youngmon/atlassian-qna huggingface dataset:
My board user has downloaded Booklet by Vince but the button doesn't seem to work.
Asked by Mei Leng:

My board user has downloaded Booklet by Vince but the button doesn't seem to work.

Other users are able to use it with no issue.

We tried to disable and re-enable nothing works.

Can anyone help?


Answers:
author: Alex W
body: Hi [@Mei Leng](/t5/user/viewprofilepage/user-id/3929983) - I recommend reaching out to the Power-Up's support team for assistance. You can find them at hello@vince.run

comments: author: Mei Leng
body: Hi Alex, i tried to contact them but there is no reply from them. hence trying to get some help from here if anyone encountered this issue and how to fix it.


author: Alex W
body: Hey [@Mei Leng](/t5/user/viewprofilepage/user-id/3929983) - hmm, I've had another report in the last few days that someone couldn't reach out to this support team. I'm escalating this to our partnerships team to see if they can intervene on your behalf.


author: Alex W
body: Hey [@Mei Leng](/t5/user/viewprofilepage/user-id/3929983) - thanks for your patience while I escalated this! Unfortunately our partnerships team was also unable to get in touch with the Power-Up developer, so we have moderated their Power-Ups. What this means is that these Power-Ups are no longer available to be installed on boards, but they will remain enabled on boards you have them enabled on. However, if you're experiencing issues, I highly recommend disabling the Power-Up and finding another that suits your needs. Sorry that I don't have a better resolution for you!


author: Mei Leng
body: Hi [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170) , thank you so much for helping with the issue. Is there any alternative Power-Ups that you could recommend? I need to export all the cards into excel inclusive of the custom fields as well. thanks for your kind help.


author: Alex W
body: Hey [@Mei Leng](/t5/user/viewprofilepage/user-id/3929983) - I can't personally endorse any particular Power-Ups, but you can take a look at which Power-Ups have export capabilities here: <https://trello.com/power-ups/search?q=export>

On top of that, our Premium subscription has the ability to export boards as CSV files. You can start a free trial to test this out at <https://trello.com/free-trial>


Tags: cloud
Google Drive Power Up Connected but pulls up blank
Asked by Rachel Skoog:

Hi there,

I have followed two articles to try and get my google drive power up working. When I open a card, click google drive, add folder, a pop up window comes up but it remains blank. I tried taking off the pop up blocker and allowing access but its still not working. Any suggestions... yes I have un-installed and installed it using the correct google drive ;)


Answers:
author: Scott A
body: I am having the same problem, Any update?


author: Stefanie Vogt
body: Same problem here since today or yesterday. Found some kind of fix: Go to Google Drive, copy the share link and attach it to the card, this way trello connects the drive folder with the card. May be someone at Trello can fix this bug?
Butler running unauthorized commands?
Asked by Kallie Tatlis:

Hi there,

Having an issue with one of our workspace member's accounts. The Butler will copy cards, make lists, and remove members and labels all without authorization.

I have scrubbed her automation rules, card buttons, board buttons, etc. and we have confirmed she has NO rules or triggers for any processes. I included a screenshot of the command log and they are for sure coming from her account via Butler. Does anyone know how to fix this issue?![Trello COmmand Log .jpg](https://community.atlassian.com/t5/image/serverpage/image-id/237270iD5F85892356B9C14/image-size/large?v=v2&px=999 "Trello COmmand Log .jpg")


Answers:
author: Lara
body: Hi Kallie,

Thanks for reaching out!

We'll need to take a closer look at this, so I've gone ahead and created a support ticket on your behalf.

Keep an eye out for my email!

All the best,

Lara  
The Trello Team


Tags: butler
can you add more/ edit ?quick actions??
Asked by isaac primus:

I was wondering if there was an option to add more options or edit the "quick actions" tab. i move 20-40 cards around a day into various columns and was hoping i would be able to be a bit more efficient. being that i don't use any of the current "quick action" options, it would be nice to replace them with ones i use all day.

(Currently i have to press the three dots in the top right corner and select "move card" and then scroll till i find the correct column)

ps i really appreciate you guys for adding the swipe back feature from any point of the left side of the screen in order to get out of the card. much needed.


Answers:
author: Suzie M
body: Hi Isaac,

Welcome to the Community!

Right now, it's not possible to edit or add more options. I understand how helpful that will be, so I'll pass your interest in this on to our team for consideration.

Would moving the cards using our automation help in your use case?

If you're unfamiliar with the automation, I'd first recommend checking out our intro doc here: <https://support.atlassian.com/trello/docs/butler-overview/>.

Once you're more familiar with it, you could create a board button that moves the specific cards. You can read more about setting up buttons here: <https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Board-Buttons>.

I hope that helps! Please let us know if you have any follow-up questions.
Tem como pegar a data inicial de um cart?o com a exporta??o no CSV?
Asked by William Noronha Mattede:

![b7bef5c4-eb8c-4f06-809d-ce0f21688903.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/237262i1C1C3116CC948B76/image-size/large?v=v2&px=999 "b7bef5c4-eb8c-4f06-809d-ce0f21688903.jpg")

Quando eu exporto os dados do Trello para o CSV, ele s? mostra a data final do cart?o e a data de cria??o mas n?o mostra a data de Inicio do projeto. Gostaria de pegar essa data inicial na exporta??o do CSV, existe alguma maneira?


Answers:
author: Alex W
body: Hi [@William Noronha Mattede](/t5/user/viewprofilepage/user-id/5133839) - welcome to the Community!

Currently the Start Date is not available in our CSV export, but I've added your post as a +1 to an open feature request we have to add this functionality!


Tags: date
Add Google contact with Card Email address
Asked by Client Care:

I want to be able to use Zapier (or anything really) to add a new contact to my google contacts when a card is added to a list. I would like the contact to have the name of the card as the "company name" and the email address be the email address of the CARD.

So far I am unable to find a way to push the cards email address to another app. It seems easy enough for the BOARD email address, but that isn't what I am looking for.

I basically want to add contacts automatically to my address book, so that I can text my specific cards from my iphone with tasks (as comments).


Answers:
author: milynnus
body: [@Client Care](/t5/user/viewprofilepage/user-id/4015920)

If you are referring to the email that allows email to be sent as comments, there is no variable that would expose the card email address.

You can try to see you can do that with Sendmail or alternatively use Hipporello with conversation to do it.

Or if you want you can use Shortcut plus some help of api to do that.


author: Crmble Support
body: Hi [@Client Care](/t5/user/viewprofilepage/user-id/4015920) ,

We have a workaround in Crmble Power-Up that maybe will work for you. You could create a contact/deal in Crmble and create the directly from the Trello card a contact in your Google Contact. That will provide you in the card with a direct link to the card and also the possibility to update the contact in Google Contacts from the Trello card. Like for example opening the card, copy the email to card addres and adding that to the Crmble Contact and update your Google Contact from there.

This way when you are reqaching the contact from your email client you will have for that contact available both mail addresses.

On the other hand if you activate the Gmail tracker option in Crmble will track the conversation you have though email by leaving comments accordingly in your Trello card.

If you have any wuestions or you need anymore help just let me know!

Cheers

Toni


Tags: cloud

zapier
Automatically changing label each week
Asked by Jen Lindwall:

Hello!

I am looking to have the cards that are labeled "Next Week" (which I use for tasks that I encourage that I know I won't get to during the present week) automatically change to a "This Week" label. I have a Workspace view of "This week's tasks" and I would love for it to include all tasks for the week including those from the week prior if that makes sense.

Simply, can I set a rule where on Sundays my "Next week" label changes to "This Week" on all cards?


Answers:
author: Brittany Joiner
body: [@Jen Lindwall](/t5/user/viewprofilepage/user-id/4654279) so, you can do this but it will require a bit of a workaround. I would create a list called "next week" or something like that, and then say on Sunday to move every card with the "next week's task" label into that list... like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/237288iB985C10A90CE9CE8/image-size/large?v=v2&px=999 "image.png")

And then, make another rule that says when a card is added to the Up Next list, remove the next week label and add the this week label.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/237290i5E35279E02AD4F11/image-size/large?v=v2&px=999 "image.png")

comments: author: Jen Lindwall
body: BRILLIANT! This is perfect, thank you so so much.


author: Brittany Joiner
body: [@Jen Lindwall](/t5/user/viewprofilepage/user-id/4654279) great! Glad i can help!
Has anyone previously migrated from a Free workspace to an enterprise version?
Asked by Ravi Jampa:

We currently have some boards set up under a workspace when we were using the free or the trial version and since purchased an enterprise license. We now need to migrate the free workspaces/boards into specified workspaces along with all the data without losing any data. Any suggestion/advise is much appreciated.


Answers:
author: Oliver S
body: Hi Ravi, welcome to the community! :)

There are a few aspects to your question, but will do my best to point you in the right direction.

For moving boards between Workspaces, we have this guide here: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>. Note - To move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving the board to.

As far as moving Workspaces (which contain your boards), the process is outlined here: [https://support.atlassian.com/trello/docs/upgrading-an-enterprise-workspace/](https://support.atlassian.com/trello/docs/upgrading-an-enterprise-workspace/#Requesting-a-Workspace-upgrade)

Normally, there are two options. If there are already Workspace members that have managed accounts (and are already part of the Enterprise), they can request to join the Enterprise and then the admin of the Enterprise (you in this case) could approve that request - <https://support.atlassian.com/trello/docs/upgrading-an-enterprise-workspace/#Requesting-a-Workspace-upgrade>

The other option would be to claim the Workspace from the Enterprise Dashboard: <https://support.atlassian.com/trello/docs/upgrading-an-enterprise-workspace/#Claiming-Workspaces>. If you're an admin, you should be able to go ahead and claim it. Main thing to ensure is that both the admins of this Workspace are current managed members of the Enterprise which you're moving it into.

comments: author: Ravi Jampa
body: Thanks Oliver. Can you advise if the attachments are migrated too when migrating the board and cards??


author: Oliver S
body: No worries. Attachments are migrated as part of the process! :)
Why does a new tab open every time I click on a linked card?
Asked by Charg? de projets - Rigaud:

Hello,

Since this morning, a new tab is created every time I click on a linked card. In the past, the clicked linked card would open in the same tab, which made it much easier to manipulate.

I'm a premium member and have created custom rules on my board to automatically create a new card every time i add an item to a checklist (with the title of the new card that features the title of the parent card).

You can understand that with many cards having numerous checklists, I am often clicking on child cards. The fact that it now all of a sudden creates new tabs is quite cumbersome.

I'm not sure if this a simple feature that can be toggled on or off, but I would like to avoid having dozens of tabs open at once...

I hope that my explanation is clear.

Thanks in advance for your help.

Gino (Project Manager)


Answers:
author: Andrea Crawford
body: [@Charg? de projets - Rigaud](/t5/user/viewprofilepage/user-id/5133613) Hi there, and thanks for reporting this issue. I don't believe this is an expected change in behavior. I've passed the bug along to our developers, and hopefully we can get it fixed soon. Thanks again for letting us know!
does Trello work with apple desktop running Ventura 13.2.
Asked by Rod Veitch:

Does not seem to work with Ventura, works on my iPad


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello [@Rod Veitch](/t5/user/viewprofilepage/user-id/5133583) ! Welcome to the Atlassian Community!

What version of the Trello app are you on? I'm on Ventura 13.0 with 2.13.9-530 version of the Trello app
Karten werden nicht angezeigt
Asked by Daniel Schuster:

Hallo,

seit kurzem werden meine Karten in den Listen nicht mehr angezeigt.

Wenn ich ein Board aufrufe, sehe ich die Listen und die Anzahl der darin gespeicherten Karten, aber kann die Karten nicht einsehen.

Ich verwende die Premiumversion. Ein Filter ist nicht gesetzt.

?ber die Tabellenansicht werden mir die Karten angezeigt, allerdings finde ich die Tabellenansicht sehr un?bersichtlich.

Kann mir bitte jemand helfen?


Answers:
author: Alex W
body: Hi [@Daniel Schuster](/t5/user/viewprofilepage/user-id/5115990) - welcome to the Community!

Sorry to hear you're having issues with the Map View! Do you mind raising this as a ticket at <https://trello.com/contact> so you can send us some screenshots that show exactly what is happening? You're entitled to priority support as a Premium subscriber.

comments: author: Daniel Schuster
body: Hello, nice to hear or read from you.  
It's actually that I can see the cards in all boards, except one board, there I only see the list headings and the number of cards.  
However, I have found a solution for me by chance. Until now I worked with the Firefox browser. Since two days I work with the MS Edge and behold, also on this board my cards are visible. In Firefox it still does not work, but that is now no longer a problem for me.  
Greetings

Translated with [www.DeepL.com/Translator](http://www.DeepL.com/Translator) (free version)


author: Alex W
body: [@Daniel Schuster](/t5/user/viewprofilepage/user-id/5115990) - It sounds like you have a filter enabled on your board! You can see this at the top right of your board, there should be a button that says 'Filter'. Next to this text is an X - if you press this, it'll cancel the filter and you'll be able to see your cards again.

Let me know how you go!


author: Daniel Schuster
body: The Filter Button is grey and there is no filter activ. There is also no X.


author: Alex W
body: Hey [@Daniel Schuster](/t5/user/viewprofilepage/user-id/5115990) - can you show us a screenshot of what's on your board right now? If you have personal info you don't want to share over the Community, please raise a ticket at <https://trello.com/contact>


author: Daniel Schuster
body: ![Unbenannt1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/238849iBAB82E053450CD27/image-size/large?v=v2&px=999 "Unbenannt1.JPG")

screenshot


author: Alex W
body: Hey [@Daniel Schuster](/t5/user/viewprofilepage/user-id/5115990) - there's definitely a filter on, I think the issue is the fact that the filter is in your URL. Can you remove the '?filter=' end part of the URL of your board then reload the page?


author: Daniel Schuster
body: I removed the "?filter=" and reloaded the page. But the browser immediately adds the filter addition to the URL again.


author: Daniel Schuster
body: I have now cleared the cookies and cache via the browser settings. That was helpful. The maps are now displayed again.


author: Daniel Schuster
body: Thank you for your support!


Tags: cloud
How Do I configure my bamboo branch builds for merging?
Asked by dylan_millikin:

Hey guys, I'm a little confused about bamboo configuration. Here's what I wish to accomplish in a basic gitflow:

* Pull all branches except for master/dev on change and run: **unit tests**. If they succeed they will be manualy merged into dev.
* Get dev branch, run **unit tests.**If they succeed automaticaly merge into master
* Get master branch on change, run **unit tests** and if they succeed \> build multiple elements such as **API, Patches**etc..

I can't seem to figure out how to do this.

If I make a plan that simply unit tests and then apply it to all branches (present and to come). I can't tell it to only merge the dev into the master..( Or I can't seem to figure out how). It looks like my only option is to merge all current branches into the master on success.

If I make a master build plan then the dev branch fails on the building phases (as is expected and therefore never reaches success/merge

Any help would be appreciated.


Answers:
author: Marcin Gardias
body: \> I can't tell it to only merge the dev into the master..

You can enable merge configuration for each branch separately.

Go to Plan Configuration. On the left you have list of all plan branches. Click on the 'dev' branch. On the 'branch details' tab click 'Branch merging enabled' and select 'Gatekeeper'.


Tags: bamboo-administration
Can automatically managed Bamboo plan branches trigger from polling without the main plan branch?
Asked by Louis Burton:

My plan branches do not have the same relevant stages as the branch from which they stem from.

Why does my CI plan have to track a main branch; and can I trigger the automatically managed plan branches in a different fashion to the main branch? I do not want the main branch to ever trigger with this plan, but I do want the plan branches to trigger.

If I have to manually update the automatically managed branches to adjust their triggers, this defeats the purpose of having automatically managed branches.

For background, I'm actually following the CI format of Atlassian Connect using jgitflow and I have no desire to repeat the CI on my develop branch multiple times for the same commit. The plan branches have extra stages, such as release finish, which are not relevant to the develop branch, but is relevant to all release branches that stem from it.

Here is the Atlassian video.  
[](http://www.youtube.com/watch?v=yH59FheL1l4)<http://www.youtube.com/watch?v=yH59FheL1l4>

In the original presentation for this, the presenting Atlassian employee originally stated this behaviour was a bug.


Answers:
author: Marcin Gardias
body: Any branch can be your 'main branch' in Bamboo, which means there's a simple workaround: create a a branch you will never push to, set Bamboo main plan to point to it.

There's an open feature request to support default triggers on plan branches that are different from main branch: [](https://jira.atlassian.com/browse/BAM-12451)<https://jira.atlassian.com/browse/BAM-12451>Please vote.

comments: author: Louis Burton
body: Thanks :)

I had done exactly this actually and have a bambooWorkaround branch.

<br />

I did try it before raising this question, but must always remember that the plan branches only override the default repository branch. I had hoped simply adding a repo against this dummy branch to the plan and ticking this for my trigger it would be enough - but no, it didn't trigger the branches, as the dummy branch must be the default repo branch for the plans to override it. Maybe this is obvious to others, but once realised it does indeed meet my objective.

Worst thing is, I had already voted on this ticket, but must have forgotten about it! Sorry.


author: Louis Burton
body: any takers?


Tags: cloud
Bamboo on-demand Building C# and .NET
Asked by victor@archambault:

Bamboo, the on-demand version, does it build C# and .NET projects on its own, out of the box, using Atlassian resources on the cloud? Or, are we supposed to provide the remote machines that do the building?


Answers:
author: Joe Clark
body: Hi Victor,

When using the OnDemand version, Bamboo may only be configured to use [Elastic agents](https://confluence.atlassian.com/display/BAMBOO/About+Elastic+Bamboo) which are Bamboo agents that are managed and executed within the Amazon AWS cloud. Because running AWS agents costs money, you must configure your own Amazon account to use with Bamboo and [set up your own agents](https://confluence.atlassian.com/display/BAMBOO/Getting+started+with+Elastic+Bamboo) to do the building.

Atlassian provides a number of [stock images](https://confluence.atlassian.com/display/BAMBOO/stock+images) that you can use with your elastic agents, and one of these is a Windows image with MSBuild (but *not* Visual Studio) installed, so it may be suitable for your purposes.

If you can't use the stock image, you'll need to [build your own AMI](http://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AMIs.html) and install the Bamboo remote agent software on it.

Hope this helps!


author: rsperafico
body: Hi Victor,

Thank you for your question.

Please, refer to [Defining a new executable capability](https://confluence.atlassian.com/display/AOD/Defining+a+new+executable+capability#Defininganewexecutablecapability-Notes "Defining a new executable capability") (Notes) for further information.

Kind regards,  
Rafael

comments: author: victor@archambault
body: Instead of effectively saying "RTFM", it would have been preferable if you had answered "yes" or "no", and provided the manual link as backup for why. I'm going to guess that you're basically saying "development teams may provide remote machines loaded with Visual Studio" -- but that doesn't clearly answer whether or not Bamboo provides its own Visual Studio machines.


Tags: .net

cloud
org.springframework.beans.factory.BeanCreationException
Asked by Nivedha Manoharan:

Got this Exception when trying to install Bamboo Trail Version. Can anybody help me to resolve this problem?

Thanks before.

![](../../upfiles/FatalError_1.jpg)

![](../../upfiles/Tomcat_Errors.jpg)


Answers:
author: Peter Van de Voorde
body: Hi Nivedha,

You are probably trying to install this in a directory where you don't have the necessary acces rights. Did you run the installation with an admin account?

Best regards,

Peter

comments: author: Nivedha Manoharan
body: Yes I tried with Admin Access only. Initially it is searching for few log files. Shows error since it is not present in logs folder. Are these errors occur because of that?


author: Nivedha Manoharan
body: Yes I tried with Admin Access only. Initially it is searching for few log files. Shows error since it is not present in logs folder. Are these errors occur because of that?

![](../../../upfiles/Untitled_69.png)


author: Nivedha Manoharan
body: You are right. I tried installing Bamboo with a folder other than Program Files. It gets installed without any errors. Thank you so much.


Tags: automation