youngmon/atlassian-qna huggingface dataset:
rich link previews in attachments, comment posts, etc. like facebook, other platforms
Asked by Ryan O'Connor:

I've always wondered why trello doesn't do this...

![Screenshot 2019-12-08 at 3.36.37 PM.png](/t5/image/serverpage/image-id/75537iCE203A134086A77C/image-size/large?v=v2&px=999 "Screenshot 2019-12-08 at 3.36.37 PM.png")


Answers:
author: Garrett
body: Hey Ryan,

I can't personally say exactly why Trello doesn't support rich links like that currently. My thinking is it's likely due to the challenge of displaying that in a way that wouldn't disrupt the structure or format of a card's description or comments.

Regardless, I'll be happy to pass your interest in this along to our product team for consideration in the meantime.
Push notifications not working only for Trello on Huawei Mate 20 Pro
Asked by Oliver Bates:

I have an problem with my android phone (Huawei Mate 20 Pro) where I do not receive any push notifications, but only from Trello, I have disabled all power management applications and ensured nothing will stop apps loading in the background, I have cleared the cache of the app and all data, factory reset my phone, and reinstalled the app and still have the same issues, this is starting to really frustrate me.  

I have read a lot of articles about Huawei's EMUI 9.1 being very aggressive with battery saving features which can cause problems with notifications, however I have disabled all of them, I have even connected my phone to my laptop and disable power genie via ADB.  

I have set Trello's notifications within EMUI to everything on, even allowed Trello to disturb me when my phone is set to do not disturb.  

Anybody have any ideas as I have ran out!


Answers:
author: Garrett
body: Hey Oliver,

Are you receiving Trello notifications in the app? If you are, yet you still aren't getting push notifications, it sounds like there may be an issue with your device or OS.

If you aren't though, you'll first want to make sure that you're either a member of or watching the card you want to receive a notification for. After that, please set a due date on the card roughly 10-15 minutes from now and have it remind you the moment it's due.

Do you get the notification for that due date in the app, and hopefully as a push notification?


Tags: notification
Adding Start and End dates to cards in Trello
Asked by Sandeep Pasupulati:

Hi,

I have added a powerup - Teamgantt to manage gantt chart for my tickets.

Can you please advise if I can add start and end dates to the Card and that will auto sync with Teamgantt start and end dates

Thanks

Sandeep


Answers:
author: Alex Laycy
body: Hi Sandeep,

Via [Team Gantt's documentation](https://support.teamgantt.com/article/117-trello-sync-options/), it looks like the dates should sync with one caveat - *"Start date, end date (**Does not directly sync to Due Date in Trello**)"*

- Alex
Google Cal Sync
Asked by James Eggleston:

Hi, Have a strange situation. I have setup sync previous with my Google Calendar which has worked fine, whenever i set a due date on a ticket it appears in side my diary, not as a separate iCal feed. Now i wish to disable this with the current Calendar and move it too another, when i disable the feed or generate a new URL it continues to work, in addtion when i add this iCal to a new calendar it creates it as a seperate calendar


Answers:
author: Esme Crutchley
body: Hi [@James Eggleston](/t5/user/viewprofilepage/user-id/3666266)

If you add the Cronofy PowerUp to that board, you can pick a specific calendar within Google Cal for the cards to appear in:

![Screenshot 2019-12-08 at 16.50.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/75531i57AE815F7AB95496/image-size/large?v=v2&px=999 "Screenshot 2019-12-08 at 16.50.02.png")

However, the free version will only sync 1 board, if you want more boards, it's a paid feature (but it's not expensive)

![Screenshot 2019-12-08 at 16.51.09.png](https://community.atlassian.com/t5/image/serverpage/image-id/75532i21878B13EEE4D6CE/image-size/large?v=v2&px=999 "Screenshot 2019-12-08 at 16.51.09.png")

I think that's about ?15 annually.

Hope that helps

Esme :)
Tarjetas espejo
Asked by Ruben Rojas:

Hola amigos. Soy director de una empresa y tengo agentes de calle a cargo. Necesito que en mi tablero, est?n reflejada en una lista "TODOS", todas y cada una de las tarjetas de mis agentes y en tiempo real saber cada tilde que hacen a un Checklist por ejemplo con el fin de no tener que ir tablero por tablero controlando qu? es lo que van haciendo. O sea en el tablero de cada uno de ellos, ver?n solo sus tarjetas y nada mas. En el mio, mis tarjetas personales y una lista "TODOS" con todas las tarjetas que tienen mis agentes y disponer sobre ellas. Gracias


Answers:
author: Ruben Rojas
body: Perdon, lo que necesito reflejado en mi tablero, son las tareas de los agentes y no las tarjetas.
Why do I not get push notifications on Trello Android App
Asked by Luc.Baetens:

I switched on the push notifications in the Trello Android App but I never receive any. I do get notifications in the application itself and I receive email notifications. Am I missing something in the configuration?


Answers:
author: Esme Crutchley
body: Hi [@Luc.Baetens](/t5/user/viewprofilepage/user-id/3666020)

If you have a look at this [search](https://help.trello.com/search?collectionId=54875c47e4b08bfc37e2aa99&query=notifications), this is a list of all the help pages for Trello on notifications. Hopefully you should be able to find what you're looking for there, I can see that the top result is 'Mobile Push Notification for Trello' so that might give you some information?

Let us know how you get on!

Esme :)
Can i embeded or integrate skype on trello?
Asked by European Educational Services:

Hi   

I have a question.

Can I use skype in trello?


Answers:
author: Esme Crutchley
body: Hi!

There doesn't seem to be a native way to integrate Skype with Trello, however, by putting in 'skype and trello' into Google, there appear to be some 3rd party integrations like Zapier that might help.

Sorry I couldn't be more help

Esme :)

comments: author: European Educational Services
body: Thanks, Esme, i will try with Zapier.
On my Iphone I search for a word contained in a cards check list, I get no result
Asked by Gavin Waldeck:

For Example

Card Name: Utensils

Item in CheckList Keyword: Gas lighter

I need Trello to tell me in which card the keyword "Gas lighter" is


Answers:
author: Blair at Atlassian
body: Try this:

**checklist: "Gas lighter"**

There are more search operators listed [here](https://help.trello.com/article/808-searching-for-cards-all-boards)!
wysiwyg or gmail like formatting in description (instead of markdown)
Asked by Ryan O'Connor:

i consider myself a power user but haven't yet mastered markdown. many clients i collab with on trello will never use markdown. why can't there be an option to use a basic text formatting toolbar, like the one in this test field! it would also save a ton of time in general, at least for me....


Answers:
author: Jennifer
body: Just chiming in to say this is literally what stopped me from adopting Trello, which is full of great features, and instead go with a small unknown app that has a lot more features and is developing faster on the funding from a lifetime deal than Trello is with funding from subscription payments. It's not hard to add a formatting editor, guys.


author: Alex Laycy
body: Hi Ryan,

While it wont work for Card descriptions, [this power up](https://trello.com/power-ups/5982d4cc19d3e5f7c657c71b/advanced-comments-by-aj) would help you (and any other board users) with comment formatting at least.

- Alex

comments: author: Ryan O'Connor
body: yeah, i know about this but it's clear that atlassian can implement this without powerups. look at jira.

i care less about wysiwyg in comments and MUCH more in descriptions. i don't understand why this is not a thing. people who use jira are more familiar with markdown. people who use trello or more familiar with straightforward editing.

looking for more than just a powerup on this one. am i alone on this?


author: Steffan van der Male
body: Definitely not alone on this. I genuinely don't understand why the most basic formatting options aren't available in a bar format in description \& comments.
Location of Custom Fields section on back of card
Asked by Ryan O'Connor:

hi there, loving the custom fields power-up big time. One little detail i am curious about is: in the documentation it shows the custom fields (ON THE BACK OF CARD) directly beneath the title of the card. however when i use it, there's a big custom fields section below the description instead. doesn't seem to be a way to resolve. is this due to making it work on mobile?


Answers:
author: Esme Crutchley
body: Hi [@Ryan O_Connor](/t5/user/viewprofilepage/user-id/3665891)

It's not a mobile thing, Custom Fields appear under the card description on all my cards and boards regardless of whether I'm on my iMac or phone. Additionally, this doesn't change depending on whether there's anything written in the description or not. This would appear to be the standard for all cards and there is no ability to move CF above the description.

Sorry I couldn't be more help

Esme :)

comments: author: Ryan O'Connor
body: In website documentation, it shows the custom fields right below the title, but on mine, it shows as a section under description. see below images for comparison. my guess is they just updated how it looks after some time for some reason...

![Screenshot 2019-12-08 at 3.29.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/75535iCD2B31EE7D40611E/image-size/large?v=v2&px=999 "Screenshot 2019-12-08 at 3.29.28 PM.png")

![Screenshot 2019-12-08 at 3.32.08 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/75536i85893BAC73A987D2/image-size/large?v=v2&px=999 "Screenshot 2019-12-08 at 3.32.08 PM.png")
Newb - Is there a way to include activity when copying a board?
Asked by Jason Flaherty:

I've jumped into Trello headfirst this week and am loving it. I've added about 200 cards into a board with a bunch of detailed comments in many of the cards. I want to share copies of the board with two separate groups of people but don't want them to see each other. I thought I would just be able to use the copy board feature, but was disappointed to see that activity does not carry over when copying a board. Is there any way to copy activity when copying to a new board?


Answers:
author: Esme Crutchley
body: Hi [@Jason Flaherty](/t5/user/viewprofilepage/user-id/3665826)

I found this problem as well. The only way that I've found to get around it is to 'copy list' for all the ones you want to copy then move the copies to a new board. When you do it this way, all the activity is copied into the cards in the new list, then when you move each list, they're all there.

You would have thought when you copy a board, it would behave in the same way as when you copy a list, however, it would appear that it doesn't.

This is the only way that I have found to make sure that everything is the same (copy the list \> move the copied list to another board)

Sorry I couldn't be of any more help

Esme :)

comments: author: Jason Flaherty
body: [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478)That's actually a huge help! As long as there's a way to do it, I don't mind if it takes a few extra steps to do it.

Best,

Jason


Tags: activity

copy
Using Butler to Create new lists
Asked by Derek Wehling:

Hello,

I am sure that I am doing something a little unorthodox and there is surely several other ways to do this, but I use Trello everyday to organize my daily tasks. I have a different list for every single day for about 30 days out. I add my work schedule and my home projects to this each day and rearrange them as my day evolves and archive them when finished.

It gets very monotonous to have to add new days at the end of my board each time. Can I use Butler to do this? I have been trying all day to create a rule that is something like, "when I archive a list, add a new list that is name today's date + 30 days.

Please help!


Answers:
author: Ludo
body: Hi

You can create a board button which add a list named "{date+30d}".

With a business account, you can replace the button by a scheduled rule.

comments: author: Derek Wehling
body: Yes, thank you! Now I have two follow up questions.

1) How do I make that automatic? Either after every date passes (ideal) or after I archive a list, it makes a new one.

2) How do I make the date read something like "Thursday January 3"? I thought something like {datelong} would do it, but it still didn't include the day of the week.

Thank you so much!


author: Ludo
body: 1)

As I said to fully automate, you need a business account.

For a standard account, either the trigger is you, you must act on the button every day, or you create a rule based on a card modification (when a special label or comment; a dummy card,... is added).

2)

Regarding date formatting, see for details :

<https://help.trello.com/article/1159-arithmetic-in-date-variables>


Tags: butler

automation

list-name
When will we get the option to expand cards?
Asked by Steuben Press:

I know the feature isn't available yet, but it would be very helpful to have an expanded view of the cards. Unfortunately the title doesn't show enough information at a glance.

I know I can plug all of the info into the title, but it needs to be formatted and spaced out (which the title doesn't allow).  

Please allow us to have expanded cards!


Answers:
author: Torben_trello
body: It is not something that we plan on doing in the short term, but I'll let our team know that you would like to see that. Our current thought is to offer a clean board view and have all details within the cards available on opening the respective card.


Tags: card

expand
Deleting Notifications
Asked by Jennifer:

Just curious...when on the desktop or mobile app and you receive notifications, I click on the alarm and mark as read. They never seem to go away after that. I even deleted a card that was marked read and it is still in the notification center. Any way around this??


Answers:
author: Blair at Atlassian
body: Hi Jennifer,  

Right now, Notifications can be marked as Read, but there's not an option to delete Notifications, overall. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way.


Tags: notification
button last time
Asked by abdulrahman alharthi:

hi

I work in sales  
I want to put a button to tell me  
When was the last time you contacted the customer and how often?

thank you


Answers:
author: Garrett
body: I'd go with Ludo's suggestion. You could use the Custom Fields Power-Up to create a date field to store the last date you talked to a customer and a number field to count the amount of times you spoke to them.

<https://trello.com/power-ups/56d5e249a98895a9797bebb9>

Taking that a step further, you could use Butler to create a Card Button that updates the date of that field and increases the number by one every time you click it.

Here's our intro document for Butler along with the list of variables you can use:

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://help.trello.com/article/1157-variables>


author: Ludo
body: Hi

First, define how you store informations.

You can use custom fields.
Loss of intermediate statuses when transferring to a new Board
Asked by Zahar Kostitsyn:

Hello!

I have such same bug as and in this topic: <https://community.atlassian.com/t5/Trello-questions/In-Trello-the-Activity-log-on-a-card-disappears-when-the-card-is/qaq-p/1180955>

But I don't understand how to solve it.

Below in the screenshot you can see the actions with the card on the first Board

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/75405i20DB7B2542D1FAE4/image-dimensions/576x459?v=v2 "Screenshot_1.png")

Next I move this card to another Board and the intermediate statuses are lost. How does this happen?

![Screenshot_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/75406i4C8557806183F253/image-dimensions/566x447?v=v2 "Screenshot_2.png")


Answers:
author: Garrett
body: Hey everyone,

Sorry for the confusion, but this is expected behavior. When moving a card from one board to another, the activity relevant to the original board will no longer be displayed on the card back. Actions like list moves in the previous board won't be shown because those list moves don't pertain to the board it was moved to.

To be clear that activity still exists, so if you move the card back to the original board, you'll see the relevant list moves again.

There isn't a way to force that activity to remain visible, but instead of moving it, you can create a Butler button to copy the card to the next board, and link the two together. That way you have a quick way to jump back to the original card and see its activity.

Hope that helps explain!


author: Esme Crutchley
body: Hi [@Zahar Kostitsyn](/t5/user/viewprofilepage/user-id/3665098)

This is indeed very odd, as [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) mentioned in that original post, although that problem appeared to have sorted *itself* out, which is even more odd!

[@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) do you have any thoughts on this new version of an 'older' bug, I know that the OP was only in September 2019, so I thought that I would mention you in case you knew of a fix!

Esme :)

comments: author: Brittany Joiner
body: I unfortunately do not - i could never replicate the bug on my end.


author: Zahar Kostitsyn
body: Maybe there are additional conditions for this, in addition to access to each of the boards?


Tags: bug

card

issue
profile picture cannot be uploaded
Asked by Sarah Schulze:

Hi everybody,

I can't upload my profile picture. When I try, I always get the same error message. I insert a photo of it. Is this perhaps a bug or does someone have an idea why?

kind regards

![Inked002735972_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/75395iD0A98971EE02C036/image-size/large?v=v2&px=999 "Inked002735972_LI.jpg")

Sarah


Answers:
author: Esme Crutchley
body: Hi [@Sarah Schulze](/t5/user/viewprofilepage/user-id/3665023)

Have you tried uploading the photo on the mobile app? I seem to remember that I had a few problems on the computer version, but I was able to upload it on mobile without a problem. Maybe give that a try and see if you have any luck?

Esme :)
Is it possible to display attachment version numbers in attachment headers/footers?
Asked by Andy Folland:

Hello folks.  

Does anyone know if it is possible to display the Confluence attachment version in a field within the attachment?  

(For example, inserting a field into the footer of a Word document that would subsequently pickup the attachment's version number when it is attached to a page in Confluence).  

Many thanks in advance.  

<br />

Cheers,  

<br />

<br />

Andy  


Answers:
author: G subramanyam
body: Hi [@Andy Folland](/t5/user/viewprofilepage/user-id/1973098) welcome to the Atlassian community.

Please be informed, Confluence only attaches/ uploads the files but doesn't display versioning. I heard their are few market place apps to achieve this feature.

May I request you to check: <https://marketplace.atlassian.com/>

comments: author: Andy Folland
body: Thank you 'G'.  
My apologies for not responding sooner.


Tags: attachment

confluence-server

metadata

server
RESOLVED - Would someone be able to assist troubleshooting Google Form Embeds?
Asked by Andre Larsen:

Resolution:  

The Google Form has a file upload field that doesn't allow for embeds. <https://carrot.d.pr/KnjwR4>  
----  

Hi everyone,

<br />

My team and I are looking to embed Google Forms and some of us can see the embeds while others initially see a white box or the white box appears after trying to submit something.   

Has anyone else experienced this? We are using the IFrame macro and the sharing link to embed anywhere.  

<br />

![confluence google form embed.png](https://community.atlassian.com/t5/image/serverpage/image-id/161796iFEEE19AFFD3E3111/image-size/large?v=v2&px=999 "confluence google form embed.png")  

We are considering this software but want to understand why the form is showing for some users while others can't see it.   
[https://marketplace.atlassian.com/apps/1224584/google-forms-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1224584/google-forms-for-confluence?tab=overview&hosting=cloud)  

<br />

<br />

(We tried Confiforms and found it wasn't a good fit for our company.)   


Answers:
author: Fabian Lim
body: Hi [@Andre Larsen](/t5/user/viewprofilepage/user-id/4422603)

There was a similar post with a solution for your issue. Check it out: <https://community.atlassian.com/t5/Confluence-questions/Embedding-Google-Drive-document-in-Dashboard-does-not-work/qaq-p/1308570>

Thanks

comments: author: Andre Larsen
body: Thank you Fabian!   

I was using the Google Form embed code when we first connected the forms and had no issues.   

What happened was the form was updated to include a file upload field, which apparently strips the setting to allow the form to be embedded.   

<https://carrot.d.pr/KnjwR4>  

Thanks for your response. Had it not been for your assist, I wouldn't have seen that alert.


author: Fabian Lim
body: Excellent! When you have some time, pleaes vote on the accepted solution on the thread I posted and also close this one by accepting the answer.


Tags: cloud

confluence-cloud

forms

google
Is there an honest alternative to Hidden Fragment Macro Plugin?
Asked by Cellwize IT:

Hello,  
We tried to install Hidden Fragment Macro add-on:  
<https://kb.cellwize.com/plugins/servlet/upm/marketplace/search?q=hidden>

However, this add-on is not supported properly on our current running version.  
We are looking for an add-on with similar features\\functionality like the Hidden Fragment Macro add-on.  
Your recommendation is highly appreciated.


Answers:
author: Nic Brough -Adaptavist-
body: I can't find any alternatives for old versions of Confluence (I'm guessing you are on something below 6.4 if the Hidden Fragment is not available to you)


Tags: app

confluence-server

macro

server
Urgent help needed why we are getting this error (javax.mail.SendFailedException: Invalid Addresses)
Asked by BK:

ERROR:\[confluence.mail.template.ConfluenceMailQueueItem\] Send unable to send email with subject \[Calender\] Event remainder Holiday (Should not be reported to client)

Given mail I'd is valid only but why we are getting this error.

Please help me

I need reasons why we are getting this error.


Answers:
author: Kishan Sharma
body: Hi [@BK](/t5/user/viewprofilepage/user-id/4550455)

Please check this [KB article](https://confluence.atlassian.com/confkb/email-messages-are-not-sent-due-to-java-lang-classcastexception-com-atlassian-confluence-mail-template-confluencemailqueueitem-121045015.html) for the resolution.

comments: author: BK
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

I checked the KB article.

That is one of valid reason. And is there any alternative reasons why we're getting error


author: BK
body: [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991)

Do you any idea regarding this error

We verified mail I'd is active only but why we are getting error

Please update me if possible.

comments: author: Kishan Sharma
body: You can try manually flushing messages from the mail queue. Refer [this link](https://confluence.atlassian.com/doc/the-mail-queue-151387.html) and see if that helps.


author: BK
body: He replied as Wrong explanation

What should I do


author: Kishan Sharma
body: Sorry didn't get you?


author: BK
body: Regarding that error KB article and manually flush mail queue are wrong explanation for that error my TL replied


author: Kishan Sharma
body: I would suggest raising a [support ticket](https://support.atlassian.com/contact/) to Atlassian for further help.


Tags: confluence-server

new-to-confluence

server