youngmon/atlassian-qna huggingface dataset:
Preview attached video in Trello card?
Asked by Grigory Entin:

Is it possible to preview an attached video in a card? If so, what are the requirements for the format and etc.?

Quite often I'm making screencasts and attach them to cards, but I don't see a way to preview them without downloading... I tried .mov, .m4v and etc.


Answers:
author: Krisztian Kovacs
body: Hi,

the only preview I can recall is the youtube one. If you paste a link into a comment, you can watch the video directly on youtube.

would it be viable for you to upload stuff like that?  
So upload the mp4 to youtube, share as 'unlisted'.

Cheers,  
Krisz

comments: author: Grigory Entin
body: Thanks, yes, I understand that I can upload to youtube and get it previewed in Trello. But this sounds completely counterintuitive to me and not the thing I want to do and spend time on (opening youtube, uploading, getting the link, pasting the link to trello instead of just just attaching the video). It raises security concerns over using youtube and etc. So it's just a question of convenience for me. I'm not sure but JIRA probably has it as well.


author: Kaloyan Georgiev
body: Hello, sir. I see the thread is old but I had to reply so you know that there is an answer. I am not aware of if GIF format was supported by time you created the thread, but at this point GIF is already supported and can be a good workaround for adding preview or even a whole animated banner as cover in Trello. At least that is how I do it so my colleges does not need to download the file and can just preview the latest version fast and convenient.


Tags: preview

video
Trello business class for just one sole user
Asked by jeroendee:

I'm using Trello all by myself. But I'm really interested in the extra functionalities as provided by business class:

- collections

- unlimited power ups

Is it also possible to just get a business class account and thus the added extra functionalities for one person as opposed to a whole team?


Answers:
author: Danny Zuccaro
body: Hi Jeroen,

The billing for business class works by team members, so if you continue to be the only member for the board you could upgrade and have the extra functionality for yourself. More details on how the business class billing works can be found [here.](http://help.trello.com/article/855-how-billing-works-with-trello-business-class)

Hope this helps,

Danny
Can I easily switch from Zoho Projects to Trello?
Asked by Johanna Steinhaus:

Good afternoon, I'm working on a collaborative international research/theatre project. We started uploaded documents to our Zoho Projects Platform, but are currently looking to switch to Trello. Will we be able to convert our current ZP platform (including all content, attachments, discussions, users, etc.) to Trello or will we essentially have to start from scratch?

Thanks for your help!


Answers:
author: Teddy
body: Hi Johanna,  

Unfortunately there is not a native feature that will allow you to import your Zoho projects. You might be able to use a third party service called Zapier to accomplish this however. I am not sure if it will help, but there are some pre-built Zaps that might help you out here:   

<https://zapier.com/apps/trello/integrations/zoho-projects>  

You might also be able to build your own tool using our API in combination with Zoho's API. You can read all about it at <https://developers.trello.com/> and <https://www.zoho.com/crm/help/api/>  

Hope this helps!

comments: author: Ramil Salikov
body: is there an integration of trello with the zoho crm?


author: James Eaton
body: Hi Ramil,

Yes you can build a integration in various ways. If you would like assistance with this you can speak to our Zoho Partner Implementation specialists via our page: <https://www.digital-scientists.co.uk/fusion-flow/zoho-partners>

If you would like more information about our business, you can visit [Digital Scientists](https://www.digital-scientists.co.uk)

Thanks,

BR

James Eaton


Tags: zoho
Why does JSON export cap # of actions 1000?
Asked by Jackie Vouthouris:

I'm trying to export via JSON all of my team's Trello actions, but it caps the number of action results in JSON at 1000. Is there any way to fix this to get our entire action history?


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: So that you don't [DOS](https://en.wikipedia.org/wiki/Denial-of-service_attack) your Jira instance. Pulling 1000 issues out of Jira is expensive and likely places unnecessary load on your system. Doing this regularly will be something your human users will feel and cause them to complain about performance.

You can pass a [JQL query](https://docs.atlassian.com/DAC/rest/jira/6.1.html#d2e4071) via REST, which will allow you to pull only the data that you actually need out of Jira. This places much less load on Jira and saves you the need you remove the garbage that you don't want anyway.

If you must raise the amount, you can make the [following change](https://confluence.atlassian.com/jirakb/exporting-a-filter-result-containing-more-than-1000-issues-191500982.html) and restart Jira.

comments: author: Tero Tilus
body: The question was about Trello JSON export, not Jira issue export.


Tags: json
Hide/Remove Trello Activity List
Asked by Gordon Smart:

Is it possible to hide the activity list in Trello. We wish to post read only public boards and don't want to show all the updates/ changes that may have happened on the board as it has been developed or on an ongoing basis.


Answers:
author: Matthew N
body: Hey Gordon

There's not, unfortunately, a way to hide/remove the activity list at this time. Consider making a [feature request](https://help.trello.com/article/724-submitting-feature-requests-for-trello).

comments: author: Toni Pienonen
body: It's a feature that has been addressed many times but never added :)


author: aeipsuccess
body: There's a workaround (may need to do this for all cards however):  
1. Click on the card to open it in view  
2. find the right-hand side button called "Copy"  
3. a duplicate card will be created with no activity logs  
4. delete old card with activity logs

Hope this helps!


author: Wendie Hipolito
body: When I copy a card it brought the activity over with it. :(


author: ActualiZ PMO
body: Hi Wendie, I am not sure whether you have resolved the above mentioned problem? if not, when you choose the copy option the pop-up which results will have a number of possible checklist items, depending on if they are present on the card. One of the items checked on your card will say "Comments" (x) where x is the number of comments it found in your card. If you uncheck this box it will not copy your comments across. Hope this helps?![sample.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/100550i154ABB3B19566A24/image-size/large?v=v2&px=999 "sample.PNG")


author: Jeppe Klausen
body: I have this issue aswell, any new inputs here to remove the Work log from cards?

Best from Jeppe ?


author: E v Wyk
body: Yes, dealing with clients on shared boards - don't want to show every single log of activity, unprofessional
Is it possible to get custom fields updates through webhook ? And set values through API ?
Asked by diadys:

Using Trello [Custom Fields power-up](https://blog.trello.com/trello-custom-fields), I'd like to get custom fields updates through [webhook](https://developers.trello.com/page/webhooks) and set them through the API while creating cards.

But when I add or update custom fields to a card, no webhook are triggered.

I currently create a scheduler which get custom fields and compare new values to old ones, which is not very efficient.

Anyone has an exprience with this ? Got some infos from trello ?

Many thanks.


Answers:
author: Torben_trello
body: Hey Didier,

API access to Power-Ups data, such as the custom fields is currently read only, so only GET requests can be used to access this data. We're looking into adding write access for these as well, although we don't have an ETA yet for when that will be available.

You can view it with a GET request to [/1/boards/\[boardId\]/pluginData](https://developers.trello.com/advanced-reference/board#get-1-boards-board-id-pluginData) and [/1/cards/\[cardId\]/pluginData](https://developers.trello.com/advanced-reference/card#get-1-cards-card-id-or-shortlink-pluginData).

comments: author: diadys
body: Hi,

Thanks for your reply. I'll follow the update adding the write access and webhook notifications.

I'm currently using the API to retrieve the pluginData as you described. I have a cron that periodically checks if the data has changed which is a work-around but not very efficient.

Best regards.


author: diadys
body: Hi,

pluginData are not accessible anymore through the GET requests you've listed above.

It returns an empty array.

I've noticed it is now available to define more than 5 custom fields. Is there a change on this new version I've missed ?

Thanks.


author: dantaeusb
body: Hi,

I'm working on open-source Trello \<-\> Magento 1 integration module, also connecting it with working store. Store used Zapier for a long time, and it seems to be able to edit plugin fields (Like Shippo and custom fields power-ups). We've made a lot of work already: statuses, comments and order data already processing with Trello API, but it seems that I cannot work with power-ups to do simple things like fill the custom field or attach Shippo track to card.

Is there's really no way to do this, and how Zapier do? It works with some kind of closed API?

Thanks.


author: Oscar Triscon
body: Trello added support for writing custom fields and webhooks recently: <https://developers.trello.com/v1.0/docs/getting-started-custom-fields>


author: dantaeusb
body: This is so great! Thanks a lot! And sorry for disinformation: Zapier is not working with parcel power-up, we just misuderstood each other with our PM.

Thank you very much for your reply, it's really what I looked for.


author: diadys
body: Many thanks.

We've updated that and removed our useless polling bot.

Cheers.


Tags: custom-field
Horse plan training
Asked by idt100w:

I have to create a horses training tasks (on a daily base). Now I have a spreadsheet, but I'm searching something more modern. Maybe Trello is the solution. Can you please take a look at the sheet at this link and give me a few tips? <https://docs.google.com/spreadsheets/d/15CL2HQizWXIV2UnrzKGASbMnDJ_Bz1YHZhNTj16cCsE/edit?usp=sharing>

Is it possible?

Greetings,

Matteo


Answers:
author: crystali
body: Hey Matteo,  

Thanks for reaching out to the Trello community!  

Trello could definitely be a great tool in helping to manage your daily projects and tasks. There are a number of ways you can configure the workflow on your boards by customizing your lists and the various features of the cards or tasks; here's a great guide on how to get started: <https://trello.com/guide>. There's also a large catalog of Power-Ups available, which are integrations with external systems that can help you stay on top of everything. For your situation, you might find the [Card Repeater](https://info.trello.com/power-ups/card-repeater) and [Calendar Power-Ups](https://info.trello.com/power-ups/calendar) to be particularly useful.   

For even more ideas or if you ever get stuck on trying to organize your board, the Inspiration Boards is a great place to see how others are using Trello. Here's where you can check that out: <https://trello.com/inspiration>  

I hope I've given you enough information to start exploring how Trello can help you keep track of your projects! Let us know if you have any other questions!


Tags: training-and-certification
Exporting Full Boards from Trello
Asked by Louise Joyce:

How can I export my full Trello dashboard into PDF or similar format?

This is to display all cards at once with non-Trello users whilst offline.

Many thanks


Answers:
author: Dan Ellis
body: We use Trello for meetings and come back to the same board week after week. It's sometimes useful to keep a copy for our records.

We would prefer a nice PDF output, but the best we've managed to find so far is a Power-up called "Agile Cards" - which temporarily does the job.

(The Power-Up's intention seemed to be to print out the Trello board to pin each card to a wall).

If anyone has a more appropriate recommendation then I'd be glad of the recommendation.

Dan


author: Danny Zuccaro
body: Hi Louise,

If you are a business class user you can export your board in CSV. Steps for exporting can be found [here.](http://help.trello.com/article/747-exporting-data-from-trello-1)

If you are not a business class user you can export in Javascript Object Notation (JSON) but don't believe this would fit the use case you were looking to address.

Hope this helps,  
Danny

comments: author: Louise Joyce
body: Thanks Danny - We're not Business Class users however CSV or JSON are not the formats I was looking for. I've been able to create what I need using the snipping tool.


author: Danny Zuccaro
body: Thanks for the update Louise.

Have a great day!


Tags: export
Filter my tasks
Asked by Milena:

Hello, is it possible to filter cards by my tasks - I mean tasks that I am mentioned in action lists on cards? I want to follow cards that I do not have tasks in, but I need to have a clear view on what is to be done by me in different cards (hopefully on all boards).


Answers:
author: Torben_trello
body: Hi Milena!  
The best way to see all cards that have been assigned to you is by visiting the 'My Cards' page at <https://trello.com/your/cards>. This page will show all the cards that you are a member of (assigned to) across all boards. Is this what you are looking for?

comments: author: Milena
body: Thank you, but i do not mean viewing my cards but tasks, single actions. I am a member od some cards where I do not have tasks. I want to see only tasks/actions I am assigned to by mentions @ in individual tasks.
Recover a deleted card
Asked by Toralv Fr?ysaa Lie:

As an adm I have a Board for a team.

One of the members of the team with a normal (norwegian term) deleted a card in one of the lists. How is that possible? It should not be possible - right?

First he added a picture to the card - i.e. he tried to add his profile picture as a new user he added it to a card ...

During the meeting he tried and managed to remove - the picture - but at the same time the card was deleted!? It is not in the archive - I dont know how to handle this ...

In the user activity I can see a trace of this:

Mr x deleted card #17 from "Listname" last saturday at 11.29

Someone - pls advice


Answers:
author: Matthew N
body: Hello

Any member of a board will be able to edit, move, archive and delete cards. It's not possible to place a limitation to only allow certain users (or admins only) to delete cards. Once a card is deleted, it's not possible to bring it back to life, it's actually deleted completely from existence.

comments: author: Toralv Fr?ysaa Lie
body: Thanks for clearifying. As long as I know ...


author: Christopher Harris
body: Very sad there is no recycle-bin like functionality in Jira. Un-delete, is a fundamental product feature of software since the beginning of software and it needs to be included in Jira. Rather than just stating fact "Yes, it's true the battery to the smoke alarm is dead", lets instead take the attitude "Oh!, let's fix that". How about a culture of truly and deeply caring to make things better rather than being robots that can comfortable state facts about something clearly missing while possessing no impulse to fix it.
I want new trello cards to be at top of list by default. I use trello as a to do list.
Asked by R Short:

I want new trello cards to be at top of list by default. I use trello as a to do list. I use the app on my phone. I don't want to drag them to the top after I create them. Can you tell me how to do this.


Answers:
author: Teddy
body: Hi There!  

Unfortunately there is not currently a way to do this within the app version of Trello. I can definitely see how it would be useful, and will pass your suggestion along to our team.  

In the browser version of Trello, you can click on the three dots at the top of the list and then Add Card. This will place the card at the top of the list. Alternately, you can sort by Newest First.


Tags: moderators
Members can destroy everything?
Asked by Pier Paolo:

Hi,

I am trying to evaluate whether or not Trello suites my needs for managing a small team, let's say 4 members.

I would like my team members to be able to collaborate on a project, comment and eventually update their progress.

But I see that a team member is allowed to change titles of cards, descriptions and even changing deadlines, and deleting a card? Basically I have the impression that a team member is allowed to mess up or destroy the complete plan even if he is not an admin user. Am I missing something? I also have the impression that the external observer user just doesn't suite the purpose.

Any comment?


Answers:
author: Malachy Tarpey
body: This situation also doesn't work for me. Is there an admin level where list names and cards can be pinned to the top of a list and locked to prevent them being deleted or edited by team members?

comments: author: Matthew N
body: No, there's no permission settings to lock down specific cards on a board. Either the user is a member of the board (can contribute at all levels), or they're an observer.


author: Matthew N
body: Hi Pier

Essentially, you're correct. Any member of a board can add, edit, or delete items from the board. Observers are the only user that implements restrictions, which in turn they can only view the board or comment/vote (if those options are enabled).
Impossible to load power-ups
Asked by Cavalin frederic:

Hi,

Impossible this morning to make start 2 power-ups (Agile Cards and Custom Fields).

Am I alone?

Fred


Answers:
author: Matthew N
body: Cavalin

What type of account do you have (Free, Gold, Business Class)?

If free: you're limited to one power up per board

If Gold, you can have 3 power ups per board

If Business Class, you can have unlimited power ups per board.


Tags: power-up
Sending new Confluence pages to Trello as a new card?
Asked by Addy_Free:

I have enabled the Confluence power-up for Trello and connected the two. I've also embedded a Trello board on a Confluence page. My goal is to use this Trello board to track where a Confluence page sits in our content review process.

We don't need Trello to be able to control the Confluence content, but we do want Trello to be aware of the creation of content and to start a new card for that Confluence content.

Thoughts on how to accomplish this integration? Free alternatives that you are currently using? Thanks!


Answers:
author: Mike
body: Hi Addy,

I'm afraid that's not possible with the Confluence Power-Up! It doesn't provide that sort of two-way communication, and only jumps into action when a link to Confluence is placed on a card.

It looks like Zapier doesn't yet support Confluence, but it may be coming---that would be my recommendation when it does become available. Using Zapier, you could set up rules to create a new Trello card whenever new content is created in Confluence!

comments: author: Addy_Free
body: Roger that. Thanks for the thoughts. =)


Tags: confluence
commenting on boards
Asked by Joel Schwartz:

i have invited someone to my team but he cant comment on the lists am i doing something wrong? i need the option for my team members to comment on boards and lists


Answers:
author: Alice
body: Adding other people to a team doesn't mean that it allows to manage boards too. You can do it in 2 ways:

1. Manually add your team members on a board clicking **Menu** and then **Invite**.
2. Changing your boards settings in order to allow every team member to leave comments. **Menu** - **More** - **Settings**

**![comments.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/14646i968FC2D383F9808F/image-size/large?v=v2&px=999 "comments.PNG")**


Tags: comment
ISO example boards for 1 day event planning
Asked by Grant Boulanger:

I'm searching for examples to help me understand how Trello can be used to manage a 5 person team creating multiple one day professional development events.

Would experienced users recommend a single board for administration and communication and then different boards for each event?

What does the community recommend and are there examples that speak to this?

Many thanks.

Grant in St. Paul, MN


Answers:
author: Mike
body: Hi Grant,

Making recommendations like that is always especially difficult because it's more about the workflow that will work *for you*. What works for one team might not make sense for you, and Trello is designed to be flexible enough to work with all of those types of workflows.

That said, different boards for each event sounds like a good place to start, but that depends on how much there is to coordinate and how much content is associated with each event. Similarly, I'm not sure I can tell you what's best when it comes to if you should have one board for admin and communication---that depends entirely on what your needs are and what sort of communications are necessary. Some teams, for example, might find that this is more easily handled via chat and calendars, with additional boards set up by sub team.

I think you have a good starting point, but importantly, there's no *best* way to use Trello, so I would encourage you to give it a try. The best way to use Trello is the one that works for your team, so if you try this and it has some problems, you can change it!

We do have a couple of example resources that you may find useful:

One is our Inspiration Boards which can serve as real-world templates: <https://trello.com/inspiration>

And we also have a series of Team Playbooks to show how real teams can set up and use Trello: <https://trello.com/teams>
Trello Add In for Gmail - Does not appear for all emails in gmail?
Asked by jkwool:

I have recently started using the Trello Add In for Gmail. It works great but it does not appear (on the right) for every email in gmail? Does anyone know why this may be the case? Is there some configuration that I can change so it appears for every email?


Answers:
author: carolrouse
body: The problem may definitely be caused by the known emails, and trello wouldn't be added to such emails.


author: Mike
body: Hi Justin,

Hm, that doesn't sound right. Can you identify any pattern to the messages that it does and doesn't appear for?

comments: author: jkwool
body: It is a bit random, There are some emails from a support system that our company uses where the Trello addin does not appear consistently.

It initially appears on the right of the browser, for about 1/2 a second then it disappears.


author: Mike
body: Is it always reproducible on those emails? It might be that those emails in particular are causing something unexpected to happen with the add-in, but we haven't been able to reproduce that.

Would you be able to share any examples of the emails where it's happening? If you could reach out via <https://trello.com/contact>, we'd love to take a look and find out what's going on!


author: odyodyodys
body: Having the same issue. The bar appears randomly but consistent.

Not sure that its the reason, but maybe it appears for mails that are either on my contacts, or from mails that I have already sent something in the past.

Eg. responses from eshop purchases do not show it.


author: odyodyodys
body: Also, if you check the reviews from the addon, you'll see that this is the only reason somebody complains there. Maybe it is important.


author: jkwool
body: It seem to be emails from known contacts (or myself) that cause the problem. These emails do not have the option to add to Trello.


author: Daniel Kamen
body: I actually don't see it at all though it is definitely installed