Watch notifications for unlicensed users Confluence.
Asked by Alex:

Hello everyone!

I wanted to make a "release notes" page in ?onfluence, but faced the problem of sending notifications. As an inspiration and example, I would like to do both on this page: <https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html>

![Screenshot 2021-08-26 at 19.22.59.png](/t5/image/serverpage/image-id/157699iA62CB93C0CD40AF8/image-size/large?v=v2&px=999 "Screenshot 2021-08-26 at 19.22.59.png")

The built-in "watch" function sends notifications only to users with an active license. In this case, we can give access to an unlicensed user in Confluence(add to permission group), including anonymous.

Question: is it possible to somehow solve a similar issue of sending emails to users? We are not against paid solutions, but $ 3.70 per month for each client looks like a lot, for a newsletter subscription :)

Another variation is using third-party services for mailing, but I would like to stay in the atlassian ecosystem.

(Statuspage, as I understand it, is also not suitable for this.)

Thanks!


Answers:
author: Anand Inamdar_Amoeboids
body: Hi [@Alex](/t5/user/viewprofilepage/user-id/599668)

If you are open for a plugin, you may want to give Automated release notes a try. There is [free](https://marketplace.atlassian.com/apps/1223567/) as well as [paid](https://marketplace.atlassian.com/apps/1215431/automated-release-notes-for-jira?hosting=cloud&tab=overview) version on Jira cloud. This app can solve your use case in following ways:

* It offers the functionality of a stand alone release page. e.g. check [this](https://amoeboids.release.page/arn-dc) \& [this](https://amoeboids.release.page/arn-cloud)
  * Ability to 'Subscribe' to these release page updates is about to go live in the next 3-4 weeks
  * You can also embed these release notes as widgets directly in your SaaS app
* You can publish your release notes directly to Confluence from Jira. e.g. check [this](https://amoeboids.atlassian.net/wiki/spaces/ARN/pages/1571815490/Release+Log) \& [this](https://amoeboids.atlassian.net/wiki/spaces/ARN/pages/3018719238/Cloud+app+-+Running+release+notes)
  * As far as sending an email when such a release notes page in Confluence updates is concerned, you can achieve that via ARN's automated actions. Here's how it will look like
    * Add new/update existing Confluence page for release notes with ARN
    * Send an email notification to pre-configured users when new Confluence page is created/updated via ARN (notification can include link to the Confluence page along with the releases notes - cly customisable)

If you need further help, we are happy to do a [quick product demo](https://amoeboids.com/arn/demo).

Disclaimer: I am the product owner of ARN app.

Best,  
Anand

comments: author: Alex
body: Hi [@Anand Inamdar_Amoeboids](/t5/user/viewprofilepage/user-id/357702)

Yes, a premium Confluence subscription is also a solution for release notes, but the problem with notifications remains.

I will look at ARN when the subscription functionality is published. ? It might be easier than setting up an integration with a third-party mailing list service(mailchimp as example).

Thanks a lot.


Tags: cloud

confluence-cloud

statuspage