youngmon/atlassian-qna huggingface dataset:
Due Date without specifying time?
Asked by Shafique Kassam:

This seems very strange that an actual time is required for the "Due Date" field on a card.

Is there a way to not specify a time on the due date? This should be an optional field.


Answers:
author: Artemis
body: Hi [@Shafique Kassam](/t5/user/viewprofilepage/user-id/4853953), welcome!

That isn't possible right now, unfortunately. I'm guessing that the due *time* is there for reminder/notification purposes. You could set your due time to 11:59PM so that the card stays in the "upcoming" yellow color, then will turn red if you've passed your due date at midnight the next morning.


Tags: due-date
Problem of connection on my iPad
Asked by Fred Chambeau:

Hello,

I can't connect to Tello on my iPad yet everything is ok on my iPhone and MacBook.   

I have already uninstalled and reinstalled the app.

Thank you for your help !

Fred

![2A974DBF-D6FC-4360-A058-653762C471E2.png](https://community.atlassian.com/t5/image/serverpage/image-id/191141i788A6C1F8AC680FF/image-size/large?v=v2&px=999 "2A974DBF-D6FC-4360-A058-653762C471E2.png")


Answers:
author: Artemis
body: Hi [@Fred Chambeau](/t5/user/viewprofilepage/user-id/4853326), can you log in to Trello successfully using **Safari on the iPad**? The iPad app should use Safari to authenticate (the window in your screenshot), and you may need to do some troubleshooting at the Safari level, like clearing the history/cookies and enabling third-party cookies.

comments: author: Fred Chambeau
body: Thank you !  
I successfully got connected through safari. And you're right it was a matter of cookies which prevented me from getting through.  
Great.

Fred
How to set the idValue of a customField inside a customFieldItem array ? (Using GoogleScripts)
Asked by Filipe:

So i have a 'customFieldItems' array inside a certain card. So far i can acess any position of this array using the id of that position and using this url:

[https://api.trello.com/1/cards/cardId/customFieldItems/customField_Id/?\&key=api_key\&token=api_token](https://api.trello.com/1/cards/cardId/customFieldItems/customField_Id/?key=api_key&token=api_token);

But inside this array there is a DropDown customField and i need to change the value of the selected option of this dropdown list(in my case this dropdown is in the position 1 of the 'customFieldItems' array).  
I figured that the idValue is the id that i need to change but im not able to do that .  
So far i got this:  
var data = { "idValue": "624460fc7dee1f1f8c5bce68" }; // This is the new id that i want to put  
var options = {  
"method": "put",  
"payload": data,  
"contentType": "application/json"  
};

The URL:

[https://api.trello.com/1/cards/cardId/customFieldItems/customField_Id/?\&key=api_key\&token=api_token](https://api.trello.com/1/cards/cardId/customFieldItems/customField_Id/?key=api_key&token=api_token,options)

var response = UrlFetchApp.fetch(url,options);


Answers:
author: milynnus
body: [@Filipe](/t5/user/viewprofilepage/user-id/4853118)

You might want to check the api. From my python wrapper code it seems that the structure of should be this ...where custom_field.id is the definition id
> /card/' + self.id + '/customField/' + custom_field.id + '/item

and
> post_args = {'idValue': list_field_id}

the value of idValue is the id of the option you have in that CFD.

comments: author: Filipe
body: hey [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Your solution works ! Thank you!!

I addapted to the GoogleScripts like this :

var id_Value ='IdValue here' ;  
data = { "idValue": id_Value };  
options = {  
"method": "put",  
"payload": JSON.stringify(data),  
"contentType": "application/json"  
};  
var url = "<https://api.trello.com/1/>";  
var key_and_token = "key=" + api_key + "\&token=" + api_token;  
var id_cfield = 'IdCustomField here';

var response =  
UrlFetchApp.fetch(url + "cards/" + id_card + "/customField/" + id_cfield +  
"/item?\&" + key_and_token, options);  
( Ive ommited the IDs but i think its clear how this works )
Trello Premium account
Asked by Clara Pe?alver:

Hi,

We are using Trello at company level and I would like to contact your support team to know about premium accounts options. I would like to manage user permissions and delete abandoned boards not needed now (my current account doesn't give me the possibility of doing it)

We need to manage old users and owners as some of them have leaved the company I can not do it.

Thanks!


Answers:
author: Artemis
body: Hi [@Clara Pe?alver](/t5/user/viewprofilepage/user-id/4853031), welcome!

Do you want to exercise ownership over just the Trello boards, or over the entire accounts of your former employees?

Trello Premium alone will not let you manage and delete accounts, because it's a subscription that gives you more features and management options on the Trello boards but not over the *accounts*.

* If you simply want to take over some of the boards created by former employees, and you shared a workspace with the employees, you can start a free Premium trial from <http://www.trello.com/free-trial> --- using the free trial on the workspace will make you an admin over all the boards in the workspace. It does not let you see boards that your former employees have created outside of the workspace you share.
* If you want to see *all* the boards your former employees have, you'll need to log in to their accounts directly.
* If you want to **delete** the accounts, you'll need to do that individually by logging in to each account, or by creating a free [Atlassian Organization](https://support.atlassian.com/organization-administration/docs/get-started-with-an-atlassian-organization/) and v[erifying your email domain](https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/) to claim and manage the Atlassian accounts registered to emails on your domain.

If you have additional questions about the process you can contact the support team at <http://www.trello.com/contact> --- hope this was helpful.
How can I share my Butler rules with my team ?
Asked by Lilla Halmai:

We have an enterprise account, and I created this board and so far all of the rules.

The other members are also admins (also with enterprise accounts), but they can't see my rules. I already tagged all of my rules and tried to share them but I don't know where should I see that option. I attached a picture of the command library.

Can you please help me with this problem ?

Thank you in advance!

![2022-04-01_12-01-10.png](https://community.atlassian.com/t5/image/serverpage/image-id/191096i78FD00752D884099/image-size/large?v=v2&px=-1 "2022-04-01_12-01-10.png")


Answers:
author: Artemis
body: Hi [@Lilla Halmai](/t5/user/viewprofilepage/user-id/4852653), welcome! Looks like you're trying to share out your command libraries on a free Trello board. Command library sharing is only available on Standard, Premium, and Enterprise workspace boards right now, and the toggle is removed on free workspace boards.

I see you said you're an Enterprise user, though. Can you move the board into one of your Enterprise workspaces? <https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs>

Once it's in your Enterprise workspace you'll see the share toggle and all your Enterprise colleagues will be able to import your commands ([link](https://help.trello.com/article/1139-command-libraries#:~:text=For%20an%20Enterprise%20Workspace%2C%20this%20will%20share%20the%20library%20with%20every%C2%A0Enterprise%C2%A0member.%C2%A0)).

comments: author: Lilla Halmai
body: Hi [@Artemis](/t5/user/viewprofilepage/user-id/4838553)

Thank you for the quick answer.

I moved my board in the Enterprise workspace, and now I can share my command library with my team mates.

Thank you again!


Tags: butler

enterprise

team
Can I set up notifications to go to a second email address?
Asked by Alex Smith:

Can I set up notifications to go to a second email address?  

I have Trello under my Google account - but want my notification emails to go to my business Outlook email address - is that possible? How do I set this up?


Answers:
author: Artemis
body: Hi [@Alex Smith](/t5/user/viewprofilepage/user-id/4851981), welcome!

That isn't possible natively in Trello as accounts can have only 1 email associated with it, but there's a couple of workarounds you could explore:

1. Set up a forwarding rule in your Google account to automatically send any emails sent from Trello to your Outlook account
2. Use Microsoft's Trello Connector if you have the right Office subscription level (see the overview): <https://appsource.microsoft.com/en-us/product/office/wa104380037?tab=overview>
3. If option 1 isn't feasible, create a new account using your Outlook address and invite it to all of your boards to also receive notifications

Hope this helps.
Can I integrate a photo submission form from my website directly into my Trello account?
Asked by Cary:

We want to integrate a submission form from our website directly into Trello. Our site gives customers the option to fill out a form and submit pictures. Can we have the image submissions show up directly on our Trello account?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Cary](/t5/user/viewprofilepage/user-id/4851868) ! [Blue Cat Forms](https://trello.com/power-ups/6139de588901011c01baf52f/forms-by-blue-cat#:~:text=Forms%20by%20Blue%20Cat%20lets,your%20custom%20fields%20and%20attachments.) will do exactly this. It's super easy to set up :)  

If you need to use another application for the form (like your website's built-in form, or google forms), there are a few automation tools out there that will turn form submissions into cards. Zapier is a common one, but I'm not sure Zapier will have the permission to view/copy image attachments and save them to a card, so your best bet is to go with a Trello power-up like Blue Cats and then just embed that form into your website.

comments: author: Cary
body: Thanks! Making sure I understand this correctly - If our website uses WordPress, we will need to download another software so image uploads will go directly into Trello? If so, do you have helpful steps I could follow?


author: Hannah Humbert - Simpla Workflows
body: [@Cary](/t5/user/viewprofilepage/user-id/4851868) no, I don't think so! You should just be able to add an embed block to your WordPress page (not sure what terminology WordPress uses for this?) and then just simply paste in the embed code from your form.
Trello + Microsoft Outlook
Asked by Marcelo Brand?o:

Dear,

I can't use the trello inside the microsoft outlook.

Can someone help me?


Answers:
author: Alex W
body: Hey [@Marcelo Brand?o](/t5/user/viewprofilepage/user-id/4851677) - if you're having issues with the Outlook add-in, I recommend reaching out to Microsoft at trelloaddin@service.microsoft.com
How can boards be deleted that were created by employees who are no longer with the company?
Asked by Byron Cahoon:

We have active boards in Trello we no longer need

We want to delete these boards but they were created by individuals who are no longer employed with our company.

We want them deleted as they are old, yet if accessed, we are charged the monthly access fee of $3/month/user.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Byron Cahoon](/t5/user/viewprofilepage/user-id/4851720) ! Welcome to the community! Depending on your workspace settings, if you're the admin of the board, you can delete that board; you don't need to be the board owner. Additionally, if you're a workspace admin, you should be able to delete any board in the workspace - regardless of whether you are a board admin or not.

comments: author: Byron Cahoon
body: I'm not the admin. How does one determine who the Workspace admin is?


author: Hannah Humbert - Simpla Workflows
body: [@Byron Cahoon](/t5/user/viewprofilepage/user-id/4851720) you can check this by looking at your workspace members (<https://trello.com/{workspace> name}/members). You'll be able to see the user role next to each user (normal or admin).


author: Michael Pryor
body: If you are an admin for the Workspace can't you archive the boards?

comments: author: Byron Cahoon
body: I'm not. Am I able to tell from a specific board that I want to delete?
que significa este codigo de error Error reference: U6124254a1323ae83eee8148c_P46
Asked by consultores sasw:

todos los reportes que funcionaban hace dos meses atras ya no funcionan incluso si realizo uno nuevo predeterminado rn email reports no me previsualiza en pantalla la prueba antes de grabarlo y cuando lo grabo y ejecuto manda este codigo de error. Error reference: U6124254a1323ae83eee8148c_P46

agradecere su apoyo

atentamente

francisco javier santana medina


Answers:
author: Artemis
body: Hi [@consultores sasw](/t5/user/viewprofilepage/user-id/4851444), welcome!

Is this a Butler error code? You should send this to Trello's support team directly so the team can look at what the error code is reporting. <http://www.trello.com/contact>
Convert card from checklist and link back to original card
Asked by Hollie Mowry:

This is really two questions:

1. How do I convert a checklist item to a card and have the new card linked to the original automatically?

2. How do I do the above and not have the checklist item disappear from the original card?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Hollie Mowry](/t5/user/viewprofilepage/user-id/4156251) ! You can achieve this with a butler rule.   

```
when an item is added to a checklist, convert the item to a linked card, and link the cards together
```

<br />

The secondary action at the end "and link the cards together" might not be necessary - it just depends on what you need to see within the "parent" or "trigger" card. I'd suggest testing it out with and without that part of the rule.
Repeating a due date in timeline view
Asked by alex.finch:

I would like to show a non-working day each week in timeline view but do not wish to create a year's worth of cards for this. Any way to automate this? Repeater power-up doesn't appear to work for this. Many thanks.


Answers:
author: Artemis
body: Hi [@alex.finch](/t5/user/viewprofilepage/user-id/4851071), welcome!

Do you need to keep a history of the past days? If not, you could set up an [automation Due Date rule](https://help.trello.com/article/1198-an-intro-to-butler) to move the card's due date to the same day next week. This keeps just 1 card (or however may you want) on the board and the due date is automatically shifted after a set time.

Using the Due Date automation options:

```
1 days after a card with a name containing "Non-Working Day" is due, move the due date to the same day next week
```

comments: author: alex.finch
body: Thank you for your input, i will use that feature on other cards but ideally i wanted the card to show on every wednesday for the year (all at once) as i am using timeline for team annual resource planning.


author: Artemis
body: I understand! In that case, unfortunately you'd need to pre-create the entire year of cards with due dates to see it on your Timeline.
Clearing all sessions
Asked by KTheDev:

Hello,

Can you clear all my sessions please?

Thank you.


Answers:
author: Daniel Eads
body: Hi [@KTheDev](/t5/user/viewprofilepage/user-id/4257785) , welcome to the Community!

You should be able to clear all your sessions in Bitbucket Cloud by changing your password at id.atlassian.com - [full instructions](https://confluence.atlassian.com/bbkb/how-to-clear-bitbucket-cloud-account-s-active-session-939920139.html):
> Account's active sessions can be clear by changing the account password.
>
> 1. Navigate to [https://id.atlassian.com/](https://id.atlassian.com/manage/change-password)
> 2. Log in using your Bitbucket account's Primary email address
> 3. Click **Change password**
> 4. Enter your *Current password* and *New password
>    ![(info)](https://confluence.atlassian.com/s/en_GB/7901/af536c7c6dffcc1d697b914b797aa7f2f306b4f8/_/images/icons/emoticons/information.svg)* You can use the same password to proceed
> 5. Click**Change Password**
>
> If you wish to check your current account's active session, you can navigate to **Avatar(bottom left) \> Bitbucket Settings \> Sessions**

Cheers,  
Daniel


Tags: bitbucket-cloud

cloud
Is it possible to connect the pipelines with an external MicroBlaze gcc compiler ?
Asked by Ashwin Vasudevan Chinthu:

There is no docker image for using the mb-gcc compiler. Hence, is it possible to connect the BitBucket pipelines with my external Xilinx gcc compiler that is present in the Linux environment


Answers:
author: ktomk
body: Hey [@Ashwin Vasudevan Chinthu](/t5/user/viewprofilepage/user-id/4254967) , welcome to Atlassian community.

Yes, while a bit uncommon, it certainly looks possible. Commonly just creating the Docker image is well accepted.


Tags: bitbucket-pipelines

bitbucket-cloud

cloud
Pull request reporting for project
Asked by Martin Thomas:

Bitbucket Server question:

Is there an app or some other means that could be used to fetch summary statistics for all merged pull requests in all repos in a project? We can fetch the details using the REST API but we have a requirement to verify the results of the REST API by some other means (so cannot just count the results returned).

Some sort of dashboard app would be great.

Failing that, we may have to explore creating a plugin on our own.


Answers:
author: Uladzislava Kastsitsyna _Stiltsoft_
body: Hi Martin,

One way to achieve that is by using the app called [Awesome Graphs for Bitbucket](https://link.stiltsoft.com/w72y7B).

Our app allows you to view merged pull request statistics for all repositories in a project in a series of graphs and reports - for example, [Pie Chart Report](https://docs.stiltsoft.com/awesome-graphs/data-center-and-server/pull-requests-analytics/pie-chart-report) and [Resolution Time Distribution Report](https://docs.stiltsoft.com/awesome-graphs/data-center-and-server/pull-requests-analytics/resolution-time-distribution). Together with visualized data you can view the data stream under the graphs as well.

Best regards,  
Uladzislava


author: Ankit
body: Hi Martin,

Can you please share further information about your requirements? In particular, what all are you looking for in a summary?

Thanks,

Ankit


author: Gorka Puente _Appfire_
body: Hi Martin,

We have an app for cloud, [Ronin Dashboards for Jira](https://marketplace.atlassian.com/apps/1223898/ronin-dashboards-for-jira?hosting=cloud&tab=overview "Ronin Dashboards for Jira"), which integrates with Bitbucket cloud. However, we're working on a connection with server/data center. I'd love to hear more about what statistics your team needs. Ping me to gorka at roninpixels dot com to follow up the conversation.

Cheers,

Gorka

comments: author: Martin Thomas
body: This looks great but we are on Bitbucket Data Center or Server


author: Gorka Puente _Appfire_
body: We've integrations with Jira/Confluence server and data center, and got Bitbucket server/DC on the roadmap. If you want, ping me gorka at roninpixels dot com and I'll write down your contact data to notify you as soon as it's ready. Regards


Tags: bitbucket-server

server
I can`t delete a user in bitbucket internal directory
Asked by David Pati?o:

Hello,

Months ago we centraliced our user management in Jira Software to be inherited in bitbucket. Now I need to delete an old user created previously in bitbucket internal directory. When I try to delete it through Bitbucket web page a banner said that the user don?t exist. If I try the same through API the result is the same. Although the user is still being showed in the user management page.

I've already restart the bitbucket service, the postgresql service ant the also the host and the user remains.

How could I delete it?

Thanks a lot.

Kind Regards,


Answers:
author: Elifcan Cakmak
body: Hello

I believe you need to move internal directory above any other directories on the user directories page. Then you should be able to delete the user, because now when it searches for the user, it can't find in other directories.

![Selection_520.png](https://community.atlassian.com/t5/image/serverpage/image-id/129555i35C201685B529C7F/image-size/large?v=v2&px=999 "Selection_520.png")

Regards,

Elifcan

comments: author: David Pati?o
body: That's great Elifcan! It works perfect!

Thanks a lot.


Tags: bitbucket-server

server

user-management
Is there way to purchase a server licence?
Asked by markbrinton:

Hi,

I started with a self hosted instance of BitBucket a couple of weeks ago, under an evaluation licence. The evaluation went well, and we have a lot of source code moved over from Subversion. I just went to purchase a full licence, but they are no-longer for sale.

I'm sure I'm at fault for not knowing about this. But I don't remember it being mentioned when I received the evaluation licence. I didn't expect the product to no-longer be available before the evaluation period ended.

A cloud migration isn't an option. The self hosted option is the only one that works for us.

Is there any way to still purchase a licence, or is it definitely too late?

Regards,

Mark


Answers:
author: Daniel Eads
body: Hi Mark, welcome to the Community!

According to the [frequently asked questions about the end of new Server license sales](https://www.atlassian.com/migration/faqs#general) , any quotes generated before the end of Server license sales on February 2 will be honored. Unfortunately, I don't see any outstanding quotes on your account. If there's possibly an open quote on another account in your organization, you could [contact our customer advocates team](https://support.atlassian.com/contact/#/?inquiry_category=billing_licensing&reason=quote_help) for help fulfilling the quote.

In terms of continuing on-premise, it is possible to license your existing install as [Bitbucket Data Center](https://www.atlassian.com/software/bitbucket/pricing?tab=data-center). I do understand this is a significant jump if you were looking at the 10-user Starter license, as Bitbucket Data Center starts at 25 users. The Data Center product has high-availability and disaster recovery capabilities beyond what could be achieved in Server instances.

Please let me know if I can answer any questions about Data Center's capabilities, or if I can help unblock anything that might be preventing you from considering a Cloud migration.

Cheers,  
Daniel \| Atlassian Support

comments: author: markbrinton
body: Hi Daniel,

Thank you very much for replying so quickly.

Our server would be for a small team and I was planning to pay for the 10-user license myself. The price jump will rule out Bitbucket for us, and I think we'll move over to gitea instead.

If the Feb 2nd deadline had been mentioned when I obtained the evaluation license I would have purchased the full licence a few days earlier.

Thanks again for your help.

Mark


Tags: bitbucket-server

licence

server