youngmon/atlassian-qna huggingface dataset:
I lost all my boards and issues.
Asked by Eddie's Day:

After I haven't sued my accounts for about one year, I found I lost all informations in my accout including boards and detailed issues. Could any friends give me any suggestions about this error?


Answers:
author: Matthias Gaiser _K15t_
body: Hey [@Eddie's Day](/t5/user/viewprofilepage/user-id/5341338)

I think in this timeframe, there was a change in Trello that every board which was not assigned to a workspace was closed automatically. I remember we had to reopen quite some boards.

You can check out if your boards were simply closed and reopen them. Here's the [documentation how to do that](https://support.atlassian.com/trello/docs/reopening-a-closed-board/).

Cheers,  
Matthias.


author: Brant Schroeder
body: [@Eddie's Day](/t5/user/viewprofilepage/user-id/5341338) Welcome to the Atlassian community

Are you sure you are using the correct account? I would suggest submitting a ticket to trello support here: <https://trello.com/contact/>
Contrata??o do Plano Standard
Asked by Diogo Schoneborn Nogueira:

Pessoal n?o consigo contratar o plano Standard, fica dispon?vel apenas o Premium, podem me ajudar?  
J? tentei de diversas formas, agrade?o se puderem me dar alguma dica.


Answers:
author: Sal
body: Oi [@Diogo Schoneborn Nogueira](/t5/user/viewprofilepage/user-id/5341294)! Eu vi aqui que tu j? entrou em contato com o nosso time de suporte atrav?s de um ticket que voc? tem aberto. Por esse motivo, eu te recomendo continuar o teu contato conosco atrav?s do seu ticket, que iremos te ajudar da melhor forma poss?vel! Obrigado!
Linking issue
Asked by Abie Goldberger:

Hi,

I have 5 cards on LIST A on BOARD A.

I then move each of the 5 cards into a different list on the same board.

So I now have the 5 different cards from LIST A on 5 different lists on the same board.

I also added a rule that every night the 5 different cards will move back into LIST A.

My question is... as I move the 5 cards from LIST A into the five different lists on BOARD A, how can I have a copy of each of the 5 cards appearing on a single list on a different board (LIST B / BOARD B)? And also, could I create a different set of rules for the cards on LIST B on BOARD B?

Thank you for your help.


Answers:
author: Abie Goldberger
body: Thank you.


author: Luciana Munhoz
body: Hi Abie!

I was doing some testing here regarding your questions and yes, you can make a rule that when a card is added/moved to a list make a copy of it to another board.

You will create an automation rule for each of the 5 lists (A-1, A-2, etc) on Board A. The rule will look similar to the one below:  

*when a card is added to list "A-1", copy the card to the top of list "B" on board "Board B"*

Regarding your second question (*could I create a different set of rules for the cards on LIST B on BOARD B?*), yes! you can create a different set of rules on Board B for those cards as they're copies.

Hope that helps! :)
Searching for a method to log sales activity in my Trello CRM, any suggestions?
Asked by Max:

Hello Trello Community. I am a real estate investor using Trello as my make shift CRM and my primary way of getting leads is by door knocking...

I have various list representing the different stages of the lead lifecycle, and use the map feature to locate the leads when I want to door knock.

However at the end of each week I would like to see a log of my activity - ie, how many doors I knocked, how many of those people answered, out of those people who answered how many were not interested , warm lead etc etc.

Currently I do not have this ability with my make shift Trello CR. My current process after I knock the door is the just leave a comment as to what happened then move the trello card into the appropriate list and or add some descriptive labels.

My question to the community is as follows ... Is there a power up / method I can use to after I knock the door log the result of what happened in the trello card that I can then feed into some sort of dash board? I would like to be able to start tracking this data so ideally at the end of the day / week / month I can see a overview of how many doors I knocked, how many contacts I made, out of those contacts how many were interested vs not interested , how many meetings I set etc etc etc

Any suggestions are very much appreciated.


Answers:
author: Antonio Panea
body: Hi [@Max](/t5/user/viewprofilepage/user-id/5341015) ,

welcome to the community! Toni, Founder of Crmble CRM here.

If you are looking for a CRM in Trello I would suggest to take a look into Crmble Power-Up. (<https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble>)

We include Dashboard so with just one quick look, you can see all the essential stats about your won deals!

Simply activate which widgets you want to keep an eye on, like your goal, top-selling products, top sellers, and won and lost deals.

if you need anything else just let me know!

Cheers

Toni
Remove and deactive
Asked by Phill Eulenstein:

Hi

when i remove and deactivate previous employees their name still appears in the share board suggestion list, we should be able to remove people from the suggestion list, so they do not appear there, also once an employee is added to the account why is it that we need to start typing the email address so that we can add them to boards. its a frustrating process to add people to the boards, for example clicking on every board then adding to the board. can we have a tick box list the we can quickly select the board we would like each employee have access too.

So it seems the new employee doesn't come up as a suggestion, Sum it up, the old employee is stuck there and the new employee you need to search for to add to everyboard.

We have the standard account

![trello share board.png](https://community.atlassian.com/t5/image/serverpage/image-id/286362iA98E6CF4CE2A19E6/image-size/large?v=v2&px=999 "trello share board.png")


Answers:
author: Alina Kurishko
body: Hi Phill,

Thanks for raising this question!

I was able to reproduce the behavior you're seeing and now share your confusion about it.

I've already passed your comments about this issue to our team for consideration, but let me know if there's any additional info you'd like me to send their way.

If you are curious about how our team decides which requests we work on, we have published a blog post with detailed information on this process here: <https://blog.trello.com/feature-requests-unite-support-and-product>

Currently, the only workaround would be to type the email addresses or usernames of members you actually want to add to a board manually.

Alina \| The Trello Team
How to create immediate, automatic and private access for a Client once they paid for a membership
Asked by Leonardo Cubeddu:

I am starting a website that provides online paid services. The idea is that the client pays for a membership and immediately makes a written request for what they need, so I would like that client to have direct access to a private board in Trello. How do I create that private, immediate and automatic access once they pay for the membership? Thanks


Answers:
author: Brittany Joiner
body: [@Leonardo Cubeddu](/t5/user/viewprofilepage/user-id/5340919) welcome to the community! Is the board private only to the client? Or is it the same board for all paid members? If it's the same board, you could get the "invite to board" link (you can find this on the "Share" options), and just set an automated email either via your tool where people pay or with something like Zapier that sends the link to join the board.

This is probably a bit more difficult if each client has their own board. I'm not really sure how i'd automate that, as you can automate creating a board with Zapier, but I don't think there's any action for inviting people to your board.

comments: author: Leonardo Cubeddu
body: Hi Brittany, thank you for your response, the idea is that each new client has their own board, that each one can communicate with me, work together and without them knowing about the other client...

Have you heard of Designjoy? which is a membership-based web design services platform, and the creator of that site uses free Trello to communicate with their clients. I just want to make the same as them (Designjoy)
repeating tasks
Asked by LUCY TUNLEY:

Hello

When I have a trello card on repeat, will it only pop up on the day ?   
Or can i have it so that they are there a few days in advance?  
so for example we have a board with 5 columns in for mon- fri, can I have the tiles automatically repeat in each column a week to veiw?


Answers:
author: Brittany Joiner
body: [@LUCY TUNLEY](/t5/user/viewprofilepage/user-id/5340864) welcome to the community! Yes you can! To do this, I'd use Trello's Automation instead of the Card Repeater Power-Up.

In the Automation section, click the Scheduled section (on the left sidebar) and you can choose a trigger (sounds like you'd want "every Sunday") and then you can add an action for "create a card in a list", and you can just do that action for each card you want to make in each list, then every Sunday it will make those cards!

comments: author: LUCY TUNLEY
body: thankyou Brittany - please can you explain why you would use this over against the power up. I love the ease of the repeater power up.  

Also we are finding sometimes the repeater power up wont save see picture attached ![Screenshot 2023-11-01 145905 trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/289581i2232E6A13C1348F9/image-size/large?v=v2&px=999 "Screenshot 2023-11-01 145905 trello.jpg")  


author: Brittany Joiner
body: [@LUCY TUNLEY](/t5/user/viewprofilepage/user-id/5340864) i prefer the automation because

1) i keep seeing people reporting bugs with the power-up like this, and i don't know how to get around them, but i don't typically see these issues when using automation; and

2) because i often would get lost with the power-up on what was the original card and how to edit or cancel the repeating without constantly repeating cards or accidentally duplicating the repeating (i think they may have made some UI improvements to fix this, but i am so used to the automation at this point that it just is easier for me)
How to turn the last uploaded image into a cover
Asked by Alicia Fil?u Birlanga:

Hi everyone! I have seen some similar questions along the last year, but I haven't seen that has change anything. So I try to ask again to Atlassian Team ;-)

Is there any way to make the last image uploaded become the new cover?

I didn't find an automation to do it.

Thanks in advance!


Answers:
author: Dreamsuite Mike
body: Hi [@Alicia Fil?u Birlanga](/t5/user/viewprofilepage/user-id/4580923)

I think this can be done via the API but I haven't done it yet. The bits are all there to do so:

* You can use the "when an item is attached to a card" automation trigger
* You can do a HTTP get to get the attachment array:  
  <https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-attachments-get>
* You can lookup the attachment name (or date) from the array and then get the attachment ID
* You can then set the attachment ID as the cover:  
  <https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-put>

It would be even easier to do this in Zapier, Make.com or Integrately if you are familar with the...

I am on the move a bit at the moment so never sure when I'll have strong internet but when I get a moment I'll have a play and get back to you...
Is there a way to have due dates send alerts on my phone like the iOS calendar app?
Asked by Jarom Aston:

1. I like the way I can organize my cards/tasks however I can't figure out any way to get alerts (banners) on my phone from Trello. I am not tech savvy.


Answers:
author: Carlos Garcia Navarro
body: Hi [@Jarom Aston](/t5/user/viewprofilepage/user-id/5340680) ,

Have you checked this article? <https://support.atlassian.com/trello/docs/mobile-due-date-reminders/#>


author: Jarom Aston
body: When I've done this in the past there is an alert within the app. So I have to go into the app looking for it to be alerted. My phone is always on mute as well. I need an alert that has a banner that I must dismiss to go away.

comments: author: Brittany Joiner
body: [@Jarom Aston](/t5/user/viewprofilepage/user-id/5340680) check your notification settings because you should get a push notification outside the app. On iPhone you can go to notification settings and find Trello, and make sure you 1) have notifications turned on, 2) have banner notifications turned on, then 3) you can change banner style to persistent.

There's also something with announcing notifications, but that might be a bit much ?

Not sure how this works on Android, but I assume they probably have something similar.

You could also make something with Zapier that triggers when a card is due and sends you a SMS message or something if you want something else that you have to acknowledge!
Markdowns / Inserts not appearing on cursor when editing
Asked by vendetta:

When I'm editing text on a card I've already made, like editing from the top, if I insert or try to use a markdown it just appears at the bottom of the text and ONLY the bottom. How can I make it so it always appears wherever I'm writing / my cursor ?


Answers:
author: Brittany Joiner
body: [@vendetta](/t5/user/viewprofilepage/user-id/5340640) not sure I understand what you mean... can you show a screenshot?
Connect Google Shopping List to Trello?
Asked by David S:

I was wondering if there was any way to possibly link my Google Shopping list to a Trello list? Basically what I'd love to have happen is every time a new item gets added to my Google Shopping list, it created a new card with that same value in a particular Trello list. Does that make sense? Does it seem like that could be possible?

Please let me know any thoughts or questions. Thanks!


Answers:
author: Brittany Joiner
body: [@David S](/t5/user/viewprofilepage/user-id/4533008) I do something similar - whenever I find something I want to buy, I add a card to Trello and then I have a board of things i want to buy that i sort everything in. It's my own combined online shopping cart!


author: Alicia Fil?u Birlanga
body: Hi David! Alicia from Spain, nice to meet you.

I don't see exactly how to sincronize, but one thing I have thought is to share the page with Trello, creating a new card called "Google Shopping List" with the link inside the card, so you can have it if you are working with Trello.

I attach some views. Maybe can be useful for you. Let me know if you find another solution!

![shopping list movil.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/286321i0C0B2E2ADB2F36D5/image-dimensions/161x319?v=v2 "shopping list movil.jpeg") ![shopping list.png](https://community.atlassian.com/t5/image/serverpage/image-id/286320i7F943AAA134E60D5/image-size/large?v=v2&px=999 "shopping list.png")


author: Dreamsuite Mike
body: Hi [@David S](/t5/user/viewprofilepage/user-id/4533008)

Thanks for alerting me to the fact that Google Shopping Lists exists. ?

I never needed to know because I have been using Trello for shopping lists for a long time and it works great, in particular the Trello app comes into it's own here...
I added a new member using her email address. How do I add her name?
Asked by Susan Keal:

I used an email address to invite a member to a Trello board. Now I want to add the person's name. How do I edit it to add the name to the email address?


Answers:
author: Brittany Joiner
body: [@Susan Keal](/t5/user/viewprofilepage/user-id/5340614) welcome to the community! once they accept the invite, they'll edit their profile and set their name and avatar. They can click their profile from the top right corner and then set their profile details!
cant save new buttons in automation. error reading null
Asked by Juan Francisco Cordova:

HI  

i have been getting this error while trying to save a new button in butler automation

the button is doing a simple step to post a comment. it is well configured.   

i have tried with different browsers, loggin out and loggin in again and clearing cookies and cache.. but still i get this error.   

![](https://i.postimg.cc/Fz6B2prN/screenshot-391.png)  

i should mention that even after getting the error the button is created and i can see it as active.. but it wont run  

<br />

tells me to check for errors. and to doucble check if values are correct. but as i said the only step in this automation is to post a comment so am sure there is not wrong configuration here.   

![](https://i.postimg.cc/VvsJ397G/screenshot-392.png)  

has anyone encountered such issue?  


Answers:
author: Brittany Joiner
body: [@Juan Francisco Cordova](/t5/user/viewprofilepage/user-id/5042285) can you show a screenshot of what your trigger is and the action? Ie, what's the comment it's posting?

comments: author: Brittany Joiner
body: Just realized trigger is button. But if you can share a screenshot of the comment, that would be great! Sounds like there's something funny with the content of the comment being posted.
Anyone else got problems with card counter?
Asked by Karl Macnaughton:

The **Original Card Counter for Trello**extension for Google Chrome was working fine two days ago and now it's like it's not there at all: no number of cards anywhere. Is anyone else having this problem?


Answers:
author: tvandeneijnden
body: I'm the author of **Original Card Counter for Trello,**i don't use Trello and didn't get feedback the extension was not working.

I'll provide an update to make sure it works again ?


author: Xavier Sanleandro
body: Same problem. I can't find any counter that works  

<https://community.atlassian.com/t5/Trello-questions/trello-extension-not-working-problem-with-input-element/qaq-p/2518722>  

**best answer**   
<https://community.atlassian.com/t5/Trello-questions/Extensions-not-working/qaq-p/2501939>

comments: author: tvandeneijnden
body: I've published version 2.0.0 of the extension it should work again now ?


author: Xavier Sanleandro
body: Thanks a lot Tim, good job!   
Your new version is working.  


author: Brittany Joiner
body: [@Karl Macnaughton](/t5/user/viewprofilepage/user-id/4137755) I think Trello has stopped supporting various Chrome Extensions. I use the Card Limit Power-Up and Dashcards Power-Up for counting cards!

comments: author: Anas Mustafa
body: I added this powerups but its still not showing Card Counter


author: Brittany Joiner
body: If you're using Card Limit, You'll need to click the three dots at the top of a list and set a limit for the list (it doesn't matter the number) and then it will show you a count at the top.

If you're using Daschards, you'll need to go into the Power-Up (click the button at the top toolbar) and then make a filter to say where you want to count cards.


author: tvandeneijnden
body: Today I've published version 2.0.0, can you try again please?


author: Josh Moffatt
body: None of my chrome extensions currently work. Board filters aren't working correctly either. It's a pain in the ass.

comments: author: Brittany Joiner
body: [@Josh Moffatt](/t5/user/viewprofilepage/user-id/5340537) if you're having issues with board filters, you can reach out to <https://trello.com/contact> and they should be able to help if there's some sort of bug!


author: tvandeneijnden
body: Today I've published version 2.0.0, can you try again please?
How to restrict card visibility to specific individuals?
Asked by Van:

Restricting card visibility in Trello can help enhance data security, improve collaboration, and streamline project management. It will be very beneficial to anyone who's using Trello if we have this kind of feature or power-ups.  

So anyone know how to restrict card visibility to specific individuals or do we have this kind of feature in Trello?


Answers:
author: Brittany Joiner
body: [@Van](/t5/user/viewprofilepage/user-id/4656061) I don't believe anything like this exists currently. What you can do is have a board for each person that has the cards you want them to see, and a "main" board for you that has all of them. You could then keep those cards in sync and mirrored with tools like Unito or automation rules inside Trello.

comments: author: Van
body: Okay I see, thanks [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)
The Chrom extension "List Layouts for Trello" is not working properly.
Asked by Yuichi:

The Chrom extension "list layouts for Trello" is not working properly.

Until now, there was not a large space between the first row and second row, as shown in the attached picture.

Is there any way to solve this? I haven't changed any settings. in Trello and List Layouts for Trello. This problem suddenly occurred two days ago.

By the way, I restarted my PC.

And removed List Layouts for Trello and re-installed "List layouts for Trello"

Neither of these resolved the issue.

![ttt.png](https://community.atlassian.com/t5/image/serverpage/image-id/286235iC02AF7A61460EDA5/image-size/large?v=v2&px=999 "ttt.png")


Answers:
author: Brittany Joiner
body: [@????](/t5/user/viewprofilepage/user-id/5340418) Trello recently changed some classes in their app which will likely cause some Chrome Extensions to stop working if the maintainers aren't on top of it. I'm not familiar with that Chrome Extension, so I don't know who made it, but you might try to reach out to the maintainer (i think you can see it on the chrome webstore page)
iPhone Trello reactions are not working
Asked by Daniel:

When I click on the little emoji icon on any comment it should pull up a list of emojis to select but I get a picture of a cat with the words "No results found!" One of my workers has an Android it it works find on her phone but my iPhone 13 gets no results.

Also, under notifications she is able to respond directly in the notification with an emoji whereas I do not have that option.

Help


Answers:
author: Brittany Joiner
body: [@Daniel](/t5/user/viewprofilepage/user-id/5340413) welcome to the community! hmm, is it possible that you are on observer in the board? Although that wouldn't quite make sense cause i think even observers are allowed to leave comments. But it might help to make sure you have Member role on the board.

Assuming you do, I just tried on my iPhone and this works, so maybe check the version on your phone and make sure you have the latest version of the iPhone app. (You can see by going to the account tab and scrolling to the bottom. I'm on 2023.13.3 (20231004.182100), which im not even sure if that's the latest version but its working for me on iPhone in that version.

If that's still not working, you might need to report this as a bug to <https://trello.com/contact>
How to keep the custom field order when copying from one board to another
Asked by Ana Ramirez:

When I copy a card template to a new board, the custom fields copy but in a different order. It's annoying to have to rearrange them every time. Is there something I can do to keep this from happening?

Thanks!


Answers:
author: Brittany Joiner
body: [@Ana Ramirez](/t5/user/viewprofilepage/user-id/4983102) depending on how you're using custom fields, you might be able to use the Amazing Fields Power-Up, and you can copy your amazing field board configuration across boards so it's consistent!


Tags: custom-field