youngmon/atlassian-qna huggingface dataset:
Is it possible to pull content from Confluence and display in a web page?
Asked by Adam Gordon:

My team has an internal website containing training and HOWTO information for the architectural patterns we support and technical examples for implementing those patterns.

Given Confluence's ability to version documents (amongst other things), I'd like to create an informational document in Confluence but extract that text and formatting and display it on a web page on that internal website. I do not want an \`\<iframe\>\` or embed some widget if I can help it.

Is there an API I can use to dynamically pull an HTML version of the Confluence page and display it? Thanks.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Adam Gordon](/t5/user/viewprofilepage/user-id/4961765)

If using Confluence for that internal website is an option, the [free app Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_campaign=question-2555254) might be a good solution for you (btw, I work for the vendor behind the app). The app allows you to turn a Confluence space into a website: you manage the content from Confluence and any changes are automatically visible on the Spacecraft site.

If you have questions or want to make sure your use case is possible, our Product Owner Jonathan would be happy to talk to you: [book a call here](https://calendly.com/spacecraft-app/chat15?back=1&month=2023-12).

comments: author: Adam Gordon
body: Hi, I'm not interested in hosting this site elsewhere. I want to avoid one-off solutions. Thanks.


author: Aron Gombas _Midori_
body: [@Adam Gordon](/t5/user/viewprofilepage/user-id/4961765) There are really smart apps for the problem, but if you want a built-in solution, at the moment the best you can get is: <https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

If you have a bunch of pages, it may be a cumbersome, but for smaller sites, it could work.


author: Mattia _bitvoodoo ag_
body: Hello [@Adam Gordon](/t5/user/viewprofilepage/user-id/4961765)

These are the APIs Atlassian provides for Confluence Cloud: <https://developer.atlassian.com/cloud/confluence/rest/>


author: marc -Collabello--Phase Locked-
body: There are a couple of html and iframe macros on the marketplace, which allow you to do this. I have no experience with them.

comments: author: Adam Gordon
body: Hi, I'm not interested in any non-native solutions. Thanks.


Tags: cloud
How can we train our Confluence AI?
Asked by John:

We love the AI feature - but in its current form it is severely limited. We need a way to help train it - that is give the AI feature a set of rules specific to our community. For example, if there are conflicting answers to a given question, which answer wins? As site moderators we know the answer has to be. A simple example: the company handbook says everyone gets 10 days vacation a year. Separately someone publishes something that says most people really actually take 20. The AI needs to be trained to respond with what the rule is and then mix in any related interpretations. So... "Company's handbook states that employee policy = 10 days. There is discussion however regarding whether some actually take 20"

thoughts?


Answers:
author: Amanda Barber
body: At this time, there's no way to train the AI within your Confluence instance aside from ensuring you're feeding it the most up-to-date/accurate information.
>
> What kind of questions can Atlassian Intelligence answer? {#toc-hId--407915080}
> -------------------------------------------------------------------------------
>
> Atlassian Intelligence generates answers solely based on what's in your Confluence (and what you, specifically, have access to). This feature does not generate new content, but searches Confluence pages and blogs (while respecting restrictions) to find an answer to your question. Because of this, you will have the best results when your Confluence site is full of detailed, up-to-date content.


Tags: cloud

confluence-cloud
Authenticate to knowledge base help documents
Asked by Will Morse:

Hi, we are exploring if it is possible to enable access to knowledge base without making the documents public. It would be idea if we can whitelist users at their domain level and deny all other domains. Is this possible?


Answers:
author: Amanda Barber
body: I believe this support article walks you through the necessary steps, [@Will Morse](/t5/user/viewprofilepage/user-id/5382447) - <https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/>


Tags: cloud

confluence-cloud
Departed User created spaces and removed admins
Asked by astrid_vazquez:

A former employee created several spaces in our org's wiki, and because he was intended to manage them and the content was procedural, he removed editing access from almost everyone, including Org and Site admins. Due to unforeseen tragedy, he was unable to continue with us and had a very sudden departure, so he didn't have the time to fully audit all of his confluence spaces and add a new owner. How can I regain ownership of these spaces? The pages can be edited by certain team members, but there is no owner to move, manage, or delete anything.


Answers:
author: Trudy Claspill
body: Any user that has Confluence Admin access should be able to grant themselves access to the space by clicking on the gear icon next to their avatar in the upper right, then selecting the Space Permissions option, and then selecting Recover Permissions next to the spaces.

In this example it would say "Recover permissions" where it currently says "Manage permissions".

![Screenshot 2023-12-08 at 3.42.44 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/296012iA6D7390B6749A3BD/image-size/large?v=v2&px=999 "Screenshot 2023-12-08 at 3.42.44 PM.png")

Once the admin has permissions to the space then they can make necessary adjustments.


Tags: cloud

confluence-cloud
Is this still a BUG - Administrator cannot move page to new space
Asked by More, Michael:

Is this still a BUG?  

I am in the process of moving or at least attempting to move pages off of an old Confluence space and onto another newly created Confluence space.  

***I am administrator*** for both OLD and NEW spaces.  

When I begin to prep and check to make the move I get this:  

'**You can't move this content to another space because you don't have permission to delete this space.**'

Is there a fix for this or do we have to still use the hack solutions recommended from back in 2017-2019?


Answers:
author: Dan Breyen
body: Hi [@More, Michael](/t5/user/viewprofilepage/user-id/5382364) welcome to the community. I did a quick search in Atlassian's Jira site (<https://jira.atlassian.com/> ) and couldn't find anything with that error message.

You have a Premium license, for a more definitive answer, you could open a ticket with support (support.atlassian.com/contact) if you're having issues.

Hope that helps.


Tags: cloud

confluence-cloud
unable to create any space- transaction rolled back error
Asked by Sameer Shaik:

when trying to create a new space it gives the following error.

we can't create that blueprint right now. transaction rolled back because it has been marked as rollback-only.

tried the steps in this article : [Cannot create any space due to an "We can't create that blueprint right now" error \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/Cannot-create-any-space-due-to-an--We%20can%27t%20create%20that%20blueprint%20right%20now-error-1082531192.html) but sadly it didn't resolve the issue.

any leads to resolve this


Answers:
author: Anne Pan
body: Hi Sameer,

I have the same issue now. May I know how you resolve this?

Thank you.


Tags: confluence-server

server
Search bar not working in confluence
Asked by Himanshu Singh:

Hi Team,

I have installed confluence 7.4.1 and using confluence server license, on my confluence searching is not working. When I am searching anything in search bar then getting below error

You are currently logged in as admin.

[Click here](https://info.cloudtophealth.com/dashboard.action) for the dashboard. To log in as another user, you must first [log out](https://info.cloudtophealth.com/logout.action).


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Himanshu Singh](/t5/user/viewprofilepage/user-id/5329753) ,  

I checked to see if confluence was down and if that could be contributing to your issue but it looks like all systems seem to be working fine.  

That said, these are the other options you can try:

1. **Switch user accounts**. Log out of "cloudtopadmin" and switch user accounts to see if that helps. This error message seems to indicate that you might be logged in as cloudtopadmin while attempting to search as another user.
2. **Contacting Atlassian suppor** t directly and raising a support ticket. <https://support.atlassian.com/contact/#/>  

   There was a similar question on here where a user contacted Atlassian support to **request a reindex** and that seemed to help their search problem. Although this is not the same exact problem, reaching out to support directly may be your best bet.  

   Here's the other question that references a re-index <https://community.atlassian.com/t5/Confluence-questions/Confluence-search-not-working-for-all-articles/qaq-p/2505013>  

   <br />


Tags: search

server
Lively Blogs for Confluence. No new blog-posts in the news feed
Asked by DLazutin:

Good day,  
We have updated Confluence to 8.5.4 and there is an issue:  

<br />

if you create a new blog-post, it is not shown properly in rhe news feed. It is now shown in popular posts list in the bottom of the page. It should be in the main feed (you can only see older blog-posts there now).   

We have also made site reindex, but after that there is no older blog-posts at all. In this case we have following errors:  

2023-12-08 10:49:27,941 WARN \[Caesium-1-2\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:\\n -\>\[com.atlassian.confluence.internal.search.LuceneIncrementalIndexManager.flushQueue\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT,readOnly (Session #425743748)  
2023-12-08 10:49:27,941 ERROR \[Caesium-1-2\] \[atlassian.scheduler.core.JobLauncher\] launchAndBuildResponse Scheduled job with ID 'LuceneContentIndexFlusher' failed due to binary incompatibilities  
java.lang.NoSuchMethodError: 'java.lang.String com.opensymphony.xwork2.ActionContext.getName()'  
??at com.servicerocket.confluence.randombits.metadata.impl.DefaultMetadataManager.getCurrentActionName(DefaultMetadataManager.java:581)  
??at com.servicerocket.confluence.randombits.metadata.impl.DefaultMetadataManager.loadReadableData(DefaultMetadataManager.java:214)  
??at jdk.internal.reflect.GeneratedMethodAccessor836.invoke(Unknown Source)  
??at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)  
??at java.base/java.lang.reflect.Method.invoke(Unknown Source)  

<br />

<br />

<br />

<br />

![Screenshot_56.png](https://community.atlassian.com/t5/image/serverpage/image-id/295916iD564C16DCFF07A72/image-size/large?v=v2&px=999 "Screenshot_56.png")![Screenshot_57.png](https://community.atlassian.com/t5/image/serverpage/image-id/295917i86D8694B200B823A/image-size/large?v=v2&px=999 "Screenshot_57.png")![Screenshot_58.png](https://community.atlassian.com/t5/image/serverpage/image-id/295918iFF10F91400C228A7/image-size/large?v=v2&px=999 "Screenshot_58.png")


Answers:
author: Aleksandr Karpovskiy
body: Update Scaffolding Forms \& Templates plugin. This problem was resolved in 8.29.8 version.


Tags: confluence-server

server
Dataset not complete: 3 Error in confluence
Asked by Peiman Parsa:

We are currently experiencing an issue with ConfiForms The value change to:

**com.vertuna.confluence.plugins.confiforms.util.Expression$ExpressionException: Unknown operator '.' at position 9**

**![ConfiForms??.jpg](/t5/image/serverpage/image-id/295915iC2FBF5CF6AACCD9D/image-size/large?v=v2&px=999 "ConfiForms??.jpg")**

When we remove the value and replace it with text, after clicking on finish step we encounter the following error: "Dataset not complete: 3."  
---


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Peiman Parsa](/t5/user/viewprofilepage/user-id/5381278)

As we have explained in the support ticket with us earlier you need to update ConfiForms plugin

it will fix this regression

BTW, you have labelled this question as "cloud" related - it is not quite right. The issue is with only one version of ConfiForms that you are using... and that has been adressed already in recent updates to ConfiForms app. Please update yours

Alex


Tags: cloud

confiforms

confluence-cloud
Deactivated account
Asked by Grynberg:

Good day,

It seems that Atlassian has deactivated one of my accounts. Is it possible to request a reactivation ? If not, does it mean all data and content is lost ?

Thanks


Answers:
author: BHUSHAN PATIL
body: Hi [@Grynberg](/t5/user/viewprofilepage/user-id/5382076) ,

If Atlassian has deactivated one of your accounts, it's best to reach out to their support or customer service team directly. Typically, accounts are deactivated due to specific reasons, which could range from billing issues to security concerns or violations of terms of service.  
Contacting their [Atlassian support](https://support.atlassian.com/contact/#/) team is the most effective way to understand the reason for deactivation and to request reactivation.

I strongly suggest to raise a support ticket with Atlassian: [Atlassian support](https://support.atlassian.com/contact/#/)

Please select:

* What can we help you with?
  * *My Account*
* *Select a topic.*
  * *Other*
* *Your **Atlassian URL.***
  * *Leave empty*
* *Give us more details.*
  * *Copy/paste your question in this field.*

Regarding the data and content associated with the deactivated account, typically, Atlassian doesn't immediately delete data upon deactivating an account. However, it's crucial to act swiftly and communicate with support team to ensure the preservation of your data.

Atlassian might have a grace period or backup mechanism in place to retain your data even after deactivation. But it's crucial to clarify this directly with Atlassian support to ensure that your data is not lost permanently. They can guide you on the steps needed to regain access or retrieve your data if necessary.

Also, if you feel my input help you please accept the answer.

Regards,  
Bhushan


author: Marc - Devoteam
body: Hi

Welcome to the community.

Is this regarding your own account or the free Confluence instance you had?

On the account topic, please read the post from

If it's regarding the instance, when is the last time it was used, as free plans have a retention period.

The following is from Atlassian's policy: <https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/>

"Inactive Free products will be deactivated

If *all* the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of inactivity. If any Jira Cloud product on your site is on a paid plan, this doesn't apply to that site.

Activity is simply logging in and viewing any page within a Jira product on your site. For example, if you log in and view a dashboard, report, Jira admin screen, or issue, any of those would count as activity. To keep your site active, log in and view something to restart the 120 days.

If you're a site admin, we'll send you emails to let you know if your site is at risk of being deactivated due to inactivity so you can log in and take action to prevent deactivation."


Tags: cloud

confluence-cloud
Migration from confluence cloud to Azure wiki
Asked by Sandeepsai:

is there any way to migrate Conflunece cloud spaces to Azure wiki with Attachments, images, table content ?


Answers:
author: Vronik
body: Hi

Look at this

<https://stackoverflow.com/questions/61678087/is-there-a-way-transfer-pages-from-confluence-to-azure-devops-wiki>


Tags: azure

cloud

confluence-cloud

migration
how to move all user owned pages to another user
Asked by jemm1:

how to move all user owned pages to another user

the old user is gone so we can't logon

need to move all old user owned pages to another user


Answers:
author: Barbara Szczesniak
body: [@jemm1](/t5/user/viewprofilepage/user-id/3040197) The Space Admin or Site Admin can change the ownership of pages. See this article for details: <https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313>


Tags: cloud

confluence-cloud
Create a Chart that Shows Running Totals of Open Tickets
Asked by Sophia Kroening:

Hello,

I have been attempting to create a chart that shows the number of tickets opened, closed, and cumulative open tickets, by week.

I have gotten the open and closed chart created and ideally would like the cumulative open shown on the same chart

However if this isn't possible, I just need to know how I could create a chart that shows tickets open minus tickets closed per week showing a running or cumulative total.

I have been trying to do this using a combination of the Jira macro, pivot table, table filters, and table transformers.

Thanks for any help


Answers:
author: Stiltsoft support
body: Hi [@Sophia Kroening](/t5/user/viewprofilepage/user-id/5310468) ,

It should be possible with the Table Filter and Charts for Confluence app that you've mentioned.

Both the Pivot Table and the Table Transformer macro allow cumulative counting.

Please refer to [our support](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14). Attach a screenshot of your Jira Issues macro (in a published state without any macros and with visible headers) and the page storage of your page (upper right corner -\> menu ... -\> View storage format). We'll be able to recreate your source table and your macros with all the settings and guide you through the case.


author: Danut M _StonikByte_
body: Hi [@Sophia Kroening](/t5/user/viewprofilepage/user-id/5310468),

This can be easily done by using the **Cumulative Flow Diagram Chart (CFD) gadget** offered by our [Great Gadgets](https://marketplace.atlassian.com/search?query=great%20gadgets%20agile%20stonikbyte) app available for both Jira and Confluence.

This gadget is highly configurable and allows grouping data by various categories (like status, or status category) and can display weeks on its timeline. You can configure it not to display the "Done" band, thus displaying only the open (To Do and In Progress) tickets, exactly as you want.

This is how it looks like:

![Cumulative Flow Diagram Chart Gadget](https://bitbucket.org/StonikByte/great-gadgets-add-on/wiki/CumulativeFlowDiagramGadget.png)

This app offers many other gadgets that will make you job easier and more efficient. Have a look over the articles from our [blog](https://blog.stonikbyte.com/) to see how many things you can track with this app.

I hope this helps. If you have any questions, don't hesitate to contact us at [support@stonikbyte.com](mailto:support@stonikbyte.com).

Danut.


Tags: cloud

confluence-server

filter

table
Inspect space of Confluence to clean afterwards
Asked by Margots Kapacs:

Hi,

I got message that all space is used for Confluence asking me to upgrade. I like to see how much space is used and available, etc. Where can i do it.

Furthermore, i would like to remove whatever i can to clean up some space. How to do that? I see tutorials online, however. None of it seems availabel on my cloud instance or i don't see it

<https://confluence.atlassian.com/clean/clean-up-your-confluence-instance-1026047969.html>

Otherwise, Atlassian is telling i have used out space but they are not providing means to view it in detail nor it gives a chance to clean up the space. Is that correct? Thank you for any help


Answers:
author: Barbara Szczesniak
body: [@Margots Kapacs](/t5/user/viewprofilepage/user-id/580068) The page you linked to appears to apply to Confluence Data Center, not Cloud, so that may be why you are not seeing the features it mentions in your instance.

There have been several questions related to this topic recently, so you might want to search in the [Questions](https://community.atlassian.com/t5/Confluence-questions/qa-p/confluence-questions) to see suggestions others have provided.

comments: author: Margots Kapacs
body: Thank you Barbara. I looked into the questions session but couldn't locate any hints on how to do it on cloud instance but thank you for your response


Tags: cloud

confluence-cloud
Server Update to 8.5.4 failed
Asked by David Daniel:

I can't find a support form for Confluence Server so I'm posting here...

After update from 8.5.3 to 8.5.4, Confluence doesn't load and says:

License Inconsistency: Confluence support and upgrades for your current license have expired  
You'll need to supply a valid license key. Confluence can't start without this.  
If you have a new license, please enter it on this page and restart.

Try that page and get -  
System Error has occurred  
Exception ID: 6842f8ad-cb8d-455e-8767-daeefd376d86

I have a valid license, but don't know how to update it without Confluence running.


Answers:
author: David Daniel
body: I followed this to put in our newer license listed in the dashboard and restarted but I get the same errors.

<https://confluence.atlassian.com/confkb/how-to-change-the-confluence-license-in-confluence-cfg-xml-720405151.html>

comments: author: David Daniel
body: Ultimately, changing the license in the config file allowed access to the admin side and I was able to update plugins that were causing issues.


Tags: cloud

confluence-cloud