youngmon/atlassian-qna huggingface dataset:
I was on vacation and when I came back my entire page tree was changed....
Asked by Support_Kommunikation Hofer:

Does anyone know how to restore the old structure or if the support is able to restore the structure from may 24th :)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Support_Kommunikation Hofer](/t5/user/viewprofilepage/user-id/4950897) ,

welcome to the Atlassian community!

You need to check within your organization to figure out who and why your page structure has been changed. There's a page history that you can check in order to get these information.

Moreover, Reorder Pages , space admin menu, allows you to reoder pages and structure within your space.

Restore a space means to come back to that day not just for the structure but also for page contents. If necessary, a Confluence Admin could do that but just if a backup of that day is available on your system.

Hope this helps,

Fabio

comments: author: Support_Kommunikation Hofer
body: It says that I made changes on 25.5, but I have not been on the PC since 24.5. Is there any chance to get the old structure back?


author: Support_Kommunikation Hofer
body: I created 5 new folders on 5/24.... On 25. around 13:00 was created a page in which all the pages were inside, I have deleted them


author: Fabio Racobaldo _Herzum_
body: As a Confluence Space Admin can you reoder pages at your convenience?


author: Support_Kommunikation Hofer
body: Yes


author: Support_Kommunikation Hofer
body: We have over 1300 Pages.. It would be very nice to get the old structure back


author: Fabio Racobaldo _Herzum_
body: If you have a backup you could restore the whole space. If you have not that backup, you can't restore it
Removed labels still in label list and in search labelText:
Asked by Gregory Machin:

Hi,

We have remove labels from our content in one of our sites, and the Label List is still showing those labels, with the correct site selected.

If We search using the labelText: articles in the same site are still listed on the search.

How to clear labels from a site completely if not used ?

Thank you.

G


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Gregory Machin](/t5/user/viewprofilepage/user-id/4827673) ,

welcome to the Atlassian community!

There is an open ticket for that issue (<https://jira.atlassian.com/browse/CONFCLOUD-58953>).

Unfortunately there's no workaround for that.

Fabio

comments: author: Gregory Machin
body: Thanks for that.


author: carlosughini
body: Hi Gregory,

Welcome to the community!

According to the Atlassian documentation:
> To completely delete a label from a JIRA instance, the label must be first removed from all the issues in that instance.  
> Once the label is removed from all issues, it will no longer be seen when browsing a labels. However, the deleted label might still show up on the browser immediately after deleting the label from all issues. Please be aware, it might be caused by index/cache replication eventually will become consistent or browser cache would need to be flushed and reloaded.

Also, I've found the feature request below to improve the way that we can manage/delete labels in Jira:

* [JRACLOUD-33672](https://jira.atlassian.com/browse/JRACLOUD-33672)

Last but not least, how do I find which labels are in my projects?

* [See Labeling an Issue](https://support.atlassian.com/jira-software-cloud/docs/edit-and-collaborate-on-an-issue/).

I hope it helps. Please let me know if you have any questions.

Kind regards,

Carlos

comments: author: Gregory Machin
body: thanks for that, will wait and see if this gets resolved. Was a big fan of Atlassian product before the move to the Cloud, not so sure anymore.


author: carlosughini
body: That's great, Gregory!

In case it helps, please accept the answer to help other users.

Kind regards,

Carlos


Tags: cloud

confluence-cloud

label
How to call the confluence.append_page() function of the python-api?
Asked by Alexander Fedotov:

What exactly does the parameter 'self' in the function

```
confluence.append_page(self, ...)
```

on this page <https://atlassian-python-api.readthedocs.io/confluence.html>

mean? How am I supposed to call this function?  

The code on line 1617 and on on this page <https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/confluence.py> is not much of a help.


Answers:
author: Andrea
body: once you've created your Conflunce object, you can call append page like this:

result = conf.append_page(433343488, 'my title', '\<p\>some more text\</p\>', 212477418, type='page')

where conf is my confluence object

433343488 is the page id of the page you want to append to and 212477418 is the parent-page ID.  

you can get the page-ID by calling get_page('my title')

HTH


author: Andrea
body: [@Alexander Fedotov](/t5/user/viewprofilepage/user-id/4950330) : did you manage to solve this? because I am facing same issue with the example not helping.

As for your question: 'self' parameter in python refers to the class you are using and usually is not passed at all. simply pretend it is not there.

once you have created your connection with conf = confluence(url,user, pwd), your variable conf points at an object with all capabilities of the AtlassianConfluenceAPI class. in the definitions of the methods, 'self' is being used as an (internally) passed, but as the user you never have to give that param as it is passed in the background automatically (because it is a class's method).

comments: author: Alexander Fedotov
body: I did. It was a question to a person responsible for the documentation of the SDK.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

In Confluence-speak, "self" almost always means "the current page". You'll need to trace that back through the code you are looking at (Sorry, I've not worked with this library, I've always coded my own direct calls, so I know this is not much help. Hopefully it gets you on the right path though)


Tags: confluence-server

server
Getting below error when trying to upgrade the confluence.
Asked by Akshay Bhagwat:

\[atlassian.confluence.util.AbstractBootstrapHotSwappingFilter\] doFilter Could not get swap target filter---------------------at the catlina.out file on the confluence installation path


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Akshay Bhagwat](/t5/user/viewprofilepage/user-id/4715712) ,

first of all please check the confluence home has been correctly setup.

<https://confluence.atlassian.com/confkb/how-to-relocate-the-confluence-home-directory-318668907.html>

Please let us know,

Fabio

comments: author: Akshay Bhagwat
body: Hi Fabio,

Thanks for your reply this works for me. but now getting another error.

BootstrapException: Unable to bootstrap application: The database driver (oracle.jdbc.OracleDriver) was not found in the class path.\<br/\>This Confluence installation cannot be upgraded automatically.

Could you please suggest here?

Thanks,

Akshay


author: Fabio Racobaldo _Herzum_
body: Hi [@Akshay Bhagwat](/t5/user/viewprofilepage/user-id/4715712) ,

you need to put Oracle driver, based on your Oracle version, in the confluence installation folder/confluence/WEB-INF/lib and start again Confluence


author: Akshay Bhagwat
body: Hi Fabio,

This resolved my issue thanks a lot for your quick response.

Thanks,

Akshay


author: Fabio Racobaldo _Herzum_
body: Hi [@Akshay Bhagwat](/t5/user/viewprofilepage/user-id/4715712) ,

I'm happy for that. Please mark my answer as accepted ;)
Invited user not receiving invite email
Asked by bbettke:

I invited a new user and I they never received the invitation email. I resent the request, delete the user and then re-invited and still no invitation email. Can you please take a look? Thanks.


Answers:
author: Srinatha T
body: Hi [@bbettke](/t5/user/viewprofilepage/user-id/4949934) ,

Welcome to Atlassian community.

You might want to ask user to check in there spam folder once. Hope the mail server is all working fine ? Go through the below thread which has all the steps that can be tried when you have issue with mail delivery.

* [New-users-didnt-receive-an-invitation](https://community.atlassian.com/t5/Jira-Software-questions/New-users-didnt-receive-an-invitation/qaq-p/1922126)

I hope the above helps. Have a good day!

Thanks,

Srinath T

comments: author: bbettke
body: Hi the first thing I did was have the person check their spam folder. Is there a way to see if the email is being rejected?


Tags: cloud

confluence-cloud
How to connect to confluence using groovy program
Asked by golla shirisha:

How to connect to confluence using groovy program


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@golla shirisha](/t5/user/viewprofilepage/user-id/4949847) ,

welcome tot the Atlassian community!

Confluence and all the other Atlassian tool provide Rest API that allow other systems to interact to. For a server instances, there are the following rest apis <https://docs.atlassian.com/ConfluenceServer/rest/7.17.2/> that contain the main operation that a user can perform on Confluence.

If necessary, you can also add your own api via plugin.

Hope this helps,

Fabio


author: Brant Schroeder
body: [@golla shirisha](/t5/user/viewprofilepage/user-id/4949847) Welcome to the Atlassian community

You can use groovy to hit the Confluence APIs This will allow you to connect to confluence using groovy. <https://developer.atlassian.com/server/confluence/confluence-server-rest-api/>


Tags: confluence-server

migration-customer-care

server
How do i connect to confluence using groovy script to get confluence page id.
Asked by golla shirisha:

How do i connect to confluence using groovy script to get confluence page id.


Answers:
author: Brant Schroeder
body: [@golla shirisha](/t5/user/viewprofilepage/user-id/4949847) You can use groovy to hit the Confluence APIs This will allow you to connect to confluence using groovy. <https://developer.atlassian.com/server/confluence/confluence-server-rest-api/>


Tags: cloud

confluence-cloud
Not able to add app in concfluence for sonar cloud
Asked by Vilas Rajage:

Required help to install sonar cloud on bitbucket.


Answers:
author: Srinatha T
body: Hi [@Vilas Rajage](/t5/user/viewprofilepage/user-id/4949306) ,

You might want to check on the below page which has instructions on installing the sonar. Hope you are following the same.

* [Installation](https://mibexsoftware.atlassian.net/wiki/spaces/SONAR4BB/pages/22872072/Installation)

The app is downloadable from market place and here is the link

* [sonar-for-bitbucket-cloud](https://marketplace.atlassian.com/apps/1214134/sonar-for-bitbucket-cloud?hosting=cloud&tab=overview)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Vilas Rajage](/t5/user/viewprofilepage/user-id/4949306) ,

Welcome to Atlassian community.

What is happening when you tried to install ? Any error? How are you installing it?

provide the above answer and we will try our best to help you.

Thanks,

Srinath T


Tags: cloud

confluence-cloud
How do I show the tree on the left Sidebar?
Asked by Othmane Zoheir:

Hi everyone,

Up until last week, everything looked fine on my Spaces. Somehow for the last couple of days, the tree in the sidebar just disappeared in 2 of my spaces.

I don't recall changing anything. I now see that those pages are all Hidden, b/c they are orphan pages. How can I make the top pages of that tree structure parent pages so they are not orphan anymore? Or what is the solution to this? I am helpless at this point.

Confluence can be awesome but sometimes so silly.


Answers:
author: Srinatha T
body: Hi [@Othmane Zoheir](/t5/user/viewprofilepage/user-id/4949249) ,

Welcome to Atlassian community.

Yes, I have seen such issue's and looks like some plugin is causing such issue. You will have to enter safe mode and check once to confirm. Follow the steps from the below article.

* [Side-bar-and-top-bar-menu-items-are-missing-when-using-chrome-or-internet-explorer](https://confluence.atlassian.com/confkb/side-bar-and-top-bar-menu-items-are-missing-when-using-chrome-or-internet-explorer-829053774.html)

Hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: Othmane Zoheir
body: Hello Srinath,

This is not the problem I have. I do see things on the sidebar (Space Settings etc...), I am just missing the Tree itself.

I think Confluence is buggy. Today, the tree shows up on the sidebar...I haven't visited Confluence since posting this issue - and now the problem seems to have gone away by magic.

This is not good behaviour for any type of software. Do you have any insight on what could have happened? How can I commit to a tool that is buggy without any explanation?

Thank you


author: Othmane Zoheir
body: I haven't touch anything still. Now the issue is present on my General space, but not in other spaces.

Am I doing something wrong or is this software just super buggy?


Tags: cloud

confluence-cloud
Custom CSS/HTML
Asked by Destini Burns:

Hi everyone,

I'm reading conflicting information about admins ability to give users access to use custom CSS/HTML on pages. Can anyone confirm this capability? Also, in the event that this is possible, to what degree are we able to customize the pages?

Thanks for the insight!  
D


Answers:
author: Srinatha T
body: Hi [@Destini Burns](/t5/user/viewprofilepage/user-id/3490063) ,

Welcome to Atlassian community.

Yes, as mentioned by [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) this is not available on cloud yet. We have a open request for adding this feature in cloud. You might want to vote on the same.

* [CONFCLOUD-36137](https://jira.atlassian.com/browse/CONFCLOUD-36137)

Have a good day!

Thanks,

Srinath T


author: Fabian Lim
body: Hi [@Destini Burns](/t5/user/viewprofilepage/user-id/3490063)

I believe out of the box this capability is not available in Cloud. You will have to use plugins from the marketplace.

One that I recommend is MacroSuite from Caelor: [https://marketplace.atlassian.com/apps/1222649/macrosuite-content-formatting?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1222649/macrosuite-content-formatting?hosting=cloud&tab=overview)

Regards


Tags: cloud

confluence-cloud
Confluence only allows you to create a table with up to 20 rows. How do you add rows to a table???
Asked by Joseph Spitzig:

Confluence only allows you to create a table with up to 20 rows. How do you add more rows to a table?????


Answers:
author: Srinatha T
body: Hi [@Joseph Spitzig](/t5/user/viewprofilepage/user-id/4949090) ,

Welcome to Atlassian community.

Yes, by default when you try to create table it will allow upto 20 rows . Once you have created the table, you can add more rows by using the "Insert row below" or "Insert row above option" which is at the top of the editor as shown in below screenshot.

![Screenshot 2022-05-27 at 9.06.57 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/199642i51D302FE9B67C9FB/image-size/large?v=v2&px=999 "Screenshot 2022-05-27 at 9.06.57 PM.png")

I hope the info helps. Have a good day!

Thanks,

Srinath T
Revert To Legacy editor in Confluence Cloud Instance
Asked by Joseph Petro:

The new editor is terrible, and we need the Old Editor due to the extra flexibility. The version 6.9.3 is the best UI. How do we accomplish this on the free plan? If confluence cannot fix this there is no point in upgrading and using the product since the new UI is just horrible. It doesn't even look nice, and my team agrees that the older version had better looking design philosophies. What is going on over at Atlassian? Are they even taking in user feedback about this issue? It appears to go back several years and they keep pushing this "modern" UI. But it isn't good, and pushes away a lot of users. At my primary company of 100+ users, we actually stopped upgrading confluence beyond 6.9.x for this reason as well. Is Atlassian in denial of this or are they just being arrogant about the new design being "superior". A reality check is needed. Sorry for the rant but after talking with so many different users, 99/100 are agreeing this new UI is not better.


Answers:
author: Jessica
body: Hi Joseph,

Hope you are doing well!

I have created a ticket on your behalf with our Technical Support in order to see the possibility to enable the Legacy editor for your site.  

Please feel free to add any comments on the ticket [JST-766880](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-766880) , you should receive a message there soon! :)

Kindest Regards,  
Jessica

comments: author: Jessica
body: Hey [@Joseph Petro](/t5/user/viewprofilepage/user-id/4949109)   

We have created the ticket [JST-766880](https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-766880) and we have engaged with you there, but it was closed as a timeout.  

If you are still interested in the legacy editor, please feel free to re-open the ticket and we will resume it from there.  

Cheers,  
Jessica


author: Brant Schroeder
body: [@Joseph Petro](/t5/user/viewprofilepage/user-id/4949109) Welcome to the Atlassian community.

I can escalate this issue to Atlassian since you are on the free plan to see if they can make the change for you to the legacy editor.

Atlassian moved to a new editor in order to start over and eventually expand the editors capabilities. It has been a large step back but hopefully in the long run it will be better. They have been investing a lot of time in it and improvements have come quite frequently but it does have a long way to go.

comments: author: Joseph Petro
body: Thank you Brant, this is exactly what we require. We've been wondering why this isn't an option for the customer to activate on the admin side of things (especially is we upgraded the plan).

Also, when should we expect the change to be pushed out to our account?

-Joe


Tags: atl-rvw

cloud

confluence-cloud
Status of my Confluence account; develop a Confluence course
Asked by David McMurrey:

I have two accounts at Confluence with davidm@austincc.edu as the e-mail:

<https://herkimer-project.atlassian.net>  
<https://farley-project.atlassian.net>

These are apparently temporary accounts. Is there some more permanent stable account I can set up that would not require an expense?

I teach technical writing at Austin Community College (Texas) and want to develop a course where my students get oriented to Confluence (and eventually Jira).

-- David McMurrey, Ph.D.  
Business, Government \& Technical Communications  
Austin Community College  
[www.prismnet.com/\~hcexres/](http://www.prismnet.com/~hcexres/)


Answers:
author: David McMurrey
body: Hello, Andy. Thanks for the response. Yes, "single persistent instance of confluence you can use for all of your students" sounds like it might be what we need.

Can you direct me to check on how to read about that?

-- David

comments: author: David McMurrey
body: Andy, I went to Atlassian Foundation but saw this in the intro to the license application:
> Atlassian's Community licenses and subscriptions are designed for qualifying charitable non-profit organizations that are non-government, non-academic, non-commercial, non-political, and have no religious affiliation.

Doesn't sound good . . .

-- David


author: Andy Gladstone
body: [@David McMurrey](/t5/user/viewprofilepage/user-id/4367395) what do you mean by these URL's being temporary accounts? Are they on the free tier and therefore have a limit to the number of users? Are you looking for a single persistent instance of confluence you can use for all of your students?

comments: author: Andy Gladstone
body: Atlassian offers discounts for Academic institutions. You should request a quote as per their [instructions](https://www.atlassian.com/licensing/purchase-licensing#do-academic-institutions-receive-special-pricing) and yo will be contacted by a Sales Agent that can guide you through the process. While the page that I linked to does mention a 50% discount, the Atlassian Foundation will sometimes fully subsidize subscriptions. It is a lengthier application process, but may be worth it in the long run.


author: David McMurrey
body: Thanks, Andy. I'll try that -- David


Tags: cloud

confluence-cloud
Newbie here need help
Asked by Stacey Angelico:

My partner is unable to interact with me on a card that I created. Do we have to "invite" each other everytime we make a new task card, even though we are both part of the team I setup in the entire account? Confused. Also, I was watching a trello help video and the menu to add a member to a card is not showing up in my menu, so I cant assign tasks? Please help TIA!


Answers:
author: Soumyadeep Mandal
body: Hi [@Stacey Angelico](/t5/user/viewprofilepage/user-id/4193760) ,

Welcome to the community!

You don't have to invite any users multiple times to access the board!

The best way to collaborate is to create a team and invite all the users you want to collaborate with and then create the board so that all the users invited to the team can access all the boards available!

If you already have a board then move the board to that team where you have invited the users you want to collaborate!

I'm sharing some documentations and articles so that you can read and understand how to use and collaborate in Trello!

<https://help.trello.com/article/715-inviting-people-to-an-organization>

<https://trello.com/en/guide/create-a-team>

<https://help.trello.com/article/717-adding-people-to-a-board>

<https://trello.com/en/guide/team-administration>

<https://help.trello.com/article/927-what-are-teams>

<https://help.trello.com/article/705-creating-a-new-team>

comments: author: Stacey Angelico
body: Ok thank you - I thought I made my account as a team so I dont know why this is happening nor how to tix this


author: Soumyadeep Mandal
body: If you already have a team invite the users to the team!
Help! Some of my Trello cards have disappeared (but not all)
Asked by Laura Payette:

Some of the cards on one of my boards have disappeared. Not all of them, just some (but a substantial amount). Nothing is filtered; nothing is hidden that I know of. I didn't accidentally archive anything. Help! How do I get them back?


Answers:
author: Soumyadeep Mandal
body: Hi [@Laura Payette](/t5/user/viewprofilepage/user-id/4193859) ,

Welcome to the community!  
I think you have filtered the board!

Please read this documentation <https://help.trello.com/article/972-filtering-vs-searching>

When you open the boar you will able to see a green button on the top right corner, just click on the close icon next to it and your board will become normal and you will able to access your board normally again!


author: Paloma Fondon Araujo
body: Hi [@Laura Payette](/t5/user/viewprofilepage/user-id/4193859)

You can check the board feed and find out what happened to the missing cards. You can review all the board activity since creation.

Show Menu --\> Activity / View all Activity

<br />

I hope it helps you
I cannot view by cards in my Trello Board?
Asked by Stan Mason:

I am in my board and it shows an " X" amount of cards for todays date but they are not viewable.


Answers:
author: Soumyadeep Mandal
body: Hi [@Stan Mason](/t5/user/viewprofilepage/user-id/4193712) ,

You can read this documentation <https://help.trello.com/article/972-filtering-vs-searching>

in the top right corner, there might be a green button if the filter id on, just click the close icon next to it and the filter will be canceled!


author: Soumyadeep Mandal
body: Hi [@Stan Mason](/t5/user/viewprofilepage/user-id/4193712) ,

Welcome to the community!

You might have filtered the board so you are not able to see any cards!

OR

it might be a cache problem!

You have to clear cache \& data from your app/browser and re-login to your account! I hope it will solve your problem!

comments: author: Stan Mason
body: I am still having problems, How do I turn the filter off?