youngmon/atlassian-qna huggingface dataset:
Unable to delete a file
Asked by blacaze:

My repository has exceeded the size limit. I've tried to delete some larger files to free up room, however, I am unable to delete remove files from my repository. The ways I've tried to delete the files are:

* Navigating to the files in bitbucket, click the ellipses, selecting delete
  * results in the "something went wrong" error
* Navigating to the files in bitbucket, click the ellipses, selecting Annotate, selecting edit dropdown, selecting delete
  * results in the "something went wrong" error
* Removing the files from my local repository, committing, and trying to push
  * results in an error message saying I cannot commit because the remote repository is too big

Any support would be appreciated.


Answers:
author: Theodora Boudale
body: Hi [@blacaze](/t5/user/viewprofilepage/user-id/1453488) ,

I can see one repository over the 2 GB limit from the ones that you have access to.

I ran a git gc on it, however its size has not been reduced.

Committing file deletions will not work in this case, as this will not remove the files from the repo's history and it will not have any effect on the size.

Did the size of this repo increase as a result of one large commit?  
E.g. did you accidentally push some large files that you didn't want to be in the repo?  
Or do you version in the repo binary/large files throughout its history?

There are two options here:

**1.** ++If the repo's size increased because of one large commit++, then:

* You can rewind (reset) the branch this commit belongs to, to the commit before the bad one
* Go to your account's **Labs** settings in <https://bitbucket.org/account/settings/features/> and enable the feature **Delete dangling commits when over size limit**
* Afterwards, push this change. A git gc should get triggered automatically.

This process is explained here:

* <https://support.atlassian.com/bitbucket-cloud/docs/reduce-repository-size/#Reducerepositorysize-Undoingthelastpush>

When the repo's size is over 2 GB, the only thing that can be pushed is a git reset before the commit that made the repo go over 2 GB. No new commits can be pushed, even if it's commits with file deletions.

**2.** The second option, ++if the repo has large files throughout its whole history++, would be to rewrite history and

**a.** either remove any large files that do not need to be versioned, see: <https://support.atlassian.com/bitbucket-cloud/docs/maintain-a-git-repository/>  
**b.** or, if any large files need to be versioned, move them to Git LFS: <https://support.atlassian.com/bitbucket-cloud/docs/use-bfg-to-migrate-a-repo-to-git-lfs/>

You will need support's assistance in this case, to temporarily increase the repo size limit so you can push.

You can open a support ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with" select "Technical issues and bugs" and then Bitbucket Cloud as product. In "What is the impact to your business?" make sure to select "Level 1" since the repo is over 2 GB and you are blocked.

If you have any questions, please feel free to let me know.

Kind regards,  
Theodora


Tags: bitbucket-cloud
I can't receive invitation email
Asked by Devendra.Lovewanshi:

Hi,  
My team manager try to invite me to a repository. But I never get invitation email. I checked spam mail box as well. But no mails get arrived from [bitbucket.org](http://bitbucket.org/)  
Please help me to solve this problem.


Answers:
author: Theodora Boudale
body: Hi Devendra,

I checked in our system for the email you use in your community account (I assume it's the same as for Bitbucket?), and I saw a hard bounce event for this email, created a few months ago:

```
550: 550 5.4.1 Recipient address rejected: Access denied.
```

There might have been an attempt to create an account or send an invitation before the email was operational. The hard bounce informs us that the email does not exist and in this case it is placed in a suppression list, as we no longer try to resend to non-existing emails.

I went ahead and removed the email from the suppression list, could you please ask your manager to send a new invitation now?

A new invitation needs to be sent, as the previous ones were dropped.

Please feel free to let me know if things are ok now and if you need anything further.

Kind regards,  
Theodora


Tags: bitbucket-cloud

cloud
How can we run Powershell script to use AWSPowerShell commands from bitbucket pipeline?
Asked by Ranjit Sharma:

Hi, I configured pipeline to run Powershell script that was working fine except AWS commands so tried to execute statements like given below but it is failing on Install-Package statement. What could be the reason (memory or permission issue) ?
> param (\[String\]$environment,\[String\]$accessKey, \[String\] $secretKey, \[String\]$s3Region, \[String\]$bucketName, \[String\]$templateName, \[String\]$templatePath)  
>
> Install-Package -Name AWSPowerShell -Source <https://www.powershellgallery.com/api/v2/> -ProviderName NuGet -ExcludeVersion -Destination /usr/local/share/powershell/Modules -Force
>
> Set-AWSCredentials -AccessKey $accessKey -SecretKey $secretKey
>
> Write-S3Object -BucketName $bucketName -File $templateName -Force -Key $templatePath -Region $s3Region

![powershell-error.png](https://community.atlassian.com/t5/image/serverpage/image-id/120344iBB4BC62F5D31B998/image-dimensions/224x201?v=v2 "powershell-error.png")


Answers:
author: Alistair.Mackay
body: Hi [@Ranjit Sharma](/t5/user/viewprofilepage/user-id/3257374)

If I were you, I would preload PowerShell and any required modules onto the build agent to that they are always there for use

However, if that is not possible, and in the interests of faster build times, then you should use the modular AWS.Tools packages rather than the monolithic AWSPowerShell. AWS.Tools has a separate package for each AWS service, so you only install for the services you expect to use, e.g. AWS.Tools.S3. Also install the packages to user-space if you're doing it with each run of your plan

```
Install-Module AWS.Tools.Installer -Force -Scope CurrentUser
Install-AWSToolsModule AWS.Tools.S3 -Force -Scope CurrentUser -Cleanup
Set-AWSCredentials -AccessKey $accessKey -SecretKey $secretKey
Write-S3Object -BucketName $bucketName -File $templateName -Force -Key $templatePath -Region $s3Region
```


Tags: aws

bitbucket-pipelines

powershell
I have several Headings in a confluence page. I would like to link to the headings is this possible?
Asked by Nancy Katunick:

1. macro

2. headings

3. training

Macro's are designed to ...

Headings are to describe ...

Training on all documents can be found ...


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Nancy Katunick](/t5/user/viewprofilepage/user-id/5142207) welcome to Community!

You can get a link to each heading when consulting the page from the published view.

![Screen Shot 2023-02-09 at 14.01.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/239247i5C9E35CB470AFCB9/image-size/large?v=v2&px=999 "Screen Shot 2023-02-09 at 14.01.21.png")

If you want an easy way to jump to a section further down the page, the Table of Contents macro is pretty helpful too.


Tags: cloud

confluence-cloud
Will information like accommodations be deleted from student files if I complete a new mass upload?
Asked by Christiana Graham:

I need to update multiple student files in TIDE. I am a new user. Our Tech Director completed a mass upload at the beginning of the year. If I do another mass upload of all of our students to update them, will information that was hand entered, like accommodations, disappear?


Answers:
author: Mikael Sandberg
body: Hi [@Christiana Graham](/t5/user/viewprofilepage/user-id/5142158),

Welcome to Atlassian Community!

I believe you ended up in the community because the company that is responsible for TIDE is using Confluence for documentation. This community is all about Atlassian products and I don't think anyone here will be able to answer questions about TIDE.
Disable Inline Comments Add Permission for Anonymous Users
Asked by Prathmesh Mengane:

We have disabled Add+Delete permissions for Anonymous users in our Space settings still the Anon users are able to add Inline comments on Pages within the space. How can we disable this?   

![Screenshot 2023-02-08 at 10.14.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/239066iDC4D1F75787140E0/image-size/large?v=v2&px=999 "Screenshot 2023-02-08 at 10.14.02 PM.png")  

I read in [another post](https://community.atlassian.com/t5/Confluence-questions/Comments-are-visible-to-anonymous-users/qaq-p/1533726) that Anon users can view inline comments which is not ideal but we are fine with it for now, but them having able to add comments is an issue for us.   

In this[article](https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/) it states that "prevent comments from being created in their space by removing the 'Add Comments' permission from the 'confluence-users' or 'users' groups, and also the anonymous users and all other users and groups."   

What are we missing?


Answers:
author: Venugopala Naidu
body: [@Prathmesh Mengane](/t5/user/viewprofilepage/user-id/4291694) Unfortunately we cannot disable and hide the inline comments from anonymous users and already some of the affected users raised a service request to Atlassian so please vote and watch the below request to get an update on this issue. <https://jira.atlassian.com/browse/CONFCLOUD-70459>

Also, i am still trying to explore other ways of this issue so please keep an eye on this to get the latest update.

comments: author: Prathmesh Mengane
body: Thanks [@Venugopala Naidu](/t5/user/viewprofilepage/user-id/1608605) for the quick response. Are you saying that there is no way to even disabling anonymous users**Adding** inline comments?


author: Venugopala Naidu
body: [@Prathmesh Mengane](/t5/user/viewprofilepage/user-id/4291694) Yes, we can disable the comments on a page by using space permissions in a confluence space but we cannot disable the inline comments to anonymous users.


Tags: anonymous

cloud

confluence-cloud

inline-comment
Confluence user groups
Asked by Elisha K:

Hello,

Is there a way for a normal user to know which Confluence group/s they belong to?

Thanks.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Elisha K](/t5/user/viewprofilepage/user-id/5142116) and welcome to the community,

The only way I can think of is to create a scriptrunner code. There might be ways to dive a bit deeper and place these group values on the profile of the user, but I can't guide you there.


Tags: confluence-server

server
Automation to create Tasks and Sub-Tasks of the new task
Asked by Tom N Scoggin Jr:

I have an automation that creates child tasks to the triggering task. The problem is that one of the child tasks needs to have 4 sub-tasks. I tried to do it in a single automation by using a "Branch rule / related issues" but it does not create the sub-task to the child task.

Does the creation of the Child task need to be after the "Branch rule / related issues" to be able to create the Child Sub-Tasks?

I also tried to do it in two automations but the sub-tasks were not created after the Child was created. Not sure if that has to do with it being an automation.

Does anyone have experience with this?


Answers:
author: Tom N Scoggin Jr
body: Turns out I was using the wrong "Type of related issues" in the "Branch rule / related issues". I needed to use Most recently created issue" to get it to work.


author: Dolores Rhyme
body: I apologize for a silly question: but you mean you create sub-tasks in Jira from Confluence? Because as far as I know Confluence doesn't have sub-tasks. Or I missed something...

comments: author: Tom Scoggin
body: I don't do it from Confluence. But you can create tasks and sub-tasks to those tasks in one automation in Jira. You would set an automation to create a task when a requirement is met. Then you use the Branch action that applies to all recently created tasks and create new tasks under that.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/280948i3878C432860A56A2/image-size/large?v=v2&px=999 "Capture.PNG")


author: Rob Horan
body: I have done this with two rules. The first rule creates the child task. Then a second rule creates the subtasks, and I use the check box that allows a rule to trigger another rule.


Tags: cloud

confluence-cloud
Will my knowledge bases be erased if remove my subscription to confluence cloud ?
Asked by Guillaume de Champeaux:

Hi,

My company is planning to stop our subscription to Confluence Cloud. As we have some knowledge bases linked to our servicedesk project in Jira service management we would not loose it for our users.   
What do we have to check and initiate before unsubscribing ?


Answers:
author: Rob Horan
body: Hi [@Guillaume de Champeaux](/t5/user/viewprofilepage/user-id/5142001) , is your company going to drop to a free plan or remove Confluence from the site entirely?

comments: author: Guillaume de Champeaux
body: Hi Rob and thanks. We're just removing Confluence.


author: Rob Horan
body: If you are completely removing Confluence, then it stands to reason all of the content within Confluence will be gone.

I believe you will at least need a free Confluence plan to retain your information.


author: Guillaume de Champeaux
body: Well, my concern is now if I can easily switch from a standard to a free plan. I haven't any information on this.


author: Rob Horan
body: You can absolutely drop down to a free plan. There are some differences but the biggest piece is you need to get to 10 users or less.

<https://support.atlassian.com/jira-cloud-administration/docs/explore-jira-cloud-plans/>
> To successfully change to the Free plan for a Jira Cloud product, you need to have 10 users or fewer (Jira Software or Jira Work Management) or 3 agents or fewer (Jira Service Management). If you're over that limit when you try to change your plan, the change will fail and you'll remain on your current plan.


Tags: cloud

confluence-cloud
color favicon
Asked by Dennis Celen:

hi there

i tried multiple times to upload a yellow version of our favicon. so we have a difference between our own platform and jira. but when i upload the favicon, it always becomes black.


Answers:
author: Earl McCutcheon
body: Howdy Y'all,

We reviewed the Bug per your feedback, and we have set it back to active status to gather impact due to the continued feedback on this.

Please make sure to add yourself as a watcher on the bug report to get additional updates on the status.

Additionally, anyone experiencing this issue that runs across this thread hit the following link that will populate the option "[This affects my team](https://jira.atlassian.com/secure/VoteOrWatchIssue.jspa?atl_token=AKVY-YUFR-9LM7-97AB_436f92c4b55c8c035549896994a54728b3f7087e_lin&id=660039&vote=vote)" on the bug report to help us track the impacted users further.

Regards,  
Earl


author: Jack Brickey
body: Ok. Let me know if the 24h deal works. I find it unfortunate that the issue was simply closed without some comment added as to why "won't fix".


author: Jack Brickey
body: Hi [@Dennis Celen](/t5/user/viewprofilepage/user-id/5121422) ,

i'm not able to reproduce this. Have you played around with it a bit and try different images to see if you have any different behavior? Just wondering if there's something about the image you've uploaded. What is the image type, size?

comments: author: Dennis Celen
body: its similar to this topic. so i guess its a bug.

<https://jira.atlassian.com/browse/JRACLOUD-65492>


author: Jack Brickey
body: Thanks for reporting the bug [@Dennis Celen](/t5/user/viewprofilepage/user-id/5121422) . Did you try the workaround?


author: Dennis Celen
body: Then i have to wait for 24h. i tried 12h, it did not solved anything. I'm trying to do the 24h now.


author: Jack Brickey
body: What are the results of the 24 hour test?


author: Dennis Celen
body: yes 24h waiting did fix it.


author: Jack Brickey
body: You might consider accepting Earl's answer.


author: Dennis Celen
body: [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) the 24h waiting does work


Tags: cloud

confluence-cloud
Infinite Loading when reordering pages
Asked by Eduardo Esplinio:

I want to move pages by dragging them to a new position in the tree, but the Reorder Pages tab doesn't display the created pages, it keeps loading infinitely.

Does anyone know what can it be?

![Anima??o.gif](https://community.atlassian.com/t5/image/serverpage/image-id/238979iEBD69945E29EB938/image-size/large?v=v2&px=999 "Anima??o.gif")


Answers:
author: Eduardo Esplinio
body: I was able to resolve the problem. It was macro an **InProduct translation for Confluence** that was causing a conflict, I disabled it and the reordering worked.

![unnamed.png](https://community.atlassian.com/t5/image/serverpage/image-id/240595i5A984628EB0CB3F3/image-size/large?v=v2&px=999 "unnamed.png")


author: Iker Alonso
body: Hi [@Eduardo Esplinio](/t5/user/viewprofilepage/user-id/4400761)

How are you doing?   

I tried to reproduce your issue, but unfortunately it worked for me in your same Confluence 7.19.4 version.   

Checking in the Knowledge Base, I see that there was a bug ([CONFSERVER-56391](https://jira.atlassian.com/browse/CONFSERVER-56391?)) in previous Confluence versions which matches with your description. However, this bug got fixed in in 6.6.14 and 6.13.5 releases. In that case, it was related to a non-admin user trying to reorder the pages, are you a space-admin user?

If you are a space-admin, my advice would be to collect some ThreadDumps while you are reproducing the issue and opening a ticket with Confluence Support for further investigation. You can refer this community post for tracking purposes.

Regards,   
Iker

comments: author: Eduardo Esplinio
body: Hi, [@Iker Alonso](/t5/user/viewprofilepage/user-id/5116428)! I'm fine.  

Yes, I'm an administrator. I tested with other users who are also, but without success.  
I'll do what you suggested and see if I get the solution.

Thanks for trying to help!


Tags: confluence-server

server
Removing Atlassian Backup stored local on server, What would impact be? What would happend?
Asked by it rmv:

Hi, our Jira and Confluence server (On same server) disk is almost full.

<br />

What impact would it have to remove everything before 6 months back in the default confluence backup folder: c:\\Program Files\\Atlassian\\JIRA\\logs

(There it is files with name access_log.2020-XX-XX and 1 for each day until today.)

Can i delete these without impacting the current Confluence in the day-to-day work? What do these files do and are older ones required?

We do not have a seperate jira/confluence backup setup, but we do have a default server backup that can revert to date that runs each day.

Best regards, Johan Oskarsson


Answers:
author: Nic Brough -Adaptavist-
body: All that happens is you won't be able to restore back to the ones you delete if there is a problem. I usually set up logrotate to clean out all but the last 10 or 20, or anything over a certain age.

You don't need to worry about stopping Confluence or performance when you do the cleaning either, it has no effect on the service.


author: Craig Nodwell
body: Hi [@it rmv](/t5/user/viewprofilepage/user-id/1169570) you can remove these old backups without anything being impacted. These files are the server backups set in the configuration of Confluence and can be removed if you no longer require them. For that matter you can setup a routine to clean these after 30 days or 10 days or X days, you can set your own retention policy and remove these on schedule.


Tags: confluence-server

jira

jira-server

server
Loosing text wrap when publishing page
Asked by Mikael Pahmp:

Hi, using Confluence 7.13.7 and trying to wrap text around a draw.io diagram.

I first insert the diagram on one line. On the second line I type a long paragraph. Then I select the diagram and apply "Align Left". The text on the second line is now placed to the right of the diagram.

But when updating/publishing the page the alignment is lost (text appears beneath diagram) and when editing the page again, alignment is also lost.

Am I doing something wrong or is this a bug? Any help appreciated.


Answers:
author: Aditya Verma
body: Hi [@Mikael Pahmp](/t5/user/viewprofilepage/user-id/5141598) ,

As a workaround, you can insert a 2x1 table on your page. Then insert the diagram on one column and add the text to another column to have these two side by side.

Thanks,  
Aditya


Tags: confluence-server

server
Moving a single card
Asked by Divine Warrior Ninjutsu:

I see automations for moving 1 random card from a list, and for selecting weekdays, or everyday. How would I move the 1st card on a list to another list 6 days per week (not Sunday)? I can't figure it out.


Answers:
author: Michael Pryor
body: There isn't a schedule for "all days but Sunday" so you'd have to make one for each week day.

There also isn't a way to move the 1st card in the list per se. But you could move the card in the list with a particular label or that had a certain name or that had a particular person assigned to it, etc.

So if you changed your workflow so that whatever you used to do to put the card at the top of the list, you just instead, mark it with a label or you could add a button to the back of the card that says "set it up!" that moves it to top of list and adds that label - you could do something similar.
Suporte ao Trello
Asked by suportetuboacos:

Ol?! gostaria de saber se o Trello tem suporte via telefone.


Answers:
author: PROJETOS MNB
body: boa tarde estou com trello premium estou adicionando membro a ?rea de trabalho para tarefas s? me dar uma aviso que a cada membro novo v?o me cobrar mais US$116,37 ALGUEM SABE ME DISSE O PORQUE

![trello projetos mnb.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/299439i0ACD12DDA1DFF0D5/image-size/large?v=v2&px=999 "trello projetos mnb.jpeg")


author: PATRICIA MARINHA MIRANDA
body: Boa tarde! Paguei a vers?o Premium mas n?o estou conseguindo usar.. toda vez que vou usar um recurso premium diz para eu fazer a assinatura. Pode me ajudar?


author: Michael Pryor
body: No, we do not have phone support.

comments: author: suportetuboacos
body: Voc?s t?m empresas que representa o Trello no Brasil??

Caso sim, qual?


author: Michael Pryor
body: <https://partnerdirectory.atlassian.com/>


Tags: atl-gruland
How well does Trello support Corporate Board management
Asked by Ofem Ofem:

I am in the process of selecting a board management for my organisation and want to know if Trello plays well in this space


Answers:
author: Alex W
body: Hi [@Ofem Ofem](/t5/user/viewprofilepage/user-id/4761901) - Trello is the chosen project management tool for many corporate companies, who use our Enterprise subscription. You can learn more about Enterprise at <https://trello.com/enterprise>

Companies such as Google, Squarespace, Fender, Costco, etc. use our software.
Butler gone on strike!
Asked by Phil Gibson:

Hi. I have Trello Enterprise thru my work. I use Trello Butler so that every morning cards that are due today are moved over to my "Today" list and the remaining cards in my "ToDo" list are sorted into date order.

<br />

But - this has stopped working for the last few days. The rules are still ticked and in place in Trello though. Has anyone else had this problem, and more importantly, know how to solve it? Thanks


Answers:
author: Alexi Sprague
body: I am also having this issue (my end of day process changes my "finished" list to the date of the previous day and then automatically creates a new "finished" list to populate). I haven't found anything on the help site to figure out what can be done to solve it.

I will be submitting a request to support today and will let you know if I find an answer!


Tags: butler