youngmon/atlassian-qna huggingface dataset:
Confluence/Jira as a production recepe database
Asked by Laurent Bazinet:

Hello,

I am not quite sure if we can do this with Confluence/Jira (don't even know which one would be best to do this).

We are a hardware company trying to find the proper tool to help R\&D and the transition between R\&D and production. We currently have archives in which resides a recepe for our projects.

Right now, if we wish to make a change in a product, we have to scan the recepes to look if the modification affects other products. We currently do not have a database for this; hence why we are seeking alternative tools to spreadsheets....

Would Confluence or Jira be suited to do such a thing.

- Keep in track version of each components and from this, create a recepe for each projects using links to the latest versions.

- Enable search of where components are used and maybe flag which components are affected when a modification is done to a component.

I am aware that a database is best suited for this and we do have an MRP. The problem is not inventory but more keeping track of changes in the ingredients required to make a product.

Thanks.


Answers:
author: EddieW
body: I don't think JIRA/Confluence are targetted for such a use. Confluence is a great collaborative/documentation tool, but to manage the intricate relationships between recipes and components another tool choice would probably be better.

I am thinking an enterprise portfolio managment tool would help with the links between, but they are not cheap.

comments: author: Laurent Bazinet
body: Thank you for your input Eddie.


author: Laurent Bazinet

Tags: confluence-administration
Confluence "Page not found" and strange beaviour after upgrade to 5.2.5
Asked by Valerie AQUILA:

Hello,

I've upgraded Confluence with the following path :

3.3.1 --\> 3.5 --\> 4.3.7 --\> 5.2.5, ouf !

Now in 5.2.5, many features can not be used, with the "Page not found" error : Space Directory, Global Templates (admin), Import Templates (admin), Configure Code Macro (admin), Office Connector (admin), Schedule Job (admin), and more, and also Cache Statistics.

An exemple in the log is :

```
2013-10-01 16:30:42,838 ERROR [http-8080-3] [atlassian.confluence.servlet.ConfluenceServletDispatcher] serviceAction There is no Action mapped for namespace /admin and action name cachestatistics -- referer: http://lfrapps01-dev:8080/admin/viewgeneralconfig.action | url: /admin/cachestatistics.action | userName: adminconf
```

I've followed the instructions in the pages :

<https://confluence.atlassian.com/display/CONFKB/There+is+no+Action+mapped+for+namespace+X+and+action+name+X>

<https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache>

But nothing changes.

Also, after restarting, at firt time I re-log in, some of the buttons and thumbnails titles are not translated and have their "technical name". As admin, I edit the the General Configuration, change nothing, than Save, and every buttons and thumbnails have their correct titles.

Could anybody helps ?


Answers:
author: Valerie AQUILA
body: After following the instructions in [https://confluence.atlassian.com/display/DOC/Removing+Malfunctioning+Add-ons](https://confluence.atlassian.com/display/DOC/Removing+Malfunctioning+Add-ons,), and restarted, everything was normal.


Tags: cache

confluence-administration

upgrade
Missing Confluence "mentioned-in"-links in JIRA
Asked by Fabian Toth:

Hi,

i have connected Confluence and JIRA successfully through a bidirectional application link. It was possible to search for JIRA issues in Confluence and create a link within a Confluence Page. After that there was automatically and "mentioned-in"-link to the respective page in JIRA. So far so good.

Now i have upgraded JIRA from version 6.0.7 to 6.1 and i have also restored a backup with newer data from and productive JIRA envoronment into my test environment.

After that i have configured the application links and it possible again to search for issues in Confluence and create links. But now in JIRA there are no "mentioned-in"-links.

Can anybody tell me why JIRA don't create this links?

Thanks!

Greetz Fabian Toth


Answers:
author: Pierre Leroux
body: I have the same issue on my Cloud instances of JIRA and Confluence.

@[William Zanchet \[Atlassian\]](https://answers.atlassian.com/questions/users?username=557057%7Cbdbf2151-a898-4436-933f-7bc97605b781) : I cannot remove the application links (the only option I have is "go to remote").


author: andreloc
body: Thank you! It worked.


author: William Zanchet [Atlassian]
body: Hi Fabian,  

I'd suggest you to re-do the application links, I mean delete the current one, and then try to do it again, making sure that you have configured trusted application/Oauth and basic acess.  

I hope this helps.  
WZ


author: andreloc
body: I am having the same issue. Any news about this?


Tags: application-link

jira
Restrict View Tracker Information visible to Admin users
Asked by Vijay Krishna B:

I want to show the view tracker information only to admin users.I tried two options here.

1. Added view-tracker macro in 'XYZ' page and for this page i added a page level view restriction for admin users .I included this page in the required page which i want to track. But it is tracking only the admin users only, not all the users.
2. Inside 'show-if' macro i added the 'view-tracker' macro but this way also working same like above.

The requirement is to track the information of all the users who visited the page but the tracking information is visble to only admin users.Hope i'm clear.


Answers:
author: Remo Siegwart
body: When you use the Viewtracker macro inside a show-if block, it won't get executed for the other users and won't increase their view counters. But you could hide the output of the main Viewtracker macro and use the undocumented Viewtracker-Report macro to display the data in read-only mode:

<br />

`{viewtracker:hide=true}`

`{show-if:group=confluence-administrators}`  
`{viewtracker-report}`  
`{show-if}`  

Hope this helps

Cheers  
Remo

comments: author: Vijay Krishna B
body: Thanks Remo this is working but i changed a little bit to show the report in "hide and collapse" view i added the {viewtracker} macro inside {show-if}

`{viewtracker:hide=true}`

`{show-if:group=confluence-administrators}`  
`{viewtracker}`  
`{show-if}`


author: Jorge
body: hi guys, this might be a newbe question, but where do I insert this wikimarkup code. I'm using Confluence 5.3 and no wikimarkup macro is available or any other place i can find.... thanks!


author: Kay Brown
body: Hi Jorge, There is an insert menu that is indicated by a + (plus sign). Click that and select wiki markup. It will open a dialog box where you can put the wiki markup.

Regards,

Kay


Tags: addon-ch.bitvoodoo.confluence.plugins.viewtracker

confluence-administration
Change the user name
Asked by Leonid Shkolnikov:

Can I in confluence change the user name for a user?

I must change one character in the user name.

I have confluence-administrator permissions.


Answers:
author: Leonid Shkolnikov
body: I have now version 5.3 und it is work very well.

Thank you for help.


author: RambanamP
body: Check this document, it explains it step by step

<https://confluence.atlassian.com/display/DOC/Changing+Usernames>

comments: author: Nic Brough -Adaptavist-
body: Remember that only applies to Confluence 5.3 and above.


Tags: confluence-administration
Access user activity throught (XML RPC) API
Asked by Onno van der Straaten:

Is it possible to access user activity using XML RPC API? There doesn't seem to be a method to access user activity. Confluence is a collaboration tool so I expected user activity to be paramount in the API. But in fact there doesn't seem to be 'any' way to access user activity. Or even to get information on when a user was last contributing.


Answers:
author: HosseinA
body: The activities can be in your atlassian-confluence.log file.

You may find the link below useful:

<https://confluence.atlassian.com/display/CONFKB/How+to+Enable+User+Access+Logging>
Japanese contents not displayed in the PDF that was exported
Asked by Naohiro Kumamoto:

1. Created a space, page with Japanese Contents

2. GO to Space -\>Content Tool -\>Export -\>Custom or Normal Export

3. A PDF is created but the contents of the page is blank while the space and pages name in the left hand side of the PDF is displayed in Japanese


Answers:
author: hsuhailah
body: I'd suggest to check out this documentation: <https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language> to try and export PDF with Japanese language/characters


Tags: cloud

confluence-cloud

language-ja
credential prompts when saving an attachment downloaded from Confluence
Asked by Magali Sourbes:

when trying to save an office file downloaded from Confluence, users keep being prompted for login credentials to Confluence. Credentials won't work, but after 2-3 attempts or hitting cancel a few times, users are able to save. Is there a setting in Confluence that needs to be changed. We are using Office 2010, and the wiki is added to safe sites. We are on Confluence 5.2.3


Answers:
author: AndrewA
body: Hi Magali,

Is the prompt in the Confluence UI or is it a pop up? By default, Confleunce should not require additional authentication for downloading a file. If I had to guess I would say it is office that is looking for a password. As a test, I would advise trying a non windows machine (assuming one is availble) and see if the behavior continues. Depending on the results, this will isolate the issue as being within Confluence or not and lead us to the next investigative steps.

Cheers,  
Andrew


Tags: ms-office-connector
Confluence: Bulk Export of Gliffy Diagrams to SVG
Asked by Sarah Bates:

Hi

I have several hundred Gliffy diagrams within a Space that I administer.

I need to export these to an SVG file format so that I can import them into Visio for use elsewhere.

Is there a simple of doing a bulk export or is the only way to do it file by file

Thank you


Answers:
author: KatyK
body: Hi Sarah,

Unfortunately there is not a way to do a bulk export of the diagrams. You would need to export them individually at this time. If you have further questions, please contact [support@gliffy.com](mailto:support@gliffy.com)

Thanks,

Katy

Gliffy Support


author: Robert M_ M?nch
body: Any news on bulk exporting diagrams?


author: Robbie Mason
body: Is this still the case? That they have to be exported individually?

comments: author: John Zhang
body: Yes this is still the case, after all these years


author: Lacey McDonnell
body: How can I even FIND all of them is a better question


author: Christian Schwarze
body: Is there a way to find all diagrams in a Space and export them in the .gliffy-format?


Tags: gliffy
Can we advertise other plugins from our plugin?
Asked by David Benson _draw_io_:

We have a footer at the bottom of our Confluence and JIRA plugins where we advertise our own products. Does the marketplace T\&Cs allow us to charge money to other plugin vendors to appear in this space?


Answers:
author: AndrewA
body: Hello,  
I believe this question would be better directed to the marketplace group. If you already have a paid plugin you should have an account at the plugin developer google group.

<https://groups.google.com/forum/#!forum/atlassian-marketplace>

Hope this helps :)

Cheers,  
Andrew


Tags: jira
@mention using ldap usernames instead of person's name
Asked by Steven Parish:

When using @mention to assign tasks I can only use a person's full name and not the actual username form our ldap system. This can be confussing as some sys admins have several accounts making their name show up several times in the autocomplete. Also we have interns with department acocunts and the ldap system does not sync with confluence in a timely manner (our ldap issue, not confluence) so the accounts are frequently assiciated with a previous intern's name.  

I would really like to be able to @mention a username dircetly. I checked with our University's support for our confluence system and was told this would have to be a feature request to Atlassian developers. Is this really not a configurable option?


Answers:
author: Davin Studer
body: There is not great way to do this. I could be done with a user macro ... kinda. Here is what I worked up. It may work for what you want.

**Macro Name:**   
mention

**Macro Title:**   
Mention

**Description:**   
Mention a user via user name instead of full name.

**Macro Body Processing:**   
No Macro body

**Template:**   
## Macro title: Mention  
## Macro has a body: N  
## Developed by: Davin Studer  
## Date created: 10/01/2013  
## Mention a user via username instead of full name.

## @param User:title=User\|type=string\|required=true\|desc=Enter the username of the person you would like to mention.

\<ac:link\>  
\<ri:user ri:username="$!paramUser"/\>  
\</ac:link\>


Tags: ldap

mention

user
How can I repair Confluence 5.0.1 after accidental uninstall?
Asked by Bernie Kosicki:

I tried to uninstall Confluence 4.3 from our server due to very low disk space. However it actually uninstalled 5.0.1, which was the active version. What's the best way to revocer from this?


Answers:
author: Bernie Kosicki
body: I was able to simplt resintall the same version we had running. All of the data files and DB were still intact. Thanks for the help.


author: &(*&)#)_*#@@(*)(@*)(*@
body: make a backup of your actual database , and then reinstall a fresh 5.0.1 you will have to use the same settings as the one used by your previous confluence install .. then reupload plugins resources and check for missing stuff .

there are tow kind of people , those who do backup and those who never had a accidentall loss of data .. you have backup, do you ?

best regards

:)


author: HosseinA
body: hi. if you have the backup you can restore.


author: Bernie Kosicki
body: Sorry, I meant "recover".


Tags: confluence-administration
404 after Confluence update
Asked by Magnus Siebert:

Hi everybody,

I have a big problem. I updated from Confluence 5.0.3 to 5.1.3 and after that I am not able to acces Confluence at all: "404 Site not found" everytime.

I alllready cheked my Port-Modifications in the server.xml and the data-path in the confluence-init.properties.

So I played back the 5.0.3-Backup, but that did not help at all.

I am a little clueless what to do. Can somebody please give me a hint what could be the Problem?


Answers:
author: Magnus Siebert
body: After some trial and error I finally got everything running again, but I am still not sure what exactly went wrong.

Jira is running on the same VS as Confluence and the Jira-Sercive was still running while I updated Confluence. I think this could have caused the Problem.

comments: author: License
body: dealing with the same issue, what did you try?


author: Magnus Siebert
body: I do not remember exactly what I did. I think it really had to do something with the Jira-Installation running on the same virtual server.

I think I tried some simple stuff like rebooting the VS without starting Jira after that, played back the Confluence Backup an tried to update again without Jira running while updating Confluence.

Also I am not sure, but it could be that I tried to install the minor updates between 5.0.3 and 5.1.3 step by step instead going directly to 5.1.3 (like I did at first)  

<br />


Tags: confluence-administration
confluence suddenly stops indexing new content
Asked by Alex Perez:

Hi all,

We are experiencing a weird behaviour in our confluence 5.1.3 instance. It seems like the scheduled jobs in charge to indexing new contents is failing.

As I can see, there are two jobs related: clean index queue and flush index queue.

In the "content indexing" section, the queue contents starts growing until restart or "flush queue" manually issued by admin ... then a week later, confluence stops indexing again.

Are we hitting a known bug? how can we fix this? is really annoying as the end users can't search for content just created by themselves.

Thanks


Answers:
author: Alex Perez
body: Asked to atlassian support and they provided these issues:

<https://jira.atlassian.com/browse/CONF-8580>

<https://jira.atlassian.com/browse/CONF-25164>

Changing pdfbox jar from 1.7.1 to 0.7.2 solved the problem!


author: Alex Perez
body: Ask


Tags: confluence-administration

index
Column resize in confluence editor
Asked by UOB wiki administrator:

Hi,   

Is there anyone who has experience of any plug-in which helps to work with tables in confluence editor? In particular I am interested in column resize, which currently takes the size of the content and cannot be changed mannually.   

Thank you,


Answers:
author: UOB wiki administrator
body: Thanks Davin, I will try those options


author: Davin Studer
body: There are a few things you could do. You could use an html macro and embed some css into you page to override the default column size. Another option would be to use the Content Formatting Macros by Adaptavist and manually build out your table using the table, tr, and td macros. Then you can put your styling directly on the td macro. Lastly the Table Plugin for Confluenc by Bob Swift has some table and column attributes that can be edited. This may get you what you want as well.


Tags: editor
How do I combine an imported page with data from the target page?
Asked by Noah Nadeau:

Hello,

I'm pretty sure that what I'm trying to do is create a type of "Mad Libs" that references other pre-approved sentences and terminologies with some text selected by the user. The aim is to import wording from multiple pages that may reference 2 or more pieces of metadata/text data from the importing page. For instance, one imported page may state something like:

The Solution supports {Customer Name} within {geographic area in scope} as an integrated solution with {Vendor}'s products.

I tried using the "Get Metadata" plugin, as well as the "Get Data" macro, but neither of these seem to work as intended.

I'm open to any tricks that can help me out on this.


Answers:
author: Noah Nadeau
body: Okay... after playing around with it a bit more, I found that I could use the import ThemeBuilder macro to get this working. Only problem is that import doesn't have any smart search, so you have to be precise about the page to include.


Tags: include
How can I hide / disable the login link for anonymous users in Confluence OnDemand?
Asked by Adam Liwski:

Been looking for solutions but all solutions were not supported by OnDemand accounts. can anyone please help?


Answers:
author: AgentSmith
body: You are correct. Hiding the log in, search box and cog menu in the upper right hand side isn't possible in OnDemand for anonymous users. That can be accomplished in the download version customized with CSS however.

Hope this helps!


Tags: cloud

confluence-cloud
Creating Drop down lists in a cell of a table using Atlassian On Demand
Asked by duren dexter:

Hi All, has anybody sucessfully done this? THere are so many restrictions to the on demand platform that prohibit the use of plugins, so I was wondering if there is anything I can do by way of a macro within a cell?


Answers:
author: Stiltsoft Support
body: Hello [@duren dexter2](/t5/user/viewprofilepage/user-id/712488) and [@Rachael Filipe](/t5/user/viewprofilepage/user-id/580186) ,

I can suggest our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=server&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=creating_dropdown) app.

Use Handy Status to create custom sets of statuses. When inserted on a page they appear in a form of a dropdown section. The values can be changed in the page view mode.


author: Dana Fischer
body: I am trying to use Checklist select macro in order to make an entire cell (every row) to have selectable items with a drop down but this is not working for me, or maybe I still don't understand how to use it. I am trying with this <https://comalatech.jira.com/wiki/display/CHK/Confluence+Checklists+Plugin#ConfluenceChecklistsPlugin-Example11> but it's not working. Do you have maybe a better and more detailed explanation?


author: Confluence Administrator
body: DDLs in table cells would be very useful to us too but the best I can find at the moment is to use a task list within the expand macro in a cell. Not ideal. Alan


author: Rachael Filipe
body: Is this possible?


author: Wayne Gasson
body: Did you find anything Duren?


Tags: select-list

table
No backup file left after scheduled backup jobs.
Asked by Jay Ji:

Hi

I recently deployed Confluence.

The Confluence server on a server, data files(Confluence home) on a storage.

And the problem is, after scheduled backup job, there is no file.

I saw it worked when I deloyed Confluence on one server(service and file storage on the same server)

Now it doesn't with this configuration.

Even though I ran it by clicking 'run' button in the Scheduled jobs, still no files.

Could anyone tell me why?

Please.

Thank you


Answers:
author: AndrewA
body: Hi Jay,  
There is too little infomration to tell from here but the logs should have more info. As a first step, can you tail the \<atlassian home\>/logs/atlassian-confluence.log file and watch it while a backup is made? Chance are we will get some form of error or other message which can then be posted here for furhter discussion.

Cheers,  
Andrew

comments: author: Jay Ji
body: 2013-10-01 16:23:44,231 WARN \[scheduler_Worker-10\] \[atlassian.hibernate.extras.XMLDatabinder\] writeObjects Null object found for key:class = com.atlassian.confluence.security.persistence.dao.hibernate.UserLoginInfo, id = 0

2013-10-01 16:23:47,564 WARN \[scheduler_Worker-10\] \[activeobjects.confluence.backup.LoggingBackupProgressMonitor\] beginBackup Begin Active objects backup, change log level to INFO for com.atlassian.activeobjects.confluence.backup for more detailed logging.

2013-10-01 16:23:47,663 WARN \[scheduler_Worker-10\] \[activeobjects.confluence.backup.LoggingBackupProgressMonitor\] endBackup Completed active objects backup.  
-----------------------------------------------------------  
these are tails that I think could be problems.  
any advice?


author: Sascha Thullner
body: did you find a solution? could you share it?


Tags: confluence-administration
How can see 'space tools' in confluence sidebar?
Asked by sara rainy:

Hi,

I install the confluence EAR_WAR edition v5.2.3 in apache-tomcat-7.0.30,MS sql server.

Why can I not see 'space tools' in confluence sidebar.


Answers:
author: AndrewA
body: Hi Sara,  
This is availble in the deafault theme for Confluence (aka, not the documentation theme) and will be in the most lower left corerner of the page when enabled.

Cheers,  
Andrew

P.S Confluence 5.x is not compatible wih tomcat 7, I would advise staying within the Confluence supported paltforms to ensure we are running smooth.

[Supported Platforms](https://confluence.atlassian.com/display/DOC/Supported+Platforms)

comments: author: sara rainy
body: I install confluence in apache-tomcat-6.0.37.It work.

Thanks a lot.
Confluence Move From Lunux to AIX Server.
Asked by tousifs:

Hi All,

my client moving Confluence Server From Linux to AIX.

**AIX**

at Conflunce General configuration **File Encoding format** for AIX -- **ASCII**-- ANSI_x3.4-1968

Sun.jnu.encoding = **ASCII --**   
ANSI_x3.4-1968

**LINUX**

for Linux File Encoding Format is : **UTF 8.**

**sun.jnu.encoding =UTF8**

i would like to know what impact Does it create for Custom plugin and confluence functionality.

please let me know your suggection's.

regard's

tousif shaikh.


Answers:
author: AndrewA
body: Where the plugins are custom, no one can really tell you for sure but you as...well it's custom. The only way to knwo for sure would be to clone production, deploy on AIX and test the customizations.

comments: author: tousifs
body: yes plugins are custom.

i would like to know from Server Set up and requirement point of view weather it's going to create impact over confluence system or performance.

or when reading writting how it gone create impact for confluence.