youngmon/atlassian-qna huggingface dataset:
Jira Align pricing according to our company
Asked by Rahul Pardeshi:

hi team

we are around 500 users and using Jira software premium package monthly bill.

are company is looking forward to have 'Jira Align' license. can you please help us on urgent basis on the same.

Regards

Rahulsingh Pardeshi

Jira Administrator


Answers:
author: Jean Henson
body: Hi Rahul!

I also recommend that you look for a partner that has experience in implementing Jira Align. Jira Align is a much more sophisticated tool than what Jira is and requires someone with knowledge of Jira Align and how best to implement based on your organizations process and procedures.

Feel free to reach out and I am happy to chat further.

Thanks

Jean

Director, Business Agility - Aligned Agility


author: Elizabeth Wheeler
body: If you have an existing partner they will certainly be glad to help you with a solution that meets your needs. Otherwise, I recommend searching the partner directory and talking to a few to see who fits your company culture.
We are planning to integrate Smartsheet to Jira Data center
Asked by Anil:

Hi Team,

We are planning to integrate Smartsheet to Jira Data center. Can anyone did this integration before, please share the information with us.


Answers:
author: Jamie Giantonio
body: [@Anil](/t5/user/viewprofilepage/user-id/5143224) You may want to post this question over in [the Jira Community](https://community.atlassian.com/t5/Jira/ct-p/jira). There are a few threads over there around Smartsheet integration


Tags: jira-data-center
How to wire together Jira and Jira Align for CapEx
Asked by Stephanie Davis:

It's clear how you can mark an Epic and a Feature as CapEx or not. **What's not clear is how does Align know which Stories within a capitalizable Epic and Feature are CapEx or not?** As we know, not all Stories within a capitalizable Epic and Feature qualify as CapEx.


Answers:
author: Jennelle Stearns
body: [@Stephanie Davis](/t5/user/viewprofilepage/user-id/5152002) Jira Align only determines the capitalized spend at the Feature Level. Marking it Capitalized at the Epic level is basically saying there are going to be features under this Epic that are capitalizable. If you have a need to capture capitalization at the story level, I would recommend you do so in Jira since it is usually considered the system of truth at this level.. The reason is that we don't always bring in all the Story Issue Types in Jira Align or have all your programs and teams in Jira Align so you may not have a complete picture of all the stories that may be capitalizable.
Unable to change Primary program : Showing incorrect Primary program
Asked by Annu Bhatt:

we are trying to remove the value of Additional Programs field. Once we remove the value it appears again after few minutes. Also, even after removing the additional program field, we are unable to change the value for Primary Program.  
Also, we are getting this message in Audit log. we tried Jira sync twice and even then receiving this message in audit log.  
Please suggest if I am missing something.![Screenshot_86.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241184iD5619102691D6B4C/image-size/large?v=v2&px=999 "Screenshot_86.jpg")![Screenshot_87.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/241183i09ED744D27F40176/image-size/large?v=v2&px=999 "Screenshot_87.jpg")


Answers:
author: Jennelle Stearns
body: [@Annu Bhatt](/t5/user/viewprofilepage/user-id/5036462) Take a look at the audit log and verify what the primary program and additional program were prior to receiving this message. Change it in Jira Align so it matches. Then put an extra . at the end of the description (just trying to force a sync from Jira Align to Jira). Once it successfully syncs, if you want to change the primary program, move it to the correct project in Jira (and allow it to sync). You should then see the primary program update correctly. Finally, if you want to remove the additional program, ensure you don't have stories for that additional program and your primary program rolling up to the same Jira Epic. If you do, then create a separate Jira Epic (so you have 1 Jira Epic in 1 program and another Jira Epic in another program. Then link the stories to the correct Jira Epic. Once you have completed this, you should be able to successfully remove the Additional Program. If you still run into issues, I would recommend opening a Support ticket.
Change Issue Type, is now asking me for a 2 step Move Process. How can I revert to instant change?
Asked by petru bumbar:

Change Issue Type option for an issue type used to be instant. Now its asking me for a 2 step Move Process. How can I revert to instant change without the approval process? Please if anyone can help me with this?  
![f1 (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/249776i5FE8E14BE76E5721/image-size/large?v=v2&px=999 "f1 (2).png")  
![f1 (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/249775iBC30E45CA7212B96/image-size/large?v=v2&px=999 "f1 (1).png")


Answers:
author: Mikael Sandberg
body: This happens if the two issue types are using different workflows, the only time you get the instant change is if both issue types are associated with the same workflow.

comments: author: petru bumbar
body: Thank you very much, I'll check which issue type had his workflow changed.


author: petru bumbar
body: If possible is there a way to see if different workflows are in use? I see the same one for all issue types.


author: Mikael Sandberg
body: If you go to Project settings \> Workflows you should see all the workflows used and which issue types are associated with each workflow.


author: petru bumbar
body: I'm working on a Software Project (type),  
All issue types are on the same workflow.  
I went into Issue Types -\> Edit Workflow and its the same workflow for all 10 different issue types.  

But I still get the issue where if I try to instant change I need to do the verification.  
Thank you for all the help.  
![PSettings.png](https://community.atlassian.com/t5/image/serverpage/image-id/249917iD39D6E0B0C59C332/image-size/large?v=v2&px=999 "PSettings.png")


author: Nic Brough -Adaptavist-
body: It's fields as well as workflows by the way.


author: petru bumbar
body: Fields?  
Issue fields - <https://confluence.atlassian.com/adminjiraserver/issue-fields-and-statuses-938847116.html#Issuefieldsandstatuses-Issuefields>  

These ones or others?  

Also if these ones, what kind of change in fields could prompt this action? I'm asking so I know where, how to check for each issue.


author: Nic Brough -Adaptavist-
body: **All** of your field configurations need to be the same.


Tags: advanced-roadmaps

issue-type
Why I can't find the Dependency style setting.
Asked by ??:

I can't find the dependency style setting in the Configuration of plan roadmap function. Can anyone tell me why?

![Dependency style.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/249433i10DD9765B95AB3B9/image-size/large?v=v2&px=999 "Dependency style.PNG")


Answers:
author: Irina Mosina _TechTime_
body: Hi,

You might be on the Data Center version and not Cloud. Can you share the screen shot of what you see ?   

Irina

comments: author: ??
body: Hello,

My screen shot attached.

Thanks for your quick response.

![My setting.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/249450i32A270849DC1B708/image-size/large?v=v2&px=999 "My setting.PNG")


Tags: advanced-roadmaps

cloud
JQL for subtasks in a specific status
Asked by ray:

I'm in search of a possibility to filter out issues with a subtask. Those subtasks should by in status analysed.

I was thinking about: issueFunction in hasSubtasks() AND status = analysed

But when I use that JQL, it will look for Story issues in analysed with subtasks. But I need Story issues with subtasks which are in analysed.

Is it possible to achieve that?


Answers:
author: Tansu Akdeniz
body: Hi [@ray](/t5/user/viewprofilepage/user-id/3693536)

It should return Stories with sub-tasks in Analysed statuses.

* type = Story and issueFunction in parentsOf("status = Analysed")

Also take a look at [JQL Functions](https://docs.adaptavist.com/sr4js/latest/features/jql-functions) page.

comments: author: ray
body: thanks! That did the trick, I need to test it further but it's looking good


author: ray
body: Hi all,

now I'm looking for a reversed filter:

My subtasks are in analysed and the parents of the subtasks are f.e. in 'on hold'.

I could use this JQL:

* type = Story AND status = "on hold" and issueFunction in parentsOf("status = Analysed")

But I'm trying to use it in structure formula's to be applied to sub-tasks. So when I try the above JQL, It would return nothing since it refers to a story and my formula needs to be applied to a sub-task.  

I think it could be solved if I have an reversed version of issueFunction in parentsOf(): **that one starts from a story and looks for its subtask in a specific status but I'm looking for a function that starts from the subtask and is looking for its parent in a specific status...**

It's very difficult to explain, so I hope someone understands my problem and help me :)

comments: author: ray
body: doh, I think I just found it myself: issueFunction in subtasksOf("status = 'on hold'")


Tags: advanced-roadmaps

server
Why can I not use all my custom fields in the Advanced roadmaps.
Asked by Noah Sellars:

I can not use all of my custom fields in Advnaced Raodmaps.

The ones that are allow are like the ones that are not allowed.

How do I make the unsupported fields supported?

See the screen shot

There are three date custom fields in the list but ACK Date is not supported??

![Custom fields not supported advanced roadmaps.PNG](/t5/image/serverpage/image-id/249113i3F7F3FC6E76C1731/image-size/large?v=v2&px=999 "Custom fields not supported advanced roadmaps.PNG")


Answers:
author: Daniel Capizzi
body: Hi [@Noah Sellars](/t5/user/viewprofilepage/user-id/4580179),

I can't tell exactly, but based on the descriptions it looks like your **ACK Date** field is a *datetime* field type, but the **AE Request End Date** and **AE Request Start Date** are both *date* field types?

Unfortunately Advanced Roadmaps doesn't support all custom field types for use in plans. In your case we do support *date* fields, but not *datetime*fields, which is why you're seeing the different behaviours for the 3 fields.

You can see the full list of supported field types here: <https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira/>

Cheers,

Daniel

comments: author: Noah Sellars
body: Thank you sir.. We will make the change.


Tags: advanced-roadmaps
I have this error when loading Jira Product Discovery : ERROR: 1OBLITU
Asked by Khaoula Tijani:

Hello there

I am using jira Product Discovery, when I try to edit an idea in the view "IDEA", I have this error : 1OBLITU

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Without the context of what you were doing and how you got shown this error code, I cannot be sure of this, but that error looks like it is a marker, not an error code.

Atlassian's stuff often gives you an error marker like this because similar errors are going to be happening across many Cloud systems, not just yours, and they put it into logs and use it to group error reports and debugging logs together.

So, the error code you have here is of no real use in fixing it, it does not tell us what the error was. But you should log it with Atlassian, so that they know you have had the problem, help them find and fix it, and they can include you in the conversation about what it was and when it will be fixed. Report it at <https://support.atlassian.com/contact>
Importing CSV to a Plan without being an Administrator
Asked by Stefan Kwiatkowski:

Can you import a CSV file which just has the task to do and start date of each into Jira / Plan if you are not an Administrator ? or can you only ask an Administrator to do it for you ?

All I want to do is save cutting/pasting the items into the Plans


Answers:
author: Joseph Chung Yin
body: [@Stefan Kwiatkowski](/t5/user/viewprofilepage/user-id/5184459) -

Welcome to the community. It seems you are trying to use CSV file to update existing issues. If this was the case, then yes you will need system admin rights to conduct the "import data from a CSV file" process.

Here is a detailed reference for you to review - <https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/>

However, as a normal user having access to the project, then you have the ability to create issue via CSV file, however your csv file must contain a few important piece of data -

Example: Issue Type, Summary at a minimum.

Once the issues are created, then you should be able to see them in your AR for Jira plan assuming you have defined the issue source for the plan is pulling from the project in question.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.


Tags: advanced-roadmaps

jira-software

jira-software-cloud

plan
How to stack rank issues on Jira advanced roadmap portfolio planner?
Asked by Bea Tea:

My plan shows ranking grouped by issue type. I want to show dates in the gantt view by date (sequence of events), and do not need this grouping. Looking for help please.

Initaitive

- Init 1

- Init 2

Epic

- Epic 1

- Epic 2

Story

- Story 1


Answers:
author: Joseph Chung Yin
body: [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026) -

Hi Bea:

It is not clear on what you are asking. In AR for Jira plan by default, it display the issues by roll-up:

Story rolls up to Epics and Epics rolls up to Initiatives (by the issue hierarchy configuration).

Why are you grouping your issues by issue types? Please provide more information, so I can provide further recommendation.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

comments: author: Bea Tea
body: [@Joseph Chung Yin](/t5/user/viewprofilepage/user-id/396739) We have different teams using different issue types such as epic or story. I am not grouping issues by issue type.

It would be good to be able to show the gantt schedule view with tickets by date order, not separated by the issue type hierarchy.

Can I just list the tickets in a ranked order by date without the issue type separation?


Tags: advanced-roadmaps

jira-software

jira-software-cloud

plan

roadmap
Item could not be committed for unknown reasons. Please contact your administrator.
Asked by Maksym Roshchenko:

Hello Community,

I've just started my journey with Advanced RoadMap and got stuck with an issue that I can't save some of changes. I created a few new teams and saved these changes successfully, but after I've added some epics to these teams I got err massage (on the attached screenshot).

I've tried to find a solution in the internet but didn't find an appropriate one.

Would appreciate any help.  
![Screenshot 2023-03-28 155510.png](/t5/image/serverpage/image-id/248214i4E83A6A25B9AC7EA/image-size/large?v=v2&px=999 "Screenshot 2023-03-28 155510.png")


Answers:
author: Damian Karp
body: Hello Maksym,

<https://jira.atlassian.com/browse/JSWSERVER-24900> - maybe this link will be helpful, please check if you do not have any validators on the workflow that would prevent from saving.

Also, please check the logs, you should see more specific error there.

Greetings.


Tags: advanced-roadmaps
How to show the Dependencies report in Confluence just like the roadmap as a macro??
Asked by Afrida Islam:

I am trying to have a macro in Confluence to show my project Dependencies report of JIRA advance roadmap, but no clue how it could be done.


Answers:
author: Barnali Putatunda
body: Hi Afrida,  

If you are using Jira server / data center version, then you may look into this plugin.  
[https://marketplace.atlassian.com/apps/1221237/advanced-roadmaps-for-jira-in-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1221237/advanced-roadmaps-for-jira-in-confluence?tab=overview&hosting=datacenter)  

It allows you to embed a light version of the jira roadmap in your Confluence page.

comments: author: Afrida Islam
body: Hi Barnali,

This plugin helps for embeding Jira "Roadmap" in the Confluence page. I am looking for a plugin that will help to show "Dependencies Report"


Tags: advanced-roadmaps
How to add start date and due date in road map?
Asked by Priya Y:

I made a plan, and then I got default fields like target start and target end, but how do I get the issue's creation date and due date?

I attempted to specify the start date via configure, but the start date option is not active; how can I pick the start date?


Answers:
author: Pasam Venkateshwarrao
body: [@Priya Y](/t5/user/viewprofilepage/user-id/5178744)

Just click beside the ticket then you are able to see the date,first you need to check whether the fields are available on the ticket screen or not.

![Screenshot 2023-03-24 at 5.51.01 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/247567iC4D82893E9E9C312/image-size/large?v=v2&px=999 "Screenshot 2023-03-24 at 5.51.01 PM.png")


Tags: advanced-roadmaps
Blocked by links between epics don't show in the dependencies report.
Asked by Thayne Munson:

I have an epic in my plan with a blocked by dependency with another Jira project epic. I was hoping I could see this relationship in the dependencies report but it does not seem to allow viewing dependencies between epics. Is there a way to see a epic to epic dependency report?

Thanks,

Thayne Munson

![image.png](/t5/image/serverpage/image-id/246303i3F9BFA0142982B2E/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/246307iB5A57DD4EBBF9B4F/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Kristopher Perez
body: The Dependency report is only focused on issues that are in the Plan. In this case, according to your screenshot, the blocked issue is from a project not in your plan. If you want it to show in the dependency report, you need to modify the source of the plan to include a filter, board or project that contains that blocked issue(s) in order for the dependency report to help.

comments: author: Thayne Munson
body: Thanks Kristopher.


author: Oday Rafeh
body: **Unfortunately**, the Roadmaps dependencies report does not currently display dependencies between epics by default.

You can try a couple of workarounds to **visualize the dependencies between epics**:

**Use issue linking:**   
Instead of using the "Blocked by" dependency, create issues with links between the two epics. Use the "blocks" and "is blocked by" issue link types. Then, in your Advanced Roadmaps plan, you will be able to see the dependencies between the epics, represented by arrows on the timeline.

**Create custom reports using third-party apps:**   
There are several third-party apps available on the Atlassian Marketplace that allow you to create custom reports and visualize dependencies between epics. Some of these apps include:

[**Structure for Jira:**](http://(https:%20//marketplace. atlassian. com/apps/34717/structure-project-management-at-scale))

This app allows you to create hierarchical structures and visualize dependencies between issues, including epics.  

[**eazyBI Reports and Charts for Jira:**](http://(https:%20//marketplace. atlassian. com/apps/1211769/eazybi-reports-and-charts-for-jira))

This app enables you to create custom reports and charts to visualize dependencies between epics and other issue types.  

You can explore these apps and others to find a solution.

comments: author: Thayne Munson
body: Thanks Oday.


Tags: advanced-roadmaps
Date ticket moved status
Asked by Alice Louisa Gormley:

Hey, I want to add a field to my roadmap that will show the date the ticket moved status, so for example the date the ticket moved to Done and was completed? I've googled and seen there is a **Status Category Changed Date**field but I can't find where to add that onto my roadmap or if thats even what I would need to add. Any help would be appreciated please!


Answers:
author: Valeriia_Havrylenko_SaaSJet
body: Hi [@Alice Louisa Gormley](/t5/user/viewprofilepage/user-id/5172130)

Welcome to Atlassian Community!

As an alternative, my team at SaaSJet built [Time in Status for Jira Cloud](https://marketplace.atlassian.com/apps/1219732?utm_source=atlassian+community&utm_medium=referral&utm_campaign=Comment_how-long-an-issue-was-in-status_20230317) for this exact need.  

For your exactly needs we have a [Status Entrance Date report](https://saasjet.atlassian.net/wiki/spaces/SAASJET/pages/2277244938/Status+Entrance+Date+report?utm_source=atlassian+community&utm_medium=referral&utm_campaign=Comment_Date-ticket-moved-status&utm_id=20230317) that displays the date the issue has entered each of the statuses.

![897d14f2-601d-476f-909b-af0d9c6ae979.png](https://community.atlassian.com/t5/image/serverpage/image-id/246241i6730E784E1A10EBE/image-size/large?v=v2&px=999 "897d14f2-601d-476f-909b-af0d9c6ae979.png")

Also, you can discover an [article about the Time in Status](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Time-in-Status-in-Jira-What-is-it-and-how-to-track/ba-p/2275979#M5964) and how to track it.

I hope, you'll find this info helpful.


author: Curt Holley
body: Hi [@Alice Louisa Gormley](/t5/user/viewprofilepage/user-id/5172130)   
Welcome to the community!

Not an in-scope field for Advanced Roadmaps. [Status Category Changed date (atlassian.com)](https://community.atlassian.com/t5/Jira-questions/Status-Category-Changed-date/qaq-p/1608381)

You would have to go down a path more like [Status Changes in Jira (atlassian.com)](https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Status-Changes-in-Jira/ba-p/1806392)  
Though in your case, based around Status category and into a supportable Custom field for AR, not a paragraph field.  
[Enable custom fields used in Advanced Roadmaps in Jira \| Jira Software Cloud \| Atlassian Support](https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira/)


Tags: advanced-roadmaps
Can one change an Advanced Roadmap Plan Issue column to display Epic name instead of Epic Summary?
Asked by Ann Rumenapp:

I have a client that would rather see Epic name in the plan which is shorter than Epic summary. We are doing PI Planning and want the screen real estate to show more of the timeline.

Yes, all the fields are all hidden so that column is narrow.


Answers:
author: Tessa Tuteleers
body: Hi [@Ann Rumenapp](/t5/user/viewprofilepage/user-id/2643406) ,

The Epic name is getting fazed out right now, so I would not advice to go down that path.   
See [doc](https://community.atlassian.com/t5/Jira-Software-articles/Upcoming-changes-to-epic-fields-in-company-managed-projects/ba-p/1997562).

You could save your Epic name as the summary, and is you need to have a more detailed name, create a custom field to story it. (So swap Summary new CF, and swap Epic name to summary).

Hope this helps,

- Tessa


Tags: advanced-roadmaps

cloud
Ho to move a board to another workspace
Asked by ?sa Lundbom:

I can't find where on the Board menu I can move the board to another Workspace.

I have a premium workspace and I want to move one of the boards to a free workspace.

Thanks in advance!

?sa


Answers:
author: Alex Koxaras _Relational_
body: Hi [@?sa Lundbom](/t5/user/viewprofilepage/user-id/5582215) and welcome to the community,

Please follow these instructions <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

* Open [the Board menu](https://help.trello.com/article/822-the-board-menu) and select **Settings** \> **Workspace name** .
* Select the Workspace you would like your board to belong to from the drop-down menu.
* Members of a board will be added as [Guests](https://help.trello.com/article/1236-board-guests) in the Workspace the board is moved to if they are not already members of the Workspace

Let me know if that helps.


Tags: cloud

trello-cloud