youngmon/atlassian-qna huggingface dataset:
Unable to create a page in Confluence OnDemand
Asked by Paul Munday:

In my top header on the left all I get is our logo (to return to our confluence homepage) and a Browse dropdown.. I do not have the Create button in the header menu.. and so I can't Add a Child page.

I've seen this guide <https://confluence.atlassian.com/display/AOD/Creating+Content>

Perhaps this is related to the recent Confluence update.. I'm not that happy as this is such a basic feature of Confluence..


Answers:
author: Paul Munday
body: it wasn't permissions (I'm the admin) it turned out it was a glitch Atlassian's side, and after contacting them they resolved it..


author: richardcolincooper
body: Hi Paul,

<br />

Thanks for creating the ticket, but it turns out that as a new user to the system I was not aware on how to create child pages, which I now know. So the bug support ticket is no longer needed.

Thanks,

<br />

Richard


author: richardcolincooper
body: I have the same issue with the Ondemand version of confluence we are using. How did you contact Atlassian, do you have an email address?

comments: author: Paul Munday
body: Hi Richard, I created a bug from here <https://support.atlassian.com/customer/home>

Hopefully they can resolve it for you soon.


author: Nic Brough -Adaptavist-
body: Could you check that you have the right permissions? Permission to create anything in one space should be enough to get the button to appear.


Tags: cloud

confluence-cloud
Zen Logo and Menu
Asked by Ray Sanchez:

HI Guys:

Another question regarding Zen Logo and Menu. I already finished my website and everything is looking great except for the fact that I have some issues with logo and menu on big screens. Becuase the site is an intranet there are some guys that have gigantic screens and I managed to fixed everything but I dont know how to do it with logo or menu using ZEN Intranet. The problem is, in my opinion, that both have values fixed to a position such as 275px left but in those screen 275px left is very far from the center menu container already fixed to a top and fixed width.

How can I accomplished this?


Answers:
author: Kelli Hoyt
body: Hi Ray,

If possible, please post a screenshot so that we can better understand your question. (Are you using a fixed width design?)

You can also send it to [support@brikit.com](mailto:support@brikit.com) if that is better for you.

cheers,  
Kelli


Tags: addon-com.zenfoundation

addon-com.zenfoundation.lightning.intranet

jira

zen
Is it possible to get the intermediary HTML in OnDemand Confluence?
Asked by Nelson Silva:

I'm trying to customize the PDF export and the docs say that "it is useful to look at the intermediary HTML source to which the CSS is applied. This intermediary HTML is created whenever you create an HTML export that contains multiple pages" but i've been unable to guess its URL from the download URL so i was wondering if it is even available and if so where can i find it.


Answers:
author: AgentSmith
body: I believe you are referring to this document:

<https://confluence.atlassian.com/display/CONF53/Advanced+PDF+Export+Customisations>

...which states that its stored in the temp directory in Confluence's home directory.

Keep in mind the document pertains to Confluence standalone, not Confluence OnDemand. If you have Confluence OnDemand you won't have direct access to the Confluence home directory without assistance from an OnDemand support engineer.

Hope this helps!

comments: author: Nelson Silva
body: Is there a newer version of the default CSS file used?


Tags: cloud

confluence-cloud
Got bad SQL grammar []; ... 'space0_.SPACESTATUS' in 'field list'
Asked by dimanet z:

Hi folks,

I've got an error while update confluence from 4.2.3 to 5.0.3 today:D

bad SQL grammar \[\]; nested exception is com.mysql.jdbc.exceptions.jdbc4.MySQLSyntaxErrorException: Unknown column 'space0_.SPACESTATUS' in 'field list'.

Does any one have an idea why is this happened?


Answers:
author: dimanet z
body: Fixed that by update confluence to 4.3.7before, and after that to 5.0.3


author: HosseinA
body: Hi,

I recommend that you raise a support ticket via [](https://support.atlassian.com)<https://support.atlassian.com>so that engineers can help you resolve this issue.

Regards,

Hossein


Tags: confluence-administration
Managing Confluence Users
Asked by dailychoices:

Hi. I am currently using ondemand confluence. I used to have both Jira and Confluence but now I am using only Confluence on demand.

I am trying to invite users to my confluence site but having an issue. Somehow when I click on the User Management link it redirects me to the User Management under JIRA and I invited 4 people. (Currently I only have 3 users there and I am supposed to be able to have 10 users since mine is basic service). However all the invited users are getting the following errors.

"We can't sign you up at the moment, as the user limit has been reached. For further assistance, please contact your JIRA administrators."

Any idea?

- Henry


Answers:
author: dailychoices
body: David,

Thanks for your answer. I went to the Application Access page and it says I have 8 remaining for both JIRA and confluence. Let me know what's going on here.

thanks

Henry


author: David Maye
body: This is intentional. JIRA manages users for Confluence and JIRA, so whenever you need to make a change to any users in Confluence, it redirects to JIRA for user management. Regarding the error message - it sounds like you have reached your user limit for either JIRA or Confluence (depending on your default application access). I would go to your Application Access page (hit 'G' twice, then type in Application Access) and check to see if you have any extra users that you can uncheck to free up a slot. If you need more users slots, you can go to [my.atlassian.com](http://my.atlassian.com) and increase the count limit for the instance.

comments: author: dailychoices
body: David,

The following is what I wrote before. Any update on this?

=====

David,

Thanks for your answer. I went to the Application Access page and it says I have 8 remaining for both JIRA and confluence. Let me know what's going on here.

thanks

Henry

======


author: Michael Knight
body: You're probably best off contacting [Atlassian Support](https://support.atlassian.com) (quoting the URL to this Answers question) so that we can try and figure out what's going wrong.


Tags: cloud

confluence-cloud
Search Results Page Shows "Hidden" Text
Asked by Melissa Henderson:

I am using a Note macro inside of a Show macro so that my note text is only visible to members within Group A.

When I log in to Confluence as a member of Group B and perform a search for the page that has the note, I can see the text that should be hidden in the search results (the note is the first thing on the page).

Is there a way to exclude hidden text that is included at the top of a page from appearing on the search results page?


Answers:
author: Davin Studer
body: If you are referring to [this plugin](http://marketplace.servicerocket.com/product/visibility-plugin), then sadly the answer is no.

However this should work. Create another page that has the note macro and apply page permissions to it so that only Group A can view the page ... so that it doesn't show in search results. Then use an include page macro to pull that page into the other page and wrap that in the show macro(to avoid getting an error saying you don't have permissions to view the included page ... for the restricted people) and set it to only show to Group A. That should work for you.
Editable Text Box
Asked by Nathan Hans:

I'm trying to find if there is a macro to allow an editable text box to be insert into a page in Confluence.

I see the tasklist has editable text spots, so I figured there was a standalone, but I just can't find it.


Answers:
author: RambanamP
body: same question here

[https://answers.atlassian.com/questions/108655/adding-a-simple-text-input-box-to-a-page-in-confluence](/questions/108655/adding-a-simple-text-input-box-to-a-page-in-confluence)


author: Bart D
body: Best plugin I have used for text boxes is ConfiForms. They seem to update it a lot and support current versions. I have used it for other items as well like forms for meetings etc.

<https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confiforms/server/overview>

Its tricky to get used to but once you understand the concept, it's a piece of cake.


author: Agnieszka Spiteri
body: and here as well: [](/questions/310203/text-box-inserted-into-a-page)<https://answers.atlassian.com/questions/310203/text-box-inserted-into-a-page>
List content based on labels
Asked by dave hughes:

I have added labels to a page but when I try and use the Content Report Table macro to list pages with my labels it does not work. labels that were already associated with the page do work but not my labels.


Answers:
author: Mick Davidson
body: Re-indexing is our friend. :)


author: Mick Davidson
body: Dave,

It could be a timing or indexing issue.

Sometimes when I add the excerpt macro and then want to use it in another page, it can take a few mins for the info to filter through Confluence. On the otherhand it might be that you need to run an re-index.

Is your dashboard refreshing with new changes? If it isn't you should re-index your install.

Cheers.

comments: author: dave hughes
body: Hi Mick

I did see an article that said it could be related to indexing so I have asked my administrator to look at that. Hopefully that will fix it.


Tags: confluence-administration
Confluence JIRA Issue macro not working
Asked by Ella Z?le:

Hi!

Maybe You know why JIRA Issue macro not working in Confluence, I have made link between them, bet it doesn't work. Log fail error:

2013-12-04 13:03:37,160 http-bio-8443-exec-85 WARN anonymous 783x23637x1 - xxx /sr/jira.issueviews:searchrequest-xml/temp/SearchRequest.xml \[auth.trustedapps.filter.TrustedApplicationFilterAuthenticator\] Failed to login trusted application \[confluence:746876\] due to bad URL signature. Received protocol version \[2\]. Required protocol version \[2\]

Regards,

Ella


Answers:
author: RambanamP
body: check this jira KB doc

<https://confluence.atlassian.com/display/JIRAKB/Application+Link+authentication+fails+due+to+bad+URL+signature>

also chec this post

https://answers.atlassian.com/questions/93082/failed-to-login-trusted-application-jira-xxxx-due-to-bad-url-signature


Tags: confluence-administration
Priority dropdown box content need to change
Asked by Krish Anand:

Hi,  
When I am Creating an Issue In Atlassian(JIRA) there is one section called Priority in that section there are options like Blocker,Critical,Minor,Trivial. But as per Testing terminologies Priority should have Low,Medium and High  
and For Severity it should have Critical,Major,Moderate,Minor and Cosmetic   
for reference i am sending the URL which helps you to understand the difference between Severity and Priority  
http://istqbexamcertification.com/what-are-the-key-things-in-defects-in-software-testing/


Answers:
author: Nic Brough -Adaptavist-
body: So, if the list is wrong, change it.

As an Administrator, go to Admin -\> Issues -\> Priorities and change the list. Then add a custom field for severity.
Rename the space
Asked by kA:

Hi friends,

In confluence i wrongly enter the space name, it is possible to rename the space name.

Please share your thoughts,

Thanks in advance,

Karthik A.


Answers:
author: Nic Brough -Adaptavist-
body: It's roughly where you'd expect it to be: Space Tools -\> Overview -\> Edit Space Details


author: RambanamP
body: same question here

[https://answers.atlassian.com/questions/29396/rename-space](/questions/29396/rename-space)


author: Josch Bencke
body: Attention, this only renames the public spacename, not the spaceshortcut. If you need to change that, export to xml, rename the soacekey inside xml and reimport.

comments: author: Nic Brough -Adaptavist-
body: The question was about renaming the space. Not changing the key.


author: Josch Bencke
body: @Nic - you are correct, but not everyone knows thisi is a separate thing :)


author: kA
body: Hi Nic,

Thank you very much, It is really helpful for me.

Thanks,

Karthik A.


Tags: cloud

confluence-cloud
Cannot Login to Confluence after Linking Jira To It
Asked by James Bourne:

Hi there,

We did a vanilla install of Confluence and Jira. We had admin access to both products.

We followed the instructions to link Jira to Confluence and then synchronised users but now no one can login to Confluence and we get the following error message:

"You are not permitted to perform this operation."

Please advise.

TIA,

James  
![](https://mail.google.com/mail/u/0/images/cleardot.gif)


Answers:
author: HosseinA
body: Hi,

It is possible that you have put Jira as the first position in User Directories and that is causing this issue. In order to place internal directory in the first position again, please refer to Step 3 of the following link.

<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

Regards,

Hossein


author: James Bourne
body: Thanks for that. Step 3. allowed us to get back into Confluence. Looks like a few steps confused us:  

1. We assumed erroneously that we had to promote Jira to be the primary directory service for Confluence  
2. We hadn't added the confluence-administrators and confluence-users groups to Jira prior to synchronising  


author: James Bourne
body: Thanks for getting back to me. We followed this:

<https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement>

We synchronised users to take advantage of the centralised authentication functionality.


author: Nic Brough -Adaptavist-
body: Which instructions did you follow about linking? Why did you synchronise users just to use application links?

I think we need more information about what you've done to integrate them?
LaTeX PDF export overlaps images
Asked by Michael Simon:

Exporting of pages to PDF with LaTeX causes some inline images to be overlapped with the LaTeX output. Is there a configuration to help avoid this?

My thought is the PDF export is thinking the line will be a normal font size, but once converted to image the LaTeX output is increased in size.

Confluence 5.3.4


Answers:
author: Jason Boileau
body: Hi Michael, please send a screenshort of the problem pdf to [mail@tensixtwo.com](mailto:mail@tensixtwo.com) and I will have a look at it.


Tags: addon-com.tensixtwo.conf.latexmath

pdf-export
Why is the HTML macro restricted in Confluence OnDemand?
Asked by Bruce Henry:

Okay, I know... "Security".

But that's like saying, "Mommy says so." It doesn't really answer the question. What specifically are you securing? It seems to me that the only thing I could expose or compromise is my own Confluence site.

Can I get a bit more detail? We _really_ need this macro. The iFrame macro does not resize (or several other things) with the content and is a truely suboptimal workaround.


Answers:
author: Matthew J. Horn
body: "cross-site scripting".

I bet your mommy never said that. :)


author: Peter Van de Voorde
body: Hi Bruce,

You could actually expose the entire server structure that is not only supporting your own confluence site but countless others.

Sometimes Mommy is right :)

If you really need this feature why don't you consider a Confluence you host yourself?

Best regards,

Peter


Tags: cloud

confluence-cloud
Why does the page tree macro show code in the title of some of my pages?
Asked by James P. Hilving:

The extra code that shows up look like this:

```
&lt;ac:task-list&gt;&lt;ac:task&gt;&lt;ac:task-id&gt;5&lt;/ac:task-id&gt;&lt;ac:task-status&gt;incomplete&lt;/ac:task-status&gt;&lt;ac:task-body&gt;&lt;span&gt;&lt;ac:link&gt;&lt;ri:user ri:userkey="8a948101409bc57801409bc5c3c30030" /&gt;&lt;/ac:link&gt; will follow up with developers&lt;/span&gt;&lt;/ac:task-body&gt;&lt;/ac:task&gt;&lt;/ac:task-list&gt;
```

I also just noticed that these pages use Excerpts.


Answers:
author: James P. Hilving
body: I found that the plugin has a checkbox called "Include Excerpts in Page Tree". That takes care of that.

:)


Tags: page-tree
Install confluente in a MAC OS X SERVER
Asked by Jose Martinez:

Alguien me puede ayudar a instalar COnfluence en MAC OS X SERVER,,, quiero usarlo en nuestro servidor, y tambien para instalar plugins que solo funcionan instalados.

Help for install Confluence in MAC OS X SERVER,, thanks..


Answers:
author: pkirkeby
body: Hey Jose,

Mac OSX is only supported as a client environment. Please have a look here for supported platforms for Confluence <https://confluence.atlassian.com/display/DOC/Supported+Platforms>

comments: author: Nic Brough -Adaptavist-
body: Ah, that's a good point. I've only ever run it on a Mac server as a test environment because of the support.


author: Jose Martinez
body: yes as a test environment ,,, in mac os x,.

Could be great if be in MAC,, because this is the class of software that Mavericks systems need for be perfect for me.


author: tiptronic
body: Yes - Confluence would be a great fit to OSX!


author: Nic Brough -Adaptavist-
body: There's not a lot we can do to help you here. You haven't told us what documentation you are trying to follow or what has gone wrong.

I've had some success on a Mac, by simply downloading the Mac version and mostly following the instructions for Linux. But I don't remember getting stuck anywhere, so I don't know what I might be able to tell you.

comments: author: Jose Martinez
body: Alguien me puede ayudar a configurarlo en MAC OSX,,,,

I have these error: "" BootstrapException: Unable to bootstrap application: Could not make directory/ies: /var/data/confluence", when go localhost:8090 on web,,

<br />


author: Nic Brough -Adaptavist-
body: The process running/installing confluence does not have the operating system permissions to create or update the directories under /var/data. Correct the permissions and retry it.


author: Jose Martinez
body: ![capture of terminal,](http://grupommr.com/CONFLUENCE.png)


author: Jose Martinez
body: Is this OK??,,,


author: Nic Brough -Adaptavist-
body: Looks healthy-ish, but you need to test to see if you now have access, and read the log file for errors.


author: Jose Martinez
body: ![logerros](http://grupommr.com/logerrors.png)


author: Jose Martinez
body: THis is the file of the log errors. I don t know how configure the java,

![Log Erros](www.grupommr.com/logerrors.png)


author: Nic Brough -Adaptavist-
body: That really looks like you haven't installed Java.


Tags: confluence-administration
How can we add third party reports in Confluence page
Asked by Sreenivasaraju P:

Can we add third party reports like tableu reports in confluence. If yes, what is the method/procudure.


Answers:
author: Felix Grund (Scandio)
body: PocketQuery is a secure and read-only tool for displaying data from external databases with different visualizations. You can check our [website](http://www.scandio.de/en/atlassian-en/plugins/pocketquery/pocketquery-documentation/) for some more information.


author: Adrien Ragot 2
body: Yes you can, using:

* Play SQL base,
* Bob Swift SQL Macro (paid add-on),
* PocketQuery

Make a query such as "sql" in the Marketplace to find them: <https://marketplace.atlassian.com/search?q=sql>

Each of them will display reports and integrate with charts, and either lets only system administrator change queries or make them accessible with an editor to any user, so anyone can make graphs.
Sorting in page properties report
Asked by kA:

Hi friends,

I have a page properties in my page. So when i trying to sort the values by using the arrow in the column then it will display the list properly. But when i am trying to sort by column using the sort by property available in the page properties it is does not sort properly.

for eg. i reverse sort the value 10,11,12,7,8,9 and it shows the result in the following way 9,8,7,12,11,10 instead of 12,11,10,9,8,7.

How can i resolve this one,

Thanks in advance,

Karthik A.


Answers:
author: Bharadwaj Jannu
body: it might be chronological order consideration, the sorting order changes.

ex: take 9,11

decreasing order would be 11,9

but it compares 9 and 1(first digit of 11),so 9 is bigger hence print in 9,11 order


author: Sharon Connell
body: This is a known bug - <https://jira.atlassian.com/browse/CONFSERVER-33068>. :-(


author: Nadja Agreiter
body: Hello everyone,

I have the same problem. Unfortunately using 01, 02, 03, instead of 1, 2, 3, ist not working. See screenshots. Any other suggestions?

![Seiteneigenschaftsbereicht_Sortierung2.png](https://community.atlassian.com/t5/image/serverpage/image-id/20927iC06DF2318FD47A43/image-dimensions/437x272?v=v2 "Seiteneigenschaftsbereicht_Sortierung2.png")![Seiteneigenschaftsbereicht_Sortierung.png](https://community.atlassian.com/t5/image/serverpage/image-id/20928iAFD9C3172CC1700C/image-dimensions/579x361?v=v2 "Seiteneigenschaftsbereicht_Sortierung.png")

Thank you in advance!

Nadja


author: kA
body: Hi David,

Thanks for your updates, May i know what is the reason to add zero with the number.

Thanks,

Karthik A.


author: David Maye
body: Are the values you are trying to sort editable? I believe instead of having values like 1,2,3,4 you may be able to change it to 01,02,03,04 and it may work correctly for sorting.


Tags: cloud

confluence-cloud
Customizing the dashboard in 5.3.4
Asked by ashan:

I use a code to set a customized page as the dashboard:

\<div class="dashboard-group left"\>  
\<div class="dashboard-item welcome-message"\>  
$action.welcomeMessage  
\</div\>  
$helper.renderConfluenceMacro("{include:Dashboard:dashboard_content\|nopanel=true}")  
\</div\>## left

**My question**: Does it still work for Confluence 5.3.4?


Answers:
author: Steve Goldberg
body: You're right. I didn't read your code properly. I'm using 5.3.1 and it still works so I assume it'll still work in 5.3.4.


author: ashan
body: Great! Thanks for your help


author: ashan
body: Hi Steve,

I guess this does the same thing:

$helper.renderConfluenceMacro("{include:Dashboard:dashboard_content\|nopanel=true}")

Isn't it?


author: Steve Goldberg
body: What I do is build a page and then include that into the dashboard instead.


author: ashan
body: Has anyone tried this and can help?


Tags: code

custom-field

dashboard

include

macro
Permissions- which one applies?
Asked by Paula Alegria:

<br />

I was wondering what happens in confluence if you are part of an "edit" group and also part of a "view" only group? Which one will apply?

<br />

I've created a security group through AD for our marketing department and would like to add this group to a page but only give them view access but some of those members are already part of another edit group in the same page. Does the most unrestricted permission apply or is it like Windows which uses the most restrictive?

Thank you

<br />


Answers:
author: Nic Brough -Adaptavist-
body: Both apply.

One gives them the right to edit, and the other gives them the right to view. There isn't really a "view only", there's just a group that you've chosen to call "view only". If you want it to be view only, then you have to remove the access to the edit.

comments: author: Paula Alegria
body: Awesome, thank you :)


author: Davin Studer
body: Also, anyone who has edit access automatically has view access as well. So, you don't have to be part of both groups.


Tags: confluence-administration