youngmon/atlassian-qna huggingface dataset:
How to copy Trello board on iOS?
Asked by Y Kuo:

I have a project template board that I want to copy. But there seems to be no copying board feature on iOS trello. Any ideas?


Answers:
author: somethingblue
body: Hi Y,

From the [Trello for iOS knowledge base](http://help.trello.com/category/846-trello-for-ios) it doesn't appear that is a feature either. At this point I would recommend going to [JAC](https://jira.atlassian.com/secure/Dashboard.jspa) and creating a Suggestion ticket to have this feature added.

If you do create a Suggestion ticket on [JAC](https://jira.atlassian.com/secure/Dashboard.jspa) please post the link here so the Community can vote on it and add impact to the feature request.

Cheers,

Branden

comments: author: Y Kuo
body: Which project should I select under CREATE feature request box?
set card notifications for the actual due date/time instead of 24hrs before the due date/time
Asked by Jeremy Plum:

how can I set card notifications for the actual due date/time instead of 24hrs before the due date/time?


Answers:
author: Matthew N
body: Hey Jeremy

Unfortunately, there's not a way to change the timing of the due date notifications within Trello. You could link your Trello due dates to an external calendar and change how you're notified that way, if you'd like. For this, I'd recommend checking out Trello.cronofy.com to link the calendar.

comments: author: Matthew N
body: Jeremy- Another option would be to add [Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)to your Trello board. Then use a command to write a comment and mention you. The command would be something like

*the moment a card is due, post comment "@{creatorusername} This card is due!"*


author: Jeremy Plum
body: Thanks Matthew, I'll give those a try.
macOS Desktop Solid Background Opacity
Asked by oyed:

Hi, so my boards all use a solid background colour, and I've been trying to use the Desktop App for macOS that was recently released, however when using a non-image/custom background, it applies a slight opacity to it, which means you can see through the window. It's very distracting and completely and utterly pointless, and there are no options to disable this behaviour.


Answers:
author: Maarten Cautreels
body: Hi Oyed,

I'm using the desktop app myself and I didn't notice it until now. Unfortunately I haven't found an option to disable it.

You can suggest new features to the Trello team as described here: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>

Hope this helps.

Best,

Maarten


Tags: desktop

mac
My client info is showing up in google. How can I fix this?
Asked by Leigh Aberle:

Hi there,

When my clients google themselves the board I have put them on pops up. The board is private so you can not see anything besides phone numbers names and emails but that is what is PRIVATE! I am really trying to stay calm here but one of my clients mentioned it to me and I have got to get this resolved ASAP. Please help.

Thanks in advance,

Leigh Aberle


Answers:
author: Gregory Van Den Ham
body: Referring to <http://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team>

Was the setting ever public? If so, you may need to contact google to remove the search results. <https://support.google.com/websearch/answer/6349986?hl=en>


Tags: google

privacy
Unable to assign a bitbucket commit to a trello issue anymore
Asked by Efi Merdler-Kravitz:

Hello,

After enabling the trello support in bitbucket I'm unable to attach any issue to a commit. I'm always getting a request to authorize my account and that's it, in an infinite loop.

Please advice.

Thank you


Answers:
author: Mike
body: Hi Efi,

To be clear, is what you're experiencing happening in Bitbucket? Or is it happening in Trello? If this is happening in Trello, it may be easier for you to reach out to us directly at <https://trello.com/contact>, and we'll be able to look into your account to see what's going wrong.

If it's in Bitbucket, we can move the question over to their section!
Power-Up to Jira (and back sync) field details
Asked by gilspencer:

Is there any documentation on exactly what is "synced" in the Power-Up to Jira. Seems like things get duplicated in this power-up (like comments don't seem to be synced, so you could potentially have two separate threads going in two places on essentially one issue/task/car) workflow.

Has anyone found a way around this pretty significant CON to connecting Jira to Trello where using non-3rd party OOTB Atlassian/ power-up functionality? (since I believe the point Atlassian makes is to allow teams to stay in the tool that works best for them but still connect everyone/everything for open communication.)


Answers:
author: Mike
body: Hi Gilda,

That's right, comments on either side are not transferred. To be clear, the Jira Power-Up does not sync anything to Trello. You can think of it as more of a connector service than anything, and it will show live details from an attached Jira issue on a Trello card:

![file-MQbr9OmVLZ](https://community.atlassian.com/t5/image/serverpage/image-id/6463iA314259308720863/image-size/large?v=v2&px=999 "file-MQbr9OmVLZ")

We've got more information on the Jira Power-Up here: <http://help.trello.com/article/1081-using-the-jira-power-up>


Tags: addon-com.atlassian.jira.trello

atlassian-marketplace

jira

power-up
Why are the board menu radio buttons not showing up?
Asked by Vaughan Lacharite:

I can open a board and see the menu along the right hand side, and if I hover over the righthand side of the board "close the menu board" appears under the cursor, but when I pull away there is no button there. If I click "more" on the menu board the same thing happens with the righthand side, but on the lefthand side I can hover and it shows "go back"but I still do not see the button when I pull away.


Answers:
author: Matthew N
body: Hey Vaughan,

Can you please try this in another browser to see if you experience the same?   

If you see the actual options and don't experience the same, then I bet it's a browser issue, and if you clear the cache/cookies from the browser, the functionality will be restored.

Let me know how this goes!

comments: author: Vaughan Lacharite
body: Great, using another browser solved the problem. I will clear the cache/cookies from the other browser and sure it will work. Marvelous- Thanks Matthew
Using Trello with Bitbucket
Asked by Shannon Welch:

I'm a PM, new to the digital world. We currently use Bitbucket to track issues across the various sites that we manage. I've recently learned about the Trello integration with Bitbucket, and think that there could be some good uses, but am having issues with trying to figure out the best way to utilize.

1. Do you use Trello with Bitbucket? How do you integrate?

2. We utilize BB issues, is there a way to make an open issue a card that I can then track?

3. Do boards have to be specific to a repo or can i make one board that will allow me to track all open issues across BB?

Any and all suggestions would be greatly appreciated!


Answers:
author: Mike
body: Hi Shannon,

I'll let other Community members address #1, but I can speak to the others.

Right now, the Bitbucket Power-Up will only allow you to attach a Bitbucket branch, commit, or pull request to a card, create a branch from a card, or track the status of a pull request from the front of a card.

You can associate as many repos as you like when you enable the Power-Up, so it can span across all of Bitbucket.


Tags: bitbucket

project-management
Change dimensions of Jira toolbar icons
Asked by Tobias:

Hello guys,

how can I change the height of the following jira icons.

After the update they have the dimensions 24x24px but in my old stage they were 16x16px. I customized many of the jira design with the announcement banner but the dimensions of the icon I didn?t change.

So what is the expression to change these icons (e.g. screenshot).

![2021-01-08 18_24_15-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/124757iB560BF6990F521E4/image-size/large?v=v2&px=999 "2021-01-08 18_24_15-Window.png")

Thank you in advance.

Cheers,

Tobias


Answers:
author: Fadoua
body: [@Tobias](/t5/user/viewprofilepage/user-id/4045027)

Check the following answers, they may help you achieve the size you are looking for:

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-increase-the-height-of-the-Top-Menu-Bar/qaq-p/108443>

Please try it in a test instance first.

Best,

Fadoua

comments: author: Tobias
body: Hi Fadoua,

I will try this, thank you.


Tags: announcement-banner

confluence-server

html

icon

jira

jira-software

server
Mailtoo Template
Asked by Artak Melkonyan:

Hello,

I like to add a Mailto-Template in Confluence.

Only one Click and the Mail (Outlook) is filled with the subject, CC, body etc.

My Start:

mailto:LastName.FirstName@company.com?subject=Here%20is%20the%20Subject?

I dont know how to make a passage between the lines


Answers:
author: Artak Melkonyan
body: mailto:firstName.Lastname@company.com?subject=Mail%20Data%20-%20Firstname%20Lastname\&cc=firstname.lastname@company.com\&body=Hi, your

how can I edit the body field?

I want to do a passage Hi, {passage} your Mail is ready.

It doesn't work with \\\\ or "enter"
Shared link not working with Anchors
Asked by Kelly:

Hi all -

I'm hoping that some one may have an answer for this. I'm able to get the URL to work and go to the anchor if I use the page name. However, if the page was to be moved/renamed this will break.

Is there anyway to use the permanant shared link? I've tried all different ways, and nothing seems to work. I basically have a very long wiki page with anchors, and I want to link from a document outside of confluence to a specific area on my wiki page.

I'm using a Horizon's platform Atlassian Confluence 6.13.4

**Example that works using the Page url:**

<https://horizon.mycompany.com/docs/display/spacekey/page+title#pagetitle-anchor>

**Example that I'd think WOULD work using the permanent but does not:**

<https://horizon.mycompany.com/docs/x/Dsv988#Dsv988-anchor>

note: /x/Dsv988 is what I'd get for the shared url as the page name.

Does that make sense?

Also - links are for just an example, so not a real page obviously :)


Answers:
author: Joshua Sneed Contegix
body: Hi Kelly,

Try using the [Anchor macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-anchor-macro/). Cheers!

comments: author: Kelly
body: I did. the anchor macro is on the page, and linked. The issue is getting the URL to work using the 'shared" shortened vs the browser w/the page name. If the page name would be changed, or moved than the anchor links would break right?


author: Kelly
body: The only thing I've found to come close to working is if I do this:

[https://horizon.mycompany.com/docs/x/Dsv988#pagetitle-anchor](https://horizon.mycompany.com/docs/x/Dsv988#Dsv988-anchor)

Which if the page would be renamed/moved it would get me to the top of the page, but not to the area I anchored.


Tags: cloud

confluence-cloud
How can I edit different Site welcoming messages for different user groups?
Asked by Sophia R_:

I need to customize messages for different user groups (for authorized users and for not authorized users). Please help me to find this function.


Answers:
author: Davin Studer
body: What do you mean by unauthorized users? Authorization within Confluence is defined by space permissions. f you do not have permissions to a space you will not be able to see it or any of its pages.

comments: author: Sophia R_
body: In our Confluence there is several spaces visible for unauthorized users (for company partners). And we need one welcoming message for company partners and another for authorized employees.


author: Davin Studer
body: Out of the box there isn't a way to do this. However, there is the [Visibility app](https://marketplace.atlassian.com/apps/202/visibility-for-confluence?hosting=cloud&tab=overview) in the marketplace that could do what you want. It has show-if and hide-if macros that will allow you to show or hide certain content based on things like user or group.


author: Sophia R_
body: Thanks!


Tags: cloud

confluence-cloud
Confluence Trial License After February 2, 2021
Asked by Den Denis:

Hi there!

I have a question about trial License for Confluence after February 2, 2021.

Sometimes we need to present to our customers what is Confluence till they decide to purchase Confluence, that is why we request Trial License for on-premise installations.

So can we request Trial License for Confluence after February 2, 2021 for on-premise installations??? It's very important for us.

Thanks in advance.


Answers:
author: Thiago Masutti
body: Hello [@Den Denis](/t5/user/viewprofilepage/user-id/4215743)   
Happy new year!

With the changes that Atlassian is implementing to on-premises installations, we will still keep the Data Center deployments, and we are making important investments to this.

Similarly to the Server deployment, you can request trial licenses to test Data Center.  
More information can be found in this [Data Center licensing FAQ](https://www.atlassian.com/licensing/data-center).

After February 2nd you will still be able to request trial licenses for **Confluence Data Center**.

Let me know if this answers your question or if you need any additional information.

Kind regards,  
Thiago Masutti

comments: author: Den Denis
body: Hello [@Thiago Masutti](/t5/user/viewprofilepage/user-id/1209618) ! Happy new year!

Thanks for your answer!!!


author: Stiliyan Savov _Nemetschek Bulgaria_
body: Hello. I hope you dont' mind to use this thread to ask a similar question. [@Thiago Masutti](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1209618) ,what about Crucible ? It doesn't have Data Center version.. so would it be possible to generate server trial license for demonstration purposes?


author: Thiago Masutti
body: [@Stiliyan Savov _Nemetschek Bulgaria_](/t5/user/viewprofilepage/user-id/1237372)

Fisheye and Crucible remain untouched with these changes: <https://confluence.atlassian.com/fisheye/fisheye-and-crucible-are-in-basic-maintenance-mode-987143949.html>

Regards,  
Thiago Masutti


author: Stiliyan Savov _Nemetschek Bulgaria_
body: [@Thiago Masutti](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1209618) , I am aware of that publication.. But I didn't see anything specifically about the trial licenses so that's why I am asking. Thanks for the reply!


Tags: confluence-server

server
Automate list items generation to create pages plus drag and drop function.
Asked by Sandy Ashraf:

Hello,

i'm having trouble figuring out if it's possible to do this in Confluence:  

1. Create a board similar to a Kanban and being able to drag and drop the projects between the status boxes.

2. Adding a list item (project) to the board, automatically creates a page for it.

3. Dragging and dropping a project in between status would also change the project status in the corresponding page.

i already suggested Jira, but where i work, the refused Jira usage as it's a bit complicated to employees. Thank you in advance!


Answers:
author: Mykenna Cepek
body: Standard Confluence (no Apps added) cannot do this.

If you have both Confluence and Trello, then Confluence supports what you want natively. If Jira is too "complicated", Trello might be a better fit. More information on that here:

<https://support.atlassian.com/confluence-cloud/docs/use-trello-and-confluence-together/>

I was able to find a Confluence App that might support your needs:

<https://marketplace.atlassian.com/apps/1223150/plana-agile-planner-for-confluence?hosting=cloud>

Adding this App to your Confluence looks like it will cost about $0.55US per-user/per-month (based on *all* not-disabled Confluence users). I'm not sure if it will feel less "complicated" to your users. But there is a 30-day free evaluation where you can try it out and see.

comments: author: Sandy Ashraf
body: Thank you so much for the help :) I'll take a look on Trello!

Kind regards


Tags: confluence-server

server
Live search Macro
Asked by Fatih:

Hello together,

we are using Version: 3.1.5 Vendor: [Atlassian](https://www.atlassian.com/) of the confluence live search macro.

If we are searching a page in a space like "Test123" (include some attachments), the search are showing us first the attachments and last the page "Test123". In this case the page "Test123" has all needed information.

How we can fix this?


Answers:
author: Dominic Lagger
body: Hi [@Fatih](/t5/user/viewprofilepage/user-id/4215675)

Do you really use version 3.1.5 from confluence? This is a really old version.

Nevertheless, I assume you want to see the "Test123" page on top?

You cannot influence the search result order. What you can do is do add the type parameter to just search for pages, not all content. Then, no attachment is beeing showed in the search results.

Regards, Dominic

comments: author: Fatih
body: Dear [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600)

We are using Confluence version 7.6.2 and Live search macro version 3.1.5.

Yes i need Test123 on top because it is the page with the most important information. However, i need also the attachments from Test123.

Thank you for your answer.

Have a nice day!

Regards, Fatih


author: Dominic Lagger
body: Hi [@Fatih](/t5/user/viewprofilepage/user-id/4215675)

Thanks for the additional informations.

As described, the search result order can't be changed. Therefore, I don't know what else you could do.

The only thing I can imagine would be the search itself: The livesearch macro shows just a few results, when you hit ENTER, then the full search opens.

Regards, Dominic


Tags: confluence-server

server
Must I delete the test version for cloud, if the runtime time is over?
Asked by Anne Eichhorn:

Hi,

I create a Cloud-Site, because we want to migrate our Confluence into Cloud.

Now, the time for testing a the free Cloud site is over.

Do I have to delete the created Confluence page or is it no longer possible to edit it after the runtime has expired?  
When the free version expires, will there be any costs if I don't interact?

Thank you,

best regards

Anne


Answers:
author: Jack Brickey
body: Hi Anne, to be clear are you saying you had a Free test instance stood up and no longer need and simply wonder if you need to take any action? If so, no you do not. It will eventually be decommissioned based on inactivity. You likely will receive an email notifying you of this several weeks from now. With that said you certainly could be a 'good citizen' and open a support ticket with Atlassian billing to notify them.

comments: author: Anne Eichhorn
body: Hi Jack, thanks for reply. Yes, I don't need this page anymore. It was a free version. I just wanted to check some settings for a specific migration in a few weeks' time.  
Regards,  
Anne


Tags: cloud

confluence-cloud

free

test
Confleunce LucidChart plugin unable to update auto update icon just spins
Asked by Rob Dempsey:

Hi

On a confluence page I insert a diagram from LucidChart. The diagram inserts fine so connectivity to LucidChart works. When I try to update the Auto Update feature

"Automatically update this diagram with changes made in Lucidchart. "

I try and save the changes but the icon just spins infinitely

Any help

Rob


Answers:
author: Euan Withersby
body: Did you get anywhere with LucidChart on this, Rob?


author: Fadoua
body: [@Rob Dempsey](/t5/user/viewprofilepage/user-id/1172397)

If everything else is working fine in Confluence, that means the problem is the plugin.

If it is the case, you will need to reach out to the vendor. They will be able to assist you.

Best,

Fadoua


Tags: cloud

confluence-cloud

lucidchart
Whitelist does not block content in the HTML Makro
Asked by Felix Janson:

Hello,

we want to use the Confluence "HTML" Makro, to insert external Content into our Confluence. Of course we can not allow every website to be included in our Confluence because of the danger of Cross Site Scripting.

In the General Configration there is a Whitelist where you can insert websites you want to allow access. This Whitelist is not working together with the HTML Makro - so it doesn't matter what websites we add to the whitelist, it is possible to include every script into the HTML Makro.

Is there a way to connect the HTML Makro with the Whitelist or why are the Whitelist and the HTML Makro not working together.

For us it would be very useful if we can block unauthorized code in the html Makro.

Kind Regards

Felix J.


Answers:
author: Thiago Masutti
body: Hi [@Felix Janson](/t5/user/viewprofilepage/user-id/4074771)   
Happy new year.

The [allowlist](https://confluence.atlassian.com/doc/configuring-the-allowlist-381255821.html) feature in Confluence is tied to a few functionalities, including the [HTML Include Macro](https://confluence.atlassian.com/doc/html-include-macro-169120653.html).

The [HTML Macro](https://confluence.atlassian.com/doc/html-macro-38273085.html) doesn't rely on the allowlist feature, so the best option is to use the HTML Include.

The possibility of Cross site scripting with the HTML Macro is one of the reasons why it is disabled by default.

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Unable to open confluence page link directly from outlook
Asked by Janaki.R:

Hello Everyone,

In our confluence there is one page and these page link will automatically generate from oracle to approver email for reference, when approver is trying to open that link directly from outlook it is throwing an error "page not found", but if we paste the same link in browser then the page is getting opened, and also if we are directly copying the page link from confluence and sending that link in a email then the user is able to open that link from email. And the other page links which are generating automatically from oracle are getting opened from the outlook itself, please help us.

Thanks,

R.Janaki


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Janaki.R](/t5/user/viewprofilepage/user-id/3740636) ,

If you want to be able to view a Confluence calendar in Outlook, you can do so by adding a special URL created in Confluence. To do this:  

* Open the Confluence page with the calendar.
* Select the down arrow next to the calendar's name.
* Select Subscribe to open the Subscribe to Calendar window.
* Copy the URL.
* In Outlook, select Tools/Account Settings. This opens the Account Settings window.
* Select the Internet Calendars tab.
* Click New to open the New Internet Calendar Subscriptions window.
* Paste the URL into the empty field.
* Click Add to close the window. You should now see the URL listed in the lower pane.
* Click Close. You should now be able to see your Confluence calendar alongside your normal Outlook Calendar.

Regards,

***Soumyadeep***


Tags: confluence-server

server