youngmon/atlassian-qna huggingface dataset:
Hallo. Ich m?chte einen Standard Account einrichten.
Asked by Christian M?ller:

Beim Bezahlvorgang werden nur 5 Jahre angeboten. Gibt es keine k?rzere Laufzeit? Viele Gr??e Christian M?ller


Answers:
author: Mutya A
body: Hallo Christian,

Danke, dass du dich an uns wendest! Bitte beachte, dass wir einen ?bersetzungsdienst verwenden, der uns dabei hilft, unseren internationalen Kunden zu antworten. Du kannst gerne die Qualit?t der Antwort bewerten.

Zur Best?tigung: Wir haben f?r den Standardplan f?r Trello keine Mindestlaufzeit von 5 Jahren. Wir bieten ein monatliches oder j?hrliches Abonnement an, wenn Sie Ihren Free Workspace auf Standard upgraden. Bitte schauen Sie sich die Preise hier an: <https://trello.com/pricing>

Weitere Informationen: <https://trello.com/standard>

Ich hoffe, das hilft, aber lassen Sie es uns wissen, wenn Sie Fragen haben!  
----------------  
Wenn dieser Beitrag bei Ihrer Frage hilfreich ist, ziehen Sie bitte die Schaltfl?che ?Antwort akzeptieren" oder ?Gef?llt mir" in Betracht, damit andere Benutzer ihn schneller finden.
Trello darkening/brightening the cover, is it possible to remove it
Asked by Klemate:

Is there any way to remove the darkening/brightening of the cover within the trello and keep the text still on top of the photo?![image_2024-05-14_122235078.png](https://community.atlassian.com/t5/image/serverpage/image-id/323557iA88C3BB251E78D00/image-size/large?v=v2&px=999 "image_2024-05-14_122235078.png")


Answers:
author: Dreamsuite Mike
body: Hi,

There is a way around it by using a powerup called [Advanced Card Covers](https://trello.com/power-ups/63335b84732512002ab83405/advanced-card-covers)

It allows you to set the cover colour, image and size as well as put text in the cover

I use this to get around where the text covers the image...

comments: author: Klemate
body: does it apply to everyone or its just personal view


author: Dreamsuite Mike
body: Everyone
Pricing
Asked by JingXuan:

I would like to ask about product pricing and get confused about the price.

Question 1  
Is the fee based on the number of people? Or does it depend on the number of panels? Or does it depend on the workspace?

Question 2  
Which features are free?  
Are there any features that need to be paid for?

Question 3  
Does view-only mean that it can only be viewed outside, or can it be clicked in to view but cannot be changed?


Answers:
author: YY Brother
body: Hi [@JingXuan](/t5/user/viewprofilepage/user-id/5496608)

Welcome to our Community.

[? Trello ????????](https://mp.weixin.qq.com/s?__biz=MzIzMDExODMwOA==&mid=2247503068&idx=1&sn=162c3756df7166defccae42ddd7846d7&chksm=e8baca17dfcd43018fb59eaf2fd52ec8b8304def0da0ac972f0051caddc21533d1dc3e0803eb&token=361159390&lang=zh_CN#rd)

?5?20??????? Trello ?????? 10 ???????????????????????????????????????????????????

Question 1: pricing based on licensed users

Question 2:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/323532iB04B1F1BAF4B3CE5/image-size/large?v=v2&px=999 "image.png")

Question 3: ???????10?users????????????????

???<https://trello.com/pricing>

Thanks,  
YY?
How can we change the admin asap?
Asked by Cristina Cuceanu:

The admin of the board is a previous employee who left 3 years ago but this hasn't been updated since then. We kindly need to update the admin urgently in order to be able to remove users from the board and reduce the number to max 10 people.

I've opened a ticket 7 days ago but still no one reached out to us.

Thank you!


Answers:
author: Dreamsuite Mike
body: Hi,   

This article should help you:

<https://support.atlassian.com/trello/docs/removing-collaborators-from-free-workspaces>

comments: author: Cristina Cuceanu
body: Hi Mike,

Many thanks for your reply.

Unfortunately the link doesn't work :(


author: Dreamsuite Mike
body: Sorry, try now!


author: Cristina Cuceanu
body: Many thanks Mike! By any chance, would you know if with the limited version started from the 20th of May, would it be possible to add new members (of curse respecting a total of 10)?Thank you!


author: Dreamsuite Mike
body: Yes, you up to a total of 10 collaborators without a problem


Tags: administration
Discord Power-up
Asked by Ben:

I ran into errors with the Discord Power-up. I completely removed and de-authorized it from both Trello and Discord and attempted to re-add and re-authorize. However it seems to retain previous data (notifiers), preventing me from selecting a server \& channel despite clicking the 'delete' during the power-up disable \& removal process. How can I completely reset and remove notifiers in the Discord Power-up? (I have reached out to their support but have not heard back in over a week.) I only need 1 working notifier.


Answers:
author: Mutya A
body: Hi Ben,

If you are referring to the [Discord Notifications Power-up](https://trello.com/power-ups/6470ef992836a95370bbced8), as a third-party Power-up it would be best to wait for their Support's reply on how they can help.

Reiterating some troubleshooting steps you can follow to try solving your issue in case you missed any steps:

1. Go to the board where this Power-Up is enabled.
2. Open the Board Menu and select the Discord Notifications Power-Up.
3. Select **Remove personal settings** and **Disable** the Power-Up.
4. Go to <https://trello.com/my/account>
5. Under the Applications section, select "Revoke" under any entries for Discord Notifications (if any are found).

For more information: [Disabling a Power-up](https://support.atlassian.com/trello/docs/enabling-power-ups/#Disabling-a-Power-Up)

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.

comments: author: Ben
body: Hi Mutya,

Yes, I've done those steps. Unfortunately it didn't help. I hope their support will actually reply.


Tags: discord
How to recover a description
Asked by JTaranaki Jewellery:

Hello, I just opened a trello card and my description has been deleted. Is there anyway to recover the info I had written? Thanks


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/>


author: Rasmus Wulff Jensen
body: This free tool can do it without any technical work needed: <https://trellotools.azurewebsites.net/CardHistory>

![15 12_49_08.png](https://community.atlassian.com/t5/image/serverpage/image-id/323811i07530D4D9DE2D56D/image-size/large?v=v2&px=999 "15 12_49_08.png")
remove guests from my board.
Asked by debwelsh1:

Please give me simple way to remove guests from my board.


Answers:
author: Humashankar VJ
body: Hi [@debwelsh1](/t5/user/viewprofilepage/user-id/5496237)

* Look for the "Share" button or the member count icon, representing current board members and guests. in the top right corner of your board view.
* Click on it to open a dropdown menu.
* Find the guest you want to remove and click on the three dots (...) next to their name or avatar.
* then "Remove from board" from the subsequent menu.
* If in case you don't see the "Share" button or member list icon, it may be due to your board settings only allowing board admins to manage user access."

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**
We are a 501c3 and have been for many years, application for non-profit pricing was auto-rejected
Asked by Jared Riddick:

We are a 501c3 non-profit status and have been registered as such for years. We have been using Trello since 2016 and now need to move to a paid plan because of the change in their structure. We have now been instantly auto-rejected twice by Atlassian for non-profit pricing status for seemingly no discernable reason. I have requested clarification as to why, and received nothing in return.

We qualify and have non-profit plans through Microsoft, Adobe, and Google, so I'm curious as to what seeming requirements that Atlassian has that these larger companies do not. I'd like our case re-opened.


Answers:
author: Gaurav Kataria
body: [@Jared Riddick](/t5/user/viewprofilepage/user-id/5479413) could you please share your support ticket number so that we can follow up?


author: Dreamsuite Mike
body: Hi [@Jared Riddick](/t5/user/viewprofilepage/user-id/5479413)

This is disappointing, you should reach out to Trello via the contact form here:

<https://trello.com/contact>

comments: author: Jared Riddick
body: I have just sent one in. I'm not hopeful. All replies so far have been from bots.


author: Dreamsuite Mike
body: It starts with Bots but will be picked up by a human, although they seem to have a bit of a backlog at the moment and it may take a little longer. There is priority for Premium and enterprise customers, have you already used the 30 day premium trial?


Tags: non-profit
Getting first card out of $report_html
Asked by MC:

Is there a way to return the first card out of a list of all cards in $report_html?

In computer science, I would do something like $report_html\[1\].

Is there something similar?


Answers:
author: milynnus
body: [@MC](/t5/user/viewprofilepage/user-id/5470650)

You can use http request to send $report_variable to your endpoint to return a list and use httpresponse to get the first element.
How does a team member login to Trello on her iPhone without a Trello account?
Asked by Mai Yang:

I'm the one that created the login info and invited her to one of my boards. I don't think she created an account with Trello, but she was able to edit and work on the the board and cards on her laptop.

Now, she wants to upload videos and pictures directly from her phone to Trello, but she doesn't have an account. After she download the Trello app on her iPhone, does she need to create an account for her to access the board that I invited her to? Or is there a way that she can login or access my board on her iPhone app without needing my login info?

Thanks!!


Answers:
author: Humashankar VJ
body: Hi [@Mai Yang](/t5/user/viewprofilepage/user-id/5496095)

* If your team member created a Trello account for web login, the same account will work for the mobile app as well
* Editing in Trello without an account is not possible.
* Trello offers guest access for invited users to view boards, but editing privileges require a full account

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**
Can you create an "OR" statement in Trello automation
Asked by MF_BOT:

I have 5 page types.

* 3 Page types have options of 4 people that can be assigned
* 2 Page types have options of 5 people that can be assigned. 2 people from the first group are also in the second group.

How can I assign the work to distribute correctly?

* Page Type A - Team 1 members Option 1, 2, 3, 4
* Page Type B - Team 1 member Option 1, 2, 3, 4
* Page Type C - Team 1 member Option 1, 2, 3, 4
* Page Type D - Team 2 member Option 1, 2, 5, 6, 7
* Page Type E - Team 2 member Option 1, 2, 5, 6, 7

I don't see a way to state if Page Type A, or B, or C, assign a member in-turn from Team 1.

I can only create if Page A assign a member in-turn from Team 1.

Then Page B assign member in-turn from Team 1 (so if we get 3 different page types it will all be assigned to Team member 1.

I can change from, in turn, to random, but is that all I can do?

I was hoping I could combine all the pages for the rule that applies to the same team members, but adding multiple pages to the rule doesn't work, so Automation sees it as AND and not OR.

Suggestiosn?


Answers:
author: Dreamsuite Mike
body: Hi [@MF_BOT](/t5/user/viewprofilepage/user-id/4275049)

What is page type in Trello? Is it a custom field, list, label?

I can give you an example of a rule that uses regex to have an or statement.

This is based on Type being a custom field. It also relies on you having 2 cards on your board called **Team 1** and **Team 2**, with the members of each team as members of the respective card

```
If custom field "Page Type" is set to "regex:/Page Type (A|B|C)/", add a member in turn from from card Team 1 to the card
```

```
 If custom field "Page Type" is set to "regex:/Page Type (D|E)/", add a member in turn from from card Team 2 to the card
```

comments: author: MF_BOT
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) Page Type is a custom field. I tried this:

when custom field "PT" is set to "regex:/PT (About\|Case Study\|Contact)/", add a member in turn from card "Publishers" to the card and it doesn't work. Where can I find out more about RegEx and Trello?

I change it to: when custom field "PT" is set to "regex:/(About\|Case Study\|Contact)/", add a member in turn from card "Publishers" to the card and it now works! Thank You!
Voc? apagaram meu perfil do trello, o email que sempre usei estava como se nunca tivesse tido conta
Asked by ? a True Produ??es:

Tentei entrar no Trello agora e era como se eu n?o tivesse uma conta. Foi solicitado um novo login onde coloquei o mesmo e-mail que ja usava anteriormente e a mesma senha. Quando entrei era como se fosse uma conta nova, nenhum dos meus quadros e cart?es estavam mais no meu perfil. A foto do perfil tamb?m sumiu. Por?m o login e exatamente o mesmo. Preciso urgente recuperar meus quadros. Como fa?o? Meu trabalho est? todo l?, se n?o tiver minha conta novamente entrarei com um processo contra a empresa


Answers:
author: Lam
body: Hi [@? a True Produ??es](/t5/user/viewprofilepage/user-id/5496003) - We can only provide support in English at this moment; however, I'll send through a translated version in your language using a translation service, however, it may contain some inaccuracies.

I believe your account may still be around however, it may just be using a different email address. First, could you try logging in using any other email addresses that you have access to?  
Second, I suggest looking through your inbox for any previous Trello emails and seeing what address they were sent to. Let me know if you're still unable to locate the account and we'll look into this further.  
----  
Neste momento s? podemos fornecer suporte em ingl?s; entretanto, enviarei uma vers?o traduzida em seu idioma usando um servi?o de tradu??o, por?m ela pode conter algumas imprecis?es.

Acredito que sua conta ainda esteja ativa, mas pode estar usando apenas um endere?o de e-mail diferente. Primeiro, voc? poderia tentar fazer login usando qualquer outro endere?o de e-mail ao qual tenha acesso?

Em segundo lugar, sugiro que voc? procure em sua caixa de entrada quaisquer e-mails anteriores do Trello e veja para qual endere?o eles foram enviados. Informe-nos se ainda n?o conseguir localizar a conta e analisaremos o assunto mais detalhadamente.

comments: author: ? a True Produ??es
body: Eu tenho certeza do meu e-mail, troquei se celular e quando fui ligar aconteceu isso. Preciso que recuperem minha conta, tenho informa??es importantes que existem apenas no trello
Won?t let me add a 10th member
Asked by Karen King:

Hello,

I have a board with 9 members including myself. I thought the maximum was 10 but when I've gone to add a 10th member it says I've already reached the 10 person limit.

it clearly says board members (9) and I'm included and I can't see any pending invites

Can anyone help?   
Thanks


Answers:
author: Rasmus Wulff Jensen
body: Could there be a guest user or a pending invite... On the workspace under Members you should see all type of collaborators

![IMG_1224.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/323379i83E1BFA32B89E54D/image-size/large?v=v2&px=999 "IMG_1224.jpeg")
?C?mo importar a Trello mis notas de Google Keep?
Asked by Pamela Vergara:

Hola c?mo estan?

Me cambi? de IOS a Android y para extraer mis notas utilice el servicio de Google

Exporte toda la informaci?n a Google Keep y ahora busco como importarlas a Trello

Gracias a todos los q me puedan ayudar

Saludos


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/importing-data-into-trello/>
20 May?s tarihinden sonra 10 kat?l?mc? ile panolar?mda proje y?r?tmeye devam edebiliyor muyum?
Asked by P?nar ?ZSOY:

?u an trelloda mevcutta 10 ki?ilik hizmetlerim var. 20 May?s tarihlerinin ard?ndan mevcut sonu?lar?n say?s? 10 olmas?na ra?men panolar?mda i?lem yapmaya devam edebilir miyim?


Answers:
author: Berat Altunhan
body: Merhaba [@P?nar ?ZSOY](/t5/user/viewprofilepage/user-id/5495824) ,

Trello bildi?im kadar? ile ki?i ?zerinden de?il olu?turdu?unuz boardlar ?zerinden bir ?cretlendirme yans?tmakta. Fakat her tak?m i?in sadece 10 board kullanabiliyorsunuz daha fazla kullanmak istedi?inizde Plan y?kseltmek durumunda kal?yorsunuz diye biliyorum. Bu konuda herhangi bir g?ncelleme gelece?ine dair d?k?man m? okudunuz acaba ?

E?er ?yleyse iletme ?ans?n?z var m? ?

comments: author: P?nar ?ZSOY
body: Trello a?a??daki uyar?y? veriyor;

"20 May?s 2024'ten itibaren, ?al??ma Alan?n?zda 10'dan fazla ortak ?al??an varsa bu ?al??ma Alan?ndaki panolar salt g?r?nt?lenebilir hale gelecektir. ?al??ma Alan?nda eri?ebildi?iniz panolardan herhangi birini g?rebileceksiniz ancak de?i?iklik yapamayacaks?n?z."

?al??ma alan?mda 10 ki?i var, yine de 20 May?s'tan sonra panolar?m salt g?r?nt?lenebilir mi olacak? Bu sorunun cevab?n? ar?yorum


author: ?i?dem B?y?ka?ik
body: Merhaba,   
Trello, "10'dan fazla" kullanici icin ust plana gecilmesi gerekliligini belirttigi icin, 10 kullanici ile sorun olmamali.
I am self employed but am a member of one clients Trello through their work email.
Asked by Anna Blaxland:

I'd now like to log into a new clients Trello board which they have set up using my email with them. It doesn't seem possible. Should I change all three accounts for may personal email?

Anna


Answers:
author: Lam
body: Hi [@Anna Blaxland](/t5/user/viewprofilepage/user-id/5495790) - Thanks for writing in. As you're using different emails for each account they'll be considered separate accounts. You are able to log in to three accounts simultaneously however you'll have to switch accounts each time you access its associated Boards: <https://support.atlassian.com/trello/docs/switching-between-trello-accounts/>

Alternatively, you can ask your clients to invite your personal email to the board, this will make Board management easier: <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>
Not seeing updates on Trello cards.
Asked by David Hodgson:

There are two people who are Admins on the board, myself and our team lead. He and I recently compared the same Trello card and I could see a series of updates made to the card but the card on his computer showed none of the updates. What is going on?


Answers:
author: Mutya A
body: Hi David,

Are you perhaps comparing the same card from your team lead's computer browser from a Trello app on your mobile? If that is the case, maybe there are unsaved changes if your Trello app is on offline mode. If so you can:

[Check for unsent changes on Android](http://%20https://support.atlassian.com/trello/docs/troubleshooting-for-the-android-app/#Check-for-unsent-changes-first-?)  
[Check for unsent changes on iOS](https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/#Check-for-unsent-changes-first-)

For browser issues, you can go here: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

If this isn't the case, you please create a Support ticket here so we can discuss this in more detail: trello.com/contact

It would be helpful if you can include in the ticket, the card details plus screenshots on how it differs, and what devices you are using.

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
Work to personal account Trello migration
Asked by Ron Crump:

Hi,

I have an Atlassian account associated with my work email. We use (free) Trello for some project management stuff. We will likely migrate to (paid) Jira. In this case, I would like to create a new personal account and migrate certain workspaces and boards to Trello on this (move/migrate them completely, not just invite the personal account to share from the work account), as I currently have some personal boards. How would I do this?

Thanks,

Ron.


Answers:
author: Gaurav Kataria
body: Ron, you can move the relevant boards to a workspace in your personal account. Here is how: <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>
Can I have a custom phone number for the call routing integration?
Asked by Martin Boehme:

I would like to set up my **existing** phone number for the call routing integration in Opsgenie.

Is that possible? Under which circumstances? How would I approach this configuration?

Or can I only have a phone number assigned by Atlassian?


Answers:
author: Brennan Kiely
body: Hi Martin,

It is possible to port a phone number your organization owns to be used in the incoming call integration. However, this process takes up to a month to complete and involves your organization transferring ownership of the number to our provider. Most customers opt to just using the randomly assigned number and forwarding calls from their existing line to the incoming call integration. If you want a specific area code or vanity number, we can check our provider for availability as well if you reach out to us in the chat or by entering a support ticket here: <https://support.atlassian.com/contact/#/>

If you do wish to port your number to our provider, here's the information we'd need for that:

* The authorized user or owner's first and last name.
* The corresponding service address. This must be an actual physical address. PO Boxes are not valid addresses.
* A [Letter of Authorization](https://www.twilio.com/resources/docs/Letter_of_Authorization.pdf) (LOA) signed by the authorized user and/or owner of the number(s). Note that the information on your LOA must match the authorized user name and service address provided by your current carrier.
* [Obtain a Customer Service Record](https://support.twilio.com/hc/en-us/articles/223179408-How-can-I-obtain-a-CSR-) (CSR). (you'll need to contact your current carrier, and you may need to ask for your carrier's Porting Team. Please specify that you want the customer service record on file with the carrier, not merely your billing records. In many cases, the billing record and the customer service record will have the same information, but this is not necessarily going to be the case. Therefore, it's best to ask specifically for the CSR.)
* A scanned (or electronic) copy of the most recent phone bill, within the last 30 days, that includes the account, owner/authorized user name, and address information for all the numbers you'd like to port.

Once you have that information, you can reach out to us via chat or the support portal with the info to start the port process.

-Brennan

comments: author: Martin Boehme
body: [@Brennan Kiely](/t5/user/viewprofilepage/user-id/2275653) Nice! Best answer, thank you!


Tags: cloud

integration

phone