youngmon/atlassian-qna huggingface dataset:
Bitbucket runners on Fargate: invalid SecurityContext fields: Privileged
Asked by Livio Patavini:

Hi all!

I'm traying to instantiate my eks (with fargate) cluster to deploy bitbucket autoscaler following this [guide,](https://support.atlassian.com/bitbucket-cloud/docs/autoscaler-for-runners-on-kubernetes/) but when i issue the apply command seems that one of needed pod won't start. It seems that it is not possible use bitbucket-runner-workers under fargate becouse of security context privileged set on true. Is there any kind of workaround/solution?

![soldo-reactor ? job-default.yaml \[workspace\] 2024-03-19 16-03-21.png](/t5/image/serverpage/image-id/313049i53C43E94F80AA882/image-size/large?v=v2&px=999 "soldo-reactor ? job-default.yaml [workspace] 2024-03-19 16-03-21.png")![soldo-reactor ? job-default.yaml \[workspace\] 2024-03-19 16-05-28.png](/t5/image/serverpage/image-id/313050i20F5A2C2B72132F7/image-size/large?v=v2&px=999 "soldo-reactor ? job-default.yaml [workspace] 2024-03-19 16-05-28.png")


Answers:
author: Theodora Boudale
body: Hi Livio!

I'm not familiar with Fargate, but I wanted to let you know that we have a community group for Runner Autoscaler questions:

* <https://community.atlassian.com/t5/Bitbucket-Pipelines-Runner/gh-p/bitbucket-runner-autoscaler-4k8s>

I would suggest joining the group and posting your question there.

Kind regards,  
Theodora

comments: author: Livio Patavini
body: ok, thanks!


Tags: bitbucket-cloud

bitbucket-runners

cloud

k8s

kubernetes
Where is my repository?
Asked by rogmil:

It's been a while (many months) since I've logged into the Bitbucket website. When I did so today, it says I have no repositories.

I am able to clone the most important one, and another user has been pushing commits to it regularly with no issues. It seems to still exist.

Please help.


Answers:
author: rogmil
body: Disregard...unless someone did something behind the scenes after my post, then this was a problem that existed between my chair and keyboard. I can see my repositories now.


Tags: bitbucket-cloud

cloud
Trouble running a test pipeline on ARM architecture
Asked by Pablo Diaz-Gutierrez:

We recently migrated our backend to ARM64, and it's working great. However, when we run our tests via Bitbucket Pipelines, it refuses to even get started. We followed the [example shown in last year's post](https://bitbucket.org/blog/announcing-support-for-linux-arm-runners-in-bitbucket-pipelines). The code is below. When we invoke the pipeline, the error we get says **"Currently no online runner available that matches the required labels."**

**![Screenshot 2024-03-19 at 14.11.51.png](/t5/image/serverpage/image-id/313151i73E896FB677DD199/image-size/large?v=v2&px=999 "Screenshot 2024-03-19 at 14.11.51.png")**

Has anyone run into this before? Is it simply a matter of low capacity?

Abridge bitbucket-pipelines.yml below:  

```
image:
  name: xxx.dkr.ecr.us-east-1.amazonaws.com/peanutbutter:validtag  # This is an ARM64 image that works in production
  aws:
    access-key: $AWS_ACCESS_KEY_ID
    secret-key: $AWS_SECRET_KEY

pipelines:
  branches:
    master:
      - step:
          runs-on:
            - self.hosted
            - linux.arm64
          caches:
            - pip
          script:
            - python manage.py test --failfast -v 2 # --settings settings.testing

```


Answers:
author: Syahrul
body: G'day, [@Pablo Diaz-Gutierrez](/t5/user/viewprofilepage/user-id/1961658)

The error message "Currently no online runner available that matches the required labels" typically signifies that the pipeline can't locate an available or online runner.

This implies that communication with any configured runner has been unsuccessful and the situation can occur if the runners are offline or a network issue prevents runner communication with the pipeline.

I recommend starting your investigation by checking the runner dashboard under workspace or repository settings. Is the runner appearing online? If not, please inspect your host runner and confirm it can communicate external connectivity.

Ensure that all required IP addresses have been whitelisted in your firewall.

[IP addresses to allowlist in your corporate firewall](https://support.atlassian.com/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/)

Regards,  
Syahrul

comments: author: Pablo Diaz-Gutierrez
body: Hello [@Syahrul](/t5/user/viewprofilepage/user-id/744536)

Thanks for your response. You made me go back and re-read the announcement, and I realized that support for ARM on pipelines is only via self-hosted runners, not on Atlassian's own infrastructure. Do you know if supporting this is planned in the near future?


author: Syahrul
body: Hey [@Pablo Diaz-Gutierrez](/t5/user/viewprofilepage/user-id/1961658)

Thanks for the update. I believe we do have a plan to support ARM in the future, but I don't have an ETA of when, so I suggest you check our feature request at:

<https://jira.atlassian.com/browse/BCLOUD-21412>

Make sure to Vote and Watch them so that you'll be notified if there's any update.

Regards,  
Syahrul


author: Pablo Diaz-Gutierrez
body: Fantastic, I just did that. Hopefully soon!


Tags: bitbucket-cloud

cloud
Turn off bitbucket popup messages
Asked by Curtis Fell:

How do I turn off bitbucket popups messages about new features, etc.?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Curtis Fell](/t5/user/viewprofilepage/user-id/5456430) !

These popups are presented by Atlassian and they really cannot be turned off.


Tags: bitbucket-cloud

cloud
Does 100 MB limit on files included in a Git push affect BitBucket APIs?
Asked by Kamilla Issakova:

Hello, we recently saw news that BItBucket imposes 100 MB limit on files included in a Git push <https://community.atlassian.com/t5/Bitbucket-articles/Bitbucket-Cloud-is-implementing-a-100-MB-limit-on-files-included/ba-p/2629017>.

Does this change affect commits via API?

Thank you in advance,

Kamilla


Answers:
author: Theodora Boudale
body: Hi Kamilla,

Thank you for reaching out.

I will ask the development team and I will get back to you on this.

Kind regards,  
Theodora

comments: author: Theodora Boudale
body: Hi Kamilla,

Thank you for your patience.

The 100 MB limit on files will also apply to commits made via our API.

Please feel free to let me know if you have any questions.

Kind regards,  
Theodora


author: Kamilla Issakova
body: Hi Theodora, thanks for the response!  
I'll discuss this with my team and let you know if we have any further questions.


Tags: bitbucket-cloud

cloud
Issue Tracker Not Available
Asked by Willis Williandy:

Hello, I would like to ask, I cannot find the 'issue tracker' feature in the left menu bar of Bitbucket from my repository. I already have a role as an org admin and user access admin. How can I make the 'issue tracker' appear on my repository?

![issue tracker.png](/t5/image/serverpage/image-id/312901i68A526E50F24D09A/image-size/large?v=v2&px=999 "issue tracker.png")![setting.png](/t5/image/serverpage/image-id/312902i538A511DF00B3AF8/image-size/large?v=v2&px=999 "setting.png")


Answers:
author: Syahrul
body: Hey [@Willis Williandy](/t5/user/viewprofilepage/user-id/5008327)

We are transitioning our issue tracking system to Jira from the existing one. If you're already using Jira, we recommend integrating it with your new workspace. Please refer to our step-by-step guide for seamless integration:

[Connect Bitbucket Cloud to Jira Software Cloud](https://support.atlassian.com/bitbucket-cloud/docs/connect-bitbucket-cloud-to-jira-software-cloud/)

Regards,  
Syahrul

comments: author: Sam Quakenbush
body: [@Syahrul](/t5/user/viewprofilepage/user-id/744536) , is there an official deprecation notice somewhere? I have issues enabled in my workspaces and am happily using them.


author: Syahrul
body: Hey [@Sam Quakenbush](/t5/user/viewprofilepage/user-id/5488183)

I apologize for the confusion.

We suggest new users use Jira to get more out of Bitbucket with Jira integration.

We are not phasing out the Issue tracker at this moment.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Not receiving email to complete 2FA for BitBucket
Asked by Andr? Binder:

I am not receiving the email to complete the 2FA for Bitbucket.

![grafik.png](/t5/image/serverpage/image-id/312933i14A5E2E62D46CE6D/image-size/large?v=v2&px=999 "grafik.png")

Can you please help me to clarify this issue?


Answers:
author: Nikola Perisic
body: Welcome to the community [@Andr? Binder](/t5/user/viewprofilepage/user-id/5456095)

This is a pretty common issues that users encounter and this is because Atlassian has put your address in their suppression list in order to avoid the spam.

Reference:

<https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-email-to-complete-2FA-email-verification-process/qaq-p/2583726>

I will tag Atlassian in here, if you don't receive a response for some time, raise a support ticket and ask for your address to be removed from the suppression list.

Support ticket: <https://support.atlassian.com/contact/#/>


author: Syahrul
body: Hey [@Andr? Binder](/t5/user/viewprofilepage/user-id/5456095)

I've reviewed your situation, and it appears that there were no problems with the email delivery on our end. All the emails we've dispatched have successfully reached your mail server. Therefore, it's likely that the email could have been redirected to your mail folder.

Furthermore, I've noticed that you've activated the (2SV) on your Bitbucket account. Could you please confirm if you're still encountering any issues?

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
I can't log into my bitbucket account
Asked by Jon Knebel:

![bitbucket.png](https://community.atlassian.com/t5/image/serverpage/image-id/312899i27201EFC1BEDC249/image-size/large?v=v2&px=999 "bitbucket.png")


Answers:
author: Theodora Boudale
body: Hi Jon and welcome to the community!

Your Bitbucket Cloud account was deactivated, which is the reason for the error you were seeing.

I went ahead and reactivated it. Could you please try logging in again when you have some time and let me know if this is resolved?

Kind regards,  
Theodora


author: Ste Wright
body: Hi [@Jon Knebel](/t5/user/viewprofilepage/user-id/5455869)

Have you tried different browsers and/or incognito mode, to move around what the error message states around specific browsers or apps hiding the referer header?

Ste


Tags: bitbucket-cloud

cloud
Unable to pull image on self-hosted runners
Asked by David Cheng:

Hi, we're getting 'unable to pull image' errors frequently since 2 weeks ago when running pipeline steps on self-hosted runners.

Unable to pull image: Head \\"[https://k8s-docker.packages.atlassian.com/v2/pause/manifests/3.8\\](https://k8s-docker.packages.atlassian.com/v2/pause/manifests/3.8\)": Get \\"[https://k8s-docker.packages.atlassian.com/api/docker/k8s-docker/v2/token?scope=repository%3Apause%3Apull\&service=k8s-docker.packages.atlassian.com\\](https://k8s-docker.packages.atlassian.com/api/docker/k8s-docker/v2/token?scope=repository%3Apause%3Apull&service=k8s-docker.packages.atlassian.com\)": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)

I saw another post a month back <https://community.atlassian.com/t5/Bitbucket-questions/Unable-to-pull-image-Head-docker/qaq-p/2613847> for a similar issue but the referenced incident has been resolved. Any one else facing similar issues and could give me some pointers? thanks.


Answers:
author: Syahrul
body: Hey [@David Cheng](/t5/user/viewprofilepage/user-id/4977179)

It appears that you've created a ticket with us. One of our support engineers will investigate the issue with you on the ticket.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Cannot commit because repo is too big
Asked by lee_runyon:

A Repository that I have has exceeded the 4GB limit (is currently 5.5). Now I cannot do anything with it.

I have pruned my local repository, but I think I need support to temporarily increase the size of my repository so that I can push the changes to the server.

What is the correct process to have this rectified?

Thank you in advance.


Answers:
author: Theodora Boudale
body: Hi [@lee_runyon](/t5/user/viewprofilepage/user-id/4440204) ,

Thank you for reaching out. I don't see any repository with a size of 5.5 GB associated with your account.

* I can see one repo over the size limit with a size of 4.3 GB, whose name ends in 'sl'. Can you please confirm if that is the repository in question?  

* Could you also please let me know what is the output of **git count-objects -Hv** in your pruned repository? This is to ensure that the pruned repo has a smaller size, before I raise the repo size limit so you can push.

Please let me know and I can then temporarily increase the repo size limit so that you push your changes.

Thank you [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) for bringing this to my attention!

Kind regards,  
Theodora

comments: author: Nikola Perisic
body: No problem! Thanks for the assist :)


author: Nikola Perisic
body: Hi [@lee_runyon](/t5/user/viewprofilepage/user-id/4440204)

I have added the Atlassian tag to this ticket, since they need to clean up and do all of the process of reducing the repo.

Reference: <https://community.atlassian.com/t5/Bitbucket-questions/Large-repo-size/qaq-p/2576825>

I can see that Theodora is mostly taking care of these issues. [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086) , can you please assist us here? Thank you in advance!


Tags: atlassian

bitbucket-cloud

cloud
Import Failed
Asked by Enes:

Hello! I'm trying to import repo from gitlab to bitbucket but when I try to import, it says "

**Import failed**

This repository was not imported.

Ask your administrators to check the logs for details."

I can't see any detail in audit logs. How can I reach the logs?


Answers:
author: Aman Shrivastava
body: Hi Enes,

I believe you are importing the repository using the "Import repository" option from the GUI. To check the error/events, you would need to look into **\<Bitbucket-Home-Directory\>/log/atlassian-bitbucket.log** file**.**   
The atlassian-bitbucket.log will have the events of what really occurs during the import, whereas the access log merely records incoming requests and the responses that follow.

Do not hesitate to open a support request with [Atlassian](https://support.atlassian.com/contact) if you require any assistance determining the root cause of the problem.  

Regards,  
Aman


Tags: bitbucket-data-center

bitbucket-server

data-center

server
user trying to login but geeting the error with ASCII
Asked by Manohar AS:

Hi Team,

In our Bitbucket, we have invited the user and user trying to login with user e-mail id or user name, unable to login user in bitbucket and user getting an error as shown in screenshot/image.

Thanks

Manohar


Answers:
author: Ben
body: Hi Manohar,

Welcome to the Bitbucket Cloud community! :)

As can be seen in the URL, this is a sign-up page for a new account as the user does not already have a Bitbucket Cloud account tied to their email address. Once they have created a new account, they will need to follow the same link again from their email to accept the invitation.

The reason they are receiving that error message is because that username is already taken. Bitbucket Cloud requires unique usernames to be registered, so they will need to pick a different username and try again until they find one that has not already been taken by another user.

**NOTE:** I have removed the screenshot you have shared as this is a public forum and it contained sensitive information.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Crucible not picking up my new Git branch
Asked by D K:

I'm trying to create a new review Create Review \> Choose branch \> select repo \> but my new branch does not appear.

Is there a way to refresh the list of branches so that Crucible can pick up the new branch.


Answers:
author: jepmam
body: Hi,

Unfortunately I have the same issue and re-indexing the repositories does not seem to have effect. I do have to add that the accounts are read-only, can this be the problem?

Re-indexing is going properly and without any problems; it gives feedback that cloning was working properly.

Thanks in advance!

Best regards,  
Marcel Jepma

comments: author: jepmam
body: Hi all,

So I found the issue. We had a configuration of https, the connection itself succeeded but once we tried to fetch data (changes, branches etc.) it did not respond.

After creating a ssh-keypair and adding this to the repo (also read-only) it started to work!

Hope this helps,

Regards,  
Marcel Jepma


author: Felipe Kraemer
body: Hello,

Can you please check if FishEye has already indexed the changeset on which that branch was created? Are you able to see it within FishEye?

Can you please manually issue an incremental indexing and see if it helps? (see [Re-indexing your repository](https://confluence.atlassian.com/display/FISHEYE/Re-indexing+your+repository)).

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,  
Felipe Kraemer
No development panel in JIRA 6.4.1
Asked by Tomas Larsson:

Have installed and configured JIRA with Fisheye.

JIRA V 6.4.1

Fisheye 3.8.0

However there is no development panel and no tabs either.

OAuth is setup correctly in both applications, I think.

However, there is one issue, when I click Outgoing Auth in FIsheye, it does not accept my username and password for JIRA, despite I am JIRA_Admin.

Nothing happens exept that the u-name and Passw fields are emptied., from JIRA everything seems OK.


Answers:
author: Tomas Larsson
body: Well, Yes JIRA was installed first, then FishEye, now, if I should restart them, wich order, allso, since they are running as a service, there is no way I am aware of to set start order in windows.

As far as the bug, I have no source tab either, in the "Development Tools" section there is no errors.

I will gett this error from Fisheye

```
Successfully connectedSuccessfully connected with TwoLeggedOAuthAuthenticationProvider to ENRADChecking if TwoLeggedOAuthWithImpersonationAuthenticationProvider is configuredTwoLeggedOAuthWithImpersonationAuthenticationProvider is not configured for ENRAD, skippingChecking if TrustedAppsAuthenticationProvider is configuredTrustedAppsAuthenticationProvider is not configured for ENRAD, skippingChecking if BasicAuthenticationProvider is configuredBasicAuthenticationProvider is not configured for ENRAD, skippingFailed to authenticate against ENRAD using: OAuthAuthenticationProvider
```

This I dont understand


author: petry
body: Hey Tomas,

Can you test your App Link using the [Application Link Diagnostics tool](https://confluence.atlassian.com/display/APPLINKS/AppLinks%20Diagnostics%20Plugin%20Guide) and see how it goes?

Also, did you started JIRA before FishEye for any reason? If so, please check [this bug](https://jira.atlassian.com/browse/JRA-40234) which can explain why the Dev Panel is not appearing.

Hope it helps!

Cheers,  
Andre


Tags: fisheye-crucible-administration

jira

jira-administration
Fetch Time Spent from Crucible using REST APIs
Asked by Pragati Agrawal:

Hi,

I am working on review metrics and for that I have to fetch time spent on a Ticket in fisheye ticket through REST API. How can I do that.

Also, in Fisheye, i can submit time on a linked JIRA ticket. Need to fetch that as well

Regards

Pragati


Answers:
author: gustavo_refosco
body: Hi Pragati,

I'm sorry to inform currently there is no way of getting the time spent on a review via Rest API. There's a feature request for this which you can see at <https://jira.atlassian.com/browse/CRUC-6529>, please feel free to vote for it, as well as commenting and adding yourself as a watcher to track its progress.

On it you can find an example to get this information directly from the database:

```
SELECT b.cru_proj_key,b.cru_number,c.cru_user_name,a.cru_time_spent FROM cru_review_participant a, cru_revpermaid b, cru_user c WHERE a.cru_review_id=b.cru_review_id AND a.cru_user=c.cru_user_id;
```

As per getting the work done in JIRA side, you would have to use a command from JIRA Rest API. For this I think you could do as follows, in order to get the time spent in a JIRA ticket linked to your Crucible review:

1. Get the JIRA issue key associated with your review using the Crucible Rest API function [/rest-service/reviews-v1/{id}/details](https://docs.atlassian.com/fisheye-crucible/latest/wadl/crucible.html#rest-service:reviews-v1:id:details) - you'll find the JIRA issue associated with this review under the tag **jiraIssueKey**.
2. Use the JIRA Rest API function [/rest/api/2/issue/{issueIdOrKey}/worklog](https://docs.atlassian.com/jira/REST/latest/#d2e3501) to get the work done in this JIRA issue.

Regards,

Gustavo Refosco
Fisheye refuses to connect to MSSQL2012 (MSSQL2014
Asked by Tomas Larsson:

Fisheye refuses to connect to MSSQL2012 (MSSQL2014),

I am getting this response "java.sql.SQLException: Login failed for user 'FISHEYE_User'. Reason: The password of the account must be changed. Couldn't connect to the database."

Now, the password should be correct, since it is cut'n paste.

Server is MSSQL 2014 set for 2012 compability (fullblown version, n.ot the lite one).

The SQL-server is installed on a different server from Fisheye.

Core OS is server 2008R2 on both servers, latest updates


Answers:
author: Tomas Larsson
body: Seems to be solved now, apperantly the password fields in SQL-Manager and/or in the Fisheye setup does not accept Cut and Paste.


Tags: fisheye-crucible-administration
Can Crucible generate Review Reports?
Asked by L. Schimmel:

Hello everyone,

we have just purchased crucible as a review Tool for our company. But we are still missing one feature in the tool. After the reviews we would like to generate a report including all findings. I see that it is possible to download the review as text, but that file does not contain the location of the finding (line number). Is there a way to export better Review Reports preferably in excel format?


Answers:
author: Tini Good
body: Not that I know of, Crucible report only indicates what file Defect/Comment was made against. Two workaround possibilities:

* See if there's a add-on in the Atlassian Marketplace that provides this functionality --- I think there's a Crucible Reports add-on, no idea if it includes this though.
* Require reviewers to note the Line number manually in their Comment/Defect. That way when you print the "default" report from Crucible, you would have those numbers.

This seems like an awesome idea to suggest Atlassian add. You can make a Feature Request here:

<https://jira.atlassian.com/secure/Dashboard.jspa>

If you do open one, post the ID/Key back here and I'll vote for it.


author: L. Schimmel
body: Hi Tini,

thanks for your answer, I will check the Reports addon right now.

I also made a Feature Request, as you suggested. You can find it here: <https://jira.atlassian.com/browse/CRUC-7248>

Best regards

Leonard

comments: author: chandraprabha hegde
body: Hi Leonard,

Is this feature implemented? I am looking for the same feature.

Regards,

Chandra


Tags: fisheye-crucible-administration