youngmon/atlassian-qna huggingface dataset:
Invited a new member
Asked by CA Trello Admin:

My member cant get past the verification code. We have sent and resent code but no email shows up.


Answers:
author: Alex W
body: Hi [@CA Trello Admin](/t5/user/viewprofilepage/user-id/4763459) - can you raise this with Trello Support at <https://trello.com/contact> and share the email of the affected user so we can assist? Alternatively, your affected user can raise their own ticket so we can speak directly to them.
How do I get a report of the daily work done?
Asked by natalia:

hello! I am trying to enable a power-ups to get reports of the efforts made by my team, but I do not find any, Could I recommend any? or How can I do it? Thank you!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@natalia](/t5/user/viewprofilepage/user-id/4769434) ! Welcome to the community :) a good place to start is having a look at [Butler reports](https://help.trello.com/article/1192-creating-reports-with-butler). A simple daily recurring email that just gives you a report of completed cards might be enough! An idea would be to get butler to create a daily done list (e.g. Done - 22 Feb, 2022), and then get butler to send a report on all the cards in that specific list. You'll end up with a lot of daily "done" lists, so you might want to also get butler to auto-move the lists to an "archive" board, which could also be good if you want to look back on what was achieved on a specific day.   

Happy to provide more details if you get stuck building that!
How do I know that the no one else outside the company has access to my data ?
Asked by peter ndrikel:

Hello,

I want to make sure that no one else has access to my data. How do I know that the information will stay just inside the company ?

Thank you


Answers:
author: Alex W
body: Hi [@peter ndrikel](/t5/user/viewprofilepage/user-id/4769390) - can you elaborate on the scenario you're in?

I recommend reading up about board visibility so you understand who can see the data on your board based on the visibility of your boards (and the members on it) - <https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace>
Evernote powerup search no longer works right
Asked by Adam Pressman:

While for years it worked correctly, now, if I enter a term in the search field of the power up on a Trello card I get a list of every Evernote record in the linked account, not just those that have the search term.


Answers:
author: Pete Mitchell
body: Hi again [@Adam Pressman](/t5/user/viewprofilepage/user-id/1173497)

I wanted to follow up on this post as I've heard back from my engineering dev team about it. They found something incorrect with the way Trello was interacting with the Evernote API and have already pushed a fix into Production.

They are hopeful this will resolve the issue you've seen, but if not recommend reaching out to Evernote as we've done everything possible on the Trello side. Please let me know if things are working as expected.

Best,   
Pete \| The Trello Team


author: Pete Mitchell
body: Hey Adam, thanks for your question! It appears that Evernote recently adjusted the way their Search API works. You can see this in their release notes:

![Screen Shot 2022-03-01 at 1.08.00 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/185916i7C561085AC51F385/image-size/large?v=v2&px=999 "Screen Shot 2022-03-01 at 1.08.00 PM.png")

We really appreciate you bringing this to our attention! I've created an internal ticket for the dev team responsible for this Power-Up. I can't provide an expected timeline for an update, but hopefully we can adapt the Power-Up to the new search fairly quickly.


Tags: evernote
Due date from checklist in the timeline view
Asked by Van Achter Jean-Baptiste:

Hello,

Is it possible to see task from checklist with due date in the timeline view ?

It is important for us to see all the task and not only "projects" (card) in this kind of view.

Thanks for you advice :)


Answers:
author: Cynthia Brown
body: Hi [@Van Achter Jean-Baptiste](/t5/user/viewprofilepage/user-id/4769208)

I had the same question last week. The good news is that the Views improvements slated for Q2 2022 seem to include adding checklist dates. For reference, here is [my question](https://community.atlassian.com/t5/Trello-questions/Workspace-Calendar-View-Checklist-Dates-Trello-App/qaq-p/1945777#M58845) and here is the [roadmap.](https://www.atlassian.com/roadmap/cloud?status=inTheWorks&)

comments: author: Van Achter Jean-Baptiste
body: Thanks a lot for your feedback and link to the roadmap ! Hope to see it live in Q2 to test it with our team :)


author: Glen Lombard
body: Just wondering if there's been any updates to this functionality since Feb 2022? I'm new to Trello at an Admin level and rolling out for a creative team. I'm keen to get the timeline view working but am perplexed that the checklist items don't appear in timeline view (but do in Calendar)


author: Hannah Humbert - Simpla Workflows
body: Hi [@Van Achter Jean-Baptiste](/t5/user/viewprofilepage/user-id/4769208) ! Welcome to the community :) For the moment, the Trello timeline view just shows the card level, so it's expected to not see down to the checklist item level. If you want to reach out to Trello to see if checklists on the timeline view is on the roadmap, you can reach out to them [here](https://trello.com/contact)! In the meantime, there are power-ups like [Planyway](https://trello.com/power-ups/58bd1f9aca72f48c8900574f) that give you timeline views that show a lot more detail including the checklist items.

comments: author: Van Achter Jean-Baptiste
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) ! Thanks for the info, I love power-up but i'd prefer to use Trello's function with our team because it is already a big change for them ;)


Tags: task

timeline
How to move from Premium trial to a free board?
Asked by samantha.cooper:

i had only intended to set up a Free board so as not to go through purchasing nad get an approval for payment but i seem to have ended up on a premium trial and I don't want to populate the board and then lose detail.


Answers:
author: Vishwas
body: Hey [@samantha.cooper](/t5/user/viewprofilepage/user-id/4769238) Welcome to Atlassian Community !!

Please check this kb here [https://help.trello.com/article/836-change-or-cancel-your-trello-plan#:\~:text=On%20the%20Billing%20tab%2C%20scroll,downgrade%20options%20for%20your%20Workspace](https://help.trello.com/article/836-change-or-cancel-your-trello-plan#:~:text=On%20the%20Billing%20tab%2C%20scroll,downgrade%20options%20for%20your%20Workspace).

comments: author: samantha.cooper
body: that only tells me how to move to standard from Premium and I only wanted a free board as an app on Teams so how do i make it a free board?


author: Vishwas
body: [@samantha.cooper](/t5/user/viewprofilepage/user-id/4769238)

hmm, i was not clear earlier. Pulled a part which says about this from the same link
>
> Cancel your Trello Premium or Standard plan {#toc-hId--1182806796}
> ------------------------------------------------------------------
>
> To cancel your Trello Premium or Standard plan, you'll need to be a Workspace administrator. Either navigate to your Workspace's billing page (<https://trello.com/your-Workspace-shortname/billing>) directly or navigate to [your account's activity tab](http://www.trello.com/my/activity) and click on your Workspace's name and then the Billing tab.
>
> On the Billing tab, scroll to the bottom of the page. Click the "Cancel" link and it will show you which features will be removed once the plan ends, confirming the cancellation will prevent your card from being billed in the future. Your plan will be cancelled at the end of its prepaid service period.
Restricted access to cards on a board
Asked by Matt Wells:

I have built a board and I want to add cards that need to be visible to myself and the person it relates to (part of the same workspace).

However, I do not everyone to be able to see each other's cards. How do I do this, please?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Matt Wells](/t5/user/viewprofilepage/user-id/4768708) ! Welcome to the community :) short answer is no, this is not currently possible with Trello. I don't believe this functionality is on the roadmap or something that Trello would want to release any time soon. It's a question that gets asked quite frequently and the general "solution" is to create separate boards and sync cards from your main board to the "child" boards so individuals get their own personal view. I've mentioned a few options in this post [here](https://community.atlassian.com/t5/Trello-questions/Can-we-restrict-permission-to-a-specific-list-or-card-but-not/qaq-p/1721938), but I don't believe Trello's native mirror function is being worked on at the moment, so you could look into using either Butler or Unito.
Missing Managed Users after invite
Asked by Erika.Salmon:

Hi,

I'm inviting users into our atlassian suits via Products \> Sites \>Invite Users. However after invitation and verification they're not showing up in Directory \> Managed Accounts. This has never been an issue before today and I can't even add them to any of our Authentication Policies because they're not registered as Managed Accounts. Does anyone know how I can resolve this issue?


Answers:
author: Alex W
body: Hi [@Erika.Salmon](/t5/user/viewprofilepage/user-id/4600029) - this sounds like an Access issue, not a Trello issue. Can you raise this in the Access forum instead?

Alternatively, you can raise a ticket at <https://support.atlassian.com/contact/>


Tags: administration

user
Is there a way to turn off Activity Log entries for Due Dates?
Asked by Scott Walker:

I use Due Dates as a way to make sure that I touch base with a Client frequently. The actual work is done in other Cards. Is there a way to turn off Activity Log entries specifically for Due Dates, so it doesn't log an entry every time I change the Due Date? This is what I end up with...

![due-dates.png](https://community.atlassian.com/t5/image/serverpage/image-id/184388i8B1B73C64FCBC9D4/image-size/large?v=v2&px=999 "due-dates.png")


Answers:
author: Theodoro Reato
body: Hi Scott,

Theo from the Trello team,

Unfortunately, there isn't a way to disable just the due date from the log, you could disable the log itself do.

Any problem, let me know.
possibility of automating card move based on email trigger?
Asked by RogerK:

I'm wondering if there's a way to do auto staging in Trello assuming there are 3 lists: Product Backlog, Work In Progress and Done.

Suppose we email to the Trello board to create a card under list **Product Backlog** with email subject keystring "**xyz**".

Then there's another email sent to the board but with "WIP" and "xyz" in the email subject.

How can Butler rule be created to add the 2nd email subject as "comment" to the original card "xyz" and move it to next list **Work In Progress**?

By the same token, if a 3rd email containing "xyz" and "done" in the email subject sent to the Trello board, can it move the card "xyz" to the **Done** list ?

Many thanks in advance !


Answers:
author: milynnus
body: [@RogerK](/t5/user/viewprofilepage/user-id/4353833)

Email to board creates a card on a list. You select the list when you generate the email address. You can then use the card to trigger a move using wildcard against either the name or description.

comments: author: RogerK
body: Would you mind elaborating the last part: ..."You can then use the card to trigger a move using wildcard against either the name or description." Or if there's any guide available from Trello Help ? Thanks !


author: milynnus
body: [@RogerK](/t5/user/viewprofilepage/user-id/4353833)

See this

<https://help.trello.com/article/1156-pattern-matching-and-wildcards>


author: RogerK
body: Thanks milynnus ! I've got this resolved.


Tags: cloud

jira-software

jira-software-cloud
Issues with Trello app post migration
Asked by Jennifer Taylor:

I successfully migrated my Trello account with Atlassian and can successfully login/access my boards via WEB BROWSER only. When I go back to the Trello app to login, it keeps saying "check email for migration to Atlassian directions." I've uninstalled/reinstalled the app several times, with no correction. I've tried reaching out to the Trello support team several times, but they just provide same response over and over.


Answers:
author: Susan Kennedy
body: I also have no answer for you but am having the same issue. If you were able to get it to work, could you post the resolution? I'll do the same if I figure this out.


author: rdy2trvl
body: Sorry, no answer for you but I've been having a terrible time with my account the last few days. It logs me out and then won't accept my password. I've had to change it multiple times to get back in. Frustrating!
Do all board members need to have a power up in order for it to be seen?
Asked by Mario Duenas:

Hello Trello Community

If I have a power up and other board members who are watching my board do not, will they still be able to see the effects of the power up? My assumption is no.

The power up I'm talking about is the Numbering power up. Follow up question: if I have the power up and others who view my board also have it, will they see the same information?

As an example with the card numbering power up, if we both have it, will they see the numbers the same way that I do? So if we both have the powerup and are looking at the same ticket, will it have the same number?

Sorry if this has been addressed. I searched and couldn't quite find what I was looking for.


Answers:
author: Cynthia Brown
body: Hi, Mario.

Assuming you're talking about [this power-up](https://trello.com/power-ups/59c3d177178a761767b49278/card-numbers-by-reenhanced#:~:text=The%20Card%20Numbers%20by%20Reenhanced,the%20back%20of%20the%20card.)?

* When I add the Numbers power-up, it enables it "globally" for the board. Other members can see that the power-up is enabled and can see the respective "#X" card numbers without taking any action on their side.
* The numbers represent the same for everyone.
* If I remove the power-up, it is removed for everyone - the "#X" numbers go away for me and the other members.

If that's not the power-up you're referring to, then this information isn't very helpful. :-)
Why does email say I "recommended" Trello for board I shared that forced recipient signup?
Asked by kierra_pvm:

I received a confirmation email from Trello stating the recipient joined on my recommendation. How untrue! I would have used another platform had I known prior to using this service that sharing a board forces signup. Why isn't this made clear or have a popup when submitting the email to share? My client is not tech savvy, and this almost cost me the deal.


Answers:
author: Alex W
body: Hi [@kierra_pvm](/t5/user/viewprofilepage/user-id/4766966) - when you invite someone who doesn't have a Trello account to your board, they use email invites to then create an account. This is outlined in our help docs: <https://help.trello.com/article/717-adding-people-to-a-board>
Trello repeater creating duplicates
Asked by josef novak:

Hello,

I Am using trello repeater so daily tasks are repeatedly shown. But it is not deleting overdue tasks and creating more cards of same ones. How do I set it up: so old overdue cards get automatically deleted?

Thanks!

**EDIT:** Ah, I think I found a solution: <https://trello.com/templates/productivity/daily-task-management-GT0TOUyX>

If something doesn't work I let you know :)


Answers:
author: Alex W
body: Hey Josef, glad that you found a solution!

comments: author: josef novak
body: One more thing: how do I make it so tasks from a "To Do Today" list are replicated each day without having there overdue tasks from a previous day, which were left unfinished?

E.g. when I put to "To Do Today" list 12 tasks, I want them appear each day anew... So I don't have to create them every day again, but in a case I don't finish some - I don't want unfinished tasks appear twice, since I will be doing them every day anyways!

EDIT: I was using repeater, but now I see there is command for that in butler. I Am going to try that this way... Tho I Am not sure, how to do this without creating duplicates: in a case with unfinished tasks left in the list!

I also followed this tutorial to automate boards: [https://www.mfry.uk/articles/trello-template-help?utm_source=trello\&utm_medium=website\&utm_campaign=referal](https://www.mfry.uk/articles/trello-template-help?utm_source=trello&utm_medium=website&utm_campaign=referal)

But it doesn't make sense, I end up with this: ![trello to do today.png](https://community.atlassian.com/t5/image/serverpage/image-id/184595i828819661BC6BBAB/image-size/large?v=v2&px=999 "trello to do today.png")

"To Do Tasks" list disappears and is replaced with "Done Today" list from previous day, which logically should be to the right from "Done Today". Also now I have no "To Do Tasks list".

I Am confused how this template is supposed to work. I have also no daily task list, after adding this template...


Tags: card-repeater

due-date
DELETE CARDS FROM GOOGLE
Asked by Carlos Eduardo Santos da Silva:

MY CARDS ARE APPEARING ON GOOGLE DUE TO A COMPUTER THAT AN EMPLOYEE IMPROPERLY LEFT AS PUBLIC.  

A CLIENT SAW IT AND ASKED ME TO TAKE IT OUT ASAP  

NEED HELLP, HOW DO I DELETE  

I NEED TRELLO TO REMOVE FROM GOOGLE  

AWAITNG RETURN


Answers:
author: Michael Pryor
body: Hi Carlos,

this will show you how to make the board private: [https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace#:\~:text=Board%20admin%20can%20set%20the,selecting%20a%20new%20visibility%20setting](https://help.trello.com/article/789-changing-the-visibility-of-a-board-to-public-private-or-workspace#:~:text=Board%20admin%20can%20set%20the,selecting%20a%20new%20visibility%20setting).

After it is private you can tell Google to stop showing it:

<https://support.google.com/webmasters/answer/7041154?hl=en>


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Please, stop SHOUTING. It's hard to read and some people find it rude.

There is nothing you can do here, other than make your board private again and then ask Google to remove what they have indexed.
counting task in card
Asked by Krzysztof Strzelecki:

Hi, I have a question, is there any application or option to show how many of my lists are fulfilled and to what extent? for example: I have a 30 card. in these cards I have a list of 5 tasks. Can I see, for example, how many tasks have been completed in total on a diagram or dashbords? or maybe some a counter?, for example, how many tasks "2" have been done (from all card), or how many tasks marked as "1" have been completed, etc.


Answers:
author: milynnus
body: [@Krzysztof Strzelecki](/t5/user/viewprofilepage/user-id/4765988)

Try using Dashcards
Why is Butler not detecting cards while generating a report?
Asked by Taryn Sage Copeland:

Essentially, what I **was** trying to do was make a pair of start-of-week and end-of-week reports that told me what needed to be focused on this week and then what was completed this week. Super helpful for a one-person department, right? Especially considering I already had reports going, but they stopped showing anything in the {$report_html} after Valentine's Day and I've been trying to fix this since then.

For whatever reason, after scrolling through the help pages and community questions, it still won't work regardless of the fix I attempt. I opened the Butler alert at the bottom of the page after running:

every friday at 4:55 pm  
create a report with all cards in list "Incoming Orders" in list "Prepwork" in list "Production" in list "Pickup and Delivery" in list "Completed and Paid ?" in list "Past Week" group by list  
and send email to "taryn@marineelectronicsthatdoesvinyltoo.com" with subject "Looking Back (Week {weeknumber}): Vinyl Department" with message "Here's what's been marked as complete on the Vinyl Department board.{$report_html}"

(essentially the premade snapshot report but defining each list in particular) and the Butler alert says "I created a report with 0 cards in variable `{$report}`." **Why is that?**

I'm nearly 99% certain that this in particular is the issue, seeing as I'm staring at the Vinyl Dept board with my eyes wide open (sans toothpicks) and I see zero cards in Incoming, four cards in Prep, three in Prod, zero in Pickup, one in Complete, and four in Past. I have no other Automations running except for a copy-paste from my individual list in the Team Hub, and they've been running peacefully together before now.

I really have no idea what on earth could be the issue, and I'm totally and utterly burned out on trying to work on Butler any further right now.

Update as of 2/17/22 at 4:08 PM: I tried recreating my start of week report, and the premade snapshot works, but the email shows \[No cards displayed\] the second I define the card range as Incoming, Prep, and Prod without changing any other aspect of the premade snapshot. I really have no idea why I can't get this working at all.


Answers:
author: milynnus
body: [@Taryn Sage Copeland](/t5/user/viewprofilepage/user-id/4765516)

I have not tested it but have multiple criteria by list will not work. Trello criteria are mainly AND aka cards that satisfy all conditions. Try removing leaving one and see if you have data in your report.

comments: author: Taryn Sage Copeland
body: Really frustrating that that worked. I'll have to figure out a work-around then. New problem though -- the one card in Completed and Paid is showing as "Holli Childs [@\*\*](/t5/user/viewprofilepage/user-id/2273193)\*\* Tides" instead of just "Holli Childs @ Tides". Going to have to come up with new shorthand typing that doesn't come out weird in reports.

Thank you for the help!


Tags: butler

email

report
How do I apply a rule to existing cards/boards?
Asked by Leslie Bishko:

I've created rules and applied them to two boards. All the cards that I want to apply the rules to have already been created. How can I now direct the rules to be applied to the existing cards?

The rules are working when I create a new card, I just want to apply the rule retroactively to existing cards.

I've got a lot of cards!

Thanks,

L


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Leslie Bishko](/t5/user/viewprofilepage/user-id/4765498) ! Welcome to the community :)  

What's the rule you've created? Butler rules can definitely be applied to existing cards, there just needs to be some sort of trigger applied, whether that's a change to a card or a button is pressed, etc.

comments: author: Jakub Kozak
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993), I think what he meant is that he wants to run a rule action that would be triggered before the rule was created. Do you know if that's possible?


Tags: butler

card

label

rule