youngmon/atlassian-qna huggingface dataset:
How can i upgrade confluence from 5.0 to 5.6.5
Asked by Administrateur Confluence:

Hello,  

I installed Confluence 5.0 - EAR / WAR (ZIP Archive), I want to upgrade it to 5.6.5.  
Can you please provide me the procedure to do this migration.

Thank you.


Answers:
author: Giuliano C.
body: You can also give a try to the manual procedure of the upgrade, once you have the upgrade path in mind:

(!) Before jumping to the standard procedures form a upgrade, we suggest the users to check the plugin compatibility with the next versions :<https://confluence.atlassian.com/display/UPM/Checking+Add-on+Compatibility+with+Application+Updates>. With that in mind, we can start the upgrade process by following the standard procedures:

1. Go to [atlassian.com](http://atlassian.com) and download Confluence: <https://www.atlassian.com/software/confluence/download-archives>
2. Extract the zip/tar.gz file of the latest version of Confluence on the place you choose. ( I highly suggest that you create a folder call: Confluence 'new version') and inside of this folder extract the install folder.
3. Into the extracted folder, open the file confluence-init.properties, which is located at Confluence install directory\\confluence\\web-inf\\classes and edit the line: confluence.home=/usr/local/confluence/home to point to the path where is your old home folder of your \*Confluence current version\*.
4. Now start Confluence through your new installation folder

Hope it helps ya!

Cheers,

Giuliano


author: Nic Brough -Adaptavist-
body: Start at <https://confluence.atlassian.com/display/DOC/Upgrading+Confluence>

comments: author: Administrateur Confluence
body: Can I go directly from 5.0 to 5.6.5 without going through the 5.1,5.2, ...


author: Nic Brough -Adaptavist-
body: In theory, yes. But the upgrade routines assume a standard Confluence with no tweaks, and there aren't really a lot of those around!In practice: Read the release notes for each big version (5.1, 5.2, 5.3 etc) in case there's anything that might affect you. Then do the same for ALL user-installed plugins you've got and want to keep. Then, set up a test system and test it!


Tags: confluence-administration
Email notification when tasks are due or overdue
Asked by Leslie Ty:

hi there,

Does Confluence send an email notification to users who have tasks coming up or are overdue? Alternatively, is there a daily update that users can subscribe to or get email notifications from to show them the tasks they have for the day?

Thanks,

Leslie


Answers:
author: AnnWorley
body: Hi Leslie,

There is a request open to add this functionality:

<https://jira.atlassian.com/browse/CONF-34389>

Please vote for it so it will get more attention from the development team!

Thanks,

Ann


Tags: cloud

confluence-cloud
null attachments
Asked by David Loomans:

How do we fix this on the hosted system.

image2014-12-17 14:2:21.png  
[](https://community.atlassian.com/t5/Confluence-questions/null-attachments/qaq-p/135441?attachment-id=3484){#link_11890d960a9bdf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22504/1/image2014-12-17%2014%3A2%3A21.png){#display_11890d960a9bdf_0}  
[](https://community.atlassian.com/t5/Confluence-questions/null-attachments/qaq-p/135441?attachment-id=3485){#link_11890d960a9bdf_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22504/2/image2014-12-17%2014%3A0%3A51.png){#display_11890d960a9bdf_2}


Answers:
author: Deividi Luvison
body: Hey Dave,

By that error looks like you hitting on below KB:

<https://confluence.atlassian.com/display/CONFKB/XML+Import+Fails+Due+To+Not+Null+Property+References+a+Null+or+Transient+Value>

Please raise a case to the Confluence Cloud support so they can use above KB and to address the missing references and then generate a new xml backup.  
Thanks and Regards,  
David\|Confluence Support Engineer


Tags: cloud

confluence-cloud
Show only created pages in recently updated macro
Asked by MarkC:

Is there a way, or does someone have a custom macro, for showing only CREATED pages in the Recently Updated macro? Currently, it shows updated and created, but I have a need to display only created pages. Is there a way to do this? Or is there some other macro to be used?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Mark, there is a request in our tracker that encloses such functionality - please add your concerns/vote to <https://jira.atlassian.com/browse/CONF-4559> to increase its visibility.


Tags: confluence-administration
RHEL 7.0 support
Asked by Slava Frid:

Hello,

I would like to confirm that JIRA and Confluence will both run successfully on RHEL 7.0

Thank You,

Slava F


Answers:
author: Nic Brough -Adaptavist-
body: Remember that Java is an attempt at a "platform independent" system, and plugins live within the application. If you can run JIRA or Confluence on a system, then it is almost impossible to construct an addon for them that will not run within them because of the operating system (unless you do something really dumb like make operating-specific system calls outside the Java API)I have only \*ever\* run into one issue where a plugin behaved differently because of the operating system - I wrote a plugin that worked perfectly on all types of Linux, but had a bug that only occurred when installed in a JIRA running on Windows. It was actually down to a bug in Windows, and a later version of Java had a work-around for it, so my plugin started working when we updated Java.To add a minor point to what Renato says - CentOS is as close to RedHat as you can get without actually being RedHat.


author: Jose M.
body: In this context it is certainly also important to check, if all used plugins will also be supported by RHEL 7.0


author: rrudnicki
body: Hi Slava,

Jira is designed to install successfully on all 'flavours' of Linux, **we only test the JIRA Linux Installer on** [CentOS Linux](http://www.centos.org/). If you encounter problems with the JIRA Linux Installer on your particular flavour of Linux, we recommend [installing JIRA on Linux from an archive file](https://confluence.atlassian.com/display/JIRA/Installing+JIRA+from+an+Archive+File+on+Windows%2C+Linux+or+Solaris).

I believe the same is to Confluence.

However, if you wish, on \[this link\|<https://confluence.atlassian.com/display/JIRA/Supported+Platforms>\] you can find all details about supported platforms to JIRA. \[On this another one\|<https://confluence.atlassian.com/display/DOC/Supported+Platforms>\] you can find details about Confluence.

Regards,

Renato Rudnicki


author: Nic Brough -Adaptavist-
body: Yes, they do.


Tags: confluence-administration

jira
Information architecture
Asked by Joseph Baranowski:

Trying to work within the Confluence structure and build an expandable structure. Right now no one knows where information goes. We left it open for a year to see how people would use it and now it needs help. Basic structure is to have Projects, Departments, Applications (these would all be spaces) and then each individual project, department and application would be another space.

The thought is that these spaces would interconnected based upon Categories and labels. Ideally it would be great that when a new project space is created it would populated on the Projects page (Category: Active, Project), Department Page (Category:Dept. Name, Project, Active), Application page (Category:Application name). This same idea with labels within a space which I would hope could be built into a page creation flow.

These ideas are coming forth to make the user experience and organization easier. I have done this with other CMS systems before...even sharepoint. I am hoping that I am missing something with Confluence because the categories appear to be useless beyond a search.


Answers:
author: Maggie Modersohn
body: Hi Joseph,

You could create a Space blueprint which automatically assigns specific categories. Have a look at[this article for](https://developer.atlassian.com/display/CONFDEV/Write+a+simple+Confluence+Space+Blueprint)[instructions](https://developer.atlassian.com/display/CONFDEV/Write+a+simple+Confluence+Space+Blueprint)[.](https://developer.atlassian.com/display/CONFDEV/Write+a+simple+Confluence+Space+Blueprint)However, mapping the structure of your organization onto the many features of Confluence is probably something that goes beyond the scope of Atlassian Answers.

We recently gave a [webinar on creating a sound information architecture](http://www.brikit.com/display/resources/Creating+A+Sound+Information+Architecture+In+Confluence) in Confluence which hopefully gets your thoughts flowing on how to organize things. [Contact us](mailto:solutions@brikit.com) if you wish to discuss this with an Atlassian Expert.

comments: author: Mary Hilshey
body: Is this webinar still available?


author: Michelle Rau HP
body: I'm interested in that too!


Tags: confluence-administration
Children Display Macro and Template
Asked by Margherita:

Hello,

I have some issues with the Children Display macro.

I have this tree structure: TemplateA --\> TemplateB --\> TemplateC

into the "TemplateA" you find a button to create a document from the "TemplateB" and into the "TemplateB" you find a button to create a document form the "TemplateC"

If I use the {children display} in the TemplateA, it works fine and it creates the structure TemplateB --\> TemplateC

Is it possibile use the {children display} also in TemplateB and TemplateC to show the entire hierarchy (TemplateA --\> TemplateB --\> TemplateC) so user can move easily form one document to another?

I would like to show both children and parent pages...

Thanks for your time and help,

Margherita


Answers:
author: Deividi Luvison
body: Hey Margherita,

I think you can achieve that if you use the page include macro:

<https://confluence.atlassian.com/display/DOC/Include+Page+Macro>

If you include the page A into there you would be able to see the table of content of page A, the only problem is that it would display any content of that page, which I don't know if helps you or not ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad").  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


Tags: child-page

cloud

confluence-cloud

hierarchy
which DB
Asked by Sambi Kolagotla:

since we are having all sorts of DB issues for any small upgrade, we would like to migrate our DB from SQL server, we have choice of MySQL and Oracle from RDMS, and choice of Mongo and Cassandra for NoSQL choices, which one is most suited for confluence size of our volume.

our current DB size is about 300 GB without attachments and our attachments on local storage are about 700 GB


Answers:
author: Nic Brough -Adaptavist-
body: Forget Mongo and Cassandra, they're not supported.

MySQL and Oracle are supported, and the best answer I can give here is you should select the one that is best supported inside your organisation.

However, there's a big red flag here. A 300Gb database for Confluence is very very large - that suggests large numbers of users, millions of pages, and you've been using it for many years. At this sort of scale, you probably should be looking at Data Centre installations.

comments: author: Sambi Kolagotla
body: we are looking into datacenter version as well, however before we take that big step further, we wanted a good DB that can deal our volume, MySQL and Oracle are equally supported in our enterprise.


author: Nic Brough -Adaptavist-
body: I'm afraid I'd toss a coin then. MySQL is obviously cheaper, but you'll be able to get support direct from Oracle if you have any issues with it. Oracle may also have functions that are better for supporting a large enterprise, but frankly, I'd talk to your DBAs about it. One of our clients is moving from MySQL to Oracle because of some of the features they could take advantage of in their setup, but a lot of it went over my head, as I'm not a DBA.Personally, I'd go with MySQL, but that is purely because I know it better than Oracle.


Tags: confluence-administration
How to use "Answers" module only?
Asked by rolo laria:

Is it possible to show the answers module only and disable the KB and all the rest?

I would like to build something similar than Atlassian Ansers: <https://answers.atlassian.com/>

Thanks!


Answers:
author: Joe Clark
body: Running Confluence Questions in the 'standalone' mode that we use on Atlassian Answers requires an system administrator to disable the **Confluence Spaces** plugin in the add-on manager. If you are a Confluence Cloud customer, you may not have the ability to do this, since you have limited access to the add-on manager.

Please note that we have not yet produced any official documentation on how to perform this customization, so there may be some unknown problems or bugs involved in making this change which we haven't discovered yet.


author: Roman Baranov
body: I would like to know how to do this also.


Tags: cloud

community

confluence-cloud

questions-for-confluence
Insert Code missing
Asked by rolo laria:

In "Answers" section I have a "Insert code" button in the wysiwyg editor.

But when a create an article, the "Insert code" button is missing!

Is it a bug?

Thanks!


Answers:
author: Paula Silveira
body: Hello there,

To insert code on Confluence page you may use a macro.  
To insert the Code macro into a page, please follow the steps below:

* In the Confluence editor, choose Insert \> Other Macros.
* Find and select Code Block macro.

Thanks and regards,  
Paula Silveira


Tags: cloud

code-block

confluence-cloud
Go edit plugins
Asked by Rushdiy:

Hi

I'm struggling to install plugins in my Confluence.

Navigated to manage add-ons . click upload add-on . pop-up: from this URL .

I'm missing the pop up that says from upload from this computer

please help

Regards


Answers:
author: Nic Brough -Adaptavist-
body: You cannot upload addons to Cloud Confluence.

You can select addons in your Atlassian account to be added to Confluence, and they will be added automatically when you "buy" them. ("Buy" is in quotes because a lot of them are free. But you still need to go through the account to add them). The list of addons available is limited to the ones Atlassian are prepared to support on Cloud.

See <https://confluence.atlassian.com/display/Cloud/Restricted+Functions>


Tags: cloud

confluence-cloud
Export Full Site to PDF
Asked by Olivier Coussau:

Hello,

I want to export my full Confluence Site to PDF.

I am administrator of the site but i cannot see any meny which allows me to proceed.

How does it work ?

Thanks in advance

Olivier


Answers:
author: Peter Bengov
body: Hey Oliver,

Please follow this doc on how to export a space to PDF: <https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+PDF>

Make sure that your user (although admin, but who knows) has the **Export Space** permissions for that particular space.


author: Nicolas Casel
body: Hi all,

Is a similar option available for "standard" users? Currently, they can export the page on which they are, but not the full space.

Thanks in advance,

Nicolas


Tags: cloud

confluence-cloud
Confluence Browser Icon
Asked by Ben Warburton:

I've been checking out the topic ...

<https://confluence.atlassian.com/display/CONF35/Changing+the+Confluence+Browser+Icon>

However, I am wondering if it is possible to change the browser icon space-by-space. I intend to publish same or similar content to different public spaces, each branded for a different product.

Thanks

Ben


Answers:
author: Ben Warburton
body: Hi Guilherme, thanks for that. Unfortunately your links don't seem to work so I can't access your material. I was told by Atlassian, however, that you can't actually change the browser tab icon on a space-by-space basis, but only at the Confluence instance level. It'd be great if there was a workaround to that.

Ben


author: Guilherme Nedel [Atlassian]
body: Hello Ben for Confluence 3.5 that can be changed in the Space Admin section, as described in this doc. If you are using a recent version from the application please refer to the updated information here.
not receiving email invitation
Asked by Fran?ois Le Boulaire:


Answers:
author: Mauro Badii
body: Maybe it is caused by a Browser Plugin that is entering a password in the form as <https://jira.atlassian.com/browse/CLOUD-7498>


author: Fran?ois Le Boulaire
body: Hello,

I have created a Confluence work space.

I have added users but they have never received the invite.

Tried corporate and gmail emails. Same results.

Checked the spam folders. no trace of the emails.

Any help appreciated.

Paco


Tags: cloud

confluence-cloud
Bob Swift SQL add-on: What is exactly the difference between Express and Pro version?
Asked by Hilde Van Brempt (Atlassian):


Answers:
author: Davin Studer
body: Here is a page with those details.

<https://bobswift.atlassian.net/wiki/display/SQL/Editions>


author: Hilde Van Brempt (Atlassian)
body: tx

comments: author: Davin Studer
body: Feel free to mark the question as answered. Thanks.
Copying a Parent and all it's children - Confluence.
Asked by Robert Underwood:

Hi,

I'm wanting to copy a full structure and all it content within my page on Confluence.

For example, I have a parent page with multiply children and I'll like to copy them all.

Any help would be grateful.

Thanks


Answers:
author: Stephen Deutsch
body: Hi Robert,

You might want to look into the free copy pages plugin that was just recently released (unofficially) by Atlassian:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-copy-page-hierarchy-plugin>


author: Rodrigo Girardi Adami
body: Hi Robert,

I was able to find this third party plugin that might help you to achieve this functionality. Page tree copy: <https://marketplace.atlassian.com/plugins/com.nurago.confluence.plugins.treecopy>

I hope this helps.

Cheers,

Rodrigo


Tags: confluence-administration
Can you export/share a confluence page to another confluence server?
Asked by Pa En:


Answers:
author: Alex Medved _ConfiForms_
body: You can also try to use our plugin, <https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confirest> to include your content from one Confluence into another in realtime (without exporting/importing).

Basically plugin acts as a proxy, allowing you to include the structured and unstructured content from any web service. Handles transparently the authentication details when necessary


author: AnnWorley
body: Yes, you can export the page to XML and then upload it to another instance. The instances need to be the same major version. More details in this article: <https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML>


Tags: confluence-administration
Find Drafts from all Users
Asked by MarkC:

We recently ran into a problem in which an employee left our company and we lost some documentation for a team. Our confluence instance is tied to AD, so his account was deactivated. I ended up going through the AD team to reactivate his account, reset his password, then log in as him in order to see his drafts (which in turned allowed us to save some other content he had started but not saved). Is there no way for a Confluence administrator to view drafts for a specific user? That feature would be incredibly helpful.


Answers:
author: Rodrigo Girardi Adami
body: Hi Mark,

I couldn't find this possibility in Confluence embedeed functionalities, so I've created this feature request for you here: <https://jira.atlassian.com/browse/CONF-35921>

I recommend to vote and also comment in that request ticket to increase popularity.

Cheers,

Rodrigo


author: Deividi Luvison
body: Hey Mark,

Besides Rodrigo's feature you can also use the following method to get ownership over the drafts:

1. Take a backup of your database for safety measures.
2. First Shutdown Confluence.
3. The run the query - "SELECT \* FROM user_mapping where username = 'target User'"
4. Take note of the target user_key.
5. Then run the query - "SELECT \* FROM user_mapping where username = 'my user'"
6. Now take note of your user_key.
7. After that run the final query:

```
update CONTENT SET CREATOR = 'your user key'where CREATOR = 'target user key'and CONTENTTYPE = 'DRAFT';
```

After you do that, all the drafts of the target user will be moved under your user at Profile Picture \> Drafts, with that you will be able to resume any edits of that user since they will now belong to your user.

Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.

comments: author: MarkC
body: That's great there's a backend way to do this, but that requires additional individuals with whom I already struggle to get their time. Plus, as the main admin and content creator, I have a lot of drafts already in my profile (is there a way to delete all drafts for a user through the UI rather than deleting one at a time?). I'm surprised this feature hasn't come up before.


author: Deividi Luvison
body: I'm afraid not my friend :(., to delete the drafts we would also require database manipulation, if you want to know how let me know so I can build the other query.


author: robert_egan_305
body: \[comment deleted by author\]


Tags: confluence-administration
Errors after trial license download froze
Asked by jason gill:

Hello,

I installed the latest trial version of Confluence and while I was trying to obtain a trial key, confluence froze. I restarted the service and received the following error and as shown in the screenshot. Known issue?conf error.jpg

HTTP Status 500 - java.lang.IllegalStateException: Spring Application context has not been set


Answers:
author: Rodrigo Girardi Adami
body: Hi Jason,

I believe there was some problem while writing the configuration file in Confluence at the startup. I suggest to:

1) Shutdown Confluence

2) Go to my.atlassian.com and retrieve an evaluation license from there

3) Remove the Confluence_home directory (The one that contains the confluence.cfg.xml file)

4) Start Confluence again

5) Provide the license from my.atlassian.com at the initial screen to setup confluence once more

I hope this helps.

Cheers,

Rodrigo


author: jason gill
body: Thank you very much, that resolved it.
Confluence text format
Asked by Jo:

Hi

Probably a ridiculously basic question but I can not figure it out.

I am trying to edit the text I write on a page in Confluence. I want to create a hyperlink that would expand a collapsed text, but I really don't know how to do.

this is how I want it to be like :

Click here for details (the entire sentence hyperlinked)p

bullet point list of details ( to be in collapsed state when page opens, and then when people click on the "click here" expand in the list ).

Hope you could advise.


Answers:
author: Paula Silveira
body: Hi Jo,

**To insert the Expand macro into a page using the macro browser:**

1. In the Confluence editor, choose **Insert** \> **Other Macros**.
2. Find and select **Expand** macro.

Thanks and regards,  
Paula Silveira

comments: author: Jo
body: thank you !exactly what I needed


author: DebbieR
body: Hi Jo, I think it's the expand macro you're looking for.<https://confluence.atlassian.com/display/CONFEAP/Expand+Macro>