youngmon/atlassian-qna huggingface dataset:
Confluence Jira Macro Uneditable
Asked by Nate Dickinson:

I just made a new page in my confluence project. I added a jira macro and don't get any results from any query. I checked the query in JS and it works. I went to another confluence page in my same project and copied a working in use jira macro and pasted it into my newly created page. The content displays in the page, but when I go to edit the macro the query box is grayed out and has the circle with a line through it when I try to click into edit the search. What's happening here?


Answers:
author: Pramodh M
body: Hi [@Nate Dickinson](/t5/user/viewprofilepage/user-id/4561666)

Does this happen all the time or every now and then? You need to make sure you are not keeping multiple open sessions for Confluence Edit Page in Chrome as the connection, and resources from your system required should be optimal to serve.

Can you let us know what query you are using, help us with the screenshots?

comments: author: Nate Dickinson
body: This looks like this is now affecting all of my pages:

![unclickable JQL filter.png](https://community.atlassian.com/t5/image/serverpage/image-id/212855iCC734D471386CF60/image-size/large?v=v2&px=999 "unclickable JQL filter.png")


author: Nate Dickinson
body: Looks like closing my browser did the trick. I didn't know that opening the same page caused issues. I'll keep that in mind. I work with Atlassian all day and usually open links in new tabs or windows. That's not best practice I know, but I've never seen this issue before. Thanks for the help.


Tags: cloud

confluence-cloud
Is there a way for an admin to remove a user managed by identity provider?
Asked by Julienne Mae Anito:

This account has been created after syncing atlassian with google workspace and this caused the pre-existing account with the same email to have "+atlassian_conflict" in its email. so we are wondering if we can just remove the new account so we can change back the email linked with the pre-existing account to its email address.![acc.png](https://community.atlassian.com/t5/image/serverpage/image-id/212866i33194A36E1EA0C5C/image-size/large?v=v2&px=999 "acc.png")


Answers:
author: Pramodh M
body: Hi [@Julienne Mae Anito](/t5/user/viewprofilepage/user-id/4997297)

The User account synced from Google is the managed one and the user has to log in using Google in order to access the site.

Your approach should work in order to sync the user with the right email address.

Here is the troubleshooting guide --\> <https://support.atlassian.com/provisioning-users/docs/g-suite-connection-troubleshooting>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Why are Jira comments not always displayed in the Jira issues macro?
Asked by Lara-Marie Volkmann:

I am using the Jira issues macro in Confluence. Unfortunately, for most of my issues "Comments" and "Last comment" are not displayed - even though the issue does have comments. I have also noticed that something similar happens in the Jira Issue Navigator. Some comments are displayed, others (or most) are not.

Does anyone know why this happens and how I can make sure my comments are displayed when using the Jira issues macro?


Answers:
author: Lara-Marie Volkmann
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516), thank you for your response. I was looking for Jira comments.

However, I think, I have found the answer to my own question. Looking at the XML code of the tickets, it seems as if tickets for which comments and the last comment are displayed by the Jira issue macro (Confluence) and in the Issue Navigator (Jira) use custom fields Comments/ Last comment, similar to what is described here: [Solved: How to show Jira issue/filter last X number of co... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/How-to-show-Jira-issue-filter-last-X-number-of-comments/qaq-p/1929453). Tickets for which comments and the last comment are NOT displayed do not include these custom fields.


author: Craig Nodwell
body: Hi [@Lara-Marie Volkmann](/t5/user/viewprofilepage/user-id/5016550) welcome to the community. Are these Jira Comments you are looking for or Comments on the Confluence page.


Tags: confluence-server

jira

macro

server
Is there any way to do simple calculations in a table without having to buy an addon?
Asked by Colleen Gotling:

I know there are plenty of options in the Marketplace, but we really don't want to have to pay for another add-on. Is there anything available out of the box?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Colleen Gotling](/t5/user/viewprofilepage/user-id/4643094) ,

Our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app is a big advanced add-on, so it's a paid one.

But for Cloud 1-10 users it is free - maybe you'll be able to use it for your test/personal instance. All the results could be later exported in CSV/PDF for further processing.


Tags: calculated-field

cloud

confluence-cloud

filter

table

table-filter
Table Toolbox is not loading
Asked by Robert Wiesner:

The Table Toolbox stop loading on some of our pages.

The loading spinner will stay forever.

There are some javascript errors in the Developer Console  

> Uncaught (in promise) TypeError: Cannot set properties of undefined (setting 'outerHTML')  
> at HTMLTableSectionElement.\<anonymous\> (5572.4e9f69163d13f4edde44.js:1:72469)  
> at Function.each (8291.611e88161eb903f4003a.js:2:2893)  
> at t.fn.init.each (8291.611e88161eb903f4003a.js:2:877)  
> at HTMLSpanElement.\<anonymous\> (5572.4e9f69163d13f4edde44.js:1:72050)  
> at Function.each (8291.611e88161eb903f4003a.js:2:2893)  
> at t.fn.init.each (8291.611e88161eb903f4003a.js:2:877)  
> at Object.swapSingleJiraIssues (5572.4e9f69163d13f4edde44.js:1:71558)  
> at 5572.4e9f69163d13f4edde44.js:1:83652  
> at Generator.next (\<anonymous\>)  
> at v (5572.4e9f69163d13f4edde44.js:1:81726)

IndexedDbConnector.js:28 IndexedDB timed out.  
(anonymous) @ IndexedDbConnector.js:28


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Robert Wiesner](/t5/user/viewprofilepage/user-id/5016533) ,

The issue comes from the Jira Issues macro, the fix is ready and the app will be updated soon for all the instances.

Sorry for the inconvenience.

comments: author: Robert Wiesner
body: Hey [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746) thanks for the fast reply!

just to double check, it's about this macro![table_toolbox.png](https://community.atlassian.com/t5/image/serverpage/image-id/212822iD30C07E074E9747A/image-size/large?v=v2&px=999 "table_toolbox.png")


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Robert Wiesner](/t5/user/viewprofilepage/user-id/5016533) ,

The issue was related to all of our macros that contained the Jira Issues macro inside their bodies.

As for now, the fix is already into production and we believe that everything should be working fine again.


Tags: table

cloud

confluence-cloud

filter

table-filter
Lost changes
Asked by Sharon Eaton:

Spend Hours updating a table. The changes have all gone!

Where?

How do I get them back?


Answers:
author: Sharon Eaton
body: This solution worked last time but not this time.

It is far far far too easy to lose changes and extremely difficult to recover them.

I highly recommend NOT using Confluence for editing - do it all in another, more reliable programme and paste it in when you are done.

This is a nightmare - I want to cry - all my work is lost!


author: Sharon Eaton
body: Thank you - this is really helpful!

Kind Regards

Sharon


author: G subramanyam
body: Good morning [@Sharon Eaton](/t5/user/viewprofilepage/user-id/3902494) welcome to the Atlassian community.

Confluence Cloud auto saves the text we type even when not published. If by mistake you **close** the actively editing page, it will be shown as **"unpublished changes"** next to the edit symbol on that page. PFI the screenshot.

![SS1.png](https://community.atlassian.com/t5/image/serverpage/image-id/212803i97E3426B7898B47F/image-size/large?v=v2&px=999 "SS1.png")Once you click **edit** again, all the **previously typed text will appear in their respective locations on that page.**


Tags: cloud

confluence-cloud
Limits for free account
Asked by John Agius:

If I'm using just one board, is there a limit to the number of lists or cards in a list? The API seems to say there is a limit, whereas the documentation specifies only a board limit.


Answers:
author: Vero Rivas
body: Hi [@John Agius](/t5/user/viewprofilepage/user-id/4385329)

Look at this post

<https://trello.com/es/pricing>

Cheers

comments: author: John Agius
body: I have seen the pricing alread it says unlimited cards. Does not mention lists, and API gives this response:  

limits":{"cards":{"openPerList":{"status":"ok","disableAt":5000,"warnAt":4500},"totalPerList":{"status":"ok","disableAt":1000000,"warnAt":900000}}},"subscribed":false},  

5000 limit? If not why is it listed in the API?


author: Felix
body: There are per-board limits in place to prevent abuse, and to keep boards performant.

As you posted, currently the limit for open cards *per list*is 5000, and the limit of total cards per list is 1 Million.

If you're approaching those numbers, it's likely you might want to look at <https://help.trello.com/article/1089-troubleshooting-a-slow-board>


author: John Agius
body: I just want to know if the limit can be relaxed using a premium account. The reason is that:

I use Trello to store purchasing rules for different outlets. I assign each inventory product to a supplier and this rule is used to segregate orders. This means that my board will have 3 lists for each outlet and each lists will have (less than) \<20,000 cards.

I would like to have it all on one board. If there is a way to keep the limit from blocking me via premium and have it relatively fast I'm interested.

Summary:

1 board, max 750 lists, max cards per list less than 20,000.


author: John Agius
body: [@Felix](/t5/user/viewprofilepage/user-id/853253)


author: Felix
body: [@John Agius](/t5/user/viewprofilepage/user-id/4385329) no, these limits can't be relaxed, not even for premium accounts, as they are in place to protect the user experience, and Trello's infrastructure.

Currently you can have 500 open lists per board, with 5000 open cards per board.

If you have a significantly larger dataset, that can't be categorized into multiple boards, maybe Trello is not the ideal tool.   
If you can categorize your data across different boards, you can use multi-board table view, to view the cards across multiple boards.


Tags: limit
High CPU when Trello is at foreground on Chrome (89.0.4389.114)
Asked by Bo Hu:

The CPU usage is constantly high at 70% when my simple Trello board is at foreground. It drops to almost zero after I switch to another Chrome tab.

![Task Manager 2021-05-08 19-21-11.png](https://community.atlassian.com/t5/image/serverpage/image-id/142673i983DA0B3E2B25E47/image-size/large?v=v2&px=999 "Task Manager 2021-05-08 19-21-11.png")

Chrome dev console shows a list of errors:

![Bo's Tasks Trello 2021-05-08 19-22-45.png](https://community.atlassian.com/t5/image/serverpage/image-id/142674i4B44FFE56BB79814/image-size/large?v=v2&px=999 "Bo's Tasks Trello 2021-05-08 19-22-45.png")I guess there is a wild timer that keeps running at foreground which consumes a lot of CPU.

Edit1: I have upgraded Chrome to 90.0.4430.93. The issue is still there.


Answers:
author: Gonchik Tsymzhitov
body: Hi [@Bo Hu](/t5/user/viewprofilepage/user-id/4385274) ,

please share your screenshot to Trello support team as well

<https://trello.com/en/contact#/>

if you don't use the chrome extensions and you can reproduce in private mode of browser.

it's bug

comments: author: Bo Hu
body: It's caused by a Chrome extension "[Selection Highlighter](https://chrome.google.com/webstore/detail/selection-highlighter/nepmkgohgoagfgcoegjaggacodcpdibj)". I have to turn it off as adding "trello.com" to its domain blacklist doesn't work. It must have injected some scripts that break trello.


author: Bo Hu
body: The same issue occurred again today after I disabled the extension. I have no idea what is the root cause and I'm afraid I don't have more time to investigate into it.

I switched to Safari.


author: dominik.stypula
body: agree, just trello board opened is causing increase of the CPU usage couple of times, just let it opened and listen to the fans in your laptop


Tags: performance
How to userd custom fields in Bulter rules
Asked by ???:

i want to create a rule, and use a custom fields, but i can't find the Power-Ups custom field .

i find another Power-Ups Smart Fields , and i have added some fields in Smart Fields .

and then i got a message "No custom fields are available on this board."


Answers:
author: Vitaly Andrianov
body: Hello [@???](/t5/user/viewprofilepage/user-id/4385263)

You can use Custom Fields mirroring feature in Smart Fields to use this mirrored fields in Butler


author: Felix
body: Hey [@???](/t5/user/viewprofilepage/user-id/4385263)

here's a link to the custom fields Power Up: <https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields>

If you use Trello in another language, the Power Up's name is probably translated into that language.

Felix
K
Asked by SANDRA:

In the description and text editing trello, our text has been deleted. How to recover?

HELP FRIENDS

THANK YOU

SANDRA

FROM BRAZIL


Answers:
author: SANDRA
body: I lost all my text ... almost 3000 words. I don't know if the community can help me, it is very difficult for me to translate here or across the page.

Thank You Nic


author: Nic Brough -Adaptavist-
body: Have you raised this with atlassian support?

comments: author: SANDRA
body: ...I didn't get my friend, because I didn't find anything about it. I have difficulty translating into Portuguese. Thank you for your help. ??
How to filter Trello Big Picture to remove DON tasks
Asked by rhj4:

I want to filter the BIG PICTUE to remove cards that are DONE, but I don't see any obvious way to accomplish this? Is this possible? If so, how do I do it?


Answers:
author: Anna-BigPicture
body: HI [@rhj4](/t5/user/viewprofilepage/user-id/768459)

Currently, BigPicture power-up does not support filtering options.

However, if after getting familiar with the documentation, you will have further questions, just let me know in this thread.


author: Torben_trello
body: Hi there,

BigPicture is not developed by Trello, so we'd recommend checking with the developer directly. The documentation is available here: <https://wiki.softwareplant.com/display/DOCUMENTATION/About+BigPicture+Trello> You can also contact the BigPIcture Support team on that page.


Tags: big-picture
I am trying to use the calendar power up with custom date fields
Asked by Marius Antares:

We are using Trello to manage the workflow of our carpet installation and remodeling business. The timeline is as follows: Customer orders product, product arrives, job is scheduled, job is complete. The important date for us is "job scheduled" for the calendar. Then we can switch to this view and hopefully see the upcoming weeks schedule and availability. We had been doing this manually before with magnetic cards.


Answers:
author: Torben_trello
body: Hi Marius,

Right now the custom fields are not included with the Calendar view.

As a possible alternative, you could explore using a Power-Up like Planyway which I believe can include custom fields:

<https://trello.com/power-ups/58bd1f9aca72f48c8900574f>
Is it possible to see the email address associated with an account?
Asked by Joe:

I am trying to help a new member with onboarding to Trello. They are a part of our board (invited a few months ago) but they have forgotten the email address they used to create their Trello account in the first place. I am trying to help them by looking at their Trello membership and tell them their associated email. I am unable to see this information when I click on their circle in the board.

Any advice? Thank you!


Answers:
author: Vero Rivas
body: Hi [@Joe](/t5/user/viewprofilepage/user-id/3124049)

Look at this posts, maybe can help you

<https://help.trello.com/article/1240-correcting-your-email-on-trello-and-atlassian-accounts>

<https://help.trello.com/article/773-changing-account-credentials>

<https://help.trello.com/article/809-creating-cards-by-email>

Cheers
Re Zapier - Member field won't import from Google Sheets
Asked by Bret R Treasure:

Hi - I'm a novice in Trello and Zapier...  

I've set up a Zap to transfer Google Sheet data into Trello as a card.  

In the Member field, Zapier gives the option of choosing a member from Trello or Custom, which should allow you to import a value from the sheet. That's what I'd like to do, so that I can assign the card to the person listed on the sheet.  

In Zapier it shows test data from the Member column correctly but it doesn't flow into Trello when I run the Zap. Other fields work as they should.  

Thanks for reading this far!  

bret


Answers:
author: milynnus
body: [@Bret R Treasure](/t5/user/viewprofilepage/user-id/4384535)

I am not at my computer to create confirm this but zapier may be expecting a member iD instead. Check with non-custom does it list members with their id listed for you to select? If it does, then it is expecting an id.

comments: author: Bret R Treasure
body: Legend. Thanks. Worked with the member ID number...  

bret
Split Card according to comments
Asked by axel_beyer:

Hi there,

I wonder if this is possible:  

Imagine one person is collecting different "findings" of a certain case on a Trello card, documented by a named screenshot (in separate comments). It's nice to have everything compact in one card as the findings are typically quite similar and fit thematically under the same heading. Then, in a meeting with others, it is discussed what to do with the cases and sometimes it turns out that some findings are handled differently than others. At that point it would be nice to have a card button that can split up the (original) parent card and place each comment (incl. named screenshot) in a new child card.  
Ideally, a child card is named the same as the parent card, followed by ": " and then the title/name of the screenshot.

I know this is super complex and I wonder if this can be done with Trello. We could also think of a different workflow involving checklists but please note that it is of essence to have these screenshots, as they say more than a thousand words ;-)  

One alternative I could thinking of is maybe instead of pasting the screenshot into a new comment on the parent card, it might be more helpful to have a card button creating a new card, exactly named as the parent card, and pasting the screenshot into the comment of the child card. But it would be desired that the only instance of that child card is located "inside of the parent card" until another Card Button is taking the child card out of the parent card and placing it in the list. But that might be even harder to achieve...  

I would appreciate your thoughts and suggestions.  
Thanks in advance.


Answers:
author: milynnus
body: [@axel_beyer](/t5/user/viewprofilepage/user-id/4382907)

Why not just create the screenshot as new cards and add card links as checklist item on the parent card.

comments: author: axel_beyer
body: Hi, that seems to be the easiest solution but is unfortunately not so convenient as you would need to type in the heading for each new card again and also several custom fields would need to be set in the child card, matching the parent card.

We can generalize the question to "how to selectively extract comments (incl. pictures) from a card and make individual cards out of it, in the same list."


author: milynnus
body: [@axel_beyer](/t5/user/viewprofilepage/user-id/4382907)

The use of cardlinks is to avoid duplicating data. I have not come across what you want to do with comments. There are only {commenttext} the text of the comment {commentlink} a link to the comment

You might have to use webhook with some code using trello api.
Want to write a report that includes the "Last Updated" date.
Asked by Mathew Want:

Hi,

I have enabled the "Card Aging" Powerup so I can see how long a card has been inactive and from what date. I am writing reports that lists tickets inactive for more than X days and would like to include the "Last Updated" date but cannot seem to find the query variable for it. Anyone know what it is?

Thanks!

M@


Answers:
author: milynnus
body: [@Mathew Want](/t5/user/viewprofilepage/user-id/4054376)

There are a few card age related variables you can use :

<https://help.trello.com/article/1157-variables>

comments: author: Mathew Want
body: I had already looked through those and couldn't see what I needed, Did I miss it??
Printing Reports for Clients
Asked by jorge_dominguez:

Hello. I am new to Trello. I use it for project and action item management. So far, I love the platform. I have reviewed the Archiving Options but is there way to export to PDF/Excel ALL the cards and pictures, attachments, and comment history in a single export? Is there a sample I can view? I would like to export all my work once a month to keep a historical record outside of Trello. Additionally, share with others that are not on Trello


Answers:
author: Vero Rivas
body: Hi [@jorge_dominguez](/t5/user/viewprofilepage/user-id/4383592)

Look at this posts, maybe can help you

<https://help.trello.com/article/747-exporting-data-from-trello-1>

<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin?hl=en-US>

<https://chrome.google.com/webstore/detail/trelloexport/kmmnaeamjfdnbhljpedgfchjbkbomahp>

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

<https://trello.com/power-ups/5f50c3ab26fdc31cd0374e03/smart-export-excel-csv-more>

Cheers


Tags: export

history
Como impedir cria??o autom?tica de itens de checklist com par?grafos de um texto?
Asked by Ana Lacerda:

Hi, could you folks please help me? When I add a checklist, Trello would create lots of items, transforming paragraphs of the text. How can I avoid this action?


Answers:
author: Lara
body: Hi Ana,

Thanks for reaching out!

That definitely sounds strange. When you create a checklist in Trello, you can either create an empty checklist or copy items from another checklist on your board.

We can look into this for you! Since we need to access your board data, could you please create a ticket over at <https://trello.com/contact>?

Thanks!

All the best,

Lara  
The Trello Team

comments: author: Ana Lacerda
body: Hi Lara,

I mean when I paste the text into an empty checklist.

Thanks for answering!


Tags: paragraph