craete pop up window in jira cloud
Asked by Shani Levi:

hello,

there is another option to create pop up message to user in jira except workflow?

Thanks Shani


Answers:
author: John Funk
body: Hi Shani,

You might be able to do it using the ScriptRunner Behaviours app. But you would have to test and see. Or contact the vendor and ask them.


author: Hans Polder
body: [@Shani Levi](/t5/user/viewprofilepage/user-id/5556644) ,

Welcome to the community!

There are two ways to create popups:

1. Transition Screens (via Workflows)
2. Manual Trigger Automations (via Jira Automations, reachable in the project settings). In the automation, you can select to 'prompt for user input', which will show a popup where values need to be placed, which can be used in further automation rule processing.

Can you give more context on what you want to achieve with this popup?

comments: author: Shani Levi
body: I have automation that transition issue to "new" status when field "target sprint" is not empty.

and I need to update the user that he need to update value in "target sprint" field and this is the reason that the issue not transition to "new".

can you explain me how exactly to create this pop up from the triggered automation?

Thanks Shani


author: Hans Polder
body: Hi Shani,

I'm struggling to understand the logic here (how it works in practice).

As I understand it:

* The ticket automatically transitions to status 'New' if the field 'Target sprint" is filled with something. This is the current automation, I assume based on 'Field Value changed' for the custom field 'target sprint'. Am I correct?
* You want something to show to the user why a ticket can't move to status 'New'. But I assume some tickets can have an empty 'target sprint' field without the need to show some warning to the user, correct?

I think the solution depends more on your further requirements. I mean, after how much time would you want a user to be notified that 'New' is not an available status? Or, you could also try adding a '**Validator**' to the workflow that enables the user to see the status 'New', but when they try to activate it, it will show an error stating that a mandatory field is not filled in yet.

![Screenshot 2024-07-31 122027.png](https://community.atlassian.com/t5/image/serverpage/image-id/339094i6D767533F9BE9521/image-size/large?v=v2&px=999 "Screenshot 2024-07-31 122027.png")

In the screenshot below I chose the 'Sprint' field as example but you can change this to your custom field as well:

![Screenshot 2024-07-31 122130.png](https://community.atlassian.com/t5/image/serverpage/image-id/339095i218B140D30ED9227/image-size/large?v=v2&px=999 "Screenshot 2024-07-31 122130.png")


author: Shani Levi
body: the issue is that I have validator on "target sprint" field in "new" transtion and also have automation that transion to "new" when fix version is update (I added condition that checked that "target sprint" is not empty to prevent errors in the automation).

but I need to update the user that the transition to "new" not occure becouse the "target sprint" is empty.

see my automation:

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/339100i9438FDB9206C57FB/image-size/large?v=v2&px=999 "Capture.JPG")

Thanks Shani


author: Hans Polder
body: Hi Shani,

In that case, I would add a 'IF-ELSE' condition instead of a regular IF-condition.

In the IF-ELSE, you can define a second scenario where:

* issue type = Feature
* Status = Backlog
* Fix-versions = not empty
* Target sprint = **EMTPY**

In this case, you can add the action to add a comment tagging the initiator (=the person who set the Fix version field) that the 'target sprint' still needs to be filled. I think this is the best solution for your use case, but it cannot involve a popup in that case.


author: Rilwan Ahmed
body: Hi [@Shani Levi](/t5/user/viewprofilepage/user-id/5556644) ,

Welcome to the community !!

Native jira does not have this feature. You need to search in [Atlassian Marketplace](https://marketplace.atlassian.com/search?product=jira&query=popup) for the apps based on your requirement.


Tags: cloud

jira-cloud