Can't seem to figure out how to make a field mantatory upon transitioning an issue
Asked by Milshteyn, Ilya:

I have created a team-managed Process Control project in my company's Cloud playground environment. I've created all the fields and the workflow with the various transitions. However, I cannot figure out how to make a by default optional field to be mandatory if it's transitioned to an In Progress state. I've looked at different support articles and the steps they describe I am unable to follow because I'm not seeing the options those steps present. Here are the ones I looked at:

<https://confluence.atlassian.com/jirakb/how-to-make-a-field-required-before-closing-the-issue-1236928291.html>

<https://confluence.atlassian.com/jirakb/how-to-prompt-a-required-field-when-transitioning-the-status-of-an-issue-1235850930.html>

When I click a transition in the workflow view, I see no box with options for Validators. I only see a box where you can add Rules. And the list of rules available to me do not fit the intended effect.


Answers:
author: Mohanraj Thangamuthu
body: Hello, Good day. You can use the Workflow rules as shown in the link : <https://support.atlassian.com/jira-software-cloud/docs/available-workflow-rules-in-team-managed-projects/>

![Screenshot 2024-08-21 at 11.00.38?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/342863i1C6EAAFF4F75DF0E/image-size/large?v=v2&px=999 "Screenshot 2024-08-21 at 11.00.38?AM.png")

comments: author: Milshteyn, Ilya
body: So are validators not available in team-managed projects at all? And if so, what rules can be used to make a field mandatory upon a transition to an In Progress state?


author: Mohanraj Thangamuthu
body: Hello, Please use the following screenshots. Rule will display the destination status only when the condition is met.

![Screenshot 2024-08-21 at 8.44.08?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343035iF2F78D1C458DB0F5/image-size/large?v=v2&px=999 "Screenshot 2024-08-21 at 8.44.08?PM.png")![Screenshot 2024-08-21 at 8.44.33?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343031i69E2820F0C80E677/image-size/large?v=v2&px=999 "Screenshot 2024-08-21 at 8.44.33?PM.png")![Screenshot 2024-08-21 at 8.44.48?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343034i1DF090CD17506D90/image-size/large?v=v2&px=999 "Screenshot 2024-08-21 at 8.44.48?PM.png")![Screenshot 2024-08-21 at 8.44.54?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343032i7DF6700DA77970FA/image-size/large?v=v2&px=999 "Screenshot 2024-08-21 at 8.44.54?PM.png")


author: Milshteyn, Ilya
body: [@Mohanraj Thangamuthu](/t5/user/viewprofilepage/user-id/4628433) , this seems to work by hiding the transition if a field is not filled, so it accomplishes the goal. However, if a user does not know which field needs to be filled to make the transition visible, they may get stuck. Is there a way to tell the user which field needs to be filled so that the transition appears?


author: Mohanraj Thangamuthu
body: Hello, At the moment we don't have the option to show the error message in Team managed project and we have FR for same <https://jira.atlassian.com/browse/JSWCLOUD-26434>. You can make the field as required as a workaround.


Tags: cloud

jira-cloud