youngmon/atlassian-qna huggingface dataset:
greenhopper version startdate moves day back. Is it feature or defect?
Asked by Alex Kiselev _Itransition_:

On greenhopper 5.9 planning board new version is created

startdate indicated as '01/Jan/2013'

but if click 'expand all' versions: startdate displayed as '31/Dec/2012'

haven't found any about such behaviour here <https://confluence.atlassian.com/display/GH059/Adding+a+Version>


Answers:
author: Renjith Pillai
body: It is not expected. Can you upgrade to 6.1.1 and check the behaviour? If same raise a support case.

comments: author: Alex Kiselev _Itransition_
body: I tried on 6.0.7 - the problem is reproduced

Are you sure it's fixed on 6.1.1? Or you suggest the latest version to check?


author: Renjith Pillai
body: I am not sure whether it is fixed in latest GH. My request was to check in the latest version and if the problem still exists, raise a support call. Use 6.1.2


author: Alex Kiselev _Itransition_
body: Seems my problems are due to greenhopper doesn't include server OS timezone in calculations: It's GMT+3. (I tried both with GMT+0 and GMT+3 on jira general settings - behaviour is the same)

Probably there are any suggestions how to reselve situation?

I have a presumption that 'Start date' doesn't work the same way as 'End date':

when I indicate the same date '31/Jan/13' in both fields they are indicated in card following way:

* *Start Date:* 30/Jan/13
* *End Date:* 31/Jan/13

but I found them in database:

\<entry\>  
\<string\>BURNDOWN_END_DATE_25070\</string\>  
\<long\>1359583200000\</long\>  
\</entry\>

\<entry\>  
\<string\>BURNDOWN_START_DATE_25070\</string\>  
\<long\>1359583200000\</long\>  
\</entry\>

they are the same

and <http://www.fileformat.info/tip/java/date2millis.htm> says that it's

Wednesday, January 30, 2013 10:00:00 PM GMT

Thanks for any help in advance.  


Tags: jira-software

version
Setup hours for confluence
Asked by rakhi:

Can someone provide me with very very high level that how much would it cost to setup confluence.

I have not explored confluence much but my clients need a rough estimate on the cost. If we have to setup basic funcitonality how much would it cost or how many hours will it take? any oen how has done basic setup?


Answers:
author: rakhi
body: Thanks for the replies. Its done.


author: Harry Chan
body: You need to define your use case and what your needs are. Do you have LDAP? Do you need a custom theme implemented[?](https://www.cloudshards.com/jirahosting.php)

What are you aiming to achieve with Confluence[?](https://www.cloudshards.com)

Technically, Confluence isn't too hard to setup and administer[.](https://www.cloudshards.com/confluencehosting.php)


author: Nic Brough -Adaptavist-
body: How long is a piece of string?

If you've no data to import and a simple setup, you can get a confluence running in five minutes.

The pricing model is a set of bands, so you need to budget for the number of users.

The rest of it (imports, analysing what people need/want, adding the right number of starting spaces, establishing support mechanisms and training if needed) depends entirely on how you plan to use it.


Tags: administration

cost
Edit the Confluence "Not Permitted" Page, is this possible?
Asked by Gabriel:

I'd like to add a bit more form and function to the "Not Permitted" page. By default, when a user is navigated somewhere within Confluence that they do not have rights to access, they see this page. It's fairly basic with some plain text saying just that, not permitted.

Is there a way I could edit this?

I'm running v4.0.4.

Thanks!


Answers:
author: JohnA
body: Hi Gabriel,

This is possible by editing the [Velocity Template](https://developer.atlassian.com/display/CONFDEV/Velocity+Template+Overview) for that page, which can be found in the following location: *\<confluence_install_directory\>/confluence/pages/pagenotpermitted.vm*

However, to do this you should first be familiar with Velocity Templates, (and of course please backup the template before editing it!), but hopefully this guide should at least get you started with this: <https://confluence.atlassian.com/display/DOC/Customising+Site+and+Space+Layouts>

All the best,  
John


author: Mike Taylor
body: Anyone know if this is possible when running an Atlassian cloud instance?
Dashboard on Confluence On Demand
Asked by Marc Lecours:

I tried to change my homepage on Confluence On Demand. When I tried to change the homepage I received thuis folowing message:

The following error(s) occurred:

The FBPCB Designs Inc. space must be accessible to the confluence-users group (or anonymous view permissions must be granted) in order to be set as the Site Homepage.

How can I give access to the confluence-users group on my homepage title 'FBPCB Design inc.' ?


Answers:
author: David at David Simpson Apps
body: As a space admin in the FBPCB Designs Inc. space, browse to Space Admin \| Permissions and add view permissions to the confluence-users group.


Tags: dashboard
Exporting confluence doc into excel
Asked by minesh patel:

Hello,

I have confluence document that I want to export into excel. Is this possible??  
And. how can I do it?


Answers:
author: Bruna Griebeler
body: Hmm I don't see how to export a page to excel since the content will not necessaly be on a table.

What's possible is to convert the pages to PDF [as you can here](https://confluence.atlassian.com/display/CONF43/Providing+PDF+Versions+of+your+Technical+Documentation).

Also, is possible to [export the data to XML](https://confluence.atlassian.com/display/CONF43/Exporting+Confluence+Pages+and+Spaces+to+XML)and [import it to Excel.](http://office.microsoft.com/en-us/excel-help/import-xml-data-HP010206405.aspx)

Hope it helps!


author: Adrien Ragot 2
body: If you need more advanced features for tables in Confluence, there are several add-ons which will do much better than copy-pasting data across the two products.

I've built the add-on [Play SQL Spreadsheets for Confluence](https://marketplace.atlassian.com/plugins/com.playsql.playsql-plugin) for that purpose. You can manage data next to Confluence pages, then insert, edit and filter it inside of your content, so you can build reports. I've marketed it as [enterprise spreadsheets for Confluence](http://www.play-sql.com/).


author: Peter Bengov
body: Hey guys, we had the same issue for ages. Finally we found a great Chrome extension that can do just that.

It's called [Table Capture](https://chrome.google.com/webstore/detail/table-capture/iebpjdmgckacbodjpijphcplhebcmeop) and it provides coping to you clipboard the table data for pasting into Excel or Google Spreadsheet. Very comfortable.

It's not official Confluence or a plugin, but does a great job non the less.


author: Natalie Hobson
body: See documentation here:

<https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML>

:)
Profile pictures after LDAP migration
Asked by Ravi Tiyyagura:

We migrated all our users from internal directory to LDAP. Everything works fine except for profile pictures.

How do we link the profile pictures back to the migrated users.


Answers:
author: BernardoA
body: Hi,

First, let us know how you did migrate these users from internal to LDAP, so in this way we'll know if they have a different id when they moved to LDAP.

comments: author: Ravi Tiyyagura
body: I used the procedure defined in below threads

[https://answers.atlassian.com/questions/115532/after-adding-delegated-ldap-authentication-users-are-still-authenticated-against-internal-directory
https://confluence.atlassian.com/display/DOC/Changing+Usernames](https://answers.atlassian.com/questions/115532/after-adding-delegated-ldap-authentication-users-are-still-authenticated-against-internal-directory%3Cbr%3Ehttps://confluence.atlassian.com/display/DOC/Changing+Usernames)


Tags: avatar

ldap
Upgrate to Confluence 3.5 steps
Asked by Alihesam Azari:

Hi,

we have a project to upgrade from confluence 3.0.2 to the latest version (4.3).

As it has been described in the documents, we have to first upgrade to 3.5 version.

I'm in charge of upgrading and converting the current data to the new database (from oracle 10g to 11g1)

I just have some questions regarding this upgrade process before i actually dive into it.

It seems that the database tables in both versions have the same design so, i was thinking that it might be possible to just export the current production DB and Import them into the new oracle 11gR1 database?!! do we really have the same database design in both confluence 3.0.2 and 4.3??

Does any body tested any upgrade procedure like me (database part) which can help me with a short description of upgrade process ?

Many thanks in advance


Answers:
author: Timothy
body: I would first upgrade the database. You should be able to export the current data from the older version to the newer version then change the database connection details to the new database. After that, just follow the documentation to upgrade.

comments: author: Alihesam Azari
body: Thanks for the answer. As i said i will of course upgrade my database at first but my question is that is the database design from version 3.0.2 is the same as 4.3?

Because if they are different export/import wont help?

And if the database design id the same for both versions , is there anything othe than exporting the old data and importing them into the new database? (in the database upgrade process)


author: Timothy
body: If i'm not mistaken, the database schema will be updated as necessary when the new version of Confluence detects that the data is from a previous version.


Tags: database

oracle

upgrade
Unable to install team calendar plugin
Asked by Bhushan Nagaraj:

Error installing team calendar plugin. Image and log file attached.

![](../../upfiles/confluence.png) (confluence140113174426-stderr.2013-01-14.log)


Answers:
author: Sherif Mansour
body: Hi Bushan,

Just looking at your logs:

"2013-01-14 18:13:37,882 ERROR \[pool-5-thread-3\] \[rest.resources.install.InstallFromUriTask\] download Error downloading plugin from <https://marketplace.atlassian.com/download/plugins/com.atlassian.confluence.extra.team-calendars/version/1710>

-- url: /rest/plugins/1.0/ \| userName: charlie \| referer: <http://bhushan154-pc:8090/plugins/servlet/upm/marketplace/search?q=team+calendars>

2013-01-14 20:02:56,177 ERROR \[pool-5-thread-1\] \[sf.hibernate.util.JDBCExceptionReporter\] logExceptions Packet for query is too large (4758112 \> 1048576). You can change this value on the server by setting the max_allowed_packet' variable."

Looks like its a mysql issue you might have.

You might want to change your default mysql max_allowed_packet size: <https://dev.mysql.com/doc/refman/5.5/en/packet-too-large.html>

comments: author: Bhushan Nagaraj
body: Thanks Sherif.

I added the following line in my.ini under \[mysqls\]

max_allowed_packet = 32M


author: Sherif Mansour
body: No problems!


author: Tibor Hegyi _META-INF_
body: Thank you, then we have a different problem I think.

Cheers,Tibor


author: Tibor Hegyi _META-INF_
body: Hi, Could you solve this somehow? I'm experiencing the same issue but with all plugins in a confluence site.

Tibor

comments: author: Bhushan Nagaraj
body: Hi Tibor,

The solution provided by Sherif Mansour above worked for me.

Cheers

Bhushan


author: Daniel Borcherding
body: Hello Bhushan,

If you wouldn't mind including the file below we would have a better idea of what is happening.

\<confluence_home\>/logs/atlassian-confluence.log

The standard error log is helpful but does not provide us with enough information to troubleshoot this issue.

Please note that these logs will contain possibly sensitive information. You may wish to generate a support ticket at <http://support.atlassian.com> so that these logs will remain private.

comments: author: Bhushan Nagaraj
body: Attached

(atlassian-confluence.log)


author: Bhushan Nagaraj
body: Any help here??


author: Bhushan Nagaraj
body: Confluence version 4.3.6
Missing share button in custom theme
Asked by calvin:

Does anyone know how to enable the share button on the top nav in a custom theme? Whenever we switch to the default theme, the share button appears but this doesn't happen in our custom theme.

I feel like I'm missing something in the atlassian-plugin.xml or something in the xml file is blocking it...

Anyone had this problem before?


Answers:
author: David at David Simpson Apps
body: Copy page.vmd from confluence-install/decorators/ (or similar) into your plugin, likely it will now resemble the default layout. Next, find the code that displays the share button. Apply this to your original page.vmd and the share functionality should (may) now appear. Of course, it could be a bit harder than that as I know little about your custom theme :(

comments: author: calvin
body: Yup that did it! So I was missing the following code in the page.vmd

```
#if ($mode != "edit" &amp;&amp; $mode != "edit-preview")    #parse ("/decorators/includes/content-navigation.vm")#end
```

Thanks David!


author: Daniel Borcherding
body: Hello,

The share button should be enabled by default as soon as you attach an email server to Confluence. There should be no property you have to set in order to toggle on this behavior. What custom theme are you using? Is it something that one of our experts developed or somehting your created in house?
Application link between confluence and Jira
Asked by Guillaume RENARD:

Hello

I would like to create Jira calendar from confluence and to do so I need to configure application link.

Confluence and Jira are both using ldap auth on the same repository

But I am unable to configure this link

confluence url : <http://wiki.newtech.arte.tv>

jira url : jira.newtech.arte.tv

But this is apache redirection

screenshot502 : error message for incoming auth

screenshot503 : jira seems to be offline

These two apps are working perfectly.

When I try to create my jira calendar with confluence, I can't click OK (it's gray : screenshot504)

Best regards,

Guillaume Renard

<br />


Answers:
author: hsuhailah
body: It seems that you might be hitting this issue: [https://confluence.atlassian.com/display/CONFKB/Cannot+Add+JIRA+as+a+Trusted+Application+Due+to+Multiple+Trusted+Applications](https://confluence.atlassian.com/display/CONFKB/Cannot+Add+JIRA+as+a+Trusted+Application+Due+to+Multiple+Trusted+Applications.). Check out the KB and try out the resolution steps and let us know if it helps!

comments: author: Guillaume RENARD
body: Hello,

I can now add jira calendar into confluence but the reverse is impossible, I can't alter jira calendar from confluence ...


author: Rahul Aich [Nagra]
body: Hi Renard

Unfortunately we cannot see any screenshots here.

Moreover, we cannot even access your confluence and jira links as they require username/passwords.

I would recommend you is to go through the steps again on configuring trusted communication between jira and confluence. here's the link and it has detailed steps in it.

<https://confluence.atlassian.com/display/DOC/Setting+Up+Trusted+Communication+between+JIRA+and+Confluence>

If you fail at any step then provide us details and we can then help.

Rahul
How to restore Confluence Global PDF Layout
Asked by Mis:

I've upgraded Confluence to latest version.

But the Global PDF Layout setting is empty after upgrade.

So the result of pdf export is not the expected outcome.

Is there any configuration file related to PDF Layout that I can restore from my backup?


Answers:
author: AlysonA
body: Hi Owens,

There isn't any configuration in particular for restoring a customized PDF layout. You can perhaps rollback your instance to the previous version, backup your customized code, upgrade it again and copy the code to the newest version.

Alternatively, you can simply set up another Confluence instance with the previous version and restore a site backup in case you have one.

Cheers.
SQL Server password lost
Asked by Daniel Lupu:

The SQL Sqerver holding the Confluence database was migrated and the user password lost. When I try to reinstall Confluence after changing the password (even on other machine) the System error page is displayed.


Answers:
author: Daniel Lupu
body: Hello all,

I solved my problem in a more brutal way. I recovered from a backup, rewrite the database, everything is ok, finally!


author: C. Faysal
body: hi.

the password can be found in confluence_home_dir

check the onfluence.cfg.xml

\<property name="hibernate.connection.password"\>your_password_is_here\</property\>

if you still have no success please send some detailed log lines

comments: author: Daniel Lupu
body: hi,

Thanks for the unswer!

I found the password, the problem is that the schema is not right (MS SQL Server):

```
Caused by: org.springframework.jdbc.BadSqlGrammarException: Hibernate operation: Could not execute query; bad SQL grammar []; nested exception is java.sql.SQLException: The SELECT permission was denied on the object 'BANDANA', database 'confluence', schema 'dbo'.Caused by: java.sql.SQLException: The SELECT permission was denied on the object 'CLUSTERSAFETY', database 'confluence', schema 'dbo'.
```


author: Daniel Lupu
body: Hello all,

I solved my problem in a more brutal way. I recovered from a backup, rewrite the database, everything is ok, finally!


Tags: password

sql
How to change all logos on the top left drop down menu?
Asked by Ahmad Fuad Ishak:

Hi, currently we have jira and confluence on demand application. We want to know whether we can change the confluence logo on the top left drop down menu. We are able to change the Jira logo but we can't do the same for confluence.


Answers:
author: Paul Greig
body: Hi Fuad,

Currently you can only update the logo within JIRA OnDemand. There is an article regarding this item available at: <https://confluence.atlassian.com/display/AOD/Changing+the+Logo>

You can also vote on the following issue regarding this feature in Confluence: <https://jira.atlassian.com/browse/CONF-26984>

Thanks,

Paul


author: Paul Greig
body: Hi Fuad,

Currently you can only update the logo within JIRA OnDemand. There is an article regarding this item available at: <https://confluence.atlassian.com/display/AOD/Changing+the+Logo>

You can also vote on the following issue regarding this feature in Confluence: <https://jira.atlassian.com/browse/CONF-26984>

Thanks,

Paul


Tags: cloud

confluence-cloud
Where is the link-window macro for Confluence ondemand?
Asked by Ming Gong:

Hi there, I'm trying to sign up for confluence wiki ondemand and in the process of creating a page. A macro (link-window) that I used before when I had a installed confluence instance is no longer available. What's my alternative? For some of the links, I want to make them to show up in a new window to improve visibility. thx.

Ming


Answers:
author: RianA
body: Hi Ming,

It seems that you're reffering to macro that is provided by [linking plugin](https://plugins.atlassian.com/plugins/net.customware.confluence.plugin.linking) by CustomWare. Please bear in mind that, it is a third party plugin, and it's not available on OnDemand installation due to its [plugin policy](https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy).

Hope it helps.
Other permissions on child pages
Asked by Bj?rn Eitmann:

Hi \*

Is it possible to have permissions for Page A for People X + Y + Z an for the child page B only permissions for X + Y?

Thanks!


Answers:
author: epohl
body: Child pages inherit restrictions from their parents. As a result, you could say that restrictions can get tighter going down a page tree, but never looser.

A parent page can be restricted to users X, Y and Z

Its child can be restricted to users X and Y by adding the restriction manually to the page.

The child cannot be made available to users X, Y, Z and W, because W doesn't have access to the parent page.


author: Renjith Pillai
body: No I guess, the parent permission is first applied.But what are you actually trying to achieve?

comments: author: Bj?rn Eitmann
body: Z is a student who should not see the child page


author: Renjith Pillai
body: Am sorry, read your description wrongly. It should be possible as the permission is a sub set of the parent.


author: Bj?rn Eitmann
body: ok. how can i do that?
Has it been considered to implement the SPDY protocol?
Asked by Steven McCann:

I'd like to know if its been considered to provide some support and documentation for how to enable the SPDY protocol with Atlassian products.

The SPDY protocol/module is now used as default across many Goolgle products and sites like [wordpress.com](http://wordpress.com), facebook... It seems like it could have advantages for Confluence products as well. SPDY is also available in most modern browsers.

It can speed up websites/web applications quite a bit, and is far superior to HTTP/S as far as I've heard.

For our installation, we're actually using Apache in front of tomcat, to simplify our SSL implementations and whatnot, so we would probably need to implement SPDY on Apache rather than tomcat. However, it would be nice to have some feedback from Atlassian anyways.


Answers:
author: Harry Chan
body: Apache has the best support for SPDY so far with pre-built packages for RPM and Debian systems <https://developers.google.com/speed/spdy/mod_spdy/>

It is quite easy to implement. Tomcat on the other hand is a different matter. It won't come soon. Best to implement it on the Apache end[.](https://www.cloudshards.com/confluencehosting.php) Very easy in Linux[.](https://www.cloudshards.com/jirahosting.php)

It only works for HTTPS. Be sure to have configured a HTTPS fallback as not all browsers support SPDY. This needs to be tested[.](https://www.cloudshards.com)


Tags: jira
Syncing Confluence Calendars with iphone
Asked by Alex French:

Hi,

I'm using outlook (on PC) for my email client and also an iphine/ipad.

How can I sync my iphone calendar with Confluence?

Thanks,

Alex


Answers:
author: Sherif Mansour
body: Hi Alex, yeah just subscribe to the private URL of the calendar from your iPhone. I've got it going on mine and works well.


author: Michael S
body: Alex, Try going to Mail, Contacts, Calendars \> Other \> Subscribed Calendar. You may need to use CalDAV if it needs authentication.It may also be possible through the [iCloud.com](http://iCloud.com) site, not sure though.

comments: author: Alex French
body: Thanks so much Michael. I had a quick look but cant find the option "Other" under calendars on the iphone. I'll do a little more digging on that.


author: Alex French
body: Okay. Got it, I think. Just email the subscribe link and open the email on iPhone. Click the link and select subscribe. Seems to work. Only issue is it is read only, I think.


author: RianA
body: Hi Alex,

It might work most probably. Haven't tried it personally, but our official document says so.  
\* <https://confluence.atlassian.com/display/TEAMCAL/Team+Calendars+FAQ#TeamCalendarsFAQ-DoesTeamCalendarsworkonmyiPhone?>

Hope it helps

comments: author: Alex French
body: Thanks, Rian. Surprisd iphone is not supported given how many people have them! :)

Here's the post you referred to:

Although this is not officially supported, it does work on the iPhone. All you have to do is select "subscribe" from a specific calendar menu and login using your Confluence details. iOS should automatically attempt to add the calendar to your iPhone.

I totallt get the "subscribe" bit. No idea what you then do with the link that you get from subscribe in order to get the iphone to add it as a calendar.

If anyone can help that would be awesome.

Thanks

Alex

<br />


Tags: cloud

confluence-cloud