youngmon/atlassian-qna huggingface dataset:
Viewing and editing rules in Butler created by someone else
Asked by Amy:

I need the ability to view and edit the Butler rules for a Trello board. The rules were setup by someone else and I can not access them. Is there a way to enable this?


Answers:
author: Blair at Atlassian
body: Hi Amy,

Thanks for reaching out about Butler! It's important to remember that Butler runs and takes action on a board *on a person's behalf*, which is why everything that Butler does shows in the activity log as being done by the user who set up the rules.

A team can share Butler rules that others team members create, but it can be a bit tricky. To be clear upfront, rules cannot be *edited* by a user other than the one who created it. So when sharing a rule, you're essentially sharing a copy of it that your team members can import and edit as their own, rather than *your* rule.

Setting up the Command Library is what gives your team *access* to the rules, and when someone is no longer on the team, someone else can enable the rules on their own account.

If the person who set up the rules is still with the company, you can ask them to share the rules. If the person is no longer with the company, you might be able to work with your IT team to take over the user's email and reset their Trello password so that you can log into their account and share the rules.

Check out more about Command Library here: <https://help.trello.com/article/1139-command-libraries>

comments: author: Ziv
body: we have an old admin of a board that is no longer a board member that made some automation, that is no longer relevant I want to delete them. the person no longer works in our company, how can I do this?


author: Mark Jeronimus
body: I want the rules to run on behalf of \*who triggered them\*.

I made a rule that, if I'm added to a card, the card will be copied to another board. People in my company approached me why I was coping cards. People add me to the card because they think I may be interested in the conversation. I have to delete the card from the other board which leaves confusing log entries behind. For context, I'm the administrator of the boards and the other users don't know about all of Trello's features. One user is from the support department and is not even that computer-savvy.

I think this is a design flaw. Rules should be part of the board itself, not part of a user (With a user attached so people can trace back to the original creator. Or even a change log). What if the original creator is no longer with the company, but used their personal account they cannot share?? Why is it not designed in a different way?
Archiving a Team on Trello?
Asked by Kimberly Banks Fawcett:

I have "teams" in my free account that came with a purchase of different Trello templates. I don't use them on a daily basis so I'd like to be able hide them somehow. (hide, archive, close, whatever -- just not delete) Not the boards but the TEAMS. Is there any way to do that?

Thanks!


Answers:
author: Ste Wright
body: Hi [@Kimberly Banks Fawcett](/t5/user/viewprofilepage/user-id/4034013)

The instructions on this page should help: <https://help.trello.com/article/762-deleting-a-team>

Ste

comments: author: Kimberly Banks Fawcett
body: Thanks for the help but that's DELETING a team. I really just want to archive it so I can bring it up again in 6 mos or a year. Possible?


author: Blair at Atlassian
body: There's not currently an option to archive a team. If you're an admin of the team, you could permanently delete the team. Alternatively, you could [leave the team](https://help.trello.com/article/742-removing-people-from-a-team) and ask an admin to re-invite you later when you're ready to collaborate with the team again.


author: Ste Wright
body: To add to this - if there are boards in these teams you'd like to keep utilising, you could move them to an active team - see: <https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>
How can I send creative proofs to clients to review and mark-up?
Asked by Jamie Richardson:

I run a creative agency team and am looking to understand how we can send our PDFs to clients via Trello so they can review the create and mark-up the PDF with their feedback. I'm open to any solutions! Ideally our clients do not need a Trello account and can view and annotate the PDFs online? Any solutions would be great!


Answers:
author: mustafa sener _Hipporello_
body: Hi [@Jamie Richardson](/t5/user/viewprofilepage/user-id/4033958)

You can use Hipporello powerup for this purpose. You can build a form which you can upload a pdf file and also a text explanation. After that you can go to your service desk and submit the PDF for the user with user email address. An automatic Trello card will be created for you on Trello and a email notification will be sent to your client. Your client will be able to see the attachment and case details via the link sent with the email.

You. can track your users with Hipporello. You can see whether they opened email or not and more details.

Please check our website and power up pages on Trello

<https://www.hipporello.com>

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>


author: milynnus
body: [@Jamie Richardson](/t5/user/viewprofilepage/user-id/4033958) Investigated this for an NZ apparel company with designs in Trello cards as PDF attachment and where proofs are send to their clients via email as HTML href ie URL with secret code to approve them via a link to a webform. Emails are triggered at 3 points in a workflow and there are other email triggers but just to inform customers of work status and delivery.   
Approval will trigger the card progression in the workflow. On the markup, if you can markup on files stored in amazon s3 then it is possible as well.

<https://youtu.be/N5RYSr54Ajg>

This was the proof of concept that shows how the triggers can be applied to any board.

1) ability to sense movement of any card

2) ability watch over the inflow and or outflow of any one or several list

3) ability to watch over a single card

4) All of the above used in combination

For the demo the output are different kinds of cards but it can be anything like an email with links to your PDF, links for approval...etc

Also show in the demo is to create new cards. In my example it was to build a new airline with different statuses which can directly affect where the land will land.

All the above can be build on top of your **existing workflow.** Minimum requirement is to have me as an observer if board is part of business class team. Other options of deployment options are also available but probably alot more work to build your company specific webhooks.


Tags: client

pdf

review
Printing trello board with colour labels
Asked by Courtade:

Hello

I'd like to print my Trello Board but with my colour labels on the different cards.

How can I do that ?

<br />

Thanks


Answers:
author: Torben_trello
body: Because we built Trello to be a next-generation web and mobile application, it doesn't have great built-in printing support. While we do offer printing in the app, it's not a core feature of the app: <http://help.trello.com/article/812-printing-in-trello>

However, we are aware of a third-party extension that allows for printing from Trello, which you may want to check out:

<https://chrome.google.com/webstore/detail/trello-board-printer/jbgpfjbmmlcaicpeimjggdppephemamf?hl=en-US>

Another option is to take a screenshot and print that - this way you print the board in the same way as you see it on your screen.


Tags: print
User somehow created a new account not linked to my boards.
Asked by Keith OBrien:

Should be @daviidharris3 but now signs in as @davidharris226


Answers:
author: Torben_trello
body: That would usually indicate that they logged in with a different email address, which then would log into a new or different account. Have the user reach out to trello.com/contact and we'll assist them in getting into their original account.
Is Recurring Card off?
Asked by kakate:

Hi folks,

I'm trying to use the Recurring Card power up and didn't work. I tried on three different boards and nothing. The shortcuts in the board and inside of cards don't appear.

I think the problem is in API because in console appears the error 'instrument.js:110 Error, timeout while initializing index iframe for <https://recurring-cards.trello.services/index.html?ver>.... Timeout=20000m'

Is it a general problem?


Answers:
author: Ryan
body: Hi there,

This is often due to browser extensions conflicting with the Power-up. Could you try deactivating all extensions to see if you are able to access the Card Repeater Power-up? If you continue to run into issues, I'd recommend sending a message to our support team at trello.com/contact.

Thanks!

Ryan
AndroidTrello widgets not available when in the work space?
Asked by Maarten Bal:

Hi Everybody,

On Android I have my personal apps, and I have a separate work space were all my wokr apps are, which is separated on ANdroid. Thus the apps I need for work I might have double on the phone.  
I have installed Trello in the work section, but I cannot find the Widgets from Trello anywhere?  
Any ideas?


Answers:
author: Ryan
body: Hi Maarten,

I just tested this on my device and I was able to add widgets when Trello was installed in my work profile. Are you still running into this issue? I'd recommend making sure your app and OS are up-to-date to see if this helps you to use the widgets. If you still run into issues, send us a message to trello.com/contact and the Support team can take a look at your issue.

Thanks!

Ryan


Tags: android
How to review total archived card/list across the boards
Asked by DavidDi:

I have a lot of boards. It is inconvenient to review the archived cards/lists one by one board.


Answers:
author: Torben_trello
body: Hi David,

In Trello the Archived items are on a per board basis, so there is no central Archived items section that would show archived items from all your boards.

If you quickly need to locate an archived card, you might want to try the search. The search results will include archived items - you could even isolate the results to archived items only using the "is:archived" search operator. More information on that here: <https://help.trello.com/article/808-searching-for-cards-all-boards>
PORTADAS FIJAS
Asked by KATERINNE RIVAS:

HOLA, ME GUSTARIA QUE CADA USUARIO PUEDA TENER UNA PORTADA FIJA PARA CUANDO TENGA QUE CREAR UNA TARJETA YA LE APAREZCA SU PORTADA, O SABER SI SOBRE LAS PORTADAS DE COLOR SE PUEDE ESCRIBIR, PARA NO ADJUNTAR COMO IMAGEN.


Answers:
author: Nic Brough -Adaptavist-
body: I am sorry, I speak no Spanish. I have used google translate.

I think the important part of your question is "A user would have a fixed cover for each card". Could you explain what you mean by a "cover for a card"?

(And could you stop SHOUTING? It is hard to read and some people find it rude)

---

Lo siento, no hablo espa?ol. He usado el traductor de google.

Creo que la parte importante de su pregunta es "Un usuario tendr?a una cubierta fija para cada tarjeta". ?Podr?a explicar qu? quiere decir con una "cubierta para una tarjeta"?

(?Y podr?as dejar de GRITAR? Es dif?cil de leer y algunas personas lo consideran grosero)
Search bar on some boards but not others in Microsoft Teams
Asked by Mackenzie Smith:

Hello,

We use Trello in Microsoft Teams and one of our boards has the bar with the search window and boards button but it is missing on the other board.

It appears briefly when opening the board but disappears.

Thanks


Answers:
author: Michael Pryor
body: Can you post some screenshots?

comments: author: Mackenzie Smith
body: Here is one board that has the search bar and the one that does not. We have five other boards on this team that all have a search bar display in Teams. Thanks!![Inkedryanboardcrop_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/105501i2F949387154345C0/image-size/large?v=v2&px=999 "Inkedryanboardcrop_LI.jpg")![Inkedmacboardcrop_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/105502iACD389FAB2A997EF/image-size/large?v=v2&px=999 "Inkedmacboardcrop_LI.jpg")
Attaching a doc (instead of a link) from Google Drive?
Asked by Marnie:

I have a PowerPoint deck stored on Google Drive that I want to attach to a card in Trello for my teammates to see. But I don't want the ppt to open in Google Drive when my teammates open it... I want them to be able to open it using PowerPoint on their computers.

The default Trello "attachment" for something on Google Drive seems really to be what I would describe as a link to the doc on Google Drive. Is there an easy way around this? Is my only option to download the file to my computer first, then attach it to Trello from there? Seems like that extra step should not be necessary...

Thanks in advance

Marnie


Answers:
author: Michael Pryor
body: "Is my only option to download the file to my computer first, then attach it to Trello from there?" Maybe?

It sounds like you don't want to use Google Drive (the cloud service to store the file). The reasons to use Google Drive would be that it uses Google's security/login/permissions. They could then open it in PowerPoint on their computers after going to Google's site if that's what they wanted to do.

If you put the file into Trello (i.e. not linking to Google Drive) then you are moving the file outside of Google Drive - so it won't be using the permissions \& security settings from Google anymore.   

If you just want them to be able to open the file using Powerpoint on their computers - Google Drive will let them do that.

I guess the easiest thing to do would be think about how you want it to act if Trello wasn't in the picture. If you were going to send them an email with a link to your file, do you want the link to go to Google Drive (probably), or do you want to download the file and attach it to the email (in which case the file is no longer in Google Drive).

comments: author: Marnie
body: Thanks for your reply, which prompted me to think more about what I'm hoping to do.

I'm thinking of Trello as a source of continuity for this project. I see attaching the file as better than sending by email, because the doc will be easily available to people who join the team and this project in the future. I see truly attaching the file as better than a link to my Google Drive, because it will remain available after I leave the team and delete docs I no longer need from my Google Drive.


author: Michael Pryor
body: But if you update the Google Drive version then it won't be reflected in the copy you made in Trello... is that what you want as well?


author: Marnie
body: I hear you. And that's ok in this case -- we're talking about finished docs that will not get further updates.


author: Michael Pryor
body: ok, then yes, you likely want to download it to your computer and add it to Trello by uploading. You don't want to use the Google Drive connection.


author: Marnie
body: Thanks for talking this through with me.


author: milynnus
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) Thanks for sharing your POV on this subject. It is good to have the founder's insight on Trello design. ?
Board Button that shows users NOT assigned to any card
Asked by Dhritishman Sarmah:

I want a Board Button that will show me if there are any users who are NOT members/assigned to any card.

This will help to track any users who are currently taskless.


Answers:
author: milynnus
body: [@Dhritishman Sarmah](/t5/user/viewprofilepage/user-id/4032155) Stay tuned. A demo video on this coming up.

comments: author: milynnus
body: [@Dhritishman Sarmah](/t5/user/viewprofilepage/user-id/4032155)

This video shows how Superhero Power is used to effect changes on a board or to analyse and get information you needed. It is an self service application that allows you to pick, choose and inspect a module, execute it from within a specially configured Trello card and getting results as an append to the card description. Enhancements can be made to allow this to be sent from a Butler HTTP request.

<https://youtu.be/nG-Wi3nmdgQ>


author: Dhritishman Sarmah
body: Thanks. I will look into it.


author: Blair at Atlassian
body: Hi Dhritishman,

Thank you for reaching out! Outside of Butler, here's a quick way to filter the cards on your board that have no members:

1. Open your board menu

2. Click **Search Cards**

3. Look below the Labels section to find the Members section

4. Select the option for **No Members**

5. Your board will then show all cards that have no member assigned

Do you think this would be suitable for your use case?

comments: author: Dhritishman Sarmah
body: NO. Seems like you didn't understand the question. I do not want to filter cards. I want to filter board members.
Where do I go to update a Trello Broad email for my Google Email?
Asked by Caryn Clopton:

I keep receiving the error message below.

I believe I had my outgoing emails forwarded to my Trello Broad. That Trello Broad is now archived. Where do I go to delete that integration? I thought I set it up in Zapier but thats not the case. Do I find the solution in Trello or Google Email.

The Trello card email address you attempted to email, xxxxx, is invalid. Please verify the email address for your card and try again.

For more information on sending cards to your board via email, please visit Trello help


Answers:
author: Michael Pryor
body: Google. You probably have a filter/forwarding setup in Google settings that is directing emails to a trello email address and the error you posted is from the mail server bounce.

comments: author: Caryn Clopton
body: I couldn't find that. do you know of other ways to forward an email that I'm sending to a Trello board?
suppression d'un tableau + conseil pour une l'utilisation de trello
Asked by proflastapis:

Bonjour,

J'aimerai utiliser Trello avec mes ?tudiants pour de la gestion de comp?tences.  

J'ai fait des tests en cr?ant des tableaux mais j'aimerai maintenant les supprimer. Je ne trouve pas comment faire ?

De plus, je souhaiterai utiliser Trello pour du suivi de travaux. En gros, dans l'ann?e mes ?tudiants ont des t?ches ? accomplir qui sont ?valu?s en fin d'ann?e. Ils peuvent donc me rendre les travaux ? diff?rents moments. Ils sont donc tous amen?s ? faire les m?mes t?ches mais pas forcement au m?me moment. Y-a-t-il une possibilit? de cr?er un tableau avec diff?rentes t?ches mais que chaque ?l?ves puissent d?placer la t?che dans "en cours" ou "fini" sans que ?a fasse bouger la m?me carte pour un autre (je ne sais pas si je suis tr?s clair d?sol?)

Exemple : Sophie et Eric doivent faire une ?tude de march? chacun. Est ce que Eric peut d?placer la carte "?tude de march?" sans toucher ? la carte de Sophie.

J'ai essay? en mettant 2 personnes sur une m?me tache (dont moi) mais quand je d?place la carte, ?a d?place aussi la 2?me personne.

Merci pour vos r?ponses et d?sol? si je ne suis pas tr?s clair.

Anthony


Answers:
author: milynnus
body: [@proflastapis](/t5/user/viewprofilepage/user-id/4032074) I, too, can only reply in English. My first real project was to build a learning portal for a client. The concept is that student will have learning activities populated into a card and then attend scheduled online tutorials. Students will self certify and new materials will be added. All materials are kept in a repository and it can include a checklist. Lecturer / course admin can easily know student progress. It was intended for adult learners with thesis supervision in mind.   
<https://youtu.be/5I19sLRY2Os>


author: Michael Pryor
body: Apologies for the answer in English...

Here are instructions on how to delete a board: <https://help.trello.com/article/801-deleting-a-board>

You cannot have both Eric and Sophie on the same board and have them only able to edit/move certain cards. If they are on the board, they either have full permissions on all cards on the board, or with the paid version of Trello you can set them to be read only Observers.
How to add CSS for all images
Asked by Rodney Joyce:

Hi, we are new users of Atlassian products and are trying Jira ITSM + Confluent.

I want to add consistent padding around ALL images so that our help desk text has consistent whitespace. I would assume global CSSwould be the easiest to do this with.

Is this the best approach, and if so, where can I add the CSS?

Here is an example page:

[Step 1: Download the CloudMonitor App into Power BI - Jira Service Management (atlassian.net)](https://cloudmonitor.atlassian.net/servicedesk/customer/portal/1/topic/b0d16c7b-5ff3-4b38-8ee4-4403e3bd8416/article/1343534)

Thanks


Answers:
author: Pramodh M
body: Hi [@Rodney Joyce](/t5/user/viewprofilepage/user-id/4703011)

Welcome to the Community!!

Pages in the knowledge base are not yet rendering properly since the new editor was introduced!! Please raise an Atlassian Support ticket on this one

Please find the reference here

<https://community.atlassian.com/t5/Questions-for-Confluence/Issues-with-knowledge-base-in-service-desk/qaq-p/1930968>

Until then leave the knowledge base as is

Thanks,  
Pramodh

comments: author: Rodney Joyce
body: Hi Pramodh,

Thanks, but that is not really relevant to my question?

Even if we use Confluence and not Jira ITSM I want to show spacing around images with CSS - how can I do this?


author: Rodney Joyce
body: Does anyone monitor these forums?

I am not reluctant to move ahead with an unsupported product if I am going to be running my business on it.


Tags: cloud

confluence-cloud

css

style
Make a Table Header in Confiforms TableView sticky/ fixed
Asked by Drew T:

I'm currently working with a Confiforms TableView and would like to make the header row fixed i.e. the row at the top with all the field labels, similar to how one would freeze the top row in an excel worksheet.

Is there a way to reference the table header row then apply css to it e.g. position:sticky or position:fixed-top.

Thanks


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Drew T](/t5/user/viewprofilepage/user-id/4734306) ,

If you use our[Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community) app in your company, its Table Filter macro should be compatible with the ConfiForms TableView macro and you may try its [rows/columns freezing option](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options#Sorting,freezingandothertableviewingoptions-FreezefirstNrows/columns?utm_source=atl_community).

comments: author: Drew T
body: Thanks [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746),that worked perfectly and was so easy.


author: Alex Medved _ConfiForms_
body: Hi [@Drew T](/t5/user/viewprofilepage/user-id/4734306)

This page should be able to help you how to set a [sticky header on ConfiForms table](https://wiki.vertuna.com/x/zQKPAg)

Alex


Tags: confiforms

confluence-server

server

table

view