youngmon/atlassian-qna huggingface dataset:
Column Keeps Auto Sorting
Asked by Hunter Fillers:

Hello,

I have a column with \~200 trello cards. The column keeps sorting to "newest" cards at the top whenever the page is refreshed or after a short amount of time. I don't want any sorting at all in this column and I do not see any automation or rules set up to manage this sorting.

Any advice?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Hunter Fillers](/t5/user/viewprofilepage/user-id/4389362) ?

Welcome to the Community! Hmm that's a strange one, usually this can only be caused by an automation e.g. via Butler. Do you share the board with any other members who could have put an automation in place?

All the best,

Laura

comments: author: Hunter Fillers
body: Thank you Laura! We have many people sharing this board so it could have happened by mistake. How can I view what automation has been added?


author: Laura Holton _ACE Rotterdam_
body: Ahh okay, this definitely sounds like the likely cause of the problem. I would double check the Power-Ups attached to the board but it is likely to be Butler as this is Trello's main automation tool (located at the top right corner of the board).

When you go in I'd check all the options to the left hand side but you will most likely find it tucked away in the 'Rules' part. Go through each section in this to see if anything has been set.

Just to double check do you have admin powers for this board? If not you will require it to remove another member's automation rule.

I hope this helps but I'm here if you have any more questions ?


author: Hunter Fillers
body: Great suggestion, Laura. However, there are no rules or automation set up in Butler. I will keep playing around with settings to see if there is any solution.


author: Stefania Loche
body: Hi Hunter,

have you solved this? i am having the same issue.
Automation with due dates
Asked by Lauren Johnson:

I am trying to create a board for one of the instructors at my company. Before a particular class, the instructor has to complete several tasks 2 weeks before the class, 1 week before the class, etc. Is it possible to have them enter the start date of the class on one card, and have that automatically update the due dates of the other cards?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hey [@Lauren Johnson](/t5/user/viewprofilepage/user-id/3966749) ?

I've taken a look at the automations Butler offer on Trello and believe the below screenshot offers as close to what you're looking for as possible...

![Screenshot 2021-05-11 at 16.03.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/143009i0DAFB4AA5E70A29F/image-size/large?v=v2&px=999 "Screenshot 2021-05-11 at 16.03.32.png")

This set up can be found under rules if you would like to take a look.

Let me know how you get on or if you have any other questions, I'm here to help ?

All the best,

Laura

comments: author: Lauren Johnson
body: Hi Laura,

What trigger category is that under?


author: Laura Holton _ACE Rotterdam_
body: Apologies, I completely skipped that part doh!

That's under the trigger category 'Dates' ?


author: Lauren Johnson
body: I don't think this will work. I want a due date automatically added to the other cards based on the date they enter in the first card.


author: Laura Holton _ACE Rotterdam_
body: Unfortunately, this may not be a possible at this stage with Trello then. They do have other deadline focused Power-Ups such as [Smart Deadlines](https://trello.com/power-ups/5f3230065e9ccf10cb7e3d4c/smart-deadlines)however I don't think this provides what you are looking for.


author: milynnus
body: [@Lauren Johnson](/t5/user/viewprofilepage/user-id/3966749)

You can consider using a checklist with the dependency cards as cardlink items such that when subtask is marked as completed the checklist item is also checked off.

Had this working for several clients (1) completion of maintenance work (2) delivery of goods for POs.
Am not able to edit in confluence page
Asked by Logesh.Vadivel:

A confluence page has been created by my team member and now i need to do some changes in that but am not able to edit and there is no restriction given in that confluence.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Logesh.Vadivel](/t5/user/viewprofilepage/user-id/5018525) ,

welcome to the Atlassian community!

Please ask to your team member if he added some restrictions on that page.

Fabio


author: Kishan Sharma
body: Hi [@Logesh.Vadivel](/t5/user/viewprofilepage/user-id/5018525)

Welcome to the Atlassian Community!  

Do you have the Space Permissions already ? If not, please ask Space Admin to grant you "Pages Add" permissions to the space.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What does "can not edit" look like? Error message? Blank page? Angry penguin sitting on your keyboard?


author: Sreenivasaraju P
body: Hi [@Logesh.Vadivel](/t5/user/viewprofilepage/user-id/5018525) ,

Can you please check space permissions and page restrictions


Tags: confluence-server

server
Confluence Cloud bot (MS Teams connector) crashes on mobile phone
Asked by Arunkumar Mohan:

I have installed and configured Confluence Cloud connector inside MS Teams. I have used "Add to me" option and added the "Confluence Cloud" bot inside MS teams. In my laptop it works perfectly fine, but when I scroll through the messages in the phone the app starts crashing. Have any one experienced and do anyone know this issue? Any fix would help. We want to roll out this to our users and lot of our users use MS Teams in phone.


Answers:
author: Arunkumar Mohan
body: This is the Atlassian connector which is installed/enabled within MS-Teams, and not a third party app. I expect an answer from Atlassian. Let me open a support ticket.

Was just curious if someone experienced it or if there was a ticket already.


author: Pramodh M
body: Hi [@Arunkumar Mohan](/t5/user/viewprofilepage/user-id/4621430)

I believe you should contact directly the App Vendor for this request.

May I know the link for the Marketplace App?

Thanks,  
Pramodh


Tags: chat

cloud

confluence-cloud

jira-mobile-apps

ms-teams
Why do trouble shooting articles show up under another side menu header if using template?
Asked by Jennie Sparr:

I am adding truoble shooting articles by adding child pages to the already existing page.![Screenshot 2022-08-29 at 09.37.45.png](/t5/image/serverpage/image-id/213229iA06B461C9D5BC39F/image-size/large?v=v2&px=999 "Screenshot 2022-08-29 at 09.37.45.png")  

![Screenshot 2022-08-29 at 09.38.37.png](/t5/image/serverpage/image-id/213230i922E57B254639382/image-size/large?v=v2&px=999 "Screenshot 2022-08-29 at 09.38.37.png")  
It does show up as a child page but a side menu page called Trouble Shooting articles 2 is created that shows a list of all the articles created with the template. Why is this? I just want to create a child page that shows up under the parent page. Not shown as a list item on a new page. How do I do that?  

![Screenshot 2022-08-29 at 09.55.11.png](/t5/image/serverpage/image-id/213231iBAF713747BB28F01/image-size/large?v=v2&px=999 "Screenshot 2022-08-29 at 09.55.11.png")


Answers:
author: Sam Lucas
body: Hi [@Jennie Sparr](/t5/user/viewprofilepage/user-id/5011829) it looks like the Trouble Shooting Template creates an "Index" page. Every time you use the Trouble Shooting template this will happen. I am a PM on Confluence Templates and will look into this issue for you! Thanks for reporting this. - Sam


Tags: cloud

confluence-cloud
Page Properties Report does not work anymore
Asked by Test User:

Hi,

I have been using the "Page Properties" macro in combination with the "Page Properties Report" macro for a long time. However, on a new site, the "Page Properties Report" no longer works. It always shows "no content found". To check if I made a mistake, I set up a new site. It is exactly the same error. On an older site of mine the Maco still works without problems.

Will the error be fixed soon or what is the reason?

Best,

J


Answers:
author: Sreenivasaraju P
body: Hi [@Test User](/t5/user/viewprofilepage/user-id/4916529) ,

Page properties report is working fine for us.

can you please check, whether you add page properties in the page and added labels for those pages.

Generally, no content found issue comes when page properties not added in the pages. Please check


author: Patrick Vanhoof
body: Are the macro parameters defined correctly (labels, space, ...)?

PS: 'Test User' seems a weird name to join a community ;)


Tags: cloud

confluence-cloud
How the search module prioritize the answers ? Can it be based on Articles Ratings ?
Asked by Fran?ois Combeau:

As a Confluence User, I would like to have articles with the best ratings from the community poping up in first place in the result of my Search.

As far as I know, there are 3 ways to rate an Article in Confluence :

1) Use the default "Like/Unlike" attribute at the bottom of each page,

2) Use the "Rate Search Macro" ( to be configured on each page)

3) Use the "[Content Rating \& Feedback for Confluence](https://marketplace.atlassian.com/apps/1214048/content-rating-feedback-for-confluence?hosting=server&tab=overview)" add-on (to be installed on the server)  

**Question : Which of the 3 ratings above can be taken into consideration by the Confluence Search Module ?**


Answers:
author: Brant Schroeder
body: [@Fran?ois Combeau](/t5/user/viewprofilepage/user-id/5018385) Welcome to the Atlassian community

I think you need to look at how the search relevance system works. There is not a ton of information on everything it does but you can gain a little insights through the pages listed below.

* <https://www.atlassian.com/engineering/revamping-confluence-cloud-search>
* <https://confluence.atlassian.com/confkb/how-do-i-understand-the-ranking-of-confluence-s-search-results-785614686.html>
* [https://confluence.atlassian.com/doc/ranking-of-search-results-1188406620.html#:\~:text=Confluence%20will%20rank%20these%20matching,select%20the%20item%20you%20need.](https://confluence.atlassian.com/doc/ranking-of-search-results-1188406620.html#:~:text=Confluence%20will%20rank%20these%20matching,select%20the%20item%20you%20need.)

Confluence basically looks at the following three items and they carry the most weight:

### Document Age {#toc-hId-2001379388}

Newer Documents will be given a slightly higher score than older documents. Keep in mind that doesn't mean that newer documents will appear first, just that they give a slightly higher weight.

### Title {#toc-hId-193924925}

Confluence will look at the number of words within a title (excluding minor words, such as "the", "and" etc), and will check how many times a word appears in the title.

### Content {#toc-hId--1613529538}

As with the title, Confluence will look at the number of words within the content, and check how many times the number of words appears in the content.

After that in other articles that are out there they discuss how recently viewed documents, like/unlke, etc. has impacts on search. I do not know what weight they carry. Confluence has not presented too much information into this in their documentation. Because of this it is best to focus on the three areas above to help improve search results.


Tags: cloud

confluence-cloud

priority

search
Any way to use the old editor instead of the new?
Asked by Amy Zheng:

Any way to use the old editor instead of the new?


Answers:
author: Ollie Guan
body: Hello [@Amy Zheng](/t5/user/viewprofilepage/user-id/4573423) ,

pls refer to this kb

<https://community.atlassian.com/t5/Confluence-questions/Switch-back-to-Legacy-Editor/qaq-p/1616280>


Tags: cloud

confluence-cloud
Checkboxes inside a page property macro cannot be marked as done
Asked by juan.palacios:

I was using the DACI template in Confluence and noticed that when Approvers tick the checkbox next to their name, the checkbox would be reset on the next page refresh.

The approvers are listed in a table inside the Page Properties macro (this is how the DACI template came in Confluence I believe)

Looking at the web console I noticed that on *other* pages that are *not* using the Page Properties macro there was an extra request being sent on checkbox checked:

```
cgraphql?q=SetBatchedTaskStatus
```

If I pull the DACI table *out* of the Page Properties macro it works as expected.

It really breaks the DACI workflow.

I tried creating a bug for this but Confluence wouldn't let me. This is the only recourse I got.


Answers:
author: Dominic Lagger
body: Hi [@juan.palacios](/t5/user/viewprofilepage/user-id/5018259)

I just tried by myself and for me it is also not working.

Then, I checked some bugs:

* [CONFCLOUD-72238](https://jira.atlassian.com/browse/CONFCLOUD-72238)
* [CONFCLOUD-74339](https://jira.atlassian.com/browse/CONFCLOUD-74339)

Both are closed.

Please consider to create a support ticket here: <https://support.atlassian.com/contact/>

Regards, Dominic

comments: author: juan.palacios
body: [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) I can't file a bug. I complete all the fields and after entering my URL I only get the options to "Explore Community" or "View Documentation"


author: Dominic Lagger
body: Are you in a free plan on confluence cloud?

If yes, then it's right, you can't create a bug. If this is the case, I think there is nothing to do for you. Just wait and hope :)

If you are on standard plan, then you should be able to create a bug.

Regards, Dominic


author: juan.palacios
body: [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) I have no clue. My company set it up.

Since we've agreed it's an issue, can I ask that you create the bug?

Thank you

Juan


author: Dominic Lagger
body: I'm sorry, I can't create a bug for you.

When you are on the free plan, then you just have to wait.


author: juan.palacios
body: [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) seems odd. The bug doesn't affect just me, it affects everyone. If it's been confirmed it shouldn't matter what my plan is or who creates the bug. What should matter is that it gets tracked so that it will eventually be resolved.


Tags: checkbox

cloud

confluence-cloud

page-property
How do I turn off automatic versioning?
Asked by KenB:

Every fortnight I modify templates for 5 pages, sometimes making significant changes, we **never** need to roll back to an old version.  

Then, every fortnight I create 5 new pages from these templates.

Then the 17 people in our team, over a 2-day period, we each modify different sections of these 5 new pages, multiple times, So each fortnight we have over 400 versions of our 5 pages. That's well over 10,400 versions each year! We **never** need to roll back to an older version.   

Over the last 5 years, this is now taking up a lot of extra space. We dont need versioning. How do I turn off versioning for both our 5 templates and the pages made from these templates?


Answers:
author: Pramodh M
body: Hi [@KenB](/t5/user/viewprofilepage/user-id/5018106)

I believe it includes interacting with backend data and as in cloud there is ticket reference for the same

<https://jira.atlassian.com/browse/CONFCLOUD-27701>

Thanks,  
Pramodh

comments: author: KenB
body: Thank you for your reply - it is not a solution, but a workaround with a cost. I'm still not sure if the Script Runner add-on is able to automatically modify the rules for versioning, but it does help with other management tasks for Confluence. Thanks.


author: KenB
body: .


Tags: cloud

confluence-cloud
Lost Mysaved plantUML
Asked by Ahmad Irfaan Hibatullah:

How to taking back after i edited online in plantUML Confluence cloud.  

I lost my work after i write about 50-100, i clikc wrong closer beside Publish.  

How can i back in my last working  

Please help thank you


Answers:
author: Rilwan Ahmed
body: Hi [@Ahmad Irfaan Hibatullah](/t5/user/viewprofilepage/user-id/5018222) ,

Welcome to the community !!

If you have clicked "Close" without publishing the page, then just click on "Edit" page again. Your unsaved changes should be present.

comments: author: Ahmad Irfaan Hibatullah
body: Hai Riwan is not the page confluence.  
but plantUml AddOn


author: Rilwan Ahmed
body: You mean to deleted the plantuml Add-ON or you closed the page? Can you please share the screenshots of what you have done.

Also let me know Which plantuml add on are you using ?


author: Ahmad Irfaan Hibatullah
body: yes i just write the code sequence diagram **PlantUML for Confluence** but after i finish the work, and want to publish (i wrong select to CLOSE)  

So right now, my working is lost and i cannot back to the code that i just working on.


author: Rilwan Ahmed
body: Hi [@Ahmad Irfaan Hibatullah](/t5/user/viewprofilepage/user-id/5018222) ,

Did you try to open page and click "Edit" and recheck if the unsaved content exists or not?

Also I could not find "**[PlantUML for Confluence](https://marketplace.atlassian.com/apps/41025/plantuml-for-confluence?tab=overview&hosting=datacenter)"** add-on for cloud instances.   
Is your confluence a cloud instance? Cloud instance will have Atlassian.net in the url.  
Example: <https://avono-support>.**atlassian.net**/wiki/spaces/PUML/overview


Tags: cloud

confluence-cloud
Is it possible to create a page with full page width via api ?
Asked by michael_ponewass_lv:

When I create a new page in Confluence Cloud using the editor, I get the option to use the "set full page width". How can I configure the full page width option when creating a page via API?

This is my API Call:

POST

/wiki/rest/api/content/

{"type":"page","title":"Testpage", "ancestors":\[{"id":2654304}\], "space":{"key":"KB"},"body":{"wiki":{"value":"\<h1\>Test\</h1\>\<p\>Is it possible to create a page with full page width via api","representation":"storage"}}}  
Best regards,  
Michael


Answers:
author: SiDawg
body: Did you ever work this out? I found[this page](https://community.developer.atlassian.com/t/make-layout-full-width-when-creating-page/40461/3) which lists metadata solution but I don't think it works for V2 APIs (at least, doesn't work for me)  

'metadata': { 'properties': { 'content-appearance-draft': { 'value': 'full-width' }, 'content-appearance-published': { 'value': 'full-width' } } }


Tags: cloud

confluence-cloud
No puedo entrar a trello en el movil Java Script error
Asked by sjcardenas:

WE TRIED TO LOAD SCRIPTS BUT SOMETHING WENT WRONG ...

<https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/5.0.357>


Answers:
author: Brant Schroeder
body: [@sjcardenas](/t5/user/viewprofilepage/user-id/5017543) Welcome to the Atlassian community

Can you provide a little more information? Are you logging into the Trello mobile application or via the web? What scripts did you apply?

comments: author: sjcardenas
body: trello mobile application


author: sjcardenas
body: Today it is working!!!


author: Brant Schroeder
body: [@sjcardenas](/t5/user/viewprofilepage/user-id/5017543) glad to hear the the issue is resolved. Can you accept the answer so others know it is fixed.


author: Brant Schroeder
body: [@sjcardenas](/t5/user/viewprofilepage/user-id/5017543) Can you mark this as accepted?
How do I insert a link to a document that lives in my company network drive?
Asked by Lori Kristofka:

Hello. We use the WIKI as our one source of truth. I'd like to be able to insert a link on a WIKI page that takes users to a document that lives in our network drive. How do I do this?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

How do your network drives show themselves to the internet?

Are they properly out on the web, with an HTTP://\<something\> URL, or are you using UNCs that will only work when your people are working within a network that can tell them to go to a specific place?

I know that has a lot of jargon in it, so another way to look at it is with an example.

My partner is not a technical person, and has to suffer most of her working life grudging through Windows-based systems. She has told me she would like to see a link on her desktop that takes her to the shared file on her work's network drive.

So, obviously, I have to ask "how do you get to it at the moment?".

When she says "via <HTTP://www.mycompany.com/somthing/more/folder/ourfile.xls>", great, that's a url we can open in a browser.

But when she says "T:\\\\mycompany\\files\\ourfile.xls", while it is a fine UNC and it points to shared storage perfectly, it is probably not consistent. Someone has mapped "T:" to something on her computer, and there's a very good chance that T: is not used in exactly the same way across her entire organisation.  

So, to start to answer this question, we need to know how you get to your company's hard drive.  

Could you describe how you get there, or give us the link string (with detail obscured - I used "mycompany.com", replace yours in the same way - we're interested in the format, not the detail)


Tags: cloud

confluence-cloud
HELP: Missing/converted draft pages
Asked by Michael Spears:

Hi everyone,

I spent quite a bit of time building out a Confluence page that had 8 (draft) sections/pages. Prior to publishing, I shared with my team to review and had checked that everything was in working order.

Got a message that two of my drafts pages had disappeared and team members couldn't see them.

The only place in the system I can see these two missing pages mentioned is the "worked on" tab -- when I click on both, i'm routed to the home/landing page and not to the actual draft page.

The names of those draft pages don't show up in the drafts section to the left but in their place, are two draft pages that share the same title as the main heading on my home/landing page. When I click on them, I can see the custom image headers that I created for each of those missing draft pages but the content on the page is a mirrored version of my landing page.

Given the auto-save feature, I was confident throughout the editing process, which took a week, that I would always have a safe backup to go to (would've saved my content elsewhere had I known pages I spent hours drafting could disappear in this fashion with no recourse).

Spoke with a Confluence administrator on my team who tried to troubleshoot but was not able to locate the missing draft pages that I personally never deleted. My other team members said they too had not deleted anything.

Because I never published the page prior to sharing, I apparently have no official version to go back to.

Any troubleshooting help/guidance would be much appreciated!


Answers:
author: Pramodh M
body: Hi [@Michael Spears](/t5/user/viewprofilepage/user-id/5017545)

This might be the situation if you have not unpublished the pages.

You might have shared the draft version of page with anyone and they have unpublished the page. That's why you have got the notification saying it was unpublished

Either they have published the page which will reflect in the page when you navigate or they might unpublished the page.

Checking the version of page is also good, you might get published version in previous version of any other person has published different version of page and not including your content

Let me know if this helps

Thanks,

Pramodh


Tags: cloud

confluence-cloud