youngmon/atlassian-qna huggingface dataset:
I am part of random JIRA groups
Asked by VarunAgw:

**<https://id.atlassian.com/manage-profile/products>**

**I see the following links on this page. I never signed up for those. I don't even see any email related to that. How do I exit them?**

**<https://couchbasecommunity.atlassian.net/>**

**<https://hivestreaming.atlassian.net/>**

**![](https://i.imgur.com/YtR523h.png)<https://i.imgur.com/YtR523h.png>**


Answers:
author: Trudy Claspill
body: Hello [@VarunAgw](/t5/user/viewprofilepage/user-id/2352524)

Unfortunately it is not possible for a user to remove themselves from a product. Only the Administrators of that product are able to change which users have access to the products.

For the Jira and Confluence products, it is possible that those products are open to everybody, or open to anonymous access, so that you may never have had to receive an invitation. Or, it is possible that an administrator of the products mistakenly added your email/account to their product. You can attempt to contact the administrators of those product instances to ask to be removed.

Trello and Bitbucket are products that Atlassian hosts directly in the cloud, and users are granted access to areas within those products, versus Jira and Confluence where there are multiple instances of each of those products hosted in the cloud under subscriptions for individual customers. Those two may be showing up because those products are accessible to all users that have an Atlassian Cloud account, even if the user has never accessed them.

comments: author: VarunAgw
body: How do I contact these organizations? I don't know the relevant email.


author: Trudy Claspill
body: If they have activated their Contact Administrators form, then when connected to the instance you should be able to click on the gear icon next to your Avatar and find an option to contact them.

There is no guarantee that they have turned on that form.

You could also do an internet search for "hive streaming" and "couch base community" to see if you can find companies that match those, and see if they have websites through which you could contact them.
Bind custom fields to the schedule function
Asked by Leonardo Zevallos Guzman:

Hello, I want to configure the JWM schedule function so that it works with my custom fields (End - Projected Start and End - Actual Start). I want those fields with dates to be displayed in the schedule when editing.  
![Captura de pantalla 2024-01-15 124711.png](/t5/image/serverpage/image-id/300610iFD5FDDEE589B75B2/image-size/large?v=v2&px=999 "Captura de pantalla 2024-01-15 124711.png")![Captura de pantalla 2024-01-15 124437.png](/t5/image/serverpage/image-id/300609i93625DBC159339C7/image-size/large?v=v2&px=999 "Captura de pantalla 2024-01-15 124437.png")  

Currently its configuration is for the Start date and Due date fields, but I want them to work with the custom ones I mentioned. Is there any way?


Answers:
author: Trudy Claspill
body: Hello [@Leonardo Zevallos Guzman](/t5/user/viewprofilepage/user-id/5349571)

No, that is not supported for Jira Work Management.

There is a change request to which you can add your vote/comments:

<https://jira.atlassian.com/browse/JWMCLOUD-43>


Tags: cloud

jira-work-management-cloud
Not possible to share a dashboard ?
Asked by Xavier:

A colleague of mine created a dashboard from a jira work management project

Currently he is not able to share it with anyone else, as shown as below

![MicrosoftTeams-image (47).png](https://community.atlassian.com/t5/image/serverpage/image-id/300585i1D97866A6728A877/image-size/large?v=v2&px=999 "MicrosoftTeams-image (47).png")

The dashboard can only be private

I have been through the JWM documentation and I could not find any information about some limitation about this topic.


Answers:
author: Rebekka Heilmann _viadee_
body: Hi [@Xavier](/t5/user/viewprofilepage/user-id/5280511)

Sharing Dashboards and Filters is a Global Permission set in the Jira Administration: [Manage global permissions \| Atlassian Support](https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/)

Can you check whether that is enabled?

comments: author: Ajay _view26_
body: Hi [@Xavier](/t5/user/viewprofilepage/user-id/5280511)

As [@Rebekka Heilmann _viadee_](/t5/user/viewprofilepage/user-id/5182395) mentioned, you can check if your Admin has restricted who can share filters/dashboard.

Go to [https://xyz.atlassian.net/secure/admin/GlobalPermissions!default.jspa](https://jbrickey.atlassian.net/secure/admin/GlobalPermissions!default.jspa)where xyz is your instance.

Discuss with your admin to get permissions sorted out

![Screenshot 2024-01-16 at 9.57.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/300650i4757ACEECE65858E/image-size/large?v=v2&px=999 "Screenshot 2024-01-16 at 9.57.59 AM.png")


author: Jayant Bhawal
body: Additionally, for anyone not particularly familiar with this UI, you can enable dashboard sharing settings for only groups, not individuals.  

And the way to add new groups to the "Share dashboards and filters" setting (or any setting on this page) is:

* Scroll to the bottom
* You'll see a **Grant Permission** section.![image (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/301898i6779F7E9086148A9/image-dimensions/302x205?v=v2 "image (2).png")
* Select the permission to grant
* And the group to grant it to
* DONE!


Tags: jira-work-management-cloud
Sub task automation
Asked by Sasha:

I'm trying to use automation so that when the parent task is aborted, whatever the status of the child task is, it will automatically change to the same aborted state.  
(Don't care if the subtask has a status of 'Completed'.)

![?????????? 2024-01-15 ????? 10.22.55.png](/t5/image/serverpage/image-id/300508iB8247ECBE10C2EE1/image-size/large?v=v2&px=999 "?????????? 2024-01-15 ????? 10.22.55.png")

But, It didn't work. How can I do for it?

![?????????? 2024-01-15 ????? 10.24.11.png](/t5/image/serverpage/image-id/300509i465A6996A07B4DA7/image-size/large?v=v2&px=999 "?????????? 2024-01-15 ????? 10.24.11.png")


Answers:
author: Trudy Claspill
body: Hello [@Sasha](/t5/user/viewprofilepage/user-id/5393584)

Does the workflow for the subtasks support transitioning from any status to any status?

If the workflow restricts how the subtasks can move from one status to another, that would prevent the automation from succeeding.


author: Thuan_ Do Dang
body: Hi [@Sasha](/t5/user/viewprofilepage/user-id/5393584) ,

Who is the actor of your automation? Please check if your actor have enough permission in your projects (Browse project, transition issue).


Tags: cloud

jira-work-management-cloud
Redirect a URL after creating issue in JWM form
Asked by Jonathan P:

Hello, I created a JWM advanced form to create issue and submit. I am looking for a requirement to redirect to another internal url once the form is filled and created an issue. I didn't see any option how to implement this. I tried a rule-\>if issue created-\>action(web request with POST/GET), but this is not working, not sure if my requirement is possible with this. Could someone please guide me on this?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There is no way to redirect a user to an arbitrary other place during issue creation.

comments: author: Jonathan P
body: Hi Nic, Thanks for the reply. After creating issue (after clicking on create button in the advanced intake form), can we be able to redirect the user to any url or going back to the site where this form was launched from?


author: Nic Brough -Adaptavist-
body: There is no way to redirect a user to an arbitrary other place during issue creation.


author: Jonathan P
body: Ok thanks Nic. I asked this question again, because i was not asking "during creation of issue", but asking to redirect "after creating issue", but that's fine. As you said, if it's not possible to redirect user then it's ok. Thank you for the details.


author: Nic Brough -Adaptavist-
body: It did read like the same question to me. But my choice of "during" was not good.

Both of your posts said "issue create" in some form, redirection "during" and "after" are the same thing (after is just the last step in during), so they have the same answer. But there's no way you would want to redirect during creation, because you would lose the issue. After creation, you would not want to redirect because you should see what you have created, not run off to some other place.

Your expanded description makes me think you might want to have a look at "issue collectors". These are snippets of javascript that Jira can generate for you (yes, code, but you don't have to write it, a few clicks in Jira, copy and paste into your applications code), you can add to websites that give you a little "ask for help" button that pops up a box so that you can create a Jira issue without leaving the site you are on.
Der BigTemplate Button ist verschwunden
Asked by Marc St?rmer:

Ich keine Templates mehr nutzen, da der Button verschwunden ist.


Answers:
author: Jack Brickey
body: Hi [@Marc St?rmer](/t5/user/viewprofilepage/user-id/4563072) ,

Ich bin mit "gro?er Vorlage" nicht vertraut. Ich vermute, dass es sich um einen Marktplatz, ein Add-on handelt, und tats?chlich habe ich eine App mit diesem Namen gefunden. Angenommen, ich habe Recht, wenn Sie nicht der Administrator sind, w?rde ich mich beim Administrator erkundigen, ob er die App deaktiviert hat. Wenn Sie der Organisationsadministrator sind, klicken Sie unter Apps und verwalten Sie Apps und sehen Sie, ob Sie die App finden und sehen k?nnen, ob sie aktiv ist.

comments: author: Marc St?rmer
body: hi jack, vielen dank f?r die antwort. es war ein update problem seitens den anbieters, nach einigen tagen hat es dann wieder funktioniert.

BG  
marc
Add different Reporter in JWM
Asked by Jonathan P:

Hi,

Is there a way to add Reporter name while creating issue? I saw an option after creating an issue, we can open the issue and edit "Reporter" field. But, I want to have Reporter field in creating issue (advanced form) itself. Is it possible and please let me know how to do that?


Answers:
author: Jack Brickey
body: If you are creating from within the app then yes. The report field should be on the create screen but if not add it.

![IMG_3452.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/300426iEB1ED3B3757F8909/image-size/large?v=v2&px=999 "IMG_3452.jpeg")
Set rule to trigger email only if issue not created by the approver
Asked by Jonathan P:

Hi,

My requirement is set a rule while submitting issue, to not send email to the approver if approver itself submitting the issue. However, It should send notification email only if it's created by others (other than the approver). Could you please guide how (What option to choose while setting rule) to set this rule?


Answers:
author: John Funk
body: Hi Jonathan - welcome to the Atlassian Community!

Can you share the rule that you have already that sends the notification?

comments: author: Jonathan P
body: Hi John, Thanks for the response. I fixed it by following rule. Could you check and confirm if this is fine? Seems to be this worked. But, let me know if any other way to fix this as a better option.

- When issue created

- If : Compare two values: check if: {{creator.emailAddress}} does not equal \<xyz@email.com\>

- then Send Email \<xyz@email.com\>


author: John Funk
body: Yep that looks fine.


Tags: cloud
Issue type hierarchy for JIRA Work Management
Asked by ???:

Hello.

I'm trying to set up an issue type hierarchy in JIRA Work Management, but I don't know why it's asking me to update my Jira Software Premium account.  
Please refer to the picture for more details. (This Picture is the issue type hierarchy of JIRA Work Management.)

![JIRA.png](/t5/image/serverpage/image-id/300188iA57333138BA0CDE0/image-size/large?v=v2&px=999 "JIRA.png")

Do I also have to purchase JIRA Software to set up the issue hierarchy for JIRA Work Management?

(Then do I have to use both products as premium?)

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

To create a hierarchy in Jira, you need supporting software to add the facilities. Jira starts with the premise of a base-level issue - basically, something that needs some attention.

It's almost always had sub-tasks (I can't speak for Jira 1, I can't remember if it did, but 2 did). The core of Jira is now what we would call "Jira Work Management". Every Jira system has base-level issue, and sub-task level issue types available.

To get Epic functions, in most cases, you need Jira Software. Then on top of that, Jira Software Premium allows you to add layers above Epic (and quite importantly for those of us trying to scale Agile, you can rename Epic to the scaled standard in SAFe of Feature and then create Epics, and the other layers you need depending on how high you go, if you need them)

If you get JSW and its Epic functions, then JWM can take advantage of that - there are no limitations on JSW Epics including issues from JWM projects.

But, JWM simply does not have most of these scaling features.


Tags: cloud

jira-work-management-cloud
Jira Creation through Email.
Asked by Yash Pradhan:

Hi Team,  

I need to know how can I enable the feature or settings where, if someone drops the email to certain email ID it creates the ticket in a particular project.  

We are currently using Jira work management in our Org.


Answers:
author: Trudy Claspill
body: Hello [@Yash Pradhan](/t5/user/viewprofilepage/user-id/4677554)

Review this documentation for information on configuring the system to create issues from email messages.

<https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/>


Tags: cloud

jira-work-management-cloud
Is there anyway to expand or control the content of the Name column on the Roadmap?
Asked by Kurt Smith:

My Feature names are longer than the column width. Also it adds the Jira Cloud Key as part of the name - can this be removed?


Answers:
author: Mark Cruth
body: Hi [@Kurt Smith](/t5/user/viewprofilepage/user-id/4259458) ! If you're using the column on the roadmap to display the name, there isn't away to expand the width of the column or remove the ID. Because of this I typically recommend not using the Name column and simply relying on the name on each roadmap bar (see image below).

![Screen Shot 2021-10-28 at 10.57.35 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/167031iA70DD1E8DA8930E6/image-size/large?v=v2&px=999 "Screen Shot 2021-10-28 at 10.57.35 AM.png")

If you're talking about the roadmap bar, there isn't a way to change how the name shows up. One option Would be to do a CSV export of the roadmap (all the data points) and feed it into an excel document to build the roadmap and customize it (though this will involve some heavy excel formatting and design).

Sorry I can't be more help.

Mark
How to remove scrum/kanban teams under a program?
Asked by sachin gangam:

Hello All,  

Happy Friday!  

I have two teams(scrum/Kanban) under a program which are also connected to Jira projects/boards. So, the data is syncing bi-directionally between Jira and Jira align. However, leadership has decided to remove these teams from it's program and from Jira align. Can anyone help me with the steps I need to follow to remove these teams from program and from jira align and what impact this would have on existing data that was synced into jira align?  

Note: We haven't created any PI yet for this program or generated any sprints in Jira Align.   

Thanks,  
Sachin.


Answers:
author: Philipp Barry
body: Hi Sachin!  

That question was already explored in this [Jira Align community thread: How to delete a (Value) Team and its data ,sprints,boards from Jira Align?](https://community.atlassian.com/t5/Jira-Align-questions/How-to-delete-a-Value-Team-and-its-data-sprints-boards-from-Jira/qaq-p/1682343).   

Just one addition (which is probably not helpful for you but for others which might read this):   

If the teams which should be removed from Jira Align contain historical data which should be preserved, it might be an option to just deactivate the respective teams. [Jira Align help provides additional information.](https://help.jiraalign.com/hc/en-us/articles/115005897808-10X-Create-Agile-Teams)  

Does the information in there help you with your question sufficiently?  

BR   

Philipp

comments: author: sachin gangam
body: Thank you Philipp. That helps.   

1. Team: deleted team from Team --\> Teams --\> Selected team i want to delete --\> More Actions Delete  
2. Board: From settings --\> Jira Management --\> Deleted board (so it stops syncing the data)  
3. Project: From settings --\> Manage projects --\> I Enabled the toggle for project i want to delete and hit delete.

I am ok with the data that was synced into Jira Align previously, so I didn't bother about deleting the stories/sub-tasks that synced.


Tags: cloud
Alteryx Gallery Connection to Jira Align SQL Server Error
Asked by Jason Davis:

I'm trying to run an Alteryx workflow from our Alteryx Server (Gallery) and getting the following error:

The job Jira Align Test did not complete successfully and resulted in the following errors:

* Error opening connect string: Microsoft OLE DB Provider for SQL Server: Reason: Login failed due to client TLS version being less than minimal TLS version allowed by the server.\\HY000 = 47072 (Tool Id: 2)

The workflow works fine from my desktop.

Our Alteryx Gallery is on Windows 2016

Thanks,  
Jason Davis

Southwest Airlines


Answers:
author: Derek Huether
body: Jason, I believe the minimum TLS allowed is 1.2. What are you using?


author: Jason Davis
body: Hi Derek. Thanks for responding. This is what we have selected on Alteryx Server. ![TLS.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/166621iD7E28C54F6458DFD/image-size/large?v=v2&px=999 "TLS.jpg")

comments: author: Derek Huether
body: What happens when you deselect 1.0 and 1.1 and attempt to connect again?


author: Manohar R
body: Can you please advice how did you navigate to select TLS version?


Tags: alteryx

sql

tls
Description field in Jira Align for 'Story' is labeled as 'Story'?
Asked by sachin gangam:

Hello All,  

Description field in Jira Align for 'Story' is labeled as 'Story', is this by design?  

![story.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/165192iCF8A5D24998CDEF7/image-size/large?v=v2&px=999 "story.PNG")


Answers:
author: Mark Cruth
body: Hi [@sachin gangam](/t5/user/viewprofilepage/user-id/4194110) !

Great question! I can't speak to if it was part of the original design choice, but I can say that the design works as intended because the story itself is a little longer than the title. A story is structure and looks something like "As a \<user\> I want to \<do this thing\> so that \<accomplish a goal\>)" - this would be too long to put in a title (hard to read in both Jira / Jira Align). The summary (or title) is just that...what is something you can call the story that makes it immediately recognizable.

Hope that helps!

Mark

comments: author: sachin gangam
body: Thank you, Mark. That makes sense. But I was referring to why the name of the field is 'Story' while it is getting synced with description in jira?


author: Mark Cruth
body: Ah, I gotcha - back when Jira Align was an independent product (AgileCraft) the Story object was created very intentionally and tried to avoid being too vague (instead of just a description, the product wanted to encourage users to actually put the story there). Then, and still today, Jira Align connects to Jira (and other team tools) via APIs, so the Jira Align "Story" field was synced with the description field in Jira so the information could be bi-directionally sync.

Hope that helps!

Mark


author: Tina Behers
body: [@sachin gangam](/t5/user/viewprofilepage/user-id/4194110) the field "Story" is where AgileCraft intended the STORY field (Scrum term) be written, whether you are using:

As a \[user role\]

I want \[this new behavior\]

so that \[I get this specified benefit\]

or BDD

Given \[this behavior\]

when \[ I do this\]

then \[this result is expected\]

or any one of the other methods of "requirement definition" commonly used in agile practices.

\<obvious statement\>

This field should be used to provide greater detail than a simple summary so that the development team can quickly assess and size the work without unnecessary delays caused by additional meetings/emails/slack/etc to get clarity.
Ideation - Manage users gets Whoops
Asked by Theresa Doris:

Hello all,,

I have a client that has ideation working in our test Jira cloud environment, however in production when we select the Manage Ideation Users we get the Whoops.

Any idea on what could be wrong?


Answers:
author: Mark Cruth
body: Hi [@Theresa Doris](/t5/user/viewprofilepage/user-id/4557013) !

Manage Ideation Users (External Users) requires that the user have the ability to Add/Delete Products in Jira Align (not ideal if you're not using the product functionality, but unfortunately it is tied to that set of toggles). Check out this help page (second paragraph):

<https://help.jiraalign.com/hc/en-us/articles/360008928014>

Note that if the user has the Super Admin system role they won't experience this issue (has to do with the specific hard coding of the Super Admin role in Jira Align).

Hope this helps!

Mark

comments: author: Theresa Doris
body: Thank you Mark


Tags: error

idea