youngmon/atlassian-qna huggingface dataset:
LDAP issues when shutting down a server
Asked by Danny Spence:

We have a working LDAP authentication setup through Confluence. We have since changed our config to point to a new AD server and the old one was slated for decommission. Our setup inside Confluence works to the new AD server until the original server is shut down and then the tests inside Confluence error out. The initial connectivity test works fine, but the more intensive test fails with the error failure to connect to \<example.com\>:389. I am able to use an LDAP browser to view information on the server in question, I just need to see if there is any configuration setting i need to look at or log i can view to help me troubleshoot this problem.

Thank you!


Answers:
author: BernardoA
body: in case you're running Confluence 3.5.\*, can you double check your LDAP settings as your BaseDN information are correctly configured in Confluence Admin \> User Directories? Also, you can check the atlassian-confluence.log located at \<confluence-home\>/logs for any relevant errors.


author: PeterKoczan
body: Hi,

Have you checked that the new AD server is configured to accept enough connections? I suspect that this could be the cause, but the specific error message would help a lot to decide.

Cheers,

Peter


Tags: error
Possible to import a group before member login? (Delegated LDAP)
Asked by Chris Williams:

Is it possible to import a group from LDAP (using Delegated LDAP authentication) before a member of that group has logged in? It is not an option to do a full sync because we have over 260,000 groups.

We use course section groups to assign space permissions. When an instructor requests a space for a course, it is likely that the student enrollment group hasn't yet been created on Confluence because a student hasn't logged in yet to pull the group in.

It seems like there must be a way to do this because, when upgrading from 3.4 to 3.5, the migrate-external-memberships pulled in all members of groups that were on the system from LDAP. We absolutely need to figure out a way to do this before we can upgrade.


Answers:
author: Bruna Griebeler
body: The only thing I can image so far is to actually perform a full sync.

However since you have a lot of groups and they are segmented in sections, you could create a User Directory for each of this sections.

Then you could have like, 10 User Directories, each one using a [LDAP filter](https://confluence.atlassian.com/display/DEV/How+to+write+LDAP+search+filters) for a section of your LDAP. Or you can change the filter everytime you want to sync a group, putting just the group inside the filter.

Hope it helps!


Tags: group

ldap
LDAP user cannot be added to groups of confluence internal directorty
Asked by David Toussaint _Communardo_:

Hi folks,

I am having an issue where I configured both a read-only LDAP-Sync (AD) and confluence internal directory. Now I'm trying to create new groups in the internal directory which works fine (there are no groups with the same name in the LDAP). But if I want to add an LDAP user to that newly created group it fails, confluence is just not doing anything. Adding users from the internal directory to said group works as expected though.

Now I am guessing it's just some configuration that is preventing this rather than strange behaviour but I cannot find the right way to do it. If someone could give me a hint, that'd be awesome!

Thanks and regards, David


Answers:
author: Septa Cahyadiputra
body: Hi David,

Double check which method you use to integrate your Confluence against your LDAP server. [DELEGATION](https://confluence.atlassian.com/display/DOC/Connecting+to+an+Internal+Directory+with+LDAP+Authentication#ConnectingtoanInternalDirectorywithLDAPAuthentication-CopyingUsersonLogin) should not cause any issue, however if you use [CONNECTOR](https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory) you would need to set the permission to "[Read Only, with Local Groups](https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory#ConnectingtoanLDAPDirectory-PermissionSettings)".

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: David Toussaint _Communardo_
body: Hi Septa,

thanks for your support! Exactly that did the trick, safed me a bunch of time. Thanks again :)

Cheers, David


author: Septa Cahyadiputra
body: Always a pleasure :)


Tags: group

ldap
Developing Confluence plugin which creates dialogbox after clicking a button
Asked by Burak Cet:

Hi,

I am trainee and i should make a button which is near the 'Add' 'Tools' 'Edit' on a page. And this will show the all links at that page on a Dialog Box I tried all ways for example in add draft label tutorial there is execute command and i tried to create with it but not possible for our demand. I realized that i should use javascript for it. For 1st step how can i give a action to web-item which creates new dialog box? please help me.


Answers:
author: David at David Simpson Apps
body: You can't add Javascript to OnDemand. Sorry.

comments: author: Burak Cet
body: So how can i do this task? which way should i follow? and additionally i forgot to say i'll do confluence plugin for it


author: David at David Simpson Apps
body: You'll probably have to wait for [Plugins 3](http://blog.appfusions.com/the-riddle-is-solved-plugins-3-framework-for-atlassian-on-premise-and-ondemand/) to be available in order to write this as a plugin for OnDemand.


Tags: cloud

confluence-cloud
JIRA Macros authentication
Asked by Nick Fischer:

We're experiencing problems in Confluence with the JIRA Macros plugin:  
![Confluence - Jira - Forbidden](http://i41.fastpic.ru/big/2012/0814/96/69246a2619fc51a77c63bc095a178996.png)

**Version info:**

Jira Version: 5.1.1  
Confluence Version: 4.2.5  
JIRA Macros Plugin version: 4.0.14

There is an URL via which an XML file can be requested. If I let my browser (does not matter which one: Chrome, IE 9 or FF 14.x) call this URL, I get an "400 Bad Request" error if I'm not logged in Jira and the correct XML if I am logged in - thats OK so far... Therefore I suppose, that the Confluence-app could not simply authorizie in Jira and grab the XML.

The question is, where I can enter correct credentials for the plugin? Or am I "digging in the wrong place"?


Answers:
author: William Zanchet [Atlassian]
body: Hey Nick,  

First you need to check if Confluence and JIRA are running in the same protocol, I mean, if Confluence is running over SSL, JIRA in the other hand must run too.  

You might want to check if your BaseURL( *Browse \> Confluence Admin \> General Configuration* ) of Confluence, matches the URL that you use to access Confluence, in JIRA is the same thing.  

For test purpose, create a new page in Confluence, go to "Insert \> Other Macros" and try to find JIRA Isssue, and see if Confluence can fetch the issues from JIRA.  

<br />

When you made the Application Links, be sure that the server"**can fully trust each other"** . If you're not really sure, you might want to check our documentation:  

\* <https://confluence.atlassian.com/display/CONF42/Adding+an+Application+Link>  

And here is another documentation about configuring authentication for an Application Link.  

\* <https://confluence.atlassian.com/display/CONF42/Configuring+Authentication+for+an+Application+Link>  

Cheers,  

WZ

comments: author: Nick Fischer
body: Hello William,

thank you for the answer!

Let's do it step by step.

I've checked the configs of BaseURL parameter, they seem to be OK except for the ending of the URL:

Confluence's is: http://\<confluence_server_name\>.com

Jira's is: http://\<jira_server_name\>.com/jira

I have to notice that both apps redirect to the \*/\<appname\> automatically so I'm not sure, if I shouldadd /\<appname\> to each value.


Tags: confluence-app

jira

macro
How do I install update to Bonfire in Chrome?
Asked by Adam:

I have an old version of the Bonfire plugin installed, so I can't proceed without upgrading: <http://d.pr/i/Q9b8>

But Google Chrome tells me that I can't upgrade the plugin directly from a file - I need to go through the Chrome Web Store: <http://d.pr/i/QxMe>

How do I do it?


Answers:
author: Foong
body: Try the workaround in <https://confluence.atlassian.com/display/BONFIRE/Installing+Bonfire+extension+in+Chrome>

comments: author: Adam
body: Thanks.

Is the plan to offer the plugin through the web store so it will stay updated?


author: Foong
body: There isn't any plan for that at the moment. You can create a feature request for that at <https://jira.atlassian.com/browse/BON>


Tags: cloud

jira-capture-cloud
Where can I find the wiki markup for the default personal space content?
Asked by Liam O'Neill:

When selecting to edit the default personal space content, the editor is blank. What I'd like is to use the default markup as a starting point and add few more macros. Is the default wiki markup available somewhere?


Answers:
author: Liam O'Neill
body: I couldn't find it anywhere but I recreated it myself, here is the default for reference (I added the favourite pages macro as well):

{section}  
{column:width=70%}  
h4. About Me  

You may edit this page to include additional information about yourself.  

{favpages}  

{recently-updated}  
{column}  
{column:width=25%}  
h4. Navigate Space  
{pagetreesearch}  
{pagetree}  
{column}  
{section}  


author: Amalia
body: How about [creating a template](https://confluence.atlassian.com/display/CONF42/Adding+a+Template) and then try to [add a page using this template](https://confluence.atlassian.com/display/CONF42/Creating+a+Page+using+a+Template)?


Tags: markup

personal-space
Creating a checklist in confluence
Asked by Sven Cornelis:

Hi,

I searched info about creating checklists in confluence but nothing found so far.

Working at an Accountancy practice we would like to use confluence to centralise all client info including checklist for closing year end accounts.

Typically such a checklist contains an item, 2 or 3 check stages and a notes field. For example:

Item: Estimate corporate tax

check 1: prepared

check 2: reviewed

check 3: completed

I have found plugins where checklist are possible but only where the items are pages.

So I'm looking for some guidance how to solve this.

Thx,

Sven


Answers:
author: Jeremy Largman
body: This is now available in Confluence:

<https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence#ManagingTasksinConfluence-Creatingtasklistsandmanagingtasksonapage>


author: Amit - Blue Sheen
body: Hi Sven,

I'm working on just re-usable checklists right now (as a startup) - we intend to build an Atlassian plugin too. The thread is here if you're interested:

<https://answers.atlassian.com/questions/245363/re-usable-checklists-and-capturing-best-practices-within-confluence-and-jira>

thanks

Amit


author: Henning K?hler
body: The New Confluence 4.3 will have more elaborate task list functions built in:

<http://blogs.atlassian.com/2012/05/confluence-43-eap-now-available/>

So far you could also use the Status Boxes of Confluence 4.2:

<https://confluence.atlassian.com/display/DOC/Status+Macro>

Make a Table with the Items. One Column is the item, one the Status, and one is the Remark.  
Insert "Status" and Choose a color and type in a text.

They can have one of four colors and a short text and are highly visible. We use them a lot:

![](../../../upfiles/Status_Box.png)

Many greetings,

Henning

comments: author: Sven Cornelis
body: Thx Henning for this insight. I haven't thought about using the status that way. I will give it a try.


author: James
body: Hi Sven,

The 'checkbox plugin' might be right for you.

You can get it from the Atlassian market place's [checkbox](https://marketplace.atlassian.com/plugins/com.gumvillage.confluence.checkbox.checkbox "checkbox") page.

The plugin gives you a 'Checkbox' macro that you use to create checkboxes on pages. In addition to their checked state, the checkboxes can show who checked them and when it was done (great for auditing). You can also set labels from the checkboxes, which can be useful when getting a list of checked pages using the 'contentbylabel' plugin.

Jim.


author: JohnA
body: Hi there,

There are two plugins that you can install to give your instance different checklist functionality, so I would suggest you try them out by installing them and seeing which ones work best for your needs:

<https://marketplace.atlassian.com/plugins/com.comalatech.checklists>  
<https://marketplace.atlassian.com/plugins/confluence.extra.dynamictasklist2>

All the best,  
John
What is the maximum size of attachment the confluence supported? And which formart of attachment is supported to upload?
Asked by wendy shen:

My company is using the confluence to manage our project docs. Right now we are going to upload some video files recorded by Webex (the file extensions is '.arf'). and i had tried for few times, seems the confluence doesn't support to upload the .arf file. Here are my two questions:

1. Is there anyone could list all formats the confluence supported for uploaded the attachment?

2. What is the maximum size of an individual attchment is allowed to upload?

BTW, if there is any contact info about online chating with the Confluence after-sales person you can let me know, that will be great!

Thank you!


Answers:
author: Henning K?hler
body: Maximum Attachment size can be configured in the Administrator Settings \| General Settings \| Maximum Attachment Size in Bytes. We increased it, to upload videos, too.

I think all file types can be uploaded, but the View Makros only support certain types, like office formats, and restricted imaged formats. Videos made with an iPhone are also shown in the Multimedia view.

Hint: Attach your file first. Then type ! in the editor: a list pops up. If you can see your Attachment, then there is a preview function for it.

Atlassian offers excellent Online Support for questions and problems, they are really quick to answer to questions, here is the contact. One has to register once, and then enter one own SEN (Service Entitelment Number) every time one creates a ticket:

<https://support.atlassian.com/secure/Dashboard.jspa>

They also call back and one can make Screen Share Sessions if required.

comments: author: wendy shen
body: Thank you, Henning.

My questions are closed.
Test Remote Directory Connection :Test user can authenticate : Failed
Asked by William:

Hi,there

I'm configuring the LDAP of confluence and testing the settings,but I came accross a problem just as followed:

```
Test user can authenticate : Failed Write operations are not allowed in read-only mode (FlushMode.NEVER): Turn your Session into FlushMode.AUTO or remove 'readOnly' marker from transaction definition.
```

![](../../upfiles/pic1_1.JPG)

I'm not sure about the problem,so can somebody help me?Thanks inadvance.

Best Regards

William


Answers:
author: JohnA
body: Hi William,

I was looking into this issue and I came across a bug that might be the root cause: <https://jira.atlassian.com/browse/CONF-25384>

If that is the case then apparently the bug shouldn't impact the usage of the product, so I would suggest that you follow the directions outlined in the bug report to perform the test and if you are unable to login as the Test user then you should open a ticket with [Support](https://support.atlassian.com/).

All the best,  
John

comments: author: William
body: Hi John,

Thanks.I have tried the method and found that user can login with their own account, but the error above still there, puzzling...

Anyway,thanks for your help again.

Kind Regards

William


Tags: ldap

permission
Is it possible to make Change Comments mandatory for a page?
Asked by Greg Jackman:

I have set up a page and would like Change Comments to be mandatory for this page only.

I.e. so we can track why a change was made etc.

Thank you.


Answers:
author: Greg Jackman
body: Thank you for your reply Azwandi.

I would definitely like to participate in the feature request.

It appears that the link you added may not be valid (at least for me).

Any thoughts?

Thanks again.

comments: author: Matthew Erickson
body: There is a stray period at the end of the link. Try this: <https://jira.atlassian.com/browse/CONF-6373>.


author: Greg Jackman
body: thank you :)


author: Azwandi Mohd Aris
body: As this feature is not available in Confluence, you might want to keep an eye on [https://jira.atlassian.com/browse/CONF-6373](https://jira.atlassian.com/browse/CONF-6373.). If you wish to participate in the feature request, feel free to add your comment there.


Tags: comment
backing up on demand confluence for import into our own confluence
Asked by Jaime Gago:

Hi I'd like to make a new backup of our ondemand confluence so I can import on newly deployed confluence. Backup is currently failing via backup manager with Woah! Something went wrong!

Unexpected error during export has occurred

Also I would like _not_ tom import all the users at the same time I import the data as we are now managing users with crowd and I just get the same users from the import, is that possible?


Answers:
author: NikE
body: The best way to do the partial migration into an existing Confluence OnDemand instance is to take space exports.  
https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+XML  

This will let you just move over the spaces, while keeping the user database the same on the target instance.  

The doc for importing spaces:  
https://confluence.atlassian.com/display/DOC/Restoring+a+Space


Tags: cloud
PDF Export Gives "Page Not Found" Error
Asked by Derek Dukes:

The "Export to PDF" function is not working for one of our sites. Clicking the link from the Tools menu on the page goes directly to a Page Not Found page.

My original theory was that it was an issue with the temp directory being inaccessible, but the Word export does not appear to have this issue.

The (redacted) URL for the "Page Not Found" that results is:

```
http://help.(DOMAIN).com/download/emp/pdfexport-20120813-130812-1712-35/(SPACENAME)-(PAGENAME)-130812-1712-36.pdf?contentType=application/pdf
```

The same issue seems with space PDF and XML exports - the "download" links after the export process go to to "Page Not Found".


Answers:
author: Azwandi Mohd Aris
body: You might want to check these KB articles:

If your page title contains some special characters - <https://confluence.atlassian.com/display/CONFKB/Pages+with+Page+Titles+Containing+Symbols+Fails+to+Export+to+PDF>

Otherwise, check your attachments path - <https://confluence.atlassian.com/display/CONFKB/Exports+in+PDF,+HTML,+and+XML+Fail,+but+Export+in+Word+Succeeds+Due+to+Attachments+Folder+Configuration> -

comments: author: Derek Dukes
body: Thanks. It appears that the home directory was put in a non-standard location. By reinstalling using the default locations, we have it working as expected.


author: Anoop K Baby
body: I had the similar issue. It was a temp folder issue. My temp folder was simlinked to a folder in shared location. Still not sure why it was not working that way. I unlinked the simplink and created folder in the home folder, which resolved the issue.

comments: author: Bipin Brahmanandan
body: Thanks for the hint. Really helped us.
Combine user groups
Asked by Marcel Admin:

Is it possible to combine user groups? So lets say I have 50 user groups and I want to have the groups 1-20 to have the same rights in some spaces. Therefor it would be much easier to have one new group that contains the groups from 1 to 20 instead of adding each group separately to each space. Someone told me that there is a plugin, but I didn't found it at the marketplace.

Thanks, Marcel


Answers:
author: SarahA
body: Hallo Marcel

If your Confluence site is connected to an LDAP server, you can use nested groups: you can make a number of your groups be members of a single group, and assign the necessary permissions to the single group. The documentation is here:

<https://confluence.atlassian.com/display/DOC/Managing+Nested+Groups>

This is not possible if your users and stored in the Confluence internal directory. (That is the default configuration.)

Cheers, Sarah


author: Daniel Borcherding
body: Unfortuantely there is no current utility that support bulk permission changes.

We have just such a feature request in the works:

<https://jira.atlassian.com/browse/CONF-1053>

Visit that page, make an account and vote it up. The developers pay attention to the issues that make the most noise.
matto@causata.com
Asked by Matthew Oden:

Hi,

I initiated the on demand confluence instance and have been managing/admininstering it for our company.

I cannot access/modify the default System Administrator account and I need to do this b/c I need access to be in the confluence-administrators and system-administrator groups in order to install plugins and do other advance functionality.

I thought this would be my account MattO, but there seems to be another default account created that has access, or at least I don't have the access.

Please advise on how to recover or gain access,

Matt


Answers:
author: NikE
body: The system administrator and confluence administrator groups in OnDemand are reserved for the Atlassian maintenance user. The options you are looking to access are likely part of the [restricted functions (here)](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand%20 "Restricted Functions") in OnDemand. Additionally, there is more information about the [plugin policy (here)](https://confluence.atlassian.com/display/AOD/Atlassian+OnDemand+Plugin+Policy%20 "Plugin Policy").


Tags: administration

confluence-administration

confluence-cloud
Include change comments in Recently Updated macro
Asked by meekjt:

I would like the "change comment" to be included with a page "Recently Updated" macro output, the same as is provided on the dashboard, but for a specific space. If this is not possible is there another macro that can do this?


Answers:
author: GuilhermeA
body: Hello Meekjt,

Such feature could be created through here:

* [https://jira.atlassian.com/secure/CreateIssue!default.jspa](https://jira.atlassian.com/secure/CreateIssue!default.jspa "JIRA Atlassian")

At the moment its not possible to perform such feature without tweaking the code. Which unfortunately my knowledge can't help you with.

So there could still be someone who has implemented something similar that could answer you a little more on the developer sense.

Cheers,

Guilherme
English (United States) in Confluence OnDemand, for first-day-of-week
Asked by Marc Lewandowski:

Is it possible to install other language packs in OnDemand? English (UK) is fine (can deal with the U's and RE's) but now we see that the first-day-of-week in Team Calendar is tied to the browser culture, and Monday is really throwing off my team.

Optionally, if there is a way to force the first-day-of-week configuration in Team Calendars that would be great too.


Answers:
author: NikE
body: As you found, the week start date (for the time being) is tied to the language pack...There has been some debate about how to set this up ([more here](https://studio.plugins.atlassian.com/browse/TEAMCAL-121)). Currently language packs are not support in Atlassian OnDemand, and while it is on the roadmap, there is no ETA at this time.

comments: author: Marc Lewandowski
body: Thanks, any updates? If not, I'll just mark as answered for the time being.


Tags: cloud

confluence-cloud

language