youngmon/atlassian-qna huggingface dataset:
it could not login to confluence system.
Asked by ???:

Hi This is jaehoon.

I have a question.

could not login to confluence system.

if try it, show the message as below.

'''''''

The following error(s) occurred:

* Sorry, an error occurred trying to log you in. Please try again![Log In - Security Operations Center 2019-12-31 16-18-26.png](https://community.atlassian.com/t5/image/serverpage/image-id/77428i63958B1E9492DF8F/image-size/large?v=v2&px=999 "Log In - Security Operations Center 2019-12-31 16-18-26.png")


Answers:
author: Minh Tran
body: [@???](/t5/user/viewprofilepage/user-id/3690650) From the log you shared [https://community.atlassian.com/t5/image/serverpage/image-id/77511i59CE36A0AFD51E26/image-size/large?v=1.0\&px=999](https://community.atlassian.com/t5/image/serverpage/image-id/77511i59CE36A0AFD51E26/image-size/large?v=1.0&px=999)

Can you double check if you can still log in via your JIRA server? The exception shows you "Directory 'JIRA Server SSL' is not functional"


author: Moses Thomas
body: [@???](/t5/user/viewprofilepage/user-id/3690650) Could you please show the logs in \<Confluence_home_directory\>/logs/ ? so that we could see clearly what the error is

Kind regards,

Moses

comments: author: ???
body: What is means?

2019-12-31 23:41:05,029 ERROR \[http-nio-8443-exec-3\] \[crowd.manager.application.ApplicationServiceGeneric\] authenticateUser Directory 'JIRA Server SSL' is not functional during authentication of 'xxxxxxxx'. Skipped.

![?? 2020-01-02 100025.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77511i59CE36A0AFD51E26/image-size/large?v=v2&px=999 "?? 2020-01-02 100025.jpg")


Tags: server
unable to log in to Atlassian account using all the brower
Asked by Yao Qingli(Debe):

I couldn't log in to account in all the brower in one notebook, it always show "Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page):". I'm sure my configuration is right.

But I can log in to account in another notebook.

I confused what's the problem?


Answers:
author: Nic Brough -Adaptavist-
body: The failing machine has something on it that is blocking access to one or more servers that are serving up Atlassian's sites (For example, to use the community, you have to be able to access community.atlassian.com and id.atlassian.com - block either of those and you can't log in)


Tags: cloud

confluence-cloud
What is the best practice for page formatting that is mostly text?
Asked by sharon Caswell:

We write a considerable amount of information to be consumed by our team members and by outside users. The majority of this material is viewed on 24-in monitors. I would like to get best practices advice and also see some examples that would help me format these pages to our advantage.


Answers:
author: Teodora V
body: Hi [@sharon Caswell](/t5/user/viewprofilepage/user-id/3679073)

it's not an easy task to be creative with tons of text, but you can take a look at the formatting documentation: <https://confluence.atlassian.com/confcloud/add-formatting-to-your-page-724764836.html>

Except for the standard formatting, you can also use **quotes** , **dividers** , **wrap text,** or **text expands** for your advantage. Keep it interesting for the end-users - the right vision and flow should do the magic :)


Tags: cloud

confluence-cloud
How do I reset the default set for JIRA issue macro display option?
Asked by Denise Schuck:

Every time I insert a JIRA issue into confluence, it sets the default display option to table:

![Capture.PNG](/t5/image/serverpage/image-id/77400i587C8C191D25C754/image-size/large?v=v2&px=999 "Capture.PNG")

How do I set it to Single Issue instead?


Answers:
author: Kirstin Seidel-Gebert
body: Hi Denise,

I don't know the answer to your question but did you know that you can simply insert a JIRA link to a Confluence page, and it will convert to a JIRA single issue macro?

Cheers,

Kirstin


Tags: confluence-server

server
What tools do I need?
Asked by John Nguyen:

Hi folks

I'm looking for a tool/plug-in/add-on that can meet these following requirements:

1 - I have a custom template/form (a confluence knowledge space page) that has two fields: first_name and last_name.

2 - The customer records are in Jira.

What I'd like to do is allow the admin user to enter a Jira's record ID of a specific customer X in a search field then clicks on the "generate form" button.

The confluence is able to look up the Jira data set based on the input record ID and then extract the first_name value and the last_name value - based Jira record ID - and populate those values into the first_name and the last_name fields on the page/form.

The reason I need this is because our customer wants to export the template as a PDF file.

Is there a way to do this? Any tools/add-in/plug-in that provide a pointer so that I can traverse the lira data set and extract the desired record, then extract and populate the desired fields - first name and last name - into the custom form/page?

Any lead is greatly appreciated.

Thanks

John Nguyen


Answers:
author: Davin Studer
body: We use [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=server&tab=overview) here at my business and it could totally do what you are looking to do.


author: John Nguyen
body: [@Davin R](/t5/user/viewprofilepage/user-id/1214161)... Thanks a lot for the tip. Will take a look into the tool.

John Nguyen


Tags: confluence-server

server
Why won't my embedded spreadsheet load in the HTML macro?
Asked by Renee Butcher:

Content that was working two weeks ago will not load currently. I have removed and re-added both the macro and the embed code but no success.


Answers:
author: Diego
body: Hey there, [@Renee Butcher](/t5/user/viewprofilepage/user-id/3578020) !

It is not quite clear for us what is your situation. ++*To better understand the environment, I would like to ask you a few questions. Here they are:*++
> 1. *Are we referencing the HTML Comment Macro or the Artemis Software HTML Macro for Confluence Cloud?*
> 2. *Is this affecting other users?*
> 3. *Is this present if you use another browser?*
> 4. *Is this affecting both newly added and already existing macros?*
> 5. *Is there any kind of error when you use the HTML Macro?*

Would be possible for you to share screenshots of what you see when you try to use the macro? Just be careful not to disclose any sensitive information within it. The community is an open space, everyone can see everything.

If we are talking about the Artemis Software macro, you can reach for their support here:
> * ++**[\[Atlassian Marketplace\] HTML Macro for Confluence Cloud](https://marketplace.atlassian.com/apps/1212279/html-macro-for-confluence-cloud)**++

Looking forward to your reply!


Tags: confluence-cloud
Confluence How to import excel sheet and format data cells to centre
Asked by John Gomes:

So I know how to import and excel files (worksheet) into confluence.

once I do the Confluence sets all my data cells the left align.

How to I change this so the data cells align to center?

we are not administrators nor can we buy anything from marketplace.

thank you in advance


Answers:
author: Arthur Mack
body: That all depends on what version of Confluence you are using.
Merge cells on a table created before the last update of confluence
Asked by Maria Martinho:

Hi all

When I try to merge cells on a table, the cell is merged but the height of the cell becomes huge!

I know that with the new version of Confluence, the procedure to create tables has changed, but how can I merge cells on a table already created?

![Print.png](https://community.atlassian.com/t5/image/serverpage/image-id/77345iE3F45A05F05CF664/image-size/large?v=v2&px=999 "Print.png")


Answers:
author: Supreet
body: Hi Maria,

Well, the table toolbar was removed indeed, but it is not that you cannot work with some of those functionalities anymore. Even with the old editor, there should be an option to merge the cells:

![Screen Shot 2020-01-08 at 7.34.24 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/78202i9154F630F0539F73/image-size/large?v=v2&px=999 "Screen Shot 2020-01-08 at 7.34.24 PM.png")You can check more details on this article: <https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html#ConfluenceEditingImprovements-Tables>


Tags: cloud

confluence-cloud

table
Confluence Cloud Free & Disable Collaboration (Synchrony)
Asked by easyit:

Hello, how can I disable the Collaboration mode (Synchrony) in a Confluence Cloud Free instance. I can not edit when proxies are used in some networks.

I already had a look into:

<https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>

<https://confluence.atlassian.com/confkb/how-to-disable-collaborative-editing-through-rest-api-call-927727635.html>

<https://confluence.atlassian.com/confkb/how-to-disable-collaborative-editing-in-confluence-if-it-cannot-be-disabled-through-the-ui-947856031.html>


Answers:
author: Nic Brough -Adaptavist-
body: Cloud free does not allow you to disable it. You'll need to adjust your proxies to fully enable it.

comments: author: easyit
body: Well, that is not so easy in a governmental environment. Can you tell what URLs should be allowed?


author: Nic Brough -Adaptavist-
body: \*.atlassian.net is the simple rule. You may need to enable other sites to enable plugins to work as well.


Tags: cloud

confluence-cloud
Excerpt from parent page
Asked by 0x7c2:

hello guys, i need your help :-)  
i want to include the content "123" from the parent page. If i use the excerpt macro i have to define the "page with excerpt", how can i define this without knowing the exact name of the parent "master-page"?  
I mean, if someone creates a new page below "Master-Page-123" it should automatically reuse the content of the parent "Master-Page-123".


Answers:
author: Alexander Wirtz
body: [@0x7c2](/t5/user/viewprofilepage/user-id/3689720)

I created a custom user macro for this:

## Developed by: Felix Sch?fer \& Alexander Wirtz  
## Date created: 07/12/202

## @noparams

#set($parentId = $pageManager.getPage($content.id).parent.getContentId().asLong())  
#set ($requestedPage = $pageManager.getPage($parentId).getTitle())

#if ($parentId)

\<ac:macro ac:name="excerpt-include" ac:schema-version="1"\>  
\<ac:parameter ac:name="nopanel"\>true\</ac:parameter\>  
\<ac:default-parameter\>$requestedPage\</ac:default-parameter\>

\</ac:macro\>

#else  
Cannot show tasks on parent page because this page has no parent.  
#end

comments: author: I_A
body: Hey ,

I hope you are still active and can help me here.

I have 2 Confluence servers. On one server this macro works fine and I created many templates which work perfectly. But on the other confluence server I always get "Cannot show tasks on parent page because this page has no parent." eventhough the settings, the templates and the macro are absolutely identical.

Do you know what could be the problem?

Thank you!


author: Kirstin Seidel-Gebert
body: Hi I_A May,

you can debug the macro by printing the parameters temporarily to see if something goes wrong within the code like

```
#set($parentId = $pageManager.getPage($content.id).parent.getContentId().asLong())
<p>$parentId</p>
#set ($requestedPage = $pageManager.getPage($parentId).getTitle())
<p>$requestedPage</p
```

This gives you the possibility to see if something useful comes from these calls.

Cheers,  
Kirstin


author: Alexander Wirtz
body: Has anyone created this user macro in the meantime?


author: Kirstin Seidel-Gebert
body: Hi 0x7c2,

In Confluence you can write our own user macros (see [Writing User Macros](https://confluence.atlassian.com/doc/writing-user-macros-4485.html)). You can wrap the excerpt macro with your own user macro that gets the name of the master page (parent) and puts it into the excerpt macro.

For how to get the parent of a page using Velocity code you'll have to google around (I've never done this).  
I gave it a quick try and came across something like `$content.getParent().getTitle()`. Did not try it, though.

Cheers,  
Kirstin


Tags: confluence-server

excerpt

server
Extract all the documentation in a workspace with meta-data
Asked by Marc van der Peet:

Dear all,

For security reasons I am looking for a way to extract all the documentation, we have in one space with certain meta-data. Ideally, I would get:

name-space, name-documentation, last-edit-approved-by.

Could anybody tell me whether there is a way to do this?


Answers:
author: Zak Laughton
body: Hi Marc!

You should be able to get most or all of this data in an XML space export (see [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/confcloud/export-content-to-word-pdf-html-and-xml-724764824.html)).

An XML export will include data about all the pages in a space, though you'll have to do some manual cleanup of the XML file to get just the relevant data you're looking for.

However, I'm not familiar with the last-edit-approved-by property. I don't believe Confluence has an edit approval functionality by default, so this is likely coming from a customization or 3rd-party plugin. If you don't see this property in the XML export, you might want to reach out to the creator of that functionality to see if they have any ideas for export.

I hope this helps!

-- Zak


Tags: atl-adm

cloud

confluence-cloud
how to access https://packages.atlassian.com/api/npm/atlassian-npm?
Asked by Saberml:

Hi,everyone.I came up with a problem when I build my app in confluence.It said that I have no authority to access a package called <https://packages.atlassian.com/api/npm/atlassian-npm/@atlassian/solicitorio/-/@atlassian/solicitorio-0.0.3.tgz>

It needs username and password.

I tried my atlassian.com account,but it's not correct.

Does anyone know how to solve this?

Please help!


Answers:
author: Nic Brough -Adaptavist-
body: That's not a package that is publicly accessible. You'll need to re-work the code that depends on it so that it does not.

comments: author: Saberml
body: Oh.I see.

Thank you very much!

By the way,is all of this kind of package that not publicly accessible need to re-work the code?


author: Nic Brough -Adaptavist-
body: I am sorry, I do not understand that question. All I can tell you is that when a package is not public, you can't use it in your code.


author: Saberml
body: Is this kind of package what developers need to implement by themselves?


author: Nic Brough -Adaptavist-
body: I think we need to know why you think you need it.


author: Saberml
body: I doule click the build.bat in confluence folder,but it build failure.

It said that can't get the .tgz package.

And I tried built Jira source code,too.Also,there are some .tgz package couldn't be retrieved.

I don't know what to do,how to solve these problems,and where could I get the answer.

The point is what the purpose of these packages,could I just remove them simply?

Any idea?


author: Saberml
body: I was little about the source code.And I really love atlassian products.They are very useful.

I really want to research them.But when I tried to retrieve these packages,it said that I need an account log in.

I tried my atlassian account which has a start license,but failed.

I don't know how to solve this problem.

Where could I sign up for an authorized account?

Is these packages necessary?If not,just remove them simply?

Any idea?


author: Saberml
body: Any tint,please?

Where could I find the package and intall it?

or Where could I sign up?

Please help me!


Tags: confluence-server

server
Cant edit / delete User
Asked by Druckhaus:

Hi All.

I have Jira and Confluence.

Both on ssl. Confluence is port 8444 and Jira 8080 (redirect to 443)

Both runs.

The user in confluence (the same in jira) cant be edit. And I cannot delete.

I can't change anything.

The message is every time:

There was an error during user deletion: java.net.SocketTimeoutException: connect timed out. Please check your log files for more details.

And I cannot add another in groups.... Nothing.

Does anybody knows ... why

Kindly regards Thorsten


Answers:
author: Druckhaus
body: Have anybody a tip?

comments: author: Brant Schroeder
body: If you are using Jira as your user directory for Confluence you will need to edit, update and delete users in the Jir instance. When Confluence syncs with Jira then it will be updated.


author: Brant Schroeder
body: Can you share what is in the log file as that should help to better understand the issue.

comments: author: Druckhaus
body: Hi Brant,

this is my first Problem. Which Logs are interesting for this ?

This is the only one log new this day after I try to delete a user in confluence..

root@jiraserver:/opt/atlassian/confluence/logs# tail -f gc-2019-12-28_13-48-22.log.0.current  
2019-12-29T09:51:59.026+0100: 72216,958: \[GC pause (G1 Evacuation Pause) (young) 789M-\>455M(1024M), 0,0223482 secs\]  
2019-12-29T09:52:03.547+0100: 72221,480: \[GC pause (G1 Evacuation Pause) (young) 789M-\>454M(1024M), 0,0231405 secs\]  
2019-12-29T09:52:04.824+0100: 72222,756: \[GC pause (G1 Evacuation Pause) (young) 791M-\>455M(1024M), 0,0240145 secs\]  
2019-12-29T09:52:11.453+0100: 72229,385: \[GC pause (G1 Evacuation Pause) (young) 790M-\>456M(1024M), 0,0169433 secs\]  
2019-12-29T09:52:24.464+0100: 72242,396: \[GC pause (G1 Evacuation Pause) (young) 789M-\>454M(1024M), 0,0235483 secs\]  
2019-12-29T09:52:30.057+0100: 72247,989: \[GC pause (G1 Evacuation Pause) (young) 791M-\>454M(1024M), 0,0226006 secs\]  
2019-12-29T09:52:38.624+0100: 72256,556: \[GC pause (G1 Evacuation Pause) (young) 793M-\>455M(1024M), 0,0213306 secs\]  
2019-12-29T09:52:44.464+0100: 72262,396: \[GC pause (G1 Evacuation Pause) (young) 792M-\>456M(1024M), 0,0174075 secs\]  
2019-12-29T09:52:51.354+0100: 72269,286: \[GC pause (G1 Evacuation Pause) (young) 789M-\>454M(1024M), 0,0190451 secs\]  
2019-12-29T09:53:00.074+0100: 72278,006: \[GC pause (G1 Evacuation Pause) (young) 792M-\>455M(1024M), 0,0173553 secs\]  
2019-12-29T09:53:11.719+0100: 72289,651: \[GC pause (G1 Evacuation Pause) (young) 793M-\>457M(1024M), 0,0172261 secs\]

No other log in confluence is new...

Same error..

There was an error during user deletion: java.net.SocketTimeoutException: connect timed out. Please check your log files for more details.

In Jira no logs new....

in the beginning by installing I have select "Same user database for jira and confluence"

THX


Tags: confluence-server

server
Display pasted image as file option not available in toolbar
Asked by Ahmed Ibrahim:

After pasting an imager to the WIKI and clicking the image, there is no option or button in the toolbar to have the image displayed as a file link instead of a thumbnail .... is there a way around this?


Answers:
author: Ollie Guan
body: Hi [@Ahmed Ibrahim](/t5/user/viewprofilepage/user-id/738743) ,

Like this one?

You can upload the picture as an attachment

1. Insert a text, link to the picture that is attached to this page.

2. Or insert an attachment macro![QQ??20191229191944.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/77315iD218AF38430AC71B/image-size/large?v=v2&px=999 "QQ??20191229191944.jpg")

comments: author: Ahmed Ibrahim
body: Hi [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) thanks for the reply, however i am looking for a method to convert existing uploaded images into links


Tags: cloud

confluence-cloud
Termination free trail
Asked by Johannes Breitschaft:

Please terminate my confluence free trail as soon as possible.


Answers:
author: Ismael Jimoh
body: Hi [@Johannes Breitschaft](/t5/user/viewprofilepage/user-id/3689020)

Please contact Atlassian cloud support directly that you would like to terminate the service.

<https://support.atlassian.com/contact/#/>  

Mention it involves cloud in the request.

Cheers


Tags: cloud

confluence-cloud
I cannot edit pages in space that i created and am the administrator for.
Asked by mlanglois:

Hi,

I cannot edit new nor existing pages that are in a space that I created and I am administrator for. I can see and click on the pencil edit icon, but unfortunately i cannot type in the page. I can edit pages in other spaces, just not pages in a space that i create. The permissions seem to be wide open. Help.

Thank You .

![confluencepermissions.png](/t5/image/serverpage/image-id/77309i726F45365C09CE6F/image-dimensions/481x259?v=v2 "confluencepermissions.png")


Answers:
author: Sandesh Shetty
body: [@mlanglois](https://community.atlassian.com/t5/user/viewprofilepage/user-id/3688870) You should check [Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) then.


author: Nich Hogue
body: I would double check the page restrictions for the space. While it's looking like you should have full access that would be my next spot to check. You can be an admin to a space, but you can still be restricted from editing pages with page restrictions.

Side note as someone from Vegas, if you're looking for some good table games I'd suggest going off strip. Lots of nice properties and the minimums tend to be lower during the popular days. :)

comments: author: Sandesh Shetty
body: [@mlanglois](/t5/user/viewprofilepage/user-id/3688870) You should check [Page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) then.


Tags: cloud

confluence-cloud
Is it possible to have an iframe in Confluence cloud version?
Asked by Skience NYL Bitbucket Acct (Tag Giese's old acct):

I am trying to add an simple iFrame to the page source in confluence cloud version. Is this possible.


Answers:
author: Sven Schatter _Lively Apps_
body: As [@brbojorque](/t5/user/viewprofilepage/user-id/1221722) mentioned you can do iframes with macros or apps using the [Dynamic Content Macro module](https://developer.atlassian.com/cloud/confluence/modules/dynamic-content-macro/). However, if you want to make an iframe that is embedded into all pages (e.g. for tracking purposes) you will want to use the [Web Panel module](https://developer.atlassian.com/cloud/confluence/modules/web-panel/) instead. This allows you to place iframes into pre-defined *locations* (e.g. footer, header, etc.). You can find available *locations* using the [Web Fragment Finder for Confluence](https://marketplace.atlassian.com/apps/1215092/web-fragment-finder-for-confluence?hosting=cloud&tab=overview).

Best regards,  
Sven


author: brbojorque
body: Hi [@Skience NYL Bitbucket Acct (Tag Giese's old acct)](/t5/user/viewprofilepage/user-id/1640494) ,

Yes it is possible.

Please take a look at this article and some possible issues later on when you implement it.

<https://confluence.atlassian.com/confcloud/iframe-macro-950276528.html>


Tags: cloud

confluence-cloud
Can I mass update links to an Inclusion Library?
Asked by Dan Moran:

We copied "Space A" in Confluence 7.0.3 and renamed it "Space B". All of the links to an Inclusion Library in "Space B" still point to the "Space A" Inclusions Library. I cannot do a search and replace on these links in Edit mode.

Is there an efficient way to change the Space B Inclusion Library links so that they point to the Space B Inclusions Library?

Thanks for any suggestions!


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

my guess: No

Copying a space doesn't alter the links between pages of your server. So a link to page X in space A will stay like this even if the space is copied \& renamed. Confluence uses page ids for these links and a scheme like spaceA/pageX. The page id points always to the same page, regardless of space copying, renaming etc.

Best

JP


Tags: confluence-server

server