youngmon/atlassian-qna huggingface dataset:
Why don't custom emojis show in the exported PDF files?
Asked by ?ukasz Kr?l:

Hi guys,  

Would you please help me out here? I produce tons of how-tos and manuals monthly using custom emojis due to the explanatory nature of the documents.

None of the custom emojis display correctly in the exported PDF files; they're always in the text form.

**Is it a bug or a feature (laughter through tears)?**

It's incredibly annoying. What's the point of having the functionality of adding emojis when you can't produce a PDF with them? In my case, they're vital to the proper understanding of the ideas presented in the files.

**Is there any workaround for that?** Will you, Atlassian guys, fix it any soon?

Cheers!


Answers:
author: james
body: This is well and truly a bug:

* The custom emoji are a standard feature of Confluence.
* Exporting pages from Confluence is a standard feature.
* Therefore, custom emoji not displaying in exported Confluence pages is a broken feature (AKA a bug).

It is extremely frustrating when we have built dozens of pages around these features then find they don't work when we go to export them.


author: Matthias Gaiser _K15t_
body: Hi [@?ukasz Kr?l](/t5/user/viewprofilepage/user-id/4639247)

welcome to the Atlassian Community.

Unfortunately, what you want to achieve is not possible at the moment. You can argue if it's a bug or a missing feature. My colleagues are building the [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) which also suffers from this problem. The only thing you can do for now is voting and commenting on the feature request: [CONFCLOUD-70166](https://jira.atlassian.com/browse/CONFCLOUD-70166)

The only (not so nice) workaround, I see, is not using emojis but using images instead. ?

Cheers,  
Matthias.

comments: author: ?ukasz Kr?l
body: Hi Matthias,

Thanks for sharing your thoughts with me!

Let's assume that having a possibility of adding custom emojis is pointless in its current shape. I guess we'll both agree on that.

I noticed that the discussed limitation affects not only Confluence but also Jira.

Scroll PDF Exporter: Wow, I'll certainly give it a try!

The workaround you suggest won't work for me. I need images embedded in the text, not in separate lines.

Thanks anyway, and have a good one!

Luke


author: rce
body: Scroll PDF Exporter does not handle custom emojis either. At least I have not found how to render them. Please help!


author: Matthias Gaiser _K15t_
body: [@rce](/t5/user/viewprofilepage/user-id/4155852), unfortunately Atlassian still doesn't provide ways (also not for us app developers) to export the custom emojis.

Please [vote on the corresponding feature request](https://jira.atlassian.com/browse/CONFCLOUD-76278) and let Atlassian know.


author: rce
body: Thank you very much. Voted!


Tags: cloud

confluence-cloud
Ctrl+F limited on current version
Asked by Le Anh Dung:

Hi,

Is there a way to limit the search function Ctrl+F only on the current version of Confluence page? Now Confluence search all version and show the latest version where the keyword found.


Answers:
author: Le Anh Dung
body: Hi,

We have found out that for some unknown reason the page's contents has been duplicated after edit, so the content is from both new and old version and users think that Ctrl+F keyword shows old version.

Many of our users had faced the same problem, thus this is a totally different issue.

Brs,

Le Anh Dung


author: G subramanyam
body: Hi [@Le Anh Dung](/t5/user/viewprofilepage/user-id/2727224) welcome to the Atlassian community.

I knew about the search / find is about finding the keyword across the Confluence. But not sure what you mean by other versions or how is it possible to have a confluence run on multiple versions!

comments: author: Le Anh Dung
body: HI [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184)

For example, I have keyword ABC in version 1 of the page and that keyword is removed and replaced by the keyword XYZ on the next version, which is current version. However when some of my team's member have no idea that the keyword ABC is removed from our library and search for ABC keyword on the page, Confluence will show the old version of the page with old information instead of current version without that keyword and he/she has no idea that Confluence is showing him/her old version of the page.


author: G subramanyam
body: That makes complete sense.

Confluence search/ find functionality is to pull out the key word irrespective of the page versions. And I don't see why it should tell whether it's an old version or current version as long as the user knows the data available to access.

But you may contact the [Atlassian support](https://support.atlassian.com/) with your suggestions. Or if their is already a solution or work around let's wait for other members to post an answer.


author: Le Anh Dung
body: Hi [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184)

We have found out that for some unknown reason the page's contents has been duplicated after edit, so the content is from both new and old version and users think that Ctrl+F keyword shows old version.

Many of our users had faced the same problem, thus this is a totally different issue.

Brs,

Le Anh Dung


author: G subramanyam
body: Thank you for the sharing that detail [@Le Anh Dung](/t5/user/viewprofilepage/user-id/2727224) and scenario.


Tags: confluence-server

server
Recently updated macro is not updating itself anymore
Asked by WS-BL:

For a few weeks now the recently-updated-macro for a space in confluence doesn't update itself in accordance with changes to the space as it used to in the past.  

The only recent change that I could see as a possible cause for this change in behaviour is that I had to change the base URL for our company confluence.  

Could this be the source of the issue and if so, how could this be fixed?  

Thanks for any help in advance.


Answers:
author: Fabienne Gerhard
body: Hi [@WS-BL](/t5/user/viewprofilepage/user-id/3607646)

by updating the base-URL did you do a proper Re-Indexing of the system? I made the experience that this affects also the behaviour of the recently updated macros.

You find the Settings here:

1. Go to ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **General Configuration** \> **Content Indexing**.
2. Select the **Content queue** or **Change queue** tab.

And more information in the [documentation](https://confluence.atlassian.com/doc/content-index-administration-148844.html)


Tags: confluence-server

server
Restoring favourites after database change pgql -> ms-sql
Asked by Viktor Steinmann:

We are trying to help our uses get their favourites back according to this article: <https://confluence.atlassian.com/confkb/how-to-restore-missing-favorites-after-import-from-xml-744719060.html>

Extracting the old data from postgres works just fine. However the insert commands do not work for MS-SQL (e.g. this one:

    CREATE TABLE LABEL_OLD(  labelid bigint NOT NULL,  name character varying(255),  owner character varying(255),  namespace character varying(255),  creationdate timestamp without time zone,  lastmoddate timestamp without time zone); 

It seems, that MS-SQL does not like the syntax. Could someone please assist to get those queries running on MS-SQL?

Thank you!


Answers:
author: Brant Schroeder
body: [@Viktor Steinmann](/t5/user/viewprofilepage/user-id/1103071)

I would suggest submitting a support issue to Atlassian so you get the correct create schema for the table. MSSQL can only have a single timestamp on a table. You might be able to use datetime but you should check with them to see what thy would have you use. <https://support.atlassian.com/contact/>

comments: author: Viktor Steinmann
body: Ah, OK. Even while using Atlassian products for 10+ years, this is actually the first time, I need support, so I was not sure if this community or the support would be the right place to ask... ;-)

Trying to open a ticket now. If I get any useful answer, I will post it here later, so other community members might profit from it.


Tags: confluence-server

server
Required Fields error in ConfiForms
Asked by tw_93:

Hello Community,

The problem is: after filling the 'required Fields', it still shows the hint that the "required Fields" should be filled and the already filled form cannot be submitted.

This strange problem appeared to us this month. However, we have created and used this "Form" without problem for like one year already. In this "Form" we have defined 7 " required Fields" and only 3 of them get this problem, the other 4 "required Field" work still very well. I have checked once the code and the logic, there should not be a conflict related to them.

Is there some Update related to this problem or perhaps I have messed something up that has an influence on it?

Thank you very much in advance.


Answers:
author: Gilberto Cortes
body: Was there a solution to this problem? I am having the same problem after adding an IFTTT to update the entry on modify.

comments: author: Alex Medved _ConfiForms_
body: What problem do you have and what configuration do you have to update ConfiForms record?


author: Alex Medved _ConfiForms_
body: Hi

You can open a support ticket with us - <https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form>

Or provide the configuration details here (but remember this is a public forum)

Does you form attempts to update or create new records via configured ConfiForms IFTTT rules?

Alex

comments: author: Alan Nelson
body: I am having the same issue and yes, I have IFTTTs that update the records when certain parameters are met.


author: Alex Medved _ConfiForms_
body: Could you share the configuration or open a support request?

(had a regression regarding that at some point in the app that was fixed immediately - might be the reason, what ConfiForms version you are using?)


Tags: confiforms

confluence-server

server
Synchrony error
Asked by Neil Anthony Morada:

Hi All,

We encountered synchrony error on our Confluence. We are running our Confluence on a Windows 10 20H2 device and I think our synchrony is also managed by confluence. I already changed the synchrony port to 8092 and the maximum heap size to 2gb but it did not resolve the problem. This our the logs that we got:

2021-11-22 08:53:49,071 INFO \[ListenableFutureAdapter-thread-14\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] startup Starting Synchrony and enabling Collaborative Editing

2021-11-22 08:53:49,133 INFO \[synchrony-interop-executor:thread-3\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] isSynchronyProxyEnabled proxy port present: false

2021-11-22 08:53:49,133 INFO \[synchrony-interop-executor:thread-3\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] isSynchronyProxyEnabled app config synchrony.proxy.enabled: true

2021-11-22 08:53:49,149 WARN \[synchrony-interop-executor:thread-3\] \[plugins.synchrony.bootstrap.DefaultSynchronyProcessManager\] lambda$startProcess$1 Failed to setup Synchrony, turn on debug for stack trace: C:\\Program Files\\Atlassian\\Confluence\\temp\\2.1.0-master-ed94c233.jar (Access is denied)

Thank you in advance for your help.


Answers:
author: Daniel Ebers
body: Hi [@Neil Anthony Morada](/t5/user/viewprofilepage/user-id/4551742)

it is hard to tell what was happening but in case other users come across this I would like to share the troubleshooting guide for Synchrony, it some cases it could help to get started:

<https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html>

Regards,  
Daniel


author: Neil Anthony Morada
body: We also get this logs

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/170537iA3C906F33579AA81/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

server

synchrony
Page is slow while editing
Asked by Dabin Daniel Sundaram:

The page is very slow while trying to edit in the Chrome browser. But it is working fine when we do the same in Firefox. Please give some solution


Answers:
author: Ahmad Faridi
body: Hello Team,   

There is this new bug related to Editing in Confluence with Chrome and it is tracked here:

* <https://jira.atlassian.com/browse/CONFSERVER-74948>

The current workaround is to disable the Spell Checker of Chrome, downgrade the Chrome version or to use a different browser such as Firefox. Details are in the link above.  

Faridi

comments: author: Lara Longhurst
body: N/A


author: Anthony Alverola
body: We are facing the same issue here, using Chrome browser


author: Fabio Racobaldo _Herzum_
body: Hi [@Dabin Daniel Sundaram](/t5/user/viewprofilepage/user-id/4622843) ,

because your issue seems to be related just to chrome, please check antivirus specific extensions installed on it.

Check your browser for browser-specific extensions, such as ones from Symantec or Norton. Such extensions may be intercepting requests for analysis before forwarding them to/from the server, causing a preceived delay to the user.

Hope this helps,

Fabio

comments: author: Dabin Daniel Sundaram
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

Thank you so much for your response. Many users facing the issue. Even in Edge browser we are facing the same issue. Only the Firefox works well.

Redards,

Dabin Daniel S


Tags: confluence-server

server
Show/Hide macro in Confluence Cloud
Asked by Kalpana Malladi:

Is there a Show/Hide macro in Confluence Cloud version as in the Server version?


Answers:
author: Benjamin
body: I like to use the "Page Properties" Macro.

In that Macro, you have the option to mark something as hidden.

![Pg Prop.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/242983i9CA126C27ED667AC/image-dimensions/258x236?v=v2 "Pg Prop.jpg")


author: Ollie Guan
body: Hi [@Kalpana Malladi](/t5/user/viewprofilepage/user-id/4503655) ,

If you are talking about **expand** macros, Cloud and Server also support.

comments: author: Kalpana Malladi
body: Hi Ollie!

No, I am not talking about Expand macro.

Show/Hide macro allows you to hide the content and show the content when it is live. This macro is available on the Server Version of Confluence.

Just want to check if it is available on Cloud version.


author: Kishan Sharma
body: Hi [@Kalpana Malladi](/t5/user/viewprofilepage/user-id/4503655) Can you please tell me if "Show/Hide" macro is a third party add on ? Can you share any reference documentation around it ?

comments: author: Kalpana Malladi
body: Hi Kishan. This is not a third-party add on. Apparently this is available on Server version of Confluence as told by my Manager.

This macro allows you to hide the content and show the content when it is live.


author: Kishan Sharma
body: Thank you for the info Kalpana. I couldn't find any relevant information around it, it would be great if you can share any reference link/documentation about it being available in server. You can find the list of available macros on cloud [on this link](https://support.atlassian.com/confluence-cloud/docs/what-are-macros/)


Tags: cloud

confluence-cloud
Finding Open Comments in Doc portal
Asked by Kalpana Malladi:

Is there a way to find out the open comments in the doc portal (public)?


Answers:
author: Irina_Bel_Stiltsoft_
body: Hi, [@Kalpana Malladi](/t5/user/viewprofilepage/user-id/4503655) ,

Do you mean all open comments inside the space? Are you searching for the solution for Confluence Cloud?

comments: author: Kalpana Malladi
body: Not inside the space exactly. We have an option to comment at the end of the page in Confluence Cloud right. I am referring to that. Here is an image for reference:

![Open_Comments.png](https://community.atlassian.com/t5/image/serverpage/image-id/170561i52E3A6FBA6D251B2/image-size/large?v=v2&px=999 "Open_Comments.png")


author: M Amine
body: By "Doc Portal" do you mean "[Customer Portal](https://confluence.atlassian.com/servicemanagementserver/configuring-the-customer-portal-939926277.html)"?

By "Open comments" do you mean "Open requests"?

If yes, search for open and closed requests is available in the top right hand corner in the customer portal.

comments: author: Kalpana Malladi
body: By Doc portal I mean public live docs portal. Writers sometimes forget deleting the Open comments at the end of the page (not the bubble comments within the doc).


Tags: cloud

confluence-cloud
How to import Miro chart to Confluence
Asked by Ku Yee Yong:

Hi all,

After I draw a flow chart in Miro, and I had downloaded the Miro App inside confluence, but I don't know why there is no place for me to import the chart from Miro.

Any idea for this? thank you.


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Ku Yee Yong](/t5/user/viewprofilepage/user-id/4646118)

as an alternative, you could also try out if you can embed it using the [iframe macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-iframe-macro/).

Cheers,  
Matthias.

comments: author: Ku Yee Yong
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/170713i9B580721F43757BC/image-size/large?v=v2&px=999 "Capture.PNG")


author: Ku Yee Yong
body: Hi Matthias, it still stuck in this page, kindly advise for next action, thank you


author: Matthias Gaiser _K15t_
body: Hi [@Ku Yee Yong](/t5/user/viewprofilepage/user-id/4646118)

it seems to me that Miro is preventing it that they're boards are shown in an iframe macro. I've found the time to try it out now. Therefore, I'd recommend what [@Fabian Lim](/t5/user/viewprofilepage/user-id/3131564) shared.

Do you have a paid Miro plan? I think that's the requirement for it.

Cheers,  
Matthias.


author: Fabian Lim
body: Hi [@Ku Yee Yong](/t5/user/viewprofilepage/user-id/4646118)

Welcome to the community!

You need to use the micro macro. Instructions: <https://help.miro.com/hc/en-us/articles/360020712594-Confluence-Cloud-Plugin>

Regards

comments: author: Ku Yee Yong
body: ![screenshot-arisstomisdev.atlassian.net-2021.11.23-13_50_34.png](https://community.atlassian.com/t5/image/serverpage/image-id/170525i66AB24E55168D2ED/image-size/large?v=v2&px=999 "screenshot-arisstomisdev.atlassian.net-2021.11.23-13_50_34.png")


author: Ku Yee Yong
body: Hi Fabian, until this step, I could not proceed anymore, kindly advise for next step, thank you.


Tags: cloud

confluence-cloud
Can't login to Trello using existing Atlassian account
Asked by James Cox:

When I try to login to Trello, I get "There isn't an account for this email"

Obviously there is, because here I am.


Answers:
author: Iain Dooley
body: [@James Cox](/t5/user/viewprofilepage/user-id/1141568) have you already combined your Trello account with your Atlassian account?

comments: author: James Cox
body: No. I don't have a Trello account under this email address.
Can Butler access/amend card fields created by PowerUps e.g. Change from one Screenful Epic
Asked by Jason_Barrett:

I have a template board where each card is related to a Screenful Epic card on another board. To establish a new campaign based on the template board, I create a new Epic card on the main board, and copy the template board.

The problem is the cards on the new board remain linked to the original Epic and I have been manually re-assigning them to the new Epic.

Can Butler reference the Epic field (which is created by the Screenful powerup) and change it? Presume this would be done using a Rule but I need to know how to enter the appropriate Action.


Answers:
author: Iain Dooley
body: [@Jason_Barrett](/t5/user/viewprofilepage/user-id/3870191) no unfortunately you can't use Butler to interact with PowerUp data.


Tags: butler
limits on members - boards / teams
Asked by Bradford Johnson:

how many people can I add to a board (and / or a team) using the free version of trello?


Answers:
author: Iain Dooley
body: [@Bradford Johnson](/t5/user/viewprofilepage/user-id/3865920) there's no published limit on members, but you might run into performance problems if you had 100s or 1000s of them

comments: author: Bradford Johnson
body: thank you for the response.

we should only have 25-30 max.


author: Karina Brozinic
body: Why does it say that I need to pay for every member I add on my free account?   
I had just deleted four members, and want to add four new once, but the message says "Du faktureras f?r varje medlem som l?ggs till. Du kan inaktivera och skapa en ny l?nk f?r denna arbetsyta n?r som helst."

Swedish version, and we just had a trial version of Premium. We are gonna set upp one works space in Premium for some people, and keep one free version for the projects that are more simple for our little charity organisation.


author: marc -Collabello--Phase Locked-
body: [@Bradford Johnson](/t5/user/viewprofilepage/user-id/3865920) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) ,

Actually there is a published limit on members per board: 1600. See <https://h-rd.org/trello-limits-cards-boards/>
SALVAR TODO QUADRO COMO MODELO
Asked by L?gia_Amaral_Lima:

Boa madrugada, comunidade Trello!  

Sou nova aqui e estou com vergonha de uma pergunta t?o ing?nua, mas procurei e n?o estou encontrando  

Eu fiz meu primeiro quadro com tudo que preciso para criar meus cursos online. Gostaria de salvar TODO O QUADRO COMO MODELO  

? poss?vel???  

Obrigada


Answers:
author: marcio filho
body: Boa noite, n?o precisa criar modelo do quadro!  

Vc pode deixar esse seu quadro como modelo e usa-lo apenas para fazer uma copia, basta entrar no quadro e ir em:

1. mostrar menu.

2. ...mais.

3. Copiar quadro.

4. criar.  

Pronto.

comments: author: L?gia_Amaral_Lima
body: Perfeito ?

Muita gratid?o
Card Limit
Asked by Donzee Boi:

Is there a card limit per list, and per board? Is there a list limit per board? Is there a board limit per account?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Donzee Boi](/t5/user/viewprofilepage/user-id/3875829) ,

the limits are:

* cards totalPerList 1000000
* lists totalPerBoard 3000
* boards totalPerMember 4500

as of 2020-04-21. Here's a blog post describing other Trello limits: <https://h-rd.org/trello-limits-cards-boards/>

comments: author: Iain Dooley
body: [@Donzee Boi](/t5/user/viewprofilepage/user-id/3875829) It's worth noting that you will run into performance problems well before hitting these limits. I find typically when a board has more than about 1,000 visible cards it gets pretty sluggish.
Where did Butler go?
Asked by Barbara Martin:

The Butler menu seems to have disappeared. When I try to access it via 'Show menu...', nothing happens. Please help!


Answers:
author: Iain Dooley
body: [@Barbara Martin](/t5/user/viewprofilepage/user-id/3868566) Butler is no longer a powerup, it's standard on all accounts (although the limits differ depending on free vs paid plans):

![2020-04-22 at 7.25 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/91572iC9FC50C09DE5325D/image-size/large?v=v2&px=999 "2020-04-22 at 7.25 am.png")

comments: author: Barbara Martin
body: Thank you. Turns out the problem was with my browser (Chrome). When I tried an alternate browser (Firefox), the problem went away. I haven't had a chance to track down the specific issue yet.


author: Edgar
body: thx