youngmon/atlassian-qna huggingface dataset:
Why won't SourceTree display differences for certain non-binary files?
Asked by -:

I'm working on a project that contains .cfg and .txt files among other file types, when a file of either of these types is changed locally and is selected in SourceTree's File Status tab or a file is selected in the Log/History diff viewer the blue loading wheel will spin endlessly never showing the file. I've tried saving the files with several different encoding types but they won't show up in either of these places, thanks.


Answers:
author: minnsey
body: Hi

Is it possible the files are Unicode/UTF encoded? Git only diffs ASCII files.

comments: author: -
body: Hi Michael, pretty sure every file is encoded with UTF-8. I've gone through and saved them all as UTF-8 with Notepad++ and the when I change the files others still work and the cfg and txt files do not.
Installation of SourceTree for all users
Asked by Kathleen Splaine:

Is there a way to install SourceTree for all users? There is nothing in the documentation that states it is user specific however I installed it manually to 25 systems last night with an admin account and received calls from 25 users they didn't have SourceTree installed anymore. I've had to go to each users machine and rerun SourceTree while they are logged in.


Answers:
author: Ana Retamal
body: Hi Kathleen, SourceTree gets installed at C:\\users\\\<username\>\\Appdata..., so if you have different profiles in the same machine, you'll need to install SourceTree in all of them if you want to be able to use it in all the profiles. This happened with the change to the Squirrel installer in the version 2.x.

We have a Feature request to change this at [SRCTREEWIN-7017.](https://jira.atlassian.com/browse/SRCTREEWIN-7017) You can vote for it, add a comment or watch it to receive future updates.

Hope this helps!

Ana

comments: author: Phill Fernandes
body: Last I understood AppData was where applications are supposed store user's data and not their program data. The program data is supposed to be in C:\\Program Files or C:\\Program Files (x86). Why is this not the case with SourceTree. This is absolutely ridiculous.  

I just had to rebuild my Windows profile because Outlook corrupted it and surprise..... SourceTree was gone upon login. I shouldn't have to reinstall a program because I rebuilt a profile.


author: Nikhil Sidhaye
body: More over now with DEV VMS in cloud applications should stay away from profiles. As VM Cloud having some restrictions on User Profile size.


Tags: install
Cannot unsubscribe from Confluence app
Asked by Timofey Prokhorov:

I would like to pause a subscription for the one of the installed apps for a few months probably (because I don't use it actively). So I:

- go to Manage Apps section,

- choose the app I want to unsubscribe,

- click Unsubscribe button.

But then nothing happens. It seems like frontend issue, I've checked in in a different browsers on Mac and PC under different admin accounts.

I've sent a request to support using Give Feedback form in Help section a few days ago, but there's no answer from Atlassian's side.

Can someone advice is that probably proper UI behavior?


Answers:
author: Marc - Devoteam
body: Hi [@Timofey Prokhorov](/t5/user/viewprofilepage/user-id/4449971)

The feedback is just for general feedback on the application. This will not be handled by the support desk from Atlassian

Raise your issue here, at [Atlassian Support](https://support.atlassian.com/contact/)

P.S. Did you disable the app first, I think that is the first step and then unsubscribe.

comments: author: Timofey Prokhorov
body: I was guided by the idea that I need to unsubscribe first, and then uninstall the app. My thought was exactly just to pause the subscription and then re-new it in a few months. But when I uninstalled the app, I found that the subscription disappeared from subscription management in billing section. So the advice works.

But at the same time it's not clear what the scenario should be when the Unsubscribe button is clickable. Seems like UX lack.


Tags: cloud

confluence-cloud
Is there a way to add Alt text to images in bulk?
Asked by Kanchana Iyer:

I a looking for an automated way to to add Alt Text to images that are already part of my wiki content instead of having to search for images one by one and then adding Alt text to it.


Answers:
author: Brant Schroeder
body: [@Kanchana Iyer](/t5/user/viewprofilepage/user-id/5351139) Welcome to the Atlassian community

Currently, there is no way to do that. You could submit an enhancement request here: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>


Tags: confluence-server

server
How to restrict 9 users to access a space?
Asked by neha.tripathi:

I have 9 users to whom i want to restrict the access to one space.

How can i do that?


Answers:
author: Vishal
body: Hi [@neha.tripathi](/t5/user/viewprofilepage/user-id/5213843)

Check [this article](https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/) on how to assign space permissions.

Thanks

comments: author: neha.tripathi
body: I have created the group of 9 users but i do not find permission in space setting which can restrict this group to access the space.

See the screenshot, by default it is ticket on view and if i untick it the entire group will be removed from the Group list.

![Screenshot permission.png](https://community.atlassian.com/t5/image/serverpage/image-id/289667i7F3DAACD15E06AC9/image-size/large?v=v2&px=999 "Screenshot permission.png")


author: Vishal
body: Hi [@neha.tripathi](/t5/user/viewprofilepage/user-id/5213843)

You cant restrict the only particular members of the group like that, you'll have to create a new group excluding 9 users whom you dont want to give access to the confluence space \& then grant access to that group.


author: neha.tripathi
body: Your Answer is not clear. The same steps were followed as you have mentioned. Created group of 9 users and then in edit permissions in space entered that group. Now to restrict access to those users?? By default, have to give VIEW permissions and that gives the access to that space which we do not want to achieve.


author: Vishal
body: Hi [@neha.tripathi](/t5/user/viewprofilepage/user-id/5213843)

Do you want to give access to those 9 users or do you want to restrict them from accessing the space ?

1. If you want to give them access, just add the group with those 9 users \& remove every other user/group from the permissions.

2. If you want to restrict those 9 users from accessing the space, create a separate group excluding those 9 users \& add that group to the permissions.

**Please note :** Users gets access to space only if they are added as individual user or part of group which is mentioned in relevant Space permission section, also by default they get view access. If the user or group is not in the space permission that means they dont have access to space or any content in the space.

I hope its clear now.


author: Mohamed Benziane
body: Hi,

In confluence permission are manage by each space, so you just need to go to the specific space and give to those users the right permission.


Tags: cloud

confluence-cloud
Why the graphs are not visible ?
Asked by Goriya_ Zeel:

Hi,   

Graphs on my page were visible some days back but now they stopped rendering.

You can see that it shows data when cursor is on the graph but did not show bar graphs.   
Is it because page is too big or less computing power of a laptop?  

I have about 25 Graphs of different KPIs   

here is an example on how it look .  

![confluence.png](/t5/image/serverpage/image-id/288738i27D8888B7613CB34/image-size/large?v=v2&px=999 "confluence.png")  


Answers:
author: Valerie Knapp
body: Hi [@Goriya_ Zeel](/t5/user/viewprofilepage/user-id/5351083) , welcome to the Atlassian Community and thanks for your question!

If these are configured as chart macros, it might be that the data they refer to has been changed or moved - [Insert the chart macro \| Confluence Cloud \| Atlassian Support](https://support.atlassian.com/confluence-cloud/docs/insert-the-chart-macro/)

Please can you verify if the data in the page has been modified?

comments: author: Goriya_ Zeel
body: Hi [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946) , thanks for the reply.   
I firstly added the table then placed graph from the data.   
the data in tables are modified every month by team members.


Tags: cloud

confluence-cloud
Migrating between different instances of confluence
Asked by Cocos-Copas_ Mark _Programme Delivery Manager_:

Hi Guys,

We are migrating from one instance of Jira/Conflusne to another. I have several Retrospectives I want to keep so I want to move/coppy/migrate them to the new (different) instance...is there an easy way to do this? I looked at export but only got the options for PDF and Word...which doesnt quite do the job......

Thanks


Answers:
author: Michel Neeser
body: Hi [@Cocos-Copas_ Mark _Programme Delivery Manager_](/t5/user/viewprofilepage/user-id/5351072) and welcome!

Depending on how many pages you want to migrate, the easiest way may be to just copy and paste the page contents to the new instance manually. If you have a lot of pages, you could try importing/exporting the entire space via XML, as described [here](https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html) in the paragraph "Export (back up) multiple pages to XML".

Hope this helps.

comments: author: Cocos-Copas_ Mark _Programme Delivery Manager_
body: Will give that a go. THanks Michael.


Tags: confluence-server

server
I am using JMWE and need this validation for cost entered. Format Example: xx.yy?. How can i do it?
Asked by Barkha Singh:

I am using JMWE and need this validation for cost entered. Format Example: xx.yy?. How can i do it?  
I need to validate the values entered and the symbol too.


Answers:
author: David Fischer
body: Hi [@Barkha Singh](/t5/user/viewprofilepage/user-id/5349372)

What is the field type of the field that contains the value to be validated?

Also, at what point do you need to validate the value? Issue creation? During a transition?

Finally, you specified Confluence Server as your platform, did you mean Jira Server?

comments: author: Barkha Singh
body: It is a custom field and we need to validate the value during issue creation .  
Yes , my bad its Jira server.


author: David Fischer
body: What type of custom field? Single line text? Number? Other?


author: Barkha Singh
body: Single line text


author: David Fischer
body: Then you can use a Scripted (Groovy) Validator with a script like:

```
issue.get("fieldId") ==~ /\d\d\.\d\d?/
```

which will pass only if the text field contains a string that's exactly two digits, a decimal point, two digits and the ? sign. You can use a more sophisticated regular expression of you want to accept different formats.


author: Barkha Singh
body: Thanks David. Will try it out


author: Barkha Singh
body: That works but in case i have to enter 245753.00 then do i need to give that many \\d or we have any other way to do it ?


author: David Fischer
body: In that case you can do:

```
issue.get("fieldId") ==~ /\d+\.\d\d?/
```

which forces to have at least one digit before the decimal point.


Tags: confluence-server

server
The https protocol cannot be configured when deploying confluence using docker
Asked by xn gu:

The local virtual machine used confluence installed by docker to modify the configuration of server.xml in the container. After restarting the container, the configuration was restored again.


Answers:
author: Miklos Tix
body: Hi [@xn gu](/t5/user/viewprofilepage/user-id/5348194)

I think you will need to use a volume for the folders of the config files.

You can find further information about it here:

<https://confluence.atlassian.com/jirakb/how-to-customize-files-inside-a-jira-docker-container-1026533922.html>

Hope this helps!


Tags: confluence-server

server
Is there a way to delete archived pages after so many days?
Asked by elizabeth:

Does Confluence have a setting or can you build an automation rule to delete archived pages after a set number of days?


Answers:
author: Andy Gladstone
body: [@elizabeth](/t5/user/viewprofilepage/user-id/4705979) there is currently no way natively to set a delete date for pages archived in Confluence Cloud. Even with Automations, this subset is not (yet) available.

There are a number of Marketplace Apps you may want to look at that can do this for you. You can check them out here:

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=archive](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=archive)

I do not have one to recommend as I have not personally used any of them (yet).

I hope this helps!

comments: author: elizabeth
body: Thank you so much [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)


author: Andy Gladstone
body: [@elizabeth](/t5/user/viewprofilepage/user-id/4705979) please click on the Accept answer button so that others looking for the same content/issue can more easily find it.


Tags: cloud
How Can I See
Asked by James Poli:

Who I have shared a page with?

* If I try to share it with the same person, within my organization, twice does Confluence inform me or does it just resend the share notification?

Thanks in advance,


Answers:
author: Laurie Sciutti
body: Hi [@James Poli](/t5/user/viewprofilepage/user-id/5327842) and welcome! [Audit Log Events in Confluence](https://confluence.atlassian.com/doc/audit-log-events-in-confluence-1005333793.html#AuditLogEventsinConfluence-end-userEnduseractivity) allow administrators to view when pages and blog posts have been shared. This is only captured when end user activity for pages and blogs is set to 'Advanced' or 'Full' auditing coverage. There appears to be an open enhancement request ([CONFSERVER-22396](https://jira.atlassian.com/browse/CONFSERVER-22396) ) to add this is an optional feature - I recommend upvoting and watching.

comments: author: Barbara Szczesniak
body: [@Laurie Sciutti](/t5/user/viewprofilepage/user-id/1137433) I notice that the page and Jira ticket you linked to are for Confluence Server.

Do you know if these features apply for Cloud, which [@James Poli](/t5/user/viewprofilepage/user-id/5327842) indicated he is using? I also use Cloud, so I would be interested to know.


author: Laurie Sciutti
body: It doesn't appear to be, though I can't check because I'm only using the free version of Conf Cloud. There is an open enhancement request for Cloud platform -- might want to vote on that and watch it in case someone provides a workaround: [CONFCLOUD-22396](https://jira.atlassian.com/browse/CONFCLOUD-22396)


Tags: cloud

confluence-cloud
Any best practices for posting multiple videos on a page?
Asked by emily.walters:

We are posting videos, I've noticed that when a page has multiple videos it takes a long time (more than a minute) for the page to load.

I suppose I could just do one video per page, but I wanted to see if anyone had any suggestions or tips?

I should also note we use the scroll viewport plug in - so if anyone has specific suggestions around that, anything would be helpful!


Answers:
author: Benjamin
body: Hi [@emily.walters](/t5/user/viewprofilepage/user-id/5350820) ,

Macros have varying performance. You can also use the confluence native macro to play your videos if it makes a difference.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-multimedia-macro/#>

One best practice to note it not to have too many macros that are pulling data from external sources. It does take some time to load if that's the case.


Tags: cloud

confluence-cloud
Cross page protocol spec variables
Asked by Atticus:

I have a need to maintain documentation for protocol specs that include various numbers, timings, prices, etc that cross pages - is there a nice way to handle this?   

I want something like a variables document that can have specific values accessed from other documents. Something like MAX_LEASE_PERIOD could be accessed to display a variable. Ideally mathematical ops can be done with them as well.


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Atticus](/t5/user/viewprofilepage/user-id/5350804), welcome to the community!

Confluence Database might be the solution for your use case, although there's no specific date when it will be released generally. You can [join the waitlist](https://www.atlassian.com/software/confluence/databases).

<https://community.atlassian.com/t5/Confluence-articles/Databases-are-coming-soon-to-Confluence/ba-p/2336724>


Tags: cloud

confluence-cloud
Success! Database connected successfully but not Setup up database
Asked by Shino Su:

Hi all,

I'm in the process of implementing Atlassian Confluence. While using postgresql and set user information as follows:

* create user confluence_db_user with password 'pass123';
* create database confluencedb;
* grant all privileges on database confluencedb to confluence_db_user;

Everything was successful.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288647iED770B37CA31A182/image-size/large?v=v2&px=999 "image.png")

And then I also tried connecting to the database, the connection was successful.

But after I click Next button, I received the error as below

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288648iB1ACE11C48F2D833/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288649i941FAD24AF1DBFB5/image-size/large?v=v2&px=999 "image.png")![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288650i29094F4B69B1A171/image-size/large?v=v2&px=999 "image.png")

I still don't know how to fix it, can someone help me?

I use Atlassian Confluence version 8.5.0 and kali linux 2023 (VMWare).


Answers:
author: Shino Su
body: When I test the connection to the database

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288651i97E3AA2B2BEDA986/image-size/large?v=v2&px=999 "image.png")


Tags: confluence-server

server
Can I automate a migration from mediawiki to confluence?
Asked by Pepper Darlington:

My company has been using a premise-based mediawiki for the last several years and we want to switch to confluence. We have about 2000 documents we would need to move over. Is there a tool or service that would migrate those for us?


Answers:
author: Dan Breyen
body: Hi [@Pepper Darlington](/t5/user/viewprofilepage/user-id/5350798) welcome to the Community! I found a few different Community articles that refer to a service for migrating from mediawiki to Confluence. Here's one of the links: [mediawiki-to-confluence](https://community.atlassian.com/t5/Confluence-questions/How-to-migrate-from-mediawiki-to-confluence/qaq-p/1547721)

Looks like there's a Third Party company (Xoriant) that could assist with this for you.

Hope that helps.


Tags: cloud

confluence-cloud
I can't save any change in my confluence page "There was an error processing the request."
Asked by Oliveira_ Alex _Sao Paulo_:

I can't save any change in my confluence page "There was an error processing the request."

<https://enterprise-confluence.onefiserv.net/display/LE22SRM/089+FCIB+QUERY+LOG>

I duplicated this same page and issue is still continue:

<https://enterprise-confluence.onefiserv.net/pages/viewpage.action?pageId=281491325>

How can help me or solve this problem ASAP?


Answers:
author: Chris
body: Hi,

[Unable to publish a page: There was an error processing the request \| Confluence \| Atlassian Documentation](https://confluence.atlassian.com/confkb/unable-to-publish-a-page-there-was-an-error-processing-the-request-967892422.html)

KR

Chris


author: Miklos Tix
body: Hi [@Oliveira_ Alex _Sao Paulo_](/t5/user/viewprofilepage/user-id/5350752)

Unfortunately this is not enough information to solve this issue.

Do you have access to the Confluence logs? If you have Scriptrunner installed and you have confluence-admin permission, you can use one of the built-in scripts functions to check the logs.


Tags: confluence-server

server
Space Import from Server
Asked by Simon Labbett:

Hi All,

I am looking to use the export space functionality from Server, then import those spaces to my cloud instance as I have firewall rules and other obstacles preventing use of the Cloud Migration Assistant. When testing this (I only need to migrate two non-complicated spaces) it worked like a charm. My question is regarding a post I thought I saw somewhere about this functionality somehow being decommissioned in Nov 2023. I may have misread the post as I was skimming many posts quickly, but I wanted to confirm that I can use this method closer to the end of my Server license when we will officially migrate in January.

Does anybody have the inside scoop on this? Thanks in Advance!

Simon


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Simon Labbett](/t5/user/viewprofilepage/user-id/975424) ,

for my knowledge you can import a space in cloud form an export performed on server side without using cloud migration assistant.

Fabio


Tags: cloud

cloud-migration

confluence-cloud
Problem Editing Page
Asked by Phil Adler:

My main space timed out yesterday during editing, and now every time I try to make a change I get this error. I have tried to restore to a previous version and the same thing happens. Any suggestions

![wrong.png](https://community.atlassian.com/t5/image/serverpage/image-id/288583i365EE9C98C5D26BB/image-size/large?v=v2&px=999 "wrong.png")

Thanks,

Phil


Answers:
author: Phil Adler
body: As an update I have tried in Edge and Chrome with the same result which makes me think it is something with the cloud instance and since I have the free version I cant contact support


Tags: cloud

confluence-cloud
Can I turn off notifications for things that I did?
Asked by Peter L:

Hello everyone!  

I have a pretty straightforward question:

I'm managing a Confluence Space and I get notifications for basically everything that happens in that Space. So far, so good.

However I'm doing a lot in this space myself and I'm quite annoyed to receive 30+ E-Mails a day about things that I did myself. I'm very much aware of what I did and don't need a notification about that ;-)

Is there a way to disable this while still receiving Notifications about everything that other People are doing in the space I'm managing?

If not: WHY?? IMO this should be a no-brainer and a feature that's very easy to implement!

thanks in advance!


Answers:
author: Vishal
body: Hi [@Peter L](/t5/user/viewprofilepage/user-id/5283905)

Click on your profile \> settings \> email \& make sure that you have "Notify on my actions" checkbox unchecked. This should stop email for your actions.

![Confluence Notifications.png](https://community.atlassian.com/t5/image/serverpage/image-id/288552iA0982BEB12EF75B7/image-size/large?v=v2&px=999 "Confluence Notifications.png")

comments: author: Peter L
body: Hi [@Vishal](/t5/user/viewprofilepage/user-id/3505998)

Thank you very much! The translation of this setting into German is unfortunately not precise, which is why I thought this setting doesn't just disable notifications about my own actions but rather about those of others as well - reading it in english in your screenshot made me realize that this is a translation error.

This helps a lot! :-)


author: Levente Szabo _Midori_
body: Turning off notifications for one's own actions is indeed straightforward. I also wanted to add that many Confluence users don't stop here - they want to implement a bit smarter notification emails and change the layout, schedule (twice a week instead of daily, etc.) the exact content (make it like a newsletter), or the recipients.

If you don't find the Confluence notifications settings granular enough and want to learn about your options, I recommend this article about [changing the Confluence Daily Digest](https://www.midori-global.com/blog/2024/01/24/confluence-daily-digest-email?utm_campaign=gh&utm_medium=cac-comment-2517004&utm_source=cac) into a better email experience.


Tags: cloud

confluence-cloud