youngmon/atlassian-qna huggingface dataset:
Can advanced roadmap in jira predict end date of cross-project releases based on velocity of teams?
Asked by Vishakha Dahra:

Our work hierarchy is structured as Initiatives \> Epics \> Stories \> Sub-tasks.

Can Advanced Roadmaps in Jira predict the delivery dates of cross-project releases based on my teams' velocity?  

<br />

I need to be able to:

1. Visualize all initiatives and their associated tasks (epics, stories, sub-tasks) across multiple projects or boards in a single view.
2. View the target dates for initiatives as set by the product team.
3. See the delivery dates calculated automatically based on my teams' velocity---estimating how many sprints it will take to complete an initiative based on the total story points. The predicted delivery dates should adjust dynamically as stories are added or removed and as story points change.  

   <br />

I have access to Advanced Roadmaps in Jira. In our setup, the product team assigns target dates to initiatives, while the development team estimates story points for individual stories.


Answers:
author: Danut M _StonikByte_
body: Hi [@Vishakha Dahra](/t5/user/viewprofilepage/user-id/4217834),

As far as I know, it is not possible to predict the end-dates, but I might be wrong because I am not familiar with latest versions of Advanced Roadmap. As far as I can see, it provides some tracking capabilities, but does not seem to be able to predict the end-dates based on velocity.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/345226i5994C3E773C9F6EF/image-size/large?v=v2&px=999 "image.png")

Take a look over the documentation available here: <https://support.atlassian.com/jira-software-cloud/docs/track-releases-from-your-timeline/>

Another solution would be to search on Atlassian Marketplace for an app that provides this functionality.

If you consider the option of using an app, our [Great Gadgets](https://marketplace.atlassian.com/search?query=stonikbyte%20great%20gadgets%20agile) app offers a **Release Burndown Burnup Chart** gadget that can predict the ETA based on the team's velocity.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/345230iDB5D241EA1215962/image-size/large?v=v2&px=999 "image.png")

The exact steps for configuring this gadget in the way you want can be found here: <https://community.atlassian.com/t5/App-Central-articles/How-to-create-an-epic-burndown-or-burnup-chart-in-Jira-and/ba-p/2737935>. The only difference is that you will have to configure it with a filter that returns the issues from an initiative (instead of epic).

Danut.


Tags: cloud

jira-cloud
Not able to see Upload tab in manage apps in my jira software
Asked by sambasiva rao:

Not able to see Upload(plug-in or add-on) tab in manage apps in my jira software


Answers:
author: Liana Boboescu _StonikByte_
body: Hi [@sambasiva rao](/t5/user/viewprofilepage/user-id/5470166) ,

If you are referring to "How to re-enable plugin upload in Jira Data Center," please take a look at this article: <https://confluence.atlassian.com/jirakb/how-to-re-enable-plugin-upload-in-jira-data-center-1364557898.html> .

Thank you

comments: author: sambasiva rao
body: Hi Liana,

Thank you so much for your reply,

But for windows in setenv.bat file after adding "-Dupm.plugin.upload.enabled=true" i did not find any changes.....is there any other option?


author: Liana Boboescu _StonikByte_
body: Hi, I also tried on Windows and for me works, the button is displayed. The argument looks like in the picture![Screenshot 2024-09-01 221608up.png](https://community.atlassian.com/t5/image/serverpage/image-id/344985i40BAD05C23C6C43C/image-size/large?v=v2&px=999 "Screenshot 2024-09-01 221608up.png")


author: sambasiva rao
body: ya i will try once again.


author: vikram
body: Hi [@sambasiva rao](/t5/user/viewprofilepage/user-id/5470166)

Welcome to Atlassian Community

If you are not able to see the upload tab then you have to enable it from JVM option on the server.

please go through the below url documentation

<https://confluence.atlassian.com/jirakb/how-to-re-enable-plugin-upload-1364557898.html>

Vikram P

comments: author: sambasiva rao
body: Thank you vikram, after following the steps as per the document I did not find any change...


author: vikram
body: Hi [@sambasiva rao](/t5/user/viewprofilepage/user-id/5470166)

Did you stop and start JIRA after adding the option in JVM

Vikram P


author: sambasiva rao
body: ya i had stopped jira and made changes, there after I had started jira again.


author: sambasiva rao
body: Is there any other option [@vikram](/t5/user/viewprofilepage/user-id/5005662)


author: vikram
body: Hi [@sambasiva rao](/t5/user/viewprofilepage/user-id/5470166)

Make sure the user with which you are logged in has the **system administrator** [globalpermission](https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html).

If you are using Jira Service Management you can upload from **Versions \& licenses, like below**

**![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/345150i32A4FCD613E8B37D/image-size/large?v=v2&px=999 "image.png")**


author: sambasiva rao
body: Hi Vikram,

Thanks for your reply. I will check the same.


author: sambasiva rao
body: Ya Vikram, it worked. Thank you.....


Tags: data-center

jira-data-center

jira-server

jira-software

server
Grouping by components or custom drop-down fields in JVM
Asked by Piero Petralla:

Hello everyone and congratulations for the great community and the fantastic product!

I have a question about JVM (jira work management) for project management.

I need to group the kanban board, in addition to status, priority, assignee, category also for custom drop-down fields.

As an alternative to custom fields could you at least provide grouping by Components?

Thank you very much


Answers:
author: Jack Brickey
body: Hi [@Piero Petralla](/t5/user/viewprofilepage/user-id/3064578) , you might want to share this feedback via the in-app "Send feedback" link under your avatar in the upper right.

comments: author: Piero Petralla
body: ok done!  
thanks for the detailed information, i found it right away and sent it.


Tags: cloud

jira-cloud
why is migration from Team managed projects to Company managed projects impossible?
Asked by Efe Obaseki:

why is it difficult to migrate from a Team managed project into a Company managed projects? is it because of the complex configurations in Company managed projects and Jira admin permissions?


Answers:
author: John Funk
body: Hi Efe - It's not impossible, but not a fun task. That's why I never suggest anyone create a Team-managed project.

comments: author: Efe Obaseki
body: Thanks for the prompt response Mr. Funk. However, I shall be chuffed if an in-depth explanation is given on how this migration is possible and the attendant issues or difficulty one would encounter in migrating from the Team managed projects to Company managed projects and vice versa?

*** ** * ** ***


author: John Funk
body: The main thing is to set up your Company-managed (CM) project in advance. Create and add Custom fields with the exact same names (including case) as in your Team-managed (TM) project (if they don't already exist). Same with the workflow(s) and issue types, versions, etc.

Then do a move function from move an issue or two to test it out.

Here is a handy guide to help.

<https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/>


author: Trudy Claspill
body: Hello [@Efe Obaseki](/t5/user/viewprofilepage/user-id/5377376)

In my opinion the difficulty is due to the difference in the underlying architecture of the projects and the variation in the functionality between the projects.

Company Managed project architecture is designed to let the projects share configurations elements. Multiple CM projects can use the same fields, screens, issue types, workflows, etc.

Those items are managed in central locations by Jira Administrators who can assess the impact to all the projects that use those items.

Team Managed projects are designed so that project administrators can customize their project without affecting other projects. These items can't be shared with other projects. As such these items are not all located in central management locations, but rather within each project. They also may not be stored/organized in the same manner in the database, because they don't need all the same attributes of the shareable items.

To migrate a TM project to a CM project each of those items has to have a corresponding shareable item. Since such shareable items are managed by Jira Admins, their involvement is required to ensure those items exist.


author: Efe Obaseki
body: its is due to the complex project configurations and that Company managed projects need Jira admin permissions and that it is not confirned to a small or contained space because Company managed projects can be used for multiple projects in a company wide projects.


Tags: cloud

jira-cloud
Import issues into existing Project
Asked by Alejandro Guillen:

Hello,

Under the old import experience, I can use a csv to import multiple issues into an existing Project. However, under the new import experience, it seems like I'm required to set up a new Project when importing using a csv...when I try to use an existing Project name or Key, I'm not allowed to do so.

Will there still be a way to use a csv to import into an existing Project after the old import experience is no longer available?

Thanks!


Answers:
author: Benjamin
body: HI [@Alejandro Guillen](/t5/user/viewprofilepage/user-id/5580997) ,

Welcome. Should be able to import issues to an existing project. Have you tried follow along the Jira documentation:

<https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/>

comments: author: Alejandro Guillen
body: Hi Benjamin,

Thank you! It looks like we still need to use the old import experience, according to this link:![import using csv.png](https://community.atlassian.com/t5/image/serverpage/image-id/345371i41470C04550C7CE2/image-size/large?v=v2&px=999 "import using csv.png")

1. Do you know if the old import experience will eventually be retired?
2. If so, do you know if this functionality will still be available?


Tags: cloud

jira-cloud

jira-software
Epics won't expand in list view for all team members
Asked by Callum Anderton:

In list view, I am able to expand epics and see all the tasks but other team members can't. They can see the epic but the drop down arrow doesn't appear or the Plus icon to create new issue within the epic. We are all administrators on the Jira project.


Answers:
author: Hannes Obweger - JXL for Jira
body: Hi [@Callum Anderton](/t5/user/viewprofilepage/user-id/1804453),

hm, interesting; the fact that there's no Plus icon could point to a permission issue (e.g., not having the permissions to create issues), but I don't see any reason why epics wouldn't be "expandable". I know that there have been related issues in the past - see e.g. [here](https://community.atlassian.com/t5/Jira-Work-Management-Questions/List-Configuration-Fix-Issues-no-longer-automatically-organized/qaq-p/2067900) - but I would assume that these have been fixed by now.

In doubt, I'd reach out to Atlassian Support.

Best,

Hannes
Automation rule giving pass/fail error
Asked by Alyssa Hill:

Hi there,

I'm attempting to create an automation rule to set the 'publicaiton date' (custom field) to now when the status equals publish, I keep getting pass/fail in the audit log but I'm stump as to why.. any ideas?

![Screen Shot 2023-05-23 at 4.13.00 PM.png](/t5/image/serverpage/image-id/259106i04A06E82CD473A1E/image-size/large?v=v2&px=999 "Screen Shot 2023-05-23 at 4.13.00 PM.png")![Screen Shot 2023-05-23 at 4.13.15 PM.png](/t5/image/serverpage/image-id/259104iB327D4460A6D634F/image-dimensions/395x644?v=v2 "Screen Shot 2023-05-23 at 4.13.15 PM.png")![Screen Shot 2023-05-23 at 4.13.27 PM.png](/t5/image/serverpage/image-id/259105i67CA8878D5489D36/image-size/large?v=v2&px=999 "Screen Shot 2023-05-23 at 4.13.27 PM.png")![Screen Shot 2023-05-23 at 4.13.53 PM.png](/t5/image/serverpage/image-id/259107iD01E1853142918E2/image-size/large?v=v2&px=999 "Screen Shot 2023-05-23 at 4.13.53 PM.png")


Answers:
author: Trudy Claspill
body: Hello [@Alyssa Hill](/t5/user/viewprofilepage/user-id/5200126)

Your rule says it will be triggered when the issue is created.

The audit log indicates that the rule is created and the first condition (Issue Type = \[System\] Change) is passed.

The audit log then indicates that the next condition does not pass; Status = Publish.

To what status is the issue set when it is first created? If that status is not "Publish" then the rule can't get past the second condition.

Can you show us the workflow for that issue type?

comments: author: Alyssa Hill
body: Hi Trudy! Ah, that makes sense. Thank you for pointing that out. I was able to resolve my automation rule by updating accordingly.

ex)

![Screen Shot 2023-05-23 at 4.36.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/259110iA4EC48EF7A8F08FF/image-dimensions/338x509?v=v2 "Screen Shot 2023-05-23 at 4.36.59 PM.png")

Thank you very much!

Best,


Tags: automation

cloud

jira-work-management-cloud
Can i use API Key Manager for Jira app to create new issue?
Asked by Chiranjibi Chapagain:

I need a way to create jira ticket using Rest API with a token that is not connected to any particular user. I found API Key Manager as a probable solution to my case but couldn't figure out how to use it for creating issue.   
I used the token in header apiKey:\<Token\> but i am getting error that i don't have permission.

Thank you!


Answers:
author: Aron Gombas _Midori_
body: Do you mean [API token](https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/) here?

If you do, then note that the token belongs to a Jira user account. If you use it to authenticate and create an issue, then that user will be the reporter of the issue.

comments: author: Chiranjibi Chapagain
body: Yes API Token. We are trying to implement an automatic ticket creation in case of errors in server and we don't want it to be connected to any particular user, so that we don't have to change the token when a person leaves. But seems there is no such possibility?  
thanks [@Aron Gombas _Midori_](/t5/user/viewprofilepage/user-id/502447)


author: Aron Gombas _Midori_
body: An issue *must* always have a reporter.

But, in this case, you could just create a user account intuitively named (e.g. "auto-creator" or something) and use that only for this purpose. That would properly fill the reporter field, yet it would be distinguishable from human users.


Tags: cloud
People custom field does not tag people
Asked by sergeyt:

I need to add to an issue not only an assignee who performs the job, but also a specialist who will control the job delivered by the assignee. My workflow is as follows:

issue -- configure -- fields -- people

In "people" I creater a new role - "watcher". But even as a project lead, I cannot add anyone for the role. It tells me "no options" when I try to @ someone

How can I fix my issue?

Any suggestion on the improvement of the workflow is also welcome! Thank you in advance.


Answers:
author: Patricia Francezi
body: Hi [@sergeyt](/t5/user/viewprofilepage/user-id/5225780) welcome to the community

You are not able to select or customize permissions and roles in free plans.
> [Project permissions](https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html), [roles](https://confluence.atlassian.com/adminjiracloud/managing-project-roles-776636382.html), and [issue-level security](https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html) aren't configurable when you're on the Free plan. To take advantage of Jira's powerful project permission management features, [upgrade your plan](https://confluence.atlassian.com/adminjiracloud/jira-cloud-plans-972338880.html).

Thats why you have this behavior - Full doc here <https://support.atlassian.com/jira-cloud-administration/docs/permissions-and-issue-level-security-in-free-plans/>

I hope this help

comments: author: sergeyt
body: Dear [@Patricia Francezi](/t5/user/viewprofilepage/user-id/1433201) , thank you so much for your explanations! It is now crystal clear to me. Have a nice day!


Tags: cloud

jira-work-management-cloud
Group picker (single group) custom field not displaying all values
Asked by Jean PASSOT:

Hello all,

I created a custom field as group picker (single group) to set notifications.

This field can be filled-up manually by the user on the issue view window, or by the means of an automation, associated to a status change.

Unfortunately the drop-down list shows only the first groups of the list. it appears that the displayed list is the same as page 1 on the group list in Administration page, while pages 2 and 3 do not appear on the list.

Can you explain me why, and a solution to solve the problem ?

Many thanks


Answers:
author: Qu?c T? Nguy?n
body: I also got the same error :(


Tags: cloud

custom-field

group-picker
Trying to create monthly task (or issue) with sub tasks on the 1st day of the month.
Asked by Helen Craig:

I'm hoping someone might be able to help me or point me in the right direction.

I am trying to create a scheduled monthly issues called 1:1s which has a number of subtasks with peoples name which is assigned to their line manager and due within 10 working days. Ideally I'd like this to trigger on the 1st of the month.

I have been trying various things for an hour based on other help messages. This is what I've made:

![Screenshot 2023-05-20 194813.png](/t5/image/serverpage/image-id/258492i3A87A41A157F01D1/image-size/large?v=v2&px=999 "Screenshot 2023-05-20 194813.png")

But I'm getting this error:

![automation.png](/t5/image/serverpage/image-id/258491i50F392A899E3D3CD/image-size/large?v=v2&px=999 "automation.png")

If anyone could help I would be extremely grateful.


Answers:
author: Trudy Claspill
body: Hello [@Helen Craig](/t5/user/viewprofilepage/user-id/3458421)

First I'd like to point out that you can set the Scheduled trigger to run on the first day of the month.

![Screen Shot 2023-05-20 at 5.13.27 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258508i2548C824E40859F4/image-dimensions/297x270?v=v2 "Screen Shot 2023-05-20 at 5.13.27 PM.png")

Second, are you running this rule to create issues in a Team Managed project or a Company Managed project?

Third, can you confirm that the project **People and HR** include a Subtask issue type? Can you create a subtask manually in PHR-16?

Lastly, what have you specified as the Actor for the Rule in the Rule Details? Does that actor have the Browse Project permission in the PHR project?

comments: author: Helen Craig
body: Hi thanks for this Trudy, those steps have helped me fix it but I will leave notes here in case anyone is looking at this in the future.

That first day of the month is great - I hadn't realised you could do that. I will try it as that will solve a lot of problems.

It's a company managed project.

Yes I can manually create a sub-task, I've just tested it here:

![Screenshot 2023-05-21 095335.png](https://community.atlassian.com/t5/image/serverpage/image-id/258519i0389326D5A2765D8/image-dimensions/307x262?v=v2 "Screenshot 2023-05-21 095335.png")

The actor was set as automation for JIRA. I've changed it to me and it's now working - that was the issue.


Tags: automation

cloud
Upgrading to standard plan from a free plan
Asked by Sachin Lachman:

I want to upgrade from free to standard plan, however, just this morning, when i was making some admin changes to my profile, i got locked out and lot admin access to my JIRA console. How can this be rectified asap.


Answers:
author: Michel Neeser
body: Hi [@Sachin Lachman](/t5/user/viewprofilepage/user-id/5223830) and welcome!

What do you exactly mean by "locked out"? Can you still log in to your instance, but you don't seem to have admin permissions anymore?


Tags: cloud

jira-work-management-cloud

sales

technical-support
JWM Automation Multi-layer
Asked by Yasmine:

Hi everyone,

We use automations quite a bit. We currently have an automation set up as follows:

*When issue is created, and issue type is X then create subtasks A, B, and C.*

I'm trying to create a second layer to this automation to do the following, and struggling a little bit:

When subtask A is trasitioned to 'DONE' then create an additional subtask to the original parent issue for subtask A

Thanks in advance!


Answers:
author: Mikael Sandberg
body: That is a fairly simple automation to create, something like this should do it:

![Screenshot 2023-05-19 at 1.51.05 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258425iA3FB3415EB5FAB49/image-dimensions/203x236?v=v2 "Screenshot 2023-05-19 at 1.51.05 PM.png")

comments: author: Yasmine
body: Perfect thank you!
Jira Work Management only supports Team-managed projects?
Asked by Jill Vieregge:

I did some googling and it seems you can have a corporate-managed project under Jira Work Management. I went to create a new project and it gave me a selection of templates and only seems to support team-managed projects.


Answers:
author: John Funk
body: Hi Jill,

Yes, you can create Company-managed projects for Jira Work Management. They were actually the first type and then Team-managed was added later. Unfortunately, they have made Team-managed the default type, so if you are not careful, you will not see to change that.

Be sure to click on the Show More link on the dialog box that asks for the name of the project. Then change the value for Project Type to Company-managed.


author: Trudy Claspill
body: Work Management projects do support Company Manage projects.

Which template specifically did you select?

It may be that some templates support only Team or only Company rather than both.

Also I've seen that with some template I select I don't get prompted to choose between Team and Company Managed. But on the last screen where I enter the project name, if I click the Show More option...

![Screen Shot 2023-05-18 at 2.37.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258162i9CF02BC0FD75E6CE/image-dimensions/410x444?v=v2 "Screen Shot 2023-05-18 at 2.37.03 PM.png")

...then I get an option to choose between Team and Company.

![Screen Shot 2023-05-18 at 2.36.54 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/258163i8095C01EE1EEE246/image-dimensions/360x400?v=v2 "Screen Shot 2023-05-18 at 2.36.54 PM.png")


Tags: cloud

jira-work-management-cloud
email to open a ticket in business project
Asked by Larry Vervynckt:

Hello Everyone, Is there a way to currently setup the ability to email a Business project to automatically create a ticket? It's fairly easy in a service management project, but I don't see that option under project settings in a Business project.

Thanks.

Larry


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Larry Vervynckt](/t5/user/viewprofilepage/user-id/3160105) ,

in a work management project there's not a specific project menu as per Service Desk project. You can setup a mail handler for this purpose (<https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/>)

Hope this helps,

Fabio


Tags: cloud