youngmon/atlassian-qna huggingface dataset:
For External Dependency on Jira Align: Who manages and closes the external dependency?
Asked by Rupinder Pannu:

Hi All,

For External Dependency, who manages and closes the dependency if external entity does-not have access to Jira Align?

Thank You for your support and guidance.

Best Regards,

Rupinder


Answers:
author: Tom O'Connor
body: [@Rupinder Pannu](/t5/user/viewprofilepage/user-id/4865416) usually it's the person entering the external dependency that will manage it. The reason, like you stated is that those external teams/people don't have access to JA. So the value of the external dependency is for the visibility and tracking of it and to identify any blockers or impacts to your program should that dependency not get delivered in the timeframe defined.

Here is a great article on external dependencies.

<https://community.atlassian.com/t5/Jira-Align-articles/Have-a-dependency-on-a-team-outside-of-Jira-Align-There-s-a/ba-p/1296201>

comments: author: Rupinder Pannu
body: Thank You [@Tom O_Connor](/t5/user/viewprofilepage/user-id/3078478)

I had an idea but just wanted to confirm. Thank you for explaining so well.
Is there anyway to connect a JIRA Align sandbox with our internal JIRA Environment?
Asked by Marge:

Is there anyway to connect a JIRA Align sandbox with our internal JIRA Environment?


Answers:
author: Derek Huether
body: [@Marge](/t5/user/viewprofilepage/user-id/4974091)  
If you are referring to a Jira Align Launchpad instance, no. Launchpad instances do not connect to external (customer) Jira instances. If your organization has both a Jira Align sandbox and production instance, yes, you can connect your sandbox instance to one of your internal Jira instances.   

Regards,  
Derek

comments: author: Marge
body: Hi Derek

Thank you for the response. We would like to get a sandbox for JIRA Align and connect to our existing JIRA instance. I am not sure what a JIRA Launchpad is. We are looking to view the functionality of JIRA Align and would like to get access to a sandbox to do that.. is that possible? And if so, who can I contact to discuss the details with? Thank you in advance


author: Derek Huether
body: Marge,  
If you are an existing customer, you have both a Sandbox and a Production Jira Align environments. You would be outside of the Atlassian firewall.   

If you are an existing Atlassian customer, please contact your sales rep. If not, please [contact us via the get in touch](https://www.atlassian.com/software/jira/align) (see at the bottom of the linked page)   

This starts the process of connecting you with the right person.  


author: Marge
body: Thanks Derek
How to subdivide a program into two sub-products, each with their own backlog?
Asked by NCR_FRG:

I have a product that contains two sub-products.

Currently the backlog for both products is showing as one (we use Jira Align), and the subdivision of the backlog planning for each sub-product is being done offline via excel. However I would like to create two backlogs in Jira Align, separating out the work, but still showing both as belonging to the same program.

Teams are allocated separately to each product, but follow the same sprints. It's worth noting that it's not as simple as 1 team, 1 backlog. We have multiple teams working on each of the two sub-products


Answers:
author: Allan Maxwell
body: One common solution is to use the Product functionality to assign each Feature to a Product (a hierarchical structure) and then you can filter most pages by Product ...including backlogs. This has the advantage of also allowing use to use the Product Room.

Another option is Custom Hierarchies and Custom Rooms, but that's a longer answer.

comments: author: NCR_FRG
body: Thanks Allan. Apparently the way my product is set up, it appears to be a Product on the product dashboard as well as a program... If I click on Manage Product it tells me I don't have the ability to access this... so I might need your Custom hierarachies workaround, if you have time to walk me through it.


author: Allan Maxwell
body: Even if you can't "manage" Products, you should still be able to filter by Product. Your local admin should be able to get you access to manage Products and the Product Room.
Investment vs Spend Report - Broken in 10.108.X???
Asked by malexander:

I use the Investment vs Spend report every month, to produce a roll-up of Accepted Spend (we use converted Story Points). This month, I logged in to get ready to pull the report, and most of the "Accepted Spend" values are showing as $0...also the pie-charts at the top of the screen are being generically labelled as "Slice" rather than the actual Theme names.

Nothing has changed in our setup/configuration, or anything with our underlying Jira connector...so, I can only think that something had to have changed in the Align system to have caused this report/dashboard to no longer work properly.

I see that in the release notes for 10.108.x that there were changes in the way in which Accepted Spend was calculated...I don't think this would affect us, since our teams are configured to use Story Points...but, maybe something was changed that caused an unintended consequence???

Any help or suggestions would be greatly appreciated! I have a few days before the end of the month, to get this corrected, to provide our Finance team with the appropriate information, before the month/quarter/fiscal year closing!


Answers:
author: Derek Huether
body: [@malexander](/t5/user/viewprofilepage/user-id/3936118),

We have confirmed the "slice" issue and are working on remediating it. Please submit a support ticket so that there is awareness of your particular issue, with accepted spend displaying as $0.  

Thank you,

Derek

comments: author: malexander
body: Thanks Derek - will do.


author: malexander
body: Support Case: <https://support.atlassian.com/requests/ALIGNSP-14580>


author: Allan Maxwell
body: [@malexander](/t5/user/viewprofilepage/user-id/3936118) In a quick test, I was unable to reproduce this. Of course, my setup is surely not the same as yours. I would submit a support request in order to get the fastest attention on this issue.
ER Diagram chart for Insights ?
Asked by Saravanamuthu Kandasamy:

Does anybody have a link to the ERD for Insights ?


Answers:
author: Rich Sparks
body: In addition, there's a great video by [@Sam Tsubota](/t5/user/viewprofilepage/user-id/3702905) on YouTube that explains the key features of the EI schema.

You can see it here: <https://www.youtube.com/watch?v=qfYOS5xmE0I>

comments: author: Saravanamuthu Kandasamy
body: Thanks Rich for adding this video URL. Sam has done a terrific job in breaking down the schema design setup which helps with navigating the schemas with more ease and understanding.


author: Sam Tsubota
body: Hi [@Saravanamuthu Kandasamy](/t5/user/viewprofilepage/user-id/4973375) , there isn't an ERD for Enterprise Insights. There is a data schema document on the Jira Align Knowledge Base for each release that shows the tables and columns and the foreign key mappings. In order to access the data schema document you need to create a login through the Sign In button in the upper right. Here is a link to the page: <https://help.jiraalign.com/hc/en-us/categories/360003140214-Enterprise-Insights>.

comments: author: Saravanamuthu Kandasamy
body: Thanks Sam for the URL.


Tags: cloud
View to see Details of all Team Objectives?
Asked by Marcie Mierz:

I'm looking for one single view to see the Details of all Team Objectives that does not involve clicking into each one from a listing page. Has anyone found a way to do this?


Answers:
author: Marcie Mierz
body: An AWESOME coach showed me how to do this!

to see all objectives AND their description in one single view

Enterprise \> Objectives Tree (Labs)  
Switch to List View  
Select the "Team Objectives" tab  
In the Configuration bar select the Program and Program Increment  
- select team in the configuration bar to filter by team


author: Tom O'Connor
body: [@Marcie Mierz](/t5/user/viewprofilepage/user-id/4971329) unfortunately the current Objectives list limits the columns that you can configure. I've found that in most cases, if you display the most important fields, that is enough. You can change the columns displayed.

![Screen Shot 2022-06-22 at 10.38.58 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/202988i53B9CE5DF9335E7E/image-size/large?v=v2&px=999 "Screen Shot 2022-06-22 at 10.38.58 AM.png")

The other option is to export the objectives to a spreadsheet that does include all of the objective fields.

![Screen Shot 2022-06-22 at 10.39.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/202991i1BEAB210C7BCFCD0/image-size/large?v=v2&px=999 "Screen Shot 2022-06-22 at 10.39.15 AM.png")

Lastly, some organizations use Enterprise Insights (EI) and can create custom reports.


Tags: objective
Is there a way to track Release at Portfolio level?
Asked by Rupinder Pannu:

Hi Everyone,

Is there a way to track Release at Portfolio Level?

Thank You for your support, guidance and partnership.

Best Regards,

Rupinder


Answers:
author: Allan Maxwell
body: You can create "Consolidated" Release Vehicles that bring in Release Vehicles from multiple Programs within a Portfolio. Does that help?![Screen Shot 2022-06-22 at 3.46.18 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/203022i05924D71D3B8AF51/image-size/large?v=v2&px=999 "Screen Shot 2022-06-22 at 3.46.18 PM.png")![Screen Shot 2022-06-22 at 3.47.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/203023i3EEE6566B0D9CA7A/image-size/large?v=v2&px=999 "Screen Shot 2022-06-22 at 3.47.02 PM.png")

comments: author: Rupinder Pannu
body: Thank You Allan!! Our Team is using Jira and Jira Align. Jira is where we create Release and Release data syncs with Jira Align. Is we consolidate the Releases for a Portfolio view, would it cause any issue on Jira for data flow?


author: Allan Maxwell
body: [@Rupinder Pannu](/t5/user/viewprofilepage/user-id/4865416) No, I don't think it causes any issues with the syncing of Fixed Version and Release Vehicles.


author: Rupinder Pannu
body: Got it!! Let me test it with my team. Thank You Allan!!


Tags: cloud
Jira Align Team Mapping
Asked by Ahmed Elmazon:

if we mapped a Jira Align Team to a Jira board in a certain project and this project maps to a program, would changing the Jira Align team mapping to a different program cause an issue?


Answers:
author: Samit Mehta [321 Gang]
body: [@Ahmed Elmazon](/t5/user/viewprofilepage/user-id/4649948) take a look at the following response to similar question:  
<https://community.atlassian.com/t5/Jira-Align-questions/What-are-the-implications-of-moving-a-team-from-1-train-to/qaq-p/1339252>

comments: author: Ahmed Elmazon
body: Thanks that's exactly what I'm looking for
Tasks are being moved to other locations after I save my Gantt chart
Asked by Marty Loya:

I had to re-place many tasks in my Gantt chart after saving and reopening. Is there a setting or configuration that is causing this?


Answers:
author: Allan Maxwell
body: I assume by Gantt Chart you are referring to Jira Aligns "Live Roadmaps". Did you press the Sync button? That is what saves your changes.
Jira Align DB tables and joins
Asked by Aniket Mallick:

Hi,  
I have imported Jira Align data to a visualization tool (ThoughtSpot) but I am having a hard time connecting the tables and having correct joins due to which I am facing duplication of data.

I need help knowing how the tables are connected to each other and using which joins.![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/201843i331B5305DC6B5B81/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Sam Tsubota
body: [@Aniket Mallick](/t5/user/viewprofilepage/user-id/4966719) On the Jira Align Knowledge Base you can download the[Enterprise Insights data schema document](https://help.jiraalign.com/hc/en-us/categories/360003140214-Enterprise-Intelligence). You will need to create a login through the Sign In button. The schema document has a tab called FK Mapping which provides the Foreign Key mapping relationships. If you are seeing duplicates it could be that there is a circular relationship in your mapping. An example of this is if you join the Feature table on the Program Increment table and then join the Feature table with the Story table. Then join the Story table to the Program Increment table. Some data visualization software will display a relationship be a circular relationship has been established through the Program Increment table. I know that Power BI doesn't handle these types of circular relationships and Tableau seems to handle them a little better. You may need to write custom SQL in Thoughtspot to prevent these types of circular relationships.

comments: author: Aniket Mallick
body: [@Sam Tsubota](/t5/user/viewprofilepage/user-id/3702905) Thank you for your reply, however ThoughtSpot does not allow the user to write it's own SQL query, it has it's own logic which joins tables and decides which path to take when executing a query
Does Jira Align or Jira have an ability to search by text contained in an attachment?
Asked by Vinay Sharma:

Does Jira Align or Jira have an ability to search by text contained in an attachment?


Answers:
author: Brant Schroeder
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) The search looks at specific search in Summary, Description, Environment, Comments, and custom fields that use the "Free Text Searcher" (i.e. custom fields of the following built-in custom field types: Free Text Field, Text Field, Read-only Text Field). You can also search specific fields. It does not however search content in attachments. You can learn more about search here: <https://support.atlassian.com/jira-software-cloud/docs/what-is-advanced-searching-in-jira-cloud/>


Tags: cloud

jira-software
Does Jira Align allow versioning of an Agile Object or a Work Item?
Asked by Vinay Sharma:

Does Jira Align allow versioning of an Agile Object or Work Item?

Can one see or reinstate past versions of Objects / Work Items?


Answers:
author: Philipp Barry
body: Hi Vinay,  

Jira Align allows you to understand which changes have been done to an object by whom and when. Comparing this "audit" functionality against for example [Confluence page versions](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/#Page-versions-and-history), it enables a comprehensive understanding of all the changes which happened to the object, but you cannot compare versions or reinstate past versions of those objects.  

Best regards  

Philipp
Is there a limit to the amount of shared teams I can create in JIRA/Advanced Roadmaps. Is it 50?
Asked by Rod Murray:

Can we have more than 50 teams in advanced road maps or is that the hard limit.


Answers:
author: Joseph Chung Yin
body: [@Rod Murray](/t5/user/viewprofilepage/user-id/4990636) -

Welcome to the community. As far as I know there is no limitation on the # of shared teams with Advanced Roadmaps for Jira. However, I would recommend that you contact Atlassian Support (<https://support.atlassian.com>) further for updates.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps
Capacity planning in Kanban - bug or misconfiguration?
Asked by Mateusz Jamio?kowski:

It appears that Epic to be counted as taking par in week has to start before actual week starts. For example in this case it seems that weeks start from Sunday and if I have epic starting on Monday it will not count as part of calculated week. Sunday will not be good either it has to start on Saturday.

It looks like a bug for me, but maybe it can be reconfigured somewhere. I'm attaching video as an example:

[Screen recording](https://imgur.com/a/8i66wbj)


Answers:
author: Nic Brough -Adaptavist-
body: I can't see a bug there, but I'm not entirely sure what I'm supposed to be looking for. If something starts on a Saturday, it's part of the previous week, no matter whether your week starts on Sunday or Monday.

But I would want to check what the date settings are - go to Admin -\> Look and Feel and check what the setting for ISO8\<something\> is - ideally it should be enabled, so that Jira sees Monday as the first day of the week.


Tags: advanced-roadmaps

cloud
Advanced Roadmaps - how to sort base on issue key
Asked by Henry Huang:

Have advanced roadmap loaded with list of issues, as simple as want to sort them in the order of the issue key ( based on which one is created first). however found impossible because it can only sort based on rank, or other parameters. could not figure out a way to sort them in the order of issue key, or in the order of created.


Answers:
author: Eddie Meardon
body: Hi [@Henry Huang](/t5/user/viewprofilepage/user-id/4353268)

Unfortunately, the best solution I can offer is to sort by rank and then manually drag and drop them into numerical order. I wish I had a better answer, but alas.

The reason this isn't really possible is that there's multiple hierarchy levels displayed at one time, which makes a simple numerical sort problematic.

Cheers

Eddie


Tags: advanced-roadmaps

cloud
How do you make it so dependent Epics/Stories get the start date equal to end date of blocking issu
Asked by Alan Bell:

I have 3 Epics with the following names:

* Epic 1 - It has a start date of Jan 1 and End date Jan 31 and Blocks Epic 2
* Epic 2 - has no start or end date Blocks Epic 3
* Epic 3 - has no start or end date

I would have expect the start date for Epic 2 to become the end date of Epic 1

This does not happen.

How do you make it work?

Or do you just have to manually enter start dates the align with the dependency?

-Alan


Answers:
author: Rik de Valk
body: Hi [@Alan Bell](/t5/user/viewprofilepage/user-id/5042085) and welcome to the community!

In case of dependencies with a planning conflict, a decision needs to be made. Either you try to complete Epic 1 earlier, or you delay Epic 2 (or you think of a clever alternative to eliminate the dependency).

Jira doesn't make that decision for you. Which I personally appreciate a lot. Many factors can come i to play making such a decision. Maybe different teams are responsible for Epic 1 and Epic 2: in that case a dialogue needs to take place.

Advanced roadmaps helps to identify and track planning conflicts; bit it doesn't step in.

Kind regards Rik

comments: author: Alexander Bondarev
body: I agree with Rik :)


author: Alan Bell
body: I agree with you in general but if I make a dependency I would expect it to honor that.


author: Sridhar Gandla
body: Probably, try Jira automation ..1) using the link relation to pickup date 2) update epic start date..


Tags: advanced-roadmaps

cloud
Will Advanced Roadmap Plan overwrite team names in Jira?
Asked by Carey Kiernan:

I've created teams in my ARP Plan using the Existing Team option and now I see that ARP wants to write these teams back to Jira. The teams already existed in Jira so I'm concerned that this will cause issues with the Teams backlogs in Jira. Can someone explain why ARP needs to update Team names in Jira?


Answers:
author: Eddie Meardon
body: Hi [@Carey Kiernan](/t5/user/viewprofilepage/user-id/4470314),

As of right now, teams in Advanced Roadmaps are a separate entity from those found in Jira Software. When you save your changes back to Jira, the Team in Advanced Roadmap will be added to the Teams field on your issues (if you have that configured), and any changes you've made to the team such as changes to capacity, team name, etc, will be saved in Advanced Roadmaps only. As of right now, these changes will have no bearing on the Jira teams that you'll find in the **People** menu on the global nav.

In the near future, we plan to unify the teams concepts across Advanced Roadmaps and Jira Software. [Link to the community post announcing the public alpha](https://community.atlassian.com/t5/Advanced-Roadmaps-articles/Advanced-Roadmaps-Team-unification-Sign-up-to-take-part-in-the/ba-p/2084987). Bear in mind that this is in very early access at the moment, but that's the direction we're trending.

Does this help?

Cheers  
Eddie


author: Clark Everson
body: [@Carey Kiernan](/t5/user/viewprofilepage/user-id/4470314)

It's always recommend to test these in a lower environment but I don't think so to the best of my knowledge

Best,

Clark


Tags: advanced-roadmaps
A way to share a link to browser view without needing access to the tool (Jira) itself.
Asked by Nikki DuBois:

We have some executive who would not "need" Jira access but would like to see the advance portfolio roadmap. Is there a way to create a URL to see view only without having access to the tools since they do not work out of the tools?


Answers:
author: Mikael Sandberg
body: You can share your plan either as a link, embed, Confluence, CSV, or Image, just click on Share as up in the right-hand corner.

![Screen Shot 2022-09-16 at 11.27.16 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/216449i4BDB3C8AA22ED0FF/image-size/large?v=v2&px=999 "Screen Shot 2022-09-16 at 11.27.16 AM.png")

comments: author: Nikki DuBois
body: Yes, however, they all have to have access to the Atlassian suite in order to view via link, embed, confluence. The printing in CSV or Image is not nice enough for our executives and I would like to be able to have them view the "link" in the web browser without needing to login to Jira/Confluence and have access to certain projects to view.


author: Eddie Meardon
body: Hi [@Nikki DuBois](/t5/user/viewprofilepage/user-id/4630435)

I'm a little late to the party, but the best solution in this case is to export as a pdf from the answer above. Unfortunately, having a public link to your Jira data presents a data security risk as your planning data could, in theory, be accessed by anyone. It's for this reason that we require permissions and access to view plans.

Cheers

Eddie


author: Danno
body: You could use the Anonymous Access permission for this. Also, it appears that Atlassian is rolling out new features for this purpose. Here is the article about it.

[Single-space guests are coming to Confluence Cloud!](https://protect-us.mimecast.com/s/R-tyC5yzNmugAlvCAjMQ-?domain=community.atlassian.com)


Tags: advanced-roadmaps
Creation of initiatives
Asked by Brendan Viljoen:

Hi, if I create initiatives , do they need to belong to project , or are they above project level and stand alone?


Answers:
author: Mikael Sandberg
body: Yes, as I explained in your other [question](https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Link-epics-from-different-projects-to-an-innitiative/qaq-p/2135126), initiative is just a new issue type and like any other issue type they have to exist within a project.


Tags: advanced-roadmaps

cloud
problem with displaying initiative roadmaps with child epics and stories
Asked by Paul Eames:

We have created a roadmap including epics and linked stories. When the roadmap first displays it shows these however all of it disappears as soon as it displays and you are left with no display whatever. It may be due to one of the stories having an incorrect attribute, however it is impossible to identify as it all just goes away from the screen


Answers:
author: Petter Gon?alves
body: Hello [@Paul Eames](/t5/user/viewprofilepage/user-id/5030535)

Thank you for reaching out.

There are a few possible reasons for issues to don't be displayed in a specific plan of Advanced roadmaps. We created the following KB listing those reasons and how to properly troubleshoot them:

[Troubleshoot missing issues in your plan](https://support.atlassian.com/jira-software-cloud/docs/troubleshoot-missing-issues-in-your-plan/)

Can you check if any of the settings in that KB is affecting your plan?

comments: author: Paul Eames
body: Hi thank you for the information however that is. A missing issue or two isn't the problem

When we create the roadmap with the defined epics and stories and 'link' to the roadmap what happens is that the screen flashes up the roadmap (epics line with sub stories) and immediately disappears so that all we see is grey lines not the actual details

Thanks for the support

Paul


Tags: advanced-roadmaps