youngmon/atlassian-qna huggingface dataset:
Editing any page gives blank page
Asked by Matt Thompson:

Yesterday everything worked, and I'm told there was no updates made.

Today I am unable to edit any page in our confluence. When I try and edit a page i get the editor window and the page title is populated but the rest of the editor window is empty.

If I create a test page, add some text, and save it, the page is saved without any content.

I am experiencing this in both Chrome and Firefox. I have restarted my machine, cleared cache, etc..

Any ideas?


Answers:
author: Giuliano C.
body: Hey Matt,

As you are saving the content and this is not properly working, giving you only a blank page, even with the performed tests, can you make sure about the following?

# Try to run Confluence under [Plugin Safe Mode](https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons#Disablingandenablingadd-ons-Disablingorenablingalladd-ons(usingSafeMode)) and check if the issue persists

# Do you have any kind of customisations in the instance, which could be working properly? You can see that in \*_Confluence Admin \> Look and Feel_\* and verify the following:

a) Themes: See which theme you're using, switch back to the default if you're not using it already.

b) Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.

c) Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.

d) Custom HTML: See if you have any custom HTML defined, if yes then reset to default

After giving a try for these procedures, if the same issuer still persists, can you try to raise a support request through [](https://support.atlassian.com)<https://support.atlassian.com>so our engineers can give you a help?

Cheers,

Giuliano
Using modified:[date TO date] to search a subset of pages fails
Asked by Mick Davidson:

Hello,

We're using 5.4.3 download.

I've been using:

* modified:\[20110101 TO 20131031\]

to search for content modified between those dates and want to have it search a specific group of pages within a space only.

So I've added a seach field to the top page in the group and run the search. However, the results are for the whole space, not just the ones I'm interested in. Why is this?

If I run a search for a word or a phrase from the same field, I only get results for that group of pages.

This seems like a bug to me, but what do other people think?

Cheers.


Answers:
author: Davin Studer
body: If you use the page tree search macro it will let you specify the root of the search in one of the macro parameters. If you leave it blank it will assume the current page is the root. You can also explicitly state this in a search using this syntax. Where the ????? is the id of the page. That is all the page tree search macro does ... it adds in the id of the page that is the root into the search string.  

**Search string**   
ancestorIds:????? AND modified:\[20110101 TO 20131031\]


Tags: child-page

confluence-administration

modified

search
Word Import for Number Lists does not work.
Asked by James DeWinde:

Hello, We attempted to import a MS 2011 (MAC) .docx document as a page into Confluence. The content did import but the numbered lists were not maintained. All the lists and sublists were reverted back to 1. Any ideas why....thanks


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello James, that is actually how Confluence currently handles the importation of lists, this concern has been brough to our attention earlier through [this ticket](https://jira.atlassian.com/browse/CONF-28438) and turned out to how the application handles lists.

In case you would like, the lettered list could be filled as an improvement request for the application under [jira.atlassian.com](http://jira.atlassian.com).

comments: author: James DeWinde
body: Hello Gullherme - the conversion of #'s to letters is a concern - but our real concern was that in our case the list and step of actions are itemed 1-7 in the original word doc. After importing - each of the 7 items in the list where all now 1 1 1 1 1 1 1 and not a numbered list. Making the importing of Word docs - useless since it would require major rework in Confluence after the Import. Is this a normal feature - I did not bring up the alpabet's issue.
Linking to attachments applies its version to the URL
Asked by darcfinn:

When linking to an attachment that is stored within a different page, the URL that is generated contains the *version number* of the current highest version. If there are made new versions of the file, the previously created link (*absolute url*) will still link to the old version.

Example of current behaviour, using the "Insert Link" screen:

[http://servername/download/attachments/3047510/Quantity_Exercises.sql?version=5\&modificationDate=1399238534000\&api=v2](http://servername/download/attachments/3047510/Quantity_Exercises.sql?version=5&modificationDate=1399238534000&api=v2)

If instead the link mechanism would use the *relative url* to the attachment, it wouldn't matter how many versions there are. It would always open the most recent one.

An intermediate workaround is to copy the relative url to the attachment from the Attachments page (right-click and "Copy Link Address"). This will always point to the most recent version.

Example of wanted behaviour:

<http://servername/download/attachments/3047510/Quantity_Exercises.sql?api=v2>

There should *never* be absolute paths used for versions of attachments, as you will easily download an outdated version of it.

Is it possible to configure this somehow, or are we stuck with the workaround?


Answers:
author: Davin Studer
body: While it does look like it is pointing to a specific version that link is generated dynamically each time you load the page. If you look at the storage format it should look something like this ...

```
<ac:link>	<ri:attachment ri:filename="Attachment.pdf">		<ri:page ri:content-title="Other Page"/>	</ri:attachment>	<ac:plain-text-link-body><![CDATA[Stuff]]></ac:plain-text-link-body></ac:link>
```

As you can see the storage format doesn't point to a specific version. When the page renders it will create the url on the fly and point it to the latest version. If you update the attachment you should see the url change. If it is not changing then probably the link is not set up correctly in the storage format and is pointed directly to a specific URL like this ...

\<a href="http://wiki/download/attachments/???/Attachment.pdf?version=3\&amp;modificationDate=1376425249443\&amp;api=v2"\>Stuff\</a\>

This would happen if you select "Web link" when you are creating the link. But if you use "Search" instead then it should be created correctly.

![](../../upfiles/Capture_216.PNG)

comments: author: Ryan Dalling
body: I have tested this out and it is truly linking to old versions of the document and not the newest version. I 'd like to provide a link that always goes to the newest version and not to that snapshot in time version.


author: David Huemer
body: The features that made Confluence a nice tool are gone in the Cloud version! The Cloud version is not useful to me so I will not use it and I would highly recommend everyone to double check before moving to it.


Tags: attachment

confluence-administration

link

version
Is it possible to combine user list and user profile?
Asked by Christer Gr?nnslett:

I want a nice list of all the user in line with the macro "user profile", but the user profile does not allow you to add groups, which makes user profile difficult to use when you have many users. How can I easily automate the process of adding new users to the user profile listed in a page


Answers:
author: Davin Studer
body: You could create a user macro that loops though a supplied group and then creates and instance of the profile macro for each user in the group.

comments: author: Christer Gr?nnslett
body: Thanks Davin. I am kind of new to Confluence. How would you do that?


Tags: confluence-administration
How do you move all page attachments to another page?
Asked by Beth Aitman:

Is there a way to move all attachments from one page to another?

At the moment I use the Confluence CLI to copy all attachments on a page, but I still have to manually edit the page I copied them to so it refers to the new attachments. It's not clear that using the CLI then doing this is actually quicker than moving each attachment individually.

I know there's a [feature request for this](https://jira.atlassian.com/browse/CONF-15025), but can anyone suggest a workaround in the meantime?


Answers:
author: Davin Studer
body: The CLI can also do find and replace on page content. So, you could have it look for instances of the old page and replace it with the new page.

comments: author: Beth Aitman
body: That might work - so that involves changing the storage format so that it refers to the new page title?


author: Fabio Racobaldo _Herzum_
body: Hello Beth,

my personal workaround is :

1. Copy page (it will create a new page and all its attachment)

2. Edit new page just removing all its content (but not the attachment)

3. Add new content to this new page

I know that it's not a great solution but currently, it is the only way to do that.

Hope this helps,

Fabio


Tags: attachment

cli
Change content in email for confluence
Asked by Christer Gr?nnslett:

I would like to limit the amount of information going out on email because of sensitive information in the knowledge base. Is it possible to customise the email content for Confluence?


Answers:
author: Tsol
body: You can take a look [here](https://confluence.atlassian.com/display/DOC/Customising+the+eMail+Templates).

Hope that helps

comments: author: Christer Gr?nnslett
body: It helped. Thanks. Cheers.


author: Tsol
body: That's good.

You can mark down the answer as correct, so your question appears as answered. That way you help other people to see which questions have been answered or not.

Cheers


Tags: confluence-administration
Moving a group of pages fails
Asked by Mick Davidson:

Hello,

I'm running Confluence 5.4.3 Download.

I'm finding that when I try to move a group of pages to another space it doesn't move them. This is happening consistently.

However, if I want to move one page or perhaps a small group (not sure what the number is) then it will work.

So if I set up the a place in the space I want to move pages to, then move the pages in small groups, it all works as expected.

Obviously this is tedious and not how Confluence should work.

Has anyone else experienced this and if so how did you resolve it?

Cheers.


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Mick, there is a chance the the process if being hindered due to the amount of data that is being moved, which exceeds the available resources. You can double check how much available resources through this item in the "*Fix Out of Memory Errors Page* ", after this link.

That should give you information if what you have currently is enough and how to bump it to higher levels if needed.

comments: author: Mick Davidson
body: Guilherme,

Thanks for the info. I've had a quick look at and will pass it on to our tech team.

At the beginning of the info it talks about error messages. I don't see these. in fact nothing happens at all, there's not even a icon to show the system's doing something.

Cheers.


author: Mick Davidson
body: Guilherme,

I've just had the following stats back from our IT team. It shows that everything is normal:

Java VM Memory Statistics

* Heap Memory
* \[Used Memory (16 %)\] \[Free Memory (84 %)\] 84 % Free
* Maximum Heap Size 7282 MB
* Total Allocated Memory 1388 MB
* Used Memory 1173 MB
* Free Allocated Memory 214 MB
* Total Free Memory 6108 MB
* Permanent Generation Memory
* \[Used Memory (47 %)\] \[Free Memory (53 %)\] 53 % Free
* Maximum PermGen 512 MB
* Used PermGen 239 MB

<br />

There are no error messages in the logs about out of memory errors.

Any other suggestions?

Cheers.


Tags: confluence-administration

error

move
Confluence hide text permamently using JavaScript
Asked by Gregor Kneitschel:

Hi,

I am using JavaScript to hide some text on page, using the HTML maco. It works as expected, but I would like to make the change permanently. So one user presses the button and the text is hidden, even for other users.

I am using the following code in the HTML macro:

```
&lt;div id='someTest'&gt;	some Text&lt;/div&gt;&lt;button type="button" id="hidden"&gt;Hide me&lt;/button&gt;&lt;script type="text/javascript"&gt;AJS.$('#hidden').click(function(){  if ( $('#someTest').css('visibility') == 'hidden' )    $('#someTest').css('visibility','visible');  else    $('#someTest').css('visibility','hidden');});&lt;/script&gt;
```


Answers:
author: Nic Brough -Adaptavist-
body: You can't do that with javascript alone.

Javascript runs on the browser, not the server. To make this work, your javascript \*must\* write something back into the page to save the information that something has been hidden, so that the next time the page is rendered for another user, the javascript can read it and hide it.

Also, bear in mind that hidden just means "the browser hides it". The text is all there in the page no matter what you do.


Tags: confluence-administration

html-macro

javascript
How to change the language of Confluence from french to English UK?
Asked by Benoit GILSON:

I am using Confluence and Jira Agile (OnDemand). For Jira Agile, all the interface is in English but for Confluence, most of the interface is in french. I would like to only work with English interface. How can I perform this change. In Confluence default language is set to English.


Answers:
author: Adrien Ragot 2
body: That's in the settings: Click your profile -\> Settings (or go to /wiki/users/viewmysettings.action).

Those settings are specific to Confluence.

Bienvenue sur Atlassian Answers ;)

comments: author: Benoit GILSON
body: Many thanks, it works!

(And this was also documented in the Atlassian documentation. Next time, I will investage a little bit further before posting questions).


Tags: cloud

confluence-cloud
Is it possible to have labels that is not global, but rather apply for a single space?
Asked by Christer Gr?nnslett:

I use same label for some of the content in different spaces, and I want to avoid the content to apear both places, hence have labels that only apply within a single space, and not globally.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hello Christer,

this is the plugin you need for this purpose [](https://marketplace.atlassian.com/plugins/com.intenso.confluence.labelscage.labels-cage)<https://marketplace.atlassian.com/plugins/com.intenso.confluence.labelscage.labels-cage>

Hope this helps,

Fabio

comments: author: Christer Gr?nnslett
body: Thanks Fabio! I will try the plugin.


Tags: confluence-administration
Copy-paste whole space with menu structure
Asked by Christer Gr?nnslett:

I have a sort of template space that I want to use to create several new spaces. I can copy a single page, but I am not able to include its related hierarchy. I know it is possible to run a backup of a space, and then import the backup space back in again, but the version of Confluence does not seen to have that feature.


Answers:
author: Gorka Puente _Appfire_
body: Hi Christer,

You could try Yoikee Creator for Confluence

[](https://marketplace.atlassian.com/plugins/com.keinoby.confluence.plugins.yoikee-creator)<https://marketplace.atlassian.com/plugins/com.keinoby.confluence.plugins.yoikee-creator>

allows you create N spaces with the very same page structure. You just create a mind map, which is in fact a Space Blueprint, and you generate as many spaces as you need. Yoikee has three examples to start with: a new product, a new project and a new marketing campaign.   
Here is a video explaining all this [](https://www.youtube.com/watch?v=W0_B-bBwMUo)<https://www.youtube.com/watch?v=W0_B-bBwMUo>

Regards,

Gorka


author: Christer Gr?nnslett
body: Thanks for all suggestions. I also found that it is possible to export pages and its struktures, and then import them again to another space.


author: Beth Aitman
body: The [copyPageChildren](https://bobswift.atlassian.net/wiki/display/CSOAP/Documentation#Documentation-copyPageChildren) feature in the Confluence CLI might do what you need?


author: Andre Lehmann
body: Hi Christer,

we also have a "template-space" with some generic content wich we copied every time we create a new space for a new project.

We are using the Copy-Space-Plugin which really makes what it sounds like :-)  
<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugin.copyspace>

Kind regards  
Andr?


author: Rodrigo Girardi Adami
body: Hi Christer,

I believe Confluence doesn't have this functionality indeed. I couldn't find any documentation stating how to copy the page with the hierarchy. I believe that if you select all child pages from the mother page, they should be copied respecting the page tree structure.

You may want to open a feature request for this feature at [Jira.atlassian.com](http://Jira.atlassian.com)with the exact description of the feature you'd like and ask your colleagues to vote and watch it so it will increase the popularity as well.

Cheers,

Rodrigo


Tags: confluence-administration
Embed GoodData Dashboard in Confluence
Asked by Marta Blanco:

Hello,

Our company Nordeus is analysing the possibility of embedding some GoodData Dashboards in our platform Confluence. In this way the reports will be available for each Customer Service agent in the same space where they have other info regarding their performance.

Could it be possible? If it is possible, we would like to know how to do it and the technical requirements.

Thanks in advance,

Marta


Answers:
author: Davin Studer
body: Never heard of GoodData, but the [Content Formatting Macros](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros) includes and iframe macro and you could embed it if you know the right url. Or if GoodData has some mechanism for providing embed code then you could use the html macro to put in the embed code provided by GoodData. The html macro is turned off by default so you would need to enable it if it is not enabled already.

comments: author: jeffwu_atlassian
body: This is correct. You'll be able to use the GoodData iframe embed code within the html macro.


Tags: dashboard

embed
Mention appears 2 times the same user
Asked by Cedric DEVAUX:

Hi,

When I use @mention, sometimes users appears 2 time.

![screenshot](http://img4.hostingpics.net/pics/473036screenshot.png)

I check the user profile, it's the same person (it's me ;) in the example)

How to fix this bug?

Cedric


Answers:
author: Rodrigo Girardi Adami
body: Hi there!

Usually this happens due to index problems. Try to [reindex](https://confluence.atlassian.com/display/DOC/Content+Index+Administration#ContentIndexAdministration-Rebuildingthesearchindex) the confluence instance and if that doesn't help, a [reindex from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) might help to fix the problem.

Cheers,

Rodrigo

comments: author: Rodrigo Girardi Adami
body: Hi!

Just checking if my answer helped to fix the problem. Let me know about it.

Cheers!


author: Cedric DEVAUX
body: Hi Rodrigo,

I confirm, I reindexed confluence [from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and users appears one time.

But, I have a little, now I have some pages with ghost user as creator.

On page it appears as "created by 12324156468768768eeeaaaaaxxxfffffff"

Cedrid

comments: author: Rodrigo Girardi Adami
body: Hi Cedric,

Glad that my answer could help fixing the first problem. Now for the second problem I recommend to open a new question here so it will get attention of the community and they might know what could be causing this issue :)

Cheers!

Rodrigo
Japanese Export
Asked by Yoshihiko Terashi:

I exported confluence page as PDF, but Japanese texts were disappeared.

How can I export Japanese documents ?


Answers:
author: Mel Paisley
body: Hey Yoshihiko,

The instructions at [Creating PDF in another Language](https://confluence.atlassian.com/display/DOC/Creating+PDF+in+Another+Language) which Giuliano provided are correct, however you need System Administrator permission - which is not available for OnDemand customers (as outlined on this [jira.atlassian.com](http://jira.atlassian.com)ticket ([](https://jira.atlassian.com/browse/CONF-30954)<https://jira.atlassian.com/browse/CONF-30954>).

That said, you can create a support request at [](https://support.atlassian.com)<https://support.atlassian.com>in the OnDemand project to have a custom font uploaded. You'll need to supply a font file which covers the appropriate character set required (there are suggestions on the confluence documentation page for this).

Cheers!

Mel


author: Giuliano C.
body: Heya Yoshihiko,

Have you already tried to [Create a PDF in another language](https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language)? After uploading a font size, according to the article, you should be able to find the option and then, perform the export in the Japanese or other languages. :)

Cheers,

Giuliano

comments: author: Yoshihiko Terashi
body: Thanks Giuliano,  
already read, but I use confluence on web, not OnDemand.


Tags: language-ja

confluence-cloud
Why is it not possible to import calendars to Outlook 2013 from Team Calendars?
Asked by Sebastian Sch?ld:

Hi,

I've been trying to import calendars from "Team Calendars" to "Outlook 2013" by using either "Export to iCalendar" or "Share or Embed" in an OnDemand Confluence with Team Calendars.

When opening it in Outlook 2013 I receive error "Outlook cannot import any appointments".

Am I doing something wrong?

Best wishes,

Sebastian Sch?ld


Answers:
author: Julia Wester [Wittified]
body: I successfully subscribe to team calendars from outlook 2013 without issue. It shows up as a new calendar in outlook. I used the guide mentioned above. However, I'm not following a JIRA calendar type.


author: Guilherme Nedel [Atlassian]
body: Hi Sebastian, this has been proven to work with Outlook 2010, nevertheless there is no evidence about tests with the 2013 version. May be worth adding this as an improvement request ticket in [jira.atlassian.com](http://jira.atlassian.com).


author: Sebastian Sch?ld
body: Hi Guilherme Nedel,

A subscription would actually be alot better than an export. I have followed the guide and successfully setup a subscription.

Unfortunately I couldn't setup a subscription for the calendar I wanted, due to:

{quote}

* You cannot subscribe to JIRA Calendar types from Outlook

{quote}

Are there any workarounds for this? Or maybe a planned feature in the future?


author: Guilherme Nedel [Atlassian]
body: Hello Sebastian, would be a subscription a possible alternate for exporting the calendars? In case yes, you can refer to [this guide](https://confluence.atlassian.com/display/TEAMCAL/Subscribing+to+Team+Calendars+from+Microsoft+Outlook) for setting that up with Confluence and Outlook.


Tags: addon-com.atlassian.confluence.extra.team-calendars

confluence-cloud

ms-outlook

team-calendars-for-confluence