youngmon/atlassian-qna huggingface dataset:
Update to 3.3.4: stuck on 'Registration', though authentication was succesful
Asked by jhek:

After the suggested update to 3.3.4 the system : Authentication screen appears, login, confirmation that is OK, but sourcetree remains in Registration. Closing is the only option.

![ScreenHunter_296 Nov. 21 07.00.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/73606iB0788F8242580E08/image-size/large?v=v2&px=999 "ScreenHunter_296 Nov. 21 07.00.jpg")


Answers:
author: Ana Retamal
body: Hi Jhek, welcome to the Community.

I understand that you're having trouble trying to pass the registration screen. Please answer the following questions to help us troubleshoot your issue:

1. Are you using Sourcetree for Windows or for Mac?
2. Which option are you choosing in that screen?
3. Which browser are you using? (Note that Sourcetree for Windows relies on IE for authentication, and this needs to be up-to-date)
4. Can you clear cache and cookies and go through the registration again?

Let us know!  
Ana

comments: author: Jan Hek
body: finally time to continue:

Windows 7,

Sourcetree 3.3.6

using button BitBucket

tried IE11, firefox71(32bit), both with clear enviroments, no history

and both the browsera say: that the registration was succesful, but Sourcetree does remain at the same point.


author: Jan Hek
body: The screenshot shown, both browser and sourcetree v3.3.6 :

![ScreenHunter_326 Dec. 18 14.18.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/76691iA343E7A6A19B5FF2/image-size/large?v=v2&px=999 "ScreenHunter_326 Dec. 18 14.18.jpg")


author: Jan Hek
body: I succeeded installing and registrate Sourcetree v3.1.3  
Both 3.2.6 and 3.3.6 did not pass the registration step.


author: Jan Hek
body: Tried to install 3.3.6 again, because 3.1.3 has some issues and I don't like to give up. Failed over and over after clearing IE11 and registration with all variatons I could think of.  
Then, just for fun, tried to install 3.2.6 again, this installed, not a word about registration, just installed and does work fine. Leaving me flabbergasted.
Sourcetree / Bitbucket Registration Issues
Asked by Matthew McDonnell:

I am attempting to open Sourcetree. I have yet to get past the registration part of the install. I have a created two bitbucket accounts so far. I am having an issue where I open sourcetree and in have to register a Bitbucket Server or Bitbucket account. If I click on the Bitbucket account, it opens a web browser and allows me to "Grant Access". Once I click this it re-directs me to "localhost:#####/?state=authenticated\&code=###". At the same time, the sourcetree app changes from "waiting for authorization" to the previous page of selecting bitbucket server or bitbucket. The registration is somehow getting hung up.   

If I go to the BitBucket account and look into the Settings\>ACCESS MANAGEMENT\>OAuth\>OAuth integrated applications, it tells me that I have "Sourcetree for Windows" granted as accessible. It also allows me to revoke this permission and I have tried countless ways of retrying this authorization by revoking and reapplying it.

So I am left here with Sourcetree saying I havent registered, even though both of my Bitbuckets have shown me that I have.   

I have tried deleting and redownloading every program involved, I have done updates to other apps hoping it would work. Not sure what to do next here.


Answers:
author: Matthew McDonnell
body: Addition: Every once in a while, it will re-direct me to an "Access granted" page and says I can now close that webpage and continue, however the sourcetree app doesnt allow me to move forward.


Tags: bitbucket

registration
error: cannot open .git/FETCH_HEAD: Permission denied
Asked by sodally:

I am using Sourcetree 3.2.6 and I have a Bitbucket account. I have suddenly run into an issue where I can no longer pull to one of my Windows machines. When I try to pull or fetch any repo I get the following error:

```
git -c diff.mnemonicprefix=false -c core.quotepath=false fetch origin
error: cannot open .git/FETCH_HEAD: Permission denied
error: cannot open .git/FETCH_HEAD: Permission denied
error: cannot open .git/FETCH_HEAD: Permission denied
error: cannot open .git/FETCH_HEAD: Permission denied
Completed with errors, see above.
```

From what I've seen this looks like my Windows user does not have permission to write to the directory, however, I can confirm that under Properties \> Security the user groups I belong to have full access, and I have even added my account explicitly. I can add and remove files via explorer with no issues.

I've reinstalled Sourcetree with no luck. I've also tried moving the repo into various other directories (e.g. other drives/partitions, user folder, etc) without success.

I've had issues with my Bitbucket account not authenticating recently within Sourctree, but that is all working fine now. Clicking on Remote loads up the Bitbucket page for the repo with no issue. No red exclamation mark either.

Any ideas how I can get back to a working setup?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@sodally](/t5/user/viewprofilepage/user-id/2083467) ,

The Git "Cannot open .git/FETCH_HEAD: Permission denied" error occurs when you try to pull code from a remote repository when the .git/ directory in your project folder is inaccessible to your current user.

To solve this error, make sure that your current user has read-write privileges to the Git repository with which you are working.

Please check read/write/modify permissions of your user using the following article [https://www.howtogeek.com/72718/how-to-understand-those-confusing-windows-7-fileshare-permissions/#:\~:text=Modify%20allows%20you%20to%20read,attributes%2C%20owner%2C%20and%20permissions](https://www.howtogeek.com/72718/how-to-understand-those-confusing-windows-7-fileshare-permissions/#:~:text=Modify%20allows%20you%20to%20read,attributes%2C%20owner%2C%20and%20permissions).

Hope this helps,

Fabio


Tags: error

permission
Bitbucket ????Sourcetree ????????????????????????
Asked by fujita-masayuki:

?Bitbucket ????Sourcetree ?????????????????????????????????????  
????????????????????????????????????????????????????????????????????????????????

??????_??????_190601.xlsx  
??????_??????_190603.xlsx  
??????_??????_190609.xlsx

??????????????


Answers:
author: Nobuyuki Mukai
body: ????????????????????????????????????????????

Bitbucket, Sourcetree???????Git?????????????????????????????????????????????????????????????????????????????????????????????

* [https://git-scm.com/book/ja/v2/%E4%BD....](https://git-scm.com/book/ja/v2/%E4%BD%BF%E3%81%84%E5%A7%8B%E3%82%81%E3%82%8B-%E3%83%90%E3%83%BC%E3%82%B8%E3%83%A7%E3%83%B3%E7%AE%A1%E7%90%86%E3%81%AB%E9%96%A2%E3%81%97%E3%81%A6)
* <https://www.atmarkit.co.jp/ait/articles/1307/05/news028_3.html>

????????????????????????[????](https://ja.confluence.atlassian.com/bitbucket/clone-a-repository-223217891.html)??????

????????????????????????????????????????????????????????????????????????????????????????????

???????????????

comments: author: fujita-masayuki
body: ???????????????

Sourcetree ????????????????????????????????????????

????????????????????????????????????????????????????????????...

??????????????


author: Nobuyuki Mukai
body: ????????????????????????????????Git????????????_??????.xlsx??????????????????
> ??????_??????_190601.xlsx  
> ??????_??????_190603.xlsx  
> ??????_??????_190609.xlsx

?????????????????????????????????????

???????????Git?????????????????????????????????????????????????????

Git??????

<https://git-scm.com/book/ja/v1/Git-%E3%81%AE%E5%9F%BA%E6%9C%AC-%E3%82%B3%E3%83%9F%E3%83%83%E3%83%88%E5%B1%A5%E6%AD%B4%E3%81%AE%E9%96%B2%E8%A6%A7>

????????Git????????????????????????????????

<https://qiita.com/daikiichikawa/items/7d8c6471e8827f756f22>

????????????????????????????????????????????????????????????????????????????????????


author: fujita-masayuki
body: ????????????????????????????????????????????????????????_??????????????????????????????????????????????????????????????????????????????

????_??????_190601_(sha1).xlsx

????_??????_190601_(sha1).xlsx

????_??????_190601_(sha1).xlsx

????_??????_190603_(sha1).xlsx

????_??????_190603_(sha1).xlsx

????_??????_190609_(sha1).xlsx

????_??????_190609_(sha1).xlsx

????_??????_190609_(sha1).xlsx

?????????????????????????

???????????????


Tags: bitbucket

language-ja
On Demand Virus Scanning Exclusions Bitbucket and Bamboo
Asked by Paul Farmer:

If using Bamboo and Bitbucket Server, are there any recommended settings for file and/or directory exclusions when on-demand virus scanning is enabled due to company policies.

This would be aimed at files and directories that are always likely to be in a state flux and if scanning is enabled would affect user performance.

For example, removal of database files from the scan.


Answers:
author: Gonchik Tsymzhitov
body: Still unclear the purpose scanning you can restrict the network area for that servers


Tags: bamboo

bitbucket-server
??????????????
Asked by mk:

???????????????????????????

?????????????

?????????????????????????????

????????????????????????PC????????????????????????????????????????????????

???????????????

????????????


Answers:
author: Nobuyuki Mukai
body: ????????????????????????????????????????????

????????????????????????????????

<https://qiita.com/kota9/items/4226e9d4e538c881d410>

??URL?????????????????????????????????pull???????????????????????????????????????????????????????????????????????????????????????

???????????URL????????fetch, checkout???????????????????????????????????

???????????????


Tags: language-ja
Persistent error when creating branch
Asked by School-learner:

My udemy tutorial did a bad job by giving poor guidance. Youtube don't have any proper examples. I keep getting this error message. See screenshot. I have tried reinstalling source tree and it persist. Is this by bad design or do i need to install anything else? i have tried different names and it just refuse to work. What's happening?

![error creating branch.JPG](/t5/image/serverpage/image-id/73096i456A8388F3ECE9A9/image-size/large?v=v2&px=999 "error creating branch.JPG")


Answers:
author: Mikael Sandberg
body: Is this your first commit in the repository? Is so, Git will automatically create the master branch for you. Once your repository have at least one commit in it you can create new branches.

comments: author: School-learner
body: Hi Mikael,

Yes, the first commit and push both have error messages. Is this normal? If this is normal, then the error message is questionable. I followed the tutorial in another youtube video. I noticed that after i committed and pushed, the branch was created. So why does the error message appear?


author: School-learner
body: Update: I've tried many more times and suddenly, the error disappeared. I have filed a bug report. I hope this can be investigated. Now sourcetree can create another branch even though my git commands are not complete. Why is this?


author: Mikael Sandberg
body: The error you first saw is expected, Git will not allow you to create a new branch until you have done a commit. The initial commit will create the master branch and once that is done Git will allow you to create a new branch. Branches in Git are just pointers to a commit, so if your repository is empty, there is no commit to point to.

What do you mean with that your git commands are not complete?


author: School-learner
body: Ignore what I stated. I have opened another ticket as it suddenly worked without any reason/ explanation. See the next ticket I opened. It looks more like a bug now.
How do I get a sourcetree license?
Asked by Ian Cornish:

When I try to open sourcetree it tells me that my free trial has expired, and it gives me the option to import a license or create an account. When I try to create an account it gives me an error and won't let me proceed. I have tried to get a license file, but I've been unsuccessful in my attempts to do so. Can anyone help me get a license?


Answers:
author: Ana Retamal
body: Hi Ian, welcome to the Community.

Sourcetree is a free product and doesn't count with a Free trial or a license anymore. Did you download it from [our website](https://www.sourcetreeapp.com/)?

Once you install it, you'll only need to register it using your Atlassian or Bitbucket account, and you'll be good to go, you can use it indefinitely.

Let us know if there's anything else we can do to help.

Best regards,

Ana

comments: author: Ian Cornish
body: Thank you for reaching out. Me company is still using an old version that requires a license and is located on a shared machine. Is there any possible way that I could get a license file so that I am able to bypass that screen?
remote: Invalid username or password
Asked by Alan Gerber:

OAuth is not working and if I change to Basic authentication, it does not accept my credentials, but if I type in Git Commands from the Command Line, my credential work.

Also the Visual Studio plug-in has now started requesting my credentials on each transaction which it did not do before.

The only recent change is that my Local PC network domain was recently migrated to a new name.


Answers:
author: Ana Retamal
body: Hi Alan,

Sounds like something might have got corrupted Within Sourcetree. Can you try [wiping Sourcetree preferences](https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html) and entering your credentials again?

Let us know if this helps you!

Best regards,

Ana

comments: author: tony
body: Hi Ana,

If you are an Atlassian Team member, can you provide the community an answer as to why Atlassian is not supporting Sourcetree anymore. Obviously it is need of critical attention.

Regards,

Tony
Access to Confluence without a license
Asked by David Ar?valo:

Good morning,

I have a question regarding licensing in Confluence. We currently have 1000 users on Jira, and we are adding Confluence.

Is there a way for Jira users to access Confluence or specific spaces without a license? I seem to remember that it is possible but I am not entirely sure and I would like to confirm it. If it can be accessed, what actions could these users take? because I guess they won't be able to create spaces or something like that, just read the documentation.

Thank you and greetings.


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@David Ar?valo](/t5/user/viewprofilepage/user-id/5359500) ,

If you make Confluence spaces public (available for anonymous users), you do not need to have a license to consult the content. You can then adjust the permissions given to anonymous users (can them comment? can they add pages?). Check out this page for more details:

<https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/>

Keep in mind that public spaces are accessible on the internet.

comments: author: Daniel M.
body: Hey [@David Ar?valo](/t5/user/viewprofilepage/user-id/5359500)

Along with this option, if you are under a **Premium subscription** to Jira or Confluence, you can add an [**IP Allowlist**](https://support.atlassian.com/security-and-access-policies/docs/specify-ip-addresses-for-product-access/) to allow only certain IPs to access your content. Using both tools together is really helpful for these types of situations.

Regards!


author: Jack Brickey
body: There are two options to consider: anonymous or guest. Have a look at this article - [granting-unlicensed-internal-access-to-confluence-cloud](https://confluence.atlassian.com/confkb/granting-unlicensed-internal-access-to-confluence-cloud-1209869865.html)


Tags: cloud

confluence-administration

confluence-cloud
remove users
Asked by muddureddy.jahnavi:

how to remove duplicate users from a user list in a confluence macro


Answers:
author: Prakash Murugesan
body: [@muddureddy.jahnavi](/t5/user/viewprofilepage/user-id/5413067) Export the user list data from Confluence to a spreadsheet or a text editor where you can manipulate the data more easily. Use built-in functions or scripts in the spreadsheet editor to identify and remove duplicate entries from the user list.Once you have removed the duplicate entries from the user list, update the user list in Confluence by replacing it with the cleansed data


Tags: confluence-data-center

data-center
Thrash option is not visible in the space settings
Asked by Anand Jain:

Hi All,

I accidently deleted the wrong page which I shouldn't.

After deleting it show a pop up that it is thrashed.

I am trying to find the thrash option to restore the page, but can't able to find the thrash option. Can anyone help? Thanks, Anand


Answers:
author: Valeriia_Havrylenko_SaaSJet
body: Hi [@Anand Jain](/t5/user/viewprofilepage/user-id/5318903)   
Do not worry, you can restore the page  

Restore deleted pages {#toc-hId--379290734}
-------------------------------------------

If you're a [space admin](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) you can restore deleted pages back into a space. This is useful if someone accidentally deletes a page and needs to get it back.

To restore a deleted page:

1. Go to the space and select **Space tools** \> **Content Tools** from the bottom of the sidebar
2. Choose **Trash**.
3. Choose  
   **More options** ![](https://confluence.atlassian.com/doc/files/704577869/704577870/2/1517274795952/ellipsis.png)
   \> **Restore**next to the page you wish to restore.

Pages are restored to the root of the space. Head to Space Tools \> Reorder Pages to drag your restored page back into the page hierarchy.   

<https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>

comments: author: Valeriia_Havrylenko_SaaSJet
body: [@Anand Jain](/t5/user/viewprofilepage/user-id/5318903) Please accept my answer if you find it useful   
Thanks!


author: Anand Jain
body: Hi [@Valeriia_Havrylenko_SaaSJet](/t5/user/viewprofilepage/user-id/5162664) ,

Many thanks for your prompt response. Indeed, it helped me.

Thanks for sharing your knowledge and help. Cheers!


author: Valeriia_Havrylenko_SaaSJet
body: [@Anand Jain](/t5/user/viewprofilepage/user-id/5318903) I'm glad to hear that! Have a great day :)


Tags: cloud

confluence-cloud
How-To Upgrade to latest 8.5 Version ?
Asked by Norbert Schlemmer:

Hello,

running Confluence on-premise as hobbyist. My license have expired at Feb 2024. How to proceed to upgrade from version 8.5.5 to latest 8.5.8 ?

Thanks!


Answers:
author: Marc - Devoteam
body: Hi [@Norbert Schlemmer](/t5/user/viewprofilepage/user-id/3792766)

You will need to get a license again, this will be a DC license, you will then be able to update your version.

comments: author: Norbert Schlemmer
body: ... a DC license for $28.000 and 500 users as hobbyist !?


author: Marc - Devoteam
body: Hi [@Norbert Schlemmer](/t5/user/viewprofilepage/user-id/3792766)

Unfortunate Yes.

Or move to Cloud, Atlassian has notified all it's licensed clients for more than a year that the server version would be deprecated on Feb 2024 and no upgrades or support will be given.

See your option also here; <https://www.atlassian.com/migration/assess/journey-to-cloud>


Tags: confluence-data-center

confluence-server

data-center

hobby

licence

on-premise

server
desktop view still on mobile app
Asked by Ritika Ojha:

it is quite difficult to view updates in table format on confluence. Is there a way to make the format compatible to mobile version. Currently we need to scroll to left/right to read the entire update.


Answers:
author: Josh Shepherd
body: It's not a fix exactly, but I often change the page in mobile Chrome into "Desktop View" so I can see the entire table how I expect - I still have to zoom and pan.

Mine's Android, but in Chrome, on the right of the address bar, tap More. Settings.  
Under "Advanced," select Site settings. Desktop site.  
Turn on Desktop site.


Tags: cloud

confluence-cloud

mobile
Can I compile a list for an employees actions they are tagged in across several Confluence spaces
Asked by Miranda Hawkins:

We are using confluence as a project tracker for go-to-market activities where employees will have several different projects(pages) they will be working out of each with different tasks assigned to them. I have two questions:

1. Is there a way to generate a report or go somewhere to see every time I've been assigned a task? So that I can see everything across confluence assigned to me

2. Is there more than one way to assign someone a task? It appears you can only use the task check mark box?


Answers:
author: Marc - Devoteam
body: Hi [@Miranda Hawkins](/t5/user/viewprofilepage/user-id/5474441)

Welcome to the community.

You can also mention people on a task, they will then get a notification. And on their Confluence home, they will see task assigned to them.


author: Shawn Doyle - ReleaseTEAM
body: For your first question, the "Task Report" macro should allow you to see all tasks assigned to you in any or all spaces.

I believe on your second question you are correct, you need to use the task check box to assign a task.


Tags: cloud

confluence-cloud
Is it possible to simply upload a file?
Asked by Nigel Ainscoe:

I can see how I can import a Word document but can't find anywhere I can simply upload a file and store it in its raw format. I was hoping to upload some PDF files.

Am I correct in thinking this is not supported?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: You can drag and drop files into Confluence and it will store it as an attachment.


author: Nigel Ainscoe
body: Ah ha, I've spotted that I can simply insert a file into a page!

comments: author: Matt Palmer
body: Hi Nigel, where did you spot this, as I am in the same boat. Thanks


author: Matt Palmer
body: Iv just dragged and dropped but I had to create an extra page, is there any way to get it to open via a link? but I presume that is only for public portals such as tango etc


author: Nigel Ainscoe
body: Hi Matt,

Create a test page to get the hang of it. Add a table with a couple of columns and a few rows. Place your cursor in one of the table cells and click the "Add image, video, or file" button on the editing ribbon at the top of the page and the Open File dialogue opens. Select your document and you are done. You can right-click and select preview or download to view  

![2024-04-29_23-35-54.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/321202iC1962E4180449248/image-size/large?v=v2&px=999 "2024-04-29_23-35-54.jpg")


author: Matt Palmer
body: Thank you, i will try this :)


Tags: cloud

confluence-cloud
Removing Okta integration from Confluence
Asked by Cale Bouscal:

Hello and thanks in advance.  

We have integrated okta sso with our atlassian subscription (I was not involved and don't know how this was done, those people are gone). I am following guidance online and via AI prompting to find the instructions to remove this, but they all point me to a section of the admin console that doesn't exist (eg: "Admin settings")

Can anyone provide me with current 2024 instructions?  

Thanks again.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Can you just disconnect it? <https://support.atlassian.com/provisioning-users/docs/disconnect-your-identity-provider/>

comments: author: Cale Bouscal
body: I don't see the "View SAML provider" option is my problem


author: Shawn Doyle - ReleaseTEAM
body: Can you confirm you have admin privledges?


author: Cale Bouscal
body: Yes, can confirm.


author: Shawn Doyle - ReleaseTEAM
body: Looks like they changed it to this graphic...

![saml.png](https://community.atlassian.com/t5/image/serverpage/image-id/318451i857E35AE7FA91203/image-size/large?v=v2&px=999 "saml.png")


Tags: atlassian

cloud

confluence-cloud