youngmon/atlassian-qna huggingface dataset:
Must "Empty Cache and Hard Reload" Every Time I want to Edit or view a page with proper formatting
Asked by Caleb Dueck:

I am using Google Chrome.

When I load a page it has improper formatting and the edit, favourite, watch options are not visible.

I have to inspect the page, right click the reload button, and select "Empty Cache and Hard Reload" each time I want to properly view or edit a page. It is rather inconvenient. Is there a simple solution that still allows me to use chrome?

I tried confluence on safari and it works fine in the same situations so I believe it's either with my chrome settings or a bug.

Thanks


Answers:
author: Diego
body: Hello, [@Caleb Dueck](/t5/user/viewprofilepage/user-id/3606537) ! Glad to see new faces around, welcome to the community.

As I understand, your situation is that *++Confluence layout is not displaying as it should++* in your browser. We could start by ruling out a few items as a root cause, what do you think? Here is a *++list of items for us to check++*:
> 1. *Check if the issue is present in incognito mode on Chrome*
> 2. *Check if this affects one or more Confluence pages*
> 3. *Check if any other Chrome user is also facing the same issue*
> 4. *Check if your browser is the latest version available*
> 5. *Check if disabling browser add-ons takes care of the behavior*

Since you pointed out that *++the behavior is not present within Safari++* , I am inclined to say that this is a *++specific problem with your browser version or environment++* (such as add-ons). With this in mind, we could *++check the items above and make sure to test for the behavior each time++*.

Let us hear from you, Caleb! Looking forward to your reply.

comments: author: Caleb Dueck
body: Hello,

The issue does not persist in incognito mode.

However, though I updated and disabled all possible add-ons the issue still occurs on my chrome instance.


author: Diego
body: Hey [@Caleb Dueck](/t5/user/viewprofilepage/user-id/3606537) , thanks for keeping the thread alive.

If using the browser's incognito mode gets rid of the behavior, we could try to clear the browser cache completely. After doing so, we can go back to Confluence and then check if the issue persists.

Excerpt from Google Chrome's documentation:
> ***In Chrome***
>
> 1. *On your computer, open Chrome.*
> 2. *At the top right, click More More.*
> 3. *Click More tools and then Clear browsing data.*
> 4. *At the top, choose a time range. To delete everything, select All time.*
> 5. *Next to "Cookies and other site data" and "Cached images and files," check the boxes.*
> 6. *Click Clear data.*

Here is the link to the full page:
> * ++**[\[Google Chrome\] Clear cache \& cookies](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en)**++

Let us hear from you again, Caleb!


author: Caleb Dueck
body: Thank you for the help.  
I've found I can use a keyboard shortcut to clear cache and reload. cmd+shift+R

I had been using this solution before. I was hoping there would be a more permanent solution available rather than this task I need to do each time I load a confluence page.


Tags: cloud

confluence-cloud
Excel throws an error of Error rendering macro " Viewxls"
Asked by Charan Nagaraja:

Hello All,

I am trying to update the excel file through WebDAV configuration. I am accessing confluence through explorer in Microsoft windows. Below are the setup and workflow which i am trying to work

1. I mapped confluence to the network drive.

2. I mapped a confluence WebDAV client we folder through network place

3. I am able to access all the confluence spaces through folders

4. i added a excel file and i am able to view in one of the space using excel macro

5. i update some data in excel and save the file

6. when i load the confluence the macro throws below error.

7. when i checked the macro pulls .tmp file automatically although excel is updated successfully. every time i have to selected the file in macro to see the data.

Does anyone fall under this error if so can you please guide me further to fix this issue.

![image001 (1).png](/t5/image/serverpage/image-id/70078iB6440532782C695E/image-dimensions/812x203?v=v2 "image001 (1).png")


Answers:
author: Andrews
body: Hi [@Charan Nagaraja](/t5/user/viewprofilepage/user-id/2537441) , I am also facing the same issue. Could you please help me if you fix the issue.


Tags: confluence-server

server
Problem with deleting a place
Asked by Sergey Stepanenko:

After deleting the space, the rights to the space disappeared but the space did not delete

<https://lc-cluster.atlassian.net/wiki/spaces/LC/overview>

How can I completely remove the space?![Screenshot_28.jpg](/t5/image/serverpage/image-id/70096i623EE584FA5A4A83/image-size/large?v=v2&px=999 "Screenshot_28.jpg")


Answers:
author: Boris MBOUMEHANG
body: Hi Sergey,  

Could you please confirm that your are using the Confluence Cloud free tier? If so, then there is a bug with the permissions of spaces in free tier instances, and Atlassian is fixing it. Please, see the answer of Daniel below: <https://community.atlassian.com/t5/Confluence-Cloud-questions/Can-t-work-with-or-delete-space-created-during-onboarding-flow/qaq-p/1205497#M1049>  

I hope this helps! :)  

PS: As this is the Atlassian Community (not really part of Atlassian Team, but mostly made of customers like you and me), we will not be able to access your Confluence instance (unless you enable **[Anonymous access](https://confluence.atlassian.com/confcloud/setting-up-public-access-934718729.html)** , which I do not advise if you have sensitive data on your instance).   

Have a nice day!  
Boris


author: Stephen Sifers
body: Hello Sergey,

Thanks for reporting this issue and providing detailed steps as to what you've done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at [CONFCLOUD-68319](https://jira.atlassian.com/browse/CONFCLOUD-68319). We ask you to please vote and watch this bug to receive updates on its status.

Thanks again for reporting this issue within Community!

Regards,  
Stephen Sifers


Tags: confluence-cloud
How do I add a date picker
Asked by Elizabeth Redding:

I am trying to add an option in a table for someone to choose a date from viewing a calendar. How do I do that please?


Answers:
author: Hana Ku?erov?
body: Hi Elizabeth,

the easiest way is just write down two slashes // (in the edit mode) - the datepicker then appears.

Eventually you can use the top menu: Insert more content (plus sign) -\> Date.

comments: author: Elizabeth Redding
body: Thank you Hana. I do understand how to get a static date. Let me try to describe it a different way. I am creating a table to use as a fillable form. Column 1 lists the questions. In column 2, I want to insert pre-formatted fields so someone can answer the questions from column 1. For example, I want the user to reply with a short text field. Or, I want the user to pick a date by pulling down a calendar to choose a date. Or, I want to have the user choose an option from a pull-down menu. How do I "format" column 2 rows so that I can get a specific response from the user?

Also I read your response as two slashes //, is a "code" that will get a date picker. Do you have a guide that shows all the "codes" in the edit mode?

Hopefully this makes sense.

Thank you again!


author: Hana Ku?erov?
body: Hi Elizabeth,

thank you for the clarification.

It sounds to me, that you need to create custom forms for your users. I would recommend you to use some add-on like:

* <https://marketplace.atlassian.com/apps/261/forms-for-confluence>
* <https://marketplace.atlassian.com/apps/190/scaffolding-forms-templates>
* <https://marketplace.atlassian.com/apps/1211860/confiforms-data-forms-workflows>

Multivote macro in Confluence is very simple and has only limited functionality.

Nice page about shortcuts etc. is this one: <https://confluence.atlassian.com/confcloud/keyboard-shortcuts-markdown-and-autocomplete-724764956.html>


author: Elizabeth Redding
body: Thank you!


author: Okwute419
body: Have you tried using ConfiForms?


author: I_A
body: Hello,

is there a possibility to create that date picker with native confluence functions ?

Maybe as user macro ?


author: Stiltsoft Support
body: Hello [@Elizabeth Redding](/t5/user/viewprofilepage/user-id/3606495)

It looks like our [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=server&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_vendorID=1216111&utm_content=add_a%20_date) can help you. It has many macros in a bundle, including Handy Date and Handy Status to create date pickers and dropdowns that can be switched in the page view mode.


Tags: atl-gruland

confiforms

new-to-confluence
How to delete or rename a default space in Confluence Free Version
Asked by Holger Thomae:

The free version of Confluence contains two standard sections of the same Name.

![a1.jpg](/t5/image/serverpage/image-id/70070i2A8D8E7B89826CCC/image-size/large?v=v2&px=999 "a1.jpg")Can I rename the space with the key MTBIZHAUPT?

Can I delete the space with the key MTBIZHAUPT1?

MTBIZHAUPT1 is defect:

![hardcopy2.jpg](/t5/image/serverpage/image-id/70072iD935B01FB68D8278/image-size/large?v=v2&px=999 "hardcopy2.jpg")![hardcopy3.jpg](/t5/image/serverpage/image-id/70073iBF9D9D70870D74CE/image-size/large?v=v2&px=999 "hardcopy3.jpg")

Greetings Holger


Answers:
author: Stephen Sifers
body: Hello Holger and welcome to the Community!

We've confirmed on our end that this is part of a bug with the Cloud free. We're working with the team to help find the root cause of the issue. Once we have a bug for the issue we'll link it back here to help others reference the issue as well.

Sorry for the inconvenience this has and will cause and we thank you for your patience while we work through this issue.  

Regards,  
Stephen SIfers

comments: author: Holger Thomae
body: Hello Stephen,  
thanks in advance.

I wish you much success and will wait for the solution.

Regards,  
Holger Thom?  


author: Stephen Sifers
body: Hello,

Just following up, we've created the bug for this issue. You may find the bug request for this issue at[CONFCLOUD-68319](https://jira.atlassian.com/browse/CONFCLOUD-68319). Please vote and watch this request for future updates.

Thanks again for reporting this issue.

Regards,  
Stephen Sifers


Tags: confluence-cloud
Test-Environment for Confluence
Asked by JERemy-IT:

Hi,  

We're using Confluence on a virtual-Machine.  
This VM with confluence is our productive environment.  

Is it possible to copy and start this productive environment(VM) and use  
this copy as TEST-Platform?  
e.g. for testing Confluence-Addons.  

Or will there be problems with the Original Confluence-Key/Subscription?  
Will it be deactivated?  
Whats a alternative to this scenario?

Thanks


Answers:
author: Alexis Robert
body: Hi [@JERemy-IT](/t5/user/viewprofilepage/user-id/3605078) ,

you should have a Developer license on your my.atlassian.com account for Confluence, you can use this as the license key for your test platform.

Even if you do use the production key for a while, it will not crash your server, it'll still work fine. As long as it's for a non-production environment you're good to go.

Let me know if this helps,

--Alexis

comments: author: JERemy-IT
body: Hi Alexis,  

thanks for the fast reply.  
Where can i find this "Developer-License" ?   

in my "Licensing-Portal"  
I still have 2 Trial Licenses and  
my Production-License called : **Confluence (Server) 10 Users: Starter License**  

I won't use the trial license, because this will expire soon in the future.  

<br />

Do you mean i should use the mentioned Starter License?  
And set the Test environment to "Test-mode" ?

bsr


author: Alexis Robert
body: Hi [@JERemy-IT](/t5/user/viewprofilepage/user-id/3605078) ,

you can check the documentation here to get your developer license : <https://confluence.atlassian.com/confkb/how-to-get-a-confluence-developer-license-152044449.html>

You need to click on your Confluence production license and under the license key click on "View my developer license".


Tags: confluence-server

server
Confluence down when start agent.service.check.StaleChecksCleaner
Asked by Alex_Terentev:

After updating Confluence to version 7.0.3, the program crashes periodically. Here is that pishel log file:

2019-10-21 12:01:29,079 INFO \[Caesium-1-2\] \[agent.service.check.StaleChecksCleaner\] info Cleaning stale checks


Answers:
author: Teodor Mamolea
body: I have the same issue on confluence version 7.13.1  

The latest log is this one:

```
021-10-01 19:40:09,694 INFO [Caesium-1-1] [com.atlassian.migration.agent.service.check.StaleChecksCleaner] Cleaning stale checks
```

, after which confluence is just closed without any details.

Last logs from gc files:

```
[880.662s][info ][gc ] GC(25) Concurrent Cycle
[880.956s][info ][gc ] GC(25) Pause Remark 596M->596M(5120M) 27.163ms
[881.129s][info ][gc ] GC(25) Pause Cleanup 618M->618M(5120M) 0.654ms
[881.134s][info ][gc ] GC(25) Concurrent Cycle 471.850ms
[10667.246s][debug][gc,age] GC(26) Desired survivor size 201326592 bytes, new threshold 5 (max threshold 15)
[10667.379s][info ][gc ] GC(26) Pause Young (Concurrent Start) (G1 Evacuation Pause) 3432M->825M(5120M) 132.906ms
[10667.379s][info ][gc ] GC(27) Concurrent Cycle
[10667.773s][info ][gc ] GC(27) Pause Remark 830M->830M(5120M) 152.423ms
[10667.924s][info ][gc ] GC(27) Pause Cleanup 830M->830M(5120M) 0.993ms
[10667.929s][info ][gc ] GC(27) Concurrent Cycle 550.666ms
[14594.176s][debug][gc,age] GC(28) Desired survivor size 169869312 bytes, new threshold 1 (max threshold 15)
[14594.259s][info ][gc ] GC(28) Pause Young (Normal) (G1 Evacuation Pause) 3047M->716M(5120M) 82.400ms
[28751.356s][debug][gc,age] GC(29) Desired survivor size 196083712 bytes, new threshold 15 (max threshold 15)
[28751.445s][info ][gc ] GC(29) Pause Young (Normal) (G1 Evacuation Pause) 3562M->1032M(5120M) 89.518ms
[29755.070s][debug][gc,age] GC(30) Desired survivor size 58720256 bytes, new threshold 1 (max threshold 15)
[29755.089s][info ][gc ] GC(30) Pause Young (Normal) (G1 Evacuation Pause) 1550M->721M(5120M) 19.375ms
```

<br />

So far my confluence server is stopping 3 times per each 2 days.

Any ideas why so?


Tags: confluence-server

server
How to Run Confluence on Two Different Ports with Docker?
Asked by Lion Kosiuk:

Hello,

Is it possible to assign two ports to Confluence when using Docker? We want direct access with HTTPS and a connector for Apache.

For Example:

```
<Connector port="8090" connectionTimeout="20000" redirectPort="8443"
maxThreads="48" minSpareThreads="10"
enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
protocol="org.apache.coyote.http11.Http11NioProtocol"
scheme="https" proxyName="<>" proxyPort="443" secure="true" />

<Connector port="8443" maxHttpHeaderSize="8192"
maxThreads="150" minSpareThreads="25"
protocol="org.apache.coyote.http11.Http11Nio2Protocol"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
clientAuth="false" sslProtocol="TLSv1.2" sslEnabledProtocols="TLSv1.2" SSLEnabled="true"
URIEncoding="UTF-8" keystorePass="<>" keystoreFile="/home/confluence/.keystore"/>
```

Thank you!


Answers:
author: Alexis Robert
body: Hi [@Lion Kosiuk](/t5/user/viewprofilepage/user-id/2758107) ,

you can follow this documentation (originally for bypassing a proxy for Application Links) to have another connector in Confluence : <https://confluence.atlassian.com/kb/how-to-bypass-a-reverse-proxy-or-ssl-in-application-links-719095724.html>

Let me know if this helps,

--Alexis

comments: author: Lion Kosiuk
body: Hello [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386) ,

Thank you so much for your answer. Unfortunately I already know the document. But I want to use the environment variables you can specify when starting a Docker container with image [Confluence](https://hub.docker.com/r/atlassian/confluence-server) to specify a second Tomcat Connector. Unfortunately this doesn't seem possible.

Best regards
localhost - refused to connect
Asked by Robert Parys:

Hello everybody,  

Unfortunately, during the installation of Confluence, the same problem always occurs with me. I have recently reinstalled Confluence, it still does not work.  

I'm denied the connection to localhost: 8090.  
I've already switched off the firewall, but it still does not work. Ports are all unlocked.  

The start.bat simply disappears after a few milliseconds without issuing an output.

![yrbxECX.gif](/t5/image/serverpage/image-id/70051i8249A79A5924CF7D/image-size/large?v=v2&px=999 "yrbxECX.gif")

Actually, I installed Confluence as a service, but I do not see it under Services.

![ggkMvhe.png](/t5/image/serverpage/image-id/70050i1F124B2AB2EFC81A/image-size/large?v=v2&px=999 "ggkMvhe.png")

Cheers.


Answers:
author: Nic Brough -Adaptavist-
body: Is there anything going into the log files at all?

\<confluence home\>/log/atlassian-confluence.log is the first one to check, then \<confluence installation\>/logs/catalina.out next

If they have nothing being written at all, then the service is completely unable to start. The next test would be a command line shell, changing directory to \<confluence install\>/bin and issuing "start-confluence.bat" to see what that does.

comments: author: Robert Parys
body: No logs were created in both folders.

I ran the start-confluence.bat over the cmd and Confluence was installed.

![lXyJIPD.png](https://community.atlassian.com/t5/image/serverpage/image-id/70063i42C0B5A83C958BD0/image-size/large?v=v2&px=999 "lXyJIPD.png")![1Y5hBSW.png](https://community.atlassian.com/t5/image/serverpage/image-id/70064i0AD5A4722CD1217A/image-size/large?v=v2&px=999 "1Y5hBSW.png")

Now the only question is why the link from the start_service.bat did not work.

Cheers.


author: Nic Brough -Adaptavist-
body: The next step is to look at the "environment". If the "start confluence" script works when run on the command line, but the service fails, then what's the difference in the environment those two run in?


Tags: confluence-server

localhost

server
What is [ctrl] [shift] x doing?
Asked by Hein:

Hi experts,

I was trying to move some table rows in our cloudversion of confluence and selected a view rows. I pressed \[ctrl\] \[shift\] x and my screen-layout turned around somehow. It looks like it is mirrored, but the content is still readable from left2right.  
Now I want to go back to my original screen-layout, but I don't know how.

Please help?


Answers:
author: Hein
body: Somehow the problem is solved. It seems a temporarily status, because I clicked for the 'Page information' and when I returned to my page the layout was normal again.  


Tags: cloud

confluence-cloud
"Try a new editing experience? cannot be edited.
Asked by Vladimir Zuev:

How to return the old version of the editor to our website. Created page template with the inscription "Try a new editing experience" cannot be edited.

All pages meeting notes don't edited


Answers:
author: Diego
body: Hey there, [@Vladimir Zuev](/t5/user/viewprofilepage/user-id/1730951) . Thanks for getting in touch with us.

I am not really sure if I actually understand what we are facing here. Would it be possible for you to *++address some questions that I have++*? Here they are:
> 1. *What options do you see when the + button is clicked to create a new page?*
> 2. *Are you able to create pages normally?*
> 3. *Do you still have access to both editors (New editing experience and old one)?*
> 4. Is there any error thrown on-screen when you try to edit pages with the new editing experience?

There are some things we could try to check if this is a browser specific issue. Here is a list:
> 1. Try another browser
> 2. Browser incognito mode

Let us hear from you, Vladimir!


Tags: confluence-cloud
After answer to confluence notification add a comment
Asked by AURA, s.r.o.:

Hello,

is it possible after an e-mail answer to confluence notification to create new comment to confluence page?

Thank you for answer.

Rado


Answers:
author: Shannon S
body: Hi Rado,

That's a great suggestion! Unfortunately it's not possible in Confluence but we have a feature request below for that, which you can vote on:

* [CONFSERVER-5002](https://jira.atlassian.com/browse/CONFSERVER-5002) *Comment on page via email*

There's an add-on that you might be able to use for that, called [Send Email to Page](https://marketplace.atlassian.com/plugins/biz.artemissoftware.plugins.confluence.send-email-to-page). Have a look at it and see if it can help you out!

Have a nice week and take care,

Shannon


Tags: confluence-server

server
API Key permission
Asked by Adam Grzesiczak:

Hi,

<br />

I need to connect a third party app to confluence using API token.

<br />

I can create that token here <https://id.atlassian.com/manage/api-tokens>

<br />

Is it possible to specify what the token can and cannot do? Where do I specify permissions for that token? I don't want that application to have a full access right.


Answers:
author: Boris MBOUMEHANG
body: Hi Adam,

The permissions of your tokens are the same permissions as the Atlassian accounts which created them. So, I would advise you to create an Atlassian account dedicated to this third party app access with the permissions you need ([Global permissions, space permissions and page restrictions](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html)).   
Also take care to not give access to other products (Jira, Jira Service Desk, etc.) to this account, if not needed.   

I hope this will help.   

Thanks  
Boris


Tags: cloud

confluence-cloud
User Macro and possibilities
Asked by Filip Gawlas:

Hello all,

<br />

I have a task. At Confluence page, there is a table. After table update, automaticly (or button pressed) create new jira issue in servicedesk project with that table values.

I was looking for solution or something similar. Confluence can't do such complex task. Found out, scriptrunner could do it, but unfortunatly, we do not have it.  
Then I learned about user macros. It is looking quite promissing, but not easy at all for me.

So I want to ask, is it even possible to create such macro? Or I do not have to invest time to it.

Thank you so much for any help!  
Best regards,  
Filip


Answers:
author: Dominic Lagger
body: Hi [@Filip Gawlas](/t5/user/viewprofilepage/user-id/1611773)

I'm a fan of user macros! And yes, in theory it should be possible.

If I understand you correctly, you want to have a button, which creates a JIRA item with some values.

So you need some HTML knowhow to create a [button](https://www.w3schools.com/tags/tag_button.asp).  
Then, in theory, you should get the content from the table (with javascript).  
And at the end, you can make the REST CALL with your values to create the JIRA Item.

Here is an example, how to make a new Page in confluence with a user macro.   
<https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/#create-a-new-page-jquery>  
Somewhere in the middle is an JQuery example. This you can adapt to create the REST CALL for JIRA or JIRA Servicedesk.

If you have some good knowhow in these areas, it should be possible for you.

At the end, I just want to say, I've never tried it, so it's all just theortic. :-)   
If you managed it, let me know how you did it!

Regards,

Dominic


Tags: confluence-server

issue

server

table

user-macro