youngmon/atlassian-qna huggingface dataset:
Notifica??es por e-mail das "Due date" nos checklists
Asked by Roberto:

Prezados, alguma dica de como receber notifica??es por e-mail das checklists com datas de vencimentos, assim como acontece com a data prazo de entrega?


Answers:
author: Dreamsuite Mike
body: <https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/#Notifications-For-Advanced-Checklists>

comments: author: Roberto
body: Obrigado. Foi de grande valor. Por?m agora estou tentando encontrar como automatizar para que para todos os eventos do checklist eu seja atribuido automaticamente. Se puder ajudar nessa...
notification before start date
Asked by RH:

Like the title allready says.

Is it possible to set a notification a day before the start date?


Answers:
author: Dreamsuite Mike
body: Yes,

You can use this automation Trigger...

![Screenshot 2023-08-24 104443.png](https://community.atlassian.com/t5/image/serverpage/image-id/276874i442A60C0E893F79B/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 104443.png")

The automation may be

> 1 days before a card is due, post comment "This card is due tomorrow"

comments: author: RH
body: i need some clarification on this.

All my card have Start date and a Due date.

I need a reminder 1 day before start day not the due day.
Hello, the "participants" in the task card have disappeared. How do I get them back?
Asked by ???????:

the ability to add participants to the card has disappeared.


Answers:
author: Rah Romero
body: What happens when you click on "Members"?

I'm having sync issues and waiting on a response. Maybe it has something to do with that.

comments: author: ???????
body: This button is missing


author: Brittany Joiner
body: [@???????](/t5/user/viewprofilepage/user-id/5299686) there is no member's button on a card? Are you a member of the board or an observer?


author: ???????
body: I\`m a member


author: Brittany Joiner
body: Can you show a screenshot of what you see on the card back menu? (When the card is open) And also what you see after clicking "Member"?
Checklist overdue reminder
Asked by Chirag Parikh:

Is it possible to set an auto reminder for individual checklist items on certain invtervals if they are overdue?

An example: a checklist item is 2 days overdue, I would like a notification to be sent to the assigned individual with a reminder that it is overdue.


Answers:
author: Dreamsuite Mike
body: Hi [@Chirag Parikh](/t5/user/viewprofilepage/user-id/5299627)

I understand what you are asking but unfortunately the functionality with advanced checklists is quite limited and you cannot trigger automations from due dates in the same way you can at card level.

You may find this guide helpful, this is how I get around the checklist limitations:

<https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Parent-Child-Card-Linking/ba-p/2418149>


author: Kian Stack Mumo Systems
body: [@Chirag Parikh](/t5/user/viewprofilepage/user-id/5299627),

Have you reviewed this [document](https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/) with information about advanced checklist? It says notifications should be sent out for past due items.

Thanks,   

Kian
Can I arrange capacity utilisation for members and objects?
Asked by Henrik Lohmann:

Hi,

I would like to know if I can get some information about my team member?s capacities in terms of different tasks/cards over multiple boards.

Like I have two boards: Projects with 4 members and Service with 2 members.

I?d like to see for one member, who?s working in both boards not only his calender view, but also the capacity of each board.

the one member working in both boards that is blocked in board A appears blocked also in board B during that time.

When the rest of the members are free, I?d like to see capacities for "Projects" for 75% and in "Service" for 50% availability. As this one doesn?t come out directly of the calendar view We are thinking weekly only currently.

Can this be realized utilizing the Dashboard view somehow at best in some time line?

And in Addition, can I apply it to ressources, like meeting rooms, too?


Answers:
author: Lam
body: Hi [@Henrik Lohmann](/t5/user/viewprofilepage/user-id/5299497) - Thanks for reaching out! You can get an overview of cards across multiple Boards using our 'Workspace Views' feature: <https://support.atlassian.com/trello/docs/workspace-views/> - This is a 'Premium' feature, if you haven't tried Premium yet then you can sign up for a 14 day trial here: <https://trello.com/free-trial>

Here's some more information on how you can use the 'Workspace Views' feature in conjunction with some of Trello's other features to act as a resource management tool: <https://blog.trello.com/trello-resource-management-tools-and-features>
Wie kann ich archivierte Boards intern sichern?
Asked by Lucia Kuhn:

Hallo,

mein "Fertig" Board ist voll und ich habe schon einmal Tickets archiviert. Nun wei? ich nicht wohin diese Tickets landen? Ich gehe auf Men? und klicke auf archivierte Elemente, dort sehe ich auch alle Tickets und kann sie einzeln ?ffnen und lesen.

Wie kann ich diese Tickets bei uns intern speichern und sichern?

Freue mich auf Eure R?ckmeldung!

Gru? Lucia


Answers:
author: Dreamsuite Mike
body: Hi [@Lucia Kuhn](/t5/user/viewprofilepage/user-id/5299508), sorry to reply in English.

In this case I suggest you create a new private archive board and move the cards to there, either manually or via automation.
Calendar view multiple dates for project
Asked by Kellie Teague:

Hi! I want to be able to see multiple checklist dates for one project in the calendar view. Is there a way to do this other than creating an additional card?

**Use case**: I created a card for a project and set the start and due dates. Another user will review the project within those dates so I added a checklist task with another date and assigned it to the user. I'd like all the tasks to appear on the calendar view within the same card line.


Answers:
author: Lam
body: Hi [@Kellie Teague](/t5/user/viewprofilepage/user-id/5299461) - Thanks for getting in touch! The Calendar View should support multiple checklist items with due dates. However we have seen an issue where the Calendar View isn't automatically updated when a new checklist item date is added so you will need to refresh your page to get the latest updates. Can you try doing that and let me know whether that fixes the issue?
How to set a date base in another custom field?
Asked by Bridge2Lisbon Lda:

Hi! I'm trying to set up a date in a custom field based on another field.

I found this [Arithmetic and formatting in date variables \| Trello \| Atlassian Support](https://support.atlassian.com/trello/docs/arithmetic-and-formatting-in-date-variables/) which looks like it is what I need but when I create a rule there is no blank space where I can simply put the variable. It only shows this:

![Trello.jpg](/t5/image/serverpage/image-id/276490i127088957D7D9D56/image-size/large?v=v2&px=999 "Trello.jpg")

How can I do to add the variable based on the other custom field?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Bridge2Lisbon Lda](/t5/user/viewprofilepage/user-id/5298769) you can use **set custom field** action instead of **set date custom field** and then add your variable, here is an example:

![set customfield.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/276626i61CB54934885071D/image-size/large?v=v2&px=999 "set customfield.jpg")

comments: author: Bridge2Lisbon Lda
body: Thank you! It worked :D
I cannot see and open the cards on the board ...
Asked by Thomas Bensow:

... and therefore cannot move or distribute them.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Thomas Bensow](/t5/user/viewprofilepage/user-id/5299273) welcome to the community!

can you please share a screenshot? did you have cards created in your board?

if you have applied any filters make sure to cancel them:

![filter.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/276619iC37FF7FF78CE4995/image-size/large?v=v2&px=999 "filter.jpg")

comments: author: Thomas Bensow
body: Thank you, this is the answer i?m searching for ;-)


author: Sayed Bares [ServiceRocket]
body: You are most welcome [@Thomas Bensow](/t5/user/viewprofilepage/user-id/5299273) please consider accepting this answer so it can help other having the same issue :)
Trello app for Windows 11
Asked by Irina Fokina:

Hi,

When it'll be possible to use Trello app on Windows 11 OS? I can't download it from Microsoft Store.


Answers:
author: Alina Kurishko
body: Hi Irina,

Welcome to the Atlassian Community!

In fact, we do support the desktop app on Windows 11. Currently, the Trello Desktop app is only available via the Microsoft Store and can't be installed without downloading it from the Store.

What issue are you experiencing while trying to download it from the Store? Do you see any error messages? There might be some limitations imposed by your Microsoft Admin (if you have one) on downloading apps that aren't approved by your company, so you might need to contact them to get this resolved.

Hope this helps!

Alina \| The Trello Team

comments: author: Irina Fokina
body: Hi Alina,

Thanks for the replay. When I try to install the app on Windows 11 and go searching it in Microsoft Store it does't even show the app in the list. I can only find it in Microsoft Store being redirected from Atlassian web page. But then there is no option to get the app, no active button "install"/"get".

As far as I know, we don't have any limitations on downloading apps and everything worked on Windows 10.

Have a nice day!

Irina


author: Alina Kurishko
body: Hi Irina,

Hm, that's strange. When you land on this page - [https://apps.microsoft.com/store/detail/trello/9NBLGGH4XXVW?hl=en-us\&gl=us\&rtc=1](https://apps.microsoft.com/store/detail/trello/9NBLGGH4XXVW?hl=en-us&gl=us&rtc=1) - you should be able to see this button:

![Install Windows desktop app.png](https://community.atlassian.com/t5/image/serverpage/image-id/277143iA4DC39F41F879379/image-size/large?v=v2&px=999 "Install Windows desktop app.png")

If it's greyed out, it must be your admin settings preventing you from installing it. Would you be able to contact your IT admin to check if Trello is allowed in your organization?

And have a nice day, too! ?

Alina \| The Trello Team


author: Irina Fokina
body: Hi Alina,

I've been trying to ignore the problem and to use the web version since our last talk but still feel uncomfortable with it :( So I decided to get back to this question)

When I push the button (it's active) shown on your screenshot I arrive to Microsoft store app, as shown below. But there is no way to install it.

hope we can deal with it somehow)

![?????? ?????? 2023-10-03 144626.png](https://community.atlassian.com/t5/image/serverpage/image-id/284150i03E149F0EBB3B27C/image-size/large?v=v2&px=999 "?????? ?????? 2023-10-03 144626.png")

Kind regards,

Irina
Trello Karte wenn Artikel versendet automatisch verschieben
Asked by Enno Giese:

Hallo,

ich br?uchte eine Automatisierung bei Trellokarten, wenn die Bestellung versendet wird, dass die Karte automatisch in ein daf?r vorgesehene Liste verschoben wird.

Ist das m?glich?

Der Versand wird aus einem anderen Programm gebucht und dann wird die Sendungsnummer der Bestellung automatisch angef?gt und dann m?sste die Karte ihn eine andere Liste

Danke


Answers:
author: Alina Kurishko
body: Hi again Enno,

I've just responded to your other Community post ? I'll be responding here in English as well if that's okay!

I'm not entirely sure I understand your workflow. How exactly do you track your order status in Trello? Do you add specific labels or custom fields? Or do you use any Power-Up for this purpose?

I'm afraid it's currently impossible to set up Automation which would be triggered by information updates in third-party apps.

If you provide some additional information, I might try to guide you through available trigger options. In the meantime, if you haven't already, I encourage you to try creating your own Automation to browse through existing trigger actions that would match your workflow.

To start creating your Automation, I'd recommend taking a look at these pages:

* [Automation Introduction](https://trello.com/guide/automate-anything#intro-to-automation)
* [Automation rules](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Rules)

Hope this helps!

Alina \| The Trello Team
Trello mit Billbee verbinden
Asked by Enno Giese:

Guten Tag zusammen,

Wir benutzen f?r unseren Onlineshop das Programm Billbee und wollen dieses mit Trello verbinden, damit viele Sachen in der Fertigung automatisiert laufen.

Gibt es dort eine M?glichkeit?

Vielen Dank


Answers:
author: Alina Kurishko
body: Hi Enno!

Welcome to the Atlassian Community! I hope you don't mind me answering in English ?

We don't have any native integration with Billbee, but depending on what your needs are, you might want to look into options of importing data into Trello: <https://support.atlassian.com/trello/docs/importing-data-into-trello/>

There are also quite a few Power-Ups that might come in handy when running an online shop. You can browse through available options at <https://trello.com/power-ups/category/sales-support>

If you're just building a workflow for your team, you might want to check Trello board templates for inspiration: <https://trello.com/templates>

Hope this helps!

Alina \| The Trello Team
Job Heading Frame Colours for holding my Job Cards cards, Is there a way to add or power up
Asked by Jeff Beaman:

I have been using this free version for a few years and have been waiting for a way to add or change the frame colours for my heading boxes, so when I move my card over to another frame I know visually it is completed or pending or being reviewed. Is there a way to achieve this? Would be a great add on or free powerup.


Answers:
author: Alina Kurishko
body: Hi Jeff,

Welcome to the Atlassian Community!

I'm afraid I'm not aware of any Power-Ups that would enable cards' or lists' background updates, so I'll leave some room for other Trello users to weigh in here and share their tips and tricks on this one.

Have you considered adding labels that would indicate a specific action? You can also set up Automation to add labels to cards when they're moved from one list to another.

If I misinterpreted your inquiry and you need any further assistance with it, would you be able to share some additional information on what you're trying to achieve?

Thanks!

Alina \| The Trello Team

comments: author: Jeff Beaman
body: Hi Alina, I have made a mockup of a standard board with my layout and then another with the coloured frames I am hoping to be able to assign through some add on? Let me know if this is achievable?

![Standard Layout.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/277088i1F5C2F33F5614A14/image-size/large?v=v2&px=999 "Standard Layout.jpg")![My Wish- Layout.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/277089i2F683D88EB8CCE17/image-size/large?v=v2&px=999 "My Wish- Layout.jpg")


author: Alina Kurishko
body: Thanks for sharing the screenshots!

And as I've suspected, this feature isn't available within Trello. We actually have it as an open feature request for the product team to consider! I'll add you as an official "+1" in support of this!

You could potentially explore various third-party browser extensions available that might help achieve what you're after: <https://chrome.google.com/webstore/search/list%20color%20trello>. Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products are also separate. We're also not able to endorse or provide support for any third-party Browser extensions (since we don't work with them directly).

Hope this helps!

Alina \| The Trello Team
Sync issues with new boards
Asked by Rah Romero:

Hi,

I recently created new boards and am having sync issues. None of the changes on the board/cards are being saved.

This issue started this week. What could I be doing wrong? How can I fix this issue?

Thanks!


Answers:
author: Alina Kurishko
body: Hi Rah,

Welcome to the Atlassian Community!

If I understand your post correctly, this issue occurs when you access your boards from different devices; is that right? Could you specify whether it happens when you use Trello in your browser, via the desktop app on your PC, or the Trello mobile app?

This problem usually appears when there are some connection issues. Have you noticed any connection interruptions when using Trello? Also, do you use any VPN software on the device in question?

I'd also recommend trying out the troubleshooting steps from these articles:

* If the issue occurs on your iOS device: <https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/>
* If the issue occurs in your browser: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

Let me know if this helps!

Alina \| The Trello Team
Connect due date
Asked by Pablo L?pez:

Hi there,

What im trying to do is to connect a due date from a card with the start date of a new card automaticly. For example:

I send an emai l to my board and it creates a card witch has a due date 2h after it was created.

When i send a new email a few minutes later i want to automaticly create a new card with a due date 2h after the due date of the previous card thats in the board

How can i do that?


Answers:
author: Lara
body: Hi Pablo,

Thanks for reaching out!

Right now, it's not possible to add a due date to a card based on *another* card's due date.

Would you mind expanding a little more on why you'd like to be able to?

Any additional context you can add would really help! I'll be passing your feedback on to our product team, and want to ensure we've captured your use case.

I'll keep an eye out for your reply,

Lara  
The Trello Team

comments: author: Pablo L?pez
body: Hello Lara,

We are having issues right now when we have a new task coming in.

The sales team gives us a new task but it has to go to the bottom of the to-do list, so what we want is that when a new card (task) is created it takes the due time of the last card and calculates a new time for the new card. This way the sales team will know how long the task might take to complete.


author: Lara
body: Hi Pablo,

Thanks for the additional context.

While time tracking is not natively supported within Trello, you may be able to find a good number of third-party offerings to help with time tracking in our Power-Up and Integration directories:

* **Time tracking Power-Ups** : <https://trello.com/power-ups/search?q=time%20tracking>
* **Time tracking Integrations** : <https://trello.com/integrations#/time%20tracking>

Please note, that the Power-Ups that integrate with third-party services are only connectors between those services, and in order to take advantage of these connectors, you'll need to have an account for the other service as well.

Because many of these services are provided by separate companies, outside of Trello, any costs associated with their products are also separate.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Adding labels with a hashtag
Asked by Richard Dekker:

Once upon a time, I used the 'l' key to quickly assign a label to a card with my keyboard. A few keystrokes and the job was done. When this functionality changed, I had to use a lot of tabs to be able to do this with keyboard only. I didn't like that new feature, but by accident I found out something nice: When using the '#' I could quickly type the start of a label to add it to the card. Like adding a tag in google keep.

Now I can't do that also. Is my memory deceiving me? Was this a functionality up until a month ago? Why was this removed? Can't find it in <https://support.atlassian.com/trello/docs/adding-labels-to-cards/> So it looks like it never existed. Looked something like this:

![Greenshot 2023-08-22 15.11.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/276451i0C5F3EB08DD84CBB/image-size/large?v=v2&px=999 "Greenshot 2023-08-22 15.11.24.png")


Answers:
author: Richard Dekker
body: Nevermind, I allready found the answer. <https://community.atlassian.com/t5/Trello-questions/quot-quot-to-add-a-label-while-adding-a-card/qaq-p/2379080>
I can not get my Google drive to open in Trello?!?!?!?!
Asked by Jaelyn Sandstrom:

I have been trying for hours to get my google drive to let me upload with power up, I go through the steps to connect the account and it acts like it open a window to my drive but it is just a blank screen. please help!


Answers:
author: Theodoro Reato
body: Hi Jaelym

Welcome to the community :)

From what you described the problem can be a security blocker on your device or firewall or problems on your browser.

Let's troubleshoot your browser first! This article contains instructions for it: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

But could you start clearing your cache and cookies?
all automations are gone
Asked by RH:

How do I get my automations back?!

My account was deleted from the board/workspace and the email account I used has also been deleted.

I can restore the email account. and re-add it to the board.

But will this save/ bring back the automations?

I really hope there is a way to restore this. I worked really hard to get it all to work.


Answers:
author: RH
body: luckily just by relogging into the trello account restored all the automations

and I shared the automations now
I can?t add a member to my board
Asked by Kate Pattison:

Hi there

I did a premium trial with trello a while back and added a member of my team to my board as an admin. The trial ran out, I upgraded and am paying for premium but she can't see my board? I have removed her and am adding her/sending her requests but she can't. Please could you help ?   
Thank you

Kate


Answers:
author: Erick Doerre
body: Hi Kate, and welcome to the community!  

This is odd, and I suggest you contact our support team at <https://trello.com/contact> to raise a ticket with us.  

In the description field, please add the board URL, the member's email address, and any screenshots of what that member sees on their end when trying to access your board. This way, we can troubleshoot further and help you resolve this as soon as possible.
Setting up an automation
Asked by Rafael Stella:

I need to set up an automation that sends the customer an email when I move the card to the "Ready for Pick up" list. I want the customer to get an email letting them know their order is ready. Thanks in advance.


Answers:
author: Christl_Email for Trello
body: Hi [@Rafael Stella](/t5/user/viewprofilepage/user-id/5298003)? Welcome to the community!

This is possible with our [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard). We actually have an article about a similar example - i.e. automatically send an email when you drag a card to a certain list. Check it out here: [Drag a Trello card to send an email.](https://www.sendboard.com/blog/drag-a-trello-card-to-send-an-email?rq=drag) You might find this post useful too: [Automatically send timed follow-up emails from Trello](https://www.sendboard.com/blog/automatically-send-timed-follow-up-emails-from-trello?rq=follow) (e.g. follow-up on a collection after x amount of time.).

You can also include card details (e.g. due date, order number, item to be collected etc.) in your email using [variables](https://help.sendboard.com/en/articles/4219239-include-variables-in-your-emails-and-saved-replies).

You're welcome to pop over any questions to hello@sendboard.com or [add the Email for Trello PowerUp](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/email-for-trello) to give it a try with the free trial.

Hope that helps!


Tags: email