youngmon/atlassian-qna huggingface dataset:
cannot upload attachments to my space
Asked by yundong.li:

I cannot upload attachments to my space.

and I tail -f atlassian-confluence.log, there is some error:

ERROR \[http-nio-8090-exec-7\] \[com.atlassian.xwork.FileUploadUtils\] checkMultiPartRequestForErrors java.io.IOException: Unexpected EOF read on the socket

But I do not how to solve it.

can you help me ,

thank you very much.


Answers:
author: Milan Chheda [INFOSYSTA]
body: Hello [@yundong.li](/t5/user/viewprofilepage/user-id/4248420) ,

This problem can be due to multiple reasons, for example, network connectivity, storage space, etc.

1. Can you let us know if you are behind a firewall or proxy? Can you bypass that and see if you are able to upload the attachment?
2. Does anyone else run into this issue?
3. Does the issue occur no matter your network, location, machine, or browser?
4. Is this for specific attachments? When it occurs with an attachment, does it happen every time?

Thanks,  
Milan


Tags: confluence-server

server
Confluence site XML import failed due to duplicate entry '' for key unq_lwr_username
Asked by Arnaud BUTZBACH:

After a disaster (physical server lost in flames), we attempted to restore our Confluence Server instance from an XML backup.  
The import fails with a known error com.atlassian.confluence.importexport.ImportExportException: Unable to complete import because the data does not match the constraints in the Confluence schema. Cause: MySQLIntegrityConstraintViolationException: Duplicate entry '' for key 'unq_lwr_username'

There are available workaround when the entry is not null or when the original database is available (Ha Ha!).

We are running Confluence 6.13.8

The entities.xml file alone is 1.8GB and the import takes days. So that playing with the database while import is running is feasible.

Any help welcome !


Answers:
author: Fabian Lim
body: Hi [@Arnaud BUTZBACH](/t5/user/viewprofilepage/user-id/3750415)

I found this KB article that will help other admins if they encounter the same issue: <https://confluence.atlassian.com/confkb/confluence-site-xml-import-fails-with-duplicate-key-error-438993638.html>

Regards

comments: author: vajraboy
body: MySQLIntegrityConstraintViolationException: Column 'USERNAME' cannot be null


author: ???
body: ???? ?????


Tags: confluence-server

server
trouble of confluence 6.5 to connect mysql 8 on ubuntu 20.04
Asked by zhihui zheng:

Hi. I have an a little bit old version of confluence 6.5 to run on my ubuntu 18.04 for a while. The database was mysql 5.X.

Recently, I upgrade my ubuntu to 20.04 and also upgrade the mysql version to 8. Now it seems that I can not use my confluence now since it reporting:  
MYSQL isolution level could not be read.

I did spend lots of time to find out that I also need to download new mysql-connector-8.xx.jar and put it to the right folder. But the problem is that even I managed to get the new mysql connector jar file and put into the right folder. I still could not have confluence 6.5 to connect to mysql (I did stop/start confluence when doing so).

Is there anyone can help me on this please? There are lots of my personal data on confluence. Thank you in advance.


Answers:
author: Gonchik Tsymzhitov
body: [@zhihui zheng](/t5/user/viewprofilepage/user-id/4303677) Hm, if I were I will start upgrade of Confluence at least to 7.2 version.

<https://jira.atlassian.com/browse/CONFSERVER-52665>

Because too risky works with unsupported 8.0 and old Confluence.


author: Nic Brough -Adaptavist-
body: What does the log say the database connection errors are when Confluence starts up?


author: zhihui zheng
body: btw, isolution level is correctly configured in mysql 8:

Type 'help;' or '\\h' for help. Type '\\c' to clear the current input statement.

mysql\> SELECT @@GLOBAL.transaction_isolation, @@transaction_isolation;  
+--------------------------------+-------------------------+  
\| @@GLOBAL.transaction_isolation \| @@transaction_isolation \|  
+--------------------------------+-------------------------+  
\| READ-COMMITTED \| READ-COMMITTED \|  
+--------------------------------+-------------------------+  
1 row in set (0.00 sec)


Tags: confluence-server

server
How can I solve the problem with attachment error winmail.dat from Outlook?
Asked by Jonathan Santos:

My cards that are made from Outlook with attachments has a problem, the archives are corrupted as the format winmail.dat.Since May-8 I have the problem with attachments made from Outlook 2016. I just did this procedures, but nothing solve my problem: <https://help.trello.com/article/774-emailed-attachments-show-up-as-winmaildat-file>

Someone have a solution to this problem?

Thank you.


Answers:
author: Jonathan Santos
body: The problem has been solved. I don't know how.


author: Marta Galofre de Alos
body: Hi Jonathan,

Thanks for your question.

If the card is shown as a winmail.dat file, that's what is being sent to Trello. There's no way that our side could have an impact on this since we don't generate these kinds of files, only Outlook does.   

Cheers,

Marta


Tags: attachment

ms-outlook
Trello email notifications not working
Asked by paulconversio:

Hi guys,

I used to receive Trello email notifications for relevant boards, lists and cards I subscribe to. However these no longer come through and this has been going on for months. It was working perfectly and then one day the notifications just stopped.

I've tried everything to diagnose the issue without success:

* I've checked to see that I am still subscribed to trigger the notification. I have selected the 'watch' option on all boards (this was already selected and has not changed)
* I've checked my spam folder and as a precaution I added the do-not-reply@trello.com email address to my contacts
* I've used the test notification service (<https://trello.com/test_notifications>) and it returned the message: "Successfully sent a test notification to \*my email\*" but no email arrived
* I've tried switching from my work gmail address to a hotmail address

Can anyone help me identify the issue? The email notifications were a great way of managing the workflow

Thanks

Paul


Answers:
author: Torben_trello
body: Please reach out to trello.com/contact with the email address registered. We'd be happy to take a look from our end.
Best tool for capturing screenshot and creating Trello cards
Asked by Emilio Gagliardi:

Hi Gurus,

I'd like to know what people are using for taking screenshots in Chrome and creating Trello cards from them. I'm a web developer, so I'm constantly taking screenshots. Currently, I'm using the Chrome extension, "awesome screenshot" and it works great, but as far as I can tell there is no way to integrate the output directly to trello. You have to save the file locally, and then go through the manual process of attaching the image to a card.

I notice that marker.io seems to appear everywhere, but I don't like the idea of signing up for an additional service that I have to pay for to remove ads, and I do not want to deal with ads while taking screenshots.

I'm comfortable using Zapier if that's the only way to achieve this easily.

Thank you kindly for any guidance.


Answers:
author: eric mark
body: **By far greenshot, free, simple and fast to use. We searched yrs for this and greeshot by far. We like so much we donate money to support them**


author: Amos
body: I used Capture for Trello for a long time with excellent results. Since the last update it would not let me capture without getting a marker.io account which I am not interested in. Is there a solution or workaround?


author: Jennifer Casler
body: The chrome extension Capture for Trello works great. A card pulls out from the side of your screen, and you can even add in details, like the URL, or any other comments you would like, without jumping into the trello board.


author: Larry Keyes
body: SnagIt. -- costs a bit but is really worth it. They have a trial version.

comments: author: Emilio Gagliardi
body: Thank you Larry :) I've looked into SnagIt and a few other options. Right now, the easiest and cheapest solution is to use Awesome Screenshot. With the free version, I can save the screenshots to my GDrive and copy a link from there.

And when I paste that link into Trello, the image auto-populates so I'm good.

Warmly,
Trello stopped working on Android (KitKat)
Asked by Fernando Jorge:

When I was logged in, I couldn't sync anything. It said there was no data connection, even though I was online. Then I logged out and can't log back in anymore. I get this message "Looks like Trello is having some issues. Please try again later". I've tried uninstalling it, clearing the storage, etc. Just stopped working.


Answers:
author: Boris Starosta
body: <https://community.atlassian.com/t5/Trello-questions/no-data-connection-unable-to-sync-board-unable-to-sign-in/qaq-p/794709>

We need to make some noise about this!


author: Miroslav Chvatal
body: ...I have exacltly the same problem...and no answer from trello helpdesk...
Calendar
Asked by Luis Angel Santiago:

I'm new to Trello and using the basic mode and I can't see the calendar view in my board.

How do I get to it?

Many thanks to the community


Answers:
author: Gonchik Tsymzhitov
body: Hi Luis,

Please, check this doc

<https://help.trello.com/article/811-viewing-cards-in-a-calendar-view>

Cheers,

Gonchik Tsymzhitov

comments: author: Luis Angel Santiago
body: Thank you for your response, but Calendar button doesn't appear in my screen and I don't know why
Calendar settings
Asked by Lucy Thorpe:

I've imported my Trello calendar into my Google cal, but the settings are time zone UTC 0 - I'm based in Bangkok, UTC +7, anyone know how to change this please?


Answers:
author: Torben_trello
body: Trello stores dates in [UTC](http://en.wikipedia.org/wiki/Coordinated_Universal_Time)/GMT, however it displays (and interprets) dates and changes in your local time zone (i.e. whatever your OS/Browser are set to), so the Calendar feed will always show up as UTC/ GMT, as this is how we store due dates in the system.  

For this to match your local time zone, please ensure that your browser and the Google Calendar that you feed into is set to your correct local timezone - The times should then show up correctly in the Calendar app.

comments: author: Lucy Thorpe
body: Thank you, that makes sense now


Tags: calendar

google
Dropbox Powerup
Asked by Mellanie Wulf:

Hi,  

I am using Dropbox Business and I have both ***T** **eam folders*** and a ***Member Folder.***   

When I select ***attached a file*** I am able to choose files from both my Dropbox ***Team Folders*** and ***Member folder*** however when I select ***attached a folder*** I am only able to share folders from my Dropbox ***Member Folder.***   

Is there a way to ***attach a folder*** from ***Team Folders*** using the Dropbox Powerup?  

Thanks for any advise you may have.


Answers:
author: Marta Galofre de Alos
body: Hi Mellanie,

Could you please try revoking access from Dropbox to Trello and then enable the Power-Up again? To revoke access, go to your settings by clicking on your avatar, scroll down to "Applications" and hit the "Revoke" button next to the Power-Up.  

Also, can you try clearing your browser's cache and cookies? That will clear out old session data and should get everything back up and running. Instructions for doing that are here: <https://kb.iu.edu/d/ahic>

If that doesn't help, please reach out to us at trello.com/contact so we can continue to troubleshoot this.

comments: author: Mellanie Wulf
body: Thanks Marta,  

I followed your instructions.  

I didn't have the Dropbox Powerup visible in the my Avatar settings under 'applications' (only Trello IOS) however I did disable the Power Up on my board, clear my cache and enable again.  

Unfortunately this have not enabled me to access my Dropbox Team folders.  

I would appreciate any assistance.  

Kind regards  
Mellanie Wulf
How do I move a board from Personal to My Projects?
Asked by Linda Slatt:

I started using the free Trello and created multiple boards that have emerged to team use. How do I move them from Personal to My Projects or Team Projects?


Answers:
author: Stef
body: Hi [@Linda Slatt](/t5/user/viewprofilepage/user-id/1358911) ?

You can move a personal board to a team board by changing the board's team. You'll also need admin permissions to do so.

You can move the board by either changing the team from the board's settings, or by adding it to the team by clicking on the team drop-down menu. See the screenshot below:

![Screen Shot on 2018-05-10 at 07_17_59.png](https://community.atlassian.com/t5/image/serverpage/image-id/21677iCC677A9DFBB32BE9/image-size/large?v=v2&px=999 "Screen Shot on 2018-05-10 at 07_17_59.png")

You'll find steps for both options in [this article](http://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs). ?
How to organize/manage multiple resources' task schedules
Asked by chad_blichfeldt:

What are some suggestions for organizing task lists by resources (individuals) in Trello?

I need to be able to schedule descrete tasks, for multiple individuals, across our organization. I need to have the ability to view tasks by individual in order to view status. In addition, I need the ability to label tasks by type.  


Answers:
author: Mike
body: Hi Chad,

Are other people going to be viewing this as well, collaborating? Or is this just for your own tracking purposes?

Trello can do all of the things you've listed there, but keep in mind that if you add multiple people to that board, they'll all be able to view all content on the board, including all cards assigned to other people.

A good place to start might be out Inspirational Boards gallery, which can give you a great idea of what's possible, as well as how other people set up their boards and get working:

<https://trello.com/inspiration>
Power ups not working
Asked by Tim Wilson:

We.ve had a massive disconnect with our power ups and reporting just doenst work. Appears to have coincided with yesterdays outage. We submitted a ticket last night at 6pm EST and have not gotten a response nor an automated response from email support

anyone have any idea whats going on or is anyone having similar issues?


Answers:
author: Jodi LeBlanc
body: Did you solve this issue? If so, did you disable and re-enable the powerups to make it work again?
How can you reopen a closed board if you're not a board admin and the board admin is not available?
Asked by Susan Murray:

Need to reopen closed boards. Board admin is a former employee.


Answers:
author: Matthew N
body: Hello Susan,

My name is Matt, I am a Trello Expert.

While Trello Support is not able to make administrative changes on behalf of a user, there's some guidance on how to potentially overcome the issue at hand. Please check out <http://help.trello.com/article/768-changing-the-admins-of-a-team-or-board> for more detailed information about that.

Otherwise, there's not a way to reopen the closed board without contacting the admin to do such,
combining JiraCore and Trello
Asked by Zied Kerkeni:

hello,

Can I combine Jira Core and Trello ?

I have the need to do teams cards (trello) and I have some tasks that need workflow (jiracore), so how can I do to combine them. I have tral versions of trello and jira core separately.

thanks a lot.

zied


Answers:
author: Crystal Davis
body: Hi Mohamed,

Crystal from Trello Support here!

There is a Power-up that you can use to link Jira and Trello. You can find out more here: <http://info.trello.com/power-ups/jira>

I hope that helps!

comments: author: Zied Kerkeni
body: thank you Crystal for the response,

I think that it's about Jira not "JiraCore" product wich I asking to.

best regards,

zied.


Tags: jira-core
Email to Card: Send custom field data?
Asked by Chris Bloomfield:

When emailing a card to Trello, is it possible to populate the card's custom fields?

*References:*

[Emailing to cards](https://help.trello.com/article/809-creating-cards-by-email)

[Custom fields powerup](https://help.trello.com/article/1067-using-the-custom-fields-power-up)


Answers:
author: jeffreylees
body: Not that I can find. You can do it via the API, but I was actually just researching this same thing for one of my boards, where I was hoping to make use of custom fields, but all cards there are created via email, so probably not happening for now :/

comments: author: System
body: Hello, that can be done through some tips :)


author: dStudio
body: Really? We're looking to do this.


Tags: custom-field

email
Trello android app not syncing, then reinstalled app and now i cant login or even create a new acct
Asked by Jordan Scroble:

Yesterday my android app stopping syncing. I was on WiFi and cell network so that was not the issue. I cleared app cache, but that didn't work. I uninstalled then reinstalled the app and now I can't login at all. Says sorry tell is having issues right now, try again later. My wife is able to use her app just fine.


Answers:
author: Boris Starosta
body: Several people are having this problem. See answers to my question here:

<https://community.atlassian.com/t5/Trello-questions/no-data-connection-unable-to-sync-board-unable-to-sign-in/qaq-p/794709>

We need to make some noise about this!


author: Joviano Jacson Kleinert
body: I have the same problem with my Trello for Android. I cleared the cache and the problem persisted. I uninstalled and installed, but now I can not sign in with my Google account. Other people at my job work well with Trello on Android. On the desktop, my Trello works well. Can someone help us? Greetings.


Tags: android

app
Time reports are showing up as links in iPhone app view
Asked by Loraine:

Hello helpful people!  

I'm not sure if this is a structural limitation or a glitch: I'm currently testing out a few time-tracking power-ups (TimeCamp and Harvest) and while they give you a handy time report right in your card in the browser view, when I check it on my phone app it is a link. Which is far less handy. I don't want to leave the app to get this info, I want it to be an in-card feature.  

Any ideas or other recommendations would be greatly appreciated, thanks!


Answers:
author: Torben_trello
body: Please note that the two solutions are not developed by Trello. As the integrations offered by the services are currently only available for the browser, we can only link to them when using the app for now - sorry.

comments: author: Loraine
body: Ah that makes sense. Thanks!
Apontamento de horas trabalhadas
Asked by Daniel Costa de Paula:

Gostaria de saber se ? poss?vel controlar quantas horas foram trabalhas em cada tarefa. Entrei hoje no Trello e estou procurando um substituto para o ClokingIT. Preciso apontar as horas que cada um da equipe trabalhou em um projeto ou tarefa. Existe essa op??o?


Answers:
author: Tiago
body: D? para integrar com Toggl:

<https://toggl.com/trello-time-tracking/>

Essa ajuda lista diversos outros servi?os similares:

<https://help.trello.com/article/941-time-tracking>
What are the Placker features as power ups in Trello?
Asked by Jose Andrade:

Hi there, I'm about to join Trello Business Class for my team and wanted to know if all features described in the link below for Placker power up will be included in my membership?

<http://info.trello.com/power-ups/placker>

cheers


Answers:
author: marc -Collabello--Phase Locked-
body: [@Jose Andrade](/t5/user/viewprofilepage/user-id/1353609)No Placker is NOT included in your business class membership. You must add a separate subscription to enable Placker.

The Placker subscription is with Placker, not Trello.


Tags: power-up
How to create a checklist to select items you want rather than cross them off?
Asked by Todd Oeftger:

I have created a checklist of items that when selected, users will want from the list, but when using the checklist provided by Trello, the items selected are crossed off, which makes it confusing for my new users. Is there a plug-in that might work?


Answers:
author: Matthew N
body: Hey Todd

Are you just wanting the checklist item to be selected, but not be crossed off? If so, try this Chrome Extension <https://chrome.google.com/webstore/detail/trello-no-strikethrough/jalipphihlpncggkbgmhdanibebphhkb>

comments: author: Todd Oeftger
body: Ok. That works from a Chrome browser, but does that mean for everyone else on my team using that board, needs to be using Chrome and the extension?


author: Matthew N
body: Yes, everyone will need to use the extension to have the checklist items not struck through


author: Todd Oeftger
body: Hmm. It looks good on my end, but I have non technical clients that will have enough trouble accessing and creating a Trello account. I can personally overlook the strikethroughs, but others will be confused by it and think that they are NOT selecting items crossed off. It would be so much easier if the checklist would not strike through the words. then the checklist could work either way you want to present the data. Thanks for your help Matthew N
Change the Height of Cards or make the say show more
Asked by Sean McNeely:

Can I change the Height of the Cards or make them say show more so they aren't so long on the page, where we have to scroll down.


Answers:
author: Matthew N
body: hey Sean

No, there's not a feature to accomplish this. You can submit it as a feature request by sending an email to 'feature-ideas@trello.com'
Is Trello down right now?
Asked by Jorge Handl:

I'm getting blank pages, "page not found" messages, timeouts... It works fine from the mobile app but not from the web app.

Edit: turns out the mobile app shows boards but they're not being updated.

Edit2: Seems to have been fixed! :)


Answers:
author: Oscar Triscon
body: Yes: <https://www.trellostatus.com/incidents/6y6g77v4zv4v>


author: Jorge Handl
body: Nice, thanks!
notifications in new Trello platform
Asked by Katrina Snow:

Hi Trello Community! I am having some issues finding a notification once I have read it from the right side notification bar... once it is read it disappears and I have a ton of board, so I am having a hard time relocating the original notification to make a comment on the thread - any suggestions?


Answers:
author: Stef
body: Hi [@Katrina Snow](/t5/user/viewprofilepage/user-id/1350063) ?

I usually go back to recent notifications by clicking on the bell icon at the top-right side of my board or the Trello dashboard. They should be listed even after reading it once.

![Screen Shot on 2018-05-09 at 05_52_50.png](https://community.atlassian.com/t5/image/serverpage/image-id/21577iC0DD2E29E361B34B/image-dimensions/621x256?v=v2 "Screen Shot on 2018-05-09 at 05_52_50.png")

You mentioned that you had a lot of boards. Is it that it's difficult to find because of so many that had popped up for you?


Tags: notification
Change dropdown option on custom field
Asked by Ashley_Abell:

I keep getting the following response: **Invalid custom field item value.**

I've tried using both of these in the request body but neither work

**{"value":{"dropdown":"text"}}**

**{"value":{"list":"text"}}**

**{"value":{"list":"{idOfDropdownOption}"}}**

**{"value":{"dropdown":"{idOfDropdownOption}"}}**

A normal text/number field works perfectly but can't figure out why the dropdown one doesn't work at all.


Answers:
author: Oscar Triscon
body: Hi Ashley,

Try it like this:

```
PUT 1/cards/<card_id>/customField/<field_id>/item
```

With payload:

```
{ "idValue": "<value_id>" }
```

I.e. for options, you need to set **idValue** instead of **value**.

comments: author: Ashley_Abell
body: Thanks, that's worked.

Bit confusing as there's nothing in the documentation about this changing.


author: Chris_Stewart
body: I have a similar problem. Below is a small snipit of what I currently have. Customfield 11111is multi-select field that works as is but I keep getting errors on the dropdown (customfield 33333). Where am I going wrong?

{  
"fields": {  
"project": { "key": "PROJECT" },  
"customfield_11111": \[ {"id":"22222"} \],  
"customfield_33333": {"idValue":"44444"},  
}  
}

comments: author: Chris_Stewart
body: I found my error. I just had to remove Value from idValue and it worked.


Tags: api

custom-field

list

select-list