youngmon/atlassian-qna huggingface dataset:
Recently imported and working spaces are now non-existent?
Asked by stephen walcott:

Recently imported eight spaces.

Now after messing with and eventually fixing login permissions, all but one of the spaces is not visible from the home page.

If I go to Administration-\>Wiki-\>Space Permissions, I see all of the spaces. However, if I click Manage Permissions it tells me the page is not found.

Any help would be appreciated.

Thanks,

-Stephen


Answers:
author: Abdoulaye Kindy Diallo
body: In case we are hosting this instance, I would suggest to raise a support ticket through [SAC](https://support.atlassian.com) for us to have a closer look into it.


Tags: cloud
Technical documentation for different component releases
Asked by Wipf_Markus:

We want to document only the new features or changes for a technical component. Together with the previous, but still available, documentation we would like to bundle all pages together under a common release number.

On many pages of the Confluence documentation I recognize the sentence 'Documentation for ****Confluence 4.1.x**** . Documentation for earlier versions of Confluence is [available too](http://confluence.atlassian.com/display/ALLDOC/Confluence+Documentation+Directory "Confluence Documentation Directory").'. I'm wondering how to build up my technical documentation to achieve a good structure of our documentation.

Does anybody know how to do this?

Many thanks in advance


Answers:
author: Thomas Schlegel
body: Hi,

have a look here: <http://confluence.atlassian.com/display/DOC/Developing+Technical+Documentation+on+Confluence+Wiki>

Best regards

Thomas
Using {note}, {error}, {tip}, and {warning}, {info} macros within a section causes formatting problems with headers?
Asked by Jay Barra:

Has this been reported? I have a page where I am using {note} in a section with a H1. header at the top of the section. The following section I also started with an H1. header and it will not be underlined. There are other subsequent issues that pop up down the page.

Has anyone experienced this before or know of a work-around?


Answers:
author: Thomas Schlegel
body: Hi Jay,

insert a column within the section and everything should be fine again:

{section}

{column}

h1. your text

{column}

{section}

Best regards

Thomas

comments: author: Jay Barra
body: Yup, that got it. Hope that gets fixed soon, bit awkward otherwise. Thanks


Tags: format

macro
How can i create a "FAQ" in Confluence, is there a plugin i can use ?
Asked by kamal2222ahmed:

I want to create a "How to" page similar to "FAQ" much like <http://confluence.atlassian.com/display/CONF210/How-To+Guides>

Is there a plugin for confluence, or a guide how i can create this ?


Answers:
author: jsteiner
body: Another option to consider would be the "Expand" feature, which works quite nice for this use case.  

<br />

![Screen Shot 2020-06-04 at 12.46.02 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/97793i06E0525197F0A3F7/image-size/large?v=v2&px=999 "Screen Shot 2020-06-04 at 12.46.02 PM.png")

comments: author: Ygor Dur?es
body: I created ours using this Expand feature, it's probably the closest someone can get to a proper FAQ page


author: Nic Brough -Adaptavist-
body: mmm, that page is a simple document with a few standard wiki links in it. It's not generated, someone has written the page. So to get a FAQ like that, you'd just need to write a page with the info you need to link to on it.


author: Matt
body: This is an old one, but you might find it useful: [Creating a FAQ](http://blogs.atlassian.com/2009/04/creating_a_faq/)


Tags: faq
How to Add Meta Tags
Asked by MPal Pal:

Need help with a very basic question.

I want to add Meta description and Meta Title tags to some pages in my confluence space. How can I do this please?

Thanks


Answers:
author: Joe Clark
body: Here's some plugins which may be helpful (commercial plugins);

[TechTime EasySEO Plugin](https://plugins.atlassian.com/plugins/org.techtime.confluence.plugins.seo)

[Adaptavist Theme Builder plugin](https://www.adaptavist.com/display/Builder/Search+Engine+Optimisation+(SEO)) (has some SEO options)

There's another question on Answers about this which might also be useful to you: [https://answers.atlassian.com/questions/29254/confluence-and-seo](/questions/29254/confluence-and-seo)

comments: author: MPal Pal
body: Thank you so much Joseph. You have been a great help.

I actually tried the EasySEO plugin which is great but it only works for default themes. I am using the documentation theme for my content. For other themes it says "embed in your own theme decorators" but I am not sure how to edit the theme decorators of the documentation theme. :(


author: MPal Pal
body: Just updating this thread if anyone looked for information later:

1) Confluence, frustratingly doesnt allow changing the decorators of themes other than the default theme.I hope they fix this soon.

2) Therefore I have edited the Main.vmd file of the documentatin theme on the disk where the company documentation is hosted. The only downside is that the changes affect to all spaces but that is ok by me since I need SEO in all spaces.

Thank you Joseph for your valuabe inputs. I actually want to look more into the THeme Builder plugin but we are in a hurry to get the SEO thing going so I actually have to put that for later. Thx again; you have been a great help. :)


author: Adrien Ragot 2
body: Hi MPal,

I've had the same issue so I've shared my tool for that: [SEO Manager](https://marketplace.atlassian.com/plugins/com.playsql.seo-manager). Creates a sitemap and lets you change meta tags for pages.

Cheers,

Adrien


author: Joe Clark
body: Have you tried using the [Confluence Tabular Metadata Plugin](https://plugins.atlassian.com/plugins/confluence.extra.masterdetail)?

comments: author: MPal Pal
body: Thank you for your reply Joseph. Does this plugin help include the following HTML tags to my wiki pages?

\<META NAME="Title" CONTENT="Page Title Here"\>  
\<META NAME="description" CONTENT="page descr here"\>

I tried but not much luck.


author: Joe Clark
body: Oh, sorry, my bad - I was thinking about "metadata" in general, rather than specifically being able to add the HTML meta tag to pages.

I don't think the metadata plugin does that, sorry.


Tags: metadata
we have 7 users added, but only 4 appear on Wiki->Browse->People directory and can be added for team calendars events
Asked by Katharina Ferster:

we have 7 users added, but only 4 appear on Wiki-\>Browse-\>People directory and can be added for team calendars events


Answers:
author: mtaylor
body: Hi Sophia,

Ultimately this is the result of the following bug:

<https://jira.atlassian.com/browse/CONF-6404>

The current workaround is to visit the following url, adjusting the \<missing_user\> to each username that isn't already showing up:

https://your_ondemand_url/wiki/users/viewuserprofile.action?username=\<missing_user\>


author: Joe Clark
body: The people directory is only populated with users who have logged in at least once before.


author: David at David Simpson Apps
body: Have all 7 users logged in yet? If not, get the other 3 to log in and then have a look :)


Tags: cloud

confluence-cloud
How do I hide the People Directory with OnDemand?
Asked by Matt Jackson:

Hi,

I've got a hosted OnDemand instance and I want totally distinct external user groups for their own Confluence spaces and Jira projects.

Specifically, I do not want users in one community to have any knowledge of users in the other community. This means no lookups with @mentions etc.

How do I do this? It seems I can do this with a non-hosted version by [hiding the people directory](http://confluence.atlassian.com/display/DOC/Hiding+the+People+Directory).

Thanks in advance!

Matt


Answers:
author: Matt Jackson
body: Seems you can't totally ringfence people so they've got zero visibility of each other. So had to spin up another instance. Not ideal, but acceptable.

Matt


author: Andrew Frayling
body: Hi Matt,

I suggest contacting Atlassian Support by raising a ticket in the OnDemand project at <https://support.atlassian.com> to ask if the JVM flag can be set for your OnDemand instance.

I'm not 100% sure with the OnDemand infrastructure which components are shared across instances and which are instance specific so it may not be possible if JVM options are shared, but Support would be your best bet for getting an answer on this.

Hope that helps?

Andrew.


Tags: cloud

confluence-cloud
Importing one Confluence into another - what happens to the JIRA links?
Asked by Mick Davidson:

Hello,

It's me again...

We've recently acquired a new company who use both Confluence and JIRA. There are many links bewteen the two.

We want to import thier Confluence instance into ours, but we're not sure what will happens to all the links.

This is made slightly more complicated because the two wikis will not map exactly. Some imported spaces will remain, but others will disappear and their content will be moved into our existing spaces.

I'm assuming that this will break the links, but is that true? If so, is there anything we can do to stop this happening or rebuild them?

Has anyone done this before, and if so, what happened?

Cheers,


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: I haven't tried this before but if you create Application Links to point to the same JIRA instance, the links should remain fine. I would try importing one space and see if it works!

comments: author: Mick Davidson
body: Jobin,

Thanks, that's a good idea. I'll do that, but can't for a little while as we have to get some other issues resolved first.

While we have a little time, I'm hoping that someone who might have already been down this road can provide some insights.

Cheers,


Tags: import

jira

link

migration
Changing user directories
Asked by Christian Christian:

Hi!

I have a question regarding user directories. We are now using AD for authentification of users but have found some limitations, eg external user are not able to change their AD password. So we are now thinking about switching back to LDAP (Domino) for authetification.

Will this lead to additional users in Confluence? Does Confluence use a separate USER ID internally? Or does it use the IDs from the external directory?

Example: My User ID is UABC_123 in AD as well as LDAP. If I have now configured AD for authentification and will now change to LDAP will this lead to 2 users UABC_123 or only 1?

thanks,

Christian


Answers:
author: Colin Goudie
body: Confluence and JIRA etc.. only care about the actual string username. So as long as the new directory has the same username string then you should be ok
Anybody out there using Confluence to host a commercial knowledgebase?
Asked by Fraser Harper:

Hello Confluence users. I'm using Confluence On-Demand to build a knowledgebase which I intend to eventually charge access to by offering subscriptions. Subject and target audience is confidential so far (obviously), but I'm interested to talk to anyone out there that has done a similar thing, in any area of knowledge. Anyone able to share ideas on how best to create and run an independent business around proprietary knowledge contained in Confluence? Atlassian tells me there is nothing in their licensing scheme or EULA that stops a knowledge entrepreneur from charging access, by the way.


Answers:
author: LucasA
body: Hi,

Yes, there are some customers hosting commercial knowledge bases and even drivers and software repositories for download using Confluence. I cannot tell here who are these customers, but I can tell you that you may need some extra software (connecting with Confluence suing Confluence API) and a great set o customization, so OnDemand is not the best platform to build this kind of service, a standalone installation will provide you much more flexibility to reach your needs.

Lucas Lima


Tags: cloud

confluence-cloud
Users cannot use the Confluence system
Asked by GilK:

Hi,

I have added our company LDAP.

It adds the users correctly, but when users login to the system they are directed to a page saying: Not Permitted.

when I try to add the users to a group (i.e. confulence-users) manually, I get an error:

The following error(s) occurred:

Could not add user 'itziksh' as a member of group 'confluence-users'. Check your server logs for more information.

Please help, as none of my users can use Confluence.

Thanks,

Janiv.


Answers:
author: Andrew Frayling
body: Hi,

Which LDAP configuration are you using? If you're using Read or Read/Write then you need either need to add confluence-users to LDAP or if you've got a group or groups in LDAP already that you'd like to use you can tell Confluence to use those groups in GLobal Permission instead.

If you're using Read Only with Local Groups you can tell Confluence which local groups Confluence should add users to.

Have a look at <http://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory> for details.

If that doesn't work could you post the contents of the log file here so we can get some more details on the underlying error?

Thanks,

Andrew.

comments: author: GilK
body: Thanks,

As the AD include many users that are not supposed to use Confluence, I'd like to add the user manually.

When I try doing so, I get the error.

How do I edit group manually for users?


author: Andrew Frayling
body: Hi Janiv,

It sounds like you are using the Read Only LDAP configuration (again have a look at <http://confluence.atlassian.com/display/DOC/Connecting+to+an+LDAP+Directory> for details of what this means).

If you want to have users authenticate against AD, but control access to Confluence manually then you need to use one of the following:

* Read Only with Local Groups
* Internal Directory with LDAP Authentication (<http://confluence.atlassian.com/display/DOC/Connecting+to+an+Internal+Directory+with+LDAP+Authentication>)

For Read Only with Local Groups you would leave the Default Group Membership field blank so that no-one is added automatically to any groups that would give them access to Confluence. For Internal Directory with LDAP Authentication you leave Copy User on Login unchecked so that anyone who should have access to Confluence has to be manually entered into Confluence by a Confluence Administrator.

I hope that answers the question?

Andrew.


author: Andrew Frayling
body: Hi Janiv,

Did my explanations answer the question?

Andrew.
I never set a "sysadmin" password - how do I login
Asked by Kris Mode:

Never set a "sysadmin" password and can't login (currently logge in as the Admin user, but not sys-admin or conf-admin so I can't delete spaces)

I don't ever remember setting a "sysadmin" password and my other Confluence/Atlassian passwords don't work here.

Any ideas?


Answers:
author: LuizA
body: Hello Kay,

You can try to use the following procedure to identify your admin and to login again to Confluence:

<https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

Hope this helps.

Kind Regards,

LJ.


author: Joerg Bencke
body: Uhm .... in my confluence installations, there only is the "admin" user plus those I created. Do you maybe mean the tomcat-admin or the database admin ? Where is the installation coming from, is it a "standalone" one?

Josh


author: Joerg Bencke
body: Uhm .... in my confluence installations, there only is the "admin" user plus those I created. Do you maybe mean the tomcat-admin or the database admin ? Where is the installation coming from, is it a "standalone" one?

Josh


Tags: permission
On version 4.1.7 of confluence unable to add the trial Team Calendars Macro the insert button is disabled.
Asked by rsingh:

I try to add the team calendar macro to a page but the insert button is disabled. I am on version 4.1.7 of confluence. I am using the trial verison of team calendar. I do not have any other calendar plugin enabled or installed. How do I resovle this?


Answers:
author: Matthew Erickson
body: Hi Rsingh,

Have you created any calendars yet? You need to select an existing calendar in the 'Calendar' field before you will be able to insert the macro.

Cheers,  
Matt

comments: author: rsingh
body: Hi Matt,

Thanks for your reply. There is no options to select from in the Calendar field. Any suggestions?

Thanks

Reena


author: Matthew Erickson
body: Have you created any calendars yet? If you start to type the first few letters of the calendar name it should appear in the drop down.


author: rsingh
body: yes have tried to type something in the calendar name...nothing no drop down appears :-(. Tried in IE 9 as well as firefox 10. Suggestions?


author: rsingh
body: I finally got it. Thanks Reena
What are these files in the /temp dir?
Asked by Cassandra Targett:

There are many dozens (hundreds?) of files in the confluence/temp directory several of which are months old that are all called something like embedded6733342028415366778jar (embedded\<some string="" of="" digits=""\>jar). What are these files and can I delete them?


Answers:
author: Joe Clark
body: They are safe to delete - they're intermediate files created by Confluence when it installs plugins.

comments: author: g1patnaik
body: hi..is this normal for these plugin_\*.jar files to remain in temp directory? I see there are multiple jar files being left over in our dev servers.

Example:

```
# ls plugin_*.jar | sort
plugin_5593504269766178159_custom_feedback_plugin-1.0.12.jar
plugin_6380871464886366613_custom_feedback_plugin-1.0.12.jar
plugin_6488807009346368027_custom_feedback_plugin-1.0.12.jar
plugin_7930232697863073474_custom_feedback_plugin-1.0.13.jar
plugin_9103477254672793494_custom_feedback_plugin-1.0.12.jar
```

What can cause these files to remain without being cleanedup?
Exchange iCal produces a timezone error in team calendars
Asked by kevin schoon:

Hey --

My company recently purchased Confluence and are rolling it out as a company intranet site, we're also demoing Team-Calendars which we will be an important piece of the rollout. I have modified the setenv batch file with the java parameter -Duser.timezone=America/Chicago (We are central time) and have continued getting the following error when trying to sync an Exchange iCal calendar: Unable to load events of EventCalendar(81584619-6522-482a-bea9-469bc692f559): The datetime zone id is not recognised: Central Standard Time, EventCalendar is the name of our shared calendar. I've tested this by viewing the calendar directly and there are no issues with the timezone settings. I've done a good share of searching but haven't found much related to this in documentation or on support pages..

Any help would be appreciated,

Kevin


Answers:
author: GuilhermeA
body: Hello Kevin!

Unfortunately this is a limitation of the current Team Calendars Plugin.

We have created the bug reports here:

\* [CalDAV Support](https://studio.plugins.atlassian.com/browse/TEAMCAL-113)

\* [Support Microsoft Exchange Timezone format.](https://studio.plugins.atlassian.com/browse/TEAMCAL-581)

Keep track and vote for the popularity of this problem :)

Kind Regards,

Guilherme


Tags: team-calendars-for-confluence
If there is lots of notification mails to send, can Confluence send only 20 at a time and wait 15 seconds between two batches?
Asked by Midori:

this question is slightly related to the [Confluence Archiving Plugin](https://plugins.atlassian.com/123), but the same problem can occur with any type of Confluence email sending, so in that sense it is fairly generic.  

the problem: the Archiving Plugin sends emails when detecting outdated content, to all persons who may potentially update or delete it (authors and admins). in popular spaces, it can be a large group of users, which means a lot of emails to be sent out within a short time period.  

our users complain that their **servers are "flooded" with the amount of emails, and they sometimes loose important notification mails** .   

i understand that this is basically an infrastructrual problem, well outside the scope of Confluence, but looking for a workaround.  

question: is it possible to fine-tune "the batch size" and "sending frequency" of the Confluence mail queue? for example, **can I configure it like this: even if you have 73 mails to send, send only 20 at a time and wait 15 seconds between two batches?**


Answers:
author: Sherif Mansour
body: Is this problem spcifically to do with the Archiving Plugin? Or is the general email complaint about Confluence notifications? (I ask becuase this might be related: <https://jira.atlassian.com/browse/CONF-14485>)

comments: author: Midori
body: yes, this is specific to the Archiving Plugin. (a general solution would be handy for all types of notification mails, though.)


author: HuseinA
body: I don't think the number of mails per batch can be easily configured for now. It might require code changes. I might be wrong though. However, the [scheduled job](http://confluence.atlassian.com/display/DOC/Scheduled+Jobs) (i.e. mailQueueFlushJob) frequency is configurable. The linked page would describe how to configure it for Confluence 3.5.x or higher. If you're using a lower version, you will need to modify schedulingSubsystemContext.xml as described [here](http://confluence.atlassian.com/display/CONF34/Scheduled+Jobs).


Tags: email

mail-queue

smtp
Can I get the "atl_token" ??
Asked by liljoint:

Can I get the current "atl_token" ??

Confluence 4.0.

thnx :)


Answers:
author: Andrew Frayling
body: Hi Bryan,

Do you mean this - <https://developer.atlassian.com/display/CONFDEV/Form+Token+Handling> - ?

Andrew.

comments: author: liljoint
body: Andrew:

#url_xsrfToken() works... thanks ;)


author: suedti1
body: For everyone stumbling over `atl_token`, which they need in order to send queries to built-in actions such as `setcontentpermissions.action`.

You can get it `$('[name="atl_token"]').attr('value')` on Confluence pages.

So from now on, this works:

```
$.get(`${location.origin}/pages/setcontentpermissions.action?viewPermissionsGroups=k15t-users&amp;editPermissionsGroups=k15t-users&amp;contentId=${AJS.Meta.get('draft-id')}&amp;atl_token=${$('[name="atl_token"]').attr('value')}`)
```

Since `AJS.safe.get()` does not work, you can use the atl_token in your own requests with whatever XMLHTTPRequest fashion you want.

comments: author: suedti1
body: Hi Martin!

Do you have an idea how to add user restrictions instead of group-restriction with this method?

I found out that using ?viewPermissionsUsers=USER does not work. It only works with a long user key like this: viewPermissionsUsers=8a8a89a55365d4c6015365d5e9c913af

I can get the current user from a the meta-tag "ajs-remote-user-key", but I don?t know how to get this key for arbitrary users.   

Thanks


author: Nic Brough -Adaptavist-
body: Don't know. What do you mean by atl_token?


Tags: token