Atlassian Confluence upgrade 6.13.23 fails
Asked by Absar Ahamed:

Hi Team,

I have upgraded Atlassian confluence from 6.13.8 to 6.13.28 but i am getting the below error

Not Found {#toc-hId--1209327479}
--------------------------------

The requested URL /bootstrap/selectsetupstep.action was not found on this server.

i checked the logs in the data folder the logs comments looks good. Can anybody knows what can be the issue


Answers:
author: Fabian Lim
body: Hi [@Absar Ahamed](/t5/user/viewprofilepage/user-id/4662065)

Welcome to the community.

I recommend you open a ticket with [atlassian support](https://support.atlassian.com/) and provide the [support zip files](https://confluence.atlassian.com/doc/troubleshooting-problems-and-requesting-technical-support-776659671.html) for analysis.

Regards

comments: author: Alps
body: 2021-12-06 10:19:21,180 WARN \[Catalina-utility-1\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[PluginReadWriteTx\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #478958314)  
2021-12-06 10:19:21,182 ERROR \[Catalina-utility-1\] \[atlassian.confluence.event.ConfluenceEventDispatcher\] run There was an exception thrown trying to dispatch event \[com.atlassian.plugin.event.events.PluginFrameworkStartedEvent@146dd40b\] from the invoker \[com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1@164c44c8\]  
java.lang.RuntimeException: There was a SQL exception thrown by the Active Objects library:  
Database:  
- name:Oracle  
- version:Oracle Database 12c Enterprise Edition Release 12.2.0.1.0 - 64bit Production  
- minor version:2  
- major version:12  
Driver:  
- name:Oracle JDBC driver  
- version:12.2.0.1.0

java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("BSM_CONF"."AO_54C900_C_TEMPLATE_REF"."ID")  
. Listener: com.atlassian.confluence.plugins.createcontent.listeners.PluginEnabledListener event: com.atlassian.plugin.event.events.PluginFrameworkStartedEvent  
at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:55)  
at com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1.invoke(ConfluenceListenerHandlersConfiguration.java:69)  
at com.atlassian.confluence.event.ConfluenceEventDispatcher$VCacheRequestContextRunnableFactory$1.lambda$run$0(ConfluenceEventDispatcher.java:93)  
at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$doInRequestContext$0(VCacheRequestContextOperations.java:50)  
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContextInternal(VCacheRequestContextManager.java:87)  
at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:71)  
at com.atlassian.confluence.vcache.VCacheRequestContextOperations.doInRequestContext(VCacheRequestContextOperations.java:49)  
at com.atlassian.confluence.event.ConfluenceEventDispatcher$VCacheRequestContextRunnableFactory$1.run(ConfluenceEventDispatcher.java:93)  
at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execute(MoreExecutors.java:457)  
at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:88)  
at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:203)  
at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:114)  
at com.atlassian.confluence.event.TimingEventPublisher.publish(TimingEventPublisher.java:64)  
at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:83)  
at com.atlassian.plugin.manager.DefaultPluginManager.broadcastIgnoreError(DefaultPluginManager.java:2143)  
at com.atlassian.plugin.manager.DefaultPluginManager.lateStartup(DefaultPluginManager.java:678)  
at com.atlassian.confluence.plugin.ConfluencePluginManager.lateStartup(ConfluencePluginManager.java:153)  
at com.atlassian.confluence.plugin.PluginFrameworkContextListener.contextInitialized(PluginFrameworkContextListener.java:88)  
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4716)  
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5177)  
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1384)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1374)  
at java.util.concurrent.FutureTask.run(FutureTask.java:266)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)  
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)  
at java.lang.Thread.run(Thread.java:748)  
Caused by: com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:


author: Alps
body: I am getting the above error in the logs


Tags: confluence-server

server