youngmon/atlassian-qna huggingface dataset:
Process for Migration of confluence from one instance to another Instance.
Asked by Federspiel Peter:

Hello ,

i want to migrate my confluence server to another server. Is their any standard Atlassian Process ??

Is their any tools or any apps are available for Migration.


Answers:
author: Suren Raj
body: Hi, Federspiel.

I suggest you to read the following documentation in order to know more about migration:

* <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>
* <https://confluence.atlassian.com/doc/migrating-to-another-database-148867.html>

You also can migrate with any of the following option:

<br />

**Option 1**

1. Create a xml backup from the current confluence version
2. [Create a new empty database with the correct collation](https://confluence.atlassian.com/display/DOC/Database+Configuration)
3. Install the same version of confluence
4. After you successfully install, I suggest you to restore the xml backup you created in step 1 into the new Confluence

<br />

**Option 2**

1. Create a database backup from the current confluence database
2. [Create a new empty database with the correct collation](https://confluence.atlassian.com/display/DOC/Database+Configuration)
3. Install the same version of confluence
4. After you successfully install, I suggest you to shutdown the confluence.
5. Restore the database backup you created in step 1 into the new database you created in step 2.

You can download the confluence from the below link:

* <https://www.atlassian.com/software/confluence/download>

Hope it helps. Let us know if you have further question about this.

comments: author: Federspiel Peter
body: Hello Raj,

Thank you for your Reply. a small correction, i want migrate confluence space form one instance to another instance , not entire confluence.

Means , i have two instances ex: X and Y , i want transfer spaces from X to Y.

what are the best ways??


author: Nic Brough -Adaptavist-
body: Space export and import will do this.

You will want to make sure that the two Confluence systems are close in version (ideally the same version, and at least the same major revision - 5.x to 5.y, 6.x to 6.y, 6.latest to Cloud, etc), but exporting a space to xml and then importing it will generally work fine.
Wiki Spreadsheet Links
Asked by Jason van Heerden:

I want to add spreads links from one wiki page to another wiki page?

I dont want to add the download page, so way it is currenly display as a link on one page, I was this to be the same format on the other wiki page.


Answers:
author: Nic Brough -Adaptavist-
body: I am not clear on the question. Do you mean that you have a page that you want to include some spreadsheet data in? Or that the page should include part or all of another page?

comments: author: Jason van Heerden
body: Hi

So I have a wiki page that has a spreadsheet in the wiki page but as a link, so when you click on the spread sheet link, it opens up the spreadsheet.

I want to move this current wikipage spreadhseet link to another wiki page and have the same function on new wiki page , that is click on the spreadsheet link to open up spreadsheet.


author: Nic Brough -Adaptavist-
body: Ok, that sounds like you have a simple link to a spreadsheet (probably attached to a page in confluence) in the page content. To "move" this link, edit the current page, copy the bit with the link, paste it into the new page, and remove it from the current page. You might want to consider moving the attachment if it is attached to the current page too.


author: Jason van Heerden
body: Hi

So this is a screen shot the wiki page that has a link to the spreadsheet

I![wiki1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/19218iAF0B75F7C9F9BA37/image-size/large?v=v2&px=999 "wiki1.PNG")I need update the same sheet as on another wiki page:


author: Alana Fernando
body: hi [@Jason van Heerden](/t5/user/viewprofilepage/user-id/1197730),

I guess you are trying to add same exact spreadsheet in more than one wiki page (confluence page). in this case i suggest you to try using excerpt macro for this.

* [Using the Excerpt Macro](https://confluence.atlassian.com/doc/excerpt-macro-148062.html)
* [Using the Excerpt Include Macro](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html)

hope this helps!

comments: author: Jason van Heerden
body: Thanks but I am new to Wiki and not sure what Macro to use or how this works :  
(?


author: Alana Fernando
body: [@Jason van Heerden](/t5/user/viewprofilepage/user-id/1197730), apart from your main issue you may refer below documents to become a Confluence pro :-)

* [Confluence User's Guide](https://confluence.atlassian.com/doc/confluence-user-s-guide-139509.html)
* [Macros](https://confluence.atlassian.com/doc/macros-139387.html)

As [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) asked, it would be nice if you could provide more details about the issue you are facing (*screenshots if possible*)


author: Jason van Heerden
body: Thanks for all the help I figure out what to do , all I needed was update the spreadsheet latest version on the page, I used edit \[ for search, found the update version of the spreadsheet I needed, inserted it and Bobs your unlce.

Thanks to all


author: Alana Fernando
body: [@Jason van Heerden](/t5/user/viewprofilepage/user-id/1197730) glad you solved it. :-)
Create a dynamic jira issue template on confluence
Asked by Brad:

Hi all,  

I am trying to create a dynamic jira issue template which would be similar to the log template.

I have used Jira issue macro to create the template (T1). Now when I try to create a page using the template T1, I notice that the page displays the user input as text box.

My expectation is to popup a small window which would let the user to select the project, JQL etc as in Log template

Since we are already using log template for other scenario, I will not able to use the same.

Appreciate any help with it . Thanks!


Answers:
author: Shannon S
body: Brad,

Can you help us to understand exactly what you're looking to do? Are you developing an add-on for Confluence to create this template?

Regards,

Shannon

comments: author: Brad
body: Ok, Let me rephrase my question, My expectation is to create a template(blue print) using which the user can create pages in confluence. My expected user experience is as follows

1. User selects the template T1 and clicks on create page

2. the user is displayed with a pop up window asking to select the project

3. the user selects the project from the dropdown which is prepopulated with the existing projects in Jira

4. the selected project name is used in the JQL and the required result is displayed

Hope this makes sense.

Thank you


author: Brad
body: Also I am using the Atlassian Cloud


author: Shannon S
body: Hi Brad,

The difference between Templates and Blueprints is that a Template is simply a template of the page that you can click create and then fill in the missing parts.

For Blueprints, it's required that you actually develop it, much like an add-on:

* [Developing Confluence Cloud Blueprints](https://developer.atlassian.com/cloud/confluence/blueprints/)

I haven't done any developing myself so I don't know how you would create the pop-up window, but my recommendation is to review that document and reach out to the [Developer Community](https://community.developer.atlassian.com) if you're having any issues. A pop-up would definitely require some sort of scripting language so they might be better able to help you there.

Regards,

Shannon


Tags: confluence-cloud

jira

jira-cloud
How do I an insert an image for a page background on Confluence Cloud?
Asked by Lisa Dalton:

I'd like to import an image to give my pages a watermarked effect. Is this possible on the cloud version?


Answers:
author: Suren Raj
body: Hi, Lisa.

<br />

I'm afraid confluence cloud does not have default feature to use image as a page background. You may check out the following

* <https://marketplace.atlassian.com/plugins/com.refinedwiki.confluence.cloud.refinedtheme/cloud/overview>

Hope it helps.

comments: author: Lisa Dalton
body: Thank you I'll take a look. Do you know if the confluence cloud has a default feature for background colour change?


author: Suren Raj
body: Hi, Lisa.  

I'm afraid confluence cloud does not has a default feature for background color change.


author: Lisa Dalton
body: OK. Thank you for your response.


author: Abdelhalim ELKHATTABI
body: Hi,

Try **{Background Color** macro in confluence Cloud
Issues with Confluence behind an HAProxy
Asked by Brian Clark:

We have just recently purchased and installed the Confluence starter pack on a Windows Server 2016. The initial setup was fairly easy, however we have our confluence behind a HAProxy server, so as soon as I login I get the error that my base URL is incorrect. I have gone through all the documentation that I can find regarding setting up the "server.xml" to know that it is behind a proxy. However, whenever I comment out the original, and un-comment the secure, behind a proxy, section, I get a 503 error and cannot connect to confluence any longer.

Any help would be greatly appreciated.


Answers:
author: Daniel Eads {unmonitored account}
body: Hey Brian!

There are two things necessary to get Confluence working correctly behind a proxy.

1. As you noted, server.xml needs to be modified. I wouldn't uncomment the HTTPS connector in server.xml. That section is for having Tomcat terminate SSL, which is something you'd be better off doing in HAProxy. You just need to add **scheme** , **proxyName** , and **proxyPort** options to the original connector. For reference, here's a complete connector for use behind a reverse proxy like nginx or HAProxy (swap in your domain name for the proxyName option):  

   ```
   <Connector port="8090"       maxThreads="200"       minSpareThreads="25"       connectionTimeout="20000"       enableLookups="false"       maxHttpHeaderSize="8192"       protocol="HTTP/1.1"       useBodyEncodingForURI="true"       redirectPort="8443"       acceptCount="100"       disableUploadTimeout="true"       scheme="https"       proxyName="APP.DOMAIN.org"       proxyPort="443"/>
   ```

2. The baseURL in Confluence itself - this is set from System Administration in the application. Confluence will complain at you if it notices you don't have the same base URL set as what you've got in your reverse proxy setup. [Here are simple instructions for setting it](https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html).

If you can, doing something like "wiki.yourcompany.com" is going to be less complicated than using a context path ("server.company.com/confluence").  

Hope that helped!  
Daniel

comments: author: Brian Clark
body: Daniel,

Thank you for the information. I have already configured the baseURL as you suggested in #2.

I just moved my scheme, proxyName, and ProxyPort up to the original section in the server.xml and it seems to have fixed the issue.

thank you for the suggestion.


author: Brian Clark
body: Actually, that is not true, I copied your settings above and replaced the upper section in my server.xml, and replaced scheme, proxyName, and proxyPort with my information and that fixed the issue.
Show only ticked task list check boxes in Page Properties Report
Asked by Marc Fearby:

Is there a way to get a Page Properties Report that includes a task list column to show only those check boxes which have been ticked?


Answers:
author: Suren Raj
body: Hi, Marc.

<br />

I'm afraid it's not possible, I tried to find for a workaround but I unable to find it.

Cheers
Can I create several pages from a spreadsheet list
Asked by Cullen Jones:

I have a list in Excel of about 300 locations that each have a title and a unique number. I need to create a separate Confluence page for each one of these locations. Is there a way to pull this off?


Answers:
author: Minh Tran
body: [@Cullen Jones](/t5/user/viewprofilepage/user-id/1144540) I think you can do that.

An easy way to do is to export your excel file as a csv file (comma delimiter)

Then use any programming language to parse the csv file and use Confuence REST api to create page based on what you need

Feel free to check out this <https://docs.atlassian.com/ConfluenceServer/rest/latest> for REST api reference
How can I change my Jira and Confluence URL to reflect our new company name?
Asked by Karine Begoumian:

Hi! Our company recently changed its name; however, our Confluence and our Jira still have the URL of our old company name. I was wondering if anyone knows a way to change the URL without losing any of the information.

Thanks!


Answers:
author: Kimberly Kutt
body: Do you have any documentation on the process of exporting materials from your old Jira/Confluence/Atlassian account into your new one?

comments: author: Nic Brough -Adaptavist-
body: See See <https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html>


author: Nic Brough -Adaptavist-
body: For Server, change your network so that people landing on the new URL are taken to your Jira/Confluence, then edit the base urls for both systems to reflect the new landing place.

For Cloud, you will need to buy a new Cloud system \<your new company name\>.atlassian.net, export the old system to a backup, and import that on the new url.

In both cases, you may want to check for hard links - where people have used http://yourjira/browse/abc-123 instead of the application links like \[jira:abc-123\]

comments: author: kennyngkk
body: On top of Nic feedback, allow me to add to the discussion.

For Confluence, changing the base-url is currently bugged for example

* <https://jira.atlassian.com/browse/CONFSERVER-55267>

We would suggest you do a bit of testing on a test instance before proceeding it to production.


Tags: jira

url
Confluence Page String Substitution
Asked by Todd Pratt:

I have a confluence page that documents how to formulate UNIX commands.

I'd like to have a little text field and have the text be inserted into the commands to make it easier and less error-prone.

How can I do that?


Answers:
author: AnnWorley
body: Hi Todd,

Would the [code block macro](https://confluence.atlassian.com/doc/code-block-macro-139390.html)help? It displays code as distinct from regular text.

If that's not the right solution, please let us know more about the requirements.

Thanks,

Ann
How to present a large table of data in one confluence page?
Asked by Sulochana:

![sample.png](/t5/image/serverpage/image-id/19052i1B61D6003B3067FD/image-size/large?v=v2&px=999 "sample.png")I am trying to create an article that has 500 groups with almost 4000 children approx. 50 children per group given. It is related to group based access to the system that has thousands of fields.

I have attached sample of groups that has two different roles. I need a way to present 400 such example in one confluence page.


Answers:
author: Suren Raj
body: Hi, Sulochana.  

You may try to use the following plugin as Trial and see if works for you:

* <https://marketplace.atlassian.com/plugins/org.swift.confluence.excel/server/overview>
* <https://marketplace.atlassian.com/plugins/Addteq.Excellentable/cloud/overview>

Hope it helps.
Uploading user profiles
Asked by RAMESH R:

We are trying to create a stand-alone confluence portal where our marketing and communication depts alone can use this. I am given a full list of user profiles with all details in an excel file. How can I upload this into Confluence? Please help me


Answers:
author: AnnWorley
body: Hi Ramesh,

It's easy enough to convert an Excel file to CSV so we have two strategies I can think of. One is to use a CSV file to import the users to another Atlassian application, [Crowd](https://www.atlassian.com/software/crowd/pricing), by using the method described in [Importing Users from CSV Files](https://confluence.atlassian.com/crowd/importing-users-from-csv-files-64454760.html). You would have to [authenticate via Crowd](https://confluence.atlassian.com/doc/connecting-to-crowd-or-jira-for-user-management-229838465.html) in that case, and it would add another application to the suite of apps you are supporting.

Another direction to go is to use the [Confluence Command Line Interface (CLI)](https://marketplace.atlassian.com/plugins/org.swift.confluence.cli/server/overview) as documented on the Bob Swift wiki: [How to Use RunFromCsv](https://bobswift.atlassian.net/wiki/spaces/CSOAP/pages/274333867/How+to+Use+RunFromCsv).

If you decide to go with the CLI strategy, please let us know so we can move your Question to the part of the forum where Bob Swift and Appfire hang out.

Thanks,

Ann
How to delete a pdf file from a confluence wiki page and the applicable search information
Asked by Rick Wallace:

How do you permanently delete a pdf attachment from your wiki page and the applicable search information?


Answers:
author: AnnWorley
body: Here is how:

1. Delete the attachment from the trash by going to Space Tools \> Content Tools \> Trash \> choose the deleted attachments \> Delete
2. Purge the trash by going to Space Tools \> Content Tools \> Trash \> purge

The "why" is a known issue: [Deleted Pages, Blogpost and Attachments Returning in Confluence Search Results](https://jira.atlassian.com/browse/CONFSERVER-40833) To add weight to the linked bug report you may vote or comment on it, and watch it for progress.
[Fixed] User can not edit or view pages while being an admin
Asked by Heth Siemer:

**Confluence 6.6.3**(recently updated from 5.10)

I have a user who cannot view or edit pages properly. He is an admin of his space, and when he views a page, he doesn't see the content:

**Normal View Mode:**

![](https://chalk.charter.com/download/attachments/416253849/image2018-4-9_10-6-23.png?version=1&modificationDate=1523289983153&api=v2)

**His View Mode:**

![](https://chalk.charter.com/download/attachments/416253849/434A8606.PNG?version=1&modificationDate=1523290607819&api=v2)

**Normal Edit Mode:**

![](https://chalk.charter.com/download/attachments/416253849/image2018-4-9_10-7-37.png?version=1&modificationDate=1523290057135&api=v2)

**His Edit Mode:**

**![](https://chalk.charter.com/download/attachments/416253849/163B92E2.PNG?version=1&modificationDate=1523290712730&api=v2)**

His edit mode doesn't switch the URL over to "editpage.action?" when it is supposed to, but it is still trying to render as edit mode. When you send him the correct "editpage.action?" URL he is able to edit and save the page normally, but as soon as he clicks edit again he's back to seeing the buggy screens.


Answers:
author: AnnWorley
body: Hi Heth,

It looks like some screen shots didn't render properly in your description. I wouldn't mind seeing them if you can re-post.

Please try the following "low hanging fruit":

1. Clear the browser cache or us a browser that has never tried to edit the page
2. Edit the page in the "clean" browser and let us know if it works.

* Try logging into his computer with someone's ID who is not affected by the issue and see if it works for them on his machine.
* Make sure the affected user is accessing the instance using the configured [Base URL](https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html)

I look forward to hearing what you find.

Thanks,

Ann

comments: author: Heth Siemer
body: So we tried all that. He also logged in as himself on another machine, and that worked, then when he went to go log into his regular machine it fixed itself.  

Not sure what happened, but I'm going to assume it was a browser issue and we can ignore this now.


author: AnnWorley
body: Thanks for circling back with us. Have a great week. :)
Status macro doesn't print color background in PDF export.
Asked by Jonathan Smith:

In 6.4.1, the **status macro** printed the colored background when utilizing the PDF export. Currently in 6.6.1 (upgraded a few weeks ago) it no longer prints properly with PDF export. Can someone test this in their 6.6+ environment and confirm?

See screen shot for example:

![pdfexport.jpg](/t5/image/serverpage/image-id/19037iD92E808AFCF96B88/image-size/large?v=v2&px=999 "pdfexport.jpg")


Answers:
author: AnnWorley
body: I tried the export from the page and from Space Tools on Confluence 6.6.1 and 6.8.0 and got the same results you are reporting. It is a known issue: [PDF export of status macro and emoticons will not render background color.](https://jira.atlassian.com/browse/CONFSERVER-55252)

You may comment directly on the linked bug report to emphasize your use case to the development team.

In the meantime I am curious whether anyone on the Community has a workaround.
Confluence Performance is very slow after upgrade from 5.10.4 to 6.3.4.
Asked by bktscm:

We have upgraded Confluence version from 5.10.4 to 6.3.4 as suggested by Atlassian team.

Now the performance of the confluence is very slow. It taking 3-5min to load spaces.


Answers:
author: Sloan
body: Hi [@bktscm](/t5/user/viewprofilepage/user-id/1207948)

Were you in contact with Atlassian Support? You said Atlassian recommended to do this step.

So a few questions for troubleshooting:

* Does the [Health Check](https://confluence.atlassian.com/support/instance-health-790796828.html) say everything is alright?
* Any recurring errors in the Application Logs?
* Are all installed add-ons compatible?
* With version 6 Collaborative Editing comes with confluence. It needs 1 GB of memory for itself (if not set differently). Is it possible your server runs out of memory? Or the Java Heap runs out of memory?
  * Check if your server doesn't run out of memory
  * Check under Confluence administration -\> System Informations for Java VM Memory Statistics
  * [Collaborative Editing and Synchrony Troubleshooting](https://confluence.atlassian.com/confkb/collaborative-editing-and-synchrony-troubleshooting-858584399.html)

Best Regards  
Nklas

comments: author: bktscm
body: Hi Niklas,

Thanks a lot for your quick reply.

Please find my reply inline.

\> Does the [Health Check](https://confluence.atlassian.com/support/instance-health-790796828.html) say everything is alright?

No issue

\> Any recurring errors in the Application Logs?

Are all installed add-ons compatible

\> Confluence states "There is no Action mapped for namespace X and action name X"

Yes. All are compatible.

\> With version 6 Collaborative Editing comes with confluence. It needs 1 GB of memory for itself (if not set differently). Is it possible your server runs out of memory? Or the Java Heap runs out of memory?

Check if your server doesn't run out of memory

\> we have 24GB of memory

Check under Confluence administration -\> System Informations for Java VM Memory Statistics

**\> 43 % Free**


author: Sloan
body: This sounds all okay!

For the error you found I found this knowledgebase article:

[Confluence states "There is no Action mapped for namespace X and action name X"](https://confluence.atlassian.com/confkb/confluence-states-there-is-no-action-mapped-for-namespace-x-and-action-name-x-296911093.html)

* Does your Confluence run behind a reverse proxy?

* You say perfomance is slow while loading spaces, so are all pages affected?


Tags: atlassian-support

confluence-administration
Find a user in all page restrictions
Asked by Michelle Vincent:

I have a user who is switching positions and locations. I need to find all the page restrictions she was placed into so that I can remove the ones that are no longer applicable to her.

Is there a way to do this?


Answers:
author: Suren Raj
body: Hi, Michelle.

<br />

You may check out the following link:

* <https://confluence.atlassian.com/confkb/how-to-list-which-spaces-a-user-can-access-321258272.html>

Hope it helps.

comments: author: Michelle Vincent
body: Thank you, I think the last query on that page should do the trick.


author: Michelle Vincent
body: This worked perfectly. Thank you!


Tags: restriction

user-management