youngmon/atlassian-qna huggingface dataset:
When I try to log in I get a "We couldn?t log you in" error message
Asked by Alex Bundy:

I've tried in every browser available to me, and in incognito mode. I've also tried disabling pop-ups and other plugins.

It has been a while since I used Bitbucket, so maybe my account was disabled? I'm trying to log in to get access to a new client's repositories.


Answers:
author: Patrik S
body: Hey [@Alex Bundy](/t5/user/viewprofilepage/user-id/5370666) ,

Welcome to the Bitbucket Cloud Community!

I confirmed internally that your account was in an Inactive state due to a long period of no activity. I went ahead and set it to active again, so you should be able to log in as usual now.

If you are still facing issues accessing your account, please let us know!

Thank you, [@Alex Bundy](/t5/user/viewprofilepage/user-id/5370666) !

Patrik S

comments: author: T?rker Ince
body: [@Patrik S](/t5/user/viewprofilepage/user-id/4603309) Can you please reactivate mine also?


author: Patrik S
body: Hey [@T?rker Ince](/t5/user/viewprofilepage/user-id/5377177) !

Sure, I've set your account back to Active as well!

Let us know in case you are still facing issues login in.

Thank you!

Patrik S


Tags: bitbucket-cloud

cloud
Possibility of transfer repository from one workspace to another repository with another workspace
Asked by Harshavardhanreddy_D:

Dear Team,

Trust you are doing well.

I would like to transfer the repository from **Shubham_X1012892** workspace to **omniitcommerce** by keeping the repository and it's branches with in the workspace **Shubham_X1012892.** It means cloning of the repository from **Shubham_X1012892 to omniitcommerce.**Please advise.

Thanks

Harsha


Answers:
author: Aron Gombas _Midori_
body: The way you describe it is not a "transfer" but a copy of the original repository in another workspace.

For that:

1. Create the target repository in the target workspace
2. Git clone the code from the source repository to a local clone
3. At this point, the remote "origin" in the local clone points to the source repo
4. Add another remote "new"
5. Git push the code to "new"

From this point, you can work on the local clone and selectively push to "origin", to "new" or both.

comments: author: Harshavardhanreddy_D
body: Apologies for delay in response. Thanks [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) for your response.

This will allow to push one branch at a time. Is there anyway to pull all the branches from one repository to another repository?

Thanks

Harsha


author: Aron Gombas _Midori_
body: Hmm, no.

When you clone a repository, it will clone *all* branches and then the push will be push *all* branches. It will be a complete "copy". That's the default behavior of Git.


Tags: bitbucket-cloud

cloud
How to backup the "Issues" to local disk
Asked by tc8989:

I have used "Issues" functionality in the bitbucket to track and record a lot of information, which I like to backup to my local disk. Is there any way to do that?


Answers:
author: Mark C
body: Hi [@tc8989](/t5/user/viewprofilepage/user-id/5370579)  

Welcome to the community.  

To have a backup of a repository issue tracker, you can export it in a zip file.  
You can follow this link for steps to export it. - **[Export or import issue data](https://support.atlassian.com/bitbucket-cloud/docs/export-or-import-issue-data/)**   

Let me know how it goes.  

Regards,  
Mark C


author: Daria Kulikova
body: Hi [@tc8989](/t5/user/viewprofilepage/user-id/5370579) ,

You can try a third-party backup tool, like GitProtect backup and Disaster Recovery software for Bitbucket. The backup providers permits to back up repositories and all the included metadata (issues, wiki, issue comments, downloads, deployment keys, pull requests, etc.)

You can find GitProtect backups for Bitbucket on Atlassian Marketplace and test it free for 14 days: [https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview)

Hope you will find this answer useful,

Daria


Tags: bitbucket-cloud

cloud
How to troubleshoot and fix top level code search in bitbucket cloud?
Asked by Elizaveta Belova:

Recently have migrated from Server to Cloud. Now code search from header menu on top of the page doesnt work in Bitbucket cloud - it gives Internal server error.

At the same time all Repositories are visible and working Ok and I can seach code inside each repository.


Answers:
author: Charlie Misonne
body: Hi [@Elizaveta Belova](/t5/user/viewprofilepage/user-id/5370241)

Welcome to the Atlassian Community!

Perhaps Bitbucket is not done indexing your content. If the issue persists you can contact Atlassian Support <https://support.atlassian.com/contact>  
I don't think this is something you'll be able to fix yourself. Internal Server Errors typically indicate something is wrong on the server side.


Tags: bitbucket-cloud

cloud
Getting Error "Resource not found Return to the previous page or go back to your dashboard. "
Asked by Harendra Kumar:

Hello Team,

I have created a workgroup and repository , also some invited me a repository access, after accepted, workgroup is showing but after click on workgroup getting error"

Resource not found {#toc-hId--410749126}
----------------------------------------

Return to the previous page or go back to your [dashboard](https://bitbucket.org/)."

I have tested with 3 to 4 id but geeting same error in all account

Please anyone help us i ma totally stuck

Thank You


Answers:
author: Ben
body: G'day Harendra,

Welcome to the Bitbucket Cloud community! :)

Just to confirm - you have been invited to a repository on another workspace and are getting an error in your browser when you accept the invitation link?

In that case, I would suggest clearing your browser cache (or using Incognito mode for Chrome) and accepting the invitation again, or trying a different browser.

I would also suggest ensuring that you are logged in to the correct Bitbucket Cloud account that is tied to the email address where you are accepting the invitation.

If you still encounter issues, or if the issue does not relate to what I have mentioned - please let me know as I will need to open a support ticket on your behalf and assist you there. As this is a public forum, it would not be appropriate to share information concerning workspaces/repositories and this information is needed to troubleshoot further in a private channel.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
hey, i am unable to run bitbuket pipline.yml file for qodana report some issue in my yml script.
Asked by deepak deshwar:

image: atlassian/default-image:4 pipelines: branches: main: - step: name: Qodana caches: - qodana image: jetbrains/qodana-\<linter\> script: - export QODANA_TOKEN=$QODANA_TOKEN # Export the environment variable - qodana --results-dir=$BITBUCKET_CLONE_DIR/.qodana --report-dir=$BITBUCKET_CLONE_DIR/.qodana/report --cache-dir=$BITBUCKET_CLONE_DIR/.qodana/cache artifacts: - .qodana/report definitions: caches: qodana: .qodana/cache


Answers:
author: Patrik S
body: Hello [@deepak deshwar](/t5/user/viewprofilepage/user-id/5369439) and welcome to the Community!

It seems like the YML file you shared lost the formatting when you pasted it on the question description.

My understanding is that your YML is currently failing with syntax errors. If this is the case, could you please share with us a screenshot of the error you are receiving in the UI?

I'd also like to share that Bitbucket offers a [Pipeline Validator website](https://bitbucket-pipelines.atlassian.io/validator) that you can use to validate if your YML syntax is correct. Once you validate the changes in that portal, you can commit the same YML to your repository.

Thank you, [@deepak deshwar](/t5/user/viewprofilepage/user-id/5369439) !

Patrik S


Tags: bitbucket-cloud

cloud
BitBucket Projects & Repositories tab not working on the user group page
Asked by L?szl? Tak?cs:

We have received several messages that our users are experiencing the following problem  
They wanted to check what repositories are available for a group but when they click on the Projects \& Repositories tab it goes back to the Users tab.  

Thank you for your help in advance!  

![bitbucket_info.png](/t5/image/serverpage/image-id/293138i81258E41D2AEA158/image-size/large?v=v2&px=999 "bitbucket_info.png")  


Answers:
author: Patrik S
body: Hello [@L?szl? Tak?cs](/t5/user/viewprofilepage/user-id/5366168) and welcome to the Community!

I tried reproducing the same issue on my own workspace, and the tab changing occurred with no issue. In this case, to rule out any issue with the user's local browser, I would suggest checking the following :

1. Check if the browser being used is one of the [Bitbucket Cloud-supported browsers](https://confluence.atlassian.com/bbkb/which-web-browsers-does-bitbucket-support-1168845119.html). Try testing in a different browser to check if the issue also occurs.  

2. Test replicating the issue using your browser's Incognito/Private Mode. This might help identify if it's a cache issue.  

3. If you are using any extension in the browser, try to temporarily disable them and confirm if the issue persists.

These tests will help to narrow down if the issue is particular to the browsers or a broader issue.

Should you have any questions, let us know!

Thank you [@L?szl? Tak?cs](/t5/user/viewprofilepage/user-id/5366168) !

Patrik S

comments: author: L?szl? Tak?cs
body: The problem solved itself, no modifications of any kind were made.  
Thank you for your help.


Tags: bitbucket-cloud

cloud
How to deploy to an ECS task (instead of a service)?
Asked by Thomas Karcher:

Hi there,

I understand aws-ecs-deploy works only with an ECS service, i. e. it deploys to that service.

I do not have a service but a task that gets started via EventBridge, so I'd like to deploy to that task. How can I achieve that?

Thanks

Thomas


Answers:
author: Igor Stoyanov
body: [@Thomas Karcher](/t5/user/viewprofilepage/user-id/4481097) hi. Thanks for your question. We do not have the pipe for your case.  
But you could do it via pipelines using i.e *amazon/aws-cli* image with *awscli* tool.  
You could write a pipeline step to achieve you goal, or even [create a custom pipe](https://bitbucket.org/blog/build-flexible-ci-cd-pipelines-with-custom-pipes).   

<br />

Regards, Igor


Tags: aws

bitbucket-cloud

bitbucket-pipelines

cloud

ecs
[Error] The owner of this repository is already at their plan limit
Asked by langdag:

Hi, Atlassian Team!

The admin of the repository sent me invite, but I was unable to go to the repo. The error appeared which states: "The owner of this repository \[owner full name\] is already at their plan limit and will need to upgrade before adding more users". The admin deleted one of the users, and resent invite, but I still have the same problem. I have tried to log in from different accounts, but unsuccessful. The admin said, he was able to log into repo by sending invite to another email. Can you please check the account of the owner of repo?


Answers:
author: Theodora Boudale
body: Hi [@langdag](/t5/user/viewprofilepage/user-id/5369851) and welcome to the community!

I can confirm that the workspace where this repo belongs is at its plan limit. All workspace members count as billable users regardless of their access.

You can ask the admin of the workspace to access **Workspace Settings \> User Directory**. They can see on that page all users with access, view what access each user has, and also remove users.

Just a heads up, I removed the repo URL from your post to comply with our privacy policy.

Please feel free to reach out if you have any questions!

Kind regards,  
Theodora

comments: author: langdag
body: Hi, [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086) ! Thank you very much for the quick response and the warm greetings in the community! I will try to reach the admin with the help of your information.

Thanks again and Kind Regards,

Viacheslav


Tags: bitbucket-cloud

cloud
How do Stash and FishEye relate to each other?
Asked by Malik:

[answers.atlassian.com](http://answers.atlassian.com) is quickly becoming the biggest online meeting point for Atlassian users. This is why I thought I would share with you some of the most common questions we receive directly at Atlassian Support and could be of interest for the whole Atlassian Community; For example:

-\> How do Stash and FishEye relate to each other?


Answers:
author: Malik
body: Fisheye and Stash overlap in a couple of ways, but in the end they serve very different purposes within an organization.

FishEye has been build to allow users to browse, search and visualise source code for a number of different version control systems, and it is really good at that. It enables you to search the entire history of your source code and view reports that are otherwise hard to get. It also allows you to connect your source code to JIRA, so you know what changes are associated with a particular issue.

Stash is an on-premises Git repository management tool that gives you a central place to create, manage, and collaborate on your source code. Stash was developed with enterprise level security in mind, allowing you to lock down your repositories with [3 levels of permissions](http://blogs.atlassian.com/2012/12/stash-20-enterprise-git-repository-management-branch-permissions/). It also provides an awesome collaboration platform with [pull requests](http://blogs.atlassian.com/2012/10/stash-13-enterprise-git-pull-request/) with in-line commenting, helping you to ensure you're releasing bug free code. In addition, [Stash connects to the JIRA issue tracker](http://quickstart.atlassian.com/download/stash/jira-integration), letting you create bi-directional links between source code artifacts and issues by simply mentioning the issue key in a commit message.

To summarise:

- Use FishEye if you want to: browse, search, visualise or connect source code hosted in Subversion, Git, Mercurial, CVS or Perforce.

- Use Stash if you want to: host, manage and collaborate on Git repositories behind your firewall.


author: Jens Schumacher [Atlassian]
body: What is the difference to this questions? [https://answers.atlassian.com/questions/52665/what-is-the-detailed-difference-between-fisheye-git-repository-hosting-and-stash](/questions/52665/what-is-the-detailed-difference-between-fisheye-git-repository-hosting-and-stash)


Tags: bitbucket

bitbucket-server
Any work arounds to create links with # and ! characters in Crucible comments?
Asked by Todd Ogin:

I recenlty wrote up [CRUC-6408](https://jira.atlassian.com/browse/CRUC-6408), which is a regression of the original issue [CRUC-5238](https://jira.atlassian.com/browse/CRUC-5238). These issues are related to using urls with # characters denoting anchors. Originally, urls with # characters would simply not work but surrounding them with square brackets would maintain the integrity of the link.

With some more recent verison of Crucible, this has regressed even worse, which is why I wrote up the additional issue. It used to be that links with a # followed by some other additional character like ! would get generated correctly using the work around. Now, that is not the case, or at least I haven't found one. An example url that fails is [http://docs.sencha.com/ext-js/4-1/#!/api/Ext-method-onReady](http://docs.sencha.com/ext-js/4-1/#%21/api/Ext-method-onReady).

While I wait for Atlassian to respond to my issue in the Crucible JIRA, I'm getting desparate as it is an extreme waste of time for our devs to navigate through documentation to what we want, rather than just linking directly to it. I can copy and paste material, but that bloats the comments unnecessarilly. Is anyone aware of a work around that will maintain the integrity of these links?


Answers:
author: Tom Davies
body: This is a bug which will be fixed in Crucible 2.10.4 and 3.0

In older versions you can edit syntax/url.def in your installation directory and replace the http/https definition with:

```
# http/https  /\b(?:https?:\/\/(?:(?:(?:(?:(?:[a-zA-Z\d$\-_.+!*'(),]|(?:%[a-fA-F\d]{2}))|[;?&amp;=])*)(?::(?:(?:(?:[a-zA-Z\d$\-_.+!*'(),]|(?:%[a-fA-F\d]{2}))|[;?&amp;=])*))?@)?(?:(?:(?:(?:(?:[a-zA-Z\d](?:(?:[a-zA-Z\d]|-)*[a-zA-Z\d])?)\.)*(?:[a-zA-Z](?:(?:[a-zA-Z\d]|-)*[a-zA-Z\d])?))|(?:(?:\d+)(?:\.(?:\d+)){3}))(?::(?:\d+))?))(?:\/(?:(?:(?:(?:[a-zA-Z\d$\-_.+!*'(),~]|(?:%[a-fA-F\d]{2}))|[;:@&amp;=])*)(?:\/(?:(?:(?:[a-zA-Z\d$\-_.+!*'(),~]|(?:%[a-fA-F\d]{2}))|[;:@&amp;=])*))*)(?:\?(?:(?:(?:[a-zA-Z\d$\-_.+!*'(),~]|(?:%[a-fA-F\d]{2}))|[;:@&amp;=])*))?)?(?:#(?:[\/\?!a-zA-Z0-9_:.%,\-()~]*)?)?)/ : {    region {href="${0}";}    filter=com.cenqua.fisheye.syntax.ParenthesesBalancingRegionFilter    }
```

Crucible will need to be restarted to pick up the change.

comments: author: Todd Ogin
body: Thanks Tom - changing that and recycling the fisheye crucible instance did the trick.


Tags: link

url
Can I close reviews started by deleted users?
Asked by Paul Smith:

We have a number of reviews that were started by users who are now deleted / no longer here, but they were not summarized or closed (that step was forgotten). I'd like to close them (not delete them).

I've gone to the permissions page and given my personal account privileges to Close, Complete, and Summarize reviews, but when I go to the review page I still see no option on the upper-right except for the standard Share, Join Review, and Tools. Am I missing something?

Thanks!


Answers:
author: LucasA
body: You have to transfer the ownership of the review to an active account before proceed with the review closing. Another approach is activate those account just for a while, in order to close the review.

comments: author: Paul Smith
body: Lucas: thanks for that info. Not what I was hoping for but I can look into doing this next week. If it works I'll let you know. Cheers!


author: Paul Smith
body: This was a bit painful but worked. Thanks!


author: Renjith Pillai
body: Do you see an Abandon review? If yes, abandon it first and then delete it.

comments: author: Paul Smith
body: There's no Abandon link. But anyway, I don't want to delete the review, I just want to mark it closed so it's not showing up as an active review on the dashboard anymore. These changes DID get committed, it's just that the developers forgot to summarize/close them.
Unable to fetch from remote repository
Asked by Systems Group:

We are getting this error with one particular git repository although other are working fine.

When adding the repository, it clones, and then indexes fine but then we get the following error:

Unable to fetch from remote repository: ssh://*user@server* /path/*to/git/directory* - \[\]

The failing command seems to be

git fetch ssh:*//user@server* /path*/to/git/directory*+refs/\*:refs/\*

We don't quite know why this error is occurring only with this new git directory. Any assistance here would be greatly appreciated.


Answers:
author: Conor
body: Have you tried running the same operations from the command line?
What is the Needs Fixing state in Crucible and how do i get a review into it?
Asked by Martin Cooper:

I know what the other options in the custom filter section of the Reviews Dashboard are and how to get reviews into all states.

But I cant work out what the "Needs Fixing" state filter is based on, or how to get a review into the right state that it would show as needs fixing.


Answers:
author: Conor
body: "Needs Fixing" is a review whose state is unknown and not recognized by Crucible. It should not happen. If you find a review in this state it indicates a programming or data issue. The review moderator can put the review into a known state if this happens.

comments: author: Martin Cooper
body: Thanks, would be good to have this in the documentation as "Needs fixing" is open to so many interpretations, the obvious one being there are defects that need fixing!
How to find Crucible review from Changeset number?
Asked by Volker_Kleinschmidt:

So I'm frequently looking over our source code, notice a change that I'd like to comment on, and want to find any potentially still open code review. Fisheye does indeed list and link to the review with the individual changed file, but oddly not on the changeset page. And I can't find a search interface for Crucible that would let me enter a CL number and get associated review(s). Is there one? Why not?


Answers:
author: John Werner
body: Searching by Change Set ID (CSID) can be done using an EyeQL search. To find out what reviews it is in, make sure that the query returns the "reviews" field.

The general format of the search would be something like this:

```
select revisions from dir "/" where csid = &lt;some_id&gt; order by date  desc  group by changeset return path, revision, author, date, csid, reviews
```

To get to where you enter the search can be hard to remember, but this works for me.

- Since I am looking up something about a **source** file in a repository, I need to go to the **Source** pull down an select the repository.

- I am doing a **search** , so I select the **Search** tab (far right).

- And I need to **Switch to EyeQL Search** (bottom of left frame).

comments: author: Volker_Kleinschmidt
body: Thanks much, this is really very useful and clear. And can even be turned into a direct URL, e.g. like this:

http://\<fisheye server\>/search/\<repo\>/?refresh=y\&ql=select%20revisions%20from%20dir%20"/"%20where%20csid=\<csid\>%20order%20by%20date%20desc%20group%20by%20changeset%20return%20csid,reviews,author,date,path


author: Volker_Kleinschmidt
body: For some reason, this is no longer working. FishEye isn't finding any reviews anymore - it still finds the change sets, but the "reviews" column is now always empty. We're clueless as to the source of the problem.
Fisheye licenses when using the Fisheye Jira integration
Asked by Michael Hartmann:

I am wondering how many licenses are needed for Fisheye if I only want to allow 10 users to login into Fisheye itself but everybody to view Fisheye source code commit on a perticular issue through Jira.

Would it be sufficient to buy 10 user licenses or would I need the same licenses as we have for our Jira installation?


Answers:
author: Felipe Kraemer
body: Hi Michael,

In this case you'll only need a 10 Users license for FishEye. As can be seen [here](http://www.atlassian.com/licensing/fisheye#downloadlicenses-5), unlimited anonymous users are permitted on all licenses, so you can have 10 FishEye users and as many JIRA users as you need.

You'll only have to choose [the correct authentication method](https://confluence.atlassian.com/display/FISHEYE/Configuring+Trusted+Applications+Authentication+for+an+Application+Link) for the Application Link between FishEye and JIRA, because the authentication methods depend on the user bases of each application.

Cheers,  
Felipe Kraemer


Tags: jira

licence
Fisheye Error on Start-Up
Asked by V:

Hi All-

We are using fisheye 2.8.0 along with crucible 2.8.0. On starting fisheye and accessing the url in browser getting the below error

Your request was unable to be processed  
javax.servlet.ServletException - javax.servlet.jsp.JspException: com.atlassian.applinks.host.OsgiServiceProxyFactory$ServiceTimeoutExceeded: Timeout exceeded waiting for service - com.atlassian.applinks.spi.link.MutatingEntityLinkService

Please help.![](../../upfiles/fisheye_error.JPG)

Note:- We haven't done any upgrades of fisheye/crucible.

Thanks,  
Venkat


Answers:
author: Hieu Le Trung
body: I get the same issue here, it was because I'm using Java 1.7, downgrade to Java 1.6 will fix the issue.

comments: author: V
body: Hi Hieu,

Thank you for the suggestion.

Regards,

venkat