youngmon/atlassian-qna huggingface dataset:
Help me break out of the "Getting Started with Confluence" Loop
Asked by Jeremiah:

I just activated the trail for Confluence Standard and I'm stuck in a stupid loop that is annoying me enough to spend time opening this question here.

On every page load (and I do mean every page load) I get the Getting Started video that pops up in the lower right corner.

![2024-03-26_14-28-40.png](https://community.atlassian.com/t5/image/serverpage/image-id/314635i15D218672F402B91/image-dimensions/294x184?v=v2 "2024-03-26_14-28-40.png")

Naturally, I dismiss this by clicking the "x". Immediately an additional pop up occurs at the top to inform me that if I wanted to watch the video I can always access it here. Annoying, but okay. I click "Got it".

![2024-03-26_14-29-14.png](https://community.atlassian.com/t5/image/serverpage/image-id/314636i308E7CC6A12BDE4E/image-dimensions/306x231?v=v2 "2024-03-26_14-29-14.png")

Then, I receive another one (yes, another one) to inform me I don't have billing setup yet.

![2024-03-26_14-29-46.png](https://community.atlassian.com/t5/image/serverpage/image-id/314637iAC7373CA0E985933/image-dimensions/290x305?v=v2 "2024-03-26_14-29-46.png")

I have dismissed this with the "Maybe later" option several times. Then, after repeated barrages of pop-ups, I thought to myself, "Maybe this will all go away if I just enter some billing details".

So that's what I attempted to do. But, alas, I cannot do such a thing because the page cannot be found.

![2024-03-26_14-30-05.png](https://community.atlassian.com/t5/image/serverpage/image-id/314638iEB77B2B73A96B171/image-size/large?v=v2&px=999 "2024-03-26_14-30-05.png")And guess what... to add insult-to-injury I receive the Getting Started video pop-up again! I feel like I'm being trolled here.

What is going on and how do I stop this insanity?

And before you reply with the level-1 troubleshooting steps please know that I have tried everything. Just so you have confidence in me, here are my steps I've taken:

* Signing out / back in of Atlassian
* Clearing my browser cache
* Tried several different browsers (Chrome, Edge, Firefox)
* Tried several Incognito/InPrivate sessions of said browsers
* Unnecessary but whatever, I rebooted my computer
* I even untied my left shoelace and attempted it all from the start

Please, make it stop.


Answers:
author: Brant Schroeder
body: [@Jeremiah](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5448519) there is currently not a way to turn those off in the tips in cloud. My guess is even if there was the payment one would always appear during the trial period.


Tags: cloud

confluence-cloud
Is there a way to control the indentation and placement of notes/information/alert/warning boxes?
Asked by Efleda Brophy:

Currently, all these boxes can be and are inserted only before/after numbered/bulleted lists. This locates the note/info/alert/warning far away from the text to which they are related.


Answers:
author: Kristian Klima
body: [@Efleda Brophy](/t5/user/viewprofilepage/user-id/2130202)

No, you can't nest note/etc. macros in lists.

As a workaround, you can use corresponding emoticons.

* item  
  EMOTICON in a new line created by a soft-return
* new item

Example (scroll down): <https://docs.emplifi.io/platform/latest/home/librarian>

I know it doesn't look like Confluence but it's a genuine Confluence content generated in a [Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) site.

I actually find this to be less intrusive than full-size note-box which may disrupt the flow in a number-list.


author: Shawn Doyle - ReleaseTEAM
body: You can use tables to put them closer to where you want.


Tags: cloud

confluence-cloud
Automatically fill a confluence Form
Asked by Vikram Malhotra:

Hello All,

I have a confluence form filled by specific users in one confluence space say X

I need to take this form data and automatically fill a similar form in another confluence space say Y

Is there a way to perform automation to fill a form given I have data on another confluence page ?

Please suggest

Vikram


Answers:
author: Noah - Devsamurai
body: Yes, [@vikram_malhotra](/t5/user/viewprofilepage/user-id/5462617)

There are ways to automate filling a form in one Confluence space based on data from another Confluence space. Here's a suggestion:

1. Use Confluence REST API: Confluence provides a REST API that allows you to interact with Confluence content programmatically. You can use this API to retrieve data from the form in Space X and then programmatically fill the form in Space Y.

2. Develop a Script or Application: You can develop a script or application that utilizes the Confluence REST API to retrieve data from the form in Space X. Once you have the data, your script or application can then use the API to programmatically fill the form in Space Y with the retrieved data.

3. Scheduled Automation: You can set up scheduled automation tasks using tools like Python scripts, Node.js scripts, or even third-party automation platforms. These scripts can be configured to run at specified intervals, retrieve data from Space X, and automatically fill the form in Space Y.

4. Third-party Integration Platforms: Explore third-party integration platforms like Zapier or Integromat. These platforms offer Confluence integrations and may provide pre-built automation workflows or allow you to create custom integrations to achieve your goal.

5. Custom Plugin Development: If you have specific requirements or need advanced functionality, you may consider developing a custom Confluence plugin. This would involve creating a plugin that integrates with both spaces and handles the data transfer and form-filling process according to your requirements.

Hope this can help.  

Warm regards.


Tags: automation

cloud

confluence-cloud

forms
Basic Confluence Search Isn't Working
Asked by Ty Stabile:

After upgrading to 8.8.1, Confluence's search feature isn't working and is only returning a "Something went wrong. Refresh the page, or contact your admin if this keeps happening." error.

I've tried reindexing the entire site as well as specific spaces, and clearing cache, but the same issue is occurring.![image.png](/t5/image/serverpage/image-id/314584i066839F2D50C7E50/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Ty Stabile
body: Got this working after disabling an outdated Miro and "Redirection" plugin, and running another reindex.


Tags: confluence-data-center

data-center

search
Confiforms Filter Control macro
Asked by Archana:

[@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630)

I have a confiform created on a different page and I am calling the confiform Filter control macro on another page.

When I select a field value and hit Filter it is displaying the desired table. However, I also want to display a dynamic text along with the filter Results. How can this be achieved? Any ideas are greatly appreciated. Thank you!

**Sample View**

![question.PNG](/t5/image/serverpage/image-id/314581i3BAD18FD48F7AE43/image-size/large?v=v2&px=999 "question.PNG")

\<\< Dynamic Test Should be displayed here after clicking Filter. This is not part of the table values\>\>


Answers:
author: Alex Medved _ConfiForms_
body: What text do you want to display and where? In a separate column in a table?

comments: author: Archana
body: The text should not be part of the table. It should come below it. Here is a sample screenshot
>
> ![question_1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/314609iC165B05C7EF49F52/image-size/large?v=v2&px=999 "question_1.PNG")


author: Alex Medved _ConfiForms_
body: Is this a dynamic or a static text?


author: Archana
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) It is static text but should be displayed only on click of Filter


author: Alex Medved _ConfiForms_
body: Why dont you want to show it always then!?

Anyway, what you want is also possible but with some more complexity - nested views.

Setting the filter to filter on the ListView and then having the TableView dynam,iclaly filtered inside

Something we show here <https://wiki.vertuna.com/display/TEST/Dynamic+Filters+with+ListView+and+TableView>

Inside the ListView you also put your static text (in addition to the TableView)


author: Archana
body: Thanks a lot. It worked.


Tags: confiforms

confluence-cloud
Workaround for Confluence Bad Gateway Error 502 - 3/26/24
Asked by Jonathan Smith:

We were able to access Confluence by removing everything after /pages/ in the URL.

Example: **<https://companyname.atlassian.net/wiki/spaces/TEST/pages/>**

Once in Confluence, we can navigate around like normal (but it is slow).

Hope this helps!


Answers:
author: Jonathan Smith
body: See above.


author: Fabio Racobaldo _Herzum_
body: Hello [@Jonathan Smith](/t5/user/viewprofilepage/user-id/1254033) ,

thanks for sharing a workaround. Issue seems fixed right now <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Fabio


Tags: confluence-cloud
Database move to new server: ORA-12514, TNS:listener does not currently know of service requested in
Asked by Daniel Schillig:

Hi!

in our Test environment we try to move the Confluence DB Server to a new Hardware.

The DBA did an export/ import to the new Server. Both DBs are Oracle.

We have done the changes to the `confluence.cfg.xml` file as adviced here: [Link](https://confluence.atlassian.com/conf69/migrating-to-another-database-950285442.html)

* We changed these parameters:  
  \<property name="hibernate.connection.password"\>xxxxxxxxxx\</property
* \<property name="hibernate.connection.url"\>jdbc:oracle:thin:@//xxxxxxxxx:1521/CONFxxxx.xxx.xxx\</property\>
* \<property name="hibernate.connection.username"\>conflxxxuser\</property\>

When we try to restart the Application, the logs tell us:

Caused by: org.hibernate.HibernateException: com.zaxxer.hikari.pool.HikariPool$PoolInitializationException: Failed to initialize pool: Listener refused the connection with the following error:  
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

What do we miss here? Any help is more than welcome.

Thanks!


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Daniel Schillig](/t5/user/viewprofilepage/user-id/5108207) ,

it seems that DB is not reachable from the confluence server. Please check if there are network issues between serers communication.

This is a troubleshooting article for bamboo <https://confluence.atlassian.com/bamkb/bamboo-fails-with-error-ora-12514-tns-listener-does-not-currently-know-of-service-requested-in-connect-descriptor-1093993327.html> but should fit also your scenario.

Hope this helps,

Fabio


Tags: confluence-data-center

data-center

database
Confluence is unreachable to our team
Asked by JP Encarnacion:

Hello Atlassian team, my colleagues and I are unable to access Confluence. We are seeing 502/503 errors.


Answers:
author: Valerie Knapp
body: Hey [@JP Encarnacion](/t5/user/viewprofilepage/user-id/5462413) , welcome to the Atlassian Community and thanks for your question.

An outtage is reported here - <https://confluence.status.atlassian.com/>

Please follow the page for updates.

Cheers

comments: author: Jehan Bhathena
body: [@JP Encarnacion](/t5/user/viewprofilepage/user-id/5462413) outage was resolved <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Please consider marking this thread as **Accepted**if the above reply helped address the query :-)


Tags: cloud

confluence-cloud
Confluence Bad Gateway / March 2024 (jira is ok)
Asked by Luis Espinoza:

I'm getting a bad gateway error when trying to access cloud Confluence for my account:  
<https://my_account.atlassian.net/wiki>

502 Bad Gateway {#toc-hId--381135630}
-------------------------------------


Answers:
author: Jehan Bhathena
body: Hey [@Luis Espinoza](/t5/user/viewprofilepage/user-id/5346164) [@Tiffany Rogers](/t5/user/viewprofilepage/user-id/1783528)

The outage was resolved <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Please consider marking either thread as **Accepted**if the reply helped address the query :-)


author: Nikola Perisic
body: Hello [@Tiffany Rogers](/t5/user/viewprofilepage/user-id/1783528) and [@Luis Espinoza](/t5/user/viewprofilepage/user-id/5346164)

They did now: <https://confluence.status.atlassian.com/>


author: Tiffany Rogers
body: same...not sure why they aren't updating their status page


Tags: cloud

confluence-cloud
502 Error
Asked by Maja Scherman:

My team can not access confluence. Please fix the 502 error.


Answers:
author: Jehan Bhathena
body: Hi [@Maja Scherman](/t5/user/viewprofilepage/user-id/5462391) outage was resolved <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Please consider marking this thread as **Accepted**if this reply helped address the query :-)


author: Jay
body: Yup, confluence cloud is down.


Tags: cloud

confluence-cloud
Everyone is getting 502 bad gateway while accessing confluence
Asked by Ashish Vishwakarma:

Everyone is getting 502 bad gateway while accessing confluence. Kindly have a look into it and get this fixed.


Answers:
author: Jehan Bhathena
body: Hi [@Ashish Vishwakarma](/t5/user/viewprofilepage/user-id/5462386)

outage was resolved <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Please consider marking this/any of the other threads as **Accepted**if this reply helped address the query :-)


author: JB
body: Same here


author: Fabio Racobaldo _Herzum_
body: Issue has been fixed <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>


author: Alicia.Peebles
body: We are also seeing the same. Opened a ticket and the Dashboard for Confluence was just updated with an outage.


author: Justin Hazelwood
body: We are seeing the same as well.


author: Daniella_Johnson
body: We are also having this issue.


Tags: cloud

confluence-cloud
Is someone else getting this issue "502 Bad Gateway"?
Asked by Yoelys Ronda Amador:

We are not able to access Confluence Cloud


Answers:
author: Summer Hogan
body: **Incident: Resolved**   
**[Confluence Bad gateway error](https://confluence.status.atlassian.com/incidents/c3t76n53v2k9)**   
Between 13:15 UTC to 15:15 UTC, Customers experienced issues accessing Confluence in the US East regions and were getting 502 Bad gateway errors. The issue has been resolved and the service is operating normally

comments: author: Jehan Bhathena
body: [@Yoelys Ronda Amador](/t5/user/viewprofilepage/user-id/1352899) outage was resolved <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Please consider marking this/any of the other threads as **Accepted**if this reply helped address the query :-)


author: JB
body: yes

comments: author: dcooke
body: Same with us - Getting Bad Gateway.

<br />

Conflunce status page says no issues which is confusing.


author: Yoelys Ronda Amador
body: **Investigating** - We are investigating an issue with Confluence where we are getting 502 Bad gateway errors that is impacting some Confluence Cloud customers. We will provide more details within the next hour.  
Mar 26, 2024 - 14:02 UTC


Tags: cloud

confluence-cloud
502 Bad Gateway error when accessing Confluence (3/26/24)
Asked by Sam Schneider:

My team is getting a 502 Bad Gateway error when trying to access our Confluence pages, but the Status page still says everything is operational. Any new issues not yet reported?


Answers:
author: Summer Hogan
body: [@Sam Schneider](/t5/user/viewprofilepage/user-id/4480050) - the incident is now resolved.

**Incident: Resolved**   
**[Confluence Bad gateway error](https://confluence.status.atlassian.com/incidents/c3t76n53v2k9)**   
Between 13:15 UTC to 15:15 UTC, Customers experienced issues accessing Confluence in the US East regions and were getting 502 Bad gateway errors. The issue has been resolved and the service is operating normally

comments: author: Jehan Bhathena
body: Link to the resolution <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

[@Sam Schneider](/t5/user/viewprofilepage/user-id/4480050) Please consider marking this/any of the other threads as **Accepted**if this reply helped address the query :-)


author: JE
body: We are also having the same issue. Issue reported around 8:30am CST.


author: Sam Schneider
body: Status page updated, sounds like they're on it. <https://confluence.status.atlassian.com/>


author: JB
body: We're having the same problem.


Tags: cloud

confluence-cloud
Confluence Error 502 Bad Gateway
Asked by Luis Andino Rodriguez:

I was able to get into confluence with this solution  

[https://site.atlassian.net/wiki/spaces](https://site.atlassian.net/wiki)

Adding "Spaces" at the end gets you into confluence


Answers:
author: Aron Gombas _Midori_
body: There was an incident: <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>


author: S Alexandre Lemaire
body: Same issue here. Their status board says "operational" - but doubt this is the case...


author: G
body: [Confluence down? Current outages and problems \| Downdetector](https://downdetector.com/status/confluence/)  

The better confluence status page ?\\_(?)_/?. They are slow with updating theirs.


author: Jacob Alt
body: Having this issue as well right now. Thanks for the tip, worked for me.


author: G
body: 502 gateway error when accessing specific links on our Confluence


Tags: cloud

confluence-cloud
Vector's SP TAB group stopped working
Asked by Gunjan Bringezu:

Hallo everyone,   

Are you facing the issue with Vector's SP nav Tab macro, we moved to Cloud and changed from other macro to Vector's macro and today it stopped working and all the pages are blank now.  

They have recently released the update, changed the macro name and I am not sure if this is the reason.  

<br />

<br />

<br />

<br />


Answers:
author: Gloria Landsberg
body: Hi,

it the issue is from today, you may take under consideration that there is a major outage of [Confluence](https://confluence.status.atlassian.com/) which may result to your issue with the macro.

you may send a tech support request to the Atlassian support and see what they may or help you on this.

Cheers,

G


Tags: cloud

confluence-cloud
new users can't access new confluence accounts due to reCaptcha issues
Asked by Linda O_Dwyer:

Hi,

We have 2 new users who can't access new confluence accounts due to reCaptcha issues.

They go through the process \> local admin invites them to join Confluence \> the users get a link for Confluence \> they filing in their details, email / name / create a password \> complete the reCaptcha tasks \>

then the message is displayed - Sign up to join your team

We are having trouble terrifying reCaptcha for this request. Please try again. if the problem persists, try another browser/device or reach out to Atlassian Support.

How do we resolve this? Thanks


Answers:
author: Brant Schroeder
body: [@Linda O_Dwyer](/t5/user/viewprofilepage/user-id/5462284) welcome to the Atlassian community

Did you try another browser? Usually this is because something is blocking the recaptcha from working (browser plugin, firewall, etc.) Have they tried on a different device?


Tags: captcha

cloud

confluence-cloud
Confluence Generating 502 error
Asked by Nate Dickinson:

Is anyone receiving a 502 error on confluence today? I've tried on different browsers with two different accounts and am getting the same bad gateway error.

![2024-03-26_08-22-57.png](https://community.atlassian.com/t5/image/serverpage/image-id/314543iB962BBCB9FF40F8A/image-size/large?v=v2&px=999 "2024-03-26_08-22-57.png")


Answers:
author: Luis Andino Rodriguez
body: When clicking the confluence at the end of the URL do /wiki/spaces

comments: author: Jacob Sturm
body: This worked for me for now. Thanks!


author: John D_Angelo
body: same here, thank you!


author: rodrigo.barbosa
body: The Confluence Status Page was updated. <https://confluence.status.atlassian.com/>

We can follow up the solution now.


author: Fabio Racobaldo _Herzum_
body: Hi [@Nate Dickinson](/t5/user/viewprofilepage/user-id/4561666) ,

issue has been fixed <https://confluence.status.atlassian.com/incidents/c3t76n53v2k9>

Hope this helps,

Fabio


author: Gregg Brown
body: The status page now has this incident listed. <https://confluence.status.atlassian.com/>


author: JB
body: We're having the same issue


author: michael_flores
body: Same here


author: rodrigo.barbosa
body: Same.

The only incident I found in the status page is this one: <https://confluence.status.atlassian.com/incidents/9x2twyz76qgm>

Status: Resolved

But I still unable to access my confluence spaces.

Other incident still open, here. Sounds related: <https://developer.status.atlassian.com/>

comments: author: Luis Andino Rodriguez
body: When clicking the confluence at the end of the URL do /wiki/spaces


author: Nick Bailey
body: Thanks for this. That allows me to get into the site and navigate a bit, but any refresh and the page goes back to 502. So we can get to where we need to (search works) but existing bookmarks are broken until they fix whatever is causing the root problem.


author: rodrigo.barbosa
body: Thank you [@Luis Andino Rodriguez](/t5/user/viewprofilepage/user-id/5437614)  
It worked fine to me.


author: Nick Bailey
body: Seeing the same thing here.


author: cgolaub
body: same


Tags: cloud

confluence-cloud
Table Charts and Filter - Is there any functionality that can set column width in a table?
Asked by Craig.Harley:

Hi,

is there any way that I can specify column widths within a table that gets created? cannot see anything obvious, any pointers would be welcome


Answers:
author: Stiltsoft support
body: Hi [@Craig.Harley](/t5/user/viewprofilepage/user-id/4615003) ,

You may set the table column width with the help of the Table Transformer macro: <https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Changingcolumnwidth>

comments: author: Craig.Harley
body: Hi, thanks for responding so quickly, I did try this and this does work where I have plain text entries, however it does not work where I have columns that have url links or Jira links, it replaces the link with plain text.

Any advice on if this can be done for columns where there is a url or Jira link?


author: Stiltsoft support
body: Hi [@Craig.Harley](/t5/user/viewprofilepage/user-id/4615003) ,

To preserve initial cell formatting (links, bold text, etc.), please use commas instead of pluses in your query.

Here is an example: <https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Preservinginitialcellformatting>


author: Craig.Harley
body: Thank you that worked perfectly


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer