youngmon/atlassian-qna huggingface dataset:
Different count of users in Jira and Confluence
Asked by Sap Admin:

Hello,

Can we have different count of users in Jira and Confluence?

Now we have pack JIRA Software 100 user and 100 in Confluence. We wanna update the first product to 250 licenses and dont update the second one.

What can consequences be?


Answers:
author: Roman Kirilenko
body: You can upgrade your JIRA license if your users managed directly by JIRA.

comments: author: Sap Admin
body: Roman, usual we add group "confluence-user" when create user in Jira. Then users are added on Confluence automaticall.

What will happen if we create user in Jira, but there are not licenses on Confluence?


author: Jim C.
body: If you exceed the number of users included in your license, your Confluence instance will become read-only, that means no users will be able to create or edit content until you reduce the number of users. I recommend looking at [Managing your Confluence License](https://confluence.atlassian.com/display/DOC/Managing+your+Confluence+License#ManagingyourConfluenceLicense-Exceedingyourlicensedusercount)[](https://confluence.atlassian.com/display/DOC/Managing+your+Confluence+License)[](https://confluence.atlassian.com/display/DOC/Managing+your+Confluence+License#ManagingyourConfluenceLicense-Exceedingyourlicensedusercount) for more information.

You'll want to consider removing the "confluence-user" group when adding new JIRA users. Alternatively, [Atlassian Crowd](https://www.atlassian.com/software/crowd) does allow for centralized user management.


author: Roman Kirilenko
body: As Jim said you should decide who will have access to both JIRA and Confluence instances. Upgrade both Confluence and JIRA licenses is the only way if all the users should have Confluence and JIRA access. You can keep your existing Confluence license if you limit the number of confluence-users group members to fit the license.


author: Victor Mutambuki
body: Yes you can. Both JIRA and Confluence have their own "users". The ones that you make active will count towards your license.


Tags: jira

licence
Is there a way to merge knowledgebases in an automated fashion?
Asked by Charles Heaton:

Our company uses two separate networks for internal and outsourced developers. We've setup confluence servers on both networks but are looking to try and figure out how we could regularly pull the confluence information from the outsource network into our internal network (which we'd like to keep as a "master" knowledgebase). We want to keep certain information only available on our internal network while also being able to keep less sensitive information synchronized. Is there a way to automate the export, import and merging of confluence pages so we can set this up say as a weekly job?


Answers:
author: Bob Swift (personal)
body: It depends on your detail requirements, but, [Confluence Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/CSOAP) could help you build a solution. Actions like [copySpace](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-copySpace) from a source system to a target system.


Tags: confluence-administration
Can i create a jira issue from within Confluence
Asked by Frode Haugland:

I'm looking for functionality similar to the current JIRA macro in Confluence but with a configuration that determines - project \| issue type \| custom fields - all predefined.

This encapsulated in a create JIRA issue button that that gives me a screen with the predefined values and possibility to fill in say description field.

A resusable create new JIRA issue if you will.


Answers:
author: Vladimir Horev _Raley_
body: Frode, here's what you can try: <https://marketplace.atlassian.com/plugins/com.jirassimo.addons.intakeforms.confluence/cloud/overview>

Best,

Vlad


author: Bob Swift (personal)
body: If you want customized control, you can put a [Run macro](https://bobswift.atlassian.net/wiki/display/RUN/Run+macro?src=sidebar) to restrict what can be done and then put a [CLI Macro](https://bobswift.atlassian.net/wiki/display/CCLI/CLI+Macro?src=sidebar) in the body to create the issue with the parameters input through the run macro.


author: Bart Meerveld
body: Hey Frode,

Check this out:

<https://confluence.atlassian.com/doc/use-jira-applications-and-confluence-together-427623543.html>

comments: author: Susan Kraft-Yorke
body: Bart's content is no longer there - it's been removed
Fix and accuracy to which release..
Asked by S?bastien NOEL:

Hello,

1/ on this article, you shall fix the BLOGposts count : count(CONTENTID) as "number of blogpost" instead of the copy/paste number of pages.. the order clause must be "order by 1 desc;"

2/ I am using Confluence 5.9.2 the table ATTACHMENTS does not exist but it is used in your query (refered as PRE 5.7).. You shall add the validity of your SQL order to the version compliant of COnfluence... 5.9.2 is not.

3/ how to find PRE 5.7 result for Confluence version 5.9.2.

Thanks


Answers:
author: S?bastien NOEL
body: Thanks for answering.. the article is

<https://confluence.atlassian.com/confkb/how-to-find-the-number-of-pages-blogposts-and-attachments-in-a-space-720636388.html>

Strange that this link is not AUTOMATICALLY added to the question form..


author: Nic Brough -Adaptavist-
body: It sounds like you're looking at a doc for an old version of Confluence, which may well be valid and retained as historical. But it's not clear because you don't tell us what page it is


Tags: confluence-administration
What is the best way to audit Confluence to identify and remove spaces no longer used?
Asked by Abbe Moore:


Answers:
author: Tim
body: Hi Abbe,

We've created an add-on that provides some great usage statistics in Confluence Cloud. It includes an overview of activity but also the details like who has viewed a particular page. The analytics at a space level will quickly reveal if a space is used and if so by who.

You can find more information here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)


Tags: cloud

confluence-cloud
lively blog posts is displayed incorrect in navitabs
Asked by Mark Wittig:

I want to display lively blog posts in several tabs on one single confluence page. If the lively blog post is not on the active tab (the tab that is showing by first loading the page), lively blog post is not displayed correctly: image2016-9-28 8:59:12.png

Switching between the tabs is not fixing the problem.

Only when I fade in the confluence sidebar lively blog post is displayed correctly:

image2016-9-28 9:5:52.png

As soon as I fade out the sidebar the problem is still fixed.  
[](https://community.atlassian.com/t5/Confluence-questions/lively-blog-posts-is-displayed-incorrect-in-navitabs/qaq-p/279820?attachment-id=520){#link_11865421f7444e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47417/1/image2016-9-28%208%3A59%3A12.png){#display_11865421f7444e_0}  
[](https://community.atlassian.com/t5/Confluence-questions/lively-blog-posts-is-displayed-incorrect-in-navitabs/qaq-p/279820?attachment-id=521){#link_11865421f7444e_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47417/2/image2016-9-28%209%3A5%3A52.png){#display_11865421f7444e_2}


Answers:
author: Georg Schmidl
body: Hi Mark, yes your're right, thanks for pointing this out. This is an issue within the Lively Blog Post Plugin which we will fix it and put it into the next release as soon as possible!


Tags: addon-ch.bitvoodoo.confluence.plugins.navitabs

side-bar
Go to first inline comment
Asked by mcapodici:

Regarding <https://confluence.atlassian.com/conf58/comment-on-pages-and-blog-posts-771892516.html>

is there a way to go to the first (or any) inline comment so that I can see the widget on the right to navigate through them.

The reason to do this is to see if there are any inline comments without scrolling through the entire document. Which is pain for large documents.


Answers:
author: Kate (izi)
body: Hi Martin,

I believe currently it's not possible with Confluence native inline comments. But you can try the [Talk add-on](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.talk.confluence-talk-plugin/server/overview). It has the capability you're interested in.

With Talk, you can click a button to expand the sidebar with Talk comments:

image2016-9-28 13:22:8.png

And then click another button to scroll down to the first comment:

image2016-9-28 13:22:35.png

Talk also has other features that are not available in Confluence native inline comments, such as working with inline comments in edit mode, viewing all inline comments at a time on a sidebar, setting default Space comments viewing permissions, setting permissions for specific comments.

You can read the full comparison of Talk and Confluence native inline comments here:

<https://docs.stiltsoft.com/display/public/Talk/Comparison%3A+Talk+add-on+and+Confluence+native+inline+comments>

Kind regards,

Katerina Kolina \[StiltSoft\]  
[](https://community.atlassian.com/t5/Confluence-questions/Go-to-first-inline-comment/qaq-p/154093?attachment-id=1795){#link_11865453cfdc42}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25742/1/image2016-9-28%2013%3A22%3A8.png){#display_11865453cfdc42_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Go-to-first-inline-comment/qaq-p/154093?attachment-id=1796){#link_11865453cfdc42_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25742/2/image2016-9-28%2013%3A22%3A35.png){#display_11865453cfdc42_2}


author: Stephen Deutsch
body: A Cloud addon was recently released that would help with this:

[See All Unresolved Comments](https://marketplace.atlassian.com/plugins/see-all-unresolved-comments/cloud/overview)

Not only do you get a counter at the top to see how many unresolved inline comments are in a page, but you can also click to jump directly to the first comment. You can even search (run a report) to see all unresolved comments filtered by space and/or commenting user. For longer pages, there's also an overview report that shows just the headings and the commented text, so you can get a quick overview of what's on any particular page.
Confluence Jira Charts stopped working
Asked by Damon Curnell:

I reconfigured my app link for JIRA 7.1.7 and Confluence 5.8.5. To attempt to enable basic authentication. It failed. So I deleted the link and recreated it. Now the Jira-charts macro reports the following error.

JIRA Charts are not available for your version of JIRA. Upgrade to JIRA 6.1.1 or later to use this macro.

Any help would be great

Regards,

Damon


Answers:
author: Sirko Manthey
body: This fixed it for us (re-index of both systems): <https://confluence.atlassian.com/confkb/jira-issues-macro-jira-charts-are-not-available-for-your-version-of-jira-777004808.html>

Cheers

Sirko

comments: author: Tom Van Rossom
body: No luck by re-indexing Jira and Confluence :(

Confluence 6.6.1; Jira v7.6.3

Something else I can try?


author: Sirko Manthey
body: Hi Tom,

since the re-index fixed it for us we did not try anything else.

Cheers


author: Jonathan Smith
body: Tom,

Did you ever resolve? I am running into this as well - only other thing I found was to index from scratch:

<https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html>

I am going to try this soon.


author: Tom Van Rossom
body: I think it started working again, without doing anything


author: Sirko Manthey
body: Hi Damon,

we suddenly encounter the same issue with confluence 5.10.8 and JIRA 7.2.6. Do you still have that problem or if not, would you mind sharing your findings in resolving it?

Thank you so much

Sirko


Tags: confluence-administration
How can I expand by default, at present the macro appears collapsed
Asked by satish:

*This question is in reference to Atlassian Documentation: [Expand Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=223222352)*

Ask your question here...


Answers:
author: Milo Test
body: Short answer, you can't.

Start by following/voting for this:<https://jira.atlassian.com/browse/CONF-27077>

\[NOTE: Don't hold your breath.\]


Tags: documentation

expand
How to access setup when localhost is not available
Asked by James Golden:

So, I am attempting a setup of Confluence on linux. Unfortunately it seems the documentation is not only confusing, but conflicting as well.

So I setup the install using the "best practice" [instructions](https://confluence.atlassian.com/doc/start-confluence-automatically-on-linux-183148.html) on Linux. However, I do not have a GUI installed on the Ubuntu server. So I can't access the initial setup page using localhost.

I went and changed the server.xml to change it using the "\<Host name="... settings to the server name I wanted. I made a dns entry. However, when I attempt to access it at http://servername.domain.com:8090 I just get a time out.

Also, setting up this way doesn't appear to give me any logs either. How in the world am I supposed to know what is going on? Is it even running?

Thanks for any help you can provide.


Answers:
author: Nic Brough -Adaptavist-
body: There's a simple check for what is running - try, on the server, curl localhost or wget localhost. That should get you an html file which is what a browser would render if it could connect. If that does not give you a setup page, it should give you an error message to work with.

Also, you do have logs - confluence-home/log is the place to look. If there's nothing in there, then the application isn't even starting, and you'll want to look in confluence-install/logs to see why Tomcat can't start it.

comments: author: James Golden
body: Thanks nic for that info. It helped, a lot! I am making progress...

I was able to discover that it was not running. So I logged in as the dedicated user and ran the script manually. That did get the tomcat server running. I was able to work through the errors I found in the logs.

Now when I use the wget it shows it is connecting. So how do I get it to respond on another host name other than localhost?

I changed the server.xml (2 variables there), and when I do a wget from the server using localhost or the new host name it responds. However do this from another machine and I get a connection timed out. Any ideas?


author: Nic Brough -Adaptavist-
body: Keep it simple on the next step - don't change the settings initially, you know it's on (say) localhost:8080, so , from a remote machine, try \<ip address of server\>:8080 - what does that do?


author: James Golden
body: Figured it out. Discovered UFW was installed and blocking port 8090. Added a new rule and bam! I would have posted sooner, but I don't have enough upvotes to post for 24 hours. lol.

Thanks again Nic!


Tags: confluence-administration
Not able to see tasks in my task list (tasks assigned to me in https://xxxx.xxxxx.com/plugins/inlinetasks/mytasks.action)
Asked by Vinod Dosemane:

ans atlassian.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Not-able-to-see-tasks-in-my-task-list-tasks-assigned-to-me-in/qaq-p/149922?attachment-id=2452){#link_1186552a21e4df}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/25020/1/ans%20atlassian.JPG){#display_1186552a21e4df_0}


Answers:
author: Nic Brough -Adaptavist-
body: So how do you know you have assigned tasks? Do you have more than one account and they've been allocated to the wrong one?


Tags: confluence-administration
HTML Macro error
Asked by Pong Bautista:

**We're trying to use html macro but could not make it to run our code**

**(Actually we're trying to add drop down lists in a customized global template).**

```
<p data-height="564" data-theme-id="0" data-slug-hash="gaOGja" data-default-tab="result" data-user="FabioG" class='codepen'>See the Pen <a href='Walking'>Walking'>http://codepen.io/FabioG/pen/gaOGja/'>Walking Mr Elephant. NOW WITH MOVING FEET! CSS only animation</a> by Fabio (<a href='@@FabioGFabioGhttp://codepen.io/FabioG'>@FabioG</a>) on <a href='CodePenCodePenhttp://codepen.io'>CodePen</a>.</p><script async src="//assets.codepen.io/assets/embed/ei.js"></script>
```

It returned this message:

**HTML Macro: Possible permissions setting needed. [Please see the installation documentation.](https://artemis.atlassian.net/wiki/display/HFCM/HTML+for+Cloud+Macro#HTMLforCloudMacro-Installation)
HTML macro not found. Note that nested HTML macros are not supported.**

**Can anyone help us out? We're on Confluence Cloud.**


Answers:
author: Admin2
body: "For security reasons, the HTML Macro is not available in Confluence Cloud."

See <https://confluence.atlassian.com/confcloud/html-macro-751634039.html>


Tags: cloud

confluence-cloud
Completely disable atlassian-confluence.log
Asked by Pavel Potcheptsov:

There're some bugs and some other events in confluence which throws a lot in log file.

I'd like to have a possibility to temporary disable writing in log.

Is it possible?

I thought that I could change permission for that file so confluence even can't write to it. But maybe somebody knows real solution.


Answers:
author: Nic Brough -Adaptavist-
body: The application will fall over if it can't write to the log. You could turn the logging levels down, but if you've got a log full of errors, you should be fixing them.

comments: author: Pavel Potcheptsov
body: Thanks for pointing that app won't work once it couldn't write to log.

All errors are submitted to specific support, so I don't need to see repeated errors in log.


author: Nic Brough -Adaptavist-
body: As I said, you could try turning down the logging levels, but a log file is there to record errors, so it's doing what it **should** be doing. Ignoring them is not the right thing to do, you should fix them, so the errors don't need to be logged.


Tags: confluence-administration
Acces restriction
Asked by fchauvin:

Hello,

I want to give an access to customers and, in order to do so, i want to allow them to access only specific spaces dedicated to them. With group restrictions it works, but they also have an access to pages such as <https://directskills.atlassian.net/wiki/discover/all-updates> in which the can see evrevything, included upadates they should not even know about (my personal space for example). Is there any way to either hide theses pages or restrict thier content ?

Although, in the directory space, they sas all categories, including those with no space concerning them. Is tehre any possibility to hide those categories, or even any category ?

Thank you for your answers.


Answers:
author: Ranganath HV Gowda
body: Your customers are already part of some AD groups from which they are ale to access Space which those AD groups have permissions.

In this case you can create a new AD group and add all the required users to that group or individually add users to specific space to which you need to provide access. Apart from required spaces do not provide access to any other spaces, so they will have access to what you have provided.

Rangs :smile:

comments: author: fchauvin
body: Thank you. Maybe my question wil appear stupid, but "AD" means Active Directory or any Atlassian d?finition ? We already have groups for this customers and access restricted to sp?cific spaces, BUT they also have access to <https://directskills.atlassian.net/wiki/discover/all-updates>, and a few other pages, which are not included to any other space.

Thanks for you help.


Tags: cloud

confluence-cloud
Stop receiving email notifications on Confluence
Asked by Jason Ried:

We have Confluence for the entire team and we can't seem to stop receiving email notifications when someone works on a page. We have tried the following:

* Checked individual profile settings and ensure that there are no "Space Watches" selected.Screen Shot 2016-09-27 at 1.37.09 PM.png
* Checked manage notifications from the email and can see that all email options are deselectedScreen Shot 2016-09-27 at 12.57.16 PM.png
* Deselected "Notify Watchers" on the page when editing HOWEVER we notice that this automatically selects itself again. How can we disable this?  

Each time someone works on the wiki we all get mass emails and it's incredibly frustrating.

Can someone please advise on how to stop this and importantly how to set defaults to never send emails and only send emails if we actually request to get them manually.

thanks!  
[](https://community.atlassian.com/t5/Confluence-questions/Stop-receiving-email-notifications-on-Confluence/qaq-p/266133?attachment-id=8766){#link_118655a1471720}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44892/1/Screen%20Shot%202016-09-27%20at%201.37.19%20PM.png){#display_118655a1471720_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Stop-receiving-email-notifications-on-Confluence/qaq-p/266133?attachment-id=8767){#link_118655a1471720_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44892/2/Screen%20Shot%202016-09-27%20at%201.37.09%20PM.png){#display_118655a1471720_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Stop-receiving-email-notifications-on-Confluence/qaq-p/266133?attachment-id=8768){#link_118655a1471720_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/44892/3/Screen%20Shot%202016-09-27%20at%2012.57.16%20PM.png){#display_118655a1471720_4}


Answers:
author: Riyaaz Sahabodien
body: Hi,

Has there been any updates on this issue?

We appear to be experiencing the same issue whereby people are updating pages and the Notify Watchers is NOT ticked and others are getting mass email sent to them of these updates?


author: Ben Hilsden
body: Hi Jason,

We're experiecing the same issues. Did you get to the bottom of this? Anyone else able to advise?

Cheers,

Ben


Tags: cloud

confluence-cloud
Confluence "Include Page" Macro
Asked by NM:

I am including a page from space A to space B using the "Include Page" macro. Because space A is private to a specific group, other users cannot view the page I included in space B from space A.

Is there a way around this without making space A public?


Answers:
author: Milo Test
body: We tend to use a "data" space that is open, then we can include the pages in both open and secure spaces.


author: Team Web CMS Services
body: There was a plugin on the marketplace in the past. Not sure wether its still active. You could pass credentials with an include to show it "with another context".


Tags: include
Restricting Access/documents
Asked by Sarit Karin:

Hi,

I have a few questions and would appreciate the answers:

1. Can we restrict downloading documents to the laptop or removable media from Confluence?
2. Can we restrict the URL?
3. Can a document be a password protected?

Thanks,

Sarit


Answers:
author: Nic Brough -Adaptavist-
body: 1. If something on a network can be read, in any shape or form, it's been "downloaded". So, no.
2. What does "restrict the url" mean?
3. Confluence simply serves up attachments. If those files support password protection, then that can be included before they are uploaded and Confluence will serve them up with that. It does not add any passwords or other protection (beyond "you can log into Confluence and see its content"). There are a couple of add-ons that can add page/attachment protections though, and they may be worth a look.