youngmon/atlassian-qna huggingface dataset:
How to get Confluence running
Asked by Bernie_Mheiny:

After stopping the Atlassian service on my windows server to remove a virus, I cannot get Confluence to load. Have restarted the service, have rebooted the server. The service does start but when you try to access the site it does not come up. even tried http://localhost:8090/


Answers:
author: Nic Brough -Adaptavist-
body: What do the logs say the problem is?

Start with a look at \<confluence home\>/logs/atlassian-confluence.log - this is the application log which, in my experience, tells you about 90% of start up failures.

If this doesn't say anything about failing to start, move on to \<confluence install\>/log/catalina.out which tells us what the application server is doing (the application server is what you can see running the service, even though the confluence application is failing)

Admittedly, a lot of these are damn cryptic, but I think we're now at around 75% "copy error, paste into a search engine, get the right answer" (often landing here in Community, which is nice)


Tags: server
Notification of change by email : Trunk the mail?
Asked by Julian from AF:

Hello,

we have a special page on Share with a table with many lines (5 hundreds lines), the email notification of changes is too biger (10 mo per users). Can we trunck to have only the new line? Thank you


Answers:
author: Julian from AF
body: Up

No body can help me?


author: Julian from AF
body: Anybody ?

Here an example, is it possible to decrease the number of lines of mail from updated page?

Thank you !

![2019-11-12 12_30_09-Window.png](https://community.atlassian.com/t5/image/serverpage/image-id/72572i36E9A39496136B90/image-size/large?v=v2&px=999 "2019-11-12 12_30_09-Window.png")
Does anybody know of an alternative to the jira-issues macro (as it has a perfomance bug)
Asked by Derek Fage:

We're really struggling with the performance issue with using the jira-issues macro in Confluence that is making starting to make it unusable for our needs.

It's this bug: <https://jira.atlassian.com/browse/CONFSERVER-56017>

We opened a call with Atlassian and they've advised the bug is on the long term backlog and there is no date they can give us for any fix.

We've modified the scope on as many custom fields as possible and removed one of the addons we identified as being a particularly poor performer (by analysing SQL logging), which has helped, but it's still a real issue for us.

I'm looking to see if anybody has any suggestions for alternatives


Answers:
author: Dan Breyen
body: Hi [@Derek Fage](/t5/user/viewprofilepage/user-id/1943824) that bug has been closed now. Is performance better?
How can I restrict the space in the ask question form to global space
Asked by Shilpa Kotiyan:

How can I restrict the ask a question form to show only the global space in the space dropdown for creating questions? I am on confluence cloud.

I did see the article here - <https://community.atlassian.com/t5/Questions-for-Confluence/Disable-questions-for-spaces-in-Confluence-Cloud-version/qaq-p/966921> But I don't see an option to disable the modules

##### **Space picker for ask question form**(cq.ask.question.space.picker) {#toc-hId-1813125207}

##### **Space picker for edit question form**(cq.editquestion.space.picker) {#toc-hId-5670744}


Answers:
author: Shannon S
body: Hello Shilpa,

Thank you for bringing this to us!

In our Server apps, you can go to UPM and search for a specific add-on and disable parts of the add-on (known as modules). This is what Stephen is referring to in his answer. Unfortunately, this is not possible in Confluence Cloud, as this is managed by Atlassian. See [Managing Apps](https://confluence.atlassian.com/confcloud/managing-apps-724766519.html) for more details on that functionality in Cloud.

As the behavior stands currently, users are able to ask questions in any space they have permissions to.

There is a current feature request below for this. You can vote on it and be automatically added to the list of watchers:

* [CONFCLOUD-57675](https://jira.atlassian.com/browse/CONFCLOUD-57675) *As an admin, force users to ask questions only in specific space*

In the meantime, it's not possible to move questions out of the current space they are in, but we do have another feature request for this, which was previously mentioned by Stephen:

* [CONFCLOUD-57117](https://jira.atlassian.com/browse/CONFCLOUD-57117) *Option to move questions between spaces.*

Let me know if you have any questions about this.

Best regards,

Shannon

comments: author: Shilpa Kotiyan
body: Shannon,

Thanks for your response. I was able to look at the feature request [CONFCLOUD-57675](https://jira.atlassian.com/browse/CONFCLOUD-57675?_ga=2.267747534.1180686739.1573667024-1643345965.1572399373) , which is exactly what I was looking for. I have voted for it . Hoping to see it in the product.

Thanks,

Shilpa


author: Shannon S
body: Hi Shilpa,

Thank you for letting me know that! Take care, and have a pleasant weekend.

Regards,

Shannon
Restricting questions to global space
Asked by Shilpa Kotiyan:

How do I restrict my "questions" option to appear only on the global space. Currently it appears on all my spaces and I have to manually go into each space to disable them. I only want questions in the global space .


Answers:
author: Manisha Kharga _Appfire_
body: Hi [@Shilpa Kotiyan](/t5/user/viewprofilepage/user-id/161962) ,

Traverse to the Cog wheel \>\> General Configuration \>\> Question for Confluence (Left panel) \>\> Click on Permission as shown in the below screenshot.

You can restrict the question based on groups, create a group with list of users and then restrict based on your requirement.

![comm_global permission.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/72356iE0A20B03624263FE/image-size/large?v=v2&px=999 "comm_global permission.jpg")

Thanks,  
Manisha

comments: author: Shilpa Kotiyan
body: Hi Manisha,

Thank you for your response. But I am not looking to restrict by users, rather how can I enforce that users create questions only in our global space. I am looking to build a knowledge base of questions for our group and am concerned that if I don't restrict them to one space they will be scattered across different spaces and some folks may not have permissions to all spaces.

Thanks,

Shilpa


author: Manisha Kharga _Appfire_
body: Hi [@Shilpa Kotiyan](/t5/user/viewprofilepage/user-id/161962) ,

Thanks for sharing the exact scenario.

We have an open Atlassian ticket for this <https://jira.atlassian.com/browse/CONFSERVER-51707>

Thanks,  
Manisha
How can I get a unified view of all QfC spaces / pages ?
Asked by Neil Salmond:

Perhaps due to some cleverness from a departed staffer, we have ended up with

- two QfC spaces (CQ and CQ2 in the URL)

- Questions pages within Spaces

Is there a way to see all of those questions in one place? Often coworkers don't realise they're posting to a context-restricted space.


Answers:
author: Shannon S
body: Hello Neil,

Thank you for contacting us about this.

You can use the [Questions List Macro](https://confluence.atlassian.com/questionscloud/integrate-questions-with-your-spaces-738361805.html#Integratequestionswithyourspaces-Questionsmacros) to display a list of questions per space. You can use this to display all questions, per space, or using a specific label, for example. Note that you can only specify one space per macro, but you could embed more than one macro on your page if you need to do it that way.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence
In Confluence Data Center and Server - My Profile does not show the Questions I've asked
Asked by Tanya L Christensen:

Is there a known bug about showing your Questions? I can't even find them here in the Community. I want to quickly find the Questions I've asked.

In our Confluence Data Center and Service Instance the "Questions" part of my profile, and other user's, does not show any. But we have in fact asked Questions.

Any advice is welcome.

Thanks,

Tanya


Answers:
author: Tanya L Christensen
body: I searched in the open tickets and found this Bug: <https://jira.atlassian.com/browse/CONFSERVER-47986>

Looks like we'll have to wait to get a report on the Questions we've asked. :(

<https://jira.atlassian.com/browse/CONFSERVER-47986>
Calendars aren't available to be added to Team Calendar
Asked by Noah B:

My team created unique pages with a calendar for each person in our team and then added these to Team Calendar macro. This was to allow users to add their availability to multiple team calendars without sharing from their personal space.

This works for most users but occasionally someone's calendar cannot be added and will not show up in the **Edit 'Teams Calendars' Macro** dialog. The calendar is visible in the list of all calendars in our space.

This issue hasn't been consistent. It has occurred 5-6 times. Deleting the calendar and remaking it has solved issue in some but not all cases. Any advice how to troubleshoot or resolve?


Answers:
author: Brant Schroeder
body: [@Noah B](/t5/user/viewprofilepage/user-id/5090492) When this occurs have you tried to rebuild your content index to see if it resolves the issue?


Tags: server
Embed option for Calendar is not available
Asked by Niki Farsio:

I created a calendar in my Confluence space and would like to add this to one of my pages. Instructions online note to click on the ellipses next to the calendar and click on embed, but the embed option is not showing for me.

![Screen Shot 2022-11-10 at 8.25.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/225190i2148472425F8AB78/image-size/large?v=v2&px=999 "Screen Shot 2022-11-10 at 8.25.31 AM.png")


Answers:
author: Harshal Rathee
body: Hi, Open the page you want to embed , just select marco, type in team calendar and just search the calendar you want to embed.
Update in confluence calender doesn?t synchronize with outlook calender
Asked by alexia.heinemann:

Hello,

I have set an appointment in Confluence Calender and deleted it afterwards. The appointment was taken over in Outlook Calendar, although it can no longer be found in Confluence Calender. How do I get the appointment deleted from Outlook?

Thanks for help \& all the best


Answers:
author: Brant Schroeder
body: [@alexia.heinemann](/t5/user/viewprofilepage/user-id/5086974) Welcome to the Atlassian community

If you setup your subscription properly they should be removed when you sync. I would double check your setup. <https://confluence.atlassian.com/doc/subscribe-to-team-calendars-from-microsoft-outlook-1044780452.html>

comments: author: Brant Schroeder
body: [@alexia.heinemann](/t5/user/viewprofilepage/user-id/5086974) can you accept the answer to help others?


author: Rus Yates-Aylott
body: The initial iCal sync works but updates to the Confluence Calendar are not synched through to Outlook. I can add amend or delete events in Confluence but there is no update in Outlook.


author: Brant Schroeder
body: You will need to use an iCalDAV for two-way sync

Subscribe to a Team Calendar from Outlook (Windows) {#toc-hId--351434064}
-------------------------------------------------------------------------

There are two ways to synchronize your calendar in Outlook:

* **Two-way sync** (CalDAV) - allows you to view and update Team Calendars events in Outlook. This option requires a free CalDAV Synchronization plugin for Outlook, and is only available for Windows users.
* **One-way sync** (iCal) - allows you to view, but not update, Team Calendars events in Outlook.


author: Rus Yates-Aylott
body: 2-way Sync works fine (CalDAV) and I now note there is an option in the CalDAV Synchronizer to select a mono-directional sync.  

however, my initial question was about iCal which syncs fine on the first attempt but never appears to update when the Confluence calendar is amended.


author: Helen Davies
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I am having the same issue as Rus. Do you have a solution to this?


Tags: server
Can you sort Jira events in a Confluence Calendar?
Asked by Ron Goll:

I have imported a Jira query into my confluence calendar and would like to see the projects listed in ascending order. I have tried ordering the issues in the filter query but it still does not work.


Answers:
author: Brant Schroeder
body: [@Ron Goll](/t5/user/viewprofilepage/user-id/5059913) Welcome to the Atlassian community

I don't believe that there is any way to control the way that the calendar displays the information that Jira is providing it.
For some reason I have to refresh the page after adding an event to a calendar on confluence.
Asked by Stephanie Refuerzo:

I can only add one event at a time. It will not do anything after adding an event and makes me refresh the page to add a new one. This is very tedious, is there anything I can do to fix this?

<br />

<br />


Answers:
author: Brant Schroeder
body: [@Stephanie Refuerzo](/t5/user/viewprofilepage/user-id/5057013) Welcome to the Atlassian community

What browser are you using? Have you tried other browsers? Does it do it on all browsers? Do you have any plugins installed on the browser?


Tags: cloud
Confluence Calendar Reset Restrictions
Asked by David Harkins:

A user has inadvertently set a calendar restriction incorrectly, hiding it from view.

Is there a way for Space Admin to revert / reset it, or will it require a JIRA Admin?


Answers:
author: David Harkins
body: Had to request the calendar restrictions to be reset by a Confluence Admin


author: Srinatha T
body: Hi [@David Harkins](/t5/user/viewprofilepage/user-id/4150367) ,

Welcome to Atlassian Community.

If the calendar is removed they can search and add it again. In case if there is any restrictions set on the calendar then as a admin you can remove that. Below article has the info you are looking for

* [Restrict-a-calendar](https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html)
* [Create-add-and-edit-calendars](https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.html)

I hope the above info helps.

Thanks,

Srinath T


Tags: server
customizing
Asked by mr_ kitchen:

Hello,

i would like to ask something please.

we're a small company and we don't need all the premium facilities. we just need the calendar view so can we use it for one admin in the premium and the rest of the team can view it from the admins account and edit the data?


Answers:
author: G subramanyam
body: Hi [@mr_ kitchen](/t5/user/viewprofilepage/user-id/5049402) welcome to the Atlassian community.

I would like to echo with your point about a small company.

Here's my 2 cents about this post. "I see that Atlassian is already offering free trials and free software usage for limited users. I see this as a kind gesture from an organization given its huge market reach. When they say it's a premium feature, their is a lot of market research, planning and efforts goes behind that and we can't expect them to offer for free".


author: Srinatha T
body: Hi [@mr_ kitchen](/t5/user/viewprofilepage/user-id/5049402) ,

Welcome to Atlassian Community.

For more info on pricing and free tier you can refer the below page:

* [Plans and Pricing](https://www.atlassian.com/software/confluence/pricing)

Thanks,

Srinath T
Calendar will not show up in Team Calendar list
Asked by Anne Marie Sharp:

I have created calendars in my space to embed in pages but they will not show up in the team calendar list when I try and embed them using the /calendar macro. I have had this happen before, and it can take some time, but it has been 2 days now and I still am not getting them as options in my add list. I can see the other calendars I have but not the new ones.


Answers:
author: Dave Mathijs
body: Hi [@Anne Marie Sharp](/t5/user/viewprofilepage/user-id/5013556) , if the issue doesn't get resolved, I suggest to submit a support request with Atlassian.

comments: author: Anne Marie Sharp
body: thanks, I did submit and found out that this is a known issue they are looking at: <https://jira.atlassian.com/browse/CONFCLOUD-72757>

Just have to wait for it to get resolved - hopefully soon


author: Stephanie Hansen
body: We are having same issue.. Older calendars...even some in archived spaces show...but one new one we created 2+ weeks ago (and input exact name of) still not showing


Tags: cloud
Team Calendars - How to allow events creations while disallow removal of existing Events Types?
Asked by Nicolas Casel:

In Confluence Team Calendars, our users **are allowed to create / edit events** in a specific Calendar.

However, it means they are **also allowed to remove existing 'Events Types'**:

![team-calendars.events-types.png](/t5/image/serverpage/image-id/218479iDDFB00550E33D60B/image-size/large?v=v2&px=999 "team-calendars.events-types.png")

And if they remove an existing 'Events type', all events related to this 'type' will **disappear from the Calendar**. But if I set a restriction on the Calendar (only me can add / edit), they will not be allowed to create Events any more ...

Is there an 'intermediate' solution? Based on documentation I get:

<https://support.atlassian.com/confluence-cloud/docs/add-and-delete-custom-event-types/>

<https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html>

<https://confluence.atlassian.com/teamcal/create-add-and-edit-calendars-654213559.html>

I don't think so, but I would like confirmation. Thank you!


Answers:
author: Brant Schroeder
body: [@Nicolas Casel](/t5/user/viewprofilepage/user-id/510185) Team calendar permissions are not that granular and work as you have described. I looked to see if there was an enhancement request for this functionality but did not find one. I would suggest submitting one here: <https://jira.atlassian.com/secure/Dashboard.jspa>


Tags: event

restriction

server
How Can I add fields to the teams calendars for confleuce
Asked by Lynn Long:

I want to be able to change these

![Capture.PNG](/t5/image/serverpage/image-id/217327i727B10FC49F97183/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Carla Ann K. Rowland
body: It is not an editable or customizable template from Confluence administrator side and it is global to confluence. It would take developer skills and API understanding and more.

Not recommended.

comments: author: Lynn Long
body: So it is possible just extremely hard
Show .ics file into Confluence
Asked by amit-k-gupta:

Hello everyone,

How can I show a downloadable .ics file in Confluence as a link so that once anyone clicks on it, the calendar activity is downloaded and can be added into our calendar.

I tried uploading an ics file directly into Confluence and it was showing as a calendar. I don't want to see it as a calendar but a link clicking on which downloads the .ics file.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@amit-k-gupta](/t5/user/viewprofilepage/user-id/5013302) ,

welcome to the Atlassian community!

I just tried on my instance to upload an .ics file and I can download it from a page.

Please could you attach a screenshot of your problem? Are u attaching that file as a standard attachment?

Fabio

comments: author: amit-k-gupta
body: Thanks Fabio, I had realized the next step and was able to do.


author: Fabio Racobaldo _Herzum_
body: you're welcome [@amit-k-gupta](/t5/user/viewprofilepage/user-id/5013302)


Tags: calendar

cloud

confluence
User not showing in Kiki Calendar
Asked by Srikanth B:

Hi Team,

My username (srikanthb4) is not available in people directory. Due to this, I'm unable to schedule events in below given calendar link.

<https://kiki.us.kworld.kpmg.com/display/6TO/Calendar>

Please assist me to resolve the issue asap.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You'll need to ask your administrators to grant you access.

There may be a couple of them active here in the Community, but most of us have no access or knowledge of your systems (maybe a little more knowledge - I know a couple of people here have worked with KPMG's Confluences, but none of us still have any admin access.)


Tags: cloud
Is it possible to set a reminder for more than 4 weeks out?
Asked by Chris Shaw:

I want to sat a reminder when the date is 60 days out


Answers:
author: Fabian Lim
body: Hi [@Chris Shaw](/t5/user/viewprofilepage/user-id/4017327)

If you are picking up tickets from jira I have an option here where you can combine jira automation: <https://youtu.be/ccWTIgdnQqE>

Cheers


Tags: server
How do you undo restrictions
Asked by RIGHTMIRE_ RITA F:

I accidently gave viewing rights restricted to one person. Now I can't see my own calendar. How do I undo that?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You'll need to re-grant yourself access to the calendar. Limiting it to one person does what it says on the tin - stops others from seeing it!
Unable to create support ticket
Asked by rayyan ct:

When I try to create support request, I am getting the below responce.

Tried from different browsers and devices. But no email received.

*Things are running a little slow at the moment. Don't worry, we still have your request! Expect a confirmation email from us shortly.*


Answers:
author: Jack Brickey
body: hi [@rayyan ct](/t5/user/viewprofilepage/user-id/5514559) , can you confirm that you are talking about an Atlassian support request here - [Atlassian support](https://support.atlassian.com/contact/#/). I know that there were issues opening support tickets earlier in the week so maybe related. How long has it been since you attempted this? Just wondered if the response given is accurate and the email is forthcoming.

comments: author: rayyan ct
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369)

You are right.

I have been for the last two hours. But no success.

Is this a common issue, or something related to my account?
Live search within a glossary page
Asked by Sydnee Roberts-Crews:

I have just created a specialized glossary for DEI-related terminology. I want people to be able to search that page for a term but the live search seems to pull up responses from everywhere except the page.

Ideally, a user would search the term, and it would either take the user to the term or have a drop-down that would allow them to select the term. Is this possible? Do other macros do this?


Answers:
author: Fares Laroui_Vectors_
body: Hi Sydnee,

I believe you have built your glossary using a Confluence page not a glossary app right?

In that case, Confluence native search capabilities (be it the search bar, advanced or live) can only point you to the page where the term is created.

To be able to search for and highlight specific terms you might want to check [Glossary for Confluence.](https://marketplace.atlassian.com/apps/1211800/glossary-for-confluence?hosting=cloud&tab=overview)

In your example, you can search for terms within your page using the highlight feature (if, of course, you have created those terms within your space glossary)

Additionally, the app comes with a built-in search engine and deep integration with Confluence search. For example, if you would like to look for a specific term, you can enter your query and filter the search results based on the custom type "Terms".

I hope this answer helps.

comments: author: Sydnee Roberts-Crews
body: Thank you! I didn't realize I needed an app. I decided to use the databases instead of paying for an app and it seems to work.


Tags: live-search