youngmon/atlassian-qna huggingface dataset:
Exclude projects from Backup (Confluence and Jira)
Asked by patrick-schneider-bht:

Hi everyone,

we are working on customer projects with our customer together in Confluence and Jira.

No we want to migrate all customer data from our instance to a new instance for the customer itself. Our first approach would be to export Confluence and Jira both respectively completely, and then import the two cloud backups to a new instance (because we also want to retain all workflows, issue types and so forth - single project backup is not an option there I think).

The problem would be that then ALL project data would be imported, also all projects that are classified to this one customer, so the question is, can we somehow exclude our internal projects from the Jira and Confluence backup?


Answers:
author: Nic Brough -Adaptavist-
body: The backups do what you expect from a backup - they back up everything.

If you want a partial migration, you'll need a different approach - the JCMA, CCMA, project configurator etc, all enable partial moves rather than having to do everything.

comments: author: patrick-schneider-bht
body: But JCMA and CCMA are not available for Cloud to Cloud?

How would one then approach to move a Jira project from one Cloudn instance to another and retain all workflows, issue types etc.?

Thanks for your answer so far!


author: patrick-schneider-bht
body: A subquestion would be how this could be done programatically via API?


Tags: cloud

confluence-cloud

jira

jira-cloud
Facing issue on profile picture syncing with Employee Central and Confluence Profile Picture
Asked by Sangram Nayak:

Hi Team,

I have created our own employee central for all employees.

So the employee has changed her profile picture, The profile picture has changed but If we search that user in the search box its not updating the exact with Confluence Profile Picture.

Could you please guide on this one to fix asap?

PFA screen shot below

![Confluence_Profiel_Pic_Issue.JPG](/t5/image/serverpage/image-id/204201i91F5A17CFD9AA65C/image-size/large?v=v2&px=999 "Confluence_Profiel_Pic_Issue.JPG")


Answers:
author: Srinatha T
body: Hi [@Sangram Nayak](/t5/user/viewprofilepage/user-id/4513557) ,

Welcome to Atlassian community.

I think the old pictured is still in the cache and hence its showing the old one. Could you please clear browser cached once and check?

if that does not help try clearing the cache of Confluence, to force a refresh.

\*\* General Configuration \> Cache Management  
\*\* Select Flush all at the bottom of the page

I hope the above info helps. Have a good weekend.

Thanks,

Srinath T


Tags: confluence-server

server
confluence rest api "user-profile/1.0/{userKey}/avatar/upload" error
Asked by Tyler Zhou:

Hi everyone:

I'm using the congluence rest API to update users' avatars, but it returns 500 errors. I guess need to pass in the avatar file, but I don't know what parameters to use

![222.png](https://community.atlassian.com/t5/image/serverpage/image-id/204185i42FC07A95AF052C2/image-size/large?v=v2&px=999 "222.png")


Answers:
author: aorlov
body: Hi [@Tyler Zhou](/t5/user/viewprofilepage/user-id/4567536) . It's hard to say because it is the private REST API. I can see it on your screenshot and I couldn't find any documentation. Are you really need to use private REST API? It can be changed in any time.

Kind regards


Tags: confluence-server

server
Making table rows white
Asked by Floris de Vries:

Hi,

I am editing tables with text, but the top 3 rows are grey and I cant make them white. I think it has something to do with the table header option but no effect there if I click it.

Grt Floris


Answers:
author: Srinatha T
body: Hi [@Floris de Vries](/t5/user/viewprofilepage/user-id/4977861) ,

Welcome to Atlassian community .

Have you tried using the "Change cell color " option. Try that and it should work.

![Screenshot 2022-07-01 at 9.35.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/204258iB56D8D25941A05BC/image-size/large?v=v2&px=999 "Screenshot 2022-07-01 at 9.35.07 PM.png")

I hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: Floris de Vries
body: No that doesn't help, 'White' isnt an option in the palet, Its only anoption to choose 'no colour' which is usually white, but not if confluence sees a line as a header, then 'no colour' is grey. Problem is confluence sees three top lines as headers and I cant swith it of via the option to turn of the header so I have to delete the table and bult a new one.

So it doesnt help


author: Christopher Olberding
body: I think you were right - I've done the same things when I make a table with a single row and then add rows. I messed around with the 'heading row' button and got the gray bg to only apply to the top row.


author: Derek Alex
body: Hmm, no answer to this issue ?


Tags: cloud

confluence-cloud
Migration issues after the fact "content_procedure_for_denormalised_permissions does not exist"
Asked by Chris T:

I am having the issue outlined here: <https://confluence.atlassian.com/confkb/confluence-mysql-database-migration-causes-content_procedure_for_denormalised_permissions-does-not-exist-error-1072474724.html>

The only problem is this is the first time I am editing a page since the migration and I have no way to get back on the old server to do a backup with routines included. Is there a way to fix this by restoring the procedures manually with SQL statements?

Thanks in advance.


Answers:
author: Benjamin
body: HI [@Chris T](/t5/user/viewprofilepage/user-id/704233) ,

No. You need those procedures in there. You might want to check with Atlassian support to see if they can get you the exact insert statements for those unless someone else here has the procedures on handy.

-Ben

comments: author: Chris T
body: Apparently they do not provide support for the standard license any longer. Looks like I may be out of luck unless they are generic procedures. If they are, I can do a fresh install and grab them from there possible.


Tags: confluence-server

server
Ordering headers in Jira Charts Macro
Asked by Skye Kraemer:

Hi,  

I'm wondering if it's possible to order the headers in the Jira Charts Macro (Two Dimensional). I would like to reorder the custom field "Reporting Status", it appears to be ordered alphabetically by default, see below:  

*** ** * ** ***

![Chart Macro.png](/t5/image/serverpage/image-id/204152i2FB7C78DF78B0D13/image-size/large?v=v2&px=999 "Chart Macro.png")

Any advice on this would be greatly appreciated.

Thanks,  
Skye


Answers:
author: Brant Schroeder
body: [@Skye Kraemer](/t5/user/viewprofilepage/user-id/4694894) Welcome to the Atlassian community

Unfortunately there is no way to change the order of the items in either dimension.


Tags: cloud

confluence-cloud
Writing text below a table at the bottom of an expand block
Asked by Paul Zhang:

How do I write text below a table that's at a bottom of an expand?

What I'd like to do is click on the right side of the table and have a cursor appear there and then press enter.![annoying-confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/204150i125085C1D708BA07/image-size/large?v=v2&px=999 "annoying-confluence.PNG")


Answers:
author: Jessica
body: Hi, Paul  

Welcome to the Atlassian Community!  

If you want to add the text below the table but add the content inside the expand yet, you can click on the **last cell** of your table, at the **right** side.  
After that, with the **right arrow of your keyboard** , click it on it once, to select the table and twice will place the cursor at the **end of the table** (still on the **right** side).  
When you get there, you can **press** **enter** , it will allow you to insert text below the table, but still **inside** the **expand** **macro** .  

If your goal is to add text **outside** the **expand** **macro** , you would need to repeat this operation and click on the **right** **arrow** of your **keyboard** , but **press** until the **cursor** **appears** on the **right** **side** of the **expand** **macro** , instead of the table. It takes **four** right arrow clicks to get there.  

Additionally, you can add an extra line/space when inside the expand macro, go back to the first line, add the table and automatically you will have the line to enter the text directly, without having to navigate with the arrow key +enter to insert the text below the table.  

Hope that helps!   
Jessica

comments: author: Philip Vassilev
body: It helped me! Thank you both :)


Tags: cloud

confluence-cloud
Can't filter query on label? How to specify label....?
Asked by Ian Cooper:

Im trying to do a simple search with CQL. I have confirmed I have just one confluence page with the label "dnr_pirate_keyword". However, when I specify this label as a filter, it doesn't actually filter any of the results. I only get results that match the text search piece of my CQL query, regardless of label.... lots of results...

I have tried some different syntax, but can't get the filter to work.... The text search does work, however... So it's a bit odd.

I can't event get this simplified query to filter down results (I get numerous pages in response).

**cql = "space.key={} and (label = \\"dnr_pirate_keyword\\")".format(space)**

-----LABEL-----

**dnr_pirate_keyword**

-------FULL CODE SNIPPET--------  
import os  
from atlassian import Confluence

CONFLUENCE_TOKEN = os.environ.get("CONFLUENCE_TOKEN")

confluence = Confluence(  
url='<https://expel-io.atlassian.net>',  
username="ian.cooper@expel.io",  
password=CONFLUENCE_TOKEN,  
cloud=True)

<br />

if confluence.page_exists("DNR", "Internal product FAQs"):  
print("page exists")  
else:  
print("page not found")

WORD = "Lacework"

def search_word(word):  
"""  
Get all found pages with order by created date  
:param word:  
:return: json answer  
"""  
cql = "siteSearch \~ {} order by created".format(word)  
answers = confluence.cql(cql)  
for answer in answers.get("results"):  
print(answer)

<br />

def search_word_in_space(space, word):  
"""  
Get all found pages with order by created date  
:param space  
:param word:  
:return: json answer  
"""  
#cql = "space.key={} and (text \~ DNRPIRATE_KEYWORD) and (text \~ {})".format(space, word)  
cql = "space.key={} and (label = \\"dnr_pirate_keyword\\") and (text \~ {})".format(space, word)  
answers = confluence.cql(cql, expand="space,body.view")  
for answer in answers.get("results"):  
print(answer)

<br />

if __name__ == "__main__":  
search_word(word=WORD)  
search_word_in_space(space="TST", word=WORD)


Answers:
author: Ian Cooper
body: Disregard, I was conflating the two responses from my functions

comments: author: Joe Bloggs
body: Did the expansion work for you? I don't seem to be able to get the expansion as would be expected with get_page for example  
answers = confluence.cql(cql, expand="space,body.view")


Tags: cloud

confluence-cloud
If i put a user in more than one group does it use more than one license for that user?
Asked by Patricia Oakey:

If i put a user in more than one group does it use more than one license for that user?


Answers:
author: Mayur Jadhav
body: Hi [@Patricia Oakey](/t5/user/viewprofilepage/user-id/4762933) ,

Welcome to the Atlassian Community!!

As [@Mykenna Cepek](/t5/user/viewprofilepage/user-id/3527113) said It would count single license per user regardless of of how many groups you can create and add user to the group.

for example you can add "A" user in multiple groups.

Cheers,  
Mayur

comments: author: Patricia Oakey
body: Thank you


author: Mykenna Cepek
body: No. One license is used for each ACTIVE user in your instance, regardless of how many groups or teams or roles that user is configured for.

Note that you can deactivate users (without deleting them) to bring your licensed user count down. Deactivating them leaves their data in the system, without costing you a license seat.


Tags: cloud

confluence-cloud
Reflecting template updates/changes in pages
Asked by Briana Gutierrez:

A template we use was updated and we want a page recently created with that template to reflect those changes, can this be done and how? thx!


Answers:
author: Andy Gladstone
body: [@Briana Gutierrez](/t5/user/viewprofilepage/user-id/4978153) Welcome to the Community.   

I am moving this question to the Confluence discussion space. This space is reserved for articles, discussions and questions about the Atlassian add on application Questions for Confluence.   

Before I do that, the answer to this question is that you cannot apply changes to a template retroactively to a page created from the template. Once you publish the page it is no longer connected to the template file. The only way to take the existing content and have it updated to the new template format would be to create a new page from the updated template and then copy and paste the content from the original page into the new page.   

Best of luck!

comments: author: Andy Gladstone
body: [@Briana Gutierrez](/t5/user/viewprofilepage/user-id/4978153) if my answer helped you, kindly mark it as accepted so others looking for similar issues/solutions can find it. Thank you!


Tags: cloud
Macros creation: multiple excerpts, an option?
Asked by Wig Shire:

Hi, I won't go into the details of why we're still using the Data Center version and can't even afford the multi-excerpt macro... but I was considering writing my version, how difficult can it be right?

So I'm a software developer, so I know my way around web code, but I can find very little actual guidance and examples of macro creation for confluence.

Surely this has got to be a relatively easy thing to create: a pair of macros, one to create a section with a key on a page in which content can be added, and one to 'include' on another page using that key.

Any advice, help or pointers would be cool :)

(sorry, no option to select data center hosting version)


Answers:
author: Wig Shire
body: Ok, so I got it working. Not sure if its the most efficient, but seems ok.

The Multi-Excerpt doesn't really need to do anything - just be present with a parameter defining the key.

The Include Multi-Excerpt is more complicated:

1. Loop through the space to find the specified Page which contains the excerpts
2. Get the Page's body content as a string
3. Locate the parameter and its name within the string, then locate the end of macro and isolate the macro body with string sub string action - this probably won't work well nesting etc.
4. print out isolated content

Now my final problem is using this macro within another, which works fine, but when I do an Export to Word command it gives an 'Error rendering macro' error... any ideas on that one?


author: Wig Shire
body: Ok so now I'm going down the path of using the $content class to try and get to an object which allows me to get a new page, based on its title, but I've also come across

$content.class.forName('????') which could help instantiate another useful class?


author: Wig Shire
body: So I've done the first halve (easily?) I hope, simply ask for a excerpt key parameter and add it as an 'id' property to a div enclosing the $body. Embed on a page, assign a key, add in content and checked the page source - all looks good.

The next challenge was to do the other end - the include. This is a 'no body' macro and the parameters are the key (again) AND a page reference using the 'confluence-content' parameter type. So far so good.

The plan was to get the referenced page content, parse it to extract the 'div' part with the key id and display that.

Problem now is how do I 'get the reference page content' to do the parsing - any ideas? The 'confluence-content' param type just appears to be a string...


Tags: cloud

confluence-cloud

confluence-server

excerpt

macro

server
List disappeared when moved
Asked by Samantha Lavin:

Hi, I moved a list from one board to another and it completely disappeared. My history shows that I moved it and even to what board but it doesn't appear on the board. It's been over 24 hours now and nothing. I'm afraid to move anything else now. Anyone ever have this happen and have a solution???


Answers:
author: Ryan
body: Hi Samantha,

For larger lists, it can take some time for all of the cards to move over. Can you now see all of the cards there? If not, please send us a message to trello.com/contact and we can take a look at your board to see what might be happening.

Thanks,  
Ryan
Adding cards to a board
Asked by Sid Vanam:

Hi this might be a dumb question, but I just joined a board (Team) and I can view it but can't make cards. Would appreciate any help navigating this!


Answers:
author: Iain Dooley
body: [@Sid Vanam](/t5/user/viewprofilepage/user-id/4257473) you have joined the team, but that doesn't mean you're a member of all boards in that team. If you look at the top of the board you should see a join button.
REPORTING
Asked by Ramazan Bilen:

CAN I GET MY WORKLIST AS AN EXEL TABLO WITH TRELLO APP?

THANX FOR HELP?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ramazan Bilen](/t5/user/viewprofilepage/user-id/4257392) ,

Welcome to the Atlassian community!

Please read \& follow this documentation/guide

<https://help.trello.com/article/747-exporting-data-from-trello-1>

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf-image>

I hope these resources will help you to solve your issue!
Closing and Deleting Team Boards
Asked by Albert Kim:

Hi,

I'm trying to close team boards made by other team members. I go to the board, but I'm not an admin for the board, so unable to close and delete. But, I am the team admin. How do I close these boards? I've removed everybody on the team, but I'm still unable to remove these boards to free up board space.

Thanks,


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Albert Kim](/t5/user/viewprofilepage/user-id/4257376) ,

Welcome to the Atlassian community!

Please read and follow these documentations/guides

<https://help.trello.com/article/801-deleting-a-board>

<https://help.trello.com/article/762-deleting-a-team>

I hope it will help you to solve your issue.
copia scheda non riporta i campi personalizzati - copy card does not show custom fields
Asked by carmine lino:

quando cerco di automatizzare la copia di una scheda la scheda copiata non riporta i campi personalizzati sapete come risolvere il problema?

when i try to automate the copying of a card the copied card does not show the custom fields do you know how to solve the problem?


Answers:
author: carmine lino
body: OK risolto il problema non avevo inserito la power-up nella bacheca cdi destinazione

OK solved the problem I did not insert the power-up in the target board
Auto assigning advanced checklist items.
Asked by Mike:

This is what I would like to do. I'm assuming Butler would be the place to do this if there is anywhere.

If a card is moved from bucket A to bucket B as a trigger and only one person is assigned to the card, then assign that individual to all the advanced checklist items.

I'm assuming this is not possible, but wanted to see if there was anyone who might be able to provide a solution or verify my assumption.


Answers:
author: Iain Dooley
body: [@Mike](/t5/user/viewprofilepage/user-id/4078800) you can't do anything in Butler like "if only one member is assigned" but this is what the Trellinator would look like to do what you need:

<https://gist.github.com/iaindooley/a0e41549380a9613dfd557b5163d086b>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271/>


Tags: butler
Unable to view the rest of the members assigned inside a task in a board
Asked by Lefteris Drosos:

Hello, i am unable to view the members assigned inside a task in a board and i can see only my self. I know that there are more members inside a card because i work in a company that we all use. But i see only my self. This is related to all of my cards.   

![trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/129569i080ED07FAF627094/image-size/large?v=v2&px=999 "trello.png")![Screenshot (4).png](https://community.atlassian.com/t5/image/serverpage/image-id/129570iF055E7A30BD3D568/image-size/large?v=v2&px=999 "Screenshot (4).png")  

Any idea why this is happening, and how to solve the problem.   

Thank you very much


Answers:
author: Iain Dooley
body: [@Lefteris Drosos](/t5/user/viewprofilepage/user-id/3021000) it looks like you might be an observer of the board in the first screenshot

comments: author: Lefteris Drosos
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) unfortunately that is not the issue. i have normal permissions. I tried to disconnect from the board and then invited again, and everything was working fine.  

After 1 day, i login and i have the same issue again. No matter how many times i have tried to disconnect and connect to the board again, after one day i have the same problems again.  

Any ideas?
move a card based when device connects to wifi
Asked by Matt Geerdes:

Hello, is it possible to move a card when I connect to wifi?

Thank You!

Matt


Answers:
author: Iain Dooley
body: [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690) if you have an iPhone you can do this using a Siri automation + Butler. You can have a Siri automation run when you connect to a particular wifi network, and you can trigger that to create a card with a particular name in a particular list. You can then use Butler to trigger when that card with that name is created in that list and move the card you want to move (and archive the trigger card to tidy up)

comments: author: Matt Geerdes
body: Hello Iain! How does the Siri automation trigger the card in Trello? Thank You! Matt


author: Iain Dooley
body: [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690) here's an article about creating automations using Siri shortcuts:

[https://www.techrepublic.com/article/how-to-automate-siri-shortcuts-in-ios-13-and-ipados/#:\~:text=Open%20the%20Shortcuts%20app%20again,app%20you%20want%20to%20open](https://www.techrepublic.com/article/how-to-automate-siri-shortcuts-in-ios-13-and-ipados/#:~:text=Open%20the%20Shortcuts%20app%20again,app%20you%20want%20to%20open).

Here's an article I wrote about creating trello cards with Siri shortcuts:

<https://community.atlassian.com/t5/Trello-articles/Hands-free-Trello-card-creation-with-Siri-Shortcuts/ba-p/1407761>


author: Vero Rivas
body: Hi [@Matt Geerdes](/t5/user/viewprofilepage/user-id/2135690)

Yes, without problems, if you ask for the application when you are logged in with the same user, what you move in the application, it will be reflected in the desktop application

I hope I solve your doubt

Cheers

comments: author: Matt Geerdes
body: Hello Vero, I do not understand your answer, do you have an example? Thank You! Matt


author: Vero Rivas
body: I have assumed that you mean to move a card with the trello application from your mobile and when you have wifi to use the application, it is correct, but what do you mean?


author: Matt Geerdes
body: I'd like to auto move a card from one list to another when my phone connects to my wifi network.
Using multiple items in checklists on a card as a trigger
Asked by Joseph:

I am trying to create a butler rule. I have multiple checklists on a card, and the trigger I need is that two items from these checklists are marked as completed. The action is simple (just adding a comment) but I want to add the comment once both these items are marked as completed. The checklist items are on the same card but not on the same checklist.

Is there some sort of AND function for triggers?


Answers:
author: Iain Dooley
body: [@Joseph](/t5/user/viewprofilepage/user-id/4256868) you couldn't do this logic in Butler but this Trellinator code would do it:

<https://gist.github.com/iaindooley/bcbd3707aa233eb68d1c966ceec0b142>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


Tags: butler