Add Notes directly in to Alerts Pane
Asked by Vitaliy Pidodnya:

Could you add a possibility to Add Notes directly into Alerts Pane?

Or at list add a mark if notes are present in the alert


Answers:
author: Brant Schroeder
body: [@Vitaliy Pidodnya](/t5/user/viewprofilepage/user-id/4528371) Welcome to the Atlassian Community

Are you talking about the notification pane?

comments: author: Vitaliy Pidodnya
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)It is about alerts pane.

Sometimes we don't close the alerts immediately. And in this case, it would be very useful to see if the alert has notes and a possibility to enable showing the notes directly in the alerts pane in the list of all the alerts


author: Brant Schroeder
body: [@Vitaliy Pidodnya](/t5/user/viewprofilepage/user-id/4528371) If you are not talking about the notification pane but the small messages that Confluence provides then you cannot edit or change them.


author: Vitaliy Pidodnya
body: ![Screenshot 2021-09-15 100323.png](https://community.atlassian.com/t5/image/serverpage/image-id/160306i070F937CAE77E80D/image-size/large?v=v2&px=999 "Screenshot 2021-09-15 100323.png")I want to see in the global list of alerts if the user notes are present. For example, some icon in the circle or text if possible and the note is short.

So we will see if the alert is at work now.


author: Brant Schroeder
body: [@Vitaliy Pidodnya](/t5/user/viewprofilepage/user-id/4528371) Thanks for the screenshot so I could see what you were talking about. I was not able to add any notes to the alerts. I would suggest submitting a feature request here: <https://jira.atlassian.com/secure/Dashboard.jspa>


author: Vitaliy Pidodnya
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)I can't find the Opsgenia in the projects that are available when I tried to create a request


author: Brant Schroeder
body: [@Vitaliy Pidodnya](/t5/user/viewprofilepage/user-id/4528371) I apologize I thought ops was part of that. I will escalate it here so Atlassian sees it.


author: Chris DeGidio
body: Hi, [@Vitaliy Pidodnya](/t5/user/viewprofilepage/user-id/4528371) Chris here from the Opsgenie support team. I confirmed that we do have a feature request into the engineering for this ability. The exact ask : "Alerts listed on dashboard show icon of Note/Attachment "

The reference id on that is MORPHEUS-726

Keep in mind that Opsgenie feature request and bug tracking is internal and not yet within jira.atlassian.com

Please let us know if you have any further questions or concerns.


author: Vitaliy Pidodnya
body: Hi Chris.

Thank you in advance.

I will wait for the feature.


author: Petr Novotny
body: Hello, cant see the MORPHEUS-726. Was it released, please?


author: Mona Singh
body: Hi Petr,  

This is Mona and I'm here to help :)  

I would like to inform you that as of the current design, Notes are not visible on the individual alert in the Alerts Tab.   

However, we do have a similar Feature Request raised to our Product team to bring in the ability to view notes added to the alert directly from the Alerts List Page.   

It is under review by our concerned teams and here's the ticket id for your reference:  
<https://jira.atlassian.com/browse/OPSGENIE-1120>  

You can vote on this ticket and add yourself as a watcher to get the latest updates on this feature.   

Hope it helps :)  

Regards,  
Mona Singh


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