youngmon/atlassian-qna huggingface dataset:
How many workspaces for a free account?
Asked by Allison Blank:

Can you confirm how many Workspaces free personal accounts are allowed? I've read there is no limit to the number of Workspaces, but each Workspace is allowed 10 boards. Is that correct?

I'm a bit confused because I'm also receiving emails saying I'm reaching my 10 board limit and need to upgrade to a paid account.

Thanks.


Answers:
author: Roxelane Elmira
body: Ok, so if I currently have 5 workspaces with different groups of people, I should still be able to create a new one with a new set of people. Yet, all the places various tutorials tell me I should have a + button to add one doesn't show that option. Is that information not accurate anymore?


author: Brant Schroeder
body: [@Allison Blank](/t5/user/viewprofilepage/user-id/4426722) Welcome to the Atlassian Community

You can have as many workspaces as you like. On the free plan, you are also limited to 10 total boards. <https://trello.com/pricing>

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146484iC22A7851FD4B975B/image-size/large?v=v2&px=999 "Capture.PNG")

comments: author: Michael Pryor
body: No that's not quite right.   

A free workspace is limited to 10 boards.   
A business class workspace can have unlimited boards.   

There are no limits to number of workspaces.


author: Allison Blank
body: So it sound like this means 10 total boards across all Workspaces. Is that correct? If so, will those of us who've been with Trello for more years than I can remember be grandfathered in to keep our existing boards? If. It, what happens to the boards over 10? Do they automatically disappear?


author: Michael Pryor
body: Hi Allison,

No it doesn't mean that.

The limit applies to each workspace. If you have more than 10 boards in a workspace and you have Business Class or a Business class trial for that workspace, the extra boards will be closed. (They can be reopened but you may have to close other boards to get to the limit.)

You could still have 3 free workspaces say with 10 boards in each though.   

To clarify:

1. A paid workspace can have unlimited boards in it.   
2. A free workspace can only have 10 open boards in it (any boards over 10 would be closed)

3. There is no limit to the number of workspaces you can create or join.


author: Allison Blank
body: Oh perfect! And thank you for the very clear answer :) 10 boards on EACH workspace! The "10 total" phrasing I'd seen was confusing me.
Card not found
Asked by Maxi Klein:

Hello everyone,

for me and some of my colleagues Trello is not working atm.

We cannot access the shared and also not our personal ones where we saved all our projects.

Also checked the closed board section, but nothing in here.

Could you please help, so we get back our data asap?

Thanks so much!

Kind regards,

Maxi![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146458i822DBFC72D4415B5/image-size/large?v=v2&px=999 "trello.PNG")![trello2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/146459i2C5B6F1C56929F3F/image-size/large?v=v2&px=999 "trello2.PNG")


Answers:
author: Michael Pryor
body: I suspect you may be logged in under a different account that used to have access or the board owner removed access.   

Contact support with the board url and they can investigate if you can't figure it out. <HTTPS://Trello.com/contact>


author: Maxi Klein
body: Hello, thanks a lot for your reply. Unfortunately no - we only have 1 account, that's why it is so strange. so we will add the contact support thank you!
I cannot view videos on my board or click on cards
Asked by Nancy Cooper:

Hi there!

I am new to Trello.

My team lead has created a to do list for me on our team board. However, it does not display the video or to do. It only says there are 3 cards. However, nothing is displayed and I cannot click on any links or cards to view what is posted.

I downloaded the free business 14 day trial and would like to end it. I'm not sure if that's causing my problem.

I need this fixed to move forward.

Please HELP!


Answers:
author: Iain Dooley
body: [@Nancy Cooper](/t5/user/viewprofilepage/user-id/4426683) It sounds like you have inadvertently added a filter/search to the board. Look for a little "x" in the top right where it says "search results" in green, or hit the "x" key on your keyboard.


author: Brant Schroeder
body: [@Nancy Cooper](/t5/user/viewprofilepage/user-id/4426683) - Welcome to the community

* Have you tried a different browser to see if that makes a difference?
* You might also try clearing your browser's cache?
14 DAY TRIAL WITH TRELLOW BUSINESS CLASS - CAN I ADD AND OR REMOVE TEAM MEMBERS DURRING THIS TRIAL
Asked by Mark:

WOULD LIKE TO START AT 14 DAY TRIAL WITH TRELLOW BUSINESS CLASS. I WILL BE SETTING UP A TEST BOARD BUT WANT TO ADD MORE TEAM MEMBERS ONCE I GET THINGS SET UP BETTER. CAN I ADD AND OR REMOVE TEAM MEMBERS DURRING THIS TRIAL PERIOD?


Answers:
author: Nic Brough -Adaptavist-
body: Please, STOP SHOUTING, it's hard to read and some people find it very rude.

Yes, you can add and remove people during the trial period. Just make sure you have the right number at the end of the trial so you can anticipate the bill if you do decide to take your trial to production.

comments: author: Mark
body: Well Excuse Me!!! I've been a Mechanical engineer for over 40 years and for the most part we work in caps. There are times when I forget to turn off that feature and don't want to go back and retype. I suggest people read the context of what has been written before making a judgment call. How is something in caps. hard to read? Please......


author: Nic Brough -Adaptavist-
body: Just something I've been told by my friends with learning difficulties, eyesight problems (I worked for the RNIB breifly), dyslexia and, for myself, I can't speed-read them. It really does come across as people shouting at you, and most humans turn off or stop listening when they run into it.

The two mech engs in my family never work in capitals, and I'm an electronic engineer by training, where, for clarity and ease of reading I was also told never to write like that.
Best way to create a private board for large team??
Asked by Kristen McDougal:

Hello! I have a team of about 20,000 that I want to have access to a board (but cannot edit). I do not want to have to add them all as members, and I don't want it public for anyone to access. What is the best way to go about this? I have a team website (squarespace) with member only pages (memberspace) and happy to integrate that if that's helpful or otherwise I can add a link to our board. I would love to know any ideas for best password protecting or making the board private but accessible to the large team. Thanks!!


Answers:
author: Michael Pryor
body: If you click the invite button at the top of a board, there is a link you can share with them so they can join themselves.

comments: author: Iain Dooley
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) If they join they'll have full access to the board though, she doesn't want them to be able to edit it ...


author: Michael Pryor
body: Oh. I don't know how to do that.


author: Iain Dooley
body: [@Kristen McDougal](/t5/user/viewprofilepage/user-id/4426435) The only way that I know of allowing people to look at a board without them being a member of the board is to have them as a member of a workspace. From there you can create a board that is workspace visible, and control permissions for non-members, for example you can allow voting and commenting but not editing.

I don't think there's a published limit on the number of workspace members you can have, so you may well be able to create a workspace with 20,000 members. If you don't need more than 10 boards in that workspace, you won't have to pay for 20,000 team members, however they will all need a Trello account.

There's nothing in Trello (yet) that allows you to share a board by link in the same way as you can with Dropbox or Drive.
Stop members from being added to a card
Asked by Sara Davis:

I've set up Butler so that when I send an email to a specific board, a checklist and certain labels are added. Ever since I enabled this, I'm seeing that myself and the board owner are added as members to each card, which I don't want. I can't see that there's a Butler action enabled for this - how do I stop this?


Answers:
author: Sara Davis
body: I was seeing people added to a card before I added due dates. I added in an automation that takes the people off the cards, so that's solved it, I'm just curious as to what's triggering people being added. Ah, well, at least it's not happening anymore.


author: Iain Dooley
body: [@Sara Davis](/t5/user/viewprofilepage/user-id/4426436) in the card's activity feed, which user is adding the members to the card?

comments: author: Sara Davis
body: It's saying I did but that definitely isn't part of the automation that I created.


author: Michael Pryor
body: Are you setting a due date in the automation?


author: Sara Davis
body: I am


author: Michael Pryor
body: I think when you set a due date it automatically adds you to the card.


Tags: user
My account was suspended without reason
Asked by ???:

my account was suspended without any reason and any notification.

I emailed to service center but still no one answer or help me to solve problems.

if Trello has any customer service team to solve my issue????


Answers:
author: Nic Brough -Adaptavist-
body: There are a number of reasons an account might get killed off, but there's also more than one type of account you may be talking about, and different types of suspension for different reasons.

You've said Trello, so it's likely to be an Atlassian account, but we'll need to know if it is. (How do you log into Trello - is it via the account you are using here to post your question? Or is it another account?)

I would want to go to my.atlassian.com and see what the state of the suspended account is, then contact <https://trello.com/contact> with the details. They may not be horrendously fast to respond, but that's the only way you are guaranteed to get a response.
Triggers and Checklist Automation Question.
Asked by Mads Kristensen:

Hello all.

I'm looking to automatically move cards to another list when all checklists are marked, manually, as completed. I have looked and looked around online and can't seem to find if this is a feature. Or perhaps if there is an easier option. We are a multi-board operation and I reckon that this will, significantly, improve the overall handle of Trello. Can anyone help me out?

I appreciate all the help I can get!

Thank you.


Answers:
author: Iain Dooley
body: [@Mads Kristensen](/t5/user/viewprofilepage/user-id/4425942) you can use this Trigger in Butler:

![2021-06-07 at 9.25 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/146387i7B48E37645B31E13/image-size/large?v=v2&px=999 "2021-06-07 at 9.25 pm.png")


author: Mads Kristensen
body: I see.

Thank you Iain!


Tags: automation

butler

checklist
?? ???????? ??????
Asked by Vera Sinitsyna:

?????? ????!

?? ?????????? ???????? ?????? ???????. ?????, ??? ?????????? ?????????, ??? ??? ????????? ?????? ?? ????????.


Answers:
author: Laura Holton _ACE Rotterdam_
body: ?????? [@Vera Sinitsyna](/t5/user/viewprofilepage/user-id/4425842) ?

????? ?????????? ? ??????????! ????????, ??? ? ??? ???????? ? ????????? ???????? Trello. ? ?? ???????????? ???????? ????????? ?? ??????? ????????? Trello, ?? ?????? ?????? ?????? ? ?????? ????????? ????? \>\> <https://trello.com/en-GB/contact#/>

???????, ??? ???????, ?? ???? ? ??? ???? ?????? ???????, ?????? ????? ??? ????? ?

????? ??????????,

????? (Laura)
Colouring/shading of cards when in weekly mode with card not open
Asked by Shane:

Hi everyone,

Is there a way that we can colour/shade the background of the card so when viewing in weekly calendar mode the colours can be seen?

I know that that you can create a cover in different colours but that isn't visible on cards until you click and open the card.

Basically after the same thing but to be able too view it weekly calendar mode.

Thanks.


Answers:
author: Lara
body: Hi Shane,

Thanks for reaching out!

Right now, card covers won't appear in the Calendar view. That said, I understand how this could be helpful, so I've flagged this as a feature request with the product team.

As a possible workaround, you could add [labels](https://help.trello.com/article/797-adding-labels-to-cards) to your cards, which will show in Calendar view.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5ff73fd2bb5c6f7434e0ebde/file-cvVIrxtVBa.png)

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Shane
body: Thanks Lara.

We currently have all the labels in use.

Would also be helpful if there were more colours/labels able to be used
Trello Boards are not visible
Asked by Olivier Herrmann:

Dear Community

Several of my boards are not visible. I always got the message "board not found".

May I kindly ask you to give me some tipps \& tricks.

I am also available for a short remote session to make it a little bit easier and faster.

Thanks a lot advance and best regards

Olivier (Herrmann)


Answers:
author: Iain Dooley
body: [@Olivier Herrmann](/t5/user/viewprofilepage/user-id/4425712) Can you see them in your closed boards list?

<https://help.trello.com/article/781-reopening-a-closed-board>

comments: author: Michael Pryor
body: The message would be different (not board not found I think).

My guess is either a) logged in under different account without realizing it, or b) board owner accidentally removed you from the board.


author: Olivier Herrmann
body: Dear Michael

Thanks a lot for your assistance. In the meanwhile I could solve it with one of my colleagues.

Best regards

Olivier


author: Olivier Herrmann
body: Dear Iain

Thanks for your support as well. No, they were not visible on the closed board list.

Best regards

Olivier


author: Pedro Silva
body: Hi [@Olivier Herrmann](/t5/user/viewprofilepage/user-id/4425712)

Can you reach out to the board admin?

[Changing the visibility of a board to public, private, or Workspace - Trello Help](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace)

If that?s not possible you may try the

[Contact Support (trello.com)](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)

comments: author: Olivier Herrmann
body: Dear Pedro

Thanks a lot for your assistance. In the meanwhile I could solve it with one of my colleagues.

Best regards

Olivier
I need to create a report to show any card with a particular label
Asked by Jan:

Creating a report daily to show cards with a certain label so they can be followed up by team.

Have had no previous success creating reports so any suggestions would be helpful.

We use codes for each card i.e. customer initial then work type I need to get the work type in a report


Answers:
author: Sami Linnanvuo _Screenful_
body: [@Jan](/t5/user/viewprofilepage/user-id/4057508) if a third party Power-Up is an option, take a look at the [Reports by Screenful](https://trello.com/power-ups/5ee35178e3c7ec205df09613/reports-by-screenful) Power-Up, which makes it easy to create such a report and schedule it to be sent daily at the specified time to the selected individuals.  

Here are some guides for working with reports:

* [Creating reports](https://screenful.com/guide/creating-reports)
* [Scheduling and sharing reports](https://screenful.com/guide/scheduling-and-sharing-reports)

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/147100iF47B0E344F650E7E/image-size/large?v=v2&px=999 "1.png")

Happy to show a demo over a zoom call. Just send me a private message to book a slot!  

comments: author: Jan
body: Thanks I will take a look


author: Iain Dooley
body: [@Jan](/t5/user/viewprofilepage/user-id/4057508) you can use the new timeline view and break down by label:

<https://help.trello.com/article/1246-timeline-view>

comments: author: Jan
body: Thanks would be great if the cards used dates.

Also looked at Dashboard which appeared hopeful but you can't drill down there.
Syncing Trello Boards across devices and users
Asked by Maxine Smith:

Please help, I seem to be having trouble syncing my trello boards so they can be seen across devices (iPhone and Computer) and for both users allowed to access that specific board. How can I sync or update boards so they can be seen across devices and for all users? I am unable to see info that has been updated on the computer, on my phone


Answers:
author: Cody C.
body: This should happen automatically, so my best bet is that you may not be logged in to the same account on your phone and your computer. Try checking the username of the account by clicking the Account button on your phone. On your computer, go to <https://trello.com/my/profile> and check to be sure it's the same username. Your username will begin with an @ symbol.

We don't discuss personal details on the community boards, so if you're still having trouble, please get in touch with us through <https://trello.com/contact> and we can help take a closer look!
automatic payment
Asked by ????? ??????:

4.06.2021 in 18:17 money was automatically paid from my card-$239.98 to

TRELLO.COM, ATLASSIAN. Can you explain this information?


Answers:
author: Nic Brough -Adaptavist-
body: This means you have signed up for a Trello account and used it at a level that you need to pay for (i.e. not free). The payment you've made here is the bill for your usage.

Go to trello admin to see what your account says and how you've used it

comments: author: ????? ??????
body: Please tell me where i can do this and how to cancel your subscription? I need to see exactly where my card is tied


author: Nic Brough -Adaptavist-
body: Log into trello.com with the account that owns it, then go to the list of workspaces (it's the second section on the page you get after hitting the "home" button, second in at the top left)

This lists all the workspaces your account has access to, and on the right hand side indicates what level each one is at (most of mine just have "upgrade" as they're free, but the button on the paid one takes us to bulling details which explain why we're paying)


author: ????? ??????
body: Tell me from which account was the subscription, if at all?


author: Nic Brough -Adaptavist-
body: We have no way of knowing, we're not support, just people here to talk about Atlassian. You might want to try <https://trello.com/contact> if you don't know who owns your site.
restore workspace
Asked by Nguy?n Ph?c ??c:

I have a big trouble. I had been deleted a workspace, because, we have some excess board. Now, i lose big data. How can i do to restore this workspace?

Please help me. Thanks so much.


Answers:
author: Cody C.
body: Deleting a workspace wouldn't delete the boards that it contains, so those boards should still be available! For now, you can find them in your "Personal boards" section, if you were a member. If you were not a member, you'll need to identify who the original admin of those boards was in order to request to be re-invited.

We don't discuss personal details here in the community, so I think your best bet would bet to get in touch with us through our contact form and we can help troubleshoot further to find those boards: <https://trello.com/contact>
??
Asked by ? ??:

???????????????????

????????????????????????????????????????

???????????????????????????????????????????

????????????

??????????????????????

???????????


Answers:
author: Iain Dooley
body: [@????](/t5/user/viewprofilepage/user-id/4425176) If this is a command you have created using Butler, then you can open the usage log to see if there was some error when it ran:

<https://help.trello.com/article/1150-opening-the-butler-usage-log>
How to create a workspace with no type and no description
Asked by Dennis D:

We are forced to create workspaces. It provides no benefit to me. I've had to read a bit to figure what this is - just a new name for "team".

When I go to create a workspace - it REQUIRES a type. None of the drop down choices thank you. It seems to also REQUIRE a description. A bunch of hoopla for something I don't want, don't use, don't need.

Can I just create "workspace" so the Atlassian engineers are happy and still use it as before? There's is NOTHING offered by this feature. i don't need a type - I know my database. I don't need a description - I know what it is.


Answers:
author: Iain Dooley
body: [@Dennis D](/t5/user/viewprofilepage/user-id/4425135) the type of workspace you choose only changes what example templates appear at the top when you first create it, which is used to help people get started.

So just pick "Operations" and enter your description as "For British eyes only" and you're done.
Search on multiple Labels
Asked by Rudy Desmet:

What is the difference between \[in the general Search bar\]:

**labelText:Label1 AND labelText:Label2**

and

**labelText:"Label1 AND Label2"**

The answers I get in my spaces are slightly different


Answers:
author: Andy Gladstone
body: [@Rudy Desmet](/t5/user/viewprofilepage/user-id/5030166) Welcome to the Atlassian Community. Can you post a screenshot or elaborate on what you are seeing in the search bar so the community can assist?

comments: author: Rudy Desmet
body: The standard syntax to use in order to do selections on multiple labels in the Search-bar is :  
**labelText:Label1 AND labelText:Label2**   
In my search to find an easier way to combine selections on multiple labels, I noticed that  
**labelText:"Label1 AND Label2"**   
also works.

As the volume of documents is high, and the number of labels to combine is often 4-5, I can not ask my users to continuously use the first type of rule.

The second would do.

But I noticed a slight difference.

By testing these search options I have following questions:

1. Concerning the search on an individual Label:  
   What is the difference in using "labelText:Label1" in the standard search field and searching for "Label1" in the Search Filter "Label"?  
   Searching on "home" with the first syntax gave me 38 results, with the second I've got 31 results. With the first, it also gives results containing "home" in a part of the document label (in this case documents containing the label "content-home-page".  
   Searching on "claims" (with an 's' at the end) with the first syntax gave me 35 results, with the second I've got 34 results. With the first, it also gives a result containing "claim" as a label (without the 's' at the end).  
   Any reason why?

Concerning a search on multiple Labels:  
Is "**labelText:"Label1 AND Label2"** a correct alternative for "**labelText:Label1 AND labelText:Label2"**? Or is there a difference also?


Tags: label

questions-for-confluence

search
Jupyter notebook plugin
Asked by Haroon Habibi:

Would it be possible to install the Jupyter notebook plugin to import notebooks from bitbucket to confluence?


Answers:
author: Srinatha T
body: Hi [@Haroon Habibi](/t5/user/viewprofilepage/user-id/4970697) ,

Welcome to Atlassian community.

I have never used this. But I just checked the plugin docs and looks like it does support it.

You might want to go through below page.

* [Embed+Jupyter+Notebook+from+private+Bitbucket+repository](https://bitwelt.atlassian.net/wiki/spaces/bit/pages/384204801/Embed+Jupyter+Notebook+from+private+Bitbucket+repository)

I hope above info helps. Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server