youngmon/atlassian-qna huggingface dataset:
Has anyone used Trello to track and manage OKR?s?
Asked by Wayne Merlino:

We are interested in using OKR's and I was wondering if anyone has used Trello for this type of operation? I understand how I could use the lanes to be the "Objective" and the cards to be the "Key Results", but we are planning on rolling out cascading goals that tie our individual objectives to team objectives to Company objectives and I am just not sure Trello is the right platform. We don't really want to introduce another product to the team so we are hopeful that soneone has had success with using Trello for this. Thanks in advance!


Answers:
author: Mike
body: Hi Wayne,

While we don't have any best practice guides specifically on that topic, I do want to share a couple of guest blog posts on using Trello to manage OKRs, and I think these'll be a great starting point for you!

* <https://blog.trello.com/personal-okrs-with-trello>
* <https://blog.trello.com/okrs-set-achieve-track-trello>

comments: author: Wayne Merlino
body: Thanks! I will check them out


author: Max Baggeroehr
body: Hey Wayne,   
nearly two years later. Did you collect experiences?It would be very nice, if you share some of them!   
Cheers Max


author: Banu Akgul
body: Hi [@Max Baggeroehr](/t5/user/viewprofilepage/user-id/4734990) with ConectoHub OKR power up you can link your cards with your OKRs. Here is the way to connect your daily operation with your goals: <https://www.conectohub.com/manage-okrs-trello/>
In Trello on IOS, how do I move a card within a list?
Asked by Bruce Pike:

On the desktop, to move a card within a list, I would click and drag to the new location in the list. On the iPhone I can't find that functionality, either in the app or in the browser.

Thanks in advance.

BruceP


Answers:
author: Matthew N
body: Hi Bruce

On the Trello iOS app, you can move a card. To do this, tap on the card that you want to move, and you will see it slant slightly. That's the indicator that it's ready to move. Then, drop it where you want, either on the same list or another.

On the mobile browser, tap the card you want to move to open it. Then scroll to the bottom of the card to "action" and select MOVE.

comments: author: Bruce Pike
body: Hi Matthew,

Thanks for your reply. In the IOS app on an iPhone, I don't see that behavior. When I tap (or double-tap) on a card, it opens the card. In the action menu for the card there is a move option which allows me to move the card to another list, but does not provide a means to specify the position in the target list.

Ah...in the browser, the move option has a position in the target list. That accomplishes the desired behavior. But drag-and-drop would be more convenient.

BruceP


author: Jim Chang
body: We cannot see that behavior on my 2 colleagues' iPhones. Is this a known bug and will be fixed later soon?


author: David Brugger
body: On the iPhone it depends on how you touch the card. If you press "hard", it will open up, if it's just a soft touch you can drag it around and drop it somewhere.


author: Jim Chang
body: Thanks [@David Brugger](/t5/user/viewprofilepage/user-id/2147069), my another colleague just helped me test on his iPhone, and it works well. BTW, his iOS version is 12.3.1, and 12.1.4 cannot use drag \& drop.


author: Alex Frank
body: Still a problem - I'm using an iPad pro - while you can go into each card and then select a location to move it from, there is no graphical way to move a card, which given the nature of the interface and the swim lane focused organizational aspects of Trello, feels like a huge miss. Why can't I use either the cursor, or my finger to move cards around?


Tags: ios
Question re: Evernote Power-Up
Asked by Annie T.:

I just committed to Trello after looking at many options. Solo freelancer with expanding business. A plus for me was Evernote integration. Everything I do is pretty much done in Evernote. If EN could be made to work as a decent Task Manager, I'd never need Trello. I tried. It can't.

So, I'm now a Trellobite. Good one...someone surely thought of before me:-)

I've done all this successfully: Enabled Evernote Power-Up. Authenticated. Attached Evernote note to card. Clicking on EN note link in Trello card takes me to Evernote Web, where EN note is singled out nicely on the screen. All good. From there, I can click on a link that opens Note in EN desktop local app.

That's what I'd prefer to happen, immediately and automatically.

Evernote web and local versions sync fast, so it's not a tech obstacle so much as a time-saver, based on the way I work. Evernote is my main screen, all day, every day. Can EN Power-Up be set up to open Evernote app on computer first (bypassing Web)?

Other ideas/tips for Trello/Evernote integration also greatly appreciated.

Thanks,

Annie


Answers:
author: Mike
body: Hi Annie,

Nice idea! Because Trello attachments are by their nature link-based, I'm not aware of a way to change that behavior to begin my opening the Evernote app, as opposed to opening the attached link, but I'll let the team know that's something you'd like to see possible!

comments: author: Bernhard Wiesner
body: Same here - I?m not even aware of the advantage of the Evernote power up. Would be useful if the Note opens within Trello in an editable popup. Just like Notejoy has solved this. Actually there are too many clicks to open an editable note. Even better to simply enter the direct link of the Note that you want to connect to a card.
Calendar for Confluence Cloud ?
Asked by Dan Hoffmann:

Is there any option to add a calendar in the cloud version of confluence ?


Answers:
author: Sri Kumar
body: Hi [@Dan Hoffmann](/t5/user/viewprofilepage/user-id/4090556) ,  

Can you check <https://support.atlassian.com/confluence-cloud/docs/create-add-and-edit-calendars/> and see if this is helpful?

-Sri


author: Deepanshu Natani
body: Hi [@Dan Hoffmann](/t5/user/viewprofilepage/user-id/4090556)

Team Calendars is available only in Confluence Premium and not in standard plan.

comments: author: David Wuth
body: It sure would be helpful if this type of information (available only on premium) was noted on the instruction page for adding calendars.


Tags: calendar

cloud

confluence-cloud
Confluence-friendly secure password vault?
Asked by Joshua Levine:

Hi, does anyone know of a way to store passwords in a secure off-site vault that will allow us to link directly to specific information from within KB pages? Bonus points if it aloows the information to be displayed within KB pages, but only for specific users.


Answers:
author: Michael R
body: Hi,

take a look at Secure Content:

[https://marketplace.atlassian.com/apps/1226391/secure-content-for-confluence-cloud?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1226391/secure-content-for-confluence-cloud?hosting=cloud&tab=overview)

<br />

Passwords can there be stored in a confuences page. They are only visible to authorized users and are also encrypted.  
Does that help?

Regards,

Michael


Tags: confluence-server

server
Migration of one Confluence/Jira environment to another
Asked by Shazia Qayyum:

Hi,

we work with a vendor who have their own environment of Confluence, all project details and release details are documented in Jira/Confluence and we would like to migrate the entire workspace to another environment in a different organisation, what are the steps and considerations and is there an automated tool that can be used?


Answers:
author: Sri Kumar
body: Hi [@Shazia Qayyum](/t5/user/viewprofilepage/user-id/4306735) ,  

If you are moving from **Server to Cloud** then follow: <https://www.atlassian.com/migration/cloud/guide/introduction/overview>  

else if you are planning for a **Cloud to cloud** migration, please refer to [https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/migrating-from-one-cloud-instance-to-another-cloud-instance](https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/migrating-from-one-cloud-instance-to-another-cloud-instance?)

- Sri


Tags: cloud

confluence-cloud
We are going to migrate documents from SharePoint to Confluence page
Asked by M Homeswara Reddy:

Hello all,

We are trying to import Documents(ex: Word, Excel, PDF, PPT) from SharePoint to Confluence page.

Can you provide us the detailed document for this process like procedure, Strategies to implement.


Answers:
author: Norman Obry
body: Hi dear colleague, we're in the same process and are also searching on how to do it.

I saw that Confluence can be used with WebDAV but I couldn' make it work so far, it could be a good idea to simply move file to sharepoint webDAV to Conf WebDAV.

We also plan to check if it's possible to export a tree of Sharepoint wit folders/librairies and files in order to see what the overall of the work to be done.


Tags: confluence-server

server
Quote of the day - CacheException in english
Asked by Kerschbaummayr Simon:

Hello!

We are using the app "Quote of the day". When the user switches the language to german, the app works fine.

But when english is chosen, the app shows only this:

QuoteOfTheDay. Error: com.atlassian.cache.CacheException

What can we do?

Thanks

Simon


Answers:
author: Hana Ku?erov?
body: Hi [@Kerschbaummayr Simon](/t5/user/viewprofilepage/user-id/1664653) ,

unfortunately I don't think there's much it could be done. The application is not supported by vendor, so they would probably won't help you, but you can still try to contact them.

From the error message it is not clear what's going on. You can try to look into the logs, whether there's more information.

To be honest, I would recommend you to just uninstall it, if it is causing you problems. I don't know your users, but it seems to me it won't be great loss for your company.


Tags: confluence-server

language-de

language-en

server
Deletion of Historical Pages
Asked by Roja Gurram:

Hi All,

Did someone know any way to do bulk deletion of historical pages? Instead of manually.


Answers:
author: Diego
body: Hey [@Roja Gurram](/t5/user/viewprofilepage/user-id/3627350)!

The deletion of multiple pages in a single take can be a pretty useful tool from time to time. Currently, this is not natively present in Confluence. We do have a suggestions that tackles this:
> [CONFCLOUD-5974 - Need ability to delete multiple child pages from the parent page](https://jira.atlassian.com/browse/CONFCLOUD-5974)

There are some third-party apps that might help you out. One of them is:
> [Bulk Action Tools](https://marketplace.atlassian.com/apps/1212559/bulk-action-tools?hosting=cloud&tab=overview)

You can check for more solutions here in our marketplace:
> [Atlassian marketplace - Confluence Cloud Search \[bulk\]](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=bulk)

Let us hear from you!


Tags: cloud

confluence-cloud
Navigation to the specific Article
Asked by Bharat Tuli:

We are using Confluence as a Knowledge Base for our organization which supports multiple help articles, related to the Modules we support in our website. We have embedded the URL of the Confluence Knowledge Base as "Help Link" in our website so that users can be navigated to the Confluence Knowledge base easily.

Further, we want if our users are working on a specific Module and they want some help through the Confluence Help Articles, then if they click on the Help Link, then instead of landing on the Home page of the Confluence they can be navigated to the specific help article which specifies the Module related details on which the user was working.

Can you please let us know how we can achieve this. It will be very helpful if you can share the supporting documentation related to this.


Answers:
author: Matt Reiner [K15t]
body: Hi [@Bharat Tuli](/t5/user/viewprofilepage/user-id/4048048)

For a solution like you're mentioning, I'd recommend embedding links in your modules to send users to the specific help article you think they'll be interested in.

For example:

Rather than link to: [www.confluence.com/KB](http://www.confluence.com/KB)

Link to: [www.confluence.com/KB/getting-started](http://www.confluence.com/KB/getting-started)

This is what my team does. We've figured out which articles are most useful for users on each part of our app, and then manually added links in the app screens to that article/section in our help center.

We're also using our app [Scroll Viewport](https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence?hosting=server&tab=overview) to [embed some of our help content within our app UI](https://www.k15t.com/rock-the-docs/publishing/generate-in-app-help). Scroll Viewport will also enable you create a view like [this one you mentioned](https://community.atlassian.com/t5/Questions-for-Confluence/Want-to-hide-the-sidebar-from-the-Confluence-Knowledge-Base/qaq-p/1454759).


Tags: confluence-server

server
Images only enlarge for me, not other users.
Asked by Jolene Jensen:

I've added in Include Page macro into an Expand macro.

I expand the Expand macro header it pulls up the content just fine. When I click on the images, it enlarges for me in a pop-up window. However, when I had other internal users test this, the image did not enlarge, it was just a static (small) image, not interactive.

Is there a way for the image to enlarge when other users click on it as well? Is it a permissions settings, although I cannot think of how that could be a permissions setting.

I don't want the image to take up a lot of real estate on my page, only to use as a reference when needed. (Usually only new users), so I prefer for them to be smaller w/ an option to enlarge in a pop-up window.


Answers:
author: Diego
body: Hello there!

What an odd behavior that you are currently facing [@Jolene Jensen](/t5/user/viewprofilepage/user-id/4288937)! I tried to replicate it, but images enlarge just fine when I click them.

I did place an image in the original page, included the page with the "Include Page" macro and added it into an expand.

First thing I would like to check is:
> 1. What browser are the affected people using?
> 2. Is this happening with all images you added?
> 3. Do the ones affected by the behavior have addons on their browsers?
> 4. Could you described the exact steps that the people affected by this are following? If needed, check with them via screenshare or personally, it helps!

The behavior is not likely to be affected by permissions, as you have noticed. If the users can see the image, they have enough permissions to interact with it.

Let us hear from you!


Tags: cloud

confluence-cloud
How do I change the email address of organization administrator ?
Asked by Daniel Tita:

Confluence doesn't react on this change...


Answers:
author: carlosughini
body: Hi Daniel,

Let me try to help you with your issue with what I found on other topics.

To change your email address, if you are the org admin, you need to use the **Directory** \> Managed Accounts section.

It is important to note that, you should **NOT** use the Administration \> User management section.

Managed Accounts looks exactly the same but don't be fooled, the "Show Details" page is a lot more helpful, and can just click the email address and edit away happily!

Basically, you should go to [admin.atlassian.com](https://admin.atlassian.com/), click on the organization you want to manage, then "Directory" in the top menu, and finally "Managed accounts" in the left sidebar. If at any of these steps you do not have access --- you are not "Organization admin" and cannot make these changes:

![Screen Shot 2021-03-16 at 10.40.52 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/134529i8DBA2329646B8AD1/image-size/large?v=v2&px=999 "Screen Shot 2021-03-16 at 10.40.52 am.png")

Please check the information and let us know how it goes.

Looking forward to hearing from you.

Regards,

Carlos

comments: author: Daniel Tita
body: Thank you very much Carlos! I did that but it requires now a Domain verification, unclear how to do that:

Domains {#toc-hId--1270302807}
------------------------------

Domains are used to determine which user accounts can be managed by your organization. You need to verify that you own a domain to be able to manage the accounts that use that domain in their email addresses. [Learn more](https://confluence.atlassian.com/x/gjcWN)DNSHTTPSG Suite

1. Add the TXT record below to the DNS host of the domains you want to verify.CopyThe same record can be used for multiple domains.DNS changes **can take up to 72 hours to update** depending on your DNS host. You may need to wait before adding and verifying your domains.
2. After adding the TXT record, click **Verify domain** below.

   If you have difficulties with this process, ask your IT department for help


author: carlosughini
body: Hi Daniel,

Thank you for your patience.

I strongly recommend checking the documentation below about domain verification, and in case you have any issues registering it, the best option would be to check with your local IT as they have all the access that is necessary.

* [Verify a Domain to Manage Accounts](https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/)
* [What is an Atlassian organization?](https://support.atlassian.com/organization-administration/docs/what-is-an-atlassian-organization/)

Please check the information above and let me know if it helps.

Looking forward to hearing from you.

Regards,

Carlos


Tags: cloud

confluence-cloud
External collaboration in Confluence Premium availability
Asked by Sonya Petkunas:

Does anyone know when External collaboration in Confluence Premium will be available. Everything I found says early 2021. If anyone has a link to the new feature I could watch, that would be great. Thanks!


Answers:
author: Mikael Sandberg
body: According to the [cloud roadmap](https://www.atlassian.com/roadmap/cloud?selectedProduct=confluence) it should be available in Q2 2021. It was mentioned during the [Tips for using Team Calendars \& Confluence Premium](https://www.atlassian.com/webinars/software/tips-for-using-team-calendars-confluence-premium) webinar.

comments: author: Sonya Petkunas
body: Thank you, [@Mikael Sandberg](/t5/user/viewprofilepage/user-id/853579)


Tags: cloud

confluence-cloud
Ability to create a global template and have it shared to all spaces
Asked by Amy Freeman:

Posts regarding global template creation seem to insinuate the missing option to promote the template or make it available outside of a specific space.

I am using cloud and this feature doesn't work - templates are in fact NOT global. Any idea when this will be addressed/. Seems like it was identified in 2018...


Answers:
author: Michael Andolfatto
body: Hi [@Amy Freeman](/t5/user/viewprofilepage/user-id/4257472) , welcome to the Community!

There are two types of templates- Space \& Global. It sounds like you're creating a Space template and then trying to turn it into a Global template which is not possible.

You can access your Global templates here: https://\<yourdomain\>.atlassian.net/wiki/pages/templates2/listglobaltemplates.action

Note: You need to be a Confluence Admin


Tags: cloud

confluence-cloud
Error when trying to update confluence template
Asked by Evelyn Shaw:

Hello! I am trying to update an existing confluence template (which was not created by myself). I can hit the edit button and go the template editor. However, when I click "save" in the editor, it says "There was an error processing the request" and won't let me save. I've confirmed that it is not a permissions issue, and I do have the permissions to make this edit.

Is this a bug and / or is there a way to get around this?

I've tried this several times on different days and got the same error each time. I'm not sure if I'm the only user experiencing this or if others are as well. The original template creator is able to edit the template successfully.

Would appreciate any advice, thank you!


Answers:
author: Diego
body: Hello [@Evelyn Shaw](/t5/user/viewprofilepage/user-id/4306115)!  
The behavior you are facing is indeed unfortunate. I have seen this in the past when some problematic content was copy and pasted from somewhere else.

We need to understand more about your situation. With this in mind, I came up with these questions:
> 1. What kind of changes are you applying to the template?
> 2. Did the template owner try to edit the template with the same changes as you?
> 3. What happens if you copy the whole content from the template and try creating a new template?
> 4. Are you able to edit any other template?

Also, since it has been a few days since you reported this behavior, I would like to understand if this is still present. Also, would it be possible for you to check if there is anyone else who is affected by this?

Let us hear from you.

comments: author: Evelyn Shaw
body: Hi Diego,

Thanks for following up. I just tried to edit the template again and it works now! Not sure what happened exactly to fix it. During the time it wasn't working, I did try actions related to your questions 1 \& 2 so included that info below. Unfortunately didn't have a chance to try 3 \& 4.

1. I tried to edit the text to the template, as well copying new text in from another confluence page. In both cases, it gave me the same error (even when I tried just adding 1 character).

2. The template owner was able to update the template with the same changes, and that's what I ended up doing as a workaround while it still wasn't working for me. I verified after the owner made the change that I was still unable to edit, so it does not appear that that action was what caused it to start working again.

Thanks again for checking in. If you do want other info, let me know. I'm glad that it appears to have resolved itself.

Best,

Evelyn


Tags: cloud

confluence-cloud

template
Java.io.IOException error
Asked by Peter Zweber:

I am receiving the following error when I see a Jira item in a Confluence page:

java.io.IOException: Error on line 1: The markup in the document preceding the root element must be well-formed.

When I click on the corresponding Jira link, it just takes me to the Jira Service Desk.


Answers:
author: Fabian Lim
body: Hi [@peter](/t5/user/viewprofilepage/user-id/17221),

I recommend you follow the following troubleshooting article: <https://confluence.atlassian.com/confkb/home-is-not-configured-properly-error-message-due-to-corrupted-confluence-cfg-xml-298979083.html>

Regards


Tags: confluence-server

server
Why are Jira issue keys automatically shown as URLs in Confluence Cloud, but not in Confluence DC
Asked by Kevin Ketchum:

In **confluence cloud**, it appears that a person can enter Jira issue keys as text while in page edit mode:

![entered-as-text.png](https://community.atlassian.com/t5/image/serverpage/image-id/134482i5C0F64CDA1349D28/image-size/large?v=v2&px=999 "entered-as-text.png")

However, when the page is in display mode, the issue keys are converted to jira links:  
![shows-as-links.png](https://community.atlassian.com/t5/image/serverpage/image-id/134483i2DD2DACD89B8B370/image-size/large?v=v2&px=999 "shows-as-links.png")

It appears there is some automated functionality to convert the text to urls.

This same behavior is not working in Jira Data Center.

Is this auto-conversion a function of Cloud? If so, is it done via an add-on, or a some basic configuration setting, or some other functionality?

Can this same functionality be put in place in Confluence Data Center? If so, how?


Answers:
author: Kevin Ketchum
body: Has anyone had a chance to look this? Are there any comments?


Tags: confluence-server

server