youngmon/atlassian-qna huggingface dataset:
Space does not allow anonymous access even though permissions are set to
Asked by Tracy Szappan:

We have a multiple spaces that are normally viewed anonymously by our customers. However, 2 (and only 2) of these spaces are not viewable by anonymous users even though both the Global Permissions and Space Permissions are set to allow it. If the user clicks a link to get to those spaces, they are presented with a login page. If we set one of those spaces as the home page for the site, anonymous users are directed to the dashboard. We have verified that this is only an issue for anonymous users - licensed users can view the space.

We are using Scroll Versions to create and manage content for multiple versions of our product. We create content from a master space and publish it out to separate public spaces. (Scroll Versions is not active in the public spaces - only in the master.) Both of the spaces we are having issues with were published from a single version in the master space. We published an additional test space from this version and had the same result. Any ideas what could be causing this?


Answers:
author: Tracy Szappan
body: K15t was able to reproduce this on their end and is looking into it.

comments: author: Matt Reiner [K15t]
body: Sorry to anyone else who's experiencing this. We'll be working on fixing this bug,but in the meantime, here are the workaround steps:

1. Go to the space permissions in the new space.
2. Remove view permissions for the anonymous users and save.
3. Edit the space permissions again, give anonymous users view permissions and save.


author: Tracy Szappan
body: Thanks, Matt!


author: Matt Reiner [K15t]
body: Hi [@Tracy Szappan](/t5/user/viewprofilepage/user-id/268256)

Do the pages in the published space have any sort of [restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) on them? If so, those restrictions will supersede the anonymous permissions.

comments: author: Tracy Szappan
body: They do not. We had this space available before, but when we republished, it was no longer viewable. We don't have any restrictions on any of the pages, and I double-checked to make sure that was still true.

Oddly, our administrator restarted the server and it started working. This was the second restart - we'd restarted it shortly after we noticed the issue and it didn't do anything, but the second time fixed it. It's no longer blocking our customers, but I'd still love to figure out what happened in case it happens again.


author: felix.weber
body: I am not 100% if this relates to your case but please be aware I have stumbled about a bug which is related - the Atlassian team is already investigating

<https://jira.atlassian.com/browse/CONFSERVER-30161>


author: Tracy Szappan
body: Note that Scroll Versions is not activated in these public spaces - only in the master space.


Tags: anonymous

confluence-server

permission

server
N?o consigo tornar p?blica a minha documenta??o
Asked by Eduardo Silva:

N?o estou conseguindo gerar uma URL para que o p?blico possa visualizar a minha documenta??o sem a necessidade de criar conta ou logar no Confluence.

Preciso dessa orienta??o, j? visualizei as permiss?es/restri??es mas sem ?xitos.

Obrigado!


Answers:
author: Eduardo Silva
body: Infelizmente n?o.

Segui os passos, por?m a se??o de anonymos n?o aparece para mim.

O meu plano oferta esta funcionalidade, mas n?o est? exibindo.

Me ajude, pois o projeto esta parado para publica??o.


author: Vero Rivas
body: Hi [@Eduardo Silva](/t5/user/viewprofilepage/user-id/4140883)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/make-a-space-public-829076202.html>

Cheers

comments: author: Eduardo Silva
body: Ola [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) .

Infelizmente n?o.

Os passos foram feitos, por?m a se??o de anonymos n?o aparece para mim.

O meu plano oferta esta funcionalidade, mas n?o est? exibindo.

Me ajude, pois o projeto esta parado para publica??o.


Tags: cloud

confluence-cloud
How to use tinymce.confluence.MacroUtils.updateMacro()
Asked by Philipp Frank:

I'm trying to update my macro in the editor after a user has given some input for the macro parameters (can do this in the macro property panel). I tried to use the tinymce.confluence.MacroUtils.insertMacro(e,t) method, but it replaces the macro. My goal is that only the macro parameters are adjusted to the input. I found out that there exists the tinymce.confluence.MacroUtils.updateMacro(e,t,n,r) method, but I can't find any information about the needed parameters or a documentation on how to use it. Does someone know where I can find this information or has an example on how to use this method?

Thanks for any help.


Answers:
author: Philipp Frank
body: I couldn't get the updateMacro() method to work. But with a little help did I found a different solution.

I am now updating my macro placeholder and macro property panel in three steps: destroy property panel, replace macro with macro with the new parameters, create property panel. This way is also the custom image placeholder updated / "rerendered". If you want to just change the macro parameters then you can also overwrite the "data-macro-parameter" String. This will save the new parameters, but won't cause the image placeholder to update / "rerender".

To see some example code look at this ticket: <https://community.developer.atlassian.com/t/how-to-use-tinymce-confluence-macroutils-updatemacro/45809>


author: Bill Bailey
body: I would suggest check on the [community.developer.atlassian.com](https://community.developer.atlassian.com/) . But for this community, maybe you could write an article about how to modify the editor. It would be a hot topic.

comments: author: Philipp Frank
body: Hi Bill

Thanks for the suggestion. I will try it there. If I find a solution to my problem I will also explain it here.


Tags: confluence-server

server
Page Restrictions on Page Maintenance
Asked by Roja Gurram:

Hi All,

Just a small question pls.

Who can manage Page Restrictions ( Either Space Owner/Space Admin ) in a Space on Confluence ?


Answers:
author: Clark Everson
body: Hi Roja,

There is a 2 fold answer to this. First, someone needs to have the Page Restrictions Permission assigned to them within a Space in Confluence. From the Space level, only Space Admins can do this. However, full Confluence Admins can also make themselves Space Admins at any time.

Now for pages themselves, if someone applies restrictions to a page, only those with edit access are able to change the restrictions.

Hope this helps!

Best,

Clark

comments: author: Roja Gurram
body: Hi Clark,

Firstly, a big thanks for your response and detailed explanation.

Can you please let me know space owner ( THOSE WHO HAVE CREATED A SPACE CALLED AS SPACE OWNER ) can have the rights to manage PAGE FRESTRICTIONS right ?

Also those who have Space Admin PERMISSION can also able to manage page restrictions?

LOOKING FORWARD TO HEAR FROM YOU SOON!


Tags: cloud

confluence-cloud
Powerup costs? Language German?
Asked by Yanick Altwegg:

How much does it cost to buy a powerup with the business-version? Am I able to change the language to german?

Thank you!


Answers:
author: marc -Collabello--Phase Locked-
body: The prices of a Power-Up vary. Some are free, some are paid per team, user, or usage.

So, you'd need to check which Power-Up you want to use and what the price is.

comments: author: Dennis
body: When browsing the powerups you cannot see which ones are and which ones have a cost. This is very annoying.

In another post, over 2 years ago, Atlassian promised improvements but to this day is is very difficult to find out the pricing for the power-ups. Why is that?
Calendar
Asked by Dmitriy Mykalo:

How can I see an entire calendar which will show all the tasks from all the boards?


Answers:
author: Matthew N
body: Hey Dmitriy

You can have a "master calendar" that has all of your board's due dates, either within Trello or by linking your boards to an external calendar like Google.

Within Trello, you can enable the Planyway Calendar Power Up. See more about that here <http://info.trello.com/power-ups/planyway-calendar> (This is the method I recommend, as it's real-time reporting on the calendars for all boards and it's kept within Trello)

For linking to an external calendar, there are a few ways to accomplish this

1) Using the iCal feed: <http://help.trello.com/article/811-viewing-cards-in-a-calendar-view>

2) Use Cronofy for Trello: <https://trello.cronofy.com> (I recommend this if you're going the route of linking to external calendar)

Cronofy is a bit more reliable, and allows for quicker updates, as iCal feed only updates about once every 24 hours.
Card Repeater unavailable
Asked by dd:

I'm trying out Trello and am trying to use the Card Repeater power up. I enabled it, and, per the "Trello Card Repeater: How To Stick Regular Tasks on Repeat" article, I should be able to select a card and see a "Power-Ups" section with "Repeater" as an option. I do not have either. Have I missed a step, or is this not available in the free version of Trello?


Answers:
author: Tammy Mactaggart
body: I don't even have the option of repeater as a power-up... not sure what I'm doing wrong

comments: author: Paul
body: I have this same issue.

the power up is unavailable in my powerups. Please help

![1E7963E4-A27C-4B98-B8C7-9E7BFA9C30F8.png](https://community.atlassian.com/t5/image/serverpage/image-id/104256i6DA7AFC014F0D477/image-size/large?v=v2&px=999 "1E7963E4-A27C-4B98-B8C7-9E7BFA9C30F8.png")


author: Alice
body: With your free account, you can only have one Power-Up active per board. Check out if there is another one enabled on your board first. :)

comments: author: dd
body: It is the only Power-Up I have active, and I have figured it out. Apparently Power-Ups are pulled from the trello.services domain, and since I'm running in an environment that requires whitelisting scripts and domains, I had to whitelist this domain to get it to work.


author: Alice
body: Oh I see. Well, I'm glad you figured it out. :)


Tags: card-repeater

power-up
Add member to the task
Asked by Dmitriy Mykalo:

How can I add a member to the task without adding him to the board?

Or how can I hide all the other tasks in a board from the member?


Answers:
author: Matthew N
body: Hey Dmitriy

In order for a member to be assigned to a card, they need to also be a member of the board. It's not possible to hide other cards or lists from certain users on a board. When a person is a member of the board, they will see all cards on that board.
Question on upgrading from Free to Paid Account
Asked by Michelle Lavery:

We have set up a FREE account with 9 members. I would like to upgrade our account to a Business Account and want to make sure we maintain our existing boards with the transition.

It's my understanding I need to create a team first.

I can click to billing options but before I sign up, I'd like to know how I then associated existing boards with a new paid account.

Please advise. Thank you!


Answers:
author: Matthew N
body: Hey Michelle

Once a team is created, you can associate the board with that Business Class team by changing the [visibility of the board](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-team). Once the visibility of the board is changed to the team, all members of the board that are on the team will be seen on the board as team members. If there are member on the board that are not part of the team (not billed), then they will be shown on the board as non-team members.

comments: author: Michelle Lavery
body: Thank you Matthew!
bug? -> unable to delete an attachment
Asked by Leon Tan:

In a card, I deleted a picture attachment. It was gone in the card. Then I refresh the browser, and only to find the refreshed page of the card is still with the attachment.

Please help fix. thanks.


Answers:
author: Leon Tan
body: Is it because my account don't have delete right? If so, could you make it display clear error message about it?
Bit Bucket Trello Beta
Asked by John:

Hi,

I started using Trello in Bit Bucket today, and found that updates on the board did not send my Trello app notifications.

I am able to see the board in my app, however it is classifying it as a 'Personal Board'.

If you can help me find the way to receive notifications of changes on my Trello Board that is inside my Bit Bucket project, that would be highly appreciated!!

Thanks in advance,

John


Answers:
author: Soumyadeep Mandal
body: Hi [@John](/t5/user/viewprofilepage/user-id/1204326) ,

Visit the below link and follow the steps! It will solve your problem as now it has been in a stable release!

<https://confluence.atlassian.com/bitbucket/trello-boards-in-bitbucket-935890052.html>
how secure and reliable is trello?
Asked by Jonathan Wilcox:

Hi guys,

<br />

How secure is the platform in regards to other people accessing info?

One other thing I would like to know is when will you be implementing a feature where we can delete the whole of our archive list in one go?  

Thanks,  
Jonathan


Answers:
author: Danny Zuccaro
body: Hi Jonathan,

You can read about all of Trello's security features [here](https://trello.com/trust) and privacy policy [here](https://trello.com/en-US/privacy).

In terms of the bulk delete for the archive list, it isn't currently available but you could suggest it as a feature by sending your suggestion to [feature-ideas@trello.com](mailto:feature-ideas@trello.com).

Hope this helps,

Danny

comments: author: Jonathan Wilcox
body: Awesome. Thanks for responding so fast Danny. Another problem I've encountered is that Trello is quite slow sometimes to move cards - I wonder if this is my laptops speed or Trello?


author: Danny Zuccaro
body: May be the laptop as I've not seen any slow downs recently on my Trello boards. Is there another machine you could test to see if you still have issues moving cards?

Also if you are happy with the answer above could you accept the solution to close the question (the check mark above on the left).

Thanks and have a great weekend!


author: Jonathan Wilcox
body: have done Danny, you too!


author: Cornelius Dufft
body: Hi [@Danny Zuccaro](/t5/user/viewprofilepage/user-id/1075874), thanks for the link with tons of information. I must belief it's safe ;-)

But I did not find that little piece of information: **Is Trello safe to store personal data according to the European Data Privacy law?**

P.S. I just learn Trello, it is fast and fun!

P.P.S. Looking forward to get some practitioner guidance on my [discussion about when to use Trello / Jira Core / Jira](https://community.atlassian.com/t5/General-AUG-discussions/When-to-use-what-product-Trello-vs-Jira-Core-vs-Jira-Portfolio/td-p/792225)

comments: author: Jorge Carretero
body: I dont work at Atlassian or Trello but all bussines are moving according European Data Privacy Law, Trello should show soon a new agreement with those changes to their users, be patient.


Tags: jira

jira-service-desk
How to use wildcard in Trello's search for a card?
Asked by kenneth-loh:

For example, I want to search for all cards having the the text "stock" or "stocks" but without any references to the texts "invest", "investing", "investment", "investments", "investopedia" or anything that contains "invest".  

Naturally I thought of using the search: stock\* -invest\* is:open  

However, the search didn't seem to work as cards containing "investopedia" still appears in my search.


Answers:
author: Francis Peixoto
body: I tested a theory in my job search board, and searching for "invest -jpmor is:open" gets me all the open cards with words that start with invest, but excludes the ones that have words starting with "jpmor" as I'm not interested in working for JPMorgan (as an example).

I didn't have to use a wildcard character to get the results I expected.

I couldn't get search results for "\*morgan" so it looks like the search will look at the start of words to determine the results, AKA **NOT** a full text search.

comments: author: Torben_trello
body: Correct - Right now we don't support partial string search, or wildcard search. Both would be awesome to have though.  

Our search operators to help refine the search can found here: <http://help.trello.com/article/808-searching-for-cards-all-boards>


author: Daniel H
body: Any plans to allow wildcard searching? We could really use it, we have over 10,000 cards.
Unable to move Trello cards between boards - "Connection Interrupted. Retrying..."
Asked by Tiffany Miller:

Hi there,

This has happened before and is happening again:

My team uses Trello to manage 2 different boards. Once a project leaves board 1, "Proofs", we move it to board 2, "Volume Orders".

Right now, it works to move cards between lists, but we cannot move any cards between boards (from "Proofs" to "Volume Orders").

We get an alert that "Moving card failed" with "Connection Interrupted. Retrying..." Pic attached.

My team has tried on different browsers (we use chrome), different computers, and different WiFi networks. We have cleared all of our Chrome date / caches / cookies, and restarted Chrome. No luck.

Any suggestions?


Answers:
author: Alice
body: It happened to me a couple of times as well, but I have a very unstable WiFi so I thought it was a matter of internet connection. Have you tried to move those cards via the mobile app?

comments: author: Tiffany Miller
body: I haven't, that's a good idea! I can't try that now because the problem resolved after about a day. I'll try that next time, thank you!


author: Alice
body: Oh great. You're welcome! :)
How to see which cards have changes
Asked by Cody Wright:

Hi there,

Hopefully a question with a simple answer...

I see the blue dot next to each board in the menu telling me a board has changes, and I receive the notifications in the notifications pane. However, I'd love to just be looking at a board and see some indication of which cards have had changes made to them.

Is that possible?


Answers:
author: Alice
body: As Crystal said, it isn't possible yet. I find it helpful to check the Activity section of the Menu column to see what has been changed.


author: Crystal Davis
body: Hi Cody,

Crystal from Trello Support here.

What a great idea! Right now that isn't a feature available within Trello but I will be sure to let the team know that it's something you'd like to see! We appreciate you taking the time to let us know.  
?
Copy only specific checklist items from card to another cards ("master checklist")
Asked by Gino Latino:

Hello!

I'm new to Trello and enthusiast of it.

At last I've found the definitive task/todo manager I've been searching for in the last years, and I'm likely to upgrade to Gold subscription.

I'm planning how to organize my individual home/work/study todos and I strongly miss one feature: I'd like to create "template" cards with universal checklists inside, for example "all the possible subtasks I can face at work", or "all possible items to be inserted in a grocery shopping list". Now, it's possible to duplicate the "template" card to an "operative" one and eliminate the checklist items that don't apply, but if the "masters" are composed by hundreds of items and the "operative" by tens, the operation is not very fast and convenient.

I think the top solution would be to be able to duplicate to another card a single checklist item by a context menu command (right click) or by a drag and drop operations (maybe with Ctrl to copy and not move... it's a "master" and I wouldn't want to eliminate items from the original checklist! :-). The best of the best would be the pre-selection of the tens of checklist items inside the hundreds of the master, and a single command to copy all the bunch to another checklist in another card.

Is there something goin' on in the development? Or a good workaround, even using power-ups?

Thanks in advance

Alessandro


Answers:
author: Francis Peixoto
body: My personal task board is managed with template cards that are each composed of several checklists. Since they are tasks, each checklist is in a time based context.

Each template card will have the following checklists:

* daily
* weekly
* monthly
* yearly

I then have the butlerbot powerup check on several appropriate schedules and generate cards from the checklists that apply. Each scheduler looks at all the cards in the "Templates" list and creates cards from there.

* Every day at 1AM
* Every week on Monday
* Every month on the 1st
* Every year on Jan 1st

This way, the only cards that get created from the master checklists are the ones that are relevant.

I know your use case is not exactly the same, but segmenting your lists into more granular contexts may reduce the amount of post copy cleanup you need to do. There's no native way in Trello to copy partial checklists. You're more than welcome to suggest the idea: <https://help.trello.com/article/724-submitting-feature-requests-for-trello>

comments: author: Peter Eskarous
body: So there is no way to create a new card and copy unchecked items from another cards checklist into the new card?

Not even using a Butler or similiar command?


author: Rafael Rodriguez
body: this would be nice
I'm not receiving email to confirm my email adress
Asked by Bobby Proulx:

I'm not able to make my complete registration because i'm not receiving my email confirmation. I try to resend it! I try to change the email adress, try to delete the account...

Someone can help me please


Answers:
author: Meg Holbrook
body: Hi Bobby,

I would recommend contacting Trello support: <https://trello.com/contact>

At the bottom of the form there is an option to submit to their technical team.
Upgrade from free Trello account to business account
Asked by Michelle Lavery:

Hello,

We have set up a free account with 9 members. I would like to upgrade our account to a Business Account but don't want to loose our existing boards and cards.

How can I accomplish this?

Thanks!

Michelle


Answers:
author: Michelle Lavery
body: Thanks, Boris.


author: Boris Berenberg - Atlas Authority
body: You just need to go to the billing page for your team. For example, ours is: <https://trello.com/atlasauthority/billing>

comments: author: Michelle Lavery
body: Thanks, Boris.

So we don't have a team created yet. If I create a team and then sign up, do our existing boards automatically carry over to the paid account?
Random people in member search
Asked by Myra Lijek:

Brand new Trello user - when I search for members, lots of random people show up. And some actually have the same names of people on my actual team. So I could accidentally invite the wrong "Tom Jones". Where is it getting this search from?


Answers:
author: Meg Holbrook
body: Hey Myra,

This list populates from all Trello users. I would recommend using email addresses to populate people who you know to cut down on possible confusion.