youngmon/atlassian-qna huggingface dataset:
Rendering external CGI and Confluence
Asked by Johan Berg:

I want to include external CGI in Confluence. In the preview of the page it just shows up as empty. The Confluence HTML macro is enabled. Pure external HTML works fine but not CGI, does that have something todo with Tomcat config (web.xml)?

The code looks like this which it cannot render on the external web page in Confluence:  
\<div id="file"\>\<form action="<http://server/file.cgi>" method="post"\>

We run Confluence 5.6 on Linux.


Answers:
author: Jason Hensler
body: I may be wrong here but, if the only code you have in the html macro is "\<form action="<http://server/file.cgi>" method="post"\>" then you shouldn't see anything. Your html is only defining a form with a submit action and is not including the content of the page (cgi) you are referencing. We use the bob swift html plugin so that we can include external html pages. Alternatively you could use an i-frame in your html macro to include the cgi file, that would look something like \<iframe src="[h](http://www.w3schools.com/)<ttp://server/file.cgi>"\>\</iframe\>

comments: author: Johan Berg
body: Thanks I will try that out.


Tags: confluence-administration
Does Confluence 5.4 support simultaneous edit?
Asked by Srinivas Patruni:

Does Confluence 5.4 support simultaneous edit? Ex. When User 1 Commits his changes first and User 2 saves his changes, will it merge?


Answers:
author: Paul Pasler
body: Confluence will tell you if an other user also edits a page. It also tells you, that it will merge the changes, but personally I would not rely on that. So it does support concurrent edit, but maybe not with the result you expect.

comments: author: Srinivas Patruni
body: I have searched for the online documentation for more information but i did not find. Appreciate if you could point me to documentation link?


author: Steven F Behnke
body: Here ya go! This is the documentation link for Confluence 5.4!<https://confluence.atlassian.com/display/CONF54/Concurrent+Editing+and+Merging+Changes>


author: TomC
body: In case you didn't hear about it, at Summit 2014 they announced with fanfare and a concept demonstration that live (simultaneous) editing was being developed for upcoming Confluencr 6.0. Cheers, Tom
Migrating confluence to a new domain
Asked by Adam James:

Hi,

I've just been given the task of migrating our existing Confluence 3.4 servers (1 web and 1 sql) to a new domain and use a new LDAP server.

I have little to no knowledge of confluence and was wondering if anyone could point me in the right direction. Are there any documents out there explaining this procedure?

Regards,

AJ


Answers:
author: Adam James
body: I've managed to get the site back up. Thanks for all your help!!

I do have one more question though, since I have changed the LDAP settings there are no accounts with the required permissions to login to the site GUI. Where within the confluence data folders can I modify/create an administrator account so that I am able to login to the GUI again and then recreate my groups \& users?

comments: author: Mallmann
body: Hey again Adam!That's great to know :)To restore the local admin access you can check the following documentation: <https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>There are steps to create a new user or reset the admin password for an existing local admin account on that article.Let me know if you have any questions!Eduardo


author: Mallmann
body: Hey AJ,

Regarding the LDAP connection, we also have a documentation that covers this configuration: <https://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory>

However, as I'm not sure whether you're going to migrate the users from one directory to another, you may want to describe what you need a bit more so we can help you better. :smile:

Hope it helps!

Eduardo Mallmann


author: Elisa [Atlassian]
body: Hi Adam,

Yes, please take a look at this doc and let us know if you have further questions. :smile:

[Migrating Confluence Between Servers](https://confluence.atlassian.com/display/DOC/Migrating+Confluence+Between+Servers).

Also, we have an amazing team of Confluence Server Support. Feel free to raise a ticket with them if you need further assistance with the migration (support.atlassian.com \> Confluence Server)! ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")

Cheers!


Tags: confluence-administration
How To Access Self-Hosted Confluence Over SSL
Asked by Shane Ketterman:

Hello,

We are wanting to purchase Confluence self-hosted and use it for our knowledge base but one of the requirements we have is that it needs to be run over SSL because the server is in our private cloud.

I have tried everything in the documents and followed it all to the letter but no matter what I do, I cannot get it to load over SSL. I am not sure what else to try or do. I downloaded the JDK, used the keytool, generated my key and left the location default. I then uncommented the section in the server.xml file and kept the password as is since I used the default password as well to keep it simple. I changed the BASE URL and then restarted. Nothing works as I just get a "page cannot be displayed" error each time.

This server is not on a domain, it's standalone so in the keytool questions for first and last name, i just entered the server name but it has no FQDN as it's just a standalone an not on a domain. Is that an issue perhaps????

I'm totally perplexed at how to make this work over SSL so any help would be really awesome


Answers:
author: Shane Ketterman
body: OK. I figured this out for anyone else out there that runs into this. Basically, it all came down to looking at the darn log file (catalina). It said that the .keystore file could not be found in c:\\ and I had not placed it there, rather, I left it in c:\\users\\administrator

So after moving it to C:\\ everything worked after restarting the services


Tags: confluence-administration
Why does not the AUI Button Hyperlink macro work?
Asked by John Erik Setsaas:

I've added several buttons using the AUI Button Hyperlink, but currently, nothing happens when I select the button, so I'm obviously doing something wrong. However, as there are only a limited number of parameters to set, I need some help in investigating this.

I fill in the title, URL and button type=standard and icon=none. I leave ID and class empty.

The button appears nicely when I save, but nothing happens when I select.

Adding a regular hyperlink works fine.

Any hits as to what I'm doing wrong?

John Erik Setsaas


Answers:
author: John Erik Setsaas
body: Not sure what you are talking about, Volodymyr. I get the following dialog when editing the macro, and no place to edit the code of the macro.

<https://www.dropbox.com/s/lciy1jml4t2w7zq/Screenshot%202015-02-10%2009.08.19.png?dl=0>

However, the sysadm found that there was an upgrade available. When this was installed, the buttons worked.

[](https://community.atlassian.com/t5/Confluence-questions/Why-does-not-the-AUI-Button-Hyperlink-macro-work/qaq-p/317743?attachment-id=174){#link_1188e6dbb43fb6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53655/1/Screenshot%202015-02-10%2009.08.19.png){#display_1188e6dbb43fb6_0}


author: Volodymyr Krupach
body: I do not think that AUI button has url param. You need to define onclick handler:

```
AJS.$("#YOUR-BUTTON-ID").click(function() {  window.location.assign("http://google.com");});
```

comments: author: Steven F Behnke
body: Aha! They must have changed something at some point, because I'd been using that set up as a URL param and then at some point it stopped working. I wasn't sure when.
Where do I find the View File macro for Confluence 5.7?
Asked by David Stutzman:


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: There isn't a general File Viewer Macro, there are however file type macros:

Displaying an Office or PDF Document in Confluence {#toc-hId-1622480200}
------------------------------------------------------------------------

To display an Office or PDF document in a page, use one of the following View File macros in the macro browser:

* Office Excel
* Office PowerPoint
* Office Word
* PDF

Source:

<https://confluence.atlassian.com/display/DOC/View+File+Macro>


author: David Stutzman
body: Thank you, Stephen.
Any harm in upgrading Confluence but not JIRA?
Asked by Joe Szilagyi:

Our JIRA is 6.1 and our Confluence is 5.2.5. Logins for AD are handled by JIRA for both and they are integrated.

We would like to upgrade our Confluence to 5.7, and JIRA afterward at a later time in a separate project.

Is this supported? Are there any gotchas? We know we will need to upgrade underlying systems on the Confluence host like Java, Tomcat, and MySQL as well as a prerequisite for the actual Confluence upgrade.


Answers:
author: Mallmann
body: Hello Joe,

Actually this would not be a problem at all! You can upgrade just one of the applications without affecting the other one. :smile:

However, remember that we recommend testing the upgrade process on a staging environment first, so you can check any problem that might happen, and understand how to fix and/or avoid them when upgrading the Production instance.

Please, if you have any questions on how to achieve that, let me know!

Best regards,

Eduardo Mallmann

comments: author: Joe Szilagyi
body: Thanks Eduardo! We definitely got the staging environment built out for just this purpose. :)


Tags: confluence-administration
How select 'BlankPage' on 'Create form template' Macro ?
Asked by Jongil Baek:

Sorry\~

I couldn't English very well...

<br />

I using 'Create form template' macro.

but, 'Template name' property have not 'BlankPage' item.

How use 'BlankPage' in 'Create form template' macro?


Answers:
author: Alex Medved _ConfiForms_
body: You can make a template (empty) that is called 'Blank Page'... but what is the point?
Schedule an event hourly in Calendars?
Asked by Paul Shave:

We have a need to create an event on a team calendar that occurs every hour, is there a way easily create a repeating event for hourly in the create event dialog? Its easy for Daily/weekly/monthly, etc but I don't see a way to do this for hourly.


Answers:
author: Paul Shave
body: Yes but end users are looking for the same functionality that the interface currently provides for weekly and daily scheduling..


author: Christian Czaia _Decadis AG_
body: Couldn't you create one daily event per hour? 1PM, 2PM, 3PM etc,?
Problems with Images in Confluence 5.7
Asked by Neal Culiner:

Hello,

I've been running Confluence for over a year on Windows Server 2012 R2 and all has been fine. I kept the images in the database but see that is deprecated in 5.7 so migrated to the file system. The problem is that if I drag and drop an image into a page I can view it. I can go to another computer and sign in as me and view it. If I sign in as a test user I cannot view the image, it shows as a broken image yet the text I can read fine. I've been struggling with this since 5.7 was installed and cannot figure out why. I've checked permissions, etc.

Why is it that only I can view the image attached to a page in the main content of the article? In fact this morning I replied to the page and attached an image to the comment and the other users CAN see it. But they still cannot see the image in the main article. I've seen this with other users adding images and I can't view it so I know it's not a permission issue but something where only the author is able to view the image they post.

Any ideas on how to resolve this?

Thank you.


Answers:
author: Neal Culiner
body: Posted to a new question now that the issue has been narrowed down. [Drag and Dropped Images only show for the Author, broken for all other users](https://answers.atlassian.com/questions/12260623/drag-and-dropped-images-only-show-for-the-author-broken-for-all-other-users?src=sidebar)


author: Neal Culiner
body: After additional testing I determined that this problem occurs only when dragging and dropping images in. I'm using Safari on a Mac and have not tested other browsers. If I use the INSERT button on the toolbar this problem does not occur.
JIRA 2 dimensional filter gadget on a Confluence page requires re-authentication
Asked by Jeanne Howe:

We have aded the JIRA 2 dimensional filter statistic gadget to a Confluence page. Every time we go to this page or refresh this page, we are required to authenticate to JIRA for this gadget to display results. We have several other gadgets on the page that display as expected (authenticate once and you are all set).

Is anyone else having an issue with this gadget in Confluence?


Answers:
author: Matt Snow
body: I have the same issue. Confluence 5.6.6 and JIRA 6.4.8 each configured independently with a LDAP directory to the same set of users. JIRA macros in Confluence work just fine, but not gadgets.


author: Hector Vazquez
body: I'm having the same problem with the two-dimensional gadget. I tried it in 5.4.4 and 5.7.3 with no luck.Doc says to add the gadget url to the External Gadgets section in the admin module, but that didn't help.


author: Jeanne Howe
body: Well that's disappointing. You are on a higher release than we are, so an upgrade wont help.


author: Peter Bengov
body: We have the same issue. JIRA 6.3.12 Confluence 5.0.1


Tags: confluence-administration

gadget
Confluence Upgrade to 5.7 - Attachment Migration Question
Asked by Andre Lehmann:

Hi there,

I'm just testing an Upgrade from our Confluence 5.4 to 5.7.

The 2nd upgradeTask is: resolveAttachmentIdClashes No ID collisions were found between the ATTACHMENTS and CONTENT tables.  
For our instance: doMigration Beginning migration of 126497 attachment entries...

It starts with:

13:28:32,437 doMigration Migrated 126 (126 of 126497) attachment entries to the content table in 16s.  
13:40:58,633 doMigration Migrated 1582 (1708 of 126497) attachment entries to the content table in 746s.  
13:55:04,902 doMigration Migrated 1880 (3588 of 126497) attachment entries to the content table in 846s.  
14:13:34,127 doMigration Migrated 2429 (6017 of 126497) attachment entries to the content table in 1109s.  
14:35:30,387 doMigration Migrated 2852 (8869 of 126497) attachment entries to the content table in 1316s.

If I make a forecast with that values, that means that the attachment migration will take more than 17h!!!

Is that normal? What are your experiences?

There is no cpu/memory load on that server. Attachments are mounted with nfs

Kind regards  
Andr?


Answers:
author: Rodrigo Girardi Adami
body: HI Andre,

That's odd. I can see that you have a lot of attachments. Using NFS can be the cause as well. As far as I know, using NFS is not officially supported.

My advise would be to test a Confluence with a local file system storage and check if the issue persists when migrating a fewer number of attachments such as 20 or 30 thousand which should give us an sample rate good enough to measure the total time to accomplish the migration.

Cheers,

Rodrigo

comments: author: Andre Lehmann
body: Hi Rodrigo,thanks for your answer. The whole update finaly finished after 5.5hours.The complete attachment migration took 4.5hours.On our main live-server we don't have nfs anymore so that should be go faster than :-)Now I have to wait until all plugins are marked as compatible or even the most used ones..Kind regardsAndr?


Tags: confluence-administration

moderators
Hide page template in Confluence?
Asked by Timothy Harris:

How can you create a page template and hide it in the create dialog?

I have a top level FAQ page template. On this page template I have added a create from template macro/button. I want spaces to be able to select create new FAQ and get the top level page with the button. That way when they select the button the templated FAQ page is created under the top level page, which also has a live search box.

So, obviously, I need a template for the top level page, which has the create FAQ page button and live search and I need a template for the actual FAQ page, which has the question and answer. But I do not want the actual FAQ page to show up in the create dialog.

First of all it is confusing for users. Secondly the FAQ pages will end up all over the place as they can hit the create button from any page in the space.

So, any ideas, work arounds for hiding the actual FAQ page template and only showing the top level template?


Answers:
author: Steve Gerstner [bridgingIT]
body: Have you just tried disableing the FAQ template? This will definitly prevent the ability to select the template in the create page dialog...

I'm not sure if this will let your add-page macro fail!?!?

Regards

Steve


Tags: template
JIRA Issues macro in Confluence gives error APP_UNKNOWN
Asked by Sabine Van Regenmortel:

Hi,

When I use a JIRA Issues macro (<https://confluence.atlassian.com/display/CONF43/JIRA+Issues+Macro>) in my Confluence 4.3.1 page, it results in the error  
APP_UNKNOWN; Unknown Application: {0}; \["confluence:8090676"\]\<br/\>class com.atlassian.confluence.extra.jira.TrustedAppsException

It used to work before and changed nothing in the Application Link. In its Incoming Authentification, the Trusted Applications status is on 'Configured' (green):  
"AGIT6" (JIRA) is currently configured to make requests into this Confluence environment using Trusted Applications. "

I use JIRA 6.3.10. There, I also have defined an application link in the Application Navigator towards Confluence.

Thanks in advance,  
Sabine Van Regenmortel


Answers:
author: Sabine Van Regenmortel
body: Hi Feng, thanks for answering! I got this link from the Atlassian Support Team too, but for me it didn't work.

I think I will just upgrade Confluence and use the new JIRA Issue macro instead of the old JIRA Issues macro.


author: RudeyG
body: There is a KB article here about your question: <https://confluence.atlassian.com/display/CONFKB/Encountered+_APP_UNKNOWN+Error+When+Using+JIRA+Issues+Macro>.

I got the same issue - Haven't got a chance to apply the method described above yet.
OnDemand: how to archive (backup) a part of confluence as pdf in given structure?
Asked by christoph mueller:

we would like to archive a part (the tender documents) of our documents (inkl. attachments and comments) in confluence as pdf in the given hierarchical structure so that we can delete the documents afterwards in confluence.

how can we do this?

thanks


Answers:
author: christoph mueller
body: thanks for your info.

exporting as html is what we need. structure, attachments and comments will be exported!

thanks


author: Alejandro Conde Carrillo
body: You can export a page tree to PDF as per [Export to HTML, XML, or PDF](https://confluence.atlassian.com/display/Cloud/Exporting+Content+to+Word%2C+PDF%2C+HTML+and+XML#ExportingContenttoWord,PDF,HTMLandXML-ExporttoHTML,XML,orPDF). Unfortunately, this does not include attachments and comments. I actually do not see how you would have the attachments in a PDF file.


Tags: cloud

confluence-cloud
Is it possible to link more more than one space to Jira Service Desk for the KB
Asked by Alicia Miller:

Hi All,

Does anyone know if you can link more than one KB space to be searchable in JIRA Service Desk?

Thanks,

Alicia


Answers:
author: Alejandro Conde Carrillo
body: That is not possible at the moment but there is already a feature request for this functionality: <https://jira.atlassian.com/browse/JSD-170>


Tags: confluence-administration

customer-portal

jira

jira-administration

jira-service-desk
Users not showing up in Confluence Directory
Asked by Doug Wiesner:

We have started using JIRA and Confluence in cloud accounts. I do not use any LDAP and entered all uses manually.

Except for my self, I cannot see any users in the Confluence People directory. I have marked them as JIRA and Confluence users and They all show as user in the Application Access list for JIra and Confluence. Yet none show up in the Confluence Peoples directory. What am I doing wrong?


Answers:
author: Doug Wiesner
body: This is the reply from tech support and it appears to work.:

*Hi Doug,*

*Unfortunately this is a small bug that happens when setting am instance up.*

*The workaround for it is simply accessing the missing user profile. The easier way to do that would be each user on his first login, access their own profile, in order to populate the People Directory.*

*Could you perform a test to see how it goes?*

*Kind regards,*   
*Paulo.*


author: Bob Doppel
body: Doug -

JIRA and Confluence maintain their own user lists. On the Admin page for Confluence, scroll down to the Administration section and select Content Indexing.

comments: author: Doug Wiesner
body: I am not seeing that option.

I go to my Confluence instance. In the upper right, I go to settings, Confluence Administration-General Configuration and that opens up the Confluence Admin page. at the bottom left, the Administration section has

Back Up Manager  
Import Spaces  
Team Calendars  
Application Links  
Application Navigator.

I do not see any option to re-index.

Doug


author: Doug Wiesner
body: Thanks. I re-indexed JIRA to no success. Is re-indexing JIRA the same as Confluence? If not, how do you re-index Confluence as I cannot find that option anywhere.

Thanks


author: Bob Doppel
body: In our on-prem instance, I had to re-index Confluence and they showed up.


Tags: cloud

confluence-cloud
Confluence - Hide Users / People from Search Results
Asked by Kirk Fahlberg:

I would like the ability to block specific users/groups from being able to find people using the search function. I've successfully blocked users and groups from being able to access the "People" function but they can still search for their name and a profile option will appear. Once this is clicked they can then go through the other People type on the advanced search screen.

I reviewed the following article but it is dated and possibly new solutions could be available.

<https://answers.atlassian.com/questions/20136>

Regards,

Kirk

**Summary:**

All internal employed staff should be able to access the People directory and find team members profiles.

Clients that log in should not be able to search for and find an employee using the search functions.


Answers:
author: Tim
body: I am afraid, that there is nothing you can do about it, except for voting these two tickets:

<https://jira.atlassian.com/browse/CONF-7837><https://jira.atlassian.com/browse/CONF-1882>

and then, wait, wait and wait even longer...


Tags: confluence-administration