youngmon/atlassian-qna huggingface dataset:
Confluence not picking up the new favicon
Asked by lionetchen:

Hi everyone,

I'm running confluence 6.7 on my own server. After setting the site favicon form \[look and feel\] page, I can confirm that the [www.example.com/favicon.ico](http://www.site.com/favicon.ico) is changed to the new one. However for any confluence page the favicon is not changed.

Further investigation found that there's two line in the page source file:

\<link rel="shortcut icon" href="/s/en_GB/7601/6017a6228c95ac4ab2c23e1488007fb69b3151df/5/_/images/brand-images/favicons/fav-confluence.ico"\>  
\<link rel="icon" type="image/x-icon" href="/s/en_GB/7601/6017a6228c95ac4ab2c23e1488007fb69b3151df/5/_/images/brand-images/favicons/fav-confluence.ico"\>

And these two line have of course negated the favicon in the website root. So what do I do to force a update on these icons?


Answers:
author: lionetchen
body: See [https://jira.atlassian.com/browse/CONFSERVER-54888](https://jira.atlassian.com/browse/CONFSERVER-54888?_ga=2.216896150.1454568647.1518393255-2040517233.1517888700) for the confirmed bug.

The workaround works. And they're planning to fix this in version 6.8


author: Diego Gosmar
body: Hi [@lionetchen](/t5/user/viewprofilepage/user-id/1185428), I have the same issue here: I upgraded to the latest version and I'm not able to change the favicon anymore.

comments: author: lionetchen
body: Hi [@Diego Gosmar](/t5/user/viewprofilepage/user-id/619217)

See <https://jira.atlassian.com/browse/CONFSERVER-54888> for the confirmed bug.

The workaround works. And they're planning to fix this in version 6.8


Tags: favicon
The following error(s) occurred: There was an error loading preview. Please try again later.
Asked by Ricardo Perez:

I am trying to work on a draft, but keep getting the error when I try to preview it or publish it.

The following error(s) occurred:

* There was an error loading preview. Please try again later.


Answers:
author: aabouharga
body: Hello [@Ricardo Perez](/t5/user/viewprofilepage/user-id/1185372),

If you have version after 6.x, do you have collaborative editing enabled and if you try to disable it would that sort out the issue.

If this sorts out the issue then you might need to check how to troubleshoot collaborative editing article  
<https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-x-due-to-collaborative-editing-867362716.html>  

Hope this helps

comments: author: Ricardo Perez
body: Thanks but it did not solve the issue.


author: Philippe PEREZ
body: Hello [@aabouharga](/t5/user/viewprofilepage/user-id/1124774),

Any suggestion about what to do when the problem is only on one single page, while synchrony is used since several weeks and 1500 page versions are created every day without any issue ?

The log on Confluence side says nothing, the one on synchrony side are pure garbage.

I'm asking before to go to Support in case anyone has an idea :-)


Tags: atlassian-support
Integrating confluence DC on AWS with AD
Asked by Syed Ehteshamuddin:

Can anyone let me know if there is an AD connector for Confluence AWS?


Answers:
author: AnnWorley
body: I guess I don't understand how we can use LDAP if they won't open the network to let you connect to the existing LDAP and they won't install AD in AWS. Please let me know if I am missing something.


author: Syed Ehteshamuddin
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) No, AD team doesn't have a plan yet to do that. It might be in future but currently no option of installing AD server in AWS.


author: AnnWorley
body: Could you install an AD server in AWS? Servers in AWS can have network connectivity between them.


author: Syed Ehteshamuddin
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) No, we don't have a network connection to AD instance and we are not going to get approvals for getting one. is there any alternative?


author: AnnWorley
body: If Confluence has network connectivity to an AD instance then Confluence can use that directory for user management. Confluence just needs an AD server and port to connect to for the user directory setup:

![Screen Shot 2018-02-08 at 10.08.27 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/14424i63A5827164E7C2CA/image-dimensions/791x274?v=v2 "Screen Shot 2018-02-08 at 10.08.27 AM.png")


author: Syed Ehteshamuddin
body: [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) Can you please help me to know if Atlassian has any connector? we are planning to move confluence to AWS but we don't have an AD in AWS which can be used. So this might be a stopping point for us, do you know what we can do in this case?


Tags: data
permissions
Asked by Suporte/SEINT:

We have 10 licenses of Confluence, so before migrating information I wanted to see if I could set it up in a way so that:

1. All JIRA users can see the information.
2. Only the 10 license holders can edit/input information.
3. Each of the 10 license users be restricted to input/edit information ONLY on the pages created by them.

Can I do this and if so how would I go about setting this up?


Answers:
author: AnnWorley
body: Hello,

1 - If the Jira users have Confluence licenses OR the Confluence instance allows anonymous access then the Jira users can see the Confluence pages.

2 - [Space permissions](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) control who may edit/input information, if the 10 licensed Confluence users are in a group, the group may be granted permission to add or edit. Users not in the group would not be able to change anything.

3 - Administratively, there is no way to enforce "Each of the 10 license users be restricted to input/edit information ONLY on the pages created by them." administratively but you could ask the users to apply [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) to their pages so the other users could not make changes. Another strategy would be to create a space for each of the 10 users, and make each user the only one with permission to make changes in their designated space.

Follow up questions are very welcome.

Thanks,

Ann
confluence content permission - content admin all access
Asked by Sameer V:

Hi Community,

Ref: <https://community.atlassian.com/t5/Confluence-questions/Why-would-a-full-admin-in-confluence-be-unable-to-see-a-page-due/qaq-p/332529>

Is there a way to have a content administrator (moderator) role in Confluence who will have access to all content across Confluence including personal spaces/pages etc? This would be very beneficial for content moderation and for system accounts which are supposed to access all content for DLP / ediscovery / legal hold purposes.

Any thoughts/ideas would be appreciated!


Answers:
author: AnnWorley
body: Hi Sameer,

We do have a group for "super" admins that bestows more permissions than the System administrator global permission: [Confluence Admin Permission Levels Explained](https://confluence.atlassian.com/confkb/confluence-admin-permission-levels-explained-604209420.html)
> The confluence-administrators group defines a set of "super users" who can access the Administration Console and perform site-wide administration. Members of this group can also see the content of all pages and spaces in the Confluence instance, regardless of space permissions.

Pages can still be restricted from view by [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html), but confluence-administrators group members have the ability to remove restrictions so essentially they can see and edit anything on the instance.

I hope that is the functionality you are looking for. Please let me know any follow up questions.

Cheers,

Ann

comments: author: Sameer V
body: Thanks Ann for the response!
> Pages can still be restricted from view by [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html), but confluence-administrators group members have the ability to remove restrictions so essentially they can see and edit anything on the instance.

I was actually looking for a way to have it without having to do the above.


Tags: confluence-administration

confluence-development

questions-for-confluence

user-management
Explain Confluence search results when using a label
Asked by Shari Barchus:

We have performed a search on the Atlassian Cloud today, that is returning a large difference in the number of results. Would like to understand more about why we are seeing the difference, when it would appear the search criteria is passing the same information, we are just entering it in different areas of the screen. See attached screenshots.

example 1: use the LABEL filter on the left side, then enter an additional search term using the search box at the top. Returns 4 results

example 2: use the labelText: function and also an additional search term, by only using the search box at the top. Returns 545 result![search with label and text.png](https://community.atlassian.com/t5/image/serverpage/image-id/14286i999BA2D7DA6736EF/image-size/large?v=v2&px=999 "search with label and text.png")![search with labeltext.png](https://community.atlassian.com/t5/image/serverpage/image-id/14287i26CA014A7FDA8914/image-size/large?v=v2&px=999 "search with labeltext.png")


Answers:
author: Shannon S
body: Hi Shari,

If you type **AND** in your 2nd example, (for example, *labelText:videos-cl AND hygiene*), do you get the same number of results as in example 1?

I believe that without the word **AND** it defaults to an **OR** search, which would explain why you get so many more results.

Per the [Search Documentation](https://confluence.atlassian.com/doc/search-139528.html):

*
  > For an OR search, specify multiple values in the same field.
*
  > For an AND search, add more than one filter and specify a single value in each.

For this reason, when you don't include **AND** and you have both values in the same field, I believe it is using the **OR** search instead.

Regards,

Shannon

comments: author: Shari Barchus
body: Thanks Shannon! that works perfect now.


author: Shannon S
body: Glad to hear! Sorry for the confusion. :)   

Take care, and Kind regards,

Shannon


Tags: search
Cannot access Confluence after migration from Cloud to Server
Asked by Jory Hoffman:

We are migrating our Cloud account to Server (JIRA, Service Desk, and Confluence) and cannot access Confluence after the migration. I have followed the support articles on how to import/export along with the recovery attempt (<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>) which did not work i.e. I followed this process and cannot tell of Confluence is even started and when I try to access the local URL nothing happens. Please help. I have spent way too many hours on this migration already and our production envrinment is down.

Thanks,

Jory Hoffman 805-458-3264

SEN-11177824


Answers:
author: AnnWorley
body: Hi Jory,

Thanks for taking my phone call. By the time we talked you had used SQL queries to get logged into Confluence, (as described in: [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html) in case anyone else needs the queries)  
You expressed concern that your starter license exclusively includes Community support, and you may need more time sensitive help. Here are our support offerings in case you would like to move to a different licensing tier down the road: [Atlassian Support Offerings](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html)  
Best wishes,  
Ann
Is it possible to bulk publish changes to unpublished pages, or at least find the pages?
Asked by Kathleen Roan:

I have a project where multiple pages have been changed, but the publication of each page needed to be delayed so they were closed with the unpublished changes. Now I need to publish them. Can I bulk-publish the unpublished pages in an entire space?

If not, is there a way to find all of the pages with unpublished changes?


Answers:
author: Patrick Cartier [Candylio]
body: I have not used Zen Foundation but I think it has the functionality that you need. You can create drafts for several pages and publish individually or in bulk

<https://marketplace.atlassian.com/plugins/com.zenfoundation/server/overview>

If that doesn't work you can find all your unpublished changes and drafts in the Recently worked on in the dashboard. They should be labeled with a tag You can also find them in the draft owner's personal space.

comments: author: Kathleen Roan
body: Thanks. I'll give zenfoundation a try and report back.
Way to limit the time slots shown in a Team Calendar gadget?
Asked by Dan Maxwell:

We have events coming up in our division that we would like to display on a Confluence page using the Team Calendars gadget set to the 'Week' setting, as they will go throughout that week.

When I create that, it shows the entire day, midnight to the next midnight. We do not need to see all of those times as we would only be needing the 8am-5pm window.

Is there a way to limit the times that are displayed?

While I'm at it, is there also a way to lock which week the calendar shows? It currently snaps to the current week, but I would like to lock it on the week of the events only.

Thank you!


Answers:
author: Shannon S
body: Hi Dan,

Can you show me how you have this event set up? I'm not sure how you were doing it, but I would recommend creating an event that is one day for the hours you need, that repeats and ends on the final day of the week.

I tested this in my own calendar, and I have the following settings:

![Screen Shot 2018-02-09 at 2.27.42 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/14554i419147E6D5A69D3A/image-dimensions/337x406?v=v2 "Screen Shot 2018-02-09 at 2.27.42 PM.png")

And it appears like this on my page:

![Screen Shot 2018-02-09 at 2.27.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/14555i980600F33C107874/image-dimensions/621x315?v=v2 "Screen Shot 2018-02-09 at 2.27.10 PM.png")

Can you let me know if that's what you were looking to do?

Lastly, it's not possible to restrict the macro to a date range, but we have a feature request for it while we gather interest:

* [CONFSERVER-51122](https://jira.atlassian.com/browse/CONFSERVER-51122)

You can vote on that to help show your interest, and comment there with your usage case.

Let me know if you have any questions about this.

Regards,

Shannon

comments: author: Dan Maxwell
body: I had the event set up as an all-day event since we didn't have the hourly events written up yet. I will try this approach to see if it will suffice.

Thank you for your help!


author: Shannon S
body: Dan,

Thank you for confirming. Indeed, the event will show all day as 12-12 unless you specify hours. You can safely go with working ours at least and adjust later, if you need.

Kind regards,

Shannon


Tags: team-calendars-for-confluence
Is sql 2016 support for all Atlassian products - Confluence, Service Desk, Jira and bitbucket
Asked by Vipul Shah:

We are planning on upgrading not only our current version of each software, but also want to upgrade the OS version(currently - Microsoft Windows 2008 r2 and 2012 r2) to 2016 and SQL 2016. Thanks


Answers:
author: Stephen Deutsch
body: It seems like SQL 2016 works, but is not officially supported due to not being able to test it comprehensively yet, so you may want to hold off:

<https://jira.atlassian.com/browse/JRASERVER-44734>

<https://jira.atlassian.com/browse/CONFSERVER-40933>

comments: author: Vipul Shah
body: Thank you for the response. If you could, I also wanted to find out if Windows 2016 is supported as a platform for all the above products I listed?


author: Leena Bakshi
body: I have same question as Vipul about windows 2016..


Tags: bitbucket

jira

jira-service-desk

server
How to hide the word "Confluence" from the left corner of the top-bar?
Asked by Darya Novik:

I would like to get rid of the label "Confluence" on the top panel, to the left from "Spaces". It's a button that redirects me to the All Updates dashboard. I want to hide it from an Anonymous user and don't know how exactly this **item** is called. Could anyone help me with this issue, please?

That is what I use:

\<script\>  
AJS.toInit(function(){  
if (AJS.params.remoteUser == '') {  
AJS.$('#***item name***').hide();

}  
});  
\</script\>


Answers:
author: Stephen Deutsch
body: It might depend on your version of Confluence, but #logo will probably work.

comments: author: Darya Novik
body: Thanks a lot!


Tags: custom-field

html
Running JS Script on Confluence Edit View
Asked by alanhernandez:

Hi,  

I'm running a JS Script on Confluence adding a HTML content to modify some tables and it's working good, But I would like to run that script even when the users are editing the Confluence Page, is there a way to run the scripts on the edit view?  

If yes, can you provide the documentation  

Thanks


Answers:
author: Stephen Deutsch
body: If you apply the JS to the Custom HTML section, then it will show up on every page, regardless of whether you are in view or edit mode:

<https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html>

comments: author: alanhernandez
body: Hi Stephen Deutsch,

Thanks for your answer I tried to run the script from "Custom HTML section" and I got to run the script on other views of Confluence but not on the edit view.

Any other suggestion?


author: Hauke H?rhold
body: I figured out how to run JavaScript only while editing a page, but it's a dirty solution I would say.

You have to edit the page layout file (page.vmd).

There you just can insert a code block like this:

```
#if ($mode == "edit")
     <script>
          DO JS STUFF
     </script>
#end
```

But you can't use jQuery here (I don't know why...), only pure JavaScript.
Error
Asked by Bob Secreto:

HTTP Status 500 - com.atlassian.confluence.tenant.VacantException: Confluence is vacant, a call to tenanted \[public abstract net.sf.hibernate.connection.ConnectionProvider net.sf.hibernate.engine.SessionFactoryImplementor.getConnectionProvider()\] is not allowed. {#toc-hId-1789612610}
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Sloan
body: Hi [@Bob Secreto](/t5/user/viewprofilepage/user-id/1162610),

What is your question? I don't see a question. :)

<br />

Assuming your confluence won't start after an installation look at this Knowledge Base page: [Confluence generates Confluence is vacant error on install](https://confluence.atlassian.com/confkb/confluence-generates-confluence-is-vacant-error-on-install-779164449.html)

If your Confluence throws this error after a restart, please tell us if you made any changes in Confluence or on your server beforehand.

Cheers  
Niklas

comments: author: Bob Secreto
body: this was not during install, just random error this AM. rebooted = same, service is running.. unsure why this popped up.
Create issue log that can be entered directly in page
Asked by Gordon Len Hoffman:

How can I enter task description, issue type, status, when it was reported, who it was assigned to, who reported it and notes so these fields can be entered directly into a page without having to edit the page.

I'd like to simulate the functionality of the "Decision Template"

Does anyone have a suggestion

Please let me know


Answers:
author: Patrick Cartier [Candylio]
body: Hi [@Gordon Len Hoffman](/t5/user/viewprofilepage/user-id/970944)

Are you trying to connect with Jira?

If not you can create your own templates in the space or global templates.

comments: author: Gordon Len Hoffman
body: Hello Patrick - our account isn't using Jira. I've been having problems getting the templates to work. I can enter data and the page saves. However, I can't figure out how to get a summary of all the issues I've created. Basically, I'm trying to simulate the Decisions Blueprint Templates capability. Create a template to enter data; then have the Decisions Log to display of summary.

Any suggestions?

Thank you so very much for your assistance

Len


author: Patrick Cartier [Candylio]
body: Hi Len,

It sounds like you need the page properties macro in your blueprint and the page properties report macro on your index page to summarize the information. Have you tried this?

<https://confluence.atlassian.com/doc/decisions-blueprint-339739406.html>

You can read more about page properties here: <https://confluence.atlassian.com/doc/page-properties-macro-184550024.html>

In terms of filling out the information without editing a page I think you'll need a plugin for that, let me know if you need a recommendation.
Is the any way to display count of filtred rows in Conflunce ?
Asked by mool labool:

Hi folks,

iam glad to join such great and large community about such cool sw solution.

May i ask you to help me or point me how to solve next problem?

I think most of us are using tables in Confluence. First thing for me was somehow improved interaction between user and tables in Confluence, like filtring. I have found simple and cool solution with xTables addons.

But now, i realize that would be great to have possibilty to display how many rows you have filtred. As example to better visualization: lets say we have a table with laptop models and processor, both in columns. Then i want to filter all laptos with some kind of processors. By using above plugin i could simple do it. It will display only what i want. But there is no information about how many rows was found (in summary).

Any one have already meet with similar problem? Do we have any solution for this ?

Hope my description is clear.

Very appreciate for any ideas .)

Bests,


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi,

Yes, there are several different solutions, but you'll need to install [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on:

1. Using [Table Filter](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Table+filter+macro) macro. [Wrap the table](https://docs.stiltsoft.com/pages/viewpage.action?pageId=2785540#HowtouseTablefiltermacro-InsertingTableFiltermacroonthepage) with Table Filter macro, [add](https://docs.stiltsoft.com/display/TableFilter/Managing+Filters+in+the+Page+View+Mode#ManagingFiltersinthePageViewMode-Addingfiltersinthepageviewmode) a [dropdown](https://docs.stiltsoft.com/display/TableFilter/Managing+Dropdown+Filters) filter for the column with processor, filter the table. Then either:
   1. Hover over the filter icon in the filtration pane.
   2. Set dynamic descending [row numbering](https://docs.stiltsoft.com/display/TableFilter/Managing+Look+of+the+Table+and+Filtration+Pane#ManagingLookoftheTableandFiltrationPane-Addingautomaticrownumbering).
   3. Wrap the filter macro with [Pivot Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Pivot+table+macro). It will show filtered rows count by default.
2. Using Pivot Table macro only. You can wrap the table with this macro, select column with processors in Row Labels select. It will show you count of each processor in the table. The same you can do for other columns. Also you can visualize this results with [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro) macro.

comments: author: SamVijay
body: Is there a way to calculate the sum of row values without add ins in cloud version


Tags: filter

table