youngmon/atlassian-qna huggingface dataset:
Post an email "News Item" to Confluence OnDemand?
Asked by Bryan Hundven:

Our company currently has a mailing-list for our news items, but we'd like to move the news items to be added as comments or sub pages of a confluence ondemand page.

I was trying to add this functionality through jira's incoming mail handler, so that it would create a comment to an issue, and then I'd have to figure out how to get the comments of the issue to workflow to comments on a confluence page. Ultimately, having the issue key in the subject is not what we want, as there are still external recipients of the mailing list, and they don't need to know the issue key.

Is this possible at all?


Answers:
author: Gary
body: Hi Bryan,

The only way to really accomplish creating pages in Confluence Cloud outside of through the product, would be to use the API - see <https://developer.atlassian.com/display/CONFDEV/Confluence+REST+API+Examples>.

You could perform something like this - <https://developer.atlassian.com/display/CONFDEV/Confluence+REST+API+Examples#ConfluenceRESTAPIExamples-Createanewpage>, which would create a new page in Confluence.

The full api information can be found at <https://developer.atlassian.com/display/CONFDEV/Confluence+REST+API>

There is a Confluence plugin for the standalone/self hosted version that performs the actions you are looking for, but it is nor supported in the cloud environment - <https://marketplace.atlassian.com/plugins/biz.artemissoftware.plugins.confluence.send-email-to-page>

Cheers,  
Gary


Tags: cloud

confluence-cloud
how much space is our Confluence and Jira using?
Asked by E:

Need to know where I could find this information as an admin for both confluence and jira.


Answers:
author: Deividi Luvison
body: Hi There,

If you meant disck space that is not possible, we don't have that option torugh the UI for both apps. You would need to login into the applications server and check the size of the below directoris:

* [Confluence Home Directory](https://confluence.atlassian.com/display/DOC/Confluence+Home+Directory)
* [Confluence Install Directory](https://confluence.atlassian.com/display/DOC/Confluence+Installation+Directory)
* [JIRA Home Directory](https://confluence.atlassian.com/display/JIRA/JIRA+Home+Directory)
* [JIRA Install Directory](https://confluence.atlassian.com/display/JIRA/JIRA+Installation+Directory)

The same applies to the application databases (you would need to log o the database to find that out).

Thanks and Regards,  
David\|Atlassian Support


Tags: confluence-administration
Payment problem - urgent please
Asked by Michael Downing:

Please can you confirm if you have received payment for the order AT-1948724.

I have sent the Western Union Business Solutions remittance confirmation that was made on 02/04/2014 to [sales@atlassian.com](mailto:sales@atlassian.com)but am still awaiting a resolution as to where payment is.

Most appreciative if you can help as licence subscription ends 12 June and payment was made beginning of April.  
We still haven 't had a response from Atlassian to confirm the licence payment we sent has been received -- this is despite emails to [](mailto:sales@atlassian.com)[sales@atlassian.com](mailto:sales@atlassian.com)or [](mailto:billing@atlassian.com)[billing@atlassian.com](mailto:billing@atlassian.com).

I have also tried using their \`contact us' option on their website but nothing further than the standard contact reply.


Answers:
author: Nic Brough -Adaptavist-
body: We are a community of end users, NOT Atlassian. You really MUST raise this with Atlassian directly. You've got the right email address to contact them (sales@), but keep trying.

You might also want to raise a p1 in their support desk for OnDemand.

comments: author: Michael Downing
body: Atlassian have now contacted us and a resolution is in progress.
Image display in PDF not working when exported
Asked by Rahul Gulati:

I have not been getting answers for my question. Please see the link below. [](http://kb.printaudit.com/display/PD/Upgrading+Print+Director+to+PCS+Director)<http://kb.printaudit.com/display/PD/Upgrading+Print+Director+to+PCS+Director>

When exported to PDF, one of the images in step 2 does not display in PDF. While all other images appear. Cab you please reply and give a fix


Answers:
author: Rahul Gulati
body: thanks. we can close rhe ticket.


author: Guilherme Nedel [Atlassian]
body: Hello Rahul, this appears to be a matter of image encoding or its size, if you are able to open the image in a editor such as [Gimp](http://www.gimp.org/) change its encoding, or even the image format and size, that should do the trick.

Please note that the link provided above does require a login, thus anonymous users - such as myself - could not get to the referred example.

Anyway, hope this helps you to get by.
Confluence dashboard All Updates change
Asked by Martiqs:

In Confluence dashborad is a tab All Updates (like a activity stream).

Is it possible to change the settings, that do not show a one space changes?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hello Martiqs,

you can manage site dashboard at your convenience form Confluence Administartion -\> Layouts -\> Site Layouts -\> Global Layout. (I think that you could hide this tab for your scope ...)

Moreover, you could use third part plugins in order to setup your own dashboard :

- [](http://www.adaptavist.com/display/AtlassianConfluence/Custom+Dashboards)<http://www.adaptavist.com/display/AtlassianConfluence/Custom+Dashboards>

- [](http://simplenia.com/confluence-plugins/custom-dashboards)<http://simplenia.com/confluence-plugins/custom-dashboards>

Hope this helps,

Fabio
Can I hide created by/last modified on pages? (OnDemand)
Asked by Helen Griffith:

I am trying to hide the created by and last modified section on pages... I can see how to do this for the downloaded version of Confluence, but not OnDemand. Any ideas?

Thanks in advance!


Answers:
author: Helen Griffith
body: Look


author: Guilherme Nedel [Atlassian]
body: Hello Helen, I am not sure if the route you have used with Confluence BTF is styling it with CSS, currently Confluence OD version has a set of differences from its brother from BTF, as you can see in [this page](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand) under *Look and feel* item*.*

You may like to add your concerns to [this ticket](https://jira.atlassian.com/browse/AOD-2731) which states the need for this in OD Confluence.

comments: author: Helen Griffith
body: Hello,

Thanks for your answer. I'm not sure what BTF means, but I think that what you're saying is that this can't be done?

Helen


Tags: cloud

confluence-cloud
JIRA-only version of Workbox?
Asked by Stuart Dalrymple:

Hi,

We've started using JIRA for project planning/issue tracking and it's great. Some users have installed filters to block the large amount of notification emails that JIRA was spitting out.

We're currently trimming down the notification scheme so that emails are primarily sent out when the assignee changes. For everything else, we encourage them to check their relevant JIRA filters etc.

I noticed that Confluence has a Workbox functionality to see notifications (such as being mentioned in Comments fields). Is it possible to enable this Workbox inside of JIRA? We don't use Confluence, and it would be very handy for people to login and see their notifications ala Facebook.

Cheers.


Answers:
author: Mauro Badii
body: Hi Stuart,

There is an open feature request for this functionality on [](https://jira.atlassian.com/browse/JRA-30286)<https://jira.atlassian.com/browse/JRA-30286>

I encourage you, and everyone else searching for this functionality, to vote and watch the issue for future updates.

Cheers :)  
Mauro


Tags: cloud

confluence-cloud
Does the View Spaces - Personal spaces show private spaces to Admins?
Asked by Jenifer Kuntz:

I am assuming that as an admin if I go to to the space directory and view personal spaces I am seeing a list of all spaces even if they are private but I can not find anything that actually states that.

Is this a correct assumption?


Answers:
author: jing_hwa_cheok
body: Hi Jenifer,  

You are correct, as a user with administrator right in the Confluence, you will be able to vie all the spaces in the Confluence even if they are private or restricted.  

Hope this clear you doubts.  

Regards,  
Jing Hwa


Tags: confluence-administration
Prevent default index page being created for meeting notes
Asked by Trent Murray:

I've created a space just for meeting notes with the following page hierarchy:

-Root Page (with a children page display)

- ClientA (with a button to create new meeting notes)

- ClientB (as above)

Now, we create our meeting notes under the client, not at the root. But whenever we do so, it creates a new Default Index page with a list of all meeting notes - this is useless to us, as we categorize by client.

Is there a way to stop confluence creating this index page?


Answers:
author: Hugo Reuterberg
body: Found a workaround if you are not planning to use the index page AT ALL

instead of removing the index page go to "Reorder Pages" and move it above the whole page tree making it an "orphaned page" and there it will be pretty hard to find unless you know it exists and even then you could put some permission on the page not allowing anyone to view it

**With the page still not being removed it will have no incentive to create a new index with new meeting notes**

Also remove the page shorcut in the sidebar

This is how i fixed it on our site and now no new index is created and it doesnt matter if the orphaned page gets the info from both client trees.

comments: author: Bjorn De Gloire
body: Thank you!


author: Rajni Saxena
body: I want to create index for meetings but its not creating one for me? How can I change that?

Thanks


author: Davin Studer
body: I asked the same question here ...  
[](/questions/221804/turn-off-index-pages-for-blueprints)<https://answers.atlassian.com/questions/221804/turn-off-index-pages-for-blueprints>

Me thinks the answer is no.


Tags: meeting
How do I add a task in confluence?
Asked by Alex Kravets:

It shows that ability to add and assign tasks to people, etc but i cannot for the life of me figure this out. thank you!


Answers:
author: BillA
body: From the [documentation](https://confluence.atlassian.com/x/PqcuIw):

1. *In the editor choose the **Task list** button or use the keyboard shortcut **\[** **\]***
2. *Start typing your task - use **@** to assign the task to someone or**//** to choose a due date.*


author: Subhendu Chattopadhyay
body: Did you check task list macro? Create a page and add task list macro.


Tags: cloud

confluence-cloud
Find Unused Add-ons
Asked by Jason Schwanz:

Our Confluence goes back many years, and has a substantial list of add-ons installed. Is there a way to identify a list of pages on which each add-on is being used?


Answers:
author: Rodrigo Girardi Adami
body: Hi Jason,

You can find this information in the database with this query:

```
SELECT c.title, s.spacenameFROM content cINNER JOIN bodycontent b ON b.contentid = c.CONTENTIDINNER JOIN spaces s ON c.spaceid = s.spaceidWHERE b.body like '%macro_syntax%';
```

There are 2 answers that also have some information on it which might help:

[](/questions/59203/find-pages-that-use-certain-macros-plugins)<https://answers.atlassian.com/questions/59203/find-pages-that-use-certain-macros-plugins>

[](/questions/97143/in-confluence-how-can-we-find-which-pages-use-a-plugin)<https://answers.atlassian.com/questions/97143/in-confluence-how-can-we-find-which-pages-use-a-plugin>

Cheers,

Rodrigo


Tags: confluence-administration
I am not getting email alerts for tasks that are assigned to me. How can I fix?
Asked by Andrew Corcoran:

I am not getting email alerts for tasks that are assigned to me. How can I fix?


Answers:
author: Andrew Corcoran
body: I was assigning to myself and you don't get emails that way by design. Noobie mistake.


author: Nic Brough -Adaptavist-
body: Not a lot more we can say than "check the configuration, check the logs, check your email server and client settings" and then have a look at <https://confluence.atlassian.com/display/CONFKB/Mail+Troubleshooting>

comments: author: Andrew Corcoran
body: I am getting emails from watches and sharing, just not for tasks. Also, the task notifications don't show up in my toolbox. What configuration should I check? Thank you for the help!


author: Andrew Corcoran
body: Nothing in logs


author: Janos Laki
body: Still no solution to this? I'm having exactly the same problem.


Tags: notification

task
Local Confluence and OnDemand JIRA - What problems arise?
Asked by Ian Santarinala:

We are considering the OnDemand JIRA option coupled with Download (local) Confluence, which from perusing other answers there doesn't seem to be any problems integrating these two scenarios. Are there other issues I should be aware of? I see syncing discussed, as well as user management, but are there any other pitfalls I should be wary of? Thanks.


Answers:
author: Tiago Comasseto
body: You may be interested in taking a look at the [OnDemand restricted functions](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand) as well.

Cheers

comments: author: Ian Santarinala
body: I had seen this page before, thank you again. I was seeking any practical experiences from anybody with this setup (OnDemand JIRA and Downloaded Confluence) to see how it worked out for them.


author: Jon R. Myhre
body: Ian, did you go through with this setup, and does it work well for you?
Licence could not be verified diplayed on pages after upgrade to 500 users
Asked by Systems Solution Lab:

We just upgraded Confluence and associated plugins from 100 to 500 users. For the most part everything is fine. However, on quite a few pages that use Ad Hoc Workflows, the content is replaced by a message that says: "The license could not be verified: This license supports 100 users but the Atlassian license allows 500". It seems to be confined to one particular space but not all pages within the space are affected. Is there a way to find out what license it's talking about or how to fix it?

Confluence 4.2.1 and Ad Hoc Workflows 4.3.8


Answers:
author: Systems Solution Lab
body: Yep, there it is in the log file. I apparently missed upgrading the Scaffolding plugin.

Thank you,

comments: author: Fabio Racobaldo _Herzum_
body: well. Please, mark my answer as accepted.

Thanks,

Fabio


author: Systems Solution Lab
body: I had already updated the license for Ad Hoc Workflows and the system recognizes it as a valid license.

Anything else I can check?

comments: author: Fabio Racobaldo _Herzum_
body: Any error message on the log file? Are u sure that this error is associated to Ad Hoc Workflow? Do you use other not-free plugins?

Let me know,

Fabio


author: Fabio Racobaldo _Herzum_
body: Hello DOn,

did you put the new license into confluence? It seems that you didn't update your add-on new license under Confluence Administration -\> Add-ons -\> Manage Add-Ons

If not, locate your Ad hoc workflow and update License Key.

Hope this helps,

Fabio


Tags: confluence-administration

licence
I am trying to delete a user
Asked by Gregory Chandler:

I am trying to delete a user. I am an administrator. But I am not in the Confluence Admin group.

When I purchased On Demand. I provided the logon for admin. How can I be added to the Confluence Admin group so that I can delete a user?


Answers:
author: Gregory Chandler
body: Thanks


author: Gareth Bidder
body: Hi. I'm able to create users but don't have a disable option available. I do have a delete option but on click I get

* Error communicating with Confluence: Unauthorized

The other admin in the business gets the same error.


author: Abdoulaye Kindy Diallo
body: Unfortunately that's not possible, the confluence-administrators group is reserved for sysadmin, which is [restricted to Atlassian only in OnDemand](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand).

However, if you are site admin and the user has not yet added or edited any content on the site. Such content includes pages and blog posts, and edits and comments on existing pages.

**To delete or disable a user:**

1. Go to the user's [profile](https://confluence.atlassian.com/display/DOC/User+Profile+Overview) and choose **Administer User**.
2. Choose **Delete** or **Disable**.


Tags: confluence-administration
Side bar disappear
Asked by alfredo-viera:

The confluence side bar dissapear for all spaces in default mode. How would appear it again?


Answers:
author: Abdoulaye Kindy Diallo
body: As this is a technical issue and you are in OnDemand, I'd recommend you to raise a request at [](http://support.atlassian.com/)[support.atlassian.com](http://support.atlassian.com)and an Engineer will look at the instance.

This forum is more for usage and configurations general Q\&A.


author: alfredo-viera
body: Thank you Abdoulaye


Tags: cloud

confluence-cloud
How to create two pages with the same name in different locations in same space?
Asked by John Hopson:

I need to create two pages with the same name in two different locations in the same space. For example, I want to create 'johnsspace/leaf1/foo' and 'johnsspace/leaf2/foo'. When I attempt that, I get

**"A page already exists with the title 'foo' in this space. Please use a different title for this page."**

That seems like an odd limitation. Guessing I'm just doing something wrong. Any advice?

Note - We are using Confluence 4.1


Answers:
author: discountrobot
body: If it's really important to have identical pages you could "cheat" and add a [invisible unicode](http://www.fileformat.info/info/unicode/char/200B/index.htm) char at the end of the title, which will make the page unique - without the users seeing.

comments: author: John Hopson
body: Ahh, that's the ticket! In the absence of good architecture, give me a good 'cheat' any day.

Thanks.


author: Andreas Gronert
body: .


author: Jonathan Simonoff
body: Just to add a little more info (Jobin is right) a space is really a name space. The page hierarchy is not like a directory hierarchy -- thus the parent pages "leaf1" and "leaf2" in your example have no meaning in the sense you think. The closest you could come is to incorporate the branches into the page names, so name one "leaf1-foo" and name the second "leaf2-foo".

comments: author: John Hopson
body: Thanks for the clarification.

Is there a way to create an actual hierarchy, or use multiple spaces? This smells like something that has an easy answer, using some method I don't yet know about.


author: Jonathan Simonoff
body: Maybe this would help you: [](https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.subspace)<https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.subspace>


author: John Hopson
body: Thanks. I'll send that to our administrator.

Is there any way to forward this issue to the design team for review? It's hard to imagine they designed it this way intentionally.


author: Andreas Gronert
body: Hello  
With above link  
<http://www.fileformat.info/info/unicode/char/200B/index.htm>

is written to use "Unicode Character 'ZERO WIDTH SPACE' (U+200B)"

Further there is another link  
<http://www.fileformat.info/tip/microsoft/enter_unicode.htm>

that describes how to enter Unicode. But neither of the described methods are working here.

Could you please describe how you did enter this or any other invisible Unicode character?  
Kind regards  
Andreas Gronert


author: Nic Brough -Adaptavist-
body: Atlassian blocked it to prevent people doing horrible things to their users, like having pages with the same name.


author: Jobin Kuruvilla [Adaptavist]
body: Unfortunately, it is a limitation. Pages has to be unique within a space.

comments: author: John Hopson
body: Thanks for the answer.

Will that be fixed at some point? That's a pretty strange limitation.


author: Mick Davidson
body: Yes, to clarify: you can't have two pages with the same name in the same space.

comments: author: ??????? ????
body: But then refresh the page with the same name?
Labels List macro
Asked by Patrick_Vanhoof:

The Labels List macro create a nice list of used label. Each label in the list links to a page that displays all pages in the current space that contain that label. But how is that list of pages sorted? Can the sorting be changed?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Patrick, after a quick research I did find a feature request for a similar usage to the one you did mention, you can [access it here](https://jira.atlassian.com/browse/CONF-7240). If you believe this should be described in another way, you can add you comments to that thread, or even file a new improvement request for the macro.
Email Destination Change on Selection
Asked by Michael_Niemirowski:

I'm trying to create a request form. However, the issue i'm having is the "destination".

Basically, I would like the form to have the ability to create an email to a specific team AND/OR create a Jira based on what they have selected via dropdown or radial(whichever is easier). However, I have not been able to figure out how to change the "destination" on submit. Can anyone please help me with this?


Answers:
author: Rodrigo Girardi Adami
body: Hi Michael,

I believe this is not possible at the moment. I couldn't find any functionality in confluence for this.

I recommend to open a [feature request](https://confluence.atlassian.com/display/DEV/Creating+a+Feature+Request) with the exact functionality description you'd like and ask your colleagues to watch and vote to increase the popularity of the feature.

If you can post here the feature URL that would be great since other users can watch and vote as well. :)

Cheers,

Rodrigo

comments: author: Rodrigo Girardi Adami
body: Hi Michael,

Did my answer helped you? Feel free to check it as answered if it did :)

Cheers!