youngmon/atlassian-qna huggingface dataset:
after user limit reached disabling users does not allow more to be added
Asked by Nic Hart:

Conf 5.0

10 user license - 10 in use - disabled one to allow another but 'add users' admin tab still says 'This Confluence installation is not licensed for additional users.'


Answers:
author: Daniel Borcherding
body: Nic,

I might suggest taking that user out of any group configured with the "Can Use" permission.

Sometimes things get a bit fiddly is a user is disabled, but still part of a permitted group.

comments: author: Nic Hart
body: Hmm - is that what I would call a 'bug' then ;-) ?

But thanks anyway - problem solved - fixed in next release, perhaps?


author: Ramiro Pointis
body: In fact, if I'm correct that disable option works great if you don't changes to the basic groups permission. When you start adding permissions and assign your own groups for "Can Use" it's something you have to revert.


author: Nic Hart
body: I'm sorrry to disagree! User was member only of confluence-users, and there was no change to that group. Only one custom group had been created, to restrict access to a specific space, and this user was not a member.

If you want access to the instance to analyse please let me know.


author: Ramiro Pointis
body: My bad I though maybe you did any changes to the Global Permissions. Here's doc on how it works:

<https://confluence.atlassian.com/display/CONF35/Removing+or+Deactivating+a+User>

I think you are right.


author: Nic Hart
body: Yup. The documention agrees that you shouldn't have to take disabled users out of groups! Are we agreed that this is a defect? Otherwise, you need to change that documentation page!


author: Ramiro Pointis
body: Well, if I were part of Atlassian hahaha... It really looks like a bug. You could create a support issue on Atlassian issues tracker so they can know about this.

<https://jira.atlassian.com/browse/CONF>


author: Daniel Borcherding
body: I think this is the outstanding bug for that behavior.

<https://jira.atlassian.com/browse/CONF-24969>


author: Nic Hart
body: local confluence directory only......


author: nriley
body: Nic,

Did you create these users via Confluence, or is your user management hooked up to LDAP/Active Directory/some other external source?


author: Nic Hart
body: AS admin, in User Admin, view Users, click to view user and click the 'disable' link. And the user shows 'disabled' - :

**"This user has been disabled.** This user will not be able to log in to Confluence."


author: Ramiro Pointis
body: Hi Nic, how you have disabled the user?


Tags: confluence-administration

user-management
Confluence Polls: anyone have this plugin working?
Asked by Thomas Ehardt:

We have a few users who would like to play around with it but it doesn't seem to work. Here's what I'm doing:

1. create a new page
2. insert 'Poll' Macro

I then get this message in the "Insert 'Poll' Macro" popup:

```
Error rendering macro 'poll-macro' : java.lang.NumberFormatException: For input string: "hidden field value"
```

Has anyone else experienced this? Does anyone have this plugin working?

We're on Confluence 5.1.2, and the plugin is v1.3 (both latest)


Answers:
author: Elvir Hadzic
body: You can kinda work around it if you want to use the macro anyway:

1. Edit the page and chose the macro.
2. Get the format exception.
3. Click "insert" anyway.
4. You should now be back at the normal editing page and the cursor should be inside the macro. Here you can type in the desired poll title.
5. Save the page. You can now add Votepotions on the normal page (=not in edit mode).


author: Felipevsw
body: I've replicated this behaviour here as well. I'll continue to investigate this, and file a bug if needed.


author: Aaron Jones
body: I'm experiencing the exact same behavior. It occasionally loads, but adding any Vote Options get lost on refresh and attempts to edit the macro just revert it back to the error.


author: Lisha Li
body: I followed the workaround and it worked. But when I refresh the page, the Voteoptions I've added disappear --- the page reverts to its "saved" state with only poll title visible.


author: ALO
body: Workaround is not working for us, same error.Confluence Polls Version: 1.3 Confluence Version 5.1.1Can we expect an Update soon that fixes this Problem?Many thanks!


author: astrograph
body: When saving the page with the inserted Polls macro, I get this error on the rendered page:

Error rendering macro 'poll-macro' : java.lang.NumberFormatException: For input string: "hidden field value"

There is no option to add Voteoptions...

<br />


author: Thomas Ehardt
body: It seems like this is not something that's ready for prime-time ... our users aren't willing to work with the workaround, so we're putting this on hold.

Sadly, this means my plans for Atlassian product domination cannot yet be complete. :)


Tags: addon-com.atlassian.confluence.poll

confluence-administration
Nested product requirements
Asked by Augustin Regnier:

Hello everyone,

I'm currently reviewing Confluence for use in my company, and I'd like to use it to manage requirements.

I'm trying to use the "Product requirements" blueprint. To use this feature, our product manager needs the ability to establish a hierarchy amongst requirements, some kind of nested, or parent/child requirements.  
At the moment, all requirements are displayed in a "flat" way in the Requirements dashboard.

Also, is there a way to export a file, listing each detailed requirement (not only the product requirements dashboard) ?

Thanks a lot for your help,

Best regards,

Augustin


Answers:
author: LUC FILION
body: Hello Augustin,

I agree with Ferenc. One of the best way we have to manage multiple levels of requirements is to create different custome fields for your requirements which qualify the requirements further (e.g. functional, mechanical, system, etc.) and also add relationship links between these requirements (issue links). You can create your own issue links to describe the dependencies even more.

Nuum provides a plugin called Impact for JIRA (<http://bit.ly/1tYPzxu>) which allows to display those dependencies, which may be what you are looking for.

Don't hesitate to come back to me if you have more questions,

Regards,

Luc


author: Midori
body: I also suggest JIRA --- especially if your requirements have **stict ranking** , strongly **typed attributes** (like business value, estimations) or **complicated links** (dependencies) that cannot be expressed simply by parent-child relationships.

If decide to try JIRA, here are 2 plugins to address the needs you mentioned.

*Nesting* : JIRA only supports 2 levels of hierarchies by default, but the [Structure](https://marketplace.atlassian.com/plugins/com.almworks.jira.structure) plugin fills the gap by alllowing hierarchies with arbitrary depth.

*Exports* : [PDF View Plugin](https://marketplace.atlassian.com/5167) can render specification documents from your issues, together with their assets, mockups, diagrams or other type of attachments. (**[sample](http://midori.hu/downloads/jpdf/jira-software-requirement-specification.pdf)**)  
![](https://dq1dnt4af4eyy.cloudfront.net/files/com.midori.jira.plugin.pdfview-metadata/screenshots/1456df94-b3b1-4113-b425-a2101c9afe0c.png)


author: m
body: Augustin,

You can export from Confluence to PDF and select the hierarchy to export. See this document:

<https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+PDF>

You might also want to look at using JIRA + Greenhoper for managing requirements. Here is a KB article with some tips for doing that:

<https://confluence.atlassian.com/display/JIRAKB/Using+JIRA+for+Requirements+Management>

Cheers

comments: author: Augustin Regnier
body: How about using product requirements blueprints ? Those seem to be simple and ready to go, I just need the hierarchy.

<https://confluence.atlassian.com/display/DOC/Product+Requirements+Blueprint>
Confluence: Linking to actions
Asked by Miche?l Healy:

Hi,

I want to put a link like this in Confluence:

"If your team doesn't yet have a Space on the site, please *feel free to create one*"

where the text in italics above is a link that shows the overlay screen allowing you to create a Space right there and then. The button on the Spaces Directory page points to an action, so I just need to know if I can have a text link that points to an action.

Thanks,

Miche?l


Answers:
author: RianA
body: Yes, you can definitely do that. I have tried it on my local instance and it does work. However please bear in mind that it will redirect you to create space page, and it won't be a pop up window. Hope it helps!

comments: author: Miche?l Healy
body: That's great, thanks. What does the link text look like?


Tags: link
Issue with confluence mail disable - Pls help
Asked by Sanu Soman:

Hi Guys,

Please help me to resolve this issue,

I want to disable mail option in my confluence for XML restore, for that I've added below JVM parameters and restarted the service.

*-Datlassian.mail.senddisabled=true -Datlassian.mail.fetchdisabled=true*

Now these parameters are showing in Confluence's system information's but mails are sending smoothly. Could you please tell me what exactly the error is? and how I can resolve this?

My standalone confluence is installed as service in windows server, so I've followed below docs for setting up the JVM arguments.

<https://confluence.atlassian.com/display/JIRA/Setting+Properties+and+Options+on+Startup#SettingPropertiesandOptionsonStartup-WindowsService>

Many thanks in advance.


Answers:
author: Sanu Soman
body: Yes... I did the same thing and now I can see the newly added parameters in the confluence system informations as well. But this is not blocking any mails :(


author: Sameera Shaakunthala [inactive]
body: No you don't need to restart Windows server (OS).

Is Confluence/ Tomcat running as a **Windows service**? If so, you just have to go to Windows services (Start --\> Run, services.msc) and restart the Tomcat/ Confluence service.


author: Sanu Soman
body: I restarted confluence, just checking whether I need to restart the windows server to make this effect?


author: Sameera Shaakunthala [inactive]
body: Indeed! If you change JVM parameters you have to restart Confluence.


author: Sanu Soman
body: Raised support ticket for this and waiting for the update.


author: Sanu Soman
body: I guess, I need to restart the server to take this effect? Is it true?


author: Sanu Soman
body: Hi Sameera,

I want to block emails while doing the XML restore. Suppose now if I change the server details to non-existant one, then also while doing the restore, it will map to the actual mail server configuration from the XML file(production backup).

So dont know how I can resolve this?

Thanks,

Sanu P Soman


author: Sameera Shaakunthala [inactive]
body: Looks like you are following JIRA's documentation. I'm not sure if these instructions have the same effect on Confluence.

Not sure how to do it in confluence, but you could try to set the outgoing server to a non-existant one temporarily to avoid sending of mails.

<https://confluence.atlassian.com/display/DOC/Configuring+a+Server+for+Outgoing+Mail#ConfiguringaServerforOutgoingMail-ConfiguringConfluencetosendemailmessages>


author: EddieW
body: I know you mentioned the System Info page, did you also verify the arguments show in the log as you expect?  

In the past I recall having to sometimes quote arguments for some jvm processes,

"`-Datlassian.mail.senddisabled=``true" "..." `

Otherwise it sounds like this may be a bug worth raising with Atlassian.


Tags: confluence-administration
how the favourite pages macro works?
Asked by Harika Mynampati:

? Obviously this macro only displays recently added favourites. For this reason I am looking for a solution, which shows me all my favourites, not only the ones which have been recently added. (By the way, do you know the exact definition of "recently" in this case?)

? Currently all my favourites are recently added, but how can I avoid, that they won't be shown after some time and when will it be?


Answers:
author: Daniel Borcherding
body: Harika,

I have gone ahead and filed an improvment request for this behavior.

<https://jira.atlassian.com/browse/CONF-29233>

There is nothing in the documentation that suggests what interval "recent" is. The request centeres around giving users an option to show all favorites instead of just the recent ones.

I have added this post to the ticket to furhter increase it's visibility.
How can i choose the direction of text ( LTR & RTL ) in the editor ?
Asked by Slim Bhiri:

Hi,

I want to use Confluence with arabic content. So i want to choose RTL direction for my pages.

Sometimes i want to use LTR so is there a plugin for the Editor ?

Thanks.


Answers:
author: Jeison
body: Hi Slim,

Currently, RTL languages are not supported in the OnDemand environment, and neither is the inclusion of external plugins. There's an improvement request regarding this feature at:

<https://jira.atlassian.com/browse/CONF-1373>

There you'll see a workaround for standalone instances (not supported in OnDemand), by creating a user macro to insert blocks of RTL text within your content.

Hope it helps.


author: Paz Grimberg
body: Hi there,

You can try the RTL Plugin:

<https://www.methoda.co.il/en/rtl-for-confluence>


author: Amir
body: Try to install this  
<https://file.io/Y8gfixEJ6EQh>


author: Tsirkin Evgeny
body: Thought this is an old issue I thought it is a good idea to advertise my chrome plugin that fixes rtl jira issues

Here it is

JiraRtl <https://chrome.google.com/webstore/detail/jirartl/djnbhcebgngagmioniajfhbldkoegcco>


Tags: cloud

confluence-cloud

language-ar

language-he
Cannot log into Confluence after moving servers
Asked by Michael Long:

I just moved our Confluence setup from one server to another the big item to note is the new server is in a new private network. The set up was using Jira to serve the usernames/passwords for logins, so Confluence was configured to point to the Jira server on the same network.   
When I moved Confluence, I dumped everything to a backup on the old server, and then just restored from that file on the new server.  
Nobody can login though because the old server was pointed at a Jira instance that the new server can't get to.   

How can I change the Jira server that Confluence points to for its usernames and passwords if I can't get logged into Confluence in the first place? I'm assuming this has to be database driven somewhere so which table/value should I change?


Answers:
author: Michael Long
body: Ok! That was actually not the solution because what I originally asked about was not the strictly the problem.

For the record if you have access to the database you can change the URL used by Confluence to find any of its "directory"s for me I only had one so that was simply:

```
UPDATE `confluence`.`cwd_directory_attribute`SET attribute_value='new jira URL' WHERE `attribute_name`='crowd.server.url';
```

That actually fixed the Confluence side. I just didn't know it yet because....

The missing piece was that apparently when you change servers, generally the server's IP address changes. Who knew right? Well it turns out that Jira restricts the IP addresses that are allowed to connect to its user server. Adding in the new IP address into JIRA along with making the change above, got me all set up and working.


author: darylchuah
body: Hi Michael

You may refer on this documentation on **[Restoring Passwords to Recover Admin User Rights](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights)**

Hopefully it helps!

Cheers :)

comments: author: darylchuah
body: Yes exactly. This is because currently, confluence does not recognize the path to JIRA since you already migrated to a new server. Therefore, you will need to retrieve the Admin password and reconfigure confluence to point to the correct path to JIRA and set the correct directory order in confluence.


author: Michael Long
body: So you're saying I have to change the password for the local account 'admin' in the database, login as that then use the administration pages to make the necessary changes to point my 'new' Confluence at the 'new' Jira instance?


author: Michael Long
body: Thank you. This helped even if it wasn't exactly the answer I was looking for because my question wasn't the right one to be asking.
License status: Incompatible with product license (wrong type)
Asked by Enrico Roethlisberger:

We purchased Cache Plugin Licenses (Cache Plugin for Confluence 2000 Users: Commercial License) for our Confluence system (Confluence 2000 Users: Commercial License). Now, we have some troubles with the developer license. We get the message "License status: Incompatible with product license (wrong type)".

Cache Plugin Version: 4.2.0  
Confluence Version: 3.5.16

Thank you for an answer immediately.

Best regards  
Enrico R?thlisberger


Answers:
author: Nic Brough -Adaptavist-
body: This usually happens when you try to put a developer licence for a plugin into a system that has a production licence. (And vice-versa)

Check what types of licence you are using for both Confluence and the plugin.

comments: author: Enrico Roethlisberger
body: Thank you for the fast answers. We had a production license (not a developer license) on our development confluence system. Now it seems to ok.

Best regards, Enrico


author: Bob Swift (personal)
body: When you say "the developer license" are you referring to the license you are using to run the plugin on a secondary developer system? This is obtained by going to [my.atlassian.com](http://my.atlassian.com) and going to **View Developer License** for the plugin.


Tags: confluence-administration
Automatically add Page Restriction to Author
Asked by Jithesh G:

Hi All,

Is it possible to automatically add a page restriction to all the pages created in a space, such that only the page creator will be able to edit the content? All others will have view access.

Thanks \& Regards,

JitheshG


Answers:
author: PeterKoczan
body: Hi,

Unfortunateoly this is not possible this way. There was a similar feature request earlier that you can find here: <https://jira.atlassian.com/browse/CONF-27498>

This however was closed as won't fix, since these are somewhat controlled on default space permissions, even though it does not fully cover the requirement.

Cheers,

Peter

comments: author: Jithesh G
body: Thanks Peter.

However i could found that there is a macro called add-page-restriction (<https://wiki.csuchico.edu/confluence/display/conf/Available+Macros>), but when i used this macro in my page, it says there is no such macro available. Could you please tell me if there is such a macro available in Confluence?

Thanks \& Regards,

JitheshG


author: PeterKoczan
body: Hi,

The mentioned page is not an official documentation, rather it seems to be a public Confluence instance. I suspect that the mentioned macro is a custom user-macro created by the owners of this instance. Alternatively, it could have been a plugin by [Adaptavist](https://marketplace.atlassian.com/vendors/81) (I suspect it was a former version of BUILDER theme), however I am not familiar with it, I suspect it was in an old version only and not in the current, but you can give it a try.

Regards,

Peter


Tags: restriction
Global Template
Asked by Kristine Hung:

Hi,

When I insert wiki markup in global template an error occurs

*Wiki Markup Conversion Errors error : Bad Request*

but when I insert the same codes in other pages, even in space template I get no error and its working just fine. I am on confluence 5. Thanks.


Answers:
author: PeterKoczan
body: Can you give an example of the wiki markup code used? If that is by any chance confidential, you can try narrowing down the possible problematic part by only adding the code block-by-block and see where it fails.

Regards,

Peter

comments: author: Kristine Hung
body: Hi Peter,

Here's an example code that I can use in the space template but not in the global template

```
h3. SymptomsFILL IN SYMPTOMS HERE h3. CauseFILL IN CAUSE HERE h3. ResolutionFILL IN RESOLUTION HERE
```

Then I found out that any code that I input in the wiki markup will not work. Even inputting "hello" will give that error message mentioned in the above post. But If I use "hello" in the space template, that works.

Am I forgeting something? Maybe activating a feature to have global template accept inputs from wiki markup. I tried researching for the issue but to no avail.

Thanks for the reply. Much appreciated.
Single Clicking an Image drags it instead of showing image toolbar
Asked by Ryan Burnham:

Ok this issue is extreamly annoying. I've had it for a while now but its driving me crazy. The issue appears to be when the image is larger than the viewable area (hense the reason for wanting to select it and resize it)

1. Start a new page

2. take a screenshot

3. Paste it into the page (chrome)

4. Single left click on the image keeping you mouse still

The page jumps all over the place and you end up dragging the image into a different area

Also on smaller images if the cursor is above the image it struggles to select it. You need to select it a few times before it shows the toolbar.

Is there a way to fix this?


Answers:
author: C. Faysal
body: wow this sounds annoying indeed.

i've never experiences such behaviour before...will other browsers act the same?

comments: author: C. Faysal
body: what about Firefox or Safari?

i use both of them...no problems adding (large) images and select a smaller preview

i just tried on confluence 5.1.2...

using firefox 20.0 to upload \& insert an image (3000x3000) and left klick on it to select a smaller view.

everything works fine...


author: Ryan Burnham
body: Ok it does look like its ok in Firefox. Shame i prefer Chrome :)

Looks like i am running an older version though (4.3). Can anyone confirm the issue is fixed in 5.1.2 +


author: C. Faysal
body: works for me using latest chrome release


author: Bruce Schlueter
body: We are using 4.3.2 and it works with Chrome


author: Ryan Burnham
body: Ok i installed the latest version of Confluence 5.1.2 on my machine and it looks like the issue has been fixed. I'll have to get the sys admin to update confluence


author: Ryan Burnham
body: PS i've tried it in IE as well and get the same problem
BDD user stories in Confluence
Asked by Anatoly Danilov:

I want to keep user stories in Confluence, but I can't find a way to fetch the stories in text format back :( All I found is pageUrl?decorator=printable. There is got to be a better way to fetch stories in txt mode, maybe REST API features? Any ideas, suggestions would be highly appreciated!


Answers:
author: Anatoly Danilov
body: so far there is no way to get features from the wiki in an easy way without tons of parsings


author: C. Faysal
body: hi.

using REST you could put this behind your Confluence URL:

/rest/prototype/1/content/{ID}

i.e. <https://your_url_to_confluence/rest/prototype/1/content/here_comes_the_page_id>

try this

comments: author: C. Faysal
body: one other idea to get page content in an unformatted way is to use webdav


author: Anatoly Danilov
body: this way I got xml formatted page which is not much better than pageUrl?decorator=printable


Tags: story