I don't know port and target server when using closed network
Asked by Son SuJung:

Hi

I installed confluence at comany's network that can access internet.

Although the Internet was an available environment, it blocked the Internet for security reasons, and since then, there has been no confluence screen with the following logs.

If I can know the target server and port that is trying to access the outside, I will ask the security manager to open the port.

What kind of server does it access?

and I installed plugin :

Docs - JavaDocs, PHPDocs, HTML-Pages... for Confluence (Server) 10 Users: Commercial License

$HOME/onfluence/atlassian/confluence/logs/catalina.out  

<br />

29-May-2018 08:54:08.640 WARNING \[ContainerBackgroundProcessor\[StandardEngine\[Standalone\]\]\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8090-exec-32" (id=324) has been active for 64,775 milliseconds (since 5/29/18 8:53 AM) to serve the same request for [http://docs-brighticsiot.samsungsds.com:8090/plugins/macrobrowser/browse-macros.action?detailed=false\&macroMetadataClientCacheKey=1527583575860](http://docs-brighticsiot.samsungsds.com:8090/plugins/macrobrowser/browse-macros.action?detailed=false&macroMetadataClientCacheKey=1527583575860) and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 24 thread(s) in total that are monitored by this Valve and may be stuck.  
java.lang.Throwable  
at java.net.PlainSocketImpl.socketConnect(Native Method)  
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)  
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)  
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)  
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)  
at java.net.Socket.connect(Socket.java:589)  
at org.apache.http.conn.socket.PlainConnectionSocketFactory.connectSocket(PlainConnectionSocketFactory.java:75)  
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)  
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)  
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)  
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)  
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)  
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)  
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)  
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)  
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)  
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)  
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)  
at com.atlassian.gadgets.renderer.internal.http.WhitelistAwareHttpClient.execute(WhitelistAwareHttpClient.java:49)


Answers:
author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)

Once logged in to the server perform this query in the terminal

**hostname** # to get the name of your host  

**ifconfig** #to get ip address of your host  

**ps -aux \| grep confluence** #To get the process id of confluence app  

**netstat -tulp** #To get the port in which confluence is running

I hope this helps you **kill the confluence process and restart** confluence again and then remove all installed plugin and see what happens. later you can re-install them again.

Best!

comments: author: Son SuJung
body: Thanks

But....

Do you mean Confluence can't running because Pluin is trying to access the Internet?

If not,

What I want to know is what port the confluence program is trying to access on the Internet.

And I will uninstall plugin and restart confluence tonight.

----------------------------------------------------

# netstat -tulp \|grep 67334  
tcp6 0 0 \[::\]:8090 \[::\]:\* LISTEN 67334/java   
tcp6 0 0 localhost:irdmi \[::\]:\* LISTEN 67334/java


author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)aaa i try to **ping**docs-brighticsiot.samsungsds.com i get 0 packets recieved so confluence gadget try to get data from this site and got stuck ;P

Follow workaround/resolution stated here to fix your issue.

<https://confluence.atlassian.com/confkb/unable-to-load-the-confluence-macro-browser-due-to-timeout-exception-834006502.html>

best!


author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)Which server is your confluence running on is it Linux/Unix like or Windows ?

comments: author: Son SuJung
body: Thanks

I use Linux(ubuntu 14.04)


author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)

Once logged in to the server perform this query in the terminal

**hostname** # to get the name of your host  

**ifconfig** #to get ip address of your host  

**ps -aux \| grep confluence** #To get the process id of confluence app  

**netstat -tulp** #To get the port in which confluence is running

I hope this helps you **kill the confluence process and restart** confluence again and then remove all installed plugin and see what happens. later you can re-install them again.

Best!


author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)

Once logged in to the server perform this query in the terminal

**hostname** # to get the name of your host  

**ifconfig** #to get ip address of your host  

**ps -aux \| grep confluence** #To get the process id of confluence app  

**netstat -tulp** #To get the port in which confluence is running

I hope this helps you **kill the confluence process and restart** confluence again and then remove all installed plugin and see what happens. later you can re-install them again.

Best!


author: Moses Thomas
body: [@Son SuJung](/t5/user/viewprofilepage/user-id/1018275)

Once logged in to the server perform this query in the terminal

**hostname** -- to get the name of your host  

**ifconfig** --to get ip address of your host  

**ps -aux \| grep confluence** --To get the process id of confluence app  

**netstat -tulp** --To get the port in which confluence is running

I hope this helps you **kill the confluence process and restart** confluence again and then remove all installed plugin and see what happens. later you can re-install them again.

Best!