youngmon/atlassian-qna huggingface dataset:
Changes to the list view are not persistent
Asked by Dennis Arndt:

I am using the Task Tracking project template. While in the List view, add or delete a column. In my case I removed the "Assigned" column and added a customer field. All is good until I realized that the changes are not persistent. Is this a defect or am I doing something wrong?


Answers:
author: Curt Holley
body: Is the Customer field configured for the relevant issue type/s being used in the Jira Work management project? i.e. can you see it/populate it on the tasks in that project??

As the changes should persist.

comments: author: Dennis Arndt
body: I was able to figure it out.


author: Nic Brough -Adaptavist-
body: By list view, do you mean the issue navigator? The one you get to by searching as well as via the project list of issues?

comments: author: Dennis Arndt
body: No. The list view that I am referring to is unique to the Jira Task Tracking project template. But, I was able to finally figure it out.


author: Casey Hebding
body: [@Dennis Arndt](/t5/user/viewprofilepage/user-id/3859139)What was the solution. I am experience the same thing.


author: Dennis Arndt
body: Come to find out I did not in fact figure it out after all. I thought the issue was related to me refreshing the browser after making the changes, which after doing do resulted in the List View forgetting the changes I made to the visible columns. When I stopped doing that it seemed to have fixed the issue. Unfortunately the issue randomly pops up now. I have since abandoned the template concluding it's too buggy.


Tags: cloud
Archiving a project
Asked by Jonas Zumkehr:

I want to archive a project to hide it from daily business. But I do not see any option for this?

I do not want to delete it and loose all data after 60 days.


Answers:
author: Pramodh M
body: Hi [@Jonas Zumkehr](/t5/user/viewprofilepage/user-id/3623557)

In the Standard plan, you do not have an option to archive a project

<https://jira.atlassian.com/browse/JRACLOUD-77966>

For this use, the separate permission scheme with all the permissions empty with only the browse project permission given to specific role which includes you and relevant members who need to see the issues.

Thanks,  
Pramodh

comments: author: Jonas Zumkehr
body: There is only Standard available for Jira Work Management Cloud:

<https://www.atlassian.com/software/jira/work-management/pricing>

To what premium plan am I supposed to switch?


author: John Funk
body: Hi Jonas,

You will need a Jira Software Premium subscription to be able to archive projects.

<https://www.atlassian.com/software/jira/pricing?tab=cloud>


Tags: cloud
I cannot add a specific user name in the field setup post function.
Asked by Sultonkhon Maksumov:

Greetings everyone!

Can anyone suggest how to correctry add a user to a field setup post function so that it receives the value?

For example, I want a post function that adds "Andrew Parker" to the list of approvers (custom filed) after the transition.

I have tried the followings, but did not work.

![image.png](/t5/image/serverpage/image-id/176231iA30B2AA217365B1F/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/176232i0434466DC83C2810/image-size/large?v=v2&px=999 "image.png")

![image.png](/t5/image/serverpage/image-id/176233i441252A0BE99C0CC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: John Funk
body: Hi [@Sultonkhon Maksumov](/t5/user/viewprofilepage/user-id/4695684) - Welcome to the Atlassian Community!

Try using andrew.parker or you could use the account ID for the user.

comments: author: Sultonkhon Maksumov
body: Hi [@John Funk](/t5/user/viewprofilepage/user-id/7148) they both did not work(.


author: Sultonkhon Maksumov
body: Is it possible to add Automation for Jira instead of Andrew Parker to the list?


author: John Funk
body: Absolutely - that was going to be my next suggestion.

Just create a rule for Issue transitioned then do a new action for Edit issue.

Choose the field and select the user.


author: Sultonkhon Maksumov
body: Thank you, my friend!


author: John Funk
body: You are welcome!!


Tags: cloud
Is there any plugin in Jira for bidding process?
Asked by Aya AlJboor:

Is there any plugin in Jira for constructions bidding process?

is there a way to save the material items in Jira with specific coding process?


Answers:
author: Brant Schroeder
body: [@Aya AlJboor](/t5/user/viewprofilepage/user-id/3979169) Unfortunately there are not any apps in the marketplace that provide this functionality. You might be able to create an form that could create an issue with specific information and the coding you want. <https://support.atlassian.com/jira-work-management/docs/collect-information-for-your-team-with-a-form/>

If you could share the business process that you are trying to support I can provide some feedback on what is possible in Jira.


Tags: cloud
Comment je peux changer le num?ro des cl? ?
Asked by Mohamed Aziz Ben Mahmoud:

Bonsoir,  
J'aimerais trouver une solution pour red?marrer la num?rotation de la cl? des tickets.  
Merci pour votre aide

![Capture d??cran 2022-01-04 185019.png](/t5/image/serverpage/image-id/176078i4939E34057B3C238/image-size/large?v=v2&px=999 "Capture d??cran 2022-01-04 185019.png")


Answers:
author: Jack Brickey
body: Malheureusement, ce n'est pas possible.


Tags: cloud
Team of engineers on Jira software, working with non-engineers on jwm?
Asked by K allen:

Hello! haven't found any information similar to what I've been trying to evaluate, and somehow my team has been having a hard time evaluating this also.

It seems like it would be a relatively standard question. That is: i have a team of engineers who are now spun up on Jira software. I also have teams that are not lead by engineers, not doing technical work, for whom i think that jwm would be better.

However, if i get them the jwm product, will their product be able to interface with the engineers? For instance, could engineers send tasks to my operations folks? Could operations folks involve engineers on their tasks?

Would trello be a better option?

Are there any details here i don't know to ask about? Thanks in advance for any help.

c


Answers:
author: John Funk
body: Hi [@K allen](/t5/user/viewprofilepage/user-id/4692587) - Welcome to the Atlassian Community!

Without knowing specifics of how those would be shared, yes, you should be able to have JWM projects for non-engineers be able to share information with your engineering tasks in Jira software.


author: Nic Brough -Adaptavist-
body: Trello might be a better option, it depends on the processes you want tasks to follow. But the items you track in there will not be in the same system as the issues in the Jira system, and if you want them to work seamlessly together, you'll need to hook up some form of duplication and update integration between them.

A better option is for everyone to use a single system. Just think of your engineers and non-engineers as "people who need to track issues", and give each team (or product, or product area, or process etc) its own project. Then allow all of them to see and maybe interact within all the projects.

You can easily do things like: We have an operations project, which the operations people can all create, update and transition issues in, but the engineers can only comment on or become watchers on. Or be assigned issues, but can't move them through the process and and and.


Tags: cloud

jira-software
Timeline: No sorting available?
Asked by Jonas Zumkehr:

We started using the timeline view, which is a great feature!

But I do not see any option to sort the issues by start date, priority or assignee?

I could work around by using filters, but this is just time consuming and never gives the full overview.


Answers:
author: Ang?lica Luz
body: Hello [@Jonas Zumkehr](/t5/user/viewprofilepage/user-id/3623557),

Thank you for reaching out to the Atlassian Community!

On the Timeline, the tickets/issues are currently ordered by Issue Key/ID and it's not possible to change that.

There are some filters available, but they won't change the order of the tickets as well.

There are feature requests suggesting improvements for that:

* [The Timeline view is not displaying issues based on start/end date](https://jira.atlassian.com/browse/JWMCLOUD-52)
* [Ability to drag and drop issues in timeline view](https://jira.atlassian.com/browse/JWMCLOUD-122)

Please, click on vote and also watch both tickets to receive updates from our product managers.

Kind regards,  
Ang?lica

comments: author: John Funk
body: Thanks [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290) !!


author: Eric Robinson
body: TLDR; The item order in the timeline is actually determined by the order the items are listed in on the "List" view (which, initially, is equal to the key order)

A quick update to this. On my Jira instance (We are using the "Business project" template and I think Jira Cloud), the order in the timeline is actually determined by the order that the items appear in the "List" tab. If I click and drag the items in the "List" tab the change is reflected in the timeline tab. NOTE, this doesn't work if you simply "sort" the list tab using the built-in sort you can access by clicking the submenu that appears in each column... it ONLY works if you physically move them yourself.

Its not a graceful solution, but it works for now.

Also, if you create items by "clicking" on the line between the items in the timeline, the item will appear (and stay) at that location, even if the item's key isn't sequentially between the items.


author: Stephanie Wald
body: it would really be great if we could order them by Component or label or ...

in fact any option that allows us to control the order could work.


author: Tom G
body: ![Screenshot 2022-05-24 122619.png](https://community.atlassian.com/t5/image/serverpage/image-id/198876i24555936E51D0F0A/image-size/large?v=v2&px=999 "Screenshot 2022-05-24 122619.png")I find that sorting changes when filters are applied. It doesn't seem to be based on the parent, child IDs or dates. So in a filtered result set, a sub-task can end up at one location with it related sub-tasks some where else and other non-related sub-tasks between them. Its only with the visible connectors that one knows the split sub-tasks are related to each other.


author: John Funk
body: Hi Jonas,

I don't see anyway to change the sort. I will try to check with Atlassian about it.


Tags: cloud
Exporting reports out of Portfolio converts dates to epoch time
Asked by Jovanna Pugh:

Each month I export a report out of Portfolio that includes dates generated by Jira for **Being Developed** , **Done** and **Deployed** . These represent when the card was moved to the corresponding column on our sprint board. This month, when I exported the data, I noticed that those three fields are not exporting the same as they usually do. Now, they are being converted to epoch and look like this: 1.53511E+12. It's a number so large that Excel is unable to convert it to a date. We also utilize fields that are just in Portfolio for **Target Start** and **Target End**. Those export to Excel as expected.

I found a formula that converts the dates back to 'mm/dd/yyyy' format in Excel, but I'd like to not have to do that.

Has anyone else experienced this problem?


Answers:
author: Roi Fine
body: Hi [@Jovanna Pugh](/t5/user/viewprofilepage/user-id/1300916),

This sounds like a bug to me, please contact support and submit a ticket here: <https://support.atlassian.com/contact/#/>

I hope that helps,

comments: author: Jovanna Pugh
body: It does help, and I will submit a ticket. Thank you!


Tags: advanced-roadmaps
JIRA Cloud - Portfolio - Cant set Target Points and Dates
Asked by David Markowski (DO NOT USE):

I can not seem to find the option to set original story points or target dates. I had it once before in the plan, but no longer seem to have the option. How do I make them appear again?


Answers:
author: Kosh Sarkar
body: I was wondering the same thing and reached out to Atlassian support about it and got the following response regarding the 'set Target' button option:

"The button has been decommissioned because we've made fundamental changes to the technology we use to build Portfolio Cloud. This has been done to enable us to make improvements to crucial areas of the product, such as performance.

To give you some technical context, Portfolio for Jira Cloud as rebuilt its front end in React. React (sometimes styled React.js or ReactJS) is a JavaScript library for building user interfaces. React allows developers to create large web-applications that use data and can change over time without reloading the page. It aims primarily to provide speed, simplicity, and scalability."

There is a feature request created to bring this button back into the new UI tech - <https://jira.atlassian.com/browse/JPOCLOUD-7518.> I would suggest voting for it.


Tags: advanced-roadmaps

cloud

date

story-points
Is there a view where I can see the whole teams holiday in a calendar style for meeting bookings?
Asked by George Hopper:

Need to be able to see all team members holidays plans in a calendar or excel styled view as to arrange meetings - rather than clicking on each separate team or individual.


Answers:
author: Earl McCutcheon
body: Hello George,

At this time no, there is not a calendar view for team scheduling.

However, we are tracking interest in an integration between Portfolio and Team calendars Here:

* <https://jira.atlassian.com/browse/JPOSERVER-116>
* <https://jira.atlassian.com/browse/JPOCLOUD-116>
* <https://jira.atlassian.com/browse/CONFSERVER-49099>

Make sure to [add your vote to the features](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html)

Regards,  
Earl

comments: author: George Hopper
body: Thanks for the reply, this would be a really good feature to add asap, currently managing a team of 50 and is painful to individually search even team members availability.


Tags: advanced-roadmaps
How to show Tasks issue on Jira Portfolio?
Asked by Felipe Reno:

I'm trying to initiate using Jira Portfolio to manage the activities of team, but the tasks created does not appears to the project plan on Jira Portfolio, only the Epics are showed. Is it possible to include on the project plan the tasks?


Answers:
author: Earl McCutcheon
body: Hi Felipe,

For a referance point the Documentation for configuring the plan settings can be found [HERE](https://confluence.atlassian.com/jiraportfoliocloud/creating-your-first-plan-and-succeeding-828785200.html)

Then for a list of items that could be causing the issues to not be displayed check out this previous post on the topic:

* <https://community.atlassian.com/t5/Jira-questions/Issues-not-showing-up-in-Portfolio-Live-Plans/qaq-p/108507>

Regards,  
Earl


Tags: advanced-roadmaps

cloud

jira

jira-cloud
How to track cross-portfolio dependencies?
Asked by Marcin Paradowski:

Two product owners develop two different epics A and B (two different projects/scrum boards) and work on two different portfolio plans.  

As a first PO i don't want to plan epic B (because this functionality develops second PO and different Dev Team) but i need to know that my epic A is blocked by epic B and need to know when it will be resolved.  

When i set "is blocked by" relation between that two epics in Jira, i don't see that relation in portfolio and portfolio ignores that situation in planning.  
I don't want to import all other boards (just in case) to monitor cross-portfolio dependencies between "two issues". Is it possible? Any suggestions?  


Answers:
author: Earl McCutcheon
body: Hello,

Currently Portfolio only tracks Dependencies in a single plan.

We have the Following feature request tracking interest in this, make sure to add your vote to help [bump up the priority](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html) on the feature:

* <https://jira.atlassian.com/browse/JPOSERVER-1218>

Manually associating a Earliest Start date that likes up with the expected completion date of the other issue in the alternate plan would be the best way to address this for the moment.

Regards,  
Earl


Tags: advanced-roadmaps
Why Am I getting a violation in dependency message?
Asked by Alex Eldridge:

I have a portfolio plan in v 2.18 server. I set a dependency so that epic A blocks epic B. I expected to see B scheduled after A, but instead B failed to appear in the schedule. When I clicked it in scope I see a message: 'Violation in dependency. A required work item could not be scheduled".

can anyone say what is causing this? I have another plan where dependencies work. The only difference I can see at this point is that in the plan where they don't work I have added multiple sub items within estimates for different expertise, eg .NET, front end, QA, project mgmt. Both plans use hours as the unit for measuring level of effort.


Answers:
author: Clare
body: Hi Alex,

Most likely there is some reason why the required issue (Epic A) cannot be scheduled, and Epic B cannot be scheduled because it depends on A. Clicking on the Epic A in the scope view should help you to identify what the problem is.


Tags: advanced-roadmaps

dependency
How do I get individual team member (over)capacity who works on different teams?
Asked by Duane Mattos:

We have many people who work on different projects and teams.. I need to see if those people are over allocated. How do I do this?


Answers:
author: Scott Theus
body: Hi [@Duane Mattos](/t5/user/viewprofilepage/user-id/1695164),

Jira does not do this out of the box; you can get some resource reports to show how much time they are logging, but not if they are over allocated. You'll need an add-on for that, I suggest either Big Picture or Portfolio.

-Scott

comments: author: Duane Mattos
body: I'm asking this in the Portfolio context. ;-)


Tags: advanced-roadmaps

capacity

team
Missing sprints in capacity view
Asked by Trevor Sumner:

I just cannot find the reason why JIRA Portfolio is blanking out a few sprints.

![Capture.PNG](/t5/image/serverpage/image-id/36834iBC14F9DF71E764DF/image-size/large?v=v2&px=999 "Capture.PNG")

All the sprints are created for future planning, but for some reason it's skipping: 15, 16, 17. It starts again at Sprint 18.

![Capture2.PNG](/t5/image/serverpage/image-id/36836iAE215A27FF41E6DC/image-size/large?v=v2&px=999 "Capture2.PNG")

I thought it might potentially have something to do with working days but there's nothing set up for that period.

![Capture3.PNG](/t5/image/serverpage/image-id/36837iE83658BBBCA79183/image-size/large?v=v2&px=999 "Capture3.PNG")

Any suggestions would be highly appreciated!


Answers:
author: Trevor Sumner
body: Please ignore this question, figured out that there's no versions allocated to that period so nothing could be calculated.


Tags: advanced-roadmaps
Using Initiatives Across Multiple Projects
Asked by Bront? Miles:

At the company I work at we would like to report on initiatives that are linked to epics across multiple projects. We want to be able to fulfill the following:

1. Create initiatives once in Jira;
2. Link these initiatives to epics across multiple projects;
3. Pull through initiatives to Portfolio on a per-project basis;
4. Retain a fixed start date with our Scrum boards in Portfolio; as well as
5. Use these same initiatives with Kanban boards in Portfolio; and
6. Avoid pulling non-initiative issues from where we create the initiatives.

Please, could you advise on a solution for this?


Answers:
author: Ramya Rajasekhar
body: Does anyone have an answer to this question? I'm looking at doing something at our company as well. Thanks


Tags: advanced-roadmaps

initiative
Portfolio... can only add virtual users
Asked by Mark Frigon:

For whatever reason, when creating teams Portfolio only allows me to add "virtuals users" but it does not recognize any existing users from in the type ahead.


Answers:
author: Earl McCutcheon
body: Hey Mark,

Check your [Global Permissions](https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html) and make sure you have the "Browse Users" permission. Without Browse Users you will not be able to see the list of internal users in the portfolio Teams user association and only virtual users are present.

Regards,  
Earl


Tags: advanced-roadmaps
iFrame specific Jira Portolio Scope Report view to Conluence page
Asked by Thompson.Vou:

How do I show a Jira Portfolio Scope Report on a Confluence page with only specific columns showing?

After modifying the Jira Portfolio Scope Report to only show the needed columns, the "Share" \> "Embed" iFrame link doesn't retain the column settings. When the link is used in the iFrame macro in Confluence, **ALL**the columns from the Jira Scope Report show up. Configuring the columns in Jira nor the Confluence page retains that view once the page is refreshed.

This statement in the documentation is not holding true: "Consumers of the report will get the same view from which the report was shared." <https://confluence.atlassian.com/jiraportfolioserver/sharing-the-reports-857058634.html>


Answers:
author: Earl McCutcheon
body: Hello,

There was a security update for Clickjacking protection enabled in confluence and Jira that added in a SAMEORIGIN X-Frame and SELF frame-ancestors to the header that causes this feature to be blocked:

* <https://jira.atlassian.com/browse/CONFSERVER-29230>
* <https://jira.atlassian.com/browse/JRASERVER-25143>

To get around this you can either fully disable Clickjacking protection noting the Warning in the KB below that this is not recommended unless you have other security measures in place such as an instance that is only accessible behind a solid firewall and no public access:

* [Confluence page does not display in an iframe](https://confluence.atlassian.com/confkb/confluence-page-does-not-display-in-an-iframe-827335781.html)

The other option is to create a list of paths to Exclude the self origin hearer paramaters as covered here:

* [Security headers in JIRA](https://confluence.atlassian.com/jirakb/security-headers-in-jira-939919914.html)

And an exe for portfolio would be:

```
-Dcom.atlassian.jira.clickjacking.protection.exclude=/secure/PortfolioPermissions.jspa,/secure/PortfolioPortfolioManage.jspa,/secure/TeamManagement.jspa,/secure/PortfolioPlanView.jspa
```

Regards,  
Earl


Tags: advanced-roadmaps

iframe
Sprint length in portfolio does not match JIRA
Asked by Flemming Nielsen:

I have defined my project with 2-week sprint in JIRA but when looking at the plan in Portfolio, Portfolio seems to overwrite this with a 6-week sprint length except for my currently ongoing sprint.

I read the hint to start up all the sprints in JIRA, but that really creates a mess in JIRA to make the plan look nice in Portfolio. Can't I have the best of both worlds?


Answers:
author: Tyler Brown
body: Hey Flemming,

In your Portfolio setting make sure that it's set up as a Scrum based plan and then you should be able to set up your Sprint length to your desired 2 weeks.

This guide should be able to help: <https://confluence.atlassian.com/jiraportfolioserver/scheduling-settings-715263133.html>

Hope this helps,

Tyler


Tags: advanced-roadmaps

sprint
Problems with Portfolio (why is this happening? (pic))
Asked by Mar?al_Martorell_i_Bou:

![Capture.PNG](/t5/image/serverpage/image-id/36443iDE84154E119FA85B/image-size/large?v=v2&px=999 "Capture.PNG")

++**why is this happening? (pic)**++

basically when i try to commit this error will show up.

so the target end date and target start date wont sync. and the issue doesn't have the field filled.

all issues already have the fields in the view screen

thank you!


Answers:
author: Clare
body: Hi,

This is probably due to a bug in Portfolio that's already identified. You go [here](https://jira.atlassian.com/browse/JPOSERVER-2435) to view the bug report, which explains the workaround. We also have a fix for this bug which will be in a later release.

Thanks,

Clare


Tags: advanced-roadmaps