youngmon/atlassian-qna huggingface dataset:
source tree can't to push ?
Asked by wichayod:

sourcetree version1.9.13.7 can pull but can't push   
please check and report about problem to me for fix now


Answers:
author: Ana Retamal
body: Hello! I'm afraid you didn't provide enough information for us to troubleshoot and find out what is causing this problem. We need to know:

1. Are you getting any error message when you try to push?
2. Are you able to push using the command line instead of Sourcetree?
3. Is this happening to a specific repository, or for all your repositories?

Best regards,

Ana


Tags: windows
Sourcetree won't start anymore
Asked by GreWull:

Suddenly Sourcetree doesn't work anymore. I can't open it and when I try to re-install it just show me a small blue logo with "sourcetree" and then nothing else.

I'm on windows 10

I tried to delete all the folder in Appdata\\local but without success.

I get this in the .log

ERROR \[2017-10-16 12:13:40,351\] \[1\] \[SourceTree.App\] \[.ctor\] - finish EnsureSquirrelExecutionStubIsCopied  
ERROR \[2017-10-16 12:13:40,454\] \[1\] \[SourceTree.App\] \[OnStartup\] - Failed to start  
System.NullReferenceException: Object reference not set to an instance of an object.  
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog\[T\](NotificationDialogWindow notificationWindow, Tuple\`2 customAction, VistaTaskDialogIcon icon)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog\[T\](String title, String message, Tuple\`2 customAction, String cancelLabel, String suppressionSetting, Action\`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)  
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()  
at SourceTree.AppRoot.RunPreFlightChecks()  
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)  
at SourceTree.App.OnStartup(StartupEventArgs e)


Answers:
author: Ana Retamal
body: Hi Gregory, you can find the solution in this other [Community thread](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-failed-to-start/qaq-p/642445), it's the answer proposed by Mike Corsaro:
> Please navigate to the config file location (C:\\Users\\{USERNAME}\\AppData\\Local\\Atlassian\\SourceTree.exe_{RANDOM_GUID}\\2.3.1.0\\user.config) and find the following line:
>
> ```
> <setting name="AutomaticallyCleanUpDictionaryFiles" serializeAs="String">
>
> ???<value>True</value>
>
> </setting>
> ```
>
> Make sure that value is set to ***True***

Let us know if it worked for you!

Best regards,

Ana
SourceTree Windows Fails
Asked by glerler01:

Cant do anything!!! ST has been working fine. Use it almost everyday. Been using most recent, 2.3.1 I think. Today nothing!!! Wont start, wont uninstall, Ran the installer it wouldn't run. No instance is running. You launch it spins then nada. It appears to install in the user's appdata/local folder. I had Atlassian folder and a SourceTree folder and another I believe. What a mess of old versions files. I renamed the existing folders and the installer ran and it "appears" to be working Not sure if it uninstalls. Probably should try.

I have never had a program crap out like that.. No runtime error anything. I probably couldn't write something that did. either. I have crazy stuff with instance running in the background. Kill them and your good. But not this.

SourceTree on Windows 10


Answers:
author: Ana Retamal
body: Hi Glenn, that sounds weird. Can you reboot your computer and try a clean uninstall?:

1. Wipe [Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html).
2. Uninstall Sourcetree (if it shows on the App\&Features list)
3. Backup then delete the directory below before proceeding with next step:
   * Navigate to *C:\\Users\\\<UserName\>\\AppData\\Local* and delete *Sourcetree* \& *Sourcetree-Settings* folder
   * Navigate to *C:\\Users\\\<UserName\>\\AppData\\Local\\Atlassian* and delete all *Sourcetree Files/*folder.
4. Re-install it. If needed, you can download the latest version from [Download SourceTree](https://www.sourcetreeapp.com/).

Let us know if this helped you!

Regards,

Ana

comments: author: glerler01
body: Yes - rebooted in between. No change. I did have it running when I posted. Basically I did as you suggested. The installer did run then and I have been functional. I have not tried uninstalling yet. It was very odd. No response, errors or anything. Nothing was running in the background. No other events, changes etc on my machine either. Thanks for the response.


Tags: windows
Sourcetree git bash
Asked by Bruno Sastre:

1. Is there a way to start Git bash without running sourcetree \> actions \> open in terminal ?

2. Why isn't sourcetree installed on Program Files folder just like any other program? I tried to finf sourcetree folder to see if there is a "git-bash.exe" and surprised to see it was installed in C:\\Users\\myuser\\AppData\\Local\\SourceTree\\SourceTree.exe

Thanks!


Answers:
author: Mikael Sandberg
body: The reason why SourceTree is installed under C:\\users... is so you do not need Admin rights to install it and they changed the installer as of 1.9.x.x+1. Checkout this blog post about it: <https://blog.sourcetreeapp.com/2016/11/16/adding-staged-updates-to-sourcetree/>


author: Black Hat
body: Git Bash would usually be installed as part of your Git installation. You should be able to find it at:

%ProgramFiles%\\Git\\git-bash.exe

Or if Git has somehow ended up installed under Program Files (x86), then:

%ProgramFiles(x86)%\\Git\\git-bash.exe
SourceTree Install Fails
Asked by jmason9836:

Trying to install the latest version of SourceTree on Windows 10 64 bit.

SourceTree installation log returns:

<br />

ERROR \[2017-10-13 19:23:08,116\] \[1\] \[SourceTree.App\] \[.ctor\] - finish EnsureSquirrelExecutionStubIsCopied  
ERROR \[2017-10-13 19:23:08,288\] \[1\] \[SourceTree.App\] \[OnStartup\] - Failed to start  
System.NullReferenceException: Object reference not set to an instance of an object.  
at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog\[T\](NotificationDialogWindow notificationWindow, Tuple\`2 customAction, VistaTaskDialogIcon icon)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog\[T\](String title, String message, Tuple\`2 customAction, String cancelLabel, String suppressionSetting, Action\`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)  
at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)  
at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()  
at SourceTree.AppRoot.RunPreFlightChecks()  
at SourceTree.AppRoot.OnStartup(StartupEventArgs e)  
at SourceTree.App.OnStartup(StartupEventArgs e)


Answers:
author: Ana Retamal
body: Hi Jordan, you can find the solution in this other [Community thread](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-failed-to-start/qaq-p/642445), it's the answer proposed by Mike Corsaro.

Let us know if it worked for you!

Best regards,

Ana

comments: author: Ana Retamal
body: Hello! As an update, we've just started the progressive rollout of Sourcetree v2.3.5.0 which includes a fix for this issue. You should be prompted to upgrade sometime over the next 14 days or, alternatively, you can download the update directly from <https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.3.5.0.exe>

Cheers,

Ana


author: pi_mig_25
body: This solution does not work for my case, is there any additional factor I do not know about?


Tags: windows
Performance problems in latest build 2.3.1
Asked by jameswestgate:

Is anyone else seeing huge performance issues with this release?

Its taking up to a minute to see changes in Working Copy tab, pushes and pulls are also very slow. Multiple repos and users / pcs.

Thanks.


Answers:
author: Black Hat
body: I haven't seen performance issues on my PC, but I *have* seen big performance issues on some of my co-workers PCs. They usually have a *lot* of tabs open - like 10 to 15 - whereas I usually only have less than five open, so that may have something to do with it.
Can't sign in on SourceTree Mac Application
Asked by Nick Makris:

When I go to try and install and sign in to my Atlasssian Support account, I am given an constant error saying "Please enter an email address" despite entering in an email and the proper email.

I am using the latest version of the program.

![Screen Shot 2017-10-13 at 3.46.08 PM.png](/t5/image/serverpage/image-id/7731i787F17C10921814C/image-size/large?v=v2&px=999 "Screen Shot 2017-10-13 at 3.46.08 PM.png")


Answers:
author: Nick Makris
body: It is now 3 weeks since the ticket was initially opened and Atlasssian has still not commented since October 14th.

Anyone on any news on this in anyway shape or form?


author: Nick Makris
body: Hi [@somethingblue](/t5/user/viewprofilepage/user-id/1014184) I am still waiting on a possible solution?


author: somethingblue
body: Hi Nick,

Take a look at the Communities post [Can't sign in when installing SourceTree](https://community.atlassian.com/t5/Sourcetree-questions/Can-t-sign-in-when-installing-SourceTree/qaq-p/637140/jump-to/first-unread-message) and see if that helps. Here are the steps to save a bit of time:

* Check if you're able to access [id.atlassian.com](https://id.atlassian.com) using the same credentials
* Open Internet Explorer \> go to the ***Advanced options*** tab and click on ***Reset your Internet Explorer** **Settings*** and check ***Delete personal settings**.*   

This has worked for other users and hopefully it will work for you. If not let us know.  

Cheers,

Branden

comments: author: Nick Makris
body: Hi Branden,

Mac does not have internet explorer, nor doe the linked article have anything to do relating to my issue.

The title was "Mac Application," not Windows.

This did not get me anywhere near the right direction to a solution.


author: Nick Makris
body: [@somethingblue](/t5/user/viewprofilepage/user-id/1014184)

I posted back on Sunday, is there any update on this? It is now Thursday.


author: Kent Haynes
body: I'm having this same issue. Would love a reply from the powers that be.
Having trouble with creating a new repository
Asked by kagyroy2:

I have same trouble like this question"<https://community.atlassian.com/t5/Bitbucket-questions/Having-trouble-cloning-a-new-BitBucket-hg-repo-using-SourceTree/qaq-p/136023>"  
I just did same as this URL's answer says, but didn't solved.

![bitb.jpg](/t5/image/serverpage/image-id/7670i79527208E16140ED/image-size/large?v=v2&px=999 "bitb.jpg")


Answers:
author: Ana Retamal
body: Hi! Are you still experiencing this issue? The Community question you pointed to uses Mercurial instead of Git, so the proposed solution might not work in your case. Can you provide the following information?:

Which Sourcetree and OS version are you using?

What does the error say? Can you translate it to English?

Have you tried [wiping Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html)?

Best regards!

Ana


Tags: bitbucket

language-ja

windows
Command line arguments for external diff
Asked by bobbyski:

I get the arguments but they include a relative path, how of i get the full path (see logs posted below)? This path is relative to the location of my dif file, but the application tries to open it from its working directory

default 22:01:03.042882 -0400 SimplyDifferent INFO CommandLine.Load argument: /Applications/SimplyDifferent.app/Contents/MacOS/SimplyDifferent  
default 22:01:03.043130 -0400 SimplyDifferent INFO CommandLine.Load argument: -m  
default 22:01:03.043370 -0400 SimplyDifferent INFO CommandLine.Load argument: /var/folders/h0/pgqd041n2wq2s6ztc7z1lhhr0000gn/T//nKWaKa_Reveal.java  
default 22:01:03.043617 -0400 SimplyDifferent INFO CommandLine.Load argument: -t  
default 22:01:03.043834 -0400 SimplyDifferent INFO CommandLine.Load argument: **sdk/src/main/java/com/stepleaderdigital/reveal/Reveal.java**


Answers:
author: Ana Retamal
body: Hi Bobby! We're aware of this, there's a Feature request in our issue tracker that can be found at <https://jira.atlassian.com/browse/SRCTREE-2433>. However, it didn't seem to be very popular. Please vote for it to increase its popularity, you can also add a comment and watch it to receive further updates.

Let us know if you have any questions!

Best regards,

Ana


Tags: mac
How do I correctly integrate ONLYOFFICE in confluence
Asked by Yunkavi Sabastian Wirsiy:

Good day, am using confluence for the first time and am having difficulties configuring a document server for the OpenOffice Connector app I just recently installed.

I have followed the documentation by am not sure what the document server address am requested to fill is or how to get it in the first place

It's the last step and I've been stuck at it for sometime now. Thanks for your help in advance


Answers:
author: Ksenia Fedoruk
body: Hi [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014)! Please let me say that ONLYOFFICE connector is available for both Confluence Data Center and Confluence Cloud.

Hi [@Yunkavi Sabastian Wirsiy](/t5/user/viewprofilepage/user-id/5370150)! If you are using Confluence Cloud, use this link to get the connector: [++https://marketplace.atlassian.com/apps/1218214/onlyoffice-connector-for-confluence?tab=overview\&hosting=cloud++](https://marketplace.atlassian.com/apps/1218214/onlyoffice-connector-for-confluence?tab=overview&hosting=cloud)

You can also check the instructions on GitHub: [++https://github.com/ONLYOFFICE/onlyoffice-confluence-cloud++](https://github.com/ONLYOFFICE/onlyoffice-confluence-cloud)

Document Server address is the URL of the installed editors (e.g. <https://documentserver>, <http://192.158.x.xx>). So, to be able to edit documents in Confluence Cloud, you will need an instance of ONLYOFFICE Docs (Document Server).

Do you have an instance of ONLYOFFICE Docs (Document Server)?


author: Max Foerster - K15t
body: Hi [@Yunkavi Sabastian Wirsiy](/t5/user/viewprofilepage/user-id/5370150), welcome to the community!

\<removed because I said something wrong\> ?

Best, Max


Tags: cloud

confluence-cloud
Zoom in and out with Theo fingers in the App
Asked by Adam Sagolla:

Hi Team,

why isnt it possible to zoom with two fingers in the confluence App? This function is very important for the user, to have a good overview about the hole page!?


Answers:
author: Ste Wright
body: Hi [@Adam Sagolla](/t5/user/viewprofilepage/user-id/5370070)

It's not an available feature at this point; it has been suggested before - [CONFCLOUD-43009](https://jira.atlassian.com/browse/CONFCLOUD-43009) - but it was closed (likely because it got minimal traction).

You could comment on it to show your support, or create a new feature request for this?

Alternatively, login through your mobile browser, which should allow for zooming in/out.

Ste


Tags: cloud

confluence-cloud
Link on Drive I:/
Asked by Adam Sagolla:

Hi Team,

we currently went from our server into the cloud. In the Server Version it was possible to make a link to our Company drive (file:///i:/......). Is it also still possible in the cloud Version?


Answers:
author: Max Foerster - K15t
body: Hi [@Adam Sagolla](/t5/user/viewprofilepage/user-id/5370070)

I was of the opinion that it's not possible/supported in the new editor to link to files on a share like that in the new editor on cloud. Looking at the resolved issue [CONFCLOUD-67240 - Link to local files from within Confluence](https://jira.atlassian.com/browse/CONFCLOUD-67240) , I might be wrong.

There's a new comment from this year:
> Hi everyone,
>
> This is Alex from the Confluence team. Great news -- Confluence Cloud now support file links. This means that the link will be persisted when you publish your page. By default, browsers do not support opening these links directly.
>
> Please note: temporarily, upon pasting this link into the editor, make sure you click the Enter key and not Space. Shortly, we will release a fix to ensure the Space key works for insertion.

So, provided the share is available and all browsers involved support the operation, it could work. Just give it a try and let us know. :D

Best, Max

comments: author: Adam Sagolla
body: Hi Max, thanks for your answer.

It really works, like in the server mode. --\> It works, with "file:///....." and enabling some functions on edge.

But not so good as i imagine. Because you open with this function a folder. And when you open a excel file, the file has to be saved on your drive. And now you have two files. One on the company drive, and one new saved.

Its not possible to open a Excelfile, work on this and save after finishing on the same file.


Tags: cloud

confluence-cloud
At the same time as the parent issue, I want to close all the statuses of the child issue.
Asked by koutarou ishibashi:

Use Jira automation to change the status of the parent issue to closed, and at the same time set the status of all child issues to closed.

When closing a child issue, it is mandatory to enter a comment.  
At that time, is it possible to close the child issue by entering a comment when the parent issue is closed?


Answers:
author: Ste Wright
body: Hi [@koutarou ishibashi](/t5/user/viewprofilepage/user-id/5308713)

I assume this is using a validator in the Workflow?

As far as I know, this isn't possible - the rule will fail as the validator requires a comment *during*the transition, not before/after it.

I would either...

* Have an additional transition to "Done" - and limit its availability to just Automation (eg. use a condition to ensure user is in the atlassian-addons Project Role), without the comment validator, or...
* If you have an open workflow (all \<\> all transitions), use [an app](https://marketplace.atlassian.com/search?query=workflow) with more powerful validators to provide IF/ELSE validation - i.e
  * IF user is Automation for Jira, comment is not needed
  * ELSE comment is required

\^ In effect, you need a method for Automation to circumnavigate the comment validator.

Ste


Tags: cloud

confluence-cloud
Billing for Confluence
Asked by Narayan Basak:

We have downloaded the latest extract from Confluence. There are Users, Guest, Guest / User, None. How do we determine the billing based on these categories for the month, please inform. Confluence has Guest, Guest User, None and User. What does each of this option represents? Which all should be considered in cost segregation for both?


Answers:
author: Max Foerster - K15t
body: Hey [@Narayan Basak](/t5/user/viewprofilepage/user-id/2280009)

I already added a reply to your other [question](https://community.atlassian.com/t5/Jira-questions/Billing-JIRA-Software/qaq-p/2540121), I was checking my user export because your options sounded different from what I remembered. I can only see matching names from to the product roles in my export, like "None", "Guest", "User", "Admin" and "User access admin". So in addition to my other response, you should be able to identify each product roles that grants product access and costs a license. :)

Best, Max

comments: author: Narayan Basak
body: i visit manage users and perform an export from there,


author: Max Foerster - K15t
body: That's what I thought. I did the same. :) But do you have additional questions?


Tags: cloud

confluence-cloud
I am trying to fetch findSpaces using GraphQL i didn't get corresponding response from GraphQL
Asked by Ravi Prasad:

Endpoint: <https://mysite.atlassian.net/gateway/api/graphql>

query{  
confluence {  
findSpaces(cloudId: "my-cloud-id) {  
edges {  
node {  
id  
name  
}  
}  
}  
}  
}

I am getting Error: {  
"errors": \[  
{  
"message": "You MUST provide a 'X-ExperimentalApi : confluence-agg-beta' HTTP header to use the field 'findSpaces' (confluence/findSpaces)",  
"extensions": {  
"statusCode": 400,  
"errorSource": "GRAPHQL_GATEWAY",  
"classification": "ExecutionAborted"  
}  
},  
{  
"message": "Warning : You MUST provide a query operation name. In the future operations without names will be banned.",  
"extensions": {  
"statusCode": 400,  
"errorSource": "GRAPHQL_GATEWAY",  
"classification": "ExecutionAborted"  
}  
}  
\],  
"data": null,  
"extensions": {  
"gateway": {  
"request_id": "65dac168fdba4a00b87caaf0ac1e7b81",  
"crossRegion": false,  
"edgeCrossRegion": false,  
"deprecatedFieldsUsed": \[\]  
}  
}  
}


Answers:
author: Ravi Prasad
body: How to I get all pages information in a Space, I need page tree structure in a Space. Also I am not able to get blogpost ID in findSPace, Space and spaces in the GraphQL methods. Could please help on this issue.


author: Felipe
body: Hi [@Ravi Prasad](/t5/user/viewprofilepage/user-id/5370025) . You have 2 errors you need to deal with.

**1. You MUST provide a query operation name**

You need to provide an operation name on your query document. An operation name is an arbitrary text that declares the purpose of your query.  

```
query your_operation_name {
    confluence {
        findSpaces(cloudId: "my-cloud-id") {
            edges {
                node {
                    id
                    name
                }
            }
        }
    }
```

**2. You MUST provide a 'X-ExperimentalApi : confluence-agg-beta' HTTP header to use the field 'findSpaces' (confluence/findSpaces)**

You'll get this kind of error when your query contains fields that are in the Beta release stage.

You have to explicitly opt in to use beta fields, and you do so via adding the **X-ExperimentalApi** header with **findSpaces** as a value. You can add multiple values separated by comma too.

This is how the whole request would look like in GraphiQL

![Monosnap GraphQL Gateway 2023-11-23 14-01-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/293358iAAAC36D7D27A4E92/image-size/large?v=v2&px=999 "Monosnap GraphQL Gateway 2023-11-23 14-01-47.png")

comments: author: Ravi Prasad
body: Thank you [@Felipe](/t5/user/viewprofilepage/user-id/1145914)


Tags: cloud

confluence-cloud