youngmon/atlassian-qna huggingface dataset:
View that lists the work aligned to objectives
Asked by Suzanne Adams:

I am in search of a view in JIRA Align that will show me the objectives and a count or list of work linked to that objective. Currently I have to drill into each detail page and scroll, open the list to view. I am looking for a summary page or a view where I an add this information as a column, any suggestions?


Answers:
author: Tom O'Connor
body: Another option may also be the Progress by Objective report. You can expand the details underneath the objective.

![Screen Shot 2022-02-24 at 2.20.21 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/185310i689C957B3D8EA7A7/image-size/large?v=v2&px=999 "Screen Shot 2022-02-24 at 2.20.21 PM.png")


author: Tom O'Connor
body: The Epic Roadmap has a Group By Objectives functionality. It shows the Epics related to corresponding Objective. This might help with the visibility you are looking for.

![Screen Shot 2022-02-24 at 9.52.15 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/185244iCD856EEEEDFE2CD5/image-size/large?v=v2&px=999 "Screen Shot 2022-02-24 at 9.52.15 AM.png")


Tags: cloud
How's Global Value Team Rank is calculated in Feature (Program) backlog?
Asked by Gyanendra K Gupta:

How's Global Value Team Rank is calculated in Feature (Program) backlog?

And how to use it?


Answers:
author: Allan Maxwell
body: Global Rank generally refers to the ranking of work items without regard for Program Increment. Check this page for details: [Prioritize/Rank Work Items in the Backlog](https://help.jiraalign.com/hc/en-us/articles/115002917308-10X-Prioritize-Rank-Work-Items-in-the-Backlog)

comments: author: Gyanendra K Gupta
body: Thanks Allan, I reviewed it before posting my question .

I was looking for additional insight on the following statement:

* Global rank: an item's rank relative to all work items of its type (for example, epics or features). This is the default ranking level when nothing is specified in the Configuration bar.

On a different note:

There is a button available "Prioritize" in the backlog view for Super admin but not for others roles. How do we enable it for other roles.?


author: Davis Gleaton
body: Following - No answer from February 28, 2022 post - Thx


author: Allan Maxwell
body: Global Rank is essentially the ranking of the Features when you have no Planning Interval/Program Increment/Quarter selected.

The Prioritize button is only available when at least one Planning Interval is selected because Prioritization with WSJF is per PI.

I believe the Prioritization button is available to all roles if the requirement of having at least one PI selected is met. Please let me know if you find this to be false.
Feature Planning issue not shown
Asked by Richard Tate:

On the release train board, I have features shown as having planning issues (red), but there are no issues displayed when you click on the work item. How does this happen?


Answers:
author: Tina Behers
body: [@Richard Tate](/t5/user/viewprofilepage/user-id/3183130)

If Im understanding correctly when you click the red item, the slide out card does not show any details as to why it is red? Is that correct?

If so, a few things to check.

1) Is the feature or underlying story blocked? Or impediment associated?

2) is there a blocked dependency?

3) are there any associated objectives that are blocked or on hold?

comments: author: Richard Tate
body: Hi Tina,

Yes, you are correct. There are no underlying stories that are block or impediments. No blocked dependencies, or objectives on hold.

I've also opened up a support ticket, and shared screenshots. Ticket ALIGNSP-1293. This ticket main issue was duplicate features showing up on the release train board, but also includes the issues asked in this thread.

Thank you for your assistance!


author: Adam Thao
body: We had a similar issue in our program group board. The issue was resolved when we reviewed all stories on the feature and noticed one of the stories was from a different program group. The feature was turning red with no planning issues due to having a story assigned from a different program group.

Resolution: Make sure all stories are from the same program group in the feature.


author: Allan Maxwell
body: This bug is fixed in the next release, 10.105. Do you think this might be what you are experiencing?

[JIRAALIGN-1554](https://jira.atlassian.com/browse/JIRAALIGN-1554) Program Board: Dependencies that are committed to within feature/team target completion causes red planning issue

comments: author: Richard Tate
body: With my examples, there are no dependencies associated with the features. I have three features where on the release train board, it shows red, but there are no planning issues stated.
Unassigned backlog items showing in live roadmap
Asked by Lysa Milch:

I'm looking at the Live Roadmap in Align. I have a Program selected and specific Program Increments. I would expect that only features with the selected Increments would display in the roadmap, but in addition to those features, I'm also seeing all of the features with "Unassigned Backlog" as their Program Increment. Is this the expected behavior?


Answers:
author: Rich Sparks
body: In the Roadmap, you can choose whether to see only the planned items or the unplanned items (those in the Unassigned Backlog) or both.

Click the View Configuration button in the upper right, and you'll see these options.

![Screen Shot 2022-02-15 at 9.17.07 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/183501i3A613FBAD6D4D9B2/image-size/large?v=v2&px=999 "Screen Shot 2022-02-15 at 9.17.07 AM.png")

Pick the Unplanned Work Items tab, then choose which options to you want to see.


author: Lysa Milch
body: I answered my own question. There is a configuration option to show Planned and Unplanned items. I de-selected Unplanned.
How to use drag and drop to show dependencies as a link for Jira Roadmaps plan?
Asked by Tanvir Hossain:

Hi,  

For JIRA Roadmaps plan in DataCenter version, how can I use 'drag and drop' to enable/show dependencies as a link between issues? Please refer to the attached snippet. If not 'drag and drop', is there any other way to show the link/line (or the curved line that you see in the snippet) for dependencies between issues?![jira link.JPG](/t5/image/serverpage/image-id/206051iA6B3AFF2311986A1/image-size/large?v=v2&px=999 "jira link.JPG")  


Answers:
author: Walter Buggenhout
body: Hi [@Tanvir Hossain](/t5/user/viewprofilepage/user-id/4987007) and welcome to the Community!

The data center version does not have this slick visualisation. Your screenshot is from the standard roadmap in cloud, but this does not exist in the on prem version. Dependencies on the roadmap in Data Center are shown as badges, as you can see in this example:

![](https://confluence.atlassian.com/jirasoftwareserver/files/1044784216/1077915775/1/1629268824910/timeline-bars-server.png)

For a more graphical representation - although still not as fancy - you could look at the [dependencies report](https://confluence.atlassian.com/jirasoftwareserver/the-dependencies-report-in-advanced-roadmaps-1077915784.html)

![](https://confluence.atlassian.com/jirasoftwareserver/files/1077915784/1077915792/1/1629268828887/overview.png)

Hope this helps!


author: Emma Ysebaert
body: Hi [@Tanvir Hossain](/t5/user/viewprofilepage/user-id/4987007) ,

As mentioned above, this feature is currently only available in our Cloud version of Advanced Roadmaps. There is some interest in having this added to the Data Center version - I'd suggest adding your vote to this existing feature request to show your interest:

<https://jira.atlassian.com/browse/JPOSERVER-4359>

KInd regards,

Emma

comments: author: Tanvir Hossain
body: Thanks, [@Emma Ysebaert](/t5/user/viewprofilepage/user-id/3011108) I Just Voted! But looks like the user story that you linked to me is a newly created user story. and there are only 2 votes. I am surprised to see that no one showed interest on this matter before!


author: Danno
body: [@Tanvir Hossain](/t5/user/viewprofilepage/user-id/4987007)I don't know what would limit that feature in DataCenter but it works in the Cloud version. I'm guessing you need to create a start date/end date or just click in the Gannt chart area to create a timeline bar for the issue you want to link to.


Tags: link

advanced-roadmaps

dependency

drag-and-drop
Need Issue Types Hierarchy that is supported to Rollup in Roadmaps
Asked by Terri Yeago:

I am importing a MS Project program into Jira. Because there are so 9 hierarchy levels to the program, I need to know what issue types that Roadmaps will support. I need to know the levels starting from the top going down. If possible, I want to avoid using sub task in the plan since this will affect another project that would be mapped into the plan.

Starting from the top, what would be the 9 levels I can incorporate and manage my project in the plan?

Any help would be greatly appreciated!


Answers:
author: Mark Segall
body: Hi [@Terri Yeago](/t5/user/viewprofilepage/user-id/3102071) - I'm not sure that Jira Roadmaps is the right course for this. Jira is not designed to be a traditional waterfall tool. Typically, you'll have maybe 2 or 3 issue types above the Epic (Typically just Initiatives and Themes). It hits a point of diminishing return beyond that.

However, if you still feel this is the route you want to take, you'll need to create custom issue types for your 9 levels and then define the hierarchy in the roadmap configuration accordingly. There are no native issue types above the Epic.

comments: author: Terri Yeago
body: [@mark](/t5/user/viewprofilepage/user-id/4771928) , thank you for your time and feedback. I just wanted to make sure that anything I create above the Epic would show from top/down. I am not a huge fan for waterfall however, this program was setup via waterfall using MS Project last year and does not end until next year - so I am limited in what I can do due to executives lack of buy-in. I'm working through the levels now to see what I can eliminate however, some levels has its own unique planned/actual dates that are different than the lower level issue types. So, that is my dilemma. For future programs, I can set it up as the tool is designed to be used. Trying to fit a square in a peg hole on this one and to make it work. I appreciate all your help and response!


author: Mark Segall
body: I'm not a fan of this approach personally, but another option for this would be exploring a 3rd party add-on like Structure and simply using links to define your hierarchy for this case (You could just use epics for everything above). Then stick with more simplicity for the roadmap hierarchy and save yourself (and other Jira admins) the confusion of 9 different issue types.

Again, I wouldn't stake my reputation on this approach, but it's a way to handle a single use case for a one-off project without making lasting changes to your Jira instance.


Tags: advanced-roadmaps

server
Why Advanced Roadmaps saying that our sprints aren't part of the plan?
Asked by Steve Josue:

In Advanced Roadmaps, some of the timeline bars are not showing up and please look at the error regarding Sprints as in them being "not in plan" We are using Data Center 8.20.6.

![Roadmap issues.png](/t5/image/serverpage/image-id/205325iD726CE007E0EE91B/image-size/large?v=v2&px=999 "Roadmap issues.png")


Answers:
author: Rob Horan
body: I would have to see more, but I am guessing that it has to do with your issue source. Are you using a board as the source?

See this page: <https://support.atlassian.com/jira-software-cloud/docs/enable-capacity-planning-in-advanced-roadmaps/>

In order to use capacity planning in Advanced Roadmaps:

* if planning scrum work, you need to create the sprints in your backlog

* ***you need to use a board as your issue source.*** [Learn how to edit issue sources](https://support.atlassian.com/jira-software-cloud/docs/add-or-change-issue-sources-in-a-plan/).

* your teams need to be associated to an issue source. [Learn how to edit team and issue source associations](https://support.atlassian.com/jira-software-cloud/docs/associate-a-team-to-an-issue-source-in-advanced-roadmaps/).

* at least one issue must be assigned to a sprint and team

The problem with that page is it never says WHY you need a board.

It's a general problem I am finding more and more with Jira Software and Advanced Roadmaps. There is an expectation that people have a deeper understanding than most actually do. (otherwise, why would they need documentation)

If the tools are designed to be used a certain way then shouldn't the documentation be clear and thorough and provide links to other docs that support this understanding?

comments: author: Steve Josue
body: Hey Rob, You solved our problem. I hadn't seen that in any documentation or video !

Now we see everything except Epics and Initiatives in the Gantt timeline. We expect these to be visible and use the stories in sprints to display the Epics and also the Initiative. Our hierarchy is Initiative\<\>Epic\<\>Story\<\>Sub-Task.

Initiatives and Epic's will only appear if we use hard Start/Stop dates and we would expect this to be data driven.

Any Ideas? Screenshot included.

Thanks!

-Steve Josu![Missing Epics and Initiatives from Gantt.png](https://community.atlassian.com/t5/image/serverpage/image-id/205514iA099FC7585AB7581/image-size/large?v=v2&px=999 "Missing Epics and Initiatives from Gantt.png")


author: Rob Horan
body: Glad I could help!

As for this problem, I'm not sure, but my first thought is to check the issue source to be sure everything is present.


Tags: advanced-roadmaps
Cannot create a Plan in Advanced Roadmaps
Asked by Scott Buratt:

We've installed Advanced Roadmaps (we have a premium account)

I'd like to create a "Plan" (From the navigation at the top of the page, go to **Plans** \>**+ Create plan** to open the plan creation tool.) but I never see the "+" symbol.

All I see from selecting "Plans" is "learn more" and "settings".

Please advise.

Thanks

![AdvancedSettingsNoCreatePlan.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/206083i94F0EF8D13C63517/image-size/large?v=v2&px=999 "AdvancedSettingsNoCreatePlan.PNG")


Answers:
author: Daniel Capizzi
body: Hi [@Scott Buratt](/t5/user/viewprofilepage/user-id/4971400)

The permissions you posted above look correct, provided your user is definitely in one of these groups, so it does seem like something unusual is happening here!

I've had a quick poke around and it looks like some people have resolved this in the past by logging out and back in again or by changing browsers. It might be worth trying some of those quick trouble shooting steps first, but if you're still having issues after that I'd advise getting in touch with us through <https://support.atlassian.com/contact/>

This will allow us to properly take a look at your site and will be much easier to identify what's going wrong than working through screenshots here

Cheers,

Daniel

comments: author: Scott Buratt
body: Tried logging out/in and as well, with Edge but that had the same results.

I've submitted a support ticket.

Thanks Daniel.


author: Walter Buggenhout
body: Hi [@Scott Buratt](/t5/user/viewprofilepage/user-id/4971400),

After activating the premium plan, advanced roadmaps has its own permission settings that must be adjusted. Maybe that hasn't been done properly yet. You must be at least an **advanced roadmaps user** in order to create plans.

A Jira administrator can set these permissions from \<your atlassian site\>/secure/PortfolioPermissions.jspa

Hope this helps!

comments: author: Scott Buratt
body: Hi [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225)

I just looked that the permissions and they seem correct.

Any other ideas or is there something/someone missing from the permissions list?

Thanks

![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/206095iD62DEBCB26FAB358/image-size/large?v=v2&px=999 "Capture.PNG")


author: ryandadeng
body: Hey Scott, can you try to check what values are sitting in your dropdown list if you click the \`Add\` button? I am wondering if the permission group names are not consistent with your Jira settings?


author: Scott Buratt
body: Hi [@ryandadeng](/t5/user/viewprofilepage/user-id/4991095)

Seems there were some additional admin settings that I did not have access to. These were adjusted an all is good.

Best Regards,

...Scott


Tags: advanced-roadmaps

cloud
Unable find "Story Points" on issues
Asked by Arturo:

Hi,

we are trying to use "Story Points" on Jira Advanced Roadmap but when we try to commit the changes of story point for all our tickets, all they fail except for Epic type.

Jira says "Please check that "story points" are enabled for this issue type."

I have already created a custom field named "Story Points", because the default does't exist, but I still receive the same error. I confirm that this field works great on scrum board for example.

How can i solve?

Here a screenshot  
<https://ibb.co/X4QYyXm>


Answers:
author: Joseph Chung Yin
body: [@Arturo](/t5/user/viewprofilepage/user-id/4982352) -

Welcome to the community. Story Points is a system field, so you should not create another custom field for it for your env.

You need to ensure that the system field "Story Points" is exposed to your projects screen configuration for all needed issues types. Afterward, your AR for Jira plan commits action will work as expected.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Arturo
body: Thanks for replying.

After all I have found the issue, I don't know how but Jira translated the field "Story Points" in "Punteggio casi utente" (IT translation), so after I checked it I simple added the configuration for other issue types.

Thanks
Customer struggling with advanced roadmaps, help!
Asked by Paul Logan:

Hi all,

A customer has explained in detail why they think Advanced roadmaps is not convenient for them. Below are the points they have made. Does anyone out there have any experience of the points raised below and what can be suggested as a solution? We are on Jira Datacenter.

* *We cannot configure sprints in the timeline, only periods of time, but it would be nice to be able to add a sprint numbers with dates.*
* *Dependency map does not have timeline (it provides locating a dependency on the roadmap but dependency visualization along timeline would be the best).*
* *Would prefer more colours available to display different dependency types.*
* *Would be nice to have an opportunity to leave comments for dependencies and have these comments all visible in the bubble/box near the dependency without opening the dependency, for example.*

*Any help would be much appreciated.*


Answers:
author: Mykenna Cepek
body: Regarding bullet 2, I'd respond that dependencies between items with start/end dates ARE shown on the timeline.

The others are nice suggestions to enhance Advanced Roadmaps in Jira (generally, not just Data Center).

However, none of them are supported with Atlassian's current offering of features in Advanced Roadmaps. You're free to suggest them as product enhancements [here](https://jira.atlassian.com/secure/Dashboard.jspa), but that's not going to help you satisfy your customer on these exact points this week or this year.

What I'd suggest is focusing on the value that Jira Roadmaps CAN offer your customer, given the current features of that product. Based on their questions. I'm going to assume that Jira is being used for multiple teams (thus the interest in Advanced Roadmaps). In that case, Advanced Roadmaps has a LOT of good features you're just not going to be able to get anywhere else.

It's ok to say that "the tool doesn't do that". Some people just like to bash tools about minor things (e.g. "not enough colors"). Focus instead on the major values provided. Stick to the higher-level data and overview that Roadmaps are intended to support, and don't get distracted by "would be nice to have" wish lists.


Tags: advanced-roadmaps

server
In JQL Export, where is the "Column Chooser" in DataCenter?
Asked by Steve Josue:

After running a JQL Query, there has always been a FIELD chooser called "Columns" or you could use "All Columns". We would like to export a JQL to .CSV with a minimal set of fields but do not see this option in DataCenter 8.20.6 . Are we missing something here?

Thanks,

Steve Josue


Answers:
author: Joseph Chung Yin
body: [@Steve Josue](/t5/user/viewprofilepage/user-id/4825717) -

Hi Steve:

In Issue Search UI, you will find the "Columns" button to defined what columns that you wanted to be included in your search results set.

![2022-07-07_8-25-48.png](https://community.atlassian.com/t5/image/serverpage/image-id/205031iCBE1B6074D391437/image-size/large?v=v2&px=999 "2022-07-07_8-25-48.png")

When you export the results set, if you choose "CSV (Current fields)" it will only create the CSV containing what you have defined by using the "Columns" button.

![2022-07-07_8-54-34.png](https://community.atlassian.com/t5/image/serverpage/image-id/205033i1F79C4F1648FFCCE/image-size/large?v=v2&px=999 "2022-07-07_8-54-34.png")

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

comments: author: Steve Josue
body: Thanks Joseph, I just realized what the issue is. The "Columns" button is not present on the default view, which is the "detailed view" in the "list view" the button is there. Thanks s o much for such a quick response!

Best,

-Steve Josue


author: Radek Dost?l
body: There might have been some changes in excel/csv options but this doesn't quite ring a bell. Can you post a screenshot what you see?

On 8.20.8:

**List view** (must be on this to specify columns)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205029i07AC620C483672A6/image-size/large?v=v2&px=999 "image.png")

**Export** (should show several different options)

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205030iA3ED30F2B980CB3E/image-size/large?v=v2&px=999 "image.png")


Tags: advanced-roadmaps

jql

server
Error in Display of Source Filters
Asked by Ritu Khare:

Hello all,

I have created a filter which I have added to my Issue Source in Advance Roadmap. While the filter when run seperately gives a correct result but when I add it to issue source it starts giving me extra epics for no reason. Can anyone help me why I am getting this error


Answers:
author: Walter Buggenhout
body: Hi [@Ritu Khare](/t5/user/viewprofilepage/user-id/4981164) and welcome to the Community!

The annoying thing about computers is that they are always right. Just that we, humans, don't always understand what they are doing ?

In short, I am quite sure that there IS a good reason why these extra Epics are in your plan. Two possible reasons I can think of are these:

* Maybe there is more than 1 issue source in your plan. It is always possible that additional issues are pulled in from a different source. You can verify that in your plan configuration, under *issue sources*.
* Or maybe even more likely: it is possible that someone has created Epics in your plan itself, but has not pushed those changes through to Jira. You can easily check that by clicking the **Review Changes** button in the top right corner of your plan. Epics that haven't been pushed into Jira yet will also appear in your plan without a valid issue key.

If it's not one of those, you might consider taking a long walk with your Jira instance and have it explain what other reasons it may have to try and trick you ...

Hope this helps!


Tags: advanced-roadmaps

cloud