youngmon/atlassian-qna huggingface dataset:
How create documentation about jira workflow
Asked by xattab:

Hello! I wont documentation all my JIRA workflows in confluence. I need a plugin or tool which can import JIRA workflow in confluence like a diagram. How now how i can do this ?


Answers:
author: Jason Wyckoff
body: I would love something as well.

To start, I'd love to have a URL brings up the workflow in the diagram that:

a) does not require admin access, and

b) does not require you are first looking at an issue.

comments: author: pAKoSTevE
body: Hi,

give [Glass Project Documentation](https://marketplace.atlassian.com/apps/1219628/glass-project-documentation-for-jira?hosting=server&tab=overview) a shot, it gives you full project documentation online. If you want to have a "snapshot", export it to PDF, and you can upload that to your Confluence!

It

a) does not require admin access - only a "View Glass" project role

b) does not require you to look for any issues, just open the project :)


author: David Skreiner
body: I don't think there's a plugin specifically for the purpose of showing JIRA workflows in Confluence.  
My suggestion (free of charge) would be ...

1. Open the workflow, activate the checkbox to show transition names
2. Press the "Print Screen" key
3. Open Paint
4. Press the Insert key
5. Cut and save as PNG.
6. use that in Confluence

... if you prefer to spend an hour for each workflow painting it all over again, you might consider the Confluence plugin Gliffy which is pretty powerful and lets you create all sorts of diagrams, but is not free.

I don't think Gliffy diagrams would have any significant advantage over screenshots from the JIRA workflow designer for documentation purposes: Gliffy diagrams do look good, but why spend a lot of time re-constructing workflows in Gliffy when you can just make a screenshot of them in JIRA?

I found an old plugin that converts JIRA workflows to SVG or PNG, but the latest version seems out dated and has 0 download (presumably because it's faster to convert a workflow to PNG by pressing PrintScreen rather than installing a $400 plugin.)  
<https://jamieechlin.atlassian.net/wiki/display/JVIZ/JIRA+Workflow+Visualization+Plugin>


Tags: confluence-administration
what the user limit of my account?
Asked by ?lida Borsato:

I would like to know what is limit number the users of my account?

We need more users and I would like to know what kind package is our.  
[](https://community.atlassian.com/t5/Confluence-questions/what-the-user-limit-of-my-account/qaq-p/182486?attachment-id=12049){#link_11864ec2a83241}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/30539/1/jira_license.png){#display_11864ec2a83241_0}


Answers:
author: Nic Brough -Adaptavist-
body: The system information page should tell you, as should the user maintenance stuff, and your my.Atlassian account too.

comments: author: ?lida Borsato
body: ok, where is this page?


author: Nic Brough -Adaptavist-
body: Two of them are under admin

Admin -\> system info, and Admin -\> user management

The third one should be pretty much on the first page of your my.Atlassian account (I've not got a Cloud install at the moment, so I'm not familiar with the current details)


author: Prabhakaran Jayaraman Masani
body: Please visit the url <https://my.atlassian.com/product> using your Atlassian credentials, it should display all your Atlassian products listed along with the type of license.


author: ?lida Borsato
body: Admin -\> system info, and Admin -\> user management

No have information limit max users, or I'm not know to search.

comments: author: Nic Brough -Adaptavist-
body: When I go to user management and get the list of users, it tells me I'm using X of Y.


author: ?lida Borsato
body: No appear exatament this form, but I found. How can I purchase more 10 users?


author: Nic Brough -Adaptavist-
body: Go to your my.Atlassian account, find the licence and there's an option to increase numbers there.


author: ?lida Borsato
body: <br />


author: Nic Brough -Adaptavist-
body: That's not the account you use for managing your server then. You'll need to use the account that owns the licences you have.


author: ?lida Borsato
body: The account that managing server is of user inative in JIRA. How can I update this account? "nogueira.bruno@goldsystem.net"


author: Nic Brough -Adaptavist-
body: If they're no longer with you, there's not a lot you can do unless you can get access to their email account. If that's not possible, then you'll need to contact Atlassian support to get your account added ans an owner of the system. Https://support.atlassian.com will help you with that.


author: ?lida Borsato
body: ok, tks.


author: ?lida Borsato
body: I think didn't express correctely. I need to know how many users my account can to have. Exemple: today we have nine users actives, how many users more I can to include?

comments: author: Nic Brough -Adaptavist-
body: Look at the licence information as above.

Subtract 9 from the maximum limit you find. That's how many more you can add.


author: HongNgan
body: Does it include inactive user?


author: Nic Brough -Adaptavist-
body: By definition, users you have flagged as inactive do not count towards your licence limit.


Tags: cloud

confluence-cloud
Is it possible to integrate the Confluence doc on my website?
Asked by Arthur K:

Hello,

I wanted to know if it is possible to integrate my Confluence documentation on my website. By iframe for exemple or anything else. Because Confluence looks good to me but I want a local documentation on my website and not on an external website. So if I could put the Confluence documentation on my website it will be great..

Cordially,

Arthur


Answers:
author: Michael Ngangom
body: hello Arthur,

The question that you have has already been asked and has been answered.

Here is the link to it: <https://answers.atlassian.com/questions/167066>

I hope that help!

Good luck!

BR,

Mike


Tags: cloud

confluence-cloud
Can't login into evaluation/embedded database installation
Asked by Michael Moore:

I keep getting the error, "Sorry, you can't retrieve your password as no email service has been configured for Confluence. Please contact your administrators for assistance." Please advise. Thanks.


Answers:
author: Michael Moore
body: I was able to get in by uninstalling and reinstalling.


author: Nic Brough -Adaptavist-
body: Happens to all of us sometimes. Have a look at <https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>


Tags: confluence-administration
Is there a way change the default notification setting to NOT notify watchers? Our team would like to reduce the amount of email notifications.
Asked by Adina Sapp:

*This question is in reference to Atlassian Documentation: [Email Notifications](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765358)*

Our team receives too many notification emails when pages are edited. They want to receive notifications only for substantive changes. Having the default be to NOT notify watchers would help with this. Whenever someone makes a substantive change, the changer would then need to checkmark the notification option.


Answers:
author: Ilia Ostroumov
body: Hello! You may take a look at this add-on - <https://marketplace.atlassian.com/plugins/com.ovdgroup.jira.unilistener/server/overview>

It has ability to send custom notifications on defined events and has flexible configuration


Tags: confluence-cloud

documentation

notification
Is there a way to have a Confluence user have access to ONLY one space?
Asked by Yola Mui:

*This question is in reference to Atlassian Documentation: [Space Permissions Overview](https://confluence.atlassian.com/pages/viewpage.action?pageId=139521)*

It seems like you have to be a member of confluence-users group to see ANY spaces. However, what if I want to have a set of users access to only one space but NOT any others? Is that possible?


Answers:
author: Walter Buggenhout
body: Hi Tim,

Sure. Each Confluence space has its own, independent permissions. If you don't want the confluence-users group to have access to a specific space, just make sure to exclude it when setting up the permissions for that space.

It is perfectly possible to add a group for one single space (e.g. you might create a Marketing group for the users of your marketing space and adding just that group to the space).

comments: author: Yola Mui
body: Hi Walter,

Here's what I tried:

1. Set up a new space.
2. Removed the confluence-user group from the space permissions.
3. Added a single user to the space permissions.

When I log in with that user, and try to access that space, I get this error:

Not Permitted {#toc-hId-476915955}
==================================

You are not permitted to perform this operation.

If I give confluence-users permissions to the space, I can get to it with my user but the user can see all other spaces too, which is what I do NOT want.

Thanks,

Tim


author: Walter Buggenhout
body: Hi Tim,

That adding the confluence-user group makes all spaces available to the user makes perfect sense. It means that he belongs to that group and the group has access to all other spaces.

There's a few things you should take a look at.

* If you do not want the user have access to all spaces, make sure to remove the user from the confluence-users group.
* While you're there, consider adding the user to a specific group that you want to use for restricted access.
* Removing your user from the confluence-users will almost certainly have revoked the user's access to Confluence alltogether. So in Global Permissions make sure the user has 'Can Use Confluence' permission. Assign this permission to the group you added the user to in step 2.
* Then move to the space where you want to grant the user access to and go to Space Permissions there.
* If you want other users to have access to the space, leave the confluence-users group in place.
* Add the specific user group and grant it the same permissions as the confluence-users group.

And then you should be ok.


author: Yola Mui
body: Hi Walter,

Thanks, I figured this out. It turns out you HAVE to a member of confluence-users to have access to any spaces. BUT, confluence-users does not have to have access to any specific space. So I added the users to confluence-users and removed confluence-users from the space permissions.

Thanks,

Tim


Tags: cloud

permission

space
How to make multiple jiara macros reference the same date
Asked by Joshua Hailpern:

on a confluence page, i have 4 different JIRA macros with different queries, but all using the same date. Can i have them share a date object or something on the page rather than editing them all individually?


Answers:
author: Doug Swartz
body: I don't know of any way to do that with Confluence Cloud.

I'm afraid it doesn't help you, but for someone else who may access this page: If you have the [Bob Swift Run Self Service Reports](https://marketplace.atlassian.com/plugins/org.swift.confluence.run/overview) add-on, it is pretty simple to put the JIRA issues macros inside the Run macro. Use the run variable substitution in your JQL.


Tags: cloud

confluence-cloud

jira

macro
Using the product requirements blueprint page in confluence, when I create a Jira issue from my requirements, how do I get the user story description copied to the issue? It only takes the title.
Asked by Margery Parkinson:


Answers:
author: Margery Parkinson
body: Can anyone help me on this?

thanks.

comments: author: Arthur Fidas
body: I have the same exact problem. Have you figured out a solution to this yet? I am stuck.


author: Arthur Fidas
body: [@Margery Parkins](/t5/user/viewprofilepage/user-id/31702)


Tags: cloud

confluence-cloud
How to add users to only an isolated space in Confluence
Asked by Adina Sapp:

I'd like to create isolated spaces in Confluence for a few of our company's partners. They need access to some specific documentation but should not have access to all of Confluence. New users are by default added to the "Confluence-Users" group, and this group has at least read access to all of Confluence. My intention was to NOT add our partners to this default group, but to add them only to the spaces created for them. However, a coworker told me that she tried this in the past for our partners and found that if users are not added to the default group, they will not be able to access any part of Confluence, not even the space in Confluence that they are given access to. Is this something you can shed light on?


Answers:
author: Milo Test
body: You do have to grant "can use" Global Permissions to whatever group you make.


Tags: cloud

confluence-cloud
Confluence behind reverse proxy missing images
Asked by Steffen Breitbach:

I'm running Confluence (5.10.6) behind a nginx reverse proxy. Everything seems to be OK so far, however, some images are missing. For example, in "$proxy_host/confluence/admin/permissions/globalpermissions.action" all the images are missing. The images have URLs like "$proxy_host/s/en_GB/6441/13fdbe304eeea2f7da9576ad2c58ab11249c6de6/_/images/icons/emoticons/check.png"

If I add the missing(!) "confluence" part manually, at least I can display the image:

"$proxy_host/**confluence**/s/en_GB/6441/13fdbe304eeea2f7da9576ad2c58ab11249c6de6/_/images/icons/emoticons/check.png"

Is this an oversight or a bug?


Answers:
author: Frank Engel
body: I've excatly the same issue with JIRA behind proxy with context root. Any solutions so far?


author: Steffen Breitbach
body: I was referring to the URI part, so this is a configuration with context:

```
ProxyPass /confluence https://$server/confluence/
```

while this is one without:

```
ProxyPass /confluence https://$server/confluence/
```

```
?
```

comments: author: Jan Willem Noteboom
body: Thanks but both configurations are identical....

You probably mean (2nd config):

ProxyPass /confluence [https://servername/confluence/](https://theserver/confluence/)

Right?

(btw I do not use a slash after confluence)


author: Jan Willem Noteboom
body: I have the same problem (missing images when using reverse proxy) and I use the same confluence version so the problem is consistent. The images that are missing are indeed emoticons such as check.png that should appear on e.g. the permission settings page.

@Steffen Breitbach, what do you exactly mean with "configured the reserve proxy without context"......ProxyPass nocanon?


author: Steffen Breitbach
body: I configured the reverse proxy without context, which made the images work. However, that's not the configuration I was looking for...


Tags: confluence-administration
confluence
Asked by luvo:

I have a group in JIRA called "JUPIN" in JIRA. I want to add this group on confluence global permissions but when i search for it confluences says the group doesnt exist.

Help please


Answers:
author: Ash
body: **In Confluence UserManagement go to user and security click on User directory then add JIRA directory and synchronise JIRA users and groups.**

comments: author: luvo
body: how safe is doing that on the production-staging


author: luvo
body: on the production-instance


author: Ash
body: I dont think it will effect your JIRA instance,better do it in your test instance


author: Kay Brown
body: How do you manage groups in Confluence and JIRA? Do you manage them locally or with LDAP?

<https://confluence.atlassian.com/cloud/manage-groups-744721627.html>

comments: author: luvo
body: locally
Is there a simple way to see what's changed on the page only last week?
Asked by Mia Marthinsen:

There are some pages for reporting purposes in our Confluence instance. I should read them once a week (just after the people fill them in with their info). Right now I use the Page History feature to build a diff between page version created a week ago and the latest version but this frustrates me.  
How can I simplify this process? It would be perfect to receive an email once a week with the diff for selected pages.  
Does Atlassian provide any solution for that?


Answers:
author: Roman Kirilenko
body: Unfortunately, I don't know the way to get a notification once a week about the diff for a list of pages if you mean this. But there is an add-on that can significantly help you.

You can try [Handy Page Diff](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Page+Diff) feature from [Handy Macros for Confluence](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview). With this feature you can see the diff for any page since your last acknowledgement (or since your first visit) in one click. The main difference with feature you described is you should click the "Acknowledge" button each time when you reviewed the page to avoid displaying wrong and old data. You also can use a [Handy Reminder](https://docs.stiltsoft.com/display/public/HMFC/How+to+use+Handy+Reminder+macro) macro to get a reminder when you need.

comments: author: Mia Marthinsen
body: This is not exactly what I need but looks good. I still need to do some clicks to see the diffs but it's not such a problem. Thanks!


author: Sandy Johnson
body: Confluence has an email feature where you can get a daily list of which pages have changed. In that email. there is a link for every page that will bring you to the page history for that page. There is an option you can turn on that will list those changes in the email so you don't have to go to every page. More information about this can be found at <https://confluence.atlassian.com/conf58/email-notifications-771892526.html>

Hope this helps.

comments: author: Mia Marthinsen
body: I have bookmarks for these pages so there is no problem to remember them. Will Confluence show me the whole history for each page or only the changes for a period between those emails when I click those links?
How to track Confluence page views ?
Asked by Mai Dorothy:

Hi there, Is there any way to track confluence page views ?


Answers:
author: Peter Dennis
body: Maybe this plugin is useful for you. It's also very cheap   
<https://marketplace.atlassian.com/plugins/com.elitesoftsp.confluence.page.tracking.plugins/server/overview>


author: Karanpreet Kaur
body: Try using this

[https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=datacenter\&tab=overview](https://marketplace.atlassian.com/apps/1217079/page-view-tracker?hosting=datacenter&tab=overview)

Its free and can track page hits.

comments: author: Prasad Netaji N
body: how to use it please guide me


author: Karanpreet Kaur
body: You can look into the documentation of using this plugin. Its fairly easy. Once you install it, it will appear on the tools menu of each confluence page.

<https://ossapps.atlassian.net/wiki/spaces/PVT/overview>


author: Marcel Nick
body: If you are using Confluence Cloud, [Page View Analytics for Confluence](https://marketplace.atlassian.com/plugins/com.view26.pageview-insights.spaces.confluence/cloud/overview) allows you track page views \& get analytics report.


author: Milo Test
body: If you are using Confluence Server, ViewTracker is very nice and you might also setup Google Analytics.

comments: author: Prasad Netaji N
body: please give me the steps to use it.


author: Mattia _bitvoodoo ag_
body: Hello [@Prasad Netaji N](/t5/user/viewprofilepage/user-id/3686350)

If you are interested in the [advantages](https://www.bitvoodoo.app/blog/viewtracker-vs-analytics-for-confluence-comparison/) of [Viewtracker](https://marketplace.atlassian.com/apps/28637/viewtracker-analytics-for-confluence) and especially how to use the app, you can find [here](https://docs.bitvoodoo.app/) detailed instructions for the Server/Data Center and Cloud version.

Best regards,  
Mattia


author: Aron Gombas _Midori_
body: The [Archiving Plugin](https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving/server/overview) tracks page views, and allows you to get automatic reports on [not-viewed pages](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/page-view-tracking) (see below) or even [archiving those](http://www.midori-global.com/products/confluence-archiving-plugin/documentation/page-archiving) to auto-remove the clutter from your spaces.

![content-quality-statistics.png](https://community.atlassian.com/t5/image/serverpage/image-id/82524iABD5609AD89CDB06/image-size/large?v=v2&px=999 "content-quality-statistics.png")  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-track-Confluence-page-views/qaq-p/430574?attachment-id=10706){#link_118650a475713b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/72955/1/5672143e-ff27-4262-a57d-bdecc8823411.png){#display_118650a475713b_0}


Tags: confluence-administration
How can you move a comment thread to a different space
Asked by Greg Della-Croce:

I have been asked to help a user to move a comment thread from one space to another. I am not sure how to do this. Do I just move the top and it will automagically move the whole thread?

Thanks,


Answers:
author: Greg Della-Croce
body: Actually Peter my problem was better described by Jeremy that I guess mine was. I have two spaces. The comments went into one space/page. They belonged in the other Space on a page there. The page does not need to be moved just the comments (which is one thread out of many). Is there a way to do this without losing authorship?


author: Jeremy Shane
body: I have a variation on this question that is not addressed by t[he thread referenced above](https://answers.atlassian.com/questions/82528/cant-move-comments-with-pages-in-confluence).

I frequently consolidate information from two pages into a single page. We may have an issue that starts as two discussions, but then there is a need to merge the threads into a single page. However, you cannot then move over comments from the first page and attach them to the new combined page, without copying and pasting comments individually, and at that point you lose who the original author and post date was.

Any suggestions for this situation, please?


author: Peter Geshev
body: Hi Greg,

See [this thread](https://answers.atlassian.com/questions/82528/cant-move-comments-with-pages-in-confluence). Moving the page, to which the comments are linked, should be sufficient. Note that you(the user that moves the page) should have permission to add comments in the destination space in order for the comments to be moved.

Regards,

Peter
How can I add a different link to the title of a new page? In other words, I will like to be redirected to another page when clicking the title of the new page.
Asked by Carlos Fuertes:


Answers:
author: Milo Test
body: Unlikely; the title is like a record key in the database. You can't add icons or even include certain characters.

Give us a use case as there might be better way to accomplish what you are trying to do.