youngmon/atlassian-qna huggingface dataset:
Unable to see External Gadgets Menu
Asked by Ibrahiem Mohammad:

Hi,

I'm unable to find the External Gadgets menu item in General Configurations on my Confluence instance. I'm logged in as a system-admin as you can see but I still don't see the item. Can someone help me understand why, point me to a better source, or point me to a tool I can debug this with?

![jira-confluence-gadgets.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/50712iDB9975E09D7C9FF5/image-size/large?v=v2&px=999 "jira-confluence-gadgets.PNG")


Answers:
author: Diego
body: Hello there!

Ibraheim, there is a possibility that the plugin for gadgets is disabled in your instance. You can verify that here:
> 1. Click Click the **Cog Icon** ![](https://confluence.atlassian.com/doc/files/747833194/747833195/2/1517274813281/cog.png) \> **Manage apps / addons**
> 2. Select to search for **All Apps**   
> 3. Search for **Gadgets**
> 4. Check if the **Gadgets Plugin**is enabled

Further, could you provide us a little more information on this?
> 1. Were you able to access this at some point in the past?
> 2. When did you first notice this issue?
> 3. Was there any kind of change applied to your instance?

Hey, hope this helps Ibraheim. Looking forward to your reply!

comments: author: Ibrahiem Mohammad
body: That did the trick! I'm not sure how it was disabled (maybe a previous admin), but all I had to do was enable it.  

Thank you so much!


author: Diego
body: Hey Ibraheim, great to hear that!

If you ever need something again, come back to the community.


Tags: application-link

confluence-server

jira

jira-server

server
no dropdown menu to choose roadmap macro
Asked by Frank_Cipolla:

New user. working through tutorials. I am not able to find a dropdown menu which is mentioned to choose the roadmap macro. I am on a MacBook Air using safari. Not very impressed with the space mission tutorial so far.


Answers:
author: Shannon S
body: Frank,

Thank you for reaching out!

Could you show me the screen you have now where you're not able to find the dropdown to choose Roadmap Macro?

In the editor, you can find it from the following menus:

![Screenshot 2019-04-08 at 13.57.14.png](https://community.atlassian.com/t5/image/serverpage/image-id/50822iEEEB4A20B04DF486/image-dimensions/405x456?v=v2 "Screenshot 2019-04-08 at 13.57.14.png")![Screenshot 2019-04-08 at 13.57.19.png](https://community.atlassian.com/t5/image/serverpage/image-id/50823i505BBDA523910838/image-dimensions/432x280?v=v2 "Screenshot 2019-04-08 at 13.57.19.png")

I hope this helps, but if not, please share a screenshot of the screen you are seeing currently.

Regards,

Shannon


Tags: cloud

confluence-cloud
Confluence Wiki Look and Feel Reversion?
Asked by Luther Isaac Bower III:

My company just recently upgraded from v6.3.2 to v6.15.1, but we would like to keep the same look of our wiki. How can this be accomplished?


Answers:
author: Nic Brough -Adaptavist-
body: The look-and-feel settings you have embedded in your data are retained, but the look and feel of the UI changes as Confluence upgrades. The old look has gone, replaced with the new, there's no way to go back to it.
add attachment option in jira
Asked by Ronald Prasad:

I would like to add attachments to my Jira board. I am the administrator to my board but not sure were i can go to start adding files


Answers:
author: Nic Brough -Adaptavist-
body: Have a look at the project permissions and check you have "attach files". Then go to each issue (card) and use "attach files" from the options menu.

comments: author: Ronald Prasad
body: is it possible to have an attachment not be in the ticket. I would like to add it on the tab next to the board where it shows roadmap, board, maps etc. can I add a file in that tab as a reference?
Editing files in Confluence 6.14 still possible?
Asked by Bill Purlock:

I just upgraded to Confluence 6.14.0. Now when I try to edit a file inserted into the page I get a message to 'Download the Atlassian Companion App to edit this file'. Editing a file had previously worked. Is there a work around for this problem? I can see that others have had this issue also, but I didn't find a workaround.


Answers:
author: Mikael Sandberg
body: No, the only way to edit a file is to use the Atlassian Companion App. It was introduced as part of the [6.11 release](https://confluence.atlassian.com/doc/confluence-6-11-release-notes-953678666.html) and replaces the [Edit in Office](https://confluence.atlassian.com/conf610/edit-office-files-952622479.html) function.
Permission issues with our public space when added inside an HTML?
Asked by billy.horga:

**Issue:**   

Getting permission issues when trying to to host/view the our public space.  
Specifically when trying to make our personal confluence website load inside another website.  
**Quick notes:**

1. The standard confluence website loads perfectly fine when hosting it in our website inside a Div window
2. Our public space page gets blocked due to "permission issues" when inside a Div window
3. The permissions are set as "everyone" on that space can read/view but not comment, edit or delete
4. If the website/link is opened from its own window there is not issues.

<br />

**Questions:**

1. What are the permissions causing this error?
2. Would having the space public take slots from our personal confluence spaces available?
3. How can we have that specific part of our confluence be available for the public?

<br />

here are some images showing what I mean about the confluence website loading normally, while our public space in confluence website doesn't; also an edited image as to what we want to achieve.  

**What we want:**   
![What we want.png](/t5/image/serverpage/image-id/50688i0D0A8E6DA1270D41/image-size/large?v=v2&px=999 "What we want.png")**What we get:** ![what we get.png](/t5/image/serverpage/image-id/50686i97974A43128B8304/image-size/large?v=v2&px=999 "what we get.png")**Example of confluence working:** ![example of confluence working.png](/t5/image/serverpage/image-id/50687i06D5599DF311927B/image-size/large?v=v2&px=999 "example of confluence working.png")


Answers:
author: Diego
body: Hello there!

It looks like you want to display Confluence within an iFrame, is that correct?

If that is the case, this is not available for Confluence Cloud as it requires the modification of instance files. Her you can see some of the differences between Confluence Cloud and Server:

**[Functional differences in Confluence Cloud](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html)**

Further, we also have a feature request that aims at enabling this feature in few selected sites. You can check it here:

**[CONFCLOUD-40640 \| Add system property to allow for whitelisting domain(s) when clickjacking protection is disabled](https://jira.atlassian.com/browse/CONFCLOUD-40640)**

Now, having Spaces set to public access should not count towards your license count due to the fact they are open for anyone to access. Meaning users will not need to login to your instance for this to be possible. You can check a little bit more about this here:

**[Setting Up Public Access - Confluence Cloud](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html)**

Let us know if there is anything else we could address for you!

comments: author: billy.horga
body: Thank you Diego for the all the information provided.  

I will be checking them out when I have the time and post an update if my issues were resolved.

Once again, thank you for the help,  

Regards, Billy.


Tags: cloud

confluence-cloud

issue
Searching Confluence for macroName:jiraissues* does not work
Asked by Chad Goodrich:

We have many pages in our Confluence spaces that use the Jira issues macro. Trying to use the advanced search to display pages that use this macro does not return any results.

    macroName:jiraissues*

What am I doing wrong?

Also is there any way to search for part of a query within that macro?


Answers:
author: Diego
body: Hello there Chad!

The only thing that is not right in your query is that jiraissues is the name given to one of the modules under the Jira macro.

If we look at the page storage format, we see that the macro itself is named Jira:

```
?<ac:structured-macro ac:macro-id="MacroId" ac:name="jira" ac:schema-version="1">
<ac:parameter ac:name="server">Jira</ac:parameter>
<ac:parameter ac:name="columns">key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution</ac:parameter>
<ac:parameter ac:name="maximumIssues">20</ac:parameter>
<ac:parameter ac:name="jqlQuery">creator=currentUser() </ac:parameter>
<ac:parameter ac:name="serverId">serverID</ac:parameter>
</ac:structured-macro>
```

If you change your query to:
> macroName:jira

It should work. You can take a look at this here:

**[CQL Field Reference - Macro](https://developer.atlassian.com/server/confluence/cql-field-reference/#macro)**

Now, could you clarify what you meant by : "is there any way to search for part of a query within that macro?"

You want to look for the JQL that was sent within the macro itself?

Looking forward to your reply!

comments: author: Chad Goodrich
body: Thank you Diego. That clarifies things.

I was hoping to find only pages that display list of issues from a query. Using macroName:jira returns any time a single Jira issue is linked as well.

We changed a Jira field name and we wanted to know what impact it had on Confluence pages. So yes, we wanted to look for the JQL that was sent within the macro itself to see if it contained the field name. However, even just returning only the pages that had the Jira macro which listed issues that were returned via JQL would be helpful.

Thanks again!


Tags: confluence-server

jira

server
Barely legible
Asked by Baerbel Reinecke:

small font, hardly any contrast, bold symbols with invisible details - very disap


Answers:
author: Daniel Eads
body: Hey Baerbel,

In Confluence 6.7, the default color scheme and some fonts were updated to match Atlassian's most current design guidelines. While the default size of the font didn't change, some users felt that the new font family was not to their liking.

If you'd like to apply different styles to Confluence, you can [use these instructions](https://confluence.atlassian.com/doc/styling-confluence-with-css-166528400.html) to do that per-space. For the body text that I have seen people ask about modifying in the past, the color and font family can be changed to their Confluence 6.6 and below values:

```
body {
    color: #333;
    font-family: Arial,sans-serif;
}
```

You can also make other CSS changes for individual spaces from that page. Non-customized Confluence will only have those two changes for body text, but it's possible to add more customizations if you still would like to adjust sizing or fonts.

Cheers,  
Daniel


author: Nic Brough -Adaptavist-
body: Off-the-shelf, Confluence will not do that.

So, what have you customised, or what have you done to your browser to make that happen?

comments: author: Baerbel Reinecke
body: I dd nothing, there was a downtime and afterwards everything looks different. I assume next version has been rolled out


author: Baerbel Reinecke
body: There was an upgrade from version 6.6.1 to version 6.15.1 (maintenance release for security reason). Can you please advice, how to improve readability in this version? Or is it planned for one of then next versions?


Tags: confluence-server

server
How do I set a page id?
Asked by agileassets_mmeehan:

I recently inherited an existing set of help documents. Some of the old documents have page ids which is how the developers made the help context sensitive. But some of the newer ones don't have page ids so they can't be added to our existing system and I can't figure out how to create one and have it display on the help pages so the developers can readily access it.


Answers:
author: Nic Brough -Adaptavist-
body: There is no way to set a page id. The page id needs to be decided by Confluence, in order for it to remain consistent and unique.


Tags: confluence-server

server
Draw,io cannot edit drawing
Asked by Keith V:

I have a sequence diagram in confluence / Draw.io. it is currently named 'untitled diagram.drawio"

I find the drawing on the **draw.io diagrams** page. If I click on either drawing I see it, but if I click on the pencil to edit it I get an error saying "Diagram not found. Diagram does not belong to a published page.

I did save it multiple times and the preview looks right, I just can't edit it.

There is a second drawing with the same name that may be the issue?


Answers:
author: Josephine Serruys
body: Is this topic has been solved?

comments: author: Marija Radovic
body: Hi,

if you have an issue with diagram editing, feel free to submit all the details to <https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49>

This is very old thread so ticket submit sounds like a better way to go.

Kind regards,

Marija


author: Marija Radovic
body: Hi,

Thanks for contacting us.

This sounds like your diagram is a draft i.e you didn't publish it.

In "draw.io diagram" section you can see all the diagrams, including drafts but when you select a draft from there, you are not able to edit it.

So my suggestion would be to click "Your work" (click Confluence logo in the top left part of the screen)

Find your diagram and click it. You will be able to publish it or edit it (when hovered, edit button will appear)

Once you publish it, you will see it in your space.

Does this help?

Regards,

Marija

comments: author: Keith V
body: Marija,

Thanks but no, that didn't work.

Under my work is a only the page that the diagram is on, when I go to that page, the drawing is a very old version, editing, edits the old version of the drawing.

Publishing worked but only published the old page

If I open the attachments for that page I can see a png for the drawing and the drawio file. I can also see older versions of the png and the drawio files.

If I try to edit, or do anything, to the drawio files I get a text file of what looks to be ascii encoded binary.


author: Marija Radovic
body: Thanks for the reply.

Could you tell me if you are using the new Confluence editor, please?

If you are, there is a possibility (the new editor potential issue) that only the first save is applied to the page.

A solution could be to open the draw.io file in draw.io online <https://www.draw.io/>

and copy/paste to Confluence draw.io editor.

Does this help?

Marija,


author: Keith V
body: I'm using the online version at https://\<mycompany\>.atlassian.net

I was able to save the latest version to my computer, then upload it to draw.io and then save it, import it and add it to the confluence page.

But clearly confluence is broken as far as using draw.io

This is the second attempt to make it work with the same results

Keith


author: David Benson _draw_io_
body: You're likely hitting <https://jira.atlassian.com/browse/CONFCLOUD-62749>. And yes, it needs urgent fixing.


Tags: cloud

confluence-cloud
Is there a way to export activity data from Confluence?
Asked by Tor Loege:

Is there a way to export activity data such as page views, most posts etc? I see how you can get summary Space activity from Space Tools - Activity but I don't see how you can export the details. I like to see what pages are used, how often, which pages are not used etc.


Answers:
author: Jonathan Smith
body: Hi [@Tor Loege](/t5/user/viewprofilepage/user-id/2990434) ,

[Analytics for Confluence](https://marketplace.atlassian.com/apps/1215795/analytics-for-confluence?hosting=cloud&tab=overview) is a reporting add-on which may help you out.

Otherwise, if you are on server and have access to the database, you may be able to create your own reports.

We attempted to create our own reports, but only go to the content level, not the views level.

Best of luck!

- Jonathan
Custom fields do not work in Jira Macro
Asked by Stephanie Groot:

I'm using the Jira Macro to display release notes in Confluence. Because you can't customize release notes in Jira Cloud, I created a custom field. The Jira Macro on my Confluence page will show the list of issues if I used standard fields in the display options. However, the Jira Macro will not display the list of issues if I include the custom field in the display options; an error box displays with a link to view the list in Jira.

Does anyone have an idea of how to make this work?


Answers:
author: Diego
body: Hello there!

Stephanie, I created a Custom Field called COLOR. You can see it here:

![Screen Shot 2019-04-10 at 17.37.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/51174i06DA3477ED25BCDB/image-dimensions/437x146?v=v2 "Screen Shot 2019-04-10 at 17.37.55.png")

When I insert the custom field in my Jira issue macro, it shows up:

![Screen Shot 2019-04-10 at 17.42.00.png](https://community.atlassian.com/t5/image/serverpage/image-id/51175i91FB85838C0DA94A/image-dimensions/511x130?v=v2 "Screen Shot 2019-04-10 at 17.42.00.png")

So, could you give us a little more info on this behaviour? We can try and replicate the issue:
> 1. What is the field type?
> 2. Was it working previously?
> 3. What is the issue type used?
> 4. Are other custom fields showing as expected?

Looking forward to your reply Stephanie!

comments: author: Richard Bergmann
body: Hi Diego, I am experiencing the same behaviour.

* Field Type does not seem to matter, I tried the following:
  * Date
  * Label
  * Select List
* Issue Type does not seem to matter
  * Story
  * Task
* I am only expecting this behaviour in one instance, Confluence version 6.3.4 Jira version 7.2.10

Any other factors that could be relevant?


author: Stephanie Groot
body: It must have been a fluke because everything is working now.

Thank you for responding, Richard.


Tags: cloud

confluence-cloud

jira
Blogs publicaciones / Blogs publications
Asked by Angel Martin Rubio G?mez:

No conseguimos crear mas de un blog por espacio ?Seria posible? Queremos evitar crear uno por equipo.

Al igual que el ?rbol de paginas se puede modificar ?Se podr?a hacer lo mismo para los posts de los blogs?

Una vez creado un post ?Se puede posponer su publicaci?n para que salte de forma autom?tica a una fecha futura?

He buscado por foros, manuales,... sin ?xito o con alternativas de baja calidad. El objetivo final es poder gestionar novedades para mas de 30 equipos sin tener que crear 30 espacios diferentes y poder programar las notificaciones via post con el menor numero de intervenciones posibles.

Seguramente que por c?digo se pueda hacer, pero no queremos recurr? todav?a a ese punto.

Un saludo y muchas gracias

--------------------------------------------------------------------------------------

We couldn't create more than one blog per space. Would it be possible? We want to avoid creating one per team.

The same as the page tree can be modified. Could we do the same for blog posts?

Once a post is created, can its publication be postponed so that it automatically jumps to a future date?

I have searched for forums, manuals,... without success or with low quality alternatives. The final objective is to be able to manage news for more than 30 teams without having to create 30 different spaces and be able to schedule notifications via post with as few interventions as possible.

Surely that by code can be done, but we do not want to resort to that point yet.

Greetings and thank you very much

Translated with [www.DeepL.com/Translator](http://www.DeepL.com/Translator)


Answers:
author: Vero Rivas
body: Hi [@Angel Martin Rubio G?mez](/t5/user/viewprofilepage/user-id/2988833)

?chale un vistazo a esta p?gina:

<https://confluence.atlassian.com/doc/blog-posts-834222533.html>

Pero creo que solo puedes crear uno.

Saludos.


Tags: blog
Team Calendars doesn't show JIRA sprints/releases/issues
Asked by nick.rozhdestvensky:

Hi all!

I have:

* JIRA 8.0.2
* Confluence 6.9.1
* Team Calendars 6.0.14

And I can't see issue dates, agile sprints and project releases after creating the same events in my calendar. My calendar is empty.

Found in log:

```
2019-04-05 14:48:44,968 ERROR [http-nio-8090-exec-19] [extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator] load Could not load calendar content from cache key
-- referer: https://.../pages/viewpage.action?pageId=85461210 | url: /rest/calendar-services/1.0/calendar/events.json | traceId: 9e3f5d7c3d257c0c | userName: nick
com.atlassian.confluence.extra.calendar3.exception.CalendarException: calendar3.error.jiralink
```

Application links are OK.

iCalendar plugin is ON.

How it may be fixed?


Answers:
author: Colin McDermott_GLiNTECH
body: Hi Nick,

Curious if this was for a Single user or for all Confluence users?

I am seeing this with a single user and similar message:

\[extra.calendar3.calendarstore.CalendarDataStoreCachingDecorator\] load Could not load calendar content from cache key  
-- referer: https://.../pages/viewpage.action?pageId=85461210/calendar/mycalendar.action \| url: /rest/calendar-services/1.0/calendar/events.json \| traceId: mytraceid \| userName: myuser  
com.atlassian.applinks.api.CredentialsRequiredException: You do not have an authorized access token for the remote resource.

Could be different causes as mine is throwing a credential exception.


author: Edward Basiliere
body: Updating the Jira iCalendar plugin to 1.5.0 resolved this issue for us after upgrading Jira Software to version 8.0.0.


author: Rian Spivak
body: Did you ever get an answer to your quetsion? I'm seeing this in our Development environment after updating Confluence and JIRA as well.

comments: author: nick.rozhdestvensky
body: I'm waiting for JIRA 8.1.1 because of <https://jira.atlassian.com/browse/JRASERVER-68903>.


author: nick.rozhdestvensky
body: I know about [this](https://confluence.atlassian.com/teamcal/add-jira-events-241566244.html) article. It doesn't work.


Tags: jira

team-calendars-for-confluence
Info mail after publish
Asked by Michael Hanghoej:

Every time I make a small changes in a document on Confluence my pears get an email message. That soon is perceived as spam and not useful information.

Do anybody know how to disable the feature of sending emails every time I publish something?

Thanks


Answers:
author: Petr Van??ek
body: Hi,

just click on "three dots" and click on "Publish without notifying watchers".

comments: author: Michael Hanghoej
body: Great, simple of cause ;-)

Thanks for your assistance.


Tags: cloud