youngmon/atlassian-qna huggingface dataset:
Set Specific Team Member Permissions
Asked by Michael_Noicos:

Hello,

I have looked through Trello's member permission settings and cannot find an answer. I am looking to set team member permissions.

My board has 6 different "Lists" in a "Assembly Line" sort of style, where task 1 is completed, the person in charge of task 1 attaches a file to the card. Then I check it and move it across to list 2 for person 2 to complete the task, upload to the card and so forth until the end of the production line.

I want to change user settings so that The only action someone can do on a card is upload a new item, and label, make comments etc. I dont want someone that I have invited to come through and delete a card accidentally, or move a card to where it shouldnt be etc.

Is it possible to set permissions such as this with the non-business version of Trello?

Thanks in advance for any help,

Michael


Answers:
author: milynnus
body: [@Michael_Noicos](/t5/user/viewprofilepage/user-id/3985203) please watch this. The intra boards permission is ver limited (almost non existing especially for free plans) but I have here a demo that hopes to secured critical parts of the business process against accidental card deletion. It is not perfect yet.

<https://youtu.be/vuu4nJ8ET4Y>


author: milynnus
body: When you want someone to participate in the workflow but not necessarily to look at other information on the board, then you can trigger a process by moving a card into a special list and have Wayscript send eg an email with a link to a form with a card ID to be entered as part of the form so that the backend script knows exactly which card to update with the data from the form and where to insert the attachment ...etc Recommended this for customer approval of work products in a design and fabrication work process.


author: milynnus
body: I am doing similar investigation. It seems that in free plan, permission option is only admin or normal which mean they can do some accidental harm.   

What I know in working with a client is that while I am an observer under a business plan, I can work with the data in the card. Can I update? I could not test but would love to investigate it further when I have a sandbox.   

So an alternative that I am able to share with you is to build a form of sorts and let it update the card.   

Let me know should you want to discuss further. Note : upload as in creating an attachment on the card is easy.

I think I will build a sandox but in the meantime you might want to look at this <https://trello.com/invite/b/mcU0P61s/8fe28f4628463fb1c724d14b7f2dbeaa/wayscript-trigger-demo-air-travel>

It uses the same platform except there is no form input. Will use that as my sandbox. As you can see from the demo it creates a card in another list from card movement. So get data from a form is not a problem...will call it "Build your own airline". Here's the link <https://22925.wayscript.io>

comments: author: milynnus
body: Demo video for you instead

<https://youtu.be/N5RYSr54Ajg>
Butler card buttons disappeared inside cards
Asked by Julie Urban:

I have been successfully using Butler card buttons for a while. Sometime in the last week the card buttons no longer appear inside my cards. I can still see them defined inside butler setup but they don't show up when I open a card now.

Has something changed?

Thanks! Julie


Answers:
author: Esme Crutchley
body: Hi [@Julie Urban](/t5/user/viewprofilepage/user-id/3985166)

Welcome to the Community!

Can you tell us what platform you're using? Chrome? Native Mac App? Android?

If you're using something like the Native Mac App, do you have the same problem if you go through Chrome or Safari?

If you could let us know, that would be awesome!!

Esme :)

comments: author: Julie Urban
body: Thanks for the reply Esme. I figured it out. Something must have changed in terms of the level of my account and enforcing limits on card buttons. All is good now.
IOS app synchronisation frequency
Asked by milynnus:

I noticed a significant lack the synchronisation on the ios app even when the change is made on the ios app...eg card movement triggers a new card on ios shows up almost immediately on the desktop but not until sometime or I hit the 'synced' on the About Board panel.

Is there some setup on the ios side that can make the ios app respond quicker to the changes.


Answers:
author: Soumyadeep Mandal
body: Hi [@milynnus](/t5/user/viewprofilepage/user-id/3947182) ,

Please have a look at this documentation: <https://help.trello.com/article/1061-troubleshooting-for-the-ios-app>
????????
Asked by ??_??:

??????????????????????????

?????????????


Answers:
author: Soumyadeep Mandal
body: Hi [@??_??](/t5/user/viewprofilepage/user-id/3985125) ,

Welcome to the community!

Basically it usually happens because of browser cache etc.

Clear browser cache, history, etc, and login to your account again. It will solve your problem.

OR

It might be because of any third-party extensions/plugins that you have installed in your browser. Disable those extensions/plugins.

comments: author: ??_??
body: thank you!!!


Tags: language-ja
Past due date notification
Asked by Pedro Trecco:

Hi! I work in a company where people usually complete their tasks way past due dates. So the one-time e-mail notification that Trello sends has not been completely helpful. Is there anyway to change the settings so that every day past due dates, Trello would e-mail a notification?Thank you!


Answers:
author: Tasha
body: Hey Pedro,

This is totally possible with the use of Butler. You can set up automatic reminders through Butler to notify the desired user via email. I would check out this [intro to Butler](https://help.trello.com/article/1198-an-intro-to-butler) if you're not familiar with this built-in automation tool for Trello!

Depending on your exact needs you may want to explore the **Due Date** commands or **Calendar**commands within Butler.

I hope this helps!

Tasha from Atlassian
business-class free trial expiration
Asked by var vlad:

after the free trial expires, will boards created that exceed the free board limit(10) be removed? will I still have access to them?


Answers:
author: Soumyadeep Mandal
body: Hi [@var vlad](/t5/user/viewprofilepage/user-id/3984921) ,

Welcome to the community!

As far as my information if the business class plan expires you won't be able to access any features of business class but Trello supports unlimited personal boards in free plan <https://trello.com/pricing> change those boards to personal so that even after the business plan expires you can still access them. But you won't be able to use more than 1 rule in butler, cant use more than 1 power-up in a board many more things you won't be able to access in the free plan.

[**Visit here**](https://trello.com/pricing) for more information!


Tags: board

business-class

free

trial
Disable copy board for observer
Asked by a_alvarez:

I have a business trello account, an **observer** was able to copy a team board and then set this copy of the team board **public** ? how do I disable the "copy board" function for observers? Thank you


Answers:
author: milynnus
body: This is not an answer to your question. I was an observer and I was surprised I can do that including the data. While it helps me with my work such functions should only be reserved for Admin.
Two identical addresses on the Mapa
Asked by Jefferson Chicoski da Silva:

I put identical addresses in two cards in my board.

When I looked in the Mapa I couldn't access these cards with the same address.

Did someone test this?


Answers:
author: Stuart Culshaw
body: Two years on, doesn't look like anything has been done about this. Any fix in the works? I have the same issue.

Makes the map view fairly useless for us, since we use it to indicate team member locations and since many are co-located, it's not possible to access those individual member cards if they share the same address because the map market never splits into individual links, no matter how far I zoom in.


author: DaleRogersStudio
body: Also have this same issue. I separate client orders by individual items. So a client is receiving two items to the same address and can't even access either of them from the map, it just shows up as the number "2". Please fix this.
Tasks Assigned to Observers
Asked by Wendie Hipolito:

We are able to assign tasks to observers but the observers are not able to mark the task as completed. Observers also don't get notified a task has been assigned to them.   

We don't want to make them Normal members because we don't want them to be able to create, move, or comment on cards. Is it possible for the observer to mark their task as complete? Why be able to assign a task if the assignee can't mark it completed?


Answers:
author: Michael Pryor
body: This is the same way membership on cards works. Observers cannot change things on a board (it is a read only memberhip) but you can put an observer as a member on a board, or add them to a checkitem.

comments: author: milynnus
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) Can the observer use a Butler card button to move a card?


author: WG Trello Admin
body: If you get the observer to add a comment to the card, you can set up a butler automation to turn that comment into an action.

eg observer x posts comment "Task A complete" butler has a rule that says "if observer x comments "Task A complete" check checklist item "task A" and move card to list "Y"..etc

comments: author: Keruchan
body: I was looking for this. There is too little information about settings and permissions on paid plan.

As if trello doesnt have any sales on them as almost nobody blogging it. Even reddit.. Almost none.

Does the comment command still works? And does attachment on comment works too?

I'm still on planning phase on building a board before signing up on premium.


author: milynnus
body: Because I do not have business class yet. I am wondering whether an observer can use a Butler card to move card into another list. Would you be able to confirm that? If it can then that will allow them to complete a test and move the card.

i am aware I have not have an answer to marking a task as complete.

comments: author: Martin ?ern?
body: In my experience no, the observer does not see the card buttons.

It is a missing functionality in my view as the granularity of access rights is not flexible enough. It should be possible to grant the observer more rights (such as finishing his/her assigned tasks).
Reports
Asked by Dave Mumford:

I am new to Trello but would like to know if there is a way to run a report which reflects all open/closed Trello cards for a period of time (quarterly/annually). Let me know if this can be accomplished. Thanks!


Answers:
author: Antonio Panea
body: Hi [@Dave Mumford](/t5/user/viewprofilepage/user-id/3984782) ,

Thanks for reaching out! Also you could try Crmble Power up which is free and allow you to see graphics between the dates you choose. Also export filtered data to excel.

Cheers

Toni

<https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble>


author: Soumyadeep Mandal
body: Hi [@Dave Mumford](/t5/user/viewprofilepage/user-id/3984782) ,

Welcome to the community!

Please visit the below link and choose the appropriate power-up to make your work done!

<https://trello.com/power-ups/category/analytics-reporting>
Export a checklist as Text? Separate a checklist into individual cards in one shot?
Asked by Edward Imbier:

I often want a checklist as text in another document. How do I export a list? And how do I split up a whole checklist into a bunch of cards, instead of one at a time?


Answers:
author: Michael Pryor
body: Those are both good questions because there isn't really a way to do either in a perfect way.

For getting the text, put your mouse just above the checklist title, drag down through the checklist to select all the text, copy and then paste. That's the best you can do to get the text in the easiest way without a chrome extension or hitting the API.

For the convert to card - you can make a card Button using Butler that does this. Under Cascade there is an option to "convert all the times in the checklist "foo" into cards". But you have to name the checklist there so I'm not sure if you could do it for \*any\* checklist without changing the rule.

comments: author: Esme Crutchley
body: From previous experience, I would like to add that if you have more than 1 checklist that you want to convert, creating a card button doesn't work. If you create a card button to convert all the checklist items to cards, it will only convert the first checklist, and won't act on any others.

just thought I'd mention that

Esme :)
4 Clicks to delete a card
Asked by Edward Imbier:

Why such a click intensive UI just to delete something?


Answers:
author: TJPII
body: Fast forward 4 years and we abandoned Trello. It never lived up to the hype and was always too limiting and way too click intensive. Candidly, I never saw the app meaningfully improve over time. So many apps do that. They address an innovative idea or a market need and then stagnate.


author: Michael Pryor
body: Archiving a card can be done with one keystroke and is a much more common action than deleting. Even with four clicks we get many emails a month asking for us to restore deleted info (we cant).

comments: author: TJPII
body: The power up by Adaptavist to display the hidden delete button is $10 per board per year. That someone was irritated enough to make a power up and that they have a market to sell this single feature is pretty telling.

Why not have a optional setting to enable display of the hidden delete button? You can bury the setting 20 clicks deep and only allow it to be enabled if the user signs a waiver.

BTW: I say "hidden" because the button displays in the Actions list when the card is archived so the function exists, it's just not shown.


author: Dan Ivory
body: Hey [@Edward Imbier](/t5/user/viewprofilepage/user-id/1293915)

This power up should help make it faster for you.

[https://trello.com/power-ups/5d0859bfbe10fe7460b4390a/card-delete](https://trello.com/power-ups/5d0859bfbe10fe7460b4390a/card-delete?)

Hope that helps,

Dan
How can I hide comments?
Asked by DEALER_PFG:

I was looking into the Mirror power up. I love the fact that I can work from my main board and the cards be mirrored on my clients board. The only thing I can not figure out is how to hide the comments area. I want them to be able to see everything on the card except the comments are. The comments area is for my team and I to communicate with each other and makes notes. Something I do not want our clients to see.

Does anyone know how I can accomplish this?


Answers:
author: Dan Ivory
body: Hi [@DEALER_PFG](/t5/user/viewprofilepage/user-id/3981391)

I don't know of a way to hide comments completely but if you want to take some private notes that clients cannot see then this power up should help.   

<https://trello.com/power-ups/5cdb7c34cf4f69645909eb19/private-notes>  

Hope that helps,

Dan
Logged onto Trello, but boards wont load!
Asked by Catherine Morton:

Have been able to log on and work on my boards on a different laptop, tried a different browser on this laptop, but still doesnt work.

Posted a screenshot of the error codes that come up on chrome browser with shift/control/![2020-06-25 (3).png](https://community.atlassian.com/t5/image/serverpage/image-id/100547i8DD0570D459C4A6D/image-size/large?v=v2&px=999 "2020-06-25 (3).png")


Answers:
author: Michael Pryor
body: We had a blip for users in the UK this morning that has since cleared. Your post seems like it was one of those cases.


author: Jireh
body: You said your boards load properly on another laptop (if I'm understanding correctly). Does the browser that it is not working on have any extensions or plugins that might interfere?

Also, if you continue to run into issues, I would suggest contacting our support at <https://trello.com/contact#/>. Please include a link to your board as well.
Initiales
Asked by C?dric:

Nous sommes 2 coll?gues avec les m?mes initiales. Je n'arrive pas ? changer les miennes pour ?viter qu'on nous confonde lorsque des membres sont associ?s ? une carte.

Quelqu'un peut-il me donner la m?thode. Merci.


Answers:
author: R?mi BERNI?RES
body: Je vous traduit en fran?ais: Vous pouvez mettre une image de profil au lieu d'utiliser vos initiales. Vous pouvez ?galement cr?er une image avec vos initiales mais avec un style de police diff?rent ou d'une couleur diff?rente

comments: author: C?dric
body: Merci ? vous !


author: Michael Pryor
body: You can upload an image to use instead of the initials. You could even make an image that had different initials on it and use that as your profile image.

comments: author: C?dric
body: Thank's a lot
How can I change the url of a Confluence (Cloud) product?
Asked by jchong-potalab:

The Confluence plan our team is using is as follows.

I was using Confluence's standard plan. I don't know if it's because of the price policy change last year, but the Free plan was applied without my knowledge. So, I've returned it to the standard plan now, but it's called the trial period.

What I need now is that the url I've been using so far is potalab.atlassian.net, but I want to change it to dalcomlab.atlassian.net, but even if I follow the articles on your Atlassian Cloud Knowledge Base, there is no corresponding menu.

<https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html>

Is it because I'm on trial right now?

Please reply quickly.


Answers:
author: Pramodh M
body: Hi [@jchong-potalab](/t5/user/viewprofilepage/user-id/3668265)

The URL can be changed if you are on Standard on Premium Plan

The URL will be updated to all the products in your instance(Jira Software, JSM, \& Confluence)

Please find the guide here

<https://support.atlassian.com/organization-administration/docs/update-a-product-url>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Articles taking over portal home page when category is added in confluence
Asked by Ryan Stegmann:

Hi All

I may have missed something but wondering if its possible to show suggested articles in a specific "requested Service" form or having a link on the portal home page independently of the "Service Requests". To explain further. When I add a category ( ex. printing ) to an article it then becomes the "parent" and the my "Service Requests" were then reduced to a link below all the articles. Wouldn't it make sense for that to be reversed? please correct me if I'm being an idiot and completely missing the point of this.


Answers:
author: Pramodh M
body: Hi [@Ryan Stegmann](/t5/user/viewprofilepage/user-id/4714404)

Welcome to the Community!!

The only configuration we have is on restricting the suggestion for each request type using labels from the confluence.

Category is used to group the articles on the better suggestions to customers when they start typing the question

Hope this is clear

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Docs say I can hide a page from the page tree, but not seeing that
Asked by Melanie C:

On this page, the docs say under "Hide pages" that you can move a doc to the same level as the Home page in a space to hide it/remove it from the page tree in the left nav bar.

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>

I've done this move and yet the page still shows up in the left navigation.

Help? Hoping this isn't a deprecated/broken feature. I am building out a library of excerpts to be used as includes all over the space and want to stash it out of sight.

---

Edit: the answers just reiterated the instructions. My problem was I was getting different results than the instructions. I figured it out, though.

When you are viewing the hidden page, it \*does\* appear in the "Pages" left navigation bar. So it appears not to be hidden. Once you navigate away from the hidden page, it no longer shows in the left nav.

See pic of what you see when you are viewing a hidden page at the home level. Page includes library and child page is visible. That was unexpected.

![hidden.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/181027i7E8824319B5C8FC7/image-size/large?v=v2&px=999 "hidden.jpg")


Answers:
author: Ollie Guan
body: Hi [@Melanie C](/t5/user/viewprofilepage/user-id/4058476) ,

* Manage pages
* Reorder
* Move the pages that need to be hidden to the same level as the space home page

![QQ??20220128100519.png](https://community.atlassian.com/t5/image/serverpage/image-id/180415iE25DCC6D50E3CA06/image-size/large?v=v2&px=999 "QQ??20220128100519.png")


author: Pramodh M
body: Hi [@Melanie C](/t5/user/viewprofilepage/user-id/4058476)

Okay, So you need to use excerpt macro.

Here's a good practice, let the pages be there under the home page.

What you can do is, build the excerpt macro for only the pages under your parent page which will be present under the home page in your space. The rest of the pages can still reside in space and don't cost anything.

For moving pages, you can find the option here

![Reorder.png](https://community.atlassian.com/t5/image/serverpage/image-id/180416iE46775FD6DB91F1C/image-size/large?v=v2&px=999 "Reorder.png")

Let me know if you have any query

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Cannot add a comment to a hyperlinked text while in Edit mode
Asked by ray.kim:

Has anyone else come across this problem?

1. Edit a Confluence document
2. While in edit mode, highlight a hyperlinked text (note: ONLY text that's hyperlinked)
3. Try adding a comment to it

Can you do it? Because I can't. The only way I was able to do this was to close or publish my page, highlight it, and add a comment outside of Edit mode.

I came across a need to do this, and trying to go back and forth was a pain!

If I don't get an answer to this, I intend to report it as a bug.


Answers:
author: Kishan Sharma
body: Hi [@ray.kim](/t5/user/viewprofilepage/user-id/4456423)   

I am able to replicate it, neither I can add an inline comment to a link while in edit mode nor in published mode (refer screenshot below), it could be an expected behaviour.  

![inline-comment-to-link.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/180418iB1A303986F53F2DC/image-size/large?v=v2&px=999 "inline-comment-to-link.jpeg")

What you are trying to achieve is a fair suggestion, you can go ahead and raise it as a new feature request.


author: Chris DeMattio
body: I see a similar behavior which might be more problematic.

1. highlight some text and add a comment

2. try to highlight a subset of that text to add a link. Confluence won't allow you to add a link. You have to delete the comment first before you can add the link.

It appears that Confluence is treating the commented text like it's a link, so you can't select a subset of that text to add an actual link. That's annoying.

Please disregard my answer. It was operator error. Unfortunately, there doesn't seem to be any way for me to delete my answer.


author: ray.kim
body: <https://jira.atlassian.com/browse/CONFCLOUD-73472> created

comments: author: Kishan Sharma
body: Thanks [@ray.kim](/t5/user/viewprofilepage/user-id/4456423) I have voted for it and watching it for updates.


author: Pramodh M
body: Hi [@ray.kim](/t5/user/viewprofilepage/user-id/4456423)

While in the edit mode, since you are editing a link, it makes sense to edit the link to a text you are adding rather than adding comments to it, isn't it?

It's good if we report this to Atlassian. Thanks for bringing this up. This will be there in the backlog for some time if they even try to resolve this because from a UI perspective it makes sense to edit a link rather than add comments to it


Tags: cloud

confluence-cloud