youngmon/atlassian-qna huggingface dataset:
Can not edit Project Page, it's linked to wrong space
Asked by Karen Thomas:

I created a Project Page in our Jira Project. Added a couple of templates and content and see that it's linking to the wrong space. I can not see how to edit it to so that it links to the correct space. Now my content is showing up in someone's space and I'd like to remove it without deleting the work I've done.

I'm an admin of Jira and Confluence so I don't think it's a permissions issue. I've gone into the Team Space and under Integrations chosen the correct Jira Project. I did the same from the Jira project and it's still pointing to the wrong space. Anyone know how to fix this? Driving me nuts. . -Karen


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Karen Thomas](/t5/user/viewprofilepage/user-id/1167445)

There's a small button to connect a different space in your Project Page view. Have you tried it?

![Screenshot 2023-07-18 at 12.31.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/269445i0381C643B6132EDE/image-dimensions/505x271?v=v2 "Screenshot 2023-07-18 at 12.31.53.png")

Or, since you're the admin, you can also configure the Project Page from your project settings:

![Screenshot 2023-07-18 at 12.34.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/269447i927B82B59678888A/image-size/large?v=v2&px=999 "Screenshot 2023-07-18 at 12.34.40.png")

![Screenshot 2023-07-18 at 12.35.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/269446i2D883690EC28002B/image-size/large?v=v2&px=999 "Screenshot 2023-07-18 at 12.35.01.png")

I hope this helps! :)

comments: author: Karen Thomas
body: I had no idea that was a button! That did the trick. Thank you!


author: Linh Pham_Ricksoft_Inc
body: I'm glad it works! Please accept my answer if you find it helpful :D


Tags: cloud

confluence-cloud
_subtract
Asked by Prakash_Chandana:

_subtract('07','01') is giving value as 6 . How to get 06 as my output


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you explain where you are doing this?

comments: author: Prakash_Chandana
body: I am creating variable which will display previous month in 2 characters. eg when I run today 07202023, I am expecting result as 06


author: Nic Brough -Adaptavist-
body: But where? What are you doing that is not working?


author: Prakash_Chandana
body: in stone branch variables


author: Nic Brough -Adaptavist-
body: I'm sorry, but that still tells us nothing. We need to know what you are actually doing and where.


Tags: cloud

confluence-cloud
Confluence Down
Asked by Whitney.Hirani:

I am able to access JIRA but I cannot navigate to any Confluence spaces. The page spins until an Atlassian error message pops up. Status Page says it is fine but I cannot utilize Confluence at all. Anyone else having this issue? It started around 2:00 EST on 07/17/2023


Answers:
author: Mikael Sandberg
body: Hi [@Whitney.Hirani](/t5/user/viewprofilepage/user-id/5270271),

Welcome to Atlassian Community!

There is currently an active incident that is affecting Confluence, you can find out more information if you go to status.atlassian.com

comments: author: Whitney.Hirani
body: I had used status.atlassian.com but it said Confluence was operational with no incidents reported today. I will check again. Thank you!


Tags: cloud

confluence-cloud
Can I add an author, a label, and a content type on a recently updated macro?
Asked by Ed Jun:

I am trying to create a recently updated macro that only shows 1 update from one specific person on a specific page when they comment on that page, but whenever I add this macro and add a comment on that page when I am the author the macro doesn't show the update, its only after I remove the label or remove the content type does the macro show updates. Is there a way to add all three?


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Ed Jun](/t5/user/viewprofilepage/user-id/5270162) it sounds like the "Contributors Macro" is a better fit for your use case. Here's more info about it: <https://confluence.atlassian.com/doc/contributors-macro-183468956.html>

I hope it helps!

comments: author: Ed Jun
body: [@Linh Pham_Ricksoft_Inc](/t5/user/viewprofilepage/user-id/5233021) Thank you! The "Contributors Macro" works great!


Tags: confluence-server

server
Status Macro - Truncated Text
Asked by Raquel Velez:

Hello, I am experiencing an issue with the status macro in the new editor. According to some posts, the text may show truncated in edit mode but should display the full text in preview or published mode. However, I am not seeing the full text even in preview or published mode.

It's unclear to me if this is a bug with the new editor, but it's possible. Unfortunately, there doesn't seem to be a hover-over option to view the full text either.

Any workarounds to be able to see the full text would be appreciated. Thanks!


Answers:
author: Dan Breyen
body: Hi Raquel, I looked on Atlassian's Jira page (jira.atlassian.com) and nothing jumped out at me as an existing bug. It's possible there could be one out there. I would say if you can replicate it, you could open a ticket with support (support.atlassian.com then click 'contact') and get their opinion on it. You didn't provide any steps so I don't know exactly what you were doing to try it myself.

Hope that helps.


Tags: cloud

confluence-cloud
I could not edit nor copy a confluence page, the Wait is spinning and did not stop.
Asked by Thach Hoang:

This issue happened the whole day on July 14th and for hald day on the morning of July 13th.


Answers:
author: Dan Breyen
body: Hi Thach, when I look on Atlassian's jira site (jira.atlassian.com) I have seen several performance issues when pages get long and contain a lot of data. You don't mention it, but is this a possibility for your page you're trying to edit? Did it happen with every page, or just one? If it's the same page, does it happen using different browsers, or with different users?

Is it still an issue today? If so, after you've looked at all those things, you could try to open a ticket with support (support.atlassian.com) and they might have some suggestions or if it would require some deeper technical investigation.

Hope that helps.

comments: author: Thach Hoang
body: Hi Dan,

This is an intermittent issue which happened on several different pages, including from short 1-page to several pages long. These are pages that I have been regularly updating for months without any issue. Please note that I am using Chrome and have not tried to switch browser.

Below is the historical log of the issues:  
- on July 13th, it happened the whole morning and cleared away in the afternoon,   
- on July 14th, it happened the whole day  
- on July 17th, it happened for 5-10 minutes in the morning....

On some occasions where the page managed to display the bottom line with 'Publish' then continue to spin the Wait, I clicked on Publish, and Confluence finally display the page for Edit mode, however with an error message on storage /server issue (I will capture and post the exact message next time). Editing worked as expected afterwards.

I have already opened a ticket with Atlassian support. Any other suggestions would be much appreciated.

Thank you for your help,

Thach

2023-Jul-19


Tags: cloud

confluence-cloud
I need help urgently
Asked by Dimkxs:

how do I limit the function to change members so that only admins can use it?


Answers:
author: Alex W
body: Hey [@Dimkxs](/t5/user/viewprofilepage/user-id/5083111) - welcome to the Community!

Can you elaborate on what exactly you mean by 'change members', are you referring to the process of adding and removing users from a board, a card, a workspace, etc.?

If you could clarify that I'll be able to let you know what options you have here.


author: Seifallah Bellassoued
body: Hello [@Dimkxs](/t5/user/viewprofilepage/user-id/5083111)

Welcome to the community!

For default users "Assignee" and "Reporter" you can manage this on the permission scheme of your project. To do that, you need to:

* Go to your project \> Project Settings \> Permissions
* Serach for "**Assignable User"** and "**Modify Reporter**" Permissions
* For each one, you need to remove all old configuation then add "admins" (project role or simply a group)

For custom user picker fields, it is more complicated. You need to:

* Remove the field from edit screen (keep it only in view screen),
* Add a new transition from any to any in your workflow
* Associate a transition screen that contain the custom field to this transition
* Add a condition to the transition to restrict only "admins" to use it

I hope this can help you,

Regards,

Seif

comments: author: Alex Koxaras _Relational_
body: [@Seifallah Bellassoued](/t5/user/viewprofilepage/user-id/1725515) this is a question about trello and not jira.


Tags: function

post-function

user
HOW TO COPY AN EXISTING BOARD INTO ANOTHER ACCOUNT
Asked by Die Skalierer Digital:

Hi guys, I can not find any guidance on this.

I have one account with some different kinds of boards in it.

Now I created another account where I want to transfer one board, without needing to copy paste it.

Is that possible?

Many thanks :)


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Die Skalierer Digital](/t5/user/viewprofilepage/user-id/5083053) and welcome to the community,

Read this please: <https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

comments: author: Alex Koxaras _Relational_
body: Hi [@Die Skalierer Digital](/t5/user/viewprofilepage/user-id/5083053)

Did my answer helped you? If yes, kindly mark my answer as accepted in order to help others! Thank you!
Do we need to pay 10 dollar per month for each person, if we took premium membership?
Asked by Somans Global Education:

we have been using the trail version of the premium membership of trello from the past week, the application is seems very useful and we are planning to implement this application for rest of our works

This question is regarding the payment for the premium membership.

the payment is bit confusing I want to know the 10 dollar bill for premium membership is valid only for one person or it is for the whole package?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Somans Global Education](/t5/user/viewprofilepage/user-id/5083015) and welcome to the community,

Trello pricing can be found here: <https://trello.com/pricing>

For the premium plan is 10$ per user/month if billed annually. If you choose monthly billing then it would cost you $12.50 per user/month

It would be worth to examine if you are eligible for an educational discount. More info here <https://support.atlassian.com/trello/docs/non-profit-and-educational-discounts/>

Let me know if the above helps.

comments: author: Alex Koxaras _Relational_
body: [@Somans Global Education](/t5/user/viewprofilepage/user-id/5083015) hi!

Was my answer helpful to you? If yes, kindly mark it as accepted in order to help others! Thank you!


author: Brant Schroeder
body: [@Somans Global Education](/t5/user/viewprofilepage/user-id/5083015) Welcome to the Atlassian community

The plans are per user per month. So Premium is **$10 per user, per month.**

comments: author: Deanne Love
body: We have setup 1 Workspace with multi boards. I'm confused with the pricing.

1 x Workspace with multi job board and different members to each board, what cost should this be per month? I've set up new individual boards under the workspace and each time I go to add a new contractor the system want to charge each time? I'm really confused as to what the total costs are for this program?

Maybe I'm using to wrong.

We have a core group of employees, under 15 that use the workspace each day. But I also have contractors that would be added to the different boards depending if they are doing the job. The contractors are engaged per project.

I've just renewed our subscription which cost approx $2k AUD. Could you please provide advice as to the best cost effective way to utilse the program?


author: Tessa Bartholomew
body: Hi Deanne, was this ever answered for you? We are in a similar situation.

I am about to show my manager the boards set up and how it could work for the team. My Premium 14 day trial ends tomorrow.. and only need a couple more days to present to the team, which is a little frustrating.

We have Core team of around 15 as well. Wanting to know what the cost would be for premium per month or annually to see if this is something the organisation will want to go with. Also trying to work out if we have additional power ups what their individual cost will be as well.
Is there a way to make it so that a single card turns up in two different places?
Asked by Dana Huyge:

I don't mean to create a copy, and move the copy around, or to use a separate card to link to a card somewhere else. I mean simply for a card or list to show up in two different spaces. So, for example, If I have a card that applies to all of my company's sales personnel, I'd love for my personnel to be able to have their own board with that same card, with the ability to edit the same card from either location.

That way, I can create a reminder for them for a particular task without making them go to some big, communal board with lots of stuff that they don't necessarily need right away, but I also won't need to go checking on each individual sales board to see that they've accomplished the task.


Answers:
author: milynnus
body: [@Dana Huyge](/t5/user/viewprofilepage/user-id/5082821)

Sounds like you want a one to many two way sync across workspaces. Your best bet is to checkout existing powers like Unito or cardsync. My own experimentation was unsuccessful reducing it to 1-many one way across workspace.

comments: author: Dana Huyge
body: Terrific milynnus, thanks. I've tried out the Unito power-up, and so far so good!
Compartilhar um quadro para ser copiado o modelo por v?rias pessoas gera combran?a?
Asked by Thais Pavan:

Criei um quadro com v?rios modelos de textos que gostaria de compartilhar com meus alunos, para que eles copiassem o quadro para a ?rea de trabalho deles.

Uma aluna me falou que se eu fizer isso, vai me gerar cobran?a. Voc?s sabem algo sobre isso?

Ser? que faz diferen?a deixar p?blico ou privado?

Obrigada


Answers:
author: Augusto Lisboa
body: Ol? Thais. Bem-vinda ? Comunidade Atlassian!!!

N?o haver? cobran?a, os alunos podem ser convidados para o quadro e copiar os cart?es sem problemas.  

Talvez ela esteja se referindo a cria??o de templates, o que ? um ferramenta paga. Por?m nada ser? cobrado sem autoriza??o pr?via. Para que exista alguma cobran?a voc? precisa, ativamente, assinar algum dos planos do Trello <https://trello.com/pt-BR/pricing>.  

O quadro ser p?blico ou privado fica de acordo com a sua prefer?ncia, nenhuma das duas op??es v?o te gerar custo :D
Butler Buttons Not Working For Select Individual
Asked by Danielle Beauchamp:

I've upgraded to Premium trial to create command libraries and shared those, but that seems to only be for Rules. For the Buttons, some of my team can use it and others continue to get this error and when I look in the log I don't see any errors. (see screenshots)

![image.png](/t5/image/serverpage/image-id/226562i55B89F7531885DF7/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/226563i512B77186ECC7517/image-size/large?v=v2&px=999 "image.png")![image.png](/t5/image/serverpage/image-id/226564i8C2EDED24317201E/image-size/large?v=v2&px=999 "image.png")

I've ensured 'Share with Workspace' is turned on for all buttons. Everyone can see the buttons and most are able to use them, but one individual continues to get the error message. He is listed as an admin with full capabilities and myself and the other admin have no issues with the button working on the board, we both receive the success! flag when we click the button.

ANY help would be appreciated.


Answers:
author: Danielle Beauchamp
body: Figured it out! He was not on the board that Butler was sending it too, so that was causing the error.


Tags: butler

button
Access internal servers from card automation
Asked by Per Eriksson:

Hello

I have created an automation on a button that does a http GET from a server

If that server is accessible public on internet it works.

If the server is on our internal-only network the request fails.

I can access both servers from my web browser in the office on local network.

Is that as expected or am I doing some thing wrong?


Answers:
author: Brant Schroeder
body: [@Per Eriksson](/t5/user/viewprofilepage/user-id/5082727) Welcome to the Atlassian community

Since Trello is a cloud based product in order for the automation to work the cloud application needs access to the server it is trying to contact. If the destination is not accessible by the cloud application then it will not work.
HelpScout Power-Up No longer Linking
Asked by Tiffany Casey:

We have had HelpScout as a power-up for some time. It's randomly stopped under our power-ups despite the fact that it's showing as being added in our settings. Below are screenshots 1) showing that it is added and 2) not showing up under our power-ups.

I have tried deleting it and adding it back in and that did not work. I also tried adding it to a new board and that did not work.

![Screen Shot 2022-11-18 at 10.09.38 AM.png](/t5/image/serverpage/image-id/226553iC4B8C485339CB26B/image-size/large?v=v2&px=999 "Screen Shot 2022-11-18 at 10.09.38 AM.png")

![Screen Shot 2022-11-18 at 10.09.44 AM.png](/t5/image/serverpage/image-id/226554iD8611575F3E5C05C/image-size/large?v=v2&px=999 "Screen Shot 2022-11-18 at 10.09.44 AM.png")

UPDATE: I reached out to HelpScout and they advised nothing has changed on their end but they confirmed it didn't work for them either. Here is a console error I'm seeing:

![Screen Shot 2022-11-18 at 11.56.10 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/226568iE0168E7C14A8F21F/image-size/large?v=v2&px=999 "Screen Shot 2022-11-18 at 11.56.10 AM.png")


Answers:
author: Amberr Foreman
body: I've had this issue for quite some time. I would love to get an update when there is one as this is a crucial part of my team's processes.


author: Luciana Munhoz
body: Hi Tiffany!! Welcome to the community!

Thanks for reporting this! I saw that there is a bug report opened to dev team for this as other users are experiencing the same issue.  
While I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.

comments: author: Ben Crist
body: Sounds like you have other reports of this, but wanted to register my team's need for this functionality to be restored as well. Confirmed with HelpScout that their systems are still operational.


Tags: helpscout

power-up
Creating task dependency but can't assign the member automatically
Asked by Ezgi Turkmen:

Hello,

I am trying the card dependencies on Trello and I automatically create child cards when an item is added to a specific checklist in the parent card.

However the member that is assigned to that item in the checklist doesnt show as the member of the child card. How can I make that happen? As shown in the photo TG is assigned in the checklist. But when I open the child card that is created, no member is assigned.

![assignmember.jpg](/t5/image/serverpage/image-id/226486iC1853D8C14C69F6F/image-size/large?v=v2&px=999 "assignmember.jpg")


Answers:
author: milynnus
body: [@Ezgi Turkmen](/t5/user/viewprofilepage/user-id/5082471)

Unfortunately there isn't any trigger for "when user is assigned to an item". Your option will require some programming via a webhook to detect this change and add member to card. There may be other ways to achieve this. I did test an approach of creating the item and card via a combination of CFs for a lawyer firm but that project was abandoned.


Tags: dependency
Are there any functions or power-up features that can be able to show the dashboard status?
Asked by ????? ??????????:

Are there any functions or power-up features that can be able to show the dashboard status and the working process of each board in the working space?

I have many workspace. One workspace have to many board .When i want to know about status of work by task . It's very hard to click on each board to see detiail.  
Then I just want power up to collaborate between any board.  
Thank you for your suggestion.


Answers:
author: Robin Warren _Blue Cat Reports_
body: Check out Blue Cat Reports for reporting across as many boards or workspaces as you like :) <https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat>


author: Luciana Munhoz
body: Hi there! Welcome to the community!

There are options depending on what you need. For Trello Premium subscriptions you can view cards from many boards in the [Workspace Table view.](https://help.trello.com/article/1235-workspace-table-view)

For Power-ups, you can find all of them on the [Power-Ups for Trello page,](https://trello.com/power-ups)and see the one that better works for you. There're some most popular ones like Placker, Screenful, Hello Epics, that require monthly subscriptions.

Hope this helps!


Tags: power-up
Receiving join board requests from invited members - why?
Asked by Maria Watson:

I'm using free trello and sometimes (not always) when I send an invite link to new members I receive a request that they want to join the board and they have to wait until I authorise it. Other times people can automatically join using the link. I thought it might be when the invited person wasn't already using Trello but I tested that and it's not correct. Can anyone shed some light?


Answers:
author: Cody C.
body: Hi Maria! Generally we see this when the direct link to the board is shared instead of the board's invitation link.

The share link is available using this method: <https://support.atlassian.com/trello/docs/inviting-people-by-using-a-shareable-link/>

The direct board link is what you find in your browser's address bar while you're viewing the board. When someone opens a direct board link of a board they're not a member of, they'll have an option to request to join:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/226905iFA34B5FD6E28B3E9/image-size/large?v=v2&px=999 "image.png")

My gut says that some people might be finding the direct board link instead of the invitation link!


Tags: board

cloud
automations stopped working (gold expired)
Asked by Jim Beattie:

Hey, \|I'm not sure if these are related, but my gold memberships expired on the user level and now the majority of my board's automations stopped working. I can't re-subscribe to my gold membership. Anyone know what to do?


Answers:
author: Brant Schroeder
body: [@Jim Beattie](/t5/user/viewprofilepage/user-id/5082275) welcome to the Atlassian community

You cannot get Gold again, additional information here: <https://support.atlassian.com/trello/docs/what-to-do-if-your-gold-membership-is-ending/> I am not sure why your automations would not work. Maybe something got messed up when the gold membership expired. You should be able to contact support and have them check into it. <https://trello.com/en/contact#/>


Tags: automation
Can not activate Buttler
Asked by Roberto Hegeler:

I had a page where it showed active power ups or so.. I did not remember me adding Butler (I thought is has something to do with an external APP you can also purchase for a MAC Mail system) . So I deactivated it.

Now I get warning messages that my audited Taks I set uo are not working.. and I can not find a way to activate Butler again and can find nothing anywhere on google nor FAQ on the Buttler area how to get it activated again  

How Can I Activate BUTLER?


Answers:
author: Alex W
body: Hey [@Roberto Hegeler](/t5/user/viewprofilepage/user-id/5082173) - welcome to the Community!

There's no way to 'activate' Butler as it already comes with Trello. You can access Butler (or automation) by clicking **Automation** on the top right of your board.


Tags: butler