youngmon/atlassian-qna huggingface dataset:
Free Trello - export to excel
Asked by Danielle David:

Hi we use free Trello and want to export our data to excel. Noticed the option greyed out?

From my findings you cannot export to excel unless you have premium?


Answers:
author: Alicia Fil?u Birlanga
body: Hi [@Danielle David](/t5/user/viewprofilepage/user-id/4577696)

Here is what I use for export a board to excel with Free Trello.

To export a free Trello board to excel, you can use the Chrome extension Trello for Excel.

<br />

**Steps:**   
1. Install the Chrome Trello for Excel extension <https://chromewebstore.google.com/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin?pli=1> 2.  
2. In Trello, at the top right of the dashboard, click on the three little dots to bring up the menu.  
3. Click on the Print, Export and Share button at the bottom of the menu.  
4. Select Export Excel

![https://trello.com/1/cards/6295b7c4abd753876d1cd539/attachments/669f37924ff8b50923441183/download/image.png](https://trello.com/1/cards/6295b7c4abd753876d1cd539/attachments/669f37924ff8b50923441183/download/image.png)  
5. An excel file will be downloaded, where the rows are all the cards of that board, and the columns give the information of the cards: List, Title Description, Points, Due, Members, Labels, Card #, Card URL.  
6. Sort, filter and work with the file as you like.

Tip: in Excel, adjust the text in the columns that have a lot of text, such as Description, so that everything is visible inside the cell.

![https://trello.com/1/cards/6295b7c4abd753876d1cd539/attachments/669f3ba50f776824a1ecc6cb/download/image.png](https://trello.com/1/cards/6295b7c4abd753876d1cd539/attachments/669f3ba50f776824a1ecc6cb/download/image.png)

I hope this can be useful for you. Let me know.

Regards

Alicia


author: Avery
body: You could use the Print and Export feature to get a CSV file, which can be opened in Excel. This isn't as seamless, but it might help in the meantime!


Tags: cloud

trello-cloud
I was charged $300 and i would like to receive a refund
Asked by canteiro igatu2:

I bought a standard pack from trello for 2 accounts ($60), and i was charged $300!!! I am trying to contact trello, but is almost impossible to find a direct email. Can anyone help me, please? I need to receive a refund!


Answers:
author: Jerrold - Empyra
body: Hi [@canteiro igatu2](/t5/user/viewprofilepage/user-id/5508794)

You can raise a support ticket with Trello through this link <https://support.atlassian.com/contact/#/> and the Trello support team will get in contact with you to help you in this regard.

![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/337187iBC7E71CD7BB35A88/image-size/large?v=v2&px=999 "trello.PNG")Thank you.


Tags: cloud

trello-cloud
Multiple companies, separately billed, under one log in
Asked by Mardie Oakes:

I am managing two companies and would like to be able to toggle between these companies in Trello, and be able to associate different email addresses and billing accounts with each company. Possible? Or do I need to create two separate Atlassian/Trello accounts?


Answers:
author: Gaurav Kataria
body: Since billing is at the workspace level and not at the user level, you can create two different workspaces and bill them to two different contacts. Details here <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>


Tags: cloud

trello-cloud
I want to copy a board but the archived lists did not copy over.
Asked by Blair Higgs:

I copied a complete board so that I could have a copy and play with it as I wish but the archived lists did not copy over with the rest of the board. How do I make this happen? Did I do something wrong? Thank you!


Answers:
author: Alisson Sartor
body: Hello, Blair!  

Welcome to the community  

When a board is copied, we'll copy cards and their descriptions. **We don't copy comments, card activity, or archived cards, however** . If you want a "full copy" of the board, the best bet is to copy each list individually and move it to your new board. You might also check to see if you want to [change the board admins](https://help.trello.com/article/768-changing-the-admins-of-an-organization-or-board) or [move the board to a new Workspace](https://help.trello.com/article/752-changing-the-organization-to-which-a-board-belongs) instead.  

You can check more details on the link below  

<https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>  

Kind regards  
Alisson  
Trello Team

comments: author: Blair Higgs
body: Thank you for your suggestions Alisson! I will try your recommendations and let you know if I have any further issues. Have a great day!


Tags: cloud

jira-software

trello-cloud
? poss?vel impedir que um quadro seja copiado por convidados?
Asked by Ronara Adorno:

? poss?vel impedir que um quadro seja copiado por convidados?


Answers:
author: Augusto Lisboa
body: Ol?, Ronara.  

Devido a natureza de ferramenta colaborativa, o Trello n?o conta com a funcionalidade impedir a c?pia quadros. O usu?rio poderia copiar as informa??es manualmente, uma vez que como convidado ele tem acesso a todas as informa??es dos cart?es e listas.

Espero ter ajudado.


Tags: cloud

trello-cloud
Como incluir membro vers?o gratuita?
Asked by Lara Gurgel do Amaral Duarte Vieira:

Consta no meu trello que posso incluir 10 membros para se manter na vers?o gratuita. Estou com nove membros no total e preciso incluir mais um, fechando os 10 membros. Por?m, o sistema n?o est? permitindo, exige que fa?a um upgrade para que possa incluir. Como posso resolver?


Answers:
author: Alisson Sartor
body: Ol?, Lara!  

Bem vinda a comunidade  

S?o 10 membros por toda ?rea de trabalho, poderia verificar se n?o tem mais algum convidado em algum quadro? Caso tenha em outro quadro voce ja chegou no limite maximo de usu?rios por ?rea de trabalho.  

<https://support.atlassian.com/trello/docs/workspace-user-limit/>  

Atenciosamente  
Alisson  
Trello Team  

<br />


Tags: cloud

trello-cloud
Qual seria o plano mais adequado para poucos membros, mas muitos convidados?
Asked by Ronara Adorno:

Algumas d?vidas

Eu e mais umas tr?s pessoas da empresa ser?amos uma equipe, com acesso a todos os quadros e funcionalidades, ? isso?

Pretendemos criar v?rios quadros, cada qual destes com convidados espec?ficos, que n?o se repetem nos outros. Isso ? poss?vel ou todo devem obrigatoriamente se tornar membros?

Qual seria o plano ideal? Consigo come?ar com o Standart?

Eu teria que pagar para cada membros ou tem um m?ximo permitido no valor Standart?


Answers:
author: Augusto Lisboa
body: Ol?, Ronara!  

Nesse caso, qualquer dos planos funcionaria para voc?. Caso n?o deseje as funcionalidades do Premium a assinatura do Standard cobre a quest?o dos usu?rios.

Em ambos os casos n?o ? necess?rio adicionar os convidados como membros da ?rea de Trabalho, mas vale lembrar que usu?rios que s?o convidados em m?ltiplos Quadros ser?o cobrados normalmente como um membro da ?rea de Trabalho.  

N?o existe valor m?ximo para convidados, somente a quest?o.

Basicamente, voc? ser? cobrada por 4 usu?rios (Voc? e os outros 3 membros), e os convidados que fizerem parte de somente 1 quadro n?o ser?o cobrados.  

Caso queira conferir as funcionalidades adicionais do Premium, elas podem ser encontradas na p?gina: <https://trello.com/pt-BR/pricing>  

Espero ter ajudado! :D


Tags: cloud

trello-cloud
Buenos d?as. Me gustar?a saber que tengo que hacer para poder recibir de nuevo las notificaciones?
Asked by Don?t F_ B?csalm?si:

No recibo las notificaciones de mi tablero en mi mail.

Ya le he dado a seguir de nuevo y he modificado en configuraci?n las frecuencias y por que motivo recibo cada mail. Y sigo sin recibir las notificaciones en mi mail. He comprobado tambi?n que el mail est? operativo y que no tenga trello en alguna lista de spam y nada de nada. Le ha pasado a alguien?

Muchas gracias y un saludo.


Answers:
author: Alisson Sartor
body: Hello, Don?t!  

You can change how often you get notification emails on your [Account settings](https://trello.com/my/account) page. You can also set your notification email preferences by clicking the notifications button in the header and selecting "Change notification email frequency". Options are "Never", "Periodically", and "Instantly." "Periodically" is the default, and any unread notifications in Trello are emailed out as soon as possible.

Emails contain a collection of all unread notifications. Email summaries won't include any notifications you've already read on the site. You can reply to individual notifications from within a notification email to add a new comment to the card that is referenced in each notification.

You can also select which notifications you receive when '[watching](https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/)' a card, list, or board.  

<https://support.atlassian.com/trello/docs/receiving-trello-notifications/>  

Kind regards,  
Alisson  
Trello Team


Tags: cloud

trello-cloud
How To Use Trello for Student Assignment Management?
Asked by Paul Murphy:

Hi there,

I'm considering using Trello to manage student assignments and progress for my [qaida for beginner students](https://seekerspathway.com/course-catalog/qaida-for-beginners-online-course/) courses. Any tips or recommendations for setting up Trello boards effectively for this purpose?

Thank you for your insights!


Answers:
author: Mutya A
body: Hi Paul,

We have a community template gallery where you can go through different board setups and workflows according to different use cases: <https://trello.com/>templates

From there, you can find the Education tab and check if any of the workflows may give you an idea on how to manage student assignments and progress. I also recommend to look at templates on other categories that may have similar workflows.

Here's more information on how to use these templates:  
<https://support.atlassian.com/trello/docs/community->template-gallery

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.
commenting on a comment but which comment?
Asked by Jheroen:

Hello, when you respond to a comment from someone in a card, it is never possible to determine which comment the response was made to. In a forum you can see which thread you are responding to, but in Trello you cannot see anything that a comment relates to, so you always have to post the entire message you are responding to in your response, which is very inconvenient, is there a solution for this?


Answers:
author: Alisson Sartor
body: Hello, Jheroen  

Currently, Trello does not have a native thread function. However, a workaround for this limitation is to use the /quote feature to copy the text you are responding to and then write your text below it as in the example below  

![44ca8dae-1383-465c-a475-4b55f47a74c4.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/337445iCC1F8E7701618F13/image-size/large?v=v2&px=999 "44ca8dae-1383-465c-a475-4b55f47a74c4.jpeg")  

Kind regards,  
Alisson  
Trello Team  


Tags: cloud

trello-cloud
Import trello board activities
Asked by Dussart:

Hello all,  

I tried to import a board from a personnal acount (where i'm admin) to ma company account (where i' also admin and with a premiun offer).  

only the cards and list are imported and not the activities, comments ?  

how can i import all the activities from one count to a ohter ?


Answers:
author: Brittany Joiner
body: [@Dussart](/t5/user/viewprofilepage/user-id/5530586) yeah archived list, comments, and card activity is not able to be copied over. I believe this is intentional, and as [@Rasmus Wulff Jensen](/t5/user/viewprofilepage/user-id/5189508) mentioned you might be able to make some sort of scrape and create thing with the APIs but it would be run by the user and i think you'd have to build something --- nothing I know of out of the box that would do that.

Depending on what you're trying to do, you can export the JSON of a board, which I believe does include some of the activity and does include comments, so you might find something helpful in there. More docs on that here: <https://support.atlassian.com/trello/docs/making-sense-of-trellos-json-export/>

comments: author: Brittany Joiner
body: [@Dussart](/t5/user/viewprofilepage/user-id/5530586) if this was helpful, would you mind clicking the Accept Answer button so folks who are looking for the same know there's an answer in here?

Also, you might be interested in joining the Trello Trailblazers Atlassian Community Events chapter! We have events each month talking about how to do cool things in Trello: <https://ace.atlassian.com/trello-trailblazers/>


author: Rasmus Wulff Jensen
body: Unless Trello have something behind the scenes (very much doubt it) that is unfortunately not possible (as Their API can do this)... The API can create comments, but the dates and people of this comments would be wrong as they are added by the user running the import code and time-stamped at the time the import was done...


Tags: cloud

trello-cloud
Adding a new member to board
Asked by Aleksandra Rusinek-Firlej:

Hello,

over one week I have tried to add a new member to board we work in - unfortunatelly with no success.

Is it possible to contact me directly and check whether activation link does not reach my colleague I wanted to add?

Best regards

Aleksandra


Answers:
author: Alisson Sartor
body: Hello, Aleksandra!  

Welcome to the community.  

Is this board over the number limit of Free users it's currently 10. Notice that the user limit is now by workspace, so you need to check if this workspace is not over the limit.  

<https://support.atlassian.com/trello/docs/workspace-user-limit/>  

Or is there any error message showing up?  

Also here are the steps to add someone to a board  

[https://support.atlassian.com/trello/docs/adding-people-to-a-board/#:\~:text=To%20add%20members%20to%20a,add%20them%20to%20the%20board](https://support.atlassian.com/trello/docs/adding-people-to-a-board/#:~:text=To%20add%20members%20to%20a,add%20them%20to%20the%20board).  

Kind regards  
Alisson  
Trello Team


Tags: cloud

trello-cloud
How can I know who created which trello cards ?
Asked by Sarah Flamant:

I would like to know who created which cards and when like : how many cards a member has created in a told period of time.

I would like to have this information for each of the members of a board :)

I lookes everywhere and it seems that I can't find this information...


Answers:
author: Brittany Joiner
body: [@Sarah Flamant](/t5/user/viewprofilepage/user-id/5549002) you'd probably want to create a custom field called "Created" that is set with the username of whoever creates a card (built with Trello Automation) and use some reporting Power-Ups like Placker or Screenful or Blue Cat Reports to create a table that breaks out cards by that custom field.


author: Rasmus Wulff Jensen
body: This free tool can give this info (on a card by card basis): <https://trellotools.azurewebsites.net/CardHistory>. (It is yet the gain the ability to do so on a member by member basis)

comments: author: Sarah Flamant
body: Thank you for your answer. However, your solution involves looking card by card to see which member created it. Conversely, I'm interested in knowing how many cards each member has created (I'm not interested in knowing which card they've created).  
I have over 500 cards on my Trello board, so counting them one by one would take far too long...


author: Rasmus Wulff Jensen
body: I guessed as much... That exact feature is planned for development, but not quite ready yet ?... But will give an update here once it is ready (hopefully late next week if all goes as planned), should it still be relevant then.


author: Sarah Flamant
body: Okay, thank you very much for your time! I look forward to hearing from you on this topic then :)


author: Rasmus Wulff Jensen
body: Hi [@Sarah Flamant](/t5/user/viewprofilepage/user-id/5549002) ... I believe this report should now be able to satisfy your request:

<https://trellotools.azurewebsites.net/Reports>

![user create.png](https://community.atlassian.com/t5/image/serverpage/image-id/338929i90B1FF420DBF911D/image-size/large?v=v2&px=999 "user create.png")

If that is not the case then let me know what's missing.


Tags: cloud

trello-cloud
Trello <> OneDrive
Asked by Elias Abi Ghanem:

Hi all,

I have poweruped my onedrive into my Trello.

If I add an external user with a view access to one of my boards, will they have access to all my onedrive content?

Thank you


Answers:
author: Alisson Sartor
body: Hello, Elias!  

Welcome to the community.  

I made a test and only you can check your drive content, if other users log their drive account they can only access their content.  

Kind regards,  
Alisson  
Trello Team  

<br />


Tags: cloud

onedrive

powerup

trello-cloud
Checklist due date notifications
Asked by Ben Grossman:

Hi, is there a way to set a due date reminder on a checklist item on the android app.


Answers:
author: Mutya A
body: Hi Ben,

You can set a due date reminder for your [advanced checklist items](https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/) using your desktop browser. You won't be able to set due date reminders from your Android app.

But once you have the due date reminder set using your browser, make sure to allow push notifications on your Trello app in your Android phone so you can receive push notifications on your Android phone, for the checklist items that are assigned to you that are due:  
<https://support.atlassian.com/trello/docs/mobile-push-notification-settings-for-trello/>

I hope this helps, but let us know if you have any questions!  
----------------  
If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: cloud

trello-cloud
Sorting checklists does not work correctly
Asked by Jonathan Vardy:

*** ** * ** ***

*** ** * ** ***

*** ** * ** ***

Android **user** here. I have two issues in checklists. These appeared after an update a while back but never went away.

* Sorting of items when showing only unchecked items often results in the item randomly being placed somewhere else.
* Sometimes only the first letter of an item is shown until I select the item, then the rest of the text is shown.

I have videos to show the issues.

Where can I submit a full bug report?

Thanks!

Ps. You can find quite a few recent Play Store reviews complaining about the same issue.


Answers:
author: Alisson Sartor
body: Hey Jonathan!  

Welcome to the community!   

Feel free to share any problems or feedback about Checklist issues in the comments on this thread: <https://jira.atlassian.com/browse/TRELLO-49>. Your input is important to us.  

Kind regards,  
Alisson  
Trello Team

comments: author: Jonathan Vardy
body: Hi Alisson,

The feature request linked to doesn't seem te be a great place to add this as a comment. I wouldn't expect this is a useful way to report a bug. Again, if you check the Android Play Store reviews, this is a recurring issue that is bringing negative reviews. Is there truly no bug reporting system for this?


Tags: cloud

trello-cloud
Easy way to mange fields?
Asked by Ben Arundel:

Hello :)

Just starting out with JPD.

Is there any risk with me going in and customising the existing fields like Goal?

Is there any risk with me deleting fields like "Bucket"? as I have no need for it

Is there a way to make the goal a link? I have seen the upcoming Atlas work but were not using that tool. Our Goals etc are referenced in Confluence. It would be good to be able to reference documentation to give more detail on goals.


Answers:
author: Rohan Swami
body: Hi Ben,

No risk at all! These are placeholder fields to give you an idea of what you can do, it's totally your choice in which fields you want to add or remove.

If your goals are links I would suggest creating a new field of type 'Hyperlink'.

comments: author: Bill Sheboy
body: Hi [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658)

With the upcoming changes to supporting sharing custom fields between team-managed projects...and that JPD is apparently based on team-managed projects...do you anticipate impacts to the JPD project when the sharing is released?

Thanks, and kind regards,  
Bill


author: Rohan Swami
body: [@Bill Sheboy](/t5/user/viewprofilepage/user-id/1685313) we don't expect impacts but rest assured that if there are, we will give you plenty of notice and detail ahead of the changes impacting you.
Why isn't Impact Score working?
Asked by Sarah Green:

I have a few ideas I've created and the Impact Score is being calculated at 100 even though no values have been entered for the inputs. I'm using the default inputs (50% Goal Impact, 50% Insights). For both ideas, neither have any Insights and no Goal Impact.


Answers:
author: Rohan Swami
body: Hi [@Sarah Green](/t5/user/viewprofilepage/user-id/3861688) do you also have other ideas that are getting a different score?

comments: author: Sarah Green
body: [@Rohan Swami](/t5/user/viewprofilepage/user-id/2842658) we just turned JPD on, so we don't have many ideas yet. We have an idea that has a score of 100 with no input values, another idea that has a score of 100 that does have Insights but no Goal Impacts, and one idea with score of 0 with no input values.


author: Evolve Integration
body: I'm having the same issue. ![2022-11-16 12_34_52-All Ideas - Change Management - Jira Product Discovery.png](https://community.atlassian.com/t5/image/serverpage/image-id/226139i81A71D1B77D060C0/image-size/large?v=v2&px=999 "2022-11-16 12_34_52-All Ideas - Change Management - Jira Product Discovery.png")


author: Rohan Swami
body: Hi [@Sarah Green](/t5/user/viewprofilepage/user-id/3861688) [@Evolve Integration](/t5/user/viewprofilepage/user-id/4570226) thanks for your patience. There are possibly 2 issues in play here:

1. The weighted score formula is based on all the ideas in your project, not based on the filters you've applied to the view. Customers have given us feedback that they expect it to be calculated based on visible ideas only, we'll update this although I can't provide a timeframe at this stage.
2. There's a bug where ideas with no value for a select field don't count the same as ideas with a "0", we are pushing a fix for this shortly.


Tags: formula
Vivun Integration
Asked by Jocelyn Weber:

Is there any information or insight on what the Vivun integration would look like in Jira Product Discovery? We would like to link Ideas to product gaps in Vivun but I am not seeing a way to add it as a field though it is explicitly shown on the website as an integration. ![Screen Shot 2022-11-11 at 11.35.54 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/225367i89056A23C59BF30A/image-size/large?v=v2&px=999 "Screen Shot 2022-11-11 at 11.35.54 AM.png")


Answers:
author: Tanguy Crusson
body: Hi [@Jocelyn Weber](/t5/user/viewprofilepage/user-id/4692467) , I just created this post to explain how to use this (it works the same way with Vivun):

<https://community.atlassian.com/t5/Jira-Product-Discovery-articles/Mega-Power-user-features-using-Zendesk-Salesforce-etc-data-to/ba-p/2190700>


Tags: integration