youngmon/atlassian-qna huggingface dataset:
How to change date format (language setting apart)
Asked by SimoneV:

Hi,

need to change the date format from current ""April 17, 2019 12:00 PM CEST"" to more lean "17/04/2019". This is a custom field value sent by email from Trello as notification, no need of time and other info.

Any advise?

Thanks


Answers:
author: Katrin Anger
body: [@SimoneV](/t5/user/viewprofilepage/user-id/3241736)

May I ask what tool you are using to send the email notification?

If you are using Butler, you could use the variable {datenumber} to get the appropriate result.

comments: author: SimoneV
body: Morning,

thank for the hint. You're right i'm using Butler to read the value of a specific custom field named "Data ddt" as date picker which i forward as "Data ddt: {{%Data ddt}}" in email body. Date i pick is different from current day's, which is on the other hand, what {datenumber} returns

Format i get in the email is "Month Day, Year HH:MM PM(/AM ) CEST", es "May 7, 2019 12:00 PM CEST", just wanna "07/05/2019".

Is there a way to convert the format to the one i need? Otherwise have to go for a text field instead for a date picker.

Tnx


author: Katrin Anger
body: [@SimoneV](/t5/user/viewprofilepage/user-id/3241736)

I just checked back on Butler's current possibilities and it does not seem as if there's a way of transforming a custom field's date output into a Butler date variable.


author: SimoneV
body: Dear Katrin,

as first wanna thank you for the support.

I finally succeded, here the solution: {{%Data ddt}\~DD/MM/YYYY} --\> 17/05/2019.

For your further reference, surfing the net i found: <https://help.trello.com/article/1159-arithmetic-in-date-variables>

Perhaps i'll be usefull for the future.

Bye


author: Katrin Anger
body: [@SimoneV](/t5/user/viewprofilepage/user-id/3241736)Awesome, congratulations!


Tags: butler

date
Why don't I have the option to copy boards or cards?
Asked by Tori Belanger:

I don't have the option in my menu to copy a board. I'm also having the same issue with copying a card... I don't have the option to. Any ideas why??


Answers:
author: Scott Faulkner
body: Since Atlassian has come along I can't copy my cards - have cleared cache and still hasn't worked. Help!

comments: author: Bailey Kirkpatrick
body: Experiencing the same issue!


author: Jody Fryett
body: Same for one of my colleagues on a team board.

We've logged out / in, cleared cache, restarted chrome, removed \& reinstated permissions.


author: Aymeric Dujardin
body: I've got the same issue, has anyone found a solution? [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643)

thanks


author: Jodi LeBlanc
body: Hi [@Tori Belanger](/t5/user/viewprofilepage/user-id/3241749) is this your own boards, or a team board? Have you been able to copy a card or a board previously? Have you tried logging out of Trello and back in?  
Thanks,  
Jodi

comments: author: Tori Belanger
body: Hi [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) ,

Thank you for responding to my question!

The board I was trying to copy was a template someone else had put together. I have never tried to copy a board before so this is when I realized I don't have that option. As for the card I was trying to copy, it's one of my own on a board I have created. Was trying to make it easier on myself by copying vs remaking the same card over and over again. I have logged out and back in several times to no avail.


author: Jodi LeBlanc
body: Thanks [@Tori Belanger](/t5/user/viewprofilepage/user-id/3241749) what browser are you using? You should see the copy board on the right hand top menu. Is it a private board or public. You can go to Trello.com/inspiration to test if you are able to copy any of those boards, it may be due to the privacy setting that the individual has on the board. Let me know if this helps.


author: fabioarceri
body: Hello, same problem here :-(

![Senzanome.png](https://community.atlassian.com/t5/image/serverpage/image-id/60338iD7CB845B4521ECD3/image-size/large?v=v2&px=999 "Senzanome.png")

Tip: I signed in using a Google account which doesn't have a Gmail account linked to.

Cheers


author: robert.nadon
body: NM it showed up. Works great!


author: Stephen Downs
body: .


Tags: board

card
Is there a way to mirror a card across in a different TEAM?
Asked by Pamela Sandall:

We use different teams within our account to keep things organized. However, we would like to have cards be synchronized with each other but this only appears to work inside of the same team.

Is it possible to do synchronize a card between teams?


Answers:
author: Allan Campbell
body: I am observing the same situation. Would appreciate an answer. Thanks!


Tags: mirror

sync
What is the best way to have tasks escalate as completed?
Asked by Andrew Roiter:

So here's what I'd like ideally:

A task is at lowest severity, when I complete it, I'd like it to create a new task of the next severity and add a due date of the next day.

This might not be possible but I just thought I'd ask.


Answers:
author: Katrin Anger
body: [@Andrew Roiter](/t5/user/viewprofilepage/user-id/3241387)

If that were my task, I would work with the Custom Fields Power-Up and the Butler Power-Up and set up a customized workflow.

Something like this:

![Custom-Fields-Severity-Workflow.png](https://community.atlassian.com/t5/image/serverpage/image-id/55748iF2EB0764513E4095/image-dimensions/513x374?v=v2 "Custom-Fields-Severity-Workflow.png")

Does that help?
Integrating Google Drive
Asked by William Hannay:

Hi - I'm trying to integrate Google Drive but it's only giving me access to creating a presentation rather than all of google drive (docs, sheets, etc).

How do I fix this?


Answers:
author: Jodi LeBlanc
body: Hi [@William Hannay](/t5/user/viewprofilepage/user-id/3241220) you may find this step-by-step article useful:

<https://blog.trello.com/trello-and-google-drive-an-integration-made-in-office-heaven>

Thanks,

Jodi

comments: author: Jodi LeBlanc
body: Hi [@William Hannay](/t5/user/viewprofilepage/user-id/3241220) has this been resolved for you?


Tags: google-drive
Issue creating new boards...with this 10 board limit
Asked by Jim Steinhaus:

I cannot create a new board, I get a message that I have "0 remaining". However I have deleted (not just closed...but DELETED) all of my other boards and I have only 1 open board. Somehow on my boards page, there are 10 listed but 9 of them are "private". However...all of my team members are on 0 or 1 boards. And I do not own these "private" boards and to the best of my knowledge, nobody else does either. I have included screen grabs.  
How can I clear these or get my account to reflect the one open board that is there?  
help !![private_boards.JPG](/t5/image/serverpage/image-id/55717iAE6359639B7B7BDC/image-size/large?v=v2&px=999 "private_boards.JPG")![team_members.JPG](/t5/image/serverpage/image-id/55718i13CF1F0EC0C53768/image-size/large?v=v2&px=999 "team_members.JPG")


Answers:
author: Jodi LeBlanc
body: Hi [@Jim Steinhaus](/t5/user/viewprofilepage/user-id/3240142) have you logged in and out of Trello and also rebooted? Please let me know if that helps.

Thanks,

Jodi

comments: author: Jim Steinhaus
body: Hi, thank you for the reply. I have logged out and back in and also rebooted, still have the same problem ...


author: Jim Steinhaus
body: also....I have "removed saved preferences", thinking that may have caused a snag, but I still have the same problem. I don't know how I could have 9 'private' boards on my account when I'm the admin of the team, but can't access any of them?


author: Jodi LeBlanc
body: That is very strange Jim, you may consider contacting support@trello.com directly as it sounds like it could be a bug in the system.

Thanks,

Jodi
There is no "copy" under the actions area on a card. How do I copy cards on Trello?
Asked by wickedh:

There is no "copy" action

![Screenshot from 2019-05-24 13-15-44.png](/t5/image/serverpage/image-id/55714i0FAD0FC2932C1281/image-dimensions/541x403?v=v2 "Screenshot from 2019-05-24 13-15-44.png")


Answers:
author: Katrin Anger
body: [@wickedh](/t5/user/viewprofilepage/user-id/200608)

Copying cards is no standard feature with Trello. However, with some of the Power-Ups - like the Butler Power-Up - this can be achieved.
Using Butler with checklist templates.
Asked by Ashli Phippen:

How would I use Butler to update all cards with a specific checklist when I update that checklist on my template card?


Answers:
author: Katrin Anger
body: [@Ashli Phippen](/t5/user/viewprofilepage/user-id/3239693)

Hi, I am afraid there is currently no handy way to get such a task done with Butler.

If I were you I would check whether the new Mirror Power-Up can help you with that. Otherwise, there is also a Syncing Power-Up from Unito that might do the job for you.


author: Ghiona Tamir -Unito-
body: Hello [@Ashli Phippen](/t5/user/viewprofilepage/user-id/3239693)  

In case you were looking into Katrin's solution, I wanted to drop some information on how the [Mirror Power Up](http://bit.ly/MirrorPower-Up) could help you (I work at Unito).

Basically, you could set up syncs between your template card and any other cards you want, and once you update the template card, all the other cards you synced will be automatically updated.  

You also have a free 14 day trial if you want to give that workflow a shot. Let me know if I can help in any way!  

Cheers,  

Ghiona


Tags: butler

checklist

template
are collections still available?
Asked by Karen Derrick-Davis:

i don't see how to create a collection, anymore. do they still exist?


Answers:
author: Jodi LeBlanc
body: Hi [@Karen Derrick-Davis](/t5/user/viewprofilepage/user-id/3239557) what Trello connections are you referring to? Perhaps it may be before my time. Thanks.

comments: author: Karen Derrick-Davis
body: i think i figured it out, our business class expired. but to answer your question, at one time you could create a "collection" that included several boards


author: Jodi LeBlanc
body: Thanks [@Karen Derrick-Davis](/t5/user/viewprofilepage/user-id/3239557) I am glad to hear our issue has been resolved. Thanks for letting me know.

Jodi
Error message when running Butler Board button: reached Trello limit
Asked by Danica Longair:

Hi. I'm a Trello Gold user and have been using Trello for nearly two years for personal life management. I have been using Butler for most of that time.

This morning I pressed a Butler board button, and for the first time, got an error message. (See attached.) ![Screen Shot 2019-05-24 at 11.05.41 AM.png](/t5/image/serverpage/image-id/55707iF84D421C32CD1A22/image-size/large?v=v2&px=999 "Screen Shot 2019-05-24 at 11.05.41 AM.png")How do I find out which limit I reached? I googled and searched and couldn't figure it out. I found out that I have 250 command runs per month for Butler but have only used 47 so that's not it. Thanks!


Answers:
author: Katrin Anger
body: [@Danica Longair](/t5/user/viewprofilepage/user-id/3175146)

HI Danica, I'd send an email to the Trello support with a link of the board in question and ask them what limit you have hit. (- I've never seen that error message before!)


Tags: butler
Trello for printing and sign company?
Asked by Sam Pulice:

We are a custom digital print, mailing and sign company. we have to track and manage multiple invoices every week. an invoice represents a job and may have multiple jobs per invoice.

We currently write a 3x5 colored card (color for type of job to print) and place it on a schedule board. these invoices are typically done and shipped or delivered in 2-4 days. could Trello help us keep eyeballs on jobs in each department of our shop? Is tracking invoices in progress a good fit for Trello?

Thanks,

Sam


Answers:
author: carrie_eandm
body: [@Sam Pulice](/t5/user/viewprofilepage/user-id/3238975) Yes, I would think Trello could be used in this format.

Here's my suggestion:

1. Create a "Schedule" board.
2. On the board, create a list for each status/step of the invoice (Incoming, Processing, Shipping, Done, etc.)
3. Use the colored labels on a card to signify the type of job(s) to print.
4. Set due dates on the cards to track order of work.
5. Utilize the Checklist on a card if there are multiple jobs needed for the invoice.
6. Move the card through the lists from start to done to track invoice status.

Trello is pretty flexible for any need - it just takes time to adjust and customize. There's also some great examples on <https://trello.com/inspiration> -- feel free to browse and check out other Trello boards!
How can i get the output of date in german
Asked by Nusret K?se:

Hello,

when i use the variable {weekdayname} then is the result in english like Monday, but i use Trello in Germany and want the date in German language.

Is that possible?

Thanks

Nusret K?se


Answers:
author: Katrin Anger
body: [@Nusret K?se](/t5/user/viewprofilepage/user-id/3238458)

You can't, sorry!

It's coded with English and I doubt that in the foreseeable future there is any change to this.
Paying Butler Command Limits
Asked by Alex:

Is anyone else a paying trello member but the butler command limits are still way too low? I like to automate a lot of stuff on my board. I have a long 'TASK LIST' with all my tasks. I drag and drop those cards to the calendar, which gives them their due dates, then butler kicks in. Any cards in TASK LIST with a due date get taken to a 'SCHEDULED TASKS' list so they're not clogging up the main list anymore. And if any of the cards in 'SCHEDULED TASKS' happen to be due today, then butler brings them to my 'DUE TODAY' list. So just placing one card on the calendar could trigger 2 or 3 commands. I know I have things more automated than most but still, 200 per month seems awfully low. That's only about 10 commands per work day. I'm trying to think of a way to have more operations and less commands but nothing really gets me below the 200 per month.

![Screen Shot 2019-05-24 at 8.55.16 AM.png](/t5/image/serverpage/image-id/55690i3596F255D529136B/image-size/large?v=v2&px=999 "Screen Shot 2019-05-24 at 8.55.16 AM.png")


Answers:
author: Katrin Anger
body: [@Alex](/t5/user/viewprofilepage/user-id/3237937)

I am sure there are others running into the same limitation. - How about if you contact the Trello support (support@trello.com) and ask whether such adjustments are possible? It would be great if you could then also update the community on their response. :)

comments: author: Alex
body: I talked to trello and there is a work around if you get the business class option and just use one team board, you can get 1200 commands a month. That's the best they got though. Enterprise option isn't practical for an individual.


author: Katrin Anger
body: [@Alex](/t5/user/viewprofilepage/user-id/3237937)Cool, thanks for the update!


Tags: butler

command
Taskbar icon absent on Windows 10 app
Asked by Enver:

The taskbar icon of Windows 10 app is empty. How can this be fixed or how can I report it as a bug? Screenshot included![Clipboard01.png](/t5/image/serverpage/image-id/55635i5093F256994158D9/image-size/large?v=v2&px=999 "Clipboard01.png")


Answers:
author: Denise
body: Hi Enver,

I've checked on this with our team and they've let me know that the taskbar icon should be installed at the time the app is installed (via installer that comes from the Microsoft store).   

We'd recommend uninstalling and reinstalling the app to see if that fixes the icon. If it doesn't, could you please get back in touch via <https://trello.com/contact> so we can take another look? Thanks!
Locked out as I changed my phone and enabled 2FA
Asked by Numa Jequier:

I enabled Two factor Authentication with Google Authenticator used for generating Trello Passcode.  
I had to purchase a new smartphone. I was thinking Google Authenticator would display earlier registered Trello Account for passcode but I do not have anymore my Trello account displayed on Google Authenticator.  
Now, since I have 2 factor enabled for my Trello account, I am locked out as after login password, Trello asks for 2 factor code after login and password but since I cannot provide any I cannot go further.  
Plus, I do not have acces to backup codes.

Is there any way I can for a scan QR Code or Provider key for my Trello account to add to Google Authenticator ?  
If not how can I connect ?


Answers:
author: Jodi LeBlanc
body: Hi [@Numa Jequier](/t5/user/viewprofilepage/user-id/3237414) I would recommend contacting support@trello.com for this question to see if there is anything they can do to reset your password to override the google authenticator. Let me know if this helps.  
Jodi

comments: author: Numa Jequier
body: Hi [@Jodi LeBlanc](/t5/user/viewprofilepage/user-id/1186643) I will do so then ! Thank you !


author: Jodi LeBlanc
body: Hi [@Numa Jequier](/t5/user/viewprofilepage/user-id/3237414) has this been resolved for you?


author: Numa Jequier
body: Hi [@Jodi LeBlanc](https://community.atlassian.com/t5/user/viewprofilepage/user-id/1186643) , thank you very much for your help, Trello support helped me this way :

"If you no longer have access to your backup codes, there may still be another way. If your company is using Google for your email, it's possible that you might be able to use the "Log in with Google" button to bypass Trello's 2FA in favor of Google's authentication. If you've ever used that function before, that will work and let you into your account, where you can change the 2FA settings. If you've never logged in that way, though, you won't be able to without confirming the 2FA token."

The case is closed !


author: Jodi LeBlanc
body: Wonderful news! I am so happy to hear that you situation has now been resolved. Thanks for letting me know.

Have a great day!

Jodi
How to move a board to one team
Asked by Emanuel Mart?nez Pinz?n:

I had a board in a work team and accidentally deleted it, this board has been left on my personal boards but I need to pass it back to the work team's boards.

When I say accidental everything is summarized in having given two hasty clicks on the name of the team and without noticing it was taking the board of that team. I think that needs a confirmation to avoid this kind of mistakes.

On the other hand, I was not even (and am) the administrator of the board.

I already tried copying the board back to the team but I lose the comments on all the cards, so that does not work for me.

What could I do?

Thank you for your answers...


Answers:
author: Blair at Atlassian
body: Hi Emanuel,  

Sorry to hear about the difficulty you've had adjusting this board. You do have to be an admin of the board to change its team. If the option to change the team isn't available on the board, it sounds like this board might have a different admin.

Have you checked with the board members to see if anyone else has the option to move the board to a different team? It might be helpful if you could share a screenshot of the board menu where the option to change the team normally is, as it could give us some clues to the next steps!
No Archive Board Option available
Asked by Chloe Voelker:

I am an admin on multiple boards and I do not even have the option to archive a board where it usually is available


Answers:
author: Blair at Atlassian
body: Hey Chloe,

You're right, you must be an admin of the board to close it.

When you open the [board's menu](https://help.trello.com/article/822-the-board-menu) and click the "More" button to expand the menu options, do you see an option to**Close Board**?

If not, could you share a screenshot of the board menu where the Close Board option is usually available? Happy to take a closer look!
How to create a custom space template from an existing project
Asked by Ruzhica Dragomirovska Arsoska:

Hi,

I already have a space with all necessary pages inside, tree of pages with initial content was created according to our company needs.

So, I need that space to make it to be a space template i.e. if someone creates a space to be able to chose it from templates in order to avoid manual creation of pages over and over again across the projects.

Any idea how I could do that?


Answers:
author: Pavel Junek
body: Hi [@Ruzhica Dragomirovska Arsoska](/t5/user/viewprofilepage/user-id/3840205),

Use this tutorial to create a Template for one specific space - [Create a template](https://support.atlassian.com/confluence-cloud/docs/create-a-template/), for create a Global template please use this manual - [Create a global template](https://support.atlassian.com/confluence-cloud/docs/create-a-global-template/)

Pavel

comments: author: Ruzhica Dragomirovska Arsoska
body: HI [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350)

I found this and read it, but as I can understand this is for page templates, not for manual **space** templates.   
I would like to create a **space templates** with relative structure of pages and sub-pages containing the necessary data within.

However I would like to have the whole project somewhere kept to re-use on each new space creation. for ex. like create a space by using the already exiting templates as "Knowledge base" template.

My apologies in advance if I misunderstood something.

Regards,

Ruzhica


author: Pavel Junek
body: Hi Ruzhica,

Oh, I'm sorry, I misunderstood your need.

Probably the only way to do this is to have "Space ready as a template" and always use the addon [Copy Space for Confluence](https://marketplace.atlassian.com/apps/1212099/copy-space-for-confluence?hosting=cloud&tab=overview) to copy it.

Unfortunately, it looks like there will be no free addons for this.

Pavel


author: Ruzhica Dragomirovska Arsoska
body: Thanks [@Pavel Junek](/t5/user/viewprofilepage/user-id/1157350)

I already try it and works fine.

But from curiosity, doesn't has some way to create a space template on my own, like the knowledge base and to re-use it?

Thanks in advance.

Regards,

Ruzhica


author: Pavel Junek
body: Hi,

One option is there, but it is quite time consuming:

* You will create a new space
* In Space Template, left-click on Overview, then right-click on ... -\> Copy -\> Include X child pages
* Then you just have to manually move the page order as you need

Pavel


author: Ruzhica Dragomirovska Arsoska
body: Thanks Pavel.


Tags: cloud

confluence-cloud
Make the file unvisible/hide
Asked by Altynai Kolbaeva:

hi!

I need to hide some attachments an the page for example excel file. Is it possible?

Thanks!

![3.jpg](/t5/image/serverpage/image-id/152840i52899BB336820D50/image-size/large?v=v2&px=999 "3.jpg")


Answers:
author: Ang?lica Luz
body: Hello [@Altynai Kolbaeva](/t5/user/viewprofilepage/user-id/4463264),

Thank you for reaching out to Atlassian Community!

When it comes to attachments, there are no permissions to hide specific files from a page.

There was a feature request suggesting that, but it was closed since there weren't many votes for many years:

* Cloud: [Hide attachments, comments and children bars from some users](https://jira.atlassian.com/browse/CONFCLOUD-2603)
* Server: [Hide attachments, comments and children bars from some users](https://jira.atlassian.com/browse/CONFSERVER-2603)

Currently, there are no other suggestions for that, so please, feel free to raise a new one on jira.atlassian.com (project CONFCLOUD or CONFSERVER) adding more details about why this feature is important for your environment.

Kind regards,  
Ang?lica

comments: author: Oussama Chaouche
body: hello [@Altynai Kolbaeva](/t5/user/viewprofilepage/user-id/4463264) did you have a solution for this issue ??


Tags: new-to-confluence