youngmon/atlassian-qna huggingface dataset:
Can't find "import" from "Space Admin" on 5.4
Asked by Katie Sissons:

Hi! I'm trying to import a bunch of HTML files as pages in confluence.

We have Confluence v.5.4.4 and I am an admin.

I found the "Space Admin" link at the top under "Browse", however after that I am supposed to find an "import" link, which I can't seem to find. Is there a URL that I can use to directly go to "import"?

The instructions say after clicking "Space Admin", I should "Choose **Import** from the space administration options.", however there is no "import". Please see image below:

import.jpg

Source: <https://confluence.atlassian.com/conf54/confluence-user-s-guide/creating-content/importing-content-into-confluence/importing-pages-from-disk>

Thank you for any help!!  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-quot-import-quot-from-quot-Space-Admin-quot-on-5-4/qaq-p/378526?attachment-id=3658){#link_119104d2ae9284}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/64006/1/import.jpg){#display_119104d2ae9284_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-quot-import-quot-from-quot-Space-Admin-quot-on-5-4/qaq-p/378526?attachment-id=3659){#link_119104d2ae9284_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/64006/2/image2016-2-23%2015%3A55%3A48.png){#display_119104d2ae9284_2}


Answers:
author: Steven F Behnke
body: Hi! You're using the Documentation Theme, the menu's are controlled via theme so everything changes. Please note -- This theme is deprecated and slated for removal. <https://confluence.atlassian.com/conf56/configuring-the-documentation-theme-658737059.html>

See the ++Space Operations++ tab instead.  
image2016-2-23 15:32:22.png  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-quot-import-quot-from-quot-Space-Admin-quot-on-5-4/qaq-p/378526?attachment-id=10904){#link_119104d6fb10ad}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/64007/1/image2016-2-23%2015%3A32%3A22.png){#display_119104d6fb10ad_0}

comments: author: Katie Sissons
body: Thanks Steven! I think I might need to be "System Administrator" to see the "Import" parts. Oh well, I'll import it another way :smile:


author: Steven F Behnke
body: I believe that is so.

Also, I was wrong -- It is on the Space Admin tab:   
image2016-2-23 15:55:48.png


Tags: confluence-administration

import
how to find space permission of a user
Asked by shailesh ligade:

Hello,

I have a user leaving and I want to find all the confluence space/documents this user has permissions so that I can assign them to other user(s). Is there a way to find this information?

S


Answers:
author: Ezra Rezky
body: Hello Shailesh!  

You can achieve those information by using SQL query in the database. There are 3 tables in the database which you have to take a look at:  

* **user_mapping** table  
  this table contains the username and its **user_key.** Take a look at the following screenshot:  

  image2016-2-24 16:40:20.png  

  You can see that admin's user_key is ff80818152f284990152f293884d0002. This user_key value is what we will use to refer admin in the next tables.  

* **CONTENT** table  
  this table contains the information about the Content inside your Confluence, such as page, attachment, etc. This table will shows you which page was created by the user. Try this:  

  Screenshot from 2016-02-24 16:48:24.png  

  Now you can find out which page is created by that user.  

* **SPACES** table  
  this table contains the information about the Spaces inside your confluence, including its creator. Try this:  

  Screenshot from 2016-02-24 16:53:51.png  

  Now you can find out which space is created by that user.  

I hope my explanation can help you. Feel free to ask questions, and have a good day!  

Warm regards,  
Ezra A. R. A.  
[](https://community.atlassian.com/t5/Confluence-questions/how-to-find-space-permission-of-a-user/qaq-p/18685?attachment-id=8977){#link_11874914977027}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3082/1/image2016-2-24%2016%3A40%3A20.png){#display_11874914977027_0}  
[](https://community.atlassian.com/t5/Confluence-questions/how-to-find-space-permission-of-a-user/qaq-p/18685?attachment-id=8978){#link_11874914977027_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3082/2/Screenshot%20from%202016-02-24%2016%3A48%3A24.png){#display_11874914977027_2}  
[](https://community.atlassian.com/t5/Confluence-questions/how-to-find-space-permission-of-a-user/qaq-p/18685?attachment-id=8979){#link_11874914977027_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/3082/3/Screenshot%20from%202016-02-24%2016%3A53%3A51.png){#display_11874914977027_4}


Tags: confluence-administration
Error rendering macro problem when insert JIRA tickets in Confluence page
Asked by An Luo:

Hi I get "Error rendering macro 'jira' : java.lang.NullPointerException" when I tried to insert a JIRA ticket link into a Confluence page. However, sometime it works fine and sometime this issue comes up. It started a couple of weeks ago. We are using the Atlassian Cloud.

Can anyone help me here? Thanks!


Answers:
author: Jonas Andersson
body: Was this issue ever resolved? I still see this issue, can't access [CSP-184536](https://support.atlassian.com/servicedesk/customer/portal/14/CSP-184536?_ga=2.212781140.1746394697.1557837333-1035886378.1556110689&_gac=1.209528230.1556197266.EAIaIQobChMI4Zrlxqbr4QIViuR3Ch2MogEUEAAYASAAEgLGgvD_BwE)

Does anyone know what causes these random rendering issues of the jira issue macro?

comments: author: Jonas Andersson
body: Bumping this as we still see this issue on confluence pages with many jira issue macros on the same page. Standalone Confluence 6.15.2, Standalone Jira 7.9.2, using application links with Oauth. Page in question also use Table of Content macro and tables, if this information helps..

![Screenshot at 2019-06-07 12-12-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/56932i0B8CD12558586ACF/image-size/large?v=v2&px=999 "Screenshot at 2019-06-07 12-12-55.png")


author: Tobias Jakob
body: Do you have a Solution for this?


author: Jonas Andersson
body: Nope, still nothing and no response from Atlassian.. I have recreated the application links several times since this started, but to no avail.. The shitty thing is that it works sometimes, and sometimes not, which make it hard to see if the issue is resolved or not. Witha 35% price increase i would like to see a 100% error reduction some day soon.


author: Vitali Charin
body: Hi Robert,

Could you solve this problem somehow?

Best Regards,

Vitali

comments: author: Robert G. Nadon
body: I believe we went in and recreated the application links. Also I have since upgraded both Jira and Confluence. I have not seen that error in a long time so this must of fixed it. Also strangely enough the issue I submitted above seems to have disappeared from the Atlassian support group somehow? I even searched for CSP-184536 and got nothing.


author: Vitali Charin
body: Thank you for your fast reply [@Robert G. Nadon](/t5/user/viewprofilepage/user-id/510243).

Yes, it seems like it disappeared. Unfortunately I couldn't find anything similar. We will try this workaround: <https://jira.atlassian.com/browse/CONFSERVER-30079>.

Best Regards,

Vitali


author: Robert G. Nadon
body: I have submitted a bug to Atlassian <https://support.atlassian.com/servicedesk/customer/portal/14/CSP-184536>


author: Robert G. Nadon
body: I am getting the same thing, and I am JIRA server. We just upgraded Confluence as well.


Tags: cloud

confluence-cloud
How can I move multiple Confluence spaces to a different instance and preserve cross-space links?
Asked by Gordon Kotik:

Hi,

I have two Confluence Server instances both running 5.8.6

I'd like move a set of spaces from instance A to instance B. The spaces to be moved contain cross-space links. After the move, I'd like those links to target the new versions of the spaces, in instance B.

Example: I have spaces S1 and S2 in instance A, and a page in S1 contains a link to a page in S2. After I move S1 and S2 to instance B, I want that link to target the S2 page in instance B, not the S2 page in instance A.

I have used export/import to move spaces between instances, but I haven't tried moving multiple spaces with cross-space links before. What happens to a cross-space link when you move a space to a new instance?

Thanks, Gordon


Answers:
author: Boris Georgiev [Appfire]
body: It depends on how you created the links - if the links are space/page links and you move both spaces the links should work, but if you used weblinks with absolute urls they'll still point to instance A and in that case you should do a bulk update of the links either directly in the database or use some add-on to iterate and bulk update the pages.


Tags: confluence-administration
We upgraded to Confluence 5.9.5. The {popular} macro seems to have vanished. Can we get this back? (most viewed pages over last x days/weeks/months)
Asked by Matt L:

There used to be a Confluence macro called '{popular}' which would allow you to put up a dynamic table, which shows the "most popular" (most viewed) pages in the last few days/weeks/months.

This macro is extremely useful to add to home pages, for easier navigation for users. Best of all, it was dynamic and required no manual updating.

However, following a Confluence upgrade to 5.9.5,, that macro broke (no longer shows anything), and seems to be gone entirely. Is there a way to get it back? Is it available as an add-on somewhere? My team loved this macro and would love to have it back! Thank you very much!


Answers:
author: Ezra Rezky
body: Hello Matt!  

The macro called popular is a part of the Confluence Usage Tracking Plugin, and that plugin is disabled by default since Confluence 3.0 since it has known performance problems in large installations (You can refer to [this link](https://ecosystem.atlassian.net/wiki/display/USGTRK/Confluence+Usage+Tracking+Plugin) for documentation). To be able to use it, you need to re-enable it.

Here is how you can enable it:
1. As a user with administrative privileges, click the **Manage add-ons** link in the administration menu.
2. Show All add-ons  

   Screenshot from 2016-02-24 21:52:51.png  

3. Find the Confluence Usage Stats add-ons and click the **Enable** button.  
   Screenshot from 2016-02-24 21:53:25.png

Hopefully this can help you, and I wish you a good day!  

Warm regards,  
Ezra A. R. A.  
[](https://community.atlassian.com/t5/Confluence-questions/We-upgraded-to-Confluence-5-9-5-The-popular-macro-seems-to-have/qaq-p/435099?attachment-id=3827){#link_1187495266314c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/73737/1/Screenshot%20from%202016-02-24%2021%3A53%3A25.png){#display_1187495266314c_0}  
[](https://community.atlassian.com/t5/Confluence-questions/We-upgraded-to-Confluence-5-9-5-The-popular-macro-seems-to-have/qaq-p/435099?attachment-id=3828){#link_1187495266314c_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/73737/2/Screenshot%20from%202016-02-24%2021%3A52%3A51.png){#display_1187495266314c_2}

comments: author: Ezra Rezky
body: Matt, if this solution helps, do you mind accepting the answer so other users with similar situation can find this? ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh") Thank you!


Tags: confluence-administration
Is it possible to create an custom up-datable text macro in the JIRA WIKI
Asked by Chris Wright:

What I ideally want to do is to put in a macro/placeholder within multiple pages which will automatically be replaced with a static piece of text which be updated.

For instance, I would like to be able to change in one location the version of a current project or release and for it to display on all the pages I have put the placeholder, this way I only have to update 1 location instead of hunting down every page which references that release.


Answers:
author: Nic Brough -Adaptavist-
body: Depending on how often the data is going to change and who should do it, I tend to use:

* include (includes a whole page, although there's nothing to stop you having a page that just says "1.2.3")
* excerpt (handy if you have a "project release" page and you want to update the version in the main page, and have it cascade to other pages)
* multi-excerpt (as excerpt, but useful when you have more than one piece of data to cascade from a page)
* a simple user macro with the data hard coded


Tags: confluence-administration
how to set confluence inline task due date from variable?
Asked by Jonas Kilian:

We're using confluence templates to create a circulation slip for certain events, assigning the due date as template variable.

On the created page itself, we automatically assign a bunch of tasks to different individuals.

However, although the due date is set as //$dueDate it is not recognized by the inline tasks as such. The due date works only when entered manually via datepicker, which is not an option for dozends of entries, hence the variable.

Any idea how I could get this to work? Is there an alternative markup variante to describe a task?


Answers:
author: Jonas Kilian
body: Nope, but still very interested in a solution. I replace the dates manually by stepping through every new document, replacing the text with a date control markup from the clipboard, very annoying and Error Prone...


author: Dan Conroy
body: Ever get a solution to this?
This is not useful
Asked by sjacobson:

*This question is in reference to Atlassian Documentation: [Working with Themes](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765503)*

Why is this article even here, since there are no themes available for the Cloud version? The only theme other than the default theme I have available by default is the documentation theme and my understanding is that it is being deprecated or removed entirely. Also, all themes in the Marketplace say they are not available for the Cloud instance. Are there plans to support any themes in the Cloud instance of Confluence? Any plans for the user to even adjust the default them to better meet their goals?


Answers:
author: spud
body: Hi Shawn!

Thanks for your feedback. You are correct, we are planning on phasing out themes - but at the moment we do still have two themes (the default and documentation themes) so we've kept this section in because it's still useful for customers using the documentation theme (or switching between themes) until the doc theme is actually gone. :smile:


Tags: cloud

confluence-cloud

documentation
Added view and edit restriciton to blog post, but the affected users cannot edit the post.
Asked by DIGIT CITnet:

*This question is in reference to Atlassian Documentation: [Page Restrictions](https://confluence.atlassian.com/pages/viewpage.action?pageId=139414)*

I have created a new blog-post and added some view/edit restrictions to it. But the users who are restricted are not able to edit the post.

It works fine with page restrictions.

Any idea about this behaviour?


Answers:
author: TomC
body: We see this question come up in our company and the common reason is they don't have appropriate rights in Space Permissions. They need Blog\>Add rights to be able to edit a blog post, the page restrictions naming simply narrows down whom amongst all with such rights in the space can actually do it on a given page. Does that help? See more:

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

comments: author: DIGIT CITnet
body: Well, I created the post in the wrong space where the users does not have the add permission... user error.

Anyway, thanks for your quick answer :smile:


author: TomC
body: Ha, no worries. It is often that I am the one that is 'the problem between the seat and the keyboard'. We are all guilty of that at one time or another. :smile:

One request if you are so inclined...to help signal that the answer provided is correct for the question, can you click the 'Accept Answer' checkmark?

Cheers,  
Tom


Tags: confluence-administration

restriction
Expand all text boxes
Asked by Thorsten Hoppart:

*This question is in reference to Atlassian Documentation: [Expand Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=223222352)*

Hi, is it possible expand all textboxes I created using the macro with a button or something else?


Answers:
author: Alex Yasurek
body: Hi,

Maybe this will help: [How to create an "Expand All" button for Confluence](https://answers.atlassian.com/questions/237914)

comments: author: Thorsten Hoppart
body: Thanks a lot. That fits on my requirements.


Tags: documentation

expand
Version 2.0.4 - cache issue preventing column sort
Asked by John Wright:

We can no longer sort our columns... javascript error complains of an undefined array element 0 (cache = tc.cache\[k\] in multisort). Is this a known issue and/or is there a workaround?

[](https://community.atlassian.com/t5/Confluence-questions/Version-2-0-4-cache-issue-preventing-column-sort/qaq-p/95724?attachment-id=12974){#link_118749411c5d73}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/16075/1/image2016-3-30%2016%3A9%3A38.png){#display_118749411c5d73_0}


Answers:
author: John Wright
body: It appears that this may be unique to our installation. Further investigation on our part may take place later but for now we're continuing happily with version 1 of the plugin.


author: Felix Grund (Scandio)
body: Hi John!

This issue appears to have the same source as this:  
<https://answers.atlassian.com/questions/38049157>

There is a linked early access version of PocketQuery 2.1 linked there. Could you try this version and see if it solves your issue?

Regards, Felix

comments: author: John Wright
body: Sorry Felix. No change. Not sure if this is the root cause but I'll offer it to you just in case:

js.png


author: Felix Grund (Scandio)
body: Really strange, I've never heard of a "multisort" JS functionality before. It's really hard to say what's going on here. I can offer you a screenshare session to investigate further. Otherwise it will be nearly impossible for me to simulate this.


author: John Wright
body: Thanks , but there is no need to pursue it further, Felix. Perhaps there's a conflict with other scripts on the Confluence instance. If we need to move to a newer version in the future, we'll do more thorough testing - starting from a fresh install of Confluence.


author: John Wright
body: We just use the out-of-the-box clickable column headers. Nothing special.


author: Felix Grund (Scandio)
body: Ok. How do you actually sort your columns?


author: John Wright
body: Build 5510


author: John Wright
body: Sorry, my mistake. I meant to type Confluence version 5.5.2.


author: Felix Grund (Scandio)
body: Ah. PocketQuery 2.x is only compatible with Confluence \>= 5.5. Sorry.

image2016-3-30 16:9:38.png


author: John Wright
body: Hi Felix. We ended up going back to version one as the issue persisted no matter which 2.x version we tried. We're running Confluence 5.2.2 on Red Hat Linux. It may be worth your while to try to reproduce the issue and investigate. It's your call. :smile:


author: Felix Grund (Scandio)
body: Hi John! Sorry, I didn't see this somehow. Do you still have these problems? I can still investigate if you wish.


author: John Wright
body: Checking 'load macro dynamically' re-enables sorting partially in certain versions of Chrome.


Tags: confluence-administration

pocketquery
Toggle cloak macro with an image instead of text: how to avoid the 'Image Preview'?
Asked by Nicolas Casel:

Hi all,

I would like to enable users to click on a image instead of some text, like in this example:

toggle-cloak-macro.png

However, **when clicking on the image, the 'Image Preview' is opening** ... Although the "cloak' section appears / hides well, **is it possible to avoid the 'Image Preview'?**

Thanks in advance,  
[](https://community.atlassian.com/t5/Confluence-questions/Toggle-cloak-macro-with-an-image-instead-of-text-how-to-avoid/qaq-p/40123?attachment-id=11366){#link_119105bd8bc8e5}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6715/1/toggle-cloak-macro.png){#display_119105bd8bc8e5_0}


Answers:
author: MuhammadM
body: Hi Nicolas,

The steps for the solution is as follow:  
1) Proceed to edit mode of the page  
2) Click on the image  
3) Click on link button  
4) Click the on the Advanced link located on the left panel of the pop-up   
5) Enter the value #1 in the Link text-field  
6) Save the page

Please note that setting the Link value #1 as a bogus anchor would eliminate the page reloading ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")

Credits to Javier Olazaguirre

Answer Source: <https://answers.atlassian.com/questions/116396>

comments: author: Nicolas Casel
body: Thanks @Muhammad Khalid Kader Mohideen , it works fine!


author: Milo Test
body: Nice bit of added trickery to eliminate the page refresh!


author: Milo Test
body: Try adding a Link to the graphic to just #. It will cause the page to reload, which might be better?


Tags: image

preview
page does not exist when export to PDF
Asked by zhu zhu:

when exporting to PDF my confluence displayed:

The page you were trying to reach could not be found. This could be because:

* The page does not exist.
* The page exists, but you do not have permission to view it.

I've checked the Confluence PDF Export plugin ,it's fine.This is log:

2016-02-23 16:41:12,874 WARN \[http-443-33\] \[confluence.extra.flyingpdf.ConfluenceExportUserAgent\] getImageResource Could not retrieve image resource

2016-02-23 16:41:46,484 WARN \[http-443-11\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : '159443' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.  
2016-02-23 16:41:47,015 WARN \[http-443-6\] \[confluence.extra.flyingpdf.ConfluenceExportUserAgent\] getImageResource Could not retrieve image resource

2016-02-23 16:42:38,875 WARN \[http-443-29\] \[confluence.extra.flyingpdf.ConfluenceExportUserAgent\] getImageResource Could not retrieve image resource

thanks for your help!


Answers:
author: Anil Jaising
body: Seems like a role/permission issue, check your user role


Tags: confluence-administration