youngmon/atlassian-qna huggingface dataset:
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Asked by ???????? ???????????:

?????, ??????????, ???? ??????? ??????? ???????   
???? ????, ??? ???????

???????.


Answers:
author: Lam
body: ??????????, ???????????? ? ??????? \[Atlassian ????????? ?????? ???????\|<https://blog.developer.atlassian.com/atlassian-stands-with-ukraine/>\] ?? ????? ????????????? ??? ????????? ?????????????? ?????????? ?? ?????? ???????. ?? ????????????? ??????? ?????? ???????????? ??????????? ? ?????? ? ????????, ??? ???????? ????????????? ???????? ?????? ???????? Trello.

Atlassian ????????? ?? ????????????????? ???????, ????????? ???????????? ??????? ???????, ?? ???? ?? ?????????????. ?? ?? ????? ?????????????, ??? ?????? ????????? ??????????? ? ???????????? ???????????? ?? ???? ?????????? ????? ???????.   
----  
Please see the \[Atlassian stands with Ukraine\|<https://blog.developer.atlassian.com/atlassian-stands-with-ukraine/>\] from our co-founders for more information related to your issue. We have paused the sale of new software in Russia and Belarus which means it is not possible to create a new Trello account.

Atlassian is reacting to governmental sanctions issued by the United States of America as they happen. We cannot guarantee we will be able to notify entities of suspension of service as new sanctions are announced.
How do I find the LIST ID
Asked by MFPR System:

How do I find the LIST ID in trello?


Answers:
author: Cody C.
body: There are two ways I'd suggest! First, if you're looking for the list ID for a specific card, you can export the JSON for that card and find the list ID in the **idList** property. For example:

"idList": "{id}",

You can export the JSON for card if you:

1. Open the card
2. Click Share at the bottom
3. Click Export JSON
4. Search that file for "idList"

If you want list IDs for all the lists in a specific board, I'd suggest the /boards API endpoint. Here's more detail on that:

<https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-lists-get>

You'll find the list ID in the **id** property in those responses.
Billings for team of two startup so two workspaces - disappointed.
Asked by Matteo:

The Trello billing system is an absolute mess, and it's not at all clear how it works. This lack of clarity leads to continuous unwanted charges, which I find unacceptable and non-transparent. I even had to request a refund.

Now, let me tell you about my situation. We are a team of 5 people from two different startups. Members of team 1-2-3 each pay for a standard or premium subscription to access their workspace 'A,' while members of team 4-5 do the same for workspace 'B.' There are n.2 Boards in total, one on WS 'A', and one on WS 'B'.

However, members of team 1-2-3 actively participate in workspace 'B' to help with the startup's development. But if these members are already standard or premium users for their workspace (with their single board - worth mention it), do they have to pay twice to access the features of workspace 'B'? If so, why should they have to pay again to access the features of workspace 'B'?  

Question 2: what is the difference if they are guests on the workspace 'B'?

Question 3: Should we (team member 4-5) join their workspace, delete our WS and give them cash to avoid double charges?


Answers:
author: Alex W
body: Hi [@Matteo](/t5/user/viewprofilepage/user-id/5149064) - welcome to the Community!

I can see you have a ticket open with my colleague Cody currently, but I'm happy to address this in the Community to for others who stumble across this question.

I guess the simple answer to this question is that we **do not recommend that you upgrade more than one workspace**, as yes, this leads to you getting charged more, as you have to pay for every billable user on each workspace. You have two separate subscriptions, the fact that you're paying for a billable user on one does not cancel out that you have to pay for a billable user on the other.

It's my recommendation that you have **one workspace upgraded** , move all your boards and users into that workspace, and utilise the Collections feature (Premium) to categorise your boards inside that workspace: <https://support.atlassian.com/trello/docs/creating-collections-for-premium-workspaces/>

Otherwise, if you hit the minimum user count required for Enterprise (50 billable users), you can reach out to our sales team, and ask to start an Enterprise subscription which allows you to have multiple workspaces under one Enterprise umbrella. However, based on your description, it's sounding like you don't have the number of users required for that, so we would recommend you do the former solution - have only one workspace upgraded.


Tags: billing

workspace
Add date range to template card
Asked by Amy Moser:

![Screenshot 2023-02-16 091429.png](https://community.atlassian.com/t5/image/serverpage/image-id/240678iC2FB84570DB17E01/image-size/large?v=v2&px=999 "Screenshot 2023-02-16 091429.png")Hello all. I'd like to be able to add a date range to a template card that has a checklist within it. I have individual due dates associated with each checklist item, but I'm unable to add the overarching date range to the card.

I like to be able to see the range of the whole card on my calendar.


Answers:
author: Cody C.
body: I see what you mean - to help clarify a bit, Template cards are designed to be Due date agnostic so that you can reuse them independently of the assigned date.

It looks like the due dates for Advanced checklists are still visible though, and I can see what that's not incredibly clear.

I think what I'd suggest is to convert that card back to a normal card. This will let you assign a Due and Start date to the card itself that could represent the date range. For example:

* Start date = Feb 15
* Due date = Feb 23

Then, you could put the card in a column and label it "Templates", or rename the card Recruit and Onboard Speakers - Template. Whatever works best for you!


Tags: card

date

template
How to add a task to the trello calendar in the basic version, when I create a task I want it to be
Asked by Sebastian:

How to add a task to the trello calendar in the basic version, when I create a task I want it to be displayed in the calendar on the trello account.


Answers:
author: Luciana Munhoz
body: Hi Sebastian! Welcome to the community!

For free Trello version, there's a Calendar Power-up by Trello you can use to view cards with due dates and that allows you to create a card from it.

You can check more about this Power-up here: <https://support.atlassian.com/trello/docs/using-the-calendar-power-up/>

And the Power-up page: <https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up>

Alternatively, Trello has a board calendar view and a Workspace calendar view available for Premium subscription.

There's a documentation explaining about them here:

- <https://support.atlassian.com/trello/docs/calendar-view/>  
- <https://support.atlassian.com/trello/docs/workspace-calendar-view/>

Hope that information helps you! Any questions let us know. :)
Check boxes not functioning.
Asked by Will Walz:

I can't seem to check off boxes in the Checklists in Trello. A cursor shows up as if I'm supposed to type something instead of the normal check.

Thoughts?


Answers:
author: Vongsawat
body: Might be a browser extension acting up? Try to see if it still happens in incognito mode is usually the quick check to see if its the case (as it disables the extensions)


author: Rodolfo Moreira
body: Hi Will, Welcome to the Atlassian community! I hope you're enjoying Trello.

It sounds like you might have accidentally enabled the "[Edit](https://support.atlassian.com/trello/docs/adding-checklists-to-cards/)" mode in Trello. In this mode, clicking on a checklist item will allow you to edit the text of the item, rather than marking it as complete. To turn off Edit mode, you can click anywhere on the card.

![Screen Recording 2-16-2023 at 11.00 AM.gif](https://community.atlassian.com/t5/image/serverpage/image-id/240633i4C2D3A499666294E/image-dimensions/461x351?v=v2 "Screen Recording 2-16-2023 at 11.00 AM.gif")

If that doesn't work, you can try refreshing the Trello page, or logging out and logging back into your account.

If the issue persists, you may want to try using a different web browser or device to see if the problem is specific to your current setup.

If none of these solutions work, you can [contact our support](https://trello.com/en/contact#/) and select the option "Report a bug", It would be very helpful to investigate further and report the bug to our development team if this is the case.


Tags: checklist
When a member updates a card, I get a message, but the update is not incorporated in the card
Asked by Rob Linssen:

I get a message in my board, that a member of the board added something to a card. I can see in the message what was added. When I go to the specific card, the added content does not show, it is not updated. This is the same on laptop as on phone. What can I do?


Answers:
author: Luciana Munhoz
body: Hi Rob! How are you?

That's a strange situation and would require more digging into this. But I see that you've already opened a request to support, so that's great as a further investigation can be done.

Someone from the support team will contact you regarding this issue. :)

comments: author: Rob Linssen
body: Yes, thank you!
Broken Gmail integration with Trello
Asked by Anirudh Murali:

The Gmail integration with Trello has been broken for the past couple of weeks. It used to work smoothly earlier. I'm surprised how's everyone creating cards from their email without a cc or a forward setup.

This extension was helping me do it but now it's broken. Can someone help?

![Trello Gmail.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/240581iF7D712F9457AC391/image-size/large?v=v2&px=999 "Trello Gmail.jpg")


Answers:
author: Luciana Munhoz
body: Hi Anirudh! How are you?

Sorry to hear about that!  
We've identified a bug causing this issue to happen when authenticating with the Trello for Gmail add-in. Our team is still trying to find the root cause of the problem and is also working with the Google support team to confirm whether it is something on their end. Unfortunately, this is all the information we have so far. Sorry for not having more info to share.  
We don't have an ETA for when a fix for this will be released, but as soon as there's a fix available, we'll deploy it.  
In the meantime, if you're interested in creating cards through your email, you can use our built-in feature email-to-board. However, if you haven't used it before, I highly recommend you look at our help article to learn more about it: <https://support.atlassian.com/trello/docs/creating-cards-by-email/>.  
Hope this can help you! Any question let us know! :)


Tags: app

automation

gmail

integration
Create groups of people
Asked by Laura Garcia Mozo:

Hello,

I would like to know if in trello you can create groups of people to be able to name in comments or assign in a card to all of them at the same time.

Thank you very much


Answers:
author: Andrea Crawford
body: Hi [@Laura Garcia Mozo](/t5/user/viewprofilepage/user-id/5100408) ,

I can't think of a way to create people groups in Trello, but I do have a couple of suggestions for you to try.

To assign multiple people to a card at once, you could create a [Card Button with automation](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Card-Buttons) to do this.

- in the "Action" section, click on "Members"

- choose "add member @ {fill in the username} to the card" and click the + button

- repeat the previous step for each member in this "group"

- this button will appear on each card, and you can click it any time you want to assign this group to the card

You can use @card in a comment to notify all card members. It works the same as if you mentioned them each individually in the comment. This might work for you if the group you want to name in a comment are already card members.

I hope this helps.
Inquire about plan pricing
Asked by leeyunho:

hello?  
The company has about 25-30 employees.  
Can I use the free plan?

How many people can use freeplan for a company?

Thank you.


Answers:
author: Sushant Verma
body: Hi [@leeyunho](/t5/user/viewprofilepage/user-id/5148706)   

Welcome to the community!  

On free account your limit will be the number of users you are allowed which is 10.  

To know about Pricing. Please follow : <https://trello.com/en/pricing>  

Regards,  
Sushant Verma

comments: author: leeyunho
body: Can I stop the free trial?  
I'm afraid it will automatically switch to paid.

Thank you.


author: Sushant Verma
body: [@leeyunho](/t5/user/viewprofilepage/user-id/5148706) To stop the Billing, expand the sidebar and click Settings \> Billing. Click the "Cancel" link at the bottom of the page. **Y** our plan will be cancelled at the end of its prepaid service period.  

Please follow this doc for more info : <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>  

Regards,  
Sushant Verma


author: leeyunho
body: Hello, [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)

I don't know how to access the Trello trial sidebar I'm using.  
If you can cancel it yourself, can you cancel it yourself?

Thank you so much


author: Sushant Verma
body: [@leeyunho](/t5/user/viewprofilepage/user-id/5148706) Admins have the rights to cancel this.  

Regards,  
Sushant Verma


author: leeyunho
body: [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)

Thank you for answer.

Can I know what product I am using, how long the free trial will be and when will I be charged?/  
I may not be using the product.  
I'm not clear on this.

thank you

Thank you.
is it possible to connect directly to Trello from a work group in Teams?
Asked by ex_tofaa:

I would like to create a direct link to Trello from a work group in Teams. But Trello is not available as an optional app from Teams.


Answers:
author: Vongsawat
body: Does this work? [Trello for Teams](https://appsource.microsoft.com/en-us/product/office/wa200002592?tab=overview)  
Just the first thing that came up in search
Delete old boards
Asked by Carlos Martin:

Hello!

We have some boards and working Space that we used some years ago. Now, our security leader has reported us that those boards have appeared in their Cyber's researching with my company's information.

The problem is that the people who are in those boards, are not in my organization any more, so, is there any way to delete those boards/working spaces?

Thanks!


Answers:
author: Sushant Verma
body: Hi [@Carlos Martin](/t5/user/viewprofilepage/user-id/5148635)   

Welcome to the community!  

Hope this doc helps you : <https://support.atlassian.com/trello/docs/deleting-a-board/>  

Regards,  
Sushant Verma


Tags: board
I am new - How do I add events to the calendar?
Asked by Chari Christie:

1- I am new - How do I add events to the calendar?

I am signed up for the free 30 days.

2- How do I change the yearly charge to a monthly charge?

3 - It is not allowing me to delete users?

4- Is there a number for phone support?


Answers:
author: Nathan Smith
body: Hey [@Chari Christie](/t5/user/viewprofilepage/user-id/5148409)

You can add new events to the Trello calendar by creating cards on your board and adding due dates to them, once a due date's added to a card it'll show on the calendar view.

You can use the steps on this page to change the billing on your subscription to monthly - <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

You should be able to remove someone from either your board or workspace as long as you're an admin on it by using the steps here:

* <https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/>
* <https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

There isn't a phone number you can use to reach us but you can raise a ticket with us at <https://trello.com/contact/> and we'll be happy to help!
Automation for deleting card instead of archiving
Asked by Andrew Perry:

Here's the set up:

I have a SCHEDULING board with cards for individual jobs/orders. I also have a separate board for PRODUCTION. On the SCHEDULING board, when a card button is clicked, the card is moved to a list called "Currently In Production", then the card is copied/linked and that copied card is sent to the PRODUCTION board. Once the person in production has completed the job, they send the copied card to a "Completed" list, which triggers the original card in the SCHEDULING board to move to it's OWN "Completed" list on the SCHEDULING board.

After the original card has been moved to it's list on the SCHEDULING board, the copied card is unlinked from the original card. From here, I'd like to set a calendar event to clear the "Completed" list in the PRODUCTION board (i.e. the copied cards) by DELETING anything that's been in there for two weeks.

Similarly, I will be setting a timer to ARCHIVE the cards in the "Completed" list on the SCHEDULING board in the same way.

The reason I want to DELETE the copies is because we often look up old order numbers with the search function. We can still click on/view archived cards in this way. However, when searching, I don't want two copies of the card for the same job coming up. So, I want the copied cards to automatically DELETE, and have the original cards automatically ARCHIVE.

Can anyone help with this?


Answers:
author: Vongsawat
body: So.. a somewhat stupid solution (but if it works, it works hey)..  

But the Timer rule that archives the card in 2 weeks time. Make sure that rule *also* renames the card to something stupid like \[\[DELETED\]\]  

Presumably that should stop it from coming up in search.


author: milynnus
body: [@Andrew Perry](/t5/user/viewprofilepage/user-id/4562009)

Deleting card has to be done through the Trello api or manually on the keyboard.

You might want to take a look at this app that I created :

**<https://deta.space/discovery/@milynnus/space_butler>**

Amongst the many services I have curated and implemented there is one that you can include in your Trello automation to delete the card.

This app sits in your personal cloud and you just need to configure it.


Tags: archive

delete
Can I opt out of markdown or turn it off?
Asked by Corina Dross:

I regularly copy and paste from emails that include form data from Formidable. Before Trello's recent change the data all stayed formatted correctly when I pasted. Now, it's showing up as one smeared together block of text without spaces or line breaks.

This has seriously slowed down my work process as I've experimented with taking a screenshot of the form entry and uploading that (some entries are too long) or reformatting each one in the card (makes a 2 second task into a 30 second task, which adds up fast).

Any way to KEEP the original formatting when I copy and paste, or to turn off markdown altogether and go back to the old way?


Answers:
author: Lara
body: Hi Corina,

Thanks for reaching out!

You should be able to paste text without formatting using the ? + Shift + V (Mac) or Ctrl + Shift + V (Windows) shortcut.

Let me know how that goes!

Lara  
The Trello Team

comments: author: Corina Dross
body: This worked, thanks! Glad it was so simple!


Tags: forms

markdown
I use Trello on Windows since my old phone wasn't supported. New phone Android 12 still no login?
Asked by wrtuttle:

The login presnts CONTINUE but does.


Answers:
author: Brant Schroeder
body: [@wrtuttle](/t5/user/viewprofilepage/user-id/5148306) Welcome to the Atlassian community.

What are you using to login? (Email, Google, Microsoft or Apple)

If you are using Google is your phone's Google account the same as the account you log in to Trello?

comments: author: wrtuttle
body: Since the phone did not work and I had to use Windows, the login should be Microsoft to be consistent. I have read not to mix logins.


author: Brant Schroeder
body: [@wrtuttle](/t5/user/viewprofilepage/user-id/5148306) so on the app on your android phone, you are logging in with Microsoft or email? What button are you clicking?


author: wrtuttle
body: Microsoft


author: Brant Schroeder
body: When you click the Microsoft link are you prompted for credentials?


author: wrtuttle
body: I type in the login ID and password, then it shows TRELLO Continue. Pressing CONTINUE does act like something is happening across the top border of the screen but it does not change.


author: Brant Schroeder
body: Have you cleared the app cache and tried again? If it is the same account I would suggest submitting a support issue to Trello to see if they can identify anything.

<https://trello.com/en/contact#/>


author: wrtuttle
body: Submitted. Thank you
Disable plan rerun and stop?
Asked by Jason Monsorno:

Is there a way to disable users from being able to rerun and stop builds? The only option I want users to have is to run a new build.


Answers:
author: Krystian Brazulewicz
body: There's no separate permission to do so.

comments: author: Scott Butcher
body: why not and when will it be added?


Tags: bamboo-administration
How do you customize the branch used with a linked repository in bamboo?
Asked by Robert Dailey:

Using Bamboo 5.6, I setup a Linked Repository to Stash. However, it made me pick a branch. We have multiple release branches and I create 1 build plan PER release branch. However, I can't share the same linked repository in each of these build plans because the branch is hard coded to it. So I've had to add 1 linked repository for each different branch.

Is there a way to configure the branch used from a linked repository at the plan configuration level?


Answers:
author: Krystian Brazulewicz
body: Is there a reason why you create a separate plan for each release branch? Have you considered using [Plan Branches](https://confluence.atlassian.com/display/BAMBOO/Using+plan+branches)?

If for some reason Plan Branches are not an option (ie when release branches require different plan configuration) you can do the following:

* create new Plan for your release branch connecting to the same linked repository
* disable the plan
* go to Plan configuration / Branches and create a branch that will match your release branch
* make the branch enabled

comments: author: Robert Dailey
body: Yes I originally had things setup that way but due to the inability to manually alter the bamboo build number per branch it was not sustainable based on our branching and release model. I'd go into more detail but it's not relevant to my question. I'd like to see an answer to my original question with regards to choosing a branch per plan using the same linked repository.


author: Krystian Brazulewicz
body: It is not possible to choose a different branch when using a linked repository.


author: Robert Dailey
body: That really defeats the purpose of them IMHO. Their main role is to share repositories between plans but yet it forces the plan's branch to be what is linked in the repository. Just one more absolutely useless feature behavior in bamboo. Strange that it is the way it is when their other products make so much more sense.


author: Robert Dailey
body: Can the branches be enabled and function when the plan itself is disabled?


author: warren.crossing
body: I see the main reason for linked repos is to hide credentials from plan creators.

I think a branch plan should be able to select its branch on the linked repo.


author: Jorge Suarez
body: Third that Robert and Warren, I took the repository from one plan that I want to reuse in another plan and made it linked for the express purpose of stated above, but cannot change the BRANCH!!!!!

Let's put it this way, it's a "Linked REPOSITORY", not a "Linked BRANCH"!

If this is by design, it should at least be properly named to be descriptive!

(number of exclamation marks in my response is proportional to amount of time wasted finding the out you cannot change branches)


author: Nikita Sontsev
body: You can! Just use variables. Specify some variable like **${bamboo.branch}** as branch name in the linked repository and override variable **branch** in your plan configuration (NOTE: prefix **bamboo.** is required...)


author: Greg Nyahay
body: Trigger won't work then... Right?


Tags: bamboo-administration