youngmon/atlassian-qna huggingface dataset:
Linked cards don't both Move to a list when button is enabled
Asked by Dawn:

I created a Master Board with a This Week - Next Week - and Soon lists. I have other boards with different lists (Sales, Marketing, Client Work etc.), and I created a Butler button to copy a card onto the This Week list (as well as one to copy to Next Week and one to copy to Soon).

It's working - yay!

My problem is that I created another Butler tip to move both linked cards to one Done list, but it's not working. One card will move to the Done list, but the other card does not move.

I've created the same Butler tip on both boards, and neither one is working.

Your help is greatly appreciated!

![Capture2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/73135i9BEB2811A55A7755/image-size/large?v=v2&px=999 "Capture2.JPG")

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/73133i6E921E766A44404B/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: Iain Dooley
body: [@Dawn](/t5/user/viewprofilepage/user-id/3638635) you need to add another action after "and for each card linked in the attachments":

![2019-11-18 at 4.47 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/73149iB5969570F4D83F02/image-size/large?v=v2&px=999 "2019-11-18 at 4.47 pm.png")

comments: author: Dawn
body: Ah! I see now! What I had before was like a pause where you're waiting for what's next. :) This worked perfectly! Thank you!


author: Esme Crutchley
body: Hi Dawn,

I have linked cards all over the place! This is one that I have for annual payments and it's a card button but the premise is the same. Every time I click this button there are things that I want to happen on the original board, as well as things that I want to happen on the linked cards.

Hope this makes sense:

![Screenshot 2019-11-18 at 18.12.11.png](https://community.atlassian.com/t5/image/serverpage/image-id/73273i8776DA6C6DCB81F0/image-size/large?v=v2&px=999 "Screenshot 2019-11-18 at 18.12.11.png")Esme :)

comments: author: Esme Crutchley
body: And this is how another annual one looks, this time for birthday planning:

![Screenshot 2019-11-18 at 18.16.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/73274iE5D043182230C9C2/image-size/large?v=v2&px=999 "Screenshot 2019-11-18 at 18.16.08.png")


author: Dawn
body: I like how you can move the due date to the same day next year - that is valuable information. Thank you!


Tags: link
Where do the icons come from in many of the Confluence templates
Asked by Brent Walker:

![2021-09-17_18-26-49.png](https://community.atlassian.com/t5/image/serverpage/image-id/160908i568C82CAA105D51B/image-size/large?v=v2&px=999 "2021-09-17_18-26-49.png")


Answers:
author: Ajay _view26_
body: Hi [@Brent Walker](/t5/user/viewprofilepage/user-id/4328341)

Icons can be added from the emoji icon present *page tool bar* in the edit mode. Have a look at the example below

![Screenshot 2021-09-18 075855.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/160912i4798B1D7BC6E5A24/image-size/large?v=v2&px=999 "Screenshot 2021-09-18 075855.jpg")

Have a great weekend!

Cheers

Ajay

comments: author: Brent Walker
body: Yes, I found them after sending this request. Apologies I forgot to respond to my own question with the answer. Thanks Ajay for responding.


Tags: cloud

confluence-cloud
Provisioning Corporate Confluence Workspace
Asked by Julien Gou:

Hi,

My team would like to create a Confluence workspace to act as a repository for both internal and client data. The IT Support team at my firm advised me to post here to obtain the next steps.

Thank you!


Answers:
author: KAGITHALA BABU ANVESH
body: Hello [@Julien Gou](/t5/user/viewprofilepage/user-id/4562107) ,

confluence is a great place for Documentation, Collaboration, versioning of Pages, Privacy related.

<br />

you have 2 choices for confluence hosting.

1. Is Confluence cloud. to get hands on, Atlassian enabled free tier up to 10 users. You can create account with your Gmail / office email. Due to free subscription some features may restricted.

[https://www.atlassian.com/software/confluence?\&aceid=\&adposition=\&adgroup=99845048595\&campaign=9607038140\&creative=542942703315\&device=m\&keyword=%2Bconfluence\&matchtype=b\&network=g\&placement=\&ds_kids=p52349467569\&ds_e=GOOGLE\&ds_eid=700000001542923\&ds_e1=GOOGLE\&gclid=EAIaIQobChMIwrbsuYKH8wIVOcEWBR05wQi7EAAYASAAEgJ9ffD_BwE\&gclsrc=aw.ds](https://www.atlassian.com/software/confluence?&aceid=&adposition=&adgroup=99845048595&campaign=9607038140&creative=542942703315&device=m&keyword=%2Bconfluence&matchtype=b&network=g&placement=&ds_kids=p52349467569&ds_e=GOOGLE&ds_eid=700000001542923&ds_e1=GOOGLE&gclid=EAIaIQobChMIwrbsuYKH8wIVOcEWBR05wQi7EAAYASAAEgJ9ffD_BwE&gclsrc=aw.ds)

2. Data Center - you can host in your own infra structure in your place or Cloud platforms like AWS / Azure.   

comments: author: Julien Gou
body: Thank you!
How does Trello work?
Asked by Alex Lee:

Hi there,

My manager heard about a feature in Trello and I have been asked to ask about it. We were wondering if Trello works this way:

1) an employee needs help and sends an e-mail message to help@organization.com

2) a card is created in our Trello account with that employee's details

3) we respond to the request and update the card

Thank you very much!

Alex Lee

mrleeincanada@gmail.com


Answers:
author: Iain Dooley
body: [@Alex Lee](/t5/user/viewprofilepage/user-id/3639243) Trello doesn't integrate with Email by default, but here are some ways that it can integrate with Email:

1) You can forward cards to Trello by getting the "email to board" address:

<https://help.trello.com/article/809-creating-cards-by-email>

In my experience this can be quite troublesome

2) You can install the Gmail or Outlook plugins to create cards from emails but the integration ends there, you can't reply from within Trello

3) You can use a separate ticketing system such as HelpScout and FreshDesk or ZenDesk etc. and then use the power up to view some information about conversations in Trello (functionality is limited, though, you still have to go back to those systems to reply)

4) You can use Benko Board which is an integration I created for using Trello as a Gmail client:

<https://trello.com/integrations/#benkoboard>

This also has a BenkoDesk upgrade that allows you to do shared email from Trello so you could all use help@organization.com without having to login to the same Gmail account. This actually allows you to reply from Trello and is a complete replacement for something like HelpScout or ZenDesk, and works from any device

5) I recently saw the founder of SendBoard on here who released this:

<https://sendboard.com/>

This runs as a power up, so it gets applied at the board level on a per board basis, and works similarly to HelpScout/ZenDesk etc. but since it's a power up it will not be available on mobile devices/tablets etc. it will only work in the desktop or web apps.

Let me know if you'd like a demo of Benko Board/BenkoDesk :)
Create JIRA tickets from an anonymous space
Asked by Dawn Fama:

Is it possible to create a Confluence form for non licensed users to submit requests to JIRA?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

If you can use our app - [ConfiForms](https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows?hosting=server&tab=overview) - then the answer is yes.

You can set up a service account to communicate with your Jira and use that connection/account to create Jira issues

<https://wiki.vertuna.com/display/TEST/Create+Jira+issue+with+applink+for+authenticated+users+and+with+webservice+connection+for+anonymous+users>

<https://wiki.vertuna.com/display/TEST/Create+Jira+issue+with+webservice+connection+with+files+and+remote+links>

Alex

comments: author: Dawn Fama
body: Hi Alex,

Thank you for your response.

We are using Proforma forms already in our organization and unfortunately, I don't think we could purchase another add on for this purpose. I was looking into JIRA's issue collector but it seems a bit limited.


Tags: confluence-server

server
In the "Smart Courses" add-on, how can I let others edit existing courses?
Asked by Nancy Bonanno:

I've been the sole administrator for "Smart Courses" (aka LearnUp!) for a couple of years and I am leaving. I can give permissions to other team members to create new courses, but I can't figure out how to give them permission to edit existing courses. They don't see the "edit" buttons underneath the existing courses. Does anyone know how to fix that? (I've put in a request to Creativas but today is my last day and I hadn't realized this was a problem. Not sure they'll get back to me in time.) Thank you.


Answers:
author: Fabian Lim
body: Hi [@Nancy Bonanno](/t5/user/viewprofilepage/user-id/3537740)

I would check if they have page restrictions to edit the content. Here is a link that provides details: <https://confluence.atlassian.com/doc/page-restrictions-139414.html>


Tags: confluence-server

server
Missing work/Data
Asked by Karen Schaefer:

I saved the work last night now my recent changes for the past week are missing. How do I retrieve my work.

Urguent need to report this issue to my boss later to day on the status, I really hate to let them know all my hard work for the past week is gone..

In dire straits,

Thanks,

Karen


Answers:
author: Karen Schaefer
body: Thanks for the quick response. I opened my file to continue to add more info to the document and all the work I did last week is gone. I poked around and I was unable to locate the latest data I inputted and saved last night. How do I retrieve my changes from last week's work?

Thanks


author: Nic Brough -Adaptavist-
body: Ok, we need to know exactly what is missing?

I don't mean things like the actual content (if you knew that, you'd be able to recreate it worst case), but is it a huge page, a set of pages, a load of attachments, an entire space?

Also, how have you lost it? Were you editing a page, clicked save and got an error and lost it all? Or did you wander off to make tea and come back to a blank page? Did you finish a load of pages this morning, had lunch and came back to find all the pages have disappeared?

There's lots more examples, but we could really use a 2-3 line story about how the loss happened and what was lost?

Before you start on that though, could you quickly check with your admins (space and system) that they haven't been messing with permissions, and see if there is anything in the "trash" for the space?

comments: author: Karen Schaefer
body: It was the actual content that I am unable to find.


author: Karen Schaefer
body: it was a huge table of data, in the Products Requirement document.


author: Nic Brough -Adaptavist-
body: Ok, you say "document", but we need to know what that is in "confluence speak" - an attachment? A whole page? A space? Part of a page?


author: Karen Schaefer
body: a whole page, typed directly into Confluence Cloud.


author: Karen Schaefer
body: Are there any solutions in retrieving my data?

Thanks


author: Nic Brough -Adaptavist-
body: There should be.

Confluence has an "auto save" that runs every few minutes. This only saves page type objects (pages, blogs and a couple of other things, but not attachments or images being created by drawing apps for example), but it means that there is a "draft" of your page you can revert to in most cases.

I'm not sure quite how you lost this page, whether you were editing and the updates vanished, or it was new and the save never happened so there's no new page there, but the next few things to look at are:

Space tools -\> content -\> trash (to see if your draft has been killed off)

Archived pages (at the bottom of the left panel)

Top menu -\> Recent -\> drafts


author: Karen Schaefer
body: Thanks for the response and assistance, Unfortunately I am still unable to find my needed documents.

thanks,

Karen


Tags: cloud

confluence-cloud
Where do I find my JIRA account subdomain?
Asked by Jack Luzadder:

Hi all,

I'm trying to connect Monday.com to JIRA. To do so, it's asking for a subdomain. I have no idea what this is. Is it the link to my project page or a link to my profile page? Maybe neither? Can someone explain where I find it? Sorry if it's a silly question.


Answers:
author: Boris Berenberg - Atlas Authority
body: It's the first part of the URL.

So \<subdomain\>.atlassian.net or \<subdomain\>.monday.com

comments: author: Daniel Capriles Medina
body: what if my link is:

<https://jira.corp>.\<company-name\>.com/projects/\<project-name\>

Thanks!


author: Pedro Reyes
body: Were you able to change the domain?


Tags: cloud

confluence-cloud

jira
How I can number the count of the old pages in the space?
Asked by Dzmitry Berdnik:

How can I automate counting the number of old pages in our space by picturing the information about the name of old pages?


Answers:
author: Ivan Lima
body: Hi [@Dzmitry Berdnik](/t5/user/viewprofilepage/user-id/4334881), welcome to Atlassian Community.

Are you looking to count the number of pages you have that fall under specific criteria? Let's say, pages with the last modified date older than 3 months and a title containing a particular word? Or is it something else like page history? Also, ultimately, what are you trying to achieve? Perhaps, if you can shed some light on that, it would make it easier to help out.

comments: author: Dzmitry Berdnik
body: Thanks, for your response. I just need to do the list with count old pages for the update. Could you help me, please?


Tags: cloud

confluence-cloud
?C?mo se puede suministrar sugerencias de art?culos exclusivos para agentes y usuarios finales?
Asked by Juan Portero:

En el portal de servicio se desea discriminar entre lo que puede ver un agente y un usuario final

![2021-09-17_09h25_19.png](/t5/image/serverpage/image-id/160806i13B0843FAA4095BA/image-dimensions/450x325?v=v2 "2021-09-17_09h25_19.png")


Answers:
author: Kishan Sharma
body: Hi [@Juan Portero](/t5/user/viewprofilepage/user-id/4505421)

Si su base de conocimientos contiene art?culos tanto para su equipo como para sus clientes, puede usar las restricciones de la p?gina de Confluence para ocultar art?culos a los clientes. [Consulte este enlace](https://support.atlassian.com/jira-service-management-cloud/docs/restrict-access-to-knowledge-base-articles/).

Los agentes tambi?n pueden encontrar art?culos de la base de conocimientos relacionados en la secci?n de la base de conocimientos de cualquier problema de Jira Service Management. Simplemente toque art?culos relacionados para buscar los art?culos asociados con un problema. [Consulte este enlace.](https://www.atlassian.com/software/confluence/guides/expand-confluence/confluence-and-jira-service-management#recommendations)


Tags: cloud

confluence-cloud
When a user was desactivated, what happens to his personal space
Asked by M?lanie Liguet:

Hi,

When a user was desactivated, what happens to his personal space?

I think his personal space was still accecible with url : [https://confluence.xxx/spaces/viewspace.action?key=\~name.lastname](https://confluence.xxx/spaces/viewspace.action?key=~name.lastname)

It is possible to delete personal space automatically when the user is desactived ?

Now, i'm on Confluence server but i have the same question on cloud because we prepare the migration.

Best regards,

M?lanie


Answers:
author: Kishan Sharma
body: Hi [@M?lanie Liguet](/t5/user/viewprofilepage/user-id/4533707)

Once you disable/deactivate a user, all the content they've created or contributed to will remain in Confluence, including their personal space, permissions or restrictions, and any data stored by third-party apps.

Natively, there's no functionality to delete the personal space when user is deactivated/disabled.

If you have older content that doesn't need to be accessible by everyone, you can consider exporting the space to XML, and storing it as a long-term backup and then delete. If you allow users to create personal spaces, this might be an appropriate action when someone leaves your organisation, and their personal space is no longer required.

Hope this helps!


author: Jonathan Leff
body: You can now [archive spaces](https://confluence.atlassian.com/conf59/archive-a-space-792498676.html), which seems to work for this application. If you don't want current users to be able to access content if they have old links to the space, you can also remove permissions.


Tags: confluence-server

server
Activity Stream in Confluence Cloud Not Refreshing Properly
Asked by Paul McDonald:

Hello All,

We've migrated Confluence from Server to Cloud and are having some issues with the old Activity Stream. I know the gadget has been deprecated, however from what I have read it will still work. That said, it did migrate over but does not always show the most recent activity. We are finding ourselves having to refresh it manually, sometimes several times to get the most recent activity to show and even after that, it doesn't stick.

I also know there is replacement (Recently Updated macro) but the problem with that macro is that it doesn't show the actual comment, only where it was posted.

We use the feature a ton to keep up on current activity so looking for some help on how I can either fix the old Activity Stream to show the most recent without having to manually refresh, or for suggestions on a replacement that will show the actual comments themselves in the macro.

Thanks in advance!


Answers:
author: Kishan Sharma
body: Hi [@Paul McDonald](/t5/user/viewprofilepage/user-id/4463085) there seems to be an [existing bug](https://jira.atlassian.com/browse/CONFCLOUD-31232) which has been closed without any workaround. Since it is still impacting you, I would suggest raising a support ticket with [Atlassian Support](https://support.atlassian.com/contact/) to bring it to their attention and help you further with this.


Tags: cloud

confluence-cloud
Confluence link to document
Asked by Lisa Overall:

I have a page where I have an appendix and this has hyperlinks to downloaded documents.

Presently when I click on the page it downloads the document to my mac downloads folder.

A friend (who is on holiday) has a similar page originally cloned from mine but his appendix hyperlink when clicked displays the document in the window.

Help How do I stop mine from downloading the files as I would like them to display


Answers:
author: Kishan Sharma
body: Hi [@Lisa Overall](/t5/user/viewprofilepage/user-id/4561721) Welcome to the Atlassian Community! Can you please confirm on which browser you are facing this issue ? Safari or Chrome ? and what type of documents are being downloaded ? doc/pdf/jpg or any other ?

comments: author: Lisa Overall
body: .pptx .doc .xlsx .pdf in Chrome.


author: Kishan Sharma
body: Thank you for confirming Lisa.

If your PDFs are downloading instead of opening automatically in Chrome, Chrome PDF viewer could be turned off.

On your computer, open Chrome. Go to Settings. Under "Privacy and Security", click Site Settings -\> Additional Content settings. Select the option as per your requirement either to Download PDFs or Open PDFs in Chrome

![Xnip2021-09-21_13-02-33.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/161230i82708D1FC966A4ED/image-dimensions/440x190?v=v2 "Xnip2021-09-21_13-02-33.jpg")

Please also check answers on [this thread](https://stackoverflow.com/questions/14952514/how-to-force-open-links-in-chrome-not-download-them)


author: Lisa Overall
body: Yes checked that it is still downloading.


author: Lisa Overall
body: Checked the answers on the thread and this fixed the problem thanks :)


author: Kishan Sharma
body: That's great, glad it worked :)


Tags: cloud

confluence-cloud
Deploy site backup to confluence cloud
Asked by Mersys System:

how we can deploy our backup which size 2.0 gb into the cloud confluence


Answers:
author: Kishan Sharma
body: Hi [@Mersys System](/t5/user/viewprofilepage/user-id/4561679) Welcome to the Atlassian Community!

As per [this document](https://support.atlassian.com/confluence-cloud/docs/migrate-a-confluence-cloud-site-to-an-existing-cloud-site/#Step-3--Check-the-size-limits) "*Site import in Confluence Cloud* *is restricted to a maximum 200 megabytes for the uncompressed XML files inside the backup zip file. This is the 'data size' of the backup. There's no limit to the file size and number of attachments*.".

It is possible that your 'data size' might be less and the attachments size is huge. You can give a try importing it in confluence cloud and it will inform you if the backup data is too large. You will also find steps if the size limit is exceeded on the same document.


Tags: cloud

confluence-cloud
Invite to edit draft page using rest API
Asked by Oleksandr Demianchuk:

Hi,

I\`m creating page in confluence by using rest API.  
\[atlassian url\]/wiki/rest/api/content.

But this page is visible only to me. I want to share it with my colleagues.

For this, I have to go in confluence and add them manually.

![InvitationMenu.png](https://community.atlassian.com/t5/image/serverpage/image-id/160798iE786D44524133649/image-size/large?v=v2&px=999 "InvitationMenu.png")

It uses this endpoint:

\[atlassian url\]/gateway/api/share

I didn't find how to do it by rest API. Does this endpoint exist or on the creation can be set? Or can I create a draft page for another user?

My request body

var requestBody = new  
{  
id = DateTime.Now.Ticks,  
status = "draft",  
type = "page",  
title = title,  
space = new  
{  
key = "key"  
},  
body = new  
{  
storage = new  
{  
value = body,  
representation = "storage"  
},  
},  
ancestors = new List\<object\>() { new { id = ancestorId } },  
};


Answers:
author: WW
body: The REST API you're looking at will give you the content information, it won't actually do anything like share the page.

```
/rest/api/content
```

You could get the pageId from it, though, to use in the other REST API call below.

I'm just going to assume you're using Confluence Server or Data Center, since that's what I know, and hope the answer is similar for Cloud. :)

When I pressed F12 to see the Developer Console in my browser right before I shared a page, then I shared. I saw it hit this REST API:

```
/rest/share-page/latest/share
```

with Json that looks something like this (*I changed the data, so you'd need to insert your own*):

```
{
"users":["sdfsdfsfdw34525dfh3563563er"]
,"emails":[]
,"groups":[]
,"note":"test"
,"entityId":"123456789"
,"entityType":"page"
,"contextualPageId":"123456789"
}
```

The users part was originally the user key - that big long key they're using now for user privacy instead of the username. You'd have to grab those from somewhere or know what they are. Or just use the emails part.

I shared and looked at the Console from View mode, Edit mode, and an unpublished draft, and it was all the same REST API.

If

```
[atlassian url]/gateway/api/share
```

is the Cloud version of what I posted, then if I were you, I'd press F12, etc. like I did, and see what was in the Request part of the call. You may be able to see what the Json would be like there.

If not, then I hope this is helpful to someone else one day!


Tags: draft