youngmon/atlassian-qna huggingface dataset:
I have requested access to create confluence in my project page
Asked by Connie_zhang:

[Pages - Jira (atlassian.net)](https://mrsda.atlassian.net/jira/core/projects/MRSDA/pages)

This is my project work management page in jira and i tried to create confluence in Jira. However, I could not create pages. because I do not have access to confluence. The message said " *The site admin has received your request to join Confluence. If you're approved to join, project pages will start working and we'll send you a confirmation email.*", but I have not received any response from jira. I need to create the confluence as soon as possible. Could you please let me know how you can help.

Many thanks,

Connie


Answers:
author: Barbara Szczesniak
body: [@Connie_zhang](/t5/user/viewprofilepage/user-id/5435752) Welcome to the Atlassian Community!

First question: do you if your company already has Confluence? My company used Trello, then Jira (for a year), before they felt the need to add Confluence.

When you connect to your Jira instance and select the **Atlassian App Switcher** in the top left corner, do you see **Confluence** in the list of apps you can switch to?

* If not, you can talk to your Atlassian Admin about adding Confluence to your cloud org.
* If you do have Confluence, select it in the list to see if you can view any Confluence Spaces that already exist, or it may give you options to request access.

![AtlassianAppSwitcher.png](https://community.atlassian.com/t5/image/serverpage/image-id/308161i3E2CF6A59364A218/image-dimensions/187x244?v=v2 "AtlassianAppSwitcher.png")


author: Kristian Klima
body: [@Connie_zhang](/t5/user/viewprofilepage/user-id/5435752)

Jira and Confluence are two separate entities that live within your company's Atlassian Organization. They have different sets of users. Your Jira can have 200 users, your Confluence 100, they may be people with access to both or one of them.

It seems that you have access to Jira but no seat or proper permissions in Confluence or the specific Confluence space. Only Org/Site admin can grant you that.

Your admin would be typically either an org/department head or someone from the IT/DevOps team.

Whoever runs infrastructure and access in your company, should know that and point you in the right direction.


author: Pramodh M
body: [@Connie_zhang](/t5/user/viewprofilepage/user-id/5435752)

You need to reach out to your admin internally to get access to Confluence, that is the only way.

Thanks,  
Pramodh

comments: author: Connie_zhang
body: Thanks so much. Pramodh. who is my admin? Is it my colleague who created the project?


Tags: cloud

confluence-cloud
security patching
Asked by Harryman, Rob:

I a have a disagreement with our Confluence and Jira admin that Atlassian is no longer providing work-arounds and only doing upgrades to LTS.

I have not been able to find the document so that the admin will actually listen to me or am I totally wrong?

I'm a Cloud Engineer that pushes the new versions via code, but I'm getting tired of this disagreement every month.

Please advise.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Your Atlassian admin is always right, you shouldn't argue with them.

1. However. I don't think you have given us all the details needed to answer your question. Are you talking server that just went EOL, DC or cloud?

comments: author: Harryman, Rob
body: Sorry both servers are hosted in one of our AWS accounts. So they are DC versions.


author: Connor
body: Hi [@Harryman, Rob](/t5/user/viewprofilepage/user-id/4901113) [look here for Server EOL info](https://www.atlassian.com/migration/assess/journey-to-cloud).
> What does Server end of support mean?
>
> As of 23:59 AEST on February 15, 2024, Atlassian and Marketplace Partners no longer provide technical support for any issues, security updates, or bug fixes for critical vulnerabilities. Regular security updates help protect your business from threats and vulnerabilities, so we recommend moving to our Cloud or Data Center products as soon as possible.
> Do I need to upgrade my Server version?
>
> If you are eligible for dual licensing, be sure to upgrade to the most recent LTS versions for Jira Software, Jira Service Management, and/or Confluence, as they'll continue to receive bug fix releases as you complete your migration to Cloud.
>
> The final Server Long Term Support (LTS) releases are Jira Software 9.12, Jira Service Management 5.12, and Confluence 8.5.
> Are there any changes to Data Center?
>
> We know Data Center is a pivotal step in the long-term path to Cloud for our customers who can't move yet due to company mandate or require a multi-year transition. We will continue to meet those needs; there are no plans to end support for Data Center.

These links may also be relevant.

* [Atlassian Data Center Bug Fix Policy](https://confluence.atlassian.com/support/atlassian-data-center-bug-fix-policy-201294573.html)
* [Security Bugfix Policy](https://www.atlassian.com/trust/security/bug-fix-policy)


Tags: confluence-data-center

data-center
Is there a way to display a calendar list on a Confluence page?
Asked by Amanda Spence:

Is there a way to display a calendar list on a Confluence page (similar to the Google calendar app daily schedule view on an iPhone) versus just creating a table with event dates and details on a Confluence page and manually adding these events to a Confluence calendar?

Thanks!


Answers:
author: Amanda Spence
body: Please disregard the above... I figured it out after posting this and am all set now.

comments: author: Austin Gaudlip
body: Can you Post How you solved this issue?


Tags: cloud

confluence-cloud
Can you disable or hide the Page History for a confluence space?
Asked by Jason Apel:

Hello All,

We have a public space that is user for customer information sharing. We found that the page history was visible to the public which is not something we don't want. It makes sense for a business change management process but for a public page this can cause confusing why content was changed and also exposes the name of the person that made the change.

Thanks


Answers:
author: Laurie Sciutti
body: Hi [@Jason Apel](/t5/user/viewprofilepage/user-id/4306484) \~ it doesn't seem like this is currently available. But you can upvote the enhancement! <https://jira.atlassian.com/browse/CONFSERVER-34041>

comments: author: Jason Apel
body: Thanks [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) , I have added my vote.


author: Laurie Sciutti
body: [@Jason Apel](/t5/user/viewprofilepage/user-id/4306484) me too!


author: Laura Campbell _Seibert Media_
body: That link goes to the Data Center change request. Here is the Cloud equivalent: <https://jira.atlassian.com/browse/CONFCLOUD-34041>


author: Laurie Sciutti
body: Oops! Thank you, [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) !


author: Laura Campbell _Seibert Media_
body: Hi [@Jason Apel](/t5/user/viewprofilepage/user-id/4306484) If you would like to remove/hide some of the Confluence specific elements on a public space (like the page history, but also the last updated date or author, the Space settings in the side panel, etc), [Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_campaign=question-2616919) could be a good solution for you (btw, I work with the vendor behind the app).

It allows you to make a public Confluence space available at a custom domain, and then to configure which elements you want to display/hide. You can see an example on the [Spacecraft documentation](https://spacecraft.wikipage.io/c/17990918/welcome+aboard+spacecraft).

comments: author: Jason Apel
body: Thanks [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113)

Will check this out..

Jason


author: Mark Hitt
body: Have you tried the page properties and edit the Restrictions to the space?

You can hide information on the page by using page properties and then combine that with edit restrictions on the page.

comments: author: Jason Apel
body: Hello [@Mark Hitt](/t5/user/viewprofilepage/user-id/1143883)

This is a public page so we are not applying restrictions. Can I confirm you have achieved this and hidden the History page from a site?

Thanks


Tags: cloud

confluence-cloud
Create Date/Time from Jira to Confluence dashboards
Asked by gail_kay:

Working on Confluence dashboards instead of Jira dashboards but having a hard time pulling in Create date/time instead of it pulling in just the Create date format. Is there an easy way to pull this information into these dashboards.


Answers:
author: Humashankar VJ
body: Nice use case

Hi - I hope that you are Doing good !!

<br />

Go to Confluence Wheel icon -\> General config -\>edit and enter time formats and save.  
Updating time and date is controlled by Org admins

Modify the date format to include both date and time components, ensuring that it matches your preference.

<br />

If you face any issues with the date/time format, make sure to adjust the settings in both Jira and Confluence to ensure consistency.

Thank you very much and have a fantastic day!  
Warm regards


Tags: confluence-data-center

data-center

jira
When was the last time user was in Confluence - Need the SQL
Asked by lester Kacprzak:

I need to know when the users have last access Confluence. Need a sample of an SQL.


Answers:
author: Brant Schroeder
body: [@lester Kacprzak](/t5/user/viewprofilepage/user-id/3785108) Take a look at this KB <https://confluence.atlassian.com/confkb/how-to-get-a-list-of-users-with-their-last-logon-times-985499701.html>

comments: author: Brant Schroeder
body: [@lester Kacprzak](/t5/user/viewprofilepage/user-id/3785108) can you accept the answer to help others?


Tags: confluence-server

server
Sorting / Filtering Multiple Values from a Single Table Excerpt Include
Asked by Scott Dyer:

Is there any way to filter a table excerpt include that contains multiple elements from different pages?

e.g. I have 5 pages, all that have a "table excerpt" macro called "last_run_date"

On another page I use the "table excerpt include" macro looking for a macro called "last_run_date" across parent + all child pages which includes all those 5 pages and I get an outcome like:

08/10/2023

10/11/2023

11/11/2023

02/01/2024

20/02/2024

Which makes it seem like the one macro pulls the data for all of those individual macros and just adds them together. It also seems to do it in order of the oldest page to newest page such that the most recent is at the bottom.

<br />

What I really want from that list is **just the last date**. Is there any way to do this? I've tried putting the data into a table cell and filtering or transforming but even like

select T1.max(last_run_date) from T\*

errors. I guess due to the fact that it's a single row with multiple values rather than multiple rows. It would be really great to only get the latest value... is it possible?


Answers:
author: Stiltsoft support
body: Hi [@Scott Dyer](/t5/user/viewprofilepage/user-id/5307109) ,

Sorry, didn't quite got the case - these five dates are pulled from five different pages, you ticked the "Show as a report" option in the Table Excerpt Include macro and now on the master page you see smth like this:

![Wed 5-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/307897i32216D8B394C09B3/image-size/large?v=v2&px=999 "Wed 5-1.png")

But you want to show not the whole table but the row where the date is the latest?

What do you mean that "it's a single row with multiple values rather than multiple rows"? It contradicts with the first part of your question.

Maybe you can give us a screenshot of your tables within the Table Excerpt macro and what you get after the Table Excerpt Include macro.

comments: author: Scott Dyer
body: Your reply was helpful, it made me realise that in trying to test using this as a solution, I wasn't putting the initial data into a table, it was just text.

Once I put the data into tables, even tho they have the same name they just become rows in table with the same column heading and I'm able to transform them correctly.

Thank you!


Tags: confluence-data-center

data-center

filter

table

table-excerpt

table-filter-and-charts

table-filter-charts-spreadsheets
Space Error after 8.8 Upgrade
Asked by Aimee Quinn:

We have multiple Spaces in our Server 8.8 Confluence environment. Only one space is no longer accessible after our upgrade to 8.8. We receive the following error on the page:

This page isn't working {#toc-hId--384707729}
---------------------------------------------

**\[confluence URL\]** is currently unable to handle this request.

HTTP ERROR 500

We cannot even access admin functions for the Space. Any suggestions? Waiting on Atlassian Support to help as well.


Answers:
author: Fariba Keshehrim
body: Any update on this?

comments: author: Aimee Quinn
body: It was a custom banner that we added, once we removed that banner and restarted Confluence, it's working again.


author: Laurie Sciutti
body: Hey [@Aimee Quinn](/t5/user/viewprofilepage/user-id/5203471) \~ hopefully this is already resolved for you but maybe check your add-ons and if any upgrades are available than update those if you can. We experienced issues after upgrading to 8.x that were resolved with add-on upgrades. HTH


author: Brant Schroeder
body: [@Aimee Quinn](/t5/user/viewprofilepage/user-id/5203471) What are you seeing in the logs when you try to access the space?

comments: author: Aimee Quinn
body: According to my IT team, space decorators are erroring out on a "langmacro.vm"


author: Brant Schroeder
body: Can they share the specific log snippet?


author: Aimee Quinn
body: Unfortunately, no. They're waiting for Atlassian support but I was hoping to crowd surf assistance sooner. Since we can't even get into Admin controls to delete any custom code.


author: Brant Schroeder
body: Sounds good, best of luck I am sure that Atlassian support will be able to help you get it sorted out.


Tags: confluence-data-center

data-center
Cannot copy a Confluence page: Something went wrong after loading the editor.
Asked by samantha.bernis:

I've been experiencing many issues with Confluence auto-saving and when copying pages over the last 2 weeks. Today's error when trying to copy a page is: Something went wrong after loading the editor. Copy your unsaved changes and refresh the page to keep editing.

I've refreshed. Closed my browser. Rebooted. This is really impacting my daily work and I need to know how to resolve.


Answers:
author: Humashankar VJ
body: Hi - I hope that you are Doing good !!

Have faced the same sort of issues, can you try a different browser / private browsing

Happy to help any further !!

Thank you very much and have a fantastic day!  
Warm regards


Tags: cloud

confluence-cloud

error
Can we add a group of users as watchers or it needs to be individually?
Asked by sandra.fernandez:

Hi Team,

I am a space admin and I am able to add individual people as a watcher, but we work with user groups, so we don't have to add a lot of people one by one?

Thanks

Sandra


Answers:
author: Humashankar VJ
body: Hi - I hope that you are Doing good !!

The ability to add an entire group as a watcher of specific content is not available in Confluence at the moment. It is for future considerations

Please refer below:

[https://confluence.atlassian.com/confkb/how-to-add-all-users-of-a-group-as-watchers-of-a-page-or-blog-957497342.html#:\~:text=The%20ability%20to%20add%20an,in%20Confluence%20at%20the%20moment](https://confluence.atlassian.com/confkb/how-to-add-all-users-of-a-group-as-watchers-of-a-page-or-blog-957497342.html#:~:text=The%20ability%20to%20add%20an,in%20Confluence%20at%20the%20moment).

Solution  
If your sole purpose is to add multiple users as watchers of a page or blog post, you can achieve that through the remote APIs. We will cover the options available depending on your Confluence version in the next sections:

Happy to help any further !!

Thank you very much and have a fantastic day!  
Warm regards

comments: author: sandra.fernandez
body: Thanks!


Tags: cloud

confluence-cloud
Jira legacy macro and Variables
Asked by Jesse Berkeley:

Hi Community,

Prior to our upgrade from Confluence Server to Cloud I would have used a template to create release notes by using the Page Properties with some variables in there for a Jira Release ticket ID. This variable would also be used to populate the key needed for a "JQL Filter Allowing Variables" to return certain columns. In doing some research it seems to not exist as a macro on the Cloud version anymore. I've found the Jira Legacy Macro to be something I can use but has anyone found a way to use the Jira Legacy Macro with Variables so it filters based on the custom variables?

I can't see much evidence of this and its a bit annoying to think that ALL our pages having been created on a template is now lost. Any ideas on this would be appreciated thanks!


Answers:
author: Humashankar VJ
body: Hi [@Jesse Berkeley](/t5/user/viewprofilepage/user-id/2349356) - Thanks for letting me know, it is a typo - yes you are right - Kindly make

use of the below link - <https://support.atlassian.com/confluence-cloud/docs/review-macros-only-available-in-the-legacy-editor/>

comments: author: Jesse Berkeley
body: Hi [@Humashankar VJ](/t5/user/viewprofilepage/user-id/5409474),

Thanks again but the list provided doesn't help to address my original query of there being a Macro for me to use to pull the JQL via the variable. Do appreciate the suggestion so will keep searching.


author: Humashankar VJ
body: Hi - I hope that you are Doing good !!

macro from Confluence Server in Confluence Cloud

While the Jira Legacy Macro in Confluence Cloud does not directly support variables like the server version did,

<https://support.atlassian.com/confluence-cloud/docs/review-macros-only-available-in-the-legacy-editor/0>

<https://confluence.atlassian.com/confkb/different-macros-and-functionalities-between-confluence-server-data-center-and-cloud-1236926678.html>

Happy to help any further !!

Thank you very much and have a fantastic day!  
Warm regards

comments: author: Jesse Berkeley
body: Hi [@Humashankar VJ](/t5/user/viewprofilepage/user-id/5409474)

Thanks for the reply on this. Your first link leads to a 404 because of the trailing "**/0** " after the "**review-macros-only-available-in-the-legacy-editor/editor/**". Also I believe your sentence was left open ended what was your suggestion?


Tags: cloud

confluence-cloud
Import confluence backup
Asked by Artjoms Bocarovs:

Hello Community,   

I have a question related to importing whole confluence backup. I didnt find such option in admin panel. Is it possible to import whole confluence backup .zip file? (cloud)


Answers:
author: Humashankar VJ
body: Hope this i all about export,

Please refer the below URL for fixing it;

<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

comments: author: Artjoms Bocarovs
body: ah, okay i understand, it is not possible to import whole site backup. Thank you.


author: Barbara Szczesniak
body: [@Artjoms Bocarovs](/t5/user/viewprofilepage/user-id/5435277) Welcome to the Atlassian Community!

You may have missed the link to this page in the note at the top of the page that [@Humashankar VJ](/t5/user/viewprofilepage/user-id/5409474) linked to: <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/>


Tags: backup

cloud

confluence-cloud
Is there any limitation to site admins amount?
Asked by Maya Fleisher:

I couldn't find anything in the documentation...


Answers:
author: Maya Fleisher
body: Thank you for your answers! ?


author: Kristian Klima
body: Hi [@Maya Fleisher](/t5/user/viewprofilepage/user-id/3728376)

Not likely. Just remember that too many admins spoil the broth :)


author: Humashankar VJ
body: Hi - I hope that you are Doing good !!

<br />

It seems to be no quantity limit.Of course, this cannot exceed the total number of authorized users of your site.

I've tried keeping the number of site administrators under 10, but I haven't tried adding more.After all, the authority of the site administrator needs to be controlled.

Site admin -- Grants access to all applications, their administration features and org administration which includes managing users and bills.

<https://support.atlassian.com/user-management/docs/give-users-admin-permissions/e>

Hope this helps

Thank you very much and have a fantastic day!  
Warm regards


Tags: cloud

confluence-cloud
Share history and changes to sharing
Asked by Ralph Setterlund:

We are testing out confluence and noticed you can easily share pages and documents. The item we can not find is how do you see the history of who was shared a page or document. And if you wanted to UNshare something to a user how do you do this?


Answers:
author: Humashankar VJ
body: Hi - I hope that you are Doing good !!  
Q-1:  
A page shared history is not searchable / accesible in confluence and Page history tracking  
covers only the Changed / Updated by and it will list Versions

Incase you are recipient of that shared page - you will get an email and that is something about it.

Basically the Share history feature is not exist

Q-2:  
If you wanted to share something to a user how do you do this?

To share a page or document with another user or group, click on the "Share" button located in the top-right corner of the page

Enter the name or email address of the user or group you want to share the page  
Hope this helps

Thank you very much and have a fantastic day!  
Warm regards

comments: author: Ralph Setterlund
body: Q2 is how do you **remove** a share. I think the this feature doesn't exist either but would like to confirm.


author: Marcus Hansson
body: Is there really not a way to list the users where content has been shared (for each space or page in Confluence Cloud) in order to know WHO can access the data?

Is the only way to create a new page or even worse space and create a new copy with same content if you are not sure who you have shared with?

Thanks for reply, Marcus


Tags: cloud

confluence-cloud
Lookup and set date value
Asked by Ryan Kafoor:

Hi,

I am looking up and setting a value from a Date field into a text field. However the set value is always a timestamp. Is there a way to set the formatted date value in the text field? I couldn't find any other information regarding this in the documentation. Any help would be much appreciated. Thanks


Answers:
author: Alex Medved _ConfiForms_
body: You can use the [formatDate](https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions) function and format the timestamp as you like

Alex

comments: author: Ryan Kafoor
body: Ah yes. I was struggling to find a solution for this. Thank you


Tags: confiforms

confluence-data-center

confluence-server

data-center

server