Crash after install
Asked by Kevin Shaw:

Just installed 2.7.4 (175) on MacOS (10.13.4 (17E202).

Immediately after installing it crashes. And every time thereafter!

And apparently SourceTree no longer provides technical support! Nice!

How do I downgrade SourceTree?

Here is the crash log:
> Process: Sourcetree \[69058\]  
> Path: /Applications/Sourcetree.app/Contents/MacOS/Sourcetree  
> Identifier: com.torusknot.SourceTreeNotMAS  
> Version: 2.7.4 (175)  
> Code Type: X86-64 (Native)  
> Parent Process: ??? \[1\]  
> Responsible: Sourcetree \[69058\]  
> User ID: 501
>
> Date/Time: 2018-06-06 01:01:26.114 -0700  
> OS Version: Mac OS X 10.13.4 (17E202)  
> Report Version: 12  
> Bridge OS Version: 3.0 (14Y664)  
> Anonymous UUID: D078B0AE-FCF9-EC54-B33F-49859772B6F9
>
> Sleep/Wake UUID: E772965A-9AA8-4552-83FC-910A616C37EF
>
> Time Awake Since Boot: 1200000 seconds  
> Time Since Wake: 220000 seconds
>
> System Integrity Protection: enabled
>
> Crashed Thread: 1 Dispatch queue: com.apple.root.default-qos
>
> Exception Type: EXC_BAD_INSTRUCTION (SIGILL)  
> Exception Codes: 0x0000000000000001, 0x0000000000000000  
> Exception Note: EXC_CORPSE_NOTIFY
>
> Termination Signal: Illegal instruction: 4  
> Termination Reason: Namespace SIGNAL, Code 0x4  
> Terminating Process: exc handler \[0\]
>
> Application Specific Information:  
> dyld: in dlopen()


Answers:
author: Manju
body: We are investigating the crash. There seems to be an issue loading and reading repo avatars. We will soon have an update on this. In the meanwhile, feel free to remove the ImageCache folder under \~/Library/Application Support/SourceTree/

Thanks for your patience!

Manjunath  
Sourcetree Mac Developer

comments: author: Kevin Shaw
body: Thank you for the response, however even after removing the ImageCache folder, SourceTree 2.7.1 is still broken. Installation of 2.7.4 is now preventing any previous version from working either.

SOURCETREE IS STILL COMPLETELY NONFUNCTIONAL!


author: Kevin Shaw
body: Tried downgrading to 2.7.1. Now it wont work either. I'm guessing the new version (2.7.4) poisoned some settings files.

Here is the crash log:
> Process: Sourcetree \[69387\]  
> Path: /Applications/Sourcetree 2.app/Contents/MacOS/Sourcetree  
> Identifier: com.torusknot.SourceTreeNotMAS  
> Version: 2.7.1 (159)  
> Code Type: X86-64 (Native)  
> Parent Process: ??? \[1\]  
> Responsible: Sourcetree \[69387\]  
> User ID: 501
>
> Date/Time: 2018-06-06 01:10:09.202 -0700  
> OS Version: Mac OS X 10.13.4 (17E202)  
> Report Version: 12  
> Bridge OS Version: 3.0 (14Y664)  
> Anonymous UUID: D078B0AE-FCF9-EC54-B33F-49859772B6F9
>
> Sleep/Wake UUID: E772965A-9AA8-4552-83FC-910A616C37EF
>
> Time Awake Since Boot: 1200000 seconds  
> Time Since Wake: 220000 seconds
>
> System Integrity Protection: enabled
>
> Crashed Thread: 9 Dispatch queue: com.apple.root.default-qos
>
> Exception Type: EXC_BAD_INSTRUCTION (SIGILL)  
> Exception Codes: 0x0000000000000001, 0x0000000000000000  
> Exception Note: EXC_CORPSE_NOTIFY
>
> Termination Signal: Illegal instruction: 4  
> Termination Reason: Namespace SIGNAL, Code 0x4  
> Terminating Process: exc handler \[0\]

comments: author: Kevin Shaw
body: I guess its time to go back to the command line for \`git\`.