youngmon/atlassian-qna huggingface dataset:
Windows? ?????1.6.25?SourceTree?????
Asked by ????:

Windows? ?????1.6.25?SourceTree??????????????????????????????????????????????????

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Answers:
author: Manami Ogawa
body: ???

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??????????????????????????????????????????????????????????????????????????????????????????????????????????xml??????????????????????

<br />

????????????????????????????????????????????????????????????????????????????????????

<br />

2017?5?10?? <https://confluence.atlassian.com/sourcetreekb/sourcetree-security-advisory-2017-05-10-900820365.html>  
2017?8?11?? <https://confluence.atlassian.com/sourcetreekb/sourcetree-security-advisory-2017-08-11-933099891.html>

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comments: author: ????
body: ???????????  
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???????????Git??????????????


author: minnsey
body: Hi  

Sourcetree 1.6.25 required a licence file to be downloaded from <https://my.atlassian.com/product> you will need an Atlassian account.

comments: author: ????
body: [SourceTree????????????](https://my.atlassian.com/%3Ca) URL is broken.

I cant download licence file.

What's the next action?


author: minnsey
body: [https://my.atlassian.com/product](https://my.atlassian.com/product?_ga=2.100356318.1739694769.1506945250-326791178.1478388529) is working for me.  

you posted <https://my.atlassian.com/%3Ca> which does not work


Tags: language-ja

windows
Windows? ????????????????????????????
Asked by ????:

Windows? ??????????

?????????????????????????????????????????????????????????????????????????????????

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![searchbug.png](/t5/image/serverpage/image-id/6058iBA16AABA102BD5F8/image-size/large?v=v2&px=999 "searchbug.png")


Answers:
author: minnsey
body: Hi  
I believe you are asking why all of the files are showing even though there is a 'bc' search term?  

That shouldn't happen and I can't reproduce it myself. Does the problem still occur if you switch Sourcetree to English?

comments: author: ????
body: Yes. I want to correct search.

And I do not want the serach target to change automatically.

I switch the language from auto to English, But it is still problem.


author: Takuya Nagasaka
body: ?? ?

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author: ????
body: ?????????????

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????????????????????????????????????????????????????????????????????

????????????????????????SourceTree???????????????

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Tags: language-ja
Upgraded to 2.3.1 and now SourceTree won't open
Asked by Alex_King:

This happens every other time I update, and I end up having to revert to an older version. Incredibly frustrating as someone who uses Sourcetree almost every day. Just wanted to share so maybe the devs can fix this...

EDIT: Windows 10 on a Surface Book


Answers:
author: minnsey
body: Hi  
Do you get any response at all?  

Worth checking:

Sourcetree has installed to %localappdata%\\SourceTree\\app-2.3.1  
Running ether %localappdata%\\Sourcetree\\SourceTree.exe OR %localappdata%\\Sourcetree\\app-2.3.1\\SourceTree.exe shoudl start the app.  

Check, using Task Manager that there isn't a instance of Sourcetree already left running in the background, if there is any new instance of Sourcetree will see it and defer to it.  

Anything relevant in %localappdata%\\Atlassian\\SourceTree\\sourcetree.log or the Event Viewer?

comments: author: Joe Snyder
body: Same issue here. No response (no quick popups, etc.) and no instance already running. Tried starting the app from both %localappdata%\\Sourcetree\\SourceTree.exe and %localappdata%\\Sourcetree\\app-2.3.1\\SourceTree.exe to no avail. Here's what showed up in %localappdata%\\Atlassian\\SourceTree\\sourcetree.log:

```
ERROR [2017-09-13 16:23:43,362] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-09-13 16:23:43,507] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
 at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
 at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
 at SourceTree.AppRoot.RunPreFlightChecks()
 at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
 at SourceTree.App.OnStartup(StartupEventArgs e)
```

I ended up uninstalling and reinstalling the latest from <https://www.sourcetreeapp.com/> (2.1.11.0) but will hold off on upgrading for now.


author: minnsey
body: Hi,  
That looks like a bug assigning the parent window to a popup notification window.  

I've created this issue to track <https://jira.atlassian.com/browse/SRCTREEWIN-7908>
SourceTree 2.3.1.0 Change Language to English
Asked by xj26:

Hi,

On my old PC, i had SourceTree 1.9 installed with English Language. But now on my new PC and with ST 2.3.1.0 it?s on German and i can?t find an option for changing back to English. My OS is on German. But i like all my Coding Related Stuff in English.

Please help me. This problem really drives me nuts.

Thanks.

Edit: My OS is Windows 10 \[Version 10.0.15063\]


Answers:
author: minnsey
body: Hi

In Tools/Options/General tab there is a language option, you shoudl be able to reset the app language in there.

comments: author: xj26
body: OMG, i totally oversee this option. Thank you, very much!


author: marcelgosselin
body: Maybe if it was not in the *Repo Settings* section, we would have spotted it faster...


Tags: language
See version comments in watching emails
Asked by Anneli S:

We recently moved to the Cloud from Server, and we really liked the feature that for emails generated when someone edited a page, it included the version comment if one was added. It really enabled us to highlight to watchers what was changed or why it was changed (as well as being useful for the page history). The emails generated from watching a page don't include that "Version Comment" we had on Server but it would be great to have this available in Cloud. Is there a setting I am missing somewhere or is this something I'd need to add as a feature request?


Answers:
author: Marc - Devoteam
body: Hi [@Anneli S](/t5/user/viewprofilepage/user-id/5277520)

With the Confluence changes implemented with change 983, the version comment in no longer contained in the sent e-mails.

<https://developer.atlassian.com/cloud/confluence/changelog/#CHANGE-983>

So, if you want it back on the roadmap, you should raise a feature request.

comments: author: Anneli S
body: Thanks Marc. That is helpful to know. I've since found someone else has raised this as a feature request so I've added my vote to that. <https://jira.atlassian.com/browse/CONFCLOUD-76069>


Tags: cloud

confluence-cloud
How to use task lists in page templates?
Asked by m_haberstock:

Hi,

I created a page template in a space. On that template I have one task list (\[\]). When I save the template everything seems to be ok. When I open it again in the editor the task has been deleted.

It this a bug?

Confluence Server Version 8.5.3


Answers:
author: Lars Barthel
body: Hi [@m_haberstock](/t5/user/viewprofilepage/user-id/5363063)

the same happened to me, I do not know if this is a bug.

But: I found that if you enter the task list inside a table's field the task list will still exist after re-opening the editor .

Hope this helps.

Best,

Lars

comments: author: m_haberstock
body: Hi Lars,

thanks.

unfortunately this does not solve my problem.

We have created large templates with lots of tasks in it. Now we have to modify these templates, but we can't because in edit mode we cannot see all these tasks.

I do not want to recreate these templates with tables.

It's definitely a bug so I tried to report it to Atlassian. In the contact form I am requested to "Ask the community" - not direct contact to Atlassian support. So I hope that this report will be noticed by Atlassian.

Best,

Markus


Tags: confluence-server

server
GraphQL for connect
Asked by Sami Bel Haj Hassine:

Hello !  
I hope you are doing well, just wanted ask is there any updates about GraphQL being compatible to connect any time soon ?   
Thanks for your time \^\^


Answers:
author: Sanjen Bariki
body: Hi [@Sami Bel Haj Hassine](/t5/user/viewprofilepage/user-id/5235575) ,

Welcome to Atlassian community!

Please find the below documents about the new updates on GraphQL.

* [GraphQL API](https://developer.atlassian.com/platform/atlassian-graphql-api/graphql/#overview)
* [Confluence + GraphQL](https://community.developer.atlassian.com/t/confluence-graphql/55811)
* [Conflunece Beta](https://community.developer.atlassian.com/t/confluence-graphql-apis-are-now-available-in-beta/56790)

Hope the mentioed document help you on the new updates.

Please accept the answer If it helps you?.

Regards,

SB

comments: author: Sami Bel Haj Hassine
body: Really appreciated sir, but this didn't help as the posts are outdated I didn't any updates for this year at least \^\^'


author: Sanjen Bariki
body: Hi [@Sami Bel Haj Hassine](/t5/user/viewprofilepage/user-id/5235575) ,

Thanks for your responce.

Till now Atlassian did not updated any responce about this GraphQl connect with confluence.

If possible you can create a feature ticket to inform to atlassian for the progreess or raise a concern for the possibility .

* [Create feature ticket in Atlassian site](https://jira.atlassian.com/secure/Dashboard.jspa)
* [Create a Atlassian support ticket](https://support.atlassian.com/contact/)

Regards,

Sanjen

Don't forget to hit the answer button If it helps you?.


Tags: api

cloud

confluence-cloud
Change text colors inside a wiki page
Asked by Alexandre Gianquinto:

Since this morning, I can't change the color of the texts inside the wiki pages.

It looks like a regression, I asked a teammate to test and he confirmed that the bug is also on other browsers and other OS.

But I could not find any mention of it on Atlassian community so I'm a bit confused.

Can someone confirm that this is a known issue or is there something new that I'm misusing...?

Thanks.


Answers:
author: Marc - Devoteam
body: Hi [@Alexandre Gianquinto](/t5/user/viewprofilepage/user-id/5363067)

Welcome to the community.

I'm not able to reproduce your issue, on my Cloud instances changing or setting text color is working.

If you think there is any issue on your instance, please raise an Atlassian Support ticket, as it might be related to your instance.


author: Shawn Doyle - ReleaseTEAM
body: I also can not reproduce this.

If it's still happening could you list the addons you have, maybe we can help narrow it down.


author: marc -Collabello--Phase Locked-
body: There's no incident reported on Atlassian's status page. I'd recommend to open a support ticket with Atlassian.


Tags: cloud

confluence-cloud
Sysem host requirement and JVM allocation
Asked by serge calderara:

Dear all,

Is there somewhere an official documentation which describe the Host system requirement and JVM setting needed depending on the confluence db size, spaces and users ?

regards


Answers:
author: Sanjen Bariki
body: Hi [@serge calderara](/t5/user/viewprofilepage/user-id/3385932) ,

Welcome to Atlassian community!

Please find the below documents as per the requriment.

In the below document, All the size related.

* **[Server Hardware Requirements Guide](https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html)**
* **[System Requirements](https://confluence.atlassian.com/doc/system-requirements-126517514.html)**

Please accept the answer If it helps you?.

Regards,

SB


Tags: confluence-server

server
Not able to add images in Confluence Whiteboards
Asked by Frederik Becker:

Hi there!

We're trying Confluence Whiteboards and we're experiencing an issue where some team members are not able to add images while others are.

I've tried to switch roles around to see if it was a permissions issue, but no admin groups (incl., site-admin) have provided the correct accesses.

Anyone who has experienced similar issues?


Answers:
author: Frederik Becker
body: The issue was resolved with the help of Atlassian Support.

The issue **was not** with user permissions, but rather with space permissions. In order for users that were added as part of groups to add attachments to spaces, the group needs that permission added as part of the space permissions.

The reason why some users were able to add images was due to how they were added to the space, which overwrote the group permissions.


author: Marc - Devoteam
body: Hi [@Frederik Becker](/t5/user/viewprofilepage/user-id/5164729)

My suggestion is to reach out to Atlassian Support and have them look at the issue.

They have access to log information of you instance and are able to see what the issue is.

I tried on my Cloud to reproduce your issue, but have not been able to. All our users have access to Whiteboards in Confluence.

comments: author: Frederik Becker
body: Hi Marc!

Thanks! I'll try to reach out to Atlassian Support. Just to be sure, were all of your team able to add images to Confluence Whiteboard?

My users can access it, but they can't add images.


Tags: cloud

confluence-cloud
I have a warning saying my roduct is expired. It is not, it has been renewed
Asked by licensing_esoledad_net:

In confluence I have the warning:

"You no longer have access Support and Updates. [Renew online](https://www.atlassian.com/purchase/renew?utm_source=confluence_banner&utm_medium=renewals_reminder&utm_campaign=renewals_7_reminder), [remind me later](http://confluence/display/SI/Support+Informatique#) or [never remind me again](http://confluence/display/SI/Support+Informatique#)."

This is wrong. I have renewed the support and it is valid until february.

So Why do I get this warning?


Answers:
author: Sagar
body: Hi [@licensing_esoledad_net](/t5/user/viewprofilepage/user-id/3630738) Does the license you renew is the commercial license renewed from Atlassian or Atlassian partner, if it's commercial and datacenter one then you should not get the above warning, check in the troubleshooting and supported tool section detail about this warning and create a ticket with Atlassian support to get further help

<https://support.atlassian.com>


author: Nic Brough -Adaptavist-
body: Hi,

Have you applied your renewed licence key on the server?


Tags: confluence-server

server
Confluence had problems starting up
Asked by arno:

Hi all

I encountered an error when I started confluence, which was as follows:

Could not roll back Hibernate transaction; nested exception is net.sf.hibernate.TransactionException: Unable to rollback against JDBC Connection

my confluence version :7.13.2

mysql version: 5.7.31


Answers:
author: Sanjen Bariki
body: Hi [@arno](/t5/user/viewprofilepage/user-id/5102882) ,

<br />

Welcome to Atlassian community!

Please find the below article which is mentioned by atlassian for this issue solution.

Follow the mentioend steps and let me know the output.

* **[net.sf.hibernate.exception.GenericJDBCException Cannot open connection](https://confluence.atlassian.com/confkb/unable-to-start-due-to-net-sf-hibernate-exception-genericjdbcexception-cannot-open-connection-128843899.html)**

Regards,

Sanjen

comments: author: arno
body: Hi [@Sanjen Bariki](/t5/user/viewprofilepage/user-id/5115866)

Thank you for your reply

My database started normally, and I used the admin account to access it normally before, but when I used the AD account (we did LDAP integration), the access failed, and there was a problem with the data table. So I imported a database from the snapshot and modified the database information in the "confluence.cfg.xml" file, but I found that it could not solve my problem, so I modified the "confluence.cfg.xml" file again, resulting in this problem


author: Sanjen Bariki
body: Hi [@arno](/t5/user/viewprofilepage/user-id/5102882) ,

The same issue resolved in this solution.

Please make sure you are doing each and every steps which is mentioend in the documents.

* **[Link](https://community.atlassian.com/t5/Confluence-questions/Caused-by-net-sf-hibernate-TransactionException-Unable-to/qaq-p/859156)**

Regards,

Sanjen


Tags: confluence-server

server
Characters in side and top menu
Asked by Adelle Mullen:

Hello,

Our scroll viewport has been updated over the weekend and we now have these characters displaying in our side and top menus. Can you please advise how you can update these?

thanks

![2023-11-13 08_47_16-TASS Knowledge Base - TASS Knowledge Base and 3 more pages - Work - Microsoft? E.png](/t5/image/serverpage/image-id/291291iF30E2A7E46CB3855/image-size/large?v=v2&px=999 "2023-11-13 08_47_16-TASS Knowledge Base - TASS Knowledge Base and 3 more pages - Work - Microsoft? E.png")


Answers:
author: Brant Schroeder
body: [@Adelle Mullen](/t5/user/viewprofilepage/user-id/5362796) Welcome to the Atlassian community

What browser are you using? Is it doing this in all browsers? Have you tried clearing your browsers cache?

comments: author: Adelle Mullen
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I am using Edge. I have tried clearing cache and Chrome, still the same.


author: Brant Schroeder
body: What custom css did you add? I am also assuming that you are on server.


Tags: cloud

confluence-cloud

confluence-server

server
Blocking internet access to Confluence server ?
Asked by V MALLIKARJUNA:

By blocking internet access to confluence server is there any dependency issues?

related to user management, and usage of macros \& server related access.


Answers:
author: Rilwan Ahmed
body: Hi [@V MALLIKARJUNA](/t5/user/viewprofilepage/user-id/5294859) ,

There is no potential impact. You can install your confluence in intranet OR block internet access.

If your user management is connected to any AD, make sure you enable connection only to that application ip.

**usage of macros** : Macros are part of plugins and all are installed inside your application. So no impact here also.

comments: author: V MALLIKARJUNA
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) ,

Thanks for the reply.

Is there any issue related to integration of Jira \& Conflunce ,If internet is blocked in Confluence.

Thanks,

Mallikarjuna V


author: Rilwan Ahmed
body: If jira and confluence are in same network/Intranet, then no issues.

If they are separate, again your network team can allow two side connection between these 2 applications and you are create app links.


author: Sanjen Bariki
body: Hi [@V MALLIKARJUNA](/t5/user/viewprofilepage/user-id/5294859) ,

Welcome to Atlassian community!

Please find the below same questions link.

* **[Link](https://community.atlassian.com/t5/Confluence-questions/Confluence-seems-to-need-to-contact-the-internet-while-using-why/qaq-p/1554154)**

Regards,

Sanjen

comments: author: V MALLIKARJUNA
body: Hi [@Sanjen Bariki](/t5/user/viewprofilepage/user-id/5115866)

Thanks for the reply.

we are using crowd AD for user management, is there any issue related to fetching users and groups if we block internet.


author: Sanjen Bariki
body: Hi [@V MALLIKARJUNA](/t5/user/viewprofilepage/user-id/5294859) ,

Welcome to Atlassian community!

Could you please confirm it with your AD team..?

Please accept the answer If it helps you.

Regards,

Sanjen


author: V MALLIKARJUNA
body: yes

we are using crowd server


author: Sanjen Bariki
body: Hi [@V MALLIKARJUNA](/t5/user/viewprofilepage/user-id/5294859) ,

Okay, No issue.

Make sure you have enble the connection to the confluence IP.

Regards,

Sanjen


Tags: confluence-server

server
Embedded existing diagram widget not updating without editing page?
Asked by Grant Rolls:

Hi,

I'm embedding an existing diagram from another page, however the diagrams are not syncronising without re-editing the page and re-editing the embedded diagram.

Is it possible to have them syncronise without doing this?


Answers:
author: Bastian -drawio Diagrams-
body: Hi [@Grant Rolls](/t5/user/viewprofilepage/user-id/5298151) . May I ask, which product/app you are referring to? If it is draw.io, using the *Embed draw.io diagram* option should do exactly what you requested (synchronize all embedded diagrams once the parent diagram is updated). If this isn't the case, please contact our tech support, using our Helpdesk Link <https://drawio.link/technicalsupport>

comments: author: Grant Rolls
body: Yeah, using draw.io.

Will raise ticket there, thankyou


Tags: cloud

confluence-cloud

draw.io
how do you define your own terms using AI
Asked by Saira:

It appears that I am not able to create a custom definition of terms using Confluence AI. This article was not helpful at all because it only shows that terms can have definition that AI already has. What about if I want to create a definition of a term like XYZ and give a definition of my own? Is that not possible? This feature seems pretty useless if that's the case.


Answers:
author: Ste Wright
body: Hi [@Saira](/t5/user/viewprofilepage/user-id/4179012)

I don't believe it's possible to influence or customise the define responses at this stage; you can judge the responses though (good/bad), to help AI continue to learn and improve it's outputs!

If this is a feature you'd like to be considered though, I'd suggest it via: <https://jira.atlassian.com/secure/Dashboard.jspa>

Ste


Tags: cloud

confluence-cloud
Slack Message Automation sending more than once
Asked by Patrick:

Hi everyone!

This could probably be an issue/misunderstanding on my end, but I have an automation rule in Confluence that when a page status is set to 'ready for review,' it will trigger a message sent to a Slack channel. The rule works fine, but whenever the page is edited afterward, it will still trigger the rule, thus sending another Slack message.

Is this intentional? Or is there a way to send the message only **once**?

Any assistance/clarification would be greatly appreciated!


Answers:
author: Ezgi Bay?nd?r
body: Hello [@Patrick](/t5/user/viewprofilepage/user-id/5362749)

Can you send the screenshot of your automation rule for fully understand the problem

comments: author: Patrick
body: Hi [@Ezgi Bay?nd?r](/t5/user/viewprofilepage/user-id/5327451)

It looks like this is a known issue and just waiting on prioritization - <https://jira.atlassian.com/browse/AUTO-872>


Tags: automation

cloud

confluence-cloud