youngmon/atlassian-qna huggingface dataset:
Where to change my monthly billing information
Asked by Kristi German:

I need to change my billing card and I can't seem to get to the correct spot within Trello. I have tried the obvious spots. Please advise. Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

It should be under your workspace -\> settings

Or try

* [https://trello.com/\[your-Workspace-goes-here\]/billing](https://trello.com/[your-workspace-name-goes-here]/billing)

comments: author: Kristi German
body: I converted from free Trello I have had since 2017. The reason I couldn't find it until I got an answer back is that only one of my workspaces is Premium and the rest were free and there is no billing section on a free workspace. Once I went to the Premium Workspace it was easy. Thanks.


author: Benjamin Venegas
body: Under Workspace, Settings is a TERRIBLE place to put this. Not at all intuitive or easy to find. I spent at least 40 minutes trying to find this. Stop burying it. Shady as fuck.


author: Benjamin Venegas
body: You've got a big 'Upgrade to Premium' button. You can figure this out. Make it accessible.
Linking a Trello retrospective board to Jira
Asked by neelakantan_kartha:

I am using Trello for Sprint retrospectives.

1. Is there some way to connect or link the Trello board from Jira (which is being used to run the sprints)?

2. If not, what is the best way to run retrospectives from within Jira?

Kartha


Answers:
author: ?ukasz Modzelewski _TTPSC_
body: It might be done with some task included in sprint linking to Trello board sprint retrospective.

If you need it e.g for easier 2 way linking it might be a good idea to use Confluence for retrospective.

In team playbook, there is a template for Confluence and Trello: [Team Playbook: Retrospective](https://www.atlassian.com/team-playbook/plays/retrospective)


author: Hannah Humbert - Simpla Workflows
body: Hi [@neelakantan_kartha](/t5/user/viewprofilepage/user-id/4891444) ! If you're keen on using Trello, you could use a tool to automatically bring over the needed issues to Trello. [Zapier](https://zapier.com/apps/jira-software/integrations/trello) could work as a one-off automation to create an "if this then that" statement to auto-copy specific issues to Trello. If you need a sync solution, [Unito](https://unito.io/integrations/trello-jira) offers a full 2-way sync with Jira and Trello.


Tags: jira

sprint
Print report showing checklist for each board
Asked by Cheryl Webber:

Is there a way to print a report showing the To Do List \& Checklist for each board?


Answers:
author: Artemis
body: Hi [@Cheryl Webber](/t5/user/viewprofilepage/user-id/4891352), welcome! Yep, you can likely achieve something like this using Trello's Butler automation integration by creating a scheduled Calendar command that creates an email report. Butler isn't super technical in nature but it takes some time to set up, and I'll share an example at the end.

When the scheduled Calendar report command runs, Butler will send you an email showing all of your card's checklists on the board, and you can then print out that email to keep a local copy. Keep in mind that there are limits on how many checklists (and information in general) can appear in a single email, in order to evenly distribute Butler's resources and prevent abuse, so you may need to create several Butler report commands depending on how many checklists you want to print out.

Butler also has command quota limitations on workspaces using free and/or Standard subscription plans, meaning that you can run up to a certain amount of commands per month depending on your plan. The Premium subscription gives unlimited command runs per month.

Here's a couple of resources to get you started:

* [Butler overview](https://help.trello.com/article/1198-an-intro-to-butler)
* [Butler variables](https://help.trello.com/article/1157-variables)
* [Creating reports with Butler](https://help.trello.com/article/1192-creating-reports-with-butler)
* [Butler quotas and limits](https://help.trello.com/article/1181-butler-features-and-quotas)

You'll need to use the variable "**{cardcheckliststate}**" to show the checklist items in the report. Butler replaces the variable text in your report with the right information.

I've created an example Calendar command that you can try out:

```
every friday at 8:00 am, create a report with all cards with an incomplete checklist using pattern "{cardcheckliststate}" group by list, and send an email notification to "your-email@domain.com" with subject "All checklists on {boardname}" and message "{$report}"
```

![Screen Shot 2022-04-23 at 10.59.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/194283i6CFD4C358E2E6BA4/image-size/large?v=v2&px=999 "Screen Shot 2022-04-23 at 10.59.59 AM.png")

If you set up this command exactly as I have it in the screenshot you'll get a report of the state of all incomplete checklists on your board. You don't have to wait for the scheduled date and you can click the small rocket ship icon after saving the command to run it immediately and test it out.

![screenshot.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/194284i5D097D2E3D2833F8/image-dimensions/330x142?v=v2 "screenshot.jpg")

Give this a try and let me know if you have any questions.
Is there a way to limit/change the number of custom fields seen on each card on a board?
Asked by Vance Frame:

We process various types of products and track progress on the board. Some of the desired custom field info is applicable to all product types, some is only applicable to specific product types. I would like to only see the relevant/selected custom fields on the cards for those specific product types without losing the other fields/info on other product type cards...


Answers:
author: Allen -Amazing PowerUps-
body: You can use the Amazing Fields powerup to do this. It can either build on top of your Custom Fields or if you don't need the advanced automations of custom fields, you can define fields directly in the powerup. In either case Amazing Fields allows you to choose which fields to show on each card so you only see the fields that you need/want.

See: <https://trello.com/power-ups/60e068efb294647187bbe4f5>

You can see an example board here that is using Amazing Fields and restricting which fields to show on the cards: <https://trello.com/b/xlQbIsPC/amazing-fields-features>

comments: author: Vance Frame
body: I will look at the example with our BA. Thanks


Tags: custom-field
Can I decrease the number of billable users?
Asked by Ivan Dilov:

When I remove a workspace member, can I decrease the number of billable members/users?


Answers:
author: Artemis
body: Hey [@Ivan Dilov](/t5/user/viewprofilepage/user-id/4890981), welcome! Yes, removing a billable user from your workspace will decrease your **next** subscription renewal's bill.

Removing a billable user (workspace member or multi-board guest) releases the paid license to use on someone new, but it will not refund the unused license cost back to your credit card. You are not charged for unused seats on your next renewal, and if you want to decrease your next bill, go ahead and remove those unwanted billable users at least 24 hours prior to your next renewal so you aren't charged for them. Hope this helped.

comments: author: Ivan Dilov
body: Thanks, Artemis!
Would like to reference an item on a checklist to an attachment ex screenshot
Asked by Karel du Preez:

We use screenshots to point out errors on a development page. A card may have a checklist with ex 30 items. When I add an item and copy an attachment ex the screenshot of the error, I would like to reference the item to the screenshot. Is this possible?


Answers:
author: milynnus
body: [@Karel du Preez](/t5/user/viewprofilepage/user-id/4890554)

You can add \[name\](url) for the attachment into the item placeholder or simply copy and paste the attachment url there. Will that work?

comments: author: Karel du Preez
body: Hi

When I copy the screenshot into the item placeholder, Trello copies it to the top under attachments


author: milynnus
body: [@Karel du Preez](/t5/user/viewprofilepage/user-id/4890554)

You cannot drag and drop an image into the item placeholder because that will create it as an attachment. \[name\](url) allows you to point to the attachment on the card. You get the url by doing a right click and "copy link address".
Email Request Option for people without knowledge of label code etc..
Asked by robert_cartwright:

Hi there

I have searched all over but cant find the answer to my question.

I am looking for a way to get bulk requests in from various managers in our business.

Normally I'd get them access to the boards, but many aren't able as our BMW Servers block the access to sharing sites (Trello, YouTube, WeTransfer etc).

It also blocks 3-rd party cookies.

We get requests from multiple brands and I am looking for a way to allow them to easily request a new card.

I have looked at the via email method, but the # labels etc are super confusing (fine for Marketing staff) but we get requests from technofobes in Sales who won't know our labels or codes.

Is there a different way to get requests in via email or a plug in that wont be blocked that allows for an easy way for requests to be sent to our Trello boards?

I can share the Trello board link if needed..

Many thanks,

Rob


Answers:
author: ?i?dem B?y?ka?ik
body: Hello [@robert_cartwright](/t5/user/viewprofilepage/user-id/4890448),  

Have you tried [Hipporello Service Desk](https://www.hipporello.com/)? It seems this is what you're looking for. You can collect requests/orders from various stakeholders through forms (ready on a portal page) and email using Hipporello Service Desk. This is how it helps:  

- You can get **a form** (i.e. contact us form) on a portal page which creates a Trello card upon submission. Forms can also easily be embedded to your existing pages.  

-You can **route your business emails (personal or team emails) to your Trello board** , so that each received email creates a Trello card on the board you want. This way, you won't miss any emails and won't need to forward emails within the team to update each other.  

- and the BEST part, you can **reply to emails or people submitting forms from inside the Trello cards** created. So you can centralize the emails and the responses, everything.  
- You can also define automations to save yourself time and effort.  

Hope this helps!
Automate checklist
Asked by Conchi:

Hello, I would like to know if once a task with a checklist has been completed, this same task becomes work done but a copy is automatically created.  
For example, on Monday I complete my tasks through the checklist, this task becomes done and I would like an identical copy to be created on the same Monday at the bottom.


Answers:
author: Artemis
body: Hi [@Conchi](/t5/user/viewprofilepage/user-id/4890441), welcome!

This Automation should work ---

```
when an item is checked in a checklist named "To-do list", add item "{checklistitemname}" to checklist "Done"
```

I'd suggest being specific about your checklist names so that Butler (Trello's automation) will find the right checklist each time. You can customize further by using variables --- [Butler variables doc](https://help.trello.com/article/1157-variables#variables-with-specific-triggers)
Programmer wanted
Asked by Stephan Kl?e:

I would like to set up functions for various workflows.

For example, I want to send a customer a specific email when a trigger becomes active. For example, when I move the customer (the card) to a specific list. Or when a certain label is activated, or an own function is activated.

I would provide an organization chart for this.

I have built a light function or two myself, but it stops me incredibly when I have to think my way into a completely new function.

Partly, it is desired to match a date field with our company's Google Kalener.

Partly it is desired to submit a post to Facebook when a certain situation is met.

Or we want a card that contains the name and address data of the customer, that this card (with the address of the customer) is created automatically or at the touch of a button in Google Kontacts and that this card gets its own tab there.

For example, the label: "Imported from Trello".

I'm sure I have some more ideas that can make everyday life easier for me and for us here. The fact is that I have to concentrate on my tasks here and then I want a very smart IT specialist who turns these wishes into reality.

Greetings Stephan

Whatsapp +4915788321252

Thanks


Answers:
author: Alex W
body: Hi [@Stephan Kl?e](/t5/user/viewprofilepage/user-id/4489237) - if you're looking for someone to help you set up automations in Trello, I recommend reaching out to one of the consultants on this page: <https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>


Tags: automation
Is there the ability to limit which fields a user can see on a card ?
Asked by Heather Hastings:

We want to include a price field or quote information on cards but limit which users can see this information. Is there a way to do this \& if so in which version of Trello ?

Thanks

Heather


Answers:
author: Allen -Amazing PowerUps-
body: You could use Amazing Fields to limit the fields users can see based upon the type of user they are on the board. So you couldn't say only specific people, but you could restrict it based upon being a board Admin, Normal, or Observer user. Maybe that would give you what you need.

see: <https://trello.com/power-ups/60e068efb294647187bbe4f5>

comments: author: Artemis
body: [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) Great to know that Amazing Fields has this capability! I didn't know that --- appreciate the heads up :)


author: Allen -Amazing PowerUps-
body: No problem. I should probably document it better. I just kept adding features as people asked for them and didn't do a great job of documenting or letting people know about the capabilities.


author: Heather Hastings
body: Thanks Allen

That is exactly what we need \& there are some other features in there that look good too


author: Heather Hastings
body: Hi Allen,

A quick question - do we have to install this power up on each board separately or does it it install across all boards in the workspace ?

Also do you have to set up all the fields you want at installation or can you go back \& add fields at different times. ?

Thanks so much for all your help.


author: Allen -Amazing PowerUps-
body: Yes, Trello requires installing powerups on each board separately.

You can add fields at different times. Some people add them all at the start, others add them later.

Take a look at <https://docs.amazingpowerups.com> for answers to some common questions you may run into as you set it up.


author: Artemis
body: Hi [@Heather Hastings](/t5/user/viewprofilepage/user-id/4889964), welcome! Unfortunately there isn't a way to hide a certain field or specific information from people who can see the board. You can prevent someone from editing the board with the [Observer](https://help.trello.com/article/732-adding-observers-to-boards) role but they can still see all data that has been entered on the board.


Tags: permission
Is there a way to automate assigning dates to checklists?
Asked by Sydney Kohm:

So I make timelines A LOT!! And, Then I copy and paste my timeline with the dates into the Trello checklist. Is there a way to get Trello to recognize the dates in my item descriptions and auto assign them?


Answers:
author: Felix
body: Hey [@Sydney Kohm](/t5/user/viewprofilepage/user-id/4685200) - I just recently discovered a Butler Automation action that'll do this!

Click "Automation" in the top right of your Board -\> go to Rules tab -\> Create command. Then click the "Dates" tab to find a trigger like "when I enter a card name containing a date" and the action "set due on the date" - you can even ask butler to strip the date out of the name when it sets the due date.

That way you can enter the date in your card names, and Butler will parse it out and set it as the due date of the card!

comments: author: Sydney Kohm
body: Does that work for dates in the checklist too?


author: milynnus
body: [@Sydney Kohm](/t5/user/viewprofilepage/user-id/4685200)

I have a solution/project similar to your requirements.

[https://github.com/xu2xulim/Trello-Email/blob/master/Solutions/Email%20to%20Advanced%20Checklist.md](https://github.com/xu2xulim/Trello-Email/blob/eeae84675e3a90c893369714dc7d03deb7e8cf8b/Solutions/Email%20to%20Advanced%20Checklist.md)

If you need to discuss further or have a different way to get onto your board, my contact is on my profile page.
BitBucket Cloud API confirm if commit id in branch
Asked by izalcomax:

hi,

I'm trying to find out if a commit is within a branch. I thought I could filter the commits in a branch eg

<https://api.bitbucket.org/2.0/repositories/cartoncloud/service-access/commits/staging>

returns a response with the "hash" that I thought I could filter on.

```
values: [
? {
? ? "rendered": {
? ? ? ? ..
? ? },

? ? "hash": "fed8b7a890fb2dafb7eb7d44bd11d2e7efb36fa3",
    ...
```

So based on sort and filter doc I should be able to do this.

<https://api.bitbucket.org/2.0/repositories/cartoncloud/service-access/commits/staging?q=hash=fed8b7a890fb2dafb7eb7d44bd11d2e7efb36fa3>

However this gives exactly the same response ie seems filter not applied.

Also tried

[https://api.bitbucket.org/2.0/repositories/cartoncloud/service-access/commits/?hash=fed8b7a890fb2dafb7eb7d44bd11d2e7efb36fa3\&include=staging](https://api.bitbucket.org/2.0/repositories/cartoncloud/service-access/commits/?hash=fed8b7a890fb2dafb7eb7d44bd11d2e7efb36fa3&include=staging)

without success.

Seems the only approach is to page through all commits for a branch and search within each page response for that commit?

Thanks.


Answers:
author: seanaty
body: [@izalcomax](/t5/user/viewprofilepage/user-id/1202831) The commits API is a little bit special and not filterable using \`q=\`. That said there are a few handy URL params for include/excluding commits.

Compare these

```
https://api.bitbucket.org/2.0/repositories/atlassian/bbql/commits/master?fields=values.hash,values.message
```

```
https://api.bitbucket.org/2.0/repositories/atlassian/bbql/commits/master?fields=values.hash,values.message&include=a225c3e87f897167550469144cdff0631f3995d0
```

If you enter a commit has that's not reachable on that branch then you get a message like:

```
{
  "data": {
    "shas": [
      "a225c3e87f897167550469144cdff0631f3995d1"
    ]
  },
  "type": "error",
  "error": {
    "message": "Commit not found",
    "data": {
      "shas": [
        "a225c3e87f897167550469144cdff0631f3995d1"
      ]
    }
  }
}
```

See more examples here: <https://developer.atlassian.com/bitbucket/api/2/reference/resource/repositories/%7Bworkspace%7D/%7Brepo_slug%7D/commits>


Tags: bitbucket-cloud

cloud
Can someone give me a complete description of installing Bitbucket server from a .gz file?
Asked by pas.argenio:

There is nowhere that a "albitbucket" user is created to own everything, there is no clear way to know where JAVA_HOME should be. (I am on Redhat. The java executable is in /bin/java.) and I will probably run into a few more problems/questions.


Answers:
author: Nic Brough -Adaptavist-
body: First hit on search engines is the "install bitbucket" docs at <https://confluence.atlassian.com/bitbucketserver/bitbucket-installation-guide-867338382.html>

From a tar download on Linux, that doc links straight to <https://confluence.atlassian.com/bitbucketserver/install-bitbucket-server-on-linux-from-an-archive-file-868977010.html>

comments: author: pas.argenio
body: Thanks so much for your answer, Nic!

Yes, that is the exact page I am looking at and following, however, it does not provide any detail on how to set JAVA_HOME which is required for starting the instance. I did however figure this out by looking at our production instance (which was installed with and installer).

So that just leaves creating the user -- "altbitbucket" in the Installer version -- if that is even needed. For now, I am running as root. But when I browse to it, it just hangs forever, no error, no nothing

I am wondering if maybe I need to use different ports to distinguish from the production instance, which is on a different server.


author: Nic Brough -Adaptavist-
body: Java installation is up to the OS really, not Bitbucket.

You can run Bitbucket as any user you want, although I'd very strongly recommend not using a privileged account (such as root). adduser \<username\> should get you started, and I'd maybe try adding atlbitbucket (note the spelling - I don't know if you made a type there). The important bit is that the user has to be named in the config file and all the files and directories in the installation and data directories should be owned by that user.

If you're stuck, have a look at the logs - if file ownerships etc are incorrect, they should be telling you they can't open them


author: pas.argenio
body: Thanks Nic.

Yes I have resigned myself that all of this is manual. Kinda makes me shake my head when for the past 20 years I've been using ./configure and related scripts that figure out what platform you are on, what tools/versions you have installed and then setup your software accordingly. And that is for free software! Here I am paying for software and I get nothing?

Oh well, maybe I will write my own and post the results.


Tags: bitbucket-server

server
Restrict Pipeline Artifact downloads?
Asked by danthegoodmanicloud:

If, for example, an artifact includes the contents of a secure ENV VAR for example, is there any way to restrict the ability to download artifacts to certain users?


Answers:
author: Theodora Boudale
body: Hi [@danthegoodmanicloud](/t5/user/viewprofilepage/user-id/2023550) ,

I'm afraid that this is not possible at the moment.

We have a feature request about this in our issue tracker:

* <https://jira.atlassian.com/browse/BCLOUD-17277>

I would suggest to add your vote in that feature request (by selecting the **Vote for this issue** link) as the number of votes helps the development team and product managers better understand the demand for new features. You are more than welcome to leave any feedback, and you can also add yourself as a watcher (by selecting the **Start watching this issue** link) if you'd like to get notified via email on updates.

Implementation of new features is done as per our policy [here](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) and any updates will be posted in the feature request.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


Tags: bitbucket-pipelines

bitbucket-cloud

cloud