youngmon/atlassian-qna huggingface dataset:
Merge or synchronize two confluence calendars
Asked by Sandy Lin:

Hello,

Is there a way to synchronize from one Confluence calendar to another Confluence calendar? It would be great when we update one calendar, the second calendars get update as well.


Answers:
author: Fabian Lim
body: Hi [@Sandy Lin](/t5/user/viewprofilepage/user-id/3744011)

There is a feature request that describes your need. Feel free to vote for it to get it implemented: <https://jira.atlassian.com/browse/CONFCLOUD-51120>

Regards


Tags: cloud

confluence-cloud
Need to show Confluence Issue Links in Jira Issue macro
Asked by John Corwith:

Have a Jira issue with **Issue Links**:

1. **is dependent on** ... *a Jira issue in the same project*
2. **Wiki Page** ... *a Confluence page*

I add the Jira Issue/Filter macro to a Confluence page, can add **Linked Issues** to **Columns to display** under **Display options** and see the linked issue when the page is saved but I am unable to display the wiki page link.

I get that as a workaround I can just add a "Confluence URL" field, but since users are able to add **Jira Issue** /**Confluence Page** /**Web Link** to an issue under **Link**, shouldn't they be able to see same via the macro?


Answers:
author: ml
body: HI [@John Corwith](/t5/user/viewprofilepage/user-id/560786) ,

Did you figure out a more elegant way of displaying the linked confluence pages when using the jira macro on a confluence page?


Tags: confluence-server

server
Can't find mysql-connector-java-8.0.xx-bin.jar
Asked by Jonas Wei?:

Hi,

Where do I get the -bin.jar version of the mysql connector? When downloading the platform independent version at mysql.com I only get the mysql-connector-java-8.0.20.jar - is this the right version?

Thanks and best regards  
Jonas


Answers:
author: Daniel Eads
body: Hi Jonas,

That file is correct. The latest versions of the MySQL driver no longer seem to have -bin appended after the version number. What's important is that the driver is in .jar format, as Confluence will attempt to load any .jar java libraries in the lib folder during startup.

I will note that our documentation says we've tested against driver version **8.0.18** rather than 8.0.20 - if you don't have a strong reason for going with 8.0.20, then it may be safer to stick with the version the documentation says is tested against. You can retrieve that version from the [MySQL archives page](https://downloads.mysql.com/archives/c-j/) .

Cheers,  
Daniel


Tags: confluence-server

server
Confluence server showing IP address instead of subdomain name while using apache
Asked by Navrattan Jain:

Hi everyone,

Please i need help.

I have Jira server and confluence server installed on single linux vm with same ip address but different ports. I installed apache2 for reverse proxy so that i can access without port number at the end.

jira.example.com

confluence.example.com

Problem is i am able to access jira server but when i try to access confluence.example.com it opens confluence but ip address is shown instead to domain name.

I have two separate virtual host files in apache2.

Please if anyone can help to solve this issue will be great.

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: That would suggest the base url is set to the ip address, or the proxy settings are doing something odd.

comments: author: Navrattan Jain
body: Thanks. Its working now. :)

Can you please shed some light on how to get ssl certification for jira and confluence?


author: Nic Brough -Adaptavist-
body: Talk to a certification authority, or use self signed. Google will find you a good list of the reputable authorities, and if you want it cheap, "letsencrypt" has rather a good product, growing in popularity.

For installing them <https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html> is a decent guide.


author: Navrattan Jain
body: Deleted


author: Nic Brough -Adaptavist-
body: My guess is that you have not got the changes to the server.xml correct. Did you make the suggested changes in the proxying connector?


author: Navrattan Jain
body: Yes i did. Mow i am facing other problem. I am not able to start confluence server. Getting following error:

Using Java: /opt/atlassian/confluence/jre//bin/java

\[Fatal Error\] server.xml:1:1: Content is not allowed in prolog.

\[Fatal Error\] server.xml:1:1: Content is not allowed in prolog.

Content is not allowed in prolog.

\[Fatal Error\] server.xml:1:1: Content is not allowed in prolog.

Content is not allowed in prolog.

2020-08-27 01:19:25,728 INFO \[main\] \[atlassian.confluence.bootstrap.SynchronyProxyWatchdog\] The Confluence context path is empty. No further action is required.

---------------------------------------------------------------------------

Whats wrong? Please help :-(


author: Navrattan Jain
body: Problem is solved with this error. Server.xml file was starting with /


Tags: apache

confluence-server

jira

server
Export Users list seems to be wrong
Asked by dave_drexler:

Hi folks - I'm using Jira and Confluence Cloud, and I've been trying to generate a list of users who've never logged in, or haven't logged in in many months, just to clean up our user base. So I'm using Admin console \> Users \> Export Users. Simple enough.

Problem is - the list is not correct. It shows some users as 'Never Logged In,' but I know they have because I can see their activity in the apps. Also, in many cases the 'Last seen in ...' dates are wrong.

Is this report completely useless and broken, or am I doing something stupid?


Answers:
author: Jack Brickey
body: Hi [@dave_drexler](/t5/user/viewprofilepage/user-id/3785624) , as I am working through cleaning out some old posts I came across your's here. Are you still experiencing this? I did a quick check on my instance and I don't seem to be able to reproduce this.

comments: author: dave_drexler
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) - thanks for asking. I have not gone back to the report since I tried to use it. I'll try it again when I have some time and see if it reconciles with reality.


author: Jack Brickey
body: Thanks Dave. I would certainly report this to Atlassian support if you see it as it seems to be a bug if that's the case.


Tags: cloud

administration

confluence-administration

confluence-cloud

jira-administration

user-management
removing group that is used in a children page restrictions
Asked by karim.belhadj:

Hi team

I have a parent page PARENT PAGE restricted (view and edit) to groupe A

Group A contain user1, user2 and user3

I have a CHILD PAGE under PARENT PAGE restricted (view and edit) to group B

Group B contain user1

Now normally CHILD PAGE viewed an edited only by user1 .

The problem is when i removed the GROUP B from confluence , so automatically removed from page restriction but , who can see this page yet ? user 2 and user 3 still doesnt see the CHILD page .

Can someone help me ? please

thanks

Regards

Karim


Answers:
author: Kirkie
body: [@karim.belhadj](/t5/user/viewprofilepage/user-id/3699708)

Can you show the page restrictions for CHILD PAGE?

General rule of thumb is that CHILD PAGE inherits the permissions/restrictions of PARENT PAGE but it's own restrictions can be more strict.

Given you have NO restrictions on CHILD PAGE, Child page should be viewable and editable by Group A.


Tags: confluence-server

server
How do I get a Jira issue table in a new-format Confluence page?
Asked by Sigrid Schoepel:

I need the old style Jira table to show a ticket was approved--which indicates approval of the page.

I cannot get it to occur in a new format Confluence page. I cannot find how to do it. I may not be using the right search terms.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/108083i65D9CCE718026AF8/image-dimensions/331x246?v=v2 "image.png")


Answers:
author: Jack Brickey
body: Hi [@Sigrid Schoepel](/t5/user/viewprofilepage/user-id/4003007) , are you saying that the Jira issue displayed in Confluence using the new editor/tables does not show the correct "status". If so are you still experiencing this? I am unable to reproduce. My issues display the status accurately. If you are having this issue please report to Atlassian Support.

comments: author: Sigrid Schoepel
body: This is a really old issue and I don't remember why it was happening but I can get what i need now. Thank you for responding.


Tags: cloud

confluence-cloud
I cannot upload images in edition mode, and all mi images uploaded previously doesnt upload
Asked by Maria Gabriela:

I cannot upload images in edition mode, and all my images uploaded previously doesn't upload on my page. Appears a message indicating Cannot upload image Retry ,

I try with all browsers ( chrome/ Firefox/ edge, etc) and I get the same result.

Also I try with others users with the same behavior.

This ocurr 2 hours ago, yesterday I have been work so fine.

Thanks!


Answers:
author: Daniel Eads
body: [@Maria Gabriela](/t5/user/viewprofilepage/user-id/4064507) , welcome to the Community and thanks for noting the issue. For a short period during the timeframe when you asked the question, we experienced an issue with our media service which prevented new uploads. Things should be back in working condition now. [The specific incident is linked here](https://confluence.status.atlassian.com/incidents/sh5lz03cp900) , and more generally you can find the status of our services at <https://status.atlassian.com> .

[@Ladislav Prchal](/t5/user/viewprofilepage/user-id/1250810) I apologize for the trouble this incident caused you with Jira. If the attachments were uploaded prior to the service incident (which lasted approximately one hour), they should be visible once again. If they were not yet uploaded before the incident occurred, you should now be able to upload them again.

Thank you for your patience while the incident was sorted out!  
Daniel \| Atlassian Support


author: Ladislav Prchal
body: Go FUDGE yourself jira. Again and again it is happenning. So I have like 20 pics in the comment and for what ever reason EVERY single one of them is broken. Which I learned once I wanted to save the comment.

So please tell me where can I send the invoice for the time I am not going to log my work to the customer as you made love to my anus again and again.

This is so unprofessional I want to puke. I hope you are really pride of yourself.


Tags: cloud

confluence-cloud

image

upload
Attachments not loading
Asked by Arpita:

Hey,   

Is anyone else facing issues with attachements not loading on Confluence?   
If yes, do you know if there is a bug raised for the same?


Answers:
author: Sramanth Pandeti
body: [@Arpita](/t5/user/viewprofilepage/user-id/3702616) There was a partial outage with Jira and Confluence cloud sometime ago, which might have affected the attachments, imports etc. It appears to have resolved just now. <https://jira-software.status.atlassian.com/> . Can you try uploading now and see if it's working fine.

comments: author: Arpita
body: Upload was possible but I still could not view it


author: mary.beihl
body: YES! this is very frustrating. It SAYS that it uploads but after refreshing the page, the attachment is gone


Tags: attachment
Where does the Confluence Cloud data reside?
Asked by Martin Lindahl:

Hi!

Our team has decided to look for a new way to store and develop our documentation, and Confluence seems really promising so far. Now to the matter at hand, I've looked for help about where the Confluence data will be stored, and I can't seem to find where the data center behind our site is residing.

We have pressure to keep all of our information about our customers within the EU, and so far I've only seen that "It'll choose a data center close to you", but is there a way to confirm this? Or is there a way to manually decide where to store our data?

We''ll probably move to a standard cloud plan, as soon as this question has been sorted out, does that give us more options?

Best,

Martin


Answers:
author: Nic Brough -Adaptavist-
body: See <https://www.atlassian.com/trust/reliability/infrastructure> - it's based on where the majority of your users are active. (Remember that you can ignore the outdated stuff on Privacy Shield on that page, as it's now irrelevant). You can request to keep your location inside the EU I believe, as a support request/

comments: author: Martin Lindahl
body: Thank you for your answer! The Privacy Shield stuff was really confusing me. I'll send a support request if we decide to move to Confluence permanently


author: Kesha Thill
body: Hi [@Martin Lindahl](/t5/user/viewprofilepage/user-id/4064414) ! Just an update, we recently announced that data residency will be included in our Standard and Premium cloud plans later this year, which includes the option to host your data in the EU. To learn more and sign up for updates, visit our page [here](https://www.atlassian.com/software/data-residency).

To see what else we're working (like additional geographies and functionality) related to data residency, visit our [cloud roadmap here](https://www.atlassian.com/roadmap/cloud?category=dataManagement&).

comments: author: Johnson Ip
body: Can you confirm if Data residency is enabled for Australia? <https://www.atlassian.com/software/data-residency> kind of indicate that it is enabled but the roadmap [https://www.atlassian.com/roadmap/cloud?category=dataManagement\&](https://www.atlassian.com/roadmap/cloud?category=dataManagement&) still says it is in the works.


author: Nic Brough -Adaptavist-
body: See <https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Data-Residency-Comes-to-Australia-amp-Update-on-Data-Residency/ba-p/1825538>


Tags: cloud

confluence-cloud

gdpr

storage
PDF Conversion
Asked by Marie:

The PDF conversion feature is not working. Can you look into this?

-Thanks


Answers:
author: Gr?gory Verron
body: Maybe same issue as images not loading (<https://community.atlassian.com/t5/Confluence-questions/Confluence-is-not-loading-images/qaq-p/1466022>)


Tags: cloud

confluence-cloud

pdf
Confluence is not loading images
Asked by Albert Castillo:

Looks like an outage?


Answers:
author: David Cornish
body: I am experiencing this issue in Confluence, Service Desk and Jira core

comments: author: Luc Bussieres
body: Same thing for me, and I cannot add new image


author: Gr?gory Verron
body: Same thing and no incident declared yet on <https://confluence.status.atlassian.com/>


author: Claire Thomas Gaggiotti
body: I'm having the same problem - no images are displaying.


author: Operations Centre
body: Same issue,


author: David Cornish
body: Same here. And it's not the first time. It happens occasionally. Makes me wonder why Atlassian hasn't identified it as a problem and taken steps to correct it permanently.

comments: author: David Cornish
body: I have noticed they often do not post short-lived incidents on their status page, which is annoying.


author: Gr?gory Verron
body: Same experience in Confluence.


Tags: cloud

confluence-cloud
Is there a specific PIM product/app that integrates with Confluence Server?
Asked by Adriane Hunt:

I've been asked to research whether there is a specific PIM product/app that integrates with Confluence Server? Example: Pimcore, IBM Infoshpere.

Thank you,

Adriane Hunt


Answers:
author: Diego
body: Hello [@Adriane Hunt](/t5/user/viewprofilepage/user-id/2686464) !

As I understand, you need to integrate some Product Information Management software with Confluence.

I looked within our marketplace for the PIM software listed here:
> * [++***\[CMSWire\]Top 10 Product Information Management Systems***++](https://www.cmswire.com/digital-experience/top-10-product-information-management-systems/)

There seems to be no software in our marketplace that integrates with any of those PIMs.

Some questions may help us to understand what is meant by "integrates with Confluence":
> 1. *Where is the "main" data being generated? (Confluence or PIM)*
> 2. *Where is that data going?*
> 3. *What do you need to do with that data in Confluence?*
> 4. *Do you need to have automated content creation in Confluence based on data from the PIM?*

It could also be a good start to reach out to the PIM developers and check with them what kind of external integration methods they have available. Confluence has REST:
> * [++***\[Confluence Developer\] Confluence Server REST API***++](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/)

Let us hear from you!


Tags: confluence-server

server
Use existing app link with Oauth (impersonation) inside Confluence SIL script with REST API call to
Asked by BostjanR:

We have Power Scripts for Confluence (SIL scripts) installed on our Confluence server. Confluence is linked to Jira with application link with Oauth impersonation.

Is is possible to use this link as authentication instead of basic authentication as explained in your example:

<https://confluence.cprime.io/display/SIL/httpGet>

`//Create request``HttpRequest request;``HttpHeader authHeader = httpBasicAuthHeader("admin", "admin");``request.headers += authHeader;` `//Post data and get response``serverInfo si = httpGet("`<http://localhost:8080/rest/api/2/serverInfo?doHealthCheck=false>`", request);``return si.baseUrl;`


Answers:
author: Fabian Lim
body: Hi Bostjan,

If you are still experiencing issues, I recommend you contact their [support team](https://marketplace.atlassian.com/apps/1219507/power-scripts-for-confluence?tab=support&hosting=datacenter) for a faster response. They are great at resolving scripting issues.


Tags: addon-com.cprime.confluence.power-scripts-confluence

confluence-server

server
Align header/paragraph with table
Asked by Chris L:

Is it possible to align a header/paragraph with a table below it that has been increased in width?

![confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/108023i70DBF5C8714DF3EF/image-dimensions/461x164?v=v2 "confluence.PNG")


Answers:
author: Diego
body: Hello [@Chris L](/t5/user/viewprofilepage/user-id/4064135) !

You absolutely can.

However, this implies in using your page with its full-width format. Here is what it looks like:
> **Page narrow view
> ![Screen Shot 2020-08-27 at 16.35.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/108252i699F0930787DCA36/image-dimensions/462x137?v=v2 "Screen Shot 2020-08-27 at 16.35.08.png")**
>
> **Full-width view**
>
> **![Screen Shot 2020-08-27 at 16.35.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/108253i7F262ECBF4F793A5/image-dimensions/494x135?v=v2 "Screen Shot 2020-08-27 at 16.35.24.png")**

For you to enable the full-width, you need to click the \<--\> symbol to the right of the breadcrumbs of the page.

I hope this helps!

comments: author: Chris L
body: Thanks Diego. I don't think the whole of my document would be best suited as full-width, so I will need to consider reducing the size of the tables or leaving it as-is. Ideally I'd be able to change the width of a particular section (like in Word), but appreciate that's an advanced editing capability.


Tags: cloud

confluence-cloud
Failed to create the user
Asked by Ahmad:

Hello,

When I try to create a user with an admin account I get "Failed to create the user".

Also if I try to delete or disable the existing account I get "User "\*\*\*\*" could not be enabled. The directory may be read-only."

When I try to delete a user I get "There was an error during user deletion: javax.net.ssl.SSLPeerUnverifiedException: Certificate for doesn't match any of the subject alternative names: \[IT shows other domain names\]. Please check your log files for more details." These domain names were old and not valid anymore.

Also I a user is invited I get the same SSL error.

So it is clear that the error is related to the SSL certificates, I searched in the documentation and didn't find anything related to SSL certificates integrated into the app itself.

Can anyone help?


Answers:
author: Ahmad
body: The problem was that after the migration from the older version to the newer version of confluence, the link between Jira and confluence was broken since JIRA app was disabled and Jira was controlling the credentials, after deleting the link between both apps I was able again to manage users.


author: Monique Khairuliana[ServiceRocket]
body: Can you check what's the current user directory's [permission settings](https://confluence.atlassian.com/doc/connecting-to-an-ldap-directory-229838241.html#ConnectingtoanLDAPDirectory-PermissionSettings)? if it's Read-only or Read-only with Local Groups, you might not be permitted to do any modification to the users.


Tags: confluence-server

error

server

ssl
grant access - request email....
Asked by Myriam MvdW:

### I'm trying to grant read only access to a colleague on a Confluence page. The Help info says: {#toc-hId-1173134067}

### Grant access {#toc-hId--634320396}

To grant access to a restricted page:

1. In the request access email, choose **Grant access** .  
   You'll be taken to the restricted page, and a dialog will appear with the access request.

Which email is it referring to ?


Answers:
author: Nic Brough -Adaptavist-
body: When someone asks for access to a page, it emails the people who have the right to grant it.

comments: author: Myriam MvdW
body: unfortunately, when the user request access, the message/page doesn't give him the possibility to select the option "request access". It just tell him "you don't have the permission to view this page" ... because it's inheriting restrictions from the page from a parent page ...


author: Nic Brough -Adaptavist-
body: Ok, so you can ignore the bit about email then.


author: Myriam MvdW
body: What is the next step then? How can he be granted access?


author: Nic Brough -Adaptavist-
body: I'm sorry, I thought the question was about the mention of the email.

To grant them access, you will need to log in as someone who can manage restrictions in the space, go up to the top-level page that is blocking access, and edit the restrictions on that, adding this new person in to the list of people who can see the page and its children. You may need to repeat that if there are other restrictions on higher pages.


author: Myriam MvdW
body: Will try that. Thank you
Is it possible to transfer a Confluence Space to another Atlassian Account?
Asked by Ozgur Kaya:

Hi to all,

We have an updated space on the cloud. But we need to import the all things and export it to confluence server. Only 1 space, not the all spaces.. And from Cloud account to Server account.. Is it possible ? Otherwise we have to copy \& paste the all of the things to the new space.. Cloud Account owner is my company, but Server Account owner is our partner.

Exporting to HTML, PDF etc is not enough for us.. We have to continue the space documentation on the new account.

Thanks a lot.


Answers:
author: Ollie Guan
body: Hello [@Ozgur Kaya](/t5/user/viewprofilepage/user-id/4064023) ,

Sure, you can export and restore a single space from the cloud to Server.

<https://confluence.atlassian.com/doc/import-a-space-from-confluence-cloud-967876449.html>

![QQ??20200826174030.png](https://community.atlassian.com/t5/image/serverpage/image-id/108017iAEC3FC7C5E7DDA11/image-size/large?v=v2&px=999 "QQ??20200826174030.png")

comments: author: Ozgur Kaya
body: Awesome.. Thanks a lot Ollie.


Tags: cloud

confluence-cloud

confluence-server
Clicking links embedded in PDF documents
Asked by Keith Anderson:

I'm making PDF documents with embedded links to other documents and when in Confluence on the web it works perfect, but as soon as I go to a mobile device and use the Confluence app the link in side the PDF no longer works.

If I download and open the PDF in iBooks on my iPhone the link works also as it should.  

What am I doing wrong that a embedded link will not work in the app or is this a bug


Answers:
author: Jack Brickey
body: This may not be supported in mobile. I would report to Atlassian Support to see if it is supported. There may already be a suggestion for this at jira.atlassian.com


Tags: cloud

confluence-cloud