben Mendoza](/t5/user/viewprofilepage/user-id/1789216),

There is an existing feature request for this in Atlassian's backlog: <https://jira.atlassian.com/browse/CONFSERVER-36103>.

You can try the workaround suggested by Dave Krol:
> I have a solution/workaround that can be implemented on our end.
>
> **Caveats:**
>
> 1. I only have a solution for **Chrome** browsers right now.
> 2. Obviously, I can't touch the Atlassian code itself - so it's not a **real** fix, it's more of a workaround.
> 3. Which means - this has to be done individually to each computer accessing the site.
>    1. ie: Following this procedure yourself will not allow your employees/colleagues to experience the fix as well - they have to follow the procedure as well.
> 4. For those of you know notice, this is basically just saving CSS changes made using the Inspect Element tool.
>
> **Solution:**
>
> 1. Download the **Stylebot** extension **[here](https://chrome.google.com/webstore/detail/stylebot/oiaejidbmkiecgbjeifoejpgmdaleoha?hl=en-US)**
> 2. I'd restart your browser just to be safe
> 3. Go to the page where the roadmap planner is
> 4. Click to **Edit** the roadmap planner so you see the popup window where you can move the colored blocks around etc.
> 5. Click on the **Stylebot** button at the top-right of your browser (it says "*CSS* ")
>    1. This is next to the other extension buttons or next to the Options/Settings drop-down button (it looks like 3 vertical dots)
> 6. Click "Open Stylebot"
> 7. A window will appear on the side of your browser window
> 8. At the bottom click on "Edit CSS"
> 9. A blank text box will appear
> 10. Paste this into the text box:  
>     #confluence-roadmap-dialog {  
>     width: 95%;  
>     height: 95%;  
>     top: 110px;  
>     }
> 11. Click Save
> 12. Reload the page
> 13. It should work
>
> <br />
>
> **Note:** You can adjust the percentages using trial and error to better adjust to your needs.


Tags: cloud

confluence-cloud
How can I use ConfiForm Forms to output Word documents
Asked by Michael O'Hanlon:

Using ConfiForms Forms, asking 3 basic queries - I'd like to output a Word document from these responses, adding common content after these 3 field's content has been added. IFTT Integration Rules has a creating attachment object but have not got this to function correctly. Input welcome.


Answers:
author: Alex Medved _ConfiForms_
body: You cannot create Word documents with ConfiForms, but you can create views over the data captured with your ConfiForms form and then use Export to Word on the page where you have created the views

There multiple ways how you can show the data from ConfiForms, basics are covered / shown here - [Multiple ways to show your form data in Confluence with ConfiForms](https://wiki.vertuna.com/display/CONFIFORMS/Multiple+ways+to+show+your+form+data+in+Confluence+with+ConfiForms)


Tags: confluence-server

server
Any chance you will fix your licensing tiers? 100 - 250 is a large jump
Asked by Ty Justice:

The licensing tiers just plain suck.

We have 100 users and need just 25 more licenses but since they have such crap tiers that means we need to buy 125 more licenses than we even have employees. We were considering buying a bunch of add-ons too, so then we get to pay for another 125 add-ons too. Which means we have to spend several thousand dollars more and we will NEVER use the accounts.

We are trying to get started on this product but frankly, this poor licensing model making us reconsider given we pretty much have to pay for double the licenses we can use just to get all our users in there.

PLEASE come up with a more reasonable model. 50 packs would work well. Having to buy 150 licenses to cover 25 employees is crazy.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ty Justice](/t5/user/viewprofilepage/user-id/2109319) ,

this is a request for Atlassian team and not for users in that community.

Fabio


Tags: confluence-server

licence

server
Setting Page Level Restrictions with Confluence REST API (6.10.1)
Asked by Bill:

Either on page creation (also with the REST API), or after the fact (I'm indifferent on the method)

Can someone post an example payload?

I've attempted to do this on page creation

```
{
 "type": "page",
 "space": {
    "key": "SPACEKEY"
 },
 "title": "My Page",
 "body": {
    "storage": {
       "value": "Some Content",
       "representation": "storage"
    }
 },
 "restrictions": {
    "user": [
       {
          "type": "known",
          "username": "johndoe"
       }
    ]
  }
 }
```

I've also attempted to do this after the fact with the method shown here: (<https://community.atlassian.com/t5/Confluence-questions/How-can-i-set-page-restrictions-read-update-with-Confluence/qaq-p/694096>)

using the suggestion from [@Hasnae](/t5/user/viewprofilepage/user-id/767294) with no luck. (The endpoint suggested doesn't actually exist.)

++**How does one set a page level restriction to a specific user with the API?**++


Answers:
author: Bill
body: Apparently there is ZERO documentation on this but the answer is here:

<https://community.atlassian.com/t5/Answers-Developer-Questions/Set-Page-Restrictions-using-Confluence-REST-API-v5-5/qaq-p/487662>


Tags: api

confluence-server

rest

rest-api

server
Allow anonymous users to subscribe to a space
Asked by Thierry Heumann:

I would like to let anonymous users subscribe to a public space by email.

Watch is only for logged in users. Is there another way to do that?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: By definition, you cannot do it.

You do not know who an anonymous user is. If you did, they would not be anonymous. As you don't know who they are, you can't contact them.

comments: author: JP _AC Bielefeld Leader_
body: Nic, you are so right!


author: Thierry Heumann
body: Thanks Nic! I was hoping they could enter their email address to subscribe without logging in.


author: Nic Brough -Adaptavist-
body: That would be a security nightmare! Imagine the spam!


author: Brant Schroeder
body: Thierry,

Watching spaces, pages, blogs, etc. in Confluence is tied to a Confluence account. If a users is viewing a space anonymously there is no way for them to watch the space without having an account and logging in first.


Tags: cloud

confluence-cloud

watcher
Confluence throws "The editor didn't load this time" error when trying to edit a page
Asked by Mariana Zatta:

After installing the new system license we could not edit documents. We follow the steps at <https://confluence.atlassian.com/confkb/confluence-throws-the-editor-didn-t-load-this-time-error-when-trying-to-edit-a-page-840796639>. html and it was not possible to solve the problem. we can only edit docuentos if we limit the collaborative edition. Any solution? Thank you . Greetings.


Answers:
author: Mariana Zatta
body: Thanks! i already solved the problem with those steps, specifically by opening port 8091 and restarting the collaborative tool! Greetings.


author: JP _AC Bielefeld Leader_
body: Hi Mariana,

my guess is that the Synchrony component of Confluence needed for collaborative editing is not configured correctly.

Please check

<https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

Best

JP


Tags: confluence-server

server
Editing stylesheet
Asked by BFN Astrydax:

<https://confluence.atlassian.com/conf64/styling-confluence-with-css-936511424.html>  

I followed the above guide.   

"space tools" is nowhere to be found. A paid service should have up to date documentation.


Answers:
author: Nic Brough -Adaptavist-
body: Are you using Confluence 6.4, or Cloud? From your other post, I'd guess you're on Cloud, so you're looking at the wrong docs here.

If you are on 6.4, then it's to the bottom left, as per doc.
User disabled in confluence
Asked by Santhosh Vegolam:

Hi i am facing with one user

His profile as showing as disabled in confluence so i am administrator rights in confluence so please guide me how to enable again i don't know how his id disabled we are in ACtive directory in confluence

So we are using Confluence 5.10.9

i seen under user profile---\>ADmin user but i did nt see any enable option

please suggest how to fix it asap

Thanks!


Answers:
author: AhmadDanial
body: Hello, Santhosh.

Since you mentioned that the user management in your Confluence instance is handled by Active Directory, I would suspect that the reason why you cannot enable the user could be due to LDAP permission in the AD configuration.

Can you please confirm how the settings look like from your end to see if you have the Read / Write permission that should allow you to make changes from Confluence's end?

![Screen Shot 2018-10-12 at 12.02.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/34785i6B336810162D1794/image-dimensions/532x114?v=v2 "Screen Shot 2018-10-12 at 12.02.09.png")

Additionally, can you confirm what is the user's status from Active Directory too? Thanks.

comments: author: Santhosh Vegolam
body: Yes its helpful for me


author: AhmadDanial
body: Hi, Santhosh.

You are welcome. Happy to help!
How to disable "Take the Survey" popup?
Asked by Schups:

I want to simplify the experience of my users; so I want to disable / hide this pop-up.

Does anybody know how to disable this? I look through the plugins but I did not find one that actually disables it.

![Screen Shot 2018-10-10 at 17.18.11.png](/t5/image/serverpage/image-id/34573i76DB8288C20721BC/image-size/large?v=v2&px=999 "Screen Shot 2018-10-10 at 17.18.11.png")

Thank you!

PS: It is not clear if it appears only to the administrator or to any user.


Answers:
author: Schups
body: Thank you for you kind answer. Disabling Analytics was one of the first things I did after configuring the productive server; yet these pop-ups came. I have set the "jira.newsletter.tip.delay.days" advanced config to -1 and so far they did not appear again.

<https://confluence.atlassian.com/jirakb/how-to-disable-jira-insiders-pop-up-dialog-729481701.html>

comments: author: Shannon S
body: Stefano,

Thank you for letting me know that! I tested my suggestion on my own instance but I wasn't able to get the survey pop-ups before-hand.

Do let me know if they return!

Shannon


author: Shannon S
body: Hi Stefano,

I think you can turn off Analytics for this.

In Confluence, go to **Administration \> Analytics**

***\[confluenceURL\]/plugins/servlet/analytics/configuration***

It appears that Jira has a similar setting:

* [How to disable the "Tell us what you think" NPS Survey in JIRA Server](https://confluence.atlassian.com/jirakb/how-to-disable-the-tell-us-what-you-think-nps-survey-in-jira-server-834215002.html)

Can you give that a try and let me know how it goes?

Regards,

Shannon


Tags: confluence-server

jira

jira-server

server
Auto expand sidebar sub pages
Asked by Jochen Gererstorfer:

Hello,

how can I automatically expand the left sidebar sub pages menu?

Change from:

![c-sidebar-c.jpg](/t5/image/serverpage/image-id/34563iC3BDF4AD459F55F9/image-size/large?v=v2&px=999 "c-sidebar-c.jpg")

to:

![c-sidebar-o.jpg](/t5/image/serverpage/image-id/34564i4EFB5460DE5E3B34/image-size/large?v=v2&px=999 "c-sidebar-o.jpg")

// Confluence / Cloud

thanks

Jochen


Answers:
author: Shannon S
body: Hello Jochen,

This is not currently possible, but we have a feature request for this:

* [CONFCLOUD-29482](https://jira.atlassian.com/browse/CONFCLOUD-29482)

My recommendation would be to vote on that and comment there with your usage case.

Thank you!

Regards,

Shannon

comments: author: Johan Ekman
body: Did this got implemeted ? 4 years later ?


Tags: cloud

confluence-cloud

expand

navigation

side-bar
Not able to reset Password
Asked by Mazher Hassan:

I am able to get e-mail in inbox for Forgot Password. When click on RESET.

It does not accept any valid password.

Consistent displays "The new password you entered is invalid."

I tried all valid combination starting from weak password to strong


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Sounds like you're on a Server instance that is connected to an external directory service such as LDAP or Active Directory. If that is the case, it's unlikely that you will be able to change your password via Confluence. You will need to follow your company's procedure for resetting your password via that directory service.


Tags: password