youngmon/atlassian-qna huggingface dataset:
1-way sync between confluence instances
Asked by roger_alling:

Hello.

We are running multiple instances of Confluence on different server environment who are isolated from each other.

What I would like to set up is a way to export changes made from one confluence instance and then import as well as overwrite where needed in the second instance. I also do not want it to overwrite or move pages created in instance 2.

Basically, we have a "base" confluence where we do most of our work, then we have specialized ones. I want everything from base to sync to the specialized, but while not affecting the pages that dont exist on the base instance.

Is there any way to do this? Need to be a way that supports moving the file from server A to B manually.


Answers:
author: Aron Gombas _Midori_
body: The "Remote Publishing" app provides just what you look for:

[https://marketplace.atlassian.com/apps/42115/comala-remote-publishing?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/42115/comala-remote-publishing?hosting=datacenter&tab=overview)

(I have never used it, so I don't have any first-hand experience, but the Comala apps are popular which means something.)


author: Peter Van de Voorde
body: Hi Roger,  

You can export and import full Spaces as described in this article: <https://confluence.atlassian.com/doc/restoring-a-space-152036.html>   

So you could use this to export content from server A to B. But any changes in a space on Server B will be overwritten if you import that space from server A again.   

I would recommend that you put all of the "base" Confluence stuff in one group of spaces, and everything specific in a different group of spaces. This will allow you to regularly import the latest version of the "base" spaces from A to B without overwriting any B specific content.   

You could also work with Application Links between your Confluence instances like explained here: <https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html> and use those to share your content.  

Cheers,  
Peter

comments: author: roger_alling
body: Hello.

I am aware of the full export/import :)

The issue is that there is multiple departments sharing spaces, and allot of the info we want to keep on B is directly connected to info from A, just containing information we cant keep on A for legal reasons. Thus needing 2 spaces and jump back and forth between them would negate allot of the benefits from even doing the import/export in the first place.

-Roger


author: Peter Van de Voorde
body: I see, I don't believe you're able to do this out of the box in any way or form.  

This question might offer you a solution you could look into (but it's a marketplace app) : <https://community.atlassian.com/t5/Confluence-questions/Migrating-individual-pages/qaq-p/1876967>   

Or maybe you could script something using the [Confluence REST API](https://docs.atlassian.com/ConfluenceServer/rest/7.20.0/)?


Tags: confluence-server

server
Xray documentation generator exporting multiple issues error
Asked by Rafael Tomazela Teodoro:

I tried to export multiple issues using the template "Test Execution Advanced with Cover Page" but the error inside the PDF was found, take a look below:

*We are sorry, an unexpected error has occured in the export of your issue.*   
*Please provide the information below to our support.*

*General Exception: java.lang.RuntimeException: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.*   
*java.lang.RuntimeException: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.*   
*at com.aspose.words.FieldCollection$zzZ.zzZoA(Unknown Source)*   
*at com.aspose.words.FieldCollection$zzZ.next(Unknown Source)*   
*at java.lang.Iterable.forEach(Iterable.java:74)*   
*at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.processFieldLinks(AsposeWordConverter.java:473)*   
*at com.xpandit.jiraxporter.commons.document.builder.impl.aspose.word.AsposeWordConverter.convert(AsposeWordConverter.java:372)*   
*at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.processBulkRequest(ExportServiceImpl.java:232)*   
*at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.handleBulk(ExportServiceImpl.java:208)*   
*at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl.access$000(ExportServiceImpl.java:70)*   
*at com.xpandit.plugins.jiraxporter.web.services.impl.ExportServiceImpl$1.run(ExportServiceImpl.java:123)*   
*Caused by: java.lang.IllegalStateException: Invalid document model. Operation can not be completed.*   
*at com.aspose.words.zzZX5.zzZpF(Unknown Source)*   
*at com.aspose.words.zzZX5.zzZ(Unknown Source)*   
*at com.aspose.words.zzZX5.zzV(Unknown Source)*   
*at com.aspose.words.zzZX5.zzW(Unknown Source)*   
*at com.aspose.words.FieldChar.getField(Unknown Source)*   
*at com.aspose.words.FieldCollection$zzZ.zzZoA(Unknown Source)*   
*... 8 more*


Answers:
author: Anouchka Balle
body: Same issue for me for the generation of the documentation of a test plan.   
5 tests cases was linked to this test plan.  
In one of these 5 test cases, in its description, the number of another test case was mentionned (ABC-123). But only the text was displayed, not the Jira link. If I modify this reference ABC-123 by something else like ABC - 123, the generation of the documentation works.  
No need to clone / move the workitems, the issue will still happen.

comments: author: Rafael Tomazela Teodoro
body: Correct, its happens because he Jira consider as link any task key e.g. ABC-123 between "( )" and as we know now the generation problem occurs always when we use any link in the description task.


author: Rafael Tomazela Teodoro
body: I found the problem, the problem was a link infomed on the description field from the Sub Test Execution issue. So, when you use a Jira task link (e.g.: ABC-123) this error happens. I hope to help the Attlassian developer team with that information.


Tags: cloud

documentation

jira-cloud

xray
How to move a roadmap planner macro
Asked by Amrik Cooper:

How do I change the position of a roadmap planner macro in a document? I created a roadmap planner macro at the top of a Confluence document and I'm unable to (1) place my cursor above it to add text or (2) move it downward in the document (clicking, dragging, etc).

As far as I can tell, all I can do is delete it and recreate it if I want to be somewhere else inside the document, which is obviously unacceptable.

Any suggestions?

Otherwise, just a comment: it is quite easy to inadvertently discard progress while editing a roadmap planner macro. You'd think Atlassian would make the feature capable of saving progress if the user inadvertently closes the editor.


Answers:
author: Summer Hogan
body: Hi [@Amrik Cooper](/t5/user/viewprofilepage/user-id/2133781) - I have this exact same problem so what I did to resolve it is enter down in the document where I want the roadmap planner to be and then insert it there. I realize it might be an issue since you already created it, but I am not aware of another solution.

comments: author: Amrik Cooper
body: Hi [@Summer Hogan](/t5/user/viewprofilepage/user-id/4193903) thanks for the response. I appreciate it. If I knew in advance that I was making a commitment for life I would've thought much more carefully about where to put the roadmap planner.

I maintain that having to recreate and delete the original roadmap planner is unacceptable (just horrible UX). I'm going to leave this hanging, in case there's a solution; maybe someone from Atlassian will weigh in.


Tags: cloud

confluence-cloud

plan

roadmap
To lock a Colum/section
Asked by Stephanie Plambech:

Hi   
Is it possible to lock an section/colum in a template? So when it is used by the users they will not remove or delete a specific section/colum?  

Hope you guys can help :)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Stephanie Plambech](/t5/user/viewprofilepage/user-id/3983495) ,

unfortunately, you can't do that. A template is something that helps users to create a new page but, as you know, can change page at his convenience even if it comes from a template.

Fabio

comments: author: Stephanie Plambech
body: Thanks Fabio - Im trying to create basic templates where some standard information needs to be filled out every time, so I want to remove the risk of them deleting/remove the information by incident. Do you have any thought on how I can do that ?

/Stephanie


author: Fabio Racobaldo _Herzum_
body: Hi [@Stephanie Plambech](/t5/user/viewprofilepage/user-id/3983495) ,

there is no way to block a portion of page :(

Fabio


author: Stephanie Plambech
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)   

Again thanks for the answar. :)

Then I must go in a thinking-box for how I can get around my issue.   

Stephanie


Tags: confluence-cloud

data-center
Mail setup documentation has an error for 7.20
Asked by Michael Telgkamp:

The documentation at [Setting Up a Mail Session for the Confluence Distribution](https://confluence.atlassian.com/doc/setting-up-a-mail-session-for-the-confluence-distribution-6328.html) needs to be updated for version Confluence Server 7.20

The files for step 2 have changed.

It is \*jakarta.activation-x.x.x.jar\* instead of \*javax.activation-x.x.x.jar\*

And the file \*javax.activation-api-1.2.0.jar\* does not exist any longer, so it does not need to be moved.

I would be happy if you update this documentation.

Additionally the feedback form on the documentation page did not work for me with the following error:

*** ** * ** ***

**Oops! Something went wrong...**

There was a problem submitting your feedback, likely due to the configuration of this form. You might want to contact the site owner to let them know about this issue.

*** ** * ** ***


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Michael Telgkamp](https://community.atlassian.com/t5/user/viewprofilepage/user-id/2921183) ,

thanks for sharing that information. I don't know if this is the right place to put that information.

Fabio

comments: author: Michael Telgkamp
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I am quite sure it is not the right place to share, but I do not have another place to share it, as the feedback form on the page does not work. Thus I considered using an option to share the information where it might be seen by others that run into the same problem.

Thank you for your reply. If you have another location where I can share it, I am happy to post it there.

Best regards,  
Michael


Tags: confluence-server

server
Rename deleted user
Asked by Marc Nemes:

Hello,

we are using Confluence 7.13.7 with LDAP authentication and deleted the confluence account of an employee that left the company, instead of disabling it. In the page history, the user is now shown as "user-52cc8".

How can I rename user-52cc8 to something different?


Answers:
author: Craig Castle-Mead
body: Hey [@Marc Nemes](/t5/user/viewprofilepage/user-id/2822554)

The behaviour is outlined on <https://confluence.atlassian.com/conf713/delete-or-disable-users-1077914300.html>

"When a user account is **deleted \>**Their account is deleted and anonymised permanently, and can't be restored" - so seems this user is permanently anonymised.

I would suggest trying to change the behavior of your LDAP connection to disable users who are no longer present in LDAP (not sure if this is possible with direct Confluence \> LDAP)

CCM


Tags: confluence-server

server
Content in Confluence wants to show in our Company Computer Wallpaper
Asked by Jeffrey Cabierte:

Content in Confluence wants to show in our Company Computer Wallpaper. I am planning to create our content in Confluence and as part of sharing these details in our Confluence, I want to have this also pushed on our Company Computer Wallpaper. Do we have a plugin or what option I can do this and make the sharing of information not only available on our Confluence Page but I can maximize our Company Wallpaper. Do you think this will require further programming or a plugin within our marketplace can do this work? Thank you team for the input.


Answers:
author: Craig Nodwell
body: Hi [@Jeffrey Cabierte](/t5/user/viewprofilepage/user-id/5046634) welcome to the community. Quick question do you also have Jira?

comments: author: Jeffrey Cabierte
body: [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516). Yes, we do have Jira Software as well as Confluence.


Tags: background

cloud

confluence-cloud
How do we make emojis accessible?
Asked by Sam O'Hanlon:

With how we are using emojis, those emojis are information-bearing. However, screen readers are not reading the emojis. Can we fix this?


Answers:
author: Brant Schroeder
body: [@Sam O'Hanlon](/t5/user/viewprofilepage/user-id/5046501) Welcome to the Atlassian community

In order for the emoji to be accessible, it would need to have alt text associated with it so a reader knows what to express to the user. If you are using the delivered emojis provided by Atlassian in Confluence these have the required alt text and most readers should be able to let the user know what they are. If you are using a custom emoji that you added or copied and pasted into Confluence it might be missing this and would not work. What are you using?

comments: author: Sam O'Hanlon
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)

We are using both built-in emojis and custom ones we made. We're hoping for screen readers to read the name of the emoji. However, neither the built-in emojis nor the custom emojis are being read. We've tried with two different screen readers.

Thank you for your help!


author: Brant Schroeder
body: For the emojis that you are just pasting in I am not sure that those would work but the emojis that are in the delivered product those should work with the reader. I would suggest submitting a support issue and seeing what Atlassian says. Their products usually meet accessibility standards. <https://support.atlassian.com/contact/>


author: Sam O'Hanlon
body: Will do. Thank you.


author: Matthew Brennan
body: [@sam](/t5/user/viewprofilepage/user-id/5087968) are you experiencing this issue in reading or edit mode in confluence? There are known issues with emojis in edit mode not being read correctly across all browser and screen reader combinations. But in standard reading mode they should have their associated description attached.


author: Sam O'Hanlon
body: [@Matthew Brennan](/t5/user/viewprofilepage/user-id/4452409) Both. But it seems to be screen reader specific. I was using Natural Reader.


Tags: accessibility

cloud

confluence-cloud

emoji
Converting a page into a template
Asked by Orry Wright-Larson:

I had a user create some spec templates as pages and wants them to be global templates. When I copy these spec sheets into the template editor the table of contents is breaking on it and no matter how I copy it. I have checked to see that the approraite headings and sub headings are there but still it does nto work. I am trying to avoid having to remake these from scratch if I dont have to.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Orry Wright-Larson](/t5/user/viewprofilepage/user-id/3692597)

It seems that here, <https://community.atlassian.com/t5/Confluence-questions/convert-page-to-template/qaq-p/110311>, they manage to do that by using an app. Maybe that will help you.


Tags: confluence-server

server
Can a envelope be printed from KeyStone to send correspondence to a Member?
Asked by Expedition CU:

Trying to find a place to print an envelope from KeyStone to send Member correspondence.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Expedition CU](/t5/user/viewprofilepage/user-id/5046499) ,

welcome to the Atlassian community!

Please could you better describe your needs?

Fabio

comments: author: Expedition CU
body: I am obviously in the wrong spot. Thanks


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I think you may be in the wrong place. Could you explain what this has to do with an Atlassian product?

comments: author: Expedition CU
body: I think I am in the wrong place. Sorry


Tags: cloud

confluence-cloud
Is there a way for a request ID to be generated when a Form is submitted in Confluence?
Asked by Loren:

Is there a way for a request ID to be generated when the form (confiform) is submitted by the user?  

I created the request form with ConfiForms (FormView) Registrations control macro, confiforms form definition macro, and confi form table view macro. The form works however I just need to know is it possible to generate a Request ID or Form ID everytime someone submits the form?


Answers:
author: Alex Medved _ConfiForms_
body: Try adding a ConfiForms Field Definition with autonumber field type to your form

Alex

comments: author: Loren
body: Thanks, Alex. Your solution worked by using Autonumber. The request ID number is displayed on the tableview on the Confluence page.


author: Alex Medved _ConfiForms_
body: You can also have an autonumber with a pattern if you like to (not just the number)


Tags: cloud

confiforms

confluence-cloud
Copying/Template Space
Asked by Joshua Dumas:

I've been creating and customizing a space with pages, and the look and feel for our project that we now want to use as a template.

How would I use this space as the template for other projects?

Also, how would I go about creating these spaces based on a JSM issue type upon being created?

Thoughts?


Answers:
author: Sam Lucas
body: Hey [@Joshua Dumas](/t5/user/viewprofilepage/user-id/4452080) ! I am a new product lead at confluence. I am really curious about your post here. I'd like to explore the idea of Space templates more with you. If you're interested, I'd love to gather your feedback regarding how you are currently building your own "space templates," and the workflow that you'd like to see!

[Book a quick zoom call!](https://calendly.com/slucas-atlassian/30min?month=2022-12)

thx


author: Fabio Racobaldo _Herzum_
body: Hi [@Joshua Dumas](/t5/user/viewprofilepage/user-id/4452080) ,

you can create a space template from scratch using the following approach <https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

If you want to use an existing space as template and create a new one starting from that space you can evaluate the following app [https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud&tab=overview)

Hope this helps,

Fabio


Tags: blueprint

cloud

confluence-cloud

template
Unable to edit post.
Asked by Jeffrey Manning:

A user is experiencing this error when trying to edit a post. I disabled the Collaborative Editing option , but his draft post was no longer available. I've searched the logs and I haven't found any reason why this could be happening.

![Screenshot (27).png](https://community.atlassian.com/t5/image/serverpage/image-id/219172iE0EB26AA6E631A84/image-size/large?v=v2&px=999 "Screenshot (27).png")


Answers:
author: Florian Bonniec
body: Hi [@Jeffrey Manning](/t5/user/viewprofilepage/user-id/3606686)

Does the issue affect only one user ?

Do you have something in the browser developer console when trying to edit the page ?

Regards

comments: author: Jeffrey Manning
body: ![Screenshot (31).png](https://community.atlassian.com/t5/image/serverpage/image-id/219280i8C70F35E89CFA22D/image-size/large?v=v2&px=999 "Screenshot (31).png")

I've checked the Developer Console and noted the first 3 errors.


author: Florian Bonniec
body: What is the Confluence version you are using and the database you are using ?


author: Jeffrey Manning
body: I'm using Confluence version 7.19.2 and MySQL 5.7.38. I forgot to mention in my previous post that I'm only experiencing this issue on one post.


author: Florian Bonniec
body: Have you try to copy the page and edit the copy ?


author: Jeffrey Manning
body: Sorry for the late response. It appears I'm unable to copy blog posts. The option isn't available.


Tags: confluence-server

server
Requesting legacy editor (for new blank pages)
Asked by Simon Hardy - Francis:

Hi Atlassian Team, would you please enable legacy editor for my site?

My site: <https://sysdig.atlassian.net>

I saw on some other posts that Atlassian requires a reason from the user before they can enable the legacy editor.   
Mine is I want the Insert -\> Markup feature \[1\] \[2\]. And this page \[3\] says it's possible to request it. FYI I based this request off this request \[4\] :-)

If more reasons or inputs are needed, I'm happy to keep following up after my legacy editor is enabled. Thank you so much!

\[1\] <https://confluence.atlassian.com/doc/confluence-wiki-markup-251003035.html>  
\[2\] <https://community.atlassian.com/t5/Confluence-Cloud-questions/where-is-the-insert-gt-Markup-button/qaq-p/1204944>  
\[3\] <https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476>  
\[4\] <https://community.atlassian.com/t5/Confluence-questions/Requesting-legacy-editor/qaq-p/2074988>


Answers:
author: Jessica
body: Hey [@Simon Hardy - Francis](/t5/user/viewprofilepage/user-id/5046351)   

Thank you for adding all the points that would you like to have in the current editor/legacy editor.  

Although we would love to move forward with the request right now, we would need a site-admin to have it approved for you, since it will have changes on the entire site.  

That being said, could you get in touch with one of your site admins and ask for them to open a request on your behalf at <https://support.atlassian.com/contact/>?  

Feel free to reference this post as well, as it should speed things up!  

Hope this helps as well! Let me know if you have any questions.  

Cheers,  
Jessica


author: Brant Schroeder
body: [@Simon Hardy - Francis](/t5/user/viewprofilepage/user-id/5046351) I escalated it for you.

comments: author: Simon Hardy - Francis
body: Thanks!


author: Simon Hardy - Francis
body: [@Jessica](/t5/user/viewprofilepage/user-id/3667333) any chance you can help with this request like you did for the other request \[1\] ?

\[1\] <https://community.atlassian.com/t5/Confluence-questions/Requesting-legacy-editor/qaq-p/2074988>

comments: author: Simon Hardy - Francis
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) any chance that you can help escalate this like in the other ticket? Thanks!


Tags: atl-rvw

cloud

confluence-cloud
Lost space admin permissions access
Asked by Bryan Johnson:

I've lost admin access to two spaces. I can still view the content of the spaces, but I am unable to manage space settings or page content. I am a site admin and org admin, but the users who had admin access to two of our spaces are no longer with the company and can't assign me admin control. How do I assume admin control over these spaces?

Thanks!


Answers:
author: Bryan Johnson
body: I was able to do this by setting default space settings and then applying them to the spaces by reverting permissions to the default settings for each space here:

Settings \>\> Security \>\> Space Permissions

https://\<mydomain\>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action

![SpacePermissions.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/219141i66EB07A7548A1574/image-size/large?v=v2&px=999 "SpacePermissions.JPG")


Tags: confluence-cloud
What is the way to delete all child pages from an ancestor id?
Asked by Javier Cal:

I'm in need of a way to delete all the pages under an ancestor page. It could be via REST API or if it is possible to be done by a Confluence admin.


Answers:
author: Javier Cal
body: There is an experimental way to accomplish this:

<https://developer.atlassian.com/cloud/confluence/rest/v10/api-group-experimental/#api-wiki-rest-api-content-id-pagetree-delete>

It was useful for what I needed.


Tags: cloud

confluence-cloud