youngmon/atlassian-qna huggingface dataset:
Is there a way to link a Global Address book?
Asked by Ryan Demeranville:

When setting up projects, it is very time-consuming to search for people's phone numbers, titles, and email addresses and then copy them into Confluence and Jira. Just wondering if there is a way to link an Outlook Global Address book to our account so that the fields can auto-populate?


Answers:
author: Daniel Eads
body: Hi Ryan, welcome to the Community!

There are a few apps on the Atlassian Marketplace that provide some extra functionality around user profiles. A couple have provisions for uploading lists of user attributes like you've mentioned! Have a look at [the apps related to user profiles](https://marketplace.atlassian.com/search?hosting=cloud&query=user%20profile) and see if one might fit your particular needs.

Cheers,  
Daniel


Tags: cloud

jira
Trouble with the Content By Label Macro
Asked by e.b:

I have put a newly defined label on 7 pages in my space, and used this macro to then display those pages on a "home" page. However, only 6 of the 7 pages are displaying via the macro. I have double and triple checked the label text; removed and re-added the label multiple times, made sure I did not have a page limit set. What else could I do to fix this?


Answers:
author: Lasse Langhorn
body: Hi [@e.b](/t5/user/viewprofilepage/user-id/3703414) ,

Please check page restrictions for the page that are missing in the list. This is just a suggestion.

Check out the documentation for this macro: <https://confluence.atlassian.com/doc/content-by-label-macro-145566.html>

Hope you find the root cause.

Regards

Lasse Langhorn

comments: author: Shannon S
body: Hi [@e.b](/t5/user/viewprofilepage/user-id/3703414),

If Lasse's suggestion doesn't help, it may be an indexing issue. In that case, if you report the issue to your site admin, they can [raise a ticket with support](http://support.atlassian.com/contact/), and we can take care of that for you.

Take care,

Shannon


Tags: cloud
Confluence API creates pages in old editor
Asked by Ellen Su:

I have been using the REST API in Python to create pages programmatically, but I have found that the pages created by the API show "This page can converted to the new editor" at the bottom indicating that they were created with the old editor.

Is there a way to use the API to create pages with the new interface?

I have tried entering my User-Agent, but it does not appear to make a difference.


Answers:
author: Dario B
body: Hello [@Ellen Su](/t5/user/viewprofilepage/user-id/2072944) and [@Joshua Sneed Contegix](/t5/user/viewprofilepage/user-id/1551670) ,

This is a known issue tracked as:

* [\[CONFCLOUD-68057\] Creating a page via API doesn't load the New Editing Experience](https://jira.atlassian.com/browse/CONFCLOUD-68057)

In the workaround section (as well as in the comments) it is explained how to create a page using the new editor via REST API:
>
> ### Workaround {#toc-hId-1169498601}
>
> It's possible to simply add the following metadata to the request's payload, so the page will be created using the new editor:  
>
> ```
> "metadata": {    "properties": {        "editor": {            "key": "editor",            "value": "v2"        }    }}
> ```
>
> Here's a complete example;  
>
> ```
> fetch("https://INSTANCE.atlassian.net/wiki/rest/api/content", {    "credentials": "include",    "headers": {        "content-type": "application/json",    },    "body": `{  "title": "Test new page (API)",  "type":"page",  "status":"current",  "space":{   "key":"TS"  },  "body": {   "storage": {    "value": "<p>Created through the REST API</p>",    "representation": "storage"   }  },  "metadata": {          "properties": {             "editor": {                "key": "editor",                "value": "v2"             }          }        } }`,    "method": "POST",});
> ```
>
Please vote for the above bug ticket and set yourself as a watcher so that you will be notified in case of any update/progress. The bug will be addressed according to the [Atlassian Cloud bug fixing policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html "https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html").

Cheers,  
Dario


author: Joshua Sneed Contegix
body: Hi Ellen,

Like all of Atlassian's Cloud products, Confluence's API may be updated without notification. The endpoint likely changed. Check out Atlassian's [Confluence Cloud API Reference](https://docs.atlassian.com/atlassian-confluence/REST/1000.107.0/) and [Developer API Reference](https://developer.atlassian.com/cloud/confluence/rest/). Cheers!


Tags: cloud

rest-api
server license has expired
Asked by Gayle Walsh:

Server license has expired and I have a new license. I am unable to login to my localhost on the server. How do I go about loading the new license key if I'm unable to login?


Answers:
author: Joshua Sneed Contegix
body: Hi Gayle,

An expired license does not typically lock users out of the app, which may need to be addressed separately from the license issue. I believe that you can update the license by replacing the value for \<property name="atlassian.license.message"\> in \<confluence_home\>/confluence.cfg.xml. Cheers!


author: Shannon S
body: Hi Gayle,

As [@Joshua Sneed Contegix](/t5/user/viewprofilepage/user-id/1551670) mentioned, an expired license shouldn't lock you out of your site:

* [Managing your Confluence License](https://confluence.atlassian.com/doc/managing-your-confluence-license-313467774.html)

> If you have a Confluence Server license, your maintenance entitles you to access Atlassian support, and upgrade Confluence.
>
> When your maintenance expires, you can still use Confluence, but you'll no longer be able to contact Atlassian support, or upgrade to a version of Confluence released after your maintenance expiry date.

However, if you want to try updating the license manually, you can use the method that Joshua described here:

* [How to change the Confluence License in confluence.cfg.xml](https://confluence.atlassian.com/confkb/how-to-change-the-confluence-license-in-confluence-cfg-xml-720405151.html)

If you're still not able to login to Confluence, you can try the article below, after updating your license manually:

* [Restore Passwords To Recover Admin User Rights](https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html)

I hope that helps, but let us know if you still have any issues!

Take care,

Shannon
When writing User Macros I find myself forced to hardcode the Application link!
Asked by zaphnet:

When writing a User Macro to visualize/access information from for example JIRA in confluence I use Ajax calls through the application link:

```
confbase = AJS.Confluence.getBaseUrl();
confproxy = "XXXXX";
jirabase = "https://xxx.yyy.net";
jQuery.ajax({
    url: confbase+"/plugins/servlet/applinks/proxy?appId="+confproxy +"&path="+jirabase+"/rest/api/2/search?jql="+"$paramJQL"
 type: "GET",
 dataType: "json",
}).done(function(data) {
...
}
```

I am forced to hardcode the jirrabase and the proxy!

As a admin in the system I'm able to:

```
//
// Get a list of all application link configured in Confluence
//
/*
jQuery.ajax({
    url: confbase + '/rest/applinks/1.0/listApplicationlinks.json',
    type: "GET",
    dataType: "json",
    success: function(data) {
        AJS.log("Yes!");
    }
}).done(function(data) {
    //
    // Iterate over a list of application links
    // search for Jira application link
    // search in Jira application link found
    //
    jQuery.each(data.list, function (i, v) {
        if (v.application.typeId == 'jira') {
            confproxy = v.application.id;
            jirabase = v.application.displayUrl;
        }
    })
```

I guess there is a security problem letting all users access this REST API?

Is there some other solution to this problem?

I've had some previous problems with JQuery and the proxy, most of them resolved by now - Thank you all! The remaining problem is to use PUT (Creating or Modifying issues in JIRA from Confluence) - Yes I know there are plugins, but I want total control.


Answers:
author: zaphnet
body: If I'm not an admin I get:

```
{"message":"Only an admin can access this resource.","status-code":401}
```


Tags: confluence-server

server
Can I reduce the maximum attachment size for new attachments without impacting existing attachments?
Asked by Bill Brinkley:

Good morning, is there a way to decrease the maximum attachment size for new attachments without impacting existing attachments? If I decrease my maximum attachment size from 100 MB to 10 MB I still want to be able to editing existing attachments larger than 10 MB on a page and save them back to the page.

In my test environment I set the maximum size to 10MB and tested. I could not edit and upload an existing attachment that was larger than 10MB.

Thanks


Answers:
author: Joshua Sneed Contegix
body: Hi Bill,

Existing attachments will still be available to view/download, but will not be available to edit or upload. This is because the edit / upload is subject to the max attachment size limit, as you experienced. Cheers!


author: David Berclaz
body: Hi [@Bill Brinkley](/t5/user/viewprofilepage/user-id/1885155)

That's a good idea to decrease a bit the 100 MB limit ?

We had a customer who needed a default maximum of 5 MB, except for some specific Jira issue types. We solved their use case with our [FILE app](https://marketplace.atlassian.com/apps/1217971/file-attachment-document-customfield "Document and attachment custom field for Jira") that is giving the possibility to define specific file custom fields with specific maximum attachment size.

Have a nice day.

Cheers,

David
I can't edit a page I have created some days ago - server error
Asked by patrice.denigot:

I'd like to modify a confluence page I've created some days ago.

Now it's impossible to change it. When entering in EDIT mode, I have an error message telling that the server cannot save my modifications.

![error.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/101303iA59F9703E8AB95A2/image-size/large?v=v2&px=999 "error.jpg")


Answers:
author: Sachin
body: Hey Patrice, I can't certainly tell what could be the issue here, but if I would suggest you to restore a version of page and try to see if you can edit/publish the page?

**[Restore](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/) a version of a page**

1. Go to the page and choose ???**\> Page History**

2. Click **Restore this version** beside the version you want to restore (or at the top of the page if you've opened the version)

3. Change the default change comment if necessary, and choose **OK**

All page history is retained, so if you decide to restore an old version, it won't delete any of the versions that came after it. Instead, Confluence creates a copy of that old version as the latest version.

comments: author: patrice.denigot
body: Thank you.

This workarround is working for me.


author: Sachin
body: Glad to hear that Patrice!


Tags: cloud
Tabs that won't load all the content at once
Asked by Jiri Kral:

Hi all,

I was wondering whether there is some solution for my use case.

I would like to create a landing page with tabs. Each tab would include one page. I know of several solutions like Navitabs or Spectrum formatting macros.

However, I am trying to create tabs for roughly 30 included pages. And as you can imagine, that takes forever to load. In my case, about 15 seconds.

I am looking for a solution that would just load pages as you clicked on them. One by one. Not all pages at once. Is there any solution like that? It's absolutely fine if it's a paid plugin.


Answers:
author: Sachin
body: Hello Jiri, I think some of the macros of [content formatting macros for confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server&tab=overview) and templates might help  
- [Horizontal Navigation](https://docs.adaptavist.com/cfm/confluence/server/latest/macros/horizontal-navigation.html?src=contextnavpagetreemode)   
- [Tabs](https://docs.adaptavist.com/cfm/confluence/server/latest/macros/horizontal-navigation.html?src=contextnavpagetreemode)   
![Screenshot_8.png](https://community.atlassian.com/t5/image/serverpage/image-id/101343i71B25D700EE4282D/image-dimensions/481x250?v=v2 "Screenshot_8.png")  
![Screenshot_6.png](https://community.atlassian.com/t5/image/serverpage/image-id/101341iF8ACAAE7B4A4AD4F/image-dimensions/598x277?v=v2 "Screenshot_6.png")  
![Screenshot_7.png](https://community.atlassian.com/t5/image/serverpage/image-id/101340i75961B72413A08B7/image-dimensions/796x168?v=v2 "Screenshot_7.png")

comments: author: Jiri Kral
body: Hey [@Sachin](/t5/user/viewprofilepage/user-id/3827093) , thank you for the tip! I've finally got around to testing it and I am not sure how to make it work, actually.

I have created two identical pages. Each has 30 tabs, each containing exactly one included page.

The only difference is that in one page, I have the "Lazy Loading" enabled, in the other, it's disabled. The lazy loading says that the loading of tabbed content gets triggered only when the tab is activated.

However, both of my pages are loading exactly the same time, whether the Lazy Loading is on or off.

Any tips about what I might be missing or what could be the solution?

Thanks,

Jiri


author: Sachin
body: When you sayd you got around to testing, do you mean you are using the plugin I suggested above? or do you have your own way of doing this?


author: Jiri Kral
body: I used the exact plugin you suggested. We've installed it to our Confluence and I tested whether it improved the loading times. Which it did not, unfortunately :/

It should though. The functionality of Lazy Loading is, according to its description, exactly the thing I was looking for. So either they advertise something that is not actually there, or I am missing something. I hope for the latter.


author: Sachin
body: If that's the case, you should consider submitting a support request with the vendor here - <https://productsupport.adaptavist.com/servicedesk/customer/portal/5>


Tags: confluence-server

server
Include page macro problem. Included page formatting is lost.
Asked by Hans Fast:

Hi,

1. Create a page with text, then an image, right aligned, then text below the image.  
   Like this:  

   Here is some text before the image.  

   ![300x250.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/101269i607744C50303B957/image-size/large?v=v2&px=999 "300x250.jpg")  

   Here is text after the image.
2. Include this page in another page with the **/Include page macro.**
3. Formatting around the image is lost.

Problem seems to be:

* Space before and after images is not correct
* Image flow - all images seems to be shown inline, causing original content on sub-page to be shown wrongly.
* The "old" Confluence style seems to be used on the sub-page.


Answers:
author: Darren Bell
body: Still broken. Formatting is still the old style. Come on Atlassian.


author: Hans Fast
body: *A real-world example:*   

*Create a page with an image:*

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101292iE0998196BBAE1C0C/image-dimensions/836x612?v=v2 "image.png")

*Include this page in another page, with the /include page macro, the preview looks ok!*   

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101293iE66F31EEE6BEB585/image-dimensions/644x399?v=v2 "image.png")

***Publish** - The Result - formatting around image is lost:*

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/101294i027A19F17E7274A9/image-size/large?v=v2&px=999 "image.png")


Tags: cloud
Permissions settings
Asked by Maya Fleisher:

Hi,

I have a space where we have permission to "confluence-users" and another group - "partners"

I would like to make sure that if someone creates a new section in this space it will be open to "confluence-users" and not to "partners" and we will be able to decide if to give them access.

Is this possible?

Thanks! :)


Answers:
author: Sachin
body: Hello Maya, it will be possible with [Page Restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) which allows you to control who can view and/or edit individual pages in a space. Also, view restrictions are inherited, which means a restriction applied to one page will cascade down to any child pages. So, to meet your requirements you can create a parent page which is restricted and ask your users to create child pages under that parent page.

comments: author: Maya Fleisher
body: Thank you for your quick response!

If someone else creates a new parent - is there an option to create a default it will be open only to "confluence-users" and not to "partners"? or do I have to track it and manage it?

Thanks! :)


author: Sachin
body: A space admin has to manually track and manage it.


author: Maya Fleisher
body: Thanks!


Tags: confluence-server

server
Unable to copy pages in Confluence
Asked by Ben Barter:

Today, the 'Copy Page' facility has stopped working for me. It goes to create a new page, but then just sits there with the wheel spinning round and the page never comes up.

I've tried both Chrome and Edge browsers from different machines, with the same result.


Answers:
author: Shannon S
body: Hello Ben,

Thank you for reporting this to us.

Does this happen with any page you try to copy, or is it with pages in a specific space, or just one page in particular?

Do you know if anyone else has confirmed the same error?

I would recommend checking with your site admin if you're not able to narrow it down; they can help you to investigate and otherwise raise a ticket with our [Cloud Support team](http://support.atlassian.com/contact/). We'll be able to then check your Confluence logs and see why it might be having trouble copying the page.

I hope this helps!

Shannon

comments: author: Ben Barter
body: Hi Shannon,

It has started working again on its own. It was an issue across our organisation, and it was then raised as a support ticket by our Confluence admin guys.

Cheers

Ben


Tags: cloud

confluence-cloud
Export to PDF error
Asked by Bogus?aw Tom?a:

I'm not able to export to PDF entire space at

<https://eplanpoland.atlassian.net/wiki/spaces/MVEHELP/overview?homepageId=24772755>

Steps:

Space Settings -\> Content Tools -\> Export -\> PDF

![Capture.PNG](/t5/image/serverpage/image-id/101253i7FEB26412AB891D6/image-size/large?v=v2&px=999 "Capture.PNG")

It was working fine fine few days ago. Now it says I need to check logs.

Could you help me with this issue ?

Best regards,


Answers:
author: Shannon S
body: Hello [@Bogus?aw Tom?a](/t5/user/viewprofilepage/user-id/3992167),

Welcome to Atlassian Community. It's nice to meet you!

There may be an issue with one of the pages exporting to PDF. The quickest solution would be to report this to your Confluence site admin. They'll be able to [report this to Cloud Support](http://support.atlassian.com/contact/), and we can take a look at your site logs and determine what the issue is.

Alternatively, you can do a custom space export, and only select sections to export at time. You'll be able to narrow down where in the page tree the problematic page is. It can be another macro affecting it, a 3rd party add-on, or something you inadvertently pasted into a page.

I hope this helps, but let me know if you have any questions about that.

Shannon


Tags: cloud

confluence-cloud
How to update Summary
Asked by Munday Smith:

New here just trying to get an understanding of it all


Answers:
author: Shannon S
body: Hi Munday,

Nice to hear from you again! :) I'm happy to help you learn how to use Confluence. You can have a look below to get started:

* [Getting Started with Confluence Cloud](https://confluence.atlassian.com/get-started-with-confluence-cloud/get-started-with-confluence-cloud-934720141.html)

You mentioned here that you need to update the summary, but I'm not quite sure what you mean by that. Can you please clarify what you need to do?

Thank you,

Shannon


Tags: cloud

confluence-cloud
????????????????????
Asked by ?????:

????????????????????????????????????????????????????????????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

???????????????????????????????????????????????????

??????????? [??????????](https://support.atlassian.com/ja/confluence-cloud/docs/display-files-and-images/) ?????????  
[Format your page](https://support.atlassian.com/ja/confluence-cloud/docs/add-formatting-to-your-page/#Addformattingtoyourpage-neweditor) ??????? Confluence ?????????????????????????????


Tags: cloud

language-ja
How to change issue layout?
Asked by Munday Smith:

Newbie trying to figure out how it works


Answers:
author: Shannon S
body: Hello Munday,

Welcome to the Atlassian Community! It's nice to have you join us.

Can you clarify if you are asking about how to change the issue layout in Jira, or the page layout in Confluence? I want to be sure since the Cloud site you're writing about doesn't include Jira, but issues are a feature of Jira only.

To change the issue view in Jira, you can follow the article below:

* [Configure Field Layout in the Issue View](https://support.atlassian.com/jira-core-cloud/docs/configure-field-layout-in-the-issue-view/)

I hope this helps, but if you need to do something else specifically, can you let me know what that is? I'm happy to help!

Take care,

Shannon


Tags: cloud
Invoices
Asked by Screenpro AG:

Good morning

We need all invoices from 2019 until today. Can you please send them by mail to screenpro@otw.ch.

Thanks in advance for your feedback.

With kind regards

Egzona Zyberaj


Answers:
author: Nic Brough -Adaptavist-
body: I think you might have misunderstood the community. We're here to talk about Atlassian software (mostly). We welcome you to that.

But we have less access to your systems and billing than you do. We're not a support team, we're end-users. There are some Atlassians here, alongside partners and app providers, but most of us are here because we use Atlassian stuff.

For billing, quotes, invoices, reciepts and so-on, you should log into the Atlassian account that owns your systems (<https://my.atlassian.com> is where I start) and you should find all the paperwork under the "orders" menu tab.


Tags: cloud