GraphQL error when trying to add a label to a Confluence page
Asked by Leigh Elliott:

![Screenshot 2022-06-17 123613.png](https://community.atlassian.com/t5/image/serverpage/image-id/202296i03E042017DBCE3C2/image-size/large?v=v2&px=999 "Screenshot 2022-06-17 123613.png")  

When tring to add an already created label to a Confluence page I get the above error. The full error text is:  

GraphQL error: Exception while fetching data (/addLabels) : io.atlassian.platform.micros.asynchttp.ContextualMicrosHttpAsyncClient$ReadingResponseException: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('X' (code 88)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at \[Source: UNKNOWN; line: 1, column: 2\]  

I have closed my browser and tried reloading the page and adding the label but the problem recurs.   

Any advice on how to resolve?


Answers:
author: Leigh Elliott
body: I have tested this again today and the problem has been resolved.


author: Bridget
body: same

comments: author: jp_pienaar
body: experiencing same issue as well


author: Pontus Axelsson
body: me to :(


author: Jorge Luiz Moreira Silva
body: Same here :(


author: Richard Duszczak
body: also experiencing this issue. Cannot add new or select an existing label.


author: Kathy O'Donnell-Bustin
body: Me too. Please fix. My cloud Confluence version:

### Confluence 1000.0.0-f2458dd01458 {#toc-hId-1945255132}

Copyright ? 2003 - 2020 Atlassian Corporation Pty Ltd.

The use of this product is subject to the terms of the [Atlassian End User Agreement](http://www.atlassian.com/end-user-agreement), unless otherwise specified therein.

This product includes software developed by the [Apache Software Foundation](http://www.apache.org/).

This product includes software developed by [Twitter](https://github.com/twitter/twemoji), licensed under [CC-BY 4.0](https://creativecommons.org/licenses/by/4.0/)

This product also includes the following libraries which are covered by the GNU LGPL license:

* tinymce-3.4.9-atlassian-11, [LGPL 2.1](http://tinymce.moxiecode.com/license), [Source](https://tracelink.jira.com/wiki/s/442945030/6452/f2458dd014580b24cb21a82e6df198275f0f54a8/1000.0.0-f2458dd01458/_/download/resources/com.atlassian.plugins.tinymce:atlassian-rte-javascript-tinymce-core/tinymce.js)
* tinymce-4, [LGPL 2.1](http://tinymce.moxiecode.com/license), [Source](https://tracelink.jira.com/wiki/s/442945030/6452/f2458dd014580b24cb21a82e6df198275f0f54a8/1000.0.0-f2458dd01458/_/download/resources/com.atlassian.plugins.tinymce:atlassian-editor-tinymce-4-source/tinymce-4.js)


author: Lori Meeks
body: Same here


author: Laura Cervantes
body: Having the same problem here this morning too.


author: Bojan_Stojakovic-2
body: Same problem here, please open a ticket for this.


author: Bojan_Stojakovic-2
body: I've submitted a ticket to Atlassian support. You can all [do the same here](https://id.atlassian.com/login?continue=https%3A%2F%2Fsupport.atlassian.com%2Fcontact).


author: Christin Veach-Dixon
body: Thank you. I have submitted a ticket as well.


author: Bojan_Stojakovic-2
body: It is resolved on our end.


author: Christin Veach-Dixon
body: Mine is resolved as well.


author: Lindsay Early
body: Same!


author: Christin Veach-Dixon
body: I am getting errors as well. Same as above. Is there issues currently happening with labeling?

++**See error code:**++  
GraphQL error: Exception while fetching data (/addLabels) : io.atlassian.platform.micros.asynchttp.ContextualMicrosHttpAsyncClient$ReadingResponseException: com.fasterxml.jackson.core.JsonParseException: Unexpected character ('X' (code 88)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at \[Source: UNKNOWN; line: 1, column: 2\]


author: Steve Grupinski
body: Exact same issue here. Able to delete a label. Get error when attempting to add.


Tags: cloud

confluence-cloud