youngmon/atlassian-qna huggingface dataset:
Document not able to publish
Asked by Adam Wilson:

I've been working on a document for some time and have published it on multiple occasions. For some reason I am now getting the 'spinner' and it will not save.

![Spinner.png](/t5/image/serverpage/image-id/152549i932A8183B5F77802/image-size/large?v=v2&px=999 "Spinner.png")

I'm connected to the internet

I can publish another confluence doc successfully

I've refreshed my screen and restarted my browser. Thankfully the changes are saved but I cannot publish.


Answers:
author: Shannon S
body: Hello Adam,

Welcome to Atlassian Community. It's nice to have you join us!

I'm sorry that you're having so much trouble getting that page to save. Does the page contain many images or macros, and do you have that problem with any other pages? Also, can you tell me if your colleagues encounter the same issue with that page?

We can help solve the problem in Support. I recommend you bring this to your site admin so they can [raise a ticket with us](https://support.atlassian.com/contact). Then, we'll be able to log in directly to your site and look at what might be the issue.

Thank you, and take care!

Shannon


Tags: cloud

confluence-cloud
limit form entries to 2 per any given date
Asked by JN:

I have a simple form that contains a date field and displays the results in a calendar view - how do limit the number of entries to 2 per date?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Is this a question about ConfiForms plugin?

If the answer is yes, then have a look at very similar example - <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Form+to+allow+only+one+entry+per+user+per+month>

Alex

comments: author: JN
body: Hi Alex,

Appreciate the response although I still can't seem to get it to work properly - it either blocks all entries for the date selected or none.

I ended up with \[entry.Date\] _count:\>2 that still allows all entries though ("Date" is the form field name I'm using)

If I use a lower case d "date" then all entries get blocked regardless of the date or number of entries.

Any further advice would be appreciated.

Thanks  
Jon


author: JN
body: pls ignore last message - managed to resolve it:

Thanks again for the help
Why does the mirror powerup not mirror attachments when a card is mirror more than once?
Asked by Juan Chamorro:

Anyone else having this issue?


Answers:
author: Ghiona Tamir -Unito-
body: Hello Juan,  

Ghiona from Unito here!  

Your card attachments are part of the description footer, which can only be part of one sync. If you want your attachments to be synced across a chain of cards, you have two potential ways of going about it:   

1) Include the attachment link directly into the description itself (as opposed to just as an attachment) - this will be passed over to however many cards you need to sync.  

2) Use custom fields instead and add the file as a link. After creating the custom field on all boards, all you need to do is map them together in your sync via your [dashboard](https://app.unito.io).  
Here's a bit more [information](https://guide.unito.io/hc/en-us/articles/360002105813-How-to-sync-Trello-Custom-Fields) on how to get custom fields in Trello syncing between your boards. This solution is best if you only have one attachment that you want to sync across a chain of cards.  

If you need more clarification for your specific situation, please contact our support team at [mirror-support@unito.io](mailto:mirror-support@unito.io) and they will gladly help you out!

comments: author: Juan Chamorro
body: Thank You Ghiona, this was very helpful.


author: Ghiona Tamir -Unito-
body: Happy to help!
I can't get Butler Bot to work...I've gone through the process 10 times...still NO GO...
Asked by JoAnn Reyes:

I am with Click Funnels and went through the process to set up Butler Bot....but the last part didn't happen. It was supposed to Link Butler Bot to my cards...didn't happen.


Answers:
author: Katrin Anger
body: [@JoAnn Reyes](/t5/user/viewprofilepage/user-id/3233462)

Hi JoAnn, the ButlerBot is being phased out and that's probably the reason why it's not working for you any more. For all automation setups you would now have to use the Butler Power-Up.

comments: author: JoAnn Reyes
body: That is what I thought I was using. What are the steps of getting Butler Power-Up to get set up?


author: JoAnn Reyes
body: Is there something special I need to do to get Butler Powerup installed and working?


author: Katrin Anger
body: [@JoAnn Reyes](/t5/user/viewprofilepage/user-id/3233462)

Let's first clarify what you are actually using:

Do you set up commands within a card and get a green checkmark sticker added to it?

Or do you open the Butler menu and pick one of the 5 command types (card button, board button, rule, calendar, due date) to set up a command?
Can you only connect a certain folder on your Google Drive to a Board?
Asked by Erica Wheeler:

I have a board for a client and I'd like to connect their folder on my Google Drive, however, I don't want them having access to my entire Google Drive, just their client folder. Is this possible?


Answers:
author: Torben_trello
body: Every user will need to authorize their own Google Drive account and users will only be able to see attachments that they are authorized to view in Google Drive.

Trello will associate a hyperlink provided by the storage provider with the card. Trello does not store the actual content of the file. The cloud storage provider's own security and permissions system controls view and write access to the attached file.


Tags: google-drive
how to place a card on a non-member board?
Asked by Michael Boyden:

When a business report is ready to be reviewed, I would like the report writer to move the card onto my board's list "ready for reviewing". But, they aren't members of my board and I don't want everyone to have access to my board.

How can they give me the card when they don't have access to my board?

TIA


Answers:
author: Teddy
body: Hey Michael,

In order to move a card over to another board, you must be a member of the board. There won't be a way for the report writer to move the card directly onto your board without being a member of the board.

As a workaround, you could create a new board just for this purpose, and invite the report reviewer to the new board. Then, once the report is complete, they can move it to this new board, where you can then move it to your actual board.
Butler card buttons not showing up for some users
Asked by Lisa Oates:

We set up 4 Butler buttons for all cards in one Trello board, and all users (that we know of) can see the buttons and they function properly, except for one key user. He upgraded to Trello Gold to see if that solved the issue, but it has not. He can see one button that we created, but not all of them. Any tips for troubleshooting this issue?

Here is a screen shot of the button setup:

![Screen Shot 2019-05-23 at 11.23.20 AM.png](/t5/image/serverpage/image-id/55564iB086D929A30A1ECA/image-size/large?v=v2&px=999 "Screen Shot 2019-05-23 at 11.23.20 AM.png")


Answers:
author: Katrin Anger
body: [@Lisa Oates](/t5/user/viewprofilepage/user-id/3232355)

Hi Lisa, it's not too obvious, so I am going to ask a few questions. With upgrading to Trello Gold, this user should be able to see more than one button.

Can this user check if the quota has been adjusted and the Butler account upgraded?

It could also be a browser cache issue that the buttons are not displayed correctly. Can s/he try and clear the cache and see what happens?

Let me know how it goes.

comments: author: Lisa Oates
body: Thank you! I will communicate these ideas to the user having issues and will respond with more questions if I have any. I appreciate your help, [@Katrin Anger](/t5/user/viewprofilepage/user-id/2708783)


author: Samuel Radcliffe
body: I had this problem and clearing the cache worked. Thanks.


Tags: butler

troubleshooting
How to use 'date' custom field as a due date trigger?
Asked by Louis Potter:

As with a Due Date trigger such as 'the moment a card is due...', I would like to use the date in a Custom Field to be the trigger for the action.

Example:

The moment Custom Field 'End Date' is due, move the card to list 'Ended".

Is this possible?

I currently have a rule: "when custom field "End of Campaign" is set to a date less than 1 hours from now, move the card to the top of list "Ended""

However, I've noticed that this only works at the time I set the custom field date; it won't work for a date set in the future, when that time is reached.


Answers:
author: Katrin Anger
body: [@Louis Potter](/t5/user/viewprofilepage/user-id/2494613)

Hi Louis,

I think you will have to create a feature request for this special action you want to have set up. There's currently no action available to achieve this.

comments: author: Louis Potter
body: Hi Katrin,

Thanks for your response.

I've used a workaround for now using a calendar rule:

every day at 10:00 pm, move each card with custom field "End of Campaign" set to a date less than 1 days from now to list "Ended"

It's not perfect but it serves its purpose. Think I'm going to try and learn enough Javascript to be able to program things like this myself in the future. I hope that's how it works...


Tags: automation

custom-field

date
Is there a difference between a team member and a board member who is also part of the team?
Asked by Juan Chamorro:

I was wondering if there is any difference in terms of ability to change a card/list/board between someone who is part of a team but not a board member and someone who is both when it comes to a team visible board? Essentially is there any added power to make changes to a team visible board when you are made member?


Answers:
author: Mike
body: Hi Juan,

When you are only a team member, and not a board member, you can see the team-visible board, and access it, but not make any changes to it. You need to be a member of the board in order to edit the board!
Do all team members need to be paying users of Trello
Asked by David Julian Price:

My wife and I run a business. Do we both have to be paid users or can one be an invited team member and the other a paid user.

In other word, do all team members have to be paid users in Trello?

If went to Trello Gold, do we both pay, or just one if we just want it for our business


Answers:
author: marc -Collabello--Phase Locked-
body: If you are just two persons, only one needs to pay to make use of the paid features. The other one can be invited to the relevant boards. If you want to be both full team members, you'd both have to pay.

comments: author: christie paige
body: Marc, how about with Trello Gold? I have the trello gold, but my assistant does not. She is invited to all boards, but does not have the 3 powerups I have-- why not based on your above answer?


author: marc -Collabello--Phase Locked-
body: Hi [@christie paige](/t5/user/viewprofilepage/user-id/3329880) You can use the 3 powerups, but not your assistant. She does not have Trello Gold it seems.
grouping boards
Asked by Shahna Vallily:

Hey!

I recently updated to business class hoping that i would be able to group my already existing boards? Our projects are done per financial year so i wanted to organised the boards the same way eg:

- 2018

- Jan

- Wk 1

not sure if that makes sense but i was hoping to have my main screen the years then click the year i needed followed by the month i needed and then the week. Currently every single week of the year is its own board so you can imagine it is quite messy!

Please help!

Thanks so much


Answers:
author: Blair at Atlassian
body: Hey Shahna!

Have you checked out [Collections](https://help.trello.com/article/1004-creating-collections-for-business-class-teams) in Trello?

You could use your Business Class team and to associate all of your boards with that team. Then, using the Collections feature, organize your boards into various groups. The following articles should help with the transition:

* [Changing the team to which a board belongs](http://help.trello.com/article/752-changing-the-team-to-which-a-board-belongs)
* [Creating collections for Business Class teams](http://help.trello.com/article/1004-creating-collections-for-business-class-teams)


Tags: board

group

organization
Is it possible to rearrange the layout of a board?
Asked by David Kruse:

How do I rearrange the layout of a board so the cards are not all side by side, but also below each other? I'm creating a list for each staff position we're hiring for (more than a dozen) and adding to each list the cards of individual candidates. That way if I want to re-assign a candidate to a different role, I just drag the card to that list.

Even in the zoomed out view, the board is impossibly wide and the lists can't all be seen at once. I'd like to be able to move lists like icons to any place on a board, or even on a grid, which I seem to have seen in some illustrations.


Answers:
author: Katrin Anger
body: [@David Kruse](/t5/user/viewprofilepage/user-id/3228301)

Hi David, there is a Chrome extension called [List Layouts for Trello](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc) that allows to arrange lists in a different manner than the default that Trello offers. It has 3 different list layouts, one of them is a vertical one.

comments: author: David Kruse
body: Excellent; thanks, Katrin.


author: Josh Gottsegen
body: Can this be done on iOS?


author: Rasmus M?nster
body: Beginner's question: I got the List Layouts for Trello, but nothing changed in my Trello, how do I use it?

Edit: I found out, you have to click the extension icon. But it changes the layout af ALL my boards, not just the one I want. So I can't use the extension, please implement different list formats per board in Trello itself.


author: Angryface Transport
body: Hi guys.

I'm a transporter.and use trello to manage my stock. I was wondering if I can layout trello cards in a map of my trailers so when stock gets passed from one trailer to the other it's just a drag n drop or a move card.

I only do basic trello.


Tags: layout

view
No access to card
Asked by Saskia:

I have a card with a checklist. Behind one of the items in the checklist I have included a link to another card on the same board. I then see the Trello sign followed by the name of the relevant card.

The members of the card with the checklist do not see a Trello sign, but only a URL. When they click on that URL, they get the following message: "You do not have permission to view the requested card". How is this possible? The members are just like me a team member.


Answers:
author: marc -Collabello--Phase Locked-
body: [@Saskia](/t5/user/viewprofilepage/user-id/3227203)maybe the card is on a private board, not on a team board. To see that, go to your home page, and make sure the board of the card is inside the team. If not, you can copy/move the board into the team.
Can I talk to a live person?
Asked by Veronica Worley:

I would like someone to help me set up my Trello account. I have too many questions.


Answers:
author: marc -Collabello--Phase Locked-
body: Trello itself does not provide live support, however there are a couple of Trello consultants who do that paid. If that is something you are looking for, you can contact me through the link in my profile.
Trigger action went a card is moved to a list
Asked by Mickey Weibeler:

I'm using the Microsoft Flow connector to send an approval email then create a Outlook calendar invite for my team. Can the Trello Connector be configured to send an email when a card it moved to a list?


Answers:
author: Mike
body: Hi Mickey,

Trello unfortunately doesn't control or maintain the Trello connector in Flow, but what you're asking for is definitely possible via Trello's API, so if it's not already possible within Flow, Microsoft should be able to add that!

comments: author: Mickey Weibeler
body: Thank you. I believe they added the functionality since I posted this question.


Tags: card

connector

list
How do I keep people I invite from being able to edit the boards/cards I create?
Asked by Juanita Malone:

I am wanting to use Trello for on-boarding new staff. I have sent the board to a coworker as a test and she is able to edit the cards. How can I keep people from being able to edit? Thanks!


Answers:
author: marc -Collabello--Phase Locked-
body: If you have a paid Trello account, you can add people as observers (i.e. they can't edit).

comments: author: Juanita Malone
body: Thank you! Would they still be able to check off checklists and leave comments?


Tags: edit
Butler not adding Member
Asked by Joey Gallo:

Hi,

I have a Board Button set up in Butler that automatically creates a new card, adds a checklist to it, and assigns it to a certain individual ("and add member @johndoe1 to the card"). The new card works fine and the checklist works fine, but it doesn't ever add the person to the card. Any ideas what I'm doing wrong?

TIA!

J


Answers:
author: Katrin Anger
body: [@Joey Gallo](/t5/user/viewprofilepage/user-id/3225673)

Hi Joey, is this username (johndoe1) a member of the board?


Tags: butler
Why i cant access my trello account
Asked by wellywahyudi:

i cant access my trello account, i tried to login to trello but no response and no error messages. I already sent support but no response


Answers:
author: Made William Gruneasia
body: Perhaps it's because the group you are joined in has reached the maximum members and when trello changed their policy your position was at the latest joined member?

Try to check the radio option saying 'Give Trello support staff temporary access to your account' on sending message to Contact Support

comments: author: wellywahyudi
body: i do but no response from trello
Android 8.1.0: Cannot log you in Looks like Trello is having some issues. Please try again later
Asked by Mark VanTassel:

I've got an LG Stylo 4 running Android 8.1.0.

I installed Trello from the play store, but when I try to login with my google account, it says

"*Cannot log you in*

*Looks like Trello is having some issues.*

*Please try again later*"

Any ideas?


Answers:
author: Torben_trello
body: We did not have any issues at that time on our end. Did you manage to login in the meantime? If the problem persists, please reach out to trello.com/contact. Also try if you can login to the web version at trello.com from the same device.

comments: author: Mark VanTassel
body: It's working now - no idea what's different.
Due dates in trello are misteriously changing
Asked by dukebendavids:

When assigning a due date and time to a task in trello the dates and times are weirdly changing to dates and times between one or two days from the actually entered date and time. Any explanation or even a solution to this?


Answers:
author: Torben_trello
body: Any chance you are using a Power-Up or integration (such as BigPicture) on the board? Many integrations can be set up to adjust due dates, so this is definitely a great thing to check as a first step.


Tags: date

due-date

time
Integration problem with Jira after migration
Asked by Kyrylo Tymofieiev:

After migration from Confluence server to Confluence cloud documents that use Marcos \<\<insert Jira filter\>\> display errors

![Image Pasted at 2021-7-23 11-51.jpg](/t5/image/serverpage/image-id/152545i70B67089E0B23867/image-size/large?v=v2&px=999 "Image Pasted at 2021-7-23 11-51.jpg")


Answers:
author: Ivan Lima
body: You don't have access to the database on Cloud. Have you tried the Jira macro repair? On your cloud site, go to **Settings \> Jira macro repair** and follow the steps. If it didn't work, you might need to raise a [request](https://support.atlassian.com/contact/) with Atlassian.


author: Suvradip Paul
body: Hi [@Kyrylo Tymofieiev](/t5/user/viewprofilepage/user-id/4488249) ,

Thanks for posting and welcome to the community.

There is a knowledgebase article already with resolution on this - <https://confluence.atlassian.com/confkb/unable-to-locate-jira-server-for-this-macro-displayed-after-changing-jira-application-link-name-660966702.html>.

Could you please check and confirm if it solves your issue?

Please accept the answer if it helps else respond and allow others to share input.

Cheers

Suvradip


Tags: cloud

confluence-cloud
Widget Connector for twitter not working
Asked by Dominic Lagger:

Hi all

When we insert a twitter link into the widget connector, it shows this error:

![image.png](/t5/image/serverpage/image-id/152533i45367C5D96C27B27/image-size/large?v=v2&px=999 "image.png")

```
Error rendering Tweet https://twitter.com/Atlassian/status/1418306581834440708. Please try again in 1 minute(s).
```

Youtube is working fine.

Any ideas?

Regards, Dominic


Answers:
author: Suvradip Paul
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) ,

Is it the same bug - <https://jira.atlassian.com/browse/CONFSERVER-29639> ? There was a fix promoted on this as per 7.5.0 Release Notes - <https://confluence.atlassian.com/doc/confluence-7-5-release-notes-1001823832.html>.

Could you please check with this workaround ?

![Twitter_Widget_Connector.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/152552i90F2B2EE1F79DDF7/image-size/large?v=v2&px=999 "Twitter_Widget_Connector.jpg")

comments: author: Dominic Lagger
body: Hi [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)

Thanks a lot!

With the HTML Macros it works fine. But We do not want to enable these macros. So we wait until the next LTS Release from Confluence.

Regards, Dominic


author: Suvradip Paul
body: Yes [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) , in that case you have to wait for the release.


author: Dominic Lagger
body: We upgraded to 7.13, but the twitter feed is still not working...

With the HTML it is still working, but we do not want to enable HTML macro.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/160506i45980016FFA007AA/image-size/large?v=v2&px=999 "image.png")

What can we do?


Tags: confluence-server

server

twitter

widget-connector
Confluence keeps crashing when trying to open pptx file inside a page
Asked by omorobot:

I am running confluence server Version7.12.2 on my ubuntu 18.04 machine.

Below is some additional information regarding the system.

java.runtime.version11.0.8+10

java.version11.0.8

### Plugins {#toc-hId-1258152749}

NameVersionVendorPlugin state

|--------------------------------------|--------|-----------------|---------|
| Confluence Cloud Migration Assistant | 3.2.0  | Atlassian       | Enabled |
| Confluence Mobile Plugin             | 3.1.1  | Atlassian       | Enabled |
| Draw.io Confluence Plugin            | 9.6.1  | //SEIBERT/MEDIA | Enabled |
| Elements Spreadsheet                 | 3.6.12 | Elements        | Enabled |
| Google Calendar                      | 4.2.3  | ServiceRocket   | Enabled |
| SSO for Atlassian Data Center        | 4.2.3  | Atlassian       |

Everything runs ok except handling pptx files within the page.

I normally put my pptx file into the page by drag and drop method.

And whenever I open the pptx file, confluence stops working and need to restart by

$ sudo /etc/init.d/confluence1 restart -fg

I disabled Office Connector plugin Version:11.4.6 which was automatically installed.

Any solution to solve this issue?


Answers:
author: Alex K
body: Hi [@omorobot](/t5/user/viewprofilepage/user-id/2827524) ,

It's possible that you're hitting this bug: <https://jira.atlassian.com/browse/CONFSERVER-61143>

Could you check if you see any of the listed symptoms in your logs?

Regards,  
Alex


Tags: confluence-server

server