youngmon/atlassian-qna huggingface dataset:
Confluence first hit results in java.lang.IllegalStateException
Asked by B_ Normann P_ Nielsen:

I have a Confluence page with an IFrame that frames a Joomla site.

First hit directly on the page results in:

```
java.lang.IllegalStateException	at org.apache.catalina.connector.ResponseFacade.sendError(ResponseFacade.java:407)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter$1.sendError(FourOhFourErrorLoggingFilter.java:53)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at com.atlassian.core.filters.HeaderSanitisingResponseWrapper.sendError(HeaderSanitisingResponseWrapper.java:103)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter$OAuthWWWAuthenticateAddingResponse.sendError(OAuthFilter.java:169)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at com.opensymphony.module.sitemesh.filter.PageResponseWrapper.sendError(PageResponseWrapper.java:177)	at javax.servlet.http.HttpServletResponseWrapper.sendError(HttpServletResponseWrapper.java:108)	at com.atlassian.confluence.servlet.simpledisplay.SimpleDisplayServlet.service(SimpleDisplayServlet.java:77)	at com.atlassian.confluence.servlet.SpringManagedServlet.service(SpringManagedServlet.java:64)	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)	at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)
```

For next hits or going via the Dashboard there is no problem. Removing the Iframe and there is no problem...


Answers:
author: B_ Normann P_ Nielsen
body: Well, the issue was in Customware Redirect:

<https://confluence.atlassian.com/display/CONFKB/Unable+to+access+a+single+Confluence+page>
How do I set the Resolution status to Resolved using Greenhopper Simplified Workflow
Asked by tio.frank:

I am using the Greenhopper Simplified Workflow...

When moving an Issue Type to DONE status via the rapid board - the Resolution field does not get updated...it just reads "unresolved". How do I update the Resolution value to 'Fixed'?


Answers:
author: Renjith Pillai
body: Yeah, that is by design. Change the workflow and add post functions to set the neeed resolution

<https://confluence.atlassian.com/display/GHKB/Unable+to+set+issues+to+Resolved+using+Greenhopper+Simplified+Workflow>


Tags: cloud

jira-software-cloud
render issue count in Confluence
Asked by Sergey Tverdyukov:

How can I get issues count for each of my projects for last month and render it on Confluence page? I'am trying to make report of obsolescent projects with Reporting plugin but dont know how to get information from JIRA. My task is to list all jira projects not updated for one month.


Answers:
author: Mark Hrynczak
body: See this page for details: <https://confluence.atlassian.com/display/DOC/JIRA+Issues+Macro>

The macro has a parameter called "**Display Total Numbers Only**" which you can use to display an issue count for an arbitrary search on your JIRA instance.


author: Renjith Pillai
body: Add the Issue Statistics gadget of JIRA into Confluence, you a filter of your choice and plot the statistics for 'project'

<https://confluence.atlassian.com/display/DOC/Registering+External+Gadgets>

comments: author: Sergey Tverdyukov
body: This gadget doesnt show projects with 0 issues.


author: Renjith Pillai
body: No JIRA gadget shows if the statistics returns zero issues. Then you have to do a direct sql macro to make this table out of JIRA database tables.

<https://marketplace.atlassian.com/plugins/org.swift.confluence.sql>


author: Sergey Tverdyukov
body: Like this:

![](../../upfiles/project_statistic_1.jpg)


author: Sergey Tverdyukov
body: How can I then use this data with Reporting plugin?


Tags: jira
Can we export a confluence gadget into a word document or email?
Asked by srinivasp:

Can we export a confluence gadget into a word document or email?


Answers:
author: LuizA
body: Hello Srinivas,

Actually to export a gadget itself into a word document or e-mail is not possible, but a page you can export to a Word document by going to the page and choosing **Tools** \> **Export to Word**.

An useful plugin that provides extended functionality for exporting Confluence pages to Microsoft Word is the Scroll Office, that you can see more details in the following link:

<https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-office>

I hope this helps.

Best Regards,

LJ.


Tags: confluence-administration

export
trying to remove an issue from a sprint.
Asked by Patrick J Bonk:

used this link to try it

<https://confluence.atlassian.com/display/GH/Removing+an+Issue+from+a+Sprint>

An error occurredHide...

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1.?Exception: Object doesn't support property or method 'getIssueCount'

?Resource: _USvf55mm-418945332/812/3/c5b1009c1f3c8979da432819b17b17eb/_/download/contextbatch/js/gh-rapid/batch.js

?Line: 1372

Environment

Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; BRI/2; InfoPath.3; AskTbARS/5.17.1.28235)


Answers:
author: Patrick J Bonk
body: I am watching GHS-7124 and can consider this question closed


author: Patrick J Bonk
body: When I click on that link I am given a you dont have permission to see it???

HELP


author: John Chin
body: Hi Pat,

What about try this workaround [https://jira.atlassian.com/browse/GHS-7124?](https://jira.atlassian.com/browse/GHS-7124) Hope it helps.
Confluence logging questions
Asked by Matthew J. Horn:

When I up the sensitivity of the Confluence logs, I don't see any changes. For example, I set the velocity, plugin, and DefaultPluginManager log levels to ALL, but I don't see any changes in the log files.

I even enabled SQL logging (despite the little warning that this is a very intensive process).

Do I need to restart the server to see the log changes take effect?


Answers:
author: Matthew J. Horn
body: Heh, didn't read the docs too closely.

* App server logs: /confluence/logs
* Confluence logs: /confluence/data/logs

My bad. The logging info I want is in /data/logs, not /logs.


Tags: log
"Edit in Word" option from the Tools menu not available
Asked by Nick Williams:

When you're viewing a page in confluence, we dont have access to the Edit in Word option that is found in the screenshot on your site at:

[https://confluence.atlassian.com/download/attachments/252347689/confluence-3-1-tools-menu-edit-in-word.png?version=1\&modificationDate=1257900115548\&api=v2](https://confluence.atlassian.com/download/attachments/252347689/confluence-3-1-tools-menu-edit-in-word.png?version=1&modificationDate=1257900115548&api=v2)

We're using Office Connector 2.1.10 and Confluence 4.2.13

You can see from the screenshot below the items we have listed in or Tools menu.

<http://prntscr.com/rnpyq>

Any suggestions on this one?

Thanks


Answers:
author: GuilhermeA
body: Hello Nick,

Unfortunately this feature has been removed from Confluence 4.x due that we've changed the editor from Wiki Markup to the New Version Editor.

* <https://confluence.atlassian.com/display/CONF43/Confluence+4+Editor+FAQ#Confluence4EditorFAQ-WillConfluence4.0supporttheOfficeConnector,including%27EditPageinWord%27functionality?>

You can still edit in word, attached Word Documents, but the feature of Editing the Page in word is no longer available.

Please let us know if we could help you in any additional information.

Kind Regards,

Guilherme Heck


author: MatthewC
body: Are you sure it's been enabled?

<https://confluence.atlassian.com/display/DOC/Configuring+the+Office+Connector>
In Sprint Planning, I don't see the estimate field
Asked by Rebecca Dickens:

In the attached document, the red arrow points to where I think I should see an estimate field. How do I make that field show up?


Answers:
author: AhmadDanial
body: Hey there, Rebecca.

Seems that there are no screenshots attached to the question. Would you mind posting it again? Which board are you referring to? Have you ensured that **Time Tracking**is enabled in your instance?

<https://confluence.atlassian.com/display/JIRA/Configuring+Time+Tracking>

Please do not forget to include the **Time Tracking**into your field configuration as well.

[https://confluence.atlassian.com/display/JIRA/Defining+a+Screen#DefiningaScreen-Configuringascreen'stabsandfields](https://confluence.atlassian.com/display/JIRA/Defining+a+Screen#DefiningaScreen-Configuringascreen%27stabsandfields)

Warm regards,

Danial


author: Rebecca Dickens
body: Thank you, I figured it out


author: Jos? Alexandre D'Abruzzo Pereira
body: Where is the document?
Cancelling Jira OnDemand causing Confluence OnDemand to cancel?!?
Asked by christinamcgu:

For the last 6-8 months I've had onDemand subscriptions to Confluence, Jira and Gliffy. I no longer need Jira and Gliffy, so went to my account to deactivate Jira and Gliffy and as soon as I clicked 'De-activate' next to Jira I got the message below. I can't access Technical Support - can't login, so can't get in touch with anyone at Atlassian to submit a request. Tried phoning Amsterdam but it's an answering machine and recommends that you support.atlassian (which I can't!).

OnDemand renewal due in 2 days - which means if this isn't fixed we will lose all our content in Confluence!

Any advice?

Message: Your product subscription will not be automatically renewed. Your hosted instance will be removed when it expires. Please [contact us](http://www.atlassian.com/company/contact) if you wish to activate your subscription.


Answers:
author: Bruno Rosa
body: Christina, by this time, I believe you've probably solved this problem, nevertheless, I'll post my answer here because your question can be another user's doubt.

Yes, if you turn off JIRA from a JIRA + Confluence instance, it'll bring **everything** down. This happens because JIRA is the main application (the structure) of your entire OnDemand instance. Thus, if you deactivate it, it brings everything down.

If you wish to cancel JIRA, you've to contact [support.atlassian.com](https://support.atlassian.com), this way an Atlassian Support Engineer will help you through the procees of disabling JIRA and raising a **new** instance (it can have the same domain name of the previous instance) with **just** Confluence. Then, you'll be able to continue using OnDemand with a Confluence-only instance.

Just for the record, the process of adding JIRA to an OnDemand instance, which is the opposite of what you're trying to do, can be found here:

- [How to Add JIRA to a Confluence OnDemand](https://confluence.atlassian.com/display/ONDEMANDKB/How+to+Add+JIRA+to+a+Confluence+OnDemand)

Either way, if you wish to perform any of those actions, please contact Atlassian Support to get further instructions.

Hope this helps.


author: christinamcgu
body: Basically my Confluence content is going to disappear because I switched off Jira onDemand(?)


Tags: atlassian-support
Title Conflicts when uploading word document
Asked by Karim CHEKLIT:

Hi there

I uploaded several word document in my space for documentation; the problem is that all documents are practicaly with the same structure; i.e. "Introduction, Glossary" etc...... The issue is that I end up with pages with Glossary1, as a page already exist, but how can I amend that as it is not in the same document uploaded. When Uploading you have only the choice of replacing, removing or rename for the Title.

Thank you for your reply

Many Thanks

K.


Answers:
author: Anselmo
body: Hi K.Man,

in my eyes it doesn't make sense to use the wiki in the way, you decribe. A glossary in each single document (file) was useless before and will be in future. If there is a glossary in wiki, it should be a common one for all documentation in the same space.

Thinking in "files" was a restriction coming from computer handling conventions which are no longer necessary.

How many places to attend information do you really want to have? Less is more and it will accelerate your work tremendously.


author: RianA
body: I am afraid the best practice for now is to rename the page. The expected behaviour in Confluence, the title of the page can't be similar on the same space, as it would conflict on the page URL address. There has been a [feature request](https://jira.atlassian.com/browse/CONF-2524) regarding this however it was closed as *Won't Fix*.
chart utf-8 problem
Asked by H:

Hi

I am having problem with chart

It seem there is problem with utf-8 but only one Pic chart has the problem

![utf-8](http://nas.narusec.com/ajp/public/3fbe2fffe3f3dc94e0badf9020b325ca.php)

(on left Pie chart "names" are not printing but on the right issues are printed fine)

what do I have to make change to fix this?


Answers:
author: H
body: I fond a way.

I have to make fallback directory at jre

cd /usr/lib/jvm/java-7-oracle/jre/lib/fonts

mkdir fallback

cd fallback

copy the one font whitch you want to use to fallback directory

if this does not work

copy the font to jira jre

cd /atlassian/jira_hermes/jira/jre/lib/fonts

mkdir fallback

cd fallback


author: Bruna Griebeler
body: Please try to import the proper fonts inside \<tt\>jie/lib/fonts.\</tt\>

Hope it helps!

comments: author: H
body: Thank you for the comment

I imported a Korean fonts to jre/lib/fonts but it did not work.

msql is set to utf-8 .

Is there some thing I could try?
There were errors creating an issue in JIRA from Confluence (jira macro)
Asked by Alex Suslin:

I found lots of similar questions on the internet, however no answer. Actually those requests became closed with satisfied customer, thus there is a solution.

I have a jira instance where I created a project and made foxVersion field required.

Now I am trying to create a jira issue from the confluence page. I am able just change Project, Issue Type, Summary, Version/s (relates to affected versions) and Description. And as I made fixVersion required field I got the following error:

There were errors creating an issue in JIRA. Some required fields may not be available on this form. Try creating this issue in JIRA

* fixVersions: Fix Version/s is required.
* Fix Version/s is required.

There are some related opened questions:

https://answers.atlassian.com/questions/49869/jira-issue-macro-set-assignee

https://answers.atlassian.com/questions/27416/confluence-jira-issue-macro-does-not-display-custom-fields

Thanks in advance for any comments on this matter.


Answers:
author: MJ
body: Hi Alex,  
This is a bug previously reported to us.  
I have added some additional information to the bug request which I found after doing some testing based on your question.  
The bug report can be found [here](https://jira.atlassian.com/browse/CONF-27825)

comments: author: Alex Suslin
body: Thanks, I've added to that issue my versions of jira and confluence... however as I said I saw plenty similar requests on jira bugtracker with closed(fixed) status


Tags: jira
Adjust Recent Updated per Project
Asked by Brian Clampet:

<https://confluence.atlassian.com/display/CONFKB/How+to+Remove+the+Last+Updated+and+Created+by+Text+on+a+Confluence+Page>

The information on this page is not up to date. Can the Recently Updated and User information be removed on single Space instance in Confluent OnDemand? For example the purchasing department does not wish to broadcast page title and editor information for sub tickets the company does not have general access too.


Answers:
author: Brian Clampet
body: in edit mode delete Recently Updated Macro.


author: RianA
body: I am afraid there's not much customization that can be done in OnDemand as per the its [Restricted Functions](https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand). Perhaps you could consider to move to downloaded version in order to achieve this.


Tags: cloud

recently-updated
intermittent lost permission
Asked by Roy Maligro:

we encountered some user incidents that their account permission was reset or they encounter lost permission. Some of the user's goup list was removed intermittently. Any idea what is the cause?


Answers:
author: Roy Maligro
body: confluence, anyway already logged an issue in Atlassian Support system. So far is not been resolve

comments: author: Cedric Weber
body: Any Update on this?


author: Nic Brough -Adaptavist-
body: Not a clue.

You haven't told us what Atlassian system you are having problems with, or how you have configured user authentication in it (Crowd, internal, LDAP etc)


Tags: permission
Managing groups in Confluence v4.1.2.
Asked by kim jungmin:

I am a manager of the confluence(v4.1.2) in our company.

Since there are lots of members and groups, it is difficult to manage them.

So I am wondering that there is any way to find out spaces or pages which a certain group is used for a access permission in group management menu.  
I am looking forward to hearing your answer.


Answers:
author: RianA
body: You could achieve this from the SQL query.

```
SELECT s.SPACENAME, sp.PERMGROUPNAME, sp.PERMUSERNAME FROM SPACEPERMISSIONS sp JOIN SPACES s ON sp.SPACEID = s.SPACEID WHERE PERMTYPE = 'VIEWSPACE';
```

Hope it helps.


Tags: group

permission
Upgrading form confluence 3.0.2 to 4.3.7
Asked by asam khan:

I need to upgrading confluenceform 3.0.2 to 4.3.7, we are migrating oracle 10 g to 11 g.

Any one with similar experince? what can be the easiest and less painful procedure?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: Read the release notes for every intermediate version very carefully.

Do the migrations in steps - i.e. plan the move from Oracle 10g to 11g separately from the upgrade

Make sure your upgrade path for Confluence is 3.0.2 -\> 3.5 -\> 4.3.7 (you must got through 3.5)

You can, of course, do the database change at the same time as an upgrade, but it's better to change one thing at a time. If you do both at the same time, and something goes wrong, it won't be so easy to roll back of identify the error. Even if you plan to do the whole lot in one single run, it's still worth ring-fencing it into three distinct parts, at the very least for the testing before you upgrade live.


author: LuizA
body: Hello Sam,

Just in addition to the previous answer, to build a test environment to perform the upgrade in a first moment before apply in production environment, you can follow these steps:

<https://confluence.atlassian.com/display/CONF30/Migrating+Confluence+Between+Servers>

I hope this helps.

Cheers,

LJ.
Confluence - wanting to create a report of User Usage by label
Asked by JEB:

The TOP User Macro in Confluence allows you to view a report on ALL users, but I am wanting to create a report based on users by LABEL. Does anyone know of a macro, or how this can be done.


Answers:
author: Sean King
body: "Content by Label" macro allows you to display a list of pages, comments, etc. by label and you can filter that list even further by adding user names seperated by commas.


author: Adam Laskowski
body: Can you clarify a bit on your need? I'm not familiar with the TOP user macro, and wasn't able to reliably determine what it is from some quick searching. Are you referring to the [Popular Labels Macro](https://confluence.atlassian.com/display/DOC/Popular+Labels+Macro) and wish to show the top label usage broken down by person?
Confluence - Creating a link to a folder (not file) on the server
Asked by JEB:

We want to be able to just open up the a folder from our Server in Explorer, NOT IE if possible. We are using IE8 at present and Confluence 4.3.2

We have tried multiple ways to connect to a folder on the shared server including link file://///server/folder but Confluence keeps putting http: in front of it. Any suggestions? Please keep answers simple.


Answers:
author: MatthewC
body: Depends on what exactly you are doing. if you can guarantee that 100% of users are on Windows and IE, then you can create the link like this:

```
{html}&lt;a href="\\server\folder"&gt;Network Share&lt;/a&gt;{html}
```

and it will open in explorer, at least it does for me (Win7) but it won't work at all for Firefox. I havent tested anything else, so tyou would need to check Chrome, Safari and any other. The syntax you were using only works if it's a local file with a network drive letter assigned.


author: Nic Brough -Adaptavist-
body: It's not confluence, its the browser. You need to change the browser to open file: links in explorer instead of as a http link.
Can't create link in confluence
Asked by Raju KC:

I can't create link in confluence to the following location due to characters \[\] .

[http://www.abctest.com/knowledge-base/welcome.html?tw\[hid\]=17](http://www.abctest.com/knowledge-base/welcome.html?tw%5Bhid%5D=17)

Any idea ?


Answers:
author: MatthewC
body: Try escaping the '\[' and '\]' characters. If you use the editor, it should do this for you anyway.

> [http://www.abctest.com/knowledge-base/welcome.html?tw%5Bhid%5D=17](http://www.abctest.com/knowledge-base/welcome.html?tw%255Bhid%255D=17)

if you want more info, here is a reference:

<http://www.w3schools.com/tags/ref_urlencode.asp>

comments: author: Raju KC
body: Which editor converts that??


author: MatthewC
body: the Confluence editor.... if you go "Insert menu \> Link" and paste your link into the Address field, the editor should auto-escape it for you


author: Raju KC
body: My editor does not auto-escape. which version of confluence are you using?


author: MatthewC
body: just tried in 4.2.13 and 3.5.17, both appeared to do the same...

Doh! I just worked out what it is!

I'm just doing a right click on your URL in the question above, copy shortcut and pasting it in to the editor. The URL has already been escaped by Answers \& I'm just picking it up

Sorry, you have to do it manually.


author: Raju KC
body: Are there any macros or plugins that can do without encoding the url?

We have to use "\[\]" instead of ASCII value.


author: MatthewC
body: Not sure I understand... %5D and %5B are the same codes as \[ and \]. The web application on the end should be able to decode this quite happily.

if for some reason it can't... then I'd use HTML macro or write a small user macro to dump out the HTML directly


author: Raju KC
body: Do you have any reference why \[\] is not working in confluence?


author: MatthewC
body: I'd day that it's because the '\[' character is a trigger for a link to be inserted. <https://confluence.atlassian.com/display/DOC/Using+Autocomplete>