youngmon/atlassian-qna huggingface dataset:
Trello and Salesforce
Asked by Alexandra White:

I successfully synced Trello and my salesforce account. However when I look up a contact, opportunity, etc there is nothing coming up. Is there a known problem? How do I get this to work? Thank you!


Answers:
author: Vini
body: Hi Alexandra,

I was not able to reproduce your issue on my side. Do you mind opening a support ticket with us, so we can dig into your specific situation with more detail?

You can do so here: <http://trello.com/contact>


Tags: salesforce
How do I create a card with an attachment?
Asked by Nir Modiano:

When trying to create a card using the API through the developers website with an attachment (see below)

```
var request = require("request");var options = {  method: 'POST',  url: 'https://api.trello.com/1/cards',  qs: {    name: 'New Card',    desc: 'this is the description',    idList: '{my idList here}',    fileSource: 'data&colon;text/plain;name=ads.txt;base64,Z29vZ2xlLmNvbSwgcHViLTMyNDQzOTEzNDI4NDE4NjksIERJUkVDVCwgZjA4YzQ3ZmVjMDk0MmZhMA==',    keepFromSource: 'all',    key: '{my key here}',    token: '{my token here}'  }};request(options, function (error, response, body) {  if (error) throw new Error(error);  console.log(body);});
```

I get this as the response:

{"message":"Must provide either url or file""error":"VALIDATOR_INVALID_VALUE"}

But I am providing a "fileSource" so I'm not sure why it's telling me that I must provide either url or file when I am providing a file. I can't seem to get around this.

Any help would be appreciated.

Thanks,  
Nir


Answers:
author: Iain Dooley
body: [@Nir Modiano](/t5/user/viewprofilepage/user-id/3817852) I've never been able to make "real" file uploads work with the API, I just assume it doesn't work. Maybe [@bentley](/t5/user/viewprofilepage/user-id/313402) has some clues (I'll be listening closely)!

Even looking at whether or not attachments are files or links via the API seems to always return links -- as far as I can tell, attachments are always links, but somehow if you upload them via the Trello interface it flags them differently so you see the "PDF" or "DOC" icon, but via the API, I've only been able to create a link.

If I don't want this to look like it's a link, and instead want it to look like a file, I actually download it to Drive first then post the drive link to the file.

comments: author: bentley
body: I think that I've only ever gotten a file to upload via API if I sent it as form-data.

I put together this Glitch project to play around with attachments awhile go. Taking a look at it might be helpful: [https://glitch.com/\~trello-attachments-api](https://glitch.com/~trello-attachments-api)

I'd also recommend asking questions about the API over here: <https://community.developer.atlassian.com/c/trello>. There are other developers familiar with Trello that might be able to offer better advice.
Pattern for creating a scheduled report using Butler in Trello
Asked by Kristina B:

I am a total novice at this Trello lingo.... and beginning to think I am in over my head.

My end goal is to be able to receive an automatic report in my email inbox of all cards from a list (Meeting To-Do Items).

What am I doing wrong?

every monday at 9:00 am, create a report in variable "Doing" with all cards in list "Meeting To-Do Items" using pattern "- \[{cardname}\]({cardlink}) ({cardmemberusernames}) {{%Priority}} =\> DUE on {cardduedate}", create a report in variable "Done" with all cards in list "Done!" using pattern "- \[{cardname}\]({cardlink}) ({cardmemberusernames}) {{%Priority}} =\> DONE on {{%Completion Date}}", and send an email notification to "(my email)" with subject "Progress Report for Week #{weeknumber}" and message "Doing:\\n\\n{$Doing}\\n\\nDone:\\n\\n{$Done}"

Currently, it looks like this when I receive it:

![Trello.JPG](/t5/image/serverpage/image-id/87014i9987B90075633A62/image-size/large?v=v2&px=999 "Trello.JPG")


Answers:
author: Ludo
body: Hi

You should try by adding "space" before and after \\n sequence.


author: Iain Dooley
body: [@Kristina B](/t5/user/viewprofilepage/user-id/3817521) The command looks correct, if you're certain you haven't got any typos in the list names, what I would recommend is testing each part manually. So create a board button that creates a report for just one list with a simpler card pattern and instead of emailing it, create a new card with the report variable in the description.

If that works, try making the pattern more complicated, adding 2 variables, and so on, adding things one by one until you find what breaks.

comments: author: Kristina B
body: Here's a silly question -- does the variable have to match anything on the list? Currently, the two list names I'm trying to get a report on are 'Meeting To-Do Items' and 'Done!'.

I put 'Doing' and 'Done' as variables in the command so they show up in a easy to read format through email. Could that possibly be throwing it off?

Thank you so much for your time!


author: Kristina B
body: Update:

I was able to get the report to come through but the priority levels are not showing up in the emailed report. It's not pressing so I am going to just roll with it.

Thanks again for your feedback!


author: Harrison Carr
body: Hi Kristina! I'm having a similar issue, but my report does not line break my tasks, did you find a way around this? Here's my automation:

*every 2 weeks on monday, create a report with all cards with custom field "Area of site" set to "Front-End" using pattern "- \[{cardname}\]({cardlink})" group by list, and send an email notification to "myemailaddress@test.com" with subject "Front-End Application Support Ticket Status" and message "{$report}"*
How many people in a team can use one board? On a free plan? On a business plan?
Asked by ????? ?????????:

Now the team has less than 20 people and we use the free version. Tell us, what plan will we need to use if there are 50/100 people on the team?


Answers:
author: Iain Dooley
body: [@????? ?????????](/t5/user/viewprofilepage/user-id/3817303) free plans have no limits on number of members per team, nor on number of members per board, but you are limited to 10 boards per team.
the files added from onedrive are not vievable by other users, despite setting permisions
Asked by markurop:

I add links from onedrive. Everybody who has the link should be able to view file. But the other team members are declined while trying to view the file.


Answers:
author: Garrett
body: Sorry to hear about that trouble. Are your team members not seeing the file when they select the link in Trello, or do they not see the link formatted properly in the card?

If it's not available when selecting the link, I'd suggest checking that file's permissions once more. The link provided in the Trello card doesn't have any inherent permissions on it's own, rather that permission is set in OneDrive.

If the link isn't properly displaying, it sounds like your team members might not have their Trello account authorized with OneDrive. To do that, they'll want to open a card, select Attachments, and then OneDrive, which should prompt them to follow the authorization process.

comments: author: Rubens Pereira
body: I'm facing the same problem. Trello does not offer the option to attach a OneDrive file with a public link - a link that anyone can access the file. This option is available in Slack for example.
Buenos d?as, quer?a cambiar la configuraci?n del idioma para ponerlo en Espa?ol. gracias
Asked by Mireia:

Necesito cambiar la configuraci?n de IDIOMA, de ingl?s a Espa?ol


Answers:
author: Antonio Panea
body: Buenas [@Mireia](/t5/user/viewprofilepage/user-id/3816498) ,

- Si tienes tu cuenta de Trello enlazada con la de Atlassian:

ve a tu perfil de Trello haciendo click en la foto/icono de la esquina superior derecha y luego click en Profile and Visibility.

Haz click en Atlassian Profile. En el men? de la izquierda aparece Account Settings y ah? ya puedes encontrar para cambiar el idioma.

- Si no tienes la cuenta de Trello enlazada con Atlassian:

ve a tu perfil de Trello haciendo click en la foto/icono de la esquina superior derecha y luego click en Profile and Visibility.

Haz click en Settings y luego click en Change Language ... ah? lo puedes cambiar.

Espero te haya servido de ayuda.

Cualquier cosa me dices!

comments: author: Marcelo Narv?ez
body: Excelente y muy f?cil.

Muchas gracias.
Need a consultant to guide us setup trello
Asked by Nitin_Ahuja:

Cause we are lost at the moment


Answers:
author: Iain Dooley
body: [@Nitin_Ahuja](/t5/user/viewprofilepage/user-id/3815651) hey I do consulting in Trello, you can see how to contact me in my profile, we can set up a call if you'd like. Thanks!
Butler command will not work
Asked by Vilma_Ortiz:

Hi, can someone tell me why this command in Butler is not working?

![image.jpg](/t5/image/serverpage/image-id/86844iAB6B8BB516B7153B/image-size/large?v=v2&px=999 "image.jpg")


Answers:
author: Esme Crutchley
body: Hi [@Vilma_Ortiz](/t5/user/viewprofilepage/user-id/3130534)

The new version of Butler (not the bot) doesn't recognise list numbers, it only recognises list names. So, unless your list names are #1 and #2, this command won't run.

If you change to the list names this command should run.

Please come back to us if it doesn't!

Esme :)

comments: author: Vilma_Ortiz
body: Thanks Esme. You are right as that is exactly what is happening.

Where was that stated in the documentation?


author: Esme Crutchley
body: You are most welcome Vilma!

I don't think it's stated anywhere in the literature, it's not something that the Butler PowerUp has ever offered, it was only something that ButlerBot did. I only know about it because it was asked before in the Community!

I'm glad it's sorted :)


author: Iain Dooley
body: [@Vilma_Ortiz](/t5/user/viewprofilepage/user-id/3130534) have you looked at the command log to see if it's executing and if there are any errors?

<https://help.trello.com/article/1150-opening-the-butler-usage-log>

comments: author: Vilma_Ortiz
body: Hi Iain, thanks for answering

Yes. It just says that the command finished running, but no errors. If I do the command with the specific list names, it works. It does not work with the list position numbers


Tags: butler
Butler report in board button
Asked by tereza_lachmaniucu:

Hello,

I am trying to create a report which has all the cards in the various list with a certain label, i don't seem to be able to add the action of emailing this report, as that functionality is only available for paid subscription. The button i create seems to have generated the list, i do not know however how can i retrieve this list, can you please help me?

Thank you,

Tereza


Answers:
author: Iain Dooley
body: [@tereza_lachmaniucu](/t5/user/viewprofilepage/user-id/3815434) if you're following the instructions to create a report here:

<https://help.trello.com/article/1192-creating-reports-with-butler>

then you'll see that it has this line:

create a report in variable "Doing"

then later when sending an email, it uses that variable like this:

{$Doing}

So have you tried, instead of sending an email, doing something like:

create a card in list "Latest Report" and set the description to "{$Doing}"

comments: author: tereza_lachmaniucu
body: ![Capture2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/86904iB3E4D1264782AE73/image-dimensions/512x120?v=v2 "Capture2.JPG")![Capture1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/86903i5A5BFD194B2D4563/image-dimensions/356x209?v=v2 "Capture1.JPG") Thank you for your reply, I attached screenshots of what i'm trying to do and the error message i receive, any other insight into how to achieve this would be appreciated.

Regards,

Tereza


author: Iain Dooley
body: [@tereza_lachmaniucu](/t5/user/viewprofilepage/user-id/3815434) yes unless you have a paid plan you can't send the email notification but you can still put the report variable somewhere, for example you can create a new card with the description containing your report:

![2020-03-19 at 10.12 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/87030iA43CF40F96EACA62/image-size/large?v=v2&px=999 "2020-03-19 at 10.12 am.png")


author: tereza_lachmaniucu
body: Thank you!!!

I was able to get a card with all what i needed, it won't help me that much because i need more detail. I will have to go pay for the plan.
How to connect trello and jira accounts if the emails don't match?
Asked by Simone P:

I have a Trello account with a short version of my company email (just my first name) but my Jira account is using google login with a long version of my email.

When I completed the migration flow promoted on Trello a new account appeared that does not contain any of my boards or company team. A new one was created with the long version of my email:

- I cannot update the email on the first account, it says email is taken

- I cannot change the email on Atlassian because it's via google login

- I cannot delete the new Trello account because that is now merged with my Jira account which I don't want to delete

Looks like you didn't consider the short and long versions of the same email on this migration flow.

Advice please!


Answers:
author: Vini
body: Hi Simone and Gabi, sorry you are having issues with the migration. Since each account's situation is very specific, it is hard for us to suggest next steps on community. Would you please send a message to Trello Support at trello.com/contact? That way we will be able to verify all of your information and suggest on a resolution.


author: Gabi Ceregra
body: I am having the same issue!
Copying Commands
Asked by Indiana Trane:

Noob Question.

I'm relatively new to Butler and am seeing many commands which I felt helpful. My only problem is knowing what to do with copying the commands.

For instance, I see one that says "`count the cards in this board" For easy copying. `

`But what/where do I put just this command? `


Answers:
author: Esme Crutchley
body: Hi [@Indiana Trane](/t5/user/viewprofilepage/user-id/3814910)

Welcome to the Community!

Ian is right, the command you're looking at is for the old version of Butler.

You might find it helpful to look at the page on [Butler variables](https://help.butlerfortrello.com/article/27-variables) to see what Butler is capable of. There are a few of us in the community who use Butler a lot (including me), so if you want to do something specific, we can probably help!

If you want a card counter, there are a number of card counters if you use Chrome:

<https://chrome.google.com/webstore/detail/original-card-counter-for/ggamggchfpnmhmkeicjgpedgjcllcefp?hl=en>

<https://chrome.google.com/webstore/detail/trello-card-counter/hepiaakjhimoagmpalbfoojemcnlnagn?hl=en>

Hope this is helpful :)


author: Iain Dooley
body: [@Indiana Trane](/t5/user/viewprofilepage/user-id/3814910) what you're looking at is the old Butler Bot command examples. the new Butler that has been acquired by Trello and was initially a power up and has since become a standard feature uses a point-n-click command builder into which you can't paste command strings. You have to use the interface to construct the command.

Also it lacks much of the functionality that the bot version had. If you run into limitations, you can check out this Google Apps Script framework I wrote that does many of the same things Butler Bot did (albeit using code rather than the friendlier command interface that the Butler Bot had):

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>
Ghost card appearing in alerts
Asked by Matthew Fiorenza:

The problem is that in my notification alerts there is a ghost card. The card title is actually the same as another card title, and it appeared on, or just about the same date as the original card title appeared.

I see the the ghost care on my alert, and when I click on it, it goes to a page with an error. see image at this link: <https://www.dropbox.com/s/5zll709xuhs79uu/ghost%20card%20first%20and%20second%20click.JPG?dl=0>

\*This bug appeared on March 12th  
\*This bug is just there, not recurring  
\* I do not know if anyone I share the board with is having the same issue  
\* It appears during in private browsing as well  
\* It happens on multiple browsers  
\* I have no idea about how browser extensions might impact this and I have no browser customizations

I did not give you a link to the board because I provide mentoring and the information provided by my client is private.


Answers:
author: Antonio Panea
body: Hi [@Matthew Fiorenza](/t5/user/viewprofilepage/user-id/3814352) it happens once to me and it was driving me crazy.

That is what I did: I went to the board where the card was- -\> Then to Archive Elements --\> and permanently delete the card. It worked for me!

Good luck with it!
Daily reports of lists via mail
Asked by Alex_Sagichnet:

Hey,

I?d like to know if it is possible to get a daily report mail from lists with all cards in it. I?m using the butler and tried to find out for myself but without success.

To explain: I?m using trello to organise my work and there I have a list with today tasks. I want to have an automatic mail at the beginning of the day (7am e.g.) with all cards in this list and one at the end of the day (6pm e.g.) so that I have an overview also in my mails.

Hope you can help me with this. Thank you in advance :-)

Best

Alexander


Answers:
author: Jeffrey Hubbard
body: The article above is excellent to get you started. It can be tricky, but build and test your output one piece at a time. These pages helped a lot too.

<https://help.butlerfortrello.com/article/27-variables>

<https://help.butlerfortrello.com/article/33-arithmetic-in-date-variables>

<https://help.butlerfortrello.com/article/29-custom-field-variables>

Regards,

Jeff


author: Iain Dooley
body: [@Alex_Sagichnet](/t5/user/viewprofilepage/user-id/3813952) here is the documentation on creating reports in butler:

<https://help.trello.com/article/1192-creating-reports-with-butler>

What have you tried so far?


Tags: butler
Cannot add Trello app to MS Teams
Asked by George Notel:

I'm missing something somewhere, but I can't seem to add the Trello App to MS Teams. I click the + in the top right. I select Trello. A window comes up, describing Trello. It shows my Trello log in name and account, and shows Log out. It then shows "Select board" and three boards. But I can't click on any of the boards, I can't click Save either, just About and Back. If I click on Log out, nothing happens.

What am I missing? ![Trello.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/86794i91A834C74F689B79/image-size/large?v=v2&px=999 "Trello.jpg")


Answers:
author: George Notel
body: Not sure what happened, but it is working for me now.


author: Garrett
body: Hey George,

Sorry to hear about the trouble you're having. So we can take a closer look at this with you, and possibly loop in the team to investigate, would you mind sending us an email over at <https://trello.com/contact> please?

comments: author: Maurice.Mizero
body: Hi Garret,

Did you find solution for this issue?

Regards, Maurice
??? ???????? user37 ?? ???
Asked by ?????????:

**????????????. ??????????, ??????????, ??? ???????? ???? ? ?? ??????????? ?? ????? user ? ???? ????. ????? ????? ??? ? ??? ?????????, ?? ?????????![Screenshot_3.png](https://community.atlassian.com/t5/image/serverpage/image-id/86759i635C562C84A6F7B2/image-size/large?v=v2&px=999 "Screenshot_3.png")**


Answers:
author: Anastas
body: ???????, ??? ???? ???????.


author: Ang?lica Luz
body: Hello [@?????????](/t5/user/viewprofilepage/user-id/3813889),

Welcome to Atlassian Community!

As per the details you provided, when you go to "Profile and visibility" to change your name, after clicking on Save it gets converted to the "user37" again, please correct me if I'm wrong.

After clicking on Save, does it show any error or other information?

Please, open the developer tools on your browser to check if it shows any additional error that may help us identify what is causing this.

Regards,  
Ang?lica

comments: author: Igor Shashkov
body: Hello.  

I have the same problem.  
When i click the Save button nothing happens.

(It doesnt reset the new name to the user1234568.  
The input field still shows the new name. )

<br />

Dev tools show no requests sent or received during the Save click

Tried Chrome and Firefox

PS. Could it be due to the Free account?


author: Anastas
body: ?????? ????!  

<br />

?? ?? ????? ????????.


author: Ang?lica Luz
body: Thank you for the information.

Checking for more details, we found out that this is a known issue with non-latin characters in the Atlassian account.

If your Trello account was already migrated to Atlassian account, then you can follow the steps below:

The workaround, for now, is to change the name on your Atlassian account (id.atlassian.com) to one that uses Latin character and then update the username in Trello. After that, change the name on the Atlassian account again with non-latin characters.

If it wasn't, then it may be related to a browser issue. Also, the username must be added with Latin characters only.

Hope this helps!


author: Igor Shashkov
body: Thank you.  

It worked!  
I changed my name and display name to english characters and could change my Trello account name after that


Tags: language-ru
Access control at a card / task level
Asked by Phoenix Kiula:

Hello. We'd like to invite our various team members to a Board. I understand that each Board can have a List, which in turn has Tasks. (Not sure which one of these is cards).

Using this language, we're looking for the most basic task management access control which I hope Trello can offer:

* All team members to have access to Board.
* ***Disable viewing* a list** for some users
* ***Disable viewing* a task** (card?) for some users
* Enable viewing but ***disable editing***a task for some users

Thanks for any pointers!


Answers:
author: Iain Dooley
body: [@Phoenix Kiula](/t5/user/viewprofilepage/user-id/3813519) you can't disable viewing a list for some users, nor disable viewing cards for some users, but you can create a board that is team viewable, disable self-joining and then allow comments only from team members.

Any other access control needs to be done on a per board basis, and using card synching solutions can provide a streamlined way of achieving this:

<https://help.trello.com/article/1097-mirroring-cards>

comments: author: Phoenix Kiula
body: Thank you. Comments etc are not very useful. For any corporate team, making multiple boards just to cater to diverse access rights makes the whole Trello thing pointless. I suppose this is OK for tiny startup teams where everyone knows everything. Disappointing, but well it's probably not the right tool for us.


author: Iain Dooley
body: [@Phoenix Kiula](/t5/user/viewprofilepage/user-id/3813519) well, that depends. The creation of Trello boards for this purpose is only onerous if one needs to do it manually.

The strength of Trello is its fantastic API and built-in automation tools.

So for example Butler allows lots of your workflows to be automated in Trello, and I created an open source "butler-like" automation framework in Google Apps Script called Trellinator which allows you to create sophisticated business systems at a fraction of the cost that you would normally incur attempting to automate using popular "no code" platforms or writing the automation code from scratch:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

Since Trellinator is written in Google Apps Script you also have convenient access to other Google APIs like docs, which means that in addition to automatically creating and linking to boards, and managing membership of those boards, you could automatically create access controlled Google documents linked to the cards for holding certain information in a spot that not everyone could see it.