youngmon/atlassian-qna huggingface dataset:
showing only licensed users
Asked by Tim_Deardeuff:

I am trying to identify the users that are going against my license. When I look at the users page I see all the users in the ldap directory, which number in the thousands. How can I just see the 23 users who have been granted access?


Answers:
author: Mikael Sandberg
body: If you go to Administration \> Group permissions you will see which group/s that have permission to use Confluence, then go to Groups and click on the group to see which users belong to it.

comments: author: Tim_Deardeuff
body: Thanks for this answer Mikael, I can use it to determine active and perhaps obsolete users. I still believe Atlassian should be providing a better solution. Showing every person in my LDAP (AD) directory is not useful ever. But if we want to have SSO we also have to see every user in the company (more or less).

Thank you for your assistance.

Tim


author: Gundlupet Sreenidhi
body: In Confluence, the License details page will indicate the number of users allowed to use Confluence (registered users).

This is calculated based on the settings of the 'can use' global permissions on the confluence site.

Go to Administration --\> Global Permissions

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/35493i736134A3719F0C74/image-size/large?v=v2&px=999 "image.png")

The number is the distinct sum of users from all the groups having the 'can use' permission


Tags: confluence-server

server
Adding sub folders to Parent Folders
Asked by Manish Rajak:

Hi,

I tring to add sub folder/space to Parent folder but not able to do ?

Does this system allows to add Child folder to the Parent one

Manish


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "folders"? Confluence doesn't have them, so you need to explain.


Tags: cloud

confluence-cloud
Can respondent edit a response in easy form?
Asked by Kathy White:

We want to create an easy form questionnaire in which respondents would need to edit their responses, e.g., come back and add or change information. Is there a Save for later functionality for responses, or a workaround, e.g., linked pages?


Answers:
author: Brant Schroeder
body: [@Kathy White](/t5/user/viewprofilepage/user-id/2156264)

Per their documentation, it looks like you can only edit the form and not responses. <https://artemis.atlassian.net/wiki/spaces/SUP/pages/410911075/Easy+Forms+Server+-+User+Guide>


Tags: confluence-server

server
How do I exclude the current article in a 'Content by Label' macro?
Asked by Eric Slosser:

I have Content-by-Label macro to fill in the 'Related Articles' section at the bottom of a page.

The current article satisfies all the filters. But it's confusing to see that current page in the 'related articles' section.

How can I filter out the current page?


Answers:
author: roman
body: [@Eric Slosser](/t5/user/viewprofilepage/user-id/1165136),

I don't think this is currently possible. There is an existing feature request in Atlassian's Jira: <https://jira.atlassian.com/browse/CONFSERVER-5245>.

Roman.

comments: author: Eric Slosser
body: Thanks, Roman. I see the feature request is also logged to the cloud version, <https://jira.atlassian.com/browse/CONFCLOUD-5245>.

To all:

If you are reading this thread, and also desire the feature, please visit one (or both) of the feature requests and add note indicating that you, too, would like the feature.
Team Calendars will allow multiple room bookings
Asked by Simon Logan:

We use Team Calendars as a room booking system, is there a way to stop a room being booked at the same time by more than one person?

I can see this feature request - <https://jira.atlassian.com/browse/CONFSERVER-51301> - is this still valid? It sounds like it covers what I'm asking.

Regards

Simon


Answers:
author: AhmadDanial
body: Hi there, Simon.

Yes, the Suggestion is still valid as it is under the **Gathering Interest** status as of now. I encourage you to click the *Vote* and *Watch* links near the top right to show support for the feature. By doing this, it will ensure you are proactively informed of progress and updates going forward. Feel free to share any feedbacks that you have by leaving a comment on the ticket as this helps us prioritize \& understand the use case of the feature request.

I have also included the question you asked here for internal reference purposes too. Meanwhile, let me know if I can assist you with any others concerns that you have with Confluence. Thanks.


Tags: team-calendars-for-confluence
Confluence - Draft Issue
Asked by Gareth Tait:

Hi

We have one user on Confluence right now, who happens to use it the most, when trying to save a draft receives the attached error. Cache has been cleared, different browsers have been tried but still the same persistent error.

![Draft_Error.PNG](/t5/image/serverpage/image-id/35456i275B6A76664F2FCC/image-size/large?v=v2&px=999 "Draft_Error.PNG")

We are using Confluence 6.4.3. I was reading the collaborative issue on the listed problems for Confluence but that isn't related to this particular problem.

I am unsure what else could be causing this. I checked out the Atlassian logs but nothing is reported for this particular user in regards to drafts. Does this log somewhere else?

Regards,

Gareth


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Andrew,

could you copy the content of the page to the clipboard, clear the page \& try to save. If this works, it's something in the page content.

In rare circumstances, especially when the page has content copied from other sources (mail, etc.) the page content cannot be written to database. This should be logged in the application log. Check for smileys, etc. They might cause this issue.

Best

JP

comments: author: Gareth Tait
body: Hi Jan

Thanks for the response. To clarify the user adds macros to the pages quite frequently. It looks like the macros may be behind this potentially. From what the end user has told me it is not always consistent. Note macro and UI expand macros are being used.

I noticed this error and this problem on JIRA: <https://jira.atlassian.com/browse/CONFSERVER-52504>

![ConfluenceError.png](https://community.atlassian.com/t5/image/serverpage/image-id/35575i7B2B399B4FF2BDA8/image-size/large?v=v2&px=999 "ConfluenceError.png")

Regards,

Gareth


author: JP _AC Bielefeld Leader_
body: Macros can be an issue... Anything more on the log, when trying to save the page? The warning points to a database issue. You might want to install the Confluence Source Editor from Atlassian:

<https://marketplace.atlassian.com/apps/1210722/confluence-source-editor>

and enable it for you \& the user. The editor allows you to view \& edit the Confluence storage format when editing a page. This can help when trying to identify the macro or code causing the issue. I would edit the page, open the source editor, copy the content in there out to another notepad (or favorite) editor \& trying to identify the macros. Delete them one by one \& copy the content back in the source editor window \& try to save the page. We had this issue once in a while \& that was our way to solve the problem...

Best

JP


author: Gareth Tait
body: Hi Andrew

We store the logs somewhere different but I do have that log file open.

Gareth

comments: author: Andrew
body: Only draft error and only one problem user? Do You get some different error or time lag when save big page?  
We had of save page problem when database server poor performance.


author: Andrew
body: Are You looking here? application-data/confluence/logs/atlassian-confluence.log


Tags: draft
Configure the Sidebar
Asked by Silke K?hler:

I would like to adapt different sidebars in different spaces, but I don't find a way to do this. I found this documentation (link below), but I don't have the pencil to click on...

I would be more than happy, if someone could help me:)

<https://confluence.atlassian.com/doc/configure-the-sidebar-317194694.html>


Answers:
author: Thomas Schlegel
body: Hi [@Silke K?hler](/t5/user/viewprofilepage/user-id/1495709),

you have to click on "Space Tools", then select "Configure Sidebar" in the lower left corner.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/35467iC754D1697E3B3614/image-size/large?v=v2&px=999 "image.png")

You need space administration permission to do this.

comments: author: Silke K?hler
body: Thanks a lot!!

not that difficult, but I think I ignored it by mistake...


Tags: confluence-server

server
Renew license key
Asked by Alexandr Tyurnikov:

Hi  
Our company bought Confluence Server license.  
I installed Confluence instance and used license key. But some problems had occurred and I was forced reinstall the instance. And now my license key doesn't work, because server ID was changed.  
Please, help my. Our team so is waiting Confluence but we can't use it.  
Thanks.

SEN-12655579


Answers:
author: Mirek
body: Hi [@Alexandr Tyurnikov](/t5/user/viewprofilepage/user-id/2154875) - Welcome to the Community! :)

To be clear.. What is Server ID..

<https://confluence.atlassian.com/confkb/what-is-the-confluence-server-id-151519275.html>

You can try to change your server ID to the old value

<https://confluence.atlassian.com/confkb/how-to-change-the-server-id-of-confluence-211649693.html>

or contact Atlassian Sales team to help you with the key for new server ID

<https://www.atlassian.com/company/contact/purchasing-licensing>


Tags: confluence-server

server
How can I add a photo on the profile of another user?
Asked by shannon cinnamon:

Hi there,

How can I add a photo on the profile of the member of my team?

Thanks,

Regards,

Myriam


Answers:
author: Christos Moysiadis
body: Well i think you should teach them how to do it :D

It saves u time :)

Except this.... i have this link for you: <https://community.atlassian.com/t5/Confluence-questions/How-do-I-change-other-users-profile-pictures/qaq-p/77867>

Best regards

CM
Macro page index from specific area
Asked by Magdalena Kaczy?ska:

Dear Atlassian Team,

My problem is that I would like to insert a macro page index that would collect and show only pages from a specific area, i.e. subpages of a specific page in alphabetical order. Can I somehow modify the code of this macro in a specific place, is there any other solution?


Answers:
author: JP _AC Bielefeld Leader_
body: Hi Magdalena,

will

<https://confluence.atlassian.com/doc/page-tree-macro-163414255.html>

help you or rather

<https://confluence.atlassian.com/doc/children-display-macro-139501.html>

Best

JP
installer stuck on "We're just setting up your database. This can take a little while."
Asked by Trond Jakob Sj?vang:

I'm installing Confluence 6.12 on Ubuntu 18.04 in Azure (vm size b2s)

As we try to migrate as many services as possible to paas we wish to use a managed sql database and have provisioned a mssql-service (Standard S1: 20 DTUs).

After installing I go through the setup-wizard, choose production setup, enter license, select mssql as db and enter my connection string, user name and password.

"Test connection" returns successful, but when I click next the installer is stuck.

It has been spinning for 60+ minutes now.

I've tried looking at logs in /opt/atlassian/confluence/logs to see if anything weird is happening but not found anything useful. And googling the issue and reading docs haven't given me anything obvious I need to fix either.


Answers:
author: Adrien Ragot _Requirement Yogi_
body: Hi Trond,

<br />

Have you found the solution? We have the same issue on Confluence 6.15: The installation of Confluence hangs forever on Microsoft SQL Server 2017, and ends up with an "APPARENT DEADLOCK" in the logs, sometimes with a "Valve" warning about the long request.

Thank you,

Adrien


Tags: azure

confluence-server

ms-sql

server
Problems following instruction / restore passwords to recover admin rights
Asked by Simon K?lberer:

Dear community,

I reactivated the confluence internal directory and deleted Jira user management for the Confluence server. Now I am locked out of confluence. I can login in Jira but not in Confluence. Confluence and Jira are both installed as a service.

I tried to follow this instruction to solve that issue:

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

However, I am stuck in step 3: starting Confluence manually not as as service.

Is there a way to start Confluence manually if it is orginally installed as a service? ("You can't start or stop Confluence manually using the `start-confluence.bat` and `stop-confluence.bat` file.")

Is there another possibilty to solve my initial problem of being locked out of Confluence, e.g. re-installing it?

Thanks for your help,

Simon


Answers:
author: Simon K?lberer
body: I figured it out: I have to start and stop the file startup_bundled_jre.bat in the installation directory to manually start confluence. After that I can use the "recovery_admin"-user to reactivate the internal user directory in confluence.


Tags: confluence-server

server
What is the stable confluence version after 6.9.0 release?
Asked by Deepika Malhotra:

HI All,

Please let us know what is the stable version of confluence data center?


Answers:
author: Nic Brough -Adaptavist-
body: It's the latest download available on the standard download page.

All versions Atlassian make available on the main download pages are "stable" by your definition.

We do recommend that you approach x.y.0 versions with some caution, as it is common to find they have some issues that are found when a major version goes out to a wider audience and the early adopters do a lot of testing. By all means test them, but most production deployments will be x.y.1 or above as early testing finds stuff Atlassian fix quickly.


Tags: confluence-server

server
Confluence template - Link Epic to a Jira filter
Asked by Jira Support Team @ Smals:

Hi Atlassian Support,

We have contacted the first line of support of Atlassian but they can not help us about our issue below. Thus they have adviced to contact you.

<br />

We would like create a new page template in Confluence that link an epic to a Jira Filter.  

To do that, we have created a new template with a variable :  
Epic : $epiclink  

And, after, we have created a User Macro with this content :  
## @noparams  

\<ac:macro ac:name="jiraissues"\>  
\<ac:parameter ac:name="renderMode"\>static\</ac:parameter\>  
\<ac:parameter ac:name="columns"\>key,summary,assignee,reporter\</ac:parameter\>  
\<ac:parameter ac:name="url"\>[https://\[jira_url\]/sr/jira.issueviews:searchrequest-rss/temp/SearchRequest.xml?jqlQuery=%22Epic](https://accjira.smals.be/sr/jira.issueviews:searchrequest-rss/temp/SearchRequest.xml?jqlQuery=%22Epic) Link%22+%3D+$epiclink\</ac:parameter\>  
\</ac:macro\>  

However, when we create a new page from the template, the Jira query does not perform because the $epiclink variable is not replaced with the value of the epic. We receive this message : Jira project doesn't exist or you don't have permission to view it.  

Can you tell us how we can use the template variable into the macro jira issues ?  

Kind regards


Answers:
author: Fabian Lim
body: Hi [Jira Support Team @ Smals](/t5/user/viewprofilepage/user-id/969006)

Unfortuantely, this is not possible as stated in this post: <https://community.atlassian.com/t5/Confluence-questions/Populate-JIRA-Issues-Macro-with-Variables-Template/qaq-p/1104243>


Tags: atl-adm

confluence-server

server
Does anyone have issues with the Confluence Source Editor in Firefox 62.0.3?
Asked by Bur Davis:

- Run Confluence in Firefox 62.0.3 in Windows 7.

- Edit a page

- Run Source Editor

Observed: source editor modal extends beyond window edges, 'Apply' and 'Cancel' buttons not visible

Expected: source editor modal should be entirely self-contained by browser window, 'Apply' and 'Cancel' buttons should be visible.

The only way I could resolve this issue was to resize the window, then restore it, then scroll to the bottom of the source editor window. Somehow that brought the buttons in view.


Answers:
author: roman
body: [@Bur Davis](/t5/user/viewprofilepage/user-id/92415),

which Confluence version are you using?

Roman.

comments: author: Bur Davis
body: 6.6.7


author: roman
body: [@Bur Davis](/t5/user/viewprofilepage/user-id/92415),

I don't have access to Windows 7 machine, but I couldn't reproduce the behavior on Firefox 62.0.3 and Confluence 6.6.7 with Windows 10 laptop.

Can you test this on another computer with Firefox? Maybe a Mac? It would be great to understand if the issue is dependant on a particular OS or not.

Roman.


Tags: confluence-server

server

source-editor
Is there a facility in Confluence to mark a page as "Obsolete" when it hasnt been viewed for a while
Asked by Kenneth R Hebert:

We have a large team using confluence. Everyone contributes. But when data decays it is possible that people will use outdated information. Seems like an effective alter would be to have data files that havent been updated for a while (say 6 months) or havent been viewed in that period (or some other) to be flagged.

It would be great if pages that met come obsolescence criteria could be displayed with a watermark (or a banner) warning that data might be suspect.


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Kenneth R Hebert](/t5/user/viewprofilepage/user-id/2152735)

You would have to mark the page header with something like "This page is now Obsolete... Please contact the administrator for more information.......". If you wish to "archive" only few pages in a space, there is a workaround to do it via permissions and [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

You can review the information [here](https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-archiving-content).

You can also review the [Better Content Archiving for Confluence](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=server&tab=overview) plugin to see if suits your requirement.

Thanks,  
Amith Mathur


Tags: review
How do I add the Usage Statistics for a single page in Confluence?
Asked by Ted Karakekes:

How do I add the Usage Statistics for a single page in Confluence? Can I use the Macro? What parameters do I use?


Answers:
author: Gary Pasquale
body: Hi [@Ted Karakekes](/t5/user/viewprofilepage/user-id/2152285),

There are some add-ons on the Atlassian marketplace that provide macro's to identify page usage. However, the ones I've tried are not all that good. That was a while ago so may be worth a look.

We use Google Analytics. It's free to set up an account and you can drill down to how much an individual page is visited on your Confluence site. There's lots of free training online provided by Google.

Hope that helps,

Gary

comments: author: Gary Pasquale
body: Hi [@Ted Karakekes](/t5/user/viewprofilepage/user-id/2152285),

Please accept my answer if it helped you in any way :)

Thanks,

Gary
Confluence Recommended Updates email subject line
Asked by Karen Hayden:

Does anyone know how the email subject line is generated for the Confluence Recommended Updates email? And how I might change it?

This is what mine says "\[confluence\] Recommended in Confluence for Test Confluence - Oct 18, 2018".

I want to find out where "..for Test Confluence" is coming from.


Answers:
author: Shannon S
body: Hi Karen,

You may be able to edit the template using the article below:

* [Customizing Email Templates](https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html)

In the same location as the jar file mentioned in the article, there's another called **confluence-daily-summary-email-X.X.X.jar**, and I believe this may be the jar that can help you customize your email.

Feel free to modify it using the above article, but makes sure to keep a clean copy in case you have to revert your changes.

Regards,

Shannon
Can I change the database link?
Asked by tex.clark@gettyimages.com:

Hello Atlassian Confluence community,

I have a Confluence instance pointing to a database that will move to a new server:  
Current link:

jdbc:jtds:sqlserver://current.mycompany.com/Confluence

Need to change to this:

jdbc:jtds:sqlserver://new.mycompany.com.com/Confluence

Unable to find this in the docs or online. Is this even possible? If so, how?  

Thank you,

Tex


Answers:
author: Nic Brough -Adaptavist-
body: To do this, you need to ensure the new database is an exact copy of the old one (i.e shut down confluence and then duplicate it), then you can edit the confluence.cfg.xml file to change the url.


author: JP _AC Bielefeld Leader_
body: Hi,

if the DB server is EXACTLY same version \& the database is an EXACT copy and the DB server has the same security \& db users, it going to work.

Try on a staging / test server before is always a good idea!

Best

JP


author: tex.clark@gettyimages.com
body: Jan-Peter and Nic,

Confluence is working now. Turns out that yes, you can point Confluence to another database. That was the first question. The second question was how to do that. The answer is to edit the confluence.cfg.xml file to change the destination.

Then, the new DB has to be exactly the same. However, in this situation the DB moved from SQL on a Windows 2008R2 to Windows 2012. As a result, "allow 2008r2 database compatibility" also has to be enabled/configured on the DB server. Also, the "make the login on new server fully the same as on old" also has to be enabled/configured.

The database stuff is more than I know, just repeating what I heard.

Bottom line is that Confluence is now working on the new database.

Thank you both for the response- pushed me in the right direction. Much appreciated!

Tex


Tags: confluence-server

server
The Word document collaboration isn't working - I can't find the + sign either
Asked by JoAnn Sausnock:

We had used this feature successfully for a prior document; but the current document (which does reflect 2 versions) does not give the "edit within word" option. In a quick review of the how to there's supposed to be a + sign; I can't remember if that was present before; but I can't find it now.


Answers:
author: JP _AC Bielefeld Leader_
body: Hi JoAnn,

assuming you're using Confluence server, Atlassian changed / fixed the "Edit in" handling with version 6.11

This document might help you:

<https://confluence.atlassian.com/doc/confluence-6-11-release-notes-953678666.html#Confluence6.11ReleaseNotes-Abetterwaytoeditfiles>

Best

JP

comments: author: JoAnn Sausnock
body: Thanks - we are good to go! We had a later version so just was looking for Edit with in the wrong spot. Did also have to download the Companion and link with our Confluence site.
Linking Confluence to IBM Data Studio
Asked by MELISSA Ryan:

Can we access IBM Data Studio files from within Confluence?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean by "access"?

comments: author: MELISSA Ryan
body: Currently, when the DBA's and Developers do analysis of the SQL code they generate a zip file using a tool called IBM Data Studio. This file provides a lot of info for the DBAs to analyze. When the file is shared between teams the DBAs would like to store it and collaborate using Confluence. So when we click on the link to the zip file it must open the file using the IBM Data Studio tool in order to view the contents. Can Confluence open a zip file using IBM Data Studio?


author: Nic Brough -Adaptavist-
body: That's up to your browser, not Confluence. You'll need to configure it to automatically unzip, check what's in it, and then run up the IBM Data Studio if appropriate.


Tags: confluence-server

server