youngmon/atlassian-qna huggingface dataset:
Jira Issues Macro when i do export to PDF the due date field is empty
Asked by Jean-Pierre Chiri:

I put Jira issues Macro in a page :

![](../../../upfiles/Clipboard02.png)

No problem, the field Ech?ance (=due in french) is well formated and visible.

Next in a pdf expo

rt :

![](../../../upfiles/Clipboard01.png)

The same column is empty.

I have workaround to find why, and try lots of differents parameters, neither work (i clean the cache too)

Does someone have the same issue ?

Does somebody knows how to find a solution ?

Thank you


Answers:
author: Septa Cahyadiputra
body: Hi Jean,

I have confirmed that this seems to be a bug due to the configured language on the instance general configuration. In order to fix this and keep the instance language is Frence you would need to do the following

1. Configure Confluence and JIRA instances to use English language
2. Access your profile on both Confluence and JIRA
3. Change the language configuration to be on "French" on your profile level (Confluence use the "Setting" tab)
4. This way, Confluence and JIRA instance main language is on English, but display in French
5. Exporting the jira issue macro should works fine now

Please try the above suggestion. Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Jean-Pierre Chiri
body: This is a correct workaround that correct my problem.

You have just to configure Jira in English, next everything is ok on Confluence.

For your users in Jira they will have to change their default langage to their native or favorite langage.

For frenchies it could be difficult to read some english for five minutes lol ... but it is a good exercice. Thank you again Septa.


author: Septa Cahyadiputra
body: Hi Jean,

Judging from your issue description and screenshot, it seems that this is relevant to a reported bug which is being tracked here:

[CONF-23176](https://jira.atlassian.com/browse/CONF-23176)

I have already add my private comment so that our developer aware that this issue affecting "Due Date" column as weel. Please feel free to address your concern directly into the mentioned bug report.

Sorry for any inconveniences cause by this bug.

Regards,  
Septa Cahyadiputra

comments: author: Jean-Pierre Chiri
body: I have seen that bug before, but i was not sure (if it was a bug and / or affectected other configuration)

I have voted to this issue and put a link to this description.

thank you


author: Jean-Pierre Chiri
body: Note : if you click on 'static" in the macro view, the "due" field is empty too


Tags: jira

macro
Macro at the bottom of every page
Asked by Lawrence Ho:

How do I set up a space for Confluence Ondemand such that every page has a certain macro and copyright notice at the bottom of the page.


Answers:
author: Amit Girme
body: ohh sorry i missed the tag ondemand

you can go to space admin and check the available options..

Before that check with the support people if its available or not.


author: Amit Girme
body: Hi,

Which version you are using.

Which options you see when you visit the page *Space Administration \>Space Theme,* you can configure the space theme from there and add space footer etc. I will suggest a good plugin to make you comfertable in doing these things <https://www.adaptavist.com/display/Plugins/Packs>. this is my personal opinion so its upto you to use or not. Read all the documentations before going for it.

You can refer the URL and get some idea <http://confluence.atlassian.com/display/CONF35/Creating+Your+Knowledge+Base+Space>


Tags: cloud

confluence-cloud
Cannot find the Confluence Gadget URL
Asked by Dan Zimmerman:

I want to use Confluence as a Open Social Gadget in another application, actually, Liferay. Your documentation, at <http://confluence.atlassian.com/display/DOC/Configuring+Confluence+Gadgets+for+Use+in+Other+Applications>, seems to say that you go to the browse window at the top right and type in the words, Confluence Gadgets and I can then navigate to the activity stream's, or QuickNav's gadget URL. But Confluence cannot find this. I need the URL for the gadget version of Confluence activity stream and QuickNav, etc. Thanks,

Your docs:

To find a Confluence gadget's URL:

Choose Browse \> Confluence Gadgets. The 'Confluence Gadgets' window will open.

The 'Confluence Gadgets' window displays a list of available Confluence gadgets in your Confluence installation, as shown in the screenshot below.

By default, Confluence only includes a few gadgets. However, if your Confluence administrator has installed more Confluence gadgets (typically as Confluence plugins), these will also appear in this list. If a scrollbar is available, use it to find the gadget you want.

After finding your gadget, use the Gadget URL link to copy the gadget's URL to your clipboard. Many operating systems and browsers allow you to do this by right-clicking the Gadget URL link and copying it using the context menu.


Answers:
author: Christian Czaia _Decadis AG_
body: Don't you get the "Confluence gadgets" option in the menu dropdown? If i click on Browse a menu just like the one in my screenshot appears. I don't have to type in anything...By the way, you have to be on the dashboard to get the right context menu!

Cheers Christian

![](../../upfiles/gadget.jpg)
How can I receive an email when a page is tagged with a particular label?
Asked by joelbarker:

I would like to use labels as a tool to get input from a particular user: When a content maker has a question, I would like them to be able to label the page with the subject matter expert's last name so that the SME can then review and respond.

How can I have email notifications sent when the page is labeled?

Is there a better way to acheive what I am aiming for?


Answers:
author: Jorge
body: Hi Joel, I'm also interested in this question. I'd like that users are able to "subscribe" to specific labels they are interested in so that when something new is labeled they can get notified.

Did you find a solution?


author: Christian Czaia _Decadis AG_
body: We are talking about Confluence, right? Have you thought of the "share" function? That way the person having a questing could directly adress the SME. Other that that you could use mentions in your comments. "Question...@SME". I wouldn't use labels since you'd be messing up the labels with last names.

Cheers Christian

comments: author: joelbarker
body: Oh, and yes, Confluence.


author: joelbarker
body: That is an interesting idea. I was planning, for this space, to purely use Labels as a way to track the project. That way I could have a page dedicated to the label where anyone can see what is on anyone else's plate.

But the @sme idea is good.

Still, I am curious: can I get notified if a label gets added to a page?


author: Christian Czaia _Decadis AG_
body: Hey,

I wouldn't know. Sorry,

Cheers

<br />

Christian


Tags: cloud
Confluence 2GB Maximum File Attachment Size Limit?
Asked by Eddie Connatser:

I am trying to upload a 3GB video to Confluence. I changed the "General Configuration" settings to allow for up to 5GB files, and I've also checked the user's filestore on the server to ensure there is plenty of space for this file. However, when I try to upload the file, it gives me an error that the file is too large (larger than 2,048 MB). Is there a way to get rid of this limit? THANKS!

Kind Regards,

Eddie

![](../../../upfiles/filesizelimitConfluence.GIF)


Answers:
author: HuseinA
body: Hey Eddie, this is indeed a bug in Confluence. There seem to be a hardcoded max size limit, which is 2GB. You might want to watch this bug report - <https://jira.atlassian.com/browse/CONF-20912> for any further updates.

Sorry for the inconvenience!


author: Septa Cahyadiputra
body: Hi Eddie,

In order to understand the cause of your issue we would need to review your atlassian-confluence.log to get the detailed stack trace.

However, since you have ensure that "General configuration" setting is on 5GB, could you please double check your attachment storage setting?

* If its configured to be stored at file system, double check if there are still free space left for the attachment
* If its configured on your database, double check if there are any size limitation configured on your database level. If it is on MySQL, please refer to this [KB](http://confluence.atlassian.com/pages/viewpage.action?pageId=179443425).

If the above possible causes is not the cause on your end, you might want to create a support ticket at our [support channel](https://support.atlassian.com) so that we could review your instance log and information in private.

Hope it helps.

Cheers,  
Septa Cahyadiputra
How can I see the Rank field in the Cards on the Planning Board?
Asked by Susan Hauth _Jira Queen_:

One of my users wants to see the actual Rank value in the card view on the Planning Board. In JIRA, I added "Rank" to the View screen and the value is displayed but it does not seem to be in the list of fields in the Card View Configuration?


Answers:
author: Susan Hauth _Jira Queen_
body: Apparently not meant to be viewed:

<http://confluence.atlassian.com/display/GHKB/Sorting+by+Rank+does+not+show+expected+values>


Tags: jira-software

rank
Support for .xlsm files??
Asked by SallyD:

I was able to attach an xlsm file and can open it from the Attachments page in Excel using IE8, not FF. I cannot use the Confluence viewfile macro to display portions of the file. It apprently does not recognize the xslm file extension.

I'm still learning the various macros. Is there another that would let me display any portion of this file?

Atlassian, is there a plan to support these files with the Excel macro?

Thanks

Sally


Answers:
author: Michael Dollinger
body: As i understand this issue, it is not about editing excel files (which works fine).

The problem is to display a xlsm-file on the wiki-page. I currently have the same problem:

* xlsx is shown: {viewxls:name=foo_bar.xlsx}

<!-- -->

* xlsm is not shown {viewxls:name=foo_bar.xlsm}


author: Andreas van Rienen
body: Hi Sally -

You should be able to configure the WebDAV plugin to recognise excel-files ending with xlsm. Under "Tools", choose "WebDAV Launcher options" and add the respective file extension.

This should work with xls, xlsx, and xlsm. It worked for me under Windows XP with Firefox using the WebDAV plugin in order to use the "Edit in Office"-functionality.

Hope this helps, Andreas

**Update:** There is a similar feature request in JIRA: <https://jira.atlassian.com/browse/CONF-24444>
Unable to edit Confluence page on 4.2 OnDemand with Chrome
Asked by Chad Jessup:

We had the ability to edit Confluence pages on previous version (4.1.7? I can't look now) on Friday (4/13/12) using Chrome, today now that we're on 4.2, I can no longer use Chrome to edit pages. We just get a blank page. Firefox works, but not Chrome.

We're using OnDemand, so we have to stick to the standard macros and core Confluence functionality, so I doubt it's anything we've configured or some 3rd party plugin.

Anyone else seeing this?


Answers:
author: Michael Knight
body: It works OK for me and we haven't heard any other complaints about this so far. Could it possibly be a Chrome extension causing problems? Perhaps try clearing your browser cache and ensuring Chrome is up to date.

comments: author: Chad Jessup
body: Thanks Michael,

It was a combination of clearing cache/disabling extensions/rebooting/updating Chrome, one or all of these did the trick and it works now.


author: Sven Filatov
body: Had the same problem in Firefox, while Chrome worked fine. After clearing browser cache it started to work in Firefox too.


author: Sven Filatov
body: Had the same problem in Firefox, while Chrome worked fine. After clearing browser cache it started to work in Firefox too now.


Tags: cloud

confluence-cloud
Applicationlink between JIRA and Confluence not working
Asked by Bibhu Mishra:

Hi,

I am trying to create an applicationlink between JIRA and Confluence. It is not working as expected.

1. I logged in to JIRA as admin
2. I added a new application link.
3. Provided the confluence URL.
4. Pressed the "next" button.
5. In the nextpage provided the application name and application type as Confluence
6. The application link created without the incoming and outgoing authentication as none.
7. I went to the configuration
8. Enabled the out going the configuration
9. Now clicked the incoming configuration
10. In the trusted application provided the ip pattern like 10.250.\*.\*
11. Provided the URL as the JIRA URL
12. COnnection Timeout set to 100000
13. I am now getting error "Unable to retrieve the application's certificate: java.net.ConnectException: Connection refused"

Can you please help me?

Bibhu Mishra

Xactly Corporation

[bmishra@xactlycorp.com](mailto:bmishra@xactlycorp.com)


Answers:
author: Giovanni Van Geel
body: I seem to have the same problem. Is there a solution for this?

comments: author: Karina Lasmane
body: I'm also having the same problem :(


author: OlgaP
body: The same problem, Is there some full and sorted step-by-step instructions? It's so surprising why there is no some kind of instruction with SSL supported atlassian products


author: Jobin Kuruvilla [Adaptavist]
body: Are you using an https url? If so, you will have to import the target application's public certificate into the Java keystore of the source app.

See <http://confluence.atlassian.com/display/JIRA/Connecting+to+SSL+services> for similar stuff. It is the same principle.

comments: author: Bibhu Mishra
body: No, I am not using the https URL.


author: Bastiaan Jansen
body: Hi Bibhu,  

Are you trying to make an application link between an OnDemand application and a local running application?

comments: author: Bibhu Mishra
body: Hi,

We have the JIRA as well as the Confluence running locally on the same server. It is not an on Demand.


Tags: cloud

confluence-cloud
dynamic labels
Asked by johan Hellstr?m:

Hi

How do i generate a label in a template that is dynamic and is the same as created page title?

//Johan Hellstr?m


Answers:
author: johan Hellstr?m
body: But that wasn't whe solution i was searching for. We want the solusion on singel name pages that is created from template. Is it possible?


author: Christian Czaia _Decadis AG_
body: Hey, just a thought: Do you think this is really useful idealing with large page names? I'm just saying that a page named "Research and developement" will result in 3 labels :"Reasearch""and""Developement". That way you would also create a label called "and" which isn't really what you want ?!  
Cheers Christian
http://confluence.atlassian.com is very slow and timing out
Asked by Peter Drier:

<http://confluence.atlassian.com> is very slow and timing out often lately. I'm just trying to read about our impending ondemand upgrade, and getting confluence pages without pictures and such..

doesn't instill a lot of confidence in the product :(


Answers:
author: Sherif Mansour
body: Thanks, guys. I've raised an issue internally for someone to take a look at it.


author: Pete van Jaarsveldt
body: I'm seeing this, very slow page loads indeed. We have taken Jira, Greenhopper and Bonfire and I was looking at Confluence but if Atlassian can't make it work then who can?!


author: David Corley
body: I'm seeing the same thing in the last few weeks. I'm accessing it from Dublin, Ireland so I don't know if it's a geographically-related issue.


author: Adam Myatt
body: I am seeing the same behavior.


author: Artem Golubev
body: It is so slow that it often gives me "Down for maintanance" error.
Problem with attachment macro in IE8 browser in confluence v4.1.2
Asked by Amarendra Thakur:

We recently upgraded our development confluence to v4.1.2.

while adding the attachment in the page using

```
{attachments}
```

, The spinning wheel does not disappear in IE browser.everytime i have to reload the page to view the attachment.This works well in firefox or chrome browser.

I am using IE8 browser.What could be the problem?

Regards

Amarendra Thakur


Answers:
author: Septa Cahyadiputra
body: Hi Amarendra,

If other browser works fine, we usually suspected that "compatibility mode" is the cause of the issue or browser cache. Could you please try to clear browser cache, turn "compatibility mode" on and see if the problem persist.

If the issue still persist, we highly recommend you to create a support ticket on <https://support.atlassian.com> so that you would get the appropriate support.

Cheers,  
Septa Cahyadiputra


Tags: attachment
Displaying image from external web URL or UNC?
Asked by Khanh Nguyen:

Is there a way to reference an external image from a web URL or UNC reference and have it displayed in a Confluence page (\*not an attachment on the page\*).

Thanks.


Answers:
author: Khanh Nguyen
body: Any advices on UNC - I tried to follow the web example and it's not working. . .

Here's an example path from a Windows shared file system:

\\\\file005\\share\\pics\\985608233_8a1dae5bf5.jpg

I tried:

!file://file005/share/pics/985608233_8a1dae5bf5.jpg!

Just got a broken image.

comments: author: JamieA
body: http://confluence.atlassian.com/display/CONFKB/Can't+Link+to+Local+Files+from+within+Confluence


author: Rebeccah Quevedo-Prastein
body: Thank you Jamie!!! That article solved my problem with broken UNC links.


author: JamieA
body: !http://www.google.com/images/srpr/logo3w.png!

comments: author: michael dejulia
body: Thank you!
Disable Emoticons
Asked by Dirk Bromberg:

Hi,

when we type :p in our Confluence 4.1 we get an Emoticon for it.

As shown here <http://confluence.atlassian.com/display/CONF41/How+to+Disable+Emoticons> it should be possible to escape. But this \\:p does'nt work!?

Is it a bug? How to avoid the replace?

Thanks!


Answers:
author: Dirk Bromberg
body: Resolution: <https://jira.atlassian.com/browse/CONF-24059>

snip:

You don't need to escape the emoticons in Confluence any more.

If you want the plain text :) instead of the smiley ![](https://jira.atlassian.com/images/icons/emoticons/smile.gif) then just click Undo (Ctrl+Z) after typing the characters to undo the autoconvert.

If you don't want autoconverting to happen at all, you can just disable it in your editor settings.

comments: author: Septa Cahyadiputra
body: Great catch mate.....


author: michaelmoserelca
body: Unfortunately it's even worse: Our version of JIRA does not do the conversion on the fly but when saving (and/or displaying) the text. I.e. while editing I see my text the way I have written it and when I save or update the issue I suddenly see emojis at odd places in my text! This is so brain-damaged!


author: Septa Cahyadiputra
body: Hi Dirk,

Sorry, i have tried both mentioned option mentioned on this page:

<http://confluence.atlassian.com/display/CONF41/How+to+Disable+Emoticons>

But I am not able to disable emoticons on my local 4.2 instance which used the same editor as 4.1. Judging from the documentation, it seems that it only works on Confluence 2.9=3.5 which still use wiki markup technology.

Backslash ("\\") feature as mentioned by the documentaiton work only on wiki markup editor, hence if you prefer to use this, you would need to use wiki markup plugin which is accessible from your insert macro option.

Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Septa Cahyadiputra
body: Hi Dirk,

Sorry forget to mentioned one important point. You would need to do the mentioned modification at wiki-renderer-components.xml as mentioned on the page <http://confluence.atlassian.com/display/CONF41/How+to+Disable+Emoticons> to make wiki markup took the "\\" backslash feature.

Hope it helps.

Cheers,

Septa Cahyadiputra


author: Dirk Bromberg
body: Hi Septa,

is there a ticket to fix this behavior?

thanks!

Dirk


Tags: disable

emoji
Is there a way to hide the macros in Confluence that we dont need
Asked by Devu Heda:

Hi,

We use Confluence 4.1.6 and we see macros for bamboo, Clover etc etc which we do not use ...any way to hide them?

Thanks


Answers:
author: hsuhailah
body: Since you do not use these macros which actually originate from plugins, you can find those particular plugins from Confluence Admin \> Plugins and disable them.

comments: author: Devu Heda
body: Thanks Hansi ....let me take a look thanks for the pointer


Tags: macro

macro-browser
Can I rename 'confluence1' user created automatically by the confluence binary?
Asked by James Fraser:

I've now installed confluence twice, having made a mistake in the first instance. I used the binary for installation, and now everything is associated with an account named 'confluence1'. Is there any harm in changing this user to confluence and making the appropriate changes to the directory perms/ownership?


Answers:
author: RianA
body: Hi James,  

It's okay to make changes of the users that is created by binary installation. however, please make sure all the permission are mapped to the changed username. In addition to that, just as additional, you can also delete the users. However, please do change association of permission as well.

Hope this helps.

Best regards,  
Josua
Cannot upload attachments using the file uploader. Error "Could not upload the file to Confluence. The server may be unavailable."
Asked by Roman W?nsche:

I'm currently evaluating confluance for my company and have installed the linux binary on a HP ProLiant ML110 G7, 4GB RAM with Ubuntu 10.04 LTS. During some testing I noticed, that the uploader isn't working. I get the following error message everytime I upload a file (Tested: .txt, .png, .pdf).

"Could not upload the file to Confluence. The server may be unavailable."

The curious part is: Drag\&Drop to the window works. The file is uploaded to the server and stored correctly under /var/atlassian/application-data/confluence/attachments/. Only the HTML-Uploader isn't working. Tested with latest Google Chome and Firefox.

I've checked the logs under the following paths:  
/var/atlassian/application-data/confluence/logs  
/opt/atlassian/confluence/logs

I've also used "hercules" in the atlassian support tools inside the admin area. Both with no result.

Any ideas?

Thanks for your help  
Roman


Answers:
author: FernandoA
body: Hi Roman,

This issue could be caused by the configured base URL that is not matching the URL you use to access Confluence via the browser. For example, you access Confluence via <http://atlassian.net:8090> while the configured base URL from Confluence Admin \> General Configuration is <http://atlassian.net/confluence>.

As a resolution please ensure that the configured base URL must match the URL you use to access Confluence via the browser. Update the base URL from Confluence Admin \> General Configuration.

Hope this helps.

Cheers!


author: hsuhailah
body: I agree with Fernando that most probably this issue is caused by the mismatched of base URL. We have a smiliar KB on this issue here: <https://confluence.atlassian.com/display/CONFKB/Upload+attachment+function+does+not+work+in+Editing+mode>

I've updated the regex to accept "Could not upload the file to Confluence. The server may be unavailable." entry.


author: AgentSmith
body: Attachment sizes can be configured according so its hard to know what the limit is but by default its 10MB. Note: There is also a space permission to allow for attachments to be uploaded/deleted.

You may be encountering this outstanding bug:

<https://jira.atlassian.com/browse/CONF-21709>

Hope this helps!


author: Tamoj Bajracharya
body: Do we have limitation on the file size? I am getting the same error but I checked base URL and it matched with the URL.

I am trying to upload a file of size up to 34 MB but getting the error message.

"Could not upload the file to Confluence. The server may be unavailable."