youngmon/atlassian-qna huggingface dataset:
Sounds simple but Atlassian made searching for a feature way too complicated!
Asked by Roger:

What should be a fairly/very straightforward task in Jira Align - doing a global search ("magnifying glass" at the top right) to find a feature using the feature number - is turning out to be a nightmare! I tried several ways including using the "#" (e.g: #133223) in front of the number but no dice.

To add to the misery - I couldn't find any answers by googling either - apparently all Jira Align users have had official training from Atlassian. Seriously - I'm beyond surprised at the usability/user experience or lack thereof for jira align.


Answers:
author: Sam Tsubota
body: [@Roger](/t5/user/viewprofilepage/user-id/4705825) , [@Derek Huether](/t5/user/viewprofilepage/user-id/3860171) is correct. You may not be assigned as a team member of the Program that the feature is associated with. The team membership controls what data you can access in Jira Align. You can also search for Jira Align work items by the Jira ID or keyword in the work item search (magnifying glass icon in the upper right)


author: Derek Huether
body: [@Roger](/t5/user/viewprofilepage/user-id/4705825) there is a good possibility that you don't have the right level of permissions or team membership to view the feature you're searching for, even if you know the feature number.  

For clarification, after initial deployment, your organization should be training you (not Atlassian). Your Jira Admin should first configure your account and permissions and then provide you with training, to ensure you see the work you need to do your job.   

Have you escalated this issue within your organization?  
If they can not resolve the issue, I would recommend opening a service request.

Regards,  
Derek  

![Screen Shot 2022-01-12 at 2.38.11 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/177477i291AC8BA0A5A96E9/image-size/large?v=v2&px=999 "Screen Shot 2022-01-12 at 2.38.11 PM.png")


author: Roger
body: [@Derek Huether](/t5/user/viewprofilepage/user-id/3860171) \& [@Sam Tsubota](/t5/user/viewprofilepage/user-id/3702905) - you're both correct. The issue was I had to be added to the solution train - which I didn't know until after I started asking around. There still are a few usability issues that I see w/ Jira Align but even those may be related to how the admins set it up.

(PS: unrelated to the set up, I feel that Jira Align could've provided a lot more "tool tips" on a lot of the text items - since there are so many different functionalities/legends etc. )


Tags: cloud

feature

search
Epic backlog in Jira Align does not depict Jira Align Epics; how to fix it?
Asked by Vinay Sharma:

When I use the path (Portfolio\>Backlog\>Epic Backlog), it does not depict Jira Align Epics, it depicts Features (Jira Epics). What could be the issue, pls suggest how to resolve it.

However, when I use the path (Portfolio\>Backlog\>Capability Backlog) and (Portfolio\>Backlog\>Feature (Jira Epic) Backlog), Capabilities and Features (Jira Epics) respectively show up.

I can see Jira Align Epics grid using the Path (Portfolio\>Epics).


Answers:
author: Derek Huether
body: [@Vinay Sharma](/t5/user/viewprofilepage/user-id/4661865) If you select Portfolio \> Backlog from the left navigation, the backlog dropdown in the upper left should display the respective backlogs. You may not have permissions to view the Epic backlog. Can you confirm you have permissions to view the backlog in the given Portfolio?  

Regards,  
Derek  

![Screen Shot 2022-01-12 at 9.03.58 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/177420i3D1CDC8A1CA628D2/image-size/large?v=v2&px=999 "Screen Shot 2022-01-12 at 9.03.58 AM.png")

comments: author: Vinay Sharma
body: Thanks [@Derek Huether](/t5/user/viewprofilepage/user-id/3860171) for the quick response. Yes, I have the permission to view/edit the Epic Backlog. I am able to search the added Jira Align Epic via Search Button via its Id in the same page.


author: Derek Huether
body: Thank you [@Vinay Sharma](/t5/user/viewprofilepage/user-id/1521468) for the additional clarification. I tested your use case in a few local environments and was unable to reproduce. My result is the expected result. Selecting Portfolio \> Backlog will refer me directly into the (Portfolio) Epic backlog. Program \> Backlog will refer me directly into the Feature backlog.

If you have the ability to view/edit Epics, but selecting on Portfolio \> Backlog is still referring you to the wrong place, I believe this is a permissions issue. Check with your local Jira Align admin and confirm your team memberships. You may be excluded from the team that you have selected in your top tier filter.  

If your Jira Align admin confirms you do have team membership on a Portfolio level, I would suggest escalating your issue and submitting a support ticket.   

I hope this helps and can resolve your issue.
JQL to return plan in same order/heirarchy as Roadmap
Asked by Barney Dalton:

Hi,

I would like to be able to have a filter that shows my Roadmap issues in the same order as they appear on my plan. I am using ScriptRunner and have used the portfolioChildrenOf function to return both Initiatives and their children.

However if I order by RANK it doesn't respect the nesting I would see in the plan view. Instead I get a list of initiatives followed by a list of Epics. Is there a way to get back the ordering shown in the plan?


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Barney Dalton](/t5/user/viewprofilepage/user-id/4861871),

I don't think that "native" filters can do that; JQL just doesn't have an understanding of parent/child relationships (outside of special function provided e.g. by ScriptRunner) and therefore won't apply the respective order.

May I ask what you ultimately trying to do with the filter? Perhaps there's other ways to achieve your goals.

comments: author: Barney Dalton
body: I am trying to get an automated Excel/CSV extract of a plan. I have ended up extracting all the issues using the REST API and then re-creating the correct nesting within Python before saving to Excel.


Tags: advanced-roadmaps

scriptrunner
Report showing Epic ->Feature ->Story
Asked by rajasekhar maddela:

Dear experts,

I haven't been able to produce a report that shows the progress of all Features \& User stories.

I tried saving the following filter - project = "WiZink SuperApp" AND issuetype = Epic AND resolution = Unresolved \& added it under a dashboard. However this only shows a Pie chart of the Epics but doesn't the Features \& Stories within and their respective statuses.

Please suggest how this can be achieved.

Regards,

Raj


Answers:
author: Eddie Meardon
body: Hi [@rajasekhar maddela](/t5/user/viewprofilepage/user-id/4958876)

The first thing that stands out to me is that your JQL string is only specifying the Epic issue type. In order for it to find Epics, Stories, and Features, you'll need to add it, like this:

```
project = "WiZink SuperApp" AND (issuetype = Epic or issuetype = Story or issuetype = Feature) AND resolution = Unresolved
```

Does that solve your issue?

Cheers

Eddie


Tags: advanced-roadmaps

cloud
How to adjust timeline base on dependencies?
Asked by Jean-Francois Thibault:

I have 2 tasks with a Finish to Start dependencies. How to I get the start date of Task B to be automatically pushed out when Task A end date is pushed out?

![2022-06-07_7-17-10.png](/t5/image/serverpage/image-id/200887i46562415603F6FF6/image-size/large?v=v2&px=999 "2022-06-07_7-17-10.png")


Answers:
author: Anna Poppe
body: [@Michael Andolfatto](/t5/user/viewprofilepage/user-id/3247590)

I've been looking for an answer to the same question for a while now :D

I've never used the auto-scheduler before, this doesn't work with manually adjusting start/finish of a task by any chance, does it?

comments: author: Michael Andolfatto
body: Hey [@Anna Poppe](/t5/user/viewprofilepage/user-id/2101153) ,

No, there is no functionality for this as far as I'm aware. The blocked task will only have its position adjusted by the auto-scheduler or manually by a user moving it directly.

I would definitely recommend playing around with the auto-scheduler- it can be really helpful to use it as a foundation of sorts for your plan's timeline which can then be adjusted manually afterwards.


author: Anna Poppe
body: [@Michael Andolfatto](/t5/user/viewprofilepage/user-id/3247590) TY!


author: Michael Andolfatto
body: Hi [@Jean-Francois Thibault](/t5/user/viewprofilepage/user-id/4076327) ,

You'll need to make sure your plan is configured for sequential dependencies rather than concurrent. This can be verified in the Plan Settings \> Scheduling.

If sequential dependencies are enabled, Advanced Roadmaps will automatically schedule Task B after Task A. (as long as the global settings for dependencies are configured this way- you need to be an administrator to verify this)

If Tasks A and B have inherited Sprint dates and are scheduled accordingly, you will need to make sure that the auto-scheduler is set to overwrite Sprints rather than filling in empty values.

comments: author: Raimund Antonitsch
body: [@Michael Andolfatto](/t5/user/viewprofilepage/user-id/3247590)I've checked our settings. All set to sequential. Currently we are planning on Initative level only (without epics/stories/sprints). Initative A+B+C all linked with a "blocks" dependency. Initially all of them were auto-planned. All fine. Then I've moved Initiative A to a later start date, overlapping Initative B. Automated Planning of B+C (without A) won't change anything. B ist overlapping A. Appreciate any help, hint, comment. Regards and thanks in advance.


author: Michael Andolfatto
body: Hi [@Raimund Antonitsch](/t5/user/viewprofilepage/user-id/5133394) , the auto-scheduler in Advanced Roadmaps will only move issues that have estimates applied (either time or story points) which is very rarely the case for high-level issues like Initiatives.

Advanced Roadmaps really excels from the bottom-up: the start date/end date of an issue like an Initiative is dependent on the scheduling of the lowest-level (estimated) items.


Tags: advanced-roadmaps
How can I see who created a Plan?
Asked by Esther Strom:

As a site admin, how can I see who created each plan? The list of plans on our site is getting out of hand, and I suspect that many of them were created simply as experiments and then abandoned. I can't just delete those, though, without getting the OK from whoever created them.

When I create plans, by default I'm added as the Lead, but as you can see from the screenshot, many of our plans don't have a lead. I'm not sure how that happens, but I can't rely on that information being there.

![2022-06-02 11_10_18-Plans - Jira.png](https://community.atlassian.com/t5/image/serverpage/image-id/200372iD23330FF3A96B279/image-size/large?v=v2&px=999 "2022-06-02 11_10_18-Plans - Jira.png")


Answers:
author: Curt Holley
body: Hey [@Esther Strom](/t5/user/viewprofilepage/user-id/2991092)

Good question and frankly one I'm uncertain of an answer to.  
As for the population of the "lead", I've just had a look around and my guess is, this auto adding of the creator as "Lead" is new, as I am marked as lead of about 6 plans...the latest ones I've created. Older ones I know I created, the Lead is blank.

Not helpful, I realise. But just thought I advise of my findings.

comments: author: Morten Stensgaard
body: Exact same issue here on Jira On-Prem (Datacenter)  

No way of identifying "When" and "Who" in Advanced Roadmaps.  

Looks like "Lead" is a Cloud Only functionality(once again!)  

[@Esther Strom](/t5/user/viewprofilepage/user-id/2991092) In our use case, we do not use Programs - So we put all in a 2022 Program and then review them yearly and roll/remap them to new Program 2023.  

Any Plan that we suspect is not actively used, is then moved to a Under Decom-Program where we set permissions to System-admins only.  

If no-one complaints within 3 months, we delete the plan.  

Shitty manual procedure - But it works  

Wish:  
-Last updated timestamp  
+  
+Have an Automation rule that reminds Plan Lead to review/update/delete their Program/Plans every x months since Last update.  

<br />


Tags: advanced-roadmaps

cloud
Future Sprint dates are incorrect in Advance Road Maps
Asked by John M Dubil:

Advance Roadmap 8.20.6, Data Center  

Playing around with Advance Road Maps...  

Anyone else see this? The ACTIVE sprint dates are correct... but FUTURE sprint dates, are off by 1 day? What magic time portal is this?  

On my board, I have 4 sprints set up.

* CM POC Sprint 3 5/25/2022 - 5/31/2022 (Active)
* CM POC Sprint 4 6/1/2022 - 6/7/2022
* CM POC Sprint 5 6/8/2022 - 6/14/2022
* CM POC Sprint 6 6/15/2022 - 6/21/2022

In Advance Road Maps (Sprint Capacity Management View) only the ACTIVE Sprint shows with the correct dates. All the other sprints end dates are off by 1 day...  

Correct Dates

![Sprint 3.png](/t5/image/serverpage/image-id/199707iC4A1241433F11145/image-size/large?v=v2&px=999 "Sprint 3.png")

End date is off by 1

![Sprint 4.png](/t5/image/serverpage/image-id/199709i8ADEDE5A3090637E/image-size/large?v=v2&px=999 "Sprint 4.png")

End date is off by 1

![Sprint 5.png](/t5/image/serverpage/image-id/199710i766F0DD2B23C6E70/image-size/large?v=v2&px=999 "Sprint 5.png")

End date is off by 1

![Sprint 4.png](/t5/image/serverpage/image-id/199708iCCB14A7B7AAC5CD3/image-size/large?v=v2&px=999 "Sprint 4.png")

![Sprints.png](/t5/image/serverpage/image-id/199711iF0777E3B6F4CC740/image-size/large?v=v2&px=999 "Sprints.png")


Answers:
author: Curt Holley
body: Hi [@John M Dubil](/t5/user/viewprofilepage/user-id/4937913)

This is a known situation (not ideal), explained in depth here:   
[Solved: Sprint dates appear different between jira and adv... (atlassian.com)](https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Sprint-dates-appear-different-between-jira-and-advanced-roadmaps/qaq-p/1573860)


Tags: advanced-roadmaps
Issue Hierarchy - Can not remove Epic as number one
Asked by Michael Hauschild:

We have Advanced Roadmaps and are using our project and roadmap for 2 years now and have a lot of tickets :)

Until now we have focused on organizing the work with Epic as top-level, which is not sufficient.

Our goal is to organize our issues by

1. Initiative

2. Epic

3. Story / Task

4. Sub-Task

The challenge is, that it seems as if we can not remove Epic from 1st level and assign Initiative with this level. As you can see in the screenshot, the "remove" link is also not available for Epic.

Can you please let us know how to achieve this?

![Bildschirmfoto 2022-05-25 um 11.47.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/198992iB701788C6B97CB55/image-size/large?v=v2&px=999 "Bildschirmfoto 2022-05-25 um 11.47.25.png")


Answers:
author: Danielle Green
body: I think you want to remove the Bug level name (bugs will sit with stories in the standard issue types level).

This will give you Initiatives as a parent level to Epics. You cannot remove Epic level, as it is part of the fundamental issue type hierarchy in Jira, not just Advanced Roadmaps.

comments: author: Curt Holley
body: Totally agree with [@Danielle Green](/t5/user/viewprofilepage/user-id/1387771) answer. Will add in, that it is the "Parent link" field that will link the Epics to the initiatives, so it makes sense to ensure that field is available on your Epics,

Think Epic link field, but for the layer/s above.


Tags: advanced-roadmaps

cloud
Auto-schedule on unestimated issues
Asked by Ian Rees:

Does Auto-schedule depend on all issues in the plan being sized/estimated. Scenario is a Scrum Team that uses Story Points and elaborates issues and sizes for issues in near term backlog. So other issues in the Backlog that are further away are not yet sized. What would Auto-schedule do with those unsized issues


Answers:
author: Eddie Meardon
body: Hi [@Ian Rees](/t5/user/viewprofilepage/user-id/1144420)

The Auto-scheduler only touches issues that have been estimated. Any issues without one in your plan will simply be ignored.

Cheers

comments: author: Mark Scott
body: This doesn't appear to be the case for auto-scheduler in our Jira instance.

I've been struggling - because in the improved planning interface, all unestimated issues get start and stop dates of the entire release. It correctly assigns start/stop for those with story points.

If I switch back to the old planning view, I was able to tell it to provide default estimates, I just happen to like some features of the newer interface better, so I have to go back and forth.


author: Eddie Meardon
body: Hmmm, it sounds like you have a real mystery on your hands. Without seeing more of your site, I can't really help.

What I'd recommend is that you reach out to Atlassian Support at support.atlassian.com/contact. They'll be able to help you troubleshoot your specific problem.

Hope this helps,


Tags: advanced-roadmaps

cloud

schedule
Can I configure project so can't create Initiatives but can add Parent Link to an Initiative
Asked by Ian Rees:

I have created a new issue type and hierarchy level above Epic called Initiative. Initiatives are for cross project work. I thought if I just added the Initiative issue type to the 'Cross project' Jira Project, that Initiaves could be created in that project (that all works ok) but I wanted other projects to be able to add Initiave Parent Links to their Epics (i.e. link their Epics to cross project Initiaties) but NOT create initiatives themselves. The reason for that is that if they create their own PRoject Initiatives and make them parents of their Epics, the Epics cannot then be children of the 'Cross Project' Initiaves. Is that possible ?


Answers:
author: Ian Rees
body: This is solved. It is possible to configure as desired. Projects do not need to have Initiatives in their Issue type scheme to make their Epics children of other projects Epics


author: Bandarupalli Sai
body: Yes, you can use the initiatives across all projects in your instance without adding the initiatives in all projects. This is how the roadmap plans hierarchy works.


Tags: advanced-roadmaps

cloud
In the Issue Source config item I select Filter as the source but filter doesnt appear in drop down
Asked by Alan Tragarz:

Creating a Plan and selecting Issue Source as Filter. In the drop down there is a limited number of values displayed. When I type ahead the filter doesnt come up in the drop down. Moreover when I type the complete filter name it doesnt bring that filter back. So in the screenshot below if I enter 'INEX Features for 22.3' it brings up a completely different filter with a different name from a different jira project.

![FilterDropDownBroken.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/198603iA1DBC2284C75555D/image-size/large?v=v2&px=999 "FilterDropDownBroken.jpg")


Answers:
author: Curt Holley
body: What happens if you just type "INEX" or just "22.3"??  
I find just searching on the most distinct part of the name gets better results in these filter search windows.

comments: author: Alan Tragarz
body: I think the limitation there is that if we have say \> 20 items with "22.3" or "INEX" it still wont display the one I'm searching for, Hence why I tried entering the complete search string.


author: Curt Holley
body: I think you are right (and it is annoying). I would suggest changing the name of the filter (crazy, but it works). Give it a short, but distinct title. A word highly unlikely to be in any (or many) other filter names.


Tags: advanced-roadmaps

cloud
Is there a limit to roadmaps?
Asked by Jonas Dohlmann:

Hi,

I've created a product roadmap with roadmap macro in a confluence page as yo can see in the attachement.

My problem is now that I can't add names to a new lane. In addition I can't add names to bars in that new lane. I've also tried to add bars to existing lanes with new names but that's not possible either.

It might be because there's a lane limit, but right now it just seems buggy. Does anyone have an answer to that?

Kind regards,

Jonas

![Screenshot 2022-05-23 at 12.42.52.png](https://community.atlassian.com/t5/image/serverpage/image-id/198565iC145425AB8CA9541/image-size/large?v=v2&px=999 "Screenshot 2022-05-23 at 12.42.52.png")


Answers:
author: Daniel Capizzi
body: Hi [@Jonas Dohlmann](/t5/user/viewprofilepage/user-id/3785181)

Thanks for reaching out!

I'd recommend you repost your question in the [Confluence section](https://community.atlassian.com/t5/Confluence-questions/qa-p/confluence-questions) of the Atlassian Community to have the best chance of finding someone who can help you out here. Your question is currently posted in the Advanced Roadmaps for Jira section of the community, which is a different product to the one you're using, so most people here (myself included I'm afraid!) probably won't have much knowledge of this macro.

You can also feel free to raise a [support ticket](https://support.atlassian.com/contact) to request support or lodge feedback on the macro if you struggle to find help here in the Atlassian Community.

Cheers!

Daniel

comments: author: Jonas Dohlmann
body: Thanks, Daniel.

I'll try both.


author: Jonas Dohlmann
body: In addition to this problem I can add that if you create a new Roadmap Planner it's possible to add new titles for lanes but not possible to add titles in bars. Sooo....pretty random and buggy.


Tags: advanced-roadmaps
Does Jira Actually Use "Team Member" Information? Advanced Road Maps
Asked by John M Dubil:

Product: Jira Data Center 8.20.6. (Server)  

If I set up a shared team. And I give people individual capacity. Does JIra actually USE that information anywhere?  

It doesn't seem to even make use of the list of team members when assigning a jira to filter them down or auto suggest who is free.

If I create a team of UI/UX specialists, and say they are available 32 hrs a week... Does Jira actually make use of that information to know something is overbooked?  

I also can't see how Jira even uses just the list of members for a shared or project level team.   

Thoughts?

![Annotation 2022-05-22 072930.png](https://community.atlassian.com/t5/image/serverpage/image-id/198476iCD6DDE2798ECD15E/image-size/large?v=v2&px=999 "Annotation 2022-05-22 072930.png")


Answers:
author: Crystelle S
body: <https://confluence.atlassian.com/advancedroadmapsserver/scheduling-behavior-802170552.html>

Old question and old version but maybe this will be helpful to someone later on.

This is the oldest they have versioned on the KB for DC - <https://confluence.atlassian.com/jirasoftwareserver090/teams-in-advanced-roadmaps-1142452148.html>


Tags: advanced-roadmaps

server
Add an "Advanced Roadmap Plan" using HTML Macro in Confleunce
Asked by GAZAL, PIERRE:

Hi,

I just added an "Advanced Roadmap Plan" using HTML Macro in Confluence, but into the iFrame it asked me to **Log In** JIRA.

How can I do to ?

Regards,

Pierre

![Plan HTML.png](/t5/image/serverpage/image-id/198111iC5EED12393744F48/image-size/large?v=v2&px=999 "Plan HTML.png")


Answers:
author: Dave Mathijs
body: Hi [@GAZAL, PIERRE](/t5/user/viewprofilepage/user-id/4934832) welcome to the Atlassian Community!

If you're on Server/Data Center, install this free app: [Advanced Roadmaps for Jira in Confluence](https://marketplace.atlassian.com/apps/1221237/advanced-roadmaps-for-jira-in-confluence?hosting=server&tab=overview)

You'll have a specific macro to insert.


Tags: advanced-roadmaps