youngmon/atlassian-qna huggingface dataset:
Error: Loading chunk 14 failed.
Asked by Craze:

This is persistent and occurs every time I reload the page.


Answers:
author: Michael Pryor
body: Can you paste a screenshot of where you see this error?

comments: author: Craze
body: ![error.png](https://community.atlassian.com/t5/image/serverpage/image-id/99298iDEA3F2AAB8E20272/image-size/large?v=v2&px=999 "error.png")Now it's chunk 15, I've seen it give an error about chunk 4 as well.


author: Michael Pryor
body: Can you try refreshing now? We rolled back a change that was causing this (mostly on windows). The change will eventually speed things up for Trello but we have to figure out why it makes this error happen first.


author: Craze
body: I believe it's been resolved.


author: Michael Pryor
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556)Hey Michael, I really would appreciate your help: My Trello gets always stucked. I can open my account but not get into my boards. I\`m workking everday with it and it would really help me to solve this problem. Here is the error message:

ChunkLoadError: Loading chunk 46936 failed.

Already tried to delete cache and browser history...

Thxs!

Luna

comments: author: Michael Pryor
body: We don't have any reports of this happening right now as far as I know (this question is over two years old).

I would suggest trying with a different web browser or a different computer to see if it is your computer or your account. You should then try to reach out to support at <https://trello.com/contact/>
Trying to create Task Report for Retros
Asked by Kelsie Meier:

I'm having difficulty creating a Task Report to bring together our Lessons Learned from Retros and not sure what I'm doing wrong.

I have the Macro filtering for pages within my Space with the label stp-wfm-retro and a page with that label on it, with various ways of capturing the task as I troubleshoot why my report isn't displaying any details.

![Task amcro.PNG](/t5/image/serverpage/image-id/178663iEDBB97985B759EA0/image-size/large?v=v2&px=999 "Task amcro.PNG")![Tasks.PNG](/t5/image/serverpage/image-id/178664i5B25ABBD5EC231CC/image-size/large?v=v2&px=999 "Tasks.PNG")


Answers:
author: Kelsie Meier
body: I've resolved this by adding the Action Items: heading on the page ![fix.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/178710iFFD9625493C40FAF/image-size/large?v=v2&px=999 "fix.PNG")


Tags: cloud

confluence-cloud
Trouble Restoring a Confluence Export
Asked by Jonathan K:

I am trying to restore a confluence site that I had to get access to my backed up materials. I try to follow the instructions by going to Settings-\>Import Spaces-\>Import Your Space Export. It uploads and reaches close to the end of the progress bar and states:

To be clear I have a fresh, paid standard cloud subscription.

Try Coming Back Later

Open a new tab

Refresh this page

You could also be out of memory

I have 64GB of ram available, I opened a new tab, refreshed the new page and tried coming back later

Here is the descriptor file from the backup. I am restoring to a new cloud instance. The backup is 8GB in size.

exportDescriptor.properties file

#Mon Oct 01 09:38:25 UTC 2018  
source=cloud  
buildNumber=6169  
createdByVersionNumber=1000.0.0-cb08d63037c  
ao.data.version.com.atlassian.mywork.mywork-confluence-host-plugin=1000.1.6  
ao.data.version.min.com.atlassian.confluence.plugins.confluence-space-ia=5.0  
timezoneId=America/Los_Angeles  
exportType=all  
createdByBuildNumber=6452  
backupAttachments=true  
defaultUsersGroup=confluence-users  
ao.data.list=com.atlassian.mywork.mywork-confluence-host-plugin, com.atlassian.confluence.plugins.confluence-space-ia  
ao.data.version.min.com.atlassian.mywork.mywork-confluence-host-plugin=1.1.30  
ao.data.version.com.atlassian.confluence.plugins.confluence-space-ia=1000.0.33

Hopeing someone can help?


Answers:
author: Fabian Lim
body: Hi [@Jonathan K](/t5/user/viewprofilepage/user-id/4716300)

II suggest you go through the troubleshooting options in this article: <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>

I hope it helps

comments: author: Jonathan K
body: The problem (answered by support) is there is a magical 200MB limit placed on restore. It seems that perhaps atlassian has scale issues on the back end for restore. I am trying the restore now but it will take eight hours to determine if this fixes the issue. I will post once completed.


Tags: backup

cloud

confluence-cloud
JIRA email handler creates issues from emails but puts them into the wrong project.
Asked by Samuel Slay Skidmore:

I pressed the "Add incoming mail handler" to make a handler to create a task for a new JIRA project I created. I set the Incoming Mail Server for my new email to be the Default Cloud Server. However when I email the email associated with the Default Cloud Server I found that an older project with an older Email Handler that also as its Incoming Mail Server instead of my new project.

I wanted to ask if only one project can be associated with the Default Cloud Server? Or is there a way to make an extra email user for the Default Cloud Server to split my project issue creation?


Answers:
author: Fabian Lim
body: Hi [@Samuel Slay Skidmore](/t5/user/viewprofilepage/user-id/4625166)

This looks like a Jira related question. Can you change the product in the post to Jira instead of confluence?


Tags: cloud

confluence-cloud
How to move all users from old conf internal groups to new AD groups
Asked by Syed Ahmed:

Hello Team,

Our users asked the following Question:

1. current space and groups\>users are in old conf directory which we maintained using DevX.

Admins wants to move/migrate all users of old space to new space created.

2. New space created on same env but are now maintained thru our AD groups\>users. users added to those AD groups thru our internal request system.

How can this be done easily?

Regards


Answers:
author: Bill Bailey
body: A user can actually exist in both the internal DB and AD. Just change the order of user directories to start with, so that AD comes first, and it will take precedence (for example, on user passwords). If the AD fails, then Confluence will fall back to the internal directory.

comments: author: Syed Ahmed
body: HI Bill,

Thanks for your suggestion.

In future we will do away with the internal DB accounts and All users will use strictly AD.

That is why user is asking to move/migrate all users from Internal groups to AD groups.

So when the internal groups is deleted, users will not be affected.

Any idea how?

Regards


author: Bill Bailey
body: You will just remove the old directory from the list, so only the AD connection is still there.

I do recommend creating at last one internal admin account in case you lose connection to the AD server.


author: Bill Bailey
body: Also, take a look at this discussion for more info [Confluence-questions/how-we-can-add-an-already-established-user-that-s-in-the-LDAP](https://community.atlassian.com/t5/Confluence-questions/how-we-can-add-an-already-established-user-that-s-in-the-LDAP/qaq-p/1924029?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_question&utm_content=topic#U1924159)


author: Syed Ahmed
body: Thanks Bill.

Yes, we always keep serv/app accounts for local access. Its just the regular users.

Thanks


Tags: confluence-server

server
Will Anchor macros help avoid broken links if there is a url change in the future?
Asked by A.Elliott:

My department's space changed from being independent to the company's larger Confluence space. During this shift, some links that were connecting various workflows or processes broke (perhaps due to the slight change in URL). To avoid this from happening in the future, I started using the anchor macro. I was wondering, however, will the Anchor Macros remain unchanged if the url for a page changes? Could there my another method of linking between different pages within the same space? Or, will links need to be fixed following a change in page url? Thanks for all your time and help!


Answers:
author: Pramodh M
body: Hi [@A.Elliott](/t5/user/viewprofilepage/user-id/4716112)

Welcome to the Community!!

If you have included an Anchor macro to refer the pages in different space, it should work fine as long as you are referring to the pages within the same confluence server. It will anyway work for anchors if you referred them within the same space or the page. So, it should work fine with Anchor macro.

Let me know if you have any further queries.

Thanks,  
Pramodh

comments: author: A.Elliott
body: Thank you so much for clarifying these questions!


Tags: anchor

confluence-server

macro

server
Multi Page Journey Progress Bar Title Character Line Max
Asked by Lisa Jefferies:

My titles in the Progress Bar are wrapping by one letter. What doesn't make sense is the first one is wrapping at character 13 and the fourth one is wrapping at character 16. How do I increase width/max character property for the Progress Bar.


Answers:
author: Fabian Lim
body: Hi [@Lisa Jefferies](/t5/user/viewprofilepage/user-id/4715792)

Welcome to the community!

Can you please share a screenshot to get more context on your issue?

Regards


Tags: cloud

confluence-cloud

page
hide an elements on page
Asked by M?lanie Liguet:

Hi,  

It is possible to hide an elements on page?

Is there a possibility to add an element in the code of the page which does not appear on the page? ex: I want to fill in the name of the customer, but that it only appears in the code ?

Thanks


Answers:
author: Sven Schatter _K15t_
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707),

Maybe you could (ab)use the [Page Properties Macro](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html) for this? You could use its "Hidden" macro option to hide the content inside it. It's usually meant to only contain tables that you can report on using the Page Properties Report macro, but I think you're able to write anything inside it.

Hope this helps!

Cheers,  
Sven


author: Pramodh M
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707)

You could use expand macro to have this feature

<https://support.atlassian.com/confluence-cloud/docs/insert-the-expand-macro>

![C1.png](https://community.atlassian.com/t5/image/serverpage/image-id/178628i64D62F9D37FC0E73/image-size/large?v=v2&px=999 "C1.png")

Thanks,  
Pramodh


Tags: confluence-server

server
Can you restore Confluence 7.4.3 XML backup to 7.4.11?
Asked by AndreH:

I have a production Confluence server of 7.4.3 and created an XML backup.

Can I restore this XML backup to a test server with the version 7.4.11?

Without breaking the test server?


Answers:
author: Kian Stack Mumo Systems
body: [@AndreH](/t5/user/viewprofilepage/user-id/617942),

Based on this [documentation](https://confluence.atlassian.com/doc/restoring-a-site-152034.html), you can do that. You can restore into a later version, but not an earlier version.

One item to note is that according to this [documentation](https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html), using the XML backup is not suitable for production backups/transfer. Instead they recommend using DB restores to transfer.

Thanks!  

Kian


Tags: confluence-server

server
Additional options for displaying Jira data in Confluence Cloud
Asked by Kip Woods:

Hello,

I'm hoping someone can direct me to a plugin or feature for enhanced control over displaying Jira data in Confluence pages. I would like to display raw field values (no table headers) for single Jira issues within a page properties macro. The use case is a collection of child pages with both Jira and non-Jira content structured in a table within a page properties macro, and a parent page that summaries the page properties data from its child pages.

The built-in Jira macro displays multiple fields when set as a single issue, which cannot be controlled and do not format well within the page properties macro. Using the display options within the Jira macro allow for more control over what fields are displayed, but does not allow for the removal of the table header.

I've tried researching options and it seems my Googling skills are insufficient in finding a viable solution for my needs. I've read there are ways of achieving my use case with user macros or a custom macro in Scriptrunner, but I'm ill equipped to take on that challenge (scripting/development is not in my repertoire).

I do see these requests in the [Confluence Cloud](https://jira.atlassian.com/browse/CONFCLOUD-35826) and [Confluence](https://jira.atlassian.com/browse/CONFSERVER-35826) portals, but they have yet to be accepted by Atlassian. Throwing this question out to the community to see if anyone has an alternative.

Thanks!


Answers:
author: Brant Schroeder
body: [@Kip Woods](/t5/user/viewprofilepage/user-id/4653493) Welcome to the Atlassian community

The only app I can think of is smart view. I believe that their free app might do what you are looking for. [https://marketplace.atlassian.com/apps/1225441/smart-jira-issue-for-confluence-lite?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1225441/smart-jira-issue-for-confluence-lite?hosting=cloud&tab=overview)

comments: author: Kip Woods
body: Thanks for the suggestion [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100). That option looks promising; I'll give it a try.


author: Kip Woods
body: As a follow up, we installed your suggested plugin and it appears to provide sufficient utility for our needs. Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100).


Tags: cloud

confluence-cloud

jira

jira-cloud
Attachments present in pages but not in content tools
Asked by Mike Rolls:

Hi  
Recently ran a successful site import from v7.2.2 into a v7.13.2 instance and subsequently a space import from a v6.15.8 instance.  
In both cases the imports were successful \& attachments can be see and accessed from pages of the imported spaces.  
However, in all spaces when you navigate to content tools/attachments nothing is listed.  
Tried restarting the instances and running a content index but still no attachments listed. I couldn't see any obvious errors in the logs.  
Has anyone seen a similar issue \& any suggestions welcome.

Thanks  
Mike


Answers:
author: Pramodh M
body: Hi [@Mike Rolls](/t5/user/viewprofilepage/user-id/241433)

Is the method you have used is XML?

Do the attachments show up in the Directory when accessing in instance server?

My guess is when you did the import, the attachments are stored in the Database.

For attachments to show up in content tools, raw attachments should be present in the directory of the confluence server which is not the case here

Please follow here for more info

<https://confluence.atlassian.com/doc/attachment-storage-configuration-166876.html>

<https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html>

Thanks,  
Pramodh


Tags: confluence-server

server
Cannot access team files
Asked by Matthew Jacob:

Can receive notifications in confluence but cannot access any Shared files within team that I am a part of. Get a 'Page not Found'/'Do not have access to Page' error.


Answers:
author: Brant Schroeder
body: [@Matthew Jacob](/t5/user/viewprofilepage/user-id/4715648) Welcome to the Atlassian community

Can you provide a little more information about the issue and share some screenshots? Are you not able to access shared files in a specific page / space in Confluence? How are you getting to the team files?
How to update Space Description with ScriptRunner
Asked by WW:

I've tried working with the [SpaceDescription](https://docs.atlassian.com/ConfluenceServer/javadoc/latest/com/atlassian/confluence/spaces/SpaceDescription.html) object, but it doesn't actually contain what's in the space's Description field found on the Overview screen of a space. It has the name of the space, version, and a long number, which I can guess as being the space ID or maybe a date.

I can't seem to find any other space description anywhere except, maybe, when a space is created, but I want to **update** the Description.

I want to grab the existing Description and append some text to it.

Does anybody know how to do this?


Answers:
author: Fabian Lim
body: Hi [@WW](/t5/user/viewprofilepage/user-id/1209024)

I recommend you contact adaptivist directly for a faster response: [https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?tab=support&hosting=cloud)

Good luck

comments: author: WW
body: It's not exactly an Adaptavist question since it's Atlassian's API that I'm try to figure out. Granted, Adaptavist may be able to help, but it's not their product that is the problem.

That's why I asked the community. If I don't get a response, though, I may ask our TAM.


Tags: confluence-server

scriptrunner

server

space
Getting a page/space from a groovy macro
Asked by Normann P_ Nielsen _Netic_:

I am running a scriprunner groovy macro on a confluence page, and I want the Space Key of the Space the page is in.

I simply cant figure out how to get it.

I have tried using com.atlassian.confluence.content.render.xhtml.ConversionContext, but I cant get this instanciated, eg the first handle to something that can lead me to the page, and hence the space...


Answers:
author: Olly von Fay-Siebenburgen _ScriptRunner_
body: Hi [@Normann P_ Nielsen _Netic_](/t5/user/viewprofilepage/user-id/664692) ,

Thanks for reaching out to Adaptavist support, this is certainly something we can help with! I've replied to the ticket you created in our queue, but I'll share my response here for anyone who encounters the same problem!

During [Custom Macro](http://?https://docs.adaptavist.com/sr4c/latest/features/macros/custom-macros) creation and configuration, if you click on the blue '?' icon of the 'Macro code' box, it'll show available binding variables to this script:

![Screenshot 2022-01-24 at 10.16.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/179410iF56EE669B859156B/image-size/large?v=v2&px=999 "Screenshot 2022-01-24 at 10.16.00.png")

For your specific use case, you can use the**[context](https://docs.atlassian.com/atlassian-confluence/6.2.0/com/atlassian/confluence/content/render/xhtml/ConversionContext.html)** (ConversionContext) variable to get the [Page](https://docs.atlassian.com/ConfluenceServer/javadoc/7.14.1/com/atlassian/confluence/pages/Page.html) or [Space](https://docs.atlassian.com/ConfluenceServer/javadoc/7.14.1/com/atlassian/confluence/spaces/Space.html) object.

Here's an example:  

```
import com.atlassian.confluence.pages.Page
// Entity can be either Page or Blogpost object def entity = context.getEntity() 
// Check if entity is a Page object
if (entity instanceof Page) {
    
    // Page Id    def pageId = entity.getId() 
    // Page Title    def title = entity.getTitle()         // Get Space Object    
    def space = entity.getSpace() }
```

Adaptavist does have an example that uses the entity object:

<https://docs.adaptavist.com/sr4c/latest/features/macros/custom-macros/reuse-existing-macros/include-all-child-pages>

Please do not hesitate to reach out to us if you have further questions, I hope I have answered your query!

Kind regards,  
Olly


author: Fabian Lim
body: Hi [@Normann P_ Nielsen _Netic_](/t5/user/viewprofilepage/user-id/664692)

You may want to contact adaptivist for a faster response if you are paying for the app: [https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1215215/scriptrunner-for-confluence?tab=support&hosting=cloud)

Cheers

comments: author: Normann P_ Nielsen _Netic_
body: Alreaydy on it, since no answer here :-)


Tags: confluence-server

server
Why have Confluence email notifications I used to receive stopped?
Asked by Paul Proto:

I noticed that since 7 December 2021 all the many Confluence email notifications I used to receive (from watched Spaces/Pages or my name being tagged) have stopped, without any deliberate actions from me.  

Even when I can see my name has been tagged.  

The email settings within my Confluence profile appear unchanged. As do my company Gmail filters.  

Any help/ideas would be appreciated!  

Thanks a lot


Answers:
author: Brant Schroeder
body: [@Paul Proto](/t5/user/viewprofilepage/user-id/4705701) Welcome to the Atlassian community

Can you confirm that the email address is correct on your Atlassian account profile? Can you also confirm that it is not going to spam / junk? Are you the only one having this issue or are others in your company?

comments: author: Paul Proto
body: Hi Brant - first, thank you for the response!

I can confirm that the address is correct and have checked the spam folders. Nothing has been changed since the day before they stopped arriving. Still the same e-mail address. I have not heard from anyone else in the company on this, but that doesn't mean they are not out there. They may not even realize it yet.


author: Brant Schroeder
body: When you say nothing has been changed since the day before does that mean you had some changes or you made some changes?


author: Paul Proto
body: I mean the settings that were in place the last time I received an e-mail are the same settings as I have now. Nothing has changed.


author: Brant Schroeder
body: [@Paul Proto](/t5/user/viewprofilepage/user-id/4705701) I would suggest submitting a support issue to <https://support.atlassian.com/contact/>

I would also suggest double-checking email settings on confluence. Go to settings under your account and email. Make sure that some of the boxes are checked.


author: Paul Proto
body: The email settings within my Confluence profile appear unchanged. As do my company Gmail filters.


author: Brant Schroeder
body: If you submit a support issue they will be able to look at your account and see what is happening.


author: Paul Proto
body: Done that s well, just thought I would check here. Thanks again.


Tags: cloud

confluence-cloud

notification
Adding confluence to Slack
Asked by Katri Kivilaid:

We are thinking of connecting our Slack with Confluence, which our agents are using for mainly getting information about procedures used in their everyday work. As our Slack is used by the whole company, the question would be if I connect them, will every department have access to the Confluence content or will the access of the sites stay the same as we have at the moment for the pages in Confluence?   
For e.g. Person A has access to confluence page Z, Person B has access to page X. Will it stay the same? Or will Person A have access also to page X and person B to page Z?


Answers:
author: Andy Gladstone
body: [@Katri Kivilaid](/t5/user/viewprofilepage/user-id/4715352) welcome to Confluence and great question!

Connecting Slack and Confluence will allow alerts from Confluence to be displayed in select Slack channels. Even if a user is in a channel and sees that *PageA* was updated in a message, if they don't have permissions to access that page in Confluence, they will not be able to navigate to it with the link.

So this may expose names of pages to users without access, it will not in any way change their access settings.

comments: author: Katri Kivilaid
body: Thank you very much [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) that was exactly what I was hoping for :)


author: Andy Gladstone
body: [@Katri Kivilaid](/t5/user/viewprofilepage/user-id/4715352) If my answer helped you, please mark it accepted to help other users find it when experiencing similar challenges.


author: Kevin R Moist
body: Connecting Slack and Confluence, can this be controlled on per space basis? For example I would only want connecting Slack and Confluence to specific spaces or to only public spaces or only private spaces.


author: Andy Gladstone
body: Yes. This is controlled on a per-space basis. It is configured using the Space settings.

![Capture12.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/180296iC5624C7A432FA208/image-size/large?v=v2&px=999 "Capture12.JPG")


Tags: cloud

confluence-cloud