youngmon/atlassian-qna huggingface dataset:
Crear mas de un nivel de subtarea
Asked by Richard Ivan Inzunza Osses:

Se pueden crear m?s de una subtarea con numeraci?n autom?tica.

Ejemplo

1. Tarea principal

1.1 Tarea secundaria

1.2. Tarea secundaria

1.2.1 Tarea terciaria

1.2.2 Tarea terciara


Answers:
author: John Funk
body: Hola Richard - Bienvinidos a la Communidad Atlassian!

No, no es posible para tender dos nivels de subtarea.


Tags: cloud

jira-cloud
why is board filter different from list filter
Asked by Fetu Ah Young:

Theres more options showing in the list filter, can the board filter be setup the same as list filter?

thanks


Answers:
author: John Funk
body: Hi Fetu - Welcome to the Atlassian Community!

They are different objects for different purposes. What specifically are you trying to accomplish that you can't?


Tags: cloud

jira-cloud
Issue with Linked Goals Button Redirecting to Introductory Page Instead of Showing Goals
Asked by Jonas Eriksson:

I am experiencing an issue with the "Linked Goals" button in Jira Premium on Cloud, where instead of displaying linked goals, it redirects me to an introductory page about Atlassian Home. This page discusses the advantages of Atlassian Home and includes a settings link to activate the Goals feature, which I have already enabled.

Details about my setup:  
- Jira Version: Premium on Cloud  
- Feature: Early access for Jira Home with Goals  
- Issue: The "Linked Goals" button in Epics does not show actual goals linked to the issue but instead leads to a generic onboarding and advertisement page for Atlassian Home.

Troubleshooting Steps Taken:  
- I have enabled and disabled the Goals feature multiple times through the Atlassian Home app settings.  
- Cleared browser cache and cookies, and tried accessing the feature using different browsers including MS Edge.  
- Logged out and back into my Jira account.

I've found that others might be experiencing similar issues, but haven't come across a definitive solution. I would appreciate any insights into whether this is a known bug, if there are specific configuration steps I might have missed, or if there are workarounds that other users have successfully implemented.

Thank you for any help or guidance you can provide!

// J


Answers:
author: Jonas Eriksson
body: ... and then it started to work. I had tried for several hours to do various things like switching Web browsers, re-indexing Jira and following all strange of tips from other users and even from ChatGPT :D Nothing worked.

All of a sudden: it just started to work! None of my efforts had any effect. In the end it was the power of passing time that made it work. I wish someone could have told me. 20-24h

SOLVED!


Tags: atlassian

cloud

goals

home

jira-cloud

linked
JQL in Google Sheets does not recognize the "=JIRA" function
Asked by Mariah Sweeney:

I already have the add-on for Jira integrated into my Google Sheets \& I tried the work around listed on the FAQ section of the main page for JQL to get it to work, but I have not been able to get it to recognize the function! I cleared out the cell and hit enter, then retried the query! Has anyone been able to work around this issue?


Answers:
author: Carlos Garcia Navarro
body: Hi [@Mariah Sweeney](/t5/user/viewprofilepage/user-id/5516528) ,

Welcome to the Community?

* Can you please doublecheck that the JIRA function has been enabled for the Googleheet? Do you own the Googlesheet?
* Can you uninstall and re-install the add-on?

Thanks,


Tags: cloud

jira-cloud
How to change SCRUM number
Asked by Tarique Mahtab:

Hello, how do you change the SCRUM number, as I create new issues in a sprint, the system automatically assigns numbers such as SCRUM 1, SCRUM 2, is there any way to change that?   
Thank you.


Answers:
author: Carlos Garcia Navarro
body: Hi [@Tarique Mahtab](/t5/user/viewprofilepage/user-id/5516470) ,

Welcome to the Community! Do you refer to the issue counter in your Jira project (I'm assuming SCRUM is the name of your project? If so, [this article](https://confluence.atlassian.com/jirakb/how-to-change-the-issue-key-counter-to-a-desired-number-1251410572.html#:~:text=You%20can%20achieve%20this%20by,ABC%2D10).) explains a way to do it.


Tags: cloud

jira-cloud
How to disable Jira Popup.
Asked by C S:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/328771i617890DD94623088/image-dimensions/149x264?v=v2 "image.png") How do I prevent or disable the attached popup that loads everytime I open a document. I had pressed Get Jira Data accidentally when trying to press Comments and it has plagued me ever since.


Answers:
author: Radek Dost?l
body: Isn't it some sort of an Excel addon?

Should be able to find it and uninstall it I suppose: <https://support.microsoft.com/en-us/office/add-or-remove-add-ins-in-excel-0af570c4-5cf3-4fa9-9b88-403625a0b460>

But in general this doesn't seem to have anything to do with Jira per se, community-wise, this looks like MS things.


Tags: excel

jira-unknown-hosting-type

unknown-hosting-type
How to connect my code on bitbucket
Asked by Steven Carr?:

This new Jira experience got me totally lost!

I can't find how to connect my project to my BB repository anymore. Can anybody help me with that?

It's supposed to be in Project settings -\> features

I'm in French so I guess Param?tres du projet -\> fonctionnalit?s -\> Code mais je ne trouve pas cet item dans les fonctionnalit?s!


Answers:
author: Carlos Garcia Navarro
body: Salut [@Steven Carr?](/t5/user/viewprofilepage/user-id/5516451) ,

Welcome to the Community! Do you have other projects connected to Bitbucket ok? Just to make sure, have you checked these articles?

* <https://support.atlassian.com/jira-cloud-administration/docs/integrate-bitbucket-with-jira/>
* <https://support.atlassian.com/jira-software-cloud/docs/enable-code/>
* <https://support.atlassian.com/jira-cloud-administration/docs/fix-error-connections-between-jira-cloud-and-bitbucket/>


Tags: bitbucket-cloud

cloud

jira-cloud
Is there a way to automate "When a card is added to CLIENT LIST, start a new list in XYZ BOARD"
Asked by Robert Collesano:

"When a card is added to CLIENT LIST, start a new list on XYZ BOARD with the name of the card added to CLIENT LIST?"

I want to have a list of my client's names (10 - 15) generate a separate list for each client every time I add a new client card to my list of client names.

Ideally, I'd like to be able to click on my client's card in my list of client names and go directly to their list.

Seems like it is something that Trello should be able to do.

If "TreeView" worked in the Android App, like it does on the desktop, I wouldn't have to bother w. the above.

Essentially I want to recreate "TreeView" on my Trello Android App. without having to use Trello in Web mode on my phone.

Thanks for any suggestions!!


Answers:
author: Dreamsuite Mike
body: You can do this in automation:

> When a card is added to list "CLIENT LIST", copy the card to list {triggercardname} on board "XYZ BOARD" and link the cards together
How to hide template boards?
Asked by Benny:

deleted


Answers:
author: Oliver S
body: Hi Benny, welcome to the community!

Appreciate your feedback here! Will pass on your feedback to the team.

It's one of the templates that comes up under "Most popular templates" from the template gallery:

![Screenshot 2023-05-29 at 3.53.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/259963i52FCC84F0BEFC9F8/image-size/large?v=v2&px=999 "Screenshot 2023-05-29 at 3.53.31 pm.png")

That section itself can be removed with the X. When I clicked on the 'Project Management' template, it came up under my 'Recently viewed' section:

![Screenshot 2023-05-29 at 3.51.54 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/259964iEBB74EB6F8C1686E/image-size/large?v=v2&px=999 "Screenshot 2023-05-29 at 3.51.54 pm.png")

To remove it, simply open some other boards and that should remove it off your recently viewed:

![Screenshot 2023-05-29 at 3.57.12 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/259965i2172F7DBC6986E45/image-size/large?v=v2&px=999 "Screenshot 2023-05-29 at 3.57.12 pm.png")

Hopefully that helps as a workaround!

comments: author: Benny
body: deleted


author: Oliver S
body: Hi Benny, no probs. Was just mentioning that section as a reference to why the Project Management template was coming up in Recently viewed.

In the example you shared in the screenshot, it doesn't look like you've created a board with the Project Management template, rather you just recently viewed it.

The best way to remove that from the recently viewed is to open up some other boards in your Workspace. This will eventually move it off the list, as you've viewed other boards.

Understand this is not ideal. That said, there is a feature request open to get the option to remove the recently viewed section. Will pass your feedback onto the team for their consideration!


author: Benny
body: deleted


author: Oliver S
body: Hi Benny,

Appreciate your feedback and sharing your frustrations with this feature. I agree, we could definitely do better with providing the option to hide template boards and recently viewed.

I've linked your request to a couple of ongoing feature requests to improve this feature. Specifically:

* Ability to clear boards from this recently viewed panel
* Ability to turn off recently viewed entirely

While I don't have an ETA, have passed on your feedback to our product team for consideration.

Hope this helps! :)


author: Benny
body: deleted
How to have date in Custom Field updated for the date the card moves to a particular list.
Asked by Joelyn Weeks:

For example, when a card moves to the last list on the Board and there is custom field named for that list; how can you have Trello auto fill the custom field with the date the card moves to that list?


Answers:
author: Dreamsuite Mike
body: Hi Joelyn,

The activity at the bottom of the card does track this info with a timestamp, however to acheive what you want you can do this(note, add your own listname and custom field name):

> when a card is added to list "?? In Progress", set date custom field "Date added to list" to now

or
> when a card is added to list "?? In Progress", set custom field "Date added to list" to "{isodatetime}"

comments: author: Joelyn Weeks
body: I don't see the information at the bottom of the card. I also looked in rules for the list. There is a note "when a card is added to list" \<list name\>, then the Add Action does not include a date other than a due date.  

I will keep trying.


author: Dreamsuite Mike
body: Make sure you don't have Hide Details disabled to be able to see the activity stamp:

![Activity.png](https://community.atlassian.com/t5/image/serverpage/image-id/260217iD9BABD1802F24EB3/image-size/large?v=v2&px=999 "Activity.png")

1. If you see the box saying Show Details, click it to show all activity
2. This is the stamp that gets put on a card that has moved

Regarding the automation:

![Screenshot 2023-05-30 152152.png](https://community.atlassian.com/t5/image/serverpage/image-id/260224i1155EA76978E6BA2/image-size/large?v=v2&px=999 "Screenshot 2023-05-30 152152.png")![Screenshot 2023-05-30 152440.png](https://community.atlassian.com/t5/image/serverpage/image-id/260223i4C32BA087A8449F8/image-size/large?v=v2&px=999 "Screenshot 2023-05-30 152440.png")![Screenshot 2023-05-30 152525.png](https://community.atlassian.com/t5/image/serverpage/image-id/260222iB377C4FF82547284/image-size/large?v=v2&px=999 "Screenshot 2023-05-30 152525.png")
Deprecation of Jira power-up...
Asked by Fons Rademakers:

I see that the Jira Power-up for Trello has been deprecated. What will be the new way to connect Jira to Trello?

Thanks, Fons.


Answers:
author: Dreamsuite Mike
body: Smartlinks by the looks of it...

<https://community.atlassian.com/t5/Trello-articles/Powering-Up-Card-Back-Attachments-An-Update-on-Confluence-and/ba-p/2367112>


Tags: jira
Modifying EMAIL Address Associated with Account
Asked by Marc-Andr? Bouchard _SHC_:

Hello,

I'm wondering if it's possible to change the e-mail address associated with an active account (billed) without losing the workspace.

Also, is it possible to export existing automated rules from one workspace to another?

Cheers,


Answers:
author: Oliver S
body: Hi Marc-Andr?, welcome to the community!

Yes, definitely possible to change your email without affecting your Workspace membership. You can do so here: <https://id.atlassian.com/manage-profile/email>.

You can also update the billing contact email under your Trello Subscription using the steps here: <https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/#Billing-contacts>. This will ensure you receive any invoices.

Regarding exporting automations, there's not currently a way to easily export them. I have added your feedback to the feature request and pass on your interest to the team. That being said, we do have Automation Libraries (formerly command libraries) which allows you to share commands with other users in the Workspace: <https://support.atlassian.com/trello/docs/working-with-command-libraries/>.

Hope this helps! :)

comments: author: Marc-Andr? Bouchard _SHC_
body: Thank you very much for your time and response! Yes, this has helped me very much. Cheers.
source mail formatting
Asked by Luigi Iocca:

hello everyone, surely this question has already been asked, but I can't find a response in the community  
how can i keep the original mail formatting when i send mail to trello to create a board? I am not able. I tried everything, even with the gmail.com trello component but nothing the formatting is canceled and only the text remains. Maybe it's a paid trello feature? or also in the free version?

Thank you


Answers:
author: Mutya A
body: Hi Luigi,   

Thanks for dropping your question here! :)   

If you'd like to send email to trello to create a card inside a board, the email formatting needs Markdown so Trello can retain their format when sending them from email. Please keep in mind that this type of formatting could be specific to Trello so the format may look different from the email service you are using.   

Here's a link with more information about how to format text with Markdown:  
<https://support.atlassian.com/trello/docs/how-to-format-your-text-in-trello/>  

For other formatting tips when creating cards by email, you can go to this link:  
<https://support.atlassian.com/trello/docs/creating-cards-by-email/#Formatting-tips>   

Hope this helps!
share trello without inviting to join board or workspace?
Asked by Laura Snell:

I would love to be able to share Trello (and get credit for referring someone) without having to invite them to join my workspace or a specific board. Is this possible somehow?


Answers:
author: Dreamsuite Mike
body: <https://trello.com/recommend>

I don't think there are incentives or affiliate schemes though, just an easier way to share.


author: Alex Koxaras _Relational_
body: Hi [@Laura Snell](/t5/user/viewprofilepage/user-id/5228233) and welcome to the community,

You can make your board public <https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>
>
> ### Public {#toc-hId-2032784933}
>
> A public board is visible to anyone on the internet, but not indexed by search engines such as Google. Only those users added as members to the board can edit, **but any person with the link can view it, even if they don't have a Trello account.**
>
> Setting a board to public visibility allows all members of Trello to view your board and optionally vote or comment. You can turn other features (like comments and voting) on and off for public members via the 'Settings' menu.
>
> Note: Boards within Workspaces that subscribe to Trello Standard or Premium will see additional privileges for the team's admins, such as the ability to see and edit all boards in a Workspace.

comments: author: Laura Snell
body: I don't need a public board. I just want someone to sign up for Trello without being on my board or workspace at all.


author: Larry Cornett
body: I'm new at this beginner luck lol
Dates on site for installers
Asked by Shawn:

I am setting up a flooring installer project and need to be able to schedule installers to a particular site for a certain number of days. For small jobs it could just be 1 day but larger jobs could be 5 days. How could I do this?


Answers:
author: Mutya A
body: Hi Shawn,  

If you're looking at an overview of the schedules, we have a [Calendar view](https://trello.com/views/calendar) feature. You can [trial](https://trello.com/free-trial) it on our Premium subscription for free for 14 days. Alternatively, you can also use the [Calendar Power-Up](https://support.atlassian.com/trello/docs/using-the-calendar-power-up) to view your board's cards with due dates in a calendar. Just make sure to add dates (start and due dates) to cards in order to use these features: <https://support.atlassian.com/trello/docs/adding-dates-to-cards>

For other tips on how to build your board from other's processes or workflow, you can go through this list and copy from our template board gallery. You can check under Personal or Project management:   
<https://trello.com/templates>  

Let me know if this helps and hope all goes well with your flooring installer project!
change the administrator
Asked by Bryan Reynaldo Ponce Contreras:

Hello everyone, good afternoon, I want to tell you that a while ago there was a person who managed Trello with his personal account and he left the company, now I have to manage Trello but I don't have his password and my license will expire soon, I want to renew and keep the administration, does anyone know how to change the administrator email from a different account?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Bryan Reynaldo Ponce Contreras](/t5/user/viewprofilepage/user-id/5227661) and welcome to the community,

Workspace admins can be changed following the instructions given here <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/>
where can i find my bill
Asked by Ruben Fernandez:

I need my bill


Answers:
author: Brant Schroeder
body: [@Ruben Fernandez](/t5/user/viewprofilepage/user-id/5227610) Welcome to the Atlassian community

Here is KB to help you out. <https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/>
How do I get a chronologically ordered overview of all cards I've been tagged on?
Asked by Marion Campact:

I'd need a \*cross-bords\* option for all cards I've been tagged on via @card, @bord and [@Name](/t5/user/viewprofilepage/user-id/60706)

Thank you!!

Marion


Answers:
author: Dreamsuite Mike
body: Hi [@Gaurav Kataria](/t5/user/viewprofilepage/user-id/4210307) I think [@Marion Campact](/t5/user/viewprofilepage/user-id/5227528) was not looking at cards necessarily assigned to her...

[@Marion Campact](/t5/user/viewprofilepage/user-id/5227528) You will require an automation to handle the situation above.

**Option 1** - Add you as a member to a card when @card @board or @you is mentioned using the automation command below (note, this will have to be added to all boards that apply
> when a comment containing "regex:/@(board\|card\|name)/" is posted to a card, join the card

This will then enable you to use the all cards view as shown by [@Gaurav Kataria](/t5/user/viewprofilepage/user-id/4210307)

You can also set up a workspace table view filtered by my cards across all boards in this instance

**Option 2**- If you don't want to be a member of the card you can use automation to add a label "my cards" (or something more to your liking).
> when a comment containing "regex:/@(board\|card\|name)/" is posted to a card, at the label "my cards" to the card

With this option, you can then create a workspace table view filtered by that label


author: Gaurav Kataria
body: Marion, you can see all the cards you are assigned to by following this: <https://support.atlassian.com/trello/docs/viewing-all-of-your-cards/>
How to auto-hide completed items in checklist
Asked by Chelsea:

This has been asked before but not answered, so I wanted to bring it up again to the Atlassian support folks. Can you add a setting to default hiding checklist items after they have been completed? I use recurring cards with checklists daily and that small extra step to hide checked items is deeply annoying after clicking it hundreds of times. This should be a global board setting that can be toggled on and off, and retaining the "show completed items" button within each card.

Thanks!


Answers:
author: Noa Office
body: I just posted this link on the older question thread:

[https://chromewebstore.google.com/detail/hide-activity-details-+-t/hcgmjpjodnakphfpegldpbcajlmpfipa?hl=en-GB\&pli=1](https://chromewebstore.google.com/detail/hide-activity-details-+-t/hcgmjpjodnakphfpegldpbcajlmpfipa?hl=en-GB&pli=1)

It is a chrome extension and I would prefer a native power-up, so I am continuing my search. This may work for someone else, though


author: Sal
body: Hey [@Chelsea](/t5/user/viewprofilepage/user-id/4627532), sadly, Trello doesn't have a built-in way to auto-hide completed items in a checklist. I think it's because the **Hide checked items** option relies on your browser's cache and isn't saved on our servers, so automating it with Automation probably won't work. Some of this information was mentioned a few years back in this post [here](https://community.atlassian.com/t5/Trello-questions/I-quot-hide-completed-items-quot-but-the-completed-items-keep/qaq-p/935187).

Still, I believe it would be a good idea to have the option to create an automation command that hides all checked items of a specific checklist, making things easier for you and other users. That said, I'll bring your feedback to our product team, and hopefully, they can bring it in the future \<3

comments: author: Arbibi
body: Here's hoping!
Como reativar um quadro exclu?do
Asked by Marcelo Borges Martins:

O quadro com meus projetos foi exclu?do.

Preciso das informa??es constantes no mesmo.

Como fa?o para reativ?-lo?


Answers:
author: Rafael - Proplan
body: Caso o Quadro tenha sido apenas "fechado" ? poss?vel reabri-lo. Basta ir em sua p?gina de "Quadros", rolar a p?gina at? o fim e clicar na op??o "Ver quadros fechados". Caso tenha sido exclu?do de fato, creio que n?o h? op??o regular. Talvez deva entrar em contato com o suporte.