youngmon/atlassian-qna huggingface dataset:
Configure global search to display pages first
Asked by Stephanie Hurt:

Is there a way to configure the search results to display pages first, then attachments?


Answers:
author: Alli Shea
body: Hi [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254)

You should be able to do this in search today by going to the Type filter, and selecting page. Here is a screenshot:

![Screen Shot 2022-11-09 at 2.15.33 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/225023i001489CA74CE5BDB/image-dimensions/212x410?v=v2 "Screen Shot 2022-11-09 at 2.15.33 PM.png")

We're in the process of revisiting search and filtering, and seeking feedback [here](https://community.atlassian.com/t5/Confluence-discussions/Help-improve-Confluence-Search/td-p/2180672#U2187152) if you are open to sharing more thoughts!


author: Robby Holtmann_IntraFind Software AG_
body: Hi [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254) .

if you interested on a high qualtiy search solution for Confluence, [iFinder Confluence Search](https://marketplace.atlassian.com/apps/1220508/ifinder-confluence-search?hosting=server&tab=overview) is available at Atlassian Marketplace. It helps even the confluence user without expert knowledge to search quite intuitively.

With iFinder Confluence Search you can influence the order of the search results and define which content types should be listed with priority.

This enterprise search solution delivers top results based on linguistic analysis and offers many additional features.

Additional to the search UI, you can place the iFinder Search Macro on your Confluence site with your preconfigured search setting e.g. searching only in some spaces - this will match your request.

These articles may help you:

* [iFinder Confluence Search](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Enterprise-Search-for-Confluence/ba-p/1584172)
* [iFinder Search Macro](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/iFinder-Search-Macro-for-Confluence/ba-p/1717979)

Let me know, if you need further information or like to get a demo first.

Best

Robby


author: Florian Bonniec
body: Hi [@Stephanie Hurt](/t5/user/viewprofilepage/user-id/4407254)

Does global search means quick search (the search bar on the top right) or advanced search ?

If it's quick search it's currently not possible and there is a feature [request](https://jira.atlassian.com/browse/CONFSERVER-5338?focusedCommentId=3161244&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3161244) for that on Atlassian side.

Regards

comments: author: Stephanie Hurt
body: Hi [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)

Yes, I was referring to the quick search. Thanks


Tags: confluence-server

server
Checkbox to enable or disable other macros
Asked by srinath_17:

I am looking for a tool that allows we put a checkbox in a Confluence page that can activate or deactivate another Confluence Macro. Specifically, I want to be able to use a checkbox while editing a page to activate or deactivate a section.

Example: Check box if "Results" section is needed. If not checked, the section does not appear but if checked the section appears for use during editing.


Answers:
author: Nic Brough -Adaptavist-
body: You can't do this - the Confluence editor does not have the functionality you need to show/hide sections during edit and macros do not execute in edit mode.

comments: author: srinath_17
body: Thanks Nic.


Tags: confluence-server

macro

server
Page moved to space that got deleted
Asked by Lucas Reis:

We had one page that was moved to a space right before it was deleted.

Is there any way to:  
1. Restore the deleted space?  
2. Access the moved page from the previous space so it can be restored?  

Thank you!


Answers:
author: Mikael Sandberg
body: Unless you have a backup of the deleted space then you cannot restore the space. And you cannot access the moved page from the original space, that would only work if you copied the page and then either archived or deleted the page.

Atlassian is creating a backup feature, it is currently in EAP and scheduled to be released in Q3-Q4 2023 according to the [public roadmap](https://www.atlassian.com/roadmap/cloud?status=future;comingSoon&search=Backup). Or you could take a look at the two apps that currently offer backups and restore features available in the [Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=backup).


Tags: cloud

confluence-cloud
C?mo funcionan las licencias est?ndar?
Asked by Jelssy Pomar Alvan:

Como se cuentan la cantidad de licencias que estoy utilizando? Y ?C?mo puedo optimizar el uso de licencias de confluence?


Answers:
author: Trudy Claspill
body: Hola [@Jelssy Pomar Alvan](/t5/user/viewprofilepage/user-id/5051495) ,

Bienvenido a la comunidad.

Desde esta p?gina:

<https://www.atlassian.com/licensing/cloud>

**?C?mo se cuentan los usuarios para la facturaci?n?**

Una vez que se crean los usuarios, se cuentan autom?ticamente para la facturaci?n incluso si no aceptan la invitaci?n o no inician sesi?n. Un usuario debe desactivarse, eliminarse o eliminarse expl?citamente de un directorio de usuarios sincronizados (si tiene Google Sync) para no contar para facturaci?n.

Tambi?n puede ver usuarios provenientes de Marketplace Apps, sin embargo, estos usuarios no se cuentan para su recuento total de usuarios o su factura.

comments: author: Jelssy Pomar Alvan
body: [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) gracias por tu respuesta.


Tags: cloud

confluence-cloud
Cual ser?a la mejor pr?ctica para organizar los espacios de un grupo empresarial?
Asked by Jelssy Pomar Alvan:

Quiero fomentar el uso de confluence en mi organizaci?n, actualmente tenemos una licencia est?ndar para varias empresas en el grupo corporativo en el que trabajo, ?c?mo puedo organizar los espacios del grupo corporativo?

Solo daremos acceso a 2 usuarios por cada empresa.

Gracias


Answers:
author: Brant Schroeder
body: [@Jelssy Pomar Alvan](/t5/user/viewprofilepage/user-id/5051495) If you were to move to premium then you could make the site and spaced open to everyone (public). You could then use IP allow list to make is only accessible to individuals in your company. Then the two users from each organization could update content but everyone else would be able to see it.

You could also start with a single organization to keep licensing costs down and as their use of the product and success of adoption you could expand licensing to other orgs.

Lastly you could seek additional funding for licensing in your company.


Tags: cloud

confluence-cloud
Plugin- to add table filter to confluence page to filter excel sheet
Asked by Haroon Habibi:

Is there away to add table filter to confluence page to filter excel sheet? please explain and guide me. thank you!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Haroon Habibi](/t5/user/viewprofilepage/user-id/4970697) ,

Are you asking about the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=server&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app (that is our add-on) and its Table Filter macro?

If this is the case, you may transfer your Excel sheet to Confluence using the [Table from CSV](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+from+CSV+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro or the [Table Spreadsheet](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro (use its import option).

Then you will be able to use the Table Filter macro on top of these macros to filter your recreated tables. And for the Table Spreadsheet macro it can be also done in the spreadsheet itself.


Tags: confluence-server

filter

server

spreadsheet

table

table-filter

table-filter-and-charts
How to turn on notifications for confluence teams
Asked by Charlotte Hart:

I have created a team within confluence and want my team to be notified when they are assigned an action or tagged in a comment on various confluence pages.


Answers:
author: Trudy Claspill
body: Hello [@Charlotte Hart](/t5/user/viewprofilepage/user-id/5051461)

Welcome to the community.

The members of the team should automatically be notified when the team is mentioned or assigned a task. Is that not what you are observing?

comments: author: Charlotte Hart
body: Hi there, I've checked with a member of the team yesterday but they only received a notification confirming that they have been added to the group but nothing when i've tagged them in actions. Do they need to change any notification settings?


author: Trudy Claspill
body: I am not an expert in Confluence notification, but I found the following pieces of information in my searches.

Have the users been mentioned/tagged already on the page? Users will be notified for mentions only the first time they are mentioned on a given page.

Also, when mentioning a Team, if the person mentioning the Team is a member of the team then they will not receive the notification as the author of a mention does not get a notification.

If the user clicks their Avatar and selects Tasks, do they see the tasks where they have been tagged as a member of a team?

![Screen Shot 2022-10-12 at 9.02.08 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/220403iDA41030C64978A31/image-size/large?v=v2&px=999 "Screen Shot 2022-10-12 at 9.02.08 AM.png")

If those don't account for your issue, I recommend that you contact Atlassian Support directly for additional troubleshooting help, and post back here what you learn.

<https://support.atlassian.com/contact/>


Tags: cloud

confluence-cloud
Trello on my Mac desktop now just looks like computer code
Asked by Oliver Edinburgh:

I clicked something and now my Trello looks like code.

I have deleted and added the app and its it still the same.

I can't remember what I clicked but I think it was in the Trello interface, not an option from the drop down tab so I can't even get back in to see what the thing I clicked was.

Hopefully this makes sense.

Any help appreciated. I am still able to use but only in my web browser.

See photo attached of what I am currently looking it!

![Screenshot 2021-08-03 at 08.28.04.png](/t5/image/serverpage/image-id/154147i0102C41DC4DA3ED7/image-size/large?v=v2&px=999 "Screenshot 2021-08-03 at 08.28.04.png")


Answers:
author: Iain Dooley
body: [@Oliver Edinburgh](/t5/user/viewprofilepage/user-id/4500346) this looks like a JSON export of a card. You can get it by adding .json to any card URL in a web browser.

Possibly what happened is that you opened a URL with a .json extension from another app and it opened in Trello, but as JSON.

Pretty weird that it's persisting after deleting and reinstalling though.

Can you try clicking on a normal Trello URL from somewhere else and see if it opens up a card correctly in the app?
Package Tracker: Please add more carriers.
Asked by KaarelP2rtel:

I noticed the list of carriers at <https://www.packagetrackr.com/carriers>

contains some carriers not available to the Trello powerup.

Two specific ones I am interested in are Australia Post and Royal Mail ( UK )

Please add these to the Package Tracker powerup.


Answers:
author: Matt
body: Hi [@Alex _ Trello](/t5/user/viewprofilepage/user-id/4469170)   

It's 2 years later and still no Australia post integration?   

Shippo support "over 85" carriers but theres still a lot of very widely used missing from Trello - what is the time frame for the Trello Dev team to finish the connections with Shippo?


author: Alex W
body: Hi there,

Thanks for reaching out and sharing your feedback!

Our [Package Tracker Power-Up](https://trello.com/power-ups/55a5d917446f51777421000d) is powered by [Shippo](https://goshippo.com/carriers/), so we are limited by what carriers they offer in their app to track. I can see that Australia Post is one of the carriers is supported, so as a fellow Aussie, I agree, we should look into putting AusPost functionality into our power-up, but for Royal Mail, I'm not sure Shippo is affiliated with them yet.

Regardless, I have let our dev team know about your interest in adding these carriers and have raised this as feature requests with our team.

If you're curious about how our team decides on what requests we work on, we've also published a blog post with more detailed and visual information here: <https://blog.trello.com/feature-requests-unite-support-and-product>

If you'd like to see our latest features and releases you can take a look at our dev board at <http://www.trello.com/dev>. Our mobile boards are available at <https://trello.com/b/5tj4qAvo/trello-ios-app> and <https://trello.com/b/ud59t1fL/trello-android-app>.

Hope you have a wonderful day!

Cheers,  
Alex

comments: author: Peter
body: Hi Alex

Shippo now supports Royal Mail UK, could you add it please?

Many thanks
Card owner format in Trello
Asked by Tom Mitchell-Taverner:

How do you change the appearance of card owners in Trello? Some of my staff have their photo, some have a coloured background, other are just he standard grey. ![A Trello owner.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/154130iC4726DC0570196F4/image-size/large?v=v2&px=999 "A Trello owner.JPG")


Answers:
author: Iain Dooley
body: [@Tom Mitchell-Taverner](/t5/user/viewprofilepage/user-id/4476013) here you go:

<https://help.trello.com/article/760-changing-your-profile-picture-avatar>


author: Tom Mitchell-Taverner
body: That is great, thanks. I can now add a photo, but that does not solve it. Do you know how how to change the colour and keep my initials like my colleague KA has on hers?

comments: author: David Bakkers
body: Hello [@Tom Mitchell-Taverner](/t5/user/viewprofilepage/user-id/4476013)

If you choose to not upload a custom avatar, the colour behind your initials is set by an algorithm based on your name and you can't manually change that colour.

Refer to [this question](https://community.atlassian.com/t5/Trello-questions/How-do-I-change-member-initials/qaq-p/878409) where the topic has been discussed before.

Refer to [this suggestion](https://jira.atlassian.com/browse/JSWCLOUD-10521) where that feature was requested, but not implemented.


author: Iain Dooley
body: [@Tom Mitchell-Taverner](/t5/user/viewprofilepage/user-id/4476013) ![](https://st2.depositphotos.com/38814998/47471/v/450/depositphotos_474719550-stock-illustration-creative-rounded-initial-letters-tmt.jpg)


author: David Bakkers
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

A. What are are your initials?

B. ID

A. No, just your initials

B. ID!

A. I just said I don't want to know that, I just want to know your initials!

B. **ID! ID!**

**:)**


author: Iain Dooley
body: [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) my daughter (aged 9 who's initials are also ID) loves that pun :)
Copy votes from Trello to custom field in Jira
Asked by Katarzyna:

Hi ?

I have a public roadmap published as a board in **Trello**. The voting option in Trello is enabled.

All requirements are created as issues in **Jira** cloud and linked to the specific cards in Trello. I would like to create a custom field which presents the**number of votes** from Trello card.

Do you know how to achieve it? Any automation rule?

At least, presenting a preview of Trello card on the issue. Is it possible?

Kate


Answers:
author: David Bakkers
body: Hello [@Katarzyna](/t5/user/viewprofilepage/user-id/1224625)

It's not quite clear if you are asking:

1. How to create a custom field in Jira. If so, refer to this Jira [Create a custom field](https://support.atlassian.com/jira-cloud-administration/docs/create-a-custom-field/) document.
2. How to transfer the value of the voting field in Trello to a custom field in Jira

If it's the second question, assuming you're using the default [Trello Voting Power-up](https://trello.com/b/A8mdnqzm/test-board/power-up/55a5d917446f517774210013) and you have a custom field in Jira, presumably a number field called something like 'Votes', to receive the data, it's going to be hard to transfer the data over, since the value of the Trello card's voting field is something you're going to have to lookup via the REST API.

If you query the [get a card endpoint](https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-get) of the Trello REST API for a specific card, in the response data, in the *badges* section, you will find a value *votes* that contains the number you're looking for:
> "badges": {  
> "attachmentsByType": {  
> "trello": {  
> "board":0,"card":0  
> }  
> },  
> "location":false,  
> **"votes":1,**   
> "viewingMemberVoted":true,  
> "subscribed":false,  
> "fogbugz":"",  
> "checkItems":0,  
> "checkItemsChecked":0,  
> "checkItemsEarliestDue":null,  
> "comments":0,  
> "attachments":0,  
> "description":true,  
> "due":null,  
> "dueComplete":false,  
> "start":null  
> }

You will need to extract that piece of data, then send it over to Jira via the Jira REST API to the corresponding field of the required issue.

comments: author: Katarzyna
body: Hey [@David Bakkers](/t5/user/viewprofilepage/user-id/1575730) ,

Thank you for your answer! We'll use this API to get info about voting and put it into custom field in Jira.

Kate


Tags: integration

jira

vote
How can I merge our company Atlassian account to a Trello account we already have set up?
Asked by Jennifer Smith:

We currently have a Trello account using a 14-day trial and another Trello account using only licenses.  

I believe I need to upgrade to Business Class to merge these two accounts with our Atlassian account but not sure.

Any guidance would be VERY helpful, please.

Thank you!


Answers:
author: Alex W
body: Hi Jennifer,

I may need some more information in order to answer your questions, but I can answer generally for you and we can see if the resources I sent through answer your question.

If you're looking to transfer boards between accounts, we have a tool to do that which you can read about [here](https://help.trello.com/article/1104-how-to-transfer-boards-to-a-new-account). You do not have to be a Business Class user to use this tool.

Trello is moving to a model where all boards need to be in a Workspace. Upgrading a Workspace is the primary way of upgrading to a paid plan in Trello, and free memberships can only have 10 boards per workspace. When you upgrade to Business Class, you upgrade one of your workspaces, not your whole account. I believe from the information you've told me, you have one account that has a workspace with a free trial on Business Class, while you have another account with a workspace that is either free or paying for Business Class. You can use the tool I've linked to move boards across to each account.

If you have further questions, we will need to set up a ticket in our support portal for you so we can investigate further and learn exactly what you're trying to do. I can set this ticket up for you, or you can raise a ticket [here](https://trello.com/contact).

Cheers,  
Alex
Does Trello have alarm settings for reminders and events?
Asked by Xander Phaeacias:

If so, Trello may solve my scheduling issue.

I desperately need a productivity app to help me schedule. I've been using the default Android Clock and Calendar apps over a year now, but I think it's time to find apps designed for my needs.

I need an app that allows alarms to be set around the clock; something that lets me sort them and sync them to my calendar with ease. I've researched alarm apps, reminder apps, the like--but all of the apps I've found are glitchy, addressing other needs, or have privacy concerns (Google, Microsoft). I'm still seeking alternatives.

I really like Trello!

It has both the sleek design and amount of options I like. If I learn to make it work for me, I think I'll be happy.


Answers:
author: marin
body: Hi [@Xander Phaeacias](/t5/user/viewprofilepage/user-id/4499743) indeed all cards can have due date and time like what [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) said. You can also connect your calendar app like Google Calendar and sync it to Trello so the cards will also display in the calendar as well.

comments: author: ALICIA MARCANO
body: I have the same problem [@Xander Phaeacias](/t5/user/viewprofilepage/user-id/4499743) . I need the card that has a reminder of a meeting to ring. My problem is that the email with which the trello is, is from my boss but as his assistant I need it to ring like me and I don't know how to do that. Help!!


author: Iain Dooley
body: [@Xander Phaeacias](/t5/user/viewprofilepage/user-id/4499743) yep you can set a notification at the due date or before the due date:

<https://help.trello.com/article/793-receiving-trello-notifications>

You can also use Butler automations if you need more flexibility.
I can no longer add a card to my boards. It has turned into "add a list" but I need to add a card.
Asked by Rhonda Hernandez:

The cards on my board have disappeared. They turned into 'add a list' but I need to "add a card."


Answers:
author: Michael Pryor
body: You probably have a filter turned on:

<https://help.trello.com/article/972-filtering-vs-searching>  

hit 'x' to turn it off.
Attaching an email template to a record
Asked by kath parkes:

I have created a template to send to contacts and have just sent the first email. I then tried to attach the email to the record in the trello list but it said there was an error - is it possible to do this?

thanks


Answers:
author: Iain Dooley
body: [@kath parkes](/t5/user/viewprofilepage/user-id/4499325) which integration are you using to send the emails?

comments: author: kath parkes
body: Hi Iain - I added the Crmble Gmail topping


author: Iain Dooley
body: [@kath parkes](/t5/user/viewprofilepage/user-id/4499325) Crmble support should be pretty responsive, one of the founders answers questions on here quite a bit and on Reddit also, but you can also just email their support. Powerups are generally built by companies not affiliated with Trello.


author: milynnus
body: [@kath parkes](/t5/user/viewprofilepage/user-id/4499325)

My recent favourite is to use Contalist power up. It has email templates that can be used from anywhere on the board but you can also be specific to only allow certain emails on a list. It takes data from card including custom fields and other data collectedvia their webforms. Try it.

comments: author: kath parkes
body: Thank you

I will look at this
Hi - I dont want to use workspaces - its just me. How can I stop this please?
Asked by Sarah Hancox:

Hi - I understand my boards are being moved to a workspace on the 11th of August - why is this? I do not work as part of a team so the function is unnecessary and irritating.

Is this a back-door way of getting rid of free access?


Answers:
author: Michael Pryor
body: You can read more about this change here:

<https://help.trello.com/article/1263-moving-to-workspaces>  


author: Matthew Fillo
body: Wondering the same thing. I am hoping I can just close or delete enough boards to get me under the threshold for the forced upgrade.


Tags: workspace
is there a Trello Introduction Training Presentation
Asked by Mohamed Orikat:

Hi,

I recently Introduced Trello to my organization and I suppose to train couple of departments to start using Trello (they are new to agile/ kanban methodologies as well)

Is there a presentation or any form of material which I can use for this training?

Thnx


Answers:
author: Jack Nolddor [Sweet Bananas]
body: Hi Mohamed,

You can search for the whole product documentation at <https://help.trello.com/article/899-getting-started-video-demo>

Moreover, you can also find some good videos at youtube made by members of the community <https://www.youtube.com/playlist?list=PLyJ6ZNQXPc4Xljz_U206nFm5zoiXFJknU>

Should be enough to prepare an small training for your team,

Kind Regards