youngmon/atlassian-qna huggingface dataset:
Add members to board - extra costs?
Asked by Lukas:

Hello dear Atlassian Support Community,

first I will describe the situation at hand.  
We copy a certain Trello board via Zapier. We make this copy because there is important data on the Trello board and if something is accidentally deleted, we can fall back on the copy from a week in advance.

So far everything is so good. The copy is made every week and listed in a separate group. What is more, however, is that only the admin can access this board. More members have to be added manually and here is my question.

Would it cost extra to add members manually from week to week?  
So far we have listed 5 copies and, as I said, we would add members here so that you also have access. However, if it cost extra, we would ditch this option.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Lukas](/t5/user/viewprofilepage/user-id/3995853) , welcome!

First of all, if you are using a free plan for Trello then you don't have to pay but if you are in business class and you add a member you have to pay for the user.

You can know more by visiting this article/documentation

<https://help.trello.com/article/831-trello-business-class-vs-trello-gold>

comments: author: Lukas
body: [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583)

Hello thank you for your quick reply.  
I have now seen that we have Trello Gold.  
That as information about our selected subscription. Is that comparable to Trello Business Class?

And if I understand you correctly, you generally pay for a certain number of members (for example a subscription for 10 members), but it doesn't matter how often I assign member A to a board, for example.  
Member A (which is included, for example, with my subscription for 10 members) could I assign to as many boards as I want and the price would stay the same, right?


author: Soumyadeep Mandal - SaM
body: Hi [@Lukas](/t5/user/viewprofilepage/user-id/3995853) ,

Yes, Once you paid for Member A, you can add the member any no. of time to a board within the team till the subscription period is over.

Basically, you pay for the user who has been invited/added to a team because the business class plan applies to the team not on the personal account.

If you are getting a Business class plan you have to pay for the no. of users in a team that you want to upgrade.

You can also get confirmation from Trello Team by [asking Trello support](http://trello.com/contact)


author: Lukas
body: [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583) I guess that means yes or not?

Please write me a short message about this. Thank you.


author: Soumyadeep Mandal - SaM
body: Hi [@Lukas](/t5/user/viewprofilepage/user-id/3995853) ,

Let's say you have Team A that has 10 members and you want to upgrade the team to a business class plan. Now you have to pay for 10 members only because you have 10 members on the team that you want to upgrade.

Now You can add those members to any number of boards that you create within the same team throughout the subscription period.

You can also [ask Trello support](http://trello.com/contact) for your convenience.


Tags: board

cost

user
Butler email notification reply-to field
Asked by Yair Adi:

I send email notification to customers and there is no way to send these email with different domain from noreply@trellobutler.com

Is there a way to add a reply-to field into the email notification from Butler pointing my real email address?

thank!


Answers:
author: Iain Dooley
body: [@Yair Adi](/t5/user/viewprofilepage/user-id/4149882) You can send the email to the Zapier Email Parser and then re-send it from another email address using Zapier, formatting it differently.

If you use my product BenkoDesk you can also send emails directly from Trello cards by posting a comment to the card, and then the replies will go straight to the card:

<http://www.benkodesk.com/>

comments: author: Yair Adi
body: Your BenkoDesk solution would be the best solution, but it is out of my price reach (living in Argentina).

The solution with zapier isn't viable because the destination email varies with every card. Zapier only can resend the email to one fixed destination AFAIK.


author: Iain Dooley
body: [@Yair Adi](/t5/user/viewprofilepage/user-id/4149882) you can parse emails:

<https://parser.zapier.com>

So what you would do is put the destination email, subject and body in the body of your email to Zapier, then parse those fields out and use them to send the email on via the Gmail connection.


Tags: butler

email
How delete an account made via Google sign-up which I have no access to the email anymore?
Asked by RaphaelDDL:

Hello,

So, I have two accounts. This one I'm posting is my personal one ( @raphaeldl ), created with normal email/pass. I also have another account created through Google Sign-up provider, which was made with the email of the company I worked for.

The thing is, I left the company this January, and of course, the business email is now deactivated and I can't access anymore, meaning I can't access Trello with it.

It wasn't a problem at first but since I made the username be nearly the same ( <https://trello.com/raphaelddl> for this one, <https://trello.com/raphaelddl1> for the business one), now when I'm being added to a few boards, people seem to be discovering my business one first than my personal, so I can see my business user added to the cards instead of my personal.

I read the FAQ and seems I need to go to account settings which will have a delete option, but of course, I can't because I can't sign-in no more.

How can I delete this account tied to the business email that I don't work for the company so stops people from tagging the wrong username?

Thank you very much for any insight


Answers:
author: Vero Rivas
body: Hi [@RaphaelDDL](/t5/user/viewprofilepage/user-id/4250933)

Look at this post, maybe can help you

<https://help.trello.com/article/749-deleting-your-trello-account>

If not, you can always turn to atlassian support

<https://support.atlassian.com/contact/#/>

Cheers


author: Soumyadeep Mandal - SaM
body: Hi [@RaphaelDDL](/t5/user/viewprofilepage/user-id/4250933) ,

Welcome to the community!

Please follow the steps shown in this documentation

<https://help.trello.com/article/749-deleting-your-trello-account>

if you can't follow the steps because you don't have access to the email account then you can't delete the account!

If you want you can [ask Trello support](http://trello.com/contact)


Tags: account

delete

g-suite
record time based on card movement between lists
Asked by Matt Geerdes:

I'd like to clock employees in based on card movement between lists CLOCK IN / CLOCK OUT.


Answers:
author: Genti Tola
body: Hi [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690) !

[Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list#:~:text=Measure%20the%20time%20each%20card,been%20in%20the%20current%20list.) for Trello can do the following for you:

- Track time spent in each list

- Track cumulative times spent on the list you specify

- Track time until or past due date

- Export durations to make advanced reports like average times, track stuck cards on a single list etc.

- And many more features...

Cheers!


author: Iain Dooley
body: [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690) what constitutes "clocking someone in"? Where is the information recorded?


author: Vero Rivas
body: Hi [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690)

Look at this posts, maybe can help you

<https://help.trello.com/article/941-time-tracking>

<https://trello.com/power-ups/5d367a59d5db032812ddbf22/time-tracking-reporting>

Cheers
Can you connect Trello to Azure DevOps / Visual Studio?
Asked by Ali Evans:

Is there away to link Trello with Azure DevOps / Visual Studio so that when I add a card to a Trello board it creates a ticket in Visual Studio?

I can see that Visual Studio has a hook up that lets you do it the other way e.g. creating a ticket in Visual Studio adds a card to Trello, but I'm looking for a way to make Trello the trigger.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ali Evans](/t5/user/viewprofilepage/user-id/3394799) ,

You can have a look at these link for Trello to Azure DevOps

<https://docs.microsoft.com/en-us/azure/devops/service-hooks/services/trello?view=azure-devops>

<https://zapier.com/apps/azure-devops/integrations/trello>

<https://automate.io/integration/azure-devops/trello>

For Trello to Visual studio have a look at these links

<https://marketplace.visualstudio.com/items?itemName=ms-vsts.services-trello>

<https://marketplace.visualstudio.com/items?itemName=Ho-Wan.vscode-trello-viewer>

<https://zapier.com/apps/azure-devops/integrations/trello/4877/link-new-trello-cards-to-visual-studio-online-work-items>

<https://trello.com/c/1Rg02j8U/61-visual-studio-extensions>


author: milynnus
body: [@Ali Evans](/t5/user/viewprofilepage/user-id/3394799)

Don't know about Azure Ops/ Visual Studio, the one place you should lookup is HTTP Request.
Use power-up to copy to clipboard on click
Asked by JonHerbert:

I've created a button to take the url of a card and add the relative path to our own url to stop it showing a description when posted to Flock.

Right now it shows the spliced url in a popup which we have to manually copy, the functionality we want is to click the button and have it copy the text.

    var GRAY_ICON = 'https://cdn.hyperdev.com/us-east-1%3A3d31b21c-01a0-4da2-8827-4bc6e88b7618%2Ficon-gray.svg';var onBtnClick = function (t, opts) {  return t.card("url").then(function (card) {    var str = JSON.stringify(card, null, 2);    var parsedURL = JSON.parse(str);    const url = new URL(parsedURL.url);    var shortUrl = "Our custom URL" + url.pathname    updateClipboard(shortUrl); //DOESN'T WORK    return t.popup({      title: "Flock Link",      items: [{        text: "Our custom URL" + url.pathname //WORKS AND SHOWS IN POPUP      }]    });  }).catch(error => console.log(error));};function updateClipboard(newClip) {  navigator.clipboard.writeText(newClip).then(function () {    console.log('Success: ' + newClip);  }, function () {    console.log('Failed to copy');  });} +window.TrelloPowerUp.initialize({  'card-buttons': function (t, opts) {    return [{      icon: GRAY_ICON,      text: 'Flock Link',      callback: onBtnClick,      condition: 'edit',      backgroundColor: '#263340',      color: '#ffffff'    }, () => {      console.log('reached');      var btn = document.querySelector('.button-link[title="Flock Link"]')      btn.style.backgroundColor = '#263340';      btn.style.color = '#ffffff';    }];  }});

So, I have tried to remove the t.popup and instead use either [navigator.clipboard or document.execCommand as per the docs](https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Interact_with_the_clipboard) but I just can't get it to work.

The second issue is trying to change the colour of the button - this should be super simple but I must be overthinking it as I cannot get any subsequent function or other properties to affect the button in anyway.


Answers:
author: Emil Kj?r Eriksen
body: I would love to be able to do this as well (although in my case, within the card-detail-badges capability).

Unfortunately, I don't think it's possible without specific support within Trello. Power-Ups work from within iframes. When a card button or a card badge is clicked the iframe document will not be in focus since these Power-Ups are rendered natively within Trello outside the iframe. Browsers do not allow clipboard access when the document is not focused.

Of course it's possible to send the text to be copied to the parent (Trello) which could then take over and copy the text to the clipboard but obviously that would require support by Trello.

Did you ever figure out a workaround?


Tags: javascript

power-up
Hello! I cannot download my file or zip file from trello to my computer
Asked by thuydo161998:

I cannot download my file or zip file from trello to my computer, this has been present for 2 days, when it was over 2 hours and I still cannot download 1.9M file to my computer


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@thuydo161998](/t5/user/viewprofilepage/user-id/4250149) ,

Welcome to the community!

I think you have to clear cache from your browser or app on your computer then try to download again.
Slack Can't Find Trello Board
Asked by jessica:

I'm having a very similar problems to[this issue](https://community.atlassian.com/t5/Trello-questions/Slack-can-t-find-board/qaq-p/1570709); however, our integration has been working until now.

Description: if utilizing the "create card" flow, bot will find projects but not boards. Any board you type in returns no results. Our integration isn't heavily utilized due to our small team, but this was working previously but we noticed the failure starting today. We've made no changes to Trello or Slack since.

Utilizing /trello add flow continues to work, as well as the other commands such as move; however, the create card flow is preferred by our team.


Answers:
author: Cody C.
body: Hi Jessica! In order to use the "create card" flow, be sure your Team is connect to Slack in the Settings tab for that Team. Once that's done, go back to your Slack channel and try the command /trello link *board name* to find boards within the linked Team. Lastly, try the /trello create card command again. It should begin creating a card on the linked board! If you run into any other trouble, let us know throughout contact form here: <https://trello.com/contact> Glad to help out further.
New Owners
Asked by James Shelton:

Has Trello been acquired - Atlassian


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@James Shelton](/t5/user/viewprofilepage/user-id/4250075) ,

Welcome to the community!

You can also read this article \& all other articles available on the internet related to Trello \& Atlassian

<https://blog.trello.com/trello-atlassian>


author: Nic Brough -Adaptavist-
body: Er, yes, 4 years ago...


Tags: feedback-forum
Adding new checklist item to checklist template and shows up on all checklists
Asked by Heather Zbinden:

I have one checklist that I use on a lot of different cards. But checklists grow and evolve as things change in the process. Is there a way to create a checklist template but if you need to add an item, you can add the new checklist item to the template and it will automatically add it to that checklist across boards and cards that have a "copy" of the checklist template?


Answers:
author: Iain Dooley
body: [@Heather Zbinden](/t5/user/viewprofilepage/user-id/4134442) Here's a one off Trellinator piece of code that will do this kind of update:

<https://gist.github.com/iaindooley/b4bd9b62ac819bf9fe3c92d1ff62369a>

You can update the checklist names etc. and run it in BenkoBot here:

<https://app.benkobot.com/>

Here's another example where a checklist item is added in a "main board" and the propagated out to a bunch of different project boards running inside Google Apps Script:

<https://gist.github.com/iaindooley/d5c8e929962a6f637102c85d472b0022>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Raegan Fordemwalt
body: Theoretically, this is possible as long as you have enough commands on Bulter to do so. What I'd do is create a sort of "mastercard" for each one (or just all your boards) wherein there's a checklist that has the item links to each of the cards with your checklist on it. I.E. say you have three cards with your checklist (Lets call it "Template Checklist") and one mastercard. The master card has a checklist named "Card Links" and the three items in it are the three card links to your three cards with template cards. If you made a master card, you would have to add all the links by hand, but with a command like "When the "Template Checklist" checklist is added to a card, find a card with link "(the master card link)" and add item "{triggercardlink}" to checklist "Card Links" it would just update automatically.

Use another command like this: "When an item starting with "{\*}" is added to checklist "Template Checklist", remove the item from the card, find a card with link "(the master card link)", for each card linked from an item in checklist "Card Links" add the "{checklistitemname}" item to checklist "Template Checklist"

Maybe there's an easier way to do this, but this was the first thing that came to mind. Sorry if this was confusing
How to get the card creation date
Asked by Valdir Lima:

How to get the card creation date. Example: Gething this information of Json file.


Answers:
author: milynnus
body: [@Valdir Lima](/t5/user/viewprofilepage/user-id/4249709)

You can get from Butler

<https://help.trello.com/article/1157-variables>

comments: author: Valdir Lima
body: Thanks


author: Mirek
body: Hi [@Valdir Lima](/t5/user/viewprofilepage/user-id/4249709) ,

I think that this information might be helpful for you

<https://help.trello.com/article/759-getting-the-time-a-card-or-board-was-created>

comments: author: Valdir Lima
body: thanks
Adding PDF docs from Outlook to Trello cards
Asked by Nathan Miller:

Why won't it let me drag a PDF from outlook (desk top version) that already has the doc downloaded to a Trello card?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Nathan Miller](/t5/user/viewprofilepage/user-id/4249370) ,

Please have a look at these documentations \& integrations

<https://help.trello.com/article/1064-using-trello-with-microsoft-outlook>

<https://help.trello.com/article/1075-outlook-add-in>

<https://blog.trello.com/trello-add-in-for-outlook>

<https://zapier.com/apps/microsoft-outlook/integrations/trello>

<https://automate.io/integration/microsoft-outlook/trello>
Integration between Discord and Trello.
Asked by Katie:

I currently run a gaming server that utilizes Trello for server member tracking as well as in game record keeping. The server runs on a program called RedM and uses Discord as well. I was hoping to find a way to integrate or connect Discord and a specific Trello board together to automate creating cards when a member joins to community. Is this something that is possible? I attempted to use Zapier but it didn't seem to work.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Stella](/t5/user/viewprofilepage/user-id/4249434) ,

Welcome to the community!

Please have a look at these integrations

<https://zapier.com/apps/discord/integrations/trello>

<https://automate.io/integration/discord/trello>

<https://www.integromat.com/en/integrations/discord/trello>

<https://www.wyzebulb.com/connect-discord-to-trello/>

<https://connect.appypie.com/apps/discord/integrations/trello>


author: BCoder Castle
body: Yes, it is possible to combine or link Discord with a particular Trello board to automatically create cards when a new community member joins. Using a webhook from Discord that initiates a Trello action is one method to accomplish this. <https://b-coder.com/>


author: Michaela Staffova
body: Heya [@Stella](/t5/user/viewprofilepage/user-id/4249434) !

If Zapier didn't work for you, try to check out Integromat. It's a no-code integration platform too but it's way more powerful and universal. There is actually a [Discord-Trello template](https://www.integromat.com/en/integration/3582-create-trello-cards-for-new-discord-messages?utm_medium=referral&utm_source=atlassian&utm_campaign=integration-between-discord-and-trello) which is a bit similar to what you're looking for. It does not solve your issue but it can give you an idea of how Integromat works. You can check out the [support documentation](https://support.integromat.com/hc/en-us/articles/360010252580-discord?utm_medium=referral&utm_source=atlassian&utm_campaign=integration-between-discord-and-trello) for the Discord integration and see if what you're looking to do could maybe be done with an API call.

Good luck!


author: milynnus
body: [@Stella](/t5/user/viewprofilepage/user-id/4249434)

Worked with discord a bit when I was testing out a NL classifier with discord as the client. It has a trigger that can serve as an endpoint to discord. Once that can be done, with the Trello module http request and or py-trello it can probably do almost anything with the data it receives from discord. Shall we take this offline?

comments: author: Katie
body: Sure!

I'll have to find out how to do that... thank you!


author: milynnus
body: [@Stella](/t5/user/viewprofilepage/user-id/4249434)

Left out Butler action I used. Updated above. All the best.


Tags: atl-orange

automation

discord

integration
Can due dates be set to reflect different time zones among the team?
Asked by Emily Cockley:

When I set a rule for our team board, the team sees the due dates in my time zone and this can mean they get due dates reading to be on Tuesday instead of Monday. How do I get every card due on the managing member's "Monday" ? If this can't happen, can I have them set rules individually to reflect their time zone? How would these react with each other in practice?

We have also tried to get the "add comment" function to reflect the active member's names, but it also says I put the comment instead of the active member. when we tried to add this rule to other people's butler page through the "import library" function, we ended up with multiple people commenting at every trigger.

Thanks!


Answers:
author: Oscar Triscon
body: Hi Emily,

Sounds like you're using a variable to output the due date of the card onto a comment. Once the date becomes text (and it needs to do so as part of the comment), it will display as text, exactly the same as if you had typed the characters. This means there is no way to change timezones automatically. A good way around this is to output the date in several timezones using , for example:

```
post comment "This card is due on {cardduedate@EST} (NYC) / {cardduedate@BST} (London) / {cardduedate@Australia/Sydney} (Sydney)"
```

You can read more about variable formatting here: <https://help.trello.com/article/1159-arithmetic-in-date-variables>


Tags: butler

timezone