youngmon/atlassian-qna huggingface dataset:
Functions Trello free version
Asked by Ayse:

Dear Trello, we a group of 50 members created a board with around 15 lists. We are automatically upgraded to the business class version..  
But, we are actually not interested in the business class (and here the question: would in this business class version every Member pay 10 ? or only one of us?)  
What happens at the end of the free trial of the business class? Do we need to declare that we want to keep the free version?  
Do we keep our boards how it is now and use them with our 50 members (all as admins), if we stay with the free version or would something change?

very thankful for every answer:) because we have done a lot of already, it would be very difficult to re- organize.

kindly


Answers:
author: Lara
body: Hi Ayse,

Thanks for reaching out!

* **Would in this business class version every Member pay 10 ? or only one of us?**

With Trello Business Class, you are charged on a monthly or yearly basis based on the number of members in that Workspace. This means, you would pay for 50 users, as that's how many members are in your Workspace. You can view our pricing here: <https://trello.com/pricing>

* **What happens at the end of the free trial of the business class? Do we need to declare that we want to keep the free version?**

If you do not cancel before the trial ends (and we have your credit card details), you will be automatically placed on a paid subscription. If you cancel before then, you'll downgrade to a free subscription.

* **Do we keep our boards how it is now and use them with our 50 members (all as admins), if we stay with the free version or would something change?**

Some things will change if you were to downgrade to a free subscription.

If you downgrade from Business Class to free, you'll will still have access to Business Class features and unlimited boards until the end of the prepaid service period.

At the end of the prepaid service period, your Workspace will become a free Workspace which has a limit of 10 boards open at a time -- the 10 most active team boards will remain open, the others will be closed but not deleted. You'll be able to close boards or \[move them to a different Workspace (<https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>) before the payment period ends.

You can read more about what would change here:

* Cancel Trello Business Class (<https://help.trello.com/article/836-cancel-trello-business-class>)

I hope that helps! Let me know if you have any further questions.

All the best,

Lara  
The Trello Team


author: Iain Dooley
body: [@Ayse](/t5/user/viewprofilepage/user-id/4395408) you wouldn't have been automatically upgraded to Business Class, there is an option when you create an account to continue without business class.

If you only have one board you don't need it unless you need more Butler commands or power ups anyway, so you can just cancel your Business Class subscription.
can a member be made unable to delete or archive a card?
Asked by mauricio weinzierl:

can a member be made unable to delete or archive a card? yes I can edit it but not delete


Answers:
author: Dasha Shakov
body: Hey Mauricio!   

If you're worried about your team members deleting and archiving data without your knowing and impacting your Trello operations, I'd suggest checking out Backups for Trello - an automated backup and on-demand recovery app that will keep your data safe.

If something is accidentally deleted, you'll be able to restore it in a few clicks: <https://trello.com/power-ups/5f68db5b510db84238769710>.


author: Michael Pryor
body: No but you could probably set up a Butler automation rule to notify you when that happens.
Bug: the newly created card sometimes loses focus
Asked by aristov7:

I'm using a desktop app on macOS installed from the AppStore.

I click on the Card List menu item "Add new card". The card is created and the focus should be set on the card so that I can enter the title of the card.

But sometimes the card loses this focus immediately after creation. If I don't notice this and start typing the title, the application calls the shortcut commands instead of filling in the card title.

This is very annoying!


Answers:
author: Cody C.
body: Hmm, I'm wondering if this might be related to the browser you're using or potentially an extension you have installed - could you try it from a second browser to see if you see the same results?

In addition, check to see if it happens when you use the other methods of adding cards to a board. If you're still running into trouble, don't hesitate to get in touch with us through <https://trello.com/contact> and we can help troubleshoot a bit more!![15-51-17.png](https://community.atlassian.com/t5/image/serverpage/image-id/144617iE15CC114D9A87BF9/image-size/large?v=v2&px=999 "15-51-17.png")

comments: author: aristov7
body: I'm using a desktop app on macOS installed from the AppStore.

I haven't noticed this problem in the web interface, but I don't use it often.
Export in excel
Asked by Ananya Maity:

Hi

Can anyone please tell me how can I export my board?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ananya Maity](/t5/user/viewprofilepage/user-id/4349872)   
Welcome to the Atlassian community!  
To export your Trello board data, please visit this guide and follow the steps  
<https://help.trello.com/article/747-exporting-data-from-trello-1>

Or use this power-up  
<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

or use these chrome extensions  
<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin>  
<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp?hl=en>

comments: author: Ananya Maity
body: ok. Thanks for the resources!


author: Dan Ivory
body: Hey [@Ananya Maity](/t5/user/viewprofilepage/user-id/4349872) , if you're using our [Power-Up, Board Export](https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf), this post should help you get started. <https://www.orahapps.com/blog/export-trello-boards-cards-and-more>

Any questions, let us know :)

Dan


author: Lea Landrieu
body: Hey, i tried the premium offer on one of my board ot test the export in CSV but it seems still unaccessible.

Thanks for your help !

L?a
email verification
Asked by Chase Parker:

[https://i.imgur.com/Ebh0OFp.png](https://i.imgur.com/Ebh0OFp.png "What i get on a board")

The above image is what i get on one of the boards ive been added to . Its the bottom Information that has confused me because i have not had an email sent to me and this does not happen on other boards im on


Answers:
author: Michael Pryor
body: I bet your actual account isn't actually k\*\*exit@googlemail.com but a very similar email address (maybe @gmail.com?)

But someone invited that OTHER email address to the board and that is why you see that message.
Email for subtasks
Asked by Mario:

Hello everyone, maybe someone here in the community can help me and answer my question. Thank you very much in advance. Now to my question: Does Trello send an email also for created subtasks (in the checklist)?


Answers:
author: milynnus
body: [@Mario](/t5/user/viewprofilepage/user-id/4395306)

It does not created a checklist or items in a checklist. You can read more

<https://help.trello.com/article/809-creating-cards-by-email>
Trello Gold - number of boards
Asked by Jo Hayes:

Hi - I have been using Trello since the VERY early days and have been paying for Gold since 2016. I just went to create a new board and find that I can only do this if if is part of a workspace. My understanding is that Gold is designed as an add-on for individual use so why limit the number of boards and why force us to create workspaces? Is there a limit to the number of workspaces we can have? Is this now designed to make us change our account to business?

Please don't lose my custom after so many years - I have raved about you since 2011/12. I was named the Trello Queen in a previous role and instead of leaving cards, over the years people know to give me a Trello leaving card instead!

Please help. Thanks.

Jo


Answers:
author: Michael Pryor
body: Having more than 10 boards was never actually a feature of Gold but I can see how this is confusing. Rest assured we will have some communications coming out over the next few months which will let you resolve this if the $10 price point is the issue.

All boards must eventually be in a Workspace. But no there is not a limit to Workspaces. You are free to make a Workspace called "My Personal Space" for example (but it will be limited to 10 boards) unless you purchase Business Class today.   

Unrelated to the above though, Gold is an individual addon subscription which will likely morph into a Workspace subscription in some way. Ie a subscription that works like Business Class does where you pay for the users in the workspace and all boards in the workspace have the paid features. Stay tuned.


Tags: gold
Callback url fails to provide token
Asked by tmoreira2020:

Hi there,

I'm receiving the following callback url when authorizing a user in a Java app.  

<http://www.mydomain.com/trellooauth2callback>?**#token=tokenprovidedbytrello**

The thing is when the browser send this url to the server it omits the **#token.** The # symbol is used to anchor links in the page and it isn't required to be sent to the server side. Or am I missing something?  

I have tested several different configuration without success. The [documentation](https://developer.atlassian.com/cloud/trello/guides/rest-api/authorization/#1-authorize--route-options) doesn't help too much on this matter.

Can someone shed some light here?

Thanks


Answers:
author: Cody C.
body: I'm not quite savvy enough to know precisely why that isn't working, but I might suggest posting this in the dev community. We have a number of Trello Engineers that are active there, and they'd be happy to give some guidance for more advanced topics like these.  
<https://community.developer.atlassian.com/c/trello>  
This also may be worth posting over on stackexchange if you haven't already. I found a post there that may be helpful for you: <https://stackoverflow.com/questions/33898664/using-the-authorise-route-for-trello-oauth-then-get-token-after-hash-tag>  
Which links here, check out the last explanation by Takahiko: <https://stackoverflow.com/questions/33667003/parse-url-hash-fragment-in-express-application>
How can I move Boards inside a Team, so they appear in a different view order?
Asked by [REDACTED]:

I would love to move boards within a team of mine for aesthetic reasons, as they would appear better in a specific order. I have attached an image as an example, assume that I want to switch the places of the two boards present. I would like to know if this is possible in any way.

[Image Example](https://cdn.discordapp.com/attachments/682442060233441280/843117892354179082/unknown.png)


Answers:
author: Cody C.
body: The best way to do this is to add a symbol at the beginning of the board's name, that way, you can move to up to the top in alphabetical order. For example, you could add a dash to the beginning of a board, like this:

- My board name

And it would appear before any boards starting with the letter A.
webhook url
Asked by Lukas Tan:

when i set a project completed / archived, can i trigger my systems' url?


Answers:
author: Cody C.
body: I believe this is something you can do with the HTTP Requests feature in Butler. This should let you send a POST request to a URL when your particular trigger happens. We have a bit more detail on that here: <https://help.trello.com/article/1203-issuing-http-requests-with-butler>
Single Board Guests
Asked by robodean:

I have read every thread on this subject and it is absolutely unclear how this works.

To wit: I have read that any member that has been added to only ONE board is automatically a GUEST and will NOT add to be BC billing.

And yet...when I add a single board member

<https://cln.sh/vxyNHT>  

I am being billed for this additional member, despite only being on one board

<https://cln.sh/tFxFmW>  

Why has Trello (Atlassian) made this process to difficult and opaque?

Also, help?


Answers:
author: Felix
body: The member in your screenshot was added to workspace, so they are not a "guest", they're a full workspace member, and are billable as such.

If you just remove them from the workspace (not the board), they will be a single board guest, and no longer billable.

comments: author: robodean
body: so that worked.

but when I tried to add him just tot he board, and not the workspace, I got this:

<https://cln.sh/jj4UxD>

thanks for the quick reply!

UPDATE: I had attached the wrong screenshot in the original post!


author: Michael Pryor
body: I'm not 100% certain but I think by default this should work but maybe on the settings page for the workspace, the setting was changed that allows this: see <https://help.trello.com/article/992-the-workspace-overview> the settings tab


author: robodean
body: Yup, that was the culprit.

<https://cln.sh/UEB0Qh>

"Inviting guests to boards" was set to workplace members.

Many Many Thanks!


Tags: guest

permission
How do I get rid of url formatting in description and checklists?
Asked by Shawn Chong:

The conversion of urls to some clickable icon adds unwanted text title. How do I get rid of this automatic formatting.  

![garbage.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/143515iC430896D2D2C2CA5/image-size/large?v=v2&px=999 "garbage.jpg")


Answers:
author: Michael Pryor
body: Try putting backticks around the url.

comments: author: Shawn Chong
body: Thank you Michael, I feel stupid for not knowing even thinking that, and I use backquotes so much. It is probably because I've only slept 4 hrs a day for a week. Thank you for your reply.


author: Kevin Terrell
body: Is there a way to retain the bare URL while also keeping it clickable? Backticks will display the bare URL but it is not clickable that way. When using Trello for web development, it is preferable to have clickable, bare URLs that don't require extra clicks, keystrokes etc. Any chance of providing us with an option to disable the automatic formatting of URLs?


Tags: format
Multiple charts from table
Asked by Nate Dickinson:

Given an existing table in a confluence document with non numerical data, is it possible to generate multiple charts from the same table? I tried using the chart from table macro, but it requires a table pasted within each individual macro. Is there a way to paste a table reference so that I can edit the data in one centralized location without having to paste the table in each macro?

I have attempted to use the table visualization feature built into the table macro, but my data is non numerical and does not compile. I don't think there's a way to make this work if my data is not numbers based, but please let me know if I'm wrong here.


Answers:
author: Nate Dickinson
body: Found a workaround nesting a table excerpt inside a pivot table inside a chart from table macro.

comments: author: Katerina Kovriga {Stiltsoft}
body: Hi [@Nate Dickinson](/t5/user/viewprofilepage/user-id/4561666) ,

I think I'm late due to the time zone difference, but wanted to note that your approach is right.

To create several aggregated/visualized views of the same table, wrap it in the [Table Excerpt](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and then reuse it as many times as you need via the Table Excerpt Include macros.

These Includes can be further wrapped into other our macros and serve as independent sources.

Thus you'll receive a kind of a dashboard: make changes to the original table inside the Table Excerpt macro, the updates will be passed to the Table Excerpt Include macros and your pivots/charts will be also updated.


author: Nate Dickinson
body: Thank you for the reply. I actually found documentation from stillsoft that helped me find a resolution to the function I was trying to produce. The solution I have is this:

1. Put the relevant data into a table excerpt macro and name it something
2. Add a table excerpt includes macro and reference the original table excerpt within the new includes macro
3. Nest the excerpt includes macro inside a pivot table macro
4. Nest the pivot table inside a chart from table macro
5. Chart what is required
6. Copy the nested macro and change parameters to make other charts


Tags: chart

cloud

confluence-cloud

dashboard

filter

table

table-excerpt

table-filter

table-filter-and-charts
Importing ICS file into an existing calendar is not an option
Asked by Tiffany Davis:

Hello! The documentation below states that Confluence users should be able to import an ICS file to an existing calendar... however, when I click the ellipses next to the calendar I want to update, the "Import iCalendar" option is not listed. Is there something I'm missing?

<https://confluence.atlassian.com/conf714/create-add-and-edit-calendars-1087525044.html>


Answers:
author: Tiffany Davis
body: This is what I see when I click on the ellipses...

![Confluence Calendar Options.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/213748i8DBA5E3AB69D6460/image-size/large?v=v2&px=999 "Confluence Calendar Options.JPG")

comments: author: James D
body: Hi [@Tiffany Davis](/t5/user/viewprofilepage/user-id/4743918) ,

You may have resolved this by now, but here is the URL for how to do this in Cloud: <https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/> in the 'Import a Calendar' section.

...Ah, disregard. I re-read and saw that you said 'into an existing calendar'.  


Tags: cloud

confluence-cloud
After performing a restart of our Confluence server, I get database collation is not supported
Asked by Cesar Ramos:

Hi!

After performing a restart of our Confluence server, I got the following message:

Database: The database collation 'utf8mb3_bin' is not supported by Confluence. You need to use 'utf8_bin, utf8mb4_bin'.

I was not performing any updates or upgrades.

Confluence Build Number: 8402 (7.4)

MySQL version: 8.0.30

character_set_database utf8mb3  
collation_database utf8mb3_bin  
character_set_server utf8mb3


Answers:
author: Ian Jackson
body: We've found that simply declaring utf8 and utf8-bin will not suffice. You now have to explicitly use "utf8mb4" and "utf8mb4_bin."

UTF8 and UTF8-bin is an alias to "utf8mb3" and "utf8mb3-bin" it alone will not suffice.

We don't know why the installation was successful using utf8, utf8-bin but now that Atlassian recommends this, you need to alter your DB, tables and columns to use these formats.

This is outlined here:

<https://confluence.atlassian.com/kb/how-to-fix-the-collation-and-character-set-of-a-mysql-database-manually-744326173.html>


Tags: server
How to change style on Live search macro
Asked by Martin Knapic:

As you can see in the attached image the style of suggestions is not optimized to present itself in a more user-friendly way. Would anyone perhaps know how to fix that? Where can it be configured?

![stylemacro.png](/t5/image/serverpage/image-id/213727i8AD2B3A1B8817F46/image-size/large?v=v2&px=999 "stylemacro.png")


Answers:
author: Brant Schroeder
body: [@Martin Knapic](/t5/user/viewprofilepage/user-id/4595366) do you have custom CSS applied to your Confluence instance? I have server and our results do not look that way on the live search macro.

comments: author: Martin Knapic
body: Quite frankly, I don't know. I am not very knowledgeable about confluence user/admin topics at the moment. Do you know how can I check/fix that?   

What I can say is that in other spaces we have on the server, the search looks normal, when it comes to style.


author: Brant Schroeder
body: [@Martin Knapic](/t5/user/viewprofilepage/user-id/4595366) I would suggest using this first <https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>

It could be an app as well but I would start with the link above.


author: Brant Schroeder
body: [@Martin Knapic](/t5/user/viewprofilepage/user-id/4595366) if this answered your question can you please accept the answer to help others?


Tags: confluence-server

live-search

macro

server
"Keep the conversation going"
Asked by Robin Theilade:

Today I got this "Keep the conversation going" popup after writing a comment. I'd really like to use Confluence to get work done and not ever again have to be interrupted to reject various needy popups, tool tips and whatever else Atlassian can think up to throw after us.

![2022-08-31 15_03_00-Window.png](/t5/image/serverpage/image-id/213700iE8E37C2865EE52B3/image-size/large?v=v2&px=999 "2022-08-31 15_03_00-Window.png")

Anyone know how to avoid being interrupted by this?


Answers:
author: marc -Collabello--Phase Locked-
body: Unfortunately, there is no automated way to stop this.


Tags: cloud

confluence-cloud
Cannot modify Confluence templates
Asked by Daniel G:

I have edited the global "Product Requirements Blueprint", but when using it in a document the "default" template is still used. Any change in the template is ignored.


Answers:
author: Max Foerster - K15t
body: Hi [@Daniel G](/t5/user/viewprofilepage/user-id/43297)

Can you check one thing for me, please? Did you ever make changes to the blueprint in the space itself? Because then the global blueprint and the space blueprint are separated. Changes to the global blueprint will only reflect in "untouched" space templates. Look at the templates in the space, and if you can read "Reset to default" next to the blueprint, you've found the reason.

![blueprint.png](https://community.atlassian.com/t5/image/serverpage/image-id/213676iD8C83F288F53610D/image-size/large?v=v2&px=999 "blueprint.png")

After resetting the template, it will be the same as the global one.

Best, Max

comments: author: Daniel G
body: Yep, that's de problem


author: Max Foerster - K15t
body: Nice. We were able to resolve that quickly. ?


author: Sam Lucas
body: Hi [@Daniel G](/t5/user/viewprofilepage/user-id/43297) ! I am a new product manager for the Templates team and looking into our wonderful community feedback! I am curious, when you updated the global blueprint, did you also set the correlated space blueprint to default or leave it specific to that space? What feedback might you have on this experience? thx!


author: Daniel G
body: The "space blueprint" is set to default.

It was a bit confusing to have separate templates for each space and then a global one until you figure out how it works. I would rather have everything related to templates in one place.  

"Keep it simple"


Tags: cloud

confluence-cloud