youngmon/atlassian-qna huggingface dataset:
Why they does not work as I expected all search operators
Asked by victor smit:

Hello Trello !

I recently started using Trello, this is a great program.

Tell me why they does not work as I expected all search operators ( **due:day/due:week/due:month/ edited:day, etc ) ?**


Answers:
author: Brittany Joiner
body: Can you explain more? What are you trying to search? Show a specific example please.

comments: author: victor smit
body: I attached a picture with a card and a search screen  
the search does not work as expected:  
1 - sometimes the search finds cards that have the sign completed and which are scheduled for August

2- sometimes the search does not find the cards that are scheduled for this week, and after changing the schedule, a considerable time passes

![trello search does not find card.png](https://community.atlassian.com/t5/image/serverpage/image-id/66775i96102B1CECAA3318/image-size/large?v=v2&px=999 "trello search does not find card.png")


author: Brittany Joiner
body: 1) So to get rid of ones that are completed, you'll need to add an additional search operation for due:incomplete

2) You're currently using due:day in that screenshot so it will only pull things with a due date within 1 day, if you want to see cards scheduled for that week, try due:week


author: victor smit
body: Hi !

1) I thought that the planned actions never include the "completed" ones and therefore it is not necessary to add a filter.

Moreover, it was not clear why completed cards for the last month get into the filter "due:day".

2) the picture clearly shows that both cards have **one date**, and the filter selects only the first one. There is no talk about the "week" in the screen

I would like to clarify if there could be **reasons** why the filter / search might not work as it should  
Examples of such reasons are :  
**Long** "board name", Long "list name", **prohibited characters** in the board and list names (".","/","\\","!"), **too many** personal boards, browser cookie problems, etc.

Sincerely, Victor


author: victor smit
body: P.S. I have problems finding both in the Chrome browser on Windows and in the android application


author: victor smit
body: and in FireFox on Windows ( all browser and application updated ).


author: Brittany Joiner
body: Gotcha, not sure I can actually help out here.


author: victor smit
body: I think the support team always has something to answer.
Create card with auto description
Asked by Fermento M?dias e Alternativas:

Hi everone,

I would like to create **cards** with the previously configured description, that is, when i click *+ Add another card* , this card should already appear with an information in its description field. It's possible? Is there any **Porwer-Up** that will allow me to define this?

In the example bellow, for example, every card created should already apper with this form.![Exemplo.jpeg](/t5/image/serverpage/image-id/66568iA940A90D958E94C4/image-size/large?v=v2&px=999 "Exemplo.jpeg")

Thank you all for your support.

Igor Emim  
Fermento M?dias


Answers:
author: Brittany Joiner
body: Easiest fix is to create a "template" card and then when you want to create a new card, just copy that card and it will carry over everything from the original.
Team boards?
Asked by Ashley R. Smith:

I was added to a team with boards shared to the team from a business. She says things are loaded, but I can't see anything! My account is a personal/free account - could this be the problem? Do I need a business account to see the board(s) she's shared?

Thanks,

Ashley


Answers:
author: Brittany Joiner
body: Yep this sounds like a permission issue. They need to make sure the boards they're referencing are actually part of the team (sometimes people make a team, and then make boards but those boards aren't actually on the team, at which point being added to the team doesn't help).

And make sure the boards are part of the team and at least team viewable, you can still have private boards inside a team, at which point only the creator will be able to see them.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66724iBCF6C54896E7316A/image-dimensions/593x35?v=v2 "image.png")

Here's a specific example. Have them check the boards in question, and where my screenshot says "Side Gigs", it should say "*Team You Were Added To"*. And to the right of it, it should say Team Visible, and not private.

comments: author: Ashley R. Smith
body: Thank you so much! The screenshot really helps.


author: Sloan
body: Hi there Ashley

Have you been added to the team or only the board? If you are part of a team you don't need to have yourself an Trello subscription as there is someone who has one for the whole team.

So when being in the team you see no boards at all?

They should check if the permissions of the boards are set right: <https://help.trello.com/article/791-changing-permissions-on-a-board>

comments: author: Ashley R. Smith
body: Thank you! I've been added to the team and just saw the board is still set to Private (and I'm not an admin, so... I'm thinking this is the issue). Just new to Trello. I try to do things cheap/free whenever possible lol
????? ??????? ?????????? ? ??????????????? ???? ??????.!!!!!!
Asked by ?????? ?????:

??? ??? ?????????.!!!!!


Answers:
author: Andy - PTC Redundant
body: Sorry [@?????? ?????](/t5/user/viewprofilepage/user-id/3561964)

Community can't help you with that one.

You'll have to raise a support ticket so that Atlassian can inform your Admin, Alexander, to get in contact with you.
Slow performance on Trello in app notifications
Asked by Gabriele Galimberti:

Hallo,  
my in app notifications have become clunky to check.  
Checking my notifications list requires many refresh of the browser.  
All the rest is working fast as usual.  

Thank for the help  

Gabriel


Answers:
author: Garrett
body: Sorry to hear about that [@Gabriele Galimberti](/t5/user/viewprofilepage/user-id/1186003)

Would you mind reaching out to us at <https://trello.com/contact> with a screenshot of your notifications please? Additionally will you include your OS and browser version?

Once we can connect there, we'll take a closer look!
Is there any way to filter by tags in Trello?
Asked by Yevhen Rohovets:

In some projects, I use labels in Trello to separate tasks between teams (development, design, testers). So, is there any way to filter the board by these labels? I would also like to filter by assignee


Answers:
author: Iain Dooley
body: [@Yevhen Rohovets](/t5/user/viewprofilepage/user-id/2744180) yep hit the "f" key and choose what labels and assignees to show. You can also click "show menu" and then choose "search cards". This is different from the global search in the top left:

<https://help.trello.com/article/787-filtering-search-cards-on-a-board>

comments: author: Yevhen Rohovets
body: Nice, exactly what I need, thank you!
Creating Card Covers for Lists in Trello
Asked by Josh D:

Hi,

Does anyone know how Trello created these card covers? The only way I know how to create images is through Word but they wouldn't look that good :(

![Caddfsadfapture.PNG](/t5/image/serverpage/image-id/66446iD7DAE0D454FAF15D/image-size/large?v=v2&px=999 "Caddfsadfapture.PNG")Thanks,

Josh


Answers:
author: Brittany Joiner
body: Hey there! So they added an image to the card at the top of each list and made it the cover.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/68406i7EC39D5FAFB864E0/image-dimensions/384x78?v=v2 "image.png")

As for how they created those images themself? No idea... Probably in Illustrator or Photoshop. If you're looking to create images and don't know how to use tools like that, I've found [Adobe Spark](https://spark.adobe.com/) and [Canva](https://www.canva.com/) are great tools.


Tags: bitbucket

confluence

jira

jira-service-desk
Tips and tricks for establishing project requests tracking system?
Asked by Ada Liaw-Martinez:

Trello newbie here... I'd been on the journey of finding a tool to replace my team's wiki for project requests intake, tracking, collaborations, documenting, etc. Originally I considered Jira as I had prior experience using Jira for project tracking/management purposes. However, I'd been told that my stakeholders (those who will be submitting requests) will have a steep learning curve, while they're already familiar with Trello for their own projects and agile sprints and such. I'm in the process of replicating the old environment into Trello as much as possible. I'd appreciate any tips and tricks and lessons learned from the community while I'm migrating over to Trello. Thanks in advance!


Answers:
author: Brittany Joiner
body: Trello is a fantastic format for this. My company uses Github, and i don't love it because that's not at all what GH was meant for.

I would recommend starting with a fairly simple set up that includes a list layout that looks something like this.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66478iC0ED1A1FAF924AE8/image-dimensions/532x105?v=v2 "image.png")

And when people want to create a request, they just add a card under requests. To make things easier for you and your team, I would create a standard card at the top that people can copy to make requests - that way you have a standard amount of info to be provided, rather than somebody jumping in and making a confusing request.

Maybe you could set it up like this:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66479i3AE08C640EB9B2F7/image-dimensions/576x211?v=v2 "image.png")

Depending on what all you wanted to know, you could also use the [Custom Fields Power-Up](https://help.trello.com/article/1067-using-the-custom-fields-power-up) to make sure people fill out specific pieces of info, like what Department this is for, or people they want to review the project, etc.

Then I would recommend your team take it from there and add labels and members to categorize it, move it into To Do, etc.

There's also some really cool reporting power-ups that can show you how long things sit in lists and how many cards you're moving around if you want to be able to report back on it.

comments: author: Ada Liaw-Martinez
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Thank you so much! This is SUPER helpful! I did start with the list layout and create a test card with check list. The standard card template for people to copy is a great idea! Thanks again!


author: Ada Liaw-Martinez
body: [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Once a card/request is completed, how do i find out who and when completed it? is it something hidden in plain sight that I'm just not seeing?

\<Never Mind... I'd found the answer myself.\>
Trello - 401 Unauthorized while trying to mark notification unread=fase?
Asked by MPippin:

I'm a heavy API user, so I have covered the basics. Token/Key works fine for other endpoints.

I'm testing here, and issue is reproducible:

<https://developers.trello.com/reference#notificationsid-1>

When targeting seemingly ANY notification for my users (source of API token), I always get a 401 Unauthorized response, if I set the value - as if I don't have permission to modify my own notification?

Using this endpoint also fails, with 401.

<https://developers.trello.com/reference#notificationsidunread>

Ultimately, I'm trying to auto "read" a particular type of notification.


Answers:
author: MPippin
body: This has been resolved - the token I was using did not have account level write permissions - doh!


Tags: api

endpoint

notification

unread
Create Zendesk ticket from a Trello card
Asked by Archie Judd:

Hi there,

Is there anyway to create a Zendesk ticket from a Trello card?

There seems to be the capability for the reverse and I'm surprised I can't find an obvious way of doing this.

The Zendesk powerup only seems to allow me to attach a ticket or view, but not create a ticket.

Any solution or workaround appreciated.

Many thanks for any help!


Answers:
author: Iain Dooley
body: [@Archie Judd](/t5/user/viewprofilepage/user-id/3085182) there is a create ticket action in the Zapier integration for Zendesk:

<https://zapier.com/apps/zendesk/help>

So you should be able to trigger ticket creation and maybe add a link to that ticket back to the card, for example when a card is moved to a particular list or a label is added.

I also have a Trello integration called Benko Board that allows you to use Trello as a Gmail client:

<https://trello.com/integrations/#benkoboard>

I recently released this as a Google Sheets addon so anyone with a G-Suite account can now install it (although I haven't yet updated the website):

<https://gsuite.google.com/marketplace/app/benko_board_by_the_procedure_people/204068045444>

I've also developed a Trellinator plugin for this called BenkoDesk (also as yet unpublished online, but website coming soon!) that allows you to share a Gmail account via Benko Board, so you can use Trello as a (much cheaper) replacement for Zendesk. Basically all members of a board can see and reply to emails directly from Trello cards, and you can have all your internal discussion, checklists etc. within Trello rather than within Zendesk. All the mail transfer runs through Gmail.


author: Brittany Joiner
body: Looks like [Zapier](https://zapier.com/apps/integrations/) can definitely solve this problem for you!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/66480i455B286DA25FDAC8/image-dimensions/271x174?v=v2 "image.png")

Let me know if you get stuck here and need any help with setting up, but Zapier is fairly intuitive. You just connect your Trello account and ZenDesk, and then it should be as simple as creating two steps - 1) when you get a new ticket.... 2) create a card in Trello with info from that ticket.

Unfortunately ZenDesk is one of Zapier's premium apps, so you'll have to have a plan paying at least $20 a month to use this solution.

Another idea that should be free... could you get ZenDesk tickets in your inbox and then automatically forward them to a trello board? You should be able to set up automatic email forwarding with your email (assuming you use something like [G Suite](https://support.google.com/mail/answer/10957?hl=en)). At that point you can get them on the board automatically, the worst problem might be the formatting, but it might not be that bad actually depending on how the emails are coming in.


Tags: integration

issue

power-up

zendesk
Por que os hor?rios de vencimento dos cart?es n?o est?o corretos?
Asked by Nathan Rodrigues:

Ola.

Quando registro um cart?o informando uma data de entraga para um membro da equipe, o mesmo recebe o cart?o com a informa??o de uma hora a mais do hor?rio registrado, ou vice e versa. Por que isso est? acontecendo?


Answers:
author: Matheus Fideles
body: Gostaria de saber tamb?m. Houve algum retorno?

Obrigado.
Butler Power-up code problem
Asked by Teresa Y:

I am trying to make this code work, but it errors on the 2nd {checklistname} saying that it could not find checklist "". Everything works perfectly if I input the actual checklist name on the card, but that could change. Do you have any suggestions? I've spend days trying to figure it out.

Thank you!  
Teresa

convert all the items in checklist "{checklistname}" into linked cards at the bottom of list "{listname}", for each card linked from an item in checklist "{checklistname}", add member @{listname} to the card, and move the card to the bottom of list "Inbox" on board "{listname}"


Answers:
author: Katrin Anger
body: Hi [@Teresa Y](/t5/user/viewprofilepage/user-id/3559506) ,

I had a closer look at your command now, and I know why it is not working.

The command is being executed when the first action is run as it is. The checklist items are converted into linked cards.

But then you are addressing the linked cards in the same command that created them and you are trying to do some actions on these linked cards. That's too much.

What you need to do instead is setting up another command "for each card linked from an item in checklist ..."

Hope that helps and brings you closer to a solution. Good luck!


author: Katrin Anger
body: Hi [@Teresa Y](/t5/user/viewprofilepage/user-id/3559506)

try to change the 2nd {checklistname} into {triggerchecklistname}. - Is the result ok now?

comments: author: Teresa Y
body: Thank you for responding! Unfortunately it still isn't working. It gave me the error - I couldn't find a checklist called "" for the "for each card linked..." command.

![Rules.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/66470i8918B741DBCB6DCA/image-size/large?v=v2&px=999 "Rules.jpg")


Tags: butler
Is there a way to save the open trello boards to reopen at startup
Asked by John Epeneter:

I restart my Macbook Pro once a week or so. When I do so, Trello restarts (because it was running when I rebooted) but only one window/board comes up. Since I use three boards every day, I have to manually open a new window (shift-command-N) and then switch over from the default board to the one I want. It would be nice if Trello Desktop remembered what boards I have open and then reopen them when I restart.


Answers:
author: Brittany Joiner
body: I don't know about this in the desktop app, but you can do this in your browser. I use chrome and whenever I restart my computer it asks if I want to restore my tabs, so it will re-open all my boards that i have up.

Also, i recently started using a chrome extension called [Workona](https://chrome.google.com/webstore/detail/workona/ailcmbgekjpnablpdkmaaccecekgdhlh?hl=en) that lets you create "workspaces" of tabs. So I can have a group of tabs for my work that even when i leave and open other tabs, I can revert back to that workspace and open all the tabs in there.

comments: author: John Epeneter
body: This is a great suggestion if you use a browser for Trello. I could switch back from Trello Desktop to Chrome and use something like Workona (I use [Toby for Chrome](https://www.gettoby.com/)) but I kinda like the desktop version and was hoping this could be a feature.


author: Brittany Joiner
body: Yeah definitely a great idea for a feature request, but hopefully Toby can be a workaround in the meantime!


author: Renato Iannella
body: I hope this feature is on the Trello roadmap soon, as it is an expected norm now for most software apps
Daily notifications
Asked by eugeneym:

Hello!

Confluence has "Subscribe to daily updates" options (Receive daily email reports showing changes to content **in all spaces that you have permission to view**.)

Can I get daily email reports showing changes to content only **in watched spaces** ?

Thank you.


Answers:
author: Vero Rivas
body: Hi [@eugeneym](/t5/user/viewprofilepage/user-id/4538199)

Look at this posts, maybe can help you

<https://confluence.atlassian.com/conf59/email-notifications-792499304.html>

<https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/>

<https://support.atlassian.com/confluence-cloud/docs/view-your-notifications/>

Cheers

comments: author: eugeneym
body: Hello [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)

I saw the information on these links, unfortunately this is not what I'm looking for.

Thank you.


Tags: confluence-server

server
Anonymous access for only one workspace
Asked by Patricia Fernandez:

We want to allow anonymous access for one workspace without enabling the setting in the "global permissions" for all workspaces.  
The reason is to prevent workspace administrators from accidentally granting access to anonymous users.  
So ideally, anonymous access should remain unchangeable by workspace administrators (or without effect).  
Do you know if there any way to implement this?  
Thank you very much.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the community!  

I'm sorry, but there is no way to do this. You have to enable anonymous site-wide access so that individual spaces can opt into it.

comments: author: Patricia Fernandez
body: Thank you very much for your answer.


Tags: confluence-server

server
Format Table
Asked by John Hyde:

Is it possible to copy formatting from one row and paste it to another?

Or is it possible to copy a row and insert it?


Answers:
author: Kishan Sharma
body: Hi [@John Hyde](/t5/user/viewprofilepage/user-id/4538152) Welcome to Atlassian Community!

Yes, you can apply formatting to a row and simply copy it and paste into another row, which will also retain the formatting of the original row that you copied.

If you are looking for third party app, you can explore [Format Painter for Confluence - Easy Text Formatting](https://marketplace.atlassian.com/apps/1224441/format-painter-for-confluence-easy-text-formatting?tab=overview&hosting=cloud)

comments: author: John Hyde
body: OK, thanks. I was hoping for a free solution. Any other options?


author: Kishan Sharma
body: Yes, as i mentioned you can format a row in the table, select it, then copy and paste into another row, it will retain the original formatting of the source row.


author: John Hyde
body: Thanks and apologies, I am new to Confluence!

I can highlight a row, but see no option to copy or paste the formatting.


author: John Hyde
body: sorry...disregard. I figured it out! Thanks


author: John Hyde
body: Do you know how I add the light gray "suggestion text" to a cell? The kind that goes away when someone starts typing?


author: Kishan Sharma
body: No problem John :)

Yes, you need to use **Placeholder text** macro in the template editor (example below).

![Xnip2021-09-01_08-54-36.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/158394iB5124B4B2D4F2D85/image-size/large?v=v2&px=999 "Xnip2021-09-01_08-54-36.jpg")

Please note that it's not available in the page editor, so please ensure that you are editing a template and not a page. You can create templates under **Space Settings -\> Content Tools -\> Templates**


author: John Hyde
body: OK, I didn't realize that is how it works.

How can I determine which template I've been using? Most of my pages are built from scratch by clicking the '+' symbol to add a new page.


author: John Hyde
body: Bummer that it can't simply be added to any existing page as it is being customized.


author: Kishan Sharma
body: Yeah, we need to live with that option for now :) If you have found my answer useful, please accept the answer so that you can help other community members having similar query.


Tags: cloud

confluence-cloud
What's strong recommend point to use Confluence in my case ?
Asked by Kohei_Kanamal:

I'm so heavy user for Confluence. and now I got the chance to make trial in company.

Now Sharepoints are main tool for similar usage.

I will get final conclusion from stakeholders to take on officially after few trial and presentation.

how points are more attractive and strong message to choice the Confluence than Sharepoint ?

Here's condition

\* Microsoft Teams (here's main communication tool in company)

\*Microsofot 365 (outlook, Excel, powerpoint,and onenote are major artifacts)

\*wiki and portal site, doc management are operated via Sharepoint

almost members are feeling Microsoft one note is more easy to use, and more right comparing Confluence.


Answers:
author: Kishan Sharma
body: Hi [@Kohei_Kanamal](/t5/user/viewprofilepage/user-id/4485060) Welcome to Atlassian community! Here's [another thread](https://community.atlassian.com/t5/Confluence-questions/Confluence-vs-Sharepoint-What-s-the-difference/qaq-p/539092) having similar question, you will get some points from the answers posted on it.

comments: author: Kohei_Kanamal
body: Thanks for this link


Tags: cloud

confluence-cloud