youngmon/atlassian-qna huggingface dataset:
Copy a tagged checklist item to a new card
Asked by Jim:

Hopefully someone can help me.

I already have this set up in an older board, but just can't work out how I did it or how to replicate it.

When I add my name [@xxx](/t5/user/viewprofilepage/user-id/753770) to a checklist item it creates a new card from that item in a specific list. It may create a linked card, I'm not sure - but either way, I just cannot duplicate it.

Worse still, on the board where it does work, it doesn't even appear under 'rules' so I have no idea how I got it working.

It is driving me mad.


Answers:
author: Iain Dooley
body: [@Jim](/t5/user/viewprofilepage/user-id/4451978) is the rule created under a different account on that board?

Also can you post the rule as you have attempted to recreate it on the new board? Might be easier to debug the non-working example ...

comments: author: Jim Chiazzese
body: Thank you, thank you, thank you!

I hadn't realised that rules created under different accounts wouldn't show up if I was logged in under another account.

I set a few rules up under a temp account while I was waiting for a new corporate email account and had forgotten it even existed. Once I logged in with that account I could see the rule and replicate it.

Seems so obvious now!

Thanks again

Jim
How to stop staff from renaming and deleting lists?
Asked by Jackie Daniel:

How to stop staff from renaming and deleting lists?


Answers:
author: Iain Dooley
body: [@Jackie Daniel](/t5/user/viewprofilepage/user-id/4451791) there is no way to do this built in, but you can put in \*some\* protection using the API.

The most bulletproof way I have done this in the past is with 2 API functions:

1) When a list is archived, unarchive the list

2) When a list name is changed, find a card in the "Board Definition" board named with the list id and set the list name to the description of the found card

3) When a list is created, create a card in the "Board Definition" board named with the list ID and set the description to the name of the list

4) When a list is created, create a list in the "Board Definition" board in the same relative position as the created list

5) When a list is moved, find a list with the same name in the "Board Definition" board and set the relative position of the list to match that of the found list

What this means is that every time you create a list, a "definition" is created that holds the name of the list in its description. After you do that, you can only change the name of the list by updating the description of the corresponding definition card, otherwise anytime the list name is changed, it will change back to what it was originally.

This can't protect against someone moving lists to another board where the "bot user" doesn't have access. Any user of your board could maliciously create a board no-one else has access to, move the list to it, then delete that board. To protect against this, you need something like Rewind to do backups against data loss, but the above will protect against people kind of inadvertently screwing things up by renaming lists or moving things around in the course of their normal work (ie. not malicious behaviour, but "bull in a china shop" type behaviour).

We can create these API automations relatively inexpensively using our BenkoBot platform:

<http://www.benkobot.com/>

comments: author: David Bakkers
body: You could also create a rule to send you an email when a list is re-named or archived and tell you who did it, then you can contact them and *ahem-* politely ask them *-ahem* to stop doing that, and make it their responsibility to put the list back the way it was ;\]


author: Laura Holton _ACE Rotterdam_
body: Hi [@Jackie Daniel](/t5/user/viewprofilepage/user-id/4451791) ?

Welcome to the Community! There are a number of permissions you can set on a board depending on the user, I'd recommend reading Trello's guide on [changing permissions on a board.](https://help.trello.com/article/791-changing-permissions-on-a-board)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Jackie Daniel
body: Thank you we read that, it does NOT address my question.


author: Jackie Daniel
body: They need to be able to comment and move cards to completed list but NOT MESS them up and rename header titles of lists.


author: DanielRaddd
body: yeah pretty silly that this isn't possible and that the articles are not help
You have Trello Gold as part of Business Class!
Asked by Computer Joe:

Can somebody explain the following: I got Trello Gold until May 02, 2022

Question: What happens when I leave the workspace with business class, let's say in one month?

Will my Trello Gold membership be prolonged until June 02, 2022?

You have Trello Gold as part of Business Class! {#toc-hId--1241831533}
----------------------------------------------------------------------

You're in a Workspace that has Business Class, which includes all the features of Gold. Your Trello Gold subscription will not auto-renew while you have Business Class. If you lose access to Business Class, you'll need to re-upgrade to Gold to continue using the Gold features.

[Learn more about Business Class](https://trello.com/business-class)

### Trello Gold billing history {#toc-hId--551270059}

Billing dateDescriptionAmount

|--------------|-----------------------------------------------------------------------------------------|------------------------|
| **2/5/2021** | Balance charged to your xxxxxxxxxx Credit Card, XXXX-XXXX-XXXX-XXXX                     | Paid: $48.47 Receipt   |
| **2/5/2021** | Annual fee for Trello (Trello Gold Yearly) for the period May 02, 2021 to May 02, 2022. | Billed: $48.47 Invoice |


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Computer Joe](/t5/user/viewprofilepage/user-id/4450988) ?

Welcome to the Community! I know this can be very confusing with all the changes, I would follow this up with Trello support directly. You can raise a support ticket with the reference of 'billing' here \>\> <https://trello.com/en-GB/contact#/>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: business-class
When copying a card including comments, how can I edit or delete a comment?
Asked by Cat Mouland:

I have been copying cards (including any comments) when creating new, similar cards. I would like to amend the comments, but there is no possibility to edit or delete comments. I want to continue to copy the comments, because I write multiple comments and most of them still apply to the new card, just not all.


Answers:
author: Iain Dooley
body: [@Cat Mouland](/t5/user/viewprofilepage/user-id/4451304) nup, can't delete comments that were copied from another card (not even with the API!)

comments: author: Cat Mouland
body: I feared that was the case. It's so frustrating! I either have to copy the whole card and all comments, then ignore the comment that doesn't apply, or I have to manually copy \& paste the comments that do apply.


author: milynnus
body: [@Cat Mouland](/t5/user/viewprofilepage/user-id/4451304)

This is the hack. Using the sourceCard data, retrieve the comments into a checklist "Source Card Comments". Then based on unchecked comment items built a text append to description and remove the checklist.

The modules are accessible via Butler http request which means that you can include them when you copy the new card and then via a card button you can construct the append.

![Screen Shot 2021-06-25 at 8.26.16 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/148927iCC31ABF1E4F07FEA/image-size/large?v=v2&px=999 "Screen Shot 2021-06-25 at 8.26.16 PM.jpg")
I don't want automatic annuity charge
Asked by Locoselli:

I don't want automatic annuity billing. I want to be informed one month in advance of my dues in order to plan to pay the next dues;


Answers:
author: Vero Rivas
body: Hi [@Locoselli](/t5/user/viewprofilepage/user-id/4450449)

Look at this post

<https://help.trello.com/article/746-invoices-and-receipts-for-trello-business-class-and-trello-gold>

I advise you to talk to the support team

<https://trello.com/contact#/>

Cheers
Feature request: Add possibility to open a card in fullscreen or to hide background
Asked by benjaminb10:

When I work on a card, it happens that I want to share my screen with people, but I don't want that people can read other cards in the background.

A solution can be to open a card in "fullscreen".

Another is to clic on a button to "hide" the background, or blurr it.


Answers:
author: Cody C.
body: I'm glad to pass a vote along for this on your behalf, however to be candid I'm thinking that it's not something our product team would be able to prioritize in the near-term.

As a potential workaround, you could use the board's filter feature to search for just that one card by name or use a specific label to designate cards for your presentations. That way, you could search the board for just the cards that you don't mind people seeing.

Searches stay in place until you dismiss them. For example, I'm using the sky blue label to allow only one card to show on my board:

![11-51-27.png](https://community.atlassian.com/t5/image/serverpage/image-id/149185iDAB2E216E2B10556/image-size/large?v=v2&px=999 "11-51-27.png")


Tags: feature
Is there a way to view notifications per board?
Asked by Bo Hu:

I'm managing multiple boards and it's convenient for me to enable watching on all boards.

The notification list on desktop and mobile is a great source for me to check all updates. It would be great if the notifications can be viewed or filtered per board, which helps me focus on one board at a time instead of jumping between boards to clear all unreads.


Answers:
author: Bo Hu
body: I finally used a hacky way to achieve it. The idea is to create one google group for each board to receive email notifications.


author: Iain Dooley
body: [@Bo Hu](/t5/user/viewprofilepage/user-id/4385274) hey I don't think you can get this natively, but I have a product called BenkoBoard that centralises all your notifications in a single Inbox list, and allows you to set up rules for which list those notifications go into based on source board.

It also lets you use Trello as a Gmail client but that's optional:

<http://www.benkoboard.com/>
Trello has stopped sending me email notifications - test notification does not work
Asked by Andrea Stangeland:

Hello,

Some of my workspace members are not receiving email notifications, myself included, I volunteer for an animal rescue organization, and the issue seems to be with some of our GSuite (nonprofit version) email addresses.

The test notification did not come through for my GSuite account, my personal email account is receiving notifications.

But it's not the whole organization, some of our users are getting email notifications. We think we have whitelisted the domains we need to. One of my IT admins checked the email log and it didn't show any incoming test email - nothing was bounced or filtered out. We had a couple other volunteers try the test notification and it worked, and those notifications did show up in our GSuite email log.

Can you help?


Answers:
author: Vero Rivas
body: Hi [@Andrea Stangeland](/t5/user/viewprofilepage/user-id/4449106)

I advise you to follow this post to check that you have done all the steps and you have not left something to check

<https://help.trello.com/article/793-receiving-trello-notifications>

If it doesn't work, contact trello support

<https://trello.com/es/contact#/>

Cheers

comments: author: Andrea Stangeland
body: Thank you! I got in touch with support and it turned out there was a block on my notifications due to a reject/bounce. Thay have sorted everything for me :)


Tags: email
Como eu vinculo dois calend?rio de quadros diferentes?
Asked by Maria Lina Aguiar:

Boa noite.

Eu uso o trello para o trabalho e para os estudos. Seria ?timo se eu conseguisse unificar as duas agendas de calend?rio em uma s?. Mas apenas o calend?rio. ? poss?vel?

Obrigada,

Maria Lina Aguiar


Answers:
author: Vini
body: Oi Maria,

A op??o de combinar m?ltiplos quadros em uma ?nica visualiza??o de calend?rio n?o est? dispon?vel no Trello no momento. Vou passar a sua solicita??o para a equipe. Deixe-me saber se h? alguma informa??o adicional que voc? gostaria que eu possa compartilhar com voc?.

Por agora, voc? poderia usar algum Power-Up como o [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f) para ver datas de vencimento de outros quadros ou o calend?rio de cada quadro, ou pode adicionar cada um dos feeds dos seus quadros ao calend?rio do Google, ou outro aplicativo que consiga receber atualiza??es de feeds feeds iCal: <http://help.trello.com/article/829-using-trello-with-google-calendar>

Se voc? quiser seguir com essa op??o de linkar v?rios calend?rios ao seu calend?rio do Google, h? um conector de calend?rio chamado Cronofy que pode te ajudar a conectar v?rios quadros Trello no seu aplicativo de calend?rio preferido: <https://trello.com/power-ups/5a1d81359fcdfd9011c0a698>

comments: author: Amanda De Castro Siqueira Mendes
body: Segue ainda sem uma atualiza??o que unifica o calend?rio de v?rios quadros de uma mesma ?rea de trabalho?


author: Vero Rivas
body: Hi [@Maria Lina Aguiar](/t5/user/viewprofilepage/user-id/4449061)

Look at this post, maybe can help you

<https://help.trello.com/article/811-viewing-cards-in-a-calendar-view>

Read the point: View all calendars on your boards in an external calendar

Cheers
MULTIPLICAR CART?ES VIA BUTLER
Asked by Camila Garbin:

Ol?, time, tudo bem?

Fiz algumas automa??es via butler em que eu preciso duplicar / triplicar alguns cart?es semanalmente. A automa??o est? funcionando, mas eu sempre recebo um alerta de erro (coloquei abaixo). Existe alguma forma de fazer a automa??o sem que fique dando este sinal de erro?

**A possible loop was detected.**

*** ** * ** ***

A loop occurs when the actions of one command cause another command to trigger, and this other command in turn causes the first one to trigger again, and so on, potentially creating an infinite cycle. In more complex scenarios, multiple commands are involved, or even the commands of multiple users bouncing against each other. The current run of the command was halted as a precaution to avoid this, but it may occur again in the future. Please, revise your commands and disable any conflicting ones.


Answers:
author: Iain Dooley
body: [@Camila Garbin](/t5/user/viewprofilepage/user-id/4434004) probably what you have is an automation that triggers on card creation. You can usually resolve this by adding a label to cards you create automatically, and then adding a filter to the rule that triggers when cards are created, to only react when a card is created without that label.
Scheduling a comment
Asked by bnweb:

Is there a way to schedule a comment to post in the future? Maybe through the butler?


Answers:
author: milynnus
body: [@bnweb](/t5/user/viewprofilepage/user-id/4448946)

In Butler there is calendar and due date commands that you can create to 'schedule' actions like comments. Unfortunately, I just checked, comment action is not available under Calendar which means have to trigger an event that cause another Butler command to be trigger for it to happen.

comments: author: Louis Websdale
body: Thank you, I've been thinking about how to schedule responses to users so the above is much appreciated.


author: edwardkay
body: [@bnweb](/t5/user/viewprofilepage/user-id/4448946) You could always schedule the comment send via 'email to card' if your email app supports scheduled send (e.g. like GMail).


Tags: automation

butler

comment
Overlapping actions on card descriptions and comments
Asked by Genevi?ve Landry:

Hello!

I recently noticed that there are actions that are hovering over my ticket descriptions and comments. It was not like that before, and not sure how to remove. I am using Chrome, and I did a refresh, cleared my cache. I do have a Trello extension - Pro4Trello that might be the cause? But it was not doing this before. Wondering if I did a shortcut without realizing it that suddenly made this change?

Thanks!

Gen


Answers:
author: Michael Pryor
body: Can you post a screenshot?

try in an incognito window to rule out the extension
In Map View, can Location Icons have color other than Blue?
Asked by Mary Novello:

I love the new map view. I would love it more if I could color-code locations. For example, by list. So each card on a particular list would have a designated color that would show up on the map. That way, I could see the geographic distribution of all cards, and still be able to tell which locations are from cards on a particular list.

Alternatively, it would be nice to filter a map by list, so, for example, show only List A and C of Lists A,B,C,D.

Alternatively, I could do a work-around if the color-coding were linked to Labels. Then I would just add a Map Color Label to cards.

Any ideas?

Thanks.


Answers:
author: Vero Rivas
body: Hi [@Mary Novello](/t5/user/viewprofilepage/user-id/4448636)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Trello-questions/Change-Pin-color-in-maps/qaq-p/1576988>

Cheers

comments: author: Mary Novello
body: Hi, I'm a very very beginner beginner. It will take me some time to try this. thanks for helping. when I figure this out, I'll let you know.
Ades?o equivocada. Cancelamento.
Asked by Milena Santos:

Fiz a ades?o equivocada de uma assinatura de 68 reais e gostaria de cancelar.


Answers:
author: Vero Rivas
body: Hi [@Milena Santos](/t5/user/viewprofilepage/user-id/4448423)

Look at this post, maybe can help you

<https://help.trello.com/article/836-cancel-trello-business-class>

otherwise you can always contact trello support

<https://trello.com/es/contact>

Cheers
Single board guest user
Asked by Alison Curryer:

How many single board guest users can be added to a workspace board please? We have a business class account but don't need these people to be added as team members, just guest users.


Answers:
author: Michael Pryor
body: There is no limit and no charge if they are only on one board. If you add them to another board they will be billed for.


Tags: guest

permission
Can't select an existing page to take notes of a meeting within MS Teams(Confluence cloud connector)
Asked by Arunkumar Mohan:

I am using Confluence Cloud connector within Microsoft Teams (Atlassian connector) and I cannot find a way to take notes during a meeting using an already existing template or even an already existing pre-filled meeting minutes page.

Is it a limitation of the connector?


Answers:
author: Jan-Hendrik Spieth
body: I'd like to second this idea/feature request.

Both choosing a template and referencing an existing page will be very useful.

So will be selecting an existing parent page, instead of "Microsoft Teams Notes". But the template and existing page seems more critical.


Tags: cloud

confluence-cloud

ms-teams
Unable to read old confluence logs in production
Asked by Peruma Chinnasamy:

Hi Team,

We are using Confluence DC v7.13.8 in our production. Where the old logs are corrupted.

Not all the days log files are not corrupted.

For example :-

today date is 16/09/2022 confluence log file size 8000KB at 11AM GMT. The log file get updated with below error and zero log 16/09/2022 at 3.13 PM GMT and the log file size is 1KB.

"2022-09-16 15:13:13,391 WARN \[main\] \[conversion.convert.image.CellsConverter\] generateThumbnailDirect Could not generate thumbnail  
com.atlassian.plugins.conversion.convert.ConversionException: Only rendering of the first page of the first sheet supported for now  
at com.atlassian.plugins.conversion.convert.image.CellsConverter.generateThumbnailDirect(CellsConverter.java:169)  
at com.atlassian.plugins.conversion.sandbox.SandboxConversionTask.createThumbnail(SandboxConversionTask.java:119)  
at com.atlassian.plugins.conversion.sandbox.SandboxConversionTask.apply(SandboxConversionTask.java:65)  
at com.atlassian.plugins.conversion.sandbox.SandboxConversionTask.apply(SandboxConversionTask.java:26)  
at com.atlassian.confluence.impl.util.sandbox.SandboxServer.run(SandboxServer.java:63)  
at com.atlassian.confluence.impl.util.sandbox.SandboxServer.main(SandboxServer.java:121)"

Kindly help me to fix this issue.

Due to this issue I can't able to read the old log if any issue came in confluence application.

Thanks and Regards

Peruma.C


Answers:
author: Clark Everson
body: Hi [@Peruma Chinnasamy](/t5/user/viewprofilepage/user-id/4879891)

If I am understanding correctly your newer logs are working? And new ones coming out are working just some old ones aren't working?

I ask this because in many cases my team has had to troubleshoot with Confluence even on our large instance we usually only need to refer to the newer logs, and Atlassian tends to only ask for those as well in support cases.The older logs may not provide as much insight as you may think.

In general, reproducing an issue and live looking at the logs as the errors are occurring has provided my team the best results.

Best,  
Clark

comments: author: Peruma Chinnasamy
body: Hi [@Clark Everson](/t5/user/viewprofilepage/user-id/2969809)

Today logs I can able to see till 2PM IST post that that log file will loose the whole today log date and get updated the log file with above given exception message.

Now my ask is how to identify which activity trigger to log file get corrupt. Because this thing not happening for all the days.

Eg:-

Date Log corrupted time

16-09-2022 --\> 3.13 PM GMT

08/09/2022 --\> 9.54 AM GMT

07/09/2022 --\> 08/09/2022 8.50 AM GMT

05/09/2022 --\> 8.20 AM GMT

We are facing slowness in our application So I need to check the log what are things happen in specific duration.

Thanks and Regards

Peruma.C


Tags: confluence-server

server
How can I get a better table experience?
Asked by dylanwoo:

As we all know the current experience with tables is HORRIBLE compared to on-prem confluence. Has anyone found a solution that provides:

* Better top menu
* fixed width cells
* more visual features like previous for styling


Answers:
author: Maria Kurnosenko
body: Hi!

I can suggest you take our free course about tables in Confluence Cloud:

<https://bit.ly/3f5fO4L>

In this course, we covered every possible topic, from table creation and customization to using Confluence native and third-party macros for table management. I'm sure you'll find some answers to your questions here!


Tags: cloud

confluence-cloud

table
My mail password is being used as my username for atlassian. I want to bring this to attention.
Asked by Shirish Khadgi:

My mail password is being used as my username for atlassian. I created new account using email and when the account was created it used my email password to create the username.![Atlassian Issue 2.png](/t5/image/serverpage/image-id/217009i5E11DC27F2BEC5B2/image-size/large?v=v2&px=999 "Atlassian Issue 2.png")![Atlassian Issue.png](/t5/image/serverpage/image-id/217010i9E746CFAFE273175/image-size/large?v=v2&px=999 "Atlassian Issue.png")


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid you pasted (or mis-auto-filled, if you are using a password safe, as you ought to be) your password into your chosen display name when you created the account.

You can change and should this yourself at <https://id.atlassian.com/manage-profile/profile-and-visibility> but I very strongly recommend changing the password first!


author: Fabio Racobaldo _Herzum_
body: Thanks for sharing [@Shirish Khadgi](/t5/user/viewprofilepage/user-id/5036102) . Did u raise a request through the support portal?

comments: author: Shirish Khadgi
body: No i did not. can you please explain me the process.


Tags: cloud

confluence-cloud