youngmon/atlassian-qna huggingface dataset:
I set up other Server . Now in Migration. What to do with the License
Asked by Ralf Thmas:

Hello,

i set new Server 7.13.5 . Now i imported old Data. Can i import same License ?

Greets

Ralf


Answers:
author: Charlie Misonne
body: If you goal is to move one Jira instance to another and shut down the original instance when you're done you can use the same license in both.

If you need to keep both instances live after the migration for production purposes you need a separate license.

Note: every commercial Jira license also comes with a developer license in case you need a testing environment. The developer license can be fetched from <https://my.atlassian.com>


Tags: confluence-server

server
I want to insert a text box - google tells me to hit the text tool but i cant find this tool
Asked by Louise Parker:

I want to insert a text box - google tells me to hit the text tool but i cant find this tool bar.

I am trying to write a blog and have inserted an image, which i would like to type along side of.


Answers:
author: Vikrant Yadav
body: Hi [@Louise Parker](/t5/user/viewprofilepage/user-id/3477170) Welcome to Atlassian Community!

You can use Confluence plugins like Redefined Toolkit For Confluence Cloud to insert Text box on a Confluence page or you can create a HTML macro like Text entry box.

Or you can use Handy Macro plugin to insert text box :-

[https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=cloud&tab=overview)

Thanks

V.Y
How to decide the time zone in the cloud environment
Asked by ?? ?:

Does the time zone of a site created in a cloud environment depend on which region of the cloud environment the site was created in?

For example, if you created a trial site on Atlassian's Japanese site, the time is in Tokyo.


Answers:
author: Sachin Dhamale
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4679103) ,

From System \> General Configuration

You can select the time zone which you want.

![Timezone.png](https://community.atlassian.com/t5/image/serverpage/image-id/190200i30F8896507B11361/image-size/large?v=v2&px=999 "Timezone.png")

comments: author: ?? ?
body: There is no such setting in the cloud version of confluence, right?


author: ?? ?
body: Is it possible to change the time zone of confluence with that setting?


Tags: cloud

confluence-cloud
Confluence 7.13.5 is after Reboot not autostarting
Asked by Ralf Thmas:

Hello,

Confluence 7.13.5 is after Reboot not autostarting

Greets

Ralf


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ralf Thmas](/t5/user/viewprofilepage/user-id/4323243) ,

my suggestion is to create a service as follow :

1. sudo touch /lib/systemd/system/confluence.service
2. sudo chmod 664 /lib/systemd/system/confluence.service
3. sudo vim /lib/systemd/system/confluence.service  

   <br />

   \[Unit\]  
   Description=Confluence  
   After=network.target  

   \[Service\]  
   Type=forking  
   User=YOUR_USER (linux user that has access to folders)  
   PIDFile=YOUR_CONFLUENCE_INST_FOLDER/work/catalina.pid  
   ExecStart=YOUR_CONFLUENCE_INST_FOLDER//bin/start-confluence.sh  
   ExecStop=YOUR_CONFLUENCE_INST_FOLDER//bin/stop-confluence.sh  

   \[Install\]  
   WantedBy=multi-user.target
4. sudo systemctl daemon-reload
5. sudo systemctl enable confluence.service

After doing that you can start\|stop your service using :

sudo systemctl start\|stop confluence

If you reboot your server, that service will automatically restart.

Please let me know if it works.

Fabio


author: Fabio Racobaldo _Herzum_
body: Hi [@Ralf Thmas](/t5/user/viewprofilepage/user-id/4323243) ,

please read the following article <https://confluence.atlassian.com/doc/starting-confluence-automatically-on-system-startup-194284.html>

Hope this helps,

Fabio

comments: author: Ralf Thmas
body: the write i should generate file etc/init.d/confluence

but i already have and there inside

GNU nano 4.8 confluence #!/bin/bash

### BEGIN INIT INFO  
# Provides: confluence  
# Required-Start: $remote_fs $syslog $time $named  
# Required-Stop: $remote_fs $syslog $time $named  
# Default-Start: 2 3 4 5  
# Default-Stop: 0 1 6  
# Short-Description: Atlassian Confluence  
# Description: Atlassian Confluence Server  
### END INIT INFO

# Confluence Linux service controller script  
cd "/opt/atlassian/confluence/bin"

case "$1" in  
start)  
./start-confluence.sh  
;;  
stop)  
./stop-confluence.sh  
;;  
restart)  
./stop-confluence.sh  
./start-confluence.sh  
;;  
\*)  
echo "Usage: $0 {start\|stop\|restart}"  
exit 1  
;;  
esac


Tags: confluence-server

server
Design problem with the Confluence.
Asked by Mariam Hovhannisyan:

Hi Community,

<br />

I wanted to create a window named "Internal Legal Act", but I faced some design problems.

<br />

When I try to put a picture in that window and add a note next to it, a vast space appears between the rows.

![image (1).png](/t5/image/serverpage/image-id/190191iCED0C159A3E489D2/image-size/large?v=v2&px=999 "image (1).png")

<br />

Is it possible to make the mentioned lines look nice next to each other next to the picture, or are there such plugins?

Thanks,  
Mariam


Answers:
author: Thiago Masutti
body: Hi [@Mariam Hovhannisyan](/t5/user/viewprofilepage/user-id/4622950)   
I hope you are well.

Maybe you can try using [Page layouts](https://confluence.atlassian.com/doc/page-layouts-columns-and-sections-275188613.html) so you can properly place images and text, achieving a better design.

Here's an example of how this could change the layout of the welcome message.

This is the welcome message with different layouts.

![welcome-edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/190305i2E5D3A42E135BF8C/image-size/large?v=v2&px=999 "welcome-edit.png")

This is how it would look different when accessing the Confluence Dashboard.

![welcome-view.png](https://community.atlassian.com/t5/image/serverpage/image-id/190307i31C66F41BBE880C6/image-size/large?v=v2&px=999 "welcome-view.png")

I hope that helps.

Kind regards,  
Thiago Masutti

comments: author: Mariam Hovhannisyan
body: Hi [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) ,

I tried to do as you said and I succeeded.

Thanks a lot :)


Tags: confluence-server

server
restore
Asked by ?????:

I want to recover the deleted space, data, and page.

Please tell me how to restore it.


Answers:
author: Suvradip Paul
body: Hi [@?????](/t5/user/viewprofilepage/user-id/4842410) ,

Thanks for posting and welcome to the community.

Are you looking to restore permanently deleted page? Is it for Confluence Server?


Tags: backup

delete
Confluence Attachment Preview is not Working in Chrome new version?but working in old version
Asked by ???:

confluence version?7.4.7

old chrome?86 88 is ok

new chrome?99 is failed

use new chrome check attachment *screenshot?*

*![blank.png](https://community.atlassian.com/t5/image/serverpage/image-id/190186iE0B9E5D3EE7A445E/image-size/large?v=v2&px=999 "blank.png")*

*use old chrome check attachment screenshot?*

*![ok.png](https://community.atlassian.com/t5/image/serverpage/image-id/190187iD5F5A0CD6758F991/image-size/large?v=v2&px=999 "ok.png")*

*so how to solve this problem??I am looking forward to a reply?thanks a lot?*


Answers:
author: Srinatha T
body: Hi [@???](/t5/user/viewprofilepage/user-id/4496525) ,

Welcome to Atlassian community.

Can you try the steps mentioned in the below KB and check?

* [Preview not working](https://confluence.atlassian.com/confkb/attachment-preview-is-not-working-947166389.html)

I hope the above information helps. Have a good day.!

Thanks,

Srinath T


Tags: confluence-server

server
Macros From New Apps Not Appearing
Asked by Anja Brkljacic:

Hello,

Over the last week I have installed two apps that provide additional macros in Confluence Cloud, but when I go to add a new macro those new macros are not showing as available. The setup instructions for both apps don't mention any additional setup that's needed for the macros to be available, so I am wondering if this is some kind of bug. Has anyone else experienced this? The apps I installed are: Create From Template Pro Free, and Microsoft OneDrive for Business and Confluence.

Thanks,

Anja


Answers:
author: Brant Schroeder
body: [@Anja Brkljacic](/t5/user/viewprofilepage/user-id/4431510)

When you type / followed by the start of the macro name do any of the macos show up?

comments: author: Anja Brkljacic
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) When I do that, the built-in Confluence Cloud macros do show up, but not any of the new macros that are supposed to appear when I install the two apps.


author: Brant Schroeder
body: Have you tried disabling and re-enabling the apps?


author: Anja Brkljacic
body: Thanks, Brant! That worked :)


Tags: cloud

confluence-cloud

macro
How to share pages with others outside the project
Asked by Jerome Xu:

Hi there,

How can I share some pages under one space without granting him access of that space?

In other words, how can I share some pages and its children pages to someone not in my project. So he can only view/comment my shared pages and cannot see other pages under the space?

Thanks a lot!


Answers:
author: Ollie Guan
body: Hi [@Jerome Xu](/t5/user/viewprofilepage/user-id/4842288) ,

You can't have a page visible to the user without the space being visible.

It is recommended to store such pages that need to be shared in another public space which is the easiest way. If you use page restrictions, it will be difficult to maintain in the future.


Tags: confluence-server

server
How to create a dropdown list (in ConfiForms) which gets its "options/values" from an other table
Asked by Chad Lee:

Hello,

i want to create a dropdown list with "options/values" which are already existing in a split of a table in Confluence.

The dropdown list "options/values" should change whenever the split does.

Best regards,

Chad


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Chad Lee](/t5/user/viewprofilepage/user-id/4842291)

Welcome to this community!

Consider using ConfiForms "smart" fields, and Smart drodown specifically

ConfiForms "smart" fields allow you to use data from other forms as a source (options) for fields

Alex

comments: author: Chad Lee
body: Hi Alex,

i want to select a split of the existing table, but i cant, i can only select ConfiForms.

Chad

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/190180i1C7FD495841A3200/image-size/large?v=v2&px=999 "image.png")


author: Alex Medved _ConfiForms_
body: Could you tell me what do you mean by "split" in the context of ConfiForms records?


author: Chad Lee
body: i want to get the values from the split "Kategorie" of this table

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/190181i3520A84340A52D30/image-size/large?v=v2&px=999 "image.png")


author: Alex Medved _ConfiForms_
body: Sorry, I still dont get it - "the split "Kategorie" of this table"!? Where do you have a "split Kategorie"

I mean, what is it specifically?

Are you trying to get only specific rows to be used as options or what?


author: Chad Lee
body: Sorry, my english is not as good as it used to be. I want the options of the table column "Kategorie".


author: Alex Medved _ConfiForms_
body: Is this a TableView over another (ConfiForms) form, what you have in the screenshot?


author: Chad Lee
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/190184iEA02A4DF25F48B21/image-size/large?v=v2&px=999 "image.png")

This is the "editor-view" of my table.


author: Chad Lee
body: It is basically a table in Confluence and i want the options for my dropdownlist.


author: Alex Medved _ConfiForms_
body: OK, this is something else - you cannot read it directly from here

But it looks like the data is in the database somewhere - you may consider reading those directly from your database by using ConfiForms database fields


author: Chad Lee
body: Okay, but how can i set it up?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/190190i1F2A7900C19EB905/image-size/large?v=v2&px=999 "image.png")


author: Alex Medved _ConfiForms_
body: <https://wiki.vertuna.com/display/CONFIFORMS/Working+with+database+fields+in+ConfiForms>


author: Chad Lee
body: Okay, thank you for your answers. I will give it a try.


Tags: confiforms

select-list
Butler to complete checklist item in linked card
Asked by Daniel Armes:

Im struggling a bit to complete checklist items in a linked card. I have two rules: -

A card is first created with a checklist of drawing numbers, then that card is moved as below, and creates linked cards with the checklist item names....

*when a card is moved into list "Summary Cards", convert all the items in checklist "Drawing Register" into linked cards in list "Drawings to Allocate", and add item "Machining Completed" to checklist "Machining"*

*![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/110392i131A4B3495FA45AB/image-size/large?v=v2&px=999 "image.png")*

These cards are then manually moved to the appropriate work center list, and once the work is completed the cards checklist item '*machining completed*' can be checked. Then I'd like the linked parent card, sitting in 'summary' to have its appropriate checklist item also marked as completed, and the child card is moved to a completed list until its archived manually.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/110393iA80796173F77C9D8/image-size/large?v=v2&px=999 "image.png")

*when the "Machining Completed" item is checked, move the card to the top of list "COMPLETE", find the first card linked in the attachments, and check item "{triggercardname}" in checklist "Drawing Register"*

I cant get this to work, logs show that it cant find the checklist item (tiggercardname), is this because it changes this item to a link?

Can anyone shed some light please? Thanks very much in advance, Dan


Answers:
author: Daniel Armes
body: Ive got it.

Instead of 'triggercardname' the last rule needed 'triggercardlink'

all sorted


Tags: butler
Login problem
Asked by Thomas GOMIS:

Hello, I have been having a problem with my trello account since I had to create an Atlassian account.

My account is thomasgomis1 normally associated with the email address thomas.gomis@synergiefamily.com. However when I connect with this address I do not arrive on my account but on an account named thomasgomis2.

I receive notifications of card changes on my thomas.gomis@synergiefamily.com email address without being able to access it.

How can I get my account back please?


Answers:
author: Iain Dooley
body: [@Thomas GOMIS](/t5/user/viewprofilepage/user-id/4086026) try logging in via <https://id.atlassian.com/> instead

comments: author: Thomas GOMIS
body: Thanks, but the problem is the same...
reminders at specific date and time
Asked by Mart?n Cebreiro Olano:

Good Morning,  
I do not understand why it can only be established as a maximum that it warns you 2 days before ... it should let you decide what day and at what time you want the notice ... please implement this option.

Thank you very much.  
A greeting.


Answers:
author: Glenn Mc
body: I, too, like the idea of being able to set reminders for the cards outside of the current drop down list constraint. Using Butler is a one size fits all approach, which doesn't always fit. Some tasks types require more effort and we need to ensure that the reminder is set with enough time that not having started, yet, will not result in going overdue. While other items require less effort, but more than two days' worth. There are myriad items we could foresee needing to set reminders of varying dates, and setting up a Butler due date for each is very cumbersome.

The Checklist (on paid accounts) already provides this functionality.


author: R?mi BERNI?RES
body: Yes, it will be better! Good idea!


author: Stephen Addis
body: You could put (+2d) in the title, and set all the deadlines 2 days ahead ... call it preview just in case document needs correcting etc if anyone gets funny, other answer is tell them to pay for the team if they really want it on the right day.

comments: author: Mart?n Cebreiro Olano
body: Well ... I don't think that's the definitive solution ... it would be better if they put it natively in the program that each one of us can choose when we want it to notify us about a card ...


author: Stephen Addis
body: True, but as a work around achieves what your needing.  

If it was an option, then great, but it currently isnt so its a case of that, or some other inovitave solution, if you have any better ideas.


author: Iain Dooley
body: [@Mart?n Cebreiro Olano](/t5/user/viewprofilepage/user-id/4086267) You can create custom reminders (including custom email reminders) using the Due Date command section in Butler.

comments: author: Mart?n Cebreiro Olano
body: That's fine, but the one that alerts you by email is only available to paying customers (I am), but I think it would be much easier what I propose ... to notify you about a card on the day already the time you choose.


Tags: reminder
How can I login Trello Mobile APP by Atlassian password
Asked by Eric Shen:

When I try to login Trello APP on my mobile by Atlassian account, it said wrong password. But the same password works well on Website because it will redirect to Atlassian.

Any idea about how to do it on Mobile phone?

Thanks!


Answers:
author: Iain Dooley
body: [@Eric Shen](/t5/user/viewprofilepage/user-id/4086050) type in your username rather than your email address

comments: author: Eric Shen
body: Hi Iain,

If I use username instead of email address, the Trello APP still said login failed.

I can use the APP before account has been migrated to Atlassian. Any idea about this issue. Thanks a lot!

Eric

![Trello error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/110561iD57A2591BD1A4BE2/image-size/large?v=v2&px=999 "Trello error.jpg")


author: Iain Dooley
body: [@Eric Shen](/t5/user/viewprofilepage/user-id/4086050) if you still can't get access with your username or email address, I think you'll need to get in touch with Trello support directly, you can do so by going back to trello.com/contact


author: Eric Shen
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , Thank you so much Iain!

I've created a ticket on your link.

Let me waiting for their response.

Have a nice day!

Your support ticket number  
TRELLO-10559
Is it possible to have follow-up email update the card which was originally generated from an email
Asked by Clint Desmond:

I love the ability to forward an email to my intake list in Trello by simply forwarding or placing the list's email in my BCC or CC.

So presently when I create a new card in my Inbox List I simply place the email address (i.e. tomd_wallsofthewindmill@boards.trello.com).

What I would like to do is have that card updated with replies to the list. So a workflow I would like is:

1. Clint writes an email to Tom asking him to set up a product demo for ACME.

2. Tom composes an email to John@acme.com and in the CC field, he places the Trello's List's email (i.e. tomd_wallsofthewindmill@boards.trello.com). In the body of the email, Tom proposes a few times for the meeting. Note: Tom has standard text in his email asking the recipient (Tom) to reply all, so John's response is sent back not only to John but also updates the same Trello card which was originally sent from Tom to John.

3. Any subsequent email with the Trello Lists email address, updates the card, you can see the history.

4. Clint searches Trello for ACME Inc and finds the card which shows the communication between Tom and John, and it shows they agreed a meeting at 3PM Tuesday which I can also see in the Trello Calendar as Tom created Due Date with time, showing the meeting.


Answers:
author: Iain Dooley
body: [@Clint Desmond](/t5/user/viewprofilepage/user-id/4085703) there's no way to do this natively in Trello, but you might like my product BenkoBoard which does do this (and lets you reply from Trello also):

<http://www.benkoboard.com/>


Tags: card

email

issue-create
Moving a card to another board, but move button is never becomes active
Asked by Alan Gersten:

I am new to Trello and I am working with a small student simulated business. Each department has boards where the work and complete tasks. When they are done they move the cards to a done list. From that point, I would like to move the done card to a new board for all completed tasks cards where the completed tasks can be record and archived.

When I try to MOVE the card I can select the board location in the list of options but the button to MOVE never turns green so that I can move the card. I am guessing it is a permission issue and I am not sure how to change that.

Any help would be appreciated.


Answers:
author: Iain Dooley
body: [@Alan Gersten](/t5/user/viewprofilepage/user-id/4085655) you can only move cards to boards that you're a member of (even if they're viewable by you in your team). You might also be interested in Butler automations which would let you create a rule to automatically move cards to a board when moved to Done, something like:

when a card is moved to list "Done" move the card to the top of list "Done {date}" on board "Done Archive for Review"

comments: author: Alan Gersten
body: Thank you for your response. I was a member of the board and through working with another member of the group in zoom we found the issue. The new board had no existing list, so there was no list to move the card to. I added a list and like magic, the card could be moved.
Displaying a board on google nest Hub
Asked by Rob Parr:

Is there a way to display a board on a google nest hub Max? We have one inn the kitchen and it would work for us to be able to look at our todotoy items over bereakfast and done over dinner for example with out getting other devices out.


Answers:
author: Ryan
body: Hi Rob,

We haven't created this for Google Nest Hub Max, and I don't know of a third-party that offers something like this yet. Certainly an interesting use case for Trello, so I'll make sure I pass this on to my team!

Thanks,

Ryan

comments: author: J
body: This would be very useful for me too


author: Mark Schlund
body: yes please


author: Alex van Eck
body: Like


Tags: google
Trello won't open with attached message.
Asked by Kupuna:

This appears when I try to start Trello. Seems to be a Windows message. This is on a PC using Windows 10. Program won't open past this point.

![explorer_Uydh1M7BZ2.png](/t5/image/serverpage/image-id/110364i407F09145CBF23B4/image-size/large?v=v2&px=999 "explorer_Uydh1M7BZ2.png")


Answers:
author: Deepanshu Natani
body: Hi [@Kupuna](/t5/user/viewprofilepage/user-id/4085427) ,

Are you using Microsoft SQL Server ?

Here are details regarding the cause of this issue:

<https://docs.microsoft.com/en-us/archive/blogs/sql_server_team/centennial-appsdesktop-bridge-sql-server-and-error-the-data-area-passed-to-a-system-call-is-too-small>

And here are the details of the version of sql server in which this was fixed: <https://support.microsoft.com/en-in/help/4073393/fix-the-data-area-passed-to-a-system-call-is-too-small-error-when-you>