youngmon/atlassian-qna huggingface dataset:
Cannot install SourceTree
Asked by castheimer:

I am having trouble installing SourceTree on my computer with Windows 10. I am using chrome for the install. The logs seem to indicate it's trying to write to MS Teams file, but not sure why -

2017-12-07 14:15:29\> Program: Starting Squirrel Updater: --install .  
2017-12-07 14:15:30\> Program: Starting install, writing to C:\\Users\\\[username\]\\AppData\\Local\\SquirrelTemp  
2017-12-07 14:15:30\> UpdateManager: using rootAppDirecotry: C:\\Users\\\[username\]\\AppData\\Local\\Microsoft\\Teams  
2017-12-07 14:15:30\> Program: About to install to: C:\\Users\\\[username\]\\AppData\\Local\\Microsoft\\Teams  
2017-12-07 14:15:30\> Program: Install path C:\\Users\\\[username\]\\AppData\\Local\\Microsoft\\Teams already exists, burning it to the ground

Can anyone please advise on this? I've tried moving the .exe file to a different location but had the same result. Thank you in advance!


Answers:
author: castheimer
body: Hi Ana... any other ideas? I haven't been able to get anywhere with this so far.


author: Ana Retamal
body: Hi Celia! In Windows, Sourcetree will be installed at

```
%localappdata%\SourceTree\app-{VERSION}\
```

And the user data goes into the following folders:

```
%localappdata%\Atlassian\SourceTree\

%localappdata%\Atlassian\SourceTree.exe_url_{HASH}\{VERSION}
```

From the log you posted, it seems like your system is trying to install or update Squirrel, can you check if you have it already? Maybe it's been corrupted somehow and it's blocking the install of Sourcetree.

Regarding Sourcetree, it relies on Internet Explorer for the authentication step, so make sure you have the latest IE version installed.

If after that you're still having issues, I'd recommend trying a clean install following the steps:

1. [Wipe Sourcetree preference](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html)s.
2. Uninstall Sourcetree (if it shows on the App\&Features list)
3. Backup then delete the directory below before proceeding with next step:
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local and delete Sourcetree \& Sourcetree-Settings folder
   * Navigate to C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian and delete all Sourcetree Files/ folder.
4. [Download SourceTree](https://www.sourcetreeapp.com/) and install it.

Let us know if you were able to go through!

Best regards,

Ana

comments: author: castheimer
body: Thanks, Ana! I don't already have Squirrel, I thought it was part of the install for SourceTree?

Windows 10 now uses MS edge, so I had that, but I did also make sure I had IE set up, but that did not help.

I'm guessing the issue has to do with Squirrel, but not sure how to proceed. Will do a bit more digging here, but please let me know if you can think of anything else on your end. Thank you!


Tags: windows
App "Forms for Confluence" prompted "you don't have access to see this content" after page load
Asked by Guan Jingjiang:

hi,

I created a customer survey form in a confluence page by using "Form for Confluence". and I had enabled Anonymous to "View" the page.

by using the public link the page is loaded successfully, however, the Anonymous user received "you don't have access to see this content" message for the survey,


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Guan Jingjiang](/t5/user/viewprofilepage/user-id/5384443) welcome to Atlassian community!

Have you created a public space so that anonymous users can be able to access? here is a detailed step you will need to take to gather public feedback [https://docs.adaptavist.com/f4cc/latest/get-started/how-to-gather-data-from-external-sources.](https://docs.adaptavist.com/f4cc/latest/get-started/how-to-gather-data-from-external-sources) If that didn't fix your issue then I would suggest reaching out to the vendor support (<https://productsupport.adaptavist.com/servicedesk/customer/portal/8>)

comments: author: Guan Jingjiang
body: Hi Sayed,

thanks for the advice given, however I still cant load the content given those setup are done. still showing the same result, i will try to contact them in this case =)![Screenshot 2023-12-13 155534.png](https://community.atlassian.com/t5/image/serverpage/image-id/296565i22C6930E386383D4/image-size/large?v=v2&px=999 "Screenshot 2023-12-13 155534.png")

Here is the [Public Link](https://dev-osim.atlassian.net/wiki/external/YWU0MGMwNjYxNjhmNGEwZThiMzU1Yjk3MTIwODUwMzM)


Tags: cloud

confluence-cloud
Users cannot see calendar in confluence space
Asked by RR:

Users cant view calendars that have been added to a confluence space despite the calendar being set to "any one can view only some can edit". We do have some custom event types that may have jira issues they do not have permission to see, but would that prevent them from seeing all the others like "travel, leave, events"?


Answers:
author: Brant Schroeder
body: [@RR](/t5/user/viewprofilepage/user-id/4975598) are the calendars in that space or are they in a different space and embedded in that space?

If the calendar is in one space but embedded in another then individuals who do not have access to the space the calendar is in will not be able to see it where it is embedded.

comments: author: Brant Schroeder
body: [@RR](/t5/user/viewprofilepage/user-id/4975598) If this answered your question can you please accept the answer to help others?


Tags: cloud

confluence-cloud
How can I access the Cancel button on a Form?
Asked by Kathleen Janiszewski:

Does anyone know how to access the Cancel button on a form? For the Save button, it's save-cf-button, as in the following code:  

AJS.$('#' + formId).find('.save-cf-btn').click(function() {  
alert("saving FORM SUBMISSION "+formId);  
});  

I've tried .cancel-cf-btn and .close-cf-btn, but neither works.

Alternatively, is there a way to access the form submission error?

Why do I need this? Because the user wants the ConfiForm entry deleted after a new page is created. I can delete old entries with the IFTTT macro, and the current entry by matching the \[entry.id\]. However, when the user has an error, then cancels the form submission, the ConfiForms entry remains.

Any help is greatly appreciated!

Thank you in advance.

-Kathleen J


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Kathleen Janiszewski](/t5/user/viewprofilepage/user-id/5163300)

You can set up an IFTTT to execute onError that will delete a record

Alex


author: Kathleen Janiszewski
body: My colleague found the answer: `.button-panel-cancel-link`  
Why are they so different?!?  
At least it works now. Hope this helps someone else out there!

Thanks again.

-Kathleen J.


Tags: confiforms

confluence-server

server
Image header for pages with public links
Asked by Davide Giglioli:

I created a page with an image above the header.   
i created the public link for the page.   
when using the public link the page does not display the image.   
how can I "brand" my public pages?


Answers:
author: Laurie Sciutti
body: Hello [@Davide Giglioli](/t5/user/viewprofilepage/user-id/4649605) \~ I know this is an old question but I saw it unanswered and have also just answered a similar newer question.

Apparently the capability for customizing logos for public links is not yet available. I recommend upvoting the enhancement request: <https://jira.atlassian.com/browse/CONFCLOUD-77334>

HTH


Tags: cloud

confluence-cloud
Update page state through Jira automation web request
Asked by Raphael Teodoro:

Hello everyone,  
I'm trying to set a page state according to a Jira issue transition. The rule is simple as: when I transition the issue to status "Ready for review" send web request to Confluence and set status in page as "Ready for review".  

I'm following this REST API call - <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content-states/#api-wiki-rest-api-content-id-state-put>  

I did the gets to make sure I'm using the correct state ID, name and color. However I keep getting the message:  
`Error publishing web request. Response HTTP status:`  
`400`  
`Error response HTTP body:`  
`{"statusCode":400,"data":{"authorized":true,"valid":true,"errors":[],"successful":true},"message":"com.atlassian.confluence.api.service.exceptions.BadRequestException: Invalid status 'null'. The status must be one of [current,draft]."}`  

Also read the information for error 400:

```
Invalid Name/Color, non-existent id of content state, or type of state desired is not allowed. Name must be less than or exactly 20 characters. Color must be a valid hex string. Status must be in [draft,current].
```

I even tried doing this before publishing the page (as a draft), but I still get this error message.  

What am I missing here?


Answers:
author: Raphael Teodoro
body: For those wondering what is wrong, Atlassian's documentation for [setting content state of a Confluence page](https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content-states/#api-wiki-rest-api-content-id-state-put) is missing */state?status=current*in the web request URL. As displayed in RED in the screenshot below:

![setpagecontentstateconfluenceapi.png](https://community.atlassian.com/t5/image/serverpage/image-id/296519iD86E72955B91B03B/image-size/large?v=v2&px=999 "setpagecontentstateconfluenceapi.png")


Tags: cloud

confluence-cloud
How do I enable Confluence AI?
Asked by Fahad Akhtar:

Hi,

I signed up for a 30 day free trial of Confluence premium to try and test out the Atlassian Confluence AI feature. When I go to the search bar and select "Turn on Atlassian Intelligence" it just brings me to the users page on Atlassian Administration. lease give me a detailed step by step answer on how to enable Confluence AI.

Thanks,  
Fahad


Answers:
author: Mikael Sandberg
body: If you go to admin.atlassian.com and select Settings you should see Atlassian Intelligence listed on the left, and from there you can enable it.

![Screenshot 2023-12-12 at 1.25.57?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/296487i7607D7F48B9C67AF/image-size/large?v=v2&px=999 "Screenshot 2023-12-12 at 1.25.57?PM.png")


author: Shawn Doyle - ReleaseTEAM
body: [@Fahad Akhtar](/t5/user/viewprofilepage/user-id/3558740) If you are following the instructions and you keep getting sent back to the "users page on Atlassian Administration" you are probably not an Org Admin.

If you are, an Org Admin, then you need to look for the Products, and then keep following the instructions.


Tags: cloud

confluence-cloud
Adding Group to multiple Spaces
Asked by Garfield Grant:

I'm trying to add a group with its permission to every space in my confluence environment. Is there a way to do this in bulk?


Answers:
author: Laurie Sciutti
body: Hi [@Garfield Grant](/t5/user/viewprofilepage/user-id/5050601) \~ the default space permissions will do that for all new spaces created going forward (https://\<yoursite\>/wiki/admin/permissions/viewdefaultspacepermissions.action) but unfortunately, there's no way to change permissions for multiple spaces at once, at least not without an add-on.

I believe the [https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview&hosting=cloud) does this though...


author: Naveen Kumar_Appfire
body: Hi [@Garfield Grant](/t5/user/viewprofilepage/user-id/5050601)

Using the [Command line interface](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?hosting=cloud&tab=overview) app, you can achieve this.

Please refer to this article for more info <https://appfire.atlassian.net/l/cp/oPELX14r>


Tags: cli

cloud

confluence-cloud
Change Date Format for Readonly Information whern I use excel Sheet for Data and call from another f
Asked by Shah study Windsor:

Hello,

I am using excel data as import in one of the database form then I am using that imported data on another form as auto populated feature. How can I give proper date format in ReadOnly.

Thank you.


Answers:
author: Shah study Windsor
body: Solved with JiraDate function. Thnx aeveryone


Tags: confiforms

confluence-server

server
Is there a way to display the percentage complete for epics in a table?
Asked by Randy O_Neal:

We're using JQL to generate a list of epics associated to an initiative, and we're using the "Insert Jira/Issue Filter" gadget to display that list of epics in a Confluence dashboard. Everything is working fine; however, I really need to display the percent complete for the epics in that table. For example, I would like to see something like this, where the running assumption is the 3 issues below are ***epics*** *,* with 1 to N child issues associated to each epic:  

|---------|---------------------|-----------------------|----------------|
| **Key** | **Project**         | **Summary**           | **% Complete** |
| BBC-123 | Big Bear Charters   | Catch fish            | 100%           |
| BBC-234 | Big Bear Charters   | Cook fish             | 85%            |
| PDQ-115 | Pal Dave Qualifiers | Verify food is edible | 10%            |

Pardon the silly examples above... but I know of no way to obtain the **% Complete** value, despite the fact that if I look in each epic, there is a % Complete listed above the list of child issues. If there is a way for me to expose this via some gadget within a Confluence page/dashboard as something above, I don't know how... does anyone know if this can be done, or how?


Answers:
author: Ivan Garcia _Appfire_
body: Hi [@Randy O_Neal](/t5/user/viewprofilepage/user-id/4270808)

With our app [Dashboard Hub for Jira](https://marketplace.atlassian.com/apps/1223898/dashboard-hub-for-jira-reports-charts?tab=overview&hosting=cloud&utm_source=organic&utm_medium=atl-community&utm_campaign=engagement), you can use the [Epic Progress gadget](https://appfire.atlassian.net/wiki/spaces/RDD/pages/146309546/Epic+Progress) to display the epic completion percentage in a table view.

Hope it helps :) Feel free to reach out if you have any questions or would like to see a live demo.

![Screenshot 2023-12-15 at 09.40.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/296986i3947604434BEE54A/image-size/large?v=v2&px=999 "Screenshot 2023-12-15 at 09.40.46.png")


author: Randy O_Neal
body: So... it's not the answer I wanted, but a solution I can work with for now is to use Custom Charts to give me the percentages for the status for each epic. Currently, I'm looking at 3 In-Progress epics, so I can generate 3 charts. It's definitely not the solution I mentioned above, but - for now - I can live with this.


Tags: cloud

confluence-cloud
missing macro Unknown macro: 'view-git-file'
Asked by Ayman Habib:

Hello,

This may he an old issue but I'm visiting a page we created a few years ago and running into this Unknown macro: 'view-git-file'. Is there a replacement macro that we can use? Ideally without name change, if not how to find/replace the references to this old macro. I've used Confluence for years but first time to need admin duties.

Thank you,

-Ayman


Answers:
author: Kseniia Trushnikova
body: Hi [@Ayman Habib](/t5/user/viewprofilepage/user-id/4925741),

Looks like that's the [macro](https://avisi-apps.gitbook.io/git-for-confluence/how-to-use-the-app/adding-a-git-file) from the plugin **[Git for Confluence](https://marketplace.atlassian.com/apps/1211675/git-for-confluence-markdown-plantuml-graphviz-mermaid?hosting=datacenter&tab=overview)** that was disabled/uninstalled from your Confluence instance. I don't think there's another plugin that uses the same name for its macro, but you can try to search for similar plugins in the Atlassian [marketplace](https://marketplace.atlassian.com/).

To get a list of pages with the old macro, go to **Administration** \> **General Configuration** \> **Macro Usage** (you may need to enable/install this plugin again to see its statistics).

comments: author: Ayman Habib
body: Thanks [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830) The plugin is out of date with our current confluence server version, and because the old Macro is not functional it doesn't show up under Macro Usage. Is there a chance we can do "raw" search of the contents to find the macro usage instances (as markup)?

If not I'll just spot fix the call sites that I come across, unless a better solution exists. I could try to create a macro with the same name so it can be located/found but don't know how involved is the macro creation process.

Thank you again

-Ayman


Tags: confluence-server

server
How do I move tables around within a larger Confluence article
Asked by KAbuissa:

I created a Confluence template that is made of a series of tables.

When I create a page with that template, I may need to add some text between the tables or move the tables around. I can't figure out how to do that. My cursor doesn't have anywhere to land for a new insertion point and I don't see a way to click and drag the table. Even if I try to copy the table, thinking I could insert (paste) the copy where I want it and then delete the original, I don't see a way to indicate the insertion point.


Answers:
author: Michel Neeser
body: Hi [@KAbuissa](/t5/user/viewprofilepage/user-id/5060090)

You can select an entire table by clicking on the small square on the top left (red arrow in the screenshot). Then, you can cut it with Ctrl+X (Cmd+X on Mac), set the cursor to the desired location of the page and paste it.

Alternatively, you can use the copy feature indicated with the green arrow on the screenshot.

![Add_Page_-_My_first_space_-_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/296468iE02A4967479AFCE5/image-size/large?v=v2&px=999 "Add_Page_-_My_first_space_-_Confluence.png")

Let me know if this helps.

comments: author: KAbuissa
body: Thanks for your suggestion. I think my problem is that my template is nothing but table after table after table. See below. If I try to put my cursor in the area marked with the green arrow, Confluence thinks I am trying to insert a column.

As a workaround, I inserted several carriage returns at the top of the template and then copy/pasted the original tables into the top area, interspersing with carriage returns. That gave me somewhere to place my cursor and paste the tables. Is there a more elegant way?

![template_nothing_that_is_selectable_between_the_tables.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/296471i62A05C36DBAA92FA/image-size/large?v=v2&px=999 "template_nothing_that_is_selectable_between_the_tables.PNG")


author: Michel Neeser
body: [@KAbuissa](/t5/user/viewprofilepage/user-id/5060090) If you select an entire table with the small square at the top left, then press "arrow up" and "enter", a carriage return should be inserted above the table.


author: KAbuissa
body: SUPER! I would never have guessed that, but it does the trick.


Tags: cloud

confluence-cloud
How can i recover a vital simulation project from my deactivated free confluence account?
Asked by Johnmay Ibeneme:

I have noticed that the free version of my Confluence account has been deactivated due to inactivity. I saw the email late. It was deactivated on 6 Nov 2023; today is 12 Dec 2023, making it approximately five weeks.

I have tried from my end to see if I could, but I could not. I need help recovering these super-important simulation projects I saved.

Should my account and the data be restored, I shall be setting reminders to prevent this horrible incident from repeating.

Could the technical team intervene on my behalf, please?

Kind regards


Answers:
author: Odd_lynice
body: Hi Johnmay,

I am sorry to hear this happening - I would recommend reaching out to our Customer Advocates team to see if your cloud site can still be restored.

You can raise a ticket via our [Contact Us Page](https://www.atlassian.com/company/contact) \>\> billing and licensing.

Moving forward to avoid the system from deactivating your free cloud site please make sure to maintain activity and don't let your free Confluence site sit idle for more than 120 days - more details about this in our [Track storage and move data across products](https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/)

All the best!

Theodore


Tags: cloud

confluence-cloud
adding external users to confluence space
Asked by Jay Baley:

I am looking for support on how to get my confluence and jira instances (cloud) set up for adding external users.

it looks like there are two steps

step 1: <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

step 2: <https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/>

Unfortunately I can not get started with step 1. When i go to admin.atlassian.net i am asked to create an organization. Should this not already be created? We already have several confluence workspaces that exist and are actively managed.

I'm roadblocked and don't want to break anything (we don't have an admin/internal expert on jira).


Answers:
author: David Friedrich
body: Hi [@Jay Baley](/t5/user/viewprofilepage/user-id/5384939) , welcome to the Atlassian Community!

this reads to me as if you do not have the Organization Admin role for your organisation. Find out, who is an Org Admin for your site(s) and either have them carry out these steps or make your user an Org Admin as well.

<https://support.atlassian.com/user-management/docs/what-are-the-different-types-of-admin-roles/#Admin-roles>

comments: author: Jay Baley
body: Thanks David, apprecaite your answer!

I've checked and it does seem like that is the case -- I would say that UI/UX is particlarly bad, since as the user I have no idea that I do not have the right access and I could have created more garbage in the system if I was not careful.

For some reason I can only be set as a trusted user and not an admin by the other admins but I no longer see the create an organization step. So hopefully I am one step closer.

Thanks!


author: David Friedrich
body: If the other admins have the org admin role the should be able to add you as an Org Admin as well. To my knowledge this is done in admin.atlassian.com \> Directory \> Groups

Here an Org Admin can add users to the group "org-admins".

Before this group was called "site-admins". So if your Org Admin does not see a group called "org-admins" but one called "site-admins" then this is the one.


Tags: cloud

confluence-cloud
jira server perpetual license without support works with confluence cloud
Asked by Tom?s Ram?rez Garc?a:

Hi,

Can confluence cloud connect to JIRA server (even after end of support in feb '24)?

Is there any other limitation regarding off-the-shelf integrations (showing links from one another...)?

Thanks!

Best regards!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would not expect this to stop working post-support. I have not seen anything official that would lead me to believe any functionality would stop functioning :)


Tags: cloud

confluence-cloud