youngmon/atlassian-qna huggingface dataset:
File Storage Size - File List Page
Asked by Sandra Paterson:

File Storage Size

What is the maximum file size storage that is possible to store when adding a file/document to the File List page?

For the 'paid version'

we are an company with 20 users working on client projects, so the file storage size will need to be sufficient?


Answers:
author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/confcloud/configuring-attachment-size-724765525.html> as you can change it.

Be aware that Atlassian have a maximum size of 25Gb for all your storage though (if you go over, it won't break, but they may ask you to move to a bigger system at higher costs)


Tags: cloud

confluence-cloud
Where can I revise the email message that users receive upon registering?
Asked by Connie Bensen:

Hi,

Our users receive a welcome email after they register.

Do you know where I can find the location to edit this?

Thank you,


Answers:
author: Peter Geshev
body: Hi Connie,

Currently this is not available for JIRA Cloud instances (there is an [open issue](https://jira.atlassian.com/browse/JRA-7266?src=confmacro) for it) and I suppose it is not available for Confluence Cloud, too.

Regards,

Peter

comments: author: Connie Bensen
body: Our instance may be on-prem. Do you know where I would find it if that were the case?

thanks,

Connie


author: Peter Geshev
body: For Cloud server instances check out [this article](https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html)


Tags: cloud

confluence-cloud
How to export users from Confluence for Crowd
Asked by Patrick Nelson:

Consolidating all of our Atlassian server apps with Crowd and I need to export my Confluence local users (and passwords) for an import into Crowd. How do I do a Confluence export of local users?


Answers:
author: Patrick Nelson
body: Thanks, but I don't see that Export Users button anywhere.

However, what I did was used the Crowd Users / Import / Atlassian Application / Confluence tool to pull the users directly from the database. This made it very easy.


author: sanjeev_magoo
body: @Milo Grika

@Patrick Nelson

This option shown is applicable only for Cloud confluence. For Server what you did is best...


author: Milo Test
body: image2016-11-16 17:29:55.png --\> image2016-11-16 17:32:9.png --\> image2016-11-16 17:33:5.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-export-users-from-Confluence-for-Crowd/qaq-p/239978?attachment-id=831){#link_118fd9559fda99}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40669/1/image2016-11-16%2017%3A30%3A50.png){#display_118fd9559fda99_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-export-users-from-Confluence-for-Crowd/qaq-p/239978?attachment-id=832){#link_118fd9559fda99_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40669/2/image2016-11-16%2017%3A29%3A55.png){#display_118fd9559fda99_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-export-users-from-Confluence-for-Crowd/qaq-p/239978?attachment-id=833){#link_118fd9559fda99_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40669/3/image2016-11-16%2017%3A32%3A9.png){#display_118fd9559fda99_4}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-export-users-from-Confluence-for-Crowd/qaq-p/239978?attachment-id=834){#link_118fd9559fda99_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40669/4/image2016-11-16%2017%3A33%3A5.png){#display_118fd9559fda99_6}


Tags: confluence-administration

export
Any reason for the Jira macro not showing when in Confluence?
Asked by Jeremy Price:

Normally when I highlight a text line within Confluence it gives me two options.

1. To create a comment on that space/page
2. To create a JIRA ticket.

Now I'm only getting the option to create a comment in the space. Not sure if this is a bug or I have something misconfigured on my side.

2016-11-16_0921.png  
[](https://community.atlassian.com/t5/Confluence-questions/Any-reason-for-the-Jira-macro-not-showing-when-in-Confluence/qaq-p/410513?attachment-id=9200){#link_11861d57f460bd}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69473/1/2016-11-16_0921.png){#display_11861d57f460bd_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Any-reason-for-the-Jira-macro-not-showing-when-in-Confluence/qaq-p/410513?attachment-id=9201){#link_11861d57f460bd_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69473/2/Screen%20Shot%202016-11-16%20at%2011.15.12%20AM.png){#display_11861d57f460bd_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Any-reason-for-the-Jira-macro-not-showing-when-in-Confluence/qaq-p/410513?attachment-id=9202){#link_11861d57f460bd_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/69473/3/Screen%20Shot%202016-11-16%20at%2011.16.07%20AM.png){#display_11861d57f460bd_4}


Answers:
author: Miroslav Kralik
body: Jeremy, try to verify the connection with JIRA is not broken. Go to your Confluence configuration - Application Links section: <https://your-instance-url/plugins/servlet/applinks/listApplicationLinks>

comments: author: Jeremy Price
body: The first screen shot is of my confluence connection from the JIRA admin side and my second screen shot is from my Confluence admin page. Both seem to be configured properly as they were before.

Screen Shot 2016-11-16 at 11.16.07 AM.png

Screen Shot 2016-11-16 at 11.15.12 AM.png


author: Miroslav Kralik
body: It may be also a cache issue. Try to follow the workaround steps described in this page: <https://jira.atlassian.com/browse/CONF-35730>.


author: Jeremy Price
body: Thanks for this information, it helps a lot.


Tags: cloud

confluence-cloud
Markdown from URL
Asked by Scott_Cowan:

I'd love to be able to embed the README.md from my github repos on a confluence page.


Answers:
author: Mark Norman
body: Vote for this issue to add this feature to Confluence:

<https://jira.atlassian.com/browse/CONFSERVER-54404>


author: Mohammed Davoodi
body: We have an Atlassian Verified plugin, [Markdown Render Macro for Confluence](https://marketplace.atlassian.com/plugins/mohamicorp-render-markdown/cloud/overview) for both the server and cloud platforms that supports embedding README's from both Bitbucket, Github or anything with a url into Confluence. You can find it [here](https://marketplace.atlassian.com/plugins/mohamicorp-render-markdown/cloud/support). We also support:

* Loading markdown from a url
* Writing your own markdown
* Loading markdown from private Github repositories
* Loading markdown from private Bitbucket repositories


author: Ian Rohde
body: <https://marketplace.atlassian.com/apps/1213594/marked>


author: Sam Hall
body: Hi Scott,

If you are already using the [Render Markdown](https://marketplace.atlassian.com/plugins/render-Markdown/cloud/overview) add-on, then you might already know that his supports Github-flavoured Markdown, as shown [here](https://answers.atlassian.com/questions/38738403/configure-render-markdown-add-on).

But are you asking if you can embed directly from an external URL (i.e. Github), without copying and pasting the content?

Sam

<br />


author: Rob Woodgate
body: You've got some options :smile:

There's this polished and paid for plugin: [Markdown for Confluence](https://bobswift.atlassian.net/wiki/display/MARKDOWN)

There's this package: <https://www.npmjs.com/package/markdown2confluence>

Or there's this Git project: <https://github.com/jedi4ever/markdown2confluence>

And there are probably others as well. Caveat: I've not tried any of these so I've no idea which one (if any) works best, but the first link is an Atlassian Verified plugin, which should give you some confidence.


Tags: addon-render-markdown

cloud

confluence-cloud
Adaptavist Content Formatting: Error unknown macro
Asked by Steffen Stamprath:

Hi,

I have an installation of confluence (5.9.8). When I install the newest version of your Plugin Adaptavist Content Formatting it comes the error you see in the attachment.

I go down to version Adaptavist Content Formatting Macros 4.2.9. It is the last version who works.

What I do wrong? or what do you change?

Thank you for feedback!

works with version 4.2.9:

works with version 4.2.9.png

error version larger 4.2.9:

error till larger than 4.2.9.png

Source:

source.png  
[](https://community.atlassian.com/t5/Confluence-questions/Adaptavist-Content-Formatting-Error-unknown-macro/qaq-p/144475?attachment-id=388){#link_11861d96cf6210}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24037/1/error%20till%20larger%20than%204.2.9.png){#display_11861d96cf6210_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Adaptavist-Content-Formatting-Error-unknown-macro/qaq-p/144475?attachment-id=389){#link_11861d96cf6210_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24037/2/works%20with%20version%204.2.9.png){#display_11861d96cf6210_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Adaptavist-Content-Formatting-Error-unknown-macro/qaq-p/144475?attachment-id=390){#link_11861d96cf6210_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/24037/3/source.png){#display_11861d96cf6210_4}


Answers:
author: John D
body: Official disclaimer from <https://www.adaptavist.com/doco/display/CFP/Content%20Formatting>:

*Content Formatting for Confluence v4.4 ends compatibility support for wiki markup. Please use v4.3 if wiki markup compatibility is required. Ideally pages should be upgraded as wiki markup has been deprecated since Confluence v4. Please take the note above into consideration when using v4.3 of Content Formatting.*


author: Steffen Stamprath
body: Yes we do the same! We using an old version.

But when we updating confluence, we don't know how long Atlassian supports wiki renderer.

With the old version its a workaround for a lot of month. But not the solution.


author: Stephen Gramm
body: We are seeing this same behavior when using wiki markup with the Adaptavist Content Formatting Macros Plugin v.4.5.0 and Confluence v5.10.8. FYI if we use an earlier version this plugin they macros work with wiki markup.


Tags: adaptavist
What could cause an Anonymous log in?
Asked by Greg Della-Croce:

I am a system admin for our Confluence Wiki v5.8.14. I am having instances of people, who have signed in and had to be verified by our system (LDAP), being identified by Confluence as Anonymous. I have noticed this in several reports I get that "Anonymous has changed..." or "As Anonymous, you do not have authority to ...". I have even seen some spaces created and the space owner is Anonymous.

I am wondering how this can occur. Where do I look for the hole in my system that allows people past my security, or is Confluence being forgetful about who signed in?


Answers:
author: Greg Della-Croce
body: Marcel,

Thank you for the reply, it has given me some areas to check into. I had the people in charge of the LDAP look into bind idea. Bind is not active in our system was their reply (I am not sure I even understand what that is but we do not seem to be using it)

As to Anonymous permissions our default when creating a space is that Anonymous do not have any permissions. I, however, do not know of a way to check through our 3,000+ spaces to find out if anyone has changed this setting. We tell them not to, but Admins are like cats sometimes, they know they know better than you do.

I do hope we can solve this problem soon. I appreciate your help.

Greg


author: Marcel Woschek
body: If I understand you correctly, you first need to figure out if the anonymous users are verified but corrupt users or strangers.

Confluence offers anonymous bind for LDAP. So logging in via LDAP will give you anonymous user permissions in Confluence. (see [here](https://confluence.atlassian.com/confkb/how-do-i-enable-anonymous-bind-for-ldap-449904727.html)). Maybe you configured your LDAP like this by mistake.

If this is not the case you might have the wrong permissions on your Confluence. Therefore you have to check the permissions, whether anonymous users are allowed to view, create and edit pages or spaces. If that is the case you need to change this.

Another (but probably unlikely) reason might be a scheduler. At least in my case I developed a custom plugin which creates and edits pages within a job. This job uses an anonymous user account. Maybe you're using a plugin that has a similar behaviour?


Tags: confluence-administration
How can I get notified when Atlassian updates Confluence Cloud?
Asked by Michael Faux:

I'd like to know when Atlassian updates Confluence Cloud, and what changes were made in the update. Is there a system in place for this? A newsletter, blog post, etc.?

This would help me be aware of new features, bug fixes, and to determine if the update is a possible cause for unexpected behavior / bugs.

Thanks,

-mf


Answers:
author: Admin2
body: You could "watch" the What's New page here:

<https://confluence.atlassian.com/cloud/what-s-new-686863216.html>

comments: author: Michael Faux
body: Thank you. That's a start, though it's not updated with the frequency that Atlassian pushes changes to Cloud. For instance, I'm noticing a new bug(s) every few days or so.


author: Admin2
body: Tell me about it ...! New version 1000.534.0 is due out soon (no ETA yet) to fix the page tree macro and broken logo issues.


author: Roman Kirilenko
body: All the pages of your instance should contain something like this:

```
&lt;meta name="ajs-version-number" content="1000.518.1"&gt;
```

You can parse any Confluence page to check the version. We use Zabbix with some Linux magic to parse Confluence page and check if the version changed or not. Then Zabbix sends a notification if the version changed.


Tags: cloud

confluence-cloud
LiveSearch Macro doesn't show all
Asked by Julia Erdel:

Hi all,

we have the problem that we have to scroll down if we search for something in one space.

For example:

image2016-11-16 9:16:34.png

In another space it works well without scrolling down.

For example:

image2016-11-16 9:19:15.png

Does someone has an idea why?  
[](https://community.atlassian.com/t5/Confluence-questions/LiveSearch-Macro-doesn-t-show-all/qaq-p/237471?attachment-id=1718){#link_11861dd11aa574}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40189/1/image2016-11-16%209%3A13%3A43.png){#display_11861dd11aa574_0}  
[](https://community.atlassian.com/t5/Confluence-questions/LiveSearch-Macro-doesn-t-show-all/qaq-p/237471?attachment-id=1719){#link_11861dd11aa574_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40189/2/image2016-11-16%209%3A19%3A15.png){#display_11861dd11aa574_2}  
[](https://community.atlassian.com/t5/Confluence-questions/LiveSearch-Macro-doesn-t-show-all/qaq-p/237471?attachment-id=1720){#link_11861dd11aa574_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40189/3/image2016-11-16%209%3A16%3A34.png){#display_11861dd11aa574_4}


Answers:
author: Julia Erdel
body: Any answer?


Tags: confluence-administration

live-search
How can I change my @mention handle?
Asked by jthomasburrows:


Answers:
author: danny
body: You can change it via the Profile option in the drop down menu available from your avatar in the top right corner of your HipChat desktop client (web or native client). Here is a quick video that shows the process.

<http://www.screencast.com/t/s6X6OMXt7ea3>

comments: author: jthomasburrows
body: Thanks Daniel! That worked a treat for Hipchat!


author: Rob Woodgate
body: Your @mention handle is your username. When accounts are created the local part of your email address is used as the default username. So if your email address is JohnDoe@example.com, your username would default to JohnDoe, and therefore your @mention handle as well.

I don't know how this works in HipChat, but in Confluence only a site admin can change usernames. It's a trivial task, but you do need permission to access User Management, which only site admins can normally do.


author: darrenpegg
body: I believe this is driven by username/fullname attributes - changing these would do it. Though if connected via LDAP/AD for user management you can change this via the givenname + sn via the DisplayName attribute.

Is it broken?


Tags: hipchat
How can I get stats on page views without Confluence Usage Status (which is disabled for Cloud) and without having to buy a plug-in.
Asked by Eli_Doll:

We are using Confluence Cloud and cannot enable Confluence Usage Stats. Want to be able to obtain stats on page views without having to buy any plug-in. How can we do this?


Answers:
author: Rob Woodgate
body: Short answer: You can't.

Lots of people want this, hence all of the plugins that do it are paid-for and not free. I don't know why Atlassian won't allow Cloud customers to see usage stats but they don't, so this is (a well-hidden and unexpected) part of the cost of Cloud.

Potentially you could build your own analytics engine that tracks page views, time on page, etc, but that's a big undertaking.

(In case someone asks why you can't use Google Analytics, it's because you have to add a tracking code to every page and you can't do that in Confluence Cloud.)


author: Eli_Doll
body: Thank you Rob, this confirms my initial investigation. I will raise it as a request (if it one doesn't already exist) and if enough people vote for it Atlassian hopefully will consider it.

comments: author: Federico Olmus
body: Hi, Eli, did you submit a request I'd like to upvote it if its out there.

Thanks!


author: Tim
body: For anyone who is willing to try an add-on we've created one that gives an overview of activity, stats on page views and much more.

You can find more details here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)


Tags: cloud

confluence-cloud
StatusPage for our instances
Asked by He Who Shall Not Be Named:

So yesterday our Confluence instance went down for at least 4 hours. I checked <http://status.atlassian.com/> and was surprised there is no such incident report.

It could likely mean that it doesn't really include our instance, which begs the question, where do we check/monitor the status of our instance?

Or do we need to purchase our own StatusPage?


Answers:
author: Rob Woodgate
body: The Atlassian status page covers all cloud instances, so you don't need to purchase your own. However, if 1 single instance has a problem, that wouldn't be reflected in their status page. The aim of the status page is to reflect the general availability of Atlassian services, not to specify whether any specific instance is running.

If you can't connect to your Cloud instance, and you can connect to other online services, your first port of call should be to raise a critical support ticket. Atlassian will prioritise a system down report and get it back up and running ASAP.

comments: author: He Who Shall Not Be Named
body: Hi Rob,

Yes, we did file a support ticket.

However, we have to fend off several inquiries from our users, which StatusPage would greatly help. As it's Cloud, there isn't really so much we can do even if I am an Administrator.


author: Rob Woodgate
body: I feel your pain. On the (admittedly rare) occasions when Cloud isn't available or has a major issue, I've used our in-house comms tools to send out a global message, but that's a 1-many push system and I'd prefer a many-1 pull system. The idea of an internal status page sounds like something I might pursue :smile:


Tags: cloud

confluence-cloud

statuspage
Macros stop working
Asked by Sandy Johnson:

Has anyone experience macro behavior where some macros stop working while other continue to function as they are suppose to? And not on all pages. For example, in recent days, the TOC macro has stopped working on a number of pages, but not all. Then is will start working again, only to stop the next day. See the screen shot below. I'm using Confluence version 5.8.13

Any help would be appreciated.

Thanks, Sandy

image2016-11-15 18:52:5.png  
[](https://community.atlassian.com/t5/Confluence-questions/Macros-stop-working/qaq-p/185617?attachment-id=1135){#link_11861e1d3ff262}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/31091/1/image2016-11-15%2018%3A52%3A5.png){#display_11861e1d3ff262_0}


Answers:
author: Sandy Johnson
body: Julia - thanks I'll have my support team give this a try

Rob - We are an IE only shop. However, I did discover that I I edit and save the page the problem would go away, but only for that page of course.

comments: author: Rob Woodgate
body: Hi Sandy,

If it helps, this is the [supported browsers page](https://confluence.atlassian.com/cloud/supported-browsers-744721663.html). There are a number of IE and Edge notes that might be useful for you. More than a few answers on this forum include "try a browser that's not IE" and end up solving the problem. I've got absolutely no axe to grind with IE or Microsoft, but if there is any way you can move/allow your users to access Atlassian on Firefox, Safari or Chrome then in general you and they will have a better experience.

But if you can't, this forum is always available :smile:


author: Sandy Johnson
body: Thanks, so the odd thing is that we've been on this version of Confluence for almost a year and on IE 11 longer than that and this problem only started occurring within the last 2-3 weeks.


author: Julia Erdel
body: Hey Sandy,

we have often the issue connected to Java. So we have to restart and delete the plugin-cache to fix it.

<https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html>

I hope that will solve your problem.

Regards,

Julia


author: Rob Woodgate
body: I've experienced something similar and equally intermittent and random. All I can tell you is that we discovered that it only happened on Firefox and not on Chrome, so our workaround was for Firefox users to switch to Chrome if they were having problems on a particular page.
Anonymous User Homepage
Asked by Max Clark:

Hello,

Is it possible to change the homepage for an anonymous user?

Thanks!


Answers:
author: Rob Woodgate
body: The Home page is determined by the Confluence Administration \> Further Configuration \> Site Homepage setting. When a user logs in, they will be taken to that page (or whatever alternate home page they've specified in their Profile) and likewise when you click the home button (the big button that by default says "Confluence" on the left of the banner) you'll be taken to that page.

There's no way to specify more than one home page for Confluence, although as a workaround you can ask your logged in users to change their profiles so that their home page is different to the default homepage. This means that anonymous users will go to the default homepage and logged in users will go to a different home page (but there's no way in Confluence to force users to change their homepage).


Tags: confluence-administration
Resolution 1 fails
Asked by Antti Luostarinen:

*This question is in reference to Atlassian Documentation: [Upgrade to 5.7.x fails due to IMAGEDETAILS constraint FKA768048734A4917E](https://confluence.atlassian.com/pages/viewpage.action?pageId=732268639)*

Resolution 1 fails with the following message:

ERROR 1005 (HY000): Can't create table 'confluence.#sql-86c_5b' (errno: 150)


Answers:
author: Nic Brough -Adaptavist-
body: That error implies the foreign keys it's trying to use are also wrong or missing. Does your user have full access to the database? And are the other tables there ok, with the foreign keys?

comments: author: Antti Luostarinen
body: I'm upgrading from Confluence 2.8, moved in on a completely fresh and updated Debian Jessie..

mysql\>

SET FOREIGN_KEY_CHECKS = 0;

ALTER TABLE IMAGEDETAILS ADD CONSTRAINT FKA768048734A4917E FOREIGN KEY (ATTACHMENTID) REFERENCES ATTACHMENTS(ATTACHMENTID);

SET FOREIGN_KEY_CHECKS = 1;

helped me beyond it, but I had to repeat it for also:

ALTER TABLE SPACEGROUPPERMISSIONS ADD CONSTRAINT FK487D958B16994414 FOREIGN KEY (SPACEGROUPID) references SPACEGROUPS (SPACEGROUPID)


author: Nic Brough -Adaptavist-
body: So you had no problems with the upgrade to 3?


Tags: confluence-administration

documentation