youngmon/atlassian-qna huggingface dataset:
Not receiving email to complete 2FA verification process.
Asked by Vansh Goyal:

I have tried using Twilio Authy and Duo for authentication.


Answers:
author: Ben
body: Hi Vansh,

I've just removed your email from our suppression list - it appears it was added to this list due to an SMTP bounce from your mail server.

You should be able to receive emails now - I have verified that you only have 2FA enabled at the Bitbucket Cloud level, so please follow the Bitbucket Cloud instructions within our documentation below and let me know how this goes:

* <https://confluence.atlassian.com/bbkb/how-to-disable-reset-2fa-on-bitbucket-cloud-and-atlassian-account-1236932929.html>

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Could not find SSH binary on the system path
Asked by madhu:

i tired all the solution given but still i am getting the same error can some one please help on this error

Could not find SSH binary on the system path. See <https://confluence.atlassian.com/display/FISHEYE/Authentication>

Error testing connection.  
Could not find SSH binary on the system path. See <https://confluence.atlassian.com/display/FISHEYE/Authentication>  
at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:226)  
at com.atlassian.fecru.security.SshWrapper.\<init\>(SshWrapper.java:19)  
at com.atlassian.fisheye.dvcs.client.DvcsProcessFactory$DvcsProcessBuilder.initProcessBuilder(DvcsProcessFactory.java:92)  
at com.atlassian.fisheye.git.client.GitProcessFactory$GitProcessBuilder.initProcessBuilder(GitProcessFactory.java:34)  
at com.atlassian.fisheye.dvcs.client.DvcsProcessFactory$DvcsProcessBuilder.build(DvcsProcessFactory.java:76)

Connection failed.


Answers:
author: DPKJ
body: The error is caused because OpenSSH binary is not available on your system.

If you are on Unix/Linux system, install openssh using your systems package manger.

In case you are on Windows, install install \[Git for Windows\|<https://git-for-windows.github.io/>\], as this includes OpenSSH. Be careful about the options you choose during the install.

comments: author: madhu
body: i followed the steps as per it was given, but still no luck.

its a windows machine


author: DPKJ
body: Take a look at this question and answer by Atlassian Team member, it has some additional considerations that can help you, <https://community.atlassian.com/t5/Fisheye-Crucible-questions/Fisheye-will-not-connect-to-Bitbucket-server/qaq-p/702606>
I am using cloud versions of JIRA and CONFLUENCE - what about fisheye / crucible? AWS?
Asked by logiformscore:

I am using cloud versions of JIRA and CONFLUENCE and read that fisheye / cruicible are not available in the cloud.

Would it make sense to spin up an AWS server for fisheye / cruicible and can I link them?

Thoughts?


Answers:
author: Friendly Giant
body: Hi Logiformscore, i start following this to entry to find how long it takes to be updated and becasue i have similar challenge: 1 product in cloud and 1 on premise

Regards

Getjan


Tags: cloud
Air gapped networks
Asked by Keith Holt:

Does Fisheye require an internet connection or can it be run on an air-gapped network?

Keith


Answers:
author: Alexis Robert
body: Hi [@Keith Holt](/t5/user/viewprofilepage/user-id/3629331) ,

Fisheye, just like the other on premise versions of Atlassian applications like Jira or Confluence, can be run without any access to the internet. The only case where internet access could be needed is for plugin installation, but you can simply upload manually the addon to the application.

Let me know if this helps,

--Alexis
What is the infrastructure and Architecture of a crucible
Asked by jyothi464s:

What is the infrastructure and Architecture of a crucible


Answers:
author: Alex Koxaras _Relational_
body: Hi [@jyothi464s](/t5/user/viewprofilepage/user-id/3627636)

Perhaps this will help you <https://developer.atlassian.com/server/fisheye-crucible/>
Fisheye Oracle Database Version compatibility
Asked by David Ford:

Currently I have the FishEye database on and Oracle 12 server. Oracle 12 is now in extended support and we're migrating everything to Oracle 19 but have some Oracle 18 servers as well.

The documentation looks to say that the only version of Oracle database supported is Oracle 12. Is this the case or can I move it safely to Oracle 18 / Oracle 19 (18 should be safe as it's pretty much 12 with lipstick and a new hairdo, but I know have had to make some changes for some applications)

Many thanks,

David


Answers:
author: Alexis Robert
body: Hi [@David Ford](/t5/user/viewprofilepage/user-id/3571174) ,

for the latest Fisheye version, only Oracle 12c is supported as mentionned here : <https://confluence.atlassian.com/fisheye/supported-platforms-960155252.html>.

You can probably migrate to Oracle 18, but if you run into any issues then the Atlassian support will be unable to assist you, as the Supported Platforms page does not list Oracle 18 as compatible.

Basically, it's for you to check if it's ok not having access to support if you have any issues.

Let me know if this helps,

--Alexis

comments: author: David Ford
body: Thank you Alexis, I was afraid that was the answer.


Tags: oracle
Web Page not showing during installation instructions
Asked by dfroien:

I have installed the Crucible/Fisheye evaluation zip onto a Linux host. The first time I opened the browser to the URL http://localhost:8060 I was able to see a screen with entry boxes to enter a license key plus other options. Now, when I attempt to open the URL I get a blank page. I am looking for suggestions of what may have occurred to cause this issue. Here is additional information about my setup:

OS: Ubuntu 18.04.3 LTS

CPU: Intel Core i7-7800X @ 3.50GHz

Memory: 64GB Total w/ 46GB Available

Crucible user home directory: /home/crucible

Crucible/Fisheye install directory: /usr/local/crucible-4.7.1/fecru-4.7.1

JAVA_HOME=/usr/lib/jvm/java-8-openjdk-amd64

FISHEYE_INST=/usr/local/crucible-4.7.1/fecru-4.7.1

# ls $FISHEYE_INST

analytics-logs  
bin  
cache  
config.xml  
config.xsd  
content  
default-metrics-config.xml  
example-config.xml  
fisheyeboot.jar  
fisheye.jar  
fisheye-tests.jar  
hash-registry.properties  
lib  
licenses  
log4j-client.xml  
log4j.xml  
plugins  
python  
raw-mime.types  
README.html  
sql  
svn-example-config.xml  
syntax  
template  
tools  
var

Let me know what other information may be helpful and I will be happy to provide it. Thank you in advance for your assistance.


Answers:
author: Gonchik Tsymzhitov
body: Looks like you forget to finalize installation.

Please, checkout logs in the next directory /home/crucible
Tired of the "no more than 800 file revisions are allowed" issue - let's drill down to get this solv
Asked by gwicks:

I am trying to get past this obstacle once and for all...

I know that a lot of people have also encountered this same issue. There is a note from a Crucible developer, who suggests a workaround, whereby you are told to edit a JVM system property via:

"Fisheye/Crucible 3.4.4+

Edit JVM properties using the tool included with the installer. Launch the tool by going to one of:

Start \> All Programs \> Fisheye \> Configure Fisheye  
Start \> All Programs \> Crucible \> Configure Crucible

<br />

Ensure that you restart the Fisheye or Crucible service after changing the JVM properties."

However, when I attempt to do this, I don't have these tools installed. All I have is just the web page setup here at our company. The administrator doesn't think you need to install any other tools for the rest of the group.

Can someone please clear this up? I know that users keep hitting this.

Thanks!


Answers:
author: gwicks
body: We adjusted the JVM property as a supposed workaround - we changed it from 800 to 1000.

We now get "no more than 1000 file revisions..."

There are at most maybe 14 file revisions. Nowhere near 800 or 1000...

Note: we are using Crucible with our Subversion Version control system - perhaps that fact needs to be taken into account??

Atlassian, please help.

Thanks

comments: author: Grant Pitel
body: This is a duplicate of a previously posted question (2016)

Please move conversation to the original.

<https://community.atlassian.com/t5/Fisheye-Crucible-questions/no-more-than-800-file-revisions-are-allowed/qaq-p/314125>
Please see List of Questions in Details
Asked by Tom Brown:

1. License Type?

2. Licensing model?

3. Available for commercial use?

4. Minimum Specs?

5. Any Windows compatibility issues / preferred versions


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Please have a read through <https://www.sourcetreeapp.com>
Apparently, I am having issues installing Mercurial
Asked by Douglas Keim:

First, I do not know for sure that this is Bitbucket (Cloud), but apparently we need to register with it.

I am trying to follow directions that will ultimately let me use GIT that is managed by a company that I do contract work for. Their instructions start with installing Sourcetree and as part of that select Bitbucket and during the install also install tools which include Git and Mercurial.

However, during the install, I received this error. (since I can't seem to find a way to download an image of the error, I will try to type it all in correctly - bare with me)

POP-UP - Unable to install tool

"Download of Mercurial Credential Manager from <https://downloads.atlassian.com/software/sourcetree/windows/mcmw-v1.11.96.zip> failed, because System.Net.WebException: The remote server returned an error: (403) Forbidden."

I have NOT continued with the install at this point because I am concerned that this failing message will cause the rest of the install to fail. So, my computer is just sitting there waiting to see if anyone can help resolve this.


Answers:
author: Ben
body: Hi Douglas,

Atlassian made a decision to move away from maintaining and supporting Mercurial repositories in 2019.  
This was announced in both a [community post](https://community.atlassian.com/t5/Bitbucket-articles/What-to-do-with-your-Mercurial-repos-when-Bitbucket-sunsets/ba-p/1155380) and a [blog post](https://bitbucket.org/blog/sunsetting-mercurial-support-in-bitbucket) in the past.

I would suggest that the company updates their documentation as Mercurial is no longer supported by us.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket

bitbucket-cloud

cloud
????????????????
Asked by nissy R:

??????????????????????????????????????????????????????![2023-07-10 152426.png](/t5/image/serverpage/image-id/267661iA2CAF3A88B1B1517/image-size/large?v=v2&px=999 "2023-07-10 152426.png")

?????????????????????????

???????????????????"????????????"????????????????"?????"??????????

?????????????????????????????????????????????????????????????????????????????????


Answers:
author: Ai Hirama
body: ?????????????????????????

?????????????????????????OS?Sourcetree??????????????????????????

?????????????

comments: author: nissy R
body: ??????????????

OS?Windows 10 Pro????????Sourcetree????????????Version 3.4.14??????????


author: Ai Hirama
body: ???????????

??????????????????????????????????????????????????

??????????????


author: nissy R
body: ???????????????????

???????????????????
Sourcetree diff doesn't show some changes after I change the "lines of context" setting
Asked by Hristo Kolev:

I have this (new) file staged in git: <https://gist.githubusercontent.com/HristoKolev/d6d674f64bfca09eb9447fe251336f3f/raw/cf569cec8b0eca61efa09b68e1b3169a25b5df6a/ts-code.eslint-resolved.json.old>

Then I changed the file to look like this: <https://gist.githubusercontent.com/HristoKolev/d6d674f64bfca09eb9447fe251336f3f/raw/cf569cec8b0eca61efa09b68e1b3169a25b5df6a/ts-code.eslint-resolved.json.new>

When I select the file in the "Unstaged files" section I get the diff in the right hand side of the window.

When I have the "lines of context" set to 3 I see this change:

![](https://i.imgur.com/2fSmuoQ.png)

but if I change "lines of context" to 6 I don't see it anymore. The same happens with some other changes as well.

I'm changing the "lines of context" from here:

![](https://i.imgur.com/EspDgO0.png)

----

Sourcetree version 3.4.14 on Windows 11.


Answers:
author: Hristo Kolev
body: Any update on this? Is someone gonna pick this up?


Tags: bug
Remote button doesn't work for some repos.
Asked by Patrik Ehringer:

This is with SourceTree 3.4.14 where the release notes state amongst other things:

* Fixed: Remote button misbehaving for few Urls while opening the repository in browser

I had this issue since years, but hoped that there now finally would be a fix for it.  

In my case though, that fix didn't provide a solution for my problem.  
Since so far I was not able to find out how to properly report a bug in SourceTree, I use this 'Forum' (?).  

It seems the issue I have is with repos which are located under groups which contain a dot ('.') in their name. But maybe this assumption is wrong...  

E.g.:  
'<https://gitlab.company.com/Company.QASite/powershell-tests/standard>' or also  
'git@gitlab.company.com:Company.QASite/powershell-tests/standard.git'  

result in the following browser link which is wrong because of missing group:  
'<https://gitlab.company.com>**//** powershell-tests/standard'  

Note the 2 slashes in the middle where actually 'Company.QASite' should be in between.  

Thanks,  
Patrik  

<br />


Answers:
author: Patrik Ehringer
body: ??? No one?  
Not watched by Attlassian employees?
Hello, what's the latest official SourceTree Windows application version?
Asked by Stanislav Zechmeister:

Hello,

my Atlassian SourceTree has updated to version 3.4.14 on Windows and it looks like the original product but I can't find official release on your website.

Is the update official release?

Thanks for your response and best regards

S


Answers:
author: Mukesh Kumar
body: Sourcetree 3.4.14 is the official release. Sourcetree user will receive the update notification in the application.  
Sourcetree official website will be updated by 3rd July 2023.


author: Stew Stryker
body: S,

What would you expect to change in a point release?

The [Release Notes](https://product-downloads.atlassian.com/software/sourcetree/windows/ga/ReleaseNotes_3.4.14.html) show only minor changes.


Tags: server
What can I do while connecting with my atlassian account
Asked by Long Chao:

![1687969790632.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/265571iB7B1EA86FCFE2058/image-size/large?v=v2&px=999 "1687969790632.jpg")Then I don't know how to continue. It's a really bad user experience.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Continue with what? There's no problem shown in your screenshot.
Git Flow custom settings
Asked by lucarma79:

I use Git Flow with my git repos. At the "start up" of the repo, after the clone I'll usually start pushing git flow button and configure it.

The new policies suggest to avoid the usage of "master" word for the production branch. So, like bitbucket suggest, I change all my production branches in "main".

There is a way to configure source tree to create the init form with custom values? I.E. now when you initalize the repository with the "Git Flow" button start with this values:

Production branch: master

Developer branch: develop

Feature branch: feature/

...

I'll prefer to start with different value, how can I customize these?


Answers:
author: Luciano Bastian Machado
body: We want to do the same thing


Tags: server
I can't login to my bitbucket
Asked by oriolhp NA:

Everytime i try to login i get this message. It is frustating because all my works in there and now i cannot access ![Screenshot 2024-09-04 at 22.14.06.png](https://community.atlassian.com/t5/image/serverpage/image-id/345638iA98E7F10EC98F336/image-size/large?v=v2&px=999 "Screenshot 2024-09-04 at 22.14.06.png")I've seen a lot of posts with this issue but no solution on my side.  

I've tried incognito, VPN and 3 different web browsers


Answers:
author: Dave Rosenlund _Trundl_
body: I'm sorry to hear about your trouble, [@oriolhp NA](/t5/user/viewprofilepage/user-id/5584049) ?

Are you using a free version of Bitbucket? If you are, has it been a long time since you last logged in?

That could be the root cause of your troubles.

If not---you are using a paid edition or have logged in successfully recently in the free edition---the cause is different, and you have already tried logging in in incognito mode.

In *this* case, you should [open a support with Atlassian](https://support.atlassian.com/contact/#/).

-dave

comments: author: Oriol Hernandez
body: Yes, the thing is that i cannot open a support ticket with Atlassian as i'm on a Free plan, and I cannot upgrade as anytime i try to upgrade it returns me to the same window of you. can0t log in  

So I'm stuck here and I cannot access my code.  

Yes, It's been a while since I did not log in, but not so lon, as I added a person just some months ago to a project  


Tags: bitbucket

confluence-unknown-hosting-type

login

unknown-hosting-type
how can i include an excerpt inside a table?
Asked by Camila Castagneto:

i want to include an excerpt inside a table, i already created it but when i try to copy and past is inside a cell in a table, it is pasted outside the table. is there any way i should configure confluence to allow me?


Answers:
author: Kristian Klima
body: Hi [@Camila Castagneto](/t5/user/viewprofilepage/user-id/5577044)

You can't. Nesting options for macros/tables vary but it's better than it was at the beginning of Cloud.

You can use the Expand macro in a table cell but not an excerpt.

Having said that, being a content person, I don't like overcomplicating tables with lists, excerpts, etc. In most cases, it doesn't help to carry the information forward and I always keep on looking for options to rearrange the information architecture on the given page.


Tags: cloud

confluence-cloud
Page History comparison timeout
Asked by FrankTrautwein:

Recently, we seem not to be able to compare versions anymore for mages that have a larger number of revisions or more than just minimal content.

Error:

Something went wrong. {#toc-hId--328467162}
-------------------------------------------

We're moving mountains to get it sorted. {#toc-hId--2135921625}
---------------------------------------------------------------

View our [status page](https://status.atlassian.com/) and subscribe for  
service updates.

Service is up, Confluence, reacting a bit sluggish, but generally normal. Working in a regulated environment, being able to track changes to pages is essential.

Anything we can do about it?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@FrankTrautwein](/t5/user/viewprofilepage/user-id/737379)

Is it still happening?, it's been about 5 hours since your post.


Tags: cloud

confluence-cloud
Page Tree not displaying child pages
Asked by Heide Behrens:

Hey Guys,

I have created a Page Tree to serve as an index. I am using excerpt on certain pages to give a broader understanding of what type of information could be found in that section/page. I have clicked the option so that the excerpt shows up in the Page Tree which is great. HOWEVER... the tree is only showing the parent pages... I have tried all the various settings and it will not display any child or grandchild pages...

My current settings are:

Root Page: [@none](/t5/user/viewprofilepage/user-id/340017) - the space index page is a parent page as well as many other pages underneath it that are also parent pages. I tried the option where I shifted all the parent pages into the Space Index page so that they can all become children pages. Then I used the 'Child pages (Children Display)' function and it showed the whole tree however it does not have a excerpt function.

Restrict to this Space Key: I have selected the specific space that I want it to list which is the space that the Space Index page has been created in

Sort Pages By: Position

Include Search Box above Page Tree: Ticked

Reverse Order: Not ticked

Include Search Box above Page Tree: Ticked

Show Expand/Collapse Links: Ticked

Start Depth: I have tried all the depths, none of them work. And also, I have had to create a new page for each depth I want to test because if I go into the same page to change the depth and update the page, it does not change it. So if I go back to edit the page tree, the start depth is at the same number as when I first entered it

I AM USING THE FREE VERSION....

Hope this makes sense... Thanks for your time :-)


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Hi [@Heide Behrens](/t5/user/viewprofilepage/user-id/5563618)

I just tried this on my instance and it worked as expected, I used 10 as the value to show the children in Start Depth. However, I do see that it won't change from the initial value of 10 regardless of what I reset it to.

![page_tree_settings.png](https://community.atlassian.com/t5/image/serverpage/image-id/345616i3796397519ABABF1/image-size/large?v=v2&px=999 "page_tree_settings.png")![pagetree.png](https://community.atlassian.com/t5/image/serverpage/image-id/345615iB0413A1F2CD6D645/image-size/large?v=v2&px=999 "pagetree.png")


author: Heide Behrens
body: Hey Shawn,

Thanks so much for testing it, and including pictures, much appreciated!

I swear... last night the tree did not want to expand, it glitched a bit when I tried... but now it can... not sure why but sooo happy that it is sorted!!!

Regarding the Start Depth, I have mine on 1 now, and it is still showing all the depths, and it still does not want to change - so I think this is for sure something to report?

Have a wonderful day and thanks again for communicating with me so fast, I was very frustrated last night! :-)


Tags: cloud

confluence-cloud
Cursor keeps on randlomly jumps around the page
Asked by Marcus Anderson:

I frequently tab between the latest version of Chrome (on Win10, fully patched) and other applications.

If I click on a confluence wiki page, at a set point, I find that the cursor has randomly moved and I my typed text, is appearing elsewhere.

To the best of my knowledge, no-one else is editing the page.

I am reaching the stage where if this is not fixed, I am going to have to give up on Confluence, as it is that annopying and all too frequent.

Thanks for any help

Marcus


Answers:
author: Kristian Klima
body: Hi [@Marcus Anderson](/t5/user/viewprofilepage/user-id/657326)

Is it exclusive to Confluence and to the edit mode? The reason I'm asking is that I experienced smth similar a couple of years ago - any online editor, any text editor suffered from cursor moving places. It did not affect my normal browsing etc.

The culprit was... Magic Trackpad (or tragic macpad in this case). My mouse worked OK, as did the replacement Trackpad.

comments: author: Marcus Anderson
body: Thank you for responding. I have made no hardware changes. Confluence has just started doing this and has been doing so for a few weeks.

It is purely in editor mode. I alt-tab between apps and even double clicking on an edited Confluence page, doesnt work, as the cursor moves a second or two later. To me, this suggests that a Java script or something similar is moving the cursor.

I have RSI and like to minimise mouse usage, as this causes me the most grief.

I expect to click in a page and to be able to type and not find that the cursor has moved and my typed text, is appearing at some seemingly random location. It does not seem to be the last known cursor location for the page.


Tags: cloud

confluence-cloud

cursor

editor