youngmon/atlassian-qna huggingface dataset:
How many users and guests
Asked by Han Limburg:

It is unclear tom e how exactly the users/guests ratio of 5 guests per 1 (paid) user works. Suppose I have a site that has 9 paid users, is it then possible to add 45 guests that have access to a single space within that site? The site would be on the standard plan.


Answers:
author: Bryan Trummer - ReleaseTEAM
body: Hi [@Han Limburg](/t5/user/viewprofilepage/user-id/724404) - From what I am seeing your example is correct. A few things to keep in mind is that you would still need to be within the user limit of your plan. Here is some documentation on these items:  
++**Guests to Space:**++   
<https://support.atlassian.com/confluence-cloud/docs/assign-space-access-to-guests/>

++**Confluence Standard Plan**++ **Limits:** <https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/#Standard>

comments: author: Han Limburg
body: Thanks Bryan - I assume that the user limit in this case (in the standard plan) is defined as the ++*max number of users*++ the plan could have (as opposed to the ++*actual number of users*++ it currently has)


author: Tue Doan
body: [@Han Limburg](/t5/user/viewprofilepage/user-id/724404)

I am curious if your assumption is correct? From which, the user limit of Standard plan should be 50,000 and not the number of paid users of your current tier.

Waiting for your confirm to implement guests for my team.

Thank you,


author: Han Limburg
body: Hi Tue - the background of my question/remark above was the following. We used to be on a yearly payment plan covering 25 users. My question was if the user limit [@Bryan Trummer - ReleaseTEAM](/t5/user/viewprofilepage/user-id/853494) refers to, is the 50k you mention, or the 25 in my plan.

in other words: if I am on a yearly plan of 25 users, can I then have 25\*5 = 125 guest users? Or 50,000?

Anyhow I've had no response as you an see. So you'll have to find out by yourself I'm afraid.


author: Tue Doan
body: Thanks Han Limburg,

It's a confusion in the guide so I am looking for the answer with Atlassian helpdesk.


author: Tue Doan
body: [@Han Limburg](/t5/user/viewprofilepage/user-id/724404) you can have up to 125 guests. Confirmed


author: Han Limburg
body: Great - thanks!


Tags: cloud

confluence-cloud
How to remove the Owned and Last updated by.
Asked by Robb_Heidelmeier:

I am new to Confluence and took over created items under our training group.

Some of the content is set to public view and there is at the top an area that shows the owner and the person that last updated. Which is me.

![ESS head.png](https://community.atlassian.com/t5/image/serverpage/image-id/289996i57D306B29F19B8A5/image-size/large?v=v2&px=999 "ESS head.png")

Is there a way to have this removed or hid when on public view? So, people don't see my name.


Answers:
author: Andy Gladstone
body: [@Robb_Heidelmeier](/t5/user/viewprofilepage/user-id/4986178) the owned and updated header information is an attribute that is built into the page and cannot be removed when a page is public. While other parts of the navigation are hidden or removed, knowing when a page was updated, by whom, and who owns it is part of the core experience - even when posted publicly.

comments: author: Robb_Heidelmeier
body: Thank you Andy!!


author: James Eadie
body: I would disagree that for external viewer this is not part of the core experience. If I am a client and after information for a product I do not care who last edited it.


author: Gray, Martin
body: I agree with James Eadie. I, as the author of a page, should have control over the experience that I want for the consumers of that page. Atlassian should be more concerned about the paying customers (many of which are page authors) experience with their product and less concerned about what my "customers" experience.

A compromise could be to allow the author to control how that information is presented, at the bottom of the page instead of the top, through a "hover" link, etc.

The header information feature, itself, is not what is in question here. The feature that is in question is that the page author is not allowed any control over the display of that page header. Is that a valuable feature of the tool? My vote is "no".


author: Alexander Komnik
body: I completely agree with James and Martin's request. This header takes up 3-4 lines of space without providing any significant added value to the uninvolved user of the site.

On the Atlassian homepage, administrative information (copyright, imprint, etc.) is surprisingly located at the very bottom of the page!

[@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) : Please allow the author to position this information block.


Tags: cloud
Keep getting "Something Went Wrong" when adding Advance Road Map from Jira to Confluence via Macro
Asked by Dustin Wlodarczyk:

Hi Atlassian community,

In my confluence, I have an Advance Roadmap Macro for multiple offices that I oversee. It was working fine for a while, but recently keeps populating the issue "Something Went Wrong" when getting the "preview" part before actually adding it into Confluence or when actually adding it into confluence. I'm guessing that it's something to do with an update etc. but have no idea and would really love to utilize this feature again.

Is there any recommendations? I'm trying everything that I can think of but I'm starting to feel there is little that can be done.

I am on Dataserver, not cloud.


Answers:
author: Laurie Sciutti
body: Hi [@Dustin Wlodarczyk](/t5/user/viewprofilepage/user-id/5356429) and welcome! Are your Application Links between Jira and Confluence still active?


Tags: cloud

confluence-cloud

confluence-server

server
Ol?, bom dia! Como recuperar meus espa?os? N?o localizei nenhum e estou preocupada.
Asked by Patricia Andrade:

Pessoal, bom dia!

Como me recuperar espa?os, os meus sumiram?

Att


Answers:
author: Trudy Claspill
body: Ol?,

Voc? pode fornecer um pouco mais de informa??o sobre sua situa??o?

Os Espa?os do Confluence existem dentro de um Produto do Confluence. O Produto Confluence ? acessado atrav?s de um Site com uma URL parecida com esta:

<https://suaEmpresa.atlassian.net/wiki>

Tem certeza de que est? acessando o site certo?

Voc? ainda consegue acessar o produto Confluence? Voc? v? as op??es de menu do produto Confluence, como Spaces, Teams e Apps?

![Screenshot 2023-11-03 at 10.52.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/290037i9D9C3BDB6656AEC9/image-size/large?v=v2&px=999 "Screenshot 2023-11-03 at 10.52.59 AM.png")

Se voc? selecionar o menu Espa?os e depois a op??o Visualizar todos os espa?os, voc? ver? uma lista de espa?os?

---

Hello,

Can you provide a bit more information about your situation?

Confluence Spaces exist within a Confluence Product. The Confluence Product is accessed through a Site with a URL something like this:

<https://yourCompany.atlassian.net/wiki>

Are you sure you are accessing the right site?

Are you still able to get access to the Confluence product? Do you see the menu options for the Confluence product, such as Spaces, Teams, and Apps?

If you select the Spaces menu and then the View All Spaces option, do you see a list of spaces?

> Good morning! How do I recover my spaces? I haven't found any and I'm worried.
>
> Guys, good morning!
>
> How do I recover spaces, mine have disappeared?
>
> Att


Tags: cloud

confluence-cloud
Forge: Open macro configuration on inserting into page
Asked by Denis Autushenka:

Hello,

I am developing macro for confluence page with forge SDK.

I'd like to open macro configuration right after inserting into page. Like "chart" macro does it.

You select macro in "Browse" window or type a command. Then there is macro configuration should be opened in sidebar or as a dialog window.

Thanks a lot


Answers:
author: marc -Collabello--Phase Locked-
body: Probably a better place to post this question is: <https://community.developer.atlassian.com/c/forge/45>


Tags: cloud

confluence-cloud
Missing page in Confluence
Asked by Laura Minen:

Hi!

Someone in my team is looking for a Confluence page that doesn't appear in the search now but was there in the past. How could I find out if it was archived or removed? Is there a way to recover it in case it was removed?

Thanks in advance!


Answers:
author: Michel Neeser
body: Hi [@Laura Minen](/t5/user/viewprofilepage/user-id/4735801)

If you know the Confluence space the page was in, you can check the deleted and archived pages in the space settings accessible from the sidebar:

![Allgeier-Shop_-_MySign_Confluence.png](https://community.atlassian.com/t5/image/serverpage/image-id/289990iF6C4F64FACD3EDD2/image-size/large?v=v2&px=999 "Allgeier-Shop_-_MySign_Confluence.png")

But you need to know the space, because there is no global view for deleted or archived pages. Hope this helps.

comments: author: Laura Minen
body: Thank you, Michel! Actually, I'm not sure if that page is in the space I was told it was. Also, I can't see the content of the pages in the Trash. Apparently, the only way to see them is to "restore" them.


author: Michel Neeser
body: [@Laura Minen](/t5/user/viewprofilepage/user-id/4735801)
> Apparently, the only way to see them is to "restore" them.

Yes, that is correct, you need to restore them to see the content.


Tags: cloud

confluence-cloud
Page that shows all content (childpages) like the space "Overview" does
Asked by Morten Nyhus:

How can I make a page that shows all childpages (regardless of depth) for any given page in the same way all pages in a space can be displayed i the space "overview / all content", including the search, sorting and 3 display/listing options?

The screenshot below is from a danish Confluence, so sorry for any inconvenience it may cause in understanding what I'm referring to. The screenshot shows the top of the page in any space in our Confluence Cloud instance, with the Card/Tile listing option chosen.![Confluence Tiles.png](https://community.atlassian.com/t5/image/serverpage/image-id/289975i2A150B6EB8476B8E/image-size/large?v=v2&px=999 "Confluence Tiles.png")

The key feature on the page above that I'm looking for is the Tile/Card style listing of the pages with the page title and a brief summery or the first x characters of the page.

Search and sorting are nice to have, not need to have - the Tile/Card listing are need to have.

How can this be achieved, if possible at all?


Answers:
author: Barbara Szczesniak
body: [@Morten Nyhus](/t5/user/viewprofilepage/user-id/4904713) You can insert the Page Tree macro on a page and specify the top page of the tree you want to display in the Root property and use the other properties of the macro to display the tree pages how you would like.

See <https://support.atlassian.com/confluence-cloud/docs/insert-the-page-tree-macro/> for more information.

comments: author: Morten Nyhus
body: It does not provide the listing that I'm looking for. There are not any benefits using this macro over the page tree that the space itself provide.


author: Barbara Szczesniak
body: Sorry, [@Morten Nyhus](/t5/user/viewprofilepage/user-id/4904713), I guess I do not fully understand what you are trying to achieve. I thought that setting the **excerpt** property of the macro to ++true++ would give you the brief summary you are looking for.

Other than putting the macro (or multiple macros with different root levels) in table cells, I'm not sure how to create the tab/card listing without a third-party app.

I don't use such apps, but maybe someone else will be able to help you out.


Tags: cloud

confluence-cloud
SSLPeerUnverifiedException: Hostname api-private.atlassian.com not verified:
Asked by Josine:

I get 5 errors while trying to migrate to the cloud:  
Some required URLs aren't authorized for migration  
We couldn't check the user limit of your cloud plan  
We couldn't check for invalid users  
We couldn't check for duplicated users  
We couldn't check for space key conflicts  
The firewall is open for <https://api-private.atlassian.com/migrations/v1>  
But if I put it in the browser I get:code 401, message "Unauthorized"  
In atlassian-confluence.log for all 5 errors the error is the same:  
at com.atlassian.migration.agent.service.catalogue.EnterpriseGatekeeperClient.lambda$callJsonWithRetries$10(EnterpriseGatekeeperClient.java:876)  
at com.atlassian.migration.agent.service.catalogue.EnterpriseGatekeeperClient.withStopConditionExceptionHandling(EnterpriseGatekeeperClient.java:892)  
... 23 more  
**Caused by: javax.net.ssl.SSLPeerUnverifiedException: Hostname api-private.atlassian.com not verified:**  
**certificate: sha256/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX=**  
**DN: CN=\*.services.atlassian.com, O=Atlassian Pty Ltd, L=Sydney, ST=New South Wales, C=AU**  
**subjectAltNames: \[\*.services.atlassian.com, services.atlassian.com\]**  
at okhttp3.internal.connection.RealConnection.connectTls(RealConnection.kt:389)  
The certificate I changed for XXXXX's for security reasons.  
There seems to be a certificate error, what can I do / check more?  
I found googling for the error:  
But this about version 6 and 7. We have version 8 and I have checked: we allready don't have the `-Djsse.enableSNIExtension=` in setenv.sh  
<https://confluence.atlassian.com/jirakb/plugin-updates-via-upm-fail-in-jira-server-939499479.html>  
Anybody an idea?  


Answers:
author: Marc - Devoteam
body: Hiu [@Josine](/t5/user/viewprofilepage/user-id/5354690)

You could be running into the following, see [here](https://confluence.atlassian.com/cloudkb/certificate-for-api-private-atlassian-com-doesn-t-match-any-of-the-subject-alternative-names-1085209321.html)

If you are using Java 7 on your server SNI (Server Name Indication) should be enabled by default, it could be that it is disabled on your server.

comments: author: Josine
body: We are using a higher version and there the option is allready gone. But thanks for taking time!


Tags: cloud

confluence-cloud
Maintenance mode for confluence space cloud
Asked by Constantin Silitra:

Hi,

There is any possibility to set a maintenance mode for a confluence space

The maintenance mode can be

* a Read-only mode
* a page which tells that the system is not available for the moment

Regards,

Constantin


Answers:
author: Rilwan Ahmed
body: Hi [@Constantin Silitra](/t5/user/viewprofilepage/user-id/5356191) ,

Welcome to the community !!

There is no maintenance mode in confluence cloud. If you are not in confluence free cloud, then you can make use of space permissions and set only "View permission" to all users

comments: author: Rodrigo
body: Hello [@Constantin Silitra](/t5/user/viewprofilepage/user-id/5356191), and welcome to the Atlassian community as well!

Adding to Rilwan's answer, after changing the permissions to "View only," you could further customize it by using the integrated InfoBoxes to display a "Read-Only mode enabled" type of notification or extend it via third-party apps for more aesthetical options, like the [Simple Announcements](https://marketplace.atlassian.com/apps/1219941/simple-announcements-for-confluence?hosting=cloud&tab=overview) app.

* [Confluence Marketplace: Search for Announcements](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=announcement)

Best of luck.  
Rodrigo


author: Rilwan Ahmed
body: [@Constantin Silitra](/t5/user/viewprofilepage/user-id/5356191)   
You can make use of Space settings --\> look and feel --\> Page layout

Add your message in the "header" section. This message will be displayed in all the pages of the space.


author: constantin silitra
body: Thanks for your help! I am going to change users permissions and to add a custom message on all the pages!

Have a nice day!


Tags: cloud

confluence-cloud
HELP! Confluence Page won't start after backup
Asked by MIT:

Hey all,

we are running an outdated version of confluence (7.4.9) and tried to update it on Wednesday (20231101). sadly the update crashed and we couldn't get the server backup.

Since we are running it on hyper-v, we just restored the whole machine from a backup from Monday (20231030). All worked fine and we started the vm - but the webserver didn't get up...  

We are super confused right now, because till Wednesday morning, everything worked like a Charme... so the rollback from an old version should have fixed everything.

We are using Synology Active Backup for Business and never encountered an error when rolling back a machine. We tried the quick rollback and the full. we even "just" copied the .vhdx files and created a whole new vm.

We are also in contact with the Atlassian Support and our last feedback was:   
"Please follow the below links to fix SSL certificate issues and start Confluence

<https://confluence.atlassian.com/kb/unable-to-connect-to-ssl-services-due-to-pkix-path-building-failed-error-779355358.html>

<https://confluence.atlassian.com/confkb/internal-gadgets-displaying-titles-as-__msg-935392222.html>"

Since all i getting when trying to access the site is:

![chrome_9rwOBw77QP.png](/t5/image/serverpage/image-id/289942i1F01DB0183983AA4/image-size/large?v=v2&px=999 "chrome_9rwOBw77QP.png")

I highly doubt this is just an SSL Error...

We are running the database and the application on the same centos 7 server.  
Confluence is starting the Tomact and initiated the application.

I installed a new Windows 2019 Server yesterday along with the new version of PostgreSQL and a new Version of Confluence. I then followed theses steps to migrate my server: <https://confluence.atlassian.com/doc/migrating-confluence-between-servers-184150.html>

But again... no luck...

Any Ideas are appreciated right now.

Thanks

//Edit: Problem solved!  
as it turns out... it really was the ssl certifiacte... it is working again, plese close :)


Answers:
author: Fabio Racobaldo _Herzum_
body: As per [@MIT](/t5/user/viewprofilepage/user-id/1689552) edit, it was a certificate issue.


Tags: confluence-server

server
Revert contents of a page which has never been published
Asked by sakshi.agarwal:

Hi All,

I am working on a page which is in unpublished stage, now I mistakenly deleted some content and then refreshed the page.

I cant undo on the page now

How can I revert the contents to previous state?

Thanks


Answers:
author: Max F?rster _K15t_
body: Hi [@sakshi.agarwal](/t5/user/viewprofilepage/user-id/5356136), welcome to the community.

If the page was still a draft page, i.e., unpublished, you have no chance of reverting the content to a former state as it is not revisioned.

Best, Max

comments: author: sakshi.agarwal
body: Ohh no!!!

Thanks for your response though.


author: Rodrigo
body: Hello [@sakshi.agarwal](/t5/user/viewprofilepage/user-id/5356136), and welcome to the Atlassian community as well!

Adding to Max's answer, remember that Pages can have individual permissions. Meaning that you can publish a page where you are the only person who can see it/access it, and that way, you can benefit of the Page History function to jump back whenever needed.

* [Page permissions: Main Access setting](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/#:~:text=on%20the%20site.-,Main%20access%20settings,-When%20a%20piece)
* [Page versions \& history](https://support.atlassian.com/confluence-cloud/docs/create-edit-and-publish-a-page/#:~:text=Ctrl%20%2B%20Shift%20%2B%20Enter-,Page%20versions%20and%20history,-Version%20control%20is)

Best of luck!


Tags: cloud

confluence-cloud
Unable to access apache.org links.
Asked by Rinkal Chomal:

We are a US-based company \& located in Ahmedabad, India.

We are working on some Apache links. They were working 4-5 days ago. Currently, we are not getting any output.

We have two ISP providers.

IP: 49.249.138.86

IP: 61.246.220.6

We have reached out to our firewall \& ISP provider. They suggest us open a port from the Apache side.

The site we are using: <https://issues.apache.org/> \& <https://archive.apache.org/>

Please help us as soon as possible.


Answers:
author: Vickey Palzor Lepcha
body: Are you sure this is the right forum ?


Tags: cloud

confluence-cloud
Upgrading 7.13.12 to 7.16.5 taking too long(or stuck)
Asked by Dong Park:

We are in the process of upgrading from 7.13.12 to 7.16.5 and stuck on this.

```
[confluence.upgrade.recovery.ConfluenceProgressMonitor] logTask Starting TABLES_DATA?
```

Is this normal? If this is due to 'recovery file generation, can I stop it and disable the recovery? **-Dconfluence.upgrade.recovery.file.enabled=false,**and then start Confluence again?

Also, is there a log or process I can check to see the progress other than "Starting TABLES_DATA"?

Thanks!


Answers:
author: Brant Schroeder
body: [@Dong Park](/t5/user/viewprofilepage/user-id/3604054) This KB will help you out - <https://confluence.atlassian.com/confkb/upgrading-hangs-when-generating-pre-upgrade-recovery-file-590938663.html> so what you shared is correct. Your instance is probably very large thus causing the issue.


author: Fabio Racobaldo _Herzum_
body: Hi [@Dong Park](/t5/user/viewprofilepage/user-id/3604054) ,

it can happen for large instances.

Fabio


author: Vickey Palzor Lepcha
body: I think it is pretty much normal - it does take time , keep your eyes on the logfile.


Tags: confluence-server

server
Ho to add a user group to user in the database
Asked by Krzysztof Kiser:

Hello,  

I've accidentally removed the only local user we had in our instance and SCIM failed and removed all groups from all remaining users.

<br />

Also SSO is blocking non-SSO login, so I cannot use the recovery account (<https://confluence.atlassian.com/conf84/restore-passwords-to-recover-admin-user-rights-1255448730.html>) to regain access.  

Is there any way to assign a user to a a group via the database to be able to regain access to the instance?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Krzysztof Kiser](/t5/user/viewprofilepage/user-id/3860985) ,

you could try to add entry in cwd_membership table that is place where you can map user with a group.

Hope this helps,

Fabio


Tags: confluence-server

database

server
Current year and monthwise data
Asked by Deepika:

i am trying to create a wiki page to have a data of all issues raised in a calendar year month wise, where i will have a query similar to current year with month So i will not be editing the wiki everytime to edit the filter.


Answers:
author: Stiltsoft support
body: Hi [@Deepika](/t5/user/viewprofilepage/user-id/5112549) ,

You may try the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) that is our app.

You'll be able to wrap your Jira Issues macro in the [Pivot Table](https://docs.stiltsoft.com/tfac/cloud/how-to-use-pivot-table-macro-42239659.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro and group your issues by months.

All our macros support dynamic tabular Confluence macros such as Jira Issues, Page Properties Report, etc.

comments: author: Deepika
body: Not really , i am looking for a JIRA filter wherein i can create a permanent dashboard in wiki which will fetch the month data for the current year.

We dont have such filter in JIRA available that i can embed in wiki similar to the below format.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/290119i65D8DA05E00591FF/image-size/large?v=v2&px=999 "image.png")


Tags: filter

table

unknown-hosting-type