youngmon/atlassian-qna huggingface dataset:
ChildTab Macro not working on mobile (IOS)
Asked by Neptali Calonge:

ChildTabs marco is working fine on desktop view but these tabs are not clickable/accessible in mobile mode (IOS)


Answers:
author: Diego
body: Hello [@Neptali Calonge](/t5/user/viewprofilepage/user-id/4130324) !

Currently, there are some limitations to what our Mobile Application can or can not do. Here is an excerpt from our documentation:
> *Marketplace apps, themes, and visual customizations*
>
> *The mobile app provides a simple, lightweight way for users to view, create, edit and collaborate on pages. Complex interactions, including those provided by Marketplace apps, such as blueprints, calendars, workflows will not be available in the app. Some third party macros may be available, depending on whether the third-party app supports rendering these macros on mobile.*

Any theming or look and feel customizations you've made to your site will not be reflected in the mobile app.

You can check the whole document here:
> * **++[*Confluence Mobile*](https://confluence.atlassian.com/doc/confluence-mobile-284365706.html)++**

I will also use this reply to invite you to share with us more details on the use case your company has for this macro and our Mobile Application. We would love to understand more! If you want to reach out to our Product Manager [@Stephanie Zhang _Product_](/t5/user/viewprofilepage/user-id/3875153) , here is the contact info for such:
> *[szhang5@atlassian.com](mailto:szhang5@atlassian.com)*

Let us hear from you!


Tags: addon-ch.bitvoodoo.confluence.plugins.navitabs

cloud

confluence-cloud

tab
Is it possible to display Jira Service Desk tickets on my Confluence page using JQL or any other way
Asked by Vishwanath Yemula:

Hey community,

Is there a way I can show the summary of say Open tickets (few columns - like a report) to be displayed in a confluence page which will dynamically update the fields on a service desk ticket whenever there is an update on it?

I know we can display Jira issues on a confluence page but is it possible to display Jira Service desk tickets on a confluence page? If so how to do that?


Answers:
author: Mehmet A _Bloompeak_
body: Hi [@Vishwanath Yemula](/t5/user/viewprofilepage/user-id/4068615) ,

Yes you can display the service desk tickets in the same way you display jira tickets on a confluence page. Just select the Jira macro and write your JQL like "project={your service desk project key} AND status=Open"

![Screen Shot 2020-10-19 at 08.57.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/114710iA58B640E855C98C6/image-dimensions/545x334?v=v2 "Screen Shot 2020-10-19 at 08.57.03.png")

comments: author: Vishwanath Yemula
body: [@Mehmet A _Bloompeak_](/t5/user/viewprofilepage/user-id/3740047) - Thanks for your reply, I figured it out.

Is there a way to show the **latest comment** for each ticket in the report?


author: Mehmet A _Bloompeak_
body: As far as I know, it is not possible.


author: Jack Karapetian
body: [@Vishwanath Yemula](/t5/user/viewprofilepage/user-id/4068615) [@Mehmet A _Bloompeak_](/t5/user/viewprofilepage/user-id/3740047) - where would one find their service desk project key to plug into the JQL as suggested?


Tags: cloud

confluence-cloud

jira-service-desk

jira-service-desk-cloud
Is there a way to configure Azure MFA Conditional Access policy with Confluence (Cloud)
Asked by Osman Mussa:

Hi there,

We are looking to setup a conditional access policy that requires an additional security requirement (MFA) for confluence to a selected group of users in Azure.

The documentations that I have come across are for Confluence are ones that is hosted on an OnPrem server and setting up SSO under Enterprise Application.

When viewing the list of Conditional Access policy cloud list and search under Atlasssian, I only get two results. 1. Atlassian and 2 Atlassian (JIRA).

I have taken a look online and have gone through the documentations online but unable to find anything that can help me with this type of scenario and was hoping to see if anyone has come across doing this successfully and how this can be or cant be achieved.

Regards,

Osman


Answers:
author: Daniel Eads
body: Hi Osman,

I understand you're looking to require some users to pass an MFA prompt before they can access Confluence.

With Azure AD, conditional access policies are set and managed in Azure. Not knowing where you're at with Azure setup already, I'll simply link to the [Conditional Access resource in the Azure AD documentation](https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/overview) .

The requirement on the Confluence side then rests in making sure users authenticate through Azure. [Atlassian Access](https://www.atlassian.com/software/access) is our cloud security \& identity product that handles the connectivity with other identity providers such as Azure AD. With Atlassian Access configured, your users will be redirected to Azure AD after they enter their email addresses to log in to Confluence Cloud. Azure AD will then process any conditional access rules you've enabled for those users.

Cheers,  
Daniel


Tags: cloud

confluence-cloud
Can I change which two products I use
Asked by Daniel Bachmann:

Hi,

I'm currently just want to evaluate some of the atlassian products.

However, it seems I made a mistake when choosing Jira Software and Jira Service Desk as my two "free" products (if I even get that right).  

While Jira Service Desk is somewhat interessting as well, I would rather have a look at Confluence and as this is on my personal account for now I would also rather not pay for this (this will be for a clients project in the end).

Is there a way to switch out Jira Service Desk with Confluence?


Answers:
author: Daniel Bachmann
body: Ok, I just added Confluence to my products and it is free (for my use) as well.

My apologies for not getting this right.


Tags: cloud

confluence-cloud
Append content with Python to an existing Wiki Page via REST API
Asked by Gadi Tabak:

I'm trying to append content to an existing confluence wiki page. So far, I can see only PUT exists and it overwrites the whole page.

I also tried to pull the existing content, then append the changes automatically locally and then push again but for some reason, all the emojis/icons replaced with a blue star...

Extract data for edit:

```
response = requests.get("https://<compnay>.atlassian.net/wiki/rest/api/content/" + page_id + "?type=blogpost&start=0&limit=10&expand=body.view",
                        auth=(email, apitoken), verify=False)
```

The PUT code example:

```
new_headers = {
    'Content-Type': 'application/json',
}

data = r'{"id":"' + page_id + '",' \
       '"type":"page",' \
       '"title":"' + page_title + '",' \
       '"space":{"key":"' + workspace + '"},' \
       '"body":{"storage":' \
       '{"value":"' \
       '' + full_code + '<p />",' \
       '"representation":"storage"}},"version":{"number":' + str((int(version_number) + 1)) + '}}'

response = requests.put('https://<company>.atlassian.net/wiki/rest/api/content/'+page_id, headers=new_headers,
                        data=data, auth=(email, apitoken))
```

Which brings up 2 questions:

**More Important:** How is it possible to append content to an existing wiki page, without overwriting or deleting the existing content within it?  
Less Important: Why the emojis changed to blue star? How can I avoid it?


Answers:
author: Gonchik Tsymzhitov
body: Hi!

[@Gadi Tabak](/t5/user/viewprofilepage/user-id/4127563) could you fetch in \&expand=body.storage instead of

```
&expand=body.view
```

?

Then you can do concatenation and push data.

I hope next example will help you

<https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/confluence.py#L1217>

<https://github.com/atlassian-api/atlassian-python-api/blob/master/atlassian/confluence.py#L1276>

Cheers,

Gonchik

comments: author: Gadi Tabak
body: Well, it seems I was checking body.view instead of body.storage the whole time. This is the source to my mistake.

What I eventually did is to fetch the data from body.storage, then manipulated it with **re** Python library and sent it again to modify the page.

Thank you Gonchik for giving me this lead.


author: Gonchik Tsymzhitov
body: You're welcome!


author: Naveen Kumar_Appfire
body: Hi ,

Could you please share the piece of code on how you update the confluence page.


Tags: cloud

confluence-cloud

rest-api
More options?
Asked by Jose Carlos Ruiz:

Hi Atlassian.

I have a doubt. I recently need to build a page in confluence but I don't see the options to positions text horizontal or create something like that.

Example:

![SpaceAdminDashboard.png](/t5/image/serverpage/image-id/114698i1DDE80D6D2D66625/image-size/large?v=v2&px=999 "SpaceAdminDashboard.png")

Can you help me with this?

Best regards

JR


Answers:
author: James Conway
body: [@Jose Carlos Ruiz](/t5/user/viewprofilepage/user-id/4130210)

The screenshot you share is from an old version of Comala Workflows server, however your tags indicate that you are on Confluence Cloud.

I am not sure if you want to add a workflow or are trying to create a table like the one in the dashboard.

Based on your name I assume that you are from Spain or Latin America, if you prefer you can reply in Spanish.

Kind regards

James

comments: author: Jose Carlos Ruiz
body: Hi James.

thank you for response, yes I'm from Costa Rica. Those tags add automatically I don't know why.

Deseo crear esa tabla en confluence, antes ven?a la opci?n para crearla, pero no la veo m?s. Mi pregunta es si tal vez le cambiaron el nombre o lo agregaron en otra parte.


author: James Conway
body: hola [@Jose Carlos Ruiz](/t5/user/viewprofilepage/user-id/4130210)

La tabla en la imagen pertenece al dise?o de nuestra app 'Comala Workflows'. A continuaci?n, le incluyo la documentaci?n de Confluence para crear tablas...

[https://confluence.atlassian.com/doc/tables-136463.html](https://confluence.atlassian.com/doc/tables-136463.html?)

Un saludo

James


author: Jose Carlos Ruiz
body: ![SpaceAdminDashboard (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/115332i6778154213FB0F0D/image-size/large?v=v2&px=999 "SpaceAdminDashboard (1).png")James gracias.

Lo que deseo es crear eso. Me podr?as ayudar?


author: James Conway
body: Necesitas un app del Atlassian Marketplace. Mira aqui... [https://marketplace.atlassian.com/search?product=confluence\&query=tabs](https://marketplace.atlassian.com/search?product=confluence&query=tabs?)


author: Jose Carlos Ruiz
body: Thank you, James. This is what I need.

Have good weekend.


author: Vitor LC
body: Hi [@Jose Carlos Ruiz](/t5/user/viewprofilepage/user-id/4130210) ,

What do you mean by 'build a page in confluence but I don't see the options to positions text horizontal or create something like that'?

You mean creating a page in Confluence, blank or template-based?

Cheers,

Vitor

comments: author: Jose Carlos Ruiz
body: Thank you, Victor, for your response.

I recently used confluence because I need to build a Knowledge base.

I was looking for this type of workflow or categories (like the picture) inside confluence but the options doesn't appear in my options, inside edit page.


author: Vitor LC
body: Hi [@Jose Carlos Ruiz](/t5/user/viewprofilepage/user-id/4130210) ,

The workflow actions and indicators show up in view mode. Normally you have them on the top of a page.


Tags: cloud

confluence-cloud
Error on Edit Power Point Files
Asked by Haroldo Nascimento:

Hi,  
I attached a power point file at the confluence page. I use the Microsoft Power Point macro to view and edit.  
I can see it, but when I try to edit it takes the following steps:  
1- Download file on my machine  
2- I enable file editing in power POint  
3- After editing, I try to save and I get the message "**It is not possible to save** "  
Important: In my colleague's environment I can edit using the same user.  
***What could it be ?***   
Note: I use Confluence in a Server Environment (local)

Thanks


Answers:
author: Fabian Lim
body: Hi Haroldo,

Based on other threads, you may have to leave the "Page Name" blank to make it work.

Link: <https://community.atlassian.com/t5/New-to-Confluence-questions/Why-wont-Confluence-let-me-insert-a-macro-to-run-a-presentation/qaq-p/1854960>


Tags: confluence-server

server
Options for multi languages
Asked by Gui ?vila:

Hi,

Does Confluence has the option to insert variations of the same article for more than one language?  

For example, Zendesk allows to customize more than one language to the same article. See as an example: [http://prntscr.com/v1cqvl](http://prntscr.com/v1cqvl?)

<https://help.activecampaign.com/hc/pt-br/articles/360000943824-Use-o-mapa-de-automa%C3%A7%C3%B5es-no-ActiveCampaign>

If the product is international and has customers in different countries, a knowledge base that offers multi language support is very important.  

Thanks!


Answers:
author: Vero Rivas
body: Hi [@Gui ?vila](/t5/user/viewprofilepage/user-id/3965547)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/MultiLanguage-support/qaq-p/1017454>

<https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-managing-content-in-multiple-language-translations>

<https://confluence.atlassian.com/confkb/how-can-i-translate-confluence-page-content-345637421.html>

Or maybe you need a addon

[https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?tab=overview&hosting=cloud)

Cheers


Tags: cloud

confluence-cloud
Display articles as cards shortcuts
Asked by Gui ?vila:

Hi,

I'm trying to achieve this same result here: <http://prntscr.com/v1d7yo>

A list of Confluence articles, but in "card style". How Atlassian did that? Is there a macro? I searched, but could not find...  

Thanks,  

Gui.


Answers:
author: James Dellow
body: It's not a macro - that site is published from Confluence using Scroll Viewport [https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview)

comments: author: Gui ?vila
body: [@James Dellow](/t5/user/viewprofilepage/user-id/502478) Atlassian uses Scroll Viewport? I thought their portal was self developed.


author: James Dellow
body: It probably is, but the documentation part in Confluence is published using that tool.


author: Matt Reiner [K15t]
body: [@Gui ?vila](/t5/user/viewprofilepage/user-id/3965547) some parts of their help center are totally custom, but most is built using my team's tool Scroll Viewport.

Another example of the app in use is on our [help center](https://help.k15t.com/).


Tags: cloud

confluence-cloud
Cannot sign up: sign up email not received, M365 email account
Asked by Wexi:

I'm trying to sign up a new Atlassian account with the the address admin@ewellness.fi and the emails to finish the account registration are not received at all. The email account is hosted on M365 and the Exchange admin center message trace shows nothing, not even in blocked or quarantined messages. If I send emails to the account from my other email accounts (Gmail etc) the messages arrive normally.


Answers:
author: Prince Nyeche
body: Hi [@Wexi](/t5/user/viewprofilepage/user-id/796742)

Welcome to Community, please contact [support](http://support.atlassian.com/) so they can assist you to check and see if that email is being blocked by Atlassian systems.

comments: author: Wexi
body: Yeah, I already created a support ticket based on the other answers I found.


Tags: cloud

confluence-cloud
How do I Find/Insert Trello Board Macro into Confluence Page?
Asked by Max O'Rourke:

I have read all how to docs, but simply cannot find the macro to add Trello to my board.

<br />

Can anybody help??

Not 100% if we are cloud or on prem.


Answers:
author: Vitor LC
body: Hi [@Max O'Rourke](/t5/user/viewprofilepage/user-id/4129446) ,

I may add that the solution pointed by [@Atul Shinde](/t5/user/viewprofilepage/user-id/4126452), and well, is available for the Cloud only.

As far as I know there is no development from Atlassian to integrate Trello boards in a Confluence Server.

Cheers

Vitor


author: Atul Shinde
body: There is a macro called "Trello Board".

To add the Trello Board to your confluence page, follow these steps:

1. Go to Trello board -\> Click Invite-\>Copy Link

2. Go to Confluence -\> Macro-\>Trello Board

3. Paste the Trello Board link and publish the page

You'll be able to see the Trello Board on your confluence page.

Hope this helps :)

![Confluence to Trello Board.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/114661iA2C4DD217171C648/image-size/large?v=v2&px=999 "Confluence to Trello Board.PNG")
Confluence User Audit
Asked by Jonathan Smith:

I am butting up against my user limit and we would like to evaluate who has access but hasn't access Confluence in X weeks/months.

**Can someone supply the query to show last login (which can be found in your profile)?**

Unfortunately I am hitting brick walls trying to figure out this query/joins.

Thank you in advance!


Answers:
author: Ivan Lima
body: Hi [@Jonathan Smith](/t5/user/viewprofilepage/user-id/1254033), did you have a chance to look into the [User base audit queries](https://confluence.atlassian.com/confkb/user-base-audit-queries-317197647.html) confkb and the related content on this page? I know it's not a direct answer to your question but it should help you to achieve what you want here.

Cheers,  
IL.

comments: author: Jonathan Smith
body: [@Ivan Lima](/t5/user/viewprofilepage/user-id/1351762)

Thank you for that link. Unfortunately we are only returning 1 row which is not accurate.

Note: We use active directory server instead of confluence internal directory.

![a.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/114775i4DE053ECC8E96C03/image-size/large?v=v2&px=999 "a.jpg")

select u.lower_user_name, l.SUCCESSDATE  
from logininfo l  
join user_mapping um on l.USERNAME = um.user_key  
join cwd_user u on u.lower_user_name = um.lower_username  
join cwd_membership m on u.id = m.child_user_id  
where l.SUCCESSDATE \< '2020-10-01 08:00:00.000' --24 hour format  
and m.parent_id =  
(select g.id  
from cwd_group g  
where g.lower_group_name ='confluence-users'  
and g.directory_id=  
(select d.id  
from cwd_directory d  
where d.lower_directory_name = 'active directory server')  
);


author: Jonathan Smith
body: .


Tags: confluence-server

server
How do I access user group in Custom HTML?
Asked by Jiawenzhong888:

I have a 3rd party analytics setup to track confluence user interaction, and I want to enable the tracking based on the user group, for example, only track if users are from group 1 or group 2, if group 3, the analytics will not track. But I am having trouble accessing the user groups in the Custom HTML (where I put my analytics tracking code).

I know that the user macro can access these user attributes, but I am not able to use the macro in the Custom HTML, I tried to use **AJS.params**, but the list of attributes in the params doesn't contain user information.

Is there a way to get the user group in Custom HTML?


Answers:
author: Diego
body: Hello [@Jiawenzhong888](/t5/user/viewprofilepage/user-id/4129432) !

As I understand, you need to check if specific users are part of a set of groups within your Confluence Site.

As far as I know, this can be achieved by retrieving the group members via group id when using REST API. You can check more details about it here:
> * [++***\[Confluence Cloud Developer\] REST API - Group***++](https://developer.atlassian.com/cloud/confluence/rest/api-group-group/#api-api-group-groupid-membersbygroupid-get#api-api-group-groupid-membersbygroupid-get)

You can get your external tool to send a REST call to Confluence and then work with the provided data.

One more thing! Since your solution deals with external development for Confluence, you can find more in-depth knowledge about development in our sister community. I am talking about the Atlassian Developer Community!

Take a look here:
> * [++***\[Atlassian Developer Community\] Confluence Development***++](https://community.developer.atlassian.com/c/Confluence)

It is a good idea to share your needs there as well!

comments: author: Jiawenzhong888
body: But I am using the Confluence Custom HTML, not outside of Confluence though. Can I still use the API?


Tags: cloud

confluence-cloud

html
Authoring space and published space
Asked by Paul Hawkins:

Is it possible to set up one space for drafting and editing pages and publish the final versions to a mirror space with the same content and structure? In the same cluster.


Answers:
author: James Conway
body: Hi Paul,

As [@James Dellow](/t5/user/viewprofilepage/user-id/502478) explained, this is not a native capability of Confluence. Fortunately, the Atlassian Marketplace offers a fantastic range of add-ons to customise Confluence to meet your requirements. One option you may want to consider is Comala Publishing. If you are on Confluence Server or Data Center you can see the app summary and download a free 30-day trial from [https://marketplace.atlassian.com/apps/143/comala-publishing?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/143/comala-publishing?hosting=datacenter&tab=overview)

If you are on Confluence Cloud please do get in contact with us at [https://support.comalatech.com](https://support.comalatech.com/) as we are currently working on a version of Comala Publishing for Cloud.

Let me know if you have any questions

All the best

James  
Senior Product Manager


author: James Dellow
body: No, this isn't possible out of the box if you are expecting an automated publishing process that overwrites one page with the contents of another.

There might be some options in the marketplace to help with this or to achieve a similar outcome.
Can we restrict the form entry from registering if "On Created" IFTTT rule results in an error?
Asked by Mitesh Sharma:

Can we restrict the form entry from registering if "On Created" IFTTT rule results in an error? I tried to create another IFTTT to handle the error reported by previous IFTTT block.

Event: On Error

Action: Delete ConfiForm Entry

Delete by Filter: entryId=\[entry.id\]

It didn't work though!

Use Case:

1. Populate the Form fields

2. IFTTT to create JIRA Issue using the form fields

3. IFTTT to fetch the JIRA Issue key created in Step 2 and set it as value in a form field

If some issue in step2, there must not be an entry registered in the form i.e. record must not get created. Either all 3 should happen or none.

Is it possilbe to achieve?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You filter for "delete entry" is incorrect.

And should be

```
id:[entry.id]
```

This concept is demonstrated here: <https://wiki.vertuna.com/display/TEST/Attempt+to+send+an+email+and+fail%2C+but+delete+the+created+ConfiForms+record>

Alex


Tags: confluence-server

ifttt

server