'Create from template' macro 'Template name' empty
Asked by J?r?me Vincendon:

I am trying to create a button, allowing users to create a page from a template. However, the 'Template name' is emtpy.

I found this page (<https://community.atlassian.com/t5/Confluence-questions/Create-from-Template-Macro-the-Template-Name-drop-down-is-blank/qaq-p/230187>) saying that I should fill in the Space key first (even though this shouldnt be necessary as it says 'Leave blank to default to the current space.', which I want). When I actually try filling in the space key, it says 'Not found', while I am certain that I filled in the correct key. From Space Tools: 'Key = BPD'


Answers:
author: J?r?me Vincendon
body: I received the following response from support. The workaround solves the issue for now:

*Thank you for contacting Atlassian Cloud Support.*

*The issue you are encountering is caused by a Confluence bug with Confluence new design which prevents the templates list from being populated (<https://jira.atlassian.com/browse/CONFCLOUD-56077>)*

*The current workaround to have the macro working is to disable the new design which will allow you to insert your macro properly.*   
*To do so, you will need to click on your profile picture then click the **Turn off for now** button.*   
*Please note that you will be able to re-enable the new design once disabled by clicking on your profile picture in the top right then **Experience the new Confluence** option.*

*Cheers,*   
*Suren Raj*   
*Atlassian Cloud Support*


author: J?r?me Vincendon
body: I am able to select the key (BPD) after typing'@B' in the key field, it will then propose the full name of the space. When selecting this, the field gets filled with 'BPD'. I am then however still unable to select Template name, not even default templates.

comments: author: Colin Fluegel
body: Following, I am encountering the same issue


author: AnnWorley
body: The templates should be on a pulldown menu, "Template Name" when you edit the Create from Template macro:

![Screen Shot 2017-07-13 at 3.09.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/3098i6F1D7A28736B8A49/image-dimensions/379x394?v=v2 "Screen Shot 2017-07-13 at 3.09.36 PM.png")

Can you see the templates when you click the "**..."** next to the Create button?

I am testing on Confluence 6.3.1 - please let me know your version.


author: J?r?me Vincendon
body: Hi Ann, thanks for your reply. The template is showing when I click on Create (Release notes on the top right).

![Screen Shot 2017-07-14 at 10.51.33.png](https://community.atlassian.com/t5/image/serverpage/image-id/3123i1D6F690EFCFC642D/image-dimensions/551x322?v=v2 "Screen Shot 2017-07-14 at 10.51.33.png")

Nothing is showing in the macro creator:

![Screen Shot 2017-07-14 at 10.52.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/3125iCBF68A7F7E1B05D0/image-size/large?v=v2&px=999 "Screen Shot 2017-07-14 at 10.52.14.png")

I'm not 100% sure which Confluence I am using, this is the info:

![Screen Shot 2017-07-14 at 11.53.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/3126iC4CCD4C5A8E74D9C/image-size/large?v=v2&px=999 "Screen Shot 2017-07-14 at 11.53.00.png")


author: Yong Siang Foo
body: I'm facing the same issue with the cloud based confluence.


author: AnnWorley
body: Thanks letting me know you are using our Cloud offering.

I am seeing the templates on my Cloud test instance:

![Screen Shot 2017-07-14 at 1.37.22 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/3156i9BC9CAE5473EF441/image-dimensions/210x348?v=v2 "Screen Shot 2017-07-14 at 1.37.22 PM.png")

To get a solution and also help the Cloud Support team identify what is happening with particular instances (what do they have in common?) please open support tickets at [https://getsupport.atlassian.com/.](https://getsupport.atlassian.com/.?)


author: J?r?me Vincendon
body: Thanks! Will do :)