youngmon/atlassian-qna huggingface dataset:
Reply to address in recommended updates mails
Asked by Gregor Rosenkranz:

Hi.

We tried to change the "reply to" field in "recommended updates" and "status change" mails from confluence.

Where can we change this?

Please help.

Thanks.


Answers:
author: AnnWorley
body: You should be able to update it by editing the "From address" at Confluence Admin\>Mail Servers:

![Screen Shot 2017-08-04 at 3.41.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/4119i5C99133FB275A526/image-dimensions/646x302?v=v2 "Screen Shot 2017-08-04 at 3.41.11 PM.png")

However, it did not work for me, so I opened a bug: [From address ignored in Mail Server setup](https://jira.atlassian.com/browse/CONFSERVER-53120)

Please let me know if it works for you as it could be something with my email setup and not with Confluence.


Tags: email

reply
Error HTTP Status 500 after Confluence installation
Asked by Navadeep:

Hi ,

I have upgraded the Confluence Installation from 5.6.4 to 5.7.6.

I was not able to launch the Confluence after the upgrade. Here is the error screenshot. I have tried below solution. But this didnt workout.

1. Verify that Confluence has stopped
2. Delete the **felix** folder in C:\\Program Files\\Atlassian\\Application Data\\Confluence\\plugins-osgi-cache\\
3. Try starting Confluence

![Launching Issues.JPG](/t5/image/serverpage/image-id/3348i40A20368995DB9B3/image-size/large?v=v2&px=999 "Launching Issues.JPG")

Thanks,

Navadeep


Answers:
author: Nic Brough -Adaptavist-
body: What does the application log say is going wrong? Should be in \<confluence-home\>/logs . Might be worth a look at the server log too - catalina.out in \<confluence-install\>/log


Tags: upgrade
Get Page Title Variable to add to header and title page in PDF export
Asked by Anju:

The code below gets me a title page and a header "Header" but I need the header to have the page title. How would I get that variable?

```
.pagetitle h1 {
font-size: 36px !important;
margin-left: 250px !important;
padding-top: 300px !important;
page-break-after:always;
}

@page {
 @top-left {
 content: "Header";
 }
}

```


Answers:
author: Shannon S
body: Hi Anju,

You can use runningheaders to include the title in your PDF header. For example:

```
@page {@top-center {  content: element(runningheader);} }.pagetitle h1 {position: running(runningheader); }
```

For more information, [review running headers and footers](https://www.w3.org/TR/css-gcpm-3/#running-headers-and-footers). Let us know if you have any questions about that!

Kind Regards,  
Shannon

comments: author: Xavi Martinez
body: Yes, it works, but where can I get info about the runningheader or other parameter like version or date of document ??

Thanks


Tags: pdf
can't log on to confluence
Asked by Pedro Paulino:

I installed confluence on a hyper-v host. The address dhcp gave me was 192.168.1.205. The physical port died so i changed to to another port. After changing the port i was issued a new address, 192.168.1.29. I then reset the address to static and gave it the 192.168.1.205 address. I am now unable to log back on to confluence. I can ping the server and ssh to it.


Answers:
author: AnnWorley
body: How are you trying to log on? I am assuming you cannot access the login page at all, please let me know if that is not the case.

I am guessing you are using the IP and port, for example:

```
http://192.168.1.205:8090
```

Please ssh to the server and try a wget on the localhost and port, to see if Confluence serves the login page - here is an example of what the output looks like if the instance is running:

```
wget http://localhost:8090
--2017-07-19 14:50:31-- http://localhost:8090/
Resolving localhost... ::1, fe80::1, 127.0.0.1
Connecting to localhost|::1|:8090... connected.
HTTP request sent, awaiting response... 302 Found
Location: /login.action?os_destination=%2Findex.action&permissionViolation=true [following]
--2017-07-19 14:50:31-- http://localhost:8090/login.action?os_destination=%2Findex.action&permissionViolation=true
Reusing existing connection to [localhost]:8090.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: 'index.html'

index.html [ <=> ] 25.95K --.-KB/s in 0.02s

2017-07-19 14:50:32 (1.53 MB/s) - 'index.html' saved [26568]
```

If you can get a response locally then we will have narrowed it down to a networking issue.
Page Properties Report Does not Update Properly
Asked by Jessica Weissman:

I am trying to use a pair of separate Page Properties reports on a single page to report on completed and in progress items.

I tried using different page labels, but the results were that if a given page started with a given label, it was reported on forever as if it had that label. Removing the original label and substituting a new label had no effect. The page data still showed up in the report for its original label.

So I tried using an ID instead. Same result. Once a page had a given ID, it was reported on for the original ID, not the new ID.

Is this a known bug? Does the ghost of a page label remain with the page forever?


Answers:
author: AnnWorley
body: Did they reindex in the UI from this guide: [Content Index Administration](https://confluence.atlassian.com/display/DOC/Content+Index+Administration) or rebuild the content indexes from scratch as described in [How to Rebuild the Content Indexes From Scratch on Confluence Server](https://confluence.atlassian.com/display/CONFKB/How+to+Rebuild+the+Content+Indexes+From+Scratch+on+Confluence+Server).?

If they reindexed in the UI and it only helped temporarily then maybe reindexing from scratch would permanently eliminate the issue.

comments: author: Jessica Weissman
body: Did the version in the admin console - which is available to me. I'll ask the guys to try the rebuild from scratch solution.

Thanks, Ann.


author: David
body: Hi Jessica,

Did the re-indexing solve your issue ? I am experiencing similar a issue.

Thanks,

DB


author: Jessica Weissman
body: The admin console thing resolved it temporarily. I had to keep doing it every hour or so.

We had to rebuild the index from scratch (in the system admin tools) to get a permanent solution. No problems since we did that.


author: David
body: ok thanks !


author: Scott Beeson
body: How do you do this in 2023? All these instructions for indexing are either out of date or do not apply to cloud.


author: Jessica Weissman
body: Based on a hunch I had the search index regenerated on our installation. Problem gone temporarily. When I added another item qualified to be on the list, it was not added to the list.

AND I have the same page properties report macro on different pages in the same space. They show different results.


author: Jessica Weissman
body: If I copy a page and apply only the new label, MOST OF THE TIME but not all the time it gets reported on correctly.


Tags: page-property
Universal Wiki Converter
Asked by hiba mehri:

Hi ,

I m using Universal Wiki Converter and everytime i try to convert this error message appears :

"CONVERTER_ERROR Exception thrown by converter Xwiki.0050.clean-xml.class on page Presentation+for+Developers.WebHome. Continuing with next converter.

Conversion Status... NONE"

Is there a solution ?


Answers:
author: AnnWorley
body: The UWC isn't an Atlassian application so most of us have no experience with it. Please consider contacting Brian Thomas for support as suggested on the [Universal Wiki Converter](https://migrations.atlassian.net/wiki) page.


Tags: migration

universal-wiki-converter
Confluence permission limit read write on space doesn't works
Asked by Walter Castagno:

Hi,  
I created a space and I want that every new user can only read this space. For some users, I want to add "edit group" to allow editing (add new pages, modify existen pages, delete..).  
Confluence-users group is the default group automatically assigned at every new users. In "managing space permission" for this group I leave only "All - View" checkbox. The result is that users under this group can do anything on the space: read, edit, create, delete everything.... it seems that Confluence do not check permission! Is there another way to achieve my goal?  
Thank you  
Regards


Answers:
author: Walter Castagno
body: Hi,

I resolved following this: <https://community.atlassian.com/t5/Confluence-questions/Read-Only-Permissions-in-Confluence/qaq-p/378686>

But the secondo step is more difficult :-)

I've created a lot of pages hierarchies. For the read-only group I want to give a write permission to one hierarchy (root page and all child pages). Is it possible in confluence permission option?

thank you

Regards


Tags: permission
Confluence can't authenticate to User information in Jira
Asked by Philip Stamey:

We are in the process of migrating Confluence and Jira to a new server. Both have been installed and the original system information has been restored on the new server. The original system was set up for Jira to hold the user/password information for both.

Now, after the move, Confluence can not authenticate, but Jira can. I am sure it is because the Confluence is still trying to look in the old spot, but I can't reconfigure in web tools becasue I can't log in. So how can I change this to look at the new Jira server from commandline?

Thanks


Answers:
author: AnnWorley
body: The strategy I recommend is to log in with an admin from the Confluence Internal directory, then edit the JIRA User Directory in the UI to "point" at the new JIRA URL.

Here are the instructions for logging in with an internal Confluence admin: [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

I look forward to any follow up questions.
Confluence REST API token authentication
Asked by Jonathan F. Gingras:

I have an app that authenticates users using LDAP (Active Directory). We also use LDAP for Confluence authentication.

I'm using the REST API to integrate Confluence with our app and I'd like the API requests to be executed in the user's context. This would enforce that a user only does what he/she's allowed to do as well as make sure that new post created/updated with the API carry the user's "stamp".

It seems like the older API had a way of issuing request with token instead of basic auth (username/password) but I can't seem to find the correct way to do this now.

Is it at all possible? Would anyone have a suggestion for a different way to accomplish what I'm trying to?

One thing important to me is not to hold onto the user's password. I would pass is authentication credentials on login, directly to Confluence's API, without having to "save" it somehow to be used later on.

Thanks!

PS: Running Confluence 6.3.1


Answers:
author: Roman Bubiakin _Wombats Corp_
body: Hello [@Jonathan F. Gingras](/t5/user/viewprofilepage/user-id/1141440)

My plugin [API Tokens for Confluence](https://marketplace.atlassian.com/apps/1221350/api-tokens-for-confluence?hosting=server&tab=overview&utm_source=c "confluence server api tokens") generates tokens that could be used in integrations w/o exposing passwords. Also, it makes actions on behalf of the user (carry the user's "stamp").

Hope this is what are you looking for

Regards, Roman


author: Jonathan F. Gingras
body: Thank you Maksym, it points me in the right direction.


author: Maksym Fedoryshyh
body: [Confluence REST API](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/) does not provide a way of obtaining user tokens. You can still use [old xml-rpc api](https://developer.atlassian.com/server/confluence/remote-confluence-methods/) method calls for authentication and other actions you need.

Alternatively, in your application, you may try to login your users by sending user credentials to Confluence login page, and parsing response. You need to save "seraph.confluence" and "JSESSIONID" cookie values from response, and use them in you REST calls (just add them to cookies header of your requests). That may do the trick, but may not work in all cases.

Hope that helps.

comments: author: JCP-DevTools
body: Hello Maksym,

My confluence version is 5.0.3. Please suggest that our versions supports Rest APIs or not. what is seraph.confluence and jsessionid cokkie values? How to i get those values?How to use them in rest calls? Please explain in detail.


Tags: authentication

ldap

rest-api

token
What is the difference between confluence blueprint and a template?
Asked by Alana Fernando:

As per my understanding blueprints and templates are both the same.

as i undestood the difference is blueprints are default templates comes with confluence. templates are diffine by user.

am i correct? Or what is the clear difference?


Answers:
author: Robert Reiner _smartics_
body: A blueprint may be a page or space blueprint. I suppose you address page blueprints.

A page blueprint may have multiple templates. There is an [example](https://developer.atlassian.com/confdev/confluence-plugin-guide/confluence-blueprints/write-an-advanced-blueprint-plugin) where a blueprint wizard allows to select a template to create a page. But (at least in my experience) there is most often a 1:1 mapping of template to blueprint. I'd like to think of a blueprint as the whole bundle which includes for instance the page wizard. The template is only one part of that bundle.

There are also templates that may be defined by users in Confluence (without creating an add-on). AFAIK these are not called blueprints. But I do not use them.

\[Updated\] Here are pointers to information on the Atlassian website to this topic:

* [Blueprints](https://confluence.atlassian.com/doc/blueprints-323982376.html)
* [Page Templates](https://confluence.atlassian.com/doc/page-templates-296093785.html)

comments: author: Alana Fernando
body: thank you robert for the clear explanation


author: EPS Software Engineering AG
body: Hi Alana,

This comminity post ***Template vs Blueprint*** could also be useful: <https://community.atlassian.com/t5/Confluence-questions/Template-vs-Blueprint/qaq-p/190847>

Regards,  
Stephan


author: Magui Al Ahmar
body: Here is a very useful information:

<https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html>

comments: author: Alana Fernando
body: Thank you [@Magui Al Ahmar](/t5/user/viewprofilepage/user-id/1197871)
is it possible to add more than one attachment macro to one page?
Asked by Nanda Kops-Assendelft:

I would like to add two different lists to one page. Is that possible?

I use Insert 'Attachments' Macro. And two lists are visible on one page. But when I add a document in list 1, it also appears in list 2. Same when I delete files.


Answers:
author: Stephen Deutsch
body: Hi Nanda,

The attachments macro isn't simply a "box" that you can drag attachments into and have them be stored there. Instead, when you drag an attachment into the attachments macro, it is attached to the page, and the attachment macro displays all attachments by default, so that explains why it shows in both lists. In order to determine what is displayed in each list, you'll have to change the options:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/3325i022AD994451B17EC/image-size/large?v=v2&px=999 "image.png")You can filter each list according to the filename or by labels attached to the attachments. You can set these up by clicking on the attachment macro in the editor and choosing the "Edit" option.

So while there's no way to do exactly what you're looking for, you can still set up attachments to show in one list or the other.

comments: author: Nanda Kops-Assendelft
body: Great! Thanks for your anwer. Works fine with labels.
Share space between organizations or individual external users
Asked by Salva:

Hi,

We would like to have a shared confluence space between other organizations or even with individual users that are not part of Atlassian.

Is this something possible?

If not, any ideas about how to do this?

Many thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: There's a couple of options.

First, have a space that is visible to the users you set up for those organisations and individuals. You'll need to check over your existing spaces to ensure that you do not accidentally grant them access to other spaces. (For example, if you use "confluence users" to say "can see space" and you put them in that group to let them log in, they will see too much)

Second, allow anonymous access to that space. They won't need to log in to be able to see it. Two caveats - don't allow "write" for anonymous, or you will end up with untracked and possibly malicious edits. And anonymous means "everyone who can see your confluence", not just your list of organisations and individuals.

comments: author: Salva
body: Thanks for your quick reply.

The second options is not valid since open spaces will be "visible" for anybody on Internet (and we do not want that).

About the first option you mentioned, I'm think you misunderstood it.

Imagine that our organization is <https://Organization1.atlassian.net> and we have there an space that we want to share with users from https://Organization2.atlassian.net .

Is it possible to create a group with people from Organization2 and configure their rights?

Thanks!


author: Nic Brough -Adaptavist-
body: Yes, that's what option 1 was. You'll need to add the people from Organisation2 into your user directory for the Confluence you want them to see, then add them to the space you want to share.


author: Salva
body: Perfect!

How can I add people from other organization? I have been searching for it but I could not find anything


author: Nic Brough -Adaptavist-
body: Go to user management and create new accounts for them.


author: Salva
body: Ah ok, thanks!

I was thanking in something like organization2::user or something so there is no need to create the account (and therefore there is no need to pay extra money for users).

Many thanks


author: Nic Brough -Adaptavist-
body: No, the Atlassian licence is users on a service, not "user can use every Atlassian system everywhere"


author: Salva
body: Many thanks for your answers!
Inventory IT integrated with JIRA
Asked by Juan Mar?a L?pez S?nchez:

We want an IT Inventory software like OCS to integrate with JIRA.

We know Insight and Insight Discovery add-on but it's not enought.

Any help about Inventory software (professional) integrated with JIRA?

Best regards


Answers:
author: Nic Brough -Adaptavist-
body: You say "it's not enough", which implies that you've looked at Insight and found it lacking. It is currently the most tightly integrated with and best Asset system for JIRA, so you'll need to do some more thinking.

I can't begin to tell you about other systems because I don't know:

* What else you need. The stuff Insight doesn't cover for you.
* What you want from "integrate"


author: Rafael mello
body: hello, how did you do this integration?


Tags: asset-management
Confluence: connect to external SQL database and display results as dashboard or in tabular format
Asked by Rajesh Selvam:

hi Team,

How can i connect to an external SQL database \[testrail \] and display the query results in confluence as a dashboard or in Tabular format.

here i do not want to use any add-on like ([SQL Plugin for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.sql), [Play SQL Base](https://marketplace.atlassian.com/plugins/com.playsql.playsql-base-plugin), and [PocketQuery](https://marketplace.atlassian.com/plugins/de.scandio.confluence.plugins.pocketquery)).

is there a code snippet /steps that i can refer to

Thanks


Answers:
author: David at David Simpson Apps
body: Your options are:

* Use an existing add-on
* Write your own new add-on

Confluence is basically a documentation platform that is extensible with add-ons.

When it doesn't do what you need, you can bend it you your needs with either *time and knowledge* (build your own add-on), or *money* (use someone elses add-on).

Any of the add-ons you suggested above could help.

comments: author: Rajesh Selvam
body: thanks for your reply .

in forums, its says php is not supported

can you guide me on the scripting language /language name that supports so that i can achieve this


author: David at David Simpson Apps
body: Assuming you're using Confluence Server, you'll need Java skills :)


author: Harshit Manchanda
body: Hi David can you explain how using Java can we do the same.. [@David at David Simpson Apps](/t5/user/viewprofilepage/user-id/781462)
confluence database table question
Asked by Anderson Hsu:

Dear Support Team,

How can we find how many pages added/modified/deleted in a month? Is there sql command which we can use for the application ? Thank you.


Answers:
author: Stephen Deutsch
body: Hi Anderson,

To find how many pages were deleted in a month would probably require SQL, but you can figure out how many pages were created or modified in a month using the standard search.

Last modified:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/3322iB7B20A10F5090215/image-size/large?v=v2&px=999 "image.png")

Created:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/3323iCBDF3484DB1DD355/image-size/large?v=v2&px=999 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/3324i7601D04AD94A86DE/image-size/large?v=v2&px=999 "image.png")


author: Anderson Hsu
body: Dear Stephen Deutsch,

Thanks for your kindly reply. But I can not find custom option at seach function as shown as below, although I use administrator account login in

![custom.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/3332iBB9B920DD3AD484C/image-size/large?v=v2&px=999 "custom.jpg")


author: Anderson Hsu
body: Additional information: Our confluence version is 5.10.8,
Single Page PDF Export with Title Page
Asked by Anju:

With the code below I'm getting a simple title page. I want to add an image too above the page title. How would I go about adding the image to the title page?

```
.pagetitle h1 { 
font-size: 36px !important;
margin-left: 250px !important;
padding-top: 300px !important;
page-break-after:always; 
}

@page {
 @top-left
 {
 content: element(runningheader);
 }
 @bottom-left {
 content: "Company"; 
 font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;
 font-size: 10pt;
 }
 @bottom-right {
 content: "Page " counter(page) " of " counter(pages);
 font-family: ConfluenceInstalledFont, Helvetica, Arial, sans-serif;
 font-size: 10pt;
 }
 /* Generate border between footer and page content */
 border-bottom: 1px solid black;
 border-top: 1px solid black;
 }

```

Also, how would I add a header to the pages? I want the header to have the page title in it.


Answers:
author: Steffen Heller
body: Adding a header with the page title in it:

```
.pagetitle h1 { 
position: running(runningheader); 
}

@page {
@top-left? {
content: element(runningheader);
}
}
```

Problem is, "Adding an image to the page title" and "Adding a header with the page title in it" can't be used together because they both do the same thing, they take the content of ".pagetitle h1" and move it to another place (the title page or the header).

And if it has been moved with one of them, it is not there anymore for the other one.

comments: author: Nanda Kops-Assendelft
body: Hi Steffen,

Can you tell me how to put the title in the middle?

@top-center does not react....

Thanks.


author: Steffen Heller
body: @top-center should be correct.

You need to give more information:  
Complete code, what does "not react" mean?


author: Steffen Heller
body: Adding an image to the page title:

```
.pagetitle h1 { 
font-size: 36px !important;
margin-left: 250px !important;
padding-top: 300px !important;
page-break-after:always; 
background-image: url('/download/attachments/.../bgimage.jpg'); 
background-repeat: no-repeat; ?
background-position: 150px 100px; /* distance from left and top */ 
}
```


Tags: css

html

pdf