youngmon/atlassian-qna huggingface dataset:
Plugins not working
Asked by Geoff Galitz:

Hi.

Under Confluence 3.0.2 we are having trouble getting various diagram plugins working. We have both gliffy and yed, but neither of them work. There is no add diagram option available under the add content menu.

I suspect it is a wider issue with plugins not working at all. Does anyone have any pointers on where to start looking to troubleshoot this?

Thanks


Answers:
author: Ole Kristensen
body: Sometimes disabling/enabling a macro magically makes it work again.

comments: author: David at David Simpson Apps
body: Yes, this often works a treat.


author: Geoff Galitz
body: Ok.. did some more digging and found this with a recent plugin install:

> 2011-10-05 08:35:39,192 WARN \[SpringOsgiExtenderThread-6\] \[atlassian.confluence.cache.TransactionalCacheFactory\] put Transactional cache update outside transaction. All updates to this cache should be performed from a thread with a valid transaction context.  
> -- referer: <http://confluence.shutterstock.com/admin/viewplugins.action> \| url: /admin/uploadplugin.action \| userName: XXXX \| action: uploadplugin

Any suggestions on hwo to deal with this?


author: Chris Kohlhardt
body: Hi Geoff,

If you're a current customer, our support team is happy to help you work through this problem directly. The best place to get support from us is through our support portal at <http://support.gliffy.com>


author: Nic Brough -Adaptavist-
body: The log files, they should tell you what is failing.

Before that, I'd have a quick look at the Admin -\> Plugins page to see if the plugins are installed and showing in there. If they are, they may have an error message or something to help you find their entries in the log. If they aren't then you know you want to read the log for around the time Confluence starts up, or for when you install them, as a plugin failing to load will produce informative error messages at that point.

comments: author: Nic Brough -Adaptavist-
body: Oh, and check the versions of the plugins are correct for your version of Confluence - that won't be explicit in the logs most of the time, and it's much easier to read and compare the versions off the plugin exchange and in your plugin admin page.


author: Geoff Galitz
body: I should have mentioned that I cannot seem to find anything relevant in the log files, and I have verified with the vendors of the plugins that they work this version of confluence. I'm not super knowledgeable about the confluence backend or java so if there is a specific log file check (catalina\* or admin\* or host-manager\*) I'll take a pointer there, too.

Thanks.


Tags: app
Can't see Submit Button with Popup
Asked by Todd McKnight:

Have a pretty big screen but with firefox 6.0.2, the SUBMIT button with certain popup boxes is off the page. Yeah, I could eliminate some toolbars, but would like to figure out how to make the box smaller.

With Chrome, it seems to resize, but not with firefox 6. Any ideas?

**FIREFOX 6 (HIDDEN)**

![](http://img593.imageshack.us/img593/8008/hiddenbutton.png)

**CHROME (GOOD)**

![](http://img830.imageshack.us/img830/7223/chrome1.png)


Answers:
author: Matt
body: Todd, I think this is due to the height of your Browser Window in FF i.e. you have mopre viewing space in Chrome.

When a dialog opens in Confluence we remove the ability to scroll.

If you were to hide on of your toolsbars in FF you should be able to see the Submit button.

comments: author: Matt
body: I found this:

<https://jira.atlassian.com/browse/CONF-21702>

Can you confirm that the dialog resizes in Chrome, or do you just have more browsing space in Chrome due to toolbars?


author: Matt
body: My apologies for not reading you entire question :)

Let me see if I can find a known isssue for this.


author: Matt
body: Sounds like a bug, Todd. I've raiosed this for you here:

<https://jira.atlassian.com/browse/CONF-23357>


author: Todd McKnight
body: great, will watch it over there. Thanks Matt


author: Todd McKnight
body: Thanks Matt. Well, kindof. The Ticket/Issue referes to the issues being the same for Firefox and Chrome with a resolution below 1152 x 720 . As you can see above, Chrome (ver 14.0.835) is OK and the box looks smaller - as in the browser resized it.. whereas Firefox did not. I can do a 'Vew Full Screen aka F11' within Firefiox and it shows. But a pain. And yeah, I could elimate some toolbars and it wil show. but thought it was more a bug in that it works OK with Chrome.

Also, IE9 (ver 9.0.8112) seems to resize the popup page too. The best example is the ATTACHMENT screen within the EDIT PAGE sceen. Even when I dump the toolbar at the bottom of the page, same issue. The SUBMIT button below the viewable area.

FYI, viewing it on an HP laoptop, 17" widescreen with Screen Resolution = 1366 x 768. In typing this, I guess the easy solution is just to use Chrome or IE9. But would be nice :)
Template containing subpages
Asked by frank vandebergh:

I would like to create a template page with 5-10 subpages. I then want to create a new set of those pages in an easy way. So if I have the following structure:  
\<Product\>  
\<Documentation\>  
\<Release Notes\>  

I want to create several "products" and just rename the product page. The other pages should be a copy of a template.

What is the best way to accomplish this ?


Answers:
author: Kevin Buchs
body: One approach you might consider is a hierarchy of templates with a specified prefix. I just created this series of three templates: JournalMaster, JournalSubject and JournalEntry to create a journal organized by subject and then under each subject there are dated entries. You use this by starting with a page you create with the JournalMaster. That allows you to create the subjects and it automatically adds page prefixes. So on the subject pages you can an entries.

**(1) JournalMaster**

```
h2. {center}{color:blue}*Project Journal Master*{color}{center}h2. Create New Journal Entry{add-page:template=JournalSubject|parent=@self|prefix=%Journal Subject% }Click to add new journal subject{add-page}Note, when you create the new subject, you will create a page and be prompted for the Subject title and the subject prefix. The latter should be a fairly short abbreviation which will make all the journal entry pages unique.h2. Journal Subjects{children:depth=1}
```

```

```

**(2) JournalSubject:**

```
*Subject Prefix:* {text-data:Prefix}@Prefix@{text-data}----h2. Subject Description*Description:* {text-data:Descr}@Description|textarea(5,35)@{text-data}h2. Create New Journal Entry{add-page:template=JournalEntry|parent=@self|prefix=%data:Prefix% Journal Entry %global:current date &gt; date:yyyy-MM-dd% }Click to add new journal entry{add-page}h2. Journal Entries{children:depth=1}
```

```

```

**(3) JournalEntry:**

```
h2. {center}Journal Entry{center}Write your entry here.h2. Attachments{attachments}h2. Meetings ReferencedAdd a meeting reference.{show-if:label=-meetrefdone}h2. List of recent meetings you may wish to referenceCopy and paste the name(s) from this list into referenced meetings above in the editor. {choose-label:labels=meetrefdone|descriptions=click here to remove this list}{report-block:maxResults=10}   {local-reporter:value:label meeting &gt; label:content}    {content-filter:scope="Home" &gt; descendents}    {date-sort:content:creation date|order=descending}      {local-reporter}   {report-body}&gt; &amp;nbsp; {report-info:page:title}  {report-link:page:title|link=true}link{report-link}\\{report-body} {report-block}{show-if}
```

comments: author: frank vandebergh
body: thanks will give it a try
Within JIRA Studio, how can I enable strike-through for Resolved/Closed issues on a Confluence page?
Asked by Brian My:

Within JIRA Studio, I often refer to issues on a wiki page. JIRA already has a nice feature that will strike-through issues that are Resolved/Closed when linking issues (see <http://confluence.atlassian.com/display/JIRA043/Linking+Issues>), but I can't seem to replicate that behavior within Confluence.

Is there a way to configure Confluence that will automatically strike-through issues that have been resolved/closed?


Answers:
author: JamieA
body: If you use {jira}ABC-1{jira} it will render it nicely according to the status/resolution. Not sure it will do it if you just use the ID alone.


author: Edward Plumer
body: We have Confluence 4.1.9. When I add links to a Jira issues in Confluence, none is marked with a strike-through, regardless of status/resolution.


author: jiminoc
body: this is an annoyance for me as well.

any ideas?
Is it possible to hide changes on a page?
Asked by Jeroen Meijer:

1. Is it possible to hide changes / history on a page for anonymous users? Such as  
* Attachments:1
* Added by......, last edited by .....on Sep 13, 2011 (view change)".

2. Is it also possible to hide 'all updates' on the dashboard for anonymous users?

3. Is it possible to hide the entire dashboard for anonymous users?


Answers:
author: Dave Hergert
body: 1. I do not think its possible without a plugin, which I don't think it would be hard to do.

2 \& 3. So you want Anonymous users to have access to your site (specifically spaces) but you don't want them to be able to see the dashboard? You could probably edit the .vm file for the dashboard to check if the user is anonymous, and if so, don't display the timeline or space list.
Confluence 4.0 Editor - Cannot edit long pages!
Asked by Man Wei Tam:

Not sure if anyone has posted this yet, but some of our users cannot edit the bottom of the page if it is too long. The editing bar at the bottom is preventing the last few lines from even being seen.

This is reproducible on IE/FF/CH on Windows \& MacOS/X.

Update: Turns out that this was due to some HTML text I had in the editor. Still an issue though.


Answers:
author: Matt
body: Were you displaying Custom HTML in the Confluence Header?

If yes, simply move that HTML to the start of the body:

Confluence Admin \> Custom HTML

This is a known issue in Confluence 4.0.


author: Matthew J. Horn
body: Another solution is to manually add scroll bars to the edit page's HTML. I did this by editing the Global Stylesheet at Admin \> Stylesheet. Add the following:

body.contenteditor {

overflow: scroll !important;

}

hth,

matthew horn


author: Matthew J. Horn
body: One solution is to manually add scroll bars to the edit page's HTML. I did this by editing the Global Stylesheet at Admin \> Stylesheet. Add the following:

body.contenteditor {

overflow: scroll !important;

}

If the RTE's content box is too short, you can change the height to, say, 600px, by using the following:

#wysiwyg, #preview, #previewArea {

height: 600px !important;

}

hth,

matthew horn


author: Laura Kolker
body: I had this problem when adding table rows. Kind of awkward to try to add an image to a table row when you can't see it. :P


author: David at David Simpson Apps
body: I'm getting this problem on Chrome/OSX after pasting a large image in. If I switch Chrome to full screen, the problem goes away though -- I'm not convinced that this is a suitable workaround for all.

In my case, there is no additional Custom HTML pushing the page elements out of place.


author: Man Wei Tam
body: The same thing happens with the HTML at the start of the body. But it does work in the footer. Thanks for your help.

comments: author: Matt
body: That's interesting. I had the same issue with the Confluence Sandbox. Moving the custom HTML to the start of the biody solved the problem for me.


Tags: editor
Modifying Dashboard Layout
Asked by Kevin O'Brien ADMIN:

We would like to have the abilty to display status updates from certain users (in a group) on the Dashboard under Space categories or favorites. Is this possible?   

As a Confluence user, I would like to see status updates of users in given space under the category or favorites tab so I can separate out my business groups so they only see status updates that may affect them.

I suppose its kind of anti-collaboration, but we have groups that don't have anything to do with other groups and would like to separate these updates out to different categories.

Thanks!

Kevin


Answers:
author: vchoy
body: Hi Kevin!

You [customise the dashboard](http://confluence.atlassian.com/display/DOC/Customising+the+Dashboard) and modify the global template `/confluence/decorators/global.vmd` or the layout at **Administration** \> **Layouts** \> **Global Layout**

The '[Customising Layouts](http://confluence.atlassian.com/display/DOC/Customising+Layouts) will contain some information on how to modify these decorator files.

Hopel this helps!

Regards

Vincent Choy
Pending in Confluence Setup User Management Step.
Asked by SungJin Woo:

1. Jira setup ok ( 1 Admin User Account)

2. confluece setup - User Managerment step Pending.

so much time. one - two hour running ..still run

Message is "Performing full synchronisation."

( I Choose JIRA Connection.)

and Using MySQL.

Do you what is problem?


Answers:
author: Mark Hrynczak
body: It is likely that you are seeing this bug: <https://jira.atlassian.com/browse/CONF-23184>

If so, the synchronisation has actually completed successfully, but the 'Next' button is still showing as disabled. See [here](https://jira.atlassian.com/browse/CONF-23184?focusedCommentId=270103&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-270103) for a suggested workaround.

Cheers,  
Mark

comments: author: SungJin Woo
body: thank you for your help. it's working


author: Nic Brough -Adaptavist-
body: What does your confluence log file say? How many users are there in the Jira database (sounds like just 1, is that right?)

comments: author: SungJin Woo
body: only 1 Admin User.. i can't find any error...hmm do you have any idea about that?


author: Nic Brough -Adaptavist-
body: No, there really should be something in the log to tell you what it's doing (I'm assuming you mean that there's only 1 user and that's the admin user?) Might need to run the JVM with verbose logging on to find out what it's actually doing.


Tags: administration

jira

user
User profile macro - public
Asked by Chris Ramakers:

I've added a "User profile macro" to my Confluence page but when a not-logged-in user visits the page the macro just outputs "The content of this macro can only be viewed by users who have logged in" .. is there any way around that?


Answers:
author: Chris Ramakers
body: Found it, it's in "global permissions" in the confluence admin.


author: Mark Hrynczak
body: See <http://confluence.atlassian.com/display/DOC/Setting+up+Anonymous+Access>


author: Chris Ramakers
body: Found it, it's in "global permissions" in the confluence admin.


Tags: anonymous

macro
jquery macro and confluence
Asked by BogdanS:

I have installed jquerty macro on my confluence 3.4. and i'm trying to run some simple code

```
{jquery:markup=wiki}{html}&lt;head&gt;&lt;script type="text/javascript"&gt;function displaymessage(){alert("Hello World!");}&lt;/script&gt;&lt;/head&gt;&lt;body&gt;&lt;form&gt;&lt;input type="button" value="Click me!" onclick="displaymessage()" /&gt;&lt;/form&gt;&lt;p&gt;By pressing the button above, a function will be called. The function will alert a message.&lt;/p&gt;{html}{jquery}
```

...everything works fine on PREVIEW view (Hello World string appears) but when i save my page and press the "Click me" button nothing happened.

Any idea why?

```

```


Answers:
author: David at David Simpson Apps
body: Some things...

You don't seem to be using jQuery at all, so why both with the {jquery} macro. Also, this is being displayed in the page, so don't add the head or body tags.

Try this:

```
{html}&lt;script&gt;  function displayMessage(){      alert('Hello World!');  }&lt;/script&gt;&lt;form&gt;&lt;input id="clickMeInput" type="button" value="Click me!" onclick="displayMessage()" /&gt;&lt;/form&gt;&lt;p&gt;By pressing the button above, a function will be called. The function will alert a message.&lt;/p&gt;{html}
```

If you want to use jQuery, Atlassian already bundle it in Confluence, but their version is referenced using **AJS.$** rather than just **$**.

Try this:  

```
{html}&lt;script&gt;  AJS.toInit(function(){ // use instead of $(document).ready()    AJS.$('#clickMeInput').click(function(){      alert('Hello World!');    })  })&lt;/script&gt;&lt;form&gt;&lt;input id="clickMeInput" type="button" value="Click me!" /&gt;&lt;/form&gt; &lt;p&gt;By pressing the button above, a function will be called. The function will alert a message.&lt;/p&gt;{html}
```


author: BogdanS
body: this is macro security issue or jquery macro is not compatible with 4.3?
how to find all broken links in a space or multiple spaces
Asked by Dee Elling:

Hi,

I just inherited a Confluence wiki and it has a lot of hard-coded URLs that are broken. How can I get a list of all of them?

I've tried searching for part of the URL string, but the search functionality does not seem to include fragments of URL strings. (I guess the search only looks at what is displayed, and not the wiki markup.)

I notice that there's an old thread on this; hoping the problem/feature has been addressed in newer releases!

thanks for any tips! -Dee


Answers:
author: Matthias Born
body: Perhaps u may try this: \[Validate External Links For A Space\|http://wiki.customware.net/repository/x/iQC9Ag\]

comments: author: Dee Elling
body: Thanks Matthias, I'll have a look! -Dee


author: Dee Elling
body: Thanks Kevin, Matthias!

I learned that if you want some basic content administration functionality you have to look for plugins. I'm used to mediawiki so it didn't occur to me to look outside of the paid-for product. Much appreciated!


author: Jonathan Simonoff
body: New URL for that: <https://docs-old.servicerocket.com/display/AtlassianPlugins/Validate+External+Links+For+A+Space>


author: Kevin Buchs
body: Hard coded URLs that are of the http:// format are going to be hard to detect unless you use some sort of website validator tool. However, if you are referring to page links, \[My Page X\], then there is an easy way to detect that. Put this on a page in a given space

```
h2. Pages Which Have No Links Pointing To Them: {orphaned-links}No links exist{orphaned-links} h2. Links Which Point To Non-existent Pages: {undefined-links}No links exist{undefined-links}
```

comments: author: Dee Elling
body: Thanks Kevin! unfortunately these macros are not supported ("unknown macro" error) in my installation (3.5.9), do i need an additional plugin? -Dee


author: Kevin Buchs
body: These macros are part of the Linking plugin from Customware:

<https://plugins.atlassian.com/plugin/details/166>
Question about numbered list in concluence
Asked by Adolfo Casari:

I am trying to build a numbered list in confluence such as this:

1.

2.

3.

4.

a. Indented

b. Indented

5.

My problem is that I can t get a five, the list restart in 1. I tried both with the RTE and the wiki editor.

Is this list doable in Confluence?

Thank you.


Answers:
author: Kevin Buchs
body: In mark-up it would be like this

# item1

# item2

# item3

# item4

## item4.a

## item4.b

#item5

You are not allowed to have blank lines in the list or it does restart the counter.

comments: author: Adolfo Casari
body: Thank you. Not having blank lines makes it look OK.


author: Luis Mayora
body: If you are using Confluence 4.0. What i do is create 7 numbers and between 5 and 6 press "Tab" for each or you can use the the wiki tool bar to indent.
Can a Custom Seraph Authenticator be shared between standalone JIRA and Confluence instances?
Asked by Scott Faller:

We already have a standalone JIRA 4.4 instance hosted internally with a custom seraph authenticator to our own enterprise Single Sign On directory. If we install a trial and eventually a licensed standalone Confluence 4.0 instance on the same physical server, can we use the same custom seraph authenticator for Confluence that we are using today for JIRA? Or do we have to maintain a different seraph authenicator for Confluence. Even if they are separate XML files, can the configurations be the same?


Answers:
author: Akeles
body: In my opinion, a different authenticator is required because both Confluence and JIRA authenticators use their application specific libraries.


author: LloydM
body: How are you implementing the custom seraph authenticator? If it is contained in a plugin, you should be able to deploy the plugin to both JIRA and Confluence. The modifications to the web.xml and seraph-config.xml should be similar to both. One thing to be aware of is that your custom seraph authenticator will need to use DefaultAuthenticator for JIRA and ConfluenceAuthenticator for Confluence. I was pointed in the right direction from an answer to one of my questions:

[](../273627/problem-with-confluence-seraph-and-a-custom-sso "question.")<https://answers.atlassian.com/questions/273627/problem-with-confluence-seraph-and-a-custom-sso>


Tags: authentication

jira

seraph
Using macros in templates in Confluence 4
Asked by Alan Bowman:

Hello,

Is it possible to include macros in templates in Confluence 4? I'm creating Space tempates, and would like to have things like the table of contents macro automatically inserted.

Thanks,

Alan


Answers:
author: Matt
body: Looks like you found a bug Alan. I've raised it for you on out public issue tracker:

<https://jira.atlassian.com/browse/CONF-23346>

While preview does not work when you do create a page from that template it will work.

comments: author: Alan Bowman
body: Well, leave it to me to find a bug. And yes, the template and macros work, even though it throws an error in Preview. Thanks for the assistance.


author: Matt
body: @Jason Vance - here's a [little screencast](http://screencast.com/t/2bNKvTBVkW22) of the workaround suggested above in action. There might even be a little peek another editor feature in the works... :)


author: Matt
body: Yes it is, Alan. At the moment, templates will still remain in wiki markup. Ideally you should be able to use the new editor when creating/editing templates. We do have plans to, it is in the backlog.

For now you can continue to enter the wiki markup of the macros you wish to include in your template. For Tabkle of Contents the mark up is:
> {toc}

comments: author: Alan Bowman
body: Matt,

That was the first thing I tried. However, that gives a NullPointerException on Preview. For example, I have this in a template:

```
h3. Name of document{toc}
```

When I click on Preview, I get this message in an error box just under **Name of document**:

```
Error formatting macro: toc: java.lang.NullPointerException
```

Any ideas?


author: Jason Vance
body: @Matt Hodges \[Atlassian\] - you mention the ability to use the new editor to create/edit templates ... is there a place I can vote on this? Did a search and couldn't find it ...


author: Matt
body: Hey @Jason Vance - Here's the [feature request](https://jira.atlassian.com/browse/CONF-11744).

In the intermin. here's a work around I have been using on our internal instance:

1. Create a new page that is really just a template and name it as such i.e. *Meeting Notes Template*

2. Restrict the editing of the page to those that you wan to have the ability to make changes to the template

3. Save the page

4. From that page's Tools menu right-click the 'Copy' menu item and selct 'Copy link'

5. On another another page, create a link using the link you copied in the step above. The alias coule be something like 'Create New Meeting Notes'

6. Save the page

7. Clicking on this link will open a new page with the contents of the page you created in step 1

Hacky :) but it works until we get you the new editor for creating page templates.


author: Matt
body: @Jason Vance - here's a [little screencast](http://screencast.com/t/2bNKvTBVkW22) of the workaround suggested above in action. There might even be a little peek another editor feature in the works... :)


Tags: macro

template