youngmon/atlassian-qna huggingface dataset:
undo change background
Asked by MarkJeronimus:

While browsing through the backgruonds, it often happens to me that I first find one that I think is passable, and later try out another background which turns out to be worse. How can I get the *previous* background back?


Answers:
author: Blair at Atlassian
body: Hi Mark,

Blair here from the Trello team.

I'm afraid there's not currently an option to revert the background selections, but I think it would be cool to see a section for *recently used* or *favorite* backgrounds. :( I would recommend to search for keywords that remind of you of that last background and see if you can locate it again in the selection menu.

I submitted a feature suggestion for expanding the background selection options on your behalf!

comments: author: Michelle Schiffbauer
body: I would also like a way to retrieve a background previously on a Board. I just accidentally changed a background and can't find it again! There are so many more pictures than when we first started with Trello.


author: Karen L
body: yes, it will be better if we can retrieve a prev background picture, or even share within the broad.
Board Visibility
Asked by Seba Bottinelli:

Hi! Is there any chance to share my board (viewer) to all my organization, that can they access without login, just because they have the company domaing xxx@company.com? Thanks in advanced! :)


Answers:
author: Iain Dooley
body: [@Seba Bottinelli](/t5/user/viewprofilepage/user-id/2946013) Nope, you either have to make the board public (so everyone can see it, including being indexed in Google) or add people as members of the board, which means they'll need a Trello account. You can modify permissions so that not everyone can comment, but all members can interact with cards unless they're observers (the Observer feature is only available with business class).

If you have Trello enterprise, you can easily add everyone in the organisation to a team, which means they would have a Trello account (you can also use Single Sign on with Enterprise) and then make the board team viewable.

You need to have at least 20 users to get the enterprise plan.


Tags: dashboard
I can't receive the email to confirm MY email. How do I get this?
Asked by Louis Labovich:

I've opened an account with Trello and they've said they will send me a confirmation email but I've tried "resending it " a thousand times and STILL it does not come. WIthout confirming my email I cannot join any boards.

Please help.


Answers:
author: Iain Dooley
body: [@Louis Labovich](/t5/user/viewprofilepage/user-id/2945905) Probably the email didn't exist the first time it was attempted and thus it's blocked in their system. Email support@trello.com and let them know your email address and that you're not receiving the confirmation.

comments: author: Louis Labovich
body: Thanks for getting back to me. I've emailed them with the issue - hopefully they will sort it out!


Tags: account

email

login
how can i leave a space on the left hand side of my board
Asked by gulcin cetin:

I am left handed and i want to use most important card on the left hand side. It feels like it is stucked there. (i am using a big screen and working on mac) how can i leave a space


Answers:
author: Iain Dooley
body: [@gulcin cetin](/t5/user/viewprofilepage/user-id/2944932) you can create empty lists to the left of that list to push the list containing your most important card over to the right.

comments: author: gulcin cetin
body: thanx, i did it but it is not the same. :)


Tags: board
How can I delete/close a board opened by a person who is not working at my company anymore?
Asked by Alan Fins:

Two of past members of the team are not working at my company anymore. They opened some boards which I want to close/delete from the team. How can I do that? Thank you!


Answers:
author: Iain Dooley
body: [@Alan Fins](/t5/user/viewprofilepage/user-id/2944423) If you're not the admin of the boards, you can't delete them but if you're the admin of the team you can remove them from the team, and leave the boards which for all intents and purposes is the same thing.
Trello - Export Comments
Asked by First Column:

Is it possible to export comments from Trello?


Answers:
author: Iain Dooley
body: [@First Column](/t5/user/viewprofilepage/user-id/2944361) I posted this example API code using Trellinator yesterday for someone who wanted to export comments:

<https://gist.github.com/iaindooley/e70de08be81152c229b2a47d1117e028>

This code will take all comments and put them in a Google sheet with a link back to the card, and the member and date/time the comment was made.

You can see how to set up Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Trello private
Asked by Juliana Brito:

Hello, good morning Trello :)

I am from a cosmetics company and we use the Trello for manage Projects. Have a question: After the month April, use frames ever created by a team or we will only be able to consult the data already in Trello?

Because we know that the amount of frames is limited and makes it impossible to use all the features of the tool.

Thanks!


Answers:
author: Iain Dooley
body: [@Juliana Brito](/t5/user/viewprofilepage/user-id/2943761) You won't lose access to any boards that already exist, and until 1 May you can add 10 more boards to a free team. After that date, you will not be able to add any more boards to free teams with more than 10 boards.

You can add as many personal boards as you want, and invite as many members as you want to those boards, and you can create as many free teams as you want and add up to 10 boards to each of them.
Butler not working
Asked by michelle.grech:

Is anyone else having an issue with butler today? Mine isnt working this morning and neither is all of my teams. Telling me there is an issue loading commands/rules and none of my rules are working.


Answers:
author: Iain Dooley
body: [@michelle.grech](/t5/user/viewprofilepage/user-id/2942204) I just created a new rule and it ran correctly, are you still seeing the issue? May have been a temporary problem ...

comments: author: michelle.grech
body: Seems it was a temporary glitch as they were making updates. its now working correctly.


author: Ivan Teece
body: I am having issues but with my quota, It seems I've hit it. I would have imagined being a gold user there wouldn't be a limit :(

comments: author: Iain Dooley
body: [@Ivan Teece](/t5/user/viewprofilepage/user-id/2943806) the only plan with unlimited command runs is Enterprise:

<https://trello.com/en-AU/pricing>


author: Iain Dooley
body: [@Ivan Teece](/t5/user/viewprofilepage/user-id/2943806) If you know how to code you can use Trellinator to do all the same things Butler does but with Google Apps Script:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

It's nowhere near as user friendly though :)
Can no longer highlight/select text in card comments on Trello desktop app?
Asked by Andy Sun:

Ever since roughly 2 days ago, I'm no longer able to highlight or select text in comments for copying on any cards in the desktop app for Windows.

Things still work as normal when accessing the web version of Trello, but this is a major inconvenience having to look through dozens of tabs in my browser compared to having a dedicated window which I can access directly.

This has happened across 3 separate (and different model) PCs so I'm fairly certain it's not an isolate instance of some bad configuration. I've attempted resetting and reinstalling all instances of the app but to no avail.

This also does not seem to be affecting Mac installations as colleagues of mine with Macs do not seem to be experiencing the same issue.


Answers:
author: MG Ayoub
body: Update [@Andy Sun](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2937834) [@Iain Dooley](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1416112) I've uninstalled and reinstall the desktop app, and it works fine now.


author: MG Ayoub
body: [@Andy Sun](/t5/user/viewprofilepage/user-id/2937834) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) I have the exact same problem and can't figure out why. I have a Mac. Did you try uninstall and reinstall the app?


author: Iain Dooley
body: [@Andy Sun](/t5/user/viewprofilepage/user-id/2937834) I have the same problem, I've got an open support ticket with Trello. I'll make a note of this topic and report back when I have more news from them.

comments: author: Iain Dooley
body: The latest Desktop app fixes the issue.
All comments from all trello cards
Asked by Wayne Mery:

In order to audit a board, I need a method to ++view all comments from all trello cards without clicking each individual card. A flat view of all comments if you will++

How can this be done?


Answers:
author: Iain Dooley
body: [@Wayne Mery](/t5/user/viewprofilepage/user-id/2938832) you need to do this with the API. This Trellinator function will dump all comments from all cards on a board, including a link to the card, into a Google Sheet:

<https://gist.github.com/iaindooley/e70de08be81152c229b2a47d1117e028>

You can see how to set up Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

Note that this function won't get "triggered" any way, you'd just run it manually from the script editor. If you wanted, you could run it daily, and you could install it on multiple boards for example.
Not receiving confirmation email from Trello
Asked by Lucy Rennick:

I've just started at a new organisation, and they've added me to their Trello boards using my company email address. I can login to my inbox and receive emails fine, but there's nothing coming in from Trello enabling me to confirm my address. I've hit that 'Resend Email' button a million times!

I've used Trello before with a different email address, but there's nothing landing in that inbox either. When I try to merge my two accounts (i.e add my new company email as my 'Primary email' I'm told I can't because the email 'already exists.'

Help, pls!


Answers:
author: Iain Dooley
body: [@Lucy Rennick](/t5/user/viewprofilepage/user-id/2934014) probably they created the account before the email existed, then the system attempted to send the confirmation and it bounced, then they created the email, but now because it bounced their email system (probably Sendgrid) has that email flagged as not existing and is not attempting to deliver to it to protect their deliverability.

Just email support@trello.com and they'll remove the block
How can I create a "master"/aggregate list for school?
Asked by Patrick Glaze:

Hi all!

I am completely brand new to the community as of today! I'm currently a student and stumbled across this community and am trying to use Trello for my school assignments/important dates/to-do.

So far I have a separate board for each class and a starred board for a combined list of all classes and potentially other non scholastic things I need to do, with applicable due dates.

* Is it possible to copy all of my assignments/tasks over into the master board?
  * Would it just be easier to manually enter all cards on one board? Can I color-code individual tasks to correspond with the class?
* When one is moved from an identical category to anther if it will follow on both boards (Such as Assignments ----\>Ask prof for help, or Assignments ----\>In progress categories I have across all boards)
* When I delete/archive a card (such as finishing an assignment) will it also remove the corresponding card on the other board
* Am I misusing the product? Is there a more efficient way to do this?

Sorry, realized I typed a narrative!

Thanks in advance!


Answers:
author: Iain Dooley
body: [@Patrick Glaze](/t5/user/viewprofilepage/user-id/2933806) my recommendation would be to put everything on one board and use lists and labels to differentiate between classes and states.

For example if you have lists that designate that something is waiting to be processed or whether you've started working on it, then label cards with class names, you can quickly and easily filter to see all card for a particular class, then you can also enable the Calendar power up and quickly switch to the calendar view to see things that are due in the next month.

As soon as you go beyond a single board, you start to need more complicated solutions that aren't very well suited to your use case.
How to reorder/move a Team
Asked by H. Dean Hua:

Is there a way to reorder my teams? I want to move one further up so I don't have to scroll down to access it all the time.


Answers:
author: Iain Dooley
body: [@H. Dean Hua](/t5/user/viewprofilepage/user-id/2933587) they're just ordered alphabetically, so you can just name them like "1. Team Name", "2. Other Team Name" and so on

comments: author: H. Dean Hua
body: Does the Personal Board need to stay on top though? Seems like that's the default board and I have no need for it. And there's no way to delete it either


author: Iain Dooley
body: [@H. Dean Hua](/t5/user/viewprofilepage/user-id/2933587) The personal boards section is always at the top but you don't have to have any boards there.
How can I open more than 10 boards at the time?
Asked by Kike:

My team needs to see, change and update 25 different boards.


Answers:
author: Iain Dooley
body: [@Kike](/t5/user/viewprofilepage/user-id/2933208) you can add people on your team to any number of boards, you only pay for members of a business class team or multi-board guests inside a business class team.

You can quite happily create 1000 boards, don't add them to a team, and then add as many members as you want to each of those boards

comments: author: Kike
body: I see...very useful you answer!

Thanks!
Help deciphering business plan and team members
Asked by Spun Compass:

I am using Trello as a resource to train and provide resources to my team of over 200 women. They do not need to have admin access, just the ability to view the power ups, copy boards to their own personal boards, and download attachments. Paying per user is not an option. We are individual business owners, they are not employees, and they may not even know if they want Trello themselves before accessing the material. I am extremely confused by how the setup operates and am frustrated that I cannot talk to someone on the phone because I am trying to get it up and running tonight and now am not even sure if it will be usable. Can anyone help?


Answers:
author: Iain Dooley
body: [@Spun Compass](/t5/user/viewprofilepage/user-id/2932958) You will only pay for team members or multi-board guests inside a team that has been upgraded to Business class.

If you have people as members of more than one board, and those boards are in teams that are Business Class, you will pay for those members.

If you invite people to be members of your team and that team is Business Class, you'll pay for those members.

If you create a bunch of boards in a Business Class team with more than 1 power up and each member is only invited to one board (you can invite as many as you wish to any of your boards, but invite each of those people only to one board within your team each) then you won't pay for those members.

Those members won't pay for Trello unless they also upgrade one of their teams to Business Class.
How can i rename a Trello board?
Asked by Jill Hendrix:

All the directions I've seen online no longer seem to work. Did something change with the new 10-board limit?


Answers:
author: Manon Soubies-Camy
body: Hello [@Jill Hendrix](/t5/user/viewprofilepage/user-id/2931208)

It works on my end when I click on the board's name:

![rename-board.png](https://community.atlassian.com/t5/image/serverpage/image-id/49602iBFD995FBD7EB0FF9/image-size/large?v=v2&px=999 "rename-board.png")

Are you a board admin?

Hope this helps,

- Manon

comments: author: Jill Hendrix
body: Doh! I think I created this board when another employee had been using my computer and I didn't notice I was still logged in as them. Thanks!
How can I pay by my time? When I try to pay I just can pay by myself.
Asked by Silmar da Silva Sendin:

How can I pay by my time? When I try to pay I just can pay by myself.

There is a link to pay by 12 people?


Answers:
author: Iain Dooley
body: [@Silmar da Silva Sendin](/t5/user/viewprofilepage/user-id/2929837) I assume you mean "team" rather than "time".

If you would like to pay for a team of people, then you will need to upgrade a team to Business Class, rather than having individuals on the Gold plan.

If you have more than about 20 people you can also get Trello enterprise:

<https://trello.com/en-AU/pricing>
Where is the Gmail link in a card created through the Trello Gmail add-on?
Asked by Nathaniel Renfree:

I've been using the Trello add-on for Gmail to turn emails into cards on my Trello board, and the add-on gives the option to add the Gmail link. I'm assuming this means that it should be creating a link in the Trello card that brings me back to that specific email in my Gmail, but I can't find this link on any card. I see links for specific email addresses associated with the email, but no link for that email. Am I missing something, or did I misunderstand what that "add Gmail link" function is on the add-on?

Thanks in advance.


Answers:
author: Iain Dooley
body: [@Nathaniel Renfree](/t5/user/viewprofilepage/user-id/2558758) I just installed the Trello for Gmail add-on to test this out:

<https://help.trello.com/article/1120-trello-for-gmail-add-on>

Is that the one you are working with? I can't see anywhere that it gives the option to add a Gmail link, can you do a screenshot?

comments: author: Nathaniel Renfree
body: ![Trell Gmail Add-On Screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/49714iB5A42A0BD2DBE68F/image-size/large?v=v2&px=999 "Trell Gmail Add-On Screenshot.png")Here's a screenshot of the Trello Gmail Add-on I have in my Gmail. The Trello icon is up by the toolbar with the other Gmail tool options. When clicked, I have other options of how to set up the card, including the "Add Gmail link".


author: Iain Dooley
body: [@Nathaniel Renfree](/t5/user/viewprofilepage/user-id/2558758) hmmm that looks like a different Trello to Gmail plugin other than the one that Trello themselves have released. The interface you've got there looks completely different from the one I see when I install it. Either that or you have some previous version, which may suggest why the link has stopped working.

Where do you go if you click that "Help" link at the top of the interface? Do you go to Trello or some other developer website?

I also built a Gmail integration that allows you to use Trello as a Gmail client, and every card has a link back to Gmail on it:

<https://trello.com/integrations/#benkoboard>


author: Nathaniel Renfree
body: Well, maybe that's the issue. I installed that add-on right after I first got started with Trello, and I guess just assumed it was a Trello-created add-on rather than third party. When I clicked on the help link it took me to this public Trello board: <https://trello.com/b/CGU9BYgd/gmail-to-trello-extension>

I'd really like the ability to have the link that takes me back to the original Gmail email that was turned into the card. I'll go check yours out.

Thanks for your help on this!


Tags: app

gmail
How to create multiple confluence pages from a JIRA filter?
Asked by Ricardo van der Laan:

I would like to create multiple Confluence pages from a certain JIRA filter so I can have documentation for each JIRA issue and having a similar structure on Confluence side.

So, if I have the following filter result (structured to show how I want to create my Confluence pages):

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/149028i05FC59FEBFB65648/image-size/large?v=v2&px=999 "Untitled.png")

Is there a way to create the above structure in Confluence from already created JIRA and their respective epics and labels as parents to look as follows?

* Label = Iteration 1
  * Epic 1
    * JIRA-1
    * JIRA-2
  * Epic 2
    * JIRA-3
  * Epic 3
    * JIRA-4
    * JIRA-5
* Label = Iteration 2
  * Epic 1
    * JIRA-6
    * JIRA-7
  * Epic 3
    * JIRA-8
    * JIRA-9

Observations:

* Each of the bullet above would be a page in Confluence, structured as shown (Label as parent, Epic as level 1 child, and JIRA as level 2 child).
* Label and Epic could be any other field from JIRA that would not change so easily (Sprint, Fix Version, Build, etc.).
* I am aware that Label should not be used to store iteration/sprint number but, just wanted to make sure that what I am asking could help other users as well.

Thanks in advance!


Answers:
author: Fabian Lim
body: Hi [@Ricardo van der Laan](/t5/user/viewprofilepage/user-id/4454431)

I would suggest that you use the eazybi reporting plugin to build the report and then add it to the page via the eazybi macro.

How to build the report: <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Reporting-EazyBI-on-Epics-child-issues/qaq-p/928747>

Adding the jira macro: <https://docs.eazybi.com/eazybiconfluence/publish-reports/eazybi-macros-in-confluence-pages>

Regards


Tags: cloud

confluence-cloud

documentation

filter

jira
Can Jira Software be substituted for Confluence?
Asked by Administrador de Jira GA:

I have a 10-user license and I want to know if Jira Software can be replaced by Confluence in my next renewal, since Jira Softwere appears free in my billing


Answers:
author: G subramanyam
body: Hi [@Administrador de Jira GA](/t5/user/viewprofilepage/user-id/3950731) welcome to the Atlassian community. Happy Sunday.

When you opt for an Atlassian product, it will ask to link or choose an add-on product. The second Atlassian software still remains free as per the product free tier features-number of users(agents)-level of license.

As their are new products being offered/ launched/ end of sales for new server licenses etc. I would suggest, check this [Jira licensing](https://www.atlassian.com/licensing/jira-software) page for information and contact the team.

Stay safe and stay healthy.

comments: author: Administrador de Jira GA
body: Thanks


Tags: cloud

confluence-cloud
Task Report Macro a column for created date
Asked by Olga Mihaevich:

The question is about Task Report Macro:

How can I add another column for date when this action item was created? Based on the fact that there is a filter 'created date from' it might be reasonable that I can I add this created date as a column to the macro. But I couldn't find how to do this. Please recommend


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Olga Mihaevich](/t5/user/viewprofilepage/user-id/4453164) ,

It seems that the macro allows to display only the following columns (it is written into the macro body): description, duedate, assignee, location, completedate, and labels.

comments: author: Olga Mihaevich
body: It's very sad. Especially considering that there is already existing filter by Created Date from available. For the pages which includes meeting notes from recurrent meetings it would be very-very beneficial.


author: Greg Gangitano
body: I'd line Created by: column too


Tags: cloud

confluence-cloud