youngmon/atlassian-qna huggingface dataset:
Watch Share $soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters) when I restart Server, It's happen everytime. How can I fix it?
Asked by Shyu Wei:

Watch Share $soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters) when I restart Server, It's happen everytime.

<br />

I try update db and delete plugin directory but not working.

Only reinstall program can resolve the problem.

How can I fix it without reinstall?


Answers:
author: Deividi Luvison
body: Hey Shyu,

By any chances you are running Confluence on a linux environment using root as the owner of Confluence install and HOME directories?

If that's the case the please shutdown Confluence, delete the cache directories and change the ownership of Confluence INSTALL directories to be owned by the same account that runs confluence service (if you also run confluence as root, then create a specific account for that purpose).

If that still fails or is not the case then let us know which Confluence version you are and which OS.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.
Problems while migrating Confluence to a new server
Asked by sinwoo huh:

Hi, guys.  
I am here to get your help.

I've tried about for all day for what I want to do, but I am now in stuck. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

If you guys give me some solutions to so solve the problem, then I really appreciate for that. :smile:

I have wanted to transfer to a new server from the original server so I followed the steps below link.  
<https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers>

It is from CentOS to CentOS, so I can say both are the same OS although their version is different.

And the version of Confluence is 5.4.1.

The original confluence has used a default database, so at first I wanted to transfer it without an external database.

So I didn't do any of stpes in upper link.

I made zips of home which belongs in '/var/' directory and install which belong in '/opt/' directory.  
And then by using 'scp' command, I copied them to the new server which doesn't have an installation of Tomcat which means it is really a new server.

I unzipped them to proper directories that are '/var/' and 'opt'.

Till this, cuz the confluence doesn't use an external database, so I thought I could start the confluence on the new server

But there was one thing I missed.

After searching, I tried something through the below link.

<https://confluence.atlassian.com/display/DOC/Creating+a+Dedicated+User+Account+on+the+Operating+System+to+Run+Confluence>

sudo /usr/sbin/useradd --create-home --comment "Account for running Confluence" --shell /bin/bash confluence

<br />

I thought after I should shutdown on the original server, I had to execute start-confluence.sh.   
So I did.

<br />

There are two errors where are located in the different server.

1. on new server, although I entered that command, there was below error.  

       ERROR LogMananger.repositorySelector was null likely due to error in class reloading, using NOPLoggerRepository.

2. After upper error, cuz I could not start the confluence on the new server, I entered 'sudo /usr/sbin/useradd --create-home --comment "Account for running Confluence" --shell /bin/bash confluence' on the original server.  
   But I can't start the confluence.  
   It worked well so far, but not now.  
   The error msg is.. 'com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException'

<br />

Although my English skill is not good, so I am worried about that I didn't give you guys enough information to understand this problems, but it will be really helpful for me if you guys give me an idea.  

Thanks.  

<br />


Answers:
author: sinwoo huh
body: I recovered the way to run confluence on the original server.  

chown - R confluence:confluence /opt/atlassian/\*  
chown - R confluence:confluence /var/atlassian/\*


Tags: confluence-administration
Why are some AD users disabled?
Asked by Frank:

For no obvious reason a subset of our AD-users are marked "disabled" in Confluence.  
Their group memberships are listed correctly and everything is fine except the fact that they are marked "disabled" and cannot log in.  
To be exact: they can log in (password seems to be verified successfully against AD) but they have access to no content whatsoever.

Any ideas what might be the reason and how i can get to the bottom of that issue?


Answers:
author: Frank
body: I found the reason for the strange behavior: the DN that came back from AD is not necesarily unambiguous and at the same time in confluences' AD adapter "naive matching" was enabled - which requires unique DNs.

So i now turned off naive matching and got to know my AD internals a little better :wink:

Wiki Hard!


author: Simon Kegel //SEIBERT/MEDIA
body: Hey Frank,  

is there some more info about these users? Do they share some permission the enabled users haven't f.e.?  
I could imagine your user limit is just reached.   

Greets  
Simon

comments: author: Frank
body: Hey Simon,

the disabled users do share the same groups and therefore also the same permissions as the not-disabled users - they have some additional groups that the other users don't have - but they are not configured in any way that should interfere/influence confluence.

User limit is not reached - i checked that explicitly because it was also one of my firtst thoughts :wink: License details tells me we have now 72 of 100 users - so that is not the source either.

Only difference between the users i could imagine is that they're in a different sub-folder (\~= OU) within AD than the rest of the users.

```
\ domain.local.|.\ MyBusiness..|..\ Users...\- OU1 (working users)...|...\- OU2 (disabled users)
```

However I have no deeper knowledge of how this would affect their ability to log in..?


Tags: confluence-administration
Confluence Team calendar error related with Jira icalendar
Asked by F:

We are using Confluence team calendar and only when some of the users are trying to access the Confluence page with the Calendar and facing the below error, where as other users are not facing this issue and the team calendar is working fine for those.\`

Error(s) occurred.

?Unable to load events of \<JIRA project name\> - Releases (0b09d7ea-a0f1-4abc-b918-1528b6147a30): Unable to read response from[https://jira.mycompany.com/rest/ical/1.0/ical/search/jql/events.ics?_=1429085417652\&jql=project+%3D+%22REGREP%22\&dateFieldName=versiondue\&includeFixVersions=true\&start=1425081600000\&end=1436227200000\&maxIssue=1000](https://jira.service.anz/rest/ical/1.0/ical/search/jql/events.ics?_=1429085417652&jql=project+%3D+%22REGREP%22&dateFieldName=versiondue&includeFixVersions=true&start=1425081600000&end=1436227200000&maxIssue=1000) as iCalendar text. You may want to check the connection to My_Company Jira

Those who are facing error is not able to see any updates from Jira in the team calendar also.

could you please let me know how to resolve this as I couldn't find any permissions regarding the icalendar in Jira.

When the users facing the error tried to access the link "[https://](https://jira.service.anz/rest/ical/1.0/ical/search/jql/events.ics?_=1429073453019&jql=project+%3D+%22REGREP%22&dateFieldName=versiondue&includeFixVersions=true&start=1425081600000&end=1436227200000&maxIssue=1000)[jira.mycompany.com](https://jira.service.anz/rest/ical/1.0/ical/search/jql/events.ics?_=1429085417652&jql=project+%3D+%22REGREP%22&dateFieldName=versiondue&includeFixVersions=true&start=1425081600000&end=1436227200000&maxIssue=1000)[/rest/ical/1.0/ical/search/jql/events.ics?_=1429073453019\&jql=project+%3D+%22REGREP%22\&dateFieldName=versiondue\&includeFixVersions=true\&start=1425081600000\&end=1436227200000\&maxIssue=1000](https://jira.service.anz/rest/ical/1.0/ical/search/jql/events.ics?_=1429073453019&jql=project+%3D+%22REGREP%22&dateFieldName=versiondue&includeFixVersions=true&start=1425081600000&end=1436227200000&maxIssue=1000)" which is mentioned in the above error message got the below response and the other users were able to download the calendar as expected.

\<?xml version="1.0" encoding="UTF-8" standalone="yes" ?\>

* \<status\>  
  \<status-code\>401\</status-code\>   
  \<message\>Client must be authenticated to access this resource.\</message\>   
  \</status\>

Please help on this

Thanks in avance.  
Fahad


Answers:
author: Steven F Behnke
body: Can you clairify how you have added the JIRA calendar events to the Team Calendar? I think I see a problem but I may just be misunderstanding you.


Tags: jira

team-calendars-for-confluence
How to change Username
Asked by Paolo Botti:

Hi,

I have just create my trail confluence site.

Now, I understand that Administrator username asked during creation is also my Username as confluence user.

How to change it ?

Best regards


Answers:
author: Elisa [Atlassian]
body: Hi Paolo,

Unfortunately you are not able to change your own name. Is there any other admin user who could perform that to you? If not, please raise a ticket with Atlassian Support (support.atlassian.com) indicating which username you'd like to have that we will gladly change it for you. :smile:

Let us know if this helps you.

Cheers!


author: Paolo Botti
body: Hi Elisa,

I try and I'm able to change it.

Best regards

Paolo

comments: author: Elisa [Atlassian]
body: Awesome! :D


author: Paolo Botti
body: Hi Elisa,

thk u for reply.

So if i create a "DummyAdmin" and I login with it I'm able to change it. Then I delete Dummy.

Rights ?

Best regards

Paolo


Tags: cloud

confluence-cloud
Zeichnungen noch sichtbar wenn Plugin nicht mehr lizensiert oder vorhanden?
Asked by Stefan Baader:

Unsere internen Kunden aus dem Business fragen, ob mit dem Draw.io erstellte Zeichnungen langfristig auch dann noch in den Confluence-Seiten verwendbar sind, wenn das Draw.io Add-On nicht mehr als Lizenz verl?ngert wird oder nicht mehr verf?gbar ist. Es geht hier um Nachhaltigkeit f?r die Kaufentscheidung.


Answers:
author: David Benson _draw_io_
body: Yes, [draw.io](http://draw.io) diagram are always accessible regardless of the licensing.

Ja, [draw.io](http://draw.io) Diagramme sind unabh?ngig von der Lizenz verwendbar.


author: Jason colt
body: Spam


author: David Benson _draw_io_
body: "The internal customers in the business are asking if draw.io diagrams will be accessible even if the license has expired".


Tags: addon-com.mxgraph.jira.plugins.drawio
How to migrate Calender plugin with Team calender
Asked by Siddheshwar mhetre:

I have upgrade the confluence from 3.5.13 to 5.6

In confluence 3.5.13, I was using Calender Plugin.

But in new version i.e. 5.6 the Calender plugin is not compatible.

The team calender plugin is available for new version.

I have already installed Team Calender plugin in upgraded version

So how can I migrate Calender plugin to Team calender?


Answers:
author: Shelly
body: You will have to do it manually. Download the calendars as .ics files to your local and then import them to the team calendars of the new version of confluence. See the below link:

<https://confluence.atlassian.com/display/TEAMCAL/Licensing+and+Installing+Team+Calendars>

comments: author: Siddheshwar mhetre
body: Thanks Shelly, I have tried using above steps, and it is working fine.But the problem is that it is creating new calendar for every event.i.e. in earlier version all events is in One calendar but for latest version it is creating new calendar for every event.Is there any way to import all events in one calendar only?


author: Shelly
body: I have tried it in my local and I am able to add different events in the same calendar.In my case, I downloaded each event form the old calendar as a separate file and in the Team Calendar, I clicked on the calendar, where I want to import the "downloaded calendar event", in Edit mode and then clicked on the "Add Calendar" button and imported the event.


author: Suchit Kharatmol R.
body: Hi Shelly ,Currently I am doing the same thing that u have described above but the problem I am facing is that when I am in edit mode of a particular page where I have to import the calendar ,when I click on "calendar" option on top menu of screen then it is not remains in that edit mode it is going on My Calendar Page .so plzz tell me how can I do this.


Tags: confluence-administration
Is there a way I can display which users have permission to view the current space?
Asked by Greg MacLellan:

I have a space that is restricted to a subset of users, and I'd like to display on the space home page (or sidebar) all the users that have View access to the space. This will make the users feel a bit more confident that information they are adding here is not going company-wide, and also that they're not posting content that requires action of a user that can't see it.

I can't find a macro that does this.. is there one I am just missing?

Failing that, is there a way to build a user macro that does this?


Answers:
author: Lukas Knoch -Rumpelcoders-
body: Take a look at this: <https://answers.atlassian.com/questions/21562>
LocalTab Group / LocalTab
Asked by Amanda May:

I created a page with Group/Local tabs, it looked fine and the tabs were working....however when I moved the location of the page in confluence it stopped showing the documentation on each tab in the page. I can't figure out how to get them to display again even after moving the page back to original location.

Thanks!


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi Amanda, this sounds like you are talking about the [Navitabs add on](https://marketplace.atlassian.com/plugins/ch.bitvoodoo.confluence.plugins.navitabs), and the issue resembles similar scenarios where the index was not good. You can manually [flush the indices](https://confluence.atlassian.com/display/DOC/Cache+Performance+Tuning) and if that does not work, please follow along [this article](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indexes+from+Scratch) for a more invasive approach.
Bnutzerlizenzen z?hlen
Asked by Dirk Browarzik:


Answers:
author: Lukas Knoch -Rumpelcoders-
body: Ich bin mir nicht ganz sicher, aber wenn due die Anzahl der aktiven Benutzer z?hlen willst die f?r die Lizenz z?hlen sollte das helfen: <https://confluence.atlassian.com/display/CONFKB/How+to+Get+a+List+of+Active+Users+Counting+Towards+the+Confluence+License>

Ansonsten beschreibe bitte dein Problem etwas genauer.

mfg


Tags: confluence-administration
How to 'bulk' manage calendar watches for other users
Asked by Hilde Van Brempt (Atlassian):

Hello,

Is it possible to 'bulk' stop watching a calendar for different users at once?

Thanks

HIlde


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Francis, these subject has been brought to our attention by other customers too, there is a suggestion of improvement filed in our tracker, under <https://jira.atlassian.com/browse/TEAMCAL-580>. Please add your usage case to it, that should increase the item relevance.

Hope this puts you in the right direction.


Tags: confluence-administration
i cant access my cpanel or any of my websites page times out
Asked by John Davidson:

i cant get webmail my cpanel or my three websites tried cleaning cache on my browsers and dns on my computer but no luck why would this happen how do i get my sites back my server support tells me they can access my sites but i cant from any device i have including my android


Answers:
author: Rodrigo Girardi Adami
body: Hi John,

Are able to access Confluence website through other machines? If the service provider is stating that the website can be accessed locally, then it means that your network is having difficulties to reach confluence website. What are the errors?

regards,

Rodrigo


Tags: confluence-administration
Where can I find the Confluence roadmap?
Asked by Tim Ruijters:

As a (happy) customer of Confluence I would like to know what the Atlassian team is thinking about. Maybe I can also share my experience.


Answers:
author: Sherif Mansour
body: Tim, we don't really disclose our roadmaps publicly. I did, however give a recent talk where we tried to give people a heads up of where we're focusing.

Here is our current high-level thinking (slide from the presentation):

image2015-4-14 22:14:16.png

Would love to hear you feedback on any of this and what you would like to see and why.

As always this "rough" roadmap is likely (and probably will) change, but it gives you at least a rough idea of where we are headed.

Thanks for all your support.  
[](https://community.atlassian.com/t5/Confluence-questions/Where-can-I-find-the-Confluence-roadmap/qaq-p/190622?attachment-id=5516){#link_11889aec9468f6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/32082/1/image2015-4-14%2022%3A14%3A16.png){#display_11889aec9468f6_0}

comments: author: Sherif Mansour
body: A few people have asked me to elaborate on some of these things. Some quick notes:\* Table improvements - looking at things like following/stalking table headers, cut/paste table columns, auto-row numbering etc...\* File presentation mode - speaks for itself I think (full screen page views for slides/image galleries etc...)\* Inline comments improvements - email notifications, dealing with long comment threads etc...\* Performance - we're mostly focused on viewpage performance trying to make that load faster\* Native Mobile - We've started exploring a native mobile app for Confluence \* Dashboard - We're looking at revamping the dashboard to be more focused on getting to your work, qicker\* Editing experience - This ranges from editor reliability to simplifying sharing and permissions, to realtime editing and lots of things around that area.If you're keen to give feedback on any of these topics feel free to shoot me an email.


author: Tim Ruijters
body: Hi Sherif, thanks for this info. I think Atlassian could benefit from the experience of the Confluence community if information like this is shared. I also have a question regarding structured information. Does Atlassian have any plans to capture structured information? For example I want to share a list of customers and I would like to add a button that shows all orders of that customer.


author: Sherif Mansour
body: No plans at this stage.


author: cgauterio
body: Hi Tim,

I am not sure if we have a public documentation about this, but I believe you can take a look at our [Atlassian Blogs](http://blogs.atlassian.com/blog-cat/confluence/) to find out more about new features in any of our products.

I hope this helps.

Cheers,

Clarissa.


Tags: cloud

confluence-cloud
delete space
Asked by G?nther Pfannhauser:


Answers:
author: Paula Silveira
body: Hi G?nther,

**To delete a space:**

1. Go to the space and choose **Space tools** \> **Overview** on the sidebar.
2. Choose **Delete Space**.
3. Choose **OK**.

If your space is using the Documentation theme:

1. Choose **Browse** \> **Space Admin** at the top of the screen.   
   *Note:* The 'Space Admin' option appears only if you are a space administrator for the space or you are a super user (a member of the `confluence-administrators` group).
2. Choose **Delete Space** in the space administration options.
3. Choose **OK**.

Thanks and regards,  
Paula Silveira


author: Chander Inguva
body: If you want to delete multiple spaces manually, you need to follow the link to delete spaces via Database.

[https://confluence.atlassian.com/display/CONFKB/After+a+Failed+Space+Import,+It's+Not+Possible+to+Re-import+Because+of+Leftover+Space+Data](https://confluence.atlassian.com/display/CONFKB/After+a+Failed+Space+Import,+It)

1. Stop the confluence Instance.
2. Run the SQL Script with list of spaces you wish to delete.
3. Start the confluence.


author: Luiz Maia
body: Hi,

Sorry but could you specify what you need?

If you're simply trying to delete a space, you could follow the documentation bellow which explains how to do it and it's impacts.

Delete a Space: <https://confluence.atlassian.com/display/DOC/Delete+a+Space>

Thank you.

Luiz Maia  
Atlassian Support
Need to know the version of confluence i should use
Asked by Thiagarajan Ramanathan:

My hosting company is providing

centos os 64bit (Linux(

Tomcat 5.5.35  
JDK 1.6.0_x  
MySQL 5.x

Just want to know which version of confluence support the above configuration


Answers:
author: Thiagarajan Ramanathan
body: Thank you David for the information.


author: Deividi Luvison
body: Hey there,

Based on those spec version 4.3.7 is the more suitable for that setup as 5.0 uses JAVA 1.7 and Tomcat 6.0:

<https://confluence.atlassian.com/display/CONF43/Supported+Platforms>

Bear in mind that Confluence 4.3.7 reached it's EOL so to get support from atlassian you will need to use at least Confluence 5.2 version, below goes the support platform page for that version:

[https://confluence.atlassian.com/display/CONF52/Supported+Platforms](https://confluence.atlassian.com/display/CONF43/Supported+Platforms)

Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.

comments: author: Jimmy Liberato
body: Since Confluence has it own JDK and Tomcat, why would anything but the MySQL version matter? Assuming he has MySQL 5.1 why wouldn't Confluence 5.6.6 be the best choice?


author: Thiagarajan Ramanathan
body: I am using a shared tomcat. I have access only to public_html (kind of webapps) folder. I cannot installed both tomcat and JDK. I thought of installing war version but i guess i have to edit tomcat configurations, which i cannot do unless i have a dedicated tomcat. I don't mind paying for cloud but i need my domain name as URL but If I am correct confluence doesn't support domain names in cloud. Let me stick with the program which i am already using.


author: Jimmy Liberato
body: OK, I understand now. Thanks!


Tags: dependency

jdk

tomcat

version
When connecting the Confluence server to the JIRA Crowd I get some strange Error
Asked by G?nther Pfannhauser:

com.atlassian.crowd.exception.runtime.OperationFailedException: com.atlassian.crowd.exception.ApplicationPermissionException: ??Zms?6??_??C{???$:?2n??%??2??u\&?'K 6?J?V?4??\|?(????2c?K?? ???\[\]y?.??k?e??J?IZ????y??7??i?\[?Wo?y??ZNX?\|\]?m!? ???\*\^@. ?n??7"k?o???3?o\^v?.?Y!??ZZ{?ZF}\>-??MK?%?hu?j77??u_du???V?\~??---?? ??H?OSAVM#????o?L?M??F?????\|A?Z\~?y??"\\??j4??ARmm?\]sAV.G5Zdy???K/?8#T?Y?D}?c???N?Cg\>?LA?m8.? ??Z??R???( ?Va???????w???I=??\\??????????d????D!n??uv/I??.?J?n???V$??k\<????b????{{ Wl{??#w???t ??????g??????\`L\\??mX???S?A?M\*;??6n??t?5??0fy?????????C?G?K????-?=\~2;??1Ko?g?!?R@?P????????? ZH??E?Z?(t??9u(???'a\`??????v?'???p-5UI?t'@Y?$????3?s?z\<??d?V?NB??3??h0qH4??B?G???2?m ?z?_ ?\^??????\<?? ??; m???\`F?Q4?????tL7?h?{?cY?? D??x?oS?L?f6g?;C1\&u9?$\~ZM?W?q??d??2???q{??Rm????2??F?7??????L????N??Yt?f??ggb?S?s=?8N?x?:???\\?Y}86?\^?(?????g?\&??l??h?A??;?f_?m?\]??q???sUYn??X?42??\]3 S??{0s?I?!I??+??????-I?gG???vOq??L??5?!?0??R7rh??"??G#?X'\~?5?????4??? K???4#B"?!??3;?Co6?\&?????\]?v??(r??q??q{?-%j}S? O}???SU?V\]u\]ih#??Y???-9r??6ud?Na?????L??\]V E????0\\?q??7p??9?????????n?I 8????R?\&??C(M?i\\?m????\[?pin??? ???OK??hZ?m?=?H\`)?kE??)?k???\] ????wL5J??mH?b.Q??C???K??????(?r!?? ?B?d\^?\<TQ?aFa??e\&??+M??????V?? }n??? !nw?7w?N$KqN???P?T.)???Ym?????\~??{q????Yu?S557dr?rE??0??f?!  
at com.atlassian.crowd.embedded.core.CrowdDirectoryServiceImpl.testConnection(CrowdDirectoryServiceImpl.java:78)  
at sun.reflect.GeneratedMethodAccessor701.invoke(Unknown Source)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
at java.lang.reflect.Method.invoke(Unknown Source)  
at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:134)  
at com.sun.proxy.$Proxy350.testConnection(Unknown Source)  
at sun.reflect.GeneratedMethodAccessor701.invoke(Unknown Source)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)


Answers:
author: G?nther Pfannhauser
body: SOLVED

I've mistyped the IP address of my Confluence server in the application configuration of my JIRA server.


Tags: confluence-administration