Left arrow key not working within cards
Asked by Karl Macnaughton:

I can't see anything on here about this, so maybe it's just me but the left arrow key has stopped working within cards. I can navigate around the text using the other three arrow keys but not the left one.

Importantly, this is unique to Trello; the left arrow key works perfectly in all other situations.

Does anyone have any idea what's going on?

Many thanks


Answers:
author: Daniel Eads
body: Hey everyone!

Sorry for the trouble you've all encountered using the left arrow key to navigate in your cards. This is a known issue that we've been able to reproduce. We'll release a fix as soon as it's available!

Cheers,  
Daniel \| Atlassian Support

comments: author: Brian Azar
body: Thank you! I thought I was going crazy or that it was my brand-new keyboard.


author: Daniel Eads
body: **Update**: a fix has been released for this issue. Please reload your browser if you see this behavior in any open tabs, and things should be all patched up!


author: Jodi LeBlanc
body: [@Daniel Eads](/t5/user/viewprofilepage/user-id/1527694) do you have any news on the Trello app, there are a few users saying that the fix did not affect the app and they are still experiencing the issue.  
Thanks,

Jodi


author: Rohit myMO
body: I am facing the same issue since past 5 days


author: Jodi LeBlanc
body: Hi [@Karl Macnaughton](/t5/user/viewprofilepage/user-id/2670633) that is strange - all four arrow keys are working for me. What browser are you using? I am using Chrome. Have you rebooted your computer recently or cleared your cache?

comments: author: Jodi LeBlanc
body: [@Rohit myMO](/t5/user/viewprofilepage/user-id/2880200) can you please confirm what browser you are using and if you have rebooted and cleared your cache?

Thanks,

Jodi


author: Rohit myMO
body: Hello, I am using chrome and I have rebooted and cleared cache

Still the problem persist.


author: Jodi LeBlanc
body: Thanks everyone, I sent a note to the Trello Team to have them investigate. I will let you know when I hear more.

Jodi


author: Robert Costales
body: Same issues, on Trello in the Windows Store application.

Specifically, I encounter this issue when I try to use the left arrow to navigate text I am editing for list names.

comments: author: Daniel Eads
body: Hi Robert,

We expect the most recent release of the Trello desktop app in the Windows Store to be patched up. One thing that might help is to try uinstalling and reinstalling the app - [instructions for that here](https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app). Let me know if you're still seeing issues after trying this out!

Cheers,  
Daniel


author: Yann Shukor
body: Same issue for me too

Windows 10 64, Chrome

New Trello account


author: coccoinomane
body: Same problem here, for me and for my team.  
We all use Chrome 73.0.3683.75 so maybe that is the issue.  
We do not have Trello-related extensions.  
If I clear cache \& cookies, it works again for a few minutes, then stops working again.


author: manuel_coiai
body: I am facing the same issue on Chrome 73.0.3683.75. I've tested in Firefox 65.0.2 and it works. So it seems like a chrome only issue.

EDIT: I've tested in Chrome Canary 75.0.3737.0 and it works.

I've also inspected the page using the chrome dev tools and in the console I found this error:

Error handling response: TypeError: Cannot read property 'classList' of null pointing to a file of chrome extension, namely the List Layouts for Trello.

Upon disabling the extension everything works fine, so it's surely an extension problem. Now I'm gonna report it to their Github issue tracker


Tags: keyboard-shortcut