youngmon/atlassian-qna huggingface dataset:
Hide names of previous team members from boards and also of current ones from each other
Asked by Vybe Digital:

Hi,

I am doing a trial with 4 employees currently and need to make sure that they are all kept separate (so they shouldn't know the names/contact details of the other trial participants, nor the previous users of the boards).  

What's the best way to do this? Should I create 4 separate copies of the same board and give access to one each? Would they still be able to see each other's name in the team overview? Also I see in the individual cards there are entries for a previous staff. Is there a way to remove those? Not sure if that name also appears in other places.

Thanks in advance.


Answers:
author: Garrett
body: Hi there,

In order to keep these members completely separate, you would want to have a board dedicated for each of them. That way they can only see the content of that board they are a member of. As long as they aren't a member of your Trello team, they won't be able to see anything else.

Regarding the card history, there won't be way to remove a specific action that occurred from a previous member. So instead you'll want to either create a new board for each new trial member, or delete the cards on those boards.
I issued invites to members but only 1/2 received emails. I have deleted them and attempted to readd
Asked by organiseme:

*I issued invites to members but only 1/2 received emails. I have deleted them and attempted to re-add but no luck.*

*Is there a simple way to invite them or a way or a way to access without joining and without my boards being public?*

*i also had invite email with "no board longer available "*


Answers:
author: Garrett
body: So sorry to hear about that. It sounds like those members got caught in an invite bug we had recently. The issue has since been fixed, so your members should be able to join that board by registering a Trello account here: <https://trello.com/signup>
ALl the cards are not showing on one of my boards
Asked by Jennie Erlich:

the cards are visible on other boards but not on one - how do i make them appear- i clicked![trello 2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/74804i279A6F5BE9BD7EBB/image-size/large?v=v2&px=999 "trello 2.jpg") on my name and clicked on cards but they did not appear


Answers:
author: Teddy
body: It looks like a Search Cards filter is currently active for the board, which hides the cards if there are no results. Try pressing 'x' on the keyboard to clear the search on that board, or click the 'x' next to the search results panel:   

![bf985856f013ca9ef573c369c2e8fe90.png](https://d33v4339jhl8k0.cloudfront.net/inline/22332/d35e62fab04f90ee44fc5c19e7eeb571a1d2d051/1961f4502c43f151f0316b733553863a7e72dfc2/bf985856f013ca9ef573c369c2e8fe90.png)


author: Esme Crutchley
body: Hi [@Jennie Erlich](/t5/user/viewprofilepage/user-id/3660070)

Are the boards/cards linked in any way?

If they're showing on one board but not the other, that would say to me that they 'live' on the original board and that if you have a Butler command set up, it's not doing what it should.

Cards live in only 1 board, you can move them into another one, or have Butler do this for you, but unless you use Unito (I believe that's the one), they only 'live' in one board.

Does that help at all?

Esme :)
Retract Cancellation Request
Asked by Alex Turkovic:

We hastily submitted a cancellation but quickly determined we wanted to keep Confluence. I am finding no way to resolve this without submitting a support ticket which I have done but have no resolution to yet and we are set to lose our data tomorrow. I feel that I have scoured all of the account management options but am not seeing any other way to accomplish this.

Has anyone gone through this before and/or know how to?


Answers:
author: Ang?lica Luz
body: Hello [@Alex Turkovic](/t5/user/viewprofilepage/user-id/4568913),

Welcome to the Atlassian Community!

I saw that our customer advocates already replied to the tickets and they reactivated your site.

If there is anything else we can do to help, please let us know.

??Kind regards,  
Ang?lica


Tags: atl-rvw

cloud

confluence-cloud
In-App notification for a confluence App
Asked by Rapha:

Hello,

I would like to create an in-app notification for an Confluence add-on I'm building, to render exactly almost like when someone comment/like a page I created.

I found a tutorial working for Confluence Server version, that rely on a mywork jar package.

I found the corresponding REST API : <https://docs.atlassian.com/mywork-confluence-host-plugin/REST/1.1-build22/#id308078> (endpoint : <https://mysite.atlassian.net/wiki/rest/mywork/latest/notification>)

However, when I'm creating a notification via POST (successfully, code 200, with new notification id), nothing appears in the confluence interface.

I'm sure the notification has been recorded because I can retrieve it via calling the GET method.

Do you know if something must be enabled in on the admin site?

Additional question : How to use this API to target a specific user and not every user? (the original jar package offers this feature : <https://developer.atlassian.com/server/confluence/posting-notifications-in-confluence/>)

Thanks,


Answers:
author: Ajay _view26_
body: Hi [@Rapha](/t5/user/viewprofilepage/user-id/4568742)

I am not sure if Confluence Cloud supports custom notifications. The list of notifications available is documented here -https://support.atlassian.com/confluence-cloud/docs/view-your-notifications/

Cheers

Ajay


Tags: cloud

confluence-cloud

notification
How can I add 'comment' field (text area) in confiform entry in Jira ticket description field.
Asked by Aman Angural:

* I want to create Jira ticket with comments field in Confiform and need to add description of Jira ticket using comments field. it does not have option to use \[entry.myfield\] option. only allowed to use in confiform field macro using 'mycommentfield.content'


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You can access any field in ConfiForms via \[entry.field_name\] notation, and that including the *comment* field

To get a body of a comment field you need to access it via "content" property

<https://wiki.vertuna.com/display/CONFIFORMS/Accessing+field+values+and+properties>

Alex


Tags: confiforms
Change title on form when editing record?
Asked by Glen Collins:

Hello all. I'd like to know if it's possible to change the title of the modal form for editing. I've been trying to play around with javascript to trigger the title change when the edit function is selected for the record, but I have been unsuccessful in my attempts to change the title of the form.

I'm able to get an alert box to show when I click and select edit. This is the simple javascript I tried:

|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ``` <script type="text/javascript">$(document).on('click', '[id^="i_confiform_edit_button_"]', function() {   recordEdited = true;   alert(recordEdited);});function changeTitle() {   if (recordEdited ) { ? ?alert(recordEdited);  ? document.getElementById("dialog-title").textContent = 'Change title to this' ;   }}</script> ``` |

As a test I have a alert box pop up and it does, so I know that portion is working. I tried to add the title change as just part of the edit function on-click trigger but I'm not sure if that resource is available (windows not drawn yet) at that time to actually change it.

I then tried to put an onload inside the form definition but I'm not sure if that's even supported. It failed anyways. I just want to be able to have the user see the change during the add of a new record and an edit.

Possible?

Thanks.

Glen


Answers:
author: Alex Medved _ConfiForms_
body: That is much more simple - you can have a rule or multiple rules like this defined <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Field+Definition+Rules#ConfiFormsFieldDefinitionRules-Setformtitle>

Changing your form's title when you want (on a condition you specify)

Alex


Tags: confiforms

confluence-server

server
Confluence is slow to load the first time you open it each day
Asked by pangsaizhi:

Confluence is slow to load the first time you open it each day


Answers:
author: Pavel Junek
body: Hi [@pangsaizhi](/t5/user/viewprofilepage/user-id/4568746)

Welcome to Atlassian community :)

Which Confluence do you use - server version (custom URL domain eg. confluence.yourcompany.com) or Cloud version (URL is xxxx.atlassian.net)?

Does this behaviour happen to other users? What web browser do you use?

Pavel

comments: author: Russ Calderon
body: Hi [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350) ,

I have this same problem on version 7.13.x. I just updated to 7.19.4 and the issue is still there. This is on-prem using new hardware and a lot of resources. It only happens the first time we launch it, typically this happens in the morning then after that delay, every page loads just fine through out the day. This happens to all users on all browsers. Also, it's not related to AD auth because, it happens before you are ready to login. Once it loads you, you can close the session and try even incognito browser windows and the problem won't happen. It seems to be a server setting ,like a keep alive or something that goes dormant after hours of inactivity...


Tags: new-to-confluence
Tableview "Add" record using form instead of inline?
Asked by Glen Collins:

Hello. Not sure if this is doable but is it possible to add a record to a dataset using the "Add" button to bring up the modal form rather than the inline entry? Maybe I'm missing something but I can only see the "Add" button calling the inline entry rather than the modal form.

It's the exact same form as in the editing but I just want to use it also for adding records.

Thanks.

Glen

Edited: To change title from ListView to Tableview


Answers:
author: Alex Medved _ConfiForms_
body: Hi

On server the forms are shown in modal dialogs by default

I am a bit confused by this request - could you show some visuals?

Alex

comments: author: Glen Collins
body: Sure. Basically rather than adding a record via the inline method, I"m wondering if it's possible to use a form instead. See the picture below.

![pic1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/161773i9DEC27DD713AC7E1/image-size/large?v=v2&px=999 "pic1.PNG")

So when you click on "Add New Record it would be nice to have a form instead.

![pic2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/161774iD9DC77131002A320/image-size/large?v=v2&px=999 "pic2.PNG")

Thanks,

Glen


author: Alex Medved _ConfiForms_
body: Add ConfiForms Registrations Control (FormView) macro to your page and set it to use dialog mode (uncheck "inline add" option in your TableView)


author: Glen Collins
body: Thanks! Worked as expected.

Glen


Tags: confiforms

confluence-server

server
Enterprise policy for using Confluence page or MS Office/Google Doc
Asked by Patrice Champet:

Hi there,

We are setting up a collaboration governance in order to help our users to chose the right tool for their use case.

One question we face is when should we suggest to our users to use Confluence or Office ?  
When is it better to collaborate on a Office file stored in a Teams chanel or in a Confluence space for their team or project ?  

Do you have such issue to define a governance UseCase/Solution with these kind of tools overlapping and usually managed by different teams ?


Answers:
author: Fabian Lim
body: Hi [@Patrice Champet](/t5/user/viewprofilepage/user-id/3776526)

We actually let the project or team decide on their own. But in most cases, if they are using Jira for tracking tickets, we would also provide them with confluence.

Regards


Tags: confluence-server

server
URL Links in Confluence Not Opening New Browser Tab
Asked by MrMagooAZ:

Up until about a month ago, when I created a new URL link in Confluence and then clicked on it later, it would open a new tab in my browser. This is the preferred behavior.

About a month ago, this default behavior changed. Now when I click the link, it opens up in the same tab confluence is in. This is annoying.

How do I go back to the old behavior?

To be clear, I am not an admin, just a user. I don't know what changed...whether we had an upgrade or moved from on-site to the cloud or who knows.


Answers:
author: Kishan Sharma
body: Hi [@MrMagooAZ](/t5/user/viewprofilepage/user-id/4568674) Welcome to the Atlassian Community!

Currently this is an ongoing feature request on Confluence Cloud - <https://jira.atlassian.com/browse/CONFCLOUD-68136>

I will recommend voting for it and watch it for future updates.

Users can use the following to open links in a new tab:
> * CTRL+Left Click (Windows) or CMD+Left Click (macOS)
> * Right click \> Open in a new tab

comments: author: MrMagooAZ
body: Looks like that feature request is closed and the developers are telling us to go pound sand.

Voting seems to be disabled.

NVM. I was able to vote for it.


author: Tom Hanson
body: Dude, thank you, you helped me solve my problem


author: MrMagooAZ
body: Since this request appears to be more than 5 years old, I would not hold your breath. But I am hopeful we will see this functionality fixed/added before the end of the decade.


author: Kishan Sharma
body: Yes hope so, I am sure many customers are waiting for this :)


author: Jason Rosen
body: I mean... we are mostly developers here, and understand how EASY it would be to give us this option. I could literally code this myself in 15 minutes max. It is desired functionality for documents that contain many links...


Tags: browser

confluence-cloud

link

url
Error in Jira about Quota Exceeded using Internet Explorer
Asked by Lakshmi S:

Hi Team,

We are seeing the below error when we opening the jira boards from IE. Could anyone please suggest ?

![IE.png](https://community.atlassian.com/t5/image/serverpage/image-id/161580i887B660E4BF1E1E2/image-size/large?v=v2&px=999 "IE.png")


Answers:
author: Kishan Sharma
body: Hi [@Lakshmi S](/t5/user/viewprofilepage/user-id/11952)

Please refer workaround mentioned on this [KB article](https://confluence.atlassian.com/jirakb/uncaught-quotaexceedederror-displays-in-browser-using-jira-server-762874705.html) for the issue you are facing.

comments: author: Lakshmi S
body: Thank you [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)


Tags: confluence-server

jira-software

server
Formatting pages with Page Layout vs Macros
Asked by Jeff Hamilton:

If you add a section using the page layout feature, is it possible to add macros (like sections or panels) beneath that page layout section?

When I have tried this it wants to create the macro within the page layout section, but I am unable to edit above or below unless I use the page layout additions.


Answers:
author: Suvarna Gaikwad
body: [@Jeff Hamilton](/t5/user/viewprofilepage/user-id/4568269) page layout is for the whole confluence page where you are adding it.

So yes, to add any macros or panels or any data on a page with layout, you need to add page layout sections and add them to it.

comments: author: Jeff Hamilton
body: [@Suvarna Gaikwad](/t5/user/viewprofilepage/user-id/4541591) ok, that makes sense. Many thanks for the prompt reply!


author: Suvarna Gaikwad
body: [@Jeff Hamilton](/t5/user/viewprofilepage/user-id/4568269) please accept it as answer if it solved your query.
I want to know about this confluence (Cloud) product
Asked by Hassan khalid:

The product of**Atlassian Confluence (cloud)** i didn't get much about this product is there anyone who can help me to know me about this product i am **obessed** and also about this company **"Atlassian"** I want also to know about this company please how to survive in this company and how can we become a successfull employe in this company.I just heard about this company **that's why I entered in this company.**

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: That's a whole load of very long essay answers that probably won't answer much.

I'd start with a read through <https://www.atlassian.com/software/confluence> and just <https://www.atlassian.com/> to get started. You'll find a section on careers with them in there too.

comments: author: Hassan khalid
body: thanks


author: Hassan khalid
body: you have any groups of this product on whatsapp??


author: Kishan Sharma
body: You can also explore different [groups on the community](https://community.atlassian.com/t5/Groups/ct-p/groups) and join them as per your liking, there are many which might interest you.


author: Nic Brough -Adaptavist-
body: The best place to discuss the Atlassian ecosystem is the Atlassian Community (here)

There are, of course, all sorts of places. I'm not aware of any on whatsapp, but I've got six slack workspaces (not counting the ones I use for work), a discord, a couple of mailing lists, some non-Atlassian-Community forums, and, and, and. I've discovered, or been invited to, all of these over the years, based on need.

None of the ones I've got are places I'd recommend to beginners though, there's a lot of expert/experienced talk and they're not really for introductions, training, or help. Except here on the Community, which is very much for every level of experience - we welcome totally new people, right the way through to people who have way more experience than I do (I've been here a while, but there are some Atlassians here who have been around longer. I started with Jira 2, a couple of months before Confluence's first release)


Tags: cloud

confluence-cloud
"Children Display" and "UI Children" macro shows error
Asked by Binesh John:

"Children Display" macro shows below error even for simple page tree structure![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/161538i73572473B8DB2965/image-size/large?v=v2&px=999 "Capture.JPG")

"UI Children" macro shows below image

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/161539i975AD2AF8BD5A8DF/image-size/large?v=v2&px=999 "Capture.JPG")

Please help on how I can overcome these errors.


Answers:
author: Kishan Sharma
body: Hi [@Binesh John](/t5/user/viewprofilepage/user-id/3231244)

For "Children Display" macro - do you have any special characters in your child pages by any chance ? Though it should cause any issue. For me it's working fine on confluence cloud. I would recommend raising a [support ticket](https://support.atlassian.com/contact/) with Atlassian for this issue.

Are you using wiki markup in UI Children macro ? asking because it is no longer supported.

comments: author: Binesh John
body: Thanks for your reply [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

Not sure what was wrong the last time I tried. But today, I just now tried once to see if it is the special character that is causing the issues and can see that both the macros are working fine now.


Tags: cloud

confluence-cloud
Analytics - Click through
Asked by David Hopkins:

Starting to move away from Zendesk to Jira Service desk and we will be building our knowledge base out in Confluence before linking it to JSD. A feature that we will really be missing is the search analytics. What is provided in Confluence is quite limited.

The following features/data points would be great to have added to the confluence search analytics alone but if they could also then be available for the Jira Service Desk knowledge base analytics it would really very useful for us.

* Search terms filtered by the space they were searched from instead of for the entire site
* Number of articles/pages found
* Most common click through url that takes you to the respective page
* Having the search term hyperlinked so that you could click through it to the actual search results


Answers:
author: Kathryn Reddie
body: Hi [@David Hopkins](/t5/user/viewprofilepage/user-id/4448431) , [@Janis Plume _eazyBI_](/t5/user/viewprofilepage/user-id/1142331) , [@Jean Waucomont](/t5/user/viewprofilepage/user-id/2789862)

Just wondering if you found a way to do this?

I am trying to measure click-through stats from our intranet homepage teaser to the full article in our News space.

Thanks in advance,

Kathryn.


author: Janis Plume _eazyBI_
body: Hi,

eazyBI app for Confluence provides the options for reporting on Confluence page creation, update and views. It also collects the search terms to see what are the most searched items.

Please, check the demo account with sample dashboards.

<https://docs.eazybi.com/plugins/servlet/eazybi/accounts/6/dashboards/9-page-view-analysis>

<https://docs.eazybi.com/plugins/servlet/eazybi/accounts/6/dashboards/10-author-activity>

Kindly,

Janis, eazyBI support


author: Jean Waucomont
body: [@David Hopkins](/t5/user/viewprofilepage/user-id/4448431) I am facing the same challenge. One of the key points in knowledge management is that the use of the articles should be measurable.   
I have so far not found any metrics that provide data on this topic.   

I can collect page amounts manually by Confluence search.  
Page view statistics can only be viewed per page, and provide only a graph, not data.  
From Jira we are now collecting data from our support agents via an extra field ("knowledge article used"), but this does not provide information yet on which article they used. Collecting that information would require an extra field, where support agents would have to manually enter the page title for example.   
Since this adds to the workload, we haven't done that yet.   

It seems there is no good integration between Confluence and Jira for reporting.  

I would be interested if and how you solved your issue.


Tags: analytics

cloud

confluence-cloud

knowledge-base

search
how I can delete a single page?
Asked by Kristylym:

You have the instruction

*** ** * ** ***

**To delete a page:**

1. Go to the page and choose ![](https://confluence.atlassian.com/conf711/files/1044780736/1044780737/1/1612229157769/ellipsis.png) \> **Delete**.
2. We'll warn you of any issues, such as incoming links that will break. Choose **Delete** to proceed.

*** ** * ** ***

But I don't see the button "delete".

Thank you.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Kristylym](/t5/user/viewprofilepage/user-id/4568154) and welcome to the community!

If you can't see the delete button, most likely you don't have the necessary permissions on that space to delete any pages. Contact your Confluence admin.

comments: author: Kristylym
body: Thank you!


author: Alex Koxaras _Relational_
body: [@Kristylym](/t5/user/viewprofilepage/user-id/4568154) kindly mark the answer as accepted, to help other people in this community as well. Thank you!


author: Deepanshu Natani
body: Hi [@Kristylym](/t5/user/viewprofilepage/user-id/4568154)

In addition to what [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) has specified, here is the link where you can find more information regarding how to delete a page:

<https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/>

Specifically, look for the details regarding permissions.

comments: author: Kristylym
body: Thank you.