youngmon/atlassian-qna huggingface dataset:
Remote name difference between SourceTree instances
Asked by maxxdesigns:

![sourcetree_remote.jpg](/t5/image/serverpage/image-id/1084i3ADED10F4C544836/image-size/large?v=v2&px=999 "sourcetree_remote.jpg")

The screen grab on top is from my Mac at work, the screen grab on the bottom is from my Windows machine that I use when working from home. Note the Windows machine is showing 'origin' as the remote name, the Mac is showing 'Assign_Page_Class' as the remote name. Why is this and is there any danger in renaming the Mac remote to 'origin'? There are no branches in the BitBucket repo, so that's all displaying correctly on both systems.

I've noticed recently a couple repos that have suddenly been out of sync between my at work station, my home work station, and one of my co-workers station, despite none of the three showing pending commits, pending pulls, or uncommitted changes and I'm wondering if this maybe has something to do with it?

Any help or advice is greatly appreciated, and thanks in advance for any and all that is offered.


Answers:
author: Ana Retamal
body: Hi Alex! You can rename the remote in your Mac, there's no danger. To do that, open SourceTree and click **Settings \> Repo \> Remotes** and double click on the name.

Let us know if you need anything further :)

Cheers,

Ana


Tags: bitbucket

remote
UI glitches in SourceTree for windows 2.0.20.1
Asked by Jung Hyun, Nam:

Hi. Recently, I found an UI glitch in SourceTree for Windows. Please refer the screenshot below.

Some icons in the tree view appear much larger than they should appear. My computer uses 125% scale. and my operating system is Windows 10 1703 (15063).

I think workaround or bug fix is likely to be required.

Thanks.

![glitches.png](/t5/image/serverpage/image-id/1065i835CB6507D9BD583/image-size/large?v=v2&px=999 "glitches.png")


Answers:
author: Anthony Ugrinic
body: Hi Jung Hyun,

SRCTREEWIN-6961 covers this issue.

comments: author: Sam Hall
body: Here's the full url: <https://jira.atlassian.com/browse/SRCTREEWIN-6961>


author: Sam Hall
body: p.s. I'll make this answer as accepted, as there's really nothing more us users in the community can do on this.

Best thing to do is watch [SRCTREEWIN-6961](https://jira.atlassian.com/browse/SRCTREEWIN-6961) for updates from Atlassian.

For future reference, if you find more bugs you can check the list of known bugs at jira.atlassian.com (in this instance the [SourceTree related projects](https://jira.atlassian.com/secure/BrowseProjects.jspa?selectedCategory=all&selectedProjectType=all&contains=sourcetree)).

If you still don't find, the current way to raise is by creating a support ticket at: <https://support.atlassian.com/contact/>
How can I disable fade effect on UI?
Asked by dariogriffo:

I have recently updated to v2 and the fade effect when switching between commits, on the changes window, makes me wait, until my eyes adapt to what is happening before reading the code.  
Is there a way of disabling that effect?


Answers:
author: Ana Retamal
body: Hi Dario! At the moment, it's not possible to disable animations in SourceTree, but there's already a Feature request for that at [SRCTREEWIN-7043](https://jira.atlassian.com/browse/SRCTREEWIN-7043).

In a related feature request, one of our developers said that we'll be adding a setting in the future to disable them. Make sure to watch the ticket to keep receiving updates :)

Regards,

Ana

comments: author: Vladislav Kiselev
body: Probably, the best solution is not to add any consumer decorations to a professional instrument?


author: dariogriffo
body: Thanks for the link to the issue, I have upvoted and left my comment.

PS: @Vladislav, thanks for the support :)
SourceTree slow on getting focus
Asked by Anthony Ugrinic:

Everytime I give focus back to SourceTree (after working in another app) it hangs for over 30 seconds. I noticed this initially with an older version. I updated to 2.0.19.1 and the problem seem to go away. Yesterday morning I updated to 2.0.20.1 and have been experiencing the problem ever since. Its extremely frustrating. I'm on Windows 10. While I'm working in SourceTree there are no performance issues, everything works nicely.

I have looked at other posts regarding performance but none seem to mention this particular problem.


Answers:
author: Ana Retamal
body: Hi Anthony, thanks for reporting this issue! I've submitted a bug report which you can find at [SRCTREEWIN-7238](https://jira.atlassian.com/browse/SRCTREEWIN-7238). If you'd like to follow the updates, you can watch that ticket.

Have a nice day :)

Ana


author: Ana Retamal
body: Hi Anthony, thanks for reporting this. I'd like to open a bug ticket for our developers but I'll need as much information as possible to help them reproduce the issue. Can you let me know:

* number of bookmarks
* number of open tabs
* are you on a shared network
* anything else unusual / worth mentioning

Cheers!

Ana

comments: author: Anthony Ugrinic
body: Hi Ana,

in gathering the information you requested, I seem to have found what is causing the problem. There were a few repositories bookmarked which no longer existed. I removed these bookmarks. Since removing them the problem no longer occurs.

<br />

Seems strange that this would cause the delay every time it got focus. Do you go searching for every bookmarked repository every time the app gets focus ?

<br />

Cheers,  
Anthony


author: minnsey
body: Hi Anthony  

Thanks for getting back to us with the update.  

The short answer is yes. When SourceTree gets focus again and wakes up it restarts background processes that monitor the local filesystem in each bokmark and also query their remotes.  

Now we are aware of this delay we can investigate it further.  

Thanks.


Tags: performance
When pushing files to repository, I get an error message.
Asked by Kevin Cook:

The error message I get is:

The procedure entry point CONF_modules_free could not be located in the dynamic link library LIBEAY32.dll.


Answers:
author: Shreya Rawal
body: Did you try the solution here: <https://community.atlassian.com/t5/SourceTree-questions/git-remote-https-exe-libcurl-4-dll-The-procedure-entry-point-SSL/qaq-p/427587>

comments: author: Kevin Cook
body: That worked. Thanks!!!


author: Shreya Rawal
body: Great!
Unable to install sourcetree
Asked by Dawei Qi:

During the embedded Merurial install, The system is unable to download mercurial.

Perhaps a proxy or ssl blck? Please help


Answers:
author: Ana Retamal
body: Hi Dawei! If you're using a proxy, this issue could be related to that. The SourceTree logs could give you a hint, you can find them following [SourceTree logfile location](https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html).

Have you tried updating the embedded version of Mercurial via **Settings \> Accounts \> Mercurial** tab? If the issue still persists, let us know which OS, version of SourceTree and version of Mercurial are you using so we can continue helping you. Note that SourceTree still does not support Mercurial 4.0 and above, as it breaks an authentication extension used to manage username/password credentials.

Let us know if you need anything further!

Regards,

Ana
Is there a way to delete groups of stashes?
Asked by Tanja Brand:

I have many old stashes that I no longer need. I have been deleting them by clicking "Delete Stash" one-by-one up to now but this is terribly inefficient. Is there a better way?


Answers:
author: Ana Retamal
body: Hi Tanja, at the moment bulk delete stashes is not possible. We have a Feature request for that and you can find it at [SRCTREE-3447](https://jira.atlassian.com/browse/SRCTREE-3447). You can vote for it to increase its popularity, add a comment or watch it to receive future updates.

In the meantime, you can do that from the command line, please read the documentation at [git-stash](https://git-scm.com/docs/git-stash).

Hope this helps!

Ana

comments: author: Tanja Brand
body: Thanks Ana :)


Tags: bitbucket

delete

git
SourceTree for windows update to 2.0.20.1 fails with a 404
Asked by Mark Wright:

When I start SourceTree 2.0.19.0.1 it prompts to install the new 2.0.20.1, but then comes back saying "The remote server returned an error: (404) Not Found."

There's nothing useful in the log, not even the URL it was trying to use.

Has anyone else seen this, or have any idea how to diagnose it?


Answers:
author: Ana Retamal
body: Hi Mark! Were you able to replicate this across a different networks? Let us know if you get the same error and which version of Windows are you using so I can share this with the developers. In the meantime, you can try downloading the file from [our site](https://www.sourcetreeapp.com/).

Regards,

Ana

comments: author: Mark Wright
body: Hi Ana.

Sorry, no. I only run source SourceTree for Window on a single PC. It's on Windows 7 Enterprise.

I tried looking at the access with [Fiddler](http://www.telerik.com/fiddler) but all I see is a successful https connection - it looks like the actual download is tunnelled through it.

I'll use the direct link.


author: Ana Retamal
body: Hi Mark, just checking if you were able to install the update or do you still need our assistance.

Regards,

Ana


author: Mark Wright
body: Thanks Ana,

It installed ok if I manually downloaded the installer.


author: Ana Retamal
body: Thanks for your confirmation, Mark. Looks like your issue could be related to [this one](https://community.atlassian.com/t5/SourceTree-questions/CSV-Issue-Import-Option-not-available/qaq-p/587032/comment-id/14531#M14531). Our developers are already looking into it.

Have a good day!

Ana


author: Mark Wright
body: A note to Atlassian that this problem occurs with every update since (I just got the problem going from 2.1.2.4 to 2.1.2.5).

I suspect it relates to my organisation's (zscalar) firewall.

I can install manually, so it's not a big deal. But if anyone from Atlassian would like me to help diagnose it, let me know here.


Tags: upgrade
Is there any user manual for sourcetree?
Asked by Rita Paateelu:

For new users Sourcetree menu tabs description.


Answers:
author: Thomas Schlegel
body: Hi Rita,

here is the documentation from Atlassian: <https://confluence.atlassian.com/get-started-with-sourcetree>

comments: author: Rita Paateelu
body: Hi Thomas,

That's great, thank you.


Tags: documentation
Git authentication manager continuous popup
Asked by Alexey_Keranen:

Hello I have windows security git credential manager for windows popup continuously. I dont using git, but I did install embeded version. So it ask username and password for my repository prefix (ex. mercurial.repository.net). I can pull, push, commit. But each time it add one more authentication window. So my screen full of them.


Answers:
author: Ana Retamal
body: Hi Alexey, have you seen this thread about [Git Credential Manager](https://community.atlassian.com/t5/SourceTree-discussions/Git-Credential-Manager/td-p/580591) already?

If that doesn't work for you, let us know which version of SourceTree and Windows are you using. The Alpha version contains additional improvements for authentication, if you'd like you can download it [here](https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/).

Cheers :)

Ana

comments: author: Alexey_Keranen
body: Thank you. That article helped.


author: Ana Retamal
body: Awesome! Happy to hear it helped :)


Tags: git
How to view log of arbitrary file without searching for commits?
Asked by Tricertops:

As far as I can see, the only git log option is "Log Selected", which means I need to find latest commit where the file was changed. I often need to see history of a single file, which didn't change recently and I only know its name and path. I can't find a way to tell SourceTree to log this specific file from working copy.

I tried to use Search, but I can't figure out how does it work, because it often finds totally unrelevant results (for "File Changes" option).

Also, the same question applies to "Blame Selected" option.

Is there a plan to implement simpler way or we will need to find workarounds?


Answers:
author: minnsey
body: Hi  

Assuming the fle still exists in your Working Copy, if you use the Search box in the 'File Status' view it should find the file even if it hasn't been recently modified. You can then use the Log or Blame selected options on that file.

comments: author: Tricertops
body: Oh man, thanks! There is another search field!

Very bad placement, I think. This search field is placed above file diffs, which makes no sense for me.
Need to run ssh-add each time I boot my computer.
Asked by Rob Nash:

Pushing to repo at bitbucket (or github) fails until I run ssh-add. Then pushing works for the duration of time my laptop is powered on.

Someone asked the same question [here](https://community.atlassian.com/t5/SourceTree-questions/SourceTree-hangs-when-pushing-unless-I-re-add-my-ssh-key/qaq-p/273588) but there was no solution given.


Answers:
author: Ana Retamal
body: Hi Rob! The Alpha version of SourceTree (2.5.1) contains additional improvements for authentication, which might solve your issue. You can download it [here](https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/).

If you're still experiencinng this issue, can you let us know which version of SourceTree and OS are you using?

Best regards,

Ana


Tags: ssh
How to checkout branches without effecting the submodules head pointer
Asked by Derrick Ho:

I use source tree to manage my git repository. My repository has a submodule. Whenever I change the branch or create one, the submodule moves to another commit. This happens because a branch checkout is always followed by "git submodule update --recursive"  

This is often not what I want. Is there a way to switch branches of the parent git repository without moving the submodule head pointer?  

The only work around I have found is to open up terminal and use command line git.


Answers:
author: Ana Retamal
body: Hi Derrick! That is not possible in SourceTree, but we have a Feature request which can be found at [SRCTREE-2473](https://jira.atlassian.com/browse/SRCTREE-2473). You can vote for it to increase its popularity, watch it to receive updates, or add a comment.

Cheers :)

Ana
Installation folder on Windows
Asked by P Thompson:

Hi,

I'm trying to install the latest verion of Sourcetree onto Windows. It on,y installs into the current users appdata folder.

I need it to install so that all users can use the program, not just a single user. Are there instructions for that?

This program is being used on systems that support multiple users who will not have admin rights. So far it seems to be scripted for just one user.

Thank you.


Answers:
author: jyo
body: Thanks for the question! In the past, we've allowed this functionality, but it was a bit hackish (and not officially supported) so we moved over to the Squirrel Installer.

With the new installer, we only support per-user installs, instead of enterprise/script installs on multiple workstations at once. That being said, we're still considering doing this in the future, but we do not have a roadmap on when we will be doing this. I recommend following along to this public developer ticket for more information: <https://jira.atlassian.com/browse/SRCTREEWIN-6369>


Tags: install
How to follow master for change log
Asked by eckard gehrke:

Hi, I had to move my repository one level up. that works. When I look to a file to see the changes via git log then I see the changes for that file. but when I do it with git log --follow master I see also the changes before the rename. Can I do something like this with Sourectree as well. When I mark several commits I would like to see only the renamed filenames and under that all changes.

Thank's for any hints

Eckard.


Answers:
author: eckard gehrke
body: I found out via related content that The "Log Selected" option does just that. There I can check "Follow renamed files".


Tags: branch
My team wants to use Confluence and Welo.space together.
Asked by Rob:

It says on both sites that they are integrated but I can't find any way of actually integrating them. Any ideas?


Answers:
author: Andy Gladstone
body: [@Rob](/t5/user/viewprofilepage/user-id/5341012) in terms of exposure, there is a full collection of demo videos available here:

<https://www.atlassian.com/software/confluence/demo>

Regarding getting access to a fully functional demo site, you would need to work with an [Atlassian Solutions Partner](https://www.atlassian.com/partners) on that. I do not believe that Atlassian hosts a sample site that is publicly available for viewing and navigating, but partner do have access to such sites.


author: Rob
body: Thank you [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028)I came to the same broken page on the Welo site. Will ask them about it.   
Another question, if I may. I want to show my team members what is possible with Confluence, in terms of an active profile, personal space, team space, pages, child pages, calendar, etc. Besides me building my own, as an example, are there any such examples available to show them? Already made, functional, robust examples of a fully set up Confluence account?


author: Andy Gladstone
body: [@Rob](/t5/user/viewprofilepage/user-id/5341012) Welcome to the Atlassian Community. Since the integration of Confluence is IN TO Welo.Space, and not the other way around, you will need to contact Welo.Space support for the steps to complete the integration.

I did check their website and there is a page dedicated to the Confluence integration, but for some reason no text displays on the page for me - even though Google cached results show content on the page.

<https://www.welo.space/integration/confluence/>

Welo has an app in the Atlassian Marketplace and you may want to contact support though their listing.

<https://marketplace.atlassian.com/vendors/1223720/welo-inc>

Good luck!


Tags: unknown-hosting-type
Is there a fee for enabling Atlassian Intelligence on Standard Plan Products?
Asked by Michael:

I'm seeing more and more prompts to enable Atlassian Intelligence. The option is available to our products.

However what I am not clear on is whether there is a costs to using Atlassian Intelligence. We are currently on a Standard Plan (for all products).

Does anyone know for sure?

Thanks, Michael.


Answers:
author: Svenja Lorenzen
body: Hi [@Michael](/t5/user/viewprofilepage/user-id/5144033),

according to Atlassian, **there will be a mix of free and paid capabilities.** All capabilities will be free for early access customers who are granted access from the waitlist until the product general availability is announced.

The virtual agent for Jira Service Management will be included for no extra cost in Premium and Enterprise plans (subject to usage limits).

I found this information here: <https://www.atlassian.com/software/artificial-intelligence>

Best,  
Svenja

comments: author: Cortlandt Wilson
body: The link about does not say what service plan is required.  
I "activated" AI on my standard plan based on a link sent me on a email by Atlassian. Nothing I saw told me that a Premium plan was required. All I got on my standard plan pages were new links that did nothing but tell me I needed Premium plan to use them.  
Very misleading.


author: Mark Topping
body: Indeed. This is the only official confirmation I could find: <https://www.atlassian.com/software/jira/pricing>

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/311132i354CB9DE58BA259A/image-size/large?v=v2&px=999 "image.png")


author: Tiago Cardoso
body: Very misleading indeed. Until there's a CLEAR cost statement, it's hard for serious companies to take this as more than an MVP.


author: Cortlandt Wilson
body: * "However what I am not clear on is whether there is a costs to using Atlassian Intelligence. We are currently on a Standard Plan (for all products).  
  Does anyone know for sure?"

The answer marked "Answer Accepted" sends us to another page.  
Way at the bottom of this long page you find:  
"Intelligence is available to Premium and Enterprise customers."  

You can "activate" AI on standard plans but all you get are new buttons that lead you to prompts to buy the premium plan.


author: Linda Korp?s
body: Hi Michael, I now have the same question as you had and I still don't understand if there is a cost involved (now when it is generally available). Have you been able to find out?

We have premium account on Jira Software and Standard account on Service desk and Confluence.

And if there is a cost attached, do you know where the exact cost can be found? Can this be seen after I have activated it maybe?


Tags: cloud

confluence-cloud
how to restore or revert confluence from backup
Asked by Pavan:

Hello Team,  

I have backup of installation and homedirectory for confluence.  

backup is in the form of tar.gz  

if i want to restore the confluence with the same backup   
how can i do that ?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577) ,

you need to recreate the same files structure (untar backup and recreate home and inst folder). Moreover, in order to complete the restore you need to restore the DB too. Do you have a dump of your db?

Fabio

comments: author: Fabio Racobaldo _Herzum_
body: The following guide (referring to a fresh installation) <https://confluence.atlassian.com/doc/installing-confluence-on-linux-from-archive-file-255362363.html> could help you on that.


author: Pavan
body: yes i have dump of the db too

<br />

thanks for the reference page


Tags: confluence-server

server
Where do I add my custom CSS?
Asked by Martyn _admin_:

I'd like to remove "Owed by..." from all pages, but I can't find where to add my custom CSS. Please help! Thanks (:


Answers:
author: Benjamin
body: Hi [@Martyn _admin_](/t5/user/viewprofilepage/user-id/5340622) ,

That is there by design and can't be removed. However, the owner can be changed.

Here's how to do this:

<https://support.atlassian.com/confluence-cloud/docs/transfer-ownership-of-your-page-to-another-person/>

comments: author: Martyn _admin_
body: Hi [@Benjamin](/t5/user/viewprofilepage/user-id/3275402),

Thanks for your answer. There are many other things I'd like to customize using CSS, is there a way to add my own, perhaps a plugin will let me do it?

Thanks,

Martyn


author: Terri Isidro
body: So far in my research it seems they turned off the ability to use CSS stylesheet but you can vote for it to be resolved here  

<https://jira.atlassian.com/browse/CONFCLOUD-36137>


author: Laura Campbell _Seibert Media_
body: [@Martyn _admin_](/t5/user/viewprofilepage/user-id/5340622) You can remove the owned by/last updated etc on a public space with the free app [Spacecraft](https://marketplace.atlassian.com/apps/1230544/spacecraft-theme-for-confluence-cloud-color-your-space?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_campaign=question-2505688). The app is made to customize public pages so it's not a solution if you want to remove the 'owned by' info on your internal content, but it gives you lots of control over native Confluence features to display.

(Btw, I'm with the company behind the app)

![Confluence feature hide.gif](https://community.atlassian.com/t5/image/serverpage/image-id/294637i662C65349716B0E6/image-size/large?v=v2&px=999 "Confluence feature hide.gif")


author: Craig Nodwell
body: Hi [@Martyn _admin_](/t5/user/viewprofilepage/user-id/5340622) welcome to the community. Here's a [page](https://wikis.nyu.edu/display/DOC/Styling+Confluence+with+CSS) for review.

comments: author: Martyn _admin_
body: Thanks for the link Craig, is it outdated? When I go to the Admin Settings there is no Stylesheet under 'Look and Feel'.

![Confluence admin settings screenshot.png](https://community.atlassian.com/t5/image/serverpage/image-id/286581i4B5A464421523AD9/image-size/large?v=v2&px=999 "Confluence admin settings screenshot.png")


author: Terri Isidro
body: Note that you are no longer able to "Enable Custom Style Sheets for Spaces" as indicated in that (2010) article.  

This control is grayed-out and there is a push to bring it back you can upvote here:  
<https://jira.atlassian.com/browse/CONFCLOUD-36137>


Tags: cloud

confluence-cloud