youngmon/atlassian-qna huggingface dataset:
What is the cheapest way for confluence hosting (server, not cloud)
Asked by Wolfgang G?bl:

I need plain confluence, but cloud version is not enough. Can anybody recommend a hosting provider that is cheap? I just need 10 users licence and have low traffic and not much money...


Answers:
author: Nic Brough -Adaptavist-
body: If you want someone to do the install for you, you probably should go to one of the solution partners. See <https://www.atlassian.com/partners/search>


author: Fadoua
body: Hi Wolfgang,

I had VPS Hosting in the past, not expensive at all.

Also if you need information about Atlassian Licenses please click on the following [link](https://support.atlassian.com/contact/#/)

comments: author: Wolfgang G?bl
body: Thanks for the quick reply.

VPS Hosting sounds fine, but I also need somebody who does the installation of confluence. Whats the best way to buy this as a package (hosting AND installation of confluence)?

Thx

Wolfgang


author: Fadoua
body: [@Wolfgang G?bl](/t5/user/viewprofilepage/user-id/1496375)

[@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)provided you the best link. If you have more questions please don't hesitate to ask.


author: Nic Brough -Adaptavist-
body: Many of the solution partners do hosting (and to be open about it, that includes my lot, although I'm in a different division of the company). You'll find a range of levels from "we'll install and run it on our kit, handle backups etc, but you do all the admin" through to "we'll be your Confluence administrators"
Confluence Cloud Rest API
Asked by Samer Sboui:

Hi developers,

I'm new with atlassian-connect-express, i created a new add-on and i would like to know how to create a Rest API to use it in Dynamic Macro.

Regards.


Answers:
author: AnnWorley
body: Hi Samer,

I am not sure how to add a REST API to your add-on but here are some other resources that may help you add it or help get in touch with other Atlassian add-on developers:

[Helpful resources for developers building Atlassian apps](https://community.developer.atlassian.com/t/helpful-resources-for-developers-building-atlassian-apps/20134)

Thanks,

Ann

comments: author: Samer Sboui
body: Thnx Ann, i gonna try it


Tags: confluence-app

confluence-cloud

connect

macro

rest-api
Problems with confluence macro browser
Asked by roman huesler:

I got trouble with the macro browser.

**environment** This is my environment at the moment;  
database - maria db 10.1.30 on seperate ubuntu 17.10 server  
confluence - 6.10 on ubuntu 17.10 no addons

**problem**   
Most of the time the macro browser cannot be opened / times out.  
Strangely everything is working sometimes. The previous confluence version that I used showed the same problem.

Browser (Chrome) Console logs  
"Macro browser preload failed. Trying again..."  
"Error requesting macro browser metadata:"  
"\[object Object\]"

Also checked to load macros by using postman. This also timed out.  
Can somebody give a hint on which log I could check to find the cause?

Kind regards roman


Answers:
author: aprilengland
body: I am having this issue as well in my Test environment. Unfortunately we don't host our own instances so I don't have access to the servers, but I am a confluence administrator. We've been having this issue a couple times a month for about a year. We've tried cloning the Production instance to Test a couple times but it still happens. Restarting sometimes fixes it but I don't have access to restart it so this is very inconvenient for me. Is there a process that could just be stuck that needs to be restarted?


author: Jamie Rogers
body: Hi Roman

You could try having a look in your Confluence application logs and seeing if there is any error(s). These are typically in /\<Confluence_home\>/logs/atlassian-confluence.log

* If necessary turn on debug logging but this does generate a lot of output.

Also the database you're using doesn't appear on the supported DBs list for running Confluence. See <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

Do you get the same error if you use the bundled database?

Regards, Jamie

comments: author: Sascha Ziemann
body: Have the same error here. It has nothing to do with the database. I was possible in the past to open the macro browser. It just stopped working.


Tags: confluence-server

macro

server
Confluence Macro
Asked by sergei bolkhovitin:

Hi. How to create a download file in Confluence so that you can change the header of the document when downloading by typing a specific text into the download link


Answers:
author: Zak Laughton
body: Hi Sergei!

I'd like to ask a few questions to better understand what you're trying to do:

* I understand you would like to download a file from Confluence. What kind of file would you like to download?
* When you say "change the header of the document" I'm not quite sure what header this is referring to. What header are you trying to change? Can you provide an example?
* If possible, any screenshots of where you'd like to see this functionality may be helpful.

Thanks!  
Zak
Delete a space key
Asked by Philippe Zeitoun:

Hello,

I deleted a space to create a new one but Confluence kept the key for the old one recorded, is there a way to delete the safely ?

Thanks


Answers:
author: Ollie Guan
body: Hi [@Philippe Zeitoun](/t5/user/viewprofilepage/user-id/1642323),

The following post is similar to your problem, and you can refer to the solution provided in it.

Hope this helps.

<https://community.atlassian.com/t5/Confluence-questions/Deleted-Space-want-to-set-up-again-Error-quot-a-space-with-this/qaq-p/347731>

comments: author: Philippe Zeitoun
body: Thanks Ollie,

I had the same issue, the space wasn't display and reappears after some refreshes and reconnections to my account.

Everything works now.

Thanks for your answer.


Tags: confluence-server

server

space-key
How to connect Confluence content with Jabber or a HTML chatbot?
Asked by Ankur Kakkar:

We have content on confluence, and want to build a chatbot on Jabber or HTML.

Similar, to how we can connect with Slack.


Answers:
author: Zak Laughton
body: Hi Ankur!

I understand you'd like to know how to integrate Confluence content by building a chatbot in your chat program. Depending on the functionality, you will likely want to build your chatbot to interact with the [Confluence API](https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/) to pull in data. If you provide some more specifics about what you want to use this chatbot for and what you'd like help with, the community might be able to provide some more specific details to point you in the right direction.

Thanks!  
Zak


Tags: atl-adm

atlassian-marketplace

confluence-server

server
When I purchase a confluence licence do I need to renew it every Year
Asked by yeswayit:

I used confluence for a personal account to store what I learn on assignments. Do I need to keep renewing the license to use the confluence server or can I keep using the server.


Answers:
author: Kris G _Alacriz_
body: Hi [@yeswayit](/t5/user/viewprofilepage/user-id/1642267)-

You can continue using the Confluence server even after the license expires. Renewing a license helps you in getting product upgrades, updates, patches, Atlassian support, etc. Without renewing, you'll be on your own.

I hope that helps.

best,  
Kris G
Space Limitations of Confluence Server
Asked by Ben Leibert:

Hi everyone,  

I'm interested in using Confluence Server for a file-heavy intranet site and am under the impression that:  

1. Individual files attached to pages may be up to 2GB. (That's the case for Confluence Cloud, at least. IS Confluence Server any different?)  

2. The cumulative size of all files in the system is unbounded by Confluence, and merely a matter of available disk space.  

Does that seem correct?  

Kind regards,  
Ben Leibert


Answers:
author: Kris G _Alacriz_
body: Hi [@Ben Leibert](/t5/user/viewprofilepage/user-id/662314)-

For #1 above, 2 GB is the maximum limit for Confluence server too though some users could upload files larger than this. Please refer to <https://jira.atlassian.com/browse/CONFSERVER-20912> for more details. This is not just about Confluence but several other factors are also in play.

If you want to leverage external drives in a server setting, please refer to <https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-Total-Attachments-Size-Limit/qaq-p/609655>

For #2, yes, you are correct. The cumulative size of all files in the system is unbounded by Confluence, and merely a matter of available disk space. This link talks about this aspect : <https://community.atlassian.com/t5/Confluence-questions/Confluence-Space-Size-Limitations/qaq-p/445359>

I hope that helps.

best,  
Kris G

comments: author: Ben Leibert
body: Thank you very much, [@Kris G _Alacriz_](/t5/user/viewprofilepage/user-id/1361914)! I sincerely do appreciate your help and guidance!

Kind regards,

Ben
Which MySQL flavors supports JIRA?
Asked by Sumeet Tambi:

I am trying to install JIRA on Win7 machine. Prerequisites is to install MySQL. On MySQL web page there are various flavors like MySQL Community Server, MySQL Cluster etc.

Which one is ideal or favorable for JIRA. I am using Win764 bit Virtual Box for the same.

Please advise


Answers:
author: Kimberly Deal _Columbus ACE_
body: Hi!  
This is somewhat dependent on what version of Jira you are trying to install. \&nbsp;Here are some links to the requirements, for different versions just select from the drop down.  
<https://confluence.atlassian.com/adminjiraserver071/jira-applications-installation-requirements-802592164.html>  

<https://confluence.atlassian.com/adminjiraserver071/supported-platforms-802592168.html>
How to proxy Confluence Cloud from my own domain
Asked by Brendan Wyse:

I am attempting to host my Confluence Cloud site on my own domain by following the instructions at <https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-753894340.html#ProxyingAtlassianServerapplications-reversehttp>

I can see that most of the requests are proxying fine but some have XSRF failures.

I know that I cannot change the Base URL within Confluence itself because that is not allowed on Confluence Cloud. I believe that would resolve the issue. Is there some other workaround for this by adding something to the Apache config?

Current config is as shown:

```
<VirtualHost *:80>
 ServerName mydomain.ie
 ServerAlias *.mydomain.ie

SSLProxyEngine on

RemoteIPHeader X-Forwarded-For

ProxyRequests Off
 ProxyVia Off

<Proxy *>
 Require all granted
 </Proxy>

ProxyPass / https://mysite.atlassian.net/
 ProxyPassReverse / https://mysite.atlassian.net/
</VirtualHost>
```

![xsrf_fail.png](/t5/image/serverpage/image-id/26951i038DCA98F049DE6E/image-size/large?v=v2&px=999 "xsrf_fail.png")


Answers:
author: Nic Brough -Adaptavist-
body: For a proxy to work properly with Confluence, the Tomcat running it needs to be configured to understand that it is behind a proxy and you need to change the base url to match the proxy.

You can not do either of those things with a Cloud system.


Tags: cloud

confluence-cloud
How to embed a live copy of Google Drawings document into Confluence page
Asked by Andrey Kim:

I tried to use Confluence Widget macro to embed a Google Drawings doc into Confluence page, but it doesn't work. I'm getting a grey icon.

Doc link looks like this

<https://docs.google.com/drawings/d/1.............................................................../edit>


Answers:
author: cmac
body: Hi [@Andrey Kim](/t5/user/viewprofilepage/user-id/1337754),

Welcome to the community.

The [Widget Connector](https://confluence.atlassian.com/confcloud/widget-connector-macro-724765314.html) macro doesn't support Google Drive documents. Try using the Google drive macro instead or simply paste the full sharing link into the edit page once the macro is installed.

The full sharing link will look like [https://docs.google.com/drawings/d/1XXXXXXXXXX/edit?usp=sharing](https://docs.google.com/drawings/d/1XXXXXXXXXX/edit?usp=sharing?)


Tags: google-docs

macro
Pasting images into confluence saves, but show up as broken thumbnails when you edit the page
Asked by Aaron Newton:

Sometimes when editing pages and pasting in imagery from the clipboard everything seems fine but when you save the page and edit it again all the images show up as broken. You can click these and switch from the thumbnail back to the original image which displays, but if you then set it back to the thumbnail it breaks again:![Screen Shot 2018-07-13 at 5.38.37 PM.png](/t5/image/serverpage/image-id/26949i0B0CAD1CECF3D708/image-size/large?v=v2&px=999 "Screen Shot 2018-07-13 at 5.38.37 PM.png")Interestingly, if I inspect the image and copy it's source it gives me this url:  
[https://thanxapp.atlassian.net/wiki/download/thumbnails/429752520/image2018-7-11_19-55-20.png?version=1\&modificationDate=1531364122223\&cacheVersion=1\&api=v2\&width=200](https://thanxapp.atlassian.net/wiki/download/thumbnails/429752520/image2018-7-11_19-55-20.png?version=1&modificationDate=1531364122223&cacheVersion=1&api=v2&width=200)

But when I actually *open* that url, I am redirected to:

<https://thanxapp.atlassian.net/login?dest-url=/wiki%2Fdownload%2Fthumbnails%2F429752520%2Fimage2018-7-11_19-55-20.png%3Fversion%3D1%26modificationDate%3D1531364122223%26cacheVersion%3D1%26api%3Dv2%26width%3D200>

and this screen appears:

![Screen Shot 2018-07-13 at 5.41.18 PM.png](/t5/image/serverpage/image-id/26950i48C6004427F34647/image-size/large?v=v2&px=999 "Screen Shot 2018-07-13 at 5.41.18 PM.png")


Answers:
author: CARLISLE
body: <https://community.atlassian.com/t5/Confluence-questions/Images-Networking-DB-Programming/qaq-p/982696>

See continued discussion on images in Confluence


author: Fadoua
body: Hi Aaron,

I see that you are using Confluence Cloud. Are you using one of the supported formats also how big are your images?

Remember that attachments can not exceed a certain size that you can check on the Admin Console if you are a Confluence Admin.

Best of luck!

comments: author: Aaron Newton
body: These are screenshots captured from the clipboard and uploaded via pasting, or they are png files exported from sketch. None of them are very large, and there are only a few on this page.


author: Aaron Newton
body: Also, when viewing the page, the images are visible. Editing a page and selecting an image and choosing to show the original, or, indeed, one of the other sizes (the different size thumbnail choices) allows you to see the image in the editor. But the smallest thumbnail size is a broken image. Saving the page in this state works fine and you can see the image when in view mode.


author: Fadoua
body: Hmm this is a weird behavior. Since you are a Cloud user, i know that there isn't much you can do from your end. Please click [here](https://support.atlassian.com/contact/#/) and open a ticket with Atlassian


Tags: image
Embedded thumbnail images missing on HTML exported space
Asked by daveminker:

Running a newly-installed on-premises version of Confluence 6.8.1

When viewing a page in the browser from the live confluence server, the thumbnail for an attached file (in this case, a PDF) appears as you'd expect:

See below for example

![good.png](/t5/image/serverpage/image-id/26930i003C85A72A84CAD7/image-size/large?v=v2&px=999 "good.png")

However after exporting the site to HTML, the same page shows a broken image placeholder for the thumbnail:

![bad.png](/t5/image/serverpage/image-id/26932iC4C3B2733409590E/image-size/large?v=v2&px=999 "bad.png")

The Image Source path for the missing image points to an entire path (/rest/...) that does not exist in he exported HTML package:
> \<SPACENAME\>/rest/documentConversion/latest/conversion/thumbnail/9895997/

There are no special themes, HTML modifications or anything else running in this instance - it is a rather vanilla install.

Thoughts??  

Dave


Answers:
author: Zak Laughton
body: Hi Dave,

I did some testing and was able to reproduce the same behavior. Unfortunately, this is a known bug we have documented in a ticket open with our developers: [CONFSERVER-36638](https://jira.atlassian.com/browse/CONFSERVER-36638). Feel free to vote and comment on this bug ticket to help give our developers more context around the issue (see also: [Atlassian Bug Fixing Policy](https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html)).

In the meantime, the best workaround I can see would be to manually save the thumbnail from the live page to include it on the HTML export. I know it's not ideal, but it's the best workaround to avoid a broken thumbnail image on the page. If you're exporting to import into another Confluence instance, you can also try an [XML export](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html).

-Zak

comments: author: daveminker
body: Thanks Zak - i've upvoted the bugfix. Unfortunately a manual export won't work - we produce an export with 200+ individual pages, each of which has several embedded PDFs, so we do need it to work in an automated fashion.


Tags: confluence-server

server
Trying to insert Supplementary Plane characters and getting invalid XML character error
Asked by Mike Buchanan:

**I am trying to insert some characters which are supplementary plane characters. For example, the speech bubble, which is codepoint 1F4AC**

When I try to insert it, I get an Error Validating Source error. Character reference .. is an invalid xml character.

This seems to happen with any codepoint higher than FFFF.

Is there a know work-around to this or should I submit this as a bug or feature request?


Answers:
author: AnnWorley
body: Hi Mike,

it sounds like you are running into the issue reported here: [Update Confluence to support Emoji characters](https://jira.atlassian.com/browse/CONFSERVER-34420).

One of the private comments on the issue reports this error similar to what you posted, but a different character:

```
Illegal character entity: expansion character (code 0xd83d) not a valid XML character at [row,col {unknown-source}]: [1,468]
```

Since you mentioned submitting a bug report, I imagine you are familiar with our [Bug Fixing Policy](https://confluence.atlassian.com/doc/bug-fixing-policy-206865207.html) but I am linking it in case you have questions, and for anyone else in the Community who sees the post.

Thanks,

Ann
Multiple tasks for one assignee with one mention?
Asked by Emily Errico:

I'm having trouble finding information on this issue because the keywords are very similar to assign one task to multiple assignees. My issue is assigning multiple tasks to one person with one mention, as shown below. ("*site office manager*" will be edited to @mention a specific user)

![tasks.PNG](/t5/image/serverpage/image-id/26924iBDBA23CC6254E885/image-size/large?v=v2&px=999 "tasks.PNG")

In a perfect world, this format would assign each of the child tasks to the parent task assignee and the parent task would be automatically completed once the child tasks are all completed. I realize that we don't live in a perfect world. How close can I get to perfect? (preferably natively, but I will consider suggested add-ons or user macros)

Thank you!


Answers:
author: Jonathan Smith
body: Hi [@Emily Errico](/t5/user/viewprofilepage/user-id/1395999),

In a different world, those would reflect a JIRA task with 3 sub tasks :)

For Confluence, you might want to adjust the primary task's wording.

Example: *'at Site office manager to review **category** tasks'.*

* Inserting a category word would define the task in a list of common tasks.

If I think up something better, will let you know!

comments: author: Emily Errico
body: Our onboarding process takes place entirely on Confluence at this time.

The wording is a good idea, but we're trying to take advantage of Confluence's email notifications to keep everyone updated on progress being made. In the email excerpt, would it show all the child tasks when the parent task is checked off/changed?


Tags: assign

child-page

cloud

confluence-cloud

mention

task
Pushing changes to page templates (blueprints)
Asked by Alex Amato:

How can I

1) create a template to be used in creating pages

2) update the template and have my updates automatically pushed to all pages that use the template


Answers:
author: Nic Brough -Adaptavist-
body: 1) You can create templates at a space level, if you are a space admin there, and global ones in global admin -\> templates

2) You can't do this. A template is only used at the time of creation of a page, and the pages do not retain any record of the template used, because it doesn't matter.

You probably do not really want to do this anyway. If you did, then you would be enabling a system that could destroy a whole load of stuff people don't want you to. Imagine my work - we write proposals, service agreements, statements of work and so on, all from templates. Some of them are part of contracts. If you changed the template, you would be changing something that's in a contract. You would need to implement a system that checked with every owner of every document created with it to check if changes are ok with them, and you'd quickly end up with everyone saying "no" every time.

However, as you are asking, I suspect you genuinely have content that you do need to globally update. Instead of changing the template itself, I would change the templates so that they contain "include" statements and other ways of drawing in shared data. You keep that data somewhere central and update that instead.


Tags: blueprint

cloud

confluence-cloud

template
Disable Attachment Downloading - Cloud
Asked by Brandon Ponzio:

I want to disable downloading attachments from our confluence cloud deployment. This help article says to edit your velocity files but I don't know how to do that.

<https://confluence.atlassian.com/confkb/how-to-disable-attachment-downloads-215484007.html>

Thanks


Answers:
author: AnnWorley
body: Hi Brandon,

Velocity files are not available for editing in Confluence Cloud. They are part of the source and customizing source files is listed on [Restricted functions in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html). (The article you linked is for Confluence Server.)

We do have a suggestion ticket open for the development team to add the ability to restrict attachment downloads via permissions settings: [Permission to Disable Attachments Download](https://jira.atlassian.com/browse/CONFCLOUD-57746). If it seems like that would work for your use case please vote or comment on the ticket to communicate directly with the developers.

Thanks,

Ann

comments: author: Darin Grant
body: As that issue hasn't even been verified by a Dev and was submitted in 2017, is there some way to get someone to at least verify and respond about an ETA?


Tags: cloud

confluence-administration

confluence-cloud
Confluence Users Report based on Access
Asked by SDLC Support:

Dear All,

Would like to know how can get below information from Confluence database or API or free plugins.

1) How many unique users have edit permission in Confluence?  
2) Total number of file created by each unique users with creation and modify date ?  
3) How many users have only Read Only permission ?

Thanks.


Answers:
author: cmac
body: Hi [@SDLC Support](/t5/user/viewprofilepage/user-id/1069820),

Have you explored using the existing user [REST APIs](https://docs.atlassian.com/ConfluenceServer/rest/6.9.3/#user-getGroups) for Confluence Server?

This has options to retrieve users / group programmatically.

Chris


Tags: confluence-server

server