youngmon/atlassian-qna huggingface dataset:
Change labels at my cards view - Not available after last update
Asked by Jose Pons:

After recent update, when you are at MY CARDS view and you press right mouse button in orden to change the labels, it doesn't work

It will bw very useful if you can fix it

Thank You


Answers:
author: Andrea Crawford
body: Hi [@Jose Pons](/t5/user/viewprofilepage/user-id/5056017) ,

Thank you for reporting this issue - I've passed it on to our developers. While I can't guarantee when a fix will go out, please know that we're doing our best to get the labels menu working again on the my cards page.

-Andrea
How do I set custom value changes as a trigger?
Asked by annette:

I made a dropdown custom field called "Status" and I want to post a comment every time the custom field changes so that it's more specific about what the status was changed from and by who. I have the automation on Butler set like this:

![Custom field Status automation Oct 17 2022 at 11 49 AM.png](/t5/image/serverpage/image-id/221162i7AAD40EDE483AA15/image-size/large?v=v2&px=999 "Custom field Status automation Oct 17 2022 at 11 49 AM.png")which works as expected when the the status changes from a set value to another. However, when it goes from blank to a set value, it produces a comment that looks like this:

![Custom field Status automation comment from blank Oct 17 2022 at 11 50 AM.png](/t5/image/serverpage/image-id/221164i3069338EC284E6C4/image-size/large?v=v2&px=999 "Custom field Status automation comment from blank Oct 17 2022 at 11 50 AM.png")

What steps do I need to take to make it so that when the dropdown custom field goes from being blank to having a value, the {customfieldvaluebefore} variable defaults to something like None or N/A? Is that possible? Does Butler support triggers based on when a custom field changes from something to another with dropdowns?


Answers:
author: Anthony Bond
body: You'll need to create 2 rules for this.   

I used "Text" Custom fields, but Dropdowns should work too. I also used quotes instead of asterisks. See below for the rules I used. Let me know if this is what you're after!   

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/221412i4BC7D03281EA26DC/image-size/large?v=v2&px=999 "image.png")

comments: author: annette
body: Hi, sorry for the late response. I just tried this out and unfortunately, it produces the same result as shown in the screenshots of my initial post. I'm looking for a trigger that checks for when a custom field goes from being empty (not set) to filled (set), to post a comment that simply mentions what the value was changed to. It looks like the extra automation only checks for when that value is cleared, but I'm looking for when it goes from empty to set.


author: Anthony Bond
body: I'll check again, but in my initial testing of this automation, my automation worked.

When you checked, did you have your first automation rule turned off before you tried the automations I provided?
Can't invite a new member to our workspace
Asked by Paul Eschenbach:

I sent an invitation to a new user for our workspace in Trello. We have a Premium subscription. When the user visits the link, it say's the page is not found and that the workspace might be private, then asks him to "login", only he can't log in without a user account.

I then tried sending an invite with a link. When he clicks on the link, it says he already has an account. I looked in my workspace and found his name with a @ symbol in front of it and showing it's status as "virtual". I deleted the name from the workspace, but he still cannot create an account.

He is in our organization and has NEVER signed up for Trello before. I have invited other members before with no issues.

What's going on? Any ideas?


Answers:
author: Alex W
body: Hey [@Paul Eschenbach](/t5/user/viewprofilepage/user-id/5055829) - welcome to the Community!

Have you tried asking this user to sign up for Trello themselves first at <https://trello.com/signup>

Then, add them to your workspace with their email or username as opposed to sending them an invite link?
Being charged even though I quit my free trial on the twelfth before free trial ended .
Asked by Pamela Chynn:

I need someone from billing department to contact me immediatly ! I opted out of plan one day before my free trial was over ,I should not be being charged for this.


Answers:
author: Jimmy Seddon
body: Hi [@Pamela Chynn](/t5/user/viewprofilepage/user-id/5055744),

Welcome to the community!

This is a location for customer to help one another with technical issues using the Atlassian products.

For billing or account related questions, I'd recommend contacting Trello support directly here:

<https://trello.com/en/contact#/>

At the very bottom of that page should be a dropdown asking you to select what you need assistance with as well as a form to provide some details. From there should should be in touch with someone form Atlassian directly who should be able to help you out.

I hope you get what you need!
Changing calendar type
Asked by Reza Aghili:

How can I change the calendar type to Hijri-Shamsi (Persian)?


Answers:
author: Rafael Dill
body: Hi Reza, welcome to the community! Right now, that feature isn't available within Trello. I'll pass your interest in this on to our team for consideration. Hope you have a great day!

comments: author: morteza besarat
body: any new updates ? Jalali Date(Hijri-Shamsi) will be very useful for us .


Tags: calendar
I can not change board's workspace
Asked by Alicia Fil?u Birlanga:

Hello everyone!

I don't know if this feature has dissapeared, but I can't change a board to another Workspace.

Please, something with the same problem. Maybe the feature has changed?

Thank you!!


Answers:
author: Rafael Dill
body: Hi Alicia, hope you're fine! I can guarantee that this feature is active and there are no issues with it. To move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving the board to.  

You can see all the details of how you can do this here - <https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>  

If you are still facing some difficulties, please let me know.

comments: author: Alicia Fil?u Birlanga
body: [@Rafael Dill](/t5/user/viewprofilepage/user-id/4982500) thank you so much! I always did that from the menu at the top of the board, I think it was next to the box of Private/Visible for workspace/Public.

I think it's been a long time since I last wanted to move a board from one workspace to another.?

Thank you again.
Can the guest use functions of premium owner of the board?
Asked by Martina T?e?t?kov?:

Does the guest (member of board) without Premium account have option to use functions of Premium member who own the board (such as add members who are responsible for the task in the list etc.)?


Answers:
author: Rafael Dill
body: Hi Martina, welcome to the community! Yes, a guest member can do all the Premium features on that Workspace because when you upgrade your Trello, you upgrade the Workspace and not the account.   

So if a [guest member](https://support.atlassian.com/trello/docs/board-guests/) has access to a Free Workspace, he will have only the features of a Free account, if the guest has access to a board on a Premium Workspace, he has access to all Premium features on that board. Keep in mind that admins and members have different permissions and in this response, I'm referring only to board members (or guests).  

With Premium, you can set users to be Observers which has different permissions, as you can see in full detail here - <https://support.atlassian.com/trello/docs/adding-observers-to-boards/>  

Hope that information helps!  

<br />


Tags: guest

premium
How to synchronize Trello with Excel?
Asked by alexandra_b:

Hi guys, I'm looking for a way to connect and synchronize my Trello board with the Excel app. THE MAIN THING: Each card has various labels that change (meaning that new labels are added to the card with time), so I'm looking for a solution that will automatically synchronize any changes in labels without me needing to make changes by hand. The board has multiple columns, and I'm only interested in keeping track for 2 of them, but if that's not possible, is there at least a way to have a separate tab for each of them? The app/solution doesn't need to be free.


Answers:
author: Violetta Chernobuk
body: Hi [@alexandra_b](/t5/user/viewprofilepage/user-id/5055392)   

It's Violetta from Planyway:)

You can use [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) to set up syncing with Excel through JSON export.


author: Lara
body: Hi Alexandra,

Thanks for reaching out!

This functionality isn't native to Trello, however, you can look into third-party options.

Zapier, which is a third-party service that connects various applications without any coding, has a connection that may work for you. You can check it out here: <https://zapier.com/apps/excel/integrations/trello>

Alternatively, you can see if there are any third-party Power-Ups that can achieve this. You can search for them at: <https://trello.com/power-ups/>.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: ms-excel
Downgrade Premium instead of renewal
Asked by Carole Riley:

I have a half-price trial (?) Premium Trello subscription and it will renew at the full price next week. I don't need all the premium features, and I can't afford them at full price, especially with the current exchange rate.

I can't work out how to downgrade before it renews, and all the help and questions I've found here are from a year ago. I don't know whether I have to cancel my subscription before the renewal and then sign up for Standard and hope all my boards and so on are still there. The answers I've found say we get 24 hours grace after a free trial but they are a year old so I can't be sure my data will be safe.

What should I do?


Answers:
author: Lara
body: Hi Carole,

Thanks for reaching out!

You should be able to downgrade to Trello Standard from your Workspace billing page. Are you able to select 'Standard' as a plan via the **Explore plans** button?

![screenshare_CancelSubscription.png](https://community.atlassian.com/t5/image/serverpage/image-id/221228i5B6E58274B06D303/image-size/large?v=v2&px=999 "screenshare_CancelSubscription.png")

Let me know how that goes,

Lara  
The Trello Team

comments: author: Carole Riley
body: Hi Lara

No, I can't. I can explore plans and it shows them to me, but I can do anything more, I can't select one.

Cheers

Carole


author: Lara
body: Hi Carole,

Just to confirm, you're able to see the 'Standard' option, but you're unable to click it?

Does the issue persist when you use a different browser?

Lara  
The Trello Team


author: Carole Riley
body: Hi Lara, I see a table with the plans and the features, but the only item I can click on is a Contact Sales button down the bottom next to the prices, which takes me to the general contact page.

Cheers, Carole


author: Lara
body: Hi Carole,

Thanks for confirming.

I'll create a ticket on your behalf and work with you there. Keep an eye out for an email from us!

All the best,

Lara  
The Trello Team
Does guest count in Enterprise pricing plan? Or only members?
Asked by saudiogerb:

Dear everyone,   

My problem is that we have a fixed members, and other employees are not. So we decided to give them access as guest, and we need to upgrade our plan to enterprise for the features, but the problem is the pricing dose it include the guests or not?

Thanks in advance for your answer.


Answers:
author: Alex W
body: Duplicate of <https://community.atlassian.com/t5/Trello-questions/Does-guest-count-in-Enterprise-pricing-plan-Or-only-members/qaq-p/2164250>
Bamboo Job statistics are no longer available via the UI
Asked by Mark McEver:

We just upgraded from 3.4.3 to 4.2.1, and it appears that there is no longer a way to access job statistics through the UI. I'm talking about the page where you can see the build history for a specific job, including average build times (for a single job) and test info like Top 10 Most Failing Tests.

I can still browse to a specific job statistics page by going to the following URL:

{code}

/browse/PROJECTKEY-PLANKEY-JOBKEY

{code}

Am I missing something, or is there really no way to access this page anymore without entering the URL manually? Perhaps there's something wrong specific to our installation.........

Thanks


Answers:
author: Paudi Moriarty
body: Same with version 5.8.1 it seems!
not able to see plugin manager in bamboo administration
Asked by POONKUNDRAN:

not able to see plugin manager in bamboo administration


Answers:
author: POONKUNDRAN
body: Thanks Fernando. I changed the server from glassfish to Tomcat. It start working now.

Regards

S Poonkundran


author: FernandoA
body: You should be able to see the plugin manager under "Administration" \> "Plugin Manager". Make sure you belong to the administrators group to be able to browse through it.

If you are not seeing it could you confirm what version your Bamboo instance is.

Cheers!


Tags: app

manager
JMeter aggregator Bamboo plugin does not generate report
Asked by Guillaume Lucazeau:

Hello,

I'd like to know if this plugin is still supposed to work and how you can get a report: <https://marketplace.atlassian.com/plugins/com.atlassian.bamboo.plugins.jmeter-aggregato.atlassian-bamboo-jmeter-aggregator>

I found the plugin configuration but nothing is generated, my Bamboo 4.2 panel doesn't match the screenshots. I'm using JMeter 2.7, I don't know if it's supported, there is no documentation.There is no error at the end of my plan, nothing in the log, it's like the plugin isn't doing anything.

I can see a Jira opened one year ago asking for documentation update but no answer so I guess it's not gonna happen.

Any help would be appreciated :-)

Thanks!![](../../upfiles/jmeter-aggregator.png)


Answers:
author: ssetayeshfar
body: Hi Guillaume,

If you are still experiencing issues with JMeter Aggregator add-on:

1. Please make sure you are using the latest available version for the Bamboo release you are running.

2. Watch this ticket for issues related to the "Load Test Reports" tab: [](https://jira.atlassian.com/browse/BAM-14896%5D)<https://jira.atlassian.com/browse/BAM-14896>

3. Make sure JMeter output is in xml format as looking into the code is heavily based on xml parsing.

Please open a support ticket at <https://support.atlassian.com>if you are still facing issues.

Thanks!

Best,

Sepideh

comments: author: Guillaume Lucazeau
body: Hello Sepideh,

Yes we were still experiencing issues, and I've tried a lot of plugin/Bamboo combinations, starting by using the latest, and it never worked. While debugging it I found there was a NPE somewhere (when displaying the JMeter samplers list), and someone in our team ended up modifying the plugin.The reports tab is now on the Job panel but works. I don't know if Atlassian is interested in these modifications.

And yes our JMeter is configured to generate XML reports.

According to the reviews here [](https://marketplace.atlassian.com/plugins/jmeterAggregator)<https://marketplace.atlassian.com/plugins/jmeterAggregator>I am not the only one having issues with this plugin. I'm surprised it is periodically released without any one noticing issues :-)

Regards,

Guillaume


Tags: aggregate

app

jmeter
Deploy to tomcat using wildcards?
Asked by ibaca:

Is it possible to deploy a WAR file named like "my-project-\*.war" using the tomcat plugin?

This is because the WAR file was packaged in other job, and the resulted WAR is shared using "shared artifacts". Is this procedure correct or common?

I can change de final name to exclude de version number (the wildcard is used to match this version number), but I prefer this name because the file is also copied using SCP.


Answers:
author: James Dumay
body: Hi Ignacio,

Using wildcards to expand the path of the war file isn't possible right now. I've [raised a feature request](https://jira.atlassian.com/browse/BAM-12343) to add this to the Tomcat task - please watch and vote for it :)

Thanks  
James


author: Shahul Hameed Syed Masood
body: Another way to solve this problem is to symlink the newly created war in the same job that created it. So that you can have the same file name irrespective of the file name with date and timestamps.

Shahul
How to change default user permissions
Asked by Rainer Lischetzki:

When I create a new plan in Bamboo, "Anonymous users" and "Logged in users" are always allowed to view the plan by the default permissions. Is there a way to change that?


Answers:
author: FernandoA
body: Hi,

To change plan permissions:

1. Click Dashboard, then the All Plans tab, then the name of the plan in the list, to get to the plan you want to edit.
2. Choose Actions \> Configure Plan.
3. Click the Permissions tab.
4. You can change plan permissions for the categories of users in the table below.
5. Select (or clear) the check box for each permission that you wish to change for a user or group.
6. Click Save.

For further reference please check [Configuring a plan's permissions](https://confluence.atlassian.com/display/BAMBOO042/Configuring+a+plan%27s+permissions).

Hope this helps.

Cheers!

comments: author: Ben Pettifer
body: This doesn't really answer the question. This gives instructions on how to configure the permissions of each plan individually, but doesn't solve the problem that "Anonymous Users" and "Logged in users" are given access when a new plan is created. I assume that this means that it is not currently possible to change the default permissions that are granted when creating a new plan?


author: Sherryl Radbil
body: Is there any change to this behavior? It is 2018 and I'm hoping there's a way to configure all plans to NOT give access to Anonymous and Logged in when the plan is created.


author: IgorYastrebov
body: same issue for me :(


author: Chad Barnes
body: I also have this question. Both JIRA and Confluence have configurable default project/space permissions. Fisheye has configurable default repository permissions. It follows that Bamboo should have the same default permission configurability for plans.


author: Rainer Lischetzki
body: Hi Fernando,

thanks for the answer. Is there a way I (admin) can spare all my plan creators the trouble to uncheck "Anonymous" and "Logged In" in the plan permissions everytime they create a plan? These two perminssiones are globally enabled by default.

Best regards!

comments: author: James Dumay
body: I think turning off Anonymous acesss might help


author: Rainer Lischetzki
body: Anonymous access has always been turned off. Also "All logged in users" and "Anonymous users" have 'no rights' (i.e. a red icon with a white cross) configured in Administration-\>Global Permissions.


Tags: permission
Cleaning up removed SVN branches
Asked by Magnus Granander:

```
Hi!
```

```
 
```

```
We have noticed that when Bamboo tries to run the Expiry Job on a branch that was deleted in SVN it gets the following exception:
```

```
 
```

```
 
```

```
2012-10-22 03:00:02,963 INFO [QuartzScheduler_Worker-9] [DefaultErrorHandler] Recording an error: Chain Branch Expiry Job : ITDEV-TRUNK0 : Error while getting last commit on branch http://svn.etraveli.net/repos/svn/branches/b-rel-9-1.2012-10-22 03:00:03,098 ERROR [QuartzScheduler_Worker-9] [BranchExpiryJob] Error in chain branch expirycom.atlassian.bamboo.repository.RepositoryException: Error while getting last commit on branch http://svn.etraveli.net/repos/svn/branches/b-rel-9-1-patch-1.        at com.atlassian.bamboo.repository.svn.SvnRepository.getLastCommit(SvnRepository.java:1941)        at com.atlassian.bamboo.plan.branch.BranchExpiryJob.execute(BranchExpiryJob.java:86)        at org.quartz.core.JobRunShell.run(JobRunShell.java:202)        at com.atlassian.bamboo.quartz.SystemAuthorizedThreadPool$1.run(SystemAuthorizedThreadPool.java:38)        at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:525)
```

```

```

```
Is this really the way that things should work? 
```

```
 
```

```
To us it seems to be much better to just say "no branch left, well I delete that branch then" instead of keeping old deleted branches associated to the plan. Is there a way to get this behavior? Currently we are starting to work with custom scripts to take care of this and that is not a sustainable solution.
```


Answers:
author: Marcin Gardias
body: It's obviously not correct. I've created this bug: <https://jira.atlassian.com/browse/BAM-13116>
Is there any way to get Quarantined test info within a Task?
Asked by command_tab:

I've got a Bamboo job that parses the JUnit output of a PHPUnit test run, and the exit code from PHPUnit is tied to a short command that notifies GitHub of pass/failure. Pretty straightforward. However, some of those tests are quarantined, so while PHPUnit may return non-zero and then GitHub will be notified of failure, my run may still be green in Bamboo because of quarantined tests.

Is there some way I can get a list or details about quarantined tests from within a Task? It seems like that info is silo'ed inside Bamboo.


Answers:
author: PiotrA
body: Hello Collin,

You could probably use Bamboo REST Api ( <http://docs.atlassian.com/bamboo/REST/4.2-SNAPSHOT/#idp153216> ) to retrieve information about quarantined tests for a particular result. Not sure if you could poll from the task for the quarantined tests for the latest build result (i.e. exactly that one to which the task execution belongs to), but maybe quarantined tests in the previous build would be good enough for you?

If so, I think you could use some script to gather and process data from something like:

```
curl -u username:password http://your.bamboo.com:8085/bamboo/rest/api/latest/result/PROJ-PLANKEY-JOBKEY-latest?expand=testResults.quarantinedTests
```

The response should contain \<quarantinedTests\> nodes if there was any quarantined failing test.

However, if you can't use that approach then your only option (IMHO) would be to hack a new Task for Bamboo (as a new plugin). In that case please chime in, as I think I have somewhere snippets for retrieving quarantined tests per plan - I could share them with you if necessary.

regards,


Tags: moderators

quarantine
Can't install Bamboo plugins
Asked by Sergey Morkovkin:

We're trying to get started with Bamboo trial version, but can't find how to install Bamboo plugins.

In "Administration \> Bamboo \> Plugins \> Manage Plugins" it shows "The Universal Plugin Manager (v2.4.1) by [Atlassian](http://www.atlassian.com)", which I believe is a deprecated version of the UPM. I've tried to upload new plugins to the running instance itself, and then restart agent. Nothing is reflected in the UPM. I believe, plugins should somehow be installed through the UPM. How do we resolve this?

Sergey


Answers:
author: Sultan Maiyaki
body: Hi Sergey,

I believe you are using the Ondemand version of Bamboo which has a limitation that does not allow users to install third-party plugins. Bamboo is bundled with most of the poipular supported plugins. For more details on the restricted funcctions in ondemand pls read https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

comments: author: Sergey Morkovkin
body: How could we then upload files via SCP to production server? Should this be a custom shell script?


author: Sultan Maiyaki
body: Hi Sergey,

You guess it right. This has to be done outside of Bamboo using custom scripts. The Bamboo SCP plugin which is available for standlalone actually gives users the chance to write the script as a post build task


author: Abdulrazaq Mohammed Ali Omar
body: Hi Sergey,

Installating plugins in OnDemand is a restricted function per this page:

- <https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand>

And Bamboo self installed can't be integrated with JIRA OnDemand.

All the best.


Tags: cloud