youngmon/atlassian-qna huggingface dataset:
Butler Rule to trigger on comment doesn't work
Asked by slarson:

I'm using the trigger for when a comment is posted to a card. I would expect that this would fire for any comment on any card on boards that have this rule but this is not happening. What am I doing wrong?  
![Screen Shot 2021-09-16 at 11.09.53 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/160597i5BD27094FD668845/image-size/large?v=v2&px=999 "Screen Shot 2021-09-16 at 11.09.53 AM.png")


Answers:
author: Ryan
body: Hi there,

Are you able to see any errors in the command log for that rule? You can click on the light bulb icon to see the log and this might give you an indication as to why the rule isn't working correctly - is the rule not triggering or is the connection to Slack not set up correctly.

Let me know and we can figure out the way to correct this.

Thanks,  
Ryan


Tags: butler

trigger
Failed to change profile photo
Asked by Gigi Palacio:

Hi,

I just created my Trello account and I can't change my profile photo in the Atlassian website. I cleared my iPhone cache and it didn't help. Any suggestions?


Answers:
author: Jose Luis Gaitan
body: Hello, [@Gigi Palacio](/t5/user/viewprofilepage/user-id/4560458) ;

Sometimes, changes in Atlassian profile takes time to update. Try to review the changes in some minutes (maybe an hour, even). If this don't work, please tell me again.

comments: author: Gigi Palacio
body: No. Waiting didn't work. Switching browsers did. I mainly use Brave. Once I switched to Safari the issue was resolved.


Tags: profile
Does anyone know if you can import boards from KanbanFlow to Trello?
Asked by natasha:

Hi,

I am currently using KanbanFlow but looking to move over to Trello, is ther any easy way to transfer the information over without having to copy and paste everything?


Answers:
author: Brittany Joiner
body: [@natasha](/t5/user/viewprofilepage/user-id/4560082) does KanbanFlow have a way to export boards to CSV? if so, then you can use Crmble to import your boards from that CSV!
How to turn on the new Trello?
Asked by Babak Fakhamzadeh:

I was asked if I wanted the new Trello experience (with the sidebar). I was too quick and pressed "No", where I should have pressed "Yes".

Now I can't see how I can switch to the new layout.

How do I switch to the new layout?


Answers:
author: Babak Fakhamzadeh
body: I contacted support directly. They told me I had to visit this URL to turn on the feature:

<http://trello.com/{{my> user name}}/labs


author: Brittany Joiner
body: [@Babak Fakhamzadeh](/t5/user/viewprofilepage/user-id/4560047) try logging out and then logging back in - maybe it will ask again? Also check somewhere in your profile settings - there might be something asking if you want to switch to new sidebar.

comments: author: Babak Fakhamzadeh
body: Thanks. Logging out/in doesn't do the trick.

Yes, I'm sure there's a setting somewhere. I looked, couldn't find it. So, my question is, where is this setting?


author: Brittany Joiner
body: Might need to [reach out to the Trello support team](https://trello.com/en-US/contact#/) and ask


author: Babak Fakhamzadeh
body: Ok. Done. I started that, and then Trello told me that it would be faster to ask in the forums. Hence why I posted the question here.


author: Brittany Joiner
body: [@Babak Fakhamzadeh](/t5/user/viewprofilepage/user-id/4560047) ah interesting. Yeah I'm not sure about it, but someone else may be able to jump in with an answer!
Automation for when list has X number of cards?
Asked by Versiris:

I see this rule option in Butler but I'm confused about its use. I'm trying to make a list that will only allow 3 tasks on it, and the rest will get moved to another list.![21-09-16-4145.png](https://community.atlassian.com/t5/image/serverpage/image-id/160529i165ECCBEFF6FDAC5/image-size/large?v=v2&px=999 "21-09-16-4145.png")

Except when I select this it starts talking about "the card". what card?

![21-09-16-4146.png](https://community.atlassian.com/t5/image/serverpage/image-id/160530iD69EBE099E681D21/image-size/large?v=v2&px=999 "21-09-16-4146.png")

There are no steps before this saying a card is moved or anything so I'm confused what this does. Can anyone help?


Answers:
author: milynnus
body: [@Versiris](/t5/user/viewprofilepage/user-id/4559272)

I think what it means is that if list is empty and you start moving in cards, then the 3rd card will be move to another list.

Like all other rules, it is not retrospective - meaning if you have already 3 more more cards when the rule is created, it will not move any cards. Try it.

comments: author: Versiris
body: Yeah I figured it out but couldnt delete my post, lol thanks!


Tags: automation

butler
How to turn off the sidebar?
Asked by Adrian Ferrante:

Anyone tell me how to turn off the new side bar? On my laptop it asked me if i wanted it and i said no so it's off but on my desktop it didnt ask me and I cant get it off?


Answers:
author: Brittany Joiner
body: [@Adrian Ferrante](/t5/user/viewprofilepage/user-id/4559444) and [@Vladan](/t5/user/viewprofilepage/user-id/4561379)  

i saw someone post somewhere else that they reached out to support and they said you can go here to turn it off:

[http://trello.com/{{my](http://trello.com/%7B%7Bmy) user name}}/labs

comments: author: Adrian Ferrante
body: Amazing thanks!


author: Vladan
body: I have the same problem! I use vertical monitor orientation for Trello and this new always visible vertical sidbar is a breaker. I cannot see whole 4 columns, so 4th column is visible only partially. Also seeing the sidebar is frustrating and I focus on it all the time even when folded.

comments: author: Adrian Ferrante
body: Yeh it's annoying i just want it off there should be an option!


author: Brittany Joiner
body: [@Adrian Ferrante](/t5/user/viewprofilepage/user-id/4559444) I'm not sure how to turn it off, as I believe they're trying to roll it out to all users now. If you have some feedback on why you don't want it, I'm sure the product team would love to hear that so they can improve it and make it more useful! Here's a short typeform to [provide feedback](https://trello.typeform.com/to/xtXa4sVq?team_status=UNKNOWN&memberid=51926262f561a563230009a0) about it.

comments: author: Adrian Ferrante
body: That form is no good doesn't give you an option to say why you don't want it and what the problems are
Sharing IG post to Trello to create a card?
Asked by Megan:

Within IG, I can attempt to share a post to Trello and I track through to my Boards and then my lists, so it looks like I should be able to create a card on that selected list, but the "Save" option is greyed out such that I can't select it. Its doing exactly what I want, just can't complete it. Thoughts on why it won't allow me to save it?


Answers:
author: milynnus
body: [@Megan](/t5/user/viewprofilepage/user-id/4559297)

I tested it with my own IG, and it creates a link on a card "Share". It does not actually upload the picture. In fact the link brings you back to IG to the page with that photo plus part of the gallery.

If you key in some text, the "save" button will be active and the text replace the "Share"

comments: author: Megan
body: Ah, yes, keying in text then enabled me to Save it. But you're right, the actual image doesn't come over, just the link. If anyone has an easy way to save IG images as a card in Trello, that is ultimately what I'm looking for.


author: Rafael Stahelin
body: following
Why are comments not preserved when creating card from template?
Asked by Dane Salmon:

Hi again,

I'm having a issue with Trello concerning how a card is created from a template. I'm not sure if this is a bug or a flawed design but I was of the impression that everything added to the card template would manifest in card instances created from it. Currently, I have comments in templates that are not being transferred to the card instance.

I don't know if this arose as a result of my Premium free trial ending and causing some aberrant restriction.

Nevertheless, It is a great inconvenience to not have the comments transferrable as they comprise the bulk of the templated information.

Any form of help on this would be appreciated.

Thanks


Answers:
author: Brittany Joiner
body: [@Dane Salmon](/t5/user/viewprofilepage/user-id/4531127) i believe this is intentional behavior, as in my experience, comments are usually unique to a card content. For example in my use cases, comments are often a discussion section, rather than core content of the definition of a card.

Would there be a way for you to incorporate what you have in the comments in the card description? If you like how things are separated in comments, you could use some markdown formatting to break it into groups.

comments: author: Brittany Joiner
body: Here's an example of what I mean.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/160601i05B33BA9E3F538A7/image-size/large?v=v2&px=999 "image.png")


author: Dane Salmon
body: I see.

Thanks Brittany.
Quadro exclu?do por acidente!
Asked by Beag? Viagens e Turismo:

Pessoal, por favor me ajudem!

Exclu? acidentalmente um quadro cheio de documentos no Trello!

Tem como recuperar?

Me ajudem!

Muito obrigado!


Answers:
author: Vero Rivas
body: Hi [@Beag? Viagens e Turismo](/t5/user/viewprofilepage/user-id/4559049)

Look at this post, maybe can help you

<https://help.trello.com/article/801-deleting-a-board>

Cheers
Weekly report
Asked by Canvas Bookings:

Who are we: Nightclub

What I use Trello for: I have 3 boards( Weekdays, Friday, Saturday) that I use to track events (in a list ) Then in each list I have our Booths that I track who wants what and how far along the process we are with them.

What I would like to do: I have seen in the automation tab that I can get a report sent out but this will list every, list every time I have requested a report(i.e every Sunday)   

Is there a way of making it send a report every Set day and only include the first 4 Lists?  

I achieve a list when that week is has passed.


Answers:
author: Brittany Joiner
body: [@Canvas Bookings](/t5/user/viewprofilepage/user-id/4558854) I'm not entirely sure I understand, but could you solve this by adding due dates to the cards and creating Butler reports each week based on upcoming due dates?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/160446iD58CF40CC3C60E15/image-size/large?v=v2&px=999 "image.png")

You could use Bulk Actions power-up to quickly set card due dates for all the cards/booths in a list to be on the event date. And then set up a rule for every {pickDay} to send a report with due date in last than 7 days or something, like that. Would that work?

comments: author: Canvas Bookings
body: ![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/160459i5DD5600FD68AB1CE/image-size/large?v=v2&px=999 "1.PNG")At this point in time i dont think i use trello to its full use .  

Am i able to show you on Discord or a streaming service and pay your your time ?


author: Brittany Joiner
body: [@Canvas Bookings](/t5/user/viewprofilepage/user-id/4558854) sure! If you want to [shoot me an email](mailto:brittanyjoiner15@gmail.com) we can coordinate


Tags: automation
Custom Confiforms in Confluence
Asked by gellymerdianto1234:

I Have a question how to customize Confiform in Confluence ??maybe some one can help answer it in the community,Thank You So Muach


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@gellymerdianto1234](/t5/user/viewprofilepage/user-id/5070489)

Welcome to this community. How would you like to customize ConfiForms? What specifically are you looking to customize?

Alex


Tags: cloud

confiforms

confluence-cloud
Remove Partial Border on HTML Macro
Asked by Sean Seemann:

Hi,

I am trying to insert a scrollable text section into Confluence and achieved this with the HTML macro and DIV.

![Screenshot 2022-11-08 at 10.15.13 AM.png](/t5/image/serverpage/image-id/224733i5BC7739127BEF2C4/image-size/large?v=v2&px=999 "Screenshot 2022-11-08 at 10.15.13 AM.png")

However, the macro is adding a border to the right and lower left of the section that i can not seem to remove:

![Screenshot 2022-11-08 at 10.16.23 AM.png](/t5/image/serverpage/image-id/224734iA523DC6B0E338DB2/image-size/large?v=v2&px=999 "Screenshot 2022-11-08 at 10.16.23 AM.png")

Is there a way to remove this border?


Answers:
author: Brant Schroeder
body: [@Sean Seemann](/t5/user/viewprofilepage/user-id/3343474) I think it might be coming off of the DIV. Can you add css to remove it?


Tags: confluence-server

html

server
How can I give access to someone - space admin left the company
Asked by Thurayya Tabbara:

Im a participant in a space and I need to give access to another team member but Im not admin and unable to share it with them. please advise


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Thurayya Tabbara](/t5/user/viewprofilepage/user-id/5074004)

If you are not a confluence admin, then you can't invite anyone to that instance. You either ask your old admin to login on final time and make you an admin ooor.. nothing more can happen (since you are on a free plan).


Tags: cloud

confluence-cloud
Locked my confluence page
Asked by gokulakannan.elumala:

I need help to open my confluence


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@gokulakannan.elumala](/t5/user/viewprofilepage/user-id/5073984) ,

welcome to the Atlassian community!

Please provide us more information about your issue so that we can try to support you.

Fabio


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

We cannot help you without any description of the actual problem.


Tags: cloud

confluence-cloud
Demander la restauration d'un espace
Asked by serge-alain.ahekpa:

Bonjour,

Suite ? une suppression inopin?e d'un espace, serait il possible d'avoir la restauration de la veille ? disposition? Merci


Answers:
author: Trudy Claspill
body: Bonjour,

Bienvenue dans la communaut?.

Malheureusement, les espaces supprim?s sont d?finitivement supprim?s et il n'y a pas d'option de restauration ? moins que vous n'ayez cr?? votre propre sauvegarde. Faire r?f?rence ?:

<https://support.atlassian.com/confluence-cloud/docs/delete-a-space/>

comments: author: Vish Reddy _Revyz_
body: Welcome to the community [@serge-alain.ahekpa](/t5/user/viewprofilepage/user-id/5073949)

I represent [Revyz](https://www.revyz.io/), [@Trudy Claspill](/t5/user/viewprofilepage/user-id/3569011) is correct unfortunately once you delete a space in confluence or an issue in Jira, that data is lost for ever unless you backup your data.

Thats what inspired us at [Revyz](https://www.revyz.io/) to build a [backup \& restore app](https://marketplace.atlassian.com/apps/1228694/revyz-backup-restore?hosting=cloud&tab=overview) for Jira cloud our focus is on granular restore of Jira objects.

We are also building a solution for Confluence, but it is not yet ready.

Please reference [Atlassian Cloud Security Shared Responsibilities](https://www.atlassian.com/whitepapers/cloud-security-shared-responsibilities) - An excellent read on who is responsible for the data within Atlassian app's and under what condition.

Summary - *For an data related mishaps occurring due to Atlassian's infrastructure, then Atlassian will be responsible, on the other hand if the data destruction was due to accidental or malicious actions on the customer side then the customer is responsible and hence the recommendation is for customers to make backups of their data.*


author: serge-alain.ahekpa
body: Merci pour vos retours et vos informations pertinentes.


Tags: cloud

confluence-cloud
Can Guests See Embed Jira Issue in a Confluence space
Asked by Melissa Lato:

I have created a Company wide Confluence Space for users to track progress on Jira Issues as a summary. However, I have been unable to create a view of the Jira Issues in confluence that can be seen using the Guest or Anonymous users. is this possible?

Also when trying to export the Confluence spaces it doesnt export the list of Jira issues with the detail in a PDF?


Answers:
author: Shana Blackstone
body: We are having this same issue with displaying Jira issues for a guest. We want to create spaces to invite our larger customers to so that they can see the Jira issue associated with their specific company. We are using the specific JQL to pull only the relevant tickets. As another business case, I would imagine you might want to share a Jira issues view with a contractor.

This is what a guest sees:

![Guest view of Jira issues.png](https://community.atlassian.com/t5/image/serverpage/image-id/224993iBAD24853F88B63F7/image-size/large?v=v2&px=999 "Guest view of Jira issues.png")


Tags: cloud

confluence-cloud

export

guest

user
Confluence cloud missing app
Asked by Silke Baumgarten:

We are currently using confluence on our server but will have to move to the cloud. Now I have started to look at the migration wizard. To my dismay I saw that the addon "include content" is not available on Confluence Cloud. We use the app on thousands of pages in our Confluence instance, so you can imagine how bad it would be for us if there was no replacement. I already contacted the developers at keysight, they say they don't plan to migrate to the cloud, they are on data server.  
We looked for a replacement app that let us to mirror content within our confluence instance. It is of the highest importance that this content can be a single word and is displayed inline. I haven't found anything.  
What should we do? We are a small team so we can't move to data center.  
Thank you for your help!


Answers:
author: Nic Brough -Adaptavist-
body: I can't find anything that can do what I've read from the description of the app either.

I don't think you can actually modify the UI of Cloud like that (yet) with an app, I think you're going to have to have a re-think.

Could you explain a bit more about what you are doing when you "mirror" Content? What is it for, what is it doing for you?


Tags: confluence-cloud

migration-customer-care

server
How can I insert a link that will open in a new tab?
Asked by Lisa Bauer:

I have inserted a link that leads to another confluence space. But I'd like it to open in a new tab. Is that even possible?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Lisa Bauer](/t5/user/viewprofilepage/user-id/5073877) and welcome here!

As per documentation [Links](https://confluence.atlassian.com/doc/links-776656293.html), Confluence doesn't provide an option to configure a link to open in a new window or tab. Users can choose to right click / CTRL+click the link if they want to open it in a particular way or if you go with the mouse over you can decide to open it in a new tab.

![Immagine.png](https://community.atlassian.com/t5/image/serverpage/image-id/224670i332AB10CD3E23BD0/image-dimensions/212x205?v=v2 "Immagine.png")

if you are on a server instance you could use [Link Opener for Confluence](https://marketplace.atlassian.com/apps/1217707/link-opener-for-confluence?hosting=server&tab=overview) plugin.

Another option is to use HTML Macro adding html like this

```
<a href="https://www.google.com/" target="_blank">The Google</a>
```

Hope this helps,

Fabio


author: Gaby
body: Insert link as INLINE link - publish page - go over the link in display mode with the mouse pointer - a function image will appear - open function in new TAB - select.

Application in the Cloud in EDGE Browser

Greetings - Gaby
PRD For Product Team - Help With PRD improvement
Asked by Assaf Eitan:

Hi Atlassian community,

My product Team uses confluence to create A PRD doc and the way confluence suggests today is not enough.

I want to check if the following flow of creating PRD with Confluence\<\>Jira integration is possible somehow.

*++**The flow:**++*

* Create in confluence the epic + User stories from **text -** for example I have a table of an Epic and when marking a summary it will create a User story in JIRA - ++**Today it's possible and being used.** ---\>**Even though**++ it can only use Jira fields, if there is a way doing that with custom field as well it would be great
* Then. When a Jira issue that I created from confluence changes, I want that the issue that I created in confluence will change too (not the issue object only but the free text that I used for it's creation and it's in the table of Requirements)
* What I mean above is that if I have a column for the text description of the issue that I marked for the creation of that issue. Now if I changes the description in the Jira field on Jira I want it to change the free text of that same issue in the confluence table

If someone knows about something like that please let me know !

+ Every other way /add-on that can automate and make he PRD process in **one** place and easier will help as well!

Thanks in advance for any help in the matter,

Assaf


Answers:
author: Assaf Eitan
body: [@Dave Liao](/t5/user/viewprofilepage/user-id/523242) Thanks for the answer ! I looked at it, maybe it will help but Im not sure when it will be released.

Anybody else maybe knows if there is a solution like this?

Thanks for any help !


author: Dave Liao
body: Confluence Cloud will be getting Automations soon, which might let you tightly-couple Jira and Confluence in the way you're describing: <https://support.atlassian.com/confluence-cloud/docs/what-is-confluence-automation/>

With the current Cloud feature set I don't believe this is possible, but hopefully I'm wrong.


Tags: cloud

confluence-cloud

jira
How long is it to migrate data from notion?
Asked by Julie Lanzarotti:

Hi,   

We are currently using notion as a knowledge sharing tool.   

I am reviewing our internal tools and looks like we are also paying for confluence as a knowledge sharing tool.   

<br />

If I were to migrate all the data from notion, How seamless will this be?  

How long will it take?

Kind regards,

Julie


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Julie Lanzarotti](/t5/user/viewprofilepage/user-id/5073694) and welcome to the community,

From what I read it's going to be cumbersome to do that. Here's a thread that you might find interesting <https://community.atlassian.com/t5/Confluence-questions/How-can-I-migrate-from-Notion-to-Confluence-data/qaq-p/1546846>

You can also try this app [https://marketplace.atlassian.com/apps/1228889/notion-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1228889/notion-for-jira?hosting=cloud&tab=overview) which could be the way to go.


Tags: cloud

confluence-cloud