youngmon/atlassian-qna huggingface dataset:
Why is my trello board removed? And how can I get it back?
Asked by Farhad Atroshi:

Hi,

I did not move my boards to "workspace" and now they are removed. Is there a way getting them back?

kind regards


Answers:
author: Iain Dooley
body: [@Farhad Atroshi](/t5/user/viewprofilepage/user-id/4576927) you can view your closed boards:

<https://help.trello.com/article/781-reopening-a-closed-board>

In order to reopen them, the workspace they're in will have to either be upgraded OR you will need to move other boards out of the workspace into a different workspace before reopening your closed boards.

comments: author: Farhad Atroshi
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Thanks for the response. The problem is that the boards are removed totally, meaning not just closed. I have no idea how to solve this. Do you think I need to upgrade my account?


author: Iain Dooley
body: [@Farhad Atroshi](/t5/user/viewprofilepage/user-id/4576927) hmm the boards should only have been closed during the workspace transition, not removed. I would reach out to Trello suppport instead of asking here in the community.
Adding a member
Asked by Creative Kidz Childcare Ltd:

I have a member who is already added to one board. I can't seem to be able to add her to a 2nd board. Can you please help.   
Thank you


Answers:
author: Iain Dooley
body: [@Creative Kidz Childcare Ltd](/t5/user/viewprofilepage/user-id/4385932) how are you trying to add her and what's happenig when you do?

comments: author: Creative Kidz Childcare Ltd
body: ![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/162631i5E0FE17068CC0B80/image-size/large?v=v2&px=999 "Untitled.png")


author: Iain Dooley
body: [@Creative Kidz Childcare Ltd](/t5/user/viewprofilepage/user-id/4385932) so it appears you're not a workspace admin so you can't make changes to board membership that will have an impact on billing.


author: Creative Kidz Childcare Ltd
body: Ok so how do I resolve this?


author: Creative Kidz Childcare Ltd
body: Ps I created the workspace and boards and I believe I am admin?
Lots of view-only Trello users but only 1 users modifies it. Anyway not to pay $$$ to use Butler?
Asked by Nason Tackett:

I really want to use Butler to send emails to customers as their order progresses from one column to the next but I will have to pay thousands of $$ due to # of users who need to view the board. Only one user modifies the board and Butler runs on that account. A public board would work, but the board contains customer's information. Is there not some workaround? Free view-only users? Id be happy to pay for the one user who modifies the board, but its not fair or affordable to pay for all the view-only users.


Answers:
author: Iain Dooley
body: [@Nason Tackett](/t5/user/viewprofilepage/user-id/4576507) if you're using Gmail, you can use our BenkoDesk product:

<http://www.benkodesk.com/>

Since it doesn't run as a powerup, you can use comments to create and reply to emails by posting comments to cards to automate it from Butler, for example in the format:
> @to customer@example.org   
> @attach all   
> Hi there, your order has been processed and your PDF invoice is attached.

When the customer replies it will come back to the same card and only the operators are required to have access to the board.

comments: author: Nason Tackett
body: Wow! I was totally unaware of Benko Desk. This is really cool! This use be a pretty easy change in all my butler rules to just convert from sending emails to adding comments. Going to go sign up now to try it out. Thanks so much for the recommendation :-)


author: Michael Pryor
body: This might work for you: <https://trello.com/power-ups/60d93bb780ee244d5d2b1edd>

comments: author: Nason Tackett
body: This is awesome! Thank you so much for the suggestion. I will absolutely be able to make use of this.
Is anyone else having trouble dragging and dropping email attachments to the boards/cards ?
Asked by Anthony Cozzi:

I've only had these problems since the newest update which just came out.


Answers:
author: Michael Wilson
body: I am having similar issues. The system is having problems with connections, moving cards, and Butler scripts.

Things have been super unstable the last few days.

comments: author: Anthony Cozzi
body: Nice to know I'm not crazy, anyway. It seems to have stabilized a bit, but I just tried to drag and drop again and it's still not working.
nayone can help with calender power up
Asked by Cm Houseboat Renovations:

since trello doesnt believe in customer service i figured i will try this before cancelling my accout


Answers:
author: Beth Maxwell
body: What is your question?

comments: author: Cm Houseboat Renovations
body: calender power up does not work


author: Beth Maxwell
body: Unfortunately, your answer if a bit vague. If you want assistance you will have to describe exactly how the power is not working. What are you trying to do? What are you expecting?


author: Cm Houseboat Renovations
body: i have 20 plus cards with due dates, how do i get all the due dates to show up in my google calender. if i go to each card, i can see the due date on the calender but i cannot see the whole picture of all the cards on one calender

comments: author: Beth Maxwell
body: Have you completed the steps at at <https://help.trello.com/article/829-using-trello-with-google-calendar>? This process will create a new calendar for the board with all the cards and dates.


author: Cm Houseboat Renovations
body: so you have to do that for every card ?


author: Beth Maxwell
body: No, you make the connection for the entire board. All the cards on the board will show in the new sub calendar on your Google account.


author: Cm Houseboat Renovations
body: i did that and then added a card and it didnt show up on the calender


author: Cm Houseboat Renovations
body: the first card did show up


author: Beth Maxwell
body: The initial sync can take up to 24 hours to sync. Please give it some time and check back tomorrow.
Trello Enterprise License for Observers/Board Guests
Asked by Ganesh Babu:

Hello Team,

I have couple of queries can you please help me to address them.

* As how we can control the invite of a user to the board under the enterprise workspace?
  * Adding a user who is not a part of the workspace will be added as a board guest \& if that user is been added to two or more enterprise workspace then he will be billed as a normal user? How to avoid this? Is their a notification sent to the enterprise admin on this?
  * And also if we have enforced the SAML SSO will that be user still able to access the enterprise boards even if he is not granted the license?
* And will a observer also be licensed if added to multiple boards? Can you please help me understand on the billing license model


Answers:
author: Brittany Joiner
body: [@Ganesh Babu](/t5/user/viewprofilepage/user-id/3655305) I believe in the past when I've tried to add someone to their second board, I get a notification before I do it that it would move them to a multiboard member.

You can set boards to a public view and then anyone can see it whether they're logged in to trello or not, but I believe the SAML piece doesn't impact that.

[@Dan Ivory](/t5/user/viewprofilepage/user-id/1842230) made this video that explains some pieces of the pricing and how it works, might be helpful for you: <https://community.atlassian.com/t5/Trello-discussions/What-to-do-after-Trello-Gold-some-pros-and-cons-explained/td-p/1788047>

comments: author: Ganesh Babu
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) , How it work for the Enterprise Subscription is their any restriction that can be imposed?


author: Dan Ivory
body: Hey [@Ganesh Babu](/t5/user/viewprofilepage/user-id/3655305)

This page (<https://help.trello.com/article/1078-enterprise-admin-dashboard>) might help and I found a screenshot that has some permissions settings for Enterprise Admins. So you can restrict who can be added to boards. Eg if you make it so only workspace members can be added to a board, then I think this should prevent members from adding guests (that could then end up being added to your billed plan).

![Trello Enterprise member permissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/162889iEE75C5DD3A16A0D7/image-size/large?v=v2&px=999 "Trello Enterprise member permissions.png")

Hope that helps,  
Dan

PS thanks for sharing the video [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) !
Hi, my Trello menu go up, I want to back it to default, what should I do?
Asked by Hadi Ahmadi:

![Trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/162373iFBBCC3765A93A057/image-size/large?v=v2&px=999 "Trello.PNG")


Answers:
author: Brittany Joiner
body: [@Hadi Ahmadi](/t5/user/viewprofilepage/user-id/4575447) at the moment you can toggle off the new navigation under your settings by going to <https://trello.com/{your_username}/labs>
I can't add free guest to a bord only a users
Asked by Elite-Store:

Hello,

Im trying to create my work-space on Trello. Different boards for different guests ( free users), but I can only add Users for whome I have to pay.


Answers:
author: milynnus
body: [@Elite-Store](/t5/user/viewprofilepage/user-id/4575459)

Create a board and invite them. There will be added as guest.

comments: author: Andrew Roberts
body: I am trying to do this too. I sent a li k to another of my own email accounts to test it out. I got the email link and it said I could.not join the board as I was not a member of workspace.


author: milynnus
body: [@Andrew Roberts](/t5/user/viewprofilepage/user-id/4575877)

I have not been on the recipient side of the invitation. That's the process when I invite my client to my project board.


author: Andrew Roberts
body: Did they report a satisfactory experience? I also want to add clients to a dashboard I am making so they can contribute. Thank you.


author: milynnus
body: [@Andrew Roberts](/t5/user/viewprofilepage/user-id/4575877)

No one has complained - both my clients and people invited into my hobby board.


author: Andrew Roberts
body: OK great, I am going to test sharing with a link today. Thank you very much for your replies.
Want to Migrate Confluence
Asked by Prashant Bhadoriya:

Hello Atlassian,   

We want to Migrate our confluence application from an On-premises server to the Confluence cloud. We have Jira running over your cloud.   

Can you guys help us out with the same?  
[@atlassiansupport](/t5/user/viewprofilepage/user-id/2741741)


Answers:
author: Dave Mathijs
body: Hi [@Prashant Bhadoriya](/t5/user/viewprofilepage/user-id/5081401) welcome to the Atlassian Community!

Start here: [Confluence Cloud Migration Assistant](https://support.atlassian.com/migration/docs/confluence-cloud-migration-assistant-to-migrate/)

comments: author: Prashant Bhadoriya
body: Thanks for this. However, our Jira is already on cloud, how we will be going to integrate in one user account?


author: Dave Mathijs
body: Make sure that the e-mail address linked to the account on Server is the same as the one on Cloud.


author: Prashant Bhadoriya
body: Hi, [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590)

In the migration screen, I'm not able to see my users which are in internal directory. we are using Internal Confluence directory. where we have 25 users.

![Capture14.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/228478i1204FFB9D98DB12C/image-size/large?v=v2&px=999 "Capture14.PNG")


author: Dave Mathijs
body: If you go to **Users** under User Management, you will see the **Directory** where the users reside.


Tags: confluence-cloud

migration-customer-care

server
Add entry to webservice call
Asked by Simon Larson:

Hi,

I'm making a form where users select a country from a webservice dropdown which is fetching data from this API <https://skatteverket.entryscape.net/rowstore/dataset/70ccea31-b64c-4bf5-84c7-673f04f32505/html>. I have this problem where one country is missing, and since I'm dependent on other data connected to these countries I'm forced to use this API.

Right now I have an ugly workaround with check boxes that is representing this missing country that hides/shows other content, but if I could add data to the dropdowns that would be optimal. Is this possible somehow?

Thanks in advance


Answers:
author: Alex Medved _ConfiForms_
body: Hi

May be you can copy all the countries into ConfiForms form, adding your missing one there as well and then using that form's data through the smart field in your other forms?

Basically dropping dependency on this webservice and using ConfiForms forms instead

Alex

comments: author: Simon Larson
body: Thanks for your response. Issue here is that each country is an object with multiple properties (per diem being the main one) that is updated live. Wouldn't using only confiforms make it static?


author: Alex Medved _ConfiForms_
body: Any data you copy from one system to another becomes a snapshot of the original data. Nothing specific to ConfiForms here.

If you need a real-time data from an external system then ConfiForms offers integration points for that, those web-service enabled field types.

I have no other solution for you than to have a "custom path" when the country and the metadata for it is missing.

Or notifying the service owner that the country is missing so they can fix their service


Tags: cloud

confiforms

confluence-cloud
how to close help center for my account
Asked by LiPan:

I want to close the help center url of our account in Atlassian system, for example the url is ++[https://klaxxxx.atlassian.net/servicedesk/customer/user/signup](https://klavi.atlassian.net/servicedesk/customer/user/signup)++,

Because for our account, I don't want anyone to open the link of automatic signup, but only allow our employees to allow new users to access by invitation.

Can you guild me how I can close this link with the administrator account.


Answers:
author: Max Foerster - K15t
body: Hey [@LiPan](/t5/user/viewprofilepage/user-id/5081613), welcome to the community!

You have to take a look at the customer access settings of your Jira Service Management.

Head over to **Settings - Product - Jira Service Management - Customer access**.

There you can find the settings for internal accounts:

![Xnip2022-11-17_15-28-27.png](https://community.atlassian.com/t5/image/serverpage/image-id/226328i0EC30977A09DCEB0/image-dimensions/568x303?v=v2 "Xnip2022-11-17_15-28-27.png")

Also, make sure to have a look at the general **Site access** settings in the Atlassian Administration. Just to ensure that not everyone can join your instance in general. :)

Best, Max

comments: author: LiPan
body: It works, thanks your guys!


author: Max Foerster - K15t
body: I'm happy to hear [@LiPan](/t5/user/viewprofilepage/user-id/5081613)! Please consider accepting my answer, so your question is marked as solved to the community! :)


Tags: cloud

confluence-cloud
Version 1.16.0 NiFi How work this feature ?
Asked by FLORIAN GUTKOWSKI:

Hello,  
I work on NIFI for two months for my project internal of my job. It's a great technology for a data engineer. I would to know how use this feature in release 1.16.0:  
- Framework Level Retry now supported. For many years users build flows in various ways to make retries happen for a configured number of attempts. Now this is easily and cleanly configured in the UI/API and simplifies the user experience and flow design considerably! To those waiting for years for this thank you for your patience.  
I need to use, which processor? Or which configuration? I don't understand how applies this feature. Effectively It's important could save data when she is lost in Kafka for example.  
Best regards,


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Could you explain what NIFI is? What Atlassian system is it?
Draft not save after edit page.
Asked by Elfalio:

It's not clear how drafts work in Confluence.

When you create a new page and make changes to it, a draft is created, which is displayed in the user profile, when you open it, unpublished changes are visible.

When editing an existing page, drafts do not work. In the user profile, in the Recenty worked on section, you can see that the page that the user edited has unpublished changes. When you start editing such a page, changes appear for a second and disappear, that is, editing is not draft, but the last published page.

Cfl v.7.16.4


Answers:
author: Brant Schroeder
body: [@Elfalio](/t5/user/viewprofilepage/user-id/1627241) This should help you out <https://confluence.atlassian.com/conf716/drafts-1108681774.html>


Tags: confluence-server

draft

server
Task report - Filtering on Labels or Assignee not possible
Asked by Jana J?ger:

When working with task, we want to use the task report to to show the different tasks of each person.

Therefore we want to set a filter in the task report "Assigned to". When clicking there, the message "No options" is shown. This also applies to "Label(s)".

Any ideas?

Thank you a lot

Jana


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Jana J?ger](/t5/user/viewprofilepage/user-id/4429576)

Start typing and you'll get results :)

![start typing.png](https://community.atlassian.com/t5/image/serverpage/image-id/226217i40F63D4889743B9D/image-size/large?v=v2&px=999 "start typing.png")

comments: author: Jana J?ger
body: ok that one was easy, thanks for the quick help :D


author: Alex Koxaras _Relational_
body: [@Jana J?ger](/t5/user/viewprofilepage/user-id/4429576) kindly mark my answer as accepted in order to help others in the community. Thanx!


Tags: cloud

confluence-cloud

report
template appear always in home page
Asked by Andreas Andreas:

Hello Community,

we have a section where the templates always appear in the home page. In the other areas they appear as desired in the created location.  
What could be the reason that the home page is always selected in this area?

Any ideas?

Thank you a lot

Andy


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Andreas Andreas](/t5/user/viewprofilepage/user-id/5081311) and welcome to the community,

Templates = space templates?

So you create a page from a template and that page ends up on the homepage, instead of the page you have currently selected?

comments: author: Andreas Andreas
body: The template is used to create protocols.

However, the same template is in other areas and works there as it should. Only in one area the template is always created in the home page. You could of course change the path afterwards. But it should also appear in this area automatically in the selected place. No idea why not here.


author: Andreas Andreas
body: Yes, the template only in one area create the page ends up on the homepage, instead of the page i have currently selected.

The same template in other areas make this correctly


author: Alex Koxaras _Relational_
body: [@Andreas Andreas](/t5/user/viewprofilepage/user-id/5081311) can you check if on that space, there are page restriction to all pages but the homepage? I can't think of one reason to happen this on confluence server. I would suggest to raise a support request on Atlassian directly.


author: Andreas Andreas
body: Thank you very much, no pages are blocked. I will contact the support


author: Alex Koxaras _Relational_
body: [@Andreas Andreas](/t5/user/viewprofilepage/user-id/5081311) do that and kindly update this thread with the answer. Thanx!


author: Andreas Andreas
body: Does anyone have an idea


Tags: confluence-server

server
If we share a confluence document with external users for review who are not part of our licence the
Asked by Disha Patil:

**If we share a confluence document with external users for review who are not part of our licence then can external users be able to share their feedback in the form of comments on the documents without login as an anonymous user ? or they need to be part of the licence for commenting on the document.?**


Answers:
author: Alex Koxaras _Relational_
body: [@Disha Patil](/t5/user/viewprofilepage/user-id/4985735) you have a duplicate question to which I answered here <https://community.atlassian.com/t5/Confluence-questions/Hi-Team-requesting-you-to-update-us-confluence-quesry/qaq-p/2193737#U2193800>

> If you have given a user the Guest license, then he/she can comment IF you have provided such permissions on your space:
>
> ![guest users.png](https://community.atlassian.com/t5/image/serverpage/image-id/226218i11134F66D21726C0/image-size/large?v=v2&px=999 "guest users.png")
>
> Now, if you share any page with the public share link, then this page will be only viewable. Noone can comment when viewing that page from the public link.


author: Hamza Chundrigar
body: Hi [@Disha Patil](/t5/user/viewprofilepage/user-id/4985735)

Welcome to the Atlassian community.

Yes, you can allow anonymous users the ability to add comments for a specific page/space by modifying their permissions \> comment permissions.

Once anonymous access is enabled, you'll be able to change different types of permissions for anonymous users.

If you have a confluence space where you have allowed access to anonymous users at the space level. Then anonymous users will have access to all pages in the space, **unless** restricted on the pages themselves (as per this [article](https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/))

<br />

Hope that helps!

<br />

Regards,

Hamza


Tags: cloud

confluence-cloud
Storage Issues
Asked by SaravanaKumar:

We have moved some pages from one space to a new space. But still, during the migration, the storage of the old space remains unchanged. How this is possible?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) ,

storage at attachment level? how are you checking this?

Fabio

comments: author: SaravanaKumar
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   

Just seeing the size of the space provided by CCMA before migration.  
![image (7).png](https://community.atlassian.com/t5/image/serverpage/image-id/226216iBB5F9F4ADC41F1F8/image-size/large?v=v2&px=999 "image (7).png")


author: Fabio Racobaldo _Herzum_
body: What is unchanged after your move operation? number of pages?


author: SaravanaKumar
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   
yes along with that the storage size remains unchanged it is still 70 GB  
where we archived 30GB of data


author: Fabio Racobaldo _Herzum_
body: did you archive data or move in another space?


author: SaravanaKumar
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   

We moved them to another space.


author: Fabio Racobaldo _Herzum_
body: try to perform this check (<https://confluence.atlassian.com/confkb/finding-storage-usage-of-confluence-space-and-page-using-rest-api-1063555292.html>) in order to retrieve the real current situation.


Tags: cloud

confluence-cloud