youngmon/atlassian-qna huggingface dataset:
space creation templates missing
Asked by Jakub Kaczanowski:

I can't see the options to create a new space from an existing template anymore -

[Create a space from a template \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/create-a-space-from-a-template/)

Is there a setting i need to enable? only having 'knowledgebase' and 'collaboration' isn't suitable. We're not a software development company.

The existing templates were fine for our small company to get various teams up and running and begin adding information. Not having them available will be a blocker for adoption


Answers:
author: Barbara Szczesniak
body: [@Jakub Kaczanowski](/t5/user/viewprofilepage/user-id/5542190) Welcome to the Atlassian Community.

You may want to refer to this recent article: <https://community.atlassian.com/t5/Confluence-articles/Introducing-the-new-space-creation-experience/ba-p/2791143>

Apparently, they have not yet updated the related documentation page.


author: Luis Pellacani
body: Hey [@Jakub Kaczanowski](/t5/user/viewprofilepage/user-id/5542190)

Welcome to Atlassian Community.

Based on your description, you are referring the [new space creation experience](https://community.atlassian.com/t5/Confluence-articles/Introducing-the-new-space-creation-experience/ba-p/2791143), which was released recently (as mentioned by [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)).

Currently, the "templates" will define the features that will be enabled by default on that space. The available options are "knowledge base" and "collaboration" for now, but the development team raised the feature request below to collect customer feedback to include more options in the future:

* [CONFCLOUD-78549 - Suggestion to include more blueprints to the new Space Types Creation Experience](https://jira.atlassian.com/browse/CONFCLOUD-78549)

Regarding the communal space not being displayed, when creating the space on the new experience, you can select the permissions that will be applied to that new space:

* Default Permissions - It'll apply the default space permissions defined on Confluence Settings (direct link https://\<YOUR-SITE\>.atlassian.net/wiki/admin/permissions/space-permissions/defaults)
* Only Visible to Me - Only your user will have access to the space
* Copy Permissions from Another Space - You can select other space to copy its permissions

You can check the recently created space permissions and validate if it's not restricting its access to more users. If you have further issues with the space visibility, feel free to [raise a support request](https://support.atlassian.com/contact/) with us.

Cheers,

Luis Pellacani


author: Jakub Kaczanowski
body: The other problem I see is that spaces created using this new workflow don't show up in the 'communal' filter.

We only started using confluence a few months ago and no one here has ever used it or anything like it before.

Seeing the beginner training wheel features removed while i'm trying to onboard different teams is really annoying


Tags: cloud

confluence-cloud
Using Ancestor in Automations with CQL
Asked by Rhys Gottwald:

Hi I want to make an automation that is triggered if the pages ancestor is "Knowledge"

I see I have to use the page ID to do do this, but I would like to do this with page title, so that I can apply the automation to any space and any page that has an ancestor titled Knowledge.

Is there any way to achieve this?


Answers:
author: Aron Gombas _Midori_
body: I don't think so.

CQL would need a feature called "subqueries" and then you could write something like this:

```
ancestor in (title = "Knowledge")
```

...but subqueries are not available.

Note that JQL (the similar query language in Jira) does not support subqueries, either, but there are apps for JQL that implement that concept.


Tags: ancestor

cloud

cloud-automation

confluence-cloud
Integrating Jira info in Confluence, accessible by external guests
Asked by Bree Robinson:

Hey Community,

hoping that someone can help with this scenario:

**Some Context**

Been using Atlassian software for some time, now running my own Jira + Confluence (cloud) for our small business. At the outset I have to say I am not familiar with/have no interest in learning JQL, buying additional add-ons to get (what should be) base functionality, hiring a dev, etc.

**The Workflow**

We have external clients that we invite to our Confluence. Each page is a project (with nested pages for various elements of said project).

We have an internal Jira board for managing project tasks.

Right now, we are managing two identical datasets between Confluence and Jira - eg project tasks, timelines, dates, status, etc. Not ideal.

++**The Challenge**++

How do we get to a point where the data is replicated? We've messed around with inserting Jira filtered lists into Confluence (having to utilise a 3rd party app, play with JQL, etc) but run into the problem of not being able to assign permissions at a per-epic-level, meaning guests can't actually see anything. The 3rd party/JQL stuff was required as otherwise Jira just spits out the nested stories and subtasks in either date or alphabetical order, ignoring the hierarchy - again not idea.

**The Frustration**

I don't care if the data is one way only, ideally Jira would be the source.

This is basic project management \& stakeholder collab 101, yet it appears that Atlassian software is needlessly complicated. I've heard the "yeah but it's SO functional once you master it"... but we don't have the 5 years required to get our heads around speaking Atlassian-ish to unlock simple functionality. We are running a business, and paying for a product which as yet doesn't seem to serve our needs (Notion, etc are not what we are after either).

**TLDR**

So, does anyone know how we can share specific Jira Epic info in Confluence that external guests can see at a per Epic, Per Confluence page level so that we don't have to manage individual data for Jira and Confluence?

Thanks in advance!


Answers:
author: Suraj Gurav
body: Hi Bree,

If I get you correctly, then you wish to have Jira as the source of information but would like to read everything from Confluence.

Recently I created a few Confluence pages, where I had similar requirement.

I used Rich Filters to filter the Issues at high level and then used Views to get relevant information for different requirements. At the end, I'm using Rich Filter Controller to see only relevant content e.g. to see only Epic or Stories.

To get some additional information some of the Epics, I'm using Custom Fields and Jira Automations.

We do have similar scenario - where we are working with other teams, who are not familier with Jira. But, they get all the required information from our Confluence pages and are well updated about the status.


Tags: cloud

confluence-cloud

external

guest

integration

jira

jira-cloud
how can I embed a table of all jira issues linked to that confluence page
Asked by pss7:

I want to summarize all jira issues, which have an mentioned in link to that confluence page

thx


Answers:
author: Suraj Gurav
body: You can use Jira macros in Confluence such as

1. Filter Results - for this you need to have either saved filters or you can directly filter Jira issues in the macro using JQL.
2. Rich Filter Results - for this you need already saved and configured Rich Filters in Jira


Tags: cloud

confluence-cloud
My confluence container cannot start
Asked by falao:

My confluence was deployed through docker-compose. It had been used normally for a period of time. Later, I migrated the docker data directory. However, some mistakes were made during the migration process, which caused the permissions of some files to change, causing the confluence container to fail to start. can anyone help me  
![1.png](/t5/image/serverpage/image-id/344923iD6FE8E5BFD0C7F01/image-size/large?v=v2&px=999 "1.png")![2.png](/t5/image/serverpage/image-id/344924i2E7636F124612C72/image-size/large?v=v2&px=999 "2.png")


Answers:
author: vikram
body: Hi [@falao](/t5/user/viewprofilepage/user-id/5581150)

Welcome to Atlassian Community.

step -1

Please check the with which user you are running docker and that user is having permissions.

you can check with below command

docker inspect

step -2

change directory to your folder /var/atlassian and enter ls -1 command and check the owner of the folders, if the folder owner is different from docker running owner then change the owner of the folder to docker running owner. (you can user chown command)

check the permissions of above folder whether the files are having execute permission, if not change the permission to executable

you can use chmod to change the permissions of the files from the above folder.

(ex:- chmod 644 to /var/atlassian directory)

trying running the docker.

and let me know if this helps.

Vikram P


Tags: confluence-data-center

data-center
Can I use text to speech plugin to each paragraph?
Asked by Hamsa:

Can I use text to speech plugin to each paragraph?


Answers:
author: vikram
body: Hi [@Hamsa](/t5/user/viewprofilepage/user-id/5581132)

Welcome to Atlassian Community.

you can just check the below url

[https://marketplace.atlassian.com/apps/1232773/text-to-speech-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1232773/text-to-speech-for-confluence?tab=overview&hosting=cloud)

VIkram P


Tags: cloud

confluence-cloud
How can I fix this dark mode + table transform issue?
Asked by Adam Pearson:

I have a table transform that colours cells yellow or red based on DATEDIFF

WHEN DATEDIFF(day, "today", 'Date Planned for Refresh') \<= 2 THEN "red"  
WHEN DATEDIFF(day, "today", 'Date Planned for Refresh') \> 2 AND DATEDIFF(day, "today", 'Date Planned for Refresh') \<= 8 THEN "yellow"  
ELSE "#FFFFFF"

However, when using dark mode the colours are inverted making it hard to read and it no longer matches the key I've added above the table. Is there a way to make the cell colours act the same way as the 'note' macros, remaining yellow/red?

LIGHT![Screenshot 2024-08-31 091028.png](/t5/image/serverpage/image-id/344921iB7CBA4E91907B3B3/image-size/large?v=v2&px=999 "Screenshot 2024-08-31 091028.png")

DARK

![Screenshot 2024-08-31 091256.png](/t5/image/serverpage/image-id/344920i4BB37E9CEE82CF62/image-size/large?v=v2&px=999 "Screenshot 2024-08-31 091256.png")


Answers:
author: Stiltsoft support
body: Hi [@Adam Pearson](/t5/user/viewprofilepage/user-id/5581111) ,

The [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app that provides the Table Transformer macro is our add-on.

Unfortunately, the dark mode is not fully supported currently but we are working on it. I've attached this question to our internal roadmap: once the feature is released, we'll get back here and notify you.


author: John Funk
body: Hi Adam - Welcome to the Atlassian Community!

You should probably go ahead and open a support ticket with Atlassian for their guidance/feedback.

<https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
How to setup email update on confulence calendar and revice on email ?
Asked by Chunjen Wu:

We have new confluence calendar setup on the system. is there a way to setup notification on email when people update on the cloud ?


Answers:
author: Chris Rainey
body: Hi there,

What do you mean by when people update?

comments: author: Chunjen Wu
body: when we update on confluence calendar, we will receive email

our change sheudle


Tags: cloud

confluence-cloud
Why do fields keep disappearing on create issue screen
Asked by philipf:

Using jira cloud, why do fields keep disappearing even after I hit the ellippsess and add them to the create issue screen.

I know that there is a terrible native issue with jira - <https://jira.atlassian.com/browse/JRACLOUD-80437>. That you can't enforce globally what appears on the create issue screen, users need to add it themselves (if I am wrong here, thank the heavens and please tell me how to do this).

But the issue for this ticket, why do the fields disappear and have to be re-added from time to time, doesn't what the board, scheme, or user. I have everything broken apart properly so it isn't like a single incident.

Thank you, have my soul here, this is terrible and really annoying for myself and everyone else.


Answers:
author: Benjamin
body: HI [@philipf](/t5/user/viewprofilepage/user-id/3811277) ,

Welcome!

Haven't encounter an issue with fields disappearing the create issue screen. Once a field is added, it should be there unless its set as hidden in your field configuration scheme. If you can provide steps on how you are configuring the setup, that may shine some light on what could be other possible causes.

Thanks!

comments: author: philipf
body: My setup is

1. Project specific issue and screen schemes

2. I do also have specific field schemes per project

---------------------------------------

I understand that the create screen fields that appear need to be set once by the user and the ellipses but they keep disappearing on people (and myself). I thought it was a cache thing but that didn't do anything.


Tags: cloud

confluence-cloud
Query to list macros that are used in pages which are not updated for the past two years
Asked by Nandakumar A:

Hi Folks,  

I'm looking for a postgres select query to filter out the list of macros and the pages that uses a particular macro. The filter condition for the selection queries should be

1. pages that are not updated in the past two years

And it would be great if the results are grouped based on the macros


Answers:
author: Nicolai Sibler
body: Welcome to the Community [@Nandakumar A](/t5/user/viewprofilepage/user-id/5580765)!

You may combine 2 queries:

The [pages with a specific macro](https://confluence.atlassian.com/confkb/how-to-find-all-pages-and-spaces-that-use-a-specific-macro-via-sql-747837116.html) with the [pages not modified in a time range](https://confluence.atlassian.com/confkb/how-to-use-sql-queries-to-track-page-modifications-by-date-in-confluence-996643476.html).

Hope that helps!

Regards,

Nicolai


Tags: confluence-data-center

data-center
Emergency !! How do I bypass SSO during log in
Asked by BBI Benutzer:

Hi Support,

unfortunately, i cann't login with my admin account a@xx.de

That is why, i am now logged in without sso with a normal user a@yy.de, which is in another domain, that we have not fortunately configured for Atlassian guard for user provisioning.

Some days before we purchased jira and started jira project as a test. My last changes, I made regarding sso logon (office 365) with SAML.

I created a security group in office 365 "Jira Helpdesk" and had now 5 users except me. All 5 user can login to jira via sso. It works fine.

I am the administrator, I am not in this group. I cannot login anymore.

I had also purchase Atlassian Guard standard and configure it. I have don also the verfivcation steps with domain "xx.de "

Identity Provider Directory is xx.onmicrosoft.com

Now every time I want to login with my admin account a@xx.de it uses always sso. I cannot bypass SS

Please let me know the way to bypass sso for this user a@xx.de and let me know, how I can setup the login for some of our user [@xx](/t5/user/viewprofilepage/user-id/518566).de without sso.

I have also an another admin account with only user name "xx-admin" for [https://xx.atlassian.net](https://gudconsult.atlassian.net) .

Your login Page doesn't allow this.

We have also the license for product confluence.

I need your help to login with may account.

It is an urgent issue.

Is there any possiblitiy to call Atlassian, as i need the solution today. We have premium support.


Answers:
author: Andy Heinzer
body: Hi [@BBI Benutzer](/t5/user/viewprofilepage/user-id/5580841)

I have created a support case on your behalf in <https://getsupport.atlassian.com/servicedesk/customer/portal/48/PCS-319534>

If you could please let us know in that support case which account you are trying to use to login.

Andy


author: Dave Rosenlund _Trundl_
body: Sorry for your troubles, [@BBI Benutzer](/t5/user/viewprofilepage/user-id/5580841) ?

To the best of my knowledge, it's not possible to call Atlassian. However, when you [open a support ticket](https://support.atlassian.com/contact/#/), you may see an option to chat with an agent. I assume they are rolling out this option gradually, so I cannot guarantee that you will see it.

Good luck!

-dave

comments: author: Dave Rosenlund _Trundl_
body: P.S. I would remove your email address from your post if I were you. This is a public site open to anyone/everyone.


author: BBI Benutzer
body: Thank you so much ! Unfortunately i can't see chat option. For this product we have premium support.


author: Dave Rosenlund _Trundl_
body: I was afraid that might be the case.

However, since you have premium support, you should get a quick response ?

I'm also going to call Atlassian's attention to this post.


author: BBI Benutzer
body: that would be great !


Tags: cloud

confluence-cloud
Importing Confluence Space with Team Calendars
Asked by Jenifer Kuntz:

I exported a Space from one Confluence instance and I imported it into another instance. I have Team calendars on both sites. The Calendar page in the site came over but none of the events are populated.

Is this expected behavior or did something go wrong?

Thanks!


Answers:
author: Steven F Behnke
body: I think this is expected behavior. Team Calendars is saved within the Active Objects database. A space export does not export any information from this database, thus no Team Calendars data will come across.

You may Export/Import the Team Calendar using the Team Calendar interface. It will be a separate process.

You can see this indicated for instance on this feature request -- <https://jira.atlassian.com/browse/CONF-28198>

comments: author: Jenifer Kuntz
body: Awesome, that is what I thought but wanted to verify!Thank you


author: Steven F Behnke
body: No problem whatsoever


Tags: confluence

confluence-administration
Problem updating Team Calendars 5.1 -> 5.2
Asked by Emmanuel Castanier:

Hi all,

I use daily Team Calendars with Confluence, I tried to update my plugin to 5.2 without succes. After the update no more calendar on the UI, just "$calendarHtml" .

I tried to see in logs, I have some SQL errors :

java.sql.SQLSyntaxErrorException: user lacks privilege or object not found: FK_AO_950DC3_TC_REMINDER_USERS_SUB_CALENDAR_ID

If I go back to 5.1, all work as usual.

It seems a privileges problem but I never changed anything (I use the default embedded HSQL database).

Help would be appreciated,

Thanks.


Answers:
author: William Zanchet [Atlassian]
body: Hi Emmanuel,  

That's weird, that this problem is happening in HSQL, it usually happen with SQL Server. Being that said, This issue results from incorrect DB Collations on the columns:  
<https://confluence.atlassian.com/display/CONFKB/Can%27t+Start+or+Upgrade+Confluence+Due+to+an+Error+With+MS+SQL+Server+Database+Collation>  

Simply updating the collation on the database is sufficient to get an upgrade to complete but it is not sufficient going forward since this setting applies only to newly created tables (eg. any tables a Team Calendar upgrade is creating). Updating that setting doesn't flow down to existing columns. The columns that pre-existed that setting change are still keeping the old collation. You can verify this by running that query in the article.  

So as a result, the Team Calendar update is trying to create new tables with foreign key links to existing tables which still have the old collation.  

Cheers,

WZ


author: Emmanuel Castanier
body: Thanks for the answer, I will check this.
Team Calendar Reminder Emails
Asked by clem:

Hello,

When I enter new events with a reminder for 10 minutes before the event I am not getting emails.

I made sure that reminders are on.

Anybody know why? Is it because I am the owner of the event?

Confluence does send emails for Canadian holidays. Those are the only reminders I'm getting.


Answers:
author: Shane Johnson
body: Is it possible to show the information in the scheduled event in the email??? It looks like a generic notification and then doesn't even link me to the calendar event when I click on it...


author: Nathan Creigh
body: Confluence-Team,

Any update on this issue? My team is currently having this issue now also. The creator/admin of the space gets the alerts, but not myself or my team, which is essential!

Has anyone figured this problem out?

comments: author: Pierre-Alexis Tremblay
body: We now use it to open Jira tickets (both cloud). We had issues as Jira was bouncing the Confluence emails as spam but we fixed it with an in-between mailbox associated with a service account that we (have to) add to all events for the notification to work.

A lot of workaround. We really wish that Atlassian would make a feature for that. I'm still amazed that it was so hard and hackish to make happen.


author: osvaldo plabst
body: Any news ? we are having the same issues here, the admin/creator team gets the notifications but the work team doesn't !


author: Christina Pagan
body: Hi, I am also having this issue. When I enter the events in the calendar I don't get a notification - I watch the calendar, have it in My Calendars and I had someone else add a reminder so I can accept reminders but still nothing.

comments: author: Michael Thompson
body: I'm now at having some email notifications but only for about half. It makes no sense. Very buggy. I can't figure out why we can't get consistent notifications. I have many tasks set up with one event type and I'm wondering if that causes it to break. This is fairly serious because we have a maintenance calendar set up to notify us of tasks that we'll be audited on.


author: Johannes Gnong
body: Same problem here. I also don't get any reminders via email. I am the owner of the calendar. And I can get the emails from Confluence.

comments: author: Pierre-Alexis Tremblay
body: I have the issue too (in 2017) with cloud confluence. Some users get notifications and some don't and worst, it's not consistent either for those that get them. Once in a while, we will not receive one. Any doc we can follow or anything we should look at?


author: Michael Thompson
body: Any answers on this? I also cannot get any emails sent from the events in my calendars. I can send a test email from the SMTP setup but never get any emails even though I'm the owner on all the events in the calendars.


author: clem
body: Yes we get emails from Confluence for all other notifications.


author: Guilherme V.
body: Hi Clem

Did you set the Mail Server in Confluence's settings?
Can you customize the default event types for team calendars?
Asked by Alicia Miller:

Anyone know how to customize the default event types for confluence team calendars? My understanding is that you cannot share custom event types so this would be a workaround so all calendars have the same event types to choose from.

Thanks,

Alicia


Answers:
author: Allison Kellner
body: I would also be interested to know if there is a way to customize the default events that show on a shared or individual calendar. Has there been any progress on this? Thank you!


Tags: confluence
Team Calendar notification
Asked by Network_Services_Manager:

Is there a way to have just the person in the "who" to receive the notification for the event and not the person who created the event?


Answers:
author: Rodrigo Girardi Adami
body: Hi team,

I believe this is a intended behavior of the team calendar plugins. Everyone that is watching an specific calendar receives update on the new events of that calendar.

As far as I know, the only way to not receive the notifications is by not watching the specific calendar.

<https://confluence.atlassian.com/display/TEAMCAL/Watch+a+Calendar>

Cheers,

Rodrigo