youngmon/atlassian-qna huggingface dataset:
Help with adding a list or card
Asked by Melinda Krebs:

I created a Trello as a Resource for housing Transition Resources within the 3 counties I provide services for in the 20-21 school year. I wish to add card to existing lists and add lists but am unable to do so. I have no "add a list" to the list on the far right. The only option I have in a list is to "watch".


Answers:
author: Alex W
body: Hey [@Melinda Krebs](/t5/user/viewprofilepage/user-id/4698940) - we can't troubleshoot this over the Community, do you mind raising this as a bug ticket with Trello Support? <https://trello.com/contact>
Why can't I login into Trello on MS Teams?
Asked by Fiona Lesly Thi:

Is anyone having trouble loggin into Trello via the MS Teams App on their computer recently? Whenever I try to open them, I get the message that I have not logged into my Trello account yet. When I then go to press "Login to Trello", the pop-up comes up, but it is blank. There is no place for me enter my login information.

This has been going for the past WEEK. I have waited for the servers to be not busy as per a previous post I saw on here, but I don't think the server is down that long.

Any help or solutions to this would be appreciated.


Answers:
author: Vero Rivas
body: Hi [@Fiona Lesly Thi](/t5/user/viewprofilepage/user-id/4698914)

Check it out this post, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Microsoft-Teams-Trello-Login-not-working/qaq-p/1291185>

Cheers
Can i upload files larger them 10m
Asked by Golden Heating And Cooling:

I'm trying to upload a larger file to a card and it says its to larger.

Does Trello have a means to allow bigger files


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Golden Heating And Cooling](/t5/user/viewprofilepage/user-id/4699005) ?

Welcome to the Community. With Trello there is a 10 MB file upload limit per attachment. However, paid members have a 250 MB file upload limit per attachment. There is no account data storage limit in any Trello plan.

The 10MB file upload only applies to files uploaded from your computer. It does not apply to files attached from Google Drive, Dropbox, Box or OneDrive.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Golden Heating And Cooling
body: What paid subscription do you suggest?


author: Golden Heating And Cooling
body: ??


author: Golden Heating And Cooling
body: I also need to know how to pay for all my team members to have premium so they can view larger files i upload. Or will they be able to view the larger files just not upload anything greater then 10MB


author: Felix
body: Trello's paid plans (Standard tier and up, see <https://trello.com/pricing>) allow you to upload files up to 250MB in size.

comments: author: Golden Heating And Cooling
body: What paid subscription do you suggest
I want members to see their actions but not see the rest of my board. Is this possible?
Asked by Gurjit sidhu:

Hey,

So me and my business partner have a trello board setup and we have a lot of subcontractors working for us to deliver our project. We want to add them in, so they can see their actions and see specific lists however we dont want them to see the whole project.

can we add members but limit what they see?


Answers:
author: Michael Pryor
body: Not with default Trello. But you can use third party paid powerups like this one to do it : <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>

comments: author: Gurjit sidhu
body: brilliant! just signed up and for $1 a month i didnt even need to think about it.

thanks so much for your help!


Tags: board
Email notification only on cards I'm member of, even if watching the board ?
Asked by Fran?ois Granade:

Hello !

I'd like to receive email notifications on all changes on a board. The doc (<https://help.trello.com/article/799-watching-cards-lists-and-boards> ) says that watching the board should do that.

However, it doesn't seem to be working for me: I'm watching the board but I'm still only getting email notifications for cards I'm member of.

What could be the cause of this problem ?

Thanks for any help !


Answers:
author: Fran?ois Granade
body: Interestingly, after \~48 hours all the emails started arriving (but not the "backlog"). I guess it just takes time to be executed.

(that's not the "slight delay" mentioned in the doc above)

Probably good to know for others


author: Laura Holton _ACE Rotterdam_
body: Hi [@Fran?ois Granade](/t5/user/viewprofilepage/user-id/4620025) ?

Welcome to the Community! I've taken a look into this for you and if you are not receiving Trello notifications, there may be several causes - [see all here](https://help.trello.com/article/740-notifications-are-not-working). However, I believe the below cause may be the relevant one for you...
> **You are not notified when you expect**   
> Trello will notify you of actions that happen in a card you are assigned to or watching. This means that your icon or watching 'eye' icon is on the card.
>
> Even if your email notifications are set to 'Instant', there's a slight delay from when a notification occurs in Trello and when the email is actually sent. If you read the notification in Trello before the email is sent, Trello will not send the corresponding email (due to the fact that you have in fact read the notification).

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Fran?ois Granade
body: Hi ! I had seen these lists of possible causes, but none of them are fixing my problem:

<br />

- I \*do\* receive email notifications for the cards I'm member of, so it's not an email delivery issue,

- I'm watching the board: I see the eye icon in the "Watching" button at the top of my board,

- but I don't receive email notifications for the cards that I am _not_ member of...

It really looks like a bug, and a painful one. Any idea ?


Tags: notification

watch
Slack Alerts per Relevant Person
Asked by elijah kirsch:

Is there a way to ensure just the specific user who is mentioned gets notified using the Power Up (also anyone else who is assigned the card)? When I use the Slack Power Up my only option is to put all notifications into one channel.


Answers:
author: Dan Ivory
body: Hey [@elijah kirsch](/t5/user/viewprofilepage/user-id/4698055)

I don't think this is possible. I set it up so that when I'm @mentioned in a card then I'll get notified in Slack, to keep my Trello notifications in Slack ([here's a video](https://www.youtube.com/watch?v=H7gMmeTCIOI) if you're interested).

but I also wanted to be able to notify my colleagues (in Slack) if I tagged them in Trello, but I couldn't find a way.

Dan


Tags: slack
Associate a new Team (or another Slack issue)
Asked by elijah kirsch:

Hi - I am not getting any Trello notifications in Slack despite having the Slack PowerUp install. I moved a Trello board to a different WorkSpace and I think that is what is causing this. I can't figure out how to unassociated my account with the original board and re-associate it with the new one. Or could there be something else going on? ![Screenshot 2022-01-06 182807.png](https://community.atlassian.com/t5/image/serverpage/image-id/176553i0E047AB13CF62179/image-size/large?v=v2&px=999 "Screenshot 2022-01-06 182807.png")


Answers:
author: elijah kirsch
body: I solved this by completely uninstalling and reinstalling the app


Tags: slack
Why can't I use Loom in my personal trello?
Asked by Pietro Marino:

A few months ago I was able to see and use Loom within Trello boards.   
To date, however, I can no longer see the icon at the bottom of the various lists.  
How come?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Pietro Marino](/t5/user/viewprofilepage/user-id/4697944) ?

Welcome to the Community! Unfortunately, the Loom integration was a beta release and they've decided to currently remove it, although they hope to offer a Loom Power-up for Trello in the future.

If it's useful there is a [Loom Chrome extension](https://chrome.google.com/webstore/detail/loom-for-chrome/liecbddmkiiihnedobmlmillhodjkdmb?hl=en-US) available that functions quite similarly as the integration.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Pietro Marino
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)

thank you for your reply.

I hope there will be Loom Power-up for Trello in the future because I think it is a good tool for the bulletin board.  

Until then, I will follow your advice?

All the best,

Pietro


author: Hannah Humbert - Simpla Workflows
body: Hi [@Pietro Marino](/t5/user/viewprofilepage/user-id/4697944) ! I believe the Loom button at the bottom of lists was in beta, and the Atlassian team decided to remove it. There's a reply from an Atlassian team member in this post [here](https://community.atlassian.com/t5/Trello-questions/Where-has-the-loom-button-gone/qaq-p/1876484).
Trello Cards without scroll bar
Asked by Andy Gladstone:

I recently started using Trello and came across an issue with cards that have grown in their size and content. There seems to be no scroll bar on individual cards when I open them, making viewing cards on smaller screens very cumbersome. The browser I am using across all of my devices (PC \& Laptop) is Google Chrome - latest version - 97.0.4692.71 (Official Build) (64-bit).

Has anyone else experienced this issue? If so, is there a solution or work around?

TYIA


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) ?

It's true, when you open up a card it doesn't contain a specific scroll bar instead if the card surpasses the length of the screen you should see a scroll appear at the edge of the screen (not the card) which you can use to scroll up and down. Unfortunately, it does mean it can feel a little cumbersome at times.

You could potentially look at raising a feature request as I'm sure there's many members that would love this functionality. To get these requests to the right people I'd recommend reading Trello's guide on how to submit a feature request here \>\> <https://help.trello.com/article/724-submitting-feature-requests-for-trello>

I hope this helps but let me know if you've got any more questions ?

All the best,

Laura

comments: author: Andy Gladstone
body: Well, would you look at that! I thought that was the general board scroll bar. The answer was right in front of my face the whole time! Thanks for taking time out of your busy **friday-fun** posting schedule to provide an answer! +1

![](https://media.giphy.com/media/777Aby0ZetYE8/giphy.gif)


author: Laura Holton _ACE Rotterdam_
body: I aim to spread friday cheer and solutions everywhere I go aka I was happy to help ?

P.S. I'm super appreciative you went with a Winnie the Pooh gif!
Solicita?ao de cancelamento e estorno de assinatura do trello URGENTE
Asked by karoline maria:

Boa tarde, gostaria de informa??es de como proceder para solicitar o estorno do valor do Trello no valor de R$ 78,77 , ocorr?ncia em meu cart?o no dia 06/01/2022, uma vez que n?o era da minha vontade renovar o servi?o, e a cobran?a foi realizada automaticamente. Estou tentando contato, e pesquisei como proceder o pedido do cancelamento e estorno, mas n?o h? uma maneira de falar com algu?m da empresa para cancelar essa cobran?a.

Fico agradecida caso algu?m me consiga auxiliar.

Att


Answers:
author: Laura Holton _ACE Rotterdam_
body: Ol? [@karoline maria](/t5/user/viewprofilepage/user-id/4697847) ?

Bem-vindo ? comunidade! Lamento saber que voc? est? lutando para entrar em contato com algu?m. Devido ? natureza do problema, voc? precisar? entrar em contato com o suporte do Trello diretamente levantando um t?quete de suporte aqui, certificando-se de selecionar 'Faturamento' no menu suspenso \>\> <https://trello.com/en-GB/contact#/>

Esteja ciente de que, como todas as equipes de suporte, a equipe Trello recebe um grande n?mero de t?quetes diariamente, mas eles sempre entrar?o em contato com voc?. Apenas verifique sua caixa de spam de vez em quando, pois os e-mails deles podem chegar l?.

Espero que isso ajude, mas se voc? tiver qualquer outra d?vida, pergunte-me ?

Tudo de bom,

Laura
Why wont Trello send notifications for due dates to my Microsoft Teams
Asked by Kelly Russell:

I have linked my Trello board to my Microsoft Teams. We thought that if we entered a due date on a card that when it reached that due date and time it would send us a notification on our Teams app. Is that not how it works. We really need a notification in our Teams app when something comes due in Trello.


Answers:
author: Felipe Kowalczuk
body: ### To add a Trello tab to a channel: {#toc-hId-1310853891}

1. Select the channel, then click on the "+" sign to the right of the existing tabs
2. In the popup, select Trello from the list of apps, then click "Log in with Trello"
3. In the next popup, enter your credentials and click "Accept"
4. Select the Trello board you would like to link to

Trello will create a new tab named after the board and the tab will contain the lists and cards for that board. Inside the tab, you can now interact with the board in the same way you would, had you logged in directly to Trello.com.

**Note**: You must be a member of a board to add it to your Teams application. Workspace Visible boards will not show as an option until you join the board.

You can check more information about it in this article <https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>


author: Vero Rivas
body: Hi [@Kelly Russell](/t5/user/viewprofilepage/user-id/4697753)

Look at this posts, maybe can help you

<https://automate.io/bots/get-notifications-microsoft-teams-new-cards-trello>

<https://blog.trello.com/custom-due-date-reminders>

<https://help.trello.com/article/793-receiving-trello-notifications>

<https://help.trello.com/article/1086-the-trello-app-for-microsoft-teams>

Cheers


Tags: ms-teams
Email notification on card for mentioning someone
Asked by Imi_ol:

Hi there,

I am new to Trello and just getting the hang of it. I wondered if it is possible to set up an automation so that when someone is @ / mentioned in a card / someone comments on something and @ someone they then get an email notification that they have been mentioned?

I know it is possible in Jira to do this so i'm hoping it is the same in Trello but haven't quite figured that one out.

Let me know

Thanks

Imogen


Answers:
author: Anna Nielsen
body: I would like to have that when mentioned with @ an email will be sent to the person, regardless of their notifications settings.


author: Hannah Humbert - Simpla Workflows
body: Hi [@Imi_ol](/t5/user/viewprofilepage/user-id/4697659) ! Welcome to the community :) did you manage to solve this one? The article Vero linked above should have all the information you need. Basically, by default, Trello will fire off a notification when someone is @mentioned in a card's comments or checklist item. In terms of receiving that notification, it's all dependant on how the person has configured their notification settings. By default, they'll be notified periodically, so that way, updates will be batched into one email. If you want people to be notified immediately, you can change this in your email notification settings as mentioned [here](https://help.trello.com/article/793-receiving-trello-notifications#:~:text=Notification%20emails%20and%20preferences,%22Change%20notification%20email%20frequency%22.).  

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/54908ff1e4b034fd48624cfa/file-AhN6EQu9su.png)  

If people still aren't receiving emails when they're being @mentioned in comments/checklists, there is a bit of troubleshooting info [here](https://help.trello.com/article/740-notifications-are-not-working).  

Let me know how you get on!


author: Hussain Harun
body: So like someone mentioned, Trello has built in email notifications. The downside is that is dependent how they have their notifications set up.  

The way I prefer is to create an automation. For the Trigger, go to "Card Contents" and select the one that says "When a comment...". For the text add their full username (for example @hussainharun). Change it from "Starting with" to "contains". Then under actions go to "Content" and you'll see the "Send an email notification to". I added the person's email address that corresponds to the user name in the trigger. Then for the subject I wrote "Hey someone mentioned you in the {cardname} card"  

Then you have to repeat this automation for reach user :)  


author: Vero Rivas
body: Hi [@Imi_ol](/t5/user/viewprofilepage/user-id/4697659)

Look at this post, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

Cheers
I need a "Pizza Tracker" powerup for customers
Asked by Andrea Hudson:

My customers do not want to see everything in our boards, its overwhelming. They want to check the status of a card (with a ticket number) and view it in a pizza tracker or similar way instantly. Is there a powerup for this?


Answers:
author: Dan Ivory
body: Hey [@Andrea Hudson](/t5/user/viewprofilepage/user-id/4669006) you might be able to set this up with Unito or another mirroring/syncing Power-Up, but they are usually paid apps.

You would have your main board you work from, and then select what info to sync/mirror across to another separate customer facing board.

<https://trello.com/power-ups/595e989fa8f137d2af456fd4/board-sync-by-unito>

Hope that helps,

Dan
Can slack talk to Trello?
Asked by jonnycollett:

So we have linked a trello board to a slack channel and all the changes ping up in the Slack Channel as I would expect.

My question is: Can Slack talk to Trello? So for example if you reply to an update in the slack channel, is there a way that this updates in the Trello card as activity?

Thanks


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@jonnycollett](/t5/user/viewprofilepage/user-id/4697596) ! Welcome to the community :) Unito might be able to achieve this for you! It is a 3rd party application, so it does have its own pricing. The way it works is you connect a board in Trello to a channel in Slack. When a card is created in Trello, it creates a post in Slack. Any comments made to that card in Trello will be added in the Slack thread. If you reply in the Slack thread, it will sync to Trello as a comment. More detail on Unito's Trello/Slack integration [here](https://unito.io/integrations/slack-trello/).

comments: author: jonnycollett
body: Thanks [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) that is helpful. We were ideally not looking to subscribe to a new paid service, but useful to know it's there. thanks!


author: Dan Ivory
body: Hey [@jonnycollett](/t5/user/viewprofilepage/user-id/4697596) I've tested out the Slack and Trello integrations quite a bit and I'm pretty sure that this doesn't exist. but if anyone else knows then Id be interested to hear about it too!

comments: author: Dan Ivory
body: If it helps and you've not seen this yet, the updates that you can do from Slack that will reflect back in Trello are the ones shown on here <https://trello.com/en-GB/platforms/slack>

eg add cards, edit labels etc.

I think you want to be able to reply as comments right? so you message in Slack and that appears in Trello comments as well? that I don't think is possible but you can attach the conversation though...

![Slack on desktop](https://images.ctfassets.net/rz1oowkt5gyp/7z9VPcBff67GARNDSGw6uU/69d6217c0a88088a25cfae0f2340a2fa/slack-webdesign_2x.png?w=576)


author: jonnycollett
body: Thanks [@Dan Ivory](/t5/user/viewprofilepage/user-id/1842230) . I understand there is Slack Bot for Trello, and a Trello App for Slack! I think we are using the Trello App for Slack. I understand that maybe the Slack Bot is more powerful and has more two way features.

We may give that a try.

Thanks for your reply!


Tags: slack
Google Form Responses to Trello automation sets due date time incorrectly
Asked by Angelica Alzona:

Hi, I've been trying for days to find a way to have a Google form auto populate a Trello card. To do that I've been using automation.io. Everything works---the title, the description, the day its due---but the time its due is always off in a way I don't understand.

Here's the Google form response:  
24-Jan-2022 22:52:00 (10:52pm)

![Screen Shot 2022-01-06 at 10.31.35 AM.png](/t5/image/serverpage/image-id/176448i54997CDAFBAFE3B3/image-size/large?v=v2&px=999 "Screen Shot 2022-01-06 at 10.31.35 AM.png")

Here's what automate.io is sending to Trello, as given to me by automation.io support:  
24-Jan-2022 22:52:00 (10:52pm)  

![image (1).png](/t5/image/serverpage/image-id/176444iAE2224EE19C68DB0/image-size/large?v=v2&px=999 "image (1).png")

But the Trello card created is:  
24-Jan-2022 17:52:00 (5:52 PM)

![trello card.png](/t5/image/serverpage/image-id/176449i7FC5168EAA86D6E4/image-size/large?v=v2&px=999 "trello card.png")

My Trello board, Google Sheet, Google Form and local computer are all set to EST.

Why is Trello misinterpreting the time? How would I fix this issue?  
Gratitude for any help!


Answers:
author: Felix
body: Trello's API expects all dates to be passed in UTC.

You'll likely either need to do this conversion in your google form or in automate.io before passing it to Trello.


Tags: automation

google-sheets

integration

power-up
Filtro de cart?es
Asked by Leandro Medeiros:

Como posso filtrar cart?es por data de cria??o? Nos filtros n?o encontrei.


Answers:
author: Jack Brickey
body: Onde voc? est? tentando fazer isso? Se voc? est? perguntando sobre como incluir a data criada no seu JQL, aqui est? um exemplo...

Projeto = abc e criado \>= 01-12-2021

O acima retornar? toda a edi??o criada em 1o de dezembro de 2021 e al?m para o projeto abc.
How to unhide a template card?
Asked by Nh?t Ooker:

According to the article [Creating template cards - Trello Help](https://help.trello.com/article/1211-creating-template-cards), I can hide a template card. But how can I unhide it so that it will appear in a list?


Answers:
author: Vladimir Tereshkevich
body: Hi community.

Just found a maybe not simple but definitely working way.

Make a new card using template. During creation of it press on edit template and make it visible again

![2022-04-29_17h13_31.png](https://community.atlassian.com/t5/image/serverpage/image-id/195278iBC8DEB43BE50220F/image-size/large?v=v2&px=999 "2022-04-29_17h13_31.png")![2022-04-29_17h14_00.png](https://community.atlassian.com/t5/image/serverpage/image-id/195279i9761F9D3806DEBB7/image-size/large?v=v2&px=999 "2022-04-29_17h14_00.png")![2022-04-29_17h14_29.png](https://community.atlassian.com/t5/image/serverpage/image-id/195280iACA37CE4248E6706/image-size/large?v=v2&px=999 "2022-04-29_17h14_29.png")


author: Laura Holton _ACE Rotterdam_
body: Hi [@Nh?t Ooker](/t5/user/viewprofilepage/user-id/4590826) ?

Welcome to the Community! When you hide a template it moves to the archive space so depending on how long ago this was you could take a quick look in there but a simpler way especially if it's buried under other archived cards is to...

Go to the side bar under Show menu and click Search Cards - making sure to clear the filter first. Unfortunately, I haven't found a function or been able to add a custom button to do this more simply.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Zulfiqar Bin Zafar
body: Hello,

Welcome to the community!

In the side bar under **Show menu** \>\> **Search Cards** just clear the filter

Thanks \& Regards,

Zulfiqar Bin Zafar


Tags: card