youngmon/atlassian-qna huggingface dataset:
What is the benefit of a Trello board over the JIRA Scrum board?
Asked by Marjorie:

I am new to Trello. I use JIRA and Confluence daily. What is the benefits of using Trello as opposed to using JIRA boards?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Marjorie! Jira is mainly used in agile software project management, so it's designed in a way to support that (sprints, scrum boards, etc.). For someone that isn't in a technical role, these concepts are foreign and a lot of people will tend to find Jira intimidating, unintuitive, and just not very user-friendly.   

If you're looking for a solution that is suited for a range of different functions or teams and easy to adopt, Trello offers that. Boards are a lot more flexible, so you can design it how you want. A board could be a project, or it could be a place for the team to collaborate on a range of projects, it could be a place for your personal tasks, a place to organize a holiday, a repository to store information - basically, the options are limitless!  

Lists (the vertical swimlanes in a board) could be statuses, or they could represent mini projects (what you would call epics), they could represent the different project members, components in a project, the list goes on!   

Trello's really focused on the user experience. Anyone can pick it up easily. It's a lot more visual, intuitive, flexible, and simple to use (which can be a blessing or a curse ?).

comments: author: Alexander Bondarev
body: Excellent answer, thank you, [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) !


author: Robin Warren _Blue Cat Reports_
body: Great answer, I would add that when I talk to teams happily using Trello (including some very serious Scrum/Kanban teams) the main reason they like it is that it is the tool their team are happiest with. If your tema loves Jira, use Jira, if they love a physical board do that. But if people love using Trello then that is the right choice. Any PM tool is only of value if people keep it updated, so it is all about using something the team are happy with. To that end, pretty much everyone has had some experince with Trello I think, so it an be the lowest friction option to get the team working on.


author: Marjorie
body: Thanks everyone! We use JIRA and the team is getting used to working it for our Scrum process. I use Confluence daily. I link to JIRA.

I have played with Trello, but wasn't sure why it was used by others when JIRA and Confluence seemed to work.

I am a Scrum Master and BA right now. I have been a program manager in the past, so I can see the benefit of Trello for the PM role. So the explanations above make sense to me.

Bottom line: Adapt and use the tools that make the team efficient!
Is it possible to filter by last activity date using Butler?
Asked by Lo_ Jonathan:

I'm rather new to using Butler but is it possible to obtain all cards using the last activity date within the card. My goal is to grab all cards with an activity date less than or equal to one week.

I've taken a look at Card Variables and I though the {cardlastactivitydate} could be possible with an if statement. However, I am not sure how to input it using the Butler UI.

![ss.png](/t5/image/serverpage/image-id/165000i3D0C1B6E04B1376E/image-size/large?v=v2&px=999 "ss.png")

In addition, when I am reading the Butler documentation or examples, I often see commands issued in the form of a command. For ex,

```
for each list if "{listname}" does not contain "X" and "{listname}" does not contain "Y"
```

I can see the end result after saving the command on my end. However, I cannot edit the text directly. Is this by design or am I missing a button.

Thank you for any help!


Answers:
author: Brittany Joiner
body: [@Lo_ Jonathan](/t5/user/viewprofilepage/user-id/4597755) card variables are useful as you're setting up the rules and automation, but (as far as i know) you can't freeform functions with if statements. You can create those statements that you see by adding other rules, and sometimes in the action statements there are freeform spots that you can fill in with those variables.

To be honest, Im not sure there's a good way to do this for the last activity date though, as it looks more like that's something that you could inject in a report, but not necessarily use as a filter for actions.

comments: author: Lo_ Jonathan
body: Thank you for your response! Looks like I'll have to rethink it through then.

Best,

Jonathan Lo


Tags: butler
Link Cards for Jira no longer working
Asked by Lindsey Strong:

I used to have functionality where I could post a Jira link into a card and it would convert the card to a link card and I could see Jira issue details automatically.

This functionality quit working at some point yesterday. Converting cards manually (right-click and select convert) is no longer an option and I have checked to see that my Jira account is still connected.

The real kicker is that when I first save the card, I can see it convert for a couple seconds, then it reverts to just a card with a link at the top.

Any assistance would be greatly appreciated.


Answers:
author: Lindsey Strong
body: .


author: Navid Nahidi
body: Do non-Jira links work and are you including the 'https://' with the url?

comments: author: Lindsey Strong
body: Yes non-Jira links appear to be working and yes I have the https in there.

As an example, on one single board I have both old cards from when they were still converting, and new cards that will not convert, other than the millisecond where it appears to convert before it reverts back again.


author: Navid Nahidi
body: What happens when you click the atlassian switcher (the 9 dot icon on the upper left)? Do you happen to see a "not logged in" empty state?


author: Lindsey Strong
body: No, I'm able to switch to Jira/confluence with one click.


author: Navid Nahidi
body: Hi Lindsey, could you create a support ticket <https://trello.com/en-US/contact#/> and provide screenshots and more details within the support ticket?


Tags: jira

link
How do I remove values from the tags field in jira
Asked by Pablo Rodriguez:

Hi everyone  
I wanted to know if there is any way to remove values from the labels field in jira cloud so that they can no longer be selected  
In what part of the administration can it be?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey Pablo, looks like you've posted in the wrong area - this is the Trello part of the community forum. I might be able to help though! To delete a label, you need to delete it from all issues that have that label. You can do a filtered search to find all those issues and do a [bulk edit operation](https://support.atlassian.com/jira-software-cloud/docs/edit-multiple-issues-at-the-same-time/). If you've completed that process, and the label is still showing, it might mean you don't have access to all issues with that label.

comments: author: Pablo Rodriguez
body: Hi! If sorry, I was wrong in charging. But thank you very much for your answer, it helped me a lot.  
Greetings from Argentina


Tags: jira-cloud
Are workspaces transferable between free Trello and purchased?
Asked by Michael Golden:

I currently use a free version of Trello, but plan to purchase the product soon. Will the workspaces and boards I create in the free version reuseable/transferable to a purchased plan? In other words, I don't want to waste time building workspaces and boards if I will need to start over if I purchase Trello. Thanks.


Answers:
author: Brittany Joiner
body: [@Michael Golden](/t5/user/viewprofilepage/user-id/4597719) you'll just upgrade your free workspace to a paid one, so you won't need to create anything new and your free boards will stay in that same workspace... everything will just be supercharged with all the premium features!

comments: author: Michael Golden
body: Awesome Brittany. Thanks so much for reaching out! Appreciate it.

Mike
Trello Gmail Default Board
Asked by Samantha Lee:

Hi,

My Trello/Gmail power-up keeps defaulting to one of my coworker's boards that I have edit access on. I'm trying to see if there's a way to default it to my personal board when creating cards.

Thanks!


Answers:
author: Alex W
body: Hi Samantha, are you referring to the Gmail extension for Trello that allows you to create Trello cards from emails within Gmail? The board drop-down in this extension defaults to alphabetical order.
Accidently deleted a Trello board
Asked by Sarah:

Please help,

i somehow deleted my most Important Trello board. Is there Andy was To get ist back?


Answers:
author: Felipe Kowalczuk
body: Hi [@Sarah](/t5/user/viewprofilepage/user-id/4597510)

Regarding your question, unfortunately deleting a board is permanent, and deleted boards cannot be recovered, check more information about this topic here <https://help.trello.com/article/801-deleting-a-board>

It's possible that your board was closed, not excluded, check how on <https://help.trello.com/article/777-closing-a-board>

If your board was closed, you can reopen it, just follow the steps <https://help.trello.com/article/781-reopening-a-closed-board>

<br />

Let us know whether we solved your case or not, and we'll be glad to help you the best way we can.

Best Regards,

Felipe

comments: author: Sarah
body: Hi Felipe,

thanks for your answer. I checken my activities and surprisingly i did. Not delete the board nor did I close it. I really wonder what happend? Could it be a technical problem?

best


author: Felipe Kowalczuk
body: Hi [@Sarah](/t5/user/viewprofilepage/user-id/4597510) ,

Unfortunately if you have deleted your board we cannot recover this.

That's why we recommend closing boards, <https://help.trello.com/article/777-closing-a-board>

You can check our Getting Started Guide <https://trello.com/guide>

We have also Webinars <https://trello.com/en/webinars>

If you need Trello Support, you can create your ticket here <https://trello.com/contact#/>


author: Brittany Joiner
body: [@Sarah](/t5/user/viewprofilepage/user-id/4597510) I dont think this helps in this current case, but moving forward you might want to check out Backups for Trello, which lets you restore changes in Trello, I believe including deleted Trello boards!

comments: author: Dasha Shakov
body: Hi [@Sarah](/t5/user/viewprofilepage/user-id/4597510)

Sorry to hear you lost your most important Trello board. Although the best practice is to close a board instead of permanently deleting it, things happen and things don't always go as planned.

The Power-Up the company I work for created is called Backups for Trello (thanks for the shoutout, [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) If you have this Power-Up installed, even if you permanently delete a card, list, or board, you can bring it bring it back in just a few clicks. Unfortunately, we can't bring back data from a time before you had our Power-Up installed but going forward this life-saver app can be a good one to have.  

Message me if you have any questions!
Is there a way to paste a link into trello without having it be converted to a clickable link?
Asked by Alyssa Davis:

Is there a way to paste a link into trello without having it be converted to a clickable link? I want it to show the whole file path in the description, instead of having it converted to a clickable link.


Answers:
author: Felipe Kowalczuk
body: Hi [@Alyssa Davis](/t5/user/viewprofilepage/user-id/4597438) ,

You can simply put the URL between **\`\`**

For example: **\`\`<https://trello.com/en>\`\`**.

Check How to format your text in Trello in <https://help.trello.com/article/821-using-markdown-in-trello>

comments: author: Alyssa Davis
body: Thanks! I'll try that.


author: Alyssa Davis
body: perfect! appreciate it.


author: Mark Sicignano
body: \[

Edited: I was wrong that just providing the URL in both parts of the text link syntax would work. But you can put a space after it, which tricks Trello.

\]

If you want the link to be unmangled by Trello trying to convert it into a button or preview, then you need to play a trick on Trello.

Use the markdown syntax for hyperlinks, and put the URL in for the link text and the link.

The format is **\[** Link Text**\](** <https://example.com/goes-nowhere>**)**

Use square brackets for the link text, and parenthesis for the URL

If you provide regular link text, like the format example above, then it will just create plain link with that text.

If you want to have a clickable link and you want to leave it as the actual URL, then put the URL into both parts (between the square brackets and between the parentheses.  

**However** Trello still wants to convert this. So try putting a space after the URL between the square brackets.

\[[https://www.example.com](https://www.example.com?) \](<https://www.example.com>)


Tags: link
Is there a shortcut to "go home" (fully left) on the board?
Asked by ianxn:

Is there a single keypress that will move the board instantly fully to the left, and reset it to the "home" or first column showing on the left?

I know I can press left arrow to go left but if I've got 20 columns I might have to press it 20 times. Or I can hit the browser's own Refresh button but that takes a while as well.

I'd like to just press "home" or some other spare key, and the view go straight to the initial view, scrolled fully to the left.

Thanks!


Answers:
author: Felix
body: Hey [@ianxn](/t5/user/viewprofilepage/user-id/4582418) - I just played around a bit and couldn't find any obvious keys that currently do this. I agree that hitting 'home' should just take you to the "top" (left) of the board, I think the "page up/page down" keys should also work... I'll raise this with the team!


Tags: shortcut
Is it possible to search tags with emojis in name?
Asked by Carlos Correia:

i have created tags with emojis in their names, to be more more visually appealing.

However, I can only search them if I choose the color. It doesn't seem to recognize the names with the emojis. I wanted to create saved searches that were very clear about the tags' names, not simply the color.

I'm I doing something wrong?


Answers:
author: Brittany Joiner
body: [@Carlos Correia](/t5/user/viewprofilepage/user-id/4213620) try searching the emoji itself? For example, bring up an emoji keyboard and search with the actual emoji and I think that would work, it probably just can't recognized the name of the emoji.

comments: author: Carlos Correia
body: I tried copy-paste with the name of the tag (which includes the emoji), but nothing shows up. If I try a tag with a name without an emoji, then it works fine..!

Right now, if I want to search a tag, I'm better off going for the menu on the right (hitting "q" key) and point select.


author: Brittany Joiner
body: [@Carlos Correia](/t5/user/viewprofilepage/user-id/4213620) ah, i will say i also generally prefer using the "filter menu" over the search bar. Sorry that it still wasn't working with the emojis in the search! I hope the filter menu is able to work for you


Tags: emoji

label

search
How to download trello?
Asked by lvzhongwen:

How to download rello locally? All I found were cloud version?


Answers:
author: Nic Brough -Adaptavist-
body: You do not download Trello

Trello is run as a service, it's not server based software you can run yourself, so there is no download of Trello.

People have written clients for it, for various platforms, and you can download and run those on your own servers, but they are not Trello.

What are you trying to achieve here, with your "download"? We may be able to point you at something that solves your problem if we know what you're really trying to do.


author: Felipe Kowalczuk
body: Hi [@lvzhongwen](/t5/user/viewprofilepage/user-id/4501643)

You can use Trello with your browser (Chrome, Firefox, Safari and Edge), Android app, iOS app, Desktop version (Windows and macOS), check more information here <https://help.trello.com/article/735-what-browsers-and-mobile-platforms-does-trello-support>

Regarding the Trello Desktop version (Windows and macOS) you can only download them in Microsoft Store or Apple Store, check here <https://help.trello.com/article/1095-trello-desktop-apps>

To download Trello for Windows 10, go to <https://www.microsoft.com/en-US/store/p/trello/9nblggh4xxvw?rtc=1>

To download Trello for macOS, go to <https://itunes.apple.com/us/app/trello/id1278508951?mt=12>

Check how to use Trello for Android on <https://help.trello.com/article/730-trello-for-android>

Check how to use Trello for iPhone on <https://help.trello.com/article/711-trello-for-iphone>

Check how to use Trello for iPad on <https://help.trello.com/article/720-trello-for-ipad>

Note: you need to have a Microsoft account to be able to log in and download the Trello Windows version. You need to have an Apple ID to be able to log in and Download the Trello for macOS.


author: Medhat Ahmed
body: you can download it from Microsoft store

![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/164877iD787B8FA55C0FF3D/image-size/large?v=v2&px=999 "trello.PNG")
Can I remove some icons shown in cards in Trello?
Asked by ????:

Hi,

I'd like to remove the icons shown in the bottom part of the cards in Trello. (Refer to the image below.)(Edit: I removed the image since it included personal information.)

How should I do with this? I'd like to keep labels visible, so using "cover" is not an effective solution.


Answers:
author: Brittany Joiner
body: [@????](/t5/user/viewprofilepage/user-id/4596599) you might be able to do something like this with this Trello Cards Optimizer chrome extension: <https://chrome.google.com/webstore/detail/trello-cards-optimizer/ipbjjbpopodbnjbjnneakhcppdocpelg>

comments: author: ????
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)   

I appreciate your response and your idea is wonderful!

I've had no idea about that extension until you kindly texted me. I tried it today and I found that the extension really helps.

The extension lets me see the label color even when I set the cover, so I decided to use each card with a cover like the image below.(Edit: I removed the image since it included personal information.)

I'm happy with making cards look that simple. plus, I was longing for the way to manage the background color of lists and to break title lines. this extension perfectly made it.

Your instruction was more than perfect. You and the one who develop this tool have my gratitude.


author: Brittany Joiner
body: [@????](/t5/user/viewprofilepage/user-id/4596599) so glad that was helpful!


author: ????
body: Hi all,

I came back here again to share an extra option FYI.

I found the extension below might be a great alternative to "Trello Cards Optimizer", or you can even use both of them at the same time (I decided to use both of them).

Trello Birds-eye

<https://chrome.google.com/webstore/detail/trello-birds-eye/jddlcajmgfdpfnekdppnapoldfhabkeg>

hope you enjoy the days with Trello.
Is there a way to export the names of all members on a board?
Asked by Amanda DeLancey:

Looking for a way to pull a report to see a list of all board members and their names.


Answers:
author: Brittany Joiner
body: [@Amanda DeLancey](/t5/user/viewprofilepage/user-id/4207643) if you have premium, you should be able to do an export of your workspace table, and then use excel to filter by board name and pivot table for unique names under cards assigned. (Although I'm not sure this would list people who are _not_ assigned cards.)

comments: author: Amanda DeLancey
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Thanks! I have been able to export the board however it only will show me the folks tied to cards. Looking to scrub admins as well as people who no longer need access to the board.


author: Brittany Joiner
body: [@Amanda DeLancey](/t5/user/viewprofilepage/user-id/4207643) i bet you can parse that from the JSON of the board now that i think would have that info. Just go to board settings and click print and export and then export to JSON and you can probably parse the members out from there.


author: Brittany Joiner
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/165002iB1C1754EB5E5B460/image-size/large?v=v2&px=999 "image.png")

yes! it looks like there is a members object on there. So you could probably grab this, go to the "members" object, copy and paste that into something here: <https://www.convertcsv.com/json-to-csv.htm>

And it will convert those into a excel table with a list of members:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/165003i115A0C61B28D8E33/image-size/large?v=v2&px=999 "image.png")


author: Casey Umhoefer
body: Bringing this back - is there a way to export from free boards to see a list of the users and their names/boards? This is especially relevant as the transition to paid users occurs for free accounts...
Limitar que los usuarios puedan ver tarjetas de otro usuario
Asked by Sistemas KCG:

Buenas tardes

Tengo un tablero CRM con CRMBLE en el cual agrego al equipo de ventas. El equipo esta formado por el gerente de ventas y 7 vendedores

Necesito que el gerente pueda ver la informaci?n (tarjetas) de todos los vendedores pero que **los vendedores solo puedan ver sus propias tarjetas** y **no puedan ver las tarjetas de los otros vendedores**.

Esto es posible en trello y con que tipo de cuenta lo puedo hacer. Aun estamos usando la cuenta gratis.

Gracias


Answers:
author: Alberto Est?vez
body: Hi [@Sistemas KCG](/t5/user/viewprofilepage/user-id/4596276)

As [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) pointed out this is not possible just yet. It is in our road map and it is definitely something we plan to release along 2022. We are priorizing Crmble Contacts which will be released before the end of this year. With Crmble Contacts we bring a new hierarchy level that will allow you to have an independent contact database which will make it possible to link contacts to multiple cards. With this new feature plus our last month Multiboard Crmble Fields release, we've laid the foundation for all the nice features that are yet to come including the one you are looking for.

We hope you like the your Crmble experience so far.

Cheers!

comments: author: Sistemas KCG
body: Gracias, estaremos pendientes


author: Brittany Joiner
body: [@Sistemas KCG](/t5/user/viewprofilepage/user-id/4596276) I don't believe at the moment it's possible, although I thought i saw someone mention a power-up that does something with card permissions but I can't seem to find that post.

I'd recommend creating separate boards for each salesperson and then using Crmble teams to bring all the data together for you to view in your board, but other people can operate out of their boards.
labelling links as "Active," etc.
Asked by Karen Carroll:

Hello.

QUESTION: How do I add a label to a link in Confluence server 7.4?

BACKGROUND: In our Confluence site, I've noticed some links are labelled as "Active." It's a little gray box next to link. The user who did this is gone, but I'd like to know how to do it, and I can't find the answer in the Atlassian documentation. So how I can add labels such as this to links?

Thank you!


Answers:
author: Jack Brickey
body: could you share a screenshot? Also can you share a screenshot of the link in the edit page mode.

comments: author: Karen Carroll
body: Sure. I will as soon as I can find it again. ;) Thanks.


author: Jack Brickey
body: there is the Status macro (/status) that could be used to present a lozenge next to the URL but that may or may not be the same as what you saw.


author: Karen Carroll
body: Thanks! That's it!!!!! Really appreciate your help.


author: Jack Brickey
body: cool. feel free to accept the answer to close it out


Tags: confluence-server

server