application mapping in Insight
Asked by MATTHIEU BEAUFILS:

I am looking some experience on exition fuctionalities to work use Insight for application managment.  

Woudl some framework beeing d?velopped to :

- Visualiste graph with link between application

- Store information on interfaces between applications

- Store information on contrator supporting the application (ie, SLA, nuber license,..)

- Various module on a given appplication


Answers:
author: Lisa Forstberg
body: HI [@MATTHIEU BEAUFILS](/t5/user/viewprofilepage/user-id/672911) ,

This is all possible with Insight for Jira, or Assets as it is called nowadays. I see you are on "server" so [here is the documentation](https://confluence.atlassian.com/assetapps/assets-for-jira-data-center-and-server-1168847923.html) for it.

The functionality in Assets is so flexible, you build up the data model that support your needs in your organisations processes.

You need to create an object schema and define the objects you would like to trace. So from your use case I can see the need to create these objects:

* Applications
* Modules

Perhaps extend the list of objects to

* Contractors
* SLA
* Interfaces (if the interface need to have attributes of their own)

It is you who decide if you want to have f ex the contractor as a separate object connected to other objects OR just have it as an attribute (like a text, select list, checkbox or other type of attribute) on an existing object. If there are a many to one relation I would suggest creating it as an object.

When building this up you will get a visual representation of the relationships between objects. You will also get the capability of connecting issues to an object to help users get the intel they need to speed up issue resolution time and quality.

My recommendation is to start small and have a need behind all objects and attributes. It is easy to be carried away to have anything you can think of in your list but all data needs to be maintained, kept active and up to date, which is a cost to the organisation. Keep it neat, tidy and with a true purpose.

good luck and enjoy this feature!

/Lisa

comments: author: MATTHIEU BEAUFILS
body: Yes this was indeed very helpfull and we implemented a POC. this worked sucessfully  

If I may these are the feed back on this capbilty:  

The feature offer right capabilty to desing asset data and links between them  
the graph view is excellet to work on trouble shouting or impac analysis of change  

Our objective is little different:

We whant to be able create visual artifact that provide some architecture view showing the flow of data; more global and fixed frame  
Would be greate to have such feature or plugin in later version


author: Lisa Forstberg
body: Hi [@MATTHIEU BEAUFILS](/t5/user/viewprofilepage/user-id/672911) ,

I am glad it helped. If you set my reponse as answered it will help people on the community to filter out unanswered questions.

I see your need for visualising flow of data in a diagram form. You could always make a product suggestion to atlassian to incorporate this in Assets. I know other companies use drawing capabilities in f ex Confluence when using Addons like Gliffy or Draw.io. (

all the best

Lisa


Tags: insight

jira-service-desk-data-center

jira-service-management

jira-service-management-data-center

jira-service-management-server

server