youngmon/atlassian-qna huggingface dataset:
Users vs Anonymous
Asked by Phil Larking:

Hi, I have a confluence solution that allows 99% of the Users read only access, for referencing instructions to their job - these users consume licenses accordingly. I now need to open up the solution for many others to reference, again purely read only.

Given that I need read only for both my people in their job and others to reference our processes, what is the difference in anonymous users and licensed users (and putting aside the cost for User license) ?


Answers:
author: Nic Brough -Adaptavist-
body: A licensed user has an account, has to log in, and consumes a licence "seat".

If you allow "anonymous" browse access to a Confluence space, then they do not need an account, no need to log in and no licence impact. But it does mean that anyone who can see your Confluence can see the space.

Have a look at the space permissions page. I strongly recommend using anonymous for READ only and nothing else.


author: Elise LaTorre
body: Other differences are that you cannot "share" a page with anonymous users, nor can anonymous users "watch" a page or space. Some plugins (such as polling macros) only work with named users.


author: Elise LaTorre
body: Hi Phil,

Other differences are that you cannot "share" a page with anonymous users, nor can anonymous users "watch" a page or space. Some plugins (such as polling macros) only work with named users.


Tags: confluence-administration
"Unknown Attachment" displaying for Anonymous users instead of image
Asked by Phil Larking:

Hi, I've enabled Anon access, and selected "view user profiles". However, when selecting some pages as a Anon user, I cannot see the attachements/links. In others I can. I have a one space where the results are mixed, I can see attachement/Links images on some pages, others I cannot.

Some attachements are .PNG others .GIF

Any ideas?

Confluence 5.2.3 build 4394


Answers:
author: jing_hwa_cheok
body: Hi Phil,

<br />

I believe some of the attachment is attached to pages which are restrict annoymous user.

For example, attachment A is attached in page 1 and page 1 is restricted. In page 2, there is a attachment link which refer to the attachment A in page 1. When a user who does not have view permission in page 1 view the attachment in page 2, the attachment will not render.

Regards,

Jing Hwa


author: Phil Larking
body: Thanks. I thought I had checked the page restrictions, obviously not. All sorted now.


Tags: confluence-administration
After upgrade from 3.5.17 to 4.3.7 wiki markup is not rendering in user macro. And second question is, is it possible to fix replace and render in 4.3.7 version in atlassian-plugin.xml?
Asked by Aleksejs Sitdikovs:

After upgrade from 3.5.17 to 4.3.7 wiki markup is not rendering in user macro. And second question is, is it possible to fix replace and render in 4.3.7 version in atlassian-plugin.xml?


Answers:
author: jing_hwa_cheok
body: Hi Aleksejs,

<br />

Since Confluence 4.x, the storage format have been migrated from Wiki Markup to XHTML as you can see in this [upgrade note](https://confluence.atlassian.com/display/DOC/Confluence+4.0+Upgrade+Notes). This is why the wikimarkup will no longer render in your user macro. You can refer to this documentation " [writing user macros](https://confluence.atlassian.com/display/conf43/Writing+User+Macros) " for more infomation.

comments: author: Aleksejs Sitdikovs
body: Hi Jing,

may be do you know workaround. I will exaplain more in detail what I am doing.

As format storage is changed with new version of confluence and all user macros not working anymore I decided to create plugin which replace all user macros. I defiened user macros in atlassian-plugin.xml and they work fine apart of replace and render \<!\[CDATA\["unmigrated-inline-wiki-markup"\]\].

Second problem is: My button user macro is working but if in the body is wiki markup then it is not going to be rendered and I see button and inside just wiki markup, I can fix it manually, but I have 100s if not 1000s of pages. So could somebody help me?

Thanks


Tags: confluence-administration
Import content from recent Confluence (5.1) to old one (3.5)
Asked by Adrien Decostre:

Dear all,

I would like to import content from a Confluence running version 5.1 into another Confluence server running 3.5 (for different reasons, upgrading the old Confluence server is not an option at the moment). As I have read on the Confluence documentation website, the database has changed after version 3.5 and as a result, a standard export-import procedure would not work and I need to use a conversion tool. I am currently experimenting with the UWC tool but up to now without success until now.

Would anyone have already faced the same issue and would now a suitable tool for this purpose?

Thanks in advance for any help.

Best regards


Answers:
author: RambanamP
body: following questions may help you

[](/questions/89278/how-do-you-downgrade-to-an-earlier-version-of-confluence)<https://answers.atlassian.com/questions/89278/how-do-you-downgrade-to-an-earlier-version-of-confluence>

[](/questions/17875/how-can-we-downgrade-confluence-from-4-to-3-5)<https://answers.atlassian.com/questions/17875/how-can-we-downgrade-confluence-from-4-to-3-5>
Confluence wiki - Chart macro seems limited: Beyond about 1000 data points it does not plot data
Asked by Badrinath Ramamurthy:

I am trying to plot charts using the chart macro and I find that beyond 1000 points, somehow the data does not show up in the chart. The data is stored in an excel sheet attached to the wiki page. The excel sheet itself looks fine. I have also drawn other charts with less data and they turn out good.

Any idea if this may be a mistake on my part or is it a limitation on the chart macro that I am unaware of?

We are using 4.3.7 of confluence.


Answers:
author: Badrinath Ramamurthy
body: I think you are right. Seems that either I was exceeding the number of cells allowed, or I was ussing data value that had duplicate times (from point of view of timeperiod). Now that is fixed it works well - I can plot 17000 plus values on my graph.


author: Bob Swift (personal)
body: I don't think there is a specific limit. Set **Display rendered data** parameter to **after** to see what is going on. It could be the rendering has timed out.


Tags: chart
Hide Page Title
Asked by Elise LaTorre:

We are using Confluencce 5.3, hosted, and would like to be able to hide the page title. Is there a way to do this?


Answers:
author: Elise LaTorre
body: `h``1`` {``display``:``none``;} !important `

`in the Space Stylesheet worked for us. `


author: RambanamP
body: same question here

[](/questions/93117/how-to-hide-the-page-title)<https://answers.atlassian.com/questions/93117/how-to-hide-the-page-title>

comments: author: Elise LaTorre
body: Yes, I saw that thread, however the CSS presented didn't work in our hosted 5.3. I posted the answer below.


Tags: confluence-administration
account termination
Asked by Bruce W. Edmands:

I wish to terminate my Confluence account for the time being. How may I do so?


Answers:
author: Aseem Parikh
body: If you're trying to cancel an OnDemand subscription, you can refer to this KB article: [](https://confluence.atlassian.com/pages/viewpage.action?pageId=321257595)<https://confluence.atlassian.com/pages/viewpage.action?pageId=321257595>
reinstallation 5.1 to 5.4
Asked by Saygbe:

I had a VM with confluence 5.1 attached to a remote SQLDB that got currupted and is now unrecoveable.

Is it possible to install 5.4 on a new VM and point it to the old remote SQLDB to get back my pages?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: It's not clear what is "corrupted" - the database or something else. If it's the database, then no, you won't be able to recover it, you'll need to restore from a backup

If it's the Confluence installation, then I'd recommend you create Confluence 5.1 on a new VM and make sure it works ok with the old database before upgrading it to 5.4


author: Saygbe
body: Nic,

I have all the parmeters right including reverting to the previous password. I'm still having issue.

***"Confluence tables already exist in the selected database"***

Any other ideas would apprieciated.

Thanks.

comments: author: Nic Brough -Adaptavist-
body: Ok, that's sort of good, but not.

Simplest way to move forward - could you create an empty database with a different name? Connect Confluence to that, and then let it create all the tables. Once complete, stop Confluence again, and edit the file \<confluence home\>/confluence.cfg.xml - you will find the new database name in there in the connection settings - change it to the old existing database and restart Confluence again.


author: Saygbe
body: Nic,

I have all the parmeters right including reverting to the previous password. I'm still having issue.

***"Confluence tables already exist in the selected database"***

Any other ideas would apprieciated.

Thanks.


author: Saygbe
body: Trouble, in my case, means that I don't know how to configure my old MS sql external database to work with my new installation of confluence.

what I have done: change the database password because it had expired, same path and name.

I've checked you KB and the web for solution to no avail.

"All you need to do is give the new system the same connection parameters that the old one had"

Is there a doucumentation on this?

comments: author: Nic Brough -Adaptavist-
body: A new confluence installation should be asking you to give it parameters like the database link, user name, password etc. Which are the same parameters the old one had (barring the password which you have changed)

See [](https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+MySQL)<https://confluence.atlassian.com/display/JIRA/Connecting+JIRA+to+MySQL>although you shouldn't need most of it as you already should have the information and correct settings,


author: Saygbe
body: I have just installed Confluence 5.1 and I need to attach it to my old MS sql database without overwriting it. But I'm having trouble doing just that. Any pointers would be appreciated.

comments: author: Nic Brough -Adaptavist-
body: What do you mean by "trouble"?

All you need to do is give the new system the same connection parameters that the old one had.


author: Saygbe
body: The installation is corrupted. I will go with the latter part of you answer.

Thank you Nic.


Tags: confluence-administration
Restore from file backup (no zip file)
Asked by Steve Berley:

A few weeks back the Mac I've been running Confluence 3.5x on died an ugly death. While I realized it's not advised, we used the internal database since we're just a 3 person team.

I have a snapshot of the file system from right before the crash so I have the site backed up...but not in a Confluence-created zip file.

So...how do I get my data into the new installation without being able to do a zip file restore?

Thanks,

Steve


Answers:
author: Aseem Parikh
body: Maybe I'm missing something but this seems like a simple problem to solve if you have a snapshot of the entire filesystem.

You could just copy the Confluence installation onto another machine and run it from there. No import/export/restore needed.

comments: author: Steve Berley
body: Aseem, fantastic idea, but I only have a snapshot of the data, not apps/configuration (stupid me).


author: Aseem Parikh
body: Are you saying to have the old Confluence home directory, but no backup of the app itself?


Tags: backup

mac

restore
How to update JIRA links in Confluence following migration from OnDemand
Asked by John:

I recently migrated JIRA and Confluence from OnDemand to self-hosted. The new instances are running with Crowd and application links are configured on both JIRA and Confluence. The problem is that JIRA links in Confluence pages that existed before the migration are not connected to the new JIRA instance. New JIRA links work as expected.Is there a procedure available to update all existing JIRA links in Confluence to use the new application link?Version is 5.3-OD-15


Answers:
author: John
body: I issued a sql statement to replace all occurrences of the old URL with the new one on the bodycontent table. At least I think that was the one. It is not hard to figure out once you start looking at the schema. My sql statement looked something like this:

```
update bodycontent set content=replace(content, "https://xxx.jira.com", "https://myjirahost.xxx.com");
```

comments: author: Fringe Technology
body: thanks a bunch!!!


author: Fringe Technology
body: John - did you ever get an answer on this?
Unable to remove an attachment
Asked by adam moss:

I am unable to remove an attachment from a confluence page, I have clicked on tools\>attachments but there is no "remove" button on the right, the last option is "properties". I have also tried with a different browser and asked a collegue to try on a separate computer but to no avail. I would appreciate any suggestions


Answers:
author: Ubisoft
body: Probably that you don't have permission to remove attachments on this confluence space.

double-check that first.


Tags: attachment

permission
Can you search by macro attribute in Confluence 5.2.5?
Asked by Jon Bell:

I have several pages that us the My Picture Macro with usernames. Is there a way I can search for all instances of a particular macro that use a username?

In earlier Confluence versions I was able to search "{my-picture:abc}"

Example: on 3 unknown pages I have "My Picture Macro \| username = abc"

username = abc no longer uses Confluence and I need to find and remove My Picture Macro \| username = abc on those three pages.

Using Atlassian Confluence 5.2.5


Answers:
author: Jon Bell
body: There does not appear to be anyway to search for a macro content using the search bar.


author: Davin Studer
body: Not sure if this will work with 5.2.5. I have 5.1.3 and it still works though. This plugin gives you search syntax to search macro parameters. The bottom link is an article on how to do the search syntax.

[](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-macro-indexer-plugin)<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-macro-indexer-plugin>

[](http://ffeathers.wordpress.com/2012/09/04/how-to-search-for-macros-and-macro-parameters-in-confluence-4/)<http://ffeathers.wordpress.com/2012/09/04/how-to-search-for-macros-and-macro-parameters-in-confluence-4/>


author: Bob Swift (personal)
body: [Searching for macros](https://confluence.atlassian.com/display/DOC/Confluence+Search+Syntax#ConfluenceSearchSyntax-Searchingformacros) in the documentation.

comments: author: Jon Bell
body: Thanks Bob,

That shows how to search for the macro, however, I am trying to find the macro by attribute, in this case user abc

If I use macroName: my-picture\* then it will return all instances of said macro. I am specifically looking for the linking to username=abc


author: Bob Swift (personal)
body: I don't know of a way to do that without going to SQL on the content in the database. Look at the storage view of the example you have and construct a matching query on the content. Something like:

```
select * from content, bodycontent where bodycontent.contentId = content.contentId and body ilike '%xxx%'
```

You probably need to get the latest version of the content as well.


author: Matthew J. Horn
body: You might be able to use the MacroMetadataManager to search the attributes of user macros. I haven't tried this, but have documented how to use this class in searches:

<https://answers.atlassian.com/questions/62513/is-there-a-macro-which-highlights-on-which-pages-a-user-macro-is-in-use-in-confluence>


Tags: confluence-administration

macro

user-macro
How to track usage of Confluence plugins
Asked by Robert Matthews:

We have a number of Confluence plugins that may or may not be in current use. How can I see when and how often a plugin is used?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: I am not sure how you can do this because the plugins can have functionalities which are difficult to track. But most of them are macros and this blog post will help you find a macro usage : [](http://ffeathers.wordpress.com/2011/11/04/how-to-search-confluence-for-usage-of-a-macro/)<http://ffeathers.wordpress.com/2011/11/04/how-to-search-confluence-for-usage-of-a-macro/>

comments: author: Robert Matthews
body: The macro usage plugin did just what I needed. Thanks!


Tags: confluence-administration
Restore Confluence
Asked by Tom Cuypers:

2 months ago I backuped confluence and jira and downloaded the 2 zip files.

I created a new account and try to restore the previous backup.

Restoring Jira went well, however I cannot restore Confluence ([](https://confluence.atlassian.com/display/CONF52/Restoring+a+Site)<https://confluence.atlassian.com/display/CONF52/Restoring+a+Site>).

In the confluence admin, there is no "backup and restore", only import spaces which gives the error "Only Confluence space exports can be imported.".

How can I restore confluence?


Answers:
author: Adrien Ragot 2
body: Wait a minute, are you using Confluence OnDemand? Import [is not available](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand) on OnDemand, there's a tipbox no the page you've linked.


author: Adrien Ragot 2
body: Are you using the same version of Confluence?

To check which version the back-up was made with, open it and read the ".properties" file at the root.


author: Shravan P
body: Did you try logging in via the admin account you created when installing confluence? You said you created a new account. This new account might not have the confluence system admin previliges and hence you probably arent able to view the "backup and restore" option.
Can I remove the site logo in the navigation bar?
Asked by Beth Aitman:

Is there any way to remove the site logo from the Confluence navigation bar, and *just* have the site title, on its own?


Answers:
author: Davin Studer
body: Here is the CSS.

.aui-header-logo.aui-header-logo-custom img{display:none;}

comments: author: Beth Aitman
body: Thank you - unfortunately there's still a bit of padding to the left of the title (that there isn't on the right of the title). Is there a way to get rid of that? I couldn't do by adding padding-left, margin-left or border-left: 0px to that CSS.


author: Davin Studer
body: The padding in on the \<a\> element. So you would do this ...

.aui-header-logo.aui-header-logo-custom a{padding: 0px 10px 0px 0px;}

The order of the padding is this css is top, right, bottom, left. So, this would leave the 10px padding on the rigt side but 0 out the padding on the \<a\> element on the left side. By default the left and right have 10px. If you zero out the right side it doesn't look right ... at least in my environment. The spacing becomes uneven between the header items.


author: Matthew J. Horn
body: Are you using OnDemand or the standalone version of Confluence? If the standalone, then you can edit the decorator templates and remove the code yourself.


author: Ryan Goodwin
body: Hi Beth,

There is but it will take a bit of css customization on your end. How I accomplished this is to turn on the Show logo and title option in Confluence Admin \> Site Logo page.

Now I have the site logo and the site title showing in the global nav bar. I opened up the developer console in Chrome and found the element responsible for the header logo and site title section. Since we're trying to remove the logo and leave the title - and still have this clickable to take us to the Confluence root page, I removed the src location for the img and also removed the alt text value so that effectively nothing shows for the logo, but the title remains.

Here is the respective element after modification:

```
&lt;div class="aui-header-primary"&gt;&lt;h1 id="logo" class="aui-header-logo aui-header-logo-custom" style=""&gt;&lt;a href="/confluence/"&gt;&lt;img src="" alt="" data-aui-responsive-header-index="0"&gt;&lt;span class="aui-header-logo-text"&gt;Confluence&lt;/span&gt;&lt;/a&gt;&lt;/h1&gt;&lt;ul class="aui-nav" style="width: auto;"&gt;
```

You can see that the img src and alt properties are empty sets. This accomplishes what you're looking for I believe. You'll need to write that up as a css stylesheet rule and put that in the global stylesheet for confluence at Confluence Admin \> Stylesheet.

Hope this helps.


Tags: confluence-administration
There is the known Bug in Confluence: "Export Page to Word function seems to be adding email-header-type information to the document" Can anybody isolate the content of a page which causes this issue ?
Asked by Paula Dasch:

see <https://jira.atlassian.com/browse/CONF-26113>

It doesn't happen in all pages. I would like to know which content causes the problem. So maybe I can avoid it.

Regards,

Paula


Answers:
author: Paula Dasch
body: I was wrong with the question at all, because I could not understand the consequences for Linux / Libre Office users. They cannot use this feature at all.

Please see [](https://jira.atlassian.com/browse/CONF-26113?focusedCommentId=569042&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-569042)[https://jira.atlassian.com/browse/CONF-26113?focusedCommentId=569042\&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-569042](https://jira.atlassian.com/browse/CONF-26113?focusedCommentId=569042&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-569042)as an answer.

comments: author: David
body: This answer has side effects. when you save a pdf and then open it in word, the formatting gets hard to edit. Its not converted into a clean word file.


author: Paula Dasch
body: I would also suggest the Plugin Scroll Office for Confluence, available at [](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-office,)<https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-office>, as a workaround. It is not free, but a great Plugin to use.


author: David
body: Hello, here is the Cleanest workaround without adding plugins:

Rename the file from .doc to .eml

Then open the .eml in Word. It should load in a nice way.

Then save it as a .doc or .docx


author: Paula Dasch
body: It is interesting that nobody from the community can tell me anything about this. It seems to me a hard problem on Atlassian...

comments: author: Alexander Rumyantsev
body: It is Aug 2018 and problem still persists. MacOS, Safari.


author: Alexander Naydenko
body: It is May 2019 and problem is still the same.


author: JDulny
body: The same issue reported from me. @\[deleted\] ??


author: Julian Haluska
body: Same issue on Ubuntu 18.04


author: Paula Dasch
body: See [](/questions/159642/export-to-word-causes-error-is-not-a-valid-single-file-web-page)<https://answers.atlassian.com/questions/159642/export-to-word-causes-error-is-not-a-valid-single-file-web-page>also