youngmon/atlassian-qna huggingface dataset:
User fora do dom?nio
Asked by Bianca Albuquerque:

Pessoal, boa tarde!

Aqui na T\&F temos usu?rios, como por exemplo da f?brica, que n?o est?o no nosso dom?nio mas precisam acessar os seguintes produtos:   
- Jira, Conlfuence, Trello e Bitbucket.  

<br />

Como liberamos esse acesso?   
- Para cada um desses usu?rios externos, ir?amos consumir 1 licen?a?   
Ou podemos liberar o acesso via grupo?


Answers:
author: Fernando Eug?nio da Silva
body: [@Bianca Albuquerque](/t5/user/viewprofilepage/user-id/5580851) , bem vinda ? comunidade Atlassian!

No geral, se voc? precisa dar acesso aos produtos para usu?rios fora da organiza??o ent?o sim, eles consumiriam uma licen?a. Ainda que eles estivessem dentro de um grupo espec?fico, se esse grupo n?o permitir o acesso ao produto, uma licen?a seria consumida.

Por exemplo: Se esses usu?rios externos precisam de acesso ao Jira para gerenciar suas atividades dentro da ferramenta, ent?o sim, eles consumiriam uma licen?a.

Mas se eles precisam apenas acesso ao portal de solicita??es onde podem somente criar tickets pedindo solicita??es, este tipo de perfil n?o necessariamente consome uma licen?a.

J? para o Confluence, voc? pode ter o conte?do compartilhado com alguns deles, ainda que de forma limitada usando o recurso de convidados do Confluence. Este recurso permite que voc? forne?a acesso flex?vel a alguns usu?rios sem consumir uma licen?a de fato. Veja aqui um pouco mais de detalhes: [Assign space access to guests \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/)

Trello e Bitbucket, eles provavelmente consumiriam licen?as tamb?m para participar dessas atividades.

Somente criar um grupo nesse cen?rio n?o seria t?o eficaz se o grupo n?o tiver esta permiss?o de acesso, mas caso voc? queira conceder licen?as para eles, usar esse grupo para gerenciar quantos externos est?o consumindo uma licen?a seria uma ?tima ideia :)

Espero que isso te ajude a entender um pouco das possibilidades.

Atenciosamente,

Fernando


Tags: cloud

jira-cloud-administration

not-applicable
Filter sub-task automation jql
Asked by Dennis Goncalves:

Custom Smart Value JQL Search: "(issueType = Task and Sub-task = GDP-73) AND (project in (10017))" - Field 'Sub-task' does not exist or you do not have permission to view it.

Above the error i am getting when I'm trying to use sub task, Is it possible to change the sentence to filter task and sub task, Regards in advance


Answers:
author: Josh Costella
body: Hi [@Dennis Goncalves](/t5/user/viewprofilepage/user-id/5580733)

"Sub-task" is not a field. It's an issue type.

If I understand what you are trying to search for, you want only a specific Sub-task of a specific Task? I'm assuming this Task has multiple Sub-tasks but you only want to identify a specific one?

Is GDP-73 the Sub-task issue key or is it the key for the parent Task?

comments: author: Dennis Goncalves
body: I am trying to create a rule to calculate the percentage of Done issues inside an epic, but inside the epic I have task and sub tasks![IMG_0293.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/344983i8C1998E73C68E849/image-size/large?v=v2&px=999 "IMG_0293.jpeg")
[Suggestion] Improve Manage Projects menu
Asked by Michiel Schuijer:

(i)(?) I tried selecting product "Jira" or "Jira Cloud", for the "What topic are you posting about?" field, but that is not available in the drop-down?! Jira Work Management does not even exist anymore, it should all be "Jira" now and no more JWM or Jira Core, right?

Anyway, as a Jira Admin (for 15+ years) I would really like a lot of things improved, but the "Manage Projects" menu is one that is bothering me a lot.

In Jira Data Center it became available at some point, to see more and filter better, but in Jira cloud it is really limited and making my work as an org admin really hard.

1. Why does an admin have to search separately for projects in "Manage projects" and "Archive"? I don't know in advance where it will be, so I have to check both menus, which is not efficient/waisting time.
2. Why can't I search by project lead, to find projects where a certain lead is set?
3. Why not show the amount of issues included in a project in the overview and optionally allow to filter on this, to find unused/abandoned projects?  
   \*In Backup manager it shows the number of issues per project for team-managed projects, so it is easily available.
4. Why can you not search for team-managed projects? There is a filter for "product", but this lists only "Jira - business projects", "Jira - software projects", "Jira Service Management" and recently "Jira Product Discovery".  
   \*In Backup manager it shows the team-managed projects, so it is easily available, but that menu has problems of its own: try deleting a team-managed project that has been archived; it will not tell you it failed because it's archived.

For example, searching a project based on project lead is not available/possible:

The use case is obvious to me: often there are people in your company who are project lead for several or even dozens of projects. To make communication with them easier and provide them a list of all projects they are responsible for, I would like to extract these quickly (filter on project lead), and the extract should include a column of number of issues in it as well as last updated date. To contact and confront project leads about periodic clean-up/archival this is a hard requirement.

The other cases are just day-to-day operations I require those options for.

Let me know if other admins agree or have tips.

p.s. I already resort to Postman to export projects, use the visualisation to create a table which I then copy/paste to Sheets (Google/Excel/Numbers/LibreOffice) so I can format and copy/paste a list in an email or Jira issue. Waayy to much work.


Answers:
author: John Funk
body: Hi Michiel,

Thanks for your post, but it won't do a lot of good here. You need to submit a support ticket with Atlassian for those suggestions.

<https://support.atlassian.com/contact/#/>


Tags: cloud
Jira align Field Defnitions
Asked by Bindu.Tunuguntla:

Is there any place where i can find Jira align Fields and Definitions (How to use them)


Answers:
author: Steve Sauser
body: [@Bindu.Tunuguntla](/t5/user/viewprofilepage/user-id/4234595) Great question!

Here is a link to the Jira Align help documentation, specifically linked to the Field dictionary documentation. You will find a couple of articles here (Work item state and status definitions and the Field Dictionary).

[Field Dictionary](https://help.jiraalign.com/hc/en-us/sections/360012014071-Field-dictionary)

![2024-07-29_10-14-49.png](https://community.atlassian.com/t5/image/serverpage/image-id/338601iB18928CA1E19F792/image-size/large?v=v2&px=999 "2024-07-29_10-14-49.png")

Please let us know if this does not answer your questions. Thanks!

comments: author: Matt Rosenbluth
body: Is there a list also for which of these fields forces Jira and Jira Align to sync?

E.g. When I update 'Description' the work item is added to a sync queue. When I modify some other fields it is not always forced to sync.


author: Steve Sauser
body: [@Matt Rosenbluth](/t5/user/viewprofilepage/user-id/4949240) Unfortunately that does not currently exist, there are some Bugs/Suggestions related to specific fields not triggering the sync action from JA to Jira (examples below).

We also have an internal request to provide this documentation in Jira Align Help, however it has not yet been prioritized, but it is in the backlog.

Examples:

[JIRAALIGN-7275](https://jira.atlassian.com/browse/JIRAALIGN-7275)

[JIRAALIGN-7246](https://jira.atlassian.com/browse/JIRAALIGN-7246)

Please watch the Jira Align Release Notes for future updates regarding an updated Jira Align Help Document.


Tags: cloud
For align product. if there is a way to hide work item fields by "role" and not globally by work
Asked by Lucy Chien_ Chialing:

For align product. if there is a way to hide work item fields by "role" and not globally by work ?


Answers:
author: Steve Sauser
body: [@Lucy Chien_ Chialing](/t5/user/viewprofilepage/user-id/5542599) Thank you for your question!

Access to work items (Story, Feature, Epic, etc...) is either on or off by role. You can restrict Update/VS Create in most cases, however a field that exists on a work item level that a user has access to will give them access to all fields exposed on the UI.

If you believe this is imperative functionality I would suggest submitting a ticket through Support.

[Submit a Support ticket](https://support.atlassian.com/contact/?postauth=true#/)

Choose the option for Technical Issues and Bugs (first selection) and then for "What type of technical request do you have?" choose "I have a question for the technical support team".

They will be able to validate if there is already a suggestion that you can Vote for and Watch so that you can get updates.

comments: author: Lucy Chien_ Chialing
body: Thanks so much Steve.


author: Allan Maxwell
body: I will add that you can show/hide the various secondary tabs on work items by Role.


author: Lucy Chien_ Chialing
body: Hi Allan,

Our team lead notifies me that she doesn't want to have any changes on role accessibility by work type.

So no need to add that for me. thanks.

Best,

Lucy


Tags: cloud
Jira Align REST API to get features, expand doesn't work when filter is enabled.
Asked by Gareth Beynon:

I'm using Swagger UI in Jira Align to test this out and I am noticing these two options don't seem to work in tandem.

I am trying to use the Features GET endpoint to get a list of Features for a particular release / jira project(s), but I also want the expanded data for Program, Owner and Release.

If I leave the filter options blank in Swagger and just test it pulling the top 1-5 results it works, I get the fully expanded data JSON response.

If I then apply a filter to target a specific release (or put anything in the filter options at all) the data is still returned but not in the expanded format, effectively expand=true does not work when filter is also present.

Is this by design? Or have I stumbled across an annoying bug.


Answers:
author: Allan Maxwell
body: It works for me in the example below. Maybe you could post (no pun intended) the syntax you are using?

```
{{base_JA_url}}/Epics?EXPAND=true&$FILTER=id EQ 1414
```

comments: author: Gareth Beynon
body: [@Allan Maxwell](/t5/user/viewprofilepage/user-id/3502714) thanks for the reply.

In swagger UI:  

```
{Base URL}/rest/align/api/2/Features?expand=true
```

This works and I can see the extra expand details.

```
{Base URL}/rest/align/api/2/Features?expand=true&filter=releaseId%20EQ%2021
```

Though this returns a response the expand detail is now omitted.

Thankfully this was enough for me to spot the issue. In Swagger UI the URL uses the format '\&filter' which still works but it needs to be '\&**$**filter' to work with the expand clause.

I've just tried this and can confirm it works.

Bit annoying that Swagger doesn't give you the output URL in that format.


author: Phil Hind
body: I have the same issue with Swagger that Gareth has documented above? Who owns the Swagger implementation of the "Jira Align API 2.0"?


Tags: expand

filter

rest-api
How to integrate Jira align with Asana?
Asked by anil kumar:

I am looking to sync a Field between Asana and Jira align and also get the field value from Asana to Jira Align, how can this be established using Zapier.


Answers:
author: Allan Maxwell
body: Zapier allows you to script API calls and both Jira Align and Asana support REST API calls to read and write data ...thus it is possible to accomplish what you want to do.

Here is a link to Jira Aligns API: <https://help.jiraalign.com/hc/en-us/articles/360045371954-Getting-started-with-the-REST-API-2-0>


author: anil kumar
body: Can you please guide or tag any experts. [@Rich Sparks](/t5/user/viewprofilepage/user-id/3113667) [@Benjamin](/t5/user/viewprofilepage/user-id/3275402)


Tags: asana

cloud

integration

zapier
Is it possible to present a roadmap in Jira Align at the Story level, showing dependencies, sprint t
Asked by Liora Naginsky:

Is it possible to present a roadmap in Jira Align at the Story level, showing dependencies, sprint timelines, and the developers assigned to each story?

Thank you!


Answers:
author: shiva kumar Gosul
body: You can view Story details in Roadmap however it is not same view as Epic or Feature level.

Steps: Go to Roadmap in Jira

Default dropdown is "Work" change it to "Program Increment" so that you can see Story details for that PI here Story means both Story and Task in Jira Align.


author: Rae Gibbs
body: [@liora](/t5/user/viewprofilepage/user-id/4243276) Jira Align roadmaps are intended to be the strategic intent of an organization's planning. It is not meant to represent the planning the teams do. When using either of the Feature views in Roadmaps, you can see any stories that have been planned by sprint represented by boxes. And when you hover, you can see the stories and drill in from there.

![Screenshot 2024-07-23 at 12.51.34?PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/337401iCDB8692B206FFB3D/image-size/large?v=v2&px=999 "Screenshot 2024-07-23 at 12.51.34?PM.jpg")

The Program Board represents when the teams expect to finish their stories according to sprints. Dependencies are represented according to sprints as well. When hovering over the items on the Program Board, you can also see how objectives, features and dependencies are tied together.

![Screenshot 2024-07-23 at 12.53.26?PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/337402i4E23534A92E27F28/image-size/large?v=v2&px=999 "Screenshot 2024-07-23 at 12.53.26?PM.jpg")

Even though the stories aren't displayed on the Program Board, if you click on a feature, you can see all stories created by all teams and when they are expected to be completed. The person assigned to the story is not listed.

![Screenshot 2024-07-23 at 12.55.01?PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/337403iE1F5444780DAF3EA/image-size/large?v=v2&px=999 "Screenshot 2024-07-23 at 12.55.01?PM.jpg")

Hopefully this helps!

comments: author: Liora Naginsky
body: [@Rae Gibbs](/t5/user/viewprofilepage/user-id/3554218) Thank you!


Tags: cloud
Populate features based on release vehicle?
Asked by Johnny Ringo:

Why does Jira Align not populate Features based on the Release Vehicle? So, we've renamed Feature as Jira Epic. When these come from Jira they hae a Release Vehicle assigned but now I'm having to manually select a Parent Initiative Breakdown and Planning Increment. Why can't it auto-assign those two bsaed on the Release Vehicle as they should always be the same?


Answers:
author: ahmet_kilic_catworkx_com
body: Hey Johnny,

you expect a way to automate the links of Parent Initiative and PI from release into feature?

quick answer: **There might be multiple associations than one.**

A release holds multiple features (your Jira Epic) and each feature might be associated with different initiatives.

![Screenshot 2024-07-22 at 10.03.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/336944i6A5CE2D7864B2389/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 10.03.46.png")

<br />

On the other hand, I would ask you for your "implementation runway". Do you create first Releases than Features or vice versa?  
This is related to the automation direction from feature to release which is happening already in Jira Align.  

I hope this helps.

Best,

Ahmet Kilic

Enterprise Agility Consultant at catworkx


Tags: cloud
What is the most effective way to present or display a delay in Jira Align?
Asked by Liora Naginsky:

Hello,

What is the most effective way to present or display a delay in Jira Align? Is there an option to calculate the delay automatically based on the start and due dates?

Thank you!


Answers:
author: Tom O'Connor
body: Along with the Roadmap view, which can be manually set, the Program Board will show Planning Issues if for example a Sprint is delayed beyond the planned completion of the Feature. Some organizations may also use the Status Report and set the Epic Health and specifically the Schedule Health.

![Screenshot 2024-07-22 at 11.16.41?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336964i844532B55310CE23/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 11.16.41?AM.png")![Screenshot 2024-07-22 at 11.17.45?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336962i41FA1E10926FD66B/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 11.17.45?AM.png")![Screenshot 2024-07-22 at 11.20.55?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336963i392080E1E0ACBD5F/image-size/large?v=v2&px=999 "Screenshot 2024-07-22 at 11.20.55?AM.png")

comments: author: Liora Naginsky
body: Thank you!


author: Liora Naginsky
body: [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478)

Hi, is it possible to calculate and display a delay before the actual end date, allowing us to foresee any potential delays before the epic is completed?

Thank you!


author: Lucas_DevSamurai_
body: Hi [@Liora Naginsky](/t5/user/viewprofilepage/user-id/5466306) ,

I think you can try to display a delay in your Jira Align by using the **Roadmap view** to show the planned versus actual timeline. You can also highlight the delayed items with different colors or markers.

Or, you can use **gant charts** to show the timeline, dependencies, and where delays are occurring with different colors to highlight the delayed tasks.

*- "Is there an option to calculate the delay automatically based on the start and due dates?"*

Yes. You can create a calculated field or use Jira Align's reporting capabilities to determine the delay. These delays can be calculated as the difference between the '**Due Date** ' and the '**Actual End Date**.'

Hope this helps.

comments: author: Liora Naginsky
body: [@Lucas_DevSamurai_](/t5/user/viewprofilepage/user-id/5192478) Thank you!


author: Liora Naginsky
body: [@Lucas_DevSamurai_](/t5/user/viewprofilepage/user-id/5192478)

<br />

Hi, is it possible to calculate and display a delay before the actual end date, allowing us to foresee any potential delays before the epic is completed?

<br />

Thank you!


Tags: cloud
Is it possible to define all sprints for an ART in one place? or must this be done team by team?
Asked by Bob Hunt:

I know we have a mechanism to create sprints for each team individually but I'm wondering if there is a way to create these for the entire ART or (ideally) for an entire portfolio?


Answers:
author: Nicolas Grossi
body: [@Bob Hunt](/t5/user/viewprofilepage/user-id/1144567) By team, Sprints are per project

Nicolas

comments: author: Bob Hunt
body: Thank you! I was hoping that this could somehow be centralized to reduce the creating burden and the ensure that dates etc. are easily aligned across the teams.


author: Rae Gibbs
body: Are you asking for Jira or Jira Align?


Tags: cloud
Is it possible to update the available list of Feature 'types'?
Asked by Bob Hunt:

Within the feature objects the **type** field permits the categorization of features into buckets (i.e. Business, enabler, Architecture etc.).   
Is it possible to amend this list for our purposes?  
For example, one of the selectable Feature 'types' is '**Risk** ' which doesn't make much sense in our world, so we'd like to remove it from the list.  
We also have some additional Feature 'types' that we'd like to add.  

Thanks for the help!


Answers:
author: Aline Chapman
body: [@Bob Hunt](/t5/user/viewprofilepage/user-id/1144567) just to add to the previous answers, for us "Risk" is also not applicable so what we did was sync the field and values between Jira and Jira Align for Features (Jira Epics), except we did not add the value "Risk" in Jira, so if a user selects "Risk" in JA, as it doesn't exist in Jira, it updates to "Not Set". It was the best workaround we could find to not use "risk" in our organization. Hope it helps.


author: Rae Gibbs
body: [@Bob Hunt](/t5/user/viewprofilepage/user-id/1144567) Hey! It's not possible to change what is listed in the **Type** dropdown for a Feature. The capability to do that is only available at the Story level. To see what dropdowns can be modified, you check via the following path. This is only accessible by someone with an Admin system role. Settings \> Platform \> Dropdowns tab \> click the **Dropdown** dropdown.

![Screenshot 2024-07-19 at 10.54.08?AM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/336728iFF1E64BAF852F291/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 10.54.08?AM.jpg")

comments: author: vasanth
body: [@Rae Gibbs](/t5/user/viewprofilepage/user-id/3554218) , Thank you for the explanation with the screenshot


author: vasanth
body: Hi [@Bob Hunt](/t5/user/viewprofilepage/user-id/1144567)

you can't update the values


author: Bob Hunt
body: Thank you all for your responses!  
Many of the types are really helpful but it would really be nice to be able to modify the list (i.e. remove the ones that don't apply for a particular organization).
Program Boards in Jira Align
Asked by Lucy Chien_ Chialing:

we have Program Boards in Jira Align. They serve as a kind of dashboard. But I don't know how to get to the data behind the dashboard. I'd like to baseline program boards by ART.

Link to board.

[Jira Align](https://directv.jiraalign.com/ProgramBoard?FirstTime=True&Releases=55)


Answers:
author: Kit Friend
body: Your data isn't accessible (thankfully :) ) to us here on the forum - based on the URL I assume you're talking about this style view though:  
![images (1).jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/336210i41649E7BF7C4511D/image-size/large?v=v2&px=999 "images (1).jpeg")

The data driving this in terms of sprint allocation etc is all in the item details if you click on them, could you clarify/provide a sketch of what you're hoping a baselined view by ART would look like - is it a big table with the original vs current iteration allocation of each feature? I'm not sure if historic iteration allocation at a point in time is recorded in a way you could expose easily if so (and the table would get massive)...


author: shiva kumar Gosul
body: You can take a snapshot by clicking "Capture" top right
Link Idea to multiple features
Asked by Inbal As:

Hi,

Does anyone experienced with the functionlity of linking Idea to multiple features?

How it is done with the new navigation?

thanks.


Answers:
author: Steve Sauser
body: [@Inbal As](/t5/user/viewprofilepage/user-id/5544988) I believe you are speaking about leveraging the Ideation functionality in Jira Align.

This article would be on point for understanding the "Convert or promote the ideas to work items".

<https://help.jiraalign.com/hc/en-us/articles/115002735073-Enhancement-request-management>

Additionally, regardless of Old Nav or New Nav an idea can only be converted to a single work item (Epic, Feature, Story), however multiple ideas cannot be linked to a given work item (other than Features).


author: vasanth
body: [@Inbal As](/t5/user/viewprofilepage/user-id/5544988)

please refer this article

<https://help.jiraalign.com/hc/en-us/articles/115000088393-Jira-data-synchronization>


Tags: idea