youngmon/atlassian-qna huggingface dataset:
In the new editor, how do I create a subtask (indented task) like I could in the old editor?
Asked by John Tolle:

In the old and new editors, you can create a Confluence task by using the brackets together \[\] which is a nice shortcut.

On the old editor, pressing the tab key would indent the task to make it a "subtask" of the task above. This does nothing on the new editor.

I've also submitted a support request for this and if it turns into a CONFCLOUD issue, I'll post that here so anyone else who wants this feature to carry over, you can add your vote.


Answers:
author: John Tolle
body: Alexander Hixon of Atlassian confirmed that the feature request that Veera linked above is about tasks (which are called "actions" in Confluence parlance), so this question is essentially Answered.

comments: author: Veera
body: Good to know. Thanks for the additional details, [@John Tolle](/t5/user/viewprofilepage/user-id/558453)


author: Veera
body: Hi [@John Tolle](/t5/user/viewprofilepage/user-id/558453)

Hope this is how you want to create tasks list in the new editor.

![Tasks List.png](https://community.atlassian.com/t5/image/serverpage/image-id/79012i5D3DBADAE91B9245/image-dimensions/497x354?v=v2 "Tasks List.png")

I managed to do it by following below steps.

1. Use '\[\]' shortcut so that you will see task list icon.
2. Type task description and press enter. This will show you task icon just under the first task.
3. Now, click 'tab' key so that task icon will be indented as a sub-task.
4. Type sub-task description and press enter. Keep entering all the subtasks under the main task.
5. After entering the last sub-task, press enter button and then 'outdent' icon on the menu bar so that the cursor will move back so that you can enter next task.
6. Repeat the steps until you finish you tasks list.

comments: author: John Tolle
body: Yes, that works great... in the old legacy editor (which you are clearly using based on your screenshot).

In the new fabric editor, give that a try and absolutely nothing will happen when you press the tab key.


author: Veera
body: You are right [@John Tolle](/t5/user/viewprofilepage/user-id/558453) . It doesn't work in new fabric editor.

We have been tracking this as a [feature request](https://jira.atlassian.com/browse/CONFCLOUD-65755) and will be made available soon.


author: John Tolle
body: Yes, and I've already commented on that issue as well, but it's still not been made clear to me whether or not that issue covers tasks as well or if it's only fixing bulleted and numbered lists indentation.

So, does that issue cover tasks, too, or not?

If so, it should probably be modified so it's completely obvious that it does (because the title and details of the issue do not mention tasks and all the images are about bulleted lists).

If not, then this needs a new issue created for it.


Tags: cloud

confluence-cloud

task
Do I need to be an Administrator to create a Department Space?
Asked by Lori.Malvey:

I've been trying to create a new Space for a department in a very large corporation. I was given an account, but I doubt I'm an administrator. The Confluence documentation contradicts what I am seeing on my screen. Namely, when I create a new Space, it is assigning it to another department and I'm not seeing Blank Space/Documentation Space/ Personal Space/ etc. options that is listed in the documentation. Do I need to be an Administrator to set up a department Space?


Answers:
author: Davin Studer
body: There is a specific permission point that gives one the ability to create spaces. If you have that permission on Confluence Server/DC you will see a link at the bottom of the spaces menu that says "Create space".

![image.png](/t5/image/serverpage/image-id/79091iA1488EE5BF7F9B1A/image-size/large?v=v2&px=999 "image.png")

If you are cloud you will see a button on the space directory page that lets you create the space.

![image.png](/t5/image/serverpage/image-id/79090iE94082C05A3685A1/image-size/large?v=v2&px=999 "image.png")
I have a diagram attached to a Jira. How can I attach the same diagram to another Jira?
Asked by Tanjima Ferdous:

I use a draw.io plugin for Atlassian Confluence where I can click a button on the Jira and add a diagram to it. Now let's say I have another Jira, but I want to use the same diagram for the second Jira. Perhaps make some addition to the diagram and want it available to both Jiras. Can I do that?


Answers:
author: David Benson _draw_io_
body: Unfortunately, that's not supported. In Jira Cloud we have just added embedding from other cloud sources to the next release. That's the most commonly requested scenario.


Tags: cloud

confluence-cloud
how do i create a space for a company department?
Asked by Lori.Malvey:

When I try to create a brand new space, confluence lists many other department's spaces. How do I create a space from scratch for a department that doesn't have one already? I don't want to create a space within another department's space. It does not allow me to name my new space. What do I do?

I've been trying to reply to your answer, but its not accepting my reply, so I'll put my reply here. I cut and paste the screen but it is not appearing (maybe there is a lock or something; I'm using an Amazon Work Space computer and it can't do a lot of things a normal computer can do). So let me rephrase my question since I can't show you here: Do I need to be an administrator in order to create a department Space? I am a technical writer, and they asked me to set up their Confluence. Help.


Answers:
author: Max Foerster - K15t
body: Hey [@Lori.Malvey](/t5/user/viewprofilepage/user-id/3707204) ,

how are you creating a new space? Could you please describe what you are doing and where you are doing it in the tool? Because I'm not sure if you are in the right place. So when you are creating a space it should look kinda similar to this:

![conf_space.png](https://community.atlassian.com/t5/image/serverpage/image-id/78964iD8224C6687044F90/image-dimensions/488x351?v=v2 "conf_space.png")

And it's always an option to simply create a blank space.

Best, Max

comments: author: Max Foerster - K15t
body: Hey [@Lori.Malvey](/t5/user/viewprofilepage/user-id/3707204) ,

in order to be able to create a space you will need to have the "Create Space(s)" global permission. Have a look at the documentation ([Global Permissions Overview](https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html)) explaining it so you can ask your administrators to support you! :)

Best, Max


author: Max Foerster - K15t
body: In regards to your question in the other thread:
> I've been trying to create a new Space for a department in a very large corporation. I was given an account, but I doubt I'm an administrator. The Confluence documentation contradicts what I am seeing on my screen. Namely, when I create a new Space, it is assigning it to another department and I'm not seeing Blank Space/Documentation Space/ Personal Space/ etc. options that is listed in the documentation. Do I need to be an Administrator to set up a department Space?

Are you sure you are creating a space? It sounds more like you are creating a page. So what button are you pressing to create a space? The one that can be seen on my screenshot? And by the way, you will have to upload the screenshot using the "insert photo" functionality. A screenshot would be very helpful to understand what you are seeing.


Tags: cloud

confluence-cloud
System Error on Startup caused by StackOverflowError
Asked by Michael Thompson:

Hello everyone!

I've installed Confluence on a CentOS server on top of SQL Server. Unfortunately, it doesn't seem to start due to a StackOverflowError. Just wondering if anyone encountered this type of issue before and if anyone knows a solution? The specific error is below:

```
Cause

org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'i18NBean' defined in class path resource [setupContext.xml]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.util.i18n.I18NBean]: Factory method 'getI18NBean' threw exception; nested exception is java.lang.StackOverflowError
????at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:599)

caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.confluence.util.i18n.I18NBean]: Factory method 'getI18NBean' threw exception; nested exception is java.lang.StackOverflowError
????at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:189)

caused by: java.lang.StackOverflowError
????at sun.util.locale.LocaleObjectCache.get(LocaleObjectCache.java:55)

```

Thanks a bunch all!  
Michael


Answers:
author: Zak Laughton
body: Sorry to hear you're running into issues starting Confluence! I haven't run into this specific error myself, but I found another Community post of someone else getting a similar "I18NBean" error. The post and answers run through some troubleshooting steps that may help:

[Installation/Configuration Issue Confluence - Installing on Windows using SQL Server](https://community.atlassian.com/t5/Confluence-questions/Installation-Configuration-Issue-Confluence-Installing-on/qaq-p/613410)

comments: author: Michael Thompson
body: Thanks for the help! The issue, as pointed out in the issue Zak linked, seems to have been permissions for the user created in SQL Server. I recreated the user and made sure it had permissions to the confluence database, then deleted the confluence home directory to restart the setup wizard (following the procedure [here](https://confluence.atlassian.com/confkb/how-to-restart-the-setup-wizard-after-installing-confluence-179443224.html)). Setup completed successfully this time and Confluence is now operating normally!

Thanks again, I really appreciate it!


author: Zak Laughton
body: Awesome! Glad I could help, and thanks a lot for sharing your solution!


Tags: confluence-server

server
Embedding Jira Macros - cuts off view
Asked by Laura Davis:

I'm working on a dashboard in Confluence that uses Jira Macros. When I add the Macro in a table (or just on the page), after adding, it only shows half the chart and I cannot make it larger so that all fields are seen.


Answers:
author: Tammy McDaniel
body: every time Atlassian comes up with a so-called usability improvement they break several things and the response is alway "we are working on it" - stop freaking breaking things; does Atlassian have a QA or testing team or do you use your user community to test your updates?

I am having this same issue. Some will work and others won't.

If you add one jira macro to a new page it will work. If you add another and no matter how you format the page - it cuts off.

:anguished emoji:


author: Zak Laughton
body: Hi Laura!

Sorry to hear you're running into issues with the Jira macro getting cut off. This type of issue can be caused by a number of different issues such as window size, page formatting, or other macros. It might help others troubleshoot if we could see how the macro is being used. Could you provide a screenshot of the full page showing the cut off macro?

-- Zak

comments: author: Laura Davis
body: Hi Zak,

Thank you for responding to this question so quickly! I also posted a link with Atlassian support and it appears this is a known bug that's been in the queue since May of last year unfortunately: <https://jira.atlassian.com/browse/CONFCLOUD-66601>

All I'm trying to do is show some sort of progress bar of in progress and closed tickets, I don't need full pie charts, etc. Any suggestions on how to do this in a dynamic way?


author: jamil.qadri
body: Did anyone find a resolution to this? It's really annoying and hard to convince the team to use Confluence when half the time charts, etc. are cut in half.


Tags: cloud

confluence-cloud

macro
User receiving "Page Tree Failed to Load" followed by "Something went wrong. Refresh page and try ag
Asked by jgraham:

Hi all,

I have a user in my company who is using the same browser as the rest of the office, however when she is getting the below error on multiple links. This has been going on for a few days now and we're not entirely sure what's causing it. I've reviewed her browser settings and confirmed that everything is up to par. Any ideas?

![PageTreeFailed.png](/t5/image/serverpage/image-id/78956i80EE257CB72E3B4C/image-size/large?v=v2&px=999 "PageTreeFailed.png")

Best,

Jamie


Answers:
author: Raul Pelaez _TecnoFor - Marketplace Partner_
body: Same error today


author: Sridevi
body: Hi All,

Me too hitting the same error!


author: Nicole
body: Hi Jamie: I had this issue in the past. I suggest submitting a ticket. Also, see <https://jira.atlassian.com/browse/CONFCLOUD-67772>.


Tags: cloud

confluence-cloud
I wish to create a template with just 1 page. Once you enter the values it goes to a review page.
Asked by soumya_ganguly:

I wish to create a template with just 1 page. Once you enter the values it goes to a review page where the entered values are locked and cannot be further edited. The first page should have instructional text which should not be visible on the review page. Please help.


Answers:
author: Zak Laughton
body: Hi Soumya!

Sorry to hear you're running into issues with creating a template in Confluence. I'm a little unclear on the issues you're running into here. Could you share what steps you took to reproduce the issue and how the results are different from what you expect? (if possible screenshots will also help out here).

For reference, you may find the Confluence template documentation useful to reference while troubleshooting: [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html).

-- Zak


Tags: confluence-server

server
Code Completion for AUI / AJS in JavaScript
Asked by Daniel K?hner:

Hi,

I am starting to write a Confluence User Macro and I was wondering how I can get JavaScript code completion e.g. in Visual Studio Code (or any other editor) for AUI / AJS.

I would like to know what is behind \`AJS.\*\`. Like \`AJS.toInit()\` or \`AJS.Confluence.\*\` and so on.

Thanks, Daniel


Answers:
author: Hua Soon SIM _Akeles_
body: You may want to use <https://www.npmjs.com/package/ajs-type>


author: Zak Laughton
body: Hi Daniel!

Unfortunately, I wasn't able to find a definitive answer, but thought I'd share some of my investigation in case it helps.

As long as you're importing the module that has AJS in the file, VS Code should be able to make suggestions for you. I'm not quite sure where you can import it from though. These pages may give some clues, and it looks like you may be able to use a file in the Confluence installation itself (though I don't have a local installation for testing):

* [How to use JavaScript in Confluence](https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html?_ga=2.93153949.1886027314.1579115989-1457335987.1576605497)
* [Including Javascript and CSS resources](https://developer.atlassian.com/server/confluence/including-javascript-and-css-resources/)

You may also want to ask this question in the [Atlassian Developer Community](https://community.developer.atlassian.com/), as there may be someone there who has come up with a solution for this.

-- Zak

comments: author: Daniel K?hner
body: Hi Zak,

thank you for your research but I have found there nothing what helped me. The links are in my opinion more about including custom JS to macros or are about the Java Macro development (what I am not doing). What file did you mean - do you have a filename for me?

I have also tested using the AUI Node.js module from the [AUI - Getting started](https://docs.atlassian.com/aui/getting-started.html) guide but this did also not help. And I also switched to JetBrains WebStorm and IntelliJ IDEA - which was better with jQuery, but nothing better.

Could you provide me a link to the reference documentation of AJS so I can look up there the possible properties and functions it provides? So I can shimmy down myself there. And for example can you directly show me there the \`AJS.toInit()\` function?

I have raised my question again in the ADC - let's wait.

Thanks so far - Daniel


Tags: aui

confluence-server

javascript

server

user-macro
Locking a page on Confluence
Asked by Ulkar Gasimova:

I need to restrict view/ edit a page on Confluence. When I click on the locker icon, it says that I am not allowed to lock the page . Could you please help? Thanks!

I get the following message:

**Sie k?nnen diese Beschr?nkungen nicht ?ndern. Dies liegt entweder an den Bearbeitungsbeschr?nkungen f?r diese Seite oder den Berechtigungseinstellungen f?r diesen Bereich.**


Answers:
author: Merve Nur Bas
body: Hi [@Ulkar Gasimova](/t5/user/viewprofilepage/user-id/3706838)

Du ben?tigt die entsprechende Berechtigung. Das bedeutet, dass Euer Administrator im jeweiligen Bereich unter "Bereich konfigurieren" \> "Berechtigungen" ein H?kchen bei "Beschr?nkungen" setzen muss (entweder nur f?r Dich oder f?r eine Gruppe, in der Du drin bist).

Beste Gr??e

Merve

comments: author: Ulkar Gasimova
body: Dear Merve,

How can I find the administrator in this case? Thanks!

Kind regards,

Ulkar


author: Merve Nur Bas
body: Hi [@Ulkar Gasimova](/t5/user/viewprofilepage/user-id/3706838)

I am not quite sure whether you can see it anywhere. Do you know who created the space? Or you could try to ask the people who manage the system.

My best

Merve
Comala Publishing - view changes query taking long time to render results
Asked by Sarah Ramia:

View changes report takes a long time to return results (maybe 5 - 15 minutes). Lately, this report takes 30+ minutes to return the first set of results.

Has anyone else experienced this? What can we check to improve results?

Confluence version 6.15


Answers:
author: James Conway
body: Hi [@Sarah Ramia](/t5/user/viewprofilepage/user-id/3706755) welcome to the community!

Are you using the latest version of Comala Publishing?

If you are still having problems, please open a support ticket at <https://comalatech.jira.com/servicedesk/customer/portal/1>

Kind regards

James  
Senior Product Manager


Tags: confluence-server

server
Social Wall in Confluence (aggregate posts from social media channels)
Asked by Jan Priebe:

Hi Community!

We would like to implement some kind of "social wall" in our Confluence Intranet, where we show all our posts from different social channels (facebook, insta, twitter, linkedin...)

Does anybody know a godd solution or addon for this? We are on Confluence Server.

Thanks for any hint


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

the addon Custom Dashboards for Confluence could be a first step. Integrating the different social channels could be done using other addons or requires some coding skills.

Try:

<https://confluence.atlassian.com/doc/widget-connector-macro-171180449.html>

and

<https://confluence.atlassian.com/doc/html-macro-38273085.html>

Best

JP

comments: author: Jan
body: Thanks! We already found a good way to realize this with TalkWalker which we are using for several purposes regarding SocialMedia monitoring which we would like to embed via iframe. Do you have any experience with html include or iframes via html macro? I keep getting error messages back even though the URl is whitelisted.


Tags: atlassian-marketplace

confluence-server

server
how to update the value in confluence page table by using REST API
Asked by Saquib Fraz:

I want to the update the confluence page table, by using

curl -X PUT -H application/json -d '{ "type":"page"

"title":"My Page"

"body":{  
"storage":{  
"value":"\<table\> my table content \</table\>",

the put cmd replaces the entire page content instead of updating the values in the page.

For ex- If I pass another curl -X PUT -H application/json -d '{ }' with same page id and different values or parameters the table get replaced with the new value.

Kindly suggest


Answers:
author: Lenin Raj
body: I think partially updating a page may not be possible. However you can get the current content using Get content (<https://developer.atlassian.com/cloud/confluence/rest/#api-api-content-get>) and submit the entire page with the modified "table" content via Update content (<https://developer.atlassian.com/cloud/confluence/rest/#api-api-content-id-put>)

comments: author: Saquib Fraz
body: Thanks for the update [@Lenin Raj](/t5/user/viewprofilepage/user-id/2895958) , Now we can move forward with another approach.


author: Anderson Baum Barbosa
body: Hi [@Saquib Fraz](/t5/user/viewprofilepage/user-id/3663559) , how did you solve this? I have a similar requirement and trying to figure out how to get the current content and change it accordingly to be updated.

Thanks.


Tags: atl-gruland

cloud

confluence-cloud

rest-api
Confluence Start up page not browsable
Asked by Prashanth Ambati:

Hi,

I have installed confluence for evaluating the solution, but i am not able to browse the home startup page \& it shows blank page as attached. i have installed it on RHEL 6.6.

Please help.

Regards,

Prashanth Ambati

+91 9177542856


Answers:
author: Lenin Raj
body: Hi [@Prashanth Ambati](/t5/user/viewprofilepage/user-id/3706511)

Did you notice any errors during startup in the Confluence logs?

(<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>)


Tags: confluence-server

server
Is atlassian free account is for life time with 10 users ?
Asked by WEB ADMIN:

Just before only I created atlassian free account. It says it will expiry in 30 days. But I' seeing that atlassian is free for 10 users lifetime. And also I have created it for Non profit organisation.  

Please do guide me?


Answers:
author: Lenin Raj
body: Hi [@WEB ADMIN](/t5/user/viewprofilepage/user-id/3706430)

Yes you are right. After the trial period, your plan will update to the Free plan which includes 10 users. See <https://www.atlassian.com/software/confluence/pricing> for more details.

comments: author: Jeffrey Mueller
body: Is there a way to just get the 10 user and skip agreeing to some plan you do not want?
Multimedia macro being removed
Asked by Holly Gulliver:

Hi,  

I've seen the multimedia macro is being removed from the new editors as you can drag/drop directly on to the page. You can yes but it is by no means the same experience? It doesn't work the same and doesn't provide a preview   

please can you provide the right solution for this?![2020-01-14_1002.png](/t5/image/serverpage/image-id/78872i9C0674C51F058254/image-size/large?v=v2&px=999 "2020-01-14_1002.png")


Answers:
author: Ang?lica Luz
body: Hello Holly,

Thank you for reaching out to Atlassian Community!

The multimedia macro will be deprecated once all pages migrate to the new editor, which is already happening on some sites.

We have two feature requests suggesting the new method to have the same options and functionalities as the multimedia macro:

* [Multimedia embedder for the new editor](https://jira.atlassian.com/browse/CONFCLOUD-65835)
* [Multimedia Macro - Deprecation - alternative not fit for purpose](https://jira.atlassian.com/browse/CONFCLOUD-63109)

Please, click on vote and watch to receive updates about the feature and also feel free to share your feedback on the ticket so our PMs and Devs can check.

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Gantt chart issue
Asked by tvishakha:

Hi , Please anyone help .

When i started creating Gantt chart i put Initiative as parent task of epics , and link stories to EPICS , and all tickets were present in Gantt chart in hierarchical order.

After 2-3 days , when i opened my Gantt chart to work more, i saw All Initiative got dis-linked from EPICS.

All Initiative were coming together one after another , EPICS and Stories are linked correctly.

Not getting how Initiative got dis-linked from EPICS as All Initiative are still link as Parent Task of EPICS.

Can anyone please help , my hierarchy got disturbed as Initiatives are not coming inn proper order.


Answers:
author: tvishakha
body: Can anyone please help suggest


Tags: cloud

confluence-cloud

jira

jira-software