youngmon/atlassian-qna huggingface dataset:
Presetting functionalities of the primary search box?
Asked by Alden Sova:

Is there a way to force the primary search box (top right corner in the dark blue top strip) to always search within the current space? Whenever my team wants to search only within the current space, they have to check the "current space" box that comes up when you open the search box. I know that a Live Search macro is the obvious choice but that is limited to 5 results, which is pretty useless in my case, I need more results than that. Thanks!


Answers:
author: Colum McAndrew
body: Hi Alden. No that isn't possible. There are various ways to search in Confluence. That search box is the simplest form of search, and is designed for quick and easy searching. If you want to apply filters to your search, you must use the Advanced search feature. This allows you to search withing a space.


Tags: cloud

confluence-cloud
What is the code for a right arrow symbol?
Asked by John Eveland:

I'm trying to add a right arrow, Unicode 2192. It keeps coming out as a capital E with a backwards accent symbol. which is Unicode 00C9. What is the correct number for the right arrow? How, exactly, is someone supposed to enter the Unicode letter using the number pad?


Answers:
author: Kishan Sharma
body: Hi John,

U+2192 is correct code for right arrow. If you are using windows system, you can open Character Map, select right arrow, and click the **Copy** button (refer screenshot below) and paste it on your confluence page.

![character-map.png](https://community.atlassian.com/t5/image/serverpage/image-id/156999i119C2CE1DEA152F4/image-dimensions/285x295?v=v2 "character-map.png")

comments: author: John Eveland
body: In the new editor, where is the character map?


author: Kishan Sharma
body: The character map is not in the editor, but is a utility included in the OS.

Refer [this link](https://support.microsoft.com/en-us/topic/how-to-use-special-characters-in-windows-documents-ec1a4e84-706e-67a5-e52b-e3ebab90313f) on how to open and use it on windows system.

On Mac, you can press control + command + space to open **Character Viewer**, from where you can copy the symbols.


author: John Eveland
body: Thank you.


Tags: cloud

confluence-cloud
How do I get pictures to load in my confluence page?
Asked by David Reed:

I cannot view photos added to my Confluence pages. I need to add some diagrams and some documentation requires photos, so this is an important feature for me. I've tried adding through macro as well as pasting the image. If I paste, sometimes the image shows up until I publish or preview, which makes it disappear.

I've tried clearing cache and restarting browser, as well as Microsoft Edge instead of Chrome. Nothing seems to work. I have a paid Jira account but not a paid confluence yet, so I apparently cannot submit a ticket.

Any tips?

![Screenshot 2021-08-19 101642.png](/t5/image/serverpage/image-id/156751i1186F6C10A97AC0F/image-size/large?v=v2&px=999 "Screenshot 2021-08-19 101642.png")


Answers:
author: Colum McAndrew
body: Hi David. Is this still happening? I know there were some service issues with Confluence yesterday which may have been at play here. Normally this type of behaviour is caused by some sort of bandwidth issue and is temporary.

comments: author: David Reed
body: Yes, it is still happening today.. I tried copy/paste and upload and both resulted in the 'failed to load' message


author: Colum McAndrew
body: I wouldn't use copy and paste. Try adding the images via the UI. How you do this depends on whether you're using the Cloud or Server version. In the cloud there is this icon...

![Screenshot 2021-08-20 at 15.22.20.png](https://community.atlassian.com/t5/image/serverpage/image-id/156962i651C1827693B6E36/image-size/large?v=v2&px=999 "Screenshot 2021-08-20 at 15.22.20.png")


author: David Reed
body: I appreciate the advice.. I also used the upload - I'm in the cloud version.


Tags: cloud

confluence-cloud
Can't load images
Asked by roi_d:

Hi,

I saw a lot of people have this bug but I didn't saw any solution,

how can I fix the cant load image bug?


Answers:
author: roi_d
body: Hi,   
![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/157040i289B328EEF18671A/image-size/large?v=v2&px=999 "Screenshot_1.png")

that's the error, it happens to all the users and I check on firefox and chrome.

and I am not sure how to get into the attachments page, if you meant the edit page so yes I still have the same issue

comments: author: Dominic Lagger
body: Okay, thanks.

Can you please check the attachment page?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/157076i840C1709D79EF251/image-size/large?v=v2&px=999 "image.png")

Is the image there listed or is there no attachment.

If the image is there, click on it and tell me, whetere the image is displayed or not.

If the image isn't there, then you probably try to display an image from another page or from your local computer.


author: roi_d
body: The attachment page is empty, does it mean I need to update manually everything again?


author: Dominic Lagger
body: This means, that you never uploaded the image to your page.

As I said, you probably just copy an image from word or from the internet and pasted it to confluence. Confluence then don't add this image as an attachment. Confluence just links to the image, but it may be possible, that confluence do not have permission to the word or the internet.

The best practice is to download the image from the web and upload it to confluence as an attachment.


author: Dominic Lagger
body: Hi [@roi_d](/t5/user/viewprofilepage/user-id/4522598)

Can you share some more details?

* What do you mean by not load?
* Is there any error message?
* Can you load the image in the attachments page?
* Do all user have the same problem on the same image?

Thanks for sharing


Tags: cloud

confluence-cloud
I lost the access to my community
Asked by Agnieszka Deka-Luffin:

Dears,

Unfortunately I can't log in into Confluence any more into **eursc.atlassian.net**

I lost all access rights. The message each time is 'You already requested access'.

The person that approves the access says that on his list I'm active with admin rights and he can't approve it any more.

Could you please help?

Thank you in advance!


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid we can't help you - this needs your admins to fix your access, and we're not your administrators.

The person who approves the access should be able to tell you who your Cloud Confluence admins are, but if they can't, then you'll need to ask wider, the people who set you up with the (now broken) account, the other users of the Confluence, your colleagues and so-on.

I'm sorry, but it's nothing the Community can help with (unless your admins happen to be here and notice this question, of course!)

comments: author: Agnieszka Deka-Luffin
body: Thank you, I'll investigate further. I have noticed that it works with Chrome Browser only \& I can access it on my mobile phone but not via any other Browser, neither Teams.


Tags: cloud

confluence-cloud
May I make a nested list - to insert an expand under one expand?
Asked by Monica Luo:

Trying to make an expand component into another expand component, but unfortunately wasn't successful, wonder if this feature existed.


Answers:
author: Colum McAndrew
body: Hi Monica. Do you mean this...

1. Point 1

2. Point 2

a. Point 2a

b. Point 2b

3. Point 3

If so, you can use the tab key on any list item to indent it and create the next level of the list. To return to the top level, just press Enter twice.


Tags: cloud

confluence-cloud

expand
Confluence - Connection time length
Asked by mdf adm:

Can I change the connection length at confluence at 12 hours, so that we can work a full day without re-logging ?


Answers:
author: Charlie Misonne
body: Yes that's possible.

But it has be adapted in some configuration files and you will need to reapply the changes after each Confluence upgrades.

Here is a guide: <https://confluence.atlassian.com/confkb/how-to-adjust-the-session-timeout-for-confluence-126910597.html>


Tags: confluence-server

server
Page Properties Report Macro - Cannot retrieve data when the header has two columns
Asked by Nimo:

Hello everyone.  

I am trying to create a page property report that can capture Sub-title-A and Sub-title-B as shown in the screenshot below.

![????????? 2021-08-19 13.45.19.png](/t5/image/serverpage/image-id/156674i925C68F702E23A35/image-size/large?v=v2&px=999 "????????? 2021-08-19 13.45.19.png")

Currently, I can retrieve data from tables with only one header column, but I cannot afford to delete the title column in order for the property report to work.  

Could you please let me know what I should do in order that my report includes the data in the white space next to "Sub-title-A" and "Sub-title-B"?  

Thank you in advance!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Nimo](/t5/user/viewprofilepage/user-id/4520179) ,

The problem is in the double headers of your tables, it's a tricky case for Confluence macros to process them correctly.

If you have the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview) app installed for your instance (it's our add-on), we can suggest using its [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros) macros.

![Thu 2-1.png](https://community.atlassian.com/t5/image/serverpage/image-id/156687iFD8BA723A491E8B8/image-size/large?v=v2&px=999 "Thu 2-1.png")

![Thu 2-2.png](https://community.atlassian.com/t5/image/serverpage/image-id/156688i851D5E645D30F001/image-size/large?v=v2&px=999 "Thu 2-2.png")

The published page without any meta data:

![Thu 2-3.png](https://community.atlassian.com/t5/image/serverpage/image-id/156689iE42C5E08A6C2A741/image-size/large?v=v2&px=999 "Thu 2-3.png")

The published page with metadata (the original page link):

![Thu 2-4.png](https://community.atlassian.com/t5/image/serverpage/image-id/156690i9623B0A583B731A4/image-size/large?v=v2&px=999 "Thu 2-4.png")

But still I recommend to stick to one-level headers - it is always better for reporting with further filtration, visualization, etc.

comments: author: Nimo
body: Thank you very much for your detailed reply, Katerina!   
I understand that installing a plug-in would be needed in order to work with double header tables.  
I believe that as a simple admin of the space I cannot add plugins to the space, so I will consider modifying my table.


Tags: confluence-server

server
Images Failed to load
Asked by Isaac Feng:

On my work computer now, Confluence is unable able to load any images. I have checked The browser settings, used Incognito mode, cleared caches, and tried other browsers but all I get still is a Images Failed to load error. I have tried to use another computer![confluence2.png](https://community.atlassian.com/t5/image/serverpage/image-id/156643i2E0A1F42BF39E871/image-size/large?v=v2&px=999 "confluence2.png") on the same network and the images are loading fine. I don't think the issue is related to hardware or network but have run out of ideas of what can be tried to troubleshoot this issue.

[https://hothead.atlassian.net/wiki/spaces/LIT/overvie![confluence1.png](https://community.atlassian.com/t5/image/serverpage/image-id/156644i3E8BCC3FE0828325/image-size/large?v=v2&px=999 "confluence1.png")](https://hothead.atlassian.net/wiki/spaces/LIT/overview)


Answers:
author: Kishan Sharma
body: Hi [@Isaac Feng](/t5/user/viewprofilepage/user-id/4521540) Welcome to Atlassian Community! I would suggest you to log a ticket with Atlassian support for this issue - <https://support.atlassian.com/contact/#/>

comments: author: Kishan Sharma
body: Hi [@Isaac Feng](/t5/user/viewprofilepage/user-id/4521540) Did you happen to get any solution to this issue ?


Tags: cloud

confluence-cloud
How do I change the font size ? and especially the line spacing ? in Confluence?
Asked by Rob B:

I'm using Confluence to create a project wiki, but there is an absurd amount of white space between each line of text (leading to a lot of unnecessary scrolling). I can't find anywhere to change this spacing, nor can I find anywhere to change the font size.

Am I missing something? Or is this just a shortcoming of Confluence?


Answers:
author: Brant Schroeder
body: [@Rob B](/t5/user/viewprofilepage/user-id/4521472)

You are not missing anything. Confluence cloud delivers set font sizes that can only be adjusted by choosing one of those pre-defined sizes in the editor. There is a feature request here you can vote for <https://jira.atlassian.com/browse/CONFCLOUD-46077>

comments: author: Rob B
body: By "pre-defined sizes," I take it you mean the Text Styles menu (Headers, etc.)?

The font size isn't a problem for me so much as the HUGE gaps between paragraphs. Lists take up a ridiculous amount of space on a page. I'll assume that can't be changed either and submit my own feature request. Thanks.


author: Christoph Pichlmann
body: Serious answer first: if you have a number of lines (not paragraphs), you can use SHIFT-Enter to force a line-break without paragraphs. Also works within lists. Haven't seen a downside yet. (Also works in Word, btw.)  

Sarcastic reply: Why do you think you know better for yourself what your needs are, rather than trusting a company that KNOWS what you need and therefore restricts the options you must not need?

I'd love to have an option to make a text big (for example a warning) - and I refuse to make a headline out of something that is not a headline, even if the only way to change the font size are the headlines.


Tags: cloud

confluence-cloud
How do I embed a list of child pages on a parent page?
Asked by Rob B:

I want to use my top-level Pages as "folders" --- i.e., primarily to contain subpages.

How do I embed a list of those subpages in the parent page?

Or do I have to create and maintain such a list by hand?

ALSO...

Is there a way to hide "Overview," "Blog," and "Space Settings" in the sidebar, so Pages can take up more room over there instead of the top 2/5ths of the sidebar isn't taken up with features I will rarely use?


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Rob B](/t5/user/viewprofilepage/user-id/4521472). It's easy... go to the "+" menu, start typing "child" and select the "Children Display" macro.

-dave

![Screen Shot 2021-08-18 at 4.36.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/156629iD87721BBEB0148C8/image-size/large?v=v2&px=999 "Screen Shot 2021-08-18 at 4.36.33 PM.png")

comments: author: Rob B
body: Fantastic! Thanks.

That is *far* from intuitive, so I appreciate the help!


author: ajliebel
body: Thanks !, I found it to be reasonably intuitive.


author: Vishnu Khule
body: Thanks.


author: Andy Grey
body: Thanks super quick and helpful


author: Bill Naylor
body: Whilst that did help me - as in pointing me in the correct direction, I found that (for my version of Jira, following the instructions blindly tried to create a new (child? I didn't go any further) page. I had to go right to the bottom of a list of about 20 macro type's and select *Other Macros* before I got to the starting point of this answer, after which it did help.


author: Nic Brough -Adaptavist-
body: I tend to use a "child page" macro - that dynamically lists all the child pages of the current page (although given parameters, you can tell it to list other pages), down to any level you need.

Once it's on the page, every time the page is rendered, the macro will list the current pages, so adding pages (and re-arranging, and deleting or moving out from under it) will not need any editing!

I don't think there's a way to hide any of those options (on server you could turn off blogs which would hide that line, but even that was on older versions)

comments: author: Dave Rosenlund _Trundl_
body: Haha... Nic and I were answering at the same time. He explained why to do it this way, I included a pretty pic. ;)


author: Rob B
body: Thanks!


author: Tapiwa Samkange
body: Thanks [@Dave Rosenlund _Trundl_](/t5/user/viewprofilepage/user-id/1164057) for the straightforward answer. It works!

comments: author: Dave Rosenlund _Trundl_
body: You're welcome, [@Tapiwa Samkange](/t5/user/viewprofilepage/user-id/3884349) ?


Tags: atl-orange

cloud

confluence-cloud
I cannot un-archive boards due to team having max amount of boards.
Asked by Suzan McCreadie:

As a small design studio based in a third world country, we cannot afford the business package and always archived our artwork with the boards. I cannot access the archive anymore because the team the boards belong to, are full. Can the archived boards not be set to "private" so I can access my archive? I am in quite a panic I have lost access to our work!


Answers:
author: carrie_eandm
body: [@Suzan McCreadie](/t5/user/viewprofilepage/user-id/3523016) My company was in the same boat (previously set up a board per project). When the free tier changed, we had to completely re-vamp our system in order to maintain access for those that needed it. Our team has about 20 users and only 4 that would benefit from jumping to Business.

We modified a current board to better suit the free "restrictions" and actually now have a much smoother setup. It took us awhile to do and we're still tweaking commands and procedures.

Instead of using a board for each project, we now have centralized lists for the type of work/step needed and utilize labels for each project. We're able to see everything on one board - then filter if we need to trim it down to look at one project. We also utilize Butler to move cards once they're done to an "archive" board (*so we can look back if needed*).


author: Michael Pryor
body: You could move the board out of that team to a different team? or to your personal team? But you would have to archive another board to make space first in order to do that (so that you could unarchive the board and move it).

comments: author: Suzan McCreadie
body: The problem is that the team it was part of has 50 boards over, with 19 different guests and team members, all connected. So it means I would have to completely disassemble my whole system just to be able to un-archive a board and switch it to no team...


Tags: archive
Trello notifications on Slack: how to get only target messages?
Asked by DmP:

Having integrated our Trello with Slack, we now face a considerable issue: there is no customization of notifications. The one available from Trello only allows either receiving all mails associated with board creation/checklist changes/etc. or not receiving them.

So, for example, when Person C opens a task for Person B, Person A will get a notification, even though they don't have to and don't need it.

With mail notifications, everything is just fine: I get notified when I am opened a task, I am addressed by someone, or when I monitor an issue. Can it be done just the same way on Slack, so that I would get only notifications related directly to me?


Answers:
author: Michael Pryor
body: We designed the Slack integration to work more for team channels, so for instance, your marketing team has a channel called #marketing and then your editorial calendar board would post updates to that channel when cards are moved into a specific list. You're right that it doesn't allow you to send DMs to individual people about specific events for just you.

We did play around with this (i.e. to change your Notifications destination to be Slack instead of email) but never shipped it.

You could set this up via zapier though if you wanted to use the email route to then trigger Slack messages (you'd probably need to set up a gmail filter and fwd the msgs to a zapier trigger that would then update you in Slack).

comments: author: Hannah Linder
body: Did the ability t change your notifications destination to be slack instead of email ever get released? This would be so helpful


Tags: notification

slack
Help make Trello better for your team working on Mobile
Asked by Sophia Fleming-Benite:

I work as a Product Manager on our mobile apps and I am hoping to get your help in brainstorming for a new idea we have to make the mobile apps better for you and your team! We are hoping to learn more about how your team works on mobile, and specifically on how you catch up on what's next. We would also like to run some new ideas by you and see if they would fit your needs.

Please reach out directly if you would be interested in setting up a Zoom call to chat. My email is sflemingbenite@atlassian.com


Answers:
author: carolyn french
body: Hi Sophia, Thanks for kicking off the conversation and asking for feedback.

Would love to see the new ideas around making the mobile apps work better.

Currently, my number 1 pain point is not being able to reply to comments (Android app user). This makes it more painful to follow up with specific things (as you said, "what's next").

comments: author: Sophia Fleming-Benite
body: That makes a lot of sense, thank you for sharing. Looking forward to discussing further!


author: Marcos Dias Alves
body: I have just switched from iPhone to Android and the first application I installed on my new smartphone was Trello; absolutelly no migration issues at all. My only comment so far is that the offering of power-ups on mobile is quite limited. Regards.

comments: author: Sophia Fleming-Benite
body: Thanks for this feedback, really happy to hear your migration was smooth. And we hope to offer more powerups on mobile soon. Would you be available for a call to discuss more about your experience using Trello 1-1?


author: Jodi LeBlanc
body: I love the Trello ios mobile app. I use mobile to update my boards on the fly and check in with my teams while on the road. I especially love the airplane mode feature where I can do a brain dump while on a flight and as soon as I am back to data or wifi everything updates.

comments: author: Sophia Fleming-Benite
body: That's great to hear, Jodi! Would you be willing to hop on a call to chat more about your workflow?


author: Jodi LeBlanc
body: Yes absolutely! Happy to help in any way I can, I will send you an email :)
Can I get Trello notifications only during particular hours?
Asked by DmP:

I want to set mail notifications from trello in a way to: 1. get all messages instantly, but 2. get them only between 9 AM and 10 PM, for example. So, if any activity occurs at midnight, I would like to get the notification only at 9 PM.

Is there any similar feature in Trello?


Answers:
author: carrie_eandm
body: There isn't a way to schedule notifications from Trello at a certain time, but you can reduce the frequency of when you get them. I've toggled back and forth between Periodically and Instantly.

![EmailNotifications.png](https://community.atlassian.com/t5/image/serverpage/image-id/63037i34647D33593A3283/image-size/large?v=v2&px=999 "EmailNotifications.png")

You can find this under your settings by clicking your profile/avatar in the upper right hand corner of the browser and then click 'Settings'.


Tags: notification

time