youngmon/atlassian-qna huggingface dataset:
how to delete an account now??
Asked by MARELIZ LEENUEL ZURBITO:

I'm sorry for the inconvenience but I really need to retry this again with this account someone invited me here in trello but this happened. And I really need this same account as well


Answers:
author: Nic Brough -Adaptavist-
body: It's a bit buried, but go to id.atlassian.com, click on your profile icon, to get a menu option for "account settings". In there, hit "account preferences" and you'll find "delete account"

comments: author: David Marom
body: been there, now it says "

Your account can't be deleted because:

* This account is the primary billing contact for one or more products.
* This account is a technical contact for one or more products.
* To continue deleting this account the account owner needs to visit my.atlassian.com and designate a different user as a billing and technical contact.
* Read our support documentation for more help and instructions: <https://confluence.atlassian.com/x/pTgoPQ>

"  
what do I do?


author: David Marom
body: according to this logic, the only way to delete an account is by creating a fake gmail account, pass all atlassian credentials to it, and forget about it..  
Actually you cannot delete an account...


author: Nic Brough -Adaptavist-
body: No, you can also shut down the systems your account is responsible for, then you'll be able to delete it without a dummy.


author: David Marom
body: I'll try that - thanks


Tags: account

delete
I have a member who only accesses one board.
Asked by Joanna Kruger:

We have a paid member who only accesses one board. I would like to down grade her to guest status with her still being able to access the one board and add an new paid member.

How do I do this?


Answers:
author: Michael Pryor
body: You just have to make sure that person is not on the team (remove from the team membership page) and make sure they are added directly to only one board. That's it.
[Butler] Receiving an email when I'm mention on a comment
Asked by P B:

Hi -

I'm trying to create the following rule

* When a user is mentioned in a comment on a card assigned to anyone by anyone
* Send an email notification to the **mentioned user**

It seems that I can't do that today**because for the action to be triggered (sending an email) I can only select a fixed email address among the available members and not do something like {mentioneduser}@domain.com or {mentioneduseremail}**

Cheers


Answers:
author: Jimmy Seddon
body: Hi [@P B](/t5/user/viewprofilepage/user-id/4160874),

I think the reason that you are having issues with this is because it's actually a core feature in Trello that you don't need to waste Butler automation runs on to accomplish.

If you have your users look at their "Settings" menu under their profile, you can change the email notification frequency. Being @ mentioned in a comment on a card is an event that will trigger an email notification, and if you have notifications set to instantly, you will receive an email as soon as you are @ mentioned.

I hope that helps!

-Jimmy

comments: author: P B
body: That helps. That would help a lot that Trello provides an hyperlink from this section fo the settings page towards at least the section in the documentation (if that exists) that summarizes the events that trigger notifications. Because the last thing we want is to be spammed by notifications over email. We have way enough already.

Would be awesome to be able to toggle the events among the one available (on/off). Classic settings feature.

Cheers,

P
Trello - Watching Lists
Asked by Kathryn Bloom:

I was expecting that if I watched a List that I would get notified when a card was moved into the List that I am watching, but even though I have my notifications set to Instant, I am not getting notified when a card is moved from a different List into the List I am watching.

I do not want to watch the whole Board or watch a Card go through all of the steps in our process flow. I only want to see a card (and get notified) when I need to take action, which is when it comes to my List.

Any help would be greatly appreciated!

kat


Answers:
author: Hana Ku?erov?
body: Hi [@Kathryn Bloom](/t5/user/viewprofilepage/user-id/4163062) ,

welcome to the Atlassian Community!

I believe this should work, how you've described, you should be able to receive e-mail notifications, after a card is moved into the list you are watching.

Do other [notifications](https://help.trello.com/article/793-receiving-trello-notifications) (like red bell shaped button) work for you?

You can try to send test email from Trello, see [Trello is sending you emails, but you're not getting them](https://help.trello.com/article/740-notifications-are-not-working)

If it is problem just with your email, you can find some tips for [troubleshooting](https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails) here.
I cannot edit cards any more - I have removed all the cache and cookies - still not working
Asked by Deborah:

I can no longer open up a card and type into it any more. When I click on the edit pen the card doesn't open and all that happens is a list of options appears on the right hand side of the card and none of them allow me to open up the card and add info. Tags to the right are:

1. Edit labels
2. Change members
3. Move
4. Copy
5. Change due date
6. Archive

Nothing I do helps. I cannot add a photograph or else I could show you


Answers:
author: Soumyadeep Mandal
body: Hi [@Deborah](/t5/user/viewprofilepage/user-id/4163009) ,

Welcome to the community!

Actually, it's very simple!

If you click on the**pencil icon** you will these options!

You need to click over the **cards** then the **card** will open you you will able to work fine with it!
Stacking Popups in a Trello Power-Up
Asked by Martin Johansen:

Hi,

In the Power-Up documentation there is a mention of the possibility of stacking up popups. But I don't see ant examples or documentation of how that would be implemented? Is it a callback function, or is it another way of using the popup function?

Any help would be appreciated!


Answers:
author: Vini
body: Hey Martin,

Would you mind asking this question in the Developers community? That's a place where other developers and some Trello Engineers hang out to discuss more technical and API-related questions: <https://community.developer.atlassian.com/c/trello>
How can I make my own groups of Boards?
Asked by Richard LeNoir:

I would like to make "groups" of Boards specific to each individual Project. Right now, by default, I just have "Personal" and "Recent" Boards only.


Answers:
author: Michael Pryor
body: You can create a "team" to do this (later to be renamed to Workspaces).

comments: author: Richard LeNoir
body: Thanks Michael!
Add a personal board without adding it to a team?
Asked by Alex Wilding:

At the moment I'm trying to add another personal board to my collection but by default Trello is adding the new board to one of my other teams (I have 2).

How can I create another personal board, without adding it to another team?


Answers:
author: Michael Pryor
body: This should answer some of the questions:

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>


author: Vero Rivas
body: Hi [@Alex Wilding](/t5/user/viewprofilepage/user-id/3924749)

Create a team where the only member is you and assign that team to the new board, in this way you will have the problem solved.

Regards

comments: author: Alex Wilding
body: Okay [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760)I guess I could create a team called 'Personal Boards' and move them all in there but why can't I just create more in 'Personal Boards' anyway? Is that not a team already? I'm confused.


author: Thierry
body: Using a team means only 10 free boards !


author: Alex Wilding
body: Interesting, okay thanks everyone!
"changes not saved; failed to sync to the Trello server"
Asked by Emily Reeves:

Over the last 5 days I've been getting a "Changes not saved; failed to sync to the Trello server." No one else in my organization seems to be getting this message. I have disabled extensions, cleared my caches and restarted my computer many times without success. Any suggestions? Thank you in advance.


Answers:
author: Nicole McAden
body: I'm still getting the same issues. Their Twitter updates indicate all the systems are back up and running normally, but I still can't connect to the Trello server.
Is there a limit to the number of users in a group
Asked by Alma GALLAND:

I want to create a group to restrict the access to some spaces on Confluence, do you know if there is a limited number of person who can be added to that specific group ?


Answers:
author: Srinatha T
body: Hi [@Alma GALLAND](/t5/user/viewprofilepage/user-id/4918531) ,

Welcome to Atlassian community.

There is no limit of users who can be added to a group that I am aware of.

Thanks,

Srinath T


Tags: group
Listveiw when create blogpost
Asked by frithjof falck:

I have set up a confiform form which creates a page and gives the use the oppurtunity to create a blog post at the same time. When the blog post gets created from a IFTTT macro i get a listview inside the blogpost. The form is in a user macro.

Any idea why this happens?

source code from the blog post which gets created below:

\<ac:structured-macro ac:macro-id="6fc75eff-20ff-492a-a70a-6b447da3e2f1" ac:name="confiform-list" ac:schema-version="1"\>  
\<ac:parameter ac:name="filter"\>id:5957f9bb-22e9-447b-a4fd-67f56168b229\</ac:parameter\>  
\<ac:parameter ac:name="pageTitle"\>  
\<ac:link\>  
\<ri:page ri:content-title="Velg type"/\>  
\</ac:link\>  
\</ac:parameter\>  
\<ac:parameter ac:name="formName"\>Hendelse\</ac:parameter\>  
\<ac:rich-text-body\>  
\<p\>Text here.\</p\>  
\<p\> planlegges her: \<a href="[https://server/pages/viewpage.action?pageId=xxxxxxxx](https://pbs/pages/viewpage.action?pageId=xxxxxxxx)"\>Trykk her\</a\>  
\</p\>  
\<p\>  
\<strong\>about\</strong\>  
\</p\>  
\<p\>  
\<ac:structured-macro ac:macro-id="1f255302-8db2-4eb8-a6c5-80e918282d13" ac:name="confiform-field" ac:schema-version="1"\>  
\<ac:parameter ac:name="messageToShowWhenEmpty"\>ikke oppgitt\</ac:parameter\>  
\<ac:parameter ac:name="fieldName"\>opprettelse\</ac:parameter\>  
\</ac:structured-macro\>  
\</p\>  
\</ac:rich-text-body\>  
\</ac:structured-macro\>


Answers:
author: Alex Medved _ConfiForms_
body: Hi

I believe this is because ConfiForms finds ConfiForms macros that are without a container (ConfiForms Field macros, Edit Controls...) and wraps them for you to make sense for ConfiForms to render (adds context and form, and adds a filter to point at the current record)

See <https://wiki.vertuna.com/display/CONFIFORMS/Using+ConfiForms+app+as+template+engine+to+create+pages+in+Confluence#UsingConfiFormsappastemplateenginetocreatepagesinConfluence-WhyConfiForms%22auto-wraps%22everythingwithConfiFormsListViewonacreatedpage>

Alex

comments: author: frithjof falck
body: Thanks!

Figured it out now!


Tags: confiforms

confluence-server

server
Unable to copy/paste 'action item' tick boxes
Asked by Matthew Day:

I'm trying to create a template from a Confluence page that has dozens of action items. I copy the selected area, but when I paste into a blank 'Create Template' page, they come in as bulleted items, and I cannot select and change them. I can remove the bullets in bulk but cannot change to action items.   

This means a VERY manual process of moving the cursor to each of hundreds of items to select the 'action item' tick box.

Does anyone know a way to get this done?

![Screenshot 2022-05-10 at 08.25.27.png](/t5/image/serverpage/image-id/196596i4244DA2E451C8599/image-size/large?v=v2&px=999 "Screenshot 2022-05-10 at 08.25.27.png")![Screenshot 2022-05-10 at 08.26.23.png](/t5/image/serverpage/image-id/196597iE818E834C912EDD6/image-size/large?v=v2&px=999 "Screenshot 2022-05-10 at 08.26.23.png")


Answers:
author: meligator
body: This is a known bug with Cloud Confluence, but it was closed because it was decided that it didn't affect enough people: <https://jira.atlassian.com/browse/CONFCLOUD-58438>

It certainly affects me. It's really time-consuming. Moving to Cloud Confluence has been a big step backwards. Very basic copy/paste functionality doesn't work correctly.

comments: author: Ben Argyle
body: This is... disappointing. We also have just moved to Confluence in the cloud and are extremely surprised that we've had such a step back in functionality.


Tags: cloud

confluence-cloud
Migrate contents from Drupal to Confluence
Asked by admin:

Hello Team,

Do we have some procedure to migrate few spaces from Drupal to Confluence.  
For example export the space content from drupal and import it within confluence (server).

Please let us know for any additional details.

Best Regards,  
Rajesh


Answers:
author: Brant Schroeder
body: [@admin](/t5/user/viewprofilepage/user-id/1429580) I would suggest creating your own intermediary application that uses the [Drupal API](https://api.drupal.org/api/drupal) to consume Drupal content and then translate it into a format that you could post to the [Confluence API](https://developer.atlassian.com/server/confluence/confluence-server-rest-api/).


Tags: confluence-server

server
How do I add the like button or voting to points added in confluence page as content.
Asked by Yatiraj Sharma:

How do I add the like button or voting to points added in confluence page as content.

For example, if I have added 3 points and I want to choose most accepted or vote off those 3, how should I get this by allowing users to directly click instead of editing the page itself.


Answers:
author: G subramanyam
body: Hi [@Yatiraj Sharma](/t5/user/viewprofilepage/user-id/4918147) welcome to the Atlassian community.

I'm not sure if Confluence has such an inbuilt feature. However, here's the list of **[marketplace plugins](https://marketplace.atlassian.com/search?query=confluence%20vote)** you might explore or go with a free trial.

comments: author: Yatiraj Sharma
body: Thank you so Much [@G subramanyam](/t5/user/viewprofilepage/user-id/3929184) for your reply. I am using enterprise instance/license for my organization, where I dont see any options to add any marketplace apps. However, I guess if I get some HTML code which I can paste that will do the job or some sort of that markup


Tags: confluence-server

server
Obtaining list of last user logins BUT not PostgreSQL
Asked by Chris Wood:

Does anyone have a way to generate a list of Confluence Users showing their last login date for version 7.4.3.

I don't have access to PostgreSQL and need to wait for my ticket to be processed to get the search done. Only to have it wrong and having to start all over again.

I've noticed that others used to do a User Macro to get this information, but in the latest version, it's not as doable as previously.

Any help would be greatly appreciated.


Answers:
author: Chihara
body: If macro is acceptable, Remo Siegwart created sample macro in

<https://community.atlassian.com/t5/Confluence-questions/Macro-that-produces-a-list-of-users-last-login-date/qaq-p/426611>

comments: author: Chris Wood
body: Hi Chihara, Thank you heaps for replying. Unfortunately I actual did see those and tried them that were posted by Remo. Though they are for previous versions of Confluence, and don't work on the current one.


author: Chihara
body: Chris,

Sorry.

Chris Kent commented in

<https://community.atlassian.com/t5/Confluence-questions/User-macro-help/qaq-p/1256768>

and his suggestion will solve your situation.

Regards,


Tags: confluence-server

server
License type and quantity to allow external restricted access to a confluence space
Asked by Anthony Caruso:

Hi All

first time posting...we have 9 internal users on JIRA Software and want to expose a Confluence space (knowledge base) to allowed (not anonymous) users via whitelisting their IP or domain (if possible).

Is this possible? If so, do you need STD or PREMIUM Confluence licenses (assume Premium as I think STD is all anonymous access) and finally do you just need to purchase 1 license for allowed external users to view the space?

Lots of questions I know but any help would be greatly appreciated.

Thanks


Answers:
author: Brant Schroeder
body: [@Anthony Caruso](/t5/user/viewprofilepage/user-id/4917875) Welcome to the Atlassian community

You can setup anonymous access so others can access your confluence pages/space. The anonymous access make it public. If you locked it down by IP anyone on the IP would be able to see the space. Anonymous access does not require additional licenses. Standard licenses provides anonymous access. You need premium for both anonymous access and IP allow.

comments: author: Anthony Caruso
body: Hi Brant, thanks for the prompt response. Ideally we do not want to expose the confluence space to just anyone externally, so the anonymous will be an issue (even if free). If we went to Premium license (whitelist access) do you just need the 1 Premium confluence license and multiple external whitelisted people can then access it?


author: Brant Schroeder
body: [@Anthony Caruso](/t5/user/viewprofilepage/user-id/4917875) - If you change to premium all 9 of your licenses will be premium. You could then have an anonymous space behind IP that anyone on those IP/IP ranges would be able to access.


author: Anthony Caruso
body: Thanks for the response Brant. It has helped clear up my issue.


Tags: cloud

confluence-cloud
How can I know the version of my confluence?
Asked by Celyn Sa:

How can I know the version of my confluence?

From where I can check through?


Answers:
author: Srinatha T
body: Hi [@Celyn Sa](/t5/user/viewprofilepage/user-id/4476073) ,

Welcome to Atlassian community.

Confluence Cloud should be always under the "latest" version. To find out what improvements come with time, go to ![](https://confluence.atlassian.com/confkb/files/179441565/941609617/1/1513553758168/New+help.png) \> **What's new** to check the [Release readiness blog](https://confluence.atlassian.com/cloud/blog).

Thanks,

Srinath T

comments: author: Celyn Sa
body: Thanks Srinath for the prompt response!


author: Fabio Racobaldo _Herzum_
body: Hi [@Celyn Sa](/t5/user/viewprofilepage/user-id/4476073) ,

Here an article that provide you all information <https://confluence.atlassian.com/confkb/how-do-i-know-what-version-of-confluence-is-running-179441565.html>

Fabio


Tags: cloud

confluence-cloud
How to download confluence documents to a folder on a self hosted server by using rest apis
Asked by nmjayanthy:

Hello we have a use case where we have to integrate confluence to our web application . So the documents that are created in confluence , we need an api to download the documents to a local folder , from which our web app will pic up those documents . eg .pdf etc .

we want to achieve this using java .

thanks,

jay


Answers:
author: Srinatha T
body: Hi [@nmjayanthy](/t5/user/viewprofilepage/user-id/4917650) ,

Welcome to Atlassian community.

I am not an expert on API but below page has some example API's to get the content by its id. The page has all the API's you might want to go through the same.

* [api-wiki-rest-api-content-id-get](https://developer.atlassian.com/cloud/confluence/rest/api-group-content/#api-wiki-rest-api-content-id-get)

I hope above info helps. Have a good day!

Thanks,

Srinath T


Tags: rest-api
Confluence Editor inserts input at weird locations
Asked by Kim Wallace:

I have grown increasingly frustrated with the Confluence editor (7.13.4, Server) this year. Issues I'm observing:

* I'll position the cursor and begin typing, and the editor inserts the text several rows above the original location. I use an external keyboard to type, so the issue is not with hovering over the mouse pad.
* I'll press the Enter key to create a new line, access the Macro modal window and choose a macro, and the macro is inserted above the new line
* After adding a new macro, when I save and exit that macro's modal window, all other macro titles are now blank. I am forced to update the page (Closing does not alter) in order to see the titles. I need them visible when formatting DIVS with classes.

My primary browser is Chrome, currently Version 101.0.4951.41 (Official Build) (64-bit), and I have no control over updates.

I am looking forward to migrating to another editor.


Answers:
author: James Ponting
body: Hi Kim,

That's not normal behaviour for our editor, and it sounds like there may be third party code interacting with your inputs.

Unfortunately this isn't something we can easily investigate via the community forum, so I would suggest contacting the support team at <https://support.atlassian.com> and investigating with them.

Thanks,   
James Ponting   
Engineering Manager - Confluence Data Center


Tags: confluence-server

server
How to hide 'Rich Text Area' popup?
Asked by michael hoertnagl:

Hello

When evaluating the plugin '[ADONIS Process Manager for Confluence](https://marketplace.atlassian.com/apps/1224859/adonis-process-manager-for-confluence)' our instance (self hosted) shows the following (not close-able) popup in page edit mode when the plugin is active

> "Rich Text Area. Press ALT-F9 for menu. Press
>
> ALT-F10 for Toolbar. Press ALT-0 for help"

<br />

![confluence-rta popup.png](https://community.atlassian.com/t5/image/serverpage/image-id/196452i7046B9D37B721396/image-size/large?v=v2&px=999 "confluence-rta popup.png")

<br />

<br />

I already asked at the supplier but i only got a
> "after an internet research this seems to be a problem of/in Confluence"

back from their Tech support.

Anybody ever seen this before and knows how to disable this?

best,

Michael


Answers:
author: Jon Green
body: Agreed. It's maddening: it covers the left side of the toolbar and is a faff to get to go away. This is a tooltip we don't need.


author: camille valley
body: same...


author: Nathalie Chiva
body: Same problem here. A small one, but very annoying.


Tags: app

confluence-server

server
Why my confluence backup unsuccessfuly?
Asked by ???:

When my confluence backup cron job running and throw an error like this picture, then my backup cron job was stop.

![error_pic.png](/t5/image/serverpage/image-id/196424i90AF3D37F1F67A49/image-size/large?v=v2&px=999 "error_pic.png")


Answers:
author: Daniel Ebers
body: Hi [@???](/t5/user/viewprofilepage/user-id/4915725)

welcome to the Atlassian Community!

Without knowing your system better the ERROR message is the same like in this Community post. It suggests, the database is read-only in a moment where an update statement (to change some data in it) should be made:

<https://community.atlassian.com/t5/Crowd-questions/Any-help-on-fixing-this-error-would-be-appreciated/qaq-p/985473>

Maybe you can work this out with a database professional rather on your end. From within Community it will be hard to say presumable how the configuration you have could add to this encounter.

Regards,  
Daniel


Tags: confluence-server

server