youngmon/atlassian-qna huggingface dataset:
Getting rid of "quickstart" in confluence cloud
Asked by plassus:

I'm taking a look at confluence cloud and I cannot figure out how to get rid of the green "quickstart" checklist in my spaces. I cannot seem to remove it, I can minimise it but often comes back on a reload and takes half the screen.

I've tried ticking all the boxes, creating a new space and going through all the settings I can think of.

Any way to get rid of it? Doesn't seem like something I would want there forever.


Answers:
author: Diego
body: Hello [@plassus](/t5/user/viewprofilepage/user-id/4161957) !

After you finish the checklist, you should be able to click the "Dismiss quickstart" option that is located at the bottom of the quickstart section.

This is what it looks like:
> ![Screen Shot 2020-11-18 at 15.22.35.png](https://community.atlassian.com/t5/image/serverpage/image-id/118837iE35EA4875B354EB8/image-dimensions/266x628?v=v2 "Screen Shot 2020-11-18 at 15.22.35.png")

For me to finish all the steps, I did not need to actually do what was being asked. Just clicking to do so and then returning to the page greenlighted it.

I hope this helps!

comments: author: plassus
body: Fabulous! Found it! Turns out there was a bar along the top offering me a free trial. This shifted everything on the screen down and the "Dismiss" button was pushed off the bottom.

Thanks, once I new what I was looking for it was easy.


author: Diego
body: Great to know that this helped you out [@plassus](/t5/user/viewprofilepage/user-id/4161957) !


author: Wilson Cao
body: I managed to dismissed the quick start button.

BUT, PLEASE, REMOVE THIS QUICK START BUTTON! I know where to start!


author: Brenda Strong
body: If it was a bug, it's back :(


author: Lars M?hlmann
body: Hey there , I have the same problem but can't accomplish the "Invite your teammates" element. It always raises a JS Errors in the browser console.  
Dismiss button doesn't help to get ride of it. Any ideas?

Cheers,

Lars

comments: author: Lars M?hlmann
body: A late update - I got in touch with the developer team and they confirmed it was a bug and it has been fixed two months ago.

Cheers,

Lars


author: Stuart K Smith
body: Well, they haven't actually fixed it apparently. We just transitioned from self-hosted to cloud and now this ridiculous thing hovers on every page. My "Quickstart" annoyance has four items in it and I can only clear 2 of them. Seems like anyone with even a small amount of intelligence would have programmed it to be removeable WITHOUT having to slog through "tutorials" since they're useless anyway unless you are on day one of using the software.


author: Chue Vang
body: Hey, let's make something really AWESOME. Just like Clippy! YEAH! Anyone remember Clippy? It was awesome. Atlassian must of took a page out of MS playbook. So next step is: Due to unpopular demand, Clippy has been disabled, then removed. yep still waiting for that in 2023


Tags: cloud

confluence-cloud
Our whole Confluence is down and we cannot update our billing details, I need help
Asked by Kirsty Power:

This morning we saw this..

![Screenshot 2020-11-16 at 07.47.55.png](/t5/image/serverpage/image-id/118392i7F94A78A7218B203/image-size/large?v=v2&px=999 "Screenshot 2020-11-16 at 07.47.55.png")

We believe it is due to our card expiring, however none of the admins can access to update this, it is asking us to create a new account. We use both confluence and jira - right now it is stopping us being able to do work.

Anyone know of a way to get a faster support resolution?


Answers:
author: Liam Green
body: Hi [@Kirsty Power](/t5/user/viewprofilepage/user-id/4161852)

Welcome to the Community.

If you use the below link you can contact Atlassian directly - they're usually quite quick to help:

<https://support.atlassian.com/contact/#/>

Hope that helps,

Regards, Liam

comments: author: Kirsty Power
body: Thank you Liam, I have emailed them, still waiting for a response but it is causing us problems as a business now so will try emailing again.


author: Liam Green
body: Hi Kirsty.

My only other suggestion in the mean time, is to make sure your Site Admin, not just a project admin, is trying to log in. If it is a Site Admin, make sure they clear their cache before trying to log in.


author: Kirsty Power
body: Thank you Liam, we have tried that too


Tags: cloud

confluence-cloud
How to import ready draw.io diagram to Confluence page using API only?
Asked by Daria Antsupova:

I have some process when I programmatically generate draw.io diagrams and then I need to paste these diagrams to the Confluence page. I suppose to use API only.

I realized how I can insert a diagram on page, but before I need to have it in draw.io plugin search.

So, my question about importing - how I can execute**using API of Confluence** the same action as import diagrams from diagram editor:

- add draw.io macro to the page, then click 'Edit' to launch the diagram editor.

- From there you go File -\> Import.

- The XML you are importing needs to be a draw.io diagram.


Answers:
author: Boris
body: Hi Daria,

If you already have the diagram file, you just need to upload it to a page or blog post. You can use the [rest endpoint](https://docs.atlassian.com/ConfluenceServer/rest/7.9.0/#api/content/{id}/child/attachment-createAttachments) for that. Attachment's content type needs to be "application/vnd.jgraph.mxfile" so search can pick it up.

Boris.

comments: author: Daria Antsupova
body: It works, thank you.

My example of code on Python:

```
url = CONFLUENCE_BASE_URL+'/rest/api/content/'+CONTENT_ID
headers = {"X-Atlassian-Token": "nocheck"}
files = {'file': ('diagram.drawio', open('tmp/diagram.drawio', 'rb'), 'application/vnd.jgraph.mxfile')}
requests.post(url+'/child/attachment', data=data, auth=('user', 'password'), files=files, headers=headers)
```


author: mawi
body: Hi [@Boris Jockov _draw_io_](/t5/user/viewprofilepage/user-id/853350) ( \& [@Daria Antsupova](/t5/user/viewprofilepage/user-id/4161793) )!

If I update the drawio diagram via the API, will the preview (rendered image on the confluence page) that the drawio macro results in also be updated (or be updated when the page is rendered, either way so that the new diagram is used and shown) ?

BR! /marcus


author: David Benson _draw_io_
body: [@mawi](/t5/user/viewprofilepage/user-id/1914158)The PNG preview is generated on diagram save, it's a client-side operation. The diagram shown on the page view is the diagram itself, the viewer is JavaScript that loads and displays the diagram.


Tags: atl-gruland

confluence-server

draw.io

server
confluence cloud --> meeting note
Asked by Mauro Donadel:

In the page meeting note I've delete one task inside the page, but in the meeting note's list that task exist already  

I try to check and in the list of my task and the page return   
![image.png](/t5/image/serverpage/image-id/118383iE2B1D21C1EE60236/image-dimensions/541x69?v=v2 "image.png")  

Tnk for help me   
MD


Answers:
author: Mauro Donadel
body: workaround:  
copy \& paste in a new meeting page with delete the origin, but is a workaround :/


Tags: cloud

confluence-cloud
creating a spaces error
Asked by Dai Desmond:

mysql version 5.7.32

confluence version 7.4.5

why I can not create a space?

![????_20201116141453.png](/t5/image/serverpage/image-id/118366iCB9C84BEB6ACAC6E/image-size/large?v=v2&px=999 "????_20201116141453.png")


Answers:
author: Fabienne Gerhard
body: Hi [@Dai Desmond](/t5/user/viewprofilepage/user-id/4161550)

welcome to this wonderful community

In my first idea this might have something to do with [restrictions](https://confluence.atlassian.com/doc/global-permissions-overview-138709.html)?!

If not we might need further informations.

comments: author: Dai Desmond
body: ![????_20201116153755.png](https://community.atlassian.com/t5/image/serverpage/image-id/118377i881A265815DA577D/image-size/large?v=v2&px=999 "????_20201116153755.png")![????_20201116153801.png](https://community.atlassian.com/t5/image/serverpage/image-id/118378iE5829E044DC6C501/image-dimensions/779x257?v=v2 "????_20201116153801.png")I I think there is no problem of my restrictions config, Samuel Dai in the group confluence-administrators, confluence-administrators can create space.


Tags: confluence-server

server
table in the table.
Asked by wnagmijung:

I want to make a table in the table.


Answers:
author: Keith Meagher
body: Is there a viable workaround for this? I need to continue to update existing pages and add nested tables. WE just migrated from server based to cloud based and this is really bad


author: Ollie Guan
body: Hi [@wnagmijung](/t5/user/viewprofilepage/user-id/4161548) ,

Nesting tables are unsupported.

<https://jira.atlassian.com/browse/CONFCLOUD-58656>

<https://community.atlassian.com/t5/Confluence-questions/Nested-tables-in-Confluence/qaq-p/695151>


Tags: cloud

confluence-cloud
Android app says "failed to load" but ok from web site
Asked by Ronny Zulaikha:

![2020-11-15 21.25.39.jpg](/t5/image/serverpage/image-id/118334iB364A82A05C0E4D2/image-size/large?v=v2&px=999 "2020-11-15 21.25.39.jpg")

The documents download correctly even from my phone when accessing through myaccount.atlassian.net/wiki

Any suggestions would be appreciated.

Thanks

Ronny


Answers:
author: Daniel Ebers
body: Hi Ronny,

does this happen lately or have you received the error message ever since using the mobile phone?

Which version of the App do you use? Could you probably also state which device this is and which Android version this is?

Do you receive these errors while being on

* WLAN
* mobile network
* or both?

Can you confirm it makes any difference when switching the access from mobile to WLAN or vice versa?

Have you probably had the chance to uninstall and reinstall the App?

Cheers,  
Daniel

comments: author: Ronny Zulaikha
body: Hi Daniel

Thanks for taking the time to reply.

Although I've used the confluence website from my PC for months, I only recently installed the app on my phone. On this particular page (page "A"), the error has always occurred.

The phone is a Pixel 3a, and android version 11.

The problem occurs both over Wi-Fi and the 4G network.

Until you suggested, I hadn't tried uninstalling and reinstalling the app. I have done that now and then now is a slight improvement in functioning!

Now on the page itself, the thumbnail of the PDF (PDF "1") displays, but when I click on it, the actual contents don't display. Instead, the message "Something went wrong. It might just be a hiccup." displays with a "try again" button.

Strangely, on page "B" I can open a PDF (PDF "2") without any issue.

Tomorrow I'll try adding PDF 1 to page B, and PDF 2 to page A. That might provide a clue...

Cheers  
Ronny


Tags: android

cloud

confluence-cloud
How to repeat timebomb license test during plugin development?
Asked by Dirk Brutscher:

Hello,  
currently i have a basic understanding problem concerning the testing of timebomb licenses:

During development I test a license case in my source code using a timebomb license (e.g. the 10 seconds license). But how can I repeat this, the license is logically invalid after 10 seconds and a second test is not possible?

c.f.: Timebomb licenses for testing server apps

<https://developer.atlassian.com/platform/marketplace/timebomb-licenses-for-testing-server-apps/>


Answers:
author: Dirk Brutscher
body: Ok,

I found something:

<https://developer.atlassian.com/platform/marketplace/adding-licensing-support-to-server-apps/#step-3--make-your-app-licensable>
> If you run out of licenses, you can shut down your Jira instance using **CTRL+D** in your terminal; and then running `atlas-mvn clean` to remove your `target` staging directory.


Tags: confluence-server

server
Change Confluence Webserver Port without Proxy
Asked by Jannik2020:

if i changed the Port of confluence in /opt/atlassian/confluence/conf/server.xml in the connector to the default Port 80 like this

\<Connector port="80" connectionTimeout="20000" redirectPort="8443"  
maxThreads="48" minSpareThreads="10"  
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"  
protocol="org.apache.coyote.http11.Http11NioProtocol"/\>

i cant enter my confluence on xxx.xxx.xxx.xxx  
have i need to change something more ?  
i have confluence startet as root like this  
sudo /etc/init.d/confluence start

could you help me ?

![Bildschirmfoto_2020-11-13_17-06-13.png](https://community.atlassian.com/t5/image/serverpage/image-id/118291i26077633BBBE5DC2/image-size/large?v=v2&px=999 "Bildschirmfoto_2020-11-13_17-06-13.png")


Answers:
author: Jannik2020
body: Problem solved


Tags: confluence-server

server
How to Shift+Enter as default into confluence editor
Asked by Marcus Tang:

look like confluence doesn't appear to be a way to change the settings of line spacing defaults.  
why NOT ??? JUST DO IT !!!!  
confluence assume every enterprise staff are all html editor ???  
confluence hope normal person understand enter=\<p\> but shift+enter=\<br\> ???  
I DON'T UNDERSTAND !!!!!


Answers:
author: Stephen Wrathall
body: I wonder if there's an opportunity here to make the difference between \<shift\>+\<enter\> and just plain \<enter\>. I only recently learned that the former does a simple newline, and the latter starts a whole new paragraph.

Now that I know the difference, I absolutely love it! But it took me a long time to figure it out - I wish it was clearer.  
(Writing this last sentence with \<shift\>+\<enter\> to show the difference, even though it ideally deserves a whole new paragraph).  


author: Nic Brough -Adaptavist-
body: Confluence is supposed to be a simple editor and a clean reading experience. If you are thinking of messing with line spacing, you are moving away from a standardised clean reading experience, and hence Confluence is probably the wrong tool - you need a formatting-centred tool rather than an easy reader.


Tags: confluence-server

server
How to create attractive Blog Summary Pages ?
Asked by Andreas Haagner:

We want to provide an attractive summary page for latest Blog posts for our development community - like this example from Atlassian:

<br />

<https://www.atlassian.com/blog>

Which Apps or Plugins did you use ?  
Any Tutorial on this ?

Note:  
We are aware of the Blog Posts Macro - but the functionality (styling\&configuration) is too limited.


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Andreas Haagner](/t5/user/viewprofilepage/user-id/4160687),

I think our app [Lively Blogs for Confluence](https://marketplace.atlassian.com/1213057) might offer what you're looking for. It comes with a global overview page for all your blogs which is also available via a macro to be inserted into other pages.

![Browse all posts on the blogs page](https://marketplace-cdn.atlassian.com/files/images/1f7c9802-2542-49bd-ac6f-ecb10a2fb3e2.jpeg)

Let me know if you have any questions. :)

Cheers,  
Sven


Tags: blog

confluence-server

server
Automatically create new pages 'on the fly' ... like in other wikis
Asked by Andrew Johnson:

Alright - raising an old question that I am sure I am just missing as a new user...My experience is that in the typical wiki you can use double brackets around a text and that would create a page. Is there a more intuitive way to create pages from text? My use case is to create documentation around some software we use and it has subpages etc. I would rather create them on the fly then have to create the new pages, name them and then link them back to the page.

My "\[ \]" just stay as square brackets, they don't launch a macro menu or anything like a "/" does.


Answers:
author: Fabienne Gerhard
body: Hi [@Andrew Johnson](/t5/user/viewprofilepage/user-id/4160537)

welcome to this wonderful community

I couldn't find an opportunity for your mentioned idea (right in tex) but 'Create' button in Cloud is so useful!

Have a look on [using templates](https://support.atlassian.com/confluence-cloud/docs/create-a-page-from-a-template/) right on the fly (where you can also make settings).

Hope this could help you!

Feel free to ask for more help


Tags: cloud

confluence-cloud

link

page
Page Properties Report
Asked by Richard Gunther:

I just want to show the Page Properties Report *without* filtering by label. Specifically, I want to be able to include pages that don't have any label. Is that not possible natively---without some paid plug-in?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Richard Gunther](/t5/user/viewprofilepage/user-id/4160410) ,

It is not possible with the standard Page Properties Report macro, the Label field is an obligatory one.

We can suggest using our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app. It's a paid plug-in but you'll have one month of free trial to see if it suits your needs.

The app provides the [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros that can collect one-row and multiple-row tables as well from

* current or specific page
* **page and childpages**
* **page and all descendants**
* pages with labels (like the standard Page Properties Report macro)


Tags: cloud

confluence-cloud
PII Protector Plug-in for Confluence
Asked by Ashok Kumar Srinivas:

Hi,

I would like to know if the PII Protector Plug-in for Confluence supports scanning the PII data in the attachments files. Please do let me know if any of you have used it already, it will be useful to me, I am planning to evaluate this plug-in soon.

Thanks,

Ashok Kumar Srinivas


Answers:
author: Tetiana Khenkina _Enhancera_
body: Hi Ashok,

Thanks for your interest in our PII Protector app.

We are currently working on attachment scanning support and are pretty far along the way.

I will keep you posted.


Tags: addon-com.enhancera.pii.pii4confluence

confluence-server

server
Confluence: how to default open links in new tabs?
Asked by Brenn Kucey:

How can we create a link that, when clicked, will open the link in a new tab? I've seen this done in other products like Gmail. I have a reference page that I keep open all day, and would like links to open in new tabs, rather than directing my browser away from that page.


Answers:
author: Artem Fomin - DevOps Action
body: Unsupported natively:

<https://jira.atlassian.com/browse/CONFSERVER-11194>

I just use right-click \> open in new tab


Tags: cloud

confluence-cloud
Use confiforms text field to create unique reference
Asked by laurent:

Hi

I have 3 text field. One f1, two f2 and three f3=CONCAT f1\&f2. With this I want to have only 2 first f1 characters and 3 last f2 characters and concat them in f3. I tried all confiform virtual fonction and I found any solution to do that. How can I extract X first or X last characters from text field ?

thanks


Answers:
author: laurent
body: Finally it doesn't work. I used LEN function minus x or y to calculate number of character to "delete" to have only 3 last character for exemple. However it seems the trunc function doesn't accept field as variable as argument.....


author: Alex Medved _ConfiForms_
body: You can use trim\* and trunc\* virtual functions

Something like this

![Screenshot 2020-11-13 at 18.18.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/118209i0ED98947F53C2E9B/image-size/large?v=v2&px=999 "Screenshot 2020-11-13 at 18.18.58.png")

comments: author: laurent
body: Yes I already tried this but I don't know f1 and f2 text value length so if f1 is loremipsum, f1.trimLeft(2) = loremips not lor. Same pb with trunk function.


author: Alex Medved _ConfiForms_
body: You can get X characters from start or from end... depending what function you use trim or trunc... I dont quite understand your comment


author: laurent
body: If f1= azerty I want obtain rty with f1.trimLeft(3) I'll obtain aze

if f1= azertyuiop I want obtain iop with f1.trimLeft(3) I'll obtain azertyu

I don't know how to use trunc ou trim to keep only 3 last characters or 3 first characters form text field.


author: Alex Medved _ConfiForms_
body: How about this example:

![Screenshot 2020-11-13 at 22.04.21.png](https://community.atlassian.com/t5/image/serverpage/image-id/118233i37BA2C7ADCD37625/image-dimensions/710x401?v=v2 "Screenshot 2020-11-13 at 22.04.21.png")


author: laurent
body: Thank you !

I think hel-ld is the solution. I will try it !


author: laurent
body: Finally it doesn't work. I used LEN function minus x or y to calculate number of character to "delete" to have only 3 last character for exemple. However it seems the trunc function doesn't accept field as variable as argument.....


Tags: confiforms
Problem in changing space key
Asked by FaheemUllah:

Hi ,

We want to change space key for a project . The procedure givenhttps://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html is not working for us. Both of the solutions are not working for us .i.e. using copy plugin and xml manually clone or rename space.

Any help in this matter is highly appreciated , please let me know in case of any further details required.

Best Regards,  
Faheem

<br />

<br />


Answers:
author: Bill Bailey
body: You *cannot* change a space key, You can only change the space name. You have to create a new space with the desired key and then copy over the content of the old space to the new space.

There may be a way by hacking the database, but I would do that as a last resort.

comments: author: FaheemUllah
body: Thanks for your reply.  

It looks like creating a new space with desired key is the solution to the problem.  

Do you any additional information about manipulating the database directly ?  

Thanks again for your help.  

Have a nice weekend.  

Best Regards,  
Faheem


author: Bill Bailey
body: I don't. And given the risk of doing so, I would just opt for the brute force method -- not elegant, but it is safer and probably ends up being less time spent than spinning up a test instance, doing the research and testing of a database change. ;-)


Tags: confluence-server

server
Upgrade to: does not match on 2 different servers configured exactly the same.
Asked by Lou-Guardia:

We upgraded Confluence to 7.0.4 and are trying to upgrade again but if I go to Plan your upgrade on the Dev and Prod server the versions available to upgrade to are different not sure why. Both have the same DB and hardware and are on the same Confluence version. Does anyone know where this info is coming from.


Answers:
author: Nic Brough -Adaptavist-
body: My guess is that production is suggesting the latest "long term support" release and the dev box is suggesting "latest available"

comments: author: Lou-Guardia
body: Thanks for your reply. I have a ticket open with Atlassian. I want to upgrade both to the latest recommended shown in prod (Confluence 7.4.5 Enterprise release) but just not sure if I can still do this in Dev it is not showing up. The highest Dev goes to is (Confluence 7.4.3 Enterprise release).


author: Nic Brough -Adaptavist-
body: Those are point releases within 7.4 (the latest long term support release), I wouldn't worry too much about the slight difference - 7.4.5 can be used for both prod and dev.

I'm not sure why Dev is showing 7.4.3 as latest, but my best guess is that you've removed its route to the internet so it can't see that 7.4.5 is latest.


author: Lou-Guardia
body: After I upgraded Confluence I had to upgrade the troubleshooting plugin because the Upgrade To: drop down would not show any results and you couldn't even click on the drop down menu, that was the result of not being to access the route to the internet but that is working now.


Tags: confluence-server

server