CSV Import mapping to other Jira Atlassian on team managed project
Asked by M Ridho Rizqillah:

Hello, I'm trying to import CSV to the newly atlassian. But got confused for many of linking doesn't works. Firstly I try to export CSV file in issue navigator, and here's come the issue after completely import:  
1. How to linking story to epic? Since there's a field called parent and filled by issue id, and I try mapping parent to parent, but It only affected on specific sub-task to link to story.

2. How to linking attachment? and media in comment? I already concatenate my email and API token to the previous rest api, but still not works and not linked.

8/Jul/23 3:53 PM;image.png;[https://user%40domain.com:\<api-token\>@mysite.atlassian.net/rest/api/2/attachment/content/10000](https://user%40domain.com:@mysite.atlassian.net/rest/api/2/attachment/content/10000)

3. How to linking relates, blocks, clones issues? Since the CSV has inward issue link and outward of each of them, what's the mapping destination to that?

4. How to automatically assign the assignee, reporter, and commenter, it always failed cause the email invited just trimmed automatically from assignee or reporter field and not correct.

And if you have other advice about the best way to do export and import to other Jira atlassian? Please drop a comment, thanks.![Screenshot_2024-08-09_11-34-32.png](/t5/image/serverpage/image-id/340884i4D033F73389A761D/image-size/large?v=v2&px=999 "Screenshot_2024-08-09_11-34-32.png")![Screenshot_2024-08-09_11-53-42.png](/t5/image/serverpage/image-id/340885i2C57A6FE00691C69/image-size/large?v=v2&px=999 "Screenshot_2024-08-09_11-53-42.png")  


Answers:
author: Trudy Claspill
body: Hello [@M Ridho Rizqillah](/t5/user/viewprofilepage/user-id/5564477)

Welcome to the Atlassian community.

Do I understand correctly that you are trying to transfer information from one Jira instance to another?

Are both the source and destination instances Jira Cloud?

Are you trying to transfer all the issues from one project, multiple projects, or a subset of issues?

Have you looked into the automated data transfer methods rather than a CSV export and import?

comments: author: M Ridho Rizqillah
body: Yes, I want to transfer to other Jira instance, and both of them are Jira Cloud. And I want to transfer all the issues from one project. Is it any other chance rather than doing CSV export?


author: Trudy Claspill
body: There is a native tool for copying data from one Jira Cloud instance to another. The documentation is here:

<https://support.atlassian.com/organization-administration/docs/copy-jira-data/>


author: M Ridho Rizqillah
body: Ohh, That's awesome. I just do that yesterday and successfully copying it. I thought the CSV is the only way. Thanks!! [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011)


author: John Funk
body: Hi Ridho,

I would suggest you give Revyz Data Manager for Jira app a try. You can do a free trial clone your data from one Jira Cloud instance to another Cloud instance easily.

comments: author: M Ridho Rizqillah
body: Thanks for the suggestion, is it can do for only one project to move on? or fully all the data?


author: John Funk
body: Yes, you can do it for a single project.


Tags: cloud

csv

import

import-csv

jira-cloud

migration