youngmon/atlassian-qna huggingface dataset:
Can't view all users under restricted pages in Confluence
Asked by Faye Chakmakoglu:

I'm having an issue with viewing who has rights to a restricted page that I have set up in Confluence. It has a lot of users added, but the window itself doesn't expand or have a scroll bar on the side so that I can see who has been added. Is this a bug or is this by design? The way I'm getting to this window is...

Pulling up the page/clicking on the ... in the top right of the page/selecting restriction from the pull down menu.

I have tried this in Chrome, Firefox and IE and all have this same issue.

Looking forward to hearing from the community!

Thanks!


Answers:
author: AnnWorley
body: A similar issue was reported several years ago but I doubt you are runnning into it as it was fixed in Confluence 3.x [IE6 - page restrictions dialog doesn't scroll when content expands beyond viewport](https://jira.atlassian.com/browse/CONFSERVER-17822)

My Confluence 6.2 test instance has a scrollbar on the Restrictions dialogue, so I can see all the users. What Confluence version are you using?

If you have a chance during an off hours maintenance window you might try [plugin safe mode](https://confluence.atlassian.com/display/UPM/Disabling+and+Enabling+Add-ons#DisablingandEnablingAdd-ons-Disablingorenablingalladd-ons(usingSafeMode)) to eliminate user installed add-ons as a cause.


Tags: restriction
Confluence REST API Changelog
Asked by Brian Mikolajczyk:

I'm looking at these APIs <https://docs.atlassian.com/atlassian-confluence/REST/>

What exactly is "latest" and "latest-server"?

The latest version is 6.2, however the methods in <https://docs.atlassian.com/atlassian-confluence/REST/6.2.0/> differ from those in <https://docs.atlassian.com/atlassian-confluence/REST/latest/>  

I am currently running 6.0.6 server version and would like to acertain what REST API updates there have been between my version and the latest (6.2) version. Is there a specific page somewhere which tracks changes to REST API that it is clear what methods have changed between versions?

I am specifically interested in the 'user/watch' method that is apparent in <https://docs.atlassian.com/atlassian-confluence/REST/latest/> but doesn't seem to appear anywhere else.


Answers:
author: Saurabh Gupta
body: Latest can be the version which is not released yet, probably under testing like alpha, beta versions. Its better to avoid latest and use the one specifically you want like 6.2 or the last released stable version.


Tags: rest-api
Confluence Cloud XML export error
Asked by Roberto G C:

After the update we can't export folders through XML/HTML/ export, we have tried to find a solution, but still no luck. Some answers relate to complex structure or large amount of pages but this is the main reason why we chose Confluence.![Error.PNG](/t5/image/serverpage/image-id/1475i4F843F9227793715/image-size/large?v=v2&px=999 "Error.PNG")

![ERROR2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/1476iB35C62538AD9CC1A/image-size/large?v=v2&px=999 "ERROR2.PNG")


Answers:
author: thais
body: Hi, Roberto,

I could not replicate this behaviour on our test instance as of today.

If it's still happening on your instance, please raise a ticket with us at Support: <https://support.atlassian.com/contact>.

This way, it'll be possible to do a more in depth troubleshoot.

Thanks!


Tags: confluence-cloud
WebDAV not showing most recent revision
Asked by JONATHAN BOHLMANN:

I have run into an issue with a user using WebDAVto upload files to Confluence so reaching out to our base to see if anyone has had issues like this previously and possible solutions.

The issue is a file is copied over to confluence either into the browser or via WebDAV(results are the same). We can open the file in confluence in it shows the correct information (say this is version 5). When we go in via WebDAV, we don't get the most reacent version (say version 2 is what we see), it is as if it is frozen in time. We can even make changes to this version (verion 2), check it in and when opening via WebDAVit is reverting back to the 'old' version we just had open. But if we go into Confluence via the browser, we see the most recent version.

In addition it appears to only be happening on one system, the author of the file system. Other users were able to, vie WebDAV, open the current version.

We think it might be a windows caching issue. We did clear all windows and office cache (using ccleaner) but it had no affect.

Has anyone seen behavior like this?


Answers:
author: Craig Nodwell
body: This really sounds like a Confluence caching issue and not a windows one. You should clear your Confluence cache.


Tags: directory

webdav
What happened to "Edit in Office" in Confluence
Asked by Carolynn Kemmerer:

I no longer have the option to "Edit in Office" when I select a docx or xlxs file. Can some one please put the option back? It was there yesterday!


Answers:
author: Jack Brickey
body: I believe this requires the [edit-in-office-using-the-office-connector](https://confluence.atlassian.com/doc/edit-in-office-using-the-office-connector-170493096.html)   
maybe that was removed?


Tags: edit-in-office
Is it possible to add a file to a calender event?
Asked by Hannah Dittmeier:

I want to add a file to an event. Is that possible?

Or is there a cool way to do it?


Answers:
author: Steffi Frank
body: As far as I know it is just possible to link a page (with files attached) to an event...

comments: author: Hannah Dittmeier
body: Thank you! I think I will do it like that!


author: Thomas Schlegel
body: Hi Hannah,

adding a file is not possible, but you can add a link to a file that is attached to a Confluence page.

comments: author: Hannah Dittmeier
body: Cool, Thanks. I guess this is what i am going to do!


Tags: file

team-calendars-for-confluence
About the Include Page macro
Asked by NM:

I want only part of the content on page A to be pulled to page B using the Include Page macro. Is there a way to do this?

There is a paragraph that I don't want to go to page B.


Answers:
author: Thomas Schlegel
body: Hi Nirdesha,

no, not with the include macro. But you can use the "excerpt" and "excerpt include" macros instead.


author: Nic Brough -Adaptavist-
body: Not with include page. Try the excerpt and excerpt-include macros instead.

Enclose the part of page A you want included in B in {excerpt} macros, then use {excerpt-include: A} in page B


author: NM
body: Okay. Thanks, guys!


Tags: app

include

macro
How To Remove Jira Filter Column in Confluene
Asked by Junnie Chen:

I created a table in Confluence and inserted a Jira filter in one of the column. There are only 3 columns in the Jira filter however when it appears on Confluence, there are additional columns that I do not need. How do I go about removing these unwanted columns in the Jira filter? Thanks.


Answers:
author: Thomas Schlegel
body: Hi Junnie,

you configure the displayed columns in the Jira macro of Confluence.

comments: author: Junnie Chen
body: Awesome! it is working now, thanks Thomas!


author: Thomas Schlegel
body: You're welcome :-)

If you think, your question is answered, please mark it as answered, so other user with a similar problem find answers easier.


Tags: column

jira
How to get Confluence LDAP configuration via API?
Asked by Dirk Brutscher:

Hi,

within an addon I need to get hold of the configured LDAP directory settings within Confluence. How can I achieve this?


Answers:
author: Vero Rivas
body: Hi [@Dirk Brutscher](/t5/user/viewprofilepage/user-id/664932)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/connecting-to-an-ldap-directory-229838241.html>

<https://docs.foxpass.com/docs/atlassian-confluence-ldap>

Cheers


Tags: api

app

development

directory

ldap
How can i remove Create Page option?
Asked by rahul Sg:

I am an administrator of a Confluence setup, i wanted to check how can i manage structured info into the confluence, we thought to add up template as only way to input info, currently, we can see there is a Default button "**Create**" which let create free hand page.

How can i remove this and only allow template based page creation?


Answers:
author: Nic Brough -Adaptavist-
body: Code - you'll need to hack the code for the button so that it always goes to the create-from-template screens.

comments: author: rahul Sg
body: Thanks for the info, which class needs to be hacked? any idea/suggestion?
word file preview function doesn't support Chinese character
Asked by ZHANG:

word file preview function doesn't support Chinese characters. When using this function, all the Chinese characters turned to ?.


Answers:
author: AnnWorley
body: I can preview Chinese characters on my Confluence 6.2.3 test instance:

![Screen Shot 2017-07-07 at 11.21.23 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/2826i7AA8E749E56AF329/image-dimensions/818x248?v=v2 "Screen Shot 2017-07-07 at 11.21.23 AM.png")

Please see [Non-ASCII Characters display as square characters in Confluence](https://confluence.atlassian.com/confkb/non-ascii-characters-display-as-square-characters-in-confluence-317948797.html) for a possible resolution.


Tags: ms-word

preview
Whitelist Configuration is not showing up
Asked by Paul Calinawan:

I'm checking on this URL:

<https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html>

Currently, I'm already confluence admin but there's no whitelist configuration

Thanks.


Answers:
author: Paul Calinawan
body: Any updates on this? Please I'm tryting to integrate Confluence and I'm getting CORS errors. Thanks.


Tags: cross-origin

whitelist
Creating pages per application in our wiki. Automatically create child pages?
Asked by Ash Chapman:

Greetings all,

Our team has been using Confluence in a less than intelligent way thus far (very little reusable content, almost no templates) and I'm trying to change that. The problem is... I don't know anything.

One of our needs is for an application inventory. Ideally this would be a page for every application we support. On that main page you'd find support info, a list of relevant servers, licensing info and important links. Child pages would include 1) a page with installation instructions 2) troubleshooting (with child pages), etc.

I am looking for any suggestions on setting this up in a way that doesn't take a lot of know how by my team. I was hoping to find a way to create a template/blueprint that comes with the complete page hierarchy but I'm not sure how that could even exist given you can't have two pages with the same name. I was planning on getting around that by giving each application a unique ID

Hierarchy:

* Application (0001)
  * Support (0001)
  * Servers (0001)
  * Licensing (0001)
  * Links (0001)
  * Troubleshooting and how-to (0001)

Below is a pretty simple mock-up. I can't overstate how open I am to any recommendations. Confluence is fairly eliptical and if I'm going to do this right, I'd like to find out what "right" might mean.

I will read any relevant articles anyone replies with and heed the warnings of the veterans.

![panel with TOC.png](/t5/image/serverpage/image-id/1450iE7C980F91147D36C/image-size/large?v=v2&px=999 "panel with TOC.png")


Answers:
author: Ash Chapman
body: It looks like this can help me achieve what I'm imagining but... is what I'm imagining any good?

<https://marketplace.atlassian.com/plugins/com.nurago.confluence.plugins.treecopy/cloud/overview>


Tags: asset-management

jira-service-desk
Is there a way to see if a page has content?
Asked by Emma Barrett:

I am writing a python script to get information about all the pages in my space in order to see what pages are no longer used and which ones I can delete. Is there an easy way in the REST API to see whether or not a page has content? I am not interested in getting the content itself, just looking at if there is something in the pages or not.


Answers:
author: Stephen Deutsch
body: Unfortunately there's no check for this in the API. The only way I am aware of is to actually get the content and test if it is empty or not. It may seem wasteful, but Confluence can handle the traffic. You may not want to run it too often though.


Tags: rest-api
confluence - 8091 for synchronize is not opened
Asked by Seunghee Oh:

hello. i have installed confluence 6.4 on FreeBSD. then 8090 port is opened, but 8091 port for syncronize is not open.Anyone knows why the 8091 port is not working?  

here is my start log.  
root@confluence:/ # service confluence start  
Starting CONFLUENCE"man security" gives very good advice on how to tune the security of your  
FreeBSD system.  
If you encounter issues starting up Confluence, please see the Installation guide at <http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide>  

Server startup logs are located in /home/atlassian/confluence/logs/catalina.out  
---------------------------------------------------------------------------Using Java: /usr/local/bin/java  
2017-05-23 08:23:14,244 INFO \[main\] \[atlassian.confluence.bootstrap.SynchronyProxyWatchdog\] A Context element for ${confluence.context.path}/synchrony-proxy is found in /home/atlassian/confluence/conf/server.xml. No further action is required  
---------------------------------------------------------------------------Using CATALINA_BASE: /home/atlassian/confluence  
Using CATALINA_HOME: /home/atlassian/confluence  
Using CATALINA_TMPDIR: /home/atlassian/confluence/temp  
Using JRE_HOME: /usr/local  
Using CLASSPATH: /home/atlassian/confluence/bin/bootstrap.jar:/home/atlassian/confluence/bin/tomcat-juli.jar  
Using CATALINA_PID: /home/atlassian/confluence/work/catalina.pid  
Tomcat started.  
root@confluence:/ #  

here is my network log  

root@confluence:/ # netstat -a -n  
Active Internet connections (including servers)  
Proto Recv-Q Send-Q Local Address Foreign Address (state)  
tcp4 0 0 127.0.0.1.8000 \*.\* LISTEN  
tcp46 0 0 \*.8090 \*.\* LISTEN  
udp4 0 0 \*.514 \*.\*  
udp6 0 0 \*.514 \*.\*


Answers:
author: Nic Brough -Adaptavist-
body: Is your firewall blocking it? Is synchrony running at all? If it's not, what does the log say?

comments: author: Seunghee Oh
body: The log was captured in confluence server. and synchrony is not tunning at all. So I checked the network port. then 8091 port was known as sunc is not opened.


author: Nic Brough -Adaptavist-
body: Ok, so if Synchrony is not running, then port 8091 is not in use. So I'm not sure what the question is now. I wouldn't expect the port to be in use as the concurrent editor functions are off.


author: Seunghee Oh
body: I've changed DB library. then it was solved. I think the synhrony service does not run because of database problem.

thank you


author: zeng cai
body: Hello, I now 8091 port can not start, with your problems like, you are to change the database configuration to solve the problem? Please inform the specific solution, thank you


author: zeng cai
body: Hello, I now 8091 port can not start, with your problems like, you are to change the database configuration to solve the problem? Please inform the specific solution, thank you


author: Nic Brough -Adaptavist-
body: You need to open the port in the firewall, so the application can use it. You can turn Synchrony off and revert to non-collaborative editing (Admin -\> Collaborative editing -\> off) if you don't want to open the port.
Which REST API can I use to pull content from my confluence pages?
Asked by Alexander Ahn:

I am interested in pulling content from my confluence pages as a json or xml in an automated way. Is there a REST API for this? The closest I could find was <https://docs.atlassian.com/confluence/REST/latest-server/#content-getContentById>.

Thank you


Answers:
author: Stephen Deutsch
body: You should be able to use any of the APIs under the "content" section to retrieve page content like you mentioned. You have a few choices, it just depends on what your needs are.

comments: author: Alexander Ahn
body: Thank you
How to use Confluence labels in charts?
Asked by Erika Smith:

I would like to create a bar chart that pulls all the page labels under an ancestor and counts how many times that label occurs on a page. How can I accomplish this?


Answers:
author: Jack Brickey
body: Hi [@Erika Smith](/t5/user/viewprofilepage/user-id/1133463) , I'm unsure which platform you are on. In Cloud this is not possible OOTB. I'm unsure if any addon would help. This is a very specific request that I have never personally seen requested previously.


Tags: chart

label
Is it possible to create a reusable checklist from an existing page?
Asked by Jason Mathison:

We have a page of best practices for our micro-services. It is one large page with a Table of Contents macro to link to each each practice.

My ideal would be to generate a copy of this page for each service, with each line of the TOC including a persistent checkbox.


Answers:
author: Eva Kasiak
body: Hi Jason,

Possibly creating template in Confluence would help? This way you could have template dedicated to each service where TOC would consist checkbox and some custom values/macros etc.

comments: author: Jason Mathison
body: Is there a way to get a checkbox in front of every line of a table of contents created by the TOC macro? I looked through the documentation for the TOC macro and couldn't find anything promising.
Error recognising word format during import
Asked by Gerhard le Roux:

I have used the word import tool a number of times. But recently I get an error message during the selection of the word file telling me "Only Word documents can be imported". Needless to say the file is obviously a word file. I have tried this with a range of dummy files (docx, word 97 and rtf) and with content being a simple hello-world sentence, but still get the same results. Please help.


Answers:
author: Monique vdB
body: Hi Gerhard -- what product is this about? I can tag it so you can find an answer.

comments: author: Gerhard le Roux
body: Sorry for late response, the message got lost in my mail. This is for confluence.


author: mikeec11
body: Hi [@Gerhard le Roux](/t5/user/viewprofilepage/user-id/378235) [@Monique vdB](/t5/user/viewprofilepage/user-id/786286) , did this question ever get resolved? I am a new user and having the same problem

Mike


author: Daniel Eads
body: Hi [@mikeec11](/t5/user/viewprofilepage/user-id/3898622) - welcome to the Community! I just want to verify that you're on Confluence Cloud as well (URL ends in atlassian.net) vs Confluence Server (url might be something like wiki.yourcompany.com).

Would you also be able to provide the following?

1. A screenshot of the error you see when trying to import into Confluence
2. A copy of the file (either uploaded to Google Drive / Dropbox / etc or emailed to me directly - deads at atlassian.com). If you can reproduce the problem with a new Word document that just says "hello" or something, even better!

Thanks very much - looking forward to figuring out what's going on here!

Cheers,  
Daniel \| Atlassian Support


Tags: confluence-cloud

import
Do Restricted pages show up in Confluence searches?
Asked by Robert Glasscock:

I am working in a multi-departmental environment under the same confluence space, and my team is looking at ways to use confluence to document some of our procedures. These procedures at times reference direct client contract data.

I'm wondering:

1. if we set the veiw and edit restrictions to only be visible by members of my team, would the page show up in a search of the overall Jira space if the user running the search doesn't have the view access?
2. If so, would that search still show the snippet of the article if the user running the search doesn't have the view access?


Answers:
author: Maarten Cautreels
body: Hi Robert,

As mentioned in this [older question](https://community.atlassian.com/t5/Confluence-questions/Do-restricted-pages-appear-in-that-space-s-search-results/qaq-p/219524), restricted pages will never popup in these user's search results, not even the title.

Best,

Maarten


author: Karen_Mustain
body: If you have been affected by this issue. Please review the following bug request and upvote it.

<https://jira.atlassian.com/browse/CONFSERVER-36393>
How can I remove images from Confluence that have already been removed from a page?
Asked by erin_peterson:

Scenario:

I upload an image to Confluence. I decide I don't like it, so I delete the image. When I go to create a gallery, that image still appears, which tells me that it is still hanging out somewhere in the system. How can I remove it for good? Thank you!


Answers:
author: Thomas Schlegel
body: Hi Erin,

go to the attachments of your page and delete the image there.

Changing a page in Confluence does not remove any attachment. It is just not displayed anymore.

The Gallery macro loads all of your images attached to the page.


author: Dirk Schiller
body: Hello everyone, I've been wondering why images continue to stay as attachments even after they have been removed from the page. In my use case, this doesn't seem to make sense. It not only creates issues for users who are reading my pages but also leads to resource errors for those images that were originally part of the page but have been replaced by new ones, resulting in strange attachments that won't be displayed. Additionally, it's confusing to see an attached image that is no longer part of the page's content. Is there a way to automatically delete the attachment when an image is removed from the page?


Tags: gallery

image
query the confluence db to find the list of contributor and numbers of creates,edits,etc
Asked by lance_lyons:

Is there a way to query the confluence db to find the list of contributors and numbers of creates, edits, etc across the entire confluence set of spaces?

trying to figure out who the top 10, top 20 contributors are across all spaces.


Answers:
author: Mirek
body: HI,

I think this might be helpful

<https://confluence.atlassian.com/confkb/how-to-get-a-list-of-users-contributors-who-have-modified-content-recently-858709256.html>

There is also a Contributor Macro that might also give required information

<https://confluence.atlassian.com/doc/contributors-summary-macro-183470224.html>


Tags: confluence-administration
How do I resolve this?
Asked by Nadav Dahan:

import com.atlassian.++webresource++ .api.assembler.PageBuilderService;  
import org.++springframework++.beans.factory.annotation.Autowired;

While writing a plugin, I need to add these to imports. But the "webresource" and the "springframework" fieldds appear red and a pop up says " cannot resolve symbol. How can i fix this?


Answers:
author: Thomas Schlegel
body: Hi Nadav,

there's another community for developer's issues:

<https://community.developer.atlassian.com/>

Maybe you get an answer there sooner

comments: author: Nadav Dahan
body: thanks...


Tags: app
Label mandatory for attachment upload in Confluence
Asked by SUKANTAJ:

Will it be possibe to make lable as mandatory when user uplaod attachment in Confluence ?


Answers:
author: Jack Brickey
body: Hi [@SUKANTAJ](/t5/user/viewprofilepage/user-id/644565) ,

I realize this is a very old Post but I am doing a little bit of cleanup in the community. I'm assuming that you have already found your answer to this but maybe if future members search for this my answer will help. OOTB, there is no means of accomplishing this. You would have to look at an add-on solution. It would be worth looking in the marketplace.
move page error
Asked by IT Autel:

When I move page to another page, it is return following errors:

The following error(s) occurred:  
Move failed. There was a problem contacting the server.

How can I check it.


Answers:
author: Brenton Czorny
body: same issue for me - any advice? thanks


author: Mathilde Escudie
body: Do you use a cloud or server instance?

For a server, perhaps [this page](https://confluence.atlassian.com/confkb/unable-to-move-pages-due-to-error-there-was-a-problem-contacting-the-server-215485073.html)can help you.