youngmon/atlassian-qna huggingface dataset:
Export to Word, the file does not match the format .DOC
Asked by Alexey Terekhov:

In the Confluence I can\`t export page to Word, but export to PDF - it's OK.  
(Use Ubuntu, Google Chrome 111.0.5563.64)  

the file does not match the format .DOC!  
file contents "topic".doc:

```
Date: Tue, 28 Mar 2023 10:38:20 +0000 (UTC)Message-ID: <2095895921.19.1679999900961@b4ecd2dbd949>Subject: Exported From ConfluenceMIME-Version: 1.0Content-Type: multipart/related; 	boundary="----=_Part_18_1865844692.1679999900960"------=_Part_18_1865844692.1679999900960Content-Type: text/html; charset=UTF-8Content-Transfer-Encoding: quoted-printableContent-Location: file:///C:/exported.html<html xmlns:o=3D'urn:schemas-microsoft-com:office:office'      xmlns:w=3D'urn:schemas-microsoft-com:office:word'      xmlns:v=3D'urn:schemas-microsoft-com:vml'      xmlns=3D'urn:w3-org-ns:HTML'><head>    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=">    <title>Incubator&amp;brooder Home</title>    <!--[if gte mso 9]>    <xml>
```

... skip...

```
</html>------=_Part_18_1865844692.1679999900960Content-Type: application/octet-streamContent-Transfer-Encoding: base64Content-Location: file:///C:/5d51e47a6cab37e77f2118dd4064c71d
```

```
3+2E5/jC8+05Izzu6GkY7IahtnLGOGGo8e82e0fB6I7J/wCzl9p8f46zp7fwczhNicwjmGpyezOP1P8Ac/E/0kNs/wBn8Q2/c4I6faHP4//Z------=_Part_18_1865844692.1679999900960--
```


Answers:
author: Dan Breyen
body: Hey [@Alexey Terekhov](/t5/user/viewprofilepage/user-id/5181544) welcome! I just tried this on my Cloud Confluence site and I'm able to export to a DOC file without any issues. I tried in Edge and Chrome.

I'm wondering if you can try in a different browser or workstation and see if you get the same results. Are there any other users that could try the same thing?

Is your Chrome up to date?

There is a bug if you're trying to open it in iOS <https://jira.atlassian.com/browse/CONFCLOUD-38237>


Tags: cloud

confluence-cloud
ConfiForms (3.3.2) Bug: Edit Controls
Asked by Elena Florie:

Hi [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) ,

with the ConfiForms version 3.3.2 I've encountered the following bugs:

1. On "Edit": $session.removeAttribute appears above the form.

![Screenshot 2023-03-28 115628.png](https://community.atlassian.com/t5/image/serverpage/image-id/248171i0E3F8246ED937DDB/image-size/large?v=v2&px=999 "Screenshot 2023-03-28 115628.png")

2. On "Save": The content of "Smart Multi-row" fields disappears visually in the form ("No entries available"). When I try to edit the form after the save, there are still no entries in edit mode. By reloading the page the content reappears.

Are both bugs already fixed in a newer version?


Answers:
author: Alex Medved _ConfiForms_
body: You need to update the plugin

We have fixed this unfortunate regression immediately


Tags: bug

confiforms

confluence-server

edit

server
Blog-Posts Macro Error?
Asked by Florian Doppelreiter:

Hi there,

Is there an acctual problem with the Blog-Post macro?

we get the following message:

Error rendering macro 'blog-posts' : java.lang.RuntimeException: Hystrix circuit short-circuited and is OPEN


Answers:
author: Florian Doppelreiter
body: This ![fehlermeldung_blogpost.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/249330i7950A038250E17DA/image-size/large?v=v2&px=999 "fehlermeldung_blogpost.jpg")

Since a few minutes wie have the following error message


author: JaanusS
body: Same here.

![jira_error.png](https://community.atlassian.com/t5/image/serverpage/image-id/248382i8352AF3D734E91C9/image-size/large?v=v2&px=999 "jira_error.png")


author: Egunsuren
body: I have the same issue!  

![2023-03-28 09_01_12-5. Kameleon - DECISIONS - CRM - Confluence.png](https://dela.service-now.com/ba375c6a9775e110ca62b8fce053af5e.iix)


Tags: cloud

confluence-cloud
Cannot find Directory option to navigate to Manage Accounts
Asked by Afhaz Ahmed:

Hi All,

Cannot find the "Directory" option to Navigate to "Manage Accounts".

Want to reactivate a user.

Thanks

Afhaz Ahmed


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Afhaz Ahmed](/t5/user/viewprofilepage/user-id/5181469) and welcome to the community,

If you don't have access to admin.atlassian.com, then you are not and org admin and you can't reactivate a user. In addition, "Managed Accounts" will be present only if you have verified your domain and claimed the accounts of the verified domain. Are the two previous statement valid for your case?


Tags: administration

cloud

confluence-cloud
Page Properties Report "Error while fetching page properties report data" - Unable to locate pages
Asked by Nicola Martin (she/her):

![pageproperror.png](/t5/image/serverpage/image-id/248151i7878E4A7B59C36AE/image-size/large?v=v2&px=999 "pageproperror.png")

Is anyone else seeing a Page Properties error which in the published page says

"Unable to locate pages for Page Properties Report..." The longer message states there is a java.langRuntimeException.

I could see the reports I was displaying yesterday, and nothing has changed on our end since then. The label it is mentioning has not been changed. All pages for the report type are using that label.

I would be very interested to know if anyone has seen an error like this? Thanks.


Answers:
author: Brant Schroeder
body: [@Nicola Martin (she/her)](/t5/user/viewprofilepage/user-id/3524074) Are you still having this issue?


Tags: cloud

confluence-cloud
'The target page is not valid' error message when trying to delete a page
Asked by Khloe Salmon:

Hi all

I wondered if anyone has come across this error message, and how to get around it!

I'm trying to delete a page but when I do I get this error message - any ideas?

![Screenshot 2023-03-28 091835.png](/t5/image/serverpage/image-id/248138i9577631CDC010482/image-size/large?v=v2&px=999 "Screenshot 2023-03-28 091835.png")

Many thanks

Khloe


Answers:
author: Khloe Salmon
body: Thank you again for the suggestion, however it unfortunately didn't work.

Any other suggestions?

Many thanks

Khloe

comments: author: Sushant Verma
body: [@Khloe Salmon](/t5/user/viewprofilepage/user-id/4479810) Could you please check with other user also as they are also facing the same issue or only with you? Do you have the delete permissions?  

And when you click on Delete it will move to trash or you are getting same error?  

Regards,  
Sushant Verma


author: Khloe Salmon
body: Thanks for this!

I have admin / delete permissions, but your comment did prompt me to check how other colleagues could see the page.

I have a non-admin account and had created the page under that, but not published so it was in my drafts. I was able to delete it when logged into that account.

Thanks for your help :)


author: Sushant Verma
body: [@Khloe Salmon](/t5/user/viewprofilepage/user-id/4479810) Glad to know it works :)  

Regards,  
Sushant Verma


author: Sushant Verma
body: Hi [@Khloe Salmon](/t5/user/viewprofilepage/user-id/4479810)   

Welcome to the community!  

This is due to the indexing of the content is outdated. While the page was actually deleted, it was still included in the index cache.  

Follow the steps of [Content Index Administration](https://confluence.atlassian.com/conf62/content-index-administration-902075089.html) to rebuild the search index.  

Hope it will help!  

Regards,  
Sushant Verma

comments: author: Khloe Salmon
body: Thank you! I'll ask our administrator to try this!

Many thanks

Khloe


Tags: confluence-server

server
How to migrate our site to a German (or any EU) server?
Asked by Melih R. ?al?ko?lu:

The General Data Protection Regulation (GDPR) of the EU, stipulates strict rules regarding cross-border data transfers.  
Our site ([https://gascaerasmus.atlassian.net)](https://gascaerasmus.atlassian.net/wiki/plugins/servlet/ondemandbackupmanager/admin) is our knowledge base for a EU project that currently we are carrying out and we are using Confluence extensively for all our project activities.   
EU Commission just send an official letter to all Erasmus + project partners about data privacy and informed us that we are SUB-PROCESSORS and we can not once again transfer our data to a sub-processor without permission of the Commission.   
Atlassian is a multinational service and has its servers all around the world. Which makes things complicated regarding cross-border data transfers.   
My question is, if it is possible to migrate our site to a German (or any other EU Country) server and be sure that it is not duplicated or backed up on other servers which are out of the EU?  
Regards


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Melih R. ?al?ko?lu](/t5/user/viewprofilepage/user-id/2831518) ,

The picture here is pretty mixed, so let me elaborate a bit.

First: Yes, there is a [data residency](https://www.atlassian.com/software/data-residency) option for Confluence Cloud, which allows you to pin your data to a specific region. Currently that's US, EU, Germany, and Australia.

However, not all data can be pinned to a specific region. You can find a list of what's in-scope and what's not on this page: <https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/>

And finally, to make matters a bit more complicated, there is also the topic of Marketplace apps. If you use any apps from the Marketplace, you will also need to check with the vendor of every app whether the app supports data-residency and, if so, which data is in-scope for that particular app.

Hope that helps,  
Oliver

comments: author: Melih R. ?al?ko?lu
body: Thank you for the immediate information.   
I checked and from what I read, to migrate to an EU server the account should be at least on standart tier and not on free tier.   
Is that correct?

Melih


author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Melih R. ?al?ko?lu](/t5/user/viewprofilepage/user-id/2831518) ,

Yes, as far as I am aware, you'll need to be at least on the standard tier (ie paid) to be able to use the data-residency features.

Best regards,

Oliver


Tags: cloud

confluence-cloud
Error rendering macro 'content-report-table' : Invalid search
Asked by Izaak van Niekerk:

I am seeing this error on our Confluence How-to articles main page without there being any changes to the page.

<br />

It's not listing all of the How-to articles anymore.


Answers:
author: Anil Jassi
body: Saw the exact same, although now seems to be recovering. Contents by Label macros was also broken but now seems to be ok.

comments: author: Izaak van Niekerk
body: I see our page has also been fixed.


author: Revooh 255
body: This same exact thing happened to me this morning, is it a glitch?

will it just work itself out?

Patti


Tags: cloud

confluence-cloud
Unable to Export chinese Confluence page to PDF, using Microsoft Edge
Asked by kiki:

when use Microsoft Edge, Export a single Confluence page to PDF is available?but the **chinese content** cannot be exported.

the chrome explorer is ok?

using SourceHanSansCN-Regular.ttf


Answers:
author: Vronik
body: I don't know if you have solved your problem, but take a look at this

<https://jira.atlassian.com/browse/CONFSERVER-35562>


Tags: cloud

confluence-cloud

ms-edge
cOULD YOU PLEASE HELP ME RECOVERING A DELETED PAGE?
Asked by Marta Fern?ndez Jara?z:

Hello,

I deleted a page by mistake. It was called Pets at Personio. It was deleted today at 9.30 more or less, and it was located under the point 2.1.8. Pets@Personio (under 2. FUNDAMENTALS) Could you please recover this page?

Thank you so much in advance.


Answers:
author: Sushant Verma
body: Hi [@Marta Fern?ndez Jara?z](/t5/user/viewprofilepage/user-id/5181336)   

Welcome to the community!  

If you are the space admin, you can follow below :  

1. Go to the space and choose Space tools \> Content Tools from the bottom of the sidebar.
2. Choose Trash.
3. Choose \> Restore next to the page you wish to restore.

You can also follow : <https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html>

Hope it helps!  

Regards,  
Sushant Verma


Tags: cloud

confluence-cloud
Can Auto-Sync product manual webpage on my website with confluence
Asked by Tejaswita Singh:

We have a product manual page present on our website. I want to sync the confluence documentation with the product manual page.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Tejaswita Singh](/t5/user/viewprofilepage/user-id/5181239) and welcome to the community,

I don't think you can do that. Confluence, if not mistaken, doesn't allow CORS, so that you can put an iframe of your confluence site into your website. However you can make your confluence page to be access by all people on the internet:

*<https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>*

and then prompt them on using it.


Tags: cloud

confluence-cloud
how long does confluence take to install?
Asked by Nazira:

how long does confluence take to install in hours?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Nazira](/t5/user/viewprofilepage/user-id/5181192) and welcome,

for my experience, you can install confluence in 30minutes (+ 15m for each extra nodes in case of data center instance). It depends from your knowledge about installation process.

Fabio


author: Mayur Jadhav
body: Hello [@Nazira](/t5/user/viewprofilepage/user-id/5181192)

Welcome to the Atlassian Community!!

It depends on your configuration, on my experience if you're going without cluster setup I think it may need 30min to 2 hrs. again depends on the configuration such as Proxy setup, URL redirection, database configuration etc.

Regards,  
Mayur


Tags: confluence-server

server
Predecessors in Trello
Asked by Mohamed Fouad:

Hello everyone, I am new in Trello and found it a great tool indeed in visual management of our projects.

However I could not present the whole project gantt (considering predecessors), some powerups are there but none brought the full solution for presenting gantt chart with predecessors.

Any ideas here?

Best Regards

Mohamed


Answers:
author: Vishaal S
body: Hi Mohamed! How are you?

While the Gantt chart is not natively supported by Trello, there are a few third-party [Power-Ups](https://help.trello.com/article/1094-what-are-power-ups) that will add reporting capabilities such as Gantt charts. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out here and see if something works for your use case :)

* [TeamGantt](https://www.teamgantt.com/)
* [Ganttify](https://www.gantt-chart.com/)
* [Reports for Trello](http://reportsfortrello.com/)
* [Plus for Trello](http://www.plusfortrello.com/p/about.html)
* [Corrello](http://getcorrello.com/butler)
* [Screenful](http://screenful.com/screenful-for-trello/butler)
* [Agile Tools by Corrello](https://info.trello.com/power-ups/agile-tools)
* [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730)

comments: author: Mohamed Fouad
body: Thanks Vishaal!

That is really helpful, I tried all and found blue cat the most convenient and had a acceptable reporting, although not delivering the predecessors I was after.


Tags: gantt
I updated my iPhone Trello app today and now the save button doesn?t work and is greyed out.
Asked by Erin Machura:

The save button is greyed out and not clickable on all cards across all my boards. I have logged out and back in, deleted the app and reinstalled and cleared my cache. Still greyed out.


Answers:
author: Vishaal S
body: Hi Erin,

Good day to you :)

Generally, the reason the "Save" button might be greyed out is that if you don't have a card title. If you add a card title there the "save" button will become active and you'll be able to create a card. Can you check if that is the case?

Could you let me know if this is only happening on your mobile device or if you're able to replicate this if you try to save a card on a web browser or the desktop app?

comments: author: Erin Machura
body: Once I added a card title the save button worked!! Yay! Thank you so much ?


author: Angel Pricer
body: Finding this explanation today was really helpful. I have a habit of opening a GoogleDoc, not naming it, and typing whatever is present for me in the moment and then naming it later. When that happens, it is saved as an unnamed document. Is there any chance Trello could do something like that for those of us who are too in the flow to name a document first? And...I will be mindful of making it a practice to name the card from now on.
How to see who added an item to a check list?
Asked by Dari:

Hello!

Could anyone help me with check lists setup - I need to monitor who adds items to the checklist. Now I see only who completed the items but do not see who added it. Please assist :)


Answers:
author: Alex W
body: Hi [@Dari](/t5/user/viewprofilepage/user-id/4938275) - welcome to the Community! Unfortunately we do not have the ability to see who added a checklist item to a checklist, but I have raised this as a feature request for you and our team will look into it.

comments: author: Claudia Buckley
body: This is definitely needed, especially for asynchronous teams so a person who is tagged on a newly-created checklist item can know exactly who to reach out to
Automation connected to the description field
Asked by Massimo Mattanza:

Hi everyone, I was trying to place an automation on the description field.

Basically the intention is to drop the warning sign whenever an entry has been done in the description field. That is so far not an issue.

The second one is, that we want to have the warning sign to be removed whenever there is no entry in the description field. There is where I got stuck.

Hopefully anyone has an idea for that.

Rgds

Massimo


Answers:
author: Theodoro Reato
body: Hey Massimo,

What do you mean by dropping the warning sign? Are you referring to adding the warning emoji + the description in the description field? If so, you are able to do it, but right now, Butler isn't able to remove the warning sign whenever there isn't an entry in the description field.   
If I got it right, you got stuck because, unfortunately, there isn't a way to set this rule.

comments: author: Massimo Mattanza
body: You got me totally right. Then we have to remove it manually. Thx for your help anyway.
automatic assignment
Asked by serres-elec:

hello I would like to know if there is a rule to automatically assign a card to a member when a date b?gin or expires?


Answers:
author: milynnus
body: [@serres-elec](/t5/user/viewprofilepage/user-id/4937830)

This is probably what you need.

![Screen Shot 2022-05-22 at 3.46.29 PM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/198473i20C13FD4FE957098/image-size/large?v=v2&px=999 "Screen Shot 2022-05-22 at 3.46.29 PM.jpg")

comments: author: serres-elec
body: Thank's, it's runing!!! To make a rules is only in english but it's possible for me to do this! Merci Beaucoup!!!


author: Ezra Hidaya
body: This post makes sense but sounds complicated. I often get stuck with these assignments but for a solution, I hire[university assignment writers](https://uaeassignmenthelp.ae/university-assignment) for any kind of assignments
Hello, can i find someone who speak french?
Asked by serres-elec:

My english is not very good to ask my question!


Answers:
author: serres-elec
body: Hello, thank you for your answer. so I would like to know if it is possible to automate the assignment of a card to a member when a date expires?

comments: author: Nic Brough -Adaptavist-
body: It is, set up an automation with a regular check (rather than a triggered one), you can assign anyone you want to an issue with that.


author: serres-elec
body: Super! it's really good ! Merci beaucoup


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community [@serres-elec](/t5/user/viewprofilepage/user-id/4937830) !

This community posts mostly in English, because it's the language most of us have in common.

But there is no "rule" that we do that. By all means, write your questions in French, or any other language in which you are fluent. People will see it and if they can read it, they will try to help. Many of us try to help via translation tools, when we see stuff we can't read natively. I dp think some stuff gets lost in translation, but most answerers do make it clear that they are using a translation tool. (My preference is to write an answer in English, then paste a translation into the questioners language below. I have no idea if that works for people, beyond a couple of "thank you" comments and no complaints about it)

I would rather see a problem description written well in your own natural language than a ask you to try to write it up in a language you're not comfortable in. A clear and honest description is the best option, irrespective of the language.

So,TLDR: ask your question in the language you write in best. The community will pick up the rest.
Status of Each Task per Project
Asked by David Slattery:

Hi,

New to Trello and trying to figure out if it work for our company.

We have consultant engineers who all effectively run their own projects -

I have trialled setting up a "board" for each consultant - where they can list their current projects. As management we can then have access to each board.

My question is, Can I set up a new template for a list - where each consultant can fill in

Job Name

Status of Project "drop down option"

Additional support needed "drop down menu"

team working on project "drop down menu"

*** ** * ** ***

From my quick look - I can't figure how to manually create this specific form

Any help will be greatly appreciated.


Answers:
author: Silvia
body: Hi [@David Slattery](/t5/user/viewprofilepage/user-id/4937685)

You can start by setting up the board with the card you are looking to use.

Job Name

Custom field: Status of Project "drop down option"

Custom field: Additional support needed "drop down menu"

Custom field: team working on project "drop down menu"

The next step is to install Blue Cat Forms where you can drag and drop the custom fields into a form that will look like this:

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/199539iE34134CD6CA53EF8/image-size/large?v=v2&px=999 "Capture.PNG")


author: Hannah Humbert - Simpla Workflows
body: Adding on from what milynnus mentioned, you can use [custom fields](https://help.trello.com/article/1067-using-custom-fields) to hold that information, and to make things easier and because you mentioned forms, there is a great power up called Blue Cat Forms which allows you to create cards from forms: <https://trello.com/power-ups/6139de588901011c01baf52f>. This is a great option if you want to set "required" fields for your consultants to fill in.

Also, have a look into card templates: <https://help.trello.com/article/1211-creating-template-cards>. You can add informed to the template description to prompt people to fill out certain information.


author: milynnus
body: [@David Slattery](/t5/user/viewprofilepage/user-id/4937685)

Under the standard plan you can have custom fields where you can have dropdown list to select from. I think the alternative is to use Smart Fields power up.
Premium Membership
Asked by Pete:

Hello.

i hav a premium Subscription when I go to add a new workspace I get this message  
Workspace

'This Workspace has 10 boards remaining.Free Workspaces can only have 10 open boards. For unlimited boards, upgrade your Workspace"

Does that mean I have to have premium Memberships for all workspaces

Thanks

pete Ryan


Answers:
author: Michael Pryor
body: Each subscription works on a single Workspace. But remember that Workspace can hold unlimited boards. If you need to group boards within a Workspace I suggest trying Collections, but usually in most cases I believe most people should only need a single Workspace.