youngmon/atlassian-qna huggingface dataset:
After exporting to PDF, I was not able to jump to sections from TOC
Asked by Jemima Joy:

When I exported the Confluence content to PDF, many hyperlinks were not working appropriately. If I click the a section in TOC, it doesn't direct me to the specific section.

NOTE: Few links are working fine and few are not.

Can you please assist?


Answers:
author: Dan Breyen
body: Hi Jemima, this ticket in Atlassian's Jira site [CONFCLOUD-67820](https://jira.atlassian.com/browse/CONFCLOUD-67820) , although it's a few years old, refered to issues with TOC and Word exports and stating the PDF exports were working.

I would say if you can replicate the issue, you may want to add that information to this ticket.

I also see this issue with rendering Jira issues with the TOC Macro: [CONFCLOUD-74069](https://jira.atlassian.com/browse/CONFCLOUD-74069)

You could contact support (support.atlassian.com/contact) and see if they can help or recommend the next course of action.

comments: author: Jemima Joy
body: Thanks [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375)


Tags: cloud

confluence-cloud
Import translation problem - descriptor not matching the zip descriptor
Asked by Carina Schmid:

Hello,

I have exported about 60 Confluence pages as XLF and have translated it. When uploading only the half of documents were okay. For the rest of 30 documents I got the information, that the descriptor not matching the zip descriptor.

Does anybody knows that problem and has a solution?

Thank you!

![image.png](/t5/image/serverpage/image-id/276400iAF387ECCEBAB7C1D/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Carina Schmid](/t5/user/viewprofilepage/user-id/5298366) welcome to the community!

I suggest raising a support request with the app vendor which in this case should be [K15t](https://marketplace.atlassian.com/vendors/7016/k15t) I believe:

* <https://k15t.jira.com/servicedesk/customer/portal/3>


Tags: unknown-hosting-type
How do we fetch Content Ids in the latest Confluence API documentation?
Asked by Sanjeevv:

I could not find a way to retrieve Content Ids from any of the endpoints in the API documentation. Content id is required to fetch the associated content types.


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Sanjeevv](/t5/user/viewprofilepage/user-id/5298308) welcome to the community!

I believe this is the end point you are looking for:

* <https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-get>

You can further scope down your search by using query parameters in the above documentation.


Tags: cloud

confluence-cloud
pricing
Asked by chaitanya kapadia:

I want to create a workspace for 35 people and its for a regulator mainly hosting/drafting its regulations on the same workspace. what would be the best structure for subscription ?


Answers:
author: Ash Yadav
body: Hi [@chaitanya kapadia](/t5/user/viewprofilepage/user-id/5298285) welcome to the Atlassian Community!

It largely depends on what you want out of the plan, the standard plan would suit your needs, however there are certain features that are only available on premium and above.

See <https://www.atlassian.com/software/confluence/pricing> for the pricing comparison.

Kind Regards,

Ash


Tags: cloud

confluence-cloud
?nderungen k?nnen nicht mehr gespeichert werden, weil der Editor einen Fehler wirft.
Asked by Marcel G?nther:

![image (5).png](/t5/image/serverpage/image-id/276388i83C8F120B92028C8/image-size/large?v=v2&px=999 "image (5).png")

Wir k?nnen auf unserer Seite keine ?nderungen mehr speichern, und bekommen nur den Fehler, dass das Laden des Editors fehlerhaft war.

Auf der Seite befindet sich eine Tabelle mit 190 Zeilen und 15 Spalten. In den jeweiligen Zeilen sind bis zu 3 Badges je Zeile.  

Hat jemand eine Idee, wie wir das Problem l?sen k?nnen?  
?nderungen sind aktuell nicht mehr m?glich.

VG


Answers:
author: Volker Weinreich
body: Hallo Marcel,

ich wei? nicht, ob sich das Problem nicht schon l?ngst erledigt hat, ich w?rde allerdings empfehlen hier immer auf Englisch zu posten, wenn du Antworten bekommen m?chtest.

Betrifft es denn nur eine Seite? Was ist mit ?lteren Versionen der Seite?

Wenn es sich nicht erledigt hat, w?rde ich daf?r ein Support-Ticket machen, wenn m?glich. Denn es ist so auf die Ferne nicht l?sbar bzw. kein mir bekanntes Problem.

Viele Gr??e

Volker

----

Hello Marcel,

I don't know if the problem hasn't already been resolved, however I would recommend always posting here in English if you want to get answers.

Does it only affect one page? What about older versions of the page?

If it hasn't resolved, I would make a support ticket for it if possible.

Greetings,

Volker


Tags: confluence-server

server
Jira Issue Macro, Filter based on confluence table content
Asked by Grant Rolls:

Hi,

We are looking into better ways to link Jira issues against requirements.

Currently we are capturing Jira requirements in a confluence table.

Eg. column 1 of a table is a requirement ID. In the Jira issues, we put this id as either a label , in the summary or in the description

We add a Jira issue macro to the table in column 2, and manually put the requirement id in the filter string

```
project = "My Project" AND text ~ "REQ1.1"
```

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/276365i31FEB1354B0CA9DB/image-size/large?v=v2&px=999 "image.png")

I was wondering if there is a way to dynamically use cell contents in the Jira macro filter?  
For instance,

```
project = "My Project" AND text ~ "<TEXT-IN-COL1>"
```

is this possible somehow?


Answers:
author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Grant Rolls](/t5/user/viewprofilepage/user-id/1135879),  

We can suggest trying the app that we develop -- [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111).  
You'll be able to use several dynamic Jira Issues macros as source tables and combine (merge) them using our macros.  

For example, [here we have a use case](https://docs.stiltsoft.com/tfac/cloud/custom-transformation-use-cases-with-advanced-sql-queries-42241587.html#CustomTransformationusecaseswithadvancedSQLqueries-MergingJiraIssuetablesbylinkedissuesandkeys?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) related to combining issues with linked issues coming from another Jira Issues macro. If the link anchor doesn't work, please navigate to the "Merging Jira Issue table by linked issues and keys".  

And if you are not familiar with the app, we'll be happy to organize a [live demo](https://calendly.com/tablefilter/live-demo?month=2023-08) for you and your team.


Tags: cloud

confluence-cloud

filter

ms-excel

table
Is there a node Waiting or Preparing phase when local-home data is different in confluence cluster?
Asked by KUNG MIN PARK:

If files and directories other than confluence.cfg.xml, which is the core file of local-home, are different from other nodes (or if they are previous files), booting seems to be possible, but it is certain to request an index snapshot that exists in shared-home and take it. Shouldn't we disable the node while it's coming?

This seems to be an important part to apply to replicaCount of kubernetes deployment and Cloud (example AWS) Autoscaling service.


Answers:
author: Yevhen
body: [@KUNG MIN PARK](/t5/user/viewprofilepage/user-id/5298117) while the none is recovering index from shared home, it is responding 503 to /status calls from a readiness probe. Until readiness probe passes, the pod isn't marked as ready, and thus no endpoint is created. In other words, traffic does not go from service to such a pod.

comments: author: KUNG MIN PARK
body: Thank you for quick response.

Is there an example to check the processing speed per GB that I can refer to when the index size is very large?


author: Yevhen
body: Unfortunately, there are no estimates. It also depends on available resources. What Confluence does is uncompresses index snapshots, so it's cpu and io intensive operation. In my most recent tests, 26Gi of indexes were recovered in 5 to 6 minutes (gp2 storageclass)


author: KUNG MIN PARK
body: Thank you I'll refer to it

I forgot to check the health of cofluence and jira installed through the helm chart through the probe!

I can suggest a solution that applies health check to the load balancer.

Is Jira the same?


author: Yevhen
body: Yes, Jira pod won't be marked ready when it's recovering cache, so /status will report 503 or sometimes even 500


author: KUNG MIN PARK
body: Thank you!


Tags: unknown-hosting-type
How can I get URL working in sidebar?
Asked by Joel J?rvela:

I am trying to configure Confluence space sidebar of a Space in Space Tools \> Look and Feel \> Sidebar, header and Footer.

I have entered following:*\[(on)\*Engineering KPI reports\*\|[https://xyz.sharepoint.com/sites/Name/SitePages/Name-KPI's.aspx](https://xyz.sharepoint.com/sites/Engineering/SitePages/Enginering-KPI's.aspx)\]*

However, this is just showing the plain text in sidebar.

However, following link works like a charm: *\[(on)\*KPI Entry sheets\*\|[https://xyz.sharepoint.com/sites/Engineering/Shared%20Documents/Forms/AllItems.aspx?csf=1\&web=1\&e=Uyc8kM\&FolderCTID=0x012000A3B6C08CE60A4F43BF87A87BCC841172\&id=%2Fsites%2Fsth%2FShared%20Documents%2FKPIs%2Fsth%2FDataEntry\&viewid=b896aa39%2Dfeb9%2D4a44%2Daf99%2D404358bd5d45](https://xyz.sharepoint.com/sites/Engineering/Shared%20Documents/Forms/AllItems.aspx?csf=1&web=1&e=Uyc8kM&FolderCTID=0x012000A3B6C08CE60A4F43BF87A87BCC841172&id=%2Fsites%2Fsth%2FShared%20Documents%2FKPIs%2Fsth%2FDataEntry&viewid=b896aa39%2Dfeb9%2D4a44%2Daf99%2D404358bd5d45)\]*

What am I doing wrong?


Answers:
author: Kseniia Trushnikova
body: Hi [@Joel J?rvela](/t5/user/viewprofilepage/user-id/645328),

It looks like the apostrophe in Name-KPI**'**s breaks the link. You'll need to update the page URL.

You can still add this link with the apostrophe in the space shortcuts (go to **Space tools \> Configure sidebar**) though.

comments: author: Joel J?rvela
body: Thanks Kseniia!


Tags: confluence-server

server
How to Fix Low Free Disk Space Issue?
Asked by Shah Baloch:

Hi Community,

We upgraded Confluence to version 8.4.0. I'm noticing a "Low free space" error. Though /var partition is 60% used. Our backups and attachments are stored in /mnt, so /var just has logs and other config files since we are using Confluence DC. I googled about the space error and found an article from the Atlassian website about changing the threshold. I added the below property into /opt/confluence/bin/setenv.sh file and restarted Confluence but I'm still getting the error. I'm unsure if the file and line are correct.

```
CATALINA_OPTS="-diagnostics.os.min.free.disk.space.megabytes ${CATALINA_OPTS}"
```

Error from atlassian-confluence.log
> ERROR \[alert-dispatch:thread-1\] \[confluence.alert-log\] log 1692664083994 ; ERROR ; OS ; OS-1002 ; Low free disk space ; not-detected ; ; ; {\\"directory\\":\\"/var/atlassian\\",\\"freeInMegabytes\\":6236,\\"totalInMegabytes\\":15338,\\"minimumInMegabytes\\":8192}

Can someone help me with this? Thank you!


Answers:
author: Brant Schroeder
body: [@Shah Baloch](/t5/user/viewprofilepage/user-id/3738782) Here is the documentation that talks about why you will get this warning and how to fix it (you need to allocate additional disk space or you might just need to clean-up log files) <https://confluence.atlassian.com/confkb/health-check-free-disk-space-local-home-985106350.html>

comments: author: Shah Baloch
body: Thank you [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)is there a way to change the threshold? I mean there was 40 to 40% of space was available but it was showing the low space error. Is there a way to change the threshold to show the error when 15 to 20% of space is left?


author: Brant Schroeder
body: [@Shah Baloch](/t5/user/viewprofilepage/user-id/3738782) It should only be notifying you if there is less than 10% disk space left. You might see how the disk is allocated and if there is something else impacting it.


Tags: confluence-server

data-center

log

server
Blank page after clicking on Edit button on Confluence
Asked by Hector Vazquez:

For certain pages, when clicking on the Edit button, sometimes the user gets a blank page. I noticed that the URL doesn't change to "editpage.action", it stays in "viewpage.action".

I already duplicated the page and save it with a different name. The page has only a table, some text in sections and a Team Calendar embedded. If I right click on the Edit button, it always works (we are suggesting this as workaround).

Nothing shows in the HAR file or in the logs.

Version 7.19.11


Answers:
author: Rodrigo
body: Hello Hector and good morning! Does this happen only to this user?

I've seen something similar when the Navigation UI is still present on the top of the page but the edit area is blank and uneditable, is this the case for you? Here restarting the services in Collaborative Editing usually solved it on my test instances (no expert at all).

* Confluence Administration -\> Collaborative Editing

All the best

comments: author: Hector Vazquez
body: Hi Rodrigo,

Is not user related, it happens to any user trying to edit the page. I turned off the collaborative editing some time ago due to a lot of synch errors between page edits.

Thanks!


author: Rodrigo
body: I see, then my apologies as I do not have more alternatives :(

Best of luck!


Tags: confluence-server

server
Restricting pages with Automations
Asked by Zack Howard:

I am loving the new options for Confluence automations, but have a question about the Restrict Page action.

<br />

**My use case:**

I am using the automation to scan new pages for certain keywords, and if the page contains that keyword it will add a label to the page, send an email to the page owner, and ideally lock the page down so nobody but the Confluence Admin group AND the page owner can see it.

**The problem:**

The field seems to only allow me to enter a group or individual user name, but I would like to use a smart value such as {page.author} here so they can still view and edit the page too. I do not see a way to do this. Am I missing something?


Answers:
author: Julien COUTURIER
body: Hi, You can vote for the feature here : [\[AUTO-1478\] Enable Smart Values in "Restrict Page" Action for Automation in Confluence - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/AUTO-1478)


author: Aron Gombas _Midori_
body: I quickly tried, and the Send email action accepts smart values in the "To" field!

You cannot select it from the dropdown, but you can enter the smart value expression manually. (I haven't tested if the email will actually be sent.)

comments: author: Zack Howard
body: I just checked for this particular action and it will not allow me to type a smart value in:  
![Screenshot 2023-08-24 122449.png](https://community.atlassian.com/t5/image/serverpage/image-id/277009i0FEB1E0A0E5FD9A2/image-size/large?v=v2&px=999 "Screenshot 2023-08-24 122449.png")

It deletes the value if it is not in the dropdown menu.


author: Aron Gombas _Midori_
body: Hmm. I believe it is just inconsistent implementation...


author: Zack Howard
body: Yeah, it seems like this would be a really useful feature, letting the automation lock the page for everyone but the owner (or other smart values). Seems obvious that you would want them to still have access to the page they created.


Tags: cloud

confluence-cloud
how to check confluence plugin compatibility with 8.4.0 version
Asked by Foyez Chowdhury:

trying to perform a manual compatibility test without using the UPM app


Answers:
author: Shannon S
body: Hi Foyez,

Welcome to Atlassian Community! Happy to answer your question.

If you don't want to use UPM to check the compatibility with a specific Marketplace app and Confluence, you can look at the listing directly on Marketplace. It will show you the compatible versions at the top of the listing.

For example:

![CleanShot 2023-08-23 at 09.36.33@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/276580i552DC748BA5B291D/image-size/large?v=v2&px=999 "CleanShot 2023-08-23 at 09.36.33@2x.png")

The downside is this can't check all your apps at once, you still need UPM for that. Is there a reason you don't want to use UPM?

Shannon


Tags: confluence-server

migration-customer-care

server
Confluence LTS 7.19.x
Asked by eric.buttrum:

Hello all,

Our install of Confluence is currently at LTS 7.13.20. I'm looking to upgrade this to LTS 7.19.x, but we are currently using MS SQL Server 2016 SP2 for all our MS SQL databases. I see that LTS 7.19.x does not have support for MS SQL Server 2016. LTS 7.19.x has support for MS SQL Server 2017 and 2019. Does anyone know if MS SQL Server 2016 SP2 can be used? Otherwise I'll have see is there is a lesser version of Confluence (below LTS 7.19.x) that I can upgrade to, that still supports MS SQL Server 2016. I would like to upgrade to the next LTS release, i.e. 7.19.x though. This is the preferable version.

Thanks,

EB. :)


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@eric.buttrum](/t5/user/viewprofilepage/user-id/4551092) ,

here all information about Confluence 7.19 supported platforms <https://confluence.atlassian.com/conf719/supported-platforms-1157467959.html>

SQL Server 2016 is not supported so if you have some issue Atlassian will not support you. My suggestion is to use 2017 or 2019 version.

Fabio


Tags: confluence-server

server
What is the hierarchy of confluence cloud ACL?
Asked by Roli T:

What is the hierarchy of confluence cloud ACL - can there be nested spaces?

I'm seeking clarification on how permissions work in Confluence Cloud. Specifically, I'd like to learn about the ACL (Access Control List) hierarchy and how permissions are configured. Here are my questions:

1. **ACL Hierarchy**: Could someone explain the Access Control List (ACL) hierarchy in Confluence Cloud? How are permissions structured from the top level down to specific content?

2. **Nested Spaces**: Can Confluence Cloud support nested spaces, and if so, how does this affect permissions? Do permissions apply hierarchically within nested spaces?

3. **Site-Level Permissions**: Are there site-level permissions in Confluence Cloud, and if yes, how do they differ from space-level permissions? Can site-level permissions override space-level permissions?

I appreciate any insights or documentation references that can help clarify


Answers:
author: Aron Gombas _Midori_
body: The hierarchy is like this:

1. Site-level: you can invite users and give them access to various Atlassian products (some can only use Jira, others everything, for example).
2. Confluence-level: there are global permissions like "create space".
3. Space-level: there are permissions like "who can create a page in this space".
4. Content restrictions: you can restrict the users who can view/edit a page and its descendants.

That's it. You can find all these in the documentation, just search for the keyword in the list above.

Oh, and there is no such thing as sub-space in Confluence.


author: Marc - Devoteam
body: Hi [@Roli T](/t5/user/viewprofilepage/user-id/5199440)

[@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447) has explained this extensive and how Confluence uses permissions

There is n option to nest spaces. A Space is a container on its own within Confluence


Tags: cloud

confluence-cloud
Can't turn off Daily Digest
Asked by Dominic O_Connor:

I'd like to turn off the Confluence Daily Digest for my account, but the checkboxes are all greyed out. I've tried following the "Update your email settings" link in the emails and I've tried going to my Email Settings from my Confluence profile button in the top right. ![Screenshot 2023-08-21 at 10.31.31 AM (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/276241iE4E3FF255AA01746/image-size/large?v=v2&px=999 "Screenshot 2023-08-21 at 10.31.31 AM (2).png")


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Dominic O_Connor](/t5/user/viewprofilepage/user-id/5297614) ,

Probably you have to scroll down on the page and click the edit button before the checkboxes become clickable.

comments: author: Dominic O_Connor
body: Oh wow. Odd UX pattern. Thanks so much [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) !


Tags: cloud

confluence-cloud
When migrating to Confluence Cloud, are page view counts retained?
Asked by Rod Forster:

When migrating to Confluence Cloud are page view counts retained? We currently use page view counts and page viewer counts to determine whether to archive off or continue to maintain pages, so we would like to know if when migrating to confluence cloud if it is possible to have page view counts and other analytical statistics transfer over


Answers:
author: Scott Bickerton
body: When using the Cloud Migration Assistance, the unique viewers and all-time views are not retained.

Whether or not it is possible to manipulate the view statistics on Cloud is a separate question to which I'm afraid I don't know the answer.


author: Aron Gombas _Midori_
body: How do you collect the page view counts on Confluence Server?

I am asking it because it is not a core feature in Confluence Server, and if you use an app, then it may be the app's vendor who can give you the most reliable answer.


Tags: confluence-server

migration-customer-care

server
How can I tell which apps are in use (or have pages with active dependency)?
Asked by Lowell IT:

I am trying to see if any of the numerous apps that are installed in my Confluence deployment can be removed. I do not want to create a situation where some content stops working or displaying correctly, so I was wondering if there is a way to run a report that shows which pages are dependent on which apps to work properly.


Answers:
author: Rodrigo
body: Hello [@Lowell IT](/t5/user/viewprofilepage/user-id/1017944),

Atlassian has an integrated way to find out where macros are placed called [Macro Usage Statistics](https://confluence.atlassian.com/conf719/macros-1157466666.html#:~:text=Confluence%20Plugins.-,Macro%20usage%20statistics,-Confluence%20administrators%20can). Perhaps this is helpful? Other than this there is no other (to my knowledge) integrated or third party app available to provide a report on macro usage.

All the best  
Rodrigo


Tags: confluence-server

server
CVE-2023-28709 - vulnerability remediated?
Asked by Colleen Gotling:

My security team is asking for proof that this was remediated on our Confluence Cloud instance. I am not able to find what version we are on to show them nor am I able to determine if this was a vulnerability for cloud or was it just for the on prem version?


Answers:
author: Rilwan Ahmed
body: Hi,

CVE-2023-28709 was impacted to Confluence Data Center \& Server versions. Atlassian Cloud was **not** impacted.

Details is in <https://www.atlassian.com/trust/data-protection/vulnerabilities> and <https://confluence.atlassian.com/security/security-bulletin-august-15-2023-1276870882.html>


author: Dan Breyen
body: Hi Colleen, I could be wrong, but I haven't seen specific things like this mentioned in release notes. It might be best to open a support ticket (support.atlassian.com/contact) with more information to get an answer directly from Atlassian for something like this.

Hope that helps.


author: Join
body: Adel


Tags: cloud

confluence-cloud