Confluence had failed to start, but we're back up and running again
Asked by JS:

I am using Docker <https://hub.docker.com/r/atlassian/confluence-server/> and my current version is 6.11.0.

I am trying to upgrade it to the latest version and it fails with the error

`Confluence had failed to start, but we're back up and running again`

I have a starter license and unfortunately, Atlassian does not give any support for it. I have no way to ask how to fix this error.

Is there any way to debug this?

I have rolled back to 6.11.0 docker image, since I have backup of the data and it works fine.


Answers:
author: Reg Hawkins
body: look in the docker logs

and confluence logs <https://confluence.atlassian.com/doc/audit-log-829076528.html>

comments: author: Jagat Singh
body: Thanks for your reply.

I cannot go to Audit logs as it is stuck at

#### Finishing up checks {#toc-hId-1430747042}

This never finishes

In the docker logs, I can see the below message

```

02-Sep-2018 02:27:54.736 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 29174 ms
```

In the atlassian-confluence.log I can see the following exception, I am not sure how to fix this error.

```
Caused by: java.lang.IllegalStateException: Unable to create a tracker when osgi is not running


2018-09-02 02:27:54,005 ERROR [localhost-startStop-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence will not start up because the build number in the home directory [7801] is newer than the Confluence build number [7500].

```

I checked confluence.cfg.xml it has build number 7801, but I am not sure how Conflunce build number is coming as 7500?


author: Reg Hawkins
body: Change the number in the file to 7500 and restart.

**<https://community.atlassian.com/t5/Confluence-questions/Confluence-won-t-start-because-build-number-mismatch/qaq-p/296021>**


author: Jagat Singh
body: I tried that, confluence is very intelligent and now it gives this error

```
2018-09-02 22:48:44,114 ERROR [localhost-startStop-1] [atlassian.confluence.setup.BootstrapApplicationStartupListener] checkConfigurationOnStartup Confluence will not start up because the build number in the home directory [7500] doesn't match the build number in the database [7801].
```

So the original question is still there.

If database has version 7801

Local config has version 7801

From where the Confluence build number 7500 is coming?

I have pulled the latest image, I am trying to find why it coming as

contextInitialized Starting Confluence 6.5.0-m22 \[build 7500 based on commit hash 3491a451877d7224c150ad240ad6812920efe2ee\] - synchrony version 2.1.0-release-confluence_6.5-6e195ff4

Is there any reason that \`latest\` tag version and version 6.11.0 has size difference for the image

<https://hub.docker.com/r/atlassian/confluence-server/tags/>

latest

646 MB

6.11.0

634 MB

Something can be wrong in this latest image?

Can someone from Confluence confirm the docker image versioning and size question above?


author: Jagat Singh
body: [@Reg Hawkins](/t5/user/viewprofilepage/user-id/1147849)do you know, how the title for the question above got changed?

It seems, someone marked it as solved. But, it is not.

Thanks for your help.


Tags: confluence-server

server