youngmon/atlassian-qna huggingface dataset:
How can I create database with my tiral version?
Asked by yujin7kim:

I'd love to use database feature in my trial version.

Which app should I intall to use database feature?

(I'm trying to create with + butten, but I can not find database template)


Answers:
author: Vikrant Yadav
body: Hi [@yujin7kim](/t5/user/viewprofilepage/user-id/5531992) Welcome to Atlassian Community!

You need to enable Database feature from Confluence Administration. Once it get enabled, you will see Database option when you click on Create button in Confluence.

![Screenshot 2024-06-29 at 11.07.17?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332564iC9EAD551FD159D4D/image-size/large?v=v2&px=999 "Screenshot 2024-06-29 at 11.07.17?AM.png")![Screenshot 2024-06-29 at 11.07.46?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332563iFA4028D7A77942EF/image-size/large?v=v2&px=999 "Screenshot 2024-06-29 at 11.07.46?AM.png")


Tags: cloud

confluence-cloud
Migrating pages out of Confluence keeps giving me error
Asked by Nikhil Jain:

I am trying to extract pages from Confluence using HTML format; it worked fine for few of the spaces but for one of the spaces it is giving me error or keep extracting a 988 KB blank file.

I am Admin for the space so not sure what is causing this issue; kindly help. It's not an authentication error as I authenticated just before extracting.

The space is huge with 55K pages; I even tried breaking into smaller pieces nothing worked.


Answers:
author: Tommaso Gionfriddo _Teklada_
body: Hi [@Nikhil Jain](/t5/user/viewprofilepage/user-id/5531947) , welcome to the community!

It looks like you might've intended to attach an image of an error msg, however nothing is there. Could you please provide more info about the error message?


Tags: cloud

confluence-cloud
How to automate so content from certain authors across ALL our confluence spaces is displayed on one
Asked by Sofia Woods:

Hi all - I'm sure there is a way to do this with automation but would love some advice  

The problem  

I have a team who are writing posts and pages of content across many of our confluence spaces (of which we have hundreds) and I want to be able to aggregate that onto one page.  

Now I could ask them to add labels manually - which works but people forget to add tags.  

So is there a way I can create a page on our main workspace - that just publishes ALL the content for the defined group of authors *no matter whether it's a post or a page and no matter what space they publish in?*

Any help would be appreciated.


Answers:
author: Barbara Szczesniak
body: [@Sofia Woods](/t5/user/viewprofilepage/user-id/5531950) Are you saying that in one of your spaces, you want to:

* Create a page with a list of links to pages published by various people in all the spaces in your site?  

  Even if you could create such a list, you might run into issues with the links displaying/working for different people based on the page/space access permissions.   

  I think it would also change if a different person publishes an update to the page.

OR

* Create a page with all the content on all of the pages published by various people in all the spaces in your site?  

  I can't fathom how this would be feasible (or useful to anyone).

What is your goal in doing this? There may be some Admin feature that would give you this information.


author: Tommaso Gionfriddo _Teklada_
body: Hi [@Sofia Woods](/t5/user/viewprofilepage/user-id/5531950) , welcome to the community!

I wasn't able to find any documentation to link you, however I would reccomend trying the Confluence list macro. Simply type /Confluence and select Insert Confluence list.

This will display a list of search results in a table form.

![Screenshot 2024-06-29 at 14.00.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/332568i9DF99665FB6AEFF8/image-dimensions/284x280?v=v2 "Screenshot 2024-06-29 at 14.00.23.png")


Tags: automation

cloud

confluence-cloud
Not able to delete Confluence instance
Asked by Erik Strangstad:

I have an account with my business... and to do some basic learning for my self I opened an account (free) private. Challenge is that they are both viable from my office and I want to remove/delete the private test instance... but unable to do so.

Even the Confluence space does not have any option to delete, so I am at loss.

In the upper left corner, left of the "confluence" healine, I get to "switch to..." two differnet instances of Confluence and my goal is to remove one of them.

Seems impossible.

Any ideas?


Answers:
author: Rilwan Ahmed
body: Hi [@Erik Strangstad](/t5/user/viewprofilepage/user-id/5320911) ,

Welcome to the community !!

Go to <https://my.atlassian.com/> --\> Billing

Click **Manage** on required product (reconfirm by checking the url mentioned)

In the new page opened, click 3 dots --\> **Cancel subscription**

comments: author: Erik Strangstad
body: Thank you, this was helpfull.

It was not straight forward to find the "billing" site - but it realy helped me.  


author: Trudy Claspill
body: Hello [@Erik Strangstad](/t5/user/viewprofilepage/user-id/5320911)

Welcome to the Atlassian community.

First, let us make sure we are using the same terminology.

You say you have "an account with your business" and you opened a "account (free) private".

An Atlassian Cloud account is what you use to login - your email address. This might be a personal email address that you use, or an email address assigned to you by your company.

An Atlassian Cloud site is the URL you are accessing to access the Confluence product.

Your company may have set up an Atlassian Cloud site with the Confluence product and granted you access to it.

A Confluence product can have multiple Spaces.

I think that what you mean is you have an Atlassian Account that has access to more than one Atlassian Cloud site, where the two sites both have Confluence. Is that correct?

If so, then when you say you opened a "account (free) private", so you mean you signed up for your own Confluence instance which has a different URL from the Confluence product that your company set up? And you want to get rid of that second Confluence product and the site you created?

comments: author: Erik Strangstad
body: Sorry - agree my terminology is/was somewhat off :-)

But my problem got resolved by going to the <https://my.atlassian.com/> --\> Billing


author: Erik Strangstad
body: or [Billing Console (atlassian.com)](https://admin.atlassian.com/billing)


Tags: cloud

confluence-cloud
Is there a way to reimport from a google doc?
Asked by Thomas Blight:

I imported a document to Confluence from Google Docs following this page:  

<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>  

Then I made edits in the original Google Doc and wanted to push them into confluence again. But I can't find a way to reimport except to delete the page and re-create using that workflow. Which is not ideal. Preferably I'd like to overwrite the page as an edit, but i haven't seen a way to import in the edit page.

Other things I've tried: Smart Links and Google Drive Live Links don't seem to do what I want, as they don't let me show the text from the google doc. I would like to show the contents of the Google Doc in Confluence and make its text available to search. If it could automatically update, that'd be great, but I could also manually update it. Additionally, I cannot make my google doc published to the public.

Is there a different way to do it that would be better?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There maybe a marketplace addon that will allow you to resync a Google doc. However, as you found, there is no base functionality other than deleting and reimporting.


Tags: cloud

confluence-cloud

google-docs

import
Restricting automations to a page
Asked by Wilson Gray:

Is there a way to restrict an automation to run against one page only? E.g. I have a page with action items and I have an automation that runs daily to report on actions that are coming due. There are more than one action item pages in the space so I want to restrict the automation to a single page.

Thanks

Wilson


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There are multiple ways, here are two.

![cql_condition.png](https://community.atlassian.com/t5/image/serverpage/image-id/332442i0F08CD739A13D1FE/image-size/large?v=v2&px=999 "cql_condition.png")![page_condition.png](https://community.atlassian.com/t5/image/serverpage/image-id/332441i9B6C4C6A6B303CB3/image-size/large?v=v2&px=999 "page_condition.png")

comments: author: mrhodes
body: Useful answer. Though, it seems that having this run for every page save in a space might be a bit wasteful for resources. A mechanism that is explicitly tied to a page so that the logic doesn't have to run for every page would be useful...

Extra benefit: Easier to manage page specific rules on the page itself, without crowding the space-wide rules.


author: Wilson Gray
body: Let me try that as I was having trouble getting that to sit in the workflow automation without throwing an error.


author: Shawn Doyle - ReleaseTEAM
body: [@mrhodes](/t5/user/viewprofilepage/user-id/5531660) I agree it would be. However, currently, that isn't possible with Automation.


author: Wilson Gray
body: One step forward as they say, I can add the CQL statement, however it then comes back as incompatible, any ideas?

![Screenshot 2024-07-01 at 3.48.34?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332898iDC3B14655B7D3E54/image-size/large?v=v2&px=999 "Screenshot 2024-07-01 at 3.48.34?PM.png")![Screenshot 2024-07-01 at 3.51.07?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332899i6246E9CC0588C86A/image-size/large?v=v2&px=999 "Screenshot 2024-07-01 at 3.51.07?PM.png")


Tags: cloud

confluence-cloud
Confluence Databases - Show EPIC Progress
Asked by Jack Harrison-Sherlock:

Is there a way to include a field in a Confluence database to display the progress of the Epic? I want to show 83%.

![Screenshot 2024-06-28 at 4.23.38?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332425i6A437F7D5B62628F/image-size/large?v=v2&px=999 "Screenshot 2024-06-28 at 4.23.38?PM.png")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: There is no native macro in Confluence to achieve this. This is an often asked-for feature. Some Marketplace apps can accomplish this, and the following thread has some suggestions you can try.

<https://community.atlassian.com/t5/Confluence-questions/Show-Epic-title-and-progress-bar-on-Confluence-page/qaq-p/1676297>


Tags: cloud

confluence-cloud
Have an option to open links added to confluence to be able to opened in a new tab
Asked by Oscarka Axis:

I am missing an option for the links added to the confluence to be able to open in a separate tab. Something like the picture below (where I copy pasted from similar option on other portals)

![open in a new tab option for links.png](/t5/image/serverpage/image-id/332423i5DA3EF93B1EE6923/image-size/large?v=v2&px=999 "open in a new tab option for links.png")


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Oscarka Axis](/t5/user/viewprofilepage/user-id/5531745) ?

There is a Open feature suggestion for this here: [CONFCLOUD-34088](https://jira.atlassian.com/browse/CONFCLOUD-34088)

You may wish to add your vote to this request and/or subscribe to the Watch list for updates.

In the meantime, you can instruct users to:

* CTRL+Left Click (Windows) or CMD+Left Click (macOS)
* Right click \> Open in a new tab

As a long-time Confluence user, I can tell you this quickly becomes second nature when using Atlassian products.

Best,

-dave


author: Shawn Doyle - ReleaseTEAM
body: This is a long wished for option in Confluence. You can vote for it here:

<https://jira.atlassian.com/browse/CONFCLOUD-75466>

There may be an addon that will get this functionality for you, but I am not familiar with one.


Tags: confluence-unknown-hosting-type

unknown-hosting-type
Establishing a workflow-driven review cycle for a client-facing knowledge base
Asked by Alyssa Mattson:

I am creating a space with external-facing pages and would like to leverage Confluence macros/features to establish a workflow-driven review cycle for our materials.

I am looking for suggestions on effective ways to establish a structure in the space that launches a scheduled workflow-driven document review process. Ideally, I would want page owners to receive a prompt to review and update content, then move the page to next level steps for finalization. And of course, I would want this to happen outside of user visibility until the final edits are ready to be published. And icing on the cake would be documentation on the admin side of the review so at-a-glance, we can monitor the status of our full library.

I have played with a handful of macros, but I am hoping to gain insight from anyone who might manage a knowledge base in this manner.

Thanks!


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Alyssa Mattson](/t5/user/viewprofilepage/user-id/5487260) ?

Confluence has many great notification features so users can be notified about new content or changes to existing content. And, lots of cool Macros. However, I think most long-time Confluence would agree it's difficult, if not impossible, to set up an effective approval workflow with those notifications + out-of-the-box-Macros.

If I were you, I'd have a look at Confluence Workflow solutions available on the Atlassian Marketplace.

One that I see frequently, is [Comala Document Management for Confluence Cloud](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=overview). It enables a multi-tier document approval process for Confluence spaces or pages.

But there are others, too. [This screenscrape shows just the first six](https://marketplace.atlassian.com/addons/app/confluence/top-selling?hosting=cloud&query=workflow)...

![Screenshot 2024-06-28 at 10.01.45?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/332406i7A960B3585D5CD77/image-size/large?v=v2&px=999 "Screenshot 2024-06-28 at 10.01.45?AM.png")

Best of luck to you. I hope this helps,

-dave


Tags: cloud

confluence-cloud
Will custom Page Properties be supported by Confluence Databases?
Asked by thomas_ohrbom:

Hi, we've started testing Confluence Databases and love it! We have already started using it for several purposes. However, one major functionality is missing: support for custom Page Properties.

One of the primary uses for Confluence Cloud in our company is make all governing documents available (we are ISO certified). We have therefore included a Page Properties macro in all governing documents, with a table including four custom page properties: Document owner, Document approver, Expiry date, Document type. We would love to be able to display these custom page properties as fields in a database. We can of course already include system defined properties like Owner, Version, Updated at etc.

But please let us also add custom Page Properties!

PS! I have seen mentioned online that this was (somewhat) supported in the Alpha version of Confluence Databases, so I am hopeful!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I haven't heard anything yet. However, they have been improving databases at a pretty decent pace. If you were to add a feature request, I'm sure they would look at it, I wouldn't be surprised if this is already on their roadmap.


Tags: cloud

confluence-cloud

confluence-databases
Change background colour of Confluence-page based on restriction/permission-group
Asked by ned_saf:

If you have well defined permission-groups, and you often restrict the permissions to a Confluence-page (for example based on if the information should be known by only the internal team that is working on a project, the department that the team belongs to, or the employees from the whole company).

It would make it much easier to know who has the permission to view the Confluence-page if it was possible to change the background colour (or the colour of the frame) of a Confluence-page based on the permission-group which is allowed to have access to the page. This would make it possible to know which Confluence-pages are intended for who, without having to explicitly look at the restrictions which are introduced for that specific Confluence-page.

Is there a way of achieving this?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I do not believe so.

Changing the BG color is achievable with many add-ons, I don't promote one over another, so I invite you to enjoy exploring them.

It would be great to have more base functionality with the BG color, (and other standard website look and feel controls). I get this request a lot from our customers.


Tags: confluence-data-center

data-center
How do create a template a JIRA project including issues without any add-ons
Asked by Matthew Taylor:

Looking at ways I can create my own JIRA project template that has some issues/tasks so I don't have to recreate each time for similar projects?

or

A simple way of copying an existing JIRA project including its current issues and tasks?

ideally without add-ons


Answers:
author: Chris Rainey
body: Hi Matthew,

Without any add-ons, my only suggestion would be to create a project with issues to use as a template. Then, whenever you create a new project that needs these template issues, perform a csv export of issues from the source project. Then, import the csv into the new project you just created.

comments: author: Matthew Taylor
body: Thank you Chris for the suggestion


author: Chris Rainey
body: For sure! And as far as copying the project configuration, using the "share settings with an existing project" option when creating the new project should help you there.


Tags: cloud

jira-cloud
Development field missing in new Jira issue view
Asked by Louay Ben Mohamed:

I integrate Gitlab with Jira in an old project development field exist but in a new project after the integration the development section not showing up i try many solutions but no results i want to know this is a bug or what ?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Louay Ben Mohamed](/t5/user/viewprofilepage/user-id/5578603)

Make sure that you have your Gitlab connected to your Jira and that is indeed showing in the Development tools. You need to be the project administrator in order to view this section.

Also, take a look at the issue layout as well and make sure that the Development field is there.

comments: author: Louay Ben Mohamed
body: ![Screenshot from 2024-08-28 13-40-08.png](https://community.atlassian.com/t5/image/serverpage/image-id/344251i4AFF3F7ADF1DA26C/image-size/large?v=v2&px=999 "Screenshot from 2024-08-28 13-40-08.png")![Screenshot from 2024-08-28 13-41-27.png](https://community.atlassian.com/t5/image/serverpage/image-id/344252iBB4635B1968546FF/image-size/large?v=v2&px=999 "Screenshot from 2024-08-28 13-41-27.png")Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5494176) thank you for your reply the integration with gitlab for jira cloud work well and the developement field exist in issue layout but missing in jira issue view here is screenshots show that


author: Nikola Perisic
body: When you click on the three dots of your issue, click on Show fields and look for the Development field, what is the outcome?


author: Louay Ben Mohamed
body: when i click on the three dots "Show fields" dont exist maybe i dont have permession to view it because my account is not an admin account


author: Nikola Perisic
body: This needs to be checked from the admin side as well for that option. Also, to be checked if there is a View screen that has been added to the screen scheme and if the Development field is excluded from there.


author: Nikola Perisic
body: Also,use this page as a reference:

<https://support.atlassian.com/jira-software-cloud/docs/view-development-information-for-an-issue/>


Tags: cloud

gitlab-jira

jira-cloud
Automation Rule - Add Watchers from a Confluence Automation Rule
Asked by Sherry Nightingale:

Hi

I have created an automation rule in Confluence that states when the status is changed create a task in a Jira project and auto populate some fields

One of the requirements is to add watchers to these tasks but this can only be achieved by creating an automation rule in Jira

I can easily 'add watchers' in a Jira automation rule but how can I make this rule trigger when a task is created from the Confluence automation rule?


Answers:
author: Chris Rainey
body: Hi Sherry,

In Confluence automation, you should see an action called "Manage watchers" that should allow you to do this.

![watchers1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/344237iE9E5098A735FB74C/image-size/large?v=v2&px=999 "watchers1.PNG")


Tags: cloud

jira-cloud
No CNAME record detection on Custom Domain
Asked by Michael Weberschl?ger:

We've correctly entered the CNAME records with our provider, but unfortunately, the status in Atlassian remains 'provisioned'---meaning the CNAME record detection isn't working properly. Does anyone know of a workaround or what else we could configure with the provider to ensure that Atlassian recognizes the entries? We've tried several different URLs multiple times already...


Answers:
author: John Price
body: This may help you:  

<https://confluence.atlassian.com/jirakb/cname-records-remain-unverified-even-when-correct-values-are-added-in-the-domain-provider-page-1271693441.html>


author: Allan Potts
body: We're facing the same issue with our newly purchased domain for our gym accessories store, where we sell Lifting Belts. Despite correctly entering the CNAME records with our provider, the status in Atlassian remains stuck at provisioned, and the CNAME record detection isn't working as expected. We've tried multiple URLs and re-entered the records several times[,](https://www.genghisfitness.com/) but nothing seems to work. We're considering reaching out to our domain provider to ensure there's nothing on their end causing the issue and using an external DNS checker such as leafdns to verify that the records are set up correctly. If anyone has found a workaround, we'd love to hear it.


Tags: cloud

jira-cloud

not-applicable

organization-administration