youngmon/atlassian-qna huggingface dataset:
Image embedded in Jira table is not loaded in a Confluence word export
Asked by Benjamin Prenom:

Hi everyone,

On a Confluence (cloud version) page, I'm using the /Jira function to pull some tickets from a specific Jira board (cloud version).

Some of these Jira tickets contains pictures in the ticket description.

On the confluence page, all the tickets are pulled properly and pictures are visible.

However, as soon as I export this Confluence page in a Word or PDF format, the pictures are not loaded in the export hence it shows a blank area instead the actual picture.  
In the word export (from a PC), I get the following error message for each picture.

On the same Confluence page, I tried to embed pictures in various places to see if they get properly loaded in the export:

- Embed picture on the confluence page -\> export works properly  
- Embed picture in a table -\> export works properly  
- Embed picture in a layout -\> export works properly

My conclusion is that the issue is coming from the /Jira function in particular.

If you have a workaround to get the pictures from a /Jira table properly exported in Word/PDF, please let me know!

Many thanks in advance,  
Ben.

![word_export_confluence_broken_pictures.PNG](/t5/image/serverpage/image-id/117547i5BD456937C3C9252/image-size/large?v=v2&px=999 "word_export_confluence_broken_pictures.PNG")


Answers:
author: Diego
body: Hello [@Benjamin Prenom](/t5/user/viewprofilepage/user-id/4134102) !

I believe that you are affected by known bugs of the export feature. Usually, this happens with web images (images linked directly from the internet or somewhere).
> * [++***\[Confluence Cloud\] Page export to word only contains up to 50 images***++](https://jira.atlassian.com/browse/CONFCLOUD-31714)
> * [++***\[Confluence Cloud\] PDF export doesn't render web images***++](https://jira.atlassian.com/browse/CONFCLOUD-65482)

The only workaround would be to attach the image to the page itself instead of using the image included from the web, as you have already noticed.

Let us hear from you!

comments: author: Benjamin Prenom
body: Hello [@Diego](/t5/user/viewprofilepage/user-id/1188952) !

As you can imagine, I cannot attach the image on the page itself as the purpose of using the /Jira table is to get a dynamic table pulling tickets according to it's settings.

These issues have been reported in 2013 and still in a "gathering impact" status... I think we'll have to live with bug for a while!

Thank you for you reply anyways!

Ben.


author: Diego
body: Yes, the workaround does significantly increase the rigidity of the whole process, as it is not dynamically updated.

Thank you for sharing your thoughts on it!


Tags: cloud

confluence-cloud
New editor page and edit fil in the page
Asked by Khoram Habedi:

Hi,

I want to edit file with companion in the published page. It was possible in the old editor page(see screen shot).

But i dont know, how to do it in the new editor page? it only possible to edit the fil under attachechment.

Can someone help ?![Sk?rmbillede 2020-11-09 kl. 11.03.34.png](/t5/image/serverpage/image-id/117516i8ED13BC42C2AFC88/image-size/large?v=v2&px=999 "Sk?rmbillede 2020-11-09 kl. 11.03.34.png")


Answers:
author: Ang?lica Luz
body: Hello [@Khoram Habedi](/t5/user/viewprofilepage/user-id/3841898),

Thank you for reaching out to Atlassian Community!

With the changes in the editor, it also changed the way files can be edited.

In the screenshot that you shared, for example, the option works only for the legacy editor.

Using the new editor, you can only edit files from the attachments page and attachments macro.

For more details, please check the documentation below:

* [Edit an attached file](https://support.atlassian.com/confluence-cloud/docs/edit-an-attached-file/)

Regards,  
Ang?lica


Tags: cloud

questions-for-confluence
how is it possible i can still preview a deleted file from an old stored link
Asked by Paul Wijnen:

on a page, a link was shared to a attached excel file. Now the info in the excel is invalid, and is deleted. Still my collegue uses the link and it shows the deleted file.

File was removed form both the page, and not availible in the attachement overview, firs we tought it accesses an older version of the page, we deleted these, so only one version of the page remains. Still the link works and opens a preview of the old excel file.

Anyone has a clue? i cant seem to get rid of this data

URL shows pageID=xxx\&preview=%xxxxxxx%xxxxxxxx%filename.xlsx


Answers:
author: Fabienne Gerhard
body: Hi [@Paul Wijnen](/t5/user/viewprofilepage/user-id/3891292)

this is pretty interesting. Which version of server are you running?

Did you empty the trash of space permanently as mentioned [here](https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html)? Seems impossible that it's still shown but who knows.

Hope this may help!

comments: author: Paul Wijnen
body: that did the trick, thanks, interesting, and in some use cases dangerous that hard copied URL still show the deleted data.


author: Fabienne Gerhard
body: Yeah that's absolutely right!

Thanks for accepting the answer - hope this can also help other people who stumble across the same problem. I remember that we had this last year with a list that got in the wrong space....


Tags: confluence-server

server
Consumption monitoring of installed plugin at Atlassian products
Asked by Noa Masel:

hello!

we are big company, working with Atlassian data center products (Jira, Confluence, Bitbucket ). over the years my team (manage of the products in the company) installed plugins as we were asked by the other teams.

now we want to uninstall unused plugins, before upgrade all the products, but I can't fined a way to know what plugins are in use and what aren't.

Do any body knows some plugin/app that monitoring this usage?

Thank you !!!


Answers:
author: Fabian Lim
body: Hi [@Noa Masel](/t5/user/viewprofilepage/user-id/4120741)

Unfortunately, there is no way to easily find out.

What we have done before is disable an app that you think noone uses for a week and you will find out right away if someone complains.

Cheers


Tags: app

bitbucket

confluence-server

jira

monitor

server
Confluence cannot show the images after edit the page
Asked by Benedict Chan:

I have a confluence page that is keeping update. For a version I just format the text and save. Some of the existing images cannot be shown again. Check for the network the images return HTTP409 conflict error.  

If I choose the Page History it can show the images. When I revert to an older version it can also shows the images.  

May I know this is a bug or other reason? Thank you!


Answers:
author: Diego
body: Hello [@Benedict Chan](/t5/user/viewprofilepage/user-id/4153534) !

I would like to understand a little more about this situation, [@Benedict Chan](/t5/user/viewprofilepage/user-id/4153534)!

Here we have some questions:
> 1. *If you copy this page into another space, is this issue still present?*
> 2. *What types of edits are you performing on this page? (copying and pasting content, removing, adding content..)*
> 3. *Are the affected images copied and then pasted back into the page?*
> 4. *Would it be possible for you to share a screenshot or screencapture of the error when it happens?*

If you end up taking the screenshot, be careful not to disclose any sensitive data with it. Our Community is an open space and everything can be seen by everyone here.

I asked about the copying and pasting of images due to this bug that is still open:
> * [++***\[Confluence Cloud\] When pasting an image into the editor, the image does not appear after publish***++](https://jira.atlassian.com/browse/CONFCLOUD-58843)

Let us hear from you!


Tags: cloud

confluence-cloud
Confluence REST API Pricing
Asked by Ali Mohammad:

Hi, This is regarding the usage and pricing model for Confluence REST API. We already have confluence license, and as part of that we are planning to make use of REST API provided by Confluence. Could you please confirm any additional charge for using REST APIs.

Thanks,

WhiteCoats Team


Answers:
author: Prince Nyeche
body: Hi [@Ali Mohammad](/t5/user/viewprofilepage/user-id/1322709)

There's no additional pricing to use the confluence API. once you have a licensed user, you can simply use the API. however there's a limit set on overusing the API resource which throttles from time to time. you will notice this when you run across a 429 error.

comments: author: Ali Mohammad
body: Thank You, could you please let me know what is the limit of API calls Per Month? With that it will be helpful in integration and as well as usage.

And one another thing, what if, if it crosses the threshold in-terms of pricing?

Thanks,

WhiteCoats Team


author: Prince Nyeche
body: Hi [@Ali Mohammad](/t5/user/viewprofilepage/user-id/1322709)

There's no cost imposed even though you overuse the API and no limit per month. The only effect is that the API will start failing when overused. I would suggest you limit your API request to 50 concurrent request per minute to avoid hitting that 429 error.


author: Ali Mohammad
body: Hmmm.... Got it. Basically it's a limitation on concurrency. Per Minute these many API calls only Ex: 50. If it crosses like within a minute if i make 51st API call, will get 429 error.

Anyway thanks a lot, it is very helpful. appreciate your support.

Thanks \& Regards


author: Prince Nyeche
body: Glad to help out [@Ali Mohammad](/t5/user/viewprofilepage/user-id/1322709), if the above answers your question. Please kindly accept the answer, so other users can see it as a solution.


Tags: cloud

confluence-cloud
Remove tab Title from pdf output?
Asked by Cameron Pascoe:

Hi,

I haven't been able to find an answer to this question - although I see it was asked [here](https://community.atlassian.com/t5/Confluence-questions/Remove-tab-names-from-pdf-output/qaq-p/1026787), without getting an answer I can see.

I'm using the macro localtabs to display content on different tabs in a page (<https://wiki.bitvoodoo.ch/display/BVNAVITABS/Localtab+Macro>).

When I use the pdf export function, I want to stop the Title of the Tab from being exported also, Is there any something in the PDF export Stylesheet that I could add to prevent the tab names from being displayed?

++**Page Setup:**++

![Tabs1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117482i72DB2A03697CE526/image-size/large?v=v2&px=999 "Tabs1.JPG")

++**PDF Export:**++

This is the PDF export - I've highlighted in yellow the tab headings that I want to prevent from being exported.

![Tabs2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117484iBD742CD9423D06F3/image-size/large?v=v2&px=999 "Tabs2.JPG")


Answers:
author: Kevin Jascur
body: Hi [@Cameron Pascoe](/t5/user/viewprofilepage/user-id/4149870)

my name is Kevin and I am a member of bitvoodoo :) Thank you for this interesting input! Right now we don't have this functionality implemented but we do want to consider that for our development. Could you please send us a mail with your use case at support@bitvoodoo.ch? You can also reference to this question.

Thank you and best regards,

Kevin from bitvoodoo


Tags: cloud

confluence-cloud

css

export
server randomly died and prints only this error
Asked by mokecode:

$soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.auiplugin:aui-experimental-soy-templates", "aui.page.header.soy", $templateParameters)


Answers:
author: Nic Brough -Adaptavist-
body: There is not enough of the error to do any debugging here. What are the lines below (the next 30 should be enough), and above (where we might need a hundred)?

The line you have there is not even an error, its just Confluence echoing out something it has been told to render, but not well enough for it to actually do it. Tracking back that is important, but only if you think it is leading to a crash.


Tags: confluence-server

server
Is it me or my browser (Firefox), or is there really no "undo" button in the new editor?
Asked by Verena Themsen:

In the server version, the editor had an "undo" button. In the cloud version, it's missing. Using Undo in the brower (Firefox) doesn't work (it's deactivated).

Am I getting something wrong, or is there really no error tolerance?


Answers:
author: Kat Warner
body: [@Verena Themsen](/t5/user/viewprofilepage/user-id/2051783) - I don't have an undo button on Confluence Cloud using Chrome. I had not noticed this was missing yet as Command + Z works.

I also had a look at [Learn about Confluence Cloud editing improvements](https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-editing-improvements/) and from the screenshots under "Which editor does your page use" it does not look like the old Confluence Cloud editor had the undo button either.

comments: author: Verena Themsen
body: I didn't know that shortcut, thank you!! That's a real help!

I was using Server version before, and that one definitely had an undo button. When I migrated to the Cloud version, the new editor was already being introduced, so I didn't know if there was an Undo button there before.


Tags: cloud

confluence-cloud
Excel Data source
Asked by Juan Delport:

HI guys. Please help me. I am no expert.

i have an excel file on confluence that is continuously being updated by various people.

and i have an excel document as a hard copy on my pc.

i need to fine a way for the excel document to automatically update the data from confluence excel sheet as it is being uploaded and saved in confluence.

at the moment its being done manually , almost constantly.

yes u can download the excel to my pc and then setup the data source, but that would still require me to download the file 2twice a day at least


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Juan Delport](/t5/user/viewprofilepage/user-id/4152928) ,

You may try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

It provides the [Table from CSV](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro) macro that supports outputting data from a URL ([Google Sheets and Google Drive](https://docs.stiltsoft.com/display/TFAC/Outputting+tables+from+Google+Sheets+and+Google+Drive+in+Confluence) as well), all the changes will be reflected in Confluence automatically.


Tags: cloud

new-to-confluence
API Related queries
Asked by Meharkumar:

Hi Team,  
Could someone help me with rest API key to get list of all pages in a space. I tried couple of API's but i am unable to get all page url's.  

Thanks,

Meharkumar


Answers:
author: Kurt Klinner
body: [@Meharkumar](/t5/user/viewprofilepage/user-id/4152582)

Hi Merharkumar

welcome to the Atlassian community

[https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-api-space-get](https://developer.atlassian.com/cloud/confluence/rest/api-group-space/#api-api-space-spacekey-content-get)

is the Rest API method to get the pages of one specific space

curl -u USERNAME:APITOKEN --request GET \\  
--url '<https://URL.atlassian.net/wiki/rest/api/space/SPACENAME/content>' \\  
--header 'Accept: application/json'

the returned JSON document will contain all the id of the pages.

With this id you can iterate over the pages via <https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-api-content-id-get>

the returned data will contain a value for the webui parameter that reflects the url

Hope that helps

Cheers

Kurt

comments: author: Meharkumar
body: Hi Kurt,  
Thanks for your response, i tried given Rest API. i am not able to pull full data from it.  
hope its not pulling child page URL's.  
for example i have 100 + pages and child pages in a space, but i could see 25 webui's for it. how can i get all pages and child page url's.  

Thanks,

Meharkumar


author: Kurt Klinner
body: [@Meharkumar](/t5/user/viewprofilepage/user-id/4152582)

Hi Merharkumar

sorry for the late reply, could you share the code of the script you are using, so that i can check

Cheers

Kurt


Tags: cloud

confluence-cloud
How do I change an existing user's email address in Confluence Cloud (free)
Asked by JupiterNet Wiki Admin:

How do I change an existing user's email address in Confluence Cloud (free)? I'm logged in as the site admin, yet there seems to be no way to modify the user's email address. The user also cannot change their own email address.


Answers:
author: Nic Brough -Adaptavist-
body: It depends on the user directory you are using. Free Cloud accounts mostly use Atlassian accounts, which belong to the person who created them, and should be maintained via them logging into id.atlassian.com where they will be able to change the email address for the account (but they cannot do it within the applications, it has to be done by account)

comments: author: JupiterNet Wiki Admin
body: I understand what you mean, but in this case the emails associated with the users do not have existing Atlassian accounts. The admin/site account does, but not the additional users.


author: Nic Brough -Adaptavist-
body: So what is providing their accounts?

I know I said **most** free accounts are using Atlassian accounts, but I was weak on that, others are clearly not Atlassian accounts, but that does suggest gsuite or atlassian-access (very not free). We need to know exactly how the account is provided before we can help more.


author: JupiterNet Wiki Admin
body: Ah OK! :) These accounts were created by using the Cloud Migration assistant from an existing server installation. In theory, I suppose we could change the addresses for those existing accounts first (we're still doing test migrations right now). But I'm still concerned about the ability to change them later.

If it matters, we also do control the domains for the email addresses.


author: Nic Brough -Adaptavist-
body: The migration assistant will create Atlassian accounts unless others are specified, so it could get complex if you do have others. And, yes, if you have the domains, then you might control the accounts.

There's a lot of "if" in this question, and (potentially) a lot more in the possible answers. I think I'd start by nailing down exactly where the accounts are coming from.


author: JupiterNet Wiki Admin
body: I get it now - in this case, as you explained, Atlassian accounts were created for each user, so the users can simply modify the address themselves, which is fine - I had been stuck on the idea that the administrator, specifically, could control this.

If it helps anyone else...for my use case, which was to test things out as specific users before handing the accounts over to them, it was possible to make sure the pre-migration email address was one we had access to, then allow migration to create the Atlassian accounts, test things out, then log in to the users's Atlassian account, change the email to their real email, and let them do a reset and take over the account.

Thanks for the help, got me on the right track!


Tags: cloud

confluence-cloud
Fetch Team calendar info from Project Calendar
Asked by Suresh Kumar:

Hi,

My project has team calendar, all Scrum team members enter their details in that calendar. Project has 12 Scrum Teams, total team members are 100+ members

I want to fetch only my Scrum team member's information from that calendar and list in my Scrum team's confluence page.

Do we have that option in Confluence? Please suggest.

Thanks


Answers:
author: Fabian Lim
body: Hi [@Suresh Kumar](/t5/user/viewprofilepage/user-id/4152366)

If the calendar events are jira tickets from a board, you can create a new calendar and use the same filter.

Now id the items were entered manually, that would not be easy to transfer.

Regards


Tags: cloud

confluence-cloud
Displaying Release Schedule on Calendar
Asked by Terri Yeago:

We want to display the 2 week release schedule on a calendar. When I use the Event Type - Jira Project Releases, it displays on the day after the release ends in the Calendar.

I would like it to display the Start Date of the Release. Anyone had this issue or figured out how to change it?

Thanks!

![MicrosoftTeams-image (1).png](/t5/image/serverpage/image-id/117415iF7182EC2B22AA069/image-size/large?v=v2&px=999 "MicrosoftTeams-image (1).png")


Answers:
author: Fabian Lim
body: Hi [@Terri Yeago](/t5/user/viewprofilepage/user-id/3102071)

Based on info from atlassian:

Team Calendar considers any Versions which have been released, to be a release. So if you have any unreleased Versions, they won't show on the calendar. By the way, it will only show the Version release on the release date. It is not going to be a range between the start date and the release date.

If you are expecting to see Versions and their start and due date on your calendar, then this is not possible, unfortunately. We have a feature request for this below:

* [CONFSERVER-51695](https://jira.atlassian.com/browse/CONFSERVER-51695) *Visualise the start and end date of JIRA versions in Team Calendars*

If that is what you were looking for, please vote on the above request and you will automatically receive updates on this in the future.


Tags: calendar

confluence-server

server
How to UNINTUITIVELY sort page by column
Asked by smak:

I'm a newbie to Confluence and wanted to share a solution that is so NOT intuitive on how to sort a column in a page.

1. Click 'Edit' on the page
2. Click the table inside the Table Properties
3. Click 'Edit'
4. At the end of the JQL (top box above the search tool), add 'ORDER BY *columnname* *DESC/ASC*
5. Click the Search tool (magnifying glass)
6. Click 'Insert' at bottom right corner
7. Click 'Save' and the page will be sorted

The most important step here? #5 because this somehow allows it to sort. If you don't do this step, it does not work.

Not sure if anyone had this problem, but this is how it worked for me, so wanted to share this ridiculous method to sort by columns.


Answers:
author: smak
body: Will do. Thank you!


author: Katerina Kovriga {Stiltsoft}
body: Hi [@smak](/t5/user/viewprofilepage/user-id/4148249) ,

You may try addons from the Atlassian Marketplace that provide sorting in tables (and Page Properties Report macros as well).

For example, our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app and its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro allow you to [sort your columns intuitively](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options#Sorting,freezingandothertableviewingoptions-Applythedefaultsortingordertocolumns) besides other functions such as filtering, calculations, hiding columns, etc.
Error: Import Confluence Site (Restore Backup)
Asked by tobi16a:

I try to restore my Confluence Backup of my space (Ser Version \>7). File size 38 MB and another 330 MB. Both restores failed. Do you have a idea?


Answers:
author: Yevgen Lasman
body: I recommend to open a ticket with Atlassian [here](http://support.atlassian.com/contact/). There could be a billion reasons why it didn't work out and Atlassian Support is the only who has access to the backend to check what exactly went wrong.


Tags: cloud

confluence-cloud