Fatal Error during start
Asked by Hans-J?rg Teich:

Conflence 7.16.1

During start on an on premise version: Startdid not work with following message and Log:

Message:

|                Description                |        Time         | Level |                                                                                               Exception                                                                                               |
|-------------------------------------------|---------------------|-------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Could not load bootstrap from environment | 2022-05-25 09:53:27 | fatal | BootstrapException: Unable to bootstrap application: Failed to parse config file: Error on line 1 of document : Content is not allowed in prolog. Nested exception: Content is not allowed in prolog. |

LOG:

25-May-2022 09:53:27.730 WARNUNG \[Catalina-utility-2\] org.apache.catalina.startup.HostConfig.deployDescriptor The path attribute with value \[/synchrony-proxy\] in deployment descriptor \[C:\\Program Files\\Atlassian\\Confluence\\conf\\Standalone\\localhost\\synchrony-proxy.xml\] has been ignored  
25-May-2022 09:53:28.871 INFORMATION \[Catalina-utility-2\] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.  
25-May-2022 09:53:29.125 INFORMATION \[Catalina-utility-2\] org.apache.catalina.core.ApplicationContext.log 1 Spring WebApplicationInitializers detected on classpath  
25-May-2022 09:53:29.300 INFORMATION \[Catalina-utility-2\] org.apache.catalina.core.ApplicationContext.log Initializing Spring DispatcherServlet 'dispatcher'  
25-May-2022 09:53:30.309 INFORMATION \[Catalina-utility-2\] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of deployment descriptor \[C:\\Program Files\\Atlassian\\Confluence\\conf\\Standalone\\localhost\\synchrony-proxy.xml\] has finished in \[2.579\] ms  
25-May-2022 09:53:30.317 INFORMATION \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]  
25-May-2022 09:53:30.331 INFORMATION \[main\] org.apache.catalina.startup.Catalina.start Server startup in \[9828\] milliseconds

What happen?


Answers:
author: Nic Brough -Adaptavist-
body: This means you have corrupted one of the configuration files and it cannot be read.

Start with a look at the file the error message names - is it valid xml? Have you got unescaped control characters in it? If it's not that file, then what other files have you directly edited during the installation or upgrade?

comments: author: Hans-J?rg Teich
body: Thank you for the answer.

I can not remember doing somethink on any files.

So I started my backup and it is working again.

No idea how this could happen.


author: Nic Brough -Adaptavist-
body: Your backup restoration will have overwritten the configuration file that you damaged before.


Tags: confluence-server

server