youngmon/atlassian-qna huggingface dataset:
Is it possible to create a template from an existing confluence page?
Asked by Karsten Beckmann:

I just created a page, put much effort into it (huge table with a lot of question and check-boxes) and now I'm asking my self why not having that as a template for re-use.

Is it possible to copy that page to the space templates?


Answers:
author: Nic Brough -Adaptavist-
body: Directly in the UI, no, I'm afraid it is not.

The quickest option I've found is to open the page in edit mode, select all the content, then paste it into a newly created empty template. Clunky, and sometimes some elements need a bit of tidying, but it mostly works.
Error in doing import
Asked by mduduzi ndlanzi:

The zip file did not contain an entry 'exportDescriptor.properties'. It contained: zip/, zip/exportDescriptor.properties.gz, zip/entities.xml.gz


Answers:
author: Kurt Klinner
body: [@mduduzi ndlanzi](/t5/user/viewprofilepage/user-id/3135380)

<https://confluence.atlassian.com/confkb/xml-backup-restore-failed-with-the-zip-file-did-not-contain-an-entry-exportdescriptor-properties-in-confluence-300811533.html?_ga=2.93755738.63708331.1568321751-2130411170.1567371942> provides some context on that issue.

Can you create the export zip again and check if any errors are thrown.

Cheers

Kurt


Tags: confluence-server
How to delete my account in CDISC
Asked by Sambasivarao Tedla:

Can any one help me on how to delete my existing CDISC account ?


Answers:
author: Daniel Eads
body: Hey [@Sambasivarao Tedla](/t5/user/viewprofilepage/user-id/3556761) ,

I'm familiar with CDISC as I know the Confluence administrator and a couple other folks that volunteer there. We (Atlassian) donate a Confluence Server license to CDISC. With our Server products, there isn't an option to delete your own account. An administrator will need to do this on your behalf.

The best path forward would be for you to use the CDISC contact form at <https://www.cdisc.org/contact> - make sure to include the email address associated with your CDISC Jira/Wiki account. I'd guess that they'll send you an email at that address to verify you own it in order to complete your account delete request.

Cheers,  
Daniel \| Atlassian Support


author: Deepanshu Natani
body: Are you referring to this: <https://jira.cdisc.org> ?


author: Deepanshu Natani
body: [@Sambasivarao Tedla](/t5/user/viewprofilepage/user-id/3556761)How is this discussion related to Atlassian community?


author: Nic Brough -Adaptavist-
body: Atlassian writes Jira, and also provides hosted systems on it, but they do not administrate other people's Jira systems (beyond what is required for hosting Atlassian Cloud, or when there's a support case that needs admin to investigate/fix)

You will need to talk to the administrators of your system. There is a chance that some of them might be in the community here, but you can't expect them to find this question. We'd like to help, but we're not your admins, and it's the admins of your system you need to talk to in this case.


author: Sambasivarao Tedla
body: That I'm not sure, but do you have any clue ? :(


author: Sambasivarao Tedla
body: I could see that CDISC website is developed by ATLASSIAN
How to override comments.vmd in own Theme? (I'm missing the layout key)
Asked by Hauke H?rhold:

I know how to override main.vmd, page.vmd etc., but I can't figure out how to override the comments.vmd.

In atlassian-plugin.xml:

    <theme ...>	...	<layout key="${project.groupId}.${project.artifactId}:main"/>	<layout key="${project.groupId}.${project.artifactId}:page"/>	<layout key="${project.groupId}.${project.artifactId}:news"/>	<layout key="${project.groupId}.${project.artifactId}:comments"/></theme><layout key="main" name="Main Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/main.vmd">	<resource type="velocity" name="decorator" location="/layouts/main.vmd" /></layout><layout key="page" name="Page Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/page.vmd">	<resource type="velocity" name="decorator" location="/layouts/page.vmd" /></layout><layout key="news" name="Blogpost Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/blogpost.vmd">	<resource type="velocity" name="decorator" location="/layouts/blogpost.vmd" /></layout><layout ++key="comments"++ name="Comments Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/comments.vmd">	<resource type="velocity" name="decorator" location="/layouts/comments.vmd" /></layout>

But I think the key (key="comments") for comment is wrong. Where do I get the real one from?


Answers:
author: Hauke H?rhold
body: The mistake wasn't the key, it's the path for the overrides-attribute.  
For comments.vmd it must be the path "/decorators/components/comments.vmd".  
Like this:

    <layout key="comments" name="Comments Decorator" class="com.atlassian.confluence.themes.VelocityDecorator" overrides="/decorators/components/comments.vmd"> <resource type="velocity" name="decorator" location="/layouts/comments.vmd" /></layout>


Tags: confluence-server

server
How to send custom email with document upload in File list
Asked by praveen jaiswal:

We are using File list in confluence to store important status documents , MoMs etc. When we upload file, all watchers are notified of it. But in case i want to send a custom email regrading the upload, how do i do it?

So say, when i upload status of a task , i want to send an email which states what is the current status of task in one line and whether we are on track wrt meeting timelines or not.

This will help in sending across the status and if someone is busy he/she need not open the file to get that information.

Is there a way to do it? If yes, please let me know.


Answers:
author: Shannon S
body: Hello Praveen,

Welcome to Atlassian Community! It's nice to meet you.

Would you be able to let me know what version of Confluence you're on?  

In Confluence Server, you may be able to customize your outgoing email by modifying the source code, but something like this isn't possible in Confluence Cloud.

Regardless, your users will always get a notification of an attachment being uploaded provided they are watching the page/space.

Regards,

Shannon


Tags: atl-adm

atlassian-marketplace

file-list
Impossible to add instructional text to template
Asked by Anna Shuster:

I can not find any option to add a jira macro in the template within the instructional text.

I'm trying to add this in the in the Product requirements blueprint.

I found similar topic, which says it's now available as 'Placeholder text'- but this actually doesn't work for the Jira macro or mentioning:

<https://community.atlassian.com/t5/Confluence-questions/Adding-Instructional-Text-onto-a-New-template-using-new-style/qaq-p/1018770>

Moreover, when I'm adding a jira ticket, within the text selection (page view, not editor) - the ticket is successfully created in jira, but not linked on the page from where i created it (I saw it worked in this way before).

So it seems like capabilities of integration with Jira are either broken or i can find them with the current version.

**Confluence cloud version is 1000.0.0-8510d98cf09**

Please advise.


Answers:
author: Shannon S
body: Hello Anna,

Happy to help you with this.

From my understanding, you want to insert a [Jira Issues Macro](https://confluence.atlassian.com/confcloud/jira-issues-macro-724765217.html) into your template in Confluence. Is that correct?

The **Placeholder Text** (formerly known as **Instructional Text**, as you discovered) only places text into the template so your users can read it, but it will not end up on the final page. It is not related to displaying Jira issues in a template.

Could you let me know what you were trying to do with the **Placeholder** **Text** or if you were really just looking to add the Jira Issues Macro into your template?

I tested it on my Cloud instance and when I type **/jira** I am able to find and insert the Jira Issues Macro.

Regards,

Shannon


Tags: cloud

confluence-cloud
"Page Not found" while reading a page with confluence REST API
Asked by Sushma:

Hi Team

I wanted to get the confluence page content with the help of REST API.For that I am using the below REST API

[http://\<confluenceurl\>/confluence/rest/api/content/13336830?expand=body.storage](http://10.19.1.59:8080/confluence/rest/api/content/13336830?expand=body.storage)

but always I am getting "Page Not Found error".

![page not found.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/65951i6BAADDB3515A6494/image-size/large?v=1.0&px=999 "page not found.PNG")

For other API's also getting the same error.

Our confluence version is 6.9.0 and I am having admin access, though I am not able to get the results.

I tried in server with curl command as follows

$curl -u sushma:sushma [http://\<confluenceURL\>/confluence/rest/api/content/13336836?expand=body.storage](http://10.19.1.59:8090/confluence/rest/api/content/13336836?expand=body.storage)

Error :

curl: (7) Failed connect to \<url\>:8090; Connection timed out

Can you help me to resolve this ?

Regards

Sushma


Answers:
author: Andrew
body: Hi [@Sushma](/t5/user/viewprofilepage/user-id/1632516) ,

Could You please check that document with that id exist? And try use other expand parameters:

expand=space,body.view,version,container

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/#content-getContentById>

B.R.


Tags: confluence-server
How to do auto increment of document no in title of page in confluence
Asked by nitasu.jena@promantia.com:

Hi,

I want when every time i create a page or copy a page the document no in title should be auto incremented.Is it possible?


Answers:
author: Andrew
body: Hi [nitasu.jena@promantia.com](/t5/user/viewprofilepage/user-id/3556525) ,

Maybe I misunderstand question but how I know conf have unique page title per space.

<https://community.atlassian.com/t5/Confluence-questions/Not-able-to-create-a-page-with-the-same-title-as-another-page/qaq-p/332910>

That mean conf can't copy page with the same title.

B.R.

comments: author: nitasu.jena@promantia.com
body: Hi Andrew,

Thank you for the response.Yes its correct that we can not keep same title pages in a space.we want like if a page having title with Doc100 or Doc1 ,if i will copy this page ,the newly created page will be Doc101 or DOc2.

And another requirement where we want every time i will create a page it should show me a incremented number in header ?SO is there any way to get it done?
Cell spacing missing in first column
Asked by Sander Jacobs:

Since a week or so all our tables (old and new) have an annoying formatting error: cell spacing (left) is missing in the first column.

If the first column has a merged cell (across multiple rows), the problem "shifts" to the second column for all merged rows except the first.

The problem only occurs on published pages. Everything looks good in edit and preview mode.

Tested in several browsers. Not related to caching. Any ideas what might be going on / how to resolve this?


Answers:
author: Nicole
body: [@Sander Jacobs](/t5/user/viewprofilepage/user-id/1900294) and [@Brooke](/t5/user/viewprofilepage/user-id/2231692)

There's a bug report at <https://jira.atlassian.com/browse/CONFCLOUD-67784> if you would like to count yourselves as affected customers.


author: Brooke
body: This is also a problem for us. I'm hoping there is a solution. It doesn't appear on every single page, which is odd.


author: Nicole
body: I noticed the same issue on one of my organization's pages yesterday.


Tags: confluence-cloud
Access rights
Asked by Ieva Siliute:

Hello,  

I have access to Confluence with this e-mail: ieva.siliute@seb.se. Currently I am working at Luxembourg SEB and my e-mail is ieva.siliute@subgroup.lu.  

Could you modify my access or to give same access as I have with ieva.siliute@seb.se account?  

Many thanks in advance.  

Best regards,  
Ieva Siliute


Answers:
author: Nic Brough -Adaptavist-
body: I think you'll need to talk to the administrators of your Confluence system - we're a community of Atlassian ecosystem people, most of whom (if not all) have no access to your Confluence at all, let alone any admin rights over it.


Tags: access
How to check Confluence version compatible with Jira Core/Jira Service Desk/Jira Software version?
Asked by Rika Mandasari:

Hi,

How to find out which version of Jira that compatible with Confluence 7.0?

Are there any documentation regarding this matter?

Thanks in advance


Answers:
author: Igor M.
body: Hello,

Any Confluence version is compatible with any Jira version that has not reached End of Life. The only compatibility concerns are related to application link version documented here: [Application links version matrix.](https://confluence.atlassian.com/applinks/application-links-version-matrix-779174762.html)

Incompatibilities are outlined in **Known incompatibilities** section of the page.

Any other compatability points are outlined in [Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) list.

Let me know if you have any further questions.

Regards,

Igor


Tags: confluence-server

server
Restore Confluence from ZIP-File (Linux)
Asked by Simon Kerschbaummayr:

Hello!  

I wanted to update from Confluence v6.15.9 to 7.0.1 yesterday.  

Confluence runs on Linux (virtual machine). During the update process, I have created a backup (ZIP file).  

Now the update did not work.  

I have had the administrator restore the virtual machine to me, but replication did not work there for a long time and therefore I have a running Confluence again, but with a status from July.  

Now in Confluence under "Backup and Restore" at the bottom of "Restore from local file" I wanted to select the ZIP file (/ var / atlassian / application-data / confluence / restore).  
Unfortunately there is an error message "The ZIP file did not contain an entry 'exportDescriptor.properties' It contained: confluence /, confluence / plugins-temp / ....".  

Now my question:  
Is the backup file that you can do in the Linux console during an update process different from "Export this site" in Confluence?  

How can I restore the ZIP file in the Linux console?  

Thank you  

Simon


Answers:
author: Igor M.
body: Hello,

If the file generated is called *upgradeRecoveryFile* or something like that, then it's a partial backup that is designed to help recover if upgrade didn't go through, like failed in the middle of an upgrade process, it is not the same as full site xml backup, or DB and file system backup as described in [Upgrade Guide.](https://confluence.atlassian.com/doc/upgrading-confluence-4578.html)

Unfortunately, Upgrade Recovery Files are not backups. While they contain all the data in the database, there is currently no way to restore that data back to a database.

Can you check if perhaps you have any other backup file in \<[Confluence_Home](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html)\>/backups directory, such as full site export or automated scheduled backup?

Regards,

Igor
Get page URL through SQL query
Asked by Francisco Cohen:

I have a select from content table where I get all current pages.

I would like to get an additional column where I could get each page URL.

What is the table I have to join with the content to get those URLs?

Thank you,

FC.


Answers:
author: DPKJ
body: [@Francisco Cohen](/t5/user/viewprofilepage/user-id/433231)

Go through this knowledge base article, urls are not stored in database but can be generated programmatically.

<https://confluence.atlassian.com/confkb/the-differences-between-various-url-formats-for-a-confluence-page-278692715.html>

The page id based URL is straightforward,

    <CONFLUENCE_BASE_URL>/pages/viewpage.action?pageId=<PAGE_ID>

If you are looking for tiny urls,

<https://confluence.atlassian.com/confkb/how-to-programmatically-generate-the-tiny-link-of-a-confluence-page-956713432.html>
JQL for Epic in Next Gen Dashboard
Asked by Ganesh Alalasundaram:

Hi Team,

I am new to jira and I need to filter Epics by name or link to show up in my backlog. The problem i face with the Next Gen dashboard is

1. When i try using epic link in jql, the backlog does not show the epic name

2. When i use epic name in jql, the backlog shows the epic name but not the linked issues (like stories, sub tasks etc).

can someone help me in this!

Sample query i used:
>
> ```
> project = "PROJECTNAME" AND "Epic Name" in ("ABC", "ABC1")? AND issuetype in (standardIssueTypes(), subTaskIssueTypes(), Bug, Epic, Story, Task, Sub-task) AND status in ("ToDo","InProgress") ORDER BY Rank ASC?
> ```


Answers:
author: Inactive Stephen
body: Hi [@Ganesh Alalasundaram](/t5/user/viewprofilepage/user-id/2263024)

Just to confirm - you're looking to search for issues under Epics in Next-Gen?

You can use "parent = " as an alternative - so for example:
> project = XXX and parent in (XXX-001, XXX-002)

\^ This will locate the issues - but if you're looking to visualise the Epics in an issue search (i.e via the column view) - this isn't possible at this stage.

There is an enhancement being progressed to enhance this feature - see [JSWCLOUD-17239](https://jira.atlassian.com/browse/JSWCLOUD-17239)

Ste

comments: author: Ganesh Alalasundaram
body: Thanks [@Inactive Stephen](/t5/user/viewprofilepage/user-id/1166469) , the goal of my query is to visualise the epics and the related issues under the backlog.

Ex: I have A,B,C as epics and D,E,F as A's user story.. How can i get the backlog as (A,D,E,F) and B alone? Probably this work item is being worked as enhancement feature. Is there any other way i can achieve it?

Thanks for your response.


author: Inactive Stephen
body: Hi [@Ganesh Alalasundaram](/t5/user/viewprofilepage/user-id/2263024)

To create an issue search for those issues - you could do:
> key in (Epic-A, Epic-B) or parent = Epic-A

However reading above you mention how do I make the backlog show just Epic A and its issues - if this is the Next-Gen backlog on your board this is not yet possible as board filters haven't been released for Next-Gen boards.

Alternatively, you can filter out Epics from the board - up at the top of the Next-Gen board is a drop-down - "Epic" - where you can choose to visualise or hide Epics depending on your needs.

Ste


author: Ganesh Alalasundaram
body: Thanks [@Inactive Stephen](/t5/user/viewprofilepage/user-id/1166469) ! Awaiting for the next release.


Tags: cloud

confluence-cloud

jql

next-gen
How do I change the code block macro parameters in Confluence cloud?
Asked by Navneet_Prabhakar:

I am trying to change the code block macro parameter Collapsible but no macro parameter is being shown while I insert a new Code Block Macro in Confluence Code.


Answers:
author: DPKJ
body: [@Navneet_Prabhakar](/t5/user/viewprofilepage/user-id/2567564) The collapse option is not available in "New Editing Experience" for Confluence Cloud.

If your toolbar looks like this, it means you are on new editing experience.

![Screenshot 2019-09-12 at 10.50.39 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/65944i969CAF4596C9DC88/image-dimensions/478x33?v=v2 "Screenshot 2019-09-12 at 10.50.39 AM.png")

Also your Code Block Macro might look like this,

![Screenshot 2019-09-12 at 10.50.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/65945i7ED912F8953685AF/image-dimensions/471x42?v=v2 "Screenshot 2019-09-12 at 10.50.30 AM.png")

You can learn about new editing experience here - <https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html>

And this might help you to fallback - <https://confluence.atlassian.com/confcloud/blog/2019/03/accidental-upgrade-to-the-new-editing-experience>


Tags: cloud

confluence-cloud
Confluence 6.14 to 7.01 upgrade issue
Asked by Technology Department - ESI:

Upgraded to 7.01 from 6.14 and I'm getting the following:

System Error {#toc-hId--1409820102}
-----------------------------------

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](http://kb.eng-software.com/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://kb.eng-software.com/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](http://kb.eng-software.com/)

### Cause {#toc-hId--719258628}

java.lang.NullPointerException  
at com.refinedwiki.confluence.plugins.theme.original.filters.StartSiteFilter.doFilter(StartSiteFilter.java:46)


Answers:
author: Technology Department - ESI
body: I was able to disable the add-ons by using this article.

<https://confluence.atlassian.com/confkb/how-to-disable-plugins-in-confluence-in-6-1+-using-java-system-properties-899424535.html>

Even Gliffy isn't compatible yet.


author: Technology Department - ESI
body: Getting this when I try to run the disable addons:

C:\\Program Files\\Atlassian\\Confluence\\bin\>start-confluence.bat /disablealladdons  
Disabling all user installed addons

To run Confluence in the foreground, start the server with start-confluence.bat /fg  
2019.09.11_21.53.50  
2019.09.11_21.53.50  
Neither the JAVA_HOME nor the JRE_HOME environment variable is defined  
At least one of these environment variable is needed to run this program  
Neither the JAVA_HOME nor the JRE_HOME environment variable is defined  
At least one of these environment variable is needed to run this program  
C:\\Program Files\\Atlassian\\Confluence\\bin\>


author: Brant Schroeder
body: Mark,

The error above, if nothing else is wrong after correcting this, is due to the refined theme app. Prior to performing an update it is good to run the comparability checker and disabling apps that are not compatible until an update has been competed. You can use this help document to disable apps and get your instance of Confluence up and running again. You should be able to disable the apps and after it is up and running update them and re-enable.

<https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html>

If this does not resolve your issue I would submit a support ticket with a support zip to Atalssian per the instructions above as they will be able to get more information from the logs.