youngmon/atlassian-qna huggingface dataset:
How do I get all card data (including CustomFieldItems) from a single list
Asked by Peter Gamble:

I am trying to get all cards from a single list and would like the cards to include all fields (including customFieldItems)

Is there a way to do it with a single query?

Or is it a two step process where I have to get all cards in a board (using card_customFieldItems=true) and then parse the output to find only the cards I want by checking for only the idList that I care about?


Answers:
author: David Bakkers
body: Hello [@Peter Gamble](/t5/user/viewprofilepage/user-id/4127729)

If you are referring to using the [Get cards on a board endpoint](https://developer.atlassian.com/cloud/trello/rest/api-group-boards/#api-boards-id-cards-get), then yes, you have get all the cards in the board and isolate the ones in the list you're interested in.

Alternatively, the [Search Trello endpoint](https://developer.atlassian.com/cloud/trello/rest/api-group-search/#api-search-get) accepts the **list** operator with a **name** value in the query, as per the [Searching for cards and boards documentation](https://support.atlassian.com/trello/docs/searching-for-cards-all-boards/).

For example:

```
https://api.trello.com/1/search?query=board:<boardID> list:<listName>&key=<TrelloKey>&token=<TrelloToken>
```

PS, the **board** operator accepts **board:name,** **board:keyword** or **board:id** format for the *operator:value*

This would give you a set of cards that were only in a particular list in a board, then you could iterate through that set to get the information per card, including any custom fields.


Tags: custom-field

rest-api
Difference between Trello in Android, Windows and Web
Asked by nikta akbarpour:

I'm doing a research in which I want to understand the difference between Trello in Android, Web and Windows. Especially what features each one has that the other does not.

I would be grateful if anyone can help me.


Answers:
author: kraeMit
body: I'm using Trello in Chrome only if possible because of all the Chrome AddOns. Just do a search for 'Trello' in Chrome's extension directory.

Regrads  
kraeMit
Issue on Specific Board / can not edit it
Asked by Bernard Marchioni:

Hi We are using Trello to manage our projects

<br />

But from today on one specific Board, we can not create or copy any new card.  
We receive a message : impossible to connect / Impossible to copy card. I want to clarify that we are members of the card and we are enough right to modify this board. We have no problem with the other boards.

Could you help.

Thanks


Answers:
author: Ryan
body: Hi Bernard,

This sounds like something specific to that board, so it would be great if you could reach out to Trello Support with the board link so that we can look into the details. You can contact support here: <https://trello.com/contact>.

Thanks!

Ryan
a notification is not enough to remind me. is there a way to set an alarm?
Asked by Steve:

I am not always looking at my phone to see the quick notification pop up. I need the alarm to ring until I shut it off. An alarm is what actually gets me to do it.

is there an add on? or I would hope this would be an option to select.

due date reminder: notification or alarm

Please Help!!


Answers:
author: Lara
body: Hi Steve,

Thanks for reaching out!

At the moment, there isn't a way to customize how you receive push notifications for due dates.

I definitely understand why you'd like to be able to as push notifications can be missed, so I've passed this feedback onto the product team.

If you're curious about how our team decides on what requests we work on, this article gives some insight into that process: <http://help.trello.com/article/724-submitting-feature-requests-for-trello>. We've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Please let us know if you have any other questions or concerns, and have a great day.

Lara  
The Trello Team

comments: author: Steve
body: Lara, thank you for responding.

it's such a shame, if I miss my critical tasks with Trello reminders... it doesn't matter how good the app itself is, I can't use it.

I begrudgingly use an app simply called Tasks by Steven nottage. it allows alarms or notifications.

Maybe you could see how they do it, If this guy can, Im sure Trello could easily.

Lastly, Is there a way you can make me aware of you ever get that in place. My entire real estate company would re-implement trello at that point.


author: Lara
body: Hi Steve,

Thanks for the suggestion! I've let our product team know ?

You can keep an eye out on our [blog](https://blog.trello.com/) and/or set up an RSS feed to keep updated on new features and announcements. Here's the [RSS link](https://blog.trello.com/rss.xml) (Note: you'll need to install an RSS reader).

We also send in-app announcements for bigger product updates.

I hope that helps!

Lara  
The Trello Team
Pre-made Checklist sheets
Asked by Jen Hobbs:

Can I make saved checklists that can be applied to a new board, depending on the topic that would be easily selected? AKA - we are in mortgage, so a VA Purchase checklist, REFI checklist, etc depending on the loan type for each? Thank you!


Answers:
author: Ludo
body: Hi,

you can use a butler rule like this
> when custom field "loanType" is set, add the "{{%loanType}}" checklist from card "saved checklists" to the card

Then

Create a template card named "saved checklists" containing all useful checklists.

Create a custom field "loanType" dropdown type with all checklistnames.

After having created a new card, set the custom field,

Verify that appropriate checklist is copied to the new card.
Team member initials missing
Asked by 2Teacher Sophie:

Hi all,

We've changed the acount's full name on atlassian to the new team member's name but her initials don't show in the little icon. This is what we see instead:

![Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/114393i712BDC28BD553BF2/image-size/large?v=v2&px=999 "Trello.png")

How do I set this orange icon to her initials?

Thanks for you help!


Answers:
author: Ryan
body: Hi Sophie,

I'd recommend that you ask you team member to update their profile image from their Atlassian profile here: <https://id.atlassian.com/manage-profile/profile-and-visibility>. They can then choose to upload an image of their initials or another profile picture to their account. If they leave the profile picture blank then their initials should show up.

Feel free to reach out to trello.com/contact if this doesn't help to get the profile picture correct as we may need to look into the account details.

Thanks!

Ryan


Tags: user
Get current board Id in custom powerup
Asked by Anders:

Hi

I have a power up that use the trello api to iterate a list's cards. But now I have to pass the board id, get the list by name and then iterate the cards.

I want to be able to do this without having to pass the boards id but instead do this on the current board where the power up is used.

Since it's an iframe I can't get the url from the trello board and compare to the url of the boards that I get in the api. How do I get current boards Id?

How can I create input boxes on my cards similar to CustomFields?

Thanks


Answers:
author: milynnus
body: [@Anders](/t5/user/viewprofilepage/user-id/4082850) I built several custom power ups. Once the user authorise his/account, the board id should be available to the JS that is associated with your power up. Because I do best with python, most of my business logic at the server side is via AJAX to some callbackurl that runs some py-Trello programs and my power ups are built on top of a Low-code platform.   

This [custom power up](https://www.notion.so/Superhero-Checklist-3f7c5baa6f714e62b0921eca5d02c6e3) iterate through a list and move cards a round .

comments: author: Anders
body: Ok. And how do I retrieve that id?


author: milynnus
body: [@Anders](/t5/user/viewprofilepage/user-id/4082850) not sure how to explain it better.

See the partial code block below. This is for the card button to convert checklist to cards. The t.get('id') .then function(card) {....etc creates Card object from which the $(card.id) is obtained.

I do not need the board here but I think the board id variable would be $(card.board_id)

```
var cardSuperCLRun = function(t){

return t.get('member', 'private', 'token') .then(function(token) {
? ? if (!token) {
? ? ?console.log('No token found')
? ?}
return t.card('id') .then (function(card) {
? return t.popup({
? ? title: 'Superhero Checklist - Run',
? ? url: `/?action=run&card_id=${card.id}&token=${token}`,
? ? height: 200,
? ?});
?})?
```

So once the card_id is passed to the callbackurl aka an endpoint.

```
launch_card = client.get_card(?v.107-card_id?)

cardTrelloList = launch_card.trello_list

card_lookup = {}

for xcard in cardTrelloList.list_cards():
   card_lookup[xcard.name] = xcard
   card_lookup[xcard.url] = xcard
   name_url = '''{} {}'''.format(xcard.name, xcard.url)
   card_lookup[name_url] = xcard

trello_board = client.get_board(launch_card.board_id)
```

I can the board_id as should in the sample code above once I get the card object launch_card


Tags: power-up
cards not loading on board (ios)
Asked by kenny:

one of my trello boards aren't loading and i've tried everything from clearing cache on launch, re-installing the app, logging back and out in :((( someone pls help


Answers:
author: Ryan
body: Hi there,

It sounds like you've already tried some good troubleshooting steps, so it might be to continue troubleshooting with our Support team. You can reach out to them here: <https://trello.com/contact>.

Thanks!

Ryan

comments: author: kenny
body: alright, i will try that, thanks!
Delete link between cards with automation
Asked by C?dric Marrouat:

Hi all,

In my board, I have cards that are linked together (attachments).  
I do this using trello fonction inside the attachments button (nothing crazy here).

But when I move a card to a new list, I manually delete this link because I no longer need these cards to be linked.  

Unfortunately, I do this a lot and put a lot of time to manually delete these linked cards when a put them to my "final" list.

**Is it possible to automatically delete the attachment of a card when I move them to a list ?**

I was trying to do this with butler but I didn't find a solution...

Thanks for your help


Answers:
author: milynnus
body: [@C?dric Marrouat](/t5/user/viewprofilepage/user-id/4126496)

Try this. If you are just interested for a specific list. Just change the trigger.

```
when a card is moved into list "{*}", for each card linked in the attachments, unlink the cards
```

comments: author: C?dric Marrouat
body: Thanks ! It works PERFECTLY .


Tags: automation
getting notifications
Asked by Karli Williamson:

This pertains to one board and one user. I am the only person with access. I pay annually for the professional membership. I need to get notifications when things have reached their due date.

I have a list called 'Daily Tasks'. I add tasks here that I need to complete daily and assign them a label for time (morning, afternoon, evening). For instance I have 'search mls' and 'search private' added to 'Daily Tasks' 3 times each, for morning, afternoon, evening. The only info on these cards are the title and the colour label.

I have 'Calendar' Power-Ups activated.

every weekday at 10:00 am, copy each card in list "Daily Tasks" with the green "Morning" label to list "To Do Today"

every weekday at 2:30 pm, copy each card in list "Daily Tasks" with the orange "Afternoon" label to list "To Do Today"

every weekday at 6:00 pm, copy each card in list "Daily Tasks" with the blue "Evening" label to list "To Do Today"

I then have 'Rules' set up to create a due date.

when a card with the green "Morning" label is added to list "To Do Today", set due now

when a card with the orange "Afternoon" label is added to list "To Do Today", set due now

when a card with the blue "Evening" label is added to list "To Do Today", set due now

I have toyed with assigning myself to a card after the due date is set via 'Rules'

when a due date is set on a card in list "To Do Today", add member @karliwilliamsonstreetcityrealtysalesperson to the card

What am I doing wrong??

![Screenshot (6).png](https://community.atlassian.com/t5/image/serverpage/image-id/114347i30D7A378814012F2/image-size/large?v=v2&px=999 "Screenshot (6).png")![Screenshot (8).png](https://community.atlassian.com/t5/image/serverpage/image-id/114346i28D749DE119C60FE/image-size/large?v=v2&px=999 "Screenshot (8).png")![Screenshot (4).png](https://community.atlassian.com/t5/image/serverpage/image-id/114349i0163FD5A75272430/image-size/large?v=v2&px=999 "Screenshot (4).png").


Answers:
author: Jonas
body: Wow. What a nice explanation. Thanks a lot [upsers](https://www.upsers.live/)


author: milynnus
body: [@Karli Williamson](/t5/user/viewprofilepage/user-id/4105531) since you are the only user then perhaps using the Home (say on iOS app) might be a way around it. You can see next card(s) that are due.


Tags: notification
Not getting email notifications for card changes
Asked by Sebastian Diaz-Gonzalez:

I've recently signed up for a free account, I've added some team members, created a board, I'm watching the board, watching the cards, set email notification frequency to immediate, and I've verified using <https://trello.com/test_notifications> that I am able to receive notifications from trello to my work email. Does this not work for free accounts, or what am I missing?


Answers:
author: Fabienne Gerhard
body: Hi [@Sebastian Diaz-Gonzalez](/t5/user/viewprofilepage/user-id/4126206)

welcome to this wonderful community.

Do the notifications pop up in your notification field in your Trello account? (next to your account setting field)

Receiving notifications should have nothing to do with free accounts. I experienced immediate notification meaning 1 up to 5 minutes - when a lot of stuff is happening on the board you will receive one email with all changes in it. (e.g. 17 new notifications since 10:50 or something like that)

comments: author: Sebastian Diaz-Gonzalez
body: Thank you for your response. No, I don't see notification pop ups.


author: Fabienne Gerhard
body: Hmm - do other people on the board get notifications?

Did you activate desktop notification? Sometimes this can cause problems. Terry another testing board with just one member and so some testings with one card you are member on.


Tags: email
Copying and linking one card to multiple boards
Asked by Frances Brower:

Hi, I have Board A, Board B, and Board C. I'd like a card from Board A to be copied and linked to both Board B and Board C so that when I make certain changes to the card in Board A, the same changes will be reflected/noted in both Board B and Board C. Is this possible through Butler?


Answers:
author: Ludo
body: Hi,

Yes. It is possible. it depends on wanted changed.

For example,
> when custom field "mProd" is set, for each card linked in the attachments, set custom field "mProd" to "{customfieldvalue}".


Tags: dependency
How do I add an existing board to the team?
Asked by Rhonda Marshall:

I just upgraded to get the power ups (mostly wanted the ability to add a due dated to tasks in a card).

I created a "Team" but now I cannot figure out how to connect an existing board to the "team" in order to use the power ups.

Help!


Answers:
author: Ryan
body: Hi Rhonda,

You can move the board to a new team by going to "Show Menu \> More \> Settings \> Change Team" and selecting your Business Class team from the dropdown menu. Here is some more information about doing this: <https://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs>.

Thanks!

Ryan
Why can I add checklists to some cards and not to others in the same list?
Asked by mwebster:

In creating a list --- some of the cards don't give me any options other than copy, archive, etc.

And the others allow me to add checklists, dates, etc.

Both are in the same list!

I know you can add a checklist by choosing that option IN the card.. but the card doesn't even give me the option to add checklists or anything beyond that!


Answers:
author: Ryan
body: Hi there,

That certainly is strange - you should always be able to add a checklist by opening the card and clicking "checklist". There unfortunately isn't a way to add a checklist from the quick edit menu.

If this issue persists for you, it would be great if you could reach out to Support at <https://trello.com/contact> with some screenshots of where you are trying to add your checklists.

Thanks,

Ryan


Tags: checklist
Atlassian merged Trello account with old Bitbucket account and lost access to boards
Asked by Charlie Scarlet:

I had a sign in with Bitbucket a while ago with my personal email address. I haven't used this in a while and forgot it even existed.

Earlier this year I signed up to a Trello board that a group of volunteers are using for a NFP project. I used the same address and had no issues until now.

Today when I tried to log into Trello with the email address I normally use, it came up with the details for the BitBucket account and then said the board is private and I do not have access.

I know this is incorrect, as I've been able to access the board for months.

The email address is the same one I've always used. It just seems to have linked it to a BitBucket account and overwritten whatever access my Trello account had. How do I reverse this? I don't need the BitBucket access, but I definitely need to get into the Trello board.


Answers:
author: Garrett
body: Hey Charlie,

We should be able to help you get things back on track, but we'll need to take a closer look first.

Can you send us a message over at <https://trello.com/contact> please? Just include the emails you used for these accounts.
Nesting
Asked by Paul Cantwell:

Any suggestions of how to nest cards on Trello?


Answers:
author: Vini
body: Hey Paul,

You could check a Power-Up that can add that functionality to your boards:

* [Card Family](https://trello.com/power-ups/5c534a297fcd2973a69d8132)
* [Hierarchy for Trello](https://trello.com/power-ups/5d24fbfc9462276460746b29)
* [Epic Cards](https://trello.com/power-ups/5b7ae739fad82e45988016cf)
* [Card Relationships](https://trello.com/power-ups/58c85f41d7f012a1879c7b2e)

And many others: <https://trello.com/power-ups>


Tags: card

hierarchy

nest
how to discard power up
Asked by YPerilhou:

Hello

I want to get rid of a power up (Sendboard) because I do not agree on their privacy policy, but it stays within trello and I cannot remove it.

Thank you


Answers:
author: Mark Fowles
body: Hi there,

Mark from SendBoard here.  

We are always looking for new ways to further protect the privacy of our users. So please drop us an email at hello@sendboard.com if you have ideas for how we can improve.  

I can't think of why you would not be able to remove SendBoard. All I can suggest is that you ensure that your first disable the Power-Up from the board menu in Trello, and then remove the SendBoard bot from the board.

I'm really sorry for the trouble. Feel free to reach out via email if you need further assistance.


Tags: power-up
Scriptrunner Transition Issue to new Status when custom Field Value is selected
Asked by Hector Hood:

I need help creating a Scriptrunner Script that does the following.

customFieldA (Single Select Dropdown)

User Selects "Yes"

Issue Auto-transitions to Closed.


Answers:
author: Vikrant Yadav
body: Hi [@Hector Hood](/t5/user/viewprofilepage/user-id/4266752) You can do this easily by applying a post function \>\> Fast-track Transition an Issue.

For eg :- This is a workflow ToDo \>\> In Testing \>\> In Progress \>\> Done and you want to move issue from**In Testing** to **Done**based on select list field.

You need to applying a transtion screen and Fast-track Transition an Issue post function on In Testing transtion. One transtion screen add this field :- customFieldA (Single Select Dropdown) , it's your choice you want to make it mandatory or optional. Then apply Fast-track Transition an Issue post function :-

In Condition put :-**cfValues\['My Select List'\]?.value == 'My value'**

Action :- Select Done(id) status.

Thanks

V.Y

comments: author: Hector Hood
body: This still seems to be a manual process. What I am looking for is when I set the Value to Yes the issue Auto-Transitions to Closed. User should not be selecting the closed Transition. The issue needs to auto transition on its own. Out Closed is set with the Global Transition of All. One last detail the issue that needs to transition is a sub-task.


author: Pramodh M
body: Hi [@Hector Hood](/t5/user/viewprofilepage/user-id/4266752)

Please find the below code example for transitioning the issue

<https://library.adaptavist.com/entity/transition-an-issue-using-issue-input-parameters>

Thanks,

Pramodh


Tags: adaptavist

data-center

feedback-forum

jira-server

scriptrunner
How can I send text from IFFFT to Jira Issue in Epic Link field
Asked by Gustavo Ortega Reynoso:

I'm creating a issue jira from confiform in Confluence, but I wish send some text like "Practica del servicio" to Epic Link field, I know that this field has 10006 id custom field, however I could not send this text to the mentioned field

**"customfield_10006": \["Practica del servicio"\],**

Is it correct?


Answers:
author: Alex Medved _ConfiForms_
body: I dont think an epic field in Jira is an array.. as this is what you have, when declaring it with \[\] around

See

<https://confluence.atlassian.com/jirakb/update-epic-link-via-rest-api-779158615.html>

And you need to pass a key, I think

```
"customfield_10006": "MDAR-238",
```

Alex

comments: author: Gustavo Ortega Reynoso
body: Thanks [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) I will try with your observations, I hope that with this change ir works well...


author: Gustavo Ortega Reynoso
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) thanks a lot!!! it works!!!


author: Ismael Jimoh
body: [@Gustavo Ortega Reynoso](/t5/user/viewprofilepage/user-id/4477587)

To my knowledge an epic link requires the existence of an Epic of the same name. As such, can you confirm that the Epic with this Epic link already exists in Jira?

Regards

comments: author: Gustavo Ortega Reynoso
body: Hi Ismael, Yes, in Jira I have registered the Epic "Practica del servicio" and the epic key of this epic is "MDAR-238", I guess that maybe I have to send the Epic Key (MDAR-238) in place of the epic name (Practica del servicio).

Thanks for your answer