youngmon/atlassian-qna huggingface dataset:
Team Calendar not showing all events
Asked by Jeanne Howe:

We are creating a calendar based on a JQL expression to pull in JIRA issues. When viewing the calendar, a message is displayed on the top of the screen stating that some events were not shown in the calendar below because there are too of them.

How many are too many?

How can we view all events?

CalendarMessage.png  
[](https://community.atlassian.com/t5/Team-Calendars-for-Confluence/Team-Calendar-not-showing-all-events/qaq-p/156316?attachment-id=5021){#link_115f9dd010b97d}  
[](/tnckb94959/attachments/tnckb94959/team-calendars-confluence-questions/165/1/CalendarMessage.png){#display_115f9dd010b97d_0}


Answers:
author: Giuliano C.
body: Hey JT,

From this KB article: [https://confluence.atlassian.com/display/CONFKB/'Some+events+were+not+shown+in+the+calendars+below+because+there+were+too+many+of+them'+error+in+Team+Calendar](https://confluence.atlassian.com/display/CONFKB/)
> By default, it's 200 events per calendar. Note that this limit applies to all events in one calendar, and not just the events that are displayed on screen.

For the resolution of this one and also how to get more events, we would need to add the "com.atlassian.confluence.extra.calendar3.display.events.calendar.maxpercalendar" system property for the JAVA_OPTS of Confluence regarding the number of events that you want to display. Through the linked article, you can get more details on how to do it. :smile:

Hope it helps you, JT!

Regards,

Giuliano T.

Confluence/Crowd Support

comments: author: Jeanne Howe
body: Giuliano,I found the KB article and have made the change in my testing env. I am trying to find out what, if any, performance impact there is for changing this default setting. I realize that loading a calendar with more events may take longer, but are there any other performance impacts I should know about?
Team Calendar sync with JIRA Issues
Asked by Jeanne Howe:

We are looking at setting up release calendars in Confluence based on JIRA tickets. I know we can add JIRA events in a Team Calendar, what I need to know is can this be automated. Here is what I want to do:

Create a ticket in JIRA

Ticket creation in JIRA automatically adds an event in the Team Calendar

Ticket updates automatically updates the event in the Team Calendar

OR

Create a ticket in JIRA

Set a listener or some other "poller" that reads the JIRA project and adds new events/update existing events in the Team Calendar.

Seems like this is something we should be able to do.


Answers:
author: Nigel Poole
body: I would also like to know this.
Team Calendars show all existing
Asked by Tanja Kindt:


Answers:
author: Giuliano C.
body: To start using Team Calendars, you can consider following the recommendations from [this documentation](https://confluence.atlassian.com/display/TEAMCAL/Team+Calendars+Home). However, if you are looking for an specific feature to accomplish, let us know, so we can raise a new feature request or look for other ones that we currently have. :smile:

If there's an issue here, feel free to let us know, so we can give you the best direction to follow.

Kind Regards,   
Giuliano Tenedini  
Confluence/Crowd Support


author: Timothy
body: Huh? What are you trying to accomplish?
Sync Team Calendar with IBM Notes?
Asked by David Choi:

Hi,

is there a possibility to sync the team calendar from and to IBM Notes and IBM Notes Traveler?


Answers:
author: Timothy
body: You can refer to any of these and use these as the middle man?

* <https://confluence.atlassian.com/display/TEAMCAL/Export+Team+Calendars+Content+to+Other+Calendars>

comments: author: David Choi
body: Unfortunately not, because we are using IBM Notes instead of the mentioned mail/calendar clients.
Does portfolio integrate with team calendars
Asked by Catbird Operations:

I am interested in trying out JIRA Portfolio but it does not appear to leverage Team Calendars in any way. What is the plan for this, or am I just not seeing it?


Answers:
author: William Zanchet [Atlassian]
body: Hello there,  

No, we can't integrate JIRA Portfolio with Team calendars, but your idea is pretty good. So I took the liberty to raise a feature request for you as you can see here:  

<https://jira.atlassian.com/browse/TEAMCAL-2993>

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watchlist for future updates. I also suggest you to comment in the bug, that way our Bugmaster can see how this problem is impacting your business.

Cheers.  
WZ


Tags: advanced-roadmaps
Confluence Replacing a failed plugin with an older version.
Asked by Paul DeSousa:

Hi all,

I am in an urgent need here. Atlassian hasn't gotten back to me, and I have installed Team calendars 5.2.11 and it simply does not enable. This is a very highly used tool needed daily by my users. I went and got 5.2.10 but every time I upload it, it does not replace 5.2.11?!? Do I have to uninstall 5.2.11 first? Will any data be lost if I do that? (We are using Confluence 5.7.3)

As for 5.2.11 the log files states:

2015-05-19 08:09:13,974 ERROR \[ThreadPoolAsyncTaskExecutor::Thread 45\] \[internal.dependencies.startup.DependencyWaiterApplicationContextExecutor\] fail Unable to create application context for \[com.atlassian.confluence.extra.team-calendars\], unsatisfied dependencies: none  
-- referer: <https://cww-us.comsol.com/confluence/plugins/servlet/upm> \| url: /confluence/rest/plugins/1.0/com.atlassian.confluence.extra.team-calendars-key \| userName: robertn  
org.springframework.beans.factory.parsing.BeanDefinitionParsingException: Configuration problem: Unable to locate Spring NamespaceHandler for XML schema namespace \[<http://www.springframework.org/schema/context>\]

Thanks in advance,

Robert


Answers:
author: Nelson Carranza
body: Hi Robert,

Yes you need to uninstall. Data will not be lost, however, you can make a back up of the following tables

\`AO_950DC3_TC_CUSTOM_EV_TYPES\`, \`AO_950DC3_TC_DISABLE_EV_TYPES\`, \`AO_950DC3_TC_EVENTS\`, \`AO_950DC3_TC_EVENTS_EXCL\`, \`AO_950DC3_TC_EVENTS_INVITEES\`, \`AO_950DC3_TC_JIRA_REMI_EVENTS\`, \`AO_950DC3_TC_REMINDER_SETTINGS\`, \`AO_950DC3_TC_REMINDER_USERS\`, \`AO_950DC3_TC_SUBCALS\`, \`AO_950DC3_TC_SUBCALS_PRIV_GRP\`, \`AO_950DC3_TC_SUBCALS_PRIV_USR\`, \`AO_950DC3_TC_SUBCALS_PROPS\`

Regards

Nelson

comments: author: Paul DeSousa
body: Thanks I did and it did go back to 5.2.10, but that now does not enable. Oh well, hopefully Atlassian will get back with me soon.


author: Nelson Carranza
body: You can also try to delete plugin cache; however, this requires to restart Confluence.<https://confluence.atlassian.com/display/CONFKB/How+to+clear+Confluence+plugins+cache>


author: Paul DeSousa
body: Great idea. I have scheduled a reboot for noon and when I do that I will remove all the caches...


Tags: confluence
Internal link from Team Calendars to Jira
Asked by Andrey Shelakhaev:

Hello!

When I add calendar with JIRA tasks in Team Calendars it has an internal link, like <http://127.0.0.1:8080/browse/SS-126>

Thats why I cant go to edit JIRA tasks from Calendars.

\> Unable to edit JIRA field(s) "created, duedate". Check your JIRA permissions on 127.0.0.1 JIRA.

Base URL in JIRA is proper: <http://task.sta-str.ru>


Answers:
author: Andrey Shelakhaev
body: Ops! Case closed!

<https://confluence.atlassian.com/display/DOC/Linking+to+Another+Application>
Where can the sync interval between a Team Calendar and Outlook be found?
Asked by Chris:

I'm configuring Team Calendars and sharing the calendars with outlook (one-way/from-internet option), however the calendars do not appear to be syncing very often. I've checked the calendar settings and see no refresh interval, and checked the ICS file which is created, and don't see a published-ttl or anything obvious which seems to indicate when Outlook should sync. Is there anywhere I'm missing where this can be updated, either via the UI or via a configuration file?

Thanks!


Answers:
author: Steven F Behnke
body: @Christian Elliott you appear to be right: Microsoft products (outlook, exchange online, office 365) expect a `X-PUBLISHED-TTL` command or line and that is not existing in any ICS file I downloaded from Team Calendars product.

I found the appropriate "New Feature Request" here, it looks like they are trying to tackle this issue head-on. <https://jira.atlassian.com/browse/TEAMCAL-1198>

There are several work-arounds listed on that page that might be helpful: I am going to try that last one in the comments myself once I investigate what I am trying to accomplish specifically.


author: Nick Reilingh
body: This sounds like a question for Outlook. What should be happening here is that you're giving Outlook a URL of the calendar file and then Outlook decides when it refreshes from that URL. (I know in Mac Calendar, for example, you choose an "Auto-refresh" interval when you subscribe to the calendar.)
team calendar page not found
Asked by Bob Doppel:

I have several calendars that no long show after updating my license to a renewed trial (purchase is coming). The error I am seeing is Page Not Found.


Answers:
author: Caitrin McKenzie
body: I'm not sure if this is the same error as we aren't seeing Page Not Found. We see

Unknown macro: 'calendar'

So it would appear as though they've revoked free access to the calendar macro in favour of subscribing to Team Calendars
Can I order fabric swatches for sofas and barcelona chair?
Asked by Amy Nutt:

Can I order fabric swatches for sofas and [barcelona chair](http://www.plushdeco.co.uk)?


Answers:
author: Paulo Junior
body: Hi Amy,

I'm sorry, but I don't think you are in the right place for this kind of question. :smile:

Regards,

Paulo.

comments: author: Andrew Wolpers [BlackPearl PDM]
body: This is a fantastic answer.
Team Calendar Mapped to a specific epic in JIRA?
Asked by Stephanie Allen:

Is there a way to create a JIRA Team Calendar, in Confluence, that maps not only to a specific JIRA project, but a specific **Epic** within that project?

The use case here is that we have a Confluence page for each major track of work within a JIRA project, but on each Confluence page we have a team calendar just for a specific epic. Because our whole company uses JIRA, there are many active projects and we need additional granularity to display a useful calendar on the epic level.


Answers:
author: Timothy
body: There is no category for Epic but I think if you can get a JQL encapsulate the Epic (<https://answers.atlassian.com/questions/177329>), you should be able to use the JIRA Issue Dates type.


Tags: epic

jira-software
Filter aggregated Calendars to specific people
Asked by Lisa de Larios:

Each of our projects has a page in our installation of Confluence.

On each of the pages, we would like to display a calendar of events for the people on the project.

Each of our projects involves people from multiple teams and each team has its own calendar. I.e. In a three person project, Person 1 adds events to Team A's calendar, Person 2 adds events to Team B's calendar, and Person 3 adds events to Team C's calendar.

When using the Team Calendar macro to embed calendars into a page, it is already possible to select multiple Calendars to display together.

However, the macro then displays all events for all people in all the Calendars that have been aggregated.

How can we filter the aggregated calendars (Team A, Team B and Team C) to events for specific people (Person 1, Person 2 and Person 3) in the Team Calendar macro on the project page?


Answers:
author: Lisa de Larios
body: Thanks, Guilherme, for the pointer to [TEAMCAL-1441](https://jira.atlassian.com/browse/TEAMCAL-1441). However, it has been closed as a duplicate of [TEAMCAL-2891](https://jira.atlassian.com/browse/TEAMCAL-2891). I'll put my use case in a comment on that ticket.


author: Guilherme Nedel [Atlassian]
body: Hello Lisa,

There is a suggestion to add this to Team Calendars in future versions, and it would fit well in the [corresponding ticket](https://jira.atlassian.com/browse/TEAMCAL-1441) were this is being tracked and discussed.

There will be the best place to describe your usage scenario, which will in turn increase the relevancy of the idea with our teams.

Hope this gets implemented soon.


Tags: confluence
Is there a way for me to share calendars with my team by default?
Asked by Nick Reilingh:

We are currently experimenting with Team Calendars, and I am noticing that after I create some calendars attached to spaces, other users with access to the same spaces don't automatically see the calendar I created in the Calendars tab. Is there a way to make this happen?

If not, what usage patterns should I be following to get my team subscribed to our calendars with a minimum of fuss? Or is it more important to have the calendar macros embedded in the space pages than it is for everyone to have them in their "Calendars" tab immediately?


Answers:
author: Nick Reilingh
body: Looks like there isn't, but this action appears to be feature requested here: <https://jira.atlassian.com/browse/TEAMCAL-124> and here: <https://jira.atlassian.com/browse/TEAMCAL-580>.
confluence calendars previous versions
Asked by Paul DeSousa:

Hi,

Is there a way to get a previous information from team calendars?

Someone went into the calendar and deleted a lot of dates and replaced  
them with the wrong dates. Is there a way to pull yesterday's calendar back?


Answers:
author: Volodymyr Krupach
body: I guess the only way is to restore database backup.

comments: author: Paul DeSousa
body: Thanks for the response, though I was hoping for an easier way like going into "page history"


author: Sam Bartolome
body: Please vote on this feature request, so we can get the functionality to see who has edit the calendar

<https://jira.atlassian.com/browse/CONFSERVER-51204>
Separate Admins for Jira and Trello
Asked by Kyle Raucci:

We are setting up MFA for Jira cloud, but another department uses Trello. Since we have to claim the domain, the Trello accounts are being pulled under the Atlassian Admin.

The other department does not want us administrating their Trello accounts, is there any way we can create Trello only Admins and Jira only Admins?


Answers:
author: Vero Rivas
body: Hi [@Kyle Raucci](/t5/user/viewprofilepage/user-id/4618937)

Look at this posts, maybe can help you

<https://trello.com/en/guide/permissions-controls>

<https://confluence.atlassian.com/cloud/blog/2020/02/managing-trello-accounts-from-your-organization>

Cheers


Tags: account

administration

cloud

jira

trello
I'm not receiving verification emails
Asked by Telugu ET Media:

Hi,

I've tried to set up a new account for BitBucket for my work and apparently have had the verification email sent, the email address is correct however I'm not receiving any verification emails?

I've tried re-sending the email a number of times and haven't received any of them. can you please help me

thank you


Answers:
author: Mikael Sandberg
body: Hi [@Telugu ET Media](/t5/user/viewprofilepage/user-id/4615728),

Welcome to Atlassian Community!

There is currently an active incident involving email notifications, have a look at <https://status.atlassian.com/>. I would also recommend subscribing to updates so you will be notified of future issues.


Tags: account

email
Facing a login issue for both the Jira & Confluence version 8.5.2. Is it because of expiry ?
Asked by Sarath.Kumar.SA:

Domain: <https://jira.integraconnect.com/>


Answers:
author: Nic Brough -Adaptavist-
body: If you would like a bit more help from the community here, it would be useful to know what the login error messages are - they usually indicate why you can't log in.


author: Daniel Eads
body: Hi [@Sarath.Kumar.SA](/t5/user/viewprofilepage/user-id/4606158) , welcome to the Community!

Your organization appears to have a set of valid licenses for Jira and Confluence Server, which don't expire until next year. A billing or technical contact can retrieve these licenses from my.atlassian.com and apply them to your existing Server instances if they appear to be throwing license expiration errors.

Jira and Confluence Server use a perpetual license model, in that any version released before the license term expiration can be used indefinitely. Having a valid license entitles you to upgrades, but an existing install of Jira Server or Confluence Server won't lock you out when the license term ends.

Given that these are server instances, I would recommend reaching out to someone in your IT department to see if they can assist with login. There are other factors that may be involved, such as a locked account or problems with an external user directory. Your local Jira/Confluence systems administrators would be able to troubleshoot these problems, or open a support case with Atlassian Support if they need further assistance.

Thanks,  
Daniel Eads \| Atlassian Community Support


Tags: account
Canno command+V directly into comment in Atlassian Community?
Asked by Mariano:

Hello everyone! I hope you are all doing good.

When I try to ? + V an image into a comment, it tells me that I've exceeded the 50k char limit, obviously a bug? Does anyone know if this has a ticket open? Any work arounds that does not involve saving the image and uploading it? (or pasting into a pastebin and then uploading the link)

Thanks in advance!

![Screenshot 2021-10-07 at 15.17.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/163931iF8985AAEEBB59ACD/image-size/large?v=v2&px=999 "Screenshot 2021-10-07 at 15.17.26.png")


Answers:
author: Andy Heinzer
body: Hi Mariano,

Thanks for reporting this problem. I am not certain this is technically a bug though. Please click on the HTML tab that would appear just above the range of your posted screenshot here. That view might be better able to tell us why you are seeing this error message of exceeding this character count here. I suspect that what is happening is that trying to paste an image in this manner might be having to try to convert the file into a base64 format. In which case, even a very small image file would certainly exceed 50000 characters very quickly. Our Community site does not support adding images in that manner.

Instead, please use the Insert Image icon on the editor's toolbar in order to add an image here. This way the file can be uploaded to the site, or you can reference an external URL where the image is hosted. This way we don't have to try to send the image file as a base64 encoded file.

Where are you copying this image data from? Specifically what application was this screenshot/image copied from? What image format is the image you are trying to paste in? I am interested to try to reproduce this problem to better understand it. But so far, I don't seem to be able to replicate this behavior yet.

I understand that our products like Jira, Confluence, Trello, etc will allow you to directly copy/paste images into them, however our Community site is using a completely different platform here, and I don't believe that we have ever had this exact same functionality on this site.


Tags: community

feedback-forum

forum

image

paste
Add Atlassian account to Duo Mobile on new phone
Asked by Michael Oswald:

I've changed from an Android phone to an IOS phone. I have 2FA enabled on my Atlassian account, and used Duo Mobile on my old Android phone to log in.

I have downloaded Duo Mobile on my new phone, and I want to add the Atlassian account. I was having problems and thought it was because I still had the account on my old phone, so I removed it. Unfortunately that wasn't the problem.

When I try to add the Atlassian account to Duo Mobile on my new phone, it asks me to scan the QR code. I am logged into my Atlassian account on the website and can look at my security settings, but I can't figure out how to get a QR code to appear. 2FA is enabled on the 'Manage 2-Step Verification' page, I can't disable it (I get an error when I try) and the only other option is to create a new emergency recovery key.

The account is gone from my old phone, so I can't use that anymore. If I don't have a QR code then I can also enter a 'key' in Duo Mobile, but it's not the emergency recovery key because I've tried that.

Any help would be greatly appreciated. I'm logged on right now, but once I log out I don't think I'll be able to get back in.


Answers:
author: Paul Medina
body: I am having the same issue now. I got a new iPhone and can't add Atlassian to my DUO account without a 6-digit code or QR code. I can't see where to generate these.


author: Xiaoyue Wang
body: Hi, we were encountering the same issue too. A member of our team has encountered the same issue, and the admin has already disabled her 2-way authentication to let her reset it. However, when she clicked on the reset password link, a 2-way authentication is still required. Any assistance or advice would be much appreciated!


author: Peter Jordan Stefanov
body: I am in the same boat at the moment and no one seems to be able to help me with this...


Tags: 2-factor-authentication

account

duo
Not Recieving Verification Emails
Asked by ILJUN LEE:

I have a problem to get the verification email.

This email get the invitation email but did not get the verficiation email.

eunjae.lee@antpinion.com


Answers:
author: Daniel Eads
body: Hi [@ILJUN LEE](/t5/user/viewprofilepage/user-id/4559317) ,

The email address you listed was on an internal suppression list - on September 1, Google replied to our mail service saying that email address didn't exist. Sometimes this happens if the account is new and an invitation gets sent before the Gmail inbox is completely set up.

I have cleared the entry from our email service, and now additional invitation attempts should be delivered.

Cheers,  
Daniel \| Atlassian Support


Tags: account
Can?t change email addresses
Asked by Carin Andersson Dahl:

Can I get help with changing my email addresses? I don?t receive the confirmation email.


Answers:
author: Daniel Eads
body: Hi [@Carin Andersson Dahl](/t5/user/viewprofilepage/user-id/4577336) ,

It's possible the email address you're trying to change it to is not receiving message from our mail system, if your email service previously returned an error when the invitation was sent. I can check our mail system logs to determine if this is the case, but I will need the email address you're trying to change your account to in order to check.

You can comment here with the email address and I will edit it out as soon as I have it (Community is a public-facing website), or you can email me directly with it.

Cheers,  
Daniel \| Atlassian Support

comments: author: Carin Andersson Dahl
body: Thanks. I?ve emailed you.


author: Daniel Eads
body: Thanks for sending which address you're looking to change to. I checked our mail service records and see 3 delivery attempts, all successful, to that email address. The timestamps are here in UTC:

* 2021-09-28T09:18:54.000Z
* 2021-09-28T09:22:50.000Z
* 2021-09-29T06:48:41.000Z

I would suggest checking your spam folder - it sometimes happen that these emails get pulled in there. From the signs on our end however, Google did accept delivery of the emails.

Cheers,  
Daniel


author: Carin Andersson Dahl
body: Nope, there is nothing in the spam folder nor anywhere else. I had the confirmation email yet again, but it seems impossible to get this to work.


author: Daniel Eads
body: Hey [@Carin Andersson Dahl](/t5/user/viewprofilepage/user-id/4577336) ,

I see two additional successful deliveries to the Gmail address with these timestamps:

* 2021-09-30T06:55:00.000Z
* 2021-09-30T07:16:31.000Z

Google's mail servers accepted these messages and returned no error codes. If there's a filter or something preventing these from showing up in your mailbox, perhaps you can uncover them by doing this search in the gmail interface:

```
in:all from:am.atlassian.com
```

That search should show you any messages from the Atlassian Mailer (invitations, notifications, marketing emails, etc) including messages in the trash or spam.

Cheers,  
Daniel


Tags: account