youngmon/atlassian-qna huggingface dataset:
Java API to fetch user spaces
Asked by Dishant Sharma:

I want to make a plugin that can fetch spaces that a user can access. I just want to know the Java APIs that I have to use in order to fetch the user spaces.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Dishant Sharma](/t5/user/viewprofilepage/user-id/5038742) ,

you can use SpaceManager (<https://docs.atlassian.com/ConfluenceServer/javadoc/7.12.0/com/atlassian/confluence/spaces/SpaceManager.html>) to fetch spaces and personal spaces.

Moreover, you can find some useful api for user using SpacePermissionManager Api (<https://docs.atlassian.com/atlassian-confluence/6.2.1/com/atlassian/confluence/security/SpacePermissionManager.html>)

Hope this helps,

Fabio


Tags: confluence-server

server
When only one result found in a search, open the page instead?
Asked by Robert Ryks:

I am developing some diagram-based navigation tooling that will, hopefully, end up opening a page in confluence.  

I know I could use the URL like:  
<https://mywiki.com/confluence/display/MYSPACE/Diagram+Navigation+Prototype>

The problem I have is I don't wish to specify a URL directly as it would be a maintenance headache... things change, people move pages, etc. Instead, I want to use label-based navigation. Today we are constantly chasing broken page references.

So I do a search such as:  
[https://mywiki.com/confluence/dosearchsite.action?queryString=spacekey:MYSPACE AND labelText:ThisLabel AND labelText:ThatLabel](https://wiki.infor.com/confluence/dosearchsite.action?queryString=spacekey:M3CSOA%20AND%20labelText:m3%20AND%20labelText:xxyyzz&limit=5)  

The result is a single item in the list.

But, I don't want a list!   
If it is a single item, is it possible to just have the page open instead of providing a list?  

<br />


Answers:
author: Clark Everson
body: Hi [@Robert Ryks](/t5/user/viewprofilepage/user-id/5110829)

Welcome to the community! Confluence doesn't have that ability out of the box. to my knowledge there are no plugins for it. Even with jira this isn't an option either. Labels really are just meant for index searching

I do see you're on server though, and server is being deprecated in 2024. I know that urls work as you describe in server however urls in cloud do automatically redirect so I would recommend looking into cloud and then using URLs, rather than moving to data center

this is the feature I'm referring to. For server Atlassian closed it out as not being considered, so this is a cloud only feature

<https://jira.atlassian.com/browse/CONFCLOUD-2906>

comments: author: Robert Ryks
body: We are on the journey to move to the cloud offering. It will be quite soon (march) but the feature I was digging for was not really that specific to the type of install so I selected what we are running today.

Using a direct URL is still messy and prone to failures. It also means the person doing work in one area needs to go update some link they may not even know exists. I will see what other options I can find but not having a graphical way to navigate is a bit of a hassle in Confluence. I recognize it needs to be a universal tool.

Thanks for the help!  

<br />


Tags: confluence-server

server
Beeminder integration throws error
Asked by S24 S:

Hello,

I was looking for help. Beeminder states there is an integration with Trello. When I put in the url for my board, as requested, I receive the error below:

```
Invalid return_url. Wildcard ("*") allowed origins are no longer supported. Contact the developer. See https://community.developer.atlassian.com/t/52093
```

Thank you for your help!


Answers:
author: Daniel Reeves
body: We believe this is fixed for everyone now!

<http://beeminder.com/changelog#4051>


author: Daniel Reeves
body: Hi! Danny from Beeminder here. When we try this -- including with private Trello boards -- it works for us, so we're confused about what went wrong with your board but we're eager to figure it out! Can you email us? support@beeminder.com


author: Laura Holton _ACE Rotterdam_
body: Hi [@S24 S](/t5/user/viewprofilepage/user-id/4662586) ?

Welcome to the Community! My first instinct would be to contact both [Beeminder support](https://help.beeminder.com/article/78-trello) (contact is in the top right) and [Trello support](https://trello.com/en-GB/contact#/) directly as they will be able to get to the bottom of this issue for you and determine if there is a bug / any fixes are needed.

I hope this helps and it gets sorted for you quickly. In the meantime, if you have any more questions just ask away ?

All the best,

Laura


Tags: beeminder

error

integration
Impossible to invite someone to a board OR workspace
Asked by Daniel Linck:

Hi

Since last week I tried inviting a friend to a board we decided to work on. Today we did some tests, since she didn't receive the invite.

I tried:

a) inviting by her user (we have other older boards in common)

b) by her e-mail

c) by creating a link (when she clicks it say it's not a valid link anymore)

When I press Invite in the board it simply closes and never show any confirmation or does she receive any notification. I tried doing it both on Edge, Chrome and on the mobile app.

When trying to invite to the workspace, it doesn't work and she doesn't pop up as a guest either.

Is there a bug going on or is it somehow just me?

I tried making a new board in this workspace and got nada. I even upgraded to the premium free 14 days to see if it'd help and it didn't.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Daniel Linck](/t5/user/viewprofilepage/user-id/4662475) ?

Welcome to the Community! I'm sorry to hear you're having issues, rest assured it definitely doesn't sound like it's you.

A week or two ago there was a known issue around changing board member admin rights (which is now fixed) so I wonder if this could be tied to a previous issue. My recommendation would be to contact Trello support directly as they will be able to determine the problem and hopefully get this fixed as soon as possible for you.

You can raise a support ticket here \>\> <https://trello.com/en-GB/contact#/>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
How to delete a board or assign new admin from an old user
Asked by Dan Kozaris:

An ex staff member had created a board on our workspace, which he was the only admin for. He cannot access his profile anymore and we want to either delete the board entirely or be able to assign an admin to another board member and delete the user no longer associated with us. Any options? The user has been removed from the workspace.

Thank you.


Answers:
author: Alex W
body: Hey [@Dan Kozaris](/t5/user/viewprofilepage/user-id/4661527) - I recommend starting a Premium free trial on the workspace, then seeing if you can delete the board or assign someone else as an admin on it. Premium workspace admins have increased admin capabilities.

You can start a free trial at <https://trello.com/free-trial>

comments: author: Dan Kozaris
body: Thanks Alex, I will give that a go. Appreciate it!


author: Alex W
body: No worries - let me know how it goes [@Dan Kozaris](/t5/user/viewprofilepage/user-id/4661527)
Does Trello or any powerups allow for Parent and child Trello boards
Asked by Anthony de Wouters:

I would like to create a series of boards with different workflows for different teams. These boards should roll-up into a centralized management board.

Ideally the ability to map one child workflow to a parent workflow. Whilst the workflows may conflict with one another, I would settle for cards automatically replicating from child boards to the parent overview board.

Has anyone had any success trying to implement this via Trello or any powerups?

Thank you in advance for your knowledge!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey [@Anthony de Wouters](/t5/user/viewprofilepage/user-id/3110863) to answer the part around having cards roll up to an overview board, what would be the purpose of the overview board? When you say parent-child boards, does the overview board act as a sort of high-level board containing the epics/milestones, and the child boards contain the tasks (so kind of like subtasks)? Or would the idea be to just simply add a card on one board, and have that automatically sync to the overview board, so the overview board contains the same cards as the origin boards?   

[Unito](https://unito.io/blog/how-to-build-a-trello-master-board/) might be suited for this use case depending on your workflow.

comments: author: Anthony de Wouters
body: Hi Hannah

Thank you for reaching out.

Looking at the demo video for Unito, it looks like it should solve all of my use cases. Ultimately what I wanted was:

1. Cards on a boards to sync from one to another
2. During that sync process to be able to map one workflow to another

I will be trying out the trial to put it to the test.


author: Hannah Humbert - Simpla Workflows
body: Awesome! Hope it ends up doing what you want.


author: Laura Holton _ACE Rotterdam_
body: Hi [@Anthony de Wouters](/t5/user/viewprofilepage/user-id/3110863) ?

I believe [Card Relationships - Hello Epics](https://trello.com/power-ups/58c85f41d7f012a1879c7b2e/card-relationships-hello-epics) might be a good option to look at as it helps you track and manage complex projects by creating linked groupings of cards and manage relationships even across boards.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: board
My private board was accessed by my office manager.
Asked by Brent Ackors:

I am the only member on a private board but somehow my office manager was able to get into it and read my personal stuff.

How do I make it truly PRIVATE.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Do you have a premium workspace? If so, any workspace admin can see **all** boards within that workspace, regardless of if it's private or not. (see documentation [here).](https://help.trello.com/article/1215-workspace-admin-permissions)  

If you want to make the board truly private, you might want to look at creating a separate private workspace and then [move that board into the separate](https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs) workspace. Just note that if you're moving a board from a premium workspace to a free workspace, you may lose some features seeing as the billing is at the workspace level.  


author: Nic Brough -Adaptavist-
body: The only way a board can be shared with people is for the owner to make it available to them.

Check the permissions settings on your board. If your office manager could see it, then you must have set it up for them to see it.
Billing and Guests with their own Standard or Premium Accounts
Asked by Todd:

I'm trying think through what billing challenges or pitfalls there will be with the new pricing when using Trello for consulting work with multiple external businesses.

If the Trello accounts on my domain, let's call it \<mydomain-A.com\> all have Premium subscriptions. And we invite Guests from another domain, say \<theirdomain-B.com\> to multiple boards then that causes those Guest accounts to become billable to our account \<mydomain-A.com\>.

But what if Guests at \<theirdomain-B.com\> already have their own paid Standard or Premium accounts? Will they be billed a 2nd time to the account @ \<mydomain-A.com\>? Or since they already have paid accounts, will they be able to join boards as guests with no additional billing needed?

Finally, assuming there is no double billing. Then what happens if guests invited to multiple boards in our Workspace, that have their own paid subscriptions, then cancel their paid subscription? This would cause them to become billable again. Would there be any kind of warning in our account that those guests would start being billed to our account? Would they just lose access to those boards? etc.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Todd! Welcome to the community :) Billing works at the *Workspace* level, not the user level. So if you're working with an external person, and they have their own workspace that they're paying for, and you then invite them as a workspace member to your workspace, then you'll also need to pay for them.  

You'd probably want to keep these external members set to free single-board [guests](https://help.trello.com/article/1236-board-guests), rather than workspace members or paid multi-board guests. If you're able to set things up so that these external members only exist within one board (i.e. a board for each company you consult with), that would probably be the most scalable option.   

If these members need to be on multiple boards, you might want to reach out to [Trello support](https://trello.com/contact#/) to see if they have plans to introduce a sort of "Consultant Plan" in the future.


Tags: billing

guest
Help! My image files and attachments appear missing from my boards. Where are they?
Asked by Merewyn:

After the Trello merge with Atlassian, all of my image and file attachments appear missing from my boards. Will you help? Please?

Where may I find them?

Thank you in advance,


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Merewyn](/t5/user/viewprofilepage/user-id/4661251) ! Oh no, I'm sure it's recoverable! Are the actual attachments gone, or are the card cover images just gone? So if you open a card, do you see anything there within the attachments? Have you tried accessing Trello from a different browser/incognito browser?


author: Vero Rivas
body: Hi [@Merewyn](/t5/user/viewprofilepage/user-id/4661251)

Contact with the support Team

<https://trello.com/es/contact>

Cheers


Tags: attachment

image
I want to invite Trello users to a specific board: Link is not possible
Asked by Dr Holger Siemons:

On my Trello board: STRM044-SPRMU-2122 (Cohort 23) - Business Research Project (MIU) I seek to invite students that I encourage to sign up to trello.com first. After students sign up to Trello I share the invitation link with them. However, students cannot join and receive a failure message. I do have 629 guests, so at some point it has worked. When I seek to manually add a guest, also that is not permitted, as it says that I need to add that person as a workspace member. I only want to add that person to the specific board but not to the workspace. Kindly advise.


Answers:
author: Alex W
body: Hi [@Dr Holger Siemons](/t5/user/viewprofilepage/user-id/4181923) - it sounds like the workspace has a setting that stops non-workspace members from joining the workspace. If you're the admin of the workspace, you can change this in settings. If you're not the admin of the workspace, you can ask an admin to change this.


author: Vero Rivas
body: Hi [@Dr Holger Siemons](/t5/user/viewprofilepage/user-id/4181923)

Contact with support Team

<https://trello.com/es/contact>

Cheers
How to create a new duplicate card in each list with one click?
Asked by Gawain Bonell:

Hello, thank you for taking the time to help me with this query.

Here's a situation,

I am looking to create a onboarding trello workplace.

Within this workplace, each list is a step that needs to be completed in order to bring someone onboard. They are in a general chronological order, from left to right, however due to external constraints items are usually not done in a specific order.

Each list contains the name of the new employee to be hired.

I am looking to speed up the process of putting a new card to each list with the employees name in it.

Thus far I have been unable to create a button or use a board sync that would allow me to create the same card with the same name in all the lists.

Any suggestions would be greatly appreciate!

Thank you![Screenshot_20211203-172854.jpg](/t5/image/serverpage/image-id/172252i6154AD55F9D7FBCE/image-size/large?v=v2&px=999 "Screenshot_20211203-172854.jpg")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Gawain Bonell](/t5/user/viewprofilepage/user-id/4645497) ! Not sure if I fully understand the workflow, but you can use Butler board buttons to copy a full list of cards. It looks like your screenshot is from the mobile app, so board buttons work there as well.   
![copy cards.gif](https://community.atlassian.com/t5/image/serverpage/image-id/172315iA8A036C43F734823/image-size/large?v=v2&px=999 "copy cards.gif")  

A couple of issues though with this workflow:  
1. The cards aren't synced (not sure if you need that?)  
2. When I click that button for a 2nd time, you're going to see duplicates of cards "A", "B", and "C". You might want to explore altering the command in some way so there's a way to filter out cards that have already been copied.   

Hope that helps!
Why are my task due dates from a previous card showing on a new card?
Asked by Peninsula Public Adjusters:

When a new card is added to the list, it will show that its due because there is another card on the same list with the same tasks but these cards have nothing to do with each other. Each card is a separate client with different due dates. This makes it impossible to use trello for my business. Can someone help? I'm not sure if this is an error on Trellos part or if this is not possible to do. I need every card to be separate and have its own due dates. This doesnt make sense!


Answers:
author: Alex W
body: Hi [@Peninsula Public Adjusters](/t5/user/viewprofilepage/user-id/4660181) - is the new card created a copy of a previous card that has had the due date come over? If you copy a card, it'll copy the due date, so you'll need to remove or change the due date if you don't want it to have the same due date.
How to run a report on average days for all open cards
Asked by Lisa Eckert:

I want to run productivity statistic reports on our open cards; not sure how to do that other than the few reports Trello is already set up for. Some examples are...

average length of time a card is open

how many days a card is open without activity

etc.


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Lisa Eckert](/t5/user/viewprofilepage/user-id/4660363) ?

Welcome to the Community! There might be a Power Up or two that could help with achieving this insight. I'd take a look at:

* [Reports by Blue Cat](https://trello.com/power-ups/5d9c90aa18965066fcd44730)
* [Analytics \& Reports by Screenful](https://trello.com/power-ups/5ee35178e3c7ec205df09613/analytics-reports-by-screenful)
* [Dashboards (by Placker)](https://trello.com/power-ups/618053fb07481d4b90207ee9/dashboards-by-placker)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Robin Warren _Blue Cat Reports_
body: Thanks [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325) and hello [@Lisa Eckert](/t5/user/viewprofilepage/user-id/4660363)

I'm behind the company that built Blue Cat Reports

You can get reports on **average length of time a card is open** but depending on what you mean by **how many days a card is open without activity** we probably can't do that. We currently only track activity in terms of people moving cards between lists, but have had a few requsts to track other activities so may add that in futre.

Our help doc on our Time to complete charts is here <https://www.bluecatreports.com/help/articles/create-a-time-to-complete-chart/>

That is how we would track time cards spend open :)


author: Robin Warren _Blue Cat Reports_
body: oh, should have said. One other option for time tracking is the [Time in List power-up](https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list), which does what it says on the tin :)


author: Genti Tola
body: Hi there!

[Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list#:~:text=Measure%20the%20time%20each%20card,been%20in%20the%20current%20list.) for Trello does the following for you:

- It automatically calculates the dirations the card has spent on each list

- It can display the amount of to until due date or past due date

- It has a cumulative duration mode, which sums up the dirations on specified lists

- It can export duration reports, where you can pull out average times and also cards that have not been moved from initial list

- and much more...

Cheers!


author: Vero Rivas
body: Hi [@Lisa Eckert](/t5/user/viewprofilepage/user-id/4660363)

Look at this posts, maybe can help you

<https://help.trello.com/article/941-time-tracking>

<https://help.trello.com/article/1192-creating-reports-with-butler>

Cheers
custom keyboard shortcuts
Asked by Isak Gunnarsson:

Is it possible to create custom keyboard shortcuts?  

For example some num key linked to a custom button.  

Love this community!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey [@Isak Gunnarsson](/t5/user/viewprofilepage/user-id/4650457) ! No, there is no way to modify Trello shortcuts for the moment. It would be cool to do that though! The only modifiable shortcuts I know of are in the Trello desktop app where you can set custom shortcuts for launching the app/creating a card from anywhere. Out of interest, what does the custom button do?

comments: author: Isak Gunnarsson
body: Right now it gives cards a due date and marks it as done so another automation can move it into "Done"!


author: Vero Rivas
body: Hi [@Isak Gunnarsson](/t5/user/viewprofilepage/user-id/4650457)

Look at this posts, maybe can help you

<https://trello.com/shortcuts>

<https://blog.trello.com/trello-desktop-app-for-mac-and-windows>

Cheers
Butler suddenly started failing to run commands
Asked by jmachado:

Butler, all of a sudden, started giving me an error:  
*"An error occurred while trying to post the message: `Internal error`.* *"*   
for every command that involves mentioning someone on Slack.  
I have a premium account, so the quotas shouldn't be a problem.


Answers:
author: Keli
body: Hi [@jmachado](/t5/user/viewprofilepage/user-id/4646717)! Keli here with Trello's support team.

Slack recently removed the ability to direct message Slack @usernames using the API. Instead, you'll want to replace the @usernames in your Butler rule with the **Slack member** ID (step 2 on this article)**:** <https://slack.com/help/articles/360003827751-Create-a-link-to-a-members-profile->
> ...an individual's User ID can be found \[in Slack\] by clicking the **More** button in a member's profile, then choosing **Copy member ID**.

Member IDs are unique to the user. In Butler, replace the rule's @username with @member-ID and your Butler commands should start working again.

Hope this helps!

comments: author: Richard Walker
body: It doesn't help me. As of last week I also have exactly this problem, but I already switched to using the member ID some time ago.


author: Richard Walker
body: It seems that my Butler actions that have the combination of (a) Slack channel = at-member-ID, and (b) delivery "as Butler", no longer work. It is now necessary to create a Slack private channel, say #butler-private, add Butler as an integration to the channel, and change the Butler actions so that Slack channel = #butler-private. This now works for me.


author: jmachado
body: [@Richard Walker](/t5/user/viewprofilepage/user-id/4202831) yup, that's what I ended up doing. Had to create a private channel for each individual in my team. Thanks.


author: Laura Holton _ACE Rotterdam_
body: Hi [@jmachado](/t5/user/viewprofilepage/user-id/4646717) ?

Hmm that's strange and definitely not what you want. Given the nature of the issue, my recommendation would be to raise it directly with Trello support to see if this is a bug affecting all or some users.

You can raise a support ticket here \>\> <https://trello.com/en-GB/contact#/>

I hope this helps and it gets sorted for you as soon as possible ?

All the best,

Laura

comments: author: jmachado
body: Thank you, I will raise a ticket then.  

Have a nice day.


author: Laura Holton _ACE Rotterdam_
body: Brilliant, I hope they get this resolved for you soon ?


Tags: butler