youngmon/atlassian-qna huggingface dataset:
Sourcetree on Windows don't stop asking Github password!
Asked by luishenriquetp:

For heaven sake, it's maddening!!! Every time I have to fetch, pull or push, Sourcetree open a prompt asking me to confirm my Github credentials. And it refuses it, I have to delete my account on sourcetree and add it again, then it works. How can I disable this??! (No, it's not about the Github Personal Access Token, I'm already using the right credentials!)


Answers:
author: Marc S
body: Did you ever solve this problem?
Why does my sourcetree no longer detect uncommitted changes?
Asked by Ryan Premack:

Hi hive mind,

Just yesterday my Sourcetree was working fine, but today the file status tab doesn't detect any pending changes. Similarly, the commit button doesn't show anything either.

I looked around and saw this has been an issue in the past, and I tried some of the solutions offered in old posts ("Disable LibGit2 Integration," get the latest update, restart computer). Nothing yet. I'm using 3.4.9 as of today, but the issue was the same on 3.4.8.

Does anyone out there have any experience with this or other directions to offer?


Answers:
author: Pramodh M
body: Probably it is because of the reported bug here <https://jira.atlassian.com/browse/SRCTREEWIN-7112>

Manually commit the changes using git commands and push the changes to the repo if you need the code changes you have made

The bug doesn't have workaround or any other suggestion and disbaling libgit2 has worked for most of them, so trying it on new repo might work

Try to clone a new repo and see if it detects the changes

Thanks


Tags: commit
I am unbale to push my commited source code into GIThub
Asked by Dinesh Mahto:

I am unbale to push my commited source code into GIThub. It says authentication error. However I have entered correct credential.


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Dinesh Mahto](/t5/user/viewprofilepage/user-id/5017201)

Please try login to github and check permissions to repository. Also check again credentials stored in sourcetree.

Regards,

Seba
Switching from another app to SourceTree with mission control makes the ST crash
Asked by kevinvargahalasz:

Reproduction steps:

* Have a Mac on 12.5 (Monterey) - doesn't matter whether it's intel / apple silicon
* Have SourceTree and any other app open (for example Safari)
* Have SourceTree on top (selected)
* Open mission control (by default 3 finger swipe up)
* Switch to other app which is open (for example Safari)
* Open mission control (by default 3 finger swipe up)
* Switch to SourceTree

Result: SourceTree crashes

Expected result: SourceTree doesn't crash

(Sorry I have not filed a proper bug report, I haven't found a way to do so, that's why I'm posting it here with the repro steps)

I am usually using mission control to switch between my apps so SourceTree is constantly crashing for me.


Answers:
author: Natchiar Venkatachalam
body: Hi Kevin,  

This crash issue has already been resolved and will be available as a part of our 4.2.0 release, which you can expect soon in the next couple of days.

Thanks,

comments: author: kevinvargahalasz
body: Thank you, and in that case sorry for the duplicate post on this issue.

Is there a public list of bugs that I can check before I raise anything else next time ?


Tags: crash

mac
Credentials not recognised
Asked by Chris Jones:

I keep getting the following errors:

<br />

remote: Invalid credentials

fatal: Authentication failed for...

So I can 't pull or push or effectively use the product at all.

I run Mojave on Mac and Sourcetree v4.1.9

I've tried every fix on this forum and can't get it to work.   

I've cleared my keychain, deleted then reinstalled Sourcetree, tried changing Atlassian username and password and app password.  

Losing the will to live on this, and so much work to get done.  

Ideally I'm looking for an admin to jump in on this, connect remotely to my Mac and sort this out.

Many thanks.


Answers:
author: Ben
body: Hey Chris,

Welcome to the Bitbucket Cloud Community! :)

Whilst I cannot remotely connect to your machine, I can provide some assistance with getting this issue resolved.

I would suggest checking this article below:  
<https://community.atlassian.com/t5/Sourcetree-articles/Bug-Fix-Sourcetree-for-Windows-authentication-error-when/ba-p/1965968>

Ultimately, as a result of the HTTPS auth change which was made to require an AppPassword - the remote URL should look like this (substitute in username/AppPassword/workspaceID/reposlug):

```
https://USERNAME:APP_PASSWORD@bitbucket.org/workspaceID/reposlug.git
```

Hope this helps.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket

bitbucket-cloud

cloud
Space administrators overview grouped by spacename
Asked by Tobias:

Hello together,

as an Confluence administrator we often receive the inquiry to add permission for different spaces. For us this is the responsibility of the space admins.

So for our customers it would be helpful to have an overview of all space administrators grouped by the spacename. The best solution would be an overview in Wiki markup format to import it to Confluence for quicker accessibility.

Feel free to share your experiences.


Answers:
author: Ravina
body: Hi [@Tobias](/t5/user/viewprofilepage/user-id/4045027) You can check the below related community article for more details

<https://community.atlassian.com/t5/Confluence-questions/Confluence-User-Macro-needed-to-list-all-Space-Admins/qaq-p/981171>

comments: author: Tobias
body: Hi [@Ravina](/t5/user/viewprofilepage/user-id/3947257)

I am looking for a possibility to realize this with SQL if possible.

The provided references with macro usage will lead into massive loading times.


Tags: administrator

datacenter

permission

server
Getting errors on Import
Asked by Tom Hartley:

This is getting kind of OLD. I have created a space (Cloud) and want to export/import it to the same cloud, different space, with a different name. (i.e. ""Template). This way I have a working version for myself, one that I can build upon, and a template version that I can give to others. I have exported the live version to an XML zip. I have changed the key in the export Descriptor, and I have reziped the file. On reimporting with the Import with the Import from the cloud, I get the export.Descriptor error. I have tried zipping the exportDescriptor file, the entities file, and the attachments file and then zipping the whole master file again. On Importing, I get, "Failed to start long running task" error. I have tried this on my Mac, on a Windows (Parallels on Mac) to no avail.

What's the story? Anybody? There has to be an easier way.

THANKS IN ADVANCE!!!


Answers:
author: Barbara Szczesniak
body: [@Tom Hartley](/t5/user/viewprofilepage/user-id/5566093) Welcome to the Atlassian Community!

Have you tried copying the pages from one space to the other? See <https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/> for details.

A key step is to move all of the pages under a single parent page before you do the copy, as you cannot copy from the space overview page.

I believe this is also described as **Solution 2** on this page, where I believe you have been trying to implement **Solution 3** : <https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html>


Tags: cloud

confluence-cloud
how to disable MFA from old authentication app and enable in a new one.
Asked by Scott Gao:

Dear Atalassian Expert Team  

I am currently encounter below issues which blocks me to access Confluence and JIRA by using my enterprise email account.  

**background description:**   
my authentication app was uninstalled by manually mistake operation, that blocks me to type the 6 digital code after I type enterprise email address and password, because the new installed authentication app is not binding with Atalassian MFA, which is not able to generate the 6 digit code. I have tried to click on Can not use your phone -\> Can not find your recovery key, till click on Send Email button to receive the email with content as below description.  

please guide me how to handle and resolve the issue? waiting for the another email coming after 24 hours or there are some other approach to resolve the issue? very appreciate for your assistance.  

the email that I got after click on Send Email   
================  
We got your Atlassian account recovery request We've received your request to recover access to your Atlassian account. We're sorry that you've had trouble with two-step verification. We'll send you another email in 24 hours that will have a one-time login link to give you access to your account. The delay is needed for security reasons. If you didn't request to recover your account, or no longer wish to continue with this process, you can cancel it by logging in to your account. If you need to, you can contact Atlassian Support. Cheers, The Atlassians  
================  
very appreciate for your help.  
thanks and regards

Scott


Answers:
author: John Funk
body: Hi Scott - Welcome to the Atlassian Community!

It's probably best that you go ahead and open a support ticket with Atlassian here:

<https://support.atlassian.com/contact/#/>

comments: author: Scott Gao
body: thanks for your support, the issue# CA-3104677 has been created. please let me know if there is anything else required.


Tags: cloud

confluence-cloud
No print macro in cloud
Asked by Ashwini Sarangamath:

I am migrating spaces from on premises to Atlassian cloud and have No print User macro, How can I migrate this to cloud? I know cloud does not support User Macros, but is there any alternate in cloud ?


Answers:
author: Roma Bubyakin
body: Hello [@Ashwini Sarangamath](/t5/user/viewprofilepage/user-id/5123353),

Welcome to the Community!

User Macro in Confluence Cloud exists as a 3rd party app: <https://marketplace.atlassian.com/apps/1232013/user-macro-for-confluence-cloud>  
With that, you can create different User macros or use templates from our library.

Our **NoPrint** macro looks like the following:

![NoPrint_User-Macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/341252iE3993C5D2261B7BE/image-size/large?v=v2&px=999 "NoPrint_User-Macro.png")  
It allows you to exclude certain sections when exporting to different formats like Print, PDF, Word, or Email, and even customize the content for each format.  
This approach is much safer than just hiding sections using styles.

You can also **transfer your existing User Macros from the server to the cloud** , ensuring they continue to work after the migration.  
For that, contact us via email: ? info@wombatscorp.com   

Regards,  
Roman, CEO of Wombats Corp

comments: author: Roma Bubyakin
body: You can still hide sections using CSS styles if needed.

```
<style>
@media print {
  .noprint {
    display:none;
  }
}
</style>
<div class="noprint">$body</div>
```


author: Dirk Ronsmans
body: [@Ashwini Sarangamath](/t5/user/viewprofilepage/user-id/5123353) ,

Indeed, a no print user macro is not possible since there are no user macros in Cloud.

The official way is to build an app to replace the macro.

There do exist existing apps to do this so I suggest looking in to those.

[https://marketplace.atlassian.com/search?hosting=cloud\&query=no%20print](https://marketplace.atlassian.com/search?hosting=cloud&query=no%20print)


author: Rilwan Ahmed
body: Hi [@Ashwini Sarangamath](/t5/user/viewprofilepage/user-id/5123353) ,

Welcome to the community !!

unfortunately all you can do is delete the macros from the pages by editing them out.


Tags: cloud

confluence-cloud
unable to login with google account
Asked by Quynh Bui:

I deleted my cookies and login again but it keep showing up this error. Someone please help me with this

![Screenshot_3.png](https://community.atlassian.com/t5/image/serverpage/image-id/341142i799020D6C3041886/image-size/large?v=v2&px=999 "Screenshot_3.png")


Answers:
author: John Funk
body: Hi Quynh - Welcome to the Atlassian Community!

Try clearing your browser history also. If still no good, try it with Incognito mode.

comments: author: Quynh Bui
body: I'm in thank you so much!


author: John Funk
body: Great! Would you mind clicking the Accept answer button above to close this one out? Thanks!


author: Ravina
body: Hi [@Quynh Bui](/t5/user/viewprofilepage/user-id/5565911) Welcome to the Atlassian community.

Did you tried login with different browser and also check changing your network like instead of wifi try with mobile network as sometime sites are blocked or have issues when accessing with some network.


Tags: confluence-unknown-hosting-type

login

unknown-hosting-type
User is unable to see the spaces when they are selecting spaces during transfer/moving pages.
Asked by Steve P:

Hi Community!

One of the users on our Team cannot see the spaces we created when they are transferring a page to it.

Situation: When a user tries to MOVE a page from a space that they can access and move it to a space we just created, they are unable to see the spaces I created.

![Screenshot 2024-08-12 081850.png](/t5/image/serverpage/image-id/341128iDB976D14E85F5CD1/image-dimensions/436x528?v=v2 "Screenshot 2024-08-12 081850.png")

This is the page where my user cannot see the spaces I created. They are able to see that highlighted space but not the other spaces.

Here is my view:

![Screenshot 2024-08-12 083205.png](/t5/image/serverpage/image-id/341133i74979CC804869090/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 083205.png")

The ones that are highlighted in Orange/Red are the ones the user cannot see when moving a page, where you select a space, Those highlighted in orange/red are the ones the user cannot access. These are the ones that were newly created.

Those that are highlighted in Red/Orange as well as the space I encircled, "tradesmen/installers," are new spaces. The user can only view the one that I encircled. But again, they are all new, and their permissions were copied all the same from the pages that we were able to access in the past.

I also checked the user permissions for the user on every page.

![Screenshot 2024-08-12 083944.png](/t5/image/serverpage/image-id/341134iA57A4AF8AEF39DBC/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 083944.png")

*(the names have been greyed out for privacy purposes. )*

He has access to all of the new pages to view, edit, add or delete. But for some reason out of all the new spaces, he can only see one. Despite having the same permissions to all of the pages.

Any help is appreciated.

Thanks


Answers:
author: Ravina
body: Hi [@Steve P](/t5/user/viewprofilepage/user-id/5455938) Can you confirm if the user is able to access/view the spaces with the direct space link or only facing issues when searching the space for moving the pages?

As user is not able to view the new spaces only there might be some issue with content index but to confirm that need to check if user is able to access those spaces with there space home link or not.

comments: author: Steve P
body: Hi Ravina! Apologies on the super delayed reply. But adding the users there. they were able to view it the spaces and the child pages. It didnt work on the first 3 to 5 attempts. But we kind of left it and went back at it after a day. And they were able to see it.


Tags: cloud

confluence-cloud
Knowledge Base Home Page Design
Asked by arkadi kaplon:

Greetings to all.

There are two questions I have regarding the design of the home page of the company's knowledge portal.

1. Does anyone know how I can remove the gray background that has suddenly appeared on my home page? Everything I have tried has not worked  

2. Some of the icons have a white square in the background, while others do not. Is there a way to eliminate the white square in the background?

Thank you![Capture.GIF](https://community.atlassian.com/t5/image/serverpage/image-id/341104iDC9D3BE208B68708/image-size/large?v=v2&px=999 "Capture.GIF")


Answers:
author: Jessica
body: Hi [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745)

As Barbara mentioned in another reply, it really seems to not be a native feature in Confluence Cloud, but actually something from a third party tool, generally used to change the Confluence appearance in general.

For a more appropriate support and answer for your question, since we are not familiar with the apps structure, functionality, bugs and features, my suggestion would be engaging with the vendor's app.

The most popular apps for this, are the Refined or Scroll View port apps, which seems that both are installed in your Confluence Cloud.

In that case, I'd highly recommend double checking which app are you using on your site to customize the theme in Confluence, and then getting in touch with their support channels for further instructions. You can find their contact at their marketplace page:

* [Scroll View port for Confluence - Support Contact](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=support)
* [Refined Sites for Confluence - Support Contact](https://marketplace.atlassian.com/apps/1221322/refined-sites-for-confluence-intranets-documentation-kbs?hosting=cloud&tab=support)

In case you get an answer from them and they mention this is something that we should also check on our side (e.g: there is something that changed that broke their functionality, etc) you can get back to us and let us know, to investigate further and engage them in a support ticket!

Hope this helps for the time being!

Cheers,  
Jessica


author: Barbara Szczesniak
body: [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745) Your screenshot does not look like something available with native Confluence. Are you using a 3rd-party app to format the page? If so, you may want to check their documentation/support information to help resolve your questions.


author: Fadoua
body: [@arkadi kaplon](/t5/user/viewprofilepage/user-id/4609745)

Are you still experiencing the problem?

Did you try to re-create the page? See if the problem persists.

Isn't the background coming with the picture you inserted?

Best,

Fadoua


Tags: cloud

confluence-cloud
Ability to customize Atlassian AI to generate answers from specific confluen
Asked by Benjamin Love:

Any plans to allow admins to select confluence spaces for Atlassian AI to generate answers?

e.g., I'm a developer with a programming question specific to a program or solution built and managed by my org, for which my org has published programmer technical specs/FAQs for its software solutions. Atlassian AI generates responses based on internal confluence repositories.


Answers:
author: John Funk
body: Hi Benjamin - Welcome to the Atlassian Community!

Not sure if this is helpful or not, but you might check this out?

<https://support.atlassian.com/confluence-cloud/docs/use-atlassian-intelligence-with-confluence-automation/>

comments: author: Benjamin Love
body: Thanks. I have already reviewed the existing confluence AI/Automations explicitly stated within UI/UX.

my question is more about whether Atlassian has plans to allow users/admins to leverage its own AI engine against users' Confluence content as training models for their AI Q/A responses.

again, I am a programmer looking for guidance on programming within my organization's technology stack/documentation. Source of truth is "likely" my organization's documentation repo.

of course, that example could be abstracted into a multitude of other similar yet not so similar use cases.


author: John Funk
body: You should open a support ticket with them to get their feedback.

<https://support.atlassian.com/contact/#/>


Tags: cloud

confluence-cloud

not-applicable

organization-administration
Disabling the visibility of the Insert excerpt field name in Word or PDF
Asked by H?mori Gerg?:

**Hello everyone,**

I would like to display dynamic content in my main document using the**Insert excerpt** feature, but I am disappointed to find that:

1. Nothing appears when using a public link.
2. When generating a PDF or Word document, more content appears than expected; specifically, the name of the Insert excerpt field also shows up above the dynamic content.

This doesn't make much sense in a PDF or Word document...

Does anyone have a solution for the issues mentioned in points 1-2?

Thanks,  
Geree


Answers:
author: Konstantin _DSR Corporation_
body: Hey [@H?mori Gerg?](/t5/user/viewprofilepage/user-id/5285795) ,

I just tried the functionality you've described in my instance and both points were ok, so, a couple of ideas:

* The page with excerpted content may have some restrictions applied, so the content is not shown, when shared by public link.
* If there are no restrictions, you may try using "Include page" macro and check, if the content is shown.
* Regarding the name of excerpt, it can be "avoided". When adding excerpt it will ask you to provide the name, but you can actually click outside the parameters panel and the name will be empty. I checked the export and it doesn't seem to show any redundant content.

Ping me, if it won't help, we can brainstorm a bit together.


author: Konstantin _DSR Corporation_
body: Hey [@H?mori Gerg?](/t5/user/viewprofilepage/user-id/5285795) ,

I just tried the functionality you've described in my instance and both points were ok, so, a couple of ideas:

* The page with excerpted content may have some restrictions applied, so the content is not shown, when shared by public link.
* If there are no restrictions, you may try using "Include page" macro and check, if the content is shown.
* Regarding the name of excerpt, it can be "avoided". When adding excerpt it will ask you to provide the name, but you can actually click outside the parameters panel and the name will be empty. I checked the export and it doesn't seem to show any redundant content.

Ping me, if it won't help, we can brainstorm a bit together.


Tags: cloud

confluence-cloud
Do code blocks support Pine Script language highlighting?
Asked by Pineify:

I have a Pine Script code generated using [Pineify (TradingView Indicator \& Strategy Generator)](https://pineify.app), I pasted the code in confluence but there is no syntax highlighting, is this planned to be supported?


Answers:
author: John Funk
body: Hi Pineify - Welcome to the Atlassian Community!

You can request it be supported by opening a ticket here:

<https://support.atlassian.com/contact/#/>

comments: author: Pineify
body: Got it, Thanks, John, Funk. [@John Funk](/t5/user/viewprofilepage/user-id/7148)


author: Victor Law
body: Hi [@Pineify](/t5/user/viewprofilepage/user-id/5564925)

Welcome to the community,

According to Atlassian documentation, it is NOT listed as one of the supported languages in the code block macro.

You may refer to the following document for your reference:

<https://support.atlassian.com/confluence-cloud/docs/insert-the-code-block-macro/>

Thank you.

comments: author: Pineify
body: Got it, Thx Victor Law. [@Victor Law](/t5/user/viewprofilepage/user-id/391946)


Tags: code

coding

confluence-unknown-hosting-type

low-code

unknown-hosting-type