Unable to login Bitbucket via source tree registration
Asked by mjwong:

Hi, im facing a problem that's not allow me to login my Bitbucket account via source tree. Once i clicked the Bitbucket button, it will redirect me go to cloud url and let me key in email and password. After i entered my email and password, it will prompt a msg said successful to login. But when i go to source tree installation still remain to the same page, unable to proceed. ![513AAAAE-C6BB-4EEC-8BD5-575EEFFF0958.jpeg](/t5/image/serverpage/image-id/77293i96A8281ECD26AA9E/image-size/large?v=v2&px=999 "513AAAAE-C6BB-4EEC-8BD5-575EEFFF0958.jpeg")


Answers:
author: Son Mai Truong (Bin)
body: install ver 3.0.17


author: karl_diego
body: Try to install \^2.0.

comments: author: Mikal Lemma R
body: Helped in my case (gmail login), thanks. And then I updated SourceTree to a newer version


author: James Crane
body: I took Karl_Diego's solution to heart and installed an archived version, 3.0.17

<https://www.sourcetreeapp.com/download-archives>[site](https://www.sourcetreeapp.com/download-archives)

Really works!


author: Victor Zen
body: The General Soundwave wrote:

*I took Karl_Diego's solution to heart and installed an archived version, 3.0.17*

*[https://www.sourcetreeapp.com/download-archive](https://www.sourcetreeapp.com/download-archives)* [*site*](https://onlinecasinozen.com/)

*i have things rolling now, its good to let Atlassian know whats up though!*

Thank you a lot. This explanation really works for me perfectly too


author: Martin Gazda
body: I have the same problem. Unfortunately I'm not able to install the Sourcetree application for Windows because of the Registration step fail.

1/ SourceTreeSetup-3.3.6.exe downloaded and run on Windows 7 64bit.

2/ Once Registration step was active, I clicked on Bitbucket Button and this click redirected me to Firefox browser. Where was webpage saying Authentication Successful. However the installer does not continue and the Next button is greyed out. It is the same as the picture at this thread start.

3/ When tried the Bitbucket account itself it works well as usual.


author: The General Soundwave
body: I have this exact same issue. I am on Windows 7. I was able to login to Github in the web browser... i was able to import my repo from GitHub... I can see its there and i was emailed that it was a success.

However, if I try and re-install Source Tree, i can get to THIS step and i click "Bitbucket," it sends me a 'Grant Access:'

"Authentication Successful {#toc-hId--1382296076}
-------------------------------------------------

SourceTree has been successfully authenticated. You may now close this page."

when I go back to the installer on my local drive, it just sits there, unable to proceed to the "Install Tools" section.

comments: author: The General Soundwave
body: I took Karl_Diego's solution to heart and installed an archived version, 3.0.17

<https://www.sourcetreeapp.com/download-archives>

i have things rolling now, its good to let Atlassian know whats up though!


author: ???
body: i get the same problem,i want to update the sotfware, but i can't install,always "SourceTree has been successfully authenticated. You may now close this page"