youngmon/atlassian-qna huggingface dataset:
Issue with users not being able to view folders and files in the folders
Asked by Jason Graham:

Hi Guys,

We are facing an issue where the team can see the page in Confulence but not the folders and files in the folders. I can view them no problem but the team just see the page with no folders. Has anyone fixed this issue previously.

Hoping someone can help.

Regards,

Jason


Answers:
author: Barbara Szczesniak
body: [@Jason Graham](/t5/user/viewprofilepage/user-id/5251565) Welcome to the Atlassian Community!

Are you saying that your team does not see the sidebar with your page tree to the left of the page content? I don't see any settings to display or not display the sidebar. Can you check and make sure that the sidebar is not collapsed for these users?

![CollapseExpandSidebar.png](https://community.atlassian.com/t5/image/serverpage/image-id/277177i765BBC43306DC2A5/image-size/large?v=v2&px=999 "CollapseExpandSidebar.png")


author: Jason Graham
body: Thanks for the help Barbara, all now sorted.

Thanks again.

Regards,

Jay


Tags: cloud

confluence-cloud
Creating Nested Expand Macro in Confluence page
Asked by Shubham Gogawale:

I am creating a Confluence Page by using the expand macro. I want to make a nested expand macro to another, is there any way to do this?


Answers:
author: Laurie Sciutti
body: [@Shubham Gogawale](/t5/user/viewprofilepage/user-id/5187708) \~ apologies. It appears this is not possible in Confluence Cloud. Have a look here: <https://community.atlassian.com/t5/Confluence-questions/How-can-I-put-an-Expand-Macro-within-another-Expand-Macro/qaq-p/2370256>


author: Laurie Sciutti
body: Hi [@Shubham Gogawale](/t5/user/viewprofilepage/user-id/5187708) \~ not sure I fully understand your question. Are you asking if you can have an expand macro within another expand macro? If that's your question, then YES you can do that. If that's not your question, can you elaborate please?

comments: author: Shubham Gogawale
body: Yes, my question is regarding that. I want to use expand macro within another expand. So what can I do about that?


author: Laurie Sciutti
body: Just insert an Expand within another Expand...

![Snag_de3e1d8.png](https://community.atlassian.com/t5/image/serverpage/image-id/277594i4EFB24E50E3208B7/image-size/large?v=v2&px=999 "Snag_de3e1d8.png")


author: Shubham Gogawale
body: This cloud or data center?


Tags: cloud

confluence-cloud
Confluence - administrators
Asked by Jyothi Sara Thomas:

How many admins can be created in Confluence? Is there any limitation and also any best practice recommended.


Answers:
author: Dave Mathijs
body: Hi [@Jyothi Sara Thomas](/t5/user/viewprofilepage/user-id/5301327) , welcome to the Atlassian Community!

There is no limit to the number of Confluence administrators but ...

As a general rule, you should keep the number of Confluence administrators as low as possible, and review these user accounts every so often to make sure the access level is still appropriate.

Limit the number of people in the confluence-administrators group. Members of this 'super group' can access all admin functions and access all content, including restricted pages. Consider limiting the members of this group.

comments: author: Jyothi Sara Thomas
body: Thanks for the info!


author: Dave Mathijs
body: Thanks to click the green 'Accept answer' button if it helped you answer your question.


Tags: cloud

confluence-cloud
Exception during health check invocation java.lang.IllegalStateException: Base URL misconfigured
Asked by Tai Ting Tseng:

After a fresh Datacenter install and restore my site migrated from cloud. I got this exception message from instance health check:

Exception during health check invocation java.lang.IllegalStateException: Base URL misconfigured

However, the base URL configuration is the same as the URL in my browser.

![Screenshot 2023-08-24 184700.png](/t5/image/serverpage/image-id/277072i9589F8A793CB3CAD/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 184700.png")

How do I fix this issue?


Answers:
author: Tai Ting Tseng
body: Fixed by change base URL and remove port. System will give a warning, then change back to URL with port. Not sure what's the root cause.


Tags: confluence-server

server
Bug bounty and security
Asked by Kathryn Reddie:

Hi all,

I would like to purchase an add-on for Confluence Data Centre that is not part of the Bug bounty program.

Is it still secure for me to use? I don't quite understand what it means, and I know our IT Security team will ask before approving the purchase ...

Thanks in advance,

Kathryn.


Answers:
author: Radek Dost?l
body: Nothing really can be guaranteed to be secure - vulnerabilities and exploits are being found on a continuous basis and that is why Atlassian sometime issue security patch hotfixes.

I'd argue that for the *most* part, apps don't really expose any more attack vectors than the underlying app (Confluence). In my non-security-analyst opinion, it's more of a statement, and more of a thing to shine to customers with. However, **there certainly** are some things that could be exploited. Think about Log4j - a dependency used in java programs. Everything had to be checked and patched.

Apps are built with plenty dependencies (or libraries), any of them could be vulnerable. The app could also write some tragic code which enables exploits, denial of service, etc.

Having written a couple apps, I'd say introducing any new vulnerability which doesn't affect Confluence itself, would take some ingenious talent, but you can never know what someone did while they made it, or which libraries they used.

For example, an app could just introduce a new macro. This macro only accepts plain text for parameters, and let's say it prints it with some specific markup on the page. In this case, there's pretty much nothing here to look for. Participating in the program would be a loss of time and money.

On the other hand, an app could take that plain text and run a SQL query with it, and when done in a shamefully poor way, let's say this is vulnerable to an SQL injection. Now we have a problem, which with the bug bounty program, *might* be found so it can be patched. Participating in the program would (likely) lead to the SQL injection discovery, resulting in a report towards the vendor, which they have to remediate and release an update for.

So, if an app is covered by the bug bounty program, they have to react to any discovered/reported vulnerabilities, but if it's not, they *don't have to*, and they might not even know about it.

Take a look through this page which explains the program in far more detail: <https://developer.atlassian.com/platform/marketplace/marketplace-security-bug-bounty-program>

comments: author: Kathryn Reddie
body: Thank you. :)


Tags: confluence-server

server
Is Confluence Down?
Asked by Hanz Rauch:

We are on Cloud.

JIRA is accessible, Confluence is not.

I am directed to the same path, but with ?NO_SSR=1 at the end of the path.

And the page rendered says: 502 Bad Gateway

Atlassian Confluence Status is all Green: <https://confluence.status.atlassian.com/>


Answers:
author: Mikael Sandberg
body: Hi [@Hanz Rauch](/t5/user/viewprofilepage/user-id/5301226),

Welcome to Atlassian Community!

The Confluence Statuspage was just updated and there is an active incident being investigated.


Tags: cloud

confluence-cloud
Custom Field Options
Asked by Shane Ebert:

I have 2 card templates I use on a board. I would like to only show specific custom fields for each card.

Template 1 will have the following custom fields:

- Partners

- Sales

Template 2 will have the following custom fields:

- Budget

- Expenses


Answers:
author: milynnus
body: [@Shane Ebert](/t5/user/viewprofilepage/user-id/5130519)

You cannot do it with Trello custom fields. I use Hipporello to keep card specific fields and I am able to customise visibility and access as well. This allows you build custom app onto of your board. Smart field power up is said to have the ability to allow for selective visibility but if you are think of building app, Hipporello would be a better choice.

comments: author: milynnus
body: [@Shane Ebert](/t5/user/viewprofilepage/user-id/5130519)

I created this custom power up that allows you to attach simple app to the card. In this example you can add any key value to a card and you can call the app via http request and you have access to the variables in the form of {httpresponse.color} and {httpresponse.product_id} inside of your Trello automation thus making it possible to use it like any card variables. It is not as nice as Smart Fields but the primary objective is to be able to create and maintain card specific data and use it in Trello automation.

By adding a link to attachment, you can use this app even when you are on a mobile device.

![Screen Shot 2023-01-30 at 11.02.58 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/237182i15D9AD923C8D3BBB/image-size/large?v=v2&px=999 "Screen Shot 2023-01-30 at 11.02.58 PM.jpg")


author: Allen -Amazing PowerUps-
body: Depending upon how you want to use the fields, [Amazing Fields](https://trello.com/power-ups/60e068efb294647187bbe4f5) may be a good option. I know there are a ton of users that are making use of it for just this type of case.

If you run into issues, feel free to contact me through the support link in the powerup and I will see what I can do to help.
Power ups not working on Chrome (Mac)
Asked by Christoph Schoppe:

For some reason, my power ups do not work on my private Mac's Google Chrome. They do on Safari, and on my work Chrome (which runs on a Windows computer).

I've tried clearing the Cache, using the incognito mode, and disabling extensions.

Any ideas what might be wrong are greatly appreciated!


Answers:
author: Adam Cao
body: It might have something to do with your cookie settings. A lot of Power-Ups require third-party cookies to be enabled and some also require local storage to be enabled. Have a play around with those two things.

comments: author: Christoph Schoppe
body: That did the deal! Thanks for taking the time!


author: Clark Everson
body: Hi Christoph,

Have you tried a different chrome based browser like firefox or brave? If that does work then I would first try chrome://restart and if that still doesn't work you many need to reinstall the browser. if not it may be a chrominum based issues

Also after doing chrome://restart restarting the computer is helpful as well but for chrome to restart properly you do need to do chrome://restart otherwise it doesn't always work

comments: author: Christoph Schoppe
body: Thx!


Tags: chrome

power-up
Automation - move custom field "Completed" with dates to "Done" list
Asked by Dik Liu:

I am trying to set up a rule in automation.

I have a custom field "Completed" and it is set to "Date". When I fill in that date, I want the card to automatically move to the bottom of the List "Done." How can I do that? Thanks.


Answers:
author: milynnus
body: [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106)

There is a trigger for when CF is completed. This is when a CF is filled in with some values.

comments: author: Dik Liu
body: Thanks. So, if I need to record a completed date, will I do so in a separate custom field?


author: milynnus
body: [@Dik Liu](/t5/user/viewprofilepage/user-id/4084106)

The card due date allows you to mark it as completed. Since you enquirer about a Completed custom field, that would be one approach.


author: Dik Liu
body: I see. Thanks for your help.
Trello card activity missing
Asked by Erin Parker:

I've recently created a new Trello account (with employment at a new company) and for some reason, I'm not seeing an activity log on my cards. There's no way to make notations/comments on the cards, or have them track with team member name/date. I've been unable to find a setting (account or workspace) that would bring this back.

Has this functionality been discontinued (like with the Outlook/Trello integration that was discontinued December 2022)? Or am I doing something wrong? Do I need to utilize another Power-Up?


Answers:
author: Erin Parker
body: I figured it out. The new board was saved as a template. I made a copy and the activity became visible.


author: Alex W
body: Hi [@Erin Parker](/t5/user/viewprofilepage/user-id/5132127) - welcome to the Community!

Can you click 'Show Activity' on your card back, this will show the activity in full.

comments: author: Erin Parker
body: That is what I've been looking for... a button or command to "Show Activity", but I'm not seeing it.

![Screenshot 2023-01-31 at 10.02.46 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/237463i8F6AB2E733795765/image-size/large?v=v2&px=999 "Screenshot 2023-01-31 at 10.02.46 AM.png")
Resolving mismatched Google Drive access
Asked by Erin Parker:

I've recently started working with a new company, integrating Trello to manage projects. I created a NEW Trello account, workspace, team, etc. and integrated the Google Drive power up where I gave access to my Google Drive at the NEW company. When I try to attach files from Google, Trello gives me a Drive search page for MY OLD COMPANY... to which I don't (shouldn't) even have access any longer.

I have unassigned and reassigned the Google Drive through the Power Up integration process multiple times. I even removed the Google Power Up entirely and then re-added it, and then reassigned the drive. I'm still defaulting to the prior company's Google Drive.

I double-checked my Trello login to make sure that I'm logged in using the new account access (with new email).

Any ideas for resolution?? Can anyone point me to an email or phone number for a Trello employee who could help?


Answers:
author: Cody C.
body: Hey Erin!

It sounds to me that you may have still been logged-in to your old company's Google account in your browser when you authorized that connection on the Trello side, despite being a former employee there. I believe the linking screens in Trello would default to whatever Google account you're currently logged into.

What I would do is:

1. Open the Trello board, then open the Google Drive Power-Up settings from the Power-Ups menu, click "Edit Power-Up settings", then "Sign out"
2. Open up Trello and go to trello.com/my/account, then revoke any Google tokens you see there
3. Similarly, go to the Google account where you made that connection and revoke any links to Trello from Google's Security settings
4. Go to Google.com and sign out of all Google accounts except your preferred one
5. Head back to the Google Drive Power-Up settings and click "Edit Power-Up settings", then "Link Google Drive Account"

That should let you connect with the preferred Google account! If not, don't hesitate to create a ticket and we can dive in a bit deeper with you: trello.com/contact

comments: author: Erin Parker
body: THANK YOU! That worked.
What position does the "suggested" move place a card into on the new list?
Asked by Brian Kehlmeier:

I love the suggested shortcuts for moving a card, but how can I tell what position in the new list the card will be placed into?

![Untitled.png](/t5/image/serverpage/image-id/236922i3DF1E335593D28AE/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: ManuR
body: Hi [@Brian Kehlmeier](/t5/user/viewprofilepage/user-id/5132111)

You can use the **Position** attribute to see/decide where the card will be moved to on the list (1 being the top of the list).

Cheers,   
Manu \| The Trello Team

comments: author: Brian Kehlmeier
body: Ahh, so the *Suggested* part of the move is only the destination list, and the position field is still used.


author: ManuR
body: That is correct!
Free Card Mirroring
Asked by Office BWB:

Hi.

We have been looking for a power-up to mirror two cards on different boards, and we came across 3 options, but all of them have a charge.  
Would Trello have a free power-up for this situation, or is there anyway over the boards to do this?  
Thank you!  
Regards,


Answers:
author: milynnus
body: [@Office BWB](/t5/user/viewprofilepage/user-id/5132107)

Check this out.   
<https://deta.space/discovery/@milynnus/space_mirrorsync>

comments: author: djtlmd
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Tried for an hour didn't work. Do you have a video?


author: djtlmd
body: <https://share.getcloudapp.com/NQuWJArb>


author: djtlmd
body: <https://share.getcloudapp.com/geuE47zY>


author: milynnus
body: [@djtlmd](/t5/user/viewprofilepage/user-id/5163490)

No I do not. I have it installed and it is working. Did you read the blog doc?
Is it possible to disable Archive function for certain lists/ cards in Trello
Asked by Dwight Welsh:

Hi there guys,  

I was wanting to know if it was possible to disable/ turn off the "Archive" option for certain cards/ lists on a trello board.  

Thanks for any help on this.

<br />

Regards,  
Dwight


Answers:
author: Oliver S
body: Hi Dwight, welcome to the community!! :)

It's not currently possible to prevent the Archive option on certain lists and cards. Definitely agree it would be a great feature! There is an open feature request for this, and I've gone ahead and added this post to the request. While there is no ETA, I'll pass your interest in this onto our team for consideration! :)

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and future releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

comments: author: Dwight Welsh
body: Thank you Oliver,  

I look forward to when this become an option :)


Tags: archive

disable
Card repeater - archive
Asked by Bruna Pierotti:

The power up description says that the action will not workout if the card is deleted or moved to another board. Does archive count as "move"? If I just archive the template card will it still be repeted?

![Captura de tela 2023-01-27 152140.png](https://community.atlassian.com/t5/image/serverpage/image-id/236898iE0F407E87F928D4D/image-size/large?v=v2&px=999 "Captura de tela 2023-01-27 152140.png")


Answers:
author: Sagar Rao
body: Hello Bruna,

Ah! Yes, if you archive the card, the Repeat will still continue to work as expected, only deleting it or moving it to a different Board will stop the Repeat.

Sagar


Tags: card-repeater

power-up
How Can I find out who my administrator is?
Asked by steven.martinez:

Hi!

I am trying to change the email address associated with my Trello and it says only my administrator has access to allow me to change my email.

How do I find out who that administrator is?


Answers:
author: Clark Everson
body: Hi [@steven.martinez](/t5/user/viewprofilepage/user-id/5132013)

Welcome to community!

In most cases the best thing to do is reach out to your companies IT team or IT support as they normally manage all systems or at least maintain a list of owner!

Best,  
Clark
Sort
Asked by Sergey:

Good afternoon.

The column has cards that are sorted by label (Red - Orange - Green). They go from top to bottom, from red to green. Each card in the column has its own number (I change it manually).

How can I make a rule that will sort the cards by label every day (Red, then Orange, then Green), and then sort the number in each label (this is the name that I change manually).

What it looks like:

1. Red (From 200 to 1)

2. Orange (200 to 1)

3. Green (From 200 to 1)

The numbers can be any (i change the numbers manually), the most important thing is that the cards do not mix with each other.

Right now I've made a rule that just sorts by name, it ignores different labels and double or triple digits

(Currently:  
91  
98  
8  
85  
866  
7  
655

<br />

It should be:  
90  
89  
88  
87  
80  
50  
8  

And this above should first be sorted in the red label, then in orange and green in turn).

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/236881iF7DB56190302462A/image-size/large?v=v2&px=999 "Screenshot_1.png")![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/236882i65E1A2C4FDF6855F/image-size/large?v=v2&px=999 "Screenshot_2.png")


Answers:
author: Felipe Marques Noll
body: Hi Sergey! Welcome to the Community.

I'm Felipe, nice to meet you :)

As you reported Butler alphabetically sorts the title from left to right. If you add the numeral "0" before the numbers 1 to 9, it will sort as you want. I'll let an image example with the Command configuration below and a video of Butler working in this example in this video I recorded <https://share.getcloudapp.com/5zu2RRok>.

![Screenshot 2023-01-30 at 11.42.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/237179i9977B4CB9040F8E1/image-size/large?v=v2&px=999 "Screenshot 2023-01-30 at 11.42.10.png")

I hope this helps you

Felipe Noll
Downgrade to free Trello
Asked by Jennie Rosio:

How do you cancel your trial with Trello?


Answers:
author: Oliver S
body: Hi Jennie, welcome to the community! :)

To cancel your Trial, you can head to your Workspace's billing page in the Workspace settings: <https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#Cancel-your-Trello-Premium-or-Standard-plan>. From there, you should see a link to cancel!

Reach out if you have any further questions - happy to help!
Combining boards in automation
Asked by Sophie McGhee:

How can i set a general automation so that every outstanding action across all Boards gets emailed to me and my team every Monday?


Answers:
author: Felipe Marques Noll
body: Hi Sophie! Welcome to the Community.

I'm Felipe, Nice to meet you!

An option that may fit you is to [Create an email report with Butler](https://support.atlassian.com/trello/docs/creating-reports-with-butler/) or a [Calendar Command](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Calendar-commands) like the one below to automatize a report and send an email to a list of recipients containing information about cards on your board.

![Screenshot 2023-01-30 at 7.43.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/237196i2131C9F1CD0E9360/image-size/large?v=v2&px=999 "Screenshot 2023-01-30 at 7.43.00 PM.png")

In both cases, you can use the [Butler Variables](https://support.atlassian.com/trello/docs/creating-reports-with-butler/) to create a customized report to fit your purposes.

I hope this information helps you!

Felipe Noll
Butter Rules stopped working.
Asked by WILLS Damasio:

Hello,

I have a board with some rules created using Butler in 2022. In Jan/2023 the rules stopped working.

I tried to disable/enable, checked the log, created a new one, but none worked out.

Any suggestion how to fix or debug Automation rules?

Regards.

Wills


Answers:
author: Alex W
body: Hey [@WILLS Damasio](/t5/user/viewprofilepage/user-id/5131855) - welcome to the Community!

You'll need to provide us more info in order to assist, e.g. what automations stopped working? Which boards were these automations on?

As you're an Enterprise member, I highly recommend raising a ticket with us at <https://trello.com/contact> so we can work through this with you.

comments: author: WILLS Damasio
body: Hi Alex,

Thanks for the return. After some debugging I figure out what happened. Someone in the board changed the List name. So all rules applied to that list stopped work.

Regards.


Tags: automation

butler