youngmon/atlassian-qna huggingface dataset:
I keep getting an error when I try to move items between cards
Asked by Louise Kellett:

The error says "Change not saved:failed to sync with the Trello server. Reload page".

I have no problem doing other things, but it won't let me move things between cards.

I am new to using Trello and this is my first Board so wondering if it's to do with my account set up.

Would appreciate if anyone has any suggestions I could try please.

Thanks


Answers:
author: Iain Dooley
body: [@Louise Kellett](/t5/user/viewprofilepage/user-id/3919063) do you mean moving cards between lists? There's no way to move things between cards ... perhaps it's a temporary connection problem as [@Bibek Behera](/t5/user/viewprofilepage/user-id/510396) suggests, but you might like to try doing it from another device like your mobile, and/or logging in through an incognito window to see if the problem persists, and perhaps also trying from a different internet connection like by hotspotting from your computer to your mobile.

comments: author: Louise Kellett
body: Thanks - I'm fine on my own personal laptop so thinking it is to do with my work portal.


author: Bibek Behera
body: HI [@Louise Kellett](/t5/user/viewprofilepage/user-id/3919063) ,

You might be loosing the connection temporarily with the server, or using multiple device for accessing the same board. You can contact the [support](http://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon) if the behavior continues form other networks too.

-Bibek

comments: author: Louise Kellett
body: Thanks
I've lost a board in Trello
Asked by Lotta:

One of my boards is lost. I'm not sure when I used it last time, probably before my Trello account was combined with Atlassian. I know for sure that I haven't deleted or moved it myself. Where has it gone? Where can I find it?


Answers:
author: Iain Dooley
body: [@Lotta](/t5/user/viewprofilepage/user-id/3915350) If you go to your Boards menu and scroll all the way to the bottom you'll see "See closed boards", can you see your missing board there?


author: Grigory Salnikov
body: Hello [@Lotta](/t5/user/viewprofilepage/user-id/3915350) and welcome to our Community!

Please, have a look at the following question and the discussion below:

[Updated Account - Lost Boards](https://community.atlassian.com/t5/Trello-questions/Updated-Account-Lost-Boards/qaq-p/1317991)

May that be your case as well?
Archiving and deleting cards in error
Asked by Jack Hagen:

Hello,  

<br />

I'm admin for a board and have queries that will help ensure cards don't go missing without my oversight. I ask about solutions from most preferred to least:  

1. Is there a way to stop board members from being able to archive and delete cards, whilst still being able to edit and move them freely?  

2. Can i turn off the press C to archive shortcut? Or make a prompt asking if they are sure first? It is ludicrously easy to archive something in error, and not even know about it! This has caused us issues on at least a few occasions over only a few months!  

3. If a card is archived or deleted, can i get a special notification for this? I think it comes through in the notifications, but is quite easily lost in the density of notifications.

Thank you in advance for your help. Trello is a brilliant tool, but the ease at which things can just go missing is a critical weakness and risk to our ongoing usage.


Answers:
author: Iain Dooley
body: [@Jack Hagen](/t5/user/viewprofilepage/user-id/3918999) responses below:

1) No, if they are board members they have full access

2) No, you can't disable keyboard shortcuts

3) One option is to use Butler to do something like this, it will guard against accidents but not malice:

![2020-05-13 at 11.23 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/94692iA669245831C51003/image-size/large?v=v2&px=999 "2020-05-13 at 11.23 pm.png")The reason I put that "not in list Need to Archive" clause in there is if someone actually did need to get rid of a chunk of cards, and say they archived all cards in a list, then it would potentially very quickly exhaust your Butler quota.

If you did find this exhausting your quota, you could do the same thing directly via the API using this Trellinator function:

<https://gist.github.com/iaindooley/0228834de00f2519b8eedf7b6d08c388>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Jack Hagen
body: Hi Iain,

Thank you for your quick response.

I am disappointed that there is not a more robust solution, but I appreciate you confirming what can't be done and taking the time to outline the workaround that you have suggested.

Hopefully, this is something Trello's development team can look into.

To avoid cluttering the board with another column, I will manually check the 'archived items' each week to assess if anything new has been put there in error; we do not archive much so this should be sufficient.

Thank you again for your response and help.


author: Iain Dooley
body: [@Jack Hagen](/t5/user/viewprofilepage/user-id/3918999) note that you could also put that archive list on a different board that you can check to avoid cluttering things up, if the archived items solution doesn't hold up.


author: Jack Hagen
body: Thanks for the additional workaround
I am lloking for a button to change a Label
Asked by Pierre Hoffmann:

Hello everybody,

I am using labels to do some filter on Confluence pages.

It is working well (in progress/ closed).

Today I am looking for a button which would change automaticaly the label.

something like that :

(if button = click) then label = "close"

This kind of button would remoove the possibility to the user to write wrong labels like "close", "closed", etc...

I hope you understood my question.

<br />

Thank you in advance


Answers:
author: Shannon S
body: Hello Pierre,

Welcome to Atlassian Community! It's nice to have you join us.

I understand you're looking for the ability to add labels to content in Confluence with one click. Unfortunately, it's not possible natively, and we had a feature request for this previously, but it's been closed. [CONFCLOUD-66371](https://jira.atlassian.com/browse/CONFCLOUD-66371?)

The good news is that some Marketplace Apps provide similar functionality, and you can find a list of these on this [example Atlassian Marketplace search](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=labels).

I hope that helps!

Take care, and I hope you have a nice day.

Shannon \| Atlassian Community Support


Tags: cloud

confluence-cloud
How to call the children macro via API
Asked by Antoine _Klee Group_:

Hello,

I am creating Confluence content using the REST API.

I manage to call the table of content macro using the **{toc}** tag within the content body.

However this does not work with the **{children}** macro.

I tried using the example provided in this documentation page <https://confluence.atlassian.com/conf72/children-display-macro-982323081.html>  

    {children:reverse=true|sort=creation|style=h4|page=Home|excerpt=none|first=99|depth=2|all=true}

But this did not work either, it is not interpreted.

Does anyone have a clue about it?

Thanks.


Answers:
author: Antoine _Klee Group_
body: Done, Seems like I was escaping the curly bracket when calling the macro as wikistyle.


Tags: api

macro
Content report table - Current Space
Asked by Minkyung Kim _???_:

Using a Content report table in template.  
And I set Spaces as "Current Space" for automatically set the space when the page has made.

But, It does not work.....


Answers:
author: Gaurav
body: Hello [@Minkyung Kim _???_](/t5/user/viewprofilepage/user-id/4482934)

Welcome to the community!!

The 'Content Report Table' macro displays a table of pages and blog posts with a specific label along with the creator and modified date.

As you have mentioned the space as well, it will look for that label in the current space only and if the label is not found then it will not return any results.

Further details of the macro are documented [here](https://support.atlassian.com/confluence-cloud/docs/insert-the-content-report-table-macro/).

Kindly accept the answer if it helps.

comments: author: Minkyung Kim _???_
body: Thanks for your reply.

But,, I've already set the label in the page..

And I tested those cases, (Of course, It was same space)

1. when I set the specific space in macro setting -\> Result has founded.

2. when I set the 'Current space' in macro setting -\> No Result...

...Even the Result must be same, but they don't...

If it isn't mind, could you try of this case?


Tags: cloud

confluence-cloud
Confluence insert macro's do not work after upgrade to 7.13.1
Asked by Erik Mathijs:

Hi Network,

After upgrading our confluence instance to version 7.13.1 the insert of some very often used macro's does not work.

Following macros are not working  
- insert table of contents  
- insert code block  
- other macro's as well, but not that major

After selection of those macro's, confluence does not respond.

The waiting icon keeps spinning.

I don't see exceptions in my logfile.

Thanks for helping me finding dit problem because it has a huge impact on all confluence users.

I did the upgrade in a test environment and there all works fine.

Kind regards !


Answers:
author: Brant Schroeder
body: [@Erik Mathijs](/t5/user/viewprofilepage/user-id/1138145) Is it happening for all users? Have you cleared your browsers cache?

comments: author: Erik Mathijs
body: Hi Brant, it is happening by serveral users.

I cleared my browser cache (chrome) and also tried in Edge, but the problem stay's


author: Brant Schroeder
body: [@Erik Mathijs](/t5/user/viewprofilepage/user-id/1138145) Are there ample resources for the application? Specifically enough ram? Are you using a proxy?


author: Erik Mathijs
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

Memory -Xms1024m -Xmx1024m

We have indeed a reverse proxy. Can you suggest me what i have to ask the network team ? For me, it looks like a timeout.

Probably a corrupt plugin cache (answer from Atlassian support).


author: Brant Schroeder
body: [@Erik Mathijs](/t5/user/viewprofilepage/user-id/1138145) did you clear the plugin cache yet? That is a great place to start. If that does not work you could have the network team capture the traffic through a trace and see if the application is responding.


author: Erik Mathijs
body: The problem was an incompatible app, althoug disabled.

I started confluence in safe mode and my macro's worked again.

Then i reactivated all apps, one by one and my macro's were still working.

After a Confluence restart the problem was back again.

Then my focus was on incompatible add-ons. So i upgraded them and started a free trial.

Conclusion: problem solved.

[@brant](/t5/user/viewprofilepage/user-id/4066076) Thanks for you're support !


Tags: confluence-server

server
How do I change the white space around the page content?
Asked by Kathryn Reddie:

Hi all,

I can change the background theme, I can change the page colour, but how do I change the page "border" colour that houses the page navigation and tools menu's from white to the same as the page colour?

Thanks in advance,

Kathryn.![HOw do I change this colour.jpg](/t5/image/serverpage/image-id/173789i8FFA7C5EEBE4CA7D/image-size/large?v=v2&px=999 "HOw do I change this colour.jpg")


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Kathryn Reddie](/t5/user/viewprofilepage/user-id/1117666) ?

I've taken a look at this for you and hopefully the below information will be of some use.
> [**Customizable Elements**](https://confluence.atlassian.com/doc/edit-a-space-s-color-scheme-139486.html)
>
> The color scheme allows you to edit the colors of UI elements including the top bar, tabs and backgrounds.
>
> Some UI elements below are for specific themes, and color changes may not take effect for other themes.
>
> * **Top Bar** - the top navigation bar background
>
> * **Top Bar Text** - the text on the top navigation bar
>
> * **Header Button Background** - buttons on the top navigation bar (e.g. Create button)
>
> * **Header Button Text** - the text on buttons on the top navigation bar
>
> * **Top Bar Menu Selected Background** - background color of top navigation bar menu items when selected (e.g. spaces)
>
> * **Top Bar Menu Selected Text** - text color of top navigation bar menu items when selected
>
> * **Top Bar Menu Item Text** - text on top navigation bar drop down menus (e.g. help or cog)
>
> * **Menu Item Selected Background** - highlight color on top navigation bar drop down menu items
>
> * **Menu Item Selected Text** - text color on highlighted top navigation bar drop down menu items
>
> * **Search Field Background** - the background color of the search field on the header
>
> * **Search Field Text** - the color of the text in the search field on the header
>
> * **Page Menu Selected Background** - the background color of the drop down page menu when selected
>
> * **Page Menu Item Text** - the text of the menu items in the drop down page menu
>
> * **Heading Text** - all heading tags throughout the space
>
> * **Links** - all links throughout the space
>
> * **Borders and Dividers** - table borders and dividing lines

I also found a similar thread that you may want to take a look at: <https://community.atlassian.com/t5/Confluence-questions/Changing-Border-Color-in-Page-Properties-Report/qaq-p/1223183>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


Tags: confluence-server

server
Excel Macro - displays dates in USA format rather than dd/mm/yy. Can this be changed?
Asked by Debbie Charles:

Hi all

I just used the Excel Macro.

However it displays the dates in the spreadsheet in USA format, however I am in Australia and would like dates to be displayed as dd/mm/yy format.

The spreadsheet has the dates formated as dd/mm/yy - but it's not displayed that way in confluence.

Is there a way to fix this?

Thanking you in anticipation.


Answers:
author: Fabian Lim
body: Hi [@Debbie Charles](/t5/user/viewprofilepage/user-id/4672152)

There is no workaround for this. However, you can vote for this feature: <https://jira.atlassian.com/browse/CONFSERVER-59312>

Regards


author: Laura Holton _ACE Rotterdam_
body: Hi [@Debbie Charles](/t5/user/viewprofilepage/user-id/4672152) ?

I've taken a quick look at this for you and it appears it is a common issue over the years for users. As mentioned by [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564), I'd recommend voting for this ticket and watching for any further updates: <https://jira.atlassian.com/browse/CONFSERVER-59312>

I hope this helps but if you have any questions just ask away ?

All the best,

Laura


author: Andy Gladstone
body: [@Debbie Charles](/t5/user/viewprofilepage/user-id/4672152) Date and time formats can be adjusted in the Settings under General Configuration -\> Formatting and International Settings. That should change them throughout the system when you post dates.

comments: author: Pierre-Yves Sinou
body: Can you point me where I can find this option in Confluence?


Tags: confluence-server

date

display

format

server
Is kafka-avro-serializer impacted by CVE-2021-44228?
Asked by Santosh Pisapati:

I am using, kafka-avro-serializer and I could not locate which version of log4j it uses internally for logging, so, I was wondering if it is impacted by the security vulnerability CVE-2021-44228? Also, which version does it use?

I checked the [FAQs](https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html) and the [thread](https://community.atlassian.com/t5/Confluence-questions/CVE-2021-44228-Atlassian-using-log4j-1-2-17/qaq-p/1884233%20but I couldn't find anything specific to kafka-avro-serializer or confluent-log4j) but I couldn't find anything specific to kafka-avro-serializer.

If the vulnerability depends on the version of kafka-avro-serializer being used, then, would really appreciate how I can identify that.

Thank you.


Answers:
author: Shannon S
body: Hi Santosh,

Good afternoon, and thank you for raising this on Atlassian Community.

I have never heard of kafka-avro-serializer personally,, but I looked into it, and I believe you might be referring to a product called "Confluent" instead of "Confluence."

<https://www.confluent.io/confluent-cloud/?_ga=2.103147848.992168864.1639579152-521892196.1639579152>

Does that seem to be what you're using? If so, I recommend contacting Confluent instead:

<https://www.confluent.io/contact>

I hope that helps, but let me know if you have any questions.

Shannon \| Atlassian Cloud Support

comments: author: Santosh Pisapati
body: Hi Shannon. Oh, my bad. Didn't realize that. Thanks for clearing that up.


author: Shannon S
body: Hi Santosh,

It's no problem. I can understand since the names are really close. ?

Take care, and I hope you have a nice rest of your day.

Shannon \| Atlassian Cloud Support


Tags: cve-2021-44228
How to display and excel thumb nail in landscape rather than potrait
Asked by Debbie Charles:

Hi all,

We have an oncall roster in excel. It has multiple worksheets with dates and who's on-call when.

It has a summary page for today's date with links to the other pages to show who is on-call today for the varying functions.

When adding the excel file to Confluence, I would like the summary page (in landscape displayed, so the users don't need to actually have to open the excel spreadsheet.

Unfortunately it seems that the thumbnail can only be portrait and I can't increase the size.

Hoping you clever people can give me some tips.

Thanks


Answers:
author: Debbie Charles
body: I have found the answer - use office excel macro, not the insert file macro.

This can be closed.


Tags: confluence-server

display

document-management

image

migration-customer-care

ms-excel

server

thumbnail
Python script to use Confluence API to get values from Page Properties
Asked by rebecca.ingram:

My request is quite similar to [this one](https://community.atlassian.com/t5/Confluence-questions/How-to-use-Confluence-API-to-get-actual-data-values-from-Page/qaq-p/617867) - I need to use the Confluence API to get metadata entered in multiple Confluence pages within a folder, except I'm writing a python script instead of using CQL.

I'm attempting to write a script that will scan all the pages (within the Operations Analytics folder, and within the embedded folders) for the Process Review date \[and if the date has passed then the "Process Owner(s)" will receive an email.\]  

I can't figure out how to call the API to scan each individual page within the folder - I can only get the script to read the contents of a single page.  

Someone provided an extremely helpful python script in [this post](https://community.atlassian.com/t5/Confluence-questions/Uploading-HTML-via-REST-api-through-python-script-gives-400/qaq-p/595584) that - unlike this script, I don't need to make updates to the pages in any way, I only need to get and read the data. I'm wondering if anyone can provide assistance with the script, or if anyone has written a similar script in Python to what I'm trying to accomplish? Thank you in advance.

![Screenshot 2021-12-14 at 02.06.23.png](/t5/image/serverpage/image-id/173763i704EE6A9A323495F/image-size/large?v=v2&px=999 "Screenshot 2021-12-14 at 02.06.23.png")


Answers:
author: Dominic Lagger
body: Hi [@rebecca.ingram](/t5/user/viewprofilepage/user-id/4672016)

I didn't wrote exactly what you need, but I could provide a snippet of my script.

This script would get the content of a single page:

```
import requests, json
import urllib3
import time
import getpass

url = 'URL'

user = 'USER' # input("Gibt dein Username an: ")
password = 'PW' # getpass.getpass("Gib dein Passwort an: ")

# -------------------------------------------------

headers = {
'X-Atlassian-Token': 'no-check',
'Content-Type': 'application/json'
}
urllib3.disable_warnings(urllib3.exceptions.InsecureRequestWarning)
auth = (user, password)

page = requests.get(url + '/rest/api/content/' + CONTENT_ID), auth=auth, verify=False).json()
print(page[title])
```

I also wrote a little method to get all pages recursive:

```
url_request = self.url + '/rest/api/content/'+page_id+'/child/page'
pages = requests.get(url_request, auth=self.auth, verify=False).json()
for page in pages['results']:
    if not page['title'].startswith('.'):
        resultpages.append(page)
        print("Seite '" + str(page['title']) + " ("+str(page['id'])+")' wurde zum Array hinzugef?gt.")
        self.getAllDescendantsWithIdRecursive(page['id'], resultpages)
return resultpages
```

Hope this helps a little bit.

Regards, Dominic


Tags: cloud

confluence-cloud

confluence-server

python

rest-api

script

server
file list fiole version history gone
Asked by Nic Cave-Lynch:

We use file lists a lot and rely on the version history. Sometime in the last few days the list of previous versions that you get when you click on the arrow by the file name has disappeared. I tried clearing cache and reloading the page, and I tried it in two different browsers. Still gone.

Any ideas what's happened or how to get the history back?


Answers:
author: Fabian Lim
body: Hi [@Nic Cave-Lynch](/t5/user/viewprofilepage/user-id/1444560)

This article may help where you will need space admin permissions to restore the files: <https://support.atlassian.com/confluence-cloud/docs/manage-uploaded-files/>

comments: author: Nic Cave-Lynch
body: Hi Fabian. That's not the problem: the earlier versions haven't been deleted. If I go to the attachments page, I can see the previous version :

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/173718i68C50DF2D1E44B7F/image-size/large?v=v2&px=999 "image.png")

But just looking at the file in the file list page doesn't show the previous versions:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/173719i204624C8081B8F3F/image-size/large?v=v2&px=999 "image.png")

I just checked the JS console when clicking on the twisty that should show the versions, and I get an error:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/173720iC10E1AD69A581B3B/image-size/large?v=v2&px=999 "image.png")

so it feels like some recent JS change


Tags: cloud

confluence-cloud
Is there a way to add to a Confluence calendar by inviting it to a meeting?
Asked by Roxane Neal:

I'm looking for ways to more easily add events to a Confluence calendar that I'm already scheduling on my calendar in Outlook. For example, I've scheduled a big meeting of a user research readout via Outlook and emailed employees and distribution groups. Is there a way that I could add an entity/email that is my Confluence user research calendar? I get that this may involve an integration with Confluence and Active Directory


Answers:
author: Shannon S
body: Hi Roxane,

Welcome to Atlassian Community! It's nice to have you join us.

That's an excellent idea, and thank you for sharing it. It's not possible in Team Calendars at this time, but we have an open feature request for that below:

* [CONFCLOUD-49160](https://jira.atlassian.com/browse/CONFCLOUD-49160) *Ability to create an event sending an email to Team Calendars*

Would you please vote and add your feedback to the request in a comment? You can learn more about how we choose which features to implement in our [Implementation of New Features Policy](https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html).

Thanks again, and take care.

Shannon \| Atlassian Cloud Support


Tags: calendar

cloud

confluence-cloud