youngmon/atlassian-qna huggingface dataset:
Butler Rule Not Working
Asked by Kathryn Hanna:

I set up a rule that says When a due date in this week is set on a card - move to the top of the list "Tasks for this week" but I'm getting nothing. I've deleted and recreated the card, made sure it was enabled, logged out and back in, but it's just not working. There must be something wrong with my rule. I was following a guide from someone else but I'm just not having luck.


Answers:
author: Michael Pryor
body: I'm sorry to hear you are having trouble. Could you paste a screenshot of your rule so we can help you figure out why it isn't working as expected?

comments: author: Kathryn Hanna
body: ![Annotation 2020-06-30 152320.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/101140i28980D574BAA8D71/image-size/large?v=v2&px=999 "Annotation 2020-06-30 152320.jpg")


author: Michael Pryor
body: I think you want a rule like

"7 days before a card in list "Future Tasks" is due, move the card to the top of list "Tasks for This Week"

Which is slightly different than what you have above. The one you have above just fires when you set the due date on the card.

ALSO, note that these rules will not trigger if the cards are ALREADY due this week (it would only affect future due dates that move into this week).


author: Kathryn Hanna
body: I tried that as well and then created a card with a due date of this tuesday, but nothing happened.![Annotation 2020-07-06 073250.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/101809i7EDDE6344500F432/image-size/large?v=v2&px=999 "Annotation 2020-07-06 073250.jpg")
uploaded images don't open
Asked by wfhmuhfl1988:

Help! Previously uploaded images are not covered. New uploaded images don't open either.![WhatsApp Image 2020-06-30 at 11.54.32.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/101038i9624A19AE9E5217F/image-size/large?v=v2&px=999 "WhatsApp Image 2020-06-30 at 11.54.32.jpeg")![WhatsApp Image 2020-06-30 at 11.54.33.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/101037i80C431FF6FEA8EB3/image-size/large?v=v2&px=999 "WhatsApp Image 2020-06-30 at 11.54.33.jpeg")![WhatsApp Image 2020-06-30 at 11.55.23.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/101036iB6DAD67695CC3636/image-size/large?v=v2&px=999 "WhatsApp Image 2020-06-30 at 11.55.23.jpeg")![WhatsApp Image 2020-06-30 at 11.55.41.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/101035i835A8C4584377808/image-size/large?v=v2&px=999 "WhatsApp Image 2020-06-30 at 11.55.41.jpeg")


Answers:
author: Michael Pryor
body: I saw another user having problems with attachments and they were also in Russia.

We use Amazon S3 service for our attachments. In the web you can get the url of the attachment and you will see it is an amazon URL. I wonder what happens when you try to load that url directly in your web browser?

comments: author: wfhmuhfl1988
body: Michael, thank you for your answer! I understand correctly, we need to download the Amazon URL and show the screenshot to you what's going on?


author: Michael Pryor
body: Right click on the icon that looks like an arrow up and to the right... and select "copy url" and paste that here - but be aware that anyone can see that attachment then --- so use an attachment you won't care if people see.
Card title & description - Align center
Asked by Jason Hoh Koon Yin:

Hi there! Much apologies if this has been posted before, I'm new here. Have tried to look for similar topic but I couldn't find any, so I'm opening up one here. :)

Markdown language is relatively new to me. May I know how do I center-align titles and/or description in my Trello board cards?


Answers:
author: Jireh
body: Hi Jason! That's a very cool idea, but unfortunately Trello does not support center aligned text. For a full rundown of what Markdown features we support, please see this page: <https://help.trello.com/article/821-using-markdown-in-trello>

comments: author: Jason Hoh Koon Yin
body: Thanks for your reply. Yes I've went through this before, but figured I'll ask here instead since the same link doesn't show the same align commands that I was looking for.

I'll settle for what I have first then. Thanks!
Create Rules, can , [ ] be used as as content for trigger?
Asked by Timothy Chung:

Hi!

i created a rule using this as trigger -   
when the description of a card with a name starting with "Weather is great" contains ", 2011\]" then trigger XXXX

-It does not work

but it works when -

when the description of a card with a name starting with "Weather is great" contains ", 2011," the trigger XXXX

XXXX is then triggered.

wanna know if \[ \] is not supported?

Thanks


Answers:
author: Ryan
body: Hi Timothy,

I just tested out "\[\]" in a rule similar to yours and the rule managed to trigger correctly for me. Therefore, you can use these symbols in rules where a string should be detected. There might be something else that is stopping your rule from triggering, so it would be good to take a closer look at this. Could you write in to trell.com/contact so that we can take a closer look with you?

Thanks!

Ryan
Business account
Asked by Mandy Majury:

Hi, do you know if I have the business class and the rest of team were on free, if I activated a power up, such as a calendar overlay, would those on free accounts be able to see it ?

Many thanks

Mandy


Answers:
author: Michael Pryor
body: Currently, yes, but I wouldn't rely on this behavior. We are going to fix this loophole so only boards that are in Business Class teams will have access to the Business Class features.

comments: author: Hamal Fiallo
body: So, If the other members of the team dont have business class. They wont be able to interact with nothing?

Regards,

Hamal


author: Michael Pryor
body: If the board is in a Business Class team anyone on the board would be able to use the features (including Guests of the team).


author: Hamal Fiallo
body: So, If I pay for 1 subscription (mine), and then add members ...others can access and make changes?


author: Michael Pryor
body: If they only appear as a Guest on one board, then yes. If they are on more than one board, then you would pay for them also.   

<https://help.trello.com/article/1123-multi-board-guests>
Using the Power Up Unito
Asked by Cyril narishkin:

I am a new Trello user. Added Unito power up to synch cards between boards. Cannot figure out how to make it happen. Where do I start synching cards between boards.

Thanks!


Answers:
author: Natacha Premont
body: Hi Cryil! I'm Natacha, a support representative at Unito!   
I'd love to be able to help you with this, would you mind reaching out to us (here: [https://unito.io/contact/ )?](https://unito.io/contact/)
How to zoom in and out. Text is tiny
Asked by Cyril narishkin:

When I move Trello from my laptop to my big screen during presentations the text becomes tiny on my big screen. There has to be a way to zoom in and out, but I have not found out how.

Thanks!


Answers:
author: Dan Ivory
body: Hi [@Cyril narishkin](/t5/user/viewprofilepage/user-id/3989667)

Have you tried zooming in using your browser? If you use a mac press and hold command and the '+' key (needs you to hold shift at the same time or you will get the '=' sign).

Or open the settings section of your browser as per these instructions

<https://support.google.com/chrome/answer/96810?hl=en-GB>

<https://support.apple.com/en-gb/guide/safari/ibrw1068/mac>

Hope that helps,

Dan

comments: author: Susana Soroa
body: Hello,  
I think the same thing happened to me. I see the screen on my mac but the lists are very small. I press cmmand + but it doesn't zoom.

Do you know what I have to do?


author: Quira
body: Hello im having the same problem, did you solve it?
Group comments on card
Asked by Anna Vagg:

I use Trello as a project management tool for a product launch and I communicate a lot with the supplier on the card. I like the comment functionality enabling us to eliminate long email chains and instead communicate on the cards but find that it gets confusing if there are multiple comments that require addressing as the reply doesn't link back to the original comment. Is there a power up that addresses this issue making it visible easier to track this grouping relating comments together?


Answers:
author: Michael Pryor
body: This is the closest we have: [https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-to-thread-replies-to-comments-on-a-Trello-card/qaq-p/748799#:\~:text=There's%20not%20a%20way%20to,for%20the%20comment%20being%20made.](https://community.atlassian.com/t5/Trello-questions/Is-there-a-way-to-thread-replies-to-comments-on-a-Trello-card/qaq-p/748799#:~:text=There's%20not%20a%20way%20to,for%20the%20comment%20being%20made.)


author: Vanessa Dreifuss
body: Hi Anna. Sounds like [Unito](https://unito.io/) would be a fit. It syncs information (titles, comments, attachments, etc) between cards, lists and boards. Good luck


Tags: card

comment
How to change initials from grey to colours
Asked by Brenda:

I am assuming Atlassian bought out Trello because it used to be easier then this. I'm logged into Trello with three users. I need them to have different colours so that it shows up properly instead of all grey. I have hunted high and low and there's' absolutely no option for this, please advise. I'm just testing to see if it works for me.


Answers:
author: Mattias Van doninck
body: Hi, a colleague of mine did manage to change the colour of her initials. By accident. It's now a red circle with her initials, whereas all other colleagues (that is, those who didn't upload a custom picture) on the Trello board have their initials in a grey circle.

She has no clue how she did it and she wants to get rid of it. She's not tech savvy at all. Anyone has an idea where this can be modified?

comments: author: Kati Falzone
body: This happened to me this week, too! I am now a teal color instead of grey like the rest of my team. I have checked the settings everywhere and cannot fix it!


author: Daniel Cowan
body: Go to <https://id.atlassian.com/manage-profile/profile-and-visibility> and hover over your profile avatar. From there you can choose the option "Create initials avatar" where you'll have a choice of 7 colours and can customise up to 4 initials.

comments: author: Kyle Humfeld
body: This worked for me. Thanks for posting the instructions!


author: Jessie Kragten
body: I am having this problem too.  
For some reason Atlassian does not respond on this posts themselves.  
You would expect a decent answer from them after more than a year.


author: Julie Nasr
body: Hi. I just figured it out in a hacky way. Go take a screen shot of a solid color. Add text to the screen shot for your initials. Upload that saved picture as your avatar here. This will give your initials some color.

<https://id.atlassian.com/manage-profile/profile-and-visibility>


author: Suzanne Corriell
body: Same question here -- if anyone figures it out, please respond. Thanks!


author: unsaforyou
body: hello, I have the same question, did you find out how is possible to change colour? my colleague made it and he doesn't know how.


Tags: confluence
How can I automatically funnel client texts into Trello?
Asked by Maj Schiesser:

I'd like to pull every client contact into Trello, but I haven't yet found a way to pull texts in automatically. Advice?

thanks!

-MS


Answers:
author: Sith Rovi
body: I am curious to know that can we use [satanic text generator](https://textandfonts.com/satanic-text-generator/) instead of normal text. Hope so, i will get better suggestions from here.


author: milynnus
body: [@Maj Schiesser](/t5/user/viewprofilepage/user-id/3989407) I can describe bot that I created on Telegram. It allows the user to attach people from the addressbook on the phone to his card on Trello. These users are food delivery agent and the contacts attached are his crew. This is to enable him to assign delivery job cards to the crew.

So with the right APIs and the right automation platform you can do it.

However, if it is one time effort you can do the same with a CSV file or Google Sheet. The platform that I am using allows for these modes : incremental lines, updates anywhere in sheet on a sheet or the entire sheet itself. So depending on your needs, there may be other solution.


author: Nic Brough -Adaptavist-
body: What do you mean by "texts"? The text of a user contact from something? The text of an email or form? SMS?

What are you trying to "pull"?

comments: author: Maj Schiesser
body: SMS messages sent to my iPhone.


author: Nic Brough -Adaptavist-
body: So your 'phone is a client for SMS. Trello is a service running somewhere else.

These things are unrelated. Could you explain what you're trying to achieve? What would you like to happen?


Tags: text
I can't join a board, I get the error must create an account with the specified email
Asked by Sabrina Connor:

Hi,

I received a link to join a board to the email that I have associated to my trello. However it looks like when I try to access the board it tells me I have to create an account with a specified email address. However that is the email associated to my account.

Please help. Not sure if its an trello account/atlassian account issue.


Answers:
author: Michael Pryor
body: Can you try loading the invite url in an incognito window and making sure you are using the same email address to login as the invite was sent to? I wonder if there is a problem with cookies or if there is an email alias happening.

The owner of the board can also invite you using your username.

comments: author: Sabrina Connor _Berkeley_
body: Yep, I tried the above. I tried on a different computer. I even tried having them send an email to a different email address and I got the same issue :(


author: Sabrina Connor _Berkeley_
body: This is working now, not sure what happened but this morning I tried and it let me join
How do I undo removing an item in a checklist?
Asked by Mhrhoward:

Help!

I've accidentally cleared all my active items in my checklist due to a butler malfunction deleting all the checked items in a card instead of the completed items.

There doesn't seem to be any undo action and cmd+z does nothing!

I've lost a lot of important data through this at a crucial time in my project.


Answers:
author: manuelgeek
body: [@Mhrhoward](/t5/user/viewprofilepage/user-id/3989151) you can't undo deleted checklist items.

But if you initially loaded the data on your Trello App on your phone, you can turn of your data/plane mode, then open the board, you'll still be able to view the checklists from the App, then you can manually copy then to the checklist

comments: author: Mhrhoward
body: Thanks, that's a clever solution thankfully I had just enough saved on my phone to retain most of the lost data.

It's crazy something as simple as an undo isn't available on something like Trello!


author: manuelgeek
body: I'm glad I was able to help
Is there a way to change a color of a list column?
Asked by Steven Bae:

Hi, with all the list column, its difficult to find a particular list.

Is there a way to change a color of a list? I see there is a way to change the color of the card but I'd like the entire list in a color.

Thanks.

Steve


Answers:
author: Esme Crutchley
body: Hi [@Steven Bae](/t5/user/viewprofilepage/user-id/3989113)

Welcome to the Community!

If you're using Chrome to view your Trello boards, I would recommend [Pro For Trello](https://chrome.google.com/webstore/detail/pro-for-trello-free-trell/hcjkfaengbcfeckhjgjdldmhjpoglecc) because it allows you to change the colour or any \& all of the lists you have (and a LOT more than just that!).

It should give you these options when you click the 3 dots at the top of each list:

![Screenshot 2020-07-02 at 10.09.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/101424i91E0669E4C6A3435/image-size/large?v=v2&px=999 "Screenshot 2020-07-02 at 10.09.39.png")

Hope that's helpful!

Esme :)

comments: author: Esme Crutchley
body: If you decide to use it, I would recommend you use [this website](https://www.w3schools.com/cssreF/css_colors.asp) to get the correct colour names (the list colours won't work unless you have exactly the right ones!)


author: Steven Bae
body: Oh man, this feature rocks! I told the entire office. Thank you!


author: Esme Crutchley
body: No worries! Just keep in mind that it'll look awesome on Chrome, but the colours won't be in the native apps (macOS, iOS or any of the others) or other browsers, it'll only work on Chrome!

If I answered your question fully and you have 2 minutes spare, would you mind accepting my answer, so that others who search for the same thing know that my answer works?

Esme :)


author: Steven Bae
body: You bet!


author: milynnus
body: [@Steven Bae](/t5/user/viewprofilepage/user-id/3989113) In the scenario about I would create a card with name '---' and create a cover color for it. This will sit at the top of the list.

comments: author: Steven Bae
body: That will work. I was hoping for the entire column. Thank you!
Content by Label Macro in Page Conent List
Asked by Bj?rn Barthusel:

How do I make a "Content by Label" Macro appear in a Page content list?

I haven many "Content by Label" Macros on one Page an I want a summary List at the beginning of te Page.


Answers:
author: Brant Schroeder
body: [@Bj?rn Barthusel](/t5/user/viewprofilepage/user-id/4737174) Welcome to the Atlassian Community

Are you asking if you can display the content by label macro within a page table of content? If so the answer is no. The table of content is built off of page headers. <https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/>

If you wanted all these lists at the top you could use the page excerpt macro and pull all the information that way to the top.

comments: author: Bj?rn Barthusel
body: Thanks for your Tip, Brandt.

But if I used the excerpt macro I had to put each "Content by Label" macro into its own excerpt source macro, then name them all, and then add an excerpt list macro to manually refer to them. This would lead to a chain of 10 or 20 matrioshka makros all residing on the same page.

Also, the page is not static and will be edited by many team members. I had to explain everybody how to do that and keep the excerpt structure synchronized manually.

My goal is just to have a small overview at be beginning of the page that automatically shows all "Content by Label" macro headers on that page.


author: Brant Schroeder
body: If you just add a header (H1, H2, H3, etc) above the content by label and add the Table of Content macro it will list the headers. It will not pull anything from the content by label macro though.


Tags: cloud

confluence-cloud
User macro showing current user spacekey
Asked by frithjof falck:

Hello,

I'm trying to create a user macro showing the home space key of the current user in plain text. Any ideas?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230) ,

please create a user macro, with name and categories at your convenience, with :

* Macro Body Processing : No macro body
* Template :
*

  ```
  ## Macro title: My Macro
  ## Macro has a body: Y or N
  ## Body processing: Selected body processing option
  ## Output: Selected output option
  ##
  ## Developed by: My Name
  ## Date created: dd/mm/yyyy
  ## Installed by: My Name

  ## This is an example macro
  ## @noparams

  #if($spaceManager.getPersonalSpace($action.remoteUser))
  $spaceManager.getPersonalSpace($action.remoteUser).getKey() 
  #else 
  No Personal Space
  #end
  ```

Key of the current user will appear if the current user has a Personal Space. Hope this helps, Fabio

comments: author: Fabio Racobaldo _Herzum_
body: [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230) if you need a link to that space please change Macro Body processing and add \<a\> in my previous code.

Ciao,

Fabio


author: frithjof falck
body: Thanks!

Any chance of getting the home space key of the user instead of the personal space key? If that makes any sense.


author: Fabio Racobaldo _Herzum_
body: Hi [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230) ,

what you mean the home space key for the current user? User can have a personal space or he could be the creator of many spaces?

WHat link do you need?

Fabio


author: frithjof falck
body: The current users space key where the homepage as set under profile settings is located.


author: Fabio Racobaldo _Herzum_
body: I don't find any API that is able to retrieve this setting.


author: frithjof falck
body: Ok! Thanks for the help anyway!


author: Pramodh M
body: Hi [@frithjof falck](/t5/user/viewprofilepage/user-id/4596230)

Please follow the Guide here to create the User Macro

```
Macro Name: spacekey
Macro Title: Space Key
Description: Adds the current space key as text
Category: Confluence Content
Macro Body Processing: No macro body
Output Format: HTML
Template: $space.getKey()
```

Let me know if this works

Thanks,  
Pramodh

comments: author: frithjof falck
body: Any possibilities for the output to be the current users spacekey? I'going to add it in a \<a\> tag so that the user will be directeded back to its home space


author: Pramodh M
body: You need to use the macro for this scenario!!


Tags: confluence-server

data-center

user-macro
Is there a way to get Table of Contents macro to recognise text within a Header Row
Asked by Dan Billingham:

I am looking to see if there is a way to make the Table of Contents Macro recognise text that is in a header row.

Current workaround is either putting text above the box (which does not look great so have disguised it white) or removing the row as a header (which then makes the form we use difficult to navigate and it removes the "freeze pane" look from being a header).

Hope this all makes sense : )


Answers:
author: Andy Gladstone
body: [@Dan Billingham](/t5/user/viewprofilepage/user-id/4730275) Welcome to Confluence!

What you are asking makes sense. Can you post a screenshot so I can better understand the issue? Is the Header Row part of a table you have on the page? If so, what Heading Level have you formatted the Header as the heading type you want?

comments: author: Dan Billingham
body: Hi Andy,

Thanks for the warm welcome!

Bit of a hard one to show via screenshot but basically when using the table options and have the "header row" ticked the table of contents macro will recognise it as something to be included, but the link part of it will not work. If you then untick the "header row" option the link part then works.

Have attached a screenshot but again not sure if it provides any help. ![Confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/181143i6639E6A6FB2E39F5/image-size/large?v=v2&px=999 "Confluence.jpg")


author: Andy Gladstone
body: [@Dan Billingham](/t5/user/viewprofilepage/user-id/4730275) your screenshot certainly did help! I was able to replicate this in my test instance. And lo and behold, I experienced the same behavior you have seen.

After searching a bit more, I have found that this bug has been reported. You can upvote it here:

<https://jira.atlassian.com/browse/CONFCLOUD-70911>

Sorry I could not help resolve your issue, but I learned in the process!


author: Dan Billingham
body: Thanks Andy,

Super useful to find out that it is a bug and is being worked on : ) thanks for your help!


Tags: cloud

confluence-cloud