missing logo icon in SourceTree window
Asked by satoshi nishiahra:

missing logo icon in SourceTree window: white circle instead of custom logo image.

SourceTree version: 2.0.5.2 (2.0.5.2)

OS: OS X 10.10.3

here is a screenshot:

SourceTree:

????????? 2015-06-17 21.14.09.png

bitbucket page on Chrome

????????? 2015-06-17 21.13.50.png

regards.  
[](https://community.atlassian.com/t5/Sourcetree-questions/missing-logo-icon-in-SourceTree-window/qaq-p/448009?attachment-id=7460){#link_1173f8a45f6e6d}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13487/1/%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202015-06-17%2021.14.09.png){#display_1173f8a45f6e6d_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/missing-logo-icon-in-SourceTree-window/qaq-p/448009?attachment-id=7461){#link_1173f8a45f6e6d_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13487/2/%E3%82%B9%E3%82%AF%E3%83%AA%E3%83%BC%E3%83%B3%E3%82%B7%E3%83%A7%E3%83%83%E3%83%88%202015-06-17%2021.13.50.png){#display_1173f8a45f6e6d_2}


Answers:
author: caauslin
body: Doing this fix the problem for me:

First, quit SourceTree **completely**.

Then remove **ALL** the files under:

*\~/Library/Application\\ Support/SourceTree/ImageCache/*

Which can be achieved by running following command in terminal

```
rm -v ~/Library/Application\ Support/SourceTree/ImageCache/*
```

Start SourceTree, you will see all your repositories will have the default icons now and just wait the customized icon to be downloaded.

FYI, I am using OSX 10.9.5 and SourceTree 2.0.5.2

comments: author: Drew Bombard
body: Tried that. I actually tried trashing ALL preferences, cache etc... Restarted everything and re-input all repositories. Not only did it not fix the the problems with the other random missing logos, but all logos are gone. I've tried using variations of SSH / HTTPS etc...Any other suggestions... ?I'm using OS X 10.11 and SourceTree 2.0.5.3


author: George Coller
body: I also tried it, just defaulted all logos to default. Used to work fine so I don't know why they can't fix it.I'm using OSX 10.10.5 and SourceTree 2.0.5.5


author: caauslin
body: Sorry for the late reply, as I can only post one comment per day due to new account restriction :(Anyway, I actually did the all same as @Drew did, however removing the image cache is the only successful attempt.Also, there is an file named \*RepoAvatarURLCache\* in the ImageCache folder, make sure you delete it too. I get a lot of blank icons if I leave it there, and it seems prevent SourceTree from generating new icon caches, deleting it brings everything back on the track. Since we are using different versions of OSX, maybe do some search with the filename? I can confirm it is working on my machine at least.@George, Yes, this is a newly introduced bug, I cannot remember since when, but I have seen it for couple of months. If it really bothers you that much, maybe roll back to SourceTree 1, which is available from App Store, I have used it for a while and I didn't see much differences except the "old-fashion" UI (pre-Yosemite).


author: Callum McCurrach
body: Worked for me


author: benface
body: +1


author: Tugrul Ozdemir
body: To show icons at sourcetree window, add your icon file to project root folder as 'icon.png' named.


author: Todd Moore
body: Please comment here: <https://jira.atlassian.com/browse/SRCTREE-3082>

It does appear they are working on the problem though.


author: mrdink
body: I'm having the same issue.

Version 2.0.5.2 (2.0.5.2) on iMac 5k 10.10.4 (14E46)

Screen Shot 2015-08-04 at 10.52.32 PM.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/missing-logo-icon-in-SourceTree-window/qaq-p/448009?attachment-id=3649){#link_1173f8e34cf58e}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13502/1/Screen%20Shot%202015-08-04%20at%2010.52.32%20PM.png){#display_1173f8e34cf58e_0}


author: Zacharias Beckman
body: SourceTree.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/missing-logo-icon-in-SourceTree-window/qaq-p/448009?attachment-id=2898){#link_1173f8e97ec26f}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13499/1/SourceTree.png){#display_1173f8e97ec26f_0}


author: Alexander Merkulyev
body: Aaaaaaannd..... that's more than ++two years++ have passed and still no icons!  
And I distinctly remember this thing used to work.

*Sourcetree 2.6.3 (134) / macOS Sierra 10.12.6 (16G29)*


author: Harpunius
body: **Same problem. Any updates on this?**


author: rmtweb
body: +1 Same problem too - has anyone managed to get a definitive answer to this question?


author: Drew Bombard
body: +1 Same thing here. Been like this for ever.


author: Josh Kopecek
body: +1 Here. Refresh logos also does not work.


author: Ernest Poletaev
body: +1 on latest SourceTree and OS X


author: George Coller
body: Same problem as of July 31...the "refresh logo" command does not work.


author: Zacharias Beckman
body: Same problem... Version 2.0.5.2 (2.0.5.2). BitBucket logos are blank. GitHub logos are the standard bucket on a blue background. Fix please? Very annoying!


author: Ashley Aitken
body: Same issue on MacOSX for quite a while now, across updates of both MacOSX and SourceTree. Even the default image would be better than the annoying empty circle :-(


author: Chris Minett
body: +1Same SourceTree version (2.0.5.2) but I'm running OS 10.10.4All BitBucket repo logos are missing. GitHub logos are all the plain bucket on blue background.


author: Chad Bush
body: Same issue for me, but only on one machine. On my Mac Pro and SourceTree logos all appear fine. On my MacBook Pro all logos are missing as above. Both machines running the current stable OS and SourceTree version. Mac OS v10.10.4, SourceTree v2.0.5.2.


author: Paul Cruse III
body: Same issue for me as well... when can this get fixed?


author: Rod Bauer
body: Same here on all our Macs 10.8 through 10.10.Been like this for a few weeks now


author: Diego Cagnoni
body: Same here sourcetree 2.0.5.2 (2.0.5.2) and OSX 10.10.3


author: Cameron Stewart
body: I'm having the same issue on OS X 10.10.4 and SourceTree 2.0.5.2.


author: Todd Moore
body: Same problem here on 2.0.5.2


author: mmchugh
body: +1. Experiencing the same issue. Using the same OS and SourceTree version.