youngmon/atlassian-qna huggingface dataset:
Restrict Usermanagement for Space Admins
Asked by Patrick Alexander:

Hi There,

does anyone know a way to restrict space admins to not edit the permissions and users in a space?

Some features that a space admin can confirm are important for us. The Problem is, that a space admin can invite any user or group of the instance in the space. That could be a data protection risk for us.

Thank you

Patrick


Answers:
author: Max Foerster - K15t
body: Hi Patrick,

You can't have one without the other. What are the actions you need them to perform that you can't live without and they need the space admin privileges for?

But honestly, if you have that many trust issues in your users that they could grant access to information that is sensitive, you should either be more careful in the choice of the user for that role or educate your users better. Confluence permissions have always been the way they are now, so I feel like many other teams and companies have been able to mitigate the issue. Do you also fear this issue from your product admins that could easily grant themselves space admin permissions for any space in Confluence and then grant others access to it?

Best, Max


Tags: cloud

confluence-cloud
Restore personal space
Asked by Konstantin Zhabko:

Hello.

In my Confluence Cloud personal space was removed by wrong.

How to restore it?

I made a backup in advance (not export space, backup of all Confluence data) This file has a 6Gb size in zip format. So How to import just one space, not all of the data?


Answers:
author: Jack Brickey
body: You cannot restore a single space. It is all or nothing. Also, (obvious?) if any changes were made since the last backup then they would be lost once the restore was done. Cloud restore needs a lot of work IMO. There are a number of open tickets to improve it, but unclear what the roadmap looks like in this regard.


author: Maria Korolenko
body: Hello [@Konstantin Zhabko](/t5/user/viewprofilepage/user-id/3385940)

Unfortunately, backing up and restoring the company level data falls under personal responsibility of the company, user.

In this post by the Atlassian team "[How to recover Confluence data if content is deleted and what backups Atlassian are responsible for](https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/How-to-recover-Confluence-data-if-content-is-deleted-and-what/ba-p/2253707)." they recommend using third-party applications like Rewind.

Rewind provides automated backups and restores for [Confluence](https://rewind.com/products/backups/confluence/), [Jira](https://rewind.com/products/backups/jira/), [Jira Service Management and Jira Work Management](https://rewind.com/products/backups/jira-service-management/). If you're using GitHub or Bitbucket, we're also covering it.

Depending on your needs, we are compliant with SOC2 and have audit-ready solution. If you are just exploring or you are from a small organization, we have a free plan as well.


Tags: cloud

confluence-cloud

recover

restore

space
How to export a page and its subpages into Word
Asked by R. Atori:

With the actual Confluence version, exportoring a page that has subpages into a Word document like shown below does not give the expected result. **The subpages are not exported**.

![export issue.png](/t5/image/serverpage/image-id/244708iBFB91C79D7B1D807/image-size/large?v=v2&px=999 "export issue.png")

When exporting, I do not have any opportunity to select what I want to export. Any help is welcomed.

I have a premium plan.


Answers:
author: Barnali Putatunda
body: Hi,  

Welcome to the community!  

You would need a 3rd party app for that. Confluence does not export child pages by default.  
You may check here: [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=export](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=export)

comments: author: R. Atori
body: Thank you for your feedback Barnali.

This is **vey and higly disappointing**. This is quite a basic feature that should be available by default. Or at least should be acheivable at no extra cost.

This means that one shall have a complete document in one signle page for allowing an export to third parties. Also very disapointing.

Also, when we started the Confluence trial with the Standard plan, I remember (I hope I don't mistake) that we had the option to have subpages taken into acount. Now we acquired a Premium plan for one year, this is not anymore possible. **Yes I am again disappointed**.


author: bernhard.stickler
body: I have the same problem and I exactly know that it was possible. When we clicked on Export to Word we got a popup window where we could choose wheather we wanted to include subpages or not.

The fact, that existing features disappear suddenly, is not only disappoiting, that's very bad money making.


Tags: cloud

confluence-cloud

export

word
Edit Button is loading / Cannot edit Pages / Site is not responding
Asked by Slavko Barac:

Hello,

currently we are running Atlassian Confluence Server 8.1.0.

The mentioned problem occures when we want to edit a page.

The edit button is loading infinitly. Then confluence opens the page after 2 minutes or it shows a error message with " Site is not responding" following with two options:

"Do you want to wait or leave this page?"

![Error message.png](/t5/image/serverpage/image-id/244690iE618AB50D7E59F17/image-size/large?v=v2&px=999 "Error message.png")

Same problem occures if want to save the recently opened file.

What we've done without success:

#CATALINA_OPTS="-Xms1024m -Xmx1024m

-\>

#CATALINA_OPTS="-Xms2048m -Xmx2048m


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Slavko Barac](/t5/user/viewprofilepage/user-id/5165737) ,

welcome to the Atlassian community!

It could be related to some issue on collaborative editing configuration. Try to disable it in order to verify that it is the issue (<https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>)

Hope this helps,

Fabio

comments: author: Slavko Barac
body: Thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) ,

the problem seems to be fixed.


author: Fabio Racobaldo _Herzum_
body: you're welcome [@Slavko Barac](/t5/user/viewprofilepage/user-id/5165737)


Tags: confluence-server

edit

server
Allow access to documentation to particular users
Asked by Filippo Abbondanza:

Hi!

We have migrated documentation from a previous tool to Confluence, and we know want to share the documentation with users. The current problem we are facing is that we would like to avoid inviting every single user to Confluence as this will take time and we won't know if people can successfully access the documentation. We would like to avoid making the page public since we have many product features that we don't want to expose publicly yet. Is it possible to:

* Make certain spaces read-only for a "subset of anonymous" people (eg. everyone with a certain email domain) ?

If not, is there any other way to avoid a lengthy process to invite any user?


Answers:
author: Matt Reiner [K15t]
body: Hi [@Filippo Abbondanza](/t5/user/viewprofilepage/user-id/4890870), while you can't restrict content for anonymous users, my team's app Scroll Viewport might help. With it, you can publish one or more spaces as a help center site. You can enable authenticated access to require people log in using a SAML provider or using unique tokens you share with your users.

<https://help-cloud.k15t.com/scroll-viewport/set-up-authenticated-access>

Let me know if this helps!


Tags: cloud

confluence-cloud

documentation

invite
Recovery link never arrives
Asked by Fony Wong:

Hi,

The user \<fonywong@cargofe.com\> would like to login / create a new account.

While create a new account - it pops up is an existing account already

While try to login - with reset password link, her email account did not receive any related email.

Also check with mail audit logs and confirm no email from Confluence or Atlassian ever arrives on server at all. Can you please take a look and assist ?

Thanks


Answers:
author: Brant Schroeder
body: [@Fony Wong](/t5/user/viewprofilepage/user-id/5165490) Welcome to the Atlassian community

My guess is that your company manages the accounts. If you login to Atlassian using a company managed account you will need to work with your IT team to get your password changed. If that is not the case I can help escalate this to Atlassian.

comments: author: Fony Wong
body: Thanks Brant, I found that is funny, I can access and auto login to Jira using Edge but not Chrome.

But still as long as it able to access then is fine :\>

Thanks Brant


Tags: cloud

confluence-cloud

jira
Links issue
Asked by Mike Lehmann:

I am trying to create a link to a Windows10 Settings tool like **ms-settings:**

But it won't accept anything in the link dialogue thats not a standard web2 URL or a link to another Confluence doc

Is there a way to add links for other types of objects?

Thanks


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Mike Lehmann](/t5/user/viewprofilepage/user-id/4565331)

Can you be more specific as to where you trying to add this?

comments: author: Mike Lehmann
body: I am trying to insert a link into a document, any document, it doesn't matter which.

The issue is that the link funtion will only accept a url like "<https://cheeze.com>" or a link to another existing Confluence doc. I want to use somethign other than these things in this specific link, specifically, a Windows10 settings shortcut like "**ms-settings:**" and it does not allow this, it wont take this input.

I found articles talking about this and clearing formatting in links but it was like 12 pages of stuff that I found difficult to consume

As shown, if I try to make any word or phrase into a link, I cannot save this dialogue  

![2023-03-10_8-25-06.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/244840i9ADBE9FB6FA0116C/image-size/large?v=v2&px=999 "2023-03-10_8-25-06.jpg")


Tags: cloud

confluence-cloud
space export error
Asked by ???:

?? ?????? ????? ???? ?? ?????.

???? ?? ????? export ?? ???? ???? ?? ????.

?? export ??? ???? ??? ?????.

?? ??? ?????. ![???? ??.jpg](/t5/image/serverpage/image-id/244626i6156D70B676E6BFD/image-size/large?v=v2&px=999 "???? ??.jpg")


Answers:
author: ???
body: We manually backed them up and we don't use them anymore.


author: Brant Schroeder
body: [@???](/t5/user/viewprofilepage/user-id/5160158) Welcome to the Atlassian community

Can you share the error with me you are seeing in the screenshot so I can translate it?


Tags: cloud

confluence-cloud
Status macro
Asked by sandeepayyar19:

Hi,

I am adding tags to a table and found status macro to be very useful. However there are only 5 of those. How can I add more than 5 status macros or create them.


Answers:
author: Anastasia Bek _Stiltsoft_
body: Hello Community,

Thank you for mentioning [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=stiltsoft&utm_medium=blog&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=status_macro) app

With our app you can create interactive, structured \& aesthetically pleasing Confluence pages in many diverse ways. And it is available for both DC and Cloud. Handy Status allows you to:

* [Create](https://docs.stiltsoft.com/hmfc/cloud/handy-status/before-you-start) unlimited customized status sets
* Switch statuses without page edits
* [Connect](https://docs.stiltsoft.com/hmfc/cloud/handy-status/how-to-use-handy-status) statuses to page labels for quick search
* Ensure status consistency
* Quickly [update](https://docs.stiltsoft.com/hmfc/cloud/handy-status/tips-on-handy-status) the Page Properties Reports
* and more

Please see the examples below for both hosting types for reference:

![Handy Status Cloud.png](https://community.atlassian.com/t5/image/serverpage/image-id/244744iC84562118E6F7229/image-size/large?v=v2&px=999 "Handy Status Cloud.png")

![Handy Status DC.png](https://community.atlassian.com/t5/image/serverpage/image-id/244746iCAB54FF276446EA8/image-size/large?v=v2&px=999 "Handy Status DC.png")

We have a [blog post](https://stiltsoft.com/blog/confluence-tips-and-tricks-using-interactive-statuses/) covering this and other Confluence tips and tricks with statuses and [this blog post](https://stiltsoft.com/blog/best-practices-for-status-management-in-confluence/) on best practices for Status management in Confluence. Maybe they can serve your needs and use cases as well.

You can try the [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=stiltsoft&utm_medium=blog&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=status_macro)app on the Atlassian Marketplace for free to see if it works for you. [Our support](https://stiltsoft.customercase.com/forums/support-requests/ideas/create?category=Handy%20Macros%20for%20Confluence) is always happy to assist with any concerns.

Have a good day!

Kind regards,

Anastasia


author: Alex Koxaras _Relational_
body: Hi [@sandeepayyar19](/t5/user/viewprofilepage/user-id/5165446) and welcome to the community,

These colors are standard for the Status macros. You can't add more to this selection. If you are on DC you can try this app [https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?hosting=datacenter&tab=overview) which offers a status macro with more colors.
Need information on how to get 1099
Asked by Antonio Powell:

Having problems getting my 1099 for my company


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Most of us do not know what a "1099" is. I think you need to ask your company for it, not a community of Atlassian geeks.


Tags: cloud

confluence-cloud
Backup with API Key - Options to avoid user requirement for backup
Asked by Darragh O'Shaughnessy:

I have federated Confluence for SSO with AzureAD. I also wish to automate backups of confluence so I need an API key. This seems to need be attached to a user account which means it looks like I need to maintain a user in AzureAD now just to attach this API key the the corresponding profile in Confluence. This is a waste of an AzureAD license in my opinion.  

Is there any other way to run the automated backups i.e. an AzureAD app registration or the like?


Answers:
author: Andrew Kowal
body: If your root use-case is backing up Confluence, this is something that apps like Rewind can do easily without the need for AzureAD complexities (and for small enough setups at no cost). Can you say more about the backup need you're trying to meet and what solutions you've considered? Is Azure storage part of your requirements?  

You might also want to check out [this article from the Atlassian team](https://community.atlassian.com/t5/Confluence-Cloud-Admins-articles/How-to-recover-Confluence-data-if-content-is-deleted-and-what/ba-p/2253707) and [Rewind Backups for Confluence](https://marketplace.atlassian.com/apps/1228099/rewind-backups-for-confluence?hosting=cloud&tab=overview)'s marketplace page.


Tags: cloud

confluence-cloud
Can I copy a page in Confluence without carrying over default formatting?
Asked by Diane Reid:

I created a simple page on Confluence and set it up to skip all the numbered heading options (bc I find them quite annoying :)

When I copy the page, the default formatting comes back - all of the headings are numbered again! See below - the image on the left is the page I created, the image on the right is the copy - all the headings are back. WHY?! I didn't see a way to block this from happening on copy - any insight would be most appreciated, ty!  

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/244594i2EAF998B0B5F1D48/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/244596i369C3FFCA61CCD20/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Sharon Halpin
body: Hello [@Diane Reid](/t5/user/viewprofilepage/user-id/5165320) How about leaving spaces in-between the 1 . 1 or dashes 1-1?

Confluence probably assumed, wrongly, that you are doing a numbered list and is trying \[?\] to be helpful.

This is only a guess ...

comments: author: Diane Reid
body: Thanks for the suggestion, Sharon! I'll give this a try :)


Tags: confluence-cloud

server
Revert to legacy editor - Confluence pages
Asked by S?rgio Paulino:

Does anybody know how to revert to legacy editor on confluence pages?

as by mistake I've converted to the new editor, messed everything up and now I cannot revert, even though I haven't saved or publish the page.


Answers:
author: S?rgio Paulino
body: thank you. indeed I manage to get there after many try\&errors... Confluence needs to improve SOOOOOO much in terms of UI and UX.


author: Laura Campbell _Seibert Media_
body: Hi [@S?rgio Paulino](/t5/user/viewprofilepage/user-id/5165283) Did you convert a specific page? I know I've had problems when the page contained macros or sometimes attachments, and if the conversion process is not successful, I go into the page history and restore the version just before the conversion.

In the page history, converting a page will show up as a new version (even though you didn't click on publish), and by restoring a previous version it goes back to the old editor.


author: Summer Hogan
body: Hi [@S?rgio Paulino](/t5/user/viewprofilepage/user-id/5165283) - this question was answered on the community here: <https://community.atlassian.com/t5/Confluence-questions/How-to-revert-to-legacy-editor/qaq-p/1363698> and here: <https://community.atlassian.com/t5/Confluence-questions/Switch-back-to-Legacy-Editor/qaq-p/1616280>. It looks like a support ticket will resolve your issue. I hope this helps, otherwise please let me know.


Tags: cloud

confluence-cloud
How do I generate a Clustered Stacked bar chart in Confluence?
Asked by sridhar vaidyanathan:

I would like to be able to generate a chart like this in Confluence:

<br />

<https://www.statology.org/clustered-stacked-bar-chart-excel/>

How can I do that?


Answers:
author: Matt Reiner [K15t]
body: Hi [@sridhar vaidyanathan](/t5/user/viewprofilepage/user-id/5137415), unfortunately, this type of chart isn't supported in Confluence. You can check out my team's [video to see the possible chart types you can create.](https://youtu.be/QWo7PFQWCmc)

For this type of chart, you'll need to check out an advanced charts app on the Atlassian Marketplace.

comments: author: sridhar vaidyanathan
body: Thank you [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) . I will look at some advanced charting.


Tags: cloud

confluence-cloud
Space permission
Asked by prabinaranjanpatro:

Hi team,

Where to see/ find space tool option for giving delete permission to specific people in my team ?

As per guideline it must appear in the side bar but unfortunately no such option I can find . Please guide me .

Used **confluence page version: 7.13 latest**


Answers:
author: Dave Mathijs
body: I moved the topic to Confluence.


author: Kristin Lyons
body: This might be better off being posted in the Confluence section of the Atlassian Community, however - are you a Confluence administrator? If so, you should be able to go to Space Settings on the lefthand menu and then clicking Space Permissions. If you don't see that option on your screen you will need to consult your Confluence administrator.


Tags: off-topic
Maximum Element Depth limit (1000) exception in Confluence server
Asked by Peter Danko:

We are experiencing issue with "Maximum Element Depth limit" when trying to save page. Did somebody bump to the same issue?

Error from Confluence page: *There was an error processing the request*

**Log:**

*Caused by: javax.xml.stream.XMLStreamException: Maximum Element Depth limit (1000) Exceeded*

I tried to set this Java parameter but didn't work -\> **"com.ctc.wstx.maxEntityDepth"**

Thank you for any help,

Peter.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Peter Danko](/t5/user/viewprofilepage/user-id/3572539) ,

this is a bug <https://jira.atlassian.com/browse/CONFSERVER-81464>

it should be resolved as soon as possible.

Hope this helps,

Fabio

comments: author: Peter Danko
body: Thank you [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528). Mentioned bug has been created for "**Maximum entity expansion count limit"** , does the same bug covers also **"** **Maximum Element Depth limit"** system property?


author: Fabio Racobaldo _Herzum_
body: Hey [@Peter Danko](/t5/user/viewprofilepage/user-id/3572539) , I think that it is the same issue


author: Filip Jakub
body: Hello same issue in version 8.5.4 and 8.5.5 why is this issue is not fixed ? thanks for reply


Tags: confluence-server

server
Is there a way to edit the full text of a rule ?
Asked by Jess Mason:

Is there a way to edit the full text of a rule without having to delete half the rule?![Screen Shot 2022-04-12 at 1.03.26 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/192626i6CB581544E26C8B9/image-size/large?v=v2&px=999 "Screen Shot 2022-04-12 at 1.03.26 PM.png")


Answers:
author: Ops Bot
body: I don't believe there is any way to edit the rule full text anymore. I just tried on several of mine to experiment and I could not. You can manually change the text for customizable objects like list and/or label names in the edit screen without having to delete the entire trigger or action
Add a "Tomorrow" or a "Today" button to the calendar due date section
Asked by Aaron Garcia:

It'd be great if I could just quickly select specific time spans such as "tomorrow", "two days from now" "one week" instead of having to look at a calendar when selecting due dates for cards. Also, in general, if you're paging back and forth through the calendar it's helpful to be able to reset to "Today" with one click. Kind of dumb that that isn't included.


Answers:
author: Brittany Joiner
body: [@Aaron Garcia](/t5/user/viewprofilepage/user-id/4873733) welcome to the community! you could make card buttons that do this with Butler/Trello automation! Just go to ?utomation, then Card Buttons, and then set a due date action, like this.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/192611iD88CC0CEDB782B1A/image-size/large?v=v2&px=999 "image.png")

And then make another button that sets the due date in 7 days, and you'll have two buttons on your card that when you click it will set the due date to whichever button you clicked!