youngmon/atlassian-qna huggingface dataset:
PDF Export Confluence collapses
Asked by Malte Redmann:

Today I am confronted with the issue that my Confluence collapses, if I want to export a pdf.

Is anybody actual confronted with the same issue, or had a similar issue in the past and can help?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Malte Redmann](/t5/user/viewprofilepage/user-id/5053795)

What kind of message are you getting?

Are you on a free or paid plan?

comments: author: Malte Redmann
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) ,

I only get to a blank page with the url of the confluence site i am using.

I am on a paid plan and normally have access to this function.


author: Rahul
body: Even I am facing the same issues. The error message I am getting is " your session is expired. You may need to resubmit the form or reload the page"


author: Alex Koxaras _Relational_
body: Currently on <https://confluence.status.atlassian.com/> there isn't a reported incident about any confluence systems. I just tried on my instance to export a pdf from a page and worked fine.

Can you both of you try from a different browser, with private window and NO extensions loaded? In addition are you the only ones with this problem on your instances, or are there more users?


author: Rahul
body: I have tried in different browsers and also whole team including admin facing same issue


author: Alex Koxaras _Relational_
body: [@Rahul](/t5/user/viewprofilepage/user-id/4478462) then you should raise a request to Atlassian's support. Community can't really help you on this: <https://support.atlassian.com/contact>


author: Malte Redmann
body: Fine, I will do it too.

Thanks anyway for your help, Alex!


Tags: cloud

confluence-cloud
Smart values for confluence
Asked by Eden Eliyahu:

Hi, I am working (or trying to work) with automation for confluence.

I need a list of smart values for confluence.

In addition, I need specific smart values for:

- Page URL

- Page creator name

I have tried:

{{page.url}}, {{url}}, {{content.url}}

{{content.author.name}}

{{page.author.name}}

{{author.name}}


Answers:
author: Matthew Butler
body: URL is {{page.url}}

Page creator {{page.owner.fullname}}.


author: Eden Eliyahu
body: Hi, no.

I am talking about automation for confluence


author: Alex Koxaras _Relational_
body: Hi [@Eden Eliyahu](/t5/user/viewprofilepage/user-id/4612136)

If you are talking about Jira automation and the creation of pages, then this is the page for you:

<https://support.atlassian.com/cloud-automation/docs/use-jira-automation-with-confluence/>

* {{createdPages.title}} - returns the names of all pages created.

* {{createdPages.url}} - returns the URLs of all pages created.


Tags: cloud

confluence-cloud
Porting trac wiki content to Confluence
Asked by Karl Stiller:

I am currently researching how to port an old Trac-based company wiki to Confluence.

1. I first found UWC but as that project is so old I was unable to run or compile that project properly as the Java library dependencies have moved and changed so much. It's possible that as that project is so old that it doesn't work with Confluence anymore also.
2. I found [https://marketplace.atlassian.com/apps/1210757/wiki-markup-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1210757/wiki-markup-for-confluence?hosting=server&tab=overview) but it is unsupported and I am unable to add it to my test confluence instance.
3. The project at [https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221333/all-in-one-file-importer-for-confluence?hosting=cloud&tab=overview) looks like my only option.
4. Trac to my knowledge does not have an export to word format.

I assume that this is a common problem and many people must have gone through this previously. Can anybody give me any other options on how to make this conversion?

Best regards,

Karl


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

The UWC kind of fell out of use, and then support, as so many people had already migrated their legacy systems off stuff like Trac, that there was very little need for it any more.

I've had some success with it all in the past though (one project very recently) - firing up an old copy of Confluence that the UWC does work with, importing from Trac, then upgrading the Confluence so that a sapce export of the server version works easily with the import on the target system!

comments: author: Karl Stiller
body: Hi Nic,

Interesting! Though, unfortunately, I don't have an old copy of confluence, nor an executable UWC.

I'm no Java programmer, and my Java programmer colleague was unable to help me compile UWC. Are you able to point me to where I could find it compiled?

Is it possible to create an old version of confluence on the cloud service? I don't recall if that was an option when creating an instance.

Thanks


author: Nic Brough -Adaptavist-
body: I don't know of a place that holds compiled distributables, I've always had to build it myself.

Cloud is not a server system, you have no control over (or need to change) the version of the software there.

If you go down this route, you'll need to download an old server version of Confluence and run it locally, import the data via the UWC, then upgrade it to a point where exporting from it gives you a file that Cloud can import.


Tags: cloud

confluence-cloud

wiki
What is the best way to port an old company wiki to Confluence for the company I work for?
Asked by Karl Stiller:

The company I work for currently uses Jira and has a user base of well over 10 users. We currently use a trac based wiki for holding company information, however, it is old, hard to use and doesn't really do what it needs to do. I have been given the opportunity to attempt to migrate the company wiki to Confluence.

My co-worker is in control of the Atlassian account, and she has attempted to create a free Confluence instance for the company, however, it seems that because there is a user base of over 10 users on the Jira system, there is no option but to purchase Confluence.

I have created a personal Confluence instance for my testing purposes, however, I am nearing the end of my testing and will start manually porting the wiki pages soon. I am aware of the issues of porting wikis, and the limited tools available for doing this, so I am aware that this may require a lot of manual work, and time to complete. My boss requested that we don't purchase Confluence until the porting has been completed, as nobody except me will be accessing it during this time. Also, I only want to do this work once, so I would like some guidance on the correct way to do this.

Is it possible to create a free instance for the company account with fewer users? If not, is it possible to develop the Confluence site on my personal instance, and then request or export this to a paid company Confluence instance?

Is there a better way to do this?

Thanks

Karl


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Karl Stiller](/t5/user/viewprofilepage/user-id/5084785) and welcome to the community,

You can of course start with a free plan of \<= 10 users, but this will have limitations. It doesn't matter if you will use the company email, since your company is not interested in using Atlassian Access etc. And of course the second option you are saying is also viable. You can use a test instance, import all necessary info and then export them and import them to your company's new confluence instance.

For the import of old pages to confluence, I would suggest, if possible, to:

* Find from the marketplace if there is an integration app
* Export them as word and import them back to confluence
* Copy paste manually... :/


Tags: cloud

confluence-cloud

jira
Need to stop email Triggers
Asked by ICICI Bank Atlassian Support Team:

Hi Team,

May i know how to stop email triggers in Atlassian confluence version is 7.15.2.

we have one requirement by to stop the email triggers users upload the attachment we have one email trigger by who create the page in space. Kindly tell me the option how to stop the email triggers in confluence

Thanking you.


Answers:
author: AAMIR ANSARI
body: Hi [@ICICI Bank Atlassian Support Team](/t5/user/viewprofilepage/user-id/3749687)

You will not be able to disable individual modules from any plugin from Confluence 7.0 onwards. Hence disabling the alert just for attachment upload is not possible from the Confluence UI. However, it can be done through the backend. Please follow the steps listed under the KB <https://confluence.atlassian.com/confkb/cannot-enable-or-disable-bundled-system-apps-or-modules-1035241968.html>. Hope this helps.

Thanks,

Aamir


author: Fabio Racobaldo _Herzum_
body: Hi [@ICICI Bank Atlassian Support Team](/t5/user/viewprofilepage/user-id/3749687) ,

as Confluence administrator, you can disable outgoing email for your whole instance. Moreover you can disable specific trigger using the following article <https://confluence.atlassian.com/confkb/how-to-globally-disable-e-mail-notifications-with-page-content-718670714.html>

Hope this helps,

Fabio


Tags: confluence-server

server
Cloud to cloud migration
Asked by SaravanaKumar:

We are performing cloud-to-cloud migration. We found that the only way to do this is to create a backup of the source cloud site and download it. And thereby importing the downloaded zip file into the destination cloud site.  

Is there any other option to do cloud-to-cloud migration, since our zip file is huge about 30GB?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911)

You can use the Migrate to cloud option from the admin settings. Read this documentation <https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/>

comments: author: SaravanaKumar
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)   

I believe this is for Jira. We are performing Confluence Migration from one cloud site to another.  

I would like to know if there are any option to migrate from one cloud site to another for confluence.


author: Alex Koxaras _Relational_
body: Ooh, my bad!! Apologies :)

This is for confluence <https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html>


author: SaravanaKumar
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197)   
But this document still recommends us to download the zip and import it to the destination site  

Is there an alternate way?


author: Alex Koxaras _Relational_
body: Instead of doing a whole site export, you can always go with space-to-space migration. Meaning that you export individual spaces and import them. But Since Atlassian has already given us the opportunity to do that with one take, I would definitely take the zip file anytime. The other way is way too much time consuming.


Tags: cloud

confluence-cloud
Confluence has plugins to connect ms access database?
Asked by Abirami Thandapani:

Want to know if confluence has the plugins to connect with any database


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What do you mean by "connect"? What are you trying to do with this "connection to a database"? (not that Access is a database)

comments: author: Abirami Thandapani
body: Can we connect confluence with database? If i search for the resource, it should give me all the records for the resource whatever is present in the database. This is possible in confluence? Or you having any alternative?


author: Nic Brough -Adaptavist-
body: I'm still not sure what you mean by "connect"? what are you trying to achieve?


author: Robert Keiper _K15t_
body: Welcome to the community [@Abirami Thandapani](/t5/user/viewprofilepage/user-id/5084686)

You might want to try out my companies app [Orderly Databases for Confluence](https://marketplace.atlassian.com/apps/1227131/orderly-databases-for-confluence?hosting=cloud&tab=overview). It might be a worthy alternative to bring the power of lightweight databases into Confluence.  

Although at the moment we do not yet offer any APIs to connect other databases, we recently introduces an import feature that should help you bringing you data over from for example MS Access. [Learn more](https://help.k15t.com/orderly-databases/import-data-from-other-tools-209158990.html)

As a sidenote, it's only available on Confluence Cloud.

Let me know if you have any questions.

Best,  
Robert
How do I target a very specific space in the 'Edit Page properties Report Macro'?
Asked by Kimberly Gerber:

Hello Community,

Having some issues with the Page Properties Report Macro Feature.

I want to go deeper than just "current space". I want to target a more specific space. How do I do that?

thanks


Answers:
author: Andy Gladstone
body: [@Kimberly Gerber](/t5/user/viewprofilepage/user-id/5084617) Welcome to the Atlassian Community.

In the macro editor you can add as many spaces as you would like to appear in the Page Properties Macro report. The dialogue appears as it does in the image below.

![Capture11.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/226911i41DAFDEE884AA343/image-size/large?v=v2&px=999 "Capture11.PNG")

comments: author: Andy Gladstone
body: [@Kimberly Gerber](/t5/user/viewprofilepage/user-id/5084617) it's been a moment. I hope your Atlassian journey has been enjoyable. If my answer helped you, please consider marking it as accepted.


Tags: cloud

confluence-cloud
If a user makes a copy of a diagram and changes the duplicate's title, how can I find the original?
Asked by Adam Davis:

* User creates a draw.io or Gliffy diagram that already exists (no links are used)
* User renames the duplicate
* How does a different user find out what the diagram's original is named as well as where it is in Confluence?


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi Adam!  

If you have admin permissions and a hunch of what the original diagram was called, you can find a list of all diagrams in your Confluence space using these steps:  
<https://help.gliffy.com/confluence/Content/GliffyConfluence/Finding-gliffy-diagrams-confluence.htm>

Without admin permissions, I don't think there's a solution, here. Hope that helps!

Samie

comments: author: Adam Davis
body: Hello Sammie!  

Thank you for reaching out to me. Fortunately, I have admin permissions, so I'll be able to search for originals. My only dilemma is when users change the duplicates' names, but it looks like there's not a solution on that front, which is understandable.

Thanks again, and I hope you have a happy Thanksgiving!

Adam


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There's no way to do it - a copy of a file is independent of the original, so if it's changed in some way (including being renamed), there's no way to know what or where the original was unless the copier attributes it.

comments: author: Adam Davis
body: Thank you for the welcome and advice. I appreciate it.

Have a great Thanksgiving week!


Tags: confluence-server

server
Unable to create another column where date is 30 days more (or less)
Asked by Laurie Huth:

I've tried everything and the results always come up to "Undefined Nan" error message

SELECT 'Key',T1.'Due',  
FORMATWIKI(SUM('Summary')) AS 'Summary 2',  
FORMATWIKI(SUM("\*" + 'Summary' + "\*" + ", Due " + 'Due')) AS 'Summary',  
FORMATWIKI(SUM('Due' + 30)) AS 'added',  
FORMATWIKI(SUM('Due')) AS 'Due Date',  
FORMATWIKI(SUM('Due')) AS 'Due Date 2',

Here are two options I've tried:

* FORMATDATE(DATE_SUB(T1.'Due', INTERVAL 30 DAY)) as 'After',
* FORMATDATE(DATEADD(DD,30,'Due')) AS 'After2',

I don't understand what I'm doing wrong and I've spent way to long trying to resolve this. :-(


Answers:
author: Laurie Huth
body: Update: If I just write the following as standalone, it works. However, I am not allowed to add any other lines with errors.

SELECT 'Key',

FORMATDATE(DATEADD(day, -30, Due)) AS BeforeDate

FROM T1


Tags: confluence-server

server
Is there a plug-in to allow links to open new windows/tabs and Tooltips?
Asked by David Stanton:

I have Confluence pages with links to files, but when people click on them they open up inside the same page (moving people off of the main page). Is there a plug-in that allows me to add regular links that will give me the choice to Open in New Window or Tab and also will it allow me to create Tooltips at the link itself (not an ImageMap), let me know and thank you in advance!!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@David Stanton](/t5/user/viewprofilepage/user-id/5080056) and welcome to the community,

No you can't do that and unfortunately I think that there isn't any app for the cloud which can do that (<https://jira.atlassian.com/browse/CONFCLOUD-11194>).

However what you could do is use [another app](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=html), which can hold HTML. So you place all you text inside this macro and format it accordignly.

Let me know if that helps.


Tags: cloud

confluence-cloud
Insight and Plan macros not recognized after Confluence upgrade
Asked by Dhyani_ Kusum CTR _FTA_:

Hello.

We upgraded our Confluence server to 7.19.3. However, after the upgrade the pages using Plan (Portfolio) and Insight macros are now giving errors throughout. Kindly help!! This is affecting many users.

Thanks.

Kusum.


Answers:
author: Florian Bonniec
body: Hi [@Dhyani_ Kusum CTR _FTA_](/t5/user/viewprofilepage/user-id/5084417)

What is the error message ? Does the application link remain between instances ?

comments: author: Florian Bonniec
body: For Advanced Roadmap it's managed by a free app I think.

[https://marketplace.atlassian.com/apps/1221237/portfolio-for-jira-plans-in-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1221237/portfolio-for-jira-plans-in-confluence?tab=overview&hosting=datacenter)

Do you have the app installed and enabled ?

Same for insight.

[https://marketplace.atlassian.com/apps/1216074/assets-confluence-macro?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1216074/assets-confluence-macro?hosting=datacenter&tab=overview)

Regards


author: Dhyani_ Kusum CTR _FTA_
body: We did have it prior to upgrade, but not seeing it anymore. After installing the advanced roadmap, I am still getting some integration issues (the plan license in Jira seems to be working fine). Also, don't see the Insight plug-in. Is there a known issue with the upgrade?

Thanks.


author: Florian Bonniec
body: I'm not aware of such issue, usually when there is an issue with an app during an upgrade, the app is just disabled.


author: Dhyani_ Kusum CTR _FTA_
body: So I installed Advanced Roadmap and the issue got resolved. I am still not sure why:

1. It got un installed because of an upgrade
2. The other macro errors also disappeared after the Advanced roadmap was installed

However, thank you for your response(s). They were helpful.

Thanks.

Kusum.


author: Dhyani_ Kusum CTR _FTA_
body: Hello [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589) .

Thank you for your response. The error message says, "Unknown macro: \<Macro name\>". I got it for Insight and Plan. Other users have reported for some other macros as well. Attaching a couple of screen shots. Also, the macros do not show anymore when trying to add to a Confluence page.

Thanks.

Kusum.

![Insight-Macro.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/226899iAC2E428CCB72F7C0/image-size/large?v=v2&px=999 "Insight-Macro.JPG")![Plan-Macro.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/226897i62569D70932DCA21/image-size/large?v=v2&px=999 "Plan-Macro.JPG")


Tags: confluence-server

server
Panel macro options
Asked by Janet Shuey:

I want to modify the panel macro, but I don't see where to do that.


Answers:
author: Janet Shuey
body: Hi [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) and thanks for asking. I want to change the icon in the "note" macro, and possibly the color of the background. When I click to insert the Note macro I see this:

![Note.png](https://community.atlassian.com/t5/image/serverpage/image-id/229155iFA34B9326F4EF0B1/image-size/large?v=v2&px=999 "Note.png")

and when I try to edit it, I see this:

![Note2.png](https://community.atlassian.com/t5/image/serverpage/image-id/229156iC99C6FE6D8CB678E/image-size/large?v=v2&px=999 "Note2.png")

There's no way to change the icon or the color.

comments: author: Mattia _bitvoodoo ag_
body: Hello [@Janet Shuey](/t5/user/viewprofilepage/user-id/5082896) ,

as far as I know, it is not possible to replace the icon and change colors on the note panel within the macro when using Confluence Server/Data Center.

[Third-party apps](https://marketplace.atlassian.com/search?hosting=dataCenter&product=confluence&query=panel) for example Advanced Panelboxes allow you to define colors and set the desired icons for your panels.

Best regards

Mattia


author: Trudy Claspill
body: Hello [@Janet Shuey](/t5/user/viewprofilepage/user-id/5082896)

Welcome to the community.

Are you using Confluence Cloud or Confluence Server/Data Center?

What modifications are you trying to make to the panel macro?

Can you share a screen image of what you see?

comments: author: Trudy Claspill
body: Hello [@Janet Shuey](/t5/user/viewprofilepage/user-id/5082896)

Are you using Confluence Cloud or Confluence Server/Data Center?

If your URL is similar to https://\<something\>.atlassian.net , then you are using Confluence Cloud.

I believe in either case the built-in panel macros don't give you the option to change the color or icon, but I believe there are multiple panel macros available that have different icon/color combinations.

It is also possible that you are using a third party app that has provided those panels. In that case we would need to know which third party app and you would need to contact the vendor of that app.
Inability to edit confluence pages
Asked by Rudolph Adom-Boafo:

Hello team,

I'm unable to edit confluence pages since the migration to cloud. On-Prem pages are also on read-only.

Any help with this?


Answers:
author: Trudy Claspill
body: Hello [@Rudolph Adom-Boafo](/t5/user/viewprofilepage/user-id/5084196)

Welcome to the community.

This sounds like a permissions issue. You will need to contact the Confluence administrators for your Confluence systems. We are just users of our own Confluence systems and don't have access to your system.


Tags: cloud

confluence-cloud
Not able to edit confluence page created
Asked by Prasad Joshi:

While editing confluence page created, its not allowing me, trying since two days.

I tried diff browser's and different machine also, same error

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/226804iE493F4288E7023FA/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: Trudy Claspill
body: Hello [@Prasad Joshi](/t5/user/viewprofilepage/user-id/3447744)

As indicated in the message you need to reach out to your Confluence administrators and ask them to open a case directly with Atlassian Support. We are a user community, using our own Confluence instances. We are not admins for your Confluence instance.

comments: author: Prasad Joshi
body: Ok, thanks!


Tags: cloud

confluence-cloud
Internet usage on Confluence Migration
Asked by SaravanaKumar:

If I have a space of 30 GB when migration, do we need 30 GB of internet data, or is the internet just required to connect the server to the cloud?


Answers:
author: Alexis Robert
body: Hi [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) ,

if you're talking about the Confluence Cloud Migration Assistant, and that it's giving you the information about 30GB of attachment to migrate : you will need to use 30GB of internet data to transfer the data between Confluence on-premise and Confluence Cloud.

Let me know if this helps,

--Alexis


Tags: cloud

confluence-cloud