youngmon/atlassian-qna huggingface dataset:
Add Image to the header in page blueprint
Asked by Matthew Pears:

Hi there,

I need to add an image to the page layout Header, so the image appears on all new pages that are created.

However, I am quite the novice when it comes to writing code. You can see the URL of the image from the screen shot below, but after looking at various articles, I am not sure how to code this to make the image appear.

Any help would be appreciated. ![Header.png](/t5/image/serverpage/image-id/191843iF61D286470B4DF74/image-size/large?v=v2&px=999 "Header.png")


Answers:
author: Shannon S
body: Hi Matthew,

Thank you for raising this request on Atlassian Community! It's not currently possible to add a page header in Confluence Blueprint/templates, but I submitted a feature request for that in January:

* [CONFCLOUD-73414](https://jira.atlassian.com/browse/CONFCLOUD-73414) *Ability to add Page Header image in Template*

Please add your vote, and you'll automatically become a watcher and receive updates in the future.

Take care,

Shannon \| Atlassian Community Support


Tags: cloud

confluence-cloud
Printing card results in Chinese (not English)
Asked by Cinda Baxter, MSc, CG, QG:

Not sure what changed, but when I use Share \> Print, the output is in Chinese, not English.

There's no VPN involved. Still in my Minneapolis office.

Any idea how to rectify this?


Answers:
author: Torben_trello
body: Can you check the browsers preferred languages and ensure that English is set as preferred language? Also, ca you try a different device/ browser to see if you observe the same?


Tags: print

share
Trello Setup for Sales order Processing
Asked by John Wallace:

Hi people, I'm looking assistance to setup trello for SOP with automation from outlook.

Very happy to pay for the services, if you think you can help get in touch.


Answers:
author: Iain Dooley
body: [@John Wallace](/t5/user/viewprofilepage/user-id/4110285) I've done some pretty sophisticated automation for sales order processing for a couple of customers. I also have software that allows you to use Trello as a shared email client which can be helpful for communicating with customers throughout the process:

<http://www.benkodesk.com/>

Although it works out of the box with Gmail, you can also use it with Outlook/Office365 by forwarding into an address created for that purpose.

Feel free to reach out on team@benkoworks.com if you'd like to discuss further.


author: Stephen Addis
body: Theirs an outlook plugin, you might also be able to set up a rule in outlook if you have a certain code or word in the subject, forward to XXX which would be your board email address (each board has its own email address to send cards in, and each card even has one).  

Otherwise, have a look at Zapier, or possibly Bridge24 ... they are bridging apps that check and extract stuff from one place and replicate or do an action on the other, and certainly zapier has an outlook or SMTP option as one of its intergrations (what each app it talks to is called).

comments: author: John Wallace
body: Thanks Stephen, yes I'll installed zapier and have the extension installed also.


Tags: automation

ms-outlook
Is anyone else not able to create cards?
Asked by Nicole Brett:

I'm not able to create cards right now - either on desktop or on mobile. The other members of my team have confirmed they aren't able to create cards, either. We click "Add another card," enter a title, then a second or so after the card disappears and we get the "Cannot connect to Trello" error. We're able to comment, add attachments, and archive cards/lists, but creating cards is impossible. Anyone else having this issue?


Answers:
author: Stephen Addis
body: No, were not experiencing that. Not sure there is even a read only option ... unless your on the corporate version and there an option to set permissions, somebody may have ticked a box ... ask anyone with an admin privilage account if they've been playing.
email to board not working
Asked by Michael Streb:

I am not sure what changed, but forwarding emails to trello board has stopped working. I have tried generating a new email and using that without success. Also tried to powerup for SendBoard and got same result. Settings seem right, identifying the right place for card to be created, but I got nothing. Also strangely, I must have a rule set up because those same requests ARE showing up on my calendar

HELP!


Answers:
author: Mark Fowles
body: Hi Michael, Mark from SendBoard here.

If you are seeing the same problem with email-to-board AND with the SendBoard Power-Up, then I suspect it's a bigger issue than simple config.

Perhaps you have a Butler rule that is automatically archiving or moving cards?

If you look at the activity feed in the right-hand menu of your board, you should be able to see if there is anything strange happening there.

I hope this helps!


author: Iain Dooley
body: [@Michael Streb](/t5/user/viewprofilepage/user-id/3301414) have you tried checking in the board's activity feed for new comments being created on archived cards?


author: Stephen Addis
body: Think there is an option to change the email address, get it to regenerate and assign a new one.  

Would go in and copy the current one, and reset it in your email account, adding to contacts and deleting any old from the autocomplete.


Tags: email
Impossible d'imprimer depuis l'application
Asked by Marion Lalut:

Bonjour, il est impossible d'imprimer une carte depuis l'application Trello. Nous allons bien sur partager puis imprimer et ensuite l'application plante. Nous sommes obliger de fermer l'application et de la relancer. Par contre pas de soucis depuis le site internet. Avez-vous une solution pour ce bug?

Merci d'avance


Answers:
author: Soumyadeep Mandal
body: Hi [@Marion Lalut](/t5/user/viewprofilepage/user-id/4109957) ,

I haven't got that issue ever! I think the problem was with your device! I think the device has not got new updates for the os so that it can stabilize the modern apps!
recover a deleted board
Asked by Martyna Poros:

I've got an issue with a deleted board. On a shared account the administrator deleted the boards and they don't appear in archive folder. Is it possible to retrieve them somehow from my account? If not what actions should the admin take to get them back? Do all deleted boards move to "closed boards"? Please it's really important for my film production or else we loose continuity of the tv series


Answers:
author: Stephen Addis
body: Best of luck with that one.  

Trick is, assign boards etc from one account, central admin, and not a user one, and then put yourself in as a user.  

Just because its you (or somebody else) thats the admin, doesnt mean you need an admin level account, and sometimes seeing the admin level stuff too is a distraction.  

Create a "central admin" email address and account, and administer all from there, and only go in via that login for only what you need admin privilage to do.  

Then, back in via your own login. May be you on both accounts, but separate it out, and protect it from even your own errors or accidents.


author: Jillian Amyot _Unito_
body: Hi [@Martyna Poros](/t5/user/viewprofilepage/user-id/4109867) , if the board is not archived, it may not be possible to recover the board. The admin should see a "Re-open" button if its closed, but if not I don't think its possible to recover it. Here's a page with more information, and you could try contacting Trello's support team.

<https://help.trello.com/article/801-deleting-a-board>
Board member access level
Asked by Thiago Oliveira:

Is it possible to have members of a board with certain permissions? For instance, I'd like to deny some members the possibility of deleting a card.

Thanks!


Answers:
author: Iain Dooley
body: [@Thiago Oliveira](/t5/user/viewprofilepage/user-id/4110073) there are no intra board permissions, you need to set up separate boards or put sensitive information inside a separate document system (like Dropbox or Drive) and link to them.
Unable to copy checklists through the copy card function on Apple phone
Asked by Indraneil Sashital:

I am able to copy the entire card with the checklists on Apple mobile phones. However, this is possible on computer and android devices.

How do I get around this problem? Appreciate any suggestions.

Thanks


Answers:
author: Iain Dooley
body: [@Indraneil Sashital](/t5/user/viewprofilepage/user-id/4109285) This is a known bug, someone else reported here recently, I submitted a bug report to Trello and have had confirmation from them that they have reproduced the problem and it's been escalated to the iOS team. I'd say expect a fix in the next release.

comments: author: Indraneil Sashital
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , appreciate the response. That bug fix will be extremely useful.

Thanks.


Tags: card

checklist

copy
Is there a way to have more than one set of custom fields on a card? Also minimize them?
Asked by Aaron Moler:

We have a ton of custom fields on a card and also a checklist for each department which is added once the card is moved to that department's board. I would like to have a custom field for the first department and then the checklist for them to complete. Once the custom fields and checklist are completed, I would like to have another set of custom fields and checklist show below the first for the next department once it is moved to another board and so on. I would also like to be be able to minimize or hide the previous custom fields once completed so the card doesn't end up a mile long. We don't want to lose or delete the previous fields and need to keep them all. Just separate and minimize. Could this be done?


Answers:
author: Iain Dooley
body: [@Aaron Moler](/t5/user/viewprofilepage/user-id/4109226) So there are 2 difficulties with custom fields. Firstly, they are configured on a per board basis, so if custom fields exist on a board, they exist for all cards.

Secondly, when you move a card from one board to another, if there are values set on the custom fields on that card, then the custom fields will be created on the target board if they don't exist. This results in lots of custom fields being created on boards where cards are frequently moved between them.

The way to get around this is to instead copy cards between boards and link them together. You can automate this process using Butler to make it more streamlined.

comments: author: Aaron Moler
body: Thanks for the reply. Yes I understand what you have said and I need all the custom fields that we have to stay on the card and all the cards will have them. Just wish that you could separate them and minimize sections to show only the fields needed for that board. I will just have to set the fields to be added once it gets to the next board. Just trying to shorten the length of the card to make it easier to find the fields needed for faster work flow. Thanks again


Tags: custom-field
how can I limit guests control? e.g. I don't want them to be able to invite others to the board
Asked by Elham:

I I have my team which includes the partners. and I added freelancers as guests to the boards. But I can't control their access. There is one option, to make them an observer. However in this case, they can't move the cards. so if I have "Things to do" "doing" and "done", they cant move a card to done when they finish the job. so I have to add them as members. I even upgraded to business class. but I still don't see the option to NOT LET THEM ADD OTHERS


Answers:
author: Stephen Addis
body: Any other controls above that, like read only tends to be a feature of the business level accounts that they charge for per month per user.  

They play on the fact if you want total control, its chargable.


author: Iain Dooley
body: [@Elham](/t5/user/viewprofilepage/user-id/4109025) you can disable the ability for non-admins to invite others:

<https://help.trello.com/article/791-changing-permissions-on-a-board>


Tags: user
In Trello business do I get charged for every person I add to a board?
Asked by Jerome:

I just got charged 104.87. I'm not sure what for.


Answers:
author: Stephen Addis
body: Its just sharing one board per person you invite ... if their in two, its deemed your using for bit more than casual and they like to charge.  

Does make it hard if Granny is in your Family board and also your chess club board.

comments: author: Jerome
body: Thanks, Stephen, really appreciate you answering my question.


author: Iain Dooley
body: [@Jerome](/t5/user/viewprofilepage/user-id/4109024) you get charged for anyone who is a member of your business class team, or anyone who is a "multi-board guest" meaning that they are a member of more than one board in your business class team:

<https://help.trello.com/article/1123-multi-board-guests>

comments: author: Jerome
body: Thanks for reply Iain, does that mean I cannot and a person to more than one board without being charged?


author: Stephen Addis
body: You'll find thats right, annoying but yep, you got it, so trick is if it isnt essential that they are a member, well, dont. But once you have them on a paid plan, if you have to, then might as well add them where ever.  

Another way around it, is to add only the coordinators, and not all the underlings ... then, also stops the underlings getting distracted or doing something that had not been confirmed yet but just discussed.  

We do similar with architectural design and site ... dont include site on the discussion until its confirmed and then you just tell them as an instruction ... they get confused easy so better treat them like army infantry and orders only flow down ... not the chit chat.
Receiving Notifications on iOS
Asked by Sam L_:

I am not getting notifications for Due Soon items on iOS.

I've enabled all notifications both in iPhone settings and Trello's settings, as well as set myself to a member of the card and I'm watching the card.

I've looked through the following articles:

- <https://help.trello.com/article/1195-push-notification-settings-for-mobile>

- <https://help.trello.com/article/740-notifications-are-not-working>


Answers:
author: Torben_trello
body: Would you mind reaching out to trello.com/contact with a screenshot of the card that you would have expected a notification for as well as a screenshot of the notification section in Trello? We'd be happy to take a closer look.
Shortcuts app
Asked by Roberto Casasola:

I use shortcuts for trello actions, since I updated iOS shortcuts is no longer uploading photos to trello cards an error occurs... is anybody experimenting the same


Answers:
author: Soumyadeep Mandal
body: Hi [@Roberto Casasola](/t5/user/viewprofilepage/user-id/4108907) ,

There are few users facing shortcut problems! I'm not sure where was the problem!

But I think iOS new update comes with more and more security and disabled the use of shortcuts by different apps!


Tags: shortcut
How to better organize my list
Asked by Jack Zhang:

Hi I want to organize my lists better but I currently do not have a good idea.

For example let's say I have a to do list on my board but it is getting jammed with task cards and I have no idea where I can find a task in that list. I wanted to know if there is a way to have a list within a list on Trello so that under my to do list I can also have sublists like chores, homework, making dinner, etc etc. This way I can easily find a task without having to scroll down 100 cards before finding the right one.

Currently I know I can hyperlink a board to a card for bigger projects but since I have a limited number of boards, I don't think this is a feasible solution.

Appreciate the help.


Answers:
author: Iain Dooley
body: [@Jack Zhang](/t5/user/viewprofilepage/user-id/4108794) you might be interested in my methodology that I call "task shortlisting":

<https://community.atlassian.com/t5/Trello-articles/Task-shortlisting-with-Trello/ba-p/988117>

comments: author: Stephen Addis
body: Love that system [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) . Left or right swipe ... so simple, but so Tinder lol.  

I kinda do the same on my Template board, with a column called Not Applicable, so can then go in and just bin those off to archive or delete in one sequence instead of as you go.  

I also use a priority system of 1 through 9, as every body wants something ASAP ... no date, no priority (in my book) but also their ASAP or need it now ... there are ones they need NOW, and ones they need NOW.  

Or the other phrase is ... so, which one of those immediate now urgent tasks do you want me to drop to do this immediate now urgent task.  

Or, what part of your inaction constitutes an emergency on my part ?


author: Iain Dooley
body: [@Stephen Addis](/t5/user/viewprofilepage/user-id/4091633) haha I actually had that terminology "tinder for tasks" in an original draft of that article and took it out. I still use it from time to time on coaching calls though :)


author: Stephen Addis
body: Thats a pretty catchy tag line ... catchy works, its remembered and people then use.  

Like the american phrase KISS ... keep it simple stupid ... over complex things, people hit the close window right before the eyes glaze over, and anything thereafter is lost, wasted, never seen.  

Gonna have to use the phrase ... currently I say "think white board with post it notes and conversations on the back".


author: Stephen Addis
body: Oh, a bit like the blame cascades down, in kanban its from left to right.  

I always knew I was slightly too far to the right, now its for sure. Appear to be a sh1te magnet and everything always ends up in my lap when people are screaming as they cant be bothered themselves.
Why is my template card overdue?
Asked by Adrian Lester:

I've two template cards that now show up as overdue in my 'Cards' view, even though templates don't have a date! I had originally created cards with due dates that I then converted to templates, and the due date field isn't visible on the template cards as you'd expect. How can I remove them from being shows as overdue?

![trello overdue templates.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/112593i047118990470D486/image-size/large?v=v2&px=999 "trello overdue templates.PNG")


Answers:
author: Iain Dooley
body: [@Adrian Lester](/t5/user/viewprofilepage/user-id/4108329) That's odd they're showing up even though they don't have a date, have you archived the cards? The useful thing about templates (rather than just copying cards) is that you can archive them and they still show up in the create card from template menu. If you archive those cards it might hide them from the cards view (although since this behaviour seems odd it might be worth submitting a bug report to Trello directly as well via trello.com/contact)


Tags: due-date

template
Is that possible show all projects in a same timeline
Asked by AG?NCIA BEYONDCOMM:

Is that possible show all projects in a same timeline or agenda.  
Today if I want to follow a project?s timeline I have to open each project.  
Is possible concentrate every one in a single timeline ?


Answers:
author: Iain Dooley
body: [@AG?NCIA BEYONDCOMM](/t5/user/viewprofilepage/user-id/4108256) the best tool I've seen for aggregating all tasks across all boards and allowing you to do date based resource planning is Placker.
Pre-Defined Search Filters
Asked by Greg Horie:

Is there a way with Trello or with the Butler add-on to enable pre-defined search filters? I find I have a set of filters I always use. Its easy to clear the filters, but when I want to set them I have to drill into ...Show Menu \> Search Cards, then set the filters. No very convenient.

Even better - Is there a way to set this on hot keys?


Answers:
author: Iain Dooley
body: [@Greg Horie](/t5/user/viewprofilepage/user-id/3138903) as [@Stu Smith](/t5/user/viewprofilepage/user-id/3086010) mentioned you can save links to common filters (I also do this with saved searches, and I keep a "library" of them as links in a Trello card for easy access).

To your point about hot keys, yes there is a way to filter your board using the keyboard, just hit the "f" key. You can then start typing a search term, and use the arrow keys to pick a matching label, overdue/date term and so on.

comments: author: Greg Horie
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112), thanks for noting the hot key option. Cheers!


author: Stu Smith
body: Hi Greg! When you filter the board in 'Search Cards' the URL changes to reflect the criteria you've selected. You could consider bookmarking these in your browser for future reference.  

If you're up for it, I'd love to chat a bit more about your use case and expectations around how this should work differently. Feel free to reach out to me: ssmith2@atlassian.com

comments: author: Greg Horie
body: Thanks for the suggestion [@Stu Smith](/t5/user/viewprofilepage/user-id/3086010). Ideally I'm looking for a solution that can be managed within the application rather than through the browser, but I think this will help to improve my workflow. Cheers!
Can I format text in Board/List/Card Titles or apply high contrast in Trello?
Asked by Viv McDonald:

Hello, I have looked but cannot see any way to have my Trello boards have high contrast enabled in my browser.

And I cannot seem to be able to format at least in Bold for the Board, List or Card Titles.  
I understand I can format the description and other areas, but I struggle to see the titles.

I have low vision and have a lot of trouble seeing the text.

thanks if anyone has any clues.


Answers:
author: Iain Dooley
body: [@Viv McDonald](/t5/user/viewprofilepage/user-id/4108155) as far as I'm aware the only visual impairment supported by Trello's own features is colour blind mode for labels, however there might be some hope for you in this Chrome extension that lets you customise the look and feel of cards in terms of colour and style:

<https://chrome.google.com/webstore/detail/visual-enhancements-for-t/ellpgcibalbljpeklapejdlflnfpiiok>  

It's an open source project, too, so potentially if you wanted some enhancements you could go on Upwork and get someone to make some modifications, for example to add new styles or text sizes.

comments: author: Viv McDonald
body: Hi Ian, thanks so much for your suggestion.

I've instaled the extension and I'm checking it out now.

I really appreciate your help!

cheers Viv
Why does every action on a card appear to have been done last week?
Asked by Katrine Berggren Birkeland:

Hi. I think this is a question specific for the Norwegian version of Trello. But anyway.. When I use a card in Trello, the newest comments or actions always appears on the top of the list. But the text telling me when the actions has been made are not accurate. It says "last tuesday" on top of "last friday" which doesnt make sense on the time line (at least not when translated to norwegian). The action I made "last tuesday" (see screenshot below) was *this tuesday* meaning tuesday this week. It is very confusing to me that is says "last tuesday" when it was this tuesday. I hope some norwegian speaking people can help me solve this problem.![Sist tirsdag.PNG](/t5/image/serverpage/image-id/112567iCDC5C046F78F8BA3/image-size/large?v=v2&px=999 "Sist tirsdag.PNG")


Answers:
author: Mike
body: Hi Katrine,

Thanks for bringing this up---I agree, this looks like a translation issue, more than anything else, and I'll get it over to the right team!

comments: author: Katrine Berggren Birkeland
body: Thank you!


Tags: last

norway