youngmon/atlassian-qna huggingface dataset:
Search Operator for team?
Asked by m4g005:

I am part of multiple teams and would like to search cards by team. Is there an easy way to do this? It does not seem to be on the [search operator list](https://help.trello.com/article/808-searching-for-cards-all-boards).


Answers:
author: Iain Dooley
body: [@m4g005](/t5/user/viewprofilepage/user-id/2558748) you can do this with the API, here's a chunk of code that you can run in BenkoBot:

<https://gist.github.com/iaindooley/365dd55f94fdb1e3e3f121ef6ba35ac8>

just authenticate here then copy and paste the code and update the team name and search term -- the search term is the same format as the normal Trello search:

<https://app.benkobot.com/>

comments: author: m4g005
body: Thanks [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) . Looking at the script and benkobot... I need to figure out how to integrate into my boards.

What I would really like is an operator like

```
team:[my team]
```


author: Iain Dooley
body: [@m4g005](/t5/user/viewprofilepage/user-id/2558748) yep, that doesn't exist though ;)


Tags: feature

search
I've been invited to a board but I can't write
Asked by Clau Guti?rrez:

I've been invited to a board but I can't have any sort of interaction, I can't comment, or create cards, or add material, nothing. Everything is greyed out.  

Trello randomly asked to create a board, I did... nothing.  

The admin has sent me several invitations and nothing.  

What can I do?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Clau Guti?rrez](/t5/user/viewprofilepage/user-id/4229234) ,

Welcome to the community!

If you have newly joined Trello then Trello will suggest you create a board but that's totally up to you where you want to create new boards or work on the invited boards only!

The board in which you have been invited, the admin might have given you the observer permission that is why you can do any sort of interaction

OR

the board might be public and the admin or any other member of the board has shared the link with you so that you can only view the board!

Regards,

***Soumyadeep***


Tags: board

invite
Are there people I can speak to on the phone?
Asked by Clara Kitongo:

I need an answer from a live person at Trello. How can get this support?


Answers:
author: Michael Pryor
body: As far as I know Atlassian only offers phone support for Enterprise level support packages: <https://www.atlassian.com/enterprise/support-services>

comments: author: Clara Kitongo
body: Thanks Michael


author: Amy Boles
body: Hi Michael.

My company uses Enterprise and we have had an absolute TIME getting things moving. The personal support/customer service seems to be deeply lacking. Do you know if this is what we can expect going forward?
Change appearing of Trello board via a Power-Up
Asked by Dominic P.:

Some power-ups from Trello Inc. are able to change the appearing of elements on the board, e.g. the cards using the [card aging power-up](https://trello.com/power-ups/55a5d917446f517774210012).

![card appearance.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/126239i2AA430990F604243/image-size/large?v=v2&px=999 "card appearance.jpg")

Do I miss something in the [trello power-up documentation?](https://developer.atlassian.com/cloud/trello/power-ups/) I thought that one could apply styles only to your own iframes, e.g. your modals, pop-ups etc. but not change the styling of the Trello board itself.

Or is it because Trello Inc. itself is using another framework for their own power-ups?


Answers:
author: Felix
body: Hey [@Dominic P_](/t5/user/viewprofilepage/user-id/4213041)

You didn't miss anything, the Card Aging power-up (among some others, like Maps) don't use the public power-up framework, but are built into the Trello client, so that they can manipulate the card's styles.

Felix

comments: author: Dominic P.
body: Hi [@Felix](/t5/user/viewprofilepage/user-id/853253), thanks for your quick response. Ok, that's why. This would make for a very powerful feature for the Trello power-up framework to be able to customize the styles of the board itself or register some custom callbacks on the existing elements...


author: Travis Hamera
body: My support on this too. I create "private" powerup for my team and would love the ability to add UI elements to trello that support our processes and style. We could really use the ability to consistently add visual cues for our users.


Tags: card

css

power-up

style
Adicionar mais de uma data de entrega por cart?o
Asked by Johni Tobias Gutbier:

Gostaria de ter mais de uma op??o de data de entrega por cart?o, ou se poss?vel adicionar data de entrega a um item do check list.  

Tem algum power up que posso ter esta funcionalidade ou algo semelhante?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Johni Tobias Gutbier](/t5/user/viewprofilepage/user-id/4229140) ,

Welcome to the community!

Please have a look at this article/documentation

<https://help.trello.com/article/942-how-to-use-advanced-checklists-to-set-due-dates-and-add-members-to-checklist-items>

I hope it will solve your issue!

Regards,

***Soumyadeep***

comments: author: Johni Tobias Gutbier
body: Legal!! Isso mesmo que estava Procurando.  

Mas somente para os planos **Business Class e Enterprise.**Por acaso tem algum power up que me permite fazer a mesma coisa na conta gratuita?


author: Soumyadeep Mandal - SaM
body: Hi [@Johni Tobias Gutbier](/t5/user/viewprofilepage/user-id/4229140) ,

Advanced Checklists is only available in Trello Business Class and Trello Enterprise, which you can now try free for 14 days to see if you'd like to maximize Trello

<https://blog.trello.com/advanced-checklists>

Regards,

***Soumyadeep***


author: Johni Tobias Gutbier
body: Obrigado irei Analisar!


author: milynnus
body: [@Johni Tobias Gutbier](/t5/user/viewprofilepage/user-id/4229140)

A client has some what similar requirements. It is already using the due date and had to find a second date field and had to make it trigger some activity.

I do not remember see a trigger around an item due.
How to connect Trello and Slack users ?
Asked by Julienepigenelabs:

When I mention someone on trello, I want the butler to post a message on slack that describe it and that is mentionning my trello user but with the slack mentionning for him to be notified on slack.   
How can I achieve that ?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Julienepigenelabs](/t5/user/viewprofilepage/user-id/4228890) ,

Welcome to the community!

You can have a look at these links

<https://trello.com/en/platforms/slack>

<https://zapier.com/apps/slack/integrations/trello>

<https://automate.io/integration/slack/trello>

<https://slack.com/intl/en-in/help/articles/231967387-Trello-for-Slack>

Regards,

***Soumyadeep***


author: Erin Burke
body: Hi [@Julienepigenelabs](/t5/user/viewprofilepage/user-id/4228890) ! I'm a PM on the Product Integrations team and we'd love to chat with you, you can reach out to me via email at eburke@atlassian.com :smile:


Tags: butler

slack
Automatically move a completed card to a certain list
Asked by Johanna Svantesson:

I try to find a command moving a card marked as complete to the next list ("Done"). The Due date hasn't passed but I have completed the card and would like it to move automatically. Can't find it in Butler.

Thanks!

Johanna


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Johanna Svantesson](/t5/user/viewprofilepage/user-id/4228872) ,

Welcome to the community!

In this case, you can use a butler rules!

Use labels "*when label done is added move the card to done list*"

<https://blog.trello.com/butler-power-up-trello-automation>

Regards,

***Soumyadeep***

comments: author: Johanna Svantesson
body: Thanks! I thought I had looked through all the rules and couldn't find the one matching what I needed. But now I did. "when the due date is marked as complete in a card by anyone, move the card to the top of list "Done".

Best regards,

Johanna
I cant seem to log in
Asked by Trisha McQuade:

I type my user name in trello log in and it takes me straight to Atlassian as usual. I type my password in and I takes me to the Atlassian web page and asked me to log in again which I do and get the same issue.

I also haven't been receiving notifications either for the last few week.

I have changes my password, but i still cant log in.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Trisha McQuade](/t5/user/viewprofilepage/user-id/4228815) ,

Welcome to the community!

You can clear cache \& data from your app/browser. (Make sure everything is saved and backed up from the browser). make sure not to use any extensions on your browser like adblocker.

Then try to login into your account!

If your problem still exists you can ask Trello support [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***

comments: author: Trisha McQuade
body: Hi Thanks for getting back to me. Ive done this but its still not working. Im still getting the same thing.


author: Soumyadeep Mandal - SaM
body: Hi [@Trisha McQuade](/t5/user/viewprofilepage/user-id/4228815) ,

Then you can ask Trello support [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***


author: Support CashupSystem
body: We in the team are seeing the same problem. When entering a login, I am prompted to log in through atlassian. I enter the password and instead of the panel with the cards, I will be sent back to the authorization form. And this happens all the time. My team and I tried it on different devices and in different browsers. The problem is the same for everyone. It turns out to enter only in mobile applications. And not the first time, you need to try several times.

comments: author: Soumyadeep Mandal - SaM
body: Hi [@Support CashupSystem](/t5/user/viewprofilepage/user-id/4228879) ,

Welcome to the community!

Please follow my instruction provided in the above answer/comments!

Regards,

***Soumyadeep***
Insight macro for Confluence Cloud
Asked by Amit Agarwal:

I don't see an Insight macro add-on for confluence cloud. Is Atlassian working on it or is there any workaround? We are migrating from server to cloud and have many confluence pages with Insight macro.


Answers:
author: Srinatha T
body: Hi [@Amit Agarwal](/t5/user/viewprofilepage/user-id/4953280) ,

Welcome to Atlassian community.

As you already know at this moment the app is available only for server and DC versions. But we have a feature request raised for the same. You might want to vote and comment on the the same.

* [JSDCLOUD-9878 - Provide Insight Macro for Confluence Cloud](https://jira.atlassian.com/browse/JSDCLOUD-9878)

I hope the above info helps. Have a good day!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Can't see space in chrome - "We can?t find the page" issue
Asked by Oren Rosenblum:

I can't see a space we have in confluence, getting the message:

"We can't find the page  
We looked everywhere, but it just doesn't exist. Unless, of course, the URL has a typo in it ?"  
From incognito it seems to work, but it's not convenient.  
I've tried to close Chrome, restart the computer, and delete cookies, but nothing seems to work.  
P.S - the winking emoji is really annoying


Answers:
author: Nic Brough -Adaptavist-
body: Can you tell us about the states of the two sessions?

My guess is that you have:

* In your non-icognito session: You have logged into the Confluence
* In your incognito session: You are not logged in

Is that right? (I don't want to write an essay on all the possibilities, knowing this would massively shorten it to something useful)

comments: author: Oren Rosenblum
body: Yeah, but I've

- Logged out

- Closed the browser

- Cleared cookies and Web Data

- Restarted the computer

Nothing works


author: Nic Brough -Adaptavist-
body: Ok, all good things to try, but could you tell us what the behaviour is when

1) you have not logged into Confluence and hit that page

2) you have logged into Confluence and hit that page


author: Oren Rosenblum
body: Thanks for answering

When I logged out and hit that page, it just redirects me to the login screen of confluence. id.atlassian.com/login

When I logged in and hit that page, it show me a screen saying:  
"We can't find the page  
We looked everywhere, but it just doesn't exist. Unless, of course, the URL has a typo in it ?"  
(This is probably confluence-not-found div)  
A weird thing I've noticed is that before it shows me that not-found, it shows the content for 2 seconds, and then shows me not-found (not redirect, just replaces the content with this not-found)  
Also, it happens to other team members.  
Thanks


author: Nic Brough -Adaptavist-
body: My guess is that you have enabled anonymous access to the space, but you have not added any of your logged-in users to it.

It is counter-intuitive that someone who is logged in suddenly can't see anonymously accessible content. (Logically, it's actually correct, but confusing and pretty much useless behaviour)


author: Oren Rosenblum
body: Hey4

I think I was misunderstood.

In Incognito it works after I log in. I can't see the space if I'm not logged in.

It's something with Chrome, really weird


author: Nic Brough -Adaptavist-
body: Still sounds like the login thing to me. Have you tried deleting all the cookies and restarting the browser?


author: Oren Rosenblum
body: Yep, tried this


author: Oren Rosenblum
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Any ideas?

It happens on other spaces and for other team members as well


Tags: cloud

confluence-cloud
Section breaks in presenter mode
Asked by Jon Goudge:

I'd like to control how the content highlighting works when using presenter mode on a page. The layout macro does what I want but it also applies a layout which I don't want (unless there was a full width one column option). Is there a way of achieving that in presenter mode?


Answers:
author: Jessica
body: Hello [@Jon Goudge](/t5/user/viewprofilepage/user-id/4968335)

Welcome to the Atlassian Community!

I have checked the Presenter Mode and added the Layout option, but I'm not sure exactly what would be the "control content highlighting" that you would like, Jon.

What exactly or how you would like it to behave?  

If you are looking for a single layout column, I'm afraid that we still don't have it available, and this is one of the options under consideration for future releases, that you can check in [suggestion page](https://jira.atlassian.com/browse/CONFCLOUD-67648).

A possibility, if that is your use case, you can use the /panel macro and use the custom panel to remove emojis and background color.  

If it is not your use case though, please feel free to share more details with us!

Cheers,  
Jessica

comments: author: Jon Goudge
body: Thanks Jessica, the custom panel without any formatting does what I was looking for - which is to have a more slide like experience where pressing left and right highlights a group of sections like -

------

Heading

Text

Heading

Text

------

Next slide heading

text

Image

-------

Thanks


Tags: cloud

confluence-cloud
We are seeing OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "scheduler_QuartzS
Asked by ramesh.borusu:

Hello,

We are observing OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "scheduler_QuartzS on confluence but couldn't able to see why its happening. We can see a lot of Memory is available on the server and only 40% of jvm heap memory is used but still getting the above error. you can see the usage in the image attached.

Can you please suggest us what parameters or checks we should be looking at.

We are on confluence 7.11.6 version.

Thank you

![Screen Shot 2022-06-15 at 7.20.18 PM.png](/t5/image/serverpage/image-id/202117i4C257BEDF36B8D2E/image-size/large?v=v2&px=999 "Screen Shot 2022-06-15 at 7.20.18 PM.png")


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hi [@ramesh.borusu](/t5/user/viewprofilepage/user-id/3560590)

This is my best guess because you haven't told me the complete picture such as total system memory and what version of Java you are running.

My guess is that you need to remove the metaspace flag as identified in this article:

<https://confluence.atlassian.com/confkb/confluence-crashes-due-to-outofmemoryerror-metaspace-751632580.html>

You can confirm if you see that the quartz scheduler error Is due to out of memory for the metaspace in Atlassian-confluence.log


Tags: confluence-server

server
Creating new space - is it the best choice ?
Asked by Marianne Le Plain:

Hi there,

I am currently looking out for some solutions options for my project.   
I would like the possibility to create a private and secured space where I can insert a a template document to give for completion to the team. I also would like this template document to be secure and protect the data that is entered in it.

I am looking at creating a space to insert a Matrix template.

I was wondering, if the completion of that Matrix in a Confluence Space can ensure integrity of the data (people cannot change other people inputs for example) and also if there is different level of access into the space that we can give to the different members of the team (eg. managers vs others)?

Also, my idea is to only provide that Matrix in that newly created space, nothing else.  
Do you think creating a space is the right solution for what I am looking for?

Thank you in advance for your insights, help.


Answers:
author: Ollie Guan
body: Hi [@Marianne Le Plain](/t5/user/viewprofilepage/user-id/4968251) ,

First of all, I express a different opinion.

For the strict permission control you mentioned, I don't think that's Confluenc's product positioning.

This is the collaborative approach we should advocate " solve the problem of isolated information island, achieve knwoledge sharing in the organization, and build a collaborative environment for all the teams."

btw, maybe you can achieve the above functions through some plugins and secondary coding.


Tags: cloud

confluence-cloud
Automation Rule - Then: not send email to Request Participants and Reporter
Asked by Josh Huynh:

Hello,

Any help would greatly appreciated. Below's an Automation rule but not receiving the email. Not sure what else is needed.

![07CF11C5-415D-4454-A21A-BF9A76F7BCEB.jpeg](/t5/image/serverpage/image-id/202101i53C87B3A02BA156F/image-size/large?v=v2&px=999 "07CF11C5-415D-4454-A21A-BF9A76F7BCEB.jpeg")


Answers:
author: Fabian Lim
body: Hi [@Josh Huynh](/t5/user/viewprofilepage/user-id/4791014)

Have you checked the audit logs to see whether the rule was executed?

Regards

comments: author: Josh Huynh
body: Audit logs didn't provide much details:

![1D835FD7-0E5A-494A-8781-695268EFC98F.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/202105i97255FE5C7D60F82/image-size/large?v=v2&px=999 "1D835FD7-0E5A-494A-8781-695268EFC98F.jpeg")


author: Josh Huynh
body: The following issues did not match the condition:

CP-55


author: Josh Huynh
body: here's more details on Audit log:

![9AFF50DC-622C-4AA7-AE7F-A27868F5CE10.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/202107i29AB928C50EC0FFF/image-size/large?v=v2&px=999 "9AFF50DC-622C-4AA7-AE7F-A27868F5CE10.jpeg")


author: Fabian Lim
body: So conditions are not being met.Check which condition is failing.

What on cp-55?


author: Josh Huynh
body: ![9D9CC37D-CE88-4972-B81C-A2DD41D75F0A.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/202114i1CB481A9235BBF6C/image-size/large?v=v2&px=999 "9D9CC37D-CE88-4972-B81C-A2DD41D75F0A.jpeg")![80E3D533-D3E6-490A-AF39-475562D66E57.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/202115i31F834E61F0B839B/image-size/large?v=v2&px=999 "80E3D533-D3E6-490A-AF39-475562D66E57.jpeg")![9D9CC37D-CE88-4972-B81C-A2DD41D75F0A.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/202116i93F9EFF34507CE0E/image-size/large?v=v2&px=999 "9D9CC37D-CE88-4972-B81C-A2DD41D75F0A.jpeg")

Hi Fabian,

These are the condition:


author: Fabian Lim
body: Btw, if one condition fails the whole automation stops, so that you are aware.

What is the status? What is the issue type?


Tags: cloud

confluence-cloud
How can I export one personal space from confluence server and import into Confluence Cloud?
Asked by Hines Trulock:

I have a few personal space remaining on our Confluence server I tried to export into PDF or Word and import into the Cloud but it fails.

Is there a work around without having to use the migration assistant?

The migration assistance will not help as the users of the spaces are no longer with the company and are not a user in the cloud.

I just need the space content.


Answers:
author: Fabian Lim
body: Hi [@Hines Trulock](/t5/user/viewprofilepage/user-id/4270752)

You should try exporting to xml and then importing. Link: <https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html>

Just note that if you have some plugins in your server and not in cloud some information may be lost.

comments: author: Hines Trulock
body: Thanks [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) I just did that and exported as XML and downloaded the zip file. However, I still got an error during the import. It states the space already exist but I can't find it.


author: Hines Trulock
body: [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) I figured it out. Actually all the personal spaces were imported into the Cloud but were archived and hidden. I was able to find them. Thanks for your help,.


Tags: cloud

confluence-cloud
Duplicating form fields using confi form
Asked by Confi User:

I was wondering if its possible to repeat some form fields if a certain button is clicked and duplicates it down for them to enter another set of data.

For example:

We have 3 form field that are that are Product ID, Product Expiry, and Product Issue. I want to repeat this form depending on the number of products the user wants to enter. He could do this by pressing a "+" sign or whatever the mechanism comes out to.

How would you implement this on confi forms?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Take a look at the ConfiForms Smart multi-row field

<https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Smart+Multi-row+-+what+it+offers+and+how+to+use+it>

It feels like it offers exactly what you are looking for

Alex

comments: author: Confi User
body: Hey Alex,

I don't see the Smart Multi-row field in the form field definition. Will this option appear after following the tutorial, or should it have already been there?

edit: Just got updated that our confluence is hosted on the server, so this option won't work. Is there anything else you can recommend Alex?


author: Alex Medved _ConfiForms_
body: Hi

This field type is available for both - cloud and setver/dc versions, unless you are using some old version on your server instance (in this case then just update the plugin)

Alex


author: Confi User
body: Thanks for the help Alex, I wasn't able to enable the setting, but I found a work around :)


Tags: confiforms