youngmon/atlassian-qna huggingface dataset:
Auto expand child pages in sidebar
Asked by Krithica G (EXTERNAL):

When opening a space , how to auto-expand and show all the child pages in the sidebar?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Krithica G (EXTERNAL)](/t5/user/viewprofilepage/user-id/5287267) !

You can refer to this page: <https://confluence.atlassian.com/doc/page-tree-macro-163414255.html>

To summarise the startDepth needs to be changed to 1 in order to show the child pages automatically when the page is open.

comments: author: Krithica G (EXTERNAL)
body: Thank you. this shows in the page. Can the same be configured in the sidebar?


author: Nikola Perisic
body: I see, there is another reference here: <https://community.atlassian.com/t5/Confluence-questions/How-to-auto-expand-sidebar-page-tree-to-show-children-of-current/qaq-p/923972>

There is no other reference to the sidebar than this page here.

There are other articles but those are related to the cloud.


author: Marc - Devoteam
body: Hi [@Krithica G (EXTERNAL)](/t5/user/viewprofilepage/user-id/5287267)

Unfortunate this can't be achieved in the sidebar of a space.

Also I think they didn't do it for performance purpose, as every child page must be checked against possible page permissions.


Tags: confluence-data-center

confluence-server

data-center

server
slack integration stopped when new subpage is added
Asked by samuel.castaneda:

We noticed today that the confluence cloud slack integration stopped working.  
We have it subscribed to post to a channel when someone adds a subpage to a certain page and it just stopped.  
I've disconnected it and reconnected it and have added a page to test it, but it's still not sending a message to the channel.  
Thanks!


Answers:
author: Darryn van der Walt
body: We've noticed the same. I've manually deleted and added pages and disconnected the subscription and recreated it, but the notification never makes it to Slack about the new child page being added.

Very annoying as we distribute release notes internally this way to a slack channel.

comments: author: samuel.castaneda
body: I've found a way to actually submit a bug.  
In slack: \`/confluence feedback\`  
Not sure if it actually gets reviewed, though.


Tags: cloud

confluence-cloud

slack
How can I resolve " We've hit a snag"
Asked by Chonnakan Thammawichan:

![image_720.png](/t5/image/serverpage/image-id/307160i3BA856DA0CC4AD2B/image-size/large?v=v2&px=999 "image_720.png")


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Chonnakan Thammawichan](/t5/user/viewprofilepage/user-id/5412072)

Best way will be to raise support request on <https://support.atlassian.com>

Regards,

Seba


Tags: cloud

confluence-cloud
Setting up microsoft sql database
Asked by David Haddad:

**Can't reach database server or port**

SQLState - 08S01  
com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host DESKTOP-PH2EQOC, port 1433 has failed. Error: "Connect timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

This isn't really a Confluence problem, so we can't help you much. The message you are getting is telling you that Confluence can not connect to the database, and that will be a database server or network problem. Either the MSSql service is not running on the machine, or the port is being blocked by a firewall or security system.

In my case, it's almost always a firewall when I get this message - I tend to run a firewall on every server I touch, and I always forget to open up the database ports when I'm building a new Atlassian system.


Tags: confluence-data-center

data-center
Not able to change font in Confluence
Asked by Saira:

Hi,

I'm generating a Confluence page via the Send Web Request Jira automation module. I want to generate the page in Calibri, but using the following throws an error

\<p style="font-family:calibri"\> text\</p\>


Answers:
author: Marc - Devoteam
body: Hi [@Saira](/t5/user/viewprofilepage/user-id/4179012)

Unfortunately custom CSS is a known limitation.

I also see that all related feature requests done at Atlassian have been closed. With the mention that this will not be a feature that will be address in the foreseeable future


author: marc -Collabello--Phase Locked-
body: Hi [@Saira](/t5/user/viewprofilepage/user-id/4179012) ,

When you generate a Confluence page, you can't use full html/css.

I believe font changes are not supported.


Tags: cloud

confluence-cloud
Can Organization Admin override the Confluence Page Approval Process?
Asked by Ravee:

Hi, one of my user is not able to sign off confluence page, due to internal organizational changes. However when the approval process was initiated, that user was part of approval chain. How can I remove his required approval or override his in-review status?


Answers:
author: Marc - Devoteam
body: Hi [@Ravee](/t5/user/viewprofilepage/user-id/5210014)

If you are not using an app for approvals in Confluence, how does the process look like.

Can you share screenshots?

comments: author: Ravee
body: hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976) I am using the Page Approval Process via below.

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/307349i5DC8B50EC9EF8B39/image-size/large?v=v2&px=999 "Screenshot_1.png")


author: Marc - Devoteam
body: Hi [@Ravee](/t5/user/viewprofilepage/user-id/5210014)

This is still a marketplace app that is being used.

I have seen this app before, this is the following one: [page-approval-for-confluence](https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?hosting=cloud&tab=overview)

You should be able to reset the approval process and then create a new approval.

See [Resetting+page+approvals](https://appfire.atlassian.net/wiki/spaces/PAFC/pages/472023514/Resetting+page+approvals)


author: Valerie Knapp
body: Hi [@Ravee](/t5/user/viewprofilepage/user-id/5210014) , thanks for your question.

Are you using an app for this, like Comala? If so, you can check out their documentation for how to make changes to the approvals - <https://appfire.atlassian.net/wiki/spaces/CDMC/overview>

If it is another app, you can check the marketplace for their documentation in the support tab - [https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=cloud&tab=support)

I hope this helps, but if not, please reply and give some feedback.

Cheers

comments: author: Ravee
body: Thanks [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946) for the feedback. I am not using any app at the moment.. I can definitely try for future page approval processes. But stuck with the one which is already in progress.


Tags: cloud

confluence-cloud
import large space (48Gb) from another Confluence cloud
Asked by Ronny Van der Perre:

Hi,

I'm trying to import a large space (48Gb) from another Confluence cloud into my company's cloud though the import space web form.

I keep getting an error message or page time-outs.

![image (11).png](https://community.atlassian.com/t5/image/serverpage/image-id/307053i2475571B1D7AAC10/image-size/large?v=v2&px=999 "image (11).png")

Any alternative methods for importing large spaces?


Answers:
author: Marc - Devoteam
body: Hi [@Ronny Van der Perre](/t5/user/viewprofilepage/user-id/5432062)

Welcome to the community.

Big spaces are know to have issues importing.

Best action is to reach out to [Atlassian Support](https://support.atlassian.com/contact/#) and have them help you in these cases.


Tags: cloud

confluence-cloud
Forge Creation of New Macro - Paramaters not being created
Asked by Damien Taylor:

Hi, I am new to forge and have been attempting to create a new Confluence macro that takes paramaters. This would allow the user add values to the macro and a table would be created.

I have created the app, but when I try and add parameters they do not appear Confluence.

<br />

**Forge App Settings**

Incase it helps I have provided the values that I used to create the app:

- Category = UI Kit

- product = Confluence

- template = confluence-macro

**SCRIPTS**

Below is my manifest.yml file:  

modules:  
macro:  
- key: test6-hello-world  
function: main  
title: test6  
description: Inserts Hello world!  
parameters:  
- key: testInput  
type: string  
label: Test Input  
defaultValue: ""  
function:  
- key: main  
handler: index.run  
app:  
id: ari:cloud:ecosystem::app/privatexxxxxx

I have also attempted to add to my package.json file based on other comments:

{  
"name": "confluence-macro-ui-kit",  
"version": "1.0.30",  
"main": "index.js",  
"license": "MIT",  
"private": true,  
"scripts": {  
"lint": "./node_modules/.bin/eslint src/\*\*/\* \|\| npm run --silent hook-errors",  
"hook-errors": "echo '\\\\x1b\[31mThe build failed because a Forge UI hook is being used incorrectly. Forge UI hooks follow the same rules as React Hooks but have their own API definitions. See the Forge documentation for details on how to use Forge UI hooks.\\n' \&\& exit 1"  
},  
"devDependencies": {  
"eslint": "\^8.56.0",  
"eslint-plugin-react-hooks": "\^4.6.0"  
},  
"dependencies": {  
"@forge/ui": "1.10.5"  
},  
"parameters": {  
"testInput": "yourTestInputValue"  
}  
}

However nothing I do seems to work. Could you please provide suggestion of what I am doing wrong?

Thanks,  
Damien


Answers:
author: Marc - Devoteam
body: Hi [@Damien Taylor](/t5/user/viewprofilepage/user-id/5431966)

It's best to direct your question to the Forge community on the Developers community of Atlassian.

<https://community.developer.atlassian.com/c/forge/45>

This global community serves the non-development of application, that where the developer community is dedicated to.


Tags: cloud

confluence-cloud
Is there a way to disable email notification upon Confluence cloud page deletion?
Asked by Kent Chiu:

Hi,

Is there a way to disable email notifications when a Confluence page is deleted?

I am in the process of cleaning up a space and may delete hundreds of pages. Every time I delete a page, the users mentioned in the page get an email notification. This email could cause a lot of spam mail.

I could not find a feature to disable it in the settings.

Thanks,

Kent


Answers:
author: Craig Nodwell
body: Hi [@Kent Chiu](/t5/user/viewprofilepage/user-id/3669691) it will send notifications for watchers and @mentions the easiest way would be to disable email at the site level while you do your deletes. Admin -\> Further Configuration -\> Email


Tags: cloud

confluence-cloud
Manage documents
Asked by Michael Kornmann:

how can i display documents on more than one page? I want to use the same document on more than one page. Is there such a thing as links and shortcuts?


Answers:
author: Michael Kornmann
body: Hi [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516) and [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390), thanks for your help.

I have created a page A and inserted 10 PDF?s. Now I would like to see 2 of these 10 attachments on page B and C as well. My approach: one page with all attachments and then link them. I need a PDF on several pages. I can't reach my goal with your idea. Does each file have to have its own page ? In Dokuwiki I have a section where I can upload all the files and then I can integrate them via a hyperlink, is that not possible?

comments: author: Tansu Akdeniz
body: In Page A, add PDF 1 inside Excerpt Macro and give a name to this macro . Go to Page B add Excerpt Include macro, select Page A and relevant macro. Then, PDF 1 will be shown in Page B content. Basically, you can add all 10 PDF's to different macros in same page to make it re-usable in other pages.


author: Michael Kornmann
body: [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390)

I've got it, thank you :-)


author: Craig Nodwell
body: Hi [@Michael Kornmann](/t5/user/viewprofilepage/user-id/5431890) welcome to the community. Excerpt and Excerpt Include macros. Page Include macro. Anchor macro. Will all work to help display content from other pages.


author: Tansu Akdeniz
body: Hi [@Michael Kornmann](/t5/user/viewprofilepage/user-id/5431890)

Welcome to the community.

You can use Include Page macro to display the content of another page.

[Insert the include page macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/)

Alternatively, it is possible to get part of a page's content for re-use via [excerpt macro](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/).


Tags: cloud

confluence-cloud
Leaving a comment in a document on confluence cloud
Asked by John Harris:

I conduct document reviews of PDFs in confluence. I used to be able to open the document within confluence, drag a comment icon to where I wanted it, and leave a comment. Once we transitioned to the cloud I cannot do this.

How do I leave a comment in the pages of an uploaded .PDF or .DOCX in confluence cloud?


Answers:
author: Paul
body: Hi! ?

Since you mentioned having trouble leaving comments on PDFs and Word docs in Confluence Cloud, I thought I'd share a tool I've been working on called Workflow. It's like Trello, but designed to make it easier to collaborate on and review various file types.

With Workflow, you can upload files, organize them, and leave comments directly on specific parts of the document, keeping everything in one place.

If you're interested in testing it out as a potential alternative, just shoot me an email at paul@workflow.design. No pressure, though - I just thought it might be helpful given the challenges you described.

Let me know if you have any other questions!


author: marc -Collabello--Phase Locked-
body: Hi [@John Harris](/t5/user/viewprofilepage/user-id/5431665) ,

It is not directly possible to edit or comment on attached documents in Confluence Cloud. Some addons make the process easier, but in general it is more involved than on Confluence Server.

comments: author: John Harris
body: I noticed that documents that were uploaded to Confluence Server brought the capability with them when we transitioned to Cloud. Which Confluence Cloud addons would give us commenting abilities? We don't need to edit the documents.

Thanks for your reply to my original post.


Tags: cloud

confluence-cloud
When using langchain ConfluenceLoader, I am getting ApiPermissionError
Asked by Shaikh, Roofi Y:

I am using langchain to load the confluence pages but getting Api Permission error.

Here is the code :

from langchain_community.document_loaders import ConfluenceLoader  
loader = ConfluenceLoader(  
url="<https://ge-hc.atlassian.net/wiki>", username="roofi.shaikh@gehealthcare.com", api_key="my-api-key"  
)  
documents = loader.load(space_key="SPACE", include_attachments=True, limit=50)

Here is the error :

```
Retrying atlassian.confluence.Confluence.get_all_pages_from_space in 2.0 seconds as it raised ApiPermissionError: The calling user does not have permission to view the content.
```

How do I enable permissions ?


Answers:
author: Hariharan Iyer
body: Hi [@Shaikh, Roofi Y](/t5/user/viewprofilepage/user-id/5431575) ,

You will have to ask your Confluence administrator to add permissions. Most likely you will need to have "View" permissions on the specific space. You can verify if this is the issue by running your script on a more restricted space (e.g. you personal space).

On an unrelated note - for privacy reasons - it would be advisable to mask the URL of your confluence account.

Hope that helps!

comments: author: Mohammad Khaleghi
body: ..


Tags: cloud

confluence-cloud
I need Atlassian support to shutdown a confluence page with a malicious link.
Asked by Graeme Barrie:

Does anyone know how to get in touch with support at Atlassian? I'm working with a client and they discovered that someone created a free confluence account as their company and using it in an email scam. The confluence page has a link to another site that is capturing credentials. My client did not create this page and we need it shut down. How can we do this?

Thanks,

Graeme


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Please forward any malicious email to abuse@atlassian.com - no need to put any explanation in it, just the email is enough. They won't reply, but I know a human will look at the source site and get it shut down if it is malicious.

You should also report individual users this way, but you will need to include the email address that you're getting the scam mails from. If they have an atlassian account, that can be shut down.

If the malicious site is not an Atlassian site, then I'm afraid there is nothing we can do.

comments: author: Graeme Barrie
body: Thanks for the assistance!


Tags: cloud

confluence-cloud
How to recover the page?
Asked by Katya Hubich:

HI!   
I have written a page in confluence 2 years ago. I used the link for it, but sometime ago It's stopped working. I can't see this page on my account, even through I haven't deleted it. I don't understand how to ask my question properly, but I really need this page back. Can someone please help me?   
P.S. I can't contact support cause I'm using a free plan unfortunately.   
This is the link for it.. Maybe it will help.   
<https://businesskatya.atlassian.net/l/c/QkB6FXiu>


Answers:
author: Marc - Devoteam
body: Hi [@Katya Hubich](/t5/user/viewprofilepage/user-id/5431548)

Welcome to the community.

The page you created, was this in the same free tier instance, or another one?

This as free tier instance will be removed after a certain period of inactivity.

"If a Free site is dormant for 3 months, we will suspend the site. If after 6 months, the site remains inactive, we will delete the site."

Otherwise to have a loophole to submit a support issue, temporary upgrade to the standard tier for free, raise your issue and set your instance back to free tier.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The error message given for the site you link to tells us that it does not exist, so it was either never created, or it has been shut down. Either way, there is nothing we can do for you here in the Community - you need to talk to Atlassian about this.

There are a couple of things that might be a problem here. Your site is not active because:

* It lapsed - no one used it for over a year, and your admins did not respond to the "hey, your site looks unused, we'll shut it down if you don't tell us you want to use it" messages.
* The site was shut down because it breached Atlassian's T\&Cs. I've only ever seen this happen when a site is either blatantly malicious (sending spam or hosting malware), or when it is owned by an organisation that supports the invasion of Ukraine by Russia.

If it is neither of those, then let us know and the Community can ask Atlassian directly.


Tags: cloud

confluence-cloud
List child pages in a table
Asked by Alan Halley:

How do I create a table that lists child pages with summary data?

![Project Requests Page.png](https://community.atlassian.com/t5/image/serverpage/image-id/306907i9BCB87BFC9F860F3/image-size/large?v=v2&px=999 "Project Requests Page.png")

![Project Request Page.png](https://community.atlassian.com/t5/image/serverpage/image-id/306909i48245BD77F7BE601/image-size/large?v=v2&px=999 "Project Request Page.png")

Thanks.

Alan


Answers:
author: Alan Halley
body: Use the Page Properties Report macro.

![Page Properties Report.png](https://community.atlassian.com/t5/image/serverpage/image-id/307097i7299379CF6FBE340/image-size/large?v=v2&px=999 "Page Properties Report.png")


author: Bal?zs Szak?l _META-INF_
body: Hi [@Alan Halley](/t5/user/viewprofilepage/user-id/1090750) ,

You can try [Advanced Content Navigator for Confluence](https://marketplace.atlassian.com/apps/1218865/advanced-content-navigator-for-confluence?hosting=cloud&tab=overview).

With this app you can show page tree from any root location, and insert even multiple macros next to each other.

The macros can be expanded to see table of content of pages, and more. Also changes are shown with purple since your last visit!

![Screenshot 2023-11-14 at 15.52.02.png](https://community.atlassian.com/t5/image/serverpage/image-id/307793i25F892F738FD08E8/image-size/large?v=v2&px=999 "Screenshot 2023-11-14 at 15.52.02.png")

BR,  
Balazs


author: Alan Halley
body: Use the Page Properties Report macro.

![Page Properties Report.png](https://community.atlassian.com/t5/image/serverpage/image-id/307098iF5C2CF40FDC53ACA/image-size/large?v=v2&px=999 "Page Properties Report.png")


author: Kristian Klima
body: Hi [@Alan Halley](/t5/user/viewprofilepage/user-id/1090750)

You can use Confluence Databases.

See [here](https://community.atlassian.com/t5/Confluence-questions/Shortcut-to-add-quot-Page-Link-quot-entries-to-confluence/qaq-p/2597061#M291172) how to create a DB with pages and other attributes.

comments: author: Alan Halley
body: I have the child page macro, but I'd like to have a table (in red). New project page shown for reference.

Thanks.

Alan

![Project list.png](https://community.atlassian.com/t5/image/serverpage/image-id/307049i260EA0F1E85B66EF/image-size/large?v=v2&px=999 "Project list.png")

![New projec.png](https://community.atlassian.com/t5/image/serverpage/image-id/307050iF7C2015F011BF229/image-size/large?v=v2&px=999 "New projec.png")


author: Alan Halley
body: Use the Page Properties Report macro.

![Page Properties Report.png](https://community.atlassian.com/t5/image/serverpage/image-id/307099i4837D9A1D868947C/image-size/large?v=v2&px=999 "Page Properties Report.png")


Tags: cloud

confluence-cloud
unable to unistall app within trial period
Asked by rdroske:

Hello Community,

we have tested an app for Jira, but it doesn't match our requirements.  
We see in "Billing Console" that it's substription was canselled, but we still cannot uninstall it.

Any ideas what is going wrong ?

Regards Ralf


Answers:
author: Nikola Perisic
body: Hello [@rdroske](/t5/user/viewprofilepage/user-id/3237141)

Have you check in your Billing console if the status for the app is indeed in the cancelled status? It takes around 25 days for the app subscription to be cancelled

comments: author: rdroske
body: Hello Nicola,  

it shows me "Pending for cancellation in 15 days".  
Seems that that means it will be canceled in 15 days and we need to wait until this done.  

That was not clear for us, that this means we have to wait until this is over/done.  


Tags: cloud

jira-cloud