youngmon/atlassian-qna huggingface dataset:
I need to Integrate my local self-hosted Jira server with Google Firebase project.
Asked by IT Network Devsky:

I need to Integrate my**local self-hosted Jira serve** r with **Google Firebase** project. I need help for this matter please.  
My local JIRA is configured in Windows Server 2016 and it is running in **HTTP** port **8080** without SSL.  
to **integrate** Local **Jira** with **Google Firebase** it has to be running with HTTPS and I cannot configure my JIRA to run at **HTTPS** port **443**.  
Anybody can help please.


Answers:
author: Brant Schroeder
body: [@IT Network Devsky](/t5/user/viewprofilepage/user-id/5540596) Welcome to the Atlassian community

Configure Jira to run on port 8443 with HTTPS. Google might not accept a self signed certificate so you may need to get one issued and add that to your server. <https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html>

comments: author: IT Network Devsky
body: How would I configure Jira to port 8443 with HTTPS. I tried but I failed.

Need guidance.


author: Brant Schroeder
body: [@IT Network Devsky](/t5/user/viewprofilepage/user-id/5540596) This should help you out <https://confluence.atlassian.com/adminjiraserver/changing-jira-application-tcp-ports-938847762.html> You should just be able to change the connector port to 8443. If you do not want the connection <https://yourdomain.com:8443> to contain the port you will need to run a proxy. <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html>


author: Brant Schroeder
body: Thinking more about it you could just run Jira on it's normal port and use the proxy to have it run on 443 that might be the easiest solution.


Tags: cloud

jira-cloud
Access requests
Asked by Lena Sargsyan:

Hi,

In our instance, I dont get access requests. And I cant review or approve access requests. How it comes?![Screenshot 2024-07-10 153004.png](/t5/image/serverpage/image-id/334595i472281C8120DD6FD/image-size/large?v=v2&px=999 "Screenshot 2024-07-10 153004.png") Our engineers claim that they sent access requests.


Answers:
author: Jan Westphal
body: Hello [@Lena Sargsyan](/t5/user/viewprofilepage/user-id/5048167)  

In your Screenshot click on your site on them bottom left. On the left the Administration menu for that site will open up and you can choose **"Access Requests".** Best regards,  

Jan

comments: author: Lena Sargsyan
body: Thanks much [@Jan Westphal](/t5/user/viewprofilepage/user-id/5350246)


Tags: cloud

jira-cloud

not-applicable

user-management
How to prepare filter code to see only KEY contain "ABC-" ?
Asked by Wiktor Rybka:

I cannot use operator "Contains" because it is forbidden for not text fields.


Answers:
author: John Funk
body: Hi Wiktor - Welcome to the Atlassian Community!

If you are trying to do what you have in the subject of this post, then it would just be: Project = ABC

comments: author: Wiktor Rybka
body: Thank you, it is also works.


author: John Funk
body: Great! Glad it works - and you are welcome.


Tags: cloud

jira-cloud

jira-service-management
How can I filter epics with child issues with their linked issues?
Asked by Berkan Suna:

I want to filter that all epics with child stories with showing the stories' linked issues. Is that possible? How can I query that?


Answers:
author: John Funk
body: Hi Berkan - Welcome to the Atlassian Community!

Unfortunately, you will not be able to do this with out of the box Jira. You will need an add-on such as ScriptRunner or one of the apps found in this previous post:

<https://community.atlassian.com/t5/Jira-questions/JQL-find-Epics-which-children-are-under-a-particular-condition/qaq-p/2280381>

comments: author: Berkan Suna
body: Thank you [@John Funk](/t5/user/viewprofilepage/user-id/7148) !


author: John Funk
body: You are welcome!


author: Berkan Suna
body: Is there any free product that you could suggest instead of ScriptRunner? [@John Funk](/t5/user/viewprofilepage/user-id/7148)


author: John Funk
body: Nope, not for this.


author: Marc - Devoteam
body: HI [@Berkan Suna](/t5/user/viewprofilepage/user-id/5540469)

Unfortunate their are no free products in relation to expand JQL options in the system, only paid option are available.


Tags: cloud

jira-cloud
Is it possible to use "View in Search" and "Bulk Update" functionality for the linked issues?
Asked by Berkan Suna:

We currently can use "View in Search" and "Bulk Update" functionality for the child issues. Is it possible to have that for the linked issues?![2024-07-10_12-11-46.png](/t5/image/serverpage/image-id/334550i307134CA96FBEC07/image-size/large?v=v2&px=999 "2024-07-10_12-11-46.png")


Answers:
author: John Funk
body: Hi Berkan,

No, I don't believe the is possible yet.

comments: author: Berkan Suna
body: Thank you John for your reply!


Tags: cloud

jira-cloud
Project deletion not working for associated Workflows
Asked by Simon K?nig:

Hi,

I just migrated some projects with corresponding Workflows and full configuration into our "New" Cloud Site. I then deleted the Projects, since we don't need them and just want to work with the workflows (I used this workaround bc. the workflow sharing in Cloud is way to complicated).

Now I have a problem: After deleting the Projects, Jira seems to think, that they are still there regarding Workflow Schemes.  
The Links to the projects are still shown in the workflows, the workflows are still considered "active" and I can't manipulate or delete them like you would be able to for not associated workflows.   
Since reindexing (or something similar) is not build into cloud anymore I can't find a way for Jira to reevaluate the existance of my projects on a Workflow-Scheme / Project-Config level.

Can someone help me with that?


Answers:
author: Simon K?nig
body: Hi,

This was an oversight on my end: The project deletion moved them to Trash and I didnt see the trash in my normal project overview.

After permanently deleting them, everything works fine


Tags: cloud

jira-cloud
How to make more than one board in a project?
Asked by delaram nezami:

I want to be able to get more than one win for the team in a project


Answers:
author: guismb
body: Hey [@delaram nezami](/t5/user/viewprofilepage/user-id/5372689) , I believe you should be more detailed in a question here in the community, also take some time to research your question before actually submitting... None the less, when you are looking at the backlog view of your project, at the far right "3 dots" menu, you can see the option "Configure board" and "Create board" which will allow to do what you are requesting, however if you can't see this option is due to lack of permission.

![Screenshot 2024-07-10 at 10.20.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/334548i1AA4CF490F443DF7/image-size/large?v=v2&px=999 "Screenshot 2024-07-10 at 10.20.30.png")


Tags: cloud

jira-cloud
How to make more than one board in a project?
Asked by delaram nezami:

I want to be able to make more than one win for the team in one project


Answers:
author: Rilwan Ahmed
body: Hi [@delaram nezami](/t5/user/viewprofilepage/user-id/5372689) ,

Click down arrow near the present board name and scroll down. You can see option "Create board". You can create new board from this.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/334539iD8711141E783A2C9/image-dimensions/228x273?v=v2 "image.png")

comments: author: delaram nezami
body: Thanks


author: John Funk
body: Hi Delaram,

See this article for guidance on creating a second board:

<https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018>

comments: author: delaram nezami
body: Thank you


author: John Funk
body: You are welcome.


author: Marc - Devoteam
body: Hi [@delaram nezami](/t5/user/viewprofilepage/user-id/5372689)

Depending on the project type you are using this is possible or not.

The explanation given by [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) , only works on Company managed projects.

If you are in a Team managed project, there is no option to add an extra board.

comments: author: delaram nezami
body: thank you


Tags: cloud

jira-cloud
Dynamic forms
Asked by Joana Cerejo:

I want to create a dynamic form that changes according to a decision tree. For example, for country X and type of project Y, I have a form; and for country Y and type of project X, I have another different form.

At the end it can be, for example:

- Country X, Complex projects -\> Form A

- Country X, Simple projects -\> Form B

- Country Y, Complex projects -\> Form C

- Country Y, Simple projects -\> Form D

... the same for other countries and type of projects.

And this, in a user friendly way. End user will only need to select their countries and type of project, to have access to the form.

Is it possible to do that on JIRA?


Answers:
author: Jaros?aw Solecki _Deviniti_
body: Hi,

Which type of Jira hosting are you using, and in what kind of project do you want to create this behaviour?

You can achieve this in Cloud JSM projects with Jira Forms. However, if you need the same functionality in Jira Software, you will need to use a Jira plugin. We created [Dynamic Forms for Jira](https://marketplace.atlassian.com/apps/1210820/dynamic-forms-for-jira?hosting=cloud&tab=overview&utm_campaign=PO&utm_medium=answer&utm_source=community) specifically for such use cases. With this plugin, you can set conditional visibility of fields based on previous user selections in other fields (e.g., country/project). You can also set multi-condition actions (e.g., visibility of fields based on two different fields), which cannot be done with Jira Forms alone.  

comments: author: Joana Cerejo
body: Thank you! It was very useful.


author: Lamice Skhiri
body: [@Jaros?aw Solecki _Deviniti_](/t5/user/viewprofilepage/user-id/1948742) do you need specific settings for a field to be able to apply the rules?

In my case, I am requesting a field to to show up and be required only this this condition but this is not working.

I can see this error in my console:

{"errors":{},"errorMessages":\["The property gic-jsm-fields-layout-preference does not exist."\],"httpStatusCode":{"empty":false,"present":true}}

Any idea please?


author: guismb
body: Hey Joana, can you be more clear on what you are trying to do inside Jira? As a product management tool I'm not seeing how you want to connect dynamic form inside it...

When you say user will select the country, is that on another tool? Type of project inside JIRA? Little bit lost here.


Tags: jira-unknown-hosting-type

unknown-hosting-type
API call, returns fewer users than in the admin portal
Asked by Soltec PBI:

Good morning,

I'm making Rest API calls to Atlassian Cloud to get the number of users assigned by each Atlassian product. Even when making the calls using a loop that goes through all the cursors and makes the call for each cursor, the assignments to each user do not appear correctly. As an example, for the product "Compass" I see 5 users in the admin portal, but I only receive 4 users in the API call.

In addition, I don't see many of the products that do appear on the portal, such as Atlassian Guard, PowerBI Connector for Jira Cloud or ScriptRunner for Jira Cloud.

Is there something I'm not taking into account? Does it take some time for the API to synchronize with the portal?

The API call I am making is the following:

<https://api.atlassian.com/admin/v1/orgs/{org_id}/users>

Thanks in advance.


Answers:
author: Marc - Devoteam
body: Hi [@Soltec PBI](/t5/user/viewprofilepage/user-id/5540368)

Welcome to the community.

Only managed accounts will be retrieved via the API call.

Non managed accounts will not be shown in the results.

Atlassian Guard, is a product to manage users, so no accounts are in in this product, the api you are calling is from Atlassian Guard.

Apps are not taken into account, as they are based on the user tier of the product used in and are not taken into account, as access is determined on using an Atlassian product.

comments: author: Soltec PBI
body: Thanks for the quick reply.

How do you explain then that a user who has two licenses in the admin portal (one from Jira Service and another from Atlass) only appears in Jira Service in the API?

Is there a way to get the users for each of the products, including the ones I mentioned that don't appear? What would be the API call?


author: Marc - Devoteam
body: Hi [@Soltec PBI](/t5/user/viewprofilepage/user-id/5540368)

No the user has access to Jira Service Management and if you use SSO you will require an Atlas (Guard) subscription.

But this wil not show in the API call, and there is no call for this.

If you would remove SSO, you won't need Atlas, so then there will be no license.

Or does this user have Trello and you claimed the domain, then you will see o user billed in Atlas, even if the user has no JSM access.

But Trello is not SSO enabled and can't be tracked via the API


author: Soltec PBI
body: Hi, thanks for your comments.

Sorry but I wasn't understanding you.

As I have been able to verify, it only brings me the information of the Active users, but the guests do not appear in the API and do appear in the global count of Products in the admin portal.

I don't know if this is what you were trying to tell me and I wasn't able to understand you.

Is there an option to make the api call and see all these users?

Thanks in advance again.


author: Marc - Devoteam
body: iH [@Soltec PBI](/t5/user/viewprofilepage/user-id/5540368)

To my knowledge, there is no option to get the guests (customers) via the API

You could create an Atlassian Support ticket to see if they can help out.


Tags: api

cloud

jira-cloud

rest-api
Incompatible component on automation rule
Asked by Bob.Grewar:

Hello all,

I have looked through the details of a similar post but not found an answer. This is a super simple rule and I'm sure the answer is obvious, but I'm stumped.

I want to copy the fixversion to all sub-task issues as a once-off action.

Trigger - scheduled (will just use the Run rule option to trigger)

JQL - type in subtaskissuetypes()

Action - copy fixversion from parent issue

I am getting a component might be incompatible error on the JQL component in the rule.

Any thoughts?

Cheers.![Screenshot 2024-07-10 100444.png](/t5/image/serverpage/image-id/334527i7969816B2393F78B/image-size/large?v=v2&px=999 "Screenshot 2024-07-10 100444.png")![Screenshot 2024-07-10 100415.png](/t5/image/serverpage/image-id/334526i8A8C938D49A5AEF6/image-size/large?v=v2&px=999 "Screenshot 2024-07-10 100415.png")


Answers:
author: Marc - Devoteam
body: Hi [@Bob.Grewar](/t5/user/viewprofilepage/user-id/4603179)

Welcome to the community.

Create your rule as follows:

1. Trigger : Scheduled  

   Within scheduled trigger specify the JQL search option and use the JQL "type in standardIssueTypes()"  

   And check the box "Only include issues that have changed since the last time this rule executed"
2. Condition: Related issues condition  

   Related issues: Sub-tasks  
   Condition: Are present  
3. Branch rule / related issues  

   Type: Sub-tasks
4. Edit  

   Fix version, copy from parent

comments: author: Marc - Devoteam
body: ![Screenshot 2024-07-10 at 10.25.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/334533i020C944A9BBFED18/image-size/large?v=v2&px=999 "Screenshot 2024-07-10 at 10.25.15.png")


author: Bob.Grewar
body: Thank you Marc,

I had tried the branching, it was including the JQL in the Schedule component that did the trick :)

Cheers


Tags: cloud

jira-cloud
Triggering lists moved from different board
Asked by Rich Blundell:

**Scenario:** I am an educator and I'd like to have a board wherein a user triggers the addition of lists (pre-populated with cards that I've created) that are copied from a separate board.

The idea is that each card in this imported list presents a task - in this case, listen to an audio file and answer some questions. Once all tasks are completed, it triggers the addition of the next pre-populated list and so on.

So the user's board starts with only one list, but by the time they are finished with all of the tasks, they have a board full of multiple lists of completed tasks.

I imagine building the fully populated board and then assigning each student their own individual board. The lists are copied from my board to theirs as they move through the tasks.

Happy to hear any suggestions of this logic and/or specific steps on how to build the rules/triggers/actions.

THANKS!


Answers:
author: Alina Kurishko
body: Hi Rich,

Thanks for raising this question!

I'm afraid it's not possible to trigger an Automation rule by actions on multiple cards. What I can suggest instead is to create checklists in cards instead of separate lists. This way, you can choose the following trigger:

when checklist "specific_checklist_title" is completed in a card"

This means that students will be working on 1 card on each checklist item at a time. Once they're finished with the tasks on 1 card, another card with other checklist items can be copied to a board.

I created a sample rule on my test board that can serve as an example for you:

"when checklist "specific_checklist_title" is completed in a card, find a card titled "card_title" in list "list_title" on board "original_board_title", and copy the card to the top of list "list_title_on_student_board" on board "student_board_title" and link the cards together"

You'll need to create multiple rules with triggers for each particular checklist to copy different cards from your original board.

Hope this helps, but please let me know if you have any further questions!

Alina \| The Trello Team
What happens to observers once a free trial expires?
Asked by Justin Brown:

Hiya!

What happens to observer board members once a free trial expires? Do they get moved to be standard members therefore become able to edit and update cards on boards?


Answers:
author: Luciana Munhoz
body: Hi Justin! Welcome to Trello community!

When the trial ends, the users that were set as observers will remain as it is until the board admin changes them to regular ones or decides to change to any other of the options. Hope that information helps you!

![ChangeUserRights.png](https://community.atlassian.com/t5/image/serverpage/image-id/291039iB80F5A1E722900BA/image-size/large?v=v2&px=999 "ChangeUserRights.png")
Can to replace a user so avoid getting double billed
Asked by Arfah Khan:

Hi, I'm just setting trello up and have added a few users but I now want to replace them with others. Is there a way I can replace them so I don't get billed for the old users + new ones? So far, I've removed the ones I no longer require on trello and have sent invites to new users. Essentially, I want to be able to switch the 'per user' trello licence from one user to another.


Answers:
author: Sal
body: Hey [@Arfah Khan](/t5/user/viewprofilepage/user-id/5359486)! You won't be billed for these replacements if you're only replacing the billable users in your Workspace instead of adding new ones. For example, let's say you have a Premium Workspace with 5 billable users, including you. Then, 2 out of the 5 users left your team or organization, leaving you with 3 billable users and 2 licenses available to be reused. Then, 2 new users join your team or organization, and you invite them to your Workspace. In this situation, you won't be billed for these two new users who joined because you're simply reassigning the licenses you have available from the other 2 users who left.

You can read more about how the billing works on Trello here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>. I hope this information answers your question.
Can't log in to my personal account
Asked by ?????? ???????:

Can't log in to my personal account boss@wonders-cake.ru Trello

how can I regain access to my data?


Answers:
author: ?????? ???????
body: Thanks, but I live and work in Poland now. How can I regain my access?

comments: author: Brant Schroeder
body: This is just a community so I can not look at your account. You will need to contact support as stated below.


author: Wasim
body: Hi [@?????? ???????](/t5/user/viewprofilepage/user-id/5357843) ,

Could you please elaborate more about the error that you are getting when you try to login.

Did you try to clear browsing cache?

are you able login earlier??


author: Brant Schroeder
body: [@?????? ???????](/t5/user/viewprofilepage/user-id/5357843) Welcome to the Atlassian community

It could be due to this <https://support.atlassian.com/trello/docs/sanctioned-countries/> I know you said it was a personal account so I would suggest opening a support issue with Atlassian. <https://trello.com/contact#/> If you have any issue submitting a support issue let me know and I can escalate it here in the community.
O valor de $12 ? cobrado por ?rea de trabalho? ex 10 areas de trabalho x $12
Asked by cryss motta:

O valor de $12 ? cobrado por ?rea de trabalho? ex 10 areas de trabalho x $12


Answers:
author: Carolina Lopez
body: Ol? Cryss,

O valor ? cobrado por **usu?rio na ?rea de trabalho** quando se trata dos planos Standard e Premium.

Se voc? tiver s? um membro em cada ?rea de trabalho, vai multiplicar o valor da assinatura pela quantidade de ?reas de trabalho sim. Mas se tiver mais de um membro na ?rea de trabalho, dever? pagar por cada membro em cada ?rea de trabalho.

Exemplo:

Voc? trabalha com a Pessoa1 e Pessoa2 em duas ?reas de trabalho.  
?rea1: Voc?, Pessoa1 e Pessoa2  
?rea2: Voc? e Pessoa1  
Neste caso, voc? teria tr?s membros na ?rea1 e dois membros na ?rea2, totalizando cinco membros. Assim, o valor cobrado seria o valor indicado [nesta p?gina](https://trello.com/en/pricing) multiplicado por cinco.

Lembrando que voc? pode ter quantos quadros quiser nas ?reas de trabalho Standard e Premium.

Neste artigo tem mais detalhes sobre faturamento: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
About the moving the list to other board
Asked by ????:

I noticed that we cannot choose the Position of the list when I moved the List to the other board on iOS trello app.   
please note that I confirmed I can choose the Position when copying the list or even moving it on the windows/android app.


Answers:
author: Brittany Joiner
body: [@????](/t5/user/viewprofilepage/user-id/5359267) i dont believe this is available, but you can click the notification that shows "it was moved" and then go to that list and drag it around. Would that work?

comments: author: ????
body: thank you for your replying.  
I think the dragging the list is the only way to do this.  
In my case, there are so many Lists in the Board I want to move the List.  
But anyway, I can manage this problem by using PC or android app.

Thank you.
How do I purchase trello products?
Asked by jorge roy ruiz alcantara:

I need to buy 25 premium Trello licenses for my team, the purchase is made by the purchasing area, how do we make the purchase? And how do we assign the licenses?


Answers:
author: Brittany Joiner
body: [@jorge roy ruiz alcantara](/t5/user/viewprofilepage/user-id/5359263) i think you'll want to contact the sales team - you can do this from the pricing page!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/290635iF252594DD0CD1BD5/image-size/large?v=v2&px=999 "image.png")