youngmon/atlassian-qna huggingface dataset:
I'm moving my 7.13.7 Confluence to a new machine then upgrading to Data Center: What files?
Asked by Richard Briggs:

I'm moving from oldvm to newvm then reinstalling my addons on newvm 7.13.7 THEN upgrading to 7.19.10 THEN activating my data center license.

All I need to know is:

1. what data (directories and sub-directories) do I need to rsync from oldvm to newvm  
   assume that my confluence-home (shown on the system info GUI) is /app/confluence/data and all my attachments are in there
2. what is /app/confluence/atlassian-confluence-7.13.7/confluence (the install dir?) what do I need from in there?

I will be holding all the data in a side directory until I install the 7.13.7 software.bin, stop it, and copy the oldvm data (from 1 \& 2) into the right places.   

Just don't want to copy more (or less) in steps 1\&2 above than needed.


Answers:
author: Richard Briggs
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/274268iBC0B1AD7D3659278/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

migration

server

upgrade
Can't see updates on a Confluence page
Asked by Bridges, Rachel:

I just updated an actions page (at the same time someone else was updating the same page), I hit save and it didn't show my updates; however - the other person can see the updates I made.

This is the 2nd time this has happened to me. I've checked the history and it's not showing I edited. I've gone into edit (as the time it happened previously I could see edits in edit mode, but not when saved down).

I've closed the page and re-booted too.

Any ideas on how I can fix?


Answers:
author: Brant Schroeder
body: [@Bridges, Rachel](/t5/user/viewprofilepage/user-id/5288765) Welcome to the Atlassian community

The other person can see your changes but you can not see the updates on the page? Are your changes merged with their changes?


Tags: cloud

confluence-cloud
Changing the Default Welcome Message rendering issue
Asked by Johann Thorvardarsson:

We have a custom ,,default welcome message'' page in Confluence. We are using the recommended method of using ,,Include page'' widget on a standard Confluence page.  
We have a gliffy image on the page for links and that image is not rendering correctly, it's always abit blurry. Usually Gliffy images start little blurry but then rerender in focus. This is not happening. Any ideas if this is realated to the blueprint template?


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Johann Thorvardarsson](/t5/user/viewprofilepage/user-id/4193452) !

That's a really cool use case for Gliffy --- I'm sorry it's not rendering correctly. Would you please reach out to our support team at support@gliffy.com so that they can help you out?

Samie


Tags: confluence-server

server
Analytics & Anonymous Users
Asked by Rob Hearne:

We will launch Data Centre with anonymous users. Will there be a breakdown in Analytics - Users of views per page or will all anonymous users metrics be aggregated, e.g. will it be Solution A or Solution B?

**Solution A**

Name: Created - Updated - Comments - Views

Anonymous_User 1: 0 0 10 100

Anonymous_User 2: 0 0 20 200

**Solution B**

Or will it be aggregated:

Name: Created - Updated - Comments - Views

Anonymous_User : 0 0 30 300


Answers:
author: Mattia _bitvoodoo ag_
body: As answered [here](https://community.atlassian.com/t5/Confluence-Cloud-questions/Analytics-Are-Anonymous-user-views-able-to-be-seen-too/qaq-p/1815562)

Hello Rob,

They will be aggregated because we are talking about anonymous users. Meaning there is no information tracked to distinguish if all the views happened by only one or several anonymous users.

If you want to distinguish visitors, you probably need to use Google Analytics. Google gets more data from visitors (IP address, browser etc) and can distinguish between new visitors and returning visitors. The disadvantage with GA is that you can identify the logged-in Confluence users or only with great difficulty if the user ID is passed on during tracking.

Best regards,  
Mattia


author: Rob Hearne
body: Thank you Mattia


Tags: confluence-server

server
How do I remove calendars from my space?
Asked by Daniela Gerber Wong:

Every time we create spaces in confluence we have a page for "calendars" but we don't even have the feature/app available because we need premium. I want to remove this for all because we want to make our pages public - can someone help me on how can i delete this completly so it is not shown in the sidebar or completly delete this? Thanks

![Screenshot 2023-08-09 at 15.16.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/274170iB4321D70D6CF1906/image-size/large?v=v2&px=999 "Screenshot 2023-08-09 at 15.16.13.png")


Answers:
author: Angela Greaves
body: There is obviously NO way to make the extra (and unnecessary) entry disappear. I wonder why it is not up to us to set the visibility of this feature to YES. Rude.


author: Robert Wen_ReleaseTEAM_
body: Hello [@Daniela Gerber Wong](/t5/user/viewprofilepage/user-id/5288664) ! Welcome to the Atlassian Community!

Go to **Space Settings** on the sidebar and then select **Manage Space**.

On the area on the right, deselect **Calendars**

comments: author: Daniela Gerber Wong
body: Hi [@Robert Wen_ReleaseTEAM_](/t5/user/viewprofilepage/user-id/3970316) thank you :) I don't know if I am missing something but I am not sure how to deselect calendars? This is my view of the space ![Screenshot 2023-08-09 at 15.34.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/274184iEA6E0A13AD739936/image-size/large?v=v2&px=999 "Screenshot 2023-08-09 at 15.34.14.png")


author: Daniela Gerber Wong
body: Could have something to do with the fact that I wasn't the page creator maybe?


author: Robert Wen_ReleaseTEAM_
body: Sorry. Forgot to mention to click on the Edit sidebar tab on the right. You should then be able to see the switches.

That should let you deselect Calendars.


author: Daniela Gerber Wong
body: ![Screenshot 2023-08-09 at 15.53.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/274189i3A17E11C30C0D38A/image-size/large?v=v2&px=999 "Screenshot 2023-08-09 at 15.53.21.png")

It doesn't show up either ?


author: Loris Delorenzi
body: Same here.. very annoying. Did you find a way to remove it?


author: Daniela Gerber Wong
body: ![Screenshot 2023-08-09 at 15.16.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/274169iEE818E1534AF7A3F/image-size/large?v=v2&px=999 "Screenshot 2023-08-09 at 15.16.13.png")

comments: author: Robert Wen_ReleaseTEAM_
body: Yeah, doesn't look like you can do that, according to this thread: <https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-disable-team-calendar-entirely-in-my/qaq-p/772208>

You should probably upvote the feature request mentioned.

Thanks!


Tags: cloud

confluence-cloud
Is the package tracker working for "Deutsche Post" in germany?
Asked by Mathias:

I?m working with Trello from germany. If I wanna use the package tracking addon, it always tells me, that it could not find my package. I always use "Deutsche Post" for shipping and on their own website it does work.


Answers:
author: Ste Wright
body: Hi [@Mathias](/t5/user/viewprofilepage/user-id/5114478)

The [Package Tracker](https://trello.com/power-ups/55a5d917446f51777421000d/package-tracker) power-up does list Deutsche Post as one of the carriers it supports.

Have you checked you're using the power-up correctly? See instructions on this help page: <https://support.atlassian.com/trello/docs/using-the-package-tracker-power-up/>

If it's still not working, I'd consider contacting Trello Support and asking for additional assistance - contact them via: <https://trello.com/contact#/>

Ste

comments: author: Mathias
body: Hey [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)

The Package Tracker on my Trello Board looks like this:

![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/233520iF396D0C19071FE3F/image-size/large?v=v2&px=999 "Unbenannt.PNG")

When I click on the Link, it shows the following message:

"The shipment carrier doesn't have the tracking information in their system yet."

I will try contacting the Trello support team.

Anyway, thanks for your effort.

Mathias
How can an admin add a private Power-Up to a workspace?
Asked by kps1ny:

Hi. I have developed a Power-Up in a personal workspace, and now it must be implemented in a different, shared workspace where I am not an admin.

How can the admin for that other workspace add my Power-Up to it?

Given that my Power-Up is not published in the public directory, searching for it after clicking that workspace's Add Power-Ups button fails to find it.

I don't want to have it appear in the public directory, but I have not been able to find any way to let that other person find it and enabled it on their workspace.

Please advise.

-Ken


Answers:
author: milynnus
body: [@kps1ny](/t5/user/viewprofilepage/user-id/743753)

Basically the admin of the that workspace has to go to <https://trello.com/power-ups/admin> to setup the power up. What I have discovered, recently, is that if you have the api key in your client.js then essentially you need to customise that bit of code for the new workspace. Trello now requires that the power up uses the admin api key or generate a new key for that instance. I have not found a way around it.

comments: author: kps1ny
body: Thanks for that insight. I did expect to have to change some parameter values for the new workspace.

It seems like it will be necessary to walk the admin through setting up a duplicate Power-Up on their account, or have them give me admin privs to do it myself, but I was hoping to avoid those approaches.

-Ken

[@milynnus](/t5/user/viewprofilepage/user-id/3947182)


author: milynnus
body: [@kps1ny](/t5/user/viewprofilepage/user-id/743753)

I am able to create a power up that can be customise for use with different api keys making it possible for other users to use it.

You might want to read the documentation at <https://milynnus_blogdoc-1-v8438569.deta.app/autoreply-doc> under the tag **thepowerup**

I have not decided whether I will be releasing this app.


author: kps1ny
body: Thanks for this suggestion. We decided to have me added as an admin on the board in question so that I could get to the Power-Up and install it on that board. It has been working fine. Our solution won't work, though, where the Power-Up developer cannot be added to the target board as an admin.


Tags: power-up

share
Google Maps
Asked by Craig Dahlkamp:

Just a couple of weeks ago, the Location power-up quit working for me. What do I do to fix this?


Answers:
author: Rafael Dill
body: Hi [@Craig Dahlkamp](/t5/user/viewprofilepage/user-id/5114410) , welcome to the community!

That's because the Map Power-Up is now a Premium-exclusive feature called Map View. You can read more about it here: <https://support.atlassian.com/trello/docs/map-view/>

The power-up was still running for those who had it running, but it was impossible to assign it to new boards for a few months, and now they fully removed it.

Also, Premium offers loads of other features on top of the Map view. You can check it in our pricing page in case you're interested: <https://trello.com/en/pricing>

comments: author: Craig Dahlkamp
body: I actually am a premium member. I did figure out that it is a browser issues. If I am using Chrome, it works. If I am in Microsoft Edge, it does not work. I am just making sure I us Google Chrome now for the board where I need to use the map view for my scheduling and routing.


author: Rafael Dill
body: Hi Craig,

Yes, you're a Premium member, but in any case, I was just trying to give you a full context of what happened with that Power-up as well as the full Premium features.

If your Edge is running into issues, I would recommend trying to troubleshoot your browser with these steps - <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>


Tags: cloud
Dashboard permissions
Asked by Miguel A:

Hi

How to set up a board so anyone can edit it?

Thanks for your help


Answers:
author: Ste Wright
body: Hi [@Miguel A](/t5/user/viewprofilepage/user-id/5114400)

For Trello Board Permissions - I'd check out these two help articles:

* <https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/>
* <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>

In terms of allowing any user to join/modify a board - see a few options with more specific instructions below!

---

**Shareable Link**

Allow users to access a link and become a Board Member.

1. On your board, select "Share" in the top-right corner
2. Generate a board share link
3. Set the join option as *Can join as a member*

You can then share this link with users. Members can view/edit cards, lists, and some board settings.

---

**Workspace Members**

Allow Workspace Members to edit the board.

1. On your Board, open the right-hand Board Menu using the breadcrumbs (3-dots icon) in the top-right
2. Select "Settings"
3. Ensure there is a TICK next to the option *Allow Workspace members to edit and join*

Then, any Workspace Member will be able to edit and join your board.

---

Let us know if any of these options work for you!

Ste
Calendar completed tasks filter
Asked by RCMC:

It seems like the calendar view no longer has the capability to filter out completed tasks. Will this be updated?


Answers:
author: Rafael Dill
body: Hi [@RCMC](/t5/user/viewprofilepage/user-id/5114331) , welcome to the community!

I've looked into this on my end and it seems that the filter to Due date "Marked as complete" is running fine. It's this filter you are looking for?

![Screenshot 2023-01-06 at 4.31.23 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/233371i0F9348D9626ED907/image-dimensions/295x245?v=v2 "Screenshot 2023-01-06 at 4.31.23 PM.png")

Be sure to click on "Show more options" when looking into the Due date Filter section.

comments: author: RCMC
body: I see that on the card view but it doesn't translate to the calendar view, which is what we use for our update meetings.


author: Rafael Dill
body: If this is still happening on your end, I would kindly ask you to create a ticket with us and allow to impersonate your account, so we can take a look if this happens on our end as well. Here's the link - <https://trello.com/contact#/>


Tags: calendar

filter
boards deletet?
Asked by Dorothea Knophius:

I still have the basic version and I had a lot of boards for a long. Now a lot of my boards are deleted? And Trello has now support? I could not upgrade and now I can't use many boards. Are they deleted without asking me which boards I want to keep??? If this is true, I lost a lot of very important information for my business and that is absolutely very bad. And Trello has now support? Can someone help? Thanks.


Answers:
author: Rodolfo Moreira
body: Hi Dorothea, Welcome to the Atlassian community!

I can assure you that we do not delete our costumer's boards, boards usually go "missing" when users have over 10 open boards and their Free Trial expires. Since Free Workspaces have a limit of 10 open boards, the top 10 most recently active boards are kept open and the remaining get closed.

That's hardly a problem though, considering these closed boards can easily be reopened with a few clicks once you have enough space for them (by either signing up for Standard/Premium or closing/moving boards to other Workspaces):

* [Reopening a closed board](https://support.atlassian.com/trello/docs/reopening-a-closed-board/)

  From there, click on the **View all closed boards** button. You may need to scroll to the bottom of the page if you have a lot of boards.  
  ![screenshot_ReopeningAClosedBoard](https://images.ctfassets.net/zsv3d0ugroxu/4OTYEuy0D6uyDFgUgRG0Jy/d6471ad6753ef1e6d4cd6e8bd604ac25/screenshot_ReopeningAClosedBoard)

  Find the board and click **Re-open**.  
  ![screenshot_ReopeningAClosedBoard2](https://images.ctfassets.net/zsv3d0ugroxu/4cre94zpOb2OlxUrVYxr3I/f05683f3c26342990d0771e8f363e596/screenshot_ReopeningAClosedBoard2)

Would you mind checking it and telling me if that's your case?

If not, could you please [submit a new ticket](https://trello.com/en/contact#/) with us so we can take a look at where they might be?

I hope this helps, have a great New Year ahead.


Tags: board

delete
Page not Found - Trello Board
Asked by Abbie Alcock:

I am trying to embed a Trello board into my Confluence space.

I have been able to link a Trello card but when it comes to the whole board, I get the following error:

Page not Found

This page may be private...

I have checked the settings of the workspace which are set to public.

Can anyone help?


Answers:
author: Augusto Lisboa
body: Hi, Abbie! Welcome to Atlassian Community.

Doing some research, I've noticed that [some users](https://community.atlassian.com/t5/Confluence-questions/Trello-Board-not-displaying-in-Confluence/qaq-p/972077) are facing this issue due to Browser limitations. Can you please check if it works in other Browsers?

Also, there are a few documents that could be useful:

**[Trello - Using the Confluence Power-Up](https://help.trello.com/article/1083-using-the-confluence-power-up)**

**[Use Trello and Confluence together](https://confluence.atlassian.com/confcloud/use-trello-and-confluence-together-943978256.html)**
Can you change the link in the 'Email for this card' field located in the "Share" button?
Asked by Pamela Horne:

Can you change the link in the 'Email for this card' field located in the "Share" button under the Actions on the right side of the card?

![Trello Card Example.png](https://community.atlassian.com/t5/image/serverpage/image-id/233176iECBEEFE1EA1A0CA7/image-size/large?v=v2&px=999 "Trello Card Example.png")


Answers:
author: Christl_Email for Trello
body: Hi [@Pamela Horne](/t5/user/viewprofilepage/user-id/1601610)?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

As far as I know it isn't possible with the Trello's Email-to-Card or Email-to-Board feature. With our Power-Up however, you can use a custom email address. You can read more about that [here](https://www.sendboard.com/blog/feature-highlight-custom-email-addresses?rq=custom).

You're welcome to pop over any questions to hello@sendboard.com or simply [add the Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with a free trial.


author: Ste Wright
body: Hi [@Pamela Horne](/t5/user/viewprofilepage/user-id/1601610)

No, this isn't possible - as the email generated has some codes to identify you as a user, and the card itself. See [this comment](https://community.atlassian.com/t5/Trello-questions/Trello-How-to-change-the-generated-email-address/qaq-p/2030614#M62481) on another question from an Atlassian Team member on this subject.

A power-up might be able to assist though - for example, [Email for Trello](https://trello.com/power-ups/5d4c0b80452f202510cce4cc), or [another power-up from the store](https://trello.com/power-ups/search?q=email)

Ste
?My cards? and ?Inbox? no available on IOS
Asked by Manuel Thomas Werner:

I tried everything including clearing cache, restarting, logging out and downloading it again

![B8CD0236-08E7-4DC7-B6AE-F43D60D7A9B0.png](/t5/image/serverpage/image-id/233148i5532ACD8CF9C3685/image-size/large?v=v2&px=999 "B8CD0236-08E7-4DC7-B6AE-F43D60D7A9B0.png")![F5999A66-4F2E-4511-B218-D489ABF1B6AD.png](/t5/image/serverpage/image-id/233149i405A17C8052918FE/image-size/large?v=v2&px=999 "F5999A66-4F2E-4511-B218-D489ABF1B6AD.png")


Answers:
author: Rafael Dill
body: Hi [@Manuel Thomas Werner](/t5/user/viewprofilepage/user-id/5114195) , welcome to the community!

Looking at the screenshots you've sent, I could see two things: On the first screenshot, you're filtering cards by Due Date, so if you don't have any cards with a due date set, it won't show any cards.

In the second screenshot, you're seeing your notifications tab and if you have already seen them all, opening that screen it won't show any notifications, as there were no new notifications to show.

Please try to remove the filter by the due date and try to search for your cards again, it should show them correctly then. As for the notifications, when you have a new one that you haven't seen yet, it also will be shown on that screen as well.
It's possible hide power-up to guest user?
Asked by Dario Capizzi:

I have installed the Clockify Powerup and I would like to see only the time dedicated to each single Task. At present, board guests also see the timer.


Answers:
author: Tymek Zapa?a _Colorful Budget_
body: [@Dario Capizzi](/t5/user/viewprofilepage/user-id/5114143)   

As a user, you cannot control what functionalities of power-up are displayed to the guest user. I recommend to reach out ot power-up creator about this.


Tags: clockify

power-up
About the new board pop-up
Asked by nkgw:

Hello.  
I am using deepl translations, so my words may not be correct, but I would like to discuss this.

I am using trello to create a board for each project and manage it as a team.  
We create a board every week or so, but when other members join the board, a popup appears saying "Please add board details" (\*I think the nuance is different because it's in Japanese).  
I just press cancel, but I don't like that it pops up every time.  
Is there any way to hide the pop-up?

Thank you in advance.


Answers:
author: Monet Hurlbut
body: I was hoping to see an answer to this question as well.
Custom Field - How to stop it from being auto added to new cards
Asked by Advancement.Services@anu.edu.au:

I created a custom field called Completed Date as a date field.

now whenever I add a new card to the board the custom field is automatically added to the new card.

I don't want the custom field to be on the card until the card is marked as complete, as I have set up an automation to add the field then and date then.


Answers:
author: Allen -Amazing PowerUps-
body: You might want to take a look at [Amazing Fields.](https://trello.com/power-ups/60e068efb294647187bbe4f5) Depending upon what you want to do with fields it may be able to meet your needs and it allows you to choose what fields to show on each card. You can even choose the fields to show based upon formulas that look at other data on the card.

comments: author: Advancement.Services@anu.edu.au
body: Hi Allen, I added the Amazing PowerUps to one of my boards and thought that I had found the solution, until I found out that,

A: You need to pay for the upgraded version to be able to export.

B: Trello's inbuilt export does not export the Amazing PowerUps fields.

I liked that I could format the date fields to just dd/mm/yyyy but not being able to export without subscription is a deal breaker.


author: Allen -Amazing PowerUps-
body: I can understand that. Please note though that only the person doing the export needs to be a supporter. It isn't something where if you have 100 people on a board they all need to be a supporter. Just the person configuring the fields and doing things like exporting needs it.

I tried to strike a balance to keep it inexpensive but also have a way to cover support and maintenance costs.


author: Advancement.Services@anu.edu.au
body: Hi Allen, thanks.

The account that I am using here I created because we had a bunch of dashcards that all broke because the person who created them left the organisation. to prevent that happening again I created the account with our group mailbox so they will never break again.

I might look at paying for the subscription myself to test what I want to do, if the manager likes what I have done I can probably make a case for continuing the subscription with a work CC.

Sincerely,

Bradley.