youngmon/atlassian-qna huggingface dataset:
How can I watch a tag?
Asked by Steffen Opel _Utoolity_:

I'm suprised that I seem to only be able to watch a collection (and receive an email digest apparently) - is there any option to follow/watch a tag by some automated means (RSS feed, email notification, ...)?

Cheers,  
Steffen


Answers:
author: Leslie Lee
body: You can't watch a tag-- yet. That's something that we're working on and is a known bug/issue.

comments: author: Steffen Opel _Utoolity_
body: Thanks Leslie, glad to hear that this is going to be supported!


author: Matthias Gaiser _K15t_
body: I'd also be highly interested in that feature. Is there a public JIRA project where we can watch this ticket? Or will you update this question as soon as it is released?


author: Maarten Arts
body: I'm also interested in watching tags and being notified when this functionality is available ?.

Ideally, we would like to be able to watch tags that don't have any questions yet. New add-ons don't have any questions, but we don't want to miss questions when they are being asked.


author: Damian Skrodzki
body: +1


author: Steffen Opel _Utoolity_
body: Fellow Marketplace vendors:  

I've inquired about a possible workaround via the site's RSS feed feature in [Could you please expose tags in the RSS feeds?](/t5/Feedback-Forum-questions/Could-you-please-expose-tags-in-the-RSS-feeds/qaq-p/458642).  

Further, there seems to be a nasty bug related to those add-on support tags, as outlined [Redirections for links to Marketplace add-on support tags yield a 404](/t5/Feedback-Forum-questions/Redirections-for-links-to-Marketplace-add-on-support-tags-yield/qaq-p/458638).


author: MattS
body: I found the Lithium RSS feed for the last 10 articles, but that isn't all that useful


author: MattS
body: Also, email is not a good tool for monitoring more than a few notifications. RSS is the only way I know to really process questions and answers quickly.


author: Julian Riedinger [Decadis AG]
body: @Leslie Lee - do you have any timeline or a public JIRA issue for us?


author: David Toussaint _Communardo_
body: +1


author: Thomas Schlegel
body: If you look at the community homepage with a RSS reader, there are 18 different RSS feeds. Same on a product's main page.

Too bad, that you have to find that out by yourself, I didn't see any information about that.


author: Almuth Boehme [Communardo]
body: Hello there,

1. Log in
2. Use the search bar to search for the tag (important)
   1. ![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/92927i605D1E756D0A7C74/image-size/large?v=v2&px=999 "grafik.png")
3. Use option "Create alert" to the right to create an email notification.
   1. ![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/92928iE4254DE0BCF45253/image-size/large?v=v2&px=999 "grafik.png")

As you can see in the screenshot, you can also get the RSS feed this way.

Alternatively, go to your profile \> Manage Settings \> Notifications \> Search alerts. This way you skip the search when you add the alerts.

Regards

Almuth


Tags: community

feedback

tag
How can I delete my own content?
Asked by Steffen Opel _Utoolity_:

I seem to be unable to delete my own content, or am I missing something?  

Given I can always edit it down to a dummy placeholder, why can't I just delete it instead, at least as long as there are no attached comments or answers?

This seems all the more important, given it remains to be as easy to accidentally post an answer instead of a comment as on the former AAC (a notable usability flaw), yet the ability to migrate one to the other seems to have gone (at least for me - of course, I might just not be entitled to this moderation capability anymore).  

Cheers,  
Steffen


Answers:
author: Randy
body: You can absolutely delete content both in JIRA and Confluence. Check with your administrator to get the rights to do so. If you have administrative privileges, check that you are properly provisioned to delete via the permission scheme for the project in JIRA or the permissions page in confluence for the space.

comments: author: Randy
body: Oops. I totally didnt realize this was posted in the Feedback Forum. Please disregard my answer :)


author: Monique vdB
body: Hey maybe a future searcher will find this helpful :)


author: Monique vdB
body: It is true that you can no longer delete content. You can contact an admin and ask for your content to be removed, however.

comments: author: LarryBrock
body: Could one do that easily by just flagging the content as spam?


author: Monique vdB
body: You can only flag as spam if you are a Champion, in which case you could, but shouldn't, because it runs two risks:

1. You might train the spam filter that you are a spammer / your content is spam.

2. Others would check the spam queue, see your legitimate post there, and then reinstate it, thinking it was flagged by mistake.

Admins, on the other hand, have a way to remove posts without marking them as spam, so that's the better route.


author: naaho
body: How can we contact to Admin? FYI I do think this process should be much easier than what it is now...


author: Ender Akg?n
body: I agree with you.


Tags: community

feedback
delete account
Asked by JRJ Printers:

**I don't even know what this account is and it forced me to join to login to something else.**

**I want this deleted now.**

**I feel very taken advantage of.**


Answers:
author: Robert Massaioli _Atlassian_
body: It is hard to help with very little context. What have you just experienced and what would you like to see happen? If you could provide screenshots that would be really helpful.


Tags: account
Invoice missing
Asked by Charlotte Wu:

Hi all,

There was a debit for 93,96 ? on our card by 30 november, and I can not find relevant invoic in billing history, could you please send me the missing invoice and explain why I can not find it on billing history ?

Thank you.

Charlotte


Answers:
author: Nic Brough -Adaptavist-
body: We're end users like yourself. We have less access to Atlassian billing systems than you do. You'll need to raise this with [Atlassian support](https://support.atlassian.com)


Tags: account

billing
Why do I get a mail for every question asked and how can I unsubscribe this "service" or delete my account??????
Asked by Anton Trapp:

I answared a question, which seem to have been a big mistage. Now I get a mail for every question asked. I have a job and a life - so how can I stop this spam? Or if it is not possible, how do I delete my Atlassian user?


Answers:
author: Joe Clark
body: You can click on the "Unsubscribe from all notifications" link in the email notification that you receive:

unsubscribe.png  
[](https://community.atlassian.com/t5/Atlassian-Account-questions/Why-do-I-get-a-mail-for-every-question-asked-and-how-can-I/qaq-p/189596?attachment-id=7814){#link_1157f291dea709}  
[](/tnckb94959/attachments/tnckb94959/account-identity-questions/2828/1/unsubscribe.png){#display_1157f291dea709_0}


author: Nic Brough -Adaptavist-
body: You clicked "yes" when you were asked if you wanted to subscribe to one of the topics.

Above the question here, you'll see questions/topics/leaderboard/rewards

Click Topics and it will list your subscribed ones so through and click unwatch on the ones you don't want (yes, all of them if you want). That will leave you watching only questions you've clicked "watch" on, your questions, or ones you've commented/answered. You can unwatch those too, by visiting them.


author: Anton Trapp
body: Ha, I searched here and in my profile settings ![laugh](/html/@BEA1CC333F4D830F5303329D7DC07DE4/images/emoticons/laugh.png "laugh") TNX!


Tags: community

feedback-forum
Wrong Activity in my Profile
Asked by Jose M.:

Hello

What does this mean? In my opinion this information is not related to my activities

image2016-12-23 10:39:20.png  
[](https://community.atlassian.com/t5/Atlassian-Account-questions/Wrong-Activity-in-my-Profile/qaq-p/90290?attachment-id=7710){#link_1157f2a47e7d28}  
[](/tnckb94959/attachments/tnckb94959/account-identity-questions/3122/1/image2016-12-23%2010%3A39%3A20.png){#display_1157f2a47e7d28_0}


Answers:
author: Walter Buggenhout
body: That's true. The activity shows a list of users who recently updated their profiles. I don't know whether that is intentional. However, if you want to know more about your (recent) activities, just click through on your user name link to the right of the same screen (in the box). There you will find an overview of your questions, answers and reputation.

comments: author: Jose M.
body: Thanks for the answer. I can not imagine this is intentional. At least for me the information is confusing and not helpful. I hope, I am not following the profile activities of all users :smile:


Tags: community

feedback-forum
How can I reconnect my account to answers and jira?
Asked by kenocrates:

I had an Atlassian account associated with my personal email address that I had created a long time ago to submit support requests (to Atlassian Answers) and feature requests/bugs (to Jira).

I then recently opened an Atlassian account with my work email address for access to BitBucket. But that caused confusion because coworkers saw both accounts and didn't know which to use. So, I amalgamated them. I changed the email on my second account to a temporary email so as to free up my work email. I then deleted that account. And then set the email on my original account to be my work email.

First, I was surprised to see my avatar change on my original account to what I had on my new account.

Then, I found logging in here to Atlassian answers, I had lost all associations with my account to questions I had asked or followed. And on JIRA I lost all associations to tickets I had created or followed.

Any way to get these back?


Answers:
author: Ken Taylor
body: I gather that each Atlassian service has separate accounts. An Atlassian id associates these accounts. And BitBucket is associated with an Atlassian id. Are your employer permissions and memberships for Bitbucket or something else?

I suggest you change the email of the Atlassian id account with the old employer to your own personal one. Use it for Atlassian Answers. And use the Atlassian id with your new employer for BitBucket.


author: Logan Hawkes
body: I have a similar problem. I created an account several years ago using my work email. I just changed jobs and created an account with my new work email address. I can't change my existing account to use my new email because the new email address is associated with my new account. I'm not sure how to get around this. I don't want to delete my new account because my new employer has set my permissions and group memberships, but I don't want to lose the associations to existing questions I've posted or am following. Also, I don't want to lose all the progress I've made to getting that [sweet Atlassian Answers swag](https://answers.atlassian.com/rewards/view) (I really want that backpack).   

Any ideas?


Tags: account

community
where can i find the invoice
Asked by Nathalie Pelser:

*This question is in reference to Atlassian Documentation: [Finding Your Bitbucket Server Support Entitlement Number (SEN)](https://confluence.atlassian.com/pages/viewpage.action?pageId=802588108)*

Ask your question here...


Answers:
author: Sam Hall
body: Hi Rao,

I can find and download PDFs of my invoices here: <https://my.atlassian.com/billing/paidorders>

[](https://my.atlassian.com/billing/paidorders)Sam


Tags: account

billing

bitbucket

sen

server
Integration of Atlassian cloud with external tools for authentication
Asked by Marcos Moreno:

HI,

we are using Atlassian cloud service (Jira, Confluence, Bitbucked and Hipchat), and we have our users created and managed in these tools. What we would like to do is to allow other applications (i.e. Jenkins, Nexus) to authenticate using our user base an permissions/groups.

Is there any resource to do that? We found Crowd in your documentation and plugins for the apps we want to use, but so far we do not see how to integrate Crowd with Atlassian cloud, and seems we need to install our own server, which defeats the reasons why we use Atlasisan cloud and not our own server in the first place (see also <https://jira.atlassian.com/browse/CLOUD-7967>).

If not, is there any API/documentation regarding external authentication? We are also aware of the integration with google apps, but this is not what we need at the moment.

Thank you in advance and best regards,

Marcos Moreno.


Answers:
author: Nic Brough -Adaptavist-
body: As you are on Cloud, you can't. Cloud only supports internal and google accounts (for now).

comments: author: Marcos Moreno
body: Thanks for your answer. Is that in the roadmap? If yes, does Atlasian have some timeline for this? If not... well, i just "+1" the CLOUD-7967 issue.


author: Nic Brough -Adaptavist-
body: Vote for the Cloud issue, it's your best option.


Tags: account

cloud

sso
I can edit every comment and question on answers.atlassian.com
Asked by Bart Meerveld:

Since this morning I can edit every comment and question on [answers.atlassian.com](http://answers.atlassian.com) and i'm quite certain i am not supposed to. I can't do this from a test account i just created. Why can i do this and who can take this away?


Answers:
author: Nic Brough -Adaptavist-
body: It's because your karma is now high enough that the system recognises you as a valuable and trusted user.

We could vote you down below the limit, but that's not really ideal. Atlassian could block it with a bit of coding, but I don't think they're going to - there's talk of a big overhaul of Answers and other community sites on the way.

I personally tend not to edit other people's stuff unless it's directly offensive, although I have lost my temper at one or two people who spam us with bad answers in the form of adverts or necroposts, and done it then as well (I'm calmer now, and ignore them). Atlassian are trusting you to be community minded.

comments: author: Bart Meerveld
body: Jeez, i feel so valued. Thanks for the answer Nic.


author: Joe Clark
body: Hey @Bart Meerveld -

We grant extra powers to users based on their reputation score. Since you've earned over 500 points you have the ability to edit and moderate on this site (see <https://confluence.atlassian.com/display/AAC/Expert+power> for more information).

comments: author: Bart Meerveld
body: Ha, that's awesome. Brb, gonna edit the word "penis" into every question.


author: Nic Brough -Adaptavist-
body: I'd recommend scripting that if you must :wink:


author: Bart Meerveld
body: It will be the greatest script ever written.


Tags: community
Google Apps Integration--Can you select which users get integrated?
Asked by John Troy:

*This question is in reference to Atlassian Documentation: [Integrate with Google Apps](https://confluence.atlassian.com/pages/viewpage.action?pageId=744721642)*

When you setup Google Apps integration, can you set it up so you can manually pick who gets to be integrated? We have several accounts that are "role" based in Google Apps and we don't want them added to our user account, and I'd like to be able to revoke individual users from accessing the app for certain departments.

Is this possible?


Answers:
author: Aneita
body: With group-based syncing, you can select Google Apps groups to sync and users belonging to those groups will be synced to Atlassian Cloud. While you can't select specific users to sync, you can achieve the same end result by having these users in a group which is synced.


Tags: account

google

integration
connection refused
Asked by Larry Brown:

on one computer (windows 10) one of my staff can login but on another machine macOs Sierra there is an error.

What can I do?

connection refused.png  
[](https://community.atlassian.com/t5/Atlassian-Account-questions/connection-refused/qaq-p/280076?attachment-id=3962){#link_1161af41cfd482}  
[](/tnckb94959/attachments/tnckb94959/account-identity-questions/887/1/connection%20refused.png){#display_1161af41cfd482_0}


Answers:
author: Nic Brough -Adaptavist-
body: Essentially, there's something wrong with the network connection from the Mac to the network.


Tags: account

connection

login
What exactly does default Atlassian password policy mean?
Asked by Pedro Magalhaes:

*This question is in reference to Atlassian Documentation: [Managed accounts and domain claim verification](https://confluence.atlassian.com/pages/viewpage.action?pageId=846071711)*

When you mention: "If you do not verify your domain, then your users will be given the default Atlassian password policy."  

Does this mean that the minimum password strength will be weak? The passwords will expire? I can't find which are the default values for this policy.


Answers:
author: Rob Woodgate
body: Hi Pedro,

You might find this ticket enlightening if you read the comments from the start, and many people have had similar questions: <https://jira.atlassian.com/browse/ID-6213>

To answer your question based on that and a support ticket I put in: it'll be a new strength validation system, and the default will be an 8 character password that never expires. However, I'm not certain this is set in stone yet, as many people seem to be unhappy with it.

comments: author: Pedro Magalhaes
body: Thanks for pointing me in the right direction. It's a bit shocking for me that that's still up for discussion. They want to enable it in 2 weeks...


Tags: account

security
Atlassian OnDemand (Annual Payments)?
Asked by Andreas Buevik:

Hi

We are using online version of Jira, Bitbucket and Confluence.

Do we need Atlassian Ondemand then?

I can?t find any good infomation about it?

Best Regards

Andreas


Answers:
author: Jim C.
body: Hi Andreas,

Atlassian OnDemand is the previous name for Atlassian Cloud, our software as a service product. We have a comprehensive [Atlassian Cloud FAQ](https://www.atlassian.com/licensing/cloud) that covers evaluation, purchasing, and managing the hosted service. If you have specific questions about your account, please [Contact Us](https://www.atlassian.com/company/contact/purchasing-licensing) with your questions.


Tags: account

cloud

subscription
User cannot edit transition screen
Asked by Valerie Knapp:

Hello,

One of our users reported not to be able to edit the fields on a transition screen.

It's not a condition, because he can see the transition / open the screen.

Another user with the same level of permission can edit the fields on the transition screen, so for me that also rules out a validator. As far as I know, the user has ever been able to do this, but it seemingly stopped working yesterday.

Does anyone have any ideas for other places to look? I also have a ticket open with Atlassian because I think maybe there is something wrong with the user. I don't have another explanation...

Thanks in advance for your help!


Answers:
author: RG
body: Hi [@Valerie Knapp](/t5/user/viewprofilepage/user-id/4929946)

Check below points as well:

1. Issue security levels if any

2. User specific permission issue like Group Membership or roles in project

3. Permission scheme

4. Check whether user is active or not.

5. Also check any specific user/group post function configured in specific transition.

6. If its still not working clear cache and cookies, logout/login again then try to perform same.

Thanks,

RG

comments: author: Valerie Knapp
body: Thanks [@RG](/t5/user/viewprofilepage/user-id/1870250) , Atlassian told me to try with another browser, which worked. Thank you


Tags: cloud

jira-cloud

transition

workflow
I need to report a bug but there's no way to do that on a free plan??
Asked by Philippa Peasland:

I think I'm experiencing a bug whereby one of my colleagues can't edit our Jira Discovery ideas even though I've granted her access to do so. I've made her a 'user (creator)' in the discovery product group and she appears as one of the group members in my admin view of the group (exactly as my other colleague who does have access does). However, despite logging out and back in again her own profile doesn't show her as having access and she's unable to edit discovery ideas. I think this is a bug, but I've no way to raise it with Atlassian...


Answers:
author: Valerie Knapp
body: Hi [@Philippa Peasland](/t5/user/viewprofilepage/user-id/5589714) , welcome to the Atlassian Community and thanks for your question. I just asked the Atlassian Service Desk to take a look at this for you. They will reply to you here in the question.

Cheers

comments: author: Philippa Peasland
body: Thanks Valerie!


Tags: cloud

jira-cloud

jira-discovery
I only want a specific group of people to use the Add on for salesforce
Asked by Nicole Jackson:

Hi there, we currently have 135 users in our Jira system, but we are interesting in the add on for Salesforce, but this will only be needed by 10-15 user maximum. Is this possible to do as we don't need all 135 users to have this addon for Salesforce.

If someone could advise I would be grateful, as when I looked into it, it looked like it was an all or nothing type license.

Thank you


Answers:
author: Trudy Claspill
body: Hello [@Nicole Jackson](/t5/user/viewprofilepage/user-id/5588435)

Welcome to the Atlassian community.

To purchase licenses for apps you must purchase based on the number of licensed users of your Jira product. If you have 135 licensed users, you must purchase a 135-user-license for the app.

This is usually explained under the Pricing tab for the app in the Atlassian Marketplace.

Sometimes apps have include the ability to limit which users can access the functionality by including their own permissions configuration. That is an app-specific feature though. You need to examine the documentation for the app to see if it includes that functionality.

You may want to contact the support team for that app (contact info will be on the Support tab for the marketplace listing) to get more authoritative information on that topic.


author: Marc - Devoteam
body: Hi [@Nicole Jackson](/t5/user/viewprofilepage/user-id/5588435)

Welcome to the community.

Atlassian's license model is indeed all or nothing.

You need to acquire an app based on the license tier of Jira.

There are apps that incorporate their on user permission options, if the app that you wold like to use you could specify who might use this app.

But you will need to purchase it based on the Jira user tier number.


Tags: cloud

jira-cloud