youngmon/atlassian-qna huggingface dataset:
fatal: unable to access stash. Could not resolve host: stash
Asked by ganeshmurthi_s:

I am getting this error while linking the stash repositories.

Authentication type: Username and password

Error log

2022-07-27 04:20:26,843 INFO \[9-BAM::PlanExec:pool-16-thread-4\] \[DefaultErrorHandler\] Recording an error: Unable to detect changes : \*\*\*-TEST : command 'C:\\Program Files\\Git\\cmd\\git.exe' ls-remote [https://stash.bbpd.io/\*\*\*.git](https://stash.bbpd.io/***.git) failed with code 128. Working directory was \[.\]., stderr:  
fatal: unable to access '[https://stash.bbpd.io/\*\*\*.git/](https://stash.bbpd.io/***.git/)': Could not resolve host: stash.bbpd.io.

Could someone help me, please?


Answers:
author: Nic Brough -Adaptavist-
body: This simply means that your network can't find the address behind the server name you have given it - [https://stash.bbpd.io/\*\*\*.git](https://stash.bbpd.io/***.git) simply doesn't exist.

It's a bit like writing "Bob, one hundred and eleventy twelve, turnip street, royston vasey, UK" on a mail envelope - the Royal Mail in the UK will "return to sender" because the address does not exist.

You'll need to ask for the actual address of the repository, or fix your network so that it can look it up correctly.

comments: author: ganeshmurthi_s
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) - If I tried accessing the Stash URL which I feed in Bamboo is working. The URL which I have posted '[https://stash.bbpd.io/\*\*\*.git/](https://stash.bbpd.io/***.git/) is an incorrect URL because this is a private repository. I am not sure whether I can post the repo URL here.


author: Nic Brough -Adaptavist-
body: You don't need to give us the URL, it's not going to help us solve the problem.

You need to fix your network lookup of the url, or start using a valid url.


author: jvelapol
body: Yeah, I agree with Nic - the problem is that the server that's running the Bamboo agent isn't able to connect to the server that's running bitbucket.

```
Could not resolve host: stash.bbpd.io.
```

That means that the host that the Bamboo Agent is running on literally has no DNS entry that resolves to the stash server. There's nothing that anyone here can help fix that. It's a networking problem between your Bamboo Agent server and your stash server.

You can try logging in to the bamboo agent host and running something equivalent to:

```
curl https://stash.bbpd.io
```

(or whatever the equivalent is in the Windows world).

Once that works, you'll be further along, I think.

EDIT: I've seen cases when the host that runs the agent sits behind a proxy server, and that proxy server isn't configured to allow traffic to whatever destination. But that's only one of about a thousand possible reasons why this isn't working for you, all of which are specific to your networking topology.


Tags: bitbucket
Is there way to chage specs varaible?
Asked by Vasiliy Zavoyko:

I am looking for a way to chage specs driven deplyment varaible.  
I have a Java spec driven bamboo deployment plan, it contains bamboo variables, but since those variables are spec driven, I'm not allowed to change them using the UI.  
So I'm looking for a way to create a variable that I can modify.


Answers:
author: jvelapol
body: I have found that once I'm using Specs to manage a build or deployment plan, I can no longer edit any of the contents of that build plan or deployment plan.

However, one thing you could try is, knowing that variables in a Deployment plan inherit the variables in the Build plan that it's based on. If that build plan isn't managed by specs, you can create another variable in that build plan. If your Build Plan is also managed by specs, the Build Project that contains the Build Plan can also have "Project Variables" that are ultimately inherited by the Build Plan, and thus the Deployment Project. The downside is that you can't (without some kludge) have a Deployment Environment specific changeable variable in the Build Project variables. For example, if there is a "deployment_target_host" variable that you define differently for each environment you deploy to, you'll have to do something like define the Build Project variable as "deployment_target_host_ENV1", "deployment_target_host_ENV2", etc, and then have some logic in the deployment environments that choose the "deployment_target_host" based on the names of the keys. It's kind of kludgy, which means it's kind of fragile, but I guess it works.

EDIT: The only way to change any spec-managed build or deployment plan is to update the specs files in the relevant git repo. It doesn't make it all that easy to "test a quick change" as a one-shot, but for better or worse, it forces you to use the pipeline process to, well, update the pipeline, too.
Can I disable the incident history on the public statuspage?
Asked by Patrick Drescher:

I'd like to know whether it's possible to disable the incident history on the statuspage or adjust it to e.g. last 3 days?


Answers:
author: Howard Nedd
body: Hi Patrick,  

Yes you can. You will need to do this in the CSS custom page.

With this code block you can reduce it. replace the X with the number of days you want to show.  

This will be your code, add this into the Custom footer HTML:  

```
<!-- Replace "x" with the number of days you want to show + 2. -->

<!-- For example, if you wanted to show the last 3 days of history, you would replace x with 5. -->

<!-- Do the replacements described above and then paste the following into your Custom CSS section. -->

<script>

    $(function() {

        $('.status-day:nth-child(n+X)').remove();

    });

</script>
```

I hope this helps. Have fun.  

Regards,  
Howard

comments: author: Patrick Drescher
body: Hi Howard,

thanks for your answer.

I've applied the mentioned workaround and it works for the Status page, as you've announced. Thumbs up!

However, all previous incidents are still visible on the History page. So it's only half way solution.

Furthermore I would also need to get rid of the "Past Incident" Headline on the Status page, when I set x that way to show no Past Incidents at all.

Br

Patrick


author: Howard Nedd
body: Hi Patrick,

You can completely remove the link that takes users to the "/history" page.

Here you go:  

\<!-- Paste the following into your Custom Footer section. --\>

```
<script>

    $(function() {

        $('.history-footer-link').remove();

    });

</script>
```

Let me know if that helps.  

Regards,  
Howard


author: Kyrylo Kliushev
body: [@Howard Nedd](/t5/user/viewprofilepage/user-id/4566707) Great solution !  

But I have a question. It's possible to show only the days that are filled? (empty days are hidden)


author: Howard Nedd
body: hi [@Kyrylo Kliushev](/t5/user/viewprofilepage/user-id/4065725) ,

Thank you for the nice comment. Can you elaborate on what you mean with "show only the filled days?"

Would you only want to show days with downtime?

Regards,

Howard


author: Kyrylo Kliushev
body: [@Howard Nedd](/t5/user/viewprofilepage/user-id/4566707) Yes, show days with downtime.
Adding Page logo results in an error
Asked by Petar Stanojevic:

Hi,

I have tried to add a logo to my statuspage but I get an error every time. The file is a .png and the size is 256x347px. Is anyone else having this issue?

Do you have to have a custom domain set up in order to add a logo because that I don't have yet as we are still testing the side. We do have the Business Plan and I do know that we need a custom domain to customize the page via CSS but does this also apply to the adding of a logo?

Regards,

Petar![Logo error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/196601i74F94FD30FD0BB78/image-size/large?v=v2&px=999 "Logo error.PNG")


Answers:
author: Jesse Klein
body: Hello Petar,

Thanks for your question around adding a logo. I think the only time I have seen this issue is if there is something blocking filestack. Since we use them as a third party, we sometimes get issues where it is being blocked by a firewall and is causing that error. That would be the first thing I would check when trying to upload the image. If that is the case, allow listing filestack should resolve the issue.

You should not need anything else to accomplish the upload.

Hopefully that helps get you in the right direction. I hope you have a great day!

Regards.  
Jesse

comments: author: Petar Stanojevic
body: Somehow it work suddenly without me having to change anything. Thanks for help
Is it possible to customise Incident creation form?
Asked by Djamel Arichi:

Is it possible to customise Incident creation form?

add fields (Drop down list, free text, ..)

rgds.


Answers:
author: Jesse Klein
body: Hello Djamel,

This is Jesse from the Statuspage support team. Welcome to the community. The incident creation section cannot be customized. It is set to provide incident statuses and component statuses and nothing more.

I would be curious to know what fields you would add if this were customizable. What would you do with a drop down list or a free text field?

Regards,  
Jesse
Change Incident status default message
Asked by Petar Stanojevic:

Hello,

Each of the 4 statuses of an Incident and Maintenance has a default message.  
for example, Incident status is "Investigating" and the message is "We are currently investigating this issue"  
How can I change this default messages for each status without having to change it every time I create an incident?

Thanks.


Answers:
author: Alberto Salvante
body: Hi Petar! Welcome to the Community!

You can customize messages for the customer in

project settings --\> customer notifications

In this section you can change the default messages or create new one.

Hope it helps.

Best,  
Alberto

comments: author: Petar Stanojevic
body: Hi Alberto,

Thanks for the help but i dont have anything called project settings in the statuspage settings

Regards,

Petar


author: Alberto Salvante
body: Hi Petar,

if you have the administer project permission you should see the project settings section, in the left side menu in the project.

![Screenshot 2022-05-09 at 14.07.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/196471i70232394E02C9A03/image-dimensions/231x499?v=v2 "Screenshot 2022-05-09 at 14.07.03.png")

Best,  
Alberto


author: Petar Stanojevic
body: Hi

Thats not Statuspage though

Regards,

Petar
Webhook communication when create incident
Asked by Facundo W:

Hi all,

We want to understand how this works as we can't find a clear answer for this.

When an incident is created, and on that incident Ive got updated lets say 3 components. I will get 3 hits to my webhook with the component update and one with the incident data correct? So it will be total 4 hits to my webhook.

There is a way to configure from the status page to avoid send that last request with the incident and only send the component updates from the creation of an incident?

Thanks in advance!


Answers:
author: Jesse Klein
body: Hello Facundo,

This is Jesse from the Statuspage support team. Welcome to the community. If I understand correctly, you're looking to just get the component changes. Unfortunately, there is not a way to configure this as the point of the incident would be to send the incident data and the component change data in the notification.

I would be curious to know what your use case was on this. Please feel free to reach back out if you had more info on that. I hope you have a nice day!

Regards,  
Jesse
Can images be added to a status page status?
Asked by Jessie Hohmann:

We have a use case for adding images to a status in status page. I thought I saw some discussion about this in a previous thread but did not see the outcome.   
Will status page support adding images to a status?


Answers:
author: John M
body: Hi Jesse,

If you're on the [Statuspage Business plan](https://www.atlassian.com/software/statuspage/pricing) you have the option to customize your page with Javascript, so you can insert images or manipulate your page in many other ways. While generating the code for these customizations is left up to the client, we do share a few snippets for [commonly requested customizations.](https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/)

comments: author: Jessie Hohmann
body: Does this allow us to include images with individual statuses? This appears to be associated more to custom page configuration.


author: John M
body: You should be able to do that dynamically on page load with JS.


author: Jessie Hohmann
body: Thank you for the response, it sounds like it would require some configuration if we wanted to create a different image for each new event which is not ideal. We will investigate some more if this will be able to be accomplished easily.
More options for templates
Asked by jhodges:

We would like to have more configuration options for our templates. For examples, we'd like to have a default toggle for "Send Notification" for incident creation, and then resolution, but not all the updates in between.

We'd also like the option to have more configurable defaults for which components are affected by different types of incidents.


Answers:
author: Darryl Lee
body: Hi [@jhodges](/t5/user/viewprofilepage/user-id/4910222) ,

This is Darryl. I am here to help.

Understand that you would like to have more flexible options for Incident Template configuration.

Unfortunately, the options you mentioned are not available, and because Statuspage is a SaaS product so the format of the incident template is applied to every Statuspage customer. which is not possible for customization.

In order to have further assistance on this subject, it would be great to reach out to [Statuspage Support](https://support.atlassian.com/statuspage/), and my colleague will take it from there and collect your expectation in detail to file a feature request.

Thank you.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian
After resolving an incident can email subject change to say Issue Resolved
Asked by Simon Barratt:

Is it possible to change the subject when an incident has been resolved? Right now you have to open the email to see it has been resolved, it is not obvious from the subject.

thanks


Answers:
author: John M
body: Hi Simon,

Unfortunately, there is no option to change the formatting of the email updates to add the status into the subject line. Sorry about that!

comments: author: Simon Barratt
body: ok, would be a good feature to add though
Can you restrict who can send an email to update the status?
Asked by First Title:

We're in the process if implementing this solution and when security reviewed the process their comment was that security through obscurity isn't appropriate.

The email address used to update the status is very long, random and unique enough not to be guessed. However, if this email address gets compromised then anyone from any random source address can update the status.

Is there a way to restrict the update to a predefined list of source domains and/or email addresses?


Answers:
author: Darryl Lee
body: Hi [@First Title](/t5/user/viewprofilepage/user-id/4908313)

This is Darryl. I am here to help.

Thanks for the feedback on the security concerns about the Email automation for Statuspage components.

Unfortunately, there is no way to restrict the "from" sources for the Emil automation and we do have an existing feature request to "Create Allowlist for Email Addresses used in Component Automation".

The ticket ID is, **STATUS-348**, and we will keep you posted because the ticket doesn't provide any public access to our customers.

Thank you very much again for your feedback in helping us improve Statuspage.

Have a great day and stay safe.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian

comments: author: Darryl Lee
body: [@First Title](/t5/user/viewprofilepage/user-id/4908313), On the other hand, we also recommend switching to using the third-party services (Pingdom/New Relic) or the "unsupported" third-party services as alternatives for Statuspage component status automation. -\> <https://support.atlassian.com/statuspage/docs/get-started-with-email-automation/#Using-third-party-services>

Or, if you also have an Opsgenie subscription, it would be awesome to incorporate the [Statuspage integration](https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-statuspage/) for accomplishing this objective.

Hope this helps.

Kind regards,   
Darryl Lee  
Support Engineer, Atlassian


author: First Title
body: Thanks for your reply, happy to be on your distribution list to be notified when STATUS-348 get released into production.

The third-party \& alternate services to update the component still rely on an obscure email address which doesn't mitigate the security concern raised initially.

I note there is no option to turn off the email address or this automation service. Even if we chose to only update the components manually, the risk remains the same.


author: Darryl Lee
body: Thanks for the extra feedback and I have added them to the feature request ticket for our development team as a reference.
Separate components from each other for Statuspage
Asked by Howard Nedd:

Hi Community,  

I have currently setup my components next to each other thanks to some css adjustments but I still have a question.  

I would like to have one component on top and then all the others two by two as listed on the current statuspage.  

The first component is more important than all the others so we want that one on top.

Anybody has knowledge of what the css would be to adjust these components?

![Schermafbeelding 2022-04-28 142706.jpg](/t5/image/serverpage/image-id/195009iAB4E3B052ED71C7E/image-size/large?v=v2&px=999 "Schermafbeelding 2022-04-28 142706.jpg")

Kind regards  
Howard


Answers:
author: Shivam Naik
body: Hi [@Howard Nedd](/t5/user/viewprofilepage/user-id/4566707) ,

Happy to help!

That can be achieved through Customization on your Statuspage <https://support.atlassian.com/statuspage/docs/css-and-javascript-snippets-for-customizations/#Changing-the-components-section>, CSS/JS will allow you to move those around as it looks like you've already done, the snippets here should be able to guide you in rearranging the Components there further.

Please let us know if you have any follow up questions!


Tags: component

css
Misinformation on the status page, display inconsistent status on top rectangle.
Asked by Matheus Sunderhus:

![Screen Shot 2022-04-27 at 10.22.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/194886iC1BE37C7881D397A/image-size/large?v=v2&px=999 "Screen Shot 2022-04-27 at 10.22.41.png")

As you can see in the screenshot example, it looks like a bug for me. The response provided by the API returns a status different from the one shown on the status page top rectangle.

What can it be?


Answers:
author: John M
body: Hi Matheus,

It looks like it's working now:

![2022-04-27_14-33-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/194928iCD42C654FEFF26C1/image-size/large?v=v2&px=999 "2022-04-27_14-33-47.png")

Usually, if we see this kind of thing, it's a caching issue. I reset the cache on your account, so hopefully you don't see any more of this.


Tags: bug

status
Historical Incidents Data
Asked by Ravindranath:

Hi,

We are fetching the Unresolved incidents with the API Call.

<https://api.statuspage.io/v1/pages/>\<PageId\>/incidents/unresolved and with Authorization: Bearer \<Org. API Key\>

We have the requirement to Show the past 7 days historical data whether the components is Operational or has any outage.

Can you kindly suggest any way we can retrieve it.


Answers:
author: John M
body: Hi [Ravindranath](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4754874),

You can use the following request to get uptime, events and outage time for the past 90 days:

curl <https://api.statuspage.io/v1/pages/{page_id}/components/{component_id>}/uptime  
-H "Authorization: OAuth your-api-key-goes-here"  
-X GET
When will it be possible to schedule notifications for maintenance in advance? (72 hours before, etc
Asked by purchasing:

It seems that it's not possible currently, and this seems like a huge oversight. When will this be corrected, so we can set up maintenance in advance, and automatically send notifications with proper lead time (72 hours, 48 hours, etc)

Thank you


Answers:
author: Abraham Musalem
body: Hey there,

Abe here with Statuspage support. Thanks for reaching out. There is currently an open feature request to add additional reminder options, so that a customer could send multiple reminders at different intervals. There is currently no ETA on this unfortunately but my product team is gathering more feedback on this to gauge customer impact.  

I've added your feedback to the ticket.   

Cheers,   

-Abe

comments: author: Flow Team
body: Hi,

Bump on this request.

We too would like to send out reminders about upcoming scheduled maintenance a month, week and day before the maintenance.

Any way we could get this feature prioritized?

thanks,

-v-
how do you make your domain like status.example.com
Asked by amirKing0:

you know these websites that have status in their status website like status.discord.com well umm how do you do that?


Answers:
author: Jack Brickey
body: Hi [@amirKing0](/t5/user/viewprofilepage/user-id/4891827) ,

it appears you may be referring to what the [Statuspage](https://www.atlassian.com/software/statuspage) product from Atlassian presents.

comments: author: amirKing0
body: yes


author: Jack Brickey
body: So do you still have a question? You simply need to add Statuspage to your portfolio.


author: amirKing0
body: what?


author: ?ukasz Modzelewski _TTPSC_
body: It's mentioned Statuspage Atlassian product, running on subdomain.

Check this page, if you need to get into configuration details: [Set a custom domain and SSL](https://support.atlassian.com/statuspage/docs/set-a-custom-domain-and-ssl/)


Tags: domain

off-topic

status
Is it possible to customize Incident Impact Terms?
Asked by Jonathan Franconi:

Hi,

Is it possible to customize the current list of Incident Impact terms? For example the current list is:

Here's the full list:

* "operational"
* "under_maintenance"
* "degraded_performance"
* "partial_outage"
* "major_outage"

These have been fairly standard for years in the platform. We have some requests to customize this list that better communicates the impact to a service. Is this possible to customize?

TIA!

Jonathan


Answers:
author: Howard Nedd
body: Hi Jonathan,

You can customize the names of the different component statuses. For example, you can change "Operational" to "Everything's Great!"

Here is the JS to do so:

<https://bitbucket.org/atlassian/statuspage-sample-customizations/src/master/custom_component_statuses_js/custom_component_statuses.html>

Hope that helps.

Regards,

Howard

comments: author: Jonathan Franconi
body: Yes we know this, I should been more specific. This just changes the display in consumption. It would change the API response and internal Admin UI status's. It makes it confusing for integrations/humans to keep track of mapping whats different in the JS vs product. Guess thats not possible. Thanks.
Convert private page to Audience-specific page
Asked by Chad King:

Can you convert an existing private page to Audience-specific page?


Answers:
author: Howard Nedd
body: Hi,

Once your page is activated, you must [contact support here](https://help.statuspage.io/help/contact-us-30) to switch your page type.

Regards

Howard

comments: author: Howard Nedd
body: That link does not seem to work anymore. Rather use this one:

<https://support.atlassian.com/contact/#/>

and choose statuspage as your product.

Hope that helps.

Regards

Howard