youngmon/atlassian-qna huggingface dataset:
Does trello work properly with Safari browser version 15.6.1?
Asked by Hazel E Wallace:

*** ** * ** ***

I have an old **MacBook Air (2013)** which currently has **OS High Sierra.** I am planning to update **Catalina** (mainly because of browser issues with Safari not loading or working properly with platforms like Trello, Linkedin etc). From my research I understand the latest version of Safari that goes with Catalina is**15.6.1** Wanted to check that this browser will work correctly with Trello. Thanks in advance!

Hazel


Answers:
author: Mutya A
body: Hi Hazel,

Trello should work with OS Catalina on Safari. If that isn't the case, another option is to use our [Trello Desktop app](https://support.atlassian.com/trello/docs/trello-desktop-apps/) as it runs from Mac OS 10.11 or higher. OS Catalina is 10.15. You can also install another browser like Google Chrome and you can use it to access Trello.

For more information:   
<https://support.atlassian.com/trello/docs/what-browsers-and-mobile-platforms-does-trello-support/>   


Tags: macbook

safari
Why can't we add more members?
Asked by Skana Gee:

We only have seven collaborators on our Trello workspace board, but it's not letting us add another ... I know the new limit is 10 so why would this be the case? Thanks!


Answers:
author: Dreamsuite Mike
body: Hi [@Skana Gee](/t5/user/viewprofilepage/user-id/5493692)

The devil is in the detail. You may have 7 members on the board but you may have 10 collaborators in your workspace. Click workspace \> members to see your collaborator count...

![Screenshot 2024-05-09 17.23.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/322871i95A6BEDB5C7F5189/image-size/large?v=v2&px=999 "Screenshot 2024-05-09 17.23.23.png")


author: Skana Gee
body: Thank you. My board doesn't display that way, but regardless, we have two members and five guests. Help!

comments: author: Gaurav Kataria
body: Please look at the Total number of collaborators (across ALL your boards in your workspace) See <https://support.atlassian.com/trello/docs/workspace-user-limit/>
????? ?? ???????????? ?????????? ????? ? ?????????? ???????
Asked by Va Protsik:

? ???? ?????????? ?????? ??????. ?????? ???? ? ?????????? ?????, ? ????????? ? ????????????....


Answers:
author: Mutya A
body: ????????????,

???????, ?? ???????? ???! ???? ?????, ????????, ?? ?? ?????????????? ??????? ?????????, ??? ??????????? ????? ??????????? ????????. ?? ?????? ??????? ?????? ?????????.

Trello ?? ??? ?????????? ??????? ???????? ?????. ???? ?? ?????? ?????? ??????? ???????? ?????, ? ?????????? ??????????? ???? ??????, ??? ?????????, ?? ?????? ????? ??? ?????????: <https://trello.com/power-ups/search?q=gantt>

????? ??? ?????, ???? ? ??? ????????? ?????????.
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Asked by ?????? ???????:

**??????? ???.**

**???????? ????-????? ?? ???????? ?????? ?? ??????? ??? ?????????**


Answers:
author: Vronik
body: Look at this

<https://trello.com/en/contact#/>

![trello.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/322856iDD41D73A4E744968/image-size/large?v=v2&px=999 "trello.PNG")
Automating Due Date on a Linked Card
Asked by FA PRO:

Hello,

We are managing wedding week-end with always the same things to do before, for each week-end, but of course with different dates.

I would like to create a board with always the same lists of cards corresponding to each wedding week-end we organise.

The only thing that must change for each of those cards is the start dates or end dates or due dates which must depend on the start date and end date of the first card (mother card) of the list.

How can I connect each of the cards in each list (a list correspond to a wedding week-end) to each other so that when I enter the dates in the mother card, all the other cards are updated?

Many thanks


Answers:
author: Dreamsuite Mike
body: This **can** be done using Trello automation but it is a little advanced there are several steps...

1) You have to collect all of your cards together on the Mother Card, using this automation button as an example

*Note, this automation is to initialise your board and can be discarded after*

```
Collect all cards not containing name "{triggercardname} into checklist "Child Cards"
```

2) Next, an automation that will add new child cards to the Mother Card

```
When a card is added to the board, find the card "Mother Card" and add the item {triggercardlink} to checklist "Child Cards
```

3) Set up all cards on the board with the correct dates you require, including the master dates in the Mother Card

4) Lastly, you want an automation that when the mother card date is moved, it moves all the child cards by the same out amount of time

```
When a due date is moved in a card with a name containing "Mother Card", for item linked in checklist "Child Cards", move the due date by the same amount of time
```

comments: author: FA PRO
body: Thanks a lot for this perfect advice Mike! it works perfectly! :-)


author: milynnus
body: Hi, the way I had seen this done was to automate from a spreadsheet that use the due date to compute all the due dates of the upstream task cards and then create cards from it. The project focus was on Unito to create a flow to a master board. I hope this helps.
Share view only link to a group of people, while sharing cards (with editable rights) to each ind.
Asked by Natalie Noriega:

Hi,

I m interested to know if there is a way to share a view only link to a trello board to a group of people. So they can all view the board, open cards but not edit anything. While at the same time, share individual cards (with editable rights) to each individual in the same group.

The board is meant to be shared with the group, however, I need each individual to be able to edit their own cards only. This is to avoid them editing other people's cards intentionally or by mistake.

Please let me know. The group I am working with are from multiple areas.


Answers:
author: Dreamsuite Mike
body: Simple answer - no

Trello is designed to be an open collaboration platform and thus the restrictions are very limited

You can use [External Share Power-up](https://trello.com/power-ups/60d93bb780ee244d5d2b1edd/external-share-tiny-power-ups-club) to share links with those who only need to view/comment

You can also use card filters to ensure that team members only see stuff assigned to them

Furthermore, there is traceability on cards in the activity log. If people changing things they shouldn't, you can take the approach of highlighting it in from the logs and talking to them about not doing it...
Copied Trello Board has different Card Numbers
Asked by naveen madhavan:

We currently rely on the card numbers as reference for tasks.

I copied a Board from one Workspace to another when I noticed that the 'card numbers on my copy were different' than the original board.

How can I ensure that a board I have copied from one workspace to another has or retains the same 'card number'?


Answers:
author: Dreamsuite Mike
body: Hi [@naveen madhavan](/t5/user/viewprofilepage/user-id/5480207)

Card numbers are just a sequence number of when a card is added to a board. If you don't mind the number being alpha-numeric, you can use {cardid} instead. It is truly unique and stays with the card.

A workaround for cardnumber is to use an automation to populate the card number to a custom field and reference that when it moves boards, the drawback is you could end up with duplicate numbers when moving cards between boards...

```
when a card is created on the board, set the custom field "Card Number" to {cardnumber}
```

comments: author: naveen madhavan
body: Thank you for that workaround Mike


author: Dreamsuite Mike
body: No problem. If it is enough to satisfy, please kindly click the 'accept answer' button ?


author: Sushant Verma
body: Hi [@naveen madhavan](/t5/user/viewprofilepage/user-id/5480207)   

Welcome to the community!  

Unfortunately, Trello does not provide a way to ensure that the copied board will retain the same card numbers in a different workspace. Card numbers are unique to each board and cannot be transferred or maintained when copying boards between workspaces.

Regards,  
Sushant Verma
Copying multiple custom fields to newly card created from checklist item
Asked by Mahmoud Bahr:

hello,

I am building an automation that when an item is added to a checklist, it creates a card from that checklist in a new list.

what I want to do is to copy multiple fields from the trigger card to the newly created card. These variables are mix between texts, dates and mumbers.

I tried adding to the trigger "and when "Project Name" is set to "{\*}" and "Project address" is set to "{\*}", set "Project Name" to "{wildcard1} and set "Project address" to "{wildcard2}". But what I get is project address in teh project name, and no project address.

I am very new to this, so I appreciate your simplified help.


Answers:
author: Dreamsuite Mike
body: Try this

```
When an item is added to a checklist in a card with custom field "project name" set to "{*}" and with custom field "project address" set to "{*}", convert the item to a linked, set custom field "project name" to "{wildcard1} and custom field "project address" to "{wildcard2}"
```

comments: author: Mahmoud Bahr
body: I tried and what happened is that I "Project Name" was set to project address value, and "Project address" was blank


author: Mahmoud Bahr
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180)
Mirror and sync comment
Asked by Bruce Midlock:

What is the appropriate method for syncing an entire card across two boards?

What I want to do is setup a Trello board that includes a To-Do list for all of my Teams projects. And then on that main board, I will include Lists for all of my Teammates. Each teammate will have their own board, and I have a rule set up so that when I drop a card from the to-do list into their list, it copies the card into their Inbox List on their own board.

I basically want to keep track of these cards on the main board, so that I don't have to individually go into each board to check on the status of projects.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Bruce Midlock](/t5/user/viewprofilepage/user-id/5493179) Trello doesn't offer that specific functionality natively, so in order to achieve that exact workflow, you would need to use a power-up like Unito's [board sync](https://trello.com/power-ups/595e989fa8f137d2af456fd4/board-sync-by-unito). This would come at an additional cost, but they do offer a free trial if you're interested in testing it out. If you're open to using a paid solution, I'd be happy to provide some more info.  

If this isn't an option, there are other free alternatives that come to mind:  

1. If you're on the premium plan, you do have access to "[Workspace Views](https://support.atlassian.com/trello/docs/workspace-views/)" which will give you a consolidated view of cards across multiple boards. However, this doesn't answer the question of having a single place to create and assign cards.   

2. Another idea that would work regardless of what plan you're on, is to create a sort of "Master Dashboard" board. In this board, you can use the "[Dashcards](https://trello.com/power-ups/6048e897c73d032a983e2a7c/dashcards)" power-up which is a free Trello-owned power-up. It can pull cards from different boards to give you a list of cards. On top of that, you can use this board to create and assign cards automatically using butler.  

Here's an example of what the board could look like:  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/322751i1C424323CC451DD2/image-size/large?v=v2&px=999 "image.png")  

The coloured cards are the dashcards. You can create custom ones that pull the information you need. Overdue cards is just an example, but you could have ones that show cards in a specific list, that have a specific label/custom field/ etc. Clicking into the card will give you quick view of the cards, and from there, you can explore further to see a more detailed report which allows you to see all fields, sort, pivot, etc. On top of that, you might want a master card that shows cards from all boards which could then be filtered down to show the cards you need to see.  

The idea of the "New" list is to have a place to create and flesh out new cards. Once it's ready to be assigned, simply drag it to the respective list. Butler can then automatically move it to the right board.

<br />

So, a few options there to consider....if there's anything that sounds viable to you, I'd be happy to expand further! We can chat here or do a screen share :)
Se puede ocultar informaci?n en las tarjetas?
Asked by Luis Marcelo L?pez Salazar:

Quisiera saber si es posible que en una tarjeta se pueda ocultar cierta informacion o ciertas lineas para algunos usuarios?

Saludos


Answers:
author: SGO DIGITAL BUSINESS S.L
body: Buenas tardes puedes hacerlo desde la versi?n premium del powerup Amazon fields.

saludos


author: Brant Schroeder
body: [@Luis Marcelo L?pez Salazar](/t5/user/viewprofilepage/user-id/5493122) Welcome to the Atlassian community

Currently, when you invite a member to a board, they're going to have access to all information on the board. There's no way to hide certain cards or certain card contents. Your best bet would be to create a secondary board, sync the relevant information from the main board to the other board and just share the secondary board with those particular users. You can sync cards across boards using [Unito](https://trello.com/power-ups/595e989fa8f137d2af456fd4/board-sync-by-unito) or create a sort of one-way sync using Butler automation.
Es posible insertar videos en las Tarjetas ?
Asked by Luis Marcelo L?pez Salazar:

Quisiera saber si es posible insertar videos en las tarjetas. Necesito hacer algo similar a un cat?logo de productos y quisiera insertar algunos videos. Es posible?


Answers:
author: Brant Schroeder
body: [@Luis Marcelo L?pez Salazar](/t5/user/viewprofilepage/user-id/5493122) Welcome to the Atlassian community

Upload to Loom, Youtube or Google Drive and share the link. Then paste it into a card or directly into a list <https://support.atlassian.com/trello/docs/link-cards/> The video preview will be visiable but the video will still play outside of Trello.
Necesito saber el proceso de factura y atenci?n personalizada
Asked by Psicopedagog?a Plantel Azteca:

Buenas tardes,

He requerido desde hace meses el apoyo del soporte para lograr comunicarnos y nos asistan para contratar Trello en nuestra empresa, sin ?xito alguno.


Answers:
author: Vronik
body: Hola

Pero le has escrito directamente al equipo de Trello

<https://trello.com/en/contact#/>

Se me hace raro que no te contesten ...
Miro Power-up button not showing in cards
Asked by Ewan DUPLESSIS KERGOMARD:

I have added both the Google Drive and Miro Power-ups to my board, both of them are showing as enabled, but only the Google Drive button is visible.

![Capture d??cran du 2024-05-08 18-49-56.png](https://community.atlassian.com/t5/image/serverpage/image-id/322689iEEC535BCE99A9F89/image-dimensions/196x206?v=v2 "Capture d??cran du 2024-05-08 18-49-56.png")![Capture d??cran du 2024-05-08 18-50-11.png](https://community.atlassian.com/t5/image/serverpage/image-id/322690iF641A631348E5EF2/image-size/large?v=v2&px=999 "Capture d??cran du 2024-05-08 18-50-11.png")

I have reloaded the board, cleared the cache and reloaded, asked others members if they could see it, disabled and added back the Power-up, but nothing makes the button appear.

Could somebody help me please ?


Answers:
author: Lara
body: Hi Ewan,

Thanks for reaching out!

The Miro Power-Up was developed and maintained by the Miro team.

![2024-05-13_12-20-16.png](https://community.atlassian.com/t5/image/serverpage/image-id/323218i87CF5A3168E437AC/image-dimensions/163x362?v=v2 "2024-05-13_12-20-16.png")

For any issues, please email rosanna@miro.com (that email is linked to the 'Contact support' link).

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team


Tags: question
At what time do generic Due Date Automations execute?
Asked by Bob Vanasse:

If I create a Due Date Automation with the trigger

*2 days before a card in list "List" is due at 12:00 pm*

It will execute at noon.

But if I create a Due Date Automation without a time specified

*2 days before a card in list "List" is due*

It does not execute 48 hours before the card's due date \& time.  

So I am guessing that perhaps the trigger is not set up to execute at the exact specified interval before the card's due date but perhaps it executes at a default time, such as midnight local time, or midnight GMT/UTC, or some other time.  

In any case this is not covered in the documentation, nor could I find an answer in the existing community responses.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Bob Vanasse](/t5/user/viewprofilepage/user-id/3134035) it should execute at the due time as far as I know.   

Let's say you have a card due May 22nd, 5 pm. If the reminder is set to trigger 48 hours before, you should expect it to execute exactly 48 hours before (May 20th, 5 pm).   

So yes, if you'd prefer to get the reminder at the beginning of the day, you would specify the time in your trigger as you mentioned.
New Feature Advice
Asked by Echo Li:

Hi dear team!

Thank you for building such a great platform to help us work more effectively, the thing is my team has been using Trello to manage projects, all is fine with the short-term trellos, while some long-term projects can take as long as one year to close, and we'll make hundreads and thousands of comments in a single card. We forgot some details sometimes and it takes us a year to scroll our mouse to find the previous comments, is it possible that there can be an in-card search feature? Which can help your users a lot!

Thank you,

Echo


Answers:
author: Dreamsuite Mike
body: Hi [@Echo Li](/t5/user/viewprofilepage/user-id/5492996)

It sounds like things could be broken down a bit more while still being linked...

Take a look at this article...

<https://community.atlassian.com/t5/Trello-articles/Mikes-Trello-Tips-Parent-Child-Card-Linking/ba-p/2418149>
Can I "Escalate to next" with OpsGenie Mobile App?
Asked by Michael Thompson:

We have been using OpsGenie now for about a month and it works great. I have had all of our on-call engineers install the mobile app on their devices, but it looks like there is an option in the cloud console that is not available in the mobile app, and that is **Escalate to next.**

Since I have a couple of junior level techs moving up into the on-call role I would like them to be able to escalate an alert up to me when they feel they are over their heads. Am I just missing where to call this feature in the mobile app, or is it simply not there? If not there, are there plans to add it in the future?


Answers:
author: Kate Clavet
body: Hi [@Michael Thompson](/t5/user/viewprofilepage/user-id/732471) thanks for the question! From the mobile app, once you click in to the alert, click the "Other Options" button to reveal the "Escalate to Next" option. This can be done whether the alert has been acknowledged or not.

![IMG_3581.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88567iEDB3DA46D8BB1675/image-dimensions/275x594?v=v2 "IMG_3581.PNG")![IMG_3580 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/88568iCA35FAA04AF2C58F/image-dimensions/276x597?v=v2 "IMG_3580 2.PNG")  

While my screenshots are from my iPhone, this is available in the Android app as well. Let me know if that doesn't help!   

Best,

Kate

comments: author: Michael Thompson
body: I knew I was missing something! Thank you so much for the speedy reply!


Tags: mobile
Opsgenie API for Managing Action Policies
Asked by jijin_puthuvakkattil:

Hi,

Can I manage Team Action Policies with API? This feature is much need for Infra as code approach we follow to configure Opsgenie.

I could see Policy only to configure Alerts and Notifications in the official documents. <https://docs.opsgenie.com/docs/alert-and-notification-policy-api>

I need to execute Opsgenie actions automatically when an specific alert is created. If API for creating Alert policy is not available is there a way, I could do that with any other API available? I don't want to login to Opsgenie UI to manage Action policies.

Thanks.


Answers:
author: Chris DeGidio
body: Hi there,

At the moment I am not aware of an API endpoint that will allow the management of action policies. I will be submitting a task to the engineering team to confirm this and once confirmed it will be converted into a feature request.

Based on my current analysis this feature is only able to be modified or added from within the UI.

Thanks so much for reaching out to the Community!

comments: author: jijin_puthuvakkattil
body: Thanks for the reply.

It would be really helpful if you can add below also to the feature list:

* API to manage OEC action channel with API.
* API to manage actions for Action Channel type OEC.

Thanks again.
Mapping alert values from Solarwinds
Asked by Scott Wright:

I'm using the Solarwinds integration, but alerts are defaulting to P3 since severity in solarwinds does not match priority in Opsgenie. The Mapped priority Value documentation is a little vague. I want to map Sev Critical to P1, Sev Serious to P2, Sev Warning to P3. How do I set this?


Answers:
author: Nick H
body: Hi Scott,

Like you mentioned, Solarwind severities typically do not match to Opsgenie priorities out-of-the-box. So we see most customers mapping Severity -\> Priority on the integration level.

Under the Advanced section of the integration, you can filter on the data being sent from SW (such as the severity) and map to the corresponding priority:

![priority 1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/87357i9361B260EECAD983/image-size/large?v=v2&px=999 "priority 1.jpg")![priority 2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/87354iD831A31EA764B583/image-size/large?v=v2&px=999 "priority 2.jpg")![priority 3.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/87356i30EF568AA4544DDB/image-size/large?v=v2&px=999 "priority 3.jpg")

In my screenshots I built out your 3 severities (Critical = P1, Serious = P2, and Warning = P3).

It's important to note most of Opsgenie follows an order of operations -\> meaning Opsgenie will try matching to the top action/filter and if no conditions are met, look at the following action/filter(s), etc.

Let us know if you have any additional questions or concerns about this configuration!

comments: author: Scott Wright
body: That's exactly what I ended up doing. I was hoping to keep it down to one profile with mapping, but couldn't figure it out. Thanks for your post. I'm sure I won't be the first one to have this question.
Is the Incoming Call number reachable globally?
Asked by Mark Mansur:

With Opsgenie's Incoming Call routing system, is the number provided reachable globally? Can someone from Saudi Arabia call the US-based Opsgenie Incoming Call number?


Answers:
author: Chris DeGidio
body: Hi Mark,

Yes, the number assigned within the Opsgenie incoming call integration should be able to be reached Globally. You should not have a problem calling the U.S assigned number from Saudi Arabia unless there is some sort of restriction from the local carrier.

Thanks so much for reaching out to the community!

comments: author: Bernard Clabots
body: Is this answer still applicable?  
I have a chat ongoing with live support for the provisioning of a Dutch number, your representative claims that it is fine as he asked a colleague from the NL to test it, but I can't reach that number (using a Belgian mobile).  
You say I should ask support from my operator?  
Thanks!