youngmon/atlassian-qna huggingface dataset:
Automatic last week done tasks through email subscription
Asked by Osama Al-Areky:

Hello,

Is there a way to create a filter that shows only the tasks done the last week, automatically for the subscription to receive it by mail, without determining the dates,

Thank you,


Answers:
author: Bill Sheboy
body: Hi [@Osama Al-Areky](/t5/user/viewprofilepage/user-id/5345042)

Yes, that is possible, and...

First thing, I recommend learning more about writing JQL queries like this. That will help you write and maintain the queries in the future. To learn more about that, please see this free training and documentation from Atlassian:

* <https://university.atlassian.com/student/activity/1225443-intro-to-jql-in-jira-software-course-description>
* <https://university.atlassian.com/student/path/849533-gain-project-insights-through-jql>
* <https://support.atlassian.com/jira-software-cloud/docs/jql-operators/#CHANGED>
* <https://support.atlassian.com/jira-software-cloud/docs/manage-filters/>

Back to your question...there are several ways to do this with JQL, save the filter, and subscribe to it and receive weekly emails.

For example, to specifically check the status values:

```
project = myProjectName
  AND status = Done
  AND status CHANGED TO Done DURING ( startOfWeek(-1), endOfWeek(-1) )
  ORDER BY Resolved ASC
```

Or, to create a filter which ignores the specific Status names, in case they change in the future, use the statusCategory fields:

```
project = myProjectName
  AND statusCategory = Done
  AND statusCategoryChangedDate >= startOfWeek(-1)
  AND statusCategoryChangedDate <= endOfWeek(-1)
  ORDER BY Resolved ASC
```

Kind regards,  
Bill


Tags: cloud

jira-cloud
How I can send in email automation all the related issue
Asked by Lior Nesher:

I want to send in email all the related issues for an issue


Answers:
author: Victor - Modus Create
body: Hi Lior,

From what you described, it seems that Notification Assistant for Jira Cloud might be able to help you achieving your goal.

There's an easy way to add fields using notification templates in the plugin.

You can have more details about that here:

<https://atlasauthority.atlassian.net/wiki/spaces/NAFJC/pages/2264072241/How+To+Create+Email+Templates>

More details about the plugin, here: [https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview)

Hope it helps.  
Cheers,  
Victor


author: Vronik
body: Hi

Take a look at this, it might help you.

<https://community.atlassian.com/t5/Jira-questions/Automation-rule-to-send-a-single-email-for-all-relevant-issues/qaq-p/2397879>

<https://community.atlassian.com/t5/Jira-questions/Automation-rule-to-send-a-single-email-for-all-relevant-issues/qaq-p/2397873>

<https://community.atlassian.com/t5/Jira-questions/Sending-an-email-with-a-list-of-issues-using-Automation-for-Jira/qaq-p/1192501>

<https://community.atlassian.com/t5/Jira-Service-Management/Send-email-with-issues-list-using-automation/qaq-p/2523430>

comments: author: Lior Nesher
body: Hi Vronik,  
The need is to send when an issue custom field become X,  
Send details about the issue him self \[summary, description, etc.\] and the challenge \[question\] is how to send all the 'linked issues' that within the issue.

Anyway,

Thanks.


Tags: data-center

jira-data-center
Change target start and target end of blocked issue by change of target end
Asked by Robin_Janott:

"I want the 'Target Start' and 'Target End' fields of the blocked issue to be adjusted by the same time frame when the 'Target End' of an issue is adjusted.

For example: I change the 'Target End' of Task 1 by 5 days later. Now, the 'Target Start' and 'Target End' of the blocked tasks should also be shifted by 5 days later.

In my current design, the change in 'Target End' is already working. How can I also include the change for 'Target Start'?

![2024-06-17 11_45_40-Audit-Protokoll?? Automatisierung?? Jira und 4 weitere Seiten - Gesch?ftlich ? M.png](/t5/image/serverpage/image-id/330137i6CE9B3C12AC77B82/image-size/large?v=v2&px=999 "2024-06-17 11_45_40-Audit-Protokoll?? Automatisierung?? Jira und 4 weitere Seiten - Gesch?ftlich ? M.png")


Answers:
author: Duc Thang TRAN
body: Hello [@Robin_Janott](/t5/user/viewprofilepage/user-id/5328534)

If your objective is to copy the **target end** date from Task 1 (when target end is modify) to the **target end** date of the linked issue of Task 1, I think you can simply try this:

![Capture d??cran 2024-06-17 124042.png](https://community.atlassian.com/t5/image/serverpage/image-id/330143i6E36331E0071F948/image-size/large?v=v2&px=999 "Capture d??cran 2024-06-17 124042.png")


author: Stephen_Lugton
body: [@Robin_Janott](/t5/user/viewprofilepage/user-id/5328534) you could possibly use a smartvalue to store the plusdays() section of your code and then use .plusdays(smartvalue) for the Target Start


Tags: automation

cloud

jira-cloud
Not able to find the Saved Filter- Throwing error
Asked by Preeti Yadav:

Hi Team,

Filter query-

(filter = "GODUC Epics" OR filter = "GODUC Workpackages" OR filter = "GODUC Workitems") AND issuetype in (standardIssueTypes(), subTaskIssueTypes()) ORDER BY Rank

ASC

Till last Friday all the filter were working properly , suddenly Filter is showing error -

* The value 'GODUC Epics' does not exist for the field 'filter'.
* The value 'GODUC Workpackages' does not exist for the field 'filter'.
* The value 'GODUC Workitems' does not exist for the field 'filter'.

please guide

Thanks


Answers:
author: Toby Moore
body: looks like you are trying to use the results of other filters (GODUC Epics, GODUC Workpackages, and GODUC Workitems) in this filter, have you made sure that

1) you still have access to those filters

2) the name hasnt been changed

If the name was the issue, then when you got to those filters themselves, you can actually get the filter ID and use that rather than the name ([link here](https://community.atlassian.com/t5/Jira-questions/Re-Where-to-find-the-JIRA-Filter-ID-of-a-test-type/qaq-p/2229397/comment-id/562174#M562174)) in the query above.


Tags: data-center

jira-data-center
Kanban boards
Asked by Thomas Starup:

Hi JIRA Community

We at NORDEX FOOD are looking into implementing Kanban boards and have some doubts about our current software solution implementation.

We kindly request assistance to determine if our setup is appropriate for our needs.

Our desired solution would enable each department/team to have its own Kanban board, with the ability to customize the steps/swimlanes to fit each department. We use a JIRA Service Management solution meant for Support tickets and development projects.

If possible, we would like to have a meeting where we can discuss/ask questions about the solution we have today, and if we need to make changes to meet the requirements.

We appreciate any help and guidance You can provide in this matter. Thank you for your time and consideration.

Thomas Starup  
IT Operations Specialist


Answers:
author: Valerie Knapp
body: Hi [@Thomas Starup](/t5/user/viewprofilepage/user-id/3793867) , thanks for your question.

It should be possible to enable Kanban boards in your JSM project, in the Features section here.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/330147i402848B2B20D74F7/image-size/large?v=v2&px=999 "image.png")

In terms of having some practical advice or guidance, this would generally be done by an Atlassian Partner as consultancy. You can find a partner near to you and specialised in ITSM here - <https://partnerdirectory.atlassian.com/>

Hope this helps you.

Cheers

comments: author: Thomas Starup
body: Hi [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946)

Thank you for your comment. I do know the enabling of Kanban in the features, but it's not very flexible.

I've filled out the form to be matched on the Partner directory page.

Thomas


Tags: cloud

jira-service-management

jira-service-management-cloud

kanban
i have lost HID approve configuration to generate secuirty code.How to retore it?
Asked by Chaitanya Veldandi:

i have lost HID approve configuration to generate secuirty code.How to retore it?


Answers:
author: Chaitanya Veldandi
body: Sure,Thanks A Lot


author: Ste Wright
body: Hi [@Chaitanya Veldandi](/t5/user/viewprofilepage/user-id/5522272)

Welcome to the Community!

Can I confirm this is an Atlassian question? Or is this in relation to HID (i.e HID Global)?

I wonder if this is a question you need to ask your internal IT Support team? This is a global, public forum, rather than a specific help centre for any particular company :)

Ste


Tags: cloud

jira-cloud
How to JQL search for all linked issues to a project from another project
Asked by Lee Ng:

Hi, I'm currently stumped on what JQL I need to search or whether it's even possible.

I'm trying to run a search that will pick up all the issues from project1 that has linked issues from another project in project2 and are not closed.

I have tried the following and it seems to have randomly picked up a few issues and but all of them. I have tested with an issue by linking it up via parent/child but it is not picking it up.

Tested query

project = project1 and issuefunction in linkedIssuesOf('project = project2') and status not in (done)

Assistance is much appreciated for you gurus :) - Thanks in advance!


Answers:
author: Tuncay Senturk
body: Hi [@Lee Ng](/t5/user/viewprofilepage/user-id/5522171)

Welcome to the Community!

Sorry if I could not get it right. As far as I understood, you want to list all issues of PR1 which have linked issues from other projects. For this case, I'd try

```
project = PR1 and issueFunction in linkedIssuesOf("project != PR1")
```


Tags: cloud

issue-link

jira-cloud

jql
standard plan
Asked by RAJESHPEDDARLAUK:

Do I need to pay standard plan price for each and every user that I invite for my project as a member. I have a small team of 11 people; can I buy 1 standard account for everyone to access.


Answers:
author: Ste Wright
body: Hi [@RAJESHPEDDARLAUK](/t5/user/viewprofilepage/user-id/5522194)

You need an account per user.

Aside from traceability issues - eg.

* It won't be clear who is assigned
* It'll be impossible to tell who made a modification - eg. if someone changes a status, or adds a comment
* ...etc

...it would also be in breach of Atlassian's terms of service (which you agree to when you sign-up).


author: Dirk Ronsmans
body: Hi [@RAJESHPEDDARLAUK](/t5/user/viewprofilepage/user-id/5522194)

While not adviseable you could do that. You would need to switch to a Monthly plan to since Yearly would put you in a specific tier.

If you do want to do it you would need to invite a single user under a generic email address and they would all log in with the same account.

The issue there is that you have no traceability what so ever,

So yes, you could do it. But should you?


author: Sebastian Krzewi?ski
body: Hi [@RAJESHPEDDARLAUK](/t5/user/viewprofilepage/user-id/5522194)

In Jira in each plan you will pay for users that use your license. So if you will grant license for 50 users all 50 users will count.

There is an exception - JSM, where you pay for agents, not customers.

Regards,

Seba


Tags: cloud

jira-cloud
How to use RemoteIssueLinks as a trigger for an automation rule
Asked by Dominik Helber:

Is there a way to use added remote links on an issue as trigger for an automation rule?

Remote Links (Weblinks, Confluence Links) seems not be reflected as updates on an Issue, even if it is part of the Issue History. Furthermore I cannot find a smart value to access the Issue Remote Links.

We need to trigger an automation rule, every time a Remote Issue Link has been added or removed on an Issue. How can this be done?

Thanks!


Answers:
author: Duc Thang TRAN
body: Hello [@Dominik Helber](/t5/user/viewprofilepage/user-id/5153653)

You can use the trigger "**issue linked** " when a link has been added to a isse or "**Issue link deleted**" when a link has been delete.

For smart value you can try this doc, it for data center but i also using on cloud.

<https://confluence.atlassian.com/automation/smart-values-for-issue-links-in-automation-for-jira-1384120362.html>

Hope this can help


Tags: automation

cloud

jira-cloud
How to show number of passed or failed test cases in test execution via X-ray automation send mail
Asked by Dhiraj Kumar Sinha:

I have created the automation rule in X-ray for sending the mail whenever the test execution status shifts from To Do to Done. Now I want to show in the mail body the total number of passed and failed test cases which are present in the test execution. How to do that?


Answers:
author: Bill Sheboy
body: Hi [@Dhiraj Kumar Sinha](/t5/user/viewprofilepage/user-id/5522156) -- Welcome to the Atlassian Community!

Is this a question about automation **in Xray** or in **Jira's built-in automation rules**?

* If in Xray, I recommend checking the vendor's documentation or contacting their support team
* If in Jira's automation, please post images of your complete rule, specifics of your actions, the audit log details, and describe what is not working as expected. Those will provide context for the community to offer suggestions.

Kind regards,  
Bill

comments: author: Dhiraj Kumar Sinha
body: Hi Bill, I am not sure about that. I am sending you the screenshots of the automation page. Can you please let me know whether this automation belongs to Xray or JIRA?![Screenshot 2024-06-19 131744.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/330535i10B70A846725F2B3/image-size/large?v=v2&px=999 "Screenshot 2024-06-19 131744.jpg")![Screenshot 2024-06-19 131903.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/330536iDA8BD56F760A59D1/image-size/large?v=v2&px=999 "Screenshot 2024-06-19 131903.jpg")


author: Bill Sheboy
body: Thanks for those images; this appears to be a Jira automation rule.

When you want a count of issues meeting some criteria in a rule, I recommend using the Lookup Issues action with JQL on the conditions: <https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Lookup-issues>

For the matching issues, the count would be the [size of the list](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-lists/#list.size) of issues:

```
{{lookupIssues.size|0}}
```


author: Dhiraj Kumar Sinha
body: Hmmm let me try \& i ll get back to you on this.


Tags: cloud

jira-cloud

xray
I can't see the "features" menu
Asked by mark hardwick:

Hi All! Hope everyone is well?

I have a team managed, cloud software project. I'd like to start using sprints.

Apparently I need to switch that on in the features menu in the project's settings but I can't see that menu.

I think it's a next-gen project, but can't see where I can find that either.

Any help appreciated.

![Screenshot 2024-06-17 at 08.23.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/330100i388C169FD6A7A75A/image-size/large?v=v2&px=999 "Screenshot 2024-06-17 at 08.23.06.png")![Screenshot 2024-06-17 at 08.24.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/330101i4204F9A6F35432F7/image-size/large?v=v2&px=999 "Screenshot 2024-06-17 at 08.24.37.png")


Answers:
author: Lucas_DevSamurai_
body: Hi [@mark hardwick](/t5/user/viewprofilepage/user-id/5513417), welcome to the community.

From your screenshots, I'm guessing that you created your team project using the Business Project template or the Process Management template. And sadly, these templates don't support creating Scrum or Kanban board (as far as I know).

In order to use sprints, you will have to create a **Software Development Project** in Jira and use either Kanban or Scrum templates. Then you will find that "Features" settings to turn on Backlog and Sprints.

Here is my screenshot of how it should look like.

![Screenshot 2024-06-17 at 13.51.50.png](https://community.atlassian.com/t5/image/serverpage/image-id/330109i282AC966A38367F9/image-size/large?v=v2&px=999 "Screenshot 2024-06-17 at 13.51.50.png")


author: mark hardwick
body: Hi Lucas,

Thanks, that makes sense.

Do you know if I can change the type from business to software? I saw a post saying I should be able to do it in project settings -\> details, but I don't see an option.

comments: author: Lucas_DevSamurai_
body: Hi [@mark hardwick](/t5/user/viewprofilepage/user-id/5513417)

Sadly, I don't have that option on my end, either. So, I think the only way now is to create a new project.

However, you can export all issues (locate the **Issues** tab on the project board header) from your current business project as a CSV file and then import them to your new Software development project.

It's not the perfect solution, but it should save you tons of time and effort.


Tags: cloud

jira-cloud
I got this error when configuring SAML SSO using Auth0
Asked by Nam V? Ho?i:

![Untitled.png](/t5/image/serverpage/image-id/330086i90F5C693EEC203C0/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. From the web browser URL, looks like there is an issue with the certification as the browser shows not secure. Check if the URL configured has the correct certificate. Thanks

comments: author: Nam V? Ho?i
body: Hi, I followed the instructions below to configure HTTPS for the server and my url changed from localhost to the new url. <https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html>


Tags: data-center

jira-data-center

jira-server

server
Apply a filter to a kanban board
Asked by Bernadette_Chandrasegaram:

Hello,

Firstly, thanks so those who answer questions. I have googled and used answer several times in the past. helpful. Thanks.

My question is: I have created a kanban board. I want to apply a filter (see below for the JQL) but I cannot see HOW to actually apply the JQL filter to the kanban.

Here are the steps I am taking:

1. From my kanban, clicking ellipses in top, tight (i.e. ...)

2. selecting "configure board"

3. selecting "general"

4. selecting "edit filter query"

5. This takes me to another page. I am entering my JQL in the top here, but I cannot seem to "commit it"

Have also tried to go "my projects"; "boards" and then edit it from here to "select" my filter, but this doesn't work either.

Any assistance would be greatly appreciated.

Thanks,

B.

JQL:

project = NOVO2 and parent IN (NOVO2-54) and issuetype in(Story) and status NOT IN (CLOSED) ORDER BY Rank ASC


Answers:
author: Armitha Reddy Toorpu Ceema
body: Hi [@Bernadette_Chandrasegaram](/t5/user/viewprofilepage/user-id/5522015)

After entering your JQL query, click on "Search" to display the issues based on your query. Then, beside the search option, you will see an option to save filter. Click on "Save" and go back to the previous board settings tab. Refresh it so that the filter is automatically updated.

Find the screenshot below for your reference.

NOTE:- Please accept the answer if this helpful for you.

![Screenshot (403).png](https://community.atlassian.com/t5/image/serverpage/image-id/330088i6160E15406CA2BC6/image-size/large?v=v2&px=999 "Screenshot (403).png")

Regards,

Armitha.

comments: author: Bernadette_Chandrasegaram
body: Gee Armitha! THANKS SO MUCH! It's easy when you know how. You've really saved me a lot of frustration. Thanks.


author: John Funk
body: Hi Bernadette - Welcome to the Atlassian Community!

When you get to step 5, put in your new query and hit Search so it will give you the new results.

If you don't see a safe button, that would mean you are not the owner of the filter or do not have edit permissions. But you should be able to do a save as.  

Then come back to Step three above, but instead of clicking on edit query, click on the actual name of the filter itself. Replace that with the filter you just saved.

comments: author: Bernadette_Chandrasegaram
body: John! I see your answer too. THANK YOU. I followed Armitha's instructiosn and resolved the issue, I think both of you are amazing. So generous. Thanks.


author: John Funk
body: You are very welcome!


Tags: cloud

filter

jira-cloud

kanban
How to remove deleted values from the dropdown list in a labels field?
Asked by Ivan Monma:

I created a labels field in Jira. Some values were added to this field but were later deleted. However, these deleted values still appear in the dropdown list when users try to fill in the field. I want to remove these non-existent values from the list. Is this possible? How can I achieve this?

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/330084i30298DDE5DFF303B/image-size/large?v=v2&px=999 "Screenshot_1.png")


Answers:
author: Sagar
body: Hi [@Ivan Monma](/t5/user/viewprofilepage/user-id/5460485) Did you follow the below method to delete the Labels in Jira?

As there is no easy from UI to delete the Labels the only way is to bulk remove those Labels from all the issues.

If you followed the same method then It is also mentioned that after removing the Labels they will may appear in the browser search and indexing may fix it, In jira cloud there is no option for indexing to end user so you force the indexing by changing the field related details or check with Atlassian for the same.

<https://confluence.atlassian.com/jirakb/how-to-delete-a-label-in-jira-297667646.html>

comments: author: Ivan Monma
body: It worked, thank you!


Tags: cloud
Epic/ Story vs Story/ subtasks logic
Asked by Tatyana:

Hello Everyone,

it would be great to know how is the logic for Epic/ Story different from Story/ subtasks in terms of functionality delivery, testing, anything tangible?


Answers:
author: Danut M _StonikByte_
body: Hi [@Tatyana](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5518684),

The main difference in my opinion is that Epic \> Story is at a higher level than Story \> Sub-tasks, which means that Epic \> Story is meant for defining, planning and tracking the work to do (at a higher level), while Story \> Sub-task is for planning/executing the work within a story (at micro level).

Some differences are:

* The stories are higher in hierarchy than sub-tasks. In Jira, issue category is Epics \> Story, Task, Bugs \> Sub-Tasks
* An epic can have stories from multiple projects, while a story can have only its own sub-tasks (from the same project the story belongs to)
* Stories are visible in backlog when means you can plan/rank them; sub-tasks are not visible in backlog
* Jira progress reports (sprint burndown, velocity) do not count sub-tasks and their estimates; they only track stories.

Hope this helps.

Danut.


Tags: cloud

epic

jira-cloud

story

subtask