youngmon/atlassian-qna huggingface dataset:
Is it possible to prevent users from seeing the dashboard?
Asked by mseidel:

We want to open our confluence-instance for customers. But the customers must not see the articles the developers write (in their own space). Not even the subjects.  

Is it possible to configure a user that he starts at a special space and can not see the dashboard?  

Or is it alternatively possible to configure the dashboard that there are only the spaces shown the user may see, and put all the other cool stuff from the dashboard on a page in a sub-site?  

Many regards.


Answers:
author: Selcuk Savas
body: Hi Matthias,

We did a customisation and our users see a HTML page instead of the dashboard. They don't have access to the browse menu so they can only see one space.

You may not need a customisation like that as Jobin mentioned.

I suggest to do a test run with selected users or create some test users for your self and check everything throughly.

Cheers,

Selcuk


author: Jobin Kuruvilla [Adaptavist]
body: > Or is it alternatively possible to configure the dashboard that there are only the spaces shown the user may see

That is the default behavior of Confluence. You don't need any changes. Just make sure the content you want restrict is available only to developers.


Tags: dashboard

user
Confluence Space Admin - Anonymous Access fails
Asked by Van Pham:

Hello,

I have a space for docmentation on Confluence, to be publicly open for everyone (anonymous/not logged in users) - to allow this access, I went to \> Browse \> Space Admin \> Edit Permission on Anonymous, click on View. Then save all.

After this, I expect that the homepage of this public space should be accessible for any users (even those who do not have an account on our Confluence. But it is NOT the case, login screen is still displayed.

Does anyone know how else to set open access for a Confluence Space please?


Answers:
author: David Toussaint _Communardo_
body: Hi,

you will need to grant anonymous access to the confluence system as well. To do so please go to the "Global Permissions" section in Confluence. Not logged-in users will then be able to view the dashboard (with content only from the one space they have access to) and the single space you granted the permissions for.

Hope that helps? Cheers, David

comments: author: Van Pham
body: It helps perfectly. Thanks, David.


author: David Toussaint _Communardo_
body: glad to help :)
Getting plugin registration
Asked by Lakshmi:

Hi ,

i am getting message _please use the one-click registration to enable your bitvoodoo plugins _ at the top of the confluence page . please refer the screenshot attahed.

what is the registration? what is bit Voodoo? can you please guide me on this?

Thanks,

Lakshmi


Answers:
author: Theinvisibleman
body: Hi Lakshmi,

I believe that bitvoodoo is the name of the plugin vendor. Do you have any of their plugins installed in your Confluence instance? I think they have listed out their plugins here : [http://www.bitvoodoo.ch/plugins/confluence-plugins.html](http://www.bitvoodoo.ch/plugins/confluence-plugins.html.). Please see if you have any of those installed.

Cheers,

Joe


author: Remo Siegwart
body: Hi Lakshmi,

As Joe already explained, [bitvoodoo](http://www.bitvoodoo.ch) is our company and the [vendor of multiple plugins](https://marketplace.atlassian.com/vendors/28550). While lots of our plugins are free to use, we decided to implement and require a simple registration. This helps us to get more insights about which plugins are getting used in which Confluence versions.

The registration is a one time process, you only need to register once to use all of our free plugins.

Feel free to contact me if you have any further questions.

Cheers  
Remo

comments: author: Chris Fung
body: Hi Remo,

We use viewtracker addon in our https site. However the one-click registration would not complete. How do we do the registration on a https confluence site?

thank you,

-Chris Fung-

AMSA


author: Chris Fung
body: I wonder if there is a way to manually register the free plugins from bitvoodoo. anyone knows?

-Chris Fung-

AMSA


author: License Manager
body: the problem is am not connect to the network. so i can't click on the one-click registration link. what is the alternative way?


author: red sonja
body: i've the same problem - using the navitabs add-on, the vendor site says nothing about any registration.. what can i do about it?


author: red sonja
body: i've the same problem - using the navitabs add-on, the vendor site says nothing about any registration.. what can i do about it?


Tags: app
System Error when configuring LDAP user directory with AD
Asked by Oren Feldman:

Hello Everyone,

I'm quite new with confluance and I'm not sure what I'm doing wrong.

When I'm trying to set up Active directory in the user directories, I provide all the mandatories details and then when clicking "Save and Test" I get "System Error" the stack trace is empty and I get this error very fast, it doens't seems like my server is trying to communicate with my active directory servers at all.

I read here and on line, trying to search for this problem but is seems like it should be very straight forward settings, but I still get this error with no details to troubleshoot.

Any tips?

Thanks!


Answers:
author: LuizA
body: Hello There,

As a first approach I would suggest you to double-check the settings of your Active Directory in the LDAP configuration at Confluence, you can use this guide to performing this checking:

<https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory>

If you still experience the error I would like to suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com) and attach your latest support zip for a review, so we can perform a better investigation and find the root cause of this behaviour to you.

I hope this helps.

Best Regards,

LJ.
Left navigation menu not shown
Asked by Ricardo Herranz:

After the maintenance stop of the past 8 November, the left navigation menu of the different workspaces is not shown, making it very difficult to navigate through the workspace (see attached screenshot).

Note: all workspaces use the so-called 'Documentation Theme'


Answers:
author: Ricardo Herranz
body: Finally it was a problem with plugins, it was solved by clearing all plugins' cache and letting Confluence reload them


author: JohnA
body: Hi Ricardo,

I suspect the navigation bar has just been hidden, but you can test this theory by navigating to the page and using the keyboard shortcut ' \[ ' (left square bracket) to try toggling the menu.

All the best,  
John


Tags: menu

navigation
Using Confluence for Public Spaces/pages
Asked by Rodney Hughes:

Our industry association uses Confluence extensively for our 'internal colalboration' for our registered users.

However we also know we can use Confluence for the open public Spaces and pages as our general web presence using the Anonymous user setting for specific public Spaces.

At this stage we have just used a standard Confluence style layout for our public pages basically the same as our collaboration page layout. <http://cigre.org.au/>

We are interested to see how sophisticated the public Space style sheet can be developed - our global organisation has a fancier general look and feel <http://www.cigre.org/>

If you can send me a link to any good examples of public web sites which have been created and managed by Confluence that would be greatly appreciated


Answers:
author: Nick Muldoon
body: Hi Rodney,

We had a similar need - we wanted to use Confluence for collaborating on content yet point customers to a publicly accessible and branded website. In out case we wanted product documentation on that site.

Last week we released [Instant Websites for Confluence Cloud](https://marketplace.atlassian.com/plugins/instant-websites) to improve the experience when our customers browse product documentation. Traditionally, customers would browse our documentation direct on Confluence ([arijea.atlassian.net](http://arijea.atlassian.net/)). We found the page load time problematic and the mobile style less than ideal.

With Instant Websites [our documentation](http://docs.arijea.com/documentation/redaction/redaction-for-confluence-user-guide/) is automatically converted from a Confluence space to a static, mobile responsive website. That is then deployed to Amazon Web Services.

In short, with Instant Websites for Confluence Cloud every time a customer wants to read the documentation they get it immediately, regardless of the device they are on.

You've clearly got an established site today so it may not be appropriate. Just thought that it may be of use/interest.

Thanks Rodney, have a great day,  
Nick


author: JohnA
body: Hi Rodney,

Here's a few links for publicly available Confluence sites with great designs to give you a few ideas of the possibilities of designing in Confluence:

<http://wicket.apache.org/>

<http://cayenne.apache.org/>

<http://www.stepstonetech.com/display/stepstone/Home>

The best solution is to use one of the theme plugins available on the [Atlassian Marketplace](https://marketplace.atlassian.com/), such as the Zen plugin used for the [stepstonetech.com](http://stepstonetech.com) design, although there are also options to style Confluence with CSS and decorators if you're comfortable with coding design solutions.

All the best,  
John


Tags: atlassian-support

instant-website
Jira LINKS field does not display when reference from Confluence Space.
Asked by George McVay:

Run a filter in JIRA and add the field LINKS. Reference to Linked Issues is displayed.

Run the code inline from the Confluence Page and the field is blank.

What should be done?


Answers:
author: George McVay
body: This is the Query:  
\<label class="fieldLabel" for="fieldJqlQuery"\>JQL Query:\</label\> category in ("AIT - APAC") and status in (Open,Reopened,"In Progress") order by priority desc, key desc  
When run in JIRA, links appear.  
When run inline from Confluence, no links appear.  

comments: author: George McVay
body: Any additional information needed?


author: Luzia Mendes
body: what is the exact filter you're using in Confluence?

I assume you're using the Jira issue macro in a Confluence page, right?

The detailed steps would like here...versions are also important
Developer License Question
Asked by Mario Johnson:

I have recently created a new staging instance of Confluence. When the staging instance is created using the developer license it copies the production instance. Our production instance currently is licensed for 500 users. I would like to test out some apps/macros, however, a lot of macros allow free testing if the license is less than or equal to only 10 users. The problem that we are having is that our license is for 500 users. Is there any way to have the license for your staging environment dropped to 10 so that we can install and test some of these apps?

Thanks.


Answers:
author: Andy Brook [Plugin People]
body: Its plugin vendor specific, but is such a common need you should be able to approach plugin vendors and ask for a license that works for Developer licensed instances (assuming you have installed a developer license - via [my.atlassian.com](http://my.atlassian.com), for your test instance, rather than a 'production' license dual install?) This then would allow you to do the requisite testing /evaluation. Thats what I support, Im sure others do the same. You can always ask vendor specific questions here on answers...
Open reviews showing some closed reviews
Asked by Andrew Haberbosch:

Today crucible users are reporting that the reviews they are closing are showing up in the open reviews list, and even though they've been summarized, they are still showing up in their "to summarize" inbox. I have not found any error in the logs that seems to be related. How can this be rectified?


Answers:
author: Andrew Haberbosch
body: I tried a restart but that didn't seem to change anything. I saw under Administration\>global settings\>crucible\>crucible index maintenance a mention of "corrupt index." Although this only mentioned search and activity streams, and I could not find any other documentation, when I clicked this the issue seemed to go away; there are no "closed" reviews showing up in the open review list or in users "to summarize" inbox.
Moving wiki pages that are linkked-to in Jira
Asked by M:

In our World (and possibly yours)

* Jira is what to do
* Wiki is how to do it.

Each issue in jira has a link to a wiki page describing the spec.

Our products have their own space but we also have one dumpster space called *Wikispace* that has a number of smaller in-development project pages like our new one ProductX. All the specs go under a header page *ProductxPage*.

Now I want to move pages under *ProductXPage* , to a space of its own. However there are many issues in Jira going directly to different pages under the*ProductXpage*.

1. How do I do this retaining the link in Jira? After moving a test page, the jira link returned a 'page not found' error.

2. How do I even search for the issues in Jira linking to these pages? I can't find them because in Confluence, each page in a space has a unique name rather than a hierarchial name. i.e Not Wikispace/Header Page/ProductXpage/subpage1 but Wikispace/subpage1 so I can't search 'description contains http://wiki/wikispace/headerPage'

Help!


Answers:
author: Ruby Boyarski
body: I've copied the answer for your second question from my own question, which is very similar: <https://answers.atlassian.com/questions/138741/how-can-i-find-jira-issues-that-are-linkes-to-a-specific-confluence-page>

Here's the code in the getQuery method of the scripted JQL function (you essentially put any SQL statement there that returns issue ids) - I called it "linkedToPage"

```
Query getQuery(QueryCreationContext queryCreationContext, FunctionOperand operand, TerminalClause terminalClause) {   	ComponentManager componentManager = ComponentManager.getInstance()	def delegator = (DelegatorInterface) componentManager.getComponentInstanceOfType(DelegatorInterface.class)	String helperName = delegator.getGroupHelperName("default");	def sqlStmt = """select issueid from remotelink where url = 'https://YOUR_CONFLUENCE_DOMAIN/pages/viewpage.action?pageId=""" + operand.args[0] + """'"""	Connection conn = ConnectionFactory.getConnection(helperName);	Sql sql = new Sql(conn)	def booleanQuery = new BooleanQuery()	sql.eachRow(sqlStmt) {                booleanQuery.add(new TermQuery(new Term("issue_id", "${it.issueid}")), BooleanClause.Occur.SHOULD)	}	return booleanQuery}
```


Tags: jira

link

move

page
Confluence Tools -> Page Restrictions dosen't work
Asked by Igor M:

I tried to restrict my page (Tools -\> Page Restrictions ) into my space but it doesn't work

Do you have any ideas?

PS

Confluence version is 4.3.2


Answers:
author: Igor M
body: When you restrict a page to an user, that means that only that user can see the page.


author: Zahar
body: I have the same issue. Tried to restrict viewing of the page to several people, but they still can open and see it. I tried both - restrict viewing to user groups these people belong to OR restrict specifying exact people OR both. People still can open and see the content of the page.


author: Igor M
body: OK I will describe short structure and expected result

So..

TEST SPASE -- permissions: View, Add, Export for User1 and User2

* Page 1 -- restrict viewing of this page for User1
* Page 2

Test result

User1 can see all pages (Page1 and Page 2)

Expected result

User1 must see only Page 2

comments: author: C. Faysal
body: with this configuration its clear that User1 can see Page 1 \& Page 2 because you included him in the restriction.

if you don't want User1 to see Page 2 only you should set restrictions on Page 1 to User 2 only

your setup only allows User 2 to see Page 2 only.

Page 1 only allows User 1

Page 2 allows both Users


author: AlysonA
body: Igor,

Not sure if you already figured things out, but from past experience, page layouts customizations are usually related to the Restrictions pop up not showing up. So if you can confirm that you don't have any customizations in *Confluence Admin \> Look and Feel* or at a space level (*Advanced* tab \> Layouts) that would be helpful.

Cheers

comments: author: Igor M
body: I have small customization , it's only my banner

Look and Feel -\> Custom HTML

PS I tried to remove it but it doesn't help


author: Alejandro Conde Carrillo
body: What do you mean by "It doesn't work". Any error mesages? are the options displayed? Can you set restrictions but they don't work?


author: PeterKoczan
body: Could you describe the symptoms in a bit more detail?

Please also list the steps you took and tell the expectation versus what happened.

Thanks,

Peter

comments: author: Igor M
body: see my answer below


Tags: restriction
How to make a section FAQ (questions / answers)?
Asked by Konstantin Mironov:

We need to realize the reception of questions from a group of people who will be responsible for a different group of people. Questions would be classified by categories. I would like to see what kind of questions are not answered. Evaluate responses, and so. This is the ideal. First, consider the free solutions. Please suggest how to solve this problem. Thank you.


Answers:
author: Alejandro Conde Carrillo
body: Do you mean a platform similar to Atlassian Answers? May be you want to check [OSQA](http://www.osqa.net/). It is the base of Atlassian Answers and it is open source.

comments: author: Konstantin Mironov
body: Interesting software, thanks. But I would like it to be a Confluence, as FAQ will be mainly on the documents that are in it.


author: Alejandro Conde Carrillo
body: Hello Konstantin.

There is know a plugin to provide Q\&A functionality in Confluence. It is called [Confluence Questions](https://www.atlassian.com/software/confluence-questions).

Alternatively, for a simple FAQ page, what I normally do is to put the questions as headings and the answers as a normal paragraph and add a [table of contents macro](https://confluence.atlassian.com/display/DOC/Table+of+Contents+Macro). You can also group the questions by cathegory by nesting the questions under a bigger heading (i.e.: h2 for cathegories and h3 for questions).
How to identify the way to upgrade our Confluence from v.4.2 to v.4.3.2?
Asked by Jenny Chen:

We are planing to upgrade our current confluence v.4.2 to latest confluence v.4.3.2 (or any newer). How do we know which upgrade methods we should use? According to the documentation:

<https://confluence.atlassian.com/display/CONF43/Upgrading+Confluence>

There are a few options: Migration from Wiki Markup to XHTML-Based Storage Format;Migration of Templates from Wiki Markup to XHTML-Based Storage Format;Upgrading Confluence Manually;Upgrading Confluence EAR-WAR Distribution. How do we know which method we should use? We are running confluence on a CentOS Linux box, and MySQL database. The person who originally installed confluence is not longer in the company, so we don't know how did he install it at the first place. Please advice.

And another question is: will the upgrading process carry all plugin and add-ons into the newer version? We also have another test confluence server (with 10 user license), it is with v.4.3.1. How do we also upgrade it to the latest version of v.4.3.2?


Answers:
author: Vishwajeet Singh
body: 1st question : Deciding the upgrade mechanism to follow

First you need to find what is type of current installation is it war deployed in existing tomcat directory or a standalone. You can quickly identify that by going into the Confluence directory ior the way you start stop the Confluence if you fire a tomcat or other application server command to start/stop it's war installation, if you run /etc/init.d/confluence start/stop it must be a standalone.

Once you have identified the same you can decide on the upgrade path if it's standalone just follow the instructions on the link you have share above no need to bother about subitmes under that, if not you need to follow the instruction for EAR/WAR installation instruction as mentioned here

<https://confluence.atlassian.com/display/CONF43/Upgrading+Confluence+EAR-WAR+Distribution>

2nd question : upgrading process carry all plugin and add-ons

If you use standalone installer with the same settings as earlier one it should carry all plugin and addon.

3rd question : Upgrade 4.3.1 to 4.3.2

Refer the upgrade document it will more or less same.


Tags: upgrade
How to Implement a Session Time-Out Alert in Confluence 4.3
Asked by Sanet Minnie:

Hi, is there a functionality that can warn users when their sessions are about to time out. The alert should display a dialog box when the session comes close to a specified timeout window.   

This is for WCAG 2.0 accessibility.


Answers:
author: Adam Laskowski
body: This feature does not yet exist in Confluence; however, I took the liberty of creating a [new feature request](https://jira.atlassian.com/browse/CONF-27272) to have the functionality added in a future release. Feature implementation thrives on votes from the community, so please show your support by following the link above, logging in, and adding your vote.


Tags: timeout
Confluence DB UTF-8 encoding required?
Asked by David Wu:

Hi,

I'm going to switch our Confluence to another DB (Both Oracle 11g). Can I just modify confluence.cfg.xml file in Confluence home dir with new DB connection and restart Confluence and then import xml backup file? Does Confluence require DB with UTF-8 encoding configured? We currently using V4.0 and does update version required UTF-8 encoding?


Answers:
author: Davide De Benedictis
body: My 4.3.2 Confluence instance still use an ASCII Oracle database since Confluence 2.6

I tried a DB migration to a new UT-8 encoding database with no luck.

Any hint for ASCII -\> UTF8 migration for Confluence?

Best

Davide


author: JohnA
body: Hi David,

Confluence does require UTF-8 encoding, although you should follow all the instructions in our database configuration documents to ensure that you don't have problems further down the road. You can read the documentation for configuring Oracle databases here: <https://confluence.atlassian.com/display/DOC/Database+Setup+for+Oracle>

However, you shouldn't have any problmes just changing the address in the confluence.cfg.xml file and pointing Confluence at a new database, although you might find it's better to setup the new database first and then point Confluence at it rather than the other way around.

All the best,  
John


Tags: utf
unable to edit comments or comment more than once
Asked by none:

Trying to edit a comment, or comment on a comment that already HAS a comment, the edit box appears - empty, even when trying to edit an existing comment - but I cannot type in it.

It looks like others have been able to comment on comments on comments (eg, 3 or more) but I cannot, tho I am space admin.

any tips appreciated, thanks


Answers:
author: AlysonA
body: Hello,

Is there any error being thrown in the screen?

There are a few errors regarding comments that might fit your case:

- <https://confluence.atlassian.com/pages/viewpage.action?pageId=300812262>: may happen when Confluence is being access through a VPN

- <https://confluence.atlassian.com/display/CONFKB/Unable+to+add+comments+due+to+unsupported+driver:> happens when an unsupported database driver is being used

Hopefully one of the above pages may address your issue. Otherwise we should look for recent errors in your atlassian-confluence.log.

Cheers!