youngmon/atlassian-qna huggingface dataset:
Integrated Activity Stream
Asked by Steve Sweales:

I have a JIRA (5.2) and Confluence (5.1) instance integrated with each other, and all working hunky dory apart from one thing.

When I update anything in Confluence (or JIRA), it appears within the activity stream of JIRA on the dashboard - all good. However whenever I update anything in JIRA it does not appear in the activity stream on the main dashboard of Confluence - not so good.

Any ideas why / how I can get JIRA updates showing in Confluence's activuty stream on the dashboard?


Answers:
author: Steve Sweales
body: Looks like if I insert an activity stream onto a page (within Confluence) that I can have it display updates from Confuence and JIRA, however at present it does not seem possible to update the default activity stream on the dashboard.


Tags: activity-stream

jira
Cannot delete a space and re-import
Asked by Joe Zulli:

Hi everyone,

I'm in the process of migrating from a locally installed version of Confluence, to Confluence OnDemand and I am stuck. Here's what I did.

1. I imported a space into my OnDemand instance to test things out and make sure the process ran smoothly.

2. I deleted the space

3. I did it again, this time for real. FAILED

Step 3 fails with an error saying that my space cannot be imported because there is already a space with the same key. But I deleted that space! There's no sign of it anywhere. I could have sworn it said in the docs that you can delete a space an re-import it. Apparent my delete did not go smoothly, but it's completely gone from the UI.

I tried copying my space to a new one with a different name using Copy Space, but that failed as well. Any ideas?

Thanks in advance,

Joe


Answers:
author: Jeison
body: Hi Joe,

It seems that there are some left overs from that space on the database. As you don't have access to it, you can either raise a support ticket at <https://support.atlassian.com> to ask an engineer's help, or edit the space key manually inside the *exportDescriptor.properties* file (inside the space backup), to trick the import.

Hope this helps.

comments: author: Joe Zulli
body: Thanks Jeison,

I just created a support ticket, but since this is a pretty big emergency for me, I might try to manually trick it in the way you mentioned as well. Is exportDescriptor.properties the only file that needs to be changed. The instructions at <https://confluence.atlassian.com/display/CONFKB/Copy+or+Rename+a+Space+in+Confluence> are a lot more involved.


author: Roland Froehlich
body: [@Jeison](/t5/user/viewprofilepage/user-id/781681) I the same problem on a free plan as I try to setup a confluence for my company.  

1. I imported a Space Cloud to Cloud sucessfully without error.  
2. I figured out I did not have the drawio add-on.  
3. I installed the drawio add-on and deleted the space  
4. Tried to import the space again and now it fails with one error.  

I did not yet try to rename the space file since I expect this to create issues with the drawio integration.  

Do you have any advice how to proceed? Thank you very much for your assistance.


author: Roland Froehlich
body: I now tried an import with modified 3-letter Space Key in the exportDescriptor.properties file but this import still failed.

Error message: Could not locate exportDescriptor.properties in the archive

Still looking for advice how get the import working.

[@Joe Zulli1](/t5/user/viewprofilepage/user-id/853180) How could you finally solve the issue?

Thank you for your input.


Tags: cloud

confluence-cloud
Confluence 5.1.1 and Crowd 2.6.1: SSO problems
Asked by Ernest Kim:

I have gotten Confluence and Crowd to work correctly without SSO. My crowd users can login and all is happy. But when I edit the seraph-config.xml to allow for XML with the following:

```
&lt;!-- Default Confluence authenticator, which uses the configured user management for authentication. --&gt;    &lt;!--    &lt;authenticator class="com.atlassian.confluence.user.ConfluenceAuthenticator"/&gt;    --&gt;     &lt;!-- Custom authenticators appear below. To enable one of them, comment out the default authenticator above and uncomment the one below. --&gt;    &lt;!-- Authenticator with support for Crowd single-sign on (SSO). --&gt;    &lt;authenticator class="com.atlassian.confluence.user.ConfluenceCrowdSSOAuthenticator"/&gt;    &lt;!-- Specialised version of the default authenticator which adds authenticated users to confluence-users if they aren't already a member. --&gt;    &lt;!-- &lt;authenticator class="com.atlassian.confluence.user.ConfluenceGroupJoiningAuthenticator"/&gt; --&gt;
```

None of the users are able to log in. The error that shows up is:

2013-04-12 15:05:47,290 WARN \[TP-Processor3\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'XXXXXXXXX' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Is anyone else having this same problem?

-Ernie


Answers:
author: Ernest Kim
body: Did you hear that big smacking sound? That was me smacking my head and saying "DOH!" Thanks.


author: Zul NS _Atlassian_
body: Have you configured the *crowd.properties* in Confluence? [Here.](https://confluence.atlassian.com/display/CROWD/Integrating+Crowd+with+Atlassian+Confluence#IntegratingCrowdwithAtlassianConfluence-2.2EnableSSOintegrationwithCrowd%28Optional%29)


Tags: crowd
Documentation Theme Page Left Hand Navigation Tree Slow Loading
Asked by kmiklas:

Hello all,

We are using the documentation theme, with a page tree on the left hand side. This left-hand navigation is loading very slowly, more than 10 seconds.

We've been told that it's because of a relatively high number of pages, and that pruning out old pages will help. Another option is moving old stuff to a new space, but both of these options are time consuming.

Do you have any recommendations regarding how we could speed up the load of the navigation tree?

Also, is there an easy way to mark pages obsolete?

An inpection of the network tab in Chrome Inspector points to the following as the culprit

naturalchildren.action

/confluence/plugins/pagetree  
tyvm!


Answers:
author: Khanh Nguyen
body: We have something similar but different. Expanding the page tree in the Documentation theme for some users is slow and other users faster. The same behavior is in both IE8 and Firefox19. I can be on the same workstation with different users login in and out of confluence and the slowness is noticeabley slower for some users (sometimes fails to expand after 5 minutes) and for others users that same exact treewill expand in 2 seconds. Any ideas what might be causing this?

comments: author: Matthew J. Horn
body: If you use permissions at the page level, then Confluence has to authorize each page as it builds the tree (users that don't have permission to see a page will not even see it in the page tree). Try comparing the users to see if they have different sets of permissions to see if that's the culprit.


author: kmiklas
body: Thanks for your responses. Would you kindly refer me to any link(s) with techniques to tune the cache and/or database?

comments: author: Harry Chan
body: What database are you using?

as to cache, follow Atlassian's guide: <https://confluence.atlassian.com/display/DOC/Cache+Performance+Tuning>


author: RianA
body: I think it would be caused by the amount of children pages. Confluence will check the permission of each pages therefore it would take time to load if there are a lot of pages in the page tree. As Harry said, I would suggest to do some database and caches tuning would help.


author: Harry Chan
body: Hi, yes unfortunately that's going to be the case. Ways to speed up the process would be to increase caching within Confluence (if your cache is full) and/or adjust the time that this cache stays in memory[.](https://www.cloudshards.com/)

Database tuning might also help[.](https://www.cloudshards.com/confluencehosting.php)


Tags: documentation

theme
Removing the Spaces link in Confluence 5.1
Asked by Alan Bowman:

Hello,

Several years ago I asked this question: [https://answers.atlassian.com/questions/13007/removing-log-in-from-a-space-in-confluence-4](../13007/removing-log-in-from-a-space-in-confluence-4)

The answer given works as expected, but now I need to remove the **Spaces** link from a Space in the same manner. I'm trying to use the exact same script, but I don't know what the "name" for the Spaces link would be. Where would I find that name?

Additionally, if anyone knows a different way to do this, I'd be glad to hear about it. I'm trying to lock down a specific customer-facing Space so that our users aren't provided with options to log in, browse the system, or go to a page listing all the Spaces (which will also present them with Log in and Browse).

Thanks,  
Alan


Answers:
author: Amalia
body: The name/id of the space link is space-directory-link. So you would add the JS like the following:

```
AJS.$('#space-directory-link').parent().hide();
```

Related links:

* <https://confluence.atlassian.com/display/CONFKB/How+to+Hide+Elements+in+Confluence+Using+CSS+or+JavaScript>
* <https://confluence.atlassian.com/display/CONFKB/How+to+Use+JavaScript+in+Confluence>

comments: author: Alan Bowman
body: Thank you Amalia, that worked. And thanks for the links to the CSS and JS documentation.
How to apply the markup to selected text in Confluence
Asked by Francois Dallaire:

I am evaluating Confluence 5. In the editor, I want to mark up the name of variables, methods or any code element so that it is enclosed with the \<code\> pair of tags in the HTML output.

I would expect to only have to select the text of the element name within the paragraph and apply a mark up as easily as setting the selected text to Bold. In an API documentation this would be a very frequent markup.

I can't figure out how to do this even after searching and reading numerous topics...

How can this be done?


Answers:
author: Francois Dallaire
body: Ok. I just found it.

Simply type text to mark up between {{ }}. Easy.


Tags: code

markup
Edit the home page
Asked by minesh patel:

Hello,

Wondering how I can edit the homepage of my confluence site. I have done it before, but I don't remember how to do it now.


Answers:
author: Ryan Goodwin
body: If you're referring to the dashboard, have a look here:

<https://confluence.atlassian.com/display/DOC/Customising+the+Confluence+Dashboard>


author: C. Faysal
body: <https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page>

comments: author: C. Faysal
body: Confluence home page \> googles 1st result :)
"NOT SUITABLE" ? ... unable to add an eval license for InPlace Editor
Asked by Dean Williams:

We have InPlace Editor (Stiltsoft) V2.4.2 installed ... now just trying to add the eval license ... but it returns "NOT SUITABLE" in the license state field. What is the cause for this ?

I generated the eval license using our Server ID B3HQ-9UIK-KA0F-ODO5 ... saved/uploaded it using the appropriate form (admin/plugins/cipe/savelicense.action ) .. so not clear why it should respond with "License state: NOT SUITABLE"

Thanks in advance !

-----------------------------------

FYI We're running Confluence 4.3.3 ... and the information on <https://marketplace.atlassian.com/plugins/confluence.extra.cipe/version/61> clearly states that InPlace Editor V2.4.2 is supported on Confluence 4.2 - 4.3.7


Answers:
author: Joe Clark
body: Just in case you don't get an answer here, you can contact the add-on vendor (Stiltsoft) directly via their own support page: <http://stiltsoft.desk.com/customer/portal/emails/new>


Tags: addon-confluence.extra.cipe
Change a space page template free for global use
Asked by Bj?rn Eitmann:

Hi\*

I want to change a space page template to a global template?

Thanks!


Answers:
author: nriley
body: You can import a space template from a Space for Global use by following the instructions here (Specifically Step 3):

<https://confluence.atlassian.com/display/DOC/Importing+Templates>


Tags: template
Problems in installing Confluence PlantUML Plugin
Asked by Herbert Ncube:

i am having problems installing the above plugin. i have installed in graphviz in my linux confluence sytem but i still get an "An unexpected error occurred. Please refer to the logs for more information." i checked log files, i do not see anything related. i also have tried installing the plugin by uploading from my local machine but still the same error.What might be the problem.


Answers:
author: Daniel Borcherding
body: Herbert,

If you wouldn't mind attaching your logs to the ticket we would be happy to take a look over them for you.

I suspect that you are going to gain the most traction by contacting the plugin vendor directly. Below you will find a link to their supprt page inside our marketplace. Click on the [link](https://avono-support.atlassian.net) to file a support request with them. As this is a thrid party piece of software they are likely going to provide a much more directed support effort.


author: Herbert Ncube
body: I increased the allowed packets in /etc/my.cnf, changed max_allowed_packet = 32M.   
from <https://confluence.atlassian.com/display/DOC/Database+Setup+For+MySQL>

This helped solve my problem  

<br />


author: Herbert Ncube
body: Thanks a lot Daniel,
Cannot disable Blueprints
Asked by Kris Justice:

I have an OnDemand instance where I want to disable a specific Blueprint (the File List one).

* I click "disable" next to the File List blueprint in the space admin console.
* The Blueprint shows as disabled.
* I return to the page and it's enabled again, as if nothing ever happened. It also shows up in the Create template options.

Anyone else having this problem?


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Hi Kris,

I believe this is a bug reported here:

- <https://jira.atlassian.com/browse/JRA-32279>

There's a workaround available on the bug report comments, and this will be deployed in the few coming weeks.

comments: author: Kris Justice
body: Thanks for this, but I think you linked to the wrong Jira issue. Could you double check that issue number?


author: Bastiaan Jansen
body: I think this is the bug Razaq wanted to provide to you: <https://jira.atlassian.com/browse/CONF-28641>[](https://jira.atlassian.com/browse/CONF-28641)


author: Abdulrazaq Mohammed Ali Omar
body: Yeah totally :). Wrong copy/paste!!


author: David Gruber
body: Although the ticket is resolved I am currently seeing the same problem reported here in Confluence OnDemand 5.5-OD-24-014 when logged in as a Space Admin and when logged in as a Confluence Administrator and attempting the same the Blueprint gets disabled globally instead of just in the space.

The workaround from the ticket works in both cases, but since we use the Documentation Theme for its wiki markup based footer/etc fields we have to set the Site Theme to the Default Theme and each Space Theme to the Documentation Theme so that Space Admins can make use of the workaround without a Confluence Admin level change, where idealy we would have the Site Theme set to the Documentation Theme and each Space Theme be the Global Look and Feel as when a space is initially created.

Anyone else currently experiencing this problem? Is there or do we need a new bug ticket, or should the existing ticket be reopened?


Tags: blueprint

cloud

confluence-cloud
Using Team Calendars for scheduling
Asked by Chris M:

Having been drawn in by this post: <https://blogs.atlassian.com/2012/12/team-calendars-3-timeline-view/>

we have recently started to use Confluence and Team Calendars as a compliment to Jira and I have a few questions about it's scheduling capabilities.

I have set up a custom field in Jira so I can set a start date for each issue as well as a due date. This enables the timeline view to work nicely. However:

1. I see that even if an issue has an estimated time of 4 days you can still resize it to 1 day in team calendars - is there any way of preventing this? Seems a bit of a flaw otherwise.
2. Ideally issues would come up in a different colour or something when they are resolved - is this possible? I guess a work around could be to use a JQL filter to hide resolved issues from the calendar
3. Similar to my first point, ideally as the remaining estimated increases / decreases in Jira I'd like to show this in the calendar timeline - is this possible somehow?

Thanks!


Answers:
author: AgentSmith
body: Hi Chris,

Thanks for the feedback/questions. At present, for the three issues you've outlined, there does not appear to be a workaround or solution at this time.

That being said, I went ahead and submitted a feature request based on these suggestions.

That ticket can be located here:

<https://jira.atlassian.com/browse/TEAMCAL-1366>

*Note: You can comment, vote and watch the ticket for subsequent updates.*

Sorry I could not be of more service.

Cheers,  
Jason \| Atlassian


Tags: cloud

confluence-cloud
Changing domain name on confluence download
Asked by Fajar Suryawan:

How do I change the domain URL for our self-hosted confluence instance?

**current:** [something.myroot.com](http://something.myroot.com)

**future:** [newone.myroot.com](http://newone.myroot.com)

Will licensing be an issue? Will internal links inside confluence be intact (I expect so)?

What is the best practice in doing this renaming?

Thanks

Fajar


Answers:
author: RianA
body: Hi Fajar,

I believe you need to change it from your Domain settings to make sure it's pointed to your Confluence server IP address. In the licensing part, there won't be a problem, however for usagewise you need to change the **Server Base URL** from*Confluence Admin \>\> General Configuration*, so that it could work properly.

Hope it helps.

comments: author: Andrei [errno]
body: not sure how to read "need to change it **from** your Domain settings" - you are talking about DNS settings, most likely...


author: Fajar Suryawan
body: Thank you guys!

As for the link, just to be sure, I think I'll use a global redirect, similar to this: <http://stackoverflow.com/questions/4005774/htaccess-changing-the-domain-name>

@Septa: matur nuwun mas. Kapan ke Indo lagi? Aku kirim pesan ke inbox fB njenengan.

comments: author: Septa Cahyadiputra
body: Sorry mate, I haven't receive your message on FB. R u sure it is the correct account :P?

Ndak onok rencana muleh deket2 ini, sek kerasanan soalnya.


author: Septa Cahyadiputra
body: Halo Fajar,

Links inside the Confluence will be affected if they are stored as a full path URL such as:

something.myroot.com/display/\<SPACEID\>/pagename

However, if it is stored as page link as describe on this [documentation](https://confluence.atlassian.com/display/DOC/Linking+to+Pages) the URL change won't affect as this link is tied to your server base URL.

Nek kurang jelas, takon ae mas monggo.


Tags: base-url

change

domain

url
Can you display GreenHopper Classic Days Remaining widget Confluence page?
Asked by shinyidol:

Is it possible to display the GreenHopper Classic Days Remaining on a Confluence page?

These are both download internal instances of Greenhopper, JIRA, and Confluence.


Answers:
author: David Chou
body: You can accomplish this with this documentaiton <https://confluence.atlassian.com/display/DOC/Adding+JIRA+Gadgets+to+a+Confluence+Page>. After you set that up, you can use all JIRA gadgets in Confluence, including your GreenHopper Classic Days widget.

![](../../upfiles/screenshotGreenHopper.png)

comments: author: shinyidol
body: Did this. Have both JIRA and Confluence setup as trusted applications and neither JIRA or Confluence can see each Macros.

Confluence updates are displayed in the JIRA feed, but that is about as much as they talk to each other.


author: David Chou
body: Hrmm, can you confirm have added the JIRA gadget URL to authorized list in Confluence?

[https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets#RegisteringExternalGadgets-Subscribingtoalloftheapplication'sgadgets](https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets#RegisteringExternalGadgets-Subscribingtoalloftheapplication%27sgadgets)


author: shinyidol
body: That is what I needed!


Tags: jira

jira-software
Can you attach a link to an image so that when/where ever displayed the link remains intact?
Asked by Natalie:

We use one image over and over again and we do this by <https://confluence.atlassian.com/display/CONF43/Displaying+Images> we also link the image by <https://confluence.atlassian.com/display/CONF43/Linking+from+an+Image> (making it a button). However everytime we display the image we have to manually link it. The image is always going to the same location so I am wondering if there is a better way to do this?

Thank you


Answers:
author: Kirstin Seidel-Gebert
body: Hello Natalie,

you could write a user macro that inserts the image with the link.

Cheers,  
Kirstin

comments: author: Daniel Borcherding
body: This is a great idea! We have the following document on how to write a user macro. Please feel free to ask if you have any questions.

<https://confluence.atlassian.com/display/DOC/Writing+User+Macros>


author: RianA
body: Hi Natalie,

I am afraid you might need to attach the link manually. Otherwise, you could just save the wiki markup for the image, and you could just re-use it everytime you need it. For more information regarding this, please refer to the following documentation.  
\* <https://confluence.atlassian.com/display/DOC/Confluence+Wiki+Markup>

Hope it helps
Can I apply a banner to specific wiki spaces
Asked by Komal Mathur:

I need to apply a banner to specific wiki spaces (not a global banner)

Can I do that? How?

Thanks


Answers:
author: Daniel Borcherding
body: If you are using a custom theme you can edit the Space Layout directly. It requires a bit of knowledge around use of velocity templates and a bit of html. We have the document on how to how to do this below.

<https://confluence.atlassian.com/display/DOC/Customising+Space+Layouts>


author: Andrei [errno]
body: if you are using a documentation theme: <https://confluence.atlassian.com/display/DOC/Configuring+the+Documentation+Theme#ConfiguringtheDocumentationTheme-CustomisingtheDocumentationtheme>

search this page for "customizable header"
Change confluence username?
Asked by Allan Jocson:

Can I change my confluence username after it has been created?


Answers:
author: Abdulrazaq Mohammed Ali Omar
body: Unfortunately, there's no way to rename a username in Confluence OnDemand at the moment. Although for Confluence (self hosted), this is possible to some extend by hacking the database:

- <https://confluence.atlassian.com/display/DOC/Changing+Usernames>


Tags: cloud

confluence-cloud
Does the SP connector work with the ondemand product?
Asked by Gregg Young:

We are in the process of determining wich JIRA/Confluence licensing to use.

Want to make sure the SP connector works with the OnDemand product becasue we have a extensive SP presence.


Answers:
author: Harry Chan
body: Hi[,](https://www.cloudshards.com/jirahosting.php) according to <https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753> the Sharepoint connector isn't available for OnDemand[.](https://www.cloudshards.com)


Tags: sharepoint