youngmon/atlassian-qna huggingface dataset:
Why plug-in: Advanced Roadmaps cause the start time and end time of the demand to be unable to
Asked by ???:

When I use the plug-in: Advanced Roadmaps, the manual modification of the start time and end time of the requirement does not take effect

I changed the start time from June 8th to June 15th in the plans, and saved the modification to jira, but the history record shows that the start time was first changed from June 8th to June 15th, and then automatically changed from 15th to June 8th.


Answers:
author: Curt Holley
body: HI [@???](/t5/user/viewprofilepage/user-id/4437802)

welcome to the community

Based on "plug-in", I'm guessing you are not using Jira Cloud, but a server/DC instance?

A couple more questions, to help us better understand your situation:

1. When you look at the history, who does it say changed the date back to June 8?
2. Could there be automation in place that s forcing the June 8 date?
3. Can you provide some screenshots please, to help us see more detail of your situation?

Regards

Curt

comments: author: ???
body: Thank you for your apply, I'm indeed using DC instance.

1?The history record shows that i changed the date back to June 8 , and the two modifications are almost at the same time

2?I did not turn on auto- schedule?and no outher automation plug-in in used.Is there anything I haven't checked yet?

3?Picture example: I changed the end time from June 28th to June 30th, and it was automatically changed back to June 28th by me

![p1.png](https://community.atlassian.com/t5/image/serverpage/image-id/147643iC4EB9A2272554CBB/image-size/large?v=v2&px=999 "p1.png")![P3.png](https://community.atlassian.com/t5/image/serverpage/image-id/147644i028DC3FE33C79DDF/image-size/large?v=v2&px=999 "P3.png")![P2.png](https://community.atlassian.com/t5/image/serverpage/image-id/147645i91DD510524F1DA47/image-size/large?v=v2&px=999 "P2.png")


author: Curt Holley
body: Thanks [@???](/t5/user/viewprofilepage/user-id/4437802)

what happens if yo change the end date in Jira itself? Does it still change back?

Do the issues involved have any dependencies? as i note you have them set to Sequential. Does changing that to Concurrent make a difference?

Beyond these, I would suggest you engage with your Jira admins to investigate, then if needed engage Atlassian support


author: ???
body: It is the same to modify the end time directly in jira, it will be automatically changed back, and the requirements have no dependencies.


author: ???
body: The configuration change cannot change this situation


author: Curt Holley
body: OK, talk with your Jira admin team....I'd like to think they know why this is occurring


Tags: advanced-roadmaps
Hierarchy Levels
Asked by Maritsa Annandale:

Hi

On my board I am using Epics, Stories and Subtasks in each story issue type.

When creating my plan, the Subtasks for each Story does not show.   
What am I doing wrong?

Please help!!

I am using Jira Cloud


Answers:
author: Mykenna Cepek
body: Several things you can check:

* The plan might be relying on a Filter which excludes subtasks. Check that under "Settings \> Data Source" for the plan.
* Subtasks may have been excluded from the Source Data for the plan. That's under "Settings \> Exclusion Rules".
* If the above looks ok, confirm that the "Hierarchy" setting when viewing the plan includes "Subtasks".
* Another possiblility: there are no Subtasks to show.


Tags: advanced-roadmaps

cloud
Can I edit team capacity directly on timeline in Kanban teams
Asked by Sanjay Kumar Jain:

### Hi, {#toc-hId-1255179377}

My company is currently using Advanced Roadmaps 3.27.0. The release note for 3.28 says that it supports "Edit sprint capacity directly on your timeline".

For those of you who have used this version, does 3.28 also allow edit of team capacity on a weekly basis for Kanban teams?

Regards,

Sanjay Jain


Answers:
author: Curt Holley
body: Hi [@Sanjay Kumar Jain](/t5/user/viewprofilepage/user-id/3246019)

Disclaimer: I only know the Cloud version of AR

But I don't think this is possible. As a Kanban team in AR doesn't acknowledge story points. Plus, when grouping by team with show capacity ticked, AR displays the sprints, which is where the capacity is designated against. Kanban has no timebox to designate a Weekly/fortnightly capacity against.

comments: author: Sanjay Kumar Jain
body: Hi Curt,

Thanks for your response, but it does not resolve my query. For Kanban teams, AR shows a weekly iteration. My query is if I can edit this capacity on timeline with 3.28. My guess is yes, but I am looking for a confirmation if someone has already used it.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/147257i8BC4B0017CD55598/image-size/large?v=v2&px=999 "Capture.PNG")


author: Curt Holley
body: Right!! I would ask this directly via an Atlassian Support ticket, as it is such a specific version iteration question.


Tags: advanced-roadmaps
Stories no showing in Advanced Roadmaps
Asked by Rebekah Pak:

I have stories that are not appearing in my roadmap plan. Based on my googling of this issue, I think it's because they don't have a resolution of done and there is no resolution date. I updated my workflow and ran those tickets through again, in the hopes those fields would update, and it didn't work. I do have the appropriate post function on my transition. We don't have Jira cloud, so I can't manually update the fields using an upload. At this point should I assume advanced roadmaps will no longer work for me? Or is there anything else I can do?


Answers:
author: Sachithra Dangalla
body: Hi Rebekah,

Previously, the resolution date was used to filter out completed issues in Advanced Roadmaps but now it's no longer used, the status category and the status category changed date is used to filter out the completed issues. Are the stories of the status "Done"? If yes, were they completed before the "completed since" date? You can find this setting in Plan configurations -\> Exclusion rules -\> Exclude any completed issues after.

If that's not the case, the reason could be one of the items listed in <https://confluence.atlassian.com/advancedroadmapscloud/missing-issues-1026042894.html>

comments: author: Rebekah Pak
body: Hello,

Yes, they are in a status of done. They were completed within the completed since date range.

Based on the linked page:

They were completed within the last 30 days.

They are part of our source, which is based on project. Those stories do appear in the project backlog and in their respective sprints. They appear in the epics that they are linked to as well.

We don't use releases.

They have not been manually excluded.

We do not Fix versions.


author: Rebekah Pak
body: I should mention that we do have Fix Versions in our field configuration.


author: Sachithra Dangalla
body: Thanks for the information. It looks like further investigation is required to find out the cause of the missing issues. Can you please contact our support team through <https://support.atlassian.com/contact/so> that they can help you identify the problem and solve it?   

Thanks!


author: Rebekah Pak
body: Also, I should mention, when I mess around with my scope and choose my project or a wide filter (i.e. all issues), my missing stories aren't there. I'm not sure why they're being excluded from the scope.


Tags: advanced-roadmaps
How do I make user stories a child of I have the feature
Asked by Linda Visagie:

Hi, I have a feature add on and have created features and made them a child of the Epic. But I cannot see how to make user stories a child of a FEATURE? Anyone???

In our case Features is just to group user stories of the same ilk to go into dev, they do not actually play a part other than grouping


Answers:
author: Joseph Chung Yin
body: [@Linda Visagie](/t5/user/viewprofilepage/user-id/4428407) -

Welcome to the Community.

If I understood your AR hierarchy setup correctly (see below) since feature is a child of Epic -

Epic

\>\> User Story / Feature

You can only link user story to feature since those two issue types are peers (standard issue types). Making user story as child of feature is not possible. Your only option is to working with your users to create "Subtask" for a given Feature to establish the parent/child relation.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


Tags: advanced-roadmaps

cloud
How can I run Script Fields in Jira Portfolio?
Asked by Fernando P Rodrigues:

I'm trying to trigger a Custom field in the Jira Portfolio scenario. This custom field is based on a script that has been created in the ScriptRunner, Fields sub-tab.

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: A scripted field is not a true field. It is a read-only display of the results of a calculation (the logic in the script behind the field)

A custom field is calculated when an issue is re-indexed, usually when it is created, or there are any updates such as edit, transition or comment. (That's not strictly true, it's a bit more complex, but for most purposes, we can assume "script calculates field when issue is indexed"). I guess you could say that is the "trigger" - any issue update will "trigger" a custom field to be recalculated.


Tags: advanced-roadmaps
Finish to Finish dependencies
Asked by Aaron Gage:

Is there a means of representing a "Finish-to-Finish" dependency in AR? Right now all I seem to see is the "Blocks" dependency which seems to be aligned with a "Finish-to-Start" perspective and doesn't provide great insight into parallel efforts that we typically need to track.

Am I just missing something? or is this not currently a supported concept?


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi [@Aaron Gage](/t5/user/viewprofilepage/user-id/4412589)

If you go to AR advanced configuration you can set he dependency based on the Jira issue links where you can select other link type but irrespective of the name of the link (blocks or depends on or whatever) AR will schedule dependent tasks after the end date and I don't think you can use AR dependencies to represent FF tasks. May be to represent them on the plan you can set them same release or have them under one group.

Ravi

comments: author: Ravi Sagar _Sparxsys_
body: And there is a way to configure dependency at the plan level. If you want to have them scheduled one after another or concurrent. This is not issue specify though.

I hope it helps.


author: Aaron Gage
body: [@Ravi Sagar _Sparxsys_](/t5/user/viewprofilepage/user-id/853596) Thanks, that probably gets me one step closer, will have to talk to our admin about configuring it that way. Would still love to have some more control over the dependency options as we largely use them to highlight at risk dependencies vice any sort of automated scheduling. This just means, seeing a "red circle" doesn't necessarily mean there is an issue to address.

Thanks for the feedback!


author: razzi
body: Ravi, how to bring the AR ( advanced roadmaps ) to my site.

I looked under new apps, I don't find it.


author: Jeanne Higgins
body: Ravi Sagar you stated "And there is a way to configure dependency at the plan level. If you want to have them scheduled one after another or concurrent. This is not issue specify though." How do you do this in Advance Road Maps? I need to schedule a Start to Start depedency and I don't se how to do it in Advanced RM?


Tags: advanced-roadmaps

dependency

server
Why we are unable to see all the issues with all the statuses in roadmaps?
Asked by sai chinamuthevi:

as you can see in image i am able to view all the issues with the all status except PBYA-12 which is in "UAT-Approved" status may i know what's the reason?![roadmap.png](/t5/image/serverpage/image-id/145541i9D39A432892B7E6E/image-size/large?v=v2&px=999 "roadmap.png")


Answers:
author: Dave Mathijs
body: Hi,

Are you using a filter? (the screenshot does not include that part of the menu).

Is the issue within the scope? See Plan settings (configure) \> Source Data \> Issue sources.

Thanks to confirm,

Dave


Tags: advanced-roadmaps

jira
Advanced Roadmaps Releases un-ordered...
Asked by Aaron Gage:

When trying to select the Releases for a Plan, our Releases are all out of order by name and start/stop dates which is really annoying when trying to find the handful that you need for the specific plan. Anyone else see this or know why this happens?

(also, I've verified that the Project Versions page has them listed in chronological/PI order)

Example below on how this looks:

![Release Order.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/145378i06338BC6A153DF7B/image-size/large?v=v2&px=999 "Release Order.jpg")


Answers:
author: Vinod Ramadoss
body: Hi Aaron,

In my release view, I see the releases ordered based on the dates, am not fully sure why it is not in ordered way for yours.

I find a community post on release ordering, providing for reference (if that helps)

[https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Release-ordering/qaq-p/705007](https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Release-ordering/qaq-p/705007?)

comments: author: Aaron Gage
body: YES! This worked! No idea how or why the project release rankings are tied to portfolio (AR), but it seems they are. I reordered the releases in one plan and new plans also reflect the new Release Rankings. THANK YOU [@Vinod Ramadoss](/t5/user/viewprofilepage/user-id/3543626) !


Tags: advanced-roadmaps

fix-version

release

server
Missing and Extra Issues when using Filter Source
Asked by Aaron Gage:

Our current Hierarchy structure consists of Initiative --\> Capability --\> Epic --\> Story where each Initiative is a large effort that spans many PIs/Years. We are having great success in using Structure to manage the big picture view of all the work, but when trying to build a graphical roadmap with Roadmaps I continue to see very weird things.

Currently trying to use a filter input source to simply pull in the Initiative of interest with a JQL like below:

**issue = INTB-14 OR issue in childIssuesOf(INTB-14)**

When executing this filter within the Search for Issues page, this works fantastically, but when trying to use this as a Roadmaps input source, I continue to see some issues missing or random issues showing up in the "No Parent" section of the Plan. Sometimes these issues showing up in the "No Plan" section are technically part of the Initiative and sometimes they are completely unrelated. It is causing me to question my grasp on reality :P

Anyone seen this or have ideas???

This is my first hurdle.... I already recognize the need to pull in boards to have representative sprint dates for stories, which is a totally different pain that I know has other topics discussing.


Answers:
author: Aaron Gage
body: Of course as soon as I posted this, I discovered my issue.... It was all related to the selection of Releases and the way that we have our projects configured. I didn't realize issues tagged with a release would NOT show up if the release FROM the issue's project isn't also selected even if the parent (from a different project) DOES have the release selected.


author: Dave Rosenlund _Trundl_
body: Glad to hear you got it sorted, [@Aaron Gage](/t5/user/viewprofilepage/user-id/4412589). And thanks for sharing the resolution with the community.

If you ever need assistance with Structure / Advanced Roadmaps compatibility (apparently, **not** the issue here), give us a shout via support@almworks.com.

We have a large number of customers who use both products and we'll gladly help if we can.

Best,

-dave \[ALM Works\]


author: Chris Buzon
body: The No Parent part may mean you're not using Parent Link field for some of the issues above Epic - I just had this happen to a few tickets, and that was the problem. I've set up a dashboard that watches for Initiative Tickets where Parent Link is empty, then I go correct it (we don't set it as required because we may not have that info when the ticket is created).  

I have not see the "No Plan' Issue myself.

comments: author: Aaron Gage
body: Thanks for the suggestion!

Of course as soon as I posted this, I discovered my issue.... It was all related to the selection of Releases and the way that we have our projects configured. I didn't realize issues tagged with a release would NOT show up if the release FROM the issue's project isn't also selected even if the parent (from a different project) DOES have the release selected.

From the beginning I wondered if our whacked out data model could be a driving force.


Tags: addon-com.almworks.jira.structure

advanced-roadmaps

filter

issue

server
Assigned sprints not handled the same way in JIRA and in Advanced Roadmaps
Asked by olivier didrit:

While struggling with issues not showing up in Advanced Roadmaps like several other users, I have finally noticed that sprints assigned to issues seem to not be handled exactly the same way between JIRA and Advanced Roadmaps.

The difference seem related to the way Resolution status is handled and this is also potentially linked to the way workflow and resolution status is configured.

Here is a concrete use case.

Considering

- Story workflow is defined in the way that Resolution Status is set while transitioning to a given 'Solved' state (meaning that the story has been implemented) while there is still a transition after to a given 'Closed' state (meaning that the story has been effectively released)

- 1 sprint Sprint_A from Apr-19 to May-7

- 1 sprint Sprint_B from May-10 to May-28

- 1 story Story_X has been set to 'Solved' state during Sprint_A but set to 'Closed' state during Sprint_B

According to this picture, then

- JIRA assigns Story_X to Sprint_A **AND** Sprint_B

- Advanced Roadmaps assigns Story_X to Sprint_A **ONLY**

As a consequence, when showing issues assigned to Sprint_B in Advanced Roadmaps, the issue Story_X does not show up while it be effectively visible in the JIRA board.

Following this observation, my main question is to wonder why sprint values are just not directly reused from JIRA to Advanced Roadmaps but that is probably easier said than done.


Answers:
author: Lopes_ Bonnie
body: What platform and version of Advanced Roadpmaps are you running?

comments: author: olivier didrit
body: Jira Server v7.13.8  
Advanced Roadmaps for Jira v3.29.2


Tags: advanced-roadmaps

resolution

server
how to I solve my image preview not working
Asked by chris vassallo:

Having issues in trello as the image preview is not working see attached image

![Capture.JPG](/t5/image/serverpage/image-id/334812iBAE4D7C9E7CF8117/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Carolina Lopez
body: Hi Chris, welcome to the Atlassian Community!

It seems you are running into a known issue that is being tracked in the following bug report here: [TRELLO-523](https://jira.atlassian.com/browse/TRELLO-523).

Our team is already working to fix this issue. In the meantime, could you please reload the browser tab and let me know if it helps?


Tags: cloud

trello-cloud
?Como configurar campos visibles de tarjetas?
Asked by Laura Gutierrez:

Quiero que el campo "Descripci?n" de la tarjeta se muestre siempre en la tarjeta de modo que sea visible directamente en el tablero sin necesidad de abrir la tarjeta.


Answers:
author: Alisson Sartor
body: ?Hola Laura,  

?Bienvenida a la comunidad!  

Actualmente, no hay forma de mostrar el texto de la descripci?n sin abrir la tarjeta. Como soluci?n alternativa, puedes hacer que el t?tulo de la tarjeta sea el tema de la descripci?n.   

Saludos cordiales,


Tags: cloud

trello-cloud
Change the language
Asked by Jessica Gonzalez:

My trello shows me in chinese. I dont know where to change it help


Answers:
author: Nicolas Grossi
body: [@Jessica Gonzalez](/t5/user/viewprofilepage/user-id/5540980) Welcome! you might take a look at this link: <https://support.atlassian.com/trello/docs/changing-your-language-in-trello/>

Nicolas


Tags: cloud

trello-cloud
How to remove a member of a workspace?
Asked by Julie Guillaume:

I can't remove a member from a workspace. When I click remove, nothing happens.

<br />

I've reach my limit of 10 members and I need to remove a member to accept a new one.


Answers:
author: Dave Mathijs
body: Hi [@Julie Guillaume](/t5/user/viewprofilepage/user-id/5540509) welcome to the Atlassian Community!

Have at look at the following documentation article: [Removing Collaborators from a Workspace](https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/).

?? You must be an admin of the Workspace to remove Workspace collaborators.


Tags: cloud

trello-cloud
Premium Users
Asked by Women_s Foundation for the State of Arizona:

We recently paid to have our staff of 13 all added as users on our org's premium account, but when I log into my own account (one of those 13) I show as a FREE account. Shouldn't all of our users show as Premium? Our invoice says "Annual fee for Trello Premium with 13 users." Thanks,


Answers:
author: Brittany Joiner
body: [@Women_s Foundation for the State of Arizona](/t5/user/viewprofilepage/user-id/5540800) yep, like [@Vongsawat](/t5/user/viewprofilepage/user-id/3989989) mentioned, your account isn't free or paid, your account is part of multiple workspaces, which are either free or paid. If you go to a board that is set up in that workspace, you should see Premium!

Click Workspaces on the top bar when you're in Trello and you can see all the workspaces you're part of: ![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/335098i3E785942BE465B8E/image-size/large?v=v2&px=999 "image.png")

(Also I made this video a while back, and it's a bit outdated with the changes in collaborators, but most of it's still the same and it explains how trello pricing works: <https://youtu.be/VQMawLKZHyo> )

comments: author: Women_s Foundation for the State of Arizona
body: Helpful, thanks so much!


author: Brittany Joiner
body: [@Women_s Foundation for the State of Arizona](/t5/user/viewprofilepage/user-id/5540800) you're so welcome! feel free to accept this answer so folks who have the same question can see there is an answer in here!


author: Vongsawat
body: Trello does things a bit different.

Free/Premium etc is not attached to Users/Accounts. Its attached to Workplaces.

So you have a Premium Workplace that has 13 billable Users. But those Users can also be in other Free Workplaces as well.

comments: author: Women_s Foundation for the State of Arizona
body: Makes sense, thank you!


Tags: cloud

trello-cloud
Cercare una descrizione all'interno di un lista
Asked by Roberto:

Salve a tutti, chiedo se ? possibile cercare una descrizione di una scheda all'interno di una lista, se esiste un tasto cerca, o un power up in grado di darmi questa funzione.?

Grazie


Answers:
author: Vronik
body: Ciao Roberto,

Non ? esattamente se puoi cercare quello che ti serve, ma ti dico alcuni articoli per aiutarti a realizzarlo in un altro modo.

<https://support.atlassian.com/trello/docs/searching-for-cards-all-boards/>

<https://community.atlassian.com/t5/Trello-questions/How-do-I-find-text-within-cards-in-Trello/qaq-p/964888>

<https://trello.com/power-ups/5ec7b4ca9e593d7cec24cb2b/advanced-search>

<https://www.atlassian.com/blog/trello/the-secrets-of-superior-trello-searches>

Se la mia risposta ti ha aiutato, contrassegnalo come accettato in modo che altre persone che cercano problemi simili possano trovarlo pi? facilmente.  
Grazie


Tags: cloud

trello-cloud