some screens do not display correctly with bamboo 5.9.4
Asked by Francis REAT:

hy,

I just installed the last version of bamboo (5.9.4) And some screens do not display correctly in all navigators (IE, Chrome and firefox)

<br />

Have you any ideas why ?

Best regard

image2015-9-15 12:7:10.pngimage2015-9-15 12:9:1.png  
[](https://community.atlassian.com/t5/Bamboo-questions/some-screens-do-not-display-correctly-with-bamboo-5-9-4/qaq-p/358175?attachment-id=4464){#link_1168257591bdc7}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/11334/1/image2015-9-15%2012%3A7%3A10.png){#display_1168257591bdc7_0}  
[](https://community.atlassian.com/t5/Bamboo-questions/some-screens-do-not-display-correctly-with-bamboo-5-9-4/qaq-p/358175?attachment-id=4465){#link_1168257591bdc7_0}  
[](/tnckb94959/attachments/tnckb94959/bamboo-questions/11334/2/image2015-9-15%2012%3A9%3A1.png){#display_1168257591bdc7_2}


Answers:
author: rverschoor
body: Do you have any 3rd party add-ons installed?  
I've seen this issue in the past when an incompatible add-on was installed, often the "Marvelution Bamboo Sonar Tasks Plugin".  
Disable any 3rd party add-ons, and clear your browser cache, to see if that solves the problem.

comments: author: Francis REAT
body: Hy Rene,You are find my problem. We have still temporarily "Marvelution Bamboo plugin Sonar plugin Tasks" activated before migrating to the plugin " Sonar for bamboo . "Thank you for your help


author: rsperafico
body: Hello Francis,

Thank you for your question.

1. check if there is/are plugin(s) to be updated under "*Bamboo administration \>\> Add-ons \>\> Manage add-ons"*
2. disable plugin(s) under "*Bamboo administration \>\> Add-ons \>\> Manage add-ons \>\> User-installed add-ons*"
3. clear the browser's cache
4. visit the Bamboo login screen once again, please.  
   *It might be the case you will need force refresh on your web browser, by holding Ctrl+Shift+R*

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


author: rsperafico
body: Hello Francis,

Thank you for your update.

Could you please update "\<bamboo-install\>/conf/server.xml" connector to be:

```
&lt;Connector port="8085"?     maxThreads="150"     minSpareThreads="25"     enableLookups="false"     maxHttpHeaderSize="8192"     protocol="HTTP/1.1"     connectionTimeout="20000"     useBodyEncodingForURI="true"     redirectPort="443"     compression="on"     compressableMimeType="text/html,text/xml,text/plain,text/css,application/json,application/javascript,application/x-javascript"     secure="true"	 scheme="https"	 proxyName="pid.hardis.fr"	 proxyPort="443" /&gt;
```

And update Apache's VirtualHost as per following:

```
&lt;VirtualHost *:443&gt;	ServerName pid.hardis.fr	ServerAdmin admin@hardis.fr	&lt;Proxy *&gt;		Order deny,allow		Allow from all	&lt;/Proxy&gt;	ProxyRequests		Off	ProxyPreserveHost	On		ProxyPass 			/bamboo	http://vmhardisforge3.hardis.fr:8085/bamboo flushpackets=on	ProxyPassReverse	/bamboo	http://vmhardisforge3.hardis.fr:8085/bamboo	ErrorLog "c:/Apache24/logs/sslpid-error.log"	#   SSL Engine Switch:	#   Enable/Disable SSL for this virtual host.	SSLEngine on	SSLProxyEngine On	SSLCipherSuite AES128+EECDH:AES128+EDH	SSLCertificateFile "C:/Apache24/conf/certificats/www.hardis.fr.cer";	SSLCertificateKeyFile "C:/Apache24/conf/certificats/www.hardis.fr.key";	SSLCertificateChainFile "C:/Apache24/conf/certificats/server-ca.cer"	&lt;FilesMatch "\.(cgi|shtml|phtml|php)$"&gt;	    SSLOptions +StdEnvVars	&lt;/FilesMatch&gt;	&lt;Directory "c:/Apache24/cgi-bi"&gt;	    SSLOptions +StdEnvVars	&lt;/Directory&gt;	BrowserMatch "MSIE [2-5]" \	         nokeepalive ssl-unclean-shutdown \	         downgrade-1.0 force-response-1.0&lt;/VirtualHost&gt;
```

Please, refer to [Securing Bamboo with Apache](https://confluence.atlassian.com/bamboo/securing-bamboo-with-apache-using-ssl-391087437.html) using SSL documentation for further information.

*I have noticed your **ProxyPassReverse** ([hardisforge3.hardis.fr](http://hardisforge3.hardis.fr)* *) is set up to a different DNS from **ProxyPass** ([vmhardisforge3.hardis.fr](http://vmhardisforge3.hardis.fr)* *). Could you please review them and make the changes if required?*

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


author: Francis REAT
body: Hello RafaelThank you for your help.I verified the 4 points. Everything is OK. But the problem stays.I try to visit the bamboo login screen since a new machine where I never opened this URL with IE (no cache), and the problem stay too.Can you try to open this URL <https://pid.hardis.fr/bamboo> and tell me if you have my problem ?Best regard

comments: author: rsperafico
body: Hello Francis, are you running Bamboo behind Apache, Nginx, IIS or other?


author: Francis REAT
body: hello Rafael, yes Bamboo is running behind Apache (version 2.4).


author: rsperafico
body: Do you have any redirect in place (Apache) or have you updated "\<bamboo-install\>/conf/web.xml" some how?


author: Francis REAT
body: No change in \<bamboo-install\>/conf/web.xml fileIn \<bamboo-install\>/conf/server.xml we have that : \<Service name="Catalina"\> \<Connector port="8085" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="443" acceptCount="100" disableUploadTimeout="true" secure="true" scheme="https" proxyName="pid.hardis.fr" proxyPort="443" /\> \<Engine name="Catalina" defaultHost="localhost"\> \<Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true"\> \<Context path="/bamboo" docBase="${catalina.home}/atlassian-bamboo" reloadable="false" useHttpOnly="true"\> \<Manager pathname=""/\> \</Context\> \</Host\> \<Valve className="org.apache.catalina.valves.AccessLogValve" resolveHosts="false" pattern="%a %t \&quot;%m %U%q %H\&quot; %s %b %D \&quot;%{Referer}i\&quot; \&quot;%{User-Agent}i\&quot;"/\> \</Engine\> \</Service\>And in \<apache-install\>/conf/extra/httpd-ssl.conf file we have : \<VirtualHost \*:443\>HostnameLookups offDocumentRoot "c:/Apache24/htdocs"ServerName pid.hardis.frServerAdmin admin@hardis.frErrorLog "c:/Apache24/logs/sslpid-error.log"# SSL Engine Switch:# Enable/Disable SSL for this virtual host.SSLEngine onSSLProxyEngine OnSSLCipherSuite AES128+EECDH:AES128+EDHSSLCertificateFile "C:/Apache24/conf/certificats/[www.hardis.fr.cer"](http://www.hardis.fr.cer&quot);SSLCertificateKeyFile "C:/Apache24/conf/certificats/[www.hardis.fr.key"](http://www.hardis.fr.key&quot);SSLCertificateChainFile "C:/Apache24/conf/certificats/server-ca.cer"\<FilesMatch "\\.(cgi\|shtml\|phtml\|php)$"\> SSLOptions +StdEnvVars\</FilesMatch\>\<Directory "c:/Apache24/cgi-bin"\> SSLOptions +StdEnvVars\</Directory\>BrowserMatch "MSIE \[2-5\]" \\ nokeepalive ssl-unclean-shutdown \\ downgrade-1.0 force-response-1.0 RewriteEngine OnProxyPreserveHost OnProxyRequests OffSSLProxyVerify none SSLProxyCheckPeerCN offSSLProxyCheckPeerName offSSLProxyCheckPeerExpire off\<Location /bamboo\>ProxyPass <http://vmhardisforge3.hardis.fr:8085/bamboo> flushpackets=onProxyPassReverse <http://hardisforge3.hardis.fr:8085/bamboo># Order Deny,Allow# Deny from all# Allow from .hardis.fr\</Location\>\</VirtualHost\>


author: sbirgisson
body: Hi @Francis REAT,

Could you please elaborate on the environment you are running? What operating system are you using and which versions of IE, FF, Chrome did you try? If you dont mind, please raise a bug report here with the information

<https://jira.atlassian.com/browse/BAM>

Thank you!

Sigge, QA Bamboo

comments: author: Francis REAT
body: Hi @Sigge Birgisson ,thank you for your answer.The Bamboo instance run on server windows 2008 R2 Service pack 1.I tested withChrome - Version 45.0.2454.85 mFF - version 40.0.3IE - version 11.0.9600.1815 Best regard