youngmon/atlassian-qna huggingface dataset:
How do I get around too many redirects when I've already cleared my cache/cookies?
Asked by Tricia Good:

I am trying to log on to my company's Confluence cloud and I continously get the error that the site has redirected me too many times (ERR_TOO_MANY_REDIRECTS). I have followed the suggestion to clear my cookies (multiple times) and I continue to get this error. Any other suggestions? Are there other local settings that I should be checking?


Answers:
author: duke.le
body: For us, we had the users go into their Google Account security settings, and "Revoke Access" for Atlassian in the "Sign in with other sites" section.


author: Brant Schroeder
body: If you are not using Chrome can you let me know what browser you are using?


author: Brant Schroeder
body: [@Tricia Good](/t5/user/viewprofilepage/user-id/4422165) Welcome to the Atlassian Community

Are you using Chrome? I have seen this as an issue in Chrome when a user is logged into the browser with their Google account. If you use a different browser do you have this issue?

comments: author: Rich T
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I'm having the same problem. It seems to be linked to my Google account, because it works in an incognito window. It has only happened since I switched to a new laptop (worked fine on the old one). And it works in Chrome if I use a different Google account. Any suggestions would be appreciated.


author: Brant Schroeder
body: [@Rich T](/t5/user/viewprofilepage/user-id/2758326) If you are logged into Chrome with an account that is different then your Atlassian account you will have issues. You would need to switch the account that your browser is logged in with prior to going to the Atlassian cloud products. I would suggest either logging out of your other account and just using your business / Atlassian account in Chrome (Hopefully they are the same)


Tags: cloud

confluence-cloud
Using Trello for Gmail for multiple accounts
Asked by April Tiberio:

I manage a wedding venue and want to track bride's emails and be able to leave notes on my cards in Trello. I have 2 email accounts I use. One that is used by my website and the other is my personal account. How can I use Trello for Gmail on both accounts at once? If I can't use it simultaneously how can I possibly "link" the two accounts?

Thank you,

April


Answers:
author: Iain Dooley
body: [@April Tiberio](/t5/user/viewprofilepage/user-id/2621463) yes you can just install the plugin in two different gmail accounts and connect them to the same trello account.

comments: author: April Tiberio
body: I added the plug in for both accounts but it's only letting me keep one open. See below:

![snip of trello issue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/43861i7F905338BD5F1F34/image-size/large?v=v2&px=999 "snip of trello issue.PNG")


author: Iain Dooley
body: [@April Tiberio](/t5/user/viewprofilepage/user-id/2621463) that's only because you're logged into Gmail with 2 different accounts in the same browser session. You'll get a better result if you have 2 separate Chrome profiles. I find this method of staying logged into multiple Gmail accounts more reliable anyway!


author: April Tiberio
body: Ah, that makes sense. THank you! One other thing...it's saying I will only be able to use the extension for a month?


author: Iain Dooley
body: [@April Tiberio](/t5/user/viewprofilepage/user-id/2621463) that seems weird, I've not used it before so I don't really have any ideas why ...
Como excluir uma tarefa (item)?
Asked by Kelwin Eggert:

Criei algumas tarefas (itens) no quadro para teste e agora quero excluir, como fa?o?


Answers:
author: Ang?lica Luz
body: Ol? Kelwin,  

Obrigada por entrar em contato com o Atlassian Community!  

Para excluir a tarefa voc? primeiro precisa arquivar a mesma.  
Abra a tarefa e no lado direito clique em arquivar:  

![Screenshot 2019-01-28_18-05-29.png](https://community.atlassian.com/t5/image/serverpage/image-id/43850iE2A55093B2952C50/image-dimensions/134x177?v=v2 "Screenshot 2019-01-28_18-05-29.png")  

Ap?s isso ir? aparecer em vermelho a op??o de excluir:  

![Screenshot 2019-01-28_18-06-14.png](https://community.atlassian.com/t5/image/serverpage/image-id/43851i6AAF20D9EB6FA81C/image-dimensions/326x203?v=v2 "Screenshot 2019-01-28_18-06-14.png")  

Atenciosamente,  
Ang?lica
Restrict user from creating and/or moving a list
Asked by James Noon:

Hi

Hoping for some community help here with a few questions so that I can better utilize Trello as a support board for our clients.

Please advise if this is possible.

1. Don't allow users to create lists

2. Don't allow users to move lists

Essentially, whats happening right now is....

We create a well structured board with several lists. But then over time, the client, whom we add to the board as a user, starts to add new lists, moves them etc etc, pretty soon it becomes convoluted.

Many Thanks

James


Answers:
author: Iain Dooley
body: [@James Noon](/t5/user/viewprofilepage/user-id/2620939) [@Ryan Barilla](/t5/user/viewprofilepage/user-id/2621379) you can protect against inadvertent moves using the API. For example, when a list is moved by a user not on a pre-approved list, detect the move with a webhook and then move it back. When a card is archived, unarchive it, when a list is created, archive it, and so on.

You can use Trellinator to create these types of commands -- the code will be inside Google Drive and will be inaccessible to the clients. You can also use the global command groups feature to have the same behaviour installed on a subset of all boards:

<https://trello.com/integrations/#trellinator>


author: Ryan Barilla
body: Business class observer

comments: author: James Noon
body: Hi Ryan

I don't want them to just observe, I want them to be able to create and move cards. I just want to stop them creating and moving **lists**. Is that possible with business class?

Thanks, James


author: Ryan Barilla
body: It does not allow them to create cards. I am was looking for the same exact thing. I do web design. My clients are the most tech savvy so they constant change settings on the board, archived things they shouldn't. So observer permissions didn't work for me either. Surprised there aren't more features available to limit guest. I just wanted them to be able to add cards to the list, comment, and upload...
Using Trello as freelance writer
Asked by Joan Merriam:

I'm a freelance writer, looking for a project mgmt tool. I've begin syndicating my newspaper column, and need a way to keep track of deadlines, pricing, and invoicing. Each paper, of course, has different deadlines...some papers run the column once a month, while others run 2 columns a month...each one of them pays me at a different rate...and each has a different date for invoicing. I need one place where I can view everything, so I don't overlook a deadline or forget to invoice someone. Can Trello's free version do all this for me?


Answers:
author: Iain Dooley
body: [@Joan Merriam](/t5/user/viewprofilepage/user-id/2620246) sure can. Trello is like a box of lego, there's always a way to achieve at least an approximation of what you want. The combination of due dates, the calendar view, flexible lists, labels, attachments, plugins, power ups, you can connect it all together how you want.


Tags: writing
Attachments in Trello are public or private?
Asked by jpizarrom:

I want to know if the Attachments are public or private, secured with a secure access token, or are only a very long urls.


Answers:
author: marc -Collabello--Phase Locked-
body: Hello [@jpizarrom](/t5/user/viewprofilepage/user-id/2103035) ,

Attachments in Trello have no security token or expiry. They are essentially very long (random) urls, and protected by the "unguessable" url.

If you need more security, you'd need to put attachment into e.g. Google Drive or Dropbox (or similar).


author: Iain Dooley
body: [@jpizarrom](/t5/user/viewprofilepage/user-id/2103035) they are private. You can verify this by going to one of them in a new incognito browser window.

comments: author: jpizarrom
body: I've uploaded an html file to a card in a private board, but the file is public, is not protected by a token, It's a public long url.

<https://trello-attachments.s3.amazonaws.com/53704d38874956c627de450d/53704d38874956c627de4529/e39d408e638e2ad7d24a071af0711df1/test.html>

Thanks


author: Iain Dooley
body: [@jpizarrom](/t5/user/viewprofilepage/user-id/2103035) ah yes you're correct, the key/token login information to view the file is essentially embedded in the URL


author: jpizarrom
body: This behavior happens only with free plans?

If I pay a Business Class plan, my files will be protected by a security token with expire time, etc, not a long public url?

Thanks


author: Iain Dooley
body: [@jpizarrom](/t5/user/viewprofilepage/user-id/2103035) I'm not sure! You can check with support@trello.com or maybe someone from the Atlassian team can answer here
Trello API - Get all Lists of a board with Lists Actions
Asked by J?r?me Marquis:

Hi,

I need **in one request** retrieve all Lists of a board but with the Actions linked to the Lists.

Because I need to have the created date and the updated date informations with my Lists.

For the Board and for the Cards I can retrieve all this informations using this query:

/boards/IDOFTHEBOARD?actions=createBoard,updateBoard

/boards/IDOFTHEBOARD/cards?ations=createCard,updateCard

I have tried to do the same query with lists like this:

/boards/IDOFTHEBOARD/lists?action=createList,updateList

But that's doesn't work.

Someone can help me ?

Thanks in advance.


Answers:
author: Iain Dooley
body: [@J?r?me Marquis](/t5/user/viewprofilepage/user-id/2617844) you can't get the list actions nested resource from a board/lists endpoint.

You'd need to fetch all the lists, then loop through them and get actions for each one using the lists actions endpoint.

Why do you need it in a single query?

comments: author: J?r?me Marquis
body: Because loop through all lists make too much time when you have a lot of list and I quickly reach the limit of 100 queries for 10s

For exemple:

To recover all my lists, I need less than 1s.  
To recover all my lists with the date I need more than 15s


author: Iain Dooley
body: [@J?r?me Marquis](/t5/user/viewprofilepage/user-id/2617844) Yeah I guess it's just a limitation of the API, you can't get list actions as a nested resource from a board endpoint.

maybe you could get every single board action and manually filter them to only look at list actions.

Otherwise limit the rate you make the queries!


author: J?r?me Marquis
body: I've tried this too, but if I get board actions I have all the list of a board included the closed lists


Tags: api

board

card

list
Pricing for Power-ups + Gold + Business it's confusing
Asked by Abinash Mohanty:

I've using Trello for more than 3 years. However, the pricing plan for Trello Gold/Business is pretty confusing. Let's say I'm opting for Trello Gold for a particular power-up, but then after selecting a power-up let's say it's **Hello Epics.** Now, why does this particular power-up says "Try for 14 days" even if I'm a paid user? Are you saying I need to subscribe to Hello Epics's plan as well? If yes, am I just paying for trello gold in order to add this power-up! The model is damn confusing. Why can't you associate with all your power-ups, and give a subscription price to the users? That's it.


Answers:
author: Iain Dooley
body: [@Abinash_Mohanty](/t5/user/viewprofilepage/user-id/2617260) power up providers often charge for their power ups, in addition to the Trello subscription that allows you to use more than one power up per board.

For example, if you want to use Harvest with Trello, you can get a Harvest subscription and add the power up. You get one power up per board free with Trello, more than one power up costs money as you've identified, either with Gold or Business Class.

comments: author: marc -Collabello--Phase Locked-
body: To add to [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , Power-Ups are often made and run by businesses independent from Trello. They'll somehow need to make money to cover the cost of developing and running the Power-Up.


Tags: gold

jira-work-management

power-up

subscription

user-experience
Zapier connecting Trello and Typeform
Asked by Heidi Day:

Hi! I'm trying to use Zapier to import my respondents' info from Typeform into Trello but some of the early surveys did not import. I guess I had not tested correctly. Now I need to go in and manually push the info into Trello because I'm using the board as a CRM. But I have not idea how to do this. HELP please!!


Answers:
author: Iain Dooley
body: [@Heidi Day](/t5/user/viewprofilepage/user-id/2615806) what if you just duplicate the zap now that it's correctly tested and run it again? The zap won't have the "memory" of what has already been imported that the pre-existing one has


Tags: typeform

zapier
Show Custom field on front of card based on lists?
Asked by Vadim Gritsak:

I would like to see a custom field setting to filter specific custom fields that populate the face of the cards **based on the list the card is associated to**. If card is selected all custom fields are still there. For Example:

**List 1: *New Clien*** ***t* *:*** All cards in this list are **Custom filtered to show only select** custom field(s): (*Appointment date, Client Name, etc..* ) on the front of the card.

**List 2: *Production:*** All cards in this list are **unfiltered \& show all** custom field(s) on the front of the card.

**List 3: *Completed:*** All cards in this list are **filtered to not show any** custom fields on the front of the card.


Answers:
author: Iain Dooley
body: [@Vadim Gritsak](/t5/user/viewprofilepage/user-id/2615422) custom fields are avalable on a per board basis. Custom field values are shown on the front of the card, only if the value is set. You can't edit values on the front of the card.

All available fields are shown on the back of the card at all times, for a given board.

The only way to modify how this is presented would be to build something like a Chrome extension that modifies the interface once it is loaded, which would be quite an undertaking.

Can I ask what the motivation is here? What workflow are you trying to achieve?

comments: author: Vadim Gritsak
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)I'm working on developing Trello Boards for multi-department communications \& project management solutions for the company that I work for.

I'm familiar with custom fields, and how they work. **This question was posted in hopes for a new feature to be developed in the custom fields. I'm looking to improve the relevant information that custom fields can display on the face of the card.**

The work flow I've created is as follows:

There are multiple boards that are divided by department Example: (Sales, General Management, Estimating, Design, Production, Collections, etc...)

Each card represents a (Client/Project/Contract), these cards are duplicated throughout the different boards and linked together as "trello Attachments".

Each department board is responsible for it's own lists, and custom fields that they manage. The cards are shuffled through lists depending on what phase the project may be on in that particular department.

**This is where** **I'd like to see relevant Custom fields filtered to be shown on the front of the card based on which list the card is under.**My cards become lengthy if I show all custom fields on the front, which I need at one point or another. Additionally, hiding the custom field eliminates the irrelevant info displayed in the "trello attachments" across other department boards if the project has phased out (moved to another list).


Tags: card

custom-field

filter

list
How do I change a status?
Asked by Sharon Eaton:

My tasks are all marked as Done and they have not yet been started. How do I change the status?


Answers:
author: Jodi LeBlanc
body: Hi [@Sharon Eaton](/t5/user/viewprofilepage/user-id/1151632) are you referring to done as they have a green check mark on them or as done that they are archived, or do you mean a checklist with a line through it?

For those cards with dates you have the option to check a tick box and the card will turn from yellow or red (if overdue) to green showing they are completed. In that case you can open the card and remove the check box and then you can change the due date by clicking on due date and modifying the date in calendar.

If you meant done meaning archived, you can unarchive a card by going to show menu on right side of board, clicking more, and then choosing archived items. You can then search for the cards that you indicate are not done, and unarchive them by selecting "send to board". The card will then appear in the list and board where it was last found before it was archived.

Third option, if it is a checklist that is marked done, you can un-select the check mark and the strike-through line will disappear.

Please let me know if this helps.

Thanks,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@Sharon Eaton](/t5/user/viewprofilepage/user-id/1151632) did this help answer your question?  
Thanks so much,

Jodi


author: Sharon Eaton
body: Thank you. the status changed when I refreshed the board. Several times actually, when I change something within a board in Trello, it takes quite a while and several refreshes for the changes to appear in BigPicture.


author: Geof Edwards
body: I'm assuming you mean in Jira, you can do this either via the Edit tab or click on workflow.

comments: author: Geof Edwards
body: Apologies [@Sharon Eaton](/t5/user/viewprofilepage/user-id/1151632) I misread the board you were in , I see you meant Trello. Sorry don't use it


Tags: big-picture
How to set custom field date to one week before due date
Asked by Kelly Enright:

Hello! I'm trying to figure out how to set custom field date to one week before the due date, but can't figure out how to do this


Answers:
author: Iain Dooley
body: [@Kelly Enright](/t5/user/viewprofilepage/user-id/2552626) this is something you'd need to use the API for, unless you're already a Butler user you can't create an account right now, but this is what it would look like in Trellinator:

<https://gist.github.com/iaindooley/6a4bafa75f5539a1cf4d30785a87692a>

comments: author: Kelly Enright
body: am a butler user! Is trellinator a separate power up as well?


author: Iain Dooley
body: [@Kelly Enright](/t5/user/viewprofilepage/user-id/2552626) if you already have a butler account, you should be able to use these instructions to set custom field values based on an offset from the due date:

<https://butlerfortrello.com/trello-custom-field-automation.html>

Trellinator is a Google Apps Script library for automating Trello, so it's not a power up. It's more similar to what Butler Bot used to be like before they turned it into a power up. I wrote it to replace Butler Bot for my clients because Butler, while magical and amazing, wasn't suitable as a consulting tool for delivering business systems for my clients.

It's an approved integration on Trello's website though, similar to Zapier:

<https://trello.com/integrations/#/trellinator>

Here's an example of an issue someone had recently that I helped them work out with Trellinator:

<https://community.atlassian.com/t5/Trello-questions/Urgent-request-for-powerup-help/qaq-p/985491#M11168>


author: Alexey Matveev
body: Hello,

You would need an add-on.

For example, you could use the Power Scripts add-on:

[https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=server&tab=overview)

You could write a post function with a code like this:

```
#{your custom field name} = dueData - "1w"
```

comments: author: Kelly Enright
body: How do I integrate this with Trello, though? I don't see power scripts as a power up?


author: Alexey Matveev
body: Ah, it is Trello. Sorry I did not notice. My answer is not valid for Trello.


Tags: butler

custom-field

date

due-date
How can i get card reply from trello to my website after integrate ?
Asked by Yagnik Solanki:

I was integrated Trello api using client.js into codeigniter website.

I was successfully able to add card into trello from my website using trello api but now i want to get reply for that added card from trello to my website

I checked trello api documents but in that not given any method for that so please suggest me how can i achieve it using client.js api ?


Answers:
author: Iain Dooley
body: [@Yagnik Solanki](/t5/user/viewprofilepage/user-id/2610684) if you want to get communication back in the other direction, you need to register a webhook. You can do this by creating a URL on your server to receive Trello notifications like:

<https://www.yourdomain.com/receiver/>

and registering that as a board level webhook with Trello.

<https://developers.trello.com/page/webhooks>

Trello will tell you everything that happens on the model you subscribe to. You can subscribe to a board, list, card, or member.
How do I enable badge notifications on IOs for tasks that are due?
Asked by Frazer Sloan:

How do I enable badge notifications on IOs for tasks that are due?

I just want the app on my phone to show the red circle with the number of tasks that are past due.

Thanks


Answers:
author: Iain Dooley
body: [@Frazer Sloan](/t5/user/viewprofilepage/user-id/2609506) due date notifications in Trello occur 24 hours before the card is due. In order to see all cards assigned to you that are overdue on the mobile app you can go to the search box and put:

@me due:overdue
Can't see any cards in Cards tab of my team member any more
Asked by Chotirat Norrarat:

Hi

I used to check and update task progress by checking my team member 's cards in [https://trello.com/myteammeber/cards](https://trello.com/your/cards) and use it by 'Sorting by due date'.

But right now I can't see any cards in of my team member any more.  

Please advise.  

<br />

<br />


Answers:
author: Iain Dooley
body: [@Chotirat Norrarat](/t5/user/viewprofilepage/user-id/2609650) on that page, you can only see cards that you have access to (ie. cards on boards where you are a member). Have they or you removed yourself from those boards?

comments: author: Chotirat Norrarat
body: No, I'm not and my team member still a member of those boards.

Last year it still work and we didn't change any data for some board for a month  
but right now I can't see any cards.  

![Pipat Cards.png](https://community.atlassian.com/t5/image/serverpage/image-id/43494i840345CBA088E22B/image-size/large?v=v2&px=999 "Pipat Cards.png")


author: Iain Dooley
body: [@Chotirat Norrarat](/t5/user/viewprofilepage/user-id/2609650) is it just your team member who is a member of those boards? As far as I know it will only work if you're a member of the board (even if you're on the team in which the board resides)


author: Chotirat Norrarat
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) It's right now OK for today, all cards view of all my team member are visible again.  
May be Trello Server had some problem until yesterday.  

Thank you very much for your kindly support  

<br />

![Pipat Cards2.png](https://community.atlassian.com/t5/image/serverpage/image-id/43615i52B8DBCE87008B7B/image-size/large?v=v2&px=999 "Pipat Cards2.png")