youngmon/atlassian-qna huggingface dataset:
Unable to Copy Using CTRL+C Hotkeys on Page View FF 59b6
Asked by Jason Tolotta:

Operating System: Windows 10

Browser: Firefox 59b6

Using Firefox version 59b6, I am unable to use CTRL+C to copy text on a page view.

CTRL+C instead will open the Page Create Dialog.

This does not occur for Firefox version 58.

Can anyone else verify this?


Answers:
author: Jason Tolotta
body: After hours of investigating and persistence, the following was discovered.

The default value for the Firefox user preference that defines keyboard shortcuts usage was not being honored.

Not sure why, but the following will allow the copy of Confluence content if specifically set in the **user.js** file.

```
user_pref("permissions.default.shortcuts", 2); 
```

The valid values for the preference is 0=default, 1=allow, 2=block

I have not needed to update this preference on other machines.

**NOTE:** Setting this preference to 2 will cause the Delete and Backpace key to not work in Confluence and possibly other applications.

comments: author: Shannon S
body: Wow! Thank you for the information, Jason. Happy you were able to discover the issue with the user preferences in Firefox.

Take care,

Shannon


author: Shannon S
body: Hi Jason,

I just attempted to replicate this in Windows 10 running the new Firefox beta, and I was personally not able to replicate the issue. I did so by going to a page in Confluence, selecting the content, and typing CTRL+C. I can confirm the content was indeed copied.

Are you able to replicate this from other computers as well?

Regards,

Shannon


Tags: confluence-cloud
Label option NOT available for template anymore
Asked by Gaurav Chahar:

Hi,

1. I have created a template for confluence space (cloud version)
2. I want to tag a label to the template
3. But its disappeared and I can't see it anymore???
4. In past, I have create many templates using label

![Label.png](/t5/image/serverpage/image-id/13993iAFDAA5DC8477FD3A/image-size/large?v=v2&px=999 "Label.png")


Answers:
author: Gaurav Chahar
body: Thanks.

Could you confirm when the bug is fixed?

We are in the middle of setting process and templates and we really need this issue to be fixed.

Regards,

Gaurav

comments: author: Shannon S
body: Hi Gaurav,

If you watch the bug ticket you will be updated when there is a fix available from the bug.

As you can see currently it is under Technical Review, but there is not yet an estimated date of release.

Regards,

Shannon


author: Christoph Voigt
body: Is it still not fixed?


author: Shannon S
body: Hello Christoph,

Welcome to Atlassian Community and thank you for following-up.

According to the bug ticket, [CONFCLOUD-58971](https://jira.atlassian.com/browse/CONFCLOUD-58971), the issue has been resolved as of 07 February, 2018.

If you're encountering the issue in Cloud now, then it may be a reoccurrence or a separate issue. I would recommend [contacting Support](https://support.atlassian.com/contact) so we can have a look.

Thank you!

Regards,

Shannon


author: Shannon S
body: Hi Gaurav,

This is currently a known bug:

* [CONFCLOUD-58971](https://jira.atlassian.com/browse/CONFCLOUD-58971)

I would recommend watching the ticket to receive any updates as there is not currently a known workaround.

Let me know if you have any additional questions!

Regards,

Shannon


author: Thomas Schlegel
body: Hi,

this seems to be a general problem, another user is also reporting this:

<https://community.atlassian.com/t5/Confluence-questions/Adding-a-Label-to-a-Template-in-Confluence/qaq-p/719695>

and I'm experiencing the same behaviour.

[@Shannon S](/t5/user/viewprofilepage/user-id/510046) - Could you please have a look at this?
Disable comment email notifications for external user groups.
Asked by Luan Minh Nguyen:

If we have pages that are being watched by partners, we don't want internal comments to generate an email notification to our external partners.

How do we accomplish this?


Answers:
author: Thomas Deiler
body: Dear [@Luan Minh Nguyen](/t5/user/viewprofilepage/user-id/980092),

Confluence main purpose is 'collaboration'. This works only if there is 'some' communication. Its the concept of notifications, that anybody who can see a specific page an watches it, will be notified if there are changes.

Your requirement would need a mechanism like events for 'commenting', 'editing', etc, and the possibility to assign groups/users to events.

Unfortunately, confluence hasn't this ability.

What you could do:

1. Find a plugin, that can do what you want.

2. Filter emails to partners on the MTA with content rules. (outside Confluence)

So long

Thomas

comments: author: Thomas Deiler
body: Dear [@Luan Minh Nguyen](/t5/user/viewprofilepage/user-id/980092),

was my answer helpful? Do you need more support?

So long

Thomas
Import website content to Confluence
Asked by Philip Deubner:

Dear,

we are using Confluence in quite an extensive way. We came from an old paper and email based world - this is why we are currently trying to pack every use case possible in Confluence.

What we would like to achieve is to have a kind of a self hosted "read-it-later" service like Wallabag, Pocket or so in Confluence.

The main idea is to have data from the internet at our database - to ensure that this data will be available forever (at least for as long as the project is live).

Unfortunately, I haven't found anything like this on the marketplace. What we wouldn't like to do is to setup a WordPress installation (which has a great plugin called PressForward), as this would divide the knowledge base.

Any ideas so far?

I would be happy for any suggestion.

Thank you in advance,

best regards,

Philip


Answers:
author: James Dellow
body: In terms of out of the box functionality, you can use the Shared Links Blueprint to curate links to external web content.

<https://confluence.atlassian.com/doc/shared-links-blueprint-407724258.html>

comments: author: Philip Deubner
body: [@James Dellow](/t5/user/viewprofilepage/user-id/502478):

Thank you for your suggestion. This is a great thing if you know that you have a rather static link, as the link content is not "imported" into Confluence.

What we are trying to achieve is be rather independent from the web for the content we imported - so even if the link is either changing or vanishing, we would have the content still in our place.


author: Thomas Deiler
body: Dear [@Philip Deubner](/t5/user/viewprofilepage/user-id/1135680),

you can do this with Confluence, but it is important to know that for your requirement there is a software class available call Document Management System that much better suits.

Confluence is for team collaboration. Content often change, simultaneous editing, constant restructuring and and social media features. A living thing!

What format types do you import to your Confluence? Plain text, PDF?

So long

Thomas

comments: author: Philip Deubner
body: Dear [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715),

the idea is to import a website using an URL - like in WallaBag.

So thank you for your suggestion, but an import of files is not quite what I am looking for.

Best regards,

Philip


Tags: import

website
Add label to Confluence template
Asked by Mats Janemalm:

When editing a template I can not find the ![](https://confluence.atlassian.com/confcloud/files/724764985/937893530/1/1505441784609/label.png) at the top of the page to add labels. It used to work.....

I'm using latest version of Chrome and Confluence Cloud.


Answers:
author: Richard George
body: Seems that the Label button html is missing. It reads:

```
<div class="aui-buttons aui-toolbar2"></div>
```

It should read:

```
<div class="aui-buttons aui-toolbar2"><button class="aui-button aui-button-subtle rte-button-labels" type="button" data-tooltip="Labels" id="rte-button-labels" data-explicit-restrictions="" data-inherited-restrictions="" original-title="" aria-describedby="tipsyuid3"><span class="icon aui-icon aui-icon-small aui-iconfont-devtools-tag"></span></button></div>??
```

You can inject this into the page using your browser's Developer tools to show the button, which then functions as normal. Maybe better to wait for a fix though, since it's not clear why the button's been removed.

comments: author: Pamela Rosoff
body: This worked!! Thank you SO much!


author: Mats Janemalm
body: Thanks for your effort Richard. However, I just want it to work without having spend time with developer tools. So I will wait for a fix.


author: Micha
body: This was a bug at Atlassian. It should be solved now.


author: Mats Janemalm
body: Super, it works!


author: Rosemary Ingrey
body: This problem also exists in version 6.11.2

Your suggestion worked perfectly once I figured out how to use the developer tools.


author: Pamela Rosoff
body: Me too. Any answer on this?


Tags: cloud

label

template
Can I disable notifications in All Updates for particular page?
Asked by sverigo:

I'm not an admin of space, but is it possible in Confluence wiki?


Answers:
author: Nic Brough -Adaptavist-
body: No, the whole point of updates is to be told when a page is changed.

comments: author: sverigo
body: Can I do it if I use personal space?


author: sverigo
body: I mean, that if I update page in my personal space, I can disable "all update" notification for pages in my space?


author: Nic Brough -Adaptavist-
body: Personal spaces are just spaces. Same rules.
Label in Confluence Template - icon vanished
Asked by Jason Gorner:

Dear All, up until a couple of days ago (as per the documentation) there was a little icon to press in the template create screen that allowed labels to be added to the new template for use with the pages it produced.

This has now vanished (see pic) and there appears no other way to set labels for a template.

Oddly - those templates i had created a week back with the label functionality operative still spawns pages with the correct labels. But equally if i try to edit the old template - the label icon is not showing in them either.

This is a conundrum...

Advice would be hugely welcomed.

With thanks

![psc label missing template.png](/t5/image/serverpage/image-id/13953i46D98E6AAB5F79CE/image-size/large?v=v2&px=999 "psc label missing template.png")


Answers:
author: Shannon S
body: Jason,

Are you referring to this?

![Screen Shot 2018-04-05 at 3.33.06 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/18772i91150390ABB76ABB/image-dimensions/467x331?v=v2 "Screen Shot 2018-04-05 at 3.33.06 PM.png")

Assuming from the context of your post, you might be using Confluence Cloud. Could you tell me if you're still having the issue, and you can confirm this is on the Create Template screen and not while creating a page?

I'd like to have a look at your instance if you're still having the issue, but I wasn't able to find a license associated with your email address.

Regards,

Shannon

comments: author: Jason Gorner
body: Thanks Shannon thanks for your kind response.

At the beginning of February this was an issue that required a fix by Atlassian following a code change.

It impacted all users and a number of incident tickets were raised by various parties including me - leading to the fix being undertaken.

All works fantastically since the fix.,

Again thanks


author: Shannon S
body: Thank you for confirming, Jason!

I found your ticket and confirm it was related to the bug [CONFCLOUD-58971](https://jira.atlassian.com/browse/CONFCLOUD-58971) which is now resolved.

Take care,

Shannon


Tags: confluence-cloud

label

template
Missing tasks after XML migration
Asked by Marek Mike?:

Ciao,

I have encountered a problem with missing tasks (not showing) after XML migration ( XML export of original space and then import defined space ).

Specs:  
Confluence - old instance 5.6.7. -\> new instance 6.5.1  
User directory- MS AD read only - same for original and new instance

But new server wasn't created as a copy of the original server, which resolves in different directoryID, but all the info about the users from AD is identical.

Did someone deal with this before or can you give me a hint for a workaround?

Thanks in advance


Answers:
author: AnnWorley
body: Hi Marek,

It looks like you ran into a bug: [Importing an XML Export does not create inline tasks and comments correctly](https://jira.atlassian.com/browse/CONFSERVER-34751) The bug is open to comments and votes if you would like to weigh in.

There is a workaround on the bug report that will help the tasks appear, please note that one of the [comments](https://jira.atlassian.com/browse/CONFSERVER-34751?focusedCommentId=1670338&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1670338) indicates it will lose some of the fields:
> Note: When the AO_BAF3AA_AOINLINE_TASK is rebuild, all COMPLETE_DATE and UPDATE_DATE values turn to NULL. This is a problem if you have teams utilizing the task report macro. Unfortunately, there is no unique ID to reference in order to copy the dates over either, except CONTENT_ID and ID (in combination) but since CONTENT_ID changes after re-importing a space, you will not be able to get the dates from before the space restore.

Thanks,

Ann


Tags: migration
Error: [com.ctc.wstx.exc.WstxLazyException] Unexpected character '=' (code 61) (expected a name star
Asked by Lakshman:

Hi Team,

please suggest on the below issue.

Error: \[com.ctc.wstx.exc.WstxLazyException\] Unexpected character '=' (code 61) (expected a name start character) at \[row,col {unknown-source}\]: \[1,922\]


Answers:
author: Nic Brough -Adaptavist-
body: It usually means you've managed to put in some text the Confluence renderer can't handle. Atlassian don't know where the bug in their code is, but suggest wrapping your text in a {code} macro, which does not have the problem.


author: viliusk
body: I had an ampersand symbol (\&) in a table, and then I used page properties report to show that content from that cell, and it was failing with a similar error.


Tags: cloud

server
Creating a link with wiki markup
Asked by Robyn Harcott:

I'd like to create a link to an external page from the sidebar and I'm having some issues with one particular link.

I know this works \[<https://www.place.com>\] and this works \[<https://www.place.com/subdir>\]

but if that second link is actually a redirect the link dies there. Is there something I'm missing?

TIA


Answers:
author: Shannon S
body: Robyn,

Can you confirm with me your Confluence version, and do you have an example of a link that I can test?

When you said it dies there, do you meant that the redirect doesn't complete? What does happen instead? Do you get an error message?

Regards,

Shannon
Can I use the task report maskro to show only tasks that have not been assigned to a team member?
Asked by Jens Wieczorek:

I would like to produce a task report that only shows the open tasks taht have not been assigned to a team member. These tasks appear in the task report. However I always get all the assigned tasks as well.

My hope was to use the "assigned to" field, but I have no idea how?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Jens,

Task Report macro can't output unassigned tasks only. But you can use [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro to show unassigned only.

comments: author: Jens Wieczorek
body: Thanks, Andrey, that works for me


Tags: report

task
"Wiki" insert gives unhelpful error. What's wrong?
Asked by Benjamin Griffin:

This is using the Atlassian hosted Confluence, on a Mac (Sierra), in Firefox (58).

Test content: [screenshot before "insert"](https://i.imgur.com/08GILkc.png)

And error: [screenshot after pushing "insert"](https://i.imgur.com/OcC1yHC.png)

The content works in the "preview" pane, but will not "insert" because of unspecified errors.


Answers:
author: Benjamin Griffin
body: Any help, anyone? Does it help to include the error message as text?

"Wiki markup conversion errors

:

"

Nothing else. Complete input shown in "before" screenshot. It was 12 lines or so.
What changed? Cut and Paste rows from one page to another
Asked by Robin Knight:

Cut and Paste no longer works when going from one page to another. Data goes into first cell only.


Answers:
author: kennyngkk
body: Hi Robin,

Can you give us more context on this? As I am not able to replicate the issue.

This was my action

1. Create page with table macro
2. Cut Table
3. Paste Table in new page
4. Save

I am running on Confluence 6.6.0
Customize TOC
Asked by Alexandra Wayne:

How can I customize my table of contents to be bold, different colors, possibly have a box around them so the look like buttons? I currently have them along the top Flat with a pipe in between.


Answers:
author: Volker Weinreich
body: Hi [@Alexandra Wayne](/t5/user/viewprofilepage/user-id/1181312),

I don't know, if you are still waiting for an answer. I hope so.

Within the TOC macro you can set a reference to a css class. So now you can customize the toc like you want (See [Styling with CSS](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html)). I have no ready made CSS for you right now, because I don't no how exactly you want to have it. I am not an CSS expert too, but I have tried out for myself and it works fine.

comments: author: Marcel Kleinl?tke
body: Do I define a Style in the Space - Look and feel and adress the style within the makro?  
How? do I just type the name given to the class?  
If u have tried it out would it be easy to provide both parts - I can edit it afterwards just need an idea how to start!  

Thank u so much!


author: Volker Weinreich
body: Hi Marcel,

yes, you set stylesheets at the space level under **Look and Feel \> Stylesheet** . When you name a class "myToc" there, you simply write "myToc" in *CSS Class Name* of the TOC-macro.

This is how it may for example look like in the storage format of the TOC-macro:

```
 <ac:structured-macro ac:name="toc" ac:schema-version="1">
<ac:parameter ac:name="maxLevel">4</ac:parameter>
<ac:parameter ac:name="style">none</ac:parameter>
<ac:parameter ac:name="class">myToc</ac:parameter>
<ac:parameter ac:name="printable">false</ac:parameter>
</ac:structured-macro>
```

<br />

In the CSS you then define the appearance of the table of contents - for example

```
.mytoc {

 font-size: 14px; 
font-weight: normal; 
line-height: 22px; 
 list-style-type: none; 
}
```

Since a list is automatically created by the macro, you can then simply refer to the usual list elements via CSS. You should write your class name in front of the list elements, so that not all lists within the space are changed.  
For example, if you want to display the third level of the table of contents with a smaller font, write:

```

.myToc ul ul li {
font-size: 12px; 
}
```

I hope that answered your questions.

Greetings

Volker


author: Marcel Kleinl?tke
body: It does indeed. Thank you. I guess u do speak german, so: Dankesch?n!!!


Tags: atlassian-marketplace

colour

table-of-contents
How do I backdate a blog post?
Asked by Raquel Dreesen:

I've seen in some guides that you can back date a new blog post (and not edit previously published posts). However, I don't have the publish date option when I create a new blog post in our space.


Answers:
author: Shannon S
body: Raquel,

Can you confirm with us what version of Confluence you're running?

This will help us to make sure to give you the correct information.

Please note that in Confluence Cloud, it is not possible to backdate blog posts, but we have a feature request for that in order to gather interest:

* [CONFCLOUD-11740](https://jira.atlassian.com/browse/CONFCLOUD-11740)

Regards,

Shannon
Application Links
Asked by Gary Spencer:

We tried atlassians cloud apps then went with local apps instead. The cloud apps are listed in the application links and Delete is not an option. We don't want these here - How do we get rid of them?


Answers:
author: AnnWorley
body: I understand you migrated to Confluence Server but the old Cloud application links are still there.

I found this doc: [Migrate from Confluence Cloud to Server](https://confluence.atlassian.com/confcloud/migrate-from-confluence-cloud-to-server-724765578.html):
>
> If you're unable to remove the Jira cloud application link from your Confluence after the import, you'll need to remove those references directly from the Confluence database as per this guide.

It links out to this page which describes removing the unwanted links via REST or SQL:

[Alternative Methods of Deleting Application Links in Confluence](https://confluence.atlassian.com/confkb/alternative-methods-of-deleting-application-links-in-confluence-316637672.html)

Please try one of the methods described and let us know how it goes.


Tags: jira-software
Filter auto refresh on Confluence pages
Asked by Adriana Valdez:

Hello,

I'd please like to know how to stop the auto-refreshing (whenever entering webpage link) for filters inserted within a Confluence page as some reports need to remain static.

Thanks!


Answers:
author: Maria Gutierrez
body: Adriana,

Have you had the opportunity to review the options available with Jira Report Blueprints? The links is <https://confluence.atlassian.com/doc/jira-report-blueprint-427623492.html>

See section titled 'Customizing this blueprint'

If you are using macros to build your charts and tables they will continue to refresh as they are meant to be dynamic.


Tags: filter

jira
How to delegate access to manage plugins to space admins
Asked by shailesh030:

I have created a special group to allow only creation of space without giving them full administration access. Is there a way, I can also allow them to manage the third party plugin's (microsoft teams connector) without giving them full admin access?


Answers:
author: Nic Brough -Adaptavist-
body: You don't.

Administrators are in charge of add-ons. Space creators can create spaces. Space admins look after their own spaces.

If an add-on has been written so that its config is an admin task, it remains with the admins. If it has been written to give space admins the right to configure it, then they can.


Tags: app

ms-teams
Nginx - Confluence an Jira Reverse Proxy and SSL
Asked by Abe Figueroa:

++**Issue:**++

Reverse proxy and ssl not working on Confluence. Similar setup works in Jira. I noticed the connectors protocol was different, but cannot figure out why the reverse proxy/ssl will not allow a connection or even a resposne unless i get to it directly with the port or the public ip+port.

AWS:

EC2 VPC with DNS configs checked

Security groups on instance allowed to be access only by VPN ip on ports:

- 8090

- 443

- 80

++**Confluence Setup:**++

[/opt/atlassian/confluence/conf/server.xml](https://paste.drhack.net/?8a96cd6a5d4349b9#EN/XV9yQpKuZy/dxerxWf+39ULzU/xkCX+AyPMMLS6Q= "server.xml")

[/opt/atlassian/confluence/conf/Standalone/localhost/synchrony-proxy.xml](https://paste.drhack.net/?6abbcec644ee2198#cns/EvZa4MS9isoh/cltZBdzSqI94xGc3eBGx4sJHQs= "synchrony-proxy.xml")

++**Confluence nginx.conf:**++

[/etc/nginx/nginx.conf](https://paste.drhack.net/?5aa94e328012cff5#8qz7Fp+lWh6Bz6T13esOTyUENWbcnAvic9BdMyE2Bnk= "nginx.conf")

[/etc/conf.d/ssl.conf](https://paste.drhack.net/?77c21762dd7db221#xt4CL+XllRdiHbqS4rctV7v308k44k1LLtN1fyphh1w= "ssl.conf")

[/etc/sites-available/default.conf -\> /etc/sites-enabled/default.conf](https://paste.drhack.net/?0a3864fd32427c52#tGLHgC/AKLhRU/srbxNZM7UIPD0xKnvZVOIkP/ntPSk= "default.conf")

++**Logs:**++

[/var/log/nginx/confluence.error.log](https://paste.drhack.net/?7747ceed7894d6fa#0XrWrGWnw/jdVEAMCedoBojsami6QRT55RlZkFgDpwM= "confluence.error.log")


Answers:
author: Abe Figueroa
body: so solved this with apache ... i will circle back to post nginx configs once i set them up properly.

I will also post my apache2.x configs and setups along with connectors....

TBC.


Tags: nginx