youngmon/atlassian-qna huggingface dataset:
Confluence ios app loops on logon
Asked by turo:

Hi,

Confluence App for iPhone hangs before the logon screen appears. In only one of our tests, the logon screen appeared after 15+ minutes. Proxy logs do not show an explanation.

Android phones work fine ... Also Android phones will be able to logon when using a browser. iPhones have problems with Safari and Chrome, fields to logon are displayed but when a users clicks on user name, the cursor will immediatly switch to the password field.

We have no idea where to look. Does anyone have an idea?

thanks Roland

our environment:

Proxy supports TLS 1.2; Confluence server is up to date (6.15.5 on Dev and 6.12.1 on Prod); iOS is newest; Confluence App also.


Answers:
author: Shannon S
body: Hello Roland,

Good day! Hope all is well outside of your issues with the iOS app.

My recommendation here would be to first bypass your proxy, and see if you're able to connect without it. You can also try disabling any 3rd party integrations, such as SAML or SSO and see if you're able to login directly to the Confluence instance that way.

It may be possible that you are running into this issue:

* [SM-15252](https://jira.atlassian.com/browse/SM-15252) *Improve iOS login performance*

Please let me know under which conditions you are able to login to your iOS app and it will help to narrow down the issue.

Regards,

Shannon

comments: author: turo
body: hi Shannon,

thanks for your feedback on this. Our analysis will continue end of July due to availability of several persons. Meanwhile I tried to access SM-15252 but I'm not allowed to. Is there another way to access the information

regards, Roland


Tags: confluence-server

server
access
Asked by Al:

Trying to add @kmondal for viewing and editing but not working

\<url removed\>


Answers:
author: Thomas Schlegel
body: I removed the URL in your post - I think it should not be visible to public.


author: Andrew
body: Hi [@Al](/t5/user/viewprofilepage/user-id/2232109) ,

We haven't access to your conf cloud. Could You please attach screen of the error. Also I recommend ask support team.

B.R.
Is there any replacement for the Incoming Links Macro?
Asked by Richard Cross:

The incoming Links Macro appears to have been deprecated and is not supported by Confluence 6.13.x.

Is there another way we can show incoming links on a page (besides looking at the "page information")?

Regards,

Richard Cross.


Answers:
author: Shannon S
body: Hello Richard,

Thank you for contacting us about this. I'm not familiar with the "incoming links" macro myself, but there appears to be one available for versions higher than Confluence 6.13.x. Is this the add-on you're referring to?

* [Stagil Incoming Links](https://marketplace.atlassian.com/apps/1215391/stagil-incoming-links?hosting=server&tab=overview)

You may also be able to set something up by writing a User Macro, such as the one below:

* [Get Incoming Links](https://community.atlassian.com/t5/Answers-Developer-Questions/Get-incoming-links-with-in-a-user-macro/qaq-p/538128)

Have a look at that, and let us know if you have any questions.

Regards,

Shannon


author: Gianluca - STAGIL
body: Hi Richard,

I might suggest you check out our App [STAGIL Incoming Links for Confluence here.](https://marketplace.atlassian.com/apps/1215391/stagil-incoming-links?hosting=server&tab=overview)

The macro allows you to filter the incoming links for display by spaces and labels. In addition, you can configure display style and sort.

Once you have saved a Confluence page with the macro the incoming links will be displayed at the position of the macro.

Please feel free to create ideas for improvement via mail to support@stagil.com or our service desk support.stagil.com.

Best regards,

Gianluca


Tags: atlassian-marketplace

confluence-server

server
How to make the calendars start on a Monday?
Asked by Martin Andersson:

The team calendar starts on a Sunday for some strange reason (I am not in the Americas). How can I get it to start on Monday?


Answers:
author: Serge B
body: I fixed this by changing my browser language from English (US) to English (GB) (or any other European language)


author: Andrew
body: Hi [@Martin Andersson](/t5/user/viewprofilepage/user-id/3448545) ,

See here <https://community.atlassian.com/t5/Confluence-questions/Team-Calendars-How-can-I-configure-the-calendar-to-have-Sunday/qaq-p/370250>

B.R.

comments: author: Martin Andersson
body: Thanks for your reply! This seems to have been an issue going back as far as 2012? All the solutions seems to be various hacks (by which I mean that they don't solve the actual problem) :-(

It seems you either have to change it for all calendars globally (not an option for me) or you have to install another language pack.
User permissions
Asked by Patrycja Kowalczyk:

Hello,

Could I kindly ask you to help me with setting permissions on Confluence page? Is there any way to take away the permission from users to create new pages and at the same time give permission to add attachments to the existing pages? In other words is there anything that can be done to prevent users from adding pages without affecting another edit abilities for Pages. When I try to change settings in a way: delete "pages" and add "attachments" it doesn't work.

Additionally, could you please advise how could I remove people from the Individual Permisssions list?

Thanks in advance!


Answers:
author: Thomas Schlegel
body: Hi [@Patrycja Kowalczyk](/t5/user/viewprofilepage/user-id/3448158) ,

please read the space permissions overview carefully:

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

**Add page** gives you permission to create new pages and edit existing pages in this space (assuming the page is not restricted for editing).

So the answer is no, you can't permit editing pages and simultaneouly prohibit adding pages.
Confluence startup failed
Asked by mouzakirou yaya:

Hello Admin,

my confluence sites its not runing and i am get this error

|---------------------------|
| INET_E_RESOURCE_NOT_FOUND |


Answers:
author: Nic Brough -Adaptavist-
body: That usually means the network is unavailable. You'll need to look at the network setup. All the rest of the log around that error could well tell you a lot more.


Tags: confluence-server

server
How to create a list of content by template?
Asked by Steve Coppin-Smith:

I'd like to display a list of all how-to articles (ideally ordered by recently updated) on the space overview page, but can't seem to find an elegant way to list content by the template used to create it. I'm assuming I'm missing something!


Answers:
author: Thomas Schlegel
body: Hi [@Steve Coppin-Smith](/t5/user/viewprofilepage/user-id/3448123)

you can use the "Content By Label" - Macro if all of your pages have the same label.

comments: author: Steve Coppin-Smith
body: Thanks for the reply, [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) . Do I need to add that label manually to each piece of content? I've seen some older posts suggesting ways to add automatically, but they didn't seem to match up to the current UI.


author: Thomas Schlegel
body: You should add the label to your template, so every page created with this template gets the label automatically.

But I think, you have to add the label manually to the pages you created already. I don't know a way for "bulk adding" a label to pages after creation.


author: Steve Coppin-Smith
body: \> You should add the label to your template, so every page created with this template gets the label automatically.  

Can you point me to where I can do that please [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) ? I don't see a button.


author: Thomas Schlegel
body: Hi [@Steve Coppin-Smith](/t5/user/viewprofilepage/user-id/3448123) ,

just click on the label field in the template:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/59849iFFF2136A48E2094F/image-size/large?v=v2&px=999 "image.png")


author: Steve Coppin-Smith
body: I don't see that on the How-to template, perhaps because it's a default template? However, I did notice that Confluence is automatically adding the label "kb-how-to-article" to the content created using that template.

![Screenshot 2019-07-08 at 09.26.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/59855iCAEAA9E771DE51CA/image-dimensions/216x107?v=v2 "Screenshot 2019-07-08 at 09.26.45.png")

Thanks [@Thomas Schlegel](/t5/user/viewprofilepage/user-id/781483) , I'm unblocked. A content by template macro would have saved a lot of investigation!


author: Thomas Schlegel
body: That's great - and yes, you can't change the default templates from Atlassian and add a label. I thought, you created a new one on your own.
Cors Exception When Adding Gliffy Or Draw.io Diagram Into Global Template
Asked by i can:

I tried to add a global page template using cloud confluence console. (/wiki/pages/templates2/listglobaltemplates.action) I wanted to add gliffy and draw.io macros but i couldn't do it because of the Cors error.

When i try to save gliffy file, it doesn't work and i get this on the browser console:

```

Access to XMLHttpRequest at 'https://go.gliffy.com/go/api/setutmcookie?' from origin 'https://confluence-connect.gliffy.net' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'null' that is not equal to the supplied origin?
```

When i try to add draw.io, i get this on the browser console:

```
Failed to validate origin?
```

Also, i tried adding space template but it doesn't work either. I couldn't find any security configuration for it. So, how can i add these diagrams into my global templates.

> Chrome version 75.0.3770.100)


Answers:
author: Rahul Trehan
body: Hi,

Global templates are not published pages and so cannot have an attachment associated with them (required to publish a diagram). Both Gliffy and draw.io use attachments for published content, so it follows that you would not be able to update the diagram in the template.

comments: author: i can
body: Hi,

Thanks for the information. It also didn't work for space template which makes me think that they are not publish page as well. So is there a way, a workaround or something that i can place attachments to any kind of template? Is it possible i can achieve it by writing my own add-on?


author: Rahul Trehan
body: There is a workaround by editing the Gliffy Diagram Global blueprint if you want to add a page with the Gliffy Diagram.


Tags: atlassian-marketplace

confluence-cloud
If I have enabled public access, how do external people actually access the space ?URL
Asked by Ian Graham:

I can find plenty of documentation about opening up public (anonymous) access to Confluence but nothing describes how external people actually access the space. Do they have to provide an email address and password at the login screen?


Answers:
author: Thomas Schlegel
body: Hi [@Ian Graham](/t5/user/viewprofilepage/user-id/3447026) ,

no, anonymous access means, your Confluence pages behave just like a public website. No authentication at all.

You can find more information here:

<https://confluence.atlassian.com/doc/setting-up-public-access-156.html>

comments: author: Ian Graham
body: That's what I thought but, like any public website, there must be a URL to go to??? How does an anonymous user view my confluence pages? - Sorry if I'm missing something obvious!


author: Thomas Schlegel
body: The URL is the URL of the page, e.g.

[https://\<your-atlassian-accountname\>.atlassian.net/wiki/spaces/TEST/pages/\<pagename\>]()


author: Ian Graham
body: Perfect! - That's exactly what I needed - Thanks!


author: Thomas Schlegel
body: You're welcome, [@Ian Graham](/t5/user/viewprofilepage/user-id/3447026) ,

If you think, your question is answered, please accept the answer. Other users with similar question can find answers more easily if they are accepted.


Tags: cloud

confluence-cloud
Database Setup Microsoft SQL 2012 for Confluence 6.15.6 ( Error SQLState - 08S01)
Asked by Viktor.Sykov:

Hello,

Confluence installed on Ubuntu Server 18.04. I want to use my database Microsoft SQL 2012.

The following settings have been made on the Confluence server:

1. Stop Confluence

2. Download sqljdbc_7.2.2.0_enu.tar unpacked and copied the file mssql-jdbc-7.2.2.jre8.jar to / confluence / WEB-INF / lib

3. Added content to /confluence/conf/server.xml

```
<Resource name="jdbc/confluence" auth="Container" type="javax.sql.DataSource"
username="username"
password="pass"
driverClassName="com.microsoft.sqlserver.jdbc.SQLServerDriver"
url="jdbc:sqlserver://0.0.0.0:1433;database=confluence"
maxTotal="60"
maxIdle="20"
validationQuery="select 1"/>
```

4. Added content to confluence.cfg.xml file:

```
<property name="hibernate.connection.driver_class">net.sourceforge.jtds.jdbc.Driver</property> 
<property name="hibernate.connection.url">jdbc:jtds:sqlserver://0.0.0.0/confluence</property> 
```

5. To connect to the database using the string:

```
jdbc:sqlserver://0.0.0.0;instanceName=nameinstance;databaseName=confluence;integratedSecurity=true

?
```

6. Server Confluence and database are available, ping.

7. From server Confluence I connect via telnet port 1433 Microsoft SQL

8. Firewall settings are correct, services Confluence \& MS SQL are not blocked

9. Database set up according to - <https://confluence.atlassian.com/doc/database-setup-for-sql-server-9258.html>

10. I get an error when trying to connect:
> SQLState - 08S01  
> com.microsoft.sqlserver.jdbc.SQLServerException: This driver is not configured for integrated authentication. ClientConnectionId:30a749fc-0aeb-4da2-9dfc-4762fa7229dd


Answers:
author: Nic Brough -Adaptavist-
body: Why are you doing this instead of just following the doc you link to in step 9?
Confluence stopped working after trying to run Jira and Confluence together on the same machine.
Asked by Raunaq Kumar:

I installed Jira package first. Worked fine. Stopped Jira server.

Installed Confluence package afterwards on a separate port. Worked fine.

Wanted to connect both of them so I started Jira server and immediately my confluence server crashed. Giving me the following error:

++**Cause:**++

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

Afterwards, I have uninstalled and reinstalled confluence and jira but it didn't help.

As of now, I don't need Jira so it it uninstalled. I only need Confluence.

Kindly let me know what I am doing wrong.

![Confluence Error.png](https://community.atlassian.com/t5/image/serverpage/image-id/59729iFC2149768A3BDB94/image-size/large?v=v2&px=999 "Confluence Error.png")


Answers:
author: Diego
body: Hello there [@Raunaq Kumar](/t5/user/viewprofilepage/user-id/3334757) !

This issue is know and listed in one of our articles here:
> * ***++[Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html)++***

There are many causes for this issue. For that matter, I recommend that we start by checking the permissions for both \<confluence-home\> and \<confluence-install\> folders.

The essential permissions for the user running Confluence are read, write and execute on both these folders, sub-folders and files.

Remember that running Confluence as root is not recommended. The installer automatically creates a user for the system to use Confluence. You can check more information about the installation process here:
> * ++***[Confluence Installation Guide](https://confluence.atlassian.com/doc/confluence-installation-guide-135681.html)***++

Keep in mind that the install procedure is different based on your base operational system.

Let us hear from you Raunaq! Looking forward to your reply.


Tags: confluence-server

server
Editing (many) Confluence Question Topics?
Asked by Shawn Connelly:

Hello all,  

There is a bug in the Confluence Macro "Questions List Macro" where if you include one or more topics that use hyphenation, no questions will appear in the resulting list.   

I advice my team to avoid using hyphenation in topic names, and instead, use an underscore, when a separation is needed in a topic.  
In other words, "confluence_workaround" instead of "confluence-workaround"  

**Now, on to my question...**   
We have a large number of hyphenated topics need to be changed. I need an efficient way to change these topics.  

*Ideally, it would be great if the macro bug was just fixed, but I'm not even sure if the bug is officially acknowledged by Atlassian.*   

Manually editing each instance of a topic, from Confluence Questions is not an efficient method. I estimate that it could take months of effort to change every hyphenated topic this way.   

By going to a Confluence question, clicking on the topic, one can then navigate to an Edit Topic feature. Unfortunately, the only change that is allow is to the Topic's Description. :(  

Is there a better way?  

![20190704-Confluence topic editing 1.png](/t5/image/serverpage/image-id/59701iF8C84DB68DABCF8A/image-dimensions/530x407?v=v2 "20190704-Confluence topic editing 1.png")  

FYI, I asked about this bug in June, but no responses. :(  

<https://community.atlassian.com/t5/Questions-for-Confluence/Confluence-Question-Macro-is-Flawed-Fails-on-hyphenated-topics/qaq-p/1112159#U1112168>


Answers:
author: Shannon S
body: Hello Shawn,

Just following up here from the other thread! As it's not possible to edit the names of topics in Confluence Questions, we have the following feature request.

* [CONFCLOUD-51740](https://jira.atlassian.com/browse/CONFCLOUD-51740) *Allow administrators to rename topics*

Please vote and watch and you'll be updated of any changes here.

As for bulk updating them, it would require database access and I'm not entirely sure it's possible. The best thing to do here would be to contact the [Cloud team](https://support.atlassian.com/contact), let them know that you're running into the other bug I mentioned from your previous thread, and they can see if it's something that is possible to do on our end. It's likely there is no other workaround, but it wouldn't hurt to ask them.

Thank you for your understanding!

Regards,

Shannon


Tags: cloud

confluence-cloud

questions-for-confluence
Things are showing up incorrectly in Confluence macros with external content
Asked by Danielle.Moore:

Confluence is showing things incorrectly/differently when displaying external content, such as excerpt includes and iframes. Why is this happening and is there a workaround or a fix for it? Is there a setting I can change to make this stop? Directly in portfolio is the first image, the second is how it shows up when iframe into Confluence.

![InPortfolio.png](/t5/image/serverpage/image-id/59697i25D1587E5B8DFBA2/image-size/large?v=v2&px=999 "InPortfolio.png")![InConfluence.png](/t5/image/serverpage/image-id/59698iCAD594B81816BD52/image-size/large?v=v2&px=999 "InConfluence.png")


Answers:
author: Shannon S
body: Hi Danielle,

Welcome to Atlassian Community! Nice to meet you.

Can you just confirm with me, does this only occur when displaying your Jira Portfolio site in Confluence as an iFrame? Are you experiencing it with other applications as well? Is Portfolio and Confluence both on the same Cloud instance?

Regards,

Shannon


Tags: cloud

confluence-cloud
I'd like to ask the community for which Jira markup can I use to left-align table heading titles.
Asked by Rudolf Arada:

Hello,

I am adding a table in my Jira card using mark-ups as follows,

\|\| Setting \|\| Result \|\|  
\| Setting 1 at Config 1 \| Result of this setting (description) \|  
\| Setting 2 at Config 2 \| Result of this setting (description) \|  
\| Setting 3 at Config 3 \| Result of this setting (description) \|

And I'd like to know which mark-up I can use for the column heading titles Setting and Result to be aligned to the left (not centred).

Thanks!


Answers:
author: Payne
body: One hack is rather than using two pipes to signify headers, make the header text bold. The background of the row isn't gray, but it still stands out as a header row. i.e.

\|\*Setting\*\|\*Result\*\|  
\|Setting 1 at Config 1\|Result of this setting (description)\|  
\|Setting 2 at Config 2\|Result of this setting (description)\|  
\|Setting 3 at Config 3\|Result of this setting (description)\|

![jira.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/59771iDF7F0D92C79CFBD1/image-dimensions/342x246?v=v2 "jira.jpg")

comments: author: Jos? Le?n
body: Really cool.


author: Rudolf Arada
body: Thanks Payne, I've done that approach in some of my tables. Sometimes, having the gray background for the header is good to see as well :)


author: Jos? Le?n
body: AFAIK, there is no markup to allow you that, so you will need to tweak the CSS of your JIRA, but that will affect all tables. Would that work for you? If so, we can elaborate further.

comments: author: Rudolf Arada
body: Thanks Jose. Happy to leave my table as is, for now.


Tags: jira
Why do I save a template after editing but it doesn't save?
Asked by Marais Dekker:

I'm trying to create templates from a series of pages. The first template saved after I copied the page's content over to the newly created template, no problem.

Thereafter, some templates that I've created and saved do not appear under templates or anywhere else. The 1 version that 'stayed' won't go further than 2 steps of editing before ignoring saves.

Please help?


Answers:
author: Patrick Vanhoof
body: I've had that too. Templates can not contain images. If you copy an image on it and save, the template isn't saved.

You have to add the image to a confluence page, and then include that image in your template.

Could that be the reason?

comments: author: Sari Kachorovsky
body: [@Patrick Vanhoof](/t5/user/viewprofilepage/user-id/1131759) I had the same problem and you solved the mystery. Do you know if Atlassian are going to fix this? We didn't received even a notification and all the work on the table was gone.


author: Patrick Vanhoof
body: Sorry, no idea if this is going to be fixed...


author: Tom Tom
body: Tables do not work as well.


Tags: cloud

confluence-cloud

template
Burndown chart for each stories in rest api?
Asked by Uzma Shahzadi:

I need some help as my manager need burn down chart for each project with each story and task from jira? What should be best approach to get burndown chart need suggestion please?


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi,

You can use the [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app to build a burndown chart in Confluence. The app provides a flexible configuration. You can find the instructions on the [documentation site](https://docs.stiltsoft.com/display/TableFilter/Building+a+Burndown+Chart).


Tags: confluence-server

server