youngmon/atlassian-qna huggingface dataset:
Is Bamboo will support AWS SAM or AWS CDK on Pipeline creation
Asked by kavirajantech:

Hi Team,

I am having one doubt on Bamboo while creating pipeline it will shows only AWS Cloudformation. Is it will support AWS SAM template or AWS CDK ?

If possible can anyone provide some example links.

Thanks in Advance.


Answers:
author: Steffen Opel _Utoolity_
body: Welcome to the Atlassian Community!  

Given Bamboo does not natively support CloudFormation, am I correct to assume that you are asking about the [CloudFormation Stack task](https://utoolity.atlassian.net/wiki/spaces/TAWS/pages/19464198/Using+the+AWS+CloudFormation+Stack+task+in+Bamboo) within our [Tasks for AWS (Bamboo)](https://marketplace.atlassian.com/apps/1211585/tasks-for-aws-bamboo) app?

In case, the app does not have *explicit* support for either AWS SAM or AWS CDK, but *implicitly* supports both (see also alternative below):

* [AWS Serverless Application Model (AWS SAM)](https://docs.aws.amazon.com/serverless-application-model/) apps are regular CloudFormation templates that include the [AWS::Serverless transform](https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/transform-aws-serverless.html) - after running *'aws sam package',* you can reference its S3 URL within the [CloudFormation Stack task](https://utoolity.atlassian.net/wiki/spaces/TAWS/pages/19464198/Using+the+AWS+CloudFormation+Stack+task+in+Bamboo) when you also set the 'Advanced' =\> 'Capabilities' =\> 'CAPABILITY_AUTO_EXPAND' parameter to ensure the transform macro is executed (see the [CreateStack API](https://docs.aws.amazon.com/AWSCloudFormation/latest/APIReference/API_CreateStack.html) action for details)
* [AWS Cloud Development Kit (AWS CDK)](https://aws.amazon.com/cdk/) apps are also based on CloudFormation internally - instead of implicitly deploying the stack via *'cdk deploy'* with the CDK CLI, you can also run *'cdk synth \>template.yaml'* and then reference the generated template file within the [CloudFormation Stack task](https://utoolity.atlassian.net/wiki/spaces/TAWS/pages/19464198/Using+the+AWS+CloudFormation+Stack+task+in+Bamboo) as outlined in [Injecting task configuration via URLs](https://utoolity.atlassian.net/wiki/spaces/TAWS/pages/123236797/Injecting+task+configuration+via+URLs).
* ***Disclaimer:*** I'm a co-founder of the app's creator Utoolity.

**Alternative**

As always, you can also resort to the [Bamboo Script task](https://confluence.atlassian.com/bamboo/script-289277046.html) to execute the [AWS SAM CLI](https://docs.aws.amazon.com/serverless-application-model/latest/developerguide/serverless-sam-cli-command-reference.html) or [AWS CDK CLI](https://docs.aws.amazon.com/cdk/latest/guide/cli.html) directly - in case, you could still use our [AWS Credentials Variables task](https://utoolity.atlassian.net/wiki/spaces/IFAWS/pages/42434587/Using+the+AWS+Credentials+Variables+task+in+Bamboo) to avoid using long-term AWS credentials in your script and instead inject temporary AWS credentials in a secure fashion.


Tags: aws
How to install remote agent in user/client server
Asked by Soumya Subudhi:

Hello,

I have the Bamboo admin access and I want my client/user to install the remote agent. After that I can authenticate it and user/client can use it. But user don't have Bamboo tool admin access and also we can't provide the Bamboo tool admin access to any user. How to proceed in this case ?


Answers:
author: Ramya Ranjan Jena
body: *You should install Java on your client first and set $JAVA_HOME. then follow below link.
<https://confluence.atlassian.com/bamkb/how-to-run-install-start-and-stop-remote-agents-958455495.html>*


Tags: bamboo-administration

bamboo-development
How to triggers the build when changes are committed in bitbucket cloud
Asked by Ramya Ranjan Jena:

Hi,  
Everyone, please let me know How to triggers the build when changes are committed in the bitbucket cloud because I'm not able to do it automatically but I can successfully build manually. i follow the instruction by Atlassian but I couldn't able to solve the issue. Please help me out.


Answers:
author: ferdinand izeno
body: [Using webhooks \| Bamboo Server 7.2 \| Atlassian Documentation](https://confluence.atlassian.com/bamboo/using-webhooks-1018270680.html)
Unable to reverse proxy Bamboo 7.2.2 w/ SSL
Asked by Austin Smith:

Greetings,

I am working on setting up SSL reverse proxy for bamboo according to this article: [https://confluence.atlassian.com/bamkb/securing-bamboo-behind-nginx-using-ssl-829075298.html.](https://confluence.atlassian.com/bamkb/securing-bamboo-behind-nginx-using-ssl-829075298.html.?) For some reason, bamboo continues to attempt to redirect to port 8085 and does not respect the context path /bamboo.

After restart, when attempting to access the site behind nginx, protected w/ SSL, Bamboo is redirecting me back to port 8085 without the context path, which results in error.

Any guidance from the community is appreciated :)

Thanks,

Austin


Answers:
author: Gonchik Tsymzhitov
body: Hi!

1. Please, verify the base url.

2. Double check configs.

3. Check using private mode of your browser

comments: author: Austin Smith
body: Thanks for the response!

I certainly have done all of the above. All of the other atlassian apps are working GREAT behind the same proxy. Bamboo is the last and final one to get going ;)

The location directive in nginx near-matches the rest of the toolset's directives. I modified the server.xml in the connector directive and added the path in the context directive. Followed the instructions to the exact letter.

I am very lost here, unless there is a need to change something within the bamboo UI itself, there is no reason for the port to be redirecting to 8085 anymore according to the configurations...


author: Austin Smith
body: It is certainly something inside bamboo. The nginx logs are showing bamboo issuing the redirect...


author: Austin Smith
body: Yeap - that was it.. the good ole baseURL needed to be updated under general configuration. Will submit the request on the article I followed.

thanks for the response. hope this helps someone else w/ the same issue.


author: Gonchik Tsymzhitov
body: That's great as you fixed you issue


Tags: ssl
How to make a complaint - Onboarding statusPage
Asked by Patrick Blanchet:

I'm really unsatisfy with the service I received for statusPage support just trying to Onboard this solution to the point of not continuing because of support.

I would like to place a proper complaint regarding this matter since my perception is that when you're onboarded on a new system it doesn't fall under regular setup.

our Rep: Constantine Tzepos  
Linked ticket : SPSP-4155  
tech: Zach Hill

Patrick


Answers:
author: Jack Brickey
body: Hi Patrick, I don't think the Community is the right place since most of us here are users like yourself. Usually, when you are working with Support on an issue you have the opportunity to provide feedback via the survey link that is sent. There is also a feedback link under your avatar (at least for Cloud) you might try that.


Tags: jira-service-desk
Access Control & Public Pages
Asked by Nick Cruickshank:

Hi

I think I know the answer but wanted to ask anyways.

We currently have Access Control but have a need that might require a public page. The Access Control is for our Cloud/SaaS customers, however, we are rolling out some utilities for On-Premise \& Cloud customers so were thinking on a public page just for those utilities/components.

Is this possible? As mentioned, I believe the answer is no but wanted to ask. We have a way around by creating a new AC group for those components only but wanted a way to allow anyone to view this new utility status.

Regards,

Nick


Answers:
author: Parker Hotchkiss
body: Hello Nick,

With Audience Specific pages (formerly known as Access Control!), there is not a publicly accessible view available. All users that wish to view the page will ned to log in with an Audience Specific User account, where you can dictate exactly what components, incidents, and metrics that user is able to view.

In order to have a truly public view with no authentication required, you would need to add a separate Public tier page which would be managed independently from the Audience Specific page.

comments: author: Nick Cruickshank
body: Thanks, can you have a public page and a audience specific page on the same account or is it the account itself that is audience or public?


author: Parker Hotchkiss
body: You can absolutely have multiple pages on the same account! All of our billing and subscription types are on a per-page basis, so you could have an Audience Specific page and a Public page on the same account. The same set of Team Members on that account will have access to all pages you add.

Here are some helpful knowledgebase articles on related topics:

<https://help.statuspage.io/help/add-a-new-status-page>

<https://help.statuspage.io/help/team-members-and-transferring-account-ownership>
Is it possible to update the status for a Component Group and not just a Component?
Asked by zach.a:

Is it possible to update the status for a Component Group and not just a Component? The component tagging works great, but I'd like to avoid having to take many components for each kind of alert.

I'm currently using OpsGenie to tag Datadog alerts and push the important ones to Statuspage.

<https://docs.opsgenie.com/docs/statuspageio-integration#section-changing-componentincident-statuses-via-alert-tags-optional>


Answers:
author: Nick Coates
body: Hi Zach,

Nick from Symantec here. My understanding is the group/parent component status is derived from the status of its child components. As such you would need to make the changes to the child components to get the group/parent component to change.

I don't think there is a way to "force" a group/parent's status.

Thanks,

Nick

comments: author: Parker Hotchkiss
body: Zach,

Wanted to quickly confirm that Nick was spot on! Component Groups cannot have a status assigned to them directly, as they are just a logical 'folder' for organization. The components inside the group itself are what have directly addressable statuses.

Parker  
Statuspage Support


author: zach.a
body: Gotcha. The Edit page for a component group refers to it as the "Component Name", so I'd hoped they might be treated the same under the hood.
Access Groups - Total Users
Asked by Nick Cruickshank:

I had a quick look and couldn't see a way of doing this so thought I would ask.

With Access Groups, you have a limited number of access users, is there a way of seeing the total amount being used?

I know you can see per access group how many users are linked to it but some users will be members of more than one group so its not a true count.

Regards,

Nick


Answers:
author: Parker Hotchkiss
body: Hello Nick,

While we don't have an aggregate count of Users displayed in the UI, some quick math can get you a count!

If you go to the Access control \> Users section, and scroll to the very bottom of the screen, you'll see that we paginate the user list. Each page contains a maximum of 50 Users, so you can multiple 50 x the number of pages of users. To get an exact count, check how many users are on that last page as it could be less than 50!
Status Embed Query
Asked by Sophie Reynolds:

Hi Statuspage!

I am looking to set up status embed on our intranet page but can't see the status embed option on the left hand menu. I presume it's because we have a private page? Any idea if/when this will be available on all pages?

Thanks!

Sophie


Answers:
author: Victor Dronov
body: Sophie, that's right - Status Embed is currently only available for Public pages. While we'll be planning to expand this feature to Private pages as well, we don't have a specific ETA to share thus far. Please stay tuned!

comments: author: Caitlin Cummings
body: Hi Victor,

It's been a few years since this question was answered and I have the exact same use-case. We need to have private Status Page, but want to use the Status Embed alerts on our Intranet site. Is this feature available yet?


author: Des Armstrong
body: We have the same question - we have private and public status pages. Is there any sign of this being implemented? I see there's an app for JIRA service desk but that's not what we need.

Thanks


Tags: embed

status

status-embed
How could I edit the "About this Page" field to say something different?
Asked by Camille Beaudoin:

Hello,

I would like to customize our service status page with a paragraph describing the page, but we offer a bilingual service and operate mainly in French.

How can I edit this field to say something other than the default "About this page"?

Thanks!


Answers:
author: Nick Coates
body: Hi Camille,

To customize this section go to the Management Portal -\> Customize -\> Scroll down on the Customize this page -\> About this page.

Finally, Symantec uses LocalizeJS which is a beta feature of Statuspage which allows our users to view the page in their own language e.g. <https://email.status.symantec.com>

Hope this helps?

Thanks,  
Nick
How to post bold text fontsin Status Page
Asked by Aniruddha Chatterjee:

Hello Team,

Can you please assist how to use BOLD fonts in Status Page notification posting?


Answers:
author: Nick Coates
body: Hi Aniruddha,

You can use HTML in your notification postings. To make something bold you just need to able \< strong \> text here \< / strong \>

(remove the spaces in the strong tags for it to work).


author: Nick Coates
body: Hey [@Aniruddha Chatterjee](/t5/user/viewprofilepage/user-id/3314331)

Just checking to see if the above worked for you? If so, would appreciate if you could accept the answer?

Thanks!  
Nick

comments: author: Jean-Christophe Lecouty
body: Hello Nick

I confirm, it's OK !

thx
Banner image never updates to newly uploaded file?
Asked by Camille Beaudoin:

Hello,

I am trying to customize the look of our service status page with a banner image. I have made some changes to the image, but even after uploading the updated file many times, the page forever display the initially uploaded image.

I have emptied my cache and have opened the page in a different browser to make sure it was not just a history issue.

How can I make sure the right image is up?

Thanks!


Answers:
author: Parker Hotchkiss
body: Hello Camille,

After you upload the new cover image, you will also need to scroll to the very bottom of the page and click the **Save Page Customizations**button to commit the new changes to your live page. Does clicking that button resolve this problem for you?

![save-page-customizations.png](https://community.atlassian.com/t5/image/serverpage/image-id/55590iC7DF9479690841C3/image-size/large?v=v2&px=999 "save-page-customizations.png")

If not, please do feel free to open a support ticket with us directly and we'll be happy to take a closer look at your account!

Parker  
Sr. Support Engineer \| Atlassian Statuspage

comments: author: Jo Green
body: Hi. I'm having the same problem and am saving the changes. It was uploading files and now it's not no matter what i do. I have raised a request to investigate (JSP-408905).


Tags: custom-field
Changing the headline of the status io emails- removing the word incident
Asked by Basma As'ad:

Hi,

I am looking for email customization for statusio subject line .. we need to change it so it doesn't have the word "incident" in the subject.


Answers:
author: Parker Hotchkiss
body: Hey there Basma,

We chatted in a support ticket about this, but I wanted to get a reply out here as well!

As it stands right now, there is no way to change the word 'incident' in the subject line of an email. That particular word choice is hard coded into the project and our email templates.

I'll be opening a feature request to track this internally, but it is not something on the roadmap right now.


Tags: custom-field
Can I import a list of people as subscribers to statupage?
Asked by Hans Chr. Gronsleth:

Hi. We use the status page. Great tool. But we only have less than 300 subscribers. We promote it, but people do not subscribe. So for our Admin users, I would think about importing a list (9000) users.

* Is this possible?
* When importing, will they be notified that we have added them to the subscription service?
* Can we create the message?
* Is there an API we can call when we get new users to our services?


Answers:
author: Nick Coates
body: Yes, there is an import and export option in the 'Notifications' section. We've done this at Symantec for several of our pages.

You cannot customise the message, it uses the same mechanism as someone who self-subscribes.

I'd recommend testing with a small set of subscribers first (maybe internal email address or SMS numbers). Instructions can be found [here](http://help.statuspage.io/knowledge_base/topics/importing-subscribers-via-csv), but see below for quick steps.

1. Log into Statuspage
2. Navigate to 'Notifications'
3. Click on the 'Cog' icon next to the title 'Subscribers' and 'Import subscribers'  
   ![Setings.png](https://community.atlassian.com/t5/image/serverpage/image-id/49552i217528149DB8E95B/image-size/large?v=v2&px=999 "Setings.png")  

4. Follow the instructions to complete the .csv file and then import

I've done this several times and it's worked great every time.

Thanks,

Nick


author: Sophie Reynolds
body: I second Nick's response! We had few self-subscribers so imported them and the process is straightforward.

We used active user reports for all of our major applications to make sure we only subscribed users to the components they would be interested in and to avoid the backlash of over subscribing! This meant capturing each component code which is simple enough

The message is the same so we blogged about why we did it and gave instructions on how the users can then update the subscription themselves

Happy subscribing!

Sophie


Tags: export

import
Update a subscriber's component with API
Asked by ?mile Beaudry:

According to the [API Documentation](https://developer.statuspage.io/#tag/subscribers), there seems to be no way to update a subscriber's component subscription but to unsubscribe them and then recreate them.  

The previous API allowed that through a PATCH endpoint that's not there anymore.   

Am I missing something?


Answers:
author: Dave Parrish _Atlassian_
body: **Update:**

There's a new, authenticated endpoint to use for updating subscribed components. It's documented here:

<https://developer.statuspage.io/#operation/patchPagesPageIdSubscribersSubscriberId>

The endpoint referenced in Jake's earlier answer has been deprecated (see our post about [abuse mitigation](https://community.atlassian.com/t5/Statuspage-articles/Abuse-mitigation-for-Statuspage-email-SMS-and-webhook/ba-p/1234356) for details).


author: Jake Bartlett
body: Hi ?mile, there is an endpoint in the Status API which you can use to update the components a subscriber is subscribed to.

Head over to your status page URL and append '/api' to it, then navigate to the "Subscribers" section and find "Tuning subscription components".

Example: <https://acmeapico.statuspage.io/api#subscribers>

> To tune an existing subscription to add or remove components, submit a PATCH request with the subscriber id and a new list of components.
Change number of days Uptime shown
Asked by John Warner:

I would like to control the number of days shown on the "uptime bar"

![Snag_386181.png](/t5/image/serverpage/image-id/44705i76790586DEEFA835/image-dimensions/477x64?v=v2 "Snag_386181.png")

It defaults to 90 but I can see that dynamically based on screen size it will reduce to 30 and 60.

function getKeyAndCount(width) {  
if (width \<= MOBILE_MAXIMUM_WIDTH \|\| (width \> TWO_COLUMN_BREAKPOINT \&\& colCount === 3)) {  
return { dayCount: 30, uptimeKey: 'thirty', singleColumn: width \<= MOBILE_MAXIMUM_WIDTH }  
} else if (width \<= DESKTOP_MINIMUM_WIDTH \|\| (width \> ONE_COLUMN_BREAKPOINT \&\& colCount \> 1)) {  
return { dayCount: 60, uptimeKey: 'sixty' }  
} else {  
return { dayCount: 90, uptimeKey: 'ninety' }  
}  
}

But is there any way I can force it to always for instance display 30 no matter about screen size??


Answers:
author: k_jibin_m
body: Hi there,

Not sure if this feature is till into consideration. I have open a ticket SPSP-6909 for the same request to reduce the uptime showcase to 30 days but it does not appear to be implemented yet.

Regards,

Jibin


author: Parker Hotchkiss
body: Hey John,

Great question. These 30/60/90 day views are ones that were just recently implemented in the product, to provide a better experience on smaller screen sizes. As it stands today, these views are coded to be a responsive design only - in other words, the view changes as the screen and window size changes, but there isn't a setting to force one of those views for all all screen sizes.

We'll get this opened as a feature request for consideration internally, as we have seen a few other customers looking for limited uptime showcase views. For the time being, a savvy frontend web developer on your team might be able to add some custom HTML or CSS in the **Customize \> Customize status page \> Customize HTML \& CSS** section that can mimic these truncated views even on larger screens.
Statuspage SAML SSO integration with OpenAM (ForgeRock)
Asked by Vineeth Vijayan:

How can we integrate SAML SSO for StatusPage with ForgeRock?  

We are trying blind with configuration options regarding NameID format, Assertion Attribute mapping, Signing and Encryption settings etc. and it fails(Status: 500) on redirection to SSO target URL.  

And issue seems to be the incorrect mapping variables/values. We are trying to figure out the right values and lacks the official documentation.  
(As an example : <https://docs.datadoghq.com/account_management/saml/#datadog-service-provider-details>)  

This is the official documentation of the IdP:  
<https://backstage.forgerock.com/docs/am/6/saml2-guide/#saml2-configure-remote-sp>  

<br />


Answers:
author: M@ICE
body: Hi Vineeth,

Thank you for reaching out to us directly and letting us know you were able to get your SAML integration authenticating successfully using the following:  

We used following NameID format, Assertion mapping and changed \`SSO target URL\` in StatusPage to \`SSO-Redirect URL\` obtained from ForgeRock (rather than SSO-POST URL).

NAMEID format : **urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress**   
Assertion Mapping: **emailAddress=mail**

We really appreciate that you reached out to our Community and that you shared the resolution to your question. If you have anything else to add or correct, please do share!


Tags: saml

sso
Purchase Statuspage
Asked by Stan He:

Hi There

We are about to purchase Statuspage subscription. However our account manager has left, could someone contact us on this please ?

Best Regards

Stan


Answers:
author: Nic Brough -Adaptavist-
body: We're a community of end-users, not Atlassian, we can't help you with this.

Please contact Atlassian via <https://support.atlassian.com/contact>

comments: author: sairee sairee
body: O


author: shannyshan
body: Hi Stan! Please contact hi@statuspage.io so our support team can help you with this.

Cheers,

Shannon


author: Stan He
body: Thanks for the helps guys !! I have opened a ticket in support!


author: Nick Coates
body: I normally email billing@statuspage.io for page activations. Parker usually picks these up :)