youngmon/atlassian-qna huggingface dataset:
Version not updated in Confluence for iPad
Asked by Jorge Mora:

Hi

Recently, we upgraded our confluence to a version higher than 6.8.

When a user wants to access our Confluence through the iPad, she receives the following message (see screenshot)

![image (9).png](/t5/image/serverpage/image-id/32962i766D02C2FCDE4504/image-size/large?v=v2&px=999 "image (9).png")

However, when you do it through IPhone you don't have any problem.

Is there a problem with Confluence in IPad?

Thank you very much!


Answers:
author: Sloan
body: Hi [@Jorge Mora](/t5/user/viewprofilepage/user-id/570635)

This seems odd. Maybe the app caches some information about Confluence, now outdated. ?

The user should try un- then reinstalling the iPad App as fist step.

Regards  
Niklas


Tags: confluence-server

server
Page restrictions are not working properly.
Asked by Dimitri de Kort:

When I add restrictions to a page, someone who has no access can remove the restrictions and gain access. So in first instance he or she cannot edit the page but after setting the restrictions to "no restrictions" the edit button appears again.

The admin has already set the possibility to restrict pages to only the admin. However the individual users can still set these restrictions.

So my question, how do you prevent a page from being edited by restricted users?

Thanks in advance!


Answers:
author: Sattesh M
body: Hello Dimitri,

By default, a user who is restricted from editing a page, should not have the option to remove the restrictions on that page, unless,

* They are an admin of that Space that the page is in, or
* They are a Confluence, or a System administrator

Otherwise, when they try to change the restrictions, they would see the following message, and won't have the option to change it.
> **You're not allowed to change these restrictions. It's either due to edit restrictions on the page, or permissions settings for this space.**

Do check to see if the user who is able to remove the restrictions is an admin of the space, or the Confluence instance, either directly, or through a user group.  

Cheers,  
Sattesh


Tags: cloud

confluence-cloud
Page Properties Report not sorting all entries
Asked by Alexandra Sim:

Hello,

I have to create a page properties report with a huge number of pages, therefore for "Number of items to display" I have picked 10 due to page layout limitations.

However, when I try to sort the table, only the 10 out of 100 pages are sorted. The 10 on the current page.

This is a problem because some of the relevant pages can be on page 9 of the page properties report and people would never find them.

Is there any way to circumvent this issue? Is anyone working on solving it, or is it pretty much hopeless?

Thank you.


Answers:
author: Bill Bailey
body: Short answer, there is no way.

Long answer is that the sort function is not a part of the macro, but javascript (I think) running on the page. In other words, the table sorting is a builtin function of Confluence running on the rendered table -- meaning only those items displayed are sorted, not the underlying data.


Tags: macro

page-property
Tagging people in Team Calendars
Asked by Eirik Hole:

We are using personal calendars in confluence with Team Calendars plugin. But when lets say Alice adds Bob to a task in Alice's calendar, Bob does not get a notification, or any update to Bob's personal calendar. How can you make Bob get notified to a Calendar update that Bob does not own?


Answers:
author: Shannon S
body: Hi Eirik,

Alice's calendar is separate from Bob's calendar, so if she adds Bob to an event on her calendar, it will not appear on Bob's calendar. In order for Bob to receive a notification, he would have to have view permissions on the space or calendar in question, or be a watcher of the calendar.

Can you confirm that Bob indeed has view access to Alice's calendar?

Have a look here:

* [Restrict a Calendar](https://confluence.atlassian.com/teamcal/restrict-a-calendar-660737259.html)

> Calendars also respect the [view permissions](https://confluence.atlassian.com/confcloud/space-permissions-overview-724764760.html) of their related space. When you create a calendar in a space, or add a related space to an existing calendar, only people with permission to view the space will be able to see the calendar.

Regards,

Shannon


Tags: team-calendars-for-confluence
Users are locked out after configuring SSO
Asked by Rohan Trivedi:

We are trying to test SSO options for internal user on our server instance of confluence.

To achieve this we are using the following :

[SAML 2.0 Single Sign-On for Confluence](https://marketplace.atlassian.com/apps/1212314/saml-2-0-single-sign-on-for-confluence) {#toc-hId-1824855420}
-----------------------------------------------------------------------------------------------------------------------------------------------------

by [Bitium, Inc](https://marketplace.atlassian.com/vendors/1211482/bitium-inc)

Some configuration in the IdP have locked all the users out and we can not login(Not even Admin).

Kindly suggest us to remove this app and enable users to login. Kindly suggest a solution which will save us from reinstalling the server from start. Database query is also an option if you can suggest us to remove this app from Database(MySql) or back end.

Looking for a quick resolution.

Regards,

Rohan


Answers:
author: Christian Reichert (resolution)
body: Hi Rohan,

full dislcosure, I work for [resolution](https://marketplace.atlassian.com/vendors/1210947/resolution-reichert-network-solutions-gmbh) and we have our own [SAML Single Sign On App](https://marketplace.atlassian.com/apps/1212129/saml-single-sign-on-sso-confluence?hosting=server&tab=overview) in the Marketplace.

I can't help you too much with the actual Bitium Plugin, bit we habe a Knowledge Base Article on how to Start your Confluence with a certain Plugin disabled:

<https://wiki.resolution.de/display/SSSO/Application+startup+issue+-+Disable+SSO+Plugin>

If you replace our addon Key with the one from Bitium, so that the command line would read:

<installation-directory>/bin/start-confluence.sh --disable-addons=com.bitium.confluence.SAML2Plugin

That should disable the Bitium Plugin on startup of Confluence - which should allow you to login via the normal Username/Password Prompt.

Also the Bitium Plugin hasn't been updated in a long time to my knowledge (last supported Confluence says 6.4.3) - so make sure the plugin is actually compatible with your version. Furthermore consider what it means to your upgrade strategy in the future.

<br />

Cheers,  
Christian
space activity tracker for confluence Data centre
Asked by Parthiban Narayanasamy:

Hi There,

is there any options/function available to track the site and space view status for confluence data centre.

We are getting frequent request from user for the space activities. as per the atlassian notes, activity is not available for data centre.

Please advice if there is any alternative options.


Answers:
author: Kris G _Alacriz_
body: Hi [@Parthiban Narayanasamy](/t5/user/viewprofilepage/user-id/1153397) -

Please try the following Atlassian verified apps :

[https://marketplace.atlassian.com/apps/1215795/analytics-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1215795/analytics-for-confluence?hosting=cloud&tab=overview)

[https://marketplace.atlassian.com/apps/1215565/page-view?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215565/page-view?hosting=server&tab=overview)

Though the second one above is not for Data Center, many users have tried it with minimal issues in their Data Center environment.

I hope that helps.

best,  
Kris G


Tags: confluence-data-center

questions-for-confluence
Can I build an action item tracker with custom headings that pulls action items from different pages
Asked by Hazem Ajlani:

Can I add custom column headings to the task report?

The default are: Description, Due Date, Assignee, and Task appears on. I want to add category and subcategory.

Can I build a table (with custom headings) in different pages and have the data pulled from the different pages into one page under a table filter?


Answers:
author: Bharath Kumar Kappala
body: In Confluence you can use Excerpt macro this will help you achieve what you are looking for,

here is some documentation on the excerpt macro - <https://confluence.atlassian.com/doc/excerpt-macro-148062.html>

comments: author: Hazem Ajlani
body: That works. Thank you


Tags: cloud

confluence-cloud
Select Epic by default when creating an issue
Asked by AJ:

I am trying to link from Confluence to Jira and create an issue that auto selects a specific Epic under a Project. This is so our novice users who do not understand what Epics are they can easily fill out a ticket and not have to worry about what Epic it should be assigned to.

I have been following the article below, but for some reason I cannot get the Epic to auto-populate.

<https://confluence.atlassian.com/jirakb/creating-issues-via-direct-html-links-159474.html>

Here is an example of what my URL looks like:

[https://mydoamin.atlassian.net/secure/CreateIssue.jspa?pid=18318\&issuetype=7\&projectKey=APPZ\&customfield_10008=avp-708](https://mydoamin.atlassian.net/secure/CreateIssue.jspa?pid=18318&issuetype=7&projectKey=APPZ&customfield_10008=avp-708)


Answers:
author: Kris G _Alacriz_
body: Hi [@AJ](/t5/user/viewprofilepage/user-id/1713414)-

Try following the instructions suggested in this link earlier :

<https://community.atlassian.com/t5/Jira-questions/Can-you-automatically-assign-new-issue-to-an-Epic/qaq-p/384625>

Please let me know how it goes. Good luck with your efforts.

best,  
Kris G


Tags: cloud

confluence-cloud

jira
Linux Server running Confluence 6.11 won't connect to Microsoft SQL Server 2016
Asked by Darryl Hahn:

I installed Confluence 6.11 on CentOs 7.5, and trying to connect it to my database created on Microsoft SQL Server 2016.

Using this Database URL: jdbc:sqlserver://mysqlserver:1433;database=confluence

I'm getting this error:

**Can't reach database server or port**

SQLState - 08S01  
com.microsoft.sqlserver.jdbc.SQLServerException: The TCP/IP connection to the host etspsqlprocess, port 1433 has failed. Error: "Connection timed out: no further information.. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".


Answers:
author: Shannon S
body: Hi Darryl,

It sounds like your Confluence instance isn't able to reach your Microsoft SQL server for some reason.

Can you confirm if you are behind a firewall or proxy? Are you able to access the server using the IP address instead of the domain? If you're behind a proxy please try without the proxy and see if you're able to get through.

Lastly, you could check your Confluence server logs for further details as to what might be occurring.

Regards,

Shannon
Can you watch attachments?
Asked by JB Bentz:

I know I can watch a page. That notifies me when someone makes an edit to a page. however if I have documents on that page, it does not notify me when someone edits a document.  

Can I set up a "watch" on specific documents, so I can be notified when someone edits it or adds a version?


Answers:
author: Fabienne Gerhard
body: Hi [@JB Bentz](/t5/user/viewprofilepage/user-id/2008768) - welcome to the community.

it depends on what Confluence you are running - if you are on server version normally there are notifications for attachment changes.

See [this article here](https://confluence.atlassian.com/confkb/how-to-disable-notifications-for-attachments-action-862622270.html) how to disable those notifications - which means in reverse that you should get notifications for changes (if not disabled by admin).

Please note only works for Server!


author: Bharath Kumar Kappala
body: Like you mentioned confluence sends out a notification only when the contents of the page are edited not when the attachments of the page are edited.
How do I add a label to a specific section on a page?
Asked by George Wicks:

I see documentation on adding labels to a page, BUT I don't see how to add a label to a specific section. If it can be done, great, tell me. If it can't be done, that's fine, we can leave it there. Thanks!


Answers:
author: Kajsa
body: This feature would definitely be useful though.


author: Nic Brough -Adaptavist-
body: No, labels apply to pages.

Sections are intended for formatting, not delineating content.


author: Stien Creyf
body: We too are in need of this functionality! Now we invent complex workarounds to achieve exactly this. Hopefully, it will be resolved soon.


author: gue
body: Any solution available in the meantime? Any extensions?

comments: author: Nic Brough -Adaptavist-
body: No, labels still apply to pages.

Confluence Cloud doesn't have sections any more, so there's no way this could be done, even with an app.


Tags: evaluator-resources

label

section
Select Epic when creating new issue from a link
Asked by AJ:

Hi all,

We have created an "issue" type (in Jira) called "questions." We use this to enable people to ask questions about a project and then list out all the questions on a Confluence page so we can figure out what folks need to get answers to.

Many of our users are not tech savvy, so they don't fully understand what an Epic is and how they need to select it when creating the Jira ticket. If they don't select the Epic then the new issue isn't linked and doesn't show up in the Confluence table.

Because we have many "projects/epics" under the master project, this is why I need the Epic selected. It filters out the questions on Confluence for just that project. This way I can have other projects on other Confluence tables with the same Question type.

Specifically here is what I have done and I am trying to do.

1. Enable hyperlink on a Confluence page (done)
2. On click, open Jira issue (done)
3. Because it is coming from a specific project page, how do I select/set the "Epic" by default so my users don't have to do it?

If there is a better way to do it I am open and attached are some screenshots of how it looks now. ![Screen Shot 2018-09-20 at 10.18.14 AM.jpg](/t5/image/serverpage/image-id/32873i976B4D952D742C7D/image-dimensions/595x100?v=v2 "Screen Shot 2018-09-20 at 10.18.14 AM.jpg")

![Screen Shot 2018-09-20 at 10.21.20 AM.png](/t5/image/serverpage/image-id/32874i696173452F5CEAB1/image-dimensions/295x204?v=v2 "Screen Shot 2018-09-20 at 10.21.20 AM.png")

![Screen Shot 2018-09-20 at 10.17.41 AM.png](/t5/image/serverpage/image-id/32872iD01300542F135217/image-dimensions/381x171?v=v2 "Screen Shot 2018-09-20 at 10.17.41 AM.png")


Answers:
author: Gregory Van Den Ham
body: A market place app like Issue Forms may be of help:

[https://marketplace.atlassian.com/apps/1215818/issue-forms-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1215818/issue-forms-for-confluence?hosting=server&tab=overview)

Alternatively, if these questions were always coming into one dummy project from confluence, perhaps you could post function them in Jira on the workflow to do something.

comments: author: AJ
body: Thanks for the reply. Want to avoid buying something extra for a simple function.

I also dont understand your second part.


author: Gregory Van Den Ham
body: Take a look at the advanced workflow documentation. It may help spark some ideas:

<https://confluence.atlassian.com/adminjiraserver073/advanced-workflow-configuration-861253591.html#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions>

When you get into this though, a large number of people have installed Jira Misc Workflow Extensions to extend the functionality here. In my mind this app is almost essential these days.

[https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/292/jira-misc-workflow-extensions?hosting=cloud&tab=overview)


Tags: cloud

confluence-cloud

jira

jira-cloud
Task list question
Asked by Logan Kaim:

I created little boxes (called task list) that I can use to "check mark" peoples name for member attendance during a meeting. Is there a tool or widget that I can add so that I can save this "report" for future access? I tired to export the page but the check marks dont show up once exported. If this is not possible any other creative solutions or work arounds?


Answers:
author: Shannon S
body: Logan,

Could you use the [Task Report Macro](https://confluence.atlassian.com/doc/task-report-macro-590260009.html) to keep track of these? It has a way to filter by "completed".

Regards,

Shannon
LDAP Confluence authentification
Asked by Fabrice Bercy:

Hello,

To my client, we have more active directory domains.

So, I configured 2 LDAP (**A \& B**) and the 2 LDAP are enabled.

We can have users on 2 domains with the same login :

At the moment, I am using domain **A** because I am not aware of **B**.

Except that in "List Users", I find only my login on the domain **A** and not **B**.

Do you know how I can put back the 2 logins in "List Users" or when i connect me i add the domain before my login (i.e A\\login or B\\login) ?

Thanks in advance for your help

Best Regards


Answers:
author: Fabrice Bercy
body: Hi,

Thanks for your answer.

I already was tested this solution but doesn't work.

Is it to possible when i connect me on confluence that i can specify my domain before my login (I.e A\\fabrice)?

I tried but not working may be a configuration for do that ?

Thanks


author: Gregory Van Den Ham
body: If for example you have domainA\\jsmith with an email address of jane.smith@domainA.com, and domainB\\jsmith with an email address of john.smith@domainB.com

Then you need to change the way your accounts are being mapped in LDAP. I would change the mapped account name attribute to be mail (email address).

You really want unique id's. If they are not unique, Confluence and Jira will process them as the directory with the highest priority.

References:

Significance of ldap order:

<https://confluence.atlassian.com/adminjiraserver073/managing-multiple-directories-861253205.html?_ga=2.20309368.1328911766.1537192632-926697316.1528407711>

Ldap mapping:

Confluence: <https://confluence.atlassian.com/doc/connecting-to-an-ldap-directory-229838241.html>

Jira:

<https://confluence.atlassian.com/adminjiraserver073/connecting-to-an-ldap-directory-861253200.html?_ga=2.38661475.1328911766.1537192632-926697316.1528407711#ConnectingtoanLDAPDirectory-useruniqueid>


Tags: confluence-server

server
Is there a way to hide attachments?
Asked by Sara Charlton:

Is there a macro or some way that if someone doesn't want to view the attachments imbedded in a document that they could hide them?


Answers:
author: AJ V
body: Hello Sara, if you go into "Edit" mode on a page..you can remove the "Attachments" macro from the page. Is that what you are referring to?

-AJ

comments: author: Sara Charlton
body: Not exactly, we have a document that has screenshots embedded in it which were added via attachments. Some of the viewers of the document would like to not see those screenshots while others find them helpful. I was just wondering if there was a way to hide and un-hide the attachments in the document easily.


author: Henning van Ackeren
body: Hi Sara, are you aware of "Expand" macros? I'd put the pics in them.
What type of backup is XML daily backup ? Incremental or full backup?
Asked by Gunjan Yadav:

What type of backup is XML daily backup in confluence ? Incremental or full backup?


Answers:
author: Nic Brough -Adaptavist-
body: Full.

There's no incremental option.

comments: author: Gunjan Yadav
body: Thanks Nic! I appreciate your prompt reply.
TIFF images not displaying properly after upgrade to 6.11.2
Asked by Abe:

1. The TIFF thumbnails appear to be broken - but the image is there. Reinserting the same image rectifies the issue.

2. Some of the TIFF previews have the following transposed on the top: "Evaluation Only. Aspose PDF. Copyright."

I did see there was an issue in past Confluence versions..but I don't know if this is the same issue (as it refers to PDFs): <https://jira.atlassian.com/browse/CONFSERVER-52279?_ga=2.71681174.42043707.1537200374-14952582.1534182566>

Any help would be appreciated!


Answers:
author: Shawn C
body: Hi Abraham,

Sorry to hear you're experiencing some issues with Images after upgrading Confluence. It looks like you worked with Rachel earlier this week regarding this issue. I'll recap it here in case others run into the same issues:

There's a known Bug that affects TIFF files in Confluence: <https://jira.atlassian.com/browse/CONFSERVER-52133>

If you have any other questions, please let me know.

Cheers,  
Shawn


Tags: confluence-server

image

server

thumbnail
How to use %s in Shortcut Links
Asked by Kim Vogel:

On our Confluence server I have configured a shortcut link as follows:

<br />

**Key:** servicenow

**Expanded Value:** <https://regionmidtjylland.service-now.com/sc_req_item.do?sys_id=%s>

**Default Alias:**%s

When i insert an advanced link and type xyz@servicenow i get the linktext %s. I expected the text xyz.

The link works fine

What am I doing wrong?


Answers:
author: Nic Brough -Adaptavist-
body: The url you are giving it is sort of invalid. % is a control character, used to escape the following characters. %s is not a valid escaped character, so the browser dumps it out as %s.

To put it more simply, your url is incorrect, and can't do what you think you are trying to do because it uses control characters. Try a url without % in it.

comments: author: Kim Vogel
body: The url works as intended. It is the linktext in Confluence that does not work.


author: Nic Brough -Adaptavist-
body: It can't - the link is nonsense.


author: Kim Vogel
body: <https://regionmidtjylland.service-now.com/sc_req_item.do?sys_id=%s> is the template for the url.

by typing xyz@servicenow in the link textbox in an advanced link dialog, Confluence substitutes the %s with xyz. That is the basic idea of the shortcut link funktion. (see <https://confluence.atlassian.com/doc/configuring-shortcut-links-135903.html>)

My question is concerning the default alias. Contrary to the url, the default alias %s is not substituted with xyz. The documentation indicates that it should (see link above), but i cannot make it work.
how to edit file in windows 10
Asked by Megha Jain:

I am trying to edit the file in confluence after clicking on Edit File option, I go to Edit With option and it shows me an option "Download for Mac". How to resolve this issue as I am working in windows 10.


Answers:
author: Sloan
body: Hi [@Megha Jain](/t5/user/viewprofilepage/user-id/2005396)

Are you working with Confluence Cloud or Confluence 6.11 (Server) or later? If yes you need The Atlassian Companion app on Windows or Mac.

Usually Confluence detects on what OS you are and the download starts automatically, if not, as in your case you can download it manually here: <https://confluence.atlassian.com/doc/edit-files-170494553.html#EditFiles-InstallandconnecttheAtlassianCompanionappAtlassianCompanionapp>

Cheers  
Niklas

comments: author: Megha Jain
body: Hi Niklas,

it a weblink so its a cloud. and i think it not detecting in windows as it show Download for Mac


author: Sloan
body: Download the Companion App for Windows manually.

Here is the downloadlink taken from the documentation: <https://update-nucleus.atlassian.com/Atlassian-Companion/291cb34fe2296e5fb82b83a04704c9b4/latest/win32/ia32/Atlassian%20Companion.exe>