youngmon/atlassian-qna huggingface dataset:
How to create a Contributor Summary report for a given date range
Asked by Simon Jones:

Seems this was asked before in 2015, but there wasn't an answer. Is there a way to limit the Contributors Summary to a start and end date?


Answers:
author: Victor Mutambuki
body: Simon,

What information are you trying to capture a start and end date?

thanks

victor

comments: author: Simon Jones
body: The Contributor Summary macro returns the names of the Contributors, together with a count of their Edits and Comments. I want to return the same information but within a given date range. Thanks, Simon


author: Andre Paim
body: I am having the same issue. I want to create a summary containing the number of edits, per user, for the month of June.

When I use one day, such as "**2019/06/01** " or "**2019/06/30** ", on the field "**Blog Post Date** " it works.  
However, I could not find a way of delimiting a period, such as "**2019/06/01 to 2019/06/30**"

Does anybody know if it is possible?
Extracting Confluence content into a hard copy publishable format
Asked by Julie Tholen:

So the project that I have been working on is a "playbook." The client has created a hard copy desktop reference book from that playbook, and included additional content.

I reviewed and updated the playbook. Now I have an opportunity to sync up the playbook with the desktop reference.

Issue: The desktop was had a gaggle of authors, no real editor

I am struggling a little bit with a good review strategy. So far I have putzed around with the following:

1. hard copy markup
2. electronic markup (word)
3. section by section comparison with playbook

Also keeping the content in sync is a challenge. If I had been involved in the beginning, I would have had the playbook contain the more robust descriptions / explanations and the simply excerpted the procedures into the desktop reference, exported to Word and formatted for print. But I wasn't here. Sooo....

Just wondering if anyone else has been dealing with this dual edged content usage sword.


Answers:
author: Emily Errico
body: Are you trying to add content from the hard copy to the Confluence version or from the Confluence version to the hard copy?


Tags: cloud

confluence-cloud
formatting code snippets in Confluence is NOT working
Asked by Pat D'Ambrosio:

Hi!

I am trying to format my code snippets, of which there are perhaps 50, and I am running into issues:

--no way to manually format

--copy-paste does not work

--tried Notepad++ with the FX add-in, but this appears to only be for HTML and we need VB, among others.

--used the VB page: <http://www.vbindent.com/?indent> to autoindent and this does not copy into the noformat or code macros or just into the page. Tried copy-paste into Notepad++/Word.... with mixed success.

Advise please??

Thanks,

Pat


Answers:
author: Pat D'Ambrosio
body: That did not work, we are trying other options....


author: Andreas
body: Did you try adding a new language to the Code Macro of your Confluence instance?
Viewing email archive
Asked by John Dickinson:

I enabled the mail archive plugin and can see the mail in Space Tools -\> Integrations -\> Mail tab. Is this the only way to view them or can I add a link in the sidebar/create a page that shows them?


Answers:
author: Shannon S
body: Hi John,

You could add a link in the sidebar to go straight to that mail tab, and you can also use [Confluence Search](https://confluence.atlassian.com/doc/search-139528.html) to search through them.

Otherwise you could use an add-on such as [Email Conversation Archivist](https://marketplace.atlassian.com/apps/1218866/email-conversation-archivist?hosting=server&tab=overview).

Let me know if you have any questions.

Regards,

Shannon

comments: author: John Dickinson
body: Thanks for the reply

It seems odd that you can only view mail in Space Tools -\> Integrations -\> Mail tab. Space Tools seems like a a place dedicated to space configuration not a location to store documents.

A link will do fine for now and I might look at Email Conversation Archivist when I have more time.


Tags: confluence-server

server
Documenting PM and QA files in Confluence
Asked by Ray Wang:

Hi,

I am working in an organization, which is trying to move their document management system from SharePoint to Confluence. Currently, we have Project Management and Quality Assurance documents stored in two separate dedicated tools (Not SharePoint), but we are trying to store and edit them in Confluence, is there any plugin or function that works with the specific PM and QA document? If not, do you have any suggestions on how to document PM and QA files in confluence? I'll be appreciated for any help, thanks.

Best,

Ray


Answers:
author: Ray Wang
body: Hi [@Ray Wang](/t5/user/viewprofilepage/user-id/1477632),

To clarify, what file types are your PM \& QA documents stored as?

On a separate note, my suggestion would be to transfer the documentation directly onto the Confluence page (long-term goal if you have quite a few documents).

Let me know your thoughts and concerns.

Thanks

comments: author: Ray Wang
body: Hi Danny,

Thank you for replying! I believe we have our PM documents in Word doc and PDF, some of them might reside in Microsoft Project, as for the QA files, we are just going to keep it where it is for now.

I think it's a good idea to just transfer the docs straight into Confluence, and that's what I am doing now.

Thanks for the suggestion,

Ray


Tags: cloud

confluence-cloud
What is the maximum number of pages that can be edited at the same time in a Confluence space?
Asked by Marjorie D:

What is the maximum number of pages that can be edited at the same time in a Confluence space?


Answers:
author: Moses Thomas
body: [@Marjorie D](/t5/user/viewprofilepage/user-id/1208469)Please see KB article <https://confluence.atlassian.com/doc/concurrent-editing-and-merging-changes-144719.html?_ga=2.232997402.508985147.1528093365-340601725.1511879849>

If you have collaborative turned on, see in above link about collaborative editing.

Best!


Tags: confluence-server

server
When trying to create an issue my project does not appear in the dropdown
Asked by Alicia Ouellette:

I have verified my project exists but when trying to creat an issue or an epic my project does not appear in the drop down.


Answers:
author: Nic Brough -Adaptavist-
body: Check the permissions in Jira for the project. You need to have "create issue" for it to appear in the list (remember that admin rights mean admin, not do-everything)

comments: author: Alicia Ouellette
body: How do I check permission for the project? Apologies. I'm new to Jira/Confluence and racing down struggle street :)


author: Manon Soubies-Camy
body: Hello Alicia,

If you're project admin, you can check permissions in the Project settings (cog button) \> Permissions tab. The direct URL is: <https://yoursitename.atlassian.net/plugins/servlet/project-config/yourprojectkey/permissions> (just replace with your site name and project key).

Here is the related documentation: [Managing project permissions](https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html), hope this helps!

- Manon


Tags: cloud

jira
How to share a blog post from a private space so that other users can't see my other private content
Asked by Damian ?liwa:

I want to create a blog post in my private space and give permission to a group of users so that they can see and comment on it.

Of course, I don't want anyone other than me to see the other content in my private space.

Is there a way to achieve this effect? What permission settings should I set for my private space, and what restrictions for a blog entry?


Answers:
author: Andreas
body: I would prefer doing that the other way round. Make your private space available for everyone that should be able to see your blog post and move your private stuff into a sub-section of your personal space and restrict the access to this sub-section so only you can see it.

comments: author: Damian ?liwa
body: I had a similar problem with creating pages in private space and sharing them with other users. In the end, I decided to create additional space and post public content.


Tags: cloud

confluence-cloud
How to provide access to members to create an event in Calendar?
Asked by PRabhu Elango:

Some of our team members can not create events in calendar. we need solution for this.

Please Help.


Answers:
author: Thomas Schlegel
body: Hi [@PRabhu Elango](/t5/user/viewprofilepage/user-id/1476360),

please check, if the calendar is restricted:

<https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html>


Tags: team-calendars-for-confluence
Confluence Team Calendars CalDav not working in MS Outlook 2016
Asked by Jiri Pik:

In the Confluence Calendars, if I select subscribe, via CalDav, the url is <https://confluence.myfirm.com/> with no suffix.

If I add this URL to Outlook 2016 -\> Add Calendar -\> From Internet, nothing happens. There is no hit on the Confluence Server.

Could you please advise how to get CalDAV support work in MS Outlook 2016?

In the email of May 9, Introducing CalDAV support in Team Calendars for Confluence, you have written "*CalDAV support enables two-way syncing between Team Calendars and your calendar app. Now you'll be able to update Team Calendars events from Outlook, Google Calendar (Android), or Apple Calendar*"


Answers:
author: Shannon S
body: Hi Jiri,

Can you confirm if you're using MS Outlook 2016 on Mac or Windows? What version of Team Calendars and Confluence are you using?

Regards,

Shannon

comments: author: Jiri Pik
body: Hi [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

It's MS Outlook 2016 on Windows. The latest Calendars and Confluence version.


author: Shannon S
body: Hi Jiri,

Thank you for confirming.

I've created a support ticket for you since it seems your setup is supported, but as I am on a MacBook I cannot test it.

Someone from support will have a look at this and test it and reach out to you.

Regards,

Shannon


author: Mary-Sara Camerino
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046) I know this ticket is from the way back time machine... What was the fix? Same issue here. Windows users can subscribe but Mac users can't from any MS product desktop nor web

comments: author: Keira
body: You need an additional plugin for Outlook. The suggestion is CalDavSynchronizer and then use the plugin Synchronization Profiles option to add a profile to Confluence. When you enter the URL for Confluence add a / at the end of the URL. I have also found that using your Confluence credentials over a Personal Access Token works better. The PAT generates a 401 error in my experience. Same for if the Confluence credentials are incorrect.


author: Jiri Pik
body: THANK YOU


Tags: team-calendars-for-confluence
Attachments in document rise error message
Asked by Slave Trajanoski:

Error rendering macro 'view-file' Could not initialize class com.atlassian.plugins.conversion.convert.image.ImagingConverter


Answers:
author: Slave Trajanoski
body: the problem is with Linux locale. When you start confluence you can set proper locals for java environment and than it works.


author: Thomas Schlegel
body: Hi [@Slave Trajanoski](/t5/user/viewprofilepage/user-id/1476243),

maybe this is your problem:

<https://confluence.atlassian.com/confkb/file-previews-through-the-view-file-macro-fail-to-render-when-confluence-is-installed-on-rhel-7-4-943536817.html>


Tags: attachment
How to turn off all the email notifications
Asked by Alfredo Nicolas Gonzalez:

Hi, i followed al the steps in this article: <https://confluence.atlassian.com/doc/email-notifications-145162.html>, and unmarked all the notifications option, but I still recieve email notifications in my inbox.

I want none notifications in my inbox.

How can I do it?

Thanks!


Answers:
author: Ollie Guan
body: Hi [@Alfredo Nicolas Gonzalez](/t5/user/viewprofilepage/user-id/1475915)?

Pls check

1.Profile---Email Settings

2.Profile---Space Watches


author: Yogesh Mude
body: HI [@Alfredo Nicolas Gonzalez](/t5/user/viewprofilepage/user-id/1475915)

Welcome to the community!

Have you checked to go to your User profile? to disable completely notification you need to disable Autowatch from the user profile.

Chooseyour profile pictureat top right of the screen, then choose Settings

Click Email in the left-hand panel

Click Edit

comments: author: Alfredo Nicolas Gonzalez
body: Thanks!

Ive done that but still reciev notifications:

![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/23894iBA37B3F176129782/image-size/large?v=v2&px=999 "Confluence.png")


author: Grigory Salnikov
body: Hi!

So you've unchecked all the related checkboxes in your profile:

![User Profile.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/23889iF2CC21CE3FB5CE7E/image-size/large?v=v2&px=999 "User Profile.jpg")Also, make sure that all your changes are actually saved.

comments: author: Alfredo Nicolas Gonzalez
body: Hi, Yes I?ve done that, but I still recieve email notifications.


author: Grigory Salnikov
body: Hi again!

Check the section below and try to "Stop Watching" all the articles if there are any:

![screen.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/23908i851E29043A2FF722/image-size/large?v=v2&px=999 "screen.jpg")


author: Alfredo Nicolas Gonzalez
body: Yes this is it! thanks!
10 User License, just 9 Users
Asked by Christoph Mehr:

Hi,

we have a 10 User License but 9 Users (including administrator).

We can't add one User more, license limit reached.

### Confluence 6.9.0 {#toc-hId-1620864100}

![2018-06-06_09h48_53.png](/t5/image/serverpage/image-id/23883iF15BB7A6228812CD/image-size/large?v=v2&px=999 "2018-06-06_09h48_53.png")![2018-06-06_09h50_11.png](/t5/image/serverpage/image-id/23886iFF66FDE6A9C0FED3/image-size/large?v=v2&px=999 "2018-06-06_09h50_11.png")


Answers:
author: Grigory Salnikov
body: Hi!

Isn't there the second page of this list?

Do you use internal directory only?

comments: author: Christoph Mehr
body: Hi Greg,

no there is only one page. Yes only the internal direcotry


author: Grigory Salnikov
body: Yes, this is quite strange.

Try the method described [here](https://confluence.atlassian.com/confkb/user-count-not-updated-after-disabling-or-removing-a-user-223905208.html).


author: Christoph Mehr
body: Deleting the cache was the solution :)

thanks a lot


author: Grigory Salnikov
body: You're welcome! :)


Tags: confluence-server

server
Half a document turns into links when going into edit mode
Asked by Christoph Luthy:

Hi,

First-time forum user - long term confluence user, Hi! from Cambodia

There is an issue that bothers me for a while.

This happens only occasionally but when it happens it creates a lot of work for me.

I am working on a document in confluence and when going back into edit mode, a large part of the document turns into a Link. Entire paragraphs are linked to blank. When I then manually remove all the links and save, it looks fine, but as soon as I go back into edit mode, the text re-appears as link.

In this screenshot, everything after the 3rd line was not a link previously and now appears as a link.

![textaslink.png](/t5/image/serverpage/image-id/23882iED287A8DE95BDDCA/image-size/large?v=v2&px=999 "textaslink.png")


Answers:
author: Andreas
body: Hello [@Christoph Luthy](/t5/user/viewprofilepage/user-id/1475471) and welcome to the community.

Given the situation you described, I would suggest having a look at the source of the page you're editing. E.g. maybe there's a \<a\> tag somewhere that is accidentally not closed correctly by the Confluence editor. Anyhow, I'm sure the source of the page may provide an answer to your question. It may also help to copy the source into a more powerful text/ code editor like [Atom.io](https://atom.io/), that is able to highlight unclosed tags.

You can easily view and edit the source of a Confluence page by using a free app called [Confluence Source Editor](https://marketplace.atlassian.com/apps/1210722/confluence-source-editor?hosting=server&tab=overview) by Atlassian.

comments: author: Christoph Luthy
body: Tried the code editor - the fix works thanks. Still not sure why this happens with random documents at least once a month.

Haven't actually detected not closed \<a\> tags but random empty links (no target, no description) - when removing those, it seems to work.

Thanks for the input.


author: Pavel Potcheptsov
body: Existing bug.

<https://jira.atlassian.com/browse/CONFSERVER-52060>

comments: author: Andreas
body: We had this bug on one of our instances and it produced a different "result" than the one described here. The links where broken, meaning they lead to wrong pages/ nowhere. The bug didn't turn text into links that previously wasn't a link. So I'm not quite sure this issues are related.


Tags: confluence-server

issue-link

link

server
Customer Access to Service Desk Portal
Asked by Thomas G?nter:

Hello everyone,  

we recently set up a service desk to provide IT Support within our company . After some time we want to add a service desk for our customers, too. Since we also use confluence, we want to add a knowledge base to both, the intern and the extern service desk.  

Also, we want to keep the effort for customers to browse the knowledgebase and raise request as small as possible:  

No sign up for browsing the knowledge base  
No sign up for raising a service request  

Is this possible? - If not, what would be best practise to provide easy access for customers?

Regards,  
Thomas.

<br />

Jira: Server 7.9.1 with Service Desk 3.12.0  
Confluence Server: 6.8.1.


Answers:
author: Thomas G?nter
body: Hi [@Thomas G?nter](/t5/user/viewprofilepage/user-id/1236349),

Yes, it is possible to make the knowledge base and request creation public.

[Here](https://confluence.atlassian.com/servicedeskcloud/serving-customers-with-a-knowledge-base-732528995.html?_ga=2.73164435.1406544298.1528272667-903798757.1526635801) is the link to the Atlassian document which explains how to configure the required functionality.

Regards,

Priyanka

comments: author: Thomas G?nter
body: Hi @\[deleted\], thank you for your help!  
We managed to link the space to the related service desk.

Now, customers have still to log in before they can raise a service request, or find help in the KB.  
Is there a way to skip login/registration?


Tags: confluence-server

jira-service-desk

jira-service-desk-server

server
Page in two locations
Asked by FJ Corb:

Hi,

Is it possible to have a page in two locations?  
Have it located in two branches of the tree, or simulate it with a link.

The idea is to find the page by different paths.

Thanks.


Answers:
author: Igor M.
body: Hello,

You can't have the same page in two location or have two pages with the same name in one space, however, you can use [Include Page Macro](https://confluence.atlassian.com/doc/include-page-macro-139514.html) to display contents of one page in another, any changes to original page will automatically be reflected on another. Using this macro you can display the same content in multiple locations/spaces at once.

Keep in mind that you will only be able to edit content from the original page and not by editing pages using a macro.

Hope this helps

Igor

comments: author: FJ Corb
body: Just what I needed. Thank you.


author: Ollie Guan
body: Hi [@FJ Corb](/t5/user/viewprofilepage/user-id/1470708),

<br />

Whether Include Page Macro could meet your needs?

<https://confluence.atlassian.com/conf63/include-page-macro-929729249.html>

comments: author: FJ Corb
body: Just what I needed. Thank you!
Problem changint encoding
Asked by newspi:

Hi,

In the latest versi?n of Confluence, i change the encoding type to UTF-16. and save the configuration page.

In this moment, all don't work, i can't login, i can't change anything.

Is possible return to UTF-8 in any config file o table of the DB?

I use Confluence, self-hosted.

Thanks in advance


Answers:
author: newspi
body: Hi Shannon, i don't change te database encoding. I changhe un the main configuration page. In the edit box.

I need recreate the db for this change?

I think is a configuration file, i don't know.

Thsbks for the help.

comments: author: Shannon S
body: Jordi,

You can try this:

1. Backup Confluence database
2. Stop Confluence
3. Run this query:

   ```
   update bandanaset bandanavalue = replace(bandanavalue, 'UTF-16', 'UTF-8')where bandanakey = 'atlassian.confluence.settings';
   ```

4. Start Confluence

Can you give that a try and let us know if you have any trouble?

Shannon


author: newspi
body: WoW, works greats!

Thanks Shannon!

comments: author: Shannon S
body: Jordi,

You're welcome!

Take care.

Regards,

Shannon


author: Shannon S
body: Jordi,

Confluence encoding needs to be UTF-8.

You can change back in the database following this article:

* [Configuring Database Encoding](https://confluence.atlassian.com/doc/configuring-database-character-encoding-177698.html)

If you have any trouble let us know your database version.

Thank you!

Shannon


Tags: confluence-server

server
User @Mention shows up as link (blue color) instead of grayed @<user name> format
Asked by guy kahana:

User @Mention works but shows the name as link (blue color) instead of grayed @\<user name\> format.

Is this an issue or how can I change the default format of @ Mention


Answers:
author: guy kahana
body: Hi [@guy kahana](/t5/user/viewprofilepage/user-id/1432287),

Please note that @ current user will always be displayed in blue and rest of the other usernames will be shown in grey color.

This is the native Confluence functionality.

Regards,

Priyanka

comments: author: guy kahana
body: Thanks for your response Priyanka, the behavior is unfortunately the same for all users not just my own


author: Michaela Galkin
body: For me the same. On some pages, I see mostly all mentioned users displayed in blue (not only myself) and only a few displayed in grey


Tags: cloud

confluence-cloud
?????????
Asked by jiaoyf:

??????????

![2222.png](/t5/image/serverpage/image-id/23863iAF160F215D2E1F7D/image-size/large?v=v2&px=999 "2222.png")


Answers:
author: Ollie Guan
body: Hi [@jiaoyf](/t5/user/viewprofilepage/user-id/1474304),

Pls check the global permission

comments: author: jiaoyf
body: Thank you for answer me firstly.

I used admin(Administrator user) login,

I have checked the "global permission" setting, and reset it.

now is( still have the problem) :

![33333.png](https://community.atlassian.com/t5/image/serverpage/image-id/23865i554FEA8A2B8813D8/image-size/large?v=v2&px=999 "33333.png")


author: Ollie Guan
body: Add me WeChat?guanqun1982

I'll put you in the Jira China discussion group
In Jira, can you have multiple people or a distribution list for an assignee?
Asked by Michael Prewitt:

In Jira, I would like to have two or three users as the assignee for a ticket. Anyway that this could be done? If not, can we use a mailing-distribution list?

Thank You


Answers:
author: Alexey Matveev
body: Hello,

You can not set multiple assignees to an issue. You can create a Jira user for a group of users and assign a ticket to this Jira user.

You can handle notifications with the project notification scheme. You can set users in the project notification scheme, who have to receive notifications on certain events.


Tags: jira
Gallery Macro - Way to Archive
Asked by Karen Ferland:

I want to include a gallery macro for different team building events. Is there a way to archive old galleries without removing them in the event that someone wants to view this gallery at a later date? I really just want to highlight the pictures from the latest event.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Karen Ferland](/t5/user/viewprofilepage/user-id/1163452) ,

unfortunately there is no way to archive pictures.

Fabio