unable to view my insert_excerpt on mobile devices
Asked by Patrick Matthews:

Hello,

I've created several confluence pages on Confluence Cloud. I've added "include-excerpt" and the content renders perfectly when using any desktop browser. However, when viewing the pages on a Samsung Note phone or an Iphone 10, the "include-excerpt" do not render.  

Note that on my mobile devices I've tried rendering the pages with include-excerpt in the following modes: desktop mode, mobile mode and confluence Mobile, and all modes fail to render the include-excerpt on my mobile devices.  

Thanks for your help.


Answers:
author: Patrick Matthews
body: Workaround: Disable New page viewing experience {#toc-hId--383938001}
---------------------------------------------------------------------

The "old" page viewing experience supports the full rendering of macros.

EDIT: The iOS app's old page viewing experience even improves on the desktop view: A table of contents macro on the parent page includes headers from child excerpts. On desktop these are not shown.


author: Barbara Szczesniak
body: [@Patrick Matthews](/t5/user/viewprofilepage/user-id/5437418) I haven't used the mobile app, but I found this Knowledgebase article that might help or give you a place to look through related documentation: <https://confluence.atlassian.com/confkb/how-to-allow-confluence-mobile-to-render-a-macro-302812237.html>

comments: author: Patrick Matthews
body: Thank you [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) the fix in your link is not applicable to the build-in macros for confluence. The article instructs macro developers how-to build macros that will render on mobile devices. I'm trying to render a confluence native macro called "include_excerpt" on mobile devices. Thanks again!


author: Humashankar VJ
body: Hi - I hope that you are Doing good !!

Try to paste an Excerpt Include macro to a newly created custom template on our test Cloud instance, made a page using this template and everything works just fine for me.

Maybe you use our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community) app? Try to do the same with its [Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros?utm_source=atl_community) macro that is an advanced version of the standard macro - it also should be working fine.

Hope this helps and happy to assist further !!

Thank you very much and have a fantastic day!  
Warm regards

comments: author: Patrick Matthews
body: Hi VJ - Thank you for your response. I'm still not able to get the Include_excerpt macro to render on mobile devices, even after trying on a newly created custom template. and I don't know how to access your test Cloud instance.  

regarding Table Filter and Charts app... this looks interesting, but I would like to get the native functionality for include_excerpt working prior to ventuing out to a paid fix.  

If you can point me to your "test Cloud instance" then I'd love to test it there.


Tags: cloud

confluence-cloud

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