youngmon/atlassian-qna huggingface dataset:
Outlook add-in greyed out on Mac client.
Asked by Mason Ratcliff:

I have an end-user who is using the Trello Outlook add-in in a Mac environment.

The add-in is working fine on his laptop, but is not working on his Mac desktop.

I have looked for solutions online, as this isn't something I'm completely familiar with, but I'm not able to find information on the issue.

Any suggestions or documentation is greatly appreciated.


Answers:
author: Pete Mitchell
body: Hey Mason,

I've spoken with our team on this, but because Microsoft itself develops and maintains the Add-in, we're unfortunately not able to investigate or resolve the issue directly.

I'd recommend reaching out to their team here: trelloaddin@service.microsoft.com

Best,   
Pete \| The Trello Team


Tags: app

ms-outlook
How to Copy a Comment Posted on One Card to a Linked Card?
Asked by Lynne:

I have rules that automatically post a comment with the username, date, time, and Purchase Order Number from the Custom Field I created.

**How do I get the comment posted on one card to copy onto the linked card(s)?**

*For example, I have a card on a list called, "Materials."*

*A copied/linked card is also sitting in a list called, "Machine."*

*When the custom field for the Purchase Order is entered in the card, I would like to like the comment automatically posted to be copied to the linked card.*

*Currently, there is no way to copy data entered into a custom field to a linked card. Therefore, I built rules that would post a comment to the original card once the custom field "PO#" is filled out and the rules that copy that comment to the linked card.*

*The problem I encounter is, the 2nd cards' custom field for the PO # is blank because the data entered in the 1st cards custom field can't be mirrored on the linked card. Therefore, when it performs the action of copying the comment to the linked card, it copies the entire comment except it leaves out the PO # in the posted comment because that card's field is empty.*

(FYI, I am not interested in a power-up because they perform 2-way mirroring and I only want one-directional mirroring so all cards linked are updated with the same accurate information)


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Lynne](/t5/user/viewprofilepage/user-id/4635940) ! I answered your question around copying custom field values to linked cards in your other [post](https://community.atlassian.com/t5/Trello-questions/Is-it-possible-to-Copy-Data-Entered-in-a-Custom-Field-to-a/qaq-p/1966703), but if you still want to copy comments over, you can use a similar command using the {commenttext} variable.

Just be aware of looping behaviour. I'd suggest diffirenciating the trigger card vs the card that needs the action applied to in your rule.
Is it possible to Copy Data Entered in a Custom Field to a Linked Card?
Asked by Lynne:

Is there a way to copy data that is entered in a custom field, onto a linked card?

*For example, I have a card that goes to a list called, "Materials."*

*When it enters that list, a copy of the card is sent/linked to another list on that same board called, "Machine."*

How do I get the data that is entered in the original card in the "materials" list custom fields to carry over to the linked card sitting in the "Machine" list, so the changes made are reflected?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Lynne](/t5/user/viewprofilepage/user-id/4635940) ! When the card copies over, the custom field data should also copy. If the custom field is being populated after the card is copied, you can use butler automation to copy over the custom field value to the linked card.

For example:

*when custom field "Priority" is set, for each card linked in the attachments, set custom field "Priority" to {customfieldvalue}*

comments: author: Lynne
body: Excellent! Thank you!

Do you have a list of the commands? Such as the one you just provided. That would be such a great resource to have.


author: Hannah Humbert - Simpla Workflows
body: [@Lynne](/t5/user/viewprofilepage/user-id/4635940) you're welcome ? there's a bit more info around what you can do with butler [here](https://help.trello.com/category/1134-butler).


author: Redcat
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) - my requirement is slightly different.   

there are checklist item specific automations creating sub(child) cards at different stages of Parent card workflow.

IE - Stage 1 \> Create Child Card 1  

Parent card got bunch of custom fields which needs to copied to each child card.

set custom field "CLIENT E-MAIL" to **parentcard's**"{{%CLIENT E-MAIL}}"

this **parentcard's** bit is what i'm struggling with :/
"create list" button is missing from my boards
Asked by Jody Newkirk:

The "create list" button is missing from my new boards. Any suggestion as to what I can do to fix this is appreciated.

It is missing from all workspaces including a workspace I created, so it appears to be a setting that I mistakenly changed on my account.

Any help is appreciated.

Jody


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jody Newkirk](/t5/user/viewprofilepage/user-id/4799846) ! Welcome to the community :) that definitely sounds strange! Are you able to send through a screenshot of the full board? Also, have you tried accessing the board from a different browser or device, or incognito mode?

comments: author: Jody Newkirk
body: I've tried different computers as well as different browsers.

The create list does show on android app, but not on browser.


author: Hannah Humbert - Simpla Workflows
body: [@Jody Newkirk](/t5/user/viewprofilepage/user-id/4799846) hmm so if you're able to add lists on your phone, it doesn't sound like a permissions issue (I don't believe it's possible to restrict this for board members/admins anyway). Are you able to send through a screenshot of what you see? What browsers have you tried? This is what it looks like for me:  

![add list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/187344i8DD144A30FE4DEE8/image-size/large?v=v2&px=999 "add list.PNG")


author: Jody Newkirk
body: ![trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/187523i58291663C3FB2C8A/image-size/large?v=v2&px=999 "trello.jpg")


author: Jody Newkirk
body: Now it's dependent on computer - work computer doesn't show add list, home computer has it...


author: Hannah Humbert - Simpla Workflows
body: Looks like it might be a chrome extension doing that. You should be able to confirm that by opening Trello in an incognito browser.


author: Jody Newkirk
body: that did it, thank you.
I lost data when adding templates - How can I delete it without deleting my board ?
Asked by Moria Haliwa:

I lost data when adding templates - How can I delete it without deleting my board ?


Answers:
author: Lara
body: Hi Moria,

Thanks for reaching out!

Could you please expand on what you would like to achieve here?

If you were wanting to delete/archive cards you've created, you can find a guide here: <https://help.trello.com/article/795-archiving-and-deleting-cards>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Moria Haliwa
body: Thank you Lara,

I have created a new board.

have a nice day
Trello API webhook stopped working
Asked by sergiuszkierat:

I noticed that webhooks seem to stop working.  

Added webhook has gone. I've added it once again, but it has gone again.  

Imo, it is related to the latest [maintenance](https://trello.status.atlassian.com/incidents/d5bqxvcccd6y)

<br />

Can someone verify it?  


Answers:
author: Felix
body: Hey [@sergiuszkierat](/t5/user/viewprofilepage/user-id/845180) - our webhooks error rates look normal right now, and I can't see anything obviously wrong from our logs and metrics.

Are you able to verify whether the webhook's being called (ie. is Trello making calls to your service)?

Trello does disable webhooks that fail consistently over a long period of time, but that seems unlikely given you mentioned the webhook has disappeared again. Note also that returning a 410 status code to a webhook request will immediately delete the webhook.

comments: author: sergiuszkierat
body: [@Felix](/t5/user/viewprofilepage/user-id/853253) thanks for your message. I've verified once again and it turned out that I had a few webhooks which were identical. I have no idea how it is possible, but it was.  

I removed duplicates and the only one left seeems to work. Perhaps I was too hasty, sorry for false alarm.


Tags: webhook
How can I retrieve deleted lists and cards (not archived, but deleted)??
Asked by ggordon2:

How can I retrieve deleted lists and cards (not archived, but deleted)??

I had archived lists and card and then deleted them.

Is there a way I can retrieve them? It's only been 1 day. Just curious what I can do and if it's possible to retrieve them, I just need to know how.

Thanks.

Gary


Answers:
author: Dasha Shakov
body: Hi [@ggordon2](/t5/user/viewprofilepage/user-id/4797831)

Welcome to the Atlassian Community!

While you can recover archived lists and cards, deleted lists and cards in Trello cannot be restored unless you have a backup \& recovery Power-Up like [Backups for Trello.](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello) Without a Power-Up in place, they are permanently deleted.  

As a new user, it's great to learn what you can and cannot recover early so you can protect your data accordingly.

With the [Backups for Trello](https://trello.com/power-ups/5f68db5b510db84238769710/backups-for-trello) Power Up you can restore Boards, Lists, Cards, Checklists, Custom Fields, Labels \& Attachments. Rewind runs daily automated backups and protects you against innocent mistakes like accidental deletion. It's a safety net that lets you restore your entire board back to a time when everything worked perfectly.

You can try Rewind Backups for free for 7 days. Afterwards, it's $1/board/month.

If you have any questions, please feel free to reply to my comment or you can send me an email at dasha@rewind.com. I'm happy to help!
IMPORTARE DA TODOIST ATTIVITA' CON ALLEGATI FOTO E AUDIO IN TRELLO
Asked by Amministrazione:

Salve a tutti, qualcuno s? dirmi come importare da Todoist in Trello, grazie tante.


Answers:
author: Alex W
body: Hi [@Amministrazione](/t5/user/viewprofilepage/user-id/4797698) - I believe that may not be possible but you can ask Todoist support at support@todoist.com

comments: author: Amministrazione
body: OK GRAZIE
cant find the repo settings
Asked by Patnam_Nithyanand Reddy:

unfortunately i have switched my access level from admin to write,

later i was not able to see the repo settings


Answers:
author: Sandesh Shetty
body: [@Patnam_Nithyanand Reddy](/t5/user/viewprofilepage/user-id/4213594) ,

Repository settings options is available only for one who has admin access. If you have write access you can only contribute to the repository. Now you may have to request other repo administrator to - change your access to admin.

kindly accept the answer if this is helpful!!

comments: author: Patnam_Nithyanand Reddy
body: thank you for your response

But none of our group members find repository settings.

can you please explain this clearly.


author: Sandesh Shetty
body: [@Patnam_Nithyanand Reddy](/t5/user/viewprofilepage/user-id/4213594)

Please check the URL of the repository there you can find the User or group name related to that repo.


author: Patnam_Nithyanand Reddy
body: sandesh can you please tell me how can i find ,who is the repo administrator .


author: Sandesh Shetty
body: [@Patnam_Nithyanand Reddy](/t5/user/viewprofilepage/user-id/4213594)

For ex. if the url of the repo is *[https://bitbucket.org/sandeshshettyss/myfirstrepo](https://bitbucket.org/sandeshshettyss/myfirstrepo?)*here sandeshshettyss will the admin of the repo. Check your URL of the repo, otherwise request your bitbucket site admin to make you as the repo admin.
can't add bitbucket to my organization after migration to the cloud
Asked by ddraveh:

I've just migrated Jira and confluence to the cloud, i want to add bitbucket as well (i have it on the server) but i can add it to my organization, it keep pointing me to a test bitbucket i once set up for testing at this address: <https://bitbucket.org/dashboard/overview>.

how can i have a fresh bitbucket under my organization to be integrated with the other tools?


Answers:
author: Theodora Boudale
body: Hi [@ddraveh](/t5/user/viewprofilepage/user-id/2362108) ,

I'm afraid that Bitbucket Cloud won't show up in your Organization under Products or Billing.

We have feature requests to show Bitbucket billing information in an organization and also unify user management between JIRA/Confluence Cloud and Bitbucket Cloud to provide better management and user experience:

* <https://jira.atlassian.com/browse/ACCESS-955>
* <https://jira.atlassian.com/browse/ID-6733>

I can see in our system that you have created a Bitbucket Cloud account.

My recommendation would be to create a new workspace in Bitbucket Cloud that will own company repos (as the one that was automatically created when you created your account, is tied to your account).

You can manage access from the workspace's **Settings** \> **User groups** .  
You can view and change the workspace's billing plan from workspace's **Settings** \> **Plan details** .  
You can view all users that count towards your billing plan from workspace's **Settings** \> **Users on plan**.

User access to a Bitbucket workspace is managed in Bitbucket Cloud website, from the workspace's Settings.

If you have claimed the company's domain and have managed accounts, you should be able to view all managed accounts and make changes to account's themselves from your Organization **Directory** \> **Managed accounts**.

We have an integration for Bitbucket Cloud and JIRA, which allows you to do things like

* reference JIRA issues in Bitbucket commit messages and PRs
* view in JIRA issues associated commits and PRs
* transition JIRA issues with smart commits

You can follow the instructions [here](https://support.atlassian.com/bitbucket-cloud/docs/connect-bitbucket-cloud-to-jira-software-cloud/) to connect a Bitbucket Cloud workspace with your JIRA Cloud instance, and [this page](https://support.atlassian.com/bitbucket-cloud/docs/use-bitbucket-cloud-and-jira-together/) has more documentation articles regarding what you can do if you set up the integration.

If you have any questions or need further help, please feel free to let me know.

Kind regards,  
Theodora

comments: author: ddraveh
body: Thanks!


Tags: bitbucket-cloud

migration-customer-care
Pricing Build-Minutes
Asked by Patrick Roos:

Hi!

I've several questions about the pricing of the build minutes:

* What does '3500 min/mo' mean? Per workspace or per user in the workspace?
* What does 'account' mean in "Build minutes per account ($10 / month for 1000 minutes)"? Is this per workspace or user in the workspace?
* Is there a chance to get unlimited build minutes in a workspace? What is the approximate pricing for a user (standard \| premium)?

Thanks for your answer.

Regards, Patrick


Answers:
author: Theodora Boudale
body: Hi Patrick,  

> What does '3500 min/mo' mean? Per workspace or per user in the workspace?

This is 3500 minutes per month, per workspace. This includes builds minutes for Pipelines in all repositories owned by the workspace.  

<br />

> What does 'account' mean in "Build minutes per account ($10 / month for 1000 minutes)"? Is this per workspace or user in the workspace?

This actually means per workspace. Billing plans are now associated with a workspace.

The word 'account' is there because in the past (before we introduced workspaces), a billing plan used to be associated with an account.

We have raised a request with the appropriate team to change the word in the website, as this can be confusing.  

<br />

> Is there a chance to get unlimited build minutes in a workspace? What is the approximate pricing for a user (standard \| premium)?

This is possible with all plans.

If a workspace is on ++Standard++ or ++Premium++ plan, when the build minutes of the plan are exceeded, 1,000 additional build minutes are added (they can be used in the current billing cycle only) for $10. If those are also exceeded, the same thing happens.

If a workspace is on the ++Free++ plan, you can do the following:

1. Go to this workspace's **Settings** \> **Plan details**
2. Select **Upgrade plan**
3. In the new page that opens, find and select the link **Add Overage**
4. Confirm the change and you will then be asked to enter billing details

If you don't exceed the 50 build minutes per month that come with the Free plan, we won't charge you. If you exceed them, then 1,000 additional build minutes will get added for the current billing cycle, for $10.

I hope this helps, please feel free to let me know if you have any questions!

Kind regards,  
Theodora

comments: author: Patrick Roos
body: Hi [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)

Thanks for the answer \& clarification!

Regards, Patrick


Tags: bitbucket-pipelines
Not reveiving Password Reset Email
Asked by Manikanta Sandaka:

Hi Team,

I am able to login to bitbucket and needs to reset password as I forgot my password.

I am not getting password reset email .

KIndly help me to resolve this.


Answers:
author: Manikanta Sandaka
body: HI [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290) , I am seeing this email address (m.....a@advantasure.com) in my Bitbucket profile. If you can't find anything on that email then I would like to request you to check using @gmail.com.

Thanks

Mani

comments: author: Ang?lica Luz
body: Hi Mani,

I saw that your account @advantasure.com is linked to bitbucket.org/mxxxxxxxxxa. So, I went to this URL and added your email in order to send a recovery link.

It shows here that it was delivered:

![Screen Shot 2021-01-08 at 15.27.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/124765i591F4547663DD0E9/image-dimensions/542x105?v=v2 "Screen Shot 2021-01-08 at 15.27.32.png")

I checked again our tools and there are no blocks or bounces.

Please, confirm if the email is not in the spam folder or if there are no rules on your email to move this type of notification to another folder.

You can also check with your IT manager for them to whitelist our domains and IPs to make sure that our notifications are delivered to all emails with advantasure.com domain.

* [What are the IP addresses to configure a corporate firewall?](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/)
* [Atlassian cloud IP ranges and domains](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html)


author: Ang?lica Luz
body: Hello [@Manikanta Sandaka](/t5/user/viewprofilepage/user-id/4213587),

Welcome to Atlassian Community!

Checking your email (the one you are using here in the community), I didn't find any blocks or bounces.

I believe you are using another email for Bitbucket, is that correct?

If that's the case, if you don't mind, you can share with us only the domain, so we can do a bulk search for any blocks related to the domain.

After posting the domain, you can edit your reply to remove the information. We have permission to view the history of the post, so even if you remove it, we will be able to check the information.

Regards,  
Ang?lica


Tags: bitbucket-cloud
how to pipeline and deploy a bitbucket project to firebase using next.js framework.
Asked by luberechavarria:

Hi there,  
a really appreciate if anyone guide me to do this because out there is a lot documentation to do this but using github.


Answers:
author: Oleksandr Kyrdan
body: Hi [@luberechavarria](/t5/user/viewprofilepage/user-id/4213738) ,

Thank you for your question!

Yes, we have the [guide Deploy to Firebase](https://support.atlassian.com/bitbucket-cloud/docs/deploy-to-firebase/) and the [example repository](https://bitbucket.org/bitbucketpipelines/example-firebase-deploy/src/master/) with ready to use pipelines.

It would be great if you provide us with feedback about the guide and the pipe.

Cheers,  
Oleksandr


author: Theodora Boudale
body: Hi [@luberechavarria](/t5/user/viewprofilepage/user-id/4213738) and welcome to the community.

We have a pipe that can deploy your code to Firebase:

* <https://bitbucket.org/product/features/pipelines/integrations?p=atlassian/firebase-deploy>

If you take a look at the link above, there are several examples on how you can configure it in your bitbucket-pipelines.yml file.

Is this something that works for you?

Kind regards,  
Theodora

comments: author: Patrick Borges
body: hi

Im trying to deploy my Nextjs into firebase hosting using the firebase-deploy pipe but I having an issue presented in this message.

Error: Cannot deploy a web framework from source because the experiment webframeworks is not enabled. To enable webframeworks run firebase experiments:enable webframeworks

What I have tried:

- Add the command into predeploy in firebase.json file

- tried to install the cli and run the command before the pipe.

How can i activate experiments feature with the pipe or add predeploy scripts into de pipe?


author: aviateus
body: Try to add  

```
FIREBASE_CLI_EXPERIMENTS: webframeworks
```

To your script variables:  

```
- step:
    name: Deploy to Firebase
    deployment: production
    script:
      - pipe: atlassian/firebase-deploy:5.1.0
        variables:
          FIREBASE_TOKEN: '<your_token>'
          PROJECT_ID: '<your_project_id'
          FIREBASE_CLI_EXPERIMENTS: webframeworks
```


Tags: bitbucket-pipelines
How do successfully accept android sdk licence?
Asked by Jonathan Richards:

Hi i am trying to build my android project in bitbucket pipeline using the

```
bitbucketpipelines/android-ci-image
```

But i keep getting an error below:

\`\`\`

What went wrong:Could not determine the dependencies of task ':app:compileReleaseJavaWithJavac'.> Failed to install the following Android SDK packages as some licences have not been accepted. build-tools;30.0.0 Android SDK Build-Tools 30 platforms;android-29 Android SDK Platform 29 To build this

```

This is what my yaml file looks like

\`\`\`

````
pipelines:  branches:    master:      - parallel:          - step:              name: Build              image: bitbucketpipelines/android-ci-image              caches:                - gradle              script:                - ./gradlew assembleRelease              artifacts:                - app/build/outputs/**          - step:              name: Build Debug              caches:                - gradle              image: bitbucketpipelines/android-ci-image              script:                - ./gradlew assembleDebug              artifacts:                - app/build/outputs/**
```
````

I was following this guide <https://bitbucket.org/blog/automate-publishing-your-android-application-with-bitbucket-pipelines-and-gradle>


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Jonathan Richards](/t5/user/viewprofilepage/user-id/4212834) ,

Welcome to the community!

You can follow this link <https://medium.com/@_tiwiz/building-android-with-bitbucket-pipelines-83cd62dbde33>

Regards,

***Soumyadeep***


Tags: bitbucket-cloud

cloud