youngmon/atlassian-qna huggingface dataset:
Unique profile name per workspace
Asked by RaveWolf:

Hi all,

I'm new to the forums. I would like to know if it's possible to change your profile for each workspace. I play a lot of Online games and would love to be able to change my Profile name based on the name I use within each respective game instead of creating a whole new account and new email address for each and every game I play and workspace I create.

Thanks.


Answers:
author: Brittany Joiner
body: [@RaveWolf](/t5/user/viewprofilepage/user-id/4591487) I'd recommending just creating another Trello/Atlassian account and you can switch back and forth between them as needed for work and gaming. I only have one at the moment, so I can't speak too much to what that experience is like, but I do believe there's some pieces in places to make it easier to switch between Atlassian accounts, so if it is a pain to do so now, should only be temporary!

comments: author: RaveWolf
body: Thanks for the advise, but that would then also require everyone to now create a new email account or another account on another platform as Atlassian / Trello do not use independant logins, but require you to log in using another platform and also does not allow you to use the same email address twice. That means another account, another login, another password to remember. Not everyone is willing to go that far just for a dedicated collaborative gaming platform.

I personally do have multiple email accounts as I find it easier to keep profiles separate, but not everyone thinks the same and ends up being work instead of play.


author: Laura Holton _ACE Rotterdam_
body: Hi [@RaveWolf](/t5/user/viewprofilepage/user-id/4591487) ?

Welcome to the Community! Unfortunately, it's not possible to change your profile per Workspace as it's all tied to your Trello account and your profile extends from that. Is there a specific need to change each profile? I ask just in case we can find a work around.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: RaveWolf
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325)

Thank you for your response.

Not that I need to explain but just for context purposes, Trello as we know is used for lot's of different fields, Groups, businesses, projects etc, and for the most part and for lack ao a better term is a brainstorming platform.

I have some of my own personal projects on it and also collaborate on other projects, but I also use it (or would like to use it) for my online gaming Guilds / Groups / Teams, or whatever the game would refer to it as. But as I'm sure you're well aware, we don't always use the same name across all games or for work. I wouldn't want my online Gamers to know my real name and may not want Work or other project collaborators to know my online Handles or Gamer name(s) etc.

I can see many areas where this would be beneficial in the future as I know Trello is growing rapidly and always adding new ideas and integrations.

Hope that all makes sense.

Thanks Again,

RaveWolf.
How to assign dates & members to cheklist items that are automatically copied from a template card
Asked by iliaskzz:

Hi, I'm having difficulty with implementing the following scenario using Butler. Here are the steps :

1. I have a template card with checklist filled with items (in board A)
2. When I create a card in board B, I want the checklist items of the template card to be automatically populated
3. When step 2 is done, I want some speicfic items of that checklist to be assigned a due date and to a team members

Here are the 2 rules that I have set up

![Butler.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/164191i0C37B221E9F1E701/image-size/large?v=v2&px=999 "Butler.PNG")

However, the second rule does not trigger for a reason I ignore. It seems to me that Butler does not consider the items populated from checklist in the template card a "an added item" and thus does not set the due date

I tried an alternative which is creating every checklist item on Butler then setting the due date date \& member, it works fine, however the approach is not scalable since there are so many items

Is there any way to solve that problem ?


Answers:
author: milynnus
body: [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236)

This is the current limitation. It can be done using http request to an endpoint when you are iterating through the items to create cards.

comments: author: iliaskzz
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) when you say endpoint, it means that I will need some code using trello API ?


author: milynnus
body: [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236)

Yes, that is correct.


Tags: automation

butler
Collect cards from another board and convert them into checklist items
Asked by iliaskzz:

Hi everyone,

I'm trying to set up an automation rule using Butler where I can collect cards from a specific list and convert them into items of a checklist within the card newly created.

I found that on Butler, however the limitation is that I can only collect those cards from the current board and I can't collect them from another board

Do you know if there is a way of doing that ?


Answers:
author: milynnus
body: [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236)

Yes, it can be done. Just tested on that sends a card over to the board and when the checklist is created return the card back to the board via the boardname.

comments: author: iliaskzz
body: Can you please share with me a screenshot of the rule ? just to be sure we're talking about the same use casre. Thanks :-)


author: Iain Dooley
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) [@iliaskzz](/t5/user/viewprofilepage/user-id/4591236) I think what he means is that if you first move the card into which you want the items collected, into the same board as the list, you can then collect the cards from that list, and move the card back to the original board.


Tags: automation

butler
Attach from Google Drive on iOS app hits upload limit
Asked by Jandy Hardesty:

When I try to attach a file from Google Drive in the iOS app, I hit the 10 Mb upload limit, but when I do it from the mobile browser, it links to GDrive instead and works. How can I get this linking behavior from the app instead of the upload behavior?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Jandy Hardesty](/t5/user/viewprofilepage/user-id/4591182) ?

Welcome to the Community! Quick question do you have the Google Drive Trello Power-Up enabled? The mobile app notoriously has reduced capabilities to that of a desktop view including Power-Ups.

[Trello's Limitations](https://help.trello.com/article/769-adding-attachments-to-cards):

* There is a 10 MB file upload limit per attachment. However, paid members have a 250 MB file upload limit per attachment. There is no account data storage limit in any Trello plan.
* The 10MB file upload only applies to files uploaded from your computer. It does not apply to files attached from Google Drive, Dropbox, Box or OneDrive.

Hopefully we can get to the bottom of this for you ?

All the best,

Laura

comments: author: Jandy Hardesty
body: I do have the Google Drive power up installed, but I can't find how to activate it from the mobile app. When I click to add an attachment I can navigate to my Google Drive from my phone's file system, but it wants to upload the attachment instead of link out to Google Drive. I would also possibly consider the paid account since I appreciate Trello a lot, but I also can't find where in the app to upgrade!

I can do the attachments through the Google Drive link from my desktop pretty easily, but I use my desktop probably 1/10 of the time I use the iOS app, so it would be way more useful to me if I could do it on the app!


author: Laura Holton _ACE Rotterdam_
body: Right okay, I think I know the problem. So the Trello mobile app has reduced functionalities including a limited number of Power Ups - at the moment Trello iOS does not support Power Ups other than The Calendar, Custom Fields, Maps and Voting. This is why the Google Drive Power Up does not work and can't be found to be enabled.

Moving to a paid account won't solve this issue I'm afraid, the Power Ups are naturally intended for a desktop environment over a mobile app.

A suggested way around this is you could copy and paste the 'shareable link' you can create in Google Drive to the Trello card?
Can I limit what cards collaborators see in a Trello board?
Asked by Daniel Abell?n:

I want to add a whole team in my Trello board. However, I only want them to be able to see and manage the cards assigned to them personally and not even notice the rest of the cards. I that possible?

Thank you!


Answers:
author: Iain Dooley
body: [@Daniel Abell?n](/t5/user/viewprofilepage/user-id/4590885) you can't restrict it but if they hit the "q" key on their keyboard they will see only cards assigned to them.
Is there a way to hide automations in cards?
Asked by Nicole Maclellan:

I run a horseback riding school and I'm using Trello to track skills progression for my students. I've created checklists for each skill level and have created automations so they can easily be added to new students' cards but when viewed on mobile, the automations are above checklists and it's clunky. Is there a way to minimize automations? Or is there another way to be able to add checklists to new cards without having to create automations?


Answers:
author: Hannah Humbert - Simpla Workflows
body: I'm not sure about minimizing the automation buttons on mobile, but you could use automation rules instead to copy checklists into cards. So basically you would need a trigger of some sort (like adding a specific label, or checking a custom checkbox), and when that trigger is applied, the relevant checklist would be added to the card.
Closing a board - not possible while being admin
Asked by Ingrid:

Hi, I'm admin of my Trello workspace and all the boards. I want to close a board, but the only option I see in the menu is 'Leave the board'. What to do now?

Thank you!


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Ingrid](/t5/user/viewprofilepage/user-id/4591073) ?

Welcome to the Community! I'm sorry to hear you're having trouble closing a board on your Trello workspace. A couple of questions so we can try and get to the bottom of this for you:

* Are you able to see the 'close board' option (this should be right above/below 'leave the board') on any of the other boards in your workspace?
* Are you able to double check you admin status on the board in question?
* Are there any other board admins that could have lowered your permissions?

Hopefully we will find the solution for you but in the meantime if you have any other questions just ask away ?

All the best,

Laura

comments: author: Ingrid
body: Thank you for your answer, Laura. I don't see the 'close board' option aboive the 'leave the board' option. I now see that even though I'm admin on the workspace, I'm not an admin on the boards. I don't see where I can change my rights to the boards as a workspace admin ... The option to change rights on the board itself is greyed out.   

Thank you for any additional suggestions :-)


author: Laura Holton _ACE Rotterdam_
body: Hi Ingrid, thank you for checking your admin status. Do you know who the admin is on the boards in your workspace? The next steps from here is to request whoever is admin on the boards to change your permissions and set you as a board admin.

Once this is done you'll have full access to close the boards you want ?

All the best,

Laura


author: Alex W
body: Hi [@Laura Holton _ACE Rotterdam_](/t5/user/viewprofilepage/user-id/2568325), thanks for helping out here! [@Ingrid](/t5/user/viewprofilepage/user-id/4591073), if Laura's suggestions don't work, or you can't get in contact with the admin, feel free to raise a ticket with Trello Support so we can look into options, and link us this Community post so we're aware of it. <https://trello.com/contact>


author: Ingrid
body: Thanks Laura and Alex, I have to ask the admin later today. I believe it will work out. I think there is still some confusion as to why I cannot change it myself, since I'm admin of the workspace. I expected that that would make me admin of all boards automatically or that I would be able to change my own status to admin of a board.   
But, it's good to know that it works differently.


author: rmartinez
body: Hi all, I have the same problem, I'm the workspace admin, but I'm not admin on all of the boards - they were made by staffers that are no longer with the company. I need to delete these boards so we can make new ones. Is there anything I can do?
Add/Remove Checklist Items Across All Cards
Asked by Laura McLam:

We have checklists that repeat across many cards and occasionally need to be updated (we add or remove an item on the checklist). These checklists are part of a template and we have a master card we could use for automation.

I want to be able to add/remove a checklist item and have it update all of the checklists with the same name (1 board). It seems like this shouldn't be too difficult, but I can't figure out how to make it work. Thanks in advance for your help.


Answers:
author: milynnus
body: [@Laura McLam](/t5/user/viewprofilepage/user-id/4588640)

Hidden in all copied card is the copyCard action while they are still on the board. This can be used to collect all of such cards into a checklist and iterate through them and update the child cards. Unfortunately to build such a card you have to call an endpoint via http request. See the short demo video

<https://www.loom.com/share/dd45d6e7a290469d83ae90a725bda61c>

?it is still available.


author: Iain Dooley
body: [@Laura McLam](/t5/user/viewprofilepage/user-id/4588640) there's no "loop through all cards" type feature in Butler (there used to be in Butler Bot but there was also a limit on the total number you could loop through).

This BenkoBot function would do it:

<https://gist.github.com/iaindooley/3a99a495e31bffbeb847ded9190da4d6>

You can install it as a Trello Listener by clicking this link and select which boards on which it should run (you'll need to enter your API key/token first):

[Click to preview code in BenkoBot](https://app.benkobot.com/addlistener?functionName=updateChecklists&code=MTYzMzc0NDk5MzEwNQ==)

This covers the basics of adding a new checklist item, you could also do one for editing the names of them and removing them. You'd need a coder to help out with that unless you're a coder yourself, we can introduce you to our vetted team of freelancers who can do this type of automation cost effectively for you.

You can also read more about BenkoBot here:

<http://www.benkobot.com/>


Tags: automation

checklist
Is there a way to copy a card as a shortcut or have a 'parent card'?
Asked by Jason Crum:

We keep track of our projects by each project manager having their own list. For example, the list 'Peter's Projects' have the cards of his current projects. On bigger projects we will have multiple people working on the same project. It would be great if we could have one card on the lead manager's list and then duplicate as a shortcut on the other team members' lists. This would allow all edits made to the cards on each individual's list to show up on all the other 'shortcut' cards and allow information to be more easily conveyed and not lose anything. Is this an option, can it become an option, or are there any workarounds to achieve something similar?


Answers:
author: Iain Dooley
body: [@Jason Crum](/t5/user/viewprofilepage/user-id/4590563) this is what my product BenkoBoard does:

<http://www.benkoboard.com/>

except that each person has their own board so any card they're added to anywhere in Trello creates a linked card in their Inbox list.

It also connects Trello as a Gmail client, but you can disable the automated import and still manage your emails in Gmail if you like.

Unfortunately right now you can only use it with a Gmail account.


Tags: duplicate

hierarchy

shortcut
Use of checklists and streak, automate
Asked by Julianne Metzger:

I want to track completion of daily habits over weeks/months.

I have a daily checklist. I have the Streak power up.

How can I create a rule using the powerup, that when I complete my checklist, it checks the day for streak?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Julianne Metzger](/t5/user/viewprofilepage/user-id/4590335) ?

Welcome to the Community! I've taken a little look around this for you but unfortunately I can't find any documentation that suggests the Streak Power Up currently offers any automation features via Butler. To double check I enables Streak but there is no rule fields that allow you to select anything around the Streak functions.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
How to turn off captcha when login using test user
Asked by Ezwan Harun:

Hello,

We have been executing automated tests for quite some time now, but recently we have encountered a captcha on our confluence cloud instance. Now captcha prevents us from logging in, resulting in to test failing.

We saw that the captcha setting in security config but whenever we turn it off and and saved. It unable to save.

thank you.


Answers:
author: Brant Schroeder
body: [@Ezwan Harun](/t5/user/viewprofilepage/user-id/4246534) Have you logged the user in completing the captcha and then logged out? After doing this do you see the captcha for the user at next login? I believe that you have to raise a support request to get this feature turned off in cloud. <https://support.atlassian.com/contact/>

comments: author: Ezwan Harun
body: It only happens on the pipeline when we run the test in parallel. We tried to investigate manually but no captcha appeared.


author: Brant Schroeder
body: [@Ezwan Harun](/t5/user/viewprofilepage/user-id/4246534) I would suggest submitting a support issue to see if Atlassian can do something for this. My guess is that the cloud application sees the connection as a robot and is helping keep your application secure. If you are on the free plan I can help escalate this for you.


author: Ezwan Harun
body: yeah understood. Now the support has already help me on this. TQ [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)


Tags: captcha

cloud

confluence-cloud

login
Confluence space rest api works with chrome browser (logged in) but not Postman
Asked by Adlisyam Azhar:

Hi,

I can get the JSON from rest api using a browser but not Postman (Basic Authentication). I did not have this problem getting issues from Jira Service management and has been given permission to this space. Does anyone know why that is?

I was trying to access this endpoint: /wiki/rest/api/space/EUW/content?expand=history

I got this error in Postman:

{  
"statusCode": 404,  
"data": {  
"authorized": true,  
"valid": true,  
"errors": \[\],  
"successful": true  
},  
"message": "com.atlassian.confluence.api.service.exceptions.NotFoundException: No space found with key : EUW"  
}


Answers:
author: Rasmus Norup
body: I have the exact same problem.  
Browser works, postman/python does not.  
I have tried both with bearer token and basic auth.  
I am using the same confluence user account for all 3 things.


author: Neil Ward
body: I have the same problem.

<https://community.atlassian.com/t5/Confluence-questions/help-with-API-No-space-with-key/qaq-p/2761805#M318594>


author: aqa-team
body: [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) i have exactly the same problem as described by [@Adlisyam Azhar](/t5/user/viewprofilepage/user-id/5074264)   
To summarize:  
- logged in the browser with credentials **myuser/mypassword** i can open page **[https://mywiki.atlassian.net/wiki/rest/api/content?spaceKey=Test\&title=SamplePage\&expand=body.storage,version](https://mywiki.atlassian.net/wiki/rest/api/content?spaceKey=Test&title=SamplePage&expand=body.storage,version)**   
- i get http response code 200  
- i send request to same url in postman, adding basic auth with **myuser/mypassword** - i get "**com.atlassian.confluence.api.service.exceptions.NotFoundException: No space with key : Test**"

- basically tried to send same request using curl and in my node js app, which uses this library fro communication with confluence <https://www.npmjs.com/package/confluence-api>. and all the time i get same results, except browser.  

any updates on this issue?


author: Alex Koxaras _Relational_
body: [@Adlisyam Azhar](/t5/user/viewprofilepage/user-id/5074264) and welcome to the community,

According to the API doc:
> Returned if any of the following is true:
>
> * There is no space with the given key.
> * The calling user does not have permission to view the space.
>
> A schema has not been defined for this response code.

So I would either check the space key and the viewing permission of the authentication user you are using to make this http request.

I tried it on my instance and works as expected.


Tags: rest-api

space
Confluence Backup Inquiry
Asked by Erlin Joseph Tomines:

Found this KB - [Production Backup Strategy \| Confluence Data Center and Server 7.16 \| Atlassian Documentation](https://confluence.atlassian.com/conf716/production-backup-strategy-1108683056.html)

Default backup is enabled but is accumulating a lot of storage.   

Wondering if there's a way, can we automatically backup the **Attachments** only as we already have an automated Database Backup.   

<br />


Answers:
author: Harald Seyr
body: Hi [@Erlin Joseph Tomines](/t5/user/viewprofilepage/user-id/5086656)

From [Attachment Storage Configuration \| Confluence Data Center and Server 7.20 \| Atlassian Documentation](https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html), I guess attachments are stored either in DB or on file system.

In case your installation stores it in the DB, you are safe already.

In case your installation stores it on the file system, a standard server backup will probably include those files.

However, please be aware that in case of data loss, a consistent restore requires backup of DB and server to be from the same time.

I suggest to schedule a server backup and a DB backup sometime where close to none user activity is expected.

Regards,

Harald


Tags: confluence-server

server
Why is the body null
Asked by d_caponi1:

Couldn't find anything in the documentation explaining why I'd get a response that looks like

\`\`\`  
{  
"id": 12345,  
"title": "Airfoils Are Awesome",  
"status": "current",  
"body": null,  
"spaceId": 12345  
}  
\`\`\`  
where \`body: null\`  
I know there is something in there because I wrote a blog post for this example and it definitely has a body/content.  
Im also using a pretty full boat of scopes so I don't think theres an access/permission issue  
\`\`\`  
"read:page:confluence",  
"read:confluence-space.summary",  
"read:confluence-content.summary",  
"read:confluence-content.all",  
"read:confluence-props",  
"read:blogpost:confluence",  
"read:content:confluence",  
"read:custom-content:confluence",  
"read:content-details:confluence",  
"read:content.metadata:confluence",  
"search:confluence"  
\`\`\`  
Any ideas?


Answers:
author: marc -Collabello--Phase Locked-
body: Probably you are not adding \`expand=body\` to the API request, see <https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content/#api-wiki-rest-api-content-get>


Tags: cloud

confluence-cloud

rest-api
Change the embeded format
Asked by Jayshree Matam:

I have embeded a scribe in confluence however its showing in landscape, i would like to see the content as a potrait and also be able to scroll up and down rather than having to click- "next" for steps. Can anyone help?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What do you mean by "scribe"?


Tags: cloud

confluence-cloud