youngmon/atlassian-qna huggingface dataset:
Jira Software (server 7.8.1) and Confluence Integration (server 6.7.2)
Asked by Tzoe_Keat_Chiam:

Hello Community,

I was wondering if anyone could help me, with the following. We're suppose to have Jira en Confluence (fully)integrated. And I have been told, I could a create users for Jira and Confluence at the same time, as in 1 go. Now, I've been trying to get that to work, but it seems I just don't have the option.

I'm not sure what I'm doing wrong or something might have not have been (fully) configured or that an add on is needed, but I've been told when creating a new user, you can select Jira Software and/or Confluence. The only thing the option is not showing...

Can someome tell if this is even possible... It's driving me nuts and I feel usermanagement is taking up more time than it should.

Thank you so much for your help!

Cheers!

Tzoek


Answers:
author: Shannon S
body: Hi there,

Which option are you referring to? Can you confirm that you've run through the steps already to connect the two in [Connecting Confluence to Jira applications for User Management](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html#ConnectingtoCrowdorJiraforUserManagement-ConnectingConfluencetoJiraapplicationsforUserManagement)?

Regards,

Shannon


Tags: confluence-server

integration

jira

jira-server

server

user-management
Confluence Server - Pagination not working for group endpoint.
Asked by navendu gupta:

GET /rest/group

Get a paginated collection of user groups

With start=0, i get 9 groups.

With start=100, i still get 9 groups.

Any insights would be highly appreciated.


Answers:
author: Shawn C
body: Hi navendu,

It sounds like you might have the "limit" parameter when using the [Confluence API](https://docs.atlassian.com/ConfluenceServer/rest/6.11.1/#group-getGroups) to query for your Groups, however I'd need a bit more information about what you're seeing:

* What the complete API Call you're running?
* Are you running it CLI or through a tool?
* How many groups are in Confluence?
* Is there any difference in the Groups Returned when you run start=0 and start=100, or are they all the same Groups?
* What version of Confluence are you running?

Regards,  
Shawn

comments: author: navendu gupta
body: Hi Shawn,

Thanks for the quick reply.

**What the complete API Call you're running?**

url = "%s/rest/api/group?start=%s\&limit=100" % (base_url, start)

**Are you running it CLI or through a tool?**

via python tool

**Is there any difference in the Groups Returned when you run start=0 and start=100, or are they all the same Groups?**

Same set of groups is returned.

**What version of Confluence are you running?**

1000.0.0-0aa1a5a4a7a

\<?xml version="1.0" encoding="UTF-8" standalone="yes"?\>  
\<manifest\>  
\<id\>b836767a-6026-3b90-bc01-c45afb278251\</id\>  
\<name\>Confluence\</name\>  
\<typeId\>confluence\</typeId\>  
\<version\>1000.0.0-0aa1a5a4a7a\</version\>  
\<buildNumber\>6452\</buildNumber\>  
\<applinksVersion\>7.0.1\</applinksVersion\>  
\</manifest\>

Thanks

Navendu


author: Shawn C
body: Hi Navendu,

Thanks for the info; since it looks like you're on our Cloud Platform, it helped me to find the following Bug: <https://jira.atlassian.com/browse/CONFCLOUD-62418>

We're tracking an issue with the Cloud API when returning groups where it's ignoring the specified start query parameter and return the list from the start (index = 0).

I don't have an ETA or a workaround to this issue however I do see that it has been acknowledged by our Confluence Dev Team. To receive updates on this Bug, I do ask that you include yourself as a Watcher and include any feedback for our Developers letting them know how this impacts you and your team.

If you have any other questions about this request, please let me know.

Regards,  
Shawn


Tags: atl-adm

confluence-server

rest-api

server
Is it possible to add a dynamic date to a pdf export footer?
Asked by Helen Griffith:

Hello,

I have a pdf export stylesheet that adds a footer in the @bottom-center section: 'Copyright 2018'. Is there a way to make the year dynamic?

Thank you!


Answers:
author: Shawn C
body: Hi Helen,

I'm afraid that it's not currently possible to generate dynamic content in the Headers or Footers when performing a PDF Export in Confluence. There is a Feature Request to bring in this functionality: <https://jira.atlassian.com/browse/CONFSERVER-16733>

Looking through the Atlassian Marketplace, there are a few different 3rd Party [PDF Exporter](https://marketplace.atlassian.com/search?product=confluence&query=pdf) Add-ons that might be able to add this functionality when exporting your pages; a few other Community Posts recommend the [Content Exporter (Word, PDF, HTML)](https://marketplace.atlassian.com/apps/4909/content-exporter-word-pdf-html?hosting=server&tab=overview) app.

Cheers,   
Shawn


Tags: cloud

confluence-cloud
Confluence License - Editor vs Reader Role, We have to pay for each reader or for each editor?
Asked by David Rodr?guez Torrontegi:

Dear Athlassian,

I have 250 users, but only 10 editors of Confluence. Only 10 users could create or edit pages.

Regards


Answers:
author: David Rodr?guez Torrontegi
body: HI [@David Rodr?guez Torrontegi](/t5/user/viewprofilepage/user-id/1176330),

It is not about the users who are actually editing the pages, every logged in user needs a license.

Thanks,

Sravya

comments: author: David Rodr?guez Torrontegi
body: Hi,

I have some users con Jira Service Desk (no agents), the objetive is that pool of users could read the info published on Confluente con Jira Service Desk, we need to buy confluence licenses for that pool of users?

Regards


author: Abel Lineberger
body: So I have a similar situation. And there is *currently* a way around your problem. You need to do three things:

1. Get a basic license for Jira Service Desk.  
   You will need to enable the space(s) you want to be read as knowledge bases.
2. Each user will need to be set up as an Atlassian user.  
   The difference between the Readers and the Editors is this:
   1. Under Site Administration \>\> Users
   2. Pick a "reader" 's account.
   3. remove the check box next to Confluence in "Application Access". To be frank they do not need ANY application access checkmarks if they are not supposed to have access to JIRA either. Note that the Application access for Jira Service Desk is only for Agents, not customers, and your readers are customers.
3. For each user you do this, make sure they are set up as a "customer" in the appropriate service desk / knowledge base to which they need access.

Result: the Reader users as set up above still have to log into Atlassian, but no longer have edit functions. They still have full navigation functions. I believe that, depending on space and global permissions, they can have comment functions as well, though I have not tried this. And the Readers ***no longer count against your product access subscription numbers.***

All of this is a remnant of what happened when Atlassian updated the Service Desk functionality in early 2018. Thus the *currently* status in my second sentence. There is no telling when this work around will cease working.


Tags: cloud

confluence-cloud

licence
Confluence OutOfMemoryError:Java heap space
Asked by CMJIRA:

Hello,

Our Confluence version is 6.10.1.

The Confluence page cannot be loaded suddenly. Finally, the 503 error code is displayed on the page. We checked the server and the process is still running. Then we checked the catalina.out log and atlassian-confluence.log and found OutOfMemory error.

catalina.out log:

18-Sep-2018 14:49:42.938 WARNING \[Finalizer\] org.apache.tomcat.util.net.NioBlockingSelector$KeyReference.finalize Possible key leak, cancelling key in the finalizer.  
Exception in thread "https-jsse-nio-8443-Acceptor-0" Exception in thread "https-jsse-nio-8443-exec-10" Exception in thread "C3P0PooledConnectionPoolManager\[identityToken-\>z8kflt9w1xjj49spkan33\|3d8d19af\]-AdminTaskTimer" Exception in thread "https-jsse-nio-8443-exec-18" Exception in thread "C3P0PooledConnectionPoolManager\[identityToken-\>z8kflt9w1xjj49spkan33\|4a1dd9e2\]-AdminTaskTimer" Exception in thread "https-jsse-nio-8443-exec-4" Exception in thread "https-jsse-nio-8443-exec-22" Exception in thread "https-jsse-nio-8443-exec-7" Exception in thread "https-jsse-nio-8443-exec-12" Exception in thread "https-jsse-nio-8443-exec-1" Exception in thread "https-jsse-nio-8443-exec-13" java.lang.OutOfMemoryError: Java heap space  
java.lang.OutOfMemoryError: Java heap space  
java.lang.OutOfMemoryError: Java heap space  
java.lang.OutOfMemoryError: Java heap space  
java.lang.OutOfMemoryError: Java heap space  
java.lang.OutOfMemoryError: Java heap space

atlassian-confluence.log

2018-09-18 14:49:42,982 ERROR \[https-jsse-nio-8443-exec-41\] \[\[Standalone\].\[localhost\].\[/\].\[action\]\] log Servlet.service() for servlet \[action\] in context with path \[\] threw exception  
java.lang.RuntimeException: javax.servlet.ServletException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getConfluenceResourceTags' in class com.atlassian.confluence.setup.velocity.VelocityFriendlyPageBuilderService threw exception java.lang.OutOfMemoryError: Java heap space at /decorators/includes/header.vm\[line 90, column 24\]

Finally, we restarted the confluence service and the page access returned to normal. After that, we checked the monitoring records and found that the confluence has keeped many http sessions, and the heap memory had been occupied a lot (about more than 8G).

Is this problem caused by the http session not ending properly and the memory not being released?


Answers:
author: Yogesh Mude
body: Hi [@CMJIRA](/t5/user/viewprofilepage/user-id/1201582)

Welcome to the community!

Please have a look at the below KB,hope it helps.

<https://confluence.atlassian.com/confkb/confluence-crashes-due-to-outofmemoryerror-java-heap-space-error-183469749.html>


Tags: heap
Can I search Jira from Confluence
Asked by Rebecca Smith:

The search functionality is much simpler in Confluence than in Jira. I want my team to be able to search for Jira issues ++from++ Confluence using the simpler search (rather than JQL). Is this possible?


Answers:
author: Adri?n Plaza [DEISER]
body: Hi [@Rebecca Smith](/t5/user/viewprofilepage/user-id/1997041),

Welcome to this community :)

![Screenshot_1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/32710iC864BA4477250D39/image-dimensions/715x184?v=v2 "Screenshot_1.jpg")

This is not possible to do it directly in Confluence, but you can do the search in basic mode and when you have you expected result, then click in advance mode and copy it to Confluence.

I hope this help,

Adri?n.

comments: author: Rebecca Smith
body: Thanks so much for your quick response Adrian; I'll give it a go.


Tags: jira-core

search
Confluence can't backup & restore
Asked by Bank Chong:

Hello Team,

I always used automatic backup for a while but now I have 4GB per file backup. When backup file increase size it make automatic backup doesn't work but sometime it work!! but it don't generate "**exportDescriptor.properties**" if it don't have this file I cannot restore.

I knew automatic backup used a lot of memory, normaly I used 11.1 GB and it avaiable only 4.8 GB.

The question is

1. Can I continues use automaic backup by change some setting? or I have to change to manual backup?

2. How to get file "exportDescriptor.properties" back?

- Confluence 6.2.1

- CUP Xeon(R) CPU E3-1225 Ram 16 GB ![Capture199.PNG](/t5/image/serverpage/image-id/32707iA799F9997C988940/image-size/large?v=v2&px=999 "Capture199.PNG")![Capture201.PNG](/t5/image/serverpage/image-id/32708i71135731F94BF6AE/image-size/large?v=v2&px=999 "Capture201.PNG")![Capture200.PNG](/t5/image/serverpage/image-id/32709i41FFA2CAF4403471/image-size/large?v=v2&px=999 "Capture200.PNG")


Answers:
author: Shankar Asam {Appfire}
body: Hi,

Automatic backups are good for small size instances where the data being backed up quickly. These automatic backups generally works for data that is lesser than 2GB in size. It is advised to use manual backup strategy if you have a larger instance / data.

Atlassian does not recommend relying on these automatic backups in production sites. You should instead back up your database, installation directory and home directory manually. See Production Backup Strategy for more information.

<https://confluence.atlassian.com/doc/production-backup-strategy-38797389.html>

-Shankar

comments: author: isi
body: Hello,

What about the "**exportDescriptor.properties"?** I can't restore because I don't have this file. Can you give me some suggest please?

This is all file in backup zip file.

![Capture202.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32797iA4877FEF02FC6313/image-size/large?v=v2&px=999 "Capture202.PNG")


Tags: backup

export
Celebrative editor not working
Asked by Dipesh Ramesh:

Hi,

I have confluence in VM and using tomcat, whenever I try turning on celibrative mode nothing gets saved.

I have done the basic check I do confirm:

Synchron port is 8091 max heap size 1GB, I tried restarting synchrony

When I click edit and click Update I get this error:

![unable to save.PNG](/t5/image/serverpage/image-id/32688iC00CCE65DD149315/image-size/large?v=v2&px=999 "unable to save.PNG")

I am using Google Chrome and under developer tools -\> network -\> WS I do see status code 101 switching protocols. I tried websocket web browser test and it works fine.

I do see a lot of error in console:

![synproxy error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32694i2C30788A8991791C/image-size/large?v=v2&px=999 "synproxy error.PNG")

Under respond header I see server as Microsoft IIS/10.0 (do I have to enable websocket in ISS?)

Any help will appreciate.

Regards,

Dipesh


Answers:
author: Edwin Kyalangalilwa
body: Yes, start with enabling web sockets. Also, take a look at this KB article.

[Troubleshooting Collaborative Editing](https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html)

comments: author: Dipesh Ramesh
body: Hi Edwin,

Enabling websocket in IIS removed those red alerts, but I still cannot publish changes or create any docs

![error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/32738i32DFCD979FC418E7/image-size/large?v=v2&px=999 "error.PNG")

Yes I gone through that KB too but getting same error when clicking publish.

Regards,

Dipesh


Tags: confluence-server

server

web-socket
Spaces are no longer visible
Asked by Chantal Scheurwater:

I can no longer see 'Spaces' when I open Confluence, I do however see 'activities' in those spaces.

How can I make them visible again?

(Dashboard Macros are enabled)


Answers:
author: Andreas
body: Hello [@Chantal Scheurwater](/t5/user/viewprofilepage/user-id/1996958) and welcome to the community!

What do you mean exactly by "no longer see 'Spaces'"?

Are you missing the button?

Are you missing content from those spaces in your activity stream?

comments: author: Chantal Scheurwater
body: Hello [@Andreas](/t5/user/viewprofilepage/user-id/960599),

Thanks! I can still see the add botton but but all our spaces are gone. (Except for users who didn't log off yesterday - they can stil see the content of the space they worked in)

It's in Dutch, but you get the picture, there should be over 40 spaces .....

![Schermafbeelding 2018-09-19 om 11.30.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/32712i19F07BC935B6E86B/image-size/large?v=v2&px=999 "Schermafbeelding 2018-09-19 om 11.30.15.png")


author: Andreas
body: Thanks for the clarification.

If that happened on Confluence Cloud you should contact Atlassians Support directly: <https://support.atlassian.com/contact/>

But the screenshot doesn't look like Cloud at all... are you sure you're on a Confluence Cloud instance?


author: Chantal Scheurwater
body: Thank you [@Andreas](/t5/user/viewprofilepage/user-id/960599), I will.


Tags: cloud

confluence-cloud
Add a column filter in the table created on a page
Asked by Shikher Arya:

I cannot find how to add a column filter in the table created on a page.


Answers:
author: Shannon S
body: Shikher,

Can you let us know exactly what you're trying to do, and if you're using a 3rd party add-on? Confluence doesn't have the ability to filter tables, but you might be able to do so with an add-on, such as [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview).

Regards,  
Shannon


Tags: atlassian-marketplace
Oracle 12c settings
Asked by Alexander Sailer:

Dear community,

I'm going to move a confluence 6.7.2 instance from an Ubuntu to a Windows server.

Therefore I'm going to use an Oracle 12c db, but I' not sure about the correct settings.

* charset:   
  AL32UTF8  
* Tablespace configuration  
  ID: ?  
  Tablespacename: ?  
  Size (GB): ?  

* Schema configuration  
  ID: ?  
  Schema: ?  
  Default Tablespace: ?  

I'm not an Oracle db administrator and therefor in our company there's a db request with this questions. It would be very helpful if anyone could give me some hints.

Kidn regards

Alexander Sailer


Answers:
author: Nic Brough -Adaptavist-
body: Everything they need is covered in <https://confluence.atlassian.com/conf67/database-setup-for-oracle-945103514.html>

comments: author: Alexander Sailer
body: Thx for your answer.

I requested the db with a user and got it. When I try to setup the connection I got the following error with the test (connection test):

Permission error

Your database user needs the 'CONNECT' role

According to my db admin the following roles are permitted:

CREATE DATABASE LINK  
CREATE TABLE  
CREATE SEQUENCE  
CREATE CLUSTER  
ALTER SESSION  
CREATE SESSION  
CREATE PROCEDURE  
CREATE TYPE  
CREATE VIEW  
CREATE SYNONYM  
CREATE MATERIALIZED VIEW  
CREATE TRIGGER

My db admin told me the connect role is not explicit available. With the SQL developer I'm able to connect to db. I'm not able to verify the settings, but after a restart of the confluence service and try to reconfigure the error persists.

BTW:

Confluence 6.7.2 version. This is because I'd like to move some content from another confluence server with exact this version.

I installed the bundle on a Windows Server 2016 (as an admin)

I also copied the "ojdbc8.jar" thin client driver as it is descriped in the docu for Confluence 6.7

DB:   
Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production 0  
PL/SQL Release 12.1.0.2.0 - Production 0  
"CORE 12.1.0.2.0 Production" 0  
TNS for Linux: Version 12.1.0.2.0 - Production 0  
NLSRTL Version 12.1.0.2.0 - Production 0

Any hints for me?


author: Nic Brough -Adaptavist-
body: Hmm, that's an interesting one. 12c explicitly has an equivalence between "Create Session" and "being in the Connect role" and you have that set, so it should be working.

It should not be giving you the error you are seeing, because Oracle should be letting it in.

I think this one might have to go to Atlassian support directly over at <https://support.atlassian.com> - if you struggle to raise it there, please let us know here and we'll nudge them directly. And if you get a good answer, please share it too!


author: Snorre Selmer
body: I know I'm doing a bit of thread necromancy here, but I had a similar issue a while back. I had all the permissions I should have needed to set up an Oracle connection, but turns out one permission was _implicitly_ granted through one of the roles I had, and that wasn't good enough for Confluence, it had to be _explicitly_ granted.


Tags: confluence-server

oracle

server
Confluence : wiki and xhtml output render not working
Asked by Xavier:

Hi All,

I use Confluence (6.2.3) in a new environment, and on it, all my SQL functions that return wiki or xhtml output (like displaying a button, or a Roadmap, or hyperlink) are not working correctly :

On HTML result, hyperlink are not working, and instead of that, I have "Unknown macro: {html}" display.

On XTML result, I have the code return by SQL function (i.e \<ac:structure-macro...)

It seems only sql results are concerned, because if I insert a Roadmap chart or an HTML hyperlink on the page, it work correctly.

Of course, I haven't this problem on the old environment (but I have not the hand on old environment, so, I don't know what modify on config :( )

I check module, and All HTML / xhtml are enabled and working.  
Any suggestions ?

thanks in advance


Answers:
author: Xavier
body: no idea ?

regards
Can I add notes per entry listed by the 'Content by label macro'?
Asked by Meik Stroetzel:

The 'content by label macro' is a great tool to list or group content for a specific purpose. Is it possible to show page specific notes on the page that holds the macro instead of of the linked pages?

The information I want to display on the page with the specific purpose that shows the result of the macro may not really belong on the linked pages - it may rather be the interpretation of the linked wiki page considering the purpose.


Answers:
author: Robert Reiner _smartics_
body: I don't think that this can be done with tools provided by Confluence alone.

The [projectdoc Toolbox](https://www.smartics.eu/confluence/display/PDAC), a commercial add-on, provides a macro that allows to merge tables. We have a tip [Annotate Dynamic Lists](https://www.smartics.eu/confluence/x/4gHXBQ) that shows how you could combine the [Display Table Macro](https://www.smartics.eu/confluence/x/wgNk) (to select documents and render them in a table) with the [Tour Macro](https://www.smartics.eu/confluence/x/pwFr) (to provide a table with your comments/annotations) by the use of the [Table Set Macro](https://www.smartics.eu/confluence/x/foHAB) (to merge the two tables).

Maybe there are also free add-ons on the [Atlassian Marketplace](https://marketplace.atlassian.com) that provide some form of merging tables that support your use case?

Biased alert! Please note that I am one of the authors of the [projectdoc Toolbox -- which is available on the Atlassian Marketplace](https://marketplace.atlassian.com/1212629) :).
How to migrate an old company wiki to current confluence?
Asked by Angela Deng:

We bought out another company and need to combine all of their wiki to the current wiki we have under Confluence Cloud.

Theirs is also conveniently under Atlassian Confluence 5.4.4, Team Collaboration Software. It's under their own server and our confluence is on the cloud.

How to we migrate the old wiki so we can have it all in one?

Any help or feedback will be helpful!

Thank you!!


Answers:
author: Mohamed Benziane
body: Hi [@Angela Deng](/t5/user/viewprofilepage/user-id/1640471)

I think that you can take look a this documentation

<https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html>

See also, [Import a confluence](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html) Space, because if you follow the entire first link it will replace all existing space in your cloud instance.

Hope this helps

Regards