youngmon/atlassian-qna huggingface dataset:
The Changing Usernames link is broken in this Article
Asked by Phillip Ponzer [Cprime]:

*This question is in reference to Atlassian Documentation: [How To Rename the User:](https://confluence.atlassian.com/pages/viewpage.action?pageId=740001947)*

Also, is there a way to do this for every user in Confluence?


Answers:
author: Athirah Zolkefli
body: Hi Phillip,

The new link for the page can be found here: [Change a Username](https://confluence.atlassian.com/doc/change-a-username-427623582.html).

You can follow the steps outlined in that page to change the usernames of users in Confluence, depending on how your users are managed (internal vs. external directory).

I hope the link is useful to you!

Regards,  
Athirah Zolkefli


Tags: confluence-administration

documentation
How to import backup from one account to other account: error message "Only full site backups can be imported"
Asked by Simon Moser:

A friend of mine has an Atlassian Account which here shared with me.

Now I created my own account and I want to import the backup he gave me.

I am not able to import the zip-file (Confluence-space-export-134607-2.xml.zip).

I uploaded it to WebDav because size of the zip-file is bigger than 100MB.

I go to "Import Site" and select the zip-file from WebDav and click on the button "import".

I get the message: **Only full site backups can be imported**.

What I am doing wrong?


Answers:
author: billh_wustl
body: I have the same question except I want to export from one instance and import into my supervisors instance, same editions and versions of jira. I await a response. I read about a JIM plugin but not sure it works with the current version 1000.5.2


Tags: cloud

confluence-cloud
page id information which add/edit/deleted today
Asked by Hsu Yao Chang:

Dear Support Team,

Would it be possible how many page add/edit/deleted by day and week ? (We would like to find their page id information, thank you)


Answers:
author: Aleks Yenin (Polontech)
body: Where would like to have them? Inside your plugin or somehow retrieved direct form Confluence?

comments: author: Hsu Yao Chang
body: Would it be find these information in the database? Or use plugin which just only view by administrator . Thank you.


Tags: confluence-administration
Link to .chm file
Asked by gurpreet kaur:

Hello,

I am uisng Confluence 5.7.3 version and need to link the content to an existing .chm file. My question is; if it is possible ? If yes, what is the procedure to do that?

Thanks,  
Gurpreet


Answers:
author: Nic Brough -Adaptavist-
body: Could you explain the word "link" a bit more?

Confluence can easily do a hyperlink to a page located somewhere on the net, but I think you want more than that from this "link"
Confiforms - Accessing version / modification date info in uploaded files
Asked by Gerald MURIEL:

I'm using Confiforms macros to create forms where users can input information, including uploading files.

This works well, with the file being stored as an attachment on the page holding the form "database".

However, I would like to add a field to the database to access info from these files (e.g. date created), or info from their URLs (e.g. Version number / Modification Date ).

How can this be achieved?

Thanks.


Answers:
author: Alex Medved _ConfiForms_
body: And update to this question:

Now it is possible to access attachement metadata of the file stored through ConfiForms, <https://wiki.vertuna.com/display/CONFIFORMS/Virtual+functions>

basically, you can access any property of the Attachment object, <https://docs.atlassian.com/confluence/5.9.1/com/atlassian/confluence/pages/Attachment.html>

and also you can get the base64 encoded contents of the attachment (caution: can be memory consuming for large files)


author: Alex Medved _ConfiForms_
body: Hi @Chris Jones

I think I am the right person to help you with this.

As I understand you want to show some metadata for stored files (with ConfiForms) and show it on some page, correct?

Version number is stored together with the file handler in ConfiForms, that should be OK to get, and you want a "file modification date", right?

PS, Feel free to contact us directly vertuna(at)vertuna.com or through the contact form on our wiki.vertuna.com website

Best Regards

Sash


Tags: confluence-administration
Can I convert existing wiki pages to use a new template?
Asked by Andy Lewis:


Answers:
author: Nic Brough -Adaptavist-
body: I read the question in two different ways. The second one was what Aleks has covered.

The first was "I created a page with template X, I should have used template Y, can I convert?". To which the answer is "no" - a template in Confluence is literally a template. When you create something from it, you get a page with preset stuff on it for you to edit. The template has nothing to do with the page after that initial population. There's no link between them, and changing a template has no effect on existing pages.

comments: author: Andy Lewis
body: Thanks for your response. I better be sure my template is final before I start to create content.


author: Aleks Yenin (Polontech)
body: Hi,  
If you would like to convert an existing page to a template, you can copy the content from the page and paste it into the template editor. There is no automated way of doing this.

Here is what you need: <https://confluence.atlassian.com/conf54/confluence-user-s-guide/creating-content/working-with-templates/adding-a-template>

comments: author: Andy Lewis
body: Thanks very much for your response. I was hoping there would be some automated method of retroactively applying templates. This means that a template must be designed and approved 100% before it can be used.


Tags: cloud

confluence-cloud
How do I add a logo to a header so that it appears on all wiki pages?
Asked by Andy Lewis:


Answers:
author: Robert Ortner
body: image2016-4-19 11:18:52.png

Very simple - General Configuration - Site Logo and Favicon  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-add-a-logo-to-a-header-so-that-it-appears-on-all-wiki/qaq-p/314698?attachment-id=158){#link_1190c34fec8965}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53236/1/image2016-4-19%2011%3A18%3A52.png){#display_1190c34fec8965_0}


author: Andy Lewis
body: Thanks Robert. Perhaps I should have explained that my wiki space is just one of several within a site. I have administrator access to my specific space only.


Tags: cloud

confluence-cloud
How to fix user error with blog posts macro
Asked by martin hulth:

*This question is in reference to Atlassian Documentation: [Blog Posts Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=428803343)*

When I add the macro to a Wiki page it gives me the following error:

Error rendering macro 'blog-posts' : com.atlassian.confluence.user.AuthenticatedUserThreadLocal.get()Lcom/atlassian/confluence/user/ConfluenceUser;

I have full permission rights both as an Individual and a Group (for both the Wiki Space Admin and another Group I've given permission to). I am able to add blog entries and view them, but I cannot get the blog-list macro to work. Please help! :smile:


Answers:
author: Aleks Yenin (Polontech)
body: Hi,

It could be some isssues. Have a look at this <https://bitbucket.org/apurde/svg-out/issues/4/macro-rendering-error>

<br />

<br />

Remove:  

```
        // check whether the user has access rights to the page        ConfluenceUser confluenceUser = AuthenticatedUserThreadLocal.get();        if(!permissionManager.hasPermission(confluenceUser, Permission.VIEW, ceo)) {            return "svg-out: Sorry, you do not have proper access rights to the page where the image is attached to!";        }
```


Tags: blog
How do I export Confluence page into an email?
Asked by Karanpreet Kaur:

|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Details** |----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Hi Team, We create our notifications in Confluence pages and have a lot of trouble while copying them into emails, as a lot of content loses its formatting and pictures are lost as well (only their links are carried). Is there any add-on or any mechanism with which this problem can be handled. Thanks, Karan | | Confluence Version: 5.8.18                                                                                                                                                                                                                                                                                           | |


Answers:
author: Robert Ortner
body: generate a pdf out of the page and send it per email
User suggestion list showing old names after AD change
Asked by Karen:

We recently introduced a new Windows domain. All the users can log in fine with their new credentials.

However, the user suggestions list now shows both the user names from the old domain and the new domain.

(The old domain has been removed from the User Directories sync.)

How can we stop the old names from displaying in the user suggestion list? This was a totally new domain, not a migration.


Answers:
author: Bhushan Nagaraj
body: Hi Karen,

Have you performed a system re-index after removing the old user directory?

comments: author: Karen
body: Hi,

Thanks for the response. Do you mean try this: <https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-110035351.html>

(We changed domains about a week ago. I have tried a manual rebuild of the index but it made no difference.)


Tags: confluence-administration
Track Time on Non-JIRA
Asked by Florence Kistner:

Leadership would like a weekly report showing what everyone is working on, what they are billing to, and capture work that is non-JIRA ticket items. What/How would the best way to capture this information w/o having to pay large amounts for another costly add-in? Thanks!

Flo


Answers:
author: Nic Brough -Adaptavist-
body: Create JIRA issues to represent the work being done on non-JIRA tasks.   

We track everything in JIRA, but there's always non-core stuff. We have projects for holidays, sickness, charitable work, events, sales, etc etc etc.
Editing a confluence page is broken in Chrome 50.0.2661.75
Asked by Madhav Kompella:

As of today morning, when some folks in our company upgraded their Chrome (and some had it automatically upgraded), editing a confluence page in Chrome is displaying a editor window that's extremely small. Some folks who are still on the older version of Chrome don't have any issue with editing. Is there any workaround/fix for such an issues?


Answers:
author: Madhav Kompella
body: Thanks, the CSS solution provided on  
<https://jira.atlassian.com/browse/CONF-41035>  
worked in our case!


author: Doug Swartz
body: See the discussion here for a couple of workarounds: <https://answers.atlassian.com/questions/38388529>
Confluence PDF Export to Adopt Page Title as File Name?
Asked by Lesly Cracchiolo:

I have been trying to figure out how to do this, but have not yet had luck. Right now, when we export a confluence page to a PDF the file name is a series of letters and numbers. I would like for the file to adopt the title of the page as it's name. Additionally, I would also prefer that the PDF export in landscape rather than portrait. Please note, I am on the cloud version.

I'm hoping someone awesome can help me with this :smile:

Thanks!


Answers:
author: 105349
body: Hi Lesly!

Sadly, there isn't a way, natively, to modify exported PDF filenames. There is a plugin called [Scroll PDF Exporter](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-pdf/server/overview) that would allow you to accomplish this, but it doesn't look like it's available for Cloud instances. :/

That said! A long while back they did address this, and changed the functionality to export more "readable" filenames. The filenames should be in this format now: SPACEKEY-PAGE TITLE-ddMMMyy-hhmma-UNIQ.pdf

I will say that the only time I've encountered what you're seeing, (the filenames containing pretty much all numbers), was when a page/Space title had special characters in it, (e.g., *This, is a Great Page!!,* versus *This is a great Page*).

So check out the pages that you're seeing this on, and see if the titles contain special characters. If they do, remove them, and see if the filename is more to your liking.

Good luck!

comments: author: Lesly Cracchiolo
body: Thanks for the quick response :smile:


author: Mark Mulik
body: I've been wondering the same thing for some time. I have folks who don't have Confluence access. So, I create a page in there and export it to PDF for external sharing. I would love to not have the step of manually renaming the PDF file. It's been more than five years since this was posted. Perhaps there's an update on this? Thanks.


Tags: cloud

confluence-cloud

pdf-export
Creating page/space dialog in confluence 5.9.7 hangs indefinitely in Firefox since upgrade
Asked by Nicholas Boughton:

We recently upgraded from 5.8.9 to 5.9.7, since then the create dialogs for spaces and pages hang indefinitely in Firefox.

I've checked the related documentation that I could find (<https://confluence.atlassian.com/confkb/unable-to-create-pages-the-create-page-popup-loads-forever-after-confluence-upgrade-to-5-x-330793034.html?focusedCommentId=586876215>) and none of the listed causes match.

Are there any other known causes/fixes this issue?


Answers:
author: Antonio Huete Jimenez
body: Hi,

I am getting exactly the same with Confluence 5.9.10

Any update?

Cheers,

Antonio Huete


Tags: confluence-administration
export from withing draw.io Plugin
Asked by Raphael Gn?dinger:

Dear Supports and Programmers

First of all, we like to thank you, for your very nice Plugin for confluence.

Information:  
Pluginversion: Draw.io plugin v5.4.4.0

Confluence: 5.9.8

OS: CentOS

Fonts: installed

Now to our issue.

When we export a Diagramm directly as png, all fonts are correct. If we use the same Diagramm to export as PDF, all fonts are wrong. But this is only from Within the Plugin Editing Mode.

We already tried to "export over external" did also not work. Do you may have an idea, what we can change, that the export (from within the plugin) will work correctly?

Many thanks in advance for your input.

Kind Regards

p.p. Raphael Gnaedinger


Answers:
author: Raphael Gn?dinger
body: Hi @David Benson \[draw.io\]

I've already seen this Document and have installed all the free Windows-Fonts on our Machine..

Also we have tried the "external Image Generation" this also did not solve the issue


author: David Benson _draw_io_
body: It's this <https://support.draw.io/display/DFCS/Using+external+image+generation+in+draw.io+Server+products> you enabled for external image generation?


author: David Benson _draw_io_
body: I've some remarks about improving font support on Linux servers in one of the comments in this thread <https://answers.atlassian.com/questions/295755>.

comments: author: David Benson _draw_io_
body: We've not been able to find out why you cannot connect the external image server. Could you email [support@draw.io](mailto:support@draw.io) so we can get further details from you please?


author: David Benson _draw_io_
body: Apologies for seeing your question late. We only watch questions tagged with "[draw.io](http://draw.io)", I'll add that tag in now, but if you add it in the future you'll get a much faster answer.


Tags: draw.io
Where can I find View Storage Format (5.9.7)
Asked by Stephen Kairys:

**Confluence Cloud 5.9.7/Win10/Chrome:**

According to this link:

<https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html>

If I access the pulldown menu at the top of the screen (...) to the right of *Share* , I should see a choice for **View Storage Format**. I am an Admin for my own space, so I believe I should be able to see this option but don't.

WhereIsViewStorageFormat.PNG

What am I overlooking?

Thanks,

Steve

[](https://community.atlassian.com/t5/Confluence-questions/Where-can-I-find-View-Storage-Format-5-9-7/qaq-p/127474?attachment-id=5226){#link_118708dcaf78bf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/21212/1/WhereIsViewStorageFormat.PNG){#display_118708dcaf78bf_0}


Answers:
author: Stephen Kairys
body: How can I tell if it's installed? Thank you.


author: Midori
body: Do you have this add-on installed?

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor/server/overview>


Tags: cloud

confluence-cloud
Downloading attachment from confluence URL
Asked by faisalg:

My application uses rest calls to get the download URL of an attachment in confluence documents page. The problem is if user is logged in to confluence, downloading works fine other wise it redirects to login page.

\<a href="[https://example.com/download/attachments/{id}/MyFile.txt](https://connect.afiniti.com/download/attachments/19310251/hahaha.txt?version=4&modificationDate=1460651723000&api=v2)" download\>\</a\>

It downloads login.htm if user is not logged in to confluence.


Answers:
author: 105349
body: Hi Faisal!

This is expected behavior. By default Confluence does not allow anonymous access.

If you'd like to enable anonymous access, you can, by browsing to, (as a site admin), **(Cog Icon) -\> Global Permissions -\> Anonymous Access.**

This is clearly not ideal from a security standpoint, but it should work for what you're trying to do.

Thanks!

comments: author: faisalg
body: Hi Cody!

Thank you for your valuable response. As you mentioned its not ideal from a security standpoint, we also can't allow anonymous access as the documents are intellectual property. While user is logged in, I've observed that confluence takes a JSESSIONID cookie in request headers when the download URL is accessed directly from browser and it works fine.

Can you suggest something which enables me to do the same in my application. I am using C# and javascript to make the calls.

Thanking in anticipation!


author: 105349
body: Hey Faisal! Sadly that is well beyond my level of expertise... I'll ask around and see if I can get any information for ya, but I'm personally not sure. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


Tags: attachment
Stop Space Notifications
Asked by richardofrugeley:

I have an Outlook rule that moves confluence-related emails out of my Inbox, and marks them as read. No problem there.

The downside of this is that I rarely look at the folder contents. Today I ventured in and found about 1000 Atlassian Answers notifications, which I have dealt with. No problem there either.

Confluence is located on an internal company server and I've managed to reduce the onslaught of notifications to one every 24 hours. Since early April 2016, I've started to receive notifications from one particular space (let's call it Space X !). I'm not Watching the space nor any page on it. I did not create the space (but I know who did). How can I stop these notifications?


Answers:
author: Rodney Hughes
body: I can't answer about your Notifications vs Watch settings

Automatically moving certain emails to a folder is very handy.

But of course if you don't look, that is worse ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

So in Outlook, go down to the "Search Folders"  
Right click the Unread folder, then "show in Favourites"

Now go to your Outlook File\>Options,  
select Advanced  
Now set the start folder to be the Unread items

Now you can scroll them very quickly each day - once they have been read, you don't have to worry as they are already "filed"

Last thing to do is if you are using the Reading Pane, go to Outlook File\>Options\>Mail  
select Reading pane  
Set the time for how quickly before it auto marks as "read" - I find 2 seconds is fine for this miscellaneous emails as i scroll though


author: Aleks Yenin (Polontech)
body: Hi,

Try these steps:

1. Navigate to "Manage Add-on" menu
2. Choose "System Plugins" from the drop down list
3. Find and click "Confluence Content Notification" plugin
4. Click the "\<Number\> of \<Number\> Modules enabled" button
5. From there, find and disable the following modules
   * page-created-notification
   * page-edited-notification
   * page-trashed-notification
   * page-moved-notification

comments: author: richardofrugeley
body: Thanks Aleks. Do I need Admin privilege to do this?


author: Kay Brown
body: Hi Richard,

Yes, you do.

Regards,

Kay


Tags: email

notification
displaying the form inputs in a separate page through reporting
Asked by Wiki Support:

is there a possibility to show the forms from the database also somewhere on a separate page using reporting?


Answers:
author: Rafael Franco
body: Hi there,  
My name is Rafael Franco and I'm the Tech Lead of the Product Team here at Adaptavist. First of all, thanks for your interest in Forms for Confluence.

As to your question, yes, it is definitely possible. For that, you would need the Responses Table Macro as stated here:

<http://www.adaptavist.com/doco/display/F4C/Responses+Table>

Let me know if it helps and if there's anything else we can do for you.

Regards,

Rafael

comments: author: Wiki Support
body: wow thanxs for a fast reply last question some possibility to only change a status of posted form?

for example bug tracker, not tochange the initial message but just change status from open to closed


author: Rafael Franco
body: What exactly do you refer to? Can you give me a better example of it?


author: Wiki Support
body: simple bug tracker for submitting bugs through forms for confluence,

but i would need a possibility to sort this bugs through labels or some category as opened and resolved/fixed thx

bye

milo


author: Rafael Franco
body: Hi Milo,

But to where would you like to submit the bugs? The internal database?

Regards,

Rafael


author: Wiki Support
body: yes internal database


author: Rafael Franco
body: For that I would suggest you'd use the Forms - Dropdown List and in that list you can add as many issue types as you'd like, such as: "Bug", "Improvement", etc, then the user can select which is the issue type and when he clicks submit the Response will be in the Internal Database


author: Wiki Support
body: ok but i cannot change this dropdown list after submission or can i?


author: Rafael Franco
body: After it's submitted, you can't change the response, but you can still go to the page, edit the page, and change the options of the dropdown, there's no problem in that


Tags: addon-com.adaptavist.confluence.formmailng

confluence-administration
Connection Jira Confluence
Asked by Corinna F?hring:

Hy is there a direct connection from JIRA to Confluence ? So a report from JIRA can be directly mirrored in a confluence page ?


Answers:
author: Ben Arundel
body: you can put the JIRA gadgets in as confluence macros, more [here](https://confluence.atlassian.com/display/GADGETS/_Using+JIRA+Gadgets+in+Confluence).


author: Corinna F?hring
body: Ok and which Macro do I have to choose to get certain Gadgets of JIRA into Confluence ?


Tags: confluence-administration