Where can we find the installer or binary for confluence version 3.5.17
Asked by Divya Dangeti:

Hi,

We are doing an upgrade of confluence version of 3.1.1 to 5.0.3. As part of this upgrade process we need to upgrade to intermediate version 3.5.17.

In the downloads archives site we are not able to find the binary or an installer for the confluence version 3.5.17.

Request you to provide the link to download the binary or an installer for this confluence version(3.5.17).

Thanks,

Divya.


Answers:
author: MoroSystems Support
body: Hello Divya,

you can find it here <https://www.atlassian.com/software/confluence/download-archives?_ga=2.190740392.2092005975.1503953552-478519705.1503953552>

But watch out, version 3.5.17 is listed after version 4.2.8. Best way is to use ctrl + F and search for 3.5.17 string.

Regards,

Milos


author: Priya P.
body: Hi Nic,

Does confluence team has a support number to contact so that we can get quicker help on this on a screen share.

comments: author: Nic Brough -Adaptavist-
body: Only if you've got the "premium" support package. If you don't, then you'll have to go through the support portal like most of us - start at <https://support.atlassian.com/contact>


author: Nic Brough -Adaptavist-
body: Two problems

1. That's too old a version to have an "installer" or "binary". There are "evaluation installers", but I remember those being "fun", and not suitable for creating production systems.
2. 3.5.17 does not exist.

Go to <https://www.atlassian.com/software/confluence/download-archives> and download the highest version of 3.5 available, then follow the installation instructions. It's .12 or .13 if memory serves.

comments: author: Divya Dangeti
body: Hi,

In the given above URL, we can only see the Installed Directory dumps ,not any binary installer or an upgrade tool.

With this installed directory dumps we have tried to set up the new environment of 3.5.17, but we are getting ''NOT PERMITTED " error. We have followed the steps from below URL:

<https://confluence.atlassian.com/display/CONF35/Upgrading+Confluence+Standalone+Distribution>

Request you to give an installer or a binary for the confluence version 3.5.17.

Thanks,

Divya.


author: Nic Brough -Adaptavist-
body: Ah, [@MoroSystems Support](/t5/user/viewprofilepage/user-id/1142727) has corrected my point 2 - there is a 3.5.17, but listed very out of order (it was a retro-fix that was released after 4)

However, my first point stands. Please have another read of it, and explain what you don't understand if it does not make sense?


author: Divya Dangeti
body: Hi,

So if the installer/upgrade script is not available for the 3.5.17, kindly please specify how to do the upgrade from 3.1.1 current confluence environment to 5.0.3 version?

We need some concrete solution for the situation we are now. We can better have a call with the confluence support team. kindly provide the support contact details.

Regards,

Divya


author: Nic Brough -Adaptavist-
body: \<sigh\> First hit on any search is

<https://confluence.atlassian.com/doc/upgrading-confluence-4578.html>

Which leads to the full documentation


author: Divya Dangeti
body: Hi Nic,

We are getting this error after upgrading the confluence version from 3.1.1 to version 3.5.17. Request you give a solution and also we have followed the instructions given in the upgrade documentation.

![Error.png](https://community.atlassian.com/t5/image/serverpage/image-id/5608iC00ED8370C66A79B/image-dimensions/407x181?v=v2 "Error.png")


author: Nic Brough -Adaptavist-
body: Your permissions for the space do not allow you access.

As a space or system admin, check the space permissions.


author: Divya Dangeti
body: Hi Nic,

Before Upgrade of confluence I am a confluence Admin.

When I login to confluence only I could not see anything, like when I click dashboard or when I click Browse the tabs and the data is not coming and also even I cannot logout from the Application also.

Regards,

Divya.


author: Nic Brough -Adaptavist-
body: Your screenhot says you are not an admin.

That suggests you have not got the user directory right when you upgraded. I can't help you with that without knowing what you had before, and what you changed.