youngmon/atlassian-qna huggingface dataset:
Missing section tool on a new blank page
Asked by Markus_Nerding:

I am using Confluence Clound.

When I create a new blank page it has no section tool. However when using other page templates they have a section tool. Any idea why the section tool is missing on new blank pages?

Thanks a lot.

Markus


Answers:
author: Jake
body: But the section tool exists even today in the other pages. If the editor changed then why isn't it consistently different?

++*UPDATE*++

I just found a hack that works. It turns out there is a "Copy" option in the drop down list in the upper right corner of every page.

--

![Screenshot_2020-04-26 Blank Page Template (with expanded editor features) - jfines - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/92295iA7B3480E52BFAE81/image-size/large?v=v2&px=999 "Screenshot_2020-04-26 Blank Page Template (with expanded editor features) - jfines - Confluence.png")

--

Make a copy of your personal page (or any template page that has the additional editor features in it) and delete everything in the body of the page except the title. Delete all the macros and the sections, everything in that copy. Then name is something like Blank Page Template (with expanded editor features) and save. It will become a child page to whatever space or page you are when you save it. Now you can make a "Copy" of that page and move it to where you want and it will have all the editor features in it.

I'm sure there is a better way and even with this there is probably a couple more steps that would make it even better. I'm not saying it's the most elegant solution, but it is one solution and it's easy (even for someone like me that don't know much about this here thing).

hth

Jake


author: Diego
body: Hello there Markus!

In the new editor (Fabric Editor) for Confluence, the Section Tool is not present. We can instead use the **Column Tool** . Alternatively, we can try and use the **Legacy Editor** when creating pages. The legacy editor still has the Section Tool.

You can check more information about the new experience here:

**[Confluence Editing Improvements](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html)**

[**Try out the new editing experience**](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813)

I have also filed a report requesting for that page to be updated. You can check it here:

**[CONFCLOUD-65922 \| Update "Add formatting to your page"](https://jira.atlassian.com/browse/CONFCLOUD-65922)**

Looking forward to your reply!


Tags: cloud

confluence-cloud
How do I edit the display of a JIRA filter on Confluence ?
Asked by Ritesh Goel:

I am building a rather extensive JIRA dashboard, and it has got multiple parameters to go by. However, due to display problems - I am looking to build multiple dashboards where each of them would capture the bottom most cross of products and categories. Now, I have 2 queries in this direction:

a) When I embed the "Display Count" for a JIRA filter on the Confluence page - it appears as "3 Issues". Is there a way to get rid of the "issues" and just display the count ? The extra characters sort of consume too much space and look really ugly on a rather extensive table like mine.

b) Can these Confluence pages take parameters and then embed those parameters within the JIRA filters used ? Some sort of parameterization flowing into a Confluence page and into all the filters being used on that page ?

Any kind of help in these queries is going to make my work much easier. And of course, greatly appreciated.

--thanks

Ritesh


Answers:
author: Vero Rivas
body: Hi [@Ritesh Goel](/t5/user/viewprofilepage/user-id/2916443)

Look at this, maybe can help you

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>

<https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/>

<https://www.youtube.com/watch?v=XKV-WA5RpD0>

Cheers


Tags: confluence-server

server
I get an error when uploading a video on confluence but the error message has no body.
Asked by Kelly Villalobos:

When uploading a video to confluence I get an error notification with just an exclamation mark and an X to close it. No body text and no information about what the problem was. Is this a bug with the application? It would be nice to know why my upload didn't go through.


Answers:
author: Mehmet ?irin Usanmaz
body: Hi Kelly,

How much the size of the video you want to upload? Default size 100MB for Confluence.

[Configuring attachment size](https://confluence.atlassian.com/confcloud/configuring-attachment-size-724765525.html)

Thanks,  
Mehmet Sirin

comments: author: Kelly Villalobos
body: I figured it out but I think it would help if the error notification mentioned it. All I got was a popup that had an exclamation mark and an x on it. No information at all.
Confluence Hogs Memory then Freezes
Asked by Michael Wiesendanger:

I'm trying to setup confluence within a docker container.

The whole setup can be looked up here: <https://github.com/RagedUnicorn/docker-confluence>

Essentialy there are two containers one for the database and one for confluence itself. I'm also using a very similar setup for jira-software which you can find here:

<https://github.com/RagedUnicorn/docker-jira-software>

While Jira works without a problem I was so far unable to get confluence running in a proper way. The behavior with confluence is always the same. I can get confluence up and running without a problem but after a really short time and a couple page refreshes confluence completely hangs up and is no longer responsive. Im using docker on a windows system and I can see in a short timeframe how my memory goes up.

![memory_hog.png](/t5/image/serverpage/image-id/49381i6C876A043DE0B71C/image-size/large?v=v2&px=999 "memory_hog.png")

As soon as this happens confluence is no longer responsive in the browser and I can see stuck thread exceptions showing up in the log.

[confluence_log](https://gist.github.com/RagedUnicorn/95151161f0cd902f159b4ae924328821)

I'm using the following software versions:

Confluence 6.15.1

Java JRE OpenJdk 8.201.08-r0

Alpine Linux 3.9.2

Postgresql 11.1-r0

Docker Desktop 2.0.0.3

I also tried the same setup on an AWS EC2 machine as well and got the same behavior. I also tried this almost half a year ago with a much older confluence version and ran into the same problem.

Does anybody have an idea what could cause this? Or how I could debug this further?

Regards,

Michael


Answers:
author: Aileen Tan
body: Has the issue resolved? encountered similar issue with confluence and bitbucket docker start up . kindly advise
we have a page where users can fill in an online form. The form will not open on iphone
Asked by Elizabeth Kitlinger:

we have a page where users can fill in an online form. The form will not open on iphone. it works on Android


Answers:
author: Diego
body: Hello there!

Elizabeth, can I ask some details about your environment?
> 1. Are you using the Confluence App in both devices (iOS and Android)?
> 2. Are you accessing Confluence via the Mobile browser in iOS or Android?
> 3. How was the form created?
> 4. Has this worked at some point in iOS too?
> 5. Are you able to open the form in Destkop (Windows or macOS)?

Looking forward to your reply!


Tags: cloud

confluence-cloud
Eval license for Offline install located in air-gapped lab environment
Asked by billc.murphy@rsa.com:

Hello,

Is it possible to get an eval license to set up Confluence using an external DB as opposed to the built in DB?

We would like to get started with a production build while we are waiting for our vendor quote to come back.

I would prefer to not have to then migrate a DB that has 30 days of configuration and changes.

Thanks,  
-Bill


Answers:
author: Mikael Sandberg
body: Hi Bill,

Welcome to the Atlassian Community.

Yes, it is possible to use an external db with the eval key, during the install select to do the production installation instead.

comments: author: billc.murphy@rsa.com
body: Hi Mikael,

Thank you very much for the feedback!

Because we are deploying in a segregated network environment (no network/internet connection in or out) how would I request an eval license?

During install it looks like you need to connect to the internet from the machine the software is being installed on. Unfortunately that will not be an option for us for eval or production licensing.

Thanks,

-Bill


author: Bill Bailey
body: You should be able to get your eval license from your Atlassian account. I think you can request the license there as well. You can also get dev licenses there too


Tags: confluence-server

server
How to find user who removed/changed the restricted permissions to a page in Confluence?
Asked by Lakshman:

Hi team,

We want to find out the users who changed/modified/removed the page restrictions in space? Can you please help?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

Currently, there is no option to track the modifications on page restrictions in Confluence.

Please have a look and vote for the feature request at: <https://jira.atlassian.com/browse/CONFSERVER-19721>

Best

JP


Tags: confluence-server

server
How to find out the users who set/modified the permissions to space in Confluence?
Asked by Lakshman:

How to find out the users who set/modified the permissions to space in Confluence?


Answers:
author: Diego
body: Hello there!

You should be able to check this information under the Audit Log:

**[Audit Log](https://confluence.atlassian.com/doc/audit-log-829076528.html)**

To reach the audit log, you need to:
> 1. Click the **Cog Icon** at the top right corner
> 2. Click **General Configuration**
> 3. Search for **Audit Log** in the left hand side list
> 4. Look for the **Event Type** described as **Permissions**

Under the Audit Log you will find details on who changed what and when in Space Permissions. You will also be able to see who was affected by the change!

Looking forward to your reply!

comments: author: Pablo Castillo
body: Do you know how to see who downgraded a user from Trusted to Basic user?


Tags: confluence-server

server
how to check permissions logs information via SQL queries
Asked by Lakshman:

how to check permissions logs information via SQL queries?


Answers:
author: Mehmet ?irin Usanmaz
body: Hi Lakshman,

Have a look at this document

<https://confluence.atlassian.com/confkb/how-to-check-permissions-for-a-space-via-sql-queries-717062216.html>

Thanks,  
Mehmet Sirin
Confluence xml import failed
Asked by Nikola_Malesic:

I am trying to restore a Confluence space from one instance to another.

Both Confluence server versions are the same (6.14.2), using PostgreSQL. After a few successful imports (smaller spaces, up to 3-4GB), the biggest one (8GB) produced an error:

Import failed. Check your server logs for more information. com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Error while importing backup: org.owasp.validator.html.ScanException: java.util.EmptyStackException

Does anyone know how to fix this?

Thanks


Answers:
author: Andre Neves
body: I'm facing the same issue but on an XML backup/restore from 6.13.6 to 6.13.6. I couldn't find any article which suggests a solution for this.

In my particular case, the error occurred on a page for which the only thing that is there is 1 attachment and 3 labels. A very simple page.

We are still investigating.


author: Diego
body: Hello there Nikola!

Well, this problem usually means that Confluence is having problems to restore your backup. This can be caused by an XML file that is big and your connection ends up being the problem.

But can also be caused by a problematic Space or Page in your original XML file.

With this in mind, we can start by removing your network from the equation here. To do so, you will need to:
> 1. Reach `/opt/confluence-home/`homefolder/restore
> 2. Upload your XML file here
> 3. Go to Confluence
> 4. Go into Cog Icon \> General Configuration \> Backup \& Restore
> 5. Under 'Restore a backup from the Confluence Home Directory' select your file
> 6. Proceed with the restore
> 7. Check if the restore finishes

Further, you could check if your logs under \<confluence-home\>/**l**ogs/atlassian-confluence.log. There you should be able to check further information on what is causing the issue.

You will most likely be searching for a PageID, something like this:
> 2018-03-12 22:28:27,456 ERROR \[Long running task: Importing data\] \[confluence.importexport.xmlimport.DefaultImportProcessor\] persist Error while saving object: Imported\[com.atlassian.confluence.core.BodyContent\] \[Id\[id\]=50122201, Property\[body\]=\<ac:plain-text-body\>\<!\[CDATA\[{report-table} {content-reporter:types=page}{content-reporter} {report-column:title=Page}{report-info:title\\\|link=true}{report-column} {report-column:title=Total Views}{report-info:viewtracker:totalviews}{report-column} {report-column:title=Total Users}{report-info:viewtracker:totalusers}{report-column} {report-column:title=Users List}{report-info:viewtracker:allusers\\\|render=wiki}{report-column} {report-table}\]\] \>\</ac:plain-text-body\>, Property\[content\]=com.atlassian.confluence.pages.Page\[Id\[id\]=50122201\], Property\[bodyType\]=2\]

If you end up identifying a page there, you should be able to recreate the XML export without including the problematic page!

Now, can I ask you some questions?
> 1. Does the restore at least start?
> 2. How much progress is there before things get stuck?

Looking forward your reply Nikola!


Tags: confluence-server

server
Default Worksheet not working in the Google Spreadsheet macro.
Asked by Victoria Reggiardo:

I can't make Google Spreadsheet macro to render the Sheet I define in the "Default Worksheet" parameter. I always get the first sheet in the spreadsheet. Is there any specifics on how to call the Worksheet? I'm using the name of the sheet in plain human natural language. Thanks!


Answers:
author: Chris
body: This defect still appears outstanding as of May 2021.

No values in the 'Default Worksheet' field seems to return any results when entered. I've tried the plain english sheet name as well as the 'gid' value from the URL.


Tags: confluence-server

server
How to add multiple Tabs in page and Which macro I have select? I am using confluence 6.6
Asked by Nagaraj TS:

Please give me more details


Answers:
author: Jared Brenner
body: Hi Nagaraj,

Adaptavist's paid [Content Formatting for Confluence](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?hosting=server&tab=overview) app has a Tabs Container macro that I often use. You may want to look into it.

Good luck!
Confluence server create Bearer token
Asked by Xavier:

Dear all,

sorry for my request, but I'm not familiar with authorization token.

For a request, I have to provide a bearer token that should use to a public web site which will link to a conluence page in our network.

I try to go to <https://id.atlassian.com/manage/api-tokens> to generate a token, but it not working.  
Moreover, I go to Settings / View OAuth Access Tokens to my profile, but I'm not allow / able to create new token.

How I can create / generate a token which should give access to the confluence page ?  

Regards,


Answers:
author: JP _AC Bielefeld Leader_
body: Hi,

id.atlassian.com is only for Atlassian cloud services. It won't work with server.

Best

JP

comments: author: Xavier
body: Hello JP.

Thanks, this is what I thought, but how I can use / create API token to use with Server (if it's possible) ?

Regards


Tags: confluence-server

server
how to import docx document with multi level numbering
Asked by Peter Ivan:

I have docx document with multilevel numbering. I want to import it to confluence with same numbering and structure.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: Probably the best formatting you are going to get will come from highlighting all text in the docx, doing a "select all" then "copy" and paste in to the Confluence editor. Confluence doesn't have all the formatting capability of Word, so it may not be able to display all the formatting or display it exactly the same way you have it in the docx.
How to get Contributor Metrics from the All Updates list?
Asked by Roovy Shapiro:

I'd like to have data showcasing who's doing the most contributions in confluence for the past month. The all updates page shows each user's contributions whether page updates or page creations. Is there a way to get this as a metric of who's doing the most contributions in a specified time frame?

Url of the all updates page:

[https://mycompany.atlassian.net/wiki/discover/all-updates](https://wheelhouseit.atlassian.net/wiki/discover/all-updates)

Screenshot:

[https://i.imgur.com/WMZZW9m.png![WMZZW9m.png](/t5/image/serverpage/image-id/49353i6C24E282E8E8A58B/image-size/large?v=v2&px=999 "WMZZW9m.png")](https://i.imgur.com/WMZZW9m.png)


Answers:
author: Shannon S
body: Hello Roovy,

Happy to help!

Have you had a look at the Contributors macros?

* [Contributors Macro](https://confluence.atlassian.com/confcloud/contributors-macro-724765182.html)
* [Contributors Summary Macro](https://confluence.atlassian.com/confcloud/contributors-summary-macro-724765185.html)

I think these could help you accomplish what you require. Have a look there and let me know what you think and if you have any questions about it.

Regards,

Shannon

comments: author: Roovy Shapiro
body: Hi Shannon,

This is a great resource, thank you! The [@Global](/t5/user/viewprofilepage/user-id/1148504) is what I was looking for.

Is there a way to display this information in a specified time frame? Instead of total global contributions - just the contributions from the past 30 days for example?

That would solve my next problem, but if that's not possible is there a way to exclude specific users? This shows a lot of updates from "Former Users."

Is there a way to access this data via API? We could then customize it ourselves.

Thank you very much for all your help!


author: Shannon S
body: Roovy,

Unfortunately I don't see a way to exclude specific users or to set a timeframe. I see that setting a timeframe was created as a feature request in the past for the Contributors Summary Macro, but it was closed since then.

I would recommend raising those feature requests at our [jira.atlassian.com](https://jira.atlassian.com/secure/Dashboard.jspa). You can find the current Contributors Macro feature requests for Cloud below:

* [Contributors Macro Cloud Feature Requests](https://jira.atlassian.com/issues/?jql=project%20%3D%20CONFCLOUD%20AND%20issuetype%20%3D%20Suggestion%20AND%20text%20~%20%22contributors%20macro%22)

Let me know if you have any trouble with that and I can lend a hand.

As for the Cloud API, I'm not personally familiar with it, but it may be possible for you to obtain the details you need that way. I'm just not sure what call that would be, but you can have a look in our [Confluence Cloud REST API Documentation](https://developer.atlassian.com/cloud/confluence/rest/). If you find what you're looking for, please feel free to share here in case other users were looking for the same.

Regards,

Shannon


Tags: cloud

confluence-cloud
prevent multiple edit at the same time in confluence using macro
Asked by Helen Ahlberg:

Can I in some way prevent multiple edit at the same time in confluence using macro?

My users want to make sure that editing documents in Confluence only are possible one at the time - prevent different versions that are not compatible

ex)

The purpose of the macro is to allow a group to store and work with specfication documents in Confluence. The current environment allowes multiple actors to download and work on the same document at the same time, this is not good.

In detail:  
A macro that, when used on a page, can create a sign on the page that changes depending on if the document on the page is checked out or checked in and, if the docuemnt is checked out, does not allow other users to check out the document. It would also be benificial to see who has checked out that document.


Answers:
author: JP _AC Bielefeld Leader_
body: For editing Confluence pages you could switch off (or let the admin do it) collaborative editing.

<https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html>

For attachments / files / documents attached to a page, you can use an app from the marketplace:

[https://marketplace.atlassian.com/apps/36199/cenote-lockpoint-attachment-checkout?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/36199/cenote-lockpoint-attachment-checkout?hosting=server&tab=overview)

We use it, works perfectly...

Best

JP

comments: author: Helen Ahlberg
body: Thanks - I will take this to my admingroup for discussion

Best

Helen


author: Dave Bosman [Realdolmen]
body: Hi [@Helen Ahlberg](/t5/user/viewprofilepage/user-id/1135748)

Are you talking about attachments or are you talking about a page?

What version of confluence are you using?

Regards

Dave

comments: author: Helen Ahlberg
body: Confluence 5.10.4

We are talking about attachments / files / documents attached to a page

Regards

Helen
Confluence Setup Failed during finishsetup
Asked by Aditya Somayajula:

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](http://localhost:8090/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://localhost:8090/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](http://localhost:8090/)

### Cause {#toc-hId-1055962215}

com.atlassian.config.setup.SetupException: Tried to finish setup but had not run through the whole wizard? Current step: finishsetup  
at com.atlassian.confluence.setup.DefaultSetupPersister.finishSetup(DefaultSetupPersister.java:179)

#### Stack Trace:\[hide\] {#toc-hId-1746523689}

```
com.atlassian.config.setup.SetupException: Tried to finish setup but had not run through the whole wizard? Current step: finishsetup	at com.atlassian.confluence.setup.DefaultSetupPersister.finishSetup(DefaultSetupPersister.java:179)	at com.atlassian.confluence.setup.actions.FinishSetupAction.execute(FinishSetupAction.java:82)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.atlassian.confluence.core.ConfluenceWorkflowInterceptor.intercept(ConfluenceWorkflowInterceptor.java:33)	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)	at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)
```


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Aditya Somayajula](/t5/user/viewprofilepage/user-id/2912252)

There is a similar topic and solution about this that you can find here.

<https://community.atlassian.com/t5/Confluence-questions/New-install-crashes/qaq-p/820295>

Best regards

Dave