youngmon/atlassian-qna huggingface dataset:
Edit in Word without embedding entire document
Asked by Katherine Ramsey:

I would like to have a list of Word documents on a page and have an "Edit in Word" or "Edit in Office" option instead of the option to download as a read only. I know this is available if you go to the Attachments page, but I'd like to be able to do it directly from the page instead of the attachments page. Is that possible? I don't want to display them, just have "Edit in Word" option.


Answers:
author: Mike Rathwell
body: There basically isn't one if it is a file list on a page in front of the attachments page. I would recommend the following:

1. Change the list link to be a child page that *does* display the document
2. On the child page use the View File macro to display the document.
   1. Note: if you want the document to be readily downloadable by those that open the page, insert a file link directly above the View File macro. Set the link text in the macro to be something like "Download this document" so the reader doesn't have to scroll to the bottom to find a download link
3. *Don't* use the "Edit" button at the top of the page; that will edit the Wiki Page. There will be an "Edit Document" link at the top of the embedded document. *That* one will edit in Office.

Also, by taking this approach, you get the added advantage for users that just want to view the document without download, edit, etc, to be able to just view it on a page and only download if they want to instead of being forced to do so.
Deactivate a user
Asked by Russell_Dhooge:

I am the Confluence Admin and am logged in with elevated rights. I am not able to Deactivate or Delete users or acess their profile to make edits. I noticed when I look at the Confluence Admin page, in the left nav under Users\&Security there are TWO Users selections and TWO Groups selections available. I also noticed that there is a separate System Administer profile when I view People, and my name no longer has (Administer) appended to it. Can you give me some advice on how to perform user deactivation and recover profile edit rights?

Thanks!

Russ


Answers:
author: Wayne Wong
body: Hi Russell,

<br />

For that case, you will need to contact On-Demand support to regain your Admin right.

Thank you.

Regards,

<br />

Wayne Wong


author: Wayne Wong
body: Hi, Can I know do you have any LDAP configured to your confluence?

you can refer to the documentation here to recover your admin right.

[](https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights)<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

comments: author: Russell_Dhooge
body: Hi Wayne,

I'm an On Demand user. I don't think that infomration apples to our implementation.


Tags: confluence-administration

global-permission

user-management
Deleting Pages from Multiple Spaces
Asked by Alice:

I use my instance to have spaces that all mirror each other in their structure, when I want to make a change to all my spaces I need to go one by one which is time-consuming. Is there a way to search for all the pages with a common name and delete them all from a single screen?


Answers:
author: Timothy
body: CLI perhaps ([](https://marketplace.atlassian.com/plugins/org.swift.confluence.acli)<https://marketplace.atlassian.com/plugins/org.swift.confluence.acli>)?

comments: author: Bob Swift (personal)
body: A specific example is: [Remove CLI snapshot documentation pages](https://bobswift.atlassian.net/wiki/display/info/Remove+CLI+snapshot+documentation+pages)


Tags: confluence-administration

delete

page
Embedded pdf through media macro doesn't show
Asked by J?rgen V?hringer:

I embedded a pdf converted scan into one of my meeting notes. It doesn't show, yet the circuling suggests it loads - but how long can this possible take? Alternatively I try to link the document - here it wouldn't open as pdf. Yet it's uploaded into the area - I think - correctly in a file list. Any ideas?


Answers:
author: J?rgen V?hringer
body: the problem is still valid - any solution here?


author: J?rgen V?hringer
body: looks like documents which are scanned and uploaded as pdfs are not liked by confluence; I yet tried another one which doesn't render. The size cannot pose the problem (206 kB) as another document (which I guess came originally from word) is larger (268 kB) and renders without problem. Thanks for suggestions all!


author: J?rgen V?hringer
body: Thanks for the fast reply - the size of the file is 529 kb; is that too big? It opens in my file list perfectly. As for the confluence logs (as I'm not really a technician) - don't know where to look.


author: Bruna Griebeler
body: Hello J?rgen,

Seems that your PDF is not rendering. What's the size of it? Usually scanned pdfs are big and can be difficult to render.

When you said that you tried to link the document, have you attached the PDF as a file on the page as well? When clicking with the right button and clicking on Save As.. is the file downloaded?

The only way to know for sure what's happening, is to check the confluence logs and look for the messages thrown there.


Tags: cloud

pdf
Can I define the email layout for the Share function?
Asked by Kay Hauser:

When I use the Share function to inform my colleagues about a Confluence page the email sent just consists of the link to the page and the optional note I added.

Whereas the notification email sent for changes of a page I have on my watch list, embeds the whole page.

So I am wondering if I am able to somehow configure what will be sent. Since many of us are often on business trips it would be great to embed the page content in any notification.


Answers:
author: Andrew Wolpers [BlackPearl PDM]
body: Kay,

Assuming you're using Standalone, You can find the template of "Share" emails in the Share plugin itself which is located at `confluence-install/confluence/WEB-INF/classes/com/atlassian/confluence/setup/atlassian-bundled-plugins.zip/share-page-1.6.jar/templates/`.


author: Gorka Puente _Appfire_
body: Hi @Kay Hauser,

We've just released the new version of [Share Attachments and Pages](https://marketplace.atlassian.com/plugins/com.keinoby.confluence.plugins.share-attachments), which lets you send a link to any page without the need of log in. You can also use that public link to embed the content of the page within an iframe for example.

Check it out and send us feedback!

Cheers,

Gorka
Any council Confluence users?
Asked by Jorge Coelho:

I'm currently searching a group ou forum that hooks-up council Confluence users (or council association users).

\[in some countries the local government tier I'm aiming at are called municipal and intermunicpal / regional entities\]

Would appreciate that anyone point me in the right direction.

Regards


Answers:
author: Jorge Coelho
body: Hi again,

I've found a group on LinkedIn that might help: "Confluence Users".

Just placed over there the same question and have got out some more replies: [](https://www.linkedin.com/groupItem?view=&gid=105466&type=member&item=5887321412514914305&qid=29713cce-7a84-46c2-8809-938d00f17e23&trk=groups_most_popular-0-b-ttl&goback=%2Egmp_105466)[https://www.linkedin.com/groupItem?view=\&gid=105466\&type=member\&item=5887321412514914305\&qid=29713cce-7a84-46c2-8809-938d00f17e23\&trk=groups_most_popular-0-b-ttl\&goback=%2Egmp_105466](https://www.linkedin.com/groupItem?view=&gid=105466&type=member&item=5887321412514914305&qid=29713cce-7a84-46c2-8809-938d00f17e23&trk=groups_most_popular-0-b-ttl&goback=%252Egmp_105466)

Hope to see more council users pop-by.

Regards


author: Jorge Coelho
body: Thanks @Guilherme Nedel.

I see that AUG are basically tied-down to physical location. Do you have any idea if they can be opened up do get together users that share commum thematic interests? (Atlassian products, or product application types... )

Your products are great, but they're even greater if considered that they can address other uses outside the software industry bubble. ;)

Can you point me out where to redirect my suggestion?

Regards, and thanks once again


author: Guilherme Nedel [Atlassian]
body: Hello Jorge, reasearching on the topic I did come across [this link](https://wikis.utas.edu.au/display/ext03/Hobart+City+Council) for Hobart City Council which may be a good case to study, further to that, I am not aware of any specific thread on this particular area of Confluence usage.

Hope this helps.


Tags: confluence-administration
Time format + comments
Asked by Tim Schmidt:

Hey guys,

in my layout I got the following code:

```
&lt;div class="page-metadata not-personal"&gt;$action.getText("macros.blogpost.by.posted.on", ["#userLink($blog.creator)", $action.dateFormatter.formatDateTime($blog.creationDate)]) - last edited by #userLink($blog.lastModifier) on $action.dateFormatter.formatDateTime($blog.lastModificationDate)&lt;/div&gt;
```

and the output is like

Tim posted on Jun 02, 2014 08:55 - last edited by Tim on Jun 11, 2014 14:05

I want the time-format to be like Tim posted on 02.06.2014 08:55 -last edited by Tim on 11.06.2014 14:05

Is there a specific formatter for this type of display-date?

My second issue is that I want the same format for all my pages, blogposts and comments. It works fine for pages and blogposts but I can't find the right line for time-format in my comment-layout. Can anyone help? :)

Cheers!


Answers:
author: Bhushan Nagaraj
body: Hey Tim,

If this is not for a plugin you are developing, take a look at

[](https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats)<https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats>

If it is for a plugin, use DateTimeFormatter.format

<https://developer.atlassian.com/static/javadoc/jira/6.2.7/reference/com/atlassian/jira/datetime/DateTimeFormatter.html>


author: Bruna Griebeler
body: Hi Tim,

Take [a look here](https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats) and check if it helps!
Date-format of confluence comments
Asked by Tim Schmidt:

Hi!

How do I change the date-format in the comments? I changed it for pages, blogposts in the layout decorators, but I can't find the related code-line in the comments file.

Cheers!


Answers:
author: Bhushan Nagaraj
body: Hey Tim,

If this is not for a plugin you are developing, take a look at

[](https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats)<https://confluence.atlassian.com/display/DOC/Configuring+Time+and+Date+Formats>

If it is for a plugin, use DateTimeFormatter.format

<https://developer.atlassian.com/static/javadoc/jira/6.2.7/reference/com/atlassian/jira/datetime/DateTimeFormatter.html>

comments: author: Tim Schmidt
body: Hey Bhushan,

the "time and date" within global configuration doesn't affect the comment dates.

The dates are below the written text and are like

"Reply Edit Delete Like Jun 11, 2014 12:45"

Where do I access this line (should be a specific DateTimeFormatter) within the comment layout?

I also need to make a possible to get the edit-date time.


author: Tim Schmidt
body: I got the edit-date time but still need help with the rest.

Anyone did something similar and knows, where the needed code-lines are?


Tags: comment

date
Attachment is not recognized in macro media
Asked by aizzeh IT:

I am having an issue with the macro media on Confluence. I have recorded a video using Camtasia 2 and exported the file as a .MOV. I uploaded the file with out a problem and was able to edit it as well.

2 weeks later I finished creating another video and used the same program to create the video; I exported the file the same way to a .MOV and Confluence is not recognizing the attachment as media went I attempt to insert media the drop down is blank, but the file is attached to the page.

This is the error message I am receiving:

Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'selection.mov'

I googled this error to see if others are experiencing the same issue and it seems like something similar was reported, but the issue was resolved as a file name issue. Thinking that could of been my issue I renamed the file something simple and removed all spaces. Nope, I am still experience this issue.

Any suggestions? Help.


Answers:
author: Steve James
body: I concur with Ashley and Alexei: a colon in the page title breaks the Multimedia macro.


author: Alexei Budsan
body: Ashely is correct, if the title of the page has a : in it, it will fail.

Remove the : and it works.


author: FQL
body: Same here. Wasted a long time trying to figure the problem. Once I removed the colon from the title, everything went fine.


author: Rodrigo Girardi Adami
body: Hi there!

I've tried to replicate the problem however the macro loaded in my confluence instance 5.5.2. Are you using an old version of confluence?

I recommend to delete the attachment and the macro from the confluence page and try to attach the mov file without spaces again. This might refresh the macro information.

Cheers,

Rodrigo

comments: author: aizzeh IT
body: Thank You, I attempted to rebuild the page again and the issue was the : in the title page, not the spaces in the file name!


author: Rodrigo Girardi Adami
body: Hi Aizzeh,

I couldn't replicate in confluence 5.5.2 even placing a : in the page name. Have you tried to reproduce in the latest version of confluence as well?

If you can reproduce the problem with detailed steps, let me know and I can open a bug report for you.

Cheers,

Rodrigo
Never Ending XML-Export after Copy Space with Confluence CLI
Asked by TechnicalS:

Hello everybody,

i copy a space with the confleunce cli. this works fine but after the successfully copy job the space will be exported over and over again.

-----------------------------------------------------

rem release.bat  
@echooff  

rem Change the version and spaceKeys   
set oldVersion=20  

<br />

rem define spaceKeys in confluence  
set spaceKey=INSPECTIT  
set oldSpaceKey=%spaceKey%%oldVersion%  

<br />

confluence --server "http://XYZ" --user admin --password PASSWORD --action copySpace --space %spaceKey% --copyAttachments --newSpace %oldSpaceKey% --name %oldSpaceKey% --description "copied space" --replace --descendents  
rem con

---------------------------------------------------

I have no export command here :-\<

Best regards

Toni  


Answers:
author: Bob Swift (personal)
body: Check and see what is in your confluence.bat file.


author: TechnicalS
body: Oh man i was editing this file for the last three days and i did not see that command

tkanks a lot bob :-\>


author: TechnicalS
body: ![](../../upfiles/output.png)


Tags: confluence-administration
How to merge confluence accounts?
Asked by Gonchik Tsymzhitov:

How to merge confluence accounts?

Where need transfer security space, groups, content owners.


Answers:
author: Giuliano C.
body: According to your request, it seems that you're looking to merge the content of two accounts inside one user, so all the content will have the proper permissions and the same content creation data of both users. However, since the user content and all the content created by them are stored inside the database, we would need to update the \*creator\* data and the permissions according to the user mapping in Confluence. Basically, by having a dump file of an DB (e.g. Mysql), edit it with a find and replace with the new user ID.

Other example, to associate all content/subscriptions/notifications for the internal directory user to the external directory user we need to track which hash is being used and modify it according to the output. Basically, what we would need to follow by standard procedures:

1) First, find the user key (hash) inside the user_mapping table:

```
select * from user_mapping;
```

2) Then, check for which directory ID comes the user

```
select * from cwd_user;
```

3) Then, identify from which directory the user is inside, since we have only found the ID in the query above

```
select * from cwd_directory;
```

After getting all the content, we would need to update the username user_key to use the one from the user that you're looking for. In our case, we would need to pick one user to have the data from both that you're looking to merge

Hope it helps ya!


Tags: confluence-administration
Is there any advanced table plugin for confluence that allows user to add new rows easily?
Asked by Sorin Sbarnea (Citrix):

Is there any advanced table plugin for confluence that allows user to add new rows easily?

Tables can grow quite fast and adding new rows using the page edit becames pretty hard job.

I am looking for a table plugin that allows filtering by rows and an easy way to add new rows.

Also anything costing more than $1000 for an unlimited license would not have to be considered as a proper answer.


Answers:
author: Mick Davidson
body: Do you know you you can use Alt+up/down arrow to add new rows in edit mode? I find this is a pretty quick way to add new rows.

You've also got the Insert 'Table filter' macro. I've used this a little and it's simple to set up and works very well.

Cheers


author: Andrey Khaneev _StiltSoft_
body: [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/server/overview) add-on also works in the page edit mode, so you can filter table and insert new rows easily. Also you can limit height of a large table while editing a page.
How can I switch from classic view to mobile view? (on a mobile device)
Asked by Ignacio Munguia:

The mobile interface of Confluence offers the option to switch to 'classic' view (which might be better for tablet users, for instance) on the footer. However, from classic view there's no way to switch back to mobile, and when logging in again, it will start again in classic by default. Is there any way to switch back to mobile from classic?

NB: I'm aware that you have a link to the mobile version from 'desktop view', but 'classic view' is different.


Answers:
author: Giuliano C.
body: Heya Ignacio,

To switch the view of Confluence mobile, we should choose the menu icon ![](https://confluence.atlassian.com/download/attachments/292128003/ConfluenceMobileMenuIcon.PNG?version=2&modificationDate=1373254190212&api=v2), then choose**the version that you want to switch.**

If you are not able to do it yet, please, try to opemn a new support ticket, so we could help you to achieveve the request that you're looking for and check if this could be related to an issue.

Hope it helps ya!

Cheers,

Giu

comments: author: Ignacio Munguia
body: Hi Giuliano, unfortunately that doesn't work. While being in classic view and clicking that icon I have the option 'switch to desktop version', but not to mobile. If I switch to desktop, and then to mobile, I'll be redirected to classic again, so the mobile version remains out of my reach.


author: Aromal Chentharakshan - McF
body: Easy hack. Access the url with this pattern

https://\<domain-name\>.atlassian.net**/plugins/servlet/mobile#issue**/\<ticket-number\>

eg: <https://xyz.atlassian.net/plugins/servlet/mobile#issue/ABC-1001>

comments: author: Alex Chan
body: Wait really? I'm having this issue too and this is annoying :(


author: Aromal Chentharakshan - McF
body: I'm still facing this issue. No way to switch to mobile view.

comments: author: garyw
body: Try clearing the cache of the browser on the mobile device.


author: Aromal Chentharakshan - McF
body: Thanks, Got it resolved. But it is really sad that we have no direct way to switch to mobile view.


author: Gary Williams
body: use incognito mode.


author: Parker Tilley
body: I was looking at a similar issue and noticed the same issue. My solution for iPhone once in desktop view and trying to revert back to mobile was to manually edit the url. From a long url of one of my wiki pages, i started back at the top, ending in [sitename.atlassian.net](http://sitename.atlassian.net). Then I saw the top hat "you are viewing the desktop version ... Switch to Confluence Mobile.". Once I tapped that, I was back in mobile view. In other words, I think the switching back option only displays -- at least from what I found after trying it for 20 minutes -- on certain top-level pages once you're already in the mobile view on a mobile device.

Hope this helps.


Tags: classic

mobile

user-interface
Bulk article import to Confluence Knowledge Base
Asked by Antoni Calak:

Hi there,  

I'm wondering if any of you have ever tried to perform the mass import action? I need to transfer all my articles from phpkb to Confluence and I'm tryuing to figure out how to do this with at least effort. I can buy an add-on to phpkb that will let me to transfer ALL articles to one .doc file. Is there any way that Confluence will separate those articles, create a space for each one and add a proper title? I think it needs writing some script, although I just want to make sure if there's no simple way :)

Any help will be appreciated.

Thanks guys!


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Antoni, there are a number of ways to import content into Confluence, a good start is looking at the [Import Content Into Confluence](https://confluence.atlassian.com/display/DOC/Importing+Content+Into+Confluence#ImportingContentIntoConfluence-Importingwebcontent) page. Confluence can import Word documents as [detailed here](https://confluence.atlassian.com/display/DOC/Importing+a+Word+Document+into+Confluence) now if you are looking into a way to automate the process and need Expert assistance you may consider also contacting the guys from [the UWC](https://migrations.atlassian.net/wiki/pages/viewpage.action?pageId=1015819#UWCF.A.Q.-Whatwikisarecurrentlysupported?), since they have broad experience in the area.

Hope this helps!

comments: author: Antoni Calak
body: It turned out that all these features are useless in a face of terribly formatted phpKB. I had do make it all manually because all import/export approaches caused articles to look just ugly. Anyway, thanks for your response :)


Tags: confluence-administration
Invitation link (shared token) in Confluence OnDemand
Asked by Guillaume Grossetie:

Hello,

We want to invite people on Confluence with an email from our boss. As far as I know there is no way to customize the email sent by Confluence OnDemand ?

So I would like to know if it's possible to create a invitation link (shared token) ?

There's also a small bug when I enable "User signup":

1. Check "Turn on self sign up" in Sign up options (administration)

2. Log out

3. Go to the signup form (ex: [](https://aprilgroup.atlassian.net/admin/users/sign-up))<https://aprilgroup.atlassian.net/admin/users/sign-up>)

4. An unknown error has occurred.

5. In console GET [](https://aprilgroup.atlassian.net/admin/rest/billing/1/instance/uuid "https://aprilgroup.atlassian.net/admin/rest/billing/1/instance/uuid")<https://aprilgroup.atlassian.net/admin/rest/billing/1/instance/uuid>403 (Forbidden)

<br />

Thanks,

Guillaume


Answers:
author: Gary
body: Hi Guillaume,

Unfortunately, it is not possible to change or customize the invitations that are sent to users when creating them in the Cloud platform. We have a new feature request for this functionality:

<https://jira.atlassian.com/browse/CLOUD-7649>

Please feel free to add any feedback to the feature request.

Cheers,  
Gary

comments: author: Reiner Wils
body: @Gary Sackett Has the feature now been added or denied?


Tags: cloud

confluence-cloud