youngmon/atlassian-qna huggingface dataset:
How to stop emails when copying page tree?
Asked by Susan Kelley:

We recently conducted the Copy Page Tree function, which then auto-sends an email to all page watchers for the change made to EVERY page. Is there an easy way to disable this function when copying all pages in the tree?


Answers:
author: Shannon S
body: Hello Susan,

Thank you for raising this question; I can see how annoying that is. I'm happy to help you narrow down what the cause may be.

Confluence's native *Copy page hierarchy* feature is in the works, and we expect to release it soon. You can follow its progress on ticket [CONFCLOUD-2814](https://jira.atlassian.com/browse/CONFCLOUD-2814). In the interim, your Confluence administrator likely installed a [Copy page tree add-on from Atlassian Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=copy%20page%20tree). Can you see which one your site is using so we can narrow down the issue?

It seems the add-on makes a change to your pages, and then Confluence sends out an email to anyone subscribed [to receive those notifications](https://support.atlassian.com/confluence-cloud/docs/subscribe-to-email-notifications/). However, Confluence is supposed to look out for bulk updates to avoid spamming the users.
> You get immediate emails for important notifications (like mentions and new pages), but when lots of changes are being made at the same time, you'll only receive a single email with all the changes (within a 10 minute window).

I suspect the add-on might be making the changes individually in the database, so Confluence can't tell these are bulk changes. If you can find out the add-on name, I can help look into this for you and see if it's a known issue.

Best regards,

Shannon


Tags: cloud

confluence-cloud

copy
How to disable analystics in Confluence?
Asked by p0cket0m:

I can't find a setting in Confluence to disable it globally.

![2021-02-09 17_30_36-Sammlung Fehlerbehandlung - Salesforce Integration Wiki - Spinner Confluence.png](/t5/image/serverpage/image-id/129612i2E4C1E0040CC1649/image-size/large?v=v2&px=999 "2021-02-09 17_30_36-Sammlung Fehlerbehandlung - Salesforce Integration Wiki - Spinner Confluence.png")

We use the standard edition and have no benefit of showing blocked functionality to our users on every page. We will definitely not upgrade to premium.


Answers:
author: p0cket0m
body: Anybody know if it is possible?


Tags: cloud

confluence-cloud
delete local confluence user
Asked by Will Lear:

Hi,

We are running an onprem server Confluence 7.6.2 (with an AD as primary directory) and looking to migrate out to cloud, have hit a snag where I have 2 local user (not AD accounts) with the same email address.

I have disabled the AD directory , moved the local directory up the list and then logged in with a local admin user account.

I was expecting to be able to delete the local user as per these instructions

<https://confluence.atlassian.com/doc/delete-or-disable-users-138318.html>

but the only options i get are:

View Profile, Edit Details, Delete Profile Picture, Set Password, Disable

No delete option.

The user has already logged in so this doesnt seem to work

<https://confluence.atlassian.com/confkb/unable-to-delete-a-user-that-has-never-logged-in-200705535.html>

I have tried this but the no joy (assuming its for jira not confluence)

<https://confluence.atlassian.com/jirakb/delete-user-from-database-in-jira-server-733937809.html>

but SQL throws an error Table 'confluence.app_user' doesn't exist

So I am unable to find either the correct SQL statements on how to remove the user, or even just being able to change the email address would be fine.

Many thanks in advance

W


Answers:
author: Daniel Eads
body: Hi Will,

Confluence's database doesn't have an equivalent table to Jira's app_user table. Only the cwd_\* tables mentioned in that article are present in Confluence.

As you are looking to resolve the problem with duplicated email addresses in the migration assistant, I would advise changing the email address rather than deleting the user from the database. The records involved here are **email_address** and **lower_email_address** in the **cwd_user** table.

Standard warning: Confluence should be off when modifying the database, and you'll want to take a backup first if possible. If you are using a database client with a GUI, it might be convenient to simply modify those two records directly in your client and commit the changes to the database. Otherwise, you could use this SQL statement as a starting point, swapping in your \<new_email\> and \<username\>:

```
UPDATE cwd_user SET lower_email_address = '<new_email>', email_address = '<new_email>' WHERE user_name = '<username>'
```

Cheers,  
Daniel \| Atlassian Support

comments: author: Will Lear
body: Absolutely nailed it, many thanks :-)


Tags: cloud

confluence-cloud
How to find attachments that are linked on the front-end of a confluence page?
Asked by Umesh Bhorale:

Hi, I'm looking to know how to extract a list of all attachments that are live and linked on the front end of a confluence page. This is something I've successfully done in the past (about 4 years ago), however, i am unable to recall the details of the task. What i remember though is that it involved extracting a code from the confluence page via 'Inspect element' / 'View page source' and running it on a browser tab to see the attachment list. The intent is to extract a list (names) of the attachments on the front-end of the page, post which i can delete the ones that arent actually linked on the page (those just stored on the back-end).

The objective is to clean up the excess attachments on the page, one's that are uploaded on to the page, but not linked on the front end.

Look forward to your inputs. Please advise if possible.

Best,

Umesh


Answers:
author: Kishan Sharma
body: Hi [@Umesh Bhorale](/t5/user/viewprofilepage/user-id/4113744) You can use attachments macro to display a list of all files attached to pages in a space. Please refer [this link](https://confluence.atlassian.com/doc/attachments-macro-97911315.html)


Tags: attachment

cloud

confluence-cloud
Can't log into Google Drive to embed a Sheet
Asked by Chris Livadas:

I installed the official [Confluence Google Drive](https://marketplace.atlassian.com/apps/1213092/google-drive-for-confluence-official?hosting=cloud&tab=overview) app, and embedded a sheet into my document (using the sheet's link). I see the login page:

![Screen Shot 2021-02-09 at 7.30.14 AM.png](/t5/image/serverpage/image-id/129566i44B623DE35304836/image-size/large?v=v2&px=999 "Screen Shot 2021-02-09 at 7.30.14 AM.png")

but when I click on the "Sign in to Google" button, nothing happens. What else do I need to do to make this work?

Note I log into Confluence via Atlassian's SSO, not my Google Account.

Thanks.


Answers:
author: Chris Livadas
body: Maybe it's a Firefox issue. So I enabled cookies for the atlassian.net domain and now I get redirect message with a spinner that never ends:

![Screen Shot 2021-02-09 at 7.48.24 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/129573i0382AC59DE67D993/image-size/large?v=v2&px=999 "Screen Shot 2021-02-09 at 7.48.24 AM.png")


Tags: cloud

confluence-cloud
Does anyone know how to COMBINE several projects into a single view?
Asked by Stephen Powell:

I have six separate projects in Jira (server for now). Each of them have multiple EPICS, STORIES and SUB-TASKS.

My senior management want a single view that combines reporting for all projects lumped together.

**Not a** **BOARD** but more like a dashboard of number of tasks done versus still to do, with titles and so on.

Many of the sub tasks are cross linked across EPICS and projects.

The Jira dashboard functionality isn't able to give me that option either. Thought Confluence with its JQL might help me but I'm struggling to bring the project level view as opposed to a massive long list of issues.


Answers:
author: Gorka Puente _Appfire_
body: Hi [@Stephen Powell](/t5/user/viewprofilepage/user-id/4112049)

We develop a commercial app called [Ronin Dashboards for Jira](https://marketplace.atlassian.com/apps/1223898/ronin-dashboards-for-jira?hosting=cloud&tab=overview "Ronin Dashboards for Jira"), which allows you to create your own dashboards. Here's a live demo of a dashboard for an agile team

[https://bit.ly/AgileTeam_dashboard](https://bit.ly/AgileTeam_dashboard "Ronin Dashboards for Jira - Agile team dashboard")

In the third slide, you can see an example of four different teams, which could be four different projects or even four different Jira instances.

![Screenshot 2021-02-11 at 12.42.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/129939i6A900CF0E94E2750/image-size/large?v=v2&px=999 "Screenshot 2021-02-11 at 12.42.43.png")

It's not available for server, but we're working on a hybrid integration, so you'll be able to display information in a Jira cloud from a Jira server or data center.

Ping me if you need further information gorka at roninpixels dot com.

Regards,

comments: author: Stephen Powell
body: thanks [@Gorka Puente _Appfire_](/t5/user/viewprofilepage/user-id/781552) Gorka, but I am not interested in being sold anything at the moment I am asking a question whether people have managed to do what I asked within Confluence.


author: Gorka Puente _Appfire_
body: In Confluence you can use the Jira charts macro, but IMO doesn't work well for multi project queries, since it doesn't group by status for example:

![Screenshot 2021-02-11 at 15.55.55.png](https://community.atlassian.com/t5/image/serverpage/image-id/129991i312FA94C0EE4056E/image-size/large?v=v2&px=999 "Screenshot 2021-02-11 at 15.55.55.png")![Screenshot 2021-02-11 at 15.55.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/129990i111C559BE9A1F3F8/image-size/large?v=v2&px=999 "Screenshot 2021-02-11 at 15.55.38.png")

Regards


Tags: confluence-server

server
Font
Asked by Luc Grangier:

We published an article in Confluence, which is available in Jira Serve Desk Cutomer portal too. We have as default Microsoft Edge web browser. Some people doesn't see the same fonts in the article as others. For example, on my session, the font coming from the style.css is applied with these values

1. font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif;"

but these values are not the same on other computers. We are on a corporate network, and users are not allowed to install custom fonts on the computer. Why do we have such differences?


Answers:
author: Daniel Eads
body: Hi Luc,

Over the last few days we started seeing reports of fonts in the Service Desk Customer Portal being delivered incorrectly to users in Europe. For those users, it seems that using a VPN endpoint in the US for example seems to allow the fonts to deliver correctly. I think this is the issue you're seeing now, which also might explain the inconsistency between users at your organization.

We are currently tracking this issue at [JSDCLOUD-9708](https://jira.atlassian.com/browse/JSDCLOUD-9708) and will post more updates on that issue when they become available. Watching that issue on our public Jira instance will be the best way to stay updated on progress.

Thanks,  
Daniel \| Atlassian Support


Tags: cloud

confluence-cloud
Why is Confluence Server suddenly starting with the setup page?
Asked by Axel Zoell:

After years of working without errors Confluence Server is starting with the setup page. What to do?


Answers:
author: Pramodh M
body: DB config file is not present or may have changed, please check.

Check the connection with the Database.

comments: author: Axel Zoell
body: Where is this config file? I installed it about 10 years ago and forgot about everything.


author: Pramodh M
body: Check this

<https://confluence.atlassian.com/confkb/how-to-find-confluence-s-database-connection-parameters-779172320.html>

And one more point to notice here is,

If you have backup of your confluence, you can test it first whether it is working fine.

Thanks,  
Pramodh


author: Axel Zoell
body: We are getting closer. The directory with teh config Files doesnt exist anymore. It is a Windows/User directory and Microsoft changed it apparently because it is empty


author: Elifcan Cakmak
body: Hello,

This can't happen all of a sudden without changing anything. Did you upgrade, move db or anything similar recently? You should check the db connection and the server logs of confluence when starting. This is not enough information to give any solid answer to.

Regards,

Elifcan

comments: author: Axel Zoell
body: Microsoft Windows did some upgrades . . .

In the Postgres admin I can connect to the db Confluence. Postgres is running.


author: Elifcan Cakmak
body: Check out this document:

<https://confluence.atlassian.com/confkb/how-to-find-confluence-s-database-connection-parameters-779172320.html>

There is a config file under home directory: \<confluence_home\>/confluence.cfg.xml

You can find the home directory here: `confluence/WEB-INF/classes/confluence-init.properties` ("confluence" being your installation directory)

Check out the db config file and see if it points to the right db.

Regards,

Elifcan


author: Axel Zoell
body: We are getting closer. This directory doesnt exist anymore. It is a Windows/User directory and Microsoft changed it apparently because it is empty


author: Axel Zoell
body: Ok, we have got it. For some miracuously reason the confluence.cfg was replaced by a new initial file.

Thank you very much for your advice.


author: Elifcan Cakmak
body: You're welcome, glad it worked out.


Tags: confluence-server

server
Search doens`t work with content of page
Asked by Fred Erick:

Hi, I\`ve created a FAQ and glosar page. One page where all the information are. But now I saw when I typ in a question of my FAQ in the search, that it doesn\`t finde my page. How can I solve that problem?


Answers:
author: Manon Soubies-Camy
body: Hi [@Fred Erick](/t5/user/viewprofilepage/user-id/3879365),

Can you please explain where you are doing the search? Is it in Confluence global search? In a [Livesearch](https://confluence.atlassian.com/doc/livesearch-macro-163415902.html) macro maybe? Or is it from a Jira Service Management customer portal? A screenshot would be great to understand where the issue is.

Best,

- Manon

comments: author: Fred Erick
body: I'm searching in the global search in the navigation section.


author: Fred Erick
body: Is that an issue or can that be changed in the settings?


Tags: confluence-server

page

search

server
How can I add a link in Confluence to an object in Insight?
Asked by Giulio Bonanome:

I'm using Confluence (Cloud) and Jira and Jira Service Management (Cloud) with Mindville Insight as our asset manager.

I just need to create a link to an object in Insight from a Confluence page. Is it possible? How?

Thanks for any help :)


Answers:
author: Giulio Bonanome
body: After asking to customer support I was answered that **this is not possible**.

????

At this point I will explore some other plugin.


Tags: cloud

confluence-cloud

insight

jira-service-management
Confluence Azure deployment taking too long to complete
Asked by Jobin Jose:

Is there any known issues with Confluence Azure ARM templates? It takes more than 2 hours for the VMSS script to complete. The azure scaleset is waiting in a state **Creating** during the entire period. Also when I try to reimage the node, it fails after a long time with **extension failed, plugin enabled** error.

Each time when I rerun the vmss script it fails on prepare-install-script extension on jumpbox an dI have to recreate the jumphost for it to run successfully.


Answers:
author: Diego
body: Hello there [@Jobin Jose](/t5/user/viewprofilepage/user-id/3223043) !

As I understand, why are trying to deploy Confluence On-Premises using the Azure Template.

With this in mind, please allow me to ask you a few questions:

1. Are you trying to deploy Confluence Data Center or Server version?
2. Are you using the official template from the Azure Marketplace?
3. What database are you using?
4. Is there any errors on Confluence Logs?

Also, please check if your database has an ampersand (\&) in the password:
> * ++***[Using an ampersand (\&) in the database password breaks Azure template](https://jira.atlassian.com/browse/CONFSERVER-57742)***++

I also highly recommend that you touch base with your Atlassian administrator for a ticket to be raised with our Support Team.

You administrator can raise a ticket through this channel:
> * ++***[Atlassian Support - Contact](https://support.atlassian.com/contact/#/)***++

Please, let us hear from you!

comments: author: Jobin Jose
body: Thank you. Looks like this was a temporary issue. I am able to deploy without any issues now.


Tags: azure

cloud

confluence-cloud
Cannot delete posted Activity Comments and am administrator
Asked by Guilderland Kingdom Hall OC:

I created a board which was copied from another board. The original board I am able to delete Activity comments. This new created board I cannot. I am setup with admin rights. Why am I not seeing the Delete / Edit under the comment?


Answers:
author: Mike
body: Hi there,

When you copy a board, comments that are carried over are considered historical data, so it's not possible to edit or delete those on the new copied board, unfortunately! When you make the copy, those will be frozen in their current state.
How to merge cards in Trello?
Asked by ????? ?????:

How to merge cards in Trello?


Answers:
author: Mike
body: Hi there,

There isn't currently a way to merge cards automatically, so any merging needs to be done manually at this time. I'll let the team know that's something you're looking for!

comments: author: KOHESION
body: [@Mike](/t5/user/viewprofilepage/user-id/1126328) Is merging cards a thing yet?
I have problem with attaching file on google drive w/ trello app(mac)
Asked by Amond:

![?????????? 2018-01-24 ???? 5.22.55.png](/t5/image/serverpage/image-id/13179i8B33C18D266ABDF5/image-dimensions/481x314?v=v2 "?????????? 2018-01-24 ???? 5.22.55.png")

[https://accounts.google.com/o/oauth2/auth?client_id=28300235456-b801aqbc1i8luet9arr7sgll09t6eep9.apps.googleusercontent.com\&scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fdrive.readonly\&include_granted_scopes=true\&proxy=oauth2relay1053728519\&redirect_uri=postmessage\&origin=https%3A%2F%2Ftrello.com\&response_type=token\&gsiwebsdk=1\&state=577227658%7C0.3071837038\&authuser=0\&jsh=m%3B%2F_%2Fscs%2Fapps-static%2F_%2Fjs%2Fk%3Doz.gapi.ko.XHoFNYZkB_I.O%2Fm%3D__features__%2Fam%3DAQ%2Frt%3Dj%2Fd%3D1%2Frs%3D...](https://accounts.google.com/o/oauth2/auth?client_id=28300235456-b801aqbc1i8luet9arr7sgll09t6eep9.apps.googleusercontent.com&scope=https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fdrive.readonly&include_granted_scopes=true&proxy=oauth2relay1053728519&redirect_uri=postmessage&origin=https%3A%2F%2Ftrello.com&response_type=token&gsiwebsdk=1&state=577227658%7C0.3071837038&authuser=0&jsh=m%3B%2F_%2Fscs%2Fapps-static%2F_%2Fjs%2Fk%3Doz.gapi.ko.XHoFNYZkB_I.O%2Fm%3D__features__%2Fam%3DAQ%2Frt%3Dj%2Fd%3D1%2Frs%3DAGLTcCO_fKxkR2qvyH98KZe5ORP6u1YtFg)

When I try to attaching file on google drive, new chrome tab is poped-up and just stopped like upper image.

How can I solve this problem?


Answers:
author: Vadim Zolotokrylin
body: The same here. Just joined this community to ask the same question.

comments: author: David Bartlett
body: Same here.


author: Luis Reigosa
body: Having the same problem with Windows 10 app on PC. Sometimes browser freezes waiting in Oauth of Google and sometime opens browser (I suppose getting the authorization from google) and disappears.

I've tried with several browsers: Opera (my default), firefox, chrome and iexplorer. Disabling ad blocking (native if provided) and all extensions and allowing all popups didn't work.

Accesing directly via browser to trello.com and trying to attach Google Drive file works fine.

comments: author: Ricki P
body: Was a solution posted? I am having the same issue on the windows 10 app as well
Checklists
Asked by Michelle Blackburn:

Can checklists be copied from one board to another board on a different team? I created the boards and am admin. I have a personal board for my real estate business and on that board I have a card with checklists. I have an accountability partner in my office so we created a team board to collaborate on things together and would like to be able to share my checklists with her without having to retype them all.


Answers:
author: Krisztian Kovacs
body: hi there,

unfortunately checklists can't be synced if that's what you're after.

However if you want to copy it, then just select the items on the card and paste the list into a new checklist, trello will automatically create a new checklist item per new line.

Look for 'import checklist items' here: <http://help.trello.com/article/737-adding-checklists-to-cards>

I hope that makes sense.

Let me know if that helps or not.

Cheers,  
Krisz

comments: author: Edurne marcortina-web
body: It seems that the "Checklist" option is not available anymore in my cards, I can only see "Add", "Copy", "Move"... what can it be?


Tags: checklist

team
How can I see Planned Start and End on my Tablet/Cell
Asked by Henry Milliner:

Hi. I'm pretty new to Trello, but on the whole I think I'm finding my way around. We're a small construction company, so need to use the software as much in the field as we do in the office.

For an upcoming renovation I've created a list with each card as a specific trade that needs to come in... The card has a planned start and end date which works very well with the Elegantt plug in on Chrome.

However, when I open the App on phone or tablet, I can't even see the dates displayed on the card, let alone edit them.

What am I doing wrong? I've searched the forum, but any similar results seemed to be for far more complicated problems.

Thanks in advance.


Answers:
author: Matthew N
body: Hey Henry

If you're using a browser extension to have multiple due dates, that is limited to that browser with the extension enabled, so those won't show up in the app. I don't think browser extensions even work on a mobile browser, so you won't be able to do that either. Right now, Trello only has capability (within trello itself) for one date, not a range of dates. So.. you'll need to continue to use a computer with the browser on it for that.

If it would help, you can [export your due dates from Trello](http://trello.cronofy.com) to your personal calendar and make changes there, so when in the field you'll have it.


Tags: bitbucket

confluence

jira

jira-service-desk
Is there a way to allow certain members only to move cards and not comment or change the cards?
Asked by Leslie Salguero:

I want to create a board where my team members just move the cards around. I don't want them to comment or change the cards. Is this possible?


Answers:
author: Krisztian Kovacs
body: hi there,

that's Jira territory, Trello doesn't have a sophisticated permission system.

I hope this helps.

Cheers,  
Krisz


Tags: card

comment

permission
Action list on another
Asked by Aj Semaan:

I have alot of action lists, with some having only a few cards and others having alot. I would like to reduce the width of the board by bringing some of the longer action lists to reside under the shorter ones. See attached. ![Trello.JPG](/t5/image/serverpage/image-id/13076i8D8CBF24146A2914/image-size/large?v=v2&px=999 "Trello.JPG")


Answers:
author: Mike
body: Hi Aj,

Currently, Trello does not support changing the list layout---however, we're aware of a Chrome extension that allows you to stack or grid lists. While we're not able to endorse any third-party apps (since we don't work with them directly), you can check them out at [List Layouts for Trello](https://chrome.google.com/webstore/detail/list-layouts-for-trello/aldklnbenbdgfgfbflalmlddkkndgnlc?hl=en-US).

I'll let the team know that's something you'd like to see!