Error occurs in "Start up JIRA with my plugin installed"
Asked by daihaiyang:

mwssage : There is no link to HipChat, no need to install glances.

![???? 2023-08-08 211916.jpg](/t5/image/serverpage/image-id/273928i25A41EBD9DED14D2/image-size/large?v=v2&px=999 "???? 2023-08-08 211916.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Hipchat is an old function that Atlassian have not yet refactored out of their code base, just in case people are still using it!

The messages you have given us a tiny fraction of the logs, and do not show any errors.

Can you start by looking at the logs (you'll find this a LOT easier in a plain text editor - 32 screenshots are going to be very hard to read). Start at the bottom and read back until you find the first actual error that occurs (you may find you have to plough through many newer errors before you reach the first).

comments: author: daihaiyang
body: When I running "atlas-run",the progress keeps repeating a certain step: there is no link to hipchat, no need to install glances.

![2023-08-09 065716.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274006i9EED8BD8DE8F2D14/image-size/large?v=v2&px=999 "2023-08-09 065716.jpg")


author: Nic Brough -Adaptavist-
body: Repeating the question will not help. We've already told you that you need to read the logs for the actual errors.


author: daihaiyang
body: can you tell me where is the logs?

thank you very much!


author: Nic Brough -Adaptavist-
body: The snippet you are showing in your screenshot is the log. You need to be reading the whole thing, not just guessing at one part of it.


author: Robert Wen_ReleaseTEAM_
body: Hello [@daihaiyang](/t5/user/viewprofilepage/user-id/5287573) ! Welcome to the Atlassian Community!

HipChat was a legacy Atlassian chat tool that was deprecated years ago. Jira still has plugins that could try to connect to HipChat.

Anyway, the message that has that warning is at Info level. Do you see any messages that are ERROR level in your logs?

comments: author: daihaiyang
body: When I running "atlas-run",the progress keeps repeating a certain step: there is no link to hipchat, no need to install glances.

![2023-08-09 065716.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/274005iE7506971872BF4BA/image-size/large?v=v2&px=999 "2023-08-09 065716.jpg")


author: Robert Wen_ReleaseTEAM_
body: This log is showing the same message roughly every hour. Is this actually preventing your simulated application from running?


author: daihaiyang
body: Every time the program runs to this point, it gets stuck here,and repeating this instruction approximately every hour. The longest one, I waited for 72 hours.

Sorry?I have not learned java.I want to write a macro to run C# program.my english is very poor,the answer is translated by software.

Thank you very much.I will read the error log


author: Robert Wen_ReleaseTEAM_
body: If you're doing atlas-run, your application should be showing up on <http://localhost:8080> (if Jira) or <http://localhost:8090> (for Confluence). What you're showing us looks like log output that is copied onto stdio.

You're not going to know if your program succeeded by terminal output.


author: Nic Brough -Adaptavist-
body: With atlas-run, you don't get a log (without a bit of reconfiguration), it all goes to sdout - you are going to need to read back through all the terminal output.


Tags: unknown-hosting-type