youngmon/atlassian-qna huggingface dataset:
If you were going to post a position for JIRA project admin, what would you call it?
Asked by Dina Barnese:

We are looking at bringing on a part-time person to adminster our projects within JIRA and Confluence. I am the PM and would work with this person to configure projects to meet the needs of various projects and teams.

I am not sure what to call the job title - Business analyst? Process analyst?

If you do this half-time or more, what is your job title?

Thanks!


Answers:
author: Colin Goudie
body: I often see similar positions posted in this LinkedIn group which may give you some idea of what others post as - <http://www.linkedin.com/groups/JIRA-ADMINS-4038966?goback=%2Egmp_4038966>

comments: author: Dina Barnese
body: I should have mentioned that we are somewhat limited in the job titles we can use at the university. The titles have to fall within those that are already approved for use. I can put specific duties related to JIRA administrator in the job description, but the title has to be more generic. This position will be less server admin (we have a top-level JIRA administrator who manages the server, plugins, upgrades, etc); rather this person will be responsible for building projects, workflows, schemas, etc.

I'll check out the LinkedIn group, thanks!


author: Venu Madhav
body: Hi Dina,

I have good experience to JIRA and confluence tools.

I am intrested to this position, let me if this position is still available.

Cheers

Venu Madhav

7799604141


author: Colin Goudie
body: Pretty boring but I often see it as 'JIRA Project Administrator' or 'JIRA Administrator'

comments: author: Ellen Feaheny [AppFusions]
body: Awesome answer! :)


Tags: administration
Copying space structure
Asked by ReliableITConsulting:

I have a complex structure I want to have in many of my Confluence spaces:

<http://screencast.com/t/YfJ84I4QG>

How to copy all this from one space to another?

I'm using on demand Confluence, not the hosted version.


Answers:
author: AndrewA
body: If the spaces to be copied to do not exist yet and this will be a template thn the copy space plugin could be used to accomplish this.

[Copy Space Plugin](Copy%20Space%20Plugin)

comments: author: ReliableITConsulting
body: Thanks I'll try this out and give you feedback. Sorry I'm bit crowded with higher priority tasks. I've forgot to mention that I'm using ondemand confluence. Some plugins are not available for on demand. I'll have to explore this but thanks for the lead.


author: ReliableITConsulting
body: Unfortunately this is avaliable for hosted version only. We are using onDemand.


author: LucasA
body: Hi Nebojsha,

I believe that you can make use of Confluence WebDAV Plugin: <https://marketplace.atlassian.com/plugins/confluence.extra.webdav> , copying the structure and pasting it into your desired locations.

Lucas Lima

Atlassian Support

comments: author: ReliableITConsulting
body: I've forgot to mention that I'm using ondemand confluence. Some plugins are not available for on demand. I'll have to explore this but thanks for the lead.


author: ReliableITConsulting
body: Unfortunately this is avaliable for hosted version only. We are using onDemand.


Tags: cloud

confluence-cloud
Upgrading from Confluence - Error
Asked by Michely Balbino:

After performing in the test environment, the upgrading from Confluence to the new version(5.1.3), the error occurs in the attached image:

![](https://mail-attachment.googleusercontent.com/attachment/u/0/?ui=2&ik=95507eab03&view=att&th=13f34bd49d125fcc&attid=0.1&disp=inline&realattid=f_hhthq5q40&safe=1&zw&saduie=AG9B_P9sCAW8QzuuU6j9rP0Q9tqw&sadet=1370979415999&sads=kjgFNtIAMZjdrUtGavaFpexbw1Y&sadssc=1)


Answers:
author: Michely Balbino
body: <https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-frc3/988640_4935445945936_248048114_n.jpg>

comments: author: Justin McCamish
body: Unfortunately that link (in a new window in Firefox v22) doesn't result in any image displaying.


author: Michely Balbino
body: <https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-frc3/988640_4935445945936_248048114_n.jpg>

comments: author: Justin McCamish
body: Unfortunately that link (in a new window in Firefox v22) doesn't result in any image displaying.


author: Michely Balbino
body: THIS IMAGE ABOVE!

comments: author: twong_atlassian
body: I'm afraid that the image does not show up in my browser. I'd love to help, but I'm lacking information.

Perhaps you could attach the confluence-home/logs/atlassian-confluence.log?


author: twong_atlassian
body: Looks like the image didn't get attached.


Tags: confluence-administration
Confluence category label markup
Asked by Matthew E. Merkelson:

I'm converting MoinMoin to Confluence. What is the raw markup syntax for Confluence global labels?


Answers:
author: Matthew E. Merkelson
body: Does anyone know the underlying (possibly older) Confluence syntax for global labels? I've had success converting troubled MoinMoin to Confluence, but I can't find documentation of the raw code for labels.


author: Matthew E. Merkelson
body: Again, I have MoinMoin syntax for their Category tags.

In general, I've found the easiest way of converting problematic parts of MoinMoin to older Confluence. I'm looking for Confluence's old global labels syntax.


author: Matthew E. Merkelson
body: I ask because I've had success putting old confluence markup on pages.
Search spaces by space ID - how to?
Asked by Rumceisz:

Hi All,

we have a Confluence with over 300 spaces. When users submit requests they add the space ID in most of the cases. The problem is that we are not able to search spaces by space ID but only the space name. Hence many space admins use to change their current space name it's very cumbersome to find the space at each request.

Do you know some solution in order to find spaces by their space key?

Thanks in advance,

Rumi


Answers:
author: J. Caldwell
body: Two ways...if they give you the site key just edit a formed URL:

http://$confluenceURL/display/$sitekey (e.g. <http://confluence.foo.com/display/FOOBAR>)

If you need to actually map and understand more, and you have DB access, I find that a DB query is most useful.

select SPACEID, SPACENAME, SPACEKEY

from SPACES

where SPACESTATUS = 'CURRENT'


author: twong_atlassian
body: Interesting. Spaceid or spacekey? The actual spaceid of a space isn't very commonly used in Confluence; there aren't many ways to actually get at it.

<br />

You might have a sql macro dump "select spaceid, spacekey, spacename from spaces;" from the Confluence db if you really need to get at it.

If they are giving space key, you can sub into a url like: <http://localhost:8080/spaces/editspace.action?key=SPACEKEY>


Tags: confluence-administration
Search for a Page's Creator OR for Pages with No Content
Asked by Mick Davidson:

Star Date: Sunny Afternoon 0.1

Chaps,

I want to do the following:

1. find all the pages created by a certain user
2. find all pages that have either no content or less than, say, 20 words

I've had a look in the user docs and here and can't find anything that gives me what I'm looking for.

Do *you* have the answer to my questions? If so, please respond by entering your answer below.

Thanks in advance.


Answers:
author: CharlesH
body: The Reporting plugin from ServiceRocket (nee CustomWare) is capable of doing the analysis you've requested.

This recipe would be a good start point for #2: <http://docs.servicerocket.com/display/REPORT/Listing+Contents+with+Specific+Text+or+Macro>

If you already have this plugin, let us know and I can offer you some more tips.

comments: author: Mick Davidson
body: Charles,

No we don't, but I'll investigate it.

Cheers.


author: AndrewA
body: Assuming we are using a later version, the following SQL will work for creator. Depending on the DB type it may need to be altered (I am using MySQL).

```
SELECT * FROM content WHERE CREATOR='username' AND PREVVER IS NULL AND CONTENTTYPE='PAGE';
```

And then this should bring back smaller pages that have less then 50 characters but can be adjusted of course. And again, may need to be adjusted depenind on the DB in use.

```
SELECT C.TITLE, C.CONTENTID FROM BODYCONTENT B, content C WHERE C.PREVVER IS NULL AND C.CONTENTTYPE='PAGE' AND length(B.BODY)&lt;50;
```

comments: author: Mick Davidson
body: Andrew, thanks, I'll investigate that and see what the IT team can do.

Cheers.


Tags: content

page

reporter

search
How to correctly restart a Confluence Cluster
Asked by Tino Winkler _Communardo_:

Hi everyone.

I'm wondering about the correct way to restart a Confluence cluster (like after hardware failure or maintenance).

Do I have to start the cluster node by node or can I restart every node at the same time. I would like to use the the latter strategy for ease of configuration (automated restarts and the like) but I'm a bit worried that I might end up with Cluster panic or inconsistent cluster nodes.


Answers:
author: hsuhailah
body: You have to start the cluster node by node instead of the simultaneous restart otherwise your instance will experience cluster panic and `clustersafety` table will end up having more than one record.

comments: author: Tino Winkler _Communardo_
body: Hi Hanis,

so it's as I feared. However, thank you for the quick response :)


Tags: confluence-administration

data-center
My Gadget is blank as soon as I add the config parameter to my content, why is that?
Asked by Maja Stach:

Alright, so I'm trying to develop a gadget that can use a filter to display a certain information.

I am able to write a simple plugin and make a static view with it(wohoo) , but I'm stuck at the Config screen. Everytime I try to add a UserPref and add the config parameter the gadget becomes blank.   
I even followed some tutorials(many, all I could find in fact) and it didn't work a single time, not even something simple as the refresh configuration seems to work.

Does anyone have an explanation?

Thanks in advance. =)


Answers:
author: yvuille
body: Do you have any JS error?

And have you all \<Required\> fiels in your gadget.xml? See <https://confluence.atlassian.com/display/GADGETS010/Creating+a+Gadget+JavaScript+Object#CreatingaGadgetJavaScriptObject-ConfigurationForm>


author: Jobin Kuruvilla [Adaptavist]
body: Maybe you can add your code snippet here? ;)


Tags: app

gadget

jira-app-development
Confluence Google Chrome issue: scrollbar of editing zone minimized
Asked by Maxime Bernard:

Hi Everyone,

I have an issue with the scrollbar in Google Chrome when editing a page, the scrollbar is minimized. The scrollbar is minimized to use 20% of the page's height... I have been trying lots of things to set it back to 100% size but it wont work. (Ctrl+/-, looking to confluence keyboard shortcuts). Thanks for your help.

You can see my issue on the following screenshot :![](http://img713.imageshack.us/img713/5894/capturexng.png)

Thanks in advance,


Answers:
author: Christian Czaia _Decadis AG_
body: Hey,

you should check the forum first :-) There have been plenty of similar questions:

[https://answers.atlassian.com/questions/152787/confluence-edit-page-in-chrome-27-look-bad](/questions/152787/confluence-edit-page-in-chrome-27-look-bad)

There has been an issue:

<https://jira.atlassian.com/browse/CONF-28415>

and a patch...

Cheers Christian

comments: author: Christian Czaia _Decadis AG_
body: BTW, posting the question twice doesn't make it better ;-) I'll close the older one.

[https://answers.atlassian.com/questions/178832/google-chrome-scrollbar-minimized](/questions/178832/google-chrome-scrollbar-minimized)

Cheers Christian


author: Christian Czaia _Decadis AG_
body: No problem. To be honest, I don't use the quick search I search Answers via Google ;-)


author: Maxime Bernard
body: Thank you, I will try this.

My mistake, I did not intend to post it twice and I used the quick search tool but I didn't get this results.


author: Maxime Bernard
body: Hi,

I solved the problem by using Firefox. Anyway, I am not sure about the solution proposed. Obviously only the administrator can fix this although this trouble is local and not global to users in the company.
Is it possible to see a version of a page exported to PDF?
Asked by Du?an Juh?s:

I create a new version of a page in Confluence. I would like to provide a version information when exporting this page to PDF. Is it possible? How?


Answers:
author: Mick Davidson
body: Du?an,

When you create a PDF from a page, the file name automatically includes the date and time the PDF was created. Is this enough for your needs?

You could always manually add V1, V2 etc to the end of it if you're creating more than one version of the same page.

Cheers.

comments: author: Du?an Juh?s
body: Hi Mick,

It sounds like a workaround which might be used if nothing else is available.

I would rather see something like {version} to be added to PDF metainfo or header.

Anyway, thank you for your effort.


author: Ondrej Kovacik
body: You can use Page info macro/plugin <http://www.adaptavist.com/w/Plugins/free/page-information-tools/> to show version anywhere on page.

comments: author: Du?an Juh?s
body: Thank you Ondrej.

Seems promissing. It isn't included among standard package provided by Atlassian so I need to check it on every Confluence upgrade.

As a workaround another macro called "Change History" might be used.


author: hsuhailah
body: Perhaps you can customize the page PDF export to cater to your needs. You can check out the following documentations for reference:

* <https://confluence.atlassian.com/display/DOC/Advanced+PDF+Export+Customisations#AdvancedPDFExportCustomisations-headerfooter>
* <https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF>


author: hsuhailah
body: That is not possible through the UI and we have the improvement request tracked here: <https://jira.atlassian.com/browse/CONF-20836> for your reference. Do cast your vote to increase its priority for implementation.
How to change an old version comment of a Confluence page?
Asked by Du?an Juh?s:

Is it possible to change a comment related to an old version of a Confluence page? How?


Answers:
author: hsuhailah
body: I'm afraid there's no way to edit the recorded change comment. Such change is not allowed through the UI.

comments: author: Du?an Juh?s
body: Ok.

Is it possible to do it via command line interface?


author: Christopher Yeleighton
body: Please vote for CONFSERVER--52704.


author: Du?an Juh?s
body: Recorded change comment.


author: hsuhailah
body: I don't think page version records user comment in the page. Were you referring to [comment on pages](https://confluence.atlassian.com/display/DOC/Commenting+on+pages+and+blog+posts) or the [recorded change comment](https://confluence.atlassian.com/display/DOC/Recording+Change+Comments)?
Severe exception after upgrading to confluence 5.1.3
Asked by Moinul Rony:

Recently we have upgraded to confluence development to latest 5.1.3.  

After a day or two the server started throwing "SEVERE: Exception Processing ErrorPage\[errorCode=500, location=/500page.jsp\]" while I tried restarting confluence, checking the memory usage the solution was to remove the plugin cache directories.  

But soon after that the login page came up as garbled and it started throwing "  
confluence java.net.SocketException: Too many open files"  

which seems to have resolved after I changed the max open file from 1024 to 4096.  

My question is what can assure me that this won't be happening when we upgrade Production confluence. And what was the real reason in the first place for the above mentioned errors.  

Moinul Rony


Answers:
author: Daniel Borcherding
body: Moinul,

The assurace we can give in this case are limited. Idealy you have mocked up a test upgrade in an environment that mirrors production as closely as possible. We won't know if you will need to flush your plugin cache in your production upgrade, but it is likely the case.

It is also highly likely that you will need to change the ulimit on production as well.

If you want a better gaurentee of how your upgrade will go in production, perform the mock upgrade again. Clone production over to a new test environment and try the upgrade again, this time performing your mitigations first. If everything goes off without a hitch you can be reasonably certain that your production upgrade will follow suit.


Tags: confluence-administration

upgrade
Confluence adding USER DIRECTORY of Jira Server
Asked by KP11:

If the USER DIRECTORY of JIRA is added to Confluence, does Confluence automatically update the imported JIRA groups/users when a new user/group is added later on? Is it recognized immediately or do we have to import users/groups again?


Answers:
author: Ellen Feaheny [AppFusions]
body: Hi @KP11

Yes - if the user directory is a local JIRA user directory, it will synch with Confluence automagically (if [integrated](https://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management#ConnectingtoCrowdorJIRAforUserManagement-jira)) -

How quick new users or groups are recognized is based on the [Synchronization interval](https://confluence.atlassian.com/display/JIRA/Synchronising+Data+from+External+Directories#SynchronisingDatafromExternalDirectories-ConfiguringtheSynchronisationInterval) set on the JIRA directory configuration screen, by default.

Or you can [manually force a synchronization (JIRA User Directories screen, click Synchronize)](https://confluence.atlassian.com/display/JIRA/Synchronising+Data+from+External+Directories#SynchronisingDatafromExternalDirectories-ManuallySynchronisingtheCache) which will allow you to see the change immediately.

No you should not have to import anything.

BTW - when using Crowd, the directory cache synchronization works the same (and manual synch is on whatever app Crowd is serving up directories to).

Hope this helps.

Ellen

comments: author: KP11
body: Thanks. Do you know specifically what password need to be use dot add the JIRA user directory for the application name with URL? We tried the Jira admin and server admin userids and it failed connection


author: Ellen Feaheny [AppFusions]
body: Sys admin I think.

Did you try the username you set up when first adding the app in JIRA as a client?


author: KP11
body: We had to create a new one. Thanks


Tags: user-directory
Confluence: Mobile Support & Google Document Integration
Asked by Cory Capoccia:

Hello,

We are using Confluence, but have 2 questions:

* When will either 1) a confluence mobile app be released or 2) the native html web browser version be fixed to allow for full rich editing of pages and content. I can access a page's editor now, but when I try to type in bulleted lists, the editor freezes on iOS.
* When will Google Docs be intergrated into the Atlassian hosted OnDemand version of confluence? We use Google docs extensively within our organization still and the lack of ability to seamlessly embed these within confluence pages and content is significantly reducing our ability to utilize the platform.


Answers:
author: Ellen Feaheny [AppFusions]
body: Hi Cory

AppFusions' Google Drive (Docs) in Confluence is one of our most popular Atlassian integrations -

<http://www.appfusions.com/display/GDOCSC/Home>

Here's a video: <http://www.youtube.com/watch?v=rZXWoHHIEqw>

We have many customers and multi-year renewals. Just works - not much support once integrated.

However this is for the "download" Confluence.

If this was important enough to you, we could help you move to a "like"-OnDemand hosting, which is also 24x7 hosting, Atlassian-skilled on backend, and includes initial setup, migration of all your data, upgrades, and ongoing admin support.

To hear more about this - or for an eval license, email us at [info@appfusions.com](mailto:info@appfusions.com).

Happy to help!

Best,

Ellen

\~\~

Ellen Feaheny \| CEO

[ellen@appfusions.com](mailto:ellen@appfusions.com) \| ellenfeaheny (skype) \| 831.247.9417 (cell) \| 888.516.2890 (toll free or fax)

***AppFusions** ... Connecting the enterprise.*   
1072 Folsom Street  
San Francisco, CA 94103[http://www.appfusions.com](http://www.appfusions.com/)

comments: author: Cory Capoccia
body: Hi Ellen,

Thanks for the note. I believe that your proposal would significantly increase our cost as the licensing for the "download" Confluence is significantly higher than the "On Demand" cost. Unless your suggestion somehow offers comparable pricing...?

Thanks,

Cory


Tags: cloud

confluence-cloud

google

google-apps

mobile
Confluence at signs out of control
Asked by bmamlin:

We're running Confluence 5.1.3 and JIRA 6.0.1. While we've enjoyed the ability to reference users and see them with the at sign "@username" format in our pages, they've recently gotten out of control and have started appearing in front of JIRA tickets and then growing in number. For example, here's a snippet from one of our pages:

![](http://snag.gy/q0EQ5.jpg)

In the editor, it looks okay:

![](http://snag.gy/9EeD9.jpg)

and during preview it looks okay:

![](http://snag.gy/jwzdO.jpg)

But, once the page is saved, the end result is full of recursive at signs... and they appear to be getting worse (more of them) over time. We're drowning in at signs. Is anybody else seeing this problem? I've tried Googling for an existing Confluence ticket, but haven't found one yet (maybe I haven't found the right keywords yet). I can file a support ticket, but thought I'd check here first.

Any thoughts/suggestions? Or should I just file a ticket for this?

-Burke

Confluence 5.1.3 (Gliffy, Balsamiq, Team Calendars + standard plugins)  
JIRA 6.0.1


Answers:
author: burke@ampath.or.ke
body: Safe mode didn't help. I submitted a support ticket. Thanks.


author: Chung Park Chan
body: Hello Burke,

Can you try Enable Safe Mode and see if the same problem occurs? This is to eliminate the possibility of a plugin's interference. If that fails, I would recommend you to file a ticket for it.

Thanks


Tags: confluence-administration
Jira enhancer plugin license
Asked by Shankar R:

We need a clarification. If we buy license for a version of Jira Enhancer plug-in, will it be a one time cost   
or do we need to pay annually for the plug-in to work with out any issues. Please assume that we don't migrate   
to new versions of Jira and plug-in.


Answers:
author: Daniel Borcherding
body: Hello Shankar,

This is a third party plugin and as such quesitons like these are likely best directed at the developers of the plugin. Below you will find a link to our marketplace page for this plugin.

<https://marketplace.atlassian.com/plugins/plugin.jep/version/601/support>

I would drop a line to tuncay.senturk@gmail.com to get an offical answer. Please let us know what you find out.


author: Daniel Borcherding
body: Hello Shankar,

This is a third party plugin and as such quesitons like these are likely best directed at the developers of the plugin. Below you will find a link to our marketplace page for this plugin.

<https://marketplace.atlassian.com/plugins/plugin.jep/version/601/support>

I would drop a line to tuncay.senturk@gmail.com to get an offical answer. Please let us know what you find out.