Changing username in Confluence Ondemand?
Asked by Torsten Anderson:

Although the filed looks editable when you choose Edit detalis it is not possible to change the username. The manual says it can be done but it is not possible in our instance of Confluence Ondemand.


Answers:
author: Ryan Goodwin
body: Without more details from what is happening, I suspect you'll need the help of Atlassian support engineers. Try logging a ticket for this at [](https://support.atlassian.com)<https://support.atlassian.com>under the Confluence OnDemand project.

UPDATE: I've been informed it is not possible to change usernames in OnDemand :)

It is possible in the locally installed distribution of Confluence, so you may have been looking at that particular documentation.

comments: author: Dave
body: I don't believe it's possible to change usernames in OnDemand, where is the manual saying it can be done?


author: Kay Brown
body: I have gotten hundreds of emails from this thread. Someone please make it stop!

comments: author: Andreas
body: This is happening to me too!


author: Mick Davidson
body: Is anyone else getting spammed by this question? It's only had three entries but I've had a least ten email notifications. Cheers.

comments: author: Joe Clark
body: It appears that the question asker (Torsten) was repeatedly accepting and un-accepting the correct answer, over and over again, and causing an email notification to be sent each time.

I have temporarily suspended Torsten's account in the hopes that it will stop it from happening.


author: Mick Davidson
body: Joseph, since I wrote my msg to you I've had three more emails about this. They all seem to say that person a accepted person b's answer. Cheers.


author: Mick Davidson
body: Joseph, thank you. :) I've just come home to find another eight emails! :)


author: Joe Clark
body: OK, even though I suspended the user, it's possible that there are lots of pending email notifications queued up in the system from earlier. I'll dig in to this some more.


author: Davin Studer
body: I suspect the same thing is happening on this as happened on the below answer.

[](/questions/247468/is-there-a-way-to-make-it-so-that-there-is-one-notification-per-24-hours)<https://answers.atlassian.com/questions/247468/is-there-a-way-to-make-it-so-that-there-is-one-notification-per-24-hours>  

Also look at these.  
[](https://jira.atlassian.com/browse/ANSWERS-1281)<https://jira.atlassian.com/browse/ANSWERS-1281>  
[](https://jira.atlassian.com/browse/ANSWERS-252)<https://jira.atlassian.com/browse/ANSWERS-252>


author: Joe Clark
body: Thanks, Davin!


author: Joe Clark
body: OK, looks like the storm of emails has stopped for now.

I digged in to what was causing this to happen and think it could be an Outlook/Exchange issue - I actually asked a question on stackoverflow to see if my suspsicions are correct: [](http://stackoverflow.com/questions/21767712/does-outlook-web-access-pre-fetch-or-pre-load-links-from-html-emails)<http://stackoverflow.com/questions/21767712/does-outlook-web-access-pre-fetch-or-pre-load-links-from-html-emails>

I also raised a bug report in ANSWERS to fix the problem in Answers that makes it vulnerable to this behaviour: [](https://jira.atlassian.com/browse/ANSWERS-1291)<https://jira.atlassian.com/browse/ANSWERS-1291>

Thanks everyone for your patience, and for taking the time to report the issue to us - without you raising your hand we wouldn't have known this was happening.


Tags: cloud

confluence-cloud