youngmon/atlassian-qna huggingface dataset:
User mgmt switch after Confluence+Jira migration to self-hosted
Asked by Rupert Edwards:

We're using one instance of Confluence OnDemand w/o Jira. Is it possible to, after first spinning up a self-hosted Jira instance \& then migrating Confluence to self-hosted, to then force Confluence to use Jira for user mgmt?

If not, is there any workaround to a Confluence OnDemand instance with a lot of data getting migrated to a self-hosted instance w/ external user mgmt? Thanks!


Answers:
author: HosseinA
body: Hi Todd,

Yes, it is possible. The step to do this is easy as explain [here](https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-ConnectingConfluencetoJIRAforUserManagement)


author: Rupert Edwards
body: The link you provided helps, but it doesn't articulate if it's possible to adopt Jira for user mgmt after Confluence has been using its own user mgmt. When backing up Confluence, it backs up users as well as content - imports are destructive and you can't selectively import, so can you select Jira for user mgmt after Confluence has been setup \& the backup imported?  

Also, what happens to the users that are imported after mgmt is switched to Jira? Since the same users will essentially be duplicated in Jira and logins handled from there, can content ownership be changed to each new Jira user? I'm hoping the issue is more simple than I'm making it...  


Tags: cloud

confluence-administration
Table of Contents links stopped working
Asked by Natalie Grant:

Hi! I used to be able to click on sections in the Table of Contents macro at the top of a page, which would jump me down to the correct part farther down the page. They've been working just fine until very recently -- ALL my table of contents are now not jumping.

For the record, when I click, the URL in the address bar DOES add the #section still -- just nothing happens. Please help! We send deep links to colleagues often and so really rely on this functionality. Thank you!


Answers:
author: Michael Knight
body: Do you have any special characters in the page heading or the headers (e.g. parenthesis, commeas, umlauts, etc.)? It could be the following bug: <https://ecosystem.atlassian.net/browse/TOC-157>

comments: author: Natalie Grant
body: Thanks, Michael! I double-checked, and unfortunately even headings without special characters aren't working. But this bug might be the cause of why THOSE headings aren't working. I just don't know why the others would be affected to (I did the test/trial suggested on the page you linked to).


author: Michael Knight
body: Feel free to raise a [Support case](https://support.atlassian.com) and we can look into this further for you.


Tags: cloud

confluence-cloud
What is the recommended way for subdividing system requirements into Confluence pages?
Asked by mickey13:

Is the Product Requirements template better suited as a comprehensive set of system requirements, or is it more effective to create a Product Requirements page per feature for a reasonable sized project?

I like the idea of breaking out major system features into their own child page as a Product Template, but we'd also need an easy way to export all system requirements into a single document, so possibly over many Confluence pages.

Thoughts? Thanks.


Answers:
author: BillA
body: I'd say do what works best for you. You can always export your pages into one PDF document by doing a space export and choosing the Custom Export option to export a subset of pages.

See docs at <https://confluence.atlassian.com/display/DOC/Exporting+Confluence+Pages+and+Spaces+to+PDF>


author: mickey13
body: Do most people just put all of their system requirements in one Product Requirments page?


Tags: cloud

confluence-cloud
Carousel displaying in Confluence's "Find New Add-ons"
Asked by John Alton:

Does anyone know if it's possible to purchase the carousel used in the Confluence Admin's "find new add-ons" screen (see screen shot)?

I've been unable to find anything of comparable quality.

thanks,  
John

![](../../upfiles/Confluence_FindNewAdd-onsCarousel.png)


Answers:
author: Jonathon Lachlan-Hache
body: Looks like it's provided via the Zen Foundation add-on.


author: John Alton
body: thanks, Jonathon.

Also found the "[Image Slider](https://marketplace.atlassian.com/plugins/com.simplenia.confluence.plugins.imageslider "Image Slider")" add-on, which works well.


Tags: app

confluence-administration

image
Once the license expires...
Asked by Morgan Aguiar:

Hi guys,   

The company I am with is no longer renewing Jira/Confluence licenses, I just wanted to know if Jira will still be read-only (for the current data on it) or will we have access to it via 1 account (Admin).  

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: Depends.

If it's OnDemand, you'll lose all usage.

If it's download, it will continue to work absolutely fine as before. You lose support and you can't upgrade past the last released version, but it'll work fine.


author: Nic Brough -Adaptavist-
body: Er, no. If it is evaluation, it will be read only. If it is a bought licence that expires, it will continue to work. Unless Atlassian have suddenly changed their licence terms without warning?


author: Giuliano C.
body: PS: For the evaluation one, it will become a READ-ONLY instance once the license gets expired.


Tags: jira

licence
Link to Local Network file - alternate method for "Open Link in Local Context"?
Asked by Tim Knight:

Hello,

I have finally linked a file on my company network and am able to open the file in Excel but the process of having to:

Right click on the link,

Select "Open Link in Local Context",

In "New Window",

Is a process I would have to explain on every page I have a link because my end users will not know this is how to open a linked file through the browser. I have to many to teach and most would not get it no matter how many times I explained it.

**Is there a way to create a macro or alternate method of launching the link with one left hand click (a button)?**

This is the text that worked for me in FireFox 22.0 but not Windows Explorer 7.0:

In Confluence Insert Link and...

**\[myfile.xls\|file:///Y:/QA/shared/myfile.xls\]**

**where myfile = the name of my excel file**

**Y = my mapped network drive**

I have no idea what the symbol is after the \[myfile.xls?...\] and for some reason a new firefox window opens along with Excel.

I installed the addon LocalLink 0.5 but have no idea if that helped me or if it took me 20 forums to discover the correct syntax.

Thanks for any help,

Tim


Answers:
author: MB
body: I'm not sure why do you use mapped network drive letter, because it works on your computer (where you created that mapping) but it will not work on other people's computers, since they didn't create that same mapping. If you really want people to access that file over network share, you need to make sure that all of your users will have the access to that network share, on which you put your shared file. Also, you can't reference the file using mapped drive letter (Y:) but rather a full machine name + path to the file. For example: "file:///our-network-file-server/public/shared/myfile.xls"

But, if you are on windows, most probably you have set up a Samba sharing and users with Windows installed will probably have no problem accessing it, but people on Linux will most probably have to do some additional steps in order to get it all working. The workaround might be to use the ip address instead of a host name (something like "1.2.3.4" instead of "our-network-file-server"), but then you will have a problem if that ip is changed over time...

You could resolve these issues using a different approach, for example, running a web server on that machine, where your file is located (or a ftp server). If your machine is running Windows, there is [a small web server](https://code.google.com/p/mongoose/) which might help (just put the exe file in a folder that you want other people to be able to access and start it). You would access your file using "http://computer-name-or-ip-address:8080/myfile.xls" (in your case "http://our-network-file-server:8080/myfile.xls"). If you decide to go this way, feel free to ask more questions if you can't get it up and running in 1 minute.

Another solution is to run a full featured web/ftp server, like [Apache web server](http://httpd.apache.org/) or [FileZilla FTP server](https://filezilla-project.org/).


Tags: file

link
pageviews, confluence, wiki spaces
Asked by Cristina Galvez:

Hello,

I was wondering if it was possible to tell whether or not all the pages in a wiki space are included in the Google Analytics pageview stats. I've been searching around the internet to try and find the answer, but have had no luck. Does anyone know the answer, or where I might be able to find the answer? I've been searching through the Atlassian forums, but haven't been able to find anything so far.  


Answers:
author: BernardoA
body: As far as I know Google Analytics does not read the content of your Confluence wiki pages, and honestly I'm not sure if is possible to tell which pages are included.

However, I guess using this following pluging:

<https://marketplace.atlassian.com/archive/me.davidsimpson.confluence.plugins.googleanalytics>

and checking this documentation might help you to achieve your goal:

<http://www.appfusions.com/display/GANLC/Home>

Bernardo


author: Matthew J. Horn
body: Cristina, I'm guessing you're asking this because you have not added GA to your Confluence pages yet? Are you using OnDemand or standalone Confluence?

If the former, I don't know if you can add GA.

For the latter, you can add the GA-generated code to the HEAD section of all pages on Confluence. You do this by going to the Admin, clicking Custom HTML, and clicking Edit. Then add the GA code to the section labelled "At end of the HEAD".

hth,

matt


Tags: analytics

google

space

wiki
Edit button
Asked by minesh patel:

Hello,

I am using confluence 5.1.4. The "edit\|add\|tools" menus were correctly displayed before the upgrade.

Now that I am using 5.1.4, these menus are there but the icons (pencil, plus, and gear) are not there.

Does anyone know how I can get these icons back?? Thanks.


Answers:
author: Rodrigo Girardi Adami
body: Hi Minesh,

Missing icons are usually caused by corrupted upgrades. Also, if you have customizations such as CSS or plugins, it can also cause damage to confluence if they are not supported.

I recommend to check the layouts and CSS customizations and the plugins. If still it doesn't work, restore the old version of confluence and try to upgrade again.

Cheers,

Rodrigo
Licence lower then User Count: No Mockups UI Button, configuration isn't available, mockups doesn't work
Asked by Marcel Berquez:

We have a 25 user licence for Balsamiq Mockups and confluence users more like this.

Now Mockups UI Button isn't available and we can't add or edit mockups. The Configuration for Mockups isn't available. (grey button) We add a new group balsamiq-mockups-editors but it doesn't work.

is it necessary to use this licence for 25 users or do we have to upgrade the licence?


Answers:
author: Peter Van de Voorde
body: Hi Marcel

Your Balsamiq Mockup license must be for the same number of users as your confluence license.

If this is not the case anymore then you will need to update your license.

Best Regards,

Peter


author: Kemal Bajramovic
body: From the Balsamiq web site (<http://support.balsamiq.com/customer/portal/articles/113839#users>)

**"If you purchased your plugin license from Balsamiq**

If your plugin license is lower than your Confluence license, you'll have to create a Confluence user group called **balsamiq-mockups-editors** and add people to it manually."

I have the same problem. I bought 10 users licence (400 USD) while my Confluence installation license is for 25 users.

Now I have a message in Confluence Manage Add-On "Upgrade this add-on license ($600) to match your 25-user Confluence license."

Probably I'll have to contact Balsamiq to sort it out.


author: Marcel Berquez
body: sorry for missspellings. Thank for that answer.


Tags: confluence-administration
User uploaded images are not cached in browser
Asked by mvolkmar:

Hi,

we just introduced Confluence as our corporate intranet when I noticed that all images that where uploaded by users get an expires http header of January 1st, 1970. As a results they never get cached.

Is there a way to change this behaviour ?

Regards,

Michael


Answers:
author: mvolkmar
body: Do you really suggest to change the tomcat confluence was bundled with?

comments: author: Matthew J. Horn
body: Sure! It's just a web server and Confluence is just a web app. If you're using it in production, you'd likely make other configuration changes anyway.


author: Matthew J. Horn
body: I doubt this is a Confluence setting. You can modify the headers in Tomcat:

<http://tomcat.apache.org/tomcat-7.0-doc/api/org/apache/catalina/filters/ExpiresFilter.html>


author: mvolkmar
body: Hi, I was able to reproduce that with IE,FF and Chrome.

And I was able to reproduce it on a windows box and a linux box.

All Confluence 4.3.

Here is an example header for a user uploaded image:

|---------------|---------------------------------|
| Cache-Control | `private, max-age=315360000`    |
| Connection    | `Keep-Alive`                    |
| Date          | `Tue, 06 Aug 2013 13:46:49 GMT` |
| Etag          | `"1375771124000"`               |
| Expires       | `Thu, 01 Jan 1970 00:00:00 GMT` |
| Keep-Alive    | `timeout=5, max=93`             |
| Server        | `Apache`                        |
| Vary          | `Accept-Encoding`               |


author: Rodrigo Girardi Adami
body: Hi Michael,

This is strange. Do this happen to just one browser? All users are affected?

I think this is something environmental. Can you check if the behavior happens in another confluence in other machine?

Regards

Rodrigo


Tags: confluence-administration
Confluence 3.5 -> 4.3.7 -> 5.1.4 migration: table-filter and table-plus macros leave content in "Wiki Markup"
Asked by Gary Griffith:

After migrating our site from 3.5.17 to 4.3.7 then to 5.1.4, a lot of our tables that have "table-filter" and "table-plus" macros appear fine, but when we edit them, we are only seeing Wiki Markup language in the editor. We're having enough issues telling users that WML is gone with this version of Confluence, and being forced to use WML is an inconsistent usage message.Is there a way to get pages with table-plus/table-filter macros to edit in the WYSIWYG editor?


Answers:
author: Ryan Goodwin
body: Hi Gary,

If you've updated the table plus add-on post upgrade, have you tried rerunning the wiki markup migration tool?

<https://confluence.atlassian.com/display/DOC/Migration+from+Wiki+Markup+to+XHTML-Based+Storage+Format>

If that doesn't work, and you can actually copy out the wiki markup of the tables, what happens if you then (in edit mode) click Insert \> wiki markup and paste the table contents into the wiki markup box. When you click insert it should convert the markup on the fly. Then you should have your table in xhtml format in the text editor.

Hope this helps!


author: David
body: Perfect solution !


Tags: confluence-administration

table-plus
How to add HTML Meta description and Page title to Confluence?
Asked by Edan Tal:

Anyone knows how can i add HTML Meta description, Page title or any other HTML tags in Confluence 5.1.2 to an individual page (not to the master tamplate)?

There is a SEO plugin called Easyseo, but it doesn't support 5.1.2 version.


Answers:
author: EddieW
body: You could modify the "page" template in the admin area and use velocity code to pull the appropriate keys/title from _somewhere_. But without somewhere to store that data (i.e. labels or custom metadata store via active objects) there is not a way to insert it from the body of the page.

If you like Easyseo and is reasonably priced, I would just be sure they have a ticket to make it compatible.

comments: author: EddieW
body: Also, just a thought, you could write a plugin to do this yourself in a weekend, the Atlassian add-in framework is actually quite nice.


Tags: html

seo

tag
How do I get Confluence Running on Apache properly? Really need help.
Asked by Jack Wilson:

I have Confluence 5.1.4 installed and running on a local Ubuntu server. Works great! Now I would like to setup the software for access through the Internet with a URL of [wiki.domain_name.net](http://wiki.domain_name.net). The Confluence documentation talks about specifically setting it up for [www.domain.net/confluence](http://www.domain.net/confluence).

After reading much of what is on this board, I am finding the information fragmented with some of it questioned. (which is good!) So I really do not know what information or avenue to pursue.

I have configured Apache for use with the domain of [wiki.domain_name.net](http://wiki.domain_name.net). I temporarily added an html page in the confluence folder with some simple text to ensure that the URL is indeed functional and viewable across the net. Its set.  

So with that said and the limited amount of information I can find, I really could use some assistance. I cannot believe someone does not have some sort of a written procedure in their server installation notebook.

Regarding Apache, I have a conf file setup as follows but not sure how to get it to match up with Confluence or if it is even right for Confluence use.

wiki.net.conf has the following in the top part of the file:  

\<VirtualHost \*:80\>  
ServerAdmin webmaster@nwsoftware.com  
ServerName wiki.domain_name.net  
# ServerAlias [www.domain_name.net](http://www.domain_name.net) domain_name.net  
DocumentRoot /var/www/atlassian/confluence  
DirectoryIndex index.html index.php

again with index file I placed in the confluence folder I do get the page from the outside.

Can anyone give me any assistance and specifics for setting it up with the [wiki.domain.net](http://wiki.domain.net) address?

Thank you in advance for any assistance.

Jack


Answers:
author: Jason Hensler
body: Jack,

This is the link your looking for:

<https://confluence.atlassian.com/display/DOC/Using+Apache+with+virtual+hosts+and+mod_proxy>

Effectively, what you're going to end up with is confluence running in tomcat and an apache virtual host (with mod_proxy) pointing to the confluence install. You could also use mod_jk to handle the proxying. It's a matter of personal preference as to which one you use (mod_proxy or mod_jk), each has different features, the big difference is if you want to do load balancing or failover.

-Jason
Can't remove a blog in a space I'm an admin for
Asked by Mick Davidson:

I created a space an added a blog to it. Now I can't remove the blog because the Tools menu doesn't appear on the blog page.

Atlassian's info says I can: <https://confluence.atlassian.com/display/CONF43/Deleting+Blog+Posts>

I'm the space admin and have all permissions selected.

Any idea what's going wrong? We're using 4.3.7 locally.

Cheers.


Answers:
author: David Wu
body: We use RefinedWiki Original Theme plugin V3.5.2.1. I found this problem only happened when select documentation theme, go to space admin and select other themes like global or RefinedWiki Original theme the blog can display manu bar approriately and the blog can be removed from tools\>remove. When disable RefinedWiki plugin blog page back to normal and can be removed. So obviously it's a bug on RefinedWiki Original Theme plugin


author: David Wu
body: I got same problem, any clue to fix this problem? David

comments: author: Tamara Khan
body: I, too, have all the permissions and yet I can't delete a blog post (it's a test that I'd like to get rid of). We have Confluence 5.4-OD-20-007.


author: RambanamP
body: just recheck you should have selected "Remove" permission on Blog

check here to mange space permissions

<https://confluence.atlassian.com/display/CONF43/Space+Permissions+Overview>

comments: author: Mick Davidson
body: Rambanam,

Thanks. Yes, I have all the permissions. There are four space admins and we all have all the permissions. Cheers.


author: Tamara Khan
body: I, too, have all the permissions and yet I can't delete a blog post (it's a test that I'd like to get rid of). We have Confluence 5.4-OD-20-007.


Tags: blog

delete

permission

remove
How do I add links and menu items to the top menu bar
Asked by Colm Byrne:

I've been able to remove buttons like Create from my top menu bar but now I want to add back in my own such as 'Home' 'Products' etc/. that go to specific pages. Any idea how I would do that?


Answers:
author: codelab expert
body: First of all you should read the developer site of Atlassian at <https://developer.atlassian.com/display/JIRADEV/Web+Item+Plugin+Module> - also read all about web section module.


Tags: confluence-administration

css

decorator

stylesheet

velocity
Application Access rights on OnDemand via REST
Asked by Lee Correll:

Is there a RESTful API call that allows me to change the application rights for a given user in OnDemand? I need to strip Confluence from a sizable number of users, but doing it via a user-interactive web interface is time-consuming and inefficient.

I asked this before, but put OnDemand in the tags and not in the text, so the answers I got back were probably correct from a standalone perspective, but not from an OnDemand one.


Answers:
author: Ignat
body: As far as I know, the API that could change the application access does not exist in the moment.

The latest available JIRA API documentation is <https://developer.atlassian.com/static/rest/jira/6.0.5.html>

-- Cheers, Ignat.


Tags: application

jira

permission
How do I increase the height of the Top Menu Bar?
Asked by Colm Byrne:

Hi

Where do I increase the height of the Top Menu Bar in Confluence. I need it about 50% larger. I looked at header.vm but could not discern where the change would be made. If this is a stylesheet change, what would the code look like?


Answers:
author: Sean Curtis
body: Add this:

```
.aui-header {    padding: 15px 0;}
```


author: Colm Byrne
body: Tried that too without change.

**However,** by using firebug, I found the name of the selector class and then changed it as below. This works - kind of.

This added andother 60px but below the top menu. So now, while I have the extra space, it is not centred but added to the bottom. See images attached. I was expecting the logo and search to be centred. ![](../../upfiles/v2.jpg)![](../../upfiles/v1.jpg)

1. .aui-dropdown2-trigger-group {
2. height:60px;
3. }
4. 


author: Matthew J. Horn
body: Try appending !important to the end of the line, like this:

height:120px !important;


author: Matthew J. Horn
body: You can set the height of the menu bar in a custom CSS file by using the #menu selector:

#menu {

height:120px;

}

comments: author: Colm Byrne
body: I added that to the Global Styleshee and it had no effect. Then I added it to the custom html with the same result. Something I am doing wrong?


Tags: confluence-administration

css

decorator

velocity

virtual-machine