youngmon/atlassian-qna huggingface dataset:
Inserting external content in a Confluence page
Asked by Ignacio_Inchausti:

Hello Community - I'm seeking to insert content from Word, Excel, PDFs in a Confluence page. Adding a link seems to be limited to other Atlassian sources. Is there a way to insert content from external sources?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602) ,

if you want to add content from word,excel or pdf my suggestion is to attach file to your page and use office macro (<https://support.atlassian.com/confluence-cloud/docs/insert-microsoft-office-macros/>).

Fabio


Tags: cloud
Page content manipulation for PDF export
Asked by Ignacio_Inchausti:

Hello Community - I'm using a journalised page for weekly status reports, using the "/expand" command to create each week's report. When I export to PDF all expands (all reports) get exported. How do I export individual reports to PDF from the confluence page?


Answers:
author: Andy Gladstone
body: [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602) the PDF export is a page level export trigger. You cannot exclude some content from the export as you state you are attempting to do on this single journalized page.

comments: author: Ignacio_Inchausti
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) - many t hanks for the advice. I'm still on my Confluence "L Plates", so all assistance is gratefully accepted.


author: Andrii Maliuta
body: Hello [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602) ,

Just FYI as an option, you can try to put each **Expand** (or several as you need) in **Excerpt** and then combine various reports using **Except Include** macros to form different reports on pages that can be exported to PDF separately.

comments: author: Ignacio_Inchausti
body: [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) - thanks for the suggestion. I'll try this out.


Tags: cloud
Adding multiple users to one page how licensed by multiple organizations
Asked by H?mori Gerg?:

Hi!

I have one particular project where I want to add/invite multiple users, who actually have licenses but not through my organization.

Is there any possibility to add them to my page/project, or do I need to extend my license? (In this case, there will be some users who will have double licenses.)

Thanks


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@H?mori Gerg?](/t5/user/viewprofilepage/user-id/5285795), I assume by "*license not through my orgnization,*" you mean these users are not part of your Confluence user group?

In this case, you can invite external users to your Confluence site by granting them Guest access, here's more detail about it: <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

comments: author: H?mori Gerg?
body: Thanks [@Linh Pham_Ricksoft_Inc](/t5/user/viewprofilepage/user-id/5233021) ,

This solution what i need, thanks a lot.

Regards

Gergo


Tags: cloud

confluence-cloud
While importing a backuped space an error message with no description pops up, what has gone wrong?
Asked by Administrator:

The following error shows after the attempt to upload the .zip file:

![DR backup error.png](/t5/image/serverpage/image-id/273450i77F58FD213D405D6/image-size/large?v=v2&px=999 "DR backup error.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Administrator](/t5/user/viewprofilepage/user-id/5283875) you may want to check out this community thread which answers your question:

* <https://community.atlassian.com/t5/Confluence-questions/Import-confluence-space-from-cloud-export-fails-with-an-error/qaq-p/1657449>

comments: author: Administrator
body: Thank you but unfortunately this doesn't help, as my backup file is in the correct (.zip) format including all the **exportDescriptor.properties** , **entities.xml** and **attachments** folder (all together zipped 15 989 940 KB)...   
With another space it was working but this one shows this error.


author: Dan Tombs
body: Hi [@Administrator](/t5/user/viewprofilepage/user-id/5283875) With cases like this you may want to look to Atlassian support or at least the audit log to see if there was any additional information as to why it failed.

If all the files aren't corrupt and are in the right formats etc. then I think this may be your only route.


Tags: cloud

confluence-cloud
How can I make my site public?
Asked by Jimmy Trivedi:

So I'm a free user and I've this site on Confluence:

<https://jimmytrivedi.atlassian.net/wiki/spaces/GJP/pages/574857573>

Write now this is not displaying to user who are not even on Jira. I want to make my Confluence site public, so that anyone on the Internet can view my site, if I give access to particular docs.


Answers:
author: Ste Wright
body: Hi [@Jimmy Trivedi](/t5/user/viewprofilepage/user-id/3939054)

You need to be on a **paid** **plan**to modify the Global/Space Permissions, which is where you can make a site accessible to anonymous users (i.e users on the public internet).

Once you are on a paid plan:

* Go to Settings (cog icon in top-right corner)
* Select *Global Permissions*from the left-hand menu
* Select the *Anonymous Access*tab
* Press *Edit,*and then grant users access as appropriate

Once your site can be accessed, you have to make individual Spaces available:

* Go to a relevant Space, and choose *Space Settings*from the left-hand menu
* Select *Space Permissions*
* Down the bottom of the page, press *Edit Permissions*under the Anonymous Access section
* Modify the permissions as needed, then press *Save All*

Check out this help page for some more information: <https://support.atlassian.com/confluence-cloud/docs/set-up-public-access/>

Ste

comments: author: Jimmy Trivedi
body: Thank you [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470)


author: Matt Reiner [K15t]
body: [@Jimmy Trivedi](/t5/user/viewprofilepage/user-id/3939054), my team also makes an app called Scroll Viewport that may or may not be a good fit for your use case.

With it, even on the free Confluence plan, you can publish one our more spaces to a fully customizable help center site, with a custom URL and everything.

I figured I'd throw it out there in case that's more along the lines of what you're looking for.

[https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?tab=overview&hosting=cloud)

comments: author: Jimmy Trivedi
body: Thanks [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048)

but, in your marketplace app also I've to pay it 20$ a month, instead I can pay it directly to confluence. As a user, I need free for 1-10 user plan.


author: Matt Reiner [K15t]
body: Sure, of course!


Tags: cloud

confluence-cloud
Copy Bars in Confluence Roadmap
Asked by Tami Blake:

I am creating a roadmap where the different lanes will have the same bars. Can I copy a lane or bars to do this faster?


Answers:
author: Ste Wright
body: Hi [@Tami Blake](/t5/user/viewprofilepage/user-id/5285398)

Is this the "Roadmap Planner"? If so, not that I know of unfortunately.

Ste


Tags: cloud

confluence-cloud
Is publishing product SEN number safe?
Asked by Toomas Adson:

We plan to purchase apps for JIRA and Confluence throug public procurement, because we are public institution. In order for sellers to get quote from Atlassian and to offer right licence for our products, do they need to know the product SEN number? And is it safe to publish the SEN number in public procurement where all possible companies can see it?


Answers:
author: Aaron Geister
body: [@Toomas Adson](/t5/user/viewprofilepage/user-id/4718141) ,   

Hope you are having a great day. Those are great questions. Let me help try and answer those for you.   

Atlassian Partners do need the SEN of your org to gain a proper quote. They also need the permission of the technical contact(typically and ORG admin) in writing to get those quotes.   

I would caution against publishing those SEN publicly and only share those with the partners that you are getting quotes from.   

Here is an article about the from a server data center side but tells you how to get to the my.atlassian.com to check license and technical contact. [SEN](https://confluence.atlassian.com/support/how-to-find-your-support-entitlement-number-sen-229840018.html)  

If this helps you please mark it as answered and if you need more assistance please reply to this thread.   

I hope you have a wonderful Friday.   

Respectfully,   

Aaron  


Tags: confluence-server

jira

server
Adding 2 different font sizes in one line
Asked by Christos Basdekis:

Hello, I am trying to achieve the following format but with not luck so far. I want in the same line to have 2 different font sizes. For example:  

Large text (smaller text)  

In other editors when you highlight the text, you can apply specific font size to that text only without affecting any text left, right, below or above that. In confluence is seems that can only apply header size which affects the whole row and some times the ones before or after.  
Is there a way to achieve what I described above?  


Answers:
author: Dan Breyen
body: Hi Christos, it's my understanding that ability isn't available at this time. I found a similar suggestion [CONFCLOUD-46077](https://jira.atlassian.com/browse/CONFCLOUD-46077) created in Atlassian's Jira site. Feel free to add a comment, vote for and watch it for further updates.

Hope that helps.

comments: author: Christos Basdekis
body: Hi Dan, Thank you for the reply. I will check the link you have provided, but is pity that this is not possible.


Tags: cloud

confluence-cloud
I want to copy the contents of client's confluence to my confluence account, is it possible?
Asked by Krishna Singh:

There are two different confluence instances both are on free tier, where in one client writes user stories and there is another where we have the whole development team. Since we have limitation to add number of people on client's confluence. I want to copy the contents of client's confluence to my confluence account, is it possible?


Answers:
author: Brant Schroeder
body: [@Krishna Singh](/t5/user/viewprofilepage/user-id/4554461) technically you can export and import spaces or pages from cloud to cloud products. You could get an app like space sync that would allow you to keep the spaces synced in real time [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=sync](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=sync)

comments: author: Krishna Singh
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100),

Thank you for responding, your solution indeed helped but I am having trouble syncing those two spaces using spaces sync app. I have reached out to their support. Hopefully they will revert.

Again, thank you for taking out time to respond.


Tags: cloud

confluence-cloud
Confluence Cloud Migration Assistant - Assess your apps question
Asked by Krzysztof Korgiel:

Hello, we are trying to migrate Confluence from Server to Cloud version. I can see in Confluence Cloud Migration Assistant that, for example, Counter for Confluence is used on 7 pages. Is there any way to quickly check on exactly which pages this application is used?  

![Zrzut ekranu 2023-08-04 133715.png](/t5/image/serverpage/image-id/273237i284F6F6F32DD4B1F/image-size/large?v=v2&px=999 "Zrzut ekranu 2023-08-04 133715.png")


Answers:
author: Rodrigo
body: Hello [@Krzysztof Korgiel](/t5/user/viewprofilepage/user-id/5284977), and welcome to the Atlassian Community!

You could check where these macros are placed by the Macro Usage Statistics; perhaps it can help you and your team

* [Confluence - Macro Usage Statistics](https://confluence.atlassian.com/doc/macros-139387.html#Macros-Macrousagestatistics:~:text=Confluence%20Plugins.-,Macro%20usage%20statistics,-Confluence%20administrators%20can)

Hope this helps,  
Rodrigo

comments: author: Krzysztof Korgiel
body: Thank you Rodrigo. This is exactly what I was looking for.


Tags: confluence-server

migration-customer-care

server
Is this Apps work in Confluence?
Asked by Ivan Kiyaev:

We need install next applications in Confluence Cloud  
1.[https://marketplace.atlassian.com/apps/1226734/reports-charts-and-graphs-for-jira-dashboard-free?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1226734/reports-charts-and-graphs-for-jira-dashboard-free?tab=overview&hosting=cloud)

2. [https://marketplace.atlassian.com/apps/1214527/javascript-charts-for-jira-cloud?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1214527/javascript-charts-for-jira-cloud?tab=overview&hosting=cloud)

3. [https://marketplace.atlassian.com/apps/1220667/kanban-analytics?tab=support\&hosting=cloud](https://marketplace.atlassian.com/apps/1220667/kanban-analytics?tab=support&hosting=cloud)

For JIra Cloud this apps work, but in Confluence we don't saw they. How enable this apps for Confluence Cloud


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Ivan Kiyaev](/t5/user/viewprofilepage/user-id/5037223) Those apps are solely developed for Jira and you can't install them in Confluence. What is your use case? we may able to provide you with Confluence apps/features.


author: Danut M _StonikByte_
body: Hi [@Ivan Kiyaev](/t5/user/viewprofilepage/user-id/5037223),

Try our app **[Great Gadgets for Confluence Cloud](https://marketplace.atlassian.com/apps/1226592/great-gadgets-for-confluence-cloud?hosting=cloud&tab=overview)** . It covers most of the functionality of the mentioned apps. It is also available for [Jira](https://marketplace.atlassian.com/search?query=stonikbyte+great+gadgets+agile).

![](https://blogstonikbyte.files.wordpress.com/2022/01/image-13.png?w=806)

To make a better idea of what you can do with this app, take a look over the articles on our blog: <https://blog.stonikbyte.com/>.

If you have any questions, please don't hesitate to contact support@stonikbyte.com.

Thank you,

Danut Manda


author: Rodrigo
body: Hello [@Ivan Kiyaev](/t5/user/viewprofilepage/user-id/5037223),

It seems you might be confusing the availability of apps for Jira and Confluence.

These products are different in their own way and have their separate marketplaces as well. If you are interested in analytics, try to locate similar apps that might fulfill your objectives.

* [Atlassian Marketplace - Search for Analytics](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=analytics)

![mkt.png](https://community.atlassian.com/t5/image/serverpage/image-id/273296iDDAE06F542B173B3/image-dimensions/224x171?v=v2 "mkt.png")

All the best,  
Rodrigo


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Why are you thinking you want to install issue tracking apps in a wiki system?


author: Ivan Kiyaev
body: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/273285i9AF267C1CB2B498F/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
How to accessing confluence macros using python
Asked by Nachikethas E:

0  
I want to create a pie chart in confluence using python, but I am not able to find any docs regarding this in Atlassian can anyone help me on this.

I have gone through Atlassian confluence code, but I didn't get any info.


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Nachikethas E](/t5/user/viewprofilepage/user-id/5078000) ,

There is no direct way to access Confluence macros from Python. You can only access some macro data through the API.

However creating a chart would require a "chart macro", which you could create using an Atlassian SDK like Connect of Forge.

As a recommendation, first I'd look into existing macros, and see if one of them suits your needs.

comments: author: Nachikethas E
body: Thank you for this recommendation [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132)


Tags: cloud

confluence-cloud
Who can add a feature to Livesearch Macro to restrict search to page / subpages?
Asked by Adrian Paliczka:

There are two macros to allow search. Livesearch and Pagetree. They present results in different form of which Livesearch does a better job. In big organisations where confluence is used by thousands of people for various purposes it does never make sense to search the entire domain and top search bar can be used for it if needed.

I (and what it seems more people) want to be able to add a search tool bar (mini google) on to a page that would search that page and all child pages simple. Working with labels is out of the question as again with many publishers people won't know/be doing it. Who can do add a feature to Livesearch macro to allow restricting it to a rootpage same as in PageTree - does not look like a hard job to do (copy paste the code from pagetree)?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Adrian Paliczka](/t5/user/viewprofilepage/user-id/5284864) Welcome to the community!

I am afraid to say there is no way to limit the search to a specific page. However, you can limit it to a single or multiple space:

* [Live Search Macro](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html)
* [CONFSERVER-26179](https://jira.atlassian.com/browse/CONFSERVER-26179)

comments: author: Sayed Bares [ServiceRocket]
body: Additionally you may want to check third-party solutions:

* [https://marketplace.atlassian.com/search?hosting=server\&product=confluence\&query=search](https://marketplace.atlassian.com/search?hosting=server&product=confluence&query=search)


Tags: confluence-server

server
When using the drag & drop in Confluence Calendar, some issues will not accept the movement
Asked by Mike Caws:

When using the drag \& drop in Confluence Calendar, some issues will not accept the movement and will return to the original place in the calendar and some will accept the movement.

If I amend the date within the JIRA issue, after a confluence calendar refresh, the issues that will not accept the drag \& drop function will show in the new calendar location.

I cannot workout what the variable between these are... any suggestions?


Answers:
author: Dan Breyen
body: Hi Mike. Does it happen with multiple users? Another thing to check could be different browsers? Have you possibly tried different browsers to see if there's a difference?

I found another community article with someone having the same issue last December ([Change Status](https://community.atlassian.com/t5/Jira-Software-questions/No-longer-able-to-change-status-via-drag-and-drop-of-ca/qaq-p/2222923) ) but that resolved itself.

I see someone mentioned checking permissions.

If you are still having an issue and can find a way to replicate it, you could see what Support has to say and open a ticket @ support.atlassian.com (click on 'contact' in upper right)

Hope that helps.

comments: author: Mike Caws
body: Hi Dan, yes this is something that spans across all users - the issues that work / don't work are consistent will all users too.

I can replicate with active data, so will raise a case ASAP.


Tags: cloud

confluence-cloud
Confluence shows Chinese character as ????
Asked by Jason Liu:

Our test Confluence shows Chinese character as ????. Is there any configuration I can do to make it right?


Answers:
author: Rodrigo
body: Hello [@Jason Liu](/t5/user/viewprofilepage/user-id/4567629)!

May I ask where did you found this situation? On my experience, I've seen it when exporting files from Confluence, and most of the times is related to the encoding of the database.

Do you know which encoding is in your database? UTF-8 should be the default recommended by Atlassian.

And as an added step, you can run a test following the link below:

* [Troubleshooting Character Encodings](https://confluence.atlassian.com/conf719/troubleshooting-character-encodings-1157467672.html)

Best regards  
Rodrigo


author: Pavel Junek
body: Hi Jason,

You can look at Atlassian KB - [Chinese characters appears as question marks](https://confluence.atlassian.com/confkb/chinese-characters-appears-as-question-marks-776649333.html)

Pavel

comments: author: Jason Liu
body: Hi Pavel, I checked. I think it's not my case.![kmtstdb.png](https://community.atlassian.com/t5/image/serverpage/image-id/273204i40D5465D995D35A7/image-size/large?v=v2&px=999 "kmtstdb.png")


author: Pavel Junek
body: OK, maybe you can try this KB article - [Characters Not Supported by ASCII are Being Displayed as Question Marks](https://confluence.atlassian.com/jirakb/characters-not-supported-by-ascii-are-being-displayed-as-question-marks-120521793.html)


Tags: confluence-server

server
External status reporting
Asked by Ignacio_Inchausti:

How can I copy my confluence status report to a word doc or email to report weekly status?


Answers:
author: Rodrigo
body: Hello [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602), and welcome to the Atlassian Community!

If creating reports is a weekly recurrence, you could also review helpful apps in the Atlassian Marketplace that could help simplify this process.

* [Atlassian Marketplace: Search for Exports](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=export)

Out of the back of my head, I can recommend [Scroll PDF Exporter](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) due to the automatic template creation; that function can save some minutes, and I love a good-looking organized doc anytime.

All the best,  
Rodrigo

comments: author: Ignacio_Inchausti
body: Hi Rodrigo,

Thank you for the suggestion; I'm going to check it out.


author: TC Wang
body: Hi, [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602) welcome to the community!  

Not sure what exactly is inside your status report, but perhaps you can try to export your Confluence page to a Word/PDF file?  

To do this, go to the page and select ??? \> Export \> Export to Word or Export to PDF. More details can be found on this [page](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html).

![Screenshot 2023-08-04 at 4.12.38 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/273184i0CF226F45E7ECC16/image-size/large?v=v2&px=999 "Screenshot 2023-08-04 at 4.12.38 PM.png")

I hope the above helps!


Tags: cloud

confluence-cloud
page property report fails to fetch the data from pages using page property and label
Asked by aad s:

Am using page property and page property report macros with labels.

Sample pages use page property with tables. Label is attached to each of the sample pages.

The summary page that uses page property report macro. With properly configured label, and In Space details. But it fails to fetch the data.

Even tried by adding Page property id, Title column heading and Columns to show are added to cross check.

In the same space, I have different set of pages with page property, property report and labels, that are working fine.

The newly created pages are having issues. There is recent changes to confluence space access permissions.

I feel like newly created labels and page property macros does not work after changes to confluence space access permissions.

Let me know if the issue is really because of access permissions. And how to resolve.

If not, what is the right way to solve the issue?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@aad s](/t5/user/viewprofilepage/user-id/2692550) can you share a screenshot from the page property macro and page property report macro which is not working? I don't think it is permission related. As long as you have access to the page then it should show up in page property report macro.

comments: author: aad s
body: Can you share upload location? I dont want to share it for public view.

Else Is that possible to connect over a web call? I can show you issues in two minutes.


Tags: confluence-server

server