youngmon/atlassian-qna huggingface dataset:
I want to use jira with confluence
Asked by Theo Geelen:

How can i get jira on demand without creating a new url. I cann't add jira on demand to my license.


Answers:
author: Theo Geelen
body: Making it easier is for me the best option :-) I'm just a common user and not into technique. I will try the documentatieon. Hope it helps. Thanks.


author: Abdoulaye Kindy Diallo
body: Theo, you may want to refer to this [answer](http://www.atlassian.com/licensing/ondemand#managingatlassianondemandsubscription-6) regarding this concern. You could also have a look at this specific [documentation](https://confluence.atlassian.com/display/ONDEMANDKB/How+to+Add+JIRA+to+a+Confluence-only+OnDemand). Hope that helps !!!

comments: author: Michael Knight
body: Basically you cannot do this directly. We're currently working on making this easier.


author: Theo Geelen
body: Is there a timeline for this to happen? thks


Tags: cloud

confluence-cloud
OnDemand Activity Stream gadget rendering an error
Asked by Guy L Winterbotham:

This started appearing the week of 12/3/2012

Error rendering macro 'gadget' : The gadget at https://\[xxx\].atlassian.net/rest/gadgets/1.0/g/com.atlassian.streams.streams-jira-plugin:activitystream-gadget/gadgets/activitystream-gadget.xml was not added to this Confluence instance yet.

It has had no issue until this week. The same error renders when I edit the widget


Answers:
author: LuizA
body: Hello There,

To better identify what can be happening with your instance we will need to take a look at your log files, so in this case I would suggest you to raise a support ticket at our [support.atlassian.com](http://support.atlassian.com), also please attach your support zip to the ticket to help in the investigation.

Regards,

LJ.

comments: author: Guy L Winterbotham
body: Created a issue request so consider this question closed


Tags: activity-stream

gadget
Import to Confluence 4.3 from On Demand
Asked by Elise LaTorre:

We are currently working in Confluence On Demand while our dev team sets up our hosted version (4.3). Will we be able to export our spaces from On Demand and import them into 4.3? Any pitfalls or tips?


Answers:
author: Elise LaTorre
body: Hi Daniel,

We are in the process of installing 4.3 on our company servers. For now, we are working in the On Demand trial version of Confluence. Our concern is whether we will be able to import the spaces we've created. Obviously, we don't want to do a lot of work that will have to be recreated.

Does that clarify?

comments: author: Daniel Borcherding
body: Hello Elise,

I see what you are trying to do now. You are using a trial OnDemand instance, but eventually want you own version of Confluence installed on your servers. This is a great idea and should work jsut fine.

The issue is that you have to have Confluence 5.0-EAP version of Confluence I linked you to above installed on your company servers. Version 4.3.x will not be up to date enough to accept an xml export from on Demand. xml data exports only work from the same Confluence release.

The second link I included should detail the process of your export and restore in detail.

You should be able to get your Data out of OnDemand without isse.

Please let me know if that makes sense to you.


author: AndrewA
body: Hi Elise,  
The one thing I would warn about is making sure that the version you are hosting is as up to date as possible when the export happens (as OnDemand is updated frequently) but if you are doing XML export of the spaces being a minor version off will typically be okay.

Cheers,  
Andrew

comments: author: Elise LaTorre
body: Hi Andrew,

Thank you for your response. Just to clarify, we will be:

* Exporting from On Demand (using this in trial mode now)
* Importing into hosted 4.3

Does this change anything?


author: Daniel Borcherding
body: Hello Elise,

Just to clarify, when you say that you are migrating to hosted do you mean that you have set up your own instance on your own servers? The term "Hosted" gets a bit convoluted here at Atlassian because we had previously offered a service where you could basically deploy you instance on a slice of our machines. This was called our hosted service. It has since been superceeded with our OnDemand program.

To expand on what Andrew said. Our OnDemand Platform is running a version of Confluence that is post 4.3. We have links to download the most up to date version through our Early Access Program below.

<http://www.atlassian.com/software/confluence/download-eap>

This is a version of our product is an early version of Confluence 5.0 that we deploy to our OnDemand instnaces.

We have the following guide that may help answer some of the transition woes.

<https://confluence.atlassian.com/display/DOC/Migrating+from+Confluence+OnDemand+to+a+Confluence+Installed+Site>

Please let us know if you have any further questions.
Restrict a page from an Administrator?
Asked by John Sweetwood:

Is it possible to restrict viewing a page for a Confluence Administrator?


Answers:
author: Septa Cahyadiputra
body: Hi there,

As describe by Ole, it is not possible for you to retrict a meber of **confluence-administrators** group to access the page. Mentioned by our documentation [here](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview), member of **confluence-administrators** group is a **super user**which will bypass any space permission.

**However,** if a page is restricted, the member of this group won't be able to access the page (hidden) without knowing the direct URL to the page as describe [here](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview#GlobalPermissionsOverview-Comparingtheconfluence-administratorsgroupwiththeadministratorpermissions).

Hope it clarify your doubts.

Cheers,  
Septa Cahyadiputra

comments: author: John Sweetwood
body: great. thank you!


author: Septa Cahyadiputra
body: Not a problem, it is my pleasure :)


author: John Sweetwood
body: Coming back to this, there was a Space that was restricted to certain people not including, and this space was still visible to me as an administrator on the Dashboard.


author: Ole Kristensen
body: For =\> yes

From =\> no

Please elaborate on what you're trying to achieve?

comments: author: John Sweetwood
body: The purpose of this view restriction is for only HR to see these pages that consist of HR information.


author: C. Faysal
body: users inside the group confluence-administrators will bypass any space permissions i guess...


author: William Zanchet [Atlassian]
body: Yes, you just need to go to this page, and then B*rowse \> Space Admin (You need to be an Admin of the Space) \> Permissions* , and just give to you the individual permission. That way only you will have access to that page.  

I hope this helps.  

Cheers,  

WZ


author: C. Faysal
body: users in the group "confluence-administrators" will always see everything...

restrictions always do include the persons/groups you set. admins will bypass this


Tags: restriction
There are no spaces at the moment at dashboard after upgrade
Asked by frodesundby:

I've upgraded from Comfluence 4.2.4 to 4.3.3 on one of our test environments.

The upgrade seemed successfull and I didn't see any indications in the log-file that anything was awry.

Once the upgrade completed, I performed a content re-indexation.

When I go to the dashboard I don't see any spaces. There are no spaces at the moment is displayed.

System information shows that I have 349 Total Spaces.

I am aslo able to find and enter all the spaces when navigating the space directory.

Any advice would be much appreciated!


Answers:
author: Septa Cahyadiputra
body: Hi there,

It seems that you are encountering a known issue which describe on our published knowledge base article here:

* [Space Missing After Upgrade to Confluence 4.3 or Higher](https://confluence.atlassian.com/display/CONFKB/Spaces+Missing+After+Upgrade+to+Confluence+4.3+Or+Higher)

The easiest way to diagnose if you are encountering the above issue is by executing the following SQL query and see if it return any result:

```
SELECT * FROM SPACES WHERE SPACESTATUS IS NULL;
```

If the above query return any result, please refer to the suggested resolution provided on the KB article. Hope it helps.

Cheers,  
Septa Cahyadiputra

comments: author: Septa Cahyadiputra
body: My pleasure :)


author: frodesundby
body: So it is - thank you very much for your prompt reply!

Best regards

Frode Sundby


Tags: space

upgrade
Internal user directory
Asked by Bj?rn Eitmann:

Hi \*

Our first directory ist the "Delegated LDAP Authentication" for all users with domain "domain_a".

The seceond directory is the "Confluence internal directory".

Problem:

If i want to give access to a user with another domain, Confluence is not asking for a directory so that i couls choose the "internal" one. In JIRA it is like that!

How can i give access to these users who did not have the domain_a and put them into the "internal directory"

Thanks!


Answers:
author: GuilhermeA
body: Hello Beitmann,  

Unfortunately this is by default the first one. So if the first one is Internal, it will be created in Internal, otherwise it would be created in another and could grant you an error.

We have created a feature request to allow you to use it just like JIRA:

<https://jira.atlassian.com/browse/CONF-22296>

But in the meantime you'll need to put the internal in first and then create the User

Hope this helps!

Cheers

Guilherme


Tags: user-directory
How to count the number of articles per user
Asked by Dilpreet Sohanpal:

Hello All,

I have a requirement to count the number of articles CREATED by each user along with the date of article creation.

Please could some let me know how this can be done. I have default Database which comes with Confluenece.

Thanks

Dilpreet


Answers:
author: PeterKoczan
body: Hi,

In MySQL you could use something like this:

```
select creator,date_format(CREATIONDATE,'%Y-%m-%d'),count(*) from CONTENT where prevver is null and creator is not null group by creator,date_format(CREATIONDATE,'%Y-%m-%d') order by creator,date_format(CREATIONDATE,'%Y-%m-%d')
```

Cheers,

Peter


Tags: count

user
View permission problem
Asked by Alexander Hildebrandt:

Hello,

I'm running Confluence 3.5

I permitted another person to view a whole space and tried to to delete my view permission. As soon as I save the new settings and open the permission menu again, I'm still in the list.

I only want the other person to view the space. How can I solve this?

![](../../../upfiles/Confluence_screenshot_1.png)


Answers:
author: Alexander Hildebrandt
body: Not solved, but thanks for trying.


author: C. Faysal
body: hi,

can you add a screenshot snippet from the permissions you've set?

comments: author: Alexander Hildebrandt
body: screenshot uploaded.


author: C. Faysal
body: hmm even if i use parent restrictions i am able to remove myself from view restriction....

try removing all restrictions for that page and save it. then only add the user you want to have view access

also have a look at [this](https://confluence.atlassian.com/display/DOC/Page+Restrictions)

note this line
> **You cannot exclude yourself**
>
> As creator or editor of a page, you cannot use page restrictions to deny yourself access to the page. Confluence will automatically add your username into the list of users/groups allowed to view/edit the page. If you remove your username, Confluence will put it back again.


author: Alexander Hildebrandt
body: Hi,

what do you mean with parent restrictions?

Following your advice, I had removed all restrictions and just added the user I want to have view access. No success, I was automatically added to the list with view permissios

According to your link: I haven't edited nor created the page.

What do you mean with parents restricitons, same as inherited restrictions?


author: C. Faysal
body: > What do you mean with parents restricitons, same as inherited restrictions?

yes i.e. from a superior page.

but what you are describing sounds really odd...

could you try removing your restriction from inside "space admin/restricted pages"?
The "edit bar" moves with the whole page on iOS
Asked by m:

Hi,

we observed the following behaviour on iPAD and iPhone. The edit bar, which contains e.g. the table and link button, doesn't stay on top when you scroll down in the editor mode.

This is the normal behaviour on Firefox and InternetExplorer, but doesn't work on Safari on iOS.

Best,

Marcel

<br />


Answers:
author: Giuliano C.
body: Hello Marcel,

I've saw that you could find through <https://support.atlassian.com> that this function is an existing Feature Request for Confluence:

<https://jira.atlassian.com/browse/CONF-19523>

Sorry that Confluence doesn't have a concrete solution for this trouble at the moment, but, I hope that as soon as possible we will handle this one.

All the best,

Giuliano Tenedini
Easier way to Migrate to External Database in Confluence
Asked by Baris Guner:

Hi,

Is there an easier way to Migrate to External Database in Confluence without the need to rerun the whole setup including entering a new license etc. ? In Jira or Fisheye there are easier tools to do this even after you have used the eval database for a while. We are evaluating Confluence and I'd like to move it to PostgreSQL but it seems like the documentation wants me to do a fresh start with new confluence home directory where I lose my eval license as the new startup generates a new Server ID where I cannot enter my eval one. Or should I just ignore and create a new eval license?

Thanks in advance,

Baris


Answers:
author: Septa Cahyadiputra
body: Hi Baris,

If the migration issue that you concern about is only regarding "Server ID", please not to worry as it is not bind to your license. So you could applied your previous license to the new instance without issue as long as the license applied only on one instance.

Please refer to our [documentation here](https://confluence.atlassian.com/pages/viewpage.action?pageId=151519275) for detailed information regarding Server ID.

Hope it helps.

Cheers,  
Septa Cahyadiputra


author: LucasA
body: Hi Baris,  

Confluence license is stored on the confluence home directory instead of the database as in o JIRA. I believe the best way would be creating a full Confluence backup and setting up a new Confluence instance with PostgreSQL. It will require your license key once again, but it will be correctly instaled. After that, just load the Confluence backup file into your new Confluence and all the content will be restored.

Best regards,  
Lucas Timm

comments: author: Baris Guner
body: Thanks for the backup/restore tips Lucas. My main concern was to do with the ServerID - License relationship and if I had to get a new license each time I migrate.

Cheers,

Baris Guner


Tags: confluence-administration

database

postgres
Page URL in exported PDF footer
Asked by Adam Jacobson:

Hi all,

I'd like to include a page's URL (either in full or tinyurl form) in the footer of a PDF export.

Perhaps I could use the CSS *content* property in combination with something. Does anybody know if this is possible?

Thanks.


Answers:
author: Daniel Borcherding
body: Hello Adam,

There is no combination of CSS that is going to allow this information to be displayed on the page. I dida sample export of a test space and saw for my export the fields that you are looking for are simply not included. CSS is used from styling elemets on a page. That it to say putting them where you want them and making them pretty.

From the documentation we see that Confluence can only render out html and css elements from the Confluence Admin \> PDF Layout page. There is currently no way to add velocity (dynamically generated) elements to these page exports.

This is tracked in our community bug tracker below.

<https://jira.atlassian.com/browse/CONF-16527>

Please let us know if there is anything we can further clarify.

comments: author: Adam Jacobson
body: Thanks for the information Daniel.


author: Adam Jacobson
body: One more thing to clarify please Daniel. An alternative for me is to include the tiny URL in the page content. By googling and hacking around, I can achieve this on the displayed page with a user macro that looks like this:

```
$action.getGlobalSettings().getBaseUrl()/x/$action.getTinyUrl()
```

However, when exporting to PDF only the base URL is rendered correctly and the getTinyURL part shows literally as 'getTinyURL()'.

Could there be a way to ensure the getTinyURL part is also rendered correctly?


author: William Zanchet [Atlassian]
body: Hey Adam,  

I found a few CSS codes for PDF footer in this documentation: <https://confluence.atlassian.com/display/DOC/Customising+Exports+to+PDF>

I hope this helps.  

Cheers,  

WZ


Tags: pdf
Confluence 4.3.2 Dashboard is not displaying all of the spaces which exist in our Production environment
Asked by Jennifer Boyd:

We are testing Confluence 4.3.2 in preparation for roll out. My user has found some things that she has questions on. Here are her notes. I will add her attachment that has screen shots as well.

NEW DASHBOARD -- Global Spaces. I can see that these match up with production except in the case where spaces have been added in PROD after the TEST environment was created (which is fine). However, when I click on the View All I am not able to find the rest of the 163 spaces. After clicking on View All, I am taken to a new Space Directory which has tabs for All Spaces, Global Spaces, Personal Spaces, Favorite Spaces and then the Space Categories, but there are only 8 showing under Global Spaces. Where are the rest of them? I happened to log on to the Atlassian site today (<https://confluence.atlassian.com/spacedirectory/view.action>) to look for something and I see their Space Directory has page numbers at the bottom of the screen when you are looking at All Spaces or Global Spaces to get to the rest of the pages. Where are the page numbers in our Space Directory?


Answers:
author: Wetter Ji??
body: Hello, i have similar problem after upgrade. All SPACESTATUS are CURRENT but I'm able to see only one space. Could you help me? Thank you.


author: Septa Cahyadiputra
body: Hi there,

It seems that you are encountering a known issue which describe on our published knowledge base article here:

* [Space Missing After Upgrade to Confluence 4.3 or Higher](https://confluence.atlassian.com/display/CONFKB/Spaces+Missing+After+Upgrade+to+Confluence+4.3+Or+Higher)

The easiest way to diagnose if you are encountering the above issue is by executing the following SQL query and see if it return any result:

```
SELECT * FROM SPACES WHERE SPACESTATUS IS NULL;
```

If the above query return any result, please refer to the suggested resolution provided on the KB article. Hope it helps.

Cheers,  
Septa Cahyadiputra


author: Selcuk Savas
body: Does she have access to see all spaces?
How to Unscribe a user from changes in the last 24 hours email
Asked by rsingh:

We are using 4.2.2 and users are configured so that they come from Active Directory which are readonly in conflunce. When a user leaves they are disabled in AD but they still get the email with the changes in the last 24 hours. How can I disable this email from going to users that are disabled in AD?


Answers:
author: rsingh
body: After contacting support their reply

Unfortunately Confluence does not sync the "disabled" flag from Active Directory, so it has no way of knowing that the user is disabled. There is an open feature request to have this added [CONF-24786](https://jira.atlassian.com/browse/CONF-24786), so if you'd like to see this added, please add your vote to this issue, and feel free to add yourself as a watcher to keep updated on any progress. If this request was implemented, then any user disabled in AD would not receive the email, as they would be flagged inactive automatically in Confluence.

One workaround you could use, as mentioned in the request, is to add a check in the user filter for the disabled flag, which means users who are disabled will no longer sync to Confluence. For example you could use something like this to fetch every user who is not disabled:

```
(&(objectCategory=Person)(sAMAccountName=*)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))
```

This workaround has the disadvantage that any history for that user in Confluence will be displayed either only by their username, or as "Anonymous".

An alternative workaround which would still preserve the user details in document history, is to add to the process that any users disabled in AD also have any groups which give them access to Confluence removed too. If a user is synchronised but is not a member of any groups with access, they should not receive this email.

I have used the workaround remove user from all groups in confluence.


author: Selcuk Savas
body: They may still active on watching list. for the sapce or email setting.

Make the user open the setting menu under their user name on the top right corner next to search field.

Click on Email and then edit button.

Untick the Subscribe to daily updates

Click on submit.

It should stop daily updates.

I hope this help.

Cheers,

Selcuk
Confluence email is not rendering correctly in Outlook 2010
Asked by Qualcomm Support:

Hi Team,

Could you please confirm me if the following link is also applicable for Outlook 2010.

URL: <https://confluence.atlassian.com/display/CONFKB/Email+is+Misaligned+in+Outlook+2007>

Please revert with your valuable response.

Thanks,

Qualcomm Support


Answers:
author: Selcuk Savas
body: It should be applicable to Outlook 2010 as well.

Editing the email template may be the ultimate resolution for this issue.

I hope this helps.

Cheers,

Selcuk
How to disable the 'Edit Document' link
Asked by Rick Wolfe:

Whenever I attach a word doc or an excel spreadsheet there appears a link box 'Edit Document'. How can I make so that box does not appear?


Answers:
author: Miranda Rawson
body: Hi Wolfeman13,

Is the box appearing over the document itself, after using the Office Word Macro? There is currently a [bug](https://jira.atlassian.com/browse/CONFDEV-11817) that we are aware of that is causing this problem. I would encourage you to vote/comment on this to raise it's awareness.

I'm sorry for the current inconvenience, hopefully we will have this resolved soon.

Miranda


Tags: cloud

confluence-cloud