youngmon/atlassian-qna huggingface dataset:
Trello Butler
Asked by Jonathan:

Hallo community, i have a trello gold account. after executing some rules no further ones are executed. I read that there are limitations in the number of executions. However, I have only very few executed, maybe 20 pieces. I also do not understand why that is limited. I have to be able to rely on the rules being executed and I do not want to always have to control. How can I check when rules will be executed again? I really do not like it. I have to rely on automation!


Answers:
author: Iain Dooley
body: [@Jonathan Ferger](/t5/user/viewprofilepage/user-id/2833253) The Butler integration is nearing release, and they have this Beta form you can fill out if you want access:

<https://goo.gl/forms/4OT6hmWBmdfjso262>

You should be able to pay extra to get more commands.

If you need to get some automations happening and don't want to wait until Butler is accepting new users or can't get what you need out of the Beta in time, you can also use Trellinator which is a Google Apps Script library I wrote to automate Trello:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

Although Trellinator commands are harder to code initially (or you need to pay a developer to do them for you) they have the added benefit of not having hard limits on command/automation usage.


author: Jodi LeBlanc
body: Hi [@Jonathan Ferger](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2833253) Trello is acquiring Butler. Since you deactivated it you may have to wait until they are accepting new users, which I am told will be soon.

Here is the FAQ on the acquisition:

<https://butlerfortrello.com/powerup/1548268048/acquisition-faq.html>

there is also a butler specific email for support at the bottom of that document where you could ask if they could possibly re-enable the power-up you already had installed.

Thanks,

Jodi


author: Jonathan
body: Now i deactivated butler and cant find it anymore in the powerups... is there a bug in the powerup? ;-(

comments: author: Jodi LeBlanc
body: Hi [@Jonathan Ferger](/t5/user/viewprofilepage/user-id/2833253) Trello is acquiring Butler. Since you deactivated it you may have to wait until they are accepting new users, which I am told will be soon.

Here is the FAQ on the acquisition:

<https://butlerfortrello.com/powerup/1548268048/acquisition-faq.html>

there is also a butler specific email for support at the bottom of that document where you could ask if they could possibly re-enable the power-up you already had installed.

Thanks,

Jodi
How to restrict number of votes in Trello
Asked by Joel Schaal:

I want to mix the \[weekly-team-meetings Trello Board\](<https://trello.com/b/GDz7Wd53/weekly-team-meetings>) with the voting aspect described in \[LeanCoffee\](<http://agilecoffee.com/leancoffee/>).

In order to do so, I enabled the \[Voting Power-Up\](<https://help.trello.com/article/788-voting-on-cards>). But I can't find a way to limit the number of votes a user can have per list (ex: being able to vote on only 3 topics per meeting). Another nice thing to do would be to multi vote (casting multiple vote points for a single topic), but I doubt this is supported.

Can you help me in that regard ? (For info, I'm on the free plan, and I'd rather stay that way for now, so I cannot combine multiple Power-Ups.)


Answers:
author: Iain Dooley
body: [@Joel Schaal](/t5/user/viewprofilepage/user-id/2832484) I just tested this and you do get a webhook notification when someone votes on a card, so you could use the Trello HTTP API to "unvote" when a user votes more than 3 times. This would need to be a custom build, you wouldn't need a power up for it if you used a "bot" user, which you could create using the Trellinator Google Apps Script library:

<https://community.atlassian.com/t5/Marketplace-Apps-articles/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

So ... there exists a solution, depends how badly you want it though ;)

comments: author: Joel Schaal
body: Thanks ! I don't mind spending a little time setting things up.

I will test it to see how it works :-)

Have a great day,  
Jo?l.


Tags: vote
Why am I unable to print a card.
Asked by Joan Crosby:

When I try to print a card it prints only a blank page.

We have previously not had a problem printing a Card


Answers:
author: Daniel Eads
body: Hi Joan,

I'm sorry you experienced this trouble printing cards in Trello! We've identified an issue that should be resolved in an update on Monday.

Cheers,  
Daniel \| Atlassian Support


author: Jodi LeBlanc
body: This issue seems to be affecting several users, I have followed up with the Trello team and will let you know when I hear more.

Thanks,

Jodi
Printing Trello Cards
Asked by Kyle Chin:

I used to be able to print a Trello card by going to a card and click Share\>Print, but today I noticed that only a blank page is exported. Does anyone what happened?![Capture.JPG](/t5/image/serverpage/image-id/48044iC9B6D1F666C03333/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Daniel Eads
body: Hi Kyle,

I'm sorry you experienced this trouble printing cards in Trello! We've identified an issue that should be resolved in an update on Monday.

Cheers,  
Daniel \| Atlassian Support

comments: author: Kyle Chin
body: Thank you for the feedback! I look forward to the update on Monday.


author: Jodi LeBlanc
body: This issue seems to be affecting several users, I have followed up with the Trello team and will let you know when I hear more.

comments: author: Kyle Chin
body: Thank you! :)


author: Earth Tools Office Manager
body: Same trouble here. Send them a bug report.

comments: author: Kyle Chin
body: I just sent them a bug report.


author: Nicolas Guyot
body: Hello,

same issue, same action -\> bug report down.

Waiting for the fix ;-)


author: Edgar Paculan
body: Yehey!!!! problem solved.. thanks Trello team!


author: Sylvain Bilodeau
body: problem reappeared, see this thread: [https://community.atlassian.com/t5/Trello-questions/Printing-out-Cards/qaq-p/2400312?utm_source=dm\&utm_medium=unpaid-social\&utm_campaign=P:online\*O:community\*I:social_share\*](https://community.atlassian.com/t5/Trello-questions/Printing-out-Cards/qaq-p/2400312?utm_source=dm&utm_medium=unpaid-social&utm_campaign=P:online*O:community*I:social_share*)


Tags: print
Trello Filtering: AND instead of OR
Asked by JR Veale:

I like the option to filter a board by label (it's a great way to keep lots of cards in a single board without being overwhelmed with stuff).

I'd like to be able to filter for cards that show both a red label and a blue label, for example. If I choose both labels to filter, I'm shown all red labels and all blue labels instead of just the cards labelled as red AND blue. Which is what I'd expect, so fair enough. Is there a way to filter for AND instead of OR though?

I'm aware I can *search* for this, but then you lose the benefit of a board and just get a list (which negates any benefits).

Any help would be much appreciated!

In case of relevance/interest:

My use case is a set of labels to group cards into sets of related tasks (product 1, product 2, experiment 1, etc), and a separate set of labels to also define what kind of task the card is (UX design, mechanics, electrics, back-end software dev, etc). I'd like things organised with labels in this way so that I can use the board lists to organise tasks into columns of grouped goals/'needs-to-be-done-by's (ASAP, for customer X demo, for internal review in April, etc). I don't want to use due dates for this, because I'd like to be able to benefit from being able to move things between columns easily, and to shift the order of whole columns as priorities change.


Answers:
author: Jesse Wilson
body: I'm not sure if this is a new feature since the last post or was just missed but, there seems to be a way to filter labels with AND vs OR now. At the bottom of the filter list, there is a toggle for Any Match or Exact Match. If you switch to Exact Match, it seems selected labels create an AND filter. Hope this helps.

![Image 4.png](https://community.atlassian.com/t5/image/serverpage/image-id/177128i10916A2E41CF0E29/image-size/large?v=v2&px=999 "Image 4.png")


author: Iain Dooley
body: [@JR Veale](/t5/user/viewprofilepage/user-id/2830056) The filter is always a logical OR rather than a logical AND, however, the search is logical AND so you can use it to get a list of cards on a board that have both labels (but not only one of either):

<https://help.trello.com/article/972-filtering-vs-searching>

This doesn't show you the cards in a board interface, though, it shows them in a list interface so you can't easily drag them around :(

comments: author: JR Veale
body: Thanks for your answer, this is the conclusion I came to when looking around - I was hoping for a workaround or filtering feature that I'd missed.

Is there a feature request system in place where I can suggest extensions to filtering / searching? (If Trello were open source I'd be tempted to make a PR!)


author: Jan-Rienk
body: AND filtering would be a great feature. I'm guessing in the background there is some SQL doing the filtering based on selected labels. Would love to be able to type this in. Being able to save this filtering would be even better.


Tags: filter
Unable to access certain pages. whom to contact to get access
Asked by rajasekaran.sundararajan:

I am not able to access this specific pages.

[https://confluence.atlas.philips.com/pages/viewpage.action?spaceKey=DINGH\&title=sDLS+CR%27s+and+PR%27s+%7c+Mandatory+Fields+and+Validation+specs+to+be+integrated+in+WPF+toolkit](https://confluence.atlas.philips.com/pages/viewpage.action?spaceKey=DINGH&title=sDLS+CR%27s+and+PR%27s+%7c+Mandatory+Fields+and+Validation+specs+to+be+integrated+in+WPF+toolkit)

Not able to find whom to contact to get access.


Answers:
author: DPKJ
body: [@rajasekaran.sundararajan](/t5/user/viewprofilepage/user-id/4443510) Welcome to the community.

From URL it seems this is locally installed Confluence instance, for this to get access either connect with Space Admin or Site Admin.

Your IT team can also help here.


Tags: new-to-confluence

server
How to move a confluence page to trash / bin
Asked by Sagar:

I have created a page in Confluence, which i am no more using. I am not an Admin in the Organization and hence I cannot delete that page. So how can i move that page to trash / bin so that it wont be displayed in my list of pages?


Answers:
author: DPKJ
body: [@Sagar](/t5/user/viewprofilepage/user-id/4443418) Welcome to the community!

Delete in confluence is specialised action and by default Space Admin only have permission to perform this action.

So, you can check with your space admin to delete page for you, and she/he can't you have to ask your admin.

There is no workaround for this.

comments: author: Sagar
body: [@DPKJ](/t5/user/viewprofilepage/user-id/690016) , Appreciate your response. Most of the times Confluence pages are governed by Admins. Sometimes it might be a scenario where a user created a page by mistake and we cant go to admins all the time to delete pages.

I believe the main motto of hiding delete is to prevent the users removing the pages knowingly or unknowingly w/o Admin's knowledge.

So i strongly believe users should have a flexibility to move a page out of the tree. May be some folder in confluence which can be named as bin and all the unnecessary pages should be sitting there. Move option like,

Select page -\> : -\> Click on Move -\> Move to Recycle Bin.


author: DPKJ
body: [@Sagar](/t5/user/viewprofilepage/user-id/4443418) I agree. Let me see if this issue is already logged in Atlassian backlog.

I also felt need of this feature multiple time and only way around I had was to lock page so only I can see.
Insert markdown to confluence
Asked by ??ng Th?nh Phan:

Hi,

I try to insert markdown to confluence using this plugin <https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html#ConfluenceWikiMarkup-Links>

However when my markdown include this anchor \[Product\](#Product) it automatically convert to web link http://#Product and go wrong place. What's I want is it point to a anchor inside this page.

What should I do? Thanks.


Answers:
author: Brant Schroeder
body: [@??ng Th?nh Phan](/t5/user/viewprofilepage/user-id/4241123) It should be \[Product#Product\]


Tags: confluence-server

markdown

server
Users are asked to enter CAPTCHA every time they try to log in Confluence
Asked by Yanxiu Ye:

We are encoutering a very strange behavior of Confluence that every time a user tries to log in Confluence, they are asked to enter CAPTCHA even though the system is configured to only show CAPTCHA after 3 failed login attempts. The issue only occurred once and the behavior disappearred after restarting Confluence. We want to know if there is anyone else in the community also has encountered this issue and know the possible root cause of it?


Answers:
author: Richard White _TechTime_
body: We also run into the same issue. We think we have found the cause and an easier workaround than restarting the server. Atlassian support have created an issue for this case:

<https://jira.atlassian.com/browse/CONFSERVER-69158>

You can watch and vote for the issue there if it affects you.

At the moment, if you have a public Confluence there is no easy way to stop anonymous users from being able to put it back into this state.


author: Robert Frost
body: We've just seen the exactly the same thing here. Will log a support call for it.


Tags: confluence-server

server
Is there any way of importing a word document to confluence without the comments in it?
Asked by Soham Das:

We have some documents that have user comments on the side such as :

![photo1.PNG](/t5/image/serverpage/image-id/148068i6E61EA322E9CCCCB/image-size/large?v=v2&px=999 "photo1.PNG")

On using the "import word document" these comments become a part of the main body of content.

![photo2.PNG](/t5/image/serverpage/image-id/148069i0B838DB16DAC44D8/image-size/large?v=v2&px=999 "photo2.PNG")

Is there any way we can import the document without the comments?


Answers:
author: Mirek
body: I think that removing / disabling comments would help here BEFORE we import that file into Confluence.

<https://support.microsoft.com/en-us/office/track-changes-in-word-197ba630-0f5f-4a8e-9a77-3712475e806a>

I think this is a related bug ..

<https://jira.atlassian.com/browse/CONFSERVER-57366>

I suggest to also watch and vote this ticket, so that it would be more visible.


Tags: confluence-server

import

ms-word

server
Google Drive date link
Asked by Sara Ribes:

Hi everyone, do you know if it's possible to attach any type of dynamic date that updates when the google drive doc is modified?

Thank you!


Answers:
author: Stephen Sifers
body: Hello Sara and welcome to the Community!

Yes, you can do this in Confluence Cloud. You'll want to use Smart Links and display the attached google doc as a card. Within the card, you'll be able to see the last updated interval.

Example:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/148317i70B3F114683D667E/image-dimensions/381x317?v=v2 "image.png")

Source: [Insert links](https://support.atlassian.com/confluence-cloud/docs/insert-links-and-anchors/#InsertLinks-Insertlinks)

Regards,  
Stephen Sifers

comments: author: Sara Ribes
body: Thank you, Stephen, I was looking for a dynamic calendar or something like this. Though, your answer has been useful, thanks!!


Tags: cloud

confluence-cloud

google

google-drive
How can I switch off the new page preview in the hierarchy panel?
Asked by Susanne Ertle:

Hi all,

The latest update seems to have introduces a preview of the page when you move over the page hierarchy in the left panel. It sticks for quite a while and is very annoying, especially when working on just a small laptop screen.

How can I turn this off?

Thanks

Susanne


Answers:
author: Stephen Sifers
body: Hello Susanne,

Thank you for coming to Community to provide feedback for the hover cards within the page tree feature. We want to ensure your feedback gets in front of the right people to ensure your voice is heard. With this said, could you please add your feedback to the following thread with is owned by the Product Manager closet to the feature you mentioned:

[Navigate the page tree with more confidence](https://community.atlassian.com/t5/Confluence-Cloud-articles/Navigate-the-page-tree-with-more-confidence/ba-p/1712937#M1462)

Again, thank you for providing feedback and sharing your experience!

Regards,  
Stephen Sifers

comments: author: Susanne Ertle
body: Done, thanks.


Tags: cloud

confluence-cloud

hierarchy

page

preview
disable comments in mobile view
Asked by Christian Schimmel:

Is there a way to disable the comments and the "site created by" information globally for the mobile view?


Answers:
author: Brant Schroeder
body: [@Christian Schimmel](/t5/user/viewprofilepage/user-id/3863323)

There is no delivered way to do that and I am not aware of any app that does that.


Tags: comment

confluence-server

mobile

server
How to manual enter page for include page macro
Asked by ryder:

I often use the include page macro. After inserting the macro, you have to enter the title of the desired page in a search field. Unfortunately, there are cases where this does not work reliably, especially if the title contains special characters.

Is there a way to copy and paste the desired page into the macro (by title or URL)?

cheers

ryder


Answers:
author: Robby Holtmann_IntraFind Software AG_
body: Hello [@ryder](/t5/user/viewprofilepage/user-id/1243697)

Unfortunately, I can't tell you how to achieve it with confluence standard tools. Maybe our "[iFinder Search Macro](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/iFinder-Search-Macro-for-Confluence/ba-p/1717979)" will help you. Here you can present search results directly on a Confluence page based on a list you created before. This way you avoid duplicate content in Confluence.

Best, Robby


Tags: cloud

confluence-cloud

include
Chart from table not showing all values
Asked by John Ientile:

I am using Chart from table macro, however the pie chart is not showing all values, i.e. some values seems to be grouped together in a slice labeled as "Other". Why is this the case and how can I configure it to show ALL values?. Refer to attached screen shot.![PieChart.JPG](/t5/image/serverpage/image-id/148055i8129BB70FA52AB28/image-size/large?v=v2&px=999 "PieChart.JPG")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@John Ientile](/t5/user/viewprofilepage/user-id/4442850) ,

The Chart from Table macro aggregates the values that are less than 1% into the group "Other". The sectors are very small in this case, and you won't be able to define them and read their labels.

Unfortunately, you didn't attach your source table but I assume that you have a lot of values that are \<1%, so they were combined into one big "Other" sector.

If this is the case but you still want to show all the values separately, please choose the "Column" or "Bar" graph type.

comments: author: John Ientile
body: Thank-you [@Katerina Kovriga {Stiltsoft}](/t5/user/viewprofilepage/user-id/1464746)
cross-page links including anchors
Asked by Stefan Seefeld:

I'm trying to link from a page into another page (using an anchor), following the [documentation](https://confluence.atlassian.com/doc/anchors-139442.html) , but I'm encountering a couple of problems:

1. case:

My target page contains a TOC, so I'm copying the link to the target section, then, in the "insert link" popup, in the "advanced" tab, paste that as URL. (Saving this works fine.) As the URL is absolute, but I do want an "intra-space" link, I'm editing the URL to remove the the prefix ("http://confluence/display/\~sseefeld/") to only follow the schema "\<page name\>#\<anchor-name\>"

This no longer works, as it appears as if Confluence would automatically prefix the link with "http://", so I get an invalid link.

2. case:

Rather than using an existing anchor from my target page, I'm adding a new anchor to my target page using the anchor macro. Contrary to the advice given in the above referenced documentation, the real anchor name isn't the name I gave when using the macro, but is a long name including the page name.

Trying to use a link following the \<page-name\>#\<anchor-name\> also yields an invalid link as it appears as if Confluence injects a '/' between page-name and anchor-name.

Any advice on how to proceed ? (I really do need relative intra-space links, as both pages are part of a "document" (Using the Scroll Document plugin), and I want the link to be handled correctly when exporting the document to PDF.


Answers:
author: Brant Schroeder
body: [@Stefan Seefeld](/t5/user/viewprofilepage/user-id/4442619) Welcome to the Atlassian Community.

There is not a good way to create relative links. Navigation Macros kind of work this way like the table of content macro.


Tags: cloud

confluence-cloud
How to add new rules specific to a space with Microsoft teams confluence connector ?
Asked by Alain Verstraeten:

here is my issue : I am testing MS teams Confluence connector to a specific a space. on which I do have admin rights.

When I add a new rule, test connection works. I want to add the rule, and nothing happens. I am back on the start page when it is written, "Create your first rule".

With my Confluence admin we do it the same way with his global Confluence admin rights and it works.

Any suggestion ? Am I doing wrong ?


Answers:
author: Brant Schroeder
body: [@Alain Verstraeten](/t5/user/viewprofilepage/user-id/4442481) Welcome to the Atlassian Community

Is everything setup correctly for you to apply the rules at the space level? <https://help.moveworkforward.com/MTCC/Microsoft-Teams-Confluence-Connector-(Cloud).664666178.html>


Tags: confluence-server

connector

ms-teams

server
Looking for examples of Confluence + Jira Service Management with KCS
Asked by Aprill Allen:

HI all,  
I'm looking for a case study or examples with screen shots of a KCS-enabled Atlassian suite to provide as inspiration to other Jira SM users wanting to adopt the [KCS](https://serviceinnovation.org/kcs) method for managing knowledge. Also, can anyone confirm if KCS is happening behind the scenes of this community forum and what platform this forum runs on?


Answers:
author: Aprill Allen
body: oh great! I know [@Libby Healy](/t5/user/viewprofilepage/user-id/2182430) so will definitely follow up. thanks!


author: Lua_Boschman__Comalatech_
body: Hi Aprill! We have an in-depth [case study](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Tyler-Technologies-creates-knowledge-base-for-customer-success/ba-p/1434309) about a KCS knowledge base developed in Confluence by a public sector software company called Tyler Technologies. Perhaps it would be helpful.

Tyler Technologies' KCS manager [@Libby Healy](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2182430) might also have some more insights to offer for your specific use case.


Tags: cloud

confluence-cloud

jira-service-management

knowledge-base