can not edit confluence page
Asked by itpeopleperformance:

i can not edit confluence pages, it shows this message: **The edition is not available at this time. Try again in a few minutes**

what should i do??

thanks for the support


Answers:
author: Vadim Rutkevich
body: We have also encountered a similar issue which causes errors in our app. Is there any solution or issued bug?

comments: author: Vadim Rutkevich
body: Looks like there is a ticket for this - <https://jira.atlassian.com/browse/CONFSERVER-59196>


author: Yogesh Mude
body: Hi [@itpeopleperformance](/t5/user/viewprofilepage/user-id/1407070),

Can you please see the log file in which you will get the exact reason behind this.

Please refresh the page and try again.

comments: author: itpeopleperformance
body: Hi [@Yogesh Mude](/t5/user/viewprofilepage/user-id/1169678),

This is a extract of the log file:

2018-05-21 16:05:57,513 INFO \[http-nio-8090-exec-6\] \[synchrony.service.http.SynchronyRequestExecutor\] execute Initiating request PUT <http://127.0.0.1:8091/synchrony/v1/data/Synchrony-f215d2b7-0dc4-335f-a267-76877a418c8a/confluence-327857> HTTP/1.1 for 327857  
2018-05-21 16:05:57,519 WARN \[http-nio-8090-exec-6\] \[synchrony.service.http.SynchronyResponseHandler\] failed Synchrony external changes API call returned 500: {"id":"eVPzZvm1NhfUDhDAgnWzMA","message":"Internal Server Error"} content-id: 327857 rev: null ancestor: null merges: {"confVersion":"38","trigger":"limited","type":"external"} generate-rev: true generate-reset: true  
-- space: 720897 \| url: /plugins/editor-loader/editor.action \| page: 327857 \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=327857\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed) \| action: editor  
2018-05-21 16:05:57,521 WARN \[http-nio-8090-exec-6\] \[plugins.synchrony.service.SynchronyContentService\] runRecoveryInTransaction Could not reconcile content for limited. ID: 327857 Caused by: com.atlassian.confluence.plugins.synchrony.model.SynchronyException: UNKNOWN_ERROR  
-- space: 720897 \| url: /plugins/editor-loader/editor.action \| page: 327857 \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=327857\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed) \| action: editor  
2018-05-21 16:05:57,523 WARN \[http-nio-8090-exec-6\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[null\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #938435417)  
-- space: 720897 \| url: /plugins/editor-loader/editor.action \| page: 327857 \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=1234\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed) \| action: editor  
2018-05-21 16:05:57,531 INFO \[http-nio-8090-exec-6\] \[synchrony.service.http.SynchronyRequestExecutor\] execute Initiating request PUT <http://127.0.0.1:8091/synchrony/v1/data/Synchrony-f215d2b7-0dc4-335f-a267-76877a418c8a/confluence-327857> HTTP/1.1 for 327857  
2018-05-21 16:05:57,537 WARN \[http-nio-8090-exec-6\] \[synchrony.service.http.SynchronyResponseHandler\] failed Synchrony external changes API call returned 500: {"id":"IWg8LoRGu67SXtbu0US0Mw","message":"Internal Server Error"} content-id: 327857 rev: null ancestor: null merges: {"confVersion":"38","trigger":"limited","type":"external"} generate-rev: true generate-reset: true  
-- url: /plugins/editor-loader/editor.action \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=1234\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed)  
2018-05-21 16:05:57,540 WARN \[http-nio-8090-exec-6\] \[plugins.synchrony.service.SynchronyContentService\] runRecoveryInTransaction Could not reconcile content for limited. ID: 327857 Caused by: com.atlassian.confluence.plugins.synchrony.model.SynchronyException: UNKNOWN_ERROR  
-- url: /plugins/editor-loader/editor.action \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=1234\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed)  
2018-05-21 16:05:57,541 WARN \[http-nio-8090-exec-6\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:  
-\>\[com.atlassian.confluence.pages.DefaultPageManager.createOrFindDraftFor\]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT (Session #938435417)  
-- url: /plugins/editor-loader/editor.action \| traceId: 922cf04f817dce6f \| userName: it \| referer: [http://1234/pages/viewpage.action?pageId=1234\&editingFailed](http://91.121.176.114:8090/pages/viewpage.action?pageId=327857&editingFailed)


Tags: confluence-server

server