youngmon/atlassian-qna huggingface dataset:
Missing Attachments Script only restored image files
Asked by Jens Iwanenko:

Hi.

So a user ran into a missing attachment yesterday. After some ado and babysitting the IT department, I was able to confirm that the files are still on disk following this KB entry:

<https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html>

I had my supervisor run the script last night and he was able to restore a couple dozen attachments. I can also confirm that on one page where an attachment was missing it is back. But the script seems to only have restored image files. My user tried to retrieve an Excel sheet and while testing adjacent pages, I can also confirm that a couple of Word docs are still missing.

Any suggestions on how to retrieve other attachments? Are attachments other than images linked differently in the database?

-- Jens


Answers:
author: AnnWorley
body: Hi Jens,

Images and other files are linked the same way in the database; the Python script on H[ow to resolve missing attachments in Confluence](https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html) works on both images and other attachments.

Please identify an attachment still missing since the script was run, and make sure it was on the disk to start with, also make sure it made it into the tab separated file that the SQL queries generated. That will help us isolate the issue.

Thanks,

Ann

comments: author: Jens Iwanenko
body: Hi Ann,

the file that's still missing was the one I used to identify if a restore was possible. I didn't look \*into\* the folder if there's a file in it, but the folder with the respective ID was definitely there. I'll ask IT if they can look it up again and see if it's still there after the script was run.

I don't have database access on our Confluence instances, but I will try and have the list sent to me so I can double check.


author: Jens Iwanenko
body: I just found the [Pages can not be copied or images not loaded on a page](https://confluence.atlassian.com/confkb/pages-can-not-be-copied-or-images-not-loaded-on-a-page-738722951.html) article in the Support Tools after reproducing the error. I know that large portions of our structure have recently been moved. From my understanding the solution to this problem is not covered by the python script, but I'm not a python pro.

Is my assumption correct? And if so: is there another script that can restore files that have been moved out of the way? We seem to have quite a couple of pages that are affected, another user just reported another case today.

-- Jens


author: Jens Iwanenko
body: I think the support article fixed our problem. I ran a power shell search on the attachments directory for "\*moved_out_of_the_way" to get an idea of the scope and only got 8 results. There weren't many subpages to these 8 results so I was able to fix it by hand real quick.

Have a nice weekend everybody! (hope you're not reading this on a monday) :)


Tags: attachment

confluence-server

server
Why do I Keep receiving massive amount of updates from the wiki in the email which I'm not subscribe
Asked by Yin Zhang:

Pretty annoyed about that and I have check most of updates, they come from the page or space I'm not subscribed to, any idea? Has anyone encountered the same issue before?


Answers:
author: AnnWorley
body: You can turn off most notifications in your user profile: [Email Notifications](https://confluence.atlassian.com/doc/email-notifications-145162.html)

You will still get notifications for pages or spaces you watch, and for user mentions ("@"mentions) but you can cut out a lot of the unwanted emails.
Tables And Charts
Asked by deepika akshara:

Say supposing if there is some data uploaded in the page and a chart is created from the data uploaded, will the chart get refreshed if we change the data in the table.


Answers:
author: deepika akshara
body: Just like share point, if we upload the new set of data, automatically the chart should get refreshed, that which is tagged to the data.


author: Andrey Khaneev _StiltSoft_
body: Hello [@deepika akshara](/t5/user/viewprofilepage/user-id/1224392),

Yes, the chart will get updated.
New editing!? What did they do to the Paint Bucket for tables?
Asked by Joao Correia:

Did Atlassian just remove the paint bucket for tables in the new editing?

Painting rows is a must, if you didn't remove where is it?


Answers:
author: Max Foerster - K15t
body: Do you use any apps enhancing tables? Never saw that floating bar and markers on table borders before.


author: Joao Correia
body: If you are editing a Meeting Note you will see a table. If its a Meeting Note you dont get to use bucket to fill in color.

On normal pages it's there, on meeting notes its not.

![2018-06-26_22-15-37.png](https://community.atlassian.com/t5/image/serverpage/image-id/25535i90CEF8AA960BBB67/image-size/large?v=v2&px=999 "2018-06-26_22-15-37.png")


author: Max Foerster - K15t
body: Hi Joao,

you mean the possibility to fill cells with one of five colors? It's still there for me next to the heading column as it always has been :)


Tags: cloud

confluence-cloud
Enabling Questions for Confluence by top level page in space
Asked by Yen Pham:

Ordinarily you can use Questions for an entire space; is there a way to use it for just a specific page?

We have a set of pages/sub pages within a space for our team's products, so we want a user to be able to ask questions specific to those products vs. bloating the overall space which includes many other products


Answers:
author: AnnWorley
body: As you mentioned, questions can be set up inside a space or across all spaces. [Integrate questions with your spaces](https://confluence.atlassian.com/questions/integrate-questions-with-your-spaces-407724495.html)  
There is not a way to confine questions to a subset of pages within a space. [Topics](https://confluence.atlassian.com/questions/topics-407724479.html) may be helpful to help associate the questions with the specific products.


Tags: confluence-app

confluence-server

server
Confluence page template update
Asked by Emily Shaw:

Hi there,

I understand you can create Templates in Confluence which you can use to create pages with that layout however is there a way to edit the Master Template and have those updates automatically pull through to all existing pages with that template applied?

Or is this possible with another plug in?

Cheers!


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@Emily Shaw](/t5/user/viewprofilepage/user-id/1516089) , [@Paul Crookes](/t5/user/viewprofilepage/user-id/2495471) , [@Pritesh Gohil](/t5/user/viewprofilepage/user-id/3909520) and [@Stijn Beeckmans](/t5/user/viewprofilepage/user-id/4173488) actually ServiceRocket's [Scaffolding Forms \& Templates](https://marketplace.atlassian.com/apps/190/scaffolding-forms-templates?hosting=cloud&tab=overview) provides this capability:
>
> ### Live templates simplify updates {#toc-hId-1199852568}
>
> With Live Templates, pages dynamically inherit the template's structure and layout in Confluence. Thousands of pages can be updated with just one click, making maintenance and updates faster and more accurate.

The app is available in Server, Data Center and Cloud. Hope this helps!


author: Max Foerster - K15t
body: Hi Emily,

so about what specific template are you talking here? If for example a space administrator uses available blueprints and edits them, he can always revert back to the default state ( =global blueprint in the system administration, where you can edit it) and if you create a global page template a space admin can only use the template as you defined it globally and changes will always be reflected on newly created pages. Of course not on pages that already have been created! :) Best, Max

comments: author: Emily Shaw
body: Hi Max,

Not really talking about a specific template as of yet.

Essentially I want to be able to create a page with a layout then use that to populate many pages with that same layout. The issue with this is if further down the track we decided to add a new section to these pages I don't want to have to go through all the pages already created and add this section in manually. Does that make sense?

Cheers,

Emily


author: Max Foerster - K15t
body: Hi Emily,

as said for content already existing in Confluence changes to a used template will not be reflected :/


author: Emily Shaw
body: Yeah that is what I've read so far. Was hoping there might be some magical work around out there.

Thanks for your time though Max!!


author: Paul Crookes
body: We are looking for the same solution. did you ever find a solution [@Emily Shaw](/t5/user/viewprofilepage/user-id/1516089)


author: Pritesh Gohil
body: I'm still looking for that solution. Do we have it yet?


author: Stijn Beeckmans
body: +1

Would be an amazing feature to be able to update the template of existing pages... Is there a feature request created for this idea?


Tags: template

update
Can not access Admin activity
Asked by Chris Sammut:

i was granted Admin rights to our Atlassian Cloud account but when I try to access "<https://abc.atlassian.net/admin/?react=false>" I get the following message:

"You do not have permission to access this page.  
Please contact your Site Administrator(s) to request access."


Answers:
author: AnnWorley
body: Hi Chris,

I verified you are a site admin but the Cloud site associated with your email address in our system has been deactivated.

Your Cloud site has expired due to inactivity or payment issues. If you need to update payment details you can do so online at [my.atlassian.com](https://www.atlassian.com/purchase/renew), or raise a support ticket at <https://support.atlassian.com/contact>.

Otherwise, if you are working with a different instance that is not expired and are having trouble with your admin access, please open a ticket at <https://support.atlassian.com/contact>, including the Cloud access URL for the instance you cannot access as expected.

Thanks,

Ann

comments: author: Chris Sammut
body: Thank you for your email.  
Are you making reference to casumo1.atlassian.net ? As this was a trial version.  
I make reference to casumo.atlassian.net which we currently pay for. Has this expired ?


author: Chris Sammut
body: Hi again! Just following up on this. Thanks again


author: Chris Sammut
body: hi, I [@AnnWorley](/t5/user/viewprofilepage/user-id/502040) still have not received a response.


author: AnnWorley
body: Hi Chris,

I did not find a support request for you at <https://support.atlassian.com/contact>, so I opened one on your behalf. You should see an email from the support portal soon.

Thanks,

Ann
Include page title in a page?
Asked by Robert Duffer:

Anyone know a simple way to insert a page title in a page? I have a summary page that includes page content from several pages (not child pages). Wishing for a simple method to also display each page title, with their content, on the summary page.


Answers:
author: AnnWorley
body: Hi Robert,

The page properties report macro displays content from pages with the page properties macro on them, including the title. Please have a look and see if this combo suits your case:

* [Page Properties Macro](https://confluence.atlassian.com/doc/page-properties-macro-184550024.html)
* [Page Properties Report Macro](https://confluence.atlassian.com/doc/page-properties-report-macro-186089616.html)

Thanks,

Ann  


Tags: confluence-server

server
Any gotchas upgrading Confluence from 6.7.1 to 6.9.1?
Asked by Christopher Martin:

Greetings-

As you might imagine, I'm hoping to avoid any pitfalls since I'm fairly downlevel. I'm also still on the built-in database since we only have 25 users.

Other than following the documented upgrade info, does anyone have other suggestions/lessons learned?

Thanks.


Answers:
author: Gavin McDonald
body: Hi, I recently upgraded a large instance from 5.8.17 to 6.9.0 and other than making sure all plugins were upto date and adding extra configs to support symphony, it went well.

A few plugins we use were marked as 'incompatible, request update' and we did, all but one plugin are now upto date (Compatability Macros is still waiting).

ensure you have backups so you can roll back if required.


Tags: confluence-server

server
The delete button is missing from the 3 dots list
Asked by xxivcarat nonem:

I want to delete a page but there is no option anywhere to delete it. How ridiculous is that? You shouldn't have to hunt for it!


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: Check your project permissions: <https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html>

comments: author: xxivcarat nonem
body: I can't see the permissions for this project. The page itself is unrestricted. If delete is not allowed then it should be greyed out not hidden from users. This is the problem with tools like these, they are so unwieldly.

I just spent 2 hours just trying to delete a page.


author: Andy Heinzer
body: Hi everyone,

This post was originally submitted within the Jira Software category. However it seems clear to me now that this is incorrect. So I have moved this into the Confluence section, as this the correct product in question here.

Please see our guide in [Delete, restore, or purge a page (Cloud)](https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/) or [Delete or Restore a Page (Server or Data Center)](https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html). The answer is essentially the same on both platforms of
> Go to the page and choose ![](https://confluence.atlassian.com/doc/files/704577869/704577870/2/1517274795952/ellipsis.png) \> **Delete** .

However if you don't see this as an option on that page, then your account does not have the permissions needed to be able to do so.
> Both [space permissions](https://confluence.atlassian.com/doc/space-permissions-overview-139521.html) and [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html) can prevent you from deleting.

\^ That is the sever/data center reference pages.

While you can also find more on this in Cloud in [Cloud: What are space permissions?](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/) and [Cloud: Add or remove page restrictions](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/).

I hope this helps.

Andy


author: Devansh Popat
body: It is very annoying. Almost spent an hour figuring out how to delete a page or a file within the page. Shouldn't this be just straightforward?

PS - Still don't know how to delete the page or a file within the page

![CONFLUENCE.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/102345i1B4A4E09ACBDA99B/image-size/large?v=v2&px=999 "CONFLUENCE.PNG")

That's all the three options I can see.
Confluence Jira macro - use metadata for the Jira query
Asked by Mike Rathwell:

I had asked this question some years ago and thought I would refresh it just in case someone came up with a cool solution/plugin.

I had one (a date bound situation) and now another where I'd like a query to display Jira issues in Confluence are based on values found as meta-data (or something else) on the calling Confluence page. Has anyone found a way to do this?


Answers:
author: Daniel Eads
body: Hi Mike,

Some other community members have achieved this with user macros. [Take a look at the solution and discussion here](https://community.atlassian.com/t5/Confluence-questions/Using-template-variables-as-input-parameters-to-jira-gadget/qaq-p/189292#M31801)!

Cheers,  
Daniel


Tags: atl-adm

confluence-server
Can I have guest users without using a license in confluence
Asked by Devon:

We have an internally hosted confluence site. The Site has two spaces.. One for IT knowledge base which we use alot. The Second is for a public access for internal employeees only. For the second space, we dont want to have to pay for licenses because the users are just viewing it. I understand there are ways to make the space public but we still want to authenticate our users internally just not use a license because they are just "viewing" the content...

is this possible?

Thanks


Answers:
author: Alexey Matveev
body: Hello,

If you do not want to use licenses, then you should give anonymous access to the space. Otherwise you would use a license even just for reading permissions.

comments: author: Devon
body: Thanks for the quick response. We'll test this out


author: jndeverteuil
body: Hello,

Yes, you can allow **Anonymous** users to access a Space and even give him the permissions necessary to edit pages. However, you won't be able to differentiate who made the changes. You can also allow Anonymous to **view** pages without giving them the **edit** permission.

[Setting Up Public Access](https://confluence.atlassian.com/doc/setting-up-public-access-156.html) {#toc-hId-1818475186}
------------------------------------------------------------------------------------------------------------------------

comments: author: Devon
body: Thanks for the quick response!
Can I somehow include Excerpt include macro content in HTML exports?
Asked by Adel Juhasz:

I have a Confluence space with a lot of pages, some of which include content from others via the *Excerpt include* macro. I noticed that the content of these *excerpt-include* blocks are missing from the HTML exports.

An example of what the HTML files contain instead of the included text:

```
<p>
<ac:structured-macro ac:name="excerpt-include" ac:schema-version="1" ac:macro-id="600a7ec5-244a-4626-8731-879da9e7b321">
<ac:parameter ac:name="">
<ac:link>
<ri:page ri:content-title="Detailed automation guide" />
</ac:link>
</ac:parameter>
<ac:parameter ac:name="nopanel">true</ac:parameter>
</ac:structured-macro>
</p>
```

Is there a way to export the included text as well to HML?

I use Confluence version 6.2.3

Thank you for your suggestions in advance.


Answers:
author: Adel Juhasz
body: I figured out that this is not a problem with HTML export in Confluence but with the script we are using to do batch export.


Tags: confluence-server

server
Notification Icon missing after upgrading to version 6.6.6
Asked by Baby Giant Hollyberg GmbH:

Dear Atlassian Support,

after upgrading to Confluence 6.6.6 (from 6.0.2) the notification icon next to the user icon is missing. I can open the notification area and everything works fine. When getting a new notification the counter grows. But the icon is missing.

![Notification Icon Missing.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/25341i8E54708614A604E6/image-size/large?v=v2&px=999 "Notification Icon Missing.jpg")


Answers:
author: Muhammed Sharifi
body: Hi,

I think that would help you

<https://jira.atlassian.com/browse/CONFSERVER-55968>

comments: author: AnnWorley
body: Great find, Muhammed! I hope [@Baby Giant Hollyberg GmbH](/t5/user/viewprofilepage/user-id/725416) can make use of the workarounds on the bug report you linked.


author: Baby Giant Hollyberg GmbH
body: Thank you very much for your help [@Muhammed Sharifi](/t5/user/viewprofilepage/user-id/1555906)!

I will have a look at the workaround.


author: Muhammed Sharifi
body: thank you.


Tags: confluence-server

server
Space Membership
Asked by aprilengland:

My company is using Confluence as our intranet with the help of the Brikit theme and Linchpin profiles. We have spaces corresponding with the physical location and/or department of our users. We also have nationwide spaces that we are calling Communities which are meant to be national and optional for folks to have access to. We would like a way to show membership to these communities. They are open for everyone to view and I've looked at making it so that the user can request access to edit and add them to a group and have the members of that group listed in the community, but what we were really hoping for was a way to show that the user is a member of that community in their profile.

The one glaring issue I see is that all users have access to at least a dozen spaces so we don't want to list the spaces that everybody has access to, just the communities that they have requested membership to. Has anyone seen something like this or know of a similar request?

Thanks,

April


Answers:
author: AnnWorley
body: Hi April,

You mentioned you are using [Linchpin User Profiles](https://marketplace.atlassian.com/apps/1211696/linchpin-user-profiles?hosting=server&tab=overview). It is not an Atlassian product so I am not an expert, but the research I did seemed to indicate that you can set up custom fields in the user profiles. Could these be used to show the community memberships as required? Please check out [LUP - Profile field types and special fields 2.8](https://info.seibert-media.net/display/DOC/LUP+-+Profile+field+types+and+special+fields+2.8) and let us know if that fits your use case.

Thanks,

Ann

comments: author: aprilengland
body: Hi Ann,

Thanks for the response, I have opened a dialog with Seibert-Media to see if this is something that could be done. I was really hoping there might be an add-on or user macro that I just haven't been able to find that can be configured within spaces to list all spaces being watched by a user where the label = community.

What would be really cool is if all of our users could view the space but only "Members" of the space could add pages or edit and it would be awesome to have a membership sign up option then have that membership listed in the profile as well.  

So for example, if we had a community called the Lollipop Guild everybody would be able to view the content, but to add content you'd need to request membership (which could have a workflow attached) and then once you have it you get a badge on your profile labeling you a member of the "Lollipop Guild" and you'd have special access to that space. I haven't seen anything like that yet though. :(

Thanks again,

April


Tags: confluence-server

server
When trying to "Edit" an attached file, the "Edit With" function sits and spins and doesn't load
Asked by Erin Kelley Bober:

I have tried in Explorer/Edge and Firefox to bring up an attached file and edit it. When I select "Edit file" option on the image of the attachment, that brings up the file, but the "Edit With" button does not load any options and just provides a spinning/loading circle. I have tried with Word and Excel documents that have been attached in projects I have access to. The one below is a file I myself loaded initially.

![Capture of Edit With spinning.PNG](/t5/image/serverpage/image-id/25333iAD5BA105B1FFA2BD/image-size/large?v=v2&px=999 "Capture of Edit With spinning.PNG")


Answers:
author: Joseph Galli
body: I'm having the same problem.


Tags: cloud

confluence-cloud