youngmon/atlassian-qna huggingface dataset:
How to build company glossary with Confluence Cloud
Asked by Ivica Koprivnjak:

Hello  

I have found some tutorials for building company glossary with Confluence, but only server add on. I cannot find any add ons / tutorials for building it on a cloud version of Confluence, so my question is, is it possible to build company glossary on the Cloud instance of Confluence? If yes, can I please get some directions?  

Thanks,

Ivica


Answers:
author: Fabio Racobaldo _Herzum_
body: Please take a look to the following ticket <https://jira.atlassian.com/browse/CONFCLOUD-37580>


author: Sandy Johnson
body: Hi Ivica

I have detailed how I maintain my glossary in another answer - <https://community.atlassian.com/t5/Confluence-questions/Glossary-quick-populate/qaq-p/387807>

It uses Excel formulae to build the expandable entrees and answers.

Hope this help.

Thanks, Sandy


author: Peter Eigenschink
body: Hi Ivica,

There is a new glossary add-on for the cloud version of Confluence  
<https://marketplace.atlassian.com/plugins/glossary/cloud/overview>

You can easily manage technical terms in an interactive glossary. While reading a page those terms can automatically be looked up and will be displayed together with their definitions.

Regards  
Peter Eigenschink

comments: author: Stefan Cvetkovic
body: this plugin doesnt work


author: Peter Eigenschink
body: Hi Stefan,

I am sorry that you experienced issues with the add-on.

I would be happy to help you sort those things out. So maybe you could elaborate on what exactly is not working.

Note that there is a [user guide](https://peter-eigenschink.atlassian.net/wiki/spaces/GFCC/pages/6684673/User+Guide) which covers how the add-on works basically. If your specific issue is not addressed there please contact our support, [support@peter-eigenschink.at](mailto:support@peter-eigenschink.at).

Regards  
Peter Eigenschink


author: Luiz Farias
body: Hi Ivica,

For now, there's a feature request in order to make Glossary add-on available for Cloud, as you can see here: <https://jira.atlassian.com/browse/CONF-37580>

The only option, for now, is to vote and comment on this request in order to increase its visibility, since unfortunately, there's no alternative for this add-on in Cloud version.


Tags: cloud

confluence-cloud
Public Page
Asked by Sebastiaan Verhaar:

Can I put a confluence page on Public so people without an account can view it?


Answers:
author: Nic Brough -Adaptavist-
body: Yes, but it's not quite "by page". You have to make the **space** in which the page lives accessible to "anonymous" users.

This means they will be able to see the whole space. When we do this sort of thing, we tend to either

1. have a simple rule that we know which space (or spaces) are totally public, and educate our writers to be fully aware that it's all public
2. Divide a public space up near the root - we have a public page and sub-pages, and then all the other pages in the space are restricted at the top level (restrictions cascading down on to sub-pages)
Script Runner for Confluence output wiki
Asked by Steffen Stamprath:

Hi,

is it possible that the Script Runner for Confluence output wiki format? Or with another plugin?

Or is it possible to create WikiStyleRenderer in the groovy script? Then I can use convertWikiToXHtml().

Thank you!


Answers:
author: Steffen Stamprath
body: I solved the problem with the xhtmlContent.convertWikiToView.


author: Thanos Batagiannis [Adaptavist]
body: Hi Steffen,

Regarding the script runner, could you please be a little bit more specific on what you are trying to achieve ?

regards, Thanos


Tags: scriptrunner
Where is "confluence-administrators" group?
Asked by Marcus Anderson:

*This question is in reference to Atlassian Documentation: [Add users and set permissions](https://confluence.atlassian.com/pages/viewpage.action?pageId=349635148)*

I cannot find the "confluence-administrators" group in JIRA or in confluence. Where is it and how do I add myself to it?

I am a site-admin of JIRA and cannot add users to Confluence.

We are using cloud version of Confluence.

(Documentation assumes that you can find it. No guidance on what to do if it is not there!)


Answers:
author: larry.lowe
body: I also cannot find the "Confluence-Administrators" group, and when i try to create one, it does not show up.

The global permission scheme seems to not use it anymore, and instead just uses "administrators". I'm not sure what to make of it.

comments: author: AnnWorley
body: Hi Larry,

It sounds like you are using Confluence Cloud. That platform only uses the administrators group.

This doc lists the default Cloud groups and what they are for: [Manage groups](https://confluence.atlassian.com/cloud/manage-groups-744721627.html)

Thanks,

Ann


author: larry.lowe
body: Whoa, that's exactly right! I don't know how i missed it, thank you.


author: Alex Vorobiev
body: Ann's answer should be marked as accepted here because it addresses the original question.


author: Nic Brough -Adaptavist-
body: As the doc says, There are a couple of differences between Confluence Cloud and Confluence Server. Your 'users' group may be called 'users' or 'confluence-users', and in Cloud some admin functions are restricted

It's also possible to remove the group, so a previous admin may have done that.


author: Marcus Anderson
body: For the benefit of others, I have found the problem.

The Confluence permissions model is not like Windows AD. It is not cumulative.

I was a member of "confluence-users" and "site-admin". The former was preventing me from having admin access to Confluence. Once I removed myself from "confluence-users", I gained access to the admin options within Confluence.

(I have added "bug" as a label, as I do not know whether this is by design or is a bug.)

comments: author: Nic Brough -Adaptavist-
body: Umm, that's definitely not how it works. I've got site-admin on a client site. I'm in Confluence users and can log in and do user stuff, and do admin stuff. If I remove myself from Confluence users, I remain an admin. I suspect you've changed something else.


author: Alex Vorobiev
body: Marcus' answer does not address the original question - which is where is the confluence-administrators group. The correct answer is elsewhere in the thread - there is no such group in the cloud version, it only exists in the server version.


author: Nic Brough -Adaptavist-
body: You're right, Anne's answer is the most correct one, this one was incorrectly marked right. I've swapped them.


Tags: confluence-cloud

permission
Where did the "Show Changes" link in Confluence go?
Asked by Kristofer:

When editing a page on confluence, there used to be a link right next to the Preview/Edit and Save buttons, called "Show Changes" (or something like that), which let you see a diff between the current state of the page and the state the page will be in after you have pressed Save, which was really useful. That link is now gone, and there is no longer any way for me to view those changes.

My question is whether removing this link is something that Atlassian chose to do, or is it a preference setting that for some reason got switched off in my company? If Atlassian chose to remove the link, why? I miss that function and I would be happy to see it back. If it is a preference setting, how do I turn it on again?


Answers:
author: Rob Woodgate
body: HI Kristofer,

I've not seen or heard of a "Show Changes" (or similar) link, but you may be on an older server version that had it. Have you upgraded recently? Atlassian maintain [release notes](https://confluence.atlassian.com/doc/confluence-release-notes-327.html) for their previous releases, so if no-one else is able to help you, you might find an answer there if you know what version you're on.

(Also, it sounds like you're describing the Preview button functionality. What did this Show Changes link do that was different to the Preview?)

comments: author: Kristofer
body: I'm not describing the Preview button functionality; I still have that button. What it showed was a diff between the current state of the page and the state the page will be in after you have pressed Save. I have updated my question.


author: Rob Woodgate
body: Ah, I see. I've not seen that functionality, although I'm on the cloud version. If no-one else knows the answer then you'll need to either go through the release notes (starting with the version you're on now and working backwards) or put a support ticket in. Atlassian's support teams have always been very knowledgeable and helpful when I've used them in the past, including with questions like this.
Getting system error after installing Confluence server
Asked by shazia parhiar:

Hi

I am trying to use confluence server, i have dowloaded and installed it. It causing me an error at the last step while it says finish updates and opens with system error page on browser. Do I have to login in into Confluence cloud or sign in before using server? While I was using trial of Confluence Server, I have used Cloud of free trial which I got deactivated due to not useful for my system. Is there anything I am doing wrong while Installing it?

Do I need virtual box to use Confluence Server?

I look forward to you.

Thanks

Shazia


Answers:
author: Nic Brough -Adaptavist-
body: Cloud and Server are totally separate systems.

I assume you are trying to run a Confluence server on one of your servers, or maybe even your own machine, which is absolutely fine. Yes, you can run it on a VM, but it's not necessary. It'll run on any machine that runs the right version of java and has enough power to support it. You can forget Cloud for this.

You'll need to read, diagnose and fix the system error you have. If it's not giving you enough information to understand it (quite likely, they can be totally cryptic), then have a look at the log files for more information on what is going wrong.

comments: author: shazia parhiar
body: Thanks a million for your response. I am using "Java 8 updates 31" I do not if it is good to run server. I have tried again to install and open it still getting same error. can you please have a at the following text I am not if that is the problem I am getting.

I am not administor on Laptop I am using user account, Do you think that is stopping me to use server? but I have downloaded and installed it.

```
Caused by: java.lang.IllegalStateException: Spring Application context has not been set	at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)	at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)	at com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:42)	at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)	... 193 more
```

I look forward to you.

Thanks


author: Nic Brough -Adaptavist-
body: That error can be caused by a number of things. Often, your version of java, but there's other causes.

Could you work your way further through the error logs - you should be seeing a number of "caused by" after that line. Might be worth looking at the lines before it as well.


author: shazia parhiar
body: Hi Nic

No this is the only one "Caused by" I got, there is no more as I took above text from very bottom lines. I do not understand what that mean. Can you figure out this error please?

Thanks

Shazia


author: Nic Brough -Adaptavist-
body: Ok, then you're definitely going to have to work upwards through thelog - where do the errors start?


Tags: confluence-administration
Upgrade 5.10 to 6.0.3 breaks authentication...
Asked by Peter Loobuyck:

After upgrading from 5.10 to 6.0x, I can't log on anymore, nor local, nor AD accounts. We are running confluence on an Ubuntu server..

Anyone has any suggestions?


Answers:
author: Peter Loobuyck
body: error in log is '

startActivity No content found or no permission to view content with contentId: 13565953'


author: Peter Loobuyck
body: Since 6.0.4. I can log on, but I can't edit pages. They're all blank even when typing text.


author: Tim Eddelb?ttel
body: Hello Peter, what is the error in atlassian-confluence.log?


Tags: confluence-administration
Changed URL of cloud based confluence
Asked by Compute X:

I already paid for a year of existing confluence , but want to change the URL . I follow instructions here

<https://confluence.atlassian.com/confcloud/migrate-from-confluence-server-to-cloud-724765529.html#MigratefromConfluenceServertoCloud-Step5.ImportthesitecontentintoyourConfluenceCloudsite>.

Imported everything, the only problem is, do I need to repay everything? How can I use what I already paid for the old URL( it would be dropped)?


Answers:
author: Sam Hall
body: I think you can get a refund for your annual subscription if you are within 30 days of payment : <https://www.atlassian.com/licensing/cloud/managing#canceling/downgradingyoursubscription-2>

You could also contact Atlassian direct here: <https://www.atlassian.com/company/contact/purchasing-licensing>


Tags: cloud

confluence-cloud
Edit page restricted?
Asked by thomas loder:

I no longer have Edit permission to the pages (IT NOC) I created, it looks like there's been a restriction set on the Space that is locked all my pages from editing. How can I get Edit access back on my pages?


Answers:
author: Nic Brough -Adaptavist-
body: Start by asking one of the space admins. They can see and change the permissions on the space, and all the restrictions.


Tags: cloud

confluence-cloud
Is it possible to set background colors for sections of a confluence page layout
Asked by peter charles:


Answers:
author: Rob Woodgate
body: Hi Peter,

This can't be done natively in Confluence, but there is a free [Background Colour](https://www.adaptavist.com/doco/display/CFP/Background+Color) macro from Adaptavist that does what you need. Speaking from experience, it works very well.

comments: author: TVFROG42 Q
body: Hi Rob,

honestly 'Background Colour' is not free (!) It's part of the 'Content Formatting For Confluence' Plugin from Adaptavist. There is only a 'free trial' period.


author: Rob Woodgate
body: That's a pity, it used to be free but apparently not now.

*goes off to check spaces where we used it a year ago*


author: Henry Huang
body: I am have the same issue, it is so frustrated. In older version there is much flexible section management with color and different size everything. but now it is bear minimal and very handy caped.

Even worse, there are bunch mom pap shop inserting all kinds of ad try to sale their plugins. This is not an healthy way for confluence to force customer to go to plugin so that they can make more money!!!???


Tags: cloud

confluence-cloud
Staging Server setup for Confluence
Asked by Dale Shanefelt:

After following these instructions: <https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html>

Whenever I tried to access the staging server I am sent to the production server, I have searched for all references to the production server in the home and installation directories on the staging server.

Thoughts?


Answers:
author: Nic Brough -Adaptavist-
body: You say "when I go to staging", but it's unclear what you're doing there. What url are you running staging on, and what happens when you go there?

comments: author: Dale Shanefelt
body: I try to go to [scsmydb2.andrew.cmu.edu/confluence](http://scsmydb2.andrew.cmu.edu/confluence) (top level) and after I get my saml login I wind up at <https://scsmydb4.andrew.cmu.edu/confluence/#all-updates> (the production site)


author: Nic Brough -Adaptavist-
body: Ok, your SAML system is redirecting you incorrectly. That's not really a Confluence thing, although it may have a setting in a file that's incorrect, depending on how the SAML has been done. There's some properties/text files under the installation with names like \*seraph\* that it might be in, but the last SAML thing I used was an add-on and didn't affect them.


Tags: confluence-administration
How to post existing attachment to a space in Confluence ?
Asked by Naseem Ahmed:

I am using the Java API to add a new attachment in the page which I am able to. Now I need to append that already uploaded attachment to that page, so that it can be visible to the user in Page section itself, he doesn't have to go to attachment to view it.

Any help , suggestion would be appreciated? Thanks.


Answers:
author: Betsy Walker {Appfire}
body: If you wanted to go a non-programmatic route, you could use the [Confluence Command Line Interface (CLI)](https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/cloud/overview) to both add an attachment to a page and then modify the page source to include a link to the attachment or display the attachment.

The addAttachment, modifyPage and many more available actions are documented here: <https://bobswift.atlassian.net/wiki/display/CSOAP/Reference>

comments: author: Naseem Ahmed
body: Sorry but the requirement is that I need to post my automation result in the confluence page programmatically.


Tags: cloud

confluence-cloud
use query results as input parameter for a second query
Asked by Michael Lichtenstein:

For example, Our organization wants us to list both all of the epics and user stories for a given feature. To do this I have to write two queries. The first is to list the epics that are part of the feature, which is easy b/c I add a label to each epic that names the feature for which it belongs (labels="feature-abc").

To list all of the user stories, I have to manually enter all of the Epics ("Epic Link" = "Epicname" or "Epic link" = epicname2, etc...)

I want to write a query that takes the results of the query used to pull epics for a feature as input into the query that pulls user stories.


Answers:
author: Walter Buggenhout
body: You can't do this with out of the box functionality in JIRA. There's add-ons that support you to do this with advanced functions, like scriptrunner.

If you have that on your instance, have a look at [this page](https://scriptrunner.adaptavist.com/4.3.10/jira/jql-functions.html) and look for the function **IssuesInEpics**.
Add multiple like buttons to one page
Asked by Michael Hecht:

Hi,

I added some links (documents and webpages) to a confluence page. Now I would like to give the reader the chance to rate each link with a like button, so that all other readers can learn, which link is useful and which is not.

Can I do this? If yes, how?

Thank's in advance

Michael Hecht


Answers:
author: Rob Woodgate
body: Hi Michael,

There's no way to do this with standard Confluence functionality. However, there are a number of [ratings add-ons](https://marketplace.atlassian.com/search?q=rating) that allow people to rate content. One of these should give you what you need.

comments: author: Michael Hecht
body: Thank you, I'll give this a chance.


Tags: like
Cyrillic problem in confluence preview
Asked by Tony Montana:

Cyrillic preblem in confluence preview. Docx, doc, pptx, etc.   
Your cloud confluence have same problems

<br />

Wrong_format_in_preview.png  
[](https://community.atlassian.com/t5/Confluence-questions/Cyrillic-problem-in-confluence-preview/qaq-p/70260?attachment-id=1300){#link_1185e6fd72f10e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11915/1/Wrong_format_in_preview.png){#display_1185e6fd72f10e_0}


Answers:
author: Rob Woodgate
body: Hi Viktar,

I know next to nothing about Cyrillic, but when the preview for Office documents doesn't show characters like this it's because your operating system doesn't recognise the font that was used to create the document.

Add the correct font to your operating system and it should work.


Tags: confluence-administration
Php confluence api
Asked by Sampath Mallidi:

HI,

iam using rest api to get spaces list from confluence using php curl . But iam getting the error .please check my code

$url = "[https://xxxxxxx.atlassian.net/rest/api/space?spaceKey=xxx](https://comakeit.atlassian.net/rest/api/space?spaceKey=SAL)";  

$ch = curl_init();  

$headers = array(  

'Accept: application/json',  

'Authorization: Bearer xxxxxxxxxxxxxxxxxxxxxxxxx' // this is the oauth token  

);  

curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);  

curl_setopt($ch, CURLOPT_VERBOSE, 1);  

curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, 0);  

curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, 0);  

curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);  

curl_setopt($ch, CURLOPT_CUSTOMREQUEST, "GET");  

curl_setopt($ch, CURLOPT_URL, $url);  

$result = curl_exec($ch);  

$ch_error = curl_error($ch);  

if ($ch_error) {  

echo "cURL Error: $ch_error";  

} else {  

echo $result;  

}   

curl_close($ch);

Response is {"error": "Failed to parse Connect Session Auth Token"}


Answers:
author: Nic Brough -Adaptavist-
body: The token is incorrect, you'll need to fix that. It's the Authorisation line, but I can't tell you what's wrong with it as I don't know what php does with it exactly.

comments: author: Sampath Mallidi
body: Replaced my original token with xxxxxx for security purpose . Can you please show me the example on how to use authorisation line ?


author: Nic Brough -Adaptavist-
body: I am sorry, I was not clear. I had assumed the xxx were obscuring the actual data. What I'm trying to say is that there is something wrong with the token in there. I can't tell you whether it's a bad token because I don't know how you've generated, or if it is something php is doing with it that makes it broken for Confluence.


author: abbasalis
body: Hi Sampath, if you have fixes for this issue... Please share... I am also facing the same problem...


author: Alexander Sloan
body: Same issue. The token is definitely fine, it's from my user and I'm a global admin.


Tags: cloud

confluence-cloud
How to hide the "space tools" menu from anonymous users in "confluence cloud"?
Asked by Wendy Podgursky:

Hi there,

How can I hide the "space tools" menu from anonymous users in our implementation of Confluence Cloud?

I've found some content on doing this for Confluence Server implementations, but nothing helpful for cloud.

Help!

Thanks.

WendyP

wendyp@stytch.com


Answers:
author: Sam Hall
body: Hi Wendy,

I haven't worked out how to hide the "Space tools" menu only for anonymous users, but I have a workaround to hide it for **all** users.

In your space, go to "**Space tools" \> "Look and Feel" \> "Sidebar, header and footer"**, put the following in the Sidebar box and save:

` {style}div.space-tools-section{display: none}{style}`

After doing this, you can get back to the "Space tools" menu by manually entering the URL in your browser (replacing ***URL*** with your Cloud address and ***SPACEKEY*** with your space key):

https://***URL*** .atlassian.net/wiki/spaces/viewspacesummary.action?key=***SPACEKEY***

Not exactly what you want, but I hope this is close enough to help you a bit.

Sam

comments: author: Sagar Dubewar
body: Hello Sam,

Was trying this solution for one of my customer facing documentation space. I could not get the **Sidebar** section under the specified location mentioned in the solution above.

Please refer to the screenshot attached for more clearification.

Thanks,![ConfCloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/5311i3262FA61DB697ED9/image-size/large?v=v2&px=999 "ConfCloud.png")


author: Petro Romanchuk
body: Hello [@Sam Hall](/t5/user/viewprofilepage/user-id/781608),  

I use Confluence Cloud and have the same issue as described by [@Sagar Dubewar](/t5/user/viewprofilepage/user-id/1128213). Could you please explain me how did your resolve it?


author: K. Yamamoto
body: Since SPA is enabled, the workaround introduced here is no longer available. Please vote for <https://jira.atlassian.com/browse/CONFCLOUD-57870> if you want an option to hide sidebar from anonymous users.


Tags: cloud

confluence-cloud