youngmon/atlassian-qna huggingface dataset:
confluence export pdf error
Asked by qi martin:

Confluence cannot write '??'?if page write '??' field and export PDF file. confluence will be tell me system error

![??????_7640526b-c4a2-47c1-8c9f-64fcdc0a75cc.png](/t5/image/serverpage/image-id/44053iE6D3DC2B9C7F322A/image-size/large?v=v2&px=999 "??????_7640526b-c4a2-47c1-8c9f-64fcdc0a75cc.png")


Answers:
author: ajeet_singh
body: [@qi martin](/t5/user/viewprofilepage/user-id/2498541),

I hope below url will help you

<https://confluence.atlassian.com/confkb/pdf-issues-troubleshooting-180292163.html>

comments: author: qi martin
body: thank you singh

although not my solve the problem?you give me good idea?
Can I make automatic multilevel list?
Asked by Marina Ivakhnenko:

I need to make multilevel list like this:

1. text

1.1 text

1.2 text

2. text

2.1 text

2.2 etc

Confluence makes numbered list auromatically if I put 1. and press space. But if I put 1.1 - it doesn't make it a list. May be there are such specail macros for multilevel lust?

Thank's in advance for help.


Answers:
author: Francesc_Arb?
body: Hi [@Marina Ivakhnenko](/t5/user/viewprofilepage/user-id/2567935),

there's a comercial app named Numbered Headings with exactly this behaviour. You can find it here: [https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/16063/numbered-headings?hosting=server&tab=overview)

Try it for free with an evaluation license.

comments: author: Marina Ivakhnenko
body: Thanks for your answer!

Actually, this app works only with headings. Are there such app that can work with text? It's not very convenient to transfer all the text into heading.


author: Matthew Buchanan
body: I'm looking for an answer to this exact question. I also found Number Headings and do like the way it will allow you to make your headings numbered, but I am also looking for a way to create a multilevel list:

1. Something

1.1

1.2

1.2.1

1.2.2

2. Something else

2.1

2.2
REST API controller
Asked by Manikanta:

We have many users who call data from Jira and Confluence via REST API to/from the third party applications like ServiceNOW, Power BI etc.. This is hitting our site performance very badly especially during peak hours. Since, we don't have any control over who all are actually reading/writing the data into Jira and Confluence, we are ending up with outages at times.

Can someone suggest any way to control who all are using API calls, so we can restrict/control them? Any plugin suggestions also would be helpful.


Answers:
author: Alexey Matveev
body: Hello,

You could install a proxy between your Jira and Confluence and limit access to certain rest endpoints there.


Tags: jira

rest

rest-api

restriction
Where can I find list of control names like $user.email
Asked by David Spaulding:

I am looking for a list of variables that can be dded to a Form Hidden field.

One class is $user, what are the others and what elements like $user.email can be referenced?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: It comes from the Java API. For example: <https://docs.atlassian.com/atlassian-confluence/5.9.1/com/atlassian/confluence/user/ConfluenceUserImpl.html#getEmail-->

You can see other supported methods, classes etc in the Javadocs but the objects should be in the context for you to use it.


Tags: cloud

confluence-cloud
Confluence - Mentioning Users
Asked by Julie Ross:

Hi,

I am a confluence / Jira administrator and admin for our entire instance.

I cannot mention users in one of my Confluence page comments.

People with less permissions than I can do so. I cannot find out how to fix this.

Please help as I have already lost over an hour to this issue.


Answers:
author: Johan Soetens _Dumblefy_
body: Hi Julie,

have you verified the *Disable Autocomplete* option in your profile?

[Mention Feature Doesn't Work for Specific User](https://confluence.atlassian.com/confkb/mention-feature-doesn-t-work-for-specific-user-744527570.html)


Tags: jira-administration
Can I email the link to a global template?
Asked by jill barkan:

I am looking to email a link directly to the global template page to other users who do not have admin priveleges.


Answers:
author: Shannon S
body: Jill,

What is the goal of emailing a link to the template to your users?

You'll want to keep in mind that anyone can use a Global Template to create a page, but only Administrators will be able to manage them.

* [Create a Template](https://confluence.atlassian.com/doc/create-a-template-296093779.html)

> **Global templates:** These page templates are available in every space on your site. If you have [Confluence Administrator permission](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html), you can define global templates via the Confluence Administration Console.

If you're interested in non-administrative users modifying Global Templates, please vote on the feature request below:

* [CONFSERVER-30777](https://jira.atlassian.com/browse/CONFSERVER-30777) *Separate permissions for managing Global Templates from Confluence Admin*

Regards,

Shannon

comments: author: jill barkan
body: Hi Shannon,

When we make updates to the templates, we would like to email the team the changes applied without have to create "Dummy" pages to illustrate.

thank you.


author: Shannon S
body: Jill,

Perhaps you could create a PDF export of the template? I would try doing so with the "print to PDF" feature on many browsers, and then you can email that.

Otherwise, your regular users can only see the template when they go to create a page with that template.

Regards,

Shannon


Tags: confluence-server

server
Examples of Confluence as a public knowledge base?
Asked by Tami_Sutcliffe:

Does anyone have examples of businesses using the Confluence knowledgebase? We'd like to see some working sites that are using it before we try a test run. Suggestions?


Answers:
author: LarryBrock
body: Hi [@Tami_Sutcliffe](/t5/user/viewprofilepage/user-id/2638132) and welcome!

In addition to making excellent Jira apps (formerly add-ons), [Tempo](https://tempo-io.atlassian.net/servicedesk/customer/portal/6) uses a Confluence KB tied to their Jira Service Desk for product support. The link takes you to the "Tempo Customer Support" portal where they have the KB function tied in.

Here's a couple of screenshots (as one has to sign up for an account on their helpdesk site in order to enter and you may not wish to do so):

![Tempo1.png](https://community.atlassian.com/t5/image/serverpage/image-id/44004i6FF85453C7AE813F/image-dimensions/445x322?v=v2 "Tempo1.png")

Notice how when I typed "timesheet" in the Summary, KB articles appeared on the right hand side of the screen. If I click one, I get:

![Tempo2.png](https://community.atlassian.com/t5/image/serverpage/image-id/44005iEF0752D0C329D1C1/image-dimensions/461x264?v=v2 "Tempo2.png")

this pop-over view of a confluence page, complete with a feedback request at the bottom.

[Botron Software](https://support.botronsoft.com/servicedesk/customer/portal/7) is another Atlassian App vendor who uses Jira and Confluence to provide a KB for their help desk. Again, have to sign up - sorry. :-(

I can't provide my favorite one, unfortunately, because my former employer has it behind a firewall. :-(

Hope this answers your questions, if so, please consider clicking the "Accept Answer" button so others benefit from the "answered" flag on their search results. Thanks!

\~\~Larry Brock

comments: author: Tami_Sutcliffe
body: Thanks for the links, Larry. These are very helpful.

It is curious that so many KBs are behind firewalls.

Seems like it kind of defeats the purpose of putting all that good knowledge out there, doesn't it??

I know there are hassles with delivering a KB live, allowing users to leave comments and such, and, of course, you want to collect those valuable analytics that arent as valuable if you just have generic unregistered users.

Still - it would be nice to see more KBs that are public. (IMO)


author: LarryBrock
body: I'm sure there are plenty out there [@Tami_Sutcliffe](/t5/user/viewprofilepage/user-id/2638132) - I just need the Google-fu to figure out a search that would be able to detect them. :-)


Tags: knowledge-base
Failed to establish local tunnel on multi-page blueprints with Confluence Connect
Asked by carloscuba:

Hi. My company needs to implement Confluence blueprints with multiple pages and for this they have assigned me to help create them via [this tutorial](https://developer.atlassian.com/cloud/confluence/multi-page-blueprints-with-confluence-connect/).

I have been able to thus far clone the repository, install dependencies, modify **atlassian-connect.json** to what is specified, create the route handler **created.js** with the code provided, create a **credentials.json** file for which I provided my company's domain name, my username, and an API token I created.

However, when I run **npm start** I get this error:

![Screen Shot 2019-01-29 at 3.19.59 PM.png](/t5/image/serverpage/image-id/43985i012F624135E501D7/image-size/large?v=v2&px=999 "Screen Shot 2019-01-29 at 3.19.59 PM.png")

And the **debug.log** file looks like this:

![Screen Shot 2019-01-29 at 4.06.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/43988iCD80DE404C7DA511/image-size/large?v=v2&px=999 "Screen Shot 2019-01-29 at 4.06.20 PM.png")

From the error messages thrown, I gather that the main error is that a local tunnel cannot be established (Failed to establish local tunnel) because of failed MSpanList_Insert.

Looking this up online I thought it would have to do with having an old version of Go/GoLang, but my **go version** command outputs **go version go1.11.5 darwin/amd64** (I'm doing this on a MacOS Mojave 10.14)

Also, the line **Cannot read property 'indexOf' of undefined** seems to point to to an error with the **lock** package. I also tried looking this up, but found [little help](https://github.com/nordnet/cordova-hot-code-push-local-dev-addon/issues/21).

Is it possible that the tutorial omits or assumes I can follow certain steps that I clearly haven't? Has anyone been able to successfully complete this tutorial? It is worth mentioning that I am only a developer of my company, but I went over the steps with my Project Manager, who should have the proper credentials, should that be the issue, and he also couldn't get past this step.

Please let me know if you need me to provide more information to solve this. Thank you for any help or insight you may provide.


Answers:
author: LarryBrock
body: [@carloscuba](/t5/user/viewprofilepage/user-id/1946710)- looks like someone has cleared the "spam" flag and this posting is active again.

comments: author: carloscuba
body: Yes. Thank you. I had been advised by support to post here <https://community.developer.atlassian.com/t/failed-to-establish-local-tunnel-on-multi-page-blueprints-with-confluence-connect/26693> as well, and I'll post the answer I get or come up with on both.
Create a space
Asked by Anna K:

I don't find create button to create a site space


Answers:
author: Sid
body: Hi [@Anna K](/t5/user/viewprofilepage/user-id/2637702),

To create a space, you need to have the permission to create space permissions. Please verify if you have the required permissions.


author: Dharma Ramos
body: And if you do have permission to create space, then you click Spaces in the header then select Create Space from there.

<https://confluence.atlassian.com/doc/create-a-space-139463.html>
Is it possible to edit a section of a page rather than the entire page?
Asked by Elizabeth Matheson:

I'd heard there was an add on you could get that would allow you to edit a section of a page, defined by a heading. It saves a lot of scrolling when you have to make a few edits to multiple sections. Any ideas?


Answers:
author: Prakhar Srivastav {Appfire}
body: Hi [@Elizabeth Matheson](/t5/user/viewprofilepage/user-id/2637368)

There is inplace editor add-on for confluence.

[https://marketplace.atlassian.com/apps/33286/inplace-editor-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/33286/inplace-editor-for-confluence?hosting=server&tab=overview)

Let me know if it suits your requirement.

Regards

Prakhar

comments: author: Elizabeth Matheson
body: That's exactly what i was looking for!

Thanks, Prakhar!


author: Prakhar Srivastav {Appfire}
body: [@Elizabeth Matheson](/t5/user/viewprofilepage/user-id/2637368)

You are welcome! If you feel like my answer helped you, kindly mark my answer as accepted.
Large spaces lead to connection problems
Asked by Christian Polonio:

Hi,

we are currently evaluating Confluence Cloud and tried to import a rather large Word document (2000+ pages) into a confluence space. After running for some minutes, the import process stopped and displayed, that there was an error while connecting to the server (the original message in german says : "Beim Herstellen der Verbindung mit dem Server ist ein Problem aufgetreten".). Some most chapters of the Word document made it in to the confluence space, others were missing.

We had similar problems while trying the same import on a local instance of Confluence and were able to fix it by increasing the maximum allowed memory usage in the Java Environment. Of course I don't have access to these values in the Cloud version of Confluence.

As the import has to be performed only once, a possible solution would be to split the word document in smaller portions. Not the biggest problem. However, we get the same message, when trying to move a page and its subpages to a new location within the space. The error message is the same as above.

Are there any limits for page count, size, etc. for a Confluence Cloud space? Or is there a way to tweak the configuration to prevent issues like the ones above?

Best regards

Christian


Answers:
author: Diego
body: Hello there Christian!

There is a possibility that we are facing the following **bug:**

**[CONFCLOUD-53372 \| Unable to Import large Word Document to Confluence](https://jira.atlassian.com/browse/CONFCLOUD-53372)**

Currently, this bug is still open. The best course of action would be to **vote and watch**the bug. Voting will increase the visibility of this report and watching will keep you up to date with anything posted there.

Let us know your thoughts!


Tags: confluence-cloud
Prevent exporting of a Page
Asked by Tom Sharples:

We are using Confluence Cloud and would like to limit the ability to easily Export to PDF or Word for a security group we have configured. I understand the ability to restrict an entire Space is available via Space Permissions, but you can only amend Add or Delete permissions for Pages in this interface.

Can this menu be customised in the Cloud version removing the items struckthrough?

![29-01-2019 16-50-22.jpg](/t5/image/serverpage/image-id/43948iBA4CB512B761E9AE/image-size/large?v=v2&px=999 "29-01-2019 16-50-22.jpg")


Answers:
author: Ben Magro
body: Hello All,

We have a feature in Beta that will allow Org Admins of Confluence Cloud to block pdf export from particular instances. It will be available for customers with an active Access Subscription. If you are interested in being part of the Early Access Program please email me at [bmagro@atlassian.com^![](https://jira.atlassian.com/images/icons/mail_small.gif)^](mailto:bmagro@atlassian.com)

Ben Magro  
Product Manager: Cloud Security


author: Diego
body: Hello there Tom!

Currently, for the users to export their pages they only need **view permission**. To keep users from exporting the pages to PDF they should be removed from the view permission.

We have this information here:
> **Normal Export (HTML and PDF)** -- to produce an HTML file containing all the pages that you have permission to view.

You can find the origin of this excerpt here:

**[Export Content to Word, PDF, HTML and XML - To export pages to HTML, XML, or PDF](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html)**

Let us know your thoughts!

comments: author: Tom Sharples
body: Thanks for your reply, however these are shared Pages and if your remove the View permissions from them, our team can no longer see the page at all.

Are additional granular permissions for pages going to be made available on a future release?


author: Diego
body: Hi Tom! Currently, there is no roadmap that we could share about the inclusion of this feature in Confluence Cloud. However, there is a **Feature Request** reported here:

**[CONFCLOUD-57587 \| Ability to restrict page export permissions from specific users or groups](https://jira.atlassian.com/browse/CONFCLOUD-57587)**

As of today, the best course of action would be to **Vote and Watch** the request. Voting will increase the visibility and watching will keep you up to date with everything posted there.

Let us know your thoughts!


Tags: cloud

confluence-cloud
How can I hide the page tree on the sidebar of a space?
Asked by PR:

How can I hide the page tree on the sidebar of a space?


Answers:
author: Tyler Brown
body: Hey,

Under Space Tools (or the gear in the bottom left corner) hit configure sidebar.

Then beside Navigation Display Options make sure it is the minus symbol.

Tyler

comments: author: Philipp Ritz
body: I am on the Cloud version. I can access "Sidebar configuration" but the three options  

?berblick (= Overview), Blog, Workflows Lite do not include an option to eliminate the sidebar.

![pic 2019-01-29 um 18.30.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/43961i0349CA12546E2C15/image-size/large?v=v2&px=999 "pic 2019-01-29 um 18.30.15.png")


author: Tyler Brown
body: Hey Phillip,

I believe that the customization options are different between the Server and Cloud versions.

I'm not sure of there are any options to hide the page tree on the Cloud version.

Tyler


Tags: cloud
Anonymous users cannot access child pages to space after upgrade
Asked by mikjonssongs:

Having a similar issue as <https://community.atlassian.com/t5/Confluence-questions/Enabled-Anonymous-Access-but-still-requiring-Login/qaq-p/325313>

But after upgrading from 5.10.0 to 6.14.0, anonymous users can access the home page of the space, but no child pages.

It worked before the upgrade and both space and global permissions are configured.


Answers:
author: mikjonssongs
body: I came in to the office this morning to reproduce it and write a support ticket.

Now it works... so, I guess the solution is to leave it over night? Some caching issue maybe?


Tags: confluence-server

server
User access to invite users
Asked by Joan Coady:

Does anyone know of a way to restrict some users from inviting other users? We have an internal process for requesting credentials and want to restrict inviting users for all but the Admin people. Thanks in advance for any direction.


Answers:
author: Shannon S
body: Hi Joan,

Site Admins and Trusted Users can invite other users.

For more information, have a look here:

* [Invite, edit, and remove users](https://confluence.atlassian.com/cloud/invite-edit-and-remove-users-744721624.html)

If you don't want someone to be able to invite other users, then you should change their user permission to **Basic** from **Trusted.**

From the user's entry in **Administration**:

![Screen Shot 2019-01-30 at 5.18.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/44109iE6EF4D6220125DA6/image-dimensions/332x417?v=v2 "Screen Shot 2019-01-30 at 5.18.36 PM.png")

Have a look at that, and let me know if you have any questions.

Regards,

Shannon


Tags: cloud

confluence-cloud
Is there a way to integrate Confluence calendar to slack ?
Asked by Koushik:

I would like to know if there is a way to enable notification of Confluence calendar to Slack, So that I get notified based similar to calendar invites


Answers:
author: Carol Pettirossi
body: It would be great to have an integration since we have Birthdays on wiki team calendar for example.


author: Diego
body: Hello there Koushik!

The notifications from Team Calendars are emails that are sent to the parts who are invited to the events. With this in mind, you could use some other **Slack App** to deal with this.

You could set emails to be sent to a Slack room by using an app such as **Email:**

**[Slack Apps - Email](https://ciastesworkspace.slack.com/apps/A0F81496D-email)**

You can also refer to other apps that might help you out:

**[Slack Apps - Search results](https://ciastesworkspace.slack.com/apps/search?q=email)**

Let us know your thoughts!

comments: author: Koushik
body: Hello Diego,

Thanks for the response, But my question is in regards to Confluence calendar integration with slack

Thanks

Koushik


author: Diego
body: Hello there Koushik!

The proposed solution is a workaround to the fact that there is **no direct integration** between **Team Calendars** and **Slack**. Since calendar reminders are emails that the system sends, we could use one the email apps available for Slack.

The Confluence app for slack does not include reminders / notifications from Team Calendars.

Please, let us know your thoughts!


author: Eve Hayes
body: Is there any integration with confluence calendars planned? Would like to allow team members to create a calendar event from slack in the team calendar in confluence. Would be a great feature


author: Lee Lubner
body: Add on: outlook integration with Mac specifically would be phenomenal


Tags: slack

team-calendars-for-confluence
Deploying Atlassian Companion with SCCM
Asked by Jason Chan:

Does anyone know if there is a way to deploy the Atlassian Companion from the .msi and having it launch at startup? Alternatively, if we deploy the .exe from SCCM does anyone know how to add an uninstall string in SCCM?

I can't find any install switches for the .msi other than the standard ones (/qn, etc.) and I did find the -silent switch for the .exe but couldn't find an uninstall command.

Thanks!


Answers:
author: Shannon S
body: Hi Jason,

I saw a case with another customer trying to use SCCM, and I remember they were running into a lot of issues with this.

I found the following feature request in that thread:

* [CONFSERVER-57541](https://jira.atlassian.com/browse/CONFSERVER-57541) *Companion App MSI startup after install*

I believe this applies to your situation? If so, please vote, and watch the case in order to be updated of any changes.

Regards,

Shannon


Tags: confluence-server

server
How do I change the color of the heading of my wiki without being admin
Asked by l shawa:

I don't have admin right but I tried copying a blue heading from someone else's wiki and it didn't allow me


Answers:
author: Sireesha Dugginapeddi [Appfire]
body: Hi [@l shawa](/t5/user/viewprofilepage/user-id/2635896),

You should be able to copy headings/content from any wiki and paste it as is into your wiki. In your scenario, as a work around - you can always change the color of the heading by selecting any color (or blue) from the font colors option in the menu bar. You do not need admin privileges to do so. You can also use CSS styling to change the font color.

When you said your wiki didn't allow you, did you mean an error was thrown or you were able to paste the heading but the color was not copied? Or is it something else? Please elaborate and l will be happy to help you.

Thanks

Sireesha


Tags: wiki