youngmon/atlassian-qna huggingface dataset:
Is there any way to turn off space purge notifications?
Asked by Daniel Drahnak:

*This question is in reference to Atlassian Documentation: [Purging Deleted Pages](https://confluence.atlassian.com/pages/viewpage.action?pageId=658736994)*

Just spammed customers with thousands of emails telling them that pages and attachments that were already deleted have been purged. Is there any way to turn off space ***purge***notifications?


Answers:
author: Daniel Drahnak
body: This would explain things:

<https://jira.atlassian.com/browse/CONF-23044>


author: TomC
body: Just a guess on a way to avoid notifying watchers of purged pages, is what we found works when mass-deleting attachments (or pages with a bunch of attachments): Restrict the viewing of the home page to just yourself (or the person doing the deleting). Then restore full access when through.

You would want to test it though. I don't know if there's another way; if there is hopefully someone will weigh in. If you decide to test this approach can you let us know if it worked?

Due to the numbers of pages that can sometimes be included in purge operations, it would certainly be helpful to have an option (and probably a default option) to NOT send email notifications on purged content.

comments: author: Daniel Drahnak
body: Thanks Tom...I like your proposed workaround, but can you test it first? :smile:


Tags: confluence-administration

notification
Is there a way to create a Confluence Space by "Copy Space" add-on?
Asked by Ricksoft Co__ Ltd_:

Hi

We are currently copying by "Copy Space" add-on .  
But We can't create a Confluence Space.

<br />

The following message appears in the log:

------------------  
2016-07-28 17:59:59,995 ERROR \[http-nio-8090-exec-9\] \[persistence.dao.hibernate.HibernateSpaceDao\] getSpace Found a bad space id in the space id cache : \[ 141590530 \] for \[ewp012 \] which returned this: null. Removing this id from the cache now.  
------------------

Is there a way to create a Confluence Space by "Copy Space" add-on?

environment:  
-----------------  
Confluence version 5.8.18  
"Copy Space" add-on version 2.3  
-----------------

Best regards.

RickSoft inc.  
Kiyoshi Kawama


Answers:
author: mharig
body: Hi,

we have the same probleme with the Copy Space Plugin with the same error.

Confluence version 5.9.2

Copy Space Addon: 2.3

Is there a way to delete the "space cache" mentioned in the error message? The space id seems to be auto incremental because every time I try to copy a space the space id gets a +1. So somewhere the id is stored/cached.


author: Jan
body: We are using the CopySpace PlugIn just for this purpose. Instead of creating empty spaces we have several template spaces which we copy for creating a new space.

When creating the copy you need to enter a unique space name and space key. Above mentioned error sound like issues with corrupt or duplicate space ids.


Tags: confluence-administration
Is it possible to grant anonymes access for a space if global permissions denies it?
Asked by Bastian Kippelt:

We want to grant access for a special space for anonymes users. But twe dont want to grant global anonymes access. Is this possible?


Answers:
author: Bastian Kippelt
body: Thank you for your answers. But i do **not** want to enable Global **Anonymous Access.** I search for a custom workaround. Global Anonymous Access = denied and Space Anonymous Access = enabled + Custom Plugin / Workaround. Maybe a Page Listener or something else.


author: Steve Behnke [DiscoverEquip.com]
body: You must enable Global **Anonymous Access** and then ensure the spaces you desire public to grant Anonymous Users **View Permissions**.

<https://confluence.atlassian.com/confkb/how-to-give-non-confluence-users-access-to-a-space-779166002.html>


author: Eduardo Masiero
body: Greetings Bastian.

It is possible. You'll have to manage space specific permission. There is this guide here that can instruct you on how to do that: <https://confluence.atlassian.com/display/DOC/Setting+Up+Public+Access>

"The relevant [space permissions](https://confluence.atlassian.com/display/DOC/Assign+Space+Permissions). If you want a space to be publicly accessible, the anonymous user must have at least the 'View Space' permission. To set space permissions, choose **Browse** \> **Space Admin** \> **Permissions** ."

<br />

I hope that gives you a hint ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh")


Tags: anonymous

confluence-administration

permission
Confluence label search
Asked by yik yang:

We are creating a lot of pages in a space, and it is hard to search through the pages. We thought we will add labels to each page, so that we can search with labels, but I don't know a straight forward way to do this. I will have to use the search box once, so that I enter in the the advance search mode. Is there a easier way to search by label?


Answers:
author: Steve Behnke [DiscoverEquip.com]
body: `labelText:test-label` should work just fine. This is part of the older but still supported Search Fields syntax -- <https://confluence.atlassian.com/doc/confluence-search-fields-161188.html#ConfluenceSearchFields-Searchingforcontentinspecificfields>

comments: author: yik yang
body: I read about that as well, but it is bit hard to use. I want to give a bunch of labels to the users, and have them drag them into the search field.


author: Steven F Behnke
body: I wonder how this could be envisioned as a macro...


author: yik yang
body: Can it be done?


Tags: cloud

confluence-cloud
How does the "notify watchers" checkbox function in collaborative editing?
Asked by Kiri Hohepa:

Hi, I'm just investigating turning on collaborative editing in beta for the organisation I work for and wanted to know at what point(s) are updates sent to watchers of a page? I'm assuming it's only on publish but just wanted to check with someone first, thanks!


Answers:
author: Sarah Heimeier
body: Hi Kiri,

You will only notify watchers of a page when you update that page if you check the 'notify watchers' box and then click publish. The 'notify watchers' function should act the same while using the collaborative editing beta.

I hope this helps!


Tags: cloud

collaborative-editing

confluence-cloud
Does Confluence not support syntax highlighting for Java properties files?
Asked by Bogdan_Calmac:

I don't see it in the list of formats for the Code macro and it seems strange to have been overlooked when the Atlassian suite is built on Java.


Answers:
author: Steven F Behnke
body: The macro supports custom languages. I haven't seen JAVA Properties on the web anywhere.

* <https://confluence.atlassian.com/doc/code-block-macro-139390.html#CodeBlockMacro-ConfiguretheCodeBlockmacro>

Confluence uses the ++SyntaxHighlighter++ library. It's pretty simple. It's javascript and regex.

* <http://alexgorbatchev.com/SyntaxHighlighter/manual/brushes/custom.html>


author: Bill Bailey
body: I see Java, Java FX, and Javascript in the list of formats.
Atlassian says: "Please add your vote to issue CONF-2814 if you'd like to see this improvement." But when I click on the link for CONF-2814 it does not take me to the issue. Clicking on the link for CONF-2814 just reloads this page.
Asked by monica.bowen:

*This question is in reference to Atlassian Documentation: [Copy a Page](https://confluence.atlassian.com/pages/viewpage.action?pageId=139013)*

Atlassian says: "Please add your vote to issue CONF-2814 if you'd like to see this improvement." But when I click on the link for CONF-2814 it does not take me to the issue. Clicking on the link for CONF-2814 just reloads this page.


Answers:
author: Petar Petrov (Appfire)
body: The link in the documentation page is wrong - go here to vote: <https://jira.atlassian.com/browse/CONF-2814>.

comments: author: monica.bowen
body: Thank you!


Tags: copy

page
How do I find out our version of Confluence (on Cloud)?
Asked by Hilary Boyce:

I can't see the version listed anywhere in the Configuration information. I am wanting to assess whether an extension would work on the version we have.


Answers:
author: Nic Brough -Adaptavist-
body: It doesn't matter - the version changes frequently, and is essentially always going to be "latest". There are a handful of add-ons that Atlassian support on Cloud, but you don't need to think about versions on them - Atlassian handle it for you - on an upgrade, they either make sure a valid release is there or (rarely) deprecate the add-on, so you couldn't use it anyway.

Any extensions you can add to Cloud are either things that run externally or Connect add-ons. In both cases, they connect via the REST API which is quite stable (new versions add functions, but very very rarely change or delete functions), and you can simply look in the marketplace to evaluate if they're compatible with Cloud.


Tags: cloud

confluence-cloud
Tomcat instance will not start
Asked by Siim Loog:

Hello.  

<br />

64 bit Centos system. Installed Confluence from bin. Opened ports, gave confluence user rights to the confluence install folder.   

When starting up confluence, these are the last lines that appear in catalina.out

27-Jul-2016 09:50:58.983 INFO \[main\] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone  
27-Jul-2016 09:50:58.983 INFO \[main\] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.36  

<br />

<br />

<br />

From testing on my local windows machine, these lines should be followed by something like this:

27-Jul-2016 09:16:16.777 INFO \[main\] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler \["http-nio-8090"\]  
27-Jul-2016 09:16:16.783 INFO \[main\] org.apache.catalina.startup.Catalina.start Server startup in 15315 ms  

But these do not appear.  

When stopping the confluence service, I get a message that the PID exists but the process does not.  

<br />

How should I go about debugging/fixing this?


Answers:
author: Siim Loog
body: Figured it out.   

<br />

OOM killer was killing the process. Checked the parameters and noticed the tomcat instance was trying to reserve more memory than was available. Adjusted the memory settings in setenv.sh and instance is running now.

comments: author: Grigory Salnikov
body: Hi [@Siim Loog1](/t5/user/viewprofilepage/user-id/732500) !

I've been trying to figure it out. Where have you catched this error, what parameter (and how) have you changed in the setenv.sh file?

Thanks in advance.


author: Guilherme V.
body: If Tomcat is not starting, you need to see the logs of the **catalina.out**file. Are you starting tomcat with JDK 1.8? If no, tomcat 8 won't start at all.

comments: author: Siim Loog
body: If i run confluence in the foreground with the command:

```
sudo ./start-confluence.sh -fg
```

<br />

<br />

The last lines in the catalina.out file are as follows:

```
28-Jul-2016 06:51:49.322 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service Tomcat-Standalone28-Jul-2016 06:51:49.322 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/8.0.36Killed
```

<br />

<br />

<br />

The "Killed" part appears \~10 seconds after the previous line.

<br />

<br />

"Are you starting tomcat with JDK 1.8?"  

I have jdk 1.8 installed and JAVA_HOME set.


author: Guilherme V.
body: Hi Siim,

I believe it's better to open a new support ticket at support.atlassian.com

Don't forget to attach in there the **atlassian-confluence.log .**


author: Siim Loog
body: Ok. Thank you for your advice.


Tags: confluence-administration
Switch Confluence Dashboard layout
Asked by Andre Lehmann:

Hi,

I just upgrade our Confluence (on test-server) from 5.8 to Version 5.10.

I recognized the new Dasboard-layout. Pretty cool so far...

Than I switched back to the old layout (on the bottom-left), just because users will do that and than asking me how to get back...  
I dind't find any button or configuration for that?

A colleaque logged in and he has the new dashboard so that should be an personal configuration I changed but I can change that anywhere?

How can we switch back to the new Dashboard if we clicked "return to the old dashboard"?


Answers:
author: Mohamad Khalife
body: Hi Andre,

Follow the below steps reenable the new dashboard:

1. Direct the affected user to \<base_url\>/users/darkfeatures.action
2. At the bottom should be an entry for `simple.dashboard.disabled`
3. Direct the affected user to click `Remove`

comments: author: Andre Lehmann
body: thanks!
Use anchors & links across tab structure
Asked by Gerrit Pleister:

*This question is in reference to Atlassian Documentation: [Working with Anchors](https://confluence.atlassian.com/pages/viewpage.action?pageId=701434774)*

I am setting up a user documentation with different steps that I split up across a few tabs on my page. I would like to include "Next Step" and "Previous Step" buttons at the bottom of the page but can't seem to get it to work; the links to the anchors in the tabs do not seem to be able to move within the tabbed structure (I am using **tab content wrapper** and **tab element** )


Answers:
author: Sarah Heimeier
body: Hi Gerrit,

I'm not entirely sure of how the tabbed structure is working. It may be that the anchors are having trouble working with the tab structure you are using. Although, it would be great if you could provide a bit more context or visuals of the structure of the page you are working on.

comments: author: Gerrit Pleister
body: Hi Sarah, thank you for your response. Please have a look at the screenshot for better understanding:

I use a tabbed structure to display the content on my page. I would like to include links within the tabs to jump into a different tab and had no luck using anchors and #anchorlinks. Any ideas?

image2016-8-2 10:50:2.png


author: Beth Knaster
body: Hi there,

Did a resolution ever happen with this? I'm experiencing the same problem.

Thanks!


Tags: anchor
When Renaming a Page in Confluence 5.9 I get Page Not Found
Asked by Naehas Ops:

When I or any other team member attempts to rename a page, we get:  

Page Not Found {#toc-hId-1842227862}
====================================

The page you were trying to reach could not be found. This could be because:

* The page does not exist.
* The page exists, but you do not have permission to view it.

after saving the page with the new name.

This is despite having admin rights to Confluence, and all permissions on the space in question.

Even a page I created today seems to have the issue.

The URL goes from

https://confluence.myurl.com/display/OPS/Email+Vendors -\>

https://confluence.myurl.com/display/OPS/Email+Vendors+Test

But the latter page doesn't resolve. If I go back the original page is still there.


Answers:
author: Bill Bailey
body: One issue that you can run into is when you start running low on disk space. If you have *not* turned off the auto backups, they will keep creating backups, filling up your disk. If you are on an instance (VM for example) with limited disk space, you can run into strange things happening as you hit the limit.

So if re-index doesn't fix the issue, check remaining disk space.


author: darrenpegg
body: Try a re-index and then attempt a rename.. See how that works out..?

comments: author: Naehas Ops
body: Giving re-index a go, will let you know in 8 hours...


author: darrenpegg
body: Have you checked the logs if you can...?

8 hrs... Big instance? I'm assuming it's server install/self hosted? Can you shutdown and increase the JVM parameters if of course you have the resources to do so? You might just be able to half that time if the JVM parameters were not touched at installation.

I would hope in a good way to see an error when it re-indexes so you can pinpointt the issue through the logs. Then you may have to re-build the indexes:

<https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-110035351.html>

If you are in the Atlassian cloud then lets hope for the best... Atlassian will do the above if needed.


author: Naehas Ops
body: No luck with the pure re-index.

It is a self hosted instance that's been around awhile, and the reindex seemed to complete without issue.

Any other thoughts?
some screen shots would be really useful as the tool is obtuse when managing security
Asked by Matt Sweetnam:

*This question is in reference to Atlassian Documentation: [Permissions and Restrictions](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765432)*

Ask your question here...


Answers:
author: Nic Brough -Adaptavist-
body: I don't think screenshots would tell you much here, other than where to look for the buttons and links on the screens.

comments: author: Matt Sweetnam
body: Yep. Half the time the buttons and links are hidden in the most obscure location..


author: Nic Brough -Adaptavist-
body: I've not found people struggling to find them when I've been doing training or admin - only really questions when they can't find them (because they don't have the restrict permission mostly)


Tags: confluence-administration

confluence-cloud

permission
What fine controls do I have to adjust who gets email notifications from confluence page updates?
Asked by Chef Operations:

*This question is in reference to Atlassian Documentation: [Manage users and groups](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721623)*

What fine controls do I have to adjust who gets email notifications from confluence page updates? I have some users that don't want the updates \& others that do. However, there is only 1 group that all users are pooled in \& 1 group that admins are pooled in.

Thanks,

Eric


Answers:
author: Sarah Heimeier
body: Hi Eric,

I'm not sure if I fully understand your question. By 'Confluence page updates', are you referring to the emails users receive about space changes and new blog posts?

Users can subscribe to be notified when there is a blog post or space change. They can also subscribe to summary reports. Users can subscribe to receive, or not receive, these updates themselves.   
You can see more about that here: <https://confluence.atlassian.com/display/confcloud/Email+Notifications#EmailNotifications-Notesforadministrators>

Or are you talking about the 'Recommended Updates' email? You can find details about configuring this email here: <https://confluence.atlassian.com/display/ConfCloud/Configuring+the+Recommended+Updates+Email+Notification>

Users can unsubscribe to this email.

Let me know if this is the email notifications you were referring to.


Tags: cloud

confluence-cloud

documentation
Confluence 5.10 basic auth
Asked by Greg Sibley:


Answers:
author: Alex Yasurek
body: Whats the question?

comments: author: Greg Sibley
body: Didn't realize I posted this. Wanted to know if there was a way to enable Basic Auth for a JIRA connection? In our 5.9.4 version it is supported and in 5.10.2 it is not. We have a very old version of JIRA running at the other end and I'm not sure if it supports OAUTH.
Built a table with multiple rows and columns. Now I am unable to add rows. Why?
Asked by James Panagas:

I started building a rather complex table of information on a Confluence page about a week ago. Everything was working fine until other contributors started adding to the page. Now I'm unable to add or insert rows. Why is this happening? What is the workaround?


Answers:
author: Milo Test
body: I have found issues after merging cells. Try reverting to an unmerged-cell table:

1. Carefully select all the cells in the table
2. Add a new 1 X 1 cell table
3. Paste
Links are broken to the different pages
Asked by ffrassaint_aliznet:

*This question is in reference to Atlassian Documentation: [Confluence for Software Teams](https://confluence.atlassian.com/pages/viewpage.action?pageId=776656419)*

This article seems pretty interesting but no links are working. It is impossible to see the suggestions details.


Answers:
author: Steven F Behnke
body: No problem :smile:


author: Melanie Albrecht
body: Thanks for those links, Steven.


author: Steven F Behnke
body: I couldn't find the last two blogs.

* <http://blogs.atlassian.com/2015/09/write-product-requirements-confluence/>
* <http://blogs.atlassian.com/2015/09/build-release-planning-page-confluence/>
* <http://blogs.atlassian.com/2015/09/customer-interviews-confluence/>
* <http://blogs.atlassian.com/2015/09/how-to-create-sprint-retrospective-and-demo-pages-with-confluence/>
* <http://blogs.atlassian.com/2015/09/make-better-decisions-software-team/>
* <http://blogs.atlassian.com/2015/10/how-to-document-releases-and-share-release-notes/>


Tags: cloud

confluence-cloud

team
Where did the Tab Container macro go?
Asked by Tatiana Louneva:

*This question is in reference to Atlassian Documentation: [Macros](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765157)*

I used to use this all the time, what happened to it?


Answers:
author: Steven F Behnke
body: I believe that's part of the Content Formatting add-on by Adaptavist, which I believe is pre-installed in Confluence Cloud. Is it still installed under **All Add-ons** ? (note, it doesn't show up under **User-Installed Add-ons**)


Tags: confluence-cloud

documentation

macro
How can I promote the blog post type?
Asked by Alexandre Tumlinson:

*This question is in reference to Atlassian Documentation: [_PromoteBlueprintTemplate](https://confluence.atlassian.com/pages/viewpage.action?pageId=724764708)*

I want to promote the template types I expect to be most useful for my users. One of those types is the blog post. How can I promote this type? It shows if I promote nothing, but is hidden as soon as I promote anything else, and I can't see how to promote it.


Answers:
author: Sarah Heimeier
body: Hi Alexandre,

When you promote a blueprint or template you will hide all other items, including blank page and blog post, under the Show more link. You aren't able to promote the blog post or blank page templates


Tags: cloud

confluence-cloud

documentation

template