youngmon/atlassian-qna huggingface dataset:
I'm trying to synchronize two cards's custom field's number and Err: CANT_PARSE_COMMAND appears
Asked by Miguel Ribeiro Ferreira:

I am making a master budget card, and a budget card for each List, and I'm trying to make two rules so that when I change any of the budgets by an amount, it automatically updates the master budget:

- a rule when it's a greater value, so it increases the master budget by that amount;

- And another rule when it's a lower value, so it decreases the master budget by that amount;

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/215377i049D21E557AFF40F/image-size/large?v=v2&px=999 "image.png")

It works when I use "is set" solely, but not when i use "is greater than"  

Anyone knows how to fix this?


Answers:
author: milynnus
body: [@Miguel Ribeiro Ferreira](/t5/user/viewprofilepage/user-id/5028235)

If under normal use of a rule gives you some like "is set to a number greater than 1 in a card with ...." where it does not allow you to edit 1 to say 2, it means that you cannot use a variable in its place.


author: Hannah Humbert - Simpla Workflows
body: [@Miguel Ribeiro Ferreira](/t5/user/viewprofilepage/user-id/5028235) welcome to the community :) I don't believe you can put a value in that field other than a number (so it's not possible to add a variable). What's the complete calculation you're trying to achieve? Potentially there's a way to achieve it without having the trigger be when the custom field is set to a number greater or lower.

comments: author: Miguel Ribeiro Ferreira
body: I want to automate the actualization of a "Money" custom field in one card, to be the master budget, so that whenever I change the "Money" custom filed's value of any of the other cards, it adds or sutracts from the Master budget card "Money" custom field

DId this help?
Is there a way to set multiple dates for follow up?
Asked by Sande Olson:

We have more than one deadline on a card.

Would simply like option of adding an additional message date on front end. Thanks.


Answers:
author: milynnus
body: [@Sande Olson](/t5/user/viewprofilepage/user-id/4179784)

You can use custom field dates to display multiple deadlines. However, there will not be any notification. You have to custom build your own alert system. Same would apply to keep the deadlines as checklist items.

comments: author: Sande Olson
body: Thank you,
Dashcard and Custom Fields
Asked by Baruti Bediako:

I want to have a dashcard that shows the total of the fees assigned to each card and I want that field displayed on the card with a $. Dashcards can sum numeric fields but you are unable to have a $ appear in a numeric field. Text fields can have a $ sign but can't be summed on a dashcard. Is there any way to have the fee field display the $ and be totaled on the dashcard?  

Thanks


Answers:
author: Philippe Bro
body: Hi Baruti,

This is indeed not possible because of the limitations between Dashcards, numeric fields and text fields.   

However, a viable workaround could be to edit your custom field name to include the $ sign - e.g. Cost ($). Since the custom field name is referenced on a Dashcard performing a sum, the $ sign will then be shown above the actual sum.

Hope this helps!


Tags: app

custom-field
How to create a calendar power up with National Holidays - So we don't have to manually enter each
Asked by Eloise Williams:

We are wanting to create a calendar with all the national holidays in it, but without having to manually enter every date.

I have synced a board to my google calendar through the Planway power-up, but unable to select the 'holiday' calendar. And as it is seperate to your main calendars, the national holidays don't show.


Answers:
author: Maria
body: Hi [@Eloise Williams](/t5/user/viewprofilepage/user-id/5028161), you can add the national holidays' calendar directly in Google Calendar.

You just need to go to Settings \> Add calendar \> Browse calendar of interest \>select the regional holidays you'd like to see in your Google Calendar:![google-calendar-holidays.png](https://community.atlassian.com/t5/image/serverpage/image-id/215456i48DD185B8E179D32/image-dimensions/460x170?v=v2 "google-calendar-holidays.png")

Hope this helps. Let me know if you have any questions.  
Tania

comments: author: Eloise Williams
body: Thanks so much for replying!   

I've done this, but Trello isn't picking this up as an option to sync to. It only picks up my main calendars. I've used Planway power-up to try and get a two way sync back to trello and select the holiday calendar, but it isn't showing this as a calendar to choose from.


author: Maria
body: [@Eloise Williams](/t5/user/viewprofilepage/user-id/5028161), I guess I didn't get you right the 1st time, let's try again. Do I understand correctly that you'd like to see the national holidays' calendar in Planyway?

If so, then kindly note that you and your teammates can add this calendar to Planyway by URL. Copy the Public address in iCal format from the Google Calendar:

![holidays-import.png](https://community.atlassian.com/t5/image/serverpage/image-id/215675i035E0E8B81589EC7/image-dimensions/386x151?v=v2 "holidays-import.png")

And then add it to Planyway:

![ical-integration-import.png](https://community.atlassian.com/t5/image/serverpage/image-id/215676i1E168D8FC931876C/image-dimensions/328x162?v=v2 "ical-integration-import.png")

Let me know if that helps.  
Tania
Can my client keep a copy of their board including attachments when we finish working together?
Asked by Fiona Sinnott:

Trello newbie and I've been unable to find an answer to this question within the community.

I am coming to the end of a contract with a client, and they would like to retain the information within their board-

1. Can they create a copy of the board that will allow them to keep all the info including attachments? (They would need to add to it moving forward.)

2. Is it better to make a copy or save client boards as templates?

<br />

Thanks in advance for any help.


Answers:
author: Alisson Sartor
body: Hello, Fiona!  

Welcome to the community!  

I think it's better to create a template because templates are meant to be more educational and less about collaboration, all comments, and activity feed will be hidden. Self-join is also disabled on templates.  

Kind Regards  
Alisson  
Trello Team
Disappearing cards
Asked by Kim Moseley:

all my cards disappeared! They are there, at least it shows how many cards are in the row but I cant see them! How do i get them back? thank you in advance!![Snipaste_2022-09-10_23-16-50.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/215364i80EC99F8024FCA63/image-size/large?v=v2&px=999 "Snipaste_2022-09-10_23-16-50.jpg")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Kim Moseley](/t5/user/viewprofilepage/user-id/5028052) ! Welcome to the community :) you have a filter applied to your board. Either type "X" or select the "x" next to the filter button at the top right of your board.

comments: author: Kim Moseley
body: OMG!! YOU ARE A SAINT!! THANK YOU!


author: Hannah Humbert - Simpla Workflows
body: You're welcome! ?
Due Date Automation across all boards in a Workspace
Asked by Sarah Petersen:

I am attempting to create an automation that will copy and link any card assigned to me and due in the next 7 days to another board (ie *Project Board A* has a card assigned to me due in 7 days, butler will now copy and link the card to *Daily Snapshot* board on list *Due This Week*)

I can only seem to make the automation work within a single board - not across all boards in the workspace.

Here is the automation I created - feedback is appreciated.

*when a due date less than 7 days from now is set on a card assigned to me, copy the card to the bottom of list "This Week", and link the cards together*

If I am going about this type of task management in the wrong way on Trello I also welcome suggestions! My goal is to keep sight of tasks due soon across several projects in one place.

Thanks in advance!


Answers:
author: milynnus
body: [@Sarah Petersen](/t5/user/viewprofilepage/user-id/5028000)

You are correct in your observation. However, know that cardlinks remains active for your use in any board where you are a member. Given the above you need to built your automation around that basic capability.
Integration between Trello and Gmail
Asked by Andrea Cesaro:

Hello, I would like to know if there is the possibility of connecting Gmail to Trello, making sure that every time I receive a new email on Gmail, a tab is created in an automatically in my board ... is it possible?

Thanks for your answer.

Andrea Cesaro


Answers:
author: milynnus
body: [@Andrea Cesaro](/t5/user/viewprofilepage/user-id/5028107) Checkup Benkoboard

comments: author: Andrea Cesaro
body: Thank you, Milynnus!

I have read a little bit about this software and it seems to be perfect for my purpose... only one question: is it used by many people? I saw has few reviews... I wouldn't buy a software with bugs or other problems...

Thank you for you reply

Andrea


author: milynnus
body: [@Andrea Cesaro](/t5/user/viewprofilepage/user-id/5028107)

you can direct your questions to [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)


author: Andrea Cesaro
body: Thank you!


author: renee
body: It works great!

Once installed, click the trello icon on the right side of your gmail. Then click in the body of the email that you want to use. Edit the "trello bar" as needed and click add. Voila, the job's in Trello. Once it's sent, you can also click the button to go to the card and make further edits in Trello. Oh yeah, and the plugin is free so just try it.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/251128i1B4C77E401CC1018/image-size/large?v=v2&px=999 "image.png")


author: Cornelius Graue
body: Hi all,

I would be more interested how you got the Gmail Addon running. The installation was successful but everytime when I try to use it in an email, I just get the status "Please open an email or conversation first".

Hope, somebode can help.

Best regards  
Cornelius
Billing Upgrading downgrading losing work
Asked by John Johnson:

I'm currently in my trial period using the Premium Trello.  

If the trial period expires and I haven't upgraded will I lose any of my work? For instance, if a feature becomes locked or if I lose a feature, will upgrading to premium bring back my work or will it be lost forever?   

Hope this makes sense and thanks in advance for your help.


Answers:
author: John Johnson
body: Deleted my question because it's a duplicate but you didn't send a link that answers the question?   

So, if it's a duplicate question where is the answer?!


Tags: downgrade

upgrade
Can?t log in to app
Asked by Ilya Smirnov:

Hello, my friend told me that once he had downloaded great app Trello for his business. It helps him to manage all tasks for people he work with.   

I also wanna try. But I registered just today and can't log in to app. I don't know why.   

it just shows a problem

thx, waiting for your answer


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Trello is not a downloadable app, it is a Cloud-based service.

You will need to create an account for Trello.com and create workspaces within it.

You can, however, download client applications for it. Some of these applications need you to create your account and workspaces at Trello.com and you just log into them with the app instead of a browser. Some apps have code that enables you to sign up inside them, so you don't need to directly visit Trello.

So the first question is which app are you downloading?

comments: author: Ilya Smirnov
body: I downloaded "Trello" app, the pressed "register new account" , and then it doesn't log in


author: Nic Brough -Adaptavist-
body: Which "Trello" app? There are dozens of client apps (and no actual "Trello" app because Trello is a service, not an application)

What are you doing in this app and what error messages are you getting from it?


author: Ilya Smirnov
body: Erm.... It's a task manager!

<https://apps.apple.com/ru/app/trello/id461504587>

here is the link. Seems i can't use it because I'm from Russia ????


author: Nic Brough -Adaptavist-
body: Ok, that link is to what I thought it was.

That app is not a task manager, it is a Trello client app, one of many you might download.

You haven't said what errors or messages you are getting when you try to use it, but yes, the invasion of Ukraine by Russia could well be the problem, as Atlassian are blocking organisations that may support it (See [Atlassian's blog](https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine) )


author: G subramanyam
body: Hi [@Ilya Smirnov](/t5/user/viewprofilepage/user-id/5027987) welcome to the Atlassian community.

Please help share the error message you are receiving to better suggest the solution or the workaround.
Trello Premium Power Ups
Asked by Jennifer Brown:

How do I know which power-ups are "included" in Trello Premium, and which will end up being a trial with a monthly fee?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jennifer Brown](/t5/user/viewprofilepage/user-id/5027951) welcome to the community :) power-ups aren't related to your Trello subscription; you can be on a free Trello subscription or a paid one and it doesn't mean you get access to more or less power-ups. Some power-ups are free and some are owned by 3rd-parties that have their own subscriptions.

comments: author: Jennifer Brown
body: Thanks. Is there a way to tell which ones will have a subscription before adding it to a board? Sort of like how you can tell if an app is free or not before downloading to your cell phone.


author: Sagar Rao
body: Also, any Power-Up created by Trello/Atlassian will be free of cost! Here's a list of Power-Ups developed internally by us - <https://trello.com/power-ups/made-by-trello>

comments: author: Jennifer Brown
body: That is helpful; thanks. Is it safe to assume that all apps developed by others are going to have an associated up-charge?


author: Sagar Rao
body: Ah! This depends from developer to developer - There are free Third Party Power-Ups available as well.


Tags: power-up

premium
Como receber o estorno de cobran?a indevida?
Asked by Isabela Junqueira:

Ola!

recebi a cobran?a do trello ap?s 30 dias gratuitos, por?m n?o tenho desejo de continuar. gostaria de ajuda para o estorno.

email do trello: isabelaguersonjunqueira@gmail.com


Answers:
author: Leandro Ferreira
body: **Ol? Isabela!**   

Como vamos precisar de mais detalhes e dados pessoais, voce poderia abrir um ticket com o time de suporte? voce pode ir no link <http://www.trello.com/contact>  

Vamos te atender por l? assim que poss?vel, desculpe pelo transtorno!  

Atenciosamente  
Leandro  
Trello Team
Checklists
Asked by Roberto:

Prezados bom dia!

Sempre que incluo uma verifica??o, em algum dos check lists que uso nos cart?es, quando coloco a data, o sistema automaticamente coloca o hor?rio de 6:00 PM. Como fa?o para alterar esse hor?rio autom?tico? Sei que ? poss?vel mudar se eu acessar no app no smartphone, mas meu uso principal ? em p?gina da web


Answers:
author: Alex W
body: Hey [@Roberto](/t5/user/viewprofilepage/user-id/4613975) - answered this for you on <https://community.atlassian.com/t5/Trello-questions/Checklists/qaq-p/2161035>
Downloading a workspace from one account and uploading it to another account?
Asked by Ryan Sackett:

Is this possible?

I'm a member of a local community group and suggested our volunteers use Trello to manage the events that we run. Stupidly I created a workspace and boards under my personal account. is it possible to move this workspace (boards and all content) to another account I have since created?


Answers:
author: Sagar Rao
body: Hello Ryan,

You can use the Transfer Tool to transfer the boards from your Personal Account to another account. You can also remove the Personal Account once you have made sure everything is moved correctly.

Here are the instructions for the same - <https://support.atlassian.com/trello/docs/how-to-transfer-boards-to-a-new-account/>

Hope this helps :)

Sagar


Tags: workspace
Getting parsed data into card fields
Asked by Dan Lucarelli:

I am using Zapier and trying to get a parsed email (with Email Parser by Zapier) into a new Trello card with field values populated.

\* Email parser by Zapier is configured correctly. (I think). I have fields defined, and they are available in the Trello action step.

\* I have created a card template in Trello, with fields named the same.

\* In Zapier, I can create a Trello card with the parsed data values,. I Don't know how to use the template card and map the Zapier email parser fields to the template fields.

Can anyone help or point me to an example?


Answers:
author: milynnus
body: [@Dan Lucarelli](/t5/user/viewprofilepage/user-id/5027862)

As far as I know you create a card in Zapier just as you would. The defined labels, CF etc should be there for you to use. The template card is for board users.


Tags: parse
Is there a way to filter the Cards page?
Asked by Pedro Marins:

My corporation is a heavy user of trello. My tasks are distributed along 10 boards and I use a lot the page with all my cards: <https://trello.com/u/{user}/cards>

This page is getting slower everyday because of the **Due date met** session and the other sessions I don't use.

Is there a way to filter this page to **NOT** show the sessions:

- Cards with no due date

- Due date met

- Due in the next month  
- Due in the next 7 Days

Thanks in advance!


Answers:
author: Nathan Welch
body: Hi Pedro,

The filtering you've described is not available on the cards page.  

The workspace table should offer the filtering you're looking, though it presents the cards differently than the cards page does. The table (and calendar) views have a variety of filtering options including due in the next day/week/month/no due date, whether those due dates are completed, and who those cards are assigned to.

Example screenshot:  
![Screen Shot 2022-09-12 at 10.53.03 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/215520i2B6F724A11861F6C/image-size/large?v=v2&px=999 "Screen Shot 2022-09-12 at 10.53.03 AM.png")

You can find more information here: <https://support.atlassian.com/trello/docs/workspace-table-view/>

Let me know if that helps or I can answer any questions.

Thanks!

Nathan
Trello Cards Optimizer markdown not working in titles
Asked by Sarah Martinson:

I downloaded the Trello Cards Optimizer and I've been bolding my card titles for some time, but I recently noticed that the card titles are no longer displaying in bold. When I type \*\*This Is My Card Title\*\* instead of displaying **This is My Card Title**, it displays \*\*This Is My Card Title\*\*. Anyone else having this problem? Suggestions?


Answers:
author: mirko wolf
body: The service/ Chrome extension is switched off since some days , also the homepage (trellocards.com) is offline .

there is no alternative at the moment


author: Gary Gordon
body: Sarah,

**Yes, I'm noticing the same thing.** If you look here, you'll see many other people are also experiencing the same issue. :(

See here: <https://chrome.google.com/webstore/detail/trello-cards-optimizer/ipbjjbpopodbnjbjnneakhcppdocpelg?hl=en>

Thanks for posting this.

Gary


Tags: card
How to make card only who assist can show this card ?
Asked by Amr Rwafi:

I need to create a card and assist only one of my team members only this one can see this card


Answers:
author: Carlos Garcia Navarro
body: Hi [@Amr Rwafi](/t5/user/viewprofilepage/user-id/5027744) ,

If I understand the question correctly, it's not possible to have per-card permissions in Trello. As described in this post, "once someone has access to a board, they'll be able to see and edit all cards on it."

[https://community.atlassian.com/t5/Trello-questions/Trello-card-level-permissions/qaq-p/979670#:\~:text=Currently%2C%20Trello%20doesn't%20support,in%20your%20case%2C%20for%20students](https://community.atlassian.com/t5/Trello-questions/Trello-card-level-permissions/qaq-p/979670#:~:text=Currently%2C%20Trello%20doesn't%20support,in%20your%20case%2C%20for%20students).
Overdue task to complete
Asked by Eric Souza:

Hello, i'm trying to automate a card, this is how works (or it should work): When a task is overdue (reach a certain hour), remove label scheduled, add label published, set the due date to complete.  

**FIY**   
Agendado = Scheduled  
Publicado = Published  

<br />

![Captura de tela 2022-09-09 165820.png](https://community.atlassian.com/t5/image/serverpage/image-id/215326i32F7BBAB66984265/image-size/large?v=v2&px=999 "Captura de tela 2022-09-09 165820.png")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Eric Souza](/t5/user/viewprofilepage/user-id/5027699) welcome to the community :) as you mentioned in your post, the trigger should be when a card is overdue. In the command you created, you've set the trigger to be *"when a due date is marked as complete"*.

Try creating a due date command instead of a rule. So something like:   

```
1 hours after a card with the sky "Agendado" label is due, remove the sky "Agendado" label from the card....
```

comments: author: Eric Souza
body: Thank you, it worked! Would be better if trello accepts seconds and minutes too :/


author: Hannah Humbert - Simpla Workflows
body: You could do "the moment a card is due" - that would pretty much be within seconds I guess!


author: Eric Souza
body: I tried and didn't work, i don't know why, but "1 hour after" already solve :)


Tags: automation

due-date
Setup Workspace View to Search all Open Boards in Workspace
Asked by Kate Furst:

I would like a to setup a workspace view that looks at all open boards in my workspace (not just the recent boards), how can I do that. I can narrow it down to a named collection of boards or specifically named lists, if that helps.


Answers:
author: Nathan Welch
body: Hi Kate,

I left a response to a similar question [here](https://community.atlassian.com/t5/Trello-questions/All-boards-view/qaq-p/2129244#M67348)

Please let me know if that helps. If not happy to assist further.

Thanks!

Nathan


Tags: workspace
Dash Cards for Non-Member Board
Asked by Kate Furst:

I'm trying to setup a dash cards to search all of the boards in our workspace. But it's only returning results for boards where I am a member. How do I make the dash card search all boards or at least a named collection of boards?


Answers:
author: Lara
body: Hi Kate,

Thanks for reaching out!

Could you please share a screenshot of your Dashcard settings?

The **Board: any** filter will search all boards, private and public, in a Workspace *except* for boards where you are a board guest.

While there isn't a way to name a collection in a Dashcard filter, you can search for cards from a "collection" of boards. To do that, you can use the **Boards: is one of** filter and select boards through the dropdown.

Lara  
The Trello Team


Tags: board