youngmon/atlassian-qna huggingface dataset:
What are the recommendations for running Confluence in a virtual environment?
Asked by myakotnikova:

In our organization, we have been using confluence recently.  
Faced with the problem of slow operation - when several people visit the site, the confluence begins to hang

we have a confluence deployed on our server.  
We have a confluence in a virtual environment, but we did not find clear requirements. Here are our characteristics of the 4vCPU virtual environment (in fact, there are 2 physical processors on the server) and 8Gb RAM (I don't know much about this; the information was transferred to me by IT)  
Please tell me how can I increase the performance of confluence?  
For information - in confluence we plan to work as a whole company, at the same time up to 10 people can be in it


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: It sounds like you have enough CPU power. If you have the option to use hyperthreaded cores, that will give you some improvement with Java applications. Is your database on the same server? If so, 8GB might be a little small. You might want to add 2 or 4GB more memory. Make sure that they virtual resource groups are not limiting the performance of the virtual machine. I would also verify that your storage latency is reasonably fast. Finally, I would consider increasing the amount of heap memory allocated to Confluence. It may be that you are exhausting the allocated memory.

It's very rare when we see any Atlassian applications hosted on bare metal servers any more. Pretty much everyone runs them on some virtual technology.


Tags: confluence-server

server
Add instructional text to templates using the new editor
Asked by efg:

Hi all,

Do you know how I can add instructional text to a template when using the new Confluence editor?

I cannot find the option in this new version.

Thank you


Answers:
author: Dominic Lagger
body: Hi [@efg](/t5/user/viewprofilepage/user-id/3674230)

You can add an instructional text by adding a placeholder text:

![placeholder_text.png](https://community.atlassian.com/t5/image/serverpage/image-id/79431iB76608E1A42B50BF/image-dimensions/500x373?v=v2 "placeholder_text.png")

Regards, Dominic

comments: author: Sehreen Jafry
body: This is out of date. There is no 'Placeholder text' or 'instructional text' options in macros available.


author: Dominic Lagger
body: Hi [@efg](/t5/user/viewprofilepage/user-id/3674230)

This is still correct.

It could be that you are in the "normal" editor and not the template editor.

The "Placeholder text" is only available in the template editor, not in the normal editor.

Regards


Tags: cloud

confluence-cloud

editor

instructional-text
If collaborative editing is turned off, will user drafts be deleted?
Asked by lin zou:

Because some problems with the system are currently encountered, perhaps the fastest and most reliable solution is to turn off collaborative editing. But according to the prompt on the page, you need to make sure that the drafts that users need are published before closing. So I want to know if the user 's draft will be lost and cannot be retrieved from on to off?


Answers:
author: Shannon S
body: Hello [@lin zou](/t5/user/viewprofilepage/user-id/3671901),

Welcome to Atlassian Community. It's nice to have you join us!

I believe you are referring to the following screen.

![CleanShot 2020-01-21 at 15.17.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/79816iE4DC8A3E0CFE98C9/image-dimensions/355x354?v=v2 "CleanShot 2020-01-21 at 15.17.53.png")

To answer your question, according to this, any existing shared drafts will be lost and cannot be retrieved.

Once Collaborative Editing is disabled, Confluence will no longer use shared drafts, and will switch to the personal draft model. For more details on that, have a look at the page, [Collaborative editing for Confluence Server](https://developer.atlassian.com/server/confluence/collaborative-editing-for-confluence-server/).

If you are having issues with Synchrony, I would recommend first switching to Limited editing mode to see if that can solve your issues.

I hope that helps, but let me know if you have any issues!

Regards,

Shannon


Tags: confluence-server

server
Does anyone have any basic instructions or examples of a monthly chart in confluence?
Asked by Kelly Hiemstra:

I am new to confluence and I am trying to set up a confluence chart. Does any one have any basic instructions or examples on how to set this up?


Answers:
author: Poorvi Jhawar
body: Hi [@Kelly Hiemstra](/t5/user/viewprofilepage/user-id/3711037)

You can include a chart macro using {chart}

Here is a step by step instruction for Server and cloud

<https://confluence.atlassian.com/doc/chart-macro-163415075.html>

Let me know how you go.

Cheers

Poorvi

P.S: If this helps answer your question, would appreciate you accepting it.


Tags: new-to-confluence
Issue with migration from Confluence server to cloud
Asked by Nibu Thomas:

We are migrating some of our spaces from confluence server(v6.15) to cloud. I've downloaded the migration assistant, but when I try to follow it, I get stuck at the Choose your destination cloud site. It does not list our site even though I've logged into the cloud instance. I'm an admin on both.


Answers:
author: Sri Kumar
body: Hi Nibu,   

Could you please confirm if you tried to click on the **Choose Cloud Site** option, selected your **cloud site from the dropdow** n and select the checkbox which asks about **Allow Atlassian to access migration data** to your cloud site?  

<br />

![Screenshot 2020-01-21 at 17.11.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/79782i59DBB4A582E56562/image-dimensions/446x294?v=v2 "Screenshot 2020-01-21 at 17.11.10.png")

![Screenshot 2020-01-21 at 17.16.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/79783iB76E6AEEAE2A92EF/image-dimensions/312x292?v=v2 "Screenshot 2020-01-21 at 17.16.21.png")  

-Sri Kumar   
Atlassian Support \| Migrations

comments: author: Nibu Thomas
body: Yes, that is correct. I was able to figure this out. Looks like they didn't give me site admin access. Once they gave me site admin access, I was able to see the value of our cloud site in the Migrating to drop-down menu.


author: Sri Kumar
body: Hi Nibu,  
Thanks for the confirmation, Let us know if you face any other issue or have any other queries.   

-Sri


Tags: cloud

confluence-cloud
Alt text for images in the new editor?
Asked by Kristine Sihto:

Being a sometimes user of screen-reader technology, I frequently added alt-text descriptions on images in Confluence pages in the old editor. I've been trying to find a similar feature in the new editor, but I've been unable to locate a way to add alt-text. Is alt-text for images possible in the new editor?


Answers:
author: Nicole
body: I encourage you to vote for this oversight, err suggestion. <https://jira.atlassian.com/browse/CONFCLOUD-68350>

comments: author: Gina Palombit
body: How do you vote for things?


author: Dan Winkler
body: [@Gina Palombit](/t5/user/viewprofilepage/user-id/3879783) You need to be signed in to vote. Once you're signed in, you'll be able to click **Vote for this issue** on the right side of the page.


author: Gina Palombit
body: I am signed in, otherwise I wouldn't be able to write a comment lol


author: Dan Winkler
body: [@Gina Palombit](/t5/user/viewprofilepage/user-id/3879783) I think Atlassian Community (this site) and jira.atlassian.com (where the Jira is located) are two different sites, and require separate logins.


author: Robert Watkins
body: As far as I know, it's still a missing feature. And an insanely bad oversight on Atlassian's part.


author: Uche Ugochukwu
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/156099iAEC5FE7986776C96/image-dimensions/414x151?v=v2 "image.png")

All you need to do is add your image, click on the image, then select add "Alt Text" add you your text and hit enter.


Tags: accessibility

cloud

confluence-cloud

image
Setting up Fail2Ban for Confluence Server Docker Container
Asked by Dempers:

I'm trying to get Fail2Ban working with the Confluence Server Docker Container and I've been following documentation: - <https://confluence.atlassian.com/doc/using-fail2ban-to-limit-login-attempts-216433031.html>.

In the documentation it states that the access log for Confluence is located at /var/log/httpd/confluence-access.log. When I access the running docker container and look for that log file, it's not there. The directory /var/log/httpd is there but there is no log file in there.

![2020-01-17_7-01-50.png](https://community.atlassian.com/t5/image/serverpage/image-id/79365i41FD6C0EC82A0E1B/image-size/large?v=v2&px=999 "2020-01-17_7-01-50.png")

When I do a "lsof \| grep .log" I can't see any open log files called "confluence-access.log".

![2020-01-17_6-57-52.png](https://community.atlassian.com/t5/image/serverpage/image-id/79364i980C63645156FBF6/image-size/large?v=v2&px=999 "2020-01-17_6-57-52.png")

Do I need to turn on access logging or something? Has anyone been able to get fail2ban working with the Confluence Server Docker Container?

Here is my compose file if that helps: -

<https://pastebin.com/vPe4ZZTb>


Answers:
author: Shannon S
body: Hello [@Dempers](/t5/user/viewprofilepage/user-id/3710053),

Welcome to Atlassian Community! It's nice to have you.

The article you shared mentioned that you need to point to a known log file, as the Common Configuration listed is only an example. According to the prerequisites:

*
  > Requires [Python](http://python.org/) 2.4 or higher to be installed
*
  > Requires Apache Reverse Proxy to be installed
*
  > **Needs a specific file to follow, which means your Apache instance needs to log your Confluence access to a known logfile. ++You should adjust the configuration below appropriately.++**

I hope that's clear, but let me know if you have any further issues.

Regards,

Shannon


Tags: confluence-server
Delete a Confluence page
Asked by Jasmine Fox:

I created/published a page as a test and now I want to delete it. There is no delete option in the drop down menu under "..." (There is a copy and a move option, however.) I did not create this test page with any restrictions \& when I hover over the lock icon, it says "no restrictions". I have full Site Admin permission status for our group's Jira/Confluence products.


Answers:
author: Adrian Leopoldo Andina
body: Hi! I think the below link can help you:  
<https://confluence.atlassian.com/confcloud/delete-restore-or-purge-a-page-724764873.html?_ga=2.15205366.1380197204.1579204884-186322668.1579204884>

comments: author: Jasmine Fox
body: Thank you.
Unable to publish the confluence page on any browser and lost all the edited changes
Asked by Sharada Hulluru:

Hi Team,

Could you please help us in resolving the issue with confluence page as per the attachment.

User is unable to publish the page and lost all the drafts for the page. User couldn't see any changes made recently.

Thanks,

GMS Team


Answers:
author: Jens M?ller
body: I'm somehow having a hunch that this might be due to adding an attachment to the page before saving it for the first time ...

I remember a similar problem from my company's Confluence installation: URLs are not transformed into proper Confluence links if the page hasn't been saved once after creating ...


author: Ashleigh Bulmer
body: I am also experiencing this issue.

After creating an article with multiple uploaded images (Inserted not copied in) and it just hangs saying "Hold on! We're still saving your page" It's been like this for 20 minutes.

It's not my internet connection.

All images are .PNG and aren't a big upload size.


author: Ed Waugh
body: I have this same issue today. Has it been raised as a bug somewhere? Or with the support team?

comments: author: Sharada Hulluru
body: Please log a job with support team they might fix from backend.


author: Ed Waugh
body: Done, just-604783


author: Matt Lane
body: Thank you, same issue I had just now. Glad to know others are in the same boat, but obviously would much prefer it was addressed and fixed soon. I'm probably just going to publish more often and more incrementally now to try avoid this issue in meantime.


author: Ed Waugh
body: I have also seen an issue where making a new page too quickly causes it to get the name of the parent page. Not a big issue but seems like there are a few race conditions in the code.


Tags: cloud

confluence-cloud
preventing employees from exporting pages/spaces
Asked by Stephen Palmateer:

How can I prevent a disgruntled employee from exporting a page or space from Confluence, and exfiltrating it before their termination date?


Answers:
author: James Dellow
body: Realistically, you can really only check after the fact and then use other legal mechanisms to prevent information theft.

If they export a space, you should see this in the audit log.

But you'll need to look for an add-on to track page views by individual users or embed a tracking mechanism of your own.

comments: author: Stephen Palmateer
body: Are there third party plugins that would act as a "tracking mechanism"? If so, do you have any recommendations?


author: James Dellow
body: Sorry, I haven't used any myself to make a specific recommendation, but I did notice this one looks like it offers a global report on individual user views etc:

[https://marketplace.atlassian.com/apps/1215565/page-views?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215565/page-views?hosting=server&tab=overview)

If a user was trying to export a lot of content, it should be obvious from the spike in views compared to other users.


author: Stephen Palmateer
body: Yeah naturally we revoke access at the time of offboarding. And we can't keep people from taking pictures of sensitive intellectual property with their phones...

...I guess the question could be generalized as "how do you secure Confluence from potential data leaks?"


author: Sven Schatter _Lively Apps_
body: I don't think there's any way to do this except for taking away their access rights completely. As long as they have read access they could always make a copy for themselves, one way or another.


Tags: confluence-server

server
Tables
Asked by Vivek Hans:

Is it Possible to hide columns in tables on a Confluence page, like one can in Excel?


Answers:
author: Andrey Khaneev _StiltSoft_
body: It can be done with the help of [Table Filter](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) macro: use [Hide columns](https://docs.stiltsoft.com/display/public/TFAC/Table+filtration#Tablefiltration-HideColumns) filter.

comments: author: Daniel_Zsch?bitz
body: Hi Andrey,

do you know other options ? I ask, because i am not allowed to install the Table Filter macro in my company


author: Andrey Khaneev _StiltSoft_
body: There is no way to filter tables and hide columns without apps in Confluence.

The only tricky and ugly workaround is to add HTML macro with some CSS to the page. That CSS should hide columns you need.


author: Jaclyn Mazzarella
body: Hi Vivek, Unfortunately with native Confluence tables, you cannot hide a row or column, like you can in Excel. If you need more functionality in Confluence, check out this article: <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Spreadsheets-for-Confluence-Put-an-end-to-table-nightmares-with/ba-p/1236419>
Different module counts for same addon version
Asked by Markus Weigelt:

Customer of our addon installed marketplace version but available modules have not the same count like same addon in same version at our enviroments.

New version solves bug. In this version we added another component-import so available modules should be the same in our environment and customer enviroment.

In customer environment i see new version with old count of available modules and same problem.

To make sure I installed the confluence version of customer environment and addon version but i could reconstruct problem.

Does anyone have proposed solutions?


Answers:
author: Shannon S
body: Hello Markus,

Thank you for contacting us about this.

I spoke with the Marketplace team, and we recommend that you raise this query in one of two places:

* Contact the [Marketplace Support Team](https://ecosystem.atlassian.net/servicedesk/customer/portal/9)
* Raise the question in our [Developer forum for Marketplace vendors](https://community.developer.atlassian.com/c/marketplace-vendors)

Let us know if you have any trouble.

Regards,

Shannon

comments: author: Markus Weigelt
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) Thx i raised question in developer forum.


author: Shannon S
body: Thank you, Markus! Hopefully someone will be able to help with that shortly.

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: atl-dev

atlassian-marketplace

confluence-server

server
Empty results with external macros to get JIRA content
Asked by Leonida Gianfagna:

I'm trying to use external macros to embed JIRA content into a Confluence page but I get empty results.

The tricky point is that if I use JIRA macros I can put there the JQL filter to set the project while on external macros like "Resolution time (Italian 'Tempo di Risoluzione') there is no possibility of inserting a proper filter on the project or whatever else and results are empty.

To explain better, think about "recently-created-gadget" it works fine in JIRA where I can put a filter while if I use the same gadget in Confluence it displays empty results (indeed the issue is that I cannot put any filter when I add it)

Ideas? Thanks in advance.

![Capture.PNG](/t5/image/serverpage/image-id/79318i65D31FC3C8CC718C/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Shannon S
body: Hello Leonida,

Welcome to Atlassian Community. it's nice to have you join us!

I'm able to replicate the same behavior myself, and also with other gadgets. It's very odd because if you were to save the gadget anyway, when you go back to it, it's now the **Activity Stream** gadget. I'm getting an error also similar to this bug:

* [CONFCLOUD-65999](https://jira.atlassian.com/browse/CONFCLOUD-65999 ) *Cannot Add "Pie Chart" Macro to a page using the new editor*

I ran into this the other day with a few other people on the Community. I am now in touch with the team behind the new editor to see if this is something they're already aware of, a new issue, or related to the other bug.

I'll update you when I have more information about this.

Regards,

Shannon


Tags: cloud

confluence-cloud

jira
Reorder Pages Alphabetically
Asked by Ellen Sulerzyski:

I have, several times now, reordered my Confluence pages to sort alphabetically. As soon as I press the A-Z sort button, my pages are sorted. However, after leaving the Reorder pages to go back to my main page, the page order reverts back (not alphabetical).

How can I "save" the alphabetized order?


Answers:
author: Ang?lica Luz
body: Hello Ellen,

Thank you for reaching out to Atlassian Community!

Testing using the details you provided, I wasn't able to replicate the same issue.

When did this issue start?

Are you the only user facing this issue?

Have you tested using another browser?

Also, please clear the browser cache and cookies to check if it will order the pages correctly.

Is it happening on all spaces?

Regards,  
Ang?lica


Tags: cloud

confluence-cloud
Can you see the licence string for confluence?
Asked by Chris O'Reilly:

All Plugins I can see and also JIRA show you the actual string of characters but Confluence presents an empty box ready to put a new licence string in. I want to see the current string. Is this possible?


Answers:
author: DPKJ
body: [@Chris O'Reilly](/t5/user/viewprofilepage/user-id/2691508) I don't think this is possible.

Only valid solutions I know are,

* Checking your *<https://my.atlassian.com>* page and matching Server ID or Support Entitlement Number
* Checking your file system, *CONFLUENCE_HOME/confluence.cfg.xml* for *atlassian.license.message* property
  * Mentioned here - *<https://confluence.atlassian.com/confkb/how-do-i-find-my-license-from-the-file-system-181534762.html>*

comments: author: Chris O'Reilly
body: Brilliant thanks the second option works for me. The first didn't because for some reason the older licence is not visible now we've ordered a new licence for Confluence.


Tags: confluence-server

server
Can you enable RSS macro in confluence cloud?
Asked by Kurt Voelker:

Is this possible? I see help documentation that says it should be as easy as enabling it in settings - but it isn't an available macro for me?

<https://confluence.atlassian.com/doc/rss-feed-macro-139431.html>

Enabling the RSS Feed macro {#toc-hId--1381281166}
--------------------------------------------------

The RSS Feed macro is disabled by default.

**To enable the RSS Feed macro:**

1. Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **Manage apps**.
2. Select **System** from the drop down and search for the **Confluence HTML Macros**system app.
3. Expand the listing and enable the **rss (rss-xhtml)** module.

\^\^This does not exist in my Settings.


Answers:
author: Shannon S
body: Hello Kurt,

Welcome to Atlassian Community. It's nice to meet you!

The RSS Feed Macro is not available on Confluence Cloud for security reasons. We have a feature request for a similar capability below:

* [CONFCLOUD-36142](https://jira.atlassian.com/browse/CONFCLOUD-36142) *Allow RSS Feed Macro in Confluence Cloud*

Please vote on the request to show your interest for the feature, and you'll receive updates via email if there are any changes to that.

Regards,

Shannon

comments: author: Predrag Tasevski
body: Any updated?


Tags: confluence-cloud
Confluence image properties panel in Confluence user macros
Asked by Eduardo Faria:

![Image_Panel_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/79303iC9BD1792958BB921/image-size/large?v=v2&px=999 "Image_Panel_Confluence.png")

Dear community,

Confluence provides a properties panel for embedded images (see screenshot).  
This panel provides handy functionality for the user.

Our team is implementing Confluence user macros. One of this macros requests an image from our image database and embeds it into the confluence page.

We would like to use the confluence properties panel for images within our user macro UI. Is this possible?  
We did not find any information on this within the documentation.

Thank you very much


Answers:
author: Shannon S
body: Hello Eduardo,

Welcome to Atlassian Community. It's nice to meet you!

I believe this may be beyond the regular capability of a User Macro. There's an article here on our Development site that shows how you can add more buttons to the macro property dialog:

* [Extending the Macro Property Panel](https://developer.atlassian.com/server/confluence/extending-the-macro-property-panel/)

This would require you to develop your macro as an add-on for Confluence. If you have any questions about that process you can raise them from our [Developer Community](https://developer.atlassian.com/resources) instead. It's better suited to those types of issue, since they mostly have experience developing for Atlassian software.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: atl-adm

confluence-server
Restrict access to page/space
Asked by Jim Lee:

Hi -

Looking to restrict access for a 3rd party to our project content to a specific section/folder/space/page. What is the best approach to achieve this?


Answers:
author: Ravya
body: Hi [@Jim Lee](/t5/user/viewprofilepage/user-id/3710307) ,  

Welcome to Atlassian Community!  

Create Separate Group for Application access \& add 3rd party users to the newly created group. Provide access to the required space and required page with adding page restrictions to pages in the space.  

Hope this helps.  

Thanks,

Ravya


Tags: cloud

confluence-cloud