youngmon/atlassian-qna huggingface dataset:
I'm having problems importing a word document into confluence. Or a PDF
Asked by Victoria Harpe:

I am having major problems with formatting when I try to import a word document into confluence. these are .docx with graphics.

Also, is there no way to import a pdf??


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: If it's just one Word doc, try using copy \& paste. The formatting should be pretty close to what you see in Word.


Tags: ms-word

pdf
After copying the jar file for ODBC driver, Atlassian no longer starts
Asked by Wiki Admin:

The backend database is MySQL 5.5 for the deployment. Database created with no problem according to the instruction. The initial wizard was able to kick off nicely. However, after copying the JDBC jar file into the installation folder, the configuration page no longer resolves.

//localhost:8090 now returns the following error. I have used RUN AS ADMIN to run the installer instead of my personal account.

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)


Answers:
author: AnnWorley
body: Hi Brian,

I just posted an answer to a similar question, [We have error on confluence install. Please advice to us.](https://community.atlassian.com/t5/Confluence-questions/We-have-error-on-confluence-install-Please-advice-to-us/qaq-p/671461#M90312)

Please see:[Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html)

The error is usually caused by file system permissions but can also be caused by database driver or other issues.

If you are installing Confluence 6.5, MySQL 5.6.16 is the oldest version supported, so you may run into other issues if you continue to use MySQL 5.5. Our [Supported Platforms](https://confluence.atlassian.com/doc/supported-platforms-207488198.html) page has more details.

Thanks,

Ann
If an action item is completed, how can I automatically remove it from the action item list
Asked by Ajit Pillai:

I generate an action item list from meetings with owners and due dates.

When the owners complete the action items, they click on the check box and add a comment for the action item that was completed. The completed action items stays on my action item list.

Is there a way to automatically move the completed action item to another page/space, so that only the open action items are visible to my team?

-Ajit


Answers:
author: Shannon S
body: Hi Ajit,

The task items listed in your Meeting Notes will be removed from the individual users' tasks [in their profiles](https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html#Add,Assign,andViewTasks-Inyourprofile).

The checkbox will be updated on the Meeting Notes, but the task itself is not removed from there, because the text is part of the notes you made. This is to keep record of the tasks having been assigned, and so you know which ones were completed, visually.

I hope this clears up things for you, but do let us know if you have any other questions.

Kind regards,

Shannon
Cant find the Sharepoint List Macro in the insert dropdown in Confluence
Asked by Arti Kumar:

do I have to enable this macro somehow for it to be visible in the insert menu?


Answers:
author: Juliane Neumann {Communardo}
body: Hi Arti,  
if you have any problems using the SharePoint Connector for Confluence please contact our [service center](https://jira.communardo.de/servicedesk/customer/portal/1).

<br />

We?re happy to help you!

Cheers,  
Juliane  
Communardo Products GmbH


author: Nic Brough -Adaptavist-
body: Is the Sharepoint add-on installed and connected correctly to Sharepoint?


Tags: atlassian-support
User List Macro - User image not showing up
Asked by Ritchie Alexis Altamirano:

I am using the User List Macro as a department employee directory, and I'd like the user profile picture to show up next to each user. Can anyone point me in the right direction to get this done? Any help is much appreciated

![Screen Shot 2017-11-15 at 11.09.30 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/9477i92D14FC0ACFDF70B/image-size/large?v=v2&px=999 "Screen Shot 2017-11-15 at 11.09.30 AM.png")


Answers:
author: Vero Rivas
body: Hi [@Ritchie Alexis Altamirano](/t5/user/viewprofilepage/user-id/1164111)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/profile-picture-macro-258801707.html>

<https://confluence.atlassian.com/confkb/profile-pictures-macro-not-appearing-311919751.html>

<https://support.atlassian.com/confluence-cloud/docs/insert-the-profile-picture-macro/>

Cheers


Tags: macro
How to use page hierarchy in task widget?
Asked by Joe Smoe:

Hi, I have a project page that has sub-pages. There are different pages for different aspects of the project and actions come from those pages.

The only options I see in the widget are to search through an entire space or put in each individual page manually.

If someone starts a new subpage for meeting minutes, that wouldn't be automatically captured in the higher level page's task widget.

Am I missing the solution for this functionality?

Thanks


Answers:
author: Vero Rivas
body: Hi [@Joe Smoe](/t5/user/viewprofilepage/user-id/1164103)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/children-display-macro-139501.html>

<https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/>

Cheers
Confluence in Azure cloud ?
Asked by Ulf Kvistborg:

I see that Jira 7.5 have support tu use Azure SQL, to install Jira in Azure, does confluence have the same support ?

Brgds


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Atlassian has announced [Confluence Data Center support on Azure](https://confluence.atlassian.com/doc/getting-started-with-confluence-data-center-on-azure-937176452.html). We've done a number of Confluence Server installations on Azure and have not run in to problems with it.
How many days I have acces to my confluence before paying ?
Asked by Henri Dumas:

I didn't pay after 6 days and i can always use my confluence space. I wonder if i can customise all my confluence before paying ?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: 7 for Cloud. There's no change to functionality when you pay.

comments: author: Henri Dumas
body: Ok sorry but this is what i don't understand. I can always use update my space and add user.

Why i will pay if i can use it free ??


author: Michael Wolfe
body: You can use an evaluation license, which lasts for 30 days. After the trial period is over, you can opt to pay or continue evaluating.

comments: author: Mikael Sandberg
body: 30 days only applies to Server, Cloud evaluations only lasts for 7 days.


author: Henri Dumas
body: I can always use it after 12 days and i am using a cloud solution


Tags: cloud

confluence-cloud
Formatting of header
Asked by Adrian Wyssmann:

We upgraded from 5.x to 6.1.1 and since then the previous formatting in the "Header" (Space Tools \> Look and Feel") does not work anymore as expected. Especially the following example with a div tag gives me troubles:

```
{div style=padding:4px;maring:5px;background:#ffb3b3;border: solid 5px #990000}SOME IMPORTANT TEXT{div}
```

In version 5 confluence showed a nice div but now I just got an error message:

```
Unknown macro: {div style=padding}
```

Documentation of Div-Macro does not give any information on how to use it in the wiki header


Answers:
author: Shannon S
body: Hi Adrian,

I believe that {div} macro might have been part of an add-on. Did you have [Adaptavist Content Formatting Macros](https://www.adaptavist.com/doco/display/CFP/Div) installed, by any chance?

Kind Regards,

Shannon

comments: author: Adrian Wyssmann
body: Yes, the {div} macro is part of the Adaptivst Macro and it is installed.


author: Shannon S
body: Adrian

Thank you for confirming. I've tagged this issue with the Adaptavist collection and the tag for that add-on so the team will be able to see your question.

In the meantime I would also suggest making sure all of the macros of the add-on are also enabled from Manage Add-ons, and ensure that the add-on started properly at last Confluence restart.

Kind regards,

Shannon


Tags: adaptavist

addon-com.adaptavist.confluence.contentformat

atlassian-marketplace
create a page from template with parameters
Asked by ofer ROZENBERG:

hi i would like to create a page from template , the page should have 3 different jira query macros all from the same jira issue. because its a long line of answer i want to break it to 3 lines and each page is from different issue

it flow is create the page , set the issue #, get thje info


Answers:
author: Vero Rivas
body: Hi [@ofer ROZENBERG](/t5/user/viewprofilepage/user-id/26639)

Look at this posts, maybe can help you

<https://confluence.snapbytes.com/easy-integrations/confluence-integration/create-template-page-with-parameters>

<https://confluence.atlassian.com/doc/page-templates-296093785.html>

<https://confluence.atlassian.com/doc/create-a-template-296093779.html>

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

Cheers


Tags: developer
Hide discover section for a user group
Asked by Arno van Hemert:

I created a usergroup for read access to one single space. this usergroup is for a specific group of users. As the users are external from our organization I want to hide the Discover section only for this group. I read an article about hiding the section for al users however I want this to be done for a single group. Is that possible?

The article:

<https://confluence.atlassian.com/confkb/how-do-i-hide-all-updates-or-popular-function-from-the-dashboard-879956248.html>


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid that doc is an all-or-nothing change. There's no code in the core of Confluence that enables such a hide function - you would need to write something that replicates the functions of the gadget and is group-aware.

comments: author: Arno van Hemert
body: That's also what I want to do. Question is which code do I need to use


author: Nic Brough -Adaptavist-
body: I would download the code for Confluence and look at the add-on stuff - the dashboards are made up of (mostly) discrete add-ons which you could compile independently and add them to your confluence as replacements.


Tags: permission
Error "Unable to process Jar entry... /confluence/WEB-INF/lib/javassist-3.20.0-GA.jar" when start up
Asked by ngocvutran:

Hi,

When I installed the Atlassian SDK and startup the Confluence server by command "atlas-run", I got this infinity Error log:

org.apache.catalina.startup.ContextConfig processAnnotationsJar  
SCHWERWIEGEND: Unable to process Jar entry \[javassist/bytecode/AccessFlag.class\] from Jar \[jar:file:/C:/Users/elmechs/rechner/dev/repositories/repositories/ci1873/target/container/tomcat8x/cargo-confluence-home/webapps/confluence/WEB-INF/lib/javassist-3.20.0-GA.jar!/\] for annotations  
java.io.EOFException  
?? at java.io.DataInputStream.readUnsignedShort(DataInputStream.java:340)

Please help me to know how to fix this issue. I also reinstalled the SDK for several time, already upgrade my pom version 6.4 but I didn't work.

Thanks for help/


Answers:
author: Mark Bereznitsky
body: Hello [@ngocvutran](/t5/user/viewprofilepage/user-id/1162831)!  

This seems like a problem that only manifested in older versions of Confluence and the Atlassian SDK. Can I ask you to try the process again with a newer version of the SDK and Confluence? Alternatively, please try and of the walkarounds discussed in this thread:  

<https://community.atlassian.com/t5/Answers-Developer-Questions/sdk-5-10-0-SEVERE-error-javassist-3-20-0-GA-EOFException/qaq-p/569908>  

Thank you!
Why page is notfound
Asked by ?????:

Our on-premiss site was moved to cloud.  
Our confluence space was exported to XML.  
And it was imported to cloud.  
Next day, it couldn't be opened the page at the space.  
Yesterday, we could open this page.  
Why page don't open?

But we can see the page list.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

have you asked from [Atlassian support](http://getsupport.atlassian.com)?

Because reasons can be so many:

1. Restrictions

2. Index corrupted

3. Other problem

Cheers,

Gonchik Tsymzhitov

comments: author: ?????
body: Thank you for your answer!!

I didn't know Atlassian support link.

So, I am going to ask to Atlassian.

Thanks!!


author: ?????
body: It was bug.

But It have fixed.

Please refer bellow page.

<https://jira.atlassian.com/browse/CONFCLOUD-58261>

Thanks


author: Gonchik Tsymzhitov
body: Thank you notified about that:)
Problem with unicode in document preview
Asked by ????? ????????????:

Problem with unicode in document preview.

Text language Russian:  
![](https://webdav.aplana.com/monosnap/rm_2017-11-13_18.41.34_x2ffo.png)


Answers:
author: Gonchik Tsymzhitov
body: Hello,

Could you provide your Confluence version?

And it will be good, if you provide more deatails like, which document gets problem. It is pdf, doc, docx, etc.

Kindly could you use this instruction for troubleshooting.

<https://confluence.atlassian.com/doc/troubleshooting-character-encodings-167194.html>

Cheers,

Gonchik Tsymzhitov

comments: author: ????? ????????????
body: Hello,  

Confluence version 5.7.3 and it is doc. The link did not help.

Cheers,  
Railya Nigmatullina


author: Gonchik Tsymzhitov
body: Well,

I have tested on 6.3.4, 6.5.0 - everything is ok.

![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/9421i3265F386ADD64D23/image-dimensions/375x210?v=v2 "1.PNG")

Could you provide info about fonts and what about text in russian on the page?

Could you check it with this example:

<http://ofk41.narod.ru/docs/password_oos.doc>

Anyway, have you create a ticket here [https://getsupport.atlassian.com](https://getsupport.atlassian.com/servicedesk/customer/portals) ?

I hope it helps you

Kind regards,

Gonchik Tsymzhitov


author: ????? ????????????
body: This problem happened after the migration from Windows to Linux.

![](https://webdav.aplana.com/monosnap/rm_2017-11-15_13.29.25_0tr40.png)

The request was not created here [https://getsupport.atlassian.com](https://getsupport.atlassian.com/servicedesk/customer/portals)


Tags: questions-for-confluence
Is there a way to copy a part of text automatically?
Asked by ?mer AYDIN:

Hi,

I write use cases in a format like "Story, Preconditions, Explanation,Post-conditions and Exceptions".

I also copy all the Explanation parts from use cases to another confluence page to trace with tests and jira issues.

When I change the an explanation part at a story I have to change my trace document manually.

I wonder is there a way to copy just the explanation part and paste to my trace document automatically?

Thanks


Answers:
author: Robert Reiner _smartics_
body: You can use the [Excerpt Macro](https://confluence.atlassian.com/doc/excerpt-macro-148062.html) and [Excerpt Include Macro](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html) to render one piece of text on another page. Whenever the text changes in the source page, the other page will automatically render the changed text.

If you need to transclude multiple pieces from one page to another or from multiple pages to another, you would need to check out third party macros that support the [multi-excerpt](https://marketplace.atlassian.com/search?query=multi-excerpt) feature.

comments: author: ?mer AYDIN
body: Thanks for answer. I will try that
List of pages by access permission?
Asked by Deborah Cross:

We have pages in confluence that are restricted to particular groups and/or people.

I know I can see who they are via the padlock on each page.

Is there a faster way than visiting each page? Is there some sort of summary list that shows page title and access permissions? Or can I generate a list of pages which particular groups have access to?


Answers:
author: Susan Ostreicher
body: Hi Deborah,

You can go to Space Tools \> Permissions \> Restricted Pages to see a list of all pages that are restricted in some way. Is this what you're looking for?

comments: author: Deborah Cross
body: Thanks Susan - I guess I could export that view to a spreadsheet to find what I'm after. I more want to know 'what pages does group x have access to'.


author: Susan Ostreicher
body: Oh, I see. As far as I know, there's not a report that does exactly that.

If you just want to see what pages are visible and don't necessarily need an exported list, maybe another option would be to log in as a member of group X. You can do this by opening the user's profile under User management, and clicking the "Log in as user" button at the top. The catch is that the user will get an email letting them know you've logged in with their account, so you might want to check with them in advance.

Good luck!


author: Deborah Cross
body: Thanks :)
How can I show child pages in confluence by default?
Asked by Steven Tan:

Every confluence installation (both cloud and on-prem) I've used in my past 4 companies has always showed a list of child pages if they existed, when viewing any given page.

Now that we've migrated to Confluence cloud version at my new company, this is no longer the case. Parent pages are easy of course since they show up right at the title. However, it takes several clicks and digging and scrolling to find child pages, which seems very unintuitive.


Answers:
author: Chad Owens
body: Has anyone resolved this yet?

comments: author: Jos van der Meer
body: It's a bug which has not been resolved yet:

<https://jira.atlassian.com/browse/CONFCLOUD-57960>


author: Chandrakanth Bhat
body: Works for me.

* Click **space tools** -\>**Look \& Feel**
* Select **sidebar/header and footer** tab.
* Inside**footer** section add **{children}**wikimarkup

You can also try page tree macro

<https://confluence.atlassian.com/doc/page-tree-macro-163414255.html>

comments: author: Steven Tan
body: Doing exactly the steps you listed, the bottom of every page now says this:

"Unable to render {children}. This macro only works on pages."


author: Roger Tuan
body: Same. Inserting \`{children}\` in the footer just results in \`Unable to render {children}. This macro only works on pages.\`


author: Steven Tan
body: By the way, I did look up documentation, and found this:<https://confluence.atlassian.com/confcloud/children-display-macro-724765170.htmlHowever>, it didn't work. I tried adding a footer entry for our whole Space, and if I just added {`children} as a macro, the page literally prints that tag at the bottom of the page, followed by a bunch of asian characters (seems like a bug).`
Anyway to export a space from cloud and restore it into an older version confluence server?
Asked by Liu Liang:

I am wondering if there is a way to export a space from cloud and restore it into an older version confluence server? Upgrade can't happen soon but the user has a space on cloud will leave company soon and need to merge his space on cloud into our confluence server with a quicker and easier way if possible. Will UWC (Universal Wiki Converter) or other tools work for such case?

Thank you for all suggestions.


Answers:
author: Shannon S
body: Hi Liu,

It is not possible to import a space into an earlier version of Confluence, as you can see in our [Restoring a Space](https://confluence.atlassian.com/doc/restoring-a-space-152036.html) documentation.
> *You can't import into an **earlier** **version** of Confluence.*
>
> *For example, if you export a space from Confluence 5.9, you can't import it into Confluence 5.5.*
>
> *If your export is from Confluence Cloud, you can only import it into Confluence 6.0 or later.*

One way you can workaround that is to export the **individual** pages [to a Word document](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html) and then [import those pages individually](https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html) again into the server. You will need to do this individually, though, since Word export is only possible on single pages. Please also note you will lose some Confluence formatting and macros this way since you're not retaining the original formatting of the XML.

Let us know if you have any questions.

Kind Regards,  
Shannon

comments: author: Liu Liang
body: Thank you so much for your answer, Shannon.

We are planning to upgrade our confluence server to the latest. Once upgrade completes, I should be able to import the cloud export into 6.5 version confluence server with no problem. But the upgrade won't happen too soon. We are trying to bring only one space from cloud to confluence server as the user own the space on cloud will leave the company very soon. So given a short period of time, any other ways than export/import method or 3rd party tools (say UWC - Universal Wiki Converter etc) that may able to help for our special needs if you know of any? Thanks in advance.


author: Shannon S
body: Liu,

Other than the suggestion to use Word, you can have a look at the other options from here:

[Import Content into Confluence Cloud](https://confluence.atlassian.com/confcloud/import-content-into-confluence-724765058.html)

You can also give [Confluence universal importer](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.pandocconnect/cloud/overview) a try if you have your files as .html or .docx from Confluence.

I hope this helps!

Kind Regards,  
Shannon