youngmon/atlassian-qna huggingface dataset:
Widget Connector Does Not display video
Asked by Kathy Smith:

Widget Connector Does Not display video. What display is the gears and the url


Answers:
author: Rafael Pinto Sperafico
body: Hi [@Kathy Smith](/t5/user/viewprofilepage/user-id/367936) ,

If you are running *Confluence Server* , please notice a *Security Advisory* was released this year [Confluence Security Advisory - 2019-03-20](https://confluence.atlassian.com/doc/confluence-security-advisory-2019-03-20-966660264.html "Confluence Security Advisory - 2019-03-20") and it is important that you upgrade Confluence to a version where this issue is no longer a threat. You can review all *Security Advisory* released on [Confluence Security Overview and Advisories](https://confluence.atlassian.com/doc/confluence-security-overview-and-advisories-134526.html "Confluence Security Overview and Advisories").

Since we do not have much information about the error you are experiencing and in which application, here is a bug from Atlassian issue tracker:

* <https://jira.atlassian.com/browse/CONFSERVER-54899> - **Widget macro won't render YouTube's tiny link**)

So we can help provide you with a better assistance, could you please inform if you are running *Confluence Server* or *Confluence Cloud.*If Confluence Server, what is the version you are running? Last but not least, what is the YouTube video url you are using?

Kind regards,  
Rafael

comments: author: Kathy Smith
body: I believe its Conflouence Server, version 6.15.3


Tags: confluence-server

server
How can I hide attachments when exporting PDF's in confluence?
Asked by Jennifer Volpe:

How can I hide attachments when exporting PDF's in confluence? When i am exporting my space to a PDF i am seeing a lot of this:

![Screen Shot 2019-09-06 at 3.23.06 PM.png](/t5/image/serverpage/image-id/65436iA79384E9E500B7E6/image-size/large?v=v2&px=999 "Screen Shot 2019-09-06 at 3.23.06 PM.png")

Please let me know the steps that can be taken to omit these from the print out.

Thank you!!

Jen


Answers:
author: Shannon S
body: Hello Jen,

Thank you for contacting us!

There is a workaround mentioned for this on [Exclude content from PDF export](https://community.atlassian.com/t5/Confluence-questions/Exclude-content-from-PDF-export/qaq-p/275649).

You would also be able to use something like [Ignoring Content](https://help.k15t.com/legacy/scroll-pdf-exporter/ignoring-content-75367853.html) in [Scroll PDF Exporter for Confluence](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?hosting=cloud&tab=overview) add-on.

However, do you want to retain that macro on the page itself, or just have your users be able to download the attachments if they need? You can delete that macro from the page and the attachment will still be in your list of page attachments:

![Screen Shot 2019-09-16 at 10.38.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/66319i662C1A156F8235A5/image-dimensions/223x222?v=v2 "Screen Shot 2019-09-16 at 10.38.14.png")

In addition, you could use the [Attachments Macro](https://confluence.atlassian.com/confcloud/attachments-macro-724765160.html) and display the attachments differently:

![Screen Shot 2019-09-16 at 10.39.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/66320iB1D57453746C79B1/image-dimensions/522x207?v=v2 "Screen Shot 2019-09-16 at 10.39.07.png")

I hope that helps, but let us know if you have any trouble.

Regards,

Shannon


Tags: cloud

confluence-cloud
Confluence upgrade from 4.3 to 6.15
Asked by Darrel Damon:

I have an old version of confluence 4.3 that I want to upgrade to 6.15. I will need to purchase a new license since the old one has long expired.

Documentation indicates that I need to do an intermediate upgrade to 5.10 before I can move to 6.15. Has anyone done an upgrade like this? I have a few questions.

1. Will I need separate licences for the upgrades from 4.3 to 5.10 and from 5.10 to 6.15?

2. Is the upgrade path as simple as exporting my 4.3 data, importing to 5.10, exporting 5.10 data and importing to 6.15? Or are there intermediate steps required?


Answers:
author: Bastian Stehmann
body: Hi [@Darrel Damon](/t5/user/viewprofilepage/user-id/3550483) ,

Welcome to the community.

1) as [@jira guy](/t5/user/viewprofilepage/user-id/1158373) said, you don't need separate licenses. But instead of renewing the old license I suggest to get a new one, it will probably be cheaper, if your license is expired at least two years.

2) I just checked that quickly and it seems that it should be that easy. Please mind the information regarding synchrony and the changes hardware requirements.


author: jira guy
body: 1. No, you don't need separate license. Renew your maintenance and apply it to your current 4.3 version.

2. You don't need export and import. Follow the upgrade procedure mentioned on atlassian documentation. If you are using linux, download 5.10 installer and do the upgrade. Then download the 6.15 and do the upgrade again. **Test the upgrade on a staging instance first.**


Tags: confluence-server

server
Confluence Health Check: Thread Limit incorrect.
Asked by Calvin Senteza:

When Confluence is booted up it reflects a thread limit issue that within the health check that goes against how the file is configured on the server.

Confluence version 6.15.8

![Screen Shot 2019-09-05 at 3.07.17 PM.png](/t5/image/serverpage/image-id/65400iA244C5C5780E89AE/image-size/large?v=v2&px=999 "Screen Shot 2019-09-05 at 3.07.17 PM.png")![Screen Shot 2019-09-06 at 10.25.15 AM.png](/t5/image/serverpage/image-id/65399i359677BE4E61E12F/image-size/large?v=v2&px=999 "Screen Shot 2019-09-06 at 10.25.15 AM.png")


Answers:
author: Grigory Salnikov
body: Hi [@Calvin Senteza](/t5/user/viewprofilepage/user-id/1152755)

Do you run your Confluence instance under the confluence user?

comments: author: Calvin Senteza
body: Yes the app was started while logged into the server as that user.


author: Grigory Salnikov
body: There may also be an issue with this:
> *systemd* ignores system ulimits. The values will need to be specified in the proper service file `<servicename>.service`.

What OS do you run? Is it CentOS/RHEL 7?


author: Grigory Salnikov
body: It applies to Ubuntu as well, by the way.

Please, have a look at the following:

[Jira 8.0.2 Server - Health Check: Thread Limit Issue](https://community.atlassian.com/t5/Jira-questions/Jira-8-0-2-Server-Health-Check-Thread-Limit-Issue/qaq-p/1069365)

The similar problem and its solution are described there.

Hope it helps.


author: Calvin Senteza
body: I deleted what was present in the limits.conf and simply copied and pasted the values from the related KB article. After restarting Confluence the thread limit is now recognized. Not sure why it didn't before, but now with identical values and near identical formatting it seems to be working again. Thanks for your help!


author: Grigory Salnikov
body: You're welcome!

Glad your method worked. I wish I could be more of help.


Tags: confluence-server

server
Change PDF-Export Stylye
Asked by Rafael Umbricht:

Good afternoon,

I tried to create a customized PDF export. Unftortunately, my modified HR statement does not work, although it works on other HTML editors:

hr {  
max-width:60%;  
border-top:1px solid #B42634;  
margin-right:0;  
}

Basically, it does not align it to the right.

Can someone help, please?

Thanks.


Answers:
author: Vero Rivas
body: Hi [@Rafael Umbricht](/t5/user/viewprofilepage/user-id/3550357)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html>

Cheers


Tags: atlassian-support
With the Atlassian Companion App, can teams collaborate on one document (similar to google drive)?
Asked by Stephanie Schaefer:

My team would like the ability to all work in the same document at the same time. We can do this in Google Drive, but if Confluence has a similar capability then we have fewer places to store and track a working file.


Answers:
author: Diego
body: Hello there, Stephanie!

That is a pretty common request to hit our Confluence collection. There are a few differences between what we call *++pages++* and *++documents.++* Pages are volatile and collaboration focused. Documents tend to be more fixed and slowly edited.

Confluence pages are created with an specific experience in mind. This experience prompted Atlassian to introduce *++Collaborative Editing++* way back, in Confluence 6.0.

Here is an outlook on this feature:
> * ++***[Collaborative Editing](https://confluence.atlassian.com/doc/collaborative-editing-858771779.html)***++

You can also take a look at the comparison between Google Docs and Confluence, here:
> * *++**[Confluence vs Google Docs](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-confluence-vs-google-docs)**++*

For short, Confluence is not capable of editing documents. We can store them within the platform, but not edit them natively.

You could also check the *++Atlassian Marketplace++* for some third-party plugin that might satiate your needs. Here, take a look:
> * ++***[Atlassian Marketplace](https://marketplace.atlassian.com/search?product=confluence&query=google%20docs)***++

Hope this helps you out, Stephanie!

comments: author: Stephanie Schaefer
body: Thank you!


author: Diego
body: Glad to know that this helped you out, [@Stephanie Schaefer](/t5/user/viewprofilepage/user-id/2924330) ! Come share with us someday again.
Pinning the " Unrestricted Attachments Labels... What Did you change? Notify watchers... buttons"
Asked by Juan Cruz:

A confluence question, how can I force the "Unrestricted Attachments Labels... What Did you change? Notify watchers... Preview, save and cancel Buttons to always be at the bottom of the page...and not floating - Sorry not sure what is this panel is called! See attached Diagram![Screen Shot 2019-09-06 at 9.42.40 AM.png](/t5/image/serverpage/image-id/65393i185066D1E47E975E/image-size/large?v=v2&px=999 "Screen Shot 2019-09-06 at 9.42.40 AM.png")


Answers:
author: Shannon S
body: Hello Juan,

Thank you for bringing this up to us. I'm testing this in Confluence 7.0.1 in Chrome Version 77.0.3865.75, and I cannot replicate the issue.

1. Can you confirm with me your Confluence version and browser version? Are you able to replicate this in multiple browsers, such as Firefox, IE, Chrome, or Safari?
2. Is more than one user able to replicate this issue?
3. What Confluence version are you on?
4. Would you be able to test this in Incognito Mode (aka Private Browsing Mode) and also while disabling all add-ons in your browser?

Thank you for your help!

Regards,

Shannon
Is there a way to set a field in confiforms as autofocus?
Asked by Bryan:

Im trying to make it so that when a user opens a page, the field will get focused and they can start typing right away. Is there a way to do this? I tried using the HTML macro, but i cant seem to find how to edit individuals fields to add the autofocus tag.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Bryan](/t5/user/viewprofilepage/user-id/2790907)

I don't think that this is possible. But you have most likely better possibilities of getting a straight forward answer from the vendor's support.


Tags: cloud

confluence-cloud
This page isn?t working - curly brace in page name
Asked by Klein Emmer:

##### we running DataCenter 6.6.1 {#toc-hId-1789138547}

I made a page

log{yyyy-MM-dd_HH}.txt \*\*

which now comes up
>
> This page isn't working {#toc-hId-1077570865}
> ---------------------------------------------
>
> If the problem continues, contact the site owner.
>
> HTTP ERROR 400

I am happy to delete/edit but I can not figure how

I can't display it to get the ID

trying this (<https://confluence.atlassian.com/confkb/cannot-edit-page-editing-or-deleting-a-page-that-won-t-render-167608440.html>)- but no success

http://\<baseurl\>/pages/editpage.action?spaceKey=\<spaceKey\>\&title=pageName

my page displays via

https://\<baseurl\>/display/SRE/log%7Byyyy-MM-dd_HH%7D.txt

tried this but it comes up page not found

https://\<baseurl\>/pages/SRE/editpage.action?spaceKey=\<spaceKey\>\&title=log%7Byyyy-MM-dd_HH%7D.txt

is the \<spacekey\> literal ? I put literally \<spacekey\>

\*\* as a side note - I made a page, without any issues , called

/mnt/backup/nfs/{{ item.source }}

which now appears to violate every naming rule. Sometimes you just lucky.


Answers:
author: Shannon S
body: Hello Klein,

Welcome to Atlassian Community. It's nice to meet you!

I believe this is caused by the following bug:

* [CONFSERVER-43534](https://jira.atlassian.com/browse/CONFSERVER-43534) *Confluence shows stack trace when accessing a page that uses a special character in the title*

You'll want to check your [Confluence Server Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html) to see the error that is being generated in the logs which is causing the 400 error. Additionally, this issue does not usually occur in Google Chrome. Are you able to confirm if you are able to replicate this in Google Chrome?

In the event that you are using a reverse proxy, you should also have a look at this article: [Pages with special characters are not accessible via reverse proxy](https://confluence.atlassian.com/confkb/pages-with-special-characters-are-not-accessible-via-reverse-proxy-829664257.html). For testing your proxy: [Reverse Proxy and Application Link Troubleshooting Guide](https://confluence.atlassian.com/kb/reverse-proxy-and-application-link-troubleshooting-guide-719095279.html).

As for the workaround, in the bug above, it contains instructions for updating the page names within your database. For any database changes, make sure to create a full site backup in Confluence prior to making the changes.

Regards,

Shannon


Tags: data-center

server
When I try to pull I get this: fatal: Authentication failed for 'https://forge.avaya.com/git
Asked by Michael Noone:

I have been having sourcetree problems with my git authentification


Answers:
author: Nic Brough -Adaptavist-
body: I'm afraid all we can tell you without more error details is that the credentials you have put into Sourcetree are wrong - either the account does not exist or you have the wrong password.

comments: author: Michael Noone
body: Ok, I have gone into tools, options and authentification and input my password again and it seems to be working so thank you for that response.


Tags: sourcetree
A news bulletin board on Confluence
Asked by Hitesh_Goenka:

Hi,

I want to add a page to share the news in my project with my team members. I don't see a news bulletin option in the create button on the left panel.

Please guide me.

Thanks,

Hitesh


Answers:
author: Nic Brough -Adaptavist-
body: Confluence does not have anything t describes as a "news bulletin".

But the "blog" feature gives you all the functions I'd expect from a "news" page. I'd create a page or set of pages for "news" and use the blog macros to display the relevant blogs.

comments: author: Hitesh_Goenka
body: Thanks a lot!
Unable to enable Google indexing on external Confluence Instance
Asked by Vincent Truppe:

Dear Support Team,

our external Confluence instance is supposed to provide free online documentation for our customers and prospects in regard to our software products.

Even though we grant anonymous public access, even though we installed a free SEO plugin (the only one there was on the Atlassian marketplace btw.) Google ignores our external Confluence instance.

Please tell us how we can become part of Google's crawling activity.

Thanks and best regards,

Vincent


Answers:
author: Shannon S
body: Hello Vincent,

Welcome to Atlassian Community. It's nice to have you!

Google will index any site that isn't blocking it from access, such as with a firewall, internal network, or due to Confluence permissions.

Just to confirm, when you view your Confluence instance in Incognito or Private Browsing mode, you can completely see all of the pages in Confluence you intend for anonymous users? Are you able to access the site from outside of your local network?

If this is true, then there's no reason that Google wouldn't be able to index your site. It can take up to 4 weeks for Google to index a new site. Another option is to [resubmit your site to Google](https://support.google.com/webmasters/answer/6065812).

If you continue to have issues, then you'll want to reach out to Google for assistance.

Regards,

Shannon

comments: author: Oxaion GmbH
body: Dear Shannon,

thank you so much for helping us out. We should have set up everything correctly now and will check Google indexing activity in the coming weeks.

BR

Vincent


author: Shannon S
body: Hi Vincent,

Thank you for confirming that! Hope the indexing goes smoothly.

Take care, and have a pleasant week.

Regards,

Shannon
How to create a link to an attached file in the new edit model?
Asked by Martin Voigt:

In the old edit mode, I could create links to attachments. This seems not possible anymore, it always creates rectangles if inserting a file.


Answers:
author: Project Guide
body: Hello Martin,

please post an screenshot here, thx.

* Any plugins / extensions installed in the past which may cause strange behavior?
* Do you have Admin Access for "error" logging here ?

Regards,

Project Guide  
Munich, Germany

comments: author: Martin Voigt
body: Hello,

Thanks for your request. If I select an attachment like in the screenshot below, I can only click insert file. Afterwards, it is shown as box in the page (2nd screenshot). What I like to do is to create a link on a text (word or phrases), but if I select "link", not attachments are shown.

Best

Martin

![screen-confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/65541i2E6ABE4AD2EC7C94/image-size/large?v=v2&px=999 "screen-confluence.PNG")

![screen2-confluence.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/65542i1D98378FABDBC409/image-size/large?v=v2&px=999 "screen2-confluence.PNG")


author: Pascal
body: I'm a long time Confluence-user, but I have the same problem.

In the new editing experience: what is the simplest way to add a link to a previously uploaded file on the same page?

As [@Martin Voigt](/t5/user/viewprofilepage/user-id/840475) shows in the screenshots: when I use the "/File and images"-macro I see a bunch of files under the header "Recent uploads", but more usually than not the file that is attached to the current page is not in the list. (note: even if the file was attached a couple of days before; it's not a timing issue)

Clicking the chain-icon in the editing toolbar only brings up recently visited pages. There's no option to select attachements, as is the case in the old/default editing experience.

pascal


Tags: cloud

confluence-cloud
How to log navigation paths in Confluence spaces?
Asked by AM:

Need to know how users are navigating inside the confluence spaces i.e. what are the most common paths users are following in the space.

What are the most used pages in the space and how users find their way there.

Is there any plugin for this?


Answers:
author: Vero Rivas
body: Hi [@AM](/t5/user/viewprofilepage/user-id/3549710)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/view-the-audit-log/>

Cheers


Tags: confluence-server

server
Why do images constantly re-size themselves in Confluence Cloud?
Asked by Adam Bies:

I expect in advance there's no solution for this and it's due to modern, nonsensical, sloppy "MVP" (Minimum Viable Product) software development culture.  

When I create a new page in confluence and add a set of images, I have seen that in the cloud version the only option to resize images are by dragging the side-handles and "snapping" them to a column grid.  

The issue I am having is that I will snap a set of images to a certain width, publish the page, and then re-edit the page --- all of the images are "magically" re-sized and saving the page results in all of the images having been resized even though I didn't touch any of them.  

For example, if I had a page with 2 images that were re-sized to 5 columns wide, publish the page, and then hit the "edit" button --- none of the images will still be "5 columns" wide anymore, and if I want to add a 3rd image which should be the same width I have to re-drag EVERY image's side handles to make them all 5 columns wide again.  

How am I supposed to create a space with any kind of consistency if I am not allowed to size images as I see fit, or at least have the size that i chose STAY IN PLACE after going back to edit the page later?


Answers:
author: Stephen Sifers
body: Hello Admin and welcome to the Community!

From what you're explaining it sounds like you're using the new Confluence editor and your experiencing a bug with resizing images within Confluence. With this said, it sounds like you're impacted by the following bug: [CONFCLOUD-66401](https://jira.atlassian.com/browse/CONFCLOUD-66401). We this feature request, we would suggest you vote and watch it so you may receive future updates to its status.

If this is not the case and you're experiencing something different then the above request please include a screenshot of what you're seeing so we may investigate further.

Regards,  
Stephen Sifers

comments: author: Tom Clarke
body: I have the exact same problem. Editing an older page, it switches automatically to the new editor which then messes with all the images without even a notification. I have had to replace all the images in every page I'm editing (quite a lot of them) to get rid of all the pointless white space that has been added to them. This has made a time-consuming task take 3 times longer than it should have.

It's very frustrating. The worst thing is that we all know you won't fix it. As I'm involved in decision making when we review the tools we use, I will be recommending that we move away from Confluence: I can't trust it not to monkey with our content and generate costly new work requirements.


author: Scott Wilson
body: I'm having this problem too.


Tags: cloud

confluence-cloud
Creating a custom confluence theme for confluence cloud
Asked by Khan Islam:

Hey all I'm using this guide to create a custom confluence theme

<https://developer.atlassian.com/cloud/confluence/create-a-confluence-theme/#create-an-empty-connect-theme>

I was able to get through the getting started tutorial and was successful in creating a confluence addon.

<br />

I'm stuck on step 2 of the confluence theme directions. I believe I modified the app descriptor JSON file correctly. Here is my configuration below. Any suggestions?  

![Screen Shot 2019-09-05 at 2.52.14 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/65313i2F58E2A35D7DB2FA/image-size/large?v=v2&px=999 "Screen Shot 2019-09-05 at 2.52.14 PM.png")


Answers:
author: Dario B
body: Hi [@Khan Islam](/t5/user/viewprofilepage/user-id/1578398) ,

Please notice that this might not be the best place to ask development related questions.

In order to get help on this you may want to refer to the resources listed in <https://developer.atlassian.com/resources>:

* **Developers Community:** [https://community.developer.atlassian.com/](https://community.developer.atlassian.com/ "https://community.developer.atlassian.com/")
* **Developers Service Desk:** [https://ecosystem.atlassian.net/servicedesk/customer/portal/14](https://ecosystem.atlassian.net/servicedesk/customer/portal/14 "https://ecosystem.atlassian.net/servicedesk/customer/portal/14")

Cheers,  
Dario


Tags: atl-dev

cloud

confluence-cloud

theme