youngmon/atlassian-qna huggingface dataset:
Can I use new Cards macro to link to headings on same page?
Asked by John Bishop:

Is there any way to link a card to a heading further down on a page. This would allow the ability to make visual tables of content at the top of a page. When I try currently it opens another page - that isn't helpful. This could also work with anchor links but the # command that works with other links in Confluence doesn't work in this macro. Thanks!


Answers:
author: Zoriana Bogutska_Adaptavist_
body: Hi [@John Bishop](/t5/user/viewprofilepage/user-id/4897034)

You can consider Cards by [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=overview&hosting=cloud&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Can-I-use-new-Cards-macro-to-link-to-headings-on-same-page_20240919). They actually allow you to do what you ask. You just need to copy the header link and paste it into the Card's link field. Also, uncheck the box to make the link open in a same tab. ![Screenshot 2024-09-20 at 08.36.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/348324i2D2D87B1AF8E688E/image-dimensions/366x125?v=v2 "Screenshot 2024-09-20 at 08.36.08.png")![Screenshot 2024-09-20 at 08.36.39.png](https://community.atlassian.com/t5/image/serverpage/image-id/348325iBCDD6C3860C3D66B/image-size/large?v=v2&px=999 "Screenshot 2024-09-20 at 08.36.39.png")But, of course, this solution works for you if your team allow you to use apps from the Atlassian marketplace. This app is created by my team, and if you have any questions - I will be happy to help.


author: Barbara Szczesniak
body: [@John Bishop](/t5/user/viewprofilepage/user-id/4897034) Welcome to the community.

I'm apparently not up on this new Cards macro, but have you tried just inserting the Table of Contents macro at the top of the page? (<https://support.atlassian.com/confluence-cloud/docs/insert-the-table-of-contents-macro/>)

I'm not sure if you can put it on the card, but you can place it in a layout section or 1-cell table at the top of the page.

comments: author: John Bishop
body: Hi, thanks. Yes, I love the TOC feature but was hoping to create something more visual w this new macro.


author: Shawn Doyle - ReleaseTEAM
body: You can paste the link to the anchor in the card, but it currently doesn't work.

If you save and then edit the card the anchor reference will be removed and it will just be the page url.

comments: author: John Bishop
body: Right, it just disappears. and if you grab the URL from a heading further down in the page it opens a new window when clicked.. no option to uncheck that in the macro.


Tags: cloud

confluence-cloud
How can you sort table rows alphabetically
Asked by Mark Gizzi:

I have two header rows on top of the table but starting on the 3rd row as # 1 and then there are 35 rows in total to sort alphabetically from left to right


Answers:
author: Nicolas Grossi
body: [@Mark Gizzi](/t5/user/viewprofilepage/user-id/5547315) You might vote and take a look at this issue: <https://jira.atlassian.com/browse/CONFCLOUD-28787>

Nicolas


Tags: cloud

confluence-cloud
menu bar change
Asked by Stefan Pincus:

How can I change the new menu bar? I can't find it.

Thanks in advance


Answers:
author: Emily _ DevSamurai
body: Hi [@Stefan Pincus](/t5/user/viewprofilepage/user-id/2003996) and welcome to the Community!  

Did you mean the main horizontal navigation bar in Atlassian products when you mentioned "Menu bar"?

If so, you can go to your **Jira Settings** \> **Systems** \> **Look and Feel** to customize it.

![Screenshot 2024-07-19 at 1.00.12?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336447iC9D9C4B4F3FF7FE9/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 1.00.12?AM.png")

I hope this helps!

comments: author: Stefan Pincus
body: Thanks, thats right I mean the horizontal bar, but I don't use Jira, I only use confluence, with my browser.


author: Emily _ DevSamurai
body: Hi [@Stefan Pincus](/t5/user/viewprofilepage/user-id/2003996) , for Confluence you can also adjust it via the Look and Feel in your account setting.  

**Settings** \> Scroll down abit to see the "**Look and Feel** " \> **Customize Navifation** ![Screenshot 2024-07-19 at 9.53.50?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/336567iE84D888F3E68DF0E/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 9.53.50?AM.png")  


author: Stefan Pincus
body: Sorry, but here I can change the "logo" and the "colors" but I don't see the possibility to change the menu bar?

Many thank for answer!


Tags: cloud

confluence-cloud
How to add 'Expand All' button on confluence pages?
Asked by Clare:

Hi

I've been using the expand macro a lot to organise my data but and I want to searching all things at the same time(using the quick search). I can use the quick search to locate the page I'm after. But then I need to manually toggle open each and every expand field, before I can use the normal cntrl-f to find what I'm looking for.

Does anyone know of a way I can install an butoon with this Expand All feature, or possibly a way to code my own macro?

A massive thanks for help here

Clare


Answers:
author: Bibek Behera
body: [@Clare](/t5/user/viewprofilepage/user-id/5547263) ,

Welcome to the community.

Unfortunately, the feature is not available yet. Please vote on the feature request below:

<https://jira.atlassian.com/browse/CONFCLOUD-54831>

-Bibek


Tags: confluence-data-center

data-center
API interface
Asked by steveshourds:

Is there an API for Confluence


Answers:
author: Nicolas Grossi
body: [@steveshourds](/t5/user/viewprofilepage/user-id/822409) Welcome! . <https://developer.atlassian.com/cloud/confluence/rest/v2/intro/#auth>

Nicolas


author: Robert Wen_ReleaseTEAM_
body: Here is the REST API for Confluence Cloud. <https://developer.atlassian.com/cloud/confluence/rest/v2/intro/#auth>


Tags: cloud

confluence-cloud
Creating a bigger box for confiforms text field
Asked by Andrew Watt:

Hi again - I'm trying to make the answer box for a field in my Confiform larger. I'm doing this by adjusting the CSS styles option in the field definition macro. I have managed to get the box bigger, but the text still goes in one line across the middle of the box. Any ideas on how to solve? See my problem and my current CSS code below.

```
width: 1000px; height: 400px; box-sizing: border-box; padding: 10px; white-space: pre-wrap; overflow: auto;
```

![Capture5.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/336378iEEDCDDF3752B8BAF/image-size/large?v=v2&px=999 "Capture5.PNG")

Would be great to get some help on this - struggled to find an answer on CSS manuals.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Andrew Watt](/t5/user/viewprofilepage/user-id/5544200)

What field type do you use for the "description" field? Is it a text field or a textarea?

comments: author: Andrew Watt
body: Hey [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) - just a text field


author: Alex Medved _ConfiForms_
body: Text field is the one that accepts ONE line of a text, while the textarea accepts multiple


author: Andrew Watt
body: Ahh okay - thanks for the advice. Apologies for asking a second question in a week.


author: Andrew Watt
body: Is there a character limit on text and/or textarea fields?


author: Alex Medved _ConfiForms_
body: Not, unless you put it with a validation rule <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Field+Definition+Rules#ConfiFormsFieldDefinitionRules-Validationrule>


Tags: confiforms

confluence-unknown-hosting-type

unknown-hosting-type
Run calculation on the dashboard to determine priority
Asked by Prerak Parikh:

Hi Experts

I have a requirement to run the following calculation in the dashboard to determine priority:  
*priority = importance x frequency*

On incidents, I've a drop down field that categorises incidents in 1 of total 15 categories available. Let's say the categories are A, B, C, D, E, F, I, J, K, L, M, N, and O.

My requirement is to associate each of these categories to an *importance*value from 1 to 10. For e.g., A's importance value is 5, B's value is 7, C's value is 10, and so on..

The dashboard gives me the frequency (or the count) of each of the categories. For e.g.,   
A = 20, B = 13, C=23 and so on..

However, I need to have a dashboard that also does the following, and sorts the output in the descending order. The sort order requirement is not mandatory.  

\| Category \| Importance \| Frequency \| Priority \|

\|-----------\|--------------\|-------------\|---------\|

\| O \| 10 \| 80 \| 800 \|

\| C \| 10 \| 23 \| 230 \|

\| A \| 5 \| 20 \| 100 \|

\| D \| 8 \| 12 \| 96 \|

\| B \| 7 \| 13 \| 91 \|

\| L \| 7 \| 10 \| 70 \|

\| M \| 6 \| 10 \| 60 \|

\| N \| 5 \| 9 \| 45 \|

\| E \| 3 \| 12 \| 36 \|

\| F \| 5 \| 3 \| 15 \|

\| G \| 4 \| 2 \| 8 \|

\| I \| 4 \| 2 \| 8 \|

\| H \| 3 \| 1 \| 3 \|

\| K \| 3 \| 1 \| 3 \|

\| J \| 2 \| 1 \| 2 \|


Answers:
author: Jack Brickey
body: Hi [@Prerak Parikh](/t5/user/viewprofilepage/user-id/5583817) , there is nothing native in Jira that would meet this requirement. You will need to check possible add on solutions or consider exporting to excel/sheets and leverage built n spreadsheet functions.


Tags: cloud

jira-service-management

jira-service-management-cloud
Can we create a customized element on comments?
Asked by Nathael Dreymann:

Hello,

When we want to add a comment on an issue, we can click on the **+** sign (menu) to access more elements.

![Capture d'?cran 2024-09-04 112147.png](/t5/image/serverpage/image-id/345455iABA83CFA7D646B78/image-size/large?v=v2&px=999 "Capture d'?cran 2024-09-04 112147.png")

![Capture d'?cran 2024-09-04 112722.png](/t5/image/serverpage/image-id/345456iD21E56BA972BFA31/image-size/large?v=v2&px=999 "Capture d'?cran 2024-09-04 112722.png")

Can we create and add a customized element?

Thank you for your help


Answers:
author: Nadhila Savira
body: Hi Nathael,

I don't believe this is possible with the current native functionalities we have, and I've not seen an app on our Marketplace that could do what you're looking to do unfortunately.


Tags: cloud

jira-cloud
Automate field value when attached form is marked for External
Asked by Sushil Ranjan:

I am looking for the Automation Rule when an agent select options for a attached form 'Make form External' then all the users listed in the form should be added to the Request Participant field.  
Thanks in Advance!


Answers:
author: Pablo Vergara
body: Hi [@Sushil Ranjan](/t5/user/viewprofilepage/user-id/3715206)

When creating the issue, suppose you're using a checkbox for the "Make form External" option and a multi-user picker as part of the form.

If so, you can use an automation rule in the captures below to set the Requested participant's field values for the users selected on the multi-user picker.

I hope this provides some guidance on achieving the desired outcome.

Best regards,

- Pablo / SSE - ServiceRocket

![2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/345881iD900897E3A3A3511/image-size/large?v=v2&px=999 "2.PNG")

![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/345882i6DBA328DD88A5A6A/image-size/large?v=v2&px=999 "1.PNG")

comments: author: Sushil Ranjan
body: Hi [@Pablo Vergara](/t5/user/viewprofilepage/user-id/5402294) Thank you for your time \& response. Looks like you are having custom fields CUSTOM_Checkboxes. My requirement is when Form is marked as 'Make Form External' by an Agent. Then All user Picker field value should be added as Request Participant.  
So the trigger should be 'Make form External'. But I don't see except 'Form Submitted' as trigger. Please suggest if there is any way to trigger this options.  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/346552i49A17EED507A5171/image-size/large?v=v2&px=999 "image.png")  

<br />

<br />


author: Pablo Vergara
body: Hey [@Sushil Ranjan](/t5/user/viewprofilepage/user-id/3715206) - unfortunately, no such event trigger has been implemented on A4J yet. You can find other customers requesting Atlassian to implement a similar feature under <https://jira.atlassian.com/browse/JSDCLOUD-14096>

I would suggest creating a new suggestion for Atlassian to consider in future A4J releases.

Best regards,

- Pablo


author: Sushil Ranjan
body: Thank You for the link.


Tags: cloud

jira-automation

jira-cloud
How to send the Automation rules from one jira board to another jira board
Asked by Priya Pandey:

I have one important question -   

I need to import the automation rule from one domain to another domain but i dont have the global administration in my jira automation side as i am using my company cloud jira and they might have blocked that, so in that case do we have another way to import those rule.

Thanks!


Answers:
author: Nikola Perisic
body: Welcome to the community [@Priya Pandey](/t5/user/viewprofilepage/user-id/5583796) ! The automation rule has two scopes: either for one individual project or globally. Just replicate the automation rule from one project to another, since you don't have the option for global automations.

comments: author: Priya Pandey
body: thanks! but i would require that automation rule shift from the one domain to another domain of jira


author: Nikola Perisic
body: For this you would need to have the global automation. Ask your admins to do these modifications for you.


Tags: cloud

jira-cloud
New Ticket Type required "question" in the Projects
Asked by Shefali Tayade:

"Question" Ticket type is required in JIRA Project . How to add it?


Answers:
author: Nikola Perisic
body: Hello [@Shefali Tayade](/t5/user/viewprofilepage/user-id/5498724)

You would need to navigate to settings (on the right stop corner of your screen) \> Issues \> Issue types \> Create new issue type \> Select standard issue type.

Once you have created an issue type, then you need to add to the issue type scheme. Find the name of your project, click on Edit, drag and drop your Question issue type.


Tags: cloud

jira-cloud
I used to have a project in JIRA. I am not able to find it. It says doesn't exist. How to retrieve ?
Asked by tabibu, shivram:

I used to have a project in JIRA. Now I am not able to find it. It says doesn't exist. How to retrieve any old project ? Where can I find the archived files ?


Answers:
author: Prachi Bolar
body: Hi [@tabibu, shivram](/t5/user/viewprofilepage/user-id/5583772)

Welcome to Community :)

I understand you are unable to find your old project in your instance

The reason could be that it would have been deleted.

If it's deleted it will be available in the trash for 60 days.

Projects along with their issues, components, attachments, and versions will be **available in trash for 60 days** , after which they will be permanently deleted.

Please find more details here: <https://support.atlassian.com/jira-cloud-administration/docs/trash-for-jira-cloud-projects/>

If the project is not available here then its deleted and cannot be retrieved.

Thank you,

Prachi


author: Lisa Forstberg
body: Hi [@tabibu, shivram](/t5/user/viewprofilepage/user-id/5583772) ,

Welcome to the community!

Either the project has been trashed or you have lost your permissions to the project. If you are the jira administrator you can go to Settings (cog top right corner) \> projects to see the full list of projects, even the archived and trashed ones and you can check the permissions of each project.

If you are not the jira admin you need to contact your jira admin to make them aware that you lost access to it.

all the best

Lisa


Tags: cloud

jira-cloud

jira-software
Hi, When i tried to login today. Your Atlassian Cloud products are suspended error message pop up.
Asked by Mohit Jain:

Your Atlassian Cloud products are suspended {#toc-hId--328494131}
-----------------------------------------------------------------

Your subscription for Atlassian Cloud hasn't been renewed.  
If you're a site admin, go to [admin.atlassian.com](https://admin.atlassian.com/)  
**View site bill** to update your [payment details](https://confluence.atlassian.com/display/Cloud/Manage+your+bill+for+Atlassian+products).  
![Screenshot 2024-09-04 124418.png](https://community.atlassian.com/t5/image/serverpage/image-id/345443i5F93EBC018BC409D/image-size/large?v=v2&px=999 "Screenshot 2024-09-04 124418.png")  
Can please help me to restore my account.


Answers:
author: Trudy Claspill
body: Hello [@Mohit Jain](/t5/user/viewprofilepage/user-id/5583764)

Welcome to the Atlassian community.

You need to follow the guidance provided in the message. Have you tried that?

If you don't have adequate permissions to update the billing information for your products you will have to reach out to the people within your company that do have those permissions.

comments: author: Mohit Jain
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) . I had also tried to reactivate the subscription, but it wont work.


author: Trudy Claspill
body: What exact steps have you executed?

In exactly what way is it not working? Are you unable to access the steps in the directions? Are you getting an error message?


Tags: cloud

jira-cloud
I am trying to upload files on our Jira however is giving me internal server error
Asked by Ajeev:

While uploading the test results to Jira, the upload fails intermittently, timing out after 5 minutes and resulting in a 502 error in the `result.json` file. Despite the file size being less than 5MB and no apparent load issues on Jira, this problem persists.

Please help me resolve this issue. Given that the problem is intermittent and the file size is small, what could be causing this timeout, and how can it be fixed?

Please find the error log below:

\<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"\> \<html\>\<head\> \<title\>502 Proxy Error\</title\> \</head\>\<body\> \<h1\>Proxy Error\</h1\> \<p\>The proxy server received an invalid response from an upstream server.\<br /\> The proxy server could not handle the request\<p\>Reason: \<strong\>Error reading from remote server\</strong\>\</p\>\</p\> \</body\>\</html\>


Answers:
author: Mohamed Benziane
body: Hi,

May be this thread can help you : [java - Proxy Error 502 : The proxy server received an invalid response from an upstream server - Stack Overflow](https://stackoverflow.com/questions/20406845/proxy-error-502-the-proxy-server-received-an-invalid-response-from-an-upstream)


Tags: data-center

jira-data-center
REST API /rest/api/3/filter?overrideSharePermissions=true does not handle project roles?
Asked by KC Wong:

How experimental is the overrideSharePermissions query parameter?

I gave it this edit permission:

"editPermissions" : \[ { "type" : "project", "project" : { "id" : "10027" }, "role" : { "id" : "10002" } }, { "type" : "project", "project" : { "id" : "10027" }, "role" : { "id" : "10016" } } \]

And it ended up only shared to the project (Everyone) instead of the two specific roles I've given.

If I use the UI to edit, then I can share to those two role ids.

Is role assignment not implemented in the REST API yet?


Answers:
author: KC Wong
body: Never mind... it wants the type to be "projectRole" on create/update.

But when reading, it will only give you "project" type with both project and role children.


Tags: cloud

jira-cloud
?Premium???????Free??????????
Asked by ????:

???????Jira????????Free????????????????????

???Premium????????????????????????Free??

?????????????????


Answers:
author: Trudy Claspill
body: ?????? Atlassian ???????????? ???????????????<https://admin.atlassian.com> ????????????????????????????? \[????????????\] ??????????\[??????\] ???????????????????????????? ??:

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/>


Tags: cloud

jira-cloud

jira-software
How to view Sprint Goals from Project Backlog to Jira Dashboard?
Asked by Th?i L? Ho?ng:

In the past, I did it by using Sprint Goals Gadgets in Jira Dashboard. But now I can't find this Gadgets.


Answers:
author: Prachi Bolar
body: Hi Thai,

Welcome to Community

I understand you could use the sprint goals as a gadget in jira dashboards.

Please find the document which talks about gadgets available in jira cloud : <https://support.atlassian.com/jira-cloud-administration/docs/use-dashboard-gadgets/>.

I am afraid we don't have the sprint goals gadget in jira cloud.

But I found feature requests asking for this feature:

* <https://jira.atlassian.com/browse/JSWCLOUD-18933>

I'd recommend you to add yourself as a watcher so that you would get updates from our products team in case it gets considered in the future. You can also add comments to state why this feature would be beneficial to you and what is impact that this is causing to you by not existing.  
For your reference, you can find our policy on prioritizing feature and improvement requests on this [page](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).  

<br />

As a workaround, you can use the third-party apps : <https://marketplace.atlassian.com/search?query=sprint%20goals>

Thank You,

Prachi


Tags: cloud

jira-cloud
User has two accounts, one with profile and one without
Asked by Bryan Dunford:

We have a user that somehow has two accounts. Email address is the same. One has a profile and one does not. I have looked everywhere for this extra user profile to delete it, but without success. I've also looked through the support and it doesn't seem to answer this issue either.

It looked like this article might solve the issue, but when I get to step 3, I do not see a Portal Customers option. All I see is:

![Screenshot 2024-09-03 193814.png](/t5/image/serverpage/image-id/345406i41BAFA84DC546F4B/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 193814.png")

It doesn't show in the list of users. You can see in the screenshot below that the correct one is purple and this phantom one is in grey without the initials.

The problem is that people keep assigning things to the grey icon user and not the purple one. The purple one is the one that actually works and alerts her, etc.

Any suggestions?

![Screenshot 2024-09-03 193428.png](/t5/image/serverpage/image-id/345405i1D784A0C0A3F8446/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 193428.png")

![Screenshot 2024-09-03 194027-.png](https://community.atlassian.com/t5/image/serverpage/image-id/345407i4B36FA0BB7031852/image-size/large?v=v2&px=999 "Screenshot 2024-09-03 194027-.png")

<https://confluence.atlassian.com/jirakb/permission-and-access-issues-due-to-duplicate-accounts-1167739146.html>


Answers:
author: Andy Heinzer
body: Hi [@Bryan Dunford](/t5/user/viewprofilepage/user-id/5583523)

I suspect that this might be due to a duplication of the account as a JSM customer. If that's the case, then a site-admin on your site could potentially merge the duplicate account. But since I can't see all the info, I created a support case on your behalf in <https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1038640>

and I included your site-admins on that ticket. This way we can get someone from our support team to take a closer look at your environment to see why this might be happening, in cases the cause is different here.

Andy

comments: author: Bryan Dunford
body: Thanks a bunch!


author: Shawn Doyle - ReleaseTEAM
body: You'll have to have Atlassian fix this for you. I've hit the "Summon Support" button for you.

comments: author: Bryan Dunford
body: Thank you!


Tags: cloud

jira-cloud