youngmon/atlassian-qna huggingface dataset:
Shuffle Cards in List
Asked by Shubham Sheikhar:

Hi,

How do I add a command to shuffle cards in a "Particular list" when a card is added to that list.

I can see the action "Shuffle cards in List x" on <https://butlerfortrello.com/builder.html>.

However, in the Trello app I am unable to find this action

Thanks.


Answers:
author: Soumyadeep Mandal
body: Hi [@Shubham Sheikhar](/t5/user/viewprofilepage/user-id/4200133) ,

Welcome to the community!

When you open a board you have to click on the Butler button/option on the top-right corner of the board! Then you can apply those rules!

comments: author: Shubham Sheikhar
body: Hi Soumyadeep

I am aware of that. Its only that I am unable to locate "shuffle card" action..I can see other actions there..

Thanks.


author: Soumyadeep Mandal
body: Hi [@Shubham Sheikhar](/t5/user/viewprofilepage/user-id/4200133) ,

You have to create a board button for shuffling the cards on a list!


author: Shubham Sheikhar
body: Thanks a lot. It helped.
Cannot login to Trello app Android, why?
Asked by Lester Gaddy:

I have been using the Trello android app for a while, no problems. Now however, I cannot login and the following message appears: "Something's gone wrong trying to log in. Make sure to log in with Google or SSO if that's how your account is set up." I can still log in through my phone's browser, however.

[The](https://besttigwelders.com/best-welding-respirators-2021/) last sentence of the error message is irrelevant, as I'm logging in with an Atlassian/Trello account. I have tried reinstalling the app, resetting password. This error began on 20.12.2020.

Any help appreciated, Lester.


Answers:
author: Blair at Atlassian
body: Hi Lester,

We'd like to review this with you in a bit more detail. We couldn't locate a support ticket, nor a Trello account using the email linked to your Community profile. Could you please submit a ticket on <https://trello.com/en-US/contact> and mention the email you're using to try to log into Trello, as well as your Community post? With that, we can reach out to you directly and figure out what's happening and try to help get you logged in!

Thank you!  

Blair from Trello Support


author: Soumyadeep Mandal
body: Hi [@Lester Gaddy](/t5/user/viewprofilepage/user-id/4199999) ,

Welcome to the community!

You have to clear cache \& data from the app then try to log in to your account!
HIPPA compliance
Asked by Kyrstin Szewczyk:

I can't find any information on HIPPA compliance with Trello so I'm assuming there is none?

If there is (or if it's upcoming) I'd love to know, since tracking therapy clients / patients is very basically project management, so this would be a very useful tool.

A google didn't show me any HIPPA compliant project managers either (besides one that was very expensive), but if anyone knows of one that would be awesome.


Answers:
author: Shlomo Kertzner
body: I'm in the same situation as you and was hoping you have learned something new or any other compliant program since you posted this message.

Thank you,


author: Josh Kellar
body: Following up on this thread. Any developments to make Trello HIPAA compliant?


author: Geoff Mether _Togetha Group_
body: Hi [@Kyrstin Szewczyk](/t5/user/viewprofilepage/user-id/4200055)

did you mean HIPAA compliant?

There isn't much I could find on Trello HIPAA compliance, however for Jira and Confluence there is a public roadmap ---\> atlassian.com/roadmap/cloud?\&selectedProduct=cloud

#### HIPAA - coming in 2022 Q1/2 {#toc-hId--595307305}

Jira Software \| Confluence

Atlassian will provide an attestation of compliance with requirements dictated by HIPAA for Jira Software Cloud and Confluence Cloud.


Tags: hipaa
Resize background image
Asked by Vladimir Meylan:

Hi everyone!

I didn't found the answer to this so i decided to ask :

I found this really cool background picture i want to use, but when I select it, the board only shows the bottom of the image. Is there any way I can set the image to show entirely?

I added the preview of the picture I want to use and the result I actualy get.

Can anyone help me? :)

Take care

![trello1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122957i11D76DDB876FF99E/image-dimensions/381x177?v=v2 "trello1.jpg")![trello2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122956i1884C9829CF85C86/image-dimensions/380x245?v=v2 "trello2.jpg")


Answers:
author: Soumyadeep Mandal
body: Hi [@Vladimir Meylan](/t5/user/viewprofilepage/user-id/4199954) ,

Welcome to the community!

Before uploading to Trello and set it as a background image you have to corp the image into a 16:9 ratio or something nearby ratio (like the size of a monitor or tv). The image needs to be horizontal!

comments: author: Vladimir Meylan
body: Thank you for your answer!

The problem is I am not a premium member, I cant import my own pictures. This picture comes from the proposed ones on unsplash.

I understand that what I want to do is impossible without a premium account?


author: Soumyadeep Mandal
body: Hi [@Vladimir Meylan](/t5/user/viewprofilepage/user-id/4199954) ,

It not that you need a paid plan! Just find an image that is horizontal like 16:9 ratio or 1920x1080px, 1280x720px, 1366x786px etc


Tags: image

size
I cannot find archived cards!!!
Asked by Kassandra Hernandez:

I looked it up and it says to click on Boards and then More, but I don't see "More" anywhere on the boards menu... where am I supposed to be looking?


Answers:
author: Nic Brough -Adaptavist-
body: It's in the "more" menu in the board you archived the cards from.

comments: author: Kassandra Hernandez
body: Oh my goodness lol! Wow, I feel silly. Thank you so much!


author: Cathy Ortega
body: I cannot find the MORE button!!


author: Nic Brough -Adaptavist-
body: Have you tried clicking the menu?


author: LAURE HESTIN
body: Hello,

I can not find the "more" button either.

I tried all the menus and I can't find something like "more" or "..."

Can someone help ? I archived a list by mistake and I need it back.

Thank you

\*\*\*\*SOLVED\*\*\*\*\*\*


author: Soumyadeep Mandal
body: Hi [@Kassandra Hernandez](/t5/user/viewprofilepage/user-id/4199932) ,

Check out this documentation <https://help.trello.com/article/795-archiving-and-deleting-cards>


Tags: archive
10MB per File Attachment
Asked by Michael Hayashi:

I can not load a picture to my files on my board...it says that it exceeds the 10MB per File Attachment. Not sure what this means ...does it mean I have to upgrade Trello?

Tried to make a new List in on a new board but it still does not download the photo


Answers:
author: Soumyadeep Mandal
body: Hi [@Michael Hayashi](/t5/user/viewprofilepage/user-id/4199859) ,

Welcome to the community!

Trello's free plan has a limit of 10MB/file

You have to upgrade your account to Trello Gold or Trello Business class plan!

You can check out Trello Gold [HERE](https://trello.com/en/gold)

You can check out the Trello Business class [HERE](https://trello.com/pricing)

comments: author: Dalvaro Carvalho Almeida
body: Eu atualizei o plano e mesmo assim n?o consigo receber emails com anexo acima e 10MB.
Auto create buttons
Asked by Heather Carmody:

Hello,

I am trying to make a rule that automatically adds a button to a card when the card is placed in a certain list. Then remove the button when the card is no longer in that list. Is this possible?


Answers:
author: Soumyadeep Mandal
body: Hi [@Heather Carmody](/t5/user/viewprofilepage/user-id/4199842) ,

Welcome to the community!

I don't think you can create a button rule using butler but You can perform the same task of the button using Butler directly!
COMO RECUPERAR UMA LISTA ARQUIVADA?
Asked by Arita Elias Marangoni:

UMA DAS MINHAS LISTAS FOI ARQUIVADA ERRONEAMENTE. COMO FA?O PARA RECUPERAR?

SDS

ARITA MARANGONI


Answers:
author: Nic Brough -Adaptavist-
body: Please, STOP SHOUTING - it is hard to read and many find it rude.

To un-archive a list, go to

Show Menu -\> ... More -\> Archived items -\> Switch to lists

You will see a list of archived lists, each with the option "send to board"

I apologise for my inability to answer in anything other than English. I hope Google translate does well with this.

------

Por favor, PARE DE GRITAR - ? dif?cil de ler e muitos acham rude.

Para desarquivar uma lista, v? para

Mostrar menu -\> ... Mais -\> Itens arquivados -\> Mudar para listas

Voc? ver? uma lista de listas arquivadas, cada uma com a op??o "enviar para bordo"

Pe?o desculpas por minha incapacidade de responder em qualquer outra coisa que n?o seja o ingl?s. Espero que o Google Translate se d? bem com isso.


author: Soumyadeep Mandal
body: Reopen a **list** by selecting "**Archived** Items" under "More" within the board menu. Then click "Switch to **Lists** " near the top of the page, then choose a **list** and click "Send to Board". Note: It may already say "**Archived Lists** " at the top, in which case you won't need to click "Switch to **Lists**."

For more information read this article <https://help.trello.com/article/786-archiving-lists-deleting-lists>
How to get checklist report
Asked by Dr_ Aanu Malhotra:

There is a checklist for Grammarly \& Copyscape checking for Grammar \& Plagiarism. How do I get both the reports of percentage?


Answers:
author: Soumyadeep Mandal
body: Hi [@Dr_ Aanu Malhotra](/t5/user/viewprofilepage/user-id/4196318) ,

Welcome to the community!

Please check out these resources

<https://trello.com/power-ups/category/analytics-reporting>

<https://help.trello.com/article/1192-creating-reports-with-butler>

comments: author: Dr_ Aanu Malhotra
body: Soumya, Thanks for your reply but both the links are not providing the solution. Grammarly and Copyscape are tools to check grammar \& plagiarism so when I check the checklist boxes both reports will form but where do I get them and how?


author: Soumyadeep Mandal
body: You can find the percentage below the checklist name on a card!

![Screenshot 2020-12-20 011651.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122927i40356E1A58B7FE8C/image-size/large?v=v2&px=999 "Screenshot 2020-12-20 011651.jpg")

and also on the card before opening it!

![Screenshot 2020-12-20 011818.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/122928iEE8F0A466D779B77/image-size/large?v=v2&px=999 "Screenshot 2020-12-20 011818.jpg")
"Entry date" data field in pdf card conversion
Asked by Komeda electronics:

Example:

- Today 19 december 2020 I create a card, then I fill the "entry date" field with "19/12/2020"

- for my archieve, or to give a copy to a customer, I convert the Trello card to a PDF doc (SHARE action \\ PRINT \\save as PDF)

- all well, but, in the ENTRY DATE field it is writed "Today" and not "19/12/2020". That is a problem, I can not Know "today" what does it mean, when exactly is "today"...

How to have a pdf trello converted documet with a numerical ENTRY DATE also for "today"?

Hoping my question is clear. Thanks a lot for any answer


Answers:
author: Ryan
body: Hi there,

If you want this natively in Trello, you'll need to export the card as a JSON or CSV. This will maintain the due date of the card rather than showing "today". You could also look into third-party Power-ups such as Board Export which allow you some more options to export your boards.

Thanks!

Ryan


Tags: date

pdf
BUSSINESS CLASS ACCOUNT FROM TRELLO GOLD
Asked by RICARDO ABA:

Hi,

At the beginning of this month I paid 1 year of Trello Gold, and you offer me to try 14 days of Bussiness Class.... If I want finaly a Bussiness Class account, how is the cost of this upgrade? And how I must do ?


Answers:
author: Soumyadeep Mandal
body: Hi [@RICARDO ABA](/t5/user/viewprofilepage/user-id/4197340) ,

You can check the Business class features and pricing [HERE](http://trello.com/pricing)

The Business class plan applies to how many members are there in a team because the business class plan applies to teams only not on personal user accounts!

comments: author: RICARDO ABA
body: I already know your price conditions from free account. But I am asking the cost of upgrade from a Gold account to a Business. I paid my Gold account a few days ago and now I want to go up to a business, I should not pay the same as those who have a free account.


author: Soumyadeep Mandal
body: You have to pay the same amount on the pricing page but as you have recently subscribed to the gold plan you can contact to Atlassian Team to change the subscription or reduce price etc [HERE](https://support.atlassian.com/contact/)
Trello is missing from the Share extension in Safari in iOS 14.
Asked by Kathi Lewandowski:

When I find websites that I want to save into Trello, I go to the share extension to save to Trello but it's not there. I've seen previous questions and answers that reference being able to do that, so I'm wondering if that ability was removed for some reason? How can I save webpages to a Trello card?


Answers:
author: Soumyadeep Mandal
body: Hi [@Kathi Lewandowski](/t5/user/viewprofilepage/user-id/4063560) ,

Welcome to the community!

Trello hasn't removed any features, It's apple who is getting between every third-party app on the app store! New iOS is blocking a lot of things for a lot of users!

iOS has never given flexibility with a big banner of security now taking more away!

Anyway, I hope Trello will fix the problem with new updates!
Trello appears to be having more outages recently. What has changed?
Asked by Susan Thomas:

Trello has had at least 3 significant outages this month, which is 3 times higher than their typical months. Has something changed to cause this uptick in outages?


Answers:
author: Michael Pryor
body: Nothing has changed to cause these outages, but yes it's way higher than we'd like it to be. (The partial outage today wasn't the Trello servers but was related to Amazon and how it routes our traffic).   

We have put in a project to increase our reliability. That will affect how quickly we can roll out new features but we think it's important to do.   

As you probably have noticed (by noticing the downtime) our normal reliability is super high and we'd like to continue to hold that bar.
Is it possible to have Butler Board button open a new window to a specified URL when clicked?
Asked by Darren Smith:

The question says it all: I need to open an external URL when a user clicks a board button.

If not, is there another way to achieve this same goal, i.e. when a user clicks a board button it launches a new window to a URL?

Thanks!


Answers:
author: milynnus
body: [@Darren Smith](/t5/user/viewprofilepage/user-id/3965888) based on what I have worked on so far (see profile), this is what I can share on this subject :

1. There is Butler Http Request - GET, POST, PUT but this does not open a window. Depending on the endpoint it can accept a payload and you can return values as variables {httpresponse.keyname}. You can put this as part of a board button/.

2. Any link embed in description in this format \['name'\]{'http...'} or a url in a custom field will open a window to the URL

3. A custom power up that creates a board button will open a new window (modal)

Depending on your specific requirement, one of the above might be what you are looking for. I find (1) to be the most useful and easy to implement since I can get a response from the endpoint.

comments: author: Darren Smith
body: Thanks! We'll explore your suggestions.
(Never mind) Email to board not working
Asked by CJ de Heer:

Edit: Never mind. Turned out the emails weren't sending for some reason.

I'm trying to send emails via Mac Mail (MacOS Big Sur) to some of my boards, but they never appear in Trello. I've checked the activity feed for the board, and I've also tried sending a plain one-word email to the designated addresses. The issue is happening on all our boards. Emails sent from iOS Mail do appear.


Answers:
author: Stephen Addis
body: Recheck the email address you are sending to, and copy it over again and add to your address book.  

It might be that the address changed ... each board (and card on board) has their own specific address.  

Could also be that you find another board of yours that all the missing emails turn up on, so might need to have a quick search and check for digital litter.
Cards are Opening Full Screen
Asked by Ray Etscheid:

This week, when I click on a card it opens full screen, which I do not like. I don't have the chrome extension for full screen installed, so I'm not sure why this is happening. Can anyone assist?

![Screenshot 2020-12-18 081349.png](/t5/image/serverpage/image-id/122759i01834A9A2966EC72/image-size/large?v=v2&px=999 "Screenshot 2020-12-18 081349.png")


Answers:
author: Felix
body: Does it happen with (all) the Chrome extensions disabled? (Probably easiest to try in an incognito window, or just another browser)

comments: author: Ray Etscheid
body: Thanks for the help! I tried another browser, and it did not happen. I disabled all my Trello extensions, and I'm going to try again. I had many installed that I don't use anyway.
Change Card status
Asked by Gerry H:

Trello community I need your help

How can I change the Card status to **open** or in progress because this card in **NOT DONE**

![Screenshot 2020-12-18 at 7.37.09 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/122731i2B4E26863A13BAC9/image-size/large?v=v2&px=999 "Screenshot 2020-12-18 at 7.37.09 pm.png")


Answers:
author: Soumyadeep Mandal
body: Hi [@Gerry H](/t5/user/viewprofilepage/user-id/4198942) ,

Welcome to the community!

In this case, you can use multiple labels and butler rules!

also check out this article

<https://blog.trello.com/7-ways-to-track-tasks-in-trello>

comments: author: Gerry H
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) I still cant change it to open or not done - any other suggestion?


author: Soumyadeep Mandal
body: Hi [@Gerry H](/t5/user/viewprofilepage/user-id/4198942) ,

You can create 3 more label names todo, in progress, done, or any name you want and use butler rules to change the label accordingly and it will also visible without opening the card!


author: Gerry H
body: Hi [@Soumyadeep Mandal](/t5/user/viewprofilepage/user-id/3861721) yes I understand the logic set with Butler, and I've been using it like displayed, thankyou

![Screenshot 2020-12-21 at 11.19.47 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/123002iD7CBC11CD3FEF816/image-size/large?v=v2&px=999 "Screenshot 2020-12-21 at 11.19.47 am.png")

but my question is the **Card Status: Done - in the first image -**how can I change this?


author: Soumyadeep Mandal
body: Hi [@Gerry H](/t5/user/viewprofilepage/user-id/4198942) ,

You can add the label on it manually or create another rule that when the task was completed or the checklists checked then add a done label and move to another list!
Seeing tickets , tasks from Jira in Trello
Asked by KRYCHA:

Dear colleagues, I have access to Jira of Developer and I'm using Trello for my project management. I see two power-ups Jira and Jira Align. I would like to see all tickets/tasks of Jira related to my project in Trello - how I should to do it and which power-up will help me with that?


Answers:
author: Soumyadeep Mandal
body: Hi [@Krystian Stawi?ski](/t5/user/viewprofilepage/user-id/4149362) ,

You can use Jira power-up!

Some resources

<https://blog.trello.com/jira-trello-intregration>

<https://trello.com/power-ups/586be36326cc4c7e9f70beb3/jira>

<https://marketplace.atlassian.com/apps/1217147/sync-jira-with-trello>

<https://marketplace.atlassian.com/apps/1215077/trello-sync-for-jira/version-history>

<https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-trello/>

comments: author: KRYCHA
body: Thanks, but none of the links answers my question and still I don't know how to configure it - whatever I do it doesn't work with power up Jira :-(. The links are general ones and don't help. I would like to import or see in Trello tasks of Jira. Jira is not mine and it is not my domain in the Atlassian account but the developer's one. I have access to the account as a user. The power-up requires a URL which I don't know from where to take it. Krystian


author: Michael Pryor
body: You can't really do this without being able to also access the jira software site that your dev has - you should ask the dev what the url is. You'll also need to know which tickets are relevant to your project.
Creare Etichette e vederle in una sezione
Asked by Matteo Basile:

salve avrei bisogno di un'informazione. ? possibile in trello creare delle etichette che per? vengano viste tutte insieme, in una sezione esterna?

Attenzione parlo di tutte le etichette delle bacheche e non delle etichette che ci sono nelle liste all'interno delle bacheche.


Answers:
author: Soumyadeep Mandal
body: Hi [@Matteo Basile](/t5/user/viewprofilepage/user-id/4198605) ,

Welcome to the community!

You can follow up on these documentations

<https://blog.trello.com/taco-tuesdays-learning-to-love-labels>

<https://help.trello.com/article/972-filtering-vs-searching>

<https://blog.trello.com/the-secrets-of-superior-trello-searches>

<https://www.iambacon.co.uk/blog/filtering-your-trello-board-with-labels>
How to automate moving a card to the top of a list on a certain day/time that is NOT the due date.
Asked by Max Losee:

I need to be able to call out a day and time on a card for when it should move to the top of a list. This is different than the due date, which I'll need to use for something else.   

I would one set this up!?


Answers:
author: milynnus
body: [@Max Losee](/t5/user/viewprofilepage/user-id/3934510) I am using my Test Board and Trigger Master for the solution :

On Test Board

```
when custom field "CFDate" is set, copy the card to the bottom of list "TOL Trigger" on board "Trigger Master" and link the cards together, find a card with link "{copycardlink}", and set due on the date in custom field "CFDate"
```

On Trigger Master

```
the moment a card in list "TOL Trigger" is due, for each card linked in the attachments, move the card to the top of list "? Hot" on board "Test Board"
```

Tested it. Seems to work as you wanted.


author: Soumyadeep Mandal
body: Hi [@Max Losee](/t5/user/viewprofilepage/user-id/3934510) ,

You can use butler rules! That's the best option to automate things!

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://blog.trello.com/five-easy-butler-rules>
Qual a melhor solu??o em power up para acompanhamento de prazos dos times em diversos quadros?
Asked by Karla Moreira:

Preciso obter uma rela??o de prazos e respons?veis em diversos quadros para acompanhar o desempenho de entrega dos times. Qual a melhor solu??o, na qual o Trello gere automaticamente um relat?rio?


Answers:
author: Vero Rivas
body: Hi [@Karla Moreira](/t5/user/viewprofilepage/user-id/4198443)

Take a look at these post:

<https://trello.com/power-ups/5b4765f383dd7c75d8e57be4>

<https://trello.com/power-ups/55a5d917446f517774210012/card-aging>

Maybe they can help you

Cheers

comments: author: Karla Moreira
body: Muito obrigada... vou testar para checar qual ser? mais adequado.


author: Vero Rivas
body: Anything, you tell me
Embed a Power BI report into using iframe, it's not embedding, it's inert - just a screenshot.
Asked by Cindy:

Greetings! Embed a Power BI report into using iframe, it's not embedding, it's inert - just a screenshot. I want to have a report that can be used by the user, i.e. update the slicer filters. When I tried this, it just gave me an inert screenshot. Thank you!


Answers:
author: Cindy
body: Maybe you're looking for this addon: <https://marketplace.atlassian.com/apps/1224380/>

comments: author: Cindy
body: No, but I figured it out. It was unpublished. As soon as I published it, it behaved the way I expected. Before publishing the page it was on, it acted as an image.

Thanks for the link! I am looking at third-party vendors as well.


Tags: cloud

confluence-cloud