youngmon/atlassian-qna huggingface dataset:
Can I push a Slack thread to Confluence Question?
Asked by Lesley Anderson:

Often interesting conversations arise on Slack which my team would like to capture in Confluence, either as a question w/ answer or as a FAQ page which can be reviewed and edited later.

I know it is possible to have Confluence information show up in Slack; is there any way to move information in the other direction?

Thanks,

Lesley


Answers:
author: Matt Katz
body: Agreed - I'm also looking for some way to take a slack thread and record it into confluence.

I'd love the slack confluence integration to expose this as a possible workflow step.

For example - if we have a "meeting" in slack that we want to publish to a wider audience, some way that slack can push it into a meeting-note or just a regular wiki page.


author: Shannon S
body: Hello Lesley,

Thank you for contacting us. There is currently no available integration between Confluence Questions and Slack, but we do have a feature request for it:

* [CONFCLOUD-62535](https://jira.atlassian.com/browse/CONFCLOUD-62535) Slack Notification for Confluence Question

I recommend that you vote on this, and comment with your specific requirements on that thread.

Let me know if you have any questions about that.

Regards,

Shannon

comments: author: Melch Chun
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

It looks like the ticket you posted was about changes in Confluence Questions posting in slack. I believe this question is about having the Confluence-Slack integration create or update a Confluence Question from a Slack thread. I am looking for the same thing: having a command to take a message or thread in slack and push the content from Slack into a Confluence Question.

Has such a feature been built? Or is there a ticket for that where I can vote and track?  

Thanks,  
Melch


author: Bohdan Hutkovskyy
body: Any updates on this?


Tags: slack

cloud

confluence-cloud

integration

questions-for-confluence
Why does preview show the same picture though there are different versions?
Asked by Franz Steindl:

I have a picture attached to a confluence page. The picture has also several versions.

When I switch into preview of the picture, the current (youngest) version is shown.

But after switching to another version, preview shows still the youngest version of the picture.

Please note, downloading the file and opening it locale shows the correct content of the picture.

Additionaly, the mentioned behavior does not apply on versions of pdf-files.

I tested with firefox 67.0 and google chrome version 74.0.3729.169 on Confluence 6.15.1.


Answers:
author: JP _AC Bielefeld Leader_
body: Do you change the picture preview version inside the preview or by looking at the attachments overview?

Best

JP

comments: author: Franz Steindl
body: I did it inside the preview, but it does not matter. Clicking the different versions at the attachments page leads to the same wrong information.

Regards,

Franz
Create confluence template popup?
Asked by Per-?ge Themte:

Hi,

Is it possible in cloud to create the same style of blueprint/template "popup" that only displays the variables for input, like the ones Atlassian's own templates work?

Like this:

![Screenshot 2019-06-04 at 13.19.38.png](/t5/image/serverpage/image-id/56549i1DC88487B60C6B14/image-dimensions/312x175?v=v2 "Screenshot 2019-06-04 at 13.19.38.png")

Instead of the wizard that shows the whole template, but only allows you to fill the blanks..


Answers:
author: Shannon S
body: Hello Per-?ge,

Thank you for contacting us!

This is indeed part of the Blueprint. Blueprints are essentially a collection of templates that you can use to create pages. They cannot be created in the same way as Templates, and need to be developed. For more information, you can review below:

* [Blueprints](https://developer.atlassian.com/cloud/confluence/blueprints/)
* [Write a Simple Confluence Space Blueprint](https://developer.atlassian.com/server/confluence/write-a-simple-confluence-space-blueprint/)

I hope that helps! If you get stuck, we do have a separate [Developer Community](https://community.developer.atlassian.com/) where you can ask questions about developing for Atlassian Products.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud
How can i use and select a template and edit them?
Asked by Nico Wahl:

If i want to add a new page, how can i select one of my own created templates and select this as template and edit this. Where can i select them? Thanks for your help!


Answers:
author: Haran Kumar
body: Hi [@Nico Wahl](/t5/user/viewprofilepage/user-id/3285571) ,   

In Confluence you have the option to create your own content as templates and use them. I give you ways to do that,   

1. Go to space setting of the space --\> Content Tools---\> Create Template.   

You can make your content and save the page as a template. Go pack to the regular space pages from there you can access them by using " Create from Template' .   

2. The second way is to create global templates and make them available through out your confluence spaces. For this you need to have administrator privileges.   

Once you have global template access , the process is same. Create a template page with your content. Go to your desired page and from " Create from template" you can access your template.   

Hope i have answered your question.   

Regards
Automatic access requests sent by users without them asking for it
Asked by Iuliana Burgi Jurj:

Hello,

I am experiencing a weird behavior with Confluence WIKI Cloud which is not normal at all and causes a lot of confusion.

I have invited recently an user to Confluence WIKI Cloud, via invitation and, after having invited him to Confluence Cloud, I received an automatic notifications requesting access for the same user.

The notification says: "xxx wants to invite [xxx,](mailto:family.brueckner@googlemail.com) so they can both work on **company.atlassian.net** . You can approve access requests from your **Site administration.**"

Basically the notification says that the recently added user is inviting himself again to Confluence.

The user says he did not requested any access as he has everything he needs, yet I receive this notification.

I remember having opened a case for Confluence Cloud Support some time ago for the same issue and they acknowledged this as a bug that happens, randomly, upon the first connection of an user. However I did not see the notification for a long time before today.

Somebody has any idea if this bug is still open ? And if yes, for when should it be fixed ?

Thank you all !


Answers:
author: Stephen Sifers
body: Hello Iuliana,

I was able to locate your previous ticket for this reported issue. Your reported issue, same as the behavior you're also reporting here, is part of the bug report. The bug report is still open and not yet resolved as of the time of this post. Your support case was created back in March 2019 and the bug was initially discovered and created in November 2018. You may find this bug at [CONFCLOUD-65155](https://jira.atlassian.com/browse/CONFCLOUD-65155). I have referenced this post to that bug request as well. We would suggest you select 'This affects my team' and watch this bug request to receive future updates to its status.

Regards,  
Stephen Sifers

comments: author: Iuliana Burgi Jurj
body: Hello Stephen,

Thank you for your answer.

I am watching the issue [CONFCLOUD-65155](https://jira.atlassian.com/browse/CONFCLOUD-65155) and I voted for it. However, I do not find the button "This affects my team". Maybe I'm missing it or in my case it is the "Vote for this issues" ?

Either way, looking forward for the issue to be solved cause t is causing a lot of confusion.


author: Stephen Sifers
body: Hello Iuliana,

Following up on this post, we discussed your issue with the team and found the initial bug request sent may not cover the actual issue you're experiencing. With this said, we've created a new bug request for your issue here; [CONFCLOUD-67059](https://jira.atlassian.com/browse/CONFCLOUD-67059).

I've set you as the reporter for this issue. You should be notified of the creation of this issue and to any updates of its status as well.

Regards,  
Stephen Sifers


Tags: access

cloud

confluence-cloud
Unable to download Atlassian companion app as it blocked by internal IT
Asked by Sam huxted:

Receive an error message to advise;

'access to download this file type has been blocked'

How can I best resolve this?


Answers:
author: JP _AC Bielefeld Leader_
body: Maybe internal IT can roll it out using the msi version of the companion app. Anyway, talk to your IT. Write a ticket.

Best

JP


author: Andrew
body: Hi [@Sam huxted](/t5/user/viewprofilepage/user-id/3285305) ,

Maybe I misunderstand question. Try ask access by internal IT department. I suppose they blocked it for security reason.

B.R.


Tags: confluence-server

server
Confluence Search Indexes stuck
Asked by Simon Rummel:

Hi all,

I wanted to perform a content index on our Confluence instance (v.6.11.2). Every time I try, it gets stuck at a certain percentage. I do get following error in the Log-File: internal.index.lucene.LuceneBatchIndexer.

Do you know how to fix this?

Regards,

Simon


Answers:
author: JP _AC Bielefeld Leader_
body: Maybe a certain attachment that Confluence / Lucene tries to index is corrupt. Does you log give you any more details?

Best

JP

comments: author: Simon Rummel
body: Thanks for your reply. [Removing and rebuilding the index from scratch](https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html) solved our issue !


Tags: confluence-server

server
How can i make gif image pop up upon opening of home page
Asked by Kirti sabade:

Can we make random gif image to be popped up the moment confluence home page opens. i.e every time the main home page opens that particular image should pop up. same way as adds opens up, upon opening particular website. Can that be done?


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@Kirti sabade](/t5/user/viewprofilepage/user-id/3284206),

Unfortunately, such animated GIFs with pop-ups are not supported by Atlassian. Refer to [CONFSERVER-22996](https://jira.atlassian.com/browse/CONFSERVER-22996).

Instead, you can add a GIF to you home page or the page you want it in. You can enclose your GIF in an [expand macro](https://confluence.atlassian.com/doc/expand-macro-223222352.html), which the user can minimize after viewing.

Thanks

Sireesha
Sorry, we are unable to automatically upgrade your Confluence installation as it is not version 3.5
Asked by Philipp Morath:

Sorry I have not done any update for some time. My current version is 6.11.0. I just tried to install the 6.13.5.  

But I get the error message:

**"Sorry, we are unable to automatically upgrade your Confluence isntallation as it is not version 3.5 (or later)"**

I also tried installing verion 6.11.2 and 6.13.3 but the same error appeared. What's going wrong?

I don't find the exakt error message, but these:  

<https://confluence.atlassian.com/confkb/cannot-upgrade-confluence-3-5-or-later-using-the-confluence-4-0-x-installer-264705635.html>

Does that help?

<https://confluence.atlassian.com/confkb/upgrade-troubleshooting-180847191.html>


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Philipp Morath](/t5/user/viewprofilepage/user-id/1896261)

Did you check the resolution (symptom 1) in the article? Did you check it? What is the result?

Regards

Dave

comments: author: Philipp Morath
body: Hi Dave,

I tried both. But my pom.properties in the following directory:

C:\\...\\Atlassian\\Confluence\\synchrony-proxy\\META-INF\\maven\\com.atlassian.synchrony\\synchrony-proxy\\

There are no directories like these:

\<Confluence Installation\>/confluence/META-INF/maven/com.atlassian.confluence/confluence-webapp

Should I create all these folders and put my pom.properies in?

#Created by Apache Maven 3.3.9  
version=2.0.1  
groupId=com.atlassian.synchrony  
artifactId=synchrony-proxy

That's why I'm a little bit unsure...

Regards

Philipp


author: Dave Bosman [Realdolmen]
body: Hi [@Philipp Morath](/t5/user/viewprofilepage/user-id/1896261)

If you do not have it, please create the pom.properties in the correct folder \<Confluence Installation\>/confluence/META-INF/maven/com.atlassian.confluence/confluence-webapp

But first make sure you are in the correct folder. (default install folder in linux is /opt/atlassian/confluence)

Add this in the new file
>
>     version=6.11.0groupId=com.atlassian.confluenceartifactId=confluence-webapp 

After you created it, try to upgrade again.

Regards

Dave


author: Philipp Morath
body: Hi [@Dave Bosman \[Realdolmen\]](/t5/user/viewprofilepage/user-id/1839428)

that really seems to work. I have created all the directories and the properties file.

I can go through the wizard and there is no error anymore.

But why is my installation so weird?

Regards

Philipp


author: Dave Bosman [Realdolmen]
body: Hi [@Philipp Morath](/t5/user/viewprofilepage/user-id/1896261)

I'm happy for you that it works now. :-)

But i'm afraid i do not know why this happened.

Regards

Dave


Tags: confluence-server

server
Insert content (a macro) into the global header
Asked by Peter Vojtech:

Hi everyone,

Can anyone advise how to **add a macro** (in our case, the live search macro) **into the** **global header** of confluence?

We wish to replace the current QuickSearch macro with the LiveSearch macro.

We believe the wiki markup is similar to {livesearch:size=small\|type=page\|placeholder=Search}

![MacroReplace.png](/t5/image/serverpage/image-id/56489i6D628940EE64A102/image-size/large?v=v2&px=999 "MacroReplace.png")


Answers:
author: Alex Medved _ConfiForms_
body: Cannot tell much about the macro itself, but we have been using the following construction in the templates

```
 $helper.renderConfluenceMacro("{your_macro_here}")
```

where $helper is

```
 #set ($helper = $decoratorUtil.getContentNavContext().getHelper())
```

which is an instance of ThemeHelper

<https://docs.atlassian.com/atlassian-confluence/6.6.0/com/atlassian/confluence/themes/ThemeHelper.html>


Tags: search
Macro hangs from time to time
Asked by Amir Shehata:

I have an installation of Confluence 6.15. The server is behind a fire wall that blocks port 8443 and 8090, so I have NAT rules which redirect ports 443 and 80 to their respective confluence counter parts. This seems to work fine.

Occasionally, especially after installing a new plugin, the Macro system doesn't work. Basically, I can't insert macros on a page. When I look at the catalina.out, I see:

03-Jun-2019 15:55:31.896 WARNING \[Catalina-utility-2\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread \[https-jsse-nio2-8443-exec-20\] (id=\[43\]) has been active for \[66,857\] milliseconds (since \[6/3/19 3:54 PM\]) to serve the same request for \[[https://ss.stgeorge.ca/plugins/macrobrowser/browse-macros.action?detailed=false\&macroMetadataClientCacheKey=1559602311766](https://ss.stgeorge.ca/plugins/macrobrowser/browse-macros.action?detailed=false&macroMetadataClientCacheKey=1559602311766)\] and may be stuck (configured threshold for this StuckThreadDetectionValve is \[60\] seconds). There is/are \[1\] thread(s) in total that are monitored by this Valve and may be stuck.  
java.lang.Throwable  
at java.net.PlainSocketImpl.socketConnect(Native Method)  
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)

In atlassian-confluence.log I see errors like:

2019-06-03 15:57:41,263 ERROR \[https-jsse-nio2-8443-exec-1\] \[\[Standalone\].\[localhost\].\[/\].\[file-server\]\] log Servlet.service() for servlet \[file-server\] threw exception  
-- referer: <https://ss.stgeorge.ca/pages/viewpage.action?pageId=4915207> \| url: /s/958d712f2c5a152a73e647749b050514-CDN/en_GB/8100/b0984b7297905b7c7bd946458f753ce0130bfc8c/c801f297b0de92bd412b9bcc2be6f215/_/download/contextbatch/js/editor-v4,editor,macro-browser,-_super,-atl.general,-main,-page,-viewcontent/batch.js \| traceId: 834f889536b66408 \| userName: admin

I captured packets using tcp dump and I see a lot of TCP retransmits going from the local interface to the public IP address of the machine over 443, these should hit the NAT rule and get forwarded to 8443

After leaving it idle for a period of time, it starts working. Seems like there is a timeout somewhere

Anyone know what could be going on?


Answers:
author: Amir Shehata
body: I got an email stating that there is an answer from Shannon Spaniol, but seems when I click view answer, I don't have enough permissions!


Tags: atl-adm

confluence-server

server
How can someone search a page with tabs, if keyword is on an unopened tab?
Asked by Kristin h:

I'm testing the Content Formatting for Confluence plug-in, and I love the look of a page with tabs (using Tab Container and several Tabs Pages). Most of our employees have been using Ctrl + F to search for keywords on a page, but when they're not actually on the tab that has the keyword, the search results are useless. I don't know how to get around this. Search Box only searches Spaces.

Help, please!


Answers:
author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Kristin h](/t5/user/viewprofilepage/user-id/3219893)

Hi [@dellagustin_sap](/t5/user/viewprofilepage/user-id/3740365)

Unfortunately I only saw your entry now. In your both cases our solution could be helpful for your and your colleagues. You can do very easy granular setting of filter, e.g. searching in a space.

[iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview) is available at Atlassian Marketplace and you can start directly with a trial.

Our [article](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172) in the Atlassian community will give you more information. If you like a demo first, please contact us at atlassian@intrafind.com

Best regards

Robby

comments: author: Dylan Maxwell
body: I took a look at the articles but i don't see how this helps navigate to text within tabs. Can you explain?  

I'd like to deliver my searcher directly to the tab which contains the text with a click.


author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Dylan Maxwell](/t5/user/viewprofilepage/user-id/4891539),

The search must first always be executed via our search UI using the searchbar. Clicking on the corresponding search result will take you to the desired content in Confluence.   
However, we have not tested "Content Formatting for Confluence" ourselves yet.


author: Dylan Maxwell
body: Have you tested this with other tabbed content?   

Since confluence pages with tabs don't change url when tabs change, the search functions i've seen just take you to the first or recent tab and can't explore further.   

They can find the search term within the html but can't bring you to that specific tab.


author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Dylan Maxwell](/t5/user/viewprofilepage/user-id/4891539)

i did a test now "Content Formatting for Confluence" with "iFinder Confluence Search".

All content will be found and displayed with a text snippet in the result list. But click on it, you will get the confluence site with the 1st tab and not to the tab where the result is based.


author: dellagustin_sap
body: I tried using the Page Tree Search macro.

It does find the content in non-selected tabs, but clicking the result does not select the tab where the content is.
Confluence - How do I query for content changed by <user> in <date range>
Asked by Andrew _Zim_ Zimmerman _Appfire_:

Is there a way with CQL (or otherwise in the app UI) to query for content modified BY a specific user in a specific date range?

I've seen a lot of answers on how to query for content last modified in a certain date range, that a specific user *created* or *contributed* to. BUT, I can't seem to find out how to query for **modified only by this specific user in a date range.**

Let me know if this is possible within the Confluence interface.

Thanks so much!

My organization uses Confluence Server v6.13.4.

-Andrew


Answers:
author: Shannon S
body: Hello Andrew,

Thank you for contacting us. I believe that Stephen Deutsch has a good solution for this on the following thread:

* [Search by author and date](https://community.atlassian.com/t5/Confluence-questions/Search-by-author-and-date/qaq-p/639736)

Have a look there and see if it helps you to write the query you require. Let us know if you have any questions.

Regards,

Shannon


Tags: confluence-server

server
Confluence quota
Asked by Nagaraj:

Hi All,

I am looking for confluence add-on for confluence quota.

Let me know if you have link to download add -on for confluence quota

Thanks,

Naga


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "quota"? Could you explain what the goal is of this - what does the end user get from it?


author: Davin Studer
body: Your question it too vague. What are you trying to accomplish?
Is there a way in Confluence Cloud to display specific documents based on my client URL
Asked by Anand Rajaraman:

For example, I have client 1, Client 2, Client 3...

Client 1 may have specific features that doesn't impact client 2 and client 3.

So the documentation may need to have certain topics only for Client 1 URL that need not display for client 2 and client 3.

Regards,

Anand


Answers:
author: Edwin Kyalangalilwa
body: Hi [@Anand Rajaraman](/t5/user/viewprofilepage/user-id/2776824) ,

Unfortunately this isn't possible.

An option is to create separate spaces for different clients and then create groups that can only access the respective spaces.

comments: author: Anand Rajaraman
body: Thank you [@Edwin Kyalangalilwa](/t5/user/viewprofilepage/user-id/255918) , so do we have separate documentation on how to create separate spaces for different clients and then create groups that can only access the respective spaces. Can you please share the links.

Regards,

Anand
Confluence - connecting to mail server error 421
Asked by Dariush Tailor:

I have added the server hostname as the ip address of the web server.

Server port is 25  

Not sure what to use as a username. Can this just be an account that is able to login to the mail server?

keep getting error: cannot connect to smtp host.

I have checked to make sure that smtp is working. Test done through cmd and it shows that the confluence server can connect to the mail server.

Any help would be much appreciated.


Answers:
author: Fabian Lim
body: Hi Dariush,

You can find the following KB article which provides a few resolutions: [https://confluence.atlassian.com/confkb/confluence-is-unable-to-connect-to-the-mail-server-response-code-421-314450663.html#:\~:text=Confluence%20cannot%20reach%20the%20mail,the%20connection%20will%20be%20closed](https://confluence.atlassian.com/confkb/confluence-is-unable-to-connect-to-the-mail-server-response-code-421-314450663.html#:~:text=Confluence%20cannot%20reach%20the%20mail,the%20connection%20will%20be%20closed).

Good Luck.


Tags: confluence-server

server