youngmon/atlassian-qna huggingface dataset:
[Solved] Importing from GitLab SaaS Premium to BitBucket
Asked by Shaun Bebbington:

Hello,

I have followed this document:

<https://support.atlassian.com/bitbucket-cloud/docs/import-a-repository-from-github-or-gitlab/>

Unfortunately my repository on GitLab SaaS Premium is not importing to BitBucket. All of my credentials are correct for the GitLab import and I have not set up an SSH key for GitLab yet. The log tells me this:

```
10:23:39 git import for: https://gitlab.com/armagardltd/argaco-co-uk

10:23:39 Cloning https://gitlab.com/armagardltd/argaco-co-uk...

10:23:39 Cloning into bare repository 'Shaun-Bebbington/argaco-co-uk'...

10:23:40 remote: HTTP Basic: Access denied

10:23:40 fatal: Authentication failed for 'https://gitlab.com/armagardltd/argaco-co-uk.git/'

10:23:40 Remote Git clone failed: <class 'bitbucket.apps.asyncx.tasks.ImportException'>: Command failed. Return value: 128
```

Thanks in advance for any help.


Answers:
author: Shaun Bebbington
body: Hi,

I've resolved the issue; I will need to make the GitLab repos public temporarily, move them to BitBucket and then put the GitLab version back to private and archive if anyone has this issue.


Tags: bitbucket-cloud

cloud
Merge - conflict in duplicate files
Asked by Alex:

When trying to merge two branches, there is a conflict in two absolutely identical files. The merge conflict cannot be resolved, the code is the same. How to get out of this situation? Thank


Answers:
author: Ulrich Kuhnhardt _IzymesCo_
body: Sometime git 'discovers' a merge conflict even when both sides have identical code.

Your best option is to resolve the conflict locally within an IDE or via git command line.

Here is a really good tutorial from Atlassian - <https://www.atlassian.com/git/tutorials/using-branches/merge-conflicts>

If you choose to use git command line - assuming you want to merge \`feature\` into \`develop\` but encounter a merge conflict you can basically use the following commands

\`\`\`

$ git checkout feature

$ git pull

$ git fetch origin develop

# this will update FETCH_HEAD to the latest commit of develop branch

$ git merge FETCH_HEAD

# the merge conflict will be reported here. follow the instructions in the tutorial. you need to edit the code in the affected files manually and save.

$ git add conflict.file1.ext conflict.file2.ext

$ git commit

$ git push

\`\`\`

The create a pull request from \`feature\` to \`develop\` in Bitbucket - the merge will be trivial.

Good luck - let me know how you go

Best, Ulrich

[Izymes](https://marketplace.atlassian.com/vendors/1210584/izymes-pty-ltd)


Tags: bitbucket-cloud

cloud
Renew Starter License?
Asked by gaslightmedia:

I'm taking over an existing Bitbucket Server installation and noticed that the license is expired:  

"Support and updates for Atlassian Bitbucket ended on 17 Oct 2020. Updates released after this date are not valid with this license. Renew your license"

When I log into my.atlassian and attempt to look at any licenses here: <https://my.atlassian.com/product> (I've used the SEN number), there are none found.

I don't know if this has something to do with the EOL changes happening with "Server"? or if I'm doing something wrong?

I would like to renew this license. Can anyone provide some insight?

LicenseBitbucket (Server) 10 Users: Starter License  
Licensed to  
Upgrades/Maintenance expires17 Oct 2020  
User limit10  
Licensed users8  
ClusteringNot available with this license


Answers:
author: Tansu Akdeniz
body: Hi [@gaslightmedia](/t5/user/viewprofilepage/user-id/1962248)

Since you have an existing server license, you can renew it until February 2, 2024. Also the license should be visible in MAC account. Were you registered as a technical contact when the initial license was issued? If not, you can not see the license details.

If you think there is something wrong with it, I recommend you create a [support](https://support.atlassian.com/) ticket to Atlassian.

Also [check this page](https://www.atlassian.com/migration/faqs#general) for server end of life.

Best


Tags: bitbucket-server

licence

server
2nd LAN interface
Asked by Sebastian Ahlberg:

I built a second LAN interface into our Atlassian server.

I would also like to reach the web services at this interface.

How and where do I have to change the configuration so that the Tomcat server also provides the web services on the 2nd LAN interface? We use Jira, Confluence, Atlassian and Bitbucket.


Answers:
author: Nic Brough -Adaptavist-
body: Well, you could create a second "connector" in the Tomcat and have it listen to the second ip address, but this is not going to work. The service only listens on one url and stuff coming into the other interface is (presumably) on a different address. It will partially work, but things will break in a (not data corrupting, but certainly non-functional) way.


Tags: bitbucket-server

server

tomcat
Not getting PR email notifications
Asked by Eric Larson:

Hi, our team has stopped getting email notifications for PR code reviews and other notifications, emails ending in \<domain removed for privacy reasons\>. My particular email address is

\<email removed for privacy reasons\>


Answers:
author: Theodora Boudale
body: Hi Eric,

I checked your domain in our system and I found that there was a large number of emails from your domain in a suppression list due to a hard bounce event with the message
> 550: 550-5.1.1 The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces.

It looks that there might have been an issue with your mail server on the date of the hard bounce event, Bitbucket tried to send emails to your team members during that time and received a hard bounce response from your mail server.

I went ahead and removed all emails from your domain from the suppression list.

Could you please monitor this and let me know if your team can receive Bitbucket notifications now?

Just a heads up, I removed the domain name and your email from your post to protect your privacy.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
Creating table with checkboxes using Table Transformer macro
Asked by Anna:

Hello everyone,

I want to ask a question about adding a checkbox column using SQL.

After adding a checkbox column and updating the page, when I click on the checkbox, all rows are checked.  
How can I add checkboxes with unique values?

I need to add a column with checkboxes. If there are any similar solutions, please let me know.

Here is the SQL query that I used.

SELECT \* FROM T1 JOIN T2

![sql.png](/t5/image/serverpage/image-id/254371i2278860371655DCB/image-size/large?v=v2&px=999 "sql.png")


Answers:
author: Stiltsoft support
body: Hi [@Anna](/t5/user/viewprofilepage/user-id/5206728) ,

The issue is that you just add the same one checkbox that you have on the screenshot to every row of your table. So, the behavior is correct: you check the source checkbox and all its copies are also checked automatically.

The workaround is to create a full table with separate checkboxes and match it (use the standard Lookup preset) with your first table using the unique column (row number, issue key, etc.).

Please see the attached screenshots:

![Mon 3-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/254704i31F0FEA9BA22C54B/image-size/large?v=v2&px=999 "Mon 3-1.png")![Mon 3-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/254705iD8E82B2847DDD06D/image-size/large?v=v2&px=999 "Mon 3-2.png") Hope this helps your case.


Tags: table

table-transformer

checkbox

filter

sql

table-filter

table-filter-and-charts
how to make dashboard in confluence?
Asked by ???:

my conpany use jira system such as wise,confluence,bitbucket

i am ordered make a dashboard on confluence using conpany data such as hourly production that is updated every minute. ( also i do not know how to upload automatically data from my machine to jira system )

<br />

could you give some idea or document, reference?

i want to make confluence page like under url.

<https://heranow.reionization.org/>


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@???](/t5/user/viewprofilepage/user-id/5206710) and welcome,

my suggestion is to use EazyBI for JIRA ([https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211051/eazybi-reports-and-charts-for-jira?tab=overview&hosting=cloud)) and then publish those reports on confluence side (<https://docs.eazybi.com/eazybi/publish-reports/publish-in-confluence-pages>).

Some examples are available here (<https://docs.eazybi.com/eazybi/learn-more/learn-eazybi-through-sample-reports>)

Hope this helps,

Fabio
Article titles disappearing when I edit them
Asked by Matt Compton:

When I click the edit pencil icon to edit an article, twice now the article title was removed and I had to retype it in order to click the PUBLISH button. I have used Confluence fine for months now, always with Firefox, so I am not sure what might be causing this.


Answers:
author: Matt Compton
body: It just happened to me again. I took a screenshot this time so you can see. This is an existing article. The title was "Actions". I clicked the pencil icon to edit it, and made my changes. When I scrolled back up to the top to click "Publish", I noticed the title was gone.

It didn't take but a moment to type it back in, but it shouldn't be happening. Is there anything you can do about this?

![Screenshot (78).png](https://community.atlassian.com/t5/image/serverpage/image-id/256243iDE3DECCB251E098C/image-size/large?v=v2&px=999 "Screenshot (78).png")


author: Fabio Racobaldo _Herzum_
body: Hi [@Matt Compton](/t5/user/viewprofilepage/user-id/5206673) and welcome,

it is a weird situation. I just tried on my side and all works like a charm. So please could you provide us more information about your issue?

Is this issue happening for all pages or just for specific pages? Those pages have some particular macro defined?

Fabio

comments: author: Matt Compton
body: Thanks for the reply.

No macros on any of my pages, as far as I know.

I just tried it on the article where it had happened twice last week, and it didn't happen this time. Very strange. If I notice it happening again, I'll come back here and post again.


author: Matt Compton
body: I just made a new post here, but I think I may have typed it in the wrong place. I meant to type it as a reply to your reply. Just an FYI to make sure you saw it.


Tags: cloud

confluence-cloud
User group field not displaying on release notes
Asked by Lorelai:

I am publishing release notes and I have been using a multi group select field on certain issues.

When I publish the notes, the column is always blank. Is there a way to have the group names listed?


Answers:
author: Brant Schroeder
body: [@Lorelai](/t5/user/viewprofilepage/user-id/5059230) What does the field look like in the Jira filter in Jira? Does it display properly there?

comments: author: Lorelai
body: Yes, it displays correctly on the homepage. I'm not sure it matters or not but it is on a second tab and I'm seeing values populated on the issues.


author: Brant Schroeder
body: [@Lorelai](/t5/user/viewprofilepage/user-id/5059230) Let me rephrase my question. If you create a custom filter in Jira and add the group names as a column does it display properly on the filter results?


Tags: cloud

confluence-cloud
Your Atlassian Cloud site is currently unavailable.
Asked by Burcu:

We all had confluence accounts in my team at the company I work for, and our team also had a group. None of us can access our accounts. We are getting this error, what should we do? :

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.  
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.


Answers:
author: Brant Schroeder
body: [@Burcu](/t5/user/viewprofilepage/user-id/5206636) Welcome to the Atlassian community

Looking at Atlassian Status there does not seem to be an issue at this time. <https://confluence.status.atlassian.com/> Have you contacted the Atlassian Admin for your company? Have you tried incognito mode in your browser to see if that resolves the issue?

I did find this and it might be causing the issue <https://access.status.atlassian.com/>
Labels- deleting bottom of page versus through edit labels?
Asked by Laurel Ingle:

I am trying to clean up labels and at the bottom of the pages I can add and seemingly delete labels.

![Screenshot 2023-04-27 at 4.08.08 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/254328i99D435D75878375A/image-size/large?v=v2&px=999 "Screenshot 2023-04-27 at 4.08.08 PM.png")

However, if I do it at he bottom of the page rather than the edit labels way, labels that have no pages linked still exist in my all labels list. This is the only way I've noticed this problem occurring. If I remove labels the edit labels direction, this is not a problem and the label will disappear if not attached to a space or page.

How can I remove labels that have no attached space or page in Confluence?  

![Screenshot 2023-04-27 at 4.05.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/254327i38039BAE51B1AB75/image-size/large?v=v2&px=999 "Screenshot 2023-04-27 at 4.05.38 PM.png")


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Laurel Ingle](/t5/user/viewprofilepage/user-id/5128282) ,

Welcome to the community!

I've tried to reproduce the problem on our instance, but couldn't. So the problem might be specific to your instance, in which case you should file a bug report with Atlassian. But there's still a few things you could try before that, if you like.

First of all, a label might not be used in Space Y anymore, but is in use in Space Z. If you have your labels list macro configured to show labels from a Space Z, it would show up, even though the page with the macro might be in Space Y.

Next, the label might be used on piece of content that you do not have access to. In these case, it would still show up, but you would not see any associated content. In my experience, this is the most common explanation.

In any case, if you are doing a spring cleaning of the labels in Confluence, that's a great time to try out one of the [label management apps](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=labels) from the Marketplace (my personal favourite is our own app, [Magic Labels](https://marketplace.atlassian.com/apps/1226439/magic-labels-for-confluence?hosting=cloud&tab=overview)).

At the very least, you should be able to clean everything up before the trial period is up.

Hope that helps,

Oliver


Tags: cloud

confluence-cloud
Deleting a space times out
Asked by Steven Kachnowski:

I'm trying to delete a space that is not in use (and appears to be completely empty) but the "delete" command runs for a long time and eventually times out and the space isn't deleted.


Answers:
author: Ivan Lima
body: You may have encountered a bug reported on <https://jira.atlassian.com/browse/CONFCLOUD-72789>. If you continue receiving a timeout and the space isn't deleted, you may raise a support ticket with Atlassian so they can work around that in the backend.


Tags: cloud

confluence-cloud
SOS time to first response does not appear on issue
Asked by donikapacolli:

Hi all,

I really need your help. I have defined SLA's for time to first response, and they have worked until now. All of the sudden they have disappeared for the issue screen. Does anyone know what might cause this?

![Screenshot 2023-04-27 203730.png](/t5/image/serverpage/image-id/254307i463EEC62A2BA29BC/image-size/large?v=v2&px=999 "Screenshot 2023-04-27 203730.png")


Answers:
author: Jack Brickey
body: Hi [@donikapacolli](/t5/user/viewprofilepage/user-id/5206539) , welcome to the community.

It might be interesting to copy one of your JQL statements in the above goals and paste it into the advanced issue search to see what is returned. The goal here is to determine if the JQL is the culprit or something else. Another approach is to look at a specific issue where you believe the SLAs should exists and analyze that issue against the JQL.


Tags: cloud

confluence-cloud

sla

time-to-first-response
Hay team, when I am creating confluence page, I am not able to see "Filter column" option etc.
Asked by AJ:

Hay team, when I am creating confluence page, I am not able to see "Filter column" option "Tab freeze" etc. Is that an issue of enabling the access? Do I need permissions for those functionalities to be enabled for me or it's an issue I can fix myself? Also, is there any hotline or group chat to report such issues for access permissions?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Confluence pages don't have either of those things natively, could you explain why you are expecting to see them (most importantly, where - what macros or apps are you using to try to create them?)

comments: author: AJ
body: I am preparing some tables for my team and adding information like roles, tasks etc. because the table would get bigger over a period of time wanted to set-up filters on columns so that they can be shortlisted based on some column variables.

So, it may be a licensed version of Confluence which would have those functions?


author: Andy Gladstone
body: [@AJ](/t5/user/viewprofilepage/user-id/5117122) it does not matter whether you are on free or Enterprise, this is not \*currently\* supported in Confluence as [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) mentioned. However, [Confluence Databases](https://www.atlassian.com/software/confluence/databases) is coming soon and those database tables will be sortable and filterable, so hang in there!

In the meantime, Nic's answer is correct so please go ahead and click the Accept Answer button.
Confluence for technical documentation
Asked by ADEEL AHMED:

How confluence help technical writer to make documentation for software development?


Answers:
author: Polina-NaraSyst-
body: Hi Adeel! For me, there are two features of Confluence that are most suitable for software development documentation:

First, Confluence provides pre-built templates specifically designed for software development documentation. These templates offer a structured format for various types of documentation, including requirements, design specifications, user guides, and more.

Second, Confluence offers a wide range of macros and plugins that enhance its functionality. These macros and plugins allow users to embed code snippets, diagrams, charts, tables, and other visual elements directly into their documentation, if needed.


author: Jay Maechtlen
body: As a technical Writer, we find out

* what info is needed
* who needs it
* how do they need to get it
* where the info is that they will need

and then we develop the resource to fill that need.

Confluence is a platform for managing and presenting information

* It has tools to help/support us in our efforts.
* It has strengths and weaknesses, as all platforms do.

As a technical writer, you probably recognize all these things. Sometimes it helps to see it again, though.

Where are you in your journey?

What do you need to accomplish, and what tools do you have available?


Tags: cloud

confluence-cloud

jira

jira-service-management

jira-software
Roll back to old editor?
Asked by Simon Laffont:

Hello,@atlassian

This post refers to the other Community post in which comments are closed, so I am creating a new one...

[@Dario B](/t5/user/viewprofilepage/user-id/502402) said:

![citation.png](/t5/image/serverpage/image-id/254248i6AF26C48E32DD014/image-size/large?v=v2&px=999 "citation.png")

I am currently on a Free Plan and would like to use the legacy editor.

Can I please get the old editor activated for <https://elements-test-simon.atlassian.net/>, or can you tell me how to do that??

Thank you,

Simon.


Answers:
author: Jessica
body: Hi [@Simon Laffont](/t5/user/viewprofilepage/user-id/3728522) ,

I have opened a separate request for you at <https://getsupport.atlassian.com/browse/JST-869268>, and we should get in touch with you soon with the next steps.  

Cheers,   
Jessica

comments: author: Simon Laffont
body: Thank you Jessica. :)


Tags: atl-rvw

cloud

confluence-cloud

editor
Epic name/Epic Link won't display with Jira Filter Macro
Asked by Julien BIAUCE:

I used to see the name / color of the epik link, like below :

![2023-04-27_16h17_37.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/254246i50B12764967C2DC3/image-size/large?v=v2&px=999 "2023-04-27_16h17_37.jpg")

but since 27/04/2023 (this morning), i only can see the epic link issue id :

![2023-04-27_16h19_04.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/254247i53EBF231AD95CAAE/image-size/large?v=v2&px=999 "2023-04-27_16h19_04.jpg")

does any change can explain that ?


Answers:
author: Connor
body: Hi [@Julien BIAUCE](/t5/user/viewprofilepage/user-id/2905247) I'm not sure why the epic name/color is no longer appearing for you. I just tested this myself, and the epic name/color is appearing for me. Maybe try refreshing the macro, refreshing the page, logging out and logging back into Confluence, and see if it's back to what you expect.

Only other thing I can think of is perhaps this relates to the changes Atlassian is introducing to the epic field. Here's info about those changes, perhaps it can help you narrow the problem down.

* <https://community.atlassian.com/t5/Jira-articles/Upcoming-Rename-epics-in-your-company-managed-projects/ba-p/1874726>
* <https://community.atlassian.com/t5/Jira-Software-articles/Upcoming-changes-to-epic-fields-in-company-managed-projects/ba-p/1997562>
* <https://support.atlassian.com/jira-software-cloud/docs/upcoming-changes-epic-link-replaced-with-parent/>

comments: author: Julien BIAUCE
body: Hi [@Connor](/t5/user/viewprofilepage/user-id/1288335) the problem seem to be solved this morning. The only thing i have to do now is to re select the row "Epic Link" when i update the JQL of the macro,

![2023-04-28_09h21_44.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/254396iFB1AD45791C47AAA/image-size/large?v=v2&px=999 "2023-04-28_09h21_44.jpg")

Thanks a lot for your quick answer,


Tags: cloud

confluence-cloud

macro
hide a public space for certain users
Asked by Oliver Gries:

Hello, I have two questions:

Is it possible to hide a public area for certain users in Confulence? both in the overview and in the naviagation?

And secondly, can I deactivate/hide the public area?


Answers:
author: Suseendran Rajkumar
body: Hi [@Oliver Gries](/t5/user/viewprofilepage/user-id/5206204)

Yes, you can hide space for certain user. please refer below link for your reference

1.Space permission Overview for server and Data center.

[Space Permissions Overview \| Confluence Data Center and Server 8.2 \| Atlassian Documentation](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html)

2.Space Permission for cloud

[Assign space permissions \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/)

comments: author: Oliver Gries
body: Hi, does this also work for a public Space?


Tags: cloud

confluence-cloud