youngmon/atlassian-qna huggingface dataset:
I can see an user under user administration. User has jira-users and confluence-users access. But unfortunately I cannot find the user when I want to add permission for a space in Confluence. Can you please help.
Asked by p_ninjago:


Answers:
author: Elisa [Atlassian]
body: Hi Prasanna,

Could you make sure this user shows up on the People's tab as well. I'd strongly suggest you to raise a ticket with Atlassian Support (support.atlassian.com) under Atlassian Cloud so we could run a content reindex and clear Confluence's caches. This should fix the problem. :smile:

Cheers!

comments: author: p_ninjago
body: Thanks Elisa for your reply. I tried number of times following the steps as mentioned in the documentation but without any positive outcome. Just that you would expect a seamless integration of productions across the cloud offering , time spent on just trouble shooting is bit frustrating at times. I will raise a ticket with Atlassian Support. Cheers,Prasanna


author: p_ninjago
body: \*products


Tags: cloud

confluence-cloud
Impossible to create more than 40 JIRA issues from confluence? Bug?
Asked by Patrick Doucet:

Hello,

I would like to create some JIRA issue from a table in a Confluence page. I have a table of 125 items. I can create one by one issue JIRA, I can create 40 JIRA issues automatically, but I can't create more than 40 JIRA issues... I have the window "Create issues", but the progress indicator is always on...Bug.png

Any advice to solve it?

Thanks


Answers:
author: Patrick Doucet
body: From a table in a Confluence page. There are more than 200 rows in my table. It's a list of problem report.


author: Julian Green (KMIS)
body: How do you create 40 issues?Julian
Knowledge base topics displayed based on screen within my online software
Asked by Trisha Coberly:

Is there a way to attach the knowledge base to my online software that detects which page the user is on and displays related help from within the knowledge base?


Answers:
author: Steven F Behnke
body: Atlassian uses the [Related Labels macro](https://confluence.atlassian.com/display/DOC/Related+Labels+Macro) to do this sort of thing.


Tags: cloud

confluence-cloud
Can I hide the Elements of Top-Bar from some group-users?
Asked by ????? ????????:


Answers:
author: Steven F Behnke
body: Yes, but this is a duplicate of previous questions. Please look at the following links:

* <https://answers.atlassian.com/questions/211643>
* [Any way in Javascript to tell if the current user is a 'confluence-administrator' ?](https://answers.atlassian.com/questions/140219)


Tags: confluence-administration
How to set a JIRA filter for display on a Confluence page.
Asked by Anne MItchell:

I am using a filter on a confluence page. It does not display in the same order as the saved filter. What do I need to do?


Answers:
author: Anne MItchell
body: I am using the JIRA Issue Macro with a filter. I have my filter in ASC by Key, but on the Confluence page it always seems to be DESC. I tried to fake it out by making my filter order DESC but I got the same results.


author: Peter Bengov
body: Hey Anne, what macro are you using? JIRA? Filter Results?
How can I make every space user see when he is mentioned in a task or a simple @user on a page or as part of a comment?
Asked by Martin Steiner:

Hi,

having a problem with mentions of users, this is the setup: we're running confluence and have created several spaces, e.g. "App", "UX documentation", "Webshop". There's a user group called "confluence-users" which is basically all people that should have access to all spaces, without further limitations at the moment.

Now we're having the problem that users don't get a notification once they are mentioned in a @user as part of a page or its comments in any space. However, the \[ \] @user does work.

Any idea how to fix this problem?

Please assist! Thank you


Answers:
author: Rodrigo Girardi Adami
body: Hi Martin,

The mentions are related to the indexes. I would suggest to [rebuild indexes from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and check if the issue persists.

Another problem might be some corruption in the workbox notification table. For that, I recommend to perform a clean of these tables. make sure to perform this on a staging environment:

```
DELETE FROM AO_9412A1_AOREGISTRATION;DELETE FROM AO_9412A1_AONOTIFICATION;
```

Cheers,

Rodrigo


author: Paula Silveira
body: Hi Martin,

Please check the article [Configuring Workbox Notifications](https://confluence.atlassian.com/display/DOC/Configuring+Workbox+Notifications), it has information about configuring notifications. You can check if notifications are enabled with the steps provided under the section 'Enabling Confluence workbox and in-app notifications.'

Thanks and regards,  
Paula Silveira

comments: author: Martin Steiner
body: Hi Paula,

thanks for your reply, our workbox notifications seem to be set up properly / as described in your link.  
I deactivated and activated it again, same as before :/


Tags: confluence-administration
Will there be a new version of Confluence Wiki Converter that will be compatible with Confluence version 5.6.6?
Asked by Elaine L:

I would like to transfer some information across from our wikis but it seems that this converter is only compatible with versions of Confluence up to 4.3.7. Will you be releasing a newer version any time soon?


Answers:
author: Brian
body: Unfortunately no. Confluence 4.3.7 is the latest and last version to be supported by the UWC. That leaves you with two options, as I see it:

**Option 1**

1. Use the UWC to migrate content to a fresh install of Confluence 4.3.7.
2. Upgrade that instance to 5.6.6
3. Copy spaces over to your other 5.6.6 instance as necessary

**Option 2**

* Employ an expert partner to aid in the migration

I hope this helps!

Cheers,

Brian
I downloaded the evaluation licence of confluence and some features explained in the user guide don't fit with the fonctionalities available on the plateform
Asked by Udaya L?ost:

Could you tell me the difference in terms of features between the evaluation licence and the real licence of confluence please?

Kind regards.


Answers:
author: Volodymyr Krupach
body: Udaya,

Please check the restrictions for your page: <https://confluence.atlassian.com/display/DOC/Page+Restrictions>

If it does not help please try creating a new space and adding/editing pages there.


author: Udaya L?ost
body: Volodymyr,

I checked my permissions and I am the space administrator, I granted confluence-administrators to manage the space also. But the problems are always the same.

Do you have another idea?

Thanks a lot.

Udaya


author: Volodymyr Krupach
body: Udaya,

Please check your permissions: <https://confluence.atlassian.com/display/DOC/Space+Permissions+Overview>

Note form the linked page:

*Confluence administrators aren't necessarily space administrators.*

*A user who has the 'Confluence Administrator' global permission isn't automatically a space admin for a particular space. In order for them to be a space admin, they must belong to a group which has space admin and view permission for the space, or their username must be specifically granted space admin and view permission for the space.*


author: Udaya L?ost
body: Hi Volodymyr,

For example, when I connect myself with admin profile, I can create a page but I can only edit the title, I can't write on the article because the toolbar is not available.

Besides I can't edit comments and I didn't succeed to create a process workflow to validate the publication of a document.

Could you help me?

Udaya


author: Volodymyr Krupach
body: Hi Udaya!

<br />

There are no differences. What functionality do you miss?


Tags: confluence-administration
How to put required jars(not all) in a lib folder inside the final jar with Maven ?
Asked by Shanth:


Answers:
author: Shanth
body: Hi Thank you.Yes any version is fine. Now I get " Failed to execute goal on project : Could not resolve dependencies for project :atlassian-plugin:1.5.3: Could not find artifact org.randombits.math:math-eval:jar:1.0 in atlassian-public (<https://maven.atlassian.com/repository/public>)" after changing to 6.0.5. How do I search a jar inside the repo page?

comments: author: Volodymyr Krupach
body: Hi Shanth!You can browse the maven repo in your browser by putting the repo url: <https://maven.atlassian.com/repository/public>I see that there is no jars for the math-eval: <https://maven.atlassian.com/content/groups/public/org/randombits/math/math-eval/> so probably you need to install it to your local maven repo: <http://maven.apache.org/guides/mini/guide-3rd-party-jars-local.html>


author: Volodymyr Krupach
body: I see that under atlassian maven repo there is 6.0.5 version: <https://maven.atlassian.com/content/groups/public/org/randombits/confluence/confluence-metadata/>

Can you use 6.0.5?

If you mus stay with 4.2.2 then you need to install it to your local maven repo and maven will pick it from the local repo. Please see <http://maven.apache.org/guides/mini/guide-3rd-party-jars-local.html>


author: Shanth
body: Thank you. My situation is I want to add:

```
&lt;dependency&gt;  	&lt;groupId&gt;org.randombits.confluence&lt;/groupId&gt; 	&lt;artifactId&gt;confluence-metadata&lt;/artifactId&gt; 	&lt;version&gt;4.2.2&lt;/version&gt;?&lt;/dependency&gt;
```

But when I build, getting error says: Failed to execute goal on project : Could not resolve dependencies for project :atlassian-plugin:1.5.3: Could not find artifact org.randombits.confluence:confluence-metadata:jar:4.2.2 in atlassian-public (<https://maven.atlassian.com/repository/public>).

So I manually download the jars and try to add to the final jar.


author: Volodymyr Krupach
body: You do not need to worry about this. Maven does this for you.

One thing worth to remember when developing plugins for atlassian applications is that most libs that you need are already included by your host application and you do not need to declare dependencies with scope provided param:

```
&lt;scope&gt;provided&lt;/scope&gt;
```


Tags: maven
how do I import a word document to a child page?
Asked by Heather Rawat:

Our file structure is in this format:

Training Division-\> Training Division-\> Recruit School-\> Recruit School Objectives

I am trying to import a Word document to Recruit School Objectives section. However, when the upload happens it is listed under Training Division-\> Training Division. It does not appear under Recruit School Objectives. How do I get this done?


Answers:
author: Heather Rawat
body: I believe I am on Recruit School Objectives...see below: The child page Word document ends up under the Training Division listed below in capital letters.

1. [Training Division](http://www.mspsttbureau.org/display/TDREC)
2. [TRAINING DIVISION](http://www.mspsttbureau.org/display/TDREC/TRAINING+DIVISION)
3. [Recruit School](http://www.mspsttbureau.org/display/TDREC/Recruit+School)

[Recruit School Objectives and Plans](http://www.mspsttbureau.org/display/TDREC/Recruit+School+Objectives+and+Plans) {#toc-hId-1874460644}
==========================================================================================================================================

[Skip to end of metadata](http://www.mspsttbureau.org/display/TDREC/Recruit+School+Objectives+and+Plans#page-metadata-end)  
* Created by [Rawat, Heather](http://www.mspsttbureau.org/display/~rawath ""), last modified [about 6 hours ago](http://www.mspsttbureau.org/pages/diffpagesbyversion.action?pageId=16091967&selectedPageVersions=2&selectedPageVersions=3)
[Go to start of metadata](http://www.mspsttbureau.org/display/TDREC/Recruit+School+Objectives+and+Plans#page-metadata-start)  
* No labels
* [Edit Labels](http://www.mspsttbureau.org/display/TDREC/Recruit+School+Objectives+and+Plans "Edit Labels (l)")  

[74 Child Pages](http://www.mspsttbureau.org/display/TDREC/Recruit+School+Objectives+and+Plans?showChildren=false#children) {#toc-hId--874209822}
-------------------------------------------------------------------------------------------------------------------------------------------------

Page: [201 Constitutional Law Objectives](http://www.mspsttbureau.org/display/TDREC/201+Constitutional+Law+Objectives)Page: [211 Crimes Against Persons Objectives](http://www.mspsttbureau.org/display/TDREC/211+Crimes+Against+Persons+Objectives)Page: [212 Crimes Against Property Objectives](http://www.mspsttbureau.org/display/TDREC/212+Crimes+Against+Property+Objectives)Page: [214 Laws Regarding Public Order Crimes Objectives](http://www.mspsttbureau.org/display/TDREC/214+Laws+Regarding+Public+Order+Crimes+Objectives)

comments: author: Steven F Behnke
body: Heather, you copy pasted links from your Confluence instance here, we can see your URL.


author: Alex Medved _ConfiForms_
body: You have to be on the "Recruit School Objectives" to do the upload


Tags: cloud

confluence-cloud
Giving customers access to a space
Asked by Sriram Karra:

We are actively considering moving our product documentation from zendesk to Confluence. We want our customers to be able to access it but we do not want to make it accessible to everyone anonymously. Zendesk allows this today, for e.g., through SSO (SAML / JWT). Do you support something similar on Confluence Cloud?


Answers:
author: Timothy
body: If you don't want anonymously means you'll have to create accounts for these users. You can lump them into groups and give them access to the Confluence space.


Tags: cloud

confluence-cloud

user-management
Confluence Cloud how to disable user?
Asked by Sriram Karra:

I want to delete or disable users who are no longer with our firm. Confluence 5.7 doc seems to suggest there should be a way to disable users. But I can't find it on my Confluence Cloud version. Where should I be looking?


Answers:
author: Paula Silveira
body: Hi Sriram,

Please refer to [Deleting or Deactivating Users](https://confluence.atlassian.com/display/Cloud/Deleting+or+Deactivating+Users) for further information.

Thanks and regards,  
Paula Silveira


Tags: cloud

confluence-cloud

user-management
Document Control in Atlassian Products
Asked by Rav:

Three questions. (1) Does Atlassian have a document control solution built into your product line? Or is it able to be purchased. (2) Do you know of integration of Atlassian with ANY other open source document control product? (3) Is there any documentation on how to interface with the APIs you mentioned? Thanks.


Answers:
author: Elizabeth
body: AppFusions' has developed, sustained, and supported packaged integrations between Confluence/JIRA and Alfresco, Dropbox, Box, Google Drive, and OneDrive (Office365) for years now (starting July 2010).

Email [info@appfusions.com](mailto:info@appfusions.com) for evaluation licenses.


author: Timothy
body: If you make the pages in Confluence the document itself, then yes , Confluence's permission schemes should be good enough.
> Do you know of integration of Atlassian with ANY other open source document control product?

Not sure about this. You need to search more on this.
> Is there any documentation on how to interface with the APIs you mentioned?

You can either develop an add on using the Atlassian SDK or use the REST API provided by Confluence
application links jira to confluence running https?
Asked by Timothy Harris:

I was running both confluence and JIRA over http connector.

Because of issue with office connector I set up confluence https access and changed the web.xml to redirect all http traffic to https.

But now this screws up the application links.

How do I handle application links in a JIRA instance running http to a confluence instance redirecting to https?


Answers:
author: Mike Rathwell
body: Timothy,

I've been through this as well and, to perhaps boil it down a bit for you (and this assumes you have PKI issued certs and that you have both JIRA and Confluence accessed via SSL), there are a couple of pages that will be of great help for you (the Oracle pages really are not all that helpful)

* [Common OpenSSL commands](https://www.sslshopper.com/article-most-common-openssl-commands.html) (to create whatever keys you need from whatever you've got)
* [Common keytool commands](https://www.sslshopper.com/article-most-common-java-keytool-keystore-commands.html) (to get the keys where you need them so they can talk)

The biggie is in the keytool commands to import a trusted cert. The cacerts file you need to get the cert and an alias in for is \<conf-install\>/jre/lib/security/cacerts

Once you have a trust in that file (you have to bounce tomcat to get it into the running system), your connection will work just dandy.

mike


author: Jo?o Palharini
body: Hi Timothy!

It's possible to configure the *Application Link* over *HTTPS* indeed. However, it will require a little more than an *HTTP* setup.

We have [a knowledge document](https://confluence.atlassian.com/display/CONFKB/Unable+to+Add+Application+Links+via+HTTPS) that includes some useful hints on what procedures to follow when setting up an *Application Link* over *HTTPS*.

Cheers!

Joao


Tags: application-link

jira
Show current page in navigation panel?
Asked by Dan Moran:

Is there a way to have the navigation pane always display which page you're on? If scroll down the navigation pane and drill down to a page that I want to view, the navigation pane doesn't stay there and show me the current path to that page; the path remains open, but the navigation pane returns to it original position.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Daniel, you may be able to do so editing the breadcrumb into the velocity files within *\<Confluence install directory\>/Confluence/breadcrumbs.vm.*In case this is something you would like to see implemented, an suggestion ticket can be raised in jira.atlassian.com describing the functionality.


author: Dan Moran
body: Thank you, Guilherme! I'll ask our administrator to check that out.
Hide links in navigation panel?
Asked by Dan Moran:

Is there a way to hide links in the navigation panel other than the path of the page currently being viewed?

For example, If a parent has 10 child pages, and I want to drill down into one of the child pages, I don't need to see the other nine child pages.

The Microsoft Developers Network library has this feature: <https://msdn.microsoft.com/en-us/library/ms123401.aspx>


Answers:
author: Mike Rathwell
body: Daniel,

This might be specious thoughts but, to my mind, that sounds like the space is using the "Documentation Theme". This one does show all the child pages with the little down arrow things to expand them. If you go with the default theme, the links render in the manner you prefer.

Hope that helps.

mike


author: Dan Moran
body: Thanks, Mike! You're right, of course; we do use the Documentation Theme, and have since day 1 in Confluence. So I'll have to consider the default theme.

(I'm about to post another question regarding the navigation - I hope you're able to respond.)

Dan
Clean up attachmentdata table after attachment storage migration to filesystem
Asked by calvin:

Hi guys,

Does anyone know the official way to clean the attachmentdata table in the database after all your attachment has been migrated to the filesystem?

It seems like Confluence just leave the attachmentdata table untouched.

Why keep the old attachments on the database if Confluence will now use the filesystem?

I'm running Confluence 4.3.7, MSSQL 2008 R2, MS Server 2008R2.

Thanks


Answers:
author: calvin
body: Yea I thought about it. Too bad that Atlassian doesn't have anything official on their side...


author: Timothy
body: The clearing of the database tables for attachments canto fail even after the attachments have been migrated to the filesystem. If you are confident, you can clear the table yourself.


author: Mike Rathwell
body: I really need to know this as well...


Tags: confluence-administration
confluence dashboard add image
Asked by Paul DeSousa:

HI all,

I am trying to customize our Confluence Dashboard (<https://confluence.atlassian.com/display/DOC/Editing+the+Site+Welcome+Message>) and have it quite customized through editing global layout via the velocity template language. Very html-like, but the one area that slows me down right now is that I cannot figure how to add an image to the page. Can anyone show me to how to do this?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: Previous answer from another dashboard question (<https://answers.atlassian.com/questions/300576>)

This is the solution we use to make it easier on us.

You can create a new space and use the new space as your landing page for all users. This will allow you to be able to configure a lot more within the page then the default dashboard. Upon creating your new space you can elect to NOT use the recently activity list.

Here is how to change you landing page:

[](https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page)<https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page>

(This is just one of many options but allows for a lot of felxability)
How to display macros in Table of Content ?
Asked by Hanna Kutkowska:

When my headings include emoticons or status macros I want them be visible also in the table of content.   
See screenshot.  
Is there any way to do it?

toc.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-display-macros-in-Table-of-Content/qaq-p/310638?attachment-id=7269){#link_1188ce4a52ed1a}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/52471/1/toc.PNG){#display_1188ce4a52ed1a_0}


Answers:
author: Mallmann
body: Hey Hanna,

Currently the TOC macro dos not show emoticons and other macros indeed. There's a New Feature request regarding this emoticon functionality though: <https://jira.atlassian.com/browse/CONF-36404>

Please, have a look on our \[New Feature Policy\|<https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy>\] to better understand how Atlassian deal with this.

I would strongly suggest that you vote on this issue to increase its popularity and add it to your watch-list for future updates.

I hope it helps :smile:

Eduardo