youngmon/atlassian-qna huggingface dataset:
How can I add a link to a marketplace app into a post in the Atlassian Community?
Asked by Abraham - New Verve Consulting:

Hi community!

I frequently post things in this Atlassian Community Forum (either questions or answers) but lately I have been having difficulties posting anything with a link to an app in the Atlassian Marketplace (the post simply won't get posted), I have tried either adding the link with the "add link" button in the post or simply by pasting the plain URL. Have you had similar issues? What can be causing this? I have tried different browsers and even a couple of different shortening URL sites available on the web.

Many thanks in advance! Any clue or similar issues will be really appreciated!


Answers:
author: Andy Gladstone
body: [@Abraham - New Verve Consulting](/t5/user/viewprofilepage/user-id/3442622) I took a look at some of your recent posts and they seem to be violating some community guidelines. You should take a look at the following guideline post that will help you understand which links/posts are allowed and which will be flagged.

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Revisiting-our-necroposting-guidelines/ba-p/1622350>

Good luck!

comments: author: Abraham - New Verve Consulting
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)

That was helpful, I will re visit the guidelines to make sure I understand all the rules properly.


author: Ash Yadav
body: Hi [@Abraham - New Verve Consulting](/t5/user/viewprofilepage/user-id/3442622) ,

Usually this is due to the link not conforming to a certain format (I've had this happen even with Atlassian's own knowledge base articles I tried to link).

Don't shorten the URL, instead use the insert/edit link button and if that doesn't work you may need to post your answer without it and then edit the link in (at least that's what I do to get access to the editor which seems to be more friendly). It will still tell you that there is something wrong with the link but gives you the chance to fix it :)

All the best,

Ash


Tags: atlassian-platform

community
Why can't I comment on most articles or discussions?
Asked by Sidar Yarar:

Dear Community,

I want to collect the Atlassian Badges :D

But i can't comment on most articles or discussions, for example for the

throwback-thursday. Yesterday i saw another one with wednesday .... badges and there i couldn't do anything either.

<br />

I would appreciate an answer. Thanks in advance.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Sidar Yarar](/t5/user/viewprofilepage/user-id/5181631)

In order to comment on an article, you have to belong to that group where the article is posted. Can you confirm that you indeed belong to a certain group and you can't comment on a post from that group?

comments: author: Prasad Kalamkar
body: You will need to join the groups in order to comment.


author: Satya Shanthi
body: Click and follow the links to comments the Ui is a little misleading, The summary of the of comments received is not clickable, you have to click on the post and then add a comment.


author: Fernando Motta
body: Hello everyone,

I really want to collect the Atlassian Badges :D, but i can't comment on most articles or discussions, for example for the throwback-thursday.

Yesterday i saw another one with wednesday .... badges and there i couldn't do anything either.

What I do? :D


Tags: atlassian-platform

welcome-wednesday
Anyone tried compass yet ?
Asked by Johan Behrens:

Hi,

Was hoping that someone who did try it out could tell me if it is any good or not :-)

Regards,

J.H.N. Behrens


Answers:
author: Ammar Ahmed Butt
body: [@Johan Behrens](/t5/user/viewprofilepage/user-id/5171415)

It helps! ***[Compass - Atlassian](https://www.atlassian.com/software/compass)***

***Dependencies***

* Understand and visualize component relationships with ease.

***Team dashboard***

* Give your teams everything they need to track the components they own and keep them in a healthy state.

***Scorecards***

* Codify development and operational best practices at scale. Give teams autonomy while ensuring security, compliance, and reliability best practices are maintained.

***DevOps Health***

* Apply engineering best practices at scale and keep your teams happy and your components reliable and secure

***A real time record of change***

* Always have the answer to "what's happened to this component?". See rich, real time activity updates from your components and their dependencies, with data pulled in from across all the tools in your software development toolchain.

***Catalog***

* Keep track of your technical architecture and the teams that collaborate around them.

![Screenshot_2023-03-16-10-14-01-201-edit_com.android.chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/245861i94B8B8A626C44F4E/image-size/large?v=v2&px=999 "Screenshot_2023-03-16-10-14-01-201-edit_com.android.chrome.jpg")

comments: author: Johan Behrens
body: thank you for the answer
why i am getting this error, Could not prepare JSON: ' '. Invalid format. A JSONObject text must beg
Asked by Vinithr:

i have a vaild json for creating jira from ifttt integration rules  
{ "fields": { "project": { "key": "ORBIT" }, "issuetype": { "name": "Story" }, "summary": "My summary" } }


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Vinithr](/t5/user/viewprofilepage/user-id/5167087) and welcome to this community

I guess this is about ConfiForms app and it's feature to create Jira issues on form submit, right? I am pretty confident it is

(added a tag to mark it as "confiforms", so it has a better context)

From the first sight your JSON seems to be valid and should not be failing

However, how have you configured it? Do you use a code or no format macros to put your JSON mapping or added the mapping directly into the ConfiForms IFTTT macro's body?

Alex


Tags: confiforms
How do I leave products
Asked by Steve.Romanowski:

I was invited a while ago to other products and while setting up my account, I was joined to those thinking it was the one I needed. How do I leave them when there is no admin contact


Answers:
author: Amanda Barber
body: Hi, [@Steve.Romanowski](/t5/user/viewprofilepage/user-id/5010626) - looks like the first comment [here](https://community.atlassian.com/t5/Jira-Software-questions/How-to-remove-Jira-Software-and-Jira-Service-Management-and-just/qaq-p/2087423) will help you achieve this if you still haven't.


Tags: subscription
Replacing ID with another will degrade performance in Solr?
Asked by nitinmlvya:

I am using **Solr 4.10.2** . I have build **indexed** documents. In **Schema.xml** , I have removed **ID** field and replaced it with **ngram** field and made **ngram** field as **unique key**.

I have a question - when I will do **search** query on Solr. Will the **performance** of searching **harm** ? And also it will affect D**ocument caching**.


Answers:
author: Kurt Newcomb
body: @Nitin Solanki What are the steps you used to switch from Lucene to Solr?


Tags: atlassian-platform

index

off-topic

performance

unique
Plot Story points with relevant Issue Key and Sprint Name
Asked by Shraddha:

Hello,

I am trying to generate a report/chart of Story Points by Issue ID and Sprint Name. How to go about that.

I referred this post but it doesn't plot by Issue Key and Sprint - <https://community.atlassian.com/t5/Atlassian-Analytics-questions/Possible-to-pull-succinct-changelogs-of-when-Story-Points-change/qaq-p/2230913>

Also to top it up we also need the Issues to be grouped by Epic. So basically the char looks like a matrix where column is Epic/Issue Key, rows are the Sprint Name and the values are story Points.

Is this possible to do so using Analytics?

TIA!


Answers:
author: Jessie Turpin
body: Hey Shraddha! Based on the additional information you commented on a [different question](https://community.atlassian.com/t5/Atlassian-Analytics-questions/Suggestion-Enable-Analytics-usage-of-custom-fields-defined-by/qaq-p/2428376), here's how you could update your existing chart to get your desired result. I think you could modify your Query 3 to include the filter on Issue type to only have Story or Epic issues displayed. This would allow Query 3 to give you the name of your sprint and the issue keys of the Stories or Epics within the sprint.

Then you could modify your Query 2 to remove the filter for Stories and Epics so that this query is now only pulling in the Story Points for the individual issues in your sprint. Once you [merge the two queries](https://support.atlassian.com/analytics/docs/merge-queries/) together, using the issue key column, you can reorder the columns so that the Sprint name column is first, the issue key column is second, and the Story Points column is third. Then adding a [Pivot step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Pivot) would turn your chart into your desired matrix of Story Points per issue of your Sprint.

The final chart could look something like this:

![Screenshot 2023-08-01 at 4.44.53 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/272582i30020844805DAEDE/image-size/large?v=v2&px=999 "Screenshot 2023-08-01 at 4.44.53 PM.png")

If you have any other questions please add them here or open a [support ticket](https://support.atlassian.com/contact/) with my team!
Custom field values displaying as numbers instead of text
Asked by Tschilar, Stacey:

I have a checkbox custom field **-Intake Type** that exists across 25 projects. (Technically it is -Intake type \[lower case\] in some projects even though I've changed it in the Issue Type settings, but ignore that for now.)

In 2 of the projects, the value coming through Data Lake is displaying the background number value instead of its text equivalent.

I've tried cutting and pasting the field values from projects that are working correctly (for the field configuration); I have also tried creating a new -Intake Type field but it continues to generate new, different number values for the problem projects.

What else can I try to resolve this?

I was thinking about creating a formula to map the number values to the text values that they should be, but I also feel like there should be a more obvious way to fix the inputs rather than trying to reactively patch it together. Suggestions?

![custom_field_values.png](https://community.atlassian.com/t5/image/serverpage/image-id/272759i255E401BEA2009E2/image-size/large?v=v2&px=999 "custom_field_values.png")


Answers:
author: Tracy Chow
body: Hi [@Tschilar, Stacey](/t5/user/viewprofilepage/user-id/5273220) ,

Can you include the executed SQL query of the query from your screenshot? You can get that by clicking on the seconds elapsed next to the 'Query finished' button.

That will be helpful for us in investigating what's happening here. Thanks!

comments: author: Tschilar, Stacey
body: The issue seems to have resolved itself after a couple of days, I just couldn't delete my question from the community.


author: Tracy Chow
body: No problem, glad to hear it's been resolved!
Activating this product will increase our billing cost?
Asked by Esteban Diaz:

Hi Team... does anyone know if activating this product will increase our billing cost now or in the near future?


Answers:
author: Hamza Chundrigar
body: Hi Esteban,

Currently there's no additional charge for Cloud Enterprise users of Jira Software, Jira Service Management and Confluence. As far as I understand, this applies both now and for the foreseeable future (i.e see source below). Atlassian has not yet disclosed a specific pricing model for other editions, but they are actively exploring options for how and when non-enterprise users can access the product at a cost.

*Sources:*

* [Atlassian Analytics is generally available for Cloud Enterprise customers!](https://community.atlassian.com/t5/Atlassian-Analytics-articles/Atlassian-Analytics-is-generally-available-for-Cloud-Enterprise/ba-p/2346561#:~:text=How%20much%20will,Management%2C%20and%20Confluence.)
* [Pricing and Availability (Question)](https://community.atlassian.com/t5/Atlassian-Analytics-questions/Pricing-and-availability/qaq-p/2073403#:~:text=Hi%20Esther%2C%20thanks,greatly%20appreciated.%20Thanks!)

Best,  
Hamza

comments: author: Esteban Diaz
body: Thanks [@Hamza Chundrigar](/t5/user/viewprofilepage/user-id/4591135) !!


author: Ben Jackson
body: To clarify, we are exploring how we can bring some new capabilities powered by Atlassian Analytics into Product for other editions to use.   

The Atlassian Analytics full custom reporting suite and Data Lake will remain only available for the foreseeable future to those Enterprise Edition customers.
Atlassian Analytics Jenkins and Octopus Capabilities
Asked by sierra tiktas:

We are looking to move to Atlassian Analytics, and we want data from Jenkins and Octopus to be included for builds and commits. Our goal is an overarching view of the SDLC life cycle. Has anyone else been able to use the native Jira integration with Jenkins and Octopus to view this data in Atlassian Analytics?


Answers:
author: Ben Jackson
body: [@sierra tiktas](/t5/user/viewprofilepage/user-id/5206373) the team is working on bringing that data into the data lake at the moment. So stay close to the community announcements it will be coming this quarter.
How to display Person custom field values as names (not values)
Asked by Tschilar, Stacey:

Hello - brand new to Atlassian Analytics. I'm sure this has been asked before but I'm probably not searching for the right terms.

I have a custom field ("-Escalation", I did not come up with that) that is a People field that allows multiple entries. I would like to display some kind of chart with this information but listing the People names, not this value/ID from the background. How can I do that?

![escalation_names.png](https://community.atlassian.com/t5/image/serverpage/image-id/272754i96A36920F3C45E23/image-size/large?v=v2&px=999 "escalation_names.png")


Answers:
author: Jessie Turpin
body: Hi there! If your organization is a [managed account](https://support.atlassian.com/user-management/docs/what-are-managed-accounts/) then the [Account table](https://support.atlassian.com/analytics/docs/schema-for-organization-data/#Account) of the Atlassian Data Lake schema would hold the names of the users selected in your People custom field.

To add those names to your query, you would need to add a second visual mode query with the **Account ID** and **Name**columns from the Account table. Then join your two queries together on the Value and Account ID columns.

Note that since the users account IDs are stored in brackets in the Value column, and the account ID in the Account table is not in brackets, you'll need to [remove the brackets](https://confluence.atlassian.com/analyticskb/extract-parts-of-a-string-1167746605.html) in the Value column. For any rows in the Value column that have multiple account IDs selected, you can use an approach similar to the above Knowledge Base article to extract each account ID.

If you'd like one of our support team to help you dig into this further please don't hesitate to open a [support request](https://support.atlassian.com/contact/)!

comments: author: Tschilar, Stacey
body: Hi, I've tried doing this on my own and haven't been successful, do you have an example of the queries or SQL you can post that might work? I came up with a formula to remove the brackets, but when I try to join on the Account ID, I am just getting a blank result query.


author: Jessie Turpin
body: Hey Stacey! If I had to take a guess about why you're getting no results after merging the two queries together, I'd say it's probably due to the rows where two or more users have been selected in your field. This would be because the Account ID column from the Account table is expecting only one account ID, but some rows in the first query have multiple IDs.

It'll be hard to determine if that's the exact cause though, so if you could create a [support ticket](https://support.atlassian.com/contact/#/) and select 'Technical issues and bugs' and 'Atlassian Analytics' as the affected product, then someone from my team would be able to help you further!


Tags: cloud

jira-software

jira-software-cloud
Join data from a third party source
Asked by piotr.x.zyrek:

Hi guys,

I was able to connect a third-party data source (azure sql db) to improve our analyses. However, I came across an obstacle. When I want to join data from the data lake with data from the third-party source it is not possible because I have to select from the dropdown which data source I want to query.

Can you advise on how to join tables from two different sources?


Answers:
author: Kevin Minnick
body: Hi [@piotr.x.zyrek](/t5/user/viewprofilepage/user-id/5171900)

You will need to add a second query and then do the join after the first and second queries complete. See this help document: <https://support.atlassian.com/analytics/docs/merge-queries/>

comments: author: piotr.x.zyrek
body: Indeed, thanks!   

Does the custom table query allow CTEs (nested queries) in the code?   

I'm getting the **"Your data source returned: Incorrect syntax near the keyword 'with'"**error

The same query worked fine when creating the table however I cannot run any queries on this later on.


author: Kevin Minnick
body: Yes, it should work. Feel free to start a support ticket to get help on the details.
How to combine data from a cascading custom field
Asked by Mikael Sandberg:

Hi all,

I feel like a newbie all over again trying to figure out Analytics, which is good since I am learning something new.

I am creating a issue detail chart with issues that are using a custom cascading field to indicate what type of leave it is. Instead of duplicate the rows where the field has two values, how can I combine that into a single value/row?


Answers:
author: Tracy Chow
body: Hi Mikael,

It would depend on how you want to format the data in your chart. In my example, I have the data in 3 columns: Issue key (from "Issue" table), Name (from "Issue field"), and Value (from "Issue field"), and I have it filtered to only display my cascading field.

![Screenshot 2023-07-10 at 3.58.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267866iB6D600DFF144FA04/image-size/large?v=v2&px=999 "Screenshot 2023-07-10 at 3.58.03 PM.png")

Since the parent and child values of the cascading field are in the same column, I can use a ["Pivot" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Pivot) to separate them into their own columns.

![Screenshot 2023-07-10 at 3.58.52 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/267867iFDA804F47A9F4EF7/image-size/large?v=v2&px=999 "Screenshot 2023-07-10 at 3.58.52 PM.png")

Then I added a ["Formula column" step](https://support.atlassian.com/analytics/docs/visual-sql-steps/#Formula-column) with the following custom formula which concatenates the parent and child values.

```
"Function (parent)"||" - "||"Function (child)"
```

This returns the value "Marketing - Email" and you can subsequently hide the original parent and child columns.

Let me know if this helps, or if you have questions about this approach!
MSSQL db connection - error
Asked by piotr.x.zyrek:

Hi guys,

I want to connect a third party data source - MSSQL db - to Atlassian Analytics.

However, when adding a new data source, I get an error message (screenshot below) about invalid login credentials.

I am able to connect to this database with no issues for example, using PowerBI, so it is not an issue of invalid credentials.

Do you have any idea how to solve this problem?

Thanks!

![Zrzut ekranu 2023-06-27 o 12.11.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/265278iCB96F527C8BAFA54/image-size/large?v=v2&px=999 "Zrzut ekranu 2023-06-27 o 12.11.20.png")


Answers:
author: Ben Jackson
body: Hi [@piotr.x.zyrek](/t5/user/viewprofilepage/user-id/5171900) can you please raise a support ticket for the team to be able to assist you more directly, so don't debug a SQL connection in the open :)   

Regards,

Ben
Last year quarter beginning in Atlassian Analytics
Asked by Kailash Chander:

Hi. I want to produce a report with custom dates in Atlassian Analytics. The default dates will be 10/1 of last year (e.g. 10/1/2022) and 9/30 of this year (e.g. 9/30/2023) since this is a compliance report but I want the facility to allow the user to change the dates if they want.

I am using Calendar control. Logically thinking the function {CURRENT_CALENDAR_YEAR.START.SUB(3,'Month')} should work. But for some reason the calendar stops at 1/1/2023 and the subtract 3 months does now work. Can someone help me get a formula to get the dates I want please?


Answers:
author: Tracy Chow
body: Hi Kailash,

Can you try using the following relative date variable: {CURRENT_CALENDAR_YEAR.START.SUB(3,'month')}

The default fields for the calendar control are case-sensitive on the unit of time. Please let me know if this works for you!

I believe the reason you were seeing the calendar at 1/1/2023 is because it's storing previous data entered in the control. You can see this reflected in the dashboard URL where the control selection is hard coded.
Field value mapping
Asked by piotr.x.zyrek:

Hi guys,

Can you advise on where to find a mapping of issue fields values?

I'm querying the jira issue field table to get a name of the sprint (a sprint is a custom field) however what I get as a value is not a text value i'm looking for. The "\[some integer\]" is what I get instead.

I expect that somewhere in some table there is a mapping of these values so that I can find the name of the sprint. Can you advise where to find this?

Thanks!


Answers:
author: Jessie Turpin
body: Hey Piotr! Although some Jira sprint fields can be queried within the Issue field table, the results won't yet be able to be mapped to the actual values found in Jira. We've got a [feature request](https://jira.atlassian.com/projects/ANALYTICS/issues/ANALYTICS-1) ticket for sprint data to be added to the Atlassian Data Lake that you can watch for updates. Once that data is added you'll be able to create charts with your Sprint data.

Let us know if you have any other questions!
Generate a report with all the sub-tasks along with its (group by) Task numbers
Asked by SanthoshMR:

Can anyone help me with extracting a report with all the sub-tasks under a project, along with their corresponding Tasks numbers and group them by Task numbers? I'm okay with JQL as well.


Answers:
author: Tracy Chow
body: Hi Santhosh,

To find sub-tasks in a project along with their parent issue from Atlassian Analytics, you can query the Jira "Issue field" table in the Atlassian Data Lake to filter on Name=Parent and then join it with data from the Jira "Issue" table. This article walks through the steps in detail: <https://confluence.atlassian.com/analyticskb/query-parent-and-child-issues-from-jira-1206787653.html>

Please let me know if you have any questions on this.

Tracy


author: Frederik Vantroys
body: Hi [@SanthoshMR](/t5/user/viewprofilepage/user-id/5243772)

This might be a start but we need more info.

Project = PROJECT_KEY AND issuetype = "Sub-task" ORDER BY parent ASC

comments: author: SanthoshMR
body: Thanks for this, Frederik. I however not able to see the parent ticket numbers in my result. The "Type" is Sub-task and Task for child and parent tickets. I'd like to to list all the Sub-tasks along with their Task numbers.


Tags: jql