youngmon/atlassian-qna huggingface dataset:
Does Glossary support other languages?
Asked by Vladislav Glukhov:

I've added a new term in Russian. There're several problems:

1. This term didn't highlight in articles
2. Term under created letter didn't show on glossary overview pageScreen Shot 2015-02-15 at 18.08.19.png and there are only latin letters however it was created and displayed on glossary home page as you can see on picture.Screen Shot 2015-02-15 at 18.00.24.png
3. When I try to create a new term under existing letter, i.e., ? - Russian letter, I got this messageScreen Shot 2015-02-15 at 18.11.19.png

Does you support other languages? If so, maybe some settings required, another way do you have any plans for it?  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Glossary-support-other-languages/qaq-p/372873?attachment-id=10968){#link_1188dcd236f68f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63086/1/Screen%20Shot%202015-02-15%20at%2018.08.19.png){#display_1188dcd236f68f_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Glossary-support-other-languages/qaq-p/372873?attachment-id=10969){#link_1188dcd236f68f_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63086/2/Screen%20Shot%202015-02-15%20at%2018.11.19.png){#display_1188dcd236f68f_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Glossary-support-other-languages/qaq-p/372873?attachment-id=10970){#link_1188dcd236f68f_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63086/3/Screen%20Shot%202015-02-15%20at%2018.00.24.png){#display_1188dcd236f68f_4}


Answers:
author: Vladislav Glukhov
body: Hi Anis,

It's very useful addon but we cannot use it without this feature.

We'll wait for your updates,

Thank you,

Joseph


author: Anis Othman
body: Hi Joseph,

Actually, Russian language is not supported. However, many special characters works fine like ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

? ? ? ? ?. See screenshot special-character.png

special-character.PNG

I've asked the team to check possibility to support Russian language for our next releases.

Regards,

Anis  
[](https://community.atlassian.com/t5/Confluence-questions/Does-Glossary-support-other-languages/qaq-p/372873?attachment-id=10871){#link_1188dce017e53c}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63087/1/special-character.PNG){#display_1188dce017e53c_0}
Installing Confluence on shared hosting
Asked by Treasury ANWD:

Our national church organisation is looking at using the basic Confluence product for our leadership team across the country. Our website is already hosted on shared hosting through HostMonster ... do you think it's possible to install and host Confluence on this same shared hosting account?

I have read other posts where people suggest this is not possible due to the need to run Tomcat and have other scripts running continuously, which overloads the resource allocations on many shared servers.


Answers:
author: Steve Gerstner [bridgingIT]
body: I took a short look on host monster and I think, that you'll fail with the root access you'll need to install the application, everything else depends on the allocated resources, as they are not mentioned on the [feature list](https://www.hostmonster.com/hosting-features). I would say, it will not work.

What you'll need is either a dedicated server or vm or try confluence cloud.

Regards

Steve


author: Nic Brough -Adaptavist-
body: Confluence tends not to be a low-resource application, and I don't know what the specs are for your HostMonster system.

Have a look at <https://confluence.atlassian.com/display/DOC/Server+Hardware+Requirements+Guide> to get an idea of what hardware Atlassian recommends and compare it with your server. Remember to allow some resources for running the operating system and other services


Tags: confluence-administration
how can I prevent google indexing my oncloud confluence spaces?
Asked by Pedro Perej?n Fern?ndez:

I've read I can stop google (and other crawlers) indexing my public confluence instances using a robots.txt file, as usual, but I find no way to do it when using JIRA oncloud.

The fact is I have a confluence space I want to be public, but not indexed by search engines. Is there a way to do it?

Thanks in advance!


Answers:
author: Philipp Sendek
body: Hello Pedro,  

according to the conversation in this issue <https://jira.atlassian.com/browse/CONF-36148> (see the first comment by Robin Fernandes) this is something that has to be done on a global level for all Cloud instances.  
Despite this, you should get in touch with your support and ask whether this can be done individually and if not, you at least have a certain answer.  

I hope this helps!  

Regards,  
Philipp

comments: author: strophy
body: Does that mean that it is now already possible to disable indexing on the public Confluence site when hosted with a cloud instance, assuming we disable it at the global level? Where is this setting?

Thanks!


author: Nic Brough -Adaptavist-
body: No. See the linked issue Philipp referred to.


Tags: cloud

confluence-cloud
Get a list of all spaces with the themes they are using?
Asked by Tom Dickson:

I'm upgrading to RefinedWiki and would like a table listing all spaces and their current theme, so I can track which have been upgraded.


Answers:
author: Alex Medved _ConfiForms_
body: Hi,

take a look at [SpaceAuditor](https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.spaceauditor) plugin, it shows this info (as well as other details about your Confluence spaces). There is an overview page (for all spaces in your Confluence) in Confluence admin tools (check out SpaceAuditor reports menu) or per space (in Space admin tools)

Regards,

Sash


Tags: confluence-administration
Can I assign a JIRA issue directly from Confluence?
Asked by Jason J:

Can I assign a JIRA issue directly from Confluence? Meaning when I create an issue from Confluence in JIRA, I can only select the project, the issue type, title, and description. I would like to also assign the task, on issue creation, from confluence.

@Jason J


Answers:
author: Rodrigo Girardi Adami
body: Hi Jason,

I believe this is not possible yet. I couldn't find any documentation stating this would be possible.

I've created this improvement request for you:

<https://jira.atlassian.com/browse/CONF-36554>

I recommend to vote on that report and comment there to increase the popularity. As the number of votes increases, the chances to be implemented do also increase.

Cheers,

Rodrigo

comments: author: Angie Affolter
body: I'd like to know if the answer has changed since it was answered almost 3 years ago! Thank you!!


author: Fakhfouri Vahid
body: I guess no and I cloned the ticket here, please vote for it:

#### <https://jira.atlassian.com/browse/CONFCLOUD-70119> {#toc-hId--649739427}
How can I require users to accept a clickthrough agreement before downloading a file via Confluence?
Asked by Ian Goldsmith:

We need to have users accept a legal agreement (and audit that acceptance) before they can download any file via Confluence. Is this possible?


Answers:
author: Philipp Sendek
body: Hey Ian,  

my first shot would be to use Custom HTML and create a script using JavaScript/jQuery that registers a click on the download button of a file and display an overlay/popup with the desired content.  
I think the alternative would be to develop an addon that manages the download of files and displays this agreement prior enabling the download.  

I hope this helps!  

Regards,  
Philipp

comments: author: Chii
body: a javascript display is only going to be good if the user didn't copy the download link and shared that around directly. The only way to do the agreement is via a custom plugin that takes over the download url.
Error when adding labels to Global Templates
Asked by Martim Schnack:

I can create a Global Template in Confluence normally, but when I try to add a label to one (or create one with labels) I get the following error message:

2015-02-13_1630\[1\].png

What should I do?

Thanks!  
[](https://community.atlassian.com/t5/Confluence-questions/Error-when-adding-labels-to-Global-Templates/qaq-p/241130?attachment-id=4769){#link_1188de4803fa6e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/40856/1/2015-02-13_1630%5B1%5D.png){#display_1188de4803fa6e_0}


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Martim, it looks like there is some missing information in your application DB, please use the following to find the offending page:

```
select * from content order by contentid asc;
```

Also note to post your application version for reference.


Tags: confluence-administration
Is there a way to make server "objects"?
Asked by Lawrence Smith III:

We are using confluence and have been wondering this for a while.

Is there a way to make objects, like a server name which can refer to an IP address, so if you refer to a server in a document, and the IP changes, you can change the IP of the server object and have it change all the documents that reference it?

Thanks in advance.


Answers:
author: Alex Medved _ConfiForms_
body: Hi,

Take a look at [ConfiDoc](https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confirest) plugin, it has a macro to help you to manage global variables/constants in Confluence.

Macro name is: ConfiDoc Globals Macro, basically you define a key-value pairs (each variable/value could be secured with permissions, like admins see one set of variables, ordinal users - see another set of variables)

Hope, this helps and solves your problem


Tags: confluence-administration
Why aren't Confluence to HipChat notifications including links?
Asked by Patrick Berry:

I've gone through the steps to configure notifications from my space to my room, and they show up, but without links back to Confluence.Screenshot 2015-02-13 11.51.02.png  
[](https://community.atlassian.com/t5/Confluence-questions/Why-aren-t-Confluence-to-HipChat-notifications-including-links/qaq-p/71516?attachment-id=2583){#link_1188de73e23990}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/12155/1/Screenshot%202015-02-13%2011.51.02.png){#display_1188de73e23990_0}


Answers:
author: Michael Oates
body: Hi Patrick, we are aware of this being an issue for the OSX HipChat client and hope to have a fix for it soon. When this is fixed we will release the updated version through Atlassian marketplace.

I will update this answer when we have released the fixed version.

Edit: A fixed version should be on marketplace now, let us know if you have any more issues! <http://help.hipchat.com/> can be a great place to get support if you want help from our support team for HipChat Related issues.

comments: author: Petch
body: Specifically, 6.11.6 contains a fix. Note, however, that will not fix existing notifications in affected clients.Marketplace listing: <https://marketplace.atlassian.com/plugins/com.atlassian.labs.hipchat.confluence-hipchat>You can also update directly within Confluence from "Manage add-ons" within the Confluence administration console.


Tags: confluence-administration
Does export space delete the space?
Asked by Ashley Jean:

I haven't found anything to indicate that this would be the case. However, we're getting a space from a vendor to add to our own instance and they are worried about losing the info from their space. Does the export feature simply create a copy that we can add to our instance? Or, does it remove it from one instance to be moved to another?


Answers:
author: AnnWorley
body: It only makes a copy.

Cheers!

comments: author: Ashley Jean
body: Thanks Ann!


Tags: cloud

confluence-cloud
Confluence macro specifying font and special character?
Asked by Robert Lauriston:

I use ? (U+22EE) in my Confluence content, but it is not supported by the fonts I use with Scroll PDF Exporter, and I don't want to change the default font to any of the ones that include that glyph. Is there some way to wrap it in a macro that will specify the font?


Answers:
author: Alex Medved _ConfiForms_
body: Hi Robert,

This will help: <https://confluence.atlassian.com/display/DOC/Writing+User+Macros>

And as a macro content (template) you will need to put

```
## @noparams&lt;span style="font-family: EversonMono;"&gt;?&lt;/span&gt;
```

comments: author: Robert Lauriston
body: The ? does not appear in the PDF.


author: Alex Medved _ConfiForms_
body: that is because EversonMono font does not get embedded into the pdf, but this is another story


author: Robert Lauriston
body: EversonMono is installed in the Scroll PDF Exporter template.PDF export is the issue here. The ? character appears fine in Confluence.


author: Robert Lauriston
body: I don't understand how to translate that into a macro and Atlassian's docs are not helpful.All I really want is this: \<span style="font-family: EversonMono;"\>?\</span\>


author: Steven F Behnke
body: Sure is! Do you know the font or the source of the font? The user macro will be something like:{code}##@param Content\|title=User supplied content\|Textbox\<span style="font-family: WorkingFont;"\>$paramContent\</span\>{code}The content MUST use a parameter and not the body to remain INLINE.


Tags: confluence-administration

special-character

user-macro
How do I add a user to the confluence-users group
Asked by Christene Dennington:


Answers:
author: AnnWorley
body: To add a user to the Confluence-users group go to Confluence Admin\>\>Groups, choose the group then click the Add Members button. If it is a user from an external directory the ability to add users to local groups will have to be enabled in the User Directory setup.


author: Philipp Sendek
body: Hey Christene,

taken from <https://confluence.atlassian.com/display/DOC/Adding+or+Removing+Users+in+Groups>:

**To add members to a group:**

1. Choose the**cog icon** ![](https://confluence.atlassian.com/download/attachments/157679812/Cog.png?version=1&modificationDate=1361250253653&api=v2), then choose **General Configuration**under Confluence Administration
2. Choose **Groups** in the left-hand panel.
3. The 'Groups' screen appears, showing a list of groups. Choose the group to which you want to add users.
4. The 'Group Members' screen appears, showing the users who belong to the selected group. Choose **Add Members**.
5. Type the username(s) of the people you want to add to the group.   
   * If you want to add more than one member, separate the usernames with commas.
   * You can also search for and select users by choosing the search icon.
6. Choose **Add** to add the member(s) to the group.

<br />

<br />

If you use the JIRA user directory for Confluence, you'll need to do these changes in the User Directory of JIRA. (Taken from: <https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Assigningausertoagroup>):

**To change a user's group membership:**

1. Locate the user in the **User** browser (see [Viewing Users](https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-viewingusers) above) and click the **Groups** link in the **Operations** column.  
   This will display two lists; the one on the left shows all Available Groups, and the one on the right shows the Current Groups to which the user currently belongs.
2. Choose a group(s) and click the **Join selected groups** or **Leave selected groups** buttons to add/remove the user from the selected groups.

I hope that helps.  

Regards,  
Philipp


Tags: confluence-administration
Customization in Confluence Cloud
Asked by Simon Bell:

We are currently running our own hosted versions on Confluence.

We are able to customize it so that our website header and footer are displayed. I believe we do this by editing existing templates that come as part of the installation.

I we were to move to Confluence for Cloud do we have this same level of customization?

I found this page <https://confluence.atlassian.com/display/Cloud/Restricted+Functions+in+Cloud+Applications> - which seems to indicate in the 2nd and 3rd points that custom themes and external templates are not supported.

Please can anyone confirm.

Thanks in advance,


Answers:
author: Nic Brough -Adaptavist-
body: The document you have found is up to date - you will not have that level of access to your Confluence.

comments: author: Simon Bell
body: Nic,

Do you know if this is something that will be supported eventually in Cloud Confluence hosted by Atlassian?

Thanks.


author: Nic Brough -Adaptavist-
body: My (limited) understanding is "no", but to expand on that:If you can write stuff for Atlassian Connect, then you'll be able to use those, but I don't think Connect will ever do theming.Later versions of Confluence may introduce more flexibility, but I don't know if there's any current plans to do that.The list of addons you can add to Confluence in Cloud is growing, and I suspect some more themes are on the way because they're deprecating some of the old ones.But, I'm not an Atlassian, I'm just guessing from previous experience on most of that...


Tags: cloud

confluence-cloud
Cannot open attached excel file in Confluence
Asked by Rumceisz:

Hi,

when we try to open an excel fiel attached in a Confluence page, we get a weird error message:

"A problem occured while accessing the Office Document Cache"

Can you please help?

Thanks,  
Rumi


Answers:
author: Philipp Sendek
body: Hey Rumceisz,

does this problem only occur in Confluence?  
Maybe this could be helpful: <http://www.7tutorials.com/fix-problems-microsoft-office-document-cache-being-corrupted>  

Also did you have a look at the Confluence logs for any errors or warnings?  

Regards,  
Philipp


Tags: confluence-administration
Is Posible, modify records in my SQL database from confluence?
Asked by Pedro Olmo Rueda:


Answers:
author: Adrien Ragot 2
body: [Play SQL Spreadsheets for Confluence](https://marketplace.atlassian.com/plugins/com.playsql.playsql-plugin) does that. I'm the author.

Play SQL lets you manage a database just like a spreadsheet tool, which makes it quite powerful. Tables must be created by Play SQL because they must have a specific layout (the first column must be ID, for example), therefore you won't be able to modify *any* SQL database.
How do you move the sidebar from the top of the page to the right hand side?
Asked by Sandie White:


Answers:
author: Nic Brough -Adaptavist-
body: Sounds like a code change in the core of Confluence to me.


author: Philipp Sendek
body: Hey Sandie,  

Apart from what Nic already suggested, I recall a similar issue which also only occured on one workstation; It was related to Internet Explorer's compatibility view, which was (unintentionally) enabled at that point.  
Please check if you see the "torn sheet of paper" icon at the very right of your addressbar as stated in this picture:  
help-menu-ie-compatibility-mode.png

If it's enabled, just disabled it and see if it's better.  

Hope that helps!  

Regards,  
Philipp  

<br />

[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-move-the-sidebar-from-the-top-of-the-page-to-the/qaq-p/454026?attachment-id=12090){#link_11929b19eaca3e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76757/1/help-menu-ie-compatibility-mode.png){#display_11929b19eaca3e_0}


author: Sandie White
body: Its only me that has the issue. my team mates are still seeing it at the side.

this is my view:

Mine.png

and this is my team mates:

Team mates.png.jpg

[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-move-the-sidebar-from-the-top-of-the-page-to-the/qaq-p/454026?attachment-id=2053){#link_11929b1fa2803e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76755/1/Mine.png){#display_11929b1fa2803e_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-move-the-sidebar-from-the-top-of-the-page-to-the/qaq-p/454026?attachment-id=2054){#link_11929b1fa2803e_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76755/2/Team%20mates.png.jpg){#display_11929b1fa2803e_2}

comments: author: Nic Brough -Adaptavist-
body: Interesting. That looks like broken css so there's a quick test - clear the browser cache and restart the browser - does that help?The other thing I notice is that the sidebar on/off switch is missing from your screen (to the right of "group centre"), that makes me suspect it is related to that - maybe your sidebar has been turned off, but the system has a problem where it's not hiding it correctly. So, the other test is to ask one of your colleagues to turn their sidebar off and see if they have the problem.


author: Sandie White
body: really? I have no idea how it has happened! I just went in to it this morning and it was like it - but only for me, not other users........

comments: author: Nic Brough -Adaptavist-
body: I'm sorry, I hit enter far too fast on that one.It is also possible to do it with a Theme, but those apply at a space level (or globally). Can you check if you are looking at the same space as other users?Also, is there a chance of screenshots?


Tags: confluence-administration
draw.io diagram has no page history to restore
Asked by Bill Wang:

Copy a page with several diagrams using Diagramly(draw.io) plugin in Confluence, and edit the diagram for many times. Then I realise the edit are updated on both source and destination pages. There are some discussions about this issue (<https://drawio.atlassian.net/browse/DFC-6> , DFC-1, DFC-12), but my problem is:

I need restore the diagram to old version, is it possible? I can restore the page, but there is no option to restore the old diagram.

Regards,

Bill


Answers:
author: David Benson _draw_io_
body: You need to have the latest version of the plugin installed, then you'll have access to the revision history of the diagram. The cloning issue is quite an old bug, it's worth keeping the plugin reasonably up to date to avoid any issues.


Tags: draw.io
URL Redirection
Asked by jeremyjbowman:

Hi,

We have 2 confluence systems (one old version and one newer release) that I want to merge together. What I want to do is merge them in such a way that the old site becomes a space of the new site. The old site has a unique url (e.g. [oldsite.confluence.co.uk](http://oldsite.confluence.co.uk)) that is quite well used by our users, so when this site is merged into the new site with new url (e.g. [intranet.confluence.co.uk](http://intranet.confluence.co.uk)) I want the old url to go to the new space on the new site (e.g. [old.confluence.co.uk](http://old.confluence.co.uk) redirects automatically to [intranet.confluence.co.uk/oldsiteasspace](http://intranet.confluence.co.uk/oldsiteasspace)).

Now do I do this inside Confluence, or should I just use an IIS redirect from oldsite to newsite/oldsiteasspace?

Any advice?

Many thanks.


Answers:
author: Nic Brough -Adaptavist-
body: You could use a simple "redirection" macro in the old Confluence, so that when someone lands on it, it punts them over to the new page. Problem with doing that is that you'll need to think about how you do it on every page, and it requires you to leave your old Confluence running to land on so they get redirected.

As you've already suggested, an IIS redirect is going to be a lot nicer - you can do it in one place, and turn off the old Confluence.


Tags: confluence-administration