youngmon/atlassian-qna huggingface dataset:
What's the difference between view and export_view?
Asked by apathytz:

When exporting confluence page, there are view and export_view. What's the difference?


Answers:
author: KAGITHALA BABU ANVESH
body: as of my knowledge we can export a page in confluence in 2 formats

1. Export to PDF

2. Export to word.

Which version of confluence you using

comments: author: apathytz
body: I want to export Word, which interface should I use?

I only saw that the export interface supports these types:

view,export_view,styled_view,editor

<https://docs.atlassian.com/ConfluenceServer/rest/6.15.8/#api/contentbody/convert/{to>}

Which should I use ?


author: KAGITHALA BABU ANVESH
body: By Default confluence pages can be exported into word / pdf.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/124321i07A68AB07DF5D26C/image-size/large?v=v2&px=999 "image.png")

If you have "Viewing" a page permission. you can able to export the page


author: apathytz
body: Ok, thank you. What I want to ask is, use API to get content instead of exporting directly in the page.


author: Vero Rivas
body: Hi [@apathytz](/t5/user/viewprofilepage/user-id/4207860)

I don't know if this can help you

<https://developer.atlassian.com/server/confluence/remote-api-specification-for-pdf-export/>

Cheers


Tags: confluence-server

server
user page view
Asked by Suma Pralhad Kustagi:

Hi,

We have a particular user and who access the confluence page for particular project. Is there any way we can find out by user that he can view different space/Page in confluence.

Regards,  
Suma


Answers:
author: KAGITHALA BABU ANVESH
body: Hi [@Suma Pralhad Kustagi](/t5/user/viewprofilepage/user-id/4139721) ,

Resolution {#toc-hId--1295452423}
---------------------------------

Recently viewed pages are stored in the AORECENTLY_VIEWED table in Confluence's database. The following query can be ran to see the data ordered by descending last view date and mapped to the user who viewed the page.

    SELECT *FROM "AO_92296B_AORECENTLY_VIEWED"JOIN user_mapping u ON u.user_key = user_keyORDER BY "LAST_VIEW_DATE" DESC;

i found this information, please check it may helpful

comments: author: Suma Pralhad Kustagi
body: Hi Anvesh,

Thank you for the response.. I do not have option to check in database. Is there anyway to find out in confluence page then please let me know.

Regards,

Suma


author: KAGITHALA BABU ANVESH
body: <https://confluence.atlassian.com/doc/inspect-permissions-992678939.html>

unfortunately it's a data center feature only


Tags: confluence-server

server
How can I copy the " name list", who had the access to one page, to another page?
Asked by Tao Zhang:

Is there any function for that? Rightnow I have to add the names one by one if I create a new page.


Answers:
author: Tessa Tuteleers
body: Hi [@Tao Zhang](/t5/user/viewprofilepage/user-id/4212443) ,

Welcome to the community!   
I think your might be referring to the page permissions you give to individual users.   

If I understand correctly, you want to give a group of users that have permissions on 1 page, view and/or edit rights to another page.

Sadly there is no copy-paste function to help you with this, but there are a few other this you could do based on the situation:

* you could think about using a parent-page to add above both existing pages. View rights are transferrable parent -\> child, so if it makes sense content-wise, you could set the permissions on a higher level, and if you change if for 1 of the pages, it will be fixed for all children as well. Of course, this must make sense content-wise as well.
* If you use the same group of users regularly for permissions, you might think about creating a user group for this purpose and adding them by group instead of individually.

Hope this helps,   
Please let me know if you have other questions or if the question was misunderstood!

* Tessa


Tags: confluence-server

server
how do I recover a corrupted draw io file?
Asked by Mr VEE:

I worked on a design on my diagrams.net desktop app on my mac. It crashed few days ago while trying to export the file. Afterwards, it has been failing to open whenever I try to open and it shows the error message (Error loading file...) shown in the screenshot below.

Please how can I recover this file back? Any help would do.

Thank you

![Screen Shot 2021-01-06 at 2.04.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/124300i768CD50ADE03FF70/image-dimensions/312x190?v=v2 "Screen Shot 2021-01-06 at 2.04.20 PM.png")


Answers:
author: David Benson _draw_io_
body: Unfortunately, this community is specific to Atlassian, the desktop version of draw.io doesn't relate to Atlassian. See <https://github.com/jgraph/drawio/wiki/Getting-Support> for support options.


Tags: draw.io
I need to add a new user. Who are my admins?
Asked by Martin Carroll:

Hi,

I have a new starter and need to add him to Confluence and Jira.

How do I find my Admins to do this?

Regards,

Martin


Answers:
author: Mirek
body: Hi [@Martin Carroll](/t5/user/viewprofilepage/user-id/3554414) ,

Well, I think the best way to get exact names is to create a ticket with Atlassian Support directly. (<https://confluence.atlassian.com/cloud/get-help-and-support-744721659.html>).

You can also try to check if the Contact Administration Form is enabled and maybe by using it you can initiate contact with admins.

I hope it helps :)

comments: author: Martin Carroll
body: That's awesome. Thanks for the quick reply. :-)


Tags: cloud

confluence-cloud
How often does Confluence Cloud reindex?
Asked by Russell Zera:

Since reindexing is understandably a [restricted function](https://confluence.atlassian.com/confcloud/restricted-functions-in-confluence-cloud-734070955.html), I'm wondering how often Confluence Cloud is scheduled to automatically reindex? I know I can request Atlassian to manually instantiate a reindex, but I'd rather not bother them if the answer is something like "nightly" or "every 18 hours" or something like that. We have a new space that was just created a few hours ago in our Cloud instance and when trying to leverage labels to populate dynamic pages in that Confluence space, the labels are not indexing yet, so when I click "Label1" it brings me to a search result page showing no pages presently have that label, even though three presently do.  

Just want to best manage expectations with my users :-)

<br />

Thanks in advance!


Answers:
author: Petter Gon?alves
body: Hey [@Russell Zera](/t5/user/viewprofilepage/user-id/1019319)

Thank you for reaching out.

We indeed apply background reindexes on Confluence Cloud based on various different activities (eg: when a tenant migrates, a site import happens, the indexing language changes for a tenant, etc), however, there isn't a scheduled time frame to do that. As you mentioned, this is now a background task done by the Dev team, so our customers would not suppose to worry about any gaps.

About the issue you are facing with the labels on Confluence pages, it might be related to a different problem as a browser cache issue or even the specific action you're taking might not be triggering the reindex (It would definitely be a bug, like the [one we have for CQL search](https://jira.atlassian.com/browse/CONFCLOUD-70064)).

That being said, could you please provide us the exact steps you are following to reproduce the problem so we can further troubleshoot it? Screenshots and videos are welcome too! :)

Thanks!

comments: author: Russell Zera
body: Thank you so much [@Petter Gon?alves](/t5/user/viewprofilepage/user-id/195424)! Looks like the site did a reindex overnight, so that particular issue has now been resolved and I cannot reproduce it at this time. There was a similar issue with the Page Properties report on our instance that is captured in ticket PSCLOUD-54404, not sure if there are similarities there. Accepting your response as this totally answered it for me!


author: Fabienne Gerhard
body: Thanks a lot [@Petter Gon?alves](/t5/user/viewprofilepage/user-id/195424) for this useful informations! Shoutouts to [@Russell Zera](/t5/user/viewprofilepage/user-id/1019319) for getting this up - solved a problem for me.


Tags: atl-rvw

cloud

confluence-cloud

index
Confluence Attachments retrieval
Asked by Bill Brinkley:

These questions are about how attachments retrieval is handled.

1. When a confluence page is displayed what is the process to display the graphic images, embedded videos, and documents attached to the page?

2. If a hundred people open a document on a confluence page at the same time how does Confluence handle this request? Does it retrieve the document one hundred times or is the document cached? If it is cached how is this cache managed.

Thanks,


Answers:
author: Thiago Masutti
body: Hi [@Bill Brinkley](/t5/user/viewprofilepage/user-id/1885155)

Happy new year.

Nice talking to you here at the Atlassian Community.

When displaying images and preview of attachments in pages, Confluence will treat them as a type of static resources.  
All of these will be treated as separated files that are not located in the [attachments folder](https://confluence.atlassian.com/doc/hierarchical-file-system-attachment-storage-704578486.html).

These files are stored in one of the following folders, depending on the type.

```
<confluence_home>/viewfile
<confluence_home>/shared-home/thumbnails/
<confluence_home>/shared-home/dcl-document/
<confluence_home>/shared-home/dcl-document_hd/
<confluence_home>/shared-home/dcl-thumbnail/
```

There's few more details on [this KB article](https://confluence.atlassian.com/confkb/how-to-rebuild-the-file-preview-cache-from-scratch-in-confluence-765756128.html).

When running Confluence Data Center these folders are in the shared home.

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Latest Confluence version and latest Apache Tomcat part of Confluence
Asked by Rajesh Rupapara:

Guru,

What is the Latest Confluence version and latest Apache Tomcat part of Confluence version.


Answers:
author: KAGITHALA BABU ANVESH
body: <https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>


author: Rajesh Rupapara
body: Excellence Thank you.

Can you please provide the update process If you know from 7.3.1 to 7.10?


author: KAGITHALA BABU ANVESH
body: For confluence 7.10.0 tomcat is 9.0.40
I need assistance writing a custom query against Confluence Postgres instance
Asked by Drew McClure:

I am not a DBA but have been tasked with exporting some site directory (over 250 of them) information to .csv. I can log into my PostgreSQL instance and have some cookie-cutter queries but need some specific reports to be generated, namely:

Space Name, Space Title, Author, Created on, Last modified on, Last modified by and the TinyLink

Any assistance to ease with this task would be great.


Answers:
author: Nic Brough -Adaptavist-
body: This is a good reason to point out that you should not be trying to read the database. It's absolutley not designed for reporting or data extracts, and it's the worst possible way to get information out of an Atlassian system.

You have run into one of the reasons I say this - it doesn't have some of the data you are looking for at all, some of it is taken from the index and some is calculated when it is requested.

Use the REST API instead, it can give you all of that in a single simple hit rather than a pile of recursive joins and calculations.

comments: author: Drew McClure
body: This was very helpful. I also found a website here that includes some other useful information. <https://bobswift.atlassian.net/wiki/spaces/info/overview?mode=global>


Tags: confluence-server

server
Allow the ability to assign a specific name to the older version of a Confluence page
Asked by CONNIE NGUYEN:

Hi,

In the beginning of every quarter, we update our OKR page with the relevant info for that quarter. As a result, the old info will become an older version, and we would like to give it a more meaningful name when displaying in the Page History, instead of just v1.0 or v2.0. That way, when looking into the Page History, we can retrieve info from the previous quarter easier:  

![Screen Shot 2021-01-05 at 10.42.40 AM.png](/t5/image/serverpage/image-id/124254iA3AA2ECB92FB5F3A/image-dimensions/621x211?v=v2 "Screen Shot 2021-01-05 at 10.42.40 AM.png")


Answers:
author: WW
body: You can always add a comment to the version. I'm not sure exactly how to do this in cloud, but you may just not have permissions.

I know that in Server, there's a Properties link to edit the comment. It looks like there is the capability of adding a comment since there's a Comment column.


author: Nic Brough -Adaptavist-
body: There's no way to do this, the history is a history, not a batch of still-live docs.


Tags: cloud

confluence-cloud
Can't access Bitbucket or Confluence on Ubuntu 16.04
Asked by Olivia:

Hello,  

I have a user who has an Ubuntu 16.04 machine that was in the office, and he was able to access our Confluence and Bitbucket servers fine while connected to the office network.

He took this machine home and cannot access Confluence or Bitbucket anymore. He is connected to our VPN and sending and receiving bytes. He is able to ping both servers and receive packets.

We have tried the following:  

-Adding the server as hosts in the hosts file of the machine  
-IP address changed to DHCP  
-Release/renewed IP address  

It is still presenting the error that the webpage can't be found. Any ideas on what else we can try?  


Answers:
author: Daniel Ebers
body: Hi [@Olivia](/t5/user/viewprofilepage/user-id/4211849)

welcome to the Atlassian Community!

While I hope during debug attempts there will be a final solution and your user will be happily using Confluence and Bitbucket afterwards - I have slightly doubts a full debug will be possible from the outside.

That being said just some rough guidelines could be given as to **check firewalling on the server** on why it apparently allows access by one client but not the other.  

For a full diagnosis this would inquire a deep knowledge of your network and site which is likely not safe to share in a public Community.

Regards,  
Daniel


author: Mirek
body: Hi [@Olivia](/t5/user/viewprofilepage/user-id/4211849) ,

I think you need to be sure where the problem is .. is it related to the system settings (Ubuntu), network (like home router settings).. or any other thing that is involved in viewing sites (like for example browser)

I suggest to start with different browser to check if behavior is the same.. then try to check different network (and same VPN connection) and another test to use home internet but on a different computer (with VPN enabled if possible.. ) .. this should give you some answers.. then you can dig in more into specific settings.

For now I guess it might be a home network router problem (like IP6 vs. IP4 or MTU limits), but without step by step troubleshooting and full picture not able to say more.


Tags: bitbucket

confluence-server

linux

server

ubuntu
Table of content not showing in preview
Asked by Liangliang Luo:

Hey

Please see the screenshot below.

I've added the table of contents, and it's not showing in the preview. Could you let me know how to fix this problem? Thanks

![Screenshot 2021-01-05 at 18.00.34.png](/t5/image/serverpage/image-id/124251iB414B7F0B4C1773A/image-size/large?v=v2&px=999 "Screenshot 2021-01-05 at 18.00.34.png")![Screenshot 2021-01-05 at 18.02.32.png](/t5/image/serverpage/image-id/124250i428C62A097FEDFCA/image-size/large?v=v2&px=999 "Screenshot 2021-01-05 at 18.02.32.png")


Answers:
author: KAGITHALA BABU ANVESH
body: Hi please add

1. Page layout as single row

2. Place Table macro on that single row layout

3. Now Add your main Header with big font size

4. Add your information as paragraph

Try these

comments: author: Alan Vickers
body: We have the same problem. Do you have to change the page layout? That would be a problem for us.


Tags: cloud

confluence-cloud
Task Report Macro
Asked by CJ:

Why is there not a default to have all tasks assigned to a member aggregate in the task report?

Having to add spaces or pages doesn't not help with what the task report is mainly used for, which is not missing an action.

PLEASE!!!!!!!


Answers:
author: Kian Stack Mumo Systems
body: CJ,  

If you want to look for all of your tasks, you can navigate to your profile \> Tasks. You should be able to see all of your tasks there.

It is frustrating that there isn't an easy way to do this for users that aren't you though.

comments: author: CJ
body: Thank you!! I actually didn't know about this and it's way better than nothing.

This should help until... :)_


author: Irina_Bel_Stiltsoft_
body: Hi everyone,

If your get used to using inline comments as tasks, [Talk Advanced Inline Comments for Confluenc](https://marketplace.atlassian.com/apps/978531/talk-advanced-inline-comments?hosting=datacenter&tab=overview)e can collect information about the Talk inline comments from different spaces and pages with the Talk Report feature. It provides the following information:

![Talk report.png](https://community.atlassian.com/t5/image/serverpage/image-id/191841i815CD194DB8116FE/image-size/large?v=v2&px=999 "Talk report.png")If you use it in combinations with the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app, you can filter comments by Author, Status, Date etc.


author: Werner Weber
body: Hello all

I want the report just for the actual space using create Page for a To Do page in a Space.

is there a workaround?

Cheers

Werner


author: Jens Gr?ntjes
body: I'm also struggling with the task report macro.

Does somebody know how I can choose a space in the macro? When I begin typing the name of the space Confluence proposes a whole lot of pages in that space but not the space itself.

Is it possible to filter the proposals so that only spaces are shown?


Tags: cloud

confluence-cloud
Page Properties Report - No Content
Asked by Shah Baloch:

Hi all,  
I'm having an issue displaying content from page properties. There are two tables on a page with the same space but it is not displaying it.

Page Properties Report Macro used with multiple pages and spaces. It is displaying contents in old spaces and pages, but any new page or space I create won't display anything.

We recently updated confluence to v7.4. I copied pasted Page Properties from an existing space also I tried to insert new from the content (+) tab.

Also how "Label" works?

Thanks!

![confluence_PP_01.png](/t5/image/serverpage/image-id/124244i20602F2B6C9798B0/image-size/large?v=v2&px=999 "confluence_PP_01.png")![confluence_PP_02.png](/t5/image/serverpage/image-id/124245i328FC2510E4D7F5C/image-size/large?v=v2&px=999 "confluence_PP_02.png")


Answers:
author: Avinash Bhagawati _Appfire_
body: Hi [@Shah Baloch](/t5/user/viewprofilepage/user-id/3738782) ,

Can you please make sure you have added the content within Page Properties Macro.

Thanks,

Avinash

comments: author: Shah Baloch
body: [@Avinash Bhagawati _Appfire_](/t5/user/viewprofilepage/user-id/3491119)there is content in the table, I removed it from the screenshot. Thanks


Tags: confluence-server

macro

page-properties-report

server

table
Why can't my colleague edit or move trello cards?
Asked by Kaleigh Quinn:

I added my colleague as an admin on our team (only two of us on the team) and assigned the boards to that team, but he can't add new cards, edit cards, or move cards. I'm using the free version for now because we're just trying to see if we like it first. I gave him full permissions, as far as I can see, and the board is team visible only. What settings should I be checking to allow for this? Could it be because I created the board and cards and then invited him? The board was intended to be used ongoing for tracking our weekly e-newsletter development.


Answers:
author: Matthew N
body: Hey Kaleigh

Sounds like you added him as an admin on the team, but he didn't add himself or get added to the associated board. Being on the team doesn't automatically mean you're on the board, too. When he opens the team board, there should be a join button near the top right corner.


Tags: permission
How to make a whiteline/line break in card description?
Asked by Balder:

I am trying to do one of the most basic things in writing text. A white line on a Trello card description. I am sure there is a simple solution that I should have easily managed to find. But I can't find it. I have googled, Trello markdown explanation didn't give it to me. Official markdown solutions didn't work in Trello. And StackExchange solutions suggested for Trello didn' t work either. Can anyone help me ?

Thanks in advance and have a nice day everyone,  
Balder


Answers:
author: Dan Lew
body: You can make a line break by putting three or more dashes ("---") on its own line (with no text immediately above it).

Here's what it looks like while editing:

![before.png](https://community.atlassian.com/t5/image/serverpage/image-id/5513i6719C94148DA7812/image-size/large?v=v2&px=999 "before.png")

Then when you hit save, it should look like this:

![after.png](https://community.atlassian.com/t5/image/serverpage/image-id/5514i06AE762A281C93EB/image-size/large?v=v2&px=999 "after.png")

The color of the line depends on your browser.

comments: author: Balder
body: Thanks, that will work :) (and it does.)I realize now what I was mostly looking for is called a blank line, not whiteline. However this line break looks pretty good too.
How to include a url that has braces?
Asked by mgladdish:

I have a url I want to include on my trello card. It is something like

<https://example.com/#(awkward-braces>)

The braces in the url completely bork trello's attempts at formatting the url. Link markup doesn't work, either for alternate text of the url, or for trello's automatic href markup.

Is there a way of including links like this in my card without having to encode braces myself, or just treating it as non-marked up "code"?


Answers:
author: Marta Galofre de Alos
body: Hi Martin,

Marta here from Trello Support.

I'm afraid I haven't been able to reproduce what you're experiencing. When I add "<https://example.com/#(awkward-braces>)" on a card's comment or description, the URL will get formatted correctly.

Could you please contact us on trello.com/contact and give us further detail about the issue so we can troubleshoot with you?

Thanks!

comments: author: mgladdish
body: Huh, that's odd, it doesn't behave properly for me.

Here's a screenshot of that url in a comment:

![Screen Shot 2017-09-04 at 12.50.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/5618i4F2E33EBEEB9FCF0/image-size/large?v=v2&px=999 "Screen Shot 2017-09-04 at 12.50.36.png")

The underling stops at first brace, as does the actual url that's linked.


author: Marta Galofre de Alos
body: Please contact us on support so we can further troubleshoot this. It would be helpful if you could send us a screenshot with your console open to investigate what the problem might be.

Thanks!
Is there any way to 'like' a comment on a card?
Asked by Lauren Jordan:

when i have a conversation on a card, i want to be able to 'like' the last comment or any comment without having to actually comment back to let the other person know that I saw their comment or to end the conversation. I want to be able to acknowledge a comment without having to have a conversation.


Answers:
author: Matthew N
body: Hey Lauren

Trello does not have a feature to *like* feature at this time. Would be a good suggestion to send to the team at feature-ideas@trello.com :)

comments: author: Lauren Jordan
body: Thanks I will do that!