youngmon/atlassian-qna huggingface dataset:
How to Prevent Personal Spaces Appearing in the Global Dashboard
Asked by Megan McKelvey:

For some reason, a user's personal space is showing up on our global dashboard. How can I prevent this from happening? We are currently using the free version of Confluence Cloud, so I'm unable to set permissions. Are there any workarounds?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Megan McKelvey](/t5/user/viewprofilepage/user-id/4288518) ?

Welcome to the Community! Unfortunately to hide personal spaces they do require permissions to be set by the space admin. I would direct you to Atlassian's Confluence support resources on [using spaces to organise work](https://support.atlassian.com/confluence-cloud/docs/use-spaces-to-organize-your-work/) and [creating a personal space/permissions.](https://support.atlassian.com/confluence-cloud/docs/create-a-blank-space/)

I've also checked the marketplace for any third party Apps that could help but these focus more on pages rather than spaces, [see here.](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=permissions)

If permissions are key the best option would be to consider a standard Confluence plan for your team.

Let me know if you have any other questions.

All the best,

Laura

comments: author: Megan McKelvey
body: Hi Laura - thanks for your help. We are planning on upgrading to a Standard plan, but have not made the change yet.

Is it possible that the Global Dashboard is showing my recently visited spaces? I tested visiting another user's profile and now it's showing up in the Spaces section. I'm guessing I can prevent this with permissions and whatnot once we upgrade, but I'm trying to understand if that's happening. I'm just not sure why it's now appearing in Spaces rather than under Recent spaces visited.

Thanks,

Megan


author: Laura Holton _ACE Rotterdam_
body: Hey Megan, it is possible and sounds very likely the Global Dashboard is showing your recently visited spaces within the Spaces section which with the addition of permissions you can customise this so it won't flag on the Global Dashboard if you don't have permission to view it.

Here's the pricing plan comparison so you can see what the standard plan provides: <https://www.atlassian.com/software/confluence/pricing>

As for your conundrum, is anything showing in recently visited spaces for you?

All the best,

Laura


author: Megan McKelvey
body: Thanks for your help, Laura! I will plan on fixing this issue after we upgrade.


author: Laura Holton _ACE Rotterdam_
body: No worries, if you have any other questions at any point just ask away ?

Have a great weekend as soon as it gets here!

P.S. If you'd like to help others find this solution easily you can do this by accepting the answer above ?


Tags: cloud

confluence-cloud
API integration-Confluence pages
Asked by Anca Huruiala:

Hello,

I am wondering would it be possible to integrate the Confluence pages created on our software system? It would be great if we can create a Help button inside the system and our users can access the pages through it.

Any help is much appreciated!


Answers:
author: Vero Rivas
body: Hi [@Anca Huruiala](/t5/user/viewprofilepage/user-id/4119872)

Look the official documentation of Atlassian

<https://developer.atlassian.com/cloud/confluence/rest/>

<https://docs.atlassian.com/atlassian-confluence/REST/6.6.0/>

Cheers


Tags: api

cloud

confluence-cloud
The information about creating a new template is not clear
Asked by Dhwani Patel:

I am trying to create a new template on confluence wiki but I am not able to figure out how. I went through the help on atlassian but the information doesn't seem to be clear enough. It says go to the Space tools on the bottom left navigation bar and click on content tools. In content tools, click on create new template button but the problem is I don't seem to find the create a new template button. I would require your guidance for that issue.


Answers:
author: Vero Rivas
body: Hi [@Dhwani Patel](/t5/user/viewprofilepage/user-id/4363576)

Look at this post, maybe can help you

<https://support.atlassian.com/confluence-cloud/docs/create-a-template/>

And check this simple step:

+ Site settings  
+ Content tools

![rpta.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/158373i96D7E876E72C9155/image-size/large?v=v2&px=999 "rpta.JPG")

Excuse me but my confluence is in Spanish

Cheers


Tags: cloud

confluence-cloud
How do I become a system adminstratror?
Asked by jtn:

Hey.

I sit as an IT administrator in the IT department and have, among other things. a User Macro I must have made according to the rights set, it requires that I am a system administrator. There is no one else who has rights as a system administrator. When I try and add myself, it says I am missing system administrator privileges to change the privileges.

I'm already a Confluence Administrator, but I still do not have the ability to add User Macros.

<br />

My question is: How do I become a System administrator?

![2021-04-23_14-42-49.gif](https://community.atlassian.com/t5/image/serverpage/image-id/140144iFB15C8F72CB4174D/image-size/large?v=v2&px=999 "2021-04-23_14-42-49.gif")![2021-04-23_14-44-24.gif](https://community.atlassian.com/t5/image/serverpage/image-id/140143i526964442C200144/image-size/large?v=v2&px=999 "2021-04-23_14-44-24.gif")


Answers:
author: Gonchik Tsymzhitov
body: Hi [@jtn](/t5/user/viewprofilepage/user-id/4359341) ,

welcome to the community.

Please, check who is the site-admin, whey can edit group membership as well

comments: author: jtn
body: Hi [@Gonchik Tsymzhitov](/t5/user/viewprofilepage/user-id/726117) .

Thanks.

Hi.

I am Site-admin with my colleague, but still do not have the opportunity for this.


Tags: administration

confluence-cloud
Reporting in Confluence
Asked by Carole Jones:

I'm new to Confluence and have inherited a report that should show completed items within a specific sprint, however, it's now pulling in all details of other issues completed that aren't in the sprint. Any ideas how to rectify this please?

Are there any good tutorials that can help me set up new reports please?

Thanks.


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Carole Jones](/t5/user/viewprofilepage/user-id/4329763) ,

Do you use the Jira Issues macro to get your report? Try to check the JQL query inside the macro body.


Tags: cloud

confluence-cloud
How can I prevent from getting the "unknown attachment" icon instead of my images?
Asked by Mark Probeck:

I upload my images directly to each page, but it is becoming more common that when I need to make a page update all the images become "unknown attachment". I am not sure if it happens to the same page multiple times, but some of my pages have a lot of images and this is huge problem. I can sometimes go back to the previous version of the page and the images will save correctly but this is not always a good option if my last save contained a large amount of changes. I have looked at the help articles and they were of no help. Any help would be appreciated.


Answers:
author: Kevin Johnson
body: I found a doc that might help you <https://confluence.atlassian.com/confkb/some-images-do-not-display-correctly-in-a-confluence-page-but-show-unknown-attachment-instead-691013175.html> .

comments: author: Mark Probeck
body: The document doesn't really help too much....this is what my coding looks like:

\<ac:image\>  
\<ri:url ri:value="[https://confluence.disney.com/plugins/servlet/confluence/placeholder/unknown-attachment?locale=en_US\&amp;version=2"/](https://confluence.disney.com/plugins/servlet/confluence/placeholder/unknown-attachment?locale=en_US&amp;version=2"/)\>  
\</ac:image\>

Seems like I just have to reload all the images to get it to work. It has nothing to do with permissions. Possibly because images were initially pasted to the page, but the images were loaded to this specific page and loaded over every image that was originally pasted into the page, Its frustrating as I have a lot of pages and a lot of images and to have these pages lose images like it creates a lot of needless work.


author: Kevin Johnson
body: I did some background research on this, came to know that is it an issue with confluence. Here is the link to that issue: <https://jira.atlassian.com/browse/CONFSERVER-55928> . The fix is about to be released. Hope this helps.

-Kevin.


author: Mark Probeck
body: Thanks, I hope this fix closes the door on this issue.


author: Kevin Johnson
body: Sure, hope the same


author: Patrick O_Connell
body: I get this when editing basically *any* existing page. My fix is: revert, then re-open. Suddenly the images are back, after doing that.

@\[deleted\], how about fixing this, hmmm? I'm winding up doing a lot of re-work because if a page doesn't have images near the top, I forget about this glitch until I see our (old, drunken, abusive) friend "? Unknown Attachment." Then revert, and have to start the revision fresh.

Before someone suggests copying revised and then pasting it back in on the second edit, yes, I could do that. Just have to get into the habit, I suppose.


Tags: cloud

confluence-cloud
Converting to new page editor
Asked by valerio.romano:

I accidentally converted a page to the new editor, and now I can no longer edit the Macros that were in the page (they were div macros nested in a rich body macros).  

I would like to know if:  
1. Is it possible to "unconvert" and return to the legacy editor? I have looked at this page on converting pages to the new editor but could not solve my problem. <https://confluence.atlassian.com/confcloud/converting-pages-to-the-new-editor-993930226.html#Convertpagestotheneweditor-whicheditor>

2. If not, how would I be able to obtain the same effect using the new editor?

The macros only contained a picture and a string of text with a link (eg. a lightblub and 2 lines below "Payroll information").


Answers:
author: Brant Schroeder
body: [@valerio.romano](/t5/user/viewprofilepage/user-id/4363337) Welcome to the Atlassian Community

You used to be able to convert back by submitting a support ticket here: <https://support.atlassian.com/contact/>

I do not know if that is still the case though, you would have to check.
Editing an Excel-File together
Asked by Helena:

HI, I have an Excel-File on a Confluence-Page which can be edited within my team.

<br />

Is it possible to edit the file all at the same time? Or to get an info that someone is already working on the file when I try to open it (like normally in excel).

My current problem with this is, that I make some changes, want to save it, and only then I get an info that someone is working on it too (or a newer version has already been uploaded).

So I have to close it, open the newer version and do all the work again.

We are quite new to Confluence so we don't know if we are doing it wrong all the time :)

Thanks!


Answers:
author: Vinod Ramadoss
body: Hi Helena,

Welcome to the community

Based on my experience, Confluence does not have this feature currently

I see there is a request already in "Gathering Interest" status, you can vote for the same

<https://jira.atlassian.com/browse/CONFSERVER-52135>


Tags: server
What do the personalisation questions do?
Asked by Ray Dysart:

I've just been logged out of Confluence :\| , and when I logged back in it asked me about my job and department in order to 'personalise' my experience.

Something I have never asked for.

So what does this actually do?


Answers:
author: Brant Schroeder
body: [@Ray Dysart](/t5/user/viewprofilepage/user-id/4320094) Welcome to the Atlassian Community

I believe that information is all added to your profile. I think they then use it to recommend certain templates, etc. when you are creating pages.

comments: author: Ray Dysart
body: I have never used a template, nor do I intend to.


author: Brant Schroeder
body: [@Ray Dysart](/t5/user/viewprofilepage/user-id/4320094) you can always go to your profile to change or remove information.


Tags: cloud

confluence-cloud
Confuence- ability to login and search top right has disappeared
Asked by richard stockdale:

Hi, our confluence instance is in a state where the top blue bar is really skinny - no search or login buttons - so can't login to administer it.

We can still search the sub-sites and view content, but editing pages doesn't work, and there's no apparent way to log in to administer (I am one of 3 administrators) of the app.

Most of the page looks fine, but there is this random text at the bottom of each page:

$soyTemplateRendererHelper.getRenderedTemplateHtml("com.atlassian.confluence.plugins.quickedit:quick-comment-initial", "Confluence.Templates.Comments.displayTopLevelCommentEditorPlaceholder.soy", $templateParameters)

Has anyone seen similar and know how to ressurect?

Can see errors in log, such as:

2021-04-23 10:54:17,590 WARN \[http-nio-80-exec-3\] \[plugins.synchrony.service.SynchronyContentService\] runRecoveryInTransaction Could not reconcile content for restored. ID: 38011851 Caused by: com.atlassian.confluence.plugins.synchrony.model.SynchronyException: UNKNOWN_ERROR


Answers:
author: Thiago Masutti
body: Hi [@richard stockdale](/t5/user/viewprofilepage/user-id/3534128)

This seems very similar to this bug affecting many Confluence 7.X versions: [CONFSERVER-22390](https://jira.atlassian.com/browse/CONFSERVER-22390).

This may happen when Confluence is restarted (or when plugins' state are changed) and is caused by some system plugins modules being disabled.

This bug report has a list of REST API calls that will re-enable the affected plugins.

After fixing the problem, consider upgrading Confluence to one of the versions fixing this bug.

Let me know if you are able to circumvent that problem.

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Method to delete page and children with rest api?
Asked by Nils Schieschke:

I want to automate deleting certain pages that don't meet certain criteria using the rest api.

At the moment, I have a recursive function that get the children of a page and deletes them using a rest call:
> rest.delete(baseUrl + "/content/" + pageId, user, pw);

Using this call, I have to make an API call for every page, which takes \~250 ms per call.  
This is too slow for my liking when I have to delete a couple hundred pages.

Is there a way to delete a page and it's children with ONE API call?


Answers:
author: Thomas Deiler
body: Dear [@Nils Schieschke](/t5/user/viewprofilepage/user-id/4341100) ,

unfortunatelly the [rest api](https://docs.atlassian.com/ConfluenceServer/rest/latest/) has no bulk delete, but you could speed up the recursive deletion when you fork your process for each leaf you have reached.

Example: Your top parent page has three children. For each of its child you start the recursive function in a news fork/thread. And so on.

Concurrent REST calls should be possible. If there is a limitation (I doubt), start the fork/threads with different system users.

So long

Thomas

comments: author: Nils Schieschke
body: Hey Thomas,

while running the deletion in parallel would of course help, the process will not be run threaded, so that is sadly not a viable option.

Thanks,  
Nils


author: Thomas Deiler
body: Dear [@Nils Schieschke](/t5/user/viewprofilepage/user-id/4341100) ,

I think the interesting aspect is, that you can fire (thread) the rest call without waiting for its return.

This would result in a (more or less) synchronos deletion of a page tree. The limit will be *maxThreads* (of server.xml).

So long

Thomas


author: Nils Schieschke
body: Hey [@Thomas Deiler](/t5/user/viewprofilepage/user-id/484715) ,

you're right, I didn't even think of that.

Thank you!


author: Thomas Deiler
body: Dear [@Nils Schieschke](/t5/user/viewprofilepage/user-id/4341100) ,

don't forget to press the "green accept answer" button to indicate other readers the successful answering of your question.

Thanks  
Thomas


Tags: confluence-server

server
E-mail notification
Asked by ????:

In My account, I changed to all E-mail notification is disabled.

but still, if I change something, Notification is coming.

I am Using Free plan.

Do you have any Idea of this?


Answers:
author: Ollie Guan
body: Hi [@????](/t5/user/viewprofilepage/user-id/4362953) ,

Please check with your space watches and page watches.

<https://support.atlassian.com/confluence-cloud/docs/watch-pages-spaces-and-blogs/>

![QQ??20210423150729.png](https://community.atlassian.com/t5/image/serverpage/image-id/140060i2418A9004F3E5821/image-size/large?v=v2&px=999 "QQ??20210423150729.png")


Tags: cloud

confluence-cloud
Changing a users contact email
Asked by Cameron Dostal:

Hi,

We have updated a users account email to a completely different email address but are unable to update the contact email address.

Is this a possibility or do we need to delete the account and start again (this is not ideal)


Answers:
author: Cameron Dostal
body: Thanks for the answer [@Kevin Johnson](/t5/user/viewprofilepage/user-id/3412827)

I cannot find in that page an area which covers my issue, as you can see the user has 2 different email addresses that need changing. The below zacj needs to be removed.  

Can you assist?

![Snipaste_2021-04-23_14-20-47.png](https://community.atlassian.com/t5/image/serverpage/image-id/140042i5035EB43A710D21C/image-size/large?v=v2&px=999 "Snipaste_2021-04-23_14-20-47.png")

comments: author: Kevin Johnson
body: I will assist you for sure [@Cameron Dostal](/t5/user/viewprofilepage/user-id/4269599) , How did you exactly change your email address can elaborate on that?


author: Kevin Johnson
body: Hi [@Cameron Dostal](/t5/user/viewprofilepage/user-id/4269599)

Here is the documentation regarding the user mail update. <https://confluence.atlassian.com/cloudkb/change-atlassian-account-email-addresses-969508513.html>

Hope this helps,

Regards,

Kevin.


Tags: cloud

confluence-cloud

jira
Template enhancement
Asked by Pieter van tonder:

I would love a super-template where I would be able to link various templates together in a template tree. This will allow me to create a number of pages in tree, from templates in one go.

Currently where I need to regularly do this, I create several templates and add to each the macro buttons to create more pages from templates. It is a huge improvement from having to add each sub-page from template, from scratch, but still time consuming and I do this for every enhancement we do.


Answers:
author: Ash Pitt
body: Hey [@Pieter van tonder](/t5/user/viewprofilepage/user-id/3753892)

What not create the template for the master pages you want and copy them all? See below where I can copy the parent page and all child pages.  

That should sort you out :)

![2021-04-23 16_32_55-GSP Knowledge base - General service project - Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/140053i954BFCDA02C1A517/image-size/large?v=v2&px=999 "2021-04-23 16_32_55-GSP Knowledge base - General service project - Confluence.png")

If that doesn't help and you're looking to raise a feature request you can go here <https://jira.atlassian.com/>

Also be sure to check out the implementation of new features policy as well <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Cheers

Ash


Tags: cloud

confluence-cloud

feature
Confiforms - "Required" field is no more required if "Set Field Label" action is used on it.
Asked by davin:

Hello,

Just faced this peculiar problem. Might be something I've done wrong or might be a glitch.

I have a field that I marked as "Required". I also added two "Confiforms Rules for Definition" macro for that field to "Set Field Label" to something specific depending on another field's input.

When I use the form, the field label updates correctly according to the input of the other field but the field is no longer marked as required (No red asterisk beside it). The field is technically still required as you cannot submit the form without filling it. But it is impossible for an user to identify which field is "Required" because the error message on the top uses the original field name, asking for it to be filled in order to submit the form but because I've set the field labels different for different inputs, they are neither the same name as the error message, nor have the asterisk mark beside them.

Is there a way to resolve this?


Answers:
author: Alex Medved _ConfiForms_
body: Hi

It seems it is loosing the "required" attributed after this rule is applied on a compulsory field.

We will get this fixed asap

Alex

comments: author: davin
body: Sure. Thanks!


author: davin
body: [@Alex Medved _ConfiForms_](/t5/user/viewprofilepage/user-id/781630) would appreciate your expertise.


Tags: confiforms

confluence-server

server
Unable to get page body via REST API
Asked by Andre George Pilakis:

Hello, I am attempting to retrieve the body of a page via the REST API - I am following this documentation:

<https://docs.atlassian.com/atlassian-confluence/REST/5.5/>

I am using the following request URL:

<https://mywebsite.atalassian.net/wiki/rest/api/content/1231421443?expand=body.view,history,version>

All fields except what is specified in the expand section are returning correctly, for example, when sending a GET request to this page, I am given the following result:

@{id=1231421443; type=page; status=current; title=Api testing; history=; version=; macroRenderedOutput=; body=; extensions=; _expandable=; _links=}

How can i retrieve the body of this page via a get request?


Answers:
author: Thomas Deiler
body: Dear [@Andre George Pilakis](/t5/user/viewprofilepage/user-id/4362756) ,

welcome to the community.

I just used your link

```
https://mywebsite.atalassian.net/wiki/rest/api/content/1231421443?expand=body.view,history,version
```

replaced "mywebsite" and "1231421443" with a valid page id and it returned a full JSON with the "body":{"view":{"value": "\<content of confluence page\>"}} entity. The whole page was listed.

I did this from within the browser, while the page was open in another tab. Does this work for you, too?

So long

Thomas


author: marc -Collabello--Phase Locked-
body: Hi [@Andre George Pilakis](/t5/user/viewprofilepage/user-id/4362756) ,

You need to follow this documentation: <https://developer.atlassian.com/cloud/confluence/rest/intro/>

Your documentation is for server, not for cloud.

comments: author: Andre George Pilakis
body: I've tried that same documentation however the error is persisting, It is returning all attributed but anything within the expand parameters is returning empty


Tags: api

cloud

confluence-cloud

rest