youngmon/atlassian-qna huggingface dataset:
How do I remove an organization admin?
Asked by Antonia Vanca:

Hello,

we want to reduce the number of our members in trello and there is one account that I cannot remove because it is an admin. It belonged to a collague who no longer works for us.

I would like to create a ticket for this problem. I've read in the q\&a that this is how I should proceed.

Thank you!

Please contact me for any questions.

Best regards,

Antonia


Answers:
author: Denise Lydia Ellis
body: Hi Antonia,

Only a org admin can remove an org admin.  

If you have org admin permission then you can refer to this solved community:

* <https://community.atlassian.com/t5/Jira-Software-questions/Remove-Organization-admin/qaq-p/2391998>

Hope this helps.

Cheers,

Denise
I wish to terminate my account at [obfuscated for privacy reasons] effecting today. Thanks.
Asked by info:

Since no reply or any sort of response received from the first payment date I would like to cancell my account as from today. 12th March 2024

Thanks Ofer Taran

Ascorbico Ltd.


Answers:
author: Sal
body: Hi [@info](/t5/user/viewprofilepage/user-id/5450718)! To delete your Atlassian/Trello account, you can follow the steps mentioned in our support article here: <https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/>. I hope this helps!

Also, we removed your email address from the title of your community post, as your email is sensitive information, and we don't want this type of information being on community posts.
When i'm displaying my boards through optisigns, only thing that shows up is the About this board
Asked by Andrew Rohlfs:

how do i get the actual board to show instead of the about me display. i don't want or need that to show up.


Answers:
author: Alina Kurishko
body: Hi Andrew,

Thanks for raising this question!

I'm afraid I don't know much about how OptiSigns is supposed to work and I haven't seen any similar reports recently. I'll leave room for other Community members to comment on this thread and share their experience.

If this is the integration you have in mind - <https://support.optisigns.com/hc/en-us/articles/360050244454-How-to-use-Trello-App> - I'd suggest reaching out to the OptiSigns team as they're the one that developed this integration and should be able to help you resolve this issue. You can reach out to their support team at [support@optisigns.com](mailto:support@optisigns.com).

Hope they help you resolve it soon! ?

Alina \| The Trello Team
Hi Trello community, is the price for Trello Standard $5 per team member?
Asked by Wolfgang Ellwardt:

The standard Trello price is $5 per user. This means that the price is the same for every team member?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Wolfgang Ellwardt](/t5/user/viewprofilepage/user-id/5450616)

Correct, as per site: <https://trello.com/pricing> the price per user is actually 6$ when billed monthly and 5$ is for the annual subscription per month.


author: Dreamsuite Mike
body: For every user that is either a **Workspace member** or a **Multi-board guest** (meaning they are members of more than 1 board in the workspace, the price for Trello Standard is $6/month or $60/year for each of these members

For those who are a member of just 1 board in the workspace, they will be **free**

**<https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>**
Can I Mask a Task
Asked by PC Globalco:

Im an admin adding tasks to a certain board, there is another memeber that I added to the workspace. When this sub-admin (added member) wants to give the board member a certain task, i dont want the sub-admin to see the task i assigned to that board member. Is that possible?


Answers:
author: Dreamsuite Mike
body: Hi Trello is designed to be an open collaboration tool, therefore it lacks built in controls like you are asking.

You could do this by setting up boards that are private

<https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/>

comments: author: PC Globalco
body: I totally got you. One more issue im facing. I added members to a workspace. All of them are set to guests except for 1 member. This sub-admin member is viewing each of the boards of this workspace normally, but the moment i try to add a task it is automatically removed/deleted after 1 second.
Way to synchronize next due date from check list and place it automatically as card due date?
Asked by Nicholas Cino:

Hi, I'm new to Trello and still testing it out. I wondered if it was possible to:  

Sync the next due date from checklist and place it automatically as card due date?

The reason for this is that I use the cards as small projects more than tasks, and the check list is the "to do list" per mini project. There fore the dates are set in these check lists, however, when I then try filter what's next on my priority of things I must do it's not possible to filter and prioritize cards based on the next due date on a check list inside of the cards.

Is it possible to achieve this through some kind of automatization? I've been playing around with them but can't seem to be able to do it.


Answers:
author: Alina Kurishko
body: Hi Nicholas,

Welcome to the Atlassian Community! ?

Unfortunately, there's currently no option to use Automation to auto-populate due dates from checklist items to cards. But I'll pass your interest in this on to our team for consideration!

If you'd like to see our latest features and future releases you can take a look at our roadmap at <https://www.atlassian.com/roadmap/cloud?selectedProduct=trello>.

Alina \| The Trello Team
Account renewal and billable usage
Asked by Thiri __ Team Arabelle:

Dear Trello Community,

I hope this message finds you well. I'm reaching out because I've encountered some difficulties in contacting Trello support directly, and I thought it might be helpful to seek advice from the community here.

Our team began utilizing Trello in March 2023, and we opted for an annual subscription for 8 workspace members, paying the fee upfront. However, our team dynamics have changed since then, and we now have only 3 members in our workspace. With our subscription set to expire in two days, I have a couple of questions regarding our current situation:

1. How can I determine the remaining balance on our account, considering the reduction in workspace members from 8 to 3?

2. In the event that there is a remaining balance from the removed members, would it be advisable to cancel our subscription, or should we continue with the current arrangement until the balance is utilized?

Ideally, I would prefer to cancel the subscription while still making use of any existing balance until it is depleted. Any guidance on how to proceed in this situation would be greatly appreciated.

Thank you for your time and assistance.


Answers:
author: Alex W
body: Hi [@Thiri __ Team Arabelle](/t5/user/viewprofilepage/user-id/5450597) - welcome to the Community.

Unfortunately we do not provide assistance for billing issues over the Community. We've actually responded to the tickets you've raised:

* CA-2701183 was responded to on 2 December last year
* CA-2868888 was responded to, and looks like had its last message sent to you on 15 March
* Your other tickets were closed as a duplicate of CA-2868888


Tags: billing
afficher dans la vue chronogramme les dates sp?cifiques des taches checklist
Asked by Irinis:

Bonjour, j'aimerais que dans la vue chronogramme soit affich?s les dates des checklist et non des taches compl?tes. C'est possible ?


Answers:
author: Susanna Babayan
body: Hello ! tu veux dire quoi par "les dates des checklist" ? peux-tu stp partager une capture d'?cran ?
Copy a card when checklist is checked
Asked by Kane Nelson:

Is it possible to copy a card when a user ticks a checklist item from a checklist?

I want to duplicate a card which is acting as a template. It contains a cover image, checklists, and a description.


Answers:
author: Indhudharani Jothimani
body: Hi Kane

Welcome to the Trello Community!

Yes, you can achieve this via the Automation Rule

<https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Rules>

Example:  
when the "Item 1" item is checked, copy the card to the top of list "To Do"  
Please let us know if you have any other questions or concerns, we'd be happy to help.

comments: author: Kane Nelson
body: Hi [@Indhudharani Jothimani](/t5/user/viewprofilepage/user-id/5063432)

I dont want to copy the same card that the checklist item is in, I want to copy a different card with a unique name.


author: Indhudharani Jothimani
body: Hi [@Kane Nelson](/t5/user/viewprofilepage/user-id/5450497)   

There is an option called find card in the cascade tab under the automation rule.

Find the card first then copy the card to the list

Example:  
when the "Item 1" item is checked, find a card titled "Test" in list "To Do", and copy the card to the top of list "STATUS"  
<https://support.atlassian.com/trello/docs/finding-or-looking-up-cards-butler-advanced-topic/>  
Let me know if there's anything else that we can help you with!


author: Kane Nelson
body: Amazing! Thank you!
Hoe kan ik iemand als admin bij een board verwijderen als zijn e-mailadres niet meer bestaat?
Asked by Chiara Padalino:

Nvt


Answers:
author: Lam
body: Hi [@Chiara Padalino](/t5/user/viewprofilepage/user-id/5450463) - Thanks for reaching out in the Community! If you're a board admin then you can remove a member from a board or update their member role by clicking the 'Share' button on your board. This will bring up a menu with a list of all your current board members. Here's some more information from our help page: <https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/>
We are facing issue of attaching files with multiple cards.
Asked by Altamash Hussain:

Its shows ask a board admin to change your permission level but I have created all the workspace and boards even I am facing the same issue.

Request you to resolve the issue as soon as possible


Answers:
author: Sal
body: Hi [@Altamash Hussain](/t5/user/viewprofilepage/user-id/5450332)! I'm sorry to hear about your issues. Please raise a ticket with us at <https://trello.com/contact#>, and we'll be happy to help!
New Trello tariffs, how much it costs, urgent question from the company!
Asked by ?????:

Good afternoon . According to the new rules, will it be necessary to pay  
for more than 10 people in a workspace or in 1 board? That is, if we  
have, for example, 10 boards in 1 workspace, then we will need to pay  
separately for each board or pay for 1 workspace, regardless of the  
number of boards. And also for the price, if we have about 47 people  
in each board, we must pay once a month for 47 accounts or for each  
participant in each board, for example, for 47 accounts in the first  
board, for 47 in the second board, etc. .d we can take Standard 5 $  
taking into account the above?


Answers:
author: Dreamsuite Mike
body: Hi [@?????](/t5/user/viewprofilepage/user-id/5449253)

I think you will find this article very helpful to answer your questions.

<https://support.atlassian.com/trello/docs/workspace-user-limit/>

Please also have a look at the main article, where the Atlassian team have been busy answering questions.

<https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752>

I am sure you will be able to get the answers you want from these links, if not post back and I will try to be more specific to your case.

comments: author: ?????
body: Yes, I read all the articles and all the questions on this topic in  
the community, but the site translates very poorly, some sentences do  
not have the correct meaning. That's why I wanted to ask support. I  
need to provide accurate information to the head of the company, so  
that he can decide whether we will not violate financial limits by  
paying for Trello for so many participants. And so the main question  
is whether we can apply the standard 5 $ tariff to two spaces, where  
the first has 47 participants and approximately 10 boards and the  
second space has 12 participants and 5 boards. Accordingly, we will  
have to pay $5 for 47 people and $5 for 12 people. It's right?
c?ch t?nh ph?
Asked by LETANTHOAI:

t?i c? h?n 10 kh?ng gian l?m vi?c   
m?i kh?ng gian l?m vi?c c? h?n 10 th?nh vi?n   
c?c th?nh vi?n tham gia kh?ng ??y ?? c?c kh?ng gian l?m vi?c (c?i c? c?i kh?ng)  
==\> c?ch t?nh ph? nh? th? n?o   
==\> n?u s?p x?p l?i m?i kh?ng gian l?m vi?c d??i 10 th?nh vi?n th? kh?ng c?n n?ng c?p ???c kh?ng ?(s? d?ng b?ng mi?n ph?)


Answers:
author: Sal
body: Hi [@LETANTHOAI](/t5/user/viewprofilepage/user-id/5444890)! Trello subscriptions are based on the number of billable members you have within your Workspace, and regardless of which Workspaces these members are part of, they won't affect the final price of your subscription unless you decide to upgrade your Workspace and keep them as Workspace members.

Here's a quick example to illustrate. Let's say you have 11 Workspace collaborators (Workspace members + Workspace Guests) in one of your free Workspaces, split into one Workspace admin, nine single-board Guests, and one multi-board Guest.

Then, you decide you want to upgrade your Workspace to the Standard plan. So, to upgrade your Workspace to the Standard plan, you'll need to pay for two licenses. Yours and the multi-board Guest of your Workspace, as both of you would be considered billable members.

In summary, your subscription's final price will *always* bebased on the number of billable members of your Workspace. In a paid Workspace, there are two ways a member can be billable:

* Workspace members - Anyone who is a member of the Workspace, including admins.

* Multi-board guests - Anyone who is not a member of the Workspace but has access to 2 or more boards in a single Workspace.

Now, if you remove the Workspace members of your Workspaces and keep them below the maximum number of 10 collaborators (Workspace members + Workspace Guests), you should be all good to continue using them without needing to upgrade to any of our paid plans.

You can read more about how the billing works on Trello here: <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

comments: author: LETANTHOAI
body: Hi SAL   
Thank you your information.   
I understood it
Hola. Estoy por adquirir la versi?n PREMIUM...
Asked by CARLOS ROLANDO HERN?NDEZ VARGAS:

Hola. Estoy por adquirir la versi?n PREMIUM.

?Mis compa?eros con cuenta b?sica podr?n modificar mis tableros y crear fichas dentro de mis propios espacios de trabajo?  

<br />


Answers:
author: Sal
body: Hi [@CARLOS ROLANDO HERN?NDEZ VARGAS](/t5/user/viewprofilepage/user-id/5450162)! Yes, they can continue creating cards, modifying them, etc, after you upgrade to Premium. I hope this answers your question, Carlos.
Running Butler Commands Button
Asked by Arbibi:

Hi there,

Back in the day, Butler had a "run now" button, which was really helpful when creating due date commands. Where can I find that button now? It used to be the little lightbulb above each command I believe.

R


Answers:
author: Arbibi
body: Nevermind! It's right there - the little rocket. Don't know how I missed that.?

comments: author: Brittany Joiner
body: [@Arbibi](/t5/user/viewprofilepage/user-id/4660361) hah no worries! Lots of things to do in there, can be hard to miss. Glad you found it! Happy automating!


author: Dreamsuite Mike
body: The best questions on the community are the ones that answer themselves ?


Tags: butler

command
Removed the due dates
Asked by Antonio Rodriguez:

I accidently removed the due dates on the Checklist tab and the assign persona tab as well.


Answers:
author: Brittany Joiner
body: [@Antonio Rodriguez](/t5/user/viewprofilepage/user-id/5450075) unfortunately, there's no way to "undo" that. If you're wanting to undo things on a regular basis, you might want to look at Rewind's Backups for Trello which will let you revert boards back to a previous state. You can also builds some automation with that will "log" additional activity to the card description, so if something changes, you can see what it was before.

comments: author: Dreamsuite Mike
body: +1 for [Rewind](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello), with Trello being so open, these kinds of things are (slightly) more likely, for $1/board it is well worth it...
Removing Prior Admin On Trello Board
Asked by Samantha Lause:

Hello!

We have a free account for Trello, and I need to remove a collaborator since they are no longer part of my organization. The only catch is that she is the ONLY admin of many boards and I only have member access - How do I become an admin of these boards so I can delete them? Any help would be great!


Answers:
author: Gaurav Kataria
body: Samantha, free users cannot remove an admin. However, by upgrading to a paid plan you can become the admin of the workspace, and remove any user from your workspace.

comments: author: Samantha Lause
body: Gaurav,

If we would update our plan - what are the steps to becoming an admin of these workspaces?

Thanks!


author: Gaurav Kataria
body: Whoever starts the Premium trial or upgrades the workspace will become the admin for that workspace. To upgrade a workspace you can navigate to the "workspace settings" on the left hand navigation:

![Screenshot 2024-03-12 at 12.15.27?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/311642i4E1E012AAD471662/image-size/large?v=v2&px=999 "Screenshot 2024-03-12 at 12.15.27?PM.png")


author: Samantha Lause
body: Great! And once I am an admin, can I go through that workspace and delete unnecessary boards we do not use anymore?

Thanks,


author: Gaurav Kataria
body: Yes


Tags: administration

remove
I am trying to remove a collaborator that is listed as Admin but it won't let me.
Asked by Allyssa Anderson:

There was a member of our team that is no longer with our organization and therefore should not be listed as a collaborator or be admin on one of our boards. How can I remove her?


Answers:
author: Lavanya K
body: Hi Allyssa,

Check out the below article and navigate to "Removing collaborators from your Workspace" section

<https://support.atlassian.com/trello/docs/workspace-user-limit/>

Kindly let me know if it works.

Thanks,

Lavanya.


author: Lavanya K
body: Hi [@Allyssa Anderson](/t5/user/viewprofilepage/user-id/5450050)

Thanks for sharing your acknowledgment - incase if this solved your use case - please make it as solved, so that it will help other users.

Regards
deleting an admin from my boards
Asked by Susanne Joyce:

I have a person no longer with our company. She was an admin on 3 boards in my trello, and now I cannot remove her. Can someone help? This seems to be a glitch and I am sure there must be a way for me to delete her trello account/user?

please help


Answers:
author: Dreamsuite Mike
body: My recommendation to **ALL**those who use Trello at a company...

Create a "service account"

1. Create a company email (e.g. trelloadmin@yourcompany.com)
2. Create a new Trello account with that email address and ensure that they are a workspace admin
3. Ensure that \>1 person in the company can access the email and the Trello account...

I realise this doesn't solve your immediate need but it certainly prevents it happening again.

1. I am guessing in this case, they are the only admin on the 3 boards, otherwise you or another admin could remove them. Can you confirm?
2. If you can hang tight, Trello are making some updates to member administration which should allow you to remove this member from your workspace...Coming in the next few weeks...
3. Otherwise, if you haven't already used it, take out the Premium Free Trial and this will give you full admin access and allow you to remove them...
Custom Fields for Various Templates
Asked by Marc-Andr? Bouchard _SHC_:

Hello everyone,

I'm looking to use the Custom Field Power-Up to produce various templates within a workspace. Currently, it seems impossible to have unique Custom Fields for each template. Only items such as checklists can differ from one template to another.

Any workaround or solution??

Thanks!


Answers:
author: Dreamsuite Mike
body: Custom fields is no longer a power-up, it is a feature built into Trello Standard and Premium features.

The custom fields are also configured on a per-board basis. It seems odd that you create custom fields in a card but actually they sit at the board level. This means that if you have a set of custom fields on a card, every card on the board will have the same.

If you want more flexibility, I suggest you take a look at [Amazing Fields](https://trello.com/power-ups/60e068efb294647187bbe4f5/amazing-fields) power-up. It is highly configurable, including tabs, sections, hidden fields and conditional hide/view options (some features may be part of the paid tier)


Tags: custom-fields

template
Does 10 user limit for free tier count with jira software users?
Asked by Piotr Grzegorzek:

From April 8, Trello's free Workspaces will have a limit of 10 collaborators, just like Jira. How does this affect my organization if we have 6 different Jira users and 6 different Trello users? Are we breaking the free tier agreement, or are the products' free tiers independent?


Answers:
author: Dreamsuite Mike
body: Hi [@Piotr Grzegorzek](/t5/user/viewprofilepage/user-id/5449953)

Jira and Trello limits are completely independent of one another...

comments: author: Piotr Grzegorzek
body: Thank you very much!
Timesheet for Trello
Asked by Gary Houk:

Hello,

I've been using the Powerup "Timesheet for Trello" for probably a year or so, and it's been great. However, today the button disappeared from above my boards. My account said it was enabled but I couldn't use it. I disabled it thinking that I could just re-enable it but then it's like it just disappeared. I looked in the store and can't find it. I have tons of cards with time entries that I need to retreieve to handle pay. Any help would be much appreciated!

Thanks,

Gary


Answers:
author: Christian Petersen
body: Does anyone know what happened to the company?


author: Des_ree Luijt
body: Same problem here. It disappeared both in the cards and above my board while it says that Timesheet is enabled. I tried disabeling and enabling again, but it does not appear again.


author: Maria
body: Hi [@Gary Houk](/t5/user/viewprofilepage/user-id/5449975)   

Sorry to hear that. I can only suggest an alternative - [Planyway power-up](https://planyway.com/trello?utm_source=atlassiancommunity&utm_medium=referral&utm_campaign=atlassianquestions) which includes time tracking (list and calendar view) and reporting. The app is also added to a Trello card so that you can track time right from there. ![Image visualize](https://files.planyway.com/assets/3.0.561/img/features/features-images/time-tracking-list.svg)

comments: author: Gary Houk
body: Thanks Maria. I ended up going with TimeCamp, which is free to use as well. Super fast entry, lots of options etc. Even downloads the timesheet in pdf. This was a major pain to work around, but I'm glad I'm on this system now. Thanks for the response, much appreciated!


author: Gary Houk
body: Sorry to hear it. Clearly they didn't test enough. I readded the powerup but all my data is gone. :-(


author: Christian Petersen
body: Same problem here - it disappeared!

comments: author: Gary Houk
body: Hey Christian, go and download TimeCamp. It's AWESOME. You can literally just type in the time on the card, super fast entry. It integrates with their website beautifully and it is FREE! WAY nicer PDF/XLS reports, just completely better all around. Best of luck!