youngmon/atlassian-qna huggingface dataset:
Trello download button appears, but opens in new tab.
Asked by Elliot Strong:

Previously this button would download the file immediately, now it opens a new tab.

![Screen Shot 2018-03-29 at 2.40.57 PM.png](/t5/image/serverpage/image-id/18285i8B64F3FF0B2FC974/image-size/large?v=v2&px=999 "Screen Shot 2018-03-29 at 2.40.57 PM.png")

Tried incognito(chrome), different user, and different computer.

Any ideas how to get it back to downloading immediately.


Answers:
author: Elliot Strong
body: [@Bridget Sauer](/t5/user/viewprofilepage/user-id/1124382) help i'm so lost.

comments: author: Erica Moss
body: Hi, [@Elliot Strong](/t5/user/viewprofilepage/user-id/1203893)! So sorry for the frustration here. I checked with our team, and it appears to be a known bug. No ETA for a fix quite yet, so hang tight!


author: Elliot Strong
body: Appreciate the response!

Cheers,


author: Jillian StGeorge
body: Is there a fix for this yet - It is making life so hard and now the download button is gone replaced with an open in a new window button - which is worse.


author: Douglas Freese
body: I've actually created an account to complain just about this one feature. As a frequent user of Trello who needs to download a lot of files being shared by my team, this is a major annoyance!


author: brightsignals_dev
body: Please fix this, it is really annoying!


author: Daniel Yamada
body: Any feedback of them on this? This is really annoying.
Is there a way to notify everyone on a card when it's moved to another list?
Asked by Jeff Pierce:

We have lists for each stage in our workflow and would like to notify everyone following a specific card whenever that card is moved through each list. I can't find anything online about how to do this so not sure if I'm using the wrong terminology or it's not possible. If it is possible, I'd love to know how.


Answers:
author: Anup
body: By "list" do you mean Status (as defined in the workflow)? By "card" I assume you mean the issue type/ticket. If so, then if "everyone" are added as *watchers* for an issue they should automatically receive an email whenever there is an update to the issue.

For example, go to an issue type and locate the watchers icon on the right pane. Click on it to see if "everyone" you need are listed. If not, add them, make a minor change and see if one if them gets an email notification.


Tags: notification
High-level view of projects
Asked by Andrea Vandette:

Hello. Can anyone help me figure out how to get a high-level view of assignments for an entire team? I see that with basic Trello I can see my own boards and activities under profile, and under profile/team I can see the boards of my team, but how can I see the activities or assignments of all of my team members so that I can distribute workload evenly? Thanks


Answers:
author: Sami Linnanvuo _Screenful_
body: Hi [@Andrea Vandette](/t5/user/viewprofilepage/user-id/1203873), you'll need an add-on for that. As an example, take look at the [Screenful Power-up](https://screenful.com/dashboard-for-trello/), it can provide a high level view across multiple Trello boards. You can see some screenshots on the [tour page](https://screenful.com/tour/).


author: Anup
body: [@Andrea Vandette](/t5/user/viewprofilepage/user-id/1203873) - if you have Project administration permission in JIRA, go to Reports and check out the **Version Workload Report.**

comments: author: Andrea Vandette
body: Hey thanks for your reply, but I don't know what JIRA is. Is it a trello plug-in? Thanks


author: Nic Brough -Adaptavist-
body: I don't think Anup noticed the Trello tag or word in the question.

Jira is a much older, more functional issue tracker / project management tool. Probably overkill for a lot of people, but your question sounds like you might be needing something more powerful than Trello.
How can I open a Bear note from a Card?
Asked by Tom Pierce:

I want to open a note I have in Bear directly from a Card - any ideas how I can do this?

Thxs!


Answers:
author: Crystal Davis
body: Hi Tom,

Crystal from Trello Support here. You should be able to add a Bear note to the card as an attachment via a link. Here's more information on how to get the link from the note: [Linking notes on Bear](http://www.bear-writer.com/faq/Tags%20&%20Linking/Linking%20notes/)

From there you can use copy/paste while hovering your cursor over the card you'd like to link it to. You can also find out more about adding links as attachments here: [Adding attachments to cards](https://help.trello.com/article/769-adding-attachments-to-cards)

Have a great rest of your week!

comments: author: Tom Pierce
body: Hi Crystal,

Unfortunately I'm not able to make this work. Here's the link I get from the Bear note:

<bear://x-callback-url/open-note?id=3457A32B-7D63-4AF6-A011-3A3908158700-1164-0000017DC3C20E53>

When I paste the link into my Trello Card - this is what I get:

<http://bear://x-callback-url/open-note?id=3457A32B-7D63-4AF6-A011-3A3908158700-1164-0000017DC3C20E53>

Then when I click the link on my card I am taken to my browser and a message from my internet provider that tha website could not be found.

I am working from the latest versions of Bear and Trello on my Mac which is running MacOS 10.13.4.

Any idea what I'm doing wrong?

Thanks... Tom


author: mtthss
body: Hi Tom,

did you find a solution for this issue. I also try to link my bear notes to Jira...

Thanks

Matthias
Keyboard shoftuct for Delete Card?
Asked by Michael Rubin:

Is there any way I can establish a keyboard shortcut for deleting a card? I know it doesn't come packaged with that functionality, and I've tried searching the Chrome Web Store with no success.


Answers:
author: Ralph Nach
body: Also would love to have a keyboard shortcut to delete a card - even if it means I have to answer a question, "are you sure?". Also would like delete to be on the menu that appears when I click on the pencil icon on the right of a card.


author: Matthew N
body: Hey Michael

There are no keyboard shortcuts available, either natively or via extension, that allow for deletion of cards.

My guess is because deleting is permanent, with no way of retrieving a deleted card, that Trello doesn't want to make it "too easy".

comments: author: Michael Rubin
body: That's a shame. I understand the reasoning, but I should be able to make that decision for myself. Just saying. :)


Tags: shortcut
How to renew a password?
Asked by Franck Bonnin:

Hello, I have forgotten my pw to access to my Trello boards, I ask a new one, I get the answer "La cavaleire arrive!" but I recieve any email. Is there something wrong?

Thx

Franck


Answers:
author: Franck Bonnin
body: Hi Chris, thx for your help, you are right, after checking my folders I have found the precious email. Once again thank you for your help. Franck


author: huvey
body: Hi Franck! My first two thoughts are making sure that the email address your Trello account is linked to is the one you are checking. The other thing to check is all folders in your inbox.
I'm not receiving password reset or verification emails from Trello
Asked by Ruby Kuo-Sun:

Hi All,

Thanks in advance!

I received an invite to a team board recently and while trying to sign up, I created 3 separate accounts.

2 of the accounts point to an gmail address that I do not receive any verification emails or password reset emails to. However, when I change the email address to a hotmail account, everything works fine and I am able to verify myself.

I have checked spam and I have white listed, but no emails are getting through to the gmail account.

Please help!

Ruby


Answers:
author: Bobby Proulx
body: Hi Ruby!

I have the same problem

Did you find a solution?

Thanks

comments: author: Ruby Kuo-Sun
body: Nothing yet. I'm going to wait one more day before sending to atlassian help desk.


author: Mike
body: Ruby and Bobby,

Please do reach out to us directly at <https://trello.com/contact> with the address that's not receiving our messages, and we'll be glad to check on our end!
Copy from Code Macro
Asked by Ami Chidori:

Hi!

We have a lot of articles with code blocks and often need to copy text from one.

But it will be more comfortable and userfiendly to make it with button, like "Copy code from this block"

Does any way to create button with some action exist?


Answers:
author: Danyal Iqbal
body: double click on the code to copy all code in the macro and than copy paste like you normally do.

You could write a a script to add the button and add it to the html macro, if you really need to.

comments: author: Ami Chidori
body: thanks! double click works.

I tried to create html-block with copy button but it has not work yet. I don't understand and can't find answer in google how to copy text from one no-html-block like code macro


Tags: code-macro

confluence-server

macro

server
Displaying Biggantt with a Confluence's Macro, but the preview window is blank
Asked by Mehdi:

When attempting to add the macro to a confluence page, the preview window is blank. Same issue as SUPPORT-315076.   

Anyone from the community know how to fix this ?  

Thank you,

Mehdi,


Answers:
author: Anna-BigPicture
body: Hi [@Mehdi](/t5/user/viewprofilepage/user-id/4247528)

Bigggant Team will gladly help you to resolve this problem. However, we need more information to diagnose your problem properly and introduce a solution.

Please raise a ticket via our [Service Desk](https://jira.softwareplant.com/plugins/servlet/desk/portal/1) and provide us with more data:

* a browser logs
* [HXR file](https://wiki.softwareplant.com/display/DOCUMENTATION/Troubleshooting+front-end+performance+problems#Troubleshootingfront-endperformanceproblems-Networkanalysis)
* [screenshot of Dev Console](https://wiki.softwareplant.com/display/DOCUMENTATION/Troubleshooting+front-end+performance+problems#Troubleshootingfront-endperformanceproblems-Problemsloadingblankpage,abuttonthatisnotworkingorunexpectedbehaviorwhileusingtheplugin)

This will allow our product specialists and developers to investigate your instance.

comments: author: Mehdi
body: Hi Anna,

Thank you for replying so fast. I'm actually not a developer myself. I don't know how to get these infos to be honnest. Tried little bit but couldn't find what I'm looking for. If other members had the same issue before, could you tell me what did they do to fix it ? I could just do the same as others did.   

Thank you,


author: Anna-BigPicture
body: Hi [@Mehdi](/t5/user/viewprofilepage/user-id/4247528)

It's difficult to admit what is the reason for such behavior without investigation. In my previous message, I attached links to the articles that explain how to extract data. If you have difficulties extracting them, our agents will explain how to do it step by step once you contact us directly.


Tags: big-gantt

big-picture

confluence-server

jira

server
Bullet list spacing not consistent
Asked by Marius David:

Hi there,  
I've searched online for a solution or an explanation on the problem but nothing popped up.  
I'm using the Confluence online space and editor to create articles. My problem is with the consistency in the bullet points. As you can see the third bullet point line has more space compared to the previous lines.  
So may I ask why this happens and how can I get all of them "smaller" like the first two ones and how can I get all of them "bigger" like the third bullet line?

Thanks

![confluence question.png](https://community.atlassian.com/t5/image/serverpage/image-id/132774i2B7C3BF39B03A66C/image-dimensions/221x325?v=v2 "confluence question.png")


Answers:
author: Brant Schroeder
body: [@Marius David](/t5/user/viewprofilepage/user-id/4287488)

Are you copying and pasting the information from somewhere? Does the image have some extra white space at the bottom of it. If you use the same image over and over does it occur?
How do I remove header and footer from pages? It appears on every single pages on our project space.
Asked by Winnie Layardi:

![Screenshot 2021-03-03 at 6.50.01 PM.png](/t5/image/serverpage/image-id/132773i0A83371A483B8219/image-size/large?v=v2&px=999 "Screenshot 2021-03-03 at 6.50.01 PM.png")


Answers:
author: Jeremy Brooks
body: There are header and footer settings at both the global level and within individual Spaces. Global settings require an organization admin, but individual Space admins can also edit Look and Feel.   

++Specific Space++ :  
"***Space Settings"** --\>**"Look and feel"***   
++Global (all Spaces. admin-only)++ :   
***Settings** (top-right gear)--\> "**LOOK AND FEEL"** --\> "**Header and footer"***


author: Michael Andolfatto
body: Hi [@Winnie Layardi](/t5/user/viewprofilepage/user-id/3228725) ,

There is a global header \& footer than can be set within Confluence Cloud. You'll need someone with administration privileges to access it, but it can be found in **Settings** (top-right cog wheel)**\> Header and footer**(under Look and Feel)


Tags: cloud

confluence-cloud
REST API - Mark user notifications as read
Asked by tmarwen:

I am currently working on an integration to provide (important only) details of Jira tickets and all interactions on those for users using Jira Webhooks and REST APIs.  

Everything is working fine but whenever the (my) application user interacts with a Jira resource from within the application, I would like to delete (or mark as read) the respective notification (UI notification in the Jira dashboard).

<br />

To illustrate through an example:

- "User A" log-in to the (third-party) application

- "User A" authorizes the (third-party) application to access its Jira resources (through OAuth) and the web-hooks are set up to receive comments on Jira projects the user is part of

- "User A" reports a ticket on Jira (or through REST API using the third-party application integration)

- "User B" comments on the ticket in Jira

- The webhooks is triggered and the third-party application receives and displays the created comment within a sandbox (or feed) to "User A"

- "User A" opens and views the comment **=\> At this step the comment should be marked as read and removed (or un-marked) in the user Jira dashboard so whenever he opens up Jira he don't have to go through the same notification subject again.**


Answers:
author: tmarwen
body: I mistakenly reported the issue on the wrong product. Will report under *Jira* or *Jira Software*.


Tags: cloud

comment

jira

notification

rest

webhook
? ????? ????????? ?????????? ????????? ???????????? ???????
Asked by it planeta:

? ????? ????????? ?????????? ????????? ???????????? ???????. ?????? ??????? (? ??????? "??????" ? "??????????????") ???????????? ?????? "? ??????????? ????????" <http://prntscr.com/10bu9tv> ; <http://prntscr.com/10bub1z1>  
???? ??????? ? ?????? ???????? "????????", ?? ??? ????????????? ? ???????? ??????? ???? ? ??? ??? ??????????? <http://prntscr.com/10buen1>  
?????? ?????? ?????????? ?? ???????, ?? ?? ???????, ? ?????? ? ????????? ?????????? (?? ?????????????? ?? ?? ????/??????? ?????? ?????????). ?????? ???????? ? ??????????, ??????? ?? ??????????????? ? ??????? ?????????? ????/??????? ? ? ???, ??????? ???? ?????????? ?? ?????? ???????????? ? ??????. ?????????? ??????????????? ??????? ?? ??????? ????????, ???? ???????.  
??? ??? ?????? ??????????????, ??????? ??????? ?????????? ? ??? ?? ???????. ??????? ???????!


Answers:
author: Brant Schroeder
body: [@it planeta](/t5/user/viewprofilepage/user-id/4286750) Were you able to resolve this issue? The screenshots you shared are no longer visible so I am not able to see what is actually happening. Did you review this KB <https://confluence.atlassian.com/confkb/unknown-attachment-error-in-confluence-server-and-data-center-7-12-and-earlier-1063179837.html>


Tags: attachment

confluence-server

server
Page Property Report filtering text, links and status
Asked by Marc Frei:

Hi

We are using confluence cloud and trying to get the page property report to work.

I made pages with properties title, persona, application, version, priority, status (all as simple texts).

With the page property report i can filter the values for persona, application and version (with the filter "including text" and values like "Version=V1". Filtering priority or status does not work.

In the beginning i wanted to use links and status for some properties but that did not work also.

Is there any documentation / tipps how to use the page property report with filters? Do the text filters work for properties?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Marc Frei](/t5/user/viewprofilepage/user-id/4287342) ,

You'll need additional apps to filter Page Properties Report tables, for example, [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview).

You may [check here](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+the+app+with+the+Page+Properties+Report+macro) how to filter, aggregate and visualize your Page Properties Report macro.


author: Marc Frei
body: [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) Thx for your reply. Why do i ++need++ additional apps for this? The Page Properties Report is a standard component of confluence and allows to filter some values (in my example the "Version"). Is it broke and will not be fixed?

comments: author: Katerina Kovriga {Stiltsoft}
body: Maybe I didn't get the case then - I decided that when you collect your Page Properties Report, you have columns with statuses (Status Macros) and priority (emojis). But you don't want to show all the rows, so you need to filter your table.


author: Marc Frei
body: Yes, that was my wish at first. But even with plain text the filters do not work properly.

An example:

My page properties:

* Title: Hanna does this and that
* Version: V1
* Status: New

All values are entered as "plain text".

When i use the page properties report i can add a filter "include text". This works great for Version ("Version=V1") but does not work for status ("Status=New").


author: Katerina Kovriga {Stiltsoft}
body: In your example I really can't see what is the difference between the two values - try to raise a support ticket for Atlassian.


author: Marc Frei
body: [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) thx for your time and effort!


author: Stefan Homma
body: Hello Marc, have you found a solution in the meantime?


author: Marc Frei
body: Hi Stefan. At the moment i am working with textfilters without =. Example "Version V1". Be aware that this also searchs the textbody of the page and does not support the search for phrases.


Tags: cloud

confluence-cloud
Butler: Move Due date by Custom Field Value Days?
Asked by Irakli Chkhetiani:

SETUP:  
1. List RECURRING contains tasks that repeat after some time.  
2. List ACTIONS contains tasks that currently can be done.

<br />

PROBLEM:  
I want cards in the RECURRING list to copy in ACTIONS when they're due in one day or less, and the due date of the card in the RECURRING to move by {custom field value} days.

<br />

MY "SOLUTION":  
I have seen some scripts that use custom field value, but all Butler Gives me is their custom interface. I haven't found a way to write scripts by hand.  
The closest I have come to the solution is to add buttons for each NUMBER of DAYS and click the button manually.


Answers:
author: Dario B
body: Hello [@Irakli Chkhetiani](/t5/user/viewprofilepage/user-id/3070221) ,

This question has been opened for Confluence Cloud, however, reading the provided problem description it looks like you are actually talking about [Butler for Trello](https://help.trello.com/article/1198-an-intro-to-butler).

If this is the case please let me know, so that I can move this question to the right collection. Otherwise, please provide more details.

Cheers,  
Dario


Tags: butler

trello
Is Confluence available under Jira Service Management portal?
Asked by Printronix Support APAC:

Hi Team,

Currently external partners are given access to log into partner portal, with options made available to them such as service tickets. However, we need to confirm if Confluence can be made available when external partner log into the portal? Is there a way to link portal in service management with Confluence option?

Thanks,

Printronix team


Answers:
author: Ang?lica Luz
body: Hello [@Printronix Support APAC](/t5/user/viewprofilepage/user-id/1778695),

Thank you for reaching out to Atlassian Community!

It's possible to link a Confluence space to a Service Management project, so customers will be able to view articles in the customer portal.

The articles will be available for any customers with permission to the project.

For more details, please check the documentation below:

* [Set up a knowledge base so customers can serve themselves](https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/)

If you have any other questions regarding this matter, please let us know.

Kind regards,  
Ang?lica


Tags: cloud

confluence-cloud
draw.io??????
Asked by ?? ??:

????????????

draw.io???????/????????????????

Confluence?Free???????(????)????????????draw.io????????????Free???Marketplace?draw.io???????????????draw.io??????????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

????????????????????????????????????????????????????????????????  
Free ????????????????????????????????????????????

Marketplace ?? drow.io ???????????????????

* [draw.io Diagrams for Confluence](https://marketplace.atlassian.com/apps/1210933/draw-io-diagrams-for-confluence?hosting=cloud&tab=overview)

??:

* [Confluence Cloud ??????????? ????????](https://support.atlassian.com/ja/confluence-cloud/docs/migrate-a-confluence-cloud-site-to-an-existing-cloud-site/)
* [Confluence Cloud ????????????](https://support.atlassian.com/ja/confluence-cloud/docs/import-a-confluence-cloud-space)

comments: author: ?? ??
body: ?????????????drow.io??????????


Tags: cloud

confluence-cloud

language-ja
insert XAML hyperlink control into KB articles
Asked by Phillip C:

Hi,

I essentially want to place these code snippets from Microsoft onto KB articles im creating so users can easily click to navigate to settings areas on their machines - [Launch the Windows Settings app - UWP applications \| Microsoft Docs](https://docs.microsoft.com/en-us/windows/uwp/launch-resume/launch-settings-app)

I cannot find anything/anywhere so far where i can insert this onto the KB article. Anyone have any tips for this?

Thanks,  
Phill


Answers:
author: Brant Schroeder
body: [@Phillip C](/t5/user/viewprofilepage/user-id/4276845)

Confluence does not have anyway to render the XAML other then a code block so I am not sure how it would work.


Tags: cloud

confluence-cloud
Is there a way to view signed up currently licensed users
Asked by Livio Sartori:

We have a confluence server license and when I look at the license details it displays the following

Licensed Users X (Y signed up currently) Learn More

Is there a way to get a list of the Y users. The help page is good but it did not provide the answer I needed


Answers:
author: Livio Sartori
body: Thank you to Atlassian confluence support, they have a great article how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html I wish I had found this first if gives me exactly what I needed

If you're running Confluence 7.0.2 or later, you can write the list of licensed users to the application log.

1. in general Configuration go to Logging and Profiling

2. add an entry for com.atlassian.confluence.user.DefaultUserAccessor and set the level to DEBUG

3. tail -f \<path\>/logs/atlassiam-confluence.log

4. Go to the General Configuration and select License Details

5. Under license users choose refresh and you will see a list of users that make up the license count


author: Aziz Rashid
body: I have the same issue with my Jira software. I registered 10 users and deleted 6 others and i cant register new user. The system prompt i have reached maximum user license

Anyone out there have similar problem and maybe able to help?


Tags: confluence-server

server