youngmon/atlassian-qna huggingface dataset:
How to give external users access to part of our content
Asked by Tom Mensink:

We just started using Confluence for content and files. We would like some users of another company to view some of our documents/content in Confluence. What would be the best way to approach this?

What I did thus far: Added external users to Users. Made them part of a specific Group under user management. Created a specific Space for exchange. Added this external group with view rights only. Is this the way to go? Do I really need to add them as a Confluence user, with access to the whole Space, or can I use the Share button on a specific page too?


Answers:
author: Ed Letifov _TechTime - New Zealand_
body: Hello, Tom.

Unless you want to open up at least part of your Confluence to anonymous users (i.e. make it completely public), yes you will have to add them as users, add a group, add this group to the space as viewers... Share button will only share content to users who are allowed to access it in the first place.

The group you've created must be allowed to access Confluence in Confluence Global Permissions.

Most importantly, you will need to make sure that these users are not classified as "trusted" and are not members of any other group in user management.

This locks the users down -- they are members of group XYZ, they can access Confluence because this group is allowed to use Confluence, they can see that ABC space because the group has view permissions, they can't see any other space -- because the group doesn't have any permissions to other spaces and they are not members of any other group.

This last bit -- test that other spaces are not leaking info due to incorrect permission setup there, by creating a test user and logging in and verifying that the only space you see is the one you want them to see.

comments: author: Tom Mensink
body: Thank you very much Ed. Testing it with another email address is also a good advice!


author: Arthur Mack
body: Here is a way to do it and NOT use up any Atlassian accounts:

[External Share for Confluence](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence) {#toc-hId--1329561008}
------------------------------------------------------------------------------------------------------------------------------------

[https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud\&tab=overview\&_ga=2.182427751.1968512986.1592912174-2064055574.1592435392](https://marketplace.atlassian.com/apps/1220562/external-share-for-confluence?hosting=cloud&tab=overview&_ga=2.182427751.1968512986.1592912174-2064055574.1592435392)

Works like a charm and very easy to setup, we have been using it and its JIRA counterpart since it came out. You can share whole spaces or just select pages.

comments: author: tommensink
body: Great, but this is a payed service.


Tags: cloud
can not edit or create page in browser site but ios app is working
Asked by Bai-ITfarmer:

seems a lot of bug as i always get connection loss before when i was editing page


Answers:
author: Nic Brough -Adaptavist-
body: You will need to debug why your network is dropping the connection,


author: repi
body: [@Bai-ITfarmer](/t5/user/viewprofilepage/user-id/3847203)

With these few details, you cannot make a remote diagnosis. Please a few more details.

comments: author: Bai-ITfarmer
body: ![2d67787b-5a4c-48f3-b05e-837c3a20fa04.png](https://community.atlassian.com/t5/image/serverpage/image-id/99932iD068ACD8577EC5D8/image-size/large?v=v2&px=999 "2d67787b-5a4c-48f3-b05e-837c3a20fa04.png")

again...


Tags: cloud
??????????????
Asked by ???? Kometani.Tomoya:

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10?????????????????????????

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Answers:
author: Vsevolod Strekalov
body: Same here, issue happens with any browser (safari, chrome).

comments: author: ???? Kometani.Tomoya
body: The problem was resolved in time. I didn't know the details of whether it was a server or a client.


author: ???? Kometani.Tomoya
body: ???????????????

??????????????????????

???????windows10????????????????: 83.0.4103.106?Official Build? ?64 ???????????

??????????????????????????


Tags: cloud

language-ja
Cannot add or edit any page
Asked by Vsevolod Strekalov:

Having a constant error while trying to add or edit any page:

**This page has failed to load**

Our team has been notified. Wait a few minutes and try again. If the problem persists, contact Atlassian Support.  

Error details: Origin https://....atlassian.net is not allowed by Access-Control-Allow-Origin.


Answers:
author: Nic Brough -Adaptavist-
body: You will need to have your browser or network allow access to atlassian.net

comments: author: Vsevolod Strekalov
body: Not in my case since it stop working instantly and start working several hours later without any actions from my side. Looks like internal atlassian cloud issue.


author: Vsevolod Strekalov
body: ... and all pages were available for reading, but not for editing / adding.


author: repi
body: [@Vsevolod Strekalov](/t5/user/viewprofilepage/user-id/3976396)

Is it working again or not?  
Can you edit the pages or just read them?  
In that case, check the space permissions.


author: Vsevolod Strekalov
body: yes, it works


author: repi
body: Did you find the cause?


author: Vsevolod Strekalov
body: Nope, as I said before, I did not perform any actions from my side, just closed the laptop and opened it several hours after - and it start working. Magic.


author: repi
body: Maybe the cloud server had a temporary problem with your instance!


Tags: cloud
Roadmap planner macro not working on confluence site, Getting blank window
Asked by Murali Krishna:

Roadmap planner macro not working on confluence site,

Getting blank window when trying to add a new roadmap or edit existing one.

Previously Roadmap planner macro was working fine.


Answers:
author: Tamara_Blake
body: Any update on this? We are having the same issue. We found opening the Roadmap in edit then refreshing the page and then reopening seems to fix this but not a great user experience.


Tags: advanced-roadmaps

cloud

confluence-cloud
How to manage IT documentation and Knowledge base content restrictions in one space
Asked by Paul Lee:

Hi,

We currently use Jira Service desk for our IT Help desk ticketing system. It is, of course, linked to one Confluence space. Our vision is to use this space for the organization's knowledge base / wiki, however we also want to add IT department specific content in the same space.

In other words, we are adding content that is ONLY viewable to our IT department in this confluence space, but include content we would like to use for the company knowledge base to help field FAQs and be a source for "how-to" and "troubleshooting" articles. Also, these articles will ideally show up "related articles" in Jira service desk "issues aka help desk tickets" where we could suggest them to end users as needed. We just dont want restricted content to be visible, but still keep everything in the same confluence space.

Could I get suggestions on how to best set this space up and how to organize by content?

Thank you!


Answers:
author: Krzysztof Daukszewicz [CoreSoft Labs]
body: Hello, you should create a sub-page under which all the IT articles will be stored and limit the visibility of this page (and therefore all the child pages, too) to the IT department user group.  

Also, use labels to differentiate between one type of content and another.


Tags: cloud
"Change comment" in the new editor
Asked by MA:

I cant find the field "Change comment" before publishing a site in the new editor


Answers:
author: Matt Reiner [K15t]
body: [@MA](/t5/user/viewprofilepage/user-id/3976273)

This isn't currently supported in the new editor, but you can show your interest here: <https://jira.atlassian.com/browse/CONFCLOUD-65695>


Tags: cloud
How to combine two different types of chart in confluence?
Asked by Priya Ramakrishnan:

Hi...I am new to Confluence. I am creating a Dashboard in which I convert tables to Charts.

Eventhough Confluence has many types of charts (Bar, Line, Pie, Area) , Is it possible to represent two Column Values as Two types (Example: X-axis Has Time and Y-axis has two Column values Count...Is it possible to represent One column as Bar and another as Line)

In Simple words..Creating a Chart Overlay..Is this possible in Confluence..

Kindly help me with this..

Thanks!!


Answers:
author: Goh
body: Hello Priya! Have you found the solution?


Tags: chart

confluence-server

server
Is It possible to change the Background color of the Confluence page to Black?
Asked by Priya Ramakrishnan:

HI....I am creating a new Dashboard kind of thing in Confluence page which has Charts which are drawn using macros like table Transformer, Pivot Tables etc..  

So inorder to make the appearance of the Page look a little more impressive...is it possible to make the Background as Black or Grey(more like a Dark Theme)?

Also is there any option or formatting options available to make the page look Better?


Answers:
author: Mathis Hellensberg
body: Hi [@Priya Ramakrishnan](/t5/user/viewprofilepage/user-id/3975916)

There most likely is an add-on for this on the marketplace :) Another solution could be to insert a HTML macro and do some custom styling in there.   

Cheers! :)

comments: author: Priya Ramakrishnan
body: Thanks...i'll try HTML Macros


Tags: confluence-server

dashboard

server
This page is for Confluence administrators. If you're seeing this page, your Confluence administrato
Asked by dinesh:

Give me more details about that


Answers:
author: ABEL MASILA
body: Hi [@dinesh](/t5/user/viewprofilepage/user-id/3785690)

<https://confluence.atlassian.com/confkb/cluster-panic-due-to-multiple-deployments-201852123.html?_ga=2.60637039.33784686.1592663932-2016528112.1591631314>

Can you kindly have a look at that linked article and let me know if you have any trouble?

Regards,


author: Nic Brough -Adaptavist-
body: It's a page you see when you try to go to an admin page when you are not logged in as someone with admin rights.

Can't tell you more than the error message does.
Sporadic problems editing pages
Asked by Christof S?hngen:

I'm a long time user of the server based Confluence, but new to Confluence Cloud.

After I created my first page, I was not presented with the option to edit it. No pencil icon, no reaction to a keypress of "e".

After reloading the page, that was fixed, the pencil was there and I could go into edit mode, change some text and save the page.

When I tried to edit again, I could enter the edit mode, but this time, there was no cursor, so no chance to change text. Clicking on active elements like images, in order to get to a "context menu" did also not work.

After reloading a couple of times, that worked again, also.

Google gave me several similar problems, which were from about 11/2019, with many different answers. I did the websocket check that some answers suggested (<https://websocketstest.com/>) , but everything seems fine. My browser is Chrome Version is the latest (83.0.4103.106).


Answers:
author: Vero Rivas
body: Hi Christof

What you comment is quite rare, you will not have problems with your browser, you have tried to use another one like Brave or Firefox, to see if the behavior pattern repeats.

<br />

I use the same version of Chrome and I don't have those problems.

Regards.

comments: author: Christof S?hngen
body: Unfortunately it's very hard to reproduce. It'll happen once in a while in Chrome, but since refreshing the page solves the problem, it's not really urgent. It try Edge from time to time, it didn't happen there so far.


Tags: cloud
Multimedia autoplay option not available in new editor mode.
Asked by Mahesh Uddama:

In old confluence editor, when a multimedia wanted to be embedded. selecting macros and insert multimedia view given an option to autoplay media upon page load.

in new editor this feature is missing or is it relocated ?

I have already tried loading media through "file and image" and the media load as it was from previous editor but no autoplay option.

basically i have 2 pages in my space, one with autoplay enabled using and the new one im doing now not able to do since its being developed using new editor.


Answers:
author: mwangi_brian
body: Hi mahesh, It seems this capability has been deprecated. Please follow this link for more info on this <https://support.atlassian.com/confluence-cloud/docs/learn-which-macros-are-being-removed/>

comments: author: Mahesh Uddama
body: [@mwangi_brian](/t5/user/viewprofilepage/user-id/3976187) , thanks for the point out.

as a solution i have recreated the page using old editor.


author: Richard Canlas
body: [@Mahesh](/t5/user/viewprofilepage/user-id/4866756) How did you use the old editor?


Tags: cloud

multimedia
Page Formatting in Confluence Cloud
Asked by Urs Schweigert:

Hi Everyone,

i am coming from a Confluence Server solution and have very much getting used to the freedom that section and column macros offer me in terms of page layouting. I feel they offer me a degree of freedom that the layout editor just doesn't do.

However, in Cloud, I do not seem to be able to use those macros as they don't show up in my macros. Is there a way for me to reactivate them?

Thank you very much in advance,

Urs


Answers:
author: repi
body: Hi [@Urs Schweigert](/t5/user/viewprofilepage/user-id/3975838) ,

<br />

in the cloud you can have some of the freedom of the server if you use the old editor again.  
How to do this can be read here:

<https://community.atlassian.com/t5/Confluence-questions/Switch-to-old-Editor-possible/qaq-p/1104580>

To get to a page that uses the legacy editor, create a personal page and copy it accordingly.

Atlassian will shut down the legacy editor in the cloud at some point.


Tags: cloud
How to subtract two columns of a table and create a extra column which holds the values?
Asked by Priya Ramakrishnan:

Hi....I am new to Creating charts and tables with confluence.

I am using Table transformer macro. In a page I created the macro by typing {table transformer} inside the macro I pasted my table which looks like this

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/99747iD99C7ED6CEA22CDD/image-size/large?v=v2&px=999 "Capture.PNG")

And then I am going to Edit mode of Table Transformer and Clicking on Custom transformation in Presets and in SQL i see SELECT \* FROM T\*

What I wanted to do is, create a Column in addition to the existing table as 'Remaining' which is 'Total' - 'Finished'.

How should i write an SQL Query to do this?

Kindly help me with this.


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi Priya,

The query is

```
SELECT *, 'Total' - 'Finished' AS 'Remaining' FROM T*
```

comments: author: Priya Ramakrishnan
body: Thanks So much!!


Tags: confluence-server

server

sql

table-transformer
How can you fin a page with zero views
Asked by mdb:

Looking to clean up our documentation and wondering if there is a way to find a page with Zero view count.


Answers:
author: Aron Gombas _Midori_
body: There is a full-blown content lifecycle management app for Confluence which will automate the solution for your use case.

See: [https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=server&tab=overview)

*(Discl: this is a paid app developed by my team.)*


Tags: confluence-server

server
Can I provide edit privileges to a Confluence user for a single page in a read-only Space?
Asked by Dan Moran:

I have a Space that users can read but not edit. But I want a few users to have edit privileges for a particular page (and its child pages).

I've set up those users with View and Edit for those pages, but they still can't edit them.

Any suggestions?

Thanks!


Answers:
author: Andreas Purde
body: Dear Dan,

as [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) correctly said you can't grant additional edit permissions on the page level which are not allowed on the space level.

What you can consider using our app [Edit Permission Inheritance](https://marketplace.atlassian.com/apps/1221313/edit-permission-inheritance) for this:

1. Grant additional edit permissions on space level for the "few users".
2. Create and inherited edit restriction on the Space's home page excluding the "few users".
3. Create an additional inherited edit restriction on the "particular page" adding the "few users" here.

Kind regards

Andreas

comments: author: Dan Moran
body: Thanks, Andreas!


author: Trudy Claspill
body: Hello Dan,

Confluence permissions are hierarchical.

At the top is the Space Permissions. If those provide only the View permission, you can't grant more permissions at the page level.

Also, at the space level, Confluence does not separate the Edit permission from the Add permission.

So, you would have to give those few users Add Page permissions at the space level.

Restrictions on pages are also hierarchical. If you set a restriction on page A, that same restriction will apply to all child pages, and cannot be overridden at a lower page leve.

So you would need to set the Edit restriction at the highest level page for the branches of pages that you don't want them to be able to edit, leaving the branch of pages you want them to be able to edit unrestricted at the highest level.

You said you want them to be able to edit "a particular page" and all its children. That page will therefore have to be a top level page that is unrestricted. If that particular page is a child page of another page, you can't restrict its parent to prevent editing, as that would also restrict the "particular page".

Here's a link to the Atlassian document that explains the relationship between space and page permissions.

<https://confluence.atlassian.com/doc/permissions-and-restrictions-139557.html>

I hope that helps.

comments: author: Dan Moran
body: Thanks, Trudy!


Tags: confluence-server

server
Confiform database multi-select and the Apply filter on field Confiform Rule for Field Definition
Asked by Fred Stubbe:

I am using an '*Apply Filter on field' action in a* **Confiform Rule for Field Definition Macro.**

I am attempting to filter results of a database multi-select field with filter results from another database multi-select. In the multi-select that is being filtered I get No Results Found.

**Question** : *Is it possible to filter down a multi-select with results from another multi-select in Confiforms ?*

Here is the first Database select that is populating my first database multi-select called recoveryFunction

**First Select Query** ( recoveryFunction database Multi-Select )

SELECT \[InventoryItem_FunctionName\] as functionid, \[InventoryItem_FunctionName\] as functionname, \[InventoryItem_ProductCodeDescription\] as productname FROM \[GAM\].\[dbo\].\[AllData\] WITH(NOLOCK) WHERE \[InventoryItem_ServiceLevelName\] = 'Production' AND \[Configurations_DisasterRecoveryLocationName\] = 'OD2 - 2nd Omaha Data Center' AND (\[Configurations_DisasterRecoveryLevelName\] = 'MARC_1' OR \[Configurations_DisasterRecoveryLevelName\] = 'MARC_2') ORDER BY \[InventoryItem_FunctionName\] ASC

Here is the second Database select that is populating my second database multi-select called hostNames

**Second Select Query** ( hostNames database Multi-Select )

SELECT \[Hosts_HostName\] as hostid, \[Hosts_HostName\] as hostname, \[InventoryItem_ProductCodeDescription\] as productname, \[InventoryItem_FunctionName\] as functionname FROM \[GAM\].\[dbo\].\[AllData\] WITH(NOLOCK) WHERE \[InventoryItem_ServiceLevelName\] = 'Production' AND \[Configurations_DisasterRecoveryLocationName\] = 'OD2 - 2nd Omaha Data Center' AND (\[Configurations_DisasterRecoveryLevelName\] = 'MARC_1' OR \[Configurations_DisasterRecoveryLevelName\] = 'MARC_2')

Here is the **Confiform Rule for Field Definition Macro** defintion that I have defined for field hostNames

**Rule to Filter**

* Field Name : recoveryFunction
* Condition : !recoveryFunction:\[empty\]
* Execute only on user Action : Checked
* Action to Execute : Apply Filter on a field
* Action Field Name : hostNames
* Filter to Apply on a field : functionname:\[entry.recoveryFunction.functionname\]

Both of the database multi-select fields have a field titled functionname


Answers:
author: Alex Medved _ConfiForms_
body: Have provided you with a detailed answer in our support JSD.

Here shortly: When you compile the queries for the fields you need to defined the "id" column, as the documentation strongly suggests. This is especially important (to make a row identifiable by ID, not by hash) when you need to filter things later with "apply filter on field" action


Tags: confiforms

confluence-server

server
How do I drop the unpublished changes?
Asked by ? ?:

I have been edit the page but I want to discard changes so I click cancel but it apprears unpublished changes and I can't restore the original appearance.


Answers:
author: Rudy Holtkamp
body: Hi [@? ?](/t5/user/viewprofilepage/user-id/3975110) ,

Assuming you have Confluence Cloud, you can go to the top right of the page and select ... \> 'revert to last published version'

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/99619i76D4A7B258A4CA50/image-size/large?v=v2&px=999 "image.png")
Merge Reponses table and Excel document based on column names
Asked by Praneeth Kumar:

Hi team,

I created a form in confluence using forms for confluence which when filled, the response goes into a separate response table in other page. I receive responses even in an excel format. The columns are same in both response table and excel sheet. Is there a way that I can see the Excel data in the response table. Please help.

This will indeed help me with other confluence projects where I would need to do a bulk upload onto the responses table.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Praneeth Kumar](/t5/user/viewprofilepage/user-id/3975048)

We can recommend you to try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app.

To import your Excel files to Confluence, use the [CSV macro](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+from+CSV+macro).

To merge the tables, use the [Table Transformer macro](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Transformer+macro). The [default Merge preset](https://docs.stiltsoft.com/display/public/TFAC/Default+automatic+presets) will help you to combine tables with the same column names.

comments: author: Praneeth Kumar
body: I am not able to find the table transformer macro in my server version. Is there any other possibility we can achieve this?


author: Katerina Kovriga {Stiltsoft}
body: Check if the Table Filter and Charts for Confluence app is installed on your instance - it is a separate plugin. If yes, then make sure that it is up-to-date (the Table Transformer macro is a rather old feature, but nevertheless it's always better to check).

What concerns standard tools, you can try to copy/paste Excel tables manually. Sometimes it goes well and sometimes you need to create an empty table of the required size and only then paste you info there.

If to talk about table merging, there are no any standard tools at all. Maybe besides the Page Properties Report macro, but I don't think that it will be suitable for your case.


author: Praneeth Kumar
body: 0


Tags: confluence-server

server