youngmon/atlassian-qna huggingface dataset:
Transfer Project
Asked by Neil Magill:

Hi Jira community, the company i work for is currently in the process of separating, which means we will have two instances of Jira, one for each side.

There are several projects with Tasks, Issues, Bugs, epics etc that i need to copy to the other instance of Jira (new company)

I have tried the normal way by going into the filters and exporting all the tickets for each project one by one and then trying to import them into the specific project they are required.

But when i add the CSV and try and map the fields, i am getting 100s of errors when i validate before import?

I am being soft or is there an easy way to do this? If there is a way for me to contact an atlassian agent ill do that too.

Thanks in advance.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Hard to say without knowing what the errors are. What type of import are you doing? A project one, or an admin one? (Project imports need you to set up the projects with all the fields before they can run, admin ones have options to create and populate fields automatically)

comments: author: Neil Magill
body: Hi Nic,

I am doing a CSV import.

So i exported from Jira 1 from project 1 and i then log into Jira 2 and try and import into project 1. Below are the issues

![Jira Image.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/237184i3787C93297B23A9D/image-size/large?v=v2&px=999 "Jira Image.JPG")


author: Nic Brough -Adaptavist-
body: We have no access to your system to see the logs. Which import are you using (admin or project) and what do the logs say the 4 warnings and 182 errors are?

I'm guessing they are all related - the 182 error lines are likely to be saying two or three similar things like "field X doesn't exist for issues 4, 17, 28, 46 etc


author: Neil Magill
body: Do you have a contact number i can call you on to discuss?


author: Nic Brough -Adaptavist-
body: Ok, most of those are pretty clear

* The issue type \[ \[System\] Change \] does not exist or it's not applicable for the selected project. The affected issues will be created with issue type \[ Story \]
* You have not mapped your issue type in the CSV to an issue type that exists in the project, it's defaulting to Story so you get your issues in.  
* Issue can't be created due to the error/s \[ Epic Name is required. \]
  * You can not leave Epic name blank on Epic. You will need to add it into your CSV as another field. (A lot of us just copy the summary column)
* Subtask 'Bug: behaviour of YES/NO buttons on Module Completion screen is inverted' doesn't have a valid Parent Id selection. Issue will not be created.
  * This is a cascading select list, and your CSV does not contain valid data for it. Either remove the column or mapping, or add valid data for it
  * This applies for all the rest of the fields - the "parent id" is the top level value in a cascading select, and you're only mapping the lower level


Tags: cloud

confluence-cloud

import

transfer
What is Content Viz?
Asked by Rob Shearer DISH:

Has anyone seen this error and what does it mean?

#### **Invalid license** {#toc-hId-205471926}

You have no valid license for Content Viz. Please contact your Confluence administrator for more information.


Answers:
author: Marin
body: Hi [@Rob Shearer DISH](/t5/user/viewprofilepage/user-id/5133535)

My name is Marin, and I am the CEO of Caelor. We developed the Content Viz app. Is there anything I can do for you?


author: Trudy Claspill
body: Hello [@Rob Shearer DISH](/t5/user/viewprofilepage/user-id/5133535)

Welcome to the Atlassian community!

What were you trying to do when you got that message?

Content Viz is a third party app that can be added to a Confluence Cloud instance. Apparently the administrators of your instance added it to your instance, but have not paid to have a license for it. They will need to pay to get a license for it, or remove it from your instance.

comments: author: Rob Shearer DISH
body: Thanks [@Trudy Claspill](/t5/user/viewprofilepage/user-id/671216) ! I think I can disregard this error message and not worry too much about it. It seems to have disappeared now.


author: khanson
body: How did you get the error message to disappear? I am seeing duplicative error messages of the same type and no way to dismiss the message or get rid of it and it now takes up half the screen on all confluence pages making any use of confluence very difficult.


author: Marin
body: [@khanson](/t5/user/viewprofilepage/user-id/5287837) do you mind if we jump in a call and solve the problem together. I want to understand why you have error messages? <https://calendly.com/marinv/30min>


author: Marin
body: [@khanson](/t5/user/viewprofilepage/user-id/5287837) I am the CEO and Product Manager at Caelor.


author: Sarah Roth
body: Was there any update on this? This is impacting my org as well.


author: Marin
body: Hi Sarah, please tell me how is this affecting your organization. What is your problem?


author: Sarah Roth
body: Can I put time on your calendar, KHanson actually works at my org as well looks like we're both facing the issue.

It's a duplicate error message that reads:

#### **Invalid license** {#toc-hId-261838197}

You have no valid license for Content Viz. Please contact your Confluence administrator for more information.

-----

As mentioned, this takes up a large portion of the screen. Thanks.


author: Marin
body: <https://calendly.com/marinv/30min> Let's solve it tomorrow. I am not in the office now


author: Sarah Roth
body: Hi Marin, I set up time on your calendly but never received the invite.  

Was supposed to be right now.   

Could you follow-up via email at sroth@commonwealthcare.org?


Tags: cloud

confluence-cloud
Edit and Add Sub task in Confluence
Asked by Kudo:

I want to edit the page as it displays the table of content and its details

1 Topic A  
1.1 Sub Topic A  
1.2 Sub Topic A  
2 Topic B  
2.1 Sub topic B  
2.2 Sub Topic B  

So now I want to add 2.3.. how to add it.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Go to the page titled "2 Topic B" and click "create". Pages default to being children of the page you were on when you clicked create.

comments: author: Kudo
body: let me try also their is table of contents as well on top of page.. will that be added automatically too


author: Nic Brough -Adaptavist-
body: If you use a template that includes a table of content macro to create your new page, then yes, it will.
How can I migrate Azure DevOps wiki pages to Confluence space pages?
Asked by Aakansha Verma:

Can I migrate Azure DevOps wiki pages to Confluence space pages?

If yes, then how? can you please guide.


Answers:
author: Mirek
body: Hi [@Aakansha Verma](/t5/user/viewprofilepage/user-id/5133281) ,

You might want to check those options

<https://support.atlassian.com/confluence-cloud/docs/import-content-into-confluence-cloud/>

If nothing is working for you the other way is to develop some tool/script that would allow over API moving the content automatically.


author: Sandeepsai
body: Hi [@Aakansha Verma](/t5/user/viewprofilepage/user-id/5133281) , do you have any idea or solution for migration Confluence data to Azure wiki ?


Tags: azure

azure-devops

cloud

confluence-cloud

page
Reporting on
Asked by Karthik Rao:

I am trying to creating a confluence page to track Project updates for Monthly reporting, is there a template in Confluence that I can use? or any other way to create this?


Answers:
author: Mirek
body: Hi [@Karthik Rao](/t5/user/viewprofilepage/user-id/5133357) ,

The topic how page should look like for monthly reporting is very general.

Basically the main question is do you want to simply check a template (for inspiration) and use it on a single page that would be updated each month or you would create a new (similar or same) page for every month?

Inspirations could be found here

<https://www.atlassian.com/software/confluence/templates>

It is for Cloud version that you can install and use, but if you are using Server you can easily create similar templates in minutes

<https://confluence.atlassian.com/doc/create-a-template-296093779.html>


Tags: confluence-server

server
Can you establish restrictions to "Archived pages"? choose people who can view this page?
Asked by Aleksandra Magott:

I want to to keep using "Archived pages" feature, but in case of some spaces they should be restricted so only few people can view them and not everybody. I was trying to do this but I don't know if this is possible.

Can anybody tell me how to do this?


Answers:
author: Mirek
body: Hi [@Aleksandra Magott](/t5/user/viewprofilepage/user-id/4377074) ,

I guess page is visible to everyone since it is not having any view restriction when archiving it.

According to the documentation you should make sure that you put them so that page would not be available to wider audience

Please read more here

<https://support.atlassian.com/confluence-cloud/docs/archive-pages/>

comments: author: Aleksandra Magott
body: So this is the only way:) Thank you! :)


author: edgar.polancogomez
body: [@Aleksandra Magott](/t5/user/viewprofilepage/user-id/4377074) do you want to vote for this feature? <https://jira.atlassian.com/browse/CONFCLOUD-75432>


Tags: archive

cloud

confluence-cloud
Page Properties Report
Asked by Ives Ziegler:

Hi,

on a landing page, all pages are pulled together via the "page propeties report". Now they are displayed in a table and works perfectly :)

But is there a way that when I click on an article in the list, it can be opened automatically (not via Ctrl or mouse wheel) in an additional window?

There are macros where this can be set by a check box in the settings.

Best regards,  
Ives


Answers:
author: Brant Schroeder
body: [@Ives Ziegler](/t5/user/viewprofilepage/user-id/4970223) There is not a setting that will allow for the page link to be opened in a different window. I was not able to find any enhancement requests for this so I would suggest submitting one. <https://jira.atlassian.com/secure/Dashboard.jspa>

comments: author: Brant Schroeder
body: [@Ives Ziegler](/t5/user/viewprofilepage/user-id/4970223) can you accept this answer to help others?


Tags: confluence-server

page-property

report

server
Why are there two columns referencing the user email address?
Asked by Tobias:

Hello together,

just noticed that in the confluence table there are two columns for the user email address. One column has the email address in lower case (lower_email_address / email_address), the other one has the same value but with capital letters. Where is the difference in the use of the two fields?

I want to change the value for some employees, so I asked myself the question.

Best

Tobias


Answers:
author: Nic Brough -Adaptavist-
body: This sounds like you are looking in the database at the cwd_user table.

First, the standard warning - stop looking at the database, it is a complex mess, built as a data store for the application, not as a database. You're going to find reading it complex, and you are almost certainly never going to write to it directly (never write to an Atlassian database unless directed to by support. You will almost certainly break it. If you do it, support will tell you to take a full database backup first, and have the application shut down when you do it - writing to an active system at best means loss of data, and at worst, will corrupt it beyond usage)

But to answer the question, the two email addresses are a display address and an actual address. The "lower" one is the strictly valid address - email addresses are not really supposed to use uppercase, and there are a couple of older email server systems (still in use) that won't accept them. Most systems that work with email simply ignore capitalisation nowadays, and that's what Confluence is doing here. It's quicker and cheaper to store and read a lowercase email than it is to read mixed case and convert to lowercase every time you need to use the email.

comments: author: Tobias
body: Hey [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

thanks for your reply, that is currently what I wanted to know.

Best

Tobias


author: Max Foerster - K15t
body: Hi [@Tobias](/t5/user/viewprofilepage/user-id/4045027)

Can you provide more context about the table? It's hard to make any assumption about things that happen within your Confluence instance as a community that has no access. :) At the moment, I assume that you have a table on a Confluence page someone created. Or is the table something Confluence created?

Best, Max

comments: author: Tobias
body: Hey [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014)

I am talking about the default cwd_user table which in my case has to columns referencing both to the email adress.


Tags: confluence-server

server

user

user-management
not able to launch confluence server
Asked by Nishant anand:

i have set jdk variable path and jre , using jdk 1.8 but on executing start-confluence.bat command on cmd--\> getting unable to access c:\\program msg.

C:\\Program Files\\Atlassian\\Confluence\\bin\>start-confluence.bat

To run Confluence in the foreground, start the server with start-confluence.bat /fg  
2023.01.30_17.45.19  
2023.01.30_17.45.19  
If you encounter issues starting up Confluence, please see the Installation guide at <http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide>  
"---------------------------------------------------------------------------"  
"Using Java: C:\\Users\\HP\\Downloads\\jdk-17_windows-x64_bin\\jdk-17.0.6\\bin\\java.exe"  
Error: Unable to access jarfile C:\\Program  
Error: Unable to access jarfile C:\\Program  
"---------------------------------------------------------------------------"  
Using CATALINA_BASE: "C:\\Program Files\\Atlassian\\Confluence"  
Using CATALINA_HOME: "C:\\Program Files\\Atlassian\\Confluence"  
Using CATALINA_TMPDIR: "C:\\Program Files\\Atlassian\\Confluence\\temp"  
Using JRE_HOME: "C:\\Users\\HP\\Downloads\\jdk-17_windows-x64_bin\\jdk-17.0.6"  
Using CLASSPATH: "C:\\Program Files\\Atlassian\\Confluence\\bin\\bootstrap.jar;C:\\Program Files\\Atlassian\\Confluence\\bin\\tomcat-juli.jar"  
C:\\Program Files\\Atlassian\\Confluence\\bin\>start-confluence.bat /fg  
'findstr' is not recognized as an internal or external command,  
operable program or batch file.

C:\\Program Files\\Atlassian\\Confluence\\bin\>start-confluence.bat/fg  
'findstr' is not recognized as an internal or external command,  
operable program or batch file.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

There are two problems here.

First, your Windows installation is not able to correctly parse path names with spaces in it, and second, it looks like it can't find a part of the OS in the environment path (which may be being caused by the first problem)

Start with a look at the environment - what exactly is the "PATH" defined for the user trying to run the batch file? And why can't it recognise spaces in a path?

comments: author: Sally Makhlouf
body: Hi , am facing same issue now. I was setting up node 2 by copying the directories from node 1. I run the command : startup.bat i got the same mentioned error :

error: Unable to access jarfile C:\\Program

knowing that no changes have been made to any file and Confluence is working fine on node 1.


Tags: server
Import word doc error
Asked by Rahul:

I am trying to import a word document and when I try it navigates to the file and when I select and click import, it doesn't popup a dialog about headings but merely starts importing the entire word document as one file . I am using cloud.


Answers:
author: Ashley Hudson
body: Hey [@Rahul](/t5/user/viewprofilepage/user-id/4478462) ,

So the popup dialogue options should appear when you select on the specific word file when importing to confluence (as seen here: <https://confluence.atlassian.com/doc/import-a-word-document-into-confluence-170493136.html> )

I'd suggest to re-attempt to see if that popup appears once more \& if not, then I'd contact Atlassian support as this feature should be okay?

Kind Regards,

Ashley Hudson


Tags: cloud

confluence-cloud
Render an dynamic image to confluence using Macro
Asked by Hrushikesh_Kadam:

We need to render a dynamic image to confluence using the Macro application.

An application containing an API which contains the dynamic image. Configure the user macro application to confluence and display the dynamic image to space in confluence.


Answers:
author: Andrii Maliuta
body: [@Hrushikesh_Kadam](/t5/user/viewprofilepage/user-id/5095026), it is up to you how to display the image in macro as it is just HTML/velocity and you can add it directly from resources or from URL.

comments: author: Hrushikesh_Kadam
body: I want to add the macro application using Atlassian connect express with help of the application API the dynamic image should display.

I followed the below steps mentioned in link.

<https://developer.atlassian.com/cloud/confluence/getting-started-with-connect/>

The below image show the requirement

Application should list down in add button.

![Screenshot 2023-01-30 142720.png](https://community.atlassian.com/t5/image/serverpage/image-id/237080i4D413B8015CFADBE/image-size/large?v=v2&px=999 "Screenshot 2023-01-30 142720.png")


Tags: cloud

confluence-cloud

rest-api

user-macro
Chart Macro
Asked by Ranil Cruz:

Hi, I am trying to create a chart in Confluence using the chat macro. I would like to ask where to put the data and table?


Answers:
author: Brant Schroeder
body: [@Ranil Cruz](/t5/user/viewprofilepage/user-id/5132897) Welcome to the Atlassian community

The following pie chart is created with the data in the table below.

![Screenshot 2023-01-29 203824.png](https://community.atlassian.com/t5/image/serverpage/image-id/237046iFA061BD7A33FA2EB/image-size/large?v=v2&px=999 "Screenshot 2023-01-29 203824.png")![Screenshot 2023-01-29 203926.png](https://community.atlassian.com/t5/image/serverpage/image-id/237047i106B8DC09FCA35C9/image-size/large?v=v2&px=999 "Screenshot 2023-01-29 203926.png")

comments: author: Ranil Cruz
body: Thanks [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) , i am just new to confluence as well :) should I create a table first. I created a table already but can't seem to create a chart using the macro option.

I'm trying to find where to put the data :) thanks in advance

![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/237055i93316E1AC56FCE78/image-size/large?v=v2&px=999 "Untitled.png")


author: Brant Schroeder
body: You can add the table by copying it and pasting it into the macro. The table that you have would need to be restructured to work see example above.


author: Ranil Cruz
body: thanks Brant. will check that one out.


Tags: cloud

confluence-cloud
Confluence having issues with autosaving on chrome
Asked by Justin Thomas:

Hi, I am experiencing confluence issues where it doesn't autosave the changes made, specially on an unpublished page and I have been told that having browser extensions might interfere with confluence microservices.

Any help would be appreciated.

Thanks.


Answers:
author: Justin Thomas
body: Hi [@Alex Koxaras _Relational_](/t5/user/viewprofilepage/user-id/4150197) : I can see that it's definitely more consistent with autosaving in the incognito mode. The thing is it's very tricky to replicate this issue as it doesn't occur every time. For me 4 out of 10 times I have seen issues with auto-saving on chrome.

I am not sure if anyone else from checkout is having similar issues.  

P.S: I am on mac.


author: Alex Koxaras _Relational_
body: Hi [@Justin Thomas](/t5/user/viewprofilepage/user-id/5133032) and welcome to the community,

So far no incident has been reported on <https://confluence.status.atlassian.com/>

If you try the same operation on an incognito window on chrome, does autosave works normally? What about if you try from a different browser? Is it just you who is having the issue, or other colleagues as well?

comments: author: Alex Koxaras _Relational_
body: To answer to your question:
> Hi [@Alex Koxaras _Relational_](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4150197) : I can see that it's definitely more consistent with autosaving in the incognito mode. The thing is it's very tricky to replicate this issue as it doesn't occur every time. For me 4 out of 10 times I have seen issues with auto-saving on chrome.
>
> I am not sure if anyone else from checkout is having similar issues.  
>
> P.S: I am on mac.

If this is more consistent on chrome, what I would suspect is that auto-saving could need some sort of cookies to get this thing working. If the incognito denies and session cookies, then this could be the problem. From a search I did, I couldn't find any open bug concerning auto-saving. But again I have to ask if you are experiencing this issue only with chrome. Does autosaving works correctly with other browsers?


author: Justin Thomas
body: I have just checked on safari and it looks fine to me so far.


author: Alex Koxaras _Relational_
body: So maybe the problem is only located on incognito mode on Chrome. In that case, yu can report directly to Atlassian the bug you find (<https://support.atlassian.com/contact>) and they will raise a bug request on their public project. But don't expect this issue to be fixed quickly.


Tags: cloud

confluence-cloud
Multiple spaces to be created with same set of pages and sub-pages
Asked by Nikita:

I have multiple spaces to create in Confluence Cloud, and all the spaces need to have the same set of pages (Only the attachments in various spaces will differ). The page titles, and the sub-page titles, all need to be the same across spaces.

Is it possible to create 1 space and then copy the page, sub -page title to other spaces? Or is there a way to create a template for the pages and sub-pages which can be re-used everytime when I create a new space?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Nikita](/t5/user/viewprofilepage/user-id/4550737) ,

the best way to do that, as you said, is to create a space and using it as a template. You can copy pages and child pages from this space to the new one (<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>)

Hope this helps,

Fabio

comments: author: Nikita
body: [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528) Thanks. This helps.


Tags: cloud

confluence-cloud