youngmon/atlassian-qna huggingface dataset:
Hiding people from quicksearch results
Asked by francis:

When searching in confluence (using the quicksearch or the normal search), how can you hide the people results from the dropdown ?

Ie. When you want to find all pages containing 'John', but you don't want to have all "John's" in the dropdown list.


Answers:
author: BillA
body: Is this because you're opening up your internal wiki to external parties (e.g. customers and partners)? We have a couple open feature requests in this area:

<https://jira.atlassian.com/browse/CONF-23985>

<https://jira.atlassian.com/browse/CONF-20031>

<https://jira.atlassian.com/browse/CONF-7057>

comments: author: francis
body: Correct. JIRA has this 'Browse Users' global permission. This would be usefull for confluence as well.


author: francis
body: Bill,

We really need to stop access to people profiles, and we are thinking to redirect requests to profile specific information (such as mentions and others)

What would be the best way to create a comprehensive list of URL's which should be redirected ?

Francis


author: Mick Davidson
body: Francis,

John is quite a common name, could you not search on the surname instead?

Otherwise, unless there's some way of doing it using AND/OR/NOT etc, all Johns will be returned.

See here for more info: <https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax?src=search>

Cheers.
Confluence 5.2.3 Space HTML/XML Export Stuck at 0%
Asked by Adam White:

Have any of you heard of any issues with exporting spaces with Confluence 5.2.3?

I'm using the latest version of Chrome and I am the space/site admin. When I do a space export (custom and full), I get to the following page and it gets stuck at 0%, with no progress. It is a very, very small space so size is not the issue.


Answers:
author: Peter Van de Voorde
body: Hi Adam,

I've had the same problem, but when I checked my exports folder the export was there. So maybe you should check it out, your export could be waiting.

I tried it later again in Firefox and it worked like a charm.

Best regards,

Peter

comments: author: Adam White
body: Thanks Peter... trying it in Firefox did not help. I actually cannot access the server that Confluence lives on at the moment, but I could usually download the ZIP file once it completed. Now I cannot.


Tags: confluence-administration
How to get a refund for Balsamiq Mockups for Confluence?
Asked by Kemal Bajramovic:

My organization bought a 10-user starter license (standard) of Balsamiq for Confluence. We own a 25 users license for Confluence. Since we are a small government organization which needs Balsamiq to be used just by the IT group (3 employees) and outsourced developers we bought a 10 users Balsamiq license, based on the info we found on Balsamiq web site (that it is possible to have smaller number of Balsamiq users then the Confluence users).

We made a mistake and our reseller bought it from Marketplace instead from Balsamiq directly. If bought from Balsamiq add-on can be configured so that number of Balsamiq editors don't match the number of Confluence users?

I checked the Atlassian web site and can't find a place to ask for a refund? Does anyone has experience with this?


Answers:
author: Kemal Bajramovic
body: Contact the sales.


author: Jeff Thomas
body: You could try contacting [sales@atlassian.com](mailto:sales@atlassian.com) to see if there is anything they can do for you.

Edit: As Kemal points out, the below only applies to the Confluence starter license, not the license for Balsamiq.

The [Starter License FAQ](https://www.atlassian.com/licensing/starter#licensingandordering-13) says that you cannot get a refund.
> Given the charitable nature of monies collected from Starter Licenses, we are unable to offer refunds or exchanges for Starter License purchases.

comments: author: Kemal Bajramovic
body: I think that refers to 10 USD license for Atlassian products, not 3rd parties add-ons like Balsamiq Mockup which costs 400 USD. Nevertheless, you're right I'll contact the sales.


author: Jeff Thomas
body: You're correct! Sorry about that.
Dear admins!) I don't like the menu of list of SPACES , I want one page with ALL SPACES
Asked by Vlad Matv:

I want that the list of SPACES was on all leaf, without division into pages

![](http://cs7010.vk.me/c322217/v322217213/44e7/RVIT6RhVaXw.jpg)


Answers:
author: Peter Van de Voorde
body: Hi Vlad,

Simply create a new page, go to the Insert button in the menu bar, it looks like this :

![](../../upfiles/insert.PNG)

Then select the option Other Macros at the bottom of the list :

![](../../upfiles/other.PNG)

Now search for the Space List Plugin

![](../../upfiles/detail.PNG)

Click it, select All in the drop down titled Scope of spaces and add it to your page.

Best regards,

Peter

comments: author: Vlad Matv
body: Peter, it is good, very good idea, but I want to see Space List **instead** the default list of spaces (other words, when you click on word 'SPACES" on main page of Confluence, now you see default list of spaces and it is bad(

![](../../upfiles/Untitled-1_1.jpg)


author: Peter Van de Voorde
body: Vlad,

If you want to do that you'll probably need to change the code behind it.

It can be found in the confluence-space-directory-\*.jar which can be found here : \<your confluence installation folder\>/confluence/WEB-INF/atlassian-bundled-plugins.

Best regards,

Peter


author: Nic Brough -Adaptavist-
body: Yes, this does require a code change. You could raise it as a new feature with Atlassian, but I don't think they'll do it (they certainly won't remove the tabs - I remember this functionality being asked for because users were finding a flat list too long and needed it broken down. But they might enable a flat-list option)

You might also be able to do it with javascript to reprocess the page into a flat list.


author: Peter Van de Voorde
body: Hi Vlad,

You could try to use the Space List Macro, that will give you an overview of all spaces without pages.

Best regards,

Peter

comments: author: Vlad Matv
body: Peter, can you tell how I must to use the Space List Macro ? I am beginner in the Confluence(


Tags: space-list
Confluence user pop-up window?
Asked by Dmitry Dm:

Hi All

Sometimes when you hover over a user name in Confluence, a pop-up window appears having links to the user's profile pages and allowing to follow him or her.

How is the menu called? Is it described in the Confluence documentation? When exactly does it appear?


Answers:
author: rambabu patina
body: Hi Dm,

You can follow an user by

* Move your mouse pointer over a user's linked name or profile picture. The hover profile popup will appear.
* Choose **Follow**

For more details [see](https://confluence.atlassian.com/display/DOC/Network+Overview#NetworkOverview-FollowingAnotherUser)

Regards,

Patina


author: Dmitry Dm
body: Couldn't find it on <https://confluence.atlassian.com/display/DOC/Confluence+Documentation+Home>


author: Dmitry Dm
body: Couldn't find it on <https://confluence.atlassian.com/display/DOC/Confluence+Documentation+Home>


Tags: confluence-administration
Confluence calendar - Using custom dates in JIRA query date range
Asked by Teressa Reed:

I'm trying to add a 'JIRA Issue Dates' calendar event type using a custom date field (Start Date), but when I change the default display from 'Project' to 'Save Filter' and select the filter, my custom dates no longer appear as date selection criteria. Is there a setting I need to update for the date to appear as criteria for filter?


Answers:
author: Teressa Reed
body: You may close this ticket - the solution was to make custom field available for all issue types rather than restricting to tasks \& sub-tasks.


author: Teressa Reed
body: We wanted to use this custom date for tasks and sub-tasks only, but need to allow for all issue types for it to work in Confluence Calendars.


author: Sherif Mansour
body: Hmm.. it should work. I just tested it locally and it still shows my custom date fields if I swap from project to saved filter. Some things you might want to troubleshoot:

\* Check the permissions on the filter

\* Check the project permissions

\* Make sure you have the latest JIRA icalendar plugin <https://marketplace.atlassian.com/plugins/com.atlassian.jira.extra.jira-ical-feed>

If those don't work, maybe a support ticket with [support.atlassian.com](http://support.atlassian.com) so the guys can help dive in deeper.


Tags: custom-field

team-calendars-for-confluence
Stop Notifications from a single page
Asked by Vijay Krishna B:

I am creating a confluence page using the API and a batch will run on every week to add some attachments to this page.For every update we are getting notified.My requirement is to stop notifications from this page.  
I don't want to remove the space watchers to stop notifications because that will reflect the complete space.Is there any possible ways to configure in confluence or any API is exist to stop notifications from a single page.


Answers:
author: Renjith Pillai
body: Thinking loudly - How about restrict the page permissions, add/change the attachments, restore the permissions of the page? This might prevent the notifications, never tried myself though.

And Confluence CLI will help you to set the permissions - <https://bobswift.atlassian.net/wiki/display/CSOAP/Confluence+Command+Line+Interface>
User profile listed 6 times in People Directory
Asked by Zolt?n Leh?czky:

A user profile (the one of the administrator who initially set up the OnDemand instance with JIRA and Confluence) appears 6 times under the People Directory. All links point to the same profile (there is only one user). What can I do?

Thank you in advance.


Answers:
author: AgentSmith
body: It could be a corrupt index so you can try reindexing. Typically however, if its a corrupt index, you would see more than 1 user duplicated so if reindexing doesn't solve the problem and you have Confluence OnDemand, open a support ticket requesting that we rebuild the index from scratch.

<https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory>

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch>

comments: author: Zolt?n Leh?czky
body: Thank you. Rebuilding the index didn't solve the issue so I opened a ticket.


author: rambabu patina
body: Hi,

Please see the link <https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory>

Hope it helps you,

patina

comments: author: Zolt?n Leh?czky
body: Thanks, Jason also linked that site but the only applicable fix for me (given the setup and that it's OnDemand) is the index rebuild that didn't help.


Tags: cloud

confluence-cloud
API to show space key in confluence space Admin Action?
Asked by tousifs:

Hi all,

could you please help me how i can get confluence Space Admin Key in Space Admin web-work Action through API.

thank's.


Answers:
author: darylchuah
body: Hi Tousif

Please refer to this link <https://docs.atlassian.com/atlassian-confluence/REST/latest/#d2e58>
Old users showing up under 'People Directory' in Confluence
Asked by Shreena Patel:

Hi there,

I have old users in our system that are employees who no longer work with us. I have deactivated them and they do not belong to any group(s) anymore. However they still show up under 'People Directory'. I am guessing this is because they created Confluence pages / JIRA issues. How can I stop them from showing up here? If I delete them as users, will I lose their content they contributed to the pages they worked on? What is the best way to go about this?

Your support would be much appreciated.

Cheers,

Shreena


Answers:
author: Davin Studer
body: Short of removing them from Confluence I don't think there is a way to remove a user from the people directory. I would love to have the ability to remove certain people from the people directory as we have bots that can log into Confluence that show up as "people" and there is no way to keep them from showing up. Hopefully they will fix this some time. There is a JIRA issue for this that you can vote on.

<https://jira.atlassian.com/browse/CONF-27622>

comments: author: Shreena Patel
body: Ok, thanks. Is there a way to change their name on the Confluence pages they contributed to, for example to my username, so I can delete them from my system and not lose previous work they did?


author: Shreena Patel
body: Is it possible to do a bulk change and change the authors of confluence pages (usernames of the staff that are no longer working with us to an existing staff member) so I don't lose their previous work and then I can delete them from the system?


Tags: cloud

confluence-cloud
Cog Icon in confluence is Invisible on Dashboard.
Asked by Siddheshwar mhetre:

I have the **Administrator** rights of the Confluence. But I am not able to see the **cog icon** on dashboard bar.

![](../../upfiles/cog_icons.JPG)

How to visible that Cog Icon. So that I can use the **Confluence Admin** tab in that cog icon.


Answers:
author: Peter Van de Voorde
body: Hi Siddheshwar,

You could try to revert the changes done in the Layouts, you might have accidently removed the button.

Best regards,

Peter

comments: author: Siddheshwar mhetre
body: Hi peter,

I have reset the Layouts and its working fine. There is some changes in Global Layout. Now its showing the Administrator cog icon.

Thannks...:)

Siddheshwar


author: Siddheshwar mhetre
body: Hi peter,

Yes, there are some changes in the Layouts and My Confluence version is 5.3

Regards,

Siddheshwar.


author: Siddheshwar mhetre
body: Hi Peter,

I have try the URL and I am getting the error.

So reason is that I do not have the admin rights?

But I can access the administrator by typing administatror on Search bar and I am able to go at the administration.

![](../../upfiles/cog_2.JPG)

Regards,

Siddheshwar.


author: Peter Van de Voorde
body: Hi Siddheshwar

Could it be that you are in an administration group that has system administror rights but not Confluence administrator rights? Could you check this out? (Maybe take a look at the groups your user is part of in your profile, and asking another admin to check the Global Permission?)

It's wierd indeed if you can access Backup Administration.

Best regards,

Peter

comments: author: Peter Van de Voorde
body: Hi Siddheshwar,

It could be a layout problem, did somebody change the layout of your Confluence Instance?

Which version are you running?

Best regards,  
Peter


author: Siddheshwar mhetre
body: Hi peter,

I have check the Global Permission, and I Have also check the Confluence administrator group. I am the part of Confluence-administrator group. Is there changes in Layouts? i.e. Main layout or Global Layouts? Becocause all other part is ok now, I have all rights of the administrator.

Regards,

Siddheshwar.


author: Peter Van de Voorde
body: Hi Seddheshwar,

Can you post a screenshot of what you do see in the bar at the top of your dashboard?

Best regards,

Peter

comments: author: Siddheshwar mhetre
body: Thanks peter,

following bar is now showing at the top of the Dashboard.

![](../../upfiles/cog_1.JPG)

Only the Administrator cog icon is not showing on Dashboard.


author: Peter Van de Voorde
body: The only reason why you don't see that icon is that you do not have admin rights.

You can try to go to this url : http://\<your-confluence-instance\>/wiki/admin/console.action

And see if you get an error or not.

Best regards,

Peter
Help identifying Confluence version build #4208
Asked by Sam Hall:

I've been given a space backup from someone elses confluence installation, supposedly version "5.2" which doesn't appear on the downloads page. Attempting to import the space into my 5.2.5 installation results in the error "Restore denied. Your export is too old to be imported in this version of Confluence (Build number 4353 instead of 4208). See Restoring a Space for more information."

None of those build numbers feature on the Confluence Build Information page, though 4353 is referring to my version 5.2.5 installation. Can someone assist in tracking down build 4208 so I can recover this space?


Answers:
author: Sam Hall
body: Oddly enough I needed to download version 5.2.3 (got their admins to give me the exact version number). I don't know where Confluence is getting these build numbers, but they are less than useful in this process.


author: Harry Chan
body: <https://developer.atlassian.com/display/CONFDEV/Confluence+Build+Information> - 4208 looks like a beta of sorts of Confluence 5.1.


Tags: confluence-administration
Upgrading from OnDemand to self hosting
Asked by Lior Saar:

How is the page data moved ? How are attached binary files moved ?


Answers:
author: Nic Brough -Adaptavist-
body: Atlassian will give you an export of your data and attachments that you can use to populate your own system.


author: Lior Saar
body: <https://confluence.atlassian.com/display/AOD/Exporting+wiki+data>

Binary data included when 'attachements' is checked
SSL connection issues connecting to external LDAP User Directory - connection initially fails but works once java ssl debug has been enabled
Asked by Nic Hart:

I've configured Confluence 5.2.5 for an External Microsoft AD User Directory, using SSL.

On completing the config screen and clicking 'quick test' I get the 'PKIX path building failed' exception, which is identical to the one seen when there is no certificate in the keystore matching the server connected to.

However, if I run confluence with the java ssl debug flag (' -Djavax.net.debug=ssl ') then the same test succeeds, and I am able to fully sync the directory. Restarting Confluence with the debug flag removed allows synchronisation to continue to work.


Answers:
author: Nic Hart
body: Here is the solution: restart Confluence after configuring the external directory and installing the server certificate.


author: Jeff Thomas
body: Nic: Have you tried manually [importing the SSL cert](https://confluence.atlassian.com/display/DOC/Connecting+to+LDAP+or+JIRA+or+Other+Services+via+SSL#ConnectingtoLDAPorJIRAorOtherServicesviaSSL-ImportingSSLCertificates)?


Tags: confluence-administration
Cannot create new space
Asked by Josh DeSherlia:

I am trying to create a new space and I keep getting directed to a "Page Not Found" message. When I try to refresh I get this:

**The following error(s) occurred:**

* Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page.

I have tried disabling Global Logo (As Space Default Logo is not an option in our installation), and I have also verified that my Base URL is correct (per all of the other messages related to this error.) Please let me know what can be done, as I need to create spaces ASAP.

Thanks,

-Josh-


Answers:
author: Evelyn
body: This problem might be occuring because something is wrong with your Confluence installation, as this shouldn't happen. You could try reinstalling Confluence and see if that fixes your problem. If it doesn't, just reply to my answer and let me know. Thanks.


Tags: confluence-administration
Using Confluence Page Title as variable in Macros
Asked by Jesse Miller:

Is there any way to use the title of a page as a parameter in a Conflence Page Macro? I am aware I can create my own User Macros to do this but I need a way to use the current macros and do this without creating my own.

I am using Confluence 5.3


Answers:
author: itsbaselaq
body: How can you create this?


author: Bob Swift (personal)
body: [Run-now macro](https://bobswift.atlassian.net/wiki/display/RUN/Run-now+macro) has $page_title variable replacement and the reporting plugin has something similar.


Tags: macro
URL not correct on page save
Asked by Mick Davidson:

Hello,

I'm running download 4.3.7.

I have a page where the URL changes when I save it. The page uses the HTML macro but otherwise there's very little other content and all of it is quite normal. One of my colleagues recently updated the page and told me:
> "It has a mix - it has HTML (in various HTML macros) and then it has JavaScript, included via HTML (incidentally in a separate HTML macro, for neatness) referring to a JS only file attached to the page."

However, this problem was happening before he did his thing, so his work isn't the cause.

This is how the URL should read:

* ourconfluence.com/display/RTM/Converter+Thing+and+Colour+Charts

However, if you edit the page in Chrome and then save it (or just cancel it), you get this instead:

* data:text/html,\<p\>\</p\>

Also, there is no content visible, the page is completely blank.

The only cure for this is to go back through the browse history by two pages. When you do this the URL is correct. Not only that, but the contents of the page have the edits you just made. So they are being saved despite the funny URL and the blank page.

None of this happens in IE or FireFox, which work as expected, and I've never seen this anywhere else in our wiki.

Does anyone have any idea why this is happening?

Cheers.


Answers:
author: Zubin Irani
body: Hi Mick,

Looks like this is a known issue, reported here - [https://jira.atlassian.com/browse/CONF-27287](https://jira.atlassian.com/browse/CONF-27287.).

You can add yourself as a watcher and can vote for the issue.


Tags: chrome

html

macro

url
I can't add/remove or update calendar
Asked by admin_illusio:

![error 500](http://error500.illusio.eu/error500.png)


Answers:
author: admin_illusio
body: thk for u're help Peter


author: admin_illusio
body: I use confluence onDemand, i couldn't restart it. i try to readd but it not work.  
i also also try to disable and enable the component but in vain.


author: Peter Van de Voorde
body: Hi Soufiane

If you use on demand you should send a support ticket to Atlassian.

They can look in the logs and see what's wrong.

I hope they can help you out.

Best regards,

Peter


author: admin_illusio
body: Hi Peter,  

Yes indded, I just remove one calendar who was shared before this message.  
What can i do for remove this message ?

Because now when i want add an other shared calendar, i have :

![](http://error500.illusio.eu/error500v2.png)

comments: author: Peter Van de Voorde
body: Did you try to restart Confluence? It might be a caching problem.


author: Peter Van de Voorde
body: You could also try to readd the deleted calendar and then remove it again (I don't know if that would work).


author: Peter Van de Voorde
body: Hi Soufiane

You will need to remove it from your lists of calendars (under Mes Calendriers)

That should hopefully fix the problem.

Best regards,

Peter


author: Peter Van de Voorde
body: Hi Soufiane

Might it be that the calendar has been deleted?

Best regards,

Peter


Tags: cloud

confluence-cloud
How can you copy paste multi-page PDF table
Asked by Bob Swift (personal):

If I select a large table from a PDF opened in Adobe reader and paste it into the Confluence editor, it seems like only the first page is copied. If I paste into some other program, the entire contents of the table are pasted. Is this an editor bug or am I missing some trick?


Answers:
author: Davin Studer
body: This is probably not ideal, but your can open the PDF using Word (if you have it) and then cut and paste into the editor. I cannot get it to work correctly for long PDF files as well ... no matter which PDF viewer I use (Acrobat, Foxit, Chrome, Firefox). But if I open it with Word it converts it and then I can cut and paste the whole thing.

comments: author: Bob Swift (personal)
body: Thanks. I don't have word handy and doesn't seem to work with Open Office.


author: Jennifer Todd
body: Davin has it right! Just saved me hours of work. I needed to copy a few hundred pages long table from pdf to Excel. Even when I would select all (Crtl-a) in the pdf, if I tried to copy the data as a table, it would only paste one page at a time. To fix this problem, I first selected: View - Page Display - Single Page Continuous, then: File - Export - Word Document. The table was copied as a table into MS Word and then I copied that over to Excel. After a little re-formatting, I was done! Thank you, [@Davin Studer](/t5/user/viewprofilepage/user-id/781467)!