youngmon/atlassian-qna huggingface dataset:
Is there a possibility to open the editor with the Java API?
Asked by David Eckel:

I want to open the Editor with the Java API by clicking a button form a plugin. Is this possible?

I don't want to use the "edit" button.

Is it possible to insert content into the editor with the Java API?


Answers:
author: Dario B
body: Hi [@David Eckel](/t5/user/viewprofilepage/user-id/3676436) ,

Welcome to the Atlassian Community!

Please notice that this is not the best place to get help on development related questions.The right resources are the ones listed in:

* [https://developer.atlassian.com/resources](https://developer.atlassian.com/resources "https://developer.atlassian.com/resources")

Since you are not getting any reply in here so far, I would advise to [Ask the Developers Community](https://community.developer.atlassian.com/ "https://community.developer.atlassian.com/") first, and then, in case of no luck, [Create a Developer Support Request.](https://ecosystem.atlassian.net/servicedesk/customer/portal/14 "https://ecosystem.atlassian.net/servicedesk/customer/portal/14")

Have a nice weekend.

Cheers,  
Dario


Tags: atl-adm

atl-dev

confluence-server
Ticket created time not reflecting correct time
Asked by Khairul_Neezam_Ramlee:

Hi,

I am on Cloud JIRA. Everything in the system has been set to my Asia +8 timezone. However, when I attempt to create a test ticket, the system still displays in +0 GMT timezone.

I've searched the knowledgebase, but didn't see any threads specifically to address this issue on the Cloud.

Anyone care to share guidance?

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/79146i9B59668B5E2F6C45/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Veera
body: [@Khairul_Neezam_Ramlee](/t5/user/viewprofilepage/user-id/3624875)

Just realised you are using date time custom field. It's a know bug in Jira which is being tracked in this link: [JRACLOUD-72350](https://jira.atlassian.com/browse/JRACLOUD-72350)

comments: author: Khairul_Neezam_Ramlee
body: The description of the bug seems to say that the issue only occurs when both date and datetime fields are used in tandem.

But I am only using the datetime field alone.


author: Veera
body: [@Khairul_Neezam_Ramlee](/t5/user/viewprofilepage/user-id/3624875)

Here is most recent bug: [JRACLOUD-73554](https://jira.atlassian.com/browse/JRACLOUD-73554) specific to date/time custom field.


author: Khairul_Neezam_Ramlee
body: Thanks [@Veera](/t5/user/viewprofilepage/user-id/189594) . It's unfortunate a very basic timezone issue still exists to this date.

I think for the moment, I will expllicitly label my date/time field to indicate that the timing is in UTC, so that when Atlassian eventually fixes the issue, I don't need to patch the data fields.


author: Veera
body: I completely I agree with you [@Khairul_Neezam_Ramlee](/t5/user/viewprofilepage/user-id/3624875) the bug should have been fixed by now.

I like the workaround you mentioned.


author: Veera
body: [@Khairul_Neezam_Ramlee](/t5/user/viewprofilepage/user-id/3624875) ,

All the date \& time values are stored in the UTC format in backend database for Jira Cloud.

However, you can update timezone settings in Jira / personal level to view the values in your own timezone.

System level default user timezone settings:

[https://hostname.atlassian.net/secure/admin/ViewApplicationProperties.jspa](https://sniperx.atlassian.net/secure/admin/ViewApplicationProperties.jspa)

User Personal settings:

[https://hostname.atlassian.net/secure/ViewPersonalSettings.jspa](https://sniperx.atlassian.net/secure/ViewPersonalSettings.jspa)

comments: author: Khairul_Neezam_Ramlee
body: I have already set these two correctly prior to raising this issue. But it doesn't make a difference.


Tags: cloud

confluence-cloud

jira-service-desk

timezone
All images in a blog post are the same
Asked by Nicholas Dengler:

When I publish a blog post, all the images are the same. I add different images on the edit page, I click publish, all images are the same:

First:

![Screen Shot 2020-01-15 at 5.41.37 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/79139i89B36963F2E7D82D/image-size/large?v=v2&px=999 "Screen Shot 2020-01-15 at 5.41.37 PM.png")After clicking submit:

![Screen Shot 2020-01-15 at 5.37.29 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/79138iB518017D06FE34CF/image-size/large?v=v2&px=999 "Screen Shot 2020-01-15 at 5.37.29 PM.png")


Answers:
author: RPT Admin
body: I've made the same mistake, and I've been using Confluence for five years.


author: Nicholas Dengler
body: It was because the images had the same name! Never mind.


Tags: cloud

confluence-cloud
Confluence docker - cluster node name
Asked by Dan Koester:

Confluence-server docker - <https://hub.docker.com/r/atlassian/confluence-server>

<br />

Atlassian - Is it currently possible or can you make it possible to set the node name for Confluence when running in a cluster using your official Confluence docker image?

I do not see a way to currently set the `confluence.cluster.node.name` system property other than changing the config file and creating my own container.

Thanks for any feedback!

Dan


Answers:
author: Dave Chevell
body: Hey Dan!

This (and other) system properties can all be set via JVM arguments. All of our products' Docker images have a built-in way to specifcy JVM args, which is to supply the \`JVM_SUPPORT_RECOMMENDED_ARGS\` environment variable.

For example:

```
docker run -d \
    --name connie_1 \
    -p 8090:8090 \
    -e JVM_SUPPORT_RECOMMENDED_ARGS=-Dconfluence.cluster.node.name="BattlestarGalactica" \
    atlassian/confluence-server:latest
```

This and any other valid property documented at <https://confluence.atlassian.com/doc/recognized-system-properties-190430.html> can be set in the same way. I hope that helps!

Cheers,  
Dave

comments: author: Dan Koester
body: Thanks, Dave!


Tags: confluence-server

docker

questions-for-confluence

server
How do I display the pages in my space like an org chart diagram?
Asked by vivi sparvoli:

I want to show the main space as the top box in the diagram and then the main pages below that box and the pages under the main pages, etc. Like when you see a companies org chart with the CEO in the top box, VPs in the next level, and VP direct reports at the level below VPs.

Is there a macro that does that?


Answers:
author: Nicolai Sibler
body: Hello [@vivi sparvoli](/t5/user/viewprofilepage/user-id/2459651) ,

[this macro](https://avono-support.atlassian.net/wiki/x/AoAOAQ) looks like the one you are looking for.

BR,

Nicolai

comments: author: vivi sparvoli
body: Hi [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119) ,

I copied the code into my page and received the error: Unknown macro:spacegraph.

I have been reading that in order for the Spacegraph macro to work, I also need to install the Graphviz macro. I assume I would have to wrap the Graphviz code around the Spacegraph code I just loaded.

Can you please provide any insight?

Thankyou.


author: Nicolai Sibler
body: Hi [@vivi sparvoli](/t5/user/viewprofilepage/user-id/2459651) ,

the code from the vendor's documentation is just an example. The macro is part of the plugin [PlantUML for Confluence](https://marketplace.atlassian.com/apps/41025/plantuml-for-confluence?hosting=datacenter&tab=overview). It's a free app which has to be installed in your confluence instance.

Best regards,

Nicolai
Google G Suite Integration Question
Asked by Chris Chipman:

If I am using Google GSuite integration and I deactivate a user on the Atlassian side, will that account reactivate the next time the sync runs?


Answers:
author: Chris Chipman
body: We tested this and the answer is NO. The account will remain deactivated in Atlassian. However, if you **remove** an account in Atlassian, the sync will recreate it.


Tags: administration

cloud

confluence-cloud

g-suite

jira
Unable to assign a confluence space to a board
Asked by Isabelle Parkinson:

Hi, I am an administrator and and have been able to asign all of my boards to a Confluence space but not one in particular. Any idea why? I have access to do everyting else.


Answers:
author: Diego
body: Hello, [@Isabelle Parkinson](/t5/user/viewprofilepage/user-id/2672386) ! Reading your question I can see that the feature used to work but now, it not behaving as expected. If we are talking Jira Boards, we could start by taking a look in this documentation:
> * ++**[\[Jira Software Cloud\] What is a board?](https://confluence.atlassian.com/jirasoftwarecloud/what-is-a-board-764477964.html)**++

Since I could not extract much detail from the initial description, I would like to ask a few questions for clarification. Here they are:
> 1. *Does the documentation linked above describe the kind of board we are dealing with?*
> 2. *Are we referencing Jira Boards? If so, what kind?*
> 3. *Are we referencing Trello Boards?*
> 4. *Is there some kind of error when you try to finish the procedure you described?*

These questions will help us to better understand the situation at hand and come up with a solution for it!

Looking forward to your reply.
Understanding link behavior? (dynamic, web link, anchors)
Asked by Michelle Rau HP:

Hi, I'm hoping to confirm my understanding of link behavior depending on what kind of link it is. We had a server update which changed our URL and some links updated automagically and others did not. (This means of course hundreds of broken links.)

If the URL changes (for example from ABC.domain.com to XYZ.domain.com),

* **Dynamic links** will update automatically. These are links to the page itself, not to anything in it.
* **Web links** will NOT update automatically, they are "hard-coded."
* **Links to an anchor** on a page, or links to an anchor on another page, will NOT update automatically, they are "hard-coded."

Is my understanding correct? I want to make sure I've got this right as I start teaching others to use dynamic links whenever possible. Thanks!


Answers:
author: Diego
body: Hello [@Michelle Rau HP](/t5/user/viewprofilepage/user-id/1142241). ++*Your understanding of links is extremely on point!*++I have an older thread of mine that can assist you:
> * ++**[\[Atlassian Community\] Links broken after server rename](https://community.atlassian.com/t5/Confluence-questions/Links-broken-after-server-rename/qaq-p/960903)**++

Using Soft links is indeed a good idea. This can save time in the future! If you want a quick, but a somewhat complex, way of fixing broken links you can take a look here:
> * ++**[\[Confluence Server\] Confluence - How to Validate Links](https://confluence.atlassian.com/confkb/confluence-how-to-validate-links-952603062.html)**++

I hope this helps you, Michelle! Looking forward to your reply.

comments: author: Michelle Rau HP
body: Thank you for confirming! This will inform my link-fixing strategy.

When feasible, I suggest running a report to find URLs that may be exceptions to the rule before mass-changing in the database. In our case, I noticed for example a URL to a site like,

Cheese.ABC.domain.com which was still the correct URL.

If we had search-and-replaced that with Cheese.XYZ.domain.com that URL would have been broken.


author: Diego
body: Glad to be of help, Michelle!

Thanks for sharing this insight with us! Come collaborate with the community again.


Tags: confluence-server

dynamic

link

server

url
User Agreement Popup
Asked by SMAtlassianMber:

Is there a way to create a popup window at login with a user agreement? Once they click agree it will not popup again unless we modify the agreement. Please note we use single sign on for Jira and Confluence.


Answers:
author: Zak Laughton
body: There's no way to do this natively in Confluence, but I found a similar Community question here: [Pop up screen before login to Jira /Confluence](https://community.atlassian.com/t5/Jira-questions/Pop-up-screen-before-login-to-Jira-Confluence/qaq-p/656980). The answers there provide some good suggestions including 3rd-party plugins and login page customizations.

I hope this helps!  
-- Zak


Tags: confluence-server

server
Add fields from Service Desk to Confluence
Asked by isdsysops@atg.wa.gov:

Is it possible to add fields from Service Desk to Confluence. So if the field changes in Service Desk it automatically changes in Confluence?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

Service Desk = Jira, which is not Conflunce (another product).

What are you trying to achieve?

There are ways to create pages in Confluence from Jira issues/tickets, which can include Jira Service Desk fields.

Are you referring to a Jira macro embedded in a Confluence page?

Best

JP

comments: author: isdsysops@atg.wa.gov
body: My customer would like two of the custom fields that were created for Service Desk to be available on the Confluence pages and then have them automatically updated if the fields change in Service Desk.


Tags: confluence-server

server
Give permission to outside user
Asked by ChGarcia:

Hi all,  
i have space tree, with strict restriction only 1 person to view/edit there.  
In this space tree i have one document space, and i want to give permission to another user to can view/edit. ( for example only on "anotherspace1" it is under two spaces)  
in Restrictions Apply i add it, but the user dosnt see it. What is the problem ?  

<br />

Space  
\|-another space  
\|----anotherspace1  
\|  
\|-anotherspace  
\|--example  
\|--example


Answers:
author: Adam Rypel _MoroSystems_
body: Hello [@ChGarcia](/t5/user/viewprofilepage/user-id/3680397) ,

if I understood right, you need to give a person permission to view page in a specific space. To do this, you need to give him also "View" permission for whole space.
> Restrictions don't override a person's space permission. For example, if you say a person 'can view' in the restrictions dialog and they don't have 'view' permissions for the space, they won't be able to see the page.

As you can find here: <https://confluence.atlassian.com/conf615/page-restrictions-967337528.html>

Regards,

Adam


Tags: confluence-server

server
Editing confluence pages with multiple URL
Asked by Thomas RAMON:

Hi,

I would like to use confluence with different base URL.

The problem that we met is Synchrony, program used by confluence for editing a page and see users edition, doesn't work.

![image.png](/t5/image/serverpage/image-id/79083i746C9BFD07C73126/image-size/large?v=v2&px=999 "image.png")

Access to the server is working.

Do you have a solution to solve it ? A parameter to change in Synchrony or confluence? In our configuration, we cannot have the same base URL..

Best Regards,

Thomas RAMON


Answers:
author: Nic Brough -Adaptavist-
body: No, there is no way to do this in the software. Confluence works on a single base url. Even if you have redirects or go for the hideous complexity of rewrites, you will still end up going back to the base url.

The way to make this work is to give Confluence the base url on "URL B" and then tell your people inside the firewall to use that url instead of A. Your network team should be able to route the network so that connections are direct instead of going out past the firewall and back in again.

comments: author: Thomas RAMON
body: Hi Nic,

Thanks for your answer ! I will test your solution and see if it's works for us.

Regards


Tags: confluence-server

server
add color to cell in cloud jira
Asked by Aleksey Eropkin:

Hi all.

How I can add color to cell in editor. I cannot find.


Answers:
author: Ang?lica Luz
body: Hello Aleksey,

Thank you for reaching out to Atlassian Community!

When we add a table on the description or comment in a Jira ticket, currently, we can only insert/remove columns and rows. There is no option to change the cell color in Jira the same as we can in Confluence.

There are no feature requests suggesting the implementation of this ability, so please feel free to raise one on jira.atlassian.com (project JRACLOUD) adding more details about why this feature is important for your environment.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud

editor

jira

table
Service Desk Knowledge base Article links for related articles points to Confluence
Asked by Andre Schmidt:

Hi everyone,

is this works as designed that related articles links always points to the confluence space directly instead of just loading the related article in the viewport of the service desk.

So from my point a customer does not need to enter confluence to view related articles.

But authenticated as a customer all links goes directly to confluence (different url, different layout is not good for the customer experience).

Any ideas?

Best regards


Answers:
author: Diego
body: Hello, [@Andre Schmidt](/t5/user/viewprofilepage/user-id/327220) !

Reading our documentation, I could find that yes. It is expected of the knowledge base to redirect users to another interface. Here we have our documentation about Knowledge Base:
> * ++**[\[Jira Service Desk Server\] Set up a knowledge base for self-service](https://confluence.atlassian.com/servicedeskserver/set-up-a-knowledge-base-for-self-service-956713310.html)**++
> * ++**[\[Confluence Server\] Use Confluence as a Knowledge Base](https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html)**++
> * ++**[\[Jira Service Desk Server\] Write and search for knowledge base articles](https://confluence.atlassian.com/servicedeskserver/write-and-search-for-knowledge-base-articles-956713329.html)**++

Looking further down into our requests, I could find one that sounds like it is aimed at your expectations:
> * ++**[\[Jira Service Desk Server\]\[JSDSERVER-3983\] Use full page to display knowledge base article](https://jira.atlassian.com/browse/JSDSERVER-3983)**++
> * [++**\[Jira Service Desk Cloud\]\[JSCLOUD-3983\] Use full page to display knowledge base article**++](https://jira.atlassian.com/browse/JSDCLOUD-3983)

I hope this shines some light into your situation! Looking forward to your reply.

comments: author: Andre Schmidt
body: Hi Diego,

thanks for the information.


author: Diego
body: Thanks for getting back to me, [@Andre Schmidt](/t5/user/viewprofilepage/user-id/327220)!

Let us hear from you in the future.


Tags: confluence-server

server
Does Atlassian Companion reqire JAVA
Asked by Henrik Gerdtsson:

I am trying to get Atlassian Comapnion installed in my company. The process is stuck since they need to know what JAVA-version is needed.

I had the impression that JAVA is not needed for Atlassian Companion. Am I missing something?


Answers:
author: Max Malygin
body: Hi Henrik!

Atlassian Companion does not require Java to work. For automatic installation on the workstations of your company there is a specially prepared MSI distribution. More details can be found in the article [Administering the Atlassian Companion App](https://confluence.atlassian.com/doc/administering-the-atlassian-companion-app-958456281.html#AdministeringtheAtlassianCompanionApp-InstalltheCompanionappviaMicrosoftInstaller(MSI)).

PS: Your workstations use Windows, right? :)


Tags: confluence-server

server
Is it possible to somehow display a document in Confluence so that it is pulled daily from a network
Asked by ??????? ?????????:

Is it possible to somehow display a document in Confluence so that it is pulled daily from a network drive.

That is, we put the document on a network drive (daily changes are made to it) and Confluence automatically pulls it up every day and displays the contents. Or is this possible only inside Confluence, is there no way to organize such a process?


Answers:
author: Zak Laughton
body: Hi ???????,

There's no built in way to to this, but I thought of a couple options you could explore:

* Configuring WebDAV in Confluence allows you to add attachments to pages just as you would add files to a folder on the server. If you had an automated process to update the file via Webdav, this would also update the file when viewing it in the front end. See [Configuring a WebDAV client for Confluence](https://confluence.atlassian.com/doc/configuring-a-webdav-client-for-confluence-148044.html) for more details.
* You may also want to search the [Atlassian Marketplace](https://marketplace.atlassian.com) to see if there are any 3rd-party plugins that might do this for you. I found one called [External Attachments for Confluence](https://marketplace.atlassian.com/apps/1211734/external-attachments-for-confluence?hosting=server&tab=overview) that looks promising.

Also, in case you're not familiar you may also want to review how Confluence handles version history in files: [Manage files - Upload a new version of an attached file](https://confluence.atlassian.com/doc/manage-files-139415.html#ManageFiles-Uploadanewversionofanattachedfile). No matter which solution you use, it will likely involve uploading new versions of an attached file, and being familiar with how this works may help to find a solution.

I hope this helps!  
-- Zak


Tags: atlassian-marketplace

confluence-server

server
Add user group as space/blog watcher
Asked by Arndt Fuchs:

Hi,

I am looking for an easy way to add all members of a user group as space watchers (so they get notifications once new blog posts are created).

I found the following template to add user groups as watchers of a single blog post or page:

<https://confluence.atlassian.com/confkb/how-to-add-all-users-of-a-group-as-watchers-of-a-page-or-blog-957497342.html>

The script works with contentid which a space does not have. If I would use the contentid of either the spaces homepage or a single blog post of the space, would the users get a notification for all new blog posts/edits in the space or only for edits of the homepage or the single blog post I used?

Thanks,

Arndt


Answers:
author: Jessica
body: Hi [@Arndt Fuchs](/t5/user/viewprofilepage/user-id/1208265) the page you referenced is applicable to Confluence server 7.2 so that may be why you're not seeing the contentid.

At this time the only available option for notifying users whenever there's an update on a page/blog post would be via email. There is an open feature request on this though that you can watch and vote on.

* [CONFCLOUD-20118 - Ability to notify a group when a page blog or space is changed (group watches)](https://jira.atlassian.com/browse/CONFCLOUD-20118)

There is a workaround where you can add a Confluence user with an email address set to a mailing list so you can add that user to watch a page or space.

<https://confluence.atlassian.com/confcloud/manage-watchers-724765356.html>

Hope that helps!


Tags: confluence-cloud

watcher
incoming links to page
Asked by Gilad Shapira:

how can i set on my page all the incoming links?


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@Gilad Shapira](/t5/user/viewprofilepage/user-id/3701028)

[Linking for Confluence](https://marketplace.atlassian.com/apps/166/linking-for-confluence?hosting=cloud&tab=overview) by ServiceRocket has the functionality to display all incoming links to your page.

Other than that, you can have the option to

* Scope the incoming links to only be from specific spaces
* Change the way the links are listed (Bullet points or using Confluence native link icons)
* Display the excerpt of the linked page, so readers can have a quick glance at the contents of the linked page.

Hope that helps!  

Monique,

- Servicerocket team


author: Grigory Salnikov
body: Hi [@Gilad Shapira](/t5/user/viewprofilepage/user-id/3701028)

There's an active request:

<https://jira.atlassian.com/browse/CONFCLOUD-35218%C2%A0?_ga=2.221632216.1738569199.1578905538-1075898871.1555060399>

You might want to add your vote there :)


Tags: cloud

confluence-cloud