Status Time Reports Free - Time in Status shows limited results
Asked by Aditya Sardesai:

I recently installed the "Status Time Reports Free - Time in Status" app in Jira for fetching cycle time stats of all tickets but I see that the results returned are very limited.

I followed the settngs from this page to get cycle time per issue <https://bloompeak.atlassian.net/plugins/servlet/ac/io.bloompeak.status-time/st-report?ac.reportid=901>


Answers:
author: Marc - Devoteam
body: Hi [@Aditya Sardesai](/t5/user/viewprofilepage/user-id/5096835)

As you can read on the marketplace listing and documentation the functionality of the free app is limited.

Quote:

"Status Time Free app has a rate limiting of 1 request per 10 seconds for Issue Details View and 1 search per 10 seconds for Reporting. If rate limiting is hit, reporting is limited to 10 issues."

If you need more info, you would require to purchase the paid version or look at the app mentioned by [@Gizem G?k?e _OBSS_](/t5/user/viewprofilepage/user-id/5319899)

This app is free for up to 10 user, but is al paid for more users.

comments: author: Mehmet A _Bloompeak_
body: Hi [@Aditya Sardesai](/t5/user/viewprofilepage/user-id/5096835)

[Status Time Reports Free](https://marketplace.atlassian.com/apps/1222051) is the limited version of [Status Time Reports](https://marketplace.atlassian.com/1221826) app. Please reach us via support@bloompeak.io, we will be happy to help.


author: Valeriia_Havrylenko_SaaSJet
body: Hello [@Aditya Sardesai](/t5/user/viewprofilepage/user-id/5096835) ?

If you're looking add-on, you can try[Time in Status for Jira](https://marketplace.atlassian.com/apps/1219732?utm_source=Atlassian_Marketplace&utm_medium=referral&utm_campaign=Comment_Status-Time-Reports-Free-Time-in-Status-shows-limited-results_20240204)developed by my SaaSJet team. Create the **Cycle time report easily** and display it on your board and export it to CSV or XLSX files for further analysis.

All you need is to:

* create a status group;
* choose statuses;
* click the "Save" button.

![Cycle Time.gif](https://community.atlassian.com/t5/image/serverpage/image-id/245692i937B3FA351D5E4E4/image-size/large?v=v2&px=999 "Cycle Time.gif")

Also, you can read the article which describes some ways to [get the Cycle time report for your issues.](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Jira-Cycle-Time-and-Lead-Time-How-productive-is-your-team/ba-p/2128975)

Add-on has a [**30-day** free trial](https://marketplace.atlassian.com/apps/1219732?utm_source=Atlassian_Marketplace&utm_medium=referral&utm_campaign=Comment_Status-Time-Reports-Free-Time-in-Status-shows-limited-results_20240204) and **free up to 10 users.**   
Please, let me know if you have any questions

Hope it helps ?


author: Amay Purohit_RVS
body: Hi [@Aditya Sardesai](/t5/user/viewprofilepage/user-id/5096835)

As an alternative, you can have a look at our app.  
[Time in Status Reports](https://marketplace.atlassian.com/apps/1226187/time-in-status-reports?hosting=cloud&tab=overview)

One of the many reports which the app provides is Time in Status in hours/days to determine , how much time the issue spent in each status. The app has 20+ reports to track your bottleneck Issues \& Processes. You can group your statuses to define your cycle time too.

The app is free upto 10 users

Disclaimer : I work for the vendor who built this app

![TIS-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/302553i5FC5F0E1CE3BBC94/image-dimensions/462x153?v=v2 "TIS-1.png")![TIS - Cycle Time report.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/302554i85D4A521C0335839/image-dimensions/449x186?v=v2 "TIS - Cycle Time report.PNG")


author: Gizem G?k?e _OBSS_
body: Update on May 9th, 2024: Time in Status by OBSS was recently rebranded as [Timepiece](https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview&utm_source=community&utm_medium=answer). It is still the same capable app with the same dedicated team behind it. The answer below mentions the app as "[Time in Status](https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview&utm_source=community&utm_medium=answer)" but you can find the app in the marketplace as "[Timepiece (formerly Time in Status)](https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview&utm_source=community&utm_medium=answer)".

Hello [@Aditya Sardesai](/t5/user/viewprofilepage/user-id/5096835) ,

I would like to introduce you to a very advanced tool with which you can easily access the reports you request with no limits. I can recommend [Time in Status](https://marketplace.atlassian.com/apps/1211756/) which is built by my team at OBSS. It is available for both Jira Cloud, and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each **status** or each **assignee** . The app empowers you to effortlessly track metrics like **Response Time,****Issue Age, Cycle Time, Lead Time** and**Resolution Time** directly within JIRA.

![DBS 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/301097iFE10A5B8A804CFB2/image-size/large?v=v2&px=999 "DBS 1.png")

For all numeric report types, you can calculate **averages** and **sums** of those durations grouped by the issue fields you select. For example total in-progress time per *customer* or average response time per year, sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

![Screenshot 2024-01-18 134331.png](https://community.atlassian.com/t5/image/serverpage/image-id/301166iA5E769C6F3843664/image-size/large?v=v2&px=999 "Screenshot 2024-01-18 134331.png")

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through **its own reporting page, dashboard gadgets, and issue view screen tabs**. All these options can provide both calculated data tables and charts.

![Gadget_AverageStatusDurationByComponent.png](https://community.atlassian.com/t5/image/serverpage/image-id/287969i6023B2B027153EA1/image-dimensions/139x114?v=v2 "Gadget_AverageStatusDurationByComponent.png") ![tisCloud_IssueView_Data.png](https://community.atlassian.com/t5/image/serverpage/image-id/287970iC962B99E4941BEFA/image-dimensions/195x105?v=v2 "tisCloud_IssueView_Data.png") ![tisCloud_StatusDuration_LeadTime_Chart.png](https://community.atlassian.com/t5/image/serverpage/image-id/287968iD5CAFB7B04E07A84/image-dimensions/206x98?v=v2 "tisCloud_StatusDuration_LeadTime_Chart.png")

Visit [Time in Status](https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview) to explore how our JIRA add-on can revolutionize your metrics measurement process. Enjoy **a 30-day free trial** to experience the full range of features.

<https://marketplace.atlassian.com/apps/1211756/>

Hope it helps,

Gizem


Tags: cloud

jira-service-management

jira-service-management-cloud