youngmon/atlassian-qna huggingface dataset:
Copy Template Card
Asked by Hello Stacey:

Hello,

I'm trying to copy a template card to a new board, which I know I cannot do, so I make a copy of the card and then move that card to the new board; however, when I look at the card on the new board, the updates that have been made to that card are no longer there. It is not moving the card in its updated condition. Is copying the card to another board with edits in place something I can do?


Answers:
author: Iain Dooley
body: [@Hello Stacey](/t5/user/viewprofilepage/user-id/4241917) When you copy a card, it will copy the current state of the card. Any edits made to either card from that time on are not synched.
My lists is stacked and will not open?? Help
Asked by Victoria Velazquez:

I created a board for monthly dates last year. Today i went to open the January list and it will not open. It dispays 12 cards but does not open!!


Answers:
author: Iain Dooley
body: [@Victoria Velazquez](/t5/user/viewprofilepage/user-id/4241866) sounds like you've enabled a "filter" on the board, just click that little white x in the top right corner:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>


author: Donnie Grooms
body: Have you signed out of Trello and signed back in?
Modify copied card
Asked by aizzo:

This doesn't seem like that unusual of a use case, but maybe I'm wrong...

I have a task (really more of a project) that started out as a card and has grown beyond my initial expectations, so I want to turn it into a board. My progress over the past few months is documented in a bunch of comments. I value the information in these comments but each really represents a task in its own right, so I'd really (generally) like to make each of these comments its own card.

Since comments on a card can be edited or deleted, the most obvious solution to me seemed to be to make a new board, make multiple copies of the original card (one for each task) including the comments, and then delete from each copy all but one comment until I had one card for each comment.

The problem I've run into is that I can't change or delete anything from any of the copies. It's almost as if the copies are linked back to the original, however I've tested making a copy and then modifying the original and the changes to the original do not reflect in the copy.

Can anyone advise as to whether this is expected behavior, or if it can be changed? Or have any advice for alternative ways to do what I'm trying to do? Thanks.

Tony


Answers:
author: Iain Dooley
body: [@aizzo](/t5/user/viewprofilepage/user-id/930769) you might be better off creating a comment for each card. Here's a code snippet that would do it:

<https://gist.github.com/iaindooley/91d33fd70f2d2d1aeffe3255f9531502>

You can run it in BenkoBot here:

<https://app.benkobot.com/>

Just update the card link and your target board name.
Circulating Same card vs. Repeat
Asked by Jon Sturm:

My understanding is the card repeater will make a copy of the 'repeater' card each time?

What I would prefer is to move the same card so a history of the comments is in each repeating card.

Is there an easy method of this or just create rules to move the card at certain dates to certain lists from wherever it is residing?


Answers:
author: Ryan
body: Hi Jon,

Yes, the Card Repeater will create a replica of the original card that the repeat is set up on. Therefore this won't maintain any of the future comments or comments from other cards that are repeated.

For this, I would recommend that you use Butler to just move the card between certain lists based on dates or certain triggers. Here is some information on using Butler: <https://help.trello.com/article/1198-an-intro-to-butler>

Thanks!

Ryan


Tags: card-repeater
Trello and Jira Data Center
Asked by Dennis Gatti:

Hi, my organization uses Jira Data Center. One team has started to use Trello. We want to sync Trello with Jira and visa versa. I've looked into this plugin - [https://marketplace.atlassian.com/apps/1218011/trello-connector-for-jira-server?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1218011/trello-connector-for-jira-server?hosting=server&tab=overview) but it does not support Jira Data Center. Is there another way to sync between Trello and Jira Data Center.

Thanks,

Dennis


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Dennis Gatti](/t5/user/viewprofilepage/user-id/4216141) ,

Welcome to the community!

Please read and follow the steps shown in this documentation

<https://help.trello.com/article/1081-using-the-jira-power-up>

I hope your issue will be solved!

Regards,

***Soumyadeep***

comments: author: Dennis Gatti
body: Thanks for the info. However, this won't work as our Jira uses SSO.


author: Hannah Humbert - Simpla Workflows
body: Hi [@Dennis Gatti](/t5/user/viewprofilepage/user-id/4216141) ! I believe Unito is compatible with Jira Data Center.

<https://unito.io/integrations/trello-jira/>

comments: author: Dennis Gatti
body: Thank you. I'm trying to set up the flow in unito. I can't find Jira Data Center in the selector. I only see these options. Any idea which one I should use?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/127910iE29E1A67729E2F0E/image-size/large?v=v2&px=999 "image.png")


author: Hannah Humbert - Simpla Workflows
body: [@Dennis Gatti](/t5/user/viewprofilepage/user-id/4216141) I believe picking the regular Jira option should do it. Is your Jira on-premise or on the cloud? If it's on-premise, pick "Jira Server". If it's cloud, you should see an option there for "Jira Cloud".


author: Hannah Humbert - Simpla Workflows
body: [@Dennis Gatti](/t5/user/viewprofilepage/user-id/4216141) also, here are a few resources to help you get started with connecting Jira:  

User permissions needed: <https://guide.unito.io/en/articles/3478385-what-permissions-are-required-for-jira-users> (list of the minimum permissions required for Unito to be able to create/edit issues etc.)  

How to configure Jira for Unito access: <https://guide.unito.io/en/articles/3478372-how-to-configure-jira-for-unito-access>  

If you're connecting a Jira on-premise server and it's behind a firewall, you have a few options to connect to Unito: <https://guide.unito.io/en/articles/3478506-how-to-connect-unito-to-your-on-premise-jira-gitlab-or-github-server>


Tags: jira-data-center
Assigning Labels based on Custom Fields
Asked by Olly Smart:

Is there an easy way to assign a Label to a card based on a variable Custom Field.

For example if I had a Custom Field with 5 Options, can I create 5 labels and get a Label assigned to the card based on the answer I provide to the Custom Field


Answers:
author: Iain Dooley
body: [@Olly Smart](/t5/user/viewprofilepage/user-id/4241439) this Trellinator function would add a label when a custom field value is set, removing all other labels:

<https://gist.github.com/iaindooley/1195a8e284a37fd2627bd6ccf4fb3750>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Hana Ku?erov?
body: Hi [@Olly Smart](/t5/user/viewprofilepage/user-id/4241439) ,

welcome to the Atlassian Community!

I think you can create set of rules with [Butler](https://blog.trello.com/butler-power-up-trello-automation), something like this:

```
when custom field "Test Dropdown" is set to "Option 1" by anyone, add the green label to the card
```

comments: author: Olly Smart
body: Hi there, thanks for responding ... yes I considered that option but was hoping for something more efficient so that I can change the Option and the label will change too .. without having to add rules to remove the old label(s) before adding the new label..


author: Hana Ku?erov?
body: I understand. I looked through the Power-Ups, but I didn't find anything, that would help you. That doesn't mean there's no way, but I'm sorry, I don't see any right now.

What exactly is your use case? Maybe we will be able to find completely different way. Thank you.


author: Olly Smart
body: I have 13 options (they represent different workstreams) and a card can move from one to another.

When I select one of those options I wanted a label to follow that.

It seems that this may not be easily possible (other than to create a rule which removes the other 12 labels each time I select a new value)

So for now I can simply type the option value(s) in the search bar for the relevant option(s) in order to filter the view to only see those cards.


author: Hana Ku?erov?
body: Hi [@Olly Smart](/t5/user/viewprofilepage/user-id/4241439) ,

thank you. So, if there is the possibility to create custom filter based on the custom field value, you won't need the labels. But AFAIK this is still not possible :-(.

So, yes, the best way I can think of is to use the search as you mentioned. Maybe you can prepare your searches and store them as bookmarks to your browser.

Or you can try the Trellinator function, as [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) suggested.


Tags: custom-field

label
how do i set a butler 'rule' so that once my checklist is 50% complete an orange label is displayed
Asked by Davina:

I want to set a butler rule on Trello so that once my checklist is 50% Complete the orange label or cover is automatically added.

i also want to set a rule to that when no items are complete on my checklist the red label is displayed


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Davina](/t5/user/viewprofilepage/user-id/4241390) ,

Welcome to the community!

Assume that you have 10 tasks on a checklist.

"when the item5 is checked in a checklist"

"add the orange label to the card"

Regards,

***Soumyadeep***

comments: author: Davina
body: Hi,

This didn't appear to work, any other ideas?

Thanks!


author: Soumyadeep Mandal - SaM
body: Hi [@Davina](/t5/user/viewprofilepage/user-id/4241390) ,

The rule I told actually works.

Try to set it up! It will work!

and

you can add another rule

"when a checklist is completed add label red label"

Regards,

***Soumyadeep***
Hiding cards
Asked by Ramil Salikov:

Is it possible to increase the storage period (archiving) by six months, a year


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ramil Salikov](/t5/user/viewprofilepage/user-id/2863870) ,

Can you please elaborate on your question?

An archived card can be archive as long as you want!

<https://help.trello.com/article/795-archiving-and-deleting-cards>

where have you found the storage period limit?

Regards,

***Soumyadeep***

comments: author: Ramil Salikov
body: Found an option on your menu!Thank you !!


Tags: card
Having issue in Overview page
Asked by Abdul Jaleel:

###### WELL, THIS IS A BIT AWKWARD. {#toc-hId-850112191}

This space doesn't have a homepage so there's nothing to display here. Sad panda.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

That means you've deleted or restricted the home page of the space.

Either make it accessible to the users who can see your space, create a new one, pull the old one out of the trash, or go into the space settings and change the home page to a page that does exist (start there actually, you'll want to start there, because you need to look at the name of the home page to work out where it's gone)

comments: author: Abdul Jaleel
body: Can you help to create a new one, as I am not able to create the page ?


author: Nic Brough -Adaptavist-
body: If you don't have create/edit permission in the space, you'll need to talk to the space admins to get it.


Tags: cloud

confluence-cloud
Request for activation Legacy Editor Template
Asked by Carry Megens:

I am in trial mode on a free Confluence Cloud instance. A free edition is used to try out plugins etc. (while we prepare for a big migration on our paid Confluence)

Samples from documentation are given in storage format

I do not have the legacy page template available

Please activate it.


Answers:
author: Carry Megens
body: That is not what your own support staff suggests [here](https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031#M168595) in this community:![request-legacy-free-site.png](https://community.atlassian.com/t5/image/serverpage/image-id/203136iDF0C472748A7A36C/image-size/large?v=v2&px=999 "request-legacy-free-site.png")

comments: author: Carry Megens
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) can you please activate the legacy editor in the cloud instance? Thank you


author: Nic Brough -Adaptavist-
body: You need to raise that as a support request, but you won't be able to because you are using trial and free editions.

You'll need to buy your target Confluence system, then you'll be able to raise the support request.

comments: author: Nic Brough -Adaptavist-
body: Nope.

I'm not Atlassian support. Nor am I an Atlassian.

You're currently asking to do this on an unsupported system. You'll need to upgrade it to an supported system and then raise a support request with Atlassian.


author: Carry Megens
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) can you help out here? as per your reply this is possible!

can you please activate the legacy editor in my cloud instance? Thank you![shannon-legacy-answer.png](https://community.atlassian.com/t5/image/serverpage/image-id/203212i6D971F8FF9F0B53D/image-size/large?v=v2&px=999 "shannon-legacy-answer.png")


author: Carry Megens
body: Gentle reminder for [@Shannon S](/t5/user/viewprofilepage/user-id/510046) or another Atlassian Team member to follow up and enabling the old editor template


author: Carry Megens
body: Gentle reminder for [@Shannon S](https://community.atlassian.com/t5/user/viewprofilepage/user-id/510046) or another Atlassian Team member to follow up and enabling the old editor template


author: Carry Megens
body: 2 weeks more, still no reaction from Atlassian Team. Everybody on holiday?


author: Carry Megens
body: According to Atlassian team member Dario B we need to request here to have the legacy editor enabled for our Confluence Cloud instance.

<https://community.atlassian.com/t5/Confluence-questions/How-can-I-opt-out-from-the-new-editor/qaq-p/1059031#M168595>


Tags: cloud

confluence-cloud

legacy

template
Is IP whitelisting needed for Jira APPs?
Asked by Jubin M Jacob:

Hi,

With IP whitelisting enabled some of the apps are not loading in the Jira instance.

We could see some errors in console.

Is there any specific ip to be whitelisted to use apps?

My expectation was that ip whitelisting would not be required in this case, as apps are also deployed in atlassian environment.


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you need to whitelist the IPs of the services the apps are running. You'll need to talk to the vendors of the apps to find out what to whitelist.


Tags: cloud

jira-software-cloud
Unexpected error at installing plugin
Asked by Lasse Ganske:

Hello everyone,

with updating our confluence to 7.13.7 and using a postgres db, we weren't able to install certain plugins with upm (webinterface). There should be more informations in the logs, but I wasn't able to find something in the logs.

Installing the plugin was possible when I copied the .jar directly into the install dir of confluence.

![Error.PNG](/t5/image/serverpage/image-id/203065i162BBAF3F809CECA/image-size/large?v=v2&px=999 "Error.PNG")

Is there a way to get more informations into the logs or something else to solve this problem?


Answers:
author: Dam
body: Hi Lasse,

As I see in the screenshot, the blue message indicates that currently your Confluence server is not connected to the Atlassian Marketplace so I guess you uploaded a jar directly into the web interface to install your apps...

Which apps are causing problems please? It can help to solve the problem... Each app are responsible to produce logs about errors...

\> Installing the plugin was possible when I copied the .jar directly into the install dir of confluence.

This is another way to install apps when your Confluence server is not connected to the Atlassian Marketplace. Your problem seems to be solved by this installation process.

Cheers,  
Dam.

comments: author: Lasse Ganske
body: Hello Dam,

thank you for your reply. I was able to solve this problem. We used a proxy with limited file transfer size. After increasing zu limit was the app upload succesful.

Cheers,

Lasse Ganske


author: Rajarshi Garnepudi
body: [@Lasse Ganske](/t5/user/viewprofilepage/user-id/1334724) What do you mean when you increase ZU limit ? I am facing the same issue but I can able to upload one plugin and facing issue with other plugin. Kind of peculiar situation where I can able to install the same plugin on different instances.


Tags: app

confluence-server

server
Calendar Reminder
Asked by Juliana:

How can I add a reminder or notification to myself for a task that is nearing completion? I am able to add a date but cannot add a reminder to myself, like a couple of days prior to the deadline.


Answers:
author: Srinatha T
body: Hi [@Juliana](/t5/user/viewprofilepage/user-id/4480643) ,

Welcome to Atlassian community.

You can create an event and reminder . The steps are outlined in the below KB article.

* [Add-reminders-to-events](https://support.atlassian.com/confluence-cloud/docs/add-reminders-to-events/)

I hope the above info helps. Have a good day!

Thanks,

Srinath T

comments: author: Juliana
body: Thanks for your response Srinath. Somehow I can't find the calendar or events in the version of Confluence I am using. Is it a paid app?


Tags: cloud

confluence-cloud
How to bypass Okta authentication for internal and service accounts in Confluence
Asked by Balvant Biradar:

Hi All,  
I integrated Okta with Jira and Confluence but in Confluence I am not able to skip Okta authentication but in Jira I am able to do so  
Confluence server version is 7.4.17  

I used below block in both Jira and Confluence config file "okta-config-jira.xml", but in confluence it is not working

\<spGroups\>  
\<groupname\>allow-password-login\</groupname\>  
\</spGroups\>  
Please let me know for any further details


Answers:
author: Dam
body: Hi Balvant,

Apparently the configuration to bypass SAML authentication is different in Confluence, here is the full documentation: <https://confluence.atlassian.com/confkb/enable-default-login-page-to-bypass-saml-in-confluence-data-center-957972845.html>

The Okta documentation is here: <https://help.okta.com/en-us/Content/Topics/Apps/Apps_Using_the_Confluence_On_Premises_SAML_App.htm>

The name of the config file for Confluence should be: **okta-config-confluence.xml**

I hope this helps.

Cheers,  
Dam.

comments: author: Balvant Biradar
body: Hi Dam,  
Thanks for quick reply and appreciate help  
For us fallback URL is working for all users and service accounts even without any configuration in Confluence

Our requirement is to allow only internal or service accounts to by pass Okta and remaining all actual users accounts should follow Okta  

In Jira we used "allow-password-login" group and added all internal and service accounts it and all these are able to bypass Okta so we need same in Confluence


author: Dam
body: \> Our requirement is to allow **only internal or service accounts** to by pass Okta and remaining all actual users accounts should follow Okta

Oh ok I see... after digging a bit more into all Atlassian or Okta documentation I can't find anything to help you to do this kind of setup which is a bit weird I have to admit cause it's working for Jira.

As you pay for your Confluence Server licence I guess, I would suggest to contact Atlassian support cause really I can't find anything in existing docs...

<https://support.atlassian.com/contact/#/>

Sorry about that, I tried at least...

Cheers,  
Dam.


author: Balvant Biradar
body: Its ok Dam.  
Thanks for trying and appreciate your quick response


author: Quentin Roberts
body: Hello [@Balvant Biradar](/t5/user/viewprofilepage/user-id/1139244)

I am in the process of setting up Okta with Atlassian Access for our Jira and Confluence tenants (Cloud).

I also have the requirement to allow local or service accounts to bypass the Okta SSO login authentication flow and instead authenticate directly against Atlassian, as we don't have Okta accounts for these service accounts.

Were you able to figure this out afterwards? I see that you were able to set this up so service accounts could login to Jira without Okta, but you were having issues with Confluence.

Thanks!


Tags: confluence-server

okta

server
@everyone
Asked by Lushiyu:

hi?confluence

How to @everyone on a page or comment?Not one by one @?


Answers:
author: Ollie Guan
body: Hi [@Lushiyu](/t5/user/viewprofilepage/user-id/4932155)

@all?

There is one workaround mentioned in the post.

<https://community.atlassian.com/t5/Confluence-questions/how-to-mention-all-persons-in-confluence/qaq-p/833734>

comments: author: Lushiyu
body: Thanks!
Annonymous access to a space not working
Asked by shyam davuluru:

Annonymous access to a space is not working even though permissions says everyone is allowed view the space. I checked global permission and anonymous access is allowed.


Answers:
author: Brant Schroeder
body: [@shyam davuluru](/t5/user/viewprofilepage/user-id/2747610) Is public links turned on? If it is turned on then anonymous access will not work.

<https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>

You should double-check your setup here if public links are not turned on. <https://confluence.atlassian.com/doc/make-a-space-public-829076202.html>


Tags: cloud

confluence-cloud
Confluence page editor won't load
Asked by Yang Xu:

Hello,

I'm from Moveworks. Some of my colleagues in the US couldn't load the Confluence page editor (see screenshot below). Could you help us identify and resolve the issue? Thanks in advance.  
![Screen Shot 2022-06-21 at 5.34.11 PM.png](/t5/image/serverpage/image-id/203021iEDA94571DB850CF8/image-size/large?v=v2&px=999 "Screen Shot 2022-06-21 at 5.34.11 PM.png")


Answers:
author: Andy Gladstone
body: [@Yang Xu](/t5/user/viewprofilepage/user-id/4972554) Welcome to the Atlassian community. Sorry for the crash landing. Is this issue still persisting? Can the team members access pages, just not the editor?

comments: author: Yang Xu
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) Thanks for your reply. They can access pages, just not the editor. We have tried restarting, clearing cache but no luck. I'm in Canada and can edit the page. I'm not sure if it's a server-related problem.


author: Andy Gladstone
body: Are you on Confluence Server or Cloud?


Tags: cloud

confluence-cloud
Webhooks
Asked by test test:

How can i get content of comment from webhook ?


Answers:
author: Dominic Lagger
body: Hi

Can you get more specific?

* What comment do you mean?
* What webhook do you mean?
* Do you use thirdparty apps?
* Are you on confluence cloud or confluence server?
* From where you want to call the webhook? Pyhton?

Thanks for any more information.

Regards
Confluence is incredibly slow + deleted pages showing up in search results
Asked by Jessica Dowd:

1. Every page takes 5+ seconds to load fully. I do not have any apps installed. Can someone advise on how to fix this? If it continues to be slow, I will leave Confluence for a different provider because the whole purpose of my team's site is to make finding information quick and easy. Having to sit and wait for the page to load each time defeats the purpose.
2. My search is showing pages the have been deleted. Anyway to stop this?


Answers:
author: Dennis Lu
body: Hi [@Jessica Dowd](/t5/user/viewprofilepage/user-id/4873917)

I'm a PM on Confluence Cloud, and would like to learn more about your issues in (1). Can you send me an email to dlu at atlassian.com? I'll have some more specific questions, but if you have a video of your page loading experience you can send me that would be a great start.

I think (2) should only happen for a short period of time (a few minutes? I'm not sure) - the search index gets updated periodically. If the problem persists (deleted pages still appear even days later), let me know here and I'll ping a colleague.


Tags: cloud

confluence-cloud