youngmon/atlassian-qna huggingface dataset:
How do you force an acknowledgement or read receipt?
Asked by Viet Le:

I want to enforce a read receipt or forced acknowledgement of some type in confiforms when a user opens either an email that was sent via an IFTTT macro or just by simply entering a registration record that was sent to them in an email that links back to that registration record.

Think of the situation like this:

I assigned a task to a user.

That task gets generated through an IFTTT and sends an email to the user. The user reads the email but chooses to ignore the task only to let it rot in the inbox.

Is there anyway to enforce some read-receipt or acknowledgement that the user read the email? Our company uses Outlook.

Alternatively, let's pretend the user clicks the email and brings them into the task. They read the task, but backs out and ignores the task. is there solution that can enforce some type acknowledgement for that task within the registration record?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

ConfiForms app explicitly sends emails without a read-receipt functionality

As for the "link", you can probably set up a link like that (sort of a functionality we show here <https://wiki.vertuna.com/display/CONFIFORMS/Creating+auto-enroll+links+to+submit+forms+via+links+in+Confluence>)

Can be tracked in the same form/different form... you choose

Alex


Tags: confiforms

confluence-server

server
Is it possible to insert a plugin to a confluence page using the confluence api?
Asked by coleman.jackson:

My team is working to automate adding in and configuring a confluence plugin which is already installed on the confluence server to a confluence page. Is it possible to do this through the confluence api? If not, how would we approach this issue?


Answers:
author: Mirek
body: Hi [@coleman.jackson](/t5/user/viewprofilepage/user-id/2895301) ,

By "plugin" you mean an addon (like from the marketplace) or maybe macro or something else? Not quite sure if I understand. Could you clarify a little bit?

comments: author: coleman.jackson
body: Hi [@Mirek](/t5/user/viewprofilepage/user-id/781521). Yes, an addon from the marketplace, specifically, the 'Include Bitbucket for Confluence' addon. That can be found [here](https://marketplace.atlassian.com/apps/1212529/include-bitbucket-for-confluence?tab=overview&hosting=cloud).  

We are trying to insert this addon programmatically to a confluence page from an automation script we are attempting to write using the Confluence API. Is this possible? We have attempted reading through the api on inserting addons programmatically, but it seems this is not a standard approach. Every document we have come across has informed us that we should add it manually through the user interface.


author: Mirek
body: I guess it should be possible. I mean if add-on is adding some macros and you paste them on a page then you can check the page source (page storage format) and copy the part used by the macro. Then you might use this source to inject it into API request related to adding a page content.

Read more about storage format

<https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html>

Rest API examples:

<https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/>


Tags: app

confluence-server

server
Is there a way to watch any confluence articles under an article?
Asked by Nate Zylstra:

We are using confluence with a few different teams in one space. Right now, we only know how to watch individual articles by selecting one by one, or the entire space. But we're wondering if there are 3 times, that have 3 separate folders within the Space, is there a way for someone on Team 1 to only get notified if changes are made or documents are created within the team 1 folder? (ie any changes under the heirarchy of a particular page)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Nate Zylstra](/t5/user/viewprofilepage/user-id/3695953) ,

currently it is not possible. There is an open request for that <https://jira.atlassian.com/browse/CONFCLOUD-2853>

Please vote and watch this request in order to keep updates about progress.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Daily Email Notification
Asked by Bob Scott:

Hello,

I'd like to know if as a user I can receive just ine email per day that include all changes permformed in spaces.

Thanks in advance


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Bob Scott](/t5/user/viewprofilepage/user-id/577858) ,

yes, you can do that. Please take a look to the following article <https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/> that provide you information about how to set this in your user profile.

Hope this helps,

Fabio

comments: author: Bob Scott
body: Thanks for your super faster answer. This is what i was looking for!


author: Aron Gombas _Midori_
body: The [Better Content Archiving for Confluence Cloud](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=installation&hosting=cloud) app includes a custom notifications module. The app's full functionality is much richer, but it uses [custom notifications](https://midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes) to keep people up-to-date about the lifecycle of their contents.

Steps:

1. Install the app
2. Create a new notification scheme
3. Add a new notification
   1. Schedule: *0 1 \* \* ?* (it will send the notification over the night)
   2. CQL: *lastmodified \> startOfDay("-1d")* (the notification will contain all pages and blog posts modified the previous day)
4. Apply the scheme to those spaces where you need this type notification. (You can, of course, use it in all spaces.)

The funny thing is that I use the **same exact** notification in our Confluence to watch all changes made in all shared spaces! Very convenient.

? **[Try if it works for you](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?tab=installation&hosting=cloud)**

Here is a screenshot about my notification grouped with several others in a scheme:

![Confluence (3).png](https://community.atlassian.com/t5/image/serverpage/image-id/259303iADDA301DD87468B4/image-size/large?v=v2&px=999 "Confluence (3).png")


author: Nancy Shao
body: Hi [@Bob Scott](https://community.atlassian.com/t5/user/viewprofilepage/user-id/577858) ,

I'm a PM on Confluence notifications and am currently working on the roadmap to make sure we we can get the best experience possible for notifications in the future.

I'd love to get your thoughts and feedback if you're interested in talking with me for about \~30min on your use case around email notifications. Feel free to book a slot using [this Calendly link](https://calendly.com/nancyshao/confluence-research-clone) if you'd like to chat.

**What's involved?** \* Sessions are 30-45 minutes long and are conducted over video-conference.

* During the session, we'll chat and get to know you and the work you do in Confluence.
* As a token of our appreciation, you'll receive an e-gift card worth $75 USD within 5 days of completing your session.


Tags: cloud

confluence-cloud
Company community
Asked by TJ Abrahamsen:

Hi there. I work for a large company, and we use Confluence...in addition to Jira, Bamboo, and BitBucket...

I like the Atlassian Community pages. Is it possible (maybe through plugins, etc. though the Marketplace...) to set up a company wide community similar to what Atlassian Community has...?

With a knowledge base, QA pages, articles, etc...


Answers:
author: Dirk Ronsmans
body: Hey [@TJ Abrahamsen](/t5/user/viewprofilepage/user-id/4896751) ,

The Atlassian Community is actually not an Atlassian product. If you are looking at this they are actually using Khoros (<https://www.khoros.com>)

You could set up an Intranet using confluence but if you really want that "forum" style then I'm afraid you'll have to look towards other products.

comments: author: TJ Abrahamsen
body: Thank you.


Tags: community

confluence-server

server
None of my cards will open.
Asked by Rachel Steininger:

I can't open any of the cards on any of my boards. I've been using Trello a long time so pretty certain that this isn't a basic user error. I can see the symbols in the corner where a link or a comment or a checklist has been added, but I can't view them, open them, edit them. Nothing. Any suggestions? Has a setting changed that I need to update?


Answers:
author: Rachel Steininger
body: Nevermind. I fixed it.
Observers can't comment trello cards
Asked by Jens ?qvist:

Hello,

I am responsible for maintenance tasks at my job and would like to have standing trellocards where activities are documented in the comment section. The only thing is that I just want my colleagues to be able to comment on the cards. not changing them. I don't manage to make it work. I have followed this:

<https://help.trello.com/article/791-changing-permissions-on-a-board>

I have checked "Allow admins, normal members, and [observers](https://help.trello.com/article/732-adding-observers-to-boards) to comment." on the board but when I make my colleagues to observers they cant comment the cards on the board.

What am I doing wrong?


Answers:
author: Lara
body: Hi Jens,

Thanks for reaching out!

Would you mind performing a hard refresh of your browser to see if that changes anything?

++Chrome++ : *Windows* - **Ctrl+F5** / *Mac* - **Command+Shift+R**   
++Safari++ : *Mac* - **Option+Command+R**   
++Firefox++ : *Windows* - **Ctrl+Shift+R** / *Mac* - **Command+Shift+R**

Hopefully that will help, but if you still have the same issue, please send us an email over at <https://trello.com/contact> and we can take a closer look!

Lara  
The Trello Team


Tags: card

comment

observer
Can't receive recovery email
Asked by Gonzalo Nu?ez:

Hi,

One of my colleagues forgot his password and can't receive recovery passwords emails from you.

I already asked to our hosting service because I followed the solution you provide here: <https://confluence.atlassian.com/kb/atlassian-login-issues-833991866.html> to put your domain in to whitelist but they said that there's no email from your domain.

### I'm not receiving password reset or verification emails {#toc-hId-1198062407}

If you're not receiving password reset or verification emails from Atlassian.

**Solution** : If you've tried resetting your password or have just signed up and haven't received an email within 10 mins your mail server may be blocking emails from `mailer.atlassian.com`

1. Check your spam folder for an email from `noreply@mailer.atlassian.com`

2. Contact your mail administrator to whitelist the domain `mailer.atlassian.com`

I tried do the same with my account and didn't get the email too.

So they asked me if you cand send them the log if they have the problem or it's yours.

`Please help me, thanks.`


Answers:
author: ManuR
body: Hi [@Gonzalo Nu?ez](/t5/user/viewprofilepage/user-id/4149668)

Could you contact us directly on <http://trello.com/contact> to provide us the email of your colleagues so we can have a closer look on our side?

Cheers,   
Manu \| The Trello Team
?????????????? ??????? ???????? ? ?????? ??????
Asked by Denis:

???? ??????.

????????: ????????? ??????? ??????? ?????? ??????????? ????? ?????????.

??????: ????????????? ?????????? ???????? ? ?????? "???????" ? ? ?????? "??????", ???? ??????????? ????? ?????????, ??????????????, ??????? ? ??????.

??? ??? ???????? ? ??????? ?????? ??????????, ???????????


Answers:
author: Soumyadeep Mandal
body: Hi [@Denis](/t5/user/viewprofilepage/user-id/4149465) ,

Welcome to the community!

You can use Butler's rules to do this kind of work!

Butler can perform many different kinds of automation!


Tags: card

move
Trello OAuth base on ... ?
Asked by Arkadiusz Czarnowski:

Hello,  

I am coming with question that whose OAuth is used by Trello. I need to fill out a security exception for Unito, and since it integrates with Trello, need to know if Trello is using Google or Microsoft's OAuth or someone else's ?  

Could someone answer?  

Thanks!


Answers:
author: Soumyadeep Mandal
body: Hi [@Arkadiusz Czarnowski](/t5/user/viewprofilepage/user-id/4149440) ,

Welcome to the community!

As far as I know, it uses Google, Microsoft, Apple, and primarily Atlassian!


Tags: authentication

authority

oauth
Profile for butler rules
Asked by Ubirajara Mateus:

Hello community

Is there a way to save Butler's rules profile (9 rules for example) so that another user can easily insert them into another frame, without having to reprogram them? As if it were a file where you just have to upload it for the same rules to appear in another frame?

Thanks


Answers:
author: Ryan
body: Hi there,

This is possible using Command Libraries in Butler. You can set tags on your Butler rules and these will be collected in a command library. You can then share these libraries with other team members in a Business Class team.

You can find some more information about using these [here](https://help.trello.com/article/1139-command-libraries).

Thanks!

Ryan
TRANSFER BOARD FROM ONE TEAM TO ANOTHER
Asked by KRYCHA:

I would like to move the selected board from one defined team to another. How I can do the simplest way?


Answers:
author: Michael Pryor
body: Just to the right of the board name, there is the team name (or if team-less it currently says "Personal"). If you click that and you have permissions, you can change it right there.

comments: author: KRYCHA
body: Dear Michael, Thank You ! It's trivial (shame for me :-) but I didn't know till now . Thanks for help.
Butler bot is not working on some boards
Asked by revy8:

Hi

I have created some new boards and added the butler bot to them as member.

I created a list in which there is a card with a butler command:

0 hours before a card is due, post comment "Comment"

While in previous boards it works perfect, on these new boards it is not working!

I have no idea why, I have tried everything.

Please help :)

Thanks

Ravit


Answers:
author: Ryan
body: Hi Ravit,

Sorry to hear about the trouble with the Butler Bot here. Because the Bot is part of Butler's legacy subscription and service, the Bot can no longer be added to boards. Additionally, we plan to sunset the Bot entirely in the future(although I don't have an exact date for when that would be). In the meantime, I'd instead recommend using the [Butler Power-Up](https://trello.com/power-ups/5935cab6b26816f9d49fd814/butler) integrated directly on your board.

You should be able to set this up using a "Due Date" rule within the Butler integration that is triggered "the moment a card is due...".

Thanks!

Ryan

comments: author: revy8
body: I tried it but it is not working. I did everything as written and added due date command: the moment a card is due, send an email notification to "shimara.apps@gmail.com" with subject "Card is due" and message "Message", and post comment "Comment"

But nothing happened, no email and no command.

In addition, I can no longer choose to create a board without a team, why is that?


Tags: butler
Card-repeater button disappeared
Asked by Durk Hellinga:

Hello,

I'm using the card-repeater power-up and I'm trying to change some of my repeating cards. I used to have a button in the top right corner on the left side of "... show menu", also shown on [help.trello.com](https://help.trello.com/article/1068-using-the-card-repeater-power-up), but it has disappeared. The power-up is still active. Can someone tell me how i can change my repeating cards or get that button back?

Thanks in advance


Answers:
author: Ryan
body: Hi Durk,

This can sometimes occur when certain browser extensions are causing conflicts with Trello. Could you try disabling your browser extensions to see if you can see the button for the Card Repeater Power-up.

If this doesn't help, I'd recommend doing a full browser check which you can see instructions for [here](https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello).

Thanks!

Ryan

comments: author: Durk Hellinga
body: Hello Ryan,

Ik have tested it with Safari, Chrome and Firefox but it doesn't work. I've cleaned the caches, disabled/removed all plugins and even turned off enhanced tracking protection.

I do get a 401 status code on '<https://recurring-cards.trello.services/recurrences/>.....' on all three browsers. Do you have any insights into what that might cause?

Thanks!

Durk


Tags: card-repeater
Archivio
Asked by Aurora Palmitessa:

Dove trovo le schede spostate in archivio?


Answers:
author: Vero Rivas
body: Ciao [@Aurora Palmitessa](/t5/user/viewprofilepage/user-id/4138803)

Puoi andare su Menu, altre opzioni e cercare "elementi archiviati", l? cerchi la scheda e fai il passaggio successivo

![Trello1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117008i1785D657D9415EA4/image-size/large?v=v2&px=999 "Trello1.JPG")

Quindi sotto le azioni della carta puoi selezionare "Invia alla scheda", la carta torner? nella colonna da cui l'hai spostata

![Trello2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/117009i19EAD706855B25AC/image-size/large?v=v2&px=999 "Trello2.JPG")

Spero che la soluzione ti serva

Saluti !!!


author: Vero Rivas
body: Ciao [@Aurora Palmitessa](/t5/user/viewprofilepage/user-id/4138803)

Per informazione. Esiste adesso anche un gruppo in Italiano

<https://community.atlassian.com/t5/Collegamento-in-Italiano/gp-p/italian>

Spero possa risultare informazione utile ?
Move AWS attachments to Google Drive ? Automation ?
Asked by Wolfram B?rgel:

Hello,

I just found out that uploaded Attachments from my Computers that are stored in AWS are not protected with Token or Login/Password Protection (my mistake).

I know the risk is low but I want to move attachments to other Storage locations (Google Drive, OneDrive or else).

I have not found any automation (buter, power automate, automate.io) to move \>100 attachments from AWS to a Google Drive storage..

This would be a one time excersive..

Any hints or ideas how to do this in mass?


Answers:
author: Ryan
body: Hi Wolfram,

While I'm not aware of a way to automate this completely, there is a way to download all attachments for a team with Business Class. From the Team settings menu, you should see a tab for "Export" where you can select the option to include all attachments from team boards. There's some information about this [here.](https://help.trello.com/article/747-exporting-data-from-trello-1)

If you don't have a Business Class subscription, you could sign up for a free non-commital trial [here](https://trello.com/en/free-trial) to get this functionality.

Thanks!

Ryan

comments: author: Wolfram B?rgel
body: Hello Ryan,

Good idea I will try this out.

Unfortunately all automation do not tackle any attachment related capabilities.

Wolfram.

I will update with my findings.


Tags: attachment

aws
Duplicate Guest Account
Asked by ginger_fondren:

I have a guest with two accounts -- how do I remove the duplicate account?


Answers:
author: Ryan
body: Hi there,

You should be able to click on the avatar of the board member that you would like to remove and select "Remove from board...". If you are the admin of the board, then you'll have permissions to remove the user.

If you run into any issues doing this, feel free to reach out to Support at <https://trello.com/contact>.

Thanks!

Ryan
Email notification leaves custom fields empty
Asked by wielandbrendel:

In Butler I am trying to send an email notification with content from custom fields. The automation rule is

*when a card is moved into list "Rejected" by me, send an email notification to "XXXXXXXX" with subject "Your application" and message "Hello {{$Name}}!"*

The card I am testing contains a filled custom field with the right name:

![trello_test.png](https://community.atlassian.com/t5/image/serverpage/image-id/116963i75EC59E73991BC88/image-size/large?v=v2&px=999 "trello_test.png")

However, the email I receive is simply "Hello {}".and I don't really understand what I am doing wrong. Any hint is highly appreciate.

Wieland


Answers:
author: milynnus
body: [@wielandbrendel](/t5/user/viewprofilepage/user-id/4148313) You should be using % not $.


author: Thomas Berry
body: if you find the answer, please update it here as well[.](http://freesampletemplate.com/)
Number of items in Custom Fields
Asked by Ubirajara Mateus:

I am a Trello Gold user and I have a Trello board in which I use the Custom Fields power up on the cards. In this case, I use the Custom Field - Dropdown List, in which I have registered 50 options for choosing the card user. However, when trying to register another item in this same drop-down list, the option to insert the new item does not appear. Account upgrade is required to add more than 50 items to the drop-down list Thank you very much in advance. Thanks


Answers:
author: Soumyadeep Mandal
body: Hi [@Ubirajara Mateus](/t5/user/viewprofilepage/user-id/4058471) ,

Welcome to the community!

50 Custom Fields

**Custom Field Limits**

A board can have up to 50 **Custom Fields** defined on a board. Any number of cards on the board can have values set for each **field**.
Button in Butler doesn't produce a report
Asked by Virginia C:

I created a button in Butler to produce a report to a card on my board. It created a new card with one item, but no report. The error message says I have more than 10 cards. When I try to edit the card I can't get the "create a unique card..." option to show up to be selected.

Here is what I used:

create a report with all cards, and create a unique card with title "Report

```
#{weeknumber}
```

" in list "Reports" on board "Norwood \& DuBose"


Answers:
author: Garrett
body: Hi Virginia,

It looks like you might not have the report variable included in your unique card's description.

Here's what I'd suggest. Recreate the button with your report, and when you get to the step of creating a unique card, select the description and include a variable like this:

![Screen Shot 2020-11-05 at 1.21.29 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/117265iE9F4ACBF9DBE0FCD/image-size/large?v=v2&px=999 "Screen Shot 2020-11-05 at 1.21.29 PM.png")

comments: author: Virginia C
body: Thanks. That worked.

Is there a way to get the Description in the report?

Virginia


author: Garrett
body: Sure, you can get a few different fields in the report.

You'll want to explore using Butler's different [Variables](https://help.trello.com/article/1157-variables). You can enter those into your report's pattern to change what information about your cards are returned.

Here's an example of a report pattern that will return the card name, link, and description in a bulleted format.

```
- {cardname} {cardlink} - {carddescription}
```

So, if I trigger a Butler report that finds two cards named Card 1 and Card 2, the description of my new card that has the report in the description will look like this:

* Card 1 https://abc123/card1 Description of the card..
* Card 2 https://abc123/card2 Description of the card..

Note that if a description is very large it may be ideal to not use that variable instead, and please note that some variables will not work with Butler's reports.

Feel free to try that out though!


author: Virginia C
body: Thanks for pointing out the list of variables. I'll do some experimenting.