youngmon/atlassian-qna huggingface dataset:
Space sidebar sliders
Asked by Petar Simic:

This is so frustrating. Somehow I cannot disable those features - Overview/blog/analytics/calendars. When I click on sliders, nothing happens. (!?)

Can someone help? Thanks.

"You can determine which items display in the sidebar. You can do this for overview, blog, and any apps, such as questions or calendars.

1. Go to the space in Confluence Cloud.

2. Select **Space Settings**from the sidebar.

3. Select **Edit sidebar** from the Manage space card.

4. Choose what appears in your sidebar.

The capabilities and cards available in Space settings depend on your permissions. Sidebar editing is only available to product and space administrators, along with permissions, look and feel, archiving, and deleting a space."


Answers:
author: Jack Brickey
body: Hi [@Petar Simic](/t5/user/viewprofilepage/user-id/5281807) , what do you see when you go to Space settings? I see the following.

![IMG_2307.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/272457i030E6FB6E27FD5E6/image-size/large?v=v2&px=999 "IMG_2307.jpeg")

comments: author: Jack Brickey
body: As stated in your post...

...Sidebar editing is only available to product and space administrators...


author: Petar Simic
body: I see the same, but nothing happens when I click on sliders. For example, when I disable the slider and refresh the page it reverts to a previous state, a green color slider.


author: Jack Brickey
body: Thanks for the detail. Indeed, I am experiencing the same thing. I can disable overview or blog and exit to view the space again, but they are still present, and when I go back into project settings, the two are still enabled. i'm gonna do a bit of research on this. It appears that you're on premium. I might suggest opening a ticket with Atlassian support as you should get a pretty quick response on it. If you do, please update the community here. I am using a free instance, and sometimes the behavior is different and I don't have access to Atlassian support.


author: Petar Simic
body: Thanks, Jack, I will contact support and get back here with an update.


author: Jack Brickey
body: I did find an example of it being broken then fixed...[CONFCLOUD-65693](https://jira.atlassian.com/browse/CONFCLOUD-65693) . It is reasonable to believe that there has been a regression.


author: Jack Brickey
body: Hi [@Petar Simic](/t5/user/viewprofilepage/user-id/5281807) , any word back?


author: Petar Simic
body: Developers have discovered this problem in the last few days, and they are already working on it to resolve it as soon as possible.  

<https://jira.atlassian.com/browse/CONFCLOUD-76255>  


author: Jack Brickey
body: Awesome! Thanks for sharing.


Tags: cloud

confluence-cloud
Links aren't working any more
Asked by Pete Cole:

Hi,

We've been using Confluence for a few years now, and everything has been fine. We have a lot of documentation in there now which is all linked together. To do that linking, we use the \[*DocumentName*\]() format. You type it in like that, and when you press space after the last close bracket, it would go off and create you a link (what we call a box-style link, as the name of the document is in a box) to that document name.

But in the last couple of days, this has stopped working. Instead it just spins for a second or two and just leaves it as a messy hyperlink that you can't do anything with.

Existing box-style links previously created in this method still work, and can even be copy-pasted into the document. But you just can't create any new ones. I've even tried this using an Icognito tab just in case there was some caching going on, but it does the same there.

Does anyone have any ideas?

Many thanks

Pete Cole


Answers:
author: Brant Schroeder
body: [@Pete Cole](/t5/user/viewprofilepage/user-id/5281698) Welcome to the Atlassian community

Have you tried clearing your browsers cache? Or using a different browser? Is this an issue for all users?

comments: author: Pete Cole
body: Hi Brant,

Thanks for getting back to me. Basically it's an intermittant problem. Sometimes the links resolve instantly, other times it just spins and spins before giving up. If you undo and then try again, sometimes it will work the 2nd (or even the 3rd time) but other times it just refuses to resolve it to a proper box-link.

Others in my team have reported similar issues, and that's across Chrome and Edge.

I've started using the Insert Link (Ctrl+K) which works most of the time even when the in-text resolving doesn't. But sometimes even the link that gets created from Insert Link displays a non-box style link, or displays that same long messy link that doesn't operate.

We do have a lot of small documents in the one Space (over 1,000 and climbing) so perhaps it's just because there are so many that it can't always find them in the expected amount of time.

Many thanks

Pete


author: Brant Schroeder
body: [@Pete Cole](/t5/user/viewprofilepage/user-id/5281698) You are on cloud correct? Is your connectivity good?


author: Pete Cole
body: Hi, yes we're using the Cloud version of Confluence, and yes no problems with internet connectivity. Thanks.


author: Brant Schroeder
body: [@Pete Cole](/t5/user/viewprofilepage/user-id/5281698) does it happen after you clear your browsers cache?


Tags: cloud

confluence-cloud
PDF Export overlaps when including pages + excerpts
Asked by Nacho Cortes:

Hi!

I'm creating a document I would like to export to PDF which receives data from different sources it includes;

- Other pages (/include page)

- Excerpted content from other pages (/excerpt include)

What I see is that exporting the source pages alone works fine, but when I do export the main one I see overlaps like these (see images below)

![pdfExport_1_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/272341iE5947980CA88F704/image-size/large?v=v2&px=999 "pdfExport_1_error.png")

----------

![pdfExport_2_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/272340i6B1DFC2A38B7FE61/image-size/large?v=v2&px=999 "pdfExport_2_error.png")

I'll attach how do they look in their original pages.

![pdfExport_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/272345i5CF30E6EBF0AA18D/image-size/large?v=v2&px=999 "pdfExport_1.png")

-------------------------------------

![pdfExport_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/272346i9C6EBAAC7E84D34E/image-size/large?v=v2&px=999 "pdfExport_2.png")

Am I doing something wrong? Is it a know bug?

Note that all these images are screenshots taken from the **Exported PDF**.

Greetings,

Nacho.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Nacho Cortes](/t5/user/viewprofilepage/user-id/1648020) This does look like a bug and I would suggest raising this to [Atlassian support](https://support.atlassian.com/)

comments: author: Nacho Cortes
body: Registered it as a Bug, let's see how it evolves.

<https://support.atlassian.com/requests/JST-900282>


author: Ananjan_Mishra
body: Hey [@Nacho Cortes](/t5/user/viewprofilepage/user-id/1648020)

In case you would like to have a third-party add-on, we have a solution that will possibly cater to your requirements.

[PDF Word HTML Exporter for Confluence Cloud](https://marketplace.atlassian.com/apps/1229213/pdf-word-html-exporter-for-confluence-cloud?hosting=cloud&tab=overview) will fulfill the use case just the way you want! I would recommend you give this solution a try and explore its functionalities.  
In case of any questions please feel free to raise a ticket [here](https://miniorange.atlassian.net/servicedesk/customer/portal/2) or contact us directly at atlassiansupport@xecurify.com  
**Best Regards,**  
**Ananjan Mishra**


Tags: cloud

confluence-cloud
Doc title in sidebar not showing children
Asked by gustavo:

Newbie question, apologies if this is the wrong place.

I created a new document with its internal structure and table of contents. It appears now on the team?s space sidebar but only as a single bullet, not as a right-pointing arrow with the sub sections visible upon clicking. What did i do wrong? Can I change this to see the subsections in the space bar without rewrite? Thank you


Answers:
author: gustavo
body: Thanks so much Sayed for your answer. I think the short answer is I created the whole thing as a single page with different headings, and now cannot see the sections in the sidebar, only main title

I have a table of contents at the top which enables direct navigation to the subsections

![pic1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/272362i7DB7767ECA142429/image-size/large?v=v2&px=999 "pic1.jpg")

But on the side bar you only see the single bullet, no clickable arrow to display subsections

![pic2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/272363iC9D2845C7ED4CAFE/image-size/large?v=v2&px=999 "pic2.jpg")

comments: author: Sayed Bares [ServiceRocket]
body: Thanks for confirming [@gustavo](/t5/user/viewprofilepage/user-id/5281578) that is the expected behaviour. The arrow will only show up if you put the subsections into child pages (if you choose to do this then make sure to insert a [children-display-macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-children-display-macro/) in your parent page) :)


author: gustavo
body: thanks Sayed, what would be the quickest / best way of making that conversion?


author: Barbara Szczesniak
body: [@gustavo](/t5/user/viewprofilepage/user-id/5281578) According to this post (<https://community.atlassian.com/t5/Confluence-questions/How-can-I-create-multiple-pages-from-one-Master-page-which-has/qaq-p/1777589> ), one way is to make multiple copies of the page and remove the text you don't want from each page.

You could also try

1. open the page for editing in 1 browser window
2. create a new page in a 2nd browser window (so you can see them side-by-side)
3. copy/paste from the parent page only the content you want on the child page
4. change the heading levels as needed
5. cut the text from the parent


author: Sayed Bares [ServiceRocket]
body: [@gustavo](/t5/user/viewprofilepage/user-id/5281578) welcome to the community!

How have you structured your subsections? Did you created them as separate child pages or they are all in the same page with different headings? Perhaps you can share a screenshot to understand better.


Tags: cloud

confluence-cloud
Can I bundle 3 lists together?
Asked by Nina W:

Hi,

When I organize my lists I have a list for every project and sometimes 3 lists are of the same client. Is there a way to clean up the view and combine the lists until I choose to open one of them?

Thank you!


Answers:
author: Rodolfo Moreira
body: Hi Nina, Welcome to the Atlassian community! I hope you're enjoying Trello.

Currently, there isn't a way to bundle the list together, the way I see it you have a few options to help you organize your workflow, you can either [filter cards on a board](https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/) by label, members assigned to cards, and keywords or you could just separate each project/client on a single board.

If you opt to add a label, you can then filter the board by label to see cards from specific lists or specific clients only on your board.

In case you choose separate each project/client on a single board you could use the [Workspace Table View](https://support.atlassian.com/trello/docs/workspace-table-view/) to help you view cards from multiple boards in the same Workspace, Workspace Table view can be filtered by list, label, member, and due date, and can be saved and shared with other Workspace members, however this feature is only available for Premium and Enterprise Workspaces.

I hope this helps. Have a great day :smile:
Ability to hide lists in Trello
Asked by Emily Prior:

I have the ability to see a menu of lists and filter them in Trello - see picture. I can click on 'hide all' in the menu and it hides all the lists and then I can just select a couple of list headers to show them. It's a great way of filtering out all the noise on the board and seeing only the lists that are relevant to me. Others want to be able to do this, but they don't have the menu and I can't find anything in Trello guidance on permissions about what this is, why I have it and others don't. Can anybody help?

![Trello Capture.PNG](/t5/image/serverpage/image-id/231105i7070AFADAF149946/image-size/large?v=v2&px=999 "Trello Capture.PNG")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Emily Prior](/t5/user/viewprofilepage/user-id/5104391) and welcome to the community,

It seems that you are using a chrome extension, possibly this one <https://chrome.google.com/webstore/detail/trellists-trello-lists-ma/dgnlcodfeenegnifnpcabcclldoceeml?utm_source=chrome-app-launcher-info-dialog>

comments: author: Emily Prior
body: Upon inspecting extensions, so I am! Interesting. I'll have to explore this further with IT dept. Thanks


author: Alex Koxaras _Relational_
body: Good to know that!

Kindly mark my answer as accepted, in order to help others in the community with similar questions. Thank you!


author: Emily Prior
body: Done.

Now looking at what other useful Trello chrome extensions might be out there!
Automatically email with list and card name
Asked by Nina W:

Hi,

I've managed to create and automation button that emails a certain member, but how do I insert info into the email that the members receive which is specific to the list and specific card this email relates to.

For example - the email says "you can now start working on the next item". How will the delivered person know which list and card I'm referring to?

Thank you!


Answers:
author: milynnus
body: [@Nina W](/t5/user/viewprofilepage/user-id/5104245)

Read this page if you have not

<https://support.atlassian.com/trello/docs/butler-variables/>

you can include {cardlink} and the when the recipient clicks on the link he will be taken to the card. This assumes he has access to the board.
About exporting data into csv file
Asked by Ryo Asuma:

Hi, I'm trying to export the data from a Trello board.  
I understand how to export all the data,  
but is there any way that I can export the data including only before-archived cards?


Answers:
author: Vishaal S
body: Hi Ryo,

Good day to you :)

I'm afraid that the archived cards will be included in the export by design, I'll be happy to pass your interest in an option to exclude those cards in the export.

Do let me know if you've more questions. I'd be happy to help.

Cheers,  
Vishaal S \| The Trello Team


Tags: export
My line manager has created a board in Trello, he shared the link. I am not able to access it.
Asked by Subhi Dev:

My line manager has created a board in Trello, he shared the link. I am not able to access it. My other team members are able to access it, when they clink on the link. I get an error that i am not a member. Can you please check and respond to my email id.


Answers:
author: Victor N
body: Hi Subhi, sorry to hear that you aren't able to access the board.  
Please share the link to the board with us via: <https://trello.com/contact>  
We will investigate the issue and then get back to you as soon as possible.

comments: author: Subhi Dev
body: hi Victor,

Thank you for looking into it. Below is the link.

<https://trello.com/invite/b/KYGYqHTG/ATTIb266aa21f2ae6ffc1d82e23f68862ef821D059BB/sac-report-rollouts>


author: Subhi Dev
body: hi Victor, I had to paste the link as a reply, since i wasnt able to get it done via the link you shared.

I used to access Trello regularly earlier. Not sure what went wrong now and i am getting a blank screen. If this cannot be rectified, is it possible to delete my existing id and i can get a new access?
Why has my teams Trello boards been added to an unknown organization?
Asked by Colleen Johns:

Hi

Our teams Trello boards have been added to an organisation identified as @lahc-nms. No one in the team knows who this organisation is. How do we go about getting it removed or changed? Information read in Trello suggests that the organisation is taken from the common domain name in our email address. If this is the case then it should be showing as @facs.nsw.gov.au


Answers:
author: Austin
body: [@Colleen Johns](/t5/user/viewprofilepage/user-id/5020056) Thanks for this report and for your feedback about this change. We've just made an update on our end and you should no longer see "lahc-nms" within Trello. You may have to sign out and back in for this change to reflect on your end.   

Please let us know if you continue to see "lahc-nms" in Trello. Thanks!
Email to board setting
Asked by Nick Fosberg:

I'm familiar with the email to board options but can you create multiple emails for ONE board to go into different lists?  

For example. I'd like to have 5 lists and create an email for each of those lists.   

<br />


Answers:
author: mustafa sener _Hipporello_
body: Hi [@Nick Fosberg](/t5/user/viewprofilepage/user-id/5103926)

I am the founder of Hipporello.

You can do this with Hipporello Service Desk. Service desk allows you to defined multiple inbound email addresses. And for each received email, it lets you create a card. In card creation action you can select the list that your card will be created and also you can set card details like name and description.

Once the card is created, you can communicate with the requestor on the Trello card itself. You don't need to go to your inbox to reply. In this way, you can use your Trello board as a shared inbox as well.

Please check out website <https://hipporello.com/service-desk>

You can find the detailed how to in the following documentation

<https://www.hipporello.com/blog/trello-shared-inbox/>

Let us know if you have questions via support@hipporello.com


Tags: cloud
If an automation marks a card incomplete will it work with other automations?
Asked by logan472:

With my current automation, one button adds a due date to the card, and then I have a rule set so that when a card is marked as incomplete it starts another automation:

when the due date is marked as incomplete in a card in the list "Shift Logs" with a name containing "LOG", move the card to the bottom of the list "Log Incomplete", and add the red "Log Incomplete" label to the card

but the second automation is not starting after the due date is overdue. How do I fix this?


Answers:
author: milynnus
body: [@logan472](/t5/user/viewprofilepage/user-id/5103894)

You have to use Due Date command triggers if you are simply testing based on Due Dates.


Tags: automation

butler
Can't get search operators to work
Asked by Bim Lloyd:

I can't seem to get search operators to work when I'm trying to search for cards. I'm trying to only search for cards on a specific board using the *board:boardid*operator but it seems to be just searching for the phrase "board:boardid"

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/230961i5D114FC7FFAB9208/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Rodolfo Moreira
body: G'day, Bim Lloyd! Welcome to the Atlassian community! I hope you're enjoying Trello.

Well, that's not the Trello id but the Trello board name. Boards have 2 types of ID, the short ID in the URL as shown here:

![Screenshot 2022-12-19 at 17.07.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/231241i9B7FB5BD445B1A70/image-dimensions/373x210?v=v2 "Screenshot 2022-12-19 at 17.07.16.png")

and the long ID which you can get via JSON:

1. Go to your Trello Board
2. Add ".json" to the end of the URL
3. Format the JSON so it's readable (you can find a JSON viewer online)
4. Search for idBoard - this will list your full Board ID

![Screenshot 2022-12-19 at 17.14.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/231243i8A73DF5AF2509D4C/image-dimensions/333x116?v=v2 "Screenshot 2022-12-19 at 17.14.23.png")

From my testing board, I tried it out with the following parameters:  

```
board:REW8aBil test
```

and  

```
board:63a0bbe0461d4e01d469e426 test
```

Both search results were successfully shown to me.

![Screenshot 2022-12-19 at 17.21.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/231248i092E2E9C258B9C5E/image-dimensions/414x187?v=v2 "Screenshot 2022-12-19 at 17.21.28.png")

If you need more information or help to troubleshoot your boards, feel free to [submit a ticket](https://trello.com/en/contact#/) with us.

Have a great day.
Billing - Group
Asked by Paty Cabrales:

I have one workspace with 3 boards.

Total users

Board 1 - 4 users (eg. Lisa, Nora, Paty, Ana)

Board 2 - 4 users (eg. Lisa, Mel, Paty, Karina)

Board 3- 4 users (eg. Lisa, Paty, Nora, Mel)

In total we are 5 users working, not all working on all 3 boards.

How many subscriptions do I need to pay?

CAn I pay them all from my account? or do they have to be paid individually from their log in?


Answers:
author: ManuR
body: Hi [@Paty Cabrales](/t5/user/viewprofilepage/user-id/5103487)

Our paid subscriptions count as a billable user any user who is a member on the workspace with the subscription as well as any guest (non workspace member) who has access to more than 1 board from that workspace.

In your particular scenario, you would have to pay for 4 accounts including yours assuming you're the only workspace member (1 workspace member + 3 users who have access to more than 1 board).

The subscription is paid in full by the workspace admin managing the billing infos so each user won't have to pay on their own.

You can find more infos on our help page available at <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/> :)

Cheers,   
Manu \| The Trello Team


Tags: cloud
Auto-sort tiles without due date to top of list?
Asked by Lindsay Schuiteman:

All of my Trello board lists are sorted daily by tile due date ascending.

This results in any tiles without a due date being pushed to the bottom of the list.

Instead, I want my tiles with no due date at the **top** of the list.

Does anyone know if this is possible? If so, how?  

For context, I am using the free version of Trello.


Answers:
author: Luciana Munhoz
body: Hi Lindsay!

How are you?

A suggestion that we can give you is to create a calendar automation rule and set it to sort the list in descending way so the cards without a due date will be at the top.

You can do that by going to the automation button on your board, and selecting rules and calendar tab \> create command button.

Here is an example for you, I select every day as an example, but you can choose the frequency according to your needs.

![calendarrule.png](https://community.atlassian.com/t5/image/serverpage/image-id/231155i9B0B8E28CA6B0D74/image-size/large?v=v2&px=999 "calendarrule.png")

Please check [this article](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#:~:text=the%20created%20command.-,Calendar%20commands,-Calendar%20commands%20perform) for more information about calendar automation. Hope that can helps you!


Tags: due-date
No "show menu" button anywhere!
Asked by Mary Lawrence:

In using Edge and taking one of your classes that shays click on the "show menu" button. There is NO show menu button anywhere. I have googled and I guess it should be in the upper right corner. it is not there. I have a paid version.


Answers:
author: ManuR
body: Hi [@Mary Lawrence](/t5/user/viewprofilepage/user-id/5103463)

The "Show menu" button has recently been replaced by a 3dot button also available in the top right corner on your board next to the "Share" button.

Clicking on that 3dot button should display the board menu normally :)

Cheers,   
Manu \| The Trello Team

comments: author: Mary Lawrence
body: unfortunately that did not work. I had to remove the "template" status and then I could see a menu. Seems strange.