youngmon/atlassian-qna huggingface dataset:
Feature / Add-in for weekly journal or structured interim report available?
Asked by marco langner:

Hi, I am desperately looking for a Trello tool which enables our team to have a short weekly report about the progress of each Trello card. The cards are key results to achieve in 12 weeks. In order to reflect upon success and failure drivers we have 4 questions to answer in catchwords every single week (this is mandatory). These "fields" have to be visible for at least 4 weeks (better 6 weeks). It is kind of like an ongoing journal. Do you have a recommendation? Thank you in advance, Marco


Answers:
author: Iain Dooley
body: [@marco langner](/t5/user/viewprofilepage/user-id/3902378) is there a reason you can't use the card description or comments for this?

comments: author: marco langner
body: Sorry for my late reply, Iain. We already tried to use the card description and the comments for that purpose. Built three prototypes and worked with them for a couple of weeks. Co-Workers simply did not use it, instead waited for the OKR-champion the fill the fields. I gathered some feedback the last two days: All 9 collegues didn't like the user experience. They found it hard to read, they were frustrated when filling in content the first times they tried, and I think their indidiual feedbacks showed that they need a visual structure (i.e. sections and a clear hierachy of topics). They expected 4 "feeds" (like Facebook) with a headline (Barriers, Learnings etc.) to scroll down.

So, description / comments are technically OK, but these options do not generate loyal fans ;-)

Are there any other ideas?


author: Iain Dooley
body: [@marco langner](/t5/user/viewprofilepage/user-id/3902378) in that case, why don't you use separate cards for each report? If you need them to be grouped to a "Master" task, link them as sub-tasks from a checklist like this:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>

then each card sits in its week by week list and everyone updates the cards as the weeks progress.

If you wanted to, you could also label the cards with the name of the master to make it easy to filter/see all the sub-tasks for a given master, then every 12 weeks, update to a different board, with a "board of boards" to give you a historical record of each 12 week sprint.


author: marco langner
body: Thank you, I will try your suggestion and give you feedback (latest Monday)


author: marco langner
body: Hi Iaian,

We tried several options with our colleagues including the power up "custom fields", the description, and the comments, and it showed that we have a preferred solution:

We create the 4 sections we need via "checklist" and fill each checklist with max. 6 elements - one element per week as a brief status in catchwords. After 6 weeks the first entry is closed by simply activating the checkbox.

Everybody understands that and we have a high degree of compliance.


Tags: field

journal
My personal account got taken over by my organization
Asked by Leo_R:

Hi guys!

<br />

I am coming here first before I go to support. I am not a paid member so I am hoping the community will be quicker support than waiting for support.

I had a personal account with trello where I would use my gmail address to sign in. In that process, there were boards created either by me (using my gmail address) or by my organization (using @myorg.com email address by other users) and I was invited to them.

From what I remember, once SSO was switched on I used my gmail address to login and it redirected me to my Org's SSO. Then I saw all my personal boards and their new owner was my work email address.

How does this happen?

And, I had accumulated a few months of Trello Gold that I was saving up based on invites and so I had to create a new account and now I don't have any of those.

Furthermore, I am now receiving notificaitons at my work email address upon inviting my co-worker to trello. Screenshot included to show it coming to my work email address in Outlook for mac.

![2020-05-04_09-25-14.png](https://community.atlassian.com/t5/image/serverpage/image-id/93326iEFFEA4CAC2243597/image-size/large?v=v2&px=999 "2020-05-04_09-25-14.png")


Answers:
author: Michael Pryor
body: Hi Leo,

Your account also had your work's email address connected to it. Awhile ago, we allowed people to put multiple emails on the same account (we no longer allow this and we are in the process of reducing all accounts to a single email address so things are clearer for users).

As part of that process to get accounts to a single email address, you may have selected your work's email or there may be another account that was spun off for your gmail address. It's hard to know without looking into your specifics (which support can help with).

I would suggest contacting us directly with your info so support can help you understand how your accounts are now set up.


Tags: sso
How do i transfer ownership of a board to my second account ?
Asked by Larronde-Larretche:

Hello everyone,  
I created an account on Trello with my professional email address and build some boards. Some of theim are for personal purposes.  
After a bit of thinking (...), I sign in with my personnal email address and add myself as a member of the teams accessing theses boards. How do I transfer ownership of the boards to my personal account?  
I add my personal account as administrator (Both of my accounts are) on boards and I quit these boards from my pro account but I would like to tranfer the ownership in order to stop seeing theim from my pro account.  
How can i do that ?  
Thanks for the help  
Stephane


Answers:
author: Iain Dooley
body: [@Larronde-Larretche](/t5/user/viewprofilepage/user-id/3901449) you just make them personal boards (no team). If you have already left the board with the pro account, I think you can't change the team on the board if you're not a member of that team, so you might need to re-add the pro, change it to a personal board (remove it from the team) and then leave the board again.

comments: author: Larronde-Larretche
body: Thx !!!! It works.

Have a nice day
I got an email on my work email by Trello
Asked by Alber:

I got an email on my work email by Trello, saying that my work email is associated to my Trello but I have my Gmail email only associated. Where do I check and remove the work email if it remains somewhere?


Answers:
author: Michael Pryor
body: This article will show you where you can remove the work email from your account: <https://help.trello.com/article/773-changing-account-credentials>


author: Soumyadeep Mandal
body: Hi [@Alber](/t5/user/viewprofilepage/user-id/3901031) ,

You might have the credentials that will make you log in to Trello with work email then after login delete the account linked with your work email!

<https://help.trello.com/article/749-deleting-your-trello-account>

comments: author: Michael Pryor
body: You do not need to delete your trello account.
Windows 10 App Sign In
Asked by luc beaupere:

Hi,  
I already have a profil on https : // trello.com

Windows App does not recognize the e-mail used to sign in on https : // trello.com !!!

Do I have to sign up again on trello Windows 10 app?

Regards,  
Luc BEAUP?RE


Answers:
author: luc beaupere
body: Hi,

It is a bug !

Trello only wants me to change my password !

0 My password is **perfectly working on https : // trello.com** 1 My password is refused on Windows App  
2 So i say "forgot my password" on Windows App  
3 Click on link received by mail  
4 Change passwoed on https : // trello.com  
5 Go to Windows App new password is accepted....

I think that  
1 My password was only known by https : // trello.com database  
**2 My password was unknonw by Windows App database**   
3 I download Windows App  
4 Login unsucced  
5 ask new pasword  
6 Password is updated in https : // trello.com database  
**7 It is the only way to create password is created in Windows App database**

Regards,  
Luc BEAUP?RE


Tags: login

windows
How can I purge all of our boards?
Asked by Jeff:

We are no longer allowed to use Trello at our company. How can I delete all of our boards and remove them permanently?


Answers:
author: enderteszla
body: Sad to hear.

There's no 'delete all boards' button. You have to delete all boards manually one by one.

Another option is to 'Delete team'. In this case all boards won't be deleted but will be moved to your personal boards.

comments: author: enderteszla
body: In both cases you have to delete each and every board by hands.

How to delete a board:

From '... Menu' select 'Close board' and after having closed click 'Permanently delete board'.

That's it!


author: Jeff
body: Thanks!


author: Soumyadeep Mandal
body: Hi [@Jeff](/t5/user/viewprofilepage/user-id/3900971) ,

If you can access your account related with those boards then visit this link and follow the steps after log in from that account <https://help.trello.com/article/749-deleting-your-trello-account>

and if you don't have access to the account I don't think it will be possible but you can contact Trello directly from visiting <https://help.trello.com/article/749-deleting-your-trello-account>

and then click**Ask Trello Support.**
Teams In Trello
Asked by Mark_Eckhardt:

Is there a way to create a Template for a Team with boards that I can copy whenever I have to create a new team. It would be great to be able to just copy a Team template rather that have to create a new team from scratch each time around.

Thanks for your help!

M.


Answers:
author: Iain Dooley
body: [@Mark_Eckhardt](/t5/user/viewprofilepage/user-id/3900919) I think you might be using Teams in a way they're not intended and while it works, you might run into problems further down the track as a result.

Can you provide a brief explanation of what you use Teams for/what they represent and how you have things set up? There might be a better way to achieve what you're after.

comments: author: Mark_Eckhardt
body: We create a team for every new division in our company. teams run on the same operating systems/philosphy that we've captured on 5 boards. I am hoping that we can create a Team template with those boards that we can simply copy/replicate every time we create a new division.


author: Iain Dooley
body: [@Mark_Eckhardt](/t5/user/viewprofilepage/user-id/3900919) what you're probably better off doing is upgrading a single team to Business Class, create Collections for each division, and then creating a set of Template boards in the team, these are boards people can see and copy but not join and edit:

<https://help.trello.com/article/1187-creating-template-boards>

You could just manually copy each of the 5 templates each time you create a new Collection, or if this is cumbersome you could create a board that manages your templates/collections and automate this through the API, it would look something like this in Trellinator:

<https://gist.github.com/iaindooley/468367961936c27a0ae0d8deb23ea134>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
add member to card, but not board
Asked by Phillip Smith:

Is it possible to add someone to a cards only, not the entire board?

I want to enable the email (or @ someone) without giving them on my entire board.

Thanks, Phil


Answers:
author: Michael Pryor
body: Hi Phillip! No it is not possible to give someone access to only one card but not the rest of the board.

comments: author: Dontae Speller
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) When moving cards do you loose any info on that card? you answered my first question with the posted answer :)


author: Iain Dooley
body: [@Dontae Speller](/t5/user/viewprofilepage/user-id/3986448) you don't lose information from the card, but you don't see all previous activity in the card history, you can see a previous discussion about this here:

<https://community.atlassian.com/t5/Trello-questions/Why-am-I-losing-activity-information-when-moving-cards-with/qaq-p/1059810>


author: Iain Dooley
body: [@Phillip Smith](/t5/user/viewprofilepage/user-id/3900364) if you want to be able to communicate externally with someone from Trello, you might look at SendBoard which is a power up for shared email in Trello:

<https://sendboard.com/>

or my own product BenkoDesk which does the same (but in a way that will work from mobile devices):

<http://www.benkodesk.com/>
FEATURE REQUEST: Add "Sort by Date Modified"
Asked by inspirednz:

Currently we can sort the cards in a board by date **created** (oldest or newest first).  

I would like to suggest adding the option to sort by date **modified** (oldest or newest first). In my workflow, this would in many instances be more useful than date created.  

<br />


Answers:
author: Esme Crutchley
body: Hi [@inspirednz](/t5/user/viewprofilepage/user-id/3900037)

Welcome to the Community!

This can actually be done using Butler and Custom Fields.

I have a date custom field and every time I change something on a card (like add a comment) it updates the date and time in the Custom Field.

I've called my Custom Field 'Last Updated' because I have zero imagination and know that if I call it something interesting and random I'll completely forget what it is and why it's there and probably delete it!

Then, in the 3 dots at the top of the list, you can organise by dated custom fields:

![Screenshot 2020-05-03 at 14.25.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/93237i5928B9C9B9DAAAE6/image-size/large?v=v2&px=999 "Screenshot 2020-05-03 at 14.25.51.png")

Hope that helps! I can share my Butler rules if you'd like, so that any time something happens in the card, the 'Last Updated' CF changes.

Hope this helps

Esme :)

*I would point out that I'm a Business Class user, so my Butler quotas are high. Hence being able to make multiple changes within a card, then automate multiple changes to the Last Updated custom field without worrying about running out of Butler Commands*


author: Gershon Silins
body: Apparently this can be done through the steps outlined above. I suggest, however, that Trello will be immeasurably improved by making "Sort by date modified" a straightforward choice in the menu. Why not?


author: Soumyadeep Mandal
body: Hi [@inspirednz](/t5/user/viewprofilepage/user-id/3900037) ,

Welcome to the group!

This is a really useful feature request!

But this can be done by Butler \& Custom fields!

Please follow the steps shown by [@Esme Crutchley](/t5/user/viewprofilepage/user-id/3555478) .

comments: author: inspirednz
body: Thanks for the suggestion.  

As I don't own Butler, and I'd rather not have to buy and run additional software simply to sort cards on Trello, I am going to pass on that workaround for now. Surely it's more efficient for this simply feature to be added into Trello than for users to have to buy and run additional software as a workaround.  

Again, thanks for the suggestion.


author: Esme Crutchley
body: Hi [@inspirednz](/t5/user/viewprofilepage/user-id/3900037)

Butler is enabled on all boards on all account types, so you should be able to find it either at the top of the board, or click 'Show Menu' and Butler will be the 6th option down.

Hope that's helpful :)


Tags: feature
How to cancel a BlueJeans meeting when delete Power -Up
Asked by KMcMillan:

Hello. Hope this message finds you safe and well at this time  

I deleted/disabled the BlueJeans Power-up, but the BlueJeanns meeting did not cancel.  
BlueJeans instructs me to return to Trello to edit or delete the meeting.

Suggestions to delete the BlueJeans meeting anyone? (it uses my Personal Meeting Info).  

Thank you.


Answers:
author: Gonchik Tsymzhitov
body: Hi!

Just curious, did you disabled or removed?

if you disabled, can you enable, then cancel meeting?

comments: author: KMcMillan
body: Hello Gonchik.

Thanks for taking a moment to reply.

I tried several options, several times, closing and refreshing the pages \& app:

* disabled
* removed
* enabled and did not see an option to cancel (in Trello or BlueJeans).
  * Trello does not offer specific meetings but the option to start a BlueJeans meeting on the fly, using my personal identification code.
  * BlueJeans send me back to Trello to manage the meeting option.

I hope that makes sense and answers your questions.

Karen


author: Gonchik Tsymzhitov
body: Hello [@KMcMillan](/t5/user/viewprofilepage/user-id/3353991) ,

yeah, you provide all info.

Let's start from bluejeans level: we need to cancel the meetings

<https://support.bluejeans.com/s/article/How-to-cancel-a-scheduled-meeting>

next on Trello side, looks like only manually or through rest api remove those meetings.


author: KMcMillan
body: Hi again, Gonchik,

Thanks for the link to BlueJeans support. I'm new and much to learn. Unfortunately, neither those instructions nor the Trello-created meetings offer the option to cancel. I finally did live chat, then a screen share with tech support who confirmed the options. I am also not familiar with the Trello api options or how to manage.  

The final decision was to escalate the issue and have BlueJeans tech support to remove the meetings. They did so.  

The BlueJeans tech rep was curious and said she would also spend time to further investigate the Trello-BlueJeans integration for future use (even asked if there was a free version she could try)
Is there a quick way to delete all boards and cards to start Trello from scratch?
Asked by Kenneth Welt:

I want to start from scratch


Answers:
author: Iain Dooley
body: [@Kenneth Welt](/t5/user/viewprofilepage/user-id/626265) you could just delete your account and recreate it :)


author: Deepanshu Natani
body: Hi [@Kenneth Welt](/t5/user/viewprofilepage/user-id/626265) You need to manually delete each board.

OR the only way to do it faster would be using the API.

More details on Trello API's can be accessed here: <https://developer.atlassian.com/cloud/trello/rest/#api-boards-id-delete>
Page property report shows "No content" even though pages with labels do exist
Asked by Daniel Hnyk:

This has been asked for several times already, but without any clear resolution. Can Atlassian please answer? It's again the same occurrence of <https://community.atlassian.com/t5/Confluence-questions/Labeled-pages-are-not-showing-up-in-Labelled-content-nor-Macro/qaq-p/1571497> .

Labels are not being somehow "indexed" I guess, as pages are not showing up with the relevant macro. I gave it 2 days now, but still nothing. It's clearly a bug. No one has bothered to do something about it over a year apparently.

![2021-12-03_11-43.png](/t5/image/serverpage/image-id/172107i484C14C3E5D64D94/image-size/large?v=v2&px=999 "2021-12-03_11-43.png")


Answers:
author: Kishan Sharma
body: Hi [@Daniel Hnyk](/t5/user/viewprofilepage/user-id/4659768) Welcome to the Atlassian Community! Firstly can you please check if you have added "Page Properties" macro to the page/s labelled with "product-enhancement" ?

comments: author: Daniel Hnyk
body: Oh damn! You are a star and apologies for such question... Now it works, of course...

I copied the content from elsewhere and it seems the page properties didn't survive the clipboard and only the table got through, so a bit misleading. Now it works.


author: Kishan Sharma
body: [@Daniel Hnyk](/t5/user/viewprofilepage/user-id/4659768) ? no worries, glad its working for you now!


Tags: cloud

confluence-cloud
How to obtain edit rights in Confluence?
Asked by Jaroslaw Sobkowicz:

How to obtain edit rights in Confluence?


Answers:
author: Sagar
body: Hi [@Jaroslaw Sobkowicz](/t5/user/viewprofilepage/user-id/4654919) Welcome to the Atlassian community.

To get the Edit rights in Confluence, You should have access to the desired space and have add page permissions as shown below either with single user or should be belong to the group which has add page space permission.

If you have all above permissions and only facing issue with certain pages, then page must be restricted for Edit/View access and you should request the access to the Space admin

![Capture 2021-12-03 at 16.34.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/172108i160CD4FC15FC4545/image-size/large?v=v2&px=999 "Capture 2021-12-03 at 16.34.29.png")

comments: author: Jaroslaw Sobkowicz
body: Hello Mahajn. I am not able to get the permission rights on my own. I cannot change it myself, therefore I need an administrator to set it up for me. Who can do it for me?


author: Jaroslaw Sobkowicz
body: ![confluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/172110i1CB16B569951574C/image-size/large?v=v2&px=999 "confluence.jpg")


author: Jaroslaw Sobkowicz
body: In the black box is written, that I do not have permission to create the cotent. Please contact thr administrator. How Can I contact him?


author: Jaroslaw Sobkowicz
body: Please support?


author: Nic Brough -Adaptavist-
body: We can't help you - you need to talk to the space or system administrators of the Confluence you are using.

We are not they, we're a community of people here to talk Atlassian stuff, and we have less knowledge of your system people than you do.

You'll need to ask your colleauges, other users of the system, the people who asked you to use it, or the people who gave you the access you've already got!


author: Kishan Sharma
body: Hi [@Jaroslaw Sobkowicz](/t5/user/viewprofilepage/user-id/4654919) Welcome to the Atlassian Community! Are you using Free confluence cloud plan by any chance ?

comments: author: Kishan Sharma
body: From the screenshot you posted in the other response, seems like you are using Confluence Server and not cloud (which you have tagged while posting this question). You can try reaching out to the page owner who can grant you access.

![2021-12-03-perms.png](https://community.atlassian.com/t5/image/serverpage/image-id/172111i715469B6442E6371/image-size/large?v=v2&px=999 "2021-12-03-perms.png")


Tags: cloud

confluence-cloud
?????? ?? ?????????
Asked by ?????:

?????????? ????????? ?????? ?????? ??????????, ??????? ????? ??????????? ?? ????????? ??? ????????????? ????????????. ?????? ?????? ???????? ????? ???????, ????? ????? ???? ?????? ?????? ?? ???????, ??????? ? ????????? ????????. ??????????, ??????????, ??? ????? ??? ??????????? ? Confluence?

?? 79997238211

nailya.ali97@mail.ru


Answers:
author: Fabian Lim
body: ????? ?????????? ? ??????????!

? ?? ?????, ??? ??? ??????? ????? ?????????????? ?????????. ???? ? ???????????? ???? ?????? ? ?????????????, ?? ?????? ?????? ???????.


Tags: cloud

confluence-cloud