youngmon/atlassian-qna huggingface dataset:
can basic users see a list of Confluence groups and assign groups to spaces?
Asked by Tiziana Garigali:

Hi,

I'm an admin on Confluence therefore I have full visibility of the portal but I wondered whether

1) basic users can actually see the list of groups available on Confluence so

that they are aware of what groups exist.

2) basic users can create spaces on confluence and assign groups to those;

Thanks in advance!

TG


Answers:
author: Trudy Claspill
body: Hello [@Tiziana Garigali](/t5/user/viewprofilepage/user-id/5216028)

Welcome to the Atlassian community.

Basic Users can create spaces and administer them if you give them that permission. You would do that from the Global Permissions page:

https://\<your URL\>/wiki/admin/permissions/global


author: Ditte Simard
body: Hey [@Tiziana Garigali](/t5/user/viewprofilepage/user-id/5216028)

I can't answer your second question but in regards to your first question, you can use the "User List" macro to display a list of Confluence users that belong to a group. (<https://support.atlassian.com/confluence-cloud/docs/insert-the-user-list-macro/>)

I would recommend that you create a Confluence page that shows all of the groups. You can use the "expand" macro to keep the page from getting overly big. :)


Tags: cloud

confluence-cloud

group
I have two separate workspaces that appear connected
Asked by Beau Cook:

I have two workspaces and run multiple commands in both. Both have 5 boards with commands operating across all 5 boards. A command on Board 1 might trigger something on Board B.

Board A in Workspace 1 has run a command that created a card on Board B in Workspace 2. It should all run on Workspace 1. The workspaces should have no inter connectivity. The boards have the same names and I am an admin for both.

What have I done?


Answers:
author: Nathan Smith
body: Hey [@Beau Cook](/t5/user/viewprofilepage/user-id/4999885)

Nathan here from Trello Support.

Just to confirm what's going on here, you've got Board A and Board B in workspace 1 and Board A and Board B in workspace 2. You've got a command that's triggered on board A in workspace 1 and is then supposed to create a card on Board B in the same workspace but is creating the card on Board B in workspace 2 instead?

Can you try changing the names of one of the boards, or adding a symbol to the end of one of the names, to see if you still get the same issue or not? Butler looks for boards based off their name so this may be what's causing this to happen.
How Trello counts Bulter command runs ?
Asked by Kiyotaka Kinoshita:

I'm just started to use Trello for task management.

I noticed there's a limitation of numbers of Bulter commands can run.

Now I'm qurious about definition how Trello count up numbers of the runs.

When you look at Bulter menu, and click "Rules", the title says just "Rules".

But in case of "Calendar", the title says that "Scheduled Commands".

Does it mean even if "Rules" runs, it's not counted as number of the runs of the Bulter commands ?

Thanks a lot for your helping me

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/209171i6E7ECFF7962E048D/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/209172i0FA4105962697D18/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Felix
body: Any triggered command, rules included, count as a command run.

Note that this also includes Butler card and board buttons.

comments: author: Kiyotaka Kinoshita
body: Thank you so much for yor reply.

Please let me ask one more, is there any way to confirm current count of command runs ?


author: Felix
body: Yes, under "Account" you can see how many command runs you have used and how many you have available under your current plan.

See <https://support.atlassian.com/trello/docs/opening-the-usage-log/> for how to get there - you just skip the last step (i.e. don't click on the "Usage" tab, the quota information is on the "Account" tab)
Free trial of Trello Premium
Asked by wangjinglong:

I accidentally hit the trial premium, how can I cancel it, I only want to use the free one


Answers:
author: Ollie Guan
body: Hi [@wangjinglong](/t5/user/viewprofilepage/user-id/4999756) ,

Your free trial will be cancelled at the end of the trial period if you don't add a credit card. If you add a credit card to your subscription, your subscription will auto-renew at the end of the trial period.

If you start a Premium trial on a Standard Workspace, your subscription will automatically upgrade to a Premium subscription at the end of the trial, at which point you will be charged for a Premium subscription. You can start a Premium free trial while on a Standard subscription from the billing page of your Standard workspace:

If you cancel your Standard subscription while in a Premium free trial, you'll continue to have access to Premium features until the trial ends, but your subscription will not renew after the trial ends.

If you start a Premium trial on your Standard Workspace but don't want to move to the Premium subscription at the end of the trial, you can opt out.

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

comments: author: wangjinglong
body: Hi, [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) , Thanks for your answer, I clicked from the free workspace to the trial Premium workspace, and my Trello kept showing the remaining trial time. Is there any way I can end the trial of Premium early, or can I only become free after the trial is over


author: Ollie Guan
body: Contact support Team

<https://trello.com/contact#/>
A qu? se refiere la limitante de 250 ejecuciones de comandos por Espacio de trabajo al mes?
Asked by Maria Camila Hern?ndez Betancur:

Estoy revisando la opci?n de empezar a usar Trello en su versi?n gratuita. Dentro de las limitantes dice 250 ejecuciones de comandos por Espacio de trabajo al mes. ?Esto qu? quiere decir? ? a qu? se refiere? ?qu? implica?


Answers:
author: Lara
body: Hola,

?Gracias por escribirnos! Por favor, ten en cuenta que estamos usando un servicio de traducci?n para ayudarnos a responder a nuestros clientes internacionales. Si?ntete en libertad de calificar la calidad de la respuesta.

El n?mero de ejecuciones de comandos se refiere al n?mero de veces que sus comandos pueden ejecutarse en un mes determinado. Cada clic en una tarjeta o bot?n del tablero, la activaci?n de una regla o la ejecuci?n de un comando programado cuenta como una ejecuci?n de comando.

Puede leer m?s sobre la cuota de Butler aqu?: <https://support.atlassian.com/trello/docs/butler-quotas-and-limits/>

Si tiene alguna otra pregunta, no dude en hac?rnosla llegar y estaremos encantados de ayudarle.

*** ** * ** ***

Hi there,

The number of command runs refers to the number of times your commands can run in a given month. Every click on a card or board button, triggering of a rule, or execution of a scheduled command counts as a command run.

You can read more about Butler quota here: <https://support.atlassian.com/trello/docs/butler-quotas-and-limits/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Maria Camila Hern?ndez Betancur
body: Hi, Lara.

Thanks. Other question. In the free plan, is the limitation of 250 command runs per project, per work team or per task?


author: Lara
body: Hi Maria,

The 250 command runs apply to all boards that belong to that free Workspace.

To clarify, this quota is shared by all the users who belong to the Workspace and it applies to all boards that are part of the Workspace.

Say you have 8 boards in the Workspace, that means, between those 8 boards, Workspace members can only run 250 command runs per month.

Let me know if you have any further questions!

All the best,

Lara  
The Trello Team


author: Thomas
body: Hi [@Lara](/t5/user/viewprofilepage/user-id/4130426)

In the automation panel you can see the workspace activity and the number of automation runs for the current month but is there a way to access some kind of historial of the last months?

Thanks in advance
Attaching PDF to Card
Asked by Robert Gietl:

When I drag and drop a PDF into a card from my computer I get a message saying "Change not saved: failed to sync with the trello server". I tried attaching from my Ipad and the card shows an attachment but when I try to open attachment on Ipad it just opens up a screen with the file name and document size, if I try to open the document on laptop it gets stuck in "loading preview". I have searched the help community and not seeing any answers. Any help greatly appreciated.


Answers:
author: Jackie
body: Hi Robert!

If you're able to swap networks and try again folks in [this thread](https://community.atlassian.com/t5/Trello-questions/Change-not-Saved-failed-to-sync-with-the-Trello-Server/qaq-p/1321340) have seen success in resolving similar issues to what you're experiencing now.

Cheers,

Jackie
Can I send a screenshot to an existing card? I don?t want to add it as an attachment later
Asked by Bree Hassel:

I can't figure out how to take a screenshot on my iPhone and forward it to attach to an existing card on Trello. I want to add it to the card without having to save the screen shot first.


Answers:
author: Bree Hassel
body: I don't have the add to card option. Only list or board. It wants to create a new card. [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993)

comments: author: Hannah Humbert - Simpla Workflows
body: Ah, that might be a limitation of the IOS version. You can always reach out to [Trello support](https://trello.com/contact#/) to see if that's expected.


author: Hannah Humbert - Simpla Workflows
body: Hi [@Bree Hassel](/t5/user/viewprofilepage/user-id/4999410) ! Welcome to the community :) I'm on android but I assume the process would look like quite similar on an IPhone? Here's how it looks for me (note you need the Trello mobile app):  

![share screenrecording to trello.gif](https://community.atlassian.com/t5/image/serverpage/image-id/209158i93489076C943C23E/image-dimensions/340x679?v=v2 "share screenrecording to trello.gif")
Outlook add-in to add emails to Trello no longer working
Asked by Philip Bates:

We've used this add-in successfully for many months with Outlook 365 but unfortunately it seems to have stopped working recently (presumably because of some change on either Outlook 365 or Trello). Have others experienced the same problem? If so, has anyone found a workaround?

Thanks in anticipation.

Philip


Answers:
author: Christl_Email for Trello
body: Hi [@Philip Bates](/t5/user/viewprofilepage/user-id/4999331) , and welcome ?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up.](https://trello.com/power-ups/5d4c0b80452f202510cce4cc)

Unfortunately I don't have info or advice on why you're running into trouble, sorry. But it seems like you are not alone. Check out this post <https://community.atlassian.com/t5/Trello-questions/Trello-Add-in-for-Microsoft-Outlook-Creating-Cards-with-Email/qaq-p/2065421>


Tags: app

ms-office-365

ms-outlook
Email notification link to laptop app instead of online
Asked by Stephanie Thunissen:

I like the feature of email notification which shows the updates on Trello.

When I click on the links to look at them, they direct me to the online website. I would like to know if there is a way to direct them to the laptop application instead of the online website.

Many thanks in advance for your feedback and support.


Answers:
author: Sal
body: Hi Stephanie,

Welcome to the Atlassian Community, and I'm glad to see you have joined us.

I'm afraid, but at the moment, there's no option to enable Trello links to be opened through the Desktop app. So right now, all the Trello links will open directly through your browser instead of using the app.

Understandably this could be a nice feature to be added to Trello. And so, I've marked your feedback as a feature request with our product team.

You could use a Redirector extension on your browser as a workaround, redirecting the links to your Trello app.

* [Redirector for Chrome](https://chrome.google.com/webstore/detail/redirector/ocgpenflpmgnfapjedencafcfakcekcd)
* [Redirector for Firefox](https://addons.mozilla.org/en-US/firefox/addon/redirector/)

You can find more details about this workaround from this community post [here](https://community.atlassian.com/t5/Trello-questions/Forcing-Trello-URLs-to-Default-to-Desktop-App/qaq-p/643869).

I hope this helps.
Is there a way to arrange/filter tasks (cards) in a column (list) based on their labels?
Asked by denizsutas:

I'm trying to find a way to rearrange the tasks (cards) under individual columns (lists), based on the labels I assigned the tasks. Like, I want to group the tasks with the same label together.

So far I don't see a way of doing it, would greatly appreciate your help!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@denizsutas](/t5/user/viewprofilepage/user-id/4999287) welcome to the community! It's not currently possible to set permanent list sorting so that cards always stay in that order (like in Airtable or Notion), but you can use [butler automation](https://support.atlassian.com/trello/docs/butler-overview/) to help keep your cards in order.   

You might want to have several commands:  

1. A schedule command:  
![schedule command sort list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209155i7DE71CB0DF9B8597/image-size/large?v=v2&px=999 "schedule command sort list.PNG")  

2. A trigger-based rule:  
![sort list.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209156i3FBFAE9252BD9C6F/image-size/large?v=v2&px=999 "sort list.PNG")  

You may also want to add another rule that says something like "when any label is added to a card in the "To Do" list, sort the list by label...."  

comments: author: Michael A_ Lowe
body: Is there an easy way to modify this so several lists are sorted by the same label order?


Tags: filter

task
My custom fields recenlty disappeared from my board
Asked by Sebastien Fournier:

Hello there,

I have been using custom fields on a free board for a while now and they recently disappeared from my board. I was told that the feature was no longer available for new boards unless buying a subscription but that it was grandfathered in free boards already using the feature before the change was made. Has anyone experienced the same issue recently? Is there a fix so that I get them back?

Thanks.


Answers:
author: Jackie
body: Hi Sebastien!

After reading through [this thread](https://community.atlassian.com/t5/Trello-questions/Trello-has-made-custom-fields-paid-What-happens-if-I-had-a-board/qaq-p/1787828) of a similar situation (you'll need to scroll down a bit to the conversation between milene_langelsag and Anna Saraceno) it sounds like this is an issue that would probably need to be addressed by [Trello support](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/) which I've linked.

However, if the Power-Up was disabled by you or someone with access to customize your board they are not able to re-enable it.

Hope this helps!

Jackie
A way to upload the cover art for the card once so other board users can use it
Asked by ???? ????????????:

Is there a way to save a cover art for the cards in Trello so that all users using a board can use it in cards without uploading it?


Answers:
author: Sal
body: Hi Ilya,

Welcome to the Atlassian Community, and I hope you have had a good experience so far.

I'm afraid no, you can't save the card cover to be reused in other cards on your boards. You'll have to upload them individually to each card you have on your board if you want to reuse them. Understandably this could be a nice feature to be added to Trello. And so, I've marked your feedback as a feature request with our product team.

As a workaround, you can copy and paste the card to another list using keyboard shortcuts: <https://trello.com/shortcuts>.

Otherwise, you could create a Butler card button to copy that card (including the cover image) to a list.

I hope these suggestions help you while we don't have a built-in feature to reuse your card covers.
Why do cards become "grey" ?
Asked by MonCoach:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/209034iCF845AF0C599891D/image-size/large?v=v2&px=999 "image.png")We use Trello to manage a small association that we have created - we are 5 members. We have created different cards and everything ran smoothly. However, most of our cards have now become "grey" like if they are inactive, except that we still use them and it's not systematic...

How can we make all our cards "visible" again?

Thank you very much for your help,

Gitte


Answers:
author: Zulfiqar Bin Zafar
body: Hello [@MonCoach](/t5/user/viewprofilepage/user-id/4999040) ,

Welcome to the community.

It sounds like you have '[Card Aging' Power Up](https://help.trello.com/article/820-card-aging)enabled. If you disable that power up, your cards should appear as normal.

Thanks \& Regards,

Zulfiqar Bin Zafar
Trello workspace
Asked by JARSTOL Meble:

We are in the process of implementing the application in our production. I have a question, do we have to buy a separate plan for each workspace?


Answers:
author: Gaurav Kataria
body: If you have a small team, then you can buy Premium or Standard plan for a single workspace and consolidate all your boards and users in that workspace. That will be the most economical option. However, if you have a large organization with many teams that use different workspaces, then consider the Enterprise plan, which allows unlimited workspaces. <https://trello.com/en/pricing>
How do I attach a Google Drive folder without showing contents?
Asked by David Adler:

Since some time when attaching a google drive folder in Trello all the files from the folder are shown directly in the card. With large folders this becomes extremely messy and a bit anoying as I have to scroll a lot to get to the activities section. Is there either a way to 'minimize' the attached folder, so that only the folder is shown (as was some time ago) or a gernal setting that allows to switch back to the old mode where only the folder was shown in the list of attachments?


Answers:
author: Nathan Smith
body: Hi [@David Adler](/t5/user/viewprofilepage/user-id/4998937)

Nathan here from Trello Support, right now that's not possible with our Google Drive Power-Up but I've passed your interest in this onto our team for consideration!

comments: author: David Adler
body: Thanks. An option along these lines would be very appreciated.


Tags: attachment

google-drive
Email notifications
Asked by ??????? ????????:

Hello. We have really big state and a lot of conversations and comments in cards, and every of them creates notifications. So we have a lot of garbage in mailboxes.

But we need notifications only from system analytics.

Is it possible to send email notifications ONLY for marked people?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@??????? ????????](/t5/user/viewprofilepage/user-id/4998836) welcome to the community! Trello doesn't off the ability to customize what activity you'll be notified of - it's either all or nothing. One way to cut down on notificaitons is to un-watch cards:  

![unwatch cards.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209152i0DECCB126B00C73D/image-size/large?v=v2&px=999 "unwatch cards.PNG")  

<br />

Moving forward, you can un-check the option to watch cards when commenting:  

![unwatch comments.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209153i10F4B906F151075B/image-size/large?v=v2&px=999 "unwatch comments.PNG")  

(this will be applied to all comments you make moving forward).  

If you want to cut back on notifications even further, one workaround would be to turn off email notifications altogether and create custom notifications using [butler automation](https://support.atlassian.com/trello/docs/butler-overview/). You can set this up so that when something happens in Trello, for example, someone is @mentioned in the comments of a card, or a card is almost due, butler will send a slack message or email.


author: Magda
body: Hi.

You can edit notification scheme for project.

For example, for issue commented you can send notification only to Reporter (or email adress)

Now I see it's trello, sorry ;)
Can butler create due dates for advanced checklist items?
Asked by N&M Catering:

Hey community,

I am looking to set a due date for a set of checklist items that will be added to a card a ta specific time.

i.e

7 days before a card is due a checklist is added to a card

Then checklist item 1 due date is set to 7 days prior to due date

Thank you for you help


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@N\&M Catering](/t5/user/viewprofilepage/user-id/4998820) ! Welcome to the community :) yes, it's possible to set this up with butler automation! Butler is able to set due dates on checklist items automatically - in your case, you want these dates to be a variable seeing as it will always be different. To achieve this, you would need a custom date field to hold the overall due date.  

Here's an example of how it could look:  

![Cascading checklist due dates.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/209150i4D0EE69A49F9DD0B/image-size/large?v=v2&px=999 "Cascading checklist due dates.PNG")  

This will only apply when setting the due date for the first time.
update billing address
Asked by Anna Gunn:

Can i confirm the billing address for the credit card on file? I cannot update the credit card without confirm the correct billing address is being used.


Answers:
author: Brittany Joiner
body: [@Anna Gunn](/t5/user/viewprofilepage/user-id/4998683) welcome to the community! i don't think you need an address, just a zip code! But admittedly i don't know exactly how you could see that either. You could re-enter the card and provide the zip code that you want to be used!

comments: author: Anna Gunn
body: I did, but it declined my credit card


author: Brittany Joiner
body: [@Anna Gunn](/t5/user/viewprofilepage/user-id/4998683) and did it say it declined because of the address?


author: Anna Gunn
body: yes, it declined because of the address, I even called my bank to confirm and that was the reason


author: Brittany Joiner
body: [@Anna Gunn](/t5/user/viewprofilepage/user-id/4998683) might need to reach out to support. I'm not even sure where the address is, I've only ever had to put in a zip code


author: Anna Gunn
body: Thanks! I did submit a ticket but is there a chat or a number that I could call Trello?


author: Brittany Joiner
body: [@Anna Gunn](/t5/user/viewprofilepage/user-id/4998683) no sorry, just the form on the contact page! In my experience they usually respond within a couple days!


author: Anna Gunn
body: appreciate the feedback and info...hopefully I will hear back soon!

thank you!


author: Brittany Joiner
body: [@Anna Gunn](/t5/user/viewprofilepage/user-id/4998683) no problem! good luck!