youngmon/atlassian-qna huggingface dataset:
work with pre-defined Lables list
Asked by shaul samara:

Hi,

in order to enable better filtering, can i control the label list?

so regular user will be able to use only re defined labels?


Answers:
author: Diego
body: Hey, great to have a new face around the community! You will like it here, [@shaul samara](/t5/user/viewprofilepage/user-id/3643883) .

So, what I understand is that you need to have a ++*specific list of macros*++ so that the users can select from that list only.

What I have as an answer is that this is not natively possible in Confluence. Labels are free-form and there are no rules on how that should be used. Here is a little bit more information on labels:
> * ++**[\[Confluence Server\] Add, Remove and Search for Labels](https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html)**++
> * [++**\[Confluence Cloud\] Use Labels to Organize your Content**++](https://confluence.atlassian.com/confcloud/use-labels-to-organize-your-content-724764874.html)

If you are working with Confluence Cloud, you could keep unwanted labels, manually, by reviewing them with the help of this plugin from our marketplace:
> * ++**[\[Atlassian Marketplace\] Label Manager for Confluence](https://marketplace.atlassian.com/apps/1212110/label-manager-for-confluence?hosting=cloud&tab=overview)**++

However, if you are running on Confluence Server we have a marketplace plugin that deals exactly what you are looking for. Here, take a look:
> * ++**[\[Atlassian Marketplace\] Labels Cage](https://marketplace.atlassian.com/apps/1211162/labels-cage?hosting=server&tab=overview)**++

I hope this sheds some light on your situation, Shaul!


Tags: questions-for-confluence
can not add insert macro
Asked by shaul samara:

Hi,

I have on prem license

I am administrator

When i enter the configuration page i do not see the menu In the **Confluence** editor, choose **Insert** \> Other **Macros** .

Can i add my Macros in on prem instance like current user?


Answers:
author: Shannon S
body: Hello [@shaul samara](/t5/user/viewprofilepage/user-id/3643883),

Welcome to Atlassian Community. It's nice to meet you.

Can you clarify with me which version of Confluence you have? I'm not sure what you mean regarding an *on prem license* but I suspect you might be using Confluence Cloud.

In the new editor, (see [Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Updatedkeyboardshortcuts,autocomplete,andfullMarkdownsupport?)), you can type **/** to bring up the macro browser. In addition, you'll see a **+** menu item where you can click to get a list of common macros, and **View More** to see the rest:

![CleanShot 2019-11-21 at 12.31.22.png](https://community.atlassian.com/t5/image/serverpage/image-id/73640i92B7E4568441C137/image-dimensions/106x293?v=v2 "CleanShot 2019-11-21 at 12.31.22.png")

Can you let me know if that helps? If there's a specific macro you're looking to add, and you can't find it, please let me know.

Regards,

Shannon


Tags: confluence-cloud
Print/Export to Words
Asked by Urban Jarl:

How do I print something and get all the comments?


Answers:
author: Shannon S
body: Hello [@Urban Jarl](/t5/user/viewprofilepage/user-id/3643836),

Welcome to Atlassian Community. It's nice to meet you.

Since the the page export doesn't export comments, you'll need to save the page to PDF using your browser. Usually this option is under your Print menu option. Look for something that says "Save to PDF". Let me know if you have any trouble and include the type of browser you're using.

We have a feature request for this below:

* [CONFCLOUD-8888](https://jira.atlassian.com/browse/CONFCLOUD-8888) *Page/Blog PDF Export never exports comments. Ability to show/hide comments for PDF exports*

Please vote on it if you would like to see this feature in the future!

Regards,

Shannon

comments: author: Urban Jarl
body: I use Chrome Version 57.0.2987.133 (64-bit) and your proposal did not solve my problem. The comments did not come along.


author: Shannon S
body: Thank you for testing that.

Chrome 57.\* is not supported by Atlassian Cloud products. See [Supported Browsers](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html) for the full list.

I've tested this on a page in Confluence Cloud, using Chrome 78.\* and the comments were included on my printout. I recommend that you upgrade your browser and test again. Let me know how that goes!

Regards,

Shannon


Tags: cloud

confluence-cloud
is it possible to change the Admin from a space
Asked by PBranco:

I would like to become the admin from my space within confluence but we don't know hot to make the needed changes


Answers:
author: Deepanshu Natani
body: Hi [@PBRANCO](/t5/user/viewprofilepage/user-id/3643834) Are you using Confluence Cloud or server?

comments: author: PBranco
body: server


author: PBranco
body: [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) server


author: PBranco
body: Hi [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324)

Do you have any info?
Confluence stopped updating the index - rebuilding & rebuilding from scratch does not resolve
Asked by M_S_:

Our Confluence server stopped updating the dashboard, which appears to indicate issues with content indexing. The same root cause is probably also responsible that users are unable to find new content via search and some plugins stopped working correctly.

This severely affects our routine use of Confluence!

I have tried to manually rebuild the index which seems to get the index sync'ed to the current content, but then any new content is not considered until I manually update the index again.

I have also tried to manually rebuild the index from scratch (stopping confluence and deleting folders, then rebuilding the index), which did not solve the problem either.

I tried to review the Confluence log, but found the output to be inconclusive. Rebuilding the index itself, does not seem to trigger any errors, but there is some complex output while using the system - which may or may not be related, and even if related, may simply indicate follow-up errors due to index issues.

I hope someone can assist with troubleshooting this issue. The instance is currently on 6.15 and I am considering an update to 7.x. Not sure if that would simply resolve the issue or just make it worse, though.


Answers:
author: Vickey Palzor Lepcha
body: Your insufficient heap memory could also be the reason why your automatic indexing is ineffective.

<https://confluence.atlassian.com/confkb/automatic-indexing-not-working-789095505.html>


author: Vickey Palzor Lepcha
body: Read this one as well ;

<https://confluence.atlassian.com/confkb/searching-and-indexing-troubleshooting-180847237.html>


author: Vickey Palzor Lepcha
body: This is a very interesting issue . I'd love to here how you'd get this resolved.

Have you read the following ;

<https://confluence.atlassian.com/doc/content-index-administration-148844.html>

1) Could be your search indexing process is slow ?

2) Could be your memory is low ?

There could be so many reasons - but basically your content/search indexing is slow or not happening at all.


Tags: confluence-server

server
how to modify login behavior in confluence
Asked by Narra Sreenu:

hi All,

I am completely new to confluence and I got requirement to extend the login functionality like when ever any new user trying to login then we need to create an event and that event should take care of adding permissions to that user. So, I should able trigger my own event and it should user information as well to that event. I am not getting, how to start development. if any one have idea please explain in detail way.

Thanks in Advance,

Sreenu Narra.


Answers:
author: Nic Brough -Adaptavist-
body: When users are updated, Confluence fires an "event". With some code, you can write a "listener" that can pick up events and act on them.

Start at <https://developer.atlassian.com/server/confluence/event-listener-module/> - there are also guides to getting started with development in the sidebar.


Tags: confluence-server

login

server
Showing another page on current page
Asked by Jamil Rahimov:

There are 2 pages. One of them is **current account,** another one is **tariff**.

I want show page:**tariff** on **current account** page(**without navigating to tariff**) like dialog box or IFrame or something else it doesn't matter.

![1.png](/t5/image/serverpage/image-id/73478i14FE1CC0B5E3441B/image-size/large?v=v2&px=999 "1.png")//---------------------------------------------------------------------------------------------------

![2.PNG](/t5/image/serverpage/image-id/73479iDA0114A82EB33EE1/image-size/large?v=v2&px=999 "2.PNG")

Is there any easy way for doing this?(Without html/css/js code)


Answers:
author: Johan Soetens _Dumblefy_
body: Hi Jamil,

you might find the [Include Page Macro](https://confluence.atlassian.com/doc/include-page-macro-139514.html) helpful for your use case.

comments: author: Fabienne Gerhard
body: That's what I wanted just around to write [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314) was faster ;)

If you just want to show parts of a page you may use [Excerpt](https://confluence.atlassian.com/doc/excerpt-macro-148062.html) and [Excerpt include](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html) macro


author: Jamil Rahimov
body: [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314) [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)   
Thank a lot!


author: Jamil Rahimov
body: [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314) [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720)   
I have one more question.  
I would like to show another page on current using button.  
For ex:

1.If I clicked **tariff button** I need show **tariff page.**

2.If I clicked **Procedure button** I need show **Procedure page.**

...

and so on.

![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/73487iB34D62E0E8473658/image-size/large?v=v2&px=999 "3.png")

comments: author: Jamil Rahimov
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314)   
I added these buttons and they navigate me to another page but I need show it on **current page**.(current account)


author: Jamil Rahimov
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314)   
I need alternative case instead of these buttons.


author: Jamil Rahimov
body: [@Fabienne Gerhard](/t5/user/viewprofilepage/user-id/971720) [@Johan Soetens _Dumblefy_](/t5/user/viewprofilepage/user-id/1023314)   
You can reply on this question:  
<https://community.atlassian.com/t5/Confluence-questions/Showing-another-page-on-current-page-using-button/qaq-p/1232359#M161033>


Tags: confluence-server

server
How to import a Confluence space from XML to Cloud for a space admin
Asked by Nilesh Bagwe:

I am a newly assigned admin for our Confluence space on cloud. I have a confluence space export (xml zip) that I have been asked to import into our local space. However, I am unable to find any option to do so. Have browsed through the community discussions, but none of the options seem to work for me. Please assist me with this. We are on the below version.

### Confluence 1000.0.0-5994b986bf3c {#toc-hId-1113010931}

I have checked the below link for clues, but I am unable to find the menu **Settings \>****General Configuration**\> **Backup \& Restore \> Restore Confluence Data**

<https://confluence.atlassian.com/doc/import-a-space-from-confluence-cloud-967876449.html>


Answers:
author: PVS
body: Hi [@Nilesh Bagwe](/t5/user/viewprofilepage/user-id/3625252)

You Only Admin Of That Space Only You Don't have Confluence Admin Permission If You Have Confluence Admin Permission You Will Saw That import Option Otherwise It's Not Possible Go through This Link

<https://confluence.atlassian.com/doc/import-a-space-from-confluence-cloud-967876449.html>

Thanks,

PVS


author: Nilesh Bagwe
body: Hi PVS,

Thanks a ton for the prompt response. I checked by clicking on the Confluence icon on the extreme left. I can see the menu, but no **Settings** icon.

![conf_capture1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/73476i037CC12D4257EDED/image-size/large?v=v2&px=999 "conf_capture1.PNG")

However, when I click on my specific space, I can see the **Space Settings** icon.

![conf_space_capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/73473i26FB304E60D97FCD/image-size/large?v=v2&px=999 "conf_space_capture.PNG")![space-rights.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/73475i615CE33EE841D570/image-size/large?v=v2&px=999 "space-rights.PNG")

I am part of the administrators group here. Does this mean, I am an admin only for the specific Confluence space ?

If I have to request my Confluence Administrator for rights, what exactly do I ask for ?

Also, is there any other way that I can import the pages from the other space export into mine, without the Confluence Administrator rights ?

Thanks again !

Regards,

Nilesh


author: PVS
body: Hi [@Nilesh Bagwe](/t5/user/viewprofilepage/user-id/3625252)

Follow The Link This Link Is Helps To You

<https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html>

Thanks,

PVS

comments: author: PVS
body: Hi [@Nilesh Bagwe](/t5/user/viewprofilepage/user-id/3625252) Y

You'll need to first click on the Confluence icon in the upper-left corner of the screen to expand the sidebar menu. If you are a Confluence Admin, then you should see the "Settings" menu option there.

If you do have the menu, it's just that you don't have access to the settings. You will need your site administrator to give you "Confluence Administrator" settings, or they can import the space for you. More information can be found here:

<https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html>

Thanks,

PVS


Tags: confluence-cloud
Why are certain reports in Jira missing in Confluence?
Asked by Ryan Penning:

Hi there all!  

I'm currently trying to make a global post-mortem template in confluence for our team (I'm surprised this doesn't come out of the box). This template I'm wanting to make needs to be able to use any of the reports currently available in Jira so that our team can do some simple analysis during the post-mortem.  

<br />

![chrome_2qhRS77qBP.png](/t5/image/serverpage/image-id/73468iBA403201935BE4D6/image-size/large?v=v2&px=999 "chrome_2qhRS77qBP.png")

When I go through the list of available macros to generate a chart / report I don't see many of the options available in Jira in Confluence.

I don't see the following options:

Cumulative Flow Diagram  
Control Chart  
Time Tracking Report  

I also don't see a way to have a JQL filter that references a project as "itself" so that when I create a Confluence template that will be used in spaces connected to a Jira project they get automatically filled.  

Would appreciate if someone can tell me I'm missing something here as I think these reports are quite important.  


Answers:
author: Shannon S
body: Hello Ryan,

Thank you for raising this question with us. Happy to help you!

Cumulative Flow Diagram, Control Chart, and Time Tracking are reports, and not gadgets, so you won't be able to display them in Confluence.

See [Use Jira and Confluence Together \> Create Reports and Gadgets](https://confluence.atlassian.com/confcloud/use-jira-and-confluence-together-724765436.html#UseJiraandConfluencetogether-Createreportsandcharts):

You can create Jira reports as pages, or insert chart macros and gadgets into Confluence, but not include a report as a gadget.

We have a few feature requests below to create a gadget for them:

* [JSWCLOUD-5662](https://jira.atlassian.com/browse/JSWCLOUD-5662) *Ability to show the Cumulative Flow Diagram report as a gadget*
* [JSWCLOUD-12283](https://jira.atlassian.com/browse/JSWCLOUD-12283) *Make Control Chart report a dashboard gadget*

We also have a feature request to be able to include Time Tracking in Confluence as a macro:

* [CONFCLOUD-35894](https://jira.atlassian.com/browse/CONFCLOUD-35894) *Ability to have a JIRA Time Tracking Report in a Confluence Page*

In the meantime, you could use the [iFrame Macro](https://confluence.atlassian.com/confcloud/iframe-macro-950276528.html) to display your reports.

As for your question regarding the JQL filter automatically selecting the linked project, this is not possible. I've created a feature request below for this:

* [CONFCLOUD-68570](https://jira.atlassian.com/browse/CONFCLOUD-68570) *Ability to automatically select project in Jira Issues Macro based on linked project*

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Ryan Penning
body: Thanks for the answer Shannon! Stopped me from going down a deep dark Google rabbit hole.


author: Shannon S
body: You're welcome, Ryan! Happy to have saved you that time. :)

Let me know if you have any questions about that and I'll be happy to help.

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
How to Use Same Home Page Format
Asked by Art Elizarov:

I have multiple home pages that I am setting up that I all want to look similar. I want them all to look like this. ![image.png](/t5/image/serverpage/image-id/73450i5E9B37045AD0E0FB/image-dimensions/571x321?v=v2 "image.png")

However, when trying to configure another homepage it looks completely different.

![image.png](/t5/image/serverpage/image-id/73451i158917CAB53BDBCE/image-dimensions/574x323?v=v2 "image.png")

Here are screenshots of the back end for reference. I tried to copy and paste, but that method did not seem to work. 1st screen shot is of the format I would not, 2nd screen shot is of the one that I want to change.

![image.png](/t5/image/serverpage/image-id/73453i65182D6B9025C94C/image-dimensions/578x325?v=v2 "image.png")

![image.png](/t5/image/serverpage/image-id/73452i8AB7ECB40E86893A/image-dimensions/569x320?v=v2 "image.png")


Answers:
author: Shannon S
body: Hello [@Art Elizarov](/t5/user/viewprofilepage/user-id/3643409),

Welcome to Atlassian Community. It's nice to meet you!

Currently, there are two different versions of editor in Confluence Cloud. We are slowly rolling out the new one, which is why you're seeing it on the new page but not the old page.

See [Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html) for more details on how to use the new editor.

The reason that copying and pasting doesn't work is because some macros no longer work in the new editor. You can see the [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/display/ConfCloud/Confluence+Cloud+Editor+Roadmap) for more details on what is not available and if there will be a replacement for it in the future.

Alternatives are either to:

1. Build the page from scratch using the features available in the new editor instead of copying and pasting.
2. Create a [User Template](https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html) that you can use whenever you want to create a new homepage for a space.

I hope that helps, but let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
comments on templates
Asked by Alex Choi:

Is there any way to allow people to comment on templates? For example ... if someone finds a mistake, or has suggestions on how to improve a template ... what can they do?


Answers:
author: Ash King
body: Hi Alex,

Unfortunately there is no way to comment on templates at the moment. Please raise your feedback through <https://support.atlassian.com/confluence-server/>.

Thanks,

Ash


Tags: questions-for-confluence
I keep receiving authentication error when syncing Jira directory 403 forbidden error
Asked by Abdullah Fasih:

At the moment I have established application link between bamboo and Jira through the apache proxy. There is literally no mismatch between the application name mentioned in Jira and the application name i input in bamboo to establish a connection. i have provided my public ip in my application name within JIRA and create a password as well and still getting the same error. I need to know if there is something else im missing. i even recreated the Bamboo application name and password several times on JIRA. only right clicking and pasting username and password on both ends therefore there should be no typing errors. Also im using amazon elastic ip therefore my public ip never changes even after server restart.

Network im dealing with

First server has: Second Server:

EC2 local

Bamboo JIRA

Apache proxy Second Proxy

both proxy have been configured with proxy name proxy port and scheme respectively

Connection test failed. Response from the server:  
com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home


Answers:
author: Abdullah Fasih
body: Solved it there was private ip issue. I had to put in the bamboo public ip and the proxy private ip in the application name and password section in jira. This is because jira could not recognize the internal proxy ip as a request coming in from bamboo server. This error was because i only stated public of bamboo in the settings.


Tags: confluence-server

server
MS SQL database TLSv1 error.
Asked by Stephen Ralston:

**Can't reach database server or port**

I keep getting the following error.

SQLState - 08S01  
com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "Server chose TLSv1, but that protocol version is not enabled or not supported by the client.". ClientConnectionId:adaa0274-9e6c-48a4-97bd-4e0652dc80bd

I can telnet into the server. Also, I tried to add the JDBC 7.0 driver.

<https://community.atlassian.com/t5/Confluence-questions/Confluence-6-10-1-Server-Install-Error-connecting-to-MSSQL-DB/qaq-p/863461>

It is a new install upgraded to 7.10.


Answers:
author: Mark Bereznitsky
body: Hello [@stephen ralston](/t5/user/viewprofilepage/user-id/920660) ,  
With 7.1.0, we added system properties that restrict the HTTP clients to use TLSv1.1 and TLSv1.2 only as TLSv1 is getting phased out and is considered insecure.  

If you still want to enable it, use this guide to edit the JVM arguments:

<https://confluence.atlassian.com/adminjiraserver/setting-properties-and-options-on-startup-938847831.html>

Find the one that says:

-Djdk.tls.server.protocols=TLSv1.1,TLSv1.2 -Djdk.tls.client.protocols=TLSv1.1,TLSv1.2

and prepend "TLSv1" to both lists (with a comma as well). Restart Confluence and it should word. But again, consider migrating to a newer version that is more secure.

comments: author: Lei Wang
body: <https://confluence.atlassian.com/confkb/confluence-7-1-0-throws-can-t-reach-database-server-or-port-error-when-connecting-to-microsoft-sql-server-980467198.html>


author: xiaozhugu
body: I didn't see this service,![4.png](https://community.atlassian.com/t5/image/serverpage/image-id/320964i64DDB74C54558CBE/image-size/large?v=v2&px=999 "4.png")

What should I do?


author: Lei Wang
body: Hey [@xiaozhugu](/t5/user/viewprofilepage/user-id/5481889) ,

How was the Confluence installed in Windows? Using installer.exe? What is the version of the Confluence you are using?

Best Regards,

Lei


Tags: confluence-server

database

server
Is there a way to turn off the new features that are coming?
Asked by Matt Schmitt:

Looks like there are a bunch of new features coming what if I don't want any of them?


Answers:
author: Peter DeWitt
body: [@Matt Schmitt](/t5/user/viewprofilepage/user-id/3643262) , not really. If it its cloud you are going to get whatever is included in the newest release. With server, you could try to identify the system app responsible for the new feature and disable it **but you should NOT do this**. it can cause big problems with Confluence.

-pjd


Tags: cloud

confluence-cloud