Unable to remove restrictions on CONFLUENCE page
Asked by Roja Gurram:

Hi All,

We are trying to remove restrictions on confluence home page when am selecting the NO Restrictions or other Unfortunately we are getting the error and i have attached snapshot for your reference.

Can someone please suggest ASAP your help is hugely recommended.

![RESTRICTION.PNG](/t5/image/serverpage/image-id/102239i73DA4353EFF1CB4F/image-size/large?v=v2&px=999 "RESTRICTION.PNG")


Answers:
author: Fabienne Gerhard
body: Hi [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350)

did you get any other error messages in your system? For example when saving.

My first idea would be checking if system runs ok -\> check Log files aso. Did you contact your admin yet?

comments: author: Roja Gurram
body: Hi [Fabienne Gerhard](https://community.atlassian.com/t5/user/viewprofilepage/user-id/971720),

did you get any other error messages in your system? For example when saving. -

The one which i have attached the screenshot.

Though I am confluence Administrator am unable to remove the restrictions. space admin also tried got the same error. we are using the VERSION as 6.6.6.

I have checked the logs below are the errors.

2020-07-08 23:56:03,117 WARN \[Caesium-1-1\] \[impl.schedule.caesium.JobRunnerWrapper\] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse\[runOutcome=ABORTED,message='LaaS performance logging is turned off'\]

<br />

2020-07-09 00:01:03,126 WARN \[Caesium-1-1\] \[impl.schedule.caesium.JobRunnerWrapper\] runJob Scheduled job LaasPerformanceLoggingJob#LaasPerformanceLoggingJob completed unsuccessfully with response JobRunnerResponse\[runOutcome=ABORTED,message='LaaS performance logging is turned off'\]

2020-07-09 00:01:06,180 WARN \[scheduler_Worker-10\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[com.atlassian.confluence.user.DefaultUserAccessor.getUserByName\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #1415683672)  
2020-07-09 00:01:06,182 ERROR \[scheduler_Worker-10\] \[org.quartz.core.JobRunShell\] run Job com.atlassian.confluence.plugins.confluence-daily-summary-email.summaryEmail threw an unhandled Exception:  
org.springframework.dao.IncorrectResultSizeDataAccessException: query did not return a unique result: 2; nested exception is org.

Please suggest me accordingly.


author: Fabienne Gerhard
body: I'm sorry [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350) - I had only some kind of trouble adding restrictions but I will try getting you support!


author: Roja Gurram
body: Thanks [Fabienne Gerhard,](https://community.atlassian.com/t5/user/viewprofilepage/user-id/971720)

We want to know why are we getting that error for changing the restrictions.

Any of the Atlassian Team Leaders can join to discuss pls.


author: Bastian Stehmann
body: Hi [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350) ,

I don't think that the errors in the log are related to the problem with the page restrictions.

You might try this workarounds to solve this:

* Go into edit mode and edit the page restrictions there. Then publish the page.
* Copy the Page, it should be unrestricted then. Try to set the right restrictions there. Then remove the page with the not-working page restrictions.


author: Fabienne Gerhard
body: Thanks for jumping in [@Bastian Stehmann](/t5/user/viewprofilepage/user-id/1186496)


Tags: atl-gruland

confluence-server

server