youngmon/atlassian-qna huggingface dataset:
How do I get the JIRA RAG Status in Confluence
Asked by Colin Twitchett:

Hi

I want to show the JIRA RAG status in Confluence.

How can I show this using the colour marker so it auto updates when JIRA changes?

thanks Colin

![Screenshot 2023-10-09 101416 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/285112i8535EDFE2C42BFC2/image-size/large?v=v2&px=999 "Screenshot 2023-10-09 101416 4.png")


Answers:
author: Varsha Joshi
body: You could also add a tag - by typing /status - giving it a label and pick a color to go with the status.


author: Judd Garratt - Path of Trees
body: Hi Colin,

If you're looking to show a Jira issue, including its status, in Confluence, this can be done with the Jira macro.

**1. Add a Jira macro to the page**

You can type /jira into the editor and select the Jira macro from the list.

![Screenshot 2023-10-09 at 12.53.01 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/285120i6C4C972921F74E10/image-dimensions/284x129?v=v2 "Screenshot 2023-10-09 at 12.53.01 pm.png")

**2. Search for the issue**

The easiest way to do this is to search on the issue key itself, e.g.

![Screenshot 2023-10-09 at 12.55.08 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/285121i6BB2D72C5948C4A7/image-size/large?v=v2&px=999 "Screenshot 2023-10-09 at 12.55.08 pm.png")

This will add a dynamic link to the Jira issue, which will automatically update when the summary or status changes.

![Screenshot 2023-10-09 at 12.55.20 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/285122i2F022868565CAA2A/image-dimensions/255x42?v=v2 "Screenshot 2023-10-09 at 12.55.20 pm.png")

Feel free to reach out if you need any more help :)

comments: author: Colin Twitchett
body: Thanks Judd ...i have this for other areas of the report. I really just wanted the RAG status to be a coloured icon that is auto updated when the JIRA epic/story RAG is updated.


author: Judd Garratt - Path of Trees
body: That makes sense Colin. I'm not aware of a way to do this currently, but it's an interesting use case that intuitively Confluence should support. I'll keep my ear out for any solutions.


Tags: confluence-server

server
Displaying Due Date from JIRA
Asked by Colin Twitchett:

Hi

I want to display the due date in confluence. I have used a filter to do this but I get as below.

How can I get rid of the highlighted information which is of no use. I just want a clean date automatically updated from JIRA Enterprise.

thanks Colin![Screenshot 2023-10-09 100736.png](/t5/image/serverpage/image-id/285111iF12019E2C9DC156C/image-size/large?v=v2&px=999 "Screenshot 2023-10-09 100736.png")


Answers:
author: Judd Garratt - Path of Trees
body: Hi Colin,

The Jira issue macro [doesn't currently](https://jira.atlassian.com/browse/CONFSERVER-35826) have the ability to show just one field. The 'table mode' is the only view where you can pick fields and I agree it looks cluttered when you're using it this way.

It might be possible to use ScriptRunner to pull out this data via a [custom macro](https://docs.adaptavist.com/sr4c/latest/features/macros/create-custom-macro), but I'm not aware of a simpler solution currently.

comments: author: Colin Twitchett
body: thank you Judd

yes, like a number of things in Confluence, there is much work to do to improve it (and JIRA) for presenting clear and well formatted information.


author: Judd Garratt - Path of Trees
body: I hear you Colin :) It does feel like this use case should Just Work in Confluence.


Tags: confluence-server

server
Team can't access a Confluence page
Asked by 1026372:

Howdy. So, we have a whole confluence page that can't be accessed anymore and we dont know why. Literally no one can access it. It just says "Looks like your administrator has marked your account \[email\] as inactive. Contact your administrator to solve this issue."

We're from a University and contacted our IT and they said it's none of their issues they can deal with since we made the pages on our own, and we can't even find how to directly contact Atlassian Support. It was really important work we need on there.

Please help, I am crying.

Edit: It seems like the page has been deleted all together and we can only find the link through our bookmarks, but going onto our accounts doesn't show it. We can access every other Confluence space we have though. It seems like something happened on Atlassian's side where the page was just restricted or deleted. Our IT department is 100% sure it's nothing they can do since the accounts aren't with them, they are individual.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You need to go back to your IT support, specifically the people who maintain users and Atlassian systems.

Confluence (and the other Atlassian systems) have flags in them for users which enables the administrators to flag an account as inactive (and hence not able to use the system, and also, not billed for). Your administrators will need to re-activate the account(s)

comments: author: 1026372
body: Hi, this is a student project and a student account that is used privately for the purposes of the project. It is not through the institute. So we have no one to contact on our end.

This is essentially just the software used for a student project because we needed to pick one to use.

Halp.


Tags: cloud

confluence-cloud
Date Macro in the Confluence
Asked by UdayKiran:

Date Macro in the Confluence

when i add the date macro to a page and try to select the date, it is showing one month ahead.

For example, when I select Oct 8, 2023 on the Macro it shows Nov8, 2023.

But if I select Sep 8, 2023 it shows Oct 8, 2023.

Is there a known issue with the macro? I have noticed this issue since 2 weeks atleast.

I have tried using a different window in the browser and also deleted and added the macro again.

I use FireFox 118.0.1.


Answers:
author: Brant Schroeder
body: [@UdayKiran](/t5/user/viewprofilepage/user-id/4712392) are others on your team having this issue? Have you tried another browser or computer?

comments: author: UdayKiran
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)have tried BRAVE and it is working fine there. Not sure why the issue is seen in FireFox.  
Have restarted the browser and laptop as well.

will try with Firfox on another laptop.

Thank you [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) !


author: Brant Schroeder
body: You might have a browser plugin that is causing the issue or you might just need to clear your browsers cache.


Tags: cloud

confluence-cloud
I like to merge the data from office excel and table on the condition if T1. JIT_no = T2.Jit_no.
Asked by Jaya Sharma:

Hi,

I have 2 parts to my requirement.

In office excel, the update from the excel(source file) that is kept on the SharePoint folder is not automatically getting updated in the confluence. I have to upload excel as an attachment, lock it and upload every time I like to see the new updated data. Can there be any solution yet to this?

I cannot buy the Microsoft connector as it cost 16,000 $.

Second part is that I need to concat /merge the data from office excel present in one confluence page and another table (each column of that is created using the table excerpt include) with the condition that T1.Jit_no = T2.JIT.No.

How can I do that?

Thank you,

Jaya


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Jaya Sharma](/t5/user/viewprofilepage/user-id/1303466),  

As you've mentioned the Table Excerpt Include macro, I assume that you have our app -- [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).  

What concerns the first requirement, we don't work with the Sharepoint due to the access restrictions.  

But you may try the following workarounds:  

Use Google Sheets instead and connect them to your Confluence page using the [Table from CSV macro](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-from-csv-macro-42246005.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111)  

Keep everything in Confluence and use the Excel-like [Table Spreadsheet](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro for your table (you may export the existing table in .xlsx and .csv formats and import your data to the Table Spreadsheet macro)  

What concerns the second requirement, you may use the [Table Transformer](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and its standard Look up preset to join the first table (coming from the Table from CSV or Table Spreadsheet) and your second table that is Table Excerpt Include macro.  

Hope I was able to give you some hints regarding the question.


Tags: cloud

confluence-cloud

filter

table
This Confluence version doesn't support Server licenses
Asked by Van Tor:

While I updated my confluence from 8.5.1 to 8.6.0, Server ID changed and prompted "This Confluence version doesn't support Server licenses. Enter a valid Data Center license to continue."

I did pay my starated license longer than today's date of Oct 7, 2023. Why not usable anymore?


Answers:
author: Tim Kopperud
body: Hi [@Van Tor](/t5/user/viewprofilepage/user-id/3913338)

Confluence 8.5.x was the last version to support server license. Confluence 8.6.x and above is data center only.

You might see these (ref the blue notices on top):

[Confluence 8.5 Release Notes](https://confluence.atlassian.com/doc/confluence-8-5-release-notes-1252010185.html)

[Confluence 8.6 Release Notes](https://confluence.atlassian.com/doc/confluence-8-6-release-notes-1289421595.html)

You can still use and have support on server until February 15, 2024, and for version 8.5 you will continue to receive security and bug fixes until that date.

TimK


author: Jan magne Viko
body: This is an easy trap to fall into. I just upgraded Confluence using the plan your upgrade steps from our server installation, and it recommended the 8.6.1 version. Found out after using the recommended version that it was suddenly no longer a product we can use on a server license....

comments: author: Paul Monk
body: Indeed. Would have been nice to include a "oh, by the way, if you're on a Server license, you probably don't actually want to upgrade to 8.6.1, even if we recommend it, hehe!!" note.

NOT well-played, Atlassian.


author: Nic Brough -Adaptavist-
body: This sounds like you have re-configured the service to be a DC install (this is done at an OS level, not in the UI) which will demand a DC licence.

A standard server upgrade will not change the server ID, nor demand a DC licence (it will work with a server or DC licence), so my next obvious question is to ask how exactly you did the upgrade?

comments: author: Tim Kopperud
body: Well, it used to be like that, but it is changed.

Starting from 8.6.x, new releases of Confluence will be available only to Data Center customers.

TimK.


author: Steffen Breitbach
body: Great. I still have a license that's valid until February, that is more or less useless now. I should ask Atlassian for a (partial) refund.


author: Jeff Sanders
body: It did complain about licensing for Server after we updated to 8.6.1. I tried re-entering my Server license keys and they were refused. This also updates the DB schema, so you basically have to roll back to an earlier version and restore the DB if you go to 8.6 and you don't have licensing yet.  

I would say, if you think you're going to upgrade to 8.6 and still be able to use existing server licenses, better test first...Wasn't the case for us.  

<br />


Tags: confluence-server

migration-customer-care

server
How to Change Owner of Space Overview Page
Asked by Alex Sramek:

I created a space a while back, and now other people in the org manage it. I still get email notifications when someone edits the Overview page. I look into the Page Information and it shows that I'm still considered the "owner" of the page. But, since it's the Overview page, there's no indication \*on\* the page of who the owner is, nor is there a link to change it.

How do I change the owner of a space's overview page?


Answers:
author: Ste Wright
body: Hi [@Alex Sramek](/t5/user/viewprofilepage/user-id/5255877)

You might be getting notifications because you're either watching the page, or watching the space - you could try to remove these to see if that helps?

Easier method I find is...

1. Select your profile icon (top-right) \> Settings
2. Select the Watches tab
3. Stop watching relevant pages/spaces

If this doesn't work - you cannot transfer ownership of an overview page at this time - see [this help page](https://support.atlassian.com/confluence-cloud/docs/transfer-ownership-of-your-page-to-another-person/) for that confirmation.

A user could create another page though (eg. a copy) and set that as the new overview page instead - see instructions on how to do that on [this page](https://support.atlassian.com/confluence-cloud/docs/set-up-your-space-homepage/).

Ste

comments: author: Alex Sramek
body: Ah yeah, that's it, thanks!


author: Alex Sramek
body: Actually, that's not it. I'm unwatching the page and still getting notifications.  

And it's still referring to it as "your page" even though it's a space overview page.

![not watching.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/288350iA09E5F80D99611DE/image-size/large?v=v2&px=999 "not watching.jpg")

![notif.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/288351i6A5543BED618D4CD/image-size/large?v=v2&px=999 "notif.jpg")


author: Ste Wright
body: I'd do the second option then, and create a new overview page to replace it.

Ste


author: Brad Allan
body: please fix this :-(

Completely mad that I can create a workspace for a department and then not transfer ownership.


Tags: cloud

confluence-cloud
How do I add a Jira Timeline to my Confluence page with filters applied?
Asked by paul_rodriguez:

I am trying to add a Jira Roadmap to my confluence page so that I can display the progress during an implementation kick off meeting. I don't need them to see the entre scope of my project, just what applies to my views at the phase in the implementation.

Can anyone help with resolving the roadblock I am hitting.

Thank you


Answers:
author: Ash Yadav
body: Hi [@paul_rodriguez](/t5/user/viewprofilepage/user-id/2801269)

Have you seen this article? <https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-timeline-macro/>

When you mean timeline and roadmap are you specifically referring to the timeline or the advanced roadmaps?

Kind Regards,

Ash


author: Ste Wright
body: Hi [@paul_rodriguez](/t5/user/viewprofilepage/user-id/2801269)

As you're on a Free instance, I assume this is a Timeline (available from your Board's left-hand view)?

If yes, when you add the Timeline to your page, it should give you the option to filter it like you would in Jira - it's essentially an iFrame.

Ste


Tags: cloud

confluence-cloud
Where do I do a bulk upload of photos on PowerSchool?
Asked by Donald Curtis:

I'm trying to figure out how to do a bulk upload of photos on PowerSchool. The stumbling block right now is that the help documentation says to navigate to the Photos page, and I can't even see that anywhere. SO I'm off to a bad start.


Answers:
author: Mikael Sandberg
body: Hi [@Donald Curtis](/t5/user/viewprofilepage/user-id/5334758),

Welcome to Atlassian Community!

You probably ended up here because PowerSchool is using an Atlassian product for their documentation. You would probably get a better answer if you post your question in [PowerSchool's community](https://help.powerschool.com/).


Tags: mistaken-post
Why am I unable to see all my cards together sorting by due date?
Asked by ?lhan Serdar Ongan:

Hi,

I was able to see all of my cards by due date. But I couldn't do this anymore.

When I click to "cards" it shows separately on the new screen.

I just want to see my cards together and sorted by due date.

Could you please regarding this issue?

Thanks in advance!

Serdar


Answers:
author: Renato Fagaraz
body: Hi, ?lhan! Welcome to the Atlassian Community!

You can sort the lists within your board by due date:

1. Open the board where you want to see your cards sorted by due date.
2. Click on the three-dot menu (ellipsis) in the top right corner of each list.
3. Select "Sort by" from the dropdown menu.
4. Choose "Sort by Due Date."

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/251139i67887A5815774AB2/image-size/large?v=v2&px=999 "image.png")

This should get the cards within each list will be sorted the way you want. Let us know if you have any other questions!
Custom fields triggered by label
Asked by JJ Jones:

Our installers use the custom fields to log their time, in and out at job sites. Some jobs don't have installation and on those jobs the custom fields remain empty but take up half a screen's worth of real estate.

Can I setup an install label, so that every time it is used, the custom fields appear. Without the label, those fields will be absent.

Is this possible? Thanks in advance for any help.

JJ


Answers:
author: Dreamsuite Mike
body: Hi Josh,

Trello Custom fields do not support changing field visibility at all, let alone conditionally.

Amazing fields by [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) does support this however...

<https://trello.com/power-ups/60e068efb294647187bbe4f5/amazing-fields>

comments: author: Allen -Amazing PowerUps-
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) is correct. Thanks for the shout out.

You can create a customized workflow that matches your needs by adjusting field visibility based upon the other values on the card. There are more details here: <https://docs.amazingpowerups.com/article/4-how-to-choose-which-files-to-show-on-cards>


author: JJ Jones
body: Thanks ya'll. I'll be checking it out.
Enviar e-mail para clientes via trello
Asked by Maiara Viscondi:

Bom dia!

Quando uma tarefa em um determinado cart?o ? conclu?da, eu tenho que gerar um PDF para o cliente, fora do trello, no meu email profissional.

O trello pode enviar esse PDF para o cliente automaticamente?


Answers:
author: ?i?dem B?y?ka?ik
body: Hello [@Maiara Viscondi](/t5/user/viewprofilepage/user-id/5191983),

You can solve your problem with [Hipporello's Service Desk Power-Up](https://trello.com/power-ups/5dd670e21b2a8973687ca15a) easily. It's designed for anyone with clients on Trello. This is how it works:

<br />

- A client reaches out to you through email or forms that create a Trello card.

- Or if you want to start an interaction, fill out a form that creates a card on behalf of a client.

- Once a card is created, you can easily send email messages with attachments to clients (outside Trello). All the replies from the client will go to the same card with all the details.   

It's very intuitive and easy to use. Give it a try and let me know if you need support with it!  

comments: author: Maiara Viscondi
body: Muito Obrigada!


author: Sal
body: Oi [@Maiara Viscondi](/t5/user/viewprofilepage/user-id/5191983),

Tudo bem contigo? Bem vinda a comunidade da Atlassian!

Ent?o, deixa eu tirar uma d?vida contigo s? para ter certeza se eu entendi. Atualmente tu termina uma tarefa em um cart?o (Eu imagino que tu esteja utilizando *checklists* para isso) e logo ap?s essas tarefas estarem prontas dentro do cart?o, tu gera um PDF do cart?o e envia o mesmo para o teu cliente. Seria isso, correto? Se n?o, tu poderia me dar mais detalhes e ai eu posso te responder se o que tu pode fazer ? poss?vel ou n?o.

comments: author: Maiara Viscondi
body: Obrigada pelo retorno.

Estou usando o trello para controlar minhas tarefas dentro de um escrit?rio cont?bil.

Por exemplo:

Fa?o um recibo de f?rias e tenho que enviar o recibo (em um documento PDF) para o cliente por email.

O que eu gostaria: anexar o PDF no cart?o (finalizando assim a "tarefa" daquele cart?o) e que esse PDF fosse enviado para o email do cliente final.


author: Sal
body: Olha, nesse caso o que tu pode fazer ? criar um comando automatizado dentro do teu quadro que envia um email para certo email quando alguma a??o em espec?fica acontece dentro do teu quadro. Eu imagino que seja poss?vel com tu faz o envio de arquivos para o teu cart?o, mas ai tu poderia dar uma explorada sobre isso.

Aqui segue um dos nossos artigos na qual damos uma vis?o geral sobre as Automa??es e como tu pode utiliz?-las: <https://support.atlassian.com/trello/docs/butler-overview/>

E aqui como tu pode criar relat?rios por email utilizando automatiza??es: <https://support.atlassian.com/trello/docs/creating-reports-with-butler/>

Espero que isso te ajude, [@Maiara Viscondi](/t5/user/viewprofilepage/user-id/5191983).
Can a free plan user work on more than 10 boards as a member now as owner?
Asked by Edsel Edralin:

I understand that free plan users can only create up to 10 boards (as the owner). But can they work on more than 10 boards as a member, and will those boards appear under their workspace?

We are currently planning to assign 10 leaders who will be working with more than 10 projects simultaneously. So definitely, we need at least the standard plan to make this work. In each project there would be 3-4 members and each member may join several projects at the same time. With this scenario, I was wondering if we also need to upgrade the members to standard plan. Can anyone help me with this, please?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Edsel Edralin](/t5/user/viewprofilepage/user-id/5191842) and welcome to the community,

Yes, you can work on other boards as well. The 10 board limit will be imposed on your workspace only.

![remaining boards.png](https://community.atlassian.com/t5/image/serverpage/image-id/250665i20D5F087C6E99363/image-size/large?v=v2&px=999 "remaining boards.png")

comments: author: Edsel Edralin
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) . Thank you for the warm welcome and for the quick response.

Let me just clarify my understanding. If I am on a free plan, as long as I am not the board owner, I can still work simultaneously on more than 10 boards. Is that correct? Where would the other boards appear, then?

As an owner, to be able to create more than 10 boards on my workspace, I need to upgrade my subscription. Is that also, correct?

Thanks in advance.


author: Alex Koxaras _Relational_
body: [@Edsel Edralin](/t5/user/viewprofilepage/user-id/5191842) the other boards must be on other workspaces.

And concerning this:
> As an owner, to be able to create more than 10 boards on my workspace, I need to upgrade my subscription. Is that also, correct?

You are correct. You have to upgrade your plan.


author: Edsel Edralin
body: Thanks a lot [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) That answers my question.

I'm working with the admin regarding some security issues. Once we get the green light, we'll start with a few projects first and see how it goes.

Have a good one!