youngmon/atlassian-qna huggingface dataset:
Error connecting to server, Import JPG
Asked by Anton Zavaliy:

Hi. Sorry, My English is bad.

I don't understand, I tried to import PNG or JPG in my space and i had success only in 1/10. I every times saw "Error connecting to server". 3 days!

<https://gyazo.com/6067cf7003fb99132337dd5e537dcb3b>


Answers:
author: Rob Woodgate
body: Hi Anton,

5 possible answers:

1. Your browser had a plugin or setting that is causing the problem.
2. Your computer has trouble connecting to the internet.
3. Your network has trouble connecting to the internet.
4. Your ISP is not providing you with a stable internet connection.
5. There is a problem with Confluence Cloud.

Try trouble shooting each problem. If the problem continues, contact Atlassian Support. They'll help you find the problem.

comments: author: Wayne Cochran
body: Answer is 5. (1-4) are fine.


author: AnnWorley
body: Hi Wayne,

Please see: ["Ouch! We can't load the PDF" error message when uploading to Confluence](https://community.atlassian.com/t5/Confluence-questions/quot-Ouch-We-can-t-load-the-PDF-quot-error-message-when/qaq-p/643326)

Thanks,

Ann


Tags: cloud

confluence-cloud
How do you categorize meeting notes beyond the default categorization by date?
Asked by Debbie Spalding:

How do you categorize meeting notes beyond the default categorization by date?


Answers:
author: Sam Hall
body: Hi Debbie,

One option is to use [labels](https://confluence.atlassian.com/confcloud/add-remove-and-search-for-labels-724764874.html) to categorise meeting notes.

Using labels gives you a number of different ways to display/summarise the categorised content. Atlassian [gives some help/info here](https://confluence.atlassian.com/confcloud/display-pages-with-label-macros-724764878.html).

For example, I've added a 'marketing-team-meeting-notes' label to all meetings held by the marketing team. Then I created a 'Marketing Meetings' summary page, using a [Content Report Table Macro](https://confluence.atlassian.com/confcloud/content-report-table-macro-724765181.html) to summarise. The [Content by Label Macro](https://confluence.atlassian.com/confcloud/content-by-label-macro-724765178.html) could also work for this.

This isn't the only method, but is something that has worked for me in the past. I hope it might be helpful to you.

If you want to provide a few more details on what sort of categorisation you have in mind, it might help me or others to provide more suggestions.

Sam

comments: author: Debbie Spalding
body: Thank you, Sam. I just tried the both of those macros, and they look like they could serve my purpose. However, I'm having trouble with them recognizing the label. It looks like this is an ongoing issue (<https://answers.atlassian.com/questions/189476>). I've requested a re-index to see if that solves the problem.


author: Sam Hall
body: Hi Debbie. I'm glad to help, but it's a shame you have that issue. I haven't experienced that. Out of interest, what version of Confluence do you have? I am using Confluence Cloud.
stepshot
Asked by Jedi Cordova:

I tried downloading *StepShot for Confluence*add-on (free version) and I can't get it to run on my computer. When I click the downloaded add-on nothing happens. What could be the issue and how do I resolve this?


Answers:
author: Sasha Reminnyi
body: Hi Jedi!

Are you trying to download a version from Marketplace? In this case it can be an issue with the marketplace itself.

Sasha from StepShot
Reduce Confluence user count. counting towards user license.
Asked by Shaikh Moiz:

Hello Team,

We have integrated our confluence instance with LDAP.

Currently LDAP is in ready only mode with confluence.

We have one group as ML-Confluence which belongs to LDAP directory.and one internal group as confluence-users.

In Confluence users belonging to both the groups confluence-users and ML-Confluence has Use Confluence permission.

When we are removing any user from ML-Confluence group by updating LDAP to write mode the user gets removed from the same group and license count is reduced.

But when the LDAP is synced after 1 hour the user is again added to ML-confluence group increasing the license count.

Is this a known behavior or we are doing something wrong.

Need immediate help.

--


Answers:
author: Daniel Ponzio
body: Hello Shaikh,

Are you updating Confluence to have a read/write connection to LDAP, and then removing the user from the group through Confluence? Or how was this group membership removed?

This sounds like it could be an issue coming from the permissions your LDAP service user has. For example, it could be that Confluence sends a request to remove the user from this group, but these changes are not reflected in LDAP. As a test, you could try the following:

1. Connect to LDAP directly with the user you use to connect Confluence and LDAP
   1. You can use the native tool to connect to your LDAP server, such as Apache Directory Studio or Active Directory depending on your server type

2. Remove this group membership for that user in LDAP
3. In Confluence, sync the directory again

Please then check if the issue is still there, or if you get any errors when trying to remove the group membership directly through LDAP. If the problem is still there, I would recommend reaching out directly to us through [our support portal](https://support.atlassian.com/customer/servicedesk-portal#Confluence%20Server) and attaching your [support zip](https://confluence.atlassian.com/display/DOC/Troubleshooting+Problems+and+Requesting+Technical+Support#TroubleshootingProblemsandRequestingTechnicalSupport-CreatingaSupportZipFileviatheConfluenceAdministrationConsole) to the ticket so we can review your logs. I hope this helps!

Kind regards,  
Daniel Ponzio \| Atlassian Support

comments: author: Shaikh Moiz
body: Hello Daniel,

Yes we are updating confluence to have read/write connection to LDAP. Followed by updating group membership update within confluence.

As of now we have removed those users from LDAP group directly and the license count is also reduced.

Thanks Daniel, I would definitely try these steps.

Regards,

Moiz.


Tags: confluence-administration

ldap

licence

sync

user-management
no menu pane
Asked by Patrick Kuperus:


Answers:
author: Rodney Hughes
body: Do you mean the left hand navigation pane for all the pages in your Space?

Apart from checking that you are NOT using Internet Explorer which has all sorts of random problems dealing with advanced wiki sites like Confluence (i.e. use Firefox or Chrome or some other fully HTML5 compatible browser) .... you may have inadvertently dragged or clicked the pane closed - just to the left of the search box on the top menu bar you will see a feint square box - click that to un-hide the left navigation pane


Tags: confluence-administration
Zip app for Mac
Asked by Kirsten Erwin:

I'm trying to copy a space from an old instance of Confluence Cloud to a new one. A space with the key already exists so I get an error when I try to import the zip file.

I found an article that said I could edit the exportDescriptor.properties file, and I've done that. However, I'm on a Mac so zipping the file with the built-in zip tool doesn't work. All of the kb articles I've found on Atlassian's site only say to restore the downloaded zip from the trash, but, obviously, that doesn't include my edit. What application can I use on a Mac to zip the edited files so I can import the space to our new Confluence Cloud instance?

Thanks!


Answers:
author: Sam Hall
body: Hi Kirsten,

I was able to do this using the built in Mac zipping function, without needing to find a 3rd party zip app.

For it to work, after editing the *exportDescriptor.properties* file I had to compress the three items ++**inside**++ the "Confluence-space-export...xml" folder, rather than the folder itself:

mac-compress-1.jpg

This creates a file called *Archive.zip* , which (for me at least) imported OK, with the new space key I set in *exportDescriptor.properties*.

mac-compress-2.jpg

Hopefully that will work for you and save you the hassle of finding a different tool.

Sam  
[](https://community.atlassian.com/t5/Confluence-questions/Zip-app-for-Mac/qaq-p/440631?attachment-id=5469){#link_1186239a39c710}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74718/1/mac-compress-1.jpg){#display_1186239a39c710_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Zip-app-for-Mac/qaq-p/440631?attachment-id=5470){#link_1186239a39c710_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/74718/2/mac-compress-2.jpg){#display_1186239a39c710_2}

comments: author: Kirsten Erwin
body: Thanks, Sam! I'll give that a shot today. :smile:


author: Sam Hall
body: Great. I hope it does the trick. If it works out for you, don't forget to use the tick to accept my answer : )


author: Kirsten Erwin
body: Thanks for that tip, too. This was my first submission so I'm quite new to this.

I'm still having problems with the one that I edited, but that's probably user error. It has worked on a space that I didn't edit.

Thanks so much!


Tags: cloud

confluence-cloud
Why the difference in table support for JIRA vs Bitbucket vs Bitbucket Server
Asked by Charles R Honton:

I'm using a pretty simple table markdown:

```
| *Index* | *alias* | | issues | || site_1 | site| shipment_1 | shipment
```

Works great on Confluence. Fails on Bitbucket and Bitbucket Server.

Now I add headers to the table:

```
| *Index* | *alias* | | ------ | ---- | | issues | || site_1 | site| shipment_1 | shipment
```

Confluence adds extra row instead of creating column headers.

Bitbucket creates a pretty lame table (visual style is lacking).

Bitbucket Server still completely fails.


Answers:
author: Nic Brough -Adaptavist-
body: That's bold inside a field, not a header, and the lines are markup for "put a line in"

Try

```
|| Index || alias || | issues | || site_1 | site| shipment_1 | shipment
```

Confluence does this with it:

|    Index    |  alias   |
|-------------|----------|
| issues      |          |
| site_1      | site     |
| shipement_1 | shipment |

I think Bitbucket will do the same


Tags: bitbucket

markdown
JavaScripts Error - Confluence Behind IIS Proxy
Asked by Felix Cen:

Hi,

I have set up Confluence behind an IIS proxy and in somehow there is a JavaScript error on one of the file. We installed the Adds-on RefinedWiki, it's been working on our dev server (no prox), as soon as we install it on the server with proxy, it would fail. The refinedwiki support team thinks that is related to the proxy and probably to the server file size limit.

Do you know where I can check the file size limit set for apache and iis?

Is there any way to disable the batch resource bundling?

Thanks,


Answers:
author: Felix Cen
body: It turned out to be our WAF, it minifies the javascripts, and in somehow it should not be minifying it.


Tags: iis

proxy

theme
I want to sort a table but the sort icons are missing. How do I correct?
Asked by Frank_Spafford:

*This question is in reference to Atlassian Documentation: [Working with Tables](https://confluence.atlassian.com/pages/viewpage.action?pageId=701434777)*

How do I get the sort icons to appear?

Are there certain conditions that prevent a table from being sorted?


Answers:
author: Milo Test
body: They appear when you hover the mouse cursor over the column headers.

comments: author: Frank_Spafford
body: I have the sort working now. The top row had not been marked as a table header, but the text was bold, making this easy to miss.


author: Will Mayo
body: That didnt fix it for me. Other tables sort when the header is enabled, however, one table does not. I tried saving without header enabled, then saving, then enabling header again. Still no luck.

Tried on Chrome and Firefox


author: James Whitby
body: I've seen a number of threads reporting problems with table sorting, but none of them has helped. I have a similar problem - when I create tables they are NOT sortable, and toggling the header row options doesn't help. What is particularly odd is that this used to work (until early 2016). This occurs for brand new tables made using the menu item to insert a table - no excel imports or merged cells. The documentation states simply that tables are sortable - but mine aren't...

Any ideas?

Thanks.

comments: author: James Whitby
body: This seems likely to be due to a change in the behaviour of the browser I usually use (Safari). Works fine under macOS 10.13.2 with Opera, but not Safari.


author: Michael Rudolph
body: In my experience any table containing merged cells is not sortable.

I have opened a [feature request](https://jira.atlassian.com/browse/CONFSERVER-55217) for confluence server to make tables with merged cells sortable. If you are interested in this feature to be implemented, please vote for it.


Tags: cloud

confluence-cloud

table
Ich finde den Papierkorb nicht / Didnt found the trash
Asked by Patrick Scholl:

Hallo,

Ich w?sste gerne mal wo der Papierkorb versteckt ist, sodass ich gel?schte Eintr?ge wiederherstellen kann. Finde den in keinem Men? von Confluence.

Danke im Voraus

Hello,

i am looking for the trash. I didnt find him in the menus of Confluence.

Thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: The trash is done on a space-by-space basis - you should find it in the "space tools"

comments: author: Patrick Scholl
body: The System is in German. And i didnt see the "space tools". Could you describe where i can find it exactly?


author: Nic Brough -Adaptavist-
body: I'm afraid I don't speak enough German to be able to tell you what to look for, but there should be something that translates to "space tools" at the bottom left-hand corner of a page. If you see nothing, then you don't have the space admin rights you need.


author: Patrick Scholl
body: Thanks for helping. It?s solved.


author: Marc Assenmacher
body: How did you solve the problem?


Tags: confluence-administration
example for synchrony - mod_proxy with ajp
Asked by LoewenfelsA:

At the moment I've got a no idea how to get synchrony working with modproxy \& ajp.

Would be nice if there is a example for it, too.


Answers:
author: Erkki_Aalto
body: Now I have it working: The synchrony-proxy is behind an http proxy and everything else is behind an ajp proxy:

ProxyPass /synchrony-proxy <http://localhost:8090/synchrony-proxy>  
\<Location /synchrony-proxy\>  
Require all granted  
RewriteEngine on  
RewriteCond %{HTTP:UPGRADE} \^WebSocket$ \[NC\]  
RewriteCond %{HTTP:CONNECTION} Upgrade$ \[NC\]  
RewriteRule .\* ws://localhost:8090%{REQUEST_URI} \[P\]  
\</Location\>  
ProxyPass / <ajp://localhost:8009/>
How to Sort a Table in Confluence?
Asked by JanaW:

We are on Confluence 5.8.6 and documentation states that in "view mode" there should be sorting capability on each column header, however we don't see that capability. I have set the first row as a column header. What am I doing wrong?


Answers:
author: Milo Test
body: When you hover over a column head, arrows should appear:

image2016-11-10 9:53:8.png

Do you see them on your table?  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-Sort-a-Table-in-Confluence/qaq-p/153199?attachment-id=10796){#link_11862423a2db9e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25550/1/image2016-11-10%209%3A53%3A8.png){#display_11862423a2db9e_0}

comments: author: Rodney Hughes
body: The up/down sort arrows are hard to see ... but even so, just clicking the column name will change the sort order
How long to do Restoring from backup ?
Asked by Andrey Ozerov:

Backup (18Gb)

Database - Oracle 12c,

14Gb Ram in confluence-server


Answers:
author: Nic Brough -Adaptavist-
body: There's no way to do a simple calculation on that. It depends on far too many variables, and almost all of them would have to be vague guesses at how long something might take, which would compound up together to such a vague number, it would be of no real use.

The only way to get a number for an estimate, you need to test it.


Tags: confluence-administration
best way to create a clickable map for space
Asked by Gail Moser:


Answers:
author: Milo Test
body: Depends on what you are trying to accomplish.

* The Page Tree macro creates a clickable list of pages
* The Content by Label macro creates a clickable list of pages
* The Page properties report macro creates a clickable list of pages
* You can create hyperlinks to pages with whatever display text you like
* You can attach or create pictures, icons, or buttons, etc. and link them to pages
* You can create an image map and link sections to pages
Is it possible to use a macro to list restrictions on the page?
Asked by Fleurcat:

We would like the page to clearly display who is allowed to view and who is allowed to edit.


Answers:
author: Rob Woodgate
body: There is no macro that will do this (although someone else might know of one that's available in the Marketplace).

Workaround:

There is a Users macro that displays the members of a group. If you set up View and Edit groups then you could use the Users macro to show those on each page.

However, you'll have to create a new group for every unique set of users.

As an example, if you have 5 pages, and each page has a unique group of users who can view that page, you'll need 5 groups. If each of those pages also has a unique group of users who can edit that page, you'll need another 5 groups as well.

But, if you have 5 pages and the same group of users can view all of them, you'd just need the 1 group (and likewise if the same group of users can edit them all).
how do we show the last updated date/time to show up on a page properties report/
Asked by Bonnie Gier:

I'm looking to create a page properties report that also shows the last updated date/time of the source page.


Answers:
author: Milo Test
body: If you are using Confluence Server, one method would be to add that information to the Page Properties macro using a user macro:

<https://answers.atlassian.com/questions/220437>


Tags: confluence-administration
How do I modify CSS for a single Confluence Cloud page?
Asked by JimmyVanAU:

I'm trying to draft brand guidelines and ideally would like the page to be stylised in the recommended font styling. I'm using Confluence **Cloud** , and have noted that CSS is generally not allowed, according to <https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html>.

However, I have noticed that if I use the default {style} macro and add:

```
body {    font-family: "Open Sans", sans-serif;}.wiki-content, .wiki-content p, .wiki-content table, .wiki-content tr, .wiki-content td, .wiki-content th, .wiki-content ol, .wiki-content ul, .wiki-content li {    font-family: "Open Sans", sans-serif;}h1 {	font-weight: 300;}.monospace {    font-family: "Roboto Mono", monospace;}
```

and at the beginning I import the following font:

https://fonts.googleapis.com/css?family=Open+Sans\|Roboto+Mono, so:

2222.png

and

1111.png

then the preview looks beautiful:

3333.png

As soon as one saves though, it returns back to normal.

4444.png

Does anyone know why this is happening/does anyone know how else to insert CSS?  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-modify-CSS-for-a-single-Confluence-Cloud-page/qaq-p/171872?attachment-id=6046){#link_11862505a873fb}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28688/1/1111.png){#display_11862505a873fb_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-modify-CSS-for-a-single-Confluence-Cloud-page/qaq-p/171872?attachment-id=6047){#link_11862505a873fb_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28688/2/2222.png){#display_11862505a873fb_2}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-modify-CSS-for-a-single-Confluence-Cloud-page/qaq-p/171872?attachment-id=6048){#link_11862505a873fb_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28688/3/3333.png){#display_11862505a873fb_4}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-modify-CSS-for-a-single-Confluence-Cloud-page/qaq-p/171872?attachment-id=6049){#link_11862505a873fb_2}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/28688/4/4444.png){#display_11862505a873fb_6}


Answers:
author: Stephen Deutsch
body: Hi Jimmy,

It appears that the Confluence Macro parser engine converts all quotation marks (") to html quote strings (\&quot;), which aren't read properly by the browser. I tried removing the quotes around all of the font names, and it appeared to work, at least in Chrome. It's not ideal but maybe it will work for you too.

comments: author: JimmyVanAU
body: Works like a charm in both Firefox and Chrome :smile: Thanks!


Tags: cloud

confluence-cloud
Why do Confluence users get error when accessing restricted page?
Asked by Thu Nguyen:

Hi,

I have done 2 tests on a restricted page and got 2 different outcomes.

1) As anonymous user, when I click on the link of restricted page, the log-in page will display.

2) As Confluence user, after logging, I click on the same link of the restricted page, I get the error page.

Can anyone please give me a hint of how to setup the system, so that the won't get the error page when users click on a link of restricted page.

Appreciate your help.

image2016-11-11 10:18:8.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-do-Confluence-users-get-error-when-accessing-restricted-page/qaq-p/189577?attachment-id=9572){#link_1186253b421783}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/31865/1/image2016-11-11%2010%3A18%3A8.png){#display_1186253b421783_0}


Answers:
author: Rob Woodgate
body: If it's a Java error then this is a bug that needs to be reported.

If it's an "access denied" page then that's expected behaviour and can't be changed.

Is it one of those two, or is it a different type of error page?


Tags: confluence-administration
Secure spaces on Confluence
Asked by Stacey Sundarrajan:

I have a space on my company's Confluence site that I want to be secure. I have it locked down so that you must request permission to see it. However, someone ran a SQL query and was able to find data on that secure site. Is it possible to lock it down so that this is not possible?


Answers:
author: Nic Brough -Adaptavist-
body: No. If someone has access to SQL, they can help themselves to all of your data.


Tags: confluence-administration
Is there a way to use task report to only see upcoming tasks?
Asked by Stephanie Willis:

I would like to use the Task Report macro to create a "Past due" section and "Due within the next 2 week" section, and I do not want to see tasks that are due further out than that. How would I accomplish that?


Answers:
author: Rob Woodgate
body: Hi Stephanie,

Short answer: You can't.

Once a task goes past it's due date it is automatically turned red, so that helps you see at a glance what's gone past. But there's no way to dynamically filter by due date.

The default task functionality is quite basic. JIRA is the work management tool and for anything other than basic "to-dos" I think Atlassian would rather you pay for JIRA. However, there are a lot of [task apps in the marketplace](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=tasks) that supercharge tasks and a lot of them are free :smile:.


Tags: cloud

macro

report

task
Can I integrate Confluneces editor in ASP.NET application
Asked by Yogesh Patil:

*This question is in reference to Atlassian Documentation: [Add-ons and Integrations](https://confluence.atlassian.com/pages/viewpage.action?pageId=720410414)*

I looking to make Collaborative editor which i can embed in ASP.NET application.


Answers:
author: Nic Brough -Adaptavist-
body: It's an integral part of Confluence, and the collaboration stuff is layered on top of it. You'd have to work out a way to package that up out of Confluence and add it into your application. It's also written in languages that you'll struggle to run within ASP.NET. So, I'd probably want to say "no"


Tags: documentation