youngmon/atlassian-qna huggingface dataset:
I'm trying to move a board from 'Trello Workspace' to 'Personal Boards' but doesn't work?
Asked by dan wal:

I'm on the 'free' tier Trello and have created a board in 'Trello Workspace' that I want to move to 'Personal Boards' but Trello does not give me the option to 'Change Team' in the Settings menu?

The Settings have the option to 'Change Team' - but does not give me the option to choose 'Personal Board' in the drop down menu. The Settings only allows me to keep the board in the 'Trello Workspace.'

On the board Homepage 'Personal Boards' row, I've clicked '+' to 'Create new board' but the team it defaults to is 'Trello workspace' and not 'Personal Boards'.

I already have 1 x Personal Board setup (from 2+ years ago) and now I want to create a another Personal Board. Is it no longer possible to create a Personal Board in the free tier on Trello? If so, how do I do this?  

Thanks, D.


Answers:
author: Michael Pryor
body: This article should help: <https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: dan wal
body: Thanks for your speedy response and help Michael. Much appreciated! ;-)


Tags: board
Shortcuts doesn?t work
Asked by Alberto:

Hi. I am using Trello in my iPad Pro 11 with iOS 14.2 and a smart magic keyboard, but the shortcuts, any shortcut doesn't work. Did you something with the last update? Because before it was working properly...


Answers:
author: Soumyadeep Mandal
body: Hi [@Mcgyver](/t5/user/viewprofilepage/user-id/4170673) ,

Welcome to the community!

There was no new update on shortcut change! It might be a problem with your device/app!

Just log out of your account clear cache \& data and then log in to your account!

I hope it will solve your issue!

Shortcut Reference:

<https://trello.com/shortcuts>

<https://blog.trello.com/trello-keyboard-shortcuts-infographic>

<https://trello.com/c/3qLapR5l/71-move-cards-with-keyboard-shortcuts>

<https://blog.trello.com/popular-trello-keyboard-shortcuts>

<https://help.trello.com/article/798-using-keyboard-shortcuts-in-trello>

comments: author: Alberto
body: I did, but didn't work... I think is related with the update.. If before shortcuts worked and now not... I dont know. There were useful...


author: Soumyadeep Mandal
body: Hi [@Mcgyver](/t5/user/viewprofilepage/user-id/4170673) ,

You can ask Trello support [HERE](http://trello.com/contact)
Is Trello supports video chat?
Asked by Rakesh Parmar:

I have to confirm that, Is Trello provide any kinds of one-to-one or one-to-many Video call SDK for android? Please respond me with desire answer. Thank you


Answers:
author: Vero Rivas
body: Hi [@Rakesh Parmar](/t5/user/viewprofilepage/user-id/4170661)

Take a look at this post to see if it can help you

<https://blog.trello.com/trello-integration-google-hangouts-appearin-video-call>

Regards

comments: author: Rakesh Parmar
body: Thank you so much [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)
Masquer une partie du tableau ? un utilisateur
Asked by Maude GAUGUET:

Bonjour,

J'ai cr?? un tableau Trello qui est partag? ? mon ?quipe.

Une personne en dehors de l'?quipe doit avoir acc?s au tableau mais je ne souhaite pas qu'elle puisse avoir la visibilit? sur l'ensemble des listes et/ou cartes. Comment proc?der pour lui masquer certaines informations? Sachant qu'elle doit pouvoir par contre, entrer des cartes et donc avoir un droit de modification sur ce tableau et non uniquement de lecture.

Merci par avance et belle journ?e


Answers:
author: Soumyadeep Mandal
body: Hi [@Maude GAUGUET](/t5/user/viewprofilepage/user-id/4170632) ,

Welcome to the community!

Basically, if you give permission to a person to view a board (guest) which was a minimum required permission in Trello, the user will able to view all the cards present on the board!
Cover "ghosting": Why is the card front behaving odd?
Asked by Andy - PTC Redundant:

++**"Ghost" Cover**++

I have this one card that is showing none of the custom fields/checklist/comments/etc. items and shows the card title ghosted over the cover... when I remove the cover everything is fine.

This does not happen on any other card at all, new or old and I am not aware of this bug nor new functionality (be it testing or otherwise)

I have done a TEST whereby I recreate the card from scratch with the exact same details and cover and it didn't happen  

++**With and Without Cover:**++

![Untitled2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/119301i0BE5FD3905C934D2/image-dimensions/485x163?v=v2 "Untitled2.jpg")

++**Duplicate Test**++

Everything was fine - really odd!

Nota bene: copying card KEEPS the same 'ghosting' ???

![Untitled3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/119308i16C4FD12F6961592/image-dimensions/237x237?v=v2 "Untitled3.jpg")

++**Board overview**++

As can be seen (barely, confidential info on this one) all other card covers are fine

![Untitled1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/119304iF996047DBFCB22F7/image-dimensions/419x222?v=v2 "Untitled1.jpg")


Answers:
author: khanh
body: This is expected functionality. When you select the "full" card cover size, everything except the name of the card is hidden.

comments: author: Andy - PTC Redundant
body: WOW... thanks for that [@khanh](/t5/user/viewprofilepage/user-id/502155) - can't believe I never knew that!! ??


Tags: bug

card

clover

css

error
Tous mes tableaux ont disparus
Asked by geosas rennes:

Bonjour,

Perdu tous mes tableaux depuis que j'ai ?t? contraint de cr?er un compte atlassian qui pointe vers mon compte google, propri?taire d'une vingtaines de tableaux hautement strat?giques.

Impossible de faire machine arri?re !

Page blanche, 0 tableau accessible aujourd'hui !

PLEASE HELP !


Answers:
author: Cody C.
body: We're glad to help investigate further, would you mind writing in to us through our contact page, we have access to other tools to help us investigate there! You can find our contact form here, we'll keep an eye out for your reply: <https://trello.com/contact>
All members of a card --> new card
Asked by Mike Finch:

Hi all,

Im looking for a solution or way to add all members of a card, to a new card automatically based on criteria in Butler.

For example if i have a "Sales Team Roster" card, and i want to copy all the members to a new card based on certain criteria in Butler, how could i do this?


Answers:
author: Michael Pryor
body: This isn't an answer per se : <https://medium.com/sendboard/how-to-automate-card-assignment-in-trello-round-robin-style-9f151832102d>

I think the only way is to use the action "add member" and list out your members in the action (not by using a cards membership)

comments: author: Mike Finch
body: That only automates adding single members in turn to a card. I want to add all members.


author: Michael Pryor
body: Add multiple actions for each member?


author: Soumyadeep Mandal
body: Hi [@Mike Finch](/t5/user/viewprofilepage/user-id/4170518) ,

Please read this article <https://blog.trello.com/butler-power-up-trello-automation>

comments: author: Mike Finch
body: Im already comfortable using Butler. There is an option to remove all members of a card based on a trigger, but not to add all the members of a board to a different card. Any suggestions for a workaround?
Hello Team, we need Atlassian's Tax Residency certificate for India, Please provide.
Asked by Somashekar V:

Hello Team,

We have Atlassian subscription , our registered entity is in India (Bit Order Technologies Pvt Ltd).

As per India Income tax we are liable to deduct TDS on your services, to deduct TDS at lower rate we need tax Atlassian's India Tax Residency Certificate.


Answers:
author: Soumyadeep Mandal
body: Hi [@Somashekar V](/t5/user/viewprofilepage/user-id/4170237) ,

Welcome to the community!

In this case, you can contact Trello Team and ask Trello support <https://trello.com/contact#/>
Setting up a client request form to come straight in to Trello
Asked by Claire Howell:

Hi, I'm trying to create a basic client request job form, that members of my organisation can fill in and it gets submitted via my Trello account. These members of my organisation are not Trello users and the form will be a standard form that everyone will use. Ideally they will all have a link to this form and it is repeatedly used. So no need for me to send this form out every time someone wants me to do a job. ie they can bookmark the link. Is this something Trello does in the PowerUP


Answers:
author: mustafa sener _Hipporello_
body: Hi,

You can use Hipporello for this purpose. Hipporello enables your external users can create Trello cards via forms or emails. It is built for Trello users. It supports automation like send a message when the card created. Once the card is created, you can further communicate on the Trello card. Any email replies from users will also be added to the card.

You can get all the details about Hipporello from our website

<https://www.hipporello.com>

comments: author: Claire Howell
body: Thanks so much, that's just what I'm after!


author: mustafa sener _Hipporello_
body: You are welcome!
I am so unhappy with the support! I cannot pay for 9 users on my only board that I share as a teache
Asked by Emafsheen:

Hi

I Just received/ was billed for 8 additional users for the period Nov- August 2021.

I am not able to pay for this huge sum!

I only use one board to share with students as they can view/ download the lecture notes and video links, sometimes report if assignments were submitted. There is no other need for team collaboration. Also, I only need this for 2 months at most.

I have been trying to contact Support for so long and not getting any valid response other than the standard message!!

I've tried adding users as a guest

I don't have an option to add guests somehow??? why in the world is this so confusing, I have a guest button but can't add guests unless they are members. (which means I pay for them)

I am going to switch to a better project management tool. unfortunately, I got Trello for free, then tried business, and was never informed of this extraordinary amount I would pay! Can someone really get back to me to relieve me of this or at least guide me to a monthly payment option now so I can discontinue if my purpose is not solved


Answers:
author: Michael Pryor
body: In the top right of Trello, click on your face/initials and then select Help and send us a message. Support will be able to process a refund for you.


Tags: atl-rvw

atlassian-support

billing
How do I remove boards from a team when "none" is not given as an option?
Asked by Maloma:

I set up Boards as a team but then when I copied templates from elsewhere, they were automatically assigned to that team. I've tried to remove them from the team, using the "Change Team" option but no other option is given (i.e., no "none" as the tutorial suggests there should be) but the name of the team. How do I remove boards from a team when "non" is not given as an option?


Answers:
author: Michael Pryor
body: The way to create what used to be called a Personal board is to set the visibility to Private. You can't create boards outside of a team/workspace.   

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

comments: author: Maloma
body: Thanks.

Did this just change--that you can't have unlimited personal boards on the free version?

I still have "personal" boards (labeled as such on Trello) but every template I try to copy over to personal, automatically goes to a Team.

M \<\>\<.


author: Maloma
body: Thanks for the link explaining the change.

M \<\>\<.


author: Soumyadeep Mandal
body: Hi [@Maloma](/t5/user/viewprofilepage/user-id/4137861) ,

Welcome to the community!

You can create your own team where you will be the admin and the only person who exists in that team then move the board from the existing team to your own team!

comments: author: Maloma
body: Thanks but with the free version, you are only allowed 10 boards for a "Team". I would like to move my "team" board to "personal". When I copied boards from someone else, it automatically went to the team, instead of personal, which limits me to 10 boards...
I lost the text in a checklist that is in a card. Is there some way to rewind the board to get it?
Asked by Lewis Erskine:

This morning I made a card (on my iPad, running latest iOS Trello). In the card I made a Checklist. When I last added an item there were four items. When I returned to the card (on my iPhone SE) the Checklist said "0/4" but there were no items in the Checklist.

I assume it was a sync issue but I need those items. I don't remember them all.

Is there anything I can do to get them back? Some apps (e.g. Google Sheets) keep a running version history. Does Trello do that? I was confused about what was happening when I first realized this and made a second checklist, but it has no items.

I have looked for ways to move backward in time through the sync history but could not find a way. I searched for words I could remember but "no cards" contained them. (I admit, I still have trouble finding the controls with this app, trouble finding the switch I want to flip.)

Can you help me?

Thank you.

\[to the right it says "include relevant screenshots" and I would like to, but I see no way to attach a screenshot on this webpage.\]


Answers:
author: Stephen Addis
body: I always make backup copies of the boards, just call them BAK with date and then board name.  

Then, if there is an issue, I can go to a card and copy it over, or substitute the full board if somebody has been naughty.


author: Lewis Erskine
body: I closed the app. Flipped the 'clear cache' switch, in iOS Settings. Reopened and all was well.

PHew!

comments: author: Andrea Perrett
body: This worked for me too.
Does Trello work on Apple silicon?
Asked by Tom Wolsky:

A quick question: Does Trello work with Apple silicon? Does it run in Rosetta 2? Or both?

Thanks very much.


Answers:
author: Lachlan Macnish
body: Actually the answer is - yes it will run on Apple Silicon either way.

If the web-app: then that's dependent on the web browser (so if you run it in Safari then it's running on Apple Silicon).

If the native-app (App Store) then no, it will be Rosetta 2 because the change log doesn't show any updates for 5 months.

And I guess for the native app it could just be running in WebKit rather than being a full-native app, in which case I assume that's now Apple Silicon also. Although maybe that requires the developer to first cut-over the base-app in which WebKit is embedded first (probably - I know that's the case for a lot of integrated software - it's one way or the other but not a mix of both).

But either way, I doubt you'll even notice a difference whichever the answer.

comments: author: Tom Wolsky
body: Thank you very much. Great to know the standalone application will run.


author: Lachlan Macnish
body: The answer would be a definite yes for does it run on Apple Silicon because of Rosetta 2/web-based.

Do you mean the native client?

And does it even matter? I can't imagine it running anything less than perfect on Rosetta 2 anyway.

comments: author: Adrian von Gegerfelt
body: Yes of course it matters! Emulating software costs more CPU and RAM than running natively.
How do I add reviewers to a trello card?
Asked by Arjun Rajkumar:

I have a set of cards that needs to be reviewed by other teammates. Example, a card on adding a new feature needs to be reviewed by three teams : QA team, product team and Dev team. How can I add this in Trello so that we can quickly see the status (pending/in-progress/rejected/accepted) of these reviews on the top of each card. Also want to give the reviewer the option of adding a comment if they want. Basically need more eyes on a story before it can be considered as done. Any tips on how to do this best?


Answers:
author: Ryan
body: Hi Arjun,

There are probably a few ways that you can do this, but one way that I would suggest is by using Custom Fields. With this, you could have a separate field for each team that is shown on the front of a card. Each custom field could then be set for it's status, and you could see this directly on the front of the card.

Would this work as an option for you?

Thanks,

Ryan
Displaying location as text on card in board view
Asked by K03AK_I3_XOPCY:

Currently, I can see an icon that when hovered over says "This card has a location". Is there a way to display city, state info on the card in board view without actually going into the card itself?


Answers:
author: Soumyadeep Mandal
body: Hi [@K03AK_I3_XOPCY](/t5/user/viewprofilepage/user-id/2557749) ,

Well, generally you can't make the location visible on the card title/cover!

But you can try butler's rules and see if it is possible or not! Because no power-up can help in this case!

comments: author: K03AK_I3_XOPCY
body: ok ty


author: Soumyadeep Mandal
body: Hi [@K03AK_I3_XOPCY](/t5/user/viewprofilepage/user-id/2557749) ,

I think it gives you the full address!

Have a look at this article <https://blog.trello.com/map-power-up>

also, check out <https://www.integromat.com/en/integrations/google-maps/trello>

comments: author: K03AK_I3_XOPCY
body: ![Screen Shot 2020-11-24 at 10.48.06 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/119470iEB0F6D4FB5BC9237/image-size/large?v=v2&px=999 "Screen Shot 2020-11-24 at 10.48.06 AM.png")


author: K03AK_I3_XOPCY
body: Do you see how I put the city, state in the card title? I want to be able to show that by the location pin. Is that possible?


author: Soumyadeep Mandal
body: Hi [@K03AK_I3_XOPCY](/t5/user/viewprofilepage/user-id/2557749) ,

You can try out this power-up <https://trello.com/power-ups/5ad892c30b141641d32919bf/map>

comments: author: K03AK_I3_XOPCY
body: It seems like it is what I am using already.
Why email notification not send when card created via API?
Asked by Evgeny Tarasenko:

I've subscribed to board events and get notification when somebody create, comment card, e.t.c.

Now I've try to add some integration and create cards via REST API from separate account created specific for this purpose. Card successfully created by REST API call, but I don't receive email notification about that. Is it expected behavior or a bug? How can I fix it?


Answers:
author: David Bakkers
body: That is not the expected behaviour. Creating or updating a card via the web interface or the REST API are the same as far as Butler is concerned, and you should receive an email notification for either.

Double-check the rules in the Butler command that is responsible for sending the email notification or your email notification settings if you are watching a board / list.

comments: author: Evgeny Tarasenko
body: Thank you for the quick response! I'll glad to provide any addition information which will help to reproduce this issue.


author: David Bakkers
body: Can you clarify what you mean by "subscribed to board events". What is the mechanism that is sending you those emails. Is it...

1. A Butler rule

2. Trello's 'watch' feature on the board / a list

3. Something else

I've double tested scenarios 1 and 2 and they both work as expected when a card is created or updated via the REST API.


author: Evgeny Tarasenko
body: 2nd case, I subscribed to the board with "Watching" button.


author: David Bakkers
body: OK, then can you do some basic testing.

1. If someone else creates a card on the board via the web interface, do you receive an email notification?

2. If you login to the web interface with the account you're using for the REST API calls and create a card on the board via the web interface, do you receive an email notification?

3. Did you double-check your email settings to make sure the frequency is set to 'immediate' for the notifications?


author: Evgeny Tarasenko
body: 1. Unfortunately today is a day off and I don't want to bother colleagues (think that second question result cover this case)  
2. Yes, if I login in to the web interface with account used for REST call and create card I get email notification. Also I notice that now action appear in "Activity" list, but it was not happens after REST API call creation  
3. Yes it set to 'Immediate'


author: Evgeny Tarasenko
body: Oh, sorry. It's my bad, looks like that need some time to send notification, but it was test creations and and I'm too early archive/delete cards. When I wait for a minute I've receive notification.   
Excuse for troubling.


author: David Bakkers
body: No problems. Yes, sometimes it's the little things like time delays that catch you out :)


Tags: notification

rest-api
Why isn't there a simple one click done button like every other task management tool?
Asked by guardian:

Archiving everything is annoying in an otherwise great product.


Answers:
author: Michael Pryor
body: What would it do?

- you can create a done list and drag cards there

- you can archive cards

- you could add a button that archives cards or moves them to the done list

- you could mark the due date as completed (which makes the badge green for the due date)


author: Soumyadeep Mandal
body: Hi [@guardian](/t5/user/viewprofilepage/user-id/4169617) ,

Welcome to the community!

You can build one with butler \& power-ups!
how to add percentage markup filter in trello
Asked by John Hicks:

id like to add a filter on my card that adds up the sum total with a 40% markup


Answers:
author: Ryan
body: Hi John,

It is possible to set up this with a Butler rule whereby you can use a trigger of a custom field being set to make a calculation and set another custom field to the result. Here is some information about this: <https://help.trello.com/article/1161-custom-field-arithmetic>. Alternatively, you could take a look at the Smart Fields Power-up which is offered by a third-party and allows you to make calculations within the fields.

Thanks!

Ryan
how do i add sum totals in checklist?
Asked by John Hicks:

i like using trello sum to add totals in my list but id like to be able also to add totals in my checklist.


Answers:
author: Vero Rivas
body: Hi [@John Hicks](/t5/user/viewprofilepage/user-id/4169611)

Take a look at this url

<https://trello.com/c/NNH0taDx/54-sum-of-checked-unchecked-items-in-the-list-cards>

Regards
I need to move a card from my incoming list to another list with a unique email header on each email
Asked by jharris:

I have created this rule using cascade that doesn't work I think due to a unique job number that is listed on the title of each email. I tried just the first part of the title only with no luck I'm not a scripter or programmer so I'm sure I'm doing something wrong. Any help would be appreciated. Below is rule that I would like to execute.

when a card is added to the board by anyone, find a card titled "*\[EXTERNAL\] Wilson Job ####### has been entered"* in list "Incoming" on board "WA2 Prepress", and move the card to the bottom of list "Pressroom" on board "WA2 Prepress"


Answers:
author: Ryan
body: Hi,

If you're still having problems with this rule it would be great if you could send us a message to <https://trello.com/contact> along with a link to the board where this rule is on. This will allow us to look into your board details and see if there is a way to get this rule working for you.

Thanks!

Ryan
% complete for checklists
Asked by Anthony:

I am looking for a way to create butler rules based upon % complete of a specific checklist, not simply if complete or not complete.

Is there a way of extracting the % complete, say if \>50% complete then send email? (for example

Thanks,

Anthony.


Answers:
author: Vero Rivas
body: Hi [@Anthony](/t5/user/viewprofilepage/user-id/4119033)

Take a look at these posts, they can still help you

<https://community.atlassian.com/t5/Trello-questions/Capture-Checklist-percentage-complete-as-a-custom-field-for/qaq-p/1462111>

<https://community.atlassian.com/t5/Trello-questions/Checklist-notifications/qaq-p/819581>

Regards


Tags: checklist