youngmon/atlassian-qna huggingface dataset:
Page Properties Report not showing pages
Asked by Yoshinari Tei:

I have created two pages both with the exact same labels except one of the label which represents the month. One article is showing up in the Page Properties Report and the other isn't.

<br />

There are a few other pages not showing up in Page Properties Report but very few. Right now, there are about 5 out of maybe say 60 or 70 pages that I have. But this is a great annoyance since I cannot show my reports to the team, I've read that there is a bug with this since god-knows-when era, are there any other alternatives to this?


Answers:
author: Yoshinari Tei
body: Resolve my own answer!! Found out that those pages did not include "Page Properties" because I left them out.. lol\~\~ Dumb mistake on my part that took ages to find out XD


author: Kishan Sharma
body: Hi [@Yoshinari Tei](/t5/user/viewprofilepage/user-id/4575604) I have seen this behavior in the past where in the pages you labelled do not appear instantly in the Page properties macro as you expect and it resolves on it own after a period of time taking several hours sometimes. This must be due to the caching happening under the hood. You can try removing the label and re-adding them to see if that helps.

comments: author: Yoshinari Tei
body: I've seen people on the community talking about the caching as well and nope, it definitely isn't that. My pages have been around since August and it is still not there. I have removed the labels and adding them back several times, still it doesn't helps at all..


author: Kishan Sharma
body: Ah ok, so the labels were added at the time of page creation or later ? Anyway that shouldn't matter here. If you remove the label and add a different label to it (not the same that you applied earlier) does that makes any difference?


author: Yoshinari Tei
body: I've tried so many different that I have given up on them.. I've tried things like:

1. Adding different labels to that page instead of the original ones
2. Delete those pages, recreate them entirely with different labels
3. Delete the parent page and recreate the child pages

None of the above works for that few pages and in addition, one of the parent page has two child pages, one appears perfectly fine and the other just refuses to do so... It seems like they're destined to fail lol


author: Kishan Sharma
body: haha, you have tried a lot of options already with no luck. Are you on free confluence plan ? If not, raising a support ticket to Atlassian is the better option here.


author: Yoshinari Tei
body: Unfortunately, I have exhausted all methods before coming up here for help and of course hoping for a workaround.. The only workaround I know of is doing a link back to the page but it is very tedious to link one page by one page..

We're on the free plan for now and it seems like the roadblock is here :/


Tags: cloud

confluence-cloud
Bulk export attachments
Asked by Raja Jeevan Kumar Maduri:

What can I (as a site administrator) do to export all the attachments in bulk from a Confluence space? Where do I restrict users from exporting attachments (alone) from within a Confluence page?


Answers:
author: Brant Schroeder
body: [@Raja Jeevan Kumar Maduri](/t5/user/viewprofilepage/user-id/4261960)

At the page level any user can select attachments and then download all to download all the attachments on that page. There is no way to prevent users from downloading attachments if they have access to the space or page.

For the space there is not a good way to get all the attachments. You can go to Space Settings \> Manage Space \> Export Space you can do an XML export. This will have an attachment folder but the attachments will not have the proper extensions associated so you will not be able to open them without adding the proper extension. So you would have to look through the XML to get those. I have heard of individuals who go to the attachments page under space settings and then download each file individually as an option.


author: Kishan Sharma
body: Hi [@Raja Jeevan Kumar Maduri](/t5/user/viewprofilepage/user-id/4261960)

As mentioned by Brant, space export is a workaround you can try to download all your attachments. You cannot restrict users from downloading the attachments if they have view access to it. If you are open for third party plugins you can explore app such as "[Attachments Manager for Confluence](https://marketplace.atlassian.com/apps/1222381/attachments-manager-for-confluence?hosting=cloud&tab=overview)" from Atlassian Marketplace, through which you can easily download attachments from your space.

comments: author: Raja Jeevan Kumar Maduri
body: Would be great that the "Attachments Manager" was a mainstream feature enabled by access control. Thanks for pointing me to the same though. Cheers!!


Tags: cloud

confluence-cloud
How can I access my confluence while it is suspended
Asked by bushen_shi:

Your Atlassian Cloud products are suspended {#toc-hId--1210304910}
------------------------------------------------------------------

<br />

Page show me that "update payment detail".  

I want to export my history docs to another account.  

how can I re-access my confluence page ? I want to export the docs I wrote on it.


Answers:
author: Tansu Akdeniz
body: Hi [@bushen_shi](/t5/user/viewprofilepage/user-id/4644291)

Welcome to the community.

It could be better to [create a support ticket](https://support.atlassian.com/). I don't think that there is a way without updating a payment details.
Login Issue-how to resubscribe
Asked by Alan Xu:

Hi all,

My current space was suspended by Atlassian team. I didn't check the email during the subscription period. I thought as I was not using any standard feature, it would return to free option automatically. When I found it was suspended, I can't do anything anymore. I added my credit card information and ready to pay. My information inside the space is important. could you please help look at my ticket and at least reply one of them? I have raised 4 tickets but no one reply anything on any of them.

BR

Alan Xu


Answers:
author: Medhat Ahmed
body: Hi [@Alan Xu](/t5/user/viewprofilepage/user-id/4567961)

I think you should just wait for the support to reply to you and please choose the right categorization while you open a ticket as its a sales ticket not technical one.

please accept my answer if it helps you on your issue.

Best Regards,

Medhat

comments: author: Alan Xu
body: Thank you Medhat. It got perfectly resolved!

Best Regards,

Alan Xu


Tags: cloud

confluence-cloud
Is there a JavaScrpt library which lets us create Trello card with JavaScript code.
Asked by ???:

such as the code:

// path to a trello JavaScript library.

\<script src="path/to/trello.js"\>\<script\>

// the container of trello in my html.

\<div id="trelloDiv" style="width:500px;height=500px;"\>\</div\>

\<scrpit\>

// create a trelloObj with domElement id and the apikey which specify my board.

var trelloObj = Trello.init("trelloDiv","trelloAPIKey");

// create a card with options.

var trelloCard=trelloObj.createCard("title",{ something here});

// add the new card to my board. then there is a new card in the target div.

trelloObj.addCard(trelloCard);

\</script\>

Thanks,

Emil


Answers:
author: Soumyadeep Mandal
body: [@???](/t5/user/viewprofilepage/user-id/3873661) Hope this link will help you out!!  
<https://medium.com/javascript-in-plain-english/using-javascript-to-create-trello-like-card-re-arrange-and-drag-and-drop-557e60125bb4>

comments: author: ???
body: Thanks for your reply, have a good day.


Tags: javascript

library
Trello suddenly run very slow lately
Asked by Tanat:

It takes lot of time for trello to load cards and pictures in my board.


Answers:
author: Esme Crutchley
body: Hi [@Tanat](/t5/user/viewprofilepage/user-id/3873641)

Welcome to the Community!

There can be a lot of reasons why Trello is running slowly at the moment e.g.

* There are a lot of cards/lists on the board
* The browser needs updating
* If you're using Chrome - you have too many tabs open
* If you're using Chrome - you have too many Chrome Extensions running

If you are using Chrome, there's a useful option that I found the other day that allows you to see exactly what it's running.

Click on the 3 dots (top left of any Chrome browser window) \> More Tools \> Task Manager. This will give you a complete list of everything that Chrome is running and what CPU it's using, which can be handy to identify anything that's doing something it shouldn't!

Please let us know if that helps!

Esme :)
How to suppress a picture pasted in a card ?
Asked by St?phane Bertho:

Hi

How can I delete a picture pasted in a card ?


Answers:
author: Michael Pryor
body: If you just don't want the image to appear on the front of the card, you can click "Remove Cover" from [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) screenshot.


author: Brittany Joiner
body: You should be able to see the image as an attachment on the card and click "delete" next to it. Are you not seeing that?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/91322i93C064D841954946/image-dimensions/605x221?v=v2 "image.png")


Tags: image
as a college prof, would a card represent my classes for the day?
Asked by Jeff Tix:

I'm new to Trello, so please forgive me. I'm task and sub-task driven. I'm a college professor, and I am wondering if I could build a card for each day in the semester, with tasks and sub tasks for the day. Is that the proper way to approach Trello?


Answers:
author: Brittany Joiner
body: Yes you could do this - each card being a day and subtasks for each day. But if the tasks are always the same, the easiest way would be to build a "daily" card and use the Card Repeater power-up to make the card clone itself each day, rather than you having to create it.

You could also create a different weekly card to create for days of the week, ie have a weekly repeating card on Monday with Mondays tasks and another one for Tuesday etc.

At the end of the day, Trello is like legos, so you can build whatever you want out of it. It just depends what you're trying to achieve that will determine what's the best way to go about it!


author: ezramorris
body: To be honest I'm not sure Trello is the best tool for something so fixed. There's not really any concept of sub-tasks. A 'card' would usually represent a task. On a card you can assign a due date and some simple checklists, but that's about it.

comments: author: ezramorris
body: I think it would end up very complicated. Say you had a card for each day. You'd also need a card for each task, which you would add to the 'day' card. Then I suppose sub-tasks could be represented in checklists, if all that was required was a simple line of text. With all the day and task cards for every day of a semester, you'd end up with a huge amount of cards, not to mention Trello doesn't represent cards-in-cards particularly well. The tool becomes a burden for the relatively straightforward activity required.

Maybe there's a better approach? Not sure why you linked to the site you did.
Upgrade from Gold to Business for additional Butler quota for testing
Asked by Bryan Huang:

Hi,

I upgraded to Trello Gold yesterday to make use of some additional features. Since I'm new to these features, I've been setting up things in Butler, then running some tests to make sure they work as expected. As such, I've hit the Butler command quota already. Since I'm still learning and am seeing increased quota as I'm doing setup \& tests, I'm wondering if it's possible to purchase additional quota for this purpose. Do I have to upgrade yet again to Business just to get this additional quota so I can finish my setup? I don't think I need the full Business feature set so I don't want to upgrade just for this additional temporary quota, but waiting til the 1st of the month to reset my quota also doesn't make sense.

If I do need to upgrade, since I just purchased Gold yesterday, can I just pay the difference for Business?

As a feature request - It would be really nice if we could test our automation and not have it count towards our quota.

Thanks!

Bryan


Answers:
author: Vini
body: Hi Bryan,

Can you please open a support ticket with us at <http://trello.com/contact>, so we can take a closer look into your account and your usage?


Tags: butler

gold

jira-work-management

test

upgrade
Member custom field
Asked by David Cramp:

Is there anyway of having a member custom field so, for example, I could have 'Manager', 'Assistant', 'Currently assigned to'. I now I can attach multiple members to a card but that doesn't necessarily tell me who is currently working on the job or who, for example, "owns" the job.

Thanks


Answers:
author: Brittany Joiner
body: You can use [Custom Fields Power-up](https://trello.com/power-ups/56d5e249a98895a9797bebb9/custom-fields) to add a drop down of member names - that way you can have a custom field for manager and pick a name from drop down, etc. This isn't exactly the same as being able to add members to the card, such as with their profile picture and updating filtering and such but if you just need a quick way to indicate who is doing what, this should work!

You could also use Butler to create rules to add those names to the field based on certain actions.
Can't sign up for Trello account using Microsoft 365 account (need help)
Asked by Anthony:

Hello,

I am trying to sign up for a Trello account using "Continue with Microsoft" sign up feature. I am working to get my entire organization to use Trello and using the Microsoft sign up feature would be a low hurdle for everyone to overcome. We're a nonprofit and use a .org email address.

Does anyone know how I could possibly fix this? See below for error message from Atlassian:

Hmm... We're having trouble logging you in. {#toc-hId--1354492202}
------------------------------------------------------------------

Sorry, we had trouble logging you in with your Microsoft account. Your specific Azure Active Directory configuration is not currently supported. We are working on it!

For now, please enter your email in the login form and click continue and we will direct you to the most appropriate login method.


Answers:
author: Nicholas M
body: Hi [@Anthony](/t5/user/viewprofilepage/user-id/3873192) , As the error message tries to convey you are using Azure Active Directory via Microsoft Login, which is not supported at present. The current button only supports 'social' logins via Microsoft. Think of these as hotmail.com or outlook.com email addresses. Unfortunately we dont know this until you come back from microsoft.

Good news however is we are at the very end of enabling the support for Azure Active Directory logins (We are working on it! :)) ETA is within the next week, its been in development for over a month now and tidying up the bugs found in testing. So just final touches. If you can wait great, if not you can setup accounts using login and password and then switch to Login with Microsoft when ready.

comments: author: Anthony Martinez
body: Hi Nicholas, that's great to hear! We're totally good on waiting. I'm excited to get my org on Trello soon but will await the update.

I appreciate the response. Thank you!

-Anthony


author: Andreas
body: Great to hear! We are also waiting for 365 login support. Is it possible to be notified in some way when you have it working?


author: ???
body: Hi [@Anthony](/t5/user/viewprofilepage/user-id/3873192) . Sorry to hear about the trouble you're having logging in with Microsoft.

First question: does your organization require SSO to authenticate with Trello?
How to sort cards by date of creation?
Asked by ????????? ??????????:

Hello! how to sort cards by created? It is necessary to sort cards from 04/01/2020


Answers:
author: Brittany Joiner
body: You can sort by list! So go to the list of cards you want sorted, and click the three dots at the top of the list. Then click "sort by..." and you can see various options for sorting, including Date Created!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/91323i1CC6CA08B1034895/image-dimensions/343x280?v=v2 "image.png")

Let me know if this helps.

comments: author: Michael Stedman
body: I do not see the Sort List option or any drop down menu to Sort. (Oct. 2022)


author: Brittany Joiner
body: [@Michael Stedman](/t5/user/viewprofilepage/user-id/5044484) do you see the three dots next to the list name?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/218891i86A11652EBDDB895/image-size/large?v=v2&px=999 "image.png")


author: Michael Stedman
body: Yes, I see the 3 dots.


author: Brittany Joiner
body: [@Michael Stedman](/t5/user/viewprofilepage/user-id/5044484) do you see the "sort by" option when you click those three dots? If you don't see the sort by option, then check that there is more than one card in the list. It will not appear if there's only one card in the list, probably because there's nothing to sort at that point.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/218930i3C16AAF5484647F0/image-size/large?v=v2&px=999 "image.png")
Can you sort cards based on due date / time?
Asked by Brent Ackors:

I am creating repeat cards with due dates and times. Can those automatically sort based on due date / time inside the list?


Answers:
author: Michael Pryor
body: You could set up a Butler rule to resort the list anytime a card was added:

<https://trello.com/c/bZH9iHxz/131-sorting-lists>

Otherwise you'd have to sort them yourself (click the ... menu)

comments: author: Brent Ackors
body: I have not tried the Butler yet.


author: Brent Ackors
body: They sort by due date, but I typically don't do that
Public board, observer users, add comments
Asked by morellana:

We are an academic unit in a university and have been creating a Trello board with suggestions for activities and tools for teaching and learning for some time now. We would like to make this board public, which anyone can access in consultation mode and can also write a comment if desired or needed. This will usually be useful and even more so in times of Remote Emergency Learning.  
We don't have Trello Business class or Enterprise yet, and we would like to know if an upgrade would be the solution or if we would have another alternative.  
We appreciate your collaboration.


Answers:
author: Vini
body: Hi Martha,

If you want to make it public as in *anyone* can access, you do not need to upgrade. All you need to do is set the visibility to public:

![Screen Shot 2020-04-21 at 20.01.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/91579iB8C916DF3683788A/image-size/large?v=v2&px=999 "Screen Shot 2020-04-21 at 20.01.40.png")

And adjust the settings so anyone can make comments:

![Screen Shot 2020-04-21 at 20.02.26.png](https://community.atlassian.com/t5/image/serverpage/image-id/91580i6E5CC9A5EE337C70/image-size/large?v=v2&px=999 "Screen Shot 2020-04-21 at 20.02.26.png")

If you want to restrict who can be an observer on the board, then yes, you might need Business Class for that. We do offer an [educational discount](https://help.trello.com/article/1133-educational-discount). If you are interested in that, please create a support ticket at <http://trello.com/contact>, and we will set it up for you.

comments: author: morellana
body: Thank you so much for your answer.

I found the comment permission option, which only appears when the board is set to public.  
Have a nice week!


Tags: board

observer
Why does a due date keep appearing on my cards?
Asked by Adam Hollander:

For some reason due dates keep appearing on my cards and I don't have any automations on so I can't figure out why. Any help greatly appreciated ?

* I remove a due date from a card
* I exit the card
* The due date mysteriously disappears
* I check butler and no automations are activate on the board
* Does my board have a ghost?

Here's a [screen recording](https://gyazo.com/c14f3d1f6bcc2185730995d7d51a5778).

FYI in case it helps I do have the following powerups active on the board: Scaled by Screenful, Google Drive, Custom Fields


Answers:
author: Esme Crutchley
body: Hi [@Adam Hollander](/t5/user/viewprofilepage/user-id/3866353)

You can contact Trello Support [here](https://trello.com/en-US/contact#/).

Click the 'Ask Trello Support' link.

Has this board been shared with people before? It might be that they still have a Butler rule running in the background?

If you click on Butler (top right of the board), then 'Account' bottom left, then the 'Account' tab, that will show any rules that are running, although if it's on someone else's account (not in the team), it might not show up, but it might! It's worth checking just in case. If it is someone else, then you could ask them to remove the rule.

Hope this helps

Esme :)


author: Michael Pryor
body: It definitely looks like something to do with Butler - I played the video slowly to look at the rules and they all looked like they were triggered on Add Card - are there any other users on the board?

comments: author: Adam Hollander
body: Unfortunately there is nobody else on the board and there are no butler automations activated.

I tried de-activating the Screenful plugin to see if that was maybe the issue but unfortunately it still is randomly happening.

It seems to only happen on some cards and seems to happen after I update them in some way. Really no rhyme or reason to it though from what I can tell.

Any suggestions? Do you guys have support that can check my account?


author: Mehdi Khatiri
body: Did you try ctrl+f5 ?

Before removing due date, use ctrl+f5 to refresh all assets in page, then remove due date.

comments: author: Mehdi Khatiri
body: command+f5 in mac


author: Adam Hollander
body: Thanks Medhi, I did try clearing browsing history but its still happening randomly unfortunately
Team Members showing 'On 0 boards'
Asked by Andrew Julius:

Hi everyone, I've tried adding and removing a colleague from our one team board, and they are showing 'On 0 boards' despite clicking on the acceptance link - would anyone know what I'm doing wrong please? Thanks


Answers:
author: Vini
body: Hi Andrew, you should be able to invite them directly from the board:

![Screen Shot 2020-04-21 at 18.31.58.png](https://community.atlassian.com/t5/image/serverpage/image-id/91573iEF082769CF4FADF0/image-size/large?v=v2&px=999 "Screen Shot 2020-04-21 at 18.31.58.png")

That should update the board count in the team page. If that is not working as you expected, do you mind sharing what are you seeing? If your screenshots contain any personal data, please open a support ticket: <http://trello.com/contact> -- otherwise we can continue here if you would like ;)
Comment persmission not working
Asked by emily Davis nelson:

I have set Comment Permissions to Admin (me) and Observers. However Observers do not have a comment box in the Activity section. How can I make this active?


Answers:
author: Danny
body: Hello [@emily Davis nelson](/t5/user/viewprofilepage/user-id/3871720)

Just wanted to confirm if the [board's Commenting permissions](https://help.trello.com/article/791-changing-permissions-on-a-board) were inclusive of observers as well as members?

Thanks,

Danny

comments: author: emily Davis nelson
body: Yes the commenting permissions are set to Members and Observers but the commenting feature is still not working for Observers. Any other ideas?


author: Danny
body: Is the board a public board or a team board?


author: emily Davis nelson
body: public


author: Danny
body: Hi [@emily Davis nelson](/t5/user/viewprofilepage/user-id/3871720)

Would you be able to set up a team board and test if an observer on that board can comment on the cards please?

Thanks,

Danny


Tags: comment