Copying a page stalling
Asked by DaniellaVeda:

Prior to this week copying confluence pages was straightforward.

This week, when copying a confluence page, i'm getting this page which stalls:

![Screenshot 2023-11-10 at 09.26.24.png](https://community.atlassian.com/t5/image/serverpage/image-id/291148iB9739994AB7707D2/image-size/large?v=v2&px=999 "Screenshot 2023-11-10 at 09.26.24.png")Upon refreshing the page and trying again, I get:

![Screenshot 2023-11-10 at 09.28.28.png](https://community.atlassian.com/t5/image/serverpage/image-id/291147iA117DBE45826BC72/image-size/large?v=v2&px=999 "Screenshot 2023-11-10 at 09.28.28.png")

After waiting several minutes, the copied page appears. Prior to this week, copying was instant.

Any advice?


Answers:
author: Valerie Knapp
body: Hi [@DaniellaVeda](/t5/user/viewprofilepage/user-id/5361605) , welcome to the Atlassian Community and thanks for your question.

I can't speak to your specific experience but if you notice problems like these, I would recommend to check this [Confluence Status (atlassian.com)](https://confluence.status.atlassian.com/) to see if there is anything which has been reported about the performance of Confluence in the Cloud, which it seems there was yesterday.

If you continue to notice problems, you can open up a ticket with Atlassian here, [Atlassian Support](https://support.atlassian.com/).

Cheers

comments: author: DaniellaVeda
body: Thank you for your support - will log a support ticket


author: Sebastian Spitzer
body: Hi [@DaniellaVeda](/t5/user/viewprofilepage/user-id/5361605) \& [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946) ,

i've the same problem. Copying a page results in a long runner and no result 'copy of'.

The problem can be reproduced by several colleagues.

It seems to be a general problem.

I will also open a support ticket since I don't know yours.

![01 Kopieren einer Seite f?hrt zu Langl?ufer ohne Ergebnis 'Kopie'.png](https://community.atlassian.com/t5/image/serverpage/image-id/298682i88F3D56BA39B4916/image-size/large?v=v2&px=999 "01 Kopieren einer Seite f?hrt zu Langl?ufer ohne Ergebnis 'Kopie'.png")

![02 Kopieren einer Seite f?hrt zu Langl?ufer ohne Ergebnis 'Kopie'.png](https://community.atlassian.com/t5/image/serverpage/image-id/298683i8EDE20FC0DF777A7/image-size/large?v=v2&px=999 "02 Kopieren einer Seite f?hrt zu Langl?ufer ohne Ergebnis 'Kopie'.png")

Greetings,

Sebastian Spitzer


author: Sebastian Spitzer (Site-Admin)
body: We opened ticket [JST-950498](https://support.atlassian.com/requests/JST-950498/) [Copying a page results in a long runner and fails - does not produce a 'copy of' (atlassian.com)](https://support.atlassian.com/requests/JST-950498/).


author: Sebastian Spitzer
body: Hello everyone,

I already received a response to my ticket from Atlassian Support that the problem was a known one, my ticket had been escalated and it had now been solved after about 2 hours.

++Note++ : This is said to be a regional problem, so it makes sense to **++open a ticket directly++** with Atlassian Support in this case!

Greetings,  
Sebastian

Ticket summary is:   
**Copying a page results in a long runner and fails - does not produce a 'copy of'**


Tags: cloud

confluence-cloud