youngmon/atlassian-qna huggingface dataset:
Can not edit Confluence page
Asked by Julio Valdez:

Hi,

A page was created and when you click edit (as a page admin) it does not display the correct content and it also seems to time out.

Confluence 5.4.4

confluence edit issue 11.2015.JPGconfluence edit issue 11.2015 III.JPGconfluence edit issue 11.2015 II.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Can-not-edit-Confluence-page/qaq-p/271118?attachment-id=896){#link_1187b7754a4bbf}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45866/1/confluence%20edit%20issue%2011.2015%20III.JPG){#display_1187b7754a4bbf_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Can-not-edit-Confluence-page/qaq-p/271118?attachment-id=897){#link_1187b7754a4bbf_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45866/2/confluence%20edit%20issue%2011.2015.JPG){#display_1187b7754a4bbf_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Can-not-edit-Confluence-page/qaq-p/271118?attachment-id=898){#link_1187b7754a4bbf_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/45866/3/confluence%20edit%20issue%2011.2015%20II.JPG){#display_1187b7754a4bbf_4}


Answers:
author: Guilherme V.
body: Hey there,

I believe it's related to the .xlsx(.xls) file that is being rendered in that page. Check your logs to see what kind of message is appearing while editing the page. Meanwhile, check the documentation below:

* [Confluence unresponsive after viewing page with Office Connector macros](https://confluence.atlassian.com/display/CONFKB/Confluence+unresponsive+after+viewing+page+with+Office+Connector+macros)

Hope this will help you :smile:.

Cheers,


Tags: confluence-administration
can I search for pages that do not have a certain label?
Asked by James Strangeway:

*This question is in reference to Atlassian Documentation: [Confluence Search Syntax](https://confluence.atlassian.com/pages/viewpage.action?pageId=158720)*

Ask your question here...


Answers:
author: Stephen Deutsch
body: I tested this search:

```
type:page NOT labelText:confluence
```

and it appeared to return all pages not containing the label "confluence". I tested on both Cloud and Server.

The only thing you have to be careful about are hyphenated labels (i.e. confluence-doc), because a search will match both "confluence" and "doc".

comments: author: James Strangeway
body: Thanks!!!!


author: RPT Admin
body: I'm not aware of any way you can do this. We employ a workaround in my organisation, where **all** pages must have a default label. You can then use the default label in conjunction with standard search syntax to search for pages which don't have a certain label.

Sounds complex so here's an example: the default label, applied to all pages, is **dfet** . You're looking for all pages which do not contain the label **superseded**. The search syntax is:

```
labelText:dfet NOT labelText:superseded
```

Because **dfet** is on every page, this will return a list of all pages which do not contain the label **superseded**.

If anyone has a better solution which works on Confluence Cloud, please share!

Edit: Stephen Deutsch has a more elegant solution.

comments: author: James Strangeway
body: Thank you.


author: James Strangeway
body: This will work well Alex. Thanks


Tags: confluence-administration

label

search
Prioritizing Tasks
Asked by Anton Ukhanev:

Cannot prioritize tasks. The Inbox icon only contains notifications, not task list. When going to Avatar Icon \> Tasks, a list of tasks is displayed, but it doesn't seem like their order can be changed.


Answers:
author: Elisa [Atlassian]
body: Hi Anton,

Unfortunately this feature is not available yet. We do have an open feature request raised: <https://jira.atlassian.com/browse/CONF-34840>

Make sure to add yourself as watcher to receive updates about it. :wink:

Cheers!


Tags: cloud

confluence-cloud
Confluence User count increasing without admin permission
Asked by Srikanth G:

We have a server hosted instance of Confluence with 500 user licenses. Users cannot signup (Allow people to sign up to create their account is not checked) and any user addition is through admin only. I am the admin for my instance. Somehow, the user count goes up without my involvement. I had 426 users last night and in the morning user count went up to 431 and I made sure none of us in confluence-admin group added any users in the mean while. How is that posible?

Note: 1. our hosted confluence link has application link with our JIRA instance

2. We have several directories like Microsoft AD ( main user directory), JIRA interrnal Directory, XYZ directory etc. added under user directories in confluence. Please help.


Answers:
author: Mike Rathwell
body: Srikanth,

I think Nic's comment that your last "note" is where the answer lies. If you use a AD or whatever group to provide access to the instance or a space, it counts against your license. SO... if your IT dept added users to an AD group that can access Confluence, it'll count against the license. I can't remember where I found it on the Atlassian pages but the following query against the Confluence backing store database is very useful to see where the users that count against your license are coming from:

```
SELECT DISTINCT u.lower_user_name, d.directory_nameFROM cwd_user uJOIN cwd_membership m ON u.id = child_user_idJOIN cwd_group g ON m.parent_id = g.idJOIN SPACEPERMISSIONS sp ON g.group_name = sp.PERMGROUPNAMEJOIN cwd_directory d on u.directory_id = d.idWHERE PERMTYPE='USECONFLUENCE' AND u.active = 'T' AND d.active = 'T'ORDER BY d.directory_name;
```

I think if you're adding users via AD or other user authority groups, keep it up and worry less (although there is a cost when you run over the 500 for sure; a big one. I just did that) about the user count. If you go down the rabbit hole of discrete user accounts and accesses to keep your count down... well... that way lay madness.


author: Nic Brough -Adaptavist-
body: The answer is probably in your note at the bottom - external systems are adding users with "can use Confluence" permissions.


author: Guilherme V.
body: Hey there,

Only users with "Can Use" permissions are counted towards your license. Check the queries from this [documentation](https://confluence.atlassian.com/display/CONFKB/How+to+get+a+list+of+active+users+counting+towards+the+Confluence+license) to see if it will match as the Confluence's count(431).

Cheers,
Confluence insert template to page
Asked by Graeme Mitchell:

We have recently purchased confluence and I'm exploring some advanced possibilities. We have a scenario where we have a collection of macros / objects which I would like to group together into a user macro (or possibly a template). I would then like to be able to use the "Insert \> User macro" functionality to import that collection of grouped objects. That collection of grouped objects might be a table with instruction templates in it, code blocks, check boxes, text, and any other amount of controls. This would become a re-usable collection of objects that we re-use across pages giving a template for input. I guess the way to think about it would be to be able to insert a template into page. We might insert multiple templates into the page, and the same one multiple times.


Answers:
author: Norman M?hler
body: Is there a solution to your question, @Graeme Mitchell? I am looking for exact the same thing...


author: Steven F Behnke
body: You can define a Global or Space template. This allows you to add a collection of content and macros onto a page. Then you can use the [Create from Template macro](https://confluence.atlassian.com/doc/create-from-template-macro-317196995.html) on another page to generate these templated pages.

comments: author: Graeme Mitchell
body: Thanks for the reply! I'm already familiar with this functionality and this is not quite what I'm after. "Create From Template" will create a brand new page based on a pre-defined template. What I want to do is to create a brand new page, either based on an existing template or blank page, then insert different pre-defined content into that new page. I may insert pre-defined content "A", then pre-defined content "B" on page 1 for example. On another page I create, I may insert pre-defined content "A" and pre-defined content "C". I may also insert 2 or 3 instances of content "C" on that page. You can think of this pre-defined content to be like small templates that a user can insert to a page as many times as they wish, just like a table control in confluence, then populate that collection of objects with information. I've looked into user macros, but they don't quite work for me because when you're creating the page and insert the macro you can only see the macro icon. I want the object that is generated by the macro itself so that the user can start populating that object while they create the page, just as you would if you were to insert a table object for example.


Tags: confluence-administration

template

user-macro
Confluence Can't Connect to JIRA
Asked by Kristen Viscardi:

confluence.jpg i received this from some of my end users when they are trying to update their macros, even though we do have active working links between our JIRA and confluence instances and they are working. Everything on my screen (i'm an admin) is displaying fine from macros, links, etc.and I can update no problem, but when I go on their machines or they try on their own they get the message above.  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Can-t-Connect-to-JIRA/qaq-p/357261?attachment-id=7141){#link_1187b7b4376f78}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60387/1/confluence.jpg){#display_1187b7b4376f78_0}


Answers:
author: Luiz Maia
body: Hi Kristen,

It's possible that the current link is broken. Could you please try recreate a new link with the exact same configuration from the previous one? This will not delete any existing macro/gadgets on pages, as they will be recreated with the new link.

It's also worth trying to clear the plugins cache: <https://confluence.atlassian.com/display/CONFKB/How+to+clear+Confluence+plugins+cache>

Regards,  
LM

comments: author: Kristen Viscardi
body: Thank you, clearing the cache worked!


author: Kristen Viscardi
body: They do, it's for their own project.


author: Phill Fox
body: Can you confirm that the end user has the permission to see the tickets in JIRA as well as login to Confluence.


author: Kristen Viscardi
body: links.PNG  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Can-t-Connect-to-JIRA/qaq-p/357261?attachment-id=3984){#link_1187b7cfdecb25}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/60390/1/links.PNG){#display_1187b7cfdecb25_0}


author: Kristen Viscardi
body: I have attached a photo.


author: Steven F Behnke
body: What type of Application Link have you configured?


Tags: confluence-administration
Is this a buggy notification ?
Asked by Cac Tux:

Hello,

I get a daily message from Confluence, titled "xx change(s) in the last week", which tells me that some pages have been rated during the last week. Then there's a list of lines such as :

```
* [URL of the page] now has 0 points and 0 rates  * [URL of the page] now has 0 points and 0 rates  * [URL of the page] now has 0 points and 0 rates  * [URL of the page] now has 0 points and 0 rates  * [URL of the page] now has 0 points and 0 rates
```

Problem is: these pages have not been modified, rated, commented for ++**months**++.

If I unwatch them I don't get this notification anymore... but I do want to watch them.

Is this a bug? Or maybe a wrong configuration on my side?

My space is in a 5.1.5 confluence.


Answers:
author: Steven F Behnke
body: This sounds like an add-on as I do not think that Confluence uses Points or Rates. Could it be an add-on or is this Confluence Questions?
Changing the sidebar's color
Asked by Christian Beaulieu:

*This question is in reference to Atlassian Documentation: [Edit a Space's Colour Scheme](https://confluence.atlassian.com/pages/viewpage.action?pageId=139486)*

I want to change the sidebar color. We want to have a pure white look, and the grey isn\<t matching very well.

Is there a way to change this simply?

Thank you and best regards,

Christian


Answers:
author: jtcorwi
body: In Space/Style Sheet (your Confluence admin has to enable) enter:

.acs-side-bar {background-color: #FFFFFF;}

.ia-fixed-sidebar {background-color: #FFFFFF;}

I also added:

#footer {background-color: #FFFFFF;}

#footer-logo {display:none;}

this helped to figure it out

<https://community.atlassian.com/t5/Confluence-questions/how-can-I-change-page-tree-colors/qaq-p/618573>


author: Christian Beaulieu
body: We are using confluence cloud. I am guessing this could also limit our options. From what I can see I an not sure this is possible.Thank you for your prompt feedback, it is greatly appreciated!Best regards,Christian


author: Steven F Behnke
body: Are you using Confluence Cloud or do you own Confluence on a server?


Tags: colour

space
help with configuring mod_rewrite
Asked by Sam Khanjar:

We have the requirement to change the access URL for our confluence instance from <http://confluence.internal.local> to <http://confluence.company.com> and from my understanding this would require the configuration of Apache mod_rewrite in order to achive what the business needs. We are running version 5.7.4, I have no knowledge of Apache, I would be grateful for some simple steps in order to achieve this.

I appreciate your help in advance.

<br />

Sam


Answers:
author: Eduardo Nunes
body: Hi Sam,

You can check how to configure Apache to use mod_rewrite in order modify your Confluence URL in the documentation below:

* <https://confluence.atlassian.com/doc/using-mod_rewrite-to-modify-confluence-urls-226165314.html>

Cheers,

ENunes

comments: author: Sam Khanjar
body: Hi EduardoThank you for your reply.I will be honest here, as I have no knowledge of Apache or Confluence. I have previously looked at that link and followed up to step 3 where it takes me over mod_rewrite and I completely lost it there.


Tags: confluence-administration
Confluence Site/Space activity metrics
Asked by Pranjal Shukla:

I'd like to know the SQL queries to get the details of the following:

* Most popular content (Views)
* Most active content (Edits)
* Most active contributors (Edits)
* Number of pages in a space
* Number of Edits/Page Creates in a space


Answers:
author: Jonas Andersson
body: Thats quite a lot of work to nest queries that will do just this. If i were you, you could always install this plugin and enable mysql logging to see what queries the system would do itself to generate the same statistic:

<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.ext.usage/versions>

comments: author: Pranjal Shukla
body: Jonas,The plugin hasn't been updated for quite sometime and is not compatible with the version that we are on. Any other pointers?


Tags: confluence-administration
could not Create my Personal Space
Asked by Ralf Wedler:

*This question is in reference to Atlassian Documentation: [Create a Personal Space](https://confluence.atlassian.com/pages/viewpage.action?pageId=203191)*

When I try to create a personal space in our confluence. The busy icon does not stop turning. Thus the space will not be created. My coleques managed to create their space without any trouble and quick.

Do you have any suggestions?

THK in advance

R. Wedler

Additional Information {#toc-hId-1615990443}
--------------------------------------------

* I've got administrative rights in confluence.
* The confluence version is: 5.6.5
* I've tried using IE (V: 11.0.24); Firefox (V: 42) and Crome (V: 46.0.2490.80 m)


Answers:
author: Nic Brough -Adaptavist-
body: What does the log file say is happening?


author: Ralf Wedler
body: By our forensic search I found a formular registered User witch had the same user shortcut (lets say 'rwe') as I actual use. This user had created a personal space on his own. So I suppose this personal space uses the same shortcut as I probably should get. Thus this user definitely will not come back - we have some opportunities:

* Deleting the personal space of this inactive user
* Rename the space shortcut of the old user or my actual account (I suppose this is not a good idea - if anyhow possible)

So the only chance I see is to delete the personal space of the old user... How can I do so?

==\> <http://www.bradrach.com/deleting-a-space-in-confluence/>

And: hurray! I'm able to find MY personal space :smile:

Question/Request: Could you please help the user creating personal space by first check whether a space this the same name already exists?

now this request is solved and closed to me!

THX

R. Wedler


Tags: documentation

space
Permission to view groups
Asked by PJ:

*This question is in reference to Atlassian Documentation: [Manage groups](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721627)*

Hello, the head of human resources in our company wants to view the groups of users (which is implicitely their roles in Confluence). When I use Reporting Plugin to generate a table of users, with one column (groups), this column is empty for her (she apparently doesn't have permission to view the groups of a user). How can I grant her this permission, without making her administrator? Thanks in advance! :smile:


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid you can't grant that - to see groups, you need to be an administrator

comments: author: PJ
body: hmm, strange. Seems like something many people would want. But anyway, thanks!


Tags: global-permission

permission

user-management
How to keep the Spaces menu from sorting
Asked by Kirk Bergstrom:

I would like the Spaces menu to stop reshuffling the spaces based on last visited but instead just stay persistent to the same sorting. Is there a way to do this as it's disconcerting to see this menu constantly change its sort order.


Answers:
author: Kirstin Seidel-Gebert
body: To make it short: I don't think that this is possible.

Cheers,  
Kirstin


Tags: cloud

confluence-cloud
Trouble update favicon in JIRA and Confluence (not OnDemand)
Asked by Stephane Rouleau:

I've updated from Confluence 5.7.5 to 5.8.15 over the weekend, and the favicon reverted to the default. Looking at the settings, it's still showing my icon. Looking at the page source, the linked-to icon is the default.

On JIRA I have similar behavior.

Yes, I've tried forcing a refresh on my browser. I've also cleared the cache on our reverse proxy (nginx).

So silly...

Edit: Also tried reverting to the default icon, then re-uploading ours.


Answers:
author: Mario G?nter
body: Hi Stephane,

I would try to revert to default and reupload your favicon again.

Cheers,   
Mario


Tags: jira
Erro message "could not use bundled JRE.." while install confluence-5.8.16-X64 on windows 78, see the error log
Asked by owen chen:

As title


Answers:
author: Guilherme V.
body: Hey there,

This error is related to this bug: <https://jira.atlassian.com/browse/CONF-39852>.

Please, perform the workaround described in it.

Cheers,


author: Nic Brough -Adaptavist-
body: Windows 78? What does the error log say?
how could i get a list of attached documents to a page
Asked by Gary Becker:

*This question is in reference to Atlassian Documentation: [File List Blueprint](https://confluence.atlassian.com/pages/viewpage.action?pageId=428803443)*

I ant to be able to get a list of attached document and the page they are attached to. How?


Answers:
author: Nic Brough -Adaptavist-
body: The easiest way is Space Tools -\> Content tools -\> Attachments

I'm guessing you actually want more than just the flat list for a space?


Tags: documentation

file-list
Is there a method to suppress the headings in the task report macro?
Asked by Jake Chavez:

*This question is in reference to Atlassian Documentation: [Task Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=590260009)*

Ask your question here...


Answers:
author: Stephen Deutsch
body: You could add the following line to your custom CSS:

```
.tasks-report &gt; thead { display:none; }
```

Note that with the headings hidden you can no longer change the column sort.


Tags: report

task
How do I get access to multiple spaces I didn't create?
Asked by Amelia Tidona:

I am reorganizing our company wiki in Confluence and need to move a lot of things around. I'm supposed to have general admin access but I'm not able to move pages from one space to another. How could I easily gain access to do this?


Answers:
author: Steven F Behnke
body: The most simple method should be to grant yourself "`confluence-administrator`" permissions. Please see -- [Confluence Admin permission vs confluence-administrators group](https://confluence.atlassian.com/doc/confluence-groups-for-administrators-138706.html#ConfluenceGroupsforAdministrators-ConfluenceAdministratorpermissionvsconfluence-admingroupcomparison). As you can see, this group is special. This group will give you extreme elevated permissions. As such, you should be able to access the space tools of the spaces, or use the 'Recover Space Permissions' within the **Space Permissions**overview area.


author: Milo Test
body: If you are a System Administrator, you can go to **USERS \& SECURITY** --\> **Space Permissions** and manage the permissions of any space to give yourself space rights and you can then click **Restricted Pages** to make sure you know of (and have access to) all the pages in a space.


author: GabrielleJ
body: Can you make sure you have "Read/Write" on all of them? or Confluence System Administrator?


Tags: confluence-administration
How do I include the draw.io diagram when exporting whole page to Word or PDF?
Asked by SteveH:

When using the standard "Export to Word" I get a word doc with all the text of my page and just a blank spot where the diagram would be. When exporting to PDF I get a broken image in the space instead. Is there a way to include the diagram in the export?


Answers:
author: David Benson _draw_io_
body: The image used to embed in PDF and Word is attached to the page where the diagram exists. Do you have permissions to view that image?

comments: author: SteveH
body: Thanks David. I can see the .png representation of the diagram in the list of attachments. To which yes, I do have permissions to view.


author: David Benson _draw_io_
body: I think we'll need to see some more details of the page here. Could you submit a service desk ticket at <https://desk.draw.io/servicedesk/customer/portal/9/create/28> please so we take get those details privately?


author: SteveH
body: Will do. Thanks.


author: David Benson _draw_io_
body: To follow up, the issue was related to <https://jira.atlassian.com/browse/CONF-26153>, not something specific to draw.io.


Tags: addon-com.mxgraph.confluence.plugins.diagramly

cloud

confluence-cloud
When displaying a page with UI Expand macros, are the hidden pages only expanded when expanded?
Asked by Rich Scire:

A user has a page with loads of instances of the UI Expand macro, each with complicated wiki content. He asked me if when displaying the page would the hidden wiki content be rendered at that time or only if it is expanded.


Answers:
author: Stephen Deutsch
body: Hi Richard,

I believe that all content is rendered upon page load, it is only hidden from view. You could probably use the cache macro to speed up your page load, though (<https://marketplace.atlassian.com/plugins/org.swift.confluence.cache>)


Tags: refined-wiki