youngmon/atlassian-qna huggingface dataset:
??confluence?????????
Asked by yang yong:

1?confluence7.13??????????????????????????????????????2023-8-16?????????????????????

![WechatIMG851.png](/t5/image/serverpage/image-id/259679i6E08D51161E96C8A/image-size/large?v=v2&px=999 "WechatIMG851.png")

![WechatIMG720.jpeg](/t5/image/serverpage/image-id/259680i130345992348DBF7/image-size/large?v=v2&px=999 "WechatIMG720.jpeg")


Answers:
author: Lei Wang
body: [@yang yong](/t5/user/viewprofilepage/user-id/5228850) ,

??????????**2???**????????????8.5?????EOL?????7.13?????????????????????

DC??????**?????????**????????EOL??????????????????????????


author: Ollie Guan
body: Hi [@yang yong](/t5/user/viewprofilepage/user-id/5228850) ,

Pls refer to this post

<https://community.atlassian.com/t5/Confluence-questions/Confluence-7-13-EOL-date/qaq-p/2330714>

?????????????LTS????2?????????????????Bug???????

2023-8-16?7.13 LTS????????????????7.13.X????????????????

??????Data Center????????????????????????????LTS?????7.19????????8.5


Tags: language-zh
Dark mode
Asked by Bruce_ Luke:

Why won't Atlassian allow dark mode on a user basis for Confluence? I have read your previous answers but I personally don't see them as acceptable to refusing the user the choice. You already have the functionality in JIRA so it seems logical and simple enough to allow this on confluence. Many people have been asking for this but not everyone wants it so it makes sense to be done on a user basis as with JIRA.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Bruce_ Luke](/t5/user/viewprofilepage/user-id/5171719)

If not mistaken, this issue [https://jira.atlassian.com/browse/CONFCLOUD-69537?jql=project%20%3D%20CONFCLOUD%20AND%20summary%20\~%20%22dark%20mode%22](https://jira.atlassian.com/browse/CONFCLOUD-69537?jql=project%20%3D%20CONFCLOUD%20AND%20summary%20~%20%22dark%20mode%22) described your need exactly and is currently rolling out to instances.

comments: author: Bruce_ Luke
body: Thanks very much I will look at this link. I didnt see this earlier before posting question unfortunately.


author: Ollie Guan
body: Hi [@Bruce_ Luke](/t5/user/viewprofilepage/user-id/5171719) ,

As far as I know this feature is in alpha testing and it will be released soon. By the way, some browser plugins currently enable dark mode as well.

![QQ??20230526140646.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/259676iA3E875FA63248A33/image-size/large?v=v2&px=999 "QQ??20230526140646.jpg")

comments: author: Bruce_ Luke
body: Thats great I didnt see these when I searched the questions before posting this. Thanks very much :)


Tags: cloud

confluence-cloud
????????? ???????? ?????
Asked by ??????? ????????:

?????? ???? ? ???? ? ????? ????????? ?????? ?? ???? ???????? 119 $,???? ???????? ?? ??? ,????? ?????? ??????? ?????? ? ?? ??????????? ?? ??????? ????????


Answers:
author: Nic Brough -Adaptavist-
body: You will need to talk to Atlassian's billing department to get them to explain why you have been charged for using a service you agreed to pay for, and get your money back if you made a mistake.

Best way to contact them for Trello queries is to use the last "contact us" option on <https://trello.com/contact> (the links before the last one will take you to documentation or back here to the community)
Calendar power up - changing the visual representation of a card that stretches for a longer period
Asked by Daniela Enescu:

Hi,

I've created a calendar board, the cards have items that are a one time event, such as a meeting but I also have cards that are on a prolonged timeframe: holidays etc.

In the calendar power up, the holiday cards are only represented on the last day of the event, and I cannot see the entire period of time for which that holiday has been booked.

How can I change this? I want a visual representation of the entire duration of my card.

I'd be very happy to receive some help here, thanks in advance!

D.E.


Answers:
author: Violetta Chernobuk
body: Hi [@Daniela Enescu](/t5/user/viewprofilepage/user-id/5017694)   
It's Violetta from Planyway:)

The problem is that Trello calendar allows you to visualize start dates on the calendar only if you are a premium user.

As an alternative, I can suggest trying [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity). Even on the free plan, it lets you visualize both start and due dates on the calendar.

![Getting Started Calendar View](https://files.planyway.com/assets/3.0.423/getting-started-calendarview.png)


Tags: calendar

card

holiday

power-up

time
non-working hours
Asked by Dik Liu:

In Planyway's Calendar view, I have the option to check and uncheck "non-working hours." But, the calendar then shows my working hours to start from 9 am. My day starts earlier - around 7 am. How do I change my working hours to start at 7 am? Thanks


Answers:
author: Violetta Chernobuk
body: Hi [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106)   
You can easily do it in Settings:)

Go to account settings and change Work Hours.

Please check the images below:

![Planyway Settings Account Settings](https://files.planyway.com/assets/3.0.423/planyway-settings-account-settings.png)

![Planyway Settings Board Settings Settings](https://files.planyway.com/assets/3.0.423/planyway-settings-account-settings-settings.png)


author: Dik Liu
body: Thanks for your help.


author: Pramodh M
body: [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106)

Seems like there is no option for this
Como fazer para aparecer as imagens dos quadros na apresenta??o do Google?
Asked by A2G?NCIA:

Como fazer para aparecer as imagens dos quadros na apresenta??o do Google?

Gerei a apresenta??o depois de conectar o power up Google Drive, mas nenhuma imagem aparece no slide.


Answers:
author: Theodoro Reato
body: Ol?,

As imagens est?o hospedadas no seu Google Drive e voc? est? ligando elas diretamente a sua apresenta??o? Se for isto, voc? precisar? entrar em contato com o suporte da Google para identificar, sei que eles tem muitos artigos de conhecimento e talvez um deles possa ajuda-los.

N?s conseguimos auxiliar voc? nas perguntas ligadas diretamente ao Trello.

Talvez eu tenha entendido incorretamente o que voc? deseja, se for o caso apenas me informe mais detalhes por favor.

comments: author: Bruno Miyawaki
body: 2024 estou com o mesmo problema
How many devices can be logged in in one payed standard account?
Asked by Test:

Question see above, does somebody know? Thanks a lot!


Answers:
author: Rafael Dill
body: Hi there, thanks for getting in touch.

Currently, our max number of sessions under the same account is **15**.

Hope this information helps. Please feel free to reach us if you have any other queries.

All the best,  
Rafael Dill  
Atlassian Support - Trello  

comments: author: Manufacturing
body: Hi Rafael,

Could you confirm what a session is? Does that mean up to 15 users? 15 devices? I appreciate it!


author: Rafael Dill
body: Hi there! Any type of device (computer or phone) using Trello connected with the same account count as one device or one session. Example: If I'm using Trello on my computer and my phone at the same time, it count's as 2 active sessions on my account.
How do I give admin rights to a Trello board guest
Asked by Tildah Magoba:

How do I give admin rights to a Trello board guest


Answers:
author: Luis Plaza
body: Hi Tildah!

hope this links helps you:

<https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>

<https://www.youtube.com/watch?v=Xo99zlJNEpk>

Kind regards


Tags: administration

guest
Can you help me locate my account?
Asked by Elizabeth Brough:

So this is kinda silly, but it looks like I have two Trello accounts and I don't know how to log in to one of them.   

1) I can log in as elizabethbrough with gmail  
2) I can see a board the other me shared with me  
3) the other me is called lizzie425  
4) I don't know how to log in to lizzie425 - I can't find what email address is associated with this account  
5) I need to discover how to log in to lizzie425  
6) I would like to learn how to merge these accounts or transfer board ownership  

Thanks for all your help


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello uses Atlassian accounts for identity, and the email address for those is private. If you've lost the email address, there's no way to find out what Atlassian account (or legacy Trello account which will need to be converted to an Atlassian account) is associated with it.

The only thing you can do is ask Atlassian directly. Go to <https://trello.com/contact> and use the "contact us" link in the last option (the others take you to docs or back here).

They may be ab;e to help you with a merge too, although I'm not sure there's any way to merge Atlassian accounts, it might be just moving some stuff over to your newer account so that you own it, while leaving your old account in the history records.


Tags: account
Edit checklist
Asked by Ineke Vanhaelemeesch:

Hello,

I have a checklist saved as template on my trello board, since long ago. Now I want to edit that checklist to update it with a few items, but I can't (for the life of me) find where I can edit a checklist.

Plz halp :(

Thanks !

Ineke


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Ineke Vanhaelemeesch](/t5/user/viewprofilepage/user-id/5017407) ! Welcome to the community :) you'll need to find the card that is hosting that checklist first. Maybe try searching for the card title in your board or in the archived section of your board. Once you have the card that's hosting the checklist, you can edit it from there (change the checklist name, add/remove items, edit item names, etc.)

comments: author: Ineke Vanhaelemeesch
body: Hi Hannah. Thank you ! Problem is I don't remember what card it was and we have many... Let the search begin.


author: Ineke Vanhaelemeesch
body: I think I better just make a new one in a card named "checklist" so i can find it easily.


author: Victor N
body: Hi Ineke, generally it's not possible to edit a template item after it's been saved as one.

A way around will be to convert the Template back to a board, edit the checklist and then resave/reconvert the board to become a Template.


Tags: checklist
Cannot move cards or lists around with Safari either by drag and drop or click and drag.
Asked by Gina Forlenza:

I can move them around on the app on the iphone and ipad.


Answers:
author: Rafael Dill
body: Hi Gina, thanks for getting in touch.

Rafael here from Trello Support, I hope you're doing okay!

In this case, seems like something on your browser is causing the issue. Please take a look at this guide - <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

If the issue still happens after you tried the steps indicated in the troubleshooting, let me know or feel free to raise a ticket with us here - <https://trello.com/contact>

All the best,  
Rafael Dill  
Atlassian Support - Trello
Syncing Checklists from Multiple Boards
Asked by Jason M:

My company has a board for each department. Some of us participate in multiple boards and end up have To-Do Items from the different departments. We use a card with checklists inside of the card for managing that. Issue we are encountering is that some of us will have a checklist with to do's from multiple boards. Each employee has a personal productivity board as well.

We would like to find a solution that would sync checklists from multiple boards to a single board. On that master board we would want the checklists to sync from the other boards as items are added, deleted and checked. We have seen some solutions that will just copy the checklist from one board to another, but you cannot check an item as done and have it sync in the other board it originated from.

This is becoming an issue as we grow and causing us to look at other platforms that offer task management like this, but we love Trello.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Jason M](/t5/user/viewprofilepage/user-id/5017378) Unito will be able to sync the whole card including the checklist - it's a 2-way sync so any changes made to the checklist (completing an item, assigning a due date, etc.) will sync back and forth.   

Alternatively, if the goal is to have a consolidated view of checklist items, Planyway could potentially help here. You can create a view that consolidates all checklist items from many boards or create a "Jason" view which is filtered on both cards and checklist items assigned to you.


author: milynnus
body: [@Jason M](/t5/user/viewprofilepage/user-id/5017378)

The de facto go to for sync is Unito and I would suggest you start there.

Have you looked at "Your Items" under the Home? On my desktop it has items assigned to me from different boards.

comments: author: Jason M
body: Unito doesnt offer the feature I am looking for. Already tested it.
Direct message to Slack user with whitespace in their Slack name
Asked by Ben Briggs:

Greetings - I have a Trello board which allows people to submit requests for work to be done. The card uses a custom field to capture the requestor's Slack address. I set up a rule to notify the requestor of progress on their request using the Slack Power Up. The custom field is "Requestor Slack Name" so the Trello rule sends the message to {{%Requestor Slack Name}}.

This all works fine for anyone with a Slack display name with no whitespace characters in it (i.e. [@Ben](/t5/user/viewprofilepage/user-id/17418)) but fails for people with spaces in their Slack names (i.e. [@Ben Briggs](/t5/user/viewprofilepage/user-id/2915097)). Any suggestions on how to get around this? I did try "@Ben%20Briggs" but had no luck with that.

Thanks.


Answers:
author: Ben Briggs
body: Never mind, I found the answer. As I suspected, the "Display name" is not the Slack ID you need to use. There is a hard-to-find 9-digit Slack ID that needs to be used for this purpose. It appears that the Slack display name will work in some cases, but not consistently.


Tags: rule

slack
Due date based rule firing, but not moving cards
Asked by SEBOT:

Hi all. I have a rule set in Butler under "Due Date" that looks like this:

*** ** * ** ***

the moment a card in list "Stage 4: Full Proposal Pending Customer" is due, add the red "Pricing Expired" label to the card, post comment "@card Pricing has expired - review needed to determine next steps for this opportunity", remove all the checklists from the card, set the item due in 1 weeks, move the card to the top of list "Stage 1: Bid Review", and set due date in 1 weeks

*** ** * ** ***

The rule fires, and the first two actions - adding the label, and posting the comment - happen just fine. However, the last part - moving the card - doesn't work.

When I look in the command log, I see this:  
* Running command on board *boardname*(removed for privacy)
* I posted comment "@card Pricing has expired - review needed to determine next steps for this opportunity" in card *cardlink* (removed for privacy)

and then this error:

![trello error.png](https://community.atlassian.com/t5/image/serverpage/image-id/213045i9BBA78050551CD77/image-size/large?v=v2&px=999 "trello error.png")

I've tried searching for this specific error message without any joy, and have even removed the checklist from the card - makes no difference.

Can anyone help me unpick why this rule isn't working as I want?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@SEBOT](/t5/user/viewprofilepage/user-id/4981426) I would guess it has something to do with this part *"set the item due in 1 weeks".* If your trigger was something like "When I create a checklist item, set the item due in 1 weeks", that would make sense. However, in your command, butler doesn't know what checklist item you're trying to reference. Are you wanting to set a specific checklist item's due date to 1 week from now, or are you wanting to move the overall card due date by this time?

comments: author: SEBOT
body: Thanks Hannah. To your question, it's not the checklist I'm try to set the due date on but rather the overall card due date. If there's a better way of doing that, I'd be grateful for any pointers.


author: Hannah Humbert - Simpla Workflows
body: [@SEBOT](/t5/user/viewprofilepage/user-id/4981426) In that case, you would just remove the *"set the item due in 1 weeks"* action in your command seeing as it's not applicable.


Tags: butler

due-date
Trello keeps reverting to 2015
Asked by Kelly McDaniels:

Hi,

My trello account keeps reverting to boards from 2015. I contacted Atlassian support the first time this happened and somehow they fixed it (I never actually heard from anyone at Atlassian). Now my boards have reverted again. I've put a lot of time into organizing my different boards and this is incredibly frustrating to have this keep happening. Is anyone else experiencing this?

Thanks,

Kelly


Answers:
author: Rafael Dill
body: Hi Kelly, thanks for getting in touch.

Rafael here from Trello Support, I hope you're doing okay!  
Happy to work on this with you.

Sorry for the issue you are experiencing with your boards. In order for us to take a further look at why this might be happening on your end, please raise a ticket with us here - <https://trello.com/contact>

Feel free to attach any screenshots and a link to the board where this is happening.

Thanks in advance.

All the best,  
Rafael Dill  
Atlassian Support - Trello
I accidentally made my board into a Template, how do I undo that? can I get all my old notes back?
Asked by T Arguelles:

We use one of our Trello boards as a Production Scheduling board. I accidentally changed the board itself to a template while trying to change a card into a template. How do I undo this?


Answers:
author: Erick Doerre
body: Hi there, welcome to the community!

Sorry for the confusion. You can undo that very quickly. To do so, open the board, click on "Show more" menu in the upper right and click "... More".  
Then just select Convert to Board, which will make the board normal again.

You can check the following help article with further information: <https://support.atlassian.com/trello/docs/creating-template-boards/>

Let me know if that helps, or if you have any additional questions!
Stuck on desktop app in Google login screen with 405 error
Asked by Linda:

Hi, I've installed Trello on my desktop (macbook app). However, since I've connected it to my google account, there's a login screen to my gmail. I get stuck on that screen when I try to login - it gives me an error:

**405.** ++That's an error.++

The server cannot process the request because it is malformed. It should not be retried. ++That's all we know.++

I can't go back, change the login screen or logout anywhere within this screen, I can only use Trello in my browser. If I try to logout or reinstall the app, it keeps leading me to the same screen.

Any suggestions?


Answers:
author: Victor N
body: Hi Linda, sorry to hear that you are not able to login into the desktop app.

I know you mentioned that you previously try re-installing the app. I just had a user with a similar issue and this helped resolve the issue - *It seems a previous save app cookie is blocking parts of the app, please uninstall the app following the steps [here](https://support.atlassian.com/trello/docs/how-to-uninstall-the-trello-desktop-app/) and then re-install the app from the macOS App Store. And let's see if the issue persists*

Kindly give this a try and let me know how it goes.

comments: author: Mariana
body: that works !
CALENDAR (Calendrier) ?
Asked by Thibault REICHELL:

Hello, In order to use the calendar option, is it necessary to have a paid subscription and in particular "premium at $10/month"? If so, if I subscribe, can I, for this rate, share the calendar with other members who do not have a paid subscription? Thank you for your reply. TR

Bonjour, Afin d'utiliser l'option calendrier, est-il n?cessaire d'avoir un abonnement payant et notamment "premium ? 10$/mois" ? Si oui, si je m'abonne, est ce que je peux pour ce tarif, partager le calendrier avec d'autres membres qui n'ont pas d'abonnement payant ? Merci pour votre r?ponse. TR


Answers:
author: Violetta Chernobuk
body: Hi [@Thibault REICHELL](/t5/user/viewprofilepage/user-id/5017078)   
It's Violetta from Planyway:)

As far as I know, you'll have to upgrade the plan for all users in your workspace and then, they will have the same view. Otherwise, you can connect it by URL to another calendar like Google, Outlook, etc.

As an alternative solution, you may try [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) that visualizes Trello cards on the calendar view. Planyway is free in case you just need the calendar visualization.

![Getting Started Calendar View](https://files.planyway.com/assets/3.0.423/getting-started-calendarview.png)

Let me know if you need help.
Analyzing data across multiple boards within one workspace on Premiu
Asked by FE:

If you are on Premium and you have one workspace which includes multiple boards, can you analyze data across boards using the dashboard, so you can compare datapoints from various boards within the one workspace?


Answers:
author: Nathan Smith
body: Hey [@FE](/t5/user/viewprofilepage/user-id/5008379)

Right now our Dashboard view is only available on the board level so you wouldn't be able to analyze multiple boards at once in this view.
Labels show with dots on my account
Asked by Thomas H:

I have two Trello accounts. One of them shows labels the same way I see them in all screenshots / documentation with a solid color background and text

Example:

![trello 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/212869iD7D951CC6A2E3DA0/image-size/large?v=v2&px=999 "trello 2.png")

My second account shows the labels as a light background with a colored dot and text

Example:

![trello 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/212868i1397EFC78BA5C534/image-size/large?v=v2&px=999 "trello 1.png")

How can I get the labels on my second account to show the same as the first?


Answers:
author: Thomas H
body: After posting this question I found another in the related community content (I promise I tried looking for this before making a post). It talks about these new labels but doesn't mention any settings or a way to turn this feature off. <https://community.atlassian.com/t5/Trello-questions/New-dots-on-labels/qaq-p/2115358>

comments: author: Brittany Joiner
body: [@Thomas H](/t5/user/viewprofilepage/user-id/5016748) there's no way to turn off this feature just yet. Trello is working on rolling out a new feature and it's in the works, but I've volunteered to collect feedback from the product team! Can you explain a little more about what you don't like about these new labels?


author: Thomas H
body: Certainly. The main reason I posted was the discrepancy between my two accounts. At first the new labels felt harder to read and the dot seamed a bit noisy, but it has started to grow on me. Some things I like include the black text matching the title of the cards and the lighter colors are easier on the eyes. That being said, the lighter colors have less contrast to the white cards, so it's harder to catch a label when I'm scrolling through a long list.

If Trello decides to move forward with the new label style I would like to see a setting to change it back, maybe as a part of the color blind setting. I do prefer the contrast of the old style for it's functionality.

I'm happy to answer more questions if the team is looking for specifics.


author: Brittany Joiner
body: [@Thomas H](/t5/user/viewprofilepage/user-id/5016748) thanks for sharing the feedback! I'm passing it on to the team.