youngmon/atlassian-qna huggingface dataset:
Data Security
Asked by Daniel Gonzaga de Melo:

Hello all, can you help me with 3 questions below?

i) Would you like information about where the data I input in Trello is located? Cards for example.

ii) Regarding data security, how can I guarantee that only those who will access the boar will be people from my company? Is there any two-step authentication, or how can I manage this?

iii) If in the future I want to migrate to another platform, does trello offer any way to make the data saved on it available so that I can migrate to another tool?

Thanks!!!


Answers:
author: Michael Pryor
body: i) Geographically? US/AWS. <https://www.atlassian.com/trust/compliance> and <https://trello.com/trust>

ii) Only the people you invite to your board or your team will be able to see the board, unless you have changed the visibility settings to make the board public.

iii) <https://help.trello.com/article/747-exporting-data-from-trello-1>

comments: author: Daniel Gonzaga de Melo
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556)   

Thank you very much.  
Your answers helped me a lot.
Change the Identifying Letter(s)
Asked by madamo:

Hello!

As the team is getting bigger, some people appear to have the same identifying letter and we would like to change this. Would it be possible to modify the name/username or even just the identifying letters?

The identifying letter(s) depend on the name/username that was chosen at the beginning of the inscription (not the one automatically given by Trello).

If only one name was chosen, the deriving letter is only 1; in case a FirstName LastName was chosen, the deriving letters are 2. It would be much easier to switch to 2 ID letters.

Thank you for your precious help!


Answers:
author: Michael Pryor
body: You can upload any image you want to be your profile image. So if you want to change the letters that show in your icon (for example, yours currently shows M) then just make an image of the letter you want and upload that photo as your profile image.


Tags: account
?? ???? ????????????? ????????/????????? ? ??? ????, ????????, ?????. ???????
Asked by ?????:

?? ???? ????????????? ????????/????????? ? ??? ????, ????????, ?????. ???????


Answers:
author: Michael Pryor
body: [https://help.trello.com/article/1090-unable-to-edit-a-team-board#:\~:text=To%20do%20that%2C%20open%20the,a%20member%20of%20the%20board](https://help.trello.com/article/1090-unable-to-edit-a-team-board#:~:text=To%20do%20that%2C%20open%20the,a%20member%20of%20the%20board).
How can I remove a guest from a board
Asked by Klaas:

There is a work-around by first promoting them to member and then taking them down but that is surely not the way it should be?


Answers:
author: Klaas
body: Indeed Michael, (not able to click on their profile ...),

hence my question on this forum and the work-arounds found (first promote guest to member and then remove the member..)

And yes, we agree - it should not be different, but it is for members vs. guests.

comments: author: Michael Pryor
body: Are you an admin of the board?


author: Klaas
body: yes


author: Michael Pryor
body: Can you paste a screenshot of what you see when you try to remove a guest from a board?


author: Michael Pryor
body: When you say "not able to click on their profile" can you give me more info?

I tried to reproduce and I get the drop down for a guest just like this picture shows:

[https://help.trello.com/article/779-removing-a-member-from-a-board#:\~:text=To%20remove%20a%20member%20from,select%20%22Remove%20from%20Board%22](https://help.trello.com/article/779-removing-a-member-from-a-board#:~:text=To%20remove%20a%20member%20from,select%20%22Remove%20from%20Board%22).


author: Klaas
body: Thanks Michael - I did the work-around (promote to Member, then delete).


author: Michael Pryor
body: Wouldn't you just be able to click on their profile image and select "remove from board"?

[https://help.trello.com/article/779-removing-a-member-from-a-board#:\~:text=To%20remove%20a%20member%20from,all%20cards%20on%20the%20board](https://help.trello.com/article/779-removing-a-member-from-a-board#:~:text=To%20remove%20a%20member%20from,all%20cards%20on%20the%20board).

It shouldn't be any different for a team member or non-team member (i.e. guest).

comments: author: Klaas
body: Not without disclosing information I rather would not. Please note there is not an error of any kind, it is not an option.


author: Iiro Kaksonen
body: The quick fix does not work.

1) from board's guest members -list i can press the remove button, the user disappears. When refreshing the page the user is back in the list. Browser's dev console says "unauthorized permission requested" but the UI does not show any error messages

2) i can press add to team -button. The user is moved to team members -list. I can press the remove user button from there -\> the user is back in guest members list.

I DONT WANT to pay any extra since this is buggy. I would purchase a license if this wouldn't be so buggy. Trello have been live like 10 years and I cant remove guest from my boards. I see that very big SECURITY RISK.

comments: author: Michael Pryor
body: Can you contact support at <https://trello.com/contact> so we can figure out why you can't remove the guest?


author: Klaas
body: I deleted him through the fix as described above in Sep last year


Tags: guest

permission
Changing DOmain
Asked by Emy Rose Catap:

If we create another accounts on trello (different domain), can we transfer the Trello from 1 account (old ) to another account ( new)

Reason: the original account we have already deleted the Domain name and can no longer access it or change password, we only relying on a default password.


Answers:
author: Pritesh Parmar
body: Not an official answer,but just of the top of my head.

Can you create the send ID and add them as admin to everything and then remove the first User from all board, even potentially delete them if you want. This would leave you with one admin, second User ID, in the end.

Ive done this before with lots of different tools, not with Trello. Hope that helps.
Problem switching accounts in Trello app in Teams for desktops
Asked by StPie:

I am using Microsoft Teams for desktop.

Tried adding Trello app and that seemed to go ok.

However, somehow the linked email account is my Microsoft one (not sure how that happened, I must have missed that step).

I need to use another email account to connect with my work mates but the Trello app, or Teams?, doesn't respond when I click Switch Account or Add Another Account.

By "doesn't respond" I mean that it just doesn't... respond. I can see board tabs at the top. I click them. A thingy pops up telling me the boards may be private etc etc, and asks if I want to switch accounts. I click that option and the board tabs disappear, and then... nothing. Same when I go into settings or whatever to switch / add account.

I cannot log out either.

I have seen similar issues while googling for help, but cannot figure out how to fix this.

Anyone?

Thanks!

S


Answers:
author: Martin Taylor
body: I have a similar issue as well.

when I log out and go to log back in, I click "switch account" it just refreshes the below window, there's nowhere to change the user info, just the confirmation screen and at the bottom a "accept" or "deny" button".

Any suggestions?

![Screenshot 2024-05-17 083013.png](https://community.atlassian.com/t5/image/serverpage/image-id/324501i34EB507B5E9F76B3/image-size/large?v=v2&px=999 "Screenshot 2024-05-17 083013.png")![Screenshot 2024-05-17 083409.png](https://community.atlassian.com/t5/image/serverpage/image-id/324502iB255D3A1CEE76B18/image-size/large?v=v2&px=999 "Screenshot 2024-05-17 083409.png")


author: Mike
body: Hi there,

I think the account switcher likely isn't working as the Teams view doesn't support that yet, but if you go to Add a new Tab in Teams, and choose Trello, then give it a moment to load, you \*should\* see an option there to log out:

![CleanShot 2020-09-29 at 15.03.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/112280i46B7BF74EE792591/image-size/large?v=v2&px=999 "CleanShot 2020-09-29 at 15.03.46.png")

After logging out, you'll be able to authenticate with the correct account!

comments: author: Tom
body: Teams seems to be completely blocking use of Trello the above doesn't work


author: Muhammad Maaz
body: What is an account switcher and how to use it?

I am having issue where I am trying to sign out linked Trello account in MS teams for a user and sign in with another account.

How can i do it?


Tags: ms-teams

user-management
More than one Template on a Board?
Asked by Saskia Marietta Kirkbeck:

I want to have different templates in different lists on one board. But when I change one template it changes all the templates.

Can someone tell me if it's possible to do this?

Thanks


Answers:
author: c64
body: I'm also having this issue. Was a fix ever found?


author: Iain Dooley
body: [@Saskia Marietta Kirkbeck](/t5/user/viewprofilepage/user-id/4101738) do you mean that when you edit the template, it will make a corresponding change on all cards created with that template?

comments: author: Saskia Marietta Kirkbeck
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Yes, thats what's happening.

I cant seem to make more than one template per board? Is it possible to have multiple templates running on a board and how do you do it?

Every time I make a new template it changes to match all the existing templates!!


author: Cory Chilcote
body: I'm having the same problem. I need to create different cards, with different information. Like you, when I make a change to one, it changes ALL. Any help would be appreciated!


author: Iain Dooley
body: [@Saskia Marietta Kirkbeck](/t5/user/viewprofilepage/user-id/4101738) [@Cory Chilcote](/t5/user/viewprofilepage/user-id/4104729) I can't replicate this ... I did the following:

1) Created a new template, added a checklist to it

2) Created a card from that template

3) Created a second template, added a different checklist to it

3) Created a card from that second template

4) Edited the first template I created, the changes to that first template were reflected in neither the second template, nor the card created from it

5) Repeated step 4) for the second template and second created card, same result

What platform/OS/device are you doing this on? I was testing in Chrome on macOS.


author: Saskia Marietta Kirkbeck
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Im using Chrome on macOS


author: Iain Dooley
body: [@Saskia Marietta Kirkbeck](/t5/user/viewprofilepage/user-id/4101738) I would recommend create a board and doing a screencast with loom.com demonstrating how changing one of your card templates is resulting in changes propagating to other card templates, I can't reproduce the problem.


Tags: template
One calendar window for all or some boards/lists dates
Asked by Neil:

I would love a way to see all or a select collection of dates from several boards/list on the same calendar. How can the former of the latter be accomplished?

Neil


Answers:
author: Iain Dooley
body: [@Neil](/t5/user/viewprofilepage/user-id/3897608) there are several power ups that deal with dates/tasks across multiple boards but which one is most relevant will depend on what you mean by "select a collection of dates"

comments: author: Neil
body: Hello Iain. Thank you. I found these <https://trello.com/power-ups/search?q=calendar> and none in that lot do what we are looking for. I imagine you know of others. Can you share specific power ups that you know about?


author: Iain Dooley
body: [@Neil](/t5/user/viewprofilepage/user-id/3897608) I don't really understand your objective, what do you mean by "select a collection of dates"? What do you want to select them for? Where do you want to select them from? etc.


author: Neil
body: Good to hear back from you. Thank you.

my objective is many dates on one calendar rather than several.

One common example is that I have set due dates on several cards which are on different boards - and which I would like to see on a single calendar page rather than on each board's calendar.


author: Iain Dooley
body: [@Neil](/t5/user/viewprofilepage/user-id/3897608) okay so Planyway does that, you could also enable Trello's native Calendar power up and subscribe to multiple boards' calendar feeds from Google Calendar.


author: Neil
body: Interesting. I'll set those up and see how they perform. Would love more choices and solutions for our research. Please send along those which are available. Thanks for brightening up the day.
added trello to teams and entered the wrong email how do i delete..it won't allow me to log out
Asked by Tasja Ade:

i created a new account i guess i typed it wrong now i cant delete trello from teams and add it back...when i uninstall the app and add it back it is connecting to the incorrect email and it won't let me log out


Answers:
author: Pritesh Parmar
body: So, you added Trello to Microsoft Teams?  
You should be able to remove the tab for now through Teams.  
It should be easy enough to go to Teams settings, like adding an app, and remove that from Teams.

From there, I would just ignore the old email and setup a new one.  
hope this helps  
Tw: @teaandtoast


Tags: ms-teams
I can't enter comments or list items. It says autofill.
Asked by Christy Aquilla:

++I am on a Chromebook app. When I try to enter comments or list items it won't let me enter anything and when I right click my only option is autofill. How do I fix this?++


Answers:
author: Christy Aquilla
body: The issue was that my Atlassian email had not been verified to link my accounts.
Is there a way to add a Ricksoft WBS Gantt Chart in a confluence page?
Asked by Luis.Ortega:

Hi,

I have my plan in WBS Gantt Chart and was wondering if there is a way to attach as a macro in confluence.

Thanks

**addon-jp.ricksoft.plugins.wbsgantt-for-jira**


Answers:
author: Fabian Lim
body: Hi [@Luis_Ortega](/t5/user/viewprofilepage/user-id/4707756)

Based on this post I don't believe it's possible. Link: <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Display-WBS-Gantt-chart-in-Confluence/qaq-p/577993>

Saludos


Tags: cloud

confluence-cloud

wbs-gantt
The activity feed is stupid. It exposes proprietary information/activity of a company.
Asked by ITS Manager:

The activity feed is stupid. We cannot disable it. It exposes proprietary information of a company that should remain proprietary. I guess these days programmers believe that everybody needs to show their underwear in public because of the Facebook culture.


Answers:
author: Andy Gladstone
body: [@ITS Manager](/t5/user/viewprofilepage/user-id/4857868) Activity Feed will only show a user the spaces and pages they have access to. If a user has access, what is your concern about showing in the activity feed - which provides insight into the Confluence site activity and can actually direct them to content that is useful to them?

Perhaps your admins need to take a closer look at the way privileges are assigned in your organization?


author: Curt Holley
body: I agree with [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) . It is not the activity feed that is the issue here, but rather what is being put into Confluence and the way permissions are....not being controlled.


Tags: cloud
Not all users should have a activity feed of everything that happens in the system !
Asked by ITS Manager:

How do you remove this?


Answers:
author: Elizabeth Barr
body: As [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) indicated, permissions are crucial here. I recommend taking a look at this: <https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-permissions/>.


author: Nic Brough -Adaptavist-
body: Why not? A lot of people find it quite useful. Those that do not simply ignore it.

If you're worried about it exposing information you don't want to share, then look at the permissions for the pages you want it to not report on, the activity feed only shows data to people who have permission to see it.


Tags: cloud

confluence-cloud
No Technical Support or Customer Service to Call - This is Crazy.
Asked by ITS Manager:

Where is the number for technical support or customer service?


Answers:
author: Earl McCutcheon
body: Hello [@ITS Manager](/t5/user/viewprofilepage/user-id/4857868) ,

As outlined on <https://www.atlassian.com/enterprise/support-services> and <https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html> - there are only some service levels that have phone support options.

If you have a support offering at a level that does include phone support, you should have been provided with the relevant contact methods during the onboarding process for the offering and you can always reach out via <https://support.atlassian.com/contact> if you do not have the details saved.

For support levels that do not provide phone support, you can still always file a support request via <https://support.atlassian.com/contact> to contact Atlassian Support for assistance with issues that fall in the scope of the [support offering](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html).

Additionally, If you are using the free options or have a question that falls outside the scope of support feel free to ask your question here in the Atlassian Community and other community members may be able to assist.

Regards,  
Earl


Tags: cloud

confluence-cloud
how do I create an external URL request form
Asked by Dennis Lewis:

I need to replicate how Wrike handles request forms in Confluence/ Jira.

In Wrike you can create an external facing URL page that collects information, then automatically creates a set of tasks based on the options/ fields selected.

Confluence and Jira seem to not have anything remotely close to this type of function.

In Confluence, variables exist, but only by creating a new page and picking a template. The variables are not dynamic and useless (they can even be removed when editing)

Jira is even more of a lost cause... work management has a joke of a "form"... useless...

I don't want another third party app to create this functionality either...


Answers:
author: Daniel Ebers
body: Hi [@Dennis Lewis](/t5/user/viewprofilepage/user-id/4420400)

sorry to hear it is such a pain for your team.

I am wondering if a combination of an Issue Collector and Automation could get you started at least?

* **Use the issue collector** <https://support.atlassian.com/jira-cloud-administration/docs/use-the-issue-collector/>
* **Automation**   
  <https://www.atlassian.com/software/jira/guides/expand-jira/automation>

Regards,  
Daniel


Tags: cloud

confluence-cloud

jira-software
Is this available as a template?
Asked by Katrina McGuire:

Atlassian uses this roadmap/features list to communicate with the public <https://www.atlassian.com/roadmap/cloud> I'm looking but I don't see this available as a template <https://www.atlassian.com/software/confluence/templates> - Does anyone know if there's such a thing? TIA!


Answers:
author: Andy Gladstone
body: [@Katrina McGuire](/t5/user/viewprofilepage/user-id/4336116) What specific template are you looking for?

comments: author: Katrina McGuire
body: ![Screen Shot 2022-04-04 at 4.02.54 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/191482i457AE7CAD38C1B58/image-size/large?v=v2&px=999 "Screen Shot 2022-04-04 at 4.02.54 PM.png")

Atlassian's roadmap. Is there a template to use their roadmap?


author: Andy Gladstone
body: [@Katrina McGuire](/t5/user/viewprofilepage/user-id/4336116) thanks for clarifying. Since that is a page on their website that is not based on Confluence, I would say that they used their web develops to build that. There is no template that is remotely close to that design in the template gallery.

Sorry!


author: Katrina McGuire
body: A shame because it's good! And would be useful to what I'm looking for.


Tags: cloud

confluence-cloud

feature

roadmap

stakeholder

template
How to authenticate to confluence with PAT using PowerShell?
Asked by Dennis A_:

Is there a way to authenticate to Confluence using a Personal Access Token with PowerShell? I don't see a method using the ConfluencePS module. My connection script uses that PowerShell module via the Set-ConfluenceInfo method, but there does not seem to be a way to use the PAT with it.


Answers:
author: Thiago Masutti
body: Hi [@Dennis A_](/t5/user/viewprofilepage/user-id/4857498)

Welcome to the Atlassian Community.

ConfluencePS is maintained by a community unrelated to Atlassian. More information can be found in <https://atlassianps.org/docs/Contributing/> .

Checking their documentation I don't see something specific to authenticate with PAT on Confluence Server/DC.

However, on the server configuration there seems to be a possibility to include http headers on every request, on which you might be able to configure your user's PAT.

See <https://atlassianps.org/docs/AtlassianPS.Configuration/commands/Add-ServerConfiguration/> for more information on that configuration.

I hope that helps.

Kind regards

Thiago Masutti

comments: author: Dennis A_
body: I found a fork that accepts PAT (<https://github.com/jamiekowalczik/ConfluencePS>).


Tags: confluence-server

server
Adding a table into a page?
Asked by Garry Marron:

I am new to creating Confluence pages. So can someone tell me how to simply add a table into a page?

I have searched but I must be missing something

Garry


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Garry Marron](/t5/user/viewprofilepage/user-id/4856457) ,

We also have several YouTube videos regarding tables in Confluence Cloud, for example, [this](https://youtu.be/EV8uNE7utXk) and [this one](https://youtu.be/qCqE77FH9E4).

The first part of the video is related to standard Confluence tables (how to insert them, add/delete rows/columns, etc.) - this may come in handy for the case.

The second part shows how to amplify standard tables with the help of our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).


author: Garry Marron
body: Hi [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184)

Thank you for this but I guess it is my access as I do not have an "Insert Table" in any toolbar I can see

Garry

comments: author: Nic Brough -Adaptavist-
body: Hmm, that's odd, the only way I can do that is to have an administrator turn off the table module, which turns off a load of other functions as well.

Have a word with your admins about getting it turned back on.


author: G subramanyam
body: Hi [@Garry Marron](/t5/user/viewprofilepage/user-id/4856457) welcome to the Atlassian community.

Kindly follow the steps in this **[documentation](https://support.atlassian.com/confluence-cloud/docs/add-formatting-to-your-page/#Addformattingtoyourpage-tables)**for creating "tables" in confluence pages.

Stay healthy, stay happy.