youngmon/atlassian-qna huggingface dataset:
Discussion got tagged as spam
Asked by Erko Knoll:

Hi,

I just recently released a new add-on and I wanted to create a discussion around it, as it is rather unusual add-on for what it is. The first post I posted got tagged as spam. Spam tag was applied after several edits I did, so I figured maybe that kind of activity triggered spam filter. Then I create a new discussion and it was simply removed. Can the second post be reinstated as it was better located in terms of categorization. Or this community cannot be used to discuss about new add-ons that are released?

Initial post that got tagged as spam: <https://community.atlassian.com/t5/Marketplace-Apps-discussions/Hyperion-Scripting-for-JIRA-New-add-on-for-writing-extensions/td-p/862506>

Second post that got removed: <https://community.atlassian.com/t5/Removed-Posts/Hyperion-Scripting-for-JIRA-New-add-on-for-writing-extensions/td-p/862635> (if possible, please reinstate this post).


Answers:
author: Thomas Schlegel
body: Hi [@Erko Knoll](/t5/user/viewprofilepage/user-id/591136),

your posts were removed according to our Rules of Engagement:

Atlassian's ecosystem is a vital part of our community. However, the community is not a channel for marketing or promotions. Partner posts and comments should be in service of helping users get more out of their Atlassian implementations and not to promote their brands. When relevant, partners can provide a link to their partner pages on Atlassian, but should not be linking to other sites.

(<https://community.atlassian.com/t5/custom/page/page-id/rules-of-engagement>)

comments: author: Erko Knoll
body: Thanks for the clear answer!


author: Thomas Schlegel
body: You're welcome [@Erko Knoll](/t5/user/viewprofilepage/user-id/591136),

nevertheless, I wish you a lot of success for your plugin and hope you'll stay an active user of our Community.


Tags: community

feedback

spam
I am not able to add image from my local machine. No actions after add "image..." button click
Asked by Alexander Kaminskyi:

![Screenshot 2024-09-24 at 13.21.08.png](/t5/image/serverpage/image-id/348942i124CABF518AFB0DF/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 13.21.08.png")

I am not able to add image from my local machine? No actions after add image button click.

<https://mckinsey.atlassian.net/wiki/spaces/CE30/pages/edit-v2/1005126172>


Answers:
author: Barbara Szczesniak
body: [@Alexander Kaminskyi](/t5/user/viewprofilepage/user-id/5600251) Welcome to the Atlassian Community.

Are you saying that, after you select the **Add image, video, or file** icon on the editor toolbar or the **Image, video, or file** option in the menu displayed in your screenshot, you do not get a dialog to navigate to and select the image?

Have you tried dragging an image file from your computer to the place where you want it displayed on the page?

Refer to this page for instructions: <https://support.atlassian.com/confluence-cloud/docs/work-with-images-videos-and-files/>

comments: author: Alexander Kaminskyi
body: Yes correct. And drag and drop also doesn't work, image is opened in new tab


author: Alexander Kaminskyi
body: Can it be space permission issue? Bcos on another space I am able to add images


author: Barbara Szczesniak
body: It sounds like you may not have permissions to add Attachments in the space. Attachments have separate permissions from being able to edit the page.

The space admin can give you the permission. See this page: <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>


Tags: cloud

confluence-cloud
Can I change a page's owner without them being notified?
Asked by Vassia Bravou:

Hello,

I was wondering if I could change a page's owner without them being notified.

The case is that I have some pages that some former users own. I want to change their ownership, but these people get emails notifying them of the changes which are a lot and frustrating as you can imagine.

Best regards,

Vassia


Answers:
author: Tansu Akdeniz
body: Hi [@Vassia Bravou](/t5/user/viewprofilepage/user-id/5397765)

I believe there is no option to disable notifications for owner change.

However, you can create a ticket via <http://support.atlassian.com>.


Tags: cloud

confluence-cloud
Confluence page Issue: cannot see any index in the page, and seems pic and feature to be deactivated
Asked by Sungmin Choi:

In the approved cofluence page, I cannot see any index, but also login icon, search function etc do not work at all on the confluence page,

![confluence.PNG](/t5/image/serverpage/image-id/348925i7D10E7721476614F/image-size/large?v=v2&px=999 "confluence.PNG")


Answers:
author: Brant Schroeder
body: [@Sungmin Choi](/t5/user/viewprofilepage/user-id/5600169) welcome to the Atlassian community

Have you tried clearing your bowsers cache or using a different browser?

comments: author: Sungmin Choi
body: Yes, by mistake i clear all of them.


Tags: cloud

confluence-cloud
I want to link confluence with Jira.
Asked by Ruchi Bhardwaj:

![Screenshot 2024-09-24 at 10.50.26 AM.png](/t5/image/serverpage/image-id/348898iE56001BFA8DD49EF/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 10.50.26 AM.png")![Screenshot 2024-09-24 at 10.51.11 AM.png](/t5/image/serverpage/image-id/348899iD66EA1BBCB27C972/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 10.51.11 AM.png")![Screenshot 2024-09-24 at 10.50.40 AM.png](/t5/image/serverpage/image-id/348900i2D4E6D3D865D8A7F/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 10.50.40 AM.png")![Screenshot 2024-09-24 at 10.52.16 AM.png](/t5/image/serverpage/image-id/348901iCE7D40D99F70ADF1/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 10.52.16 AM.png")I've completed the application link setup and am now trying to use the 'Agile Wallboard Gadget.' While it appears in the list, it is not functioning properly.

As an alternative, I also tried using 'Team Wallboard,' but it isn't visible in the 'Add Gadget' section in either Jira or Confluence. I also requested access to the app **'Great Gadgets for Confluence: Agile Charts \& Custom Reports,'** but it's still in the "App Requested" phase.

I need assistance in setting up a "board" in Confluence that displays all my Jira tickets and allows me to track them efficiently. Can anyone help resolve these issues or suggest an alternative solution?


Answers:
author: Ruchi Bhardwaj
body: Hello, I'm looking to create a roadmap board in Confluence with columns like 'To Do,' 'In Progress,' 'In QA,' and 'In Dev.'

I've tried using Jira Roadmap, but it's not working for my needs. Could you assist me in setting up a board with these stages to help track my tasks more efficiently?


author: Nikola Perisic
body: Welcome [@Ruchi Bhardwaj](/t5/user/viewprofilepage/user-id/5600168)

Instead of using the apps, you can use Jira issues macro where you can import your Jira issues and have the overview of them.

![Screenshot 2024-09-24 at 10.58.27.png](https://community.atlassian.com/t5/image/serverpage/image-id/348903i1BB7391CC8B2C60C/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 10.58.27.png")

You can select multiple projects at once as well and you can even add the columns that you want to track from your Jira projects.


Tags: cloud

confluence-cloud

jira
All the work I had done is lost even though I logged in before the deadline date. How do I restore?
Asked by Ryan Alexander:

I logged back in before the deadline but my project was gone!

How do I restore the project documentation?

Below is the email I recieved

"This is a final reminder that if you do not start using your Confluence product, on site combokata.atlassian.net, it will be deactivated on 2024-09-30."


Answers:
author: Bibek Behera
body: [@Ryan Alexander](/t5/user/viewprofilepage/user-id/5600080) ,

Please reach out to Atlassian support <https://support.atlassian.com/confluence-cloud/>

All the best!

comments: author: Ryan Alexander
body: That was the first thing I attempted but was prompted with the following message:  

> Upgrade to Standard to get one-on-one customer support  
Confluence Free comes with Community Support. To access business hour customer support, upgrade your plan.  
Which is why I followed the page advice and turned to the community to ask my question.


Tags: cloud

confluence-cloud
Is it possible to create a Button with a Anchor link?
Asked by Vishnu:

I would like to create buttons but I need the button hyperlink url to point to another section in the same page. I can use Anchor link but I need that as a UI button.


Answers:
author: Robert Reiner _smartics_
body: I am not sure what you mean by "UI button", but if you are okay with a link and only need it to appear as a button, you may use CSS to style your link as a button.

You would need to provide the CSS at space or site level (see <https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html>).

For the styles to render the link as a button you may start here : <https://stackoverflow.com/questions/8357058/how-to-make-an-html-anchor-tag-or-link-look-like-a-button>)

You would probably need to have means to set the CSS class of an element where the link is part of (so that not every link appears as a button). This could be done by a user macro, for instance see <https://community.atlassian.com/t5/Confluence-questions/How-to-include-a-class-in-a-user-macro/qaq-p/1163802>).

It may be a little cumbersome since every link needs to be wrapped inside this user macro. But it may be an option.


author: Barbara Szczesniak
body: [@Vishnu](/t5/user/viewprofilepage/user-id/3875638) I'm not sure if it works the same way in Data Center as Cloud, but the way I handled this:

1. Create an image that looks like a button.
2. Insert the image in the desired location on the page.
3. Set a link for the image. This can be a link to anywhere you want, including an anchor on the same page.


author: Nikola Perisic
body: Hello [@Vishnu](/t5/user/viewprofilepage/user-id/3875638) , creating a button in Confluence is not available possible. However, with ScriptRunner for Confluence you can create a button and make the links to it. These are Script Fragments, where you add a new web item, which in your case would be a button.


Tags: confluence-data-center

data-center
Bitbucket ISO 27001 Cerification
Asked by Zaki Prasasti:

Hello everyone, I am applying for ISO 27001 certification, and basically the needs of ISO 27001 are related to data sources, when my source code is still using bitbucket, can it pass for this ISO 27001 certification? And do you all have experience related to this?


Answers:
author: Ollie Guan
body: Hi [@Zaki Prasasti](/t5/user/viewprofilepage/user-id/2911144) ,

[Download ISO/IEC 27001 Certificate](https://wac-cdn.atlassian.com/dam/jcr:30bea3b6-8064-4f9d-b1ba-975b9b38f98d/Atlassian%20ISO%2027001%2027018%20Certificate%20Award%20-%203.29.2024.pdf?cdnVersion=2276)

<https://www.atlassian.com/trust/compliance/resources/iso27001>

comments: author: Zaki Prasasti
body: Thanks [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) :)


Tags: bitbucket-cloud

bitbucket-data-center

iso
How do you hyperlink inline code?
Asked by Emmanuel Jose:

When text is converted into inline code (text between two backticks---\`text\`), is there a way to hyperlink the inline code?

Regular text and headers can be hyperlinked, but it would be helpful to hyperlink inline code.


Answers:
author: Kristian Klima
body: Hi [@Emmanuel Jose](/t5/user/viewprofilepage/user-id/5599862)

Not in the stock Confluence editor - as a content person, I think the reason is that the code serves a specific purpose and is often copied. Hyperlinking it introduces issues...

```
/end of playing devil's advocate

Funnily enough, you can do it here on the Community forum :) 
```

Chances are there is an app in the Marketplace that can do that - either an app that enhances links or an app that enhances code blocks/lines.

comments: author: Emmanuel Jose
body: Hi Kristian,

I'll definitely look around for plugins! I hope hyperlinking inline code becomes a native editor feature in the future.


author: John Funk
body: Hi Emmanuel - Welcome to the Atlassian Community!

Can you share a screenshot showing a little more detail of what you are looking for?

comments: author: Emmanuel Jose
body: Hi John!

Here is a screenshot. The "inline text sample" is placed within a pair of backticks.

![Screenshot 2024-09-24 at 1.34.41 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348864iC25BFCF47B020CD9/image-size/large?v=v2&px=999 "Screenshot 2024-09-24 at 1.34.41 AM.png")

I am documenting programming methods, and the methods need to reference other methods or concepts that are formatted as inline code.

For example, this [MDN page](https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/String/charAt) about the charAt() method has embedded hyperlinks within inline code.


Tags: cloud

confluence-cloud
Links to files in Confluence grey out for some users.
Asked by neil bond:

I need help. We have a Confluence Space with multiple Pages. We have users with Space and Page permissions, "Can View". We have attachments saved on some of the Confluence pages and links to those files on another page. Some users only see underlined greyed out links when we see blue links for the files. We, our team, have "Can view and edit" access. Any idea as to why this is happening? Once before we tried to remove and re-add the files and recreate the links. Then somehow they were able to see and click on the links. Then later we had the same issue with a different person and tried the same thing with no improvement.

For the most recent person I have, removed and re-added the Space and Page permissions. Added a two new links to the page. Removed one file from the attachments page and re-added it. Then unlinked the file and recreated the link. No improvement at all. Any help would be appreciated.

### Using Confluence 8.5.14 {#toc-hId--2124312442}


Answers:
author: Kristian Klima
body: Hi [@neil bond](/t5/user/viewprofilepage/user-id/5599757) and Welcome to the Community.

Do the users, who see grayed out links, have viewing permissions on the target page?

In other words, consider this:

You have two pages, A and B.

Page A has a link to page B.\*

User X has view and edit permissions on page A BUT doesn't have view permissions on Page B.

Consequences: User X cannot access page B via link on page A.

(If Page A had a content re-use macro that displays content from Page B, user X would not be able to see it).

Last but not least, there are space level permissions and page level restrictions. So make sure that the two are aligned for your users/groups.

comments: author: neil bond
body: Thank you! I do not know why this did not occur to me. That corrected the issue perfectly. Thanks, Neil.


Tags: confluence-unknown-hosting-type

unknown-hosting-type
REST API v2: Creating a database returns createdAt date as number, but should be date-time format
Asked by Heinrich Ulbricht _WikiTraccs_:

When using the REST API to (successfully) create a Confluence database, the returned **createdAt** date is returned as number like so:

```
"createdAt": 1727122655397
```

The [documentation](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-database/#api-databases-post) claims that the data type should be string and have date-time format, like so:  

```
"createdAt": "2024-09-23T20:17:35.607Z"
```

When creating a page instead of a database, the returned createdAt date has the expected date-time format.  
Is this a new format being introduced for the API, a bug, or me doing something wrong?


Answers:
author: Jim Knepley - ReleaseTEAM
body: That number is the "epoch" time that relates to "Monday, September 23, 2024 8:17:35.397 PM"

It's easily converted, but that's not the point. I agree that the value isn't what is documented, and one or the other should be updated. I would report the behavior as a bug to [support](https://support.atlassian.com/contact/).

In the meantime, Epoch time is ubiquitous and whatever programming language you're using can certainly convert it. In Python, the datetime library can do it with the fromtimestamp() method.

comments: author: Heinrich Ulbricht _WikiTraccs_
body: [@Jim Knepley - ReleaseTEAM](/t5/user/viewprofilepage/user-id/5333848) I agree that the number timestamp is fine as well, if not better. In my case a JSON to domain object converter got confused because so far, and according to the docs, it expected a date-time string. This can be changed for sure.

But dates being represented by different types in the same data structure? Because the createdAt in the history property is still returned as string. This just doesn't feel right and looks like an oversight.


Tags: bug

cloud

confluence-cloud

database
Analytics for Company Hub?
Asked by Anthony Favara:

Are there analytics for Company Hub? We would like to see metrics of how our users are engaging with the hub.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I do not see a way to include Pages under the Company Hub into analytics. I played around with this for a while trying to find where they hide the Hub pages, but didn't have much luck. They definitely sit outside the Spaces, which is where analytics lives.


Tags: cloud

confluence-cloud
Reset of password logging into Confluence
Asked by Amy Carey:

Users are being asked to reset their password each time logging into Confluence Cloud. User has access to the Confluence product and is in the proper Active Directory group.

![securityRequestFromYourAdmin.png](/t5/image/serverpage/image-id/348775i3E6F00A02AC45322/image-size/large?v=v2&px=999 "securityRequestFromYourAdmin.png")


Answers:
author: Laurie Sciutti
body: Hello [@Amy Carey](/t5/user/viewprofilepage/user-id/3466809) \~ this might be related to your password policy. Have a look here: <https://support.atlassian.com/security-and-access-policies/docs/manage-your-password-policy/>


Tags: cloud

confluence-cloud
Specify label to use for page created from template
Asked by Claudia Schwenk:

Following use case:  
* I have one template for meeting minutes.
* I have different regular meetings, that use that same template i.e. on different parent pages the new minutes page is created using a button ( 'Create from Template' Macro).
* I would like to specify a different label for the pages created depending on the meeting type without having to duplicate the template, so that I can create a task report/decision report per meeting type.

I don't see that it's possible, to define the label outside of the template.


Answers:
author: Barbara Szczesniak
body: [@Claudia Schwenk](/t5/user/viewprofilepage/user-id/5599509) If you don't want to upgrade to Premium to be able to use Automation, you can add the label to the page after you create it. See this page for details: <https://support.atlassian.com/confluence-cloud/docs/use-labels-to-organize-your-content/>


author: Jim Knepley - ReleaseTEAM
body: If you want to be leading edge and accept the risk that comes with that, you could try having Atlassian Intelligence suggest the labels for you, based on the page contents.

<https://community.atlassian.com/t5/Confluence-articles/Automatically-label-your-pages-with-AI-%EF%B8%8F-%EF%B8%8F/ba-p/2735140>


author: Shawn Doyle - ReleaseTEAM
body: Hi [@Claudia Schwenk](/t5/user/viewprofilepage/user-id/5599509)

You could use an automation based on the parent page to apply the different labels.


author: RD Clare
body: You could use Automation to add labels based on the title of the page when its published. You can add more rules to differentiate if you need to.

![Screenshot 2024-09-23 at 9.50.58?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/348789i5CD9AFD858A77D1C/image-size/large?v=v2&px=999 "Screenshot 2024-09-23 at 9.50.58?AM.png")


Tags: cloud

confluence-cloud
Change shape type in Gliffy
Asked by Tibor Molnar:

I cannot figure out how to I change the type of an existing shape in Gliffy - e.g. changing a rectangle to a decision shape, etc. I am sure this is trivial, but I simply cannot find the right settings.


Answers:
author: Samie Kaufman - Your Gal at Gliffy
body: Hi [@Tibor Molnar](/t5/user/viewprofilepage/user-id/4727689) !

I'm Gliffy's Product Manager. There is not currently a way to switch the shape as it is placed on the diagramming grid or page. You would remove the shape and drag+drop out the new shape to change your diagram.

I can see that being helpful to your diagramming experience, so I will log this as a feature request!

Samie


Tags: confluence-data-center

data-center
Biling
Asked by Martyna Majewska:

How can I change payment details?


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hi [@Martyna Majewska](/t5/user/viewprofilepage/user-id/5599396)

You can do that under the BILLING section as mentioned here:

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/>

More information about Billing can be found here:

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/>

FYI, only Org admins can do this. If you are not the Org admin, please reach out to them and ask them to make the change.

Regards


author: Jack Brickey
body: Hi [@Martyna Majewska](/t5/user/viewprofilepage/user-id/5599396) , welcome to the Community. You can manage Billing bu going to admin.atlassian.com for your site and select billing in the upper menu. You can also get to this by clicking on the sprocket/cog in the upper right and select Billing.


author: Manoj Gangwar
body: Hi [@Martyna Majewska](/t5/user/viewprofilepage/user-id/5599396)

Welcome to the community!

Please refer.

<https://support.atlassian.com/subscriptions-and-billing/docs/manage-payment-methods/>


author: Dirk Ronsmans
body: [@Martyna Majewska](/t5/user/viewprofilepage/user-id/5599396) ,

Depends on the access you have. If you have sufficient access, you can go to <https://admin.atlassian.com> and you should have a Billing option there in the menu.


Tags: cloud

confluence-cloud

not-applicable

organization-administration
How to use Confluence Database - undo import, find and remove duplicates?
Asked by Jon Beech:

Hi I am trying to use a Confluence Database as a glossary of terms and have been able to import from our current HTML files successfully, however it is possible to import the same file twice and end up with multiple duplicate entries as a result.

My question is how can I:

- undo an import or other edit command on the database (the undo option in the menu just undoes character by character edits) ?

- search for and delete duplicate entries in the database?

Thanks!


Answers:
author: Kristian Klima
body: Hi [@Jon Beech](/t5/user/viewprofilepage/user-id/5599237) and welcome to the community.

I'm afraid that's just a lot of manual work here... select the import (shift + select by click works) and then manual find, manual remove...

Having said that... I recommend attending this Database Deep Dive free learning webinar - this Wednesday.  

<https://ace.atlassian.com/events/details/atlassian-live-learning-presents-lets-do-a-confluence-databases-deep-dive-together/>

[@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) is from K15t, the company that actually developed Database (Atlassian later acquired the product) and he knows the DBs inside out.

comments: author: Jon Beech
body: I'll take a look at that thanks


Tags: cloud

confluence-cloud