youngmon/atlassian-qna huggingface dataset:
Confluence does not open page in MS EDGE, works in Chrome
Asked by matthew.watkins:

When I load the confluence home page in Chrome, it loads OK.

When I load the same in MS Edge I only get this icon, any ideas??

tried clearing browser cache. JIRA is OK.   
![Confluence_BUG.png](/t5/image/serverpage/image-id/112063iBFC02B073F2F063B/image-size/large?v=v2&px=999 "Confluence_BUG.png")


Answers:
author: Diego
body: Hello [@matthew.watkins](/t5/user/viewprofilepage/user-id/4048591) !

As I understand, Confluence works normally when Chrome is used but with Microsoft Edge, the application does not load.

First thing we can check, since you already tried to clear the cache, is the current version of your brower. According to documentation, only the latest stable version is supported:
> ![Screen Shot 2020-09-29 at 15.22.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/112236i06B16BC635A87FAC/image-dimensions/358x196?v=v2 "Screen Shot 2020-09-29 at 15.22.23.png")

Link to full documentation:
> * ++***[Atlassian Cloud - Supported browsers](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html)***++

Looking at Microsoft's own Release Notes for Edge, we can see that the Latest Version is this:
> *Version 85.0.564.63*

Full release notes page:
> * ++***[Release notes for Microsoft Edge Stable Channel](https://docs.microsoft.com/en-us/deployedge/microsoft-edge-relnote-stable-channel)***++

You can check how to verify your Microsoft Edge version here:
> * ++***[Find out which version of Microsoft Edge you have](https://support.microsoft.com/en-us/help/4027011/microsoft-edge-find-out-which-version-you-have)***++

If your Edge is within spec of what is supported by Confluence, we can try and check if you have any addons installed in your browser that might be affecting Confluence. Here is Microsoft's documentation on Extensions:
> * ++***[Find, add, or remove extensions in Microsoft Edge](https://support.microsoft.com/en-us/help/4027935/microsoft-edge-add-or-remove-browser-extensions)***++

Let us hear from you!


author: Brant Schroeder
body: That is the loading icon. Looks like is is getting stuck. This is usually due to old JavaScript. When you cleared the cache did you clear everything?


Tags: cloud

confluence-cloud
Why don't I see the attachment paperclip any longer when I attach a file
Asked by Larry Roundy:

The attachment paperclip used to be displayed at the top of a page when I attachments were added. This is a handy and useful indicator that the page contains attachments. Clicking on the '...' to find attachments is not very intuitive to new users of Confluence in my opinion.


Answers:
author: Paul Hanetzog
body: I think so too. Our users are telling us they're really missing this feature


Tags: cloud

confluence-cloud
Hide archived space in the Space Directory
Asked by Jakob B_:

Hello everybody,

we're thinking about using individual spaces for each product and each project. To keep track of things, we want to use categories and the archive-function.

Now, as far as I can see, all spaces are displayed under the respective category, even if they are already archived. Since we have many projects and products, it is difficult to keep track of the current products and projects.

**Is there any option to hide archived spaces from the Space Directory?**

If not, **where can I place a development request for my issue?**

Thanks for your help and best regards,

Jakob


Answers:
author: Ollie Guan
body: Hi [@Jakob B_](/t5/user/viewprofilepage/user-id/3875450) ,

Archived spaces retain the following functionality
> They're still appear under any categories they've been labeled with.

<https://support.atlassian.com/confluence-cloud/docs/archive-a-space/>

To suggest a new feature, login or create an account then use the Create button in the header.

<https://jira.atlassian.com/secure/Dashboard.jspa>

comments: author: Jakob B_
body: Thank you Ollie,

your link to the Feature Suggestions Page was helpful. I found a request matching my concern: <https://jira.atlassian.com/browse/CONFCLOUD-59141>

So anyone who found this conversation because he or she has the same concern, feel free to follow the link and vote for the issue :)


Tags: archive

cloud

confluence-cloud
Usage of (Active Directory) Groups in Confluence Pages
Asked by Hugo:

Hello,

we want to change the names of some (Active Directory) groups that we use in Confluence for Page Restriction Rights.

The problem is that we don't know on which confluence pages the groups have been used and if changing the groupname in the Active Directory would break the dependency.

Is there any way to start with a group and get all the pages where the group is used?

Thank you,

Michael


Answers:
author: JimmyVanAU
body: Hi Michael,

As you're on Confluence server, one way of finding where groups are being used is to run a SQL query.

Check out this knowledge base article - <https://confluence.atlassian.com/confkb/how-to-list-all-pages-restricted-to-a-specific-group-951412334.html>

Cheers, Jimmy


Tags: confluence-server

server
Tasks management in nested pages
Asked by Tyler:

Hello community

Can somebody guide me please? I have multiple nested pages under a 'parent' project page in Confluence, for different subjects and meeting notes etc. and most of these pages have Tasks assigned on them. Trouble is that as the minutes are captured and more activity progresses it becomes a chore checking through pages to follow up Tasks and ensure governance is maintained etc.

Is there any template or function to collate all the nested sub-page Tasks onto the parent page somehow and how would I do this please?

Thanks in advance


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@Tyler](/t5/user/viewprofilepage/user-id/3935306) , the [Task Report Macro](https://confluence.atlassian.com/doc/task-report-macro-590260009.html) might help you with that. You just need to specify the pages that you want.

comments: author: Tyler
body: Thank you Monique, I will try this.


Tags: confluence-server

server

task
Images 'breaking' after several days / weeks of being uploaded
Asked by Daniella Poyner:

Hi, some of the users in our organisation have reported that images have disappeared several weeks after they were uploaded.

Is there an error or any 'quirks' that anyone is aware of that causes images to break and no longer display?

Some of the documents are user guides that are needed for support so this is a big concern if the images will disappear without warning...


Answers:
author: Matthew Buchanan
body: I was curious if there was a resolution to this question. I didn't see where the OP responded.

I have the same issue. I have several images that I uploaded but now don't display. I get the attached instead.![Failedtoloadimage.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/147410iCF2216F940496D46/image-size/large?v=v2&px=999 "Failedtoloadimage.PNG")  

comments: author: Owen Wallis
body: Hi Matthew, where were you uploading from? Your local computer, via copying and pasting, something else?


author: Matthew Buchanan
body: Now that you mention it, I think the images that I have problems with were copied and pasted. Do you think that has something to do with it?


author: Owen Wallis
body: Depends where they were copied and pasted from. If they were copied and pasted from a page with restrictions on it that could be it.

Although afaik when you copy and paste it creates a 'fork' or the image (i.e. a new copy).

Just wondering if our systems may be having some issues parsing the data where you are copying from.


author: Owen Wallis
body: Hi, could you let me know more about the file types?

Are they large in size?

What does it look like when the files are missing, are they completely gone or showing as broken images?

Any extra information you can give me would be great.

p.s. I am away next week so apologies in advance for any subsequent slow response


Tags: cloud

confluence-cloud

data-center

image
TableOfContents : I can't get rid of extra bullet points
Asked by Adam Capone:

I have extra bullet points and I have no idea why. 'Game benchmarks' uses heading 1, the others use heading 2. I just have images for each section, that are set to paragraph. I've tried deleting/adding space between but it makes no difference.

Any ideas?

![b.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/111992i8CFF9567553568E0/image-size/large?v=v2&px=999 "b.jpg")


Answers:
author: Bastian Stehmann
body: Hi,

You can try to put the toc macro inside an info box macro for example, then the bullet point should be gone.

This works at least sometimes.

comments: author: Adam Capone
body: Thanks for the suggestion but it didn't help in this case;

![Screenshot 2020-09-30 182321.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/112510iD72D9845F1200A5F/image-size/large?v=v2&px=999 "Screenshot 2020-09-30 182321.jpg")


Tags: table-of-contents
Images from Jira are not exported to PDF in Confluence
Asked by jasminperalta:

We have Confluence pages with "Jira Link/Filter" widgets to show lists of Jira issues.

One Jira field is showing an image. This field is used in one column of the Jira list in Confluence.

If we export the Confluence page with the list to PDF the images are not shown.

As a clumsy workaround we attach the images now to the confluence page and link in the Jira Tasks to the Confluence images. This is definetly no solution as it results in other problems (f.e. The thumbnail of the image is not shown, instead the message "Can only create thumbnails for attached images" appears).

Is there another way to fix this issue?

Thanks,

Jasmin Peralta Otero


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hey [@jasminperalta](/t5/user/viewprofilepage/user-id/1374245) , this looks like a known bug that's at "LONG TERM BACKLOG" right now

* [Images not included in PDF Export of JIRA Issue/Filter macro](https://jira.atlassian.com/browse/CONFSERVER-37123)

The bug report contains some workaround that was tested by Confluence customers that you may be interested in.

comments: author: jasminperalta
body: Thanks for your kind reply, I'll check if the workaround proposals are suitable for us.


Tags: confluence-server

export

pdf

server
switch off Email notification popular pages
Asked by Daniel Haag:

in the daily or weekly summary, there is the list of most popular pages.

Since most of the users are not interested in this part I would like to disable the popular pages for all users but not the other parts like tasklist.

I couldn't find a description on how to do so.

Any hints are appreciated.

Best Daniel


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@Daniel Haag](/t5/user/viewprofilepage/user-id/1258556) , There's a documentation containing steps to disable the Recommended updates email for the entire company:

* [Configuring the Recommended Updates Email Notification](https://confluence.atlassian.com/doc/configuring-the-recommended-updates-email-notification-281480712.html)

Hope that helps!


Tags: server
Import Space from other confluence account
Asked by olgaptashuk:

Hi,

I exported a space as an xml file fron account #1 on confluence.

I want to import it on account #2 on confluence.

I read all tutorial and followed instructions.

Here is the error I face every time I try.

![Space import error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/111969i764B8392ED804987/image-size/large?v=v2&px=999 "Space import error.PNG")


Answers:
author: Jorden Van Bogaert
body: Hi [@olgaptashuk](/t5/user/viewprofilepage/user-id/4102305)

As the error isn't really saying much, I think it's best to contact Atlassian directly via support.atlassian.com/contact/

They'll be able to check the logs and inform you why exactly you're seeing this issue and hopefully fix it for you as well.

Kind regards  
Jorden

comments: author: olgaptashuk
body: Thanks for your reply. I contacted Support but they referred me to here, since I have free account. I guess people with free account are only eligible to this forum.

I wanted to Import Space to my corporate account to that to later on subscribe to confluence paid service from there. I do not have paid account yet, but I'm about to have it.

The Space which I have created on my Free account must be somehow transferred. Maybe I shall pay for Confluence first and then do it.


author: Jorden Van Bogaert
body: Hi [@olgaptashuk](/t5/user/viewprofilepage/user-id/4102305)

Mm, some things you can check before paying:

* What is the size of the space export?
  * Free plans only have 2GB of storage, so importing large spaces may cause a problem as the storage limit may be reached. This is likely to happen when you have a lot of attachments in a space on a free plan.
* Does another space with the same key already exist?
  * As space keys are unique, if the imported space has a key that conflicts with an existing space on the site, this will also throw an error.

It's unfortunate that you were referred to the community for this error however, as we have no further info about the error.

If you do end up paying and the issue is resolved, please let us know what it was :)

Kind regards  
Jorden


author: Jorden Van Bogaert
body: PS: you can always start a trial version before paying to already test out the features and prepare the instance :)


Tags: cloud

confluence-cloud

import

space
Link JIRA tasks to task list in confluent
Asked by Cormac O'Riordan:

I'm trying to set up a task list in JIRA and link it to 'Tasks' in JIRA. I can't seem to link them at present. Is this possible and how should it be done if so?

Thanks


Answers:
author: Diego
body: Hello [@Cormac O'Riordan](/t5/user/viewprofilepage/user-id/3991187) !

As I understand, you need to link Jira Issues of the Task type to a Task List in Confluence.

Currently, there is no way to connect Confluence tasks with Jira Issues of the task type. The only thing we can do is visually link them in Confluence by manually adding the Jira Issues to each task entry in your list.

This is what this looks like:
> ![Screen Shot 2020-09-29 at 16.31.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/112264iA75666DE82475154/image-dimensions/581x121?v=v2 "Screen Shot 2020-09-29 at 16.31.47.png")

To be perfectly clear, if you check the checkbox to finish the task nothing will happen with the issue in Jira. The same can be applied if you complete a Issue in jira, the task in Confluence will not be completed.

What you can do to dynamically display a list of Jira Issues of the task type in Confluence is use the Jira Issues macro and filter by issueType=Task. Keep in mind that you will only be able to apply changes to the issues directly via Jira.

Here is some documentation on Issue types and the Jira Issues macro:
> * ++***[\[Administering Jira Applications\] Issue types](https://confluence.atlassian.com/adminjiracloud/issue-types-844500742.html)***++
> * ++***[Confluence Cloud\] Insert the Jira issues macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)***++

Let us hear from you!


Tags: cloud

confluence-cloud

task
???????????????????????????????????????
Asked by ????:

?????????????????????????? ?????????????????????????????????????????????????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

[??????](https://ja.confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html) ???????? WebSocket ????????????????????????????????  

????????????????????????????????????????

* [Confluence ????????????????????????????????????????](https://ja.confluence.atlassian.com/confkb/confluence-throws-the-editor-didn-t-load-this-time-error-when-trying-to-edit-a-page-840796639.html)


Tags: confluence-server

server
target group is unhealthy for HTTPS port
Asked by Pawan Chauhan:

I have setup confluence on AWS ALB. It's working fine for HTTP protocol.  
But not working with HTTPS protocol.  

<br />


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "target group is unhealthy for https port"? Is that an error message, a report from another system, or a translation that has not really worked too well?

What have you done to reconfigure the ALB and Confluence to handle https? What docs are you following?


Tags: confluence-server

server
Anonymous access to Confluence
Asked by mr:

We've enabled anonymous access to Confluence.  
Now, when opening Confluence, auto-login does not occur. To log in, you need to click on "Log in".  
Is it possible to set up automatic authorization when access to Confluence is allowed?


Answers:
author: Mone Dileep Kumar
body: Hi [@mr](/t5/user/viewprofilepage/user-id/4061244),

In Confluence, once you are giving the anonymous access then it will give access to anonymous access to total instance. Meaning it will directly login to the instance. It will not show us any Login screen. But again in the spaces also you should be able give anonymously in the space permission else it will not able to see any pages to anonymous users.

Thanks and Regards

Mone Dileep Kumar


Tags: confluence-server

server
Creating custom labels in JIRA by accepting country value
Asked by adityap_123:

Hi All   

I need help in creating custom labels in JIRA after I accept user's country in confluence form.

In confluence form I ask user to enter the country he/she belongs based on which I want to write a label in JIRA ticket.

**Example**: confluence form details

Summary: This is my test ticket

Country: India

Description: I am creating a ticket to test my confluence form.

JIRA details

When a JIRA ticket is created, I want to see **projectname_India** in the labels field.

Can someone help?


Answers:
author: Alex Medved _ConfiForms_
body: How have you built your form in Confluence? Do you use some kind of a plugin for this?

comments: author: adityap_123
body: Hi Alex,

Thanks for your reply. It has something like below

\<div class="field-group" data-jira="description:text"\>  
\<label data-jira="title"\>Country\<span class="aui-icon icon-required"\>\</span\>\</label\>  
\<input type="text" class="text medium-long-field" name="textfield-1241" data-aui-validation-field="" data-aui-validation-required="required" data-aui-validation-when="keyup" value="India" /\>  
\<div class="description"\>  

\</div\>  
\</div\>


Tags: cloud

confluence-cloud
Calculate a date 10 days after a specific date
Asked by Sofie:

Hi,

I have already the date difference between 'Start date' and 'End date' but I also want to calculate the date 10 days after the "End date" in a table.

The first line is OK but when I add the second one the result in column 'End date plus 2 weeks' says Invalid date. It also duplicates the rows.

SELECT \*, DATEDIFF(day,'Start date','End date')+ " days" as 'Duration' from T1 UNION  
SELECT \*, DATE_ADD(DAY, 10, "End date") AS 'End date plus 2 weeks' from T1

How can I fix this?

Thanks

Sofie![2020-09-28_9-04-05.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/111947i5E763D9135D334F6/image-size/large?v=v2&px=999 "2020-09-28_9-04-05.jpg")


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Sofie,

Please, try this query:

```
SELECT *, DATEDIFF(day,'End date','Start date')+ " days" as 'Duration', DATE_ADD(DAY, 10, 'End date') AS 'End date plus 2 weeks' from T1
```

comments: author: Sofie
body: Hi,

Thank you for your answer. Almost there ...

The duplicated row disappeared, but now 'Duration' is negative date and 'End date plus 2 weeks' still invalid Date.

I'm a complete beginner so really appreciate your help !

![2020-09-28_9-28-07.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/111954i564EC79CB8F454BC/image-size/large?v=v2&px=999 "2020-09-28_9-28-07.jpg")


author: Andrey Khaneev _StiltSoft_
body: I reproduced your usw case and this query works for me:

```
SELECT *, DATEDIFF(day,'Start date','End date')+ " days" as 'Duration',
FORMATDATE('End date' + "240h") AS 'End date plus 2 weeks' FROM T1
```

Also, you can use "10d" instead of "240h", but make sure 1 day is set to 24 hours in the [settings](https://docs.stiltsoft.com/display/TFAC/How+to+set+the+date+format+and+worklog+settings#Howtosetthedateformatandworklogsettings-Settheworklogsettings) (by default it is set to 8 working hours).


Tags: date

table
Editing Pages: How to keep Sidebar visible?
Asked by UliAbo:

Hello all,

just a quick one, I couldn't find any entry in the settings: When I edit a Page, at the top all the different format options appear, which is fine. I can also "make page full-width". But when I edit the Page, always the Sidebar on the left disappears (incl. the overview for all the headlines). Is there a way to keep the Sidebar visible when editing a Page?

Thank you!  
Uli


Answers:
author: Mikael Sandberg
body: No, when you edit a page the left sidebar is not available and there is no setting that can change that.

comments: author: UliAbo
body: Ok, thanks Mikael!


author: Michael Goulet
body: See <https://jira.atlassian.com/browse/CONFCLOUD-75097>. Lack of visibility of the side bar in editing mode is very frustrating when editing multiple pages concurrently. Context is completely lost. The motivation, descriptions, and suggested user flows in this ticket are well thought out. Please address this.


Tags: cloud

confluence-cloud
SSL https not working
Asked by Ryan Jackson:

Hey guys,

I've setup SSL using this guide <https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html> however whenever I try to hit my site using port 8443 I get the 'this site can't be reached' as if the page doesn't exist.

I have the ports open on the router and to the best of my knowledge I've set this up correctly. The only thing I think I may have gotten wrong was the CN when generating the cert, I used name on the OS 'confluence' instead of the FQDN but I don't know how to generate a new cert to fix that. I'm running confluence on an ubuntu vm.

Any suggestions would be super helpful, thanks!


Answers:
author: Admin KavNiya
body: Yeah, I too have this same issue, I am not able to use the https://localhost:8443 after base URL change. I am struggling for 2 days on this issue. can you pls help me with what am I missing.


author: Nic Brough -Adaptavist-
body: Normally, you'd access SSL enabled sites on port 443 (browsers assume 443 when you use https too, so you can usually drop the port completely when using https).

8443 is usually the internal control port, so I'm curious as to why you've changed that and then tried to enable https on 8443 when you don't really need to?

comments: author: Ryan Jackson
body: Hey Nic,

Thanks for your reply. So I use DDNS currently (upgrading to static IP soon) so I currently use port 8090 to access confluence remotely over HTTP (insecure, I'm aware). So currently http://DDNS:8090 will take me to confluence so I assumed https://DDNS:8443 would take me to confluence over SSL but this doesn't seem to be the case. Even locally when I try https://LOCALHOST:8443 it won't work. Am I doing something wrong?

Many thanks,

Ryan


Tags: confluence-server

server
All pages disappeared from space (cloud free plan)
Asked by Andrei Saksin:

Just logged in today to see that all my pages are missing from my Confluence space.

I'm the only user and no one else has access to my Confluence spaces. I didn't delete the pages, they just disappeared.

I know that cloud free sites do time out if you I haven't logged in for a while, but as far as I know I should have received emails with warnings/notifications (but I haven't received any).

Can anyone advise if there is a chance to restore the missing pages?


Answers:
author: Nic Brough -Adaptavist-
body: If you can log into the system, it must be still active at least.

Can you check the admin to see if your account can see the space(s) that the pages vanished from?


author: Deepanshu Natani
body: Hi [@Andrei Saksin](/t5/user/viewprofilepage/user-id/4101539)

You should contact Atlassian Support team for assistance related to this issue.


Tags: cloud

confluence-cloud