youngmon/atlassian-qna huggingface dataset:
can't mark spaces as favorites
Asked by Brendon Baumgartner:

I'm on Confluence 6.7.2. I ran through the docs here but it didn't fix my issue.

<https://confluence.atlassian.com/confkb/cannot-add-or-remove-a-favourite-space-from-the-dashboard-270828848.html>

After doing the above I still get results from the query that apparently shouldn't.

\> select count(\*) from CONTENT where contentid in (select spaceid from SPACES);  
+----------+  
\| count(\*) \|  
+----------+  
\| 6 \|  
+----------+  
1 row in set (0.00 sec)


Answers:
author: Brendon Baumgartner
body: I ended up fixing this. I Found two things that helped. (1) Dump and re-import a space. But that was going to appear to take a lot of work. (2) I modified the query above to reveal pages with issues. I deleted them and re-created them and now the problem is completely gone. No issues tagging as favorites from what I can tell.

I now have a new problem but I opened a ticket with support.

comments: author: Shannon S
body: Brendon,

Thank you for letting me know how you were able to fix the issue!

Take care and kind regards,

Shannon


author: Shannon S
body: Hello Brendon,

Am I correct to assume this is happening for *all spaces* or only certain spaces?

Could you let me know which queries you ran from the article in particular? What is your database type and version?

Lastly, did you stop Confluence completely prior to running the queries and start it up again once the changes were made?

Regards,

Shannon
control the output of a macro over different columns
Asked by Nico de Jong:

is it possible within confluence to control the output of e.g. the page-tree macro over different columns. B.v. 30 lines per column


Answers:
author: Shannon S
body: Hello Nico,

It is not possible in Confluence to span the Page Tree over multiple columns. We did have a feature request for this, but we do not have plans to implement it in the near future:

* [CONFSERVER-26956](https://jira.atlassian.com/browse/CONFSERVER-26956)

For the number of pages you have, I would recommend implementing the search box option or [Page Tree Search macro](https://confluence.atlassian.com/doc/page-tree-search-macro-163938353.html) in order to make things easier for your users.

Regards,

Shannon

comments: author: Nico de Jong
body: Thankx for your answer!
Is it posible (how) to make an index of only the pages in a space that beging with the letter A?
Asked by Nico de Jong:

I have a space that contains pages (hundreds) about software we support. An alphabetical index is to big to show on a page. Is it possible to make several indexpages. e.g. 1 page for all the pages that begin with an A, 1 page for all the pages that beging with a B, 1 page ........


Answers:
author: Shannon S
body: Nico,

Since the [Index Macro](https://confluence.atlassian.com/doc/page-index-macro-182682092.html) will only show all results within a space, you could use a combination of Page Properties and Page Properties Report macro.

Have a look here:

* [Inside Atlassian: building automated index pages in Confluence](https://www.atlassian.com/blog/confluence/build-automated-index-pages-confluence)

Regards,

Shannon


Tags: atlassian-marketplace

atlassian-support

index
MP4 Attachments Previews in Confluence
Asked by Jiri Pik:

Confluence does create a snapshot / preview of PDFs, pictures etc but not MP4 movies.

Would it be possible to implement?


Answers:
author: Shannon S
body: Hi Jiri,

Previews are supported in the [Multimedia Macro](https://confluence.atlassian.com/doc/multimedia-macro-228622735.html). Here's an example of a video embedded on my site in Confluence 6.7.1. The top one was simply by adding as an attachment, the 2nd is using the Multimedia Macro:

![Screen Shot 2018-03-26 at 10.01.31 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/17911i96EA3AAB82324053/image-dimensions/292x358?v=v2 "Screen Shot 2018-03-26 at 10.01.31 AM.png")

Can you let me know if that's what you are trying to accomplish?

Regards,

Shannon

comments: author: Jiri Pik
body: [@Shannon S](/t5/user/viewprofilepage/user-id/510046):

It works.

But I have to show both the Attachment box and the Multimedia box. right? That is, there is no way to hide the Attachment?


author: Shannon S
body: Jiri,

You can remove the macro that was added automatically when you attached the file. The file will remain attached to the page until you delete it from the list of Attachments. Therefore, there's no need to keep the attachment box on the page.

Regards,

Shannon


author: Jiri Pik
body: IT WORKS!!! THANK YOU!!!

BTW it would be nice if the Multimedia macro was triggered automatically once I add an MP4 movie.


author: Shannon S
body: Hi Jiri,

I had a look at this, and it's supposed to automatically insert the Multimedia macro when dragging an mp4 file to the page. However, it does not and it has been reported as a bug:

* [CONFSERVER-52692](https://jira.atlassian.com/browse/CONFSERVER-52692)

I tested with an .mov file and that one DOES automatically add the Multimedia macro.

Please vote on the above bug to show you've been affected by this and you can watch it for further updates.

Regards,

Shannon


author: Jiri Pik
body: Voted and THANK YOU


author: Mert Vurgun
body: Thank you.


author: Shannon S
body: I seem to be having a similar issue!  
When using the multimedia macro, it displays the a box where I can see the video controls, but there is not thumbnail of the video, nor any content.

However, when I drag the .mp4 file, it displays the link for the file, which when clicked, proceeds to display a pop-up that does auto-play the video.

Any suggestions?

comments: author: Shannon S
body: Hi Sam,

Welcome to Atlassian Community! The case sounds similar but not exactly the same; I would recommend raising a new question and include your Confluence version so we can help you out.

Thank you!

Shannon
I can't edit some pages after upgrade
Asked by divomen:

Hello!

I cannot edit some pages after upgrade to 6.6.0. Can you help?

There is no edit button at head of a page:

![Screenshot from 2018-03-24 12-25-40.png](/t5/image/serverpage/image-id/17878iE3650C8CC7D400C5/image-size/large?v=v2&px=999 "Screenshot from 2018-03-24 12-25-40.png")The lock is showed as open but with red color. If I press on it I will see this screen:

![Screenshot from 2018-03-24 12-27-57.png](/t5/image/serverpage/image-id/17879iA3BD558F9C4BF41F/image-size/large?v=v2&px=999 "Screenshot from 2018-03-24 12-27-57.png")After closing this window, the lock is turned to black.


Answers:
author: Shannon S
body: Hello Dmitry,

Can you try to [Rebuild the Ancestor Table](https://confluence.atlassian.com/doc/rebuilding-the-ancestor-table-153948.html)? This can correct a lot of permissions errors in Confluence. I would recommend that you create a backup and run this during maintenance hours.

Regards,

Shannon

comments: author: divomen
body: It helps, thank you!


author: Shannon S
body: That's great! Thank you for letting me know.

Kind regards,

Shannon
Shortcut link is not redireting to wiki page
Asked by Shadab Khan:

Hi,

We are facing an issue and user reported that earlier he uses a website xx.xxx.xxx.com and he was redirect to a wiki page but now its not working. it says -

Page Not Found

The page you were trying to reach could not be found: it may have been renamed or moved to another space, or the name you requested may be incomplete.

can you help me on this


Answers:
author: Minh Tran
body: [@Shadab Khan](/t5/user/viewprofilepage/user-id/1162179) I have a few of questions:

* What version of Confluence are you using?
* Can you clarify the relationship between xx.xxx.xxx.com and wiki page?
* What wiki page url is used to redirect from xx.xxx.xxx.com?
* Are you able to access the wiki page with above url?
How to import an exported space into Confluence 6.6.0?
Asked by Heather Thomas:

I have exported a space from one Confluence instance (xml.zip) with the intention of testing how it imports into another instance of Confluence - both version 6.6.0. I cannot find a menu item or anything in Confluence server that allows me to import a space. Where can I tell it to do that?

Thanks!

Heather


Answers:
author: Andrea Mendez
body: Hi Heather! For importing a space you must have Confluence System Administrator global permission, you go to Confluence Administration, in General Configuration, in the Administration Section you can find "Backup \& Restore", there you can do the import of a space :)

comments: author: Heather Thomas
body: Thank you, Andrea! It worked great once I knew where to find it!!


Tags: import
Is there a way to view calendars based on a custom grouping of people?
Asked by Dmitriy Ryabin:

Helo,

Can I view mark up of an existing macro while I am in the editor? For instance, can I select a panel in the editor and view its markup? Not that gui based editor tool, but actual markup ?


Answers:
author: Shannon S
body: Hello Dmitry,

By markup of a macro, you want to see the actual formatting of a macro, or the source code?

It's not possible to do either since a macro will simply appear as a panel in Edit view. In order to view the Source, you'll need to choose View Source from the menu while viewing or install [Confluence Source Editor](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor/server/overview).

Also, your title seems to not be related to your question. Did you have questions about Team Calendar as well?

Shannon

comments: author: Dmitriy Ryabin
body: Thank you. You answered the correct question, that I was asking. And yes, the title some how wrong. I am not sure how it happened, possibly I clicked some else's link ?

I did not have the question on grouping calendar, as I just started using confluence, and such task seems too advanced at this point for me to even think of it this way. I apologize for misleading question.


author: Shannon S
body: No worries, Dmitriy! I've seen similar issues in the past, and I'm just trying to track down how it's happening.

Happy I was able to answer the right question!

Take care, and kind regards,

Shannon


Tags: macro

markup
Overriding the macros
Asked by Dmitriy Ryabin:

Is there a way to override a macro?

For instance, I want to set the width and height of the panel. Documentation has no parameters for it, but can I override macros and make it ? Or do I have to create my own from scratch ?


Answers:
author: Jan-Peter Rusch
body: Hi,

you can try two things:

* Check the HTML of your page displaying the macro and get a grip of the CSS classes used \& try to implement some custom CSS for these macros.
* Install the free addon Confluence Source Editor
* Insert the macro you want to modify in a page
* Open the Source editor \& check the storage format of the macro
* Write a own user macro wrapping the original macro \& modify or enhance what you want

I did this eg. with the Show Tasks macro to display only the current users tasks as the current user could not be selected from the user list.

comments: author: Dmitriy Ryabin
body: Thank you !!  
I will look into these !!


Tags: macro
Is there a way to Create a JIRA Report page in confluence via API?
Asked by DaveTheRave:

I would like to use the Confluence API to create a JIRA report (specifically a Change Log). I would pass in info like the page name and the JQL query and the other options available when manually creating such a report (in image below). Is this possible?![image.png](/t5/image/serverpage/image-id/17865iA11D517DC91D7247/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Vero Rivas
body: Hi [@DaveTheRave](/t5/user/viewprofilepage/user-id/1081949)

I share this post, I don't know if it can help you, but at least it gives you some tips

<https://community.atlassian.com/t5/Confluence-questions/Create-Jira-Change-Log-Report-via-REST-API/qaq-p/1104998>

Cheers


Tags: api

atl-dev

jira
Do Atlassian Application links use IP addresses?
Asked by Michelle Vincent:

We are having to update our IP addresses as part of a firewall upgrade. We are trying to determine in advance if our application links between Confluence, JIRA, and Service Desk will be impacted by these changes.


Answers:
author: Nic Brough -Adaptavist-
body: They use whatever address you set them up with. Most of us use names rather than IP addresses, so it doesn't matter if the underlying IP address changes.

comments: author: Michelle Vincent
body: Thank you!


Tags: application-link

jira
Is there a way to add a comments thread to the bottom of a Space Overview Page?
Asked by Ian Anderson:

I'm creating a space for our team and I'd like to get their feedback. For example pages like Meeting Notes have a comment thread at the bottom of the page. I am hoping to do something like this for the Overview Page. But, it isn't obvious how to do this. Does anyone have a solution for a feedback loop for an overview page? Maybe just need to create a page for feedback to the Overview page...


Answers:
author: Shannon S
body: Hello Ian,

Can you let me know what version of Confluence you're using?

I noticed the issue with Confluence Cloud and made a ticket here for it:

* [CONFCLOUD-56967](https://jira.atlassian.com/browse/CONFCLOUD-56967)

Testing in Confluence Server 6.7.1, it does appear that it's possible to add comments to the overview (home) page. If you can let me know what version you're using if it's not Cloud, I can test it and make another request for that.

Regards,

Shannon
Is it possible to share a live read-only confluence link to a non-user?
Asked by Kevin Paulus:

A project wants to share a Confluence page with the customer that is always up to date. The customer would not be a Confluence user and not have a Confluence account.


Answers:
author: Davin Studer
body: You can set up a space to allow anonymous access. I would highly recommend not allowing anonymous users to edit a space. You set that up in space permissions.

comments: author: Kevin Paulus
body: Thanks David: Wouldn't that allow ALL anonymous users? I'm sure this team does not want full-public access --I think this project manager is looking to allow just his one customer to view -- without actually using one of the licenses.  

Personally, I am not in favor of it since one of our management criteria is project security \& confidentiality.


author: Davin Studer
body: No, the only way to not use a license is to allow anonymous access. You could limit it to using only one license by having a shared account, but that is the only way to do it. Read only accounts still use a license.


author: Meg Holbrook
body: Hey Kevin,

It sounds like this space would need to be made public:

<https://confluence.atlassian.com/doc/make-a-space-public-829076202.html>

If anonymous access is turned off though, this wouldn't work.

I think there are probably many security considerations to weigh when making this decision.

comments: author: Kevin Paulus
body: Thank you Meg. That is what I was thinking: I am inclined to just use a license rather than open the site up for public consumption.
How can I paste multiple Jira issues into a confluence page and expand via Jira Issue Macro?
Asked by A Schriner:

I know that I can paste one Jira issue link into a confluence page and it will be automatically converted into a Jira Issue Macro object that shows the issue title and status, etc.

I would like to be able to paste many such issues at one time and have them all expanded. However it seems that when I paste multiple issues, nothing happens? Is there some kind of markup that will make this work?


Answers:
author: Andrea Mendez
body: You could try using the JIRA macro with a JQL that works for showing all of your issues, and in the display options you can configure what fields you want to show :)

comments: author: A Schriner
body: Hi [@Andrea Mendez](/t5/user/viewprofilepage/user-id/1147192), thanks for the response. This is not a set of Jira issues that can be retrieved via JQL though, so it needs to work via copy and paste.


author: Robert LoPinto
body: I have a table in Excel with each Jira URL in one of the columns. When I paste into Confluence it creates a confluence table but does not convert any of the Jira URLs into a Jira Macro. I have hundreds of these so doing this manually isn't practical.

I know I can create a JQL filter but then I can't add my own custom columns for which I have many (i.e., containing data that is not within the Jira item itself).

Any ideas on how this could be accomplished?


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Robert LoPinto](/t5/user/viewprofilepage/user-id/4598824) ,

We can suggest using our app - [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud).

The add-on provides the [Table Transformer](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro) macro that can be used to add manually created columns for notes to your Jira Issues macro. Please check [this thread](https://community.atlassian.com/t5/Confluence-questions/Can-I-dynamically-populate-the-fields-of-a-table-based-on-values/qaq-p/1505810) (second part) for more details.


author: Nancy S_ Bennett
body: I'm looking for a solution to this as well.


Tags: macro
Team Calendars sending out erroneous email notifications
Asked by Rebecca Wise:

Recently, people have been getting odd email notifications (some at times like 1am) for the team calendar. It's accompanied by the message "You are receiving this notification because \<insert user\> added it to an event type in your watched calendars". The user that is indicated in the message said that she didn't do anything in the team calendar. How do I get these notifications to stop?


Answers:
author: Shannon S
body: Hello Rebecca,

Does this occur with all of your users, or only some of them?  
Are all of your users on the same timezone?

Outside of the issue, if a user no longer wants to receive any notification on a calendar, then they can go to the calendar and click **Stop Watching** under the **. . .** menu:

![Screen Shot 2018-03-26 at 10.20.08 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/17913iE433F37A21B6D39B/image-dimensions/160x234?v=v2 "Screen Shot 2018-03-26 at 10.20.08 AM.png")

Regards,

Shannon

comments: author: Rebecca Wise
body: It only occurs with one specific user. And yes, we are all on the same time zone. Looking into this further I did find out that the event type does have a 2 week reminder set to it. But, that still doesnt explain why the Team Reminder that went out says that it's because of this one specific user.
When linking out to a website, is it possible to set the link to open in a new browser tab?
Asked by Julie Odano:

I am adding an external website link to a confluence page. When a user clicks on the link, I want the link to open up in a new browser tab. Is that possible?


Answers:
author: Guilherme V.
body: You can use a script:

* Go to the **General Configuration** page.
* Search for the "Custom HTML" option on the left-side panel.
* Inser the following in the "At end of the HEAD" field:
*

  ```
  <script>
  jQuery(document).ready(function() {
   jQuery(".external-link").attr("target", "_blank");
  });
  </script>
  ```

* Save the changes and check the results.

This should only work for external links. All links pointing to Confluence pages won't be affected. More in <https://confluence.atlassian.com/confkb/how-to-force-links-to-open-in-a-new-window-213518072.html>.

(i) Google Chrome opened all external links in a new tab(for me).

comments: author: Sarah Lazareff
body: I don't see 'Custom HTML' anywhere on the page, or in the navigation. Is this option available in the new design? Or is it not available for Jira/Confluence Cloud? It looks like there's an open feature request for this: <https://jira.atlassian.com/browse/CONFCLOUD-11194>


author: Nic Brough -Adaptavist-
body: It's not the "new design". Cloud has never allowed custom html.
Is there a way to search a Confluence site for spaces using the Documentation theme?
Asked by Bren Lane:

We'll be upgrading to from Confluence sever 5.9.10 soon and I understand that theme has been discontinued. I'd like to let our space owners known ahead of time in the event their space needs rework.


Answers:
author: Bren Lane
body: Thank you Lizbeth, that worked.


author: Liz
body: Hi Bren, when you create an space with the Documentation theme, generally it also categorized automatically the space with a label called "documentation", you can search the spaces with this category in the Space Directory.

Hope this works for you! :)


Tags: documentation

search

theme
Trying to display specific columns in a Page Properties Report macro
Asked by Michelle Saltzer:

I've successfully set up a Page Properties macro on a page, and am pulling it into a Page Properties Report macro on a separate page. However, in the Report macro when trying to use the "Columns to show" option, I'm listing out a comma delimited list of columns to show from the Page Properties macro - but the report just shows columns titled with the numbers I entered - it's not actually pulling in the column content. Am I missing something?


Answers:
author: Michelle Saltzer
body: Just realized something - my Page Properties macro consists of a 2-column, 9-row table. When I pull this macro into the Page Properties Report macro, the 9 rows are displaying as 9 columns, which is what I want - but I only want to display a few of those columns. Hence trying to use the "columns to show" option. So, am I doing this wrong?
My confluence test instance is stuck at server startup in xxx seconds for 1 hour
Asked by Ankita Sinha:

My confluence test instance is stuck at server startup in xxx seconds for 1 hour. There are no logs in atlassian-connfluence log or catalina. Please help.


Answers:
author: Shannon S
body: Ankita,

Is this a new installation? Has it ever started before? If it has, what kind of database are you using?

Regards,

Shannon

comments: author: Ankita Sinha
body: Hi Shannon,

Thanks for replying.

To elaborate- this is our test instance that we occasionally use for testing. Today morning I noticed that we are getting error - error rendering decorator for template root. I tried all that was suggested in confluence KBs but it did not help. As a last resort, I thought why not just replace the Atlassian/Confluence/confluence directory because it is this directory where all the decorators etc reside and this is where I made the mistake. I copied the prod server directory and replaced it with this and since then confluence does not start. I restored the original contents back but no help.


author: Ankita Sinha
body: Also, we use postgres db


author: Vickey Palzor Lepcha
body: Please check your configurations - right from server.xml , maybe you are trying to access test env url that has prod configs in backend.


author: Ankita Sinha
body: My server.xml is fine Vickey. It is something inside the Atlassian/Confluence/confluence directory that is messed up but as I cannot see any logs, I am unable to find the issue.


author: AnnWorley
body: Hi Ankita,

My guess is that the Confluence [home directory](https://confluence.atlassian.com/doc/confluence-home-and-other-important-directories-590259707.html) is not valid as defined in the following file: \<confluence_install\>/confluence/WEB-INF/classes/confluence-init.properties, or the user running Confluence does not have permission to the Confluence home directory.

I look forward to hearing if Confluence starts up when that file is "pointing" to the right home directory.

Thanks,

Ann
Anchor to diff page same Space creates a new page
Asked by Lisa Scheuplein:

I am trying to link to a different page using an anchor. I created the anchor using the macro, but when I go to the page I want to link from, and use Link \> Advanced \> page name#anchorname it creates a new page and does not link to the page I told it. What am I doing wrong. Is the page name something other than the page name? Is it an ID?


Answers:
author: Heth Siemer
body: I had a similar problem with funky symbols in the page name. Are the page and anchor names alpha-numeric?


Tags: anchor