youngmon/atlassian-qna huggingface dataset:
User Macros not editable after restore
Asked by Fabian_Ebner:

Good Morning from Germany!

I'm expiriencing the following Problem:

When I'm restoring Confluence from an XML-Backup everything seems fine at first glance. But when trying to edit a user macro on a page it loads for eternity and i am not able to reach the menu to set parameters.

The next curiuous thing is: When I edit the macro definition from the configuration menu and save them i am again able to edit the macro parameters on a space.

Is this a confluence-Bug or am i just importing the wrong way?

This is what I've done for testing:

- Export from Confluence 6.1.2 to Confluence 6.7

- Export from Confluence 6.1.2 to Conluence 6.1.2

- Export from Confluence 6.1.2 to Confluence 6.3

- Export from Confluence 6.7 to Confluence 6.1.2

Neither of the above tests showed the desired result....

Thanks for your help in advance


Answers:
author: AnnWorley
body: Hi Fabian,

You are running into a bug: [Can't edit User Macros after upgrading Confluence 6.6.0(User Macros broken after upgrading)](https://jira.atlassian.com/browse/CONFSERVER-54778) The same symptom of being able to edit then re-save the user macros to fix the issue was reported in the comments and in a support case.

Please let me know why you are importing a site import. Are you building a test/staging environment? There are several caveats with the site imports, described in [Restoring a Site](https://confluence.atlassian.com/doc/restoring-a-site-152034.html). In particular, wanted to call your attention to:
> Version compatibility. Confluence accepts site backups from many previous Confluence versions. You can check which versions are accepted in the Backup and Restore screen. You can only import into a later version of Confluence, not an earlier one.

At the moment the only workaround is to edit the User Macro and re-save it, which only appears to work temporarily.

Please add your input on the bug report, to emphasize the inconvenience this is causing.

Thanks,

Ann

comments: author: Fabian_Ebner
body: Hi Ann,

thanks for your answer. At the moment I'm building indeed a testing environment. We have several different Confluence-Instances which need to have that specific version but with the same content. Therefore I am trying to provide these instances with a global backup from my development-instance.

We heavily rely on user macros (about 30 macros). Because of that it's realy annouying to open every macro and save it again on every Confluence-Instance... (30 macros on 7 instances plus verifying that everything works....)

I've upvoted the Jira-Issue and hope this gets fixed soon!

Best Regards

Fabian
Colour scheme in page history not visible when printing it to pdf of it
Asked by coert klaver:

Hi,

Im am trying to save page history compares as separate pdf's to inform a team member not yet connected to our confluence pages. In the browser, added, removed lines have colours, but when I creat a pdf of the page by printing to pdf, the colours are gone, so I can only see the removes, not the additions. Is it possible to accentuate the additions by underlining?

Thanks,

CK


Answers:
author: Damien Tan
body: hi [@coert klaver](/t5/user/viewprofilepage/user-id/380123)

I think you are referring to this feature that is being requested over here am I right?

* <https://jira.atlassian.com/browse/CONFSERVER-24639>

For now, when you export from a "Versions Compared" page into PDF, it will still give you the latest copy of the current page in PDF.

Perhaps you can make a comment and vote on the ticket and see if we're able to gather enough interest to convince the PM to re-open the suggestion


Tags: page-history
Can I disable the new user welcome for Confluence?
Asked by Jarvin Li:

Hi all,  

I'm wondering if I could disable the new user welcome for Confluence for all my new users.

Or disable the intro video only.

Any help would be appreciated, Thanks!


Answers:
author: Krisztian Kovacs
body: Hi there,

I've just found this: <https://confluence.atlassian.com/confkb/how-to-skip-the-onboarding-page-welcome-action-for-new-users-in-confluence-777016501.html>

Let me know if it helps.

Cheers,  
Krisz

comments: author: Jarvin Li
body: Hey Krisz,

Thanks for the link and it worked great for me.

Thank you!  
Jarvin
CTRL+\ to Clear Formatting Will Not Work with AgileBits 1Password
Asked by Jason Tolotta:

EDIT: Operating system is Microsoft Windows 10

If using the shortcut CTRL+\\ to clear formatting while having AgileBits 1Password installed will trigger the 1Password context menu.

Anyone have a workaround without disabling 1Password?


Answers:
author: Shannon S
body: Hi Jason,

I have 1Password installed, and while I'm not able to replicate the issue, it looks like you can change your shortcuts:

![Screen Shot 2018-02-09 at 3.55.34 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/14576i30D94BE7A81113C7/image-dimensions/486x304?v=v2 "Screen Shot 2018-02-09 at 3.55.34 PM.png")

Perhaps you can go into your preferences and change the shortcuts it uses so it doesn't interfere with the Confluence shortcuts?

Regards,

Shannon

comments: author: Jason Tolotta
body: Thanks I did update the Keyboard Shortcut.

1Password on Windows has the shortcut setting under the **Logins** section not General.


author: Shannon S
body: Hi Jason,

No worries! I thought it might be different on Windows but I don't have an example here to test.

So updating the shortcut helped you to avoid the issue?

Regards,

Shannon


Tags: confluence-cloud
Blueprint templates - copying, editing and user macros
Asked by Pip Regan:

Hi,  
I want to create a copy of the meeting note blueprint so that I can change the structure for some of the meeting notes we capture. I also want to keep the original blueprint. The use case is as follows:  

We have users wanting to use the existing blueprint for meeting notes and others wanting a modified version. I can't find a "duplicate" function so I made a global template but find that things like $currentDateLozenge no longer work which is tedious. Is there a way to get this working? Are user Macros the answer? If so are they supported on cloud instances?  

Ideally I'd also be getting users to tag the notes by customer name so that they can later be filtered by customer.  

Any ideas? I'm sure it should be easy...


Answers:
author: Shannon S
body: Hi Pip,

You can [edit existing Blueprints](https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html) but it's not possible to duplicate them. If you need to make a new one, then these need to be developed, much like add-ons.

* [Developing Confluence Cloud Blueprints](https://developer.atlassian.com/cloud/confluence/blueprints/)

Inserting the current date would indeed need a User Macro, but this is a restricted function in Cloud, so not possible.

We do have a feature request to be able to set variables in Cloud Confluence, so please feel free to vote on and watch this issue:

* [CONFCLOUD-3999](https://jira.atlassian.com/browse/CONFCLOUD-3999)

Let me know if you have any questions.

Regards,

Shannon

comments: author: Mark McPartland
body: I have the exact same use case as [@Pip Regan](/t5/user/viewprofilepage/user-id/110460) .  
From 2018 response I see it was not possible to duplicate or even create a fully useful separate Blueprint in Cloud.  

What is the likelihood you will introduce ability to duplicate templates at all [@Shannon S](/t5/user/viewprofilepage/user-id/510046) ?  

cheers  
Mark


author: Shannon S
body: Hi Mark,

In Pip's case, they wanted to duplicate an entire blueprint, which is a set of programmed instructions that work with a set of global templates.

In general, you can copy the information from one template, and paste it into a new template. However, things like blueprint variables will no longer work, which is the problem that Pip ran into.

You can [create your own template](https://confluence.atlassian.com/confcloud/blueprints-and-user-created-templates-724764985.html), and copy the data from one template into another through copying and pasting. This will work so long as there aren't any blueprint variables on the page.

The official feature request for copying *templates* is available below:

* [CONFCLOUD-7752](https://jira.atlassian.com/browse/CONFCLOUD-7752) *Add ability to copy templates* (Cloud)
* [CONFSERVER-7752](https://jira.atlassian.com/browse/CONFSERVER-7752) (Server version)

Let me know if you have any questions about this.

Regards,

Shannon


Tags: confluence-cloud
E-Mail "spam" on changing a confluence site/jira ticket
Asked by Oliver Schalch:

Hello Community,

Today I got around 10 E-Mails about changing things in release notes. As i like release notes and i guess many others, 10 Mails is to much.

Thats now a good situation to bring a "feature" request:

Changing things in JIRA/Confluence "shoots" to much emails - and here within the release notes the best example and proof.

Could Atlassian "enable" a kind spam-protection, if many changes stuff on a page, like summarize all them ober 5min (configure) and not mail out every little change.

cheeers

oli

![grafik.png](/t5/image/serverpage/image-id/14466i3FB6C0C524883351/image-size/large?v=v2&px=999 "grafik.png")


Answers:
author: JanR
body: The mails are related to attachments added/updated to a Confluence page. We had that problem in our company. I solved it by switching off the notification modules in a Confluence system addon related to attachments. There is a bug that the minor editing flag (Which, when set should suppress mails being send) doesn't seem to be recognized when files are added/deleted automatically to/from Confluence pages.

Check the attached screenshot. Might help.

Cheers,

JP

![DCB0C0A5-B55F-4EBD-A3BA-1C54E40D7207.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/17335iFC076E06A5516914/image-size/large?v=v2&px=999 "DCB0C0A5-B55F-4EBD-A3BA-1C54E40D7207.jpeg")


author: Daniel Eads {unmonitored account}
body: Hi Oliver,  

I got this batch of emails too and was surprised - the page that was edited was pretty old. I think this was a one-off fluke. Usually the releases emails are just for the latest version and only send one notification.

Confluence also queues up changes on a page and sends a digest with newer versions. I think in this case, it just didn't happen because the files were modified somehow (which does trigger an email every time).

I would be surprised to see something like this happen again anytime soon, even if no spam protection was added.

Cheers,  
Daniel
How do you create forms in Confluence?
Asked by Celine deBourgoin:

I need to create forms inside confluence. How can I do that? Please advice.


Answers:
author: Nic Brough -Adaptavist-
body: You'll need an add-on, as Confluence is a web-based editor and not a form collector.

Try Adaptavists "Forms for Confluence" and "Confiforms" as the well-established options on the marketplace.

comments: author: Celine deBourgoin
body: Thank you for the suggestions. I tried confiforms but find it very clunky with macros based and not made for signatures. I will try Adaptavists forms for confluence.


author: AnnWorley
body: I took the liberty of expanding on Nic's suggestion to check the Marketplace - there are several options for forms: [Confluence apps](https://marketplace.atlassian.com/search?product=confluence&query=forms)


author: Celine deBourgoin
body: Much appreciated, Ann.


Tags: atlassian-marketplace
Confluence Licsenses
Asked by Rhett Thompson:

I recently requested that my server id for my serer licenses be reissued. I am getting errors on installation. Can you let me know if you can reissue the server key for confluence. The person who I was speaking with did not respond to any of my messages. The server ID has changed because I had to reinstall the software and everytime I use the old key it fails during the installation. Any help is greatly appreciated.

Kindest Regards,

Rhett Thompson


Answers:
author: AnnWorley
body: The server ID is used internally for our records but our license keys are not dependent on them. From a technical (not legal) standpoint you can apply the license to multiple servers with multiple server IDs.

To isolate the issue down to your license, please generate an evaluation license at <https://my.atlassian.com> and try that. If it also fails then the license is not the likely culprit; we will need to take a deeper look. If the eval license works but your paid license fails we can open a ticket for our customer advocates to generate a new license.

May I ask what error you get during installation when the old key fails?

comments: author: Rhett Thompson
body: Server ID does not apply you can install regardless of Server ID key. Thanks for your help.


author: Ryan Kearney
body: Rhett,

You could get a new license to match your new server ID. You can request a new license here: [http://my.atlassian.com/](http://my.atlassian.com/product)

<br />

You just select confluence server as the product, and insert your new server ID into the fields.

<br />

To find the new server ID:

1. Log in as a user with the JIRA System Administrators global permission.
2. Choose Admin \> System. Select System info on the left menu to open the System info page.
3. The Server ID is displayed in the JIRA Info section of the page.
Cannot access Confluence from Internet
Asked by John Gooch:

On my local network, I can access my local self-hosted Confluence server fine from my workstation. However, I cannot access it from the Internet.

I mapped TCP port 8090 on my WAN port to port 8090 on the IP address of my local Confluence server. Both curl's and http requests in Chrome time out. It seems like the connection starts but doesn't complete so that I get a login screen from Confluence.

The browser says

```
This site can?t be reached

<domain>?took too long to respond.

Search Google for<domain> 8090



ERR_CONNECTION_TIMED_OUT
```

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />

<br />


Answers:
author: AnnWorley
body: Hey there John,

Looks like you fixed it, since I can get to the login from my computer which is not on your network:

![Screen Shot 2018-02-08 at 3.31.01 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/14456i83B7E286BC700C49/image-dimensions/767x281?v=v2 "Screen Shot 2018-02-08 at 3.31.01 PM.png")

Do you mind updating the thread to let us know what you did?

If there is any other issue or I misunderstood the case, please let me know.

Cheers,

Ann

comments: author: John Gooch
body: I didn't change anything, but I was trying to get to it from within my home network. I turned wifi off on my phone and tried it from the Internet....it works!

It must be that my firewall only allow connections that originate from public IP addresses to enter from the WAN port.

Thanks for checking.
Need help with setting up confluence?
Asked by Greg Call:

I am trying to set up confluence on my mac. I can't launch the confluence download. super frustrating. can i get some help?


Answers:
author: Ryan Kearney
body:     I suggest using Docker so that you can set up a local install of Confluence. I have made some simple instructions for you to follow:

    1. Download & install Docker https://docs.docker.com/docker-for-mac/install/
    2. (IN TERMINAL) docker run --detach --publish 8080:8080 cptactionhank/atlassian-confluence:latest
    3. (IN BROWSER) http://localhost:8080/



comments: author: Greg Call
body: ok. i think this is not what i want. I want the cloud based confluence license. Any idea on how to switch. I think i choose server when i wanted cloud??


author: Ryan Kearney
body: Ah. Okay try this link- <https://www.atlassian.com/software/confluence/try>  

Here is the documentation link for setup: <https://confluence.atlassian.com/cloud/set-up-your-trial-744721599.html>


author: Greg Call
body: it says email already exists and it won't let me proceed. Man this is so frustrating.


author: Ryan Kearney
body: Check this page <https://my.atlassian.com/product>. You might already have a cloud site.


author: Ryan Kearney
body: Any updates on this?
Insert a watermark on a Confluence page
Asked by Adam McDonald:

The problem I am trying to solve is to identify brainstorming pages or works in progress as not being final. I was thinking that embedding a watermark on the page would be a good way to do this. We have a hosted version of Confluence. Anybody have any ideas?


Answers:
author: Shannon S
body: Hi Adam,

Another user came up with a User Macro that might help you do this.

* [How can I add a watermark to a page?](https://community.atlassian.com/t5/Confluence-questions/How-can-I-add-a-watermark-to-a-page/qaq-p/152204)

What I would do, however, is add an info, tip, note, or warning macro to the top of the page to let users know the content is not yet final.

* [Info, Tip, Note, and Warning Macros](https://confluence.atlassian.com/doc/info-tip-note-and-warning-macros-51872369.html)

I hope this helps, but let us know if you have any questions.

Regards,

Shannon
Needs Macro That Changes View in Intervals
Asked by Terri Berry:

Is there functionality for my Confluence page for an object that will switch views like every ten seconds or so to the user and the user can click on one of the views to be taken to another page?


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Terry,

[Handy Macros](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) add-on has a [Handy Carousel](https://demo.stiltsoft.com/display/HM/Handy+Carousel) macro, you can take a look at this.

comments: author: Shannon S
body: Thank you for that suggestion as well, Andrey! I missed that one! :)


author: Shannon S
body: Hi Terri,

Can you clarify a bit what you need? It is definitely not a built-in feature but there might be an add-on for that, otherwise you can write a [User Macro](https://confluence.atlassian.com/doc/writing-user-macros-4485.html) if you're on Server.

I believe you might be referring to something like a changing banner like some websites have, but if you can describe more what you need, it will help us to suggest a solution for you.

Regards,

Shannon

comments: author: Terri Berry
body: That is exactly it! A changing banner.....that moves in a window.....Also what would work is an image that fades out and can be replaced by another. Like a Slideshow basically but it would be hands-free for the user. Would also consider a slideshow that the user had to manually slide through pages/images

Thank You


author: Shannon S
body: Terri,

Thank you for verifying that.

I did find a few add-ons that *might* help you, but I cannot confirm their exact behavior as I haven't personally used them before:

* [Presenter for Confluence](https://marketplace.atlassian.com/plugins/de.incloud.confluence.presenter/server/overview)
* [Image Slider for Confluence](https://marketplace.atlassian.com/plugins/com.simplenia.confluence.plugins.imageslider/server/overview)

As well as a few here that might do the trick:

* [Marketplace: Confluence apps related to "slides"](https://marketplace.atlassian.com/search?product=confluence&query=slides)

Otherwise, you *could* use script to do this, and insert it [using the HTML macro](https://confluence.atlassian.com/confkb/how-to-use-javascript-in-confluence-313458839.html):

* [Creating an image slide show](http://www.javascriptkit.com/howto/show3.shtml)

Just be aware that the HTML macro isn't enabled by default and so you'll need your administrator to enable this for you.

If you happen to be on Confluence Cloud instead of Server, that final option won't work for you, but you still may find many relevant add-ons that could help you out.

I hope this helps but let me know if you have any questions.

Regards,

Shannon


author: Terri Berry
body: Thank You....would you happen to know if I could download these macros/add-ons without if I am already using a companywide and licensed version of Confluence?


Tags: atlassian-marketplace
Embedding the JIRA Collector form in Confluence Shows 2 Forms
Asked by Rebecca Allen:

I want to arrange the fields, adjust the colors, style, etc.


Answers:
author: Shannon S
body: Hello Rebecca,

There are a few ways that you can customize your [issue collector](https://confluence.atlassian.com/adminjiraserver/using-the-issue-collector-938847338.html). See [Advanced use of the Jira Issue Collector](https://confluence.atlassian.com/adminjiraserver/advanced-use-of-the-jira-issue-collector-938847349.html) for more details.

In terms of color customization, I am not aware of the way to do that, but we do have a feature request in order to gather interest:

* [JRASERVER-63893](https://jira.atlassian.com/browse/JRASERVER-63893)

You could try using CSS or HTML to customize what you see, but built-in, I don't believe it's possible. I have tagged your post so that Marketplace vendors will see and if they have any suggestions, they can let you know here.

Let us know if you have any questions.

Regards,

Shannon

comments: author: Rebecca Allen
body: Thank you! I need to know if, after notification is triggered, I can force the user to enter the intended recipient? For instance, there may be multiple approvers and different approvers for each user -


author: Shannon S
body: Hi Rebecca,

To clarify, I believe what you're asking is that when a user submits a question via Issue Collector, then they're forced to choose an approver? Is this correct?

Keep in mind that approvers are specific to Service Desk, and thus the collector isn't designed to perform that task with Service Desk. In addition, issues created via the Issue Collector won't have a requesttype set and will cause issues with Service Desk operating correctly.

I would recommend using the Customer Portal in these cases rather than an Issue Collector.

If you have any further questions about this, I would actually raise it as a new question, so that the title matches your question and more users can see it and help you with the exact issue. (Since your earlier question was about customization).

Regards,

Shannon


Tags: atlassian-marketplace

jira-core
How to set standard work week in hours for Tempo Timesheet
Asked by Doug Kozar:

We have the Tempo Timesheet add-on installed. Out-of-the-box, the default work weeks is 40 hours. Our standard work week is 37.5 hours.

How do I configure Tempo with a work week other than 40 hours?

P.S. Sorry, but I think this belongs in the JIRA community. I did not know there was a difference. Still new and learning JIRA/Confluence.


Answers:
author: miikhy
body: Hi Doug,

Even if Tempo is an App, you definitely can ask your questions here :)

As per answering your question, you have an admin page called "Workload Schemes" which is a list of all available "calendar layouts", it has to be combined with Holiday Schemes (days off basically) and it's also extremely linked to Jira's timetracking schedule as well. Once you design your workload schemes, you can apply them Team by Team in Tempo, meaning that different teams can have different agendas.

More details here: <https://tempoplugin.jira.com/wiki/spaces/TEAMS/pages/168984580/Working+Days>

Hope this helps!

Cheers

comments: author: Doug Kozar
body: Thank you [@miikhy](/t5/user/viewprofilepage/user-id/449205). How do I create a workload scheme? I am not clear on that from your response and the link you sent me does not clearly state how to create a workload scheme. At the moment, all we have is "Tempo Default Workload Scheme" which, even by itself, would be great to be able to alter. I just do not know how to do that or where it is located. Thank you for your patience and assistance as I learn Tempo.


author: Doug Kozar
body: Oh, nevermind. Right after I posted my response I snooped around and found what I needed. It is simple.

Navigate to Tempo \> Administration \> (Add-ons tab) TEMPO \> Workload Schemes \> click Edit on right side


author: miikhy
body: Glad it helped!

Whenever you're looking for an admin feature, I'd recommend the "gg" trick: simply press "g" twice and an input box will pop up, you can start typing and admin pages will show up! In that case, typing Workload would have helped!

Good luck with Tempo.

Have a great day!


Tags: tempo

tempo-timesheets