youngmon/atlassian-qna huggingface dataset:
Automation not firing
Asked by Matthew McGookin:

Hi all,

So I have a fairly basic automation in place.

* When a custom field is set to News Page
* Add the News Page Build Checklist from the News Page Build Checklist from the News Page Build Checklist

1. I have the automation enabled
2. I've tried clearing browser cache if that was maybe an issue.
3. I've change from checklist name to checklist URL
4. I've also made changes to the name of the checklist to make it slightly different from card name

And nothing seems to get the automation to fire, any suggestions on what I can do?

Many thanks,  
Matthew

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303018i88264F0231C86F6C/image-size/large?v=v2&px=999 "image.png")![Screenshot 2024-01-29 133856.png](https://community.atlassian.com/t5/image/serverpage/image-id/303020i88B96CA63207DC4E/image-size/large?v=v2&px=999 "Screenshot 2024-01-29 133856.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303021i8DB554BCF3DA6C70/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Brittany Joiner
body: [@Matthew McGookin](/t5/user/viewprofilepage/user-id/5400301) you're doing all the right things that i can tell, only thing i can think of is maybe there is a random whitespace at the end of the card name or checklist item name?
Problemas com repetidor de cart?o
Asked by Fernanda:

Oi Pessoal, tudo bem?

Estou com d?vidas sobre a utiliza??o correta do repetidor de card.

Criei algumas tarefas que se repetem todos os dias e quando utilizo o repetidor de cart?o, todas est?o sendo criadas no em um ?nico dia.

Ou seja, ao inv?s de serem criadas 1 tarefa para cada dia da semana, no total de 5 tarefas, por exemplo, todas est?o aparecendo na segunda feira.  

Existe algum comando diferente?   

Obrigada!


Answers:
author: Alina Kurishko
body: Hi Fernanda,

Welcome to the Atlassian Community! Hope it's okay if I respond in English ?

Have you checked if you set up the correct intervals for the repeat rules?

We have this article on how to use the Card Repeater Power-Up which might help you look into it: [https://support.atlassian.com/trello/docs/using-the-card-repeater-power-up/#:\~:text=back%20of%20cards.-,Repeating%20a%20card,-Click%20the%20%E2%80%9CRepeat](https://support.atlassian.com/trello/docs/using-the-card-repeater-power-up/#:~:text=back%20of%20cards.-,Repeating%20a%20card,-Click%20the%20%E2%80%9CRepeat)

You can set up a rule to repeat a card on a particular day of the week. If you set the rules on 5 separate cards to repeat on Monday, it's expected behavior that 5 cards would appear on the same day - Monday.

Hope this information helps you find the root cause of the problem!

Alina \| The Trello Team
Two accounts linked to same email
Asked by Don Mitchell:

I find myself created as both Workspace Member and as a Guest. When I logon to Trello I appear as a guest. However, any task allocated to me is allocated to the Workspace Member version of me. I seem to have no option to logon in my capacity as Workspace Member. How do I logon as a Workspace member? (there is no other workspace member available to upgrade my access)


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There's no way to do this - not getting back in, but setting Trello in the way you describe. Trello uses Atlassian accounts for access, and these have unique emails.

Your account with "workspace member" is not the same account as your "Guest" one - it has a different email address on it. Your guest account would have to have been created with a different email address.

You will need to log in with the email address used for the workspace member.

If somehow, you have managed to duplicate it an account with the same email, then you're a bit stuck - your guest account is "shielding" your workspace account and stopping you using it, it's basically being picked up as the first one you can log into.

You can test (and likely fix) this by logging into id.atlassian.com and changing the email address on the account to another one you have access to. Atlassian accounts don't understand aliasing in email systems like gmail, so you might find it easiest to use an alias if you can (emails sent to bob+acme@gmail.com go into the same email inbox as bob@gmail.com, but Atlassian accounts see them as two different emails)

Once you've changed the email on your guest account, you should be able to use your workspace account.
Tasks keep sorting from the oldest
Asked by Aldona Wijasi?ska:

Hi,

Every day, the order of my tasks (which I set manually) is sorted from the oldest. I don't have any automations turned on. What may be the problem? Other members of my team don't have this problem - they set the order of tasks manually and it never changes.


Answers:
author: Brittany Joiner
body: [@Aldona Wijasi?ska](/t5/user/viewprofilepage/user-id/5416705) if you look in card activity of a card that has moved, does it give you any ideas? Might be a hint there if there's some hidden automation or something going on!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/303159i9540F7FF043BF184/image-size/large?v=v2&px=999 "image.png")

comments: author: Aldona Wijasi?ska
body: Thank you. But no, there is nothing like that in card activity.
Unable to invite members to the board - Getting the message 'Member not active'
Asked by Dhanesh Raghunath:

While trying to add members to the board I am getting the following message ' Member not active' .

1. Why is this happening ?

2. What can be done to solve this ?

Attaching the screenshot for reference

![trello membaer not active.png](/t5/image/serverpage/image-id/302902i38A225EAE0249D31/image-size/large?v=v2&px=999 "trello membaer not active.png")


Answers:
author: Lucas Pessoa
body: Have you figured it out?


author: Brittany Joiner
body: [@Dhanesh Raghunath](/t5/user/viewprofilepage/user-id/5416688) i would guess username/email is not a registered user, but if you're sure that it is, then you might need to reach out to support to see why: <https://trello.com/contact>


author: Lovee Eric
body: Hii [@Dhanesh Raghunath](/t5/user/viewprofilepage/user-id/5416688)

I hope this email finds you well.

I understand that you are experiencing an issue while trying to add members to the board---and getting the message 'Member not active.

My initial suggestion is to check the permissions of the member being added to the board. Additionally, please verify their login details, as it seems there might be a permission-related issue.

Thanks

Lovee Eric

Brilyant Inc
How to delete a card with the Repeat Power-Up permanently?
Asked by Siv Carstensen:

I can't figure out why my deleted cards with the Repeat Power-Up activated keep coming back?

I found an article that said that I should disable the Power-Up from the entire board but I don't want to do that since I have other cards on the same board where the Repeat Power-Up should remain activated...


Answers:
author: Humashankar VJ
body: Hi [@Siv Carstensen](/t5/user/viewprofilepage/user-id/5416414)

Disabling the Repeat Power-Up at the board level may not be the best approach if you need it for other cards. Unfortunately, Trello doesn't offer a simple way to permanently delete a card with the Repeat Power-Up enabled, let's give a try with the other possibilities:

Disable Repeat on the Original Card by finding the original card to get this fixed:

* Identify the original card with the "Repeat" setting enabled, likely the first card you created with the repeating function.
* Check the reappearing cards for a comment mentioning the Repeat Power-Up, which often contains a link to the original card.
* If no comment is found, search your board for cards with similar titles or descriptions to locate the original.
* Once found, access the Repeat Power-Up settings on the original card, typically via a button or menu.
* Disable the "Repeat" functionality to resolve the issue.

**Hope this helps - Happy to help further!!**   
**Thank you very much and have a great one!**   
**Warm regards**
Evernote Power-Up is Authorized but is not working
Asked by Debra Reed:

I'm using the Evernote browser version and have it open in the same browser as Trello. I've added it, linked it, checked at Evernote to see it is authorized, etc. multiple times and have done the same in Incognito browser to avoid any browser-related issues. I've tried revoking the access, disabling the Power-up, etc. and nothing is working.

When I try to access the Evernote Power-up from my Trello card, it keeps asking me to link my Evernote account.

The most recent discussions about this same topic seem to be 3-6 years ago and the suggestions did not work for me.


Answers:
author: Debra Reed
body: Workaround for me... I installed Trello for Windows and was able to authorize the connection via the Desktop app versions for both Trello and Evernote. Seems to be working now for the browser versions as well.
Is it possible to set a trigger in the automation of renaming a card?
Asked by asckvas:

Hello everybody! I came across the fact that I need to automatically change the name of the item in the checklist of the trigger card after renaming the attached card. I can't find anything in the actions for creating a trigger that would be related to renaming the card. Is it possible to do this? Thank you in advance!


Answers:
author: Dreamsuite Mike
body: You can trigger on a name change by using this as a trigger

```
when the name of a card contains {*}
```


author: asckvas
body: Ahah, I'm sorry. I completely forgot that they rename themselves after the page is refreshed. Although it would still be useful to have the ability to rename the card as a trigger.


Tags: attachment

card

rename

trigger
add a checklist from another board
Asked by Merrix Administrator:

Hello  
Thank you for helping me  
I am looking for a way to add a checklist from another board to the card (without using the card link).

This rule does not work

```
lookup a card titled "X" on board "Y", and add the "Z" checklist from card "X" to the card
```

Is there a solution?


Answers:
author: Maria
body: Hi [@Merrix Administrator](/t5/user/viewprofilepage/user-id/5415836)   

It's Mary from [Planyway power-up for Trello](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions)  

To add a checklist from another board to a card in Trello without directly linking to the card, you can use a workaround that involves copying the checklist's content and creating a new checklist on your target card. Trello doesn't natively support importing or copying checklists across boards directly, but you can achieve your goal with these steps:

1. **Manually Copying and Creating a New Checklist:**

   * Open the card that has the checklist you want to copy on the original board.
   * Manually copy the checklist items. This can be done by opening the checklist on the card and then highlighting and copying the text of each item.
   * Navigate to the card on the target board where you want to add the checklist.
   * Add a new checklist to this card and paste the items you copied from the original checklist. You'll need to paste each item individually if you want them to appear as separate checklist items.
2. **Using Trello's "Copy Card" Feature (If Applicable):**

   * Another workaround is to copy the entire card (that includes the checklist you want) to the target board and then move or copy the checklist to your desired card. However, this method involves copying the whole card, not just the checklist.
3. **Trello Power-Ups and Third-Party Tools:**

   * Consider using Trello Power-Ups or third-party tools that enhance Trello's functionality. Some Power-Ups or external tools may offer more advanced features for managing checklists, including copying them across boards or automating such processes. For example, the "Butler" Power-Up has automation capabilities that might be configured to help with tasks like this, depending on the current features and limitations.
4. **API Scripting (For Advanced Users):**

   * If you are comfortable with coding, Trello's API can be used to programmatically copy checklists from one card to another, even across boards. This method requires programming knowledge and involves writing a script that uses Trello's API to fetch a checklist from one card and create a new one on another card with the same items.
Transferring linked items of a checklist to another card without links
Asked by Merrix Administrator:

Hello  
I got into trouble  
I tried to get my desired checklist from another card through a command. The issue is that it is linked to the checklist items of the card and the checklist items are transferred as linked, and I want only the titles of the items to be transferred without links.

I gave the example below

add the "X checklist" checklist from card "<https://trello.com/c/PvHyIw59>" renamed to "Y checklist" to the card

Thank you for guiding me


Answers:
author: Mutya A
body: Hi Hamed,   

Sorry to hear that you got into trouble! Can you please share the command/automation you used for copying this checklist and a sample of what those checklists looked like.

And also a screenshot of what you'd like them to be. This will be helpful for me to look into it more and advice you on what to do next.

Thanks!

comments: author: Merrix Administrator
body: Hello  
Thank you for following up

```
add the "???? ????? ???? {cardlistname}" checklist from card "https://trello.com/c/PvHyIw59" renamed to "????? ???? ???? ?? ?????? ????" to the card
```

![Capture 001.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/303298iF98E611AA3A0DFD4/image-size/large?v=v2&px=999 "Capture 001.JPG")

As you can see, the checklist items are transferred as links, and I need them not to be links
Performance issue
Asked by Joe Brady:

We have a client that is having performance issues with Trello. I saw the below KB. Does the 1000 open cards include what the user has filtered out of view?

Because Trello has to load open cards and attachments every time a board is opened, boards with a large number of open cards may see slower load times and generally reduced usability. We suggest having fewer than 1,000 open cards on any Trello board (and under 500 if there are a lot of attachments or checklists on the cards


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, the filters are applied after the board has read all the items.
Copied Card Retain Checked Items
Asked by Dorian:

I have created an Automation button that copies a card to another board and links the two together - all good. What I can't figure out is how to check any checklist items on the copied card that are already checked on the original card. Any suggestions please?


Answers:
author: milynnus
body: [@Dorian](/t5/user/viewprofilepage/user-id/5368911)

If it cannot be achieved with native Trello automation and or tools like Zapier, you will have to use its Api. I recall a piece of work, done some time back, to copy cards also well as to ensure details of checklist items aka due date, assigned member and status are also maintained. It is part of a MirrorSync setup for cards.

comments: author: Dorian
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182) Thanks for replying but....

\* I can't see how to do it with native Automation, hence my question

\* I dont see how Zapier can help - isnt that used to connect Trello with other apps and services?

\* How would I use the API? Can I tie in an API call with the button I already created?

Thanks.


author: milynnus
body: [@Dorian](/t5/user/viewprofilepage/user-id/5368911)

You are quite right on point 1 \& 2. I do a lot work for my clients leveraging on Trello http request. I can be called from with a rule or a button. The client that had me worked on modifying checklist items, although not using it anymore because he just refuse to pay for premium, had several unique requirements on checklist items including when a template change is changed, he wanted all created cards to be updated.


Tags: automation

butler
No quadro P?BLICO que ? meu, tenho como desabilitar a op??o de copiar quadro?
Asked by Soraya Cordeiro:

Montei um quadro e quero deixa-lo como p?blico. Por?m N?O gostaria que as pessoas criem c?pia dele clicando no bot?o compartilhar.  
Existe algo que possa RESTRINGIR essa op??o?


Answers:
author: Oliver S
body: Hi Soraya,

Is there the possibility you might have made the board a 'template' while public? This normally adds the option up the top of the board to create a copy from template.

If it is a template, you can convert it back to a regular board by clicking 'Convert to board' on the board menu:

![Screenshot 2024-01-29 at 2.11.28?pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/302883i262315290599E601/image-dimensions/201x335?v=v2 "Screenshot 2024-01-29 at 2.11.28?pm.png")
refund
Asked by Tommy Fournier:

CA-2790003 I WANT A REFUND A DON'T NEED A PREMIUM THING SEND BACK ON MY CRDIT CARD THE MONEY


Answers:
author: Nic Brough -Adaptavist-
body: Please stop SHOUTING, it's hard to read and a lot of us find it rude.

We can't help you with this, you have not given the Community any money. I think you are in the wrong place, your question does not seem to be about an Atlassian system. I suspect you have clicked on "help with the system in use for documentation or issue tracking" instead of "help with the product".

comments: author: Jimmy Seddon
body: [@Tommy Fournier](/t5/user/viewprofilepage/user-id/5415718) Nic is correct. The Customer Community is made up of other customer crowd sourcing knowledge on use of the Atlassian products.

If you are looking for billing assistance you need to go here: <https://trello.com/contact#/>

Scroll to the very bottom of the page and select that you need help with billing and submit a support ticket.
Undoing Actions on a Specific Card Without Altering Other Most Recent Changes On Other Cards?
Asked by Kelvin Valdes:

Hello, I realized I made a mistake and accidentally replaces a card description with that of another's.  

I realized this now, but I do not know when I made that change. And since I have worked on over a dozen other cards in the past few weeks.  

To try and undo all of that would be a significant loss of information by using the undo function you have on your forums.  

Is there any way I can do the most recent changes on that once specific card?


Answers:
author: Mutya A
body: Hi Kelvin!

Do you know which card it was? Because with card descriptions, Trello does keep a receipt of all the edited changes made there. If you open your card in the browser, you can add a .json at the end of it's URL. This is a shortcut to export this card in this format. Another approach is to click the **Share** button then select "Export JSON".   

You can then save this JSON file and when you look into it, look for the "desc" property or column to look for the previous changes.

To make sense of Trello's JSON export:   
[https://support.atlassian.com/trello/docs/making-sense-of-trellos-json-export](https://support.atlassian.com/trello/docs/making-sense-of-trellos-json-export/)

If you don't know which card you accidentally made those changes, you can do a board export and see the recent card changes from there. Here's information on [exporting data from Trello](https://support.atlassian.com/trello/docs/exporting-data-from-trello).   

Let me know how you go with this but let me know if you have any other questions!

-----  
If this post ***helps*** your query, then please consider **Accept answer** , **Like** or click up arrow to **Vote** to help the other users find it more quickly.

comments: author: Kelvin Valdes
body: I instantly found the edits, thank you! This was super helpful.

I looked for the "desc" changes, then the text that was wrong,

then the text I had right before the change and crossed reference what I was missing.

Thank you!


author: Mutya A
body: Hi Kelvin,

Glad this was quickly resolved, appreciate the update :)

As mentioned earlier, if my previous post ***helps*** your query, then please consider **Accept answer** button, **Like** or click up arrow to **Vote** to help the other users find it more quickly.

Have a great day!
Group admin access issues with Branch creation
Asked by James Coburn:

I have a group of users that want to be able to create branches on a plan in bamboo. They don't have Global Admin access but they do have plan level access, yet they are still getting errors of "Need admin access to create branches". One thought I had is that the group name is case sensitive and not recognizing the access (as I added the group and in the directory of Bamboo, the name in in lower case, or that the group needs global Admin rights to create the branches, even through they have plan admin access (and should be able to configure everything on the plan).

I am a bit befuddled as to why this isn't working.


Answers:
author: Chris Berry
body: Hi James,

Currently the user would need create plan or admin privilege to create branches.

There is an open feature request [BAM-18162 - Allow users to create build plan branches](https://jira.atlassian.com/browse/BAM-18162) to change this.

Please watch and vote on the issue to raise its visibility. Also any comments on the feature request will help the developers assess its need. I have added this community thread to the feature request.

thanks

Chris
Builds and run selenium Tests with bamboo
Asked by Alexandra S:

when you are implementing Selenium Automation in C#,  
1) What should be the project type (Console Application or Class  
Library)?  

2) If it is Library Class project, How can I change the test URL  
dynamically , when integrated with Bamboo or any other CI tool.  

3) If it is a Console project , How can I use my Nunit Test Adaptor?

if I want to run my tests with selenium.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

You can use pre-built task or find something on marketplace.atlassian.com

Also, you can write own one.

Cheers,

Gonchik Tsymzhitov


Tags: selenium
What is a "running" remote agent
Asked by Matt Clarkson:

I'm trying to understand the definition of a running remote agent so i can understand if i can afford bamboo.

We have cpp project that needs to build for 20 target types. Assuming I had 20 remote agent processes up on slave build boxes but only needed 5 concurrent builds then would I need 20 remote agent licenses or 5 remote agent licenses?

Assuming the answer is 5 then I presume that the licensing is centrally managed by the master Bamboo server and that builds would queue until a free spot opened up?


Answers:
author: Edwin Kyalangalilwa
body: Hi [@Matt Clarkson](/t5/user/viewprofilepage/user-id/2249404),

Yes, that is correct.

Bamboo manages licensing and 5 concurrent builds would require 5 licenses.


Tags: remote-agent
Automated UI testing in Bamboo
Asked by Jahzeel:

Hi, I would like to add automated UI testing in Bamboo. Could you help me how to implement that?


Answers:
author: Gerhard Forster
body: Hello Jahzeel,

I found this link for you <https://stackoverflow.com/questions/32084387/bamboo-and-web-ui-testing> describing one scenario of UI testing being conducted with Bamboo.

Probably there are many more. You may google for it, preferribly providing more details, so leading to more useful matches.

Hope this helps.

If not, get back to Community providing more detail about what and how you want to test there (e.g. tools to use, your test environment, etc.).

Thanks, Gerhard


Tags: automation

test
unable to sync the latest code check in changes with Bamboo
Asked by linu joseph:

I am currently using the trial version of BitBucket \& Bamboo for testing purpose.

i have tried to Connect the Bamboo server with the BitBucket Cloud Repo but after i have pushed few files in the BitBucket i cannot see the changes been reflected in the Bamboo server for generating the New build.

Please let me know if i am missing any configurations on BitBucket or Bamboo End


Answers:
author: Foong
body: Created Support Ticket