Integration between Confluence and Service Now
Asked by Monica Collins:

We are looking at integrating Service Now with our Jira and Confluence instances. Is there anyone that has integrated their Confluence instance with Service Now? What type of information in Confluence are you syncing with Service Now?


Answers:
author: Ruchi Agrawal
body: Here is the simplest and best available solution for ServiceNow and Confluence. If you are willing to migrate confluence article to ServiceNow and using oncloud / onpremise confluence.

[ServiceNow App Store](https://store.servicenow.com/sn_appstore_store.do#!/store/application/fe53d66b1bf6911086ee5244604bcb77/1.0.0?referer=%2Fstore%2Fsearch%3Flistingtype%3Dallintegrations%25253Bancillary_app%25253Bcertified_apps%25253Bcontent%25253Bindustry_solution%25253Boem%25253Butility%25253Btemplate%26q%3Dconfluence&sl=sh)

Refer below site for more details

<https://www.syncsnow.com/>

comments: author: Ravi Krishna Deekonda
body: Hello Ruchi, are you from AMS1? If so, I need more information. Can we discuss on this?


author: Ruchi Agrawal
body: Hi Ravi,

You can simply drop an email at hello@syncsnow.com for any details.

Regards


author: Ravi Krishna Deekonda
body: Hello Ruchi,

Thanks for that. I have already reached out to them. Waiting for their response.


author: Ruchi Agrawal
body: Suggesting you to just call them for faster response.


author: Maria Barrios (Adaptavist)
body: Hello [@Monica Collins](/t5/user/viewprofilepage/user-id/4463076) I know you wrote this a while ago so you might have found a solution by now. However, if what you're looking for is a two-way integration between your Service Now, Jira and Confluence instances, [Stitch It](https://www.adaptavist.com/products/other-apps/stitch-it) could support your efforts, and it allows for customization too. You could even add multiple Jira and Confluence instances if you're trying to build a more complex integration.

comments: author: Kathy Hart
body: Just a quick update. Stitch It has been rebranded as [Scriptrunner Connect.](https://www.scriptrunnerhq.com/atlassian-apps/jira/scriptrunner-connect) Same product just a new name.


author: Himanshi Bhawsar
body: Hi refer this youtube video for integration between ServiceNow and Confluence

[Amsone confluence ServiceNow Integration / Migration - YouTube](https://www.youtube.com/watch?v=pBe72HIerPI)

Thank you


author: Pramodh M
body: Hi [@Monica Collins](/t5/user/viewprofilepage/user-id/4463076)

Here's the doc you can play with

<https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/integrate-with-confluence-cloud.html>

And here are things you can perform from Servicenow once the integration is set up

<https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/add-reclamation-rule-sub.html>

<https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/task/track-software-rights.html>

Thanks

comments: author: Monica Collins
body: Thanks. These mention Confluence Cloud. Can I connect Confluence Server and Service Now?


author: Monica Collins
body: Can other businesses tell me how you are using the intregration between Service Now and Confluence? What type of information is being passed between the two?


author: Ravi Krishna Deekonda
body: Hello [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

This link(s) e.g., <https://docs.servicenow.com/bundle/rome-it-asset-management/page/product/software-asset-management2/concept/integrate-with-confluence-cloud.html> is not working. May I have the working link. Also, I need to integrate between ServiceNow \& Confluence Server, may I have that working link too? Thanks.


author: Ravi Krishna Deekonda
body: Hello [@Monica Collins](/t5/user/viewprofilepage/user-id/4463076)

It's been a year or so since you requested for the ServiceNow \& Confluence Server integration. Any luck with the integration or still looking for a solution?


Tags: confluence-server

server