youngmon/atlassian-qna huggingface dataset:
Why is there a "Chat Notifications User" in the space permission settings?
Asked by Johannes Nigg:

Hi,

in the settings of the space permission there is an "user" with the name "Chat Notifications". What is he good for and why is he in the standard space permission settings? I did not create this User and he does not appear in the admin settings.

![screenshot.png](/t5/image/serverpage/image-id/94425i2F9BA391FB04E358/image-size/large?v=v2&px=999 "screenshot.png")


Answers:
author: GW
body: It looks like it's related to Slack notifications, "there is a user called **Chat Notifications** that is responsible for the Slack integration."

Presumably if you remove this user from the space, then any related Slack notifications wouldn't work. (I haven't tested this.)

See <https://jira.atlassian.com/browse/CONFCLOUD-69882>


author: riccardo
body: I got here after raising an issue with Confluence Cloud Support (which they helped solving).

As GW said in his reply, the "Chat Notification" user is required for the Confluence Slack notification to work.

(Note: I am not sure if this user is necessary for notifications of other non-Slack systems like Teams.)


author: Kaitlin Madsen
body: Is there anyway to remove this from all spaces? I don't see any Slack apps, and we typically don't even use Slack. HUGE security concern if this was added across all of our spaces.


author: Vanessa Richards
body: No idea, but I tried removing it a couple of weeks ago and not spotted anything that has stopped working yet.


author: Sofia Castaneda
body: Does anyone know the answer yet? I'm working on a big migration from our on prem server apps to cloud versions. This is important to know for security and access reasons. Who is "chat" and why is that a default user with admin permissions to my projects?


author: Idriss Brockmann-Serbis
body: Up. I assume it has something to do with the Notifications here but it would be nice to have a detailed answer. Is this assumption right? What would or would not work anymore if we were to modify the permissons?

![2020-11-12 11_01_10-Einstellungen.png](https://community.atlassian.com/t5/image/serverpage/image-id/118018iDEEB1205BACC59C5/image-dimensions/532x116?v=v2 "2020-11-12 11_01_10-Einstellungen.png")


author: hosam.almutwia
body: Exactly, I would like to know too.


author: Grahame Davies
body: I'd like to know this too....


Tags: cloud
Images appear different in edit mode vs in view mode
Asked by Ohad Oliver:

Don't know If it is a bug but i really need to find a solution for this one:

Images in edit mode appear different than in view mode.

In view mode they are much smaller, it is like all changes I make have no influence at all.

Adding a screenshots: 1st one is the view mode (after publish), 2nd one is edit mode

![Screen Shot 2020-05-12 at 9.52.54.png](https://community.atlassian.com/t5/image/serverpage/image-id/94414i9C36907DF8D75F55/image-dimensions/553x544?v=v2 "Screen Shot 2020-05-12 at 9.52.54.png")

2.

![Screen Shot 2020-05-12 at 9.53.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/94415iC95B390EA9773FCC/image-dimensions/521x512?v=v2 "Screen Shot 2020-05-12 at 9.53.10.png")


Answers:
author: Grigory Salnikov
body: Hi [@Ohad Oliver](/t5/user/viewprofilepage/user-id/3863268) and welcome to our Community!

Just to clarify, it's the one big image or several smaller ones?

Do you use just basic layout or have you tried to add sections and columns?

Thanks in advance.

comments: author: Ohad Oliver
body: The three big ones are the way it appears in editor mode, The 6 tiny ones are the way it appears in view mode. All 6 pictures are in both modes it's just that the window wasn't large enough for the screenshot to contain them all in editor mode.

Did that answer the question?

I have the "Two Columns" layout.


author: Pritesh Gohil
body: Try to use {section} and {column} macro. This might help you to arrange figure comfortably.


author: Ohad Oliver
body: [@Pritesh Gohil](/t5/user/viewprofilepage/user-id/3909520) Using the new editor, sadly


Tags: cloud

confluence-cloud

edit

image

size

view
Problems with tables
Asked by Viktoriya.Starkova:

When I edit the table, all columns become narrow. I try to stretch the columns, but every time when editing, everything breaks. Help me plz.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Try to publish your page and then create a new table - sometimes there can be kind of "bugs".

To adjust the table width use the arrows near the table:

![Table Width.png](https://community.atlassian.com/t5/image/serverpage/image-id/94419iFFA6F0AE9FF37101/image-size/large?v=v2&px=999 "Table Width.png")

comments: author: Viktoriya.Starkova
body: Thanks. I use the arrows near the table, but the problem with narrow columns persists.


author: Grigory Salnikov
body: Hi [@Viktoriya.Starkova](/t5/user/viewprofilepage/user-id/3916302) and welcome to our Community!

Try to switch from **Responsive** to **Fixed width**

**![tables.png](https://community.atlassian.com/t5/image/serverpage/image-id/94413i178FB5FEB6DA1E0C/image-size/large?v=v2&px=999 "tables.png")**

It may help.

comments: author: Viktoriya.Starkova
body: Thanks! But no. I use the new design of tablet. ![???????? - ????? 2 Dailly Scrum Meeting. ?????????.png](https://community.atlassian.com/t5/image/serverpage/image-id/94416i4827EE81B8B9473B/image-size/large?v=v2&px=999 "???????? - ????? 2 Dailly Scrum Meeting. ?????????.png")


author: Grigory Salnikov
body: Oh, I see. Let me check it.

When you say "everything breaks" do you mean the width of the columns changes back to narrow?


author: Viktoriya.Starkova
body: Yes.


Tags: cloud

confluence-cloud
Word Import: PNG Images Missing: Unknown Attachment Error
Asked by BAPrice:

My Word document imports produce a lot of "Unknown Attachment" errors.

What's weird is that I've imported a document into Confluence, with rather small PNG pictures in it. These pictures fail to import--they don't appear in attachments and create "Unknown Attachment" errors on the page.

Now... I can import the exact same document (again), and the images/attachments will successfully import with no error. So, I assume the issue is a random issue/bug within Confluence?

Anyone have any guidance or have experienced this before?


Answers:
author: Grigory Salnikov
body: Hello [@BAPrice](/t5/user/viewprofilepage/user-id/3915020) and welcome to our Community!

Yes, these things, unfortunately, may happen from time to time. One of the possible reasons is described here

[Attachments become 'Unknown Attachment' in the page editor with Collaborative Editing turned on](https://jira.atlassian.com/browse/CONFSERVER-55928)

You can also look for all the unknown attachments, please, refer to the similar question

[Finding all unknown attachments](https://community.atlassian.com/t5/Confluence-questions/Finding-all-unknown-attachments/qaq-p/874064)

and the article

[How to detect unknown-attachments error in your Confluence instance](https://community.atlassian.com/t5/Confluence-articles/How-to-detect-unknown-attachments-error-in-your-Confluence/ba-p/920805)

Hope it helps.

comments: author: BAPrice
body: Thanks, Grigory. I checked, and Collaborative Editing is turned off.

Is there perhaps a log that could provide additional information about the import and what is happening? I can only assume there is some glitch in the import process if the exact same document is rendered in 2 different ways: WITH and WITHOUT error.


Tags: confluence-server

server
Exception creating Confluence content: JsonParseException
Asked by David Zwarg:

We have a significantly sized payload that creates content in Confluence as part of our release documentation. We are seeing these errors consistently while posting content:

```
 "message": "org.codehaus.jackson.JsonParseException: Unexpected end-of-input in VALUE_STRING\n at [Source: com.atlassian.plugins.rest.common.limitrequest.jersey.LimitingRequestFilter$1@2f4690c; line: 1, column: 5249]" 
```

The payload is mighty large to paste in here, but when it's copied verbatim from debug logs into Postman, the same POST message is received, and the server returns with an HTTP 200/OK.

I've inspected the "value" string, and there's no EOL or null characters in there, and it's complete HTML markup. Most of the content is actually coming from a Bitbucket webhook, rendering Pull Request description html.

Is the request volume too high? Is that what a LimitingRequestFilter does?

Please advise,

Thank you


Answers:
author: Grigory Salnikov
body: Hi [@David Zwarg](/t5/user/viewprofilepage/user-id/557155)

Yes, it's what it does:

[Class LimitingRequestFilter](https://docs.atlassian.com/atlassian-confluence/1000.73.0/index.html?com/atlassian/confluence/plugins/restapi/filters/LimitingRequestFilter.html)
> ... ContainerRequestFilter that limits the maximum size of the REST request it will receive.

comments: author: David Zwarg
body: [@Grigory Salnikov](/t5/user/viewprofilepage/user-id/1323725) Thanks for that link!

Any insight on best practices to creating content on Confluence via the API, if the size of the REST request is limited?

The request that I'm submitting is not very large, \~6K max. Is that hitting the limit of the Confluence REST API?


author: Konstantin Weber - SVA
body: bump for interest, I have the same issue...


Tags: cloud

confluence-cloud
How to cancel my account
Asked by Jessica_Wang:

How to cancel my account from atlassian. Is there a link to delete my account, I have tried to delete my account but give me warning message "You can't delete your account", atlassian likes cancer to be removed.


Answers:
author: Ollie Guan
body: Hi [@Jessica_Wang](/t5/user/viewprofilepage/user-id/3915979) ,

If you've confirmed that all of your licenses have been moved to another Billing and Technical Contact, you can close your account via our [Close Your Account](https://id.atlassian.com/manage-profile/close-account) page.

<https://www.atlassian.com/licensing/purchase-licensing#manage-account>

![TIM??20200512105126.png](https://community.atlassian.com/t5/image/serverpage/image-id/94401i0681360B6FF1DD01/image-size/large?v=v2&px=999 "TIM??20200512105126.png")

If you have other questions, you can also contact the support team for help.

<https://support.atlassian.com/contact/>


Tags: cloud
I have a problem when uploading excel file
Asked by venkat:

Hi Guys,

I am new to confluence and I want to upload the \*.xls or .xlsx. When I tried to copy/paste the content of the source excel sheet, it turns to \*.png on confluence page. Please advise.


Answers:
author: Vinod Ramadoss
body: Hi Venkat,

If I understand your query, you can either use the attachment option or user "Office Excel" macro in Confluence.

Kindly refer below for further details as needed, hope this helps

<https://community.atlassian.com/t5/Confluence-questions/How-to-make-an-Excel-file-Confluence-content/qaq-p/281047>


Tags: new-to-confluence
Do page editors automatically watch the page?
Asked by Claudia Romero:

It seems that any time someone edits a page they become a watcher and start receiving notifications for any edits on the page. How can I disable this without having to manually edit the watchers every time?


Answers:
author: Ollie Guan
body: Hi [@Claudia Romero](/t5/user/viewprofilepage/user-id/3915735) ,

Disable Autowatch

To edit your email notification settings:

* Choose your profile picture at top right of the screen, then choose Settings
* Click Email in the left-hand panel
* Click Edit

<https://confluence.atlassian.com/doc/email-notifications-145162.html>


Tags: confluence-server

server
Inconsistent results when using the Confluence API to search a Space
Asked by Kota Justin:

```
Hello!
```

```

We're working on producing a tool that will help us keep our documentation up to date. In order to do this, we are crawling a space's pages to check the 'last updated' portion of each page. While testing this, we found an inconsistency with the Confluence API.
```

```
 
To be more specific about the inconsistencies we were seeing, we are using this endpoint: 
/rest/api/content/search?cql=space = <SOME_SPACE> AND type = page&start=0&limit=51&expand=ancestors,body.storage,history.lastUpdated
```

```

To crawl to the next page, we are using the ['_links']['next']. Once there are no more 'next' links, we stop crawling. 
```

```
What we have found is that we are getting non-deterministic results from this crawl. In other words, we get different pages from one run to the next. 
```

```
Additionally, we also see the same page returned multiple times. Is there a possible misuse in our interaction the API or is this possibly a bug?
Thanks in advance for any help you can give us.
```


Answers:
author: Neil
body: Hi [@Kota Justin](/t5/user/viewprofilepage/user-id/3915711) -- there is a bug filed for this issue that you can see here: [https://jira.atlassian.com/browse/CONFCLOUD-69726.](https://jira.atlassian.com/browse/CONFCLOUD-69726) Visit and upvote the bug.

We've chat with one Marketplace Partner (vendor) who may have found that adding an \`ORDER BY\` clause in the CQL query does keep things in order, and eliminate duplicate results; however, that hasn't been fully verified.

comments: author: Kota Justin
body: The link isn't working. It says I can't view this issue.


author: Earl McCutcheon
body: [@Kota Justin](/t5/user/viewprofilepage/user-id/3915711) ,

Thanks for pointing that out, and I fixed it, the link is now accessible.

Regards,  
Earl


author: Kota Justin
body: Update on this. ORDER BY fixed the issue for us. I will update again if it stops working.


Tags: api

cloud

confluence-cloud
ERROR: null value in column "user_id" violates not-null constraint - Can't Import Site XML
Asked by FreeSoftwareServers:

I recently had issues importing my site XML ([https://community.atlassian.com/t5/Confluence-questions/ERROR-duplicate-key-value-violates-unique-constraint-quot-unq/qaq-p/1374506?utm_source=atlcomm\&utm_medium=email\&utm_campaign=mentions_answer\&utm_content=topic](https://community.atlassian.com/t5/Confluence-questions/ERROR-duplicate-key-value-violates-unique-constraint-quot-unq/qaq-p/1374506?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_answer&utm_content=topic)) so I followed two guides to try to fix it myself.

First I followed this

<https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html?_ga=2.89207769.379733476.1589092221-1126927851.1588654092>

And i basically deleted every row from cwd.users and then created admin/admin user. I was able to login, did an export and got a new error during import as follows.

```
Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: PSQLException: ERROR: null value in column "user_id" violates not-null constraint Detail: Failing row contains (262152, null, 98306, lastAuthenticated, 1483378795427, 1483378795427).
```

So I then tried following this --\> <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

And added the following to my setenv.sh

```
CATALINA_OPTS="-Datlassian.recovery.password=password"
```

I started server w/ "start-confluence.sh" and was unable to login via "recovery_admin/password" combination.

I then logged back in as admin/admin and tried creating a user, but it failed and said to check server logs, but I can't figure out where to look and everything just seems screwed up. Thankfully my site is running fine, but I can't seem to do anything related to users and/or export/import my site. Any idea's how to fix this mess?

Thank You,


Answers:
author: FreeSoftwareServers
body: I was able to get past this by basically deleting all users, clearing almost everything from \`user_mapping\` manually via sql and using the "recovery_admin" user to export/import and create a new user. Simple right?
Can I have a tittle banner or a hover button (image button)?
Asked by Ana_Espinoza:

Is it possible??? where can I find it? is there a way to add html code? (that would be easier)


Answers:
author: Ed Gaile _Atlanta_ GA_
body: Yes it is. You can go to Confluence Admin --\> Custom HTML and edit.

![confl-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/94372i8167202CB1E7935F/image-size/large?v=v2&px=999 "confl-3.png")

you can see more on how to populate with HTML code here: <https://confluence.atlassian.com/confkb/how-to-add-a-site-wide-banner-165609599.html>

comments: author: Ana_Espinoza
body: Hi Ed,

I find the menu but the custom HTML option is not there T.T

![Capturehtml.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/94789i01FA0BA8673AC43E/image-size/large?v=v2&px=999 "Capturehtml.JPG")


Tags: cloud
Can no longer create in-page anchor links in templates?
Asked by David Corlette:

Seems like when they "simplified" the editor in Confluence, Atlassian has broken some functionality - for example, it now seems impossible to create in-page anchor links within a template.

Let's say I have a template, and somewhere in the middle of it I have a complex term that is defined in an appendix towards the bottom of the page. Seems pretty simple, I would just create an anchor at the place where I define the term, and then insert a link of the form #anchor as a superscript on the complex term.

- But Atlassian has removed the Anchor macro

- But we can't use a heading anchor, which has the form #pagename-heading (because the page name isn't known yet, in a template)

So... out of luck?

Doesn't it seem that by designing for the lowest common denominator, Atlassian has made more advanced work much harder or even impossible?


Answers:
author: Rob Bunten
body: Page templates were horribly broken in the 'new' editor (January, wasn't it?). I was just searching to see how broken when I came across this. A real shame - they were powerful. I don't know how many hours I'm going to waste trying to find how much functionality I need to remove before I get one working again.

So - sorry if this doesn't actually answer your question, but I feel your pain.


Tags: cloud
Can you still link to an undefined page in the new page editor?
Asked by Kevin Hill:

There doesn't seem to be a way to link to an undefined page in the new page editor. Linking to undefined pages was a good way to mark and identify pages that need to be built out in the wiki.


Answers:
author: Kevin Hill
body: I found <https://jira.atlassian.com/browse/CONFCLOUD-67129> and voted for it in the new editor.


Tags: cloud
Disabling PDF download
Asked by Coco Gregg:

Hi there,

We've uploaded some of our policies to a space within our Confluence instance. They are linked as PDFs (I uploaded them) when you click the linked headline the PDF pops up so you can view/read. You unfortunately also have the option to download the PDF. Is there a way to turn this off? or a workaround?

Thanks!

![Screen Shot 2020-05-11 at 10.56.36 AM.png](/t5/image/serverpage/image-id/94326iE5B5B930B6FBAEB6/image-size/large?v=v2&px=999 "Screen Shot 2020-05-11 at 10.56.36 AM.png")


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Coco Gregg](/t5/user/viewprofilepage/user-id/2050460)

Please go through the below links, hope it helps!

<https://community.atlassian.com/t5/Confluence-questions/How-do-i-prevent-downloading-of-pictures-on-a-page/qaq-p/159297>

<https://confluence.atlassian.com/confkb/how-to-disable-attachment-downloads-215484007.html>\]

Thanks,  
Manisha


author: Manisha Kharga _Appfire_
body: Hi [@Coco Gregg](/t5/user/viewprofilepage/user-id/2050460) ,

Please find the steps below to disable the PDF export.

1. Click on Cogwheel.
2. Choose **Confluence** Admin / General Configuration.
3. Choose Manage Add-ons form left hand panel.
4. Select All Add-ons from drop-down menu.
5. Search for **Confluence PDF** Export.
6. Click on **Disable**.

Thanks,  
Manisha

comments: author: Coco Gregg
body: Hi Manisha,

Thanks for responding! I didn't have the Confluence PDF

add-on...


author: Manisha Kharga _Appfire_
body: Hi [@Coco Gregg](/t5/user/viewprofilepage/user-id/2050460)

Can you please refer to the below screenshot and verify it.

![comm10.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/94403i8F0949666991C609/image-size/large?v=v2&px=999 "comm10.jpg")

Thanks,  
Manisha


author: Coco Gregg
body: Hi Manisha,

Thanks for your response - you are correct, I just disabled PDF export but it looks like users are still able to download. Any suggestions?


Tags: confluence-server

download

link

pdf

server
"Page Properties Report" macro - can I re-order the columns?
Asked by Elizabeth Arnold:

I have a page property report macro that I am using to manage the status of various teams for one Sprint. For example, there are 2 columns related to the design team: the name of the designer assigned to the task, and the status. Those 2 columns are on opposite sides of the chart, and I can't find a way to move the columns around.


Answers:
author: Dominic Lagger
body: Hi [@Elizabeth Arnold](/t5/user/viewprofilepage/user-id/3915362)

This is not possible and there is a feature request for this:

* [CONFSERVER-30103](https://jira.atlassian.com/browse/CONFSERVER-30103) / [CONFCLOUD-30103](https://jira.atlassian.com/browse/CONFCLOUD-30103)

There is a workaround described:

1. Edit your Page Properties Report macro
2. Go to Options
3. List your properties in the desired order in the **Columns to show** field
4. Confluence will now display them in the desired order

Hope this helped

Regards, Dominic

comments: author: Elizabeth Arnold
body: Thanks, Dominic! That's exactly what I was looking for.


author: Natalie Paramonova [Stiltsoft]
body: Hello [@Elizabeth Arnold](/t5/user/viewprofilepage/user-id/3915362) ,

If you use [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app in your instance, you can reorder columns with the help of the [Table Transformer](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Transformer+macro) macro:![2020-05-12_10h42_30.png](https://community.atlassian.com/t5/image/serverpage/image-id/94432i9DCEAC804920BCC3/image-dimensions/596x180?v=v2 "2020-05-12_10h42_30.png")

![2020-05-12_10h43_39.png](https://community.atlassian.com/t5/image/serverpage/image-id/94433i2D36CB90E97033D7/image-dimensions/597x419?v=v2 "2020-05-12_10h43_39.png")


author: Adam Gascoine
body: Necroing an old thread to offer another answer in case the transformer option gives you a headache...

You can set the column order you want to see by listing them to the "columns to show" field in the page properties report macro properties.

Edit: for some reason the selected answer didn't show up for me before I wrote this...

comments: author: Mariano Crivello
body: THIS.  

This should be a UX feature.


Tags: new-to-confluence
I can not see the following confluence site while other people can
Asked by DANIEL:

I can not see the following confluence site while other people can in the confluence site of company x:

I am getting a page not found error. Do I have to raise some kind of special access to see this site?


Answers:
author: Dominic Lagger
body: Hi [@DANIEL](/t5/user/viewprofilepage/user-id/3915300)

I think this is because you don't have permission to see this page.

There are two options, to restrict view permission: (See documentation of both [here](https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/))

* [Restrictions](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/)
* [Space Permission](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)

I think, it is the space permission, which is missing for your user or your group.

Try to contact your administrator. He can tell you, whether you should be allowed to view this page or not.

Regards, Dominic


Tags: cloud

confluence-cloud