youngmon/atlassian-qna huggingface dataset:
How can I hide in confluence in-jira-decactivated users from displaying in "People" page?
Asked by Jens Knobloch:

Hi,

I have a quite big user directory in Jira. Many of these user (not the majority) have never logged in. So I would set them on 'disabled', and thats ok, so far.

However, I want to use this JIRA user directory in Confluence, and this works already. I have the problem, that any confluence user can see *all* the people from JIRA user directory. Unfortunely, 'all' means the disabled (deactivated) user as well. So, that's confusing to active users in confluence: they can see people's names probably never heard and read before.  
So, how can I hide these disabled (deactivated) user from showing in confluence all people page?

Thanks \& regards,

Jens K.


Answers:
author: Guilherme V.
body: Hi Jens,  

Did you try removing the *confluence-users(or any confluence related)* group from those deactivated users?  
After that you could synchronise the Jira's directory again in Confluence's user directories settings.

Cheers,


author: Jens Knobloch
body: Hi Guilherme,

thank you for your answer.

These user were set to *in-activate*and ain't member of any group in JIRA (Some of them were never a member of any JIRA groups). Despite of that I see all these people in confluence: '/browsepeople.action?startIndex' .

That's weird and confusing me as well as the rest of the active users.

cheers,

jenskn.


Tags: confluence-administration
Artikel als PDF speichern
Asked by Sandro Koch:

Kann ein Artikel nach dem Erstellen als PDF abgespeichert werden?


Answers:
author: Christian Czaia _Decadis AG_
body: Please ask your questions in English... but yes, you can export single pages to PDF:

<https://confluence.atlassian.com/display/CONF53/Exporting+Confluence+Pages+and+Spaces+to+PDF>

Cheers


Tags: confluence-administration
Abfrage f?r einen Artikel erstellen
Asked by Sandro Koch:

Wie kann eine Abfrage f?r den Dokument Namen und Stichw?rter f?r das Dokument, wie beim standart Fehlerbehebungsartikel, vor dem eigentlichen Artikel erstellt werden und wie k?nnen diese Informationen danach automatisch in den Artikel gesetzt werden?


Answers:
author: Christian Czaia _Decadis AG_
body: Please ask your questions in English!

You're talking about blueprints. You can modify existing ones or create your own ones:

<https://confluence.atlassian.com/display/DOC/Working+with+Blueprints>

Cheers

comments: author: Sandro Koch
body: Thanks for the answer.The standard troubleshooting article has a query for the article name and keywords. How can i create my own query for my own blueprints and how can i use the keywords to list similar articles at the bottom of the article?


author: Jonas Andersson
body: Tycker det l?ter bra! Upvote!


Tags: confluence-administration
I can't see sub menu
Asked by Sandong Lee:

After logged in administrator, I moved on \<Add Page\> the mouse point but i can't see sub menu.

image2015-6-15 17:27:41.png  
[](https://community.atlassian.com/t5/Confluence-questions/I-can-t-see-sub-menu/qaq-p/318689?attachment-id=9958){#link_118854ea78c3e3}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/53839/1/image2015-6-15%2017%3A27%3A41.png){#display_118854ea78c3e3_0}


Answers:
author: Nic Brough -Adaptavist-
body: What version of IE are you using? And my tired old eyes aren't sure about the version of Confluence they are reading from the screenshot - is that 3.5.13?

comments: author: Sandong Lee
body: Right. The confluence version is 3.5.13 and IE is 9(11 is same).Installing confluence 3.5.13 on Windows Server 2008 Standard(32-bit), it was doing well.I have changed OS to Windows Server 2008 R2 Standard(64-bit).Now, it's just different OS version(same H/W).


author: Nic Brough -Adaptavist-
body: Right, this is a good case of compatibility failure.Confluence 3.5 does not support IE9, it's not compatible (the effort to make it so is a waste of time, as IE is so riddled with bugs and incompatibilities)Your options break down to:- Use IE8 (really very very very bad option, as it's a failure on standard compatibility, and riddled with bugs, not supported by the vendor any more and a known security risk)- Use a proper browser (still not a good option - it's better than IE, but your Confluence is still probably not going to support it)- Upgrade to a supported version of Confluence (ideally coupled with a decent browser)Anything but the last option is pretty much a waste of time.


author: Norbert Janssens
body: You cannot add pages to the dashboard but only to spaces.

comments: author: Sandong Lee
body: Thanks your answer.but my question is I CAN'T SEE SUB-MENU.I can't see other all of sub-menu as well as sub-menu of \<Add page\>.Clicking a menu(Browse, administrator also), it doesn't happen anything as well as can't see sub-menu.


Tags: confluence-administration
How to disable or restrict "global page template"
Asked by Riaz:

Greetings,

How to disbale or restrict "**global page templates**" in confluence to particular group of users. I dont want show all the available templates to all the user.

Looking forward your support.

Regards


Answers:
author: Giuliano C.
body: Hi Riaz,

I'm afraid that we currently don't have it implemented in Confluence, but, we are already working on that. You can ask some questions and look for suggestions through the following report, which I also suggest you to vote and share your thoughts through comments:

<https://jira.atlassian.com/browse/CONF-30812>

Regards,

Giuliano T.

Confluence/Crowd Support
Livesearch Macro Recrawl Time
Asked by JonM:

I'm working with Livesearch's labels and restrictions. How long does it take for Livesearch to update it's search results and/or recrawl new content?


Answers:
author: Boris Berenberg
body: I believe that Livesearch will operate based on the same indexes as normal search. The indexing job runs once a minute. The amount of time for it to complete will be based on the total amount of content that has changes since the last run. There is also the possibility of scheduler threads being used up at the time it would normally run and thereby delay it further.


Tags: cloud

confluence-cloud

live-search
Can I force user password changes via confluence to OpenLDAP to bind as the user
Asked by Dexter AWS:

I have a confluence server that authenticates against an OpenLDAP server. This is working fine, it obeys the groups, obeys the users, lets users change their password, etc.

This is also where the problem comes in, when changing passwords it doesn't seem to be behaving the same way a ldappasswd command would, it is allowing users to override the password policy for instance (length, complexity). Those are being enforced when I run ldappasswd or passwd on a general linux machine.

I assume this is happening because the query is being executed as the bind user, which has access to change the userPassword field without going through the pwpolicy module.

Is there a way to have Confluence bind as the user vs the binddn for password changes? That should fix that problem.


Answers:
author: Boris Berenberg
body: I don't think that this is currently possible. The simplest workaround would be to use a bind user that can not bypass the pwpolicy module. Long term, it may be best to file a suggestion against Confluence and Crowd for this.


Tags: confluence-administration
Usage Stats on Cloud Instance of Confluence
Asked by Skantha Ruban:

Does anyone have a working option to obtain usage stats from a cloud instance of Confluence?


Answers:
author: Tim
body: Hi Skantha,

We've created an add-on that gives some great usage statistics in Confluence Cloud. It includes an overview of activity but also the details like who has viewed a particular page.

You can find more information here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)

It's a couple of years later, but I hope it helps you and the next person.


author: Andre Borzzatto
body: This add-on is disabled by default in Confluence Cloud.

You can create a ticket at support.atlassian.com in the Atlassian Cloud Project and let us know that you would like this add-on to be enabled.

Thanks!


author: Luciano Fagundes
body: Skantha

I believe the documentation below should help you on this case. :smile:

<https://confluence.atlassian.com/display/AOD/View+Space+Activity>

Cheers

L.F


Tags: cloud

confluence-cloud
Has anyone performed the Confluence upgrade to 5.7.5? From 5.7.1?
Asked by Lou Barsony:

We need the fixes to PDF presentation in Confluence 5.7.5 and I am concerned about any Gotchas in the upgrade. Has anyone performed this activity recently?


Answers:
author: Nic Brough -Adaptavist-
body: I did a 5.7.0 to 5.7.5 a few weeks ago as part of a move to 5.8 - there were no surprises, I wouldn't expect you to have any issues.

Normally, we'd have jumped from 5.7.0 straight to 5.8, but a plugin was hiccupping during the direct jump.


Tags: confluence-administration
automatic of jira issues filter in confluence
Asked by Judy Braddick:

I created a page in confluence that has 15 JIRA filters. Each filter contains content that changes over time. I don't see a way to configure a timed refresh for the filter the way I can in JIRA on a dashboard. Is there a solution, or am I missing something?


Answers:
author: Steven F Behnke
body: There is no configuration relating to 'timed refresh' of the JIRA Issues Macro. I do not see an open issue request, a related one was opened when Confluence 5 came out but was closed as most functionality was still in flux it seems. You could open a new feature suggestion against the "`jira-issues-macro"` component in the Confluence project at jira.atlassian.com.

Next, if you are on Confluence Server, you can define macros yourself using the User Macro functionality. See this Answer: <https://answers.atlassian.com/questions/4032>
How do I deactivate an administator
Asked by Todd Pappas:

Hi,

We have recently had our confluence and bitbucket administrator "move on" from our organization and I need to replace that function. Is it possible?


Answers:
author: William Zanchet [Atlassian]
body: Yes, Todd.  
From what I could see, you're from Cloud. So I highly recommend that you create a support case in our <https://support.atlassian.com> so our team can help you with this task, as this is something specific.

Cheers,  
WZ


Tags: cloud

confluence-cloud
What add-ons come bundled with Confluence?
Asked by Renee Crowley:

Which add-ons come bundled as part of a Confluence cloud license? For a Confluence server license?


Answers:
author: Nic Brough -Adaptavist-
body: Basically, the same - you get all the system addons, and none of the others.

comments: author: Renee Crowley
body: Which are the system add-ons?


author: Nic Brough -Adaptavist-
body: It doesn't matter - they're the ones that make Confluence work when you install it off-the-shelf.I'm not sure why you think you need to know this? Run a trial of Confluence, if it doesn't have something you need, then look for an addon to provide it.


author: Renee Lyons
body: Because I'm trying to create internal documentation about how to use the basic add-ons. I'm not sure why you think you need to know why I need to know this?


author: Nic Brough -Adaptavist-
body: I was curious as to why you think it's useful to try to compare Cloud and Server versions in terms of plugins, as most answers to that question probably have a better approach.This one certainly does - 99.99% of users simply don't need to take a "this system plugin does that" approach to Confluence. Use Confluence off-the-shelf, as documented on Atlassian's site. It's utterly irrelevant what plugin provides what function.


author: Renee Crowley
body: They need a "this macro does this" approach though, and the bundled plugins provide macros.


author: Nic Brough -Adaptavist-
body: That's fine, my point is that what plugins do what are totally irrelevant. Macro X does Y is perfectly sensible, and it's the way Atlassian have documented them at <https://confluence.atlassian.com/display/DOC/Macros> - that will always cover the macros a plain installation of Confluence will provide.It's generally good enough that most people documenting Confluence for internal use can point at it and say "here's the list of macros you \*could\* use" and then get stuck into documenting how the organisation could and should use them to create good pages and spaces - a worked example of a clever page is often a good start!


Tags: cloud

confluence-cloud
Cannot find Content Formatting Macros in marketplace
Asked by Rosario De Domenico:

I cannot find the plug-in in the marketplace (I use Confluence server 5.8.4) and I did not understand if it is free or not... on vendor web-site it says it is free, but in the marketplace it gives a price...


Answers:
author: Stephen Deutsch
body: Hi Rosario,

It is free, but it consists of a paid component. As long as you don't run the click the free trial or buy buttons, you can use the free functions (which is most of them except for things like tabs). Even if you do do the free trial, the rest of the functions will stay free after the trial period, but you won't be able to access the paid functions anymore.

<https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros>

comments: author: Rosario De Domenico
body: OK, but why can't I find it with UPM? is it because I am already on 5.8.4?


author: Stephen Deutsch
body: maybe, it's not be listed as compatible (only up to 5.7.4). In that case, you could just download the jar (the download link towards the bottom of the page) and install it manually and make sure there's no issues (I highly doubt it, most of them are simple HTML/CSS stuff)


Tags: addon-com.adaptavist.confluence.contentformat

confluence-administration
Template document - Confluence
Asked by Daniel Sadjadian:

Is there anyway to make a document template which can be reused an updated? So in Confluence, you can add new articles, posts, etc... by clicking the "Create" button. When you do that, there doesn't seem to be a template option to choose from.

Thanks for your time, Dan


Answers:
author: Stephen Deutsch
body: <https://confluence.atlassian.com/display/DOC/Creating+a+Template>

comments: author: Daniel Sadjadian
body: Hi Stephen, thanks for your answer. I tried following that tutorial but I could not find where the "Space tools" button is.


author: Stephen Deutsch
body: Hi Daniel, which version of Confluence are you using? If you are still using the older documentation theme, then you will have to go to "Browse" and "Space Admin" and then choose the "Templates" link from the sidebar. Whichever version of Confluence you are using, you must be at least a Space Administrator in order to access the templates.


author: Daniel Sadjadian
body: Hurrah! That did the trick, thanks very much.


Tags: template

update
Extra spaces appear randomly in Confluence pages
Asked by sidhartha:

recently, I have seen that confluence put extra spaces between words. It is a bit tedious removing the extra spaces...is there a way out?


Answers:
author: Giuliano C.
body: Hi Sidharta,

Some possibilities that you could check:

1. Check if this is happening with all browsers. If confirming only one browser, check its version and also the extensions
2. Check if this is happening with other users using different machines.
3. Check if this is happening with different pages. For example, try to create a new page without content to see how it goes.
4. Check if you have any customisations through the **Look\&Feel** session of Confluence Admin

Hope it helps you! :smile:

Regards,

Giuliano T.

Confluence/Crowd Support


author: Steven F Behnke
body: Any chance it's a browser thing, or perhaps a broken keyboard? :) I don't use document software, I basically live in Confluence. So I'm in it all the time, is the point. I haven't noticed extra spaces, I am on Confluence 5.7.4.
Can I check how often Confluence users logon?
Asked by Darcy Noricks:

My users view pages, but tend not to comment on them or make any other changes so monitoring cannot be conducted using the plugin. How can I see how often my users are simply logging into Confluence?


Answers:
author: Libor Tvrd?k
body: Hi Darcy,  

If you open the administration page / user will see the last login -<https://confluence.atlassian.com/x/ThwC> see on Screenshot *View User: ewan*.

If that's not enough, You must activate the access log - <https://confluence.atlassian.com/x/n8oC>

Cheers,

Libor  

<br />


Tags: cloud

confluence-administration

confluence-cloud
Confluence in cloud + Crowd
Asked by bsoulier:

Hello everyone,

I would like to know if it is possible to integrate Crowd from a local Active Directory to authenticate users in Confluence or JIRA?

Additional question: Will Crowd support Azure AD instead of on premise AD in the near future?

Many thanks, Ben


Answers:
author: Nic Brough -Adaptavist-
body: No. Cloud does not support any form of external authentication systems.

Yet. See <https://jira.atlassian.com/browse/ID-79> for the request.

comments: author: bsoulier
body: Hello Nic,

Stated by this [ticket](https://answers.atlassian.com/questions/211978/where-to-deploy-crowd-cloud-or-local), it says that using Crowd (with AD), users can connect with SSO to Confluence and/or JIRA.

The idea is not here to have direct AD integration with JIRA, but to use Crowd for that.

Cheers, Ben


author: Nic Brough -Adaptavist-
body: Yes, Crowd does AD integration and SSO.But you've said you're using Cloud, where you can NOT.


author: bsoulier
body: Hello Nic thanks for your answer.

So if I summarize:

* Crowd does AD integration \& SSO, but ONLY with Server Version,
* There is no way to use Crowd with Confluence \& JIRA as Cloud versions.

Is this valid?

Many thanks, Ben


author: Nic Brough -Adaptavist-
body: Not quite, although the end result is the same:- Crowd does AD integration and SSO, Cloud and Server- Crowd \*is\* behind the user maintenance on Cloud- The end users in Cloud do \*not\* have the ability to connect Crowd to any other system(It's a pedantic point - you already ARE using Crowd on Cloud, but you can NOT use your AD with it)


author: Aliaksei Ilkiu
body: Nick and other gurus,

Is it possible to define Crowd directory pointing to remote Crowd (cloud JIRA) and reuse cloud users for set of Atlassian products that I have to run locally? The main purpose to have a single identity to manage across both Atlassian offerings (cloud and server)


author: Nic Brough -Adaptavist-
body: No, Cloud doesn't expose the internal users like that.


Tags: cloud

confluence-cloud

crowd
Can confluence load plugin jar from local file system
Asked by Zheng Wang:

Hi, I got a problem about confluence plugin. Now the add-ons installed by user are loaded from table PLUGINDATA, then put into directory plugin-cache. Is there some configuration that we can load this plugin from local file system like JIRA installed-plugin directory?


Answers:
author: Luiz Maia
body: Hi Zheng,

Additionally to Norbert's answer, the default directory for Confluence bundled plugins, where all the JAR files are stored is confluence-install-directory/confluence/web-inf/atlassian-bundled-plugins.

There's no directory with JAR files for the user-installed plugins. All these are uploaded with UPM, just like Norbert commented.

Thank you.

Kind regards,

Luiz Maia  
Atlassian Support

comments: author: Zheng Wang
body: So when confluence start up, the user-installed plugin must be loaded from database not file system directory?


author: Norbert Janssens
body: Via the Universal Plugin Manager an administrator can upload JAR files of relevant plugins from the file system into your Confluence instance - see under <https://confluence.atlassian.com/display/UPM/Installing+add-ons>!


Tags: confluence-administration
Hello, we have purchased a license and installed on the server provides custom error confluence but could you help us?
Asked by ?????????? ?????????:

Confluence error.jpg {#toc-hId-480756024}
=========================================

Hello, we have purchased a license and installed on the server provides custom error confluence but could you help us?  
[](https://community.atlassian.com/t5/Confluence-questions/Hello-we-have-purchased-a-license-and-installed-on-the-server/qaq-p/86458?attachment-id=4368){#link_118856199f94d7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14604/1/Confluence%20error.jpg){#display_118856199f94d7_0}


Answers:
author: Steven F Behnke
body: Daniel is right, support.atlassian.com is definetly the right portal for this sort of issue. This is a fairly common error for newbies or those unfamiliar with Atlassian products. I see it right in your error log, plus it's fairly blunt since we can't even start up.

See this Knowledgebase article: [Confluence does not start due to Spring Application context has not been set](https://confluence.atlassian.com/display/CONFKB/Confluence+does+not+start+due+to+Spring+Application+context+has+not+been+set)

Let's break it down:

1. The typical installation method is probably the installer
2. When you run the installer as root, the installer creates a user called 'confluence' in this case
3. The user 'confluence' needs to have read permissions to the `<Install Directory>` (default `/opt/atlassian/confluence/`) and read/write permissions to the `<Home Directory>` (default `/var/atlassian/application-data/confluence`)
4. For the record, the home directory is set in this file: <install>/confluence/WEB-INF/classes/confluence-init.properties

Again, the important directories and files:

```
Install Directory:	/opt/atlassian/confluence/?Path to Home directory:	&lt;install&gt;/confluence/WEB-INF/classes/confluence-init.propertiesHome Directory:	/var/atlassian/application-data/confluence
```


author: Daniel Wester
body: You'll want to drop in a support request at <https://support.atlassian.com> . I would def. recommend making sure to upload your log files at the same time.
Unable to Insert ?Google Map? Macro
Asked by Angelina Ignatova:

Hey guys,

I am trying to insert Google Map macro to one of my pages in Confluence, but I can't. Not sure what is meaning of those errors:

Failed to load resource: the server responded with a status of 403 (Forbidden)

Failed to load resource: the server responded with a status of 402 (Payment Required)

Uncaught TypeError: Cannot read property 'macroName' of undefined

Can you please check and advise.

Thanks,

Agi


Answers:
author: Angelina Ignatova
body: Hey Nic,

Thanks for getting back to me.

It can be an issue with the browser as it works when I open an incognito window.

Anyway, I should find another solution as your macro seems to support up to 16 markers which is not sufficient.

Thanks once again,

Angelina

comments: author: Nic Brough -Adaptavist-
body: Definitely the browser sending something odd across then!It's not my macro though. I couldn't code anything that clever, just the odd simple macro or report.


author: Nic Brough -Adaptavist-
body: 402 is a weird one to return. Does the map you're trying to load work in a browser?


Tags: cloud

confluence-cloud