youngmon/atlassian-qna huggingface dataset:
Auto notification email from confluence for upcoming timeline
Asked by Harinamdas Gharami:

List of tasks are captured in Confluence table with assignee name and a target date. Assigned person should receive an auto notification email when timeline is about to breach.


Answers:
author: Brant Schroeder
body: [@Harinamdas Gharami](/t5/user/viewprofilepage/user-id/5317894) Welcome to the Atlassian community

You would need to use an app to accomplish that [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=tasks](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=tasks)


Tags: cloud

confluence-cloud
restapi endpoint in confluence to get user by email
Asked by Ganesh G:

Hi all,

I am looking rest api endpoint for confluence to get user (details) by email...

Below is the api I am using to get user by accountId

<https://api.atlassian.com/ex/confluence/cloudId/rest/api/user?accountId=XXXXXX>

Note: I am using Oauth 2.0 (3LO)


Answers:
author: Brant Schroeder
body: [@Ganesh G](/t5/user/viewprofilepage/user-id/5314591) Welcome to the Atlassian community

Per the documentation here I am not seeing anything that would allow you to pass in the email and get the users information back.

comments: author: Brant Schroeder
body: [@Ganesh G](/t5/user/viewprofilepage/user-id/5314591) can you accept this to help others?


Tags: cloud

confluence-cloud
Users are seeing issues with Pages during Content Indexing
Asked by Brian Taylor:

In Confluence version 8.4.2, users can not see page trees or edit pages when performing Content Indexing. We are in a multi-node Data Center environment. Users are not forced to the second node when performing a Content Index. In the prior versions, it would show the node being indexed and then being copied when completed.   

Users could finally see content several minutes after the Content Index was completed.   

![image.png](/t5/image/serverpage/image-id/280991i4063B721B7B4A426/image-size/large?v=v2&px=999 "image.png")![image (1).png](/t5/image/serverpage/image-id/280997i87B0AEB2E8DCC6A0/image-size/large?v=v2&px=999 "image (1).png")


Answers:
author: Mirek
body: Hi [@Brian Taylor](/t5/user/viewprofilepage/user-id/594677)

Is this only affecting specific space or it is global?

I think that first you should check if any customization to the layout is applied. That is very common the root cause of problem with viewing pages.

I would also recommend checking if Page Tree macro is showing pages correctly while doing the Indexing or if you have option to view and Reorder Pages

You might also refer to [this](https://confluence.atlassian.com/doc/content-index-administration-148844.html#ContentIndexAdministration-Impactonendusers) documentation where there are some tips on how to handle reindexing to minimal import for end user when on cluster node for example

*If you're running Confluence in a cluster, remove the node rebuilding the index from your load balancer. Then, Confluence will then continue to use the existing index until the new index has been rebuilt successfully. Once propagation is complete, you can add the node back into the pool.*


Tags: confluence-server

server
Confluence not starting
Asked by Myles Brewer:

I get the following error when trying to connect: Unable to start up Confluence. Fatal error during startup sequence: confluence.lifecycle.core:mananagedjobs (Start and stop the Managed Scheduled Jobs) - org.springframework.jdbc.UncategorizedSQLException: Hibernate operation: Could not execute query; uncategorized SQLException for SQL \[\]; SQL state \[72000\]; error code \[1555\]; ORA-01555: snapshot too old: rollback segment number with name "" too small ORA-22924: snapshot too old ; nested exception is java.sql.SQLException: ORA-01555: snapshot too old: rollback segment number with name "" too small ORA-22924: snapshot too old  

Your server id is: **BQ69-8LDG-GAMK-KQSP**


Answers:
author: Brant Schroeder
body: [@Myles Brewer](/t5/user/viewprofilepage/user-id/5317595) Welcome to the Atlassian community

I would suggest checking out this KB <https://confluence.atlassian.com/confkb/confluence-fails-with-ora-01555-error-300812340.html>

comments: author: Brant Schroeder
body: [@Myles Brewer](/t5/user/viewprofilepage/user-id/5317595) can you accept this answer to help others?


author: Brant Schroeder
body: [@Myles Brewer](/t5/user/viewprofilepage/user-id/5317595) Is this the issue you are having [https://confluence.atlassian.com/confkb/getting-a-blank-or-white-screen-when-accessing-confluence-via-browser-318669136.html#:\~:text=This%20is%20commonly%20due%20to,result%20in%20a%20blank%20screen.](https://confluence.atlassian.com/confkb/getting-a-blank-or-white-screen-when-accessing-confluence-via-browser-318669136.html#:~:text=This%20is%20commonly%20due%20to,result%20in%20a%20blank%20screen.)

comments: author: Myles Brewer
body: No, I can log in and get to the landing page as normal. The issue is that all the content in the pages are blank. The strange part is that attachments are still available. I'm not sure where to look from here.


author: Brant Schroeder
body: [@Myles Brewer](/t5/user/viewprofilepage/user-id/5317595) can you rebuild the content index.

Navigate to **Confluence Admin \> Content Indexing** and click "Rebuild"


author: Myles Brewer
body: There was no change after that.


author: Brant Schroeder
body: [@Myles Brewer](/t5/user/viewprofilepage/user-id/5317595) do you have a current license? If yes have you submitted a support issue with Atlassian and included the support zip so they can analyze your logs?

Are you seeing any errors in the logs?


author: Myles Brewer
body: I do not have a current license. I don't see any errors in the logs.


author: Brant Schroeder
body: Are you able to access the setting pages or are those blank as well?


author: Myles Brewer
body: Thanks for that. I have Confluence back up and the table of contents is up, but the pages themselves are blank.


Tags: confluence-server

server
Created by me showing Tasks that are done on the actual confluence pages they're present on
Asked by Todd Ogin:

I am trying to use the Created By Me task list for confluence at:

https://\<companyname\>.atlassian.net/wiki/home/tasks

I am noticing that tasks that are visible and not marked as done are actually marked as done when I go to the specific confluence page they're present on.

Is this a bug or is this a misunderstanding of how this functionality works?

I have already tried:

* Refreshing the page
* Checking and unchecking the task on the confluence page and in the "Created By Me" task view

Thank you!


Answers:
author: Brant Schroeder
body: [@Todd Ogin](/t5/user/viewprofilepage/user-id/948159) the page you are talking about that shows the aggregated task list does cache and refresh at specific intervals. Refreshing the browser should initiate this as well. What browser are you using and does clearing the browsers cache fix the issue?

comments: author: Todd Ogin
body: I have not seen this issue quite as much recently. Much time has elapsed since both I asked, you responded, and I am responding now.

I will assume this was an issue with the cache not performing well at the time I was using it.

Thank you for explaining!


Tags: cloud

confluence-cloud
Trello automation with due date passed and added labels
Asked by Svenja Roell:

Hey Guys

ive been trying to automate my cards that if a card has a follow up with due date in 2 days that if that expires the card turns to last follow up automatically and if after 3 days due date has expired it moves to the onhold list.

I tried saying when a card has expired - but I don't know if it needs another prompt or if it can automatically after the due day is met to mark as complete for it to then add the required labels.

My big thing is I work in recruitment and I want to not have to go through all cards and i have automatic emails that get sent and if they don't reply i don't want to go through a dead list.


Answers:
author: Dreamsuite Mike
body: In automation, you can set due date commands in like,

3 days after a card is due, move the the card to list "On Hold"

Check this help page

[Creating and managing automations \| Trello \| Atlassian Support](https://support.atlassian.com/trello/docs/creating-and-managing-butler-commands/#Due-Date-commands)


Tags: automation
Desktop for windows- choose download location save
Asked by Samuel Malafaia:

Gostaria de configurar na vers?o desktop, para escolher o local de salvar os arquivos anexados, todas as vezes que fizer um dowload. ? poss?vel?


Answers:
author: Samuel Malafaia
body: Esta foi a resposta do ticket:

"Realizei alguns testes e atestei a exist?ncia do problema, depois entrei em contato com time de desenvolvedores e realmente, essa ? uma limita??o do aplicativo no momento.

Entretanto o problema j? foi rastreado e ser? implementado a possibilidade de alterar a pasta de download no futuro. Ainda n?o temos data prevista para a implementa??o, por?m a tarefa j? est? na fila de desenvolvimento.

Agrade?o pela paci?ncia! Posso te ajudar em algo mais?

Atenciosamente,  
**Augusto Lisboa**   
Atlassian Support Engineer"


author: Alex W
body: Hi [@Samuel Malafaia](/t5/user/viewprofilepage/user-id/5082127) - welcome to the Community!

I can see you've already raised a ticket about this with Trello Support, and one of my colleagues is already discussing this with you on TRELLO-147448.


Tags: desktop

download
?C?mo puedo hacer para agregar una etiqueta los viernes?
Asked by Fran Fresco:

Hola,

Me gustar?a que todos los viernes a las 19:00 pm se agregara la etiqueta naranja a todas las tarjetas de una lista en concreto. ?Es posible hacerlo con Butler?

Saludos y gracias.


Answers:
author: Alex W
body: Hey [@Fran Fresco](/t5/user/viewprofilepage/user-id/5158952) - welcome to the Community!

Unfortunately adding labels is not a trigger available on our Calendar automations. Can you instead perhaps get the automation to move all cards in one list to another on Friday at 7pm?
Remove Premium before end of 14-day period
Asked by Flavia Loreto:

Hello! I have changed my mind about the 14-day premium free trial because I need to evaluate the standard free features. How can I remove the free trial before the end of the 14-day trial period?

Thank you!


Answers:
author: Dreamsuite Mike
body: Probably the quickest way would be to create a new workspace and don't enable the 14 day trial. You can copy the boards from your current workspace to the new without a problem

comments: author: Darius Lukaszewski
body: ...


author: Dreamsuite Mike
body: [@Darius Lukaszewski](/t5/user/viewprofilepage/user-id/5158481) Its a work around that works. I don't work for Trello and I'm working within the bounds of what I am able to do in Trello. Please remember I am offering a suggestion to try to help someone so perhaps you could respond in the same spirit. If you have a better suggestion, I welcome it

[@Flavia Loreto](/t5/user/viewprofilepage/user-id/5158663) If my suggestion wasn't useful, please try contacting Trello Support to see if they can help.

[Contact Support \| Trello](https://trello.com/contact)

In my experience the support guys have always been excellent


author: Flavia Loreto
body: This is very helpful, thank you!
Como compartilhar quadro modelo de forma publica?
Asked by Vilson Fogaca:

Ol? pessoal!

Eu tenho uma escola e preciso compartilhar um template de projetos com meus alunos.

A ideia ? que eles possam usar o meu modelo e fazer uma copia para usar, mas SEM mudar nada no meu quadro original.

Como fazer isso?

Obrigado,

Vilson


Answers:
author: Vilson Fogaca
body: E n?o desejo inclui-los na minha ?rea de membros, nem como editores do meu quadro.


author: Sofia DR
body: Voc? pode fazer isso alterando a visibilidade do quadro para p?blico.

Ao lado do t?tulo do quadro tem uma estrela (para marcar um quadro como favorito) e ao lado direito da estrela tem um bot?o para alterar a visibilidade. Se o quadro for privado, aparece um cadeado, enquanto que um quadro p?blico tem o ?cone de um globo.

? s? tornar o quadro p?blico e compartilhar o link do quadro. As pessoas conseguem ver o quadro sem alter?-lo e entrando nas configura??es do quadro, podem copi?-lo para a ?rea de trabalho delas.


author: rebeca costa
body: Voc? conseguiu? estou precisando tb.
Information has disappeared from inside the control card using Dashcards
Asked by Rebeca:

Information has disappeared from inside the control card using Dashcards. There used to be a table showing the items controlled by this card, but now only the count is still correct, but I can't see the list of items anywhere. Why is this happening? I need a solution where I can recover the traceability of the items controlled by each card. Here is an example of what I can see at the moment:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/242955iB3644A16DA21BAD7/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Dreamsuite Mike
body: [Trello Status - Power-Ups not loading (atlassian.com)](https://trello.status.atlassian.com/incidents/rss78hbhbf2c)

Take note of the fact that you may need to clear your browser cache if it is still not working
Notification For Failed Automation
Asked by Ben Mac Donagh:

Is there a way to send notifications for a failed butler rule for example if making a http post request as an action in a rule and the request fails/returns 401 that an email/slack/notification of some type is sent out?

I can see the error does get logged in the usage log and similarly if a schedule rule fails for example trying to find a list that does not exist anymore it sends an email.

Thanks,

Ben


Answers:
author: Nikolaj Gram Madsen
body: Would like to know this as well.  
Why is this thread marked as solved, when the answer is only applicable for Jira?


Tags: butler
Is there a way to set a due date reminder more than 2 days before deadline?
Asked by Emma Packwood:

When setting due date reminders, the earliest I can select is 2 days before the due date. Is there a way to create a custom reminder date (so for example a reminder is sent on a custom date), or is there a way to create reminders for say 1 week, 2 week, or 1 month before a deadline is due?

![Trello.JPG](/t5/image/serverpage/image-id/242935iF9D1B7D7C5B9AD1C/image-size/large?v=v2&px=999 "Trello.JPG")


Answers:
author: Dreamsuite Mike
body: You can do this with an automation. Something along the lines of "1 week before a card is due, add comment "@card This card is due in 1 week"

comments: author: Emma Packwood
body: Thank you Mike! Worked :)
Why can't I set up more or edit my already established dash cards?
Asked by Omar Nahla:

Hey everyone,

I recently added the Dashcards power-up and it worked fine for about a week, but now I can't add any new dash cards or edit the protocols for any of my old ones. Also, when I click on the cards I already have, they no longer show me the other cards they're tracking. However, the numbers on the dash cards still change according to the protocols I set for them before I lost control. What's also interesting is that the Dashcards button that was at the top of my board is no longer there nor is there a toggle in the power-ups menu.

I'm at a loss here. Did I do something wrong? Have I reached a limit here that I'm not aware of? Is the power-up being updated? If not, how do I fix this? I've tried disabling the power-up and re-activating it and I have achieved nothing.

![Web capture_28-2-2023_17916_trello.com.jpeg](/t5/image/serverpage/image-id/242923iFFF5D9CE13D3C68A/image-size/large?v=v2&px=999 "Web capture_28-2-2023_17916_trello.com.jpeg")![Web capture_28-2-2023_171122_trello.com.jpeg](/t5/image/serverpage/image-id/242927iA460C4B7F5D6A6C0/image-size/large?v=v2&px=999 "Web capture_28-2-2023_171122_trello.com.jpeg")![Web capture_28-2-2023_171056_trello.com.jpeg](/t5/image/serverpage/image-id/242925i253FC2132AB61CE3/image-size/large?v=v2&px=999 "Web capture_28-2-2023_171056_trello.com.jpeg")![Web capture_28-2-2023_171029_trello.com.jpeg](/t5/image/serverpage/image-id/242926iDAF09AD655F41709/image-size/large?v=v2&px=999 "Web capture_28-2-2023_171029_trello.com.jpeg")![Web capture_28-2-2023_17958_trello.com.jpeg](/t5/image/serverpage/image-id/242928iAAFCFAEEBAF91D20/image-size/large?v=v2&px=999 "Web capture_28-2-2023_17958_trello.com.jpeg")


Answers:
author: Adam Cao
body: There was a Trello site-wide incident where Power-Ups weren't loading. <https://trello.status.atlassian.com/incidents/rss78hbhbf2c>

It should be fixed now.

comments: author: Sarah Smallwood
body: Hi all, Did you get this to work for you? My dashcards are populating the Number however when you go into the card, to the back of card, the explore section isn't there listing out the 1-10 cards that make up that number.   

I can however see this when I go to Trello.com. We've asked everyone in the company to use the app on their computer instead. This is really slowing us down.

Help!
Unable to assign the Checklist to the users though it's available for the Free as in the plan
Asked by Hifzaan Sharieff:

![image.png](/t5/image/serverpage/image-id/242914iF3F7F4D1DFD34EAC/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Dreamsuite Mike
body: [@Hifzaan Sharieff](/t5/user/viewprofilepage/user-id/5144545) There is a little workaround if you can't afford paid Trello. You could mention people in the checklist.

You would say, "Gmail Inbox @mike" for example

You could even set an automation to add a member to a card when they are mentioned in a checklist, "When a checklist item containing @{\*}, add @{wildcard1} to the card".


author: Felix
body: Assigning check items is part of the "Advanced Checklists" feature, and is only available in paid plans of Trello - see <https://trello.com/pricing>
If I opt out of email notifications, will I still get notified for direct mentions and due dates?
Asked by Jen Newton:

I want to be notified when Trello comments are directed at me or due dates are assigned to me, but I don't need to know when a card is moved, archived, etc. That creates way too many notifications that cause me to miss the important stuff. So, if I opt out of all optional email notifications, will I still receive notifications for anything directed to me?


Answers:
author: Brant Schroeder
body: [@Jen Newton](/t5/user/viewprofilepage/user-id/5158558) Welcome to the Atlassian community

This will help you cut down on email notifications by properly configuring what you are watching: <https://support.atlassian.com/trello/docs/watching-cards-lists-and-boards/>


author: Jen Newton
body: Thank you
Amazing Fields Disappeared
Asked by Aron:

Amazing fields have disappeared from my cards and the settings button at the top of my board is missing too.


Answers:
author: Dreamsuite Mike
body: [@Aron](/t5/user/viewprofilepage/user-id/5158524) Trello should have fixed this now, please retry and let us know if it is working for you

comments: author: Aron
body: Hello, they are still aren't showing - I tried closing and re-opening my browser (Chrome), as well going to the site from a web-search instead of from my book marked link.


author: Dreamsuite Mike
body: Can you try in incognito mode (private browsing) and see if that works?


author: Aron
body: when I try in incognito mode on chrome I get an error in the body of the card (when I open it) that says "Power-Up Loading Failed, your current browser settings prevent Trello from initializing power-ups. etc.....


author: Dreamsuite Mike
body: Eeek, okay.

* Log out of Trello
* Clear browser cache (all)
* Restart browser
* Log back into Trello


author: Allen -Amazing PowerUps-
body: [@Aron](/t5/user/viewprofilepage/user-id/5158524) The fix that Trello rolled out earlier today seems to have made it's way to most users. I only have a small number that are still having issues and they have been able to resolve it by clearing their browser cache to get the updated Trello code.

Please contact me through Amazing Fields support if you continue to have any issues.

I apologize for the impact this issue had on you.


author: Dreamsuite Mike
body: Hi, check my response to this question please

[AMAZING FIELDS DISAPPEARED (atlassian.com)](https://community.atlassian.com/t5/Trello-questions/AMAZING-FIELDS-DISAPPEARED/qaq-p/2284315)


Tags: amazing-fields
AMAZING FIELDS DISAPPEARED
Asked by Iury Santos:

I'm contacting you because my Amazing Fields power-up isn't working on my boards, it's active, but the button doesn't appear and I can't open the settings.  

it started this morning, and I've been a user for several months and I've never had this problem.


Answers:
author: Dreamsuite Mike
body: [Trello Status - Power-Ups not loading (atlassian.com)](https://trello.status.atlassian.com/incidents/rss78hbhbf2c)

It should be fixed now

comments: author: Lucy-May Turner
body: still not working for me


author: Dreamsuite Mike
body: Try:

* Log out of Trello
* Clear browser cache
* Restart browser
* Log into Trello again


author: Jessica Vega
body: I'm also having this issue, and I tried the above and it's still not working for me.


author: Iury Santos
body: thank you, this morning it was solved.


author: Dreamsuite Mike
body: Hello there,

There seems to be an ongoing issue that Trello and the Power-up developers are working to resolve. I don't have any useful information on the detail of the issue or when it will be resolved but it is known and is being looked at.

comments: author: Iury Santos
body: thank you, this morning it was solved


Tags: amazing-fields
How can I connect a "mailto" link to the Trello app?
Asked by Darius Lukaszewski:

Hello!

How can I connect a mailto link to the Trello app so the links work with SendBoard PowerUp?

tnx


Answers:
author: Darius Lukaszewski
body: Hey D4R1US,

I use SendBoard in Trello but I'm not clear on what your question is.

What specifically do you want to do?

For example;

Add contacts to cards,

Send an email from Trello,

Set up auto replies.

I've also found that the help team at Sendboard are very helpful!

comments: author: Darius Lukaszewski
body: ...


author: Christl_Email for Trello
body: Hi [@Darius Lukaszewski](/t5/user/viewprofilepage/user-id/5158481)?

Christl from [SendBoard](https://www.sendboard.com/) here - makers of the [Email for Trello Power-Up](https://trello.com/power-ups/5d4c0b80452f202510cce4cc/sendboard).

It would be useful to understand where you are clicking the mailto-link?

Just to note, you can only send emails **from** Trello from the Trello card, i.e. to send outbound emails from Trello you will need to be in the context of the Trello card.

You won't need to create a specific mailto-link to send emails **to** SendBoard/Trello, as you can simply set up a forwarding rule from your mail client to forward emails from your existing mailbox to your SendBoard address. This way any emails sent to your email address will be forwarded and arrive on your Trello board. You can read more about setting this up here: [Custom email address](https://help.sendboard.com/en/articles/3239424-custom-email-addresses)

Perhaps you could reach out to our helpdesk at [hello@sendboard.com](mailto:hello@sendboard.com) with some screenshots so that we can take a look and assist. I will keep an eye open for your email.


author: Darius Lukaszewski
body: ...


author: Darius Lukaszewski
body: ...


author: Christl_Email for Trello
body: Thank you for the help here @\[deleted\]?