youngmon/atlassian-qna huggingface dataset:
Problem with the whole app
Asked by Ahmed Awad:

One of the coworkers gone crazy and deleted important files in the board , all the work done in 6 months gone!!!!!!!

this app not practical anymore , how we can't restore deleted files !!!!!!!


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ahmed Awad](/t5/user/viewprofilepage/user-id/4293911)

Welcome to the Atlassian Community!

check out these docs/guides to recover

<https://help.trello.com/article/795-archiving-and-deleting-cards>

<https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>

If these docs/guides are not helpful then [ask Trello support](http://trello.com/contact)


author: Dasha Shakov
body: Hi [@Ahmed Awad](/t5/user/viewprofilepage/user-id/4293911) -- Dasha from Rewind here. ?? So sorry to hear that a coworker of yours maliciously deleted important data off your Trello boards.

We're a backup and recovery app for SaaS applications. Very soon, we're going to be launching a solution to this problem -- [Backups for Trello](https://rewind.com/products/backups/trello/).

With Backups for Trello, you *will* be able to recover a deleted boards, lists, cards, attachments, and more by accessing the Rewind Vault that automatically captures a daily backup of the Trello boards storing your mission-critical data. In your case, you will no longer have to worry about disgruntled employees. If something like this were to ever happen again, your data would be recoverable.  

If you're interested, you can sign up for early access (and to stay updated about our launch) [here](https://rewind.com/products/backups/trello/).  

Happy to answer any questions you may have!
How to create brand new board with JSON file exported from other board!
Asked by hossain:

Trello currently supports exporting the current board to JSON file.

I was wondering if the JSON file can be used to import/create a new board in trello?


Answers:
author: Vero Rivas
body: Hi [@hossain](/t5/user/viewprofilepage/user-id/2933616)

Look at this posts, maybe can help you:

<https://upwave.blog/2019/06/19/how-to-export-and-import-data-from-trello/>

<https://help.azendoo.com/en/articles/1171645-how-can-i-import-my-boards-from-trello>

Cheers

comments: author: hossain
body: Hi Vero, thank you for the response and references.

Both of the options work great if I wanted to use a different service, however, I do want to continue to use Trello and create a new board from exported JSON file from Trello.

I am guessing there is no option in Trello to import the JSON exported from the same system? ?


Tags: export

import

json
How can I generate a report?
Asked by mbarber148:

I am 100% novice and do not understand any of the information on the support website when it comes to generating reports. I use Trello with my coworkers to manage workflow on writing and publishing articles on our website. Everyone collaborates to create cards for dozens of daily posts, which a smaller group of us publish on the site. We are volunteer based and have zero budget. But we have over 40 volunteer authors. We have columns for "Stories;" "I'm Working on This;" "Done;" "Published;" and "Spiked."

I am desperately trying to find a way to generate a weekly report that will give me a breakdown of the activities of all users. I'd like a report that shows each user and lists the total number of cards that they moved to "Done." I know this needs to be done through the "Calendar" option in Butler, but I literally have no idea how to make this happen. I tried reading similar answers but I really don't understand any of the directions.


Answers:
author: Iain Dooley
body: [@mbarber148](/t5/user/viewprofilepage/user-id/4293246) you could use this Butler command to keep track:

when a card is moved into list "Done", find a card titled "{username}" in list "Report", and increase the number in custom field "Completed" by 1


author: milynnus
body: [@mbarber148](/t5/user/viewprofilepage/user-id/4293246)

fyi, the report action will not give you count. If you need it by member, you need to use different report variables include them together eg in the email body.   
The new business class has a dashboard by members.   
There may be a power up what you need but there may be $$ attached.   
Use filters on the board, that might just work for you.
Can Butler create a link when a label is applied to the card?
Asked by Jim Reynolds:

We have a board tracking many bugs \& features we are working on. We assign a version to the cards, so we know when they will be ready to publish to production.

I would like a master card named "Features in vXXXX" (for example, "Features in v2.1.1") that contains a checklist with a link to each card in that version. For example. if I apply the green label "v2.1.1" to a card, I would like Butler to respond by adding a link to my card in a checklist residing the card that is named "Features in v2.1.1".

Is that possible, or is something similar possible?

I can obviously save a search for "v2.1.1" but I never get a list that way.


Answers:
author: Garrett
body: Hey Jim,

You should be able to set this up, provided the formatting of the label is consistent. You'll need to make use of some Variables as well, which will let that rule work a bit more dynamically: <https://help.trello.com/article/1157-variables>

The first step is to set your rule's trigger to "when any label is added to a card". Note that you can select a specific label instead, but that would mean you'd need to create a rule to cover each version/label.

The "any label" condition will trigger for *any* label, so if you have others that aren't a version number that are added, it might be more ideal to use a custom field instead. I'll assume for this example that labels are only used for the version.

Following the trigger, you'll want Butler to find the related card by name. In the Cascade section, you can use the "find card with name action" and you would enter Features in {labelname}.

That variable would return the name of the label, so if it was named "v2.1.1", Butler would look for a card named "Features in v2.1.1.".

So now, Butler has found the appropriate card.

From there, the last action would be to add the original card as a link in the checklist. To do so, a checklist would need to already exist on the card, and you'd use the "add item name to checklist name" action. For the name, you wouldn't use the actual card name, since you want a link. Instead you would use the {triggercardlink} variable, which would return the URL of the card which triggered your rule in the first place.

After that, you can save the rule and you'd be all set. Hopefully that helps you get that going!

comments: author: Jim Reynolds
body: Excellent, thx. I had worked my way through to several of those steps but the variables will be a big help. I was doing it manually each time.
How create a rules in Butler that moves a card when it has overdue?
Asked by Bayramgaleev Danila:

I have a card... and I want the card to automatically move to another column when it has overdue.

I though this design would work. But no : (

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/133301i18400790F2C1736E/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Felix
body: You'll need to use the "the moment a card with an incomplete due date is due" trigger in the "Due date" section of Butler.

You can add the "with an incomplete due date" part to the command by using the little funnel/filter icon on the trigger. Make sure you have the "Advanced" toggle on the top right enabled, so you can see the funnel icon.

![Screen Shot 2021-03-07 at 11.09.42 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/133335iB1381824531C082F/image-size/large?v=v2&px=999 "Screen Shot 2021-03-07 at 11.09.42 AM.png")


Tags: automation

butler
Can't set time in Start Date
Asked by Joel:

While the mobile app allows that, the web version doesn't allow user to set the time. It always defaulted to start at 8:00 am.  
Can the Start Date be treated just the same as Due Date (can set date \& time)?


Answers:
author: Vero Rivas
body: Hi [@Joel](/t5/user/viewprofilepage/user-id/3872934)

Look at this post, maybe can help you

<https://help.trello.com/article/794-adding-due-dates-to-cards>

Cheers

comments: author: Joel
body: I know I can add a Start Date. Question is can I set the Start Time?


author: Bailey Gillen
body: I also wish I could add a time to the start date. This would be super helpful!!


author: Omar Khalifa Burhan
body: I found out that I can adjust the start date via the Android app, but not via the web or PC app. It would be nice to have the same feature in the web/pc app.


Tags: due-date

start-date

time
How to write a Butler rule to create a start date
Asked by Lucy Hollister:

Hi there, I recently upgraded my Trello account and now have access to putting "start dates" on cards. I'm wondering if there is a Butler rule that would allow me to set the start date to the day the card is added. I see similar Butler rules for due dates, but does this exist yet for start dates? Thank you.


Answers:
author: Keli
body: Hi Lucy, Butler doesn't work with Start Dates yet but that's on our radar and I'll add you as an official +1 in favor!


author: Vero Rivas
body: Hi [@Lucy Hollister](/t5/user/viewprofilepage/user-id/4290548)

Look at this posts, maybe can help you

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://community.atlassian.com/t5/Trello-questions/Butler-Rule-Blank-Start-Date/qaq-p/1408275>

Cheers
Stuck on a Loop
Asked by Todd Henion:

When I view a board in iOS I see

There is no way I see to verify my e-mail on Atlassian. ![IMG_9456.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/133248i73B3DA3F383A01EE/image-size/large?v=v2&px=999 "IMG_9456.jpeg")


Answers:
author: Vero Rivas
body: Hi [@Todd Henion](/t5/user/viewprofilepage/user-id/4272372)

Contact Trello support

<https://trello.com/es/contact#/>

Cheers

comments: author: Todd Henion
body: Thanks, Vero. I've been waiting since 18 Feb for a solution there. They won't reply to my e-mails.


author: Michael Pryor
body: I'm going to see if I can get the Atlassian Identity team involved (may take a bit) because after reading the case I can't think of what else to try.   

Im pretty sure we need to get the account in a verified state on web first. Mobile is just going to complicate things. (One way to maybe reset the state is to do a password reset if you haven't tried that)


author: Todd Henion
body: I have changed both passwords in the past week hoping to get another confirmation e-mail. I will try again today.

Thank you for your attention.

As always,  
Todd


author: Todd Henion
body: Hi Michael,  
Changed both passwords again. Logged out and in.  
Flushed Cache   
Same result.  
FYI: there are no errors using Mac application or via the web; this is purely iOS

Thank you,  
Todd


author: Michael Pryor
body: Are you able to get to the account tab in iOS? There is a Diagnostic reports section which may give us more info.


author: Todd Henion
body: Can I send that discretely?


author: Michael Pryor
body: Yes send it in on that support case you have open
API to fetch both System and Custom fields
Asked by Madhu Reddy:

Hi Team,

We are preparing some reports using the existing Jira data. for which we need all the existing Jira fields ( both system \& Custom fields ) in an API.

Could you please help with the API.

Thanks

Madhu


Answers:
author: aorlov
body: Hi [@Madhu Reddy](/t5/user/viewprofilepage/user-id/2186016) . Do you use JIRA Cloud or JIRA Server? The link is for JIRA Cloud <https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-fields/#api-group-issue-fields>

For Jira Server

<https://docs.atlassian.com/software/jira/docs/api/REST/8.22.6/#customFieldOption-getCustomFieldOption>


Tags: api

confluence-server

custom-field

server
Find history of moved page
Asked by richardofrugeley:

I wanted to view the change history for a page that's in development so I can populate a personal work progress log. The page consists of a tabulated list of recommendations. I'd like to be able to view each version to evaluate how many recommendations had been made.

The page history only goes back a few days to the time when I renamed and moved it under a different parent. Is it possible to recover the page history before that event?


Answers:
author: Nicolai Sibler
body: Hi [@richardofrugeley](/t5/user/viewprofilepage/user-id/629007)

as moved pages keep their full page history even when moved across spaces, the cause why you can't access the earlier page history should be something like

* someone deleted the old versions manually
* there's a script that periodically deletes old versions
* you didn't move the original page, but renamed a copy of it

If it was the latter, you may find the original page to view the page history.

Hope that helps!

Nicolai

comments: author: richardofrugeley
body: Thanks for your reply [@Nicolai Sibler](/t5/user/viewprofilepage/user-id/2649119)

In future I would consider copying and maintaining the original until the new page is complete.


author: AAMIR ANSARI
body: Hello,

Unfortunately, the page move history is not recorded. I have found the below feature request that is marked "Not being considered"

* <https://jira.atlassian.com/browse/CONFSERVER-27103>

Thanks,

Aamir


Tags: confluence-server

page-history

server
Alphabetical sorting of pages
Asked by Olivier Louazel:

Hi,

I have a problem with alphabetical sorting of pages.  
I go to the space settings, then to the Arrange submenu.  
I access the parent page that interests me and I click on the icon to sort the child pages alphabetically. The sorting is done well, but when I go back to my space, nothing has changed... it's as if the modification has not been saved...

Can you help me ?  
Thanks  
Olivier


Answers:
author: Olivier Louazel
body: The problem is solved. I created new child pages, and I redid the manipulation, and everything is ok.


Tags: cloud

confluence-cloud
How to create confluence token for service account
Asked by priym:

Our team would like to automate creation of release documentation on our confluence . for that we would like to have access to Confluence API to create and manage pages in our space to our service account. Is that possible?


Answers:
author: Craig Nodwell
body: Hi [@priym](/t5/user/viewprofilepage/user-id/4948470) have a look at this [post](https://community.atlassian.com/t5/Jira-questions/How-to-Automate-the-Sprint-Report-and-Release-Notes-in/qaq-p/1776961).


Tags: cloud

confluence-cloud
Restrict People from Publishing new Pages
Asked by Madhu Reddy:

Hi Team,

Here's the problem statement:

I would like to restrict the publishing of new pages. However everyone will have the rights to create new pages, read/edit existing pages. We want our pages only to be Published after the approval from the set of Reviewers.

FYI, right now we are on free plan. Planning to move to Premium plan in the coming days.

Does this feature exist?


Answers:
author: James Conway
body: Hi [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) thanks for the connection!

Hello [@Madhu Reddy](/t5/user/viewprofilepage/user-id/2186016) I believe that you are already in touch with our Customer Success team. You can follow up there if you need.

Kind regards

James


author: Madhu Reddy
body: Hi [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) We are open to other solutions which support our requirement.


author: Laura Campbell _Seibert Media_
body: Hi [@Madhu Reddy](/t5/user/viewprofilepage/user-id/2186016) ,

I see you tagged your question Comala Document Control, which should be able to help with your use case. If you haven't been able to set it up, I recommend reaching out to the vendor.


Tags: cloud

comala-document-management

confluence-cloud

restriction
image preview not available
Asked by Devdarshan Pandey:

The images on ALL my documents have suddenly begun to show a BOX and "Preview NOT available"

this was a manually documented, copy pasted the images etc.

no migration or anything.

they were fine a few days back.

What happened?

Is there something that got switched off ?

How do I enable?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Devdarshan Pandey](/t5/user/viewprofilepage/user-id/4991352) ,

welcome to the Atlassian community!

Are u sure that images (linked through your macros) are still existing as attachment in your page?

Fabio


Tags: cloud

confluence-cloud
Removing Gallery text for uploaded picture
Asked by hallbergoskar1:

When using the Gallery macro an automatic text pops up: "Uploaded \<name_of_image.png\> underneath every picture. I cannot seem to find a way to remove this. Does anyone know what to do?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@hallbergoskar1](/t5/user/viewprofilepage/user-id/4991362) ,

welcome to the Atlassian community!

On the popup screen the image name will appear but, in my opinion, it depends by the browser settings. Please could you specify the browser used?

Fabio

comments: author: hallbergoskar1
body: Hi there!

I use Google Chrome, and I will provide you a screenshot of what I mean! This text is still shown under the picture when uploaded!![Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/207211iC8CC0CF8B67DB1EC/image-size/large?v=v2&px=999 "Confluence.png")


author: Fabio Racobaldo _Herzum_
body: Hi [@hallbergoskar1](/t5/user/viewprofilepage/user-id/4991362) ,

this appears just on macro preview and not in the page itself when you are in viewing


author: hallbergoskar1
body: Unfortunately it does. This is how it looks on a published page.![Confluence2.png](https://community.atlassian.com/t5/image/serverpage/image-id/207215i470D8AB1FB736112/image-size/large?v=v2&px=999 "Confluence2.png")


author: Fabio Racobaldo _Herzum_
body: if you put nothing to number of columns


author: hallbergoskar1
body: Unfortunately that doesn't change it either...


Tags: cloud

confluence-cloud

gallery

macro
Advanced field list when creating an issue on confluence
Asked by Assaf Eitan:

Hi all,

I've been using the 'create issue' option on confluence to jira,

The fields that are shown to me are very limited (summary, description.. )

1. Is there a way to add more fields?
2. Or maybe just to change the description field to be **rich** **text** description field? so that I can add tables to the description box?

Thanks In advanced,

Assaf


Answers:
author: Alessandro Lombardo
body: I think that is not possible


Tags: cloud

confluence-cloud

field

issue-create

jira
How to Find Which user is using Confluence License
Asked by Ankit Jain:

Hi,

We are using Atlassian Confluence 6.9.0 and I want a List of users which are holding license

Upon search found these articles

[https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html#:\~:text=Confluence's%20license%20count%20is%20based,global%20permissions%20to%20use%20Confluence](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html#:~:text=Confluence's%20license%20count%20is%20based,global%20permissions%20to%20use%20Confluence)

<https://confluence.atlassian.com/confkb/how-to-log-a-list-of-licensed-users-978203468.html>

While we are trying to check for logs file in methods posted, I tried macro one also but don't know how to use macro

![conf.PNG](/t5/image/serverpage/image-id/207193i3CFB995A71EA7D27/image-dimensions/265x111?v=v2 "conf.PNG")

Is their any other way I can generate a list of users for this Confluence??


Answers:
author: Srinatha T
body: Hi [@Ankit Jain](/t5/user/viewprofilepage/user-id/4875212) ,

Welcome to Atlassian community.

The steps mentioned in the below article works actually. Did you try this and after refresh you do not see any entry ?

* [How-to-log-a-list-of-licensed-users](https://confluence.atlassian.com/confkb/how-to-log-a-list-of-licensed-users-978203468.html)

Thanks,

Srinath T


author: Srinatha T
body: [@Ankit Jain](/t5/user/viewprofilepage/user-id/4875212)

We also have a feature request below to add this as a feature in the UI:

* [CONFSERVER-54271](https://jira.atlassian.com/browse/CONFSERVER-54271) *Have a function to export a list of users counting towards Confluence license*

I would recommend voting on the feature and watching it so you can receive updates in the future if anything changes.

Have a good day!

Thanks,

Srinath T


Tags: confluence-server

server
Links changes after updating to custom domain
Asked by ???? ???????:

Hi folks!  
We have a bunch of links in our product Confluence-Jira connection placed in comments, documents, etc. Now we are going to change our space domain name and there is the question: what about all this links? If a person clicks on an old link, will he be redirected to new one?  

I searched the help docs, but I couldn't find the answer.  

Thanks!


Answers:
author: Connor
body: Here's the documentation you were looking for: <https://support.atlassian.com/organization-administration/docs/update-a-product-url>.
> When you update a site's URL, we store the previous URL in your site's history and redirect all links to the new URL. This means that when your users visit old URLs (for example, links to Jira issues and Confluence pages), we redirect them to the new URL.

You should also read this, <https://support.atlassian.com/organization-administration/docs/does-updating-a-products-url-impact-its-installed-apps>, to make sure any installed marketplace apps will still work correctly after the URL change.


Tags: cloud

confluence-cloud
Copying data from one page to a dashboard?
Asked by Jehu Pineda:

I want to move specific data from single project pages to a main dashboard, how do I do that? Here is an example: I have project A with Health in "Green" and project B with health "Yellow" both are on individual page. I have a Third page which is the Program Dashboard. I want to move the health from project A and B to the program Dashboard so every time there is update in health is reflected at the program page.

Thanks,

Jehu


Answers:
author: Max Foerster - K15t
body: Hey [@Jehu Pineda](/t5/user/viewprofilepage/user-id/4978752),

A possible way is to try it with page properties, but I would like to suggest looking at our app [Orderly Databases for Confluence](https://marketplace.atlassian.com/apps/1227131/orderly-databases-for-confluence). Looking at your product plan, the good news is that It's also free for smaller teams of up to 10 users. ?

Page properties are rather limited and cumbersome when it comes to consistently structuring and maintaining data (try adding a new field). Especially as they are tied to pages and can only be edited there. The report is also read-only and offers little flexibility for filtering and displaying data. That's why we developed Orderly.

Feel free to check it out and let me know if you have any other questions about implementing your use case! ?

Best, Max


author: Brant Schroeder
body: [@Jehu Pineda](/t5/user/viewprofilepage/user-id/4978752) You can use page properties on each of the pages to contain the status. Then on the program dashboard use the page property report to display the information. <https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/>


Tags: cloud

confluence-cloud