Can't make space public?
Asked by Ryan Vasso:

I am trying to make an entire space public using these instructions: <https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/>

When I go to global permissions, I see no option for anonymous.

When I navigate to space permissions, same thing.

I could really use some guidance so I can make the space public. We are trying to use it as a self-help guide, but it's requiring a confluence login. ![Confluence.png](/t5/image/serverpage/image-id/140792i5A0A5C54C7D4CA0B/image-size/large?v=v2&px=999 "Confluence.png")![View Space Permissions - Reply Pro Guide - Confluence.png](/t5/image/serverpage/image-id/140793i4B0AC62DA2834B69/image-size/large?v=v2&px=999 "View Space Permissions - Reply Pro Guide - Confluence.png")


Answers:
author: Nic Brough -Adaptavist-
body: If you don't get offered the anonymous access global permission tab as shown by Alexander, then I would guess you have enabled "share pages with non-users" permission. That disables anonymous access, you can only enable one or the other.


author: Alexander Bondarev
body: Hi, [@Ryan Vasso](/t5/user/viewprofilepage/user-id/4370110) !

Welcome to the Community!

Yes, you really can't configure it yourself, look at my screen - here a tab "Anonymous access".

![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/140798iC58A79A9D6C3222F/image-size/large?v=v2&px=999 "Confluence.png")

It seems to me that you doesn't have enoght permissions. Like told [here](https://support.atlassian.com/user-management/docs/give-users-admin-permissions/) :
> You can be any number of these admin types:
>
> * *Product admins* -- There are two types of product admins that have access to the Jira or Confluence settings:
>
>   * Admins that belongs to the **administrators** group -- administer product settings, but they also have access to the product themselves through this group.
>
>   * Admins that belongs to the **\<** ***product-name*** **\>-admins** groups -- administer product settings, but they don't have access to the product through this group.
>
> * *Site admins* -- They administer the users and groups for the site's products. They have access to the site's **Admin** and access to the products through this group.
>
> * *Organization admins* -- They administer the organization and have access to the organization settings, which can be found at [admin.atlassian.com](http://admin.atlassian.com/).

comments: author: Ryan Vasso
body: I am the original creator of the account and all spaces - and am I listed as the org. and site admin.

So it appears**it's confirmed I don't have access to permissions I should have access to.** Not sure what to do from this point?

Ryan ![Administration.png](https://community.atlassian.com/t5/image/serverpage/image-id/141227i05A2AC3CF8E2BA47/image-size/large?v=v2&px=999 "Administration.png")


author: Jens Bothmer
body: Any updated news on this? I am interested in the same solution.


author: Nic Brough -Adaptavist-
body: Do you have the anonymous access tab, and have you turned off the public links option in general config?


author: Jens Bothmer
body: Confluence Cloud Standard:  

* under "Globals permissions" \> "Anonymous access" tab is not visible
* Public links \> Allow public links on Confluence is active


author: Gonchik Tsymzhitov
body: Hi [@Ryan Vasso](/t5/user/viewprofilepage/user-id/4370110)

Did you enable it on global level?

<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

comments: author: Ryan Vasso
body: Yes. But step #4 is not visible: ![Set up public access _ Confluence Cloud _ Atlassian Support.png](https://community.atlassian.com/t5/image/serverpage/image-id/141233i74DD0CBA8B8FB375/image-size/large?v=v2&px=999 "Set up public access _ Confluence Cloud _ Atlassian Support.png")

![Confluence (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/141234i8E2BCB687D0332F4/image-size/large?v=v2&px=999 "Confluence (1).png")

Also, to be clear, I am on a standard plan.


author: Gonchik Tsymzhitov
body: I am in free plan. Just inactive button

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/141236iBE81A6510CB3BA83/image-size/large?v=v2&px=999 "image.png")


author: Ryan Vasso
body: I am in the standard plan (trial) - but it doesn't even give me the option. By card is on file and ready to be billed. So not sure what I can do. Submitted an official ticket for help.


Tags: cloud

confluence-cloud