youngmon/atlassian-qna huggingface dataset:
"Unexpected character encountered..." error when attempting to add account to Sourcetree
Asked by rbrolley:

Hello,

I am getting the error
> Unexpected character encountered while parsing value B. Path '', line 0, position 0

when attempting to set up **Sourcetree for Windows**linked to my private repository hosted on bitbucket.org.

![2022-04-07 21_43_38-Sourcetree.png](https://community.atlassian.com/t5/image/serverpage/image-id/192097i7360BE818DF0D492/image-size/large?v=v2&px=999 "2022-04-07 21_43_38-Sourcetree.png")

This is a newly built PC with a fresh install of Windows 10, and I am no longer able to work on any of my projects...

I have tried all combinations of settings here (HTTPS, SSH, username, email, account password, app password) and none of them have produced anything different.

Does anyone have any thoughts on how I can resolve this issue?


Answers:
author: Luciano Elias Santilli
body: Hi there!  
Try to create a new password in your profile under : access management -\> App passwords.  
Select your preferencies about the utilize of this pwd and utilize it in Sourcetree for Windows ( remember to copy and save in a secure place becouse you cannot see again ).  

Have a nice day :)

comments: author: rbrolley
body: Hi [@Luciano Elias Santilli](/t5/user/viewprofilepage/user-id/4866642)!

I went in and created another app password with all the preferences I needed, entered it in this screen, and I seem to be okay now. I am able to log into Sourcetree and pull/push my work.

Note that I ran through the same process and set the same preferences as my previous app password (which did not work), so I am unsure why this new app password worked. And future users that run into this in the future may have to do the same?

But either way, thank you for the assistance! I think I should be good to go now.


author: Saif Ur Rehman
body: Set your app password for it but if app password doesn't work then open Atlassian in your default browser . Sometime the problem is because of browser . When we open Atlassian in non defaulted browser then it give an error "Unexpected character encountered..." . Hopefully your default browser is google . so please try it on google .
please help, I cant pull some codes
Asked by Queenie Garcia:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --no-tags origin

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks pull origin develop-copy-kent  
From <https://bitbucket.org/amielou/da11rsldms>  
\* branch develop-copy-kent -\> FETCH_HEAD

hint: You have divergent branches and need to specify how to reconcile them.  
hint: You can do so by running one of the following commands sometime before  
hint: your next pull:  
hint:  
hint: git config pull.rebase false # merge  
hint: git config pull.rebase true # rebase  
hint: git config pull.ff only # fast-forward only  
hint:  
hint: You can replace "git config" with "git config --global" to set a default  
hint: preference for all repositories. You can also pass --rebase, --no-rebase,  
hint: or --ff-only on the command line to override the configured default per  
hint: invocation.  
fatal: Need to specify how to reconcile divergent branches.


Answers:
author: Somesh Allu
body: [@Queenie Garcia](/t5/user/viewprofilepage/user-id/4866148) Try using Fast-Forward(--ff-only), simply check the 3rd CheckBox( Create a new commit even if fast-forward is possible ), this will merge the changes done by others and are existing in your branch into your working repository, this worked for me hope this will work for you as well.

![Fast-Forward.png](https://community.atlassian.com/t5/image/serverpage/image-id/214690iC421B4D6BAD4B6D4/image-size/large?v=v2&px=999 "Fast-Forward.png")

comments: author: Michael Dorogov
body: I tried to do it but it didn't help  
I see the same problem  
![Problem.png](https://community.atlassian.com/t5/image/serverpage/image-id/313090i6C9E3851063F0C93/image-size/large?v=v2&px=999 "Problem.png")
SourceTree v4.1.7 - Great release notes!
Asked by pentool:

Love it!

![Screen Shot 2022-04-07 at 1.31.58 PM.png](/t5/image/serverpage/image-id/191963iC737D37DC12DDD72/image-size/large?v=v2&px=999 "Screen Shot 2022-04-07 at 1.31.58 PM.png")


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@pentool](/t5/user/viewprofilepage/user-id/629088) ,

SourceTree 4.1.7 seems to be not available. Please check the available versions here <https://www.sourcetreeapp.com/download-archives>

Probably it was released and then unreleased by Atlassian (<https://product-downloads.atlassian.com/software/sourcetree/ga/Sourcetree_4.1.7.zip>).

Hope this helps,

Fabio
Unable To Connect The Remote Origin
Asked by Venkat Kondura:

It's keep on asking me to enter the password even i enter the correct password i updated my password several times but source tree is keep on asking me to provide the password.

I am failing to pull the master.

![bitbucket.JPG](/t5/image/serverpage/image-id/191552i157728F6B835A2F7/image-size/large?v=v2&px=999 "bitbucket.JPG")


Answers:
author: Thomas Mehlan
body: I had the same issue using a company internal Bitbucket server. Connecting with the browser worked, connecting with SourceTree showed the logon dialog from above, but it didn't accept the password.

I had to remove the "...\\AppData\\Local\\Atlassian\\SourceTree\\passwd" file and restart SourceTree. The logon dialog above came again and still didn't work. But when I canceled the dialog, a much smaller logon dialog appeared and this one accepted the password.

Windows platform, server access is managed by Windows logon.


author: Venkat Kondura
body: [@S2015](/t5/user/viewprofilepage/user-id/4859361) clear/remove all source tree , bitbucket passwords from your local machine which are in User Accounts/ Credential Manager and remove source tree data from LocalAppdata/Atlassian/SourceTree


author: S2015
body: I too am facing this problem. SourceTree Mac Client is not able to pull in from remote bitbucket source even with new App Password. Need an urgent fix for this. I am using the latest client
Inherit Editor Permission to Child
Asked by Thomas A:

So currently I want to give access to someone new in the company. I already gave admin permission for the confluence space and every parent page. I found out the child page does not inherit the parent permission. Is this expected or is it a bug and what is the workaround for this?


Answers:
author: Trudy Claspill
body: Hello [@Thomas A](/t5/user/viewprofilepage/user-id/5491929)

As per the documentation below , not inheriting the Edit restrictions from the parent is the expected functionality.

<https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/>

The work around is to set Edit restrictions directly on the child pages.

comments: author: Thomas A
body: Hello [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) ,So basically even I gave him admin permission for the confluence space. He will not be able to view or edit restricted pages until I gave him permision one by one?


author: Rilwan Ahmed
body: Hi [@Thomas A](/t5/user/viewprofilepage/user-id/5491929) ,

Yes, granting space or confluence admin permission will not grant view/edit permissions on the page where restrictions are set.

Admins only have a benefit have viewing all the restricted pages in a space by going to Space settings --\> Manage content --\> Restricted and grant access to own.


author: Trudy Claspill
body: I concur with [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

And that agrees with the statements in the referenced document.


author: Kristian Klima
body: I don't quite understand 'gave them admin permissions for Confluence AND every parent page'.

Admin permissions is a space level affair. A person may have permissions to admin a space but Create page permissions is set separately. Space level permissions do not distinguish between a parent or a child page.

If someone is granted space-level permissions to create pages in a space, they can, by definition, edit any page UNLESS the page is restricted on the page level.

Space level permissions for groups and users are 'all inclusive'.

Page level restrictions are 'excluding'.


Tags: cloud

confluence-cloud

questions-for-confluence
Upload Logo as Admin fails to work even after a success message
Asked by Justin Goldberg:

In our wiki admin .../wiki/admin/look-and-feel/customize-navigation I upload a logo which provides a success message after saving but it doesnt work. The error messages in Chrome Dev tools are below. I was able to update the browser icon successfully though. The image in a png which is bigger then 200x200 (223x223). I tried the same as the browser image as well as a different one too. Neither work.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338712i781726E0DFBD09A1/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338713iE83DFA53420464AA/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338714i47F50830986CAB08/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/338715i85F8FE6572A969BA/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Hans Polder
body: [@Justin Goldberg](/t5/user/viewprofilepage/user-id/5555967) ,

Welcome to the community!

Since you're on the standard tier, you have access to Atlassian Support. I think it's best if you contact them, so they can provide more tailored support. Be sure to include the images you're trying to upload and let them figure it out based on the errors they would likely also see on their end.

You can reach them via <https://support.atlassian.com>.

Please keep us updated with your progress!

comments: author: Justin Goldberg
body: Thanks Hans. I had looked for that option at the time of posting but couldnt find it. I thought it was only on an upgraded version that we could lodge tickets like these.


Tags: cloud

confluence-cloud
Error when trying to view database
Asked by Justine Jordan:

I have been using/exploring the new Database feature in Confluence. I created one earlier today, and now I'm seeing an error

#### Uh oh. Something went wrong!
useSmartCard() must be wrapped in \<SmartCardProvider\> {#toc-hId-349691081}

I'm pretty new at all things Confluence, so I have no idea what this means and Google isn't helping. ![Screenshot 2024-07-29 at 5.30.32?PM.png](/t5/image/serverpage/image-id/338678i3C0A96A80A4488B2/image-size/large?v=v2&px=999 "Screenshot 2024-07-29 at 5.30.32?PM.png")


Answers:
author: Hans Polder
body: [@Justine Jordan](/t5/user/viewprofilepage/user-id/5555764) ,

I would suggest raising a support ticket with Atlassian, who will be able to look behind the scenes in your environment. You can reach them at <https://support.atlassian.com>

I have been using Confluence for a while and don't recognize that error message or parts of it - so it might be something Database-specific. And since that is pretty new, it could be a bug.


Tags: cloud

confluence-cloud

database
ConfiForms: Show Fields Depending on Number Selected
Asked by Rayman Bacchus:

My Question may be a little confusing, so please forgive me ahead of time.

I want to set up a Confiform and have a field so the user can select a value between 1 and 10. That part is simple enough to do. Basically, I want to know the number of "Scopes"

The part that is difficult for me to do (without introducing 50 fields) is that if the user selects 1 it opens up Fields like this:  

Scope 1

Question 1

Question 2

Question 3

Question 4

Question 5

The issue is that if the user selects the number 10 those 5 question have to be asked for each scope. So, if the user enters 10 as the number of Scopes it would repeat the same questions (1 - 5 above) for all 10 scopes.  

Is there an easy way for me to do this other than setting up Question 1 - 50 and hiding/unhiding fields dependent on the Scope field #?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Rayman Bacchus](/t5/user/viewprofilepage/user-id/4958603)

Each field must be defined in ConfiForms - have a ConfiForms Field Definition

So, you will need to introduced 50 fields if you want to design a form that collects 50 different inputs

Alternatively, this approach might be a better one - <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Smart+Multi-row+-+what+it+offers+and+how+to+use+it>

Alex

comments: author: Rayman Bacchus
body: THanks Alex! This is what I thought the answer would be.


Tags: confiforms

confluence-data-center

data-center
Table of contents page numbering
Asked by Efstratios Lazaridis:

Hello, i cant see the page numbers in my table of contents? Writing a tech documentation so need to have the pages as well! is there any workaround how to do this? " Scroll PDF Exporter for Confluence" is not an option since its payed app.


Answers:
author: Barbara Szczesniak
body: [@Efstratios Lazaridis](/t5/user/viewprofilepage/user-id/5553681) Welcome to the Atlassian Community!

You might want to check out these pages in the documentation:

* <https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/>
* <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>


author: Samuel Gatica
body: Hi [@Efstratios Lazaridis](/t5/user/viewprofilepage/user-id/5553681)

Please check similar issue here

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-Add-a-Table-of-Contents-when-Using-Numbered-Headings/qaq-p/1726831>

Best regards

Sam


Tags: cloud

confluence-cloud
Page cannot be created / Permission Issue
Asked by Behealilu:

Hello,

I just ran into an issue I can't resolve.

I recently set up my new DC Confluence instance and the issue is this:

After setting up all global and space permissions, it seemed to work fine. Now we've started testing with a few users, and they can't create new pages in their personal spaces, even though they have the required permissions to do so.

When they press "Create," the supposedly correct page opens, but upon closer inspection, there is no path on the left of the "draft" icon. Also, the profile picture is missing, and there is no grey "site title" text.

If I keep the "wrong" window open and grant Confluence Administration permissions to this user, they can press F5, and the Create Page view shows up correctly.

I feel like there is a redirect issue or something similar, but I can't find anything. Unfortunately, I'm not able to log onto the server itself right now. The only clue I have so far is a console message in the browser, which I can't find after granting admin rights:

Uncaught SyntaxError: Invalid or unexpected token (at batch.js?cefp_collab_enabled=true\&cefp_ed_perm=false\&cefp_is_admin=false\&com.appanvil.aura.license=true\&gatekeeper-ui-v2=true\&hostenabled=true\&locale=de-DE\&tc-license-setup=true\&user-logged-in=true:2645:153515)

Any ideas on what I can do to solve this issue?

Thanks and best regards,

Behealilu


Answers:
author: Behealilu
body: The problem could been indetified as some kind of a loading issue with the add-on aura. After disabling and then enabling it, the issue was gone.


Tags: confluence-data-center

confluence-server

data-center

server
How do I change the icon on what used to be a private space?
Asked by Forrest Anderson:

We are converting a private space to a group use space. The original creator of the private space has left the company, so I removed their permission and added myself as an administrator of the space.

I was able to edit the space name but I don't have the \[edit\] option to change the icon.

What else needs to be done to enable the \[edit\] on the icon for the space?


Answers:
author: Nicolas Grossi
body: [@Forrest Anderson](/t5/user/viewprofilepage/user-id/5522814) Welcome! You might take alook at this documentation: <https://support.atlassian.com/confluence-cloud/docs/change-your-site-and-space-logos/>

comments: author: Forrest Anderson
body: [@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185) Thank you for the feedback. I have read that document and the linked one here: <https://support.atlassian.com/confluence-cloud/docs/customize-your-space/>, however, even with space admin privileges I do not see the \[edit\] next to the space icon.


Tags: cloud

confluence-cloud
Atlassian integration with Azure AD
Asked by Ram Chodagam:

Need help on Atlassian integration with Azure AD


Answers:
author: Valerie Knapp
body: Hi [@Ram Chodagam](/t5/user/viewprofilepage/user-id/5533569) , welcome to the Atlassian Community and thanks for your question.

It should be possible to connect your Atlassian platform to you Azure Active Directory. Please check out the documentation here - <https://support.atlassian.com/provisioning-users/docs/connect-to-azure-active-directory/>

Have a look and let us know if you have any questions.

Cheers

comments: author: Ram Chodagam
body: Hi [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946) Thank you so much for the documentation ... so i am trying to get this done with my personal account as a poc and once successful , want to implement the same in corporate account . But the limitation i am seeing is we need a enterprise level account to accomplish this .. so any thoughts how can we do this with out a enterprise subscription .

Thanks

Ram


Tags: cloud

confluence-cloud
Does Confluence integrate with Workday
Asked by Kelly Kelly:

Are there any integration touchpoints between Workday and Atlassian? For example, if I build a project team and timeline in Workday, can that be updated automatically in Atlassian via integration? Or if consultants log time to tickets in Jira, can that data be sent over to Workday time tracking?


Answers:
author: Prabhu Palanisamy _Onward_
body: HI [@Kelly Kelly](/t5/user/viewprofilepage/user-id/5553592) - You can refer to this article of workday integration options. <https://community.atlassian.com/t5/Human-Resources-Professionals/Extensible-framework-to-call-any-Workday-Web-Services-from-Jira/ba-p/2695954>

Happy to answer any additional questions you may have.

Disclosure: I'm part of Onward. We build apps that integrate with various HR applications including Workday.


author: Shawn Doyle - ReleaseTEAM
body: There are Marketplace addons that can integrate with Workday. I like to stay marketplace vendor agnostic. However, here is one write-up in app-central.

<https://community.atlassian.com/t5/App-Central/Integrating-Workday-with-Jira-Service-Management-using-Custom/ba-p/2516870>


Tags: cloud

confluence-cloud

integration

workday
Using Confluence Smarter
Asked by amy.p@teachingstrategies.com:

Hello,

We have teams at our company that use SharePoint files as source documentation. Is there a way for Confluence to update SharePoint files for you?

Thank you,

Amy P.


Answers:
author: Laurie Sciutti
body: hello [amy.p@teachingstrategies.com](/t5/user/viewprofilepage/user-id/5445504) \~ I've not personally used any of these, but there are a few Marketplace apps that may address this need: [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=sharepoint](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=sharepoint)

comments: author: amy.p@teachingstrategies.com
body: Thank you so much ! I will take a look.


Tags: cloud

confluence-cloud
ORA-00904:"JOURNALENT0_"."TRIEDTIMES" invalid- Fail to upgrade confluence data center 7.3.3 to 8.5.5
Asked by giovanna_geraldo:

Hello, I'm getting error when I try to upgrade confluence data center 7.3.3 to 8.5.5.

First, I get error with team calendar plugin:

```
[Catalina-utility-1] ERROR com.atlassian.plugin.parsers.XmlDescriptorParser - There were problems loading the module 'job'. The module and its plugin have been disabled.
12:28:43.879 [Catalina-utility-1] ERROR com.atlassian.plugin.parsers.XmlDescriptorParser - There was a problem loading the descriptor for module 'job' in plugin 'Team Calendars'.
Job/trigger module descriptors are no longer supported. Use JobConfig modules instead. If this is an Atlassian plugin, please update to the latest version. You are currently running version 7.0.16.
com.atlassian.plugin.PluginParseException: Job/trigger module descriptors are no longer supported. Use JobConfig modules instead. If this is an Atlassian plugin, please update to the latest version. You are currently running version 7.0.16.
```

<br />

<br />

When I initialize confluence with "8.5.5/bin/start-confluence.sh --disable-all-addons", I get another error:  

```
12:29:03.840 [Catalina-utility-1] ERROR org.hibernate.engine.jdbc.spi.SqlExceptionHelper - ORA-00904: "JOURNALENT0_"."TRIEDTIMES": invalid identifier




https://docs.oracle.com/error-help/db/ora-00904/
12:29:03.865 [Catalina-utility-1] ERROR com.atlassian.confluence.plugin.PluginFrameworkContextListener - Upgrade failed, application will not start: Upgrade task com.atlassian.confluence.upgrade.upgradetask.SplitIndexUpgradeTask@2760d442 failed during the VALIDATION phase due to: could not extract ResultSet; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet
com.atlassian.confluence.upgrade.UpgradeException: Upgrade task com.atlassian.confluence.upgrade.upgradetask.SplitIndexUpgradeTask@2760d442 failed during the VALIDATION phase due to: could not extract ResultSet; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not extract ResultSet
```

<br />

Can you help me, please?


Answers:
author: Samuel Gatica
body: Hi [@giovanna_geraldo](/t5/user/viewprofilepage/user-id/5555522)

It appears that there was an issue during the database upgrade process.

Please review the following ticket for more details: <https://jira.atlassian.com/browse/CONFSERVER-65134>.

There are several workaround options available.

I hope this information is helpful.

Best regards

Sam


Tags: confluence-data-center

confluence-server

data-center

oracle
Can't import a space due to existing space key
Asked by Yi Meng:

Hi community,

I was trying to import a space into my Confluence cloud from another Confluence cloud instance. The action was failed and Confluence reported the space key exists. However, I checked my Spaces and also my trash, there is no such space with the same space key. How can I solve this problem?

Thanks,

Yi


Answers:
author: Shawn Doyle - ReleaseTEAM
body: If it's been purged from trash, then you may have to wait for the Cloud to do it's behind-the-scenes activities to have it truly be gone. I have seen this take a while.

Be sure you have truly deleted the space while you wait.

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>

Otherwise, you will need to put in a support ticket with Atlassian to clear it up or change the space key in the XML before importing.

comments: author: Yi Meng
body: I double checked my trash folder and it's empty. The space must have been deleted for sure. Maybe I just need to raise a support ticket to Atlassian to solve this. Thank you [@Shawn Doyle - ReleaseTEAM](/t5/user/viewprofilepage/user-id/815120)


author: Kristian Klima
body: [@Yi Meng](/t5/user/viewprofilepage/user-id/5420153)

Make sure you check <https://YOURSITENAME.atlassian.net/wiki/admin/trashed-spaces>

This is where trashed spaces go to ... wait until they're permanently deleted.

(As you're on a Free license, you're not entitled to get Atlassian support - sometimes, they make an exception :D)

comments: author: Yi Meng
body: Thanks [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) I've checked the place and it's indeed empty.

Maybe I will try to import the space into another Confluence space and move the pages to a new space with different key and then import to my Confluence again.


Tags: cloud

confluence-cloud