youngmon/atlassian-qna huggingface dataset:
Errors after Bamboo 4.0 upgrade with plugins
Asked by Cameron Ferguson:

We just upgraded from Bamboo 3.3.2 to 4.0

We are noticing quite a few errors since the upgrade.

Symptons

* Each time that we open up a plan or a build result, the browser hangs for about 15-20 seconds before continuing.
* The "Application Links" section of the admin area 404s
* There are errors in the bamboo log all over the place, the big one is:  
  * \[OsgiPlugin\] Detected an error (BundleException) enabling the plugin 'com.atlassian.activeobjects.activeobjects-plugin' : Unresolved constraint in bundle com.atlassian.activeobjects.activeobjects-plugin \[20\]: Unable to resolve 20.0: missing requirement \[20.0\] package; (\&(package=com.atlassian.activeobjects.spi)(version\>=0.17.0)) \[caused by: Unable to resolve 21.0: missing requirement \[21.0\] package; (\&(package=javax.sql)(version\>=0.0.0.1_006_JavaSE)(version\<=0.0.0.1_006_JavaSE))\]. This error usually occurs when your plugin imports a package from another bundle with a specific version constraint and either the bundle providing that package doesn't meet those version constraints, or there is no bundle available that provides the specified package. For more details on how to fix this, see <http://confluence.atlassian.com/x/1xy6D>
  * Before we were getting another error about the JiraApplicationLink plugin and timeout waiting for service that seemed to synchronize whenever we would have the formentioned hangup problems


Answers:
author: Cameron Ferguson
body: Turns out to be this problem

<https://jira.atlassian.com/browse/BAM-9680>


author: Cameron Ferguson
body: Here is the other error we are getting at the time of the hangups when accessing the build result pages:

ERROR \[qtp10935283-14\] \[DefaultWebInterfaceManager\] Could not evaluate condition 'com.atlassian.bamboo.plugins.jiraPlugin.JiraResult  
WebItemCondition@1e68fab' for descriptor: com.atlassian.bamboo.plugin.systemjira:JIRA_${plan.key} (null) com.atlassian.applinks.host.OsgiServiceProxyFactory$ServiceTimeoutExceeded: Timeout exceeded waiting for service - com.atlassian.applinks.spi.util.TypeAcces  
sor
How Enable/Disable task executing in job?
Asked by Vladimir Avdeev:

?hen creating a new project requires the debug each step. I have a 20 tasks in Job, I want to verify only one. How to do it?


Answers:
author: Przemek Bruski
body: An improvement request that would help you is tracked [here](https://jira.atlassian.com/browse/BAM-11100) . Please watch and vote.


author: Renjith Pillai
body: Not sure about a builtin feature to run only one task. But as a workaround you can drag that task to the top, start the job and abort it after that task is completed.
Submit messages are not word-wrapped or truncated causing text to overlap when viewing the dashboard
Asked by Gabor Maghera:

Submit messages displayed in the dashboard are not truncated, causing it to overlap the favorite plans column.

(see attached screenshot)


Answers:
author: Jan Swaelens
body: I have noticed this in the 'Build Result Summary' too where the label of the (shared) repository is overwritten by the revision number when the rep label is a bit long (19 chars in our case).

Btw, can't find your screenshot?

comments: author: Gabor Maghera
body: Here's the screenshot. I initially created this entry through opening a [support ticket](https://support.atlassian.com/browse/BSP-6927) with Atlassian - there's an option to shadow the request on Answers. Apparently screenshots are not copied over.![](../../upfiles/Screen_Shot_2012-04-03_at_9.44.47_AM.png)
Bamboo OnDemand / Jira OnDemand / BitBucket Integration
Asked by Kris Brown:

Hey guys,

We have been a Jira user for about a year now. We recently went from Beanstalkapp to BitBucket and are trying to configure Bamboo. Originally we were waiting for Bamboo 4 to come out and it has (we tried on Bamboo 3 without success). My question is, how do we get our Bamboo OnDemand to upgrade to Bamboo 4? Right now it is: Version: 3.0.4-studio-8, Build: 2302, Build Date: 3/15/12.

We've been trying and trying to figure how to set it up correctly (on Bamboo 3) but the videocasts and instructions are all off slightly, but its enough to not let us go to the next step. Like we can't choose BitBucket as the repository URL (as in the videocast), our only option is <https://mycompanyname.atlassian.net/svn>, when we trying to create a "build" in Jira. I guess my second question would be, is how do we enable the option to select "BitBucket"?

Thanks for your help!

Current

![](../../../upfiles/current_1.jpg)

On the videocast:

![](../../../upfiles/videocast.jpg)


Answers:
author: Bastiaan Jansen
body: Currenty it is not (yet) possible to integrate the OnDemand Bamboo with either Bitbucket or Github. We are working on making this feature available for our OnDemand customers.  
Please see and vote on the following [feature request](https://studio.atlassian.com/browse/JST-4488)  

Unfortunately at the moment we do not have an exact ETA for this.


author: Robert Bridenbecker
body: We have to wait for Atlassian to upgrade OnDemand to use Bamboo version 4: <http://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Application+Versions>

I don't know about BitBucket --rob


Tags: bitbucket-cloud

cloud

jira-cloud
serveless-deploy needs OIDC support
Asked by Chris Young:

Please add OIDC support for serverless-deploy pipe AWS.


Answers:
author: Oleksandr Kyrdan
body: Hi [@Chris Young](/t5/user/viewprofilepage/user-id/2754819)

Thank you for your feature request!

Good suggestion we're working on it and notify you soon.

Cheers,  
Oleksandr Kyrdan

comments: author: Chris Young
body: How is it going?


Tags: bitbucket-pipelines

cloud

lambda
Is my laptop block in specific ip?
Asked by ghandi galila:

Hi this is the first issue i encounter during this past week. I can open bitbucket in my school. Bitbucket.org this one. But when im in the house. Or any work place. I cant access the site. I always get I can't reach this page. Right now i am using my phone. I only block at the laptop. Why???


Answers:
author: Nic Brough -Adaptavist-
body: There is something on your laptop, or on the network you are using your laptop on, that is blocking the access. If Bitbucket is reachable from other devices, it can't be anything else.

I'm afraid we can't tell you what you might have got on your laptop that might be doing this. Check the firewall and security settings to start with, but it might even be as simple as a broken dns lookup.


Tags: bitbucket-pipelines
How to configure the docker service in self hosted runner?
Asked by Rafael F_:

According to the documentation at:   

<https://support.atlassian.com/bitbucket-cloud/docs/pipelines-runners-frequently-asked-questions/>  

### "How do I set up proxy for docker images? {#toc-hId-1283093608}

With a self-hosted runner you can use a [custom docker-in-docker service](https://support.atlassian.com/bitbucket-cloud/docs/configure-your-runner-in-bitbucket-pipelines-yml/#Custom-docker-in-docker-image).  

`services:`  
`docker:`  
`image: docker:dind`  
`environment:`  
`HTTP_PROXY: "`<http://username:password@proxy2.domain.com>`"`  
`HTTPS_PROXY: "`<http://username:password@proxy2.domain.com>`"`  

<br />

Well, I'm doing that on self hosted runner and getting an error saying that I need to use a self hosted runner....  

"The 'services' section in your bitbucket-pipelines.yml file contains a custom docker service. Remove 'image', 'variables' and 'environment' from the docker service definition or use a self-hosted runner for the step."

<br />

Below one of the many attempts that failed....  

```
definitions:
    services:
       docker:
          image: docker:dind
           environment:
             HTTP_PROXY: "http://localhost"
             HTTPS_PROXY: "https://localhost"

image: alpine:latest

pipelines:
    branches:
        main:
          - step:
             name: Build Deploy rev-proxy
             runs-on: mylocalrunner
          script:
              - ping localhost -c 1
           services:
                - docker
```


Answers:
author: Theodora Boudale
body: Hi Rafael,

The runs-on parameter in the yaml file must contain a label named **self.hosted** . I believe that culprit here is that your yaml file has only the **mylocalrunner** label, so Pipelines doesn't see that step as a step that will run on your local runner.

You can modify the runs-on parameter as follows:

```
runs-on:
  - self.hosted
  - mylocalrunner
```

and this should allow the step to run on your runner. The label **mylocalrunner** should also exist on the runner you configured on Bitbucket website either from the repository settings or from the workspace settings.

Please feel free to let me know how it goes and if you have any questions!

Kind regards,  
Theodora


Tags: bitbucket-pipelines

bitbucket-runners

server
App password don't work for all API endpoints
Asked by Jannet van Dijk:

Hello,

I use the API in combination with the app password. When i call the following url I get a response:  

**<https://api.bitbucket.org/2.0/repositories/{MY-WORKSPACE}/{MY_REPO}/commits/?include=master>**

But when I call this url, I get a http_status 403. Does anyone know why?  

**<https://api.bitbucket.org/2.0/repositories/{MY-WORKSPACE}/{MY_REPO}/diffstat/87d4d49>**


Answers:
author: seanaty
body: Both of these APIs should require the same level of permission. 403 is the response that you'd get if passed in no authorization whatsoever (for a private repository). It is indeed odd that one of them would 200 while the other returns 403. I would check script for any typos.

comments: author: Jannet van Dijk
body: Thanks for the confirmation! Seems to have something todo with my code or request in PHP. When I run the request in postman with the same authentication method the request succeed. So will dive in to my code and figure this one out :)  

Thanks for the quick response!


Tags: api

bitbucket-cloud

cloud
I can't receive invitation email
Asked by Rohan Meghani:

Hi,  
My team manager try to invite me to a repository.

But I couldn't get invitation email never.

I checked spam mail box as well.

But no mails get arrived from bitbucket.org

Please help me to solve this problem.

Thank you.

Rohan


Answers:
author: Caroline R
body: Hi, Rohan! Welcome to the community!

I performed an analysis on our logs and confirmed that your email was blocked on the server, that's why you weren't receiving this invitation. This can occur when the system tries to send an email to the user and the account does not exist yet, is not activated, or it rejects the email for some internal reason.

In this case, I have removed the block from your email. Could you please ask your manager to **remove** the invitation and send you a new one? They can do this by following the next steps:

In case they have invited you to a **specific repository**:

* Access the workspace \> Go to the repo they have invited you to;

* Access the **Repository Settings** \> **User and group access;**

* Click on the "**invitation pending**";

* Select the "**Cancel invitation**" option to remove the invitation;

* Add your email again to send a new invitation.

In case they have invited you to a **group on this workspace**:

* Access the workspace \> **Settings**;

* Access **User groups** \> Open the group they have invited you to**;**

* Click on the "**invitation pending**";

* Select the "**Cancel invitation**" option to remove the invitation;

* Add your email again to send a new invitation.

Please let me know how it goes and feel free to share any additional questions regarding this case.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
Anyway to recover a deleted repo?
Asked by Alaric3183:

I mistakenly deleted a repo AND the local. Is there anything that an be done?

The repo is Alaric.Games.WordDescent, It was deleted between 10pm \& midnight on 27th September (and then recreated - it is empty now).


Answers:
author: Theodora Boudale
body: Hi [@Alaric3183](/t5/user/viewprofilepage/user-id/2910267),

On some occasions, the support team can help recover core repository content, as long as the deletion happened within the last 7 days. We are unable to recover metadata (like PRs, comments, issue tracker) or any content that was deleted past 7 days.

Since your repository was deleted yesterday, I went ahead and created a support ticket for you using the email of your community account, so an engineer can check if restoration is possible.

You should have received an email with a link to the support ticket. Just in case you haven't received it, please feel free to let me know and I can post the ticket URL here. The ticket will be visible only to you and Atlassian staff, no one else can view its contents even if they have the URL.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora

comments: author: Ian Sanderson
body: Hi Theodora,

Thanks you for progressing this problem. I can confirm that I have been contacted by the support team who are "looking into it". I can ask no more.

I guess I do have one question - was tagging this with "Atlassian-support" the magic touch? When I had no response in nearly 24 hours, I was disheartened.

Regards,

Ian


author: Theodora Boudale
body: Hi Ian,

You are very welcome, I'm glad to have helped.

The tag "atlassian-support" didn't play a role. If there is an emergency, you can use the Contact Us channel:

* <https://www.atlassian.com/company/contact/purchasing-licensing>

Then request an escalation and be clear that you've lost data and Atlassian support is required.

Workspaces on the free plan are only eligible for Community support as per our [support offerings](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html). Another way to get into support would be to upgrade your workspace to Standard plan during the issue period so you can create a support ticket yourself, and then downgrade back to Free once the issue is resolved.

Kind regards,  
Theodora


author: Alaric3183
body: Well it seems it is possible [Solved: Recover Deleted Repository (atlassian.com)](https://community.atlassian.com/t5/Bitbucket-questions/Recover-Deleted-Repository/qaq-p/1805128) Just need someone to initiate the process.


Tags: atlassian-support

bitbucket-cloud

cloud
Unable to access projects on bitbucket after being forced to create a new username
Asked by Raji Ismail Damilola:

I don't know if I am doing something wrong. I tried to login to bitbucket some minutes ago. But after a successful login, I was presented with a page to set my username. I knew I had a username originally so I was confused. I logged out and logged back in again but I was presented with same page. If I input my original username, an error occurred saying the username already exists.

So I used a different username and successfully accessed the bitbucket homepage. But it wasn't my original workspace but a new empty one. I am currently unable to access my original workspace and I have a few projects in there. As an example, my original workspace is accessed with username user1. When I was forced to create a new username, I created another one with user11. Now, whenever I login, I can only see the workspace of user11 and not user1.

I am currently able to push to one of the repositories showing that it still exists. I just need to be able to access these projects so that I can at least move them out. Please help and thank you.


Answers:
author: Theodora Boudale
body: Hi [@Raji Ismail Damilola](/t5/user/viewprofilepage/user-id/4573683),

Based on your description, it sounds like you might have attempted to log in with an email alias of the account. Log-in to Bitbucket is possible only with the primary email address, email aliases are used for Git aliasing only. An attempt to log in with an email alias will prompt you to create a new Bitbucket account.

If you don't remember the primary email of the Bitbucket account you want to access, my suggestion would be to try logging in with any other email addresses that you own, and see if one of them gives you access to your account.

If you don't remember the password of the Bitbucket account, you can request a password reset email for any other email addresses you own via: <https://id.atlassian.com/login/resetpassword>

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How to forward Bitbucket Server's logging to syslog-is these can be done by bitbucket Admins
Asked by Eragaraju, Nandini:

How to forward Bitbucket Server's logging to syslog

Is above can be done by bitbucket Admins?

If not done by bitbucket admins then whom we need to contact please let me know what's the next process i need to follow.

how can i raise a ticket to QOS Support![b1.PNG](/t5/image/serverpage/image-id/162135i7FD2AFE10A7F90CE/image-size/large?v=v2&px=999 "b1.PNG")![b2.PNG](/t5/image/serverpage/image-id/162136i171BEFBA8BDDB91F/image-size/large?v=v2&px=999 "b2.PNG")![b3.PNG](/t5/image/serverpage/image-id/162137i04E64B98D5AB7308/image-size/large?v=v2&px=999 "b3.PNG")


Answers:
author: Christian Glockner
body: Hi,

This needs to be done by someone who has access to the operating system and the filesystem where Bitbucket Server is installed.

Cheers,

Christian

Premier Support Engineer

Atlassian

comments: author: Eragaraju, Nandini
body: Hi Christian thanks for your reply. can you please help me how i can reach out to bitbucket installation team.


author: Christian Glockner
body: Hi,

This is something you will need to find out on your end - they are people in your organization who are in charge of the machine that Bitbucket Server is running on.

Cheers,

Christian

Premier Support Engineer

Atlassian


Tags: bitbucket-server

server
How do I add a design document (done in LibreOffice) to my repository?
Asked by Graeme Costin:

Having the source code in a BitBucket repository is good, but I want to make a couple of design documents written in LibreOffice available to any future contributors to the project.


Answers:
author: Caroline R
body: Hi, [@Graeme Costin](/t5/user/viewprofilepage/user-id/3626800)!

Thank you for reaching out to Atlassian Community!

You should be able to add this file using the same process you use to add and push your code. Could you confirm if you are facing any problems adding this file to your repository?

Also, if this file is not a text document and it's a large file, I suggest you move this file to LFS, this way you'll get shorter clone and fetch times. You can follow the steps on the following documentation to use Git LFS in Bitbucket:

* <https://support.atlassian.com/bitbucket-cloud/docs/use-git-lfs-with-bitbucket/>

Please, feel free to share any additional questions regarding this subject.

Kind regards,  
Caroline


Tags: bitbucket-cloud

cloud
Not able to see branch commits. Bitbucket shows No commits available
Asked by pushpakbende:

From today onwards, in my commit section for all branches, suddenly Bitbucket start showing me the commits of previous branches which is nearly 50-60 days old commits on the top.

I have just commited \& pushed my code into X branch, but when I ma checking into X branch, Bitbucket shows "No commits available". Due to which, even commit-section for All branches is not reflecting new commits


Answers:
author: pushpakbende
body: Now, automatically, Bitbucket started to show commits. Might be some glitch issue that came \& automatically got resolved.

I am able to see all my branch commits individually \& in all commit-section as well.


Tags: bitbucket-cloud

cloud

commit
SourceTree install is not a valid win32 application
Asked by PlanningDev:

Im trying to install sourcetree on a Windows Server 2003 X64 machine and im receiving a "Is not a Win32 Application" error.


Answers:
author: PlanningDev
body: Ya just saw that. Our new server is 2008 so I initially got the same error there but once I got .net 4.5 installed it worked. Thanks


author: J. Caldwell
body: Hate to be the bearer of bad news, but you won't be able to run it on a server 2003 machine:

<http://www.sourcetreeapp.com/faq/>

Win7 and up...so theoretically you'll be able to get it to run on server 2008.
Source Tree Slowness, Almost Unuseabe
Asked by PlanningDev:

Is Source Tree extemely slow on Windows? My git repo's are out on servers so they are mapped through the network but even while plugged in at work its super slow. 5-10 min to refresh the repo changes. 5 min commit times, staging is the same.


Answers:
author: stevestreeting
body: Git's speed comes largely from the fact that everything is a local operation - by putting your repository on a remote drive you're completely eliminating that advantage so it's not a good idea. Run your repo locally and push to your server instead when you want to share.


author: PlanningDev
body: I figured that was the case. However the problem I have is that I am using GIT in a scenario where the files are developed/controlled by another program (IBM Cognos TM1). My goal is simply to use GIT as a way to see code change within that directory and track the changes to issues in JIRA using Stash and Fisheye. Unfortunately this means I can't setup GIT the way a true software development process would work. Im going to see if I can put sourcetree directly on the server that our software runs as most of our developers use Remote Desktop and develop from there anyway.

comments: author: stevestreeting
body: OK, just to make you aware another alternative to remote desktop is to pull changes from the server repo into a local repo so you can look at them, or to use a post-commit hook on that server repo to automatically push those changes somewhere else.


author: PlanningDev
body: Looks like GIT GUI is also slow from my own machine. This must be related to WAN.


author: PlanningDev
body: I was using the system git. The speed really isnt any better either way. Using the GIT GUI on the server that git is running is superfast. Almost no delay. Using source tree from my system is slow.


author: Malik
body: Is your SourceTree instance using embedded git or system git. Then if you try with one of this git directly from command link, is it also slow?