youngmon/atlassian-qna huggingface dataset:
Moving a page to another space did not adjust links to it.
Asked by JHumel:

I moved a page to another space using the "... move" option. Other pages that linked to it did not update. This even included the page itself. It contained links to internal sections within itself. I didn't even relink to its own new location internally.

Any ideas?


Answers:
author: Nic Brough -Adaptavist-
body: How were the links entered on the pages? Were they Confluence links ( \[ space : page \] ) or just plain urls (http://yourconfluence/display/space/pagename)?

comments: author: JHumel
body: Nic - When I use a link, I edit the page, highlight the text that will be linked, then I click on the "links" icon, add the URL in that pop up. Then I click OK and Save the page. The text is hyperlinked to the other pages, and I'm done. I'm linking Confluence pages to other Confluence pages by doing this. I moved one page, and the pages that were linked to it in this manner did not update.


author: Nic Brough -Adaptavist-
body: Yes, that makes sense. You are using plain urls. These are plain text which Confluence doesn't "know" are links to its own pages. They're just a url you've added. So it doesn't update them because it doesn't know that it should. Even with links back to itself, it can't know that you want to update it on move.

You should be using Confluence links if you need them to be retained when pages move or get renamed


author: JHumel
body: Nic - Thanks for the confirmation. Can you provide me a Confluence resource that describes "Confluence links" so I can make sure that I'm using them in the future.

This kind of falls in the [Principle of Least Astonishment](https://en.wikipedia.org/wiki/Principle_of_least_astonishment), since I think it would be reasonable for me to assume that using Confluence's link icon to create and edit a link would be enough for Confluence to know that link existed.


author: Nic Brough -Adaptavist-
body: No, because you're using links to \<anything\>. It passes the "principle of least astonishment" completely, because you are pointing at a location, not a trackable object that happens to be in that location when you create that link. A url is an absolute value, not a relative one.

Have a look through <https://confluence.atlassian.com/doc/links-776656293.html> for all the different types of link you can do.
I don't see the option to add a group in confluence 5.6.6
Asked by eServices Dynatrace:

I logged in with a user in the confluence-administator group and I added the confluence administrator permission to this group but still I cannot find the button to add a group as per your doc.

<https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html>


Answers:
author: Ahmad
body: <https://confluence.atlassian.com/confkb/add-users-and-add-groups-buttons-are-missing-due-to-disabled-built-in-user-management-732267835.html>

This article will explain how.

comments: author: eServices Dynatrace
body: Worked great! Buy this man a nice healthy smoothie!


Tags: confluence-administration
Can I freeze a Confluence page to never run macros again?
Asked by Jason Wyckoff:

We use Confluence for many things, including status reports.

These Status reports can/do have macros in them that pull data from other sources (JIRA, for example).

I would like to be able to "freeze" (archive/memorial/finalize) a page so that during the "final" version of the page, the content is permanent and can't be changed.

Example:

1. User creates a status report that includes a JIRA macro that pulls in issues.
2. There are two issues, ISSUE-1, and ISSUE-2
3. ISSUE-1 is in "Open" status and ISSUE-2 is in "New" status. Both are reflected correctly in the Confluence page.
4. User finishing status report and the date is 1/1/2016.
5. Two months later (3/1/16), both issues are in "Closed" status.

Current Result

* On 3/1, status report of 1/1 now shows the two issues are "Closed"

Desired Result:

* On 3/1 status report shows the issues status AS OF 1/1.

Thoughts?


Answers:
author: Rob Woodgate
body: Hi Jason,

Unfortunately you can't. Dynamic macros don't contain any data until you open the page, at which point the macro runs \[whatever query/search it needs to\] and renders the data on the page. If the data in JIRA has changed, the report will change.

If you want a snapshot of how a report looks at a specific point in time, you'll have to take a screenshot.
upgrade
Asked by Sven LUNG:

Currently I have a JIRA and confluence cloud subscription for up to 10 people for $10. How much would it cost for 16 people?

Thanks a lot!


Answers:
author: Nic Brough -Adaptavist-
body: Licencing is tiered, so 16 people falls into the 16-25 tier at $150 (or "up to 25" if you want to phrase it that way)

See <https://www.atlassian.com/software/jira/pricing?tab=cloud>

(Bear in mind this is **replaces** your current $10, not adds on top of it)


Tags: cloud

confluence-cloud

jira-cloud
Confluence Initial setup Error
Asked by Blaf Kloba:

Hello - We are evaluating Confluence for a customer and see an error while setting it up on an AWS instance.

Below is the error we see after a trial license is generated and hangs on the next screen spewing this output on the log before failing.

13-Jan-2017 10:39:07.569 WARNING \[ContainerBackgroundProcessor\[StandardEngine\[Standalone\]\]\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8090-exec-4" (id=38) has been active for 63,530 milliseconds (since 1/13/17 10:38 AM) to serve the same request for <http://confluence-1529798662.us-east-1.elb.amazonaws.com/setup/setupembeddeddb-default.action> and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 1 thread(s) in total that are monitored by this Valve and may be stuck.  
java.lang.Throwable  
at java.util.zip.ZipFile.open(Native Method)  
at java.util.zip.ZipFile.\<init\>(ZipFile.java:219)  
at java.util.zip.ZipFile.\<init\>(ZipFile.java:149)  
at java.util.jar.JarFile.\<init\>(JarFile.java:166)  
at java.util.jar.JarFile.\<init\>(JarFile.java:103)  
at org.apache.catalina.webresources.AbstractArchiveResourceSet.openJarFile(AbstractArchiveResourceSet.java:308)  
at org.apache.catalina.webresources.AbstractSingleArchiveResourceSet.getArchiveEntry(AbstractSingleArchiveResourceSet.java:93)  
at org.apache.catalina.webresources.AbstractArchiveResourceSet.getResource(AbstractArchiveResourceSet.java:260)  
at org.apache.catalina.webresources.StandardRoot.getResourceInternal(StandardRoot.java:281)  
at org.apache.catalina.webresources.Cache.getResource(Cache.java:63)  
at org.apache.catalina.webresources.StandardRoot.getResource(StandardRoot.java:216)  
at org.apache.catalina.webresources.StandardRoot.getClassLoaderResource(StandardRoot.java:225)  
at org.apache.catalina.loader.WebappClassLoaderBase.findResourceInternal(WebappClassLoaderBase.java:2624)  
at org.apache.catalina.loader.WebappClassLoaderBase.findClassInternal(WebappClassLoaderBase.java:2461)  
at org.apache.catalina.loader.WebappClassLoaderBase.findClass(WebappClassLoaderBase.java:859)  
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1302)  
at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1167)  
at java.lang.Class.forName0(Native Method)  


Answers:
author: Blaf Kloba
body: This was due to having a JIRA instance using a embedded database. Switching the confluence to a postgresql database and redoing the installation for confluence fixed the error.


Tags: confluence-administration
Why is the link to "purge" ( https://confluence.atlassian.com/docm/purging-deleted-pages-394461786.html ) forbidden?
Asked by Verena Schoenecker:

*This question is in reference to Atlassian Documentation: [Add, Remove and Search for Labels](https://confluence.atlassian.com/pages/viewpage.action?pageId=771891974)*

Ask your question here...


Answers:
author: Rob Woodgate
body: Hi Verena,

It looks like they haven't updated a link. Here's a copy of the page from a slightly different version (although the functionality is exactly the same, so the page contains the same information): <https://confluence.atlassian.com/conf56/purging-deleted-pages-658736994.html>


Tags: confluence-administration

documentation
Difference in appearance of page URLs
Asked by Greg Della-Croce:

My customer community pointed out something I had not notice before. In the same space there are two pages:

One page's URL is .../display/GLDS/2016-Q1-GLDS+Team+Meeting+Agendas+and Notes+Jan-Mar

The other page's URL is ..../pages/viewpage.action?pageid=192807349

Both pages were brought up the same way, by searching for the name from the dashboard. So why is there a difference in the URLs? This matters because we still have some customers that forget to use tinyURLs when passing a page to others in a document, and they just copy the URL at the top of the page.

Could someone explain this to me so I can explain it to my customers?


Answers:
author: Nic Brough -Adaptavist-
body: Effectively a duplicate of <https://answers.atlassian.com/questions/46098693> which has a shorter question and an answer too.


Tags: page

url
confluence installed at iis enviromment
Asked by Hsu Yao Chang:

Dear Support Team,   
At IIS environment , we can use iis virtual folder or application to setup different 2-3 website, but if we use iis for confluence use. When we copy another website folder into iis path, after use [http://iis](http://iis/) ip/website2 , it will connect confluence login form. Would it be possible to cancel it ? Thanks a lot.  
Best Regards, Anderson Hsu


Answers:
author: Rob Woodgate
body: Hi,

You need to enter an actual [support request](https://support.atlassian.com/servicedesk/customer/portal/23) with Atlassian for this.


Tags: confluence-administration
How do I create a consent/ agreement form in Confluence-Wiki for my Privileged Users?
Asked by Silvio Pellegrini:

Good morning and thank you community for the time.

I need to create a user consent form in our wiki very similar to (<https://confluence.atlassian.com/alldoc/acla-v2-0-256869068.html#ACLAv2.0-ACLAOnlineForm>).

How do I create a replica of the page above?

Where do the records go once saved/ submitted?

What would I need to do to retain the record of these completed forms?

How can I restrict access to the completed forms to only our IAO's?


Answers:
author: Rob Woodgate
body: Hi Silvio,

From experience, you can use the link I provided to just ask them a question (such as "what add-ons do you use to make your pages look great?"), and they're normally very helpful. I believe that Atlassian use [Scroll ViewPort](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-viewport/server/overview) as one of their key add-ons, but you'd have to ask them for specifics.

Thee are [many themes add-ons available](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=theme), such as [Brikit](https://marketplace.atlassian.com/plugins/com.brikit.themepress/server/overview) and [ThemeBuilder](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.themes.sitebuilder/server/overview), which will help you get to a beautiful interface. If you want to add forms, then [Confiforms](https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confiforms/server/overview) is probably the most popular add-on, but again [there are others](https://marketplace.atlassian.com/search?application=confluence&category=&cost=&hosting=&marketingLabel=&q=forms).

Hope that helps.

comments: author: Silvio Pellegrini
body: Hi Rob, and thank you for the reply again!

Those look like great paid solutions, however I was hoping there would be something native worth utilizing that someone else may have done, since the portal linked above does asks to provide credit when replicated.

If there are free versions of those plugins that could be beneficial.


author: Rob Woodgate
body: Hi Silvio,

According to the note at the bottom of that page: "Powered by Confluence and Scroll Viewport", so not free I'm afraid. Unfortunately if you don't want to buy anything (which I totally understand) you'll have to look at designing and building your own HTML/CSS themes, because there doesn't seem to be anything free on the marketplace that would match the power of the paid add-ons ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")


author: Rob Woodgate
body: Hi Silvio,

If you want details on how confluence.atlassian.com works then you're probably best off [asking them direct](https://support.atlassian.com/servicedesk/customer/portal/23).

comments: author: Silvio Pellegrini
body: Hi Rob,

Unfortunately I think the link you provided is more for system level bugs and issues, while I seek guidance on user level support to create an awesome Confluence Wiki page that replicates the ACLA page linked.
Secure Custom Fields data is not displayed in Confluence Jira macro?
Asked by Brittany Woerner:


Answers:
author: Rob Woodgate
body: Hi Brittany,

If no-one here is able to answer your question then you can contact the developers of the Secure Fields for JIRA macro directly on [this page](https://marketplace.atlassian.com/plugins/com.coresoftlabs.secure-fields.secure-fields/server/support).

comments: author: Brittany Woerner
body: Okay, thank you Rob. I'll try to contact them as I need to know a solution asap.


Tags: confluence-administration

data

jira
Formatting and styles in SQL Query macro with row display set to horizontal
Asked by Martin Berins:

When row display is set to horizontal in SQL Query macro, it seems like text alignment goes out the door. Numbers no longer get recognised even if column types are specified as F or FF, column, row and table styles (such as text-align:right) have no effect. Am I missing something?

Thank you very much in advance.


Answers:
author: Bob Swift (personal)
body: Good question since the **rowOrientation** parameter doesn't say anything about what should be expected. I have updated that to:
> Note that most of the styling, formatting, sorting, auto, and similar parameters only apply to the **vertical** orientation setting.

That may not be the answer you wanted ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad"). I know when I was using this support a few years ago, the use case didn't have any needs in this area. Can you provide some detailed information on your use case so we can see what we may want to add in the future? I created [SQL-483](https://bobswift.atlassian.net/browse/SQL-483) for that discussion. You will need a login ([Help](https://bobswift.atlassian.net/wiki/display/info/Help?src=sidebar)).

comments: author: Martin Berins
body: I see 2 fundamental approaches you could take:  
1) transpose the table and keep the styling fixed to the original layout (i.e. what used to be rows become columns, but keep their row style, and vice versa)  
2) treat the transposed table as a new table and apply the styling afterwards (i.e. the new rows use row styling).

Maybe even a switch between the two modes?


author: Bob Swift (personal)
body: I think it would have to be 2. We could certainly apply the column styles to the 2 columns. I guess row styles like alternating coloring would apply fine. Would that help your use case?


author: Martin Berins
body: I am actually somewhat more concerned about the recognition of content type, such as right-aligning numbers, calculating the automatic total row, etc.

As for the styles, it looks like once transposed, the first column assumes the style of what used to be the heading row - bold fonts. And the first row assumes the style of what used to be the first column.

On a slightly related note, how does one style the 'automatic' total row?


author: Bob Swift (personal)
body: You can customize the formatting - see [Formatting the Auto Total Row for Numeric Columns](https://bobswift.atlassian.net/wiki/display/TBL/Formatting+the+Auto+Total+Row+for+Numeric+Columns). However, for styling, you would have to do that outside the macro using something like the style macro ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad").


author: Rob Woodgate
body: @Bob Swift \[Bob Swift Atlassian Add-ons\]: All yours Bob :smile:

comments: author: Bob Swift (personal)
body: Thanks for the heads-up!


Tags: sql
How do I restrict "import word document" option for users without removing create/edit access in Confluence version 5.8.18 ?
Asked by Harpreet Singh:


Answers:
author: Nic Brough -Adaptavist-
body: There's no way to do this (without code change)

I don't think there's any benefit to doing it either - make it easy for your users upgrade easily from static local documents to shared pages.
I uploaded 50 files to my page and my team members received 50 emails. How do I prevent this from happening, other than having the team member unwatch the page?
Asked by Deborah Fulkerson:


Answers:
author: Rob Woodgate
body: Hi Deborah,

There is only one way, which is a slight workaround: Edit the page, then drag and drop your files onto it (max of 5 at a time, I believe) or use the **Insert files and images** tool.

Make sure the "Notify watchers" checkbox (on the bottom bar, next to the Preview button) is switched off and then click Save. This way anyone watching the page won't get a notification.
how to set the last author and timestamp for uploaded page histories
Asked by Brian M Thomas:

I'm migrating content from various legacy wikis into Confluence. I've managed to get the pages to load properly with their histories, but when I try to set the last author and timestamp information to their original values, Confluence refuses it, for understandable reasons. But my clients don't want my name as the last author of all of their contents, or the upload time as the version date.

I have thought of two possible workarounds, neither of which I like:

* upload the converted content to another instance, then export each space and modify the data in the export files and upload to the target instance
* directly access the database

.Any other suggestions?


Answers:
author: Rob Woodgate
body: Hi Brian,

Your workarounds are the only options I know of, and you can't access the database in the Cloud version, so you've only got option 1.

You might be able to find an add-on in the [Atlassian Marketplace](https://marketplace.atlassian.com/home/confluence), although nothing jumps out as being able to do this (you might have more luck with a more thorough search though). Sorry I don't have better news for you....

comments: author: Brian M Thomas
body: I suspected as much, and your point about Cloud is well taken, though I don't think all of my clients are using it. Regardless, it is the least preferable anyway because of the risk. If something goes wrong with my transformation of the XML file, I've always got the original, but if I screw up the database...

I spent some time in an earlier life developing an XSLT file to replace elements from the exporting wiki with their equivalents in the new one, but had to abandon it before finishing. That looks like the best way to do it, and it seems, under the circumstances, that someone must have done that already.

But that's probably best asked as a separate question, since I've already accepted this answer, though I might unaccept it in case someone else has an idea.


Tags: cloud

confluence-cloud
Page Not Found when users create personal space
Asked by Elizabeth Volini:

My users have the Create "Personal Space" permission. But, do not have the "Create Space(s)" permission in our Confluence Cloud instance.

When they click on Personal Space in the top right menu, they get a "Page Not Found" error and cannot create a personal space. The other functionality Profile, Tasks, Saved for later,Watches, Drafts, Network, and Settings works fine, they just can't get to their personal space. Ideas?


Answers:
author: Rob Woodgate
body: Hi Elizabeth,

If a user has already created a personal space, the menu item will read "**Personal space**"

If a user has NOT already created a personal space, the menu item will read "**Add personal space**"

Your comment says that the menu item reads "Personal space", which means they have already created a personal space. If you click on a link and get Page Not Found then either the page has been deleted or they don't have permissions.

So, can you confirm that:

1. The personal space the user is trying to access does actually exist (has been created, and not deleted)?
2. That the user has View permissions to view that personal space?


Tags: cloud

confluence-cloud
I want to add a group to the Global Permissions
Asked by Peter van Noord:

I'm not able to add a group in the Global Permissions section. The box to enter the group names does not appear.

Screen Shot 2017-01-12 at 15.51.06.png

The screenshot shows the Global Permissions Screen after I clicked the Edit Permissions button.

The URL is: <https://denieuwezaak.atlassian.net/wiki/admin/permissions/editglobalpermissions.action>

[](https://community.atlassian.com/t5/Confluence-questions/I-want-to-add-a-group-to-the-Global-Permissions/qaq-p/133903?attachment-id=10408){#link_1185def80c6fdc}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22227/1/Screen%20Shot%202017-01-12%20at%2015.51.06.png){#display_1185def80c6fdc_0}


Answers:
author: Rob Woodgate
body: Hi Peter,

Asked recently [here](https://answers.atlassian.com/questions/46072532/answers/46074257/comments/46086073).


Tags: cloud

confluence-cloud
Read Only JIRA Report in Confluence
Asked by Sean Landsman:

Hi,

We would like to be able to have a JIRA issue pipeline \& change log report page that is public, but not have this read only.

We don't really want the JIRA instance to be public though, so are hoping for some sort of one way read from JIRA to Confluence.

The built in JIRA report is great, but has clickable links and requires (I think) for the underlying JIRA to be public.

Is something like this possible?

thanks


Answers:
author: Rob Woodgate
body: Hi Sean,

Unless things have changed (and I'm sure someone will jump in to tell you if they have), then this isn't possible with native functionality, but the answers to [this question](https://answers.atlassian.com/questions/11441646/read-only-jira-macro-in-confluence) might help you with a potential workaround.

If those answers don't work for you, you're probably in a position where you make the reports page private and take a screenshot of it to post in a public page, which is hardly ideal....

There is an open feature request to provide the functionality you're asking for here: <https://jira.atlassian.com/browse/CONF-39256>

Watch and vote if you want it.


author: Rob Woodgate
body: Sorry I didn't have better news for you! Good luck with the snapshot/export method.


author: Sean Landsman
body: Thanks @Rob Woodgate - you've confirmed what I thought. I'd done some research before asking in the hope I'd missed it, but I'd already found the links you've provided.

I think I'll have to try a snapshot/export approach as suggested - I was hoping for a better solution.

Thanks!


Tags: cloud

confluence-cloud
restrict view to a group
Asked by William McClain:


Answers:
author: William McClain
body: Sorry, that was a non-question, really. What I want to be able to do is to let everyone EXCEPT one group have access to a page. Is that possible.

comments: author: Nic Brough -Adaptavist-
body: Not directly, the permissions are permissive/additive, not taken away later.

To do this, what you'd need to do is add a page restriction that grants access to all the other groups and not that one group.


Tags: cloud

confluence-cloud
do you know any way to have nested macro's while creating a page
Asked by Eda Prasad:

#### Had a query about confluence do you know any way to have nested macro's while creating a page {#toc-hId-1287572613}


Answers:
author: Nic Brough -Adaptavist-
body: Yes, you can nest macros. I assume from this question that you are having problems doing it? What is going wrong?


Tags: confluence-administration