youngmon/atlassian-qna huggingface dataset:
Searches and links
Asked by Karl Whitburn:

Dear all,

I have a specific business case i am working on and wanted to get thoughts or assistance:

* My company now has over 1000 reports we service and a lot of documentation in Confluence to support the reports
* However, finding what is relevant is problematic and the 5000 users we support struggle here
* **Resolution** :
  * Create a Conf Space called 'Knowledge Base'
  * Move everything relevant, in there, one location
  * All pages short and to the point where possible
  * Supporting FAQ's and how too's.
* **Problem** :
  * A report could have a page with 10 topics on it:
    * Background
    * Examples
    * Attributes
    * Metrics
    * Business cases
    * Tables and fields impacted
  * The pages become large
* Idea:
  * We have a search that sits at the top of the knowledge base
  * We also use JIRA and a front end JIRA app for collecting JIRA tickets but also for rendering theses **'User Guides'** when a user searches for a topic e.g. 'How do i create a filter'?
  * If the guide doesn't help, they create a JIRA ticket
  * I am looking at the **Anchor Macro** but i cant get it to work the way i want it to
* Question:
  * **How can i use a search box to search on a term e.g. 'How can i create a filter' and if they do select one of the search results, it goes direct to the anchor embedded half way down a page?**

My understanding is that macros have not been attempted inside a search box itself, they work on static links e.g. contents index.

Thanks for your help in advance.

Karl


Answers:
author: Stephen Sifers
body: Hello Karl,

Looks like you're dealing with a lot of reporting and documentation management. The problems you are having do seem to be good growing problems, and good work at address the problems before they become major.

There are advanced search options within Confluence to allow for more exact search results. For more information on advanced searching, please see [Confluence Search Syntax](https://confluence.atlassian.com/doc/confluence-search-syntax-158720.html).

As far as being able to click on a search results and have it take you to an anchor within the found page, this is not currently supported. There is a feature request already present to allow for searching with an anchor name. The feature request is here [CONFSERVER-43672](https://jira.atlassian.com/browse/CONFSERVER-43672).

Something else to consider to assist with extending your documentation is the usage of [Confluence Labels](https://confluence.atlassian.com/doc/add-remove-and-search-for-labels-136419.html) along with [Page Properties](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html). This will allow you to have more labels and exact syntax on your pages which will make search results more accurate when keywords are searched.

I hope you find this useful.

Regards,  
Stephen Sifers


Tags: confluence-server

server
Silently Update Pages
Asked by Josh Wright:

Is it possible to update a page without changing the version, modified date and notifying the watches?

I am an admin and would like to make a bunch of stylistic changes to Confluence pages, such as heading styles, sections etc. but I do not want a bunch of notification going out and I don't want the activity stream to be littered with me modifying tons of pages!

Any ideas?


Answers:
author: Mirek
body: I think the only way is to do it directly via database.. But to be honest I do not recommend doing this..

Confluence is build in that way to collaborate and get complete history and changes so that everyone is aware that there was a change and who did that. Not suddenly see changes without history. Imagine that you have your page and site and someone is changing it without any history entry. It is like hacking.. If you do not want to send notifications there is checkbox called "Notify watches" so you simply need to uncheck it.

comments: author: Josh Wright
body: No problem, thanks for your response. I will definitely be avoiding this! :)


author: Amir Dagan
body: [@Mirek](/t5/user/viewprofilepage/user-id/781521)- IMO the required approach here is to here is to have a control allowing the checkbox to be always unchecked. All my updates should be silent and logged.


author: Nic Brough -Adaptavist-
body: Not quite. That would defeat the purpose of having a wiki, it's supposed to track all changes!

But two things:

First, for the notifications, look at the bottom of the edit page. There's a box for "notify people on minor changes". Setting that right will stop emails going to watchers etc.

Second, you say your changes are "stylistic" - that makes me think you might be changing settings, rather than content. Settings changes are not content changes, so they won't hit the history or notification. Although my guess is you do probably mean things like "I'm going to change some of the h3.s to h4s, add content to sections, and rearrange sections", which is content rather than settings.

comments: author: Josh Wright
body: Fair enough...

When I say stylistic, I mean a bit more than changing H1 etc.   
It is more involved like removing some macros that are pointless, and resectioning pages.

We have spent the last few years with people creating pages how they like and not from templates, so the aim is to now align some of the major sections to make them uniform.

Everyone will just need to suck it up I guess!


Tags: confluence-server

server
Confluence upgrade disable user notification
Asked by Christos Moysiadis:

Hello everyone,

i have this 2 little lines taken from the Confluence staging documentation,which are used to disable the notifications to real users.

```

-Datlassian.notifications.disabled=true
-Datlassian.mail.senddisabled=true?
```

I start my replica Confluence as a service every time... its not always on!

Is there any file that i can put this 2 so i do not write them every time? I know that in Software i can do this.... I have found the \\Confluence\\bin\\catalina.bat has some same pattern of applicable properties but im not sure where to put them

If anyone knows , i would appreciate it

Kind regards

CM

//edit

Or should i put the in setenv.bat

![set.png](https://community.atlassian.com/t5/image/serverpage/image-id/37157i846A7225B00ED102/image-size/large?v=v2&px=999 "set.png")under this lines.... like set CATALINA_OPTS=-Datlassian.notifications.disabled=true


Answers:
author: Joachim Bollen [ACA IT]
body: Hi Christos,

you can add these to the application parameters in the \\Confluence\\bin\\setenv.bat file.

comments: author: Christos Moysiadis
body: can you confirm the edited version of my question?

Is my thought right?

Thnx in advance


author: Joachim Bollen [ACA IT]
body: Christos,

Yes, but don't forget to add it to the list instead of replacing other values.

So something like this:

```
CATALINA_OPTS=-Datlassian.notifications.disabled=true %CATALINA_OPTS% 
```


author: Christos Moysiadis
body: I really appreciate your help!

Thank you a lot [@Joachim Bollen \[ACA IT\]](/t5/user/viewprofilepage/user-id/283087)

Kind regards


Tags: upgrade
One person events
Asked by ?????? ?????????:

How we can filter events in calendar by users?

Or how one user can see all his\\her events from multiple calendars in one place.?


Answers:
author: Helen Griffiths {Capgemini}
body: I guess it would depend on the way you set your calendar up. I don't think there is a way you can specifically search or show all items to people assigned under the 'Who' section of Team Calendars.

A workaround could possibly be having each team member as a separate 'Event' - that way you could easily filter what events are coming up for that person by selecting the associated event type.

To view all of your required calendars in one place, select the 'Calendars' option from the menu bar at the top of Confluence. You can then add in any calendars you want.

There's lots of helpful information in the [Atlassian Team Calendars for Confluence Server documentation site](https://confluence.atlassian.com/teamcal/team-calendars-for-confluence-server-documentation-240912701.html).

comments: author: ?????? ?????????
body: We have this type of problems:

1. In our copmapy there are few projects. Teams working on each project have few common members.

2. There are some activities on each project that take few members at one period of time.

Using calendar we want to solve this:

1. On one screen view all activites that take single person

2. Take message in case of planing conflict (during creating new event if one or few mtmbers already have event in this period of time)


Tags: team-calendars-for-confluence
Is there any API available that allows to read calendar content?
Asked by Nimesh Karunatilaka:

I'm using confluence Cloud Service and I cannot find any where to define a calendar. Can you please let me know the flow of creating a new calendar in New Confluence UI. All the materiel and video tutorials I checked are showing a different UI than the one I'm using now.


Answers:
author: Vero Rivas
body: Hi [@Nimesh Karunatilaka](/t5/user/viewprofilepage/user-id/2261939)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/>

Cheers


Tags: calendar

cloud

confluence-cloud

team-calendars-for-confluence
Confluence Viewport - Can I publish only those pages with workflow status as "Complete"?
Asked by Bandy:

Hi,

I have enabled simple workflow in my space. Am using Confluence 5.9.2 with the Scroll Version and Viewport plugins.

My understanding is that enabling the workflow will ensure that only those pages with workflow status as "complete" gets published in viewport.

But I see that pages with workflow status as "draft"/"review" also gets published in viewport.

Is there a way where I can manage the publishing and only those pages with workflow status as "Complete" gets published in viewport?

Regards,

Bandy


Answers:
author: Tobias Anstett _K15t_
body: Hi Bandy,

The simple workflow in Scroll Versions is used to track the state of the page content. It is a tooling to support your QA process and has only limited impact in publishing scenarios.

1) If you use Scroll Viewport to visualize different versions of a Scroll Versions space the workflow has no impact - all pages of a version will be accessible no matter which state they have

2) If you publish a single version to a new space you have an option to only publish (copy/create) completed pages.

As far as I understood you are referring to the 1st scenario. A best practise here is to use the workflow report functionality to see if all pages in a version are completed or not before making it available in viewport.

Hope this information helps,

Best, Tobias

comments: author: Bandy
body: Thanks Tobias.

Yes we ensuring the complete status of a page as of now since we are just starting to use viewport.

But, kindly note that we have a fairly big team and multiple authors (some technical people who create and store content in Confluence). The QA process is really useful in such a scenario to ensure quality documentation.

Any idea if this will be made available for Viewport publishing in near future?

Regards,

Bandana


Tags: addon-com.k15t.scroll.scroll-viewport

publish

workflow
Missing the Left Pane Icons and Text
Asked by Charisma Riley:

Upon creation of a new space, I am missing the "Overview," "Blog," icons/text/links that float beneath the Title of the space and above "Space Settings." I have no idea what I've done so that they no longer appear when a new space is created, but I would really like them back. Anyone know how to correct this? I just tried creating two more, and none of the new spaces have these nav links. :(


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Charisma Riley](/t5/user/viewprofilepage/user-id/1901166),

could you provide a screenshot of your behaviour?

Cheers,  
Matthias.

comments: author: Charisma Riley
body: Sure! Here you go:

![Confluence_Missing_Sidebar_Links.png](https://community.atlassian.com/t5/image/serverpage/image-id/37256i559070CC596612F7/image-size/large?v=v2&px=999 "Confluence_Missing_Sidebar_Links.png")

It usually looks like this when we make a new space:

![Confluence_Expected_Sidebar_Links.png](https://community.atlassian.com/t5/image/serverpage/image-id/37254i57008CAEF6F0BD27/image-size/large?v=v2&px=999 "Confluence_Expected_Sidebar_Links.png")


Tags: cloud

confluence-cloud
How do i remove users in Confluence so that i dont affect the pages or spaces they have created?
Asked by Seema Abrol:

I want to remove a user from Confluence and want to reassign the pages to a new member

Is it okay if i remove him from confluence groups?

I do not want to pay for them as well

How do i reassign their spaces and pages to another person?


Answers:
author: Kimberly Deal _Columbus ACE_
body: Hi [@Seema Abrol](/t5/user/viewprofilepage/user-id/2111129)  

You can deactivate the user's accounts. The spaces and pages will stay active and you can add new users to the permissions for that Space. Deactivated users do not count toward your license.

comments: author: Kimberly Deal _Columbus ACE_
body: I can give you a more detailed answer on how to deactivate the account, if you need it, if you can tell me if you are on the Cloud or Server product


author: Seema Abrol
body: We are on server product


author: Tobias Anstett _K15t_
body: Hi Seema,

Here is the corresponding Atlassian doc for "How to disable a user" in Confluence. <https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html>

Please note that depending on the user user directory this might be different (see last paragraphs of the article).

Best, Tobias


author: Fabienne Gerhard
body: Hi [@Seema Abrol](/t5/user/viewprofilepage/user-id/2111129) - you can also delete users - spaces and content they created will stay the only exception is personal space. For this you need a workaround (it's still there but you won't see it)
Uncheck checkbox when refresh page
Asked by Chela Wallace:

Is there a way to create a Confluence page that includes checkboxes that automatically uncheck when the page is refreshed?

Basically, I want folks to be able to check off steps as they complete them, but allow them to easily (one-click) uncheck all the boxes when they're done so someone else can use the page as a checklist.


Answers:
author: Tobias Anstett _K15t_
body: Hi Chela,

Providing checklists for different users sounds great. Unfortunately "checkboxes" which usually are called "tasks" in Confluence work a little bit different. These are considered to be one time actions and usually assigned to users.

However a nice workaround would be to create your checklist as a template (either in a space or globally). So users will get a "XYZ Checklist" template in the create page dialog. This will always create unchecked boxes. A huge benefit here is that you can document your execution at the same point in time. If this is not required somebody can directly delete the page again after all steps were executed.

Best, Tobias

comments: author: Fabienne Gerhard
body: Hi - [@Chela Wallace](/t5/user/viewprofilepage/user-id/1015592) according to Tobias' solution you may use the [Create from Template Macro](https://confluence.atlassian.com/confcloud/create-from-template-macro-724765187.html) to have a button to create the page from the checklist template.


Tags: cloud

confluence-cloud
Jira and Confluence Usage with Different Audiences
Asked by Justin Cimino:

Hi Everyone,

We encountered an unforeseen obstacle that I'm curious if others have encountered and solved on the Cloud version of Jira/Confluence.

**Goal**

My goal was to use Confluence as a single source of product and company knowledge.

**Facts**

* Our company uses Jira and Confluence.
* Some clients (external users) need access to Jira projects and have explicit access to Jira.
* Staff (internal users) need access to Jira and Confluence and have explicit access to Jira/Confluence.
* Confluence has information for both clients (external users) and staff (internal users). As a result,
  * All staff have explicit Confluence access as indicated above
  * All clients have Confluence access via the anonymous permission setting to specific spaces

**Issue**

What we learned is that for clients (external users) who have explicit Jira (but not Confluence) access cannot view the Confluence pages set to anonymous access. To view anonymous Confluence pages the user would have to either logout of Jira, use a new browser, or use incognito mode within his/her current browser.

Has anyone solved the issue where you grant users access to Jira explicitly but only access to anonymous pages of Confluence?

Thank you.


Answers:
author: Shannon S
body: Hi Justin,

I think you might be referring to this feature request below:

* [CONFSERVER-30161](https://jira.atlassian.com/browse/CONFSERVER-30161) *Allow unlicensed, authenticated users to have anonymous read only access*

Below are the suggested solutions to use as a workaround:
>
> ### Suggested Solution for non-Service Desk customers {#toc-hId-1652171802}
>
> We cannot allow authenticated but unlicensed users to edit anonymously accessible content, since that would mean that admins would only have to enable anonymous access to have the equivalent of an unlimited user license.  
> Instead, we should allow authenticated but unlicensed users to get read-only access to confluence content with anonymous permissions.
>
> Such users will still be locked out from parts of the application that require a licensed user, including viewing user profiles, people directories, etc, unless anonymous has been granted permission to view user profiles.
>
> ### Solution for JIRA Service Desk customers {#toc-hId--899985159}
>
> Link JIRA Service Desk project to Confluence space to allow customers to have access to knowledge base in **Project Settings -\> Knowledge Base**.

Please feel free to also join in on the conversation already happening on the request. There are a few suggestions as well as ways users propose to work around it.

Let me know if you have any questions about it.

Regards,

Shannon


Tags: jira
Confluence "Changes Saved" but content missing
Asked by Scott McGillivray:

Hi all,

I've fought with this quite a bit over the past month or so, and it's finally driven me to distraction. I haven't seen any other posts around this, but it's happening to me on different computers and browsers so I don't think it's isolated.

What happens is this: I write a document in the Confluence editor, and the whole time the auto-save seems to be happening. There's no manual save button, so I just have to trust it. Then, after spending 2 hours writing content, I click the "Preview" button to see how it looks and half of my work is gone. Not just at the bottom, but random blocks of text in the middle, some images but not others, with no clear pattern.

Does anybody else see this too? Is there a way to not have this happen? I guess I can copy/paste everything out to Word or something, but then I'll lose my formatting and images.

And yes, I've done the Level 1 support stuff: cleared browser cache, logged off/on, tried different browsers, even different computers. It sure would be nice to be able to actually trust that "Changes Saved" means what it says, or to have a way to manually save everything. If anybody else has had this problem and overcome it, I would be incredibly grateful for your advice.

Thanks,  
Scott


Answers:
author: Stephen Sifers
body: Hello Scott and welcome to the Community,

We looked into the issue a bit and determined that we need to open a support case for this. With this said, I have opened a support case on your behalf and you should be getting an email from support soon.

Regards,  
Stephen Sifers  


Tags: cloud

confluence-cloud

save
Activity stream widget doesn't allow link selection, anyone know why?
Asked by Chris Mitchell:

Okay - perhaps a bit of a cryptic question. I have set up a status page in Confluence, adding a JIRA activity widget, which as I would expect, list who is doing what (based on the filter I applied)... but, when I select the user's name, to review their profile, I receive "

We can't find that page. This could be because:

* The page doesn't exist.
* The page exists, but you don't have view permission for that space."

If I select a link to the JIRA activity mentioned in the widget, I get exactly the same message.

Note that the link to JIRA for whatever reason, has a confluence 'browse' link followed by the JIRA key in the URL.. not what I would expect.

This occurs whether I'm logged in as a 'user' or as the admin. Very... puzzling.


Answers:
author: Daniel Eads
body: Hey Chris,

Sounds like a bug! (or maybe misconfiguration, but likely bug!)

I'm assuming you're on Confluence Server - what version are you running? Also can you provide a screenshot or the full URL (you can \*\*\*\* your subdomain/domain) that the activity stream seems to be generating?

Thanks,  
Daniel


Tags: activity-stream

questions-for-confluence
Too many redirect for Confluence behind IBM reverse proxy HTTPS - base url keep appending junction
Asked by Andrew_Zhao:

**Too many redirect and URL keep appending with Junction name**

**[https://www.sample.com/confluence/confluence/confluence/](https://www.sample.com/confluence/confluence//confluence/)...**

Confluence is behind IBM reverse proxy with HTTPS

**Base URL:** <https://www.sample.com/confluence>

Reverse Proxy Junction Name: /confluence

Junction Type: TCP at port 8090 on Confluence backend server

**Tomcat server.xml**

\<Connector port="8090" connectionTimeout="20000" redirectPort="8443"  
maxThreads="48" minSpareThreads="10"  
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
scheme="https" secure="true" proxyName="[www.sample.com](http://www.sample.com)" proxyPort="443"/\>

Fiddler log

1. /confluence

2. /login.action?os_destination=/confluence/

3. /confluence/dologin.action

4. /confluence/confluence/

5. /confluence/confluence/confluence

Message Noted: **Looks like we lost your session.**

Followup - after changing junction type to transparent and set context path to /confluence, the URL no longer appending. However browser page still keeps redirecting and refreshing.

\<Context path="/confluence" docBase="../confluence"


Answers:
author: Daniel Eads
body: Hi Andrew,

Ok - looks like you've discovered from the reverse proxy guide ([this one's Apache but the Confluence-side changes will still be the same](https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-apache-http-server-mod_proxy_http-806032611.html#ProxyingAtlassianserverapplicationswithApacheHTTPServer(mod_proxy_http)-2.Setthecontextpath)) that the context path needs to be set in **server.xml**. Excellent. Just want to confirm you've restarted Confluence after adding that in.

Next up, the base URL in Confluence needs to be updated. This will be pretty straightfoward - it's going to be **<https://sample.com/confluence>** and can be set from the General Configuration page:

1. Choose the**cog icon** ![](https://confluence.atlassian.com/doc/files/148592/704578493/1/1422395012836/Cog.png), then choose **General Configuration** under Confluence Administration
2. Choose **General Configuration** in the left-hand panel
3. Choose **Edit**
4. Enter the new URL in the **Server Base URL** text box
5. Choose **Save**

(this procedure and [more info about the context path here](https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html))

I'd recommend doing a hard refresh the first time you load Confluence up after this to make sure your browser is getting "freshly" generated URLs from the Confluence server.

At this point if you're still seeing issues, it's probably not on the application side. I'm not familiar with websphere configurations but am happy to take a look at your configuration if you can paste the relevant bits if there's still trouble.

Cheers,  
Daniel


Tags: confluence-server

server