youngmon/atlassian-qna huggingface dataset:
java.sql.SQLSyntaxErrorException: ORA-01031: insufficient
Asked by tanseer shabbir:

I have fixes the Grants and still getting this error.. using Oracle db..

Privs:

Trigger

sequence


Answers:
author: tanseer shabbir
body: Ok Finally got it...it work like a charm, after making some database changes.. i recycled start the service and stop.. then refresh the cashe , then restart the service..thanks iqbal for helping me


author: g
body: Hi Tanseer,

You can check this article for resolution steps [Confluence ORA-01031](https://confluence.atlassian.com/jirakb/java-sql-sqlsyntaxerrorexception-ora-01031-insufficient-privileges-when-restoring-xml-backup-385912883.html).

Cheers

comments: author: tanseer shabbir
body: This is all i already checked. I need more details on the error.


author: Danyal Iqbal
body: which OS is this?

You db.user does not have the rights to perform the action you are attempting. Contact your DB admin or sigin as sysdba and grant more permissions.

Check file permissions as well (if you are the linux admin).

Make sure the db user is a member of dba group.

comments: author: tanseer shabbir
body: Virtual Box RHELinux...

I have checked all the file permissions , give all the grants as required in the doc, plus double check as sys dba...

I don't know... why i am getting this error , do i need jdbc driver or not? But let me tell you while installing db tested and connected fine.. i don't know what's the issue. Plz help..


author: Danyal Iqbal
body: There are only 3 possible reasons for this error :) you need to check again.

We could point out the exact issue if you provide more detail about your case.


Tags: oracle

permission
Can not connect to JIRA server when creating Confluence Space, both cloud
Asked by GSystems Admin:

When trying to create a Software Project space in Confluence, the dialog window says it "Can not connect to JIRA server" and there are no JIRA projects in the dropdown. Both are cloud instances in the same Atlassian site (xxxxxxx.atlassian.net). If I go to Application Links, JIRA is there and I can select "go to remote" and it opens my JIRA instance. Likewise from JIRA's Application Links to Confluence.


Answers:
author: GSystems Admin
body: Atlassian support refreshed my app links and its working now.


Tags: integration

jira
Does View Tracker Macro work even if viewed by a a person without a confluence login?
Asked by Vara:

I would like to know if there is a possibility to track confluence page even if a person doesnot login to confluence.


Answers:
author: Sloan
body: @Hi [@Vara](/t5/user/viewprofilepage/user-id/1188170)

Niklas from bitvoodoo here! As [@James Richards](/t5/user/viewprofilepage/user-id/1063143) already pointed out, yes, Viewtracker is able to track anonymous views.

They are listed as "Anonymous" in the Viewtracker and Viewtracker Report Macros, as well in the built-in reporting section of Viewtracker.

Best Regards  
Niklas

comments: author: Vara
body: Thanks Niklas.


author: Richard Cross
body: In theory they are, but in practice, I'm not excluding Anonymous users from tracking (which is the plugin default), but I've never seen "Anonymous" turn up in the Viewtracker Macro, even after logging out of Confluence and hitting the page several times.


author: Sloan
body: Hi Richard

If you are facing issues or Viewtracker acts not as it should, feel free to contact our support: support.bitvoodo.ch

Regards  
Niklas


author: James Richards
body: Hello Vara,

Having a quick look at the documentation for the ViewTracker Macro

* <https://wiki.bitvoodoo.ch/display/public/BVVIEWTRACKER/Administrator%27s+Guide>

I can see in the screenshot there's a checkbox that says *Don't Track Anonymous*, so I guess it can do what you need.

Another way to track anonymous visitors is to use Google Analytics. You don't need a plugin for this, you can pop the code in to **COG \> General Configuration \> Custom HTML**.

Thanks, James

comments: author: Vara
body: Thank you James. Really helpful information. I don't have much knowledge on HTML but will give it a try.


Tags: atlassian-marketplace
Do people no longer keep functional specifications for on-going application improvement?
Asked by Spoton Tennison:

Most efforts I see in large organization, internal system software development is on-going improvements, tweaks, overhauls to existing systems, etc.. Systems are CRM, large customer support, work flow, billing, collections, etc. Years and years of changes. Given changes of people and processes and technology, how do you know what a system is doing when you start a given project? emails? experts? People on Agile teams here are saying things like, "go find a developer who worked on it last and have him look at the code"... Or go find the last director of the line of business using the software.... There are no functional specs. Functioning software is all that matters, etc.


Answers:
author: Gregory Van Den Ham
body: That seems like poor practice, though not uncommon at all. Our practices require Confluence documentation to be created and maintained. That includes system diagrams, flow, API documentation, integrations, customization, etc. No Story is crossed off the list without a check being done.

If your shop is SOC2, ISOxxx, or other complaint - This is also a huge requirement. These types of documents have to be signed off on at least yearly that they are current.

... And we haven't even talked about requirements for change control ;)

comments: author: Spoton Tennison
body: Thanks. It turns out our application is not SOC2. (I asked my manager). I thought it was. Still, your answer makes sense. I've started to maintain evergreen "specs" in Confluence, with the types of things you list; and link them to stories as they come and go in Jira. Thanks!


Tags: agile

scrum

spec
Is there a flow, or overview of steps, to get started setting up Project in Confluence with requirem
Asked by Emily Akard:

I need best practices to start a new Project in Confluence with the Requirements. How the side menu works (Space Shortcuts, Page Tree. I want separate pages to set up Project Notes, Project docs, and Project Requirements. Then how and where the Requirements are continued in JIRA with User Stories/Use Cases.


Answers:
author: Nic Brough -Adaptavist-
body: Start at <https://confluence.atlassian.com/doc/get-started-777010817.html>


Tags: jira
User creates a page and wants to delete it, but is unable?
Asked by Jonathan Mayer:

I have users that create pages then want to delete them, but cannot. They are the default Confluence Users group. Me being an admin, my delete is in the ... section in the top right corner, but delete does not show up for regular users.

Please help!

Jonathan


Answers:
author: josh
body: You'll need to check the space permissions page, the user will either need delete own or pages--\> delete.

Maybe yours looks like this, where users in confluence-users group wouldn't be able to delete pages:

![permissionsgrid](https://community.atlassian.com/t5/image/serverpage/image-id/15076i4552630336886300/image-size/large?v=v2&px=999 "permissionsgrid")

comments: author: Gregory Van Den Ham
body: Yep, not uncommon - I've seen setups where only team leads or managers have access to delete so things don't accidentally disappear into the ether. kind of depends if you have data curators in your org dedicated to the task of keeping things tidy.


author: Jonathan Mayer
body: I'm not seeing the "move" functionality either.. it's not in the permissions. Is there a way to set that capability as I get users that put articles in the wrong area.

thanks!

comments: author: josh
body: Move requires delete. Technically, you are deleting it from one spot and creating it in another.


author: Jonathan Mayer
body: Awesome you're the best! thank you!
Page/Text Discovery in Confluence for Sensitive Info
Asked by Ryan Puzzello:

Hey Atlassian Community,

Need some crowd sourced ideas on what to do with automating page/text discovery and alerting various business owners based on discovered text.

The problem I'm trying to solve is to alert various individuals in IT when our users store password information. We know we can't get each individual password, but I thought we could get alerted to new page entries with the following keywords "the password", "password", "password is", "p/w", etc.

We've done a ton of people management (security training seminars, compliance forms, company bulletins, etc.) but folks just seem to be negligent or forgetful. We wanted to see what more we could do to catch folks that are making mistakes so we can strip out this information from our pages.

Thoughts? Anyone else face folks adding in sensitive info and what you did to combat it in your own org?


Answers:
author: Vladimir Pal
body: You can create plugin with such functionality.


Tags: atlassian-marketplace
Header not appearing correctly on Overview Page
Asked by Brian Prucha:

I have a header that is not appearing correctly on an overview page. When I "edit", it shows the right text but when I publish it or cancel the edit, it shows something totally different than what I typed in. Almost seems like published header is mapped to a different field or something. Any thoughts on how to fix?


Answers:
author: carolyn french
body: Hi Brian,

Can you attach a screenshot for what is happening to you?

Thanks,  
Carolyn


Tags: questions-for-confluence
How can I link to a page on the roadmap?
Asked by Nora C:

I have a roadmap with several bars, and I'd like to link each bar to a specific page. I add the link of the page and I get an error saying a match isn't found; the page does exist. Any ideas on how to make it work?

thanks!


Answers:
author: Vero Rivas
body: Hi [@Nora C](/t5/user/viewprofilepage/user-id/1187638)

Look at this posts, maube can help you

<https://community.atlassian.com/t5/Questions-for-Confluence/Cannot-link-Confluence-page-to-RoadMap-Planner-Bars/qaq-p/1220596>

<https://community.atlassian.com/t5/Confluence-questions/Adding-a-link-to-the-Roadmap-tool/qaq-p/733312>

Cheers


Tags: roadmap
Why don't users get notifications when I mention them by @name in inline comments in Confluence?
Asked by Mark Gancsos:

So it's not super helpful to be able to mention other Confluence users by name within an inline comment ("Hey @JoeSmith, what about this?") if that user doesn't get either an email notification or inbox notification. They either have to be already watching the page, or I have to email/hipchat them to alert them to the comment, so they can address it. This seems like an extremely basic feature to have.


Answers:
author: Shannon S
body: Hi Mark,

Thank you for reaching out. I've looked into this and it does appear to have been reported as a bug:

* [CONFSERVER-52327](https://jira.atlassian.com/browse/CONFSERVER-52327)

Could you vote on the bug to help show the number of users affected, and also mention your Confluence version so we can keep track of that?

Let me know if you have any trouble.

Regards,

Shannon
How to read the Graph in SourceTree?
Asked by doug sheldon:

I would like to read a graph produced in an excel file into a wiki site. How can I do this? Does the Excel file need to output the graph first to a separate file?


Answers:
author: Shannon S
body: Doug,

In Confluence, you can use the [Chart Macro](https://confluence.atlassian.com/doc/chart-macro-163415075.html) to produce a graph based on a chart. If you have a chart in Excel then it needs to be part of the Excel file and then you can embed this in Confluence. See [Office Excel Macro](https://confluence.atlassian.com/doc/office-excel-macro-375849173.html) for more details.

You also asked about SourceTree but I'm not sure I understand your question here. Were you referring strictly to Confluence?

Regards,

Shannon

comments: author: doug sheldon
body: Thanks Shannon. Progress certainly.

More questions however. I've tried to upload screen shots to this box but it doesnt work, so I'll have to describe I guess.

The excel page has 3 graph on it and no matter what row or column number I put in there, it just reads the whole page and includes all three graphs. I'd like to have a subset of those graphs but it doesnt matter what combination of row and column numbers I put in, it always displays the entire worksheet.

Also the graphs in the wiki end up being quite large, much larger than the normal view on the browser.

Any help is appreciated.

Doug


author: Shannon S
body: Doug,

The issue displaying only certain columns was a known bug, but since we are discontinuing the View File macros as stated on the Excel Macro page I sent, we do not have plans to fix it:

* [CONFSERVER-31741](https://jira.atlassian.com/browse/CONFSERVER-31741)

As this isn't working properly for you, I would recommend either using the Chart Macro, avoiding Excel entirely, or you can try Bob Swift's add-on:

* [Excel for Confluence](https://marketplace.atlassian.com/plugins/org.swift.confluence.excel/server/overview)

This would be a better solution for you, to avoid having to replace the Excel macros later once they have been discontinued.

Regards,  
Shannon


Tags: sourcetree
Attaching external data to a user account
Asked by Austin:

I am new to atlassian products, we are rolling out Confluence for an internal knowledgebase and will be giving our clients access. I have an external service desk, Autotask, that we plan to store service IDs for our customers. These service IDs get pulled down by an app I wrote and stored in a database on a local server, along with KPIs from our services for reporting purposes. I want to attach these service IDs to our client user accounts in Confluence for the purpose of showing them only the relevant information/services to their network (we are an MSP). Is there any way to store global variables on a per user basis, synced externally? I am using the SQL macro from bob swift to pull data tables down from an external DB for reporting on service information, but the way I understand it that is only good for presenting data in a page and not storing user information sitewide. What is the "atlassian way" to accomplish this, or am i trying to put a square peg in a round hole?


Answers:
author: Austin
body: I ended up storing all our IDs in our CRM, used SQL to pull down who owned what services, linked that info to the confluence page name in our database, and with a joinwas able to select data for individual users.


author: Aron Gombas _Midori_
body: The [User Profile](https://marketplace.atlassian.com/plugins/de.communardo.confluence.plugins.userprofile/server/overview) app can extend the built-in property set of user accounts in Confluence by adding new properties.

I am not familiar with this, and it does not mention database integration, but:

1. It has a [REST API](https://support.communardo.de/pages/viewpage.action?pageId=52659599) you could use the manage your "service ID" property.
2. Or, it integrates with LDAP, so you could eventually wrote the "service ID" to an LDAP system instead of a database.

Or you should also check out the [Linchpin User Profile](https://marketplace.atlassian.com/plugins/net.seibertmedia.plugin.confluence.cup/server/overview) app which can sync data from an XML file! This is much easier to periodically produce an XML from the database than managing an LDAP.
Import/Upload Word Excel with formatting ?
Asked by Jay Goodman:

Looking at Macros and how to actually upload , attach OR imbed formatted Excel and Word documents...

Thank you


Answers:
author: Shannon S
body: Jay,

You can upload Office documents as an attachment in Confluence, the same way you would do for a PDF or an image.

See [Upload Files](https://confluence.atlassian.com/doc/upload-files-139513.html) for that information.

We do have an [Excel Macro](https://confluence.atlassian.com/doc/office-excel-macro-375849173.html) but it is going away soon, the same for our [Office Word Macro](https://confluence.atlassian.com/doc/office-word-macro-375849176.html).

I'm tagging your question as a Marketplace question as well in case any vendors have suggestions on add-ons that could replace the missing functionality once the Word and Excel macros are discontinued.

Regards,

Shannon


Tags: atlassian-marketplace
Formatting single-page PDF exports
Asked by awinterz:

I know how to modify the pdf stylesheet to show a header for all pdf exports in a confluence space.

for some documents in the space I'd like a header and for most of the other pages I don't want a header.

is it possible to insert CSS into the wiki page itself so the pdf export will use it ?

i.e can I put this directly into the wiki somehow so the pdf export will use it?

* @page
* {
* @top-center
* {
* content: "HEADER TEXT";
* font-size: 12pt;
* }
* }


Answers:
author: awinterz
body: thanks for the tip. I'll ask about installing the trial version.


author: GG
body: Have a look at Content Exporter for Confluence. You can change the header and footer for each export - no stylesheet change is necessary.

<https://metainf.atlassian.net/wiki/spaces/CEX/pages/70432009/Headers+and+footers>


author: Shannon S
body: Hello Allen,

Per [Customize Exports to PDF](https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html):
> PDF customization only applies to space exports (not single page exports via **Tools** \> **Export to PDF**, there is no way to style these exports)

You can try to insert the CSS into a single page using HTML Macro (if your administrator has enabled it), but I do not believe that this will be applied to the PDF export in the end.

It's possible that printing the page to PDF via your browser \*may\* retain some of your formatting, but I haven't personally tested this myself.

Regards,

Shannon


Tags: export

pdf
How can I modify my confluence's home page? Space list and name abbreviations help
Asked by Casey Elmore:

I am trying to get a more friendly home page. Currently on the existing homepage I am unable to reorder the spaces and they display with their Space abbreviations. I want to be able to reorganize them and not have their abbreviations shown.

![space abbreviations.png](/t5/image/serverpage/image-id/15048iDC584B8693D8516A/image-dimensions/152x456?v=v2 "space abbreviations.png")


Answers:
author: Hassan Aftab
body: Hi

You can make your space home page as your site's main home page.

Space's home page design and content can be modified. You can design it to suit your needs.

Once its done, you can configure it to be your site's home page by selecting the **Further Configuration** menu in Confluence **Settings.**

To further understand, how we configure this, please go through the following link.

* [Change site's home page](https://confluence.atlassian.com/confcloud/configuring-the-site-homepage-724765517.html)

Thanks,

Hassan


Tags: confluence-cloud

administration

cloud

home-page

server

space

url
We've been using Confluence as our internal company "wiki." We need to start over- what can we do?
Asked by Kristin Zeitler:

This space has turned into a nightmare. The search feature no longer makes sense because outdated pages show up in results. We have thousands of pages to sift through...

We want to start over but there are still pages that are relevant and helpful. Does anyone have suggestions on what we can do? Can we archive spaces? Each department has their own "space." If we started over would the old space content still show up in Search?


Answers:
author: Davin Studer
body: Under space admin you can mark a space as an archived space and it will cease to show up in search results. You could then create a new space and start moving over the useful documents.

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/15074iDC24BDC5B86E1C24/image-size/large?v=v2&px=999 "Capture.PNG")


author: Edwin Kyalangalilwa
body: Hi Kristin,

Pages in the space trash will still show in search results. Clearing this will remove them from the searches. You can also run a content index to rebuild the searches in the admin section.

![Screen Shot 2018-02-15 at 10.44.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/15050i70B05FDC7DE14980/image-dimensions/679x197?v=v2 "Screen Shot 2018-02-15 at 10.44.41.png")

comments: author: Davin Studer
body: Trashed pages showing up in the search index was a bug ([CONFSERVER-40833](https://jira.atlassian.com/browse/CONFSERVER-40833?src=confmacro&_ga=2.226724507.786135641.1518475404-1857318980.1496159586)) and has been rectified in 6.7.0.
Why does linking back to an anchor come up short?
Asked by Gregory P Guinta:

Why does linking back to an anchor come up short within a page?


Answers:
author: James Richards
body: Hi Gregory,

Is this the same question?

* <https://community.atlassian.com/t5/Confluence-questions/Linking-Back-in-a-Page-comes-up-short-why/qaq-p/729347>

I think what you might be seeing is this bug, where anchors don't work when using the back button, or something similar

* <https://jira.atlassian.com/browse/CONFSERVER-52497>

Is this what you're seeing?

Regards,  
James.
Why can't I change my server url? Is there a way to modify the site home page?
Asked by Casey Elmore:

I am trying to modify the server url, I am an admin user, and I cannot edit the URL. The box is grayed out.

![server url.png](/t5/image/serverpage/image-id/15044i882497E110B8D6B4/image-dimensions/490x185?v=v2 "server url.png")

I am trying to get a more friendly home page. Currently on the existing homepage I am unable to reorder the spaces and they display with their Space abbreviations. I want to be able to reorganize them and not have their abbreviations shown.

![space abbreviations.png](/t5/image/serverpage/image-id/15047i72517729EFA1AA23/image-dimensions/142x426?v=v2 "space abbreviations.png")


Answers:
author: Nic Brough -Adaptavist-
body: This is usually seen on Cloud systems where you can not change your base url (because if you did, it would no longer match the url your system is available on). Are you on cloud?

comments: author: Casey Elmore
body: Yes it is on cloud.


author: Nic Brough -Adaptavist-
body: Ok. The only way to change a Cloud url at the moment is to buy a new one, export from the old, and import on the new.


Tags: cloud

server

space

url