youngmon/atlassian-qna huggingface dataset:
How can I restore global permissions for app users in Confluence Cloud?
Asked by SaSa:

I am new to Confluence Cloud and I have installed an app.  
On the View Global Permissions screen the app user was added as an individual user with the Create Space global permission.  
I have revoked this permission - just wanted to try it out (on Confluence Server with which I work so far you can restore permissions).  
But now a macro of the installed app no longer works for users who have only the space permission to read.  
So I want to restore the global permission for the app user in Confluence Cloud.  
But on the Global Permission screen stands:  
"No data available - There are no apps installed on your site that use global permissions"  
When I enter the name of the app user in the search box, it is not found ("No user group matches your search criteria. If you can't find an app, it may not have been added to the site yet"). But if I look to the installed Add-Ons the app is still there.  
In the Atlassian documentation I cannot find any help, only about the normal user groups.  
Does anyone have advice for me?  

![image.png](/t5/image/serverpage/image-id/209235iE06EC794197FC738/image-size/large?v=v2&px=999 "image.png")


Answers:
author: shess
body: Hi there,

this is still unresolved. The Atlassian documentation does not explain how to restore an app's global permissions. As [@SaSa](/t5/user/viewprofilepage/user-id/588319) described, it is possible to manually remove app's permissions, but there is no way to restore it.

The only way I discovered so far is to re-install the app.

As an app developer I would prefer to provide the customer a better solution.

Is there another way to restore app's permissions besides re-installing an app?

Best regards  
Sven

comments: author: Ste Wright
body: Hi [@shess](/t5/user/viewprofilepage/user-id/671447)

Did you try reaching out to Atlassian, as recommended in my previous answer?

Ste


author: Ste Wright
body: Hi [@SaSa](/t5/user/viewprofilepage/user-id/588319)

Just in case this is still an issue, I would recommend contacting the App's vendor for more assistance.

To do this:

1. Go to <https://marketplace.atlassian.com/>
2. Locate the App you installed
3. Select the *Support*tab, to see contact options for the vendor

If they are unable to help, try contacting Atlassian Support - <https://support.atlassian.com/contact/>

Ste


Tags: cloud

global-permission
Unable to edit a confluence page
Asked by Antony Wekesa:

I have been given permission to edit a confluence page but the edit option is missing in the top right corner of the page so i am unable to edit the page. See attached image.![Confluence issue.JPG](/t5/image/serverpage/image-id/209231iE94F00254CD47924/image-size/large?v=v2&px=999 "Confluence issue.JPG")


Answers:
author: Clark Everson
body: Hi [@Antony Wekesa](/t5/user/viewprofilepage/user-id/5000251)

Welcome to Community!

Confluence permissions sure can be weird. Reading that message there are two possibilities.

First have the Space Owner check if they have granted you permissions in the space to edit. In order to have page level permissions you need space level permissions first.

Second, have them check the EMI page above the one you are in and see if you have edit permissions there

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

Best,  
Clark

comments: author: Antony Wekesa
body: I have checked and i have permissions in the space to edit and i have permission to edit the EMI page above the one i am in. So not sure why i am still unable to edit.

Any one with ideas?


Tags: cloud

confluence-cloud
hide content creator name from confluence cloud version
Asked by Hoeyer:

Is there a way to hide the creators name from confluence cloud version?


Answers:
author: Clark Everson
body: Hi [@Hoeyer](/t5/user/viewprofilepage/user-id/355752)

Currently it isn't possible, you can upvote the feature here: <https://jira.atlassian.com/browse/CONFCLOUD-30449>

Best,  
Clark


Tags: cloud

confluence-cloud
Can I create a custom search button for spaces?
Asked by Batuhan ?EN:

Hello,

Confluence has a search button which is top-right but I am wondering that we can create a custom search for specific space or not?

For example, on the home page for the specific space or when you are in that space, can I create a extra search button that works just on that space ? So, I do not have to filter using Confluence search. Is it possible or not ?

Thanks a lot.

BR


Answers:
author: Dominic Lagger
body: Hi [@Batuhan ?EN](/t5/user/viewprofilepage/user-id/4928138)

This is easy, just use the macro [LiveSearch.](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html)

Regards, Dominic

comments: author: Batuhan ?EN
body: Thank u Dominic. Do u know how to change box-size or color etc ? :) I tried html macro on space but it did not work :)


author: Dominic Lagger
body: Sadly, you can't change these things.


Tags: confluence-server

server
Code Macro via Confluence REST API
Asked by Zu Jiry:

Hello, I want to send a codeblock macro via REST API. I am using Pythons Confluence library and this code snippet:   
\<ac:structured-macro ac:name="code"\>  
\<ac:parameter ac:name="title"\>test.py\</ac:parameter\>  
\<ac:plain-text-body\>  
def authenticate():  
confluence = Confluence(  
url='<https://confluence.custom.de>',  
username=os.environ\['CONFLUENCE_USER'\],  
password=os.environ\['CONFLUENCE_API_TOKEN'\],  
cloud=False  
)  
return confluence  
\</ac:plain-text-body\>  
\</ac:structured-macro\>   
Neither plain-text-body nor rich-text-body are recognized by Confluence. The result is an empty codeblock.  
My question therefore: How can I add text to the codeblock in this structure?


Answers:
author: Dominic Lagger
body: Hi [@Zu Jiry](/t5/user/viewprofilepage/user-id/5000205)

Can you try with:

```
<ac:structured-macro ac:name="code">
 <ac:plain-text-body>
   <![CDATA[def authenticate():      confluence = Confluence(          url='https://confluence.custom.de',          username=os.environ['CONFLUENCE_USER'],          password=os.environ['CONFLUENCE_API_TOKEN'],          cloud=False      )      return confluence
   ]]>
  </ac:plain-text-body>
</ac:structured-macro>
```

Let me know if this worked.

Regards, Dominic

comments: author: Zu Jiry
body: Thank you! Works like a charm


author: 3rdjkadjk
body: [@Zu Jiry](/t5/user/viewprofilepage/user-id/5000205) [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) How does one know a specific "code" of ac:macro/macro ID ?

Or where should i get them in confluence ?


author: Zu Jiry
body: [@3rdjkadjk](/t5/user/viewprofilepage/user-id/5235438) Hi.

So, the workaround I used is to use the macro in confluence where you can just implement it normally. Then look at the page source code (HTML) of it.

Be mindful, that you might not need to implement every parameter yourself found in the HTML code. There are some, that confluence automatically adds, but you will have to figure out which ones...


Tags: confluence-server

server
Does confluence support if/then logic on data fields?
Asked by Craig O Leary:

Hi,

I'm trying to automate task creation within confluence whereby if the value of a field in a table = yes then create a new task and assign it to a specific person.

Is something like this possible with a macro or similar?


Answers:
author: Clark Everson
body: Hi [@Craig O Leary](/t5/user/viewprofilepage/user-id/792041)

Out of the box no, as Confluence task lists are really meant to be follow up actions, nothing more. This kind of work is normally intended for Jira and can be done via Automation for Jira.

If your Confluence instance has scriptrunner then you could create a script for it to do something like this, but it wouldn't be something from Atlassian that allows this. I do see you are on server, so I am unsure if you aren't already using ScriptRunner if you would be able to get it for Server as Server is being deprecated in 2024 and no new licenses of Confluence can be purchased only renewed. However Data center licenses do work in Server usually.

Best,

Clark


Tags: confluence-server

server
Not able to create Project Space
Asked by Shanti Sagar:

Hello Team,

I am unable to create the Project Space in the Confluence.

As I am not getting ***Create***option.

Please do the needful.

Thanks,

Sagar


Answers:
author: Mayur Jadhav
body: Hello [@Shanti Sagar](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5000087) ,

Welcome to the Atlassian Community!!

To be able to create Space in Confluence you need to have Confluence Administrator's Permission.

Please reach out to your Confluence Administrator and either give all the details to him in order to create space or you can ask to provide the access depending on need.

Hope this helps!!

Regards,  
Mayur

comments: author: Nic Brough -Adaptavist-
body: Or get yourself added to one of the groups that has "create space" permission - you don't have to be a full admin.


Tags: cloud

confluence-cloud
Unable to export Glossary Terms
Asked by David Vaughan:

We are using Confluence on data center v 7.13.2 and the Glossary plugin 5.0.3 [https://marketplace.atlassian.com/apps/1211800/glossary?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1211800/glossary?hosting=datacenter&tab=overview)  

We have found a couple of issues with this plugin:  

1. Users are unable to export their full list of Glossary terms or by individual letter if the number of entries exceeds around 200 as they receive 3x identical pop up notifications stating "Error in exporting the Excel file!".   
2. Glossaries exist with a parent page and subsequent child pages for each letter. On each page there is a alphabetical header that can be used to select a different letter - you should then navigate to the relevant child page corresponding to the letter you have selected. However, selecting a letter from this header bar takes you to a blank page with confluence informing the user they can't find the page. Selecting the child pages on the left hand side of the page appears to work however.   

Has anyone encountered these issues and knows how to resolve them? Are the issues with Confluence or the Glossary plugin? These issues our long-standing and have persisted through multiple upgrades/a migration from server to data center.


Answers:
author: Skander Oueslati
body: Hello [@David Vaughan](/t5/user/viewprofilepage/user-id/3537364)

Thanks for bringing to our attention this behavior. My name is Skander and I'm part of the Support team Vectors.

We would like to further investigate the issue and identify its source. Please make sure to contact our support team via this [link](https://support.covectors.io/portal/3)to discuss the situation in more detail.

Looking forward to hearing from you.

Thanks

Skander,

Vectors Support,


author: Brant Schroeder
body: [@David Vaughan](/t5/user/viewprofilepage/user-id/4624847) I would suggest reaching out directly to the app vendor. You can reach them through their support channels listed on their listing here: [https://marketplace.atlassian.com/apps/1211800/glossary?hosting=datacenter\&tab=support](https://marketplace.atlassian.com/apps/1211800/glossary?hosting=datacenter&tab=support)


Tags: confluence-server

glossary

server
How to move a row from one table to another when the is edited
Asked by Connor Kolan:

I have a table that maps an IP-address to the mac-address. To keep it clean I want to seperate the table into two. One with the used IPs and one with unsused IPs. My question ist, whether there is a macro to move a row from the table with the unused IPs to the other table once a mac-address is filled in.


Answers:
author: Patrick Vanhoof
body: There is an option to cut (or copy) and paste a row when you are inside a table:

![Rows.png](https://community.atlassian.com/t5/image/serverpage/image-id/209230iF6D6965E32CF15C9/image-size/large?v=v2&px=999 "Rows.png")

comments: author: Connor Kolan
body: I know that, but in my experience, the 5 second it takes to cut, paste and delete the old line, are the 5 seconds, that keep people from maintaining the table properly.


author: Patrick Vanhoof
body: Sorry, no idea if you can automate that...


Tags: confluence-server

server
Add post-it style notes to Confluence page
Asked by Spanner Spencer:

Is there a macro (or any method, really) to add post-it style notes to a Confluence page, that doesn't require people to edit the page to add them?

I'm setting up some pages with a lot of info, and want a way for people to post ideas, suggestions and issues quickly and easily in one of the sidebars. Just somewhere that anyone on the team can quickly add a thought/note from the "front end" of the page.

I'd wondered if embedding a Trello board with just one column might work, but you can't add new items from the Confluence page.

Any suggestions appreciated!


Answers:
author: Dominic Lagger
body: Hi there

Not the exact behaviour you wanted, but what about [inline comments](https://support.atlassian.com/confluence-cloud/docs/comment-on-pages-and-blog-posts/)?

Regards, Dominic

comments: author: Spanner Spencer
body: Yeah, ideally it'd be in its own macro really, and something that people can leave comments on (rather than being a comment itself). Plus, the list of notes is likely (hopefully) going to be quite long, so I don't think the comments function is quite what we need. Thanks though.


author: Dominic Lagger
body: Okay, I'm pretty sure, there is no "post-it" style possibilty.

Because of these notes, the inline comments are made.


author: Spanner Spencer
body: I suspected as much, but thought I'd ask to be sure. Thanks!


Tags: cloud

confluence-cloud
How to colour layots ?
Asked by Irina Stepanova:

Hi there!  
I need to colour layouts in my Confluence

<https://confluence.atlassian.com/conf59/page-layouts-columns-and-sections-792498854.html>

Do I have a special tips for that or I need to use html code only?


Answers:
author: Bill Bailey
body: I would suggest a user macro that create classed div tags to hold your content. Then you could update your space/instance CSS to style your layouts.


author: Dominic Lagger
body: Hi there

You can't color the layouts. You probably could with HTML Code, but it is not recommended at all.

Regards, Dominic


Tags: confluence-server

server
How to add tables side by side inside a tabs page macro?
Asked by Rizwana_Firdaus:

On a confluence page with multiple tabs, how to add tables side by side inside one of the tabs page macro. Each table has multiple rows and columns. (intend to add 2 tables side by side)


Answers:
author: Rik de Valk
body: Hi [@Rizwana_Firdaus](/t5/user/viewprofilepage/user-id/4999905) ,

Tabs are not a default Confluence feature, so your Confluence site must be using some Marketplace App. If you can find out which App is in use, this will help the community to help you. Also, do you use Confluence Cloud or a self-hosted Server / Data Center version?
Unable to edit cells in table after freezing N rows
Asked by Bhavyesh Parekh:

I set freeze first N rows/columns with the help of the Table Filter macro but after that few users are unable to edit the cells inside the table. If I unfreeze row, it works for everyone. Need help to resolve this issue.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Bhavyesh Parekh](/t5/user/viewprofilepage/user-id/4999935) ,

Please refer to our [support](https://jsd.stiltsoft.com/servicedesk/customer/portal/2). We don't have such issue reported globally, so it seems to be a local issue that needs investigation. Please specify what Confluence version you use and what browsers/versions replicate the issue.

At the moment you may check if the version of the app is up-to-date - the current one is 9.0.0. If you use an older one, please update.

comments: author: Bhavyesh Parekh
body: Thank you for the response. My colleague has opened support ticket for this issue.


author: Christoph Scharf
body: This bug is still existing in our confluence version. Can you provide the link to the opened support ticket so we can trace and track the progress on this issue as well? Thank you.


author: Stiltsoft support
body: Hi [@Christoph Scharf](/t5/user/viewprofilepage/user-id/5601409) ,

The thread is two years old, there are no any open tickets regarding this issue.

Please follow the suggestion from the first reply, check the app's version, update it if required and refer to our support.


Tags: table

confluence-server

filter

macro

server

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Export space to pdf and resolve cross references
Asked by Namratha P:

Hello,

<br />

I'm exporting a space that has more than 3000 pages in a pdf format on a website. There are numerous cross-references in the file that, when used, connect users to internal Confluence pages. Some of the links point to pages inside the pdf, while the majority reroute to internal pages. How can I fix this problem since the client is unable to access Confluence internal pages?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Namratha P](/t5/user/viewprofilepage/user-id/4999865) ,

welcome to the Atlassian community!

In my opinion it depends from the page content and how the end user entered the link within a page. If user added a link trough macro link the pdf correctly works, otherwise if the user added a link as text pdf will always redirect to that static link.

Hope this helps,

Fabio

comments: author: Namratha P
body: Hi [@Fabio](/t5/user/viewprofilepage/user-id/161055)

Thanks a lot! Although I assume a macro added it, some of the connections still point to Confluence's internal pages. Exists a way to at least identify these links?

Do we have to produce some JSON files to fix this?


Tags: confluence-server

server
?????????? ???????? ???????
Asked by ???? ???????:

? ?? ?????? ????????,?? ???????? ??????? ?? ?????? ??????? ? ?? ?????????? ???,? ?????? ??????? ????????.???????????? ??????? ????????? ??? ??????,????????? ??? ?? ?????????????.????????????? ????????.


Answers:
author: Vero Rivas
body: Hi [@???? ???????](/t5/user/viewprofilepage/user-id/4322153)

Contact trello support directly

<https://trello.com/es/contact#/>

Cheers
I have a butler ?rule? not working with a custom field set as a date
Asked by Lance Braswell:

I have a rule set to move cards to a different board and list when the custom field date is set to less than 60 days. I am looking at cards that are currently less than 60 days and it is not moving them. Can someone help?


Answers:
author: milynnus
body: [@Lance Braswell](/t5/user/viewprofilepage/user-id/3885020)

The operative word is "set". So it will not be monitoring that cf date.

comments: author: Lance Braswell
body: I think I have found the answer with a calendar butler. That seems to work?  

thank you!


author: milynnus
body: [@Lance Braswell](/t5/user/viewprofilepage/user-id/3885020)

Yes, you should use Calendar to schedule. There are some constraints but should work for most cases.
Adding photos to trello
Asked by Melanie Larizza:

Hi!   
I'm new to Trello and when asked if I wanted to allow Trello access to my photos I responded only select photos and chose the one I wanted. Now I can't add anymore pictures from my camera roll. How do I fix this?


Answers:
author: Iain Dooley
body: [@Melanie Larizza](/t5/user/viewprofilepage/user-id/4322095) this is something you need to fix in your iOS settings:

[http://www.digitalzenway.com/fix-it-when-iphone-wont-allow-apps-access-to-your-photos/#:\~:text=Go%20to%20the%20setting%20General,to%20your%20camera%20and%20photos](http://www.digitalzenway.com/fix-it-when-iphone-wont-allow-apps-access-to-your-photos/#:~:text=Go%20to%20the%20setting%20General,to%20your%20camera%20and%20photos).
Is there a way to receive an email when one of your team members posts an update on their board?
Asked by Carla Dassie:

My husband and I would like to be notified when one of our VA's posts and/or updates something on their board. Is there a way to be notified of this? Or do we have to manually go in each day to see if there have been any changes? Thanks.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Carla Dassie](/t5/user/viewprofilepage/user-id/4321985) Do you want to be notified of *every* change they make? Or just when they add a card to the board or comment on a card? Butler should be able to help with sending an email notification when these things happen. You could create multiple rules like:  

1. When a card is added to the board by member X, send an email notification to me  
2. When member X comments on a card, send an email notification to me  

If you want to be notified of every change to the card, you would need to be watching the card to get updated on every change. You could automate this so you're automatically added as a watcher when your VA creates a card. The rule would look something like:  

"When a card is added to the board by member X, subscribe to the card"  

It won't be retroactive, so if you wanted to go down this route, you might have to go and add yourself as a watcher to the existing cards.


author: Iain Dooley
body: [@Carla Dassie](/t5/user/viewprofilepage/user-id/4321985) if you watch the board you'll get a Trello notification for everything that happens in it. This will produce lots of notifications but you'll also see a little dot on those boards in the boards view which tells you there are changes.


author: Vero Rivas
body: Hi [@Carla Dassie](/t5/user/viewprofilepage/user-id/4321985)

Look at this posts, maybe can help you

<https://help.trello.com/article/793-receiving-trello-notifications>

<https://blog.trello.com/trello-email-solutions>

<https://help.trello.com/article/740-notifications-are-not-working>

Cheers
Is it possible to make Butler perform actions on some other's behalf?
Asked by ??????? ?????????:

Hello! It is said in *An Introduction to Butler* that "...Butler will perform the specified actions on behalf of the rule's creator." It does indeed.

The problem is, that it confuses my collegues. They think that when Butler performs an action according to the rule created by me, it's actually me who performs an action, because the log shows it like that.

Now, is it possible to make Butler perform actions not on my (the rule's creator) behalf, but in some other way?


Answers:
author: Iain Dooley
body: [@??????? ?????????](/t5/user/viewprofilepage/user-id/4321898) you could always create a second account and set the rules up using that

comments: author: ??????? ?????????
body: I have considered this possibility, thank you. Probably it's the only way to solve it.


Tags: butler

rule
when will mirror cards be available?
Asked by Amy Cufflin:

I've seen that one of the new features coming up soon is mirror cards. I'd like to know when we can expect that feature to be available please.


Answers:
author: Mike
body: Hi Amy,

We're working hard on this, but don't have a timeframe to share quite yet. Soon, we hope!

comments: author: Amy Cufflin
body: OK, thanks
How to speed up trello?
Asked by Isaac Kevelson:

My trello is slow due to overflowing with too many stuff.

What has the bigger impact, deleting lists and tasks within my board? Or deleting other boards I don't use that much


Answers:
author: Brant Schroeder
body: [@Isaac Kevelson](/t5/user/viewprofilepage/user-id/4321752) Welcome to community. If a board is slow it is due to the board. I would suggest following the steps here to help speed things up. <https://help.trello.com/article/1089-troubleshooting-a-slow-board>