youngmon/atlassian-qna huggingface dataset:
Migrating Confluence (5.6.3) Server data to Confluence Cloud.
Asked by Jack Zhou:

Hi,

I need to migrate most of the current data from company's on-premise confluence (version 5.6.3 unable to upgrade) to the Confluence Cloud.

It seems I'm not able to use the Cloud Migration Assistant for Confluence.

Except for copy and paste, page by page is there any other easy option?

Cheers


Answers:
author: DPKJ
body: [@Jack Zhou](/t5/user/viewprofilepage/user-id/3770209) Welcome to the community!

Cloud Migration Assistant is best bet when it comes to migrating data from on-premise Confluence Server instance to Confluence Cloud instance.

Space import functionality which is available on Confluence cloud will also not work in your case as it require Confluence Server version above 6.1

Now looking at all possibilities, I can only suggest two work around (if you can't upgrade your existing Confluence Server instance)

1. Go page by page (it is surely time consuming and not the best way but you are stuck)
2. Ask for help from Atlassian Solutions Partners, or Atlassian itself (they have special category in support service desk for migration)
   * I attended a session by Atlassian on migration and this was one of the take away.
   * As per Atlassian, as migration is the process that you only need to execute once in a lifetime, you should not be shy in taking external help.

comments: author: Jack Zhou
body: Thank you for your help!


Tags: confluence-cloud
Hi Everyone! How to create an End user document for a software product
Asked by vaibhav_jain:

I am creating an end-user document for a software product and I am in need to understand the following.

1. Best practices/templates for creating such a document.

2. A simple document highlighting the standards to be used while creating a document like what should be the font size, when to use Bold/Italic, how to number, when to use subsections etc. \[Basically for everyone to refer and follow when they plan to edit or update the document\]


Answers:
author: Ollie Guan
body: Hi [@vaibhav_jain](/t5/user/viewprofilepage/user-id/3770485) ,

Confluence comes with bundled templates, such as the meeting notes and requirements templates. These are known as blueprint templates, and you can customize them to suit your needs. Alternatively, create your own templates, with whichever macros, instructional text, variables, and other content you desire.

e.g

Product requirements: Define, track, and scope requirements for your product and feature.

How-to article: Provide step-by-step guidance for completing a task.

<https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>

![TIM??20200220121325.png](https://community.atlassian.com/t5/image/serverpage/image-id/83705i6DFCE15F4F5B5D38/image-size/large?v=v2&px=999 "TIM??20200220121325.png")
Set up Pie Chart does not display in Dashboard
Asked by Ratvadee Sagarik:

Normally I Check the pie chart and it display the correct information but today seems like an information in the pie chart disappear.

Anyone facing the same issue?


Answers:
author: Syed Ali Raza
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/83719i538C9EA974B35292/image-size/large?v=v2&px=999 "Capture.PNG")


author: Leigh Butterworth
body: We have the same problem - once created it will display but not after a refresh (only the pie chart title displayed) and attempting to edit it will throw the error: "Unknown error occurred rendering this gadget."

![2020-02-20 15_59_53-Cbus Security Services - Operations - JIRA.png](https://community.atlassian.com/t5/image/serverpage/image-id/83710i51301DFA2AFE8E78/image-size/large?v=v2&px=999 "2020-02-20 15_59_53-Cbus Security Services - Operations - JIRA.png")


author: Caryn Wilson
body: I'm having the same problem. Pie charts are not displaying on my dashboards.


author: Wira
body: Yes, i'm facing the same thing from today morning.


Tags: cloud

confluence-cloud
Can't seem to point a template to a specific parent page
Asked by Crystal Ayco:

I created a new tempate for my workspace and I want to have any pages created from that template to post under a certain page within the space. However, I can't seem to figure it out with the latest updates. I could of swore I could point these in the right place through labeling or location setting in the actual custom template. Help!


Answers:
author: Diego
body: Hey [@Crystal Ayco](/t5/user/viewprofilepage/user-id/3770254) ! Thanks for reaching out.

There is a way for us to specify a page as the parent for template created pages. We can use the Create from template macro. The process is actually reversed, we designate a page as a child of another page.

When we place this macro within a specific page, all pages created using that button will be created as a child of the page where the macro is placed.

Here we can check the documentation for the macro:
> * [++**\[Confluence Cloud\] Create from Template Macro**++](https://confluence.atlassian.com/confcloud/create-from-template-macro-724765187.html)

Another thing that can yield similar results is the usage of the Content By Label Macro. This macro will display all pages, regardless of being created by templates or not, that contain a specific set of labels.

You can check more about the usage of this macro here:
> * ++**[\[Confluence Cloud\] Content by label macro](https://confluence.atlassian.com/confcloud/content-by-label-macro-724765178.html)**++   

I hope this sheds some light on your issue! Looking forward to your reply.


Tags: cloud

confluence-cloud
Emailing content to Confluence
Asked by Bronagh Quinn:

For confluence cloud, is there a way to email content and append to an existing page or create a new one?

Are you aware of a similar plugin to this which works with Confluence Cloud:

[https://marketplace.atlassian.com/apps/21973/send-email-to-page?hosting=server\&tab=reviews](https://marketplace.atlassian.com/apps/21973/send-email-to-page?hosting=server&tab=reviews)


Answers:
author: Vero Rivas
body: Hi [@Bronagh Quinn](/t5/user/viewprofilepage/user-id/746838)

Look at this addons, maybe can help you

[https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud&tab=overview)

[https://marketplace.atlassian.com/apps/1223249/mailto-wiki-send-emails-to-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1223249/mailto-wiki-send-emails-to-confluence?hosting=cloud&tab=overview)

[https://marketplace.atlassian.com/apps/1225724/email-confluence-page?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1225724/email-confluence-page?hosting=cloud&tab=overview)

Cheers


Tags: cloud

confluence-cloud
How do I reassign edit rights to a page with edit restrictions, created by a now unlicensed user?
Asked by Anna Goranson:

We have a page in our confluence library that was created by a previous employee who restricted editing to only her. Everyone else is "view only" permissions. The previous team is now unlicensed and the account no longer exists in our Atlassian ecosystem. See below for wording on permissions.

Is there a workaround to reassign permissions to someone else?

_______________

Page restrictions:  
Only PREVIOUS TEAM MEMBER can edit this page. (set by PREVIOUS TEAM MEMBER at Mar 29, 2018 12:36)


Answers:
author: Gopal Rathi
body: Hi Anna ,  

Users with 'Admin' permissions in the respective space, or users with the System Administrator global permission can remove restrictions from that page.  
So I would recommend reaching out to those for your instance.

comments: author: Anna Goranson
body: Thanks for your response, Gopal! I am a super admin and it doesn't seem to give me that option. Do you know how I would do that?


author: Gopal Rathi
body: Go to **Space Administration/ Space tools** \> **Permissions** \> **Restricted Pages** .  

There you could find the referenced page and in front of the same should be a little padlock to "remove restrictions"  

hope that helps !


Tags: cloud

confluence-cloud

permission
PDF embeds display blurry, or not at all.
Asked by Nick Williams:

We're trying to create a page that has 10-20 .PDF's attached that the user can scroll through looking at thumbnails of each to find the one they need.

When I use the "Insert Files \& Images" it displays, but its very blurry and unreadable  
<https://prnt.sc/r4ste0>

When I use the PDF macro, it's just blank.

Any suggestions?


Answers:
author: Fabienne Gerhard
body: Hi [@Nick Williams](/t5/user/viewprofilepage/user-id/706404)

couldn't see your image but made similar experiences you're talking about. Images\&Files makes PDFs very blurry. PDF macro is a bit tricky, too.

We are using [Link Preview for Confluence](https://marketplace.atlassian.com/apps/1211473/link-preview-for-confluence?hosting=server&tab=overview) a free app for Server you can define with different settings. Hovering the image you get the defined range (for example PDF). It works for us.

Hope I could help.

comments: author: Nick Williams
body: Nice. This may work.

Do you know if it has the ability to always display the preview, without having to pass the mouse over the link? We'd like to display several on a page at once.


author: Fabienne Gerhard
body: Hi [@Nick Williams](/t5/user/viewprofilepage/user-id/706404) - not sure - you can probably get this in the settings. Our solution is using blurry preview with a short description. User can than use mouse over and scroll through the whole pdf in a great solution.

This makes it possible to show round about 7 pdfs on one page (or even more) - when user is interested it's possible to check out for more without clicking.


Tags: confluence-server

server
OauthTokens are not generated under Authorized Applications while accessing Confluence gadget
Asked by Bhushan Marathe:

When some users access the Confluence Gadget through Jira Dashboard, they are not able to see the Confluence content under the gadget. It prompts the user to login and authenticate and later throws an error stating, problem authenticating user.

The application links are working fine, the user can login to both Jira and Confluence using his credentials, but through this method he gets the error.

Also the user profile -\> settings -\> View Oauth Access Tokens -\> Authorized applications show as None to user.


Answers:
author: Diego
body: Hello [@Bhushan Marathe](/t5/user/viewprofilepage/user-id/3729169) !

As I understand, a single user is having issues while using the Confluence Gadgets from within Jira.

There is a number of things that could affect the behavior between applications. A few of them are SSL, proxy, incorrect application name used during setup.

With this in mind, we could first move towards the test with another user. You can also take a look at common issues with OAuth in Application Links here:
> * ++**[\[Application Links 7.0\] OAuth troubleshooting guide](https://confluence.atlassian.com/applinks070/oauth-troubleshooting-guide-976760299.html)**++

With this behavior, I would like to ask you a few questions for clarification.

Here we go:
> 1. *Which version of Confluence are you using?*
> 2. *Which version of Jira are you using?*
> 3. *Is this affecting other users as well?*
> 4. *Has this worked at some point in the past?*
> 5. *Does this happen when the user tries to access using another browser?*
> 6. *Does this happen when the user tries to access using another machine?*
> 7. *Can the user use Jira Gadgets in Confluence?*
> 8. *Are both applications (Jira and Confluence) running on the same server?*
> 9. *What is the exact error that is shown when the user tries to use the gadget? Could you send us a screenshot of the error?*

As a last reminder, ++*take care not to share sensitive information with the screenshots and information shared here in the community*++. We are in an open space where everyone can see everything.

Let us hear from you! Looking forward to your reply.


Tags: confluence-server

server
Server version new WYSIWYG availablity. Automatically convert Heading to anchor in server version
Asked by Quadro:

**1)** Am I right that **Server** version of Confluence doesn't have this feature  
when every**heading is highlighted as page anchor** via #someAnchor

![anchor.png](/t5/image/serverpage/image-id/83657iB565BF92A9DF45EF/image-size/large?v=v2&px=999 "anchor.png")

**2) and new WYSIWYG is not available at Server version as well** ?

![wysiwyg.png](/t5/image/serverpage/image-id/83658i5D8B9C4FFB38E587/image-size/large?v=v2&px=999 "wysiwyg.png")


Answers:
author: Dominic Lagger
body: Hi [@Quadro](/t5/user/viewprofilepage/user-id/3759714)

As far as I know:

1. No, in confluence server this isn't possible
2. No, the new editor isn't available on confluence server

Regards,

Dominic


author: Quadro
body: The features I mentioned above seems to be available in Cloud version only, am I right?


Tags: anchor

confluence-server

server

wysiwyg
Can I change an existing basic page to a new basic page template keeping the comments?
Asked by Jasha Aitchison:

We have many pages already built in our wiki spaces that have comments we want to keep with the pages. Is their any way to update the page template (only for basic pages) while still keeping the comments?


Answers:
author: Shawn Masters
body: I would copy the pages and test this before execution. We had to roll back our entire Confluence instance to the existing page due to a myriad of different issues.

To answer your question, all comments should be retained when moving the pages to the new editor.

comments: author: Dominic Lagger
body: When you copy a page, the comments arent't copied.


author: Jasha Aitchison
body: I noticed in the sidebar it seems they are creating a beta for what I am trying to do:

<https://community.atlassian.com/t5/Confluence-Cloud-articles/Convert-your-old-pages-to-the-new-editor/ba-p/1292275>


Tags: cloud

confluence-cloud
What's the difference between a site and a space on confluence server?
Asked by Samantha Nelson:

What's the difference between a site and a space on confluence server?


Answers:
author: Dominic Lagger
body: Hi [@Samantha Nelson](/t5/user/viewprofilepage/user-id/3754423)

A [space](https://confluence.atlassian.com/doc/spaces-139459.html) is a container, which contains sites (mostly known as [pages](https://confluence.atlassian.com/doc/create-and-edit-pages-139476.html)).

![space_pages.png](https://community.atlassian.com/t5/image/serverpage/image-id/83662iA71D746421CD3B4D/image-dimensions/395x304?v=v2 "space_pages.png")

Regards, Dominic


Tags: confluence-server

server
child display macro, Include Excerpts limits
Asked by Devin Parker:

I am using a child display to list child pages that are a set of FAQs with a small intro and have included the "**Include Excerpts".**

This is great except, except it shows the first question. I would like to show the child page, and the small intro.

How can I limit the **Include Excerpts** so that it stops "including" before the FAQs begin?


Answers:
author: Shannon S
body: Hello Devin,

I hope you are doing well. I've just come across your question. I noticed it was left unanswered, so I was hoping i could help you out with this.

If it's still an issue you're having, could you help by providing some additional information?

I understand that you're using the [Children Display Macro](https://confluence.atlassian.com/confcloud/children-display-macro-724765170.html) to create a list of pages, each one being a separate set of FAQs.

Could you let me know how the child pages are built? I'm assuming that it's not one question per page, but rather a small category of questions. You mentioned that there's a small intro on each page, and then you're using [Excerpt Include Macro](https://confluence.atlassian.com/confcloud/excerpt-include-macro-724765190.html). What do you have displaying in these macros?

Lastly, you said you want to restrict the information being displayed by the Excerpt Include Macro somehow, by not including any information past the FAQs. I'm not really sure I follow this example, would you be able to provide a screenshot of the information you need to include?

Thank you!

Regards,

Shannon


Tags: confluence-cloud
REST API call to return page attachments (created or modified after a certain date)
Asked by Harvey Bennett:

Hello community,

There was a post from a while back asking about how to get attachments of a confluence page via REST API. <https://community.atlassian.com/t5/Answers-Developer-Questions/confluence-pages-get-attached-files-via-REST-API/qaq-p/529873>

The reason I'm asking is I have over 1000 attachments on a page and its growing every day. The problem is I don't want to see the old attachments anymore in my REST call because the data has already been handled from them and I just want to look at newer attachments only with the call. I was wondering if this could be taken a step further somehow and get attachments for a page within a specified time range or greater than a certain start time (this can based off either its modified or creation date)? I didn't see any attributes showing dates in the returned JSON but maybe someone knows a way to check for this :/

Thanks


Answers:
author: Davin Studer
body: You could use the CQL search REST API like this. Replace {Your Server} with your Confluence server and {Containing Page ID} with the page id that the attachments are attached to. This will get attachments to that page that are created or updated in the last 14 days.

```
https://{Your Server}/rest/api/search?cql=type%20%3D%20attachment%20and%20container%20%3D%20{Containing Page ID}%20and%20(created%20%3E%3D%20startOfDay(%22-14d%22)%20or%20lastmodified%20%3E%3D%20startOfDay(%22-14d%22))
```

This is the CQL not URL encoded ...

```
type = attachment and container = {Containing Page ID} and (created >= startOfDay("-14d") or lastmodified >= startOfDay("-14d"))
```

comments: author: Harvey Bennett
body: I was not even aware that Confluence had its own query language. This was exactly what I needed. Thank you!


Tags: confluence-server

rest

rest-api

server
Table of Contents Alignment Issues
Asked by Megan Ellis:

Hi all - having a strange issue in Server v7.2...

In one space, my table of contents macro stays on the page and is responsive, regardless of browser zoom or sidebar width (see image 1.)

In another space, which is identical (in fact - space that works was copied from this space), the TOC macro falls off the page if the browser is at 100% and you make the sidebar wider. (See image 2.)

On both pages, the column with the TOC macro is set to 300px. I tried with a % of page instead and the problem was the same. Even though you can't see it in Image 1, the picture in the column beside the TOC column is the same (811 px width) in both pages.

The settings on the columns, as well as the Space stylesheet and sidebar configuration are identical. Same browser and browser settings are being used. Any ideas what else could be going on here?

My preference is for both pages to behave the way Image 2 does, where the content is responsive and not cut off the page.

Thank you in advance!![Image 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/83636i0DFC6AB0CD820624/image-size/large?v=v2&px=999 "Image 2.PNG")![Image 1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/83637i87B3AFA21EC53E82/image-size/large?v=v2&px=999 "Image 1.PNG")


Answers:
author: Matt Reiner [K15t]
body: Hi [@Megan Ellis](/t5/user/viewprofilepage/user-id/3534860)

Are you using sections to separate the TOC from the rest of the content? If so, perhaps some unwanted formatting was added to the section that's affecting the TOC in the space with the issue. Maybe inspect the section using the [Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor) to compare it on pages from each space.

You could also check out my team's app, [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence), which adds a table of contents on every page, without the need of using sections and the TOC macro. The Help Center theme---which you can [see in action on our help site](https://help.k15t.com/scroll-viewport/latest/the-help-center-theme-168363702.html)---is responsive, so it should have the functionality you're looking for.


Tags: confluence-server

server
How can I delete organisations permanently?
Asked by Vladislav:

Hello,

I have created an organisation once and now want to delete it.  
How can i do it?  

fyi: I saw this answer from 2017  
but design has changed and I cannot find same button on new one  
<https://community.atlassian.com/t5/Jira-questions/How-can-i-delete-organizations-permanently/qaq-p/691623>


Answers:
author: Vero Rivas
body: Hi [@Vladislav](/t5/user/viewprofilepage/user-id/647000)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Delete-organisation/qaq-p/1685818>

<https://confluence.atlassian.com/cloud/organization-administration-938859734.html>

<https://community.atlassian.com/t5/Jira-Software-questions/How-to-delete-organisation/qaq-p/1348637>

Cheers


Tags: cloud

confluence-cloud
How do I reuse the same table format?
Asked by Cooper Meredith:

I have a table in confluence that I would like to use multiple times. Is there a way to copy and paste the table format? I don't want to have to keep creating the same table multiple times when I can just copy and paste it


Answers:
author: Richard Bouchacourt
body: Hello [@Cooper Meredith](/t5/user/viewprofilepage/user-id/2913178) ,

You have two ways :  
1/ You highlight the table. Start before the table and end after the last cell.

2/ Copy the Confluence page and edit the new one to delete or add some content.

Richard

comments: author: Cooper Meredith
body: [@Richard Bouchacourt](/t5/user/viewprofilepage/user-id/3705248) - that doesn't seem to solve it though. When trying to highlight the table, it only highlights the text within the table, not the format itself.


author: Richard Bouchacourt
body: Did you edit the page ?


author: Victor Mutambuki
body: Cooper,

Make use of [template](https://confluence.atlassian.com/doc/create-a-template-296093779.html) which are global and can be used in any space.

Victor


Tags: cloud

confluence-cloud
I have groups set up with permissions can i set up a few of those users into teams
Asked by Jenny Thompson:

i want teams of users so that i can give them team access to pages rather than adding them individually by the hundreds!


Answers:
author: Dominic Lagger
body: Hi [@Jenny Thompson](/t5/user/viewprofilepage/user-id/2830825)

Do I understand you correctly. You have created some groups in confluence? If yes, the answer is easy:

You can just add the group to the space. --\> [assign space permission](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html)

If you just want a restriction for the group, this you can also do with add the group to your restriction. --\> [Add or remove page restrictions](https://confluence.atlassian.com/confcloud/add-or-remove-page-restrictions-724764891.html).

Hope this helps

Regards, Dominic


Tags: cloud

confluence-cloud