youngmon/atlassian-qna huggingface dataset:
I can't add the comments in my cards
Asked by ????? ??????????:

Hello, I've lost the comment ability. Last month it worked. How can I fix it? thanks

![1.png](/t5/image/serverpage/image-id/48628i2C799FBAE3332ED8/image-size/large?v=v2&px=999 "1.png")![2.png](/t5/image/serverpage/image-id/48629i6BB6CA80DDEA5BB1/image-size/large?v=v2&px=999 "2.png")


Answers:
author: Iain Dooley
body: [@????? ??????????](/t5/user/viewprofilepage/user-id/2867083) do you have commenting disabled?

![2019-03-15 at 8.56 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/48718iEE4842BCC918938A/image-size/large?v=v2&px=999 "2019-03-15 at 8.56 am.png")


author: Julie Piontek
body: I had the same problem. Turns out I was logged out. I logged back in and then could make/edit comments.


author: Trevis Bailey
body: Is this still open for debate? I'm having the same issue right now.


author: Jodi LeBlanc
body: Hi [@????? ??????????](/t5/user/viewprofilepage/user-id/2867083) that is very strange. Is this a personal board or are you part of a team? Have you tried a different browser to see if you are able to comment, or on a different device?Also, have you rebooted or cleared your internet cache recently?  
Thanks,

Jodi

comments: author: ????? ??????????
body: Hi Jodi, it was my personal board. a week ago I've added 1 member. But I had many team boards in past with comment ability. I was not a problem ever. Now it's the same device (PC), browser (chrome). I didn't clear cache or rebooted since the first screenshots (15th Feb). there are the examples team board with comments adding

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/48654iC34FEFDD6A42A61C/image-size/large?v=v2&px=999 "1.png")![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/48653i1C3C8FA3E1BBF664/image-size/large?v=v2&px=999 "2.png")


author: ????? ??????????
body: Is any suggestion - clear the cache etc? log out didn't help


author: Jodi LeBlanc
body: Thanks [@????? ??????????](/t5/user/viewprofilepage/user-id/2867083) I would recommend you reboot your computer fully, clear your browsing history/cache and ensure you have the most recent version of Chrome.

Please let me know if that resolves the issue.
Joining 'replies' to the 'comment' replied to
Asked by Ian Campbell:

I wish, wish, wish replies to a comment would attach themselves somehow to that comment, and not appear as just another comment.

There is **no** **difference** currently between a *comment* and a *reply* to a comment, other than the reply appearing with an automatic @ , which is easy enough to do manually.

So if you have several comments and several replies to different comments in a List, the result is a horrible jumble.


Answers:
author: Iain Dooley
body: [@Ian Campbell](/t5/user/viewprofilepage/user-id/1156984) the best way to do this is to copy the previous comment and prefix paragraphs you're replying to with "\>", so you can interleave your replies

Here is what the text looks like:

![2019-03-15 at 9.00 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/48719iC763678D06922F16/image-size/large?v=v2&px=999 "2019-03-15 at 9.00 am.png")

Here is what it looks like when saved:

![2019-03-15 at 9.00 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/48720iBFC8DE66F56927DC/image-size/large?v=v2&px=999 "2019-03-15 at 9.00 am.png")


author: Ian Campbell
body: Thanks for the suggestion Iain.

Am I right in thinking, though, that it will only work for multiple replies to a comment from the same person. If you have a number of people, including the original commenter, replying to the same comment, all those replies cannot be joined together?

This is what I need.

comments: author: Iain Dooley
body: [@Ian Campbell](/t5/user/viewprofilepage/user-id/1156984) no there's no conversation threading. If you wanted to thread a conversation you could create a card to hold that conversation, and link it to the original, so you'd split off conversation threads into sub-cards:

<https://blog.trello.com/related-cards-related-boards>

Or you could use Slack or Hangouts Chat for threaded conversations :)


author: Rajesh Ramankutty
body: Hi me also want's to know how to get reply option in the comment box.
Automatically assign label to card -trello
Asked by Joseph Wise:

Hello,  
I have four sales teams regions 1-4.\&nbsp; I a trying o see if I can automatically apply the label associated with the region, when that region adds a card.  
example;  
Region 1 (Green label): adds card "all contacts emailed event RSVP"  
Can create a link so when they add the card, the green label is automatically assigned.\&nbsp; So that the region head doesn't have to remember to assign it when adding card.  
Hope this question makes sense.  
\&nbsp;  
Thanks all!


Answers:
author: Alexey Matveev
body: Hello,

Could you add a tag to your question with what Atlassian product you work? Jira or Trello?

comments: author: Joseph Wise
body: Using Trello thabks


Tags: card

colour

developer

label
How to remove a custom field
Asked by Norman:

I had a practise and placed 2 custom fields not realizing they would appear on every card. How do I delete them as not required. Thank you. Norman


Answers:
author: Jodi LeBlanc
body: Hi [@Norman](/t5/user/viewprofilepage/user-id/2824690) you can delete/edit custom fields from the card back. Please open the card and click the "Custom Fields" button on the right-hand side. Then, select the Custom Field you'd like to edit. A pop-up window will appear, and you'll be able to edit the Fields or click on the "Delete Field" link at the bottom.

Here is a link with additional information:

<https://help.trello.com/article/1067-using-the-custom-fields-power-up>

If you no longer want the custom field power-up you can disable it under the power-ups section.

Please let me know if that helps.  
Jodi

comments: author: Jodi LeBlanc
body: Hi [@Norman](/t5/user/viewprofilepage/user-id/2824690) , did this work for you?  
Thanks,  
Jodi


author: Norman
body: Hi Jodi.

Perfect!

I had been trying on my phone !

Gradually learning!

Thank you ! Norman


author: Jodi LeBlanc
body: That's great to hear, thanks Norman!

Jodi
When will UI customization features be developed for Trello?
Asked by Jeremy Hunter:

Anyone know if there is anything in the works to provide for a reasonable set of UI customizations? Stack Lists, Change Fonts, etc.? I'm tired of hearing about these items from the staff and every new person has the same questions when we get them set up on Trello.


Answers:
author: Iain Dooley
body: [@Jeremy Hunter](/t5/user/viewprofilepage/user-id/2860673) many of the things people want to customise are already written as chrome extensions which is also a good way of ensuring that people's customisations are truly custom.

comments: author: Jeremy Hunter
body: I don't run Trello in Chrome, I run it in Franz along with Slack, my Google Calendar, etc. I'm paying for premium on Trello would like to know if they plan to implement customer requests within the app or if their plan is to just sit on the current functionality and hope that third parties develop the features that are consistently asked for in the forums.
Butler power up "Due Date-function" doesn't work.
Asked by Gijs-Brecht Kuijken:

Hey,

when I set a command fot example:

*"the moment a card is due, move the card to the top of list "Today"*

There is nothing hapening when a card is due.

please help !

I just both a year subscription, this function must work, otherwise I can not use trello.


Answers:
author: Iain Dooley
body: [@Gijs-Brecht Kuijken](/t5/user/viewprofilepage/user-id/2864373) when you test due date functions in Butler, I've found you need to set the due date a little bit in advance or it won't fire.

Have you tested it setting the due date, say, 20 minutes and then seeing if it works?

Also Butler should be providing feedback when it executes if there is an error -- I'm not sure where this appears in the Power up, in the bot it just used to post errors to the command card. [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783) where does the Butler power up post errors or status messages?

comments: author: Katrin Anger
body: [@Gijs-Brecht Kuijken](/t5/user/viewprofilepage/user-id/2864373) [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Hi there,

Please check the Log status for any error messages:

Open the Butler Power-Up, click on the 3 dots on to top. Then "Account", then "Usage Log".

There you should see every command that was executed along with an error message, if it wasn't.


author: Gijs-Brecht Kuijken
body: Hey,

Thank you for your reply's !!

I checked the 'Usage Log' and indeed, it gives an error :

It says:

|------------------------------------------------------------------------------------------------------------------------------------|
| *Thursday, March 14, 2019 8:59 AM* *You have exceeded the number of command runs allowed for your account in the current period.*  |
| *Wednesday, March 13, 2019 9:29 PM* *You have exceeded the number of command runs allowed for your account in the current period.* |
| *Wednesday, March 13, 2019 5:59 PM* *You have exceeded the number of command runs allowed for your account in the current period.* |

very strange, because when I view the account tab (instead of the Usage Log tab) in the bottem it says :

*"Your organization's quota is 1200 command runs and 5000 operations, of which 11 command runs (1%) and 28 operations (1%) have been used so far this period."*

Can anyone help me ?


author: Iain Dooley
body: [@Gijs-Brecht Kuijken](/t5/user/viewprofilepage/user-id/2864373) when I've had that issue in the past with the bot it was due to the fact that the user executing the code in the board wasn't part of the organisation. You should contact the Butler support team and get them to look into it for you -- I'm not sure if Butler is still using support@butlerfortrello.com or if you should just email support@trello.com, there might be some info in the Power up settings about the best place to send that enquiry


Tags: butler

due-date
Is it possible to get the email address to the creator of the Trello ticket?
Asked by Egor Egorov:

There are many boards with the same lists. When a ticket enters a certain list, it's necessary to send custom message to the email address of the ticket creator. Is it possible?


Answers:
author: Iain Dooley
body: [@Egor Egorov](/t5/user/viewprofilepage/user-id/2857618) the default email to board integration in Trello doesn't have any of the originating information in the card.

You can create a custom setup with something like Zapier which gives you better control over the format of the card, however you can't easily use Zapier to send an email to the person from the card.

I created a system that integrates Gmail with Trello called Benko Board that does allow to you to send and receive emails from Trello cards:

<https://trello.com/integrations/#benkoboard>


Tags: python
@ notifications not available on the phone
Asked by Gordon Smart:

It doesn't appear that if you use the @ to notify users works on the phone. Can someone confirm please?


Answers:
author: Iain Dooley
body: [@Gordon Smart](/t5/user/viewprofilepage/user-id/1155045) it does for me! What platform/version are you using? Note that the person you're notifying has to be a member of the board.

comments: author: Gordon Smart
body: Thanks - I've just looked again ,,,and to be more specific...it works with comments on the phone but not in a checklist. On the PC it works on both.


author: Iain Dooley
body: [@Gordon Smart](/t5/user/viewprofilepage/user-id/1155045) ah yep, I can confirm this is the case for me also.


author: Gordon Smart
body: Sorry I meant it doesn't work on the phone!
Custom fields
Asked by Henrik Olsson:

Could someone please explain to me how to configure custom fields on cards? The only I can find in the documentation and on the forum is how to add some built-in fields. I would need information like GPS coordinates, building numbers etc.


Answers:
author: Iain Dooley
body: [@Henrik Olsson](/t5/user/viewprofilepage/user-id/2851258) You first enable the power up on the board where you want to us it, then you can create field and choose from 5 different types:

<https://help.trello.com/article/1067-using-the-custom-fields-power-up>

comments: author: Henrik Olsson
body: Thanks for the answer! That explains a lot!
Can't receive emails to create card in Trello
Asked by Johannes Bertelmann:

Hi,

I have created an email address for a board. When I send mails to it they do not appear in the list on the board.

I do not receive a notification in my mail box that the mail has been rejected by Trello.

What can I do?

Thank you

Johannes


Answers:
author: Iain Dooley
body: [@Johannes Bertelmann](/t5/user/viewprofilepage/user-id/2852640) have you tested getting someone else to send to the email address to see if it's a problem specifically with your address? If so, then what I would do is send an email to the address of the board, and then forward that email you sent, into support@trello.com and ask them why it didn't arrive.

comments: author: Johannes Bertelmann
body: Thank you for your answer, Iain. I could solve the problem. I cleaned up my address book with Trello board addresses and created new ones. Since then it works.


Tags: email
Public boards. Can users add themselves and join the card and update
Asked by andrewjancey1:

I have a public board and want people to interact. If the setting is public can people add themselves to the board and cards. I want them to be able to take card and take the task. Also tick off task list


Answers:
author: Iain Dooley
body: [@andrewjancey1](/t5/user/viewprofilepage/user-id/2850852) there is only self join from within a team, not from the public. If you have a public board you can allow people to comment without being a member of the board, but nothing else.

comments: author: Abizar Vakharia
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) @can members respond to public comments with @mentions of the public users that commented? If yes, how are they notified?
Import from Google Keep
Asked by mr.karotte:

Hi, can someone tell me how I can import all my tasks from *Google keep* into *trello*?

I was thinking of exporting via json and making it a CSV, which I can then import to trello. But perhaps there is an easier solution.


Answers:
author: Matthias B
body: I went with a slightly different solution.

I exported the Keep Data to xml, loaded that into a python list of objects. Then I used the Trello API, which is really easy to use) to add the cards.

comments: author: James Dougherty
body: Do you happen to have an example of that code? Seems to me that you could use the Keep API to eliminate the XML part and get some automation?

<https://github.com/kiwiz/gkeepapi>

Also, this brings up a workflow question. I'm a big fan of Trello but the ease of being able to create a Keep entry for the first level of an idea has pushed me to explore it a bit more. I used to have a Main Trello board where ideas or goals would germinate. Some might be moved to another board, some might grow a bit before they are moved, and some might die. Keep seems to be easier for this. For example, when in my car it's super easy to add a detailed Keep entry while driving to XYZ. (If I could only get my Galaxy watch's voice/text notes to sync the world would be a happier place. )

So my question to you and the board is, am I thinking in the correct way? I know that workflow is personal in many ways but are there any other genius ideas?


author: Iain Dooley
body: [@mr.karotte](/t5/user/viewprofilepage/user-id/1787548) if you're doing the import as a one off, the process you've described sounds about right


author: Benjamin J Kershner
body: If you want to make trello cards from a check-box list in a single Google Keep note:

1. Click "hide checkboxes" from the "3-dots" menu on your Keep note.

2. Select the text of the entire note and press CTRL-C to copy.

3. In Trello, click "Add a card."

4. Paste your text. Trello will ask if you want to make each line-item into a separate card.

see <https://help.trello.com/article/751-importing-data-into-trello>


author: Ahmet AKDEL
body: hopefully trello or google will sync together


Tags: google
How does Trello make money?
Asked by Terry Edger:

Will we start seeing ads?


Answers:
author: marc -Collabello--Phase Locked-
body: Trello offers a paid service. So they make money from users who pay for advanced features.


author: Jerrod Geren
body: From what I understand, Trello makes money primarily through their premium subscription service, which offers additional features and functionality to users for a fee.


author: Diana Brown
body: Trello is a big company and it makes money by selling services. So, if they sell their advanced features to a company, they make money out of it.
Formatting challenges
Asked by Rachel Enslow:

Hi

I'm having issues deleting additional spaces between lines, and have to spend a lot of time reformatting. Some times a plain text editor works and other times not.

The additional lines show up when I send out a report by email. I can't see them directly Confluence. If I delete the text then the lines sometimes go away and sometimes not. If I delete the extra lines in a plain text when I copy back the formatting will sometime be correct and other times it's much worse.

Is there a Confluence Source Editor that can be available for use on Mac? My team uses your product quite a bit and it's extremely frustrating to have to spend so much time dealing with finicky formatting. Currently when I try to download the Confluence Source Editor I get blocked because it can't be scanned for Malware.

Thanks,

Rachel


Answers:
author: Brant Schroeder
body: [@Rachel Enslow](/t5/user/viewprofilepage/user-id/4445186) Welcome to the Atlassian Community

There are several apps that provide this functionality [https://marketplace.atlassian.com/search?product=confluence\&query=source](https://marketplace.atlassian.com/search?product=confluence&query=source)
Log not showing in console
Asked by Chong Jing Hong:

I have a servlet class and I want to log to check whether it is initialised. I have added these 2 dependencies into my pom.xml:

```
<!-- https://mvnrepository.com/artifact/org.apache.logging.log4j/log4j-api -->        
<dependency>            
<groupId>org.apache.logging.log4j</groupId>            
<artifactId>log4j-api</artifactId>            
<version>2.14.1</version>            
<scope>provided</scope>        
</dependency>
        
<!-- https://mvnrepository.com/artifact/org.apache.logging.log4j/log4j-core -->        
<dependency>            
<groupId>org.apache.logging.log4j</groupId>            
<artifactId>log4j-core</artifactId>            
<version>2.14.1</version>            
<scope>provided</scope>        
</dependency>
```

And this is my servlet class (I left out other imports for simplicity's sake):

```
import org.apache.log4j.LogManager;
import org.apache.log4j.Logger;
import com.atlassian.sal.api.auth.LoginUriProvider;
import com.atlassian.sal.api.user.UserManager;

public class MyServlet extends HttpServlet{
   private static final Logger log = LogManager.getLogger(MyServlet);
   private final UserManager userManager;    
   private final LoginUriProvider loginUriProvider;
   public MyServlet(UserManager userManager, LoginUriProvider loginUriProvider){        
this.userManager = userManager;        
this.loginUriProvider = loginUriProvider;        
log.debug("Servlet initialised");    
}
?
```

However, the log.debug() is not showing in my console. What did I do wrong?


Answers:
author: Brant Schroeder
body: [@Chong Jing Hong](/t5/user/viewprofilepage/user-id/4397702) Were you able to resolve this issue? If so how?


Tags: confluence-development

confluence-server

log

server
I want to restrict a users admin rights to one page in confluence. Is that possible?
Asked by Nisha Gupta:

I have added a user as an admin, to add/ edit pages, but I want to restrict their admin rights to just one page. I want to do this without changing restrictions to all the other pages. There are 100's of pages and it wont be possible to individually edit restrictions to each page.

Is this possible and is there a quick way to do it?


Answers:
author: Ismael Jimoh
body: Hi [@Nisha Gupta](/t5/user/viewprofilepage/user-id/4379850)

No, it isn't possible. A space administrator as the name implies, can administer the whole space and all pages in it.

From your description, you want to allow a user add/edit only a specific page for this, I don't see why you need the user to be an administrator since any normal user can add or edit a page unless you have specific constraints already in place which your clarification will help with here(for example page restrictions).

Clarify how you are granting permissions by default, if page permissions are present or not.

If they are not, you may need to edit all pages as a heads up but all this still depends on your space permissions and page restrictions settings which we'll need to know to assist further.


Tags: cloud

confluence-cloud
Can I change page's URL for better SEO
Asked by Truong Dai:

Hi All

We are using Vietnamese language, and Page name is Vietnamese language and the URL for as same as page [https://bsdinsight.atlassian.net/wiki/spaces/TAB/pages/3604510/B+n+so+s+nh+doanh+thu+k+n+y+v+i+k+tr+c](https://bsdinsight.atlassian.net/wiki/spaces/TAB/pages/3604510/B+n+so+s+nh+doanh+thu+k+n+y+v+i+k+tr+c?)

B+n+so+s+nh+doanh+thu+k+n+y+v+i+k+tr+c - it it not good for SEO - Could you help me how to change it?

Thanks

Truong Dai


Answers:
author: Truong Dai
body: [@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523)

Thanks for your reply - I can see this issues long time ago, but had not result for this issues. You can see my page from 2016 until now now 2021. I have a lot of document in my site, but cannot search it.

Anyway, thanks for your information


author: Stephen Sifers
body: Hello Truong,

Thanks for reaching out about changing the URL formatting for Confluence Cloud. The URL you referenced is most likely impacted by the user of special characters. We do have a feature request to allow for [Ability to Preset Confluence URL Pattern \| CONFCLOUD-37318](https://jira.atlassian.com/browse/CONFCLOUD-37318). We ask you to vote and watch this request to receive updates to its status.

For testing out how special characters may impact your Confluence page URLs you can use <https://www.w3schools.com/tags/ref_urlencode.ASP> to see how the URL is impacted.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud