youngmon/atlassian-qna huggingface dataset:
how to un connected group
Asked by Jaroslav Penicka:

I accidentally connect the group to Trello.

I receive

"XXXX has set up a connection to Trello so group members will be notified when the following events occur on Trello board XXXX:

* Card created
* Comment or attachment added to card
* Member added to card
* Card moved"

please please how to unconnect? or how to edit it? I don't see/could not find any option :(

i sorry but I'm absolutely lost and I'm so ashamed...

please somebody help me


Answers:
author: Iain Dooley
body: [@Jaroslav Penicka](/t5/user/viewprofilepage/user-id/4073547) hey man, this is nothing to be ashamed about :)

I'm not sure what you mean by "group" though, where are you seeing that message? Can you maybe show a screenshot?

comments: author: Jaroslav Penicka
body: By "group" - our SharePoint Or MS Office I'm not sure...

this email was sent to me and my collages emails. (at university we (department) use pseudo emails (email alias)- do deliver group emails)

- problem is I can't find where I can find "sort of" unsubscribe this (pseudo) email address from notifications

![Sn?mka obrazovky 2020-09-03 o 17.42.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/109115iD8DA74B0E8F02214/image-size/large?v=v2&px=999 "Sn?mka obrazovky 2020-09-03 o 17.42.33.png")


author: Iain Dooley
body: [@Jaroslav Penicka](/t5/user/viewprofilepage/user-id/4073547) that looks like a 3rd party product with a Trello integration. Possibly it's in Teams? I'm not really sure, but this doesn't look like a Trello feature.


author: Jaroslav Penicka
body: I don't have (i don't know if I have) MS Teams...

from my point of you now is the easiest solution

* delete XXX board and make new one :/ :D

grr, I'm angry about myself.
sales team
Asked by Jonathan Minassian:

Hello,

I am looking for the best way to organise my sales team workflow, having the overview on what's done or not, while maintaining clear their own personal tasks.

My question is quite simple:

I will create a board "++Main Board++" with 100 cards representing our 100 newest clients in our database. Theses clients needs to be contacted to make additional sales after they subscribed their first contract with us. These clients will follow an additional sales process : Call 1, Call 2, SMS ... which terminate with success or not. Each step of the process will be a list of the board, the cards moving from one to another:

To be contacted / unreached Call 1 / unreached Call 2 / Working on additional contrats / Lost deal

Each client will be assigned to a salesman of the team (we are 8).

Let's say I assign Clients 1 to 20 to SalesmanA , clients 21 to 40 to SalesmanB and clients 41 to 100 to SalesmanC .

- will I be able to filter my board by Salesman (member of the board) ?

- will they be able to filter the board by assignment and see only what they have to do ?

- Can I replicate the cards in their own individual Board and still get the "++Main Board++" get updated in real time ?


Answers:
author: Iain Dooley
body: [@Jonathan Minassian](/t5/user/viewprofilepage/user-id/4073414)

1) You can't add members to cards who aren't members of the board, so you would need some automation that would copy and link a card to a personal board for that salesperson. You can then keep the cards in synch, but it's pretty tricky to get a really good synch. You might be able to achieve this with Unito or Placker

2) If they're all on the board, then you can add them as members to the cards, and both you and they can filter to see cards assigned to an individual

You might also like this CRM built inside Trello:

<https://crmble.com/>
Payment and Business class
Asked by Lily Lu:

1. I've purchased trello business class for 1 month, however the bill charge me for 1 year...How can I get the refund?

2. Update the business class already...but can't add any more board.


Answers:
author: Iain Dooley
body: [@Lily Lu](/t5/user/viewprofilepage/user-id/4063635) I think you'd probably be better off posting this question to Trello support rather than to the community. If you go back to trello.com/contact you can submit your question there.
Multiple users - possible to edit same note
Asked by Ola Sch?nbeck:

Hi {#toc-hId--1324052647}
-------------------------

I have searched everywhere - probably I am blind - feels like a basic feature? {#toc-hId-1163460186}
----------------------------------------------------------------------------------------------------

In Trello we use a common board with a group of 3 users.
If i make a new List with a new "note" and then writes a some information in this note.
Is there a possibility/setting for all 3 users to edit this note?
Now the other 2 users can comment not add info in "my note"
Example:
User 1 note:
\[Client instruction - Adjust volume to 20\]
User 2 got new info from the client and wants to edit my note to:
\[Client instruction - Adjust volume to 43\]
I haven't find a way of doing this - is it possible?
<br />
Best regards
?Ola Sch?nbeck {#toc-hId--643994277}
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Answers:
author: Iain Dooley
body: [@Ola Sch?nbeck](/t5/user/viewprofilepage/user-id/4073438) what do you mean by "note"? All members of a board can edit all aspects of a card, but if you're using a powerup then there might be other permissions involved.

comments: author: Ola Sch?nbeck
body: Thx for your super fast reply!

This is a very old board. Maybe 4-5 years old.

I tested to create a new board with new members - everybody can change everything. Just as I want it.

Somehow it is not possible to change what somebody else has written in this old board.

I have searched and compared to the new board and can not find a way of unlock editing for all users - it looks like editing is enabled... See attached image.

![CaptureTrello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/109410i57C04683190A33D7/image-size/large?v=v2&px=999 "CaptureTrello.PNG")

I am Ola and my college is Anton.He can not edit ("Redigera" i Swedish) my notes and I can not edit his notes. We can only Answer ("Svara" in Swedish) - not edit or delete...

I hope this clarifies my problem a little bit more?


author: Iain Dooley
body: [@Ola Sch?nbeck](/t5/user/viewprofilepage/user-id/4073438) okay yep you can't edit or delete comments added by another user who was the same access level as you at the time they made the comment. Anton was obviously an admin of the board at the time that comment was made. If you wanted to, you could simply copy the board, close the original and then you'd be able to delete the comment on the copy.


author: Ola Sch?nbeck
body: Hope you all can help :) ?


Tags: cloud

edit

jira-cloud

note

user
Can i take only 1 paid account with 30 free account
Asked by mayank_singh:

Hi Team,  
My team is 35-40 people, can I take 1 paid account and remain in free account?


Answers:
author: Ollie Guan
body: Hi [@mayank_singh](/t5/user/viewprofilepage/user-id/1845261) ,

The following post should answer your question.

<https://community.atlassian.com/t5/Trello-questions/Combining-free-and-paid-accounts-what-kind-of-account-do/qaq-p/1336051>
How to have Butler send report only when not blank
Asked by Csilla Csori:

I have a Calendar Command in Butler that sends a report of cards in a list. It works, but I would like it to only send the message when $report is not blank.

every day at 4:00 pm, create a report with all cards in list "Do Today", and post message "Trello cards due today: {$report}" to Slack channel "..." in workspace "..." as Butler

This is meant to be a reminder for outstanding tasks, so getting a blank report is just noise. I looked for ways to count cards prior to doing the actions or to check the value of $report before sending, but no luck. How can I add logic to only send if $report is not blank?


Answers:
author: Ryan
body: Hi Csilla,

Unfortunately at the moment there isn't a way for Butler to detect when there are no cards in the list. Therefore the report will always be sent regardless as to the condition of the list.

I'll pass this onto the Butler team to see if this is functionality that can be added in the future.

Thanks!

Ryan


author: David Putz
body: Has there been any update to this?


author: Andy Forbes
body: I've been able to get around this and set up a very similar report to the one you want using Integromat, instead of Trello's limited Butler. You can connect Integomat to Trello and any other services (email, slack, etc), and create a VERY customised report, including only sending a report if there are actually cards found matching your criteria.

<https://www.make.com/en/help/app/trello>
Trello as a tool to better keep track collaborate for monthly 1:1s with my staff
Asked by Austin Gardner:

I want to start basic but give some better structure to my 1:1s. Will there be a barrier to having 20 or so staff with a Trello board. Is there a limit to boards with free version? If I have them use a board for the 1:1's is there a limit to the number of boards I can collaborate with in free version?


Answers:
author: Felix
body: Hi Austin,

I've been using Trello to keep track of 1-1 topics for a few years now and it's been really helpful. I'm an Individual Contributor, so only have one 1-1 with my manager every week.

I've found it works well for me (as the IC) to "own" the board. In the years I've had the board, I've had multiple different managers, and the board has remained constant. The board has myself and my manager as members, and has a list for each 1-1 meeting date, and an incoming list at the very front. Over the week, myself or my manager will add items to discuss into incoming and we'll triage the list and discuss in the meeting.

An alternative setup is the one in [this 1-1 board template](https://trello.com/templates/team-management/1-on-1-meeting-agenda-FoIwUPz2).

There are limits to the number of boards in Trello in the free version. You can have up to 10 boards per team in the free version.

Hope that helps,

Felix

comments: author: Austin Gardner
body: Hi Felix,

I really appreciate the quick and detailed response. This was very helpful!

Austin
Why won't Trello Windows desktop maximise?
Asked by Alex W:

I have Trello installed on a Windows laptop. Every time I open it, the app defaults to being *almost* maximised (so-called 'restore down', it is almost full screen but not quite). I would really appreciate not having to click 'maximise' every time I open Trello!

I've Googled it, there are lots of tips for how you can force apps to open maximised via properties on a shortcut, but that doesn't help (doesn't work for me, either!)

Thanks in advance for any help!


Answers:
author: Vini
body: Hi Alex,

Can you please uninstall the desktop app and install it again, but making sure to follow the instructions here:

How to Uninstall the Trello Desktop App (<https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app>)

I know this is a very general suggestion, but it helps us narrow down the investigation by making sure you have the most recent version of the app and that there is no leftover data from previous versions.

comments: author: Alex W
body: Hi Vini,

Thanks for the suggestion, I've uninstalled and reinstalled the app, and followed the instructions to remove the cache. However, the problem is still occurring! Thanks for your investigative help with this annoying problem.


author: Alex W
body: If it helps, I noticed that when the Trello app opens to this default 'not quite maximised' window, the mouse turns into a double-headed resizing arrow all around the border, which is normal...except the mouse doesn't do this for the majority of the length of the title bar - see attached photos. That isn't what happens with any other app that is 'nearly maximised'.

![Trello maximising glitch.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/109465iF39D26ACB8812A36/image-size/large?v=v2&px=999 "Trello maximising glitch.jpg")


Tags: desktop

windows
How to maintain the same list with updates on two boards
Asked by Jason Sheper:

I have a list of source documents that can serve two projects. I update this list regularly with new content. I want this list to be on the board for each of the two projects - say Board A and Bird B. If I add a card to the list on Board A it is automatically added to the same list on Board B


Answers:
author: Iain Dooley
body: [@Jason Sheper](/t5/user/viewprofilepage/user-id/4072806) Unito and Placker seem to be the two best powerups for board synch currently

comments: author: Jason Sheper
body: Thanks
How can I adjust the size of the labels?
Asked by Sue Mitchell:

While I was working on a board, all of a sudden all the colored labels became bigger. This is true on all of my boards now, but it's just on the Chrome browser and not when I checked Firefox. I have no idea what I did, but I would like to put it back to slimmer labels. As it is now, they dominate the card compared to the text. Any idea what I may have done or how to change it back? Thanks!


Answers:
author: milynnus
body: [@Sue Mitchell](/t5/user/viewprofilepage/user-id/4061726) I am guessing it is because of the names on the labels
> Alright, here's one more bonus keyboard shortcut related to labels that I just can't keep to myself (and won't count towards the original promise of just seven shortcuts.)
>
> If you name your labels and want to quickly reveal and hide the label names, just press the semicolon key.

comments: author: Sue Mitchell
body: Thanks for answering. I don't have names on the labels.  

After I posted the question, Atlassian directed me to previous answers that had not shown up when I searched before posting. It turns out if you click the label, it changes size. All I had to do was click it again and it changed back to the smaller size it had been.


author: milynnus
body: [@Sue Mitchell](/t5/user/viewprofilepage/user-id/4061726) Yes indeed the case with just a click.


Tags: label
After Trello Business Class trial ends, will I get back my Trello Gold?
Asked by Odd Morten S?rensen:

So, I still have my Trello Gold plan, yep, still in Sep 2020.

If I choose to try out a Business Class trial and want to go back to my Trello Gold plan, is that possible, or will I get a FREE account after the trial?

Would love to try the Business Class, but not by risking to loose my Gold plan as it is today.

Kind regards

Odd Morten S?rensen


Answers:
author: milynnus
body: [@Odd Morten S?rensen](/t5/user/viewprofilepage/user-id/4072715) Gold is by individual while Business Class attaches to a team and its 10 boards and additional users except observers will come with additional fees.  
Your BC trial, therefore should not affect you Gold.


Tags: gold

jira-work-management

trial
some cards can't see
Asked by susanahomem:

...\* hello everyone

not at all but in some lists the cards are no longer visible on the Mac while on the Mac iPad they are there. can someone help please? thanks\*


Answers:
author: Soumyadeep Mandal
body: Hi [@susanahomem](/t5/user/viewprofilepage/user-id/4047951) ,

Welcome to the community!

First of all, if you are using the app then sync your iPad board by opening the board on the iPad then click the three-dot menu top right corner. At the bottom of the menu click on the **synced** option.

Now clear the browsing data from your mac browser then login to the account again. Hope it will solve your problem and make sure your internet connectivity is good.

comments: author: susanahomem
body: thanks for your help and kindness. sorted out ;)\*


author: Iain Dooley
body: [@susanahomem](/t5/user/viewprofilepage/user-id/4047951) sounds like you turned on a filter:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

comments: author: susanahomem
body: thanks for your kindness and help. sorted out ;)\*
User search does not work properly on the Confluence Cloud
Asked by juno:

[https://XXX.atlassian.net/wiki/rest/api/search?limit=6\&cql=user.fullname\~%22TaXXX%22\&sitePermissionTypeFilter=none\&_=1647827508273](https://XXX.atlassian.net/wiki/rest/api/search?limit=6&cql=user.fullname~%22TaXXX%22&sitePermissionTypeFilter=none&_=1647827508273)

{"results":\[\],"start":0,"limit":6,"size":0,"totalSize":0,"cqlQuery":"user.fullname\~\\"Taxxx\\"","searchDuration":5,"archivedResultCount":0,"_links":{"base":"<https://XXX.atlassian.net/wiki>","context":"/wiki","self":"[https://XXX.atlassian.net/wiki/rest/api/search?sitePermissionTypeFilter=none\&cql=user.fullname\~%22Taxxx%22\&_=1647827508273](https://XXX.atlassian.net/wiki/rest/api/search?sitePermissionTypeFilter=none&cql=user.fullname~%22Taxxx%22&_=1647827508273) "}}

![Screenshot 2022-03-21 105129.png](https://community.atlassian.com/t5/image/serverpage/image-id/189043i8FEBEB9CC08478BD/image-size/large?v=v2&px=999 "Screenshot 2022-03-21 105129.png")

We have the user which name starts from "TaXXXX", but the rest api which search for internal users does not return anything!

**PLZ FIX IT!!!!!**

![Screenshot 2022-03-21 105246.png](https://community.atlassian.com/t5/image/serverpage/image-id/189044i1BB0FEF2762A75E4/image-size/large?v=v2&px=999 "Screenshot 2022-03-21 105246.png")


Answers:
author: juno
body: I think it is fixed :D

comments: author: Vinod Reddy
body: What is the fix on cloud?

-Vinod


Tags: cloud

confluence-cloud
Tell me the query syntax that track confluence page views of a certain page.
Asked by ???:

Tell me the query syntax that track confluence page views of a certain page.

Please tell me the name of the table where I can check the inquiry information of a specific page in the original DB. A query syntax that allows me to check the viewer information on a specific page is fine.

Thank you in advance for your information.


Answers:
author: Shannon S
body: Hello [@???](/t5/user/viewprofilepage/user-id/4827536),

Welcome to Atlassian Community! It's nice to have you join us. I hope you are doing well. My name is Shannon, and I'm happy to assist you.

You can refer to the page, [How can I find which pages users have recently viewed?](https://confluence.atlassian.com/confkb/how-can-i-find-which-pages-users-have-recently-viewed-954251927.html) Currently, Confluence does not have a native function for tracking historical page views. We have a few open feature requests tracking this behavior:

* [CONFSERVER-33386](https://jira.atlassian.com/browse/CONFSERVER-33386) - Confluence should have a "last viewed date" property for pages.
* [CONFSERVER-43461](https://jira.atlassian.com/browse/CONFSERVER-43461) - Ability to track Confluence Page Views

However, recently viewed pages are stored in the AORECENTLY_VIEWED table in Confluence's database. Please refer to the linked documentation for the full query.

I hope that helps, but please let us know if you have any further questions.

Take care,

Shannon \| Atlassian Community Support

comments: author: Shannon S
body: Hi [@???](/t5/user/viewprofilepage/user-id/4827536)

I wanted to share that there's also an [experimental Analytics API you could use](https://developer.atlassian.com/cloud/confluence/rest/api-group-analytics/).

For example this would give you page views by month for a specific page:

```
ADMIN_USRNAME=adminADMIN_PWD=adminCONFLUENCE_BASE_URL=http://localhost:27132/c7132PAGE_ID=2621441FROM_DATE=2022-01-01T00:00:00.000ZTO_DATE=2022-03-22T00:00:00.000ZTIMEZONE=GMT-03:00curl -u ${ADMIN_USRNAME}:${ADMIN_PWD} \  ${CONFLUENCE_BASE_URL}'/rest/confanalytics/1.0/content/viewsByDate?contentId='${PAGE_ID}'&contentType=page&fromDate='${FROM_DATE}'&toDate='${TO_DATE}'&type=total&period=month&timezone='${TIMEZONE} | jq -r
```

In the database, if you're using Analytics for Confluence, AO_7B47A5_EVENT is the analytics table, so here's a simple query you could use:

```
select COUNT(*)from "AO_7B47A5_EVENT"where "NAME" = 'page_viewed' and "CONTENT_ID" = 00000
```

However, using the API is still probably your best bet.

I hope that helps!

Shannon \| Atlassian Community SUpport


Tags: analytics

confluence-server

migration-customer-care

query

server
I have imported a space into confluence but i am unable
Asked by Aravind Koushik Gobburu:

Hi,

As you see in the screenshot 1 i am unable to view the content what ever present in that space. I am only able to the empty space as you can see in the screenshot2. Even after content reindexing i am unable to view the data. Can anybody know why i am facing this problem.

![screenshot1.png](https://community.atlassian.com/t5/image/serverpage/image-id/189006iDBEDB6DFD8429A71/image-dimensions/176x259?v=v2 "screenshot1.png")![screenshot2.png](https://community.atlassian.com/t5/image/serverpage/image-id/189007i9807C803C86F49EE/image-dimensions/224x371?v=v2 "screenshot2.png")


Answers:
author: Andrii Maliuta
body: Hi [@Aravind Koushik Gobburu](/t5/user/viewprofilepage/user-id/4224125) ,

Please go to COnfluence **ADMIN** menu (gear icon) -\> **Space Permissions** -\> Find this space and click **Recover Permissions**for it.

It should clear Permissions and make them Default as in your system.

Thanks

comments: author: Aravind Koushik Gobburu
body: Hi [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) ,

I have already taken the permissions from space permissions.Even though i am facing this issue. What should i do now. Can you please suggest me how to proceed.


author: Andrii Maliuta
body: [@Aravind Koushik Gobburu](/t5/user/viewprofilepage/user-id/4224125) ,

I suppose that the most important thing is to know if these pages EXIST and just are not displayed for you in UI. So you can check if they exist

1. Using Advanced SEARCH for that space to get list of pages
2. Using REST API to get a list of pages for that space
3. Using any macro that gets list of pages from space/pages branch

If they EXIST, so you can try to change the Theme or **View in Hierarchy** all the pages. Also, you can try to configure the sidebar and put there LINKS to some pages from the space.


Tags: confluence-server

server
About the default time zone
Asked by ?? ?:

The initial state of the user account settings time zone can follow the system or site defaults. What value does this system or site mean?


Answers:
author: Pramodh M
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4679103)

You could upvote for this feature here --\> <https://jira.atlassian.com/browse/CONFCLOUD-16057>

For now, it takes User preference

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-How-to-check-the-default-timezone-of-my/qaq-p/1151047>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Is anyone else missing the option (under Look and Feel) to access the PDF Stylesheet?
Asked by Yvonne Wade Sanchez:

I was testing some modification to my site's PDF stylesheet and in the middle of my testing the feature vanished (no longer available). Is anyone else missing the PDF stylesheet option? (BTW, I'm was testing the updates on my private site, but the feature is missing from all the site I manage).  

Thanks in advance for you guidance.

YWS


Answers:
author: Yvonne Wade Sanchez
body: The issue resolved itself. That was weird and inconvenient :)))  

Let's hope it doesn't happen again.

YWS

comments: author: Eion Robb
body: Ditto :)


author: Eion Robb
body: Yeah, we're having the same problem in Confluence Cloud. Worse yet, the option to export the space as a PDF has completely disappeared. When we go to an old page in history to do the export, it gives a "PDF Space Export is not currently enabled for this tenant" error.

Is the option to export the space as a PDF still there for you?


Tags: cloud

confluence-cloud

pdf