youngmon/atlassian-qna huggingface dataset:
Upgrade issue from 6.15 to 702
Asked by Adventist Schools Australia:

Hi All,

I did an upgrade but having issues on te local server local ["http://localhost:8090/"](http://localhost:8090/) confleune is up and running but when I go to URL get http/1.1 service unavailable.

Also on the server get a promt"**Your URL doesn't match**" please Update Base URL

I did update this to match my setup and also checked the server.xml to check if our domain url is there.

please can someone assist me.

regards,

Artik


Answers:
author: Nic Brough -Adaptavist-
body: "Localhost" means "the current machine", and hence is only usable on the Confluence server.

You need to use the server's name (or IP address) and make sure it is set correctly in the base url as well, and possibly set a context in server.xml

If, for example, you want to run confluence under <http://myserver.com/confluence:8090/>, then you use that url for access, and set the same in the base url, and your server.xml will need a context of "/confluence"

comments: author: Adventist Schools Australia
body: Hi Nic,

Thank you for your reply, but already updated base URL in the GUI and server.xml we are using subdomain.mydomain.com but stop working after the update.

Have done a restore now support was saying i did not have permission to specific folders on the server, I logged in as an Admin but did not have permission so interesting.

Anyways will set up a test environment and then go from there.

Thanks


author: Nic Brough -Adaptavist-
body: The question you gave us implied you were struggling with urls, so I tried to answer for that problem. If you'd already updated the url, then there was no need to talk about localhost in the question, and I would have suggested that you check the logs next, as it's unclear what the problem was.

A permissions problem on files usually means Confluence won't even start properly, it would not get as far as getting a url mismatch message.

So I'm very confused on what you've actually done and what the problem really is.

Let's see how you get on with your test systems! Hopefully, that will uncover it for you!


Tags: confluence-server

server
Contact Administrators form - how does a user access it through confluence
Asked by John Smith:

How does a user navigate to the Contact Administrators form in Confluence ? I know they can get to it via the URL http://confluenceurl/contactadministrators.action , but how do they navigate to that through menus/ui of confluence ?

Thanks


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi john Smith,

From the [**Configuring the Administrator Contact Page**](http://Typically,%20Confluence users may get to this page by clicking a link on an error screen such as the '500 error' page.) page:
> Typically, Confluence users may get to this page by clicking a link on an error screen such as the '500 error' page.

Let us know, if the provided information solves your doubts or you need further support,  
Regards

comments: author: John Smith
body: Hi Jack,

What if the user doesn't encounter an error page, is there anyway to navigate to this form ?


author: Markus
body: Hi [@John Smith](/t5/user/viewprofilepage/user-id/3167658)

This page as this page has a URL you can place a link to the *contact administrators*form behind a button or any other hyperlink option, additionally you could also setup a rich HTML macro with a re-direct to the contact administrators page if you would like users to reach it by clicking a page.

Cheers,

Mark


author: John Smith
body: Hi [@Markus](/t5/user/viewprofilepage/user-id/3569289) ,

OK cool thanks - so no way out of the box to navigate to it - needs links/macro created.

Thanks


Tags: confluence-server

server
New editor does not support panel?
Asked by Andre:

Hi,

With the old editor it was possible to create great pages using the panel macro. You could choose any border and background color.

Is there anything like this with the new editor? Not only the 5 pre-define choices?

If nothing comparable, please add the panel again!

Thanks, Andre


Answers:
author: Markus
body: Hi Andre,

Unfortunately the panel macro has been removed from Confluence Cloud :(

More information can be found on the thread below.

<https://community.atlassian.com/t5/Confluence-questions/Could-not-find-Panel-macro/qaq-p/1069392>

Kind regards,

Mark


Tags: confluence-cloud
Sharing the Knowledge Base Online
Asked by Ayush:

Hi,

I have created a knowledge base using Confluence. I do not want to integrate it with my JIRA Service Desk.

I want to have a public link something similar to (<https://confluence.atlassian.com/confkb>) what JIRA knowledge base has. This seems very simple but I am unable to generate this kind of link. I can just see the Overview Page. can anyone assist me on how can I get the public link?

I need to publish my Knowledge Base something like this - I do not want the user to be re-directed to my Confluence Board.

![Screenshot 2019-10-06 at 6.27.56 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/68506i088B55F5EA088F00/image-size/large?v=v2&px=999 "Screenshot 2019-10-06 at 6.27.56 PM.png")

Thanks!


Answers:
author: Markus
body: .

comments: author: Ayush
body: Hi [@Markus](/t5/user/viewprofilepage/user-id/3569289)

It seems that you misunderstood my question. I did not mention anything about translation/Korean Language.

Thanks!


Tags: confluence-cloud

new-to-confluence
How can you add meta descriptions and tags in Confluence pages?
Asked by Adi Atzmony:

Any update on this issue? we would like to add meta tags to our pages.

Thanks in advance!

Adi


Answers:
author: Nic Brough -Adaptavist-
body: Update on what issue?

Meta data is usually added to Confluence with labels and page properties, have you tried those?

comments: author: Adi Atzmony
body: Thanks for your quick response!

Is it possible to add a Meta description which is the description that is displayed in Google search?


author: Adi Atzmony
body: Also, I was referring to this question that I found when searching for information about this <https://community.atlassian.com/t5/Confluence-questions/How-to-Add-Meta-Tags/qaq-p/243936>


author: Adi Atzmony
body: any idea how to add this tag to a confluence page? \<meta name="googlebot" content="nosnippet"\>


author: Sajad
body: Adi - we've done this through a Viewport with K15t using a macro

In confluence on its own you should be able to open the source editor and add the meta description (it looks like \<\> on the top right-hand side of the page).


Tags: confluence-server

server
Can I restore a previous version from an unpublished page?
Asked by Derek J Broo:

I've been working on a page which hasn't been published yet. Out of nowhere, I lost a huge table within the page. Is it possible to restore a previous version of an unpublished page? I can only find restore techniques for published pages. In hindsight I could have potentially just hit "undo" if it was an accidental delete but I closed the page and re-opened it in my attempts to find a restore option.


Answers:
author: Derek J Broo
body: N/A


author: Markus
body: HI [@Derek J Broo](/t5/user/viewprofilepage/user-id/2830679) ,

Please try the '*Drafts'* section of Confluence, the screenshot below should help!

![Screen Shot 2017-07-11 at 1.48.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/68495i798EDA29D460286F/image-size/large?v=v2&px=999 "Screen Shot 2017-07-11 at 1.48.38 PM.png")  
Kind regards,  
Mark

comments: author: Derek J Broo
body: Hmm... having trouble finding that drop down menu. Where would I navigate from what I see as my primary main confluence page?![Screen Shot 2019-10-06 at 10.20.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/68515iAB148C94BB675C27/image-size/large?v=v2&px=999 "Screen Shot 2019-10-06 at 10.20.30 AM.png")


author: Markus
body: Hi,  
I apologies the screenshots provided were for a server Jira instance, as you're on cloud please use the screenshots below!

**1**   
![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68534iCE295EF8FA40D386/image-dimensions/355x301?v=v2 "Capture.PNG")  
**2**   
![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/68535i7B48CF1A2BBB12C5/image-dimensions/255x254?v=v2 "Capture.PNG")  
Cheers,  
Mark


author: Derek J Broo
body: Hello. Thanks. I am not sure what exactly you are showing me. How to access drafts? I'm looking to restore a version of a draft from 2 days ago. The current version has lost information.
Can't use the editor
Asked by Tom Klein:

I'm currently trying to install Confluence Server, everything is working fine, but the editor is not working.  

If I try to edit a page, the edit button is doing nothing. If I create a new one, it opens, but if I try to write anything nothing happens.  

The chrome developers console says something like "Cannot read property 'activeEditor' of undefined". I tried both, collaborative editing on and off.

*Edit:*It only doesn't work if HTTPS is enabled (via NGINX proxy).

<br />

What can I do?


Answers:
author: Kurt Klinner
body: [@Tom Klein](/t5/user/viewprofilepage/user-id/3586345)

Hi Tom

welcome to the Atlassian community. Can you have a look to the confluence logs and share your nginx / tomcat config to check on the ssl part

Cheers

Kurt

comments: author: Tom Klein
body: [@Kurt Klinner](/t5/user/viewprofilepage/user-id/734136) I found out it only breaks when accessing with https://.

That's the (only) connector enabled:

```
<Connector port="8090" connectionTimeout="20000" redirectPort="8443"
maxThreads="48" minSpareThreads="10"
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
protocol="org.apache.coyote.http11.Http11NioProtocol"
scheme="https" secure="true" proxyName="confluence.yourname.xyz" proxyPort="443"/>
```

That's the part of the NGINX config:

```
location / {
  client_max_body_size 20M;
  proxy_set_header X-Forwarded-Host $host;
  proxy_set_header X-Forwarded-Server $host;
  proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
  proxy_pass http://127.0.0.1:8090;
}
location /synchrony {
  proxy_set_header X-Forwarded-Host $host;
  proxy_set_header X-Forwarded-Server $host;
  proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
  proxy_pass http://localhost:8091/synchrony;
  proxy_http_version 1.1;
  proxy_set_header Upgrade $http_upgrade;
  proxy_set_header Connection "Upgrade";
}
location /synchrony-proxy {
  proxy_set_header X-Forwarded-Host $host;
  proxy_set_header X-Forwarded-Server $host;
  proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
  proxy_pass http://127.0.0.1:8090/synchrony-proxy;
  proxy_http_version 1.1;
  proxy_set_header Upgrade $http_upgrade;
  proxy_set_header Connection "Upgrade";
}
```

Thanks for your response.


Tags: bug

confluence-server

editor

error

nginx

proxy

server

ssl
How to insert an HTML video
Asked by Andrea Martin:

I'm working on creating tutorial videos with Camtasia and their closed captions feature. The problem is, in order to display the control to toggle CC on and off, I need to link to the html version of the video. I've got the entire video directory on a public facing web server and a URL that links to the html version of the video but I can't get it to display properly on my Confluence page.

Creating a hyperlink works but I'd like to have the frame in the actual page. I tried the widget connector but it just shows me a gear icon, I tried using the HTML widget but it failed to connect with the following test youtube video:

\<iframe width="420" height="315" src="<https://www.youtube.com/watch?v=gNXNpkQCAi4>"\> \</iframe\>

I've also attempted the multimedia widget but it's looking for an actual file and won't let me use the URL.

Any ideas?


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Andre and Welcome,

Do you mind to try again the HMTL macro after properly [**Configuring the Whitelist**](https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html)?

Probably you may ask your Confluence administrator to help you with his task.

Let us know if this solve your problem,

Regards


Tags: confluence-server

server
Is it possible to add Jira Ticket link on a gliffy diagram am creating in confluence?
Asked by ok Fatima Naugul:

I a have created a flow diagram on confluence using gliffy. Now I want to add Jira Ticket links to my diagram. I know we can add Jira tickets on confluence pages but can we also add Jira tickets on gliffy diagrams??


Answers:
author: John Almeida
body: Hi Fatima,

It is! Through the linking function, you can link any URL including Jira tickets. Take a look at my example of linking a Jira ticket [here](https://cl.ly/931ced919ef8) (if you get a sign up prompt from my recording app, just click outside of it and you can play the video).

Hope this helps!

Best,

John


Tags: confluence-server

server
what is best way to store and search for random facts?
Asked by Gabor Kwauka:

my team shares knowledge in emails, slack etc. Often times is is just two sentences or paragraph, something like this.: I was on a call today and learned that a dog has four legs.

i think it would be ideal to store this kind of info in confluence and make searchable, else it gets lost. I am looking for the best and most user friendly way to do this and what feature / page template / macro to use.

"how-to" seems to complicated, creating a page with subpages for each small fact seems overkill. there is also the "questions" feature but it is a paid feature.

all i really need is a "random facts" page that allows to enter info through a simple text box and submit button.

any suggestions are welcome.


Answers:
author: Aaron Williams
body: What about just having a basic "Random facts" page and use the comments as a way to quickly input these?

comments: author: Gabor Kwauka
body: Hey, thats a good idea. i did that, put a search bar on top of the page that i edited to search comments in my space only. testing now but think this is a great start and should work for now.

Thanks again,

G


Tags: cloud

confluence-cloud
Install using existing database
Asked by Daniel_Eng:

Can I install Confluence onto existing Confluence database, without having the installation wipe out the existing contents?

I don't have an xml backup of my content.

I had to reinstall the software, but I don't want the installation software to wipe the database and recreate tables because I want to preserve the pre-existing Confluence data.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Use the TGZ or ZIP download instead. You can set it up manually to point to the existing database, which won't wipe the contents of the DB. Atlassian has a [doc](https://confluence.atlassian.com/display/CONF35/Installing+Confluence+Standalone+on+UNIX+or+Linux) that outlines the process. I find this easier than using the installer, personally. I would recommend performing a database backup first, to be safe, though.

comments: author: Daniel_Eng
body: The option to manually point to an existing database seems to have been removed.

I was able to accomplish the same by letting the install create a blank database and then changing confluence.cfg.xml file to point back to old database as outlined here:

**<https://community.atlassian.com/t5/Confluence-questions/Cannot-restore-Confluence-from-existing-database/qaq-p/736817>**


Tags: confluence-server

restore

server
Event Listener - FormSubmitEvent cant process event
Asked by Roberto L:

Hello community,

I have a question around how to process an event triggered from a FormSubmitEvent.

I have written a basic event listener in Confluence that fetches the event when triggered and prints out the content of the event object. But it is not working correctly.

My code is as follows:

```
import com.atlassian.confluence.core.DefaultSaveContext 
import com.atlassian.confluence.event.events.content.page.PageEvent
import org.apache.log4j.Logger

def log = Logger.getLogger("com.team.confluence.listener.createPage")
log.setLevel(org.apache.log4j.Level.DEBUG)
log.debug( "Forms for Confluence Create Page - Entering");

def eventFormSubmission = binding.variables.get("event") 
String eventData = eventFormSubmission.structuredValue // This line shots and error

log.debug("Content in event object is: "+eventData)

log.debug( "Forms for Confluence Create Page - Exiting");
```

When I add such code I get the following error in the console:

++\[Static type checking\] - No such property: structuredValue for class: java.lang.Object++

If I take that line out of my code and print out just the event without utilizing the "structuredValue" property it runs but I cannot see the contents of the event.

```
import com.atlassian.confluence.core.DefaultSaveContext 
import com.atlassian.confluence.event.events.content.page.PageEvent
import org.apache.log4j.Logger

def log = Logger.getLogger("com.team.confluence.listener.createPage")
log.setLevel(org.apache.log4j.Level.DEBUG)
log.debug( "Forms for Confluence Create Page - Entering");

def eventFormSubmission = binding.variables.get("event") 

log.debug("Content in event object is: "+eventFormSubmission )

log.debug( "Forms for Confluence Create Page - Exiting");
```

The content that is printed in log files is:

```
com.adaptavist.confluence.forms.model.FormSubmitEvent[source=com.adaptavist.confluence.forms.service.manager.impl.DefaultFormMailRequestHandler@e3ac5b8]
```

Has anyone ran into this issue and can anyone provide some pointers on what to do.

I feel like I need to cast my event as a FormSubmitEvent or something of the like but cannot find any object as that.

Appreciate any help on this!

Thank you,

-Roberto


Answers:
author: Sven Alebrand
body: Hey Roberto!

Did you come up with a solution to this? I ran into the same problem.

Thank you,

Sven


Tags: adaptavist

atlassian-support

confluence-server

event

event-listener

forms

scriptrunner

server
Is there a burn up chart available for JIRA?
Asked by Susan Trantina:

I would like to have the ability to run a report on team progress based on JIRA ticket estimates and completion of tickets within a given time range; similar to a burn up chart. Is this feature available?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Please, take a look at [this page](https://docs.stiltsoft.com/display/public/TableFilter/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro). Here you can find how to build different Jira charts and reports in Confluence. Notice, that it requires [Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app to be installed in Confluence.
One click paging.
Asked by McMillan Goyal:

Do we have a feature where we can embed a number and with one clisk either it sends one message or call?


Answers:
author: Shannon S
body: Hello McMillan,

Welcome to Atlassian Community. It's nice to meet you!

This would depend on the application you are using for your calls/messages, but for Skype you would create a link like this:

![Screenshot 2019-10-08 at 16.36.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/68769iE2034FAA81BB0B13/image-dimensions/471x164?v=v2 "Screenshot 2019-10-08 at 16.36.55.png")

Replace 'call' with 'chat' if you want to open a chat message instead.

This isn't specific to Confluence, so you should speak with your provider on what the proper URL would be in order to initiate a call or chat.

Let me know if you have any trouble!

Regards,

Shannon
Gallery Macro - Display entire Space
Asked by Steve Terelmes:

I would like to know if there is a trick to displaying all images within one space into a single Gallery Macro on a page. Currently you can list gallery images for multiple pages, but you must list each page separately in the gallery macro parameters. You can even list images from a page on a separate space. But because images (and files) live on individual pages, I find sometimes I sometimes lose track of an image. So I would like one page in each space that lists all images. And of course, since Confluence no long has the Space Attachment macro I can't depend on that either.


Answers:
author: Shannon S
body: Hello Steve,

Thank you for your suggestion. This is not possible, but there's a feature request below for this:

* [CONFCLOUD-55499](https://jira.atlassian.com/browse/CONFCLOUD-55499) *As a user I would like the Gallery macro to display all images in a space*

However, the tags on your question refer to Confluence Cloud. The [Gallery Macro](https://confluence.atlassian.com/confcloud/gallery-macro-724765199.html) is being deprecated in Confluence Cloud and will soon not be available to use on any pages in Confluence Cloud. For more details on that, see [We're Cleaning Up the Macro Browser](https://confluence.atlassian.com/confcloud/we-re-cleaning-up-the-macro-browser-946028471.html).

There is a thread for feedback regarding this decision:

* [CONFCLOUD-59930](https://jira.atlassian.com/browse/CONFCLOUD-59930) *Gallery macro removal feedback*

My recommendation would be to use another solution to display your galleries, such as one of the available add-ons for Confluence Cloud:

* [Marketplace Gallery Add-ons for Confluence Cloud](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=gallery)

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud

gallery

macro
Retrospective notes
Asked by Zahara Garbajosa:

Hi there!  

I just created a retro page for our team and I was wondering if there is a way to hide the "last modified by" field.  

We want to make sure that feedback is anonymous and that sort of gives it away...

thank you!!


Answers:
author: Dominic Lagger
body: Hi [@Zahara Garbajosa](/t5/user/viewprofilepage/user-id/3585839)

There is a dirty way with javascript to hide the text. But then, the "last modified by" would be hidden on every page.

For that, you have to paste a javascript in the [custom HTML in the admin console](https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html). I probably could help with the javascript.

My concern about that is, that even though, you hide this text, everyone could see the page hierarchy and check the last modifier. It's not obviously, but it's possible.

Hope this helps a little bit

Regards

Dominic


Tags: questions-for-confluence
Is there a bulk user notification option in CONFLUENCE like exists in JIRA?
Asked by Darlene Ashleigh Jeter:

I am trying to send a notice to all users in Confluence and I cannot find such an option. Is there such an option like the one that exists in JIRA.


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Darlene Ashleigh Jeter](/t5/user/viewprofilepage/user-id/1895273)

Apologies, I missed that it was for confluence.

As currently email feature is not available in conflunece you can try out below work around.

1. Create a Public Page with required content.

2. Add a banner with hyperlink to above page or directly add content in banner.

Thanks,

Avinash

comments: author: Darlene Ashleigh Jeter
body: [@Avinash Bhagawati _Appfire_](/t5/user/viewprofilepage/user-id/3491119) OMG, thanks for the workaround. I can also monitor it that way!!!


author: Avinash Bhagawati _Appfire_
body: Hi [@Darlene Ashleigh Jeter](/t5/user/viewprofilepage/user-id/1895273)

Send Email feature in Jira allows to you send email to all jira users or specific groups or projects.

Please refer below documentation for more details.

<https://confluence.atlassian.com/jirakb/send-an-email-notification-to-all-jira-server-users-776811096.html>

Thanks,

Avinash

comments: author: Darlene Ashleigh Jeter
body: [@Avinash Bhagawati _Appfire_](/t5/user/viewprofilepage/user-id/3491119) I know the one that exists in JIRA. I am asking about CONFLUENCE. I have confluence users that are not JIRA Users.


Tags: cloud

confluence-cloud