youngmon/atlassian-qna huggingface dataset:
Why is the permission to add blogs needed in order to be able to add pictures to comments on blogs?
Asked by Camilla Zehetbauer:

Hi everyone,

I recently discovered that in order to add pictures to comments on blogposts, a user needs the permission to create blogposts for that space.

We have one space for company-wide announcements and in that space specific users are allowed to add new blogposts. All other users can comment, but should not be able to create their own blogposts in that space.

However, if users do not have the permission to create new blogposts, they also cannot add files or images to their comments. The permission to add attachments is enabled for all users.

Why is the permission to create blogs connected to the ability to add images to a comment on a blog? Is there any way to change this?

Thanks!

Camilla


Answers:
author: Craig Nodwell
body: Hi [@Camilla Zehetbauer](/t5/user/viewprofilepage/user-id/4311596) I think this is a better question for the support team.


author: Moby QT
body: What's the expected behavior with blogs and permissions?   

I had always assumed that blog posts were editable just by the author (as a default mask).

The new permissions dialog only lets me save my blogs as "view and edit" to everyone in a space... which both reveals my (possible) mistaken ignorance, and also doesn't seem like the right approach.


Tags: cloud

confluence-cloud

image

permission
ConfiForms: Copy pages in the same space. Identify child pages.
Asked by Ralf Weidauer:

Goal is to copy a whole tree of pages within the same space and set proper names to the copies (and do a lot other things but that is not of interest here).

One way would be to copy and rename each page in a distinct transaction.

Unfortunately trying to copy a single page results into an error (since the name is not modified and of course page names have to be unique in the space). Yet if we set the "Also copy page children" option, the page title is slightly modified (by numbers in brackets, two times...), no error occurs and one could track the new pages quite easily (return value from IFTTT macro). This works for pages without children as well as for pages having children. But for the latter we would copy the whole tree.

Best idea would be using the copy page children option only on the the top level page (we have a top-,master-,detail-structure).

But, in this case: How can I identify the child pages (I guess the IFTTT macro only return the new top level page)?

By the way, this scenario looks like something made for using templates. But the users who should be able to modify the "template pages" are not allowed to create or change space templates. So this is not an option.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

When copying child pages the "conflict resolution" strategy used by Confluence is applied and that is why you see the titles get appended with sequence numbers

Alex


Tags: confiforms

confluence-server

server
Where can I change the selection to /wiki/welcome
Asked by Tomas:

Hi,

I have a question about /wiki/welcome part, where you can choose some spaces to explore. Is there any way to edit this part? Because I can see some spaces there, but I want some other spaces to set up there.

Thank you in advance!


Answers:
author: David at David Simpson Apps
body: Try "starring" some spaces. Up to 5 will then be pinned to the top of the "Spaces" box. When you click on "Show more" an additional 5 will appear.


Tags: cloud

confluence-cloud
How to get users in group by using API
Asked by ????:

Tell me how to get users information in the group by using API


Answers:
author: ????
body: Thank you very much !. I got it.

comments: author: Fabio Racobaldo _Herzum_
body: We are happy for that. Please accept both answers so this thread can be considered closed


author: Alex Koxaras _Relational_
body: Hi [@????](/t5/user/viewprofilepage/user-id/5123122)

Can you use the following endpoint?

```
GET /wiki/rest/api/group
```

<https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-group/#api-wiki-rest-api-group-get>


author: Fabio Racobaldo _Herzum_
body: Hi [@????](/t5/user/viewprofilepage/user-id/5123122) ,

welcome to the Atlassian community!

you can use the following rest API <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-group/#api-wiki-rest-api-group-member-get>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Unable to create New Space - Confluence Free Plan
Asked by Parveen Vats:

Hi !  

I have signed up for Confluence (FREE PLAN) and created Atlassian site as well today only. Logically I should be the site admin and I should have all powers. When I am trying to create a new space its not giving me an option. It's just allowing me for new page but not new space. It has created My First Space as Default space for me. If for study purpose I want to create new spaces and want to access all options of various types of spaces, various types of pages, permissions etc but it's not showing.

Can anyone help in fixing my problem ?

Thank You


Answers:
author: Ollie Guan
body: Hi [@Parveen Vats](/t5/user/viewprofilepage/user-id/5122944) ,

Select **Spaces** in the Confluence navigation and select *View all spaces* and select **Create space**

comments: author: Parveen Vats
body: OK ! Thanks


author: Max Foerster - K15t
body: Hi [@Parveen Vats](/t5/user/viewprofilepage/user-id/5122944)

So you don't see the following option for your user in the space menu?

![Xnip2023-01-17_09-10-34.png](https://community.atlassian.com/t5/image/serverpage/image-id/234733i5B9C3CA3D90EE063/image-dimensions/487x304?v=v2 "Xnip2023-01-17_09-10-34.png")

Can you verify that your user is a product admin with the right permissions to create spaces? You can quickly check in the global permissions.

![Xnip2023-01-17_09-11-35.png](https://community.atlassian.com/t5/image/serverpage/image-id/234737iFB914D7235C2D8F0/image-dimensions/522x359?v=v2 "Xnip2023-01-17_09-11-35.png")

Best, Max

comments: author: Parveen Vats
body: Thanks Max !


author: Max Foerster - K15t
body: You're welcome, Parveen. :)


Tags: cloud

confluence-cloud
which version of confluence ?
Asked by Nikhil, Vaibhav:

Hi Team ,

I need to know two things

- which version of confluence are we using ? How to check that ?

- Any template which exits in confluence for creating escalation contact details


Answers:
author: Nic Brough -Adaptavist-
body: You can also get it from "help -\> about" in the help menu. If it shows no version details, then you are probably on Cloud.


author: Max Foerster - K15t
body: Hey [@Nikhil, Vaibhav](/t5/user/viewprofilepage/user-id/5123109)

You will most likely be able to identify your Confluence version by looking at the bottom of the website. The standard theme for Confluence has a line at the bottom stating the version. If you don't see that line, you can visit **\<Your Confluence Base URL\>/admin/systeminfo.action** and find out the version from there. But you will need to be an administrator to access that page.

I'm not sure about available templates in your instance, but I'm not aware of an "escalation contact details" template. But it's easy to create your own templates within spaces or global templates for the whole instance:

* [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html)

Best, Max
how to rebuild user index?
Asked by wang love:

how to rebuild user index?i cann't solve this problem,anyone can provide solution?


Answers:
author: wang love
body: This problem has been solved, thank you very much


author: Ollie Guan
body: The information is limited and I cannot provide more help.

If your license is still in the maintenance period, find Atlassian partner or contact the Atlassian support team directly to download the Confluence system log for troubleshooting.


author: wang love
body: [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) Do you know what the root cause of this problem is? How else can this be done but by rebuilding the index?


author: wang love
body: ![8c43e587-95ee-45b0-a7d9-c322fdd3d29d.png](https://community.atlassian.com/t5/image/serverpage/image-id/234740iC129953874DA3781/image-size/large?v=v2&px=999 "8c43e587-95ee-45b0-a7d9-c322fdd3d29d.png")thank you,I try to action this url(my confluence/admin/force-upgrade),but can not open,Do you know why?


author: Ollie Guan
body: refer to KB

<https://confluence.atlassian.com/confkb/confluence-indexing-troubleshooting-guide-1035242274.html>


author: wang love
body: mysql database and lucene index database data inconsistency, by rebuilding the index maybe solve the problem


author: Ollie Guan
body: rebuild **contents** index or **users** index? What problems need to be solved through this operation, such as rebuilding the Tempo user index.


author: wang love
body: Server


author: Ollie Guan
body: Hi [@wang love](/t5/user/viewprofilepage/user-id/5120458) ,

Cloud or Server/DC?
The Confluence Cloud editor is severely slow. Is this happening to everyone?
Asked by Woojin Kim:

Since the outage on January 13th, the Confluence Cloud version editor has become severely slow. When typing in the editor, it takes almost 30 seconds for the text to be input and during that time, the connection is frequently disconnected and the editor freezes repeatedly. This is causing serious problems with work.

I am aware that there have been issues with the editor being slow in the past, but the current state is much more severe and cannot be compared to the previous situations.

I am curious if this situation is only occurring on specific Confluence sites or if it is happening across the entire Confluence Cloud.


Answers:
author: Woojin Kim
body: I received a reply that the problem was identified and corrected after I made a support request two days ago. Now it seems normal. However, I still don't think the editor is operating fast enough, but it's not slow enough to be almost impossible to use like before.


author: Fabio Racobaldo _Herzum_
body: Hi [@Woojin Kim](/t5/user/viewprofilepage/user-id/4065854) ,

my instance works well. Try with another browser in order to verify that is not a client issue.

Fabio

comments: author: Woojin Kim
body: Thank you for checking. I have sent a support request to identify the problem. Fortunately, there were other instances experiencing the same symptoms, so we were able to solve the problem, not just on my instance.


author: Woojin Kim
body: It is likely that the web browser cache and extensions are not the cause of the problem. The same issue is occurring on multiple different machines, so a support request has been made. I will update the progress later.


author: Brant Schroeder
body: [@Woojin Kim](/t5/user/viewprofilepage/user-id/4065854) In addition to contacting support I would suggest clearing your browsers cache. I have seen Confluence function poorly when JavaScript that is cached is causing issues. Just something to quickly try and see if it resolves the issue.


author: Rilwan Ahmed
body: Hi [@Woojin Kim](/t5/user/viewprofilepage/user-id/4065854) ,

If the issue is for all users in your site and for all pages, then please contact the Atlassian support directly <https://support.atlassian.com/contact/>.

If the issue is only for few users, then   
1. Disable any add-ons/extensions in the browser  
2. Clear browser cache and retry


Tags: cloud

confluence-cloud

editor

performance
How to make Confluence autosave a file/document into a Digital Asset Management tool or a G-drive?
Asked by Ahmad Mayar:

I need to make my Confluence instance fully automatic so that it can automatically save a file or document into a digital assets management tool, Google Drive, or a local drive - that has been uploaded to a Confluence page by my colleagues from both internal and external agencies that I work with. This will save me time and effort because I won't have to manually download the file or document and then uploading it to the DAM or G-drive.

Hopefully there is a way that I can figure this out.

Thanks!

Ahmad


Answers:
author: Nic Brough -Adaptavist-
body: This feels like quite an odd question.

I'll try to keep this one short, I have other questions, but there is one critical core question:

Why are you using Confluence if you don't want to keep your content in it?

(Immediate follow up - why do you want to put a copy into Drive/DAM/local storage/etc?)

And then, which of your systems do you want to treat as "the source of truth"?

comments: author: Ahmad Mayar
body: Hey [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Thanks for your reply to the question!

Well! my Confluence use-case is a bit different.

I'd say, I use confluence to collaborate on assets (not contents) developed for us by an external agency - using different platforms (photoshop, MS. office-word...). The assets are then exported as PDFs, JPEGs or videos and then being added to Confluence through a link. I want to house these assets automatically into Bynder, but still use Confluence as the interface. Worth mentioning that the Bynder will be imbedded to Confluence through a link or a imbedding code.

So I wanted to make sure that my Confluence instance can Autosave my assets to Bynder without any manual process of downloading a file form Confluence and then uploading it into Bynder.

Regards,

Ahmad


author: Nic Brough -Adaptavist-
body: Ok, so you're trying to use Confluence as a file store without using it as a file store.

I don't think there's any way to do this with Confluence cloud. Attachments in Confluence live in the service's file system.

You might be able to do something with an app that offloads attachments to other systems, but I've not seen one for Bynder.


Tags: cloud

confluence-cloud
Can I delete already existing emojis from Confluence?
Asked by Eleni Vordos:

I am aware that I can delete customized emojis from the platform, but can I also delete excisting ones? There are some that could be insulting if used in the comments.

Thank you in advance! :)


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Eleni Vordos](/t5/user/viewprofilepage/user-id/5122617) and welcome to the community,

I don't think that you can remove the existing emojis.

comments: author: Alex Koxaras _Relational_
body: You can disable the feature of people adding custom emojis by going here https://\[yourdomain\].atlassian.net/admin/emoji


author: Eleni Vordos
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) ! Thank you for your insight! :)


Tags: cloud

confluence-cloud
How to split up a page
Asked by Elisabeth Melissen:

Hello,  
I have read multiple articles about this topic, and I have come to the conclusion that it is not possible to split up a confluence page into multiple onces (just like Word does).

I find this extremely inconvenient and I am wondering if maybe, in the meantime, this has actually become possible?   

If so, can somebody explain to me how?   

(I am dealing with an excessive amount of documentation and splitting up everything in child pages will be a timeconsuming and cluttered drama)


Answers:
author: Ste Wright
body: Hi [@Elisabeth Melissen](/t5/user/viewprofilepage/user-id/5122488)

Not on the UI - Confluence pages are designed to be one, scrollable page.

You could use some of the macros/editing tools to split the content on the page into different sections, and make it easier to navigate perhaps?

For example use the...

* Header Text for Titles of each section
* *Divider Macro*(keyboard shortcut = ---) to divide the page
* *Panel Macros*to highlight different sections
* *Table of Contents Macro*to summarise the titles at the top of the page, with hyperlinks
* ...etc

---

Otherwise, the alternative is to split a long page into child pages. I appreciate this would be time consuming, but it would make the documentation easier to manage and digest in the future.

Ste

comments: author: Elisabeth Melissen
body: Thank you for your reply!


Tags: cloud

confluence-cloud
confluence categories
Asked by Anderson Hsu:

Dear,

How can I maintain original categories, when I try to modify it's categories name? Or I only can delete categories, I can not modify it.

Thanks a lot.


Answers:
author: Ste Wright
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040)

Do you mean the [Category Labels](https://confluence.atlassian.com/doc/use-labels-to-categorize-spaces-136647.html), used to group Spaces together?

If yes, as far as I know you can't modify these - only add/remove them. They operate like Labels in Jira which are the same - there's no edit button for them.

Ste


Tags: confluence-server

server
I need a Space Administrator to gain access to some docs on Confluence. Who do I contact ?
Asked by Russell Mayne:

I'm trying to gain access to

<br />

<https://natwest.atlassian.net/wiki/spaces/RRTS/pages/874251919/12+--+Application+Support+and+Production+AS+P>

but I get a restricted space page


Answers:
author: Sushant Verma
body: Hi [@Russell Mayne](/t5/user/viewprofilepage/user-id/5122356)   

Welcome to the community!  

Please contact your space admins, they can provide you the required access.  

Regards,  
Sushant Verma


Tags: cloud

confluence-cloud
Webpage does not work
Asked by sinan kezer:

<https://webgate.ec.europa.eu/funding/display/iknowplus/GoFund> does fall ino Confluence but it does not open a valid page. To whom should we point this issue to ?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You will need to talk to the administrators of the Confluence system behind it. Please note that this is not a Cloud system, and we know less about it than you do!


Tags: server
Cannot edit pages
Asked by Patrick Fischer:

Hello,

I have migrated from server to cloud free. On the server we had permissions set up. In the cloud, these no longer exist in the free version. I am administrator, but I can not edit pages that I created myself on the server. I am not allowed to write to support. Does anyone have any idea who I should contact? I see this as a "bug".

Greetings, Patrick


Answers:
author: Rilwan Ahmed
body: Hi [@Patrick Fischer](/t5/user/viewprofilepage/user-id/2304757) ,

As you're on the free plan, you can't change the space permissions. To set permissions on spaces, upgrade your plan.

If needed, you can grant all users permissions for the space. i.e. Go to Space settings --\> Space Permissions.   
In the pop-up window, click "Grant all users permissions for this space"

comments: author: Patrick Fischer
body: Thank you very much! That was the point I was looking for but overlooked.


author: Rilwan Ahmed
body: Hi [@Patrick Fischer](/t5/user/viewprofilepage/user-id/2304757) ,

Please accept the answer if my comment helped you.


Tags: cloud

confluence-cloud
There are garbled characters when user management searches for Chinese users
Asked by wu_junjie:

![Snipaste_2023-01-16_18-16-19.png](https://community.atlassian.com/t5/image/serverpage/image-id/234590i2143BD6092012C81/image-size/large?v=v2&px=999 "Snipaste_2023-01-16_18-16-19.png")


Answers:
author: zboling
body: Hello, has this issue been resolved? I also encountered this problem, thanks.


author: Brant Schroeder
body: [@wu_junjie](/t5/user/viewprofilepage/user-id/5008106) Welcome to the Atlassian community

When do the characters appear, when typing or after you press search? Does it do this in all browsers?

comments: author: wu_junjie
body: Appears after searching,This issue exists in all browsers


author: Brant Schroeder
body: [@wu_junjie](/t5/user/viewprofilepage/user-id/5008106) When did this start? Did you do an update or did you add a language pack?


author: wu_junjie
body: I found this problem on Monday, just when someone was leaving, I searched for it and it was garbled, and there was no upgrade or language pack


author: Brant Schroeder
body: [@wu_junjie](/t5/user/viewprofilepage/user-id/5008106) I would suggest submitting an Atlassian support issue. They can take a look into what is occurring on your instance. <https://support.atlassian.com/contact/>
how do i start installed app??????
Asked by Marek Prchal:

how do i start installed app??????


Answers:
author: Rilwan Ahmed
body: Hi [@Marek Prchal](/t5/user/viewprofilepage/user-id/5122273) ,

Welcome to the community !!

Can you please provide more details like what you have installed, where you installed etc ?

comments: author: Marek Prchal
body: #### Hello, thank you for so fast answer. {#toc-hId-204430133}

#### I installed Lucidchart \& Lucidspark+ for Confluence and I can only "Manage subscription" or uninstall it.... there is no button to actually run it and didn't find anything in help section of this website. {#toc-hId--1603024330}


author: Marek Prchal
body: I am on <https://testrodokmen.atlassian.net/wiki/plugins/servlet/upm>


author: Rilwan Ahmed
body: Hi [@Marek Prchal](/t5/user/viewprofilepage/user-id/5122273) ,

Please follow the guide described in <https://lucidspark.zendesk.com/hc/en-us/articles/4416966955284-Integrate-Lucidspark-with-Confluence> . This will help you run the app

If you have any questions/issues, please contact the App support team directly. [https://marketplace.atlassian.com/apps/1225949/lucidchart-lucidspark-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1225949/lucidchart-lucidspark-for-confluence?tab=support&hosting=cloud)


author: Marek Prchal
body: Thank you for your help.

I thought this is something different.

Anyway thank you!


Tags: cloud

confluence-cloud
Board Guests On Private Board
Asked by Chanda Mundil:

Is there a limit to the number of guests who can join a private board? I have a client with a team of 7k who would like to access content from same board. Thanks!


Answers:
author: Vero Rivas
body: Hi [@Chanda Mundil](/t5/user/viewprofilepage/user-id/4699222)

Look at this posts, maybe can help you

<https://help.trello.com/article/1236-board-guests>

[https://trello.com/pricing?\&aceid=\&adposition=\&adgroup=121044410619\&campaign=12739109987\&creative=514116091424\&device=c\&keyword=trello%20pricing\&matchtype=e\&network=g\&placement=\&ds_kids=p62988518814\&ds_e=GOOGLE\&ds_eid=700000001557344\&ds_e1=GOOGLE\&gclid=EAIaIQobChMI15zLsLyg9QIV_ZBoCR24mgJvEAAYASABEgIhzfD_BwE\&gclsrc=aw.ds](https://trello.com/pricing?&aceid=&adposition=&adgroup=121044410619&campaign=12739109987&creative=514116091424&device=c&keyword=trello%20pricing&matchtype=e&network=g&placement=&ds_kids=p62988518814&ds_e=GOOGLE&ds_eid=700000001557344&ds_e1=GOOGLE&gclid=EAIaIQobChMI15zLsLyg9QIV_ZBoCR24mgJvEAAYASABEgIhzfD_BwE&gclsrc=aw.ds)

Cheers
Using custom fields
Asked by patrick:

Hi,

I would like to have different templates on a board to create different type of cards. When I add/delete a custom field to a template this change seems to happen on all templates and cards. How can I create templates that have unique custom fields?


Answers:
author: Allen -Amazing PowerUps-
body: I know quite a few people using the Amazing Fields powerup (<https://trello.com/power-ups/60e068efb294647187bbe4f5>) to do this type of workflow. You can define all your fields and then filter which ones are used per card to define a template set you want to use.

You mileage may vary as Amazing Fields isn't a powerful for automation and integration as custom fields are, but it may be enough for your use case.


author: Hannah Humbert - Simpla Workflows
body: Hi [@patrick](/t5/user/viewprofilepage/user-id/4699032) ! Welcome to the community :) when you create a custom field, it gets added at the *board* level, not the list or card level. So when adding, removing, or modifying custom fields, all cards on the board will be affected. Would it make sense to have seperate boards for each card type? Having seperate boards may mean less visibility of all cards in one view, but there are ways to create overviews of cards from many boards. Happy to provide more detail if that sounds like a viable option.


author: Vero Rivas
body: Hi [@patrick](/t5/user/viewprofilepage/user-id/4699032)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Create-Card-templates-essentially-two-different-card-templates/qaq-p/1163526>

<https://help.trello.com/article/1067-using-custom-fields>

Cheers