youngmon/atlassian-qna huggingface dataset:
Cannot archive or delete one specific Space
Asked by Mike:

Hi,

I'm on confluence cloud free plan.

Could archive, export, delete spaces - no problem.

One space though, I cannot delete or archive. It is almost an empty space.

I'm site and organisation admin.

What could be the reason?

Thx,

Michael


Answers:
author: Ste Wright
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/1517679)

I assume as you're on Free Plan you...

* Aren't a Space Admin for this Space, and...
* Cannot edit the permissions to make yourself one

...is this correct?

Are there any other users in your instance? Are they able to delete/archive this Space?

Ste

comments: author: Mike
body: Hi [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) ,

There are two users, a testuser from me \& the site/org admin user, both cannot delete/archive the space. They do not have the buttons to click on.

I dont understand that behaviour?!

Thx Michael


author: Ste Wright
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/1517679)

I'll refer this to Atlassian (given this is a Free instance) - so they can assist further :)

Ste


author: Mike
body: I just saw that the owner of the space homepage is anonymous.

Maybe I created the space with another testuser, that is not on the instance anymore... but I do not remember...

What can I do now? The org/site admin should be able to delete every space... or not?


author: Mike
body: Thx


author: Michel Neeser
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/1517679)

What happens if you try to delete the space? Can you share a screenshot?

comments: author: Mike
body: Hi [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853)

I dont have the button to delete or archive the space in this one specific space...

???


author: Dhanush
body: [@Mike](/t5/user/viewprofilepage/user-id/1517679) We have promptly created a support ticket on your behalf. I have now contacted you on the support ticket to resolve the matter.


Tags: atl-rvw

cloud

confluence-cloud
Code Snippets to populate column
Asked by Leonard Bryant:

I have 5 column table

Column 1 - Action Item - Yes/No

Column 2 - Pre-populated - Username

Column 3 - Pre-populated - Required Approver

Column 4 - Need code snippet to populate with user who updates the Column 1

Column 5 - Need code snippet to populate with data and time that Column 1 is updated

Can this be completed ? It seems simple enough but I can not achieve.


Answers:
author: Brant Schroeder
body: [@Leonard Bryant](/t5/user/viewprofilepage/user-id/5376550) Welcome to the Atlassian community

Where would you be prepopulating the information from? What is the data source?

comments: author: Leonard Bryant
body: I have an excel spreadsheet that I will upload as the table, the names will be populated from the spreadsheet entries


author: Brant Schroeder
body: [@Leonard Bryant](/t5/user/viewprofilepage/user-id/5376550) You can copy and paste from excel or you can use the Confluence API and do it programmatically.


author: Brant Schroeder
body: [@Leonard Bryant](/t5/user/viewprofilepage/user-id/5376550) Can you accept the answer to help others?


Tags: cloud

confluence-cloud
Lookup and set value from a dropdown field
Asked by Ryan Kafoor:

Hi,

I have a dropdown field in a form and I want to lookup and set the selection from it in a field in another form. However, the rule "lookup and set" sets the id of the dropdown option instead of the label and as a solution I am additionally using a "set expression" rule with

field=IF(EQUALS("\[entry.field_where_is_set\]", "1"), "actualLabel", IF(EQUALS(....

to set the correct label in a new field in the same form. However as per my understanding \[entry.field\] retrieves the data submitted.

How do I compare the value entered in a field in an EQUALS clause. For example, if 1 is entered in field1, the set expression rule should compare the entered data with "1" and assign the corresponding value to field2.  

Is there maybe an easier way to set the label with the lookup rule in the first place?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Ryan Kafoor](/t5/user/viewprofilepage/user-id/5292920)

The "[Lookup and set](https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+Field+Definition+Rules#ConfiFormsFieldDefinitionRules-Lookupandsetvalue)" rule looks up the whole record

And you can access not only id but the labels as well by adding a .label

Alex

comments: author: Ryan Kafoor
body: Ah thank you. That saves me a lot of effort.


Tags: confiforms

confluence-server

server
How to keep the page order I have set?
Asked by Jovana Moc:

Hi! :)

I have set the page order via the Reorder option. However, when I edit a certain page it gets moved to the top or the bottom of the page tree without me doing anything. Is there an option to lock the page order and prevent this from happening?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Jovana Moc](/t5/user/viewprofilepage/user-id/5376298) Sounds like you have the page tree view activated for Last updated. You can open the filter option to check.

![Screen Shot 2023-11-30 at 9.51.58 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/294741i3EC248B4541ED183/image-size/large?v=v2&px=999 "Screen Shot 2023-11-30 at 9.51.58 PM.png")

comments: author: Jovana Moc
body: Hi [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) Thank you for your suggestion. I enabled the Tree option but it was still happening. Maybe it's a temporary bug, since we migrated to Cloud a few days ago.


author: Dan Breyen
body: Hi [@Jovana Moc](/t5/user/viewprofilepage/user-id/5376298) I could be wrong, but it sounds like a software issue. I took a quick look at Atlassian's Jira site (jira.atlassian.com) and couldn't find any open issues related to this, but it's very possible that I missed something.

Are you the System Administrator for your site? I would suggest the Sys Admin open a ticket with support ([support.atlassian.com](https://support.atlassian.com/contact/#/) ) and get their opinion. They're going to probably need specific steps to recreate the issue.

Hope that helps.

comments: author: Jovana Moc
body: Hi [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) Thank you for your answer. I will reach out to the Sys Admin to open a ticket if this keeps happening. We migrated to Confluence Cloud only a few days ago, so maybe it's just a temporary bug, cause there is apparently no obvious explanation why this is happening. [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) 's suggestion was the option that should have solved the issue, but something is still wrong.


author: Nancy Cohn
body: Hi [@Jovana Moc](https://community.atlassian.com/t5/user/viewprofilepage/user-id/5376298) When we manually convert our Legacy Editor pages to the new Editor, the page order changes in the left sidebar incorrectly. In July, we reported it as [CONFCLOUD-76154](https://jira.atlassian.com/browse/CONFCLOUD-76154). It applies to migrations as well as manual conversions. Don't know if this is related to your issue.

comments: author: Jovana Moc
body: Hi, [@Nancy Cohn](/t5/user/viewprofilepage/user-id/268749) Unfortunately, I cannot see the any comments or documents explaining the solution. I don't seem to have access.

But yes, my problem is the same.

We have also opened a support ticket today. I am supposed to get in touch with the Atlassian staff tomorrow, hopefully, and try to resolve the issue.


Tags: cloud

confluence-cloud
Manual backup fail
Asked by Marcus:

Dear all,  

we are not able to download the manual backup.   
In the Confluence admin section, I can run the backup creation process and in the next step I see the message "backup successful", but on the local drive (Atlassian home), there is no "backup" folder.  

What do I need to do, that I can download the backup XML file to my PC?  

Many thanks for your support.  

Best regards  

Marcus


Answers:
author: Marc - Devoteam
body: Hi [@info_hemmelrath-technologies_de](/t5/user/viewprofilepage/user-id/4447674)

I see you host your own Conlfuence on-prem.

Check the logs on the server the Confluence is running and ask your sys-admins where the file is or why you can't download it.


Tags: confluence-server

server
How to keep the page order I have set?
Asked by Jovana Moc:

I have set the page order via the Reorder option. However, when I edit a certain page it gets moved to the top or the bottom of the page tree without me doing anything. Is there an option to lock the page order and prevent this from happening?


Answers:
author: Brant Schroeder
body: [@Jovana Moc](/t5/user/viewprofilepage/user-id/5376298) can you please explain the specific steps you are taking that cause the reorder to happen? Are you just updating page content and saving it? Are you changing the page name? What type of updates are causing it to reorder?

comments: author: Jovana Moc
body: I am mostly converting the pages to the new editor, making some changes and saving them. I have not changed the titles, only added the Child Pages macro and some text.


author: Brant Schroeder
body: [@Jovana Moc](/t5/user/viewprofilepage/user-id/5376298) I am not able to replicate but I also no longer have any pages to convert to the new editor. I would suggest submitting a support request. I am wondering if when the editor is updated if it is creating a new page. This is the only thing I can think of that would impact the order of the pages that you have created.


Tags: cloud
How to make spaces show in left toolbar at Confluence dashboard
Asked by ?riks:

Hello!

I am a Confluence administrator and i need to do a few changes to the dashboard.

How can i make to show all available spaces in left toolbar in the dashboard?

In the picture you can see an example of what i need to make in my dashboard.

Thanks!

![bilde1.png](https://community.atlassian.com/t5/image/serverpage/image-id/294626i59060FD7AE684431/image-size/large?v=v2&px=999 "bilde1.png")


Answers:
author: Craig Nodwell
body: Hi [@?riks](/t5/user/viewprofilepage/user-id/5376207) welcome to the community. You could use this the [Spaces List macro.](https://confluence.atlassian.com/doc/spaces-list-macro-139375.html)

comments: author: ?riks
body: How can i use this macro on dashboard? As i understand this macro is for specific space. But i need to make changes on main dashboard.


Tags: confluence-server

server
Power Automate Adding Image to issue using http
Asked by Nathan Hulcom:

Hi All

I have tried everything I can't think of a way to get this working. I have managed to connect to the API but for some reason it will not attach the image when running the flow

I can error unsupported media. I have attached the binary of the file to the body and converted to base64 still getting the same error. I'm not really sure what to do. Any help would be appreciated

![Flow.png](/t5/image/serverpage/image-id/294613i0E1AAF77BD2546C8/image-size/large?v=v2&px=999 "Flow.png")![result.png](/t5/image/serverpage/image-id/294614iD158F6E2BF4CD8E6/image-size/large?v=v2&px=999 "result.png")


Answers:
author: Marc - Devoteam
body: Hi [@Nathan Hulcom](/t5/user/viewprofilepage/user-id/5376142)

Could you try to use the API version 3 in relation, or did you already tried that option

comments: author: Nathan Hulcom
body: Sadly tried this aswell with same error.


author: Marc - Devoteam
body: HI [@Nathan Hulcom](/t5/user/viewprofilepage/user-id/5376142)

Welcome to the community

I think that you're getting this error because you are trying to define the content-type here when in fact the documentation on using this endpoint does not indicate to use that specific header.

More details in: [https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-posthttps://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post)

I believe you should be able to make this work in your python by just removing the 'Content-Type' header entirely.

comments: author: Nathan Hulcom
body: I've tried this before. I get the same error sadly. Tried application/json and other headers. Just same error


author: Marc - Devoteam
body: Hi [@Nathan Hulcom](/t5/user/viewprofilepage/user-id/5376142)

It might also be the content type header, I think it should be

Content-Type application/json

If you execute the same call from postman or other script to the Jira APi does it work?  

Simply googleing on power automate 415 I see a lot of issues in relation to Power Automate and http requests


author: Nathan Hulcom
body: I have tried the content-Type application/json still same errors

I've even tried running this in powershell. Same error 415


Tags: cloud

confluence-cloud

jira-service-management

rest-api
Confiforms: reset value file/attachment field
Asked by Bartosz Dro?d?al:

Hi,

Is it possible to reset the value / remove added attachments via definition rules?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Bartosz Dro?d?al](/t5/user/viewprofilepage/user-id/5339252)

Using Reset Value field definition... as any other field

<http://recordit.co/Yn88nTFUTx>

Alex

comments: author: Bartosz Dro?d?al
body: And in this case? How to delete a file that is already on the form by selecting YES in the "Delete" field.

<br />

![Przechwytywanie.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/294619i8FFE99399A3B3A88/image-size/large?v=v2&px=999 "Przechwytywanie.JPG")


author: Alex Medved _ConfiForms_
body: So, do you want to reset the field's value or delete attachments uploaded earlier and associated with a record!?


author: Bartosz Dro?d?al
body: It looks like i want to delete attachments


author: Bartosz Dro?d?al
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) is there any solution?


author: Alex Medved _ConfiForms_
body: There is no "Field definition rule" type to delete attachments in the UI

Alex


Tags: confiforms

confluence-server

server
Disable snapping to objects
Asked by Jakob Tolstrup Bech:

As I'm dragging around an object on a Confluence Whiteboard (beta) the dragged object will snap to (auto-align with) other objects. I appreciate this feature in many scenarios, but sometimes it gets in the way of placing objects where you actually want them.   

Is there a way (shortcut or setting) to ignore this snapping behaviour?


Answers:
author: Christina Ristevski
body: Hi [@Jakob Tolstrup Bech](/t5/user/viewprofilepage/user-id/5376046) Confluence whiteboards PM here! There isn't a way to turn this feature off/disable it, but something I can suggest is zooming in so that the snapping because more granular - therefore it shouldn't interfere too much with where you're placing objects. Hope this helps!


Tags: cloud

confluence-cloud
How to add required fields when creating issue from Confluence?
Asked by Swetha Reddy:

We are using **Jira Issue Macro** for creating issues in confluence. But here this macro has some limitations "where we can use only limited fields", and it stops creating the issue.  
Can we get any alternative for this where we can make/add any fields that are required to create issues from confluence.


Answers:
author: Craig Nodwell
body: Hi [@Swetha Reddy](/t5/user/viewprofilepage/user-id/5194017) do you have any plugins available to you for automations or scripting?


Tags: confluence-server

server
PDF Export is not working
Asked by Kerstin M?llner:

Unfortunately, PDF exports no longer work. It stands "There was on error in the export. Please check your log files ".  
Can anyone help me? My colleagues have the same problem.  
Thanks!  
Kerstin


Answers:
author: Kerstin M?llner
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

yes sure:

![Bildschirmfoto 2023-12-11 um 11.48.46.png](https://community.atlassian.com/t5/image/serverpage/image-id/296148iEF237179E99E8144/image-size/large?v=v2&px=999 "Bildschirmfoto 2023-12-11 um 11.48.46.png")![Bildschirmfoto 2023-12-11 um 11.51.10.png](https://community.atlassian.com/t5/image/serverpage/image-id/296149iB112A2C4531944B2/image-size/large?v=v2&px=999 "Bildschirmfoto 2023-12-11 um 11.51.10.png")


author: Shawn Doyle - ReleaseTEAM
body: I'd start deleting elements of the copied page one by one till you find what is causing the pdf export problem.


author: Rilwan Ahmed
body: Hi [@Kerstin M?llner](/t5/user/viewprofilepage/user-id/5031042) ,

Please share the screenshots of each steps you do to export to pdf.


author: Kerstin M?llner
body: I just tested it. Apparently it's only this side. I just created a new page and copied the content (table, text and Link to Jira Tasks), but I can't export the new page to PDF either.

But I have already exported the page with the same content.


author: Shawn Doyle - ReleaseTEAM
body: Is it all pages or just a specific page?


author: Kerstin M?llner
body: Hello [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

Very interesting. Yes I am sure that we have cloud version. I have now disabled all macros and also tried it in a "private window" in Firefox. I have also tried various other browsers (Chrome, Edge), unfortunately without success.


author: Rilwan Ahmed
body: Hi [@Kerstin M?llner](/t5/user/viewprofilepage/user-id/5031042) ,

I checked page and space export to PDF in my instance (Atlassian Cloud) and it worked. Are you sure you are using Atlassian cloud confluence (your url will be xxxx.**atlassian.net** if its cloud)

Does your pages have any macro from the marketplace (not Atlassian inbuilt) ? If yes, disable them and try exporting. Your confluence admin can assist you here.


Tags: cloud

confluence-cloud
Can a child page be part of two different pages?
Asked by Melissa:

Can a child page be part of two different pages?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes and no.

No because a page has to have a single unique place in the Space and Page tree. It cannot belong to more than one "parent" page.

But yes, because you can use "include" to render other pages in a page.

For example:

* Page 1
  * Page 1.1 - Some nice content
* Page 2
  * Page 2.1 - {include "Some nice content"}
* Page 3 {include "Some nice content"}


Tags: unknown-hosting-type
Timezones in calendars
Asked by tony.nathan:

When creating a meeting in a confluence calendar how can I select a timezone for the meeting if it is not in may timezone?


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@tony.nathan](/t5/user/viewprofilepage/user-id/4314925)

Team Calendar inherits the user's timezone, so when you create an event in your calendar, it will be shown as per user account's timezone preference. It might be worth checking if your colleagues have the appropriate timezone setting in case they set it as the default global timezone.

comments: author: tony.nathan
body: Thx LInh

However, I was asking something else. I want to be able to select the time zone when creating the meeting/event. EG I want a recurring event based on Lisbon's timezone, and it appears with the correct time pin on everybody else calendar with their local time. (Same as Outlook does).  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/294754iD76FD2C018609219/image-size/large?v=v2&px=999 "image.png")


author: Linh Pham_Ricksoft_Inc
body: Hi [@tony.nathan](/t5/user/viewprofilepage/user-id/4314925)

You can update the Calendar timezone preference (not by events):

![Screenshot 2023-12-01 at 11.40.44?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/294782i909644DA7E321279/image-dimensions/456x519?v=v2 "Screenshot 2023-12-01 at 11.40.44?AM.png")

The event on this calendar will be based on Lisbon timezone, and it will be displayed to other use in their corresponding timezone preference

I hope this clarifies it!


author: tony.nathan
body: Unfortunately no. Confluence really needs to support timezone at the event level for a tool that is used across the world.


Tags: cloud

confluence-cloud
UPM update check shows no installed apps (Jira/Confluence)
Asked by Reese:

Both my Jira and Confluence instance shows "no installed apps" when checking app compatibility with any version from the dropdown. FYI are on recent LTS releases (9.4.12, 8.5.3)

I believe this was caused by turning on safe mode on both products (in some cases it took 16 minutes to switch on/off).

Obviously I have apps installed, how can I get the UPM update check to work normally? Delete plugin state data in the DB table? Any ideas, anyone?


Answers:
author: Brant Schroeder
body: [@Reese](/t5/user/viewprofilepage/user-id/5263569) it probably is a firewall issue. Does the UPM have access to the internet?


Tags: confluence-server

data-center

jira-server

server
Is it possible to add a new option to the Sidebar menu?
Asked by Heather Millar:

We would like to add a new field to tickets within certain projects to work in a similar way to the Component meu option in the side-bar menu. A field that we can specify the options that can be selected.


Answers:
author: Ste Wright
body: Hi [@Heather Millar](/t5/user/viewprofilepage/user-id/5525015)

You can certainly create new fields! See a list of options for Company-managed Projects here: <https://support.atlassian.com/jira-cloud-administration/docs/custom-fields-types-in-company-managed-projects/>

I'd say a field which is similar to Components would be "Select list (multiple choices)" - but also check out the "Checkboxes" field as an alternative.

Ste

comments: author: Heather Millar
body: Thank you!


author: Leo Prakash_CodeForMe_
body: Hi [@Heather Millar](/t5/user/viewprofilepage/user-id/5525015)

As [@Ste Wright](/t5/user/viewprofilepage/user-id/1166470) mentioned above new custom fields can be created and configured to certain projects alone.

but options of the field(s) can be maintained by Jira admin only. Just in case if you are looking for a solution to manage those field(s) options by you/your team without having Jira admin permission then you can try out our plugin: [Options Manager for Jira](https://marketplace.atlassian.com/apps/1233614/options-manager-for-jira?hosting=cloud&tab=overview)

which lets user(s) to manage field options by themselves.

Regards,

Leo


Tags: cloud

jira-cloud
How to Import Test Steps with Zephyr importer?
Asked by Archit dubey:

I'm not able to see the Test Steps in my JIRA importer

![Zephyr.png](https://community.atlassian.com/t5/image/serverpage/image-id/330794i222AC24421EF19FB/image-size/large?v=v2&px=999 "Zephyr.png")

![Zephyr1.png](https://community.atlassian.com/t5/image/serverpage/image-id/330796i39BDD97E9C3715AB/image-size/large?v=v2&px=999 "Zephyr1.png")

**Addition to that I only have issue type as Test.**   

**If I want my JIRA admin to configure the settings for my project. What Exactly has to be asked?**


Answers:
author: Marc - Devoteam
body: Hi [@Archit dubey](/t5/user/viewprofilepage/user-id/5525008)

Welcome to the community.  

Looking at the options you are showing, you are on Jira Data Center/Server and are using Zephyr Squad

Look at the documentation of the app, how to import.

* [Zephyr Squad - Data Center/Server](https://support.smartbear.com/zephyr-squad-server/docs/en/writing-tests/import-tests.html?sbsearch=import)


Tags: jira-unknown-hosting-type

unknown-hosting-type

zephyr
Error using JMWE Calculation
Asked by NORBERTUS WUSANA:

Hi, anyone using JMWE to create an calculation formula? We are creating calculation on jira post function using JMWE and few days ago works well.   

But as per now, the result become 0.   

the same issue happened when JMWE API Down on June 6.   

thank you


Answers:
author: Teja(Appfire)
body: Hello [@NORBERTUS WUSANA](/t5/user/viewprofilepage/user-id/5041298)

I hope you are doing well.

I am Teja from the Appfire support team. We noticed you submitted a support request on the Appfire portal.

We will be in touch with you through the following link:

<https://appfire.atlassian.net/servicedesk/customer/portal/11/SUPPORT-182959>

Thank you,  
Teja

comments: author: NORBERTUS WUSANA
body: Thank you very much.


Tags: cloud

jira-cloud