youngmon/atlassian-qna huggingface dataset:
Creating First Pipeline - endlessly loading
Asked by Nisarg Panchal:

We have imported a code repo from AWS CodeCommit. Now, after enabling pipeline and adding a runner we are trying to create the first simple maven Java pipeline. The screen that is supposed to show the basic template with "EDITABLE" label remains blank and goes into endless loading mode.

We tried using incognito and other browsers but nothing works.

Can you please advise?


Answers:
author: Theodora Boudale
body: Hi Nisarg and welcome to the community!

I would like to ask some questions to better understand the issue you are experiencing:

* Have you enabled Pipelines from **Repository settings** \> section **PIPELINES - Settings**? Or not?
* When you select **Pipelines** from the left sidebar of the repo, do you see the page that allows you to select a template? And does the issue occur when you select a certain template? Or is it the page with the template options that doesn't load?
* Are you using the latest version of a supported browser, listed here?  

  <https://confluence.atlassian.com/bbkb/which-web-browsers-does-bitbucket-support-1168845119.html>  

  If so, which ones of these browsers does the issue occur with?
* Do you have any browsers extensions installed? If so, could you disable them temporarily and see if the issue persists?
* If there are other users with access to this repo, does the issue occur when these users try the same?

You can always commit a bitbucket-pipelines.yml file to a clone of the repository and push it to Bitbucket. You can find documentation on the configuration options here:

* <https://support.atlassian.com/bitbucket-cloud/docs/bitbucket-pipelines-configuration-reference/>

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
FishEye Oracle DB Support for 18C/19C
Asked by Vincent_Perry:

The latest revision of FishEye (4.7) says that it supports Oracle 12C database. Has anybody tested against a 18C/19C Oracle DB?

JIRA 8.4 and higher supports Oracle 18C/19C, so we are hoping Atlassian would be matching that support in FishEye relatively soon.


Answers:
author: DJ
body: Recently I migrated Jira to 18c and it's working great. I figured I would do Fisheye/Crucible next. Despite the lack of official support, seeing as how 18c is basically 12cR2 with some extra marketing fluff (higher numbers are better! yay!) I figured it'd likely work.

Unfortunately when I try to use the Oracle DB, the connection test fails with this:
> com.cenqua.crucible.hibernate.CruDBException: Unknown DB Version: Version table exists but the version is not set. Couldn't connect to the database

Various other Atlassian products have been gaining official support for 18c lately, so hopefully Fisheye is somewhere on that to-do list. My suggestion to anyone wanting this is to [go vote on this issue](https://jira.atlassian.com/browse/FE-7134).
Fisheye Indexing Stuck on One Revision
Asked by Eric Blessner:

I recently needed to reindex a repository on Fisheye. Since my last index, we deleted several hundred branches from the repository, many of them during one day of cleanup. Fisheye has been hung indexing for almost 3 weeks running a diff one revision (the one where we deleted hundreds of branches).

If I run the command locally, it looks like it is comparing against each file in the repository for each of those hundreds of revisions. But even so I feel like it is taking way to long to index. Any ideas would be greatly appreciated.


Answers:
author: ITSD MWOPS
body: Do we have an answer around this? We too ran into same issue.

We accidentally deleted tags in our repo we recovered them after that re-indexing struck at particular revision(98.5%) since 10/29.

Please advise.


author: Eric Blessner
body: Stephen,

I appreciate the response. The index has been running since 09/23 on the same changeset. To speed things up, I had previously moved the repository locally to speed up indexing and the disk is actually an SSD. At this point I'm just waiting to see if it will ever finish.

I'm honestly not sure if we did something incorrectly in Subversion when we deleted those branches, or if this is just a normal outcome as part of the Fisheye index. Any suggestions on how to get through this would be greatly appreciated.

Eric


author: Stephen Sifers
body: Hello Eric,

We appreciate you coming to Community for your long-running index issue after you did a large cleanup of your branches. With this said, depending on the amount of data that was cleaned, the re-index has been reported to take hours or days to complete. With this said, 3 weeks does sound like a long time but this will be relative to the amount of data needing to be re-indexed and also the performance of your fisheye server. Additionally, if your storage that your Fisheye server resides on are not optimal then you may also experience slower than expected re-indexing times due to I/O speed issues. Further information on the hardware requirements can be found at [Supported platforms](https://confluence.atlassian.com/fisheye/supported-platforms-960155252.html) under Hardware requirements.

Here is additional information to know about re-indexing:
> Due to the complexity of SCM repositories, an indexing scan may take many hours or even days to complete. During this time, your Fisheye users may be inconvenienced as they will not by able to view the repository being indexed. Furthermore, Crucible users will not be able to carry out reviews unless you have Crucible set to [store all revisions offline](https://confluence.atlassian.com/crucible/storing-all-revisions-under-review-298977548.html).

Source documentation: [Re-indexing your repository](https://confluence.atlassian.com/fisheye/re-indexing-your-repository-960155495.html)

Alternatively, if you believe the issue is the application having a problem then please review the logs and let us know of any warning or errors present in the logs. This will help us to understand what could also be causing the delay in completing the re-index.

Regards,  
Stephen Sifers
Migrate Fisheye to another server without full pulling repos
Asked by Yan Abramovich:

Hello!

I have a problem after migrating fisheye to another server.

I am made all by official doc([this](https://confluence.atlassian.com/fisheye/migrating-fisheye-between-servers-960155799.html)).

I copied all dir's/files from the manual:

* `<FishEye installation directory>/config.xml`
* `<FishEye installation directory>/var`
* `<FishEye installation directory>/cache`

`And set up a variables(including FISHEYE_INST).`

All migration was finished well, Fisheye started, but after I change the path to a repo, click Save and start a task, I get full pulling and indexing repos.

I copied from the previous server over 70 Gb info, and I don't want to expand it to 140 Gb:)

Maybe I missed a little moment?

Please, help me.

Thank you and have a nice day!


Answers:
author: Yan Abramovich
body: Problems were resolved by mount repo as a network drive by nfs.


Tags: migration
Fisheye Authentication Issue
Asked by paul redmond:

Using SSO with Jira our users are able to directly access Fisheye from clicking on a review. A couple of our users just recently started getting redirected to the login screen for fisheye \& cannot log in.

Jira \& fisheye both reside on the same box, the "Jira user server" address contains the IP of the machine. Syncing works fine from fisheye. It's just these 2 users cannot log in at all.


Answers:
author: Benjamin Yu
body: We have the same problem here. Any solution for this problem?


author: Jon Espen Ingvaldsen Kantega SSO
body: Hi Paul. Do you use an add-on for achieving SSO? Which one, and do you have an example of a Fisheye link where SSO does not trigger correctly?  

Regards,

Jon Espen  
[Kantega SSO](https://kantega-sso.com)

comments: author: Paul Redmond
body: Hi Jon, we're using miniOrange's SAML SSO. It is logging everyone in properly within the Jira front end, however within Jira we link out to fisheye for reviews/commits, etc.

It's these links that are not logging us into fisheye whereas before it was... an example of a fisheye link within Jira looks like the following:

[https://fisheye.OURCOMPANY.ca/changelog/Websites?cs=3871](https://fisheye.ivey.ca/changelog/Websites?cs=3371)


author: Jon Espen Ingvaldsen Kantega SSO
body: I am sure their support team find the underlying cause here.  

-Jon Espen


author: Paul Redmond
body: Thanks Jon, but I don't believe it's an issue with SSO.

Initially, everyone is getting logged in to Jira perfectly fine.

It seems as if it's the linkage betwixt Jira \& Fisheye.
Crucible Setup Issues Blank Page
Asked by Brian Wilkinson:

When doing an install of crucible from scratch and following the system prompts when I get to http://localhost:8060/setup/jiraConnect.do, all that is returned is a blank page.

Has anyone else had this issue and how did you solve the problem.

Brian.


Answers:
author: MatheusValin
body: I had this issue, no solution found so far.

comments: author: fkoehn
body: Hey,  

did you find a solution for this problem?


author: Valerii Zotov
body: I had same issue after installation linux version, bit it looks Ive missed one step on installation:
> Now copy the newly extracted `<Crucible home directory>\``config.xml` file to the root of your new Crucible instance directory.

from [6. Tell Crucible where to store your data](https://confluence.atlassian.com/crucible/installing-crucible-on-linux-and-mac-298977373.html#InstallingCrucibleonLinuxandMac-6.TellCruciblewheretostoreyourdata)

so I stopped the server, removed every file related to Crucible and started from scratch, this time with

    cp   <Crucible home directory>\config.xml <Crucible instance directory>

after new server start everything was as it should be.
Crucible localhost:8060/login works but not if from the non-server machine
Asked by Joseph Dong:

\[edit\] It's the antivirus's firewall blocked access. Didn't check that. All good now.

Hi Community,

I installed Crucible 4.7.1 on my local desktop machine for trial. Everything works fine on that local machine localhost:8060. However, once I move to my laptop on the same wifi router, Crucible's homepage 192.168.8.x:8060 loads well, but once I try to login with the username/password, the browser would show a blank page at address 192.168.8.x:8060/login

I also installed trials of Jira and Bitbucket on the same desktop machine. Login and everything else works fine from laptop.

Is there anything to be configured to allow login by a client machine?

Thanks in advance,

Joseph


Answers:
author: Joseph Dong
body: It's the antivirus's firewall blocked client access. Didn't check that. All good now.


author: Jack Nolddor [Sweet Bananas]
body: Hi [Joseph Dong,](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3574527)

If you has been solved your issue, you can also reply to this post and mark your own reply as an 'Accepted answer'. This will help other people with the same or a quite similar problem to find a solution in a easy and faster way.

In addition, by doing this the post will **automatically** gain the "Solved:" prefix in search results to indicate other people that no further support is needed.

Kind Regards.
Error When Upgrading JIRA
Asked by Anthony Taroli:

This is my issue:

**License status**

JIRA support and updates for this instance ended on **19/May/19** . JIRA updates created after **19/May/19** are not valid for the current set of licenses.

I have a subscription with auto renewal.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Sounds like you didn't apply the new license. Whomever is the billing or technical contact will need to log in to <https://my.atlassian.com/product> and get the key so you can paste it in to the License section in Jira.


Tags: jira
Can I use smart commits with multiple issues and different transitions?
Asked by Jeroen Couwenberg:

I have used smart commits succesfully already but only when I use a single transition.

This works: CCFDRC-78 CCFDRC-79 #done

This does not: CCFDRC-85 #done CCFDRC-84 CCFDRC-82 #waiting

Can I use smart commits with multiple issues and different transitions? I so, how do I do this?


Answers:
author: Marek Parfianowicz
body: See examples in <https://confluence.atlassian.com/fisheye/using-smart-commits-960155400.html>

There may be some limitations, however. See feature requests:

<https://jira.atlassian.com/browse/FE-3873>

<https://jira.atlassian.com/browse/FE-5165>


Tags: smart-commit
License limit reached, indexing stopped
Asked by Lee Wereta:

Tried to add a second repo and says License limit reached, indexing stopped


Answers:
author: Deepanshu Natani
body: Are you using a starter license?

comments: author: Lee Wereta
body: Yes, just to test out the product but our repo have more than 10 users historic commits so I think that is why


author: Deepanshu Natani
body: Hi [@Lee Wereta](/t5/user/viewprofilepage/user-id/3536718) ,

Yes, starter licenses are restricted to no more than:

* 5 Fisheye users
* 5 repositories
* 10 historic committers per repository

You can find the current restrictions on the Fisheye and Crucible starter license on this page: <https://confluence.atlassian.com/fisheye/restrictions-on-fisheye-starter-licenses-960155813.html>

The page also explains how to Reconfigure your repository to keep using Fisheye.


author: Lee Wereta
body: [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324) Dont really want to mess with the repo but thanks for the info :)
Crucible & Fisheye 3.7 DB compatibility
Asked by Julien DEMIRE:

Dear,

We are running Fisheye and Cricible on a windows 2008 server with a DB SQL 2008.

As you may know, SQL 2008 is no more supported and for compliance i've to upgrade version to at least SQL 2012.

Could you tell me if my current version is compatible with SQL 2012 or higher?

thanks.

Julien


Answers:
author: jira guy
body: Check here <https://confluence.atlassian.com/crucible/supported-platforms-298977375.html>

2012 is definitely supported. But I am not sure about your crucible version. You are using really old version. Try upgrading to newer version if you want to keep it supported
Unable to register GitHub account
Asked by M I:

Hi,

I have been trying to connect GitHub with Sourcetree on window however I keep getting 'login failed'.

What I did:

on GitHub, I created personal access token and when I register GitHub account I select 'Personal Access Token' for authentication instead of OAuth.

When a popup shows after I select 'Refresh Personal Access Token', I type my GitHub usename and use the personal access token that I just created as my password.

However I keep getting 'Login failed. Authentication failed for GitHub with username \<usename\> - Please check your account setting'.

I have done the same process for Mac with no problem. Did any window user get the same message before? I hope someone in this community can help me.

Thanks in advance!![Screenshot (10).png](/t5/image/serverpage/image-id/264891i6A23E3E11B10B01C/image-size/large?v=v2&px=999 "Screenshot (10).png")![Screenshot (11).png](/t5/image/serverpage/image-id/264892i7A3FD20DE3519382/image-size/large?v=v2&px=999 "Screenshot (11).png")


Answers:
author: TomAuger
body: I'm sure you've figured this out long ago or moved on, but in case anyone else stumbles upon this answer, what I think the issue was for me was not setting enough scope permissions when setting up the PAT within GitHub.

Given this is a public computer I had originally kept the scope to just read/write repo. But that failed.

When I deleted that PAT and created a new one with nearly all the scopes enabled, my authentication worked.

I wish I could say which one exactly solved my problem - I'm sure an exhaustive process of elimination could refine this answer, but hopefully this is a clue to others - doesn't seem to be mentioned anywhere else on the 'net.
Strange issue where the Remote button doesn't link correctly
Asked by Matt Taticek:

Hi,

I recently have started having an issue when i click the Remote button to connect to our remote repository site, it doesn't link correctly. We use ADO, and when I click the remote button it puts the link in missing the colon after https**:**//. The colon is missing and the link fails. if i add the colon in manually it works.

I couldnt find any specifics on this online. Let me know what the problem coul dbe.


Answers:
author: PakRicard
body: I had the same problem, but installing the beta did not fix it. I was authenticated OK, but when trying to clone a repository got an error "this is not a valid source path / URL" and clicking on details "Error remote: invalid credentials".

Luckily, I found an old EXE install for 3.4.12. Installed this old version, and now it works like a glove.

Anyway, I'm not brave to upgrade to 3.4.13 or the proposed beta


author: Mukesh Kumar
body: Hi [@Matt Taticek](/t5/user/viewprofilepage/user-id/5253777)   

We have fixed this issue in Sourcetree 3.4.14 release which will be available by 30th June 2023.

Currently Sourcetree 3.4.14 Beta is out which can be downloaded from following download links:  
**Standard exe:** <https://product-downloads.atlassian.com/software/sourcetree/windows/beta/SourceTreeSetup-3.4.14-beta-1.exe>  
**Enterprise MSI installer** : <https://product-downloads.atlassian.com/software/sourcetree/windows/beta/SourcetreeEnterpriseSetup_3.4.14-beta-1.msi>
????? Translation for SourceTree
Asked by ????_ ????_:

Hi team,  
I would like to contribute to the Source tree App for ????? translation.  
However, when I tried to join the translation project hosted on Transifex for Tamil, it is not approved for very long days (for both windows and Mac projects).  
Please let me know how to proceed.  
????????  
??????????????


Answers:
author: ????_ ????_
body: Someone please help here.
bitbucket connexion error with sourcetree
Asked by thvig:

Bonjour,

Je ne parviens plus ? envoyer mes donn?es GIT. Cela tourne en boucle.

Je ne sais pas si c'est li? ? cela :

<https://bitbucket.org/blog/ssh-host-key-changes>

Mais je ne parviens pas ? trouver la solution.

J'ai fait :

    $ ssh-keygen -R bitbucket.org && curl https://bitbucket.org/site/ssh >> ~/.ssh/known_hosts


Mais j'obtiens toujours :

    ssh git@bitbucket.org known_hosts

git@bitbucket.org: Permission denied (publickey).

Pouvez-vous m'aider s'il vous plait ?


Answers:
author: thvig
body: I solved my problem :

    "C:\Program Files\PuTTY\plink.exe" git@bitbucket.org


Tags: server
sourcetree stop launching window10
Asked by Pon Pricha:

I have last used Sourcetree on last Wed, 14Jun2023. Then since 19Jun. it has stopped launching with the following error found in sourcetree.log:

ERROR \[2023-06-20 11:31:47,083\] \[1\] \[Sourcetree.Composition.VSMef.Net471.VSMefCompositionManager\] \[Log\] - Unable to load MEF components  
System.InvalidOperationException: Sequence contains no elements  
at System.Linq.Enumerable.First\[TSource\](IEnumerable\`1 source)  
at Microsoft.VisualStudio.Composition.PartDiscovery.GetElementTypeFromMany(Type type)  
at Microsoft.VisualStudio.Composition.RuntimeComposition.RuntimeImport.get_ImportingSiteTypeWithoutCollection


Answers:
author: Haoyang Lu
body: [@Pon Pricha](/t5/user/viewprofilepage/user-id/3968909)   
I think this would help.

[https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-won-t-load/qaq-p/1078409?utm_source=atlcomm\&utm_medium=email\&utm_campaign=immediate_general_reply\&utm_content=topic](https://community.atlassian.com/t5/Sourcetree-questions/Sourcetree-won-t-load/qaq-p/1078409?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_reply&utm_content=topic)


author: Mukesh Kumar
body: Hi [@Pon Pricha](/t5/user/viewprofilepage/user-id/3968909)

During windows update installation sometimes following cache files get corrupted and cause this issue: **Assemblies.cache,** **Composition.cache**   
These files are present at following location: **C:\\Users\\\<User\>\\AppData\\Local\\Atlassian\\SourceTree.exe_\<random_string\>\\\<version_number\>**

**Deleting above 2 files can resolve the issue.**

**Sourcetree will regenerate these files when you re-run Sourcetree.**

We have resolved this issue and it will be available in upcoming Sourcetree release (3.4.14) soon.

comments: author: Pon Pricha
body: Thanks for answer. I just rename this directory to

a-SourceTree.exe_Url_rysqzdr4uh4oe0ulsneahvqamwjd0aec

Then it resolved. When launching, the new one is created with the same structure and files.


author: Lars Radoor Hansen
body: Thanks for answer. It works :-)
JavaScript Load Error
Asked by Yoshimoto Tatsuhiko:

I tried to install Atlassian SourceTree.

At the "License agreement" section, I clicked "Use an existing account", then "JavaScript load error" appeared.

What should I do to solve this error?

I can access the URL <https://aid-frontend.prod.atl-paas.net/atlassian-id/front-end/5.0.445> which is described in the error window via Google Chrome, then appeared login window, but I cannot log in and an error "???????????????????" appeared.


Answers:
author: Ai Hirama
body: Thank you for joining the Community!

It seems that people who were facing the same issue got them resolved by using IE. Would you be able to try using them as well?

Let me know if anything!

comments: author: Yoshimoto Tatsuhiko
body: Thanks for your reply.

I tried it by using Microsoft Edge, because IE is end of support, but the issue was not resolved. The same error message appeared.


author: Nicholas Poulin
body: Hello Ai, I am having the same error as Yoshimoto. Is internet explorer the only solution?
Some PCs can't access Bitbucket repository while others can
Asked by Chris Lewis:

Our work group uses the HTTPS bitbucket servers, and we have every lab station use the same setup process for our automations. The code is in python, which is stored on bitbucket and run on visual studio code, and we use SourceTree to run git to copy the repositories on to the lab PCs. I have PC that is unable to connect properly despite going through the same setup process. When I try, I get the following error:

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://\*bitbucket_repository_here\*  
Output:  
Error: fatal: unable to access 'https://\*bitbucket_repository_here\*': OpenSSL/1.1.1s: error:1408F10B:SSL routines:ssl3_get_record:wrong version number

I get this error regardless of which repository I try to pull from, but only on this particular PC. I can use SourceTree on different lab PCs to pull just fine.

Additionally, our local helpdesk was able to use the powershell and git text commands to pull the repositories to the PCs, but SourceTree remains unable to pull.


Answers:
author: Chris Lewis
body: See solution here:

<https://jira.atlassian.com/browse/SRCTREEWIN-14249?jql=project%20in%20(SRCTREE%2C%20SRCTREEWIN)%20AND%20type%20%3D%20Bug%20AND%20statusCategory%20!%3D%20Done%20ORDER%20BY%20updated>
no se ejecuta la aplicacion
Asked by Alberto Daniel Vallejo Castro:

Le doy doble click a la app y por 2 segundos me aparece el logo azul de la aplicaci?n pero no se abre, ya reinicie mi PC y no funciona


Answers:
author: Valenti Iglesias
body: A mi me pas? lo mismo. Lo solucion? actualizando Sourcetree a la ?ltima versi?n (3.4.13).
Importing data fails with no error.
Asked by daniel:

I've tried many times to import data into a Confluence database. It's 2500 rows with about 18 columns with just text data.

I've tried CSV (both UT8 and the normal one), .htm, tried copy/pasting, tried breaking it into smaller chunks (500 rows at a time) and still nothing.   

Essentially, the import UI will load the table, I'll click submit, wait a while (5-20 mins) and then the database will load with nothing in it.  

The strange thing is that it worked once, but I realized there was an error so i tried again and haven't been able to get it to work. Anyone have any ideas?


Answers:
author: vikram
body: Hi [@daniel](/t5/user/viewprofilepage/user-id/5583489)

Welcome to Atlassian Community.

Can you post the error which you are getting from UI or

you can get errors from your confluence \<home-directory\>/logs

or in Catalina.out file which will be in \<home-directory\>/confluence/log

Vikram P


Tags: cloud

confluence-cloud

database