youngmon/atlassian-qna huggingface dataset:
SourceTree totaly sucks
Asked by Denis Sachkov:

Each update of SourceTree breaks something. SourceTree cannot save password properly for github for Windows and Mac clients. It is real pain to use Source Tree.


Answers:
author: Ana Retamal
body: Hi Denis! I'm sorry to hear that. Can you elaborate a bit more? We'll be happy to help you with your issue:

1. Are you experiencing the same behaviour on both platforms (Windows and Mac)?
2. Which Sourcetree version are you using?
3. How are you trying to save your credentials? Are you following the instructions at [Connect your account](https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html)?
4. Do you get any error message? Can you send us a screenshot of the error you get?

Best regards!

Ana

comments: author: adafinei
body: I agree (with the concept, although as a dev I think it's not kind to say someone's code "sucks"), but indeed the GUI lately is causing lots of frustration on basic usage. It does not scale well with the number of commits and branches. For instance the left panel keeps refreshing and folding/unfolding items. While it is doing so, sometimes the text in the commit massage disappears. Of course one does not write novels in the commit message, but still it's annoying...I use the 2.5.5.0.

I guess this is due to some fetch/refresh done in the background...

Kind regards,AD


author: Kalyan Dhara
body: its is so intimidatingly annoying due to frequent crash and slowing down the machine if repository is large. not cool.


author: john lee
body: Even the latest sourcetree client have the same issue, where the password is always using the wrong one after fixing, worst it retry so many time that every time locked my account.


author: Jim Erickson
body: This is now 2024. I'm constantly having to "ReAuth" Sourcetree or I get bad credentials error trying to commit or pull or even fetch. Takes forever to show the tree on the left and the list of changes. Switching to different branches is slow. I keep hoping it's going to get better.
SourceTree keeps asking me for my password in multiple popups
Asked by Jay Burt:

I followed a couple of other bits of advice but they haven't fixed it.

Everytime I open SourceTree many popups keep appearing to ask for my password.


Answers:
author: Ana Retamal
body: Hi Jay! To help us troubleshoot this issue with you, can you provide some more information?:

1. Which OS and version are you using?
2. To which service are you trying to log in (Bitbucket Server, Bitbucket Cloud, Github...)?
3. Is your account connected as explained at [Connect your account](https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html)?
4. Does Sourcetree ask you for a password every time you open it? Or is it every time you perform a certain operation?
5. Can you provide a screenshot?

Best regards!

Ana

comments: author: Jay Burt
body: Hi, I managed to sort this in the end, but I can't remember how, as I tried many things by searching in Google.

Thanks anyway.


author: Ana Retamal
body: Well, glad you could sort it out at the end :)

Have a good day!

Ana
How to bookmark repositories in version 2.5.5.0
Asked by Christine Henry:

In previous version I was able to go to File and pick "BookmarK Open repositories" . In version 2.5.5.0 this option doesn't seems to be available anymore. How do I bookmark the repositories so they display again on the left hand side?


Answers:
author: bgannin
body: Hi Christine,

It sounds like you've upgraded from a 1.9.x version of Sourcetree. We removed the sidebar in favor of a [new design](https://blog.sourcetreeapp.com/2017/01/27/sourcetree-for-windows-2-0-is-now-in-beta/) for a number of reasons and it's been topic of discussion *(with issues summarized in [this comment](https://jira.atlassian.com/browse/SRCTREEWIN-7176?focusedCommentId=1781196&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-1781196) on the ticket)* since then. I'll be posting more details to further the discussion soon here on Community. Thank you for your enthusiasm and patience as we continue evolving the experience.

Cheers,

Brian Ganninger  
Product Manager, Sourcetree
Draw.IO Class Object Cannot Connect to Bottom Connector Anchors
Asked by Joel Wadagnolo:

I am using the draw.io plugin for **Confluence**. I am trying to make an anchored connection to the bottom middle (or any of the bottom 3) anchor point of a UML class object. The problem I am having is that when I move the cursor over the shape, both with and without already having an end of an arrow selected, I only see options for the lower square, which is a sub-component of the class diagram, so the anchor's don't show up on the bottom.

When I mouse over the top/title section of the class block I see 3 anchor points on all sides. As of yet I have no way of using any of these anchor points except the three on the top

*Highlighting top section ("Class A") to show 3 connector anchor points on all sides*

![draw_io_class_object_connector_anchor_points.JPG](/t5/image/serverpage/image-id/21005i7A5A2517A8926648/image-size/large?v=v2&px=999 "draw_io_class_object_connector_anchor_points.JPG")

![draw_io_class_object_attempt_bottom_connect_to_connector_anchor_point.JPG](/t5/image/serverpage/image-id/21006i591F6250EBF1DEF6/image-size/large?v=v2&px=999 "draw_io_class_object_attempt_bottom_connect_to_connector_anchor_point.JPG")

Any help or suggestions here would be great, thanks!


Answers:
author: Ana Retamal
body: Hi Joel! Draw.io is not available for Sourcetree, are you using it in conjunction with any other Atlassian product? If so, let us know so we can help you better.

In any case, as this is a third party product, my recommendation would be to [contact the vendor for support](https://desk.draw.io/support/tickets/new).

Hope that helps!

Ana

comments: author: Joel Wadagnolo
body: Hi Ana, I am using a plugin for **Confluence** for draw.io (sorry I did not include that in my original post, I have edited it to include this information). I basically posted the same thing in both places because (1) I haven't used draw.io in any other format (including on their website) so am unsure whether this issue is only when using it in conjunction with the Confluence plugin or (2) this is a bug (or has a shortcut I am unaware of) in the core draw.io for UML objects.

If I hear a response on the draw.io side I will post the results here since it could/would help other users if they run into the same issue.

Thanks!
getting authentication error while connecting to bitbucket server through sourcetree
Asked by ramani_chandran:

while connecting to remote bitbucket server through sourcetree it is showing authentication failed..but when i tried to login bitbucket it is working fine.![sourcetree_img.JPG](/t5/image/serverpage/image-id/20931iC59C74CEB384A6E9/image-size/large?v=v2&px=999 "sourcetree_img.JPG")


Answers:
author: Ana Retamal
body: Hi Ramanichandran! Are you still experiencing this issue? Can you confirm that you're using the right credentials and that you followed the steps at [Connect your Bitbucket account](https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html).

Are you trying to perform some kind of operation when you get this error?

Have you tried the command line to see if you're able to access the repo that way?

Let us know!

Ana


Tags: bitbucket-server

windows
Users unable to see Remote Repos (windows 10 - ST 2.4.8)
Asked by Julian Governale:

On windows 10 machines and on Server 2016 machine, source tree is not displaying remote repo's for users. We do not use windows 7 so i can not test.

We have upgraded some to version 2.5.5 but still zero luck. Is this a common issue for other users? Is this a common source tree issue?

We are using bitbucket.org to host our repos with two-factor verification enabled and the users ssh key is there and two factor is enabled in their profile. They are apart of our team and are definitely apart of multiple groups that have repo access. The users can see the repo's via bitbucket.org but no clue why source tree decides to not display anything.

We can make the users admins but it doesn't matter, nothing shows in the remote repo section for these users when using ST.


Answers:
author: Mike Corsaro
body: Hello! Is there a red circle on the account in the remote view? If the user is still not able to see the remote repo, they can work around the issue by navigating to the repo on Bitbucket, and then using the "clone in Sourcetree" button.

comments: author: Julian Governale
body: Thanks [@Mike Corsaro](/t5/user/viewprofilepage/user-id/842547) for the response. We have validated the users has a refreshed oAuth Token, and when trying to directly clone from the SSH url, it is never able to locate the repo. Just spins for minutes and we also validated that GIT is installed specifically for Source Tree and enabled. We dont use mercurial so we skipped that installation. I did validate that if i remove this user from all groups he was currently in and put them in the Admin group, then they can see the repos.

The setup that doesnt work for this specific user:

* private project
* private repo
* write access to all repo's within the project

This resulted in nothing appearing in Source Tree for this specific user. Other users with the exact same setup (Group access, windows 10 machine, same ST version etc) would see the repo's.

The setup that worked

* Admin on all repos in the projects

This resulted in him seeing the repos, but i cant have him in the Admin group.


author: Mike Corsaro
body: Ah, okay. I suspect it's related to a bug we have on our end regarding remotes not being listed for a group unless that user has the "create repos" permission.


author: Julian Governale
body: Ahh yeah, that is exactly it. I just tested adding create repo permissions and that got them showing. Im now following the JIRA bug. Thanks [@Mike Corsaro](/t5/user/viewprofilepage/user-id/842547) for bringing that to my attention!

[https://jira.atlassian.com/browse/SRCTREEWIN-7906?jql=text%20\~%20%22remote%20repos%22](https://jira.atlassian.com/browse/SRCTREEWIN-7906?jql=text%20~%20%22remote%20repos%22?)
unable to push in read only mode (over 2 GB size limit)
Asked by jamess-huang:

Hi,

Today I try to push some commit to my repository which named

rk-frameworks-base

but it shows "repository is in read only mode (over 2 GB size limit)"

I have tried to git gc, git prune at my local side, but it still has the same warning message after these 2 commands. The size of the repository is 2.5GB. What can I do to solve this ? Thanks in advance.


Answers:
author: Mike Corsaro
body: Hello! You'll need to remove files from your repo, or upgrade on Bitbucket. If you have files such as images, videos, or large assets then [you could also try using Git LFS](https://confluence.atlassian.com/bitbucket/use-git-lfs-with-bitbucket-828781636.html).
How can I test my translation on my computer?
Asked by alec:

Hi,  

I'm translating SourceTree into Hungarian. I'm at 100% (labels).  

How can I test my translation on my SourceTree program on my computer?  

Please help me!  

I'm looking forward to your answer.


Answers:
author: Manju
body: On Mac you can set in the General tab of Preference window.

Windows - Tools \> Options \> General \> Language

comments: author: alec
body: Thanks for the answer.

I'm translating the Sourcetree program to Hungarian on the transifex website. I want to try on my computer (Windows) what I've translated.

How can I try it?

Windows - Tools \> Options \> General \> Language - not available the Hungarian language.


author: Manju
body: Since Hungarian isn't a supported language on Sourcetree yet, it isn't possible to see the transactions work. But, if we have enough % of strings localized, we will add the support.


author: alec
body: Now: Labels 100%, Messages 24% (continued)

It is enough?

I'd like to try it my translations...

If there is any problem with it, then I can fix it...


Tags: language-hu

translate
sh.exe Fatal: needs to be a branch. It does not exist and is required.
Asked by Sela_Oren:

I'm trying to start a new feature from the working copy parent but I get:

\> sh.exe Fatal: needs to be a branch. It does not exist and is required.

and the name of the branch also has a long hash. But if I start a new feature from the latest dev branch, then it works fine. What's going on? It used to work.

I'm on ST 2.5.5.0 and win 10.


Answers:
author: Dennis
body: Workaround:: make a new branch through clicking the branch icon, and putting the parent branch before the new.. \[feature\]/\[new branch\] .   
Encountered the same problem but was able to work around it.

comments: author: Sela_Oren
body: Yeah I know, but I might as well just use tortoise git instead if I do that.


author: BillyP
body: Hello,

To start a branch, do you \`git checkout -b branch-name\` or is it automated somewhere?

If so, can you share your config?

-Billy

comments: author: Sela_Oren
body: I'm using Git Flow, it comes with source tree.

![SourceTree_2018-04-30_17-13-02.png](https://community.atlassian.com/t5/image/serverpage/image-id/20934i6867E6430B304851/image-size/large?v=v2&px=999 "SourceTree_2018-04-30_17-13-02.png")

This is not just making a new branch or using cli.

You mean this file?

AppData\\Local\\Atlassian\\SourceTree.exe_Url_i4in3c5q4teqz4osjdo33qsze410ndkz\\2.5.5.0\\user.config? Doesn't it have private keys?


author: BillyP
body: Yeah, I'm not prying, I was curious of the automated nature. But that isn't what's going on here.

Next step is to follow this key situation. Have you loaded your keys into your repo so it can authenticate directly?


author: Sela_Oren
body: What do you mean load keys to the repo? I can push pull and create branches without any problems or any login prompts.


author: BillyP
body: Okay, cool.

For your Gitflow, does that create the local branch or expect to pull down the branch already created within the Repo?


author: Sela_Oren
body: No I don't see any new branches.

This is all I see: <https://imgur.com/a/DeL4jLE>


author: BillyP
body: Did you try to copy the data to another directory?

If the data was copied, the supporting files that enable all the 'git flow' features to work might not be present.


author: Sela_Oren
body: You mean copy the repo to another folder along with the .git folder?


author: BillyP
body: Copying the folder shouldn't be the method. This should be handled by gitflow.

And this method, utilizing gitflow, works normally? What is the change that is different?


author: Sela_Oren
body: I don't understand the question.

If I start a new feature from the latest dev branch it works fine, but if I want to start a feature from the current working branch then I get the error I mentioned.


Tags: git

windows
How do I add a new group of users to our Knowledge Base?
Asked by Phil Dorcas:

I want to add a group of users to our Knowledge Base space in Confluence. They all have a common email, such as jane@companyone.com and joe.wilson@companyone.com. How can I add all the \*.companyone.com with view only access to our KB?


Answers:
author: Laurie Sciutti
body: Hi [@Phil Dorcas](/t5/user/viewprofilepage/user-id/3868704) \~ have a look at [Approved Domains](https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/#Approved-domains).

comments: author: Phil Dorcas
body: When I go to that URL, our company cannot be found. It only wants me to create a new instance. I'm logged in on another browser page, but the admin.atlassian page has no awareness of the pre-existing account. I would love to follow those steps if I could.


Tags: cloud

confluence-cloud
Confluence Search Syntax
Asked by Limer:

Good day. I'm trying to search on #client# in Confluence. I've gone through the Search Syntax wiki and can't get anything to work. Any help would be greatly appreciated.

For those wondering, we use #client# in the subject line of an email if we want to send it from Outlook into the email client that our call center uses.


Answers:
author: Laurie Sciutti
body: Hello [@Limer](/t5/user/viewprofilepage/user-id/5403440) and welcome to the Community! How are you populating #client# from the email into Confluence (Title page, attachment, something else)?

comments: author: Limer
body: We're not. I'm just trying to do a search on #client# in Confluence to lookup articles that have been written regarding it's configuration but it appears Confluence is not considering the # in the search and just looking up everything containing client. I was hoping I could narrow the search to #client# only as to disregard anything containing client only.


Tags: confluence-server

server
Turn off "acceptable use policy" notices
Asked by Daniel Adelsberg:

I get this notice on the top of every page I create:

*Hello there - quick reminder to familiarise yourself with the acceptable use policy for Confluence - <https://www.atlassian.com/legal/acceptable-use-policy>*

It's annoying and I'd like to turn it off. Any suggestions?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

That is probably a banner that your administrators have added to your Confluence, you should ask them to remove it.

If you are not sure that is what is happening, could you give us a screenshot?

comments: author: Daniel Adelsberg
body: Thanks for the reply. I can't really give a screenshot without giving away some sensitive information. The banner does appear across the top of the page, below the page name and menus and above the page title.

Do you know if there's a setting that I should mention to the administrators?


author: Nic Brough -Adaptavist-
body: They have probably done it with "Admin -\> Look and Feel -\> Header and footer"


Tags: cloud

confluence-cloud
Bulk update Confluence cloud space permissions with script runner
Asked by Steve Test:

Hi all,

I currently have a requirement to write a script that can update space permissions In bulk.

Specifically I would like to update the space permissions for all or most of my spaces with a number of groups.

For example, I would like to add group A, B, C, with permissions to a large number of spaces.

Has anyone achieved this with Scriptrunner for Confluence Cloud?

Thanks...Stephen


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Steve Test](/t5/user/viewprofilepage/user-id/3493273) ,

you can write a script that use the following confluence rest api (<https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-space-permissions/#api-wiki-rest-api-space-spacekey-permission-post>).

Another possible solution is to try [https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/284/confluence-command-line-interface-cli?tab=overview&hosting=cloud) that should allow you to implement that script.

Hope this helps,

Fabio

comments: author: Steve Test
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) , thank you for your reply. I have Scriptrunner for Confluence Cloud installed and am looking to run a script from there.

I was wondering whether anyone had any example Scriptrunner cloud scripts they have used in the past for similar requirements.

Thanks,  
Stephen


Tags: adaptavist

cloud

confluence-cloud

scriptrunner
Confiform Permission Errors
Asked by SKAdmin:

Confiform setup months ago with one group and it was working fine, but now those users are getting the "You can't create a page in space. No permissions" error.

These groups have view only access to the space. The goal is to have these groups use the form, which will create new page, but restrict actually page edits in the space.

'ConfiForms Form Definition' Macro

* List of user names (or user groups) with super user permissions for this form (Super user can edit all records, but have no access to form admin UI). - Added Group
* Bypass attachment upload permission is checked
* Allow data reads even if a user does not have read access on the page is checked
* Hide from admin UI is checked.

'ConfiForms IFTTT Integration Rules' Macro

* On Created - Create new page
  * Users in those groups can use Edit Form on the new pages, but can't edit the page which is what we want.

Has anyone ran into this problem before? Any ideas how to fix this?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

If the user using the form has no permissions to create a page then ConfiForms cannot do it either, as it works in the permissions of the user using the form

Alex


Tags: confiforms

confluence-server

permission

server
Can I set permissions on a space template?
Asked by Terri Isidro:

Is there a way to set permissions in a space so all templates inherit them? If not, is there a way to set permissions on each individual template?

I have several templates, and it would be very helpful to not have to remember to go in and set the same permissions for the content created with those templates.  

The edit permissions will always be for just the same 2 people in the space, and I looked around template settings and space settings for a permissions option on a template but did not see anything.

Thanks!


Answers:
author: Nikola Perisic
body: Hello [@Terri Isidro](/t5/user/viewprofilepage/user-id/5376225) ,

The permissions are tied to individual spaces, meaning that you would need to this manually for every space.

BR,

Nikola

comments: author: Barbara Szczesniak
body: [@Terri Isidro](/t5/user/viewprofilepage/user-id/5376225) In addition to space permissions, further permissions can be set on individual pages, but not until after the page is created---there's no way to do this via the template you choose for the page.


Tags: cloud

confluence-cloud
Displaying JIRA Reports as Dynamic Images on Confluence Page
Asked by David Tieman:

How can I display the image of a JIRA Report (i.e. Control Chart, Cumulative Flow Diagram, Issue Analysis reports, etc.) when adding the URL to the Confluence page? The only option I have at this time is to screen capture the image of the report each time I conduct a team meeting?


Answers:
author: Danut M _StonikByte_
body: Hi [@David Tieman](/t5/user/viewprofilepage/user-id/1473400),

It is not possible to display Jira reports in Confluence pages.

But our **[Great Gadgets](https://marketplace.atlassian.com/apps/1226592/great-gadgets-for-confluence-agile-charts-custom-reports?hosting=cloud&tab=overview) plugin** offers many macros similar to the Jira reports that you can add to your Confluence reporting pages: Control Chart, Cumulative Flow Diagram, Sprint Burndown, Release Burndown, etc...

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/300235i832EB3635DF0173D/image-size/large?v=v2&px=999 "image.png")

![No photo description available.](https://scontent.fcra2-1.fna.fbcdn.net/v/t39.30808-6/338956443_203041039091607_4831859724033221888_n.jpg?_nc_cat=108&ccb=1-7&_nc_sid=3635dc&_nc_ohc=pnA6UwveAiIAX96sbQJ&_nc_ht=scontent.fcra2-1.fna&oh=00_AfB_2b4KQLTiCQWSqa6UcBA27Ec9J85qJgNyV-4i9k4tWQ&oe=65A6CEDC)

I hope this helps.

Danut.


Tags: cloud

confluence-cloud