youngmon/atlassian-qna huggingface dataset:
Installing and setting Apache after JIRA and Confluence installation for external access
Asked by Kemal Bajramovic:

Hi,

I installed JIRA and Confluence on Windows Server 2008 R2 and our team started using it internally. Now we want to allow external access to both applications via links:

jira.domain.com

confluence.domain.com

I created DNS entries to point to server public IP address, installed Apache and tried some options, but I can't figure out how to do it? I'm absolute beginner regarding Apache and Tomcat. Can someone spare me of torture and explain how to configure Apache, JIRA and Confluence to achieve this?


Answers:
author: Kemal Bajramovic
body: It was relativly easy when I got deeper into it:

1. Set JIRA and Confluence to listen ports 8080 and 8090, respectivly, by editing each server.xml file.

2. Loaded proxy modules as explained in <https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy>

3. Added the following virtual hosts in Apache httpd.conf:

\<VirtualHost confluence.*domain.com* \>  
# Confluence Proxy Configuration:  
\<Proxy \*\>  
Order deny,allow  
Allow from all  
\</Proxy\>  

ProxyRequests Off

ProxyPreserveHost On

ProxyPass / http://*domain.com*:8090/

ProxyPassReverse / http://*domain.com*:8090/

<br />

\</VirtualHost\>   

\<VirtualHost jira.*domain.com* \>  
# JIRA Proxy Configuration:  
\<Proxy \*\>  
Order deny,allow  
Allow from all  
\</Proxy\>  

ProxyRequests Off

ProxyPreserveHost On

ProxyPass / http://*domain.com*:8080/

ProxyPassReverse / http://*domain.com*:8080/

\</VirtualHost\>

4. Restarted Apache.

comments: author: Erik Arendall
body: Will users be able to access both internally and externally using confluence.domain.com?I have mobile users that need access both internal and external and I would like to not have two different links to access the same service.


author: Kemal Bajramovic
body: Yes.


author: LucasA
body: Hello there!

You'll need to make use of Apache mod_proxy to perform those redirects. However, since you're running your installation on a Windows based environment, I believe that you can make use of Windows Server native tools: <http://blogs.iis.net/carlosag/archive/2010/04/01/setting-up-a-reverse-proxy-using-iis-url-rewrite-and-arr.aspx>

Cheers,

Lucas Lima
Confluence to Jira On Demand
Asked by Lyn Andersen:

Confluence is behind our firewall and we are trying to configure an Application Link from Confluence to our Jira OnDemand instance. While the outgoing authentication appears to be working, the connection from Confluence to Jira isn't working via the Conflunece/Jira macro.

Is this type of connection feasible?


Answers:
author: Deividi Luvison
body: In your case, yes.

If one of your apps uses SSL (like your JIRA On Demand) you will need to se your Confluence to also use SSL/HTTP, thats the only way to make both apps trust each other and set up the application link.

Thanks and Regards,

David\|Atlassian Support


author: Lyn Andersen
body: Thanks for the quick response and suggestions. I'm still not able to connect and I suspect the problem has to do with SSL. Our internal Confluence instance is non-SSL and likely never will be.


author: Deividi Luvison
body: Hi Lyn,

Yes this type of connection is feasible and to make that macro working theres a couple things you need to make sure :):

\* You need to set the application link on both Jira and Confluence so both apps can trust each other, you can follow this guide for [Confluence](https://confluence.atlassian.com/display/DOC/Adding+an+Application+Link) and this one for [Jira](https://confluence.atlassian.com/display/JIRA/Adding+an+Application+Link) (the process is similar).

\* Jira On Demand uses HTTPS/SSL so to both apps trust each other your confluence also needs to use [HTTPS/SSL](https://confluence.atlassian.com/display/DOC/Running+Confluence+Over+SSL+or+HTTPS).

\*When creating the application link from confluence make sure that you are using a user account that have permission on Jira on demand (the same goes for the oposite scenario).

Now if all the above are OK, could you please reproduce the problem and check atlassian-confluence logs to see what kind of error is in there?

Thanks and Regards,

David\|Atlassian Support


Tags: confluence-cloud
How can i track the view count to an external link (outlink)?
Asked by Sa Maru:

hello,

My Confluence page currently has a few outlink (external web links and shared drive). I would like to track the number of view count or click through to those links. Is there a way to track this for Confluence?

Thanks


Answers:
author: CharlesH
body: Hi,

I don't know Omniture, but if it works in a similar way to GA then you can use the option in Confluence for editing custom HTML in the HEAD section to add in the hooks you need to track particular events.

Confluence has no specific support for GA, but is flexible enough so that it can be used easily. David Simpson (a forum regular) has written this article which describes how to set things up for GA: <http://davidsimpson.me/2009/03/18/tracking-atlassian-confluence-usage-with-google-analytics/>

Regards,

Charles


author: CharlesH
body: As there's nothing as standard to help with this, one option would be to use GoogleAnalytics, and track "outbound" links.

Plenty of advice on this from people with more expertise with GA than me, but here's one reference to consider: <http://www.axllent.org/docs/programming-tips/google-analytics/>

comments: author: Sa Maru
body: [Hello CharlesH,](how-can-i-track-the-view-count-to-an-external-link-outlink?page=1#204042)

Thanks. Btw, does Confluence support Omniture(SiteCatalyst)? I am currently using Omniture and would like to use it instead of Google Analytics.   


author: Daniel Borcherding
body: Here is an official Atlassian article that describes exactly what CharlesH is talking about,

<http://blogs.atlassian.com/2007/04/using_omniture/>

It's an old one and I think they have moved to using GA now, but the information is still viable.
I can't see pages when accessing it through Mobile
Asked by Jay Ji:

Hi

I got a problem.

There is a plenty of pages in my space.

but can't see them when I access my confluence through mobile web browser.

Just one page showing.

I can't see the difference between the showing one and the others.

I'm using confluence v4.3.7

I wish someone could tell me why

Thank you in advance!!


Answers:
author: Jay Ji
body: not only mobile web browser but also Confluence mobile applicaion.
Linking to download files from word
Asked by Dave Marcus:

Hi -- whenever I link directly to a file to download in a word document, it tells me that this action is not permitted. The same link works fine in Outlook or in a web browser (I used Chrome). here's a screenshot of the error:

![](../../upfiles/confluence_link_error.png)

I even tried manipulating the link and it still didn't work.

Any idea of what I'm doing wrong or how to fix this?


Answers:
author: Marlon Aguiar
body: This problem is being caused by a known bug in OnDemand: <https://jira.atlassian.com/browse/AOD-6317>

There are some workarounds listed on that bug report, I strongly recommend you to check those to see if they solve your problem. A fix for that bug has already been found and it should be deployed in OnDemand soon.

Hope this information helps!

Regards,  
Marlon

comments: author: Dave Marcus
body: Thanks for the help, Marlon and on the support ticket I submitted too. Is there a timeline on when the update will be deployed?


author: Joachim Ooi
body: Hi Dave,

Getting into "Not Permitted" is usually related with page restrictions. Do you want to check and see if this happens in one single space or in every space? Also, check and see if this is happening to a single user or every users.

Rule of thumb to follow is if this problem happens in a single space, then check on the space permission.

A guide for you to refer to would be this KB article:

* <https://confluence.atlassian.com/display/CONFKB/Page+is+Not+Editable+Due+to+Page+Restrictions>

comments: author: Dave Marcus
body: It's happening in multiple spaces. In every case, the user is able to go to the page and download the file without a problem. It's only the direct link that's giving them an issue. They should all have the same restrictions though. Thanks for linking to the article


author: Daniel Borcherding
body: Are you given the option to log in to view the document? You might not be logged in in whatever browser your Word Document is opening.

comments: author: Dave Marcus
body: Hey Daniel,

Thanks for the response. Yep, I've been logged in all of the errors I've received.

Dave


Tags: cloud

confluence-cloud
typo3 migration to confluence
Asked by Gabriel Almeida:

Hi All,

We have a CMS based on typo3 and we would like to know about the possibilty to automatically migrate it into confluence. Is there any available plugin which would to the import in an automated way? We have pages with images, etc.

Thanks \& Regards

Gabriel


Answers:
author: Timothy
body: Looks like there are no solutions available for this. Have you Googled?

comments: author: Gabriel Almeida
body: yes, I have googled it and did not find any useful answer for that. have you any?


Tags: atlassian-support
display Excel chart in Confluence page
Asked by Nari Man:

I have attached a Excel file (2010 version) to a page. I use the Excel macro and can display the data from the cells. I also have a chart on one of the excel sheets that I like to display in confluence page but Confluence shows an image icon only.

Confluence is version 5.1.1

Any ideas?

thanks


Answers:
author: Bob Swift (personal)
body: [Excel Macro](https://bobswift.atlassian.net/wiki/display/XL/Excel+Macro?src=search) does not support charts from excel. You would need to recreate the chart using the chart macro around the data in the excel macro.

Just to clarify so you don't have to read the comments below. The chart macro works by looking at tables found within the body of the chart macro. In this case, you put the excel macro in the body of the chart macro.

comments: author: Nari Man
body: THe chart macro claim to be able to use data from Excel. I can not find any information about how to use it.


author: Nari Man
body: @Bob, thanks but can you please explain what you mean "using the chart macro around the data in the excel macro."


author: Reg Hawkins
body: I have create a JIRA filter (could be the excel filter) place inside the Chart Macro

![Report macro.png](https://community.atlassian.com/t5/image/serverpage/image-id/7166iBFF69274DE5F0325/image-size/large?v=v2&px=999 "Report macro.png")


author: Nari Man
body: Yes at last I figured how to use the chart Macro. It is funny but I could not figure out that i have to write the data table in the body of the macro.

comments: author: Ivar
body: That makes 2 of us. Only close reading of the manual gave away that trick..


author: RambanamP
body: check this plugin,

free plugin

<https://marketplace.atlassian.com/plugins/confluence.extra.chart>

commercial plugin

<https://marketplace.atlassian.com/plugins/org.swift.confluence.excel>

<https://confluence.atlassian.com/pages/viewpage.action?pageId=162038025>

i hope those links are helpful!!

sorry if those links are does't help!!!


author: Nari Man
body: Figured it out. thanks

comments: author: Bob Swift (personal)
body: I assume you mean about the chart macro.
Confluence install SSO w/kerberos showing login page to users.
Asked by James Fehon [CP Alliance Web Team]:

Hi,

Our Confluence single sign on setting seems to be functioning strangely.

When a user visits the base url they're presented with the login screen, however clicking on the Global logo shows the dashboard (i.e. they're logged in without entering their credentials).

Has anyone found the cause and solution for this?

(We're using the Integrated Windows Authentication for Confluence plugin with Confluence 5.2)


Answers:
author: James Fehon [CP Alliance Web Team]
body: Worked out it was an overlooked useHttpOnly="true" setting in Confluence's server.xml


Tags: confluence-administration
Adhoc Workflow
Asked by James Lim-It:

Hi guys,

Is it possible to have this scenario configured in adhoc workflow plugin?

Scenario:

Create State

Review State (sends email to phase 1)  
- phase 1 approval: needs 3 chained approvers (sends email to phase 2)  
- phase 2 approval: 5 more approvers not chained after phase 1 approval has been completed.  

Approved State  
- page will be made available for public viewing  
- a history of approvers will be shown  

Thanks,  
James  


Answers:
author: Deividi Luvison
body: Hi James,

Im really not sure how to configure that scenario on Adhoc Workflow plug in, so I sugest you to also send this question directly to the plug in vendor on their [website](http://www.comalatech.com "http://www.comalatech.com"), so they migth able to give you a hint about that.

Thanks and Regards,

David\|Atlassian Support
search anchor on childpages from main page
Asked by jay patel:

I need to have a search capability on my main page which can search particular contains from its child pages. Like Google search which gives you link to the page and show you the details on that page in which user is interested. Any recommendation is welcomed.


Answers:
author: Chung Park Chan
body: I'm not sure about anchor though, but if you wanted to have a search box to search contents from the same space, you can use the Documentation theme. There will be a search box at the sidebar that does the searching.

<https://confluence.atlassian.com/display/DOC/Using+the+Documentation+Theme>
Presentation about how to build Intranet in Confluence
Asked by Ella Z?le:

Hello!

Maybe You have presentation about how company can build its Intranet using Confluence, maybe You have some models, examples, presentations or something like this?

Regards,

Ella


Answers:
author: Abdoulaye Kindy Diallo
body: You may want to start with the below:

* <https://confluence.atlassian.com/display/DOC/Developing+an+Intranet+on+Confluence+Wiki>
* <http://blogs.atlassian.com/2013/02/get-more-from-your-intranet/>
* <http://www.pixsoftware.nl/en/atlassian/confluence/740-use-confluence-to-create-intranets-that-work>


author: Ella Z?le
body: Thank You :)


author: RambanamP
body: check this document it may help you

<https://confluence.atlassian.com/display/DOC/Developing+an+Intranet+on+Confluence+Wiki>
Confluence Jira macro upgrade from 5.0.1 to 5.0.2
Asked by arikevin:

I am using Confluence 5.2.3 and am having trouble with the Jira Macro. My research suggests that I upgrade it to the latest version 5.0.2. The universal plugin manager isn't allowing me to upgrade yet the version on the marketplace is higher than what is reported in UPM (UPM reports 5.0.1).

How can I get this to upgrade?

Thanks,  
Kevin


Answers:
author: Yilin
body: It might be a temporary problem yesterday, can you please try to upgrade the UPM to the latest vesion, then in the page "Administration -\> Find Add ons" look for the "jira issue macro plugin" for a check?


Tags: issue

jira

macro
Changing appearance of names in Task List
Asked by Gary Griffith:

When you are assigning a task, you need to start to type a person's first name until the pull-down shows you some matches. From then on, the task is referenced by a user's full name.

Is there any way to change the appearance of full names in the task lists and pages to become initials, emails, or some other attribute from users' profiles?


Answers:
author: Rodrigo Girardi Adami
body: Hi Gary,

I couldn't find any feature request for this yet. I believe it's not possible at the moment. You may want to raise a new feature request at [jira.atlassian.com](http://jira.atlassian.com)and ask other colleagues to vote and watch the feature request to increase popularity.

Cheers,

Rodrigo


Tags: confluence-administration
Can't add User Macros to editor after 5.1 upgrade
Asked by Sean King:

I have a number of User Macros that were developed that worked perfectly fine in confluence 4.x but after we upgraded to 5.1.3 I can't add them to the page. The editor freezes and the cancel, preview, and save buttons become disabled when I try and add the user macro both using autocomplete and using the macro browser. When I select the user macro to add to the page nothing shows up in the editor as if I never made a selection. The only way to get out of the editor is to click the page title in the breadcrumbs.

I'm also getting a 500 (Internal Server Error) when I make my selection:

```
GET http://www.mydomain.com/plugins/servlet/confluence/placeholder/macro?definition=e2plcHAtaXBiYW5uZXJ9&amp;locale=en_GB&amp;version=2 500 (Internal Server Error)
```

This link is to the macro.png file which is the header of the panel in the editor once the macro is added. For some reason it's crashing before it grabs it and thus leaves the editor in an errored state.

Any help is greatly appreciated. Atlassian is having trouble figuring it out themselves.


Answers:
author: Sean King
body: Good'ol Hercules the atlassian robot sent me this url finally after months of back and forth with the service desk. After following the steps it appeared to have fixed the issue.

<https://confluence.atlassian.com/x/TICcE>

If you suffer from this issue I encourage you to up vote the issue here:

<https://jira.atlassian.com/browse/CONF-24857>


Tags: confluence-administration

user-macro
Importing knowledge base in folder structure to Confluence
Asked by Renato Chencinski:

Hey all,

We have a knowledge base built over more than 5 years. It has over 2000 files, with error messages and possible solutions (more of a troubleshooting base).

It's located under a windows folder structure.

How can I import that into confluence, keeping folder structure and attaching files below the respective folder?

Thanks


Answers:
author: Chung Park Chan
body: Well, if that's so, you might need to have more steps. Please refer this guide and see if it helps

<https://confluence.atlassian.com/display/DOC/Importing+Content+Into+Confluence>


author: Renato Chencinski
body: Hey Chung,

Yes, we want to import them into Confluence.

There are all types of files: txt, outlook emails, word, excel, powerpoint, xml, zip, pdf, jpgs, etc.

Many folders have a single txt file describing error, and some support files in the same folder like screenshots and xml error files.

Thanks


author: Chung Park Chan
body: May I know what file types are the Knowledge Base? Just to clarify, you are trying to import them into Confluence, no?


Tags: cloud

confluence-cloud
Space Admin Invite new users
Asked by Martin Cleaver:

Confluence used to have an invite plugin (<https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.invite>) that permitted Space Admins to send invites to prospective users. It was discontinued as the "functionality is now built into Confluence". I see how Confluence admins can invite users, but is there really functionality to allow Space admins to invite? I can't find it.


Answers:
author: Stefan Kleineikenscheidt _K15t_
body: I have investigated this a while ago, but AFAIK there is no way for space admins to use add users (or invite users).


author: Steve Thornhill
body: I've replicated the same behaviour, only by adding a user to the Confluence Admins can I get the invite user function to appear.

The only work around I've found so far is to get an existing Confluence Admin to copy the invite link and give that to the Space Admin to pass on. Not quite the same though.
bitbucket for the enterprise
Asked by francis:

We got the request if there is a way to have the same functionality set of bitbucket, but then behind the firewall

(the combination stash - jira - confluence is too feature heavy. They are looking for a simple wiki and simple issue tracking functionality, like in bitbucket)


Answers:
author: JamieA
body: It's not ever going to happen now Stash is on the scene... if that have the $$$, they could try github enterprise.

comments: author: francis
body: I thought so, but you never know.

If they have $$$, they would spend it on stash - jira - confluence, but that's not the case.

Thanks


author: Abdoulaye Kindy Diallo
body: Feel free to comment here: <http://blogs.atlassian.com/tag/bitbucket-enterprise/>

comments: author: francis
body: Abdoulaye,

I'm missing the point. The link you provided, presents the stash command line.


Tags: bitbucket-cloud

bitbucket-server

cloud

jira
How do I move a page with restrictions?
Asked by Johanna Dirnberger:

Hi

I want to move a child page to another page within the same project. My page has like 15 restrictions which must remain as they are. When I use the move function to move the page, I get the error message "You can not restrict pages in the destination space. Remove restrictions before moving page." However, I do have the right to restrict pages in the destination space. So the only thing I can do is to remove all the restrictions, move the page and then restrict it again.

For space admins it is possible to move those restricted pages, for "normal" employees it is not.

So what I would really like to know is what am I supposed to do if I want to move a page and I don't want the whole company to see my page for the time I need to move it? I can't always go find a space admin when I want to move a simple page. Are you thinking about changing this?


Answers:
author: Rodrigo Girardi Adami
body: Hi!

It seems this is a BUG with Confluence fixed in 5.2: <https://jira.atlassian.com/browse/CONF-26138>

can you have a look and let me know if that is the situation you are running to?

Regards,

Rodrigo


author: Johanna Dirnberger
body: Hi, yes thats exactly my problem, thanks! Then i'll just wait until we updated our wiki :-)

comments: author: Rodrigo Girardi Adami
body: Thanks Johanna!

If the problem is fixed within the upgrade, please take a time and confirm in this issue as such other people can confirm the behavior. :)

Cheers!