youngmon/atlassian-qna huggingface dataset:
Can't connect to Google Drive
Asked by Sally Farrington:

I'm trying to use the google drive power up but no matter what I try it won't connect to my Drive. When I try it just sits at "Linking your Google Drive account to Trello..." but nothing else ever happens.

I'm using the free version and Safari.

Anyone have some suggestions?


Answers:
author: ivana
body: Hi, I'm having the same problem! I am using the Trello (free version) desktop app for Mac, and it just keeps saying "Linking your Google Drive account to Trello..." but nothing else ever happens. I was able to add a file from Google Drive when using Trello online (in Chrome), but is there a way to make sure it also works in the desktop app?  

I appreciate the help!

comments: author: Garrett
body: That's a slightly different issue, Ivana.

Currently, there is a known bug in our desktop app where Power-Ups like Google Drive fail to authorize or connect. Our team has that on their radar, although I cant say when we'll have a fix ready for that exactly. For now, I'd suggest sticking with the web version of Trello when adding files from Drive.


author: ivana
body: Hi Garrett,

Thank you very much for the speedy help! That's good to know about the difference between the desktop and online versions.

Thanks for the support (and all the great help from Trello!)


author: Garrett
body: Sorry to hear about that, Sally. Can you make sure that Safari's settings aren't currently blocking any pop-ups or cookies from Trello or Google please?

Also, do you notice this same behavior if you authorize your account in another browser such as Chrome?

comments: author: Sally Farrington
body: Okay

First, sorry for not replying sooner. Had to send my MacBook in for repairs

I adjusted the settings to allow pop-ups with no change

It does work when I use Chrome, and only in Chrome.

Anything I can do to utilize within Safari ?


author: Garrett
body: Hmm interesting, Sally. It does sound like the issue is isolated to Safari specifically.

Can you send us a message at <https://trello.com/contact> so we can have a closer look at that with you?


Tags: google-drive
copy card with item
Asked by Ludo:

Hello

I want to copy card with checked \& unchecked items.

I use this command :
> when a card is added to list "A" by anyone, copy the card to the top of list "A faire" on board "B" and link the cards together

The problem is the items of the copied card are all unchecked.

I would like also to copy the states of items (check/uncheck) based on triggercard

Does someone tell me how I can do this with Butler ?

Thanks.


Answers:
author: Iain Dooley
body: [@Ludo](/t5/user/viewprofilepage/user-id/3603216) I don't know of a way to preserve state of a copied checklist with Butler, but you could do this with Trellinator:

<https://gist.github.com/iaindooley/d1a78472a217706a9023d38af502ef1e>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271#U1212977>

comments: author: Ludo
body: Thanks for your answer.

Have a nice day.
Archived Cards Appear in Search Results
Asked by jbcbrett:

A card archived over an hour ago still appears in search when using the following search method: **name:xyz is:open**.

Any idea how to fix?

Thanks.


Answers:
author: jbcbrett
body: Thanks for your response but it finally resolved it self. The "**filter** " board feature is the tool you get when typing f. The **search box** is what you get at the upper left when typing a slash "/". Search works across all boards unless limited. So...I was searching across all boards on 2 criteria. XYZ in the name AND open cards. That search result was returning a card that had been archived when it shouldn't have. I don't know...maybe it just takes a while for the database to catch up.


author: Jireh
body: Hi,

Could you take a screenshot of what you see? I could not reproduce being able to search for archived cards. Are you using Trello's default side-menu search bar?
Statistics and sorting (like in TEAMS)
Asked by jussi.karpanen:

Is there similar options for sorting and statistics in Trello as in TEAMS?

I need to know how many cards / tasks are done. I remember that Trello used to have this sorting option for which members are pinned to what tasks. Didnt find it anymore?


Answers:
author: Iain Dooley
body: [@jussi.karpanen](/t5/user/viewprofilepage/user-id/3620359) you can filter cards on the board (they renamed this to "search cards" in the menu) to show who is assigned to various tasks. There's no built in stats about how many cards are done because there's no inherent way in which tasks are "Done" in Trello (do you mean "moved do the list called Done" or do you mean "due date completed" or do you mean "card is archived"). Done-ness is subjective in Trello.

If you want to create reports you can use the new Butler reports feature:

<https://help.trello.com/article/1192-creating-reports-with-butler>
column disappearing and cards moving around
Asked by Andrew Leuthold:

The other day I opened my Trello board to find a column missing and the titles of my other columns moved around. Also cards had moved around to different columns. I'm still having recurring cards pop up in the wrong column. To move a card to a different column, I have to manually drag it to the new column instead of using the Move button. When I press the Move button it may or may not show the column I want to move to.

I think my problems began the day the servers went down.


Answers:
author: Iain Dooley
body: [@Andrew Leuthold](/t5/user/viewprofilepage/user-id/3175938) you can see all card moves in the activity feed on the board, can you take a look in there and see those movements being made and by whom? Unfortunately list name changes and position moves don't show up in the activity feed.

comments: author: Andrew Leuthold
body: Thanks for your suggestion.

I think I discovered the issue. When I'm in the Firefox browser, the column headers are different from when I'm using the Chrome browser. Is this possible? Why should it matter which browser I use?


author: Garrett
body: Hey [@Andrew Leuthold](/t5/user/viewprofilepage/user-id/3175938) that's very strange. Let's try starting with a clean slate to see if that helps. Would you mind clearing your cookies and cache in both browsers, and disable any extensions you have enabled as well please?

Afterwards, can you log back into Trello on both to see if your view of the boards match again? If you still have trouble, please reach out to us at <https://trello.com/contact> so we can have a closer look.


author: Andrew Leuthold
body: Looks like that may have fixed it. Thanks!


Tags: card

column

move
How can I see reports in Trello?
Asked by VERA TAX SERVICES:

I have created reports in Trello with butler, but I don't know where I can see them.


Answers:
author: Garrett
body: Hey Vera,

When creating the report, do you have a step afterwards to place that report somewhere?

The first action you would typically do is generate the report, then in the same Butler command you can send the report as an email or add it to the description of a newly created card.

You'll just want to add in the {$report} variable in that next action: <https://help.trello.com/article/1192-creating-reports-with-butler>

I hope that helps!
View board-specific notifications
Asked by oldjove:

Is there some way to only view notifications for a specific board? If I want to focus on one project at a time, is there some way to do this?


Answers:
author: Iain Dooley
body: [@oldjove](/t5/user/viewprofilepage/user-id/3620185) when you go to a board in the desktop or web applications you'll see a red "bell" icon on any cards where you have notifications.

comments: author: oldjove
body: Thanks. But this seems to bring up all notifications from all my boards. Is it possible to view only the notifications from the current board, so that I can deal with projects one at a time?


author: Iain Dooley
body: [@oldjove](/t5/user/viewprofilepage/user-id/3620185) there is the red bell in the top right, the notification menu, but when you go to a board any cards that have outstanding notifications for you will also have a red bell on them. This is only on desktop and web apps though, it doesn't show up on the mobile app.


author: oldjove
body: Thanks for the reply. I mainly use the web app. If I click on the red bell on a given board, I see all my notification, not just those for the current board. I was wondering if it's possible to filter for only notifications for the current board, so that I can deal with one project at a time, but I gather this is not possible.


author: Iain Dooley
body: [@oldjove](/t5/user/viewprofilepage/user-id/3620185) in the web application, when a card has a notification that you haven't looked at yet on it, you will see a red bell \*on the card\*


author: oldjove
body: Thanks, that's helpful.


author: Ste Wright
body: Hi [@oldjove](/t5/user/viewprofilepage/user-id/3620185)

Is this a question for Trello or Jira? You've mentioned both between the area and the tags and the answer will differ depending on which one!

Ste

comments: author: oldjove
body: Hi. Sorry, I mean Trello. I'm unfamiliar with the system here and thought I was just posting about that.


author: Ste Wright
body: Not a problem - you're in the right forum! Someone will be able to help you from here :)

Ste
Cannot upgrade/purchase trello
Asked by Martin Scerri:

Hi all, I have just tried several times to purchase Trello, initially Gold, and later Business - after seeing that Business suits my needs best.

However the site just stops at the "Authorising..." message and never progresses.

Has anyone successfully upgraded their Trello account to Gold or Business recently?

I'm using Chrome on Windows 10.


Answers:
author: ManuR
body: Hi Martin,

If you're still having issues upgrading to Trello Gold or Business Class, could you reach out to us at <https://trello.com/en/contact> so we can have a closer look?
How can we have Google Groups give full Administrator Access to certain Confluence accounts users.
Asked by Heldesk Team:

We have added the user to Confluence - Admin Group in Google but the Admin permissions do not appear in Confluence...


Answers:
author: Kishan Sharma
body: Hi [@Heldesk Team](/t5/user/viewprofilepage/user-id/4088620) Not sure if I understand the question correctly - the user is currently added to a local group in confluence ? and that group has been given Admin permissions on the space or entire site, which is not working ? or something else?

comments: author: Heldesk Team
body: Hello [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) No, I meant we added the user the the Google group but the permissions are not filtering down to Confluence. Any ideas ?


author: Kishan Sharma
body: Would you mind sharing a screenshot of the permissions granted to the google group in your confluence site ?


Tags: confluence-server

server
I'm looking to edit a space name and logo in Confluence
Asked by Sally Payze:

When I try to edit a space (we have a company and logo name change) and I need to change the space name and logo, but when I click "Edit" I am unable to edit those two items.  

Is there a way to do this?


Answers:
author: Pramodh M
body: Hi [@Sally Payze](/t5/user/viewprofilepage/user-id/2863864)

Is the Confluence Site running on free plan

Linking references here if you are on free plan

<https://community.atlassian.com/t5/Confluence-questions/Cannot-change-the-space-name-with-free-account/qaq-p/1224397>

<https://community.atlassian.com/t5/Confluence-questions/Cannot-edit-space-logo/qaq-p/1461810>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
How to customize view of embedded roadmap on Confluence page
Asked by simone_wicksmeighan:

**How do I make the following settings, the default view for all users visiting the page?**

Once you have embedded a roadmap into a confluence page, there is a setting to *Refine Your View,* where you can turn off all *Completed* epics. ![Screen Shot 2021-09-13 at 3.05.28 PM.png](/t5/image/serverpage/image-id/160120i7542EA519884E9D8/image-size/large?v=v2&px=999 "Screen Shot 2021-09-13 at 3.05.28 PM.png")

But this setting is only for your own personal view. When other users land on my page they see both Incomplete and Completed epics. I want them to see only Incomplete epics. How do I make this setting the default view for all users?   

Also, I have set my roadmap view to *Weeks* , but users are seeing the roadmap in *Months* when they land on the page. How can I make Weeks the default?

![Screen Shot 2021-09-13 at 3.16.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/160121i25F5DD3E3432DF07/image-dimensions/326x89?v=v2 "Screen Shot 2021-09-13 at 3.16.11 PM.png")


Answers:
author: Jessica Tran
body: Hi [@simone_wicksmeighan](/t5/user/viewprofilepage/user-id/4555365)

In Confluence, to make this setting the default view for all users you will need to have the filter in the URL. Sometimes when you navigate to other pages and return to the roadmap, the filter in the URL is removed, but you can still see your issues filtered because its saved in your settings.  

If you want to apply the filters in the URL, re-click on the filters you want to apply and you will see it appear in your URL. Then copy and paste this URL into Confluence.

Otherwise for your above example you can try the following URL:  
INSERT_YOUR_ROADMAP_URL?epic=INCOMPLETE\&timeline=MONTHS  
e.g. jira/software/projects/ABC/boards/26/roadmap?epic=INCOMPLETE\&timeline=MONTHS  

Kind regards,  
Jessica

comments: author: simone_wicksmeighan
body: Thank you [@Jessica Tran](/t5/user/viewprofilepage/user-id/4409367) This worked great!


author: Fabian Lim
body: Hi [@simone_wicksmeighan](/t5/user/viewprofilepage/user-id/4555365)

I don't think there is such customization for now. The gadget is simple to use that they should be able figure out how to filter items and view the timeline in different ranges on their own.

Regards


Tags: atl-roadmap

cloud

confluence-cloud

roadmap
Panel Macro Needs a Similar Replacement with Additional Functionality
Asked by Zod:

You've deprecated the "Panel Macro", but not replaced it with anything similarly useful.

(No, the "Info Panel" does NOT count as a replacement - that macro is for calling out pieces of info within the body of a text and is in the same class as Warnings, Cautions, or Tips Macros. The Panel Macro enabled you to control background and text color of both a Title Header and the Body within the panel, and didn't have an icon associated with it, so it allowed authors to define its unique intent).

We need to have the simple ability to put a BOX around a section of content (ie. with the option of a border, like the Panel Macro used to have), and control both the vertical and horizontal sizing of said box, constraining the content placed inside it to within those dimensions.

You need to either make it possible to turn a Section into such a visible box, or better yet, just provide us with a Box Macro to draw a border around content.

Ideally, this box should also contain the option of its own internal scroll bar.


Answers:
author: Shannon S
body: Hi Zod,

Good afternoon! Thank you for raising this with Atlassian Community. My name is Shannon, and I'm happy to assist you.

Thank you for providing your feedback about the new panel macro feature. We have an ongoing feature request to bring back the original customization features, which you can vote on and follow:

* [CONFCLOUD-66752](https://jira.atlassian.com/browse/CONFCLOUD-66752) *Bring back the original panel macro feature*

In the meantime, there are panel apps available on Marketplace which might provide you with an interim solution: [Atlassian Marketplace \> Confluence apps.](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=panel)

I hope this helps, but let us know if you have any questions.

Take care,

Shannon


Tags: cloud

confluence-cloud
How to freeze columns or rows while in editing mole
Asked by German Patino:

I can freeze columns in Confluence creates tables and it works in view mode after saving changes. I need to be able todo the same when editing wide tables.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@German Patino](/t5/user/viewprofilepage/user-id/4555353) ,

We can can suggest trying our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app.

Its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro allows you to [freeze columns/rows](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options#Sorting,freezingandothertableviewingoptions-FreezefirstNrows/columns) and for the Server/Data Center the freezing remains active for the page edit mode as well.

![Tue 2-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/160162i2777B06810F67F84/image-size/large?v=v2&px=999 "Tue 2-1.png")

Hope this may help your case.


author: Fabian Lim
body: Hi [@German Patino](/t5/user/viewprofilepage/user-id/4555353)

Unfortunately, you can only freeze columns in view mode. You may want to try the marketplace to see if there are any apps that could do this for you.

Regards


Tags: confluence-server

server
How to preserve table formatting for tables copied from Confluence. Width and colors.
Asked by German Patino:

I created a table in Confluence that has cells with different widths and colors. I want to cut and paste to another part of the document and preserve the data and formatting.   
for example, copy 10 columns and paste them within the same document, rather than recreating the 10 columns.


Answers:
author: Kishan Sharma
body: Welcome to the community [@German Patino](/t5/user/viewprofilepage/user-id/4555353)

This is possible in confluence cloud, but unfortunately not on confluence server instance. On server instance you can copy the content of the rows/columns but it doesn't preserve the formatting of those rows/columns when you paste it somewhere.


Tags: confluence-server

server
Why is the option to edit in source mode gone?!!
Asked by Eve Meelan:

This is a TERRIBLE deprecation. Especially when you can't get ordered lists to render correctly with the crappy UI.


Answers:
author: Shannon S
body: Hi Eve,

Welcome to Atlassian Community! It's nice to have you join us.

In Confluence, the Source Editor functionality is provided by an add-on, for example, [Atlassian Marketplace - Source Editor add-ons](https://marketplace.atlassian.com/search?hosting=cloud&query=source%20editor). Therefore, if you used to have the source editor functionality on your site, the add-on might be no longer enabled.

With the built-in options, it is only possible to view the source using the More actions menu:

![CleanShot 2021-09-15 at 14.01.42@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/160352iCB2FD5D371B3DF48/image-dimensions/267x291?v=v2 "CleanShot 2021-09-15 at 14.01.42@2x.png")

I also remember that for these Source Editor add-ons they don't work on first drafts. So, if you're on a site that does have a source editor add-on enabled and it's not working, try publishing the page first.

I hope that helps!

Take care,

Shannon


Tags: cloud

confluence-cloud
How are attachments to BitBucket Issues stored
Asked by Boyd Kodama:

Are file attachments to BitBucket Issues stored in the same database as with all the data for Issues or stored in a separate database?

If, by default, attachments are stored with all the other Issue data in the same database, can it be setup to have a separate database for the attachments?

If attachments cannot be stored apart from all the other Issue data, can many large attachment, e.g. 5 GB files, over time impact performance or response time of Issues?

Thanks.


Answers:
author: Kishan Sharma
body: Hi [@Boyd Kodama](/t5/user/viewprofilepage/user-id/4555214) You have added your question in confluence product collection, for better answers I would suggest posting this question in [Bitbucket product collection](https://community.atlassian.com/t5/Bitbucket-questions/qa-p/bitbucket-questions)


Tags: bitbucket

confluence-server

server
URL to load specific layers in a gliffy image?
Asked by Gregory Ramsey:

I just started using dynamic layers and like how I can allow users to select (based on clicks on the image) - I would like to reuse this gliffy diagram, and link on multiple confluence pages, but with a different set of selected layers.

For example, one diagram with the following layers:

- Network

- Data flow

and have a 'network' page that when it loads, by default shows my Network layer, and also have a separate page with the same diagram, but with default layers for Data Flow


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Gregory!  

I love the dynamic layers feature too, and I think this is an awesome idea! Unfortunately, I don't think it can be done right now, so I'm passing your feedback along to our product team.  

I think meantime, I think you could accomplish this by using your existing diagram as a template for new diagrams on each page. You'd go to "create a new diagram from a template" and then select your recent diagram to get started. From there, you can reorganize the layers as you'd need so that the default view is what best matches your page experience.  

This "create a diagram from a template" is different than embedding a copy of your diagram, so it won't automatically update all the versions of your base diagram on accident. :)


Tags: confluence-server

gliffy

server
How do I find what keywords people are most searching for within a page?
Asked by Hannah Lombardi:

I am organizing a lot of pages and am planning on creating labels for the pages but want to know what terms are being searched for the most. Then I'll use that when deciding on what labels would be most effective.


Answers:
author: Fabian Lim
body: Hi [@Hannah Lombardi](/t5/user/viewprofilepage/user-id/4555010)

Out of the box this feature is not available. You may find some plugons in the marketplace that could do this.

Regards

comments: author: Hannah Lombardi
body: oh ok. Also, is there a way to stop labels from being easily deleted on a page?


Tags: cloud

confluence-cloud

label

search