youngmon/atlassian-qna huggingface dataset:
How do I Delete and or Edit Messages and Files
Asked by Cindy Weintraub:

I want to delete powerpoint files I uploaded. They live in a file. I'd like to either delete the entire file OR delete each of the three ppt. files. After I clicked on the (3) Attachments in the ... area (top right of screen), he only things I see to do on the right side of each of these files in VIEW, PROPERTIES, and EDIT FILE.

I tried each link and the "EDIT FILE" tells me to download an Atlassian app. It won't load at the moment but is this the only way to DELETE?!!!


Answers:
author: Danny Zuccaro
body: Hi Cindy,

You need to have the 'Delete Attachment' space permissions. You can then access 'Attachments' (paperclip at top of page) to open the list of page attachments. If you have permissions you will see an option to delete.

You can read about deleting an attached file [here.](https://confluence.atlassian.com/doc/manage-files-139415.html?_ga=2.179053732.1227566390.1512993507-1711482267.1484079204#ManageFiles-Deleteanattachedfile)

Hope this helps,

Danny

comments: author: Cindy Weintraub
body: thanks, Danny. Yes, it's all about having the right permission and I found that I do not! Need to get the Admin to change my status! Cindy


author: Danny Zuccaro
body: Glad to help Cindy. If you wouldn't mind clicking the checkmark icon on the left to accept the answer so we can close this issue.

Have a great day,  
Danny
In Confluence, what permission is required to be able to mark a task complete?
Asked by Kristen Swick:

We have a user that has been granted View and Add Comments in the space. He was assigned a task on a Confluence page. What permission do we need to give them in order to be able mark tasks complete?


Answers:
author: Mikael Sandberg
body: The user need edit permission in the space, and on the page if you are restricting it, in order to mark the task complete.

comments: author: Kristen Swick
body: I don't see an edit permission. I'm guess edit is implied by add? [https://confluence.atlassian.com/doc/assign-space-permissions-139460.html](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html "Confluence Space Permissions") If so, that means I have to give someone permission to add pages in order for them to mark a task complete. If that isn't going to change any time soon, I may have to rethink how we're using Confluence.


author: Mikael Sandberg
body: Correct, it is the add permission that they need.


author: S_ Francoeur
body: [@Kristen Swick](/t5/user/viewprofilepage/user-id/1170788) If, like us, doling out *Edit* permissions isn't compatible with your use case, please consider voting for [CONFSERVER-56358](https://jira.atlassian.com/browse/CONFSERVER-56358) and its Cloud equivalent: [CONFCLOUD-72831](https://jira.atlassian.com/browse/CONFCLOUD-72831)

Regards.
Unknown Macro "ViewPPT"
Asked by Annick Morandini:

I organized some View PPT Macro and the content appears now with Unknown Macro "ViewPPT", + I can't access the view PPT Macro anymore


Answers:
author: Shannon S
body: Hi Annick,

Is the **Office Connector plugin** add-on enabled along with all of its modules?

It could be that the last time you restarted Confluence all of the add-ons didn't start up properly. You can check if they're enabled from Manage Add-ons. Make sure that when you search you select All Add-ons as the parameter.

Regards,

Shannon
Cannot publish page on Confluence Cloud
Asked by Michal Ochman:

Hello, I cannot seem to Publish a page I have just created. Clicking **Publish** button results in a bunch of HTTP requests being sent and rejected with HTTP 409 status code:

```
{
  "statusCode": 409,
  "data": {
    "authorized": false,
    "valid": true,
    "errors": [],
    "successful": false
 },
 "message": "Draft versioning is not supported. Current version is : 3"
}
```

Additionally, an error popup is shown:

![image.png](/t5/image/serverpage/image-id/10963i237D78E50F33776C/image-size/large?v=v2&px=999 "image.png")

Refreshing the page and clicking Publish again does not help.


Answers:
author: Divyesh Parmar
body: ![Screenshot 2021-05-27 at 10.23.46 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/145026iDAF539902462DE45/image-size/large?v=v2&px=999 "Screenshot 2021-05-27 at 10.23.46 AM.png")

As shown in the screenshot I got the same error. And followed other user's comment and created a new separate copy of the document I wanted to publish and it worked. I still don't know what caused that exact issue on that particular document. I did not create any new versioning for that draft too.


author: Shannon S
body: Hi Michal,

1. Are you able to replicate the same with any other pages, or is it the particular page?
2. Could I get your permission to test this out on your Cloud access? You can let me know if there's a particular page I could test with.
3. Do all users encounter the problem, or only specific users?

I've seen this with a few other Cloud users but it seems to have gone away on its own so I would love to test this and see if we can report it as a bug.

Thank you!

Regards,  
Shannon

comments: author: Michal Ochman
body: 1. This only happened to one particular page. I am no longer able to replicate this error.
2. No, sorry. I have solved it by copying full page content and pasting it to a new page. I have then removed the problematic draft.
3. Not sure.


author: Shannon S
body: Alright, Michal. Thank you for letting me know.

If you're able to replicate it again in the future please mark down the date/time it happens as well as the page and we can have our Cloud team have a look at the error logs to see what's going on.

Regards,

Shannon


author: Adriaan de Beer
body: I just removed the post and sent to support.atlassian.net


Tags: confluence-cloud
Link to files located on Onedrive business / sharepoint?
Asked by Christoffer Engvall:

Hello,

In my workplace we are storing all documents on OneDrive for business via Office 365. Is it possible somehow to link/reference these documents easily on confluence?

The best i have found is navigating to the onedrive web client and copying the URL to the file. And in confluence i add a Web link to this file and manually type the file name as Link text. The access rights are fully controlled by onedrive in this case.

Are there any easier way to do this? We are using self-hosted confluence.

Thanks


Answers:
author: AnnWorley
body: I understand that you are using web links to link to SharePoint files in Confluence and would like to know if there is a better method.

The overview for the [SharePoint Connector for Confluence](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.sharepoint/server/overview) mentions that it will allow you to:
> Search, embed and link between SharePoint and Confluence as though they were one system.

Please let me know if that is the kind of solution you are looking for.
Space Not Found after renaming a space and importing successfully
Asked by Graham Caparulo:

I exported a space to XML, then followed the instructions to rename that space by editing the entities.xml and exportDescriptor.properties files. I then successfully imported the space, but when I browse to that space I get Space Not Found.


Answers:
author: Pascal Beaudry
body: If you plan to import / export a space regularly. Consider the option to use a template manager like:

* [Gaia for Jira](http://getgaiaproject.nuumsolutions.com), or
* [Gaia Activity](http://getactivity.nuumsolutions.com) and [Space Template](http://getpagetemplate.nuumsolutions.com)


author: Stephen Deutsch
body: One thing to watch for might be a lack of permissions for the imported space. If you use a user that is part of the "confluence-administrators" group then that user has access to all spaces, but if it is an administrator that is not part of that group then it might not be able to access a space without any permissions. Maybe you could check if this applies to your issue?

comments: author: Graham Caparulo
body: I'm part of the confluence-administrators group. I thought about that but I can't even manage the space permissions. I'm betting it's one of two things, I'll have to delete it from the database manually and then re-import, or I'll have to correct permissions manually in the database for that space.


author: Graham Caparulo
body: So I ran a query to check permissions and no group is assigned to the View Space property, however, I'm not sure how to add a group using PostgreSQL commands.


author: Pascal Beaudry
body: It's not enough to have be part of the confluence-administrators group to be able to see any space.  

You need to have Space Permission "View" on the space. By default, confluence-administrators have it, but the default is easy to change.  

You could update your Space Permission without having "View Permission".

* Go to "Confluence Administration"
* Select "Space Permissions"
* On the bottom of the page, you should be able to see the list of all the space of your Instance.
* Select the "Manage Permissions" operation of the space and give you the permission you need.
security issue of confluence
Asked by Hsu Yao Chang:

If we receive the message in my confluence lab environment as shown as below:  
Intrusion detection system detect someone try to attack to access the folder of /etc/Web-etc/passwd-Dir-Traversal  
How can we do about it ? Is operating system security issue or confluence security issue? Thanks a lot.


Answers:
author: Nic Brough -Adaptavist-
body: Operating system.

Confluence doesn't use the /etc directory.

comments: author: Hsu Yao Chang
body: Dear Nic,

Thanks for your reply. I guess it's apache issue.
cloud release notes process
Asked by Sharon Metzger:

Hi folks -- I like how the new Confluence cloud release notes blog works -- wrapping up the weekly changes into a post. Question -- there's aren't obvious links to JIRA like there is with Confluence server release notes. I'd love some clues/best practices as to how the cloud release notes get populated -- IOW, is there a JIRA query behind the scenes, or some other way that the release notes blogger gets the weekly content?


Answers:
author: Giles B
body: Hi Sharon, thanks for taking an interest in our new release notes.

There's a Jira issue in the background for each feature/change, which tracks progress (is this released to users?) and provides the content for the release notes. Everything released in the last week is scooped up for inclusion in the release notes. These issues, though, often don't tie directly to a particular feature request or bug fix with a public-facing jira.atlassian.com issue.

Where a feature/change *does* tie directly to an issue that adds context, we're encouraging writers to link to that issue. Otherwise we can link to any web resource, whether it's existing documentation, a separate blog post (especially for bigger changes), or any other web page that provides more information if it's needed.

We're still working on how we write for this style of release notes, including making best use of links to other content. If you think anything doesn't have enough context, let us know with a question like this one and we'll see how we can improve :)


author: Mike Howells
body: Hi Sharon, in case you're interested in some of the nitty gritty...

We are adopting *continuous deployment* for our Cloud products, which means we push code into production as frequent small changes and use *feature flags* to control when users get to see new things. We needed to find a way to track the delivery of features independently from the deployment of releases, as the latter are now small and automated with all non-trivial changes hidden.

We use a custom Jira integration to keep track of feature delivery based on the state of feature flags, so we have a ticket that shows where we're up to with each feature. Those Jira tickets help product/platform teams collaborate effectively on each new feature, and include a summary of the impact on users in a "What's New" field.

Once a week we generate a blog post from the "What's New" content provided by each team in their feature delivery tickets. This gives us a kind of continuous release notes to go with our continuous deployment.

comments: author: Sharon Metzger
body: Thanks Giles and Mike -- good input here that I can share with my team. We've released a cloud-native product and are figuring out the details of what continuous deployment looks like for our team, so this is definitely helpful.

Thanks!


Tags: confluence-cloud

release-note
Confluence doesn't send notification to group users
Asked by Malin Hultgren:

We are using Confluence as a communication channel (too). Some blogs are mandatory to watch. We cannot rely on that people sign up themselves 100% and we want to secure a hassle free administration of users. We have therefore created users linked to a group email address, e.g "all-engineers@company.com" to make all engineers get notified when there's a new blog post. It has worked like a clock until now. From this Monday there are no notifications sent for people who are in group (email address), only if they have signed up separately themselves.

A) Have you done any changes recently?

B) Is there a better way to secure that people are watchers? We cannot sit and add user by users in our many spaces. (And of course, content is king so they would want to watch even if they wasn't force added).

/Malin


Answers:
author: AnnWorley
body: Hi Malin,

I tend to assume you are using Confluence Cloud since you asked whether we made any changes. I have not seen a flurry of tickets for people not receiving notifications so I cannot connect your case to a known issue.

You are using the recommended workaround for Cloud (creating a dummy user with a group email address) as documented on [Ability to notify a group when a page blog or space is changed (group watches)](https://jira.atlassian.com/browse/CONFCLOUD-20118)

If by chance you are hosting your own Confluence server you also have the option of using a plugin to add groups as watchers: [Better Blogs for Confluence](https://marketplace.atlassian.com/plugins/com.arijea.plugins.betterblogs/server/overview)

I hate to advise you to spam everyone but is there a way we can test the email address you are using for the group to see if it is still working when an email is sent to it from some other source besides Confluence? (Like just your phone or desktop?)

I look forward to hearing what you find.

Thanks,

Ann

comments: author: Malin Hultgren
body: Dear Ann,  
Thanks for speedy and detailed reply. Yes, it is Cloud.   
I assume our problem has to do with Google and the address settings then. No forwarding to any group email addresses works since Monday. If you have signed up as watcher yourself it works.

<br />

Best regards and happy holidays!

/M

PS Tried to reply in email hence the late reply.
How to get all confluence global templates to the JIRA Administration Page webwork action using JAVA
Asked by arunk:

I have a JIRA Webitem at the System Adminstration section.

On the Page, I wanted to display the list of Confluence Global Template.

Since there is no REST API's for fetching the global templates, Is there a method to fetch the global templates by using application links java object?


Answers:
author: AnnWorley
body: Hi - it looks like there is a REST API in Confluence Cloud to retrieve the global templates: [Get blueprint templates](https://developer.atlassian.com/cloud/confluence/rest/?&_ga=2.54703279.589511672.1513004710-497577457.1509036228#api-template-blueprint-get)

Please let me know if that is helpful for your case.

If you are using Server, the API isn't documented:

[Confluence REST API Documentation](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/)

But it looks like some versions have had an experimental API you can use:

[how i can get confluence templates via rest api](https://community.atlassian.com/t5/Answers-Developer-Questions/how-i-can-get-confluence-templates-via-rest-api/qaq-p/540992)

comments: author: arunk
body: Thanks for Reply [@AnnWorley](/t5/user/viewprofilepage/user-id/502040).

Since I am using confluence version 5.6.5, i couldn't get the API. And also it is experimental, which I am not comfortable to use it.

Is there any Templates Related JAVA Class/interface/Methods, that i can use to get all the Global Templates?


author: AnnWorley
body: I understand you would like to know how to use JAVA resources to display a list of Confluence page templates in Jira. You are using Confluence 5.6.5 and are not interested in an experimental API.

I have not forgotten our thread, am following up with some developers internally but most of them are in APAC and it is a slow time of year, so it is taking a while. Thanks for your patience.


author: AnnWorley
body: [@arunk](/t5/user/viewprofilepage/user-id/1138279)The answer I got was that you would need to write a plugin for Confluence that provided the API then use the API in Jira. You may use:

```
@ComponentImport com.atlassian.confluence.pages.templates.PageTemplateManager 
```

to obtain the list of templates (global or space).


author: arunk
body: Thanks for the quick reply [@AnnWorley](/t5/user/viewprofilepage/user-id/502040), Will try your suggestion and let you know.


Tags: jira

template
Document management
Asked by Robert E Meyer:

I was wondering if there is an easy way for me to bring documents that are currently in Google Docs into Confluence? I find it very difficult to figure out?


Answers:
author: Shannon S
body: Hi Robert,

There are a few Marketplace add-ons that will allow you to embed Google Docs in your pages:

[Marketplace: Google Docs Macros](https://marketplace.atlassian.com/search?product=confluence&query=google%20docs)

Can you let us know if this is what you were trying to do, or something else?

Regards,

Shannon

comments: author: Robert E Meyer
body: Thank you for your help,

Since I just started to use the system I overlooked a simple way to drop documents into the file I was working on.

All the Good, I appreciate your help.

Thanks

Bobby


author: Shannon S
body: No worries, Bobby!

Let us know if you have any additional questions. We're happy to help!

Regards,

Shannon


author: Vadim Rutkevich
body: Hi Robert,

please check you app [Smart Attachments for Confluence](https://marketplace.atlassian.com/apps/1219123/smart-attachments-for-confluence?hosting=server&tab=overview). It gives you all the essential tools for document management in Confluence. It provides you will all the necessary tools for working with documents and neatly integrates with the native document collaboration tools.

If any questions arise, feel free to drop an email at vrutkevich@stiltsoft.com.

Sincerely, Vadim
how can i update confluence automatically when changes are made in excel sheet?
Asked by shristi:

i am making changes in excel file on my local system.. i want those changes in my confluence page..without having to manually again the same file in confluence.


Answers:
author: Nic Brough -Adaptavist-
body: If you are altering a file on a totally separate system, the other system cannot know that.

You will need to upload the new version to Confluence to make it aware of the changes you have made.

comments: author: joerg taub
body: sorry i do not get it.

what do you mean with upload the new version to Confuence to make it aware of the changes??
Reports in confluence or JIRA which is based on date using JQL?
Asked by Envitia:

Hi,

We would like to set up a quarterly report in Confluence or JIRA, which will allow us to do the following:

1. Create a list of existing issues in a projects - easy

2. Sort them by last modified date - easy

3. Send out a report every quarter to a user - not sure how confluence would do a scheduled report job/email?

4. Highlight any issues which haven't been updated for over 8 months

Ideally we'd like to do this without plugins wherever possible. If we cannot get confluence/JIRA to generate a quarterly report and send it out, it would be OK to have it in Confluence for example, but compare "last modified date" with "today's date", and if that is more than 8 months, then it gets highlighted somehow...


Answers:
author: Envitia
body: Tyler,

Thank you very much. The first two should be covered by using a JQL query with ORDER BY and using that in a confluence macro to generate the report. Unfortunately, I'm not sure if the scheduling job you referenced in your link (which I did have a look at prior to posting) will do the job (no pun intended!). But I will look into it in further detail! It's not a deal breaker as we can request the person to check that site every quarter, at which point it won't be too bad.

The latter part of your response is spot on! I'll include that in the JQL query such that the report generates that based on the day comparison.

Thank you very much for your effort in responding to that.


author: Tyler Brown
body: Hey Kal,

#3: Here is an article around setting up scheduled Confluence: <https://confluence.atlassian.com/doc/scheduled-jobs-96567525.html?_ga=2.58316450.921641210.1513083263-2007992117.1503344444> (references daily reports but may be useful)

#4 You can use this JQL: updated \<= startOfDay(-240d) to see what issues have not been updated for 8 months from the current day.

Since you listed #s 1 and 2 as easy I assume you already have solutions for them? If not would be happy to help with those as well.

Hope this helps,

Tyler


Tags: jira

jql

report
Is there any library from LPMS-B2 to help us to get data with micro-controller?
Asked by Roushanak:

I would like to get data with RN42 Bluetooth module. Is there any library same as LpmsSensorManagerI?


Answers:
author: Nic Brough -Adaptavist-
body: I think you may be in the wrong place. Can you explain what this has to do with Atlassian stuff?
transferring cloud confluence to another
Asked by Wyne:

hi there,

i have moved out of a cloud confluence to another because we are doing 2 major projects now.

i have exported the spaces i had previously created into xml.

however i do not know where i can import from my new confluence account.

pls help\~

Wyne


Answers:
author: Nic Brough -Adaptavist-
body: Log in as an admin, then use "space import" to import the xml as new spaces.

comments: author: Wyne
body: I can't. it says error during import

![Screen Shot 2017-12-14 at 09.38.56.png](https://community.atlassian.com/t5/image/serverpage/image-id/10984iA394EB01DB1BFFA0/image-size/large?v=v2&px=999 "Screen Shot 2017-12-14 at 09.38.56.png")


author: Nic Brough -Adaptavist-
body: You'll need to upgrade the source Confluence to 6.6, then export again.


author: Wyne
body: how do I upgrade the source? isn't it automatic upgrade as it is a cloud confluence as well.


author: Nic Brough -Adaptavist-
body: I am sorry, I only read the comment.

You should only get that error message if you have exported from Confluence 6.5 or below and tried to import into Cloud.

Cloud to Cloud should work fine.

You'll need to ask Atlassian support ( <https://support.atlassian.com/contact> ) to read the logs to see what is going wrong.


author: Wyne
body: pls don't apologise, you have been helpful already.

tks for the link and I will contact them
Confluence did not connect to MySQL
Asked by Ulf Klose:

Dear Sir or Madame,

our Confluence session [https://confluence.leitron.de](https://confluence.leitron.de/) not connecting to our MySQL instance. Workarounds of Atlassian FAQ failed. Could you please see the page and advise on configurations. Access details to the server could be granted when necessary.

ThX

Ulf Klose


Answers:
author: AnnWorley
body: Hello Ulf,

It looks like the isolation level setting in the database is causing the issue, based on the error message:

```
MySQL isolation level could not be read. Isolation level must be 'READ-COMMITTED'
```

Please see the second item under [Configure MySQL Server](https://confluence.atlassian.com/doc/database-setup-for-mysql-128747.html#DatabaseSetupForMySQL-2.ConfigureMySQLServer). It describes editing the my.cnf file (my.ini on Windows operating systems) in your MySQL server. Please make sure that the global transaction isolation level of your Database has been set to READ-COMMITTED. I look forward to hearing whether Confluence connects to the database as expected afterward.

Thanks,

Ann