youngmon/atlassian-qna huggingface dataset:
Confluence - JIRA Macro Export to PDF Not Displaying Zephyr/Test Issue Icon
Asked by G3:

Hello,

I use the JIRA macro to build issue report tables in Confluence. When I export to PDF the 'Test' issue type (Zephyr) icon is missing.

Confluence - 5.5.2

Zephyr for JIRA - 2.5.1.25101747

Everything has been indexed.

The icon helps identify the type of issue that is being displayed on the report. Any help to get it restored on export?


Answers:
author: Bibek Behera
body: Hi James,

Could you please provide the screenshot of the issue you are facing so that we can reproduce the same issue in house.

Thank you.

Kind Regards,

Bibek Behera.


Tags: icon

jira

macro

report

zephyr
excerpt include macro not rendering content when user doesn't have permission to space
Asked by Jeffrey Allen:

I have the following use case, which I can't seem to get the excerpt include macro to support. Does anyone know how I can support this use case?

++**USE CASE:**++

I have two confluence spaces A and B. I want to make some of the pages in space A available and included in space B. To do this, I have used an excerpt macro on the content in space A and an excerpt include macro on space B to pull in that content. This works great, now here's the problem....

I have two users X and Y. User X is an "admin" user and as such can view content in both spaces A and B (this works fine). For user Y, I want them to see all of the content in space B (including the content I'm trying to pull in from space A using the excerpt include macro), but user Y can NOT have access to space A.

The problem I'm running into is that because user Y does not have permission to view space A, the content I am attempting to pull into space B with the excerpt include macro does not render and instead displays an error "Error rendering macro 'excerpt-include' : User 'Y' does not have permission to view the page 'spaceA:pagename'."

Does anyone know how I could accomplish the above use case? Your help is very much appreciated. :smile:


Answers:
author: Davin Studer
body: There are a couple ways to do this. Ideally you go from least restrictive to the most restrictive. Which would mean that you have the content in in space B and include it to space A. Or you could use the [Perimiter](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.perimeter) add-on.

comments: author: Davin Studer
body: You could also have the content in a third space that everyone has access to and include it into both A and B.


author: Jeffrey Allen
body: Thanks @Davin Studer, this was super helpful! Is there a way to do this without having the source content in space B? The reason we want it in space A is because space A is our central repository for all of this documentation, some of which is appropriate for people who have access to space B and some of which is not. From a content creation / maintenance perspective, it is easier for us to maintain all of the source content in one space (space A).

comments: author: Davin Studer
body: Did you check out the Perimiter add-on that I mentioned? I'm pretty sure tha add-on can get around the permissions issue.


author: Jeffrey Allen
body: @Davin Studer - thanks so much, Perimeter seems to have worked! there's still an issue with images coming in. I think I will start a new post for that. Thanks again!


author: Jeffrey Allen
body: @Davin Studer <https://answers.atlassian.com/questions/10402645/perimeter-plugin-not-displaying-images-from-source-page>


author: Aaron Huber
body: Jeffrey,

Did you ever find a solution to your problem? We have the exact same scenario and have tried Perimeter, but it will not render images.

Thanks,

Aaron
Space copy in Clonfluence Cloud
Asked by Dan Moran:

In Confluence Cloud, can you copy a Space?


Answers:
author: Mallmann
body: Hello Daniel,

I'm afraid that's not possible to do using the Cloud instance, since the current workaround is to use a 3rd party plugin that does not exist for Cloud. We do have a New Feature Request, though: <https://jira.atlassian.com/browse/CONF-3191>

I hope it helps!

Best regards,

Eduardo Mallmann


author: Davin Studer
body: You could use the [Confluence Command Line Interface](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-copySpace) for this or the [Copy Space OnDemand](https://marketplace.atlassian.com/plugins/ac-copy-space) add-on.


author: Rohit Verma
body: @\[deleted\] 4 years past and no resolution.


author: Adam Halawi
body: So I have just built a template space for my teams and now I find there is no way to duplicate it for each new client?? Is there seriously no way to do it easily in cloud?


author: Chris Christou
body: @\[deleted\]you need to be able to copy a space in Confluence cloud.

Come on guys . . . .


author: Dan Moran
body: Thanks Davin and Eduardo!


Tags: cloud

confluence-cloud
Label Page not Showing all Pages? (Content Queue Not Processing?)
Asked by Matt Uebel:

I have been making use of the label-centric pages (at URI /label/\<SPACEKEY\>/\<LABELNAME\>), and I just added a label to a few pages. When I went to the label page after doing so, those recent pages weren't visible there.  

My first guess is that this new info hadn't been added to the index yet, and I was correct. The content queue was fully backed up. I flushed the queue and the content showed up in the label page.  

What could be going on here? I made some more changes to the system and found that the queue wasn't processing every minute like it should. What could prevent the content queue from processing automatically?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Matt, you can spot the cause of the event by opening *atlassian-confluence.log* files into your app [home directory](https://confluence.atlassian.com/display/DOC/Confluence+Home+Directory). There are a couple of possible causes to this according to the behavior notes in the registers, generally speaking a [reindex from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) addresses the issue.

If the symptoms persist, please refer to [this article](https://confluence.atlassian.com/display/CONFKB/Confluence+Fails+to+Process+Index+Queue+Automatically) for alternate fixes.


Tags: confluence-administration

label

search
Getting "Unable to connect" error when trying to create anything other than a blank page
Asked by Lisa Hines:

We recently installed Confluence. We are able to create spaces, but when anyone tries to create anything other than a blank page for those spaces (e.g., Product Requirements, How-to Article, etc.), all users get an "Unable to Connect" error that says the browser can't establish a connection to the server at localhost:8090. How can I solve this problem?


Answers:
author: Nic Brough -Adaptavist-
body: Er, localhost always means "my machine that I am running the browser on". The only time localhost works is when you are on the server running Confluence.

It sounds to me like you are either giving out the wrong address for your confluence, or more likely, your base-url for the server is incorrect. You'd usually access Confluence over something like <https://ourserver/confluence,> and that is what you need for the base url. Check Admin -\> General Configuration


author: neeleyc
body: So what if your base-url is correct and you still get this error?

comments: author: Nic Brough -Adaptavist-
body: Start on the network analysis to work out why you can't connect to the server.


author: Lisa Hines
body: Thanks, Nic, that was exactly it. Duh. Well, live and learn, eh?


Tags: confluence-administration
Installing Confluence OD standalone locally on Mac with Yosemite
Asked by Emma Run Bjarnadottir:

Hi,

Has anyone tried to install either confluence-5.5-OD-31-009 or confluence-5.6-OD-34-014 on a Mac with OS X Yosemite? I have successfully done this in the past on the older OS X Mavericks. I'm experiencing two different problems on Yosemite, e.g. for confluence-5.5-OD-31-009, I couldn't unzip it, but once unzipped, I could easily run it. For confluence-5.6-OD-34-014, I could unzip and install, but I'm getting strange errors in the catalina.out log, when trying to run it:

"Error: A fatal exception has occurred. Program will exit.

Invalid file name for use with -Xloggc: Filename can only contain the characters \[A-Z\]\[a-z\]\[0-9\]-_.%\[p\|t\] but it has been /Users/emmarun/Atlassian/confluence-5.6-OD-34-014/logs/gc-2014-11-04_13:14:56.log

Note %p or %t can only be used once"

The "gc-2014-11-04_13:14:56.log", doesn't actually exists, so this isn't making sense.

Best regards,

Emma R?n


Answers:
author: Alison Gould
body: I worked around this by altering setenv.sh like this. Change this line:

#CATALINA_OPTS="$CATALINA_OPTS -Xloggc:$LOGBASEABS/logs/gc-\`date +%F_%T\`.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M"

To this:

CATALINA_OPTS="$CATALINA_OPTS -Xloggc:$LOGBASEABS/logs/gc-\`date +%F_%T\|sed -e 's/://g'\`.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M"

However it still won't start, it is now complaining about:

2014-11-15 10:11:26,078 WARN \[localhost-startStop-1\] \[atlassian.config.bootstrap.DefaultAtlassianBootstrapManager\] init Unable to set up application config: no home set

Followed by reams of java errors ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


author: Martin R?bert
body: I was also hit by the error with the invalid file name, but on Debian.

Installation details:

* java version "1.8.0_25"  
  Java(TM) SE Runtime Environment (build 1.8.0_25-b17)  
  Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)

<!-- -->

* Debian 7.7
* Confluence 5.6.4 (standalone)

The question was posted on SO, I wrote a comment with a workaround there. <http://stackoverflow.com/questions/26745701/confluence-giving-weird-exception-invalid-file-name-for-use-with-xloggc-while>

I assume the problem is the missing file the format of the filename.


Tags: cloud

confluence-cloud
How confluence Data import from one host to another?
Asked by vaibhav magdum:

How confluence Data import from one host to another on premise 5.3


Answers:
author: Geert Graat
body: Hi,

Your question is a bit cryptic, but I am guessing you mean something like this: <https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers#MigratingConfluenceBetweenServers-UsingXMLdatabackups(onlyforsmalltomediumsizedinstallations)>. As the article says, this is only for small to medium sized instances. Other options are available in the same article.

Regards,

Geert


Tags: confluence-administration
In Confluence, Chinese character in the exported Doc and PDF document is missing
Asked by Lawrence Liu:

In Confluence, Chinese character in the exported Doc and PDF document is missing

Please help to resolve this issue.

Thanks


Answers:
author: Deividi Luvison
body: Hey Liu,

Export pdf/doc in another language is a restricted function in Confluence Cloud, as you can see in below page:

<https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language>

To get that file exported you will need to raise a case at <https://support.atlassian.com> and ask the Confluence Cloud Support team to generate that for you :smile:.  
Hope it helps.  
Thanks and Regards,  
David\|Confluence Support Engineer


Tags: cloud

confluence-cloud
May I know the relationship between the 'Confluence Usage' and the table content in database?
Asked by kai liu:

When I search our Confluence System Information I find this.

|--------------------------------|-------|
| **Content (All Versions)**     | 13389 |
| **Content (Current Versions)** | 3218  |

Then I search the database with sql:'select contenttype,count(\*) from content group by contenttype' and find this

|-------------------|-------|
| PAGE              | 11674 |
| BLOGPOST          | 63    |
| COMMENT           | 394   |
| DRAFT             | 171   |
| SPACEDESCRIPTION  | 94    |
| GLOBALDESCRIPTION | 1     |
| USERINFO          | 927   |
| USERSTATUS        | 1     |
| SUM               | 13325 |

13389 != 13325

So could anyone explain the relationship between **Content (All Versions)** and table content?


Answers:
author: Rodrigo Girardi Adami
body: Hello Kai,

As far as I know, the content (all versions) doesn't this query as well, checking the entire content table and showing the sum of all contents. I can see there are a difference of 64 contents. I'm afraid there might be some corruption in the content table or there was deleted data recently and the index haven't refreshed yet.

I recommend to shutdown confluence and [rebuild indexes from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch). Then restart confluence, rebuild indexes and check for the results again.

if the issue persists, you might be facing some bug with the application or some database corruption. I recommend to get in touch with Atlassian support if you continue seeing those issues.

Cheers,

Rodrigo


Tags: confluence-administration
Enable Bloomberg excel add-in in embedded excel
Asked by Sven Lan:

Hi, may I ask how to let the Bloomberg excel add-in work in the embedded excel? The embedded excel was inserted into the page by selecting the availalbe macro called "Office Excel", and the Bloomberg excel add-in enables users to extract data from the Bloomberg Terminal using formulas like bdp=(...), bdh=(...), etc.  

Currently, the fields with Bloomberg formulas are showing #NAME? on the embedded excel, and none of these fields is pulling data. May I also know if there is a work-around if the Bloomberg excel add-in cannot be directly enabled? Thank you very much!


Answers:
author: Davin Studer
body: The Excel is somewhat limited in what it can do. It is meant mainly to show stock Excel content and really only basic features at that. It will not be able to use the Bloomberg excel add-in.

comments: author: Sven Lan
body: I see, thanks Davin! If so, may I ask if there is any work-around that you could possibly know of?


author: Davin Studer
body: Well, the first question I have would be what does the Bloomberg Excel add-in do?


author: Tom Senoyer
body: Hi, I know it's been 5 years but did you find a way to fix this issue?

I have the same with BBG it's very frustrating not to be able to use BDH, and BDP.

[@Davin Studer](/t5/user/viewprofilepage/user-id/781467) the bloom addin just allow user to use a few function to retrieve data from the main terminal!

When I open a workbook manually and load the addin, no problem, but when the workbook is opened with C# i'm not able to retrieve the formulas even if the addin seems to be enabled.

Many thanks for your time!


Tags: confluence-administration
Problem Finding users while creating a team space.
Asked by Juan Pablo de la Rosa Moro:

When I try to create a team space and select my team mates, confluence does not detect them. I'm sure theese users are granted access to confluence, but I can?t see them there. Is there any other option I have to activate in order to have them available?

This is also affecting me because I can't add them to any page using the @ operator.

Thanks for the help


Answers:
author: Rodrigo Girardi Adami
body: Hello Juan,

This sounds like a indexing problem since mentioning is not working as well.

I recommend to [rebuild confluence indexes from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and check if the issue persists afterwards.

Cheers,

Rodrigo

comments: author: Juan Pablo de la Rosa Moro
body: Thanks a lot Rodrigo. It worked!Regards,Juan Pablo


Tags: cloud

confluence-cloud
UWC treat category as page
Asked by Peter Atthem:

Hi,

I am exporting a mediawiki to confluence and find it difficult to get all content over.

Our mediawiki uses categories alot and on the category page we have lots of text and images.

How can I get these into confluence?

Right now each category becomes a page with redirect to a category in side.

#redirect \[\[Category:My Category Name\]\]

I did a few changes in the code to customize to my needs, but I could not find where the categories is exported.

BR

Peter


Answers:
author: Rodrigo Girardi Adami
body: Hi Peter,

On specific UWC issues, we recommend to get in touch with the [UWC support team](https://migrations.atlassian.net/wiki/display/UWC/Universal+Wiki+Converter) here: [info@appfusions.com](mailto:info@appfusions.com)

They should be able to help you with those questions.

I'll also leave this question open so if anyone else knows the behavior, then can answer as well.

Cheers,

Rodrigo


author: Peter Atthem
body: Thanks!


Tags: confluence-administration
Howto link JIRA product_label as Target Release in Confluence's requirement?
Asked by Geodata GmbH:

Howto link JIRA product_label as Target Release in Confluence's requirement?

I would like to add a JIRA label or product label or any other field into a confluence page. Best would be into a preoduct requirement designed in Confluence.

Any\< idea's?


Answers:
author: eXtensi Admin
body: Anyone?


Tags: cloud

confluence-cloud
Adding Text hidden on page but viewable in editor
Asked by Martin West:

We are using Confluence 4.2.6: Some topics people have created need thought before each edit to remind people who has access to the information they are creating (due to export laws, data protection, etc).

On these pages it would be good to have some warning text that appears when you edit the page to catch the persons attention - but not actually appearing on the final viewable page created.

Is some sort of comment in the page source code possible?


Answers:
author: Jonathan Simonoff
body: Yes. You can use an "HTML Comment" macro for that.

comments: author: Martin West
body: Thanks - that works.
How to disable Blog feature
Asked by Cedric DEVAUX:

Hi,

I have +/- 30 confluence spaces, with 1 or more space admin per spaces.

I search to disable the blog feature for all confluence users.

I know I can disable space permissions to create blog but space admin can reactivate the blogging ...

I search in the add-ons configuration but I'm not able to deactivate "Create News / (add-blogpost)" component

Do you have a solution to completely disable this feature?

Thank you in advance.


Answers:
author: Davin Studer
body: I don't know of any way to deactivate it, but you could remove the space permissions checkboxes on page load using javascript in the Custom HTML section of Confluence Admin.


author: Rodrigo Girardi Adami
body: Hi there!

I could find this other answer which can help you to disable the blogposts.

[How can I disable adding Blog Posts?](https://answers.atlassian.com/questions/2124)

I hope this helps.

Cheers,

Rodrigo


Tags: blog

confluence-administration
unique user ids with their department and position
Asked by Arya Banerjee:


Answers:
author: Jonathan Simonoff
body: Can you elaborate?


author: Arya Banerjee
body: Hi Jonathan,

I might have clicked the post button too quickly. I actually wanted to have the list of all users within our Confluence instance along with their corresponding department and positions from their user profile. Can you please help us to fetch the record? I did not find any direct Confluence database table where the user IDs are mapped to the positions and departments.

Regards,

Arya
How to show table boarders when export to word document?
Asked by SherryX:

when export a page in confluence to word document, none boarders for tables, export to PDF seems working.

I can manually update/add the tables boarders in document after exporting, but how can I show the table boarders when the document was created from confluence?

Thanks


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Sherry, that happens to be a know issue it is being tracked under <https://jira.atlassian.com/browse/CONF-23583> please add your concerns to the thread, and watch the ticket for updates.


author: SherryX
body: Thanks for your information.


Tags: confluence-administration

confluence-app

export

ms-office-connector

ms-word
Confluence on smartphone
Asked by DM:

Hello, I would like to open the Confluence Wiki on my mobile phone but I don't know how to access it. I just know that there isn't any application and that you need to open the page via browser... but how?

Thanks for the help, Daniel


Answers:
author: Davin Studer
body: If it is a company site and is not externally available you might not be able to open it on your smartphone. I know in our organization we have a guest wifi that employees can connect their smartphones, tablets, iPods, etc. to, but it is not on the same network as where our wiki is hosted and out wiki is only available internally on the corporate LAN. So, it kind of depends upon how your wiki and LAN are set up.

comments: author: DM
body: Yes, It's on our company LAN ... so I guess it isn't accessible from any other network?


author: Nic Brough -Adaptavist-
body: up to your network team - you can try the same url you use in the office from outside - that's all you need.


author: Nic Brough -Adaptavist-
body: You use the same url that you would use to access it on any other browser.


author: Artur Stasiak
body: Yes , you mast .


Tags: mobile
Loss Confluence Spaces and pages
Asked by Candy Poon:

I created a few spaces, meeting notes, decision log in Confluence yesterday. But today, when I went into Confluence, I noticed they are all gone. And the links in the main confluence page is showing a link in black instead of red.

Name of the spaces that seems to be deleted:

1. GSA for myCity Implementation Home

2. Research and Engagement Library Home

3. meeting minutes page for GSA for myCity Implementation

4. decision log page for GSA for myCity Implementation

5. Single Family Housing Construction Home

Is there an audit trail to see who deleted the spaces/files? Is there anyway I can restore these spaces? All of these home pages were created and linked to the JIRA projects, however, these confluence pages are now gone...can you tell from the backend what happened?


Answers:
author: Deividi Luvison
body: Well, there are a lot of possibilities in here, if you want to validate your logs you could check the \<Confluence Home\>\\logs\\atlassian-con,.fluence.log for delete actions.

You could also check the \<Confluence Home\>\\backups and check for any xml backups (if you enabled daily backup that could be a option).

Lastly you could check your database with below query:

```
SELECT * FROM CONTENT;
```

Check if you can see the space title of those spaces in there, if they still exist we could be dealing with a permission issue (like someone restricting those spaces if you are the admin).

Hope it helps,

Tks,

David