youngmon/atlassian-qna huggingface dataset:
Jira Issue Filter Help Needed
Asked by Tej Patel:

Hi Community,

I am trying to pull through all related Stories and Subtasks into a confluence page using a JIRA filter - I have used the following filter in the past -

project = PHA AND parent = PHA-953 ORDER BY created DESC

Which would normally pull through all the associated stories in that Epic but it doesn't seem to work anymore.

![C2F1197B-4348-42A5-AAB8-AEAFA003A4EE.jpeg](/t5/image/serverpage/image-id/167439iA845D2EEB98A2FD7/image-size/large?v=v2&px=999 "C2F1197B-4348-42A5-AAB8-AEAFA003A4EE.jpeg")

I also confirm this epic has stories underneath it.

Any advice on this one?


Answers:
author: Gaurav
body: Hello [@Tej Patel](/t5/user/viewprofilepage/user-id/4618208)

Welcome to the community!!

I would suggest you validate your access to the Project. Also, try to run the same query in Jira and validate the results.

Alternatively, you can check the Application Links as well or connect with the Admin to check this.


Tags: cloud

confluence-cloud
Hide all the header links for anonymous users in a space
Asked by Shanley Compton:

I have created a space to give external users access to required documentation. They do not need to access any of the header links (Home, Spaces, Apps, Templates, Create) as this will be confusing.

Is it possible to remove either for all users or only for anonymous users?


Answers:
author: Kishan Sharma
body: Hi [@Shanley Compton](/t5/user/viewprofilepage/user-id/4141068) Natively this is not possible to do in cloud. You can explore third party plugins on Atlassian Marketplace such as [Scroll Viewport for cloud](https://www.k15t.com/software/scroll-viewport/scroll-viewport-for-confluence-cloud) to achieve this.


author: Conrado Maggi
body: Another option to publish your docs online and make it available to external users or anonymous users you can use:

<https://marketplace.atlassian.com/apps/1227534/deskbase-on-brand-websites-for-confluence>

It let you publish your confluence site as public knowledge base website. Fully CSS customizable.


Tags: cloud

confluence-cloud

space
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Asked by ???? ??????:

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Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Community!

We cannot help with an error if you just post one line of an error message with no context.

What were you trying to do when it happened? What series of clicks and data entry got you this message? Were there any other warnings or errors around it?

--- from google translate: ????:

?????? ?? ?? ???????! ?? ?????? ???????? ?? ???? ??? ??? ??? ???? ??? ???? ??? ?? ????? ????? ???? ????. ???? ??? ????? ?? ???? ????? ??? ???? ?? ?? ????? ??????? ?????? ???????? ???? ????? ?? ??? ???????? ?? ???? ???? ??? ??????? ?? ????? ???? ?????


Tags: confluence-cloud
How to resolve some additional unexpected data from being shown on Send page email?
Asked by Guy Toyber:

Hi.

On our Confluence app we have a lot of 3rd party plugins. I would like to raise an issue that involves two of them.

1. Mail Page \& Newsletter - [https://marketplace.atlassian.com/apps/1214285/mail-page-newsletter?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1214285/mail-page-newsletter?hosting=server&tab=overview)

2. Table Filter and Charts for Confluence -  
[https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=server&tab=overview)

When an end-user use the feature "send a page" from a Confluence page, the page being sent by the Confluence email user via email, so far so good.

But when a page contains a table that uses the plugin "Table Filter and Charts for Confluence", in most cases this table has a filter applying on it so other users view only the relevant parst of the table and not all of it.

The result is ++**not**++the same when you send this page using "Mail Page \& Newsletter" plugin. You couldn't see a filtered table.

Additionally, when a page being sent, the table filters headings are displayed very strangely on the page (see attached).

I have tried to hide the heading from not showing on the page (this is one of the Table filter features) but each time we sent the page, filters are being shown on the send page result...

I have contacted the two parties support. Only the "Table Filter and Charts for Confluence" support has replyed back. They replay that they can't control it.

The "Mail Page \& Newsletter" support did not replayed. Although I have ping them more then ones and escalated my request. But no answer yet.

Did someone has this two plugins and resolved this issue?

If someone could please advise how to resolve this issue it will be great!

![table filter via send page issue_LI.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/167348i12B3F89439D095BF/image-size/large?v=v2&px=999 "table filter via send page issue_LI.jpg")


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Guy Toyber](/t5/user/viewprofilepage/user-id/4441499) ,

Here is the Stiltsoft team again - we've remembered your issue from our support. Now we are watching this question as well - if there are any hints from the other app's team, we'll definitely try to cooperate.


Tags: confluence-server

server
Reembolso de valores
Asked by J?lia Veber:

Hello, I have a business class subscription until November 2019, if you need to cancel your subscription before the end of the period, is it possible to reimburse the amounts?


Answers:
author: Garrett
body: Hey J?lia,

We don't really offer partial refunds for yearly subscriptions to Trello Business Class. The thinking is that you're getting a discount for signing up for a year (instead of month to month), so in exchange for a sizable discount, you make a longer commitment.

That being said, if you'd like to discuss that further, can you reach out to us at <https://trello.com/contact> please?
Not able to log in to my Trello account once I activated my Atlassian account
Asked by Lara Kehler:

I've held a Trello account for about 10 years and today was prompted to sign up for an Atlassian account. I did this, using the same email address I used for my Trello account...assuming it would continue to give me access to my existing trello boards.

It did not. I created a new account using the same email address and I cannot log into Trello any longer using this email.  

I have lost access to my boards which I was an Admin on.

Please help me, this sucks!


Answers:
author: akpdionne
body: I do have the exact same problem.

I still can access with my cell but i need on desktop and scare it will reset on cell as well.

Please help.


author: Garrett
body: Hey Lara,

Sorry to hear about the trouble you ran into when create your Atlassian account. We can definitely help get that all sorted out, but would you mind reaching out to us at <https://trello.com/contact> please? That will let us go over these accounts and emails a bit more privately.


Tags: account
After I moved the project offer card into the Accept square, where is the Reject sign in that card?
Asked by Deborah Waid:

Help! I need to reject this job offer today. After I moved the card into the ACCEPT box, I could not find on the right-hand side the REJECT area?!


Answers:
author: carrie_eandm
body: [@Deborah Waid](/t5/user/viewprofilepage/user-id/1115910) Can you provide a screenshot of what you are looking at? It sounds like there is some customization for your organization set up that shows buttons during an automation process.

I'd be happy to help you take a look at this.
How do we view a Trello Board within a Teams Team meeting?
Asked by Sonja Hall:

I've set up a Trello account and Board, and connected it to my Teams channel where it's visible. I just can't work out how to view it 'during' a Teams meeting. Can anyone help?


Answers:
author: Esme Crutchley
body: Hi [@Sonja Hall](/t5/user/viewprofilepage/user-id/3811860)

Welcome to the Community!

Does Teams have the ability to share your screen, as Zoom does? WIth Zoom you can share a specific app or webpage, so if Teams does the same thing, then that would be the easiest way to do it.

If it does, I would have the board open elsewhere and share the screen within the Teams meeting so that everyone can see the board without opening it from Teams.

I know your question is a little old now, so hopefully you've sorted it, but let us know!
Can't save changes to team profile
Asked by Martin Dick:

For some of my teams, when I go to the Edit Team Profile, the Save button is greyed out and I can't save a change to the Team Name It works for some teams, but not others and wasn't an issue a couple of weeks ago. I'm the Admin


Answers:
author: Ryan
body: Hi Martin!

If you are the admin, you should be able to change the team name. If this isn't the case, I would recommend sending us a message to Support so we can look in to what may be going on here. You can contact us here: <https://trello.com/contact>

Thanks!

Ryan
Have Trello Business, having issues accessing Google Drive because of my role or domain?
Asked by Mercedes Lilienthal:

I have been using Trello free for a few years now and just upgraded to Trello Business to expand my usage of it. I had a DropBox power up connected with it but disabled it because DropBox just deleted and destroyed two years of my professional back-up and sharing history/content.

I upgraded my Google Drive from free to the 2 TB Drive and added Google Drive as the replacement power up to my Trello board.

I now receive this error message when trying to "attach a folder".

"You don't have access to Google Drive because of your role or domain"

What can I do to change this? I own both accounts and am the sole user/admin on Trello and Google Drive.

Thank you!


Answers:
author: Mercedes Lilienthal
body: I think I finally figured it out ... wasn't getting the same messages as I read online but I was successfully able link a folder.


Tags: google-drive

power-up
I can't log to my Trello account after I was asked to connect to Atlassian using Chrome
Asked by Parker Ong:

![Screen Shot 2020-03-15 at 2.56.42 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/86552iF01957BAC72ABD8C/image-size/large?v=v2&px=999 "Screen Shot 2020-03-15 at 2.56.42 PM.png")I get this error after I log in using my Google Account. I tried doing the browser clearing of cache and restarting but still doesn't work. But in my Safari browser I was able to log in. Need help please. Thanks.


Answers:
author: Blair at Atlassian
body: Hi Parker,

This error is usually related to your browser. It sounds like you were able to bypass the error while using Safari, but not other browsers..is that right? Keep using Safari for now, and try these troubleshooting steps on Chrome when you have a chance.

Please ensure you're using a browser version that is supported:

* [Chrome](http://www.google.com/chrome/) - Latest stable release

1. Try to delete the appropriate cookies for your browser. Delete cookies in your browser related to id.atlassian.com.

2. In Chrome, go to your Preferences \> scroll down to Advanced Privacy. Locate the Site Settings section. Select the Cookies and Data section. If the option Block All Cookies is selected, set it to turned it off so that you accept all cookies.

3. Open an incognito version of your browser and navigate to <https://trello.com/login> and try to log into your Trello account.

Let me know how it goes!

comments: author: Parker Ong
body: It worked!!! Thanks, Blair!


author: Joaqu?n Javier Abenza
body: I have the same problem, the login with atlassian account works only in chrome incognito... I already deleted every cookie related to trello \& Atlassian in chrome, also cleared cache, restarted but still malformed request on normal chrome... please fix it

comments: author: Tina Rungsawang
body: I had this problem for a long time but finally was able to fix it by deleting random Chrome extensions I forgot I even had, and disabling the ones I needed. I was able to successfully log in after all extensions were turned off, and started turning them back on one by one. Now I'm able to log into Trello on Chrome, and still have my necessary extensions turned on.
Only getting actions of type commentCard from the API unlike from the website?
Asked by Bjarni:

Hello

When I have a card open in the browser and add .json at the end of the URL I get a json file which includes an array of actions of various types (commentCard, createCard, addMemberToCard, updateCard). However with the following API call:

[https://api.trello.com/1/cards/{cardID}/actions?key={API_key}\&token={API_token](https://api.trello.com/1/cards/{cardID}/actions?key={API_key}&token={API_token)}

I only get actions of type commentCard. How can I get all actions of the card?

The problem is not that there are too many comments to show the other types.

Thanks.


Answers:
author: Iain Dooley
body: [@Bjarni](/t5/user/viewprofilepage/user-id/3534907) Have a look at the documentation do the card/actions end point and you'll see that the default filter is commentCard, you need to include the filter parameter explicitly to get other types, and the limit parameter will also allow you to see more actions than the default:

![8DD03DA7-F32B-4E4B-A29E-6D1FEBBA4BEA.png](https://community.atlassian.com/t5/image/serverpage/image-id/86548i871392DF3B7EC64A/image-size/large?v=v2&px=999 "8DD03DA7-F32B-4E4B-A29E-6D1FEBBA4BEA.png")

comments: author: Bjarni
body: It works perfectly now, I should have read the documentation more carefully. Thank you.
How can I change Username in trello with Atlassian account?
Asked by Kazuma_Watanabe:

Hi,

I am brand new to Trello and want to change the Username.

I tried to rename the Username on Profile and Visibility.

I input new Username, pushed save button, and then **saving...** displayed on top right.

But, Username couldn't change.

Does anyone know how to change Trello Username with Atlassian account?

![Screen Shot 2020-03-15 at 23.08.51.jpeg](/t5/image/serverpage/image-id/86579i220FB885E1F69269/image-size/large?v=v2&px=999 "Screen Shot 2020-03-15 at 23.08.51.jpeg")![Screen Shot 2020-03-15 at 23.13.58.jpeg](/t5/image/serverpage/image-id/86580i8F52C29D656A0359/image-size/large?v=v2&px=999 "Screen Shot 2020-03-15 at 23.13.58.jpeg")


Answers:
author: Igor Chechulin
body: I don't know how --- but right now it has changed. Just tried to do it via Safari, not trello app for os x.  
It's kind a magic.


author: alfredbuehler
body: Simply go to the [Atlassian account](https://id.atlassian.com/manage-profile/profile-and-visibility) and change it there.

comments: author: Kazuma_Watanabe
body: How can I change Trello's Username in [Atlassian account](https://id.atlassian.com/manage-profile/profile-and-visibility) ?

I couldn't find the setting item to change it there.


author: alfredbuehler
body: Your atlassian username is also used for trello. You can use the link I gave in my previous post. Just login there ans update your username.


author: Kazuma_Watanabe
body: I could change Trello's Full name in Atlassian account, but couldn't change Trello's **Username**there.

Username is like ID in Trello, it has to be unique.

Public name and other items (Job title, Department, ...) seems irrelevant to Trello.

Where can I change Username in Atlassian account?

![Screen Shot 2020-03-16 at 8.58.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/86601i08E8D40C8E2D7E57/image-size/large?v=v2&px=999 "Screen Shot 2020-03-16 at 8.58.16.png")![Screen Shot 2020-03-16 at 8.58.30.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/86602iE28B911184B3CA1E/image-size/large?v=v2&px=999 "Screen Shot 2020-03-16 at 8.58.30.jpeg")![Screen Shot 2020-03-16 at 8.58.56.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/86603iBF8C9A26606BD6D3/image-size/large?v=v2&px=999 "Screen Shot 2020-03-16 at 8.58.56.jpeg")


author: Igor Chechulin
body: The same problem. We've just moved from personal to atlassian and here you are --- new user128921312321. It's not friendly for team reply's. How to solve it?
Where are my Boards!
Asked by Mike_Prenesti:

I logged out of trello, then tried to log back in. It took me to Atlassian where I was able to change my password and log in but all my boards are missing!


Answers:
author: Jacquelyn Scheel
body: Me too!!!!!

comments: author: Jon_Anne_Willow
body: Me too. I'm SO screwed.
How to link boards for reporting
Asked by Jeff Larson:

HI - i have several boards that use the same headings and want to link them so I have one set of reporting over all the boards. Is this possible?


Answers:
author: Iain Dooley
body: [@Jeff Larson](/t5/user/viewprofilepage/user-id/3810139) when you say "reporting" do you mean some sort of stats or just being able to see all the cards from those different boards in one place? There are a few different options for card synching:

<https://help.trello.com/article/1097-mirroring-cards>


Tags: board

report
how to send text or SMS or MMS to trell card???
Asked by Linus Langer:

would like to onboard ppl 1st with their favorite device. am i missing technique? thanks!


Answers:
author: Iain Dooley
body: [@Linus Langer](/t5/user/viewprofilepage/user-id/3543893) do you mean that you want to send someone a link to a Trello card via SMS so that they can tap the link and then signup/login and go directly to that card from their mobile device?

comments: author: Asaf Galon
body: Hi Iain

I'd like to send SMS to a client (phone number is saved as custom field)  
Every time the card is moved to a specific list..  
Can you please let me know what's the easiest way to achieve that?   
I've tried to do it with Integromat with no luck


author: Iain Dooley
body: [@Asaf Galon](/t5/user/viewprofilepage/user-id/4206383) hey sorry for the delay, been taking a few days off ;)

Personally I use my own product BenkoPhone to do this but it's specific to Australian mobile numbers, for a more generic solution you could use Twilio, I created an example of sending using Twilio and Trellinator here a while back:

<https://gist.github.com/iaindooley/c285a50ae3d9fc3d5b89dfb5c0be5398>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
User clicking Join Trello board gets redirected to Atlassian
Asked by Lars N:

I have a user, that clicks on the "Join Trello Board" link and gets redirected to an Atlassian page, that seem to have nothing to do with Trello and there are no way to get back to the Trello board or join it. We have tried both through the private email and the public link with the same results.

I am looking for a way for this user to join my Trello board. Any suggestions?

Thanks in advance

Lars


Answers:
author: Iain Dooley
body: [@Lars N](/t5/user/viewprofilepage/user-id/3809936) can you do a screencast with useloom.com using their chrome extension to demonstrate the issue? If you link to it here someone might be able to help, but you're probably better off emailing that to support@trello.com
download back attachment card from trello
Asked by Patrice BARA:

Hi,

I need to download (pick up) an attachment from card. Someone know How can we do that ?

thank you in advance for your answer

Patrice


Answers:
author: Iain Dooley
body: [@Patrice BARA](/t5/user/viewprofilepage/user-id/3809894) on the web application you can right-click and save link as, or you can click the little arrow to open in a new tab and save from there:

![2020-03-14 at 3.49 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/86538iE0B3AB072D391B01/image-size/large?v=v2&px=999 "2020-03-14 at 3.49 pm.png")

or once you have previewed a file you can open in a new tab from here:

![2020-03-14 at 3.54 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/86539i17E67A70FD24AD85/image-size/large?v=v2&px=999 "2020-03-14 at 3.54 pm.png")

comments: author: Patrice BARA
body: Great, thank you very much, indeed, right clic on the little arrow, save the link allow to download the original file. thank you very, very very much
Quisiera unificar el calendario de todos los tableros
Asked by Yesica Melian:

Me interesa poder visualizar como se veria mi semana completa al distribuir los pendientes de cada tablero dentro del calendario. Solo veo que cada tablero tiene un calendario y eso no me es de ayuda para tener todo en un mismo lugar


Answers:
author: AbelBC
body: Hola! Seria ideal una funci?n al estilo de Planner donde todos los tableros se unificaran en un ?nico calendario, donde se puede actuar en cada tarea y a la vez se exporta en un iCal (?nico) de todos los tableros actuales y futuros. De "mica en mica" :-)

Seguim!


author: Antonio Panea
body: Hola [@Yesica Melian](/t5/user/viewprofilepage/user-id/3809864)est?s usando alg?n Power-Up? Entiendo que el de Calendario pero por confirmar.

? Tienes a parte un calendario fuera de Trello que podamos sincronizar como por ejemplo el de Google ?

un saludooo

comments: author: Yesica Melian
body: Si! De hecho trabajo con google calentar. Hay forma de sincronizarlo Antonio?


author: Antonio Panea
body: Hola [@Yesica Melian](/t5/user/viewprofilepage/user-id/3809864) ,

Genial! Te recomiendo usar el Trello Power-Up llamado Calendario o Calendar si usas Trello en Ingl?s.

Dentro de la configuraci?n del Power-Up encontrar?s un iCal. Si lo a?ades a tu cuenta de correo se te sincronizar?n todas las tarjetas que tengan una fecha en tu tablero de Trello. Si repites el mismo proceso en los distintos tableros, conseguir?s tenerlos todos sincronizados en un mismo comentario.

Espero te sirva el consejo! Si necesitas algo puedes escribirme al correo tonypanea@gmail.com o decirme por aqu?.

Suerte! Saludos


author: Bruno Sosa
body: Hola yo hice eso, pero la sincronizacion si abro el calendario en la pc me aparece, ahora no me aparece en el calendar del celular


author: fer vallone
body: hola ! yo copio la url para sincronizar y no me funciona siempre. los tengo que volver a cargar en google calendar, es como si se quitara la sincronizacion, a alguien le pasa lo mismo? o estoy haciendo algo mal? gracias


author: Paz G_V
body: Hola! A m? me pasa lo mismo, no me funciona siempre. Una veces sincroniza y otras no. Sigo las instrucciones que indican y nada.


Tags: calendar
Quisiera saber si dentro de un tablero equipo es posible ocultar ciertas tarjetas para algunos
Asked by Yesica Melian:

Tengo un equipo creado pero no quiero que todos vean todo. Sin embargo repetir el contenido de las tarjetas en varios tableros me parece super engorroso.


Answers:
author: Valentina Campuzano Leonisa
body: Hola! Yo tambi?n tengo la misma observaci?n, pero veo que esta pregunta es de hace 2 a?os. A?n es imposible compartir una ?nica tarjeta sin que tengan que ver todo mi tablero completo?

Estoy de acuerdo en que generar tableros con la misma tarjeta es s?per engorroso, sobretodo para hacer seguimiento de las tareas, que pueden quedar DONE en un lado pero no en el otro, etc.

Hay hoja de ruta para esto?


author: Leslie Carrillo
body: Hola Yesica,

<br />

En este momento, no es posible ocultar ciertas tarjetas de los usuarios en un tablero de equipo.

Deber?a hacer que el tablero sea privado y todas las tarjetas quedar?an ocultas para los usuarios de su equipo que no hayan sido invitados al tablero privado.

Estar? encantado de compartir su inter?s en esta funci?n con el equipo. Si tiene informaci?n adicional que desea agregar, comun?quese con nosotros en <https://trello.com/contact>.

Gracias,

Leslie

comments: author: Antonio Panea
body: Hola [@Yesica Melian](/t5/user/viewprofilepage/user-id/3809864) , como dice [@Leslie Carrillo](/t5/user/viewprofilepage/user-id/3767090) no se pueden ocultar tarjetas en el tablero.

Sin embargo lo que puedes hacer es copiar tarjetas de un tablero a otro para que no tengas que hacerlas en cada tablero desde cero.

Por otro lado si es una cosa recurrente y que se repita con frecuencia en el tiempo se podr?a hacer una automatizaci?n con Butler para que al crear una tarjeta se replique en los tableros que elijas autom?ticamente.

Espero te sea de ayuda! Suerte!


author: Yesica Melian
body: Muchas gracias!


Tags: board

card

team