installed and configured bamboo 8.0.03, URL is not opening
Asked by Irshada_123:

getting below errors

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io.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException at io.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:156) at io.atlassian.util.concurrent.LazyReference.get(LazyReference.java:116) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.renderNoCache(BambooFreemarkerManagerSoyHelpers.java:98) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:88) at com.atlassian.bamboo.ww2.BambooFreemarkerManagerSoyHelpers$SoyHelper.render(BambooFreemarkerManagerSoyHelpers.java:80) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at freemarker.ext.beans.BeansWrapper.invokeMethod(BeansWrapper.java:1459) at freemarker.ext.beans.ReflectionCallableMemberDescriptor.invokeMethod(ReflectionCallableMemberDescriptor.java:56) at freemarker.ext.beans.MemberAndArguments.invokeMethod(MemberAndArguments.java:51) at freemarker.ext.beans.OverloadedMethodsModel.exec(OverloadedMethodsModel.java:63) at freemarker.core.MethodCall._eval(MethodCall.java:76) at freemarker.core.Expression.eval(Expression.java:81) at freemarker.core.DollarVariable.calculateInterpolatedStringOrMarkup(DollarVariable.java:96) at freemarker.core.DollarVariable.accept(DollarVariable.java:59) at freemarker.core.Environment.visit(Environment.java:326) at freemarker.core.Environment.visit(Environment.java:332) at freemarker.core.Environment.process(Environment.java:305) at freemarker.template.Template.process(Template.java:384) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.applyDecorator(FreemarkerRequestDispatcherPageFilter.java:123) at org.apache.struts2.sitemesh.TemplatePageFilter.applyDecorator(TemplatePageFilter.java:116) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.access$200(FreemarkerRequestDispatcherPageFilter.java:46) at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter$BambooSitemeshDecorator.render(FreemarkerRequestDispatcherPageFilter.java:245) at com.opensymphony.sitemesh.webapp.decorator.BaseWebAppDecorator.render(BaseWebAppDecorator.java:33) at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:92) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.atlassian.bamboo.filter.SessionCreationForAnonymousUserFilter.doFilter(SessionCreationForAnonymousUserFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.atlassian.bamboo.filter.NewRelicTransactionNamingFilter.doFilter(NewRelicTransactionNamingFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilter


Answers:
author: Daniel Ebers
body: Hi [@Irshada_123](/t5/user/viewprofilepage/user-id/4662575)

has reviewing the log, like touched by Craig already, showed something more meaningful? The error messages I seem to have understood you are getting back in browser - there could be a root cause better visible from logs.

Please refer to the documentation to learn more about how to view log files of Bamboo:

* **Logging in Bamboo** <https://confluence.atlassian.com/bamboo/logging-in-bamboo-289277239.html>

Regards,  
Daniel


author: Craig Castle-Mead
body: Hi [@Irshada_123](/t5/user/viewprofilepage/user-id/4662575)

<https://community.atlassian.com/t5/Bamboo-questions/Null-pointer-exception/qaq-p/1810031#U1816276> seems to indicate a very close match in the logs, and the accepted answer (<https://community.atlassian.com/t5/Bamboo-questions/Null-pointer-exception/qaq-p/1810031#U1816276> from [@Damir Reic](/t5/user/viewprofilepage/user-id/3172997) ) indicates it is an expired lBamboo license.

The proposed solution was:

1. Confirm if you have a valid Bamboo license
2. Stop Bamboo
3. Go to bamboo-home/bamboo.cfg.xml
4. Look for name="license.string"
5. Enter your new licence.
6. Start Bamboo

CCM

comments: author: Irshada_123
body: licence is ok, could there be any other reason?


author: Horaprasad
body: Yeah License is fine.

anything else