youngmon/atlassian-qna huggingface dataset:
Can a Confluence page be made to generate a .XLSX file or google sheet?
Asked by Jim Hendel:

We have a page built that we enter all required information in for new clients, we also have to build a google sheet or Excel that is semi standard but requires all the same data that is in the confluence page. I want to create a linked files between the two that will update both as either one is edited if any mutual data is changed almost like an access database with everything on a html page.

I have no clue what confluence is able to do but hopefully this can work.


Answers:
author: Stephen Sifers
body: Hello Jim and welcome to the Community!

Wanting to use Confluence as the main source to view and report on the data is a great use of the tool. There are a few options to link XLS documents between Confluence and other applications. Though this type of functionality is not built into the product, you could use a marketplace add-on to accomplish this. You may find add-ons which are capable of doing this at a preset search of [Atlassian Marketplace \| Table export](https://marketplace.atlassian.com/search?product=confluence&query=table%20export). There are a few solutions within there that will apply to what you're trying to accomplish.

When trialing this add-on, always ensure you test them on a staging instance to avoid any interruptions with production. Further information on staging instances may be found at [Create a staging environment for upgrading Confluence](https://confluence.atlassian.com/doc/create-a-staging-environment-for-upgrading-confluence-866094180.html).

I hope this proves helpful and you're able to find a solution that lets you manage the data in a central location.

Regards,  
Stephen Sifers


Tags: file

questions-for-confluence
How do I add a checklist item in Confluence mobile app?
Asked by Bruce Cannon:

I use Android. I can see how to add a bullet list or a numbered list. How do I add a checklist?


Answers:
author: Shannon S
body: Hi Bruce,

Thank you for reaching out on Community! Happy to help.

Now, when you say checklist, I think you might be referring to the [Task Macro](https://confluence.atlassian.com/doc/add-assign-and-view-tasks-590260030.html). However, right now on the [Mobile App](https://confluence.atlassian.com/confcloud/get-the-confluence-cloud-mobile-app-724764728.html), many macros are not available at this time.

I was able to find out that we do have a feature request below, and the aim is to provide more macros in the app itself, such as your task macros. Have a look:

* [CONFCLOUD-57844](https://jira.atlassian.com/browse/CONFCLOUD-57844) *Increase the number of supported macros on Confluence Mobile apps*

My recommendation to you would be to vote on the request and be sure to comment with your usage case.

I know it's not ideal, but for the time being you will need to add your tasks within the desktop version of the site.

Let us know if you have any questions about this.

Regards,

Shannon


Tags: mobile

cloud

confluence-cloud
Unable to publish updates on Confluence pages.
Asked by Jonathan Alonzo:

we are on Confluence 6.14.2 and currently unable to click on Update for confluence pages.

After editing a page in Confluence, I am unable to click on "Update" to publish the changes.

any ideas?


Answers:
author: S?verine PERRET
body: I have currently the same issue.

Did you find a workaround?
Users getting a help screen when they initially login into Confluence
Asked by JOHN E NYAKOE-NYASANI:

Hi,

We just moved to Atlassian cloud versions of Confluence/JIRA/JIRA Service desk.

Our users have an Atlassian Cloud account with a SAML security structure.

When they try to login into confluence they are getting a help page error. We are not sure what is causing the issue. Help?

Here is the error they get

![confluence errors_help page.jpg](/t5/image/serverpage/image-id/49285i4EF37B9ED3DA23A4/image-size/large?v=v2&px=999 "confluence errors_help page.jpg")


Answers:
author: Stephen Sifers
body: Hello Edwin,

Thank you for providing a screenshot of the attempted login screen and context around why users are unable to authenticate.

The help center screen looks to be part of your Jira Service Desk configuration. Along with this, the new users may not have permissions to Confluence and are being sent to the help portal instead. There are a few things we would like you to check.

1. Ensure the users are in the proper groups which grant access to Confluence.
2. Ensure the users are accessing Confluence via the proper URL.

Please let us know the results of verifying the above information.

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
Help to find best Confluence upgrade path: v6.5.0 (link to JIRA v6.3.1 internal database) to v16.5.1
Asked by Alexandra Micallef:

Hi,

Our setup for JIRA and Confluence was as follows:

- JIRA (6.3.1) with internal database

- Confluence (6.5.0). Confluence was configured to share JIRA users - it was linked to JIRA's internal database to pick up user access information.

- Both running on the same Windows server.

We performed the first leg of our upgrade on our JIRA instance in the following manner (this is right now our current setup):

- JIRA (7.11.2) with external database running on the same CentOS (MySQL)

- Confluence remained on the Windows server still connected to the JIRA (6.3.1) internal database

We next require to upgrade our Confluence to version 6.15.1.

Can you please inform us of the best upgrade path to adopt and execute? The following are the options we have painted out - but we are not sure which is the best approach to take:

option 1) Upgrade to Confluence (6.15.1) keeping it attached to JIRA (6.3.1) internal database on the windows server

option 2) Upgrade to Confluence (6.15.1) utilising an external database on a CentOS (MySQL) machine - same approach we took for our JIRA setup upgrade

option 3) Upgrade to Confluence (6.15.1) utilising an external database on Windows. Then migrating Confluence and external database to CentOS.

Are there any other better options to consider?

Regards,


Answers:
author: Alexis Robert
body: Hi [@Alexandra Micallef](/t5/user/viewprofilepage/user-id/2906535) ,

the best option from my experience would be number 2: you get all your applications on the same database (so less maintenance on your side), and you can follow the same migration path than you did for Jira.

The internal database should really only be used for demo or testing, no for production purposes.

Let me know if you have any questions,

--Alexis


author: Alexandra Micallef
body: [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386) Thank you for your advice. We will plan according to option 2. If we encounter any issues or queries i will drop you a message for further advice - thank you


Tags: confluence-server

server
How do I access the Jira Blueprint Report in Confluence
Asked by Steve Vick:

We upgraded to 6.15 recently so I could take advantage of the jira blueprint report and changelogs. But, when I attempt to create that template, it does not appear. Our instances are linked because I can create use Jira filters in Confluence to display a list of user stories on a page. We're running Server.

What am I missing? Is there a config setting I need to review?

Thanks,

Steve


Answers:
author: Steve Vick
body: Turned out there was an issue with our upgrade. Jira Reports work now. Yay!


Tags: confluence-server

jira

server
Spalte kopieren
Asked by Andreas D.:

Hallo Zusammen,

wie kann ich eine Spalte einer Tabelle kopieren bzw. duplizieren ?

Sch?nen Gru?

Andreas


Answers:
author: Sloan
body: Hallo Andreas,

und willkommen in der Atlassian Community.

In Confluence Cloud findest du solange sich der Cursor in einer Tabelle befindet folgende Buttons auf der Toolbar.

* Mit Button 1 Kopiert du die Spalte in der sich der Cursor befindet.
* Mit Button 2 f?gst du die zuletzt kopierte Spalte ein, an der Stelle an der sich der Cursor befindet.

![Screen Shot 2019-03-21 at 16.51.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/49289iC8D0F1A7B7A05AD5/image-size/large?v=v2&px=999 "Screen Shot 2019-03-21 at 16.51.59.png")

In Confluence Server funktioniert es ?brigens genau so jedoch sind die Buttons an anderer Position und sehen ein wenig anders aus.

![Screen Shot 2019-03-21 at 16.56.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/49290iE62BB5AAB1E2E74E/image-size/large?v=v2&px=999 "Screen Shot 2019-03-21 at 16.56.33.png")

Beste Gr?sse  
Niklas

comments: author: Andreas D.
body: Hallo Niklas,

super vielen Dank, funktioniert einwandfrei !

ein sch?nes Wochenende

Andreas
User Profile Picture won't show on User Profile Macro, what am I doing wrong?
Asked by Donna Benton:

In Confluence I am using the User Profile macro and in Preview mode I am seeing the avatar but when I publish the avatar does not show. What am I doing wrong?


Answers:
author: Mike Loux
body: Same. I see a bug has been logged ([https://jira.atlassian.com/browse/CONFCLOUD-65902).](https://jira.atlassian.com/browse/CONFCLOUD-65902).?) I upvoted it.

And apparently (per the comments), adding an empty Style macro to the page fixes the issue. I tried it, and it does indeed work. So...workaround!

comments: author: Ali Sukru
body: This workaround works for me too! Thanks!


author: Ali Sukru
body: I am having the same problem on Confluence Cloud. User avatar is displayed in preview but not after being published. Is it a bug or Do I need to enable any system setting?

comments: author: John Filut
body: Same issue here...


author: Matt Muro
body: I am having this same issue. The user's avatar use to show up in the User Profile macro but as of about a week ago went missing. Like Donna, I too see the avatar in Preview mode but not when the page is published.


author: Matthias Schouten
body: Got the same issue now with Conflunece 7.3.1;

Is there any workaround yet?


Tags: cloud

confluence-cloud
Problem with user undexing in Confluence
Asked by Daniil Mazurin:

Good day to you, we have a problem, we can't index one of our users .

We add him in Confluence but we can't find him. We typing: [@username](/t5/user/viewprofilepage/user-id/1677494). But it's equal nothing. Please help us.


Answers:
author: Victor Mutambuki
body: Daniil,

Then adding them manually?

Victor

comments: author: Victor Mutambuki
body: Daniil,

you also need to go to confluence cog wheel --\> User Management --\> User Directories --\> Synchronize directory to pull in users.

Victor


author: Daniil Mazurin
body: We did it. Nothing.


author: Victor Mutambuki
body: Daniil,

How are you bringing users into confluence?  
<https://confluence.atlassian.com/doc/add-and-invite-users-138313.html>

Victor

comments: author: Daniil Mazurin
body: From Active Directory.


Tags: confluence-server

server
Confluence restrictions best practice
Asked by Olga Videc:

Hello,

What's the best practice to add restrictions, someone should have access **only to one** page on space, I need to achieve on 50+ spaces, whats best practice to achieve that?

Thanks,


Answers:
author: Pavel Potcheptsov
body: In space permissions you have to add that single user with only View permission.

Then you have to go though all root pages in space except one that have to be accessible by that user and set restriction, i.e. explicitly add users except that single user.

Repeat for all spaces.

Have a fun for nonsense clicking!

All credit to Atlassian)))


author: Victor Mutambuki
body: Red

Red,

You can add [restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) for individuals or for [Confluence groups](https://confluence.atlassian.com/doc/confluence-groups-139478.html).

See links above.

Victor
keystore path after servermigration set to user folder
Asked by Mike Bongartz:

Hi Guys, i moved Confluence to a new server with a new database.

After installing the new server the path to my keystore file is now set to C:\\Users\\%username%

How can i configure confluence to look in a different path for the keystore file?

The adaption in the server.xml file seems not to work:

" \<Connector port="8443" maxHttpHeaderSize="8192"  
maxThreads="150" minSpareThreads="25"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
enableLookups="false" disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
clientAuth="false" sslProtocols="TLSv1,TLSv1.1,TLSv1.2" sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2" SSLEnabled="true"  
URIEncoding="UTF-8" keystorefile="C:\\Program Files\\Atlassian\\Confluence\\Cert\\" keystorePass="\*\*\*\*\*\*"/\>.

Can you please help?

Thank you very much


Answers:
author: Diego
body: Hello there Mike!

We will need to install this new certificate in your instance. You can take a look here:

**[Running Confluence Over SSL or HTTPS](https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html)**

Also, we have had customers that had similar issues here:

**[Confluence Certificate renewal](https://community.atlassian.com/t5/Confluence-questions/Confluence-Certificate-renewal/qaq-p/713253)**

**[Installing a new Wildcard SSL Certificate on an existing Confluence Server](https://community.atlassian.com/t5/Confluence-questions/Installing-a-new-Wildcard-SSL-Certificate-on-an-existing/qaq-p/142806)**

Now, can I ask you a few things:
> 1. What exactly happens when you try to access Confluence after this migration?
> 2. Is your previous instance still up and running?
> 3. Could you share screenshots of what happens when you try to access Confluence?

Just be careful not to disclose any sensitive information on those screenshots. Community is a public space and anyone can see here!

Looking forward to your reply!


Tags: confluence-server

server
How to delete profilepictures from deleted users in confluence
Asked by dse:

We create and delete users trough our AD which is working perfect.

How ever this does not delete their profile pictures.

Is there a way to do this?

We use Confluence server


Answers:
author: Vero Rivas
body: Hi [@dse](/t5/user/viewprofilepage/user-id/1246337)

Look at this post, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/How-to-change-delete-a-profile-picture-from-a-deleted-account/qaq-p/1382275>

Cheers


Tags: confluence-server

server
Validation procedures of Atlassian tools as a requirement from FDA for medical device product
Asked by Iris Sharfer:

Did someone received from atlassian the validation documents for validation their products .

1. Jira version 8.x  
2. Crucible  
3. FishEye  
4. Confluence

5. Bitbucket  
The reason for this request is because  
Non-Product Software Validation is a requirement of the Quality System Regulation, 21 CFR Part 820, 21CFR Part 11, and ISO/IEC 62304. Validation requirements apply to software used in medical devices, software that is itself a medical device, software used in testing and production of the medical device, and software used in implementation or support of the quality management system.

I will appreciate a respo0nse

Best Regards  
Iris Sharfer  
Software Quality assurance Engineer  
FLEX DESIGN, ISRAEL  
iris.sharfer@flex.com


Answers:
author: Brian L Pate
body: Hi Iris,

Not sure if you found what you were looking for but keep in mind that FDA is very flexible with the software validation approach for non-product software. The level of rigor and documentation expectation can vary widely based on intended use of the tool. As you also probably know, this is also true of ISO 13485:2016. If a vendor supplies you with test documentation, it likely can form a foundation for the software validation plan and approach depending on its quality.

IEC 62304 is not applicable to non-product software though.

There are methods that one could possibly use for a cloud based tool that may be updated frequently. The key is intended use of the tool and impact of the update on previous software validation activities and documentation.

Brian Pate


author: Manoel Ramon
body: I do not see problem you running validation in a JIRA installed in your local service because you can control that is patched. Now the cloud version I also have concerns.


Tags: documentation

uncategorized
Message: There was an error processing the request
Asked by Thorsten M?ller:

i tried to use the funcition "uptdate the published page", then i get the message "There was an error processing the request" and the process fails.

What can i do in this situation?


Answers:
author: Shannon S
body: Thorsten,

Thank you for reaching out to us! How frustrating it must be to be getting this error when you want to publish an update. Let's see what we can find out about the error.

Can you tell me the following:

1. Your Confluence version
2. Does this occur with all pages?
3. Does this occur for all users?
4. When did this start happening?
5. Your database version
6. Lastly, please check your [Confluence server logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) while triggering the error, and let us know what error exactly is causing that message.

Thank you for your help!

Regards,

Shannon
Edit the entries with Google chrome
Asked by Jochen Megerle:

Hello, Unfortunately we can not edit or create posts with Google Chrome. An error message always appears here. Changes can only be made with the Edge Browser in private mode.


Answers:
author: carolyn french
body: Hi Jochen,

Have you contacted Support about this? Seems like a bug.

<https://support.atlassian.com/>

Carolyn

comments: author: Jochen Megerle
body: unfortunately I only have the starter license, there is no support :-(


author: carolyn french
body: Don't worry, then, we'll try to help you :)

Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot?

See the following for good best practices on submitting questions and getting an answer here: <https://community.atlassian.com/t5/Feedback-Forum-articles/Some-reasons-why-you-don-t-get-an-answer-and-how-to-avoid-them/ba-p/657908>

Carolyn


author: Jochen Megerle
body: Here is the mail from the Support:

Hello Jochen,

Upon reviewing your account for transfer, I realized you are on our Starter licenses program.

As of July 10th, 2017, starter license customers exclusively receive support from our online [Atlassian Community](https://community.atlassian.com/t5/forums/postpage/choose-node/true/interaction-style/qanda?from-gsac=true). There, we have dedicated Atlassian Support staff in addition to Community Champions ready to answer your questions.


author: carolyn french
body: Yes, I understand. Now-
> Can you detail out the steps you are taking, screenshots of error, Confluence version, anything else that could help Community troubleshoot?


author: Jochen Megerle
body: ![001.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/49779i61C6A9C0F634CCBA/image-size/large?v=v2&px=999 "001.jpg")As soon as I want to create an entry, there is always the hint that I have to log in again or that the page takes too long to load.![002.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/49780i22A5A50DF014B603/image-size/large?v=v2&px=999 "002.jpg")


Tags: confluence-server

server
How to get the location of confluence home directory from code?
Asked by srijani lahiri:

Which plugin to be used for com.atlassian.confluence.setup. Need to execute below statements to get the path for confluence home directory :slight_smile:

<br />

BootstrapManager bootstrapManager = new DefaultBootstrapManager();  
String confluenceHome = bootstrapManager.getWebAppContextPath() ;

Getting below error while using com.atlassian.confluence.setup  
cannot find symbol  
\[ERROR\] symbol: class setup  
\[ERROR\] location: package com.atlassian.confluence


Answers:
author: Mehmet ?irin Usanmaz
body: Hi Srijani,

You can access as follows

**Confluence 5.5 and earlier:**

```
String confluenceHome = bootstrapManager.getConfluenceHome();
```

**Confluence 5.6 and later:**

```
String confluenceHome = bootstrapManager.getSharedHome();
```

or

```
String confluenceHome = bootstrapManager.getLocalHome();
```

Thanks,  
Mehmet Sirin

comments: author: Yagnesh Bhat
body: Is there any similar API for getting confluence temp directory ?
Insight Macro for Confluence: Public access rights
Asked by srb-softlicenses_srb_europa_eu:

Hi,

We are using Insight as CMDB module on JIRA to store information about our ICT assets and services.

Next to this we use Confluence to host and 'ICT-WIKI' and have a public space with a lot of information pages for our users. These pages are completely public and users can view them without logging into confluence.

We are now trying, with the help of the Insight Marco for Confluence to setup a few dashboards in confluence displaying information from insight.

When we log into confluence with an account which has rights on the Insight schema, this works just fine, but when we are not logged in confluence, we are getting permission error messages.

Is there a way to mark an insight schema as publicly accessible (read-only)?

thanks


Answers:
author: Yinon Negev
body: Hi.

This option is currently not available in Insight Macro for confluence, as currently a User must be authenticated in order to get the information from Insight.

We do have this [Feature Request](https://jira.riada.io/browse/ICS-488) logged for this exact functionality, so please upvote it so we can evaluate it better for future development.

Kind regards,

Yinon

Team Riada


Tags: insight

macro

permission
Limit the fields being displayed in dialog mode
Asked by Junard:

Hi,

I have a form with 2 events. Each event have common as well as fields only related to them.

Example:

Event 1: VL

Event 2: Training

Field 1: Who

Field 2: Where

Field 3: When

Field 4: Reason

Field 5: Training Title

Event 1 will trigger to display Field 1,2,3 and 4. While Event 2 will trigger Field 1,2,3 and 5. I already achieve it using Confiform Rules.

I am displaying the entries via Entry Viewer. How can I display in dialog mode only the fields that are related to a particular event (e.g. when I click Event 1, only Fields 1,2,3, and 4 will display in dialog mode)?


Answers:
author: Alex Medved _ConfiForms_
body: Most probably (if I understand the question) you need to setup the **ConfiForms Field Definition Rules macro** to show/hide the fields based on the data you have in your Event1 / Event 2 fields

Something like this, may be <https://wiki.vertuna.com/display/TEST/Demo+with+conditional+rules+to+show+or+hide+fields+on+the+form>


Tags: confiforms
Does Confluence 6.13.x + support the Eclipse JVM?
Asked by Mike Rathwell:

I am in the process of starting the update from 6.10 to 6.13. With that I am making the move to OpenJDK8. I tried to start it with the Eclipse JVM (OpenJ9) and it went.. poorly. Has anyone any experience using this vs the HotSpot JVM?


Answers:
author: Diego
body: Hello there Mike!

Currently, Confluence support only AdoptOpenJDK. You can check this info here:

**[Is OpenJDK supported by Confluence?](https://confluence.atlassian.com/confkb/is-openjdk-supported-by-confluence-297667642.html)**

Ideally, you should retry this procedure with the supported JDK Mike.

Looking forward to your reply!

comments: author: Mike Rathwell
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952)

I am actually using AdoptOpenJDK8. However, there are two variants of that. One with the HotSpot (Oracle) JVM and one with the Eclipse (IBM) JVM. By all accounts the Eclipse JVM is much faster.

I did try to start it with AdoptOpenJDK8-OpenJ9. No luck. With basic AdoptOpenJDK8, it started right up. (I am running containerized on AWS).

I guess what I am asking is if there is a way to use the Eclipse JVM rather than the HotSpot JVM with AdoptOpenJDK8


Tags: confluence-server

server