youngmon/atlassian-qna huggingface dataset:
I would like to include certain content(synchronised)of one page to another page.
Asked by Tanvi Gulati:

![tablescopyconfluence.png](/t5/image/serverpage/image-id/38667iE8D416C05511F753/image-size/large?v=v2&px=999 "tablescopyconfluence.png")

How can i add content in PageB \& Page C? i tried to use exclude and include macros, but it includes the full content of Page A. However i would like to distribute it to different pages \& add more columns to the table.

Any pointers please?


Answers:
author: Nic Brough -Adaptavist-
body: To get more columns in the table, add them.

To include a part of a page in another page, try the include-excerpt macro instead of include

comments: author: Tanvi Gulati
body: Thanks for replying.

include-excerpt, only adds the first part of your page, so for Page C for an example- it will only include Table1, doesn't give me possibility to add just Table 2.

Also i cannot add any new column while using include-excerpt macro.


author: Tanvi Gulati
body: [@Nic](/t5/user/viewprofilepage/user-id/864083) : Any other suggestions or way around?


author: Nic Brough -Adaptavist-
body: No, because these do what you're asking. Excerpt include includes part of a page.

I don't understand what you mean by "can not add new column" - try editing the page with the table on it, and click "add new column"


author: Tanvi Gulati
body: Hey [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)Nic: you can see in the video- page A with three tables, which i tried to include in page B.

It only inserts the first table

Also i cannot add any other column, to the table added.

<https://vimeo.com/303687775>

Hope that helps to explain the issue.

Thanks


author: Nic Brough -Adaptavist-
body: The video doesn't work.

But it sounds like you are not wrapping the excerpt around all the data you need.

As for adding columns, my only guess is that you're trying to edit the displayed data, not the source. Try editing the source.
Implementing multiple page trees within a single space.
Asked by SB:

Hello.

I'm a relatively new Confluence user attempting to wrap my head around some basic concepts with a trial version of the server package.

I'm trying to replicate the page tree organisation that CryEngine maintains for its [documentation](https://docs.cryengine.com/display/CEMANUAL/CRYENGINE+V+Manual).

As you can see, the documentation seems to start off with three levels on its sidebar; clicking each takes users to a separate URL with its own page tree. Are these separate URLS's separate spaces, or pages within the same space?

I'd like for my structure to begin with four basic levels as CryEngine's documentation does, with each level containing its own page tree such that when a user clicks on these levels, they do not see the page trees of the other levels.

The only way I can seem to replicate this on my trial version is by having the four levels exist within a single tree, and having their respective trees fit in as children. What am I missing?

Thanks for your help.


Answers:
author: Ryan Fish
body: [@SB](/t5/user/viewprofilepage/user-id/2286479)

I do not believe you are missing anything. The "children display" gadget will give you the tree structure on the page itself for children of a parent page.  
The side bar just displays whatever page(s) you create under the Main space.

* To structure four basic levels, create four pages under the Main space.
* Create children pages under those 4 basic level pages.
  * Dependent pages will show under the carret for each 4 basic levels on the sidebar.
* A "children display" shows the tree structure on each page it is included on, for only the specific parent page and its children.  
  * Create a "children display" on each basic level page to see the tree on each basic level.

Enjoy

Ryan

comments: author: SB
body: Thank you, [@Ryan Fish](/t5/user/viewprofilepage/user-id/1496621)!

While neither of the responses directly gave me what I was looking for, they directed me to figuring out how to get it done anyway.

What I've done is create four spaces with four homepages corresponding to the four basic levels; these four homepages I've applied to each space's sidebar via wiki-markup as hyperlinks, so that they're displayed on each space above their respective page trees.


author: Ryan Fish
body: [@SB](/t5/user/viewprofilepage/user-id/2286479)

i forgot about space tools option:  
Check space tools/ configure sidebar. Select page tree.


Tags: confluence-server

server
automatic restart of confluence
Asked by ????????? ????????:

I put the file "startup_bundled_jre" and the file "shutdown_bundled_jre" on the automatic launch of shortcuts, but the files do not start and, accordingly, the application does not stop and does not start every day. I would like to debug an automatic restart of the confluence.  
Tell me please, has anyone encountered a similar problem?  
What are some ways to solve it?

Tried to make a service for confluence, tried various task schedulers and other standard Windows tools to debug Confluence restart.

Help please.


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@????????? ????????](/t5/user/viewprofilepage/user-id/2347852),

What is the version of Confluence you are using? The best way is set the service script in the "Services". In order to do so, you can review [this page](https://confluence.atlassian.com/doc/start-confluence-automatically-on-windows-as-a-service-172071.html). If you have not followed these steps, it is suggested to set the Confluence on Windows as a Service.

Thanks,

Yoga
How to activate main menu bar in Confluence?
Asked by Webmaster SOMO:

I am on the trial version of Confluence / Jira / Atlas, and would like to activate / create a horizontal main menu at the top of the screen that shows up across the platform. The aim of this menu is to offer future users easy access to the relevant applications, spaces etc. The sidebar menu to the left is simply too confusing.

However, I cannot find a way to activate a horizontal menu from the admin settings and there is no add-on called "Top Navigation Bar" that I can turn on or off, as suggested here <https://community.atlassian.com/t5/Jira-questions/Can-the-main-menus-be-disabled-hidden/qaq-p/827638>

Does anyone know how to resolve this?


Answers:
author: Nic Brough -Adaptavist-
body: Cloud does not have a top menu bar. You have to live with the sidebar on the left.

comments: author: Webmaster SOMO
body: Hi Nic, that's a pity! Eventually we will probably go for the Server edition, but for internal demonstration purposes I hoped to be able to set up an easy to navigate platform...


author: Lisa
body: Is this still a missing feature for the cloud version?


author: Nic Brough -Adaptavist-
body: No, they moved the bar back to the top a couple of years ago because the left-side one never worked properly (as everyone told them when they did it)


Tags: cloud

confluence-cloud

menu

navigation
Is it possible to install LaTex JSMath on a Data Center version of Confluence
Asked by Rolf Schweingruber:

We need support for mathematical expressions in confluence and our company runs the data center version.


Answers:
author: Alexis Robert
body: Hi [@Rolf Schweingruber](/t5/user/viewprofilepage/user-id/2346711),

as far as I can tell, it [looks like](https://marketplace.atlassian.com/apps/1215007/latex-jsmath-wrapper-plugin?hosting=server&tab=overview)this addon is only available for the server version, not Datacenter.

However you could always try and reach out to the author to check if he has any plans on releasing it for Datacenter !

Regards,

--Alexis


Tags: confluence-server

server
Question about implementation about confluence
Asked by ujkimbitbucket:

Hello.

I wrote this question because I'm curious about the implementation features of Confluence.

Could I know a little bit about it?

When I edit a page in Confluence at the same time, I can see the part where the status is expressed in real time. I wonder how the implementation of this part went.

Could you tell me if there's anything I can refer to, even if it's not direct?

Thank you for answering a variety of questions each time.

Good day!


Answers:
author: Shannon S
body: Hello,

I believe you're referring to the [Collaborative Editing](https://confluence.atlassian.com/doc/collaborative-editing-858771779.html) functionality.

If you have disabled Collaborative Editing previously, you may no longer be seeing that feature.

* [Administering Collaborative Editing \> Change the editing mode](https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html#AdministeringCollaborativeEditing-Changetheeditingmode)

Have a look above to see if you have turned it on or off.
> To change the editing mode:

1.
   > Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Collaborative editing**.
2.
   > Choose **Change mode**.
3.
   > Select a mode and choose **Change**.

Let me know if you have any trouble.

Regards,

Shannon
Rendering content depending on the selection done in filter.
Asked by Rahul Kumar:

I'm looking for a solution in which a few parts of content change (code snippets) depending on the selection done in the filter (select OS, browser, and resolution).

Example- <https://www.browserstack.com/automate/java>


Answers:
author: Diego
body: Hello there Rahul!  
Currently, Confluence does not have a **native function** that does exactly this. We could workaround this and reach **similar results** by using two macros together:
> - Expand Macro
>
> - Code Block Macro

Inserting an Expand Macro and then within it, the Code Block Macro. Granted, it will occupy more space than the example you provided. In edit mode, this setup would look like this:

![Screen Shot 2018-12-05 at 16.37.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/39556iA89CEC0A6AAA529E/image-dimensions/375x219?v=v2 "Screen Shot 2018-12-05 at 16.37.32.png")

Further, there are third-party solutions that may help you out. One of them is **Advanced Codeblock Macro** :  

**[Advanced Codeblock Macro - Marketplace Page](https://marketplace.atlassian.com/apps/1211159/advanced-codeblock-macro?hosting=server&tab=overview)**   

**[Advanced Codeblock Macro - User Guide](https://codeclou.io/advanced-codeblock-macro/2.5.0/user-guide/)**   

Let us know if this helps out your objectives!


Tags: atl-adm

atlassian-marketplace

cloud

confluence-cloud
Error in content update notification [com.ctc.wstx.exc.WstxLazyException]
Asked by Ryan:

Hello,

We are getting below error in email notification when mention someone in Confluence

??: \[com.ctc.wstx.exc.WstxLazyException\] Unexpected character '\<' (code 60) excepted space, or '\>' or "/\>" at \[row,col {unknown-source}\]: \[1,383\]

Is there any idea of how to fix it.

Thank you!

Ryan


Answers:
author: Simon Merrick
body: Hello, this is a known issue. I have been able to reproduce it in confluence 13.0. Please see <https://jira.atlassian.com/browse/CONFSERVER-57660>


author: Shannon S
body: Hello Ryan,

Does this error occur on every page in Confluence, or only certain pages?

Has the content from the page been copied from elsewhere and might contain hidden characters?

Finally, what version of Confluence are you using?

Regards,

Shannon

comments: author: Ryan
body: Hello Spaniol,

Thank you for your reply!

Not all of them. but many of them show error. Mainly mention someone.

Vesion: 6.10.1

Best Regards,

Ryan


author: Shannon S
body: Hello Ryan,

Thank you for confirming. This is generally because there is customization on the page or caused by certain 3rd party add-ons.

1. If you create a copy of the page, do you have the same issue there?
2. If you physically copy the content from Edit mode and paste it into a brand-new Confluence page, do you have the same issue?
3. Does it matter which user you mention?
4. Try removing all customization on your instance and also turning on [Safe Mode](https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html).
5. I would also recommend installing a Source Editor (one of the first two listings linked on [this Marketplace page](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=source%20editor)) and use it in order to see if there's any extra characters hidden somewhere. This can happen if you copy and paste content from another place (such as Notepad, a website, etc.)

Let me know how it goes.

Regards,

Shannon
What would be the hardware requirementto configure Jira service desk customer and Confluence user
Asked by Nikhil:

Hello Team,

We would like to implement Jira in our project , We did some POC to configure Service desk and confluence. And we would like to know what would be the Hard ware requirement to configure both in the same server for production environment.

I went to some documentation and willing to make a two/three node cluster with shared directory and shared database. Here we would like to know How much memory we required for shared drive and also are we good to add NAS storage. and DB requirements.

We appreciate your help. Looking forward to hear from you.

Thank you


Answers:
author: David Friedrich
body: Hi Nikhil,

have you seen this already?:  
<https://confluence.atlassian.com/confeval/jira-service-desk-evaluator-resources/jira-service-desk-what-are-the-hardware-requirements-for-hosting-jira-service-desk-on-premise>  

This takes you directly to the requirements for Jira application:

<https://confluence.atlassian.com/adminjiraserver/jira-applications-installation-requirements-938846826.html>


Tags: confluence-server

server
Format
Asked by Petroula Saragas:

Hi,

I have been using confluence to create standard responses for my team to use in their daily work. Most of the formatting is fine when copying and pasting into outlook to send emails.

The issue I am having is with table formatting or column formatting. This is what I want the text to look like:

![template.png](/t5/image/serverpage/image-id/38625i315F02CCABD04D7D/image-size/large?v=v2&px=999 "template.png")I have tried using tables and columns. I want it to be easy to copy and paste without having to change the formatting when it is pasted.

Can you help?

thanks.


Answers:
author: Bill Bailey
body: Are you copying the table from the HTML view of the Confluence page? Then pasting that version into an Outlook email?

comments: author: Petroula Saragas
body: So after posting my question I found the answer to my question. I have now created a formatted word document and used the word macro with in the page to display the template. This has kept all my formatting in outlook.


Tags: confluence-server

server
tagging users in Confluence has stopped working for all users
Asked by John Power:

All of sudden all users are unable to tag users in the comments section on Confluence pages.

We can still tag them when we edit the confluence page. We haven't made any changes to Confluence since it was working last.

Any ideas?


Answers:
author: Fabienne Gerhard
body: Hi [@John Power](/t5/user/viewprofilepage/user-id/1271669)

did you try to rebuild your search index?

http://*your-confluence-url*/admin/search-indexes.action

If it's not working - have a look on [rebuilding content index from scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html).


Tags: confluence-server

server
Initial Setup and not able to create space on confluence
Asked by Mukunda Thapa:

Hi Actually I cannnot create a space on my newly setup confluence.

It just spins and spins creating space and nothing happens.

I have choosen to use jdbc:postgresql://localhost:5432/confluence_db


Answers:
author: Nikola
body: Hi Mukunda,

Go to your confluence-home directory and see what's written in the *atlassian-confluence.log* at the moment you hit the create space button - it will give us a better idea why it's spinning endlessly.

In the meantime, try disabling Collaborative editing temporarily and test again.

\[ General Configuration \>\> Collaborative editing \]

Also, if you're using a Proxy, bypass it by accessing Confie via localhost:port

Keep us posted.

Cheers,

comments: author: Mukunda Thapa
body: Its not working still.

Even I cant turn of collaborative editing

![cant turn of collaborative editing.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/38868iB5E97B20206C4C1D/image-size/large?v=v2&px=999 "cant turn of collaborative editing.JPG")


author: Mukunda Thapa
body: And which logs you are after

![confluence logs.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/38869i876398C7540D21CC/image-size/large?v=v2&px=999 "confluence logs.JPG")


author: Nikola
body: Those are server logs, tail the application logs from your confluence-home dir (application data/logs) and check what's in there.

Also, make sure that you have a dedicated user to run confluence and that all files are owned by it. Run "ls -la" in both confluence-home \& confluence-install directories and if they are owned by root or else, make sure to use chown -R to change ownership to confluence user.


author: Nikola
body: Which DB version are you using? Check if you are using a supported version.

<https://confluence.atlassian.com/doc/supported-platforms-207488198.html>


Tags: confluence-server

server
HTML Form to Replace Information in the Document
Asked by Fabio Galera:

Hello folks,

I have a confluence Space which have many STEP-by-STEP procedures for implementing servers, network, etc.

One of our pains right now, is to change the COMMANDS to reflect to correct names, servers, and configuration.

I came with the idea of Creating a FORM in top of the page with some INPUT on that, like SERVERNAME, USERNAME, etc

and in the documentation it self, I used some tags \<%SERVERNAME%\> and \<%USERNAME%\>:

```
`...`
`<omitted>`
`-- Connect using the username in the server`
`$ ssh <%USERNAME%>@<%SERVERNAME%> `
...
<omitted>
...
```

Using HTML Macro, I was able to create the form and the javascript\&colon;

```
<script type="text/javascript">
function RefreshPageContent(x) {
  console.log(x.getElementsByTagName("input"))
}
</script> 

<form class="aui" id="FormToRefresh"> 

<div class="field-group"> 
  <label for="text-input">Servername</label> 
  <input class="text" type="text" id="SERVERNAME" title="ServerName"> 
  <div class="description">ServerName</div> 
  <input class="text" type="text" id="USERNAME" title="Username"> 
  <div class="description">Username</div> 
</div> 

</form> 

<button class="aui-button aui-button-primary" onclick="RefreshPageContent(self.document);" id="RefreshDetails">Refresh</button> 
```

The problem now is how to access the main document to replace the BODY ? As It use iFrame, I cant access outside of it, and if I put the function out, I cant access it as well.


Answers:
author: Tim Terfort
body: Four years later, looking for the same. Did you find a solution for this use case?


Tags: atl-adm
When would you use a How-to article vs a Troubleshooting article when setting up your knowledge base
Asked by Susan Mangan:

I am creating an FAQ for tier 1 support. I see there are 2 templates (or blueprints). How-to article and Troubleshooting article. When would you use one over the other? They both seem extremely similar.


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Susan Mangan](/t5/user/viewprofilepage/user-id/2344948),

You are right! Both seem extremely similar.

Simply put, 'How-to' articles are more task oriented and 'Troubleshooting' articles provide solution to problems someone might encounter while installing, configuring or using any app. For example:

* How-to: How to add restrictions to an Atlassian User
* Troubleshooting: How to resolve 'xxx' script error for a Confluence add-on

How-to articles need not be task oriented all the time. They may also address some of the troubleshooting topics many a times, or customer issues or customer asks and so on. It absolutely depends on how you want to communicate to your user/customer or where your customer generally looks for additional help. We can conveniently say 'How-to' is a superset of 'Troubleshooting'.

Hope I didn't confuse you more! :)

Thanks

Sireesha
Custom create form and workflow in Confleunce and Polling
Asked by Brian Taylor:

I have a requirement to create forms in Confluence, however in addition want to have the ability to review the results of the survey/forms and have he ability to vote on the submissions.

I have found add-ons that have the capabilities for create different forms (Forms for Confluence, ConfiForms) but having the voting component on the results I have not found anything yet.

Any suggestions ?


Answers:
author: _Fabian A. Lopez
body: Hi [@Brian Taylor](/t5/user/viewprofilepage/user-id/594677), we implemented Confiform and we are using the voting component, send email upon creation and creating pages from the same form. I really like the add on and it is very powerful. It will require some learning to start, but the resources available from the vendor are really good.
Confluence had problems starting up
Asked by Bastian K?mmerling:

Hello,  

when starting up Confluence, the following error occurs:  

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:dblowercheck (Check to ensure the database correctly supports lower() for non-ASCII characters)

unable to create new native thread

Self-hosted CentOS 7, MySql 5.7

Thanks and best regards,  
B.


Answers:
author: Daniel Eads
body: Hey Bastian,

Confluence does some checks to make sure everything is set to the right character encodings. MySQL is notorious for having character encoding issues - let's try ensuring everything is set there and see if that clears things up.

1. Stop Confluence (if it's not already stopped)
2. [Run the queries from the Collation and Character Set KB article for MySQL](https://confluence.atlassian.com/kb/how-to-fix-the-collation-and-character-set-of-a-mysql-database-744326173.html)
3. Try starting Confluence

We've also got more info about the [suggested setup in MySQL itself](https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html)for some heavy reading. But start off with the collation and let us know how that goes.

Cheers,  
Daniel


Tags: confluence-server