youngmon/atlassian-qna huggingface dataset:
Unexpected issue creation for vulnerbility
Asked by Sarita Tewari:

In Jira Security, even when vulnerabilities are dismissed/closed, issues are still being created in the Jira vulnerability container.


Answers:
author: Rilwan Ahmed
body: Hi [@Sarita Tewari](/t5/user/viewprofilepage/user-id/5519133) ,

Welcome to the community !!

Can you please explain more what is the issue along with the screenshots, URL where you are creating the issues etc. for better understanding.

If this is related to your organization jira, better to contact your Organization Jira admin to understand the flow. If you are the admin, please explain with more details.

comments: author: Sarita Tewari
body: When I navigate to the Dependabot page, I receive the message:

"The alert you requested (#151) has been withdrawn and is no longer available."

However, it is still listed in Jira Security. I'm confused about why it's showing up there if it's no longer available.  

![Screenshot 2024-08-12 at 2.30.21?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/341181iB1296988B64A8EBC/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 at 2.30.21?PM.png")


author: Sarita Tewari
body: Hello [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861), any update on this issue?


author: Rilwan Ahmed
body: Hi [@Sarita Tewari](/t5/user/viewprofilepage/user-id/5519133) ,

If you are connected to GitHub, then there is bug. already there is a ticket for the fix. Please vote and watch for the updates.

<https://jira.atlassian.com/browse/JSWCLOUD-26414>


author: Sarita Tewari
body: Thanks, [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) for the update. I wanted to add that sometimes the Jira security container fails to list vulnerabilities that are present in Dependabot, even when those vulnerabilities are open


Tags: cloud

jira-cloud

jira-software
Filter to fetch data on every monday at specific time
Asked by Rahul:

Filter to fetch data on every monday at specific time

I need a filter tgat fetchs issues in particular status on every monday at specific time


Answers:
author: Karan Sachdev
body: Hey Rahul,

You can run an issue search with the required parameters and save it as a filter. Then create a filter subscription to receive the results via email weekly on Mondays.

Reference:

#### [Subscribe to a filter](https://support.atlassian.com/jira-software-cloud/docs/manage-filters/#:~:text=edit%20the%20filter.-,Subscribe%20to%20a%20filter,-Subscribing%20to%20a) {#toc-hId-351302434}


Tags: cloud

jira-cloud
Flag Categories
Asked by Rakesh Seeram:

In our user stories action menu, i can only see an option to Add flag. Where can i see the categories for which it needs to be flagged. I saw that in the bulk edit there are these categories. How can i choose them while flagging the user story?

![Jira-Flag.png](https://community.atlassian.com/t5/image/serverpage/image-id/341154iCA0DBDC467A010DD/image-size/large?v=v2&px=999 "Jira-Flag.png")


Answers:
author: John Funk
body: Hi Rakesh - Welcome to the Atlassian Community!

The Flagged field in Jira Cloud is locked and only has the Impediment available. Since this appears to have been migrated, it might have brought the values from the source. But I don't believe you are going to be able to change that.

When you are on an issue and you add the Flag, does it give you options to choose?

comments: author: Rakesh Seeram
body: Hi John. No, It doesnt give me the option to choose. it Chooses the default Requirements and Spec category as the Flagged Reason.


author: John Funk
body: You will probably need to get Atlassian involved to help clean that up.

Try one more thing though - when on a board, right click on the card and choose Add flag. Does it let you select the type there?

If not, go ahead and open a support ticket with Atlassian:

<https://support.atlassian.com/contact/#/>


Tags: cloud

jira-service-management

jira-service-management-cloud
Is there webhook or API of creating JIRA ticket provided for consuming
Asked by Ianna:

Would like to consume the webhook/API to create JIRA ticket by using Microsoft PowerAutomate desktop. Is there webhook or API of creating JIRA ticket provided for consuming, and how to complete the consuming process.


Answers:
author: Anandhi Arumugam
body: Hi [@Ianna](/t5/user/viewprofilepage/user-id/4366411) You can create a Webhook from Administration -\> System -\> Webhooks

Choose Issue Created event. This will send a JSON response to the given Hook URL that can be consumed by other tools. Hope this helps!

comments: author: Ianna
body: Thanks. Can you please provide some screenshots for the guidance? I have no idea where to enter the Administration -\> System -\> Webhooks. Thanks.


Tags: cloud
Users cannot see projects
Asked by Rod Peck:

We have setup (free for now, but will be paying once it is working and we can all all users in) ServiceDesk (free for up to 3 users, 2 currently defined)

and JIRA (free for up to 10 users, 3 currently defined)

My problem is that the creator of a project is the only user that can see that project. Other users do not see it. All users are in the same groups.

Permissions are not editable in the free version, but all permissions seem to show "Any Logged In User" on all items.

what am I missing?

Thanks,

Rod


Answers:
author: Trudy Claspill
body: Hello [@Rod Peck](/t5/user/viewprofilepage/user-id/5565844)

Welcome to the Atlassian community.

Is it a Company Managed project or a Team Managed project?

Have you given the other users Service Agent licenses for the JSM product? Have you given them Jira licenses?

They must be licensed users to see the project.

How are the trying to access the project? What page are the trying to access? Please provide the URL, without the base URL for you instance.

What happens when they try to access the page?

comments: author: Rod Peck
body: Hi, and thanks for the quick reply.

* I made the project "Company Managed"
* The users all have Jira licenses. As I said earlier, 2 of the 3 users have Service Desk Licenses.
* Trying to access the Project by clicking on the "Projects" menu at the top.
  * When doing this they get the Projects page where they can create a new project but they do not see the existing project.

Thanks again,  
Rod


author: Rod Peck
body: Actually, it maybe working properly now.... I don't know what I did but I created a new Test user and that user is seeing the projects.

Thanks again for the quick response


Tags: cloud

jira-cloud
How to add multiple filter gadget to jira dashboard
Asked by Surjit Satapathy:

I want to create a dashboard with multiple filter gadgets. While clicking on add gadget, can not see any multiple filter gadget option to add. Please help me adding it


Answers:
author: John Funk
body: Hi Surjit - Welcome to the Atlassian Community!

There are no gadgets that use multiple filters out of the box. You could use an add-on like Quick Filters for Jira Dashboards, Rich Filters for Jira, Custom Charts for Jira, etc.


Tags: data-center

jira-data-center
How to create multiple bar graph in Jira
Asked by Jayson2 Contreras:

Hi, good day!

Is there a way to create a multiple bar graph in Jira? I want to create a bar graph that will show the total number of issues created per week vs total number of issues closed per week. Please note that I don't want to use the created vs resolved chart as it doesn't really show what we want to be shown because our closed issues may have different resolution other than resolved, like rejected, unresolved, etc.

Thanks!

Regards,  
Jayson


Answers:
author: Danut M _StonikByte_
body: Hi [@Jayson2 Contreras](/t5/user/viewprofilepage/user-id/5461800),

Should your chart be cumulative? In the example you provided, it appears so, as the Closed line is continuously increasing. That's why I am asking.

If Created vs Resolved native Jira gadget is not good, have a look over Cumulative Flow Diagram report - perhaps it helps.

Danut

comments: author: Jayson2 Contreras
body: Hi [@Danut M _StonikByte_](/t5/user/viewprofilepage/user-id/502420)

Thanks for the suggestion. I'll check that one.

Regards,

Jayson


author: Jayson2 Contreras
body: This is what I'm trying to achieve.![Screenshot 2024-08-12 125223.png](https://community.atlassian.com/t5/image/serverpage/image-id/341140i4D06045E83E4BB15/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 125223.png")


author: Trudy Claspill
body: Hello [@Jayson2 Contreras](/t5/user/viewprofilepage/user-id/5461800)

The Created vs. Resolved chart includes all issues that have a value set in the Resolution field, regardless of what that value is, as long as the issues are within the scope of the filter, or project, you specify for your gadget configuration. It should give you the data you want if the Resolution field is being set in your closed issues.

comments: author: Trudy Claspill
body: Thank you for that sample chart [@Jayson2 Contreras](/t5/user/viewprofilepage/user-id/5461800) .

Have you tried the Created vs. Resolved chart? If not, I suggest you give it a try and let us know if it doesn't meet your needs.

The gadget provides the configuration options you want; weekly display of point-in-time counts.

The important thing to note is that the Resolved count/data is based on the Resolved date in the issues (1). That data is set and cleared based on the setting and clearing of the Resolution field (2). It is not based on the Status value directly.

![Screenshot 2024-08-12 at 11.17.51?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/341336i6B166299CDCC7722/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 at 11.17.51?AM.png")

The Resolution field should be getting set when you transition to any done/green status and cleared if you transition back to a to-do/gray or in-progress/blue status. This happens automatically in Team Managed projects. In Company Managed projects where the workflow has been customized this may not be happening if the administrator did not make sure to include that in the customization.


Tags: cloud

jira-cloud
You have to define which CSV column maps to Issue Id if you want to import parents.
Asked by Latika Sharma:

Getting warning:

++*You have to define which CSV column maps to Issue Id if you want to import parents.*++

The below is the mapping I am trying to do to bulk import and link Epics with the Initiatives. Please note initiatives are already imported and the Parent ID field is the Jira issue key for initiatives.

![Capture.PNG](/t5/image/serverpage/image-id/341107i1E53DD85D0741395/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: John Funk
body: Hi Latika - Welcome to the Atlassian Community!

Do the Epics already exist? Or are you creating them?

If they exist, you will map the Epic ID to the issue Key. If they do not exist and you are creating them, then you don't need to map that field.

Yes, the Initiative would be mapped to the Parent field. But make sure the value in that column is not a name up the issue key of the initiative (e.g. ABC-123).

And you don't need the Parent ID field.

comments: author: Latika Sharma
body: Hi John,   

I am trying to bulk import the epics. Here epic ID refers to Id of our internal tool, its a custom field.

Since I do not have any parent ID field in Jira or epic screen, is it the reason that the parent id field is not getting mapped?

Would really appreciate some clarity here.


author: John Funk
body: Okay, thanks for the info.

Yes, the Initiative would be mapped to the Parent field. But make sure the value in that column is not a name up the issue key of the initiative (e.g. ABC-123).

And again, you don't need to map Parent ID, but maybe you can rename Initiative Name in your CSV to Parent ID - and then map that field to the Parent field.


author: Latika Sharma
body: Hi John,  

It didn't work so i chose the normal bulk import option where we are able to import 250 issues at a time.

Just want to understand if you have any clarity why same file worked on normal import option and for external system import option, it threw the error i have mentioned above?


author: John Funk
body: I don't. That would be a question for Atlassian. You should open a support ticket with them. If you do and get an answer, it would be great if you could share that back here.

<https://support.atlassian.com/contact/#/>


Tags: cloud

jira-cloud
Automation rule to update dates of linked issues across projects
Asked by Merijn:

Hi all,

I have found other questions related to this, but none of the answers seem to solve the issue.

If someone changes the start and/or due date of a task in one project, I want a global automation rule to automatically update any issues that are duplicates / duplicated by that task in another project.

Here is my rule:

![Capture.PNG](/t5/image/serverpage/image-id/174250i00EE6CE4BEBDDF5B/image-size/large?v=v2&px=999 "Capture.PNG")

The audit log shows that the rule is executing without any issues, the comment that is added by the same rule does show up when the rule is executed, only the dates do not actually change.

![Capture2.PNG](/t5/image/serverpage/image-id/174252i8F35D526DEB532AC/image-size/large?v=v2&px=999 "Capture2.PNG")

I am admin in both projects so I assume permissions should not be an issue.

Does anyone know why this is not working?

Best,

Merijn


Answers:
author: Gaurav
body: Hello [@Merijn](/t5/user/viewprofilepage/user-id/3711282)

The secret for this not working lies in the part where the dates are being edited. Please set it up to be copied from the Trigger Issue and not the Current Issue for it to work.

I have tested the same and the screenshot is shared below.

Kindly accept the answer if this helps.

![Auto Update Start Date.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/174261i98257A60AE77E23F/image-size/large?v=v2&px=999 "Auto Update Start Date.JPG")

comments: author: Merijn
body: Thanks so much, this was indeed what fixed the issue.


author: Nikki Zavadska [Appfire]
body: Hi [@Merijn](/t5/user/viewprofilepage/user-id/3711282)

do you mind sharing what's set inside your THEN rule to edit the dates?

If the issue is commented but only dates aren't changed maybe the problem is there...

Thanks, Nikki

comments: author: Yenni Giang
body: I'm having the same issue - the date does not change in linked issues. Were you able to solve this?


Tags: cloud
Can't add the "atlassian-addons-project-access" role with trial account
Asked by Lucyk, Ben:

I'm trying to demo an addon integration (SVN Gateway), but my trial Atlassian account will not allow me to edit the permissions. My Admin account does not seem to have the "atlassian-addons-project-access" role (containing the "View Development Tools" permission), which is required to view the Development field showing the commit history. Does the Jira Software product have different permissions set up for trial accounts?

![2021-12-13 12_01_53-Permission helper - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/173875iCBE124EADFCF73D0/image-size/large?v=v2&px=999 "2021-12-13 12_01_53-Permission helper - Jira.png")

![2021-12-13 12_14_06-Edit Permissions - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/173877i9A05A6E36B2FBA32/image-size/large?v=v2&px=999 "2021-12-13 12_14_06-Edit Permissions - Jira.png")


Answers:
author: John Funk
body: Hi Ben - Welcome to the Atlassian Community!

I see the atlassian-addons-project-access role in your permission scheme. But in your permission helper it seems to be running as you and not the add-on. Are you in the Administrator role on the project (in People)?

comments: author: Lucyk, Ben
body: Hi John,

Thank you for your reply. When I navigate to the People page in the project settings I only see this message:  

Where is everybody? {#toc-hId--1208431733}
------------------------------------------

On a free plan, you can only add people using your site's administration settings. Upgrade your plan to better control who can access this project.  

So I'm not sure what is the answer to your question.  

At the recommended Administration settings page I added my user (the only one) to all the groups available. And then for each of those groups, I ensured that the Jira Work Management product was added (the only other product available for me to select is Jira Administration). Still no change and I am unable to view the Development field.   

![2021-12-15 08_51_21-Administration.png](https://community.atlassian.com/t5/image/serverpage/image-id/174104iE99DCAE6D9B358B2/image-size/large?v=v2&px=999 "2021-12-15 08_51_21-Administration.png")  
Any ideas?


author: John Funk
body: Ah, that's right - no permission adjustments. So what exactly is the error you are getting?


author: Lucyk, Ben
body: No error exactly, only that I'm unable to view commit history in an Issue's Development field, via the SVN Gateway addon, which is what I'm trying to demo. The addon config does "see" my latest revision from my sample repo, it's just not displaying due to the above persimmons issue.


author: John Funk
body: Gotcha. That's probably not going to be something that is overcome without upgrading to a paid account. :-(


author: Lucyk, Ben
body: Thanks anyway for your help John.


Tags: cloud
I can't link a confluence page to a business project task
Asked by Visi:

The message it shows is: "You have to authorize the Confluence site from these pages".  
Or it doesn't show the message but then the page can't be opened.  
We are licensed by Confluence as we are creating pages and spaces.  
Thanks  


Answers:
author: Ron Levy
body: Hi [@Visi](/t5/user/viewprofilepage/user-id/4658011) do you mind sharing a screenshot? What happens if you click the link prompting you to authorise the site?

comments: author: Visi
body: Hello, although we have a Confluence license, the spaces that we have created in the 'Filter by space' field do not appear.  
If we search by page and choose a space, it gives the error in red. If a page is selected, it appears no error but then it cannot be opened.  
Thank you.![img5.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174041i0E398DFF1294AFE4/image-size/large?v=v2&px=999 "img5.jpg")![img4.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174040i254CF932044183CD/image-size/large?v=v2&px=999 "img4.jpg")![img3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174038i56582A762393416D/image-size/large?v=v2&px=999 "img3.jpg")![img2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174039i984694F4145BE586/image-size/large?v=v2&px=999 "img2.jpg")![img1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/174042i57AAB1A59EE092BE/image-size/large?v=v2&px=999 "img1.jpg")


Tags: cloud
Ajouter un ?tat - workflow
Asked by Goethals:

Bonjour ? tous

Est-il possible d'ajouter un 4?me ?tat sur le workflow autre que "? faire" "en cours" ou "fait" s'il vous plait? Et comment?

Merci


Answers:
author: John Funk
body: Bonjour [@Goethals](/t5/user/viewprofilepage/user-id/4671310)

Bien s?r, vous pouvez modifier le flux de travail pour ajouter les nouveaux statuts que vous souhaitez. Avec Jira Work Management, lorsque vous ajoutez de nouveaux statuts, il cr?e automatiquement de nouvelles colonnes sur votre tableau. Pour apporter une modification, acc?dez ? Param?tres \> Probl?mes \> Workflows Recherchez votre flux de travail que vous souhaitez modifier et cliquez sur Modifier.

comments: author: Goethals
body: Bonjour,

Merci pour votre r?ponse. Malheureusement j'ai conscience qu'il est possible d'ajouter une colonne. Mais je cherche ? ajouter un ?tat, pas une colonne


author: John Funk
body: Pour les projets Jira Work Management, c'est fondamentalement la m?me chose. Mais pour ajouter un nouveau statut, vous devez modifier le flux de travail. Acc?dez ? Param?tres \> probl?mes \> workflows Recherchez le flux de travail auquel vous souhaitez ajouter l'?tat. Cliquez sur Modifier Apportez les modifications n?cessaires pour ajouter le nouveau statut. Veillez ? publier le flux de travail.


author: alban.kit.partner
body: J'ai le m?me probl?me, je l'ai pourtant fait en d?but de projet mais je ne retrouve aucune option pour rajouter un ?tat ? ma nouvelle colonne ... C'est pourtant la base d'un outil de gestion de projet !!!

![Capture d?e?cran 2024-01-10 a? 10.20.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/299831i8AD95C4C298EDB13/image-size/large?v=v2&px=999 "Capture d?e?cran 2024-01-10 a? 10.20.06.png")


author: alban.kit.partner
body: J'ai touv? :

1 Cr?er l'?tat

Planification \> Tableau \> G?rer workflow \> Cliquer sur un des ic?nes Etat \[x\]\> Nommer son Etat\>Ajouter

![98a926af-f5f9-41e0-b330-a9e826392308.png](https://community.atlassian.com/t5/image/serverpage/image-id/299839i74E761A82CF18817/image-size/large?v=v2&px=999 "98a926af-f5f9-41e0-b330-a9e826392308.png")

2 cr?er la colonne

Param?tre \> Tableau \> Colonne et Etat

Le nouvelle ?tat apparait dans Etats non assign?s

Cr?er sa colonne

Glisser le nouvelle ?tat ...

![Capture d?e?cran 2024-01-10 a? 10.43.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/299840iB0480221AA9B4CFF/image-size/large?v=v2&px=999 "Capture d?e?cran 2024-01-10 a? 10.43.39.png")

Comment faire plus compliqu? ?


Tags: cloud
Add Quick Filter to Board View
Asked by Larry Bauman:

This is for Jira Work Management, on a company managed project. How do I add custom JQL quick filters to the board.   
![{B1BD8064-1D9A-4F59-A61A-8B2FDDF7EC4F&#125;.png.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/173805i15B2C2C13DDDB229/image-size/large?v=v2&px=999 "{B1BD8064-1D9A-4F59-A61A-8B2FDDF7EC4F&#125;.png.jpg")


Answers:
author: John Funk
body: Hi Larry,

The quick answer is you can't right now. Hopefully, they will be rolling out more functionality as to quick filters for the board soon, but I don't know a timeline.

comments: author: Faruk Erdem
body: Hi [@John Funk](/t5/user/viewprofilepage/user-id/7148) , Is there any update on this?


author: michael.gorbachep
body: Yup. Is there a vote for this one?


author: John Funk
body: This one might do the trick: <https://jira.atlassian.com/browse/JWMCLOUD-127>


author: Gaurav
body: Hello [@Larry Bauman](/t5/user/viewprofilepage/user-id/4557374)

In order to limit the issues on a board using filters, you need to configure the board and set the filter query.

For this, please navigate to the board settings from the 3 dots menu on the right-hand side top and update the filter query.

Kindly accept the answer if this helps.

comments: author: John Funk
body: There is no Board Settings for JWM projects.


author: Natasha Arksey
body: Why not have this for JWM but have it for software?


author: John Funk
body: It's intended to be a very simple setup to create and maintain. Like Team-managed projects.


Tags: cloud

quick-filter