youngmon/atlassian-qna huggingface dataset:
Confi forms how to assign it in jira through forms?
Asked by Reddy:

* When the assignee is updated in the confluence form for a jira issue.. the assignee is getting a email saying the request is assigned but in jira I'm not getting updated in the assignee field what to do here ?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Reddy](/t5/user/viewprofilepage/user-id/5498576)

Do you have a rule that updates assignee field in Jira issue when you do the same in the ConfiForms form itself?

comments: author: Reddy
body: hi Alex, yes I do


author: Alex Medved _ConfiForms_
body: How is it configured?


author: Olha Yevdokymova_SaaSJet
body: Hello [@Reddy](/t5/user/viewprofilepage/user-id/5498576) !  
If I correctly understand your need you need to set assignee via Form in Confluence. Have you considered trying [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_%2FConfi-forms-how-to-assign-it-in-jira-through-forms_20240518) add-on for this ? This add-on is developed by my team and may be helpful for you.

**Key Features**

* **Embedded Forms:** Embed [Smart Jira Forms](https://marketplace.atlassian.com/apps/1227085/smart-jira-forms?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=refferal&utm_campaign=Comment_%2FConfi-forms-how-to-assign-it-in-jira-through-forms_20240518) directly into Confluence pages, allowing users to submit data without leaving the page.
* **Jira Issue Creation:** Automatically create Jira issues based on form submissions, pre-populated with relevant information.
* **Accurate Assignee Mapping:** The assignee selected in the form is automatically assigned to the corresponding Jira issue, ensuring everyone is on the same page.
* **Field Mapping:** Map form fields to specific Jira issue fields, ensuring accurate data transfer.
* **Customization:** Customize form appearance and behavior to align with your branding and workflows.

Let me know if you have further questions!


Tags: confiforms

unknown-hosting-type
how to include the created jira issue story number in the email communication sent to the requestor?
Asked by Reddy:

Hi I'm newbie and new confi forms aswell :)

Once the confluence is submitted and once the jira is created in board... and email confirmation will be sent to the requestor... how to include the created jira issue story number in the email communication sent to the requestor ? Please help


Answers:
author: Victor - Modus Create
body: Hi [@Reddy](/t5/user/viewprofilepage/user-id/5498576) ,

From my understanding of your problem, you could achieve what you're trying with Notification Assistant for Jira:

- [https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?hosting=cloud&tab=overview)

Hope it helps


Tags: unknown-hosting-type
I have added "GPT for Confluence (AI Aide)" but not able to use it.
Asked by Vivek Gupta:

Is there any proper document which can be useful here. I have tried the "<https://github.com/ZenGPT/confluence-gpt/wiki>" but couldn't find any any dialog box where we can do search.

Please let me know in case I am missing anything.


Answers:
author: eesel
body: We've built an app just for this, it takes one click to install and get a ChatGPT like AI over your Confluence - [https://marketplace.atlassian.com/apps/1230921/chatgpt-for-confluence?tab=pricing\&hosting=cloud](https://marketplace.atlassian.com/apps/1230921/chatgpt-for-confluence?tab=pricing&hosting=cloud)


author: Shawn Doyle - ReleaseTEAM
body: It's probably best to ask the author on GitHub.


Tags: cloud

confluence-cloud
How can I give the 'Backup and Restore' access to the users without making them admin
Asked by Ruchi:

My team members want to import a few spaces from another instance to a new confluence. For this, they need 'Back up and Restore' access. How can I provide them access without making them admin

thanks

Ruchi


Answers:
author: Laurie Sciutti
body: Hello [@Ruchi](/t5/user/viewprofilepage/user-id/2169787) \~ **System Administrator** or **Confluence Administrator** permissions are required for Backup and Restore access.


Tags: confluence-data-center

confluence-server

data-center

server
Adding Picture to templates
Asked by Kallan Roi:

Hi All,

I'm curious if anyone else is encountering a similar issue with uploading images to Confluence templates.

When I add an image to the template in Confluence by using the "create new" button, it loads properly. However, if I utilize the "create confluence page" automation within Jira, the image fails to load and instead, I receive an error message stating: "Something went wrong. We couldn't generate a preview for this file. The selected item was not found on the list."

Thanks,  
Kal


Answers:
author: Patricia Modispacher _appanvil_
body: Hi [@Kallan Roi](/t5/user/viewprofilepage/user-id/5151482), did you check the permissions already? When using automation like "create confluence page" from Jira, there might be a permission issue where the automation lacks the rights to access the image within the template.

comments: author: Kallan Roi
body: Hi Patricia, I tried setting the actor in the jira automation as myself instead of the Automation for Jira account we usually use. Would that eliminate permissions as the issue or is there something else I could check?

Thanks!


Tags: cloud

confluence-cloud
How to embed draw io with xml or any type in a confluence page via RestAPI
Asked by Trieu Long Ho:

I'm creating a dynamic draw.io diagram and embedding it into a Confluence page via REST API. Could you share a solution and a sample code, please?


Answers:
author: Clark Everson
body: Hi [@Trieu Long Ho](/t5/user/viewprofilepage/user-id/5498507)

Welcome to community

I am not sure this is possible, I believe draw io needs to be accessed via the ui utillizing this plugin: [https://marketplace.atlassian.com/apps/1211413/draw-io-diagrams-for-jira?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211413/draw-io-diagrams-for-jira?tab=overview&hosting=cloud)

but you can review their documentation here: <https://drawio-app.com/blog/add-a-draw-io-diagram-to-a-jira-issue/>

And contact their support here: <https://drawio-app.com/support/>

Best,

Clark


Tags: cloud

confluence-cloud

draw

draw.io

macro
Resolve the issue of duplicate pages in multiple spaces while maintaining the updated and visually a
Asked by Daphne Hankison:

Hello! I am reaching out for advice/tips on how to resolve the issue of duplicate pages in multiple spaces while maintaining the updated and visually appealing content in my space.

Is there a way to auto sync pages together when updates are done?

Background context, the training page I created on Confluence contains essential resources tailored for a particular department. Some of these resources overlap with those found in other departmental spaces.

Thanks for any help you can provide!


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Daphne Hankison](/t5/user/viewprofilepage/user-id/5498345) and welcome to Community!

There are 2 native Confluence macros that may be useful for you: the [excerpt](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/) and the [page include](https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/).

The insert excerpt macro is used to display an excerpt of content from one page on another. The page include displays the entire content of a page on another.

You could use the excerpt macro to display the content you maintain on your training page on multiple different pages in department spaces. Any time you update your page, Confluence will automatically display that updated embedded content on all the department pages.

The page include is similar, but instead of embedded just a section of content, it displays an entire page.

If you want something more sophisticated, check out the [marketplace](https://marketplace.atlassian.com/search?product=confluence&query=sync) to see if there are any apps that offer more options.


Tags: cloud

confluence-cloud
How can a confluence table be export for CSV format to use in Excel?
Asked by srwaringhudson:

Have create a table in our companies Confluence Page, want to export this table with its columns and row data to CSV format to use in Excel? What macro do you use to create the confluence page and then do an export? Please respond. Sheila R. Waring-Hudson


Answers:
author: Stiltsoft support
body: Hi [@srwaringhudson](/t5/user/viewprofilepage/user-id/3384035) ,

We can also suggest our app that enhances native Confluence tables - [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=datacenter&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).

Besides filtration, calculations, aggregation and other Excel-like features, you'll be able to [export tables](https://docs.stiltsoft.com/tfac/dc-server/how-to-export-macros-and-results-42239877.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) in CSV format.

And if you want to work with Excel-like functionality right in Confluence (cell formulas, conditional formatting, etc.), you may use the [Table Spreadsheet](https://docs.stiltsoft.com/tfac/dc-server/how-to-use-table-spreadsheet-macro-83100938.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro that is also provided by the app. Then you won't need to switch between different programs.

Please book a [live call](https://calendly.com/tablefilter/live-demo?month=2024-05) with our team - we'll be able to discuss your use cases and show the app.


author: Patricia Modispacher _appanvil_
body: Hi [@srwaringhudson](/t5/user/viewprofilepage/user-id/3384035), I know the tool **[Inline Table Editing.](https://marketplace.atlassian.com/apps/1217271)**With it, you can edit Confluence tables in view mode (with great functions!) and export to CSV or XLS.


author: Ollie Guan
body: Hi [@srwaringhudson](/t5/user/viewprofilepage/user-id/3384035) ,

There should be some plug-ins in the [Atlassian marketplace](https://marketplace.atlassian.com/). In addition, Google Table Capture provides a simple and easy-to-use free plan.
> Copies HTML tables to the clipboard or exports them to Microsoft Excel, CSV, Google Sheets, Office 365, etc.

<https://chromewebstore.google.com/detail/table-capture/iebpjdmgckacbodjpijphcplhebcmeop?pli=1>


Tags: confluence-data-center

data-center

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-spreadsheet
Does the system impose a timeframe for a new user to accept the invite?
Asked by Lisa Combs-Fortier (LCF):

When inviting a new user to access our confluence instance (cloud), and using the **Personalized email invite** option, does the system impose a **limited timeframe** for the user to accept the invite and log into our Confluence instance? If so, what is that timeframe?  

*We sent an individual an invite to access our confluence instance back in Jan, but they never logged in, and when they went to access it in May, they could not. I saw that they had never logged in, so I RESENT the Invite, and they were then able to gain access to our instance.*


Answers:
author: Laurie Sciutti
body: Hello [@Lisa Combs-Fortier (LCF)](/t5/user/viewprofilepage/user-id/2971355) and welcome to the Community! It looks like invitation links expire after 30 days.

Ref: <https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/#Invitation-links>

comments: author: Lisa Combs-Fortier (LCF)
body: Thank you Laurie! Appreciate the quick turn-around and Ref. link.


Tags: cloud

confluence-cloud
Why is there no Confluence Whiteboard text size selector?
Asked by Dan Zietlow:

Why is there no Confluence Whiteboard text size selector?  
The Conluence literature indicate there is a text size selector but there is only a text type (Handwritten, Professional, Simple) selection, no text size selection.


Answers:
author: Chris Rainey
body: Hi Dan,

Once you start typing on a whiteboard, you should see a bar that pops up. On that bar is an option that says "Normal text". If you choose that option, you should have the ability to see 7 pre-set options that read:

* Normal text
* Heading 1
* Heading 2
* Heading 3
* Heading 4
* Heading 5
* Heading 6

You can choose from these options to change the size of the text.


Tags: cloud

confluence-cloud
Adding labels to template via URL or CreateFromTemplate
Asked by Casey Cain:

Currently, I am using a URL to create new meeting minutes pages for my projects, and I have to make a template for each project so that I can have labels to sort action items. I don't use the "Create From Template" button because it does not give me an option to pick a specific location to nest the minutes under (i.e. 2024 Minutes, 2023 Minutes, etc). It would be great to have a default template that automatically adds the label at page creation.

Example of current URL I use to create new minutes pages:

[https://wiki.\*\*\*\*\*\*\*.org/pages/createpage-entervariables.action?templateId=1179650\&\&spaceKey=CAM\&fromPageId=7836435\&title=2024-MM-DD+TSC+Minutes](https://wiki.*******.org/pages/createpage-entervariables.action?templateId=1179650&&spaceKey=CAM&fromPageId=7836435&title=2024-MM-DD+TSC+Minutes)

Is there a way to add labels also or a better way to do this?


Answers:
author: Brant Schroeder
body: [@Casey Cain](/t5/user/viewprofilepage/user-id/3524699) You can add labels to the Confluence template by following the directions here: <https://support.atlassian.com/confluence-cloud/docs/create-a-template/> You can then add a couple of buttons for the 2024 minutes or 2025 minutes that allows for a specific template to be created.


Tags: confluence-data-center

data-center
How to get all blogposts from all spaces where feature category is 'News'?
Asked by Lisa van de Put:

We have a wiki with multiple spaces and blogs and a news page:

![news.png](/t5/image/serverpage/image-id/323874iD66A89F9F814E8F9/image-size/large?v=v2&px=999 "news.png")

Now I want to retrieve every blogpost on this page via the REST API. Blogpost do get here by turning 'Feature' on and choose the category 'news':

![feature.png](/t5/image/serverpage/image-id/323875i6D3ACD234FE69FB6/image-size/large?v=v2&px=999 "feature.png")

How to retrieve this 'feature' and 'category' via api?

Thanks in advance!


Answers:
author: Rik de Valk
body: Hi [@Lisa van de Put](/t5/user/viewprofilepage/user-id/5498075) ,

As far as I know, the 'Feature toggle' and 'Category' are not native Confluence features. This must be provided by some Marketplace app.

And if I am correct, the Confluence API will not provide you with options to retrieve those, unless these Blog posts contain a certain macro by which you can recognize them in a search query.


Tags: cloud

confluence-cloud
Notifications in confluence
Asked by Daniel Bermudez:

Hello, I have a problem related to notifications with Confluence. I need to receive email notifications when I create an event. I understood that this was simply done by creating a reminder, but it still doesn't work. Do you know how I can solve this problem? Thanks in advance.

![image.png](/t5/image/serverpage/image-id/323919i509D5DA9180EB874/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Kseniia Trushnikova
body: Hey [@Daniel Bermudez](/t5/user/viewprofilepage/user-id/5254821),

These reminders may have been previously disabled by you. [Check if reminders are turned off](https://confluence.atlassian.com/teamcal/reminders-693899708.html#:~:text=Turn%20reminder%20emails%20on%20or%20off) by clicking on **...** to the right of an event type:

![Screenshot 2024-05-22 at 09.26.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/325237iFDFB5768963AA5CC/image-size/large?v=v2&px=999 "Screenshot 2024-05-22 at 09.26.24.png")

comments: author: Daniel Bermudez
body: Hello @


author: Daniel Bermudez
body: Hello [@Kseniia Trushnikova](/t5/user/viewprofilepage/user-id/4593830)  
Yes, I have that option enabled and anyways, the notifications are not working :(

I really dont know whats happening


Tags: confluence-data-center

data-center
Move/copy database from one organization to another
Asked by Paul Sutherland:

Hi all,

I have a draft of a database in a space in one organization (e.g. **org1** .atlassian.net/wiki/spaces/my_test_space) and I would like to copy or move it to another organization (e.g. **org2**.atlassian.net/wiki/spaces/our_team_space). I can see an option to move between spaces under one organization, but not across organizations. Is this possible?

(I hope that "organization" is the correct terminology for the area containing all our spaces and apps).

I don't have data in there - I know how to export that if I needed - but I do have a database structure I made to test features, and I'd like to reuse that. Alternatively if there's a way to download the data structure, please let me know.

Thanks,

Paul


Answers:
author: Clark Everson
body: Hi [@Paul Sutherland](/t5/user/viewprofilepage/user-id/5498031)

Welcome to community!

Looking at what you are trying to do you are referring to indivudal spaces correct and not the entire confluence database?

If so(based on the my_test_space) you would need to go to the space settings and then export the space

In the new confluence you would need to import the space under the confluence admin page.

In addition if users have different user names in the new area you also then need to modify the space after.

Its a very manual process to move between instances.

Best,

Clark


Tags: cloud

confluence-cloud

database
spaces where disappeared from my spaces
Asked by khaled alkhaldi:

there was a lot of pages and work that we were working on it for more than 2 years   
currently we cannot see our spaces and pages ??


Answers:
author: khaled alkhaldi
body: Hi [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) thank you for your reply

The spaces were disappeared from confluence only, but jira still available,

we are using jira to manage our development tickets as daily tasks

so as mention if we did not use jira products from more than 120 days but we are using jira every day   
and [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) yes I'm an admin but couldn't reach to any solution


author: Barbara Szczesniak
body: [@khaled alkhaldi](/t5/user/viewprofilepage/user-id/3831996) Also, has anyone used your Confluence instance recently? This page explains what happens when your plan is inactive for 120 days: <https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/>


author: Fabio Racobaldo _Herzum_
body: Hi [@khaled alkhaldi](/t5/user/viewprofilepage/user-id/3831996) and welcome,

could you check with an internal Admin if you have permissions to access that spaces/pages?

Fabio


Tags: cloud

confluence-cloud
Parent/Child requirements and Issue Links
Asked by Isabel L:

How are Child requirements different than Issue Links and when should we use one over the other?


Answers:
author: Victor Law
body: Hi [@Isabel L](/t5/user/viewprofilepage/user-id/5567786)

Welcome to the community!

Parent and child Jira issue is more like a hierarchy structure and relationship between the Jira issues.

Here is a basic example of the hierarchy structure:  
**Epic** \> **Story** \> **Sub-task**

Perhaps you may refer to the following document to understand more about the Jira hierarchy:

<https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy/>

Issue Links are more flexible and establish relationships between issues that do not necessarily follow a hierarchical structure.

<https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-linking/>

Thank you.

comments: author: Isabel L
body: How should we ogranize the parent/child or issue links so that the tree view can also be useful?


Tags: data-center

jira-data-center

r4j
How to raise ticket with Atlassian?
Asked by neha jagwani:

Hi,

Can someone please paste the link here about how do I raise a ticket with Atlassian.

I clicked on the link 'Contact Support', but, it does not take me to the relevant page


Answers:
author: Mikael Sandberg
body: You are being redirected here to the Community when you click on contact support because you are on the free plan. The free plan only include support from Atlassian Community.

If you add your question here then the community can help you out.


Tags: cloud

jira-cloud
HI team I just want to raise JIRA for a confluence page concerning ticketing pending
Asked by magendran.sukumaran:

As I checked in wiki

<https://agoda-ceg.atlassian.net/wiki/spaces/CEGFSM/pages/46477882/BO+-+FY+Ticketing+Pending+Timeout+Handling+Process#BO-FYTicketingPending/TimeoutHandlingProcess-Checkthebookingstatusonthesupplierside>  

The ticketing pending require us to have live chat with FY agent to get the pnr for FireFly direct connect booking yet for verification it require email address the booking created I have manage to find the email address via AThena yet it need to be added in the page


Answers:
author: Mikael Sandberg
body: Hi [@magendran.sukumaran](/t5/user/viewprofilepage/user-id/5567778),

Welcome to Atlassian Community!

You should contact your Confluence admin regarding this. This community is mainly made up of Atlassian customers and as such we do not have access to other customers instances.


Tags: jira-unknown-hosting-type

unknown-hosting-type
Custom field - Cascading List - Now requiring both fields required when it only required first field
Asked by Jeran Fisher:

Data Center Version 9.17.0

Field Config I have set this field required. All of a sudden now this field is requiring me to fill in BOTH fields rather than what it used to do, which was only made the first field required and the second field was optional. Now both are required. How can I go back to prior setting?

I did nothing that would of changed this. It happened on its own. Please HELP!!!!


Answers:
author: Victor Law
body: Hi [@Jeran Fisher](/t5/user/viewprofilepage/user-id/5024417)

Jira DC v9.7.0 introduced a new behaviour change. For more information, refer to the following ticket:

<https://jira.atlassian.com/browse/JRASERVER-33123>

Perhaps you may consider setting a dummy option like "-" for the child option if the value is meant to be empty.

Thank you.

comments: author: Jeran Fisher
body: Is there an option to only require to the first choice instead of making both? I see the work around but still...I'd rather not do that. I loved how it worked before.

It would be nice if Atlassian is going to make changes like this, give us the users the option to be flexible on how we use it. We may not use it 100% the same how Atlassian devs do. Just 2 cents.


Tags: jira-server

server