youngmon/atlassian-qna huggingface dataset:
Is taking backups redundant with Atlassian on Demand?
Asked by Helen Smart:

This seems to be the case as redundancy and backup are both features of the remote servers we're accessing, but I just want to be sure there is nothing we need to do at our end (ie. the client company)? What do others do?


Answers:
author: Dave
body: Hi Helen,

WebDAV is non-persistent storage for precisely this purpose - uploading or downloading export files. After you create the backup, you should then download it from WebDAV so that you can save it locally; it will not remain on your OnDemand instance. Details for accessing this can be found at <https://confluence.atlassian.com/display/AOD/Uploading+Data+via+WebDAV>

In regards to that message, it is informational so that you know what version you can import your data into if you wished to do so.

Cheers,

-dave


author: Helen Smart
body: David, I have some questions, having read the Backup manager page:

* **Backup files are stored in your [WebDav](https://coinvestwiki.atlassian.net/webdav/backupmanager) directory and automatically deleted after 24 hours**.

Where is WebDav located, I assume it is part of the On Demand cloud location? Why does it only persist for 24 hours? What if we wanted to do, say, weekly backups?

* **You can export and then import your data into a Self-Hosted Confluence instance. Currently, Confluence [5.3](http://www.atlassian.com/software/confluence/download) and newer versions are able to import OnDemand backups**

But why use a cloud service if we need to host a whole Confluence instance on our own server? Sure, if something was to go wrong with Confluence on Demand we might need to purchase a new instance of Confluence and restore the data onto that. But in the meantime, I thought we would only need to keep XML copies (or whatever format it is) of the backup as a disaster recovery measure. Am I not understanding the process properly as set out in Backup Manager?

My assumption was that we should backup weekly or fortnightly and keep the backup accessible for DR purposes, similar to what we do with all our servers, without restoring into anything unless it is actually required to do so.

Helen


author: Helen Smart
body: Thanks for that David and Sarah. We're a small company so the server space is not such an issue!


author: Dave
body: Hi Helen,

Atlassian takes backups for disaster recovery purposes, but those are not available to customers and are not useful outside of our infrastructure. We would suggest taking regular backups as well on your end in the event that you find a need to recover anything that might have been deleted accidentally or to roll back configuration changes.

Cheers,

-dave


author: Sarah Elmer
body: We leave up to Atlassian and do no backups of our own. Just the server space needed, in our case, would be huge!


Tags: cloud

confluence-cloud
Confluence equivalent of FrameMaker variable / Flare snippet / Word DocVariable
Asked by Robert Lauriston:

Does Confluence have this feature? Typical use case, define a variable for the release version, when the version changes from 6.0 to 6.1 you change it once and all occurrences are updated.

I tried defining a macro but the text always gets rendered in its own paragraph.


Answers:
author: Jonathan Simonoff
body: You can do this with user macros, although it is a little awkward.

The trick is that the user has to click on the macro after inserting it and click the icon that makes it render inline. (The two icons have popup text that tell you what they do.)

comments: author: Robert Lauriston
body: Doesn't work. Confluence adds a bunch of extra tags and it ends up on a separate line with no formatting. What I have is \<code\>productname_1.2.3.jar\</code\>. After I replace 1.2.3 with the macro I get:\<code\> productname_\</code\> \</p\> \<ac:structured-macro ac:name="wa_version"\> \<ac:parameter ac:name="atlassian-macro-output-type"\>INLINE\</ac:parameter\> \<ac:plain-text-body\>\<!\[CDATA\[ \]\]\>\</ac:plain-text-body\> \</ac:structured-macro\> \<p\> \<code\>.jar\</code\>


author: Robert Lauriston
body: I opened another question for this apparent bug.

<https://answers.atlassian.com/questions/8619811>


author: CharlesH
body: Yes this is possible, but you'll need 2 plug-ins to achieve it. Scaffolding can be used to create form fields in a wiki page, e.g. text-data macro. Each field is named, allowing it to be referenced with the aid of the Reporting plug-in.

There are Q\&A and examples on the ServiceRocket Get Satisfaction site which will help you with this.

comments: author: Robert Lauriston
body: That sounds way too complicated and it's too expensive. Same goes for Scroll Versions.
The add-on cannot be installed on this OnDemand instance
Asked by cindy ye:

I received this message while trying to upload an .jar add-on. Not sure why can't.


Answers:
author: Elisa [Atlassian]
body: Hi Cindy,

Some add-ons are only supported in downloaded instances of JIRA and Confluence (as the upload .jar feature), however Atlassian OnDemand contains a number of popular add-ons. Please read the [Add-ons in OnDemand](https://confluence.atlassian.com/pages/viewpage.action?pageId=315326753) for the list of supported add-ons.

Please let us know if you have more questions.

Cheers!


author: Stephen Deutsch
body: Hi Cindy,

JAR files will only work on the standalone version of Confluence (Confluence Server). The only type of add-ons that work with Confluence OnDemand (Confluence Cloud) are Atlassian Connect add-ons. The only ones you will be able to add are the ones on [this list](https://marketplace.atlassian.com/plugins/app/confluence/highest-rated?hosting=cloud).


Tags: cloud

confluence-cloud
How do I build a drop down list in ConfiForms Field Definition Macro?
Asked by Daniel Heidler:

I want to be able to have the people who interact with the request to have a quick drop down list to choose from, ie. customer's name and an available list of our customers, instead of people having to type them out.


Answers:
author: Paul LaBarbera
body: One of the field types is "dropdown". Select dropdown, then click the + in the id column. Each option int he dropdown must have an id and a value.

image2014-10-20 14:22:58.png  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-build-a-drop-down-list-in-ConfiForms-Field-Definition/qaq-p/290062?attachment-id=7235){#link_118979abb2fa3f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/49195/1/image2014-10-20%2014%3A22%3A58.png){#display_118979abb2fa3f_0}


Tags: addon-com.vertuna.confluence.plugins.confiforms
HTML Macro in Confluence
Asked by cindy ye:

I am already an administrator, know how to enable HTML Macro. The thing is I can't find HTML Macro in Manage Add-On. I did exactly as what was on the website. Changed the dropdown to systems, search for HTML Macro. There's no HTML Macro.

Another thing is when I want to install add-on from market place. I couldn't find the item from market place. And when I want to upload the add-on from my side. First I could not upload from my computer, and I tried to upload using a saved link online, I couldn't neither. The error message was like: "can't upload add-on xxx at this Confluence On-demand instance"

Can someone solve this?


Answers:
author: James Dellow
body: This macro isn't available in Confluence Cloud (OnDemand). There are some macros that provide support for specific elements, like HTML tables.

However, you can use the Atlassian Connect framework to create your own simple content macro to achieve the same result.


author: Tim
body: Hi Cindy,

We've created a HTML macro as part of our toolbox of useful Confluence Cloud macros. It lets you securely embed any custom HTML and JS into any Confluence page or blog.

Try it here: <https://marketplace.atlassian.com/1215202>

Keen to know if it helps you out :smile:

Tim


Tags: cloud

confluence-cloud
how can I align a table?
Asked by Cathalina Gutierrez:

I have inserted a table in a column and have tried to align it using both options below. The CSS code aligns the table in the editor but not in the live view. Does anyone know if I can align the table and how?

\<table style="float: right;"\>

\<table align="right"\>

Thanks


Answers:
author: Cathalina Gutierrez
body: Thanks Charles for the guidance - I ended up using the "align" macro for this one task. Will send info to the administrator on the Adpativist content macro.

Cheers


author: Charles Wells
body: Hello Cathalina,

There are several other questions dealing with similar topics. [Adaptivist's Content Macro](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros) may provide the swiftest solution. ([more documentation on what's available](http://www.adaptavist.com/display/AtlassianConfluence/center+macro))

Other questions to reference:

<https://answers.atlassian.com/questions/149356>

<https://answers.atlassian.com/questions/149733>
Can a section of Questions be restricted?
Asked by Brian K:

Our Confluence instance has publicly viewable pages and private team pages. Is there a way to separate private and public questions? I understand this might undermine the whole idea behind Confluence Questions, but... for example... our customers don't need to see a Q\&A about where to find Architecture diagrams. Or maybe if we could restrict a section of Questions an internal team could use it more like a forum. Open to ideas! Thanks.


Answers:
author: Deividi Luvison
body: Hey Brian,

Not at the current moment, however we do have a feature request to implement granular permission over Confluence Questions:

<https://jira.atlassian.com/browse/CQ-717>

Make sure to vote up for that feature request and add your thoughts in there so we can increase it's relevance.

Thanks and Regards,  
David\|Confluence Support Engineer


Tags: confluence-administration

permission

questions-for-confluence
Migration to Confluence Questions broke at least one link.
Asked by Ken Wood:

I found this link in an answer, and the link has the details I want... but the link is broken:

<https://answers.atlassian.com/questions/33993>

Pleased fix the link.


Answers:
author: Deividi Luvison
body: Hey Kenneth,

It's opening fine for me now, could you please try one more time :smile:?

Thanks and Regards,  
David\|Confluence Support Engineer


Tags: questions-for-confluence
Product Requirements Blueprint for 4.3.3 Confluence
Asked by KP11:

Can these templates be used in Confluence 4.3.3 or only 5.2 and above?

<https://confluence.atlassian.com/display/DOC/Product+Requirements+Blueprint>


Answers:
author: Branno
body: Howdy Ken!

Blueprints were [added in Confluence 5.1](https://www.atlassian.com/en/software/confluence/whats-new/confluence-51), so any version 5.1 or above will support Blueprints (including Product Requirements).

Cheers,  
Stephen Brannen \| Confluence Support


Tags: confluence-administration
How to send email to multiple confluence users
Asked by Tim Penner:

I'm wondering about managing a Confluence site. How can I:

* find out who's online and editing so I know not to do a shutdown?
* how do I notify everyone that the system is going down for maintenance?


Answers:
author: Davin Studer
body: As for announcing a down time check out the [Public Annoucement Service](https://marketplace.atlassian.com/plugins/com.atlassian.pas) addon in the marketplace. It's made by Atlassian. It's a bit nicer than adding stuff to the custom HTML section. Plus users can dismiss it once they have read it.


author: Davin Studer
body: The "user list" macro can display the currently logged in users. It also allows you to specify a group. What I would do is set the group to confluence-users(assuming you use this group for granting login to Confluence) and then set the "Display Online/Offline Users" drop downto true. This should give you a list of the users in the confluence-users group that are logged in.

comments: author: Charles Wells
body: Just adding the link as well - <https://confluence.atlassian.com/display/DOC/User+List+Macro>


author: Charles Wells
body: Tim, looks like a user macro is the way to go for determining who's logged into Confluence. Please reference the information presented in this related question "<https://answers.atlassian.com/questions/36898>".

As far as broadcasting a message, [check out this video](https://www.youtube.com/watch?v=q0FVJ4nMIcQ) to see how to add an announcement banner via custom HTML. (FYI, this demonstrates with an older version so some aspects, such as the location of Space Admin link, may be in different locations but the steps should be sound.)

Cheers


author: Yagnesh Bhat
body: Not sure about the first question, but for your second question , here are the approaches:

<https://answers.atlassian.com/questions/44039>


Tags: confluence-administration
Creating a Page in Personal Space, but it Defaults to Another Space
Asked by Paul LaBarbera:

This image explains it best.

I'm in my personal space, click **Create**, and the Create window defaults to the IQ Admin space. This only happens when I'm in my personal space. Anyone know why?

Notes: Confluence 5.5.2, I'm the system admin.

1.png  
[](https://community.atlassian.com/t5/Confluence-questions/Creating-a-Page-in-Personal-Space-but-it-Defaults-to-Another/qaq-p/425584?attachment-id=344){#link_11897a37ee8c44}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72150/1/1.png){#display_11897a37ee8c44_0}


Answers:
author: Paul LaBarbera
body: I'm the site admin. My personal space had a custom stylesheet applied to it. I removed the custom stylesheet from my personal space and I no longer have this problem.

Strange, but it's fixed.


author: Deividi Luvison
body: Hey Paul,

I tested this locally and I did not hit this miss behaviour, what happens if you try the following:

1. Enable [Confluence Safe mode](https://confluence.atlassian.com/display/UPM/Disabling+and+Enabling+Add-ons#DisablingandEnablingAdd-ons-Disablingorenablingalladd-ons(usingSafeMode))
2. Test Again.
3. If it fails, backup any custom layouts, themes, stylesheet and custom html.
4. Remove those.
5. Test again.  

Let me know how it goes :smile:.  
Thanks and Regards,  
David\|Confluence Support Engineer


author: Leonid Mashkow
body: ctlb+c
Error when running atlas-create-confluence-plugin
Asked by Rumceisz:

Hi Everyone,

when running atlas-create-confluence-plugin I got the following error message:

\[ERROR\] Failed to execute goal com.atlassian.maven.plugins:maven-confluence-plugin:5.0.4:create (def  
ault-cli) on project standalone-pom: Execution default-cli of goal com.atlassian.maven.plugins:maven  
-confluence-plugin:5.0.4:create failed: Plugin com.atlassian.maven.plugins:maven-confluence-plugin:5  
.0.4 or one of its dependencies could not be resolved: Failed to collect dependencies at com.atlassi  
an.maven.plugins:maven-confluence-plugin:jar:5.0.4 -\> com.atlassian.maven.archetypes:confluence-plug  
in-archetype:jar:5.0.4 -\> org.twdata.maven:mojo-executor:jar:1.5.2 -\> org.apache.maven:maven-artifac  
t:jar:3.2.1 -\> org.codehaus.plexus:plexus-utils:jar:3.0.17: Failed to read artifact descriptor for o  
rg.codehaus.plexus:plexus-utils:jar:3.0.17: Could not transfer artifact org.codehaus.plexus:plexus-u  
tils:pom:3.0.17 from/to atlassian-public (<https://maven.atlassian.com/repository/public>): Connect to  
[maven.atlassian.com](http://maven.atlassian.com):443 \[[maven.atlassian.com/131.103.28.6](http://maven.atlassian.com/131.103.28.6)\] failed: Connection timed out: connect -\>

What did I fail to set?

Thanks,

Rumi


Answers:
author: Renjith Pillai
body: Is there a proxy to connect to internet? The maven proxy is a pain, it is better that you try to do it with a direct internet connection.


Tags: confluence-administration
Upload JavaDoc into influence
Asked by Edmond Sovoo:

Hi guys

I have generated a JavaDoc for my project and wanter to insert it into confluence.

As you know, once you create the JavaDoc for a project, to get a folger with a bunch of file along with the an index.html file. If you click on the index.html file, you then can browse through the classes documenations of your project.

I would like to upload the generated folder into Confluence so that people will be able to browse through just as I do on my local machine.

Is that possible with Confluence?

Best regards

Edmond


Answers:
author: Geert Graat
body: Hi Edmond,

We host the Javadoc files in our Confluence installation. Our Confluence instance is accessible to registered users only and this way the same applies to the Javadoc files.

We do the following:

* Put the Javadoc in a folder under \<confluence installation directory\>\\confluence\\ApiDocs
* Modify \<confluence installation directory\>\\confluence\\WEB-INF\\classes\\seraph-paths.xml, add the following:  
  `<path name="ApiDocs">`  
  ` <url-pattern>/ApiDocs/*</url-pattern>`  
  ` <role-name>confluence-users</role-name>`  
  `</path>`
* Modify \<confluence installation directory\>\\confluence\\WEB-INF\\decorators.xml, add the following  
  `<url-pattern>/ApiDocs/*</url-pattern>`

From Confluence you can now add a link to /ApiDocs/index.html to show the Javadoc files.

Hope this helps.

Regards,

Geert
Issue with Table-Plus Macro, Page Properties Report Macro
Asked by Miquiel Banks:

After creating a table in the Page Properties Macro, I use Table-Plus Macro to get a total for the columns, but when I go to the Page Properties Report Macro, the row with the totals do not show because it is auto-generated, how do I fix this?


Answers:
author: Christian Schlaefcke
body: I know this might be outdated. But in case some still stumbles upon this unresolved question here might be a workaround:

<https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/server/overview>

[https://stiltsoft.com/blog/2016/06/table-filter-and-charts-with-page-properties-report](https://stiltsoft.com/blog/2016/06/table-filter-and-charts-with-page-properties-report/)


Tags: page-property
excerpt include macro
Asked by Chris Minotti:


Answers:
author: William Zanchet [Atlassian]
body: Hi Chris,  

I'm sorry we didn't see your message. Judging by your topic, you would like to know about except include macro.

If my lead is right, you might want to have a look in this documentation:  
<https://confluence.atlassian.com/display/DOC/Excerpt+Include+Macro>  
<https://confluence.atlassian.com/display/DOC/Excerpt+Macro> (not include)  
Cheers,

WZ
Programmatically Export Space to HTML
Asked by vsmori:

Hello there,

Currently, under Space Tools -\> Content Tools -\> Export -\> Export HTML, i export all the Space and import then into another tool.

But i need to to it manually.

Is there a way i can programmatically execute this task?

Thanks,

Vitor


Answers:
author: Stephen Deutsch
body: Hi Vitor,

Since you are on OnDemand, I would recommend you use the xmlrpc api, which is very easy to use with python. You can use the exportSpace method (<https://developer.atlassian.com/display/CONFDEV/Remote+Confluence+Methods#RemoteConfluenceMethods-Spaces>) to export multiple spaces. Here is an example of a python script that should save all personal spaces (although I changed it real quick and didn't have a chance to test it out), so you should be able to use it for reference:

```
#!/usr/bin/pythonimport xmlrpclibimport timeimport urllibconfluencesite = "http://localhost:8090"server = xmlrpclib.ServerProxy(confluencesite + '/rpc/xmlrpc')username = 'admin'password = 'secret'token = server.confluence2.login(username, password)loginString = "?os_username=" + username + "&amp;os_password=" + passwordfilelist = ""start = Truespacesummary = server.confluence2.getSpaces(token)for space in spacesummary:    #if space['name'] == "Problem Space":    #    start = True    #    continue    if start:        if space['type'] == 'personal':            print "Exporting user " + space['name']            spaceDownloadUrl = server.confluence2.exportSpace(token, space['key'], "TYPE_XML")            filename = spaceDownloadUrl.split('/')[-1].split('#')[0].split('?')[0]            time.sleep(0.5)            urllib.urlretrieve (spaceDownloadUrl + loginString, filename)            print filename + " saved."            f = open("exportedspaces.txt", 'a')            f.write(filename + "\n")            f.close()
```

If you run into a space that has a problem with export, just change start to false, uncomment the three lines, and put the name of the space in place of "Problem Space". If you want to export all global spaces instead, change the space\['type'\] to 'global'. Hope that's helpful!


author: Davin Studer
body: The Confluence Command Line Interface can do what you are looking for.

<https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-exportSpace>


author: stcl
body: Or try the Plugin [Scroll HTML Exporter](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-html).

* The export ist better.
* You can customize it.
* You can use a REST API to initiate and retrive a fresh generated export.

We like it very much and export whole spaces on a regular basis for an offline emergeny handbook.

- Steffen


Tags: cloud

confluence-cloud
Can I count the number of KB Articles by user in Confluence On Demand?
Asked by Daren Chung:

I have a need to keep tabs on how many new articles are created by user in my Confluence On Demand instance. Is there a simple way to do that?


Answers:
author: John Paz
body: Try using the [Content by User macro](https://confluence.atlassian.com/display/DOC/Content+by+User+Macro).

"*The Content by User macro generates a tabulated list of the content items, throughout the Confluence installation, that have been created by a specified Confluence user. The list includes all current pages, comments and spaces created by the user. Each item in the table is linked to its corresponding page, page comment or space dashboard.*"


author: William Zanchet [Atlassian]
body: Hi Daren,  

Actually we need run a query in the database to get such information. However the customer doesn't have access to the database, as we host your instance. Nevertheless, you can open a support ticket with us, that way we can run such query and give you the result. :smile:

Cheers,  
WZ  


Tags: cloud

confluence-cloud
Confluence license - moving an instance and have a few questions.
Asked by mc:

I need to migrate my Confluence instance to a new network, and want to test restoring my existing instance on the new network while the existing instance is still up/running. Will I be able to take a backup of my existing instance, move it over to the new network, and test bringing it up while my existing instance is still running? Will I need to use a temporary license or anything?

Also, once the move is complete, will I need a new license for my new instance of Confluence to run on the new machine?


Answers:
author: Nic Brough -Adaptavist-
body: This is exactly the sort of thing your developer licences are for. Go into your my.atlassian account, find your full licence and look beneath it - you'll see a link to "developer" licence. Use that during migration, then when your new production system is fully working, put your production licence on it.
Recently Updated macro is not showing anything after 8/31/14.
Asked by Craig Flint:

The Recently Updated macro is not showing anything after 8/31/14. I've removed the macro from some of the spaces and re-added it but it still only displays up to 8/31/14.

Any ideas?


Answers:
author: Ryan Goodwin
body: Have you tried rebuilding your index? You can do that from the UI via Confluence Admin \> Content Indexing. Click the rebuild button.

If that does not resolve the issue, support would next direct you to rebuild the index from scratch:

<https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+scratch>

Hope that helps!


author: Craig Flint
body: Thanks for the response Ryan.

I did try rebuilding the index but that didn't work. I noticed the Content Indexing - Queue Indexing started date was 9/1. So per [CONF-22981](https://answers.atlassian.com/browse/CONF-22981), we found there was a **write.lock** from \<confluence-home\>/index/. Deleting the write.lock resolved the issue.


Tags: confluence-administration