youngmon/atlassian-qna huggingface dataset:
unknown "recommendation" to unlimited users
Asked by Yasuko Sasaki:

we have one space working closely among 3 persons and we set "limited user permission" to access, view and edit.

today, I edited the page, actually wrote 2 comments, and did not do anything.

however, "reccomendation" was sent to all registered users.

<https://eyecaremarketing.atlassian.net/wiki/spaces/PSSS/pages/78315558/2017-11-02+2>

i could not found a log or what I've done. could you please let me know the preventive action?


Answers:
author: thais
body: Hi, Yasuko,  

As in order to troubleshoot this problem it would be required providing us with further information about your instance and users, we kindly ask you to raise a ticket with us at Support at <https://support.atlassian.com/contact>.

Thanks!


Tags: cloud

confluence-cloud
HOW TO ADD A USER TO WHEN A NEW CONFLUENCE' PAGE IS CREATED FOR JIRA REPORT PAGE?
Asked by ???:

Hi There,

After adding a new user to an existing group in confluence, I assumed that when a new page of JIRA report type is added, the new user should receive a notification, but to my surprise the mail notification was sent to all the existing users in the group, except the new user.

Where and how can I add the new user to the email notification list?

Any help will be much appreciated.

Thank you.

Regards from Christie


Answers:
author: Nic Brough -Adaptavist-
body: Has the new user signed up to watch the space?

comments: author: ???
body: Hi Nic,

Do you mean "is the user authorised to watch this space"?

If so, the answer is "yes".
Can I save a roadmap in a library for future use?
Asked by Daniella Ot?lora:

I have a roadmap I built in the Roadmap Planner that I don't want on the page right now. Is it possible to save the roadmap for future use?


Answers:
author: Domenico Manzo _Actonic_
body: Roadmap Planner stores configuration inside macro parameters, so you cannon export in to some "xml" or "json" file.

You can use some "hide" macro, from ServiceRocket, or self made to hide some content from page view.


Tags: advanced-roadmaps
Inserting and rendering pre-defined HTML into a page w/o using editor
Asked by Harish Anand:

Hello,

**I am looking for a macro solution that inserts and renders a chunk of pre-defined html code wherever my cursor is in edit mode. This would paste a few tables, columns and sections I have pre-defined (like a template).**

At the moment, if someone on my team needs to duplicate the tables, columns and sections on the same page, they have to go into the source editor, find the correct position and then paste the html code.

Does anyone know of a solution?

Thank-you!


Answers:
author: Domenico Manzo _Actonic_
body: And of course a few paid add-ons from the Marketplace:

<https://marketplace.atlassian.com/plugins/org.swift.confluence.html/server/overview>

<https://marketplace.atlassian.com/plugins/com.javahollic.confluence.plugins.html-include-replace/server/overview>


author: Domenico Manzo _Actonic_
body: You can use {html} macro, but it is disabled by default. Read more: <https://confluence.atlassian.com/doc/html-macro-38273085.html>


Tags: html

macro

template
Is there a way to get a list of Confluence space admins and the spaces they administrate?
Asked by Rob Horan:

Ideally through the GUI but if not its still helpful to know if its possible.


Answers:
author: Davin Studer
body: [Keysight Admin Tools for Confluence](https://marketplace.atlassian.com/plugins/com.keysight.confluence-support/server/overview) has a feature that can show you this.

comments: author: Rob Horan
body: Thanks - I shared this plugin with some colleagues and there was some hesitation on their part. Do you know of a way to query the main db to get this info?


Tags: confluence-administration

space-administrator
Highlight Modified Text
Asked by Andrew Massey:

Hi there! I am doing a small investigation into the capabilities of Atlassian Confluence and I am wondering if it is possible to highlight specific text changes on the page (without having to go to the Version comparison).

If I have the sample text below:  

The big, bad wolf ran home.

And I add the following words:

The big, bad wolf ran really fast to his home.

I want it to highlight the added words "really fast to his" to show that this area has been modified from the previous version so that my users can see at a quick glance what has been modified rather than making them all click on "Page History" and then "Version Comparison".

Is this possible in Atlassian Confluence?


Answers:
author: AnnWorley
body: Sure, you could change the color of the edited text:

![Screen Shot 2017-11-01 at 4.32.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/8660iF0B647F4E4BD6DBE/image-dimensions/365x216?v=v2 "Screen Shot 2017-11-01 at 4.32.26 PM.png")

Or strike through the old text:

![Screen Shot 2017-11-01 at 4.33.54 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/8662iBA72417707ABB086/image-dimensions/374x197?v=v2 "Screen Shot 2017-11-01 at 4.33.54 PM.png")

comments: author: Andrew Massey
body: I was hoping to find a macro that would assist with this automatically because we have over 28,000 employees and a majority of them are not going to want to highlight all the changes they make.
add-on for media wiki converter ?
Asked by sn:

hi all,

Users of confluence 5.10 , server.

we have nearly 50,000 pages or more on media wiki and interested in a plug-in to convert them to Confluence pages.

i understand UWC is not supporting versions of 5+ so, are there any other good options worth investing?

we are debating between hiring temps to do the migration manually(copy/paste) Vs using a plug-in.

thanks !


Answers:
author: Shannon S
body: Hi there,

Are you referring to the [Universal Wiki Converter](https://marketplace.atlassian.com/archive/com.atlassian.uwc)? It has, in fact, been deprecated, but my recommendation would be to convert the pages of MediaWiki to HTML, and then you can try to use the [HTML to Confluence Converter](https://confluence.atlassian.com/pages/viewpage.action?_ga=2.231941407.12876358.1509353586-1729042927.1506935118&spaceKey=DISC&title=HTML+To+Confluence+Converter) and import those files.

It is an old project but I believe a few users were successful at least in the last year when converting this way.

Let us know if you have any questions.

Kind Regards,  
Shannon

comments: author: sn
body: yes Shannon, I meant UWC. I will look into this HTML . thanks for the response.


Tags: confluence-app
Confluence not rotating atlassian-confluence.log files
Asked by Philip Steiner:

I am concerned that the atlassian-confluence.log files are not being rotated at 20MB in size since I upgraded Confluence from v6.2.3 to v6.3.2 at the end of July 2017.

I have Confluence installed on two independent servers, for DEV (testing) and PROD (production).

The log file on the DEV server is now over 12GB in size, and the log file on the PROD server is over 408MB.

The log4j.properties file is identical on both servers. I have not modified this file since it was created by the upgrade installer.

Both servers were initially set up for evaluation and testing only a couple of months prior to the upgrade from v6.2.3 to v6.3.2, so there wasn't a lot of logging output prior to the upgrade, to know if the logs were being rotated at 20MB prior to the upgrade.

Any help is appreciated.


Answers:
author: Gregor Kasmann_Actonic
body: 1. Check that your "`<CONFLUENCE-INSTALL>/confluence/WEB-INF/classes/log4j.properties` file" contains options:

    log4j.appender.confluencelog.MaxFileSize=20480KBlog4j.appender.confluencelog.MaxBackupIndex=5

2. Check log file permissions.

comments: author: Philip Steiner
body: Hi Gregor,

1. Yep, I see those two lines in both properties files.

2. The account that runs the Confluence app has read/write/execute permissions on the properties file and read/write/list on the enclosing folder (The server is Windows Server 2012) .
Reference/Point-to specific page when using Last Date Modified and Last User Modified Macros
Asked by Robert Banister:

I have successfully added the Last Date Modified and Last User Modified macro to our Wiki thanks to, <https://community.atlassian.com/t5/Confluence-questions/Include-last-modified-date-and-user-in-Page-Properties-Report/qaq-p/18371>

What I am wondering, is it possible to add an additional option to link a specific page as well when editing the macro? Similar to how you can add a title or color, etc

Hopefully I can clearly express this...

Page A wants to have a table showing the last modified date and last user modification of Page B, C, D.

Currently, when using the Last Date Modified and Last User Modified macros on Page A, it only shows the Date and User of Page A. Is it possible to add a field to include which page the Last Date Modified and Last User Modified is pointing to/referencing regardless of what page the macro is on? How can this be accomplished?

Thank you


Answers:
author: Gregor Kasmann_Actonic
body: Are you looking something like this:

```
## @param Page:title=Page Id|type=string|required=true|desc=Source Page Id
#set($Integer = 0)
#set($pageId= $Integer.parseInt($paramPage))
#set($page=$pageManager.getPage($pageId))
#if($page)
$action.dateFormatter.formatDateTime($page.getLastModificationDate())
#else
Page not found $paramPage!
#end
```


author: Robert Banister
body: Thank you [@Gregor Kasmann_Actonic](/t5/user/viewprofilepage/user-id/1128385) ! This worked brilliantly.
Knowledge Base for agents
Asked by KRC:

We know that a KB can be used towards self-resolutions/troubleshoot for customers issues via Jira Service Desk, Is there a way to create a KB just for agents(internal) working on customer tickets and KB's should only be visible and accessible to agents of a specific JSD portal and carry same KB scheme with different Kb articles on to other JSD portals as well. Can this be done at the service desk, rather than going to confluence or any other data storage(SharePoint, local folders \& files etc)?


Answers:
author: AnnWorley
body: Jira Service Desk provides knowledge base access through integration with Confluence, as described in: [Serving customers with a knowledge base](https://confluence.atlassian.com/servicedeskcloud/serving-customers-with-a-knowledge-base-732528995.html), so there isn't a way to create the KBs without Confluence.

You can definitely set up knowledge base articles in Confluence and set the permissions so that only Service Desk agents can see them. The page templates that come with Confluence make it easy to get a consistent look and feel for the articles.

Please let me know any follow up questions.

comments: author: KRC
body: Thank you for the information.


author: Christof Hurst
body: We tried this. But this will produce empty "help pages" for customers as these page are also indexed an title will be presented. It would be nice to connect an "internal" KB only for agents.


Tags: jira-service-desk
Cannot edit pages
Asked by Elnaz Beirami:

I can create new pages on our Confluence space, but I cannot edit pages today. I am wondering if there is anything wrong with Confluence today or there is something wrong with our space. When I try to edit a page it gives me the following error:

The webpage at **https://modelassist...** might be temporarily down or it may have moved permanently to a new web address.

ERR_CONTENT_DECODING_FAILED


Answers:
author: Daniel Eads {unmonitored account}
body: Hi Elnaz,

Are you on a self-hosted Confluence server (e.g. modelassist.YOURCOMPANY.com) or on Cloud? (e.g. something.**atlassian.net**)?

There are no issues reported with Cloud currently - let's get this reported to Atlassian Support if you're seeing this on an address that ends in **atlassian.net**.

If this is a Server install, you might get this error if there's a reverse proxy or load balancer (Apache, nginx, F5, websphere, etc) in front of Confluence that is improperly configured. Contact your administrator to let them know you're seeing this issue and that the likely culprit is **misconfigured gzip compression**. We can try and help a bit with this online, but will need some additional details about your install like which load balancer is in use.

Cheers,  
Daniel

comments: author: Elnaz Beirami
body: Hi Daniel,

We are on a self-hosted server. After posting this issue I think I figured out what the problem might be. I just uninstalled the "Scroll Versions" from our space this morning, and I think that has caused the page names to change, giving us an error that the address has moved. I just contacted the support of that plugin to see how we can resolve the issue.

Elnaz


author: Elnaz Beirami
body: The problem was with the Scroll Versions plugin and it was resolved after uninstalling it properly.


Tags: edit
Disable comment email notifications when watching blogs in Confluence
Asked by Benedict O_Malley:

I am working on a project to set up a confluence system and want to default all users to watching certain key blogs. The comments on these blogs can get a bit spammy however so I would like to be able to give users the option to turn off email notifications for comments on these blogs while retaining notifications for blog posts.

I understand that there is an option to receive notifications for all blogs which doesn't include comments, but this is a less than ideal solution since we will have a lot of blogs and users won't want to follow all of them.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Benedict O_Malley](/t5/user/viewprofilepage/user-id/1160713) ,

please take a look to the following article <https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html>

It could help,

Fabio


Tags: blog

notification
New Confluence look for self-hosted version
Asked by Zeekra:

Hello

Is there a way to get the new look for confluence in the self-hosted version?

i just bought confluence because of the new look.. and now i'm kinda disappointed.

New look:

<https://confluence.atlassian.com/confcloud/new-navigation-and-a-new-look-for-confluence-881536766.html?_ga=2.173903587.1502125330.1509466850-1734941882.1506529136>

Best Regards


Answers:
author: Thomas Schlegel
body: Hi Zeekra,

first of all: welcome to the Atlassian Community. Hope, you find answers to all of your questions and much more here :-)

Your question was already asked in the Community:

<https://community.atlassian.com/t5/Confluence-questions/New-look-and-navigation-coming-to-the-server-version-as-well/qaq-p/622821>

I think, you don't have to wait too long.

comments: author: Zeekra
body: Hey Thomas

Thank you for your reply.

i sadly just found this threat:

<https://community.atlassian.com/t5/Confluence-questions/When-will-the-new-confluence-JIRA-UI-be-available-in-the-self/qaq-p/659601>

it is very sad to be honest.. i would love to use confluence.. but with the old look it would be a pain for me.


author: Thomas Schlegel
body: I haven't read this, thank you [@Zeekra](/t5/user/viewprofilepage/user-id/1160709) for pointing me to this answer. But this also is no "official" statement, I think. Sooner or later, the new design will come to server also, for that I'm quite sure.

But I wouldn't say, that the "old" look is a pain. There are other threads here that say the other way round. I think that neither the old one nor the new one is painful, they are different and you have to get used to them. Give it a try.


author: Nic Brough -Adaptavist-
body: Both looks have strengths and weaknesses.

My gripe with the new style is that although I find it more slick in general, and would be perfectly happy with most of it, the loss of the page tree in most places is a disaster for navigation.


Tags: new-ui-2018
How to post information from a CURL call to a confluence page?
Asked by Admin Eng:

Hello!

I'm currently working on some Auditing procedures for our company, and have to work on an auditing page on confluence. There are several things that would be fairly nice if they could be automated.

One of the things we require is monitoring of our various Jenkins builds. Jenkins has a rest API I can call to get the information about number of bugs, code style, etc. I can run a simple CURL command to get this information, but I would like this information to be placed inside of a table on our auditing page. Is there any form of macro that I can input that would allow my confluence page to make the CURL calls and update the page accordingly? Thanks!


Answers:
author: Mr. Chupon
body: I'm curious about this as well. Ever find a solution?
How can i insert ContentByLabel macro at the end of all pages in a space using CLI?
Asked by Ahmad Faour:

I want to add ContentByLabel macro to all the pages in a space using CLI. Although i created a template Blueprint page that will have that and solves this for all newly created pages, but i need the bulk action to be done on all legacy pages hence why i need a way to automate this.


Answers:
author: Bob Swift _Appfire_
body: Use [modifyPage](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/281281202/Reference+-+7.3.0-SNAPSHOT#Reference-7.3.0-SNAPSHOT-modifyPage) and the **content2** parameter that gets put at the end of the current page content. The parameter value defaults to wiki or use \*--noConvert\* if you want to specify storage format.

Once you have verified that does what you expected, then make the bulk change by using something like:

```
-a runFromPageList --space XXX --common "-a modifyPage --id pageId@ --content2 \" ... \" " 
```


Tags: addon-org.swift.confluence.cli

atlassian-marketplace

cli
Is there a way to redirect search output to a file?
Asked by Larry Gerber:

I am attempting to identify files with the same name, but different extensions (for example Fred.doc and Fred.docx) When performing a general search using CQL, the output is currently displayed on multiple search results pages. With multiple pages of results, this task is not easily accomplished. Is there any way to redirect the search results to a single WORD or text file?

At the very least is there a way to sort the search results by file name?

Thanks...


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Larry Gerber](/t5/user/viewprofilepage/user-id/492844) ,

you can specify to perform a search just for attachments

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/274059i5B28F768A8A10145/image-dimensions/267x230?v=v2 "Immagine.png")

Hope this helps,

Fabio
How to print checkboxes for HTML output
Asked by Casey Maynard:

I have pages with checkboxes. But when I export the page to HTML format, the checkboxes appear as bulletpoints. How can I get the checkboxes print, both in a checked or uncheck state?


Answers:
author: Shannon S
body: Hi Casey,

It appears this is a known issue in Confluence Server:

* [CONFSERVER-35175](https://jira.atlassian.com/browse/CONFSERVER-35175)

Could you let me know what version of Confluence you're on, so I can update the bug with your information?

A workaround would be to manually edit the HTML and include the desired checkbox: [\<input type = "checkbox"\>](https://developer.mozilla.org/en-US/docs/Web/HTML/Element/input/checkbox)

Let me know if you have any questions.

Kind Regards,  
Shannon

comments: author: Casey Maynard
body: We are using 6.5.0.

This issue has been opened since 2014, so I doubt there will be any fix for this issue.

And the workaround is not easy to do or practical, as most of my documents have checkboxes.

I regret that I am forced to use this application, because it lacks quite a number of commonly needed functions, or it requires a user to buy a number of plugins.


author: Casey Maynard
body: Is there another workaround? I have 35 different pages that have some sort of 'checkbox' option that I would need to edit


author: Shannon S
body: Hi Casey,

At this time there is no further workaround. I recommend watching this thread and the bug in case another workaround is discovered.

Kind regards,

Shannon


author: Casey Maynard
body: Amazing. Checkboxes are a common everyday item on documents. And this has been a design flaw open for over 3 years, no solution, and it is not even under consideration.

I cannot imagine that Confluence users have not found a solution, not even a simple 'checkbox' add-on. I guess this community is not big enough for someone to provide simple solutions.
Pages cant be edited
Asked by Axel Kr?gelius:

Hello!

Users and Admins can add pages to the wiki, but when ever somebody tries to edit a page the error "There was an error processing the request." pops up.

Version is 6.5 - installed on Windows 2012 R2.

We need help!

Thanks  
Axel Kr?gelius


Answers:
author: Shannon S
body: Axel,

Do all users run into this issue? Can you trigger the error again and let us know what errors you see in your Atlassian Confluence log? This will help us to understand what is causing the issue.

Kind Regards,  
Shannon
Allow only specific group/user to view a space
Asked by ignatiosgr:

Hello,

I follow this article "<https://confluence.atlassian.com/confkb/how-to-grant-access-to-one-space-only-to-a-user-in-confluence-815244321.html>" , to apply view permissions for a specific group only for specific space but the group/user does not have access to the space.

Also the following steps are not available in the User management screen:

1. From the **User management** go to **Application access \> View configuration.**
2. In the **Confluence** part, add your group and make sure it has the Can sign in checkbox checked.  

Please guide me on how to solve this problem, thank you


Answers:
author: Shannon S
body: Hi Ignatios,

You can grant **can use** access to the new group via Global Permissions:

```
http://CONFLUENCE-URL/admin/permissions/globalpermissions.action
```

Then you'll be able to proceed with the rest of the steps.

Let me know if you have any trouble.

Kind Regards,  
Shannon


Tags: permission

space
How do I log into Confluence as administrator when LDAP user directory isnt working
Asked by Dallas Ravelje:

Hi,

I am new to Confluence, and in attempting to set up and configure LDAP with our server, I have broken the local user authentication. I was already able to log in with local accounts, but I made the mistake of changing the order of the local accounts and the Active Directory User Directory I had configured. As soon as I changed the order, I can no longer sign in as any account, including admin.

Could you please tell me how to fix this. I am happy to return to local accounts until I resolve the LDAP issue.

Thanks,

Dallas


Answers:
author: Alexey Matveev
body: Hello,  
You can do it by disabling AD directory via sql. Read this article:  
<https://confluence.atlassian.com/jirakb/administrator-cannot-login-after-reordering-user-directories-235669137.html>
How can I change the new sign up email notification content?
Asked by Dominique Rada:

Hi,

We had our confluence space 10.5 setup by an outsider. It is a server version.

When we add new users to our Space, we are using the "Add Users" option, which sends an email notification to the new user. We wish to change the email content that currently exists but there is no way I can find where I can do this. We only can do this if we choose the "Invite Users" option, which we don't want to use. As we would like to control the username aspect for external users for legal reasons.

How can we change the body of the content in the Email Notification?


Answers:
author: Gregor Kasmann_Actonic
body: You can change Email Templates only in Confluence on-premise.

Read more for details: <https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html>

comments: author: Dominique Rada
body: Thank you Gregor.


Tags: administration