youngmon/atlassian-qna huggingface dataset:
Are there data available on Jira dashboard and filter use
Asked by Esther Strom:

My co-admin brought up an interesting question. Are there analytics data points (or will there be) about dashboard (Jira, not analytics) and filter use? One thing we struggle with is a ton of abandoned dashboards and filters, and it would be really great if we could run queries on them.

Things we'd specifically be interested in being able to figure out from analytics:

* The last date a dashboard or filter was viewed
* The number of views a dashboard or filter has had in the last *x* days/weeks/months
* Which filters are being used in which dashboards


Answers:
author: Skyler Ataide
body: Hi Esther!

Thank you for the feedback. At this time, there is not any Jira reporting data in the Data Lake. More on the current schema for the Jira family of products can be found in our EAP documentation here: <https://analytics-docs.atlassian.net/l/c/his0kwms>

In Atlassian Analytics, however, you do get the options to sort all dashboards by either total view count or by date of last view date. This can be done from the **Dashboards** homepage by switching to list view:

![Screen Shot 2022-04-11 at 10.28.36 AM.png](/t5/image/serverpage/image-id/192431iEA93CD223250FC74/image-dimensions/354x156?v=v2 "Screen Shot 2022-04-11 at 10.28.36 AM.png")

Further analytics data points about dashboard and filter use currently do not exist, though I will be happy to raise this request based on the use case you've described.

Best regards,

Skyler

comments: author: Esther Strom
body: Thanks, Skyler, but those are Analytics dashboards. We are looking for info on Jira dashboards - i.e. the ones created by users in Jira itself and accessible via https://\<mysite\>.atlassian.net/jira/dashboards, not the Analyics product.

I know the data lake was designed to provide info to end users, but there's real potential to help admins as well if we can get access to metadata like filter use.


author: Ben Jackson
body: Hi [@Esther Strom](/t5/user/viewprofilepage/user-id/2991092) we wanting to add usage data into the lake in time yes. Intially we were looking at the data that powers Admin hub around product usage and login information but we'll have a look at product specific usage like ticket views, filter usage etc and come back to you.
How to build dropdown control with custom values?
Asked by Krzysztof Achinger:

I am trying to build a dropdown control that has manually defined values, e.g. user names that belong to a group of users, so that I can with one click filter issues that are assigned to any of those users.

Is something like that possible at all?

More info

My use case is that I have two groups of users defined in Jira. Call them Reds and Blues. Reds has 5 users, Blues has 8 users. I want to filter my dashboard based on assignee that belongs to Reds or Blues. Imagine control that reads:  

Assignee belongs to group:

* Red
* Blue

Upon selecting Red, all my data is filtered by the 5 assignees from the Red group.

In JQL there is something like

```
assignee in membersOf("Red")
```


Answers:
author: Tracy Chow
body: Hi [@Krzysztof Achinger](/t5/user/viewprofilepage/user-id/4103008), group data is not yet in the Data Lake. So I imagine one way to achieve this in the meantime would be setting up an automation rule such that whenever the issue's Assignee is updated, it adds a Label or custom field to note which group the assignee is in, and then you can report on that.

comments: author: Krzysztof Achinger
body: Thank's Tracy. This workaround will do me :-)


author: Steven Drury
body: Something like the 'Quick Filters' in a Kanban board would be phenomenal to have on a dashboard. If I am reporting across a portfolio, I want to have a button I can click that will automatically apply a set of filters to existing controls (e.g. project, issue type)
Why am I seeing JSM tables when my data source is only selecting Jira Software?
Asked by Esther Strom:

I've set up a new data source that's only selecting from our Jira Software data (we also have JSM and JWM available). I would expect this data source to only pull in tables from JSW, but when I view the scema diagram, I'm seeing JSM tables.

![2022-04-05 10_49_44-Jira Software Prod _ Edit Schema.png](/t5/image/serverpage/image-id/191636iA07500D87B9964F4/image-size/large?v=v2&px=999 "2022-04-05 10_49_44-Jira Software Prod _ Edit Schema.png")

I know I can uncheck the Visible checkbox before generating the diagram:

![2022-04-05 10_55_26-Jira Software Prod _ Edit Schema.png](/t5/image/serverpage/image-id/191638i8E99D2F44B08DECA/image-size/large?v=v2&px=999 "2022-04-05 10_55_26-Jira Software Prod _ Edit Schema.png")

But why are those tables even being included in the data source in the first place?


Answers:
author: Tracy Chow
body: Hi Esther,

Thanks for calling this out. I agree it's confusing that JSM tables are being shown even when Jira Service Management data is not selected and brought into the data source. Our team will be looking at ways to improve this going forward.

Best,  
Tracy


Tags: table
How to build filter with user names?
Asked by Krzysztof Achinger:

I am trying to filter my dashboard data by assignee or reporter name but the only place I am finding user names are in **Jira Issue History** table **To String** column for raws where field is **assignee**.

What is the best practice/way of building such filter? I am quite worried that I will have to filter **To String** column where **Field**is assignee and get unique values.


Answers:
author: Matthew Lempitsky
body: Currently there is not a way to map Atlassian user ids to actual user names because the required user data is not yet available in the Data lake. The process of getting this data into the lake is ongoing and we hope to have that user data in the data lake soon.
Adding text filter to filter summary column gives 0 results
Asked by Krzysztof Achinger:

I am trying to filter a table by partial summary, just like in JQL with "summary \~ xyz" but oddly when I add text filter to the table, I get zero results: Summary like (case insensitive) {SUMMARY_TEXT_INPUT}.

![Screen Shot 2022-03-21 at 22.09.12.png](/t5/image/serverpage/image-id/189236iF138F15CFB68414F/image-size/large?v=v2&px=999 "Screen Shot 2022-03-21 at 22.09.12.png")


Answers:
author: Jessie Turpin
body: Hi Krzysztof! [Text input controls](https://analytics-docs.atlassian.net/wiki/spaces/ANALYTICS/pages/12746757/Set+up+a+Text+input+control) require an exact string match, so you'd need to type out the issue summary completely within your control to have results returned by your query.

However, you could use the % wildcard with your control to use a partial string match, which would function similar to the JQL contains. This [page](https://analytics-docs.atlassian.net/wiki/spaces/ANALYTICS/pages/16252937/Use+wildcards+in+Text+input+controls) has instructions on how to use partial string matches with your Text input control. I hope that helps!

comments: author: Krzysztof Achinger
body: [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) has mentioned that there is some issue with "like" query. I will also try your suggestions and update here if that solves my issue. Thank you.
How to filter by labels?
Asked by Krzysztof Achinger:

I am stuck again trying to add a filter based on labels. It must have sth. to do with the fact that Labels is an array data type. When trying to add a text based or dropdown based control I get empty preview table.

![Screen Shot 2022-03-08 at 12.46.07.png](/t5/image/serverpage/image-id/186895i273ABA6BF863C8F8/image-size/large?v=v2&px=999 "Screen Shot 2022-03-08 at 12.46.07.png")


Answers:
author: Matthew Lempitsky
body: When creating your {LABELS_DROPDOWN}, a good approach would be to ensure you're creating a dropdown with all of the potential labels.   

To create a dropdown control of all the labels you can simply select the "Labels" column from the Jira Issue table and then use the "Explode" aggregation. You will then need a "Group \& Aggregate" step to remove any duplicate labels:  
![labels_dropdown.png](/t5/image/serverpage/image-id/187034iA7399D0F3D454ACC/image-size/large?v=v2&px=999 "labels_dropdown.png")

You can then change your Control Settings so that you can select and filter on multiple labels:  

![Test.png](/t5/image/serverpage/image-id/187037iA66BD310492250D2/image-size/large?v=v2&px=999 "Test.png")

However, there does appear to be an issue with the Empty state setting; if there are no labels selected, no results are returning, so a minimum of one label will need to be selected in the control.

You can connect your newly created dropdown control to your chart using the same method you used in your screenshot:

![How_to_filter_by_labels_.png](/t5/image/serverpage/image-id/187040i172E494A7A204A50/image-size/large?v=v2&px=999 "How_to_filter_by_labels_.png")  

<br />

comments: author: Krzysztof Achinger
body: [@math](/t5/user/viewprofilepage/user-id/4737998)

This is quite helpful and as a matter of fact I have done all those steps but it did not solve the problem. Preview table still returns 0 rows. I think I managed to narrow down the issue to the fact that I am also using History table. For results where history is not involved adding filter based on exploded labels work.

So my entire Visual query looks like this (not working)

![Screen Shot 2022-03-09 at 12.01.41.png](/t5/image/serverpage/image-id/187147i7E2B8E587477A69B/image-size/large?v=v2&px=999 "Screen Shot 2022-03-09 at 12.01.41.png")

When I remove Jira Issue History to String = Closed, and Status = Closed it starts working. I need those fields as I want to operate on Closed tickets only for this data visualization.

![Screen Shot 2022-03-09 at 12.29.12.png](/t5/image/serverpage/image-id/187148i62D2BFAB775E1E7A/image-size/large?v=v2&px=999 "Screen Shot 2022-03-09 at 12.29.12.png")

EDIT: I am now thinking that I might need to implement additional query and join tables before doing filtering. Will update here if that resolves the case.

EDIT 2: Confirmed, I had to build the table from two queries with Inner Join and only then results could be properly filtered by labels.
What am I doing wrong - cannot add my local dev project to my Bitbucket repositories
Asked by Hondaman900:

I have a local dev project that started out as test code that is now important enough to make a repository.

To that end, as I have done before, I created a new repository in my Bitbucket account. I cloned that empty repo to my local hard drive using HTTP option, then copied all my dev files into the new empty folder. However, none of the copied-in files show up in SourceTree, so I can't sync this project. No idea why this is not working and I'm not getting any errors.

Any suggestions? I must be missing something.


Answers:
author: Hondaman900
body: Ok, looks like I wasn't doing anything wrong after all.

In the Workspace/File Status in SourceTree "Pending files, sorted by file status" was selected in the dropdown, and none of my files were showing. However, selecting that same option again from the dropdown caused my files to appear for staging. All is now working well.

Looks like it may be a bug...?


Tags: bitbucket

bitbucket-cloud

cloud
Connecting source tree to a remote computer
Asked by Brian postow:

I have a mac, but the actual code is on a remote (AWS I assume) unix box. I ssh into the unix box and do all of my work there. Is there a way to get sourcetree on my mac to connect to the repo on the unix box?


Answers:
author: Brian postow
body: Is the only way to do this to make a copy of the repo on my local machine, pull from the repo on the unix box, and then push to bitbucket?   

I haven't tried to do that, because it seems hard, and dumb, so I'm not even sure if that will work, but is that the way?


Tags: bitbucket

cloud
Sourcetree opens remote in Microsoft Edge (instead of default browser)
Asked by gilgen-zt:

When I click on the Remote button (in a repo in Sourcetree 3.4.17 for Windows) to open the remote repo in the internet browser, Sourcetree opens it with Microsoft Edge instead of my default internet browser.

It was not always like this. Is there any setting, where I can change that (couldn't find any so far)?


Answers:
author: Brant Schroeder
body: [@gilgen-zt](/t5/user/viewprofilepage/user-id/1317766) have you tried reviewing the default browser setting and making sure that all file types are pointing to your default browser?

comments: author: gilgen-zt
body: Setting of default browser did not help.

But as this topic already is some months old, I'm not sure any more if I did any canges of setting for the file types or if I reinstalled Sourcetree.

But at the moment it ist working.


author: Brant Schroeder
body: [@gilgen-zt](/t5/user/viewprofilepage/user-id/1317766) What version are you on?


author: gilgen-zt
body: Windows 3.4.19 (latest version)


author: Brant Schroeder
body: [@gilgen-zt](/t5/user/viewprofilepage/user-id/1317766) I found an older bug for 3.2 but the fix was to update. If you are on the latest version then that will not help unless you just reinstalled.

On another similar issue one user did this: If you go to Settings, then Remotes. Right click on your repository path and then hit Edit. Then just hit OK (or change it if it's wrong). That was enough to make it work for me and must retrigger a save of some kind.

Don't know if either of those will work for you.


author: gilgen-zt
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank you for your solutions. This may help other when they search for this problem.

But for me it is already solved (without knowing exactly what helped)


Tags: server
Unable to cache the server's host key
Asked by Scott Rappold:

I have set up a new work machine and I am having an issue with Sourcetree.

I have been able to log in and see my repos. When I try to Pull or Fetch I get the following:

\>\>

git -c diff.mnemonicprefix=false -c core.quotepath=false fetch -v --no-tags origin  
The server's host key is not cached. You have no guarantee  
that the server is the computer you think it is.  
The server's rsa2 key fingerprint is:  
ssh-rsa 2048 SHA256:*\<key\>*   
If you trust this host, enter "y" to add the key to

<br />

Completed with errors, see above.  
PuTTY's cache and carry on connecting.  
If you want to carry on connecting just once, without  
adding the key to the cache, enter "n".  
If you do not trust this host, press Return to abandon the  
connection.  
Store key in cache? (y/n, Return cancels connection, i for more info) fatal: Could not read from remote repository.

Please make sure you have the correct access rights  
and the repository exists

\>\>

.

I have tried to follow the steps in issues answered elsewhere but none seem to work. If I try to run "plink bitbucket.org" I then press Y to cache and I get an error trying to enter a log in: "FATAL ERROR: No supported authentication methods available (server sent: publickey)"

I know I am missing something somewhere, but I can not seem to identify what that may be. Any suggestions would be greatly appreciated. Thank you.


Answers:
author: gilgen-zt
body: For me it helped to open an SSH-connection to bitbucket.org with PuTTY and then to accept to trust the connection.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/320498iA966D1B41AF281B1/image-dimensions/416x408?v=v2 "image.png")

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/320499i3BAC82B726BD8C52/image-size/large?v=v2&px=999 "image.png")
Sourcetree is not generating userhosts and password file
Asked by thivya:

Hi,

When a user tries to install source tree application after the login, the user hosts and password files are not generating in appdata folder. We tried to re-install the application but still not working. Is there any workaround to solve this issue?

We have tried to clone the repo and getting "Error: fatal: authentication failed"

version 3.4.15

Thanks!


Answers:
author: thivya
body: Could someone please help on this issue?
Memory issues
Asked by Vitalii Vorobiov:

When I open one of my repos, the Sourcetree freezes after a few seconds, and after some time I receive an OS pop-up that my system is running out of memory and I can see how my Sourcetree memory usage instantly grows from several GB to almost 100GB of RAM.![Screenshot 2024-04-15 at 09.33.29.png](/t5/image/serverpage/image-id/318272i003C2E84E7332B23/image-size/large?v=v2&px=999 "Screenshot 2024-04-15 at 09.33.29.png")


Answers:
author: Nikola Perisic
body: Welcome to the community [@Vitalii Vorobiov](/t5/user/viewprofilepage/user-id/5475974)

I have tagged Atlassian for this question. Also, you can post that question here: <https://community.developer.atlassian.com/c/jira/5>, as this is more question that is more technically oriented.

comments: author: Vitalii Vorobiov
body: Thanks


author: Dmytro Ivakhnenko
body: Hello. Do you have any updates about this issue? I've faced with same one few days ago


Tags: atlassian
Help Needed: SourceTree Authentication Failure with Bitbucket over HTTPS, but Terminal Works Fine
Asked by andreaExo:

Hello Atlassian Community,

I'm reaching out for assistance with an issue I'm experiencing with SourceTree and Bitbucket authentication over HTTPS. While I can successfully use SSH within SourceTree, and HTTPS via the terminal for Git operations (prompting for my Bitbucket password works fine), both OAuth and App Password fail within SourceTree.

I have tried the following steps to resolve the issue:

1. Verified the default Bitbucket account in SourceTree.
2. Generated and used a new app password in Bitbucket for Basic authentication.
3. Cleared outdated credentials from both the Windows Credential Manager and within SourceTree.
4. Refreshed OAuth tokens and re-entered app password in SourceTree.
5. Checked the global `.gitconfig` for any old settings and made sure it is updated with the current user information.

The terminal-based Git operations with HTTPS work perfectly when I am prompted for my Bitbucket password. However, the same operations fail within SourceTree, suggesting a potential issue with SourceTree's handling of credentials.

Has anyone encountered a similar problem or have suggestions to resolve this authentication dilemma? Any help or pointers would be greatly appreciated, as this is impacting my workflow significantly.

Thank you in advance for your time and help!


Answers:
author: Michael Sarafidis
body: Same problem here,

I have tried both creating an SSH key and App Password and both fail to clone a repo at Sourcetree GUI version 3.4.17 from bitbucket cloud.

The App Password works fine Sourcetree git terminal and also Github desktop that I have tried.

Thus, it is a Sourcetree GUI problem.

I would also be glad to hear a solution here.

comments: author: Joseph DeAngelo
body: I'm seeing what seems to be the same problem.


author: Peter Busk
body: I have been fighting the same problem with SourceTree, not being able to clone.

Have now installed git and it has no problem cloning same repository.

What to do ?


author: Peter Busk
body: I solved this issue by closing all programs, renaming: c:\\Users\\\<USER\>\\AppData\\Local\\Atlassian folder to something else and reinstall Sourcetree.

Now all worked fine :-)


Tags: bitbucket

bitbucket-cloud

cloud
Stash list is empty - feature or bug?
Asked by b12kab:

Hi,

Version: Sourcetree v 4.2.7 (263) OSX (Intel).

Stash list shows empty under Sourcetree (i.e. the disclosure triangle is un-selectable and there is nothing showing beneath it). I can see the stashes via a command line git stash list which shows a list of 256.

If I drop one via command line git, it shows up again on Sourcetree (i.e. the disclosure triangle is selectable and the stash list shows beneath it).

This is stored on a private repo, not on bitbucket, if that is a question.

When there is 256 stashed items and Sourcetree doesn't show anything - is this by design or is it a bug?

Thanks!


Answers:
author: b12kab
body: Looking at this [post](https://stackoverflow.com/questions/4600037/is-there-a-maximum-number-of-git-stashes) on SO, there is not a limit to number of stashes, so this appears to be a bug.

Where does one report bugs at (if not here)?
How can I unfollow everything on this website?
Asked by Jeff MacDonald:

It seems I somehow followed everything at one point. Now i get a lot of notifications I don't want and have to individually unfollow each topic. :)

How can I unfollow everything :)


Answers:
author: Nic Brough -Adaptavist-
body: Click on your picture (top right) Settings -\> Notifications

comments: author: Jeremy Largman
body: Yeah - unfortunately I think there's a bug in 'stop notifications' so you have to manually uncheck things.


author: Nic Brough -Adaptavist-
body: Ah, ok. It's worked for me, but I only stopped the general "follow everything" when I went on holiday last year, so I probably haven't run into that bug.


author: Michelle Larson
body: I don't see notifications under settings


author: Nic Brough -Adaptavist-
body: The software has changed in the last couple of years since this was posted.


author: Carl DiClementi
body: To manage the spaces and pages you are watching (and therefore receiving notifications for) in Confluence, you will want to go to the following URL: <https://blockfi.atlassian.net/wiki/users/viewnotifications.action>


author: Jeff MacDonald
body: Yeah, I still want to be notified if there is an update on a page i'm subscribed to. I just don't want to be subscribed to everything. It seems slightly better now.


Tags: community

feedback-forum
How do I report an issue with the Atlassian Blogs?
Asked by Michael Johnston:

I was trying to share the following blog with teammates, but the format is clearly broken. I'd like to see it formatted properly before I share it.

[](http://blogs.atlassian.com/2009/06/getting_started_with_agile_daily_standup_meetings/)<http://blogs.atlassian.com/2009/06/getting_started_with_agile_daily_standup_meetings/>


Answers:
author: Michael Johnston
body: Comments are closed unfortunately, I guess because it's an older article.


author: Frank Stiller
body: You could always starting commenting under that blog. Maybe someone is picking it up, but probably not that fast as its quite an old article.


Tags: blog
favourite questions
Asked by Alex Perez:

Hi all,

How can I see my favourite questions?

I can't find a link/option/search trick to access my favourite questions ...?

Thanks.


Answers:
author: Bharadwaj Jannu
body: I checked the jira issue described in [https://answers.atlassian.com/questions/159609/what-happened-to-the-questions-marked-as-favorites-in-answers](/questions/159609/what-happened-to-the-questions-marked-as-favorites-in-answers) even I donot get the proper answer.

comments: author: Alex Perez
body: This question leds to issue: <https://jira.atlassian.com/browse/ANSWERS-1054>

Resolved in 3.02 (2013-07), but I don't know which version is running now?


author: darylchuah
body: Hi Alex

Can you please go to Top Menu \> Browse \> Tags

From there you can select the favourite tag of related questions that you want to follow.

comments: author: Udo Brand
body: Hi Daryl,

Alex is not asking about tags but the questions marked as favorites (the star below the vote down button).


author: Alex Perez
body: That's it. I have some interesting questions/answers fav'ed, but I can't find them because there is no menu option to view them ...

So, fav'ing question is useless if I can get the list, isn't it?


Tags: announcement

community

feedback-forum
Atlassian answers emails
Asked by Bhushan Nagaraj:

I receieve an email notification from Atlassian Answers about 10 minutes after a response to my question/comment. Is anyone else experiencing this issue?


Answers:
author: Jirong Hu
body: I've never got any emails, do I need to enable it? Thanks.


author: Rahul Aich [Nagra]
body: Hi

Yes i am experiencing the same since a month. This may be because they have configured the email scheduler to run every 10 minutes and emails get flushed out every 10 min or so. Just a guess.!

Rahul


Tags: community