Confluence, clean install, Windows Server, Postgre, Cannot create a space or a post?
Asked by Rudolf Hoehler:

Hi Guys,

I am running confluence in Windows Server with PostgreSQL. Everything installed fine. I can create users.

When I login in, I get a blank welcome page and when I click on the create button, I just get a spinning disk.

Any idea where I can start trouble shooting? I am a linux/mysql person so completely lost with Postgre/Confluence on Windows.

Any help greatly apreacited!

Thanks,

Rudolf


Answers:
author: Jonathan Soo
body: Hey Rudolf,

I found a knowledge base article here : <https://confluence.atlassian.com/confkb/unable-to-create-pages-the-create-page-popup-loads-forever-after-confluence-upgrade-to-5-x-330793034.html>

It cover several possible root causes of the behavior mentioned, perhaps this will give you a head start and narrow down the scope.

All the best !

<br />

Regards,

Jonathan

comments: author: Rudolf Hoehler
body: Hey Jonathan,

Thanks, that helped to start the process but I have non of those errors...


author: Jonathan Soo
body: Hello Rudolf,

<br />

Found any related error in the logs ?

If you're running Confluence behind a proxy server ? If yes, perhaps the following guide will help:

<https://confluence.atlassian.com/confkb/after-upgrading-confluence-you-are-unable-to-create-new-pages-or-spaces-785457379.html>


author: Rudolf Hoehler
body: Hi Jonathan - I am sorry for only replying now. Because I am new it seems I can only do one post every 24h... can't even edit an old post. Sorry - I meant to attach the logs, but couldn't. The log errors that I get don't turn up on any searches. I hope you can help?

I have reinstalled the system completely, double checking that I follow the online instructions and I have replicated the issue exactly.

Windows Server 2012 with the latest confluence download and PostgreSQL installed exactly as recommended by the instructions.

It might be worth noting that confluence worked fine with the internal demo DB on the default folder structure in drive C. I uninstalled that, and then did a clean install on drive D (SAN), in a new folder, with PostgreSQL.

Some truncated ERROR entries from the LOG file. Could you possibly help point me in the right direction?

```
2016-10-28 00:23:56,723 ERROR [Caesium-1-1] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job com.atlassian.sal.core.scheduling.DefaultPluginScheduler#DefaultPluginScheduler:com.atlassian.mywork.host.batch.NotificationCleanerTask:job failed to run-- url: /setup/setupdata.action | traceId: 529708567a1df6fa | userName: anonymous | referer: http://localhost:8090/setup/setupdata-start.action | action: setupdatacom.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.mywork.confluence-host-plugin]at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95)at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:86)at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)at com.atlassian.confluence.vcache.VCacheRequestContextOperations.lambda$null$1(VCacheRequestContextOperations.java:57)
```

```
2016-10-28 00:21:56,183 ERROR [lifecycle:thread-1] [sal.core.upgrade.PluginUpgrader] doUpgrade Upgrade failed: bundle [com.atlassian.confluence.plugins.confluence-inline-tasks]-- referer: http://localhost:8090/setup/setupadministrator-start.action | url: /setup/finishsetup.action | traceId: 3343db2060ccb5b5 | userName: anonymous | action: finishsetupcom.atlassian.activeobjects.internal.ActiveObjectsInitException: bundle [com.atlassian.confluence.plugins.confluence-inline-tasks]at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects$1$1$1.call(TenantAwareActiveObjects.java:95)
```

```
2016-10-28 00:23:36,941 ERROR [http-nio-8090-exec-6] [atlassian.confluence.event.ConfluenceEventDispatcher] lambda$getRunnable$1 There was an exception thrown trying to dispatch event [com.atlassian.confluence.event.events.content.page.PageCreateEvent@6be3ff7b[context={},page=page: test v.1 (65573),suppressNotifications=false,timestamp=1477632216831]] from the invoker [com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1@61686858]-- referer: http://localhost:8090/pages/createpage.action?spaceKey=ds | url: /rest/api/content | traceId: 1fe8ff0dc1205513 | userName: adminjava.lang.RuntimeException: bundle [com.atlassian.plugins.base-hipchat-integration-plugin-api]at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:54)at com.atlassian.confluence.event.ConfluenceListenerHandlersConfiguration$TimingListenerHandler$1$1.invoke(ConfluenceListenerHandlersConfiguration.java:69)
```

```
2016-10-28 00:23:37,035 WARN [http-nio-8090-exec-6] [com.atlassian.ozymandias.SafePluginPointAccess] logThrowable Unable to run plugin code because of 'com.atlassian.activeobjects.internal.ActiveObjectsInitException - bundle [com.atlassian.confluence.plugins.confluence-hipchat-integration-plugin]'.-- referer: http://localhost:8090/pages/createpage.action?spaceKey=ds | url: /rest/api/content | traceId: 1fe8ff0dc1205513 | userName: admin2016-10-28 00:23:37,144 ERROR [http-nio-8090-exec-6] [rest.api.model.ExceptionConverter] convertServiceException No status code found for exception, converting to internal server error : -- referer: http://localhost:8090/pages/createpage.action?spaceKey=ds | url: /rest/api/content | traceId: 1fe8ff0dc1205513 | userName: adminorg.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-onlyat org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:724)at sun.reflect.GeneratedMethodAccessor131.invoke(Unknown Source)
```


author: Kirk Sylvester
body: Hi Rudolf,

Did you ever find a solution to this problem? I'm having the exact same issue (running the same setup you have with confluence 5.9.14) and can't figure it out or find an answer yet.

I've been through the page Jonathan referenced... and this one too: <https://confluence.atlassian.com/confkb/troubleshooting-issues-with-page-and-space-creation-871993108.html>. But no luck yet.

Thanks,  
Kirk


Tags: confluence-administration