youngmon/atlassian-qna huggingface dataset:
Why some deleted boards keep coming back?
Asked by Creas Sasc:

I have a persistent board that insists in restoring itself after I delete it, and worse: it comes triplicated.

Any help, please?


Answers:
author: G subramanyam
body: Hi [@Creas Sasc](/t5/user/viewprofilepage/user-id/4964839) welcome to the Atlassian community.

Currently I don't see any active incidents on Trello that might be causing your issue.

Seems like you need to reach **[Trello support team](https://trello.com/en/contact#/)** with your account details, screenshots, browser type, does any of your colleague is also facing this kind of issue etc.
Trello Demo to my team?
Asked by yesenia:

Hi, We are new to Atlassian community, just recently got my team on Trello, could someone provide a live demo to my team? looking for no more than 30 minutes tops. We are a nonprofit, and would like to have my program leaders/supervisors feel comfortable with utilizing Trello.

Thanks,


Answers:
author: Mohamed Fouad
body: Hello

I am a new Trello User and found it very useful and of great visual management.

I found in previous question answer from the Atlassian team that might be useful to you.

"We've recorded a bunch of demos here that you can watch anytime: [https://trello.com/en-US/webinars"](https://trello.com/en-US/webinars)

comments: author: Nahid Aghaie
body: Dear Sir/ Madam,  
Hereby I would like to know more about the best application in teaching English Language. Please let me know the below:  
1- Instruction of application from beginning to end. whether it has any catalogue, instruction, guidance.  
2- If you have any Demo, I would like to be familiar how it works. And I want to explain and guide others to use it. Briefly, I want to know everything about it for myself as well as introducing it to others.  
Thank you in advance for your great guidance.  
With best regards  
Nahid Aghaie  
PHD Candidate
Trello App on Windows 10 started downloading .msg files instead of opening in Outlook
Asked by Laurence Hawkins:

A few weeks ago when I'd click on a .msg file in a board in the Trello app for Windows 10 I just get a download window instead of automatically opening in Outlook. When I use Trello in Chrome it works properly as I set .msg files to open automatically after download.

Is there any equivalent feature in the Trello app as I'm pretty sure it's just a webpage encapsulated in an app. I even see the download bar show up for a fraction of a second before the download window shows up. It's as if I set the application to always ask before downloading if I was using Chrome.

Is there a registry fix or something else that will allow me to click on a .msg file in the Trello app and have it open in Outlook automatically. I realize that this is just downloading it to a hidden temp folder and then sending a signal to open it, but it made it so much faster to use the way it used to work.


Answers:
author: Nina Medlock
body: Hey Laurence, how did you set up .msg files to open automatically through Chrome? I have the same issue.


author: Theodoro Reato
body: Hi Laurence,

Could you create a ticket at [www.trello.com/contact](http://www.trello.com/contact) with a .msg file example?

We'll be happy to support you.


Tags: app

windows
Can I see all the boards from all my Trello accounts?
Asked by Stefano Bellucci Sessa:

I've been invited to multiple Trello boards via different email.   
I remember that in the past that didn't matter: as long as I was connected with all the accounts, I was able to view and access all the boards (and their notifications) from my Trello homepage.

At the moment though, when I click on "Add another account", I can see boards and notifications only of 1 account. I need to click on "Switch account" to visit/view the other boards, making me unaware of the notifications unless I clunkily go on a tour of all my accounts.

Is there a way to really "add another account" and view all my boards by "Adding another account"?  

Thanks in advance


Answers:
author: Theodoro Reato
body: Hey Stefano,

Welcome to the Community,

Right now, it isn't possible to enable a home page for all your accounts, you need to swap between them to see the information on it.
I have the Calendar Power up and only working for 2 of 5 boards.
Asked by Charles Clark:

I added the calendar power up and works for only 2 of my boards. How do I add the other boards.


Answers:
author: Nathan Smith
body: Hi [@Charles Clark](/t5/user/viewprofilepage/user-id/4964301)

If you want to use a Power-Up on multiple boards you'll need to go through and enable the Power-Up on each board individually, here's a link with some instructions on how you can enable a Power-Up on a board - <https://support.atlassian.com/trello/docs/enabling-power-ups/>
Automation happening without being set up or enabled.
Asked by Dan Jeans:

Hello, I am having trouble with Automation-Rules. The problem I am having is when a new card is created (in any list) the "new project" label is added. This is not a rule that I have set up, nor enabled. Since that is the case I can not disable what is happening. Does anyone know why adding this label is automated and how do I disable.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Dan Jeans](/t5/user/viewprofilepage/user-id/4964300) ! Welcome to the community :) do you have other members on your board? Perhaps someone else created a rule to auto-apply labels? If you're the admin of the board, you can see all rules created by others on your board (see [here](https://support.atlassian.com/trello/docs/administrative-powers-in-butler/) for more info).   

Other than that, how are you creating the cards? Are you just manually creating them on the board? Or are they being created automatically through some other means? E.g. via a card template or through an integration of some sort?

comments: author: Dan Jeans
body: This board does have about 25 members. I am the admin as well as one other who does not handle any automation. This is not on a premium workspace. When I go to settings, automation, rules... I do not see the "admin" button like in the support doc you attached. All cards are created manually by clicking "add card". No cards are created via automation or any other integration. I can view several rules that have been created and are enabled or disabled. But the above action is not on the list of rules I am seeing. I have disabled all the rules and the automation still occurs.


author: Hannah Humbert - Simpla Workflows
body: [@Dan Jeans](/t5/user/viewprofilepage/user-id/4964300) ah right - in that case, I'd suggest seeing if Trello can see on the back end who/what is causing the automation. They might be able to tell you what user is associated to it so you're able to disable it if you need. You can talk to Trello directly here: <https://trello.com/contact#/>


Tags: automation

rule
Teams voicemails to Cards
Asked by Kyle Moore:

Our tech support uses Microsoft Teams as their phone service. When calls come in they go to voicemail and they get them in Outlook. From there they put the voicemails and info from the email into a card in Trello. Up until a week or so ago they could just drag and drop the entire Outlook email with the voicemail attachment and everything right into the card and it worked without any issues.

Now when they drag the emails, or even just the voicemail attachment, over to a card it is not working. It will show the file in the card but it has zero bits of information. If anyone else has had this issue and has a fix that'd be great.

They have tried both the web-based app and desktop versions and still experience the same issue.


Answers:
author: Lara
body: Hi Kyle,

Thanks for reaching out!

Just to confirm, was this working before?

Do your tech support teammates have full permission on that board? Does the issue persist across different browsers?

Lara  
The Trello Team

comments: author: Kyle Moore
body: Hello,

Sorry for the late response. It started working again randomly last week. Then every once in a while it won't again. Happens in every browser as well as with the desktop app. It worked the week before I made this original post just fine. The teammates have full permission on that board.
Is the Trello report URL going away?
Asked by Rob Salvaggio:

Hello,

Will the report URL circled in the attached message remain available ongoing even though the Plus for Trello extension is going away?

Many thanks!


Answers:
author: Theodoro Reato
body: Hi Rob,

Please check these informations for more details:

\* <https://trello.com/c/OlUHpYRa/189-plus-is-going-down>

\* <https://www.plusfortrello.com/2022/05/going-down.html>
How do I remove the free trial from Trello?
Asked by Mike Smith:

Having inadvertently clicked the Free Trial Button our account was instantly upgraded to premium. I want to continue evaluating the Free version, how do I "downgrade it" without having to wait 14 days for it to do it automatically?


Answers:
author: Brant Schroeder
body: [@Mike Smith](/t5/user/viewprofilepage/user-id/4964230) Welcome to the Atlassian Community

You can follow the directions here: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

comments: author: RichardJECooke
body: This doesn't work - there is no option to cancel a free trial on my billing page
Trello app for slack - search function not working?
Asked by Stephanie Friedman:

I added the Trello app to Slack about two weeks ago and it was working fine. I was able to get my workspace connected, link boards to my Slack channels, search my cards from Slack, everything working as expected. But as of yesterday, I'm finding that the command "/trello search \[my search terms\]" in Slack isn't working anymore. I get a "I wasn't able to find any cards for " \[whatever search terms\] error each time, even when I know I'm searching for a word that appears within the board. The "/trello add" command and all the other ones I test are working just fine.  
I've tried unlinking and resetting the accounts from one another, and that hasn't helped. Is this an error that other users are having? Anyone know how to resolve it?


Answers:
author: Nathan Smith
body: Hi [@Stephanie Friedman](/t5/user/viewprofilepage/user-id/4964181)

Our team have released an update that should've fixed this, can you have another go at using the /trello search command in Slack and let us know if this is working for you now or not?


Tags: integration

slack
Is there a way to group the Trello cards into categories as you enter them?
Asked by Robert Engen:

Is there a way to group the Trello cards into categories?

When I enter in a new Trello card? Is there a way to classify that card? And based on that classification copy to another Trello list?

For example, I have a general list where all cards are entered into at first. I then separate that general list into 3 other lists or categories (Flowers, Cards, Special Projects).

Currently, I have to move them out of the general list into the specialized list. Is there a way in Trello to enter a card into the general list and also classify that card as Flowers, Cards or Special Projects? In a perfect world, leave the card in the general list but also copy the card to the category list also (Flowers, Cards, Special Projects).

Thanks,

Bob


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Robert Engen](/t5/user/viewprofilepage/user-id/4964243) ! Welcome to the community :) I'd suggest using labels to categorize cards. You can either manually apply the label to the card, or create [card templates](https://support.atlassian.com/trello/docs/creating-template-cards/) so the labels are applied automatically.   

From there, you can use a butler rule to auto-copy cards to their lists based on the label:  

![copy cards.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/201413i1C8DBD9571E01476/image-size/large?v=v2&px=999 "copy cards.PNG")  

If you're not keen on labels, you could use a dropdown custom field, or pre-fix the card titles with the category instead.
Can Trello Non-Premium members see Map views inputed by Premium members?
Asked by kyle delahunty:

does anybody know if I have Trello Premium and use map view can other members that dont have premium, like the free version or standard version see the map view data that i log into a card?


Answers:
author: Hunain Shahid
body: The *Map View* on *Premium* Workspace boards allows you to *see* the location of all of your board's cards in a *map*

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I can?t find calendar in my Trello
Asked by ????? ????????:

I want to synchronise Trello with Google calendar but I can't find calendar in my Trello


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@????? ????????](/t5/user/viewprofilepage/user-id/4963805) ! Welcome to the community! Are you on a free or Standard plan with Trello? Or are you on a Premium or Enterprise plan?  

If you're on the Premium/Enterprise plan, you'll have access to the [calendar view](https://support.atlassian.com/trello/docs/calendar-view/).  

If you're on the free/Standard plan, you won't have access to the calendar view, but you can use the free [calendar power-up](https://trello.com/power-ups/55a5d917446f517774210011/calendar-power-up) to achieve the same thing.
How to Overcome Excessive Notifications
Asked by Jason Gibson:

I am trying to avoid excessive notifications from Trello and Butler. As the admin, I am able to set "Change Notification email frequency" to "Never". Then I created the following automation rule:  
![2022-06-08_16h06_44.png](https://community.atlassian.com/t5/image/serverpage/image-id/201164iAC390F20710DBB4A/image-size/large?v=v2&px=999 "2022-06-08_16h06_44.png")

This works when I run the rule. When I have another non-admin user change the notification frequency and create the rule on their account, it does not work. I though maybe it was because of the notification rule, but in my test case...I change the rule on my account to send the email message to them and they receive the email.

Any suggestions on why other users cannot make this rule work for them like it does for me?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jason Gibson](/t5/user/viewprofilepage/user-id/4822856) ! Welcome to the community :) are you able to share the rule your other member created? What part isn't working? Are they not receiving any emails at all? Have you checked out the [command logs](https://support.atlassian.com/trello/docs/opening-the-command-log/) to see if any email was sent or if there are any errors?

comments: author: Jason Gibson
body: Resolved - had a email policy excluding "@trellobutler.com". White listed the domain and problem solved.

This is a good workaround to receiving excessive notifications.


Tags: butler

notification
Cards are repeating by itself
Asked by A_ Lee:

Hello guys,

I am adding one Card under a certain List, but Trello is multiplying it automatically.

For instance, I am writing "Meeting with designers" under To Do List, but Trello is creating 2 cards with the same task automatically. When I write second task, Trello is creating 3 cards with the same task and so on. Did anyone has the same problem, bug? Or I am doing something wrong.

![1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/201150i63D0090EEAB48CFD/image-size/large?v=v2&px=999 "1.jpg")

Thanks in advance.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@A_ Lee](/t5/user/viewprofilepage/user-id/4963627) ! Welcome to the community :) it looks like there's some sort of automation that's creating these cards. Can you check the card activity and look at the card creation history? That might be able to give you some insight into who/what created these cards.   

For example, if the cards were automatically created via butler automation, you would see that in the card history:  

![created by butler.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/201174i35D96CBA8E22FA89/image-dimensions/463x278?v=v2 "created by butler.PNG")  

You can also check out your [butler rules](https://support.atlassian.com/trello/docs/butler-overview/) to see if there's anything there that might be automatically copying cards.


Tags: card
Possible to store PowerApps in BitBucket?
Asked by Teagan Strauss:

Not sure if this would be a question for you or for Microsoft.

Is it possible to store PowerApps in BitBucket? Like, using webhooks, or something?

If so, how?


Answers:
author: Charlie Misonne
body: According to this [Microsoft post](https://powerusers.microsoft.com/t5/Building-Power-Apps/How-do-we-source-control-PowerApps-code/m-p/1698#M1000)Power Apps can not be stored in GIT. Post is from 2016 but I don't think it has changed.

I have absolutely no experience with Power Apps. But you have to know that GIT/ Bitucket was made for text-based files. I don't know how Power Apps stores it's configuration but if they use binary fils GIT is not the right tool. Same goes for files like word documents, jpg's, ...


Tags: bitbucket-server

server
Pull Request : Something went wrong...
Asked by Laurent VEUILLIN:

Hello,

I can't view the pull request of my project, since 10 days this message appears :

##### *Something went wrong...* {#toc-hId-1933358641}

*While we check things on our end, contact support if the problem persists.*

This happens only in one computer (it's ok with my account on an other computer) with Chrome and Edge, I have delete history in Chrome but no change.

Thanks for your ideas.


Answers:
author: Laurent VEUILLIN
body: I've found the problem, default access problem to bitbucket with my favorite
Why doesn't Pipelines cache the Docker image?
Asked by Fabregas4:

I'm new to Pipelines.

I'm building C++ projects in one Docker image from Docker Hub, which is 1GB. My bitbucket-pipeline.yml is something like:

\`\`\`

image: whatever/whatever:latest

pipelines:  
custom:  
default:  
- step:  
script:  
- echo step1

- step:  
script:  
- echo step2

#many more steps

\`\`\`

Every time the pipeline runs, at every step it spends 20-40 seconds pulling the whatever/whatever Docker image!

Is there a way to cache or reuse the same image? Is Atlassian actually downloading 1GB at every step? I thought I could use "caches: Docker" to keep the image around, but it turns that keyword is for pipelines that create/push Docker images.

I feel like I'm doing something wrong. I can't imagine Atlassian wanting to download 10GB every time I make a commit, just because I have 10 steps defined.


Answers:
author: Justin Thomas
body: [@Fabregas4](/t5/user/viewprofilepage/user-id/3616282) Please have a look at [this answer.](https://community.atlassian.com/t5/Bitbucket-questions/Re-Caching-a-public-Docker-Hub-image/qaq-p/1060293/comment-id/41121#M41121)


Tags: bitbucket-pipelines
Not able to connect to Bitbucket from AWS CodePipeline
Asked by Amalvas:

When trying to initiate a deployment from Bitbucket I am getting an error message as "Action execution failed\[Bitbucket\] Bitbucket returned an Internal Error exception. Please retry shortly. If the issue continues it may be reported on the Bitbucket status page at <https://bitbucket.status.atlassian.com/>" from code pipeline.

I am facing this issue from last few hours only


Answers:
author: Aleksey Dubenko
body: I have caught this issue too recently.


author: ERashdan
body: I'm still have the same problem


author: Uzziel Sanchez Carmona
body: Hello, I have the case BBS-178577 with the same problem, it is still under review


author: yunaycompany
body: hello. I have this issue right now... Did you find how to solve this?? thanks

comments: author: Sebastien Mathieu
body: it is happening to me too. and I have no solution for now.


author: Arun Singh
body: It's happening to me as well but with Single repo. Working for other repos on same account with same codestar connection.


author: Sebastien Mathieu
body: Could Atlassian could take a look at it ASAP? it is blocking our pipeline process.


author: yunaycompany
body: [@Administrador Cloud Atlassian Genesis](/t5/user/viewprofilepage/user-id/2860556)


author: Arun Singh
body: Finally they updated status page for issue. <https://bitbucket.status.atlassian.com/>


author: Smart Dev
body: I've been having this issue way to much for quite some time now


author: Frank DiRocco
body: I was able to resolve this by ensuring the code pipeline source stage does a FullClone rather than the default "CodePipeline default"


author: Sebastien Mathieu
body: The issue just occured to me too.


author: Jason
body: Did you find out what caused this issue? I have had this for the first time today but only on one repo

comments: author: egomezrr
body: ....


Tags: bitbucket-cloud

cloud
It is possible to override a variables inside a pipeline YAML anchor?
Asked by Fernando Arteaga:

Following the official documentation for YAML anchors: <https://support.atlassian.com/bitbucket-cloud/docs/yaml-anchors/#Override-values>, a question arises.

Since it is possible to make substitutions within a step, such as injecting a new name to the step. Is it possible to somehow inject a new value for a variable? Please see my example below to better explain my question.

```
definitions:
  steps:
    -step: &my-step
      name: 'I want to replace this and I can'
      script:
        - export TO_BE_CHANGED='I want to replace this and I can not'

pipelines:
  branches:
    master:
      -step:
        <<: *my-step
        name: 'Injecting new name'
        $TO_BE_CHANGED = 'Injecting new value'
```

Is there any way to modify the value of the variable TO_BE_CHANGED?

Thank you


Answers:
author: Justin Thomas
body: [@Fernando Arteaga](/t5/user/viewprofilepage/user-id/4377467) We don't currently support overriding variables. Have you considered using [deployment environments](https://support.atlassian.com/bitbucket-cloud/docs/set-up-and-monitor-deployments/) to override variables?

comments: author: Fernando Arteaga
body: I am working on the CI side for now, and I am not looking for automating the deployments yet.

Although I think it could be a super nice feature to override more things inside the definitions. It really could help to reduce the size of the ***bitbucket-pipelines.yml*** file and improve the code's reusability.

Thank you for the answer


author: Vadym Polietaiev
body: is it still no option to overriding variables inside anchor?


Tags: bitbucket-cloud

bitbucket-pipelines

cloud

yaml