youngmon/atlassian-qna huggingface dataset:
I created a new label and added it to a page. When I search for the label, I get "No Content".
Asked by Marion Cushing Smith:

The label was created yesterday, and 18 hours later, I cannot find the label if I use search by label or Content Table Report. I work for a very large company is this normal for the label to not populate?


Answers:
author: Marion Cushing Smith
body: Update to my question with my own answer. My new label took 2 days to populate into the system - that was my problem. I had a test page that I kept checking and the label is finally working. So, if you work for a large company, with thousands of users and run into this problem with labels, it may be exactly what happened to me - takes time for a new label to populate into the system and work ;)


author: Dan Breyen
body: [@Marion Cushing Smith](/t5/user/viewprofilepage/user-id/5441864) I found this today. [CONFSERVER-92303](https://jira.atlassian.com/browse/CONFSERVER-92303)

It's probably related to your issue and would be worth voting for and watching.


author: Kristian Klima
body: [@Marion Cushing Smith](/t5/user/viewprofilepage/user-id/5441864) , hello

You listed your hosting type as **cloud** but your screenshots look like a **server/dc environment**.

It's been a while since I last worked in server/dc Confluence, so I may be wrong here, but dashes/hyphens were not supported in labels.

Try this:

1. Creating new labels directly on that page
   * outbound_team
   * outboundteam
2. Try searching for them using the methods that you described

This would, at least, eliminate hyphenation as the culprit.


author: Dan Breyen
body: Hi [@Marion Cushing Smith](/t5/user/viewprofilepage/user-id/5441864) welcome to the community. I just added a label to an article, then went to the advanced search and searched for all articles with that label and it worked.

I also searched for all articles with that label, and that worked as well.

Is it possible this is after a recent migration? I found [CONFCLOUD-76466,](https://jira.atlassian.com/browse/CONFCLOUD-76466)

There are some other issues that are similar, but my quick search didn't find anything else.

Have you tried readding that label? I'm wondering if there is a step that was done that causes it not to save.

Hope that helps.

comments: author: Marion Cushing Smith
body: No there has not been a recent migration. Our Confluence is really large, is it maybe that it takes longer to populate a new label? This is the label at the bottom of a page: ![Screenshot 2024-02-29 110415.png](https://community.atlassian.com/t5/image/serverpage/image-id/309513i6962D0CC4AB2763E/image-dimensions/180x113?v=v2 "Screenshot 2024-02-29 110415.png")

And when I do this, "No Content" whether I put in Space Key or not

![Screenshot 2024-02-29 161758.png](https://community.atlassian.com/t5/image/serverpage/image-id/309515i6AC33A1BA23878A6/image-dimensions/301x102?v=v2 "Screenshot 2024-02-29 161758.png")

or here:

![Screenshot 2024-02-29 162101.png](https://community.atlassian.com/t5/image/serverpage/image-id/309518iAB0A3156B5986D27/image-dimensions/252x209?v=v2 "Screenshot 2024-02-29 162101.png")


Tags: cloud

confluence-cloud
Please implement 250-user-licences in Data-Server-Versions, Please, Please
Asked by it:

Dear Sir or Madam,  
we would like to update our Confluence (Server) to Data-Center (Self-Hosted).  
Our company have only 230 employees, the cost for 500-users (data-center) will schock our company.  
Is there a way to reduce the costs? Is Atlassian going to implement 250-user licences in the data-center version ?  
Our Company is in Research, we have critical data, our partners do now allow using cloud-products :(

We need your help. Please could you implment 250-users-licences in data-server-versions?

Thank you very much.

Kind Regards,  
Andrew


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://community.atlassian.com/t5/Jira-Software-questions/Please-implement-250-user-licences-in-Data-Server-Versions/qaq-p/2625573>


Tags: confluence-server

server

unknown-hosting-type
Error message inserting Jira Tickets into Confluence Page
Asked by Anja Rausch:

Hi everyone,

I'm currently trying to insert Jira Tickets into a Confluence Page, but every time I do, I get the following error message (first Screenshot). The Jira project exists (if I click on the link, I'm led to the correct Jira Ticket) and other people from my team can see the ticket correctly (second Screenshot). What **sort of rights** (\& for **which product**? Confluence or Jira) do I need to be able to see the inserted tickets?

![Bildschirmfoto 2024-02-29 um 16.49.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/309470i4B640EE5FA9D7D44/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-02-29 um 16.49.41.png")![Bildschirmfoto 2024-02-29 um 16.47.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/309469i4CFEE5A2A8A27E5E/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-02-29 um 16.47.01.png")

Thank you in advance for your help!


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I would assume you need to adjust the Jira permissions. Compare your groups with the groups of one of the users it works for to find what you are missing.

comments: author: Anja Rausch
body: Hi Shawn,

actually, as I now found out the issue was much simpler: I needed to simply use the Jira Macro in Confluence once to connect both the Confluence \& Jira Account. Thank you for your help, however!


Tags: cloud

confluence-cloud

jira
How to keep Text and Link-Formating and define Table Column Widths?
Asked by Deborah Frommer:

Hi all,

I currently use the Table Transformer to define the column size of an table.  
With the query:  
*SELECT \*,*   
*FORMATWIKI("{cell:width=20%}" + 'Type'+ "{cell}") AS 'Type',*   
*FORMATWIKI("{cell:width=20%}" + 'all'+ "{cell}") AS 'all',*   
*FORMATWIKI("{cell:width=20%}" + 'Request'+ "{cell}") AS 'Request',*   
*FORMATWIKI("{cell:width=20%}" + 'Requirement'+ "{cell}") AS 'Requirement',*   
*FORMATWIKI("{cell:width=20%}" + 'Task'+ "{cell}") AS 'Task'*   
*FROM T\**

<br />

Unfortunately the text formatting (bold text) and Links (to Jira-Filter) and other thinks are gone.

Is there a possiblity to keep the content and only define the column width?

In Edit Mode:  
![Origin Table.png](/t5/image/serverpage/image-id/309468i6E5FEF9D61740E95/image-dimensions/291x350?v=v2 "Origin Table.png")

And in the normal view: --\> formatting is gone  
![afterwards.png](/t5/image/serverpage/image-id/309467iD5CF870331CD34BF/image-size/large?v=v2&px=999 "afterwards.png")

Thanks for your help and best regards.

Deborah


Answers:
author: Stiltsoft support
body: Hi [@Deborah Frommer](/t5/user/viewprofilepage/user-id/5199858) ,

Please use commas instead of pluses in you SQL queries, they will help you to preserve initial cell formatting.

<https://docs.stiltsoft.com/tfac/dc-server/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Preservinginitialcellformatting>

comments: author: Deborah Frommer
body: Thanks for your help.


Tags: confluence-data-center

data-center

filter

format

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
How to delete a attachment from confluence page histroy?
Asked by Rachna Soni:

one thing i found is that old attachments don't seem to be deletable. You can see them in Space- Content tools

is there a way to delete them?


Answers:
author: Kristian Klima
body: Hi [@Rachna Soni](/t5/user/viewprofilepage/user-id/2050478)

Presumably, you deleted the attachment from the page's Attachment 'folder'

![2024-03-01_09-02-08.png](https://community.atlassian.com/t5/image/serverpage/image-id/309600i1D3AA71D6DE12E55/image-size/large?v=v2&px=999 "2024-03-01_09-02-08.png")

In my screnshot above, only the 'framed' one is actually visible on the page.

Now....

When I delete the other one (Vladstudio Alice), it ends up in the space's Trash.

![2024-03-01_09-04-30.png](https://community.atlassian.com/t5/image/serverpage/image-id/309601i09D87166B6CC0AD3/image-size/large?v=v2&px=999 "2024-03-01_09-04-30.png")After I hit purge, the file is gone.


Tags: cloud

confluence-cloud
Quickstart button ovelaps Save button for comments on confluence articles
Asked by Vladimir Smelov:

Quickstart button overlaps Save comment button always since last update.  
See attached screenshots.  
How i can remove quickstart button at all?

![confluence_qs_overlaps_save.png](/t5/image/serverpage/image-id/309461i03348E93744EF477/image-size/large?v=v2&px=999 "confluence_qs_overlaps_save.png")


Answers:
author: Vladimir Smelov
body: Solution is found: after all checksboxes in quickstart panel dismiss qs is allowed.


author: Nikola Perisic
body: Welcome to the community [@Vladimir Smelov](/t5/user/viewprofilepage/user-id/5441751) !

Have you logged in to your Confluence for the very 1st time, since Atlassian offers quickstart guide to the users who have registered to the site.

This is also the case for Jira.


Tags: cloud

confluence-cloud
How can the Home sidebar be edited?
Asked by Mark Radford:

I have deleted some Spaces but they are still on the default Home Page as dead links.

I've tried changing the home page in Settings/Further Configuration, but this does not change the home page.

How can the dead links be removed please?


Answers:
author: Kristian Klima
body: Hi [@Mark Radford](/t5/user/viewprofilepage/user-id/5441710)

Do you mean the ~~yoursite~~.atlassian.net/wiki/home page?


author: Mark Radford
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) , yes but I found the settings for the Space and deleted. So the problem is solved, thanks


Tags: cloud

confluence-cloud
How can I customize the main navigation in Confluence?
Asked by Philipp Ruiter:

Is there a way to customize the main navigation? We use Confluence company-wide, and for non-core users, the items often cause confusion.

Additionally, I would like to replace the Confluence logo with our logo.

Best regards and thank you.  

![Screenshot 2024-02-29 155937.png](https://community.atlassian.com/t5/image/serverpage/image-id/309456iA27EE55E11E3AAD3/image-size/large?v=v2&px=999 "Screenshot 2024-02-29 155937.png")


Answers:
author: Kristian Klima
body: Hi [@Philipp Ruiter](/t5/user/viewprofilepage/user-id/5441738) Welcome

As for the look and feel... you have two options:

- full site with apps like [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=cloud&tab=overview) and the rest of the K15t's Scroll apps family with a ton of extra functionality (Viewport allows you to create public content without ever making your spaces public)

- a simple skin on top of Confluence with apps like [Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?tab=overview&hosting=cloud)(Spacecraft is free)

comments: author: Philipp Ruiter
body: thanks Kristian!


author: Laura Campbell _Seibert Media_
body: Thanks [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) for mentioning Spacecraft!

[@Philipp Ruiter](/t5/user/viewprofilepage/user-id/5441738) Just to clarify a bit, Spacecraft will indeed allow you to customize the appearance of Confluence and the way the navigation is presented, but it's only for public spaces, such as public documentation or knowledge bases.

It's not possible to hide the out of the box items along the top navigation bar (Home, recent, Spaces, etc), but I see in the screenshot "We are", "Departments" and "Clients" which looks like the app [Navigation menu](https://marketplace.atlassian.com/apps/1227715/navigation-menus-for-confluence-quick-easy-orientation?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_campaign=question-2625446). If that's the case, you may want to create different menus based on user groups. For example if Accounting or Facilities management are not core users, you could [create different menus for those groups](https://info.seibert-media.net/x/5AMjBQ) as they aren't looking to navigate to the same content.


author: Nikola Perisic
body: Welcome to the community [@Philipp Ruiter](/t5/user/viewprofilepage/user-id/5441738) !

You can change the Confluence logo:

1. Click on the Cog button
2. Look for the "Look and feel" option
3. Click on Site logo and favicon

![Screenshot 2024-02-29 at 16.07.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/309457i63FEE318F19AA6B8/image-size/large?v=v2&px=999 "Screenshot 2024-02-29 at 16.07.33.png")

comments: author: Philipp Ruiter
body: thanks :)


Tags: cloud

confluence-cloud
Tracking Configurationsettings
Asked by Tim Sch?der:

Hi,  

I was just wondering if it is possible to track changes made to the config of Confluence?   

<br />

Any ideas ?  

Thanks in advance  
Tim


Answers:
author: Tim Sch?der
body: ...and in addition to this : why is it possible to get notified on every change made to any document but not to the config?


Tags: confluence-data-center

confluence-server

data-center

server
Add a custom menu to confluence
Asked by AIT MOUSSA Mohamed:

Hello

I'm developing a new app in confluence, and i would like to add a new sub-menu in "Administration =\> Attlassian MarketPlace " , so each user of my app can set some informations before using my app

Thank you.


Answers:
author: Andrii Maliuta
body: Hello [@AIT MOUSSA Mohamed](/t5/user/viewprofilepage/user-id/5438420) ,

As you develop for Confluence **Cloud** , you should check the corresponding documentation of **Forge** <https://developer.atlassian.com/cloud/confluence/getting-started-with-forge/> - there are instructions there for adding elements:

* <https://developer.atlassian.com/cloud/confluence/tutorials-example-apps-and-guides/>
* <https://developer.atlassian.com/cloud/confluence/forge/>
* <https://developer.atlassian.com/platform/forge/build-a-custom-ui-app-in-jira/>


Tags: cloud

confluence-cloud
Numerical comparisons .gte(x) .gt(x) in Jira cloud automation always equals false
Asked by Andr?:

I'm trying to format a text field they way Jira Tempo does in the field Original estimate ()

I have a smart value named **billable** that gives me the amount of seconds:

295800s --\> 1w 5d 2h 10m

{{#=}}floor({{billable}} / (5 \* 8 \* 60 \* 60)){{/}}w {{#=}}floor(({{billable}} % (5 \* 8 \* 60 \* 60)) / (8 \* 60 \* 60)){{/}}d {{#=}}floor(({{billable}} % (8 \* 60 \* 60)) / (60 \* 60)){{/}}h {{#=}}floor(({{billable}} % (60 \* 60)) / 60){{/}}m

so that works fine.

The next step is to show only weeks, days and hours if the smart value is big enough. So therfore I try to use the **.gte(x)** or **.gt(x)**none of them seem to work:

"{{billable}}" --\> "295800"

{{#if(billable.isNumeric())}}true{{/}} --\> true

{{if(billable.gt(2), 1, 0)}} and {{if(billable.gt(2.0), 1, 0)}} --\> 0

{{if(billable.lt(2), 1, 0)}} and {{if(billable.lt(2.0), 1, 0)}} --\> 0

{{#if(billable.gte(2))}} 1 {{/}} --\> empty


Answers:
author: Bill Sheboy
body: Hi [@Andr?](/t5/user/viewprofilepage/user-id/4954836)

The math functions like gt() only work on numbers (and supposedly dates / time numeric values). Have you confirmed "billable" is a number type rather than text representing a number? The function isNumeric() only tests if the value contains only numbers, but not that is is a number type.

You could validate that by adding [asNumber](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#asNumber) conversion in one of those expressions to observe any changes.

And for the scenario you are trying to solve, you may want to try created variables to store the intermediate values and make the checks easier later. For example, computing the number of weeks first.

Kind regards,  
Bill

comments: author: Andr?
body: [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) Thanks a lot. That helped.

Sitll weird for me to do multiple math actions before that smart value to then having a MUST to do a [asNumber](https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#asNumber) conversion in ordert to use a **.gte(x)** or **.gt(x)**

The Atlassian Team, like [@stas](/t5/user/viewprofilepage/user-id/356287) should really do an update for that docu. I would never get the idea to that alone :-\|


Tags: automation

cloud

jira-cloud
How can i show count of changed tickets in filter list?
Asked by Abhishek Mendke:

Hi All,

I would like to show the count of new / changed tickets as summary in filter list.

Is this possible?

![Case#Jira1.png](https://community.atlassian.com/t5/image/serverpage/image-id/336700i01722F73A156C2EB/image-size/large?v=v2&px=999 "Case#Jira1.png")


Answers:
author: Jack Brickey
body: hi [@Abhishek Mendke](/t5/user/viewprofilepage/user-id/5503109) , you cannot display that in the screen you show. however, you could consider using the Filter Counts gadget in a dashboard. The obvious downside is that only one filter is displayed per gadget. If add-ons are an option I would suggest check in the marketplace.


author: Danut M _StonikByte_
body: Hi [@Abhishek Mendke](/t5/user/viewprofilepage/user-id/5503109),

You cannot display the count of issues in that list.

But you could use dashboard gadgets to display the count of issues in filters. Try Filter Counts gadget of Jira or the Advanced Issue Filter Formula gadget offered by our **[Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile)** app (you have 1 month free trial), which can display count for up to 6 filters as in this example:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/336757iE9348D474B6F82AE/image-size/large?v=v2&px=999 "image.png")

You can find more examples of this gadget here:

<https://community.atlassian.com/t5/App-Central/An-effective-dashboard-for-Service-Desk-and-Customer-Support/ba-p/2360369>

Danut.


author: Scott Schellhardt
body: Can you give a bit more context to this request ?


Tags: cloud

jira-service-management

jira-service-management-cloud
How can you make the Task appear for 1 day within the Calendar view
Asked by Sian Snook:

I had a request to see if it is possible to use JIRA software project for vacation planning.

Currently I have created a Scrum board with Sprints being "July Vacation" "August Vacation" etc.

Is there a way of showing the Task which is 1 day within Calendar \& Timeline to be only for 1 day

![Screenshot 2024-07-19 at 14.21.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/336693i2CB55FC58E3867BD/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 14.21.49.png")![Screenshot 2024-07-19 at 14.22.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/336694i5D53D3C83E144330/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 14.22.04.png")

The Same for Timeline. Every Epic seems to be defaulted to 5 days.

![Screenshot 2024-07-19 at 14.23.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/336695iA83842192B199E1C/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 14.23.48.png")


Answers:
author: John Funk
body: Hi Sian,

Try putting in the Start date and End date (or Due date) with the same date.


author: Marc - Devoteam
body: Hi [@Sian Snook](/t5/user/viewprofilepage/user-id/5539817)

No if the issue spans multiple days it will be shown as so.

Mail calendars to the same if you select a period

comments: author: Sian Snook
body: But I have the task as one 1 day?

The smallers unit of time I can do on the timeline is 5days? Same for calendar?

![Screenshot 2024-07-19 at 17.25.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/336736iA5BAEB06A87B5C77/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 17.25.01.png")![Screenshot 2024-07-19 at 17.25.45.png](https://community.atlassian.com/t5/image/serverpage/image-id/336737iC1E6365ABF7FB1FF/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 17.25.45.png")![Screenshot 2024-07-19 at 17.26.08.png](https://community.atlassian.com/t5/image/serverpage/image-id/336738i35A868BDEC97F98D/image-size/large?v=v2&px=999 "Screenshot 2024-07-19 at 17.26.08.png")


author: Marc - Devoteam
body: Hi [@Sian Snook](/t5/user/viewprofilepage/user-id/5539817)

Both the board and calendar are based on dates not on estimation.

Estimation is related to time tracking.

As [@John Funk](/t5/user/viewprofilepage/user-id/7148) mentions, set the start and due date to a single day.

The Target start and end dates are related to plans and you can't use them on a project board.


Tags: cloud

jira-work-management

jira-work-management-cloud
How to activate suspended Emails?
Asked by Abhishek Mendke:

Hi All,

We have problem with new user registeration. The user receives the invitaion for sign-up but when they try to login with a new password nothing happens. There is no message shown.

I found following entry in customer notification logs.

![SuspendedEmails.png](https://community.atlassian.com/t5/image/serverpage/image-id/336687iBCF0698B3B2FE9D9/image-size/large?v=v2&px=999 "SuspendedEmails.png")


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Abhishek Mendke](/t5/user/viewprofilepage/user-id/5503109)

Try following the instructions provided here <https://community.atlassian.com/t5/Jira-Service-Management-articles/Remove-email-address-from-suppression-list-in-JSM-Cloud/ba-p/2442322>


Tags: cloud

jira-service-management

jira-service-management-cloud
Not receiving emails from jira such as verification link
Asked by Babinkrishna:

I am not receiving email notifications from JIRA, I did check if there are any rules set in outlook, but there aren't any rules related to this, also I checked with IT team, they said there's nothing wrong with the account and it's setup to receive notifications, also I checked across all folders, but could not find these notification emails.  


Answers:
author: Andy Heinzer
body: [@Babinkrishna](/t5/user/viewprofilepage/user-id/5547924) From what I can see, there are no bounced messages sent to your address from our Cloud mail services in the last 30 days. I can see that your mail server has reported messages are being delivered.

Is this happening for a different email address than the one you used to post here to Community? If so, could you please let me know either the email address or Atlassian Account Id of the user in question?

Otherwise you might want to return to the Cloud site, then go to the Settings \> Personal settings and check your notification settings there to see if you are setup to receive expected notifications.

Andy

comments: author: Babinkrishna
body: [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) Is this happening for a different email address for the below Mail address


author: Babinkrishna
body: [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) Please help me to resolve the issue both users cannot login to jira. Invitation email is being sent but unable to signup or login to jira


author: Babinkrishna
body: Resolved it I switched back the email configuration old email hosting and managed to get emails


author: Andy Heinzer
body: [@Babinkrishna](/t5/user/viewprofilepage/user-id/5547924) I can see now there were two accounts that had suppressions on our side, but these appear to have been cleared today.


author: Pramodh M
body: Hi [@Babinkrishna](/t5/user/viewprofilepage/user-id/5547924)

This might be getting bounced from the Atlassian end, can you please check with the support team?

Here's a similar example - <https://community.atlassian.com/t5/Atlassian-Account-questions/Can-t-receive-verification-email/qaq-p/1875239>

Thanks

comments: author: Babinkrishna
body: [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) Thanks. I have gone through the link and did the needful, How can I contact support


author: Scott Schellhardt
body: There was a massive global network outage, this may be in connection to that.


Tags: cloud

jira-cloud