youngmon/atlassian-qna huggingface dataset:
Showing interim milestones in 'Team Calendar'
Asked by Nitin Malhotra:

Hi, My first time here.

New to using Team Calendar.

Quick question - **what's the way to show interim milestones along the way of a Version**?

For instance, our version/release x.y is going LIVE on 24th May.

There's various milestones along the way, like - **locked for changes, testing complete, code lock down etc**. These are generally fixed # of days before the 'release date' (or version due date) i.e. always 11, 7 \& 4 days before the release date.

I've been trying to show all of these interim milestones on the calendar.

HOW?


Answers:
author: MatthewC
body: You could use Jira issues with due dates at these points and update them once every release cycle. Then display them using a Jira calendar?

comments: author: Nitin Malhotra
body: Thanks Matthew. My idea was to automate this whole thing - such that when a release is delayed, the interim milestones are also shifted automatically.

I do like your idea but I think it's about the same as using a manual calendar (like 'events').


author: Sherif Mansour
body: @Nitin, there isn't a way to automate this right now. I think the best answer is what Matthew suggested.
User does not have the ability to stop watching a calendar
Asked by Guy L Winterbotham:

One user is not able to unwatch a calendar to avoid geting all the notifications. They have also removed all checks against email notifications in theor profile with no change.

In place of the usual "Watch" "Stop Watching" options is just "Watching"


Answers:
author: Miranda Rawson
body: Hi Guy,

It sounds to me like the user is encountering this - [https://jira.atlassian.com/browse/TEAMCAL-248](https://jira.atlassian.com/browse/TEAMCAL-248.). Can you verify if the user is watching a page that embeds the calendar? In order to stop "Watching" the calendar entirely, he will need to "Stop Watching" the page where it is embedded.

Cheers,

Miranda

comments: author: Bill Rudy
body: It appears you need to stop watching any parent page as well; at least that is what did the trick for me....I was watching the embedded page, unwatched it, and still couldn't stop watching at the source. I unwatched the parent page and viola.


author: Derek Evans
body: Thanks, Miranda, this solved it for me... 6 years later and we still don't have a more intuitive solution?


author: Anne Barhyte
body: I have the same problem.


author: Guy L Winterbotham
body: This sounds like exactly what is happening.


Tags: cloud

confluence

confluence-cloud
No 'Subscribe' option in Team Calendar
Asked by Nevada Sanchez:

When I click the arrow next to a Team Calendar to get the contextual menu, I do not see any 'Subscribe' entry. I have the latest version of everything:

- Confluence 5.1

- Team Calendars 3.2.0

This issue is *the* deciding factor for whether we purchase the add on or let the trial run out.


Answers:
author: Nevada Sanchez
body: Never got this to work before trial end. Not buying.


author: Raju KC
body: Go To your name - \> Calendar - \> create event calendar(if you don't have) -\> right click on calendar name -\> Subscribe

Cheers,

comments: author: Nevada Sanchez
body: I already tried that. I still don't see the 'Subscribe' item.
Is it Possible to Show in TeamCalender the Calenders from Microsoft Exchange Server/Users/Groups?
Asked by Tobias Hochguertel:

Yeah Simple Question, can We integrate Microsoft Exchange into the TeamCalender? I not talking about getting TeamCalender created Calenders into Outlook. I want to show created Outlook / Exchange Events inside of my TeamCalender instances.

Can you give me some Documentations?


Answers:
author: Sherif Mansour
body: Not sure if anyone has done a customisation for this, but currently not possible.
Team Calendar appointment marking me as blocked on exchange
Asked by ThYpHo0n:

Hey guys,

we want to use the team calendar in out team. We're having Thunderbird, iCal and Outlook used in our team, which works fine so far with an company exchange server.

One requirement is that if we add an appointment in the team calendar all people that are attending this appointment should be marked as blocked/away in the exchange server for that time. Is there any known way to get this done?

My thought was some kind of macro /synchronize between the team calendar and the exchange server...


Answers:
author: Sherif Mansour
body: To answer your question: No we don't have this feature. There isn't a way for Team Calendars to update your exchange server. Not sure if we could actually do this, seems pretty tricky.

Team Calendars does integrate with your Outlook (you can subscribe to it) but that doesn't mean that others can see that in your outlook (they would also need to subscribe to the team calendar)
JIRA Team Calendar Application Link for non-JIRA User
Asked by Scott Spyrison:

In the scenario where a user exists in Confluence, and not in JIRA, how can that user view a JIRA Team Calendar?

I currently have the JIRA Application Link set to Trusted Authentication. In this scenario, do I need to change the Application Link to use basic authentication so all data is proxied through a single account?

If so, it would then seem that **all** activity over the application link from Confluence to JIRA would then no longer be subject to JIRA permissions... and that could be undesirable.

Thank you for any feedback you might have.


Answers:
author: Sherif Mansour
body: "In the scenario where a user exists in Confluence, and not in JIRA, how can that user view a JIRA Team Calendar?"

That is not possible. You need an account in JIRA.


author: Harry Chan
body: Hi, yes the application link assumes shared accounts for it to work best. A single user would work, but it means that user has to have permission to everything you need users to see and would void the permissions that you've setup in a sense[.](https://www.cloudshards.com/confluencehosting.php)

Unless you are short of user counts, it might be best to add the user in JIRA and assign appropriate permissions[.](https://www.cloudshards.com/)

The JIRA Team Calendar requires users to have access to certain projects and only see those projects.
Team Calendar very slow with IE 9 (Windows 7)
Asked by Michael Schlueter:

Normaly we use Confluence with Firefox or Chrome. However, some users still use IE and pages containing the Team Calendar in a timeline view are simply unusable. Is there anything we can do, to speed things up? With Firefox or Chrome everything is fine. We use Confluence 5.1 and latest Team Calendar plugin.

Michael


Answers:
author: LucasA
body: Hi Michael,

Note that after the latest IE security patch, JIRA users using IE 8 and 9 are unable to use JIRA with apply a workaround. Maybe I'm completely wrong, but if this issue is really sllowing your workflow, please raise a support ticket at [https://support.atlassian.com](https://support.atlassian.com.). I;m asking this just to take more information about this with you.

Cheers,

Lucas Lima
Team Calendar - Upcoming events not showing as view option
Asked by Jeanette Wheeler:

I am testing upgrade of Confluence instance from V2.9 to V5 using installed Team Calendar evaluation version 3.1.5. Successfully imported my data from old Calendar plugin.   
Would like to display a list of upcoming events on home page, but edit calendar does not include view option=upcoming events.

"Upcoming Events" does display on Dashboard but seems to be caught in endless loop \& does not load properly.

I have uninstalled calendar \& reinstalled to no avail.


Answers:
author: Jeanette Wheeler
body: Thank you. I have raised support ticket.


author: Jeanette Wheeler
body: I have done as you suggested but still no view=upcoming events.

How should I send log? Thank you. Jeanette

comments: author: Septa Cahyadiputra
body: Sorry to hear that Jeanette.

I suggest to proceed to post this issue to our support channel by creating a support ticket here:

* <https://support.atlassian.com/>

This way, we can review your logs confidentially. Let me know if you need any doubts regarding creating the support ticket.


author: Septa Cahyadiputra
body: Hi Jeanette,

Team calendar should show the upcoming events on Confluence dashboard finely. If it doesn't render properly, there must be an issue underneath which you might need to dig in order to resolve it. In order to help, please try the following steps:

1. Shutdown Confluence
2. [Clear plugin cache](https://confluence.atlassian.com/display/CONFKB/How+to+Clear+Confluence+Plugins+Cache)
3. Restart Confluence

If it persist, pleas ensure that the [base url](https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL) is configured correctly, as this could cause the issue on your end. If possible you can attach your *atlassian-confluence.log* which is located in*\<CONF_HOME_Dir\>/logs/*. Also attach the screenshot of the issue.

Please note that this is a publicly available site, so you might want to censored any information posted here if necessary.

Cheers,  
Septa Cahyadiputra


Tags: confluence-app
Importing a .ics file into team calendars
Asked by aaron wideen:

Hi,

I am having some trouble importing a .ics file from outlook into Team Calendars. When uploading the .ics file I get the following error: "There is no valid time zone information in the uploaded iCalendar file".

This one is a bit specific because I am saving my calendar from outlook 2010 with the "Full Details" option marked. It works when I select to save the current days events and the weeks events but when I select to save the next 30 days the error appears.

It is essential to have the "Full Details" options because they have the event name, time, description, etc.

I also tried looking into the .ics file with notepad and I see the timezone variables so I am not sure what Team Calendar's is not seeing.

Thank you for your time!

-Aaron

====

![](../../upfiles/Untitled_21.png)


Answers:
author: aaron wideen
body: Hi,

What line or how does the line look that contains the system time zone? I've tried replacing a few Timezones that I've found in the .ics but have had no luck.

Thanks,

Aaron


author: Sherif Mansour
body: Hmm I think this means you have a timezone in your ics file that isn't supported. The quick workaround/fix for this is documented here: <https://jira.atlassian.com/browse/TEAMCAL-95>

Basically you should edit the file in a text editor, change the timezone to one that is supported, and import it back again.

comments: author: aaron wideen
body: Thanks Sherif!

I will have to try the fix.


author: aaron wideen
body: What does the timezone line usually look like?

I see several TZID lines but am not sure which one it is.

Thanks
Team Calendars different "expire date"
Asked by Michelangelo Murcielago:

Hello!  

Why on Team Calendars "License Configuration" tab license expiration set to "20 September 2013 18:00:00 MSD", but on "Manage Add-ons" page, in "License details" there's still "expires Apr 11, 2013"?  

The number of users and license types are the same, as far as I know:   

On Team Calendars "License Configuration" tab:

License TypeEVALUATION

Licensed UsersUnlimited

License Expiration20 September 2013 18:00:00 MSD

Support expiration20 September 2013 18:00:00 MSD

On "Manage Add-Ons" page:

Add-on key: com.atlassian.confluence.extra.team-calendars

License details: Evaluation, Unlimited-user commercial license, Standard, expires Apr 11, 2013


Answers:
author: William Zanchet [Atlassian]
body: Hi Michelangelo,  

May I ask you, which version of Confluence you're running? I just did a test in my Confluence 4.3.7 and when I go to "License Configuration" on Team Calendars, it redirects me to the "Manage Add-Ons" screen and show to me the License details. I'm running UPM 2.7.7  

Cheers,  

WZ

comments: author: Michelangelo Murcielago
body: Hi William,

We use Confluence 4.2.4, UPM 2.7.7 and Team Calendars 3.1.4

Good day and good luck,

MM
Start out zoomed in with Timeline in Team Calendars
Asked by aaron wideen:

Hi All!

I know in the Timeline view in the Team Calendars plug-in for confluence you start out overlooking three months. This is useless for a people calendar because I want to see whats happening today or this week with people's schedules.

Is there a way/setting that I can change to start out zoomed in to the current day or week?

Would really appreciate this option in the macro but can work with a workaround.

Thank you for your time!

-Aaron


Answers:
author: AhmadDanial
body: Hey there, Aaron.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:

[](https://support.atlassian.com)<https://support.atlassian.com>

You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.

Hope this helps and all the best.


Tags: addon-com.atlassian.confluence.extra.team-calendars
Team Calendar Event Calendar limit
Asked by Khanh Nguyen:

Any advice from anyone regarding the

`-Dcom.atlassian.confluence.extra.calendar3.display.events.calendar.maxpercalendar=200`

How high can I set this from the default of 200?

Has anyone push this setting to 1000 or even 2000?


Answers:
author: GuilhermeA
body: Hello Khanh,

Actually you can set the limit up to what you'd want. I have not tested it with such high values, but I believe it should perform normally.

Cheers,

Guilherme
Team Calendars syncing with Outlook for Mac
Asked by Katherine B:

There is a limitation to be able to open Internet Calendars in Outlook for Mac. Is there another way to sync our team calendars with Outlooks for Mac? We do use Exchange.


Answers:
author: hsuhailah
body: Not too sure if this would work, but perhaps you can check out [this suggestion](https://jira.atlassian.com/browse/TEAMCAL-977?focusedCommentId=464324&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-464324) and see if it helps


Tags: mac

ms-outlook
Subscribing to Team Calendars
Asked by Katherine B:

We have setup about 50 different calendars (Out of office for each team and then many scheduling related ones) and I would like for each person to easily subscribe to them.

Currently one goes into Calendars \> Add Calendar \> Add Existing Calendar and then has to search for each one and check to add. It never shows the fukl list but a maximum of 10.

2 Questions:

1. How can I subscribe all my Confluence users to a specific calendar without asking each user to subscribe individually?

2. How can a user see the full list of "available" calendars to choose what to subscribe to?

Thanks


Answers:
author: GuilhermeA
body: Hello Katherine,

Unfortunately there is no option for both yet.

I have raised a feature request for the first option:

* https://jira.atlassian.com/browse/TEAMCAL-1291

And the second option:

* <https://jira.atlassian.com/browse/TEAMCAL-1290>

Hope this helps you,

Cheers,

Guilherme

comments: author: Sherif Mansour
body: These feature reuqests already exist. I've linked to the duplicate ones.
Why isn't the team calendar new event dialoge only offer a date input field and not a time field?
Asked by John Edstrom:

When I try to create a new event in a Team Calendar calendar it shows from/to date fields, but there are no event time fields. I'm using confluence 4.3.3 and team calendar 3.1.4.

Is there a configuration variable somewhere? It used to show both time and date.


Answers:
author: John Edstrom
body: I just now noticed that the default state of the event form is for all day event. Uncheck the all-day field and the event time fields appear. Duh!

I feel so newbieish that I am replete with rue.


Tags: event

jira-service-desk

time
Team Calendars Behavior
Asked by MichaelC:

We have Team Calendars installed and have begun using it. When the boss adds me to a meeting, I can see the appointment and all of her appointments. When I click off of her name to get rid of the clutter, I do not see the appointment to which I was added . Is this the expected behavior?

Have I missed something? Or will I have to have everyone's calendar on in order to see all of my appointments, if I didn't create the appointments?


Answers:
author: Sherif Mansour
body: Hey Michael,

Yes, this is expected behaviour. Team Calendars is focusing on "group" calendars. We really don't want to build a personal calendaring tool as that is already solved very well with many products. We are focused with team collaboration around events, with the ability to integrate to your personal calendar.

To be honest, we haven't built Team Calendars for "meetings" - lots of personal calendars do this today.
team calendars names not displayed
Asked by SherryX:

I got my calendar screen displayed without calendar names, just ... instead of the real names. Any ideas? I'm using confluence 4.2.13, team calendar 3.0.1 and Adaptavist theme builder 4.3.4, thanks

![](../../upfiles/Calendar_name0.JPG)


Answers:
author: SherryX
body: I found that CSS for ".atb-body DIV" (fond-size and line-height) are different from CSS for subcalendar names, so it's overflow and hidden.

I fixed it by customizing CSS (fond-size and line-height) for the following to be the same as atb-body

DIV.plugin-calendar .sub-calendar-panel  

DIV.plugin-calendar .sub-calendar-panel .subcalendar-item .subcalendar-name  


author: Karalee
body: What browser are you using? We've found a number of issues with users using IE8 but found that the latest version of Team Calendars helped.

comments: author: SherryX
body: I'm using IE8 but I also tried on Firefox and it's the same.


Tags: addon-com.atlassian.confluence.extra.team-calendars
Google Calendar subscription not showing up
Asked by Jeremy Switzer:

I've followed the instructions here:

<https://confluence.atlassian.com/display/TEAMCAL/Subscribing+to+Google+Calendars+From+Confluence>

When I click the "Subscribe" button, the form submits like it was successful, but nothing ever shows up in my team calendar. I've tried waiting hours, even days, for it to sync, but I'm seeing nothing. What else can I do to troubleshoot this problem?


Answers:
author: Paul Greig
body: Hi Jeremy,

The subscription via OnDemand should also result in a screen with "Congratulation, you have created a new Calendar!". With the calendar name appearing in the right-hand side of the screen under 'Subscriptions'. Are you receiving this splash-screen after clicking 'Subscribe'?

One suggestion I would make is ensuring the username and password are those associated to your google calendar, not necessarily your OnDemand login details.

Cheers,

Paul


Tags: cloud

google-apps
Team Calendar - Calendar seems corrupted
Asked by Dominique Fournier:

Someone tried to add an event to a Team Calendar ; the page refreshed and ever since Confluence cannot load the calendar. We have tried restarting the server but we still get an infinite spinning wheel at the top right of the calendar and none of the events show up. We also tried removing the macro and re-adding it elsewhere, etc.

Every other calendar is working fine.


Answers:
author: Matt Clemens
body: Doms,

I think we have the same issue. Can you check on this calendar if you click the arrow to switch to a new month does the calendar suddenly become visible but the spinning wheel keeps going?


author: Harry Chan
body: Hi, have you tried to clear the cache for the Team Calendar[?](https://www.cloudshards.com/confluencehosting.php) Confluence Admin-\>Cache Statistics-\>Advanced. Looking for the Team Calendar caches.

If this doesn't work, have you tried a re-index and[/](https://www.cloudshards.com/jirahosting.php)or a restart[?](https://www.cloudshards.com)
Account Admin
Asked by Harpal Singh:

How can I find who my account admin is?


Answers:
author: Daniel Eads
body: Hello Harpal, welcome to the Community!

I see you've also opened a case with our customer advocates team in the support portal. Since Community is public, I'm unable to provide private details about your account or Cloud site here. The customer advocates will respond on your support case.

In general, it's worth reaching out to your company's IT department. If you are leaving the company, they should have a process in place for closing your accounts. If there is some other consideration, your IT / Jira administrator will be in the best position to take action. If you don't know who this person is, it's worth asking your manager or human resources contact to get in touch with the Atlassian Cloud admin.

Cheers,  
Daniel \| Atlassian Support

comments: author: Rosa Clark
body: Can you tell me where to look to see who is an admin?


author: Daniel Eads
body: Hi [@Rosa Clark](/t5/user/viewprofilepage/user-id/4502524) ,

The best thing to do is contact your organization's IT department. We can't share details about specific sites on Community. If the IT department doesn't specifically own administration of an Atlassian Cloud site, they can usually follow up with a finance contact to locate the administrator.


Tags: account
Is there step-by-step documentation for restricting an outside user to a single project?
Asked by Scott Love:

I have setup a next-gen project to capture bugs for an existing beta trial with a client. I would like to provide access for them to enter bugs and other issues in the specific project.

However, I want the Jira system to limit them to seeing and accessing only that project and no other information in our Jira account. In other words, they cannot see any other projects and cannot search outside the project that they're working in or view other kanban projects in our account.

I'm on this support site because the Jira documentation is unclear about creating permissions and assigning them to a specific next-gen project and it's unclear to me from the documentation why the need for a role that is different from a non-admin role for working within a specific project when inviting a user from outside the company.

We've been using Jira now for about a year but this particular configuration has got us stumped. Is there is a video tutorial that walks through this configuration step-by-step?

We're doing the same thing in Slack with an outside user and it just worked without any hassles. The beta user is limited and locked down to a specific private channel on our Slack workspace. That's the functionality we're looking for in Jira. It's likely pilot error on our end but specific recipe details would be appreciated.

We clearly understand that adding this outside user will add to our monthly bill but that's fine. We just need to solve this ASAP or look for another platform.


Answers:
author: Scott Love
body: I finally stumbled on a solution after 2 days of trial and error. There are a few UI/UE inconsistencies in the use and definition of Roles and where/how they appear. I also answered my original question about restricting project access/visibility. In my case, since I'm only working with next-gen projects, the key for my set-up is setting the project access to private from the start. A step-by-step video tutorial would still be very helpful.


author: Kieren
body: Hi Scott,

There's a fairly good write up here about it:

<https://community.atlassian.com/t5/Jira-questions/JIRA-Software-project-permission-restrict-user-access-to-one/qaq-p/779572>

-Kieren

comments: author: Scott Love
body: Hi Kieren,

I will take a look at the link and let you know if that answers my question.

I'm still looking for complete documentation with screen shots or video instruction. The security security permissions, groups and roles are adding a level of unnecessary complexity to what I consider a basic feature requirement of the platform; how to easily onboard secure access from an external user/customer to a specific project while limiting their access to any other project.

We're using Slack with external customers and there is no problem using private/locked channels to provision access quickly. I would challenge the Atlassian team to match that level of provisioning efficiency.

Thank you again for responding. I'll see if the recipe works.


Tags: account

next-gen

restriction

user