youngmon/atlassian-qna huggingface dataset:
Unwrap field label text
Asked by Ryan Kafoor:

Hi,

<br />

I have a field label that is a lot of text and want to unwrap the label. I cannot seem to unwrap this text by using CSS rules like

```
white-space: normal; word-wrap: nowrap;
```

What should I be using instead? Is something like this possible?


Answers:
author: Alex Medved _ConfiForms_
body: Consider using custom layout for your form (view) where you can override labels and have more control over the layout

comments: author: Ryan Kafoor
body: That would be a good Idea. Thanks alex


author: NAKAMOTO
body: Si entiendo gracias my agradecido muy agradecido


author: Nic Brough -Adaptavist-
body: The css in Confluence is complex and generally it's a bad idea to try to mess with it.

What are you trying to achieve here? What is wrong with Confluence that you are trying to fix?

comments: author: Ryan Kafoor
body: I am currently working with confiforms and within confiforms I have a field label that is a bit long. It is this label that I am trying to unwrap.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/306872i5CD803E0F9AB3AD9/image-size/large?v=v2&px=999 "image.png")


Tags: confiforms

confluence-data-center

confluence-server

data-center

server
Content NOT getting displayed
Asked by Hanamantaray Babaleshwar:

Hi All,  

We have several Confluence pages where the content mentioned within those attached macros is not getting displayed, this is causing lot of problem to us.  

Sample link: <https://commbank.atlassian.net/wiki/spaces/RA/pages/402169716/How+to+unlock+an+Algo+Credit+Manager+application+account>

Below is how the confluence is displaying.

![Broken content.PNG](/t5/image/serverpage/image-id/306793i61F40BBCD44E8F54/image-size/large?v=v2&px=999 "Broken content.PNG")


Answers:
author: Irina Mosina _TechTime_
body: Hi [@Hanamantaray Babaleshwar](/t5/user/viewprofilepage/user-id/5431084)

Can you please click on the Edit pencil icon at the top and then share the screenshot of the source of the page? So we can see the names of the macro being used.

Irina![Conf-Macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/306805iF19AE1950F8B1403/image-size/large?v=v2&px=999 "Conf-Macro.png")


Tags: cloud

confluence-cloud
Adding a footnote when printing the confluence page
Asked by daisuke yoshida:

Hi

At work we have some internal documents and we want to add a foot note says "internal only" when printing some documents on confluence. Some pages do have the label such as "internal" and if the page has this label and if the user wants to print then the printed document contains the foot note.

How do I do this ?

Thanks


Answers:
author: Vishal
body: Hi [@daisuke yoshida](/t5/user/viewprofilepage/user-id/5431104)

I dont think you can do it natively in confluence, however, there are marketplace apps available which will allow you to do that. Check on marketplace \& you shall get it.

Hope it helps.


Tags: cloud

confluence-cloud
Confluence page with dynamic content only refreshes in browser, not when queried via API
Asked by Jan van der Watt:

I have a few pages that combine and process other Confluence pages using some or all of:

\* Table Transformer

\* Page Properties report

\* Table Excerpt Include

I find that when I make manual data entry updates to the source of those tools, the calculated content is only refreshed when the page containing the calculations is viewed in a web browser.

I.e., if I make updates on the source pages, and use the REST API to query the calculated page from a script (e.g. <https://confluence.XYZ/rest/api/content/760043385?expand=body.export_view>) the content is not up to date. It also does not update if this request is made in a browser.

I've also tried fetching the calculated page from the script as if I were a browser, e.g. <https://confluence.XYZ/pages/viewpage.action?pageId=754347379>, and passing \[NoCache = true\] in the header. Still no luck.

As soon as I visit the page in a browser (or hit F5 to refresh it), the API query returns updated data.

Is this behaviour as expected, or is there something I am not doing that will make the API content as fresh as the browser's content?

The C# code looks something like this:

using (var client = new HttpClient())  
{  
client.DefaultRequestHeaders.Authorization = new AuthenticationHeaderValue("Bearer", personalAccessToken);  
client.DefaultRequestHeaders.CacheControl = new CacheControlHeaderValue{NoCache = true};  
var pageUrl = confluenceRestApiBaseUrl + pageId;  
if (!String.IsNullOrEmpty(parameters))  
{  
pageUrl += "?" + parameters;  
}  
var response = await client.GetAsync(pageUrl);  
response.EnsureSuccessStatusCode();

var json = await response.Content.ReadAsStringAsync();  
}


Answers:
author: Stiltsoft support
body: Hi [@Jan van der Watt](/t5/user/viewprofilepage/user-id/5431069) ,

The behavior is an expected one: the updates should be rendered in a browser. You may try to create a script that may automatically open your browser and refresh the required page.


Tags: confluence-data-center

data-center

filter

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
New organization create access restriction in Atlassian
Asked by thiagarajan.vasudevan:

Hello,

One of our users accidentally created a duplicate organization in Atlassian Admin but intended to create a Confluence space. The user is unsure how this happened.

We would like to restrict the creation of organizations to prevent duplicate domains in our organization.  

Can you suggest?


Answers:
author: Valerie Knapp
body: Hi [@thiagarajan.vasudevan](/t5/user/viewprofilepage/user-id/5157896) , thanks for your question. It sounds like you need to review the number of users who have org admin permission. Someone who wants to be able to create spaces in Confluence just needs to have Confluence app user permission and then the create spaces permission in the application.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/306825i7C675A0FD342EC61/image-size/large?v=v2&px=999 "image.png")

In other words, the best practice is to limit the number of users with org admin permission. If you're not sure how to do this, please feel free to ask for help.

Cheers


Tags: cloud

confluence-cloud
What is the clear limit for guest users in Confluence?
Asked by Raphael Teodoro:

Hello folks,

I'm having distinct interpretations from different people over this Atlassian statement: "[Guests are free of charge (**up to 5 guests per paid user** ). Total number of users (paid + guests) can't exceed the current Confluence site user limit](https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/).

So, what is the correct intake about the limit for guest users?

If I have 50 users taken from 100 paid licenses that means I can only have 50 guests? Meaning I cannot exceed the paid users limit.  

Or if I have 50 users taken from 100 paid licenses that mean I still can have up to 50.000 guests? Meaning I cannot exceed the site user limit ie 50,000 for a premium site.


Answers:
author: Summer Hogan
body: Hi [@Raphael Teodoro](/t5/user/viewprofilepage/user-id/5010750) - If you look at the statement you copied above, there is a link on the words "user limit". That link takes you [here](https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/) where it states the user limit for the free plan is 10 so you cannot exceed 10 users paid + guests. With that said, you can have 2 users and each of those have 5 guests and that is 10 users so that would be fine.

If you upgrade to the Standard plan you get seats for up to 50,000 users but you only pay for users or the user tier that you have. In this case using your example above, If you have users taken from 100 paid licenses, you can still have 5 guests per paid user, but cannot exceed 100 users total.

Here is some more information and the source of the statement you typed above: <https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>

comments: author: Barbara Szczesniak
body: [@Summer Hogan](/t5/user/viewprofilepage/user-id/4193903) I take this statement to mean that you can't exceed the total users allowed for your plan.

In your Standard plan example, I would think that, if you are paying for 100 licenses, you *can*have:

* 100 paid users
* 100 \* 5 = 500 guest users
* 100 + 500 = 600 total users, which is \<50,000 users

Have I interpreted this incorrectly?


author: Raphael Teodoro
body: thanks, Summer. This helps us reach an agreement


author: Summer Hogan
body: Yes [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) - I think that is correct based on the information I found.


Tags: cloud

confluence-cloud
Create Task List From Imported Excel Sheet
Asked by Tim Harder:

On my project page I have an imported excel sheet with tasks associated with a project. Is there a way to pull the tasks from the excel sheet and populate a main page with a task list on the project?


Answers:
author: Andrii Maliuta
body: Hello [@Tim Harder](/t5/user/viewprofilepage/user-id/5430928) ,

Welcome to the community!

Do you need to add the tasks from the Excel sheet to the **Confluence** page as a list of tickets?


Tags: confluence-data-center

data-center
Trigger based on the use of a template
Asked by Ruud Ravensbergen:

I try to have a trigger performed if a page is published on the basis of the content of the label. However, the page is created using a page template. It seems that the label does not yet exist when publishing, because I get an empty variable back. This should actually be filled with the label that I was added to the page template.

Can I make a script in a different way that will run automatically when saving a page made using a template?


Answers:
author: Barbara Szczesniak
body: [@Ruud Ravensbergen](/t5/user/viewprofilepage/user-id/4586761) I have found that labels added to a template do not get transferred to the pages created from it.

You could add placeholder text to the template instructing the creator/writer of the page to add the specific label to the page. (You can add a label to a page while in Edit mode; this command is available even before you publish the page the first time.)

You can also set up a rule to add the label to the page---see this post: <https://community.atlassian.com/t5/Confluence-questions/Automation-Query/qaq-p/2593156>

Note that the publish page trigger is only triggered the first time the page is published. If you want the trigger to fire every time the page is published, I think you need to use the page update action, instead of publish---I've seen recent posts describing this, but can't find any at the moment to point you to.

comments: author: Ruud Ravensbergen
body: Thank you for your answer [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859)  
But it is precisely the intention that the template arranges everything for those who use the template. Adding and label can easily be forgotten and then the trigger does not work.

I really need a trigger to send a e-mail from this specific template at the first time it is published. And only at the first time


author: Barbara Szczesniak
body: You might be able to use the **automation rule to add the label** that is described in the question I linked to above. This would just require that the pages created from the template all contain specific text (that is not used on other pages, I guess). I think that text could be multiple words to make it more unique.

I'm not sure if ++WHEN: Page edit++ includes the first edit when creating the page. I'm on the free plan, so I don't have the Automation feature.


author: Ruud Ravensbergen
body: Thanks, I will try it.


Tags: automation

confluence-cloud
How to enable the page-edited-notification module in the Confluence
Asked by Mark Hitt:

Hello,

Currently the **page-edited-notification** module is disabled in the Confluence Content Notifications plugin add-on, and I am unable to enable it. There is no option to enable to module, so how do I enable the module?

Confluence 8.5.3

Datacenter

![module.JPG](/t5/image/serverpage/image-id/306722iB3FCC45224929E78/image-size/large?v=v2&px=999 "module.JPG")![module1.JPG](/t5/image/serverpage/image-id/306723iA0E7D4474733E9B7/image-size/large?v=v2&px=999 "module1.JPG")


Answers:
author: Mark Hitt
body: Found what I was looking for here.

[Cannot enable or disable bundled system apps or modules](https://confluence.atlassian.com/confkb/cannot-enable-or-disable-bundled-system-apps-or-modules-1035241968.html)

I was able to do it with this curl

    curl --user "<USER>:<PASSWORD>" --location --request PUT '<baseURL>/rest/plugins/1.0/com.atlassian.confluence.plugins.confluence-content-notifications-plugin-key/modules/page-edited-notification-key' \--header 'Content-Type: application/vnd.atl.plugins.plugin.module+json' \--data-raw '{    "enabled": true}'


author: Vishal
body: Hi [@Mark Hitt](/t5/user/viewprofilepage/user-id/1143883)

I think the best people to solve your query is atlassian team. Because this is very much environment specific issue \& could be dependent on lot of other things.

Hope it helps.


Tags: confluence-data-center

confluence-server

data-center

server
Issue Problem with new User
Asked by Uli Danner:

Hi community,

we use the free jira version. I?d like to change users. I?ve deleted the former user x and added the new user y. In total we ar 10 users (max. allowed in the free version).  
Neither I can choose select the new user y f?r new issues nor can I make a bulk oder mass transfer from all issues from x to y.  
Has anybody an idea how to oslve this problem?  
Regards  
Uli


Answers:
author: John Funk
body: Hi Uli - Welcome to the Atlassian Community!

What kind of errors are you receiving? What exactly do you do and what is the message you get?


Tags: cloud

jira-cloud
Custom field works as Labels but the hyperlink can be configured
Asked by Amy Hu:

Hey Jira masters,

I have a requirement on a custom field. How could I achieve this?

1. Behave like field Labels (yes, create a custom field with type = Labels)

2. Clicking on the name of a label in the issue view can take me to an external link "<http://test.com/abc/efg/>\<label name\>" instead of a JQL search (I read [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)'s reply [here](https://community.atlassian.com/t5/Jira-questions/Re-Can-you-Create-a-Customized-quot-tag-quot-field-like-label/qaq-p/1813216/comment-id/502476#M502476) and feel like this is not configurable)

For example:

Label name: RC-V1.0-1.1

Expect it redirects to: <https://111.atlassian.net/wiki/spaces/111/pages/1111111/PRD#RC-V1.0-1.1>

We'd like to use this field to link between Jira issue and requirement IDs (confluence links are available). I know Web Link may be an option, but it doesn't support Jira build-in search, so I can't insert issue list in confluence page simply using labels in = (xxx, xxx).


Answers:
author: Amy Hu
body: Thanks to YY? and Jira community!

Got inspired that Paragraph field could be helpful.

I tried configuring a Paragraph custom field with Wiki style renderer, and it looks perfect to us.

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/336310i3FABD0E16B51BE87/image-size/large?v=v2&px=999 "2.png")![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/336311iC40BB34C4AD3E28E/image-size/large?v=v2&px=999 "1.png")

comments: author: YY Brother
body: Great! ???????? Team-managed project


author: YY Brother
body: Hi [@Amy Hu](/t5/user/viewprofilepage/user-id/5253989)

???????????????????????????????? Confluence page link to Jira issues??? Link ????? Confluence ???

Thanks,

YY?


Tags: cloud

jira-cloud
How do I add a level between Epic and User Story?
Asked by Max Boerma:

Hi!

I was searching around and saw this ticket <https://jira.atlassian.com/browse/JSWCLOUD-18875>. It seems like they published a change to further customize hierarchy in Jira. However, I still can't add a layer between User Story and Epic.

What I want is to have the structure be:

1. Initiative

2. Epic

3. Feature / Problem

4. User Story

5. Sub task

I can create levels above Epics, but that's not really of any use to me here. It also won't help to put feature on the same level as Epic. This is simply because our Epics can contain several features that we want to implement and we want the User Stories to fall under it.

Am I missing something or did the update not fix the request of being able to add a layer between Epic and Story?


Answers:
author: CHINNAMUTHEVISAI.SATYANARAYANASHARMA
body: Hi,  
Jira admins can create a custom hierarchy. But this will be applicable for entire instance, you can't change the issue hierarchy only for your project. Thats being said you can add the hierarchy as you mentioned but it can be done by Jira admins only and will impact all projects in your instance.


Tags: cloud

jira-cloud
Automated Update of the ticket status by changing a linked issue from another project
Asked by katharina.stech:

Hello all,

the issue is as followed:  
We have 2 different boards in two different projects and with different status. Only the status in Progress and Done are named the same.

We would like to create a ticket in Board a in project a and create a child issue to board b in project b.  
When the status of ticket in board b changes to in Progress or to done the parent ticket in board a should also be updated (the status).

Is there any possibility to solve this issue with an automation?  
Both boards are project-managed boards

Greetings


Answers:
author: Bill Sheboy
body: Hi [@katharina.stech](/t5/user/viewprofilepage/user-id/5544985) -- Welcome to the Atlassian Community!

Yes, that is possible.

To confirm, are both projects Company-managed or Team-managed projects? You may find this information by viewing the complete list of projects.

For a rule to view and update issues in multiple projects, the rule needs to be global or multiple-project in scope. Your Jira Site Admin will need to configure a rule with those scopes.

The rule could then be triggered on Issue Transitioned, check the projects with conditions (so the updates happen in the direction you want: transition child issue in Project B --\> results in update of the parent issue in Project A.

If both project types are Company-managed, the status values are shared even when the workflows are different, leading to a simple rule. If one (or both) of the projects are Team-managed, the status values are distinct for each project, requiring the status id values to be used rather than the status names.

Kind regards,  
Bill


Tags: cloud

jira-cloud
How to deal with the info leak in the history tab ?
Asked by Quentin S_:

When you go to see an issue, there is a history tab.

If you go consult this history tab, you can see intel that you're not supposed to see because there seems to be no rights management on this tab.

For example, you can see all the time logged by the tempo-timesheet service on this issue, even if you don't have any rights on the tempo module.

This is a major issue for us, as it breaks our confidentiality protocol, and right now, we don't have any solution on that.

Does anyone knows a workaround ?


Answers:
author: Quentin S_
body: For infiormation, this issue has already been reported in ... 2019

<https://community.atlassian.com/t5/Jira-questions/How-to-disable-time-tracking-from-Tempo-Timesheets-in-history/qaq-p/1239459>


Tags: cloud

jira-cloud

tempo-timesheets
How to disable portal invitation emails
Asked by RG:

How do we turn off the invitation email when we add a customer to the service desk project? I can modify or enable/disable every other type of notification except this one.

Do we have any other settings?

![Capture.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/335839i186134E3927A967C/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: John Funk
body: Hi RG - Are you saying to cannot toggle that top one off?


Tags: jira-service-management

jira-service-management-server

server
Creating a Test plan for a Project based on Excel
Asked by Jeroen Lammers:

I'm investigating the possibility to create a Test plan in Jira. We are currently using an Excel document containing multiple workbooks. Each workbook contains the tests a User needs to execute for a specific area.

* Is it possible to create these tests in Jira and group these tests by area?
* Could we create a Summary overview that lists these tests by area and status(competed, in progress, failed, etc.)
* Can this be done in Jira or do we need to use a Plugin?

Thanks,

Jeroen


Answers:
author: John Funk
body: Hi Joroen - Welcome to the Atlassian Community!

Yes, this is possible in Jira. And yes, it would be best to use one of the excellent plugins. I would suggest looking at Zephyr or Xray, but there are other good ones as well.

comments: author: Jeroen Lammers
body: Thank you for the quick response John.

I will have a look at these Plugins.


Tags: cloud

jira-cloud
REST API to change project admin in multiple projects
Asked by Arun Unnikrishnan:

I am trying to bulk update project admin in few projects. I want to achieve this using REST API.

lets say I have around 05 projects in which I want to remove a person X, how can i do that? I tried few things but didn't get an results.

I am not sure what is role actor that the document says.

My need is : I have a jql (project in (A, B, C, D)

I wat to add/remove a person from the project admin role

Any help would be appreciated.


Answers:
author: Tuncay Senturk
body: Hi [@Arun Unnikrishnan](/t5/user/viewprofilepage/user-id/5203881)

Let me try to help you by sharing the necessary REST APIs you need to achieve this.

Each project in Jira has its own set of roles, each has unique IDs. To get the role ID for the Project Admin role, you can fetch the roles for one of the projects.

```
GET /rest/api/3/project/{projectIdOrKey}/role
```

This will return a list of roles with their unique IDs. You need to identify the ID value for the Project Admin role.

To remove a user from the Project Admin Role you can use below REST service:

    DELETE  /rest/api/3/project/{projectIdOrKey}/role/{roleId}?user=username

To add a user to the Project Admin Role you can use below REST service:

    POST /rest/api/3/project/{projectIdOrKey}/role/{roleId}

`I hope it helps.`

comments: author: Arun Unnikrishnan
body: Appreciate the help [@Tuncay Senturk](/t5/user/viewprofilepage/user-id/853260)

I did try this and it works.

My ask is actually to feed the ProjectId or Key from an array into `rest/api/3/project/{projectIdOrKey}/role/{roleId so that I don't have to run the API multiple times.`


author: Tuncay Senturk
body: You need to write a script that iterates through the projects and roles. The script can be written in either Python or Groovy in which you may retrieve project id values as an array. Likewise, roleId values that you want to add/remove a user.


Tags: cloud

confluence

rest-api
exclude issues by labels in Jira Plans
Asked by Kevin Cocco:

Hi Guys,

I have a Jira Plans where i streamline multiple projects (4) as issue sources for my plan timeline view.

Now i would like to exclude issues from just one specific project by a arbitrary created label "label field", to make them not appear on the plan timeline view. Can someone support me with that, is that even possible?

Best,

Kevin


Answers:
author: Marc - Devoteam
body: Hi [@Kevin Cocco](/t5/user/viewprofilepage/user-id/5259533)

As a source you should remove that specific project and create a filter for this project where you exclude the issues related to the label field.

Save the filter and use the filter as a source in your plan.

comments: author: Kevin Cocco
body: Hi [@Marc - Devoteam](/t5/user/viewprofilepage/user-id/3796976)

awesome thanks, it worked out!


Tags: cloud

jira-service-management

jira-service-management-cloud