confluence 7.13.0 - An unknown server error has occurred
Asked by Sameer Khamkar:

Hello Team,

We have installed confluence 7.13.0 with Postgres 10 database, instance is getting up. but when at start when we create sample_sapce it doesnt create,   

even from Dashboard it give below screen, what we need to check, since similar issues solution is not working for 7.13.0

![Captureaaa.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/158299iC48CCB40920C8FB6/image-size/large?v=v2&px=999 "Captureaaa.PNG")

Logs:

31-Aug-2021 15:39:48.935 WARNING \[Catalina-utility-1\] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadCompleted Thread \[http-nio-8090-exec-7\] (id=\[82\]) was previously reported to be stuck but has completed. It was active for approximately \[67,413\] milliseconds.  
31-Aug-2021 15:41:17.458 INFO \[http-nio-8090-exec-8\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:41:17.799 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.sun.jersey.server.wadl.generators.WadlGeneratorApplicationDoc  
31-Aug-2021 15:41:17.803 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.grammars.WadlGrammarsAdaptor  
31-Aug-2021 15:41:17.805 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.resourcedoc.AtlassianWadlGeneratorResourceDocSupport  
31-Aug-2021 15:42:13.201 INFO \[http-nio-8090-exec-4\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:13.500 INFO \[http-nio-8090-exec-2\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:13.548 INFO \[http-nio-8090-exec-8\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:14.050 INFO \[http-nio-8090-exec-10\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:40.044 INFO \[http-nio-8090-exec-4\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:44.526 INFO \[http-nio-8090-exec-8\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:44.663 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.sun.jersey.server.wadl.generators.WadlGeneratorApplicationDoc  
31-Aug-2021 15:42:44.663 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.grammars.WadlGrammarsAdaptor  
31-Aug-2021 15:42:44.663 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.resourcedoc.AtlassianWadlGeneratorResourceDocSupport  
31-Aug-2021 15:42:46.271 INFO \[http-nio-8090-exec-5\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:46.387 INFO \[http-nio-8090-exec-5\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.sun.jersey.server.wadl.generators.WadlGeneratorApplicationDoc  
31-Aug-2021 15:42:46.388 INFO \[http-nio-8090-exec-5\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.grammars.WadlGrammarsAdaptor  
31-Aug-2021 15:42:46.388 INFO \[http-nio-8090-exec-5\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.resourcedoc.AtlassianWadlGeneratorResourceDocSupport  
31-Aug-2021 15:42:46.593 INFO \[http-nio-8090-exec-6\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:46.654 INFO \[http-nio-8090-exec-2\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:46.952 WARNING \[http-nio-8090-exec-2\] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI <http://10.24.216.15:8888/confluence/rest/feature-discovery/1.0/discovered/com.atlassian.confluence.plugins.confluence-dashboard/transition-saved-for-later>, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.  
31-Aug-2021 15:42:56.106 INFO \[http-nio-8090-exec-3\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:59.726 INFO \[http-nio-8090-exec-5\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:59.791 INFO \[http-nio-8090-exec-8\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'  
31-Aug-2021 15:42:59.972 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.sun.jersey.server.wadl.generators.WadlGeneratorApplicationDoc  
31-Aug-2021 15:42:59.973 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.grammars.WadlGrammarsAdaptor  
31-Aug-2021 15:42:59.973 INFO \[http-nio-8090-exec-8\] com.sun.jersey.api.wadl.config.WadlGeneratorLoader.loadWadlGenerator Loading wadlGenerator com.atlassian.plugins.rest.doclet.generators.resourcedoc.AtlassianWadlGeneratorResourceDocSupport  
31-Aug-2021 15:43:17.180 INFO \[http-nio-8090-exec-3\] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'


Answers:
author: Mirek
body: Hi [@Sameer Khamkar](/t5/user/viewprofilepage/user-id/4421666) ,

You might be hitting similar problem like described here

<https://confluence.atlassian.com/confkb/creating-a-new-space-in-confluence-fails-with-an-unknown-server-error-has-occurred-message-1021220818.html>

This one is described for MySQL but it might be helpful to troubleshoot in similar way.

There is also a similar topic here

<https://community.atlassian.com/t5/Confluence-questions/Confluence-add-Space-fails-An-unknown-server-error-has-occurred/qaq-p/893077>

Please take a look.

comments: author: sameer khamkar
body: Hello Mirek,  

Thank you I tried that but not able to locate **bundled-plugins_language** this directory to complete plugin cache clean up, so it didn't help me.

you have any ide for "bundled-plugins_language" in version 7.13.0 ?  

Regards,

Sameer


Tags: confluence-server

server