youngmon/atlassian-qna huggingface dataset:
How can I make Assignee required for just one screen in the workflow?
Asked by Tracy B:

We have a project that allows Assignee to be non-required. However, at just one point in the workflow, for just one status, we would like to force the user who changes the status to fill in the Assignee. I can't figure out how to do it on the workflow or using an automation. What am I missing? Has somebody else done this?

Thanks.


Answers:
author: Vincent Kopa _Ovyka_
body: Hello Tracy,

To make the Assignee field required for just one status in your Jira Cloud workflow without using any plugins, you can use a combination of Workflow Validators and Transition Screens. Here's how you can do it:

1. **Add a Transition Screen**:

   * Go to **Project Settings** \> **Screens**. (or Issues =\> screens global menu)
   * Create a new screen (e.g., "Assignee Required Screen") and add the "Assignee" field to this screen.
2. **Associate the Screen with the Transition**:

   * Go to **Project Settings** \> **Workflows**.
   * Edit the workflow for your project.
   * Click on the transition where you want to make the Assignee required (e.g., "To In Progress").
   * In the transition properties, add the "Assignee Required Screen" you created earlier. note: it will also contain a comment field, this is not an option.
3. **Add a Validator to the Transition**:

   * While still in the workflow editor, click on the same transition.
   * Click on **Validators** and then **Add Validator**.
   * Select **Field Required Validator**.
   * Choose the "Assignee" field and add the validator.
4. **Publish the Workflow**:

   * After making these changes, publish the workflow.

This setup will ensure that when a user transitions an issue to the specified status, they will be presented with a screen where the Assignee field is mandatory.

Feel free to ask if you need further assistance!

Best regards,

comments: author: Trudy Claspill
body: Note that Transition screens are available only for Company Managed projects. If you are working with a Team Managed project can't add a transition screen.

Find your project's type on the View All Projects page under the Projects menu.


Tags: cloud

jira-cloud
Other's comments are editable in Jira?
Asked by Siddhant Jain:

I am able to edit other's comments in the Jira ticket? Is it a bug?


Answers:
author: Vincent Kopa _Ovyka_
body: Hello Siddhant,

In Jira, the ability to edit comments depends on the permissions set by the project administrators. There are two specific permissions related to comments:

1. **Edit Own Comments**: Allows users to edit their own comments.
2. **Edit All Comments**: Allows users to edit any comment, including those made by others.

It seems you currently have the "Edit All Comments" permission, which is why you're able to edit others' comments. If this is unexpected or appears to be a bug, I recommend reaching out to your Jira administrator to review the permissions configuration for your project.

For more details on managing project permissions, you can refer to the following documentation: [Managing Project Permissions](https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html).

If you need further assistance, feel free to ask!

Best regards


Tags: cloud

jira-cloud
Can I change the color of a bar in the timeline based on the color a category?
Asked by Ariana Bonilla:

Can I change the color from the bars of the Timeline based on the category I created for each epic / issue / subtask? I do not want the colors from the statuses: To Do, In Progress, Done. The colors of the categories, are different, and helps me recognize what the epic / issue / task / subtask is about, in a visual way using the Timeline

I am in a Project Management Template.

If it is not possible with this template, which type of template can make it possible?

Thank you.

![Captura de pantalla 2024-08-06 a la(s) 4.52.16?p.?m..png](/t5/image/serverpage/image-id/340387iEE7DCFA0CF6658E7/image-dimensions/158x283?v=v2 "Captura de pantalla 2024-08-06 a la(s) 4.52.16?p.?m..png")

![Captura de pantalla 2024-08-06 a la(s) 4.47.46?p.?m..png](/t5/image/serverpage/image-id/340386iC99F27FBE375C45D/image-size/large?v=v2&px=999 "Captura de pantalla 2024-08-06 a la(s) 4.47.46?p.?m..png")


Answers:
author: Trudy Claspill
body: Hello [@Ariana Bonilla](/t5/user/viewprofilepage/user-id/5562298)

Welcome to the Atlassian community.

I have not found any information that it is possible to customize the bar color based on the color you gave to the associated Category value.

I found this article applicable to changing the bar colors.

<https://support.atlassian.com/jira-software-cloud/docs/change-color-of-issue-schedule-bars-on-your-roadmap/>

That article is from the Jira Software document library, so I don't know if it will work for Jira Work Management projects.


Tags: cloud

jira-cloud
Don't assign issue to current user when changing status
Asked by EKP:

Hello!

I am running into an issue with automatic assignment of the assignee on an issue to the current user when transitioning an issue from To Do status to In Progress status (on a company-managed project).

I've looked into automation rules (project-specific as well as global) - there aren't any rules currently enabled.

I've also checked the workflow transition status "Start Progress" and deleted the following step:

*Assign the issue to the current user. Please note that the issue will only be assigned to the current user if the current user has the 'Assignable User' permission.*

Still - the issue gets reassigned upon status change.

Is there anyone here who could help me resolve this problem? Thanks in advance!


Answers:
author: Trudy Claspill
body: Hello [@EKP](/t5/user/viewprofilepage/user-id/5537150)

Welcome to the Atlassian community.

Each issue type in a project can have its own workflow.

When viewing the Workflow Scheme associated with the project, is there more than one workflow within the Workflow Scheme?

Did you modify the workflow that is associated to the type of issue where you changed the issue status?

comments: author: Trudy Claspill
body: When you edit a workflow it creates a Draft. After you change the workflow you have to click the Publish button to make the changes take affect. Did you Publish the workflow after changing it?


author: EKP
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) - thanks for getting back so quickly and the warm welcome!

Yes, there's only one workflow scheme associated with this project and it has only one workflow within this scheme.

All issue types (incl. the unassigned ones) in this project are part of this one workflow.

Thanks,

Eva


author: EKP
body: There was a delay in loading the comments, and I just saw your second reply: THANK YOU - publishing the draft did it! That was the step I was missing! Really appreciate your help!


Tags: assignee

cloud

jira-cloud

status

transition
How to add create a screen and link to my project in jira? Currently there is no default screen
Asked by a855031:

No default screen/ summary available for my project in JIRA How do I create a screen and link it to all issues/ tasks in this project![No screen by default.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/340377i190EC3CDEB8649DA/image-size/large?v=v2&px=999 "No screen by default.PNG")


Answers:
author: Trudy Claspill
body: Hello [@a855031](/t5/user/viewprofilepage/user-id/5558834)

Welcome to the Atlassian community.
> No default screen/ summary available for my project in JIRA

Software projects do not include a Summary screen at the project level. Are you thinking of the Summary page available for Work Management/Business projects?

![Screenshot 2024-08-06 at 3.23.42?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340379i3627882D476D2459/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 at 3.23.42?PM.png")

> How do I create a screen and link it to all issues/ tasks in this project

Can you provide more information about the purpose of the screen that you want to link to all issues?

comments: author: Trudy Claspill
body: I found your other post to which I think the above question relates. I replied there.

<https://community.atlassian.com/t5/Jira-questions/I-am-trying-to-automate-rule-based-priority-for-features-in-Jira/qaq-p/2773495#U2777469>


Tags: cloud

jira-cloud
Post Function to set due date from another filed plus 3 days
Asked by Jeff Meyer:

I have a project that auto creates additional tickets in other projects when a ticket is opened in project 1 (using post function "Create new issue"). I have been asked to set the "Due Date" field (in project 2) from the "Target End Date" field (in project 1) and add 72 hours or 3 days to it. I have been able to set the "Due Date" field (in project 2) to the "Target End Date" (from project 1), but not sure how to add the additional time (72hrs or 3 days) to the "Due Date" field in project 2.

Thanks

Jeff


Answers:
author: Ramin Shanehsaz
body: Hi Jeff,

your post-function "Create new issue" has to come from an app that is installed in your Jira, since it is no standard Jira post-function. Can you tell us which one you are using, so we can help you with your problem?

Best,  
Ramin

comments: author: Jeff Meyer
body: It looks to be from Jira Misc Workflow Extensions (JMWE)

![JMWE.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/340841iEFED0636998247BA/image-size/large?v=v2&px=999 "JMWE.JPG")


author: Ramin Shanehsaz
body: Then, you can use the "Set new fields" functionality in the post-function to set the due date plus three days using the following Nunjucks expression:

```
{{ issue.fields["Target end"] | date('add' , 3 , 'days') | date("YYYY-MM-DD") }}
```

So it looks like this in your "Create issue(s)" post-function:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340859i9E11A7B58BC03237/image-size/large?v=v2&px=999 "image.png")

Let me know, if this works for you :)


author: Jeff Meyer
body: Hi Ramin,

Thank you very much, that worked for what I was looking to do.

Thanks for taking the time to help me out with this.

Jeff


author: John Funk
body: Hi Jeff - Welcome to the Atlassian Community!

Have you thought about using an automation rule instead of a post function in the workflow? Then it can be used more universally.


author: Jim Knepley - ReleaseTEAM
body: I think you're looking for the "[Date plus unit](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/#Date-plus-unit---)" function.

...and not for nothing, you might add "BusinessDays" instead of just "days." :-)


Tags: cloud

jira-cloud
Integrate JIRA with Bitbucket
Asked by YOGESH BHANDARI:

I want to see Development field in JIRA issues. I have integrated JIRA\<-\>Bitbucket and Bitbucket \<-\>JIRA. I am able to see jira issues in bitbucket but unable to see "Development" field in Jira issues. It seems to be a permission issue, but any idea how to resolve this. I am configuring this using Admin account.

Thanks in advance!


Answers:
author: Mikael Sandberg
body: Hi [@YOGESH BHANDARI](/t5/user/viewprofilepage/user-id/232623),

Welcome to Atlassian Community!

Check your project permissions and make sure that you are allowing users to View Development tools

![Screenshot 2024-08-06 at 2.26.32?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340362i5230500992F7C5F6/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 at 2.26.32?PM.png")

comments: author: YOGESH BHANDARI
body: I have included the appropriate group for "Development Tools"..attached is the screenshot. Any issues you see in the screenshot? Thank you for responding.

![Screenshot 2024-08-06 at 4.54.57?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340374iE70D7173A8C84211/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 at 4.54.57?PM.png")![Screenshot 2024-08-06 at 4.56.23?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/340375i0D95CA543544ECD3/image-size/large?v=v2&px=999 "Screenshot 2024-08-06 at 4.56.23?PM.png")


Tags: bitbucket-cloud

cloud

jira-cloud
Cascading Select List: Create Child Options Via the API
Asked by Jeffrey Bistrong:

Reading through this documentation I can't figure out how to create the child options via the API

<https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-rest-api-3-field-fieldid-context-contextid-option-post>

![Monosnap update cascading list parents - My Workspace 2024-08-06 14-12-02.png](/t5/image/serverpage/image-id/340355iE30A3FB2E259F4AF/image-size/large?v=v2&px=999 "Monosnap update cascading list parents - My Workspace 2024-08-06 14-12-02.png")

I was able to create the list of the first options, but not sure how to do the 2nd part


Answers:
author: Bill Sheboy
body: Hi [@Jeffrey Bistrong](/t5/user/viewprofilepage/user-id/1190841)

I have not tried that in a while, and I recall you add the "optionId" attribute to refer to the parent. For the example you show, if "8.0" with an id "13094" is the parent, adding a child could be:

```
{
  "disabled": false,
  "optionId": "13094",
  "value": "stuff after 8.0"
}
```

Later when you view the complete list, you will see the parents have an id only and the children have an id and an optionId for their parent.

Kind regards,  
Bill

comments: author: Jeffrey Bistrong
body: thats right Bill, you are correct by adding the optionId it worked, thanks


Tags: cloud

jira-cloud
Jira > Breadcrumbs > config
Asked by Frank Schilling:

Where/how can I configure the breadcrumbs?

Something like

![Bildschirmfoto 2021-07-10 um 17.57.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/150839i55B0C2CB8BD17AF4/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-07-10 um 17.57.24.png")

isn't as helpful as

![Bildschirmfoto 2021-07-10 um 18.00.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/150840iE7D45FBD28BC8154/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-07-10 um 18.00.07.png")

;)


Answers:
author: Airbus Driver
body: This is currently not possible. There was a suggestion to make the breadcrumb customizable but it has since been closed: [https://jira.atlassian.com/browse/JRACLOUD-62937](https://jira.atlassian.com/browse/JRACLOUD-62937 "https://jira.atlassian.com/browse/JRACLOUD-62937")

comments: author: Frank Schilling
body: Jira Server must have advantages ... ;(

Thank you a lot!
I need to organize my projects to remove clutter
Asked by Ellen Trafficanta:

We are using Jira Work Management for campaign management. Our campaigns are launched monthly, weekly, daily and the amount of projects this is creating is excessive. Technically I could lump multiple campaigns into less projects to remove clutter but then the board feature is not as helpful and you can't visually see the progress since the specific steps would need to be sub-tasks rather than tasks.

Is there an app or feature within Jira that will allow me to organize my projects, similar to a folder structure? That way the home screen project view wont be so gigantic and much more usable.


Answers:
author: Airbus Driver
body: I believe what you're looking for is [Organizer for Jira - Folder Structure](https://marketplace.atlassian.com/apps/1220167/organizer-for-jira-folder-structure?hosting=cloud&tab=overview "Organizer for Jira - Folder Structure")


Tags: cloud
Lost the ability to collapse Subtasks into the Parent Task
Asked by Cross, Alexander:

I have been setting up some projects in Work Management with Tasks and Subtasks and I have lost the ability to collapse the subtasks into tasks within the timeline view. Have I configured something incorrectly?   


Answers:
author: Chase Wilson
body: Hey [@Cross, Alexander](/t5/user/viewprofilepage/user-id/4469656) , this is indeed a feature you should be seeing on the timeline view. You're either 1.) Not yet in the rollout group for timeline nesting or 2.) Seeing a short-term bug. Either way, you'll have this nesting feature back ASAP. Hope that helps!

comments: author: Cross, Alexander
body: Thank you [@Chase Wilson](/t5/user/viewprofilepage/user-id/3562599) will that also include Epics-\>Task nesting as well?


author: Chase Wilson
body: Right now our timeline view is limited to two layers of hierarchy, but we've explored a dynamic approach where projects with Epics would appear as Epic --\> Task and projects without epics would appear as Task --\> Subtask.

The first view where you would see Epic --\> Task --\> Subtask would be our list view.

Cheers!


Tags: cloud
Can a form be configured to not use the default Issue type?
Asked by Curt Holley:

I'm trying to help a team create a form, which is all working fine except the form uses the default issue type for the project. Ultimately they want to use another issue type for the forms.

Is this possible, or on the backlog of features for JWM forms??


Answers:
author: Markus
body: Hi Curt,  

Unfortunately not possible as of yet.   

"Project admins can set up custom and system fields that can be used in your form for your project. The form for your project only supports the default issue type that's listed in your project. To see these custom fields in your form, you'll need to add the custom fields to that issue type scheme. [Learn more about managing an issue type scheme."](https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/ "https://support.atlassian.com/jira-cloud-administration/docs/add-edit-and-delete-an-issue-type-scheme/") \<-- [Link](https://support.atlassian.com/jira-work-management/docs/collect-information-with-forms/)  

An FR has been raised here <https://jira.atlassian.com/browse/JWMCLOUD-32>

Cheers,  
Mark

comments: author: Chase Wilson
body: Thanks [@Markus](/t5/user/viewprofilepage/user-id/4154975) ! [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535) this was mentioned in the AFA thread, but this is probably the top priority change for forms on our team. Happy to chat about this more at cwilson@atlassian.com or jrotanson@atlassian.com (James is our designer exploring this use case).


author: Helen Davies
body: [@Chase Wilson](/t5/user/viewprofilepage/user-id/3562599) Did this ever get resolved? The scenario I have is different in that I need three different types of forms each linking to a different type of issue but all landing in the same project / board.


Tags: cloud
Form based issues VS Manually Created issues
Asked by Mahima Srivastav:

Is there a way to differentiate issues created via Form and issues created manually?


Answers:
author: Chase Wilson
body: Hi [@Mahima Srivastav](/t5/user/viewprofilepage/user-id/4224031) , if you're talking about the Jira Work Management forms we append a Label called "business-form" to every issue created through the form. Cheers!

comments: author: Sharan Gull
body: This doesn't work!!


author: Steffie Heesakkers
body: Once you removed the field 'labels' you can't get this automatic labeling back. I accidently removed the field, created a form, got the field back, but now it's not generating the label "business-form"


author: josephine
body: Hi Mahima,

Try searching on the field "customer request type". If this field is not empty it means that the issue was created through the portal

```
"Customer Request Type" is not EMPTY
```

I hope that helps!

Cheers,

Josephine

comments: author: Mahima Srivastav
body: Hi, this didn't work for me. Maybe because I am working on JIRA Work Management and not Service Management


Tags: cloud
Disable Board View / Make Issues or List view Default when clicking on a Project
Asked by Rob Di Toro:

Hi there,

Hoping it's possible to disable the 'Board' view from projects in JWM?

We have multiple workflows for different issue types that breaks the board view anyway, so hoping there's a method to either:

1. Disable the board view entirely, and/or
2. Make when clicking on a project (eg. from Projects drop-down at the top) that you are directed to the list List view (ie: domain.atlassian.net/jira/core/projects/FOO/list/) or the Issues view (.../FOO/issues/), and
3. If this can be set per-board.

Thanks!


Answers:
author: Ang?lica Luz
body: Hello [@Rob Di Toro](/t5/user/viewprofilepage/user-id/1144835),

Thank you for reaching out to Atlassian Community!

The Board on Jira Work Management projects (and also on Jira Software projects) can't be disabled.

There is a feature request suggesting the implementation of this ability:

* [An option to disable JIRA Core board](https://jira.atlassian.com/browse/JWMCLOUD-20)

Regarding the landing page when accessing the project, it's currently not possible to modify that. There is also a ticket suggesting this improvement:

* [Ability to configure/select which overview section is shown by default when a Project is opened](https://jira.atlassian.com/browse/JRACLOUD-36467)

Please, click on vote on both tickets and also watch to receive updates from our product managers.

If you have any other questions regarding this matter, please let us know.

Kind regards,  
Ang?lica


Tags: cloud
Can't configure boards as Administrator
Asked by Facundo:

Hello, I created a simple project with an account that is in all the administrator groups, I am also an administrator for the whole organization, yet I don't see the 3 dots with More \> Board Configuration. For reference I do see this in another instance of Jira Software.

Seems a bit counter intuitive that a user with all the admin privileges can't edit something as basic as a board.


Answers:
author: Curt Holley
body: But [@Airbus Driver](/t5/user/viewprofilepage/user-id/4431769) with Jira Work management projects (which are still technically Org managed projects) you don't get any such option to configure the "Board" view.

I can only guess, but I imagine over time, this will change. But currently in a JWM project you get one Board view (based on the workflow) with some out of the box filtering options....no board settings/config, just the other views (Timeline, Calendar, Summary. List)

comments: author: Facundo
body: Thank you for your reply, it is a shame that editing boards isn't an option on JWM when it on Jira Software. I guess I'll just wait for the feature, or see if any templates have a useful board.

Do you know by any chance if there is a way to edit templates?


author: fadiyahya
body: this is a bad choice from Atlassian


author: Airbus Driver
body: When you create a board from a classic project, you get **more (...) -\> Board settings**

When you create a board from a next-gen project (team-managed), you get **more (...) -\> Configure Board**

comments: author: Facundo
body: I don't have a **more** button on the Board page.


Tags: cloud