youngmon/atlassian-qna huggingface dataset:
Can on demand be used with download version?
Asked by Mike Ruangutai:

Is it possible to integrate on demand version of Confluence with download version of JIRA?


Answers:
author: twong_atlassian
body: Not completely. Many of the tight Integrations in the Ondemand enviornment are for Ondemand only. You can however, set up applinks back to your download jira and get gadgets and such... which might be all you need in terms of "integration"

I suppose it depends on what your idea of integration is.

comments: author: Mike Ruangutai
body: Hi Tim,

Thanks for the prompt reply. As far as integration, once I was referring to was Confluence + Team Calendar + JIRA Calendar. Also integrating JIRA reports into Confluence spaces. Do you think that is possible?


author: twong_atlassian
body: Probably. All that stuff is applinks and rest api's. Should be fine.


Tags: cloud

confluence-cloud
what's this countdown all about?
Asked by C. Faysal:

<http://www.atlassian.com/confluence-5-and-beyond>

is this the time that is remaining for jira 6 to be released??

any thoughts ?


Answers:
author: Nic Brough -Adaptavist-
body: One of my more cynical clients asked me if it was a countdown to Confluence getting wiki markup back.

(Please don't flame me on that one - I just shared because it made me laugh)


author: Jozef Kotl?r
body: Betting my 100 karma points on Confluence 5.1 ;-)

comments: author: C. Faysal
body: you were right. 5.1 is released


author: JamieA
body: From the background I suspect it will be a marketing push for [blueprints](https://confluence.atlassian.com/display/DOC/Confluence+5.1-rc2+Release+Notes#Confluence5.1-rc2ReleaseNotes-Introducingblueprints).

comments: author: C. Faysal
body: Oh thats an interresting one. Thx jamie


author: C. Faysal
body: 5.2.9 is out...still 5 more days on the count :)

so what's it gonna be ???

man i can tell i am curious


author: Zul NS _Atlassian_
body: And... to answer whether or not it's JIRA 6 released, I don't think so. We still have[5.2.9 coming](https://jira.atlassian.com/browse/JRA#selectedTab=com.atlassian.jira.plugin.system.project%3Aversions-panel).


author: codelab expert
body: I would suggest that this is a countdown experiment for confluence - but with wrong end date.


author: Zul NS _Atlassian_
body: Uuu what's this? Interesting. :D
Update a user status in a user macro
Asked by Sean King:

I'd like to create a user macro allowing the currently logged in user to update their status instead of them going to the link in the menu bar. I intend on creating something like facebook where a user can simple click in the box, type their status, and post it.

Is that possible?

If so, how?


Answers:
author: twong_atlassian
body: <https://answers.atlassian.com/questions/35169/how-to-add-the-update-status-action-above-the-current-status-in-the-profile-page>


Tags: status

user-macro
The j + k navigation shortcuts have stopped working for some people
Asked by Michael:

I have some people saying that they can no longer use j + k shortcuts to move up/down a list of issues. They have tested in Safari, Firefox, and IE and they don't work in any browser. However, they work just fine for me. I have tested in Safari and Firefox and they work for me in both browsers.

I can't find anything about j + k being permissions based.

Does anyone have any insight why j + k would work for some people but not others?

If it makes any difference they report they used to work, but recently stopped working. It does not correspond to any type of upgrade or other system change.


Answers:
author: Michael
body: The problem was the Tempo plugin. I disabled the Temp plugin and the problem went away.


author: dleng
body: Just a wild guess... is caps lock on? Shortcut keys dont work with caps lock on.

comments: author: Michael
body: We actually just figured this out yesterday. BTW, the problem wasn't that j + k wouldn't move up and down a list of issues (that worked fine), it was it wouldn't go next/previous issue.

Anyway, the problem is the Tempo plugin. Someone realized it started around the time we installed that plugin. I disabled the Tempo plugin and the problem went away.


Tags: keyboard-shortcut
Pages not displayed in Alphabetical View.
Asked by NK:

hi,

I am creating Spaces and Pages programatically using the api.

Spaces and Pages are getting created.

I am able to view the pages in Tree structure.

However when i try to view the pages in alphabetical view , I get a message

' There are no pages starting with ''. '

Can anybody point out where am i going wrong ?

Thanks in advance.


Answers:
author: Jeison
body: Nikhil,

I think you've hit a bug -\> <https://jira.atlassian.com/browse/CONF-23269>

Check space permissions, it might work if you grant "view" permission to your user or group on that space.

Hope it helps!

comments: author: NK
body: Hi Jeison,

Thanks a lot for the timely response.

Yes, your suggestions helped me a lot. I realized that the spaces created programatically didnt have any permissions set and hence the pages were not displayed in the Alphabetical View.

While creating spaces progrmatically, I added the following line.

```
Space targetDeliverySpace = new Space();// Setting the space permissionsSpacePermission sp = new SpacePermission(SpacePermission.VIEWSPACE_PERMISSION);sp.setSpace(targetDeliverySpace);targetDeliverySpace.addPermission(sp);
```

and after saving the space using SpaceManager , it worked ! :D


Tags: issue-view
toggle-cloak problem after Confluence Upgrade
Asked by Ubisoft:

Hi,

I got a problem with toggle-cloak macro after I've upgrade from Confluence 3.4.6 to version 4.3.5.

seems like it's not working anymore when i load my page, by default the cloak are all opened, even if my settings looks ok :

```
deck.startHidden=true

?
```

```
Do you have n idea guys how to fix that?
```

```
?
```

```
thnaks in advance!
```


Answers:
author: RianA
body: Looks like this macro is part of [Composition plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.composition). Please check if that plugin is compatible with your current version of Confluence, if it doesn't, update it. If it still didn't work, try to [clear plugin cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache) and see if that helps.
Macros not working after Confluence migration
Asked by Robert M:

We are in the process of preparing for an upgrade to the latest version of Confluence and as the first step I am trying to bring up a copy of our production 3.3.3 version on another server.

I am following the instructions found in the "Migrating Confluence Between Servers" document ( <https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers> ).

The two machines are running identical OS (Linux), same Java version (1.6) and using the same external database version (Oracle 10.2).

Everything seems to be working just fine however every page that has a macro on it is no longer working (message: "Unknown Macro: {macroname}".

This is my first look at Confluence, I was not involved as anything execpt a user the first time through so there's a bit of a learning curve involved but I was hoping someone else might have seen this same issue at some point in the past and can point me in the right direction.

Thanks, in advance.


Answers:
author: Robert M
body: I finally gave up on this one. I can only assume that something went wrong during the initial upgrade process because after wiping the installation and redoing the entire cloning process, it all worked just fine. We are now running 3.5.13 in our DEV environment and preparing for an upgrade to 4.3.7.


author: David at David Simpson Apps
body: If this is on a duplicate server running Confluence 3.x, it sounds like the macros are not enabled. Try going into Confluence admin \> Plugins and check which macros are enabled. Enable the ones that are disabled ;)If you're on Confluence 4+ already, the user macros are likely all broken. Check out this guide for some tips: <http://davidsimpson.me/2012/01/24/on-converting-wiki-markup-based-user-macros-for-use-with-confluence-4/>


author: Sean King
body: When going from v3.x to v4+ user macros will no longer work until they are updated to work with the new macro browser per [User Macro Migration](https://confluence.atlassian.com/display/DOC/Confluence+4.0+Upgrade+Notes#Confluence4.0UpgradeNotes-Usermacrosmigration). In the admin console you should notice there are either warning icons or error icons next to the user macros letting you know they need to be updated.

comments: author: Robert M
body: This is in preparation for an upgrade, we have done done the upgrade yet. We are still running 3.3.3 on this instance.


author: Sean King
body: Then make sure you change all your user macros to html as wiki markup is no longer used. If any of your user macros have no parameters then make sure you also have

```
## @noparams
```

at the top of the template code.


author: Robert M
body: I know we'll have to do that when we upgrade to v4 but we're still on v3 here and these same macros are working fine in our production instance.

Also, the user macros are all working (we have very few of them), the ones we're having problems with are standard macros, for example: {pagestatus} or {workflow-include}.


Tags: macro
Suppress email when Confluence Workbox is used
Asked by Svante Gustafsson Bj?rkegren:

Hi,

Is there a way to disable the email notification and only work with the eminent workbox in Confluence?

To me it seems like redundance and I work hard to minimize the email spamming to my users.

I have searched for this but couldn't find a way that do not disable the complete email function.

Any tips?

// Svante


Answers:
author: Sherif Mansour
body: We have one for this <https://jira.atlassian.com/browse/CONF-26672>


author: twong_atlassian
body: Probably a feature request.


author: Svante Gustafsson Bj?rkegren
body: Hi Tim,

I think mentions and watched pages should be possible to restrict to the workbox only. A Share should possibly generate an email.

I realize I haven't thought this through completely :-) but to be able to configure this globally for each notification event would be great and with the possibility for each user to tweak it based on their own needs.

Feature request, maybe?

// Svante


author: twong_atlassian
body: Could you clarify exactly the functionality you wish to disable? Is it the mail notification on mention? the share functionality?


Tags: email

notification

workbox
Exporting and importing
Asked by AyJay:

Is it possible to export pages from one space (just a subset) and then import those pages into a different server and/or space?


Answers:
author: Svante Gustafsson Bj?rkegren
body: Hi AyJay,

Yes it is!

1. Create a new temporary space in your source instance
2. Move all pages you want to move to the other server into this temporary space
3. Export this temporary space (Space Admin/Advanced/Export XML)
4. On the destination server you import the temporary space
5. Confluence Admin/Backup \& Restore
6. Upload the XML export file and restore it
7. Move the pages from the temporary space to their new location
8. Delete the temporary space on both instances
9. Voil?!

Best regards,

// Svante

comments: author: AyJay
body: Sorry, I should have been clearer: I only want to **copy** the pages.

And I only want to copy **parts** of the space, not the entire space.   

Also; I want to copy into an existing space. But that could probably be solved by creating a space on the target, and then moving pages from that space to the actual space.  


author: Svante Gustafsson Bj?rkegren
body: Glad to help!

Have a great day!

// Svante


author: AyJay
body: Thanks. That should work close enough.


author: Svante Gustafsson Bj?rkegren
body: In that case the easiest way, IMO, is to export the entire space according to the description above. After it has been restored you can remove the pages not wanted in the new instance.

Another option is a new plugin that you can find on marketplace:

Copy Pages To New Space {#toc-hId-474140437}
============================================

(<https://marketplace.atlassian.com/plugins/Custom.copyPagesToNewSpace>)

It is not free but it does what you ask for. Haven't tried it myself.

Rgrds,

// Svante


author: Bob Swift (personal)
body: [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP) has [copyPage](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-copyPage) action which supports the targetServer parameter.

<!-- -->
How to integrate Confluence with apache using ssl
Asked by Thomas Van Gerven:

Hello,

can I use the How-To for JIRA ([https://confluence.atlassian.com/display/JIRA052/Integrating+JIRA+with+Apache+using+SSL](https://confluence.atlassian.com/display/JIRA052/Integrating+JIRA+with+Apache+using+SSL))) as a model for integrating confluence with apache using ssl?

Are there any differences I will need to pay attention to or can I just use it 1:1 for integrating confluence?

Thank you very much.

Thomas


Answers:
author: Thomas Van Gerven
body: Hello,

Actually, both answers I received (being the same) did not take into account that I would like to access both platforms via https at the same time.

Maybe I should have mentioned that both, Jira and confluence, are running on the same machine.

My solution:

* Use one IP per platform (configure 2 IPs on the same server).
* Use wildcard certificate for SSL
* Use IP-based Virtual hosts configuration in Apache
* Use the How-to I quoted for BOTH, Jira and confluence set-up (server.xml), not the one quoted for confluence by both answers.

I hope this helps others who want to set up Jira and confluence on the same server using SSL.

Thomas


author: Pedro Cora
body: Hi there,

You should just follow this documentation: <https://confluence.atlassian.com/display/CONF43/Using+Apache+with+mod_proxy>

Cheers,

Pedro


author: Janet Albion
body: Hi Thomas,

Confluence has it's guide at <https://confluence.atlassian.com/display/CONF43/Using+Apache+with+mod_proxy>

In general, it should be similar as both deployed in Tomcat
SharePoint 2013 Support for Confluence Connector
Asked by Daniel Schnyder:

Is SharePoint 2013 supported by the confluence sharePoint Connector? If not any plan to do this?


Answers:
author: LuizA
body: Hello Daniel,

Actually not, the Sharepoint connector only supports Sharepoint 2007 and Sharepoint 2010 as we can see in the following documentation:

<https://confluence.atlassian.com/display/SPCON/Comparing+SharePoint+Versions+and+Editions>

Being honest with you, probably the Sharepoint 2013 will be supported in a near future but unfortunately we don't have an ETA for this. So I would suggest you to follow the plugin's page to see when the Sharepoint 2013 will be supported, see the link below:

Plugin's page - <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.sharepoint>

Hope this helps.

Regards,

LJ.


author: BillA
body: We are planning to have SharePoint 2013 support available very soon. Please keep a watch on this JIRA ticket to be notified of the change <https://jira.atlassian.com/browse/CSI-953>


Tags: sharepoint
Confluence Upgrade to 4.3 fails with Duplicate key name 'like_cid_idx' error
Asked by The White Agency:

Is there anyway to fix this without restore DB to the pre upgrade state? Could you tell me to fix it in the MYSQL?

Thanks,


Answers:
author: The White Agency
body: Never mind. I found the added tables. Just removed them and JIRA can upgrade to 4.3.x.


Tags: cloud

confluence-cloud
Confluence UPM 2.9.0 Upgrade
Asked by Davet:

Just tried the upgrade from UPM 2.8.2 to 2.9 in the lab

The upgrade seemed to complete without errors but then Balsamiq lost it's license and "System Add-Ons" diappeared.

Refreshed the database and files from production, ran the upgrade again and same result.

Can anyone else confirm this please?


Answers:
author: ChangJoon Lee
body: System Add-ons are no longer visible by default.

Now, you can choose it from following for options on your filter.

"Action Required"

"Paid via Atlassian"

"User-installed"

"System"

Once you select a filter, it will show its list of plugins.

comments: author: Davet
body: Thanks for the prompt and correct reponse.

Perhaps you would also know when the UPM transitioned from being a system plugin to a user-installed plugin?

I am assuming that the Balsamiq mockup has a problem with the new UPM and now refuses to recognise the attached license.


author: ChangJoon Lee
body: UPM always comes with Atlassian product, if you didn't update it, it stays as System plug-in.

It moves to "User installed" once you update it.

If Balsamiq worked with 2.8.2, probably downgrade to 2.8.2 will be the best option for you.

Cheers.


author: Davet
body: Hmmm...interesting take on the definition of "User-installed"

Confluence 4.x defines user installed like so:

### User-installed Add-ons {#toc-hId-1154205622}

These add-ons may be configured, enabled, disabled or uninstalled.

I would think that the choice of these options on UPM would have problematic and unintended consequences.

p.s. There are plenty of other "System Add-ons" that do not get reclassified in this way after user selected upgrade!


Tags: universal-plugin-manager

upgrade
Can't load Comment editor in Confluence 5
Asked by ChangJoon Lee:

Hi,

I am using Conflunce 5.0.1

With some clients (various location, network, PC, MAC, iPhone, iPad),

they can't load Comment Editors at all.

This issue is taken care by Atlassian <https://support.atlassian.com/browse/CSP-97501>

Found some other users too. [https://jira.atlassian.com/browse/CONF-28372](https://jira.atlassian.com/browse/CONF-28372 "Follow link")

It looks like AJAX is looking for an object which is not ready at the time of clicking it.

If you are having this isssue, please, vote or leave a note here.

**Comment editor never loads up. Never timed-out. Can't even re-try,**

Please,vote.

Regards,

CJ Lee


Answers:
author: ChangJoon Lee
body: There is a patch for this.

The patches work on Confluence 5.0 and 5.1.

Maybe it will be released with 5.1.1 or later.


author: ChangJoon Lee
body: As soon as I disable Team Calendar 3.1.3, it works fine.

It also affects following,

"Add Link" from side bar

"Notification" panel

"Comment Editor"

I don't understand relationship with TC on Comment Editor, but it does somehow.
documentation style: common formatting macros like info, note, tip
Asked by Chris Ridgeway:

So we're just finally opening up our first Confluence instance out of beta into full release, and our departments are starting to upload content across the site. We are using it for operational knowledge base, some project management, and a more formal manual/documenation set. Probably 30-50 spaces.

We're trying to figure out how much to control in terms of consistency in formatting across the site. One thing I'm noticing right away is that people like the Info, Tip, and Note macros. But they are using them rather inconsistantly. Sometimes info is used for information about the page ("This page is for X") and sometimes it's used inline with content.

I'm looking for comments or examples on best practices on formatting macros across the site. From a reader's usability standpoint, it would be nice if yellow "Note" boxes always meant something similar, for instance.

Questions:

* Do you use these common formatting macros consistently throughout your site?
* If so how do you define them?
* And how do you get users to use them in a consistent manner?
* Do you have other resources to point to on best practices for consistent formatting in a wiki?

Thanks for input and help!


Answers:
author: Ryan Goodwin
body: Hi Chris,

It's a tough question to address. I think the usage of Confluence will boil down to proper training, but ultimately users will still utilize these things at their discretion.

I would define them by setting up a training space, that then declares how to utilize the specific features you see in the way your organization wants them to be utilized.

As for consistency, this requires curation. For our knowledge base, we use templates that suggest using info macros in certain areas for information additional to steps in resolutions. We are also prompted to delete the info macro if no additional information is necessary. Info should be what we consider a side note, or information in addition that is outside the steps we're asking users to follow. Like a verbal "Oh by the way this is important information or the reason why we're having you perform these steps."

I would recommend that you discuss what these macros should insinuate to your readers, and what the evangelists and power users agree they mean. Then setup a legend/dictionary/training space or a few pages that users can reference to ensure they're keeping in line with company standards.

Hope that helps!

comments: author: Chris Ridgeway
body: Getting back to this much later, but thanks for the answer above. Yes, this seems to be the solution we have leaned towards: we have a Space just for training/style/best practice, so we've set up some formatting definitions there. Still a challenge to get people to read that stuff. As a relatively small-medium non-profit organization on a 50-user license, we don't have staff to assign to be information curators, and we're learning that can be tough.

Good to know that Atlassian may have the same consistency issues though. It's a trade off for the open system. Thanks!


Tags: documentation
How can you migrate from Plone to Confluence
Asked by Dave Hergert:

Does anyone know how to migrate / convert Plone to Confluence, most likely using the Universal Wiki Converter? I am not sure how to approach it on a couple fronts...

First, I am not sure how to actually get a full export of all the content in a Plone instance. I would like to be able to relationships between articles (hierarchy) as part of the export. Plone seems to have several add-ons, but none appear to do what I am looking to do. I think I found the data file, but it looks to be a large binary file.

Secondly, I am not sure what markup / language Plone uses... if its simply storing straight up HTML (which I am guessing) or if there is some sort of markup.

Does anyone have any insight into this?


Answers:
author: Yilin
body: I suppose you can expert the Plone to JSON data : <http://developer.plone.org/content/importexport.html>

then use the Confluence JSON-RPS API to restore the data <https://developer.atlassian.com/display/CONFDEV/Confluence+JSON-RPC+APIs>

You can of course contact the UWC plugin provider for this. :)

comments: author: Patrice Rompas
body: Export Plone to JSON data:

<http://docs.plone.org/develop/plone/content/importexport.html>


Tags: migration

universal-wiki-converter
PDF Export does not show non-english characters
Asked by Yakup Bayrak:

I've gone through <https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language> article however the link that it leads me (https://\<account_name\>.atlassian.net/wiki/admin/flyingpdf/configurepdflanguagesupport.action) ends up with a screen saying that I'm not allowed to content of the page I've requested. BTW, I have administrative rights on the app. (<http://cl.ly/image/280L3O3B410Q>)

Is there anyone who can help me?

Thank you in advance.

YB


Answers:
author: Jeison
body: Yakup,

OnDemand customers don't actually have access to that link. However, you can raise a support ticket at <https://support.atlassian.com> and ask an engineer to do that for you.

The documentation fails to mention that this is restricted to users, so I've filed a ticket at <https://jira.atlassian.com/browse/AOD-6425> to have that fixed in the near future.

Hope it helps.

comments: author: Yakup Bayrak
body: Thank you Jeison. As you've said, I'm gonna to ask for an engineer to do that for me.


author: SarahA
body: Thanks Jeison and Yakup Bayrak. I've updated the documentation.


Tags: cloud

confluence-cloud