youngmon/atlassian-qna huggingface dataset:
Can't see the whole WYSIWYG box, im missing title
Asked by Anders Perfalk:

I have upgraded from Confluence 3.5.9 to Confluence 6.7.2. Everything seems to work OK except for when i'm trying to add or edit a page. I can't see the title box and I can't resize the box. If you look at the attached image you can see something is not right with the editor box. This also prevents me from creating new pages, when I can't edit the title.

![confluense-issue.png](/t5/image/serverpage/image-id/20703i0FA580B3CFC7E10A/image-size/large?v=v2&px=999 "confluense-issue.png")

I have tested with different browsers (FF, Chrome, IE and Edge) with the same result.


Answers:
author: AnnWorley
body: Hi Anders,

I understand the editor is not working as expected since upgrading from Confluence 3.5.9 to Confluence 6.7.2.

Please let me know if you followed [Upgrading Confluence Manually](https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html) to upgrade, and whether you upgraded to Confluence 5.0.3 as an intermediate step, as the linked page mentions:
> 3.5 Upgrade to 5.0.3 then upgrade to the latest version of Confluence 6.

If not, please restore the home directory and database from backup and try the "stepped" upgrade procedure.

Thanks,  
Ann

comments: author: Anders Perfalk
body: Hi,

Yes I followed the guide and used the versions in between. Everything seamed to work except the editing box.
The collaborative editing feature no longer lets you keep or discard a draft. Can that be reverted?
Asked by Rebecca Hopkins-Ballou:

There used to be a pop-up that asked if I wanted to save my draft. In the new version, there's no pop-up, just a heartwarming assurance that my draft has been saved, whether I wanted it be or not.

Can this be reverted?

The online help insists there's a pop-up, so no help there.

The version is Confluence 6.8.1.


Answers:
author: AnnWorley
body: Hi Rebecca,

You may disable collaborative editing so the old editing experience is imitated:

[Change the editing mode](https://confluence.atlassian.com/doc/administering-collaborative-editing-858772086.html#AdministeringCollaborativeEditing-Changetheeditingmode)
> This mode means that your team can only edit their own personal draft of a page. Confluence will attempt to merge any conflicts on save. This mode replicates the Confluence 5 editing experience.

Please also note:
> Changing the editing mode is not trivial, and some changes can result in the loss of your users' drafts, so it is good to understand the implications of each mode.

The table on the linked page lists the "implications of each mode".

Thanks,

Ann
How to create a whole Confluence tree view?
Asked by Andrey Galler:

Is there a way to create a view of all the pages in all spaces with an indication of access rights and restrictions for each page?

It can be built-in functionality, or a third-party script or add-on. It is possible for each space separately, but it is not so convenient.

Thank you in advance for any useful information.


Answers:
author: David at David Simpson Apps
body: This is not possible ootb.

One thought I had was to create a user macro (Confluence Server only) which loops through all spaces, then adds a **pagetree** macro for each space to the page. THe only trouble here is that the page tree macro will only display pages form the current space, so thats a no go.

If you *do* manage to do this programmatically in say a custom user macro, it will be very resource intensive, so is not recommended.

comments: author: Andrey Galler
body: OK. If I will simplify a task... Can I create a tree view for each space separately? What tools are suitable for this? Some add-ons?

And is it possible to see on this tree view access rights and restrictions marks?

Thank you in advance for any useful information.


Tags: treeview
Menu bar missing on confluence
Asked by Sankarsanmugam:

Hi Team,

Our customers are facing issue with Missing side menu bar and top menu bar in confluence.

Could you please suggest how to resolve this?

Regards,

Sankar


Answers:
author: Shankar Asam {Appfire}
body: Hi Sankar,

Can you please see if the below article helps your situation ?

<https://confluence.atlassian.com/confkb/side-bar-and-top-bar-menu-items-are-missing-when-using-chrome-829053774.html>

thanks
I have created a new space and want to share one of my calendars from another space into the new one
Asked by Iman Al-Hassani:

We have multiple teams using the same space for two entirely different projects and despite new and separate calendars being created, they are all merged into one calendar. So I have created a separate space for my team and was wondering if I would be able to move my calendar from my old space into the new space I have created? Or will I have to start fresh and create a brand new calendar entirely?


Answers:
author: Alana Fernando
body: hi [@Iman Al-Hassani](/t5/user/viewprofilepage/user-id/1290740) , follow below steps.

1. navigate to the calendar you want to subscribe and click more

2. Click Export to iCalendar from the drop down

![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/20698iD185E825C2186027/image-size/large?v=v2&px=999 "1.png")

3. Proceed in export screens

4. Navigate to the destination space (new space)

5. click calendar and click **add calendar** drop down

6. Click Import calendarL

![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/20701i967AF3144AA5508C/image-size/large?v=v2&px=999 "3.png")

7. Proceed with importing the Exported iCalendar in step 2

hope this helps :)

comments: author: Iman Al-Hassani
body: Thanks a lot for your help [@Alana Fernando](/t5/user/viewprofilepage/user-id/1134267) :)
How to add radio button in a confluence page, am looking for content change with selection.
Asked by Sagar Vysyaraju:

How to add radio button in a confluence page, am looking for content change with selection.

We have a page for setting up an application, which is of few types. Based on user selection of which type he want s to install, I would like to populate the respective steps.


Answers:
author: Rishi Dawar
body: Hi Team,  
Any updates on the Radio button? Is this something that can be added as a default feature instead of buying 3rd party apps just for radio button.


author: Shannon S
body: Hi Sagar,

Confluence doesn't have a radio button macro to use, so you'll need a 3rd party add-on for that.

I would recommend starting by looking at [these add-ons on Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=forms) that allow you to create a form in Confluence.

Otherwise, you could try doing it with an HTML macro if you're familiar with how to do it in HTML.

Let me know if you have any questions.

Shannon

comments: author: Sagar Vysyaraju
body: Hi Shannaon,

Am looking for a free of cost feature. Can you tell me if ?he radio buttons can provide content change with selection of respective radio button ?


author: Shannon S
body: Sagar,

It all depends on how you develop them. If you choose to just embed radio buttons using HTML then they wouldn't, but I could see a fully developed add-on being able to do that.

Shannon


author: Jivan Roquet
body: This is quite surprising that such a basic functionality is not part of the basic feature set of Confluence.


author: Shannon S
body: [@Jivan Roquet](/t5/user/viewprofilepage/user-id/2300944),

We have had requests in the past for this, but we didn't get a lot of interest on it, and as a result were closed.

* [CONFSERVER-39048](https://jira.atlassian.com/browse/CONFSERVER-39048) *Radio Button for making single choice from viewpage, easily.*
* [CONFSERVER-40356](https://jira.atlassian.com/browse/CONFSERVER-40356) *Allow user to insert Radio Button in Confluence*

As a result, the requests have been closed. You can feel free to comment on the requests with your feedback directly, but in the meantime you will want to use a 3rd party add-on to add the functionality.

Regards,

Shannon


Tags: atlassian-marketplace

radio-button
Blanc Page after Confluence upgrade to 6.3.2
Asked by Rafael Reder:

Hi,

I just have upgraded our confluence installation from 5.9 to 6.8.2. I have chosen the manual upgrade. Now when trying to access confluence via the browser localhost:8090 i get a blanc page.

Can someone help me with that?

Thank you.

Best regards


Answers:
author: Shankar Asam {Appfire}
body: Couple of questions,

1. Can you describe the upgrade process?
2. Is the upgrade process completed successfully?
3. Do you see the java process running ? Use netstat command to see.
4. Did you see any errors in atlassian-confluence logs and also in catalina.out ?
5. I see you use localhost, do you use windows for confluence?
6. Did you try access using IP:8090?

Provide any other info for further troubleshooting.

thanks

comments: author: Rafael Reder
body: Hi,

Thanks for your reply. Yes I use windows for confluence.![Unbenanasnt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/21312i2A0CE04E0AD0A10E/image-size/large?v=v2&px=999 "Unbenanasnt.PNG")

I have tried it again, now with the automatic installer. I get the same error, a blanc page.

The update process is completed without any error messages.

I think the java process is not running. See attached file.

Thanks


author: Shankar Asam {Appfire}
body: Yes, it look like the java process isn't running. Can you see catalina.out file for any information or errors? You can also look at atlassian-confluence file as well


Tags: upgrade
what is jira?
Asked by Joel Hurley:

I'm asking about the software and how to get into my account  


Answers:
author: Nic Brough -Adaptavist-
body: At its heart, Jira is an issue tracker. You'll hear all sorts of stuff about how it can be used for all sorts of things, with "project management" coming up a lot, but the basic core functionality is about handling lists of things that need attention and tracking their progress.

How to get in to your account - go to the Jira you want to use, and log in. I am afraid your question is a bit too vague for us to tell you any more.

comments: author: Joel Hurley
body: The answer is acceptable considering I don't know what the "issues" are or what the "projects" in any of this are... It sounds very inclusive to me.. But thank you for your answer...


author: Nic Brough -Adaptavist-
body: Issues = things that need attention

Projects = logical groupings of issues


Tags: bitbucket

jira

jira-service-desk
Is it possible to generate automatically a template if you create a new project area in confluence?
Asked by Sebastian_Grutz:

If I create a new project area I do not want to upload (or generate) every time a new template that gives me an overview about the project. Is it possible to generate automatically a template (my own template which I created) to every project that is generated in Confluence?


Answers:
author: Sebastian_Grutz
body: Hi [@Sebastian_Grutz](/t5/user/viewprofilepage/user-id/1297040),

When you say project area, I hope you are referring to a space in confluence.

* If you are looking to generate/create a space based on a template that is already defined, then you can consider using the plugin [copy space](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugin.copyspace/server/overview) from Atlassian. Copy space function is not available out of the box. Note that this plugin is a Ship-It release, and although developed by an Atlassian developer it is *not officially supported by Atlassian* . Please read the notes about the plugin at <https://ecosystem.atlassian.net/wiki/display/CPSP/Confluence+Copy+Space+Plugin>.
* If you are looking to define a template for a single page (ability to use it each time you create a page in any space) then, you can consider creating a global template

Please see this article for more information :

<https://confluence.atlassian.com/conf210/administrators-guide/design-and-layout/customising-look-and-feel-overview/global-templates>

Thanks,

Swathi

comments: author: Sebastian_Grutz
body: Hi @\[deleted\]

Thank you very much for the information.

Are there any other solutions? Because we are using Confluence cloud based and it is not that easy for us to install the plugin.

With project area I mean a space in confluence.

Best regards

Sebastian
Confluence: Old admin deleted, new admin can't change space settings and change restricted pages
Asked by Communiteer Admin:

Hi folks,

Here's what I did:

1. Used original admin to give another account admin access

2. Deleted original admin account

3. New admin can't change space settings or page restrictions

What can I do now to give my admin account access to that space's permissions?

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: If the "new admin" can't change settings and restrictions, then you have not managed to give them admin rights. Check the space permissions give them admin, or that they are a administrator in "global permissions"

comments: author: Communiteer Admin
body: Ah, it was in the Space Permissions! That was a bit difficult to find, but thanks for your help!


Tags: administration
I can't edit my page
Asked by Amelie Baert:

Hello,

Since yesterday afternoon I can not edit the following page: [https://wiki.onyxvirtualacademy.com/pages/resumedraft.action?draftId=85952800\&draftShareId=23d6c173-99c2-44e3-881a-2724732fa825](https://wiki.onyxvirtualacademy.com/pages/resumedraft.action?draftId=85952800&draftShareId=23d6c173-99c2-44e3-881a-2724732fa825)

I tested if my browser supports websocket connections and it does.

![websocket_org_Echo_Test_-_Powered_by_Kaazing.png](/t5/image/serverpage/image-id/20675i933C96771B909D03/image-size/large?v=v2&px=999 "websocket_org_Echo_Test_-_Powered_by_Kaazing.png")


Answers:
author: Thomas Schlegel
body: Could you please give us more details? What is the error message?
Confluence works slow
Asked by ???? ????????:

Confluence works very slow on VM based at ESXi 6.5 (4 CPU, 2 GB RAM), database - external MySQL (5.7.21-0ubuntu0.16.04.1)

What to do about it?


Answers:
author: Nic Brough -Adaptavist-
body: It's impossible to say without looking into what parts of it might be slow. Is it page loads? If so, what part of the pages (javascript? html? css? or all of them) are taking the time to load? Are the admin screens faster? Can you quantify it? If everything feels slow, then look at the network, the disk, the connection to the database, the memory, the cpu usage, swap files and so-on

Given the starting information though, the usual problems people have with VMs are

1) Not giving Confluence and Synchrony enough memory. For anything other than a small system (up to 25 users), you should probably allow 1Gb for each, and don't forget to reserve more for the operating system

2) Using shared storage. Don't. You need most of the home directory to be on fast local storage.
Search with wildcard * at the end of a word does not find the word followed by a space character
Asked by Bettina Klammer:

If I search with header I get 2 results:

page 1: header, Page2: Header

If I search with header I get just 1 result - another:

page3: headerAAA

**This is definitly wrong. There should also be found page1 and page2.**

**What's wrong here??**


Answers:
author: Shannon S
body: Bettina,

Can you clarify what exactly you're searching? In both cases, you said you searched just the word header but got two different results.

Where are you using the wildcard?

Regards,

Shannon

comments: author: Bettina Klammer
body: Hi Shannon, sorry for that.

The second time I searched with header\*

Regards

Bettina


author: Shannon S
body: Thank you for confirming, Bettina.

Which version do you happen to be using? I created two pages, one called Header and one called HeaderAAA, and when I search *header\** it finds both:

![Screen Shot 2018-04-30 at 1.13.10 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20924iE824338CDCDAE5B5/image-dimensions/487x292?v=v2 "Screen Shot 2018-04-30 at 1.13.10 PM.png")

Can you tell me what I'm doing differently? This is version 6.8.1.

Regards,

Shannon


author: Bettina Klammer
body: Hi Shannon,

thanks for trying.

We are using 6.6.2. Has there been a bugfix meenwhile? I haven't seen anything like this in the release infos as far as I can remeber.

Regards,

Bettina
Anyone have the Confluence mobile app working with Duo multifactor authentication?
Asked by Paul Chauvet:

Hello all,

Has anyone gotten the new Confluence mobile app working with Duo for Confluence ([https://duo.com/docs/confluence)?](https://duo.com/docs/confluence)???)

If I login to the Confluence app with a user that doesn't require Duo - it works fine. If I login with a user that requires Duo - it shows a white screen with the swirling animation that shows something is loading. After a couple minutes, it (apparently) times out and returns to the server selection screen.

<br />

I'm on Android 7.x (Moto G5 Plus if the device matters) and am on the latest version of Confluence server (6.8.1 as of now).

I haven't seen anywhere that lists that Duo (or any other MFA) is supported with the app - and wouldn't be surprised if it isn't yet - but wanted to make sure.

At least if it isn't supported it is better to fail-secure as it is doing (and not let the user in) then fail-open (and allow the user in without MFA if that is set on their account).

Thanks in advance,


Answers:
author: Dave Browning
body: + 1 same problem, no solution.


author: thais
body: Hi, Paul,

Are you on Confluence Cloud or Server?

comments: author: Paul Chauvet
body: Sorry server edition, not cloud.


author: marcingminski
body: Hi Paul, I have the same problem, did you ever find a solution?

thanks


Tags: duo

server
How to include an iframe in a macro view?
Asked by Laura Gomez:

I want to include an iframe in my macro view, but when I install my addon it renders all the page without the iframe. This is how the .hbs looks:

```
<div id="macro">

  <p>{{url}}</p>

  <iframe src="{{url}}" noborder="0" width="1200" height="800" scrolling="yes" seamless></iframe>

</div>
```

{{url}} is being passed as param and is rendered nicely as a paragraph but the iframe is not rendered (tried also with a static src, same results). I must be missing something ...


Answers:
author: Shannon S
body: Hi Laura,

Do you happen to be using Confluence Cloud? I noticed the 'cloud' tag on your post. If so, it's not possible to use iFrames in Confluence Cloud as a result of Clickjacking protection being enabled:

* [CONFCLOUD-29230](https://jira.atlassian.com/browse/CONFCLOUD-29230)

It is not possible to disable this.

If you're not using Cloud please confirm your version and I can have a look.

Regards,

Shannon

comments: author: Laura Gomez
body: Good to know! thanks, yes I was trying that approach with confluence cloud ...


Tags: cloud

confluence-cloud
Confuence OCR Someday?
Asked by Jonathan Smith:

Maybe Confluence can have some type of OCR (optical character recognition) built in that will recognize **text in images** some day? This is one feature I loved about OneNote because I could screen-capture error messages instead of typing them out. This would help with finding any key words (found in images) for support purposes.

Since adopting Confluence, I have migrated my OneNote content, but the text in image has always been in the back of my mind...

![warehouse.jpg](/t5/image/serverpage/image-id/20649iAB4955E2BE9DFB09/image-size/large?v=v2&px=999 "warehouse.jpg")


Answers:
author: Nic Brough -Adaptavist-
body: Nice to know I'm not the only one!

Years ago, I wrote an add-on to make scanning docs into Confluence easier. The original just automated the basic "human scans thing, human saves as pdf, human drags and drops it on to confluence page" process, to "human clicks button on confluence page, confluence waits for pdf from attached scanner and attaches it". Later, one of my colleagues added an OCR version which took the content as plain OCR'd text and inserted it at the end of the page.


author: Jonathan Smith
body: Found a ticket about this: <https://jira.atlassian.com/browse/CONFSERVER-34294?_ga=2.147649265.793535668.1524490537-50806154.1482338089>

If you are interested in OCR, please vote in the link above.
number of comments per page?
Asked by earl detect:

If I were to use a blog page as a messaging channel, would I run into a limit on the number of comments?


Answers:
author: Jonathan Smith
body: [@earl detect](/t5/user/viewprofilepage/user-id/1209264),

This is more information on this topic (for JIRA): <https://community.atlassian.com/t5/Jira-questions/Is-there-a-limit-to-the-number-of-comments-that-can-be-added-to/qaq-p/176540>

I *assume* Confluence does not have a limit ++however++ there can be performance impact on extremely large pages (like a release log page in my environment that has 1297 versions and pages of table rows). I don't foresee your blog post going this extreme :)
Force new users to be assigned to default LDAP group Confluence
Asked by saiprakash_avula:

Hi my confluence is connected to LDAP server where we centrally manage Users and Group.

I had a LDAP group "confluence-users" added to Global-Permissions and in User Directories also selected LDAP Permissions ---\> Read only, with Local Groups and added "confluence-users" group to Default Group Memberships.

![Screen Shot 2018-04-25 at 12.06.33 PM.png](/t5/image/serverpage/image-id/20638iE47C9A08AA3EA89B/image-dimensions/734x253?v=v2 "Screen Shot 2018-04-25 at 12.06.33 PM.png")![Screen Shot 2018-04-25 at 12.06.11 PM.png](/t5/image/serverpage/image-id/20640i4FBB318B8CE50ECE/image-dimensions/747x222?v=v2 "Screen Shot 2018-04-25 at 12.06.11 PM.png")

But when a new user is added they get automatically assigned to another "xyzzy-group" available in LDAP. Please suggest if there is any turn around to force new users to a particular LDAP group.

Thanks,

Sai


Answers:
author: Jonathan Smith
body: [@saiprakash_avula](/t5/user/viewprofilepage/user-id/1175705)Are you just trying to make sure confluence-users is added to their LDAP permissions automagically?

On the active directory side, when a user is put into their category, they will inherit confluence-users (which is added in the Confluence global permissions)

![nested.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20751i8C42AB0F41FB0BC7/image-size/large?v=v2&px=999 "nested.jpg")

Setting up internal directories can be tricky since all our environments are different. It might be worthwhile to create a support request with Atlassian if you are in a time crunch.


author: saiprakash_avula
body: Hi Jonathan, Thanks for trying to help me

I have followed all the steps to enable nested loops and remove from Default Group membership as well added the group to global permissions but still face the same issue. Can you please let me know if there is any other turn around. I'am using OpenLDAP server to connect.

![Screen Shot 2018-04-25 at 1.39.12 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20750iAB5345D20D4607AC/image-dimensions/772x513?v=v2 "Screen Shot 2018-04-25 at 1.39.12 PM.png")


author: Jonathan Smith
body: Note: My setting does not set the default group once a user joins Confluence, that is handled upstream with the nested group examples.


author: Jonathan Smith
body: User Directories was such a pain for my first year. I had to chat with Atlassian support and SAML SSO vendor to figure this puppy out.

We created confluence-users group in Active Directory. This group is marked "can use" in global permissions just like how you have it.

We then have various groups nested within confluence-users (i.e. Confluence_Internet Confluence_Merchandising etc). Because of this, *default group membership* in the user directory setting is blank in our environment.

Seems like a lot of our environments are different, but here is a screenshot of our settings just incase you want to try something out.

![ldap.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/20645iD8173FF4733477DD/image-size/large?v=v2&px=999 "ldap.jpg")