youngmon/atlassian-qna huggingface dataset:
Advanced Roadmap filter show initiative task but not linked epic and task and subtasks
Asked by Urmo Luts:

Hi

is there good solution how i can show on Advanced Roadmap filtered 15 Initiative task with connected epic and with under epic connected tasks and subtasks?

Right now filter shows me only initiative but no subtasks.

I have also Hieracry Initiative to sub-task set show it should be show me all tasks.


Answers:
author: Urmo Luts
body: Yes, Hierarcy filter is correct and should be show from Initative to Sub-Task.  

I made filter where i take out initiative issues

project = PPP AND issue in (PPP-91, PPP-81, PPP-80, PPP-78, PPP-75, PPP-73, PPP-70, PPP-68, PPP-46, PPP-37, PPP-34, PPP-13, PPP-7, PPP-5, PPP-1)

Maybe this is the problem because we need to see only some initiatives what we have listed into search.


author: Joseph Chung Yin
body: [@Urmo Luts](/t5/user/viewprofilepage/user-id/4214202) -

Did you also check in your plan that your Hierarchy filter is setup correctly (i.e. Initiative to Subtask)?

![2021-02-15_7-58-12.png](https://community.atlassian.com/t5/image/serverpage/image-id/130546i71A80CA7E8E78E3E/image-dimensions/400x322?v=v2 "2021-02-15_7-58-12.png")

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


author: Pramodh M
body: Hi [@Urmo Luts](/t5/user/viewprofilepage/user-id/4214202)

Once you followed [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) instructions.

You can also setup hierarchy here,

<https://your-domain.atlassian.net/secure/PortfolioHierarchy.jspa>


author: Walter Buggenhout
body: Hi [@Urmo Luts](/t5/user/viewprofilepage/user-id/4214202),

If you select the *full hierarchy options* in the filter settings, it should show you all issues connected to the filtered initiatives:

![Screenshot 2021-02-15 at 12.50.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/130506iE7FD588E9FE9365D/image-dimensions/268x61?v=v2 "Screenshot 2021-02-15 at 12.50.40.png")

A precondition is that the Epics and other issues are indeed linked to their respective parent issues, obviously.

comments: author: Urmo Luts
body: Still does not show child issues. if i click on initiative task then it shows child issues but not in advanced roadmap.


author: Walter Buggenhout
body: Could you share some screenshots of your setup to help us diagnose further? Think:

* issue sources of your plan
* filter settings in your plan
* hierarchy configuration


Tags: advanced-roadmaps

cloud
can time tracking fields be added on a plan?
Asked by ben friedman:

in seeing the plan's issues, can the time tracking fields be added to the view?

is it possible to add spent time through the plan's view in-line editing?


Answers:
author: Pramodh M
body: Hi [@ben friedman](/t5/user/viewprofilepage/user-id/542195)

This might help!

<https://community.atlassian.com/t5/Advanced-Roadmaps-questions/How-do-I-know-what-fields-map-to-the-estimates-field-in/qaq-p/961173>

Thanks,

Pramodh


Tags: advanced-roadmaps
Added a plan on the roadmap tab of a project.
Asked by Flora:

Hello Community,

Is it possible to view a plan created in the ''*Roadmap*'' tab of a project?

![Screenshot 2021-02-12 at 10.29.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/130151i559023951B4EDFF1/image-dimensions/188x437?v=v2 "Screenshot 2021-02-12 at 10.29.48.png")  
Rather than using "*Plans*" for a quicker view of the progress of a project?

Thanks in advance for your help!


Answers:
author: Walter Buggenhout
body: Hi [@Flora](/t5/user/viewprofilepage/user-id/4096330) ,

Definitely a good suggestion from my perspective too, but the **Roadmap** link in the sidebar is a different type of roadmap: the basic roadmap that is restricted to a single project.

As a workaround, what you could do is add a custom link to the sidebar of your project with the **Add Item** option. Just name the link ***"Roadmap"*** and paste in the url to your advanced roadmap plan.

If that works for you, it may be a good idea to disable the project roadmap as well, to avoid confusion by having two different roadmaps links on the same board. That is something you can do in your *Board settings* , on the *Roadmap* pane.

Hope this helps,

Walter


Tags: advanced-roadmaps

cloud

plan

project

roadmap
How to make changes to one scenario without impacting slotting of stories in another
Asked by Christopher Powell:

I am new to using advanced roadmaps and have a question about how to properly rearrange project timelines and version them correctly using the scenarios feature. For example I have a set of stories for a given project and business would like me to provide two separate timelines. In timeline A I wish to have some group of stories or function go first and take priority over group B, they need be completely separated in terms of which sprints they are worked just that one is weighed heavier than the other. In the second scenario I wish to find out the opposite (B before A). Business would like to have two separate versions of the timeline so that they can see when things would be completed. The issue lies with the fact that the scenarios are tied to the underlying Jira stories so if I update a field lets say target start date and I save my changes in one version of the scenario it updates the others. I had initially thought of just not saving my changes but in that scenario I am the only one that can see the two versions of the timelines which isn't super useful. I'm wondering if there is a better way to do this so that the versions truly are independent and modifying the ordering of one version does not impact the others.


Answers:
author: Angus Russell
body: Hi [@Christopher Powell](/t5/user/viewprofilepage/user-id/4261362),

Saving changes to your plan and committing changes to Jira are two different things in Advanced Roadmaps.

As you make changes in your plan, your plan is saved automatically, you don't need to do this manually.

Once you're happy with your plan, you can commit the changes to Jira.

In your case, if you hold off on committing any changes to Jira, you can build and share two scenarios without any negative consequences.

Best of luck!

Angus


Tags: advanced-roadmaps

server
Disconnect Between Teams in Advanced Roadmaps vs Teams in People
Asked by jenna_magee:

There appears to be a complete disconnect between teams that are defined under People versus teams that are defined in Advanced Roadmaps. Can someone confirm this?

I would think that shared teams in Advanced Roadmaps would cross over and/or reference teams defined under People, but they seem to be distinct entities. Are there any plans in the works to link the two?


Answers:
author: Dave
body: Hi [@jenna_magee](/t5/user/viewprofilepage/user-id/4259572) ,

The short answer is yes - there are plans to link the two.

It's worth understanding the historical context here.... Advanced Roadmaps was previously known as Portfolio for Jira and was a 3rd party application. So the "Team" field that it introduced was not a core part of Jira.

There is now a "Team" concept across Atlassian Cloud products (see <https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/> ) and we're planning on merging these two concepts. Unfortunately at the moment it's two early to say exactly when this is going to happen but is something we're looking at right now.

So what you're saying is completely accurate that at the moment they are two distinct entities and obviously that's something that needs to be addressed.

If you have any thoughts on how you'd like to see these concepts come together (i.e. what your expectations of what you'll be able to do - both with respect to Advanced Roadmaps plans and throughout the rest of Jira) then we'd love to hear them!

Regards,

Dave

comments: author: jenna_magee
body: Thanks [@Dave](/t5/user/viewprofilepage/user-id/1183605) ! I figured the reasoning would be along those lines and appreciate the confirmation. I definitely have some ideas about how the Team concept across the entire Atlassian suite could be very powerful. I'll need to put some more thought around it.

Best,  
Jenna


author: Kelly Arrey
body: Hi [@Dave](/t5/user/viewprofilepage/user-id/1183605) are you able to elaborate on this and give us an update? We use our own custom "Agile Team" field, which predates both the Portfolio "Team" field and the Atlassian Cloud "Team" field in our instance. Now we're trying to figure out how to implement teams in the context of Advanced Roadmaps. If you are able to share any pointers, we'd be most grateful. Thanks!


Tags: advanced-roadmaps

cloud
JIRA Cloud - Plan View - how do I show dependencies for the issues?
Asked by bobbywilliams:

JIRA Cloud. In the plan view, it seems that only "blocked" items tagged in the plan view are displayed in the tab named Dependencies report.

Is there not a way in an Epic to display issue dependencies?

This is an article about picking the "scope" tab. However, I don't see anything in the Plan view related to Scope.

Not looking to buy a plug-in, so please don't try to sell me something.


Answers:
author: Curt Holley
body: Sounds like "Blocked" is the only link type enabled in the admin settings of your sites Advanced Roadmaps dependencies. Others or all link types can be added, but any changes made will impact all existing (and future) plans. A global setting, in other words.

Talk with your admins about it. It can be found under "Plans/Settings/Advanced Roadmaps dependencies"

comments: author: bobbywilliams
body: I will look into that.

Thanks.


author: Dave
body: Hi [@bobbywilliams](/t5/user/viewprofilepage/user-id/4190477) ,

If you're looking to see the dependencies from/to an epics children "rolled up" to the epic level then this is possible via the Dependency map (see <https://confluence.atlassian.com/advancedroadmapsserver/displaying-the-dependencies-map-1005805794.html> ). However that roll-up of dependencies isn't yet available in the main "Roadmap" tab yet.

As [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535) says though... it might be that you just want to configure additional issue link relationships as dependencies though.

Regards,  
Dave


Tags: advanced-roadmaps

cloud

planview
Is there a way to get Advanced Roadmaps on the Jira Cloud Standard package?
Asked by Angela Iglio:

I found this link and can see there's so much more functionality for Roadmaps by using Advanced Roadmas. <https://confluence.atlassian.com/advancedroadmapscloud/monitoring-releases-998651304.html>

I asked my Jira team but we only have the Standard package.

Is there a way to get this, maybe there's a plugin ?

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: No, to get Advanced Roadmaps, you have to go to premium. It's no longer "just an app".

comments: author: Angela Iglio
body: Thanks Nic.


Tags: advanced-roadmaps

roadmap
Manage plans view
Asked by Cheryl Gilmore:

Is there a way to display more information on the View Plans screen in Advanced Roadmaps? We would like to see who the creator/owner of a plan is similar to what we see when we "View All Projects" in Jira under the Project tab section.

![Portfolio View Plans Screenshot-1.jpg](/t5/image/serverpage/image-id/129771i703CB41337872CBF/image-size/large?v=v2&px=999 "Portfolio View Plans Screenshot-1.jpg")![Project Browse screen-1.jpg](/t5/image/serverpage/image-id/129770i5630A9F428C3248F/image-size/large?v=v2&px=999 "Project Browse screen-1.jpg")


Answers:
author: Curt Holley
body: I don't believe there is, currently.

But it is a good Idea. You should suggest/request it via the "Give feedback" button in Advanced Roadmaps.

comments: author: Dave
body: This is correct. It's not currently available, but is something that we've looked at in the past and done a few prototypes around. There is a good chance that we'll end up refreshing this page as a result of the recently announced Live Plans deprecation. But you're definitely right that this is a page that needs improving.

Using the "Give feedback" button is definitely worth it because we classify all the feedback we receive and this gives a good insight into the common pain points our customers are facing and helps us with our feature prioritisation.

Regards,

Dave


author: Cheryl Gilmore
body: Thanks. I submitted it as a suggestion through the Give Feedback button.


Tags: advanced-roadmaps
Resign free trail
Asked by Emma Frncs:

Hello, I have subscribed to the Trello free trial but I don't want to continue it as a subscription. How can I cancel before the deadline? Thank you for your help.


Answers:
author: Vronik
body: Hi

Look at this

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.

Thanks


Tags: cloud

trello-cloud
How to log in in the app? Error
Asked by Pablo Carrasco:

I am trying to log in the app, and this erros pops up. ![Screenshot_20240701_091735_Trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/332786iCF5D9FDF1AA71A21/image-size/large?v=v2&px=999 "Screenshot_20240701_091735_Trello.jpg")


Answers:
author: Alisson Sartor
body: Hello, Pablo!  

Welcome to the community!  

I just tested on my device a new download, and it logged. Can you try to clear the cache of the app? In a situation where the issue persists after clearing the app cache, we'd suggest reinstalling the Trello app using the following steps:

* Delete the Trello app from your device
* Download the latest version of Trello via the PlayStore
* Launch the app again and log in to see if the issue persists
* If reinstalling doesn't help either, please let us know the OS and device version that you're currently using and we can pass this on to our team for further investigation.  

  <br />

  I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!

  Kind Regards,  
  Alisson  
  Trello team

<br />

<br />


Tags: cloud

trello-cloud
I can't Open Any Cards
Asked by Sam Mendelsohn:

I am not able to open any cards. It always says "this card" could not be loaded. This has been happening for several days and I've tried relaunching the app several times.

See screenshot here -

<https://www.loom.com/i/0b692c89ed86453fb88c8e84d06fcfea>


Answers:
author: Alisson Sartor
body: Hey, Sam!  

Welcome to the community!   

I wanted to check in about the issue you're having with the desktop app. I tested it on my end, and everything seems to be working fine. Since no one else has reported similar problems, let's try a couple of things to see if we can fix it on your end.  

First, could you log out and then log back in to see if that helps? If not, can you reinstall the app and try again to see if this fixes the issue?  

I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!

Kind Regards,  
Alisson  
Trello Team

<br />

<br />

<br />

<br />

<br />


Tags: cloud

trello-cloud
BUG: Unable to add more users onto my board, limit is 10, we only have 6!!!
Asked by Kate Roberts:

Think there is a bug in the system, but we only have the free version, so I'm unable to speak to anyone. I want to add more people to my board as we only have 6, and the limit is 10 for a free board, but it tells me we have reached the limit. Does anyone know what I can do to clear the cache or something so It sees we only have 6?


Answers:
author: Alisson Sartor
body: Hello, Kate!   

Welcome to the community.  

I noticed that you are facing some limitations with the recent changes made to the Trello workspaces. Currently, you are only able to have up to 10 users per workspace. You mentioned having 6 people on the board, but it seems like there may be more people in the workspace as well. This could be the reason why you are experiencing difficulties adding additional users.   

For more information and details about the user limit in workspaces, you can visit the following link: <https://support.atlassian.com/trello/docs/workspace-user-limit/>   

If you already have 10 users in your workspace, you have the option to upgrade as you can check on the link below  

<https://trello.com/pricing>  

If upgrading is not possible, you can create a new workspace as a workaround. If you are the admin, you can then move the board with 6 users to the new workspace to accommodate the total number of users you want.  

<https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>  

In case you are just a member you can also make a copy of it  

<https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>  

I hope this helps, but please let me know how it goes and if there's anything else I can assist you with. Looking forward to hearing from you!

Kind Regards,  
Alisson  
Trello team

<br />

<br />

<br />


author: Brittany Joiner
body: [@Kate Roberts](/t5/user/viewprofilepage/user-id/5533248) if you go to your workspace members page, it should show how many collaborators you have. You may only have 6 members in that workspace, or 6 members in your board, but if you have more than 6 unique people across all your boards in that workspace, you will over the 10 collaborator limit.

comments: author: Brittany Joiner
body: [@Kate Roberts](/t5/user/viewprofilepage/user-id/5533248) were you able to get this resolved?


Tags: cloud

trello-cloud
Como tocar os endere?os de e-mail entra duas contas?
Asked by Neusa Capruni:

Tenho duas contas, e gostaria de trocar os e-mails entre elas, ou seja, tirar de uma e passar para outra.


Answers:
author: Halina Cudakiewicz_Deviniti_
body: [@Neusa Capruni](/t5/user/viewprofilepage/user-id/5533153)

O processo geralmente envolve alguns passos:

1. **Fa?a login na primeira conta** e altere o endere?o de e-mail para um tempor?rio (outro endere?o de e-mail que voc? possui e que n?o est? sendo usado em nenhuma das contas).
2. **Fa?a login na segunda conta** e altere o endere?o de e-mail para aquele usado anteriormente pela primeira conta.
3. **Fa?a login novamente na primeira conta** e altere o endere?o de e-mail tempor?rio para aquele usado anteriormente pela segunda conta.

Certifique-se de que voc? tem acesso a todos os endere?os de e-mail usados nesse processo para confirmar as altera??es. Em alguns sistemas, pode ser necess?rio tamb?m confirmar as altera??es clicando no link enviado para o novo endere?o de e-mail.


Tags: atlassian-accounts

cloud

not-applicable

trello-cloud
Trello Premium - Change of member
Asked by Jule Mariette Messling:

Hi everyone,

we use the Trello-Premium version for 7 members.

One of the members left our company so that I removed her vom Trello.

Is it possible to add another member instead, without any further costs?

Because in total we will still be 7 members.

Thank you in advance and kind regards


Answers:
author: Vronik
body: Hi

Delete the user and add the new one, anyway, I leave you two articles that can help you

<https://support.atlassian.com/trello/docs/removing-people-from-a-workspace/>

<https://support.atlassian.com/trello/docs/removing-a-member-from-a-board/>

<https://support.atlassian.com/trello/docs/adding-people-to-a-board/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.


Tags: cloud

trello-cloud
Sharing a Trello Board - Cannot View
Asked by Sara Kathrada:

When sharing a Trello board with a colleague, they can only view a blank board. It works fine for other colleagues. I have checked that their email address is correct, their permissions are correct and have also removed and re-added them to the board, but still they cannot see anything. I have also invited them using the link and set the permissions to 'anyone with this link can join as a member'. We are also within the permitted number of collaborators for the free plan.

Any ideas on how to resolve this would be useful.


Answers:
author: Alisson Sartor
body: Hello, Sara!  

Welcome to the community!  

I just mailed you asking for some details that we can't share here in the community for security reasons. Can you check your email and see if you received it?  

Kinds regard  
Alisson  
Trello Team.


Tags: cloud

trello-cloud
ref using troll and upgrading
Asked by sales:

Hi been using the free troll for years awesome product. emailed Taco at Trello no reply a few weeks ago-

we had to upgrade from free but they want for 7 people who no longer work here. so need to combine all onto my boards. but don't get the option just pay for all and no way of contacting Trello to see what to do as want 2 cals not 7 and zombie data? any ideas- thanks mike


Answers:
author: Alisson Sartor
body: Hello, Sales!  

I checked internally, and the CA (Customer Advocates) team mailed you an answer to your question. Can you check your mailbox to see if you received it?  

Kind Regards  
Alisson  
Trello Support Team


Tags: cloud

trello-cloud
Transform Premium Workspaces
Asked by samir_spahic:

Hello,

I bought a premium version for the wrong workspace. how can I transform the premium license to the correct board?

thank you!


Answers:
author: Alisson Sartor
body: Hello, Samir!  

As a solution, you can relocate the boards to the workspace that has been upgraded. This also applies to moving a board to a different workspace if you prefer not to have it on your premium workspace. For further information, please refer to the link provided below.

<br />

<https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>  

You can also reach out to our Trello Support Team for further assistance by submitting a request through the following link: <https://support.atlassian.com/contact/#/>. This option is available to you as a premium account holder.

<br />

Kind regards  
Alisson  
Trello team.  

<br />


Tags: cloud

trello-cloud
Trello off-line
Asked by Nathalia Fernanda:

Ol? pessoal, gostaria de saber se h? a possibilidade de usar o Trello off-line tanto no computador, como no celular. E se tem como baixar um arquivo da ?rea de trabalho ou baixar o arquivo do quadro para usar off-line.

Desde j?, agrade?o!


Answers:
author: Alisson Sartor
body: Ol?, Nathalia!  

Seja bem vinda a comunidade!  

O Trello n?o foi projetado para funcionar offline, o que pode resultar em problemas e perda de dados. Se a sua conex?o com a internet cair temporariamente, o aplicativo continuar? funcionando e sincronizar? assim que a conex?o for restabelecida. No entanto, trabalhar extensivamente offline pode ocasionar dificuldades de sincroniza??o, al?m de impedir a atualiza??o dos seus cart?es em colabora??o com seus colegas. Alguns recursos, como o envio de anexos, podem n?o estar dispon?veis nesse modo offline, e por esse motivo que n?o ? recomendado o uso dessa maneira.  

Atenciosamente  
Alisson  
Trello Support Team


Tags: cloud

trello-cloud
unable to unarchive a card
Asked by ruth griffiths:

I am trying to move a card that is in the archived list to the board, but the MOVE TO BOARD link does not work. I am unable to move to a list on the Board as the menu of lists is limited to the archived list it is in and none of the lists on the active Board does not appear.

Please help.

Thanks


Answers:
author: Rasmus Wulff Jensen
body: From the archived List of Cards, instead of pressing the Send to board button, press the card itself to see it in its archived state.

Then press the List lini at the top to choose its un-archive destination

![IMG_1276.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/332657i3C69838E96319F1E/image-size/large?v=v2&px=999 "IMG_1276.jpeg")

comments: author: ruth griffiths
body: Thank you. I had tried that but didn't work yesterday. It works now, and as I recall, it worked before too, so I was baffled.


author: Vronik
body: HI

Take a look at these articles

<https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/>

<https://support.atlassian.com/trello/docs/searching-for-cards-all-boards/>

I hope they can help you, if the answer has been helpful to you, I would appreciate it if you accept it so that it can help other users

<br />

Thank you


Tags: cloud

trello-cloud