youngmon/atlassian-qna huggingface dataset:
Why do sourcetree change the global config on startup?
Asked by Matheus Andrade:

I really don't care much about using git gui clients, but I think they're useful when you need to visualize local network graphs.

That's the only reason I installed it in my work machine. And it messed up and erased my global user (name and e-mail) config. Uninstalled it and installed it again to see if it was something I did wrong and it was not: I was forced to rebase my commits and lost time doing it.  

So, my question is: why does it need to erase a previously just fine git installation? Or is it a bug?


Answers:
author: Ana Retamal
body: Hi Matheus, did you have the option 'Allow SourceTree to modify your global Git and Mercurial config files' checked? You can find it by opening SourceTree and clicking on **Cog icon \> Accounts \> General.**

Let me know if this was your case!

Cheers,

Ana

comments: author: Matheus Andrade
body: Brian answered me on twitter weeks ago. It was happening despite this option unchecked, in my case.

<https://twitter.com/wtfgraciano/status/850090245966180353>


author: Ana Retamal
body: I'm glad you got a response, Matheus :) I've talked to Brian and he told me that issue has already been addressed in 2.5.1 (public Alpha). If you'd like, you can download it from <https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/>.

Best regards,

Ana
SourceTree Branches delete is disabled
Asked by Frank Yingst:

I would like to delete a branch that I created. I am unable to do so. The "Delete branchd1" on the menu is grayed out.

Perhaps I can delete it outside of SourceTree but why is is grayed out in the first place?


Answers:
author: Gerald Bazil
body: It will be greyed out if you are in that branch. Switch branch (to master) and then you can right click and the delete will be available.


author: Frank Yingst
body: I meant to see why is it grayed out, not why is is grayed out (I don't see how to edit a post).

This is not a suggested answer.
SourceTree authentication using client certificates to BitBucket Server
Asked by Argadonis:

I'm curently in testing BitBucket Server and it is behind an Apache server using proxy pass. The Apache server uses an public signed server certificate and require a client certificate to access the server.

The test platform is Mac osx and the CA and the client certificate are added to keychain and trusted.

I've got the git client (and work without a problem with repositories that are set in SourceTree) to use the client certificate and work without any issues with the BitBucket Git Server over https , but when I set the BitBucket Server account on SourceTree to use the Remote feature I get "Login error" as from version 2.5(102), in the previous verion I got server require client certificate. If I disable the client certificate request on the apache the Remote feature work without any problem, but as soon as I reactivate the client certificate SourceTree fails to authenticate with BitBucket.

Anyone know if I need to set something special to make it work or it is a feature that SourceTree is not capable of using even if git is working ?


Answers:
author: Argadonis
body: I've made more tests and failed to fix this issue. It seems that SourceTree is not sending client certificate when is requested by server.

This is a screen shot of the message received from SourceTree application:

![Screen Shot 2017-04-07 at 6.15.43 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/230i8A5B3796317FE5E6/image-size/large?v=v2&px=999 "Screen Shot 2017-04-07 at 6.15.43 PM.png")
Why others still can see tag after delete?
Asked by Weijun Luo:

Hi! Can you help me?

I delete a remote tag and then push. Other person still can see the deleted tag after update. Why?


Answers:
author: Ana Retamal
body: Hi Weijun, do you know if they're seeing the tag locally? or remotely? Can you ustill see the tag when you use:

```
git tag -l
```

Let us know so we can continue helping you with this?

Regards,

Ana


Tags: tag
SourceTree Authentication Problems with V1.10.23.1
Asked by Michael Kirkpatrick:

We have our own BitBucket server that I use SourceTree with. When I go to Clone I setup the connection with our server and supply the necessary credentials and it works the first time out. However when I try to Push or Pull, no matter what I do it tells me "Fatal: Authentication failed for...". I go to Tools -\> Options -\> Authentication, I then select the only account that shows up there and click "Set as Default". Once I do that, I can push and Pull without any problems.

After an hour or two everything stops working. To get it working again, I have to quit out of SourceTree, open the Windows Credential Manager and delete all the BitBucket accounts.

Then I have to start over again and set up the BitBucket server in SourceTree and then go to Tools -\> Options -\> Authentication. Select the only account that shows up there and click "Set as Default". Once I do that, I can push and Pull without any problems.

Again, after an hour or two I have to go through the entire process again. Over and Over...

What am I doing wrong or what is wrong with SourceTree?


Answers:
author: Ana Retamal
body: Hi Michael! My advice would be first to [Wipe Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html) and then to upgrade to the latest Sourcetree version, that can be downloaded at [SourceTree-2.0.18.1](https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.0.18.1.exe).

Let us know if this fixed your issue!

Cheers,

Ana

<br />

<br />

<br />

comments: author: Michael Kirkpatrick
body: Upgrading fixed it. Thanks. Sorry for the late reply.
SourceTree installation Windows - Unable To Extract / Download Failed
Asked by Henry Majander:

Hi, I am trying to install SourceTree, and only end up getting errors. Running the SourceTreeSetup-1.10.23.1.exe at first \\PortableGCMSt.7z fails to load with a port 443 timeout, then after the Install splash screen once you sign up \& so forth in the Install Tools gets stuck and "Git Credential Manager", "Git" and so forth downloads fail again with port 443 timeouts. Is the https://downloads.atlassian.com/sourcetree/windows down or is the matter with my SSH?

*A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 52.84.26.51:443*

NOTE: this is Amazon's cloudfront.net IP, so it is quite possible to have been blocked as a spam IP, in that case, is there an alternate source to get a full package?


Answers:
author: Henry Majander
body: Well, answering myself: "known bug"

* [https://jira.atlassian.com/browse/SRCTREEWIN-6890](http://mandrillapp.com/track/click/11828703/jira.atlassian.com?p=eyJzIjoiWXAtbnZET2ZYQmxlM1Q2TzNKZ2tGVkYweUZVIiwidiI6MSwicCI6IntcInVcIjoxMTgyODcwMyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL2ppcmEuYXRsYXNzaWFuLmNvbVxcXC9icm93c2VcXFwvU1JDVFJFRVdJTi02ODkwXCIsXCJpZFwiOlwiMWMyNzFlZDlhYjIyNGM5YzhjMWFmY2RhOWRmMGY0NzBcIixcInVybF9pZHNcIjpbXCI1ZWM4NWE4ZDBkYTZkMzMxM2NiZTE1MWU2YjA3ZjJjYTE4NjVmYTVmXCJdfSJ9)

If you are behind a proxy, SourceTree fails to make the downloads from [https://downloads.atlassian.com/](http://mandrillapp.com/track/click/11828703/downloads.atlassian.com?p=eyJzIjoieDRRQ0VFZ1llZ0tLMU1ERDFjV09Xekh2bHk0IiwidiI6MSwicCI6IntcInVcIjoxMTgyODcwMyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL2Rvd25sb2Fkcy5hdGxhc3NpYW4uY29tXFxcL1wiLFwiaWRcIjpcIjFjMjcxZWQ5YWIyMjRjOWM4YzFhZmNkYTlkZjBmNDcwXCIsXCJ1cmxfaWRzXCI6W1wiNzA1ODBjYjkxMjIyMjllZmJmMTZmYzA0ZTBiNzA5NDg4ZDBkMGM3NVwiXX0ifQ).

An alternative workaround is to stick with the 1.9.10.0 install until this gets fixed:

[https://downloads.atlassian.com/software/sourcetree/windows/SourceTreeSetup_1.9.10.0.exe](http://mandrillapp.com/track/click/11828703/downloads.atlassian.com?p=eyJzIjoiNEZxUWt1ZTljRExWV0lqZmdYQ3QxdzhtaV9BIiwidiI6MSwicCI6IntcInVcIjoxMTgyODcwMyxcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL2Rvd25sb2Fkcy5hdGxhc3NpYW4uY29tXFxcL3NvZnR3YXJlXFxcL3NvdXJjZXRyZWVcXFwvd2luZG93c1xcXC9Tb3VyY2VUcmVlU2V0dXBfMS45LjEwLjAuZXhlXCIsXCJpZFwiOlwiMWMyNzFlZDlhYjIyNGM5YzhjMWFmY2RhOWRmMGY0NzBcIixcInVybF9pZHNcIjpbXCI5NWU0MzgzNTNmMjI1NTNmM2Y0ZGEwNWE2NGZkZGRjNmFhY2IyZTY2XCJdfSJ9)
how do i create a master branch
Asked by RTPeterson:


Answers:
author: Emiel Schimmel
body: There is a 'Branch' create button on top of the interface. Where also the buttons 'Clone/New' 'Commit' 'Push' etc.. are.

Maybe you can not create a master branch because that one already exist.  
If that is the case then you could press commit.. push.. and select the master branch to push your changes into.
Anonymous User Not Working
Asked by Candice Caputo:

Hello. We set up anonymous view globally and at the space level but our web page is still not visible to customers not logged into Confluence. When I test the page link in incognito mode I am asked to login.  

<br />

Please help!  

<br />

![Screenshot 2023-10-11 at 6.02.19 PM.png](/t5/image/serverpage/image-id/285772iC592DD04DB6168A1/image-size/large?v=v2&px=999 "Screenshot 2023-10-11 at 6.02.19 PM.png")![space.png](/t5/image/serverpage/image-id/285773i48E6EEC14F7352D3/image-size/large?v=v2&px=999 "space.png")


Answers:
author: Trudy Claspill
body: Hello [@Candice Caputo](/t5/user/viewprofilepage/user-id/5328711)

In order for Anonymous access to work for an individual space you have to enable Anonymous access to the Confluence site.

You would find that option at

https://\<yourURL\>/wiki/admin/permissions/global?tab=anonymous

comments: author: Candice Caputo
body: Unfortunately, I already did this... Please see below. Is this what you mean?  
![Screenshot 2023-10-14 at 2.23.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/286350i5F64B0EFBAC52A5C/image-size/large?v=v2&px=999 "Screenshot 2023-10-14 at 2.23.26 PM.png")


author: Trudy Claspill
body: Does the site also have the Jira product installed?

If so, when you try to access Confluence are you using just the base URL (i.e. <https://yourCompany.atlassian.net>) or are you adding the parameter to specifically access Confluence (i.e. <https://yourCompany.atlassian.net/wiki>)?

If your site also has Jira, and if you are not appending the "/wiki" parameter to go directly to Confluence, then you may be getting directed to the Jira home page by default. And if Anonymous access is not enabled for Jira, that could be forcing you to the login screen.


Tags: cloud

confluence-cloud
Table Filter Macro Inside Expand Macro
Asked by Tami Blake:

I would like to put a Table Filter inside an Expand macro but when I try the Table Filter Macro is created but underneath the expand macro. When I try to cut and paste it into the expand macro it just pops back to where it was before. Is there a workaround for this or a trick?


Answers:
author: Stiltsoft support
body: Hi [@Tami Blake](/t5/user/viewprofilepage/user-id/5285398) ,

That's how Confluence Cloud works: you can't nest macros directly on the page.

Because of such behavior you use the [Table Toolbox](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-toolbox-macro-42245927.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro if you need to nest several macros provided by the Table Filter and Charts for Confluence app. On Server/Data Center this can be done just by wrapping macros one into another.


Tags: cloud

confluence-cloud

filter

table
Will Atlassian Intelligence features be available for private instance (non-cloud) Confluence?
Asked by Liang Qu:

It seems Atlassian Intelligence is in beta for cloud services. Is there a plan for server/data center or private instances? If it's not available, are there alternative solutions? Thanks.


Answers:
author: Ollie Guan
body: Hi [@Liang Qu](/t5/user/viewprofilepage/user-id/5338799) ,

Intelligence is not a simple matter of computing power.

For *On premises*

* Confluence will no longer support **Server** from [2024](https://www.atlassian.com/migration/assess/journey-to-cloud) onwards
* For **Data Center** , Intelligence is not included in the known [Roadmap](https://www.atlassian.com/roadmap/data-center) Intelligence relies on AI computing power services

Even some subsequent third-party plug-ins may need to interact with third-party Internet service providers for data.

Therefore, I think it is very difficult to implement intelligence through simple local deployment, unless a set of services similar to Chatgpt are separately deployed locally and integrated, similar to the following case

<https://medium.com/@francois.ascani/running-chatgpt-on-your-internal-confluence-documentation-d7761aa8fc68>

comments: author: Liang Qu
body: Thank you! The link is exactly what I've been looking for.


author: Ajay _view26_
body: Hi [@Liang Qu](/t5/user/viewprofilepage/user-id/5338799)

Welcome to the Atlassian Community!

As stated in the [FAQ](https://www.atlassian.com/software/artificial-intelligence) section "Atlassian Intelligence is a cloud-only offering, and there are currently no plans to bring Atlassian Intelligence to Data Center."

comments: author: Liang Qu
body: Thank you!


author: Softwaretao
body: Hi [@Liang Qu](/t5/user/viewprofilepage/user-id/5338799)

Some apps already support this feature, you can try it out.

You can search for "AI" in the "Manage apps" page of your Confluence instance.

Or go to marketplace:

[https://marketplace.atlassian.com/search?query=AI+\&product=confluence\&hosting=dataCenter](https://marketplace.atlassian.com/search?query=AI+&product=confluence&hosting=dataCenter)


Tags: confluence-server

server
Is there a way to export a .CSV file with space details?
Asked by patrick_mckenna:

Hi

I need a .CSV file with all confluence spaces including the following data: \[name, created by, administrators, last_updated_at\].

I cannot find a way to export the entire list with these details.

I see it is possible to use a macros to export all the Space names but there is no way to get the space details mentioned.

And ideas?


Answers:
author: Aron Gombas _Midori_
body: It is not a simple "click here and you're done" type of answer, but all those pieces of information are available from the Confluence Cloud REST API.

1. You can get all spaces (name, created by)
2. You can get the admins of each space
3. You can get the most recently updated content by space using a CQL search

It means you'd have to write a little program in your favorite programming language that collects these and produces a CSV from the result.

If there is an easier approach, someone will post it here.


Tags: cloud

confluence-cloud
Can there only be a single ?Multimedia? Macro per page?
Asked by Michael Schuman:

Can there only be a single 'Multimedia" Macro per page?  
I have an existing demo video using the macro on a page - when I try to add another video to that same page (using the 'Multimedia' macro) the File pop-up menu doesn't present a file browser, it just shows me the file that's already on the page:


Answers:
author: Brant Schroeder
body: [@Michael Schuman](/t5/user/viewprofilepage/user-id/5338769) Welcome to the Atlassian community

You can have multiple on the page. You will need to make sure that you have multiple supported files attached to the page that you would like the macro to play. <https://confluence.atlassian.com/doc/multimedia-macro-228622735.html> Sometimes attachments are linked on a page but are not actually attached to that page which makes it so they do not appear in the macro as an option for you to select.

comments: author: Michael Schuman
body: Actually it was an unsupported file format issue. I was trying to upload a file with the .m4v extension. When I changed the extension to .mp4 it uploaded with no issue. The bug in this case is that Confluence rejects the upload silently with no feedback / UI as to why the file is not uploading.


author: Brant Schroeder
body: [@Michael Schuman](/t5/user/viewprofilepage/user-id/5338769) Can you mark this as accepted so others can find the answer if they are having the same issue?


Tags: confluence-server

server
Horizontal arrows not appearing on table
Asked by Kate Slott:

In the past when I have created a table on a page there are horizontal arrows (each facing a different direction) that you can use to widen just the table. I have been able to wide from original and then widen to full screen.

I am trying to widen just the table (not the text above it) and am having no luck. The horizontal arrows are at the very top of the page but when I click on that it widens to full screen and the text above the table looks horrible and is left justified.

Anything I am missing here?


Answers:
author: Dan Breyen
body: Hi Kate, welcome to the community. With the new table editor, on the far right of the table is a vertical bar. If I hover over it, the tool tip is "Resize Table" and I can drag right or left to change the width of the table.![table.png](https://community.atlassian.com/t5/image/serverpage/image-id/285729i1875909A2E81A0D5/image-size/large?v=v2&px=999 "table.png")

I know there are a few tickets out on Atlassian's Jira site (jira.atlassian.com) regarding table operations if your interested.

Hope that helps.

comments: author: Kate Slott
body: Dan - you are definitely a RISING STAR in my book. Thanks so much. It was driving me crazy!


author: Dan Breyen
body: Glad to help. You may want to vote for and watch this Jira ticket regarding tables: [CONFCLOUD-76630](https://jira.atlassian.com/browse/CONFCLOUD-76630)


Tags: cloud

confluence-cloud
Numbered List Style in Cloud
Asked by Alex Sramek:

Is it possible in Confluence Cloud to change the numbering style of numbered lists?

<br />

It looks like it defaults to

1.

a.

i.

Can we do this?

1.

1.

1.

or this?

1.

1.1

1.1.1


Answers:
author: Dan Breyen
body: Hi Alex, I did a quick look at Atlassian's Jira site (jira.atlassian.com) and found this issue: [CONFCLOUD-1732](https://jira.atlassian.com/browse/CONFCLOUD-1732)

It looks like what you're trying to do.

Feel free to vote for and watch it for updates.

comments: author: Alex Sramek
body: Hey, thanks Dan.

It's not quite what I'm looking for. That's for headers, I want it for numbered lists.


Tags: cloud

confluence-cloud
New Feature Notifications?
Asked by Alex Sramek:

Is there something I can subscribe to, to learn when a new feature is released for Confluence Cloud? I'm the head of documentation for my org, and would like to be able to prime people for usage when a new feature comes out. For example, today our Home dashboards look different.


Answers:
author: Trudy Claspill
body: Hello [@Alex Sramek](/t5/user/viewprofilepage/user-id/5255877)

Atlassian Cloud publishes weekly release notes (for 2023) here:

<https://confluence.atlassian.com/cloud/blog/2023>

At the top of that page is a message about how to receive the weekly release notes by email.


Tags: cloud

confluence-cloud
Deleted form in ETHOS
Asked by Stephanie Thompson:

Anyone ever delete a form in ETHOS? I am being told there is absolutely no way to recover previous data? All our applications have been lost?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you explain what you mean by ETHOS? Is it the name for one of your Atlassian systems, and if so, which one?


Tags: unknown-hosting-type
Is Confluence only used for IT and not helath plans?
Asked by Morgan Vess:

A health plan wants to create a new space on Confluence but I am under the assumption Confluence is only for IT Department? I this accurate?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I suspect the answer is that it is up to your organisation. How do they want you to use it?

In general, Confluence is not used just for IT departments. Most of my experience with Confluence is with people who are not in IT at all - accountants, administrators, charity boards, students and their university staff, marketers, estate agents, steelworks, miners, and and and...


Tags: cloud

confluence-cloud
Delete Confluence space created by ex-employee?
Asked by Susannah Livingood:

I am the administrator of our office's Jira/Confluence cloud instance. A former employee created a space that I now want to delete, but I do not have permission to do it, despite being the owner/administrator of the whole site.

When I bring up the list of spaces, then right-click on the three dots to bring up the space settings, it's grayed out as a choice (see snip).

How do I fix this? Thanks in advance for any help you can provide!![snip-space.png](/t5/image/serverpage/image-id/285700i9ACDD6B766DDAD3E/image-size/large?v=v2&px=999 "snip-space.png")


Answers:
author: Kian Stack Mumo Systems
body: [@Susannah Livingood](/t5/user/viewprofilepage/user-id/151362),

As an administrator, you should try to recover your permissions to that space. Navigate to Administration -\> Space Permissions. You should be able to recover the permission to any spaces in your instance.

Thanks,

Kian

comments: author: Susannah Livingood
body: That did it! Thanks very much!


author: Dave Mathijs
body: Hi [@Susannah Livingood](/t5/user/viewprofilepage/user-id/151362)

Have you tried using the direct URL: [https://yourinstancename.atlassian.net/wiki/spaces/removespace.action?key=\*SPACEKEY\*](https://yourinstancename.atlassian.net/wiki/spaces/removespace.action?key=*SPACEKEY*)

comments: author: Susannah Livingood
body: [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590), thanks for the suggestion, I had not. Unfortunately, I got the response below. I honestly don't understand how someone who never had admin access to the site could lock something down so completely from the admin??

![snip-denied.png](https://community.atlassian.com/t5/image/serverpage/image-id/285705iCD98F49A29D85E29/image-size/large?v=v2&px=999 "snip-denied.png")


Tags: cloud

confluence-cloud
Bulk remove users from a group
Asked by Spruha Shah:

Hi,

Can you help me with a script that i can run through scriptrunner console to remove a list of users from a group in confluence?


Answers:
author: Dario
body: Hi Community,

I have the same question.

**How to remove all confluence users from a specific confluence group using groovy script?** I have been looked into in the documentation but there is nothing related to.

Thank you in advance.

Dario


Tags: confluence-server

server
Calculations in confluence JIRA cloud
Asked by M Sunil Kumar:

can we perform basic calculations manually by entering formulas and numbers directly into tables or using the page properties and page properties report macros in confluence?


Answers:
author: Stiltsoft support
body: Hi [@M Sunil Kumar](/t5/user/viewprofilepage/user-id/5338445) ,

Seems this is a duplicate for [this question](https://community.atlassian.com/t5/Confluence-questions/How-to-do-calculations-in-confluence/qaq-p/2502728#U2502819).

The calculations in Confluence are not possible out-of-the-box, but you may browse the Atlassian Marketplace for some 3rd party apps that will fulfil your task.

For example, we develop the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that will suit your needs.


Tags: cloud

confluence-cloud

filter

table