youngmon/atlassian-qna huggingface dataset:
Cloud Version Support
Asked by Chris Uroda:

Can you please add support for the Cloud version of Confluence?


Answers:
author: Chris Uroda
body: Oh, sorry, my mistake - I thought this question was being directed at a particular add-on.

The add-on I would really like to use it called "Share Attachments and Pages / Confluence" by Keinoby (<https://marketplace.atlassian.com/plugins/com.keinoby.confluence.plugins.share-attachments>).

I'm disappointed to find that I can't use this add-on because my company has the Cloud version of Confluence.

Is the cloud version of Confluence sub-standard/limited compared the server version? I don't have knowledge of how the add-ons work under the hood, so I suspect this is the reason why some are "server only"?

thanks!

Chris

comments: author: Nic Brough -Adaptavist-
body: If you've come from support, they often get the right label added, which tells us the plugin, but sometimes it fails (obviously, if you just write a question from scratch, you might miss the label too. I do that all the time)The Cloud version of Confluence is severely limited - it has a fixed list of addons available, and the criteria for them being on that list is that Atlassian is willing to support the addon directly. There are some hoops a vendor has to jump through to get their addon on the list. It is a growing list, but not quickly. I don't know if Keinoby are actively persuing getting their addons to Cloud with Atlassian.


author: Chris Uroda
body: Hi Nic,I realise the problem with my question now: I wrote the question, then at the bottom there are these big buttons under the words "MY QUESTION IS ABOUT", and if you click one or more of those buttons (Jira, Confluence, Stash, Bitbucket) then the original label (which has the addon name) is erased. Perhaps clicking those buttons should append to the existing labels?


author: Nic Brough -Adaptavist-
body: Cloud is supported by Atlassian already.

I suspect you are asking about an addon, which you have not told us about in your question?


Tags: cloud

confluence-cloud
How do you create a filter in Confluence Questions to find questions with answers that have not been accepted?
Asked by Walter Fawcett:

Often questions will be answered incorrectly or incomplete. There is a feature for accept answer ... which is great ... however, I cannot find a way to filter by this. So I really want to see questions with answers that have not been accepted.


Answers:
author: Deividi Luvison
body: Hey Guys,

I also agree with this idea :smile:, based on your feedback I've raised below feature request so we can have a chance of atlassian implementing this on the near future:

<https://jira.atlassian.com/browse/CQ-1834>

Make sure to vote for the issue and add your thoughts in there so we can increase it's relevance.  
Hope it helps.  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.


author: Simo Suurla
body: We will definitely also like this feature too. If there is feature request made I will vote it, please tell me!


author: TomC
body: Hey Walter, I personally don't know if this can be done, but I think it is a great idea. If not currently available, I'd be inclinded to say that we should make a feature request for this. I would be interested in using such a filter as it would help those of us looking to expand the use of CQ internally, to encourage those asking questions to be 'good citizens' and take the time to 'reward' those who took the time to provide the right answer.


Tags: cloud

confluence-cloud
Attaching Files Problem
Asked by Michael E Bowman:

I have been using Confluence for about 4 months on a project--have not had any problems with the software till today. This afternoon I am having the problem where any image will not attach to the Confluence page that I am working on.   

I have tried my 2 methods:   

1-Using Shft, ! to open the image brower which should place the page on the image browser

2-Going into Edit mode, inserting the image as an attachement first and then using the Shift ! which normally puts the image on the Confluence page that I am working on.   

In either case, the image is not saved as an attachment to the page that I am working on--it is just not saving it.   

I have tried to reboot my laptop, but the problem still exists. Not sure what to do.


Answers:
author: Deividi Luvison
body: That is indeed odd Michael, do you get any errors that you could send us a scree shot?

Can you also confirm if this happens only to a specific page in Confluence or to any pages you try?

Lastly what happens when you try to upload other kind of attachments?  
Thanks and Regards,  
David\| The Engineer that like Windows for realsies.
Can i reference a question by number or id in confluence?
Asked by Walter Fawcett:

Sometimes, i have a need to tell a user to go look for a specific question / answer ... and often it is difficult for a user to find the question by search. It would be easier if i could tell the user to look for question #122. Is this possible?


Answers:
author: Alejandro Conde Carrillo
body: Questions have an id which you can find in the URL of the question. For example, this question has URL: <https://answers.atlassian.com/questions/12163964/can-i-reference-a-question-by-number-or-id-in-confluence>. ID is 12163964. Going to the URL <https://answers.atlassian.com/questions/12163964> should also display the (this) question. The last bit in the URL is only added to make the URL more meaningful.


Tags: cloud

confluence-cloud
Has anyone incoproated Mozilla Open Badges into Confluence personal spaces?
Asked by Bob Slauter:


Answers:
author: Steve White
body: Not very elegant, but you can share a collection of badges in your Mozilla backpack, select the URL then paste that in as a weblink to your Wiki page. Anyone reading your wiki page can click to see your badges.


author: Nate_Otto
body: I'm pretty active in the Open Badges community, and I haven't heard from anyone attempting this integration.


Tags: cloud

confluence-cloud
How do I sign up for the Technical Alerts Mailing List?
Asked by Chris Riley:

Hi all,

<https://www.atlassian.com/security/security-advisory-pubpolicy>

The above link says "To manage your email subscriptions and ensure you are on this list, please go to [my.atlassian.com](http://my.atlassian.com/) and click 'Communications Centre' near the top right of the page."

I cannot see the 'Communication Centre' link on that page, probably due to a design change, but above page not being updated.

Anybody know where to sign up for technical alerts mailing list?

Thanks,

Chris


Answers:
author: Jo?o Palharini
body: Hi Chris!

Actually, that link has changed to *"Email Preferences"* as you can see on the screenshot below. I also highlighted the *"Technical Alerts"* preference pane where you can select which products you want to receive alerts from.

image2015-1-27 16:32:42.png

By the way, thanks for pointing out this error, we'll need to update that orientation! :wink:

Cheers!

Joao  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-I-sign-up-for-the-Technical-Alerts-Mailing-List/qaq-p/417763?attachment-id=2868){#link_1192ac87385256}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/70782/1/image2015-1-27%2016%3A32%3A42.png){#display_1192ac87385256_0}


author: Chris Riley
body: Joao, thanks for the info!

Chris


Tags: confluence-administration
with the attachment macro, is there a way to know who or how many times an attachment was downloaded
Asked by adrian floro:

does anyone know, if theres a way to track who or how many times an attachment on a page was downloaded?


Answers:
author: Boots Wang
body: Nope, not out of the box.

You can use the Tracking plugin. <https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.tracking>

And use the tracking info macro to see view count. There should be other macros that does this as well.

Hope that helps!

comments: author: Boots Wang
body: Oh, I don't think the tracking plugin tells you who downloaded, just the count. It's been a while though... worth a try.
Automatically created categories
Asked by Andrew Nickols:

I'm new to confluence so bear with me.

Is it possible to create an automatically populated year/month/day (exactly how the blog categories are created) for standard pages based on a date I create the page?


Answers:
author: Davin Studer
body: I see. When you create a page you want the left hand navigation to have the pages categorized by year -\> month -\> day. There is no way to do that automatically with the cloud version. You'll need to do it manually.

If you are programatically inclined you might be able to do it with the REST API.

comments: author: Andrew Nickols
body: I'm not currently but I'm a quick learner...Thanks.


author: Andrew Nickols
body: Failing that, can you rename the existing blog?


author: Andrew Nickols
body: I don't think it's the labels.I wanted to know if you can replicate how the blog is set up. When you add a new blog page within a space it automatically adds it to the year, month and day in the side bar and if it doesn't exist it creates it in the sidebar.Can this be done when creating regular pages?


author: Davin Studer
body: Just to clarify, are you asking if it can a add labels to the page when it is saved with the year, month and day?


Tags: cloud

confluence-cloud
connect confluence to Jira over SSL
Asked by Jason Hughes:

Hi

I have setup JIRA for SSL and that works fine. I have installed Confluence on a new server in the same subnet. I get the following error message -

[javax.net](http://javax.net).ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"

<br />

my JIRA SSL cert is here - C:\\Program Files\\Atlassian\\JIRA as per the SSL guide

my Confluence cert is stored here - C:\\Users\\Administrator\\Documents\\keystore.keystore

are these in the right place?

<br />


Answers:
author: Jason Hughes
body: Hi

I checked this and still no joy... I tried using Application Links as well and still the same error!

Not sure what else to do now.

Is there a definitive answer on where the keystores should be? I have mentioned that above and even when I asked the unhelpful support chap I got no answer :smile:


author: Brian
body: Either Confluence cannot set up a trusted Connection to JIRA, JIRA cannot set up a trusted connection to Confluence, or both. The error basically means that one of the applications cannot find the cert of the other application in order to trust the connection. So you'll have to ensure that the Confluence cert is in JIRA's truststore, and that JIRA's cert is in Confluence's truststore.

This KB has some instructions on how to do that: <https://confluence.atlassian.com/display/JIRA/Connecting+to+SSL+services>\]

You can also use the SSLPoke tool to determine if your truststore has the right ceftificates. That tool is described in this KB: <https://confluence.atlassian.com/display/JIRAKB/Unable+to+Connect+to+SSL+Services+due+to+PKIX+Path+Building+Failed+sun.security.provider.certpath.SunCertPathBuilderException>

Hope this helps!


author: Jason Hughes
body: Yes I have and still the same error


author: Julian Riedinger [Decadis AG]
body: Have you added your cert to the keystore of the jre which JIRA is using?


Tags: confluence-administration
Where does Confluence store the Application URL for Application Links?
Asked by Christopher Belford:

We have a simple setup with JIRA and Confluence, each linked to the other via Application Links. We've recently changed the host and port from which JIRA and Confluence are served and I am updating the Application Links in both applications. I was able to update the link information for Confluence in JIRA thanks to [this documentation](https://confluence.atlassian.com/display/JIRAKB/How+to+update+the+url+for+Application+link). However, I cannot find where Confluence stores the Application URL. I've gone spelunking through the Confluence database and have not seen anything referencing the URL that is displayed. Is it stored in the database? Elsewhere? Thanks for any assistance!

Untitled.png  
[](https://community.atlassian.com/t5/Confluence-questions/Where-does-Confluence-store-the-Application-URL-for-Application/qaq-p/223513?attachment-id=311){#link_1192acd2af9b34}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/37873/1/Untitled.png){#display_1192acd2af9b34_0}


Answers:
author: Branno
body: Howdy Christopher!

The application link configuration is stored in the database. You should be able to run the following query to find all applications links:

```
SELECT * FROM bandana WHERE bandanakey LIKE '%rpc.url%'
```

If you want to look for a specific url, you can use the following query but replace \<current-url-here\> with the url to JIRA:

```
select * from bandana where bandanavalue like '%&lt;current-url-here&gt;%'
```

An easier way to change the URL used for the application link, would be to delete and recreate it with the correct URL. All macros that need JIRA (and any other integrations) should work as expected even after this.

Cheers,  
Stephen Brannen \| Confluence Support

comments: author: Christopher Belford
body: Thanks! I visually scanned through the contents of that table but completely skipped over it. I should have done a query to see if it was actually in there.


author: Esther Lansbergen
body: If we delete the application link via the browser, and check the database again, the links are still there. Reason why we check this: we do have a problem with an application link to recreate. Any idea?


Tags: confluence-administration
How can I set Confluence so that I have access from multiple PCs?
Asked by Johannes Horst:

Hello community. How can I set Confluence so that I have access from multiple PCs. We have 5 Users. Everyone should be able to access from their own PC.

At the moment it works only as localhost on the machine where it is installed.


Answers:
author: Nic Brough -Adaptavist-
body: That's a bit more of a network question than Confluence.

If you've done a mostly standard installation of Conflluence on a machine, then it's already happily broadcasting to the wider network, but you've only configured that locally. So, I assume you're accessing it on something like <http://localhost:8090/confluence.> You need to:

1. Test it on the network - can you reach the server on <http://abc.xxx.y.zz:8090/confluence> ? (replace the abc.xxx.y.zz with the external IP address of the server.
2. If you can NOT get there, then it's your firewalls and network routing you'll need to look up
3. If that works, you should get it into your DNS so you can resolve <http://myserver> to that ip address
4. Now try <http://myserver:8090/confluence>

If that last one works, there's a discussion about getting the 8090 dropped out, but if you're happy with that url working, you can just set the Confluence base url to it adn you're done.


Tags: confluence-administration
Confluence Page Individual Restrictions
Asked by Max Heidenreich:

Hello Everybody,

i do have a confluence space and in there is a Page, which i want to unlock for an individual user out of our company who already is registered as a Atlassian User.

Now this user is free to see every page in that confluence space and thats not good.

Is there a way to handle the restriction?

Hope to hear from you!

Greetings from the sunny Hamburg, Max


Answers:
author: Max Heidenreich
body: Hi Paul, thank you for your prompt answer,

Yes thats correct. Only one Page should be visible for him.

But from my point of view it doesn't make a sense to move that page to an other space, because we want to hold the documents by one place and do not want to switch between them. Your idea would be the easy way but also the dirty way from my point of view

I read the documentary but there is no part where these case are described with a solution.

![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

comments: author: Nic Brough -Adaptavist-
body: I'm afraid I'd go with Paul's answer too - Confluence has a simple top-down permissive access model - you need to let him have access to the space first, then restrict him from seeing \*everything\* else in the space.There is a slight variation you could do - keep the page in the space, but rearrange the hierarchy so that you have two main "branches" in the space. Let's call them "public" and "private". For your case, all the pages except the one you want him to see would be in the "private" branch, and that one page would be "public".You then set the space permissions to "let everyone see it" and restrict the "private" page to "everyone except my odd user". The permission will cascade down the private branch and hide all the pages in it from him.As an aside, that probably breaks the heirarchy too, so I'd probably add the "public" page into the private branch with an "include" in the appropriate place.


author: Paul Pasler
body: I see that this seems like a dirty solution to you. But it is the most simple approach to reach your goal, with not too much pain. You surely could give access to the space and restrict every page except the one the user should see. But I would not maintain that, even if there should be more user able to see the page etc.


author: Saba
body: problem with giving access to space but restricting from a certain subtree is that restricted user can still see all the subtrees (including the ones restricted from him) but when he clicks on them he gets an error. It would have been much nice if he couldn't see the restricted subtrees in the first place


author: Nic Brough -Adaptavist-
body: Um, no they can't. If a page is restricted, they don't see it in the tree, nor its descendants.


author: Paul Pasler
body: So you want to restrict the whole space except one page?

In my opinion it is easier to move this page to another space, where he has access.

You surely checked with the documentation?

<https://confluence.atlassian.com/display/DOC/Space+Permissions+Overview>


Tags: cloud

confluence-cloud

page

restriction

space

user
Most Appropriate Place for Feedback?
Asked by Project Manager:

I am so sick of Confluence harassing me **++as I am using the program++** with spammy requests to take surveys and "help make the product better" as well as endlessly popping up tooltips which I have dismissed literally hundreds of times with "don't remind me again" that I'd like to ...well I won't say. I like the product but I'm absolutely amazed that this company think it's appropriate to harass paying users with their spam.

NO, I don't want to take your freaking survey and I don't want to be prompted to take it one more time when I log into the product I pay for, for ++**work use**++.

p.s. I can absolutely assure you these are messages coming from Confluence and that I don't have any viruses or adware.


Answers:
author: Nic Brough -Adaptavist-
body: Could you confirm that you are using Cloud Confluence? And that all the messages are about Confluence and Atlassian?


author: Project Manager
body: Thanks I'll do that.


author: Project Manager
body: Thanks Nic. Yes, we are using Cloud Confluence. Here is a screenshot of an example. This thing greets me endlessly. And it happens on multiple computers with multiple browsers, all with cookies enable. Personally I don't think a cloud software provider even has any business doing this at all in paid software, it's bad form, but I'd have forgotten about it if after I dismissed it didn't prompt me again and again...

Sorry for the frustration but I can truly say I've never experienced this with paid cloud software (edit: I've had some paid desktop software harass me with offers regarding upgrades)

I've also encountered a similar though less irritating issue with, I think it's called "screen tips"? Every time I open a giffy drawing it wants to give me a tour. That's a common practice with software but usually if you say "don't show me again" it stops. But not with confluence/giffy.

Thanks

confluence.jpg

[](https://community.atlassian.com/t5/Confluence-questions/Most-Appropriate-Place-for-Feedback/qaq-p/38340?attachment-id=2341){#link_1188f12d017f6f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/6407/1/confluence.jpg){#display_1188f12d017f6f_0}

comments: author: Nic Brough -Adaptavist-
body: Yes, the server version doesn't do any of this.However, Cloud doesn't do this to me much either. It does ask the questions you're getting, but only when I first start using a new Cloud instance (I jump between clients). Once I've dismissed a box, I don't see it again. Similarly with the Gliffy tour question. Only thing I can think of is the cookie question, which you may have ruled out - I get the questions again if I clear out my cookies and then go back to the Cloud server. But I doubt that's what you are doing. You can set it to be done automatically on browser close - is that a possibility?I would be strongly tempted to raise this with Cloud support - it really shouldn't give you this much grief. (Some, yes, it's by design, but the volume here sounds way too high for you)
How can Confluence content be added to an external search aggregator?
Asked by Kurt Euler:

Hi. I'm interested in using an as-yet undetermined search aggregating tool that would allow customers to do **one** search against the contents of:

1. Our company's Support knowledgebase, which will live customer-accessible Confluence space (server, not hosted), and
2. The contents of our product WebHelp, which lives outside of Confluence.

**Questions:**

1. Does Confluence have a search API that the search aggregator can leverage to compile Confluence content hits into the hit set that the aggregator shows the customer?
2. Can anyone recommend a search aggregator that will do this aggregation? (Note: I see that there's a plug-in called OpenSearch. Would this enable communication with an aggregator?)

Thanks.

-Kurt Euler

Minerva


Answers:
author: Alex Medved _ConfiForms_
body: I agree with Alex, there are many options to answer your question. Couple of ideas from me:

* Using Confluence REST API for searching - <https://docs.atlassian.com/confluence/REST/latest/#d3e1014> (if you are ok with keeping your search index in confluence and having some custom logic with merging search results from different sources)
* Developing a custom extractor, that will notify your external system about content updates/changes - <https://developer.atlassian.com/display/CONFDEV/Extractor+Module> (if you want to maintain your own search index outside and want to get confluence updates asap)


author: Kurt Euler
body: OK, thanks Alex and Sash. I'll look in to these ideas.


author: Alejandro Conde Carrillo
body: I see different options here:

* You could have a crawler which goes through the Confluence pages and index them to give you aggregated results.
* There are options to integrate Confluence with SharePoint which include searches. Check [SharePoint Connector](https://www.atlassian.com/software/sharepoint-connector/overview) for more information.
* Confluence uses [Lucene](http://lucene.apache.org/core/) as the search engine. You could write a program using Lucene which queries Confluence index files and aggregate the results with your other sources.


Tags: confluence-administration