youngmon/atlassian-qna huggingface dataset:
Import from word drops the headings number?
Asked by Tal_Cohen:

Hi,

I have imported a word document into a confluence page, but in the result page the heading numbers are missing. Is there a way to import the document while keeping the numbers?

Thanks


Answers:
author: Tal_Cohen
body: Hi Benjamin,

Thanks! I have tried the macro, it looks good. but we are using the "Split per heading" option , and therefore H1 (originally in WORD) becomes the page name and H2 are set as "Heading 1" . as a results (after using the macro) the numbers in the page "losses" a level (for example : 1.1 in "WORD" becomes 1.)

Any ideas ?

Thanks

Tal

comments: author: Benjamin Weinheimer-Erben _mgm-tp_
body: Hi Tal,

not exactly, but if you edit your macro, you get to the options and here you can define "**number-format=custom** ". Within the given fields for h1 to h6 below you can define quite precise how they should be numbered. Please see the documentation for more information: <http://addons.avisi.com/numbered-headings/documentation/> as there are tons of options how to format your numbers.

My first guess will be something like

* On your first page  
  * h1 =1.\[h1.decimal\]
  * h2 = 1.\[h1.decimal.\[h2.decimal\]
  * ...
* On your second page
  * h1 = 2.\[h1.decimal\]
  * h2 = 2.\[h1.decimal\].\[h2.decimal\]

Hope you find a solution that fits your needs :smile:  
Benjamin


author: Bill Bailey
body: Speaking as a tech writer, numbered headings are so 80s! :wink: I don't think they make sense in a Wiki and in the age of hyperlinking and full-text search. They were a method of easy reference for print documents before desktop publishing was commonplace.

And trying to reproduce them in Confluence requires some workarounds, and you will have to changed them if you move a page, or what if you include a page in another page tree? Then the heading numbers won't make sense. Plus you will have to manually update the numbers in any hyperlinks to those headings -- a real pain.

My suggestion is to drop numbered headings. I have told my customers that for more than 15 years. No one misses them a month later.


author: Tal_Cohen
body: Hi @Benjamin Weinheimer, Thanks. it looks much better now

Hi @Bill Bailey, Thanks for the tip . we will consider this :smile:


author: Benjamin Weinheimer-Erben _mgm-tp_
body: Hi Tal,

If the numbers are part of the heading format in word, there is no option to import it with the numbers, as they will be generated, depending on position and the number of previous headings.

I suggest you have a look on the following plugin: [Numbered Headings](https://marketplace.atlassian.com/plugins/nl.avisi.confluence.plugins.numberedheadings/overview)

Here you can define how your headings on your page should be numbered.

greetings  
Benjamin


Tags: import
Does SOAP and XML RPC APIs still work in Confluence 5.5+ versions?
Asked by Rahul Aich [Nagra]:

Hi All

I saw that Atlassian planned to deprecate the SOAP and XML RPC APIs from Version 5.5+. (see link below)

<https://developer.atlassian.com/confdev/deprecated-apis/confluence-xml-rpc-and-soap-apis/remote-confluence-methods>

Does this mean we cannot use the APIs on 5.5+ OR

Does it mean that the interfaces are unsupported in 5.5+.?

Has anyone used SOAP and XML RPC on version 5.5+?

Rahul


Answers:
author: Alex Yasurek
body: Hi,

They still work. I use XML-rpc and JSON-rpc all the time on Confluence 5.7 and 5.10.

All they are saying is that they will not upgrade those APIs anymore but they will still continue to work. If you can, you should use the REST api since they update those but if not, you can still use those older APIs and they will still work. I used the XML-rpc a lot because at the time when I was creating scripts the REST api was not as good, but now they have updated it and you can do pretty much the same thing with all of them. I haven't updated any of my scripts to use the REST API though so they all still use the rpc api and work fine.

comments: author: Rahul Aich [Nagra]
body: Thanks Alex...that helps


author: Bill Bailey
body: Just wanted to let you know that they still work -- another data point. But work on converting your scripts.


author: Bipin Nepal
body: [@Alex Yasurek](/t5/user/viewprofilepage/user-id/783206)my eand goal is to update usernames in bulk in confluence , how to do this via xml-rpc/json-rpc , i looked the documentation but couldnt do it, i want to do it via bash or script, can you please share how to do it ?


author: Alex Yasurek
body: Check out the User Management methods here: <https://developer.atlassian.com/server/confluence/remote-confluence-methods/>

I think specifically you will need to use:

* `boolean editUser(String token, RemoteUser remoteUser)` - edits the details of a user

I dont believe you can do it in bulk though and will need to update each user one at a time


Tags: confluence-administration
Is there a way to set hyperlinks or anchors for specific words/sections in a word document?
Asked by Renato:

I have to upload some word files to Confluence and would prefer not to do so by 'copy\&paste'. Instead, I would like to use the MS Word macro. Thus, I was wondering if there is a way to hyperlink certain words in a word document or use anchors within a word document?


Answers:
author: Benjamin Weinheimer-Erben _mgm-tp_
body: Hi Renato,

would it be an option to "[Import Word Document](https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html)"?

In this way you don't have to "Copy\&Paste" but you could use the anchor macro or the table of content or something like this, as you are in natural Confluence content.

As far as I know you cannot use an Anchor or something like this in Word. Even if the Table-Of-Content Macro will list the Headings (if you have used the proper Header-Format) from your Word-File also.

greetings  
Benjamin


Tags: confluence-administration
Any add-on, which casues the confluence editor to look and work like MS word?
Asked by Renato:

Whenever I copy\&paste content from MS office documents into the editor, all the formatting gets messed. Therefore, I was wondering if there is an add-on out there, which changes the current editor to a "MS office like editor"?


Answers:
author: Benjamin Weinheimer-Erben _mgm-tp_
body: I also mentioned the import option on the [other question from Renato](https://answers.atlassian.com/questions/40006398/answers/40006508?flashId=935630474), so this would solve all his problems at once :smile:


author: Nic Brough -Adaptavist-
body: I've not seen an add-on to do this, it sort of defeats the purpose of using Confluence, going back to an editor with feature bloat.

Have you tried using "import" instead of "copy and paste"?

comments: author: MattS
body: Word is an experience, not just an editor


Tags: confluence-administration
Need Jira Confluence Plugin
Asked by Ashkan Farhangmehr:

Dear Support Team,

would you please help me to install Confleunce plugin on JIRA v6.4.9


Answers:
author: Nic Brough -Adaptavist-
body: Confluence add-ons don't work in JIRA (with a couple of exceptions for very generalised add-on) - they're two different systems doing different things, and have very different APIs

Could you tell us which add-on it is, and what you are trying to achieve?

comments: author: Ashkan Farhangmehr
body: thank you very much for your quick respons ,I thought the confluence is a plugin like service desk .actually we are a company that work on a mobile application product, and we want have a product that can archive and documentary all of our document for example payment documents,that can access all document in a central server .becuase we have already JIRA for our business and work flow so we think that deploy a product that can integrate with our jira.


author: Nic Brough -Adaptavist-
body: At the last Summit I had a jokey conversation with an Atlassian about re-branding Confluence as "Wiki for JIRA" and doing it as an application :wink:

It's not though, Confluence is a standalone server product, not an add-on. It integrates well with JIRA, of course, but it is separate. I'd still recommend that you have a look at it, as it's good at what it does, and better when used alongside other Atlassian stuff. I've essentially thrown away all the tools I've used in the past for writing, and do everything in Confluence.


author: Ashkan Farhangmehr
body: Dear Support team

my JIRA version is 6.4,can i install confluence last version (5.10) and connect to JIRA 6.4 version with out any problem?

comments: author: Nic Brough -Adaptavist-
body: Yes.


Tags: install

jira
How can I change the comments shown in a Page with Descending order in Confluence?
Asked by Andrew Chan:

How can I change the comments shown in a Page with Descending order in Confluence?


Answers:
author: Ravi Sagar _Sparxsys_
body: Andrew,

Please refer to the following post: <https://answers.atlassian.com/questions/28999>

Ravi


author: Andrew Chan
body: Hi Ravi

Thanks for your response. However, I cannot find the "HEAD" to paste my script.

do you have any recommendation?

Regards

Andrew


Tags: cloud

confluence-cloud
Can I adjust the font size of the items in the TOC?
Asked by Claire Morgan:

*This question is in reference to Atlassian Documentation: [Table of Contents Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=792499210)*

Can I adjust the font size of the items in the TOC? My level 3 headings appear in a larger font than the others (which is disctracting)  
[](https://community.atlassian.com/t5/Confluence-questions/Can-I-adjust-the-font-size-of-the-items-in-the-TOC/qaq-p/426386?attachment-id=2481){#link_118678e1a6c8e7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72282/1/image2016-8-24%2020%3A42%3A35.png){#display_118678e1a6c8e7_0}


Answers:
author: Matthias Born
body: Formatting Headers should not influence the toc list items.

Perhaps your space- or confluence administrators have customized space or global css with side effects?


author: INFO XALT
body: Did you copy the content from lets say word or some website? Sometimes the Editor copies weird formatting. Can you try to copy the content into a text editor and then create a new page. Also if you can please add a screenshot for me to see exactly what you mean.

comments: author: Claire Morgan
body: No, I typed the headings directly into the page and then applied the "Heading 1", "Heading 2" etc styles.

Screenshot:

image2016-8-24 20:42:35.png


Tags: table-of-contents
ondemand error
Asked by rio lim:

when i try to sign up for draw.io for confluence cloud, i get this error:

"You must [signup for OnDemand](https://www.atlassian.com/ondemand/signup) before you can configure an OnDemand instance. If you already have an OnDemand account please check that it is linked to your current username."

so i click sign up and i got to this mesage  
"Welcome back. You can add products to your existing Cloud site from the [site administration](https://my.atlassian.com/ondemand/config)."

so i went to site administration as they told me to and i get the same error message

"You must [signup for OnDemand](https://www.atlassian.com/ondemand/signup) before you can configure an OnDemand instance. If you already have an OnDemand account please check that it is linked to your current username."


Answers:
author: Nic Brough -Adaptavist-
body: There is no error message here.   

You've created an account, logged into it, and not told it that it has anything to do with your Cloud Confluence. You need to log into the account that owns your Cloud Confluence, or has been added as a maintainer.


Tags: cloud

confluence-cloud
Can tasks be assigned to a group instead of single users?
Asked by Brandie Shepherd:


Answers:
author: INFO XALT
body: We are using a workaround for that. Our groups have e-mail adresses which are forwarded to the team members. So we added some group "dummy" user we can @ mention and then the user in that group are beeing notified. Not the most elegant solution but working. And this also makes it possible to share pages with groups.


author: Steven F Behnke
body: No they cannot. Tasks can only be assigned via the @mention ability, which is limited to actual users.


author: Paul Stallworth
body: Only if that "group" is a user in Confluence. You're better off just @mentioning all the people you want on the line with the task so they get notified and can see it in their workbox. Using a user account as a group also prevents you from getting the benefit of using Confluence as a collaboration tool. If it's a really big group, share the page with the group and put in a message about the task.


Tags: assign

confluence-administration

task
once content is purged, is there a way to restore
Asked by Mary Cook:

*This question is in reference to Atlassian Documentation: [Purging Deleted Pages](https://confluence.atlassian.com/pages/viewpage.action?pageId=658736994)*

We are working through an archive/purge routine for the first time. If I purge deleted pages by accident, is it possible to have the content restored?


Answers:
author: James Dellow
body: Have you read this <https://confluence.atlassian.com/doc/site-backup-and-restore-163578.html>? Depending on the size or anticipated size of your Confluence instance, different strategies may need to be taken.

Note: This ++doesn't++ apply to Confluence Cloud. Read this instead <https://confluence.atlassian.com/cloud/data-storage-faq-744721620.html#DatastorageFAQ-Howoftenisdatabackedup>


author: Mary Cook
body: And we do now. Just learned how. Thanks!


author: Milo Test
body: Your IT department retains a backup, right? RIGHT?

comments: author: Mary Cook
body: Haha - our IT is also asking. We really haven't explored these options in confluence. To start with, I thought I would best export the space. Is this the best first step? We clearly are needing to build our process!


author: Milo Test
body: I guess the first question is why purge? Regardless, exporting the space as XML is a fine backup.


author: Mary Cook
body: Terrific! Thanks for the info Milo


Tags: confluence-cloud

documentation
Display user profile data in table
Asked by Anne EQS:

I'm looking for a way to display a table containing the profile data of all users in a confluence group in a table.


Answers:
author: Milo Test
body: There doesn't seem to be any way to do that.

We achieved it by creating a Confluence page for each user with the data fields as a table in the Page Properties macro. Then we add one or more labels to each bio page that specifies a grouping for that bio.

Finally, we use the Page Properties Report macro to create tables with the user data, grouped based on one or more labels.

It sounds like a lot of work, but you just need to create a template in your Users space, and require each of your employees to create and fill out their profile. If you make the incentive positive (or negative) enough, your people will do it.

comments: author: Anne EQS
body: Thanks for your feedback! Will think about that.


author: Erin Whaley
body: Any updates on this now that is is 2018?? Trying to do the same thing and have added a few fields to the profile using a plug-in but now want to create the table view using Page Properties Report macro, and I don't think there is any label or anything to find and display info only from the user profiles.


author: Anne EQS
body: [@Erin Whaley](/t5/user/viewprofilepage/user-id/1510316), for the overview table the add-on[People Directory Plus](https://marketplace.atlassian.com/apps/1216819/people-directory-plus?hosting=server&tab=overview) might be helpful.

I'd be interested in your solution to add additional fields to the profile, what plug-in did you use for that?


author: Erin Whaley
body: We are using Cloud, so it looks like People Directory Plus is server only. I installed a trial version of Custom User Profiles for Confluence in order to add a few fields to the profile form. Haven't tried yet to see about creating a view. I don't know if it will let me access the profile form somehow...


Tags: confluence-administration
Run xml backup with ip within an sso environment
Asked by Kevin Lynch:

*This question is in reference to Atlassian Documentation: [Manually Backing Up the Site](https://confluence.atlassian.com/pages/viewpage.action?pageId=152405)*

I want to run the manual xml backup using the ip address of the server to bypass the timeout (because our instance is so large.) But, we have an sso. How can I bypass the sso and get into the ip addresses login without disabling the sso sign in feature for everyone else?


Answers:
author: Ravi Sagar _Sparxsys_
body: Kevin,

I don't think if there is a timeout then it is an issue with SSO. You can also try with local admin account but if there is a timeout then it is probably due to some capacity issues of the server. I would recommend looking at the log file to understand the possible causes. Usually increasing JVM memory helps but the exact cause of the timeout needs to be understood.

If that doesn't help then you can raise a support request with Atlassian at <https://support.atlassian.com/> and they can analyse the log for you and recommend possible resolution.

Ravi


Tags: confluence-administration

documentation
how do I add confluence to an existing jira account
Asked by Brian Herzog:


Answers:
author: Brian Herzog
body: I'm not sure what Core is. All I know is that when I'm in Jira, and I click on the Menu icon in the upper left corner, my only option is Jira, plus a selection to try out Confluence. When I try to add confluence, my only option is a free trial, but when I try to sign up, I have to enter my company account name, and when I do that, I get an error message that the name is already taken.

I'm sure it's some sort of pilot error, but this certainly is not an intuitive process...

comments: author: Dean Valentine
body: Something very similar happened to us, with the duplicate company name from a trial.

In the end we just opened a ticket at my.atlassian.com and they took care of it pretty quickly quickly.


author: Dean Valentine
body: Do you mean to your Cloud account? I thought Confluence was part of Core?

<https://www.atlassian.com/licensing/cloud/ordering>


Tags: cloud

confluence-cloud
Why is my search box macro not limiting search results to personal spaces when I configured it that way?
Asked by Stacey Jenkins:

I added the 'search box' macro to a confluence page and I want to restrict the search to only personal spaces. I configured the macro by adding '@personal spaces' in the macro setup (screenshot attached). However, when I execute a search, the results are from all spaces, not just personal ones. Is this a bug?

How do I limit a search to personal spaces?

confluence-search-macro-setup.pngconfluence-search-results.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-my-search-box-macro-not-limiting-search-results-to/qaq-p/277157?attachment-id=2822){#link_11867a14b113a7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/46957/1/confluence-search-macro-setup.png){#display_11867a14b113a7_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Why-is-my-search-box-macro-not-limiting-search-results-to/qaq-p/277157?attachment-id=2823){#link_11867a14b113a7_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/46957/2/confluence-search-results.png){#display_11867a14b113a7_2}


Answers:
author: INFO XALT
body: Might be related to a bug: <https://jira.atlassian.com/browse/CONF-43166> which version are you using?


Tags: cloud

confluence-cloud
How to inform users of deprecated macros ?
Asked by Fr?d?ric Bonneau:

Before disabling a macro (which is no longer free or compatible with our Confluence version after an update) and removing it from the server, I'm looking for something to inform users :

* when a user is in view mode and a deprecated macro is inside the page, the page is displayed as usual.
* when a user is in edit mode and looking for a macro, deprecated macros are not shown.
* when a user is in edit mode on a page containing a deprecated macro, a message is available next to the macro (by example "This macro will be replaced or deleted...")

Is there a plugin or an option in the UPM to do that or something similar ? Do you have any other way to manage this situation ?

Fred


Answers:
author: Fr?d?ric Bonneau
body: ... no news ... everybody is in vacation ? ![cheeky](/html/@FAF1B8ED81FE63CF2DF635B2383CF9FB/images/emoticons/cheeky.png "cheeky")


Tags: confluence-administration
Is it possible a group of people as distributors entered in the watch list, not just individual users?
Asked by Jacqueline Thober:

*This question is in reference to Atlassian Documentation: [Watch Pages, Spaces and Blogs](https://confluence.atlassian.com/pages/viewpage.action?pageId=139579)*

Ask your question here...


Answers:
author: Jacqueline Thober
body: Is it possible?


author: Kelley Cooper
body: Watch only recognizes single users.

A valid workaround was discussed in [this answer](https://answers.atlassian.com/questions/244878/answers/3015741) on a previous question.


author: Jacqueline Thober
body: Yes, a Group of members.


author: Kelley Cooper
body: Do you mean that you want to add a Group as a Watcher, thereby making all the members of that group a Watcher?


Tags: group

watch
how do you remove "excerpt" from a section?
Asked by Jennifer Magoon:

*This question is in reference to Atlassian Documentation: [Excerpt Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=148062)*

I have added an "exerpt" but I realized I needed to include less than I did. How do I remove "excerpt" without removing the content?


Answers:
author: Sandy Johnson
body: I'm not sure I'm understanding the question correctly, but why can't you copy the text inside the excerpt macro to a place in the page that is outside that excerpt macro and then simply remove the excerpt macro?


author: Jennifer Magoon
body: That is what I ended up doing. I just wasn't sure if there was an "edit" excerpt option.


Tags: documentation

excerpt
How do i get the "open in Office" to work. It only sais that it can?t be opened
Asked by Ulrika Jubner-Ker?nen:


Answers:
author: Ulrika Jubner-Ker?nen
body: Thanks for your answer. After a bit of research I have narrowed it down to the "softwaremix" Confluence does not really work well with Windows 10 and Windows Explorer. The workaround is Crome and so far we haven?t had any problems.

comments: author: James Dellow
body: Good to hear you worked out what the issue was :smile:


author: James Dellow
body: You might be better off raising a support ticket with Atlassian about this. Assuming that feature has been configured correctly, there are some known prerequisites for this work - have a look at this page and scroll down to the Configuration matrix:

<https://confluence.atlassian.com/doc/office-connector-prerequisites-170493096.html>


Tags: cloud

confluence-cloud