youngmon/atlassian-qna huggingface dataset:
Move cards with 50% checklist completion to next list.
Asked by Dylan Wright:

I am looking to find out how I can move cards from one list to the next once 50% of a checklist has been completed. I have approximately 21 people on my Trello, of which all of them are different "rank levels".   

I am looking to use this as a voting system with check lists. I have an automation already setup now which adds checklists to the card as it moves up the line of lists.

I know this is something quite odd, however I would love for it to work.

It's definitely difficult to explain but the best way I can put it is: How do I move a card to the next list in line once the checklist reaches 50% votes/checks.


Answers:
author: milynnus
body: [@Dylan Wright](/t5/user/viewprofilepage/user-id/5543025)

While there are badges that will indicate how many items are completed on card (1) there is no trigger for it (2) it is for all checklists on a card. What is probably need is your custom webhook that will watch the board for item completion and to set a trigger or move the card to the desired list. You might have to handle cases where for other changes that can after what is considered as 50%.


Tags: cloud

trello-cloud
label colour and label order
Asked by Trello Private:

This is insane, when I edit the label names as suggested, the labels are sorted in the right order: 1,2,3. As soon as I change the colour though from red being 1, oragange being 2, yellow being 3 and 4 being green/done which is the utmost basic normal traffic light way of labelling anything as regards priorities, the label order is reversed exactly the other way round again.


Answers:
author: Alisson Sartor
body: Hello!  

Unfortunately, right now, there's no way to reorder the labels; it was suggested internally but is still being considered.  

Kind regards  
Alisson  
Trello Team

comments: author: Trello Private
body: Thx for your response, Allison. I don't understand why such a basic organisational feature hasn't been implemented straight away from the beginning.  

Online work is only efficient when categorising and sorting cards, tasks, emails, tabs, bookmarks, i.e. anything works flexibly at all ends.


Tags: cloud

colour

label

trello-cloud
N?o consigo recuperar minha conta no trello
Asked by MARCELA REGINA DE SOUZA SILVA:

Ol? Boa Noite! n?o consigo cancelar a exclus?o


Answers:
author: Nicolas Grossi
body: [@MARCELA REGINA DE SOUZA SILVA](/t5/user/viewprofilepage/user-id/5542900) Welcome!, you might take a look at this thread: <https://support.atlassian.com/trello/docs/recovering-your-trello-account/>

HTH

Nicolas


Tags: atlassian-accounts

cloud

not-applicable

trello-cloud
Does Trello handle financials/expenses/costing?
Asked by Melanie Wylie:

We need to tie costs to a huge project.


Answers:
author: milynnus
body: [@Melanie Wylie](/t5/user/viewprofilepage/user-id/5542857)

Trello is an exceptionally flexible and cost-effective tool that empowers teams with the benefits of a visual perspective. It can be seamlessly adapted and customized to suit your specific requirements, whether it's optimizing board designs, automating tasks, integrating additional functionalities through add-ons, or connecting with other software effortlessly via platforms like Zapier, Make, or your own API microservices.

You can use it to coordinate work related in your finance department or if it is about reporting completion to finance etc you can do so. You can have members of the team report on time spent from inside the workflow process. There are some useful power up you can use for that.

I have some articles that might be helpful to see how Trello can be use or used by some clients. <https://newblogdoc-1-l0174261.deta.app/tags/trello/>
In a custom workspace view, why does it open a new tab when i click a card?
Asked by Mathieu Bourgeois-Joanisse:

My team created their own personal views from the workspace view sections but every time they click a card from that view, it opens up a new tab which takes more time to load and add's a few unecessary steps each time. Is there a setting or some way to change that?


Answers:
author: Alisson Sartor
body: Hello, Mathieu!  

<br />

At the moment, it is not possible to change the behavior of opening a new tab when clicking to open a card from that view. This is a native feature of the Trello Workspace View, and there is no configuration option available to change this setting.  

Kind regards,  
Alisson  
Trello Team


Tags: cloud

trello-cloud
Is there a way to by pass the 20 view limit? and if not how can you get all cards assigned to a user
Asked by Mike Hancoski:

Lets say you have 100 boards  

and a single user has 50 cards assigned any of those boards  

how do you get a list of all assigned cards?  

Since you can not make a view with over 20 cards  

Does enterprise trello allow more then 20 boards in a view  

Please do not suggest POWER up that makes a report and costs money, if I wanted to do that I would just create a power up that outputs all the cards into a report that is not really using trello it is more like using a spread sheet out side of trello  

or does trello just stop working past 20 boards?   

No solution here

<https://community.atlassian.com/t5/Trello-questions/Why-can-we-only-include-20-boards-in-a-view-on-workspace-view-we/qaq-p/1923772>  

Or here

<https://community.atlassian.com/t5/Trello-questions/max-of-20-boards-in-workspace-view/qaq-p/1918093>  

Has no one figured out a way to make this work? I just setup trello with 100 clients and all of my companies users and basically if there is no way to get past this we have to use a different product


Answers:
author: Alisson Sartor
body: Hello, Mike!  

Right now, our Workspace Calendar and Workspace Table Views can only display 20 boards at once. I checked, and our team says these limits are in place to ensure that these Views run smoothly and have the best performance possible.  

Kind regards,  
Alisson  
Trello Team  

<br />


Tags: cloud

trello-cloud
All links in description disappeared - Can't find trello tech support
Asked by Allan Smith:

I spent hours picking out selections for a new build house and linking to all the fixtures I want in the house. I just went back to that card and all the links are gone like they were never there. How do I contact support to get a rollback?


Answers:
author: Nicolas Grossi
body: [@Allan Smith](/t5/user/viewprofilepage/user-id/5062453) You have to use the community. Support is not for free counts currently.

Sorry,

Nicolas


author: Allan Smith
body: just realized the links are there if I click on the description field to edit it. Kind of a pain but way better


Tags: cloud

trello-cloud
Como saber quem ? o administrador das ?reas de trabalho que compartilhamos na empresa?
Asked by Gregory Machado:

Pois gostar?amos de fazer o upgrade pra premium e somente o administrador pode faz?-lo.


Answers:
author: Nicolas Grossi
body: [@Gregory Machado](/t5/user/viewprofilepage/user-id/5542763) Welcome, all the member that are "admin", see: <https://support.atlassian.com/trello/docs/making-a-user-an-admin-of-a-board/>

HTH

Nicolas


Tags: cloud

trello-cloud
Billing for single license
Asked by Kelley York:

Hi! I've been wanting to upgrade to the Standard plan for $60/year. However, it keeps wanting to charge me for two licenses ($120/year)---one for me and one for a multi-board guest.

I don't need this as I'm the only one who uses my boards. Is there a way to get a single license rather than having to pay double for one I'm never going to use?


Answers:
author: Gaurav Kataria
body: You can remove the multi-board guest from your workspace or change them to a single-board guest. Then, it will only charge you for a single license. More details here: <https://support.atlassian.com/trello/docs/multi-board-guests/>


Tags: billing

cloud

license

standard

trello-cloud
Can't switch Trello boards from the sidebar
Asked by SC:

Using Firefox

I used to be able to switch Trello boards from the sidebar. Now, when I click a board, nothing happens. I have to back out and get to the board another way.

![Screenshot 2024-07-12 at 10.11.51?AM.png](/t5/image/serverpage/image-id/335318i594531D95673A7F5/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 at 10.11.51?AM.png")


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

To add to Vronik's answer, please follow the browser troubleshooting steps here: <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

If the issue persists, please let us know!

All the best,

Lara  
The Trello Team


author: Vronik
body: Hi

Try it in an incognito window or in another browser to check that the same thing does not happen to you, it is a functionality that works perfectly, you can also try it in the app

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

trello-cloud
Adding member back that recently deleted
Asked by Dilshod Matyakubov:

Recently I removed members from Trello and now I decided to return them back. When I am trying to add them back I am getting this error. I am not sure how to handle it

![photo_2024-07-12_05-30-46.jpg](/t5/image/serverpage/image-id/335315i336A6D7E9A94BC42/image-size/large?v=v2&px=999 "photo_2024-07-12_05-30-46.jpg")![photo_2024-07-12_05-30-53.jpg](/t5/image/serverpage/image-id/335314iAFE38744BF242161/image-size/large?v=v2&px=999 "photo_2024-07-12_05-30-53.jpg")


Answers:
author: Nicolas Grossi
body: [@Dilshod Matyakubov](/t5/user/viewprofilepage/user-id/5542668) Welcome, this appears to be an issue on atlassian side, depending on your account type, you might contact support.atlassian.com


Tags: adding

member
Checkbox not visible in Firefox when a due date is added to a card
Asked by SC:

Using Firefix

I give a card a due date. There used to be a visible square checkbox next to the date to check, but it's no longer visible. I can still check it though.

![Screenshot 2024-07-12 at 10.11.32?AM.png](/t5/image/serverpage/image-id/335316i53F0A55CA9F3C11B/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 at 10.11.32?AM.png")![Screenshot 2024-07-12 at 10.11.38?AM.png](/t5/image/serverpage/image-id/335317i99D76F5D163CAC8E/image-size/large?v=v2&px=999 "Screenshot 2024-07-12 at 10.11.38?AM.png")


Answers:
author: Alisson Sartor
body: Hello, SC!  

Welcome to the community.  

Can you test this in incognito mode? I just tested on the last version of Firefox, and the checkbox was available, as you can see in the screenshot below. Could it be a browser cache issue, maybe?  

![Screenshot 2024-07-15 at 16.28.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/335739i7030128CDFF9631A/image-size/large?v=v2&px=999 "Screenshot 2024-07-15 at 16.28.37.png")  

<br />

Kind regards,  
Alisson  
Trello team


Tags: cloud

trello-cloud
'Your Items' missing from Trello Home page
Asked by Emma Salib:

I've got a checklist associated with each of the cards in my Board. I want to be able to see all checklist items allocated to me in one place.

I understand that this is usually viewable from the 'Home' page under 'Your items'.

However, when I navigate to Home, all I can are 'Highlights' - how to I view 'Your Items'?

Emma


Answers:
author: Lara
body: Hi Emma,

Thanks for reaching out!

Can you please confirm that you are a member of a board that is part of a paid Workspace? Assigning checklist items is only available on a paid plan.

If so, you should be able to view your assigned checklist items at <http://trello.com/my/tasks>.

You can read more about advanced checklists here: <https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team

comments: author: Emma Salib
body: I'm on the free plan but I've assigned the tasks using the @ key. Is this different?


author: Lara
body: Hi Emma,

Ah, that is different, as it's not assigning the item; you're simply mentioning the user.

If it helps, you could perform a search such as **checklist:"@username"** to get cards where you were mentioned in a checklist.

For more information on special operators in search, see 'Searching for cards and boards': <https://support.atlassian.com/trello/docs/searching-for-cards-all-boards/>.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


author: Emma Salib
body: Thank you. That does answer my question. So which Trello pricing plan would allow me to assign the checklist items and view the checklist items from the home page?


author: Lara
body: Hi Emma,

Advanced checklists are available on any paid plan (Standard and above). You can view our pricing here: <https://trello.com/pricing>

And a comparison of those plans here: <https://support.atlassian.com/trello/docs/which-trello-plan-is-best-for-me/>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: cloud

trello-cloud
For the Standard plan, how many people can be members of multiple boards?
Asked by G?raldine Desbetes - ADULM:

Hello,

For the Standard plan, how many people can be members of multiple boards ? Thank you !


Answers:
author: Rasmus Wulff Jensen
body: As it is a paid plan, you can have as many members as you like (as you pay for them)... Only free users in a paid plan is Single Board guest users (which you can also have unlimited of btw)


Tags: cloud
A Trello workspace disappeared without me deleting it, how to fix it?
Asked by Est?dio Joir:

One of my workspaces disappeared from Trello and I didn't delete it. Does anyone know how to recover? I need the help of support, but there's no way to contact them directly.


Answers:
author: Est?dio Joir
body: The issue has been resolved. I just had to reopen the boards in a new Trello workspace. Thanks guys.

comments: author: Philippe Lamote
body: I had the same... Trello just closed -completely unannounced!- an entire Workspace with all its boards.   
This was so out of character that I was first convinced I was hacked.   
I LOVE Trello but in this it seems the team dropped the baton. Very scary experience!


Tags: cloud

trello-cloud
Card level permissions
Asked by Komal:

Is there a way to restrict card access to specific board members? And prevent members from archiving or deleting the cards.


Answers:
author: ?i?dem B?y?ka?ik
body: Hello [@Komal](/t5/user/viewprofilepage/user-id/5542435) and welcome to the community!  
You can try [Hipporello's Card Share Power-Up](https://www.hipporello.com/trello-power-ups/trello-card-share). It allows you to grant access to some cards by publishing them on a user portal, where only the person you've shared them with can view them. The person you share certain cards with will not have access to the rest of your board.   

Give it a try and let me know if you need any help!  


author: Nicolas Grossi
body: [@Komal](/t5/user/viewprofilepage/user-id/5542435) Welcome! You might review this information: <https://community.atlassian.com/t5/Trello-questions/Trello-card-level-permissions/qaq-p/979670>

HTH

Nicolas


Tags: cloud

permissions

trello-cloud
There is a glitch in attachement view
Asked by Raj:

Troubleshooting steps I have taken

1) I have logged out of Trello, cleared the cache, and logged in.  

2) Some cards![Trello - Attachement error.JPG](/t5/image/serverpage/image-id/335248iFEF82B7C2D83E427/image-size/large?v=v2&px=999 "Trello - Attachement error.JPG") are still having issues. Pressing ctrl F5 helps fix the problem, but I cannot always do this.


Answers:
author: Sherry Hunter
body: Same with my account. I wonder if they've done some updates, because I've also noticed formatting options has changed. For instance, words with a weblink used to show up in blue color with an underline AND NOW no color and no underline. This is very inconvenient!  

And not having the attachment with a preview is VERY inconvenient!!

THANKS FOR THE **CONTROL+F5** TIP.  

I'm hoping someone has an answer.


Tags: cloud

trello-cloud
Will Jira Product Discovery be in scope for the next SOC 2 and ISO assessment?
Asked by gary.lee:

Hi Jira Product Discovery team.

I'd like to install and use this app but the Security\&Compliance team in my company asked the below questions. Before I get the answer to this question, I couldn't move forward to install and play with the app.

Will Jira Product Discovery be in scope for the next SOC 2 and ISO assessment that Atlassian will conduct? I've already searched for it on this page, but I cannot find it.  
<https://www.atlassian.com/trust/compliance/resources/soc2>

thanks,

Gary,


Answers:
author: Tanguy Crusson
body: Hi [@gary.lee](/t5/user/viewprofilepage/user-id/3749251) , yes, it will be in scope for before we exit the beta !

comments: author: Ben Franz
body: Hi [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312)

We are also looking forward to using Product Discovery but are blocked by the same compliance question.

It's been a few months since May, so I thought I'd check in. Any chance this is now SOC2 compliant or not yet?

I don't see it [here](https://www.atlassian.com/trust/compliance/resources/soc2). Or is it part of Jira Cloud?

Thanks!

Ben
Use "Find an idea" box to search non-summary fields
Asked by Seth Mason:

I would like to use the "Find an idea" box which is the lower of the two search boxes in Product Discovery to search for fields beyond the Summary field. For example, I'd like to be able to look for an idea based on it's key.

This behavior is available if I first click "filter" and then use the resulting search box in the popout side bar on the right.

Btw, it is confusing that there's three search boxes:

1. Top of page on right: global search
2. top of table on right: summary field in table. \<-- make this search other fields
3. Filter: Summary and Key (can't figure out what other fields it searches).


Answers:
author: Tanguy Crusson
body: Hi [@Seth Mason](/t5/user/viewprofilepage/user-id/4731463) , thanks for this, we'll see if we can add issue keys to that search box, that makes complete sense.

Otherwise I agree we need to do some clean up

comments: author: Seth Mason
body: Thanks [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) can you let us know when it's added?
Idea with dealine
Asked by lprada:

Hi, sometimes an idea has a deadline, for example yo have committed the ideas to a big client or you need it to be done because your tecnhnology will be deprecated. I have create a deadline field but I whant to have a formula that gives me days until deadline is this posible?


Answers:
author: Tanguy Crusson
body: Hi [@lprada](/t5/user/viewprofilepage/user-id/176390) I'm not sure if what [@Nina Thomas](/t5/user/viewprofilepage/user-id/4724837) suggested would work (I need to check with the team if the expression language supports date manipulations already), but there's something you could do today which is to format the field to highlight ideas with a date coming up in the next X days: <https://www.loom.com/share/9d81db81b4d94f8c8fee549925cd562b>

comments: author: lprada
body: Thanks


author: Nina Thomas
body: Have you tried using the fx (Formula) field type to create a formula expression from scratch?

![image.png](/t5/image/serverpage/image-id/195830i9511061531360854/image-size/large?v=v2&px=999 "image.png")

comments: author: lprada
body: I dont know what expression to use this? {deadline} -{now}


author: Tanguy Crusson
body: I've just checked with the team and unfortunately we don't support date manipulation in the formula fields... Yet!


author: lprada
body: Ok, I will use the format for the time being.
Using the Create button under delivery doesn't copy a description to the new card
Asked by sharon.prajzner:

Since we can't move or clone anything, and we have to create a copy for delivery, I expected my idea description to copy to the card I created on a software project, but it doesn't. Only the summary appears to copy to the new issue and I have to copy/paste and re-link everything to the new issue that I already had on the idea so the developer has it.

Will it always work this way? It's a lot of rework if someone spends time on their idea.


Answers:
author: Tanguy Crusson
body: Hi [@sharon.prajzner](/t5/user/viewprofilepage/user-id/3809961)

Currently the idea is accessible via an issue link in the delivery issue in Jira Software. We plan to show more information there (for example the description of the idea, and a selection of fields) - as currently just having an issue link is a bit "dry".

However we do see the 2 as having a different purpose: the idea is where you collect insights and decide **why** you want to prioritize something (the problem it's solving, the solutions explored, how you plan to measure success, etc.) while the delivery issue/epic should focus on **how** you plan to deliver it (break down into tasks/releases/etc.)


author: Erin Mihalik
body: I would ask "why" are you making a full copy for the Delivery aspect? The link will always exist and hold all the background. The Delivery piece will be an epic which doesn't always need a ton of info and stories will end up being broken down anyway.
What is Linked Issues supposed to do?
Asked by sharon.prajzner:

The linked issues count does not appear to change when I link issues on Software boards.

What is this supposed to count?


Answers:
author: Tanguy Crusson
body: Hi [@sharon.prajzner](/t5/user/viewprofilepage/user-id/3809961) the "linked issues" field counts the number of issues linked to the idea - but excluded issues from the delivery tab in the idea.

To see a count of those, you can use the "delivery status" field - which tells you how many issues from the delivery tab are in what status

comments: author: sharon.prajzner
body: [@Tanguy Crusson](/t5/user/viewprofilepage/user-id/502312) How are you supposed to link an issue in this product then? That option is under the Delivery tab after you open a card, and what I used to link my issues which are all in software projects.


author: Tanguy Crusson
body: [@sharon.prajzner](/t5/user/viewprofilepage/user-id/3809961) it's funny how trying to explain something forces us to step back and look at what we did sometimes :D

You are right, there are 2 places where you can link issues:

1. In the delivery tab, you can link an idea with delivery tickets from a Jira Software project. The semantics here are: what you link from here are the tickets that are about delivering the idea, so you can then track the delivery status. You can use the "delivery progress/status" fields in any view to track this status
2. At the idea level as shown here: you would typically use that to link ideas with each other (e.g. this idea relates to this other idea)

![Screenshot 2022-04-19 at 15.03.28.png](/t5/image/serverpage/image-id/193500i7AB0D58BB5AFF5BE/image-size/large?v=v2&px=999 "Screenshot 2022-04-19 at 15.03.28.png")

We'll clean that up so they don't both say "Link to issue" (because that's confusing)
How do I Clone an Idea?
Asked by Jonathan Hau:

I'd like to be able to clone an idea. For example I know an idea can be split into more than 1 idea because it's too general, but it already has a lot of content that I want in the new idea. How do I clone it? (without needing to copying and pasting the whole description)


Answers:
author: Tanguy Crusson
body: [@Jonathan Hau](/t5/user/viewprofilepage/user-id/4658982) what you can do today is create new ideas and copy insights over - however you'd need to copy the description manually.

Good suggestion re: cloning - we'll look into it


Tags: clone

idea
Linking to a comment in Product Discovery is missing.
Asked by Seth Mason:

I'd like to link directly to a comment. The "link" icon is missing next to a comment title in Product Discovery, it's there for comments in Jira Software projects.


Answers:
author: Tanguy Crusson
body: That is correct [@Seth Mason](/t5/user/viewprofilepage/user-id/4731463) - it's the same for insights, and we plan to add both. Thanks for the feedback!