youngmon/atlassian-qna huggingface dataset:
Reorganizing Confluence - Orphan Pages
Asked by Jason Lansdowne:

My organization has been using confluence for years and years. In that time we have amassed over 10,000 pages of content. Up until now we did not have a plan for how to organize these pages, and they currently reside in a few spaces that are shared by everyone. One of these spaces has over 7,000 documents.

Recently we have started the painful process of reorganizing Confluence. We created a space for each team within our organization, and assigned a couple reviewers for each team.

Some documents were created by employees that are still with the company and work on the same team. In these cases, its relatively easy to move these documents into the new spaces.

However, there are thousands of orphan documents. These are documents that were written by someone that has left the company. They usually do not have any identification (i.e., a title or label) that would make them easy to identify ownership. Many of them are 5+ years old. I am struggling to come up with a way to deal with these documents. Do we just abandon them and the legacy spaces that they belong to?


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Jason Lansdowne](/t5/user/viewprofilepage/user-id/5055977)

Since you are on Confluence DC (looking at your tag), you can query database to fetch some useful information.

These links could help.

<https://confluence.atlassian.com/confkb/how-to-view-a-list-of-all-space-creators-and-administrators-for-all-spaces-346325879.html>

<https://confluence.atlassian.com/confkb/how-to-query-the-database-to-find-pages-using-a-specific-label-in-confluence-987144349.html>

<https://confluence.atlassian.com/confkb/how-to-find-pages-with-most-historic-versions-in-confluence-936516579.html>

<https://confluence.atlassian.com/confkb/how-to-obtain-a-list-of-all-pages-their-authors-and-related-information-from-the-confluence-database-968687591.html>

Also refer to the schema: <https://confluence.atlassian.com/doc/confluence-data-model-127369837.html>

Confluence is honestly not great when it comes organising thousands of pages, its search capability is also not super helpful. If clean-up exercise and measures are not put in place then it does turn into a dumping ground.

I hope it helps.

Ravi

comments: author: Jason Lansdowne
body: Thanks for the reply but I'm more of an end user than administrator, and I have no experience with any type of database queries so this is not helpful to me.


Tags: confluence-server

server
How can we get Confluence Space names with admin names?
Asked by Shankar Kandula:

Need to get Confluence Space names with admin names


Answers:
author: Sushant Verma
body: Hi [@Shankar Kandula](/t5/user/viewprofilepage/user-id/5095111)   

Welcome to the community!  

To find out who all the space administrators are, please try the SQL queries or user macro from our knowledgebase article:

[How do I view a list of all space administrators for all spaces](https://confluence.atlassian.com/confkb/how-do-i-view-a-list-of-all-space-administrators-for-all-spaces-346325879.html)

Confluence spaces don't have owners, exactly. Please see [Space Permissions Overview](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html):
> The user that creates a space, like when you create your personal space, is automatically an administrator of that space, and they can add other space admins if they want to by adding the Space Admin permission to another user or group.  
>
> Regards,  
> Sushant Verma

comments: author: Shankar Kandula
body: [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989) Thanks!


Tags: cloud

confluence-cloud
Can you move Confluence only on a Cloud site?
Asked by Allie Kelly:

Hello!

I'm working with a company who are in the process of merging two entities, let's call them Entity A and Entity B. Entity A uses a Jira and Confluence cloud site, a.atlassian.net, and Entity B uses a Jira cloud site, b.atlassian.net. B does not currently use Confluence. Both sites are under different Atlassian organisations.

They wish to merge the sites such that all users use b.atlassian.net. I will be using the cloud-to-cloud migration tool to migrate the Jira data from site A to site B. For Confluence, I want to know if it is possible to lift and shift Entity A's existing site, a.atlassian.net/confluence to b.atlassian.net/confluence?

I know I can can bring site A under B's Atlassian organisation, but the URL would still be a.atlassian.net.

Would I have to follow the steps to do a full Confluence cloud-to-cloud migration as per <https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html>, or is there an easier way when the product doesn't yet exist on the target site?

Thanks in advance.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Allie Kelly](/t5/user/viewprofilepage/user-id/398987) ,

Confluence Cloud does not currently support merging multiple sites. Btw there are some ways to do that.

Please tale a look to the following article <https://support.atlassian.com/confluence-cloud/docs/merge-multiple-confluence-cloud-sites/>

Hope this helps,

Fabio

comments: author: Allie Kelly
body: Thanks [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528), I think that answers my question in that there isn't an easy way to do this


Tags: cloud
Overview Macros
Asked by Fabian Weber:

Hello,

I'd like to have a concrete list about the Macros, which are available in the Data Server and in the Cloud (Which are removed or new in the Cloud).


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Fabian Weber](/t5/user/viewprofilepage/user-id/5197668) and welcome,

DataCenter : <https://confluence.atlassian.com/doc/macros-139387.html#Macros-Confluencemacros>

Cloud : <https://support.atlassian.com/confluence-cloud/docs/what-are-macros/#Macros-available-in-both-editors>

Hope this helps,

Fabio

comments: author: Fabian Weber
body: Hi Fabio,

it helped to solve the situation, thank you!

Kind regards

Fabian


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Fabian Weber](/t5/user/viewprofilepage/user-id/5197668)


Tags: cloud

confluence-cloud
Blank page in editor (page containing a table)
Asked by Maxime Wozny:

We used to edit a page every week, with no issue at all.

And suddenly when my team accesses the page in the editor, the page is blank and cannot be edited.

Is there an ongoing incident regarding pages with tables in Confluence Cloud ?

++Display of the page++ :

![displaying.png](/t5/image/serverpage/image-id/252204iCFBBE763D67735A7/image-size/large?v=v2&px=999 "displaying.png")

++After editing++ :

![editing.jpg](/t5/image/serverpage/image-id/252205i1373B4B169D0CCDF/image-size/large?v=v2&px=999 "editing.jpg")

Thank you for your help.


Answers:
author: Maxime Wozny
body: Solved by doing these steps :

1/ Edit

2/ Publish with blank page

3/ Restore older version of page

NB : Restoring older version of page as a 1st step did not do the trick. Only the steps mentioned above worked.


Tags: cloud

confluence-cloud
Suggestion for table filter
Asked by Veena KC:

Hi,

In confluence i have created an attachment macro. It has set of documents. Based on the value provided in the filter on labels, i expect the document to be displayed from the attachment macro. Do we have an option to include it.


Answers:
author: Stiltsoft support
body: Hi [@Veena KC](/t5/user/viewprofilepage/user-id/5164824) ,

The [Table Filter](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-filter-macro-42239756.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro works with the visible column data coming from the tabular Confluence macros.

Unfortunately, the standard Attachments macro "hides" the labels in the output. But it is possible to specify the required labels inside the macro and view only specific files.


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts
Butler - Period
Asked by Grzegorz Kami?ski:

Hi;

Does anybody know how is counting period time of personal quota? When it starts and when it ends?


Answers:
author: Sal
body: Hey, the usage period of your butler quota is monthly. And so, each month of your subscription (e.g., Free, Standard, Premium, or Enterprise), your quota will reset automatically. You can check our article [here](https://support.atlassian.com/trello/docs/butler-quotas-and-limits/) if you want to know more about Butler's quota and limits.


Tags: butler

quota
I can't login...
Asked by dan stenhouse:

I have an account, but I get this message when trying to login...

'You're account has been updated. Please check your email to continue using Trello.'

But I didnt get an email. It's not in junk etc.

Please help???


Answers:
author: Alex W
body: Hi [@dan stenhouse](/t5/user/viewprofilepage/user-id/4975702) - it looks like after a delay, we have been sending you these emails. I recommend checking your inbox and spam folders.

If you need further assistance, please raise a ticket at <https://trello.com/contact>

We can't support log in issues over the Community due to the fact that these issues often involve us sharing personal data such as your email address.
How to use Butler to convert all INCOMPLETE checklist item in all checklists into linked cards?
Asked by Yen Yi Chew:

I want to create a card button that does similar things to the instructions that is given here: <https://support.atlassian.com/trello/docs/creating-and-managing-task-dependencies/>

Essentially, I don't want ALL checklist item to be converted into linked cards. So I have a work around card button to convert INCOMPLETE items into linked cards. I will first list out the tasks in a checklist, then check the items that doesn't need to be a card, click the card button, then uncheck everything. A chunky work around but it does what I want.

But the work around only seem to work for ONE checklist in a card, since I don't want to specify the checklist name. I just want the button to repeat the same action across all checklists in the card.

A similar query would be to sort ALL list via due dates. At the moment, I had to name each list in the board in the command, instead of just a simple "sort ALL list by due dates". This is a bit annoying since I will have to edit the command every time I rename one of the list.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Yen Yi Chew](/t5/user/viewprofilepage/user-id/4975740) welcome to the community! Just to clarify, your question asks how to only convert the incomplete check-items into linked cards. In your description, you mention the method of checking an item, then selecting the button to convert the incomplete ones, then un-checking them again is a workaround.   

What would be the ideal scenario for you? It sounds like you only want to apply the action to certain checklist items. Is there any sort of pattern or trend with the checklist items that should be converted to linked cards? For example, would something like this work?  

*when an item starting with "Task" is added to a checklist, convert the item to a linked card*

comments: author: Jenny Low
body: Thanks. I've never thought of doing that instead. However, I still think that would be a good feature to have somewhere down the road.


author: milynnus
body: [@Yen Yi Chew](/t5/user/viewprofilepage/user-id/4975740)

I had looked at both of these requirements a bit. Trello automation as you have found out does not process one checklist at a time. There is no automation to sort items in a checklist.

In both of the above cases, the way I have found around it is via the http request using an endpoint to handle the specific processing.

comments: author: Jenny Low
body: How do you do that?


author: milynnus
body: [@Jenny Low](/t5/user/viewprofilepage/user-id/4976510)

It involves some coding using Trello api or an api wrapper (which is what I use).
Gostaria de conhecer um pouco mais sobre o CRM do Trello
Asked by Avante Ingredientes:

Gostaria de uma apresenta??o do CRM do trello para conhecer melhor o sistema de voc?s.


Answers:
author: Brant Schroeder
body: [@Avante Ingredientes](/t5/user/viewprofilepage/user-id/4975490) welcome to the Atlassian community

You can use this template and crmble for CRM [https://trello.com/templates/sales/a-crm-\&-sales-pipeline-by-crmble-uRlZ49PP](https://trello.com/templates/sales/a-crm-&-sales-pipeline-by-crmble-uRlZ49PP)

You can do something like this - <https://fitsmallbusiness.com/how-to-use-trello-as-crm/>

Or this <https://www.bluecatreports.com/blog/trello-as-a-crm/>
Business admin passed away. No longer in business. I need to cancel our membership and auto debit
Asked by Kelleyreynolds5:

My spouse and I have an LLC, JKR Propertiess LLC. After his passing I have shut down the business as of Dec. 31, 2021. I am wanting to cancel our account with Trello and the auto debit attached. I have not been successful accessing Jeff Reynolds' account. I am a user, but not the admin.

I have been debited monthly though we have not used our account since 2021. I take responsibility for this but am requesting a reimbursement for debits in 2022 if this might be possible.

\<emails removed to prevent spam\>


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This is something you need to do in your Atlassian site maintenance, we can't help you here in the community.

If you do not have site admin rights, then you'll need to contact Atlassian support - go to <https://support.atlassian.com/contact> and create a new support request, selecting "billing" as the primary reason for asking for help.
How do I enable notifications other than tagging usernames in comments?
Asked by lfamigliette:

Right now my team only gets a notification if someone tags their username in the comments of a card. We want to get notified when someone assigns you or tags you in a task. How do I enable notifications for that?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@lfamigliette](/t5/user/viewprofilepage/user-id/4975411) ! Welcome to the community. If you're added as a member of a card, you should be getting notified. Try get someone else to [assign you as a member of a card](https://support.atlassian.com/trello/docs/adding-a-member-to-a-card/) and see if you get the red notification bell:   

![red bell on card.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/203611i21C10B5C8C62FCA8/image-size/large?v=v2&px=999 "red bell on card.PNG")  

You can see a list of all the things you'll be notified of here: <https://support.atlassian.com/trello/docs/receiving-trello-notifications/>  

Note this doesn't include when you are added as a member of a checklist item.


Tags: notification

task
Using automation to create reports and the emails arrive with no data inside. Does anyone know why?
Asked by Cindy Mullaney-Evans:

I have added triggers, followed the automation tool wizard to create the filtered report, but when I get the email, there is no information in it other than a link to unsubscribe.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Cindy Mullaney-Evans](/t5/user/viewprofilepage/user-id/4975395) ! Welcome to the community :) are you able to share a screenshot of your automation command so we can see what's missing? It's most likely you've missed out the {$report} variable in your email message. See documentation here: <https://support.atlassian.com/trello/docs/creating-reports-with-butler/>
Sending email reports with CC
Asked by Christine Joy Panganiban:

Hello, I am trying to create an scheduled email report containing the snapshot of my boards. Is there a way to have one email for "to" and then "cc" three other emails?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Christine Joy Panganiban](/t5/user/viewprofilepage/user-id/4975247) ! Welcome to the community :) it is possible to send email reports to multiple email addresses by separating them with a semicolon (;), but it doesn't look like there's a way to cc email addresses for your email report. You can reach out to Trello directly and request this as a feature if you want! You can do this via: <https://trello.com/contact#/>

comments: author: Christine Joy Panganiban
body: Thanks [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) ! Already requested the feature.


Tags: report
Private section (for an admin) within a workspace?
Asked by Gero Desczyk:

Hello community!

We are four admins within the same workspace and the CEO (one of the admins) wants to have a private section within this workspace :)

Is this possible ...?

THX for your help!

Best, G.


Answers:
author: Brittany Joiner
body: [@Gero Desczyk](/t5/user/viewprofilepage/user-id/4965856) you can have a card with Private Notes via the Private Notes Power-Up from Orah Apps! would that work?

comments: author: Gero Desczyk
body: Thank you very much! This could work for my boss ;-)

Best, G.


Tags: workspace
Add cards via email problem
Asked by Brain Drift:

Hello guys,

i'm trying to add a card via email but today it doesn't work anymore. Does anybody have the same Problem?

Thanks


Answers:
author: Brittany Joiner
body: [@Brain Drift](/t5/user/viewprofilepage/user-id/4974994) welcome to the community! how are you adding via email? like the email to board option? or the gmail add-on ?

comments: author: Brain Drift
body: Hi, yes i send a email to board. It has worked well so far, only that day there was a delay of 15 minutes. Now it works again.


author: Brittany Joiner
body: [@Brain Drift](/t5/user/viewprofilepage/user-id/4974994) ah okay! glad it's working again. could have just been a glitch or something
trello premium plan/ Enterprise subscription
Asked by Randy Ng:

To whom it may concern,  

We are now using the free-trial plan. We have around 25 members in total.   
We would like to know more details (like the price, function) about the trello premium plan subscription. Also, we want to know more details about the differences between the premium and enterprise plan.  

Thanks a lot.

Randy


Answers:
author: Brittany Joiner
body: [@Randy Ng](/t5/user/viewprofilepage/user-id/4974797) welcome!

Also, it's not a super obvious page to find unless you click "contact sales" but if you click that link it will take you to this page: <https://trello.com/enterprise#contact> which will let you set up a demo with the sales team to help explain some of those features!

I'm still learning about enterprise stuff, but it seems like the most obvious differences are single sign on and some additional security settings (like restricting what domains can join your workspace, disabling the ability for people to create public boards, things like that)


author: Brant Schroeder
body: [@Randy Ng](/t5/user/viewprofilepage/user-id/4974797) Welcome to the Atlassian community

This page shows the price per user at standard, premium, and enterprise. It also compares each offering and the differences between each plan. <https://trello.com/en/pricing>
A question about free plan
Asked by Jun Geun Choi:

Hi.

I'd like to use trello for work alone in my workplace not with my team. And trello pricing page shows 'Free plan is for individuals or teams looking to organize anything.'.

So can I use free plan for my work alone even though I use it in my workplace?


Answers:
author: Ollie Guan
body: Hi [@Jun Geun Choi](/t5/user/viewprofilepage/user-id/4974760) ,

Sure.

<https://support.atlassian.com/trello/docs/which-trello-plan-is-best-for-me/#Trello-Free>

Here's what you get on the free plan:

* Up to 10 open boards per free workspace

* Unlimited Power-Ups ([++What are Power-Ups?++](https://help.trello.com/article/1094-what-are-power-ups))

* 10MB limit for each attachment (there is no total limit for storage, just a per-file limit)

* 250 command runs per month in Butler ([++Butler overview++](https://help.trello.com/article/1198-an-intro-to-butler))

* Custom backgrounds

* [++Card stickers++](https://help.trello.com/article/826-adding-and-removing-stickers-from-cards) and [++custom emojis++](https://help.trello.com/article/1046-creating-custom-emoji-in-trello)

* JSON [++exports++](https://help.trello.com/article/747-exporting-data-from-trello-1)

Additionally, with Trello Free, all Workspace members are equal, which means that everybody can invite other members to join the Workspace, edit the Workspace profile and change some settings of this collaboration space you all share.


Tags: cost

plan
My board has @Trello as creator
Asked by sergeivaskov:

Hi!

I have a board with id \`52694a7875a025435c004225\`

I'm owner of this board. But api returns \`idMemberCreator: "4e6a7fad05d98b02ba00845c"\`

it is a [@Trello](/t5/user/viewprofilepage/user-id/3183622) [trello.com/u/trello](https://trello.com/u/trello/activity) . Why it works like that?


Answers:
author: Andrea Crawford
body: Many years ago, your first Trello board when you created a new account was called "Welcome board," and it was set up by member \`@trello\` - could this be the case with your board?
help with email decommissioned
Asked by Vishal Sharma:

Hi there,

I am unable to log in and my university email was decommissioned. I was wondering how can I recover my board?


Answers:
author: Brant Schroeder
body: [@Vishal Sharma](/t5/user/viewprofilepage/user-id/4974680) Welcome to the Atlassian community

You will need to submit a Trello support ticket and work with support to see if they can restore access for you. You can submit and issue here: <https://trello.com/contact#/>