youngmon/atlassian-qna huggingface dataset:
What are best practices for the Space Creation policy in large companies?
Asked by Scott Selberg:

Hi,

I'm administrating an instance of Confluence in a a large company (\>10,000 employees). At present, the policy for creating a space is to send an email to one of the Confluence admins where it gets manually created. In general, this is just a rubber stamp so I've thought about creating a self-service kiosk or creating a space. Which to me begs the question why I wouldn't just give general users the permission to create a space in Confluence.

So I'm wondering - what policies/practices to other users follow? Are there reasons to restrict space creation to a few admins? Are there companies who use self-service kiosk models, such as with Bob Swift's CLI - and if so why use the Kiosk rather than allow users to create spaces directly?


Answers:
author: Maarten Cautreels
body: Hi Scott,

I'm working at a company with 5800 employees (of which 1000+ already have a Confluence account).

We've recently (2-3 months ago) enabled the "Create Space" functionality for anyone and we haven't received any complaints just yet. We don't see a spectacular increase in space creation BUT it did make our users a lot happier because they don't need to contact us or service desk anymore if they are starting a new project (or team space).

I would allow users to create their own space and monitor new spaces being created and follow up from these statistics. If you see many more (duplicate/rubbish) spaces are being created you could take action and start looking into any addon.

Best,

Maarten


Tags: confluence-administration
Don't force users to "Watch a few spaces"
Asked by Okay Dokey:

Is there a way to not force users to select spaces to watch when logging in for the first time?  

Actually i would prefer if i could chose that they don't even have to go through "Welcome" "Upload Picture" and "Find content" as i see no use for this.  

Users register by me sending them an invite through confluence.


Answers:
author: 105349
body: Hello!

Check out this piece of documentation. I think it's exactly what you're looking for:

[Skipping welcome.action for New Users](https://confluence.atlassian.com/confkb/how-to-skip-the-welcome-action-for-new-users-in-confluence-777016501.html)

Good luck!

comments: author: Okay Dokey
body: Thank you, thats exactly what i wanted :smile:


author: Steven F Behnke
body: Lol... Damn it Cody I didn't even know about it. Stop learning so much.


author: 105349
body: Nevar! ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")


author: Shrage Smilowitz
body: Any way i can stop forcing on the hosted version of confluence?


author: thebrobotic
body: It's pretty darn silly that this is enabled by default in the first place. All it does is confuse people and cause more work for the Confluence administrators.


Tags: confluence-administration
space information list by comment / like
Asked by Hsu Yao Chang:

Dear Partners,

Would it be possible to count how many comment /likes / view /edit by space page? We would like to find out how many comment / like / view /eidt by space pages tree . Thank you.


Answers:
author: Maarten Cautreels
body: Hi Hsu,

As far as I know you can't create a list with all pages in a space including their comment/like count. However you can create several views with comments/like count for pages with a specific label.

Take a look at the Content Report Table macro.

Best,

Maarten


Tags: confluence-administration
Unrecognized symbols in confluence log
Asked by Commercial Account Easy Technology:

I'm trying to Configure Atlassian JIRA Server in Confluence.

I've created in JIRA - JIRA User Server for Confluence

In Confluence I've entered all data of JIRA User Server. But have an error with unrecognized symbols:

?????? ?????? 2016-05-21 ? 20.13.01.png

How to correct these errors:

1. How to configure logging in Confluence
2. What's the problem with connecting Confluence to JIRA User Managment?

P.S.

Applink between JIRA and Confluence already configured and work well.

[](https://community.atlassian.com/t5/Confluence-questions/Unrecognized-symbols-in-confluence-log/qaq-p/357789?attachment-id=2886){#link_1186df77fe7920}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60454/1/%D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202016-05-21%20%D0%B2%2020.13.01.png){#display_1186df77fe7920_0}


Answers:
author: Jonas Andersson
body: It looks like you are surfing http to a https connection. The binary data you are seeing is in fact the SSL certificate.

This happens when port 80 is forwarded to 443 without telling the modproxy it needs to do SSL proxying, basically blindly forwarding port 80 to 443. When you create the link make sure it's done either or a http port that serves http, or on a https port that serves https. This applies both to "User servers", "User directories" or Application trusts.

Good luck.


Tags: confluence-administration

user-management
Is there a process to migrate on-prem Confluence to the cloud version?
Asked by Brigade Tech:

Is there a process to migrate on-prem Confluence to the cloud version?


Answers:
author: 105349
body: Hello!

Give this article a look and see if it gets you pointed in the right direction:

[Migrate Confluence from Server to Cloud](https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html)

Good luck!


Tags: confluence-administration
freeze panes feature for tables on a confluence page
Asked by Rachel Resnick:

*This question is in reference to Atlassian Documentation: [Working with Tables](https://confluence.atlassian.com/pages/viewpage.action?pageId=701434777)*

Is there a freeze panes (keep header row and column visible as you scroll down or across) feature for tables on a confluence page?


Answers:
author: Andrey Khaneev _StiltSoft_
body: There is [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on with an option **Fit table to screen area**.


Tags: table
Is there a replacement for UWC?
Asked by Hack Saw:

I'd love to move things from my mediawiki to confluence, but the main known tool to do it, UWC, isn't merely deprecated, it's considered dangerous.

Is this Atlassian's last stand on conversion, or is something else in the works?


Answers:
author: Stephen Deutsch
body: Well, especially for Confluence Cloud, there is a new addon, Confluence Pandoc Connect:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.pandocconnect/cloud/overview>

which can convert MediaWiki to Confluence Markup.

The problem is that it does not yet support multiple files at a time. However, it is open source and currently under active development, so hopefully soon!


author: Shirley Jhirad
body: Hi @Hack Saw Did you find a solution in the end and share your experience?


author: Davin Studer
body: So, here is a very awkward way around the issue. It might actually work. Use the UWC to convert into a trial copy of Confluence 4.0. Then upgrade it to the latest version. Next do and export of the trial wiki and then import into cloud.


Tags: cloud

confluence-cloud
Looking rest api for confluence to remove users from groups
Asked by BalaMedasan:

I am looking rest api for confluence to remove users from confluence-users group..I am finding any kind of api's related to that..Even in Atlassian docs I haven't seen for removing users from confluence-users group..Please help me out


Answers:
author: Damien Braz
body: Hi Bala,

If you're using a Confluence 5.4 and less:

Look here for some help withApi for confluence: <https://developer.atlassian.com/confdev/confluence-rest-api/confluence-xml-rpc-and-soap-apis/remote-confluence-methods#RemoteConfluenceMethods-UserManagement>

* boolean removeUserFromGroup(String token, String username, String groupname) - remove a user from a group.

With the new Rest API, use:

|                            Recommended REST resource                             |                                  REST method                                   |
|----------------------------------------------------------------------------------|--------------------------------------------------------------------------------|--------|
| removeUserFromGroup(java.lang.String token, RemoteGroup group, RemoteUser ruser) | [/rest/api/2/group/user](https://docs.atlassian.com/jira/REST/latest/#d2e2698) | DELETE |

comments: author: BalaMedasan
body: Hi Damien,

Thanks for your help

FYI, I need to use these rest api for python script to remove userfromgroup..Moreover I am using version Confluence v5.8.18. The first one you suggested is soap-apis, the only alternative I found now is soap apis because I am finding any rest api to use for my python script

removeUserFromGroup(java.lang.String token, RemoteGroup group, RemoteUser ruser) This rest api is good to use in python script??


author: BalaMedasan
body: @Damien Braz

Could you please help..Is that correct to use?


author: BalaMedasan
body: @Damien Braz

The REST api you are stated is jira REST Api, Is a jira REST api will work for a confluence installation? Because REST api docs for jira and confluence are different.

Jira REST API:

<https://docs.atlassian.com/jira/REST/latest/>

Conflunce REST Api:

<https://docs.atlassian.com/>**confluence** /**REST**/latest/


author: Damien Braz
body: Hi Bala,

At the moment, Confluence API is only deprecated. You can still use the methods. The problem is Confluence will not be updated. Confluence Rest is not currently totally complete for Confluence.

So, in my opinion, you should keed SOAP methods for the moments, waiting for Confluence adding methods you need.

You can use: <https://developer.atlassian.com/docs/developer-tools/using-the-rest-api-browser> It will helpt you to discover the Rest Confluence Api :smile:

Damien.


Tags: confluence-administration
Setting up new Users for the Confluence site
Asked by Elizabeth Reidy:

*This question is in reference to Atlassian Documentation: [Add, edit and remove users](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721624)*

Hello,   
I was looking to create a new User Group for my confluence site. I would like for these new users to have read only access and no editing rights. I was looking to have the news user be able to post in the comment section of each page, but again no edit rights.

I was wondering if someone could help me set up the group, limit the privileges of members in that group and then establish a way of sending a sign up email to new users.

I was looking to launch the site Monday.


Answers:
author: Aleks Yenin (Polontech)
body: Hello Elizabeth,

Here is the article on setting user permission  
<https://confluence.atlassian.com/confcloud/add-users-and-set-permissions-744526773.html>  
And here is the way to set up email invite:

<https://confluence.atlassian.com/conf57/adding-and-inviting-users-701435434.html>


author: tjkarl
body: Elizabeth, in addition to the space-level configuration, you can assign global permissions to groups or to individuals. From your settings cog on the top right (when logged in as Confluence Administrator), slect "General Configuration." And then in the left nav bar, you want "Global Permissions" as shown in this screenshot. These permission allow you to control the following attributes: attaching files, updating user status, having a personal space, ability to create spaces and administration of the application.

20160523_ConfPerms.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Setting-up-new-Users-for-the-Confluence-site/qaq-p/367620?attachment-id=12469){#link_1186dfe379b7fa}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/62108/1/20160523_ConfPerms.JPG){#display_1186dfe379b7fa_0}


Tags: cloud

confluence-cloud

documentation

user-management
Confluence Space migration - One server to another
Asked by Rahul Aich [Nagra]:

Hi All

I want to migrate a few spaces from one confluence server to another and I am aware of the export/import feature.

My question is that can i migration from version 5.4 -\> 5.9 Versions?

I have tried it and it did not give any errors.

What other problems i may face?

Rahul


Answers:
author: Guilherme V.
body: There's no problem migrating singles spaces to the 5.9 version. Here's what your Confluence version is saying in the **5.9 Backup \& Restore's**page:
"This site accepts full site imports from Confluence 4.0 and later, and space imports from Confluence 5.3 and later."


Tags: confluence-administration
I have installed plugins (for MindMeister and LucidChart) but don't know how they can now be accessed in the Confluence pages to create mind maps ?
Asked by Mark Horgan:

*This question is in reference to Atlassian Documentation: [Add-ons and Integrations](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765434)*

I have installed plugins (for MindMeister and LucidChart) but don't know how they can now be accessed in the Confluence pages to create mind maps ?

At the Space Tools/integration page, the 2 plugins are available at the +Add Link dropdown menu, but choosing either one produces an 'entity types' error.

Help ! All I want to do is use the plugin. How do I do it ?

\[Trying to 'Add link' to the available MindMeister plugin prompts me to enter a 'Key' (which I can find no Confluence documentation on) and then the popup that this failed as there are no 'entity types' for this application. -- So why is it listed in the dropdown menu ?\]


Answers:
author: Mark Horgan
body: All good now. Great assistance via Atlassian online support.

The problem was that the online help did not point me to using the plugins via the +AddContent page dropdown menu.


Tags: cloud

confluence-cloud

documentation
Is it possible to restore pages that have been moved to another space?
Asked by Nicolas Casel:

I moved some pages from a space 'A' to a space 'B'. They have lost some attachments, and I cannot get the reason. That's why I would like to "restore" these pages in space 'A'. Is it possible? If so, how to do it?

Thanks in advance,


Answers:
author: Michael_Coxe
body: This is a bug that Atlassain says was fixed in 5.8.18, 5.9.2, tho we still see it in 5.9.3.

Bug: <https://jira.atlassian.com/browse/CONF-39975>

Workaround: (1) query the DB for a list of attachment paths for a Space, then (2) run a Python script to search the attachments directory for the not-moved attachments and move them to their proper location (ie, they're not gone, just were never moved with the page(s). Explained here:

<https://bitbucket.org/atlassianlabs/confluence-support-fix-missing-attachments>

I created a read-only version that only finds the missing attachments in the destination Space (what the script does initially using the dumped SQL query data), then exits. Searching for just a few missing attachments in our massive attachment directory can take quite some time. Then move the attachments to their proper location, tho I've done this enough to be familiar with the hashing attachments dir uses, etc.

comments: author: Kathiresh_Raju_Nadar
body: Is it possible to restore those page space from confluence?


author: Stephen Deutsch
body: Why not just move them back to space 'A' the same way you moved them to space 'B'?

The most likely reason that the attachments aren't being found is that they are actually references to an attachment on another page in the same space. Then, when moved to another space, it's looking for a page with that name in the current space (which it obviously can't find, because it's still in space 'A').

comments: author: Nicolas Casel
body: Thanks Stephen, this sounds the most realistic way. And thanks especially the short explanation concerning the reason of this missing attachments.


Tags: move

page

restore
How do I get to my dashboard?
Asked by Wadlercycler:

*This question is in reference to Atlassian Documentation: [Create some content](https://confluence.atlassian.com/pages/viewpage.action?pageId=342098712)*

How do I get to my dashboard page?


Answers:
author: Sandy Johnson
body: You also should be able to get there by using www.yourURL.com/dashboard.action#


author: Rodney Hughes
body: are you logged in to your Confluence??

depending on your version the top menu bar may be slightly different but usually you can just click the name on the left end

or use the "snail trail" links above a page title

or use Search


Tags: dashboard
If we want to create our own custom blueprint later on (after we roll out a batch of team spaces) is that easy? (can they be easily updated or changed?)
Asked by Tanya Lett:


Answers:
author: EPS Software Engineering AG
body: Hi Tanya,

Creating your own blueprints is a quite difficult task (Java programing). With our Add-on you build PTC-blueprints (PTC: Page Tree Creator) based on normal confluence pages. All allowed users can collaborate on PTC-blueprints, the improvements can be seen in the activity stream and the usage of the PTC-blueprints can be done by buttons.

**[Check out our live examples under this link.](https://focuspro.eps.ch/display/PEPSMarktExample/Marketplace+Examples)**

**[Marketplace link: Page Tree Creator](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeCreator/server/overview)**.

Regards,  
Stephan


author: Nic Brough -Adaptavist-
body: Once you have users a blueprint or template to create something, changing the blueprint and/or template will not affect stuff created from it.

If you roll out your own blueprint, that's fine, you can use it on new spaces, but it won't affect the existing ones.
How to guarantee that Confluence requirement always match corresponding Jira issue.
Asked by Martin:

We like to put the System Requirement Specification for our project in Confluence and from this create issue in Jira based on the requirements in Confluence. We also want to create mutual links between Jira issues and confluence requirements that needs to be unambiguous. As I can see there is really good and simple way guarantee that the confluence page doesn't change after the link have been created resulting in that the requirement, which gave rise to the issue and that the issue is linked to, no longer match the issue. For legal reason we need to be able to track all software releases back to the requirement applicable at the time for the software release.


Answers:
author: Denny D Daugherty
body: Keeping the JIRA user stories in sync with the requirements in Confluence is a challenge we also encountered. For now we are using Confluence to draft the list of requirements along with other technical design specifications, but then we further groom the tickets in JIRA. We also noticed that when you automatically create tickets from Confluence, the result is truncated which is why we are leaving the stories defined in Confluence requirements pages as merely the starting point. For us, it is essential that the JIRA ticket description always remains up to date, accurate and complete. We will modify it during grooming or if discussion in the comments reveals a need for clarification.

This doesn't necessarily answer your question, but it would be nice for Atlassian help and provide a solution or guidance about this. Drafting requirements in Confluence is very effective for planning, but essentially you will have duplicate data then when creating user stories unless the requirements page could somehow sync with the newly created tickets.
confluence version in cloud
Asked by Igor Kozhukhov(gmail):

Hello,

i have no perms for:

<https://dilos-dev.atlassian.net/wiki/admin/systeminfo.action>

could you please let me know what is version of confluence we have in cloud?

besta regards,

-Igor


Answers:
author: Nic Brough -Adaptavist-
body: It's the latest version of Confluence that Atlassian have released to Cloud, always. You can see the exact version at the bottom of the page.

If you have no permissions for that page, then you are not an admin for the installation. You'll need to talk to your admins to get access.

comments: author: Igor Kozhukhov(gmail)
body: on cloud onDemand, i'm admin in my area, but not a superadmin for Confluence.

cloud version has no confluence version at the bottom of the page.


author: Nic Brough -Adaptavist-
body: Ah, I hadn't looked recently. I thought standard admins (above space admins, but below system admin) could see the system information page in Confluence Cloud.

I'm not sure the version actually matters that much - it's Cloud, you don't get any choice about the version (it's always "latest") and the Cloud docs should match it. Why are you asking?


author: Igor Kozhukhov(gmail)
body: i was asking by my friend about it :smile:

he want's to go to personal instance and move data from cloud instance to personal.

for this operation you need to know version for to be sure your backup will be imported to another private instance.  
i can't post my comment on site - i can see message:  
Your activity is currently limited because you've commented, answered or asked a question 2 times in the past 24 hours. These limits apply until you earn 3 points, then you can ask, answer and comment as much as you like.  
best regards,  
-Igor


author: Nic Brough -Adaptavist-
body: Actually, the version still doesn't matter - Cloud is always the very latest version. So when you get to step 2 in <https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html> you need to grab the latest version from there too.
Can you link a table from one page to another while displaying a few selected columns? (One data source)
Asked by Zach Bornstein:

I have one page in confluence with a table that I want to keep updated. I want to show two versions of that page by hiding a few columns in the second version. Is there a way to link these pages so I only need to update one source?

I looked at the page properties and excerpt plugins but I can't seem to find a real solution.

Thanks.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Zach, you can use [Table Filter and Charts](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) add-on to get exactly what you want:

* add an Excerpt Include or Page Include macro to the second page
* wrap Include macro with Table Filter macro
* set **Hide columns** parameter in Table Filter, in set in filters default values columns you want to hide, optionally set **Hide filters by default** parameter to hide filters pane
how can pepole who doesnt have confluence can see my space?
Asked by ???? ?????:

hey

i want to know how can pepole who doesnt have confluence can see my space?

if it even possibole.

thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Check the permissions for the space - at the bottom, is "anonymous" access allowed?

comments: author: ???? ?????
body: yes and it dosent working


author: Nic Brough -Adaptavist-
body: Please define "doesn't working" - errors? Blank screens? What are they doing to get to your page?


author: ???? ?????
body: thank you for your help first of all,

"doesnt working" i mean pepole who tries to see my space cannot do it,

the messege is "not permited"


author: Nic Brough -Adaptavist-
body: Ok, are they logged in?


author: ???? ?????
body: no, that what i asked,how can pepole who arent logged in can see my space?it possibole


author: Nic Brough -Adaptavist-
body: Yes, you enable anonymous access to the space, and people who aren't logged in can see the pages.

You also need to ensure anonymous access is enabled in global permissions though - I suspect that's missing.


author: Rodney Hughes
body: You need your Space Administrator to check the Space Permissions configuration - they need to specifically include an access type as "anonymous"

Of course you can have specific User login ++as well++ as the anonymous where the registered Users have extra permissions to do certain things - normally you would block anonymous from creating/editing content as anyone could then totally stuff up your Space and you wouldn't know who did it.

If anonymous is done properly then people don't need to login to see the Space ... e.g. <https://ideology.atlassian.net/wiki/display/AP/Applications+Home>


Tags: cloud

confluence-cloud