youngmon/atlassian-qna huggingface dataset:
Does the new Comala update support Multiple Reviewers for the Approval Macro?
Asked by Tiffany Nicole Finks:

A recent update has affected all states within my workflow that has multiple approval macros. I reviewed the latest Comala documentation and release notes and nothing should affect the functionality of the approval macro. I tried to run the following test: s

{state: Test State\|approved=Yes\|rejected=No}

{approval:Test 1}

{approval:Test 2}

When the test is run only the first approval "Test 1" displays, where before today all approvals would display in a drop-down menu and would be activated based on labels. I also determined that it only affects the approval macro and not the select-state macro which still shows the drop-downs. Any help you can provide will be greatly appreciated!


Answers:
author: Tiffany Nicole Finks
body: I figured out the issue...

Basically, if you have "progresstracker=false" in your workflow macro it will not display any additional approvals, but if you change it to "progresstracker=true" it will display.


Tags: confluence-server

server
Is the Orphaned Pages tab still available in 7.0, 7.1, & 7.2?
Asked by Rebecca Brooks:

The documentation for 7.0 indicated that this tab would be removed. However, the documentation for 7.1 and 7.2 include info on the orphaned pages tab. Did Atlassian decide to leave the tab in place?

I reviewed the comments objecting to the removal of orphaned pages on 7.0, but there is no resolution. I can't find any info indicating the outcome. I'd like to be sure that this tab is still available before we consider an upgrade.

Thanks for your help!

Rebecca


Answers:
author: Gregory Muir
body: I went down the same rabbit hole as you and arrived at this post. Why would they remove this useful feature?


author: Jackson Duke
body: It looks like they did remove it. I have a local installation of 7.1.1 and just verified.

Orphaned pages can still be seen using the Browse/Reorder Pages option under Content Tools for a space where they show up on the same level as your space root page.

comments: author: Gregory Muir
body: Did they explain why they did this? It seems stupid.


Tags: confluence-server

orphan

page

server
How can I identify a blank user on Page View Insights?
Asked by Gulshan Kirat:

Our team is reviewing analytics and we noticed when we look at user activity there are a few "blank" users and we would like to have a way to identify where they are coming from. The users in the list are not clickable and I have tried inspecting the page elements to look for clues in the code, but have had no luck. I've attached a screenshot with an example.

![Confluence.png](/t5/image/serverpage/image-id/76703i1014B29135584EA7/image-size/large?v=v2&px=999 "Confluence.png")


Answers:
author: Shannon S
body: Hello Gulshan,

Thanks for your question! Since this is on Confluence Cloud, I think it might be that those users are those who have had their accounts removed due to GDPR. Have you had anyone with an account on your site have their account removed?

Regards,

Shannon

comments: author: Gulshan Kirat
body: Thanks for getting back to me. We remove access when people leave the company, but the number of blank users on this report is much higher than the people who have been removed.


author: Shannon S
body: Gulshan,

Thank you for replying.

With GDPR, as long as the user isn't a managed account, they can request for Atlassian to delete the Atlassian ID associated with their email address.

However, your screenshot doesn't match the Atlassian Page Analytics that's included with [Cloud Premium](https://www.atlassian.com/software/confluence/premium).

If a user is anonymous or removed due to GDPR, they will look like this:

![CleanShot 2020-01-03 at 12.03.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/77696i3FA539B16D9F9D5D/image-dimensions/514x330?v=v2 "CleanShot 2020-01-03 at 12.03.41.png")

Yours is showing as **Page View Insights** , so I think you might be using an add-on. It looks very similar to the add-on called [Page View Analytics for Confluence Cloud](https://marketplace.atlassian.com/apps/1218023/page-view-analytics-for-confluence-cloud?hosting=cloud&tab=overview). If you happen to be using that add-on, I would recommend that you reach out to them directly, and they will be able to tell you who those blank users are.

Regards,

Shannon


Tags: cloud

confluence-cloud
URL Not Saving
Asked by Jason Muldoon:

I'm trying to link to a SharePoint page from a Confluence page. I highlight the text, click the link toolbar button and paste the full destination URL into the field. After publishing the page, the URL is reduced to https://#

If I paste the URL but edit it down to just <https://dept.domain.com/team/sitepages/home.apsx> it saves ok. Any thoughts on why the full URL would not save? Length restriction? Unsupported characters?

Full Destination URL:

[https://dept.domain.com/team/SitePages/Home.aspx?Paged=TRUE\&p_ID=136\&PageFirstRow=61\&\&View={DD0334E4-35CA-451C-A265-E7CAC7E6AF51}](https://it.jacksonlewis.com/security/SitePages/Home.aspx?Paged=TRUE&p_ID=136&PageFirstRow=61&&View={DD0334E4-35CA-451C-A265-E7CAC7E6AF51})


Answers:
author: Mike Bowen
body: Hi [@Jason Muldoon](/t5/user/viewprofilepage/user-id/3679090)

Maybe the full URL opens a page that has content not supported by Confluence.

Also are you logged into the SharePoint page at the time of linking to your Confluence page?

-Mike

comments: author: Jason Muldoon
body: Hi Mike

it's definitely a weird one!

I'm not asking Confluence to support the content on SP though, since clicking the link will just redirect the browser tab to the SP page.

Yes, SP is authenticated (internal app). The odd thing though is that i can point to the SP list itelf, containing all documents and that link works fine - but when i try to use the full URL of the list item Confluence saves it as https://#.


author: Mike Bowen
body: Hi [@Jason Muldoon](/t5/user/viewprofilepage/user-id/3679090)

That is weird.

Another thing you can try is adding the URL into an **iFrame macro** and see if it loads.

-Mike


Tags: confluence-cloud
Error rendering macro 'ideation-summary'
Asked by Leonel Alvarez:

Hello!

As a process improvement operation owner, I want my team to be able to add new ideas to our ideation page, so that we can evaluate and vote on them for further processing.

The ideation page is not loading the ideation summary macro, therefore my team cannot add new ideas to the page. Error message displays as follows:

**Error rendering macro 'ideation-summary'**

fr.spectrumgroupe.confluence.model.ideation.Status cannot be cast to fr.spectrumgroupe.confluence.model.ideation.Status

Confluence version 6.11.2


Answers:
author: Sven Schatter _Lively Apps_
body: Hi Leonel,

I have seen this error before in other apps. It usually had to do with some finicky caching or classloader problems.

For our product PocketQuery we have created a knowledge base article that helped with resolving this problem in the past. Maybe worth a shot to try it for this app, too. You can check out the article [here](https://help.scandio.de/documentation/pages/viewpage.action?pageId=157777929).

Best regards,

Sven

comments: author: Sven Schatter _Lively Apps_
body: If clearing the cache as described in our article doesn't fix the problem you should probably contact the vendor of your app. :)


author: Leonel Alvarez
body: Thanks, Sven. The bug was actually fixed after our vendor made a global update to 6.13.10. There was no need to flush persistence cache memory from the server. Many thanks for your assistance!

Leo-.


Tags: confluence-server

idea

macro

server
Planning to upgrade
Asked by Gerri Shane:

Hello:

I do not see anything in the General Configuration for Confluence about planning our upgrade. We're running v. 6.8.

We need to complete the upgrade around the end of February and we've already put v. 7.1 on our servers for testing. I noticed that v. 7.2 is now out, but I haven't looked yet about the differences.

We also have a couple of custom plug-ins in two out of three instances of Confluence. Is there anything in particular, that we need to watch for the upgrade in relation to the plug-ins?

I'm also trying to locate a list of the new features in 7.1 over our current 6.8. Do I just need to read through ALL of the documentation or can I get a quick list?

Thanks!

Gerri Shane

geraldine.s.shane.civ@mail.mil


Answers:
author: Davin Studer
body: The [Confluence Upgrade Matrix](https://confluence.atlassian.com/doc/confluence-upgrade-matrix-960695895.html) page lists our the highlights of what is added in each version. It is a little easier to skim through to see if there is anything worthwhile upgrading for.


Tags: confluence-server

server
Question marked as spam
Asked by TheXDSummsi:

Hi, I have created a new question but it gets marked as spam

<https://community.atlassian.com/t5/New-to-Confluence-questions/Confluence-restore-xml-backup-error/qaq-p/1254247#M238>

But i don't know why


Answers:
author: Fabian Lim
body: Hi [@TheXDSummsi](/t5/user/viewprofilepage/user-id/3678492)

When you paste a bunch of log info like you did, the system automatically sets it as spam. Someone needs to manually remove it from the spam filter.

Regards


Tags: new-to-confluence

server

spam
How to change the bullet style
Asked by Yuhong Zhang:

All by bullets does not matter of levels are the same style, I would expect bullets at different levels are using different styles. Is there any way to do this?


Answers:
author: Stephen Sifers
body: Hello Yuhong and welcome to the Community!

Within Confluence Cloud there are functional differences then what would be present for Confluence Server. These types of differences include the ability to apply customization to your site which would allow you to modify the display of a theme using custom CSS. Further information on these differences may be found at [Functional differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/functional-differences-in-confluence-cloud-734070955.html).

I hope this proves helpful in explaining why the bullets are not currently adjustable.

Regards,  
Stephen Sifers

comments: author: Yuhong Zhang
body: [@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523) , Thanks.

I am assume somewhere in the backlog, this will be addressed, right? Is it going to addressed soon?

I really don't care what styles they actually are, you can still hard code them. I just need them to be different at different levels. Each time the indentation is changed, the bullet or number style change.


author: Stephen Sifers
body: Hello again,

This is a great question, and the answer to this is that there is nothing currently on the roadmap to allow for customization of Confluence Cloud. There is a feature request for this which you may find at [CONFCLOUD-36137](https://jira.atlassian.com/browse/CONFCLOUD-36137). Do note that this is an older request and there are multiple reasons why customization has been disabled within Cloud products, one of the main reasons is due to security-related issues.

I hope this additional information proves helpful to you.

Regards,  
Stephen Sifers


author: Yuhong Zhang
body: Thanks again. I believe the request is a lot simpler. Just hard code 3 levels of different styles of bullets (and numbers) depends on indentation, no customization necessary.


Tags: confluence-cloud
How do I format a Table of Content Macro to pull data from a Table?
Asked by hmiller:

The tablet of content will not pull the headings as seen below. I would really like to use the navigation throughout the page with the TOC. I am looking to include all headings that are highlighted in blue. Seems simple but I cannot pull the data. Thanks for the help.

![TOC inquiry Confluence.PNG](/t5/image/serverpage/image-id/76685i92E011F3582B8429/image-size/large?v=v2&px=999 "TOC inquiry Confluence.PNG")


Answers:
author: hmiller
body: I am not sure why it is not working for me. Maybe due to the format of the table. I am able to get it to work on a new page without special formatting to the table. Thank you so much for your help. I appreciate the time you gave to try and assist me.


author: Davin Studer
body: The table of contents macro works based on headings in your page. Is the text in your table normal text or a heading? If it is normal text it must be changed to a heading type.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/76707i5E4181B339890BD7/image-size/large?v=v2&px=999 "image.png")

comments: author: hmiller
body: I changed the Headings but it does not populate. Any other ideas?


author: Davin Studer
body: It works for me. The 0.0, 0.1, and 0.2 cells are all heading 2, and the Bob cell is a heading 3.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/76708iA692D68F787FB4E5/image-size/large?v=v2&px=999 "image.png")And this is what it looks like when viewed.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/76709iD13DBBF109A59E5E/image-size/large?v=v2&px=999 "image.png")
How to remove error 400 stack trace
Asked by Jacob Gude:

Hi All,

I noticed that if you add "garbage" characters to the URL for Confluence it brings up the following 400 error with a somewhat detailed stack trace, which includes the Apache TomCat server version (See below). Is there a way to remove the stack trace from showing up in the 400 message? Would a custom 400 redirect in Nginx help fix this? Our customer does not like the fact that it provides details about what version of Tomcat is displaying.

HTTP Status 400 -- Bad Request {#toc-hId--1383099342}
-----------------------------------------------------

*** ** * ** ***

**Type** Exception Report

**Message** Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986

**Description** The server cannot or will not process the request due to something that is perceived to be a client error (e.g., malformed request syntax, invalid request message framing, or deceptive request routing).

**Exception**

```
java.lang.IllegalArgumentException: Invalid character found in the request target. The valid characters are defined in RFC 7230 and RFC 3986	org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:468)	org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:292)	org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)	org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:861)	org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1579)	org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)	java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)	java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)	org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)	java.lang.Thread.run(Thread.java:748)
```

**Note** The full stack trace of the root cause is available in the server logs.

*** ** * ** ***

### Apache Tomcat/9.0.27 {#toc-hId--692537868}


Answers:
author: Benedict Dsilva
body: Seeing a similar issue. Have you found a solution for this?

Thank you!


Tags: confluence-server

server
OAuth2 Error: Invalid aud
Asked by Belinda Felpel:

Hi,

I am developing a connect-app for Confluence cloud using the atlassian-connect-express framework. Since yesterday I am facing the issue that my local add-on server is giving me following error when trying to use the

```
 httpClient.asUserByAccountId() 
```

function:

```
{ error: 'invalid_grant',
error_description:
'Invalid aud: [https://oauth-2-authorization-server.services.atlassian.com], expected: https://auth.atlassian.io or https://auth.prod.public.atl-paas.net' }
```

I figured out, that the problem is in the atlassian-oauth2-js library (<https://bitbucket.org/atlassian/atlassian-oauth2-js/src/master/>) which released an update 5 days ago with the new

```
AUTHORIZATION_SERVER_URL = "https://oauth-2-authorization-server.services.atlassian.com"?
```

instead of

```
AUTHORIZATION_SERVER_URL = "https://auth.atlassian.io"
```

as it was when it was still working for me.

Unfortunately, atlassian-connect-express library always imports the latest released version of atlassian-oauth2.

Does somebody know why my add-on is not able to request an access token from the new server URL? Do I have to define the authentication server somewhere else in my code?

Many thanks,

Belinda


Answers:
author: Shannon S
body: Hello Belinda,

Thank you for contacting us about this.

I'm not really familiar with this issue, but I would recommend that you raise the same question on our [Atlassian Developer Community](https://developer.atlassian.com/resources).

There, you will find users who develop add-ons, similarly to yourself, and they should be able to help you with this.

Let me know if you have any trouble.

Regards,

Shannon


Tags: atl-adm

confluence-cloud
New vs Old Editing Experience
Asked by Phil:

I'm an infrequent visitor here, so excuse the general question.

Can anyone link me to an area where people are discussing the new experience, including its advantages and shortcomings. I'm sure I am not alone in missing some of the old features, but I don't want to start new threads which cover old ground.

Thanks for any input.


Answers:
author: RPT Admin
body: There's also a discussion page [here](https://community.atlassian.com/t5/Confluence-Cloud-discussions/Discussion-page-for-users-affected-by-the-editor-change/td-p/1222979) but be prepared for a fair amount of negativity. I think it's fair to say the new editor has polarised opinions - with a lot of the nay-sayers coming together in that discussion.


author: Sven Schatter _Lively Apps_
body: There are occasional threads with smaller discussions. One of the biggest discussions I've seen has been on this article: <https://community.atlassian.com/t5/Confluence-articles/What-s-New-in-Confluence-Cloud-November-2019-Edition/ba-p/1225137>


author: Phil
body: These were helpful, thank you. I share the negativity to a large degree ... I'm trying not to be one of those people who cannot adapt to changes, but when those changes include removal of useful features which I previously frequently relied on, it's not so easy.

Here are two of my current (today!) frustrations:

1) Changing the font or background colour in tables -- must be done one cell at a time.

2) If I create a narrow table with two columns, I often do not want it spanning the entire page width. But can I shrink it? No.

Phil

comments: author: Phil
body: Regarding point (1), I have just worked out how to change cell background colour for multiple cells in one hit, but my other comments remain.


Tags: confluence-cloud
upload images in confluence
Asked by noorbasha:

Hi All

How to upload image in confluence. i am struck with curl and python script using post but i am getting 405 error. i dont know where i did mistake. content-type i gave 'image/jpeg' but i am getting error.


Answers:
author: Shannon S
body: Hello [@noorbasha](/t5/user/viewprofilepage/user-id/3680679),

Happy to help.

From my understanding, you are trying to attach an image to a Confluence page, but you want to do this using only scripting. Is that correct?

Have a look at the Confluence REST-API documentation for more details on this. The Cloud version is shared below but let me know if you have any trouble with this on the Server version.

* [Create Attachment](https://developer.atlassian.com/cloud/confluence/rest/#api-api-content-id-child-attachment-post)

In addition, there are a few threads on this:

* [How to post attachments to Confluence page](https://community.atlassian.com/t5/Confluence-questions/How-to-post-attachments-to-confluence-page/qaq-p/214853)
* [Upload file to Confluence using REST-API](https://community.atlassian.com/t5/Questions-for-Confluence/Upload-file-to-confluence-page-using-REST-API-Groovy/qaq-p/657941)

If you continue to have any issues, please show us an example of what you're doing so far, as well as your Confluence version, and we can help you.

Regards,

Shannon
Can not add attachments
Asked by Anderson Hsu:

Dear support Team,   
when you add attachment, it will show message : Error while generating placeholder. Is ther server available?   
Is there suggestion for it ? Thanks a lot.


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Anderson Hsu](/t5/user/viewprofilepage/user-id/626040) ,

The error is due incorrect reverse proxy config in confluence. Please make sure that you have added below parameters in server.xml

    proxyName="<subdomain>.<domain>.com" proxyPort="443"    secure="true" scheme="https"/>

Also refer below document for additional details.

<https://confluence.atlassian.com/kb/securing-your-atlassian-applications-with-apache-using-ssl-838284349.html?_ga=2.265402122.461906779.1576462148-1560727921.1571396603#SecuringyourAtlassianapplicationswithApacheusingSSL-PartA.ConfiguretheAtlassianapplications>

Thanks,

Avinash


Tags: confluence-server

server
Confluence Source Editor code-mirror doesen't fit into the modal browser window
Asked by ellodj:

Is there a hint to configure Crome, current version, that the code-mirror fits into the confluence code editor window? The code mirror is only displayed on the half of the source editor window. It could also be that there is the hight fix coded.

See code from Browser Developer Tool (F12):

source-code-editor-placeholder

element.style {

height: 524px;

}

...

.CodeMirror {

height: 300px;

...

OK, now I found a [related question](https://community.atlassian.com/t5/Confluence-questions/Source-Code-Editor-view-limited-to-21-rows/qaq-p/1102387), already close with a solution.


Answers:
author: Diego
body: Hey, hello there [@ellodj](/t5/user/viewprofilepage/user-id/2927792) ! Thanks for updating your question with a link to the thread that has the solution. This will help everyone who might find your thread.

It is nice to see people collaborating here in our community. Stop by any time!


Tags: confluence-server

server
Power Point Macro not loading files to show.
Asked by Michael P:

I am trying to place a Power Point .pptx file on my wiki with the Power Point Macro.

I can load the .pptx file into the wiki page.

Then, I can insert the Power Point Macro, but when I try to select the file for the macro, there are not files in the drop-down list and that is where I stop.

This has worked in other wiki pages, but not this one.

I wan?t to know why I can not see the inserted files in the Macro and use them.

I am not an Admin, could that be the reason?


Answers:
author: Oliver Jung
body: I faced the same problem than Michael P and was able to solve it.  
The site's name had a colon in it: "bla bla: bla bla"  
I removed the colon and then the macro "Office Powerpoint" showed all attached .pptx perfectly.

Don't know how things like that can still happen in an UTF-8 world.


author: Davin Studer
body: If you are a page editor you should be able to select the PowerPoint attachment. It doesn't have anything to do with admin privileges. I would first do a double check in the attachments section of the page a just make sure that the PowerPoint file is indeed attached to the page. Another possibility could be that if the content indexer is backed up you may not see the option in the drop down right away, but if you come back to the page a little late it might show up. If neither of those are the case you could try removing the attachment from the page and re-adding it. Possibly something is corrupt with the index. Failing all of that a re-build of the index may be necessary (but that is a last resort ... it can take a very long time to do depending up on the size of your instance).