youngmon/atlassian-qna huggingface dataset:
Why confluence "guests" are unable to mention @ in comments?
Asked by Erwann Peu:

I have invited a few gests to view one dedicated space on our Confluence, but they are not able to mention (@name) anyone when they post a comment on a page.  

Is is a setting that need to be enabled somewhere?  
Or is it impossibe to do for "Guests" profile on Confluence?


Answers:
author: Kian Stack Mumo Systems
body: [@Erwann Peu](/t5/user/viewprofilepage/user-id/5298745),

Confluence does not provide access to the people directory for guest users. From the [Atlassian documentation](https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/):

### Guests have limited access to internal user info {#toc-hId-2059742968}

Confluence blocks guests' access to the [people directory](https://support.atlassian.com/confluence-cloud/docs/search-the-people-directory/), which contains site-wide user information.

Functions that query the people directory of the entire site include:

* @ mentions

* the **Teams** tab in the top nav bar

* user search

* user pickers

These are systemically blocked for all guests.

comments: author: Erwann Peu
body: Thank you [@Kian Stack Mumo Systems](/t5/user/viewprofilepage/user-id/853673) for this clarification.


author: cmeyerkelly
body: Well, what is the workaround or solution here? If I cannot get this feature to work appropriately, I may have to scrap my entire project and use another tool.


author: Erwann Peu
body: "Guests" profile can still add comments on each page they have access to, but they cannot mention ("[@\[Name\]](/t5/user/viewprofilepage/user-id/4198006)") in comments.  

However "Users" profile (paid licences) can do it though.  


Tags: cloud

confluence-cloud
Include labels in page properties report?
Asked by Liz Lawson:

I'm using a Page Properties Report to generate a list of articles. We use labels on the articles for easy topic discovery. I want to include the labels (as clickable labels) in Page Properties report. Is this possible?  

<br />


Answers:
author: Kian Stack Mumo Systems
body: [@Liz Lawson](/t5/user/viewprofilepage/user-id/3830335),

Are you looking for something like this?

![Screen Shot 2023-08-22 at 10.52.06 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/276475iB71B7B3786D3E0A4/image-size/large?v=v2&px=999 "Screen Shot 2023-08-22 at 10.52.06 AM.png")

comments: author: Liz Lawson
body: Hi Kian - yes, pretty much that. Probably all tags on one line for space saving, but that's not a deal breaker.


author: Kian Stack Mumo Systems
body: [@Liz Lawson](/t5/user/viewprofilepage/user-id/3830335),

I just added the "related labels" macro as one of my page properties.


author: Liz Lawson
body: Oh I see. Unfortunately that doesn't fit the bill - that macro shows **all** labels from **related** pages (defined as pages that have common labels with the current one). I just want to show labels from that actual page


author: Fiona Porteous
body: [@Liz Lawson](/t5/user/viewprofilepage/user-id/3830335), did you ever get an answer to this? I've got the same question and, like you, am stalled at this point. I just can't seem to find a way to display the list of labels associated with a page against that page. There must surely be a way to insert JUST the labels for that page into the Page Properties? Surely???


Tags: cloud

confluence-cloud
When I search a topic in Confluence search
Asked by vitish_pendharkar:

When I am logged in to Confluence by using my professional account, and I search for a topic with the same heading in two different knowledge bases, one way I recognize which knowledge base it belongs to is to see the title of the knowledge base that appears just below the topic name. If all the topic names in both knowledge bases are the same, and if I want to be able to differentiate when I search, one way I can grasp which knowledge base the topic belongs to is to see this title that helps the user to differentiate and see which knowledge base the topic belongs to and which one they want to refer to.

Considering that users these days are impatient to even take that much effort and they simply scan, can we come up with something better?

That which will not make them even move their eyelids down to see which knowledge base the topic belongs to? There must be a better differentiator that will let me know when I read the title of the topic which knowledge base it belongs to.

For example,

Send an email

Send an email

I see the same topic appearing in the search result and I should be able to differentiate which one belongs to which knowledge base and which one I want to select and read. This saves my time and makes me less irritated.


Answers:
author: Andy Gladstone
body: [@vitish_pendharkar](/t5/user/viewprofilepage/user-id/5298674) welcome to the Atlassian Community. Please clarify your question, specifically what you mean by "two different knowledgebases".

When searching in Confluence you are only searching in the active organization you are logged in to, and the search cannot return results from a different knowledgebase.

Are you referring to different Spaces in the same instance? If so, the search results return the location of the result, why are users confused as to where it comes from?

I'd like to help but need more background on your question to do so.


Tags: cloud

confluence-cloud
Confluence Whiteboard Pen / Brush
Asked by Alistair Attrill:

Hello,

<br />

Am i missing something? where is the simple pen or brush option?

Thanks,


Answers:
author: Bastian -drawio Diagrams-
body: Hi Alistair. I don't think that this function is part of the Whiteboard feature set yet. If this is a crucial feature for you, you might evaluate a third party diagramming app instead. I am part of team draw.io, so we would appreciate [if you give draw.io a try](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=cloud&tab=overview). Of course, you can also contact the Atlassian enigneers anytime and and raise a feature request so it will be included in future iterations.


Tags: cloud

confluence-cloud
Create multiple forms
Asked by Keana Vincent:

How to create a separate form in confluence? Not seeing the form option under project settings. Can someone help

Thank you,

Keana


Answers:
author: TC Wang
body: Hi [@Keana Vincent](/t5/user/viewprofilepage/user-id/5298671) Confluence does not have a built-in feature to create forms, but you can use some third-party apps or integrations to add this functionality to your pages.  

There's a community [post](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-To-Use-Forms-In-Confluence-Best-Use-Cases/ba-p/2027019) introducing Microsoft Forms For Confluence that can suffice your request.   

Hope the above helps!


Tags: cloud

confluence-cloud
Upload video
Asked by Jfcricket:

I am trying to upload even small video clips to my Trello board but an error message of it being too large keeps coming up. Please help!


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This is what it says it is - there is a limit to the size of files you can attach to Trello cards. You can't upload more than 10Mb
How do I turn off WYSIWYG?
Asked by Rich Howe:

How do I turn off the WYSIWYG editor to get back to regular markdown editing?


Answers:
author: Bear Humphreys
body: Perhaps not intuitive, but if you click on where it says Share Feedback at the bottom right of the Description edit window, you then have the options to click to either Share Feedback or 'Turn off' on the pop-out.

![sshot trello editor.png](https://community.atlassian.com/t5/image/serverpage/image-id/235740i57A28906177DE125/image-size/large?v=v2&px=999 "sshot trello editor.png")

comments: author: Jayen Ashar
body: how do i turn it off for comments?


author: Matt Langston
body: [@Jayen Ashar](/t5/user/viewprofilepage/user-id/5201368) Looks like on refresh it will apply to comments as well.


Tags: wysiwyg
Are there more people who have canceled their account but where Trello still draws money?
Asked by Moveoo:

```
Are there more people who have canceled their account but where Trello still draws money?
```


Answers:
author: Sal
body: Hi [@Moveoo](/t5/user/viewprofilepage/user-id/5127216)

Welcome to the Atlassian community!

I see you recently contacted us about the same question. I strongly recommend you contact us through your case so that we can support you accordingly.

If more users in our community are experiencing billing issues, please get in touch with us through our contact form: <https://trello.com/contact#> to help you the best we can.

Thanks!
Accidently removed myself as an admin of my workspace
Asked by Nikki Bailey:

Hi there,

I have managed to remove myself as an admin of one of my Workspace and I am now only able to access the boards available to members as a guest of the Workspace.

I have no idea how I have done this, I was testing how to invite members to a new board I had created with specific permissions.

Is there a way for me to correct this? Or do I need to start from scratch again? And if I need to start from scratch again is there a way to close the original Workspace once I have created a new one?

Many thanks in advance for any support given.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Nikki Bailey](/t5/user/viewprofilepage/user-id/5127201) and welcome to the community,

Please refer to this article <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>

Let me know if that helps.

comments: author: Nikki Bailey
body: Thank you, I ended up creating a duplicate Workspace and boards but it wont be an accident I make so easily going forward that's for sure ?


Tags: administration

workspace
In MS Teams I can't see the connector to receive notifications of all activity in my trello board sp
Asked by Carlos Hernandez:

In MS Teams I can't see the connector to receive notifications of all activity in my trello board space


Answers:
author: Sal
body: Hey [@Carlos Hernandez](/t5/user/viewprofilepage/user-id/5127183)

Welcome to the Atlassian community!

We're currently experiencing some issues with our connector not being available on the list of connectors on MS Teams. Our team is already looking into this case to get this solved as soon as possible.

If you'd like more information about it, feel free to contact us here: <https://trello.com/contact#>.


Tags: ms-teams
Procedure of Integrating Trello with the timesheet product developed by my team.
Asked by Russel:

Hi Atlassian Team

Greetings to you.

I am reaching out to you to enquire about the process of integrating Trello with the timesheet management software developed by my team. This integration will help Trello and our customers with a seamless experience.


Answers:
author: milynnus
body: [@Russel](/t5/user/viewprofilepage/user-id/5127102)

The integration options available from Trello include : http request as part of Trello automation, use of Trello webhooks and building a custom power up.   
It is also dependent on the api available on the timesheet management system.

comments: author: Russel
body: Hi [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Thank you for your revert.  
I would like to connect with you and get into the details of the same. We shall connect at 6PM (IST) today or suggest an alternative. Kindly drop an email at support@clockdiary.com or revert here.


author: Russel
body: Meeting link: <https://teams.microsoft.com/l/meetup-join/19%3ameeting_MTgwZmNmZGEtYjM4Zi00YjYzLWI5NDUtYjdjMzlkNjVjMWI5%40thread.v2/0?context=%7b%22Tid%22%3a%2266c9b863-d5fd-46a0-8886-5de4c4a2d1ab%22%2c%22Oid%22%3a%22dd3b5066-8552-4990-83ba-7eed7ae179b0%22%7d>

Looking forward to our call at 6PM (IST)


Tags: integration

questions-for-confluence
Reverting to previous editor?
Asked by Benjamin Bernard:

The interface has changed, and I can't write links using markdown as \[\]() anymore. Instead I have to use the annoying GUI with a few extra clicks. Is there a way to use the old input method?


Answers:
author: Alex W
body: Hey [@Benjamin Bernard](/t5/user/viewprofilepage/user-id/5127065) - welcome to the Community!

The new Editor experience still supports markdown, if you type markdown directly into the editor, it'll convert into the markdown you've specified. You can also convert your editor into the Markdown mode to view and copy.

comments: author: Benjamin Bernard
body: Markdown works if I type the URL, but most people will only save links that are too long to type. If I copy and paste a URL into the parentheses of the markdown format it creates a full link rather than just pasting the URL.  

Example: \[see here\](paste some very long link) creates \[see here\](\[very long link\](very long link)). It would be appreciated if we could convert the editor to Markdown for writing, not just viewing and copying.


author: Alex W
body: Hi [@Benjamin Bernard](/t5/user/viewprofilepage/user-id/5127065) - I'm still not hundred percent sure what you mean by this as I cannot replicate this issue. See the following screen recording: <https://share.getcloudapp.com/2Nu69xXX>

In this screen recording, I successfully create links using the new editor experience with markdown three times, one time when I spell out the full URL, and the other two times when I copy the URL. When I copy the URL, I click CTRL/CMND + Z to stop it being stylised, then continue typing. All three URLs successfully create a URL via markdown.

If you are not experiencing this behaviour, then I recommend raising a bug report over at <https://trello.com/contact>

Please set the **What can we help you with?** field to 'Using Trello', and the **Pick a topic** field to 'Report a bug'.

You can also raise a feature request for your request re: an editable markdown mode there, but as we've discussed, you can type markdown directly into the editor and it should (and is on my machine) creating the style specified.


author: Rasie1
body: It is not possible to disable WYSIWYG editor, the experience is degraded. We need an editor that supports markdown.

I accidentally clicked "Switch to new editor". How to revert to the previous editor?

Inserting formatting elements when I type in special characters is not considered a markdown support

**UPDATE:** I just found a way to switch to non-WYSIWYG editor: <https://trello.com/u/rasie1/labs>

Nice, thanks for keeping this option!
Trello automatically overloads Chrome bookmarks (3500+ entries)
Asked by Harmannus Poort:

Goodday,

Trello keeps automatically overloading my google chrome bookmarks.

Constantly more than 3500+ bookmarks entries that keep returning on deletion!

Please help...

Regards, Harmannus![2023-01-21 12_50_22-Bookmarks.png](https://community.atlassian.com/t5/image/serverpage/image-id/235694i0E12158D26C39764/image-size/large?v=v2&px=999 "2023-01-21 12_50_22-Bookmarks.png")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello can't touch your browser bookmarks unless you've got something in the browser that allows it. You need to fix whatever you've done to get these bookmarks being created in the browser.


Tags: chrome
Atlassian ?
Asked by Ernst Fortunits:

Guten Abend!

Ich arbeite gerne mit Trello und Trello-Karten die ja viel M?glichkeiten Bieten.

Ich bin eine Privatperson, kein Firmenbesitzer, kein Teamplayer und kein Leader und dennoch an vielem interessiert.

Irgedwie bin ich via Trello hier gelandet.

Ich habe einige Treats beantwortet und Abzeichen und Kudos bekommen.

Sp?ter habe ich entdeckt das es von Atassian auch einen ?stereich Ableger gibt.

Folgende Fragen stellen sich mir:

Ich will mich auf Trello konzentrieren.

Oder was w?rde mir Atlassian genau bringen? - brauche ich es?

Die Abzeichen und Kudos kann ich die bei Trello verwenden?

Gibt es ein Mitglied oder Gruppe die mir als Wegweiser dienen k?nnen?

Gibt es auch bei Trello einen ?sterreichableger?

DANK im Voraus


Answers:
author: BarcodeMaker
body: Vielleicht hat Trello keine Filiale in ?sterreich , es kann auf ihrer Website nachgesehen werden. Eventuelle Brachdetails k?nnen von der Kundenbetreuung bereitgestellt werden.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello is an Atlassian service - they own, run, and support the systems you are using Trello on. (They have other products like Jira, Confluence and Bitbucket, and because it is a collection, integrations between them tend to be well supported)

They also have an identity service called "Atlassian Accounts". This is what you use to log into Trello, and the Community here!

Badges and Kudos are currently Community functions (although you can get some apps and Trello power-ups that do similar things). Community is not an Atlassian product.

I am not aware of Atlassian (and hence Trello) having an office in Austria (The European ones are Ankara, Amsterdam and Gdansk from memory), but they may well have some people living and working there, as the company favours working-from-home.

Willkommen in der Atlassian-Community!

Trello ist ein Atlassian-Dienst -- sie besitzen, betreiben und unterst?tzen die Systeme, auf denen Sie Trello verwenden. (Sie haben andere Produkte wie Jira, Confluence und Bitbucket, und da es sich um eine Sammlung handelt, werden Integrationen zwischen ihnen in der Regel gut unterst?tzt.)

Sie haben auch einen Identit?tsdienst namens ?Atlassian Accounts". Dies ist, was Sie verwenden, um sich bei Trello und der Community hier anzumelden!

Abzeichen und Kudos sind derzeit Community-Funktionen (obwohl Sie einige Apps und Trello-Power-Ups erhalten k?nnen, die ?hnliche Dinge tun). Community ist kein Atlassian-Produkt.

Mir ist nicht bekannt, dass Atlassian (und damit Trello) ein B?ro in ?sterreich hat (die europ?ischen sind Ankara, Amsterdam und Danzig aus dem Ged?chtnis), aber sie haben m?glicherweise einige Leute, die dort leben und arbeiten, da das Unternehmen bevorzugt von Heimat.
How to Stop Cards from Auto Archiving
Asked by Tom Buehl:

This is driving me insane. As far as I can tell, I don't have a rule set to do this... but here's what's going on. I have a "Completed" lis. I also have a custom field called "Status' (one of the options being Completed) and one called "Completed Date". I have a rule set where it automatically moves a card (or is supposed to) to the Completed list if I've checked the "Completed" option within Status. Some seem to, but... the vast majority are just... auto archiving on me (and the kicker.... not all were even completed. It's just picking and choosing random ones to archive. Any ideas how to stop it? I'm sure it's user error, but... I have no idea what's going on.

Note: I should also add... I had a "Due Date" list that would automatically COPY a card that was due that day to the DD list \[so it would show twice on the board\]. I eventually got tired of seeing that, so I archived the DD list. I'm thinking maybe this is it. That list... keeps coming back each day. So maybe I find out how to turn that thing off? I don't know.


Answers:
author: Lara
body: Hi Tom,

Thanks for reaching out!

We'll need to investigate this further for you, so I've created a support ticket on your behalf.

Keep an eye out for an email!

All the best,

Lara  
The Trello Team

comments: author: Tom Buehl
body: Thanks. Much appreciated. I went in and restored all archived cards that day. It hasn't happened again since, so fingers crossed.


author: Lara
body: No worries, Tom!

I've sent you an email -- you may want to check your spam folder. Alternatively, you can access the request via the Support Portal here: <https://support.atlassian.com/requests/TRELLO-143754/>

All the best,

Lara  
The Trello Team


author: Tom Buehl
body: Here's where we're at as of 1/23:

* Auto Archiving
  * One card did it today, but... only one card. I sent back to the board.
* Due Date List Coming Back from the Dead
  * I found the automation I set for this and finally deleted it.
Changing Workspace URL
Asked by Erica Rueschhoff:

If I change the name of the workspace url, will that impact my boards or any integrations I have set up with Slack and Zapier?


Answers:
author: Oliver S
body: Hi Erica, welcome to the community! :)

Given Power-ups are associated with and added on each individual board, rather than the Workspace the boards are in - it won't impact the integrations you have set up. :)
Reativar card arquivado.
Asked by 4ComM:

Eu tinha um card que estava arquivado, localizei ele e mandei ele de volta para o quadro.

Ocorre que o quadro havia sido apagado e n?o encontro mais ele. Onde ele foi parar, pois ele saiu da lista de arquivados?


Answers:
author: Alex W
body: Hi [@4ComM](/t5/user/viewprofilepage/user-id/5126725) - welcome to the Community!

Deleting a board is permanent, and deleted boards, and all the cards on these boards, are unrecoverable.


Tags: cloud
Hola! como puedo salir de tableros de trello en los que estoy invitado? No puedo contactar con el ad
Asked by Jose Ferre?o:

Hace 3/4 a?os me metieron en un tablero de una compa??a como invitado. Ese administrador ya no tiene relaci?n con la compa??a y no hay forma de contactar con el. C?mo puedo desvincularme definitivamente de ese tablero?

Gracias


Answers:
author: Antonio Panea
body: Hola [@Jose Ferre?o](/t5/user/viewprofilepage/user-id/5126447) ,

en tu tablero hay un bot?n de compartir donde a?ades e invitas a gente a tu tablero.

En el tablero del que quieres salirte, ve a compartir y ver?s la lista de usuarios del tablero. En tu usuario te dar? la opci?n de dejar tablero.   

un saludo!
Executive Level Oversight Dashboards?
Asked by Mark Pierce:

Does Trello have a way of building executive level summary dashboards? I am looking for a way to build summary dashboards of the general health of multiple projects / issues causing delays organization wide for quick oversight. It seems like solutions like Placker are more geared toward combining the "users cards" from multiple boards rather than an organization wide summary dashboard...


Answers:
author: Vishaal S
body: Hi Mark,

Welcome to Atlassian Community!

Most people set up basic reporting within Trello with Butler, but this is related to *data* on the boards, not really Trello as a whole: <https://help.trello.com/article/1192-creating-reports-with-butler>

We also have a dashboard view that's available with our Premium plan and can offer insights on your board, here's a link with more information on this - <https://trello.com/en/views/dashboard>

For more specialized reports there are also a few third-party apps that will add reporting capabilities to Trello. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here:

* [TeamGantt](https://www.teamgantt.com/)
* [Ganttify](https://www.gantt-chart.com/)
* [Reports for Trello](http://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/butler)
* [Screenful](http://screenful.com/screenful-for-trello/butler)
* [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)
* [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730)

Let me know your thoughts---maybe one of those would fit your needs?


Tags: dashboard
Why can i not see all of my cards on a board?
Asked by Diana Pierags:

why are they all summaries but not in a list?![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/235536i63F5BBDE06FAD3D9/image-size/large?v=v2&px=999 "1.png")


Answers:
author: Almir Demirovi?
body: Hey [@Diana Pierags](/t5/user/viewprofilepage/user-id/5126367)

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