youngmon/atlassian-qna huggingface dataset:
bulk create jiras
Asked by xiangbao song:

days a ago i can multiple create jira task by click create button - bulk insert , but today i can not find the button, where i can find the function instead ? thanks.

![?? (2).png](/t5/image/serverpage/image-id/344225i94EF30C7D8D49F65/image-size/large?v=v2&px=999 "?? (2).png")


Answers:
author: Cristian IONESCU
body: Hi xiangbao,

1. Select **Filters** \>**Advanced issue search**.
2. Click **more** ( ??? ) \> **Import issues from CSV**.
3. Choose the CSV source file that you want to import. Check the If you don't have a configuration file or you want to create a new one, leave the **Use an existing configuration file** option unchecked. Configuration files specify a mapping between column names in your CSV file's header row and fields in your installation. You will have the option of creating a configuration file at the end of the import process.
4. Click **Next** and fill in the required information. If your CSV file uses a different separator character other than a comma, specify that character in the CSV Delimiter field. If the separator is a tab, this can be entered using the format "/t".
5. Click **Next** and map the column headers of your CSV file to the fields in your selected project. If you want to select specific Jira field values to map specific CSV values to, check the **Map field value** option. You must map a CSV field to the issue summary field, as all issues created must have a summary.

6. Click **Next** one more time and select which CSV field values selected in the previous step you want to map to specific issue field values. For example, you might want to map the CSV field value of "Feature Request" to the Jira issue type field value "New Feature".

7. Click **Begin Import** when you are ready to begin importing your CSV data into Jira. If you want to check for any errors or warnings, click **Validate** before beginning your import. If you want to import another CSV file with similar settings (e.g. similar field value mappings), you can save the configuration by downloaded a CSV configuration file.

You can find here the full Atlassian article: <https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/>

comments: author: xiangbao song
body: thanks for your replay, totally resolved my question.


Tags: cloud

jira-cloud
Automatically unfold all stories within an epic in timeline
Asked by wesleysingh:

When i open the timeline view, the underlying stories within an epic are not unfolded. I want to open them automatically. Is this possible? I already tried some things with jquery, but it doesn't work.

![Jira.png](/t5/image/serverpage/image-id/344223iBF119AC92985E8B9/image-size/large?v=v2&px=999 "Jira.png")


Answers:
author: Dave Mathijs
body: Hi [@wesleysingh](/t5/user/viewprofilepage/user-id/5273005)

This is not possible. Currently, the easiest way is to click on **View settings** and then click on **Expand all Epic issues**. But after a refresh of the page or returning to the Timeline, the Epic issues will be collapsed again.


Tags: cloud

jira-cloud
Send mail based on end date of sprint
Asked by Marco K_:

Hi all,

I'm trying to make this automation rule work;

1. Every day check if

2. {{now.shortDate}} less then {{sprint.endDate.minusDays(workday(now,sprint.endDate,7))}}

3. then: send e-mail

Unfortunately it's not working, what am I doing wrong here?

![image.png](/t5/image/serverpage/image-id/344218iA7B5B7E710C33C96/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Trudy Claspill
body: Hello [@Marco K_](/t5/user/viewprofilepage/user-id/4754354)

Thank you for providing the screen image of your rule.

Can you also provide:

1. The details of the Schedule trigger? Specifically it would be helpful to know if you are running a JQL in that trigger and what that JQL is.

2. The log from the rule's execution. Get that from the page that you access through the Audit Log button. That will show you multiple log entries for each time the rule was changed and saved, and each time it ran. You can expand each entry to see more details. We need the details from when the rule ran.

I suspect the problem is that the rule has no understanding of which sprint you want to consider in your rule.

Can you explain that to us? Are you trying to look at one specific, named sprint? Are you trying to look at all sprints across your instance or in a specific Scrum board?

Can you explain what criteria you want to apply to the sprint end date to decide if the email should be sent? I'm not able to discern that from the image you provided.

What are you trying to accomplish with the smart value that you have specified as the second value in the condition? I don't think that is valid, but I can't suggest how to correct it until I understand what you are trying to do.

Can you explain to us the problem you are trying to solve? We might be able to suggest an alternate solution that will work.


Tags: cloud

jira-cloud
Milestones in the timeline
Asked by Eric Roetenberg:

Hi,

Is it possible in Jira Premiun to indicate Milestones in the timeline or else in Jira Plans. Who has the solution for me .

Greetings Eric


Answers:
author: John Funk
body: Hi Eric,

I have also done a solution by create an issue type called Milestone and added that to the plan.


author: Dave Mathijs
body: Hi [@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628)

Milestones are currently not featured in the timeline of a project or in Jira plans. A workaround.

A workaround is to use Releases/Versions for milestones.


Tags: cloud

jira-cloud
What should I use as smart value in automation to get previous value of a custom field of type date?
Asked by Enchanted Realms:

I am trying to create an automation which activates when a custom field of mine of type Date is changed under certain conditions. The required result is for this custom field to have the old date value set before it changed to the new one. Please help as I am currently using :

{{issue.fieldChange.fromString}}


Answers:
author: Samuel Gatica
body: Hi [@Enchanted Realms](/t5/user/viewprofilepage/user-id/5578540)

Welcome to the community!

Please check the article [Automation smart values - issues {{changelog}}](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--changelog--)

i.e

{{#changelog.CUSTOM_FIELD_NAME}}  
{{fromString}}  
{{/}}

Hope this helps!

Best regard

Sam


Tags: cloud

cloud-automation

jira-cloud
Show coloured bars based on status in timeline view
Asked by wesleysingh:

How can i show the bars in the colours related to the status? So for instance if finished, show green bar. If active, show blue bar.

This was automatically shown in my previous timeline, but that was a business project. Now we are using a software project. I dont know if that makes any difference.

![Jira.png](/t5/image/serverpage/image-id/344210iB21447B7FD685A7B/image-size/large?v=v2&px=999 "Jira.png")


Answers:
author: Walter Buggenhout
body: Hi [@wesleysingh](/t5/user/viewprofilepage/user-id/5273005),

Interesting question! In a Jira (formerly Jira Software) project, the bars are inheriting the color from the color associated with the parent epic issues belong to. You can change the color of the epic by opening it in issue detail view and then selecting a different color:

![Screenshot 2024-08-28 at 21.46.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/344329iAC373969FCB0833E/image-dimensions/277x182?v=v2 "Screenshot 2024-08-28 at 21.46.28.png")

This then obviously propagates to all issues under that epic and is not a solution for what you are asking.

At the same time, your question seems to suggest you are on a premium plan. In there, you can build advanced roadmaps (under the *Plans* menu item), where you **can** decide how you want to color the timeline bars. Coloring by status is an available option there, under *view settings.*

Hope this helps!


Tags: cloud

jira-cloud
Parallel sprint insights for recommended points by sprint
Asked by kddc:

Hi,

I have recently configured parallel sprints within one of my org company managed software projects, for two different teams who share the backlog but work independently.

In backlog insights, I noticed the insight for recommended points is aggregating both parallel sprints (so the same value for both). I would like points to be recommended based on the commitment/completion of each team/sprint, otherwise I need to manually calculate the insight when doing sprint planning.

When I go into insights settings, I am only presented to toggle insights on/off.

If the reason for the aggregated insights for recommended points due to prior sprints which were not parallel? If so, can I expect the insights to split as more sprints are completed?

Hoping it is possible to have the recommended point insight by sprint/team.

![image.png](/t5/image/serverpage/image-id/344207iC86697BD0701153A/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/344208i2AC1A8727729B7DC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Danut M _StonikByte_
body: Hi [@kddc](/t5/user/viewprofilepage/user-id/5572837),

That "Recommended" is actually the expected velocity, which is most likely calculated based on the past sprints. But, it does not have the notion of teams and it calculates based on past sprints globally, not per team!

It is expected to be the same in my opinion, considering the above explanation. And I think there is no way to fix this or configure it somehow.

A solution would be to use an app from Atlassian Marketplace that is able to calculate the velocity for each team, in the context of parallel sprints.

If you consider the idea of using an app, then our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app can solve the problem for you. It has a **Team Velocity** **gadget** that allows you to filter the sprints - so you can use it to measure the velocity of each team in the context of parallel sprints.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/344651iFC2AD1747B3DBFC0/image-size/large?v=v2&px=999 "image.png")

This way you will have a "recommended" speed for each team displayed on the dashboard.

Danut


Tags: cloud

jira-cloud
Release Management at Different Test Phases
Asked by prajakta.desai:

Hi Team,

We need to generate a release note for each test phase, including SIT, UAT, and Production. Should I create a version for each of these phases, or is there a best practice for handling this scenario?

\*\*Additionally, I'm considering the approach for creating components.

Which method would be better, or is there another approach we should consider?

Kindly guide us on this scenario.


Answers:
author: Mirek
body: Hi [@prajakta.desai](/t5/user/viewprofilepage/user-id/5041662)

When we talk about Release Management the proper fields for implementing it are Version fields not actually Components. Those are similar since Jira admin can dynamically define them but at the end most of the features are connected with Version fields.

You can check also this article for more information related to this topic

<https://community.atlassian.com/t5/App-Central-articles/Version-and-Release-Management-in-Jira-An-Essential-Skill-for/ba-p/2423400>


Tags: agile

atlassian-marketplace-data-center

data-center

jira-core-server

jira-data-center

jira-server

jira-software

release-management

release-note

version
How do I display the label field in the calendar view?
Asked by Lourens Erasmus:

I want to display the label field on the calendar view of a project.


Answers:
author: Shikha Verma
body: Hi [@Lourens Erasmus](/t5/user/viewprofilepage/user-id/5578531) Currently, Jira's calendar view does not support displaying the label field directly. The focus is on date fields (Start Date and Due Date) to help teams manage their schedules effectively. You may need to look into third-party add-ons for this.

comments: author: Lourens Erasmus
body: Thank you for your prompt reply.


author: Shikha Verma
body: You're Welcome [@Lourens Erasmus](/t5/user/viewprofilepage/user-id/5578531)


Tags: cloud

jira-cloud
Original Estimation should have suffix when filling the data
Asked by lakshyajeet_swami:

Hi team,   

I Want to make suffix to be mandatory in original estimate when filling the data.   

My Original Estimate field should not be accepted without a suffix added for hour, day, minutes etc. How can I achieve this.


Answers:
author: Mirek
body: Hi [@lakshyajeet_swami](/t5/user/viewprofilepage/user-id/5294487)   

As you mentioned when using time tracking fields additional time units after a time value 'X' can be used, such as Xw, Xd, Xh, or Xm, to represent weeks (w), days (d), hours (h), and minutes (m), respectively.   

Typing only number without specifying a time unit as you already noticed is possible. Then the default value is used that was set by Jira admin. This can be changed but unfortunately there is not setting to make this fully ON or OFF so that always this unit is required.   

<br />


Tags: jira-cloud

jira-server

jira-software

server
No option to upload media
Asked by Mohith Kalyan P:

Hi,

I'm the admin for a project and I don't have option to upload media (any kind). This was allowed for sometime (not sure when). This is happening only to me and not other team members.. This is weird.

Drag and Drop - not working

Media button - not available

Please find the images below for evidence.. This is getting super hectic now, where I have to create numerous tickets with evidence and update media as part of it.

![Screenshot 2024-08-28 at 2.21.22?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/344201i0B11C0B6F3872694/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 2.21.22?PM.png")


Answers:
author: Mohith Kalyan P
body: and this is only for this project where I'm the admin.. for other projects.. I have the option and I'm able to upload.

You can see media option here. This is for some other project where I'm a regular user and not admin.![Screenshot 2024-08-28 at 2.54.37?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/344211iB6C9C32B60308953/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 2.54.37?PM.png")


author: Nikola Perisic
body: Welcome [@Mohith Kalyan P](/t5/user/viewprofilepage/user-id/5578509)

Since this is only happening to you, have you checked the permission scheme for that project and more specifically the Create attachments permission?

comments: author: Mohith Kalyan P
body: All users from Gsuite are eligible for creating attachments. Not sure what the issue is !!

![Screenshot 2024-08-28 at 2.37.19?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/344206iEF43C2D5D6F44EED/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 2.37.19?PM.png")


author: Nikola Perisic
body: You are also part of that group as well?


author: Nikola Perisic
body: Also, as a follow up, try using a different browser such as Mozilla? Or starting your current browser in incognito?


author: Mohith Kalyan P
body: Tried in safari.. same issue

![Screenshot 2024-08-28 at 3.09.47?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/344216i54D494DF22A42825/image-size/large?v=v2&px=999 "Screenshot 2024-08-28 at 3.09.47?PM.png")


Tags: cloud

jira-cloud
Best practice for Release management at test phase level
Asked by lakshyajeet_swami:

We need to have release note for every test phase level which is my SIT , UAT \& Production. Should I create a version for each of these phases. or is there a best practice for accommodating this scenario. because with respect to time No. of releases may increase a lot.   

Another scenario is creating components. which approach is better or if we have any other approach to this


Answers:
author: Mirek
body: Seems like this is a duplicate of this question

<https://community.atlassian.com/t5/Jira-questions/Release-Management-at-Different-Test-Phases/qaq-p/2796653#U2798907>

Feel free to read my answer there.


Tags: data-center

jira-cloud

jira-data-center

jira-server

jira-software

server
Which type of projet to use ?
Asked by Corinne Guibert:

Hello all

Is there a project that combines the use of the timeline (without the need to create Epic) like we have in a business project and the creation flexibility of board creation and configuration that we have in a software project (company-managed).

My need is to track all the project that happen in the various "Region" of the world.

A project can be either simple (just one issue of type Project, no subtask) or complex (project with subtask)

I am required to display all the project in a Timeline (from my understanding, only business project can display non-epic issues in the timeline. But maybe I'm wrong ?)

I also need to have configurable board with color management depending on 2 different dates and ideally one board per region (they don't want to use filter)

Right now, I'm using a business project to store the issues and the timeline and all the boards are configured in a second project (software project, company-managed).

Is there a way to achieve the same thing using only one project ?


Answers:
author: Nikola Perisic
body: Hello [@Corinne Guibert](/t5/user/viewprofilepage/user-id/5457445)

For having the timeline creating everything else but Epics with a real focus on the Timeline feature, advanced roadmaps would be a great solution for you. This is however included in the Premium tier of Jira.

Source: <https://www.atlassian.com/software/jira/guides/advanced-roadmaps/overview#what-is-advanced-planning>

Color management depending on the dates can be achieved in the company-managed project, these are the Card colours. It fills the left edges of the card, not the entire card. For this you would need to use queries in order to specify the dates.

When you say "one board per region, filters cannot be used" - boards are based on filters, since they are the visual representation of filters. Either way, filters have to be used in order to switch between the regions using quickfilters. Each quickfilter would need to specify a different region which also needs to be specify by query.

Is your team planning to work in a continuous flow, or rather they want to estimate the tasks and work in increments.

Continuous flow - this would require a Kanban board

Increments, estimations - Scrum board where team will work in sprints


Tags: cloud

jira-cloud
Any one know about workspaceId, globalId and canManage in JIRA Assets object schema REST API
Asked by Ravi Prasad:

In the ASSETS Object Schema REST API Document ([Assets Object Schema REST API](https://developer.atlassian.com/cloud/assets/rest/api-group-objectschema/#api-objectschema-list-get) ) there is no details information about

workspaceId, globalId and canManage in JIRA Assets object schema REST API. If any one knows about this could let me know.

Regards,

Ravi Prasad.


Answers:
author: Anusha A
body: Hi Ravi,

Thanks for reaching out to community.

Below is the information that you are looking for -

* **workspaceid** : Is the Assets ID of the Jira Instance , each Instance has one workspaceID , which can be retrieved by running the API : [Get Assets WorkSpaces](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-assets/#api-rest-servicedeskapi-assets-workspace-get)
* **globalId** : Is rarely used for querying Jira Assets and is more of a customized Integration, we see it is used when using RemoteLinks and Application Links, can read more about it [HERE.](https://developer.atlassian.com/server/jira/platform/jira-rest-api-for-remote-issue-links/)

> Updating a Remote Link by global IDWhen you create a link, you can optionally supply `globalId` -- an identifier that uniquely identifies the remote application and the remote object within the remote system. This globally unique identifier can be used to update or delete existing links on an issue.

```
POST http://localhost:8090/jira/rest/api/latest/issue/TST-1/remotelink{    "globalId": "system=http://www.mycompany.com/support&id=1",                              "object": {                                                             "url":"http://www.mycompany.com/support?id=1",        "title":"customer support issue (RESOLVED)"                            }}
```

* **canManage :** Assets can have Multiple Objects Schemas that a customer can create, but some are In-built and created by default in Jira and one of them is known as "**Services** " - which is linked to Jira **Affected Services** Field, these are inbuild and cannot be managed by the Customers. Reviewing the outputs here **[Get ObjectSchema Lis](https://developer.atlassian.com/cloud/assets/rest/api-group-objectschema/#api-objectschema-list-get)** t we can notice that **CanManage : False** for Services Schema, meaning they cannot be managed by the users.

I hope the information provided is helpful. If you have any questions, please feel free to ask.

Regards,

Anusha A


Tags: assets

cloud

jira-cloud

object-schema
Failure Integration Defectdojo and Jira
Asked by Anhar Dwi Kurniawan:

Defect Dojo Failed retrieving field metadata from Jira version: (1001, 0, 0), project: XXX, issue type: Epic. Project misconfigured or no permissions in Jira ?

The webhook from Jira already created and configure to Defectdojo but in Engagement creation process it cannot connect to JIRA


Answers:
author: Marc - Devoteam
body: Hi [@Anhar Dwi Kurniawan](/t5/user/viewprofilepage/user-id/5578468)

Welcome to the community.

Does the account you want use to get information form Jira exist in Jira and does it have permissions.

You need to also connect via this user and create a token for this user, the token is used as access key (password)

comments: author: Anhar Dwi Kurniawan
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) , Thanks

Yes, it already have permission and the token has been created according to [documentation](https://documentation.defectdojo.com/integrations/jira/#enabling-the-webhook)


author: Marc - Devoteam
body: Hi [@Anhar Dwi Kurniawan](/t5/user/viewprofilepage/user-id/5578468)

Are you org or site admin can you impersonate yourself as the user?

Are you then able to access the project?

Is it a team managed or company managed project in Jira? It might by that if its a team managed project DefectDojo can't handle this.


author: Anhar Dwi Kurniawan
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) ,

I've been given admin role both jira and defectdojo. For sure i can access the project.

Currently our Jira is company-managed project.


author: Marc - Devoteam
body: Hi [@Anhar Dwi Kurniawan](/t5/user/viewprofilepage/user-id/5578468)

What is the error you are getting and what API call is sent to Jira?

If you sent the API call, e.g. from postman or terminal or other, what is the message?


author: Anhar Dwi Kurniawan
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) ,

Sorry i am using the Defectdojo UI, but the documentation that i follow is this one [link](https://support.defectdojo.com/en/articles/8490492-implementing-your-jira-configuration-with-a-product#h_c7537cbe79)


author: Marc - Devoteam
body: Hi [@Anhar Dwi Kurniawan](/t5/user/viewprofilepage/user-id/5578468)

Log the error you are getting an contact their support.

Did you successfully, succeed to connect everything as mentioned in the documentation?

From this point on: <https://support.defectdojo.com/en/articles/8766815-connect-defectdojo-to-jira#h_6fe3ffd30d>


Tags: cloud

jira-cloud