youngmon/atlassian-qna huggingface dataset:
IFTTT and velocity
Asked by Augustus Corso:

I don't have a lot of control of my confluence configuration and i am not a web developer by trade. so forgive me if i am butchering the definitions.

Im trying to use a confiform to create a JIRA issues

i wanted to use velocity code to help "build an array of labels to add to an issue

But i have had zero luck with using velocity variables in my enviroment.

```
{ "fields":{
 "project":{"key":"somekey"}, 
"issuetype":{"name":"Software Design"}, 
"priority":{"name":"Medium"}, 
"components":[{"name":"[entry.ClassSelector.escapeJSON]"}], 
"description":"[entry.issueDetails.escapeJSON]", 

#if ("[entry.valueSeverity.escapeJSON]" != "") 
"customfield_11853":{"value":"[entry.valueSeverity.escapeJSON]"}, 
#end 

#if([entry.IsShipCheckReq] == true) 
#set( $labelStr = "ShipCheckReq," ) 
#end 
#if([entry.IsDiscrep] == true) 
#set( $labelStr = "$labelStr discrep," ) 
#end 
#if([entry.IsSafetyCritical] == true) 
#set( $labelStr = "$labelStr Safety," ) 
#end 
#if([entry.isFleetsupport] == true) 
#set( $labelStr = "$labelStr FleetSupport," ) 
#end 
#if([entry.isTask] == true) 
#set( $labelStr = "$labelStr Task," ) 
#end 
#set( $labelStr = "$labelStr""formGenerated""" ) 

"labels":["$labelStr"], 
"summary":"[entry.issueName.escapeJSON]" } 
}
```


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Please see this page on how you actually mix the Velocity with ConfiForms Field value references <https://wiki.vertuna.com/display/CONFIFORMS/Configuring+ConfiForms+IFTTT+actions+and+rules#ConfiguringConfiFormsIFTTTactionsandrules-CreateJiraIssue>

Especially how to check if the value is given or not.

Alex

comments: author: Augustus Corso
body: thanks for the response.

I think if i knew what i was doing that page would be helpful, but i don't so it wasn't.

i wound up solving this by redoing the page as replacing check boxes with a multi select label box.

I guess i have another question?

Is it possible to build a string like i was attempting and pass it in as an array of labels?


author: Alex Medved _ConfiForms_
body: Consider the following template (I have 3 fields of type checkbox and I am checking their "RAW" value, as described in our docs)

![Screenshot 2020-10-09 at 22.50.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/113773iBD137B2E001C4E4B/image-dimensions/482x191?v=v2 "Screenshot 2020-10-09 at 22.50.15.png")

And the template itself

```
#set ($labelStr = "") 

#if(${check1})?? 
  #set ($labelStr = $labelStr + "Check1, ") 
#end 

#if(${check2}) ??
  #set ($labelStr = $labelStr + "Check2,") 
#end 

#if(${check3}) ??
  #set ($labelStr = $labelStr + "Check3,") 
#end 

{ "fields": { "project": { "key": "somekey" }, "issuetype": { "name": "Software Design" }, "priority": { "name": "Medium" }, "components": [ { "name": "[entry.ClassSelector.escapeJSON]" } ], "description": "[entry.issueDetails.escapeJSON]", "labels": [ "$labelStr" ], "summary": "[entry.issueName.escapeJSON]" }
```


author: Augustus Corso
body: thank you for the template!


Tags: confiforms

confluence-server

server

velocity
Knowledge base Blueprint
Asked by John Sharp:

I am looking to take advantage of the Knowledge Base Blueprint. I know that this blue print exists because it is referenced in the following article:

<https://confluence.atlassian.com/conf74/use-confluence-as-a-knowledge-base-1003129167.html>

I am new to Confluence and have taken the Confluence Essentials course along with the various Skillbuilders courses.

Can anyone point me in the right direction?

Appreciated.


Answers:
author: Mikael Sandberg
body: Hi [@John Sharp](/t5/user/viewprofilepage/user-id/4079107),

Welcome to Atlassian Community!

To create a page based on the knowledge base template, just click on the ellipsis in the upper right hand corner and select Create from template, then in the create dialog look for Knowledge base.

comments: author: John Sharp
body: Thank you Mikael for the quick response. I am not able to see "Create from template" by expanding the ellipses in the upper right corner. Please see screen capture below as to what I am able to see.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/113138iA03C992D16A0CAA5/image-size/large?v=v2&px=999 "Capture.PNG")


author: Mikael Sandberg
body: Look for Create, next to it you should have an ellipsis, and if you click that one it should bring up the templates. If you click Create it will use the blank page template.


author: John Sharp
body: I am able to create a blank page...but no "knowledge base blueprint" to be found at all.

I wonder if the IT Administrator has only given limited functionality and access???

Otherwise, I must be having one of those days. :)


author: Mikael Sandberg
body: You can bring up the templates if you use the keyboard shortcut [C](https://atlassianblog.wpengine.com/wp-content/uploads/2018/01/keyboard-shortcuts-infographics.pdf), that should bring up the create window. If you are not using an app that reconfigures your Confluence you should see something like this in Confluence ![Split_create_Annotated](https://community.atlassian.com/t5/image/serverpage/image-id/113141i7B71584506126F2B/image-dimensions/259x50?v=v2 "Split_create_Annotated")

See [Create and Edit Pages](https://confluence.atlassian.com/doc/create-and-edit-pages-139476.html) for more information.


author: John Sharp
body: Thank you for the responses. Been very helpful. I was able to get the Knowledge Base Blueprint installed and am taking advantage of the features in the blueprint. Saves me so much time and effort to take advantage of the preconfigured design.

Appreciate the help.

John


author: Jan DeFalco
body: Hi John, I am having the same trouble. Can'tf ind Knowledge Base Blueprint in template library. Can you let me know how you eventually found it? Thanks. Jan


Tags: confluence-server

server
Why does it take 45 mins to export to PDF
Asked by Robert Lilley:

My confluence page a couple of Jira queries and when I export it to a PDF it takes 45 mins to generate the file.

This used to take only a few seconds but over the weeks it is taking longer and longer it is now up to 45mins. If I export to word then it only takes a couple of mins to generate.

I have had people check my queries and all look ok. I can't use the Word document as the formatting isn't correct.


Answers:
author: Dario B
body: Hi [@Robert Lilley](/t5/user/viewprofilepage/user-id/3581939) ,

As already mentioned by [@Jamie Rogers](/t5/user/viewprofilepage/user-id/1033381) , the best way to proceed would be to open a support request in order to have your issue further investigated by Atlassian Support.

Now, in case you haven't already solved the issue, can you either ask your site-admin to create a support request for this issue (using <https://support.atlassian.com/contact/>) or let me know if I should proceed doing it on your behalf.

Cheers,  
Dario


author: Jamie Rogers
body: Hi Robert

Which version of Confluence are you using? In newer versions the PDF export process is sandboxed into a separate process so you may need to look at increasing the memory available to this process to improve performance. Exporting to PDF can also be quite CPU intensive so how is the server performing overall - is it under high load for example?

How do the queries in Jira perform - does it take a few seconds or minutes to retrieve the data?

It maybe worth raising a support case with Atlassian for them to help you troubleshoot this further and they can look at both Confluence and Jira at the same time in case there is some issue communicating between the two apps.

I have seen some PDF exports take quite a while depending on the amount of content on the page or if multiple pages are included in the export.

Regards, Jamie


author: Thomas Rough _K15t_
body: Hi Robert, were you using a third-party vendor app to generate the export to PDF or were you simply using the native Confluence PDF exporter? We, K15t, develop [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) that allows to control the styling for your exports from Confluence to PDF and if you're experiencing issues with our app you can reach out to us at help@k15t.com for further support. Cheers, Thomas (K15t)

comments: author: Robert Lilley
body: Hi, I am using the native confluence PDF exporter. thanks


Tags: cloud

confluence-cloud
Is there a spreadsheet-like interface? Database-lite?
Asked by Jo Guthrie:

I would love to show my stakeholders information that is constantly updating in an automated table format. Essentially, creating a csv driven spreadsheet view which I could update regularly.

Is there any kind of plugin that might do that for the Server version (not cloud)?

Basically create a mini-database that has a view in Confluence? I want to load data and use confluence to serve the info to my users and allow them to search it.


Answers:
author: Jo Guthrie
body: Super handy, a nice combination of features. Thank you for sharing that.


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Jo Guthrie](/t5/user/viewprofilepage/user-id/4020313) ,

You may try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app. Use the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro and create tables in Confluence based on the CSV attachment or URL.

Further on you'll be able to filter your table, create pivots and visualize you data with the help of other handy macros that you get with the addon.


author: Katerina Rudkovskaya [Stiltsoft]
body: Hello [@Jo Guthrie](/t5/user/viewprofilepage/user-id/4020313) ,  

You can try the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro to output a table from CSV or TSV data source in Confluence. When you change table data, it will be automatically updated on the page with its help.  

Please note that this macro is a part of the[Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.  

Katerina  
Stiltsoft


author: Jo Guthrie
body: Thank you. That's pretty. I will see if I can talk our team into using that. That's close to what I was looking for. I was hoping for more of a database kind of thing but this might serve the purpose.


Tags: confluence-server

database

server
Can't copy paste colored text
Asked by Sergei Minyukevich:

Hi,

I have a script which generated HTML report (tables, paragraphs, texts) and when it is copy-pasted into Confluence, text color is lost (e.g. red, green, yellow).

Is there any workaround to fix it?

Sample of text:

```
<span style="color: red;">Current PHP version is deprecated so please schedule its upgrade with the manager.</span>?
```


Answers:
author: Bill Bailey
body: And is the span tag stripped, or is it still there?

Generally, expecting the formatting to be retained with pasting into Confluence will cause disappointment. I often just clear all formatting, then fix manually.

comments: author: Sergei Minyukevich
body: yes, it is there

fortunately, managed to fix - the issue was about limited number of text colors in Confluence

instead of *red, yellow, etc*it is needed to use "Confluence" hex color codes, e.g.

```
<span style="color: #ff5630;">Current PHP version is deprecated so please schedule its upgrade with the manager.</span>
```

p.s. Confluence-suitable hex codes can be retrieved from code inspector of Google Console or special plugins like Color Picker - <https://chrome.google.com/webstore/detail/colorpick-eyedropper/ohcpnigalekghcmgcdcenkpelffpdolg>


author: Bill Bailey
body: Code inspector is your friend. You often have to see how a page is actually rendering to know how to fix CSS/formatting issues.


Tags: cloud

confluence-cloud
How To Migrate Multiple Spaces From My Confluence Server to Confluence Cloud/Confluence Data Centre
Asked by Varad Joshi:

Hi team,

- I want to migrate multiple spaces from my confluence server to confluence cloud or confluence data centre.

- Now I have 3 confluence server \& its Version Below

1) Confluence server version - 7.1.2

2) Confluence server version - 6.15.8

3) Confluence server version - 6.15.7

- So that I want migrate this confluence server space to single data centre or confluence cloud

- how to migrate multiple space from different version confluence server to single confluence Data Centre or confluence cloud???

- please guide me on this


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hey [@Varad Joshi](/t5/user/viewprofilepage/user-id/3680326) , you can easily migrate those spaces into single Confluence Cloud using the [Confluence Cloud Migration Assistant](https://confluence.atlassian.com/cloud/confluence-cloud-migration-assistant-973486571.html). Check it out, hope it helps.

comments: author: Varad Joshi
body: thanks [@Monique Khairuliana\[ServiceRocket\]](/t5/user/viewprofilepage/user-id/3960273)


Tags: confluence-server

server
How to check has been the field`s value ever changed?
Asked by ????????:

How to check has been the field\`s value ever changed?


Answers:
author: Nic Brough -Adaptavist-
body: There's two ways to do it:

1. Use the advanced search keyword "changed". This currently only works for a handful of system fields though
2. Read the history of the issue. This contains all changes, but off-the-shelf, you have to manually read each issue history separately.

With a couple of apps that provide JQL functions or ways to script/automate looking into the history, a search could become viable by reading the history. I have used simple scripted fields from Scriptrunner to read the history of an issue and report on things like "number of times field X changed" or "number of times a transition has run" - using the right output type on those enables searching too.


author: Petr AST
body: [@????????](/t5/user/viewprofilepage/user-id/3890403) You can check it in History ![Screenshot_12.png](https://community.atlassian.com/t5/image/serverpage/image-id/113092i7CA9A1241E673F55/image-size/large?v=v2&px=999 "Screenshot_12.png")


Tags: confluence-server

jql

server
Access to confluence but Admin tab shows "Never accessed this product". Is this a common issue?
Asked by Ayden McDonald:

We have someone in our organisation that had access to our Jira Service Desk portal which didn't require an Atlassian account, they then needed access to Confluence. Instead of migrating their account to an Atlassian account, they were sent a new invite to Confluence with their same email address. This now caused them to be blocked from every space in Confluence and always shows as "Never accessed this product" in the admin section. We have tried removing both accounts and trying to reset up the account but with no joy. They can access Jira software but not Confluence. Has anyone ever seen this and know the best way to fix this?


Answers:
author: Jack Brickey
body: You really should migrate their account. I have seen way too many problems when you have duplicate instances of users. Is there a reason why you did not migrate the account? Please understand that it's not too late to do so.


Tags: cloud

confluence-cloud
Email notifications turned off... but I'm still receiving them
Asked by Victoria Lee:

My teammate's Confluence notifications are **all** unticked meaning she should **ONLY** get email notifications if someone tags her... Setting is working correctly for all teammates except her. **This teammate is receiving email notifications every single time a confluence page is edited!** See the second screen grab below of her inbox...

Does anyone know how I can fix this please? thanks!

![Screenshot 2020-10-06 at 12.11.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/113082i44481A820FD1AC36/image-size/large?v=v2&px=999 "Screenshot 2020-10-06 at 12.11.43.png")

![Screenshot 2020-10-06 at 12.11.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/113081iF082E2306B4B8729/image-size/large?v=v2&px=999 "Screenshot 2020-10-06 at 12.11.27.png")


Answers:
author: laura webb
body: I am having this problem too. Were you able to fix this? I get almost 100 emails from trello a day at this point.


author: Arthur Mack
body: [@Victoria Lee](/t5/user/viewprofilepage/user-id/2845621)

Check to see if she is watching the space?


Tags: cloud

confluence-cloud
Is it possible to build custom URLs?
Asked by Cristi Manea:

Hello everyone!

I want to have a variable called ServerName that i can set so that all the links on my page will be like:

ServerName/app/4899eejsd12831

This way a server migration that involves an URL change would be easy to maintain.

PS: new to confluence so if there's a basic functionality for this all the better.

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: Not quite a variable, but there are a couple of options. Have a look in the admin section for "user macros" and "shortcut links".

User macros are more powerful, but not available for Cloud, and probably overkill. I think the shortcut links will do what you need.

comments: author: Cristi Manea
body: Hi Nic,

Thank you for the answer. Searching for shortcut links on google, i get that these are available for an older version as i can't seem to find the option when i go into space tools:

<https://support.atlassian.com/confluence-cloud/docs/configure-shortcut-links/>

I am able to use macros i think since i see them in the dropdown and have the other macros option to search for one... however i am lost ... do i need a specific macro for this task? if so what settings should i apply.

Thanks again!


author: Nic Brough -Adaptavist-
body: It's not in space tools, it's a global configuration. You need to be an admin to set them up - click on the cog at the top right, and you should find "shortcut links" in the left-hand bar on the 5th or 6th line.

You can use **macros** on Cloud, but not **user macros.**


Tags: app

link

url
Gantt chart: time period granularity does not change
Asked by Mauro Gobbi:

Hi all,

I am trying to build a Gantt chart using the default charts macro. It's easy and everything works fine except that the time granularity does not change.

Even if I choose Month or Quarter, I always see the same time scansion and nothing changes.

The "Time Series" option is checked, I have no idea what am I doing wrong.

Can you please assist?

![image.png](/t5/image/serverpage/image-id/113076i70BCD529365C5DE8/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Mauro Gobbi](/t5/user/viewprofilepage/user-id/4112726) ,

I've tried to do the same thing with the standard Chart macro and got similar results - the Time Period doesn't affect my scale at all.

Month:![Gannt 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/113087i76ACB3E74BC21AE9/image-size/large?v=v2&px=999 "Gannt 1.png")

Quarter:![Gannt 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/113088i6DFBD0D71F1E5434/image-size/large?v=v2&px=999 "Gannt 2.png")

So I can recommend to try our app (maybe you've already got it for your instance) - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview). Wrap your tables in the [Chart from Table macro](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Chart+from+Table+macro), choose the [Gantt Chart](https://docs.stiltsoft.com/display/public/TFAC/Gantt+chart+type) and set the required scale step. Here are my screenshots for the same tables:

Scale step = 1 month

![Gannt 3.png](https://community.atlassian.com/t5/image/serverpage/image-id/113090iDB9F520FB819E96F/image-size/large?v=v2&px=999 "Gannt 3.png")

Scale step = 3 months

![Gannt 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/113091i97D38A8155F8F620/image-size/large?v=v2&px=999 "Gannt 4.png")Maybe it will help you with the case.


author: Mauro Gobbi
body: Thanks a lot for the detailed reply and suggestion..however I was looking for something out of the box and not for an external solution at the moment.


Tags: cloud

confluence-cloud
Confluence version 6.13.8
Asked by neeta jain:

Hello Team,

We are using confluence version 6.13.8

We wanted to know whether atlassian is going to stop support for the confluence version 6.13.8

Please let us know.

Regards,

Neeta Jain


Answers:
author: neeta jain
body: Thanks for the information shared. will check the details and get back to you if any query.


author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html>


Tags: confluence-server

server
how to write in jql the number filed was never filled
Asked by ????????:

Field name is "Remaining development", this field doesn't support "CHANGED" operator.  
or may be write something like has been never updated...


Answers:
author: Niranjan
body: Hi,

I believe that you cannot do that as Number field supports only selective operators

**Supported operators:number and date fields = , != , \> , \>= , \< . \<=IS , IS NOT , IN , NOT IN**

<br />

***Unsupported operators:number and date fields \~ , !\~WAS, WAS IN, WAS NOT, WAS NOT IN, CHANGED***

comments: author: Niranjan
body: If you are very keen, I would recommend you to default the field value to 0 and team can fill it when necessary. Or you can remove it from create/edit screen and have only on transition and view screen.

Add a new transition say, "Add Amount" associate it with a status "Amount Added"

Make amount field mandatory.

Now you can use jql for *status change*.


author: ????????
body: [@Niranjan](/t5/user/viewprofilepage/user-id/715719) I didn't\`t ask about you wrote. I already wrote this filed didn't\`r support CHANGED.  
It doesn't\`t solve my problem. I need to check is this field have been ever filled for much bigger rule.


author: Niranjan
body: [@????????](/t5/user/viewprofilepage/user-id/3890403) - You are correct. You cannot filter it based on previous value that number field was holding as the values are not definite. You may consider the transition option.


Tags: confluence-server

jira-server

jql

server
Blog layout / design for a project
Asked by Anna With R?dst?l:

Hi! I'm currently managing the Confluence blog for a Project I'm attending, and we use the blog function weekly where managers can share their weeks status, tasks and social happenings. The blog is currently just set up as a 'free text' site where all the managers have their own section to type into. I think this design is quite dull, so I was wondering if anyone has set up their blog in a different way, and wish to share? Or if someone has some inspirational photos I can see?

Thanks!


Answers:
author: Sven Schatter _Lively Apps_
body: Hi Anna,

Might be a bit biased here since it's our own app, but I really love how my colleagues have arranged the blog overview in [Lively Blogs](https://marketplace.atlassian.com/apps/1213057?utm_source=atlcom). Here's a screenshot of what it looks like:

![1f7c9802-2542-49bd-ac6f-ecb10a2fb3e2](https://community.atlassian.com/t5/image/serverpage/image-id/113063iA77614FF9FF9343E/image-size/large?v=v2&px=999 "1f7c9802-2542-49bd-ac6f-ecb10a2fb3e2")

Cool thing about Lively Blogs is also that it allows you to set teaser images for blog posts and comes with a lot of macros that let you display blog overviews like the one in the screenshot on space home pages or other overviews. :)

Cheers,  
Sven


Tags: blog

design

inspiration

layout