youngmon/atlassian-qna huggingface dataset:
Can't add a label to a card that's due in a certain time frame when a comment is posted
Asked by Zach Johnson:

I have this rule setup: when a comment starting with "Received" is posted to a card due in more than 1 days, set the due date in 24 hours, add the red label, to the card. I can't seem to get the automation to run and it's due to the advanced card rules I am using. I don't know why it's not running.


Answers:
author: Mutya A
body: Hi Zach,   

I've setup the rule based on your description:

<br />

![2023-10-20_18-00-10.png](https://community.atlassian.com/t5/image/serverpage/image-id/287412iA7CBA610F2C9D6C4/image-size/large?v=v2&px=999 "2023-10-20_18-00-10.png")

I can confirm that this rule works for cards that have due dates more than 1 day. This rule won't run for cards with no due dates.

Hope this helps! Let me know if there is anything that I'm missing here or if you have any more questions.

-----  
If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.
estou querendo contratar os servi?os e nao estou conseguindo nenhum contato
Asked by Marcio Amaury Pereira Oliveira:

estou precisando contratar os servi?os para minha empresa e nao estou conseguindo


Answers:
author: Sal
body: Oi [@Marcio Amaury Pereira Oliveira](/t5/user/viewprofilepage/user-id/5344305)! Eu vi que tu j? entrou em contato com a gente recentemente sobre essa quest?o, e eu vi que a minha colega chegou a responder sobre o a tua quest?o. Nesse caso, eu gostaria de te pedir que continuasse a sua conversa atrav?s do teu ticket, que iremos te ajudar da melhor forma poss?vel. Obrigado!
Is there a way to combine several cards into one card?
Asked by sybenton:

I want to convert several cards into one card so I can then combine several lists into one list. Is there a way to do that?


Answers:
author: David Bakkers
body: > "Is there a way to do that?"

Yes.

1. Export all the information about all the cards into a CSV file.
2. Open the CSV file and merge all that information together.
3. Import that CSV back into Trello into a single card.


author: Rodolfo Moreira
body: Hi sybenton, Welcome to the Atlassian community! I hope you're enjoying Trello.

Right now, that feature isn't available within Trello. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process [here](https://blog.trello.com/feature-requests-unite-support-and-product).

If you'd like to see our latest features and future releases you can take a look at our [roadmap](https://www.atlassian.com/roadmap/cloud?selectedProduct=trello). Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions or concerns, and have a great day.
Time tracker Trello available in free version
Asked by suresh sriman:

Am doing Trello to manage my distribution services business i need to track actually how much time consuming for a order but am using Trello in Free version is there any possibility to complete my plan


Answers:
author: Gaurav Kataria
body: There are lots of Power-Ups that offer time tracking functionality. This article compares many of them <https://www.bluecatreports.com/trello-reporting/time-tracking/>


author: Genti Tola
body: [Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list) for Trello provides time tracking capabilities as mentioned above at a fraction of the price of the above mentioned solutions :)

Cheers!


author: marin
body: As Gaurav said above, there are many power-ups that provide Time Tracking capabilities. They are all very different and cover different needs. If you are a service business, we reviewed only some of them here that cover the service / agency type business cases: <https://assista.io/blog/the-best-time-tracking-powerups-for-trello/>
Users assigned to checklists are not notififed
Asked by Marty Carver:

We are a premium user and use Checklists on nearly every card. The documentation says that you should receive notifications for Advanced Checklists if:

* You are assigned to a checklist item
* A due date is added or changed on a checklist item you are assigned to
* A due date is coming up or past due for checklist items you are assigned.

None of these are happening for us. Is anyone else experiencing this?


Answers:
author: Nout Boctor-Smith
body: Was this issue ever resolved? I believe we're seeing the same thing.

comments: author: Sal
body: Hi [@Nout Boctor-Smith](/t5/user/viewprofilepage/user-id/5365255)! If you're experiencing the same issues, please raise a ticket with us at <https://trello.com/contact#>; we'll be happy to help!


author: Sal
body: Hey [@Marty Carver](/t5/user/viewprofilepage/user-id/5017476)! I saw you've already raised a ticket about this issue with us. That said, we'll continue discussing this problem you're experiencing with checklist notifications through your open ticket. I appreciate your understanding.


Tags: checklist

email

notification

user
I'm unable to open a Trello board in my Teams application
Asked by Fran?ois Turcotte:

I'm unable to open a Trello board in my Teams application.  
When I open my board, all I get is a blank page. In the top right-hand corner, I see Logout as if I were already logged in.  
If I click on Logout, I get this error message:  
{"message": "CSRF detected", "error": "REQUEST_CSRF_ERROR"}

How can I correct this problem?


Answers:
author: Sal
body: Hey [@Fran?ois Turcotte](/t5/user/viewprofilepage/user-id/5344058)! Our team became aware of this problem with MS Teams a few days ago, and we recently released a fix that should fix the problem. So try logging out from Trello directly from MS Teams, log back in, and see if you can access your Trello board afterward. Let me know how it goes for you.

comments: author: Fran?ois Turcotte
body: Hi, now the disconnection works, we no longer have the error message {"message": "CSRF detected", "error": "REQUEST_CSRF_ERROR"}, but when reconnecting, the page always remains blank.

Thanks


author: Sal
body: Do you have a screenshot of this error you're experiencing [@Fran?ois Turcotte](/t5/user/viewprofilepage/user-id/5344058)? If you do, please send it, and I can take a look at it.


author: Fran?ois Turcotte
body: ![Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/287349iDFB2D04E215670D6/image-size/large?v=v2&px=999 "Trello.PNG")

Hello, here it is


author: Fran?ois Turcotte
body: Do you have any idea why I only get a blank page when I install and log in to Trello for Teams, I'm using Teams version 1.6.00.27573


author: Sal
body: Try removing the board from MS Teams [@Fran?ois Turcotte](/t5/user/viewprofilepage/user-id/5344058), add it back to your MS Teams channel, and let me know how it goes for you.


author: Fran?ois Turcotte
body: Hello, I removed the board, I added it again and I got the same result![Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/288044i934FD28053543B09/image-size/large?v=v2&px=999 "Trello.PNG")

Thanks


author: Sal
body: I'm sorry these suggestions worked for you, [@Fran?ois Turcotte](/t5/user/viewprofilepage/user-id/5344058). Would you mind opening a ticket with us at <https://trello.com/contact#> and adding all this information and the steps we've done so far? This way, our team can continue from where we left off on your community post. I appreciate your understanding!
Affichage des cartes
Asked by Jerome Galand:

Bonjour,

Je d?bute sur l'outil, mon niveau de maitrise est donc tr?s faible. J'ai cr?? un tableau et je souhaiterais pouvoir personnaliser les cartes avec un fond clair, car elles sont actuellement sombres et je ne trouve pas cela pratique. Je ne vois que la modification de la couverture.

Merci de votre aide


Answers:
author: Nathan Smith
body: Hey [@Jerome Galand](/t5/user/viewprofilepage/user-id/5343968)

The background color of cards in Trello is dependent on whether Trello's using the Light or Dark theme.

You can switch to the Light theme to lighten the color of cards using these steps: :)

1. Click on your profile icon in the top right corner of Trello
2. Click on **Theme**
3. Select **Light**
Slack app doesn't create cards
Asked by Olga Zakrevska:

Hi there!

I have an issue --- the Trello app in Slack is connected, the board is linked, the list is linked, but neither */trello create* nor */trello add* even typed in chat with the app doesn't create a card in Trello list or board. What can be wrong in my case? Thnx!


Answers:
author: Luciana Munhoz
body: Hello Olga! Welcome to Trello community!

Mmmmmm... that looks weird indeed. Have you [invited](https://support.atlassian.com/trello/docs/the-trello-app-for-slack/#:~:text=for%20Slack.-,Bot,-When%20a%20link) Trello to your Slack channel?  

Because [@Trello](/t5/user/viewprofilepage/user-id/3183622) will not automatically join any channels on its own. You can link Trello to your channel by typing**/invite [@Trello](/t5/user/viewprofilepage/user-id/3183622)** to the channel.

In case you've already done that, I'll kindly ask you to open a ticket our support through the [contact form](https://trello.com/contact) so a further investigation can be done.

Hope that helps!


Tags: slack
Is there an overview of the capacity of the team members?
Asked by Fani Lehner:

I am new to trello and in order to be able to plan all projects correctly, I need an overview of the capacity of the individual people in the team.  
Is there a power-up for this?


Answers:
author: Christl_Email for Trello
body: Hi [@Fani Lehner](/t5/user/viewprofilepage/user-id/5343938)?

Christl here from the [Email for Trello Power-Up.](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard) Welcome to the community!

A few options that come to mind:

- [Dashcards Power-Up](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards) (it's free). Great visual tracker! It allows you to filter and track any set of tasks.

- [Swimlanes Power-Up](https://trello.com/power-ups/622f0650eda2213318a6fdee) (also free). Allows you to change the board view. If you group by member it will show cards assigned to the member. Check out this [how-to article](https://www.sendboard.com/blog/swimlanes-helpdesk-workflow) for a quick overview.

- Trello's built in [filter feature.](https://support.atlassian.com/trello/docs/filtering-for-cards-on-a-board/) You can filter cards by members.

You could play around with these to see what works best for you. Hope that helps!

comments: author: Fani Lehner
body: Thank you very much for the answer which helps me. ?
Why is my board automatically adding new lists?
Asked by Kelsey Danks:

I've just jumped into a company Trello board and there seems to be a setting in place which is automatically creating a list with the persons first name when they are tagged in a ticket. It's causing all sorts of issues with notifications so I'm trying to find a way to turn it off - There's no automations pertaining to it, nor any powerups that I can see influencing this (Gdrive, advanced search and countdown). If I archive the list and make a new ticket and tag a person, the list is created anew (or reappears)  

My tickets are not automatically creating a personal list which makes me think that this is something that people have been added into. Any ideas of what might be causing this would be greatly appreciated!


Answers:
author: Rodolfo Moreira
body: Hi Kelsey, Welcome to the Atlassian Community! I hope you're enjoying Trello, and I'm sorry to hear about your issue.

Even though you said, there is no automation. One possibility is that there is automation in place that is only visible to some members of the board.

To check for this, you can look at the board's last activities. This will show you who has been making changes to the board recently, like creating new lists.

![activity session](https://images.ctfassets.net/zsv3d0ugroxu/5846ubd06r9Sm2zB4VLXz2/2a224203a7dae977d12b9ce8a978b3bc/Activity_session)

![screenshot_RightSideBoardMenuActivitySection](https://images.ctfassets.net/zsv3d0ugroxu/5tURAAEPJiMOC340NSoEG0/77aed4e826f1641b6830cacec7b0d94f/screenshot_RightSideBoardMenuActivitySection)

If you see that a member is creating the lists, you can ask them if they have any automation rules in place. If they do, you can see if they would be willing to share those rules with you so that you can understand what's happening.

Another possibility is the Power-Up you're using on the board.

I hope this is helpful! If you're still having trouble, feel free to [submit a new ticket](https://trello.com/en/contact#/) with us, we'll be happy to investigate that together.
I accidentally permanently closed a board, is there any way to get it back?
Asked by chekresh_bharos:

Unfortunately I misunderstood the function. Does anyone know if there is any chance I can get the board back?


Answers:
author: Gaurav Kataria
body: You can reopen a closed board. Directions here: <https://support.atlassian.com/trello/docs/reopening-a-closed-board/>

comments: author: chekresh_bharos
body: Thanks for the link! Is this also the case with permanently closes boards?
Hi, We are new to Trello and want to add trello as product to our organization
Asked by Ajay Bommisetty:

Hi, We are new to Trello and want to add trello as product to our organization


Answers:
author: Carolina Lopez
body: Hi Ajay,  

I'd suggest checking out the [Getting Started Guide](https://trello.com/guide), which is a great illustrated how-to guide for getting started with Trello, we also have recorded [webinars](https://trello.com/webinars) that you can watch.

Sometimes, one of the best ways to get started with Trello is to see how other people are using it to gain perspective on their own projects. I'd recommend checking out this list of [inspiring boards](https://trello.com/inspiration) and our [Trello Workspace Playbooks](https://trello.com/teams).  

Let me know if you have any questions.

comments: author: Ajay Bommisetty
body: Hi Carlonia,

Thanks, for your prompt response.  
But we are looking for how to integrate Trello with Jira


author: Carolina Lopez
body: Hi Ajay,  

You can use the Jira Power-Up or create automations after connecting Automation with Jira. You can find the functionalities and instructions to setup the features here:

<https://support.atlassian.com/trello/docs/using-the-jira-power-up/>  
<https://support.atlassian.com/trello/docs/using-the-jira-and-slack-integrations/>

Let me know if this brings any additional questions.
How do I remove a request for trello in teams
Asked by Marte Ebbesberg:

Hello

I was not able to log into my Trello app through my teams due to not being able to find out where my password got sent. So I sent a request..

Well, now I have found my password, but I am now still not able to log into the app because it still has a pending request.. how do I remove the request?

Regards, Marte


Answers:
author: Tapiwa Samkange
body: Hi [@Marte Ebbesberg](/t5/user/viewprofilepage/user-id/5343532) - I have a similar challenge. It looks like a way to remove the pending request in Trello is, navigate to the Members section:

1. Go to the Pending list
2. Add the user to the workspace by clicking on the 'Add to workspace' button next to the pending request (that is the only option displayed)
3. Go to the Workspace members list
4. Remove the user by clicking on the 'Remove..' button next to the user's name

Hoping this helps.


author: Sal
body: Hey [@Marte Ebbesberg](/t5/user/viewprofilepage/user-id/5343532)! Which pending request are you referring to? Do you have a screenshot of this request you submitted on MS Teams? Thanks!
trello Info to Blue Cat Forms and back to a trello card?
Asked by Heather Hicks:

Is there is a way for blue cat forms to pull in the info set up on the Trello card TO the form I set up (ie., dates of an event) and then update the other information when the recipient fills it out?


Answers:
author: Humashankar VJ
body: Hi [@Heather Hicks](/t5/user/viewprofilepage/user-id/5328930)

Trello and Blue Cat Forms dont currently allow two-way data sync in the way you described

* **Trello focuses** on card creation and management within a board.

It doesn't have built-in functionality to pre-populate forms with card data

* **The Blue Cat** Forms Power-Up for Trello excels at creating forms that submit information and create new Trello cards based on user input.

It cannot pull existing card data into the form itself.

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**
To Do I Copy Customer Field to Cards Created From List?
Asked by Robyn DiStefano:

How do you copy a text custom field from the card that contains a checklist, when using automation to create cards from a checklist?

For example:   
List: New  
Card: Client 1  
Custom Text Field: Illinois  
Checklist: To do (Task 1, Task 2, Task 3)  

Creates individual cards on  
List: To Do Tasks  
Card 1: Task 1  
Card 2: Task 2  
Card 3: Task 3

How do I copy "Illinois" customer text field on the individual cards created above?


Answers:
author: Nathan Smith
body: Hey [@Robyn DiStefano](/t5/user/viewprofilepage/user-id/5129374)

With automation in Trello, we don't have a way right now for you to copy the custom field from one card to another - although this is something I've passed your interest in onto our team for consideration. :)

It could be worth exploring the 3rd Party Power-Ups available for Trello see if any of the automation Power-Ups are able to do this for you. Here's a link where you can view these - <https://trello.com/power-ups/search?q=automate>

comments: author: Robyn DiStefano
body: Thank you [@Nathan Smith](/t5/user/viewprofilepage/user-id/4510456) ! I appreciate your response.


Tags: checklist

custom-field
no access to the account
Asked by Zhaxylyk Sikhimbayev:

Hello,

My name is Zhaxylyk. Friend of mine from Russia cannot access his account. So he asked me to help him.

He has got lots of valuable information to him in Trello. However, he cannot access his account.

Could he have the access or if there would be no access, then, could you give him a one-day access/data back up so he can at least take the information out of the Trello?

His account: \<removed\>

I am enclosing the screenshot from Trello that he sent me.

With best regards,

Zhaxylyk.


Answers:
author: Oliver S
body: Hi Zhaxylyk, welcome to the community.

For privacy reasons, I've removed the sensitive information (email address) included in the post.

I can see that you submitted a ticket with us. I can see a request has been submitted to reenable the account for 48 hours. Please [follow along with the ticket](https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2625591) (to view, make sure you're signed in with the account you used to submit the ticket) for updates, and the team will advise once temporary access has been granted. :)
My comments are creating new random cards. Why?
Asked by Matt Chadwick:

All of a sudden my comments are creating new cards. What is causing this?

How do i fix it?


Answers:
author: Gaurav Kataria
body: We have identified the root cause and working on fixing it soon. See this thread <https://community.atlassian.com/t5/Trello-questions/How-to-prevent-Trello-from-creating-new-cards-for-each-new/qaq-p/2506383#M83678>


author: G subramanyam
body: Hi [@Matt Chadwick](/t5/user/viewprofilepage/user-id/4225504) welcome to the Atlassian community.

My thoughts: The chances are your Trello admin might have added power up's? It's also good time to revisit if any automation rule is enabled.

comments: author: Matt Chadwick
body: There's no new Power Ups and no new automations that should cause this.

I'll double check. I see on another thread that it's not just me.
Official Card Counter Trello with Totalizer
Asked by Luciano Pizatto:

Boa tarde a todos,

Official Card Counter Trello with Totalizer est? ativo para vcs?  

Notei que alguns dias est? extens?o n?o est? funcionando.

Att.


Answers:
author: Renato Borges
body: Ol?, Luciano.  
Estou com o mesmo problema.  
Ali?s, nenhuma extens?o do Chrome para o Trello n?o est? funcionando.  
Testei muitas e em v?rios computadores diferentes.  
Uma pena, ainda n?o sei o que ?


author: Katia Gargano
body: Bom dia! Para mim tamb?m n?o est? funcionando. Eu s? consigo visualizar o n?mero do cart?o na URL.


author: ALPHACOLOR_TRELLO
body: Bom dia,

a minha extens?o tamb?m parou de funcionar no dia 19/10, entrei em contato com o Trello e eles informaram que n?o tem a??o sobre a extens?o, pois n?o ? deles, disseram que preciso entrar em contato com o criador da extens?o, mas n?o sei como fazer isso, se conseguirem alguma resposta ou resolu??o do problema me avisem
How come it just has a spinning disk when trying to login from my phone and tablet?
Asked by Gateway Drive LTD:

I can login from my laptop but not my phone or tablet. It just has a spinning disk near the password field. These devices have not yet accessed Trello before but do have the apps downloaded.


Answers:
author: Mutya A
body: Hi there,

Sorry to hear that you aren't able to login to the mobile or tablet app. If you are using iOS devices, from the displayed error message please try activating Javascript as described here:

<https://www.whatismybrowser.com/guides/how-to-enable-javascript/safari-iphone>

And also, the mobile app login authentication for the app happens via the browser. Enabling cookies for your default browser usually resolves the issue just as explained below:

ON Safari

* Open the Settings app, scroll down, and select Safari.
* Under Privacy \& Security, make sure Block All Cookies is turned off.
* You may need to restart Safari for these settings to take effect.

Check Apple's documentation for more about [cookies in Safari](https://support.apple.com/en-us/HT201265). If you have any more questions please don't hesitate to reach back to us.  

Let me know how you go with this.   

-----  
If this post ***helps*** your query, then please consider **Accept answer** to help the other users find it more quickly.
Filter not working
Asked by Rodrigo Sibin:

I have the filter On marking to show only the cards thar I'm MARKED, but when people create a new ones, even if I'm not marked they appear to me.


Answers:
author: Rodolfo Moreira
body: Hi Rodrigo, Welcome to the Atlassian community! I hope you're enjoying Trello.

Recently, we experienced a minor glitch with our filter feature, but we're glad to inform you that it's been resolved. Could you please refresh your page and check if you're still encountering the issue?

If you do, no need to worry! Please [submit a new ticket](https://trello.com/en/contact#/), and we'll dive into the problem.
Bamboo 6.3.1 Task -Add Maven 3.x configuration using java
Asked by Sabarish:

Hi I'm using Bamboo Specs for creating plans in automated manner. So how can I add maven 3.x configuration in Tasks using Java code.


Answers:
author: Steffen Opel _Utoolity_
body: This can be achieved with the [Task: Maven](https://docs.atlassian.com/bamboo-specs-docs/6.3.1/specs-java.html#task-maven) Bamboo Specs syntax for Java, for example:

    MavenTask mavenTask = new MavenTask()    .goal("clean install")    .hasTests(false)    .version3()    .jdk("JDK 1.8")    .executableLabel("Maven 3.2");

comments: author: Sabarish
body: Hi,

Thanks for the assistance. When I'm using this it throws error like

**Maven task: Can't find executable by label: 'Maven 3.x'. Available values: \[\]**

How can I resolve this in code?


author: Jeyanthan I
body: The best way is to define executables from the UI as described [here](https://confluence.atlassian.com/bamboo/viewing-your-executable-capabilities-289277165.html).

Go to \*Overview -\> Executables\* and check if the respective agent's Maven installation location is defined right.


author: Sabarish
body: Thanks, it works!!! Is there any alternative to set executables from code?


author: aliasgarbaldiwala
body: Hello, does Bamboo have a plugin for the Laravel framework?