youngmon/atlassian-qna huggingface dataset:
Create filter on the backlog screen
Asked by Thuong.HoangDangHoai1:

Hi all,

I'm new to the new Jira version with type Company-managed software. On the Settings screen, I've tried to add a filter for Bug, Task, Story with JQL query

![Screenshot_6.png](/t5/image/serverpage/image-id/149438iC169DD6378CD0997/image-size/large?v=v2&px=999 "Screenshot_6.png")

But I could not see the dropdown list to select the relevant type on the Backlog screen

![Screenshot_7.png](/t5/image/serverpage/image-id/149439i0556D25089A7E9A5/image-size/large?v=v2&px=999 "Screenshot_7.png")

Can you please provide the JQL query to filter the Type, Epic, Versions ... with the dropdown list that would be displayed?

Here is the filter for the old version:

![Screenshot_8.png](/t5/image/serverpage/image-id/149440i42AB987913409B93/image-size/large?v=v2&px=999 "Screenshot_8.png")


Answers:
author: shruti gupta
body: Hi [@Thuong.HoangDangHoai1](/t5/user/viewprofilepage/user-id/4198577)

Quick filter used to filter the issue from the group of issue appearing on scrum and kanban board .Here the filter Type in (Bug,Story ,task ) will show all the bug,story and task on the board.This will not show drop down to select the option .

If you want to select individual issue type then create quick filter for each issue type for eq- If you want to see all bugs then

type= Bug will allow you to show only bug.

For Epic - Type =Epic will show all epic

For Version - fixversion in (V1.0,V1.1,V1.2) will show drop down of all the verison version V1.0

Below screenshot of old version seems to be Team managed .

comments: author: Thuong.HoangDangHoai1
body: Thanks for sharing!


Tags: cloud

filter

issue-type

jira-core

jql
Unable to access site administration
Asked by Clarence Foo:

I am the site admin as I am the only creator/user of the site.

However, I am no longer able to enter administration view with the following error:

#### You need permission {#toc-hId--540642778}

Request access from your administrator.

Please help, thanks!

Update: Somehow, I am now able to enter administration view if I enter via Settings \> JIRA Settings (Any of the options with JIRA Settings) \> Switch to Administration


Answers:
author: John Funk
body: Hi Clarence - Welcome to the Atlassian Community!

Are you able to do what you need to do now?

comments: author: Clarence Foo
body: Hi John,

Yes! I did not know the root cause but it seems like everything else is working fine now!

Thanks!


author: John Funk
body: Great! Can you click on the Accept Answer button above so we can close this one out? Thanks!


Tags: cloud
Is there a way to filter which tasks appear on a project timeline?
Asked by Christine Smith:

I am trying to limit the Timeline view to only display tasks that are NOT complete. Is there a way to filter the tasks displayed in the timeline by status?


Answers:
author: Chase Wilson
body: Hi [@Christine Smith](/t5/user/viewprofilepage/user-id/4458214) , you'll see this live by the end of the week!

comments: author: Curt Holley
body: Hi [@Chase Wilson](/t5/user/viewprofilepage/user-id/3562599) that is great news. Is there somewhere to view what else is coming this week?


author: Curt Holley
body: Hold up....I found it ?


author: Curt Holley
body: Hi [@Christine Smith](/t5/user/viewprofilepage/user-id/4458214)

Welcome to the community!!

Currently there is not, but I would suggest you give feedback about it (as it is a good idea), by clicking the "Give feedback" button in the bottom left of the project.


Tags: cloud
is it possible to archive a kanban board without closing it as a sprint
Asked by barbara cure:

I do not want to close it as a sprint, it was an old board and the employee is no longer here. But dont want to lose what they worked on.


Answers:
author: Curt Holley
body: HI [@barbara cure](/t5/user/viewprofilepage/user-id/4457480)

Welcome to the community.

I am not sure what you mean by "close it as a sprint", as a Kanban board doesn't have the concept of a sprint.

Also, can I confirm you are talking about a Jira Work management project, on a Jira Cloud instance?

Perhaps sharing a screenshot for us to visualise your scenario would be helpful.

But, for the record. Closing a sprint does not make the content (open or closed) disappear. you can always find the issues via the "Issues" section of the project or using JQL via the "Advanced issue search" in the Filters section of Jira.

comments: author: barbara cure
body: Sorry, asking on the fly. After digging deeper in these pages I found there is no archive feature. Inherited old boards but didn't want to blanket delete them. I am good now.


Tags: archive

board

cloud
Share Organizations field between Jira Service Management and Jira Work Management possible?
Asked by Sophie GARRIGUES:

Hello,

Is it possible to retrieve the organizations of my customers defined in Jira Service Management in an Organizations field under Jira Work Management?

![Capture d?e?cran 2021-06-29 a? 12.45.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/149283i82D11DFE096BF297/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-06-29 a? 12.45.23.png")

I added the Organizations field in the default field configuration.  
When I enter a value in this Organizations field, the values are not filtered like in Jira Service Management. I have a result "Search failed".

![Capture d?e?cran 2021-06-29 a? 12.46.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/149284i00E99BEDE48D4200/image-size/large?v=v2&px=999 "Capture d?e?cran 2021-06-29 a? 12.46.00.png")

Is there a way to share this data between the two products?

Thank you in advance for your answers.


Answers:
author: Ang?lica Luz
body: Hello Sophie,

Thank you for reaching out to Atlassian Community!

The Organization field is intended to work only with Service Management projects.

When a customer is added to an organization, they will be able to share the ticket with the org, and with this permission, other customers will be able to view the ticket in the portal and subscribe to receive updates. The field won't have a function if added to Software or Work Management projects since only licensed users have access to this type of project.

There is a feature request suggesting the implementation of this ability:

* [Make "Organizations" custom field available for Work Management and Software Projects](https://jira.atlassian.com/browse/JRACLOUD-66848)

Please, click on vote and also watch the feature to receive updates.

Kind regards,  
Ang?lica

comments: author: Sophie GARRIGUES
body: Hello Ang?lica,  
Thanks for your response and the feature request number. I hope this ability will be soon implemented.

Best regards,

Sophie


Tags: cloud
REST API for control of automation rules
Asked by Kevin Dixon:

The Jira REST API documentation doesn't seem to include any operations for managing Jira Automation rules.

Are CRUD operations available in the REST API for automation rules? If not, any plans to add to the APIs?


Answers:
author: Hana Ku?erov?
body: Hi [@Kevin Dixon](/t5/user/viewprofilepage/user-id/560434) ,

I don't think it is possible. I've found issue [JRACLOUD-77049](https://jira.atlassian.com/browse/JRACLOUD-77049), you can vote for it.


Tags: cloud

rest-api
MS Teams?????Jira Cloud???????
Asked by ?? ??:

MS Teams?????????????????????  
Issue Type??????????????????  
???????????????????????  

![????????? 2021-06-29 103910.jpg](/t5/image/serverpage/image-id/149218iB56B5B4FCEFEF370/image-dimensions/501x453?v=v2 "????????? 2021-06-29 103910.jpg")


Answers:
author: Rick Li
body: ?????????????????????????

* ????????????????????????????
* ????????????????????????????

??????????????????????????????

* [JRACLOUD-33054](https://jira.atlassian.com/browse/JRACLOUD-33054)


Tags: cloud

language-ja
How can I create a new issue type in my project?
Asked by Marco Rodrigues:

I created a new Project in Jira Work Management. I only got the option of using "Task" or "Subtask", however I want to create different issue types, such as Epics, Story, Meeting, Document, etc. I do not have a admin profile, however I am an admin for this project, therefore I'm able to access the project settings but I do not have any option called Issue Types.

The Project Type is - Business, can this be related to the difficulty of creating a customized issue type?


Answers:
author: Fabian Lim
body: Hi Marco,

Unfortunately, you need a sys admin to add the new issue types to your project issue type scheme.

Link: <https://support.atlassian.com/jira-cloud-administration/docs/associate-issue-types-with-projects/>

Regards.

comments: author: Marco Rodrigues
body: Hi Fabian,

Thanks for your reply!

I'll ask for that action to my admin.

Regards,


Tags: cloud
How to stop other people from editing forms
Asked by Ibrahim Alamri:

I don't want the form to be edited by everyone. I want people to just fill forms. I also want people to browse project with only issues they created (this work now)


Answers:
author: Airbus Driver
body: Are you using a team-managed project or a company-managed project?

You have greater control over access permissions in a company-managed project. Refer to [Manage project permissions](https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/) and then [Permissions for company managed projects](https://confluence.atlassian.com/adminjiracloud/permissions-for-company-managed-projects-1001823931.html) .

> I don't want the form to be edited by everyone. I want people to just fill forms.

You can control this with the **Edit issues** permission and then you can assign groups/project roles.

> I also want people to browse project with only issues they created (this work now)

You can control this with the **Browse Projects** permission and adding the 'Reporter' to this permission.


Tags: cloud
When trying to view a project Timeline I get ERROR: 1XRTKJP how can I troubleshoot this
Asked by Alan Escobar:

Here is the error I get when trying to view a project timeline

Something's gone wrong

Try refreshing or navigating to another page. If you still see this message, our service might be disrupted. Check our

[status for updates.](https://status.atlassian.com/)`ERROR:` `1XRTKJP`

`Timeline is working for other projects`


Answers:
author: Ang?lica Luz
body: Hello [@Alan Escobar](/t5/user/viewprofilepage/user-id/4454204),

Welcome to Atlassian Community!

Checking the logs of your site, the only error that might be related to the issue you are experiencing is the one below:

```
[Limited to 100 per PT1M] RBAC resource owner is not defined for the request GET /rest/api/3/mypermissions. But the required scopes are defined. Make sure RBAC resource owner is defined.
```

It seems this is related to permissions, but since you are using Cloud Free, it's not possible to edit the permissions, so anyone added to the site will be a project admin, but just in case, can you please go to Project settings \> Permissions and confirm if all permissions are set to "Application access (Any logged in user)"?

Are you able to view the tickets and access other menus like List or Calendar?

When did this issue start?

I can see that you have two accounts on the site, is this happening with both of your accounts?

Kind regards,  
Ang?lica


Tags: cloud

timeline
Is there a way to filter the timeline to show only tasks (and not sub-tasks)?
Asked by David Gaskell:

I am trying to get to a high level timeline view with less of the granular detail of sub-tasks. Is this possible?


Answers:
author: Curt Holley
body: HI [@David Gaskell](/t5/user/viewprofilepage/user-id/4453022)

Not at this stage. I would recommend you give feedback directly to Atlassian via the "Give Feedback" button in the bottom left of your project, as great as both the Timeline and Calendar views are, some more configurable options would be ideal.


Tags: cloud
Using Jira Work Management to Estimate Project End Date?
Asked by Matt Rosenthal:

Hi all,

I am interested in using Jira Work Management to estimate the End Date of a project, based on the following elements:

1. The tasks that need to be completed
2. How long each task should take to complete
3. The linking/ dependencies that each task has - i.e. if Task Two is dependent on Task One, and each takes 2 weeks, the total time to complete One and Two should be Four Weeks. If Tasks 1, 2, and 3 each take Two weeks, but Only 2 is dependent on 1 (i.e. Task 3 can start at the same time as Task 1), the total time should still be Four weeks

I can't seem to figure out how to calculate this using the program. Setting the end date manually seems silly because that just ignores task length and necessary sequencing.

Thank you!


Answers:
author: eugenio_onofre
body: Hi [@Matt Rosenthal](/t5/user/viewprofilepage/user-id/4452306)

I know your question is dated 2 years ago, but I will try helping out so other users may refer to the same answer.

You would need to create a Project Automation to make the "math" using all sub-tasks estimate and saving the result to the "Due Date" field of the original task.

Please do not forget to accept the answer in case it helps you resolve the issue!

Regards!


Tags: cloud
Visualising dependencies in Jira Work Management
Asked by Muriel Rauch:

Hi! I am trialling Jira Work Management to support teams that are not Project Managers in planning and reporting on their initiatives. I noticed Jira Work Management allows to capture information about dependencies between issues (blocks / is blocked by), but cannot figure out how to visualise that in the timeline / boards. Does anyone know?

Thanks,

Muriel


Answers:
author: Curt Holley
body: HI [@Muriel Rauch](/t5/user/viewprofilepage/user-id/4452444)

Welcome to the community.

Currently, this can't be done in a Jira Work Management project. Hopefully one day!!

You would have to use a Jira software project and use the Roadmap view to achieve what you are after.

![road0.png](https://community.atlassian.com/t5/image/serverpage/image-id/148880iA02F31EDED3757AF/image-size/large?v=v2&px=999 "road0.png")

As Jira Work Management projects are Company managed projects, I don't see why (in time) the Timeline view couldn't have dependency info showing.

I would recommend you give feedback directly to Atlassian via the "Give Feedback" button in the bottom left of your project.

comments: author: Muriel Rauch
body: Thanks!


author: Kevin Yuan
body: It is almost 3 years after this original post. Can it be done now?

comments: author: Ognissanti Federica
body: I am also wondering if there is a status update on this functionality.


Tags: cloud

dependency
Timeline - detailed understanding?
Asked by Mark Wheeler:

We've recently started using Business Projects and the Timeline feature with them looks like it could be really useful.

However, I can't find much documentation on Timelines apart from the link below, which doesn't have the information I need.

<https://support.atlassian.com/jira-core-cloud/docs/visualize-your-projects-timeline/>

Some of the questions I have are:

1. Can you determine the order issues are displayed in or is it just by "Key"?
2. What determines which issues are shown in the Timeline and can this be configured?
3. What do the different gantt bar colours mean?
4. Can you group issues to be next to each other by assignee or other custom fields?


Answers:
author: Maria
body: Hi [@Mark Wheeler](/t5/user/viewprofilepage/user-id/3163878)   

I can recommend you try Jira third-party addons to solve all your problems.

I'm writing on behalf of the [Planyway plugin](https://marketplace.atlassian.com/apps/1221297/planyway-resource-planning-project-roadmap-time-tracking?tab=overview&utm_campaign=atlassianquestionsold&utm_medium=referral&utm_source=atlassiancommunity&hosting=cloud%20) that serves as the timeline and calendar visualization tool for Jira as well as the time-tracking.  
![](https://files.planyway.com/assets/3.0.326/img/jira-features/features-images/allocate.svg)  
1. The order of issues is set up automatically depending on the dates you scheduled your issue for. If you'd like to change the order, you may use priorities.   
![?????? ?????? 2021-10-25 105954.png](https://community.atlassian.com/t5/image/serverpage/image-id/166409iCBB077BAA851209C/image-size/large?v=v2&px=999 "?????? ?????? 2021-10-25 105954.png")  
2. All issues that have due or start dates will be seen on the timeline. If you need to see only certain issues, you may use Filters.  
3. In Planyway the colors of issues match the color of Jira issue types.  
4. In Planyway you can group your timeline by assignees and projects.  
![Planyway for Jira Guide Planyway Timeline](https://files.planyway.com/assets/3.0.326/planyway-jira-guide-timeline-view.png)  
Happy to help with any questions:)  


author: David Gaskell
body: I'd be keen to understand 1 and 2 in particular also. Thanks.


Tags: cloud

timeline
How to attach the file in issue in PHP
Asked by yasmeen banu:

I am using Laravel framework (PHP) - I can able to create issue or task using Rest API V3 and its created successfully, but when try to add the attachment for that particular issue or task using \[ISSUE-KEY\] i can't able to attache the files. In the API Reference documentation there is no proper sample codes. I am using CURL to attach or create the issue.  

Can anyone please suggest me to get this done. Below having my code  

$ch= curl_init ();

$username = "XXXX-XXX-XXX" ;

$pasword = "\*\*\*\*\*\*\*\*\*";

$path = "filepath.txt";   
$url = '<https://domainname.atlassian.net/rest/api/3/issue/>'.$result\['key'\].'/attachments';

curl_setopt ( $ch, CURLOPT_URL, $url );

curl_setopt ( $ch, CURLOPT_RETURNTRANSFER, 1 );

curl_setopt ( $ch, CURLOPT_POSTFIELDS, \['file'=\>'@'.realpath($path) \]);

curl_setopt ( $ch, CURLOPT_POST, 1 );

$headers = array ();

$headers \[\] = 'X-Atlassian-Token: no-check';

curl_setopt ( $ch, CURLOPT_HTTPHEADER, $headers );

curl_setopt ( $ch, CURLOPT_USERPWD, $username . ":" . $password );

$Arr = \[\];

$resultt = curl_exec ( $ch);


Answers:
author: yasmeen banu
body: Thanks for your suggesstion Ravi Sagar. Will convert above CURL to PHP and let me try.


author: Ravi Sagar _Sparxsys_
body: Hi [@yasmeen banu](/t5/user/viewprofilepage/user-id/4428287)

You have to use the multipart/form-data for sending the file. I once wrote a small Drupal module to upload files in Jira but I can't find a simple php example. However let me share my shell script.

```
#! /bin/bash

$JIRATUTORIAL_AUTH="sfhskfskdfgwiurgwe"
curl -s -i -X POST \     -H "Authorization:Basic $JIRATUTORIAL_AUTH" \     -H "X-Atlassian-Token:no-check" \     -F "file=@/home/ravisagar/jiraissues.csv" \     'https://jirawhatever.atlassian.net/rest/api/3/issue/an-233/attachments' \
```

Try this in your shell and if it works then hopefully you will get an idea about what headers to pass. I believe there should be libraries in PHP to do this for you (my PHP skills are fading :( sorry).

I hope it helps.

Ravi

comments: author: yasmeen banu
body: I have tried with multipart/form-data in header but no luck. [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596)


Tags: cloud
Portfolio for JIRA for Kanban Team
Asked by Robin Hackshall:

Hi,

I've just watched the video on You Tube about Portfolio for JIRA. I think that it would help to organisation I'm working with who are at the beginning of an Agile transformation.

My only concern is that the examples used in the video were mainly Scrum based, and the teams I'm working with are all Kanban teams.

Is anyone use plugin to manage a number of Kanban teams? What information is it necessary to capture to ensure that maximum value is obtained from the plugin?

Many thanks for your help and advice.


Answers:
author: samrobertsofficial
body: Hi [@Robin Hackshall](/t5/user/viewprofilepage/user-id/1304255),

Yes, Portfolio for Jira can be used in a Kanban environment. A good place to get started with using Portfolio in a Kanban environment is this article <https://www.atlassian.com/blog/jira-software/kanban-with-portfolio-for-jira> .

When you're using Portfolio, you may encounter some scrum concepts as we've tried to make Portfolio work for different types of agile teams. But this shouldn't prevent you from using it with your Kanban team.

Let me know if you have any questions after this!

Sam,  
Portfolio for Jira team

comments: author: Jordan_Janis
body: Hi [@samrobertsofficial](/t5/user/viewprofilepage/user-id/1116850)

I've read the article you've referenced (thank you). Would you happen to know if this article was written before the ability to set team scheduling methodology was added to Portfolio? The work-around in the article mentions setting the scrum iteration length to one week. It doesn't mention team scheduling methodology, however. It's not clear if this is not mentioned because it didn't exist in 2016 when the article was written, or if we should just infer that we need to set team scheduling methodology to Scrum.

The current version of Portfolio obviously let's you set team scheduling methodology to Kanban or Scrum. I'm wondering if this feature was added after the article was written because it seems useless if we're just going to set it to Scrum and 1 week to be able to manage Kanban teams in Portfolio.

I've only been using Portfolio since around May 2018 and I seem to remember that the team scheduling methodology has been there the whole time.

Regards,

-jordan


Tags: advanced-roadmaps

kanban
Circular Dependencies in Portfolio
Asked by t t:

Hello,

I am using Jira Portfolio and would like to understand how to resolve the Circular Dependency error. I have looked through the documentation and have not found an example of how to remove or fix the Circular Dependency error. Any guidance or assistance with the matter would greatly be appreciated. Below is a link that I have used in my research at this time.

Thank you,

<https://confluence.atlassian.com/jiraportfoliocloud/using-scope-and-dependencies-828785260.html>


Answers:
author: Earl McCutcheon
body: Hello,

A Circular Dependency happens when an issue effectively blocks itself on a Logic conflict. The most basic scenario occurs when an issue is blocked by and blocks the same issue.

But a more complex scenario is:

* issue ABC-1 blocks ABC-2, and ABC-2 blocks ABC-3
* ABC-1 must be complete before ABC-2, and ABC-2 before ABC-3
* Then the Circular referance come in when ABC-3 also blocks ABC-1 so that effectively ABC-1, 2 and 3 need to be complete before ABC-1 can be started, so ABC-1 is blocking itself from starting.

To locate these issues you will need to look at the issue details in the scope panel to identify the Dependencies flagged with a cyclic dependency violation and manually look for the logic conflict point and remove the dependency causing the loop back for the desired order.

Removing the ABC-3 blocks ABC-1 dependency would schedule in the order 1,2,3

Removing the ABC-2 Blocks ABC-3 dependency would schedule the issues 3,1,2

Removing the ABC-1 Blocks ABC-2 dependency would schedule the issues 2,3,1

-Earl


Tags: advanced-roadmaps