youngmon/atlassian-qna huggingface dataset:
Is it possible to display the Sprint field in a Confluence page when using the JIRA issues macro?
Asked by Cheryl Schmelzer:

We've selected the Sprint field to display in a Confluence page using the JIRA Issues macro; however, the sprint name does not appear on the page. Is the sprint field supported?


Answers:
author: Elisa [Atlassian]
body: Hi Cheryl,

Apparently this is a bug. We have already created a bug report: <https://jira.atlassian.com/browse/CONF-35024>. Please feel free to add your comments and vote for it to make it more noticeable to our developers. Also refer to [Implementation of Bug Fixing Policy](https://confluence.atlassian.com/display/Support/Atlassian+Bug+Fixing+Policy) for more information on Atlassian's approach to the development of these bugs fixing.

Please let us know if we can help you any further.

Cheers!

comments: author: Steven F Behnke
body: @Elisa Diel \[Atlassian\], it appears that you linked the incorrect ticket. I was able to find the issue you created, the link is as follows:<https://jira.atlassian.com/browse/CONF-35024>


author: Steven F Behnke
body: In fact, your link text was correct but the hyperlink was incorrect. I have corrected your answer since apparently I have edit abilities due to my rank.


author: Elisa [Atlassian]
body: Thanks Steven! :)


author: Denis Boisvert
body: The same issue exist for epic. Do you know if you already have something in your backlog for epic?


author: Elisa [Atlassian]
body: Hi Denis, We have these ones regarding epic links:<https://jira.atlassian.com/browse/CONF-31339><https://jira.atlassian.com/browse/CONF-32262><https://jira.atlassian.com/browse/CONF-31534>


author: Hans-Hermann Hunfeld
body: Hmm, we have the same issue but i cannot open the link wether search for the ID.What is the status of this bug?Thanks \& regards,Hans-Hermann


author: claire
body: i'm having the same problem as hans-hermann - wanted to vote on this issue but can't open it due to a permissions violation. fixing this would really help when summarizing the status of epics that span multiple sprints.


author: Amsh
body: i'm having the same problem as the folks above - wanted to review the post (<https://jira.atlassian.com/browse/CONF-35024>) but can't open it due to a permissions violation.


author: Cheryl Schmelzer
body: Thank you for the quick response. I will vote for the JIRA. Regards, Cheryl


Tags: cloud

confluence-cloud

jira
hiding not important noise in confluence logs
Asked by sap:

Hi,

We came across the following errors in Confluence logs

<br />

invokeAuthenticatedMethod Failure execution remote method: getPage  
-- url: /confluence/rpc/xxxxxx \| userName: xxxxxx \| method: getPage  
com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist.

On looking further we understood that this doesn't through any critical issues for the user and hence we would like to hide it or get rid of it.We saw some tickets raised regarding this but none had any workaround.

Does anyone here have any idea regarding a workaround to fix this?

Regards,

Sandeep


Answers:
author: Tiago Comasseto
body: Hi Sandeep, I think you can use the same workaround of this [ticket](https://jira.atlassian.com/browse/CONF-28107) to hide those messages, basically add the class being mentioned in the stack trace into the Logging \& Profiling page and set the logging level to ERROR or FATAL.

I hope it helps.

Cheers


Tags: confluence-administration
what are the costs of balsamic for confluence on demand?
Asked by Dominik Bartholdi:

unfortunate the cost for balsamic on a ondemand instance are not listed:

<https://marketplace.atlassian.com/plugins/com.balsamiq.jira.plugins.mockups#cloud>

anyone has an idea what balsamic costs?


Answers:
author: Steven F Behnke
body: It doesn't seem that the prices are published. Balsamiq has a page concerning Cloud users here: <http://support.balsamiq.com/customer/portal/articles/223421>

They also list contact here: <http://balsamiq.com/company/#contact>, you could contact them and ask, perhaps give feedback as well.

comments: author: Dominik Bartholdi
body: Thanks, I finally found it here: <https://balsamiq.com/buy/#c>


author: Steven F Behnke
body: Thanks for posting the answer back!


Tags: addon-com.balsamiq.jira.plugins.mockups

cloud

confluence-cloud
Do users need page edit rights to receive notifications in confluence?
Asked by Harald Tischler:

It seems that when people are mentioned or added as watchers to a page they don't get email notifications, unless they have edit rights to the page. If somebody is mentioned on a page, which they can only view, no email is sent.

Is that the intended behaviour? If so why? I haven't found any settings which would allow me to adjust either.

Thanks


Answers:
author: Seb Kouba
body: The "no edit rights - no email" is consistent but there are other cases where at mentions don't reliably result in emails being sent out. We've ruled out the email server as source of the problem so we'll have to look at the logs. We'll be in touch...


author: Steven F Behnke
body: Are you able to reproduce this consistently? You should post your install version.


author: Davin Studer
body: That is not correct behavior. Anyone who watches a page should get notifications whether they can edit or only view ... same with mentions.


Tags: confluence-administration
Community bubbles -> Forum
Asked by Paul Waldron:

Hi,

Is there any way to transfer the pre-written pages from the forum \& add topic macros with community bubbles in confluence 4 to the community forum add on (or another add-on) in confluence 5, without having to we-write all the pages.

Thank you,

Paul


Answers:
author: Hessom Arta [Adaptavist]
body: Hi Paul,

I've checked with our support team who have informed me that you can simply update to Confluence 5 and install Forums which will pick up the existing data, if it does not it is advised to perform a rebuild. If you encounter any issues with moving from Bubbles to Forums please contact our support using our [contact form](http://www.adaptavist.com/w/about/contact-us/).

Additionally, we have r[ecently released Forums 2.0](http://www.adaptavist.com/w/community-forums-2-data-center-compatible/) for Confluence 5.3-5.6 which provides a [host of new and improved features](http://www.adaptavist.com/doco/display/CFP2/Forum+Features). We're currently developing a migration task to assist in moving existing forums to the new 2.0 architecture, however if you'd like to upgrade to 2.0 before this migration task is available, please install 2.0 and [follow this guide](http://www.adaptavist.com/doco/display/CFP2/Upgrading+Existing+Forums+to+the+New+Forums+2.0).

You are welcome to use the older forum macros which we are continuing to support for the time being.

Kind Regards,

Hessom arta

Adaptavist Product Team


Tags: addon-com.adaptavist.confluence.forums
How does confluence search ranking work?
Asked by frother:

I am interested to know how confluence search ranking works. Cause I feel if I don't get a search result in the "quick search" I don't have a hope in hell in finding it in the full search experience. It seems I am not alone with this feeling (google search pic below)

Screen Shot 2014-09-23 at 11.15.44 am.png

Are titles and headings given prominence?  
[](https://community.atlassian.com/t5/Confluence-questions/How-does-confluence-search-ranking-work/qaq-p/392847?attachment-id=391){#link_11896c7ebed4ea}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66513/1/Screen%20Shot%202014-09-23%20at%2011.15.44%20am.png){#display_11896c7ebed4ea_0}


Answers:
author: Steven F Behnke
body: Integrating Google Search is a possibility. That would probably be helpful since users are typically used to that format of search engine.

The main point I need to get across here is that if you aren't tagging your pages appropriately than it will be a PITA to find anything. That's on you and your users. I run our confluence content at my place of business and I tag anything that I know will be difficult to find, since I know how the search works. However, we aren't running crazy queries like some people like to, just basic searches.

comments: author: Steven F Behnke
body: However, "improving" the built in search is probably out of the scope of a typical development request. I'll troll JIRA in a bit and see if they have any tickets for improvements to the search to link back here.


author: frother
body: Like the idea of integrating google search!


author: Steven F Behnke
body: Almost any Atlassian Expert partners should be able to integrate this for you. The process is a little complicated and a fair amount of work but it makes sense in some cases. Find someone local and ask them: <https://www.atlassian.com/resources/experts>


author: Alexa Tolan
body: if it's possible to integrate Google search, then please do it! the search tool in Confluence is a critical feature, please do something to improve it, cause currently it works quite bad and the ranking rules don't seem to work properly. I'm using Confl 5.6.6. in an organisation of 800 people, lots of complex content and often difficult to retrieve relevant content via the search tool.


author: frother
body: Sorry about the attitude, was getting flustered cause I couldn't find what I wanted. Have updated question to be a more constructive.


author: Steven F Behnke
body: Is there a specific issue or is this just a general purpose attitude?


author: Davin Studer
body: I wouldn't say it sucks, but there are some definite sore points such as not being able to put the wildcard at the front of the search string.
What is the maximum size of a file recommended to store in 'File list' in Confluence
Asked by Naama Lev:

Hi All,

What is the maximum size of a file recommended to store in 'File list' in Confluence?

Thanks

Naama


Answers:
author: Steven F Behnke
body: The "File List" blueprint doesn't have a limit itself. You can configure the individual attachment size limit by following the below documentation.

<https://confluence.atlassian.com/display/DOC/Configuring+Attachment+Size>


author: Naama Lev
body: Hi Steven,

Thanks for your reply,

I wonder if there is a 'Good Practice' size,

I don't want to crash the system with a file that is to heavy

Thanks

Naama

comments: author: Steven F Behnke
body: @naama lev there is a hardcoded limit of 2GB of file size. You can follow this bug here : <https://jira.atlassian.com/browse/CONF-20912>Now, there isn't a max "Good practice" size because it's not Confluence that would be the problem, it would be the connection BETWEEN confluence and the attachment storage. Theoretically if your attachment volume was speedy enough you'd never notice a problem, but we all know it's not that easy.Personally, figure out what the max size your users will be submitting SHOULD be and set the limit there. And keep an eye on the storage performance.


author: Steven F Behnke
body: Oh, and no worries! :)


author: Naama Lev
body: Thanks Steven


author: Steven F Behnke
body: You're very welcome!


Tags: attachment

file
Change People link text in nav bar
Asked by sherlack:

Hi, i'm working on a theme for confluence and we need to change the "**People**" link text to "Directorio" in the top navigation bar. Is this possible to do in confluence?

thanks in advance


Answers:
author: Davin Studer
body: Get the [In Product Translations](https://marketplace.atlassian.com/plugins/com.atlassian.translations.confluence.inproduct) tool for Confluence and you can change that pretty easily.


author: Ale? La?ar
body: Hi, if you mean to change this word, you have to create plugin with translation. Let here only the words which you want to change. Download a jar here:<https://translations.atlassian.com/>. There download a jar file with english for example, then open it in 7zip (you can use any other archive app) and then locate to properties file ActionSupport.properties. There you have to find something like xxx.xxx.aplicationsLink.People = People (i dont know exactly the name of variable) and rewrite it to Directorio. Save and upload to Confluence.

If this link should be to some other destination, you can add it as Aplication Link in Admin Console.


author: sherlack
body: Davin thank you, that work perfectly and it was fast xD
Hide User Profile Tabs
Asked by sherlack:

Is there a way to configure confluence so these sections dont appear for regular users?

user-profile-tabs.JPG

user-profile.JPG

[](https://community.atlassian.com/t5/Confluence-questions/Hide-User-Profile-Tabs/qaq-p/393968?attachment-id=3192){#link_11896cb815cee4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66734/1/user-profile.JPG){#display_11896cb815cee4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Hide-User-Profile-Tabs/qaq-p/393968?attachment-id=3193){#link_11896cb815cee4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/66734/2/user-profile-tabs.JPG){#display_11896cb815cee4_2}


Answers:
author: Geert Graat
body: Hi,

What you can do is hide the items with CSS, however than the items are hidden for everyone. Also, the functionality is still there, so if a user knows the correct URL than he can still visit the pages.

What we did here is combine this by hiding all these items from all users and creating a specific page with restrictions containing URLs to access the items that super users need.

BTW you can disable the Atlassian Marketplace menu item, it is a setting somewhere in the Admin section for managing addons.

Regards,

Geert


author: sherlack
body: We ended up hidding them up with css. Thanks!
Confluence External Database Configuration Issue
Asked by jeremiah mcclain:

I have installed a trial version with the intent on using a production database (mysql). I have installed Confluence and MySQL v 5.6.20 on CentOS 6.5. I have followed the instructions including copying mysql-connector-java-5.1.32-bin.jar to /opt/atlassian/confluence/confluence/WEB-INF/lib/. MySQL is running. When I start confluence and select the production option in the wizard I do not get the db configuration prompt.


Answers:
author: Utsav Fashion
body: facing same issue, it's really painful configuration with Mysql and other DB


Tags: confluence-administration
Why can't I remove specific versions of attachments?
Asked by Kevin Mote:

According to the [documentation for Conf 4.3 release](https://confluence.atlassian.com/display/DOC/Confluence+4.3+Release+Notes#Confluence4.3ReleaseNotes-Otherimprovements) (also [pictured here](https://confluence.atlassian.com/display/DOC/Attachment+Versions)), I should be able to remove select versions in the attachment version history. This feature was added under [CONF-5520](https://jira.atlassian.com/i#browse/CONF-5520). However, I do not seem to have that feature available (see screenshot below). I am running Conf 5.4.3. Where is the "Remove" link?SNAG_Program-0231.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-can-t-I-remove-specific-versions-of-attachments/qaq-p/370119?attachment-id=8059){#link_11896cf11cb364}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/62525/1/SNAG_Program-0231.png){#display_11896cf11cb364_0}


Answers:
author: Kevin Mote
body: Ahh, apparently I didn't read [the documentation](https://confluence.atlassian.com/display/DOC/Viewing+Attachment+Details)closely enough:
>
> Viewing attachments on a page {#toc-hId-1679675971}
> ---------------------------------------------------
>
> When a page you are viewing contains attachments, ***a small paperclip icon appears next to the breadcrumbs.*** Clicking the paperclip icon will take you to the 'Attachments' view, where you will see the full list of attachments.

(emphasis mine)

That is a non-intuitive user interface in my opinion, but at least it works.


author: Davin Studer
body: First of all you are not on the attachments page. You are viewing the attachments through the attachments macro. If you click on the tools menu then click on attachments that will take you to the attachments page. If you still do not see it on the attachments page then you probably don't have the delete attachments permission for the space.

comments: author: Kevin Mote
body: Thanks for the quick answer. I realized exactly what you were saying just before you posted.


author: Davin Studer
body: Oh good.


Tags: confluence-administration
OnDemand Confluence and JIRA's integration with Astah
Asked by Patricia Guimaraes:

Hi,

I've read that there is an Astah macro that allows users to easily insert Astah diagrams into Confluence pages as well as JIRA issues. Is this Astah macro also available for OnDemand users?

Thanks,

Pat


Answers:
author: Elisa [Atlassian]
body: Hi Patricia,

Unfortunately Astah UML Macro Plugin for Confluence is for Confluence Server. We don't have an Astah macro for Cloud Applications.

Cheers!


Tags: cloud

confluence-cloud
Does a page have a size limit?
Asked by MCV:

I am a user who daily updates a Page with meeting notes, and it's a long running document of months of notes. If I were to export the Page to Word, it would take up over 110 pages.

Lately when I add more notes to the Page and try to add hyperlinks to the text, it will allow me to enter the values, but when I save the Page and try to click on the links, each link is always missing two characters at the end of the hyperlink, thus sending me to an incorrect destination.

Have I exceeded some kind of Page size limit, and now the document is slowly becoming corrupt, or cannot handle more data? I know I could possibly break this page into multiple pieces, but I liked having just one place to go to which contained all notes.


Answers:
author: R Donato
body: Yes, you have. A page that prints to 110 pages is quite a lot of information. I don't know what the exact page size limit is since it can vary based on how complex the page is (e.g. if it includes several macros, pages, tabs, etc.). I had this same issue recently. The Atlassian tech didn't provide a length limit. He just said that Atlassian, "Typically, we would suggest that the page is broken down into smaller pages to ensure that it does not time out rendering."

At my current job, we try not to exceed 20 pages regardless of complexity, though I've worked at other places that have Confluence pages up to 50 when printed. If you can break the pages up, you'll save yourself a lot of grief.

HTH


Tags: confluence-administration
Delete a user who is an owner and edited a space.
Asked by Alex Battard:

I need to delete employees as they wont have access and so that their name is out of the system. I can disable a user, but i cant delete them since they added pages and spaces. How can i accomplish this?


Answers:
author: Elisa [Atlassian]
body: Hi Alex,

If this user has edited any content on the system, you won't be able to delete him/her. But only deactivate.

If this user has only created content, then you can associate all content created to another user and then delete him/her.

Please let us know if this helps you.

Cheers!


author: Felix Grund (Scandio)
body: We've done this several times when we wanted to assign content to another LDAP user. This is our process:

* Backup the database
* Create a temporary user in Confluence (tmp_user)
* Assign all content created by the user to delete (del_user) to tmp_user

```
update content set creator = 'tmp_user' where creator = 'del_user';update content set lastmodifier = 'tmp_user' where lastmodifier = 'del_user';
```

* Delete del_user in Confluence
* Synchronize the target LDAP (ldap_user) user with Confluence
* Revert the changes above

```
update content set creator = 'ldap_user' where creator = 'tmp_user';update content set lastmodifier = 'ldap_user' where lastmodifier = 'tmp_user';
```

* remove the tmp_user from Confluence


Tags: cloud

confluence-cloud
Initial install fails after requesting key.
Asked by Alex Holcomb:

I have an install on one of my windows 2012 servers where it doesn't work for whatever reason. I decided to try a fresh install on a different server and try to load one of my backups after it is setup. The problem is I cannot even get to that stage. After running the install and launching in browser I get to the page where I request a key. I have done it both through the start trial button as well as the having a license option. Both seem to get stuck after I input/generate a key.   

Any suggestions would be helpful.


Answers:
author: rrudnicki
body: Hi Alex,

It might be a bug related when you try to install confluence 5.6 using a evaluation-license and choosing an external database. Could you have a look [in this link](https://jira.atlassian.com/browse/CONF-34288) and let us know if it fix your case ?

Cheers,

Renato Rudnicki

comments: author: Alex Holcomb
body: At no point had I selected any database. So I'm not sure how this would be the problem.


Tags: confluence-administration
Convert product requirements into JIRA stories
Asked by Nils1983:

When I convert requirements to stories (JIRA issues) it does not add the user story to the description.

Only the highlghted text appears in the summary... .

Is there a way to configure this correcty so that it takes the whole specifications and adds it to JIRA ?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: There is no configuration for it AFAIK. If you select a lot of text, it will put the initial few words in to summary (whatever the field can accommodate) and put the rest in description.

It would have been nice if we could select 2 columns or paragraphs and the integration puts the the first into JIRA summary and the rest into description.
Report Page listing child with current version.
Asked by SergioC:

There is possibility to include in a page content a report that listing with their children and the current version of each?

Example:

++**List of child:**++

* children 1 (v.1)
* children 2 (v 3)
* ...
* children 6 (v 2)

Thank you,


Answers:
author: John Paz
body: The ServiceRocket Reporting plugin has this functionality and works really well (steep learning curve though and it's a paid addon).

A simpler solution might be to use [Adaptivist's Version History Macro](http://www.adaptavist.com/display/AtlassianConfluence/version-history+macro).

comments: author: SergioC
body: Thanks Jonh.


author: Julia Wester [Wittified]
body: have you looked into the reporting plugin from ServiceRocket?
How can I remove LucidChart from the Confluence menu?
Asked by c bolton:

I use Gliffy and dont want to confuse any user. How can I remove LucidChart from the Confluence menu?


Answers:
author: keadm
body: Has your administrator unistalled the Add-in from the System administration menu?

Maybe there are settings on the Lucidchart configuration page: [../wiki/plugins/servlet/ac/lucidchart-app/lucidAppAdmin](https://answers.atlassian.com/wiki/plugins/servlet/ac/lucidchart-app/lucidAppAdmin)


Tags: confluence-administration
Migrate to Confluence Questions
Asked by Prameesha Samarakoon:

Hi,   
We have been using a question answer forum, based on OSQA engine and intend to migrate to confluence. What would be the best approach to go about this?

What would be the most optimized approach to migrate without data loss?

Thanks


Answers:
author: Adrian Moerchen
body: Ask Atlassian for their script. At least the said it "will be open source and freely available".

<https://confluence.atlassian.com/display/AAC/Atlassian+Answers+FAQ#AtlassianAnswersFAQ-IalsowanttomigratemyOSQAsystemtoConfluenceQuestions.Canyoushowmehowyoudidit>?


author: Alejandro Conde Carrillo
body: I have created a task to release the migration scripts used by Atlassian in the migration of this site: [CQ-1475](https://jira.atlassian.com/browse/CQ-1475). Leave your comments there and vote it. The bigger the interest, the more chances there will be to get the scripts released.


Tags: questions-for-confluence