youngmon/atlassian-qna huggingface dataset:
User access permissions
Asked by Sol:

Hello Community,

We now have a scenario where there are external users added who require edit access to specific pages and/or on our confluence. We have the core group of users who it'd be fine to access most spaces but not this group of external users. I've read that confluence is inherently designed for all-access content (default ***confluence-users*** has edit as default across any space). But it now seems as though I'd need to reverse engineer the access permission in order to accomplish this restricted access requirement.

If I'm not mistaken I would have to:

1. Create a similar group to ***confluence-users*** , such as: ***core-team***
2. Go through every space we have and edit permissions to remove access to ***confluence-users*** and add replace those permission for ***core-team.***
3. Any external users added would then need their own group such as: ***external-company-x*** and this added to the specific space or page for restricted access

From what I can see this would be the way to get a handle on access permissions within confluence. Would I be correct?

I've done quite of bit of searching and wondered if there's someone who could shed a bit more light on this for me or give me some advice.

Many thanks


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Sol](/t5/user/viewprofilepage/user-id/4651249) ,

In principle your approach should work. However I would do it slightly different:

1. Add all external users to the group "external-users"
2. Make sure external users are not in "confluence-users"
3. Make a new space "external-space" and add edit permissions to the group "external-users"

By using a space as a boundary it is much easier to keep overview of who has access to what.

comments: author: Sol
body: Thanks for the reply, I have a couple questions.

From my experience turning off "confluence-users" blocks users from accessing confluence at all. Is that incorrect?

Adding them to an external space would simply mean sharing the relevant pages *into*that space? Currently, these external users need to access a handful of pages in a larger space already populated...

Many thanks


author: marc -Collabello--Phase Locked-
body: To answer your follow up questions:

*From my experience turning off "confluence-users" blocks users from accessing confluence at all. Is that incorrect?*

<br />

Yes, by default. You would need to give the new group explicitly product access.

*Adding them to an external space would simply mean sharing the relevant pages into that space?*

Yes, the pages would have to live in separate spaces.


Tags: access

cloud

confluence-cloud

external

permission
how/where do I find an easymind file, to continue editing?
Asked by Andrew Croasdale:

I created and saved an easymind map. I'd like to continue editing the file, but it doesn't show in my recent contributions, for example


Answers:
author: Tomas Kubicek
body: Hi Andrew,

you can continue editing the mindmap directly on the Confluence page where you created the mindmap.

If your problems persist please do not hesitate to contact us on our [Service desk portal](https://helpdesk.morosystems.cz/servicedesk/customer/portal/43) for maximum service.

Kind regards,

Tom?? Kub??ek
Table Plus macro not working
Asked by Michal Boruta:

Hi!

I am trying to use Table Plus macro, but it seems that table that I have copied is not recognized by this macro. I am trying to set values for columns but it does not provide any effects, please see the screens below:

![table plus macro 1.PNG](/t5/image/serverpage/image-id/197025iEC8FA6AE364AFADB/image-size/large?v=v2&px=999 "table plus macro 1.PNG")![table plus macro 2.PNG](/t5/image/serverpage/image-id/197026i5650E9BCAF75A46F/image-size/large?v=v2&px=999 "table plus macro 2.PNG")

Am I doing something wrong? Why it seems like the macro does not recognize table that I have copied there?


Answers:
author: Michal Boruta
body: Hi all,

It appears macro is working but the setting are reflected only after publishing a draft


Tags: cloud

confluence-cloud
How can i set a expiration date for a page?
Asked by Islam Jaafreh:

Hi All,

I would like to set expiration dates on pages to be reviewed in the future - has this feature been implemented on confluence wiki?

I saw few threads mentioning/requesting this feature but that was back in 2018 - any updates now?

Regards,


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Islam Jaafreh](/t5/user/viewprofilepage/user-id/4922966) ,

This is still not built into Confluence.


author: Aron Gombas _Midori_
body: You can set an expiration date for a page, a whole page tree or a blogpost with the [Better Content Archiving for Confluence Cloud](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview) app. (It is one of the many features that allow managing the lifecycle of your content.)

The page will turn to "expired" status when the date passes. You can even mark it as "already expired" by choosing a past date:

![confluence-page-expiration-date.gif](https://community.atlassian.com/t5/image/serverpage/image-id/258220i8D83FA451DBC29B7/image-size/large?v=v2&px=999 "confluence-page-expiration-date.gif")

Expired pages can be [reported on](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/content-status-overview), [searched for](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/content-status/search), listed by macros and even [trigger notifications](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-emails).

To make the page up-to-date again, your user can edit the page or confirm that it is still valid without any changes.

*(Discl. it is a paid and supported app developed by our team.)*


Tags: cloud

confluence-cloud

documentation
Confluence pages different languages
Asked by Sussi ?str?m:

Those of you whom have Confluence in different languages - how did you go about it. We have tested the add-on apps, but have not found one that would also translate the page tittles and the overview title. Also translating exisiting pages seems to be a cubersome task.

We are now looking at possibly creating spaces for each individual language.

If anyone has any great suggestions, all are welcomed.

Thanx!


Answers:
author: Ollie Guan
body: Hi [@Sussi ?str?m](/t5/user/viewprofilepage/user-id/4676093) ,

Google Chrome's built-in page translation function or find some third-party plug-ins.

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=translate](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=translate)

comments: author: Sussi ?str?m
body: Thanks Ollie,

LIke I said in my intitial question, we've tried the Atlassian marketplace plugins and found them compersome and have not been able to tranlate titles. Maybe I was not clear enough. Also would like to know, how others have implemented multiple languages.


Tags: cloud

confluence-cloud
Tagging checklist items?
Asked by Jessie Upp:

I'm looking to create numerous checklists within a card that could easily be searchable like so:

card: clothing

checklist: pants

checklist pants item: slacks

I want to tag "slacks" with a store like Target. and do this for all checklist items so that I can easily find all checklist items in this card with the tag of "Target"

Then I'd like to go to Target and shop for that custom list.

Labels only allows labeling each card, but I have 100 checklist items and rather not turn them into 100 cards.

Still, this doesn't seem like it's possible. Is there a better way?

Thanks for your ideas!


Answers:
author: Ryan
body: Hi Jessie,

It currently isn't possible to add a label to a checklist item, and as you've already found, what we normally recommend in these cases is to use cards instead. This also makes it easier to search for the cards and filter based on the label.

I'll pass your feedback onto the team about this idea though!

Thanks,

Ryan
Business Class Members
Asked by Ubirajara Mateus:

Hi.

I am thinking of signing the Business Class account, which, according to Trello, is charged per team member.

In my research, I was able to verify in some responses from this community that, in order to reduce costs, the following model can be implemented.

Example: Create a TEAM with 01 member only (with Business Class account) and insert the other employees as GUESTS.

Thus, only the team member would sign the Business Class account, giving guests the right to collaborate normally on the board, with the advantages of the business class account.

This fact caused me to be surprised, since we would only have one TEAM MEMBER (with a business class account) and several EMPLOYEES (with basic accounts)

So, I ask for help in the following responses:

Does Trello allow this model given as an example above?

If so, would GUESTS have the same rights as I (Business Class)?

I thank you for any manifestation.


Answers:
author: Michael Pryor
body: If you only have one board they are on then that would work. But if you have to add a person to more than one board then they will be a multi-board guest and you would pay for them.

<https://help.trello.com/article/1123-multi-board-guests>

comments: author: Ubirajara Mateus
body: Thanks for the answer. But I have another doubt:

But will my guests be able to participate in other paintings that I do not participate in without resulting in a charge?

or

Are my guests and I required to participate in just one Trello board so there is no charge?
I want to add someone who already has a business class account to our business class team?
Asked by Elena Panyard:

My manager has a separate Trello business class account for her company (she works in two places) but would also like to be involved with our business class account using the same email.

Is this possible? Can you be on two business class accounts? Would I still pay for her email on our account, and she pays for her email on her company account?

Thanks in advance!


Answers:
author: Michael Pryor
body: "Is this possible? Can you be on two business class accounts?"

Yes. The subscription for business class applies to the team (in the future we will rename teams to workspaces), and the people inside that team/workspace.

"Would I still pay for her email on our account, and she pays for her email on her company account?"

Yes. If you have two teams/workspaces, then each of them gets a separate bill for the people in those two separate teams/workspaces.


Tags: account

business-class
Syncing Issues
Asked by Tracy Hopkins:

I am having issues uploading anything to the Trello boards I am using, even when I reload the page it will not sync.


Answers:
author: Pavlos Vasileiadis
body: I've been having the same issue today. I remotely connected home, uploaded one file from that PC, and everything started working again and I can now upload from the office as well. Thanks @[Simon Stannard](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3366602)


author: Neil Carlson
body: Also observing this issue, not for my own team, but for multiple guests on a team board.


author: Jessica Jones
body: Having this issue as well.
FACTURE SUR UNE ADRESSE MAIL INEXISTANTE
Asked by Megane:

Bonjour,

Nous avons besoin d'une facture.

Le probl?me est que la personne qui ? se compte ne fait plus partie de la soci?t? et l'adresse mail n'existe plus. Comment faire ?

Merci par avance


Answers:
author: Hana Ku?erov?
body: Hi [@Megane](/t5/user/viewprofilepage/user-id/4168893) ,

welcome to the Atlassian Community!

I think it will be the best to contact directly Atlassian support [here](https://support.atlassian.com/contact/). Try to describe your situation and they will surely provide steps, how to get to your company's data.
Impossible de se connecter avec une adresse pro
Asked by Claire Levet:

Bonjour,

J'ai cr?e un compte Trello avec mon adresse pro pour pouvoir travailler en ?quipe pendant la pand?mie. Je ne l'ai pas mis ne place imm?diatement et depuis impossible de me rappeler du mot de passe. Quand je demande un lien de r?initialisation je ne re?ois jamais le mail en question... Des solutions ?

Merci!


Answers:
author: Soumyadeep Mandal
body: Hi [@Claire Levet](/t5/user/viewprofilepage/user-id/4168517) ,

Please visit these links and follow the documentation

<https://help.trello.com/article/743-recovering-your-trello-account>

<https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails>

comments: author: Claire Levet
body: Thanks ! Your solution worked fo me. I can now received emails and acceed to my account !
How do I forward an email from Outlook to Trello that includes the attachment?
Asked by Andriano De Luca:

I'm pretty sure there used to be a checkmark box on the Trello add-in for Outlook (<https://help.trello.com/article/1075-outlook-add-in>) where I could choose whether or not to include email attachments but I don't see the option anymore so I am losing files!! Please help.

In the past I have used the email-to-board feature:

1. I read an email in Outlook and decide it needs to be sent to Trello.
2. I forward the email to Trello. This creates a card in a designated list.
3. I then open Trello and sort the card into the list the card belongs in.

But I want to reduce time spent reading emails and sorting cards by using the Trello add-in to create cards. With the Trello add-in there is one less step:

1. I receive an email in Outlook and decide it needs to be sent to Trello.
2. I create a card on Trello in the list the card belongs in.

When I use the Trello add-in to send my emails to Trello though, it does not include the attachment in the card.


Answers:
author: mustafa sener _Hipporello_
body: Hi,

You can use Hipporello for this purpose. Hipporello creates a Trello card for each forwarded email. And You don't need to use outlook for further communication. You can send a reply directly from Trello card. Basically, it converts your Trello board to a shared inbox.

Moreover, you can add build your forms and let your customers/external users create Trello card for each submitted form.

Please check our website for more details

<https://www.hipporello.com>


author: Christina Jordan
body: I'm new and sure that others have a better answer, but I saved the email in a "saved email" file and then attached it as a file to the card.

Now sure if that helps....sounds like you are asking about an add-on I don't have

comments: author: Andriano De Luca
body: I never thought about saving the email in a "saved email" file. This is an interesting idea, but I'm looking to reduce the steps while holding on to the attachment.


Tags: attachment

email

ms-outlook

power-up
How can I delete a Board from a Team?
Asked by Christian Reinhold:

Is there any option to change a Board from "Team" to "Privat" again, so that it says "Privat" \| "Privat". So it doesnt appear under a Team?

I tried to open a new Board, but it always appears under a Team. Is there any option to open a new board, that just appears under "Personal boards"?


Answers:
author: Michael Pryor
body: This article should answer more questions but the answer is to use Private:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>
??? ? ?????? ???????? ???? ???????? ?? ??? ?????
Asked by ?????????:

?????? ????!

??? ?????????? ???? ??? ??????


Answers:
author: Soumyadeep Mandal
body: Hi [@?????????](/t5/user/viewprofilepage/user-id/4168378) ,

Please visit this link and follow the documentation <https://help.trello.com/article/818-changing-board-backgrounds>
mac mail
Asked by Mark Hafkenscheid:

Hi,

In windows I have the possibility to make a card from the mail. Is this also possible with mail on a mac?

Mark


Answers:
author: Soumyadeep Mandal
body: Hi [@Mark Hafkenscheid](/t5/user/viewprofilepage/user-id/4168208) ,

Welcome to the community!

You can read this documentation <https://help.trello.com/article/809-creating-cards-by-email>

I think you will able to create a card from email using mac!


Tags: mac
GitHub PowerUp permissions
Asked by drozendaal:

We are using Trello and we would like to use the GitHub PowerUp to integrate pull requests and issues into our Trello board. However, when linking my GitHub account, the PowerUp seems to require a lot of permissions:

**Organizations and teams** *Read-only* access

This application will be able to read your organization, team membership, and private project boards.

**Repositories** *Public* and *private*

This application will be able to ***read and write all public and private repository data**.* This includes the following:

* Code
* Issues
* Pull requests
* Wikis
* Settings
* Webhooks and services
* Deploy keys
* Collaboration invites

At this point we are reluctant to use the GitHub PowerUp because it seems to require read/write access to our code.

Why would Trello need read/write access to our code (for both public and private repos)?

Thanks in advance!


Answers:
author: Ryan
body: Hi there,

We make sure that we only ask for permissions that are the minimum necessary to enable the functionality of the Power-up. This question has been asked before and we created a help article which answers this here: <https://help.trello.com/article/1023-using-the-github-power-up>

Thanks!

Ryan

comments: author: drozendaal
body: Thanks for pointing that out, have a great day!


author: P
body: It appears like GitHub now supports a lot more granular permissions. Can you update your GitHub App to only request the permissions it actually needs?

<https://docs.github.com/en/developers/apps/managing-github-apps/editing-a-github-apps-permissions>

For us, permitting write access to code or any access to deploy keys is completely out of the question, which makes this Trello plug-in unusable.


author: Fried Khan
body: Agreed... doing it manually cause it asks for to much.


author: Darin
body: I agree with [@P](/t5/user/viewprofilepage/user-id/3472904), AFAIK more granular permissions are supported now

There is no way for me to use this plugin as it currently works.


Tags: github

permission

power-up
OK, I got sucked in the the Unito 14 day free trial...
Asked by Sherry Statler:

So, I work from board to board like everyone else. I'm new to Trello so got sucked into the 14 day free trial with Unito Board Sync. I decided it didn't work the way I needed to right away so cancel it. But now every time I copy a card from one board to another it almost always has a duplicate...and it states that "Card is synchronized with this [Trello card](https://trello.com/c/a3BGQbeG) by [Unito](https://www.unito.io/learn-more)". I can't find my Unito account to make sure it no longer exisit. I need to get this canceled I don't have time to be cleaning up all day....HELP!!!


Answers:
author: Brant Schroeder
body: Here is some documentation that should help you cancel your unito plan. <https://guide.unito.io/en/articles/3478459-managing-your-unito-account>

comments: author: Sherry Statler
body: That was amazing. I'm sure my problem was due to operator error, it was just very refreshing to have this answer so quickly. When I have a little free time, I'm going to check back with other options. Who knows this might have worked if I had a little more training.

Thanks for your help! That was awesome!

Sherry?


author: Jillian Amyot _Unito_
body: Hey [@Sherry Statler](/t5/user/viewprofilepage/user-id/4167951) , Unito employee here! Sorry to hear it didn't work the way you needed it to. If there's any questions you had that I could answer to make your experience better, don't hesitate to reach out! If the solution [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) offered to help you cancel your account, kindly let me know and I'll pass it on to a member of our team to ensure the account is closed.

Happy Friday!
Where are the uploaded files located?
Asked by ?????? ???????:

Tell me, where are the uploaded files located, and how secure is it? After deleting the card to which the file is attached, is the file deleted?


Answers:
author: Soumyadeep Mandal
body: Hi [@?????? ???????](/t5/user/viewprofilepage/user-id/4167933) ,

Welcome to the community!

The files are located in AWS cloud storage! And it's definitely secure because it was hosted on Amazon Web Services S3 Storage.

After deleting a card your data \& files will be deleted permanently!
What is the card limitation they are referring to (Butler) ?
Asked by C?dric Marrouat:

I am using a Free Trello plan.  
I use Butler a lot.  

And they say "there is a limitation on the number of card they can process".  

Does someone knows how many card you can process in free plan (I know you have 50 commands but nothing is explained about number of cards)

Error message is in the file attached.

Thanks

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/119041i88696F2FF5A35BD7/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Soumyadeep Mandal
body: Hi [@C?dric Marrouat](/t5/user/viewprofilepage/user-id/4126496) ,

The number of cards varies on different use cases so it can't be explained!

You can use 50 commands in 1 card, 10 cards, 50 cards etc. It totally depends upon your workflow!
How can I view Archived Cards that someone else archived?
Asked by Russ Reichard:

I cannot see cards that others on my board have archived. Nor can others see what I have archived. These are all Board Members. Please advise..


Answers:
author: Robert Kowton
body: To view archived cards on a board, click Menu on the board, then select ... More, then you will see "Archived Items". Hopefully, this helps.

![Trello Menu pic 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/119035i792E158A2E3B5E0A/image-size/large?v=v2&px=999 "Trello Menu pic 1.png")![Trello Menu pic 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/119036iF6EA10CCB29E7849/image-size/large?v=v2&px=999 "Trello Menu pic 2.png")Items".


Tags: archive

card
Gostaria de saber se o programa juridico advise pode ser inserido no trello
Asked by ISABELA MARIA OLIVEIRA MIRANDA:

Gostaria de saber se o software jur?dico avise tem como inserir no trello


Answers:
author: Soumyadeep Mandal
body: You can add the data to a CSV and import the data to Trello!


author: ISABELA MARIA OLIVEIRA MIRANDA
body: Agrade?o a informa??o, por?m existem mais de 100 processos jur?dicos para serem inseridos. Muito dif?cil fazer manualmente.


author: Soumyadeep Mandal
body: I think currently, It is not possible automatically!


author: Soumyadeep Mandal
body: Hi [@ISABELA MARIA OLIVEIRA MIRANDA](/t5/user/viewprofilepage/user-id/4167856) ,

I'm not sure but I think you can add but you have to do it manually!

comments: author: ISABELA MARIA OLIVEIRA MIRANDA
body: Agrade?o a informa??o, por?m existem mais de 100 processos jur?dicos para serem inseridos. Muito dif?cil fazer manualmente.
What's the difference between having a paid trello account and upgrading a board?
Asked by Stephanie Lodie:

If I have a paid trello account I then have to pay for an upgraded board? I'm not sure I understand this new price structure. I have at least 50 boards. I'm not paying $10 a month for each of them


Answers:
author: Michael Pryor
body: Business Class is a paid subscription that covers the boards in your Workspace (Today, workspaces are called Teams in Trello, but we will change this to better reflect what they are).

The Business Class subscription is a per user subscription for anyone that is collaborating on those boards - however, if you add a user directly to only one board in the workspace/team, you will not be charged for them.

If you have 50 boards, you can put them all in one workspace/team, and your subscription will cover all of the boards.

If you are currently paying for Trello Gold, which only covers one person, you would cancel that and upgrade your team/workspace to Business Class.