youngmon/atlassian-qna huggingface dataset:
Last Updated not showing for anonymous users
Asked by RPT Admin:

I maintain a wiki which is accessible (read-only) via WWW for anonymous users. Recently I've noticed that while logged-in users can see the date the page was last updated, anonymous users can no longer see this information.

**Logged in**

![loggedin.png](https://community.atlassian.com/t5/image/serverpage/image-id/81127iC32603B5F168BA05/image-size/large?v=v2&px=999 "loggedin.png")

**Anonymous user**

![anonymous.png](https://community.atlassian.com/t5/image/serverpage/image-id/81128i6C1EA6CAD610F459/image-size/large?v=v2&px=999 "anonymous.png")

I'm pretty sure I haven't changed any settings. Is this an update to the way Confluence Cloud works for anonymous users? The last-updated info is pretty useful.


Answers:
author: RPT Admin
body: It seems this was a bug. Now resolved.

comments: author: Shannon S
body: Hi there,

Thank you for reporting this. I had gotten in touch with our dev team last week, and they did note it was a known issue, but I was trying to find the public thread for you.

Thank you for letting me know it's resolved for you now.

If I get any details back from them regarding this issue, I'll let you know.

Shannon


Tags: cloud

confluence-cloud
create a checklist?
Asked by Sarah Loussaief:

Hello, I'm trying to create a checklist on confluence, but can't figure out how this works


Answers:
author: Jack Brickey
body: Hi Sarah, welcome to the Community. Note that I moved this question to the Confluence collection. If in fact this is a Jira question let me know and I can correct.

in Confluence there is a checkbox macro that looks like below. Would this work? If not what are your requirements?

![1BDCAE26-06FE-4E01-9BE7-137FF88D9705.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/81135i79254E18C173DE6D/image-size/large?v=v2&px=999 "1BDCAE26-06FE-4E01-9BE7-137FF88D9705.jpeg")

comments: author: Sarah Loussaief
body: Thank you Jack for the swift response.   
I have found it now and really appreciate the help.


author: feng hong
body: [@Sarah Loussaief](/t5/user/viewprofilepage/user-id/3732979) Is there any way to create checklist by wiki . just like

in markdown .

- \[x\] something to do


author: ???
body: just type '\[' and '\]'.


author: Martin Seibert
body: [@Sarah Loussaief](/t5/user/viewprofilepage/user-id/3732979) Your question was posted quite some time ago. But I stumbled over it and we're building [an app that allows you to add checklists](https://checklist.info) to pages [in Confluence cloud](https://seibert.biz/checklistsmarketplace). As [a macro](https://seibert.biz/checklistmacro). Or as a [button](https://seibert.biz/checklistbutton). They can even [be used in Jira](https://seibert.biz/checklistsmarketplacejira) or [publicly with a link](https://seibert.biz/checklistspubliccreatelink) or with [externals via a web portal](https://seibert.biz/checklistexternaluser).

It is much more versatile than the simple task lists in Confluence. It's repeatable as it works with templates. You can use a [mobile app for iOS](https://seibert.biz/checklistsapple) or [Android](https://seibert.biz/checklistsandroid).

And basically it's a way to make sure that both your technical and your business teams do not forget things that they should know of. I've written [a blog post about why checklists rock for business teams here](https://blog.seibert-media.com/2022/07/07/why-use-checklists/).

If you try it out and have questions, just ping me. And by the way: It's **100% free** both in Confluence and Jira.

comments: author: Zhang Shenghui
body: It's an amazing plugin, but it is only supported on cloud version. Will it be supported on data center version?


author: Laura Campbell _Seibert Media_
body: Hi [@Zhang Shenghui](/t5/user/viewprofilepage/user-id/5529459) , glad to hear you like what Didit Checklist offers, but a Data Center version of the app is not planned.


Tags: jira
Checkboxes through the REST-API
Asked by Marvin_M?ller:

Hi,

i try create some confluence pages through the REST-API. It's working with bold, sections etc very well, but checkboxes like this is a little trouble.

![Screenshot_2020-01-30 System 20 1 - APP Program - Confluence ITS.png](https://community.atlassian.com/t5/image/serverpage/image-id/81122i36D3DD6E5B09338F/image-size/large?v=v2&px=999 "Screenshot_2020-01-30 System 20 1 - APP Program - Confluence ITS.png")

With the editor, its very easy using these brackets: \[\]. But through the REST-API this is not possible, the will shown as plain text. Is there any solution for sending checkboxes through the API? i know its possible with the tasklist-macro, but if its possible i want to use the normal checkboxes.

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />


Answers:
author: David_Bakkers
body: A single checkbox will have only two values: on or off.

If you set the customfield's value to nothing (null) it will turn off.  
If you set the customfield's value to Y, it will turn on, as in...

```
{ "fields" : { "customfield_12345" : { "value" :"Y" } } }
```

comments: author: David_Bakkers
body: Ignore my answer above. I just realised you are asking a question about a Confluence page, not a Jira issue.

You can't alter a single checkbox on a Confluence page. You'd have to use the REST API to download the page content in HTML format, search for the checkbox you want to change, change its status from incomplete to complete, then upload the whole page of HTML back to Confluence to apply the change.

Here's a sample of the HTML for a task list with two tasks, one complete (ticked), one incomplete (un-ticked):

```
<ac:task-list>
<ac:task>
<ac:task-id>1</ac:task-id>
<ac:task-status>complete</ac:task-status>
<ac:task-body>
   <span class="placeholder-inline-tasks">task is complete</span>
</ac:task-body>
</ac:task>
<ac:task>
<ac:task-id>2</ac:task-id>
<ac:task-status>incomplete</ac:task-status>
<ac:task-body>
   <span class="placeholder-inline-tasks">task is incomplete</span>
</ac:task-body>
</ac:task>
</ac:task-list>
```


Tags: checkbox

confluence-server

rest-api

server
Atlassian account for Trello - impacts when I am the company Admin for our Atlassian Confluence?
Asked by Claire Campbell:

We all received an email from Trello notifying us that our Trello accounts are being upgraded to Atlassian accounts and will be managed by our company.

Question 1: We already have Atlassian Confluence. Do we get Trello linked to that, or are we getting new Atlassian accounts?

Question 2: I am the Administrator for our company's Atlassian Confluence spaces; what do I need to do to move people over to Confluence and will this change by Trello create more admin for me?

Question : Will our Trello boards still reside in Trello, or will I have to find somewhere on Confluence to place and manage them?


Answers:
author: Tracy B
body: Good questions, and also: if somebody in our company has a Trello account but not a Confluence account, what will happen?


Tags: cloud

confluence-cloud

trello
Editor is blank
Asked by kirio-inc:

We are running Confluence 7.2.1 following the recommended setup for running behind an NGINX proxy.

We have upgraded from 6.x.

We are unable to edit any of our existing articles and the page is throwing errors in the console in Chrome. The errors are:

(editing existing article)

```
batch.js?locale=en-US:44 Uncaught Error: Syntax error, unrecognized expression: ul.tabs-menu &gt; li.all
at Function.re.error (batch.js?locale=en-US:44)
at re.tokenize (batch.js?locale=en-US:44)
at re.select (batch.js?locale=en-US:44)
at Function.re (batch.js?locale=en-US:44)
at Function.c.find (batch.js?locale=en-US:64)
at E.fn.init.find (batch.js?locale=en-US:44)
at E.fn.init.c.fn.find (batch.js?locale=en-US:66)
at c.fn.init.E.fn.init (batch.js?locale=en-US:44)
at new c.fn.init (batch.js?locale=en-US:64)
at E (batch.js?locale=en-US:29)
```

and (on new page creation)

```
Failed to load resource: the server responded with a status of 404 (Not Found)?
```


Answers:
author: Brant Schroeder
body: I don't think it is the proxy but an issue with the upgrade and the plugins. I would suggest reseting all plugins back to its default state ([How to Manually Reset All Plugin Back to its Default State Through the Database](https://confluence.atlassian.com/confkb/how-to-manually-reset-all-plugin-back-to-its-default-state-through-the-database-859509873.html)) and by cleaning the plugin cache ([How to clear Confluence plugins cache](https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html)).

If this does not work then you should check all of your proxy settings to ensure that everything it setup correctly. You should specifically look at the server.xml


Tags: confluence-server

server
Office Excel Macro - Embedded Text Box and Images Not Shown
Asked by LCM:

Running into an issue displaying Excel files using the Office Excel Macro. It would appear that embedded text boxes, images, etc are not shown in the preview.

Is this a known issue? Any way to resolve or workaround in the Excel file.


Answers:
author: Anwesha Sarkar
body: Is this bug resolved yet? Its 2021, but I see the same problem exists.


author: Shannon S
body: Hi there,

Happy to help with this. Could you show me an example of how the Excel document appears when you display it in Confluence? If you need, you can create a test document to replicate the issue so it doesn't contain any private information.

It will also help to know what version of Microsoft Office you used to generate your file, and your Confluence version. Please also check your Confluence server logs and let me know if you notice that Confluence runs into any errors when generating the preview.

Shannon

comments: author: Hung Nguyen
body: Hi Shannon,

We are using 6.15.9 and also notice the same: an excel file with text box, images, will only show up regular cell contents, but not the text boxes, images added on top of the cells .

Is there any way to make the excel file show up on the confluence page exactly like it is shown in Excel?


author: Shannon S
body: Hi there,

Thank you for clarifying.

Could you please show me an example of how the Excel document looks on your page, vs how it looks on the document?

I've tested this on my site, although it's version 7.3.1, and I'm able to view the Excel documents with embedded images using the [Excel macro](https://confluence.atlassian.com/doc/office-excel-macro-375849173.html).

Thank you.

Shannon


author: Hung Nguyen
body: Hi Shannon,

I tested it on a 7.3.2 Confluence server.

Here is a test Excel file with some image (icon), smart art (the cat), shapes and chart

![Native-Excel.png](https://community.atlassian.com/t5/image/serverpage/image-id/84762i652EC77F9EC933D7/image-dimensions/497x298?v=v2 "Native-Excel.png")

When I add it as attachment in Confluence, then add the Excel macro to display the content, this is what I saw

![Confluence-Excel.png](https://community.atlassian.com/t5/image/serverpage/image-id/84763iFB5B3A78A4F90F12/image-dimensions/599x652?v=v2 "Confluence-Excel.png")

As you can see the attachment thumbnail seemed to display the content somehow in a small scale. But the macro could not display the clip art or the shapes. I hope that there is something we can do to make them visible too.


author: Shannon S
body: Thank you so much for reporting this and for your patience.

I've raised the following bug for this behavior:

* [CONFSERVER-59558](https://jira.atlassian.com/browse/CONFSERVER-59558) *Excel macro does not render objects (icons and shapes)*

If you can please click **This affects my team**, it will help us keep track of the number of affected users.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: confluence-server

server
confluence addon licensing question on backup rstores
Asked by Jay Keck:

We have a confluence server instance that we are migrating to another server. A backup of the original server was made and restored to new server, no problem. We needed to download the various addon/macros, and when we did so i expected we would need to get eval licenses for each until we got things all set up, but instead it is using the licenses from 1st server. Is this OK? I don't want to have my production licenses somehow disabled due to them also being used on our 2nd machine during buildup. We will be turning of 1st machine once 2nd machine is up and running.


Answers:
author: Zak Laughton
body: Hi Jay!

You shouldn't run into any issues during the migration if you are using the license on both machines. You can only use it on one production instance at a time under the license agreement, but any overlap during a migration will not cause a conflict.

As a side note, I notice you are using the XML backup to migrate to a new server. This typically isn't recommended for production instances, since it's a less complete backup, and the XML backup/restore process is resource intensive.

Instead, you may be interested in following the steps on [Migrating Confluence Between Servers](https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html). This let's you restore Confluence as a direct 1:1 copy of your original, without the need to re-install plugins and licenses. If you're also migrating the database, you can also see the steps on [Migrating to Another Database](https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html).

I hope this helps!  
-- Zak


author: Brant Schroeder
body: Jay,

I have experienced the same issue before on a migration. Technically the license will run on both machines but you are out of your license agreement. I am also unsure for how long they will run in parallel before it complains. The last time we stood up our instance on new hardware we ran them concurrent for a couple of days. We then updated the old server instance with developer licenses until we were ready to turn it off. If you are truly migrating to a new machine then you shouldn't need to run both with production licenses very long since you should only be using one as a production instance.


Tags: confluence-server

licence

server
How to generate list of unused pages?
Asked by pravin:

Hi,

We want to clean up (archive) confluence from spaces and pages that have not been updated since last 6 months.

Is there any add-on which can help me generate list of Spaces, Pages, and respective owners, that havent been **updated** and/or **viewed** since last 6 months (or any custom period)?


Answers:
author: Brant Schroeder
body: Confluence Cloud is more of a challenge in this area. Server provides a couple of built in options, you can do SQL queries and there are several apps. For cloud the only app I know of is this and I don't think it will meet your needs but is worth a shot. [https://marketplace.atlassian.com/apps/1221449/update-this-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221449/update-this-for-confluence?hosting=cloud&tab=overview)

comments: author: Brant Schroeder
body: One more option would be to create a custom macro (and other custom functionality) using the [Atlassian Connect framework](https://developer.atlassian.com/static/connect/docs/latest/index.html) or you could use the cloud REST API to get the information you are looking for.


Tags: cloud

confluence-cloud
How do we have a space allocated?
Asked by Adela.Salt:

We have a project that is currently listed in the demo space but need to have a space that is more private and secure. How do we do this?


Answers:
author: Veera
body: Hi [@Adela.Salt](/t5/user/viewprofilepage/user-id/3732113)

You can restrict the space access to specific users/groups. Please refer to [Space Permissions Overview](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html) for more details.


Tags: cloud

confluence-cloud
Is there a way to create a relative (vs. absolute) link inside a Confluence doc?
Asked by Efleda Brophy:

In a doc created using either the legacy editor or the new editor, if I copy that document with internal links to a section heading, and I want the copy to have its internal links to link to sections in the doc copy (not the original doc), how do I specify that in the original?

For example:

Doc A has internal links to a section of the document. I copy Doc A and call it Doc B. I want all internal links in Doc B to point to Doc B, not Doc A. Is there a way to do this in Doc A, so when I copy it to Doc B, all internal links in Doc B jump to the current document and not Doc A (without changing every link in Doc B)?


Answers:
author: Jessica
body: Hi [@Efleda Brophy](/t5/user/viewprofilepage/user-id/2130202)

I've accomplished this by using the table of contents macro and using a consistent heading structure for each page.

The table of contents macro will automatically create internal links to sections that use a heading format and you can even specify the levels of headings.

![Screen Shot 2020-02-01 at 10.51.20 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/81417iA8CFDBE7107560D4/image-dimensions/415x251?v=v2 "Screen Shot 2020-02-01 at 10.51.20 AM.png")

Let me know if that works for you!

comments: author: Efleda Brophy
body: Thanks, Jessica. Just viewed this reply.


Tags: cloud

confluence-cloud
Unable to use Create from Template Macro
Asked by Jacob Aicher:

Recently my team and myself have not been able to use the Create from Template macro. When we click it, there's a spinning wheel that appears like normal but no Template opens up for us to edit. Anybody else experiencing this?


Answers:
author: Jami Davis
body: Located this: <https://jira.atlassian.com/browse/CONFCLOUD-69212>


author: Jami Davis
body: We are experiencing the same issue. It worked last week in Chrome, but not this week. Sometimes it will work when using Edge.


author: Valerie Palmer
body: While waiting for the fix I've been able to click the button multiple times and it eventually works. Atlassian has a fix for this issue and should be released in the next two weeks according to CONFCLOUD-69212


Tags: cloud

confluence-cloud

macro

template
I can't seem to remove labels from a page, I get an error. Any ideas?
Asked by Stacey Pizzinato:

I click on the "x" to remove the label and then this error pops up and won't remove the label.

Anyone have any suggestions? Is it happening to anyone else?![error.png](/t5/image/serverpage/image-id/81051i6B8984E59C827024/image-size/large?v=v2&px=999 "error.png")


Answers:
author: Ang?lica Luz
body: Hello Stacey,

Welcome to Atlassian Community!

Checking using the details provided, I believe that this issue is related to a bug where Labels that contain the + characters can't be deleted.

* [Labels with + characters cannot be deleted.](https://jira.atlassian.com/browse/CONFCLOUD-68001)

Please, confirm if the Labels that you want to delete has this special character and use the workaround mentioned in bug to fix this.

Also, click on "This affects my team" and watch to receive future updates.

If the bug is not related to the issue you are facing, please, send us a screenshot of the affected labels, so we can test here using the same Labels.

Regards,  
Ang?lica

comments: author: Stacey Pizzinato
body: Hi Ang?lica,

Yes, the labels I am trying to remove include the + character.

Any idea when a fix will be done?

Thanks,  
Stacey


author: Stacey Pizzinato
body: Also, I am unable to click on "This affects my team" or watch to receive future updates, these options are greyed out for me.


author: Ang?lica Luz
body: We still don't know when the bug will be fixed since it will depend on the priority. Please, check our [Bug Fix Policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html) for more details.

To vote and watch the bug, you must be logged in on jira.atlassian.com. If it doesn't work, please try using an incognito mode.


author: Stacey Pizzinato
body: Thanks for the update.

I was now able to login and click on "This affects my team" and watch the bug.


Tags: cloud

confluence-cloud
How do you merge 2 site admin profiles
Asked by michael.bryce@concision.co.nz:

hi all, how do you merge to site admin profiles into one . ie transfer user1@xxx.com and user2@yyy.com mergeing all user1@xx.com into user2@yyy.com so i can remove user1@xx.com


Answers:
author: Veera
body: [michael.bryce@concision.co.nz](/t5/user/viewprofilepage/user-id/3725594)

It's not directly possible to merge two profiles into one.

The best option I can think of is get all the group memberships of one site admin and add other site admin to all those groups.


Tags: confluence-cloud
Toolbar changes after migrating to the cloud
Asked by Justin.Thomas:

Ran into a problem after our company migrated to the cloud.  

The toolbar for editing pages has lost functionality, however all the old documents that were migrated to the cloud, kept the same toolbar. I only lose the old toolbar if i create a new page.  

Both of these toolbars are accessible within the cloud, but I cannot find any option to swap to either or. This is causing problems in consistency within the documents that I'm creating  

Here are screenshots of both toolbars, both within the cloud:  

**New Toolbar:**   

![image (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/81048i11DC85D303A5A723/image-size/large?v=v2&px=999 "image (1).png")

**Old Toolbar:**

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/81047i2EFE82FF9BC916C5/image-size/large?v=v2&px=999 "image.png")

If possible, I'd like to be able to use the old toolbar please!!


Answers:
author: Shannon S
body: Hello Justin,

Welcome to Atlassian Community! It's nice to meet you.

Last year, Confluence Cloud sites got [a new editor](https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html), which is why you are seeing a different toolbar on pages you create with the new editor. There's a discussion here [Try out the new editing experience](https://community.atlassian.com/t5/Confluence-discussions/Try-out-the-new-editing-experience/td-p/1000813) by Product Manager, Avinoam.

If you find some of your favorite features are missing, you can compare them with the [Confluence Cloud Editor Roadmap](https://confluence.atlassian.com/confcloud/confluence-cloud-editor-roadmap-967314556.html) to see if and when you can expect that feature to return.

Your older pages created with the old editor will still use the old editor, unless you choose to migrate them over to the new editor. New pages will be created with the new editor, but some sites will have the option still to use the old one until the new one is rolled out 100% onto your site.

![CleanShot 2020-01-31 at 14.41.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/81328iEB7065256C21D1B4/image-dimensions/411x238?v=v2 "CleanShot 2020-01-31 at 14.41.34.png")

If your site does not have this option, it's likely already been rolled out completely onto your site. You can [create a support ticket](https://support.atlassian.com/contact) if you want us to look at your site directly and let you know what editor options are available to you.

Let me know if you have any questions about that.

Regards,

Shannon


Tags: cloud

confluence-cloud