youngmon/atlassian-qna huggingface dataset:
Access token failed?
Asked by Abby Miller:

I'm getting these errors from Confluence when trying to add a Jira macro to a Confluence page. Confluence asks me to "Login \& Approve" to retrieve data from OnPoint Digital JIRA. When I click the "Login \& Approve link" I get this error:   

**Authentication failed!**

An error occurred while trying to obtain an access token. For application link   

**OAuth Problem Details**

* Failed to get token from service provider. Secret is missing in response.  

  <br />

  <br />

What does this mean, and how do I fix it? I think it may have something to do with the fact that Jira is on our company server, and Confluence is not... Thank you for your help!


Answers:
author: Daniel Eads
body: Hi Abby,

It sounds like your Confluence and Jira instances already have an app link set up between them. That's why you're able to at least see Jira in the dropdown.

However, it looks like the applink may be unhealthy. Jira needs to pass an authorization back over to Confluence to tell Confluence that you're Abby in Jira too (so that it knows which issues you can see, open issues using your username, etc.) and that seems to be what' stuck.

The support tools in both Jira and Confluence should help troubleshoot problems with the AppLinks. We've also got a [pretty substantial troubleshooting](https://confluence.atlassian.com/applinks/troubleshoot-application-links-755338283.html) guide to work through. Have your Jira or Confluence administrator take a look at the Applinks in application administration to get the application's diagnosis of what the issue is - Jira and/or Confluence should both give a pretty good idea to the administrator of what needs to be fixed. And link them to the troubleshooting guide for more steps to work though.

We're also happy to help if there's a more specific error in the application logs!

Cheers,  
Daniel


author: Martin Hilbig _team neusta_
body: "We've also got a [pretty substantial troubleshooting](https://community.atlassian.com/t5/Confluence-questions/Access-token-failed/qaq-p/939978) guide to work through. "

Is it me or does the "troubleshooting guide" link lead back here? While this is quite an old thread, it is still top search result for the issue.

comments: author: Daniel Eads
body: Quite right - not sure how the link wound up broken! I've fixed it in-line, this is the correct URL: <https://confluence.atlassian.com/applinks/troubleshoot-application-links-755338283.html>


author: Martin Hilbig _team neusta_
body: Much appreciated Daniel \<3


Tags: atlassian-support
Broken German Umlaute in Confluence Cloud?
Asked by Andreas Schnederle-Wagner:

Hey there,

just switched from Confluence Server to Cloud - but it seems German Umlaute are broken in Cloud? Any Idea on that?

Tested in 3 different Browsers.

![confluence_umlaute.jpg](/t5/image/serverpage/image-id/37587iD4E5B77BC99FCC27/image-size/large?v=v2&px=999 "confluence_umlaute.jpg")

<br />

<br />

Everywhere - also in Admin Menues and so on ...Any idea on that? ;-)thx, bye from AustriaAndreas Schnederle-Wagner


Answers:
author: Andreas Schnederle-Wagner
body: seems like this Bug is the Source of the Problem: <https://jira.atlassian.com/browse/CONFCLOUD-65057>


Tags: confluence-cloud
confluence erro
Asked by kim:

I have got an error. I think that confluence throws it.

It is : "*Unable to populate the root directory".*

*I would like to know which method thorws it and what it the problem.*

*Can someone help me, please ?*

*thanks*

*Kim*


Answers:
author: Yoga Reddy {Appfire}
body: Hi [@kim](/t5/user/viewprofilepage/user-id/2288335)

Can you let us know the version of Confluence you are using? Where exactly you are seeing this error message and when? If Confluence is throwing any error, you can review the atlassian-confluence.log and share the logs

Thanks

Yoga


Tags: confluence-server

server
Set "secure" the confluence-language cookie
Asked by Juan P Gomez:

Hello there,

Is it possible to set the cookie "**confluence-language**" to secure?

![cookie.PNG](/t5/image/serverpage/image-id/37585i933FEA2CF4FB30C2/image-size/large?v=v2&px=999 "cookie.PNG")

Best regards


Answers:
author: Stephen Sifers
body: Hello Juan,

Having secure cookies can be very useful and helpful especially when your IT or security teams complete audits and find cookies such as the one shown above. When Confluence is using HTTPS and the configuration file is set for scheme=HTTPS and secure=True then the authentication and user cookies will be set to secure. With this said, there are other cookies which may not be set to secure as they are only storing product presentation information. Confluence user details are not stored within these cookies. Here is a list of other cookies:

* confluence.list.pages.cookie
* confluence.browse.space.cookie
* confluence-language
* AJS.conglomerate.cookie

More information about these cookies can be found at [Confluence Cookies](https://confluence.atlassian.com/doc/confluence-cookies-160794071.html).

For setting Confluence up using SSL you can see [Running Confluence over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html).

This may not be exactly what you are looking for, so there is an option for you to submit a feature request to add the Confluence-Language cookie as a secure cookie. To create a feature request, go to the [Create Feature Request](https://jira.atlassian.com/secure/CreateIssue!default.jspa) site and fill out the form, ensure you choose suggestion. When you fill out the feature request please ensure to state a use case for the feature. Once you have a feature request created, please link it back to this post so others may find, vote and watch your feature request.

I hope you find this helpful.

Regards,  
Stephen Sifers

comments: author: Juan P Gomez
body: Hello Stephen,

Thank you for your guidance. Here is the link <https://jira.atlassian.com/browse/CONFSERVER-57536>

Best regards


author: Lavanya Putta
body: any update about this issue?


Tags: atl-adm

confluence-server

server
Theme Name - https://tempoplugin.jira.com/wiki/
Asked by Ivan Ivanov:

Hello,  

I was wondering if you could help me finding the theme of <https://tempoplugin.jira.com/wiki/spaces/TEAMS020/overview> as I've been looking for it, but could not find it or a similar one if this one is Custom and isn't available on the Internet.  

Thanks.


Answers:
author: Shannon S
body: Hi Ivan,

Are you referring to the colored sidebar that Tempo uses?

Tempo is using Confluence Cloud for their documentation, and it appears that they've just [changed their color scheme](https://confluence.atlassian.com/confcloud/customizing-color-schemes-724765499.html).

Theming is not possible within Confluence Cloud by default, but there are several [theming add-ons](https://confluence.atlassian.com/confcloud/working-with-themes-724765503.html) that you can use.

Let me know if you have any questions about that.

Regardsl

Shannon


Tags: confluence-cloud
Profile List macro
Asked by ecmwf:

can we restrict profile list macro to specific user in confluence


Answers:
author: Shannon S
body: Hello,

Can you clarify which macro you are referring to? Are you referring to the [User List Macro](https://confluence.atlassian.com/doc/user-list-macro-139546.html) or the [User Profile Macro](https://confluence.atlassian.com/doc/user-profile-macro-189432828.html)?

The User List Macro you can restrict to display only users from a certain group. The User Profile Macro you restrict to show a single user.

If you meant "restrict from" instead of "restrict to" then no, it's not possible to restrict certain users from seeing the macro.

If you weren't referring to either one of these macros, can you show me which macro you're referring to?

Regards,

Shannon
I want to create several retrospective templates based on the blueprint one in confluence.
Asked by Elaine Cawthorne:

I can see how to edit a blueprint but I want to 'save as' so that when I go to do a retrospective I can choose from a number of templates so I don't sent the team the same questions each time. Is there a simple way of doing this?


Answers:
author: Elaine Cawthorne
body: all sorted - the wonders of cut and paste!
Mange users pictures /avatar
Asked by Hesehus IT:

Hi,

what is the best way to mange all users pictures / avatar on all Atlassian products.?


Answers:
author: Francesc_Arb?
body: Hi [@Hesehus IT](/t5/user/viewprofilepage/user-id/746251),

if you mean where are the pictures placed in your server, you can find it in your Jira Home:

\<JIRA Home\>\\data\\avatars

if you mean a place to manage users with an avatar in one place for the admin user, there is no place for it.


Tags: confluence-server

jira

jira-server

server
Confluence: Encoding issues
Asked by Olivier Laumonier:

Hello,

We have a problem with the encoding since this morning. We are French and some characters are not displayed correctly.

It worked fine until then.

Is it a problem from the server side or do we have a parameter somewhere to fix this?

![Confluence.png](/t5/image/serverpage/image-id/37560iB9A0E2A3F233054C/image-size/large?v=v2&px=999 "Confluence.png")

Thanks in advance


Answers:
author: Harald Rickmeyer
body: issue solved Friday 16th of Novmerb for German webpage by Atlassian:

\>\>

Hi, There.

Your instance was affected by a problem in our backend. All the services are up and running now and you shouldn't experience reported problem anymore. We're really sorry for the inconvenience caused by this. Rest assured that all our teams are fully dedicated to providing you great service using Atlassian products.

Kind Regards  
Suren Raj

\<\<


author: Francesc_Arb?
body: Hi [@Olivier Laumonier](/t5/user/viewprofilepage/user-id/2286641),

check this doc URL for your character encoding: <https://confluence.atlassian.com/doc/configuring-character-encoding-174010.html>

Hope it works!

comments: author: Harald Rickmeyer
body: We have the same issue in Germany since 14th of November.

See topic

German Umlaute at web page {#toc-hId-1848685060}
------------------------------------------------

I've opened a ticket at support,

We've got the following information:

\>\>

Suren Raj commented:

Hi, Harald.

We have identified incident related to Special Characters are not Displayed Correctly that is currently affecting multiple cloud instances. Our Developer is currently working hard on restoring back the service to normal levels. Apologies for the inconvenience.

Please watch the below bug report to get further updates on the progress on this issue.

* <https://jira.atlassian.com/browse/CONFCLOUD-65057>

Regards,  
Suren Raj  
Atlassian Cloud Support

\<\<

So I hope they will solve it.


Tags: cloud

confluence-cloud
Where can I add a new user macro?
Asked by Paula Cristina Vaz:

Hello.

I want to add a new user macro, but I cannot find the place to do it.

Can you help me?


Answers:
author: Bill Bailey
body: My understanding is that you cannot have user macros in Confluence Cloud. You may be able to package the macro as a plugin and get around it that way.

comments: author: Paula Cristina Vaz
body: Thanks [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089)

How do I do that?


author: Bill Bailey
body: Well it is a bit involved. But here are the very broad steps:

1. Set up a server instance of Confluence (can be local on your machine) for testing.
2. Develop and test your user macro on the test instance (installing as a normal user macro).
3. Install the Atlassian SDK and create the plugin skeleton
4. Insert the user macro code into a [user-macro-module](https://developer.atlassian.com/server/confluence/user-macro-module/)
5. Compile the plugin

And voil?, you now have a user macro as a plugin and it can be installed as any other plugin. Of course, I left out a number of steps. But once you have the process down, it is rather simple (even I can do it!).

Packaging user macros this way makes them much easier to install, especially on multiple servers (or when you have a group of macros), and allows additional files to be installed, for example custom CSS.


author: Paula Cristina Vaz
body: Hi [@Bill Bailey](/t5/user/viewprofilepage/user-id/502089).

Thanks for the answer.

We are using confluence in the cloud.


author: Francesc_Arb?
body: Hi [@Paula Cristina Vaz](/t5/user/viewprofilepage/user-id/1780228),

I don't understand what you really need. Could you add some more information?

comments: author: Paula Cristina Vaz
body: Hello.

I'm using confluence cloud and I need a macro to list spaces by category, but I cannot find the place to add the new macro. :-)

Where can I add a new macro to my confluence?


author: Francesc_Arb?
body: Hi [@Paula Cristina Vaz](/t5/user/viewprofilepage/user-id/1780228),

in order to have a list if spaces based on their categories you can use the Spaces List macro (here is the doc URL: <https://confluence.atlassian.com/confcloud/spaces-list-macro-724765290.html?_ga=2.120841613.448570383.1542192279-1125479650.1525245948>) and select the option related to category.

Hope it works!


author: Paula Cristina Vaz
body: Thanks for the information, but it does not work.

I would like to have a page with two panels: one with the list of team spaces and the other with the list of project spaces.

Space list macro does not do the trick, because when you select teams in one panel, he updates the second panel. Is a very limited macro.


Tags: cloud

confluence-cloud
German Umlaute at web page
Asked by Harald Rickmeyer:

Since today the (left) navigation pane, settings pages and control buttons in Confluence (cloud) does no more show German Umlaute "?", "?",...

like "Pers???nliche Bereiche" or "Einstellungen f???r Anh???nge"

The posted content of pages is ok, it only affects the site itself and all subsides as well as administration and billing page.

Browser is firefox 64bit 63.0.1 @Winpro 64bit machine.

Same effect at Edge Browser.

Any idea?


Answers:
author: Bill Bailey
body: Looks like someone else is having that issue [https://community.atlassian.com/t5/Confluence-questions/Confluence-Encoding-issues/qaq-p/939546?utm_source=atlcomm\&utm_medium=email\&utm_campaign=digest_notification\&utm_content=topic](https://community.atlassian.com/t5/Confluence-questions/Confluence-Encoding-issues/qaq-p/939546?utm_source=atlcomm&utm_medium=email&utm_campaign=digest_notification&utm_content=topic)

And just an hour after you.

comments: author: Harald Rickmeyer
body: solved November 16th 2018 by Atlassian support:

\>\>

Hi, There.

Your instance was affected by a problem in our backend. All the services are up and running now and you shouldn't experience reported problem anymore. We're really sorry for the inconvenience caused by this. Rest assured that all our teams are fully dedicated to providing you great service using Atlassian products.

Kind Regards  
Suren Raj

\<\<


author: vincenzo kheller
body: Hi All

We have the same problem since today. What can we do and why this happens? We are using the Cloud version.

Thanks


Tags: cloud

confluence-cloud
Copy page and add a suffix
Asked by Joao Flavio Mendonca:

Is there a way to copy a bulk of pages and add a suffix in each page?


Answers:
author: Stavros_Rougas_EasyApps
body: [@Joao Flavio Mendonca](/t5/user/viewprofilepage/user-id/30754) for cloud you can bulk add title prefix and suffix (plus other things like find and replace) with [Space Content Manager](https://marketplace.atlassian.com/apps/1226657).


author: Paul Pasler
body: Is this cloud or server?

For Server:

What you want achieve works, if the pages have the same parent page.

Maybe this helps: <https://confluence.atlassian.com/doc/copy-a-page-139013.html>

Be careful this only works for newer Confluence versions, before that you need a third-party-plugin (like "copy page tree")
Audit logs not available before Aug 18, 2018
Asked by Nils Franzen:

Hi,  
this summer I could download audit logs since 2016. When trying to download the full audit log today, I can only get logs back to Aug 18 this year. According to the docs, you will keep it for three years at least. So why can't I get the full logs?

Best,  
Nils


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Nils Franzen](/t5/user/viewprofilepage/user-id/1260669),

What is the version of Confluence you are using and what is the option you have selected for "Keep events for" in the Audit Log Settings?

Thanks,  
Amith Mathur

comments: author: Nils Franzen
body: I see now it was set to three months! How can be this be, we have not changed this?!?! And the longest time span I can select is only six months?!

![Screenshot 2018-11-14 at 12.44.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/37565i9B7E548A6149F9F5/image-size/large?v=v2&px=999 "Screenshot 2018-11-14 at 12.44.10.png")


Tags: cloud

confluence-cloud
Confluence Editor is in forever wait mode
Asked by Jaime Singson:

I'm trying to Edit one of my pages, and the Editor just gives me an endless wait symbol. It's been loading for 10 minutes now.


Answers:
author: Christopher Jaksch
body: Hi [@Jaime Singson](/t5/user/viewprofilepage/user-id/2284664),

might be a problem with \*Synchrony\* (Collaborative Editing) in your Confluence.

Do you have the option to check \& disable \*Synchrony\* for testing reasons?  
<https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>

Best wishes  
Chris  
STAGIL
macro change history
Asked by Jarom?r Pet??k:

Hi,

We want to use macro "Change history", but there is not option to set up parametr.... number of changes we want to report in the history...for example "last five", "last seven", "all".

can you make it pls?


Answers:
author: Shannon S
body: Hi Jarom?r,

It is unfortunate, but It is not possible to limit the number of entries that the Change-History macro displays. This was requested in the past, but it is not in our upcoming roadmap.

* [CONFSERVER-16826](https://jira.atlassian.com/browse/CONFSERVER-16826)

If you're using Confluence server, have a look at Alex's workaround that he mentioned on the ticket:
> There is a workaround. You can add a DIV outside the Macro and add the following properties height:300px; Overflow-y:hidden

He's added a preview on the case so feel free to have a look.

I would also encourage you to leave a comment on the request with your usage case, as the development team will see it and could consider it for a new feature in the future.

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Jarom?r Pet??k
body: thanks a lot :)

jaromir


author: Shannon S
body: Hi Jarom?r,

You're welcome! Did the workaround help you at least?

Shannon
download confluence 6,12
Asked by Tristan Ball:

Hi there,

I would like to know where can i download the latest version of Confluence for server linux based. At the moment, the server is running on Red Hat 6 with Confluence 6.2.

Is there any doc recommended to run the upgrade?

There is Dataform and workflow as well.

Thank you.

Regards,


Answers:
author: Yogesh Mude
body: HI [@Tristan Ball](/t5/user/viewprofilepage/user-id/273843)

You can download the latest version of confluence using the below link.

<https://www.atlassian.com/software/confluence/download>

<https://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-6.12.2-x64.bin>

For upgrade noted please have a look at the below KB.

<https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

Make sure you should check the [supported platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) as well.


author: ajeet_singh
body: Hi Ball,

you can refer the link -

<https://www.atlassian.com/software/confluence/download-archives>
importing CAD file formats into Confluence Cloud pages
Asked by Steve Hastings:

Hi there,

Has anyone come across a method of importing CAD (drafting) files into Confluence (Cloud) pages? The file format is normally .DWG or .DXF . I can drag and drop them into a page at present of course but can't view them...as one can do with PDFs, Word, Excel etc.

Thank you for any ideas! Kind Rgds, Steve


Answers:
author: Suren Raj
body: Hi, Steve.

Currently, confluence does not support DWG an DXF image file format. We do have a feature request opened on our end to Support DWG and DXF file format in Confluence which you can access here:

* <https://jira.atlassian.com/browse/CONFCLOUD-27861>

I did some testing by converting DWG/DXF file format to pdf and upload it to the page, we able to view the file.

Kind Regard  
Suren Raj

comments: author: Magnus Rode
body: Do we really need to upload dwg to Confluence? Maybe some other storing locations may be appropriate also but Confluence should be able to preview the files. Also for annotations (which would be cool in Confluence) there are some web based solutions out there. Only the integration is missing.

As an idea: we created a social CAD block library based on Confluence. If you click on the preview image of the dwg (or maybe other supported file formats in the future) you can insert the CAD block in your active AutoCAD. If you would like to use this solution please contact me. Maybe we could create an official Confluence add-in from this.

M.rode@calanbau.de

@MagnusRode


author: Steve Hastings
body: Hi Magnus, thank you very much for your thoughts on this! Good stuff. I'll discuss with the team the add-in idea you raised. Best Rgds, Steve
Auditing Space Access
Asked by Mark Sedlacek:

Hi, is there a way to audit (not Audit Log which is system oriented) who has accessed any particular Confluence site?


Answers:
author: Suren Raj
body: Hi, Mark.

I'm afraid currently confluence does not have the feature to audit space access.

We also have the following Feature Requests regarding this issue:

* <https://jira.atlassian.com/browse/CONFCLOUD-42944>
* \[<https://jira.atlassian.com/browse/CONFCLOUD-51814>
* <https://jira.atlassian.com/browse/CONFCLOUD-29281>

We suggest you add yourself as a watcher to them to receive updates, taking the time to vote on them to increase their popularity. In addition, more information about how Atlassian implements New Features can be found on this [page](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

If I can offer any further assistance, please just let me know.

Kind Regard  
Suren Raj


Tags: cloud

confluence-cloud