youngmon/atlassian-qna huggingface dataset:
User info shows different user info
Asked by dmitrofanova3:

Hi!

We have user "Ivan Petrov (Developer)", he was working from 2015 to 2020, his username in jira was "**user01** "  
In 2020 he was fired and after 6 month his username "user01" became free in AD, we renamed his username in jira to "**user01_dismissed** "  
In 2021 we hires other guy "Ivan Petrov (Manager)" and gives him username "user01"  
We have jira catalogue connected with AD and confluence who connects to jira catalogue  
After all manipulations with renaming usernames in jira we see all changes in conflunce right, except user activity history  
By link **/display/\~user01** we should see activity of new user01 ("Ivan Petrov (Manager)"), but we see old user's ("user01_dismissed") activity  
Reindex didn't solve problem  
Maybe we should update something in database to fix this? If no, where to dig?  
Thanks!


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Yeah, I see the problem.

if you really want to have splitted, you can digg into changeitem table:

<https://developer.atlassian.com/server/jira/platform/database-change-history/>


Tags: confluence-server

server

user
How to sort blog latest at top?
Asked by Michele Varacalli:

Aloha Atlassian Team,

My blog (space page blog) is sorted in reverse order, oldest post first.

I would like it sorted with latest post first so most recent post is at top.

I tried adding a macro and selecting different options, no go!

I must be missing a simple setting, yeah?


Answers:
author: Benjamin
body: Aloha [@Michele Varacalli](/t5/user/viewprofilepage/user-id/405168)

A similar question has been posted in this regards. Please see link below:

<https://community.atlassian.com/t5/Confluence-questions/Reorder-Blogs/qaq-p/721365>

Hope this helps.


Tags: blog

cloud

confluence-cloud

sort
Page Layout - More than three columns
Asked by Bastian Kleinehellefort:

Hi,  

I was wondering if it's possible to work around the standard page layout that only allows for a maximum of three columns via the pre-defined buttons. Any chance that's possible? And if so is there a maximum?


Answers:
author: Jitse Born
body: Hi Bastian

We work with the column and section macro to solve this. You can place as much column macro's in a section as you want and adjust there width to your wishes.

Good luck!


author: Carla Ann Rowland
body: Technically there is no work around the maxiumum of three column section designation.

There is a column macro that will allow to "split" the section.


Tags: column

layout
Best plugin for real-time collaboration on MS Office files such as word, excel, ppt, visio, etc?
Asked by Manali Butey:

My team and I are torn between SharePoint 2019 (moving to SP Online in a few months time) and Confluence to create and edit ppt, excel, word and visio documents by multiple users at the same time and to be able to save changes to the same version whilst opening these files in their desktop native apps. Much like how we work on files in SP Online seamlessly w/o loss of data changes by multiple users in the same version of file uploaded back to the server. The non real time collaboration of the Companion app is making it hard to sell the product for use as a doc repo for the project. Another consideration is to refrain form plugins that require an app install on all user desktop as part of SOE. Understand if the best plugin to achieve the goal requires app install. The aim to have the functionality, not having to install the app s the cherry on top. Please suggest.


Answers:
author: Gonchik Tsymzhitov
body: Hi [@Manali Butey](/t5/user/viewprofilepage/user-id/4316996) ,

regarding replace office pack, you need to use a different apps.

Hence you need to double check do you really need to have a real time?

Visio - Draw.io, gliffy (almost)

Word - not needed

But the office pack is our world will be for the long time, once Google Docs replaced.

As Conclusion, I think no way for now

comments: author: Manali Butey
body: Looked at a bunch of plugins but none fulfilled all my requirements and hence sticking to the hybrid SP-Confluence model.


Tags: app

collaboration

confluence-server
Is academic access not free?
Asked by David McMurrey:

I was told by Oliver (thanks, Oliver) that academic use of Confluence is free. However, I got a note from someone named Leroy who said it is not free but is a 75% discount. What?

I'm looking forward to having my classes at Austin Community College use Confluence to show their projects and comment.

-- David McMurrey, Ph.D.  
Business, Government \& Technical Communications  
Austin Community College  
[www.prismnet.com/\~hcexres/](http://www.prismnet.com/~hcexres/)


Answers:
author: Thiago Masutti
body: Hi David.You might be looking for a Classroom license.

As explained in <https://www.atlassian.com/solutions/survey/classroom-license-request> this license is free if you are running the Data Center deployment.

If you would like to use it on the Atlassian Cloud, then you can get a 75% discount.

That page I shared would be your starting point to request the license.

I hope that helps.

Kind regards

Thiago


author: David McMurrey
body: yes


author: Nic Brough -Adaptavist-
body: They're both wrong-ish.

There is a free version of Cloud Confluence, with reduced functionality and a limit of 10 active users. There's no rules about who can sign up.

Academic users can get a 50% discount for Data Centre (not Cloud) installations

Charitable non-profits can get 75% off their Cloud subscription (from memory, they also have to be not a government organisation, not commercial, not academic and secular)

Cloud licencing rules are at <https://www.atlassian.com/licensing/cloud#cloud-premium>


Tags: cloud

confluence-cloud
Not able to access admin after adding teammate
Asked by Jin Joseph:

After adding a teammate to my confluence space, I had set their permissions and now I cannot access admin settings.   

I may have possibly removed my admin abilities, but I don't recall doing so.


Answers:
author: Alexander Bondarev
body: Hi, [@Jin Joseph](/t5/user/viewprofilepage/user-id/4369576) !

Welcome to the Community!

Now you should check the current space admins and ask them to give you space admin permissions.

Also you can connect your global Confluence admins.


Tags: cloud

confluence-cloud
Forms in Confluence
Asked by LAXMI ABHINAV REDDY ARAE:

Hello,

How to build a form in Confluence that would let users go and quickly enter weekly updates about their work?

Thank you.


Answers:
author: Thomas Deiler
body: Dear [@LAXMI ABHINAV REDDY ARAE](/t5/user/viewprofilepage/user-id/1696538) ,

I couldn't have written this better than Atlassian:

[Confluence: How do I create a form in Confluence?](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-how-do-i-create-a-form-in-confluence)

So long

Thomas

comments: author: Thomas Deiler
body: Dear [@LAXMI ABHINAV REDDY ARAE](/t5/user/viewprofilepage/user-id/1696538) ,

was my answer useful? Then I would be happy when you click on the "green accept answer" button.  

So long  
Thomas


Tags: confluence-server

server
Looking for a reporting App..
Asked by Rasmus Alenk?r-J?rgensen:

Hi Guys.

I'm looking for recomendations to solve a challenge that we got.

We are a consulting company, within Network and Security.

Our sales guys wants our consultants to write a report everytime they have been on a customer case, and send it to the customer, and the sales rep, so that everyone gets a resum? of that has been done, and what needs to be done in the future, and i though that there might be an app for confluence, where we can write a "diary" on the customer and pre-program which emails an update should be sent to.

Has anyone any suggestions to which app might be able to do that?

KR

/Rasmus


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Rasmus Alenk?r-J?rgensen](/t5/user/viewprofilepage/user-id/4249059) ,

We can suggest using the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app to partly fulfill your case.

You can have multiple customer reports across your Confluence instance that are collected into one big combined report with the help of the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) and [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macros.

Then the result table should be wrapped into the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro to filter only relevant data (filtered by customers, dates, priorities, etc.). Here is an example of a such [case](https://stiltsoft.com/blog/2020/10/how-to-create-reports-from-multiple-confluence-tables/).

The last step is to [export your filtered report](https://stiltsoft.com/blog/2020/12/two-minute-how-to-exporting-tables-in-confluence-cloud/) (not the full table!) into CSV, pdf or Word formats and send the corresponding files to your customers.

Unfortunately, we don't provide automatically programmed emails delivery.

comments: author: Rasmus Alenk?r-J?rgensen
body: Hi Katerina.

Thanks.

I will look into it. The automated emailing part is pretty important though :-/


Tags: confluence-server

server
Sortable & Fileterable Parent table which will receive feed of all data from child tables (combined)
Asked by Wade Henderson:

I am looking for a Confluence macro which can be used for a sortable \& filterable Parent table, which receives feeds from various Child tables based on table tags.

**Details:**

The Parent page should accept the fields, very similar to the Page Properties Report and Page Properties macros, except what I am looking for, the Parent Page can sort \& filter the content, and accept all the lower level table content.

Essentially, an excel table, which receives feeds from lower level tables, and the Parent table is sortable and filterable.

Which macro can do this?

Thank you


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Wade Henderson](/t5/user/viewprofilepage/user-id/4041130) ,

There are no such features out-of-the-box, the closest macro for this case is the Page Properties Report macro that you've mentioned yourself.

But you may try additional apps, for example, [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

Here is a [step-by-step guide](https://stiltsoft.com/blog/2020/10/how-to-create-reports-from-multiple-confluence-tables/) how to aggregate multiple tables onto one parent page with the help of the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros, combine them into one big report with help of the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro and sort/filter your report using the [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro.

Hope this helps your case.


Tags: cloud

confluence-cloud

filter

hierarchy

sort
How to hide some contents when export to Word document in confluence
Asked by Michael Park:

Hello,

Is there a way to hid some of the contents whenever you export to a word document in confluence? For an example, I do not want to see any words whenever I export as a word document from Confluence. I understand that we could manually delete whenever we export as word document but, I do not want to do that.

Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Michael Park](/t5/user/viewprofilepage/user-id/4305662)

I don't think I really understand what you are trying to do. Are you trying to hide certain text? If you export in Confluence it will export everything that is on a page. If you do not want it to export then you could update the page and delete the content.

comments: author: Michael Park
body: You are on a right point. Exactly I want to hide certain text whenever I export as Word Document. in Confluence. But the thing is, I do not want to delete the content in Confluence. I , I believe the "Scroll Only" macro will get the job done.

[Ignore content in Confluence, but include it in exports (k15t.com)](https://help.k15t.com/scroll-exporter-extensions/latest/ignore-content-in-confluence-but-include-it-in-exports-150570609.html)

Check this link. This took me hours to just to find this information. Anyways it does not work for my Confluence.


author: Brant Schroeder
body: [@Michael Park](/t5/user/viewprofilepage/user-id/4305662) the scroll only macro you shared from K15t does the opposite what you are describing "You can mark content to be included in exports but have it hidden from the Confluence page view"


author: Michael Park
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) That is exactly what I wanted. It's okay.


author: Matthias Gaiser _K15t_
body: [@Michael Park](/t5/user/viewprofilepage/user-id/4305662) - you've stated that it's not working for your Confluence. Is it working now?

Just to be clear in order to use it, you need to export content with the [Scroll Word Exporter](https://marketplace.atlassian.com/apps/24982/scroll-word-exporter-for-confluence?hosting=cloud&tab=overview). If you have any additional questions about that, feel free to also contact our support team via help@k15t.com.


author: Michael Park
body: [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) Hi, it is still not working. And yes to answer your second statement I am using the Scroll Word Exporter.

I gave up because I don't time to keep working on this minor issue. But, thanks for the info.


author: Matthias Gaiser _K15t_
body: Fair enough, [@Michael Park](/t5/user/viewprofilepage/user-id/4305662)

In case you still want to get a solution, let us know and we can have a look at your requirements.


Tags: confluence-server

export

ms-word

server
PDF space exports: Inserting H1, H2 etc. from each page into the Table of Contents
Asked by A.H.:

Hi,  

I am wondering if there is a way to insert the headings that appear *within* a confluence page as subordinate entries into the Table of Contents which gets generated when the space is exported to PDF?  

Right now the page titles are used to make up the Table of Contents, but I would like the headings within each page to also appear under each entry (as subordinate entries). So I basically want the H1, H2, within each page to appear in the Table of Contents as well. Is that possible? If so, could someone provide me with the necessary CSS code?  

Many many thanks,

Ayaz


Answers:
author: Vero Rivas
body: [@Ayaz Hussain](/t5/user/viewprofilepage/user-id/3017379)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

<https://confluence.atlassian.com/conf59/customise-exports-to-pdf-792498687.html>

Cheers

comments: author: A.H.
body: Thanks for this, but I have already had a look at those articles. Unfortunately I couldn't find what I was looking for there.


Tags: confluence-server

server
Where can I learn more on how to use Confluence connectors like for Teams and Sharepoint?
Asked by Fahad Akhtar:

Hi,

I am starting a 30 day free trial with the MS Teams and Sharepoint Confluence Connectors. Where can I learn more about these apps and how best to use them?

Thanks.


Answers:
author: Joshua Sneed Contegix
body: Hi Fahad,

The easiest is to contact the developer via the support options on the Marketplace listing and ask. They may offer training, have youtube videos, or otherwise be able to direct you to appropriate resources. Cheers!


Tags: cloud

confluence-cloud
how do you grant access to a large group of users?
Asked by Anita Nesmith:

Hello - we recently created a space within Confluence site and we are looking to grant access to a specific set of users; however it is over 1000 employees. Is there a way to select a group of users within the larger organization groups by their department? Or is it possible to import user names rather than select them 1 by 1?

Thank you!


Answers:
author: Jakob KN
body: Hi Anita, welcome to the community!

The answer will depend on which user groups exists in your confluence instance.   
Most larger instances will have groups that contains specific departments such as HR, Marketing, Operations, etc.   
If these groups exist in your confluence instance you'll most likely be able to grant access for specific departments by using them.

Your Confluence admins should be able to tell you more about which user groups exists, and who's in them.

(if you want to grant access to everyone who has accounts on the Confluence instance, this is usually the group called "confluence-users")


author: Heth Siemer
body: We use Crowd to manage our groups. We onboard users into team groups when they get hired then sync those groups to Jira/Confluence.   

I can't be much help beyond pointing you in that direction. I don't know much of the technical details as I didn't set it up nor do I currently manage it. I just know that's where our groups come from and I have to talk to a Crowd Admin when a group didn't get updated correctly for whatever reason.

comments: author: Heth Siemer
body: Note: Crowd is an Atlassian Product if you were unaware.


Tags: cloud

confluence-cloud
Warning "cleanup HHH000100 : Fail-safe cleanup (collections)" keep being repeated in logs
Asked by KMTek:

Hi,

When checking the logs I noticed that is being flooded with the following warning:

```
WARN [http-nio-8080-exec-3241] [engine.loading.internal.LoadContexts] 
cleanup HHH000100: Fail-safe cleanup (collections) : 
org.hibernate.engine.loading.internal.CollectionLoadContext@19b33b3c<rs=
com.mchange.v2.c3p0.impl.NewProxyResultSet@1acbdbba [wrapping: null]>
```

I tried to find something in the web that could help me tackle the problem but no relevant information came up.

Do you know what may be the cause for such error and what can we do to prevent it from keep polluting the log?

Thanks a lot.


Answers:
author: Mohit Sharma
body: Hello,  

Log messages before that entry pertaining to that same thread (http-nio-8080-exec-3241) would have the component/package that triggered that situation.

On occasion, these can also be triggered by plugins not cleaning up DB connections after finishing their runs. One example is [Viewtracker](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence/version-history), whose release notes for v7.1.9 have the following snippet:

*
  > Fix the issue with: HH000100 Fail-safe cleanup

So if that plugin is installed, update it to a more recent version to see if that addresses the problem.  

Hope that helps.


author: Joshua Sneed Contegix
body: Hi Ultron,

That is a tough one. I wanted to say it smells like a plugin has a bug, but I don't have anything solid on that (or any front).

I would start by updating all plugins, possibly upgrading to 7.4 (LTS) as part of it, and seeing if the error continues.

If it continues, I would start looking at the tomcat config, JDBC driver, and all of that stuff the application technically lives inside of. This is because of the {{hibernate}} and {{c3p0}} mentions in the snippet.

After that, I would turn to Atlassian support, look to increase logging, and etc.

Cheers!

comments: author: KMTek
body: Hi [@Joshua Sneed Contegix](/t5/user/viewprofilepage/user-id/1551670) ,

I know it's a hard bone to chew, this one, but your feedback is already useful.

Thanks a lot. :)


Tags: confluence-server

server
Broken the Ability to Read HTML tables from a Confluence Page
Asked by Rob Dempsey:

Hi

We have been using the panda ability to read html tables from confluence pages

r = requests.get("https://../../2769348712",auth=(user, pass))  
tables = pd.read_html(r.text)

Today it appears the HTML has changed and we now get

ValueError: No tables found

Has anything changed? It was intermittent yesterday (possibly a canary release maybe)

Thanks

Rob


Answers:
author: Rob Dempsey
body: Answer in my response


author: Gonchik Tsymzhitov
body: Hi [@Rob Dempsey](/t5/user/viewprofilepage/user-id/1172397) !

Maybe in html you meet with macro.

Please, do validation of response before put into method of pd

comments: author: Rob Dempsey
body: Hi

Not sure what has changed but for other people experiencing the same problem I have changed the URL to

https://\*\*\*\*\*\*\*\*/wiki/plugins/viewsource/viewpagesrc.action?pageId=

Rob


Tags: cloud

confluence-cloud
Managing pages versions
Asked by Lina Massarwa:

Hi,

We manage our change documentation using the macro revision history page as described below.

The user publishes the change only at the first creation. At the final editing of the page, the user chooses the option "publish with a comment". then added the related issue change key as a comment to the documentation page.

In this way, we can know for each change documentation what is the related issue change.

Unfortunately, this workflow didn't work successfully. Some users choose the "publish" option every time they edit the page.

Besides, we tried the add-on scroll documents, but it seems not clear enough for managing the changes.

Do you have any suggestions/recommendations on how we can control the change documentation versions?

I will appreciate your help!


Answers:
author: Brant Schroeder
body: [@Lina Massarwa](/t5/user/viewprofilepage/user-id/4182340)

Have you considered using:

* [ConfiForms - Data Forms and Workflows](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=cloud&tab=overview)
* [Comala Document Control](https://marketplace.atlassian.com/apps/1215729/comala-document-control?hosting=cloud&tab=overview)

This will allow you to control the change management process.


author: Anshuman Dash _K15t_
body: Hi [@Lina Massarwa](/t5/user/viewprofilepage/user-id/4182340)

Would it be right in assuming that you would like to save versions of pages on demand and not every time some one edits and publishes the page?

If yes, then this is one of the main use cases that Scroll Documents supports and we're sorry to hear you had some trouble with this workflow in the app.

We'd be happy to chat with you and help get the workflow set up in a clear way for your team. If you're willing to give the app another try, just reach out to help@k15t.com and we can advise on the setup from there.

Cheers!

Dash


Tags: cloud

confluence-cloud

version
filter cards on a board by @me
Asked by Mel De Soysa:

Hi there,

I want to be able to filter a board down to only show all cards that I'm mentioned in. This is because we often have cards that have a checklist and only a particular checklist item may be assigned to me rather than the whole card.

I don't want to use search becuase it doesn't filter down the current board and it searches across all boards.

Cheers,

Mel


Answers:
author: Francis Peixoto
body: You can filter a board by card assignee using the Filter menu of a specific board, but I don't think this is precise enough to get the results you're looking for.

You can add a parameter in the global search menu to reduce the results to a single board:
> username board: "BoardName"

comments: author: Mel De Soysa
body: Hi there,

I'm not after card assignee, as I mentioned the card may not be assigned to me but I may be mentioned in a checklist on the card.

Is it possible to do this?

Cheers,

Mel


author: Francis Peixoto
body: In the global search bar, you could use this and have the username as the matching text:

**description:, checklist:, comment:, and name:**

Returns cards matching the text of card descriptions, checklists, comments, or names. For example, comment:"FIX IT" will return cards with "FIX IT" in a comment.


Tags: filter

mention