You cannot access Confluence at present. Look at the table below to identify the reasons.
Asked by narayask:

Hi Team,

I have configured confluence 6.2.1 on linux box for QA ENV, with oracle configured on other linux box, it was working fine 3 days and suddenly i am getting below error. I have restarted the service and oracle DB looks good.

Please do the needful.

===========Error============

Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs  
(Start and stop the Managed Scheduled Jobs) - org.springframework.transaction.UnexpectedRollbackException:  
Transaction rolled back because it has been marked as rollback-only

======catalina.out file out put====

01-Aug-2017 21:58:47.600 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server} Setting property 'debug' to '0' did not find a matching prope rty.  
2 01-Aug-2017 21:58:47.640 WARNING \[main\] org.apache.catalina.startup.SetAllPropertiesRule.begin \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property 'debug' to '0' did not f ind a matching property.  
3 01-Aug-2017 21:58:47.647 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.  
4 01-Aug-2017 21:58:47.650 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not f ind a matching property.  
5 01-Aug-2017 21:58:47.674 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' d id not find a matching property.  
6 01-Aug-2017 21:58:47.688 WARNING \[main\] org.apache.tomcat.util.digester.SetPropertiesRule.begin \[SetPropertiesRule\]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' d id not find a matching property.  
7 01-Aug-2017 21:58:47.868 INFO \[main\] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler \["http-nio-8090"\]  
8 01-Aug-2017 21:58:47.880 INFO \[main\] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read  
9 01-Aug-2017 21:58:47.881 INFO \[main\] org.apache.catalina.startup.Catalina.load Initialization processed in 333 ms  
10 01-Aug-2017 21:58:47.887 INFO \[main\] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone  
11 01-Aug-2017 21:58:47.887 INFO \[main\] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.43  
12 01-Aug-2017 21:58:48.975 INFO \[localhost-startStop-2\] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: \[com.atlassian.synchrony.p roxy.SynchronyDispatcherServletInitializer@2e662e6\]  
13 01-Aug-2017 21:58:49.255 INFO \[localhost-startStop-2\] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'  
14 01-Aug-2017 21:58:49.255 INFO \[localhost-startStop-2\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started  
15 01-Aug-2017 21:58:49.258 INFO \[localhost-startStop-2\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for n amespace 'dispatcher-servlet': startup date \[Tue Aug 01 21:58:49 IST 2017\]; root of context hierarchy  
16 01-Aug-2017 21:58:49.306 INFO \[localhost-startStop-2\] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: \[c lass com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig\]  
17 2017-08-01 21:58:49,418 INFO \[localhost-startStop-1\] \[com.atlassian.confluence.lifecycle\] contextInitialized Starting Confluence 6.2.1 \[build 7111 based on commit hash a907385b66baaca02 3118cdaeb4d4b0e6dac0f88\] - synchrony version 0.3.1-release-confluence_6.1-e20fb944  
18 01-Aug-2017 21:58:49.680 INFO \[localhost-startStop-2\] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskSchedu ler'  
19 01-Aug-2017 21:58:49.926 INFO \[localhost-startStop-2\] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path \[/sockjs/v1/\*\*\] onto handler of type \[class org.springframework.web.socket.sockjs.support.SockJsHttpRequestHandler\]  
20 01-Aug-2017 21:58:50.184 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/healthcheck\]}" onto public c om.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()  
21 01-Aug-2017 21:58:50.187 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{\[/reload\],methods=\[PUT\]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfig Payload)  
22 01-Aug-2017 21:58:50.201 INFO \[localhost-startStop-2\] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path \[/\*\*\] onto handler of type \[class o rg.springframework.web.servlet.resource.DefaultServletHttpRequestHandler\]  
23 01-Aug-2017 21:58:50.221 INFO \[localhost-startStop-2\] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @Controlle rAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date \[Tue Aug 01 21:58:49 IST 2017\]; root of context hierarchy  
24 01-Aug-2017 21:58:50.315 INFO \[localhost-startStop-2\] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647  
25 01-Aug-2017 21:58:50.331 INFO \[localhost-startStop-2\] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 1076 m s  
26 2017-08-01 21:58:51,391 INFO \[localhost-startStop-1\] \[atlassian.confluence.cluster.DefaultClusterConfigurationHelper\] lambda$populateExistingClusterSetupConfig$1 Populating setup config uration if running with Cluster mode...  
27 01-Aug-2017 21:59:50.879 INFO \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]  
28 01-Aug-2017 21:59:50.891 INFO \[main\] org.apache.catalina.startup.Catalina.start Server startup in 63009 ms  
29 01-Aug-2017 21:59:51.361 INFO \[http-nio-8090-exec-2\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.8-atlassian-16 03/23/2015 10:20 PM'  
30 01-Aug-2017 22:19:43.685 INFO \[http-nio-8090-exec-7\] org.apache.coyote.http11.AbstractHttp11Processor.process Error parsing HTTP request header

thanks

Sanjeev Kumar N


Answers:
author: Shannon S
body: Hello Sanjeev,

This sounds very similar to the issue outlined in [CONFSERVER-37871](https://jira.atlassian.com/browse/CONFSERVER-37871), which turned out to be not a bug but a misconfiguration. Can you review the **Resolutions** section and give that a try?

If this does not work, can you look in your logs for a **Caused by** line? A lot of the information you sent from your logs aren't errors so it won't give us a lot of hints as to what might be wrong.

Let us know if you have any trouble!

Kind Regards,  
Shannon