youngmon/atlassian-qna huggingface dataset:
Different upgrades for one workspace?
Asked by Frauke K?hn:

Can I upgrade the same workspace to **three Standard billable users** **and to one Premium billable user** ? Or can I only upgrade **all billable users** of one workspace to Standard **or** Premium? Thank you!


Answers:
author: Rafael Dill
body: Hi Frauke, welcome to the community! Our billing is processed as a whole on the upgraded Workspace, so it's not possible for you to have different users on different plans under the same Workspace.  

If you have any additional queries, please take a look here at our detailed page on our plans and how they work - <https://trello.com/en/pricing>  

Do not hesitate to get in touch if there are other questions that we can help with!  

<br />


Tags: upgrade
Are all guest observers charged separately?
Asked by Santos, Victor:

When I invite an observer with the link, am I charged for all these people who access my board?


Answers:
author: Brittany Joiner
body: [@Santos, Victor](/t5/user/viewprofilepage/user-id/5041928) yes you are charged for them if they're on multiple boards. But if someone is only on one board in the workspace, you won't be charged for them

comments: author: Santos, Victor
body: Thanks for the reply!
Visibilidade de modelo de template ap?s cancelamento de Plano Premium
Asked by Lyvia Lima:

Eu gostaria de entender o que acontece com o modelo de quadro criado se ap?s subir como Modelo a assinatura do Trello Premium for cancelada. Este quadro continua como Modelo ou ele tamb?m sai da lista de modelos da plataforma?


Answers:
author: Rafael Dill
body: Oi Lyvia, bem-vinda ? comunidade! Interessante a sua pergunta. Quando voc? tem o plano Premium, o Trello habilita op??o de poder criar modelos ? partir de quadros e criar quadros ? partir de modelos.  

Quando o seu plano Premium acaba, voc? n?o perde os modelos salvos, mas perde a habilidade de criar novos modelos e de criar novos quadros ? partir dos modelos que voc? tem.  

Espero que a informa??o tenha sido ?til. Caso tenha mais alguma d?vida, n?o hesite em nos chamar!
Can someone please tell me what happens to all my saved e-mails after Dec. 15th?
Asked by Glenn Williams:

Where will all my e-mails go


Answers:
author: Alex W
body: [@Glenn Williams](/t5/user/viewprofilepage/user-id/5040924) - please see my reply on your original question, <https://community.atlassian.com/t5/Trello-questions/What-happens-to-all-the-saved-e-mails-after-Dec-15-when-you/qaq-p/2146549#U2152607>

You may need to raise this with the dedicated team for the Outlook add-in over at Microsoft.


author: Omar Mohamed Fathi
body: did you check the global mail settings ?
Is it possible to relate a list between 2 different boards?
Asked by Daniela Dias:

Is it possible to relate a list between 2 different boards?

That is, having a list on my private board and making it available to another user who is not included in the initial board?


Answers:
author: Dan
body: Depends how integrated you want the lists to be. Do you want them to have information flow both ways? that is if you make a change to a card then the same change is made to the other board, and if they make a change to a card the same change is made to your list? If so the only real option is to use a paid power up like Unito. That said your boards still need to be in the same workspace I believe.

If you just want the other person to see the cards you create you can create a rule like:

*** ** * ** ***

when a card is created in list "Your List", create a new card with title "{triggercardname}" in list "Their List" on board "Their Board"

*** ** * ** ***

Hope this helps
Is it possible to automate cards to move lists in sync on multiple boards?
Asked by Ella May:

I'm going to try my best to explain this clearly..

I have multi boards, each for different clients and one master board with all cards on from all of the client boards. I have added the '2-Way Board Sync and Mirroring' Power-up which has solved keeping everything up to date in multiple places.

This is my dilemma:

All my boards are set up with the same lists, but I currently have to manually move each card from list to list across each board - is it possible to mirror or automate cards so that when I move it to a new list on my master board, that it will move to the same list on the client specific board?

Hopefully that makes sense, any help would be appreciated!


Answers:
author: Ryan
body: Hi Ella,

I'd recommend reaching out to Unito directly for this, as I'm sure they've had similar requests in the past so might already have a solution for you or ideas on how you could achieve something similar. It might be possible to do something within Trello using Butler, but I would be worried that this might cause some sort of conflicts with the syncing that you already have set up with Unito.

Someone else in the community might have had experience with this though, so hopefully they'll reach out if they have an alternative for you.

Thanks,  
Ryan


Tags: automation

power-up
I can't access my repeat list to make edits and changes at times.
Asked by Brent Ackors:

Approximately 50% of the time, I try to access my repeat list and I get a message to "try again later"....


Answers:
author: Omar Mohamed Fathi
body: can you send screenshots ?

comments: author: Brent Ackors
body: The next time it happens, I certainly will capture a screen shot. It does not always happen...totally random.
automatiser la jout d une checklist
Asked by lionel zakarian:

Bonjour, j'ai une regle qui rajoute des utilisateurs sur une carte qui va arriver dans trello depuis un mail cela fonctionne.

Je voudrais ajouter dans la regle une checklist qui existe sur une autre carte de mon tableau.

exemple lorsque la carte se cr?e cela m'ajoute la checklist de la carte (Pc)

il y a les options pour faire cela j'ai test? dans tous les sens et cela ne fonctionne pas.

je ne serais pas contre un peu d aide svp

merci


Answers:
author: Brant Schroeder
body: [@lionel zakarian](/t5/user/viewprofilepage/user-id/5041634) Welcome to the Atlassian community

I would suggest making a template with the checklist on it and creating a new card using the template. <https://support.atlassian.com/trello/docs/creating-template-cards/>
Add IRL links to cards
Asked by Alex Alekseev:

Is it possible to add IRL links to cards that would open like regular URLs? For example, I would like to be able to open my Obsidian vault from within Trello by creating a link card with the IRL, say, "obsidian://open?vault=vaultID". I tried attaching this IRL as a link, but Trello does not parse it and does not open it.


Answers:
author: impavidum
body: [@Alisson Sartor](/t5/user/viewprofilepage/user-id/4632882)is this on the integrations roadmap?

[@Alex Alekseev](/t5/user/viewprofilepage/user-id/3961506)you can open an obsidian file in the app by pasting the URI in the description. It does not collapse into a link and displays the full URI, but it works..

comments: author: Alex Alekseev
body: Thanks a lot, it does work! I just thought it would work as a link attachment, but at least it works in the description.


author: Alisson Sartor
body: Hello, Alex!  

As you can check on the link below, Obsidian is not one of the integrations for Trello at this moment.  

<https://support.atlassian.com/trello/docs/link-cards/>  

Kinds regards  
Alisson  
Trello Team
We have basic trello account an admin of a workspace has left and we need to change the board?
Asked by Carole Brown:

I emailed support@trello to be forwarded to this automated system! I need to change an admin of some boards of someone who is no longer with the company and no access to their email or atlassian account?


Answers:
author: Suzie M
body: Hi Carole,

Thanks for getting in touch. Glad to help with this!

It happens pretty frequently that someone who was the only admin of some boards leaves the company associated with those boards. You can check out some options for changing the admins of a board here: <https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board>.

Let us know if you have any more questions or concerns!

Sincerely,   
Suzie.  
Trello Support Team.
Premium Workspace billing
Asked by paveltrka:

Hi!

I find Premium billing very confusing without a clear basic explanation of how billing for workspaces works (if I'm not missing something anywhere in emails and <https://trello.com/pricing> and <https://trello.com/premium>).

I'm using Trello for many years, and after transitioning to workspaces, I thought Premium was activated for my whole account and not for individual workspaces, but now I noticed that it is probably not the case.

Do I get it right that each workspace is set to Premium and billed accordingly separately?

On <https://trello.com/pricing> there is "**Per user/month if billed annually ($12.50 billed monthly)**" and no mention about workspaces. It looks like standard Pricing page like on other services where you see what you pay monthly for your whole account. No mention about something like workspaces.

There is "**Unlimited Workspaces"** listed in the **Enterprise** plan, so that sort of implies that the Premium plan for workspaces is working differently, but again - where is the explanation? Is there a limit for workspaces on Premium? how they are billed?

And in <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/> such information is missing too, there is mainly information regarding billing users.

Thanks for the clarification,

Pavel


Answers:
author: Ryan
body: Hi Pavel,

Ryan from Trello Support here - sorry to hear that our pricing structure isn't very clear for you! I've noted this down so that we can clarify this better.

I can confirm that our subscriptions are for Workspaces rather than accounts. This means that if you have multiple Workspaces you can choose to upgrade one of your Workspaces, or have a separate paid subscription for each Workspace.

I'd recommend just upgrading one Workspace and then you can move all boards that should use the paid features over to that Workspace. If you currently use Workspaces to group your boards under categories, you could take a look at our [Collections feature](https://support.atlassian.com/trello/docs/creating-collections-for-premium-workspaces/) which helps you to categorize your boards a little more.

Thanks,  
Ryan


Tags: billing

premium

workspace
How to report Trello users who harass?
Asked by Carlos:

Wish to not only report FVN_News but show trello the legal file I have against them. Where and how can I do that?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You'll need to talk to the administrators of the workspace that is being abused.

If the whole site is abusive then report it to abuse@atlassian.com - ideally forward one of the emails.

comments: author: Carlos
body: Thank you
POST by API is not adding cards
Asked by Ednaldo Soares:

Recently we are experiencing a problem that when inserting the card through the API, it is not showing in our Trello panel, is anyone experiencing this?  

The code below was working, it stopped overnight  

xhrCard.open('POST', '<https://api.trello.com/1/cards?name=>' + encodeURIComponent(cardName.trim()) + '\&desc=' + encodeURIComponent(cardDescription.trim()) + '\&idList=' + defaultList + '\&idLabels=' + GetLabelId(cardLabel) + '\&key=' + apiKey + '\&token=' + apiToken);  
xhrCard.send(data);  


Answers:
author: Ednaldo Soares
body: Can anyone tell me if I need to pay, if any policy has changed. Today we use the free plan, are there any limits for using the API on the free plan?
Incoming Trello emails getting quarantined
Asked by Anthony:

We have a user who is not getting Trello emails. They are getting quarantined by the mail system.

It appears that the original client IP addresses are on some blacklist addresses?


Answers:
author: Alisson Sartor
body: Hello, Anthony!  

Since we're going to need more details regarding this situation, can you open a request with Trello support directly?  

<http://www.trello.com/contact>  

Kind regards  
Alisson  
Trello Team


Tags: email
Card Numbers Not showing
Asked by Eunice Kibanya:

I need your help. My card numbers are all fine upto number 11. From there it skips to number 17. The rest are flowing just fine. Could this be a result of cards I deleted? Can I have my numbers flowing in order without the deleted cards affecting my flow of card numbers? Thank you for your help


Answers:
author: Alisson Sartor
body: Hello!  

Since we're going to need more details regarding this situation, can you open a request with Trello support directly?  

<http://www.trello.com/contact>  

Kind regards  
Alisson  
Trello Team

comments: author: Eunice Kibanya
body: Thank you very much for your response, on it right away
Repeating list that each member can check off
Asked by Marla Lopez:

We have a wine bar with 7 employees. Wanting to make two things:

1) A daily (repeating) OPEN \& CLOSE check list - same items every day, just want each employee to check them off each day they work. Concerned once they check off the checklist, then it's no longer there for the next day?

2) Looking to make an announcement "page"/board? These will be announcements I upload on a regular basis, but each employee can check off to show they've read it, then where do I check to see they've read the announcement?

Forgive me --- I a noobie! Also, in my 7th decade of life! It's been a great RIDE!! :-)


Answers:
author: Dan
body: Hi Marla,

This is definitely doable and you have a few options depending how you want to do it.

1)

You could either use "Calendar rules" or a power up like "Card Repeater".

For this I would use the Calendar rules as it it more native to Trello.

For the Calendar rules option, which can be found on the list on the left after you open the automation settings, I would set up a few rules like this:

*** ** * ** ***

***every weekday at 8:00 am,***

***create a new card with title "Employee #1 Open"***

***in list "Employee # 1"***

***and add the "Open" checklist to the card***

*** ** * ** ***

This can be repeated for every employee and for both open and close.

Then I would add a Butler rule like this:

*** ** * ** ***

***when checklist "Open" is added to a card,***

***add item "Sweep" to checklist "Open",***

***add item "Mop" to checklist "Open",***

***and add item "Restock" to checklist "Open"***

*** ** * ** ***

Here you can add the list of things you want your employees to do. If you want each employee's list to be different just add a condition to the trigger like this:

*** ** * ** ***

***when checklist "Open" is added to a card with a name starting with "Employee #1"***

*** ** * ** ***

Then all we need to do is add a few rules so we don't have lots of cards stack up.

The first one will remove cards once the checklist is completed:

*** ** * ** ***

***when checklist "Checklist name" is completed in a card, archive the card***

*** ** * ** ***

Then we set up another Calendar rule so that any cards that were not completed will also be removed:

*** ** * ** ***

***every day at 11:55 pm, archive all the cards in list "Employee #1"***

*** ** * ** ***

Unfortunately, you will have to do this for each list that you have on your board.

2)

This is much simpler. Look for the power up 'Voting" and enable it on your board. Then when you create a new card with an announcement, your employees can click on the "Vote" button inside the card which you can also see who has voted.

Sorry if this was very long winded, I wanted to break it down as much as I could.

Let me know if there is any problems with creating these rules.
All the tests passed, but bamboo build fails with a statement "No failed tests found, a possible compilation error occurred."
Asked by Yekkanti Kishore:

Hi,

I'm suppose to run some jbehave(automated) tests in bamboo. Once the tests run i'll generate some junit compatible xml files so that bamboo could understand the same. All the jbehave tests are ran as part of a script, because i need to run the jbehave tests in a seperate screen. Example script is as follows.

Ex: export DISPLAY=:0 \&\& xvfb-run --server-args="-screen 0, 1024x768x24" mvn clean integration-test -DskipTests -P integration-test -Dtest=\*

I have one more junit parser task which points to the generated xml files. So, once the bamboo build runs and even if all the tests pass, i get red build with the message "No failed tests found, a possible compilation error occurred."

Can somone please help me on this regard.


Answers:
author: Yekkanti Kishore
body: Turns out to be a simple fix.  

General bamboo behavior is to scan the entire log and see for any failure codes(1). For this specific configuration i had some 6 scripts out of which one of them was to kill the xvfb(frame buffer). For some reason server is not able to kill xvfb and that task was returning a failure code. Because of this, though all the tests passed, bamboo got one of this error codes from previous tasks and build was failing.  

Current fix is to remove the task which kills xvfb and the build went green! \\o/.


author: Radu Dumitriu
body: Not an expert in bamboo, but most such errors occur because the script does not exit with 0, so bamboo marks it as failed.

comments: author: Yekkanti Kishore
body: Yep in my case i was not using any maven task ny default. All of my tasks are the "command" script tasks and i execute even teh maven command using the script. I can see couple of stack traces in the log(which are not affecting my tests any way). I guess, bamboo by default will scan the logs(if i'm not using maven tasks) and looks at those stack traces and assume that there is possibel compilation error. I basically want how i can over come this, because bamboo was able to read my test reports and it knows all of my tests are passed.


author: Przemek Bruski
body: The most likely cause for this problem is that the xml files are not found (or cannot be parsed due to an invalid format). What path are you using to specify xml files location?  

comments: author: Yekkanti Kishore
body: Actually, Bamboo is able to find the xml files and generates a good report. Please look at [https://ci.openmrs.org/browse/FUNC-APPTEST/latest](https://ci.openmrs.org/browse/FUNC-APPTEST/latest.). You can see that bamboo found and succesfully parsed 26 files( I have only 26 tests in the application) and hence it says 26 tests passed.


author: PiotrA
body: Hm... is it possible that there are (apart of those valid 26 .xml files) also other .xml files in the same path? I was wondering if there could be some temporary 27th .xml file with invalid format generated that would trick Bamboo's junit parser to think there is a "compilaction error"...
Bamboo: copying and modifying email template file does not take effect
Asked by Rafael Campana:

Hi,

We're running Bamboo 4.1.1 build 3102.  
I've followed what's in the [online docs "Modifying notification templates"](https://confluence.atlassian.com/display/BAMBOO/Modifying+notification+templates), by copying either only the one file I'm interested in or all the files from:

C:\\Program Files\\Bamboo\\webapp\\WEB-INF\\classes\\notification-templates\\

to

C:\\bamboo-home\\templates\\notification-templates\\

Specifically modified the file BuildCompletedHtmlEmail.ftl with text that I know it will show up, but it does not work. In my case, the build is successful, and it sends HTML email that contains specifically the following for example: "1234 tests in total." So I added "SSSSS" to the end of the string in line 17 of BuildCompletedHtmlEmail.ftl:

```
&lt;strong&gt;${testSummary.successfulTestCaseCount}&lt;/strong&gt; tests in totalSSSSS.
```

but no matter what when the new email comes in, it still says "1234 tests in total."

I did verify that the bamboo home directory is set to C:\\bamboo-home\\ and I've added the notification of "All Builds Completed", "Notify After 10 Consecutive Failures", "Notify On All Build Errors". The last two can't be it as the build is successful.

I also tried modifying "ChainCompletedHtmlEmail.ftl" but the same thing, no changes to emails. According to the docs, you don't have to restart the service...

Atlassian, please help!

Thanks


Answers:
author: bmccoy
body: Hi,

We have introduced some template caching between now and writing those docs. I haven't tested it, but its possible that you do need to restart now. Would you mind performing a restart and letting me know whether it works or not?

Thanks,

Brydie

comments: author: Rafael Campana
body: Yes, that did it! Could you make sure to update the docs? I wasted too much time on this...

thanks


author: bmccoy
body: Sorry about that. I've raised an issue to get the problem looked at.

<https://jira.atlassian.com/browse/BAM-11897>

Thanks for validating it for me.

Cheers,

Brydie
Unable to change Source Repositories for existing Plans within Bamboo
Asked by Matthew Hillier:

With the update of Bamboo this weekend I am no-longer able to modify the Source Repository of any existing plans which are using the OnDemand Subversion repository type. All other options seem to be fine and will save correctly and I have verified that this doesn't affect new Plans created since the upgrade, only existing ones.


Answers:
author: Bastiaan Jansen
body: This is indeed a know issue that surfaced after the upgrades. Please take a look at [this KB article](https://confluence.atlassian.com/display/BAMKB/Cannot+edit+Source+Repositories+after+OnDemand+Bamboo+upgrade), this explains how to fix this behavior:


author: Matthew Hillier
body: Actually, the method in the KB article didn't work for me or one of your Support guys. However this now seems to have been resolved since I last tried it, so I'm guessing something has been fixed..


author: Jay Barra
body: When you try to delete the repository from the plan does it say "Null" as the error message?


Tags: cloud
Release 4.1.2-ondemand-rc3 does not work with our builds
Asked by Andrew Paterson:

Came into work today to find out our Bamboo platform has been updated. Been trying to create and test new builds for our projects and it takes about 20 minutes to check SVN and it doesn't run the targets in our ant build scripts. The job just fails and doesn't create an artifact (jar file). It recognises the targets it needs to run but doesn't execute them. Not sure if this is an ANT issues. Currently we are using 1.7 but it looks like bamboo is using 1.8.

Anyone else having similar issues?


Answers:
author: Andrew Paterson
body: I raised a ticket with your support team and they investigated and found out the problem related to what you said. Currently just running a build now.


author: Przemek Bruski
body: Is there anything interesting in the build log? Have you tried running the build locally against Ant 1.8?

comments: author: Andrew Paterson
body: Please find attached a copy of the build log. It won't work locally due to way it accesses the projects in SVN


author: Andrew Paterson
body: these are two lines taken out of the log file where it seems to be failing:

command 16-Jul-2012 10:30:57 Beginning to execute external process for build 'Deployments - Test Console WAR - Common Jar'\\n ... running command line: \\n/opt/apache-ant-1.7.1/bin/ant\\n -Djava.io.tmpdir=/tmp/HOSTPLAT-TCW-CCJ\\n -f\\n HOSTPLAT/trunk/com.compliantphones.common/build.xml\\n clean\\n jar\\n ... in: /home/bamboo/bamboo-agent-home/xml-data/build-dir/HOSTPLAT-TCW-CCJ\\n ... using extra environment variables: \\nJAVA_HOME=/opt/jdk-6\\nANT_HOME=/opt/apache-ant-1.7.1\\nPATH=/opt/jdk-6/bin:/opt/bamboo-elastic-agent/bin:/opt/jdk-6/bin:/opt/maven-2.1/bin:/opt/maven-1.0.2/bin:/opt/ant-1.8/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/opt/aws/bin:/opt/aws/amitools/ec2/bin:/opt/aws/apitools/ec2/bin:/home/bamboo/bin\\n  
simple 16-Jul-2012 10:30:57 Failing task since return code was -1 while expected 0  


author: Przemek Bruski
body: You can fix this issue by changing the path to ant to /opt/apache-ant-1.8.2 in image capabilities.

Support is working on rolling out a global update for that, so you can also wait a bit and the problem should go away.


Tags: cloud