youngmon/atlassian-qna huggingface dataset:
Can i get all the old information of a field?
Asked by Cesar Bastos:

I need a way to get all informations of a custom field.  
For example, a field was filled with the data 30/11/2020 and now is filled with 05/12/2021.  

Can i get all of those informations? Somehow extract this to a Sheets with those 2 infos?


Answers:
author: Mikael Sandberg
body: There isn't a JQL function that allows you to search the history of custom fields, so your options are to manually look at the history under Activity, or use the REST API to get the change log for the issue.

There are also apps on the [Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=issue%20history) that can do this for you, like [Issue History Collector](https://marketplace.atlassian.com/apps/1211499/issue-history-collector-see-history?hosting=cloud&tab=overview) and [Issue History for Jira](https://marketplace.atlassian.com/apps/1220385/issue-history-for-jira?hosting=cloud&tab=overview). I would suggest that you check them out to see if they can give you the data you are looking for,

comments: author: Yuliia_Borivets__SaaSJet_
body: Hi [@Cesar Bastos](/t5/user/viewprofilepage/user-id/5037447)

[@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579) Thank you for mentioning the [Issue History for Jira](https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Can-i-get-all-the-old-information-of-a-field_20221013). It was developed by my team as a changelog diary, so it will be handy to get all changes for***any standard or custom field.***

*Here is an example of the report:*

*![2022-10-13_18-15-51.png](https://community.atlassian.com/t5/image/serverpage/image-id/220608i0F0B38F70FA436DD/image-size/large?v=v2&px=999 "2022-10-13_18-15-51.png")*

*There is [30-day free tria](https://marketplace.atlassian.com/apps/1220385/issue-history?hosting=cloud&tab=overview&utm_source=Atlassian_Community&utm_medium=referral&utm_campaign=Comment_Can-i-get-all-the-old-information-of-a-field_20221013)l. Let me know if you have any questions.*


Tags: cloud

jira-work-management-cloud
Having unknown labels on jira tickets
Asked by Daniel Araya:

I just create a new board and merge some tickets from other board, now, I'm getting this label on the header section.

I did not found any information on jira support forums or google, how can I turn off this label?

<https://www.screencast.com/t/BOI5GxsJ45em>


Answers:
author: Jimi Wikman
body: If you click the "...More" on the right above the columns, if you turn off the fields one by one, can you locate it that way or is it still there when you turn all of them off?

comments: author: Daniel Araya
body: That's weird... I had to delete the ticket and create a new one.

The label is gone


author: Nic Brough -Adaptavist-
body: Deleting the issue will have destroyed the field content that your "label" was coming from, which, while it solved the immediate issue, doesn't explain it, it could easily happen again.

I would want to look at the differences in field content between the deleted issue and the new one. I suspect there will be a field filled on the deleted issue that isn't on the new one. You'll get the same "problem" if you put data into that field on the new issue!


author: Daniel Araya
body: That was I was thinking, but all the fields are the same!
Can I view all of my assigned tasks across projects in a single board?
Asked by Spencer Applegate:

My team has several projects, across which I have many tasks assigned to me. I'd love to be able to see all of those tasks together in a single board view (with To-Do, In Progress, Done buckets). I know there is a "Your Work" page that lists out issues assigned to me, but I'm hoping to be able to see them across projects in the board view. Is this already possible?


Answers:
author: John Funk
body: Hi Spencer - Welcome to the Atlassian Community!

You will need to create a second board for that. Here's an article I recently wrote that will help walk you through the process. If it helps you out, give a Like for it. :-)

<https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018>

comments: author: Spencer Applegate
body: This only works for "Jira Software" users. My org isn't using that version. Thank you though.


author: John Funk
body: No, it applies to JSW, JWM, and JSM projects.


author: Andrew Reid
body: I only have access to JWM so I cannot access /jira/boards. Is there another way to do this?


author: John Funk
body: See if you can get a Free subscription to Jira Software (up to 10 users for Free).


author: Mary Kable
body: I was actually able to create a dashboard to include al my assigned tasks as well as tasks I am mentioned. This has solved my issue.


author: Jane Yeoh
body: Hi [@Spencer Applegate](/t5/user/viewprofilepage/user-id/5052728) ,

Thanks for your question! I'm Jane, one of the Product Managers from the JWM team. We're currently recruiting research participants who can help us understand the need to have a space where they're able to see a consolidated view of their projects.

If you're interested, I would love to invite you for a paid 60 - 90 minute research session where we will be giving you a sneak peak into some landing experience concepts that we're looking to bring into JWM. This will give you a chance to let us know what you're expecting out of such experience, and potentially influence what this looks like in the product.

Please feel free to email me at jyeoh@atlassian.com for more details. We're in the process of setting sessions up, and will be releasing timings shortly.

Looking forward to hearing from you,

Jane

comments: author: Mary Kable
body: Have there been any developments on this functionality? We use business-managed projects. It would be helpful for the user to be able to see their tasks across all the boards in one consolidated location.

Thank you,


author: Jimi Wikman
body: I don't think you can add filters to the board view in JWM.

If you have Jira Software, then you can do this in Company managed Jira projects by adding a filter with all your assigned issues.

It might be messy though if the statuses are different in different Jira projects, so it might not be very practical. The board would need to have all statuses mapped to one of the columns.


Tags: cloud

jira-work-management-cloud
facing error while inserting values in sql
Asked by sasidhar reddy kambham:

i am trying to insert values using this insert command(INSERT INTO STUDENT25 VALUES (1001,'SASI',800,'25-JAN-2022'); in sql server.

but i am facing error like sql command not properly ended.

Can you please advice me?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you are in the wrong place - this community is about Atlassian stuff, not debugging SQL for non-Atlassian apps.

I suspect you've clicked on "help with documentation system" (which is probably an Atlassian system) instead of "help with content"


Tags: cloud
Jira bussines project list view search vs board view search
Asked by ?ygimantas Mikulis:

Hello,  
I am working on Jira business type project and started facing very annoying bug. In our company we use names for our task like E-CA-P01 so I have placed this code in summary field. When I am searching in board view the search field is working very nicely and is able to find any issue containing E-CA-... but when I try to search in a list view it appears that this search is working in different way, it is unable to find my issues. List view search only works if summary field is like this E CA P01 it looks like it does not understand "-" symbol. Has anyone noticed this "bug" and maybe knows how to solve it ?


Answers:
author: Jack Brickey
body: Hi [@?ygimantas Mikulis](/t5/user/viewprofilepage/user-id/5051647) , indeed the list view behaves differently than when using the advanced issue search. I don't use the list view a great deal but do you know there are limitations when comparing to advanced JQL searching. You may wish to report this behavior to Atlassian support. I expect they are well aware of it but it would be interesting to get their take on any plans to address.

comments: author: John Funk
body: Yes, I would certainly report that - either use the Give Feedback link on the bottom left menu or contact Atlassian support to report the bug:

<https://support.atlassian.com/contact/#/>


Tags: list

view

work
Missing sidebar in company managed project
Asked by Elizabeth Connelly:

I'm an admin and can create a company managed project in Jira Work Management. However, I'm not see any options in my sidebar in order to use the project. All I see are the team managed projects in Work Management. I have no issue with the team managed projects, only company managed.

I don't know of an alternative. I'm trying to create a company managed project in Work Management because I need to create a new employee onboarding process using custom fields I've created. And we don't have Service Management.


Answers:
author: Matt Di Berardino
body: Hi Elizabeth,

Could you please make sure that you have the **Browse projects** permission in the permission scheme that applies to this project?

We currently have a bug with the business project sidebar that means you cannot see it if you don't have **Browse projects** permission: <https://jira.atlassian.com/browse/JWMCLOUD-314>

We are actively working on a fix for this and it should hopefully be fixed soon. Sorry for the inconvenience this is causing.

Kind regards,  
Matthieu Di Berardino  
JWM Developer

comments: author: Elizabeth Connelly
body: The settings look correct to me.

![2022-10-12_08-32-59.png](https://community.atlassian.com/t5/image/serverpage/image-id/220322i76128876126E98D2/image-size/large?v=v2&px=999 "2022-10-12_08-32-59.png")

I logged out and back in and can still see nothing.

![2022-10-12_08-34-39.png](https://community.atlassian.com/t5/image/serverpage/image-id/220323iAEB8675E3114F7A2/image-size/large?v=v2&px=999 "2022-10-12_08-34-39.png")


author: Matt Di Berardino
body: Can you make sure that the permission scheme that applies to this project is the Default Permission Scheme and not another one? Because if you have Browse projects permission you should be able to see the project.


author: Elizabeth Connelly
body: ![2022-10-13_13-21-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/220640i9CB24EC7F2ACF48B/image-size/large?v=v2&px=999 "2022-10-13_13-21-47.png")Yes. test3 is the project in question and is using the default permission scheme with the proper Browse Projects permission for Administrators.


author: Matt Di Berardino
body: We are not aware of such issue and am unable to reproduce it. Unfortunately there isn't much more I can do to help here without having access to your site.

I recommend contacting Atlassian Support at <https://support.atlassian.com/contact> which will allow us to properly investigate this issue.


Tags: cloud
Why don't the tiles in a dashboard update accordingly?
Asked by Armando Perez:

I created some tiles for a JIRA project in a dashboard. I have noticed that I have some JIRA tickets updated but they don't reflect accurately in the tiles for the dashboards. For example, I might have the priority status updated to High Priority but the tile won't update even when I have clicked refresh the tile, configure the setting so the tile automatically refreshes every 15 minutes and I have also tried updating the whole dashboard.

Please advise on how to resolve this.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What do you mean by "tiles"?

comments: author: Armando Perez
body: hi, i wasn't sure what to call them. i was able to resolve the issue. it turns out that we have two priority fields. thanks!


Tags: cloud

jira-work-management-cloud
How to force the user to pop up a box to refine the value of a custom field when the issue is ready
Asked by xixi li:

In a team management project, a scenario is expected to be implemented where a pop-up box prompts the user to fill in the value of a field to be used for information collection when the user is about to close the issue.

Considered using workfolw rules, but couldn't find any applicable ones.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@xixi li](/t5/user/viewprofilepage/user-id/4791309)

You can add a transition screen on your workflow, during the transition to Done. On that screen place all the fields you want the user to fill in. In addition, on the same transition place a validator for all fields to be required!

<https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-720634253.html>

comments: author: Jimi Wikman
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)This does not exist in Team Mananged projects, only Company managed.


author: xixi li
body: Thanks?Team management projects are not possible.


author: Alex Koxaras _Relational_
body: Hmm.. it seems that I didn't read the question very well. Thanx for pointing it out [@Jimi Wikman](/t5/user/viewprofilepage/user-id/1186268)! Indeed in TMP this is not possible. Out of the box, you can't do it. So you either look for a possible 3rd party app, or you switch to a CMP and do the solution as provided in my first comment.


Tags: cloud

jira-work-management-cloud
Can scrum teams in portfolio have different length of sprint?
Asked by MikaVesalainen:

I have multiple projects in Jira. Also I have multiple teams, but have not installed portfolio at least yet.

For each projects, multiple teams makes increments in.

For each team, increments are made for multiple projects.

The teams have responsibilities for their own area and not shared over the teams.

The teams would like to define their sprint independently. Some teams would like to have 2 weeks sprint starting on Wednesday, and some other 3 weeks sprints starting on Friday. Can I configure this somehow with Jira? Speicifcally if I define teams by using Portfolio plugin?

So far I have assumed the only way to have an own definition for sprint duration and switch date in JIRA is to have a separate JIRA project for it. But could portfolio solve this problem? Or can this be solved in JIRA some other way,


Answers:
author: Roi Fine
body: Hey Mika,

Great question. The short answer is yes, each team can have its own board, sprints, and sprint dates. The way Jira is structured is as follows:

Project\>Board\>Sprint

You can have multiple boards in each Jira project since boards are a filtered project.

In Portfolio you would be able to define teams and associate them with your boards.

Having different sprint lengths and start dates is Possible in Jira, and Portfolio would support it.

You can find out more here:

Creating a board in Jira - <https://confluence.atlassian.com/jirasoftwareserver/creating-a-board-938845220.html>

Managing sprints in Portfolio- <https://confluence.atlassian.com/jiraportfolioserver/understanding-sprints-974360324.html>

Please let me know if that makes sense,

Roi \| Product Manager

comments: author: MikaVesalainen
body: Thanks Roi,

This makes sense, and I am able to confirm everything you propose. I can see how this works if there is a single Project and multiple teams. Or even if there are multiple Projects and those are implemented by separate team(s).

But in our case there are same teams which implements increments in multiple Projects.

So we have a Jira Project for each company project, and also a Jira Project for each team. Now one solution is to collect stories from company project backlog to team project sprints. The other solution is to create Issues directly to team project and just mark that in which project they belong (with custom field). But these both seems to me like hacks or workarounds and I was wondering is portfolio plugin solving this issue somehow.

But thanks for your information, it helped anyway already.


author: Roi Fine
body: Hey [@MikaVesalainen](/t5/user/viewprofilepage/user-id/1068234) ,

No worries.

\> But in our case there are some teams that implement increments in multiple Projects.

You can create a board that has issues from different Jira projects. Please see this previous community post - <https://community.atlassian.com/t5/Jira-Core-questions/Is-it-possible-to-create-a-board-across-multiple-projects/qaq-p/195403>

Please let me know if that makes sense,

Roi


Tags: advanced-roadmaps
can u pls unblock imvu.com pls
Asked by Zyreanna Johnson:

can u unblock imvu.com


Answers:
author: M Amine
body: Hi [@Zyreanna Johnson](/t5/user/viewprofilepage/user-id/3640858)

If you want to contact Atlassian support you can do that here : <https://support.atlassian.com>

Other than that, if you have a question you can ask it here.


Tags: advanced-roadmaps
Permission issues - updating Parent Links
Asked by Warren Rowe:

Hi, the Permissions documentation for Jira for Portfolio states that a user only needs **Portfolio for Jira viewer** access to update parent links on Jira Issues. However experimentation tells me they need **Portfolio for Jira user** access.

[![Portfolio for Jira.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/73467iB9219A5773EFC6F4/image-size/large?v=v2&px=999 "Portfolio for Jira.PNG")](https://confluence.atlassian.com/jiraportfolioserver/permissions-967895173.html?_ga=2.78013968.506059112.1574219494-168083476.1537829377)

<https://confluence.atlassian.com/jiraportfolioserver/permissions-967895173.html?_ga=2.78013968.506059112.1574219494-168083476.1537829377>

Has anyone else bumped into this issue?

I don't like having to give everyone **Portfolio for Jira user** access as I do not want them creating plans - given that they get to set the scope of the plan the may accidentally change someone else's work.


Answers:
author: Earl McCutcheon
body: Hi [@Warren Rowe](/t5/user/viewprofilepage/user-id/1602984) ,

Thanks for reaching out and the documentation you linked is the Portfolio for Jira Server version, and you have added the Cloud tag to this post, and there is going to be a slight deviation in the feature set in this case depending on the base platform.

The cloud version documentation for permissions can be seen at:

* ["Configuring the plan access permissions"](https://confluence.atlassian.com/jiraportfoliocloud/configuring-the-plan-access-permissions-941618975.html)

As covered in the cloud version of the doc and as you have been seeing in your tests the Viewer role is a read only option for portfolio and you would require the editor permission to make any changes to the portfolio specific functionality.

Regards,  
Earl

comments: author: Warren Rowe
body: You are correct I am using Cloud. I took the snip form the Server version because the description of the roles is clearer (of course they may/will not apply for my Cloud instance).

The article you reference is about setting plan permissions. I am OK with these permissions.

My issue relates to users not being able to set a Parent Link in Jira (outside of a portfolio plan). Obviously this only relates to Issue types that I have defined as part of my (global) Portfolio hierarchy).

Dave explains my issue well: [https://community.atlassian.com/t5/Portfolio-for-Jira-questions/What-permissions-required-for-setting-a-Parent-on-an-Epic/qaq-p/1219011.](https://community.atlassian.com/t5/Portfolio-for-Jira-questions/What-permissions-required-for-setting-a-Parent-on-an-Epic/qaq-p/1219011)


Tags: advanced-roadmaps

cloud
Initiatives appearing in the "Create issues in this epic" pull down list in new issue view
Asked by Pat Ryan:

We are changing from having Initiatives only in a separate Initiatives project to adding Initiatives directly to projects. Now however, when I select "Create Issues in this Epic" for new Issue view, the Initiative issue is available. ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/73067iAB491FB4C6A20795/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/73068i6BAA22D3B1721BEF/image-size/large?v=v2&px=999 "image.png")

The hierarchy has not changed for months and is setup correctly for this. I cannot figure out whether  

1) this has always been the behavior, but we never added Initiatives as an Issue type to the projects before,  
2) or whether also consolidating the workflows so that Initiatives, Epics and Stories share the same workflow? or  
3) Initiatives sharing screen schemes with Tasks and Stories might be at issue  

Or some combination of the above?


Answers:
author: Earl McCutcheon
body: Hi [@Pat Ryan](/t5/user/viewprofilepage/user-id/2566004) ,

Thanks for pointing this one out, and and this behavior is a bit buggy, as you should not be able to link an issue as both a child and parent of an epic.

I created the following two Bug Reports for some follow up action, noting you are on the Cloud Platform so only the first link is relevant to your use case and I was not able to locate any adverse fallout on the Cloud platform but I wanted to make sure the info was here for both platforms incase anyone else finds this post looking the an answer for the server platform BUG as there are some minor differences in the behavior on each platform and and additional Bug occurs Server side when this reciprocal linking occurs:

* <https://jira.atlassian.com/browse/JPOCLOUD-7631>
* <https://jira.atlassian.com/browse/JPOSERVER-2703>

But at this time manual review of the issues via JQL to look for initiatives with an epic link and manual correction is the only workaround. Make sure to add yourself as a watcher on the Bug to get updates.

Regards,  
Earl


Tags: advanced-roadmaps

cloud