youngmon/atlassian-qna huggingface dataset:
"Active Directory LDAP" with internal and external users
Asked by Jason K:

I'd like to be able to offer our Confluence instance to outside users. Currently all of our users are internal and authenticate via LDAP.

In the User directory setup, I have "Delegated LDAP Authentication" as the first priority (top). The problem here, however, is that when the invitation is sent to the outside user, they are not able to log in. the account is created, but they don't authenticate. Shouldn't the system next try the internal directory if it cannot authenticate using LDAP?


Answers:
author: rrudnicki
body: Hi Jason,

I think would be good if we have this feature on Confluence, so I've created [this feature request](https://jira.atlassian.com/browse/CONF-37217). Please, vote on that to increase the visibility and start watching that to keep updated.

Regards,

Renato Rudnicki


author: Mallmann
body: Hello Jason,

Confluence will only try to authenticate the user against the next directory of the list in case this user does not exist on the current directory. For example:

Directory List:

DirectoryA

DirectoryB

DirectoryC

Let's say you've got a user called "UserC" from *DirectoryC* . If this user exists on *DirectoryA* , Confluence will not try to authenticate this user against other directories other than the *DirectoryA* ; however, if the user exists **only** on *DirectoryC* , Confluence will not find the user on *DirectoryA* neither on *DirectoryB* and then will find the user on *DirectoryC* and authenticate it.

Let me know if you have any questions. I hope it helps!

Eduardo


author: Jason K
body: Thanks Eduardo,

That makes sense. So maybe I need to ask a different question - is there a way to specify which directory a user is created in? In your example, I'd like the invited user to be created in DirectoryB, but they are being created in DirectoryA.

Thanks again.

comments: author: Mallmann
body: Hey Jason,Confluence will try to create the user against the first directory of the directory list. So in this case you'd need to change the directory order :)Eduardo


Tags: confluence-administration
Why are links to "Page not found" in "Task report" macro?
Asked by Iv?n Mendoza:

"Task report" macro are using links to pages with a variable added to the URL ("?focusedTaskId=123") and after clicking only gets a "Page not found page"


Answers:
author: Pierre Lemay
body: We are facing the same error on a brand new installation of Confluence for testing. Not all tasks from the task report have the "Page not found" error, although they all have the "?focusedTaskId" field in the link. Removing that field resolve the error for the situation where the error is encountered.

We are facing the problem on a standalone installation, not on the confluence-cloud.

comments: author: Wendy Dugal
body: How do you remove the "?focusedTaskId" field, Pierre? Which link, where do I find it, etc? Thanks in advance for the info!!


author: Reto Eggenberger
body: Same here after upgrading from 5.5.3 to 5.8.5.

<https://jira.atlassian.com/browse/CONF-37132>

Will be fixed with 5.8.6.


Tags: bug

cloud

confluence-cloud

macro

task-report-macro
Confluence Search functionality through REST
Asked by AKASH BHARDWAJ:

Hi All,

I had issue with page search, when i try to search in confluence say with "R", I get around 8000 result but when i try to attempt and run using REST API through browser, I get only 50 records.

We are currently using Confluence 4.3 and when i try to search came across the link which says fix for version 3.2. ""

<https://jira.atlassian.com/browse/CONF-18436>

Can some please help me on this, really appreciate for your response..

Thanks,

Akash


Answers:
author: Timothy
body: Which REST API call are you using?


Tags: confluence-administration
Where is the cog button?
Asked by Josephine:

The title says it all.


Answers:
author: Paula Silveira
body: Hi Josephine,

Please check [Unable to Navigate to Confluence Administration due to Missing Administration Cog Menu Item in the Confluence Top Navigation Bar](https://confluence.atlassian.com/display/CONFKB/Unable+to+Navigate+to+Confluence+Administration+due+to+Missing+Administration+Cog+Menu+Item+in+the+Confluence+Top+Navigation+Bar), it may solve your issue.

Thanks and regards,  
Paula Silveira
How to make browsing pages and spaces limited to administrators?
Asked by Tony Montana:

For example. To view the pages or spaces for all users should be prompted for a password.


Answers:
author: Alex Yasurek
body: Not exactly sure what you mean but this seems to be a permission issue. You can set groups for different spaces and they will need to log in to view them. If you want spaces that are open to everyone, including the general public, then enable them for anonymous use. This way you have spaces anyone can see but for other spaces then people need to log in to view them. Of course that is assuming they have usernames in the system.

comments: author: Tony Montana
body: Need restrictions for Adminstrators ans Sys.admins


Tags: confluence-administration
how to enable workbox-Host plugin is shown under user-installed plugins and only uninstall option is available
Asked by Pavan Kumar:

how to enable workbox-Host plugin is shown under user-installed plugins and only uninstall option is available.

![](https://answers.atlassian.com/download/attachments/14812019/image2015-4-13%2012%3A50%3A28.png?version=1&modificationDate=1428909784433&api=v2)

Please help me to resolve it.

Thanks in advance.


Answers:
author: Pavan Kumar
body: This is solved after restarting the confluence server.


Tags: confluence-administration
confluence pricing for service desk users
Asked by Pieter Claeys:

Hi,

about the pricing model of JIRA Servicedesk combined with Confluence as a knowledgebase...

The servicedesk 2.0 pricing model uses the number of 'agent' role members to determine the license tier. So in theory, you can server 10.000 customer users with a 10-agent license. So far, so good.  
Next, add confluence to set up a knowledgebase and implement the great idea of providing self-help to avoid issues being created.

Since the end-users need access to confluence, you should choose between these two options:

* buy a confluence license for 10.000 users, so the 10.000 customers have secured access to the knowledgebase.
  * Pro: the knowledgebase content is not publicly available to the entire world. Companies don't always want to give all their product and knowledgebase docs so easiliy to competitors.
  * Con: buying all these licenses for users who just need to view (not edit) ... that's too much
* Allow anonymous access:
  * Pro: don't have to pay a confluence license for 10.000 users
  * Con: Knowledgebase / documentation is publicly accessible on the WWW

Obviously, this is in the scenerio to user JIRA service desk to provide support to **external** customers (no option to limit jira/confluence access to the company internal network).

Is Atlassian thinking about aligning confluence pricing with the service desk pricing?   
(for example: confluence users that can only view pages and add comments don't count for the user limit?)

Or is there another type of solution possible?


Answers:
author: Pieter Claeys
body: Hi Martin,

thanks for the input, but " A shared user that all customers used " is completely the opposite of what the intended use is of JIRA Service desk (being, logging issues and viewing the issues you created).  

To me, it feels like the new Servide desk agent-based pricing model was invented as a response to the (rightful) feedback that the previous pricing was way too expensive for a large number of occasional uses; but somehow the confluence pricing was forgotten in that picture.


author: Martin Cleaver
body: If you used something like:

* A shared user that all customers used; and
* Disqus for comments

You may be able to get what you are looking for.

Sooner or later you may wish to involve customers at a deeper level though. You could make real Confluence user accounts for highly engaged customers.

Another alternative is to have some method to deploy a separate confluence instance per customer, and bill them for it. An advantage of this is that (only) users from the same customer organization could see comments from their peers.


Tags: confluence-administration

jira-service-desk
Confluence workbox not working
Asked by Pavan Kumar:

I am upgrading my confluence test instance from version 4.3.2 to version 5.5.7.

finally every thing was working fine after upgrade(After resolving some issues), except workbox tab which is not working.

So to resolve it i was trying the solution mentioned in below link.

[https://confluence.atlassian.com/display/CONFKB/Unable+to+Enable+Workbox's+Notifications+and+Tasks+-+Host+Plugin+Due+to+NoClassDefFoundError](https://confluence.atlassian.com/display/CONFKB/Unable+to+Enable+Workbox)

and started with disabling workbox-common plugin after disabling common plugin tried disabling host plugin it was not responding.

So i restarted the confluence server.

after restart workbox-common plugin is shown as enabled, so i disabled it again and tried to disable workbox-host plugin but it is listed under user installed plugins and only uninstall option is shown as below.

image2015-4-13 12:50:28.png

Please help me to resolve it

Thanks in advance.

[](https://community.atlassian.com/t5/Confluence-questions/Confluence-workbox-not-working/qaq-p/272645?attachment-id=10399){#link_11889c99df700b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/46087/1/image2015-4-13%2012%3A50%3A28.png){#display_11889c99df700b_0}


Answers:
author: Mallmann
body: Hello Pavan,

In case clearing the plugin cache as Guilherme mentioned does not fix the issue, please check your logs (\<confluence-home\>/logs/atlassian-confluence.log) and let us know if there's anything in there. I strongly believe you'll get further details in the logs.

Eduardo


author: Guilherme Nedel [Atlassian]
body: Hello Pavan, please comment if you did go through the step where the bundled plugins are reset, as means to recreate components, that may have been created badly.
> 1. Shutdown Confluence
> 2. Ensure the user running Confluence has full read/write privileges to the confluence-home directory.
> 3. Remove the following directories  
>    :warning: This will remove the plugin cache files only and will not permanently remove any plugins. These directories will be recreated during the next Confluence startup. However, some third-party plugins may store metadata in these directories, so we recommend creating a temporary backup of the directories.  
>    * `<confluence-home>/bundled-plugins`
>    * `<confluence-home>/plugins-cache`
>    * `<confluence-home>/plugins-osgi-cache`
>    * `<confluence-home>/plugins-temp`
>    * `<confluence-home>/bundled-plugins_language`
> 4. Start Confluence

We can continue from there.

comments: author: Pavan Kumar
body: Yes, I did go through the steps mentioned above.


Tags: confluence-administration
How to find the pages that I clicked <Like> button
Asked by June Zhang:

Sometimes I found some page are very good, then click the button \<Like\>.

But after a while, I don't know how to find them?

Who knows it?


Answers:
author: Mallmann
body: Hello June,

There's no bundled feature to achieve it so far, indeed. We do have an existing New Feature request for this though: <https://jira.atlassian.com/browse/CONF-35131>

I hope it helps :smile:

Eduardo

comments: author: TomC
body: Eduardo,Thanks for mentioning the New Feature Request for this item - I just voted for it.Cheers,Tom


author: Kirstin Seidel-Gebert
body: AFAIK, there's no possibility to find this out using the web interface.   
Perhaps some database query will do the trick.

Cheers,  
Kirstin
I purchased a Dropbox Connector for Confluence and it says my version (5.7) is incompatible.
Asked by Mark Mayo:


Answers:
author: Elizabeth
body: Hello Mark - you are correct - according to the Marketplace, the referenced plugin is not compatible.

AppFusions' [Dropbox in Confluence](https://www.appfusions.com/display/DRPBXC/Home) integration is however, and it was just updated/released (Apr 8, 2015) for compatibility with Dropbox's latest APIs (which required a significant update).

Email [info@appfusions.com](mailto:info@appfusions.com) for an evaluation and will get you going ASAP.


author: Mark Mayo
body: Hi Elizabeth,

Sorry for the late reply. Dropbox for Confluence was upgraded recently. It now works for the latest version.

Thanks!

Mark


Tags: addon-sk.decoy.java.atlassian.confluence.dropb

confluence-administration
Favorites missing after Confluence XML restore?
Asked by Arya Banerjee:

We had a Confluence instance of 5.4.4 which we upgraded to 5.6.6 and after upgrade, we went for an XML backup restore. But, it seems that after the restore, all the Favorites (Space and Pages) are missing.

I checked the database and it seems that the favorite label is tagged correctly but in the UI, it is a different story whatsoever.

What do I do to get all the favorites back in my Confluence instance?


Answers:
author: Johannes Stadler (Scandio)
body: This might also help: <https://confluence.atlassian.com/confkb/how-to-restore-missing-favorites-after-import-from-xml-744719060.html>


author: Guilherme Nedel [Atlassian]
body: Hello Arya, first thing we can do is to run a reindex from scratch to see if this is not a matter of application indexes. You can follow the steps listed in [this article](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch), also outlined below
> 1. Shut down your Confluence server.  
> 2. If these folders exist, make a backup of them, as their contents cannot be rebuilt:  
> a. {{\<confluence-home\>/index/plugin}}   
> b. {{\<confluence-home\>/index/edge}}  
> 3. Remove the {{\<confluence-home\>/index}} directory.  
> 4. If you made a backup of the folders in Step 2, create {{\<confluence-home\>/index}}, and copy the backups in to it.  
> 5. Restart Confluence.  
> 6. If restarting Confluence doesn't trigger the re-index task (troubleshooting issue in the same Confluence version), perform manual index rebuilding as described in [Content Index Administration](https://confluence.atlassian.com/display/DOC/Content+Index+Administration).

comments: author: Guilherme Nedel [Atlassian]
body: Later on we can check for the info present in the DB using this query:## SQL ##SELECT s.spacename, um.usernameFROM spaces s INNER JOIN content_label cl ON s.spacedescid = cl.contentidINNER JOIN user_mapping um ON cl.owner = um.user_keyINNER JOIN label l ON cl.labelid = l.labelid AND l.name = 'favourite';########


Tags: confluence-administration
copy and paste between confluence pages looses format
Asked by KT:

I have multiple pages that I keep weekly notes on. When I copy formatted text with bullet points on from one area to another the format is commonly lost or doubled. Which leaves me with double bullet points on each line item and I have to take time to clean it up.

Example:

* Test

will then turn into (stars representing bullets)

\* \* Test


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

There can be caused by the skype add on as stated in this [KB](https://confluence.atlassian.com/display/CONFKB/Content+loses+formatting+when+pasted+into+the+Editor).

Let me know if that works.

Cheers,

Rodrigo


Tags: confluence-administration
Configure Apache 2.4.2 as proxy for confluence
Asked by Igor Platitsa:

Hello,

I am wondering what if the correct configuration for Apache 2.4. I virtualhost file looks ok per Atlassian's documentation. However, when I type URL it can see Apache's welcome page (subdomain is CNAMEd), but forwarding to confluence is not happening.   

Thanks for your help in advance.


Answers:
author: Igor Platitsa
body: This is the config I am using:

```
&lt;VirtualHost *:80&gt;        ServerName wiki.x.x.com        ServerAdmin webmaster@localhost                # Possible values include: debug, info, notice, warn, error, crit,        # alert, emerg.        LogLevel debug        DocumentRoot /var/domains/wiki/htdocs        &lt;Directory /&gt;                Options FollowSymLinks                AllowOverride None        &lt;/Directory&gt;        &lt;Directory /var/domains/wiki/htdocs&gt;                Options Indexes FollowSymLinks MultiViews                AllowOverride None                Order allow,deny                allow from all        &lt;/Directory&gt;    ProxyRequests Off    ProxyPreserveHost On    &lt;Proxy *&gt;        Order deny,allow        Allow from all    &lt;/Proxy&gt;    ProxyPass /confluence http://192.168.100.11:8090/confluence    ProxyPassReverse /confluence http://192.168.100.11:8090/confluence    CustomLog /var/log/httpd/confluence.log combined    ErrorLog /var/log/httpd/confluence_error.log?    &lt;Location /confluence&gt;        Order allow,deny        Allow from all    &lt;/Location&gt;&lt;/VirtualHost&gt;
```

comments: author: Timothy
body: What URL are you using to access Confluence?


author: Alexander Penev [ByteSource]
body: if you enter the url <http://wiki.x.x.com/confluence> what do you see in /var/log/httpd/confluence.log or /var/log/httpd/confluence_error.log ?


author: Timothy
body: Without your configs, no one can help you?


author: Alexander Penev [ByteSource]
body: see my answer in <https://answers.atlassian.com/questions/9882375>


Tags: confluence-administration
Is there a way to to read an external web page as a plain-text, and extract some of the contents?
Asked by Robert Liberti:

I want to have my wiki page be able to display the version information that is in the footer of serveral external web pages I support.

I was looking at:  
<http://www.xul.fr/ajax/responseHTML-attribute.php>specifically: <http://www.xul.fr/ajax/responseHTML.txt>[](http://www.xul.fr/ajax/responseHTML-attribute.php)  

Is there an example of how to implement such a thing on a confluence page?  

Is there an easier/better way?


Answers:
author: William Zanchet [Atlassian]
body: Hey Robert,

<br />

Let me give you my 5cents here, in accordance with the 'same-origin policy' (<http://en.wikipedia.org/wiki/Same-origin_policy>) a script from one site is not able to access data on a second web page.  

Cheers,  

WZ
Is there a way to restrict the Mentions that are used in a space to ONLY the people that are part of that Space?
Asked by Edward Canoles:

Is there a way to restrict the Mentions that are used in a space to ONLY the people that are part of that Space? Right now it seems like you can choose from everyone in the Confluence user base, and in some cases we don't want people being able to see everyone, nor to accidentally choose them.


Answers:
author: Alex Yasurek
body: Hi,

Take a look at this plugin, it may do what you are looking for. We use it so that our customers can't look up or mention other customers or employees.

<https://www.appfusions.com/display/PPARTS/Home>

comments: author: Chris Lange
body: I know that thread is quite old, but Is there something similar for Confluence Cloud?


Tags: confluence-administration
I need to edit a Confluence page without first viewing it. Is there a URL switch that I can use?
Asked by Fred Haigh:

I am using Ver 4.3.7 of Confluence. I have pages that use Report plug-in to access metadata on pages. when I try to view the page I get a Proxy Error and the page won't load. I need to go directly into editing the page so I can fix the report code or put in a Future macro. Is there a URL switch that I can use that will take me directly into editing the page? Is there any other way to get into the page to edit it without first viewing it.

VR, Fred Haigh


Answers:
author: Nic Brough -Adaptavist-
body: The edit function is always one url with a page id as the key.

So, where I have

<https://yourconfluence/display/ABC/My>+Page

is edited by

<https://yourconfluence/pages/editpage.action?pageId=46497842>

Replace yourconfluence with your base of confluence, and the long number with the page id. (Cue the next problem - what's the page id?)


author: Nic Brough -Adaptavist-
body: Yeah, I know, it didn't use to work like that, you had to extract the id from elsewhere, even if you knew the name.


author: Fred Haigh
body: Thanks for the answers. Eduardo and Kay gave me the most help. I was able to use the editpage.action switch along with the page name to get where I needed to go. Thanks for trying Nic, but answering a question by posing another question is not very helpful. Being able to use the page title in the URL was the real answer. My best to all, Fred


author: Kay Brown
body: Hi Fred,

Use

wiki url/pages/editpage.action?spaceKey=xxxx\&title=page title

Kay


author: Mallmann
body: Hey Fred,

Yes, you can check this KB out to achieve it: [https://confluence.atlassian.com/display/CONFKB/Editing+or+Deleting+a+Page+That+Won't+Render](https://confluence.atlassian.com/display/CONFKB/Editing+or+Deleting+a+Page+That+Won)

We have a few options in there, so I believe it will help you :smile:

Eduardo


Tags: confluence-administration
Confluence 5.7 Significantly Slower?
Asked by RobertH:

We updated to Confluence 5.7 this past weekend. I've copied over the configuration files, am utilizing the bundled Java version, and the server is running significantly slowed. Well... exponentially.

Is anyone else experiencing this? I'm running on

* Red Hat Enterprise Linux Server release 6.5

* java version "1.7.0_15"

* -Xms10240m -Xmx10240m -XX:MaxPermSize=2048m

* XX:+UseG1GC

* Caching was not changed and I verified all of my previous settings are in tact.

Some images from monitoring that supports this slowdown: (Can anyone guess which day I upgraded?)  
Screen Shot 2015-04-10 at 9.08.18 AM.png  
Screen Shot 2015-04-10 at 9.07.45 AM.png  
Screen Shot 2015-04-10 at 9.08.46 AM.png  
As always any information is greatly appreciated!

[](https://community.atlassian.com/t5/Confluence-questions/Confluence-5-7-Significantly-Slower/qaq-p/238567?attachment-id=539){#link_11889dbaa72b4f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40377/1/Screen%20Shot%202015-04-10%20at%209.07.45%20AM.png){#display_11889dbaa72b4f_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-5-7-Significantly-Slower/qaq-p/238567?attachment-id=540){#link_11889dbaa72b4f_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40377/2/Screen%20Shot%202015-04-10%20at%209.08.18%20AM.png){#display_11889dbaa72b4f_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-5-7-Significantly-Slower/qaq-p/238567?attachment-id=541){#link_11889dbaa72b4f_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40377/3/Screen%20Shot%202015-04-10%20at%209.08.46%20AM.png){#display_11889dbaa72b4f_4}


Answers:
author: Jacob Feisley
body: @Robert Heckel We have been experiencing similar issues on our Confluence 5.7.1 instance as well. The notable difference is ours performs well for a few days (anywhere as short as 1 to as long as 3 from our recent records) and then begins to slow abruptly.A reboot of the instance immediately results in improved performance which will again last for a few days.Our throughput per NewRelic is averaging 40rpm over the last 7 days and goes as high as 150 during higher usage times.Our JAVA settings are:-Xms5120m -Xmx5120m -XX:MaxPermSize=512m -XX:+UseG1GC


Tags: confluence-administration