Permissions
Asked by Dhashinamoorthy S:

I have created a global template and it is mapped to a main template. While creating new ticket in Confluence board i'm facing with an error "**You may not have permission to add pages in the destination space. Check permissions, or edit the space key in the Create From Template macro.**" What is the reason for this error and how to rectify it.

![Error Message.png](https://community.atlassian.com/t5/image/serverpage/image-id/259151i902F8F330C87CEDC/image-size/large?v=v2&px=999 "Error Message.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Dhashinamoorthy S](/t5/user/viewprofilepage/user-id/5226837) and welcome to the community,

Can you edit this specific template and cross check the "Create From" macro has the proper space key in it?

comments: author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Yes i have checked and "Create from" macro is working fine with proper space. I'm facing issue only for the template which i have created. I can access others created template as well.


author: Alex Koxaras _Relational_
body: [@Dhashinamoorthy S](/t5/user/viewprofilepage/user-id/5226837) I'm sorry but maybe I didn't understand correctly:

* You created a global template
* You try to create a page from this template using the create from macro located in another page
* You get this error message

Correct?


author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Yes i have created a global template and using the global template i shall create multiple stories based on my requirement.

Previously i had created new stories which will display the template created from global template.

But since few weeks i'm facing this problem not able to create new stories.


author: Alex Koxaras _Relational_
body: Since you are working on cloud there could be a release that somehow changed the way the templates worked (or components of the template). There also could be the case, that someone messed your template.

For all the above reasons I would cross check the already created template again and make sure that every parameter/macro/variable there are set correctly.


author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Okay thanks for your concern, kindly revert with the proper fix.


author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Hope you have resolved and fixed the issue. Can you please confirm me.


author: Alex Koxaras _Relational_
body: [@Dhashinamoorthy S](/t5/user/viewprofilepage/user-id/5226837) hi!

What do you mean to resolve and fix the issue? This is the Atlassian community and not its support. If you were meant to create a ticket to Atlassian's support, please visit <https://support.atlassian.com/contact>.


author: Alex Koxaras _Relational_
body: [@Dhashinamoorthy S](/t5/user/viewprofilepage/user-id/5226837) sorry for the confusion of me reply. To reply to your comment:
> [@Alex Koxaras _Relational_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4150197) Thanks for the reply, in previous comment you have mentioned you will crosscheck the created template macros and revert me the details. Hence i am awaiting for your reply.

What I meant with the following reply of mine:  
> For all the above reasons I would cross check the already created template again and make sure that every parameter/macro/variable there are set correctly.

Is that ++you have to do the above++. "If I were you I would cross check the already.....". I don't have access to your site and I'd like to keep it that way.


author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Okay i got your point, i will crosscheck by I myself once and keep the things corrcect.


author: Eric Wong
body: I too had an issue and raised a support ticket. They investigated and confirmed the issue and Bug can be followed here  

<https://jira.atlassian.com/browse/CONFCLOUD-75908>


author: Dhashinamoorthy S
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) Thanks for the reply, in previous comment you have mentioned you will crosscheck the created template macros and revert me the details. Hence i am awaiting for your reply.


Tags: cloud

confluence-cloud