youngmon/atlassian-qna huggingface dataset:
JIRA macro does not refresh when loading Confluence page
Asked by Robin DiNunzio:

I saw a related question asked, but the response was not clear to me (I'm a fairly new user). I have built a page in Confluence that includes several JIRA macros. Whenever I load the page, the macros don't automatically refresh. I have to actually click on the refresh icon in order to see the most current issues related to the filter I've set up in the macro. Can someone let me know if this is expected behavior, or am I doing something wrong? Thanks.


Answers:
author: Rodrigo Girardi Adami
body: Hi Robin,

As far as I know, refreshing the page should refresh the macros on it, unless something is going on. May I know the question you saw and also the app versions of Confluence and JIRA?

Have you tested within the latest versions and checked if the same behavior is replicated there?

EDIT:

I've tested with a Confluence 5.7.1 and JIRA 6.4 and I could replicate the issue. It's a bug related to the cache of the JIRA issue, which does not refresh automatically:

<https://jira.atlassian.com/browse/CONF-37385>

Cheers,

Rodrigo

comments: author: Robin DiNunzio
body: Hi Rodrigo - here is the link:Setting Confluence's "Jira issues" macro to auto-refreshI will conduct some additional testing now that I know that should work. We are using version 5.5.6. I'll let you know what happens. Thank you!


author: Robin DiNunzio
body: My Confluence page contains several JIRA macros that reflect a variety of different statuses in my workflow. When I create a new issue and reload the Confluence page, the issues appears correctly. However if I change the status of the issue and reload the page, the issue is not reflected in the macro that contains the status that I changed it to. I can only rectify this by clicking the macros' refresh buttons.


author: Robin DiNunzio
body: JIRA Project Management Software (v6.3.13#6344-sha1:62d2b41)


author: Rodrigo Girardi Adami
body: Hi Robin,I've opened a bug report for you here: <https://jira.atlassian.com/browse/CONF-37385>I recommend to comment and vote on it to increase it's priority. For now, the only workaround is to manually update the macro.Cheers,Rodrigo


Tags: jira
edit confluence page to look like a website
Asked by Chag:

what add-on can i use to change the confluence pages to look like a website? I'm using the cloud version.


Answers:
author: Rodrigo Silva
body: Hey John, I believe you won't find any other theme for Confluence Cloud besides those 2 already installed. This happens due the Restricted Functions. I also tried to find a template which fits your need, but I found none. Please share your thoughts!

Cheers,

Rodrigo Silva \| Cloud Support

comments: author: Nic Brough -Adaptavist-
body: I could also point out that it already looks like a website. Because it is one. You wouldn't be able to use it if it weren't a website.As Rodrigo says, your options on theming are limited to the handful available on Cloud, which don't change the layout much. If you were on Server version instead, you could install themes from the marketplace, write your own theme plugin, or go for the more advanced ones which let you do theme work inside the application (Brikit's Zen, RefinedWiki and Adaptavist's Themebuilder all do that, with varying levels of control over the result)


author: Chag
body: Yeah i apologize I meant more to change the theme and html, css etc. Is there a ticket to support this on cloud?


author: Alex Medved _ConfiForms_
body: including custom HTML into a page in cloud confluence is not supported... limitations of a "cloud"


author: Nic Brough -Adaptavist-
body: Yes, it has been raised as a request, and Atlassian closed it with "won't fix", as they don't want to support systems that a user could easily break and then have to draw on their resources to try to fix it (plus all the extra skilling you'd have to do with support). Far easier to prevent the problem at source, and keep things to a reasonably standard baseline.


Tags: cloud

confluence-cloud
How do I get started
Asked by Janet Carpenter:


Answers:
author: Mallmann
body: Hello Janet,

We have a lot of documentations that might help you here. For example: <https://confluence.atlassian.com/display/DOC/Getting+Started+with+Confluence>

You might also want to take a look at Atlassian University: <https://university.atlassian.com/2.0/>

Please, feel free to raise any questions here so our community can help you too :smile:

I hope it helps, Janet.

Eduardo


author: Rachel Robins
body: Hi Janet, we have a brand new series of blogs to help new users get started with Confluence - with lots of good ideas about what you can use Confluence for and how you can get started. I highly recommend checking them out here <http://blogs.atlassian.com/2015/04/introducing-confluence-101/>.

Enjoy!
Connecting to Confluence in a browser provided through Citrix-Receiver
Asked by Bernd Pollinger:

When remotely connected to our corp network via Citrix receiver I try to connect to our local confluence installation (currently residing as a test installation on a local server which is only reachable from the internal network).

I can reach the login page of confluence but trying to login results in the following:

1. login with wrong credentials: username or password wrong, try again.. (all is as intended)
2. Login with right credentials: return to empty login... rinse repeat (if I am stubborn enough to enter data again :smile: )...

The browser provided via Citrix is: IE11 Version: 11.0.9600.17633

image2015-4-28 18:45:40.png

The Confluence version is 5.7.3, installed on a windows server (afaik it is 2008R2 so it should be 64bit) Currently - because it is a test install - it runs on local Confl. Database

It runs the 10 user starter license.

If there is more info needed, please advise. TYIA for hints to solve this issue.

Web-logins on other internal servers are working.

Regards. Bernd.  
[](https://community.atlassian.com/t5/Confluence-questions/Connecting-to-Confluence-in-a-browser-provided-through-Citrix/qaq-p/353821?attachment-id=12372){#link_11888ad73d3d5f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/59752/1/image2015-4-28%2018%3A45%3A40.png){#display_11888ad73d3d5f_0}


Answers:
author: Bernd Pollinger
body: I would really appreciate an answer from the Atlassians, because the other Web-Apps do work. Unfortunately have to stick to another solution otherwise, because my externs connect though CITRIX.

comments: author: Oliver Lukanowski
body: Hey,

have you been able to solve the problem by yourself?

I?m having the same Problem.


Tags: citrix
Confluence: Seperate Pages with "hardcoded" headers
Asked by Marc:

Hello Confluence Users,

I want to give external partners access to specific pages on one of my conlfuence spaces

I found out, that I can restict the view of pages only on the first level. So if I want User X to only see ChildPage 2, this is not working at all!?

Space 1

----- Page 1 (Restricted)

------- ChildPage 1

------- ChildPage 2

----- Page 1 (Restricted)

------- ChildPage

As a workaround I though about only having pages on level one, and no subpages.

BUT: Is there a way to define non clickable "hardcoded" headers in the navigation Bar? Just like the "Page Tree" String on some Spaces.

Hope someone can help me out with that!

Marc


Answers:
author: Marc
body: Yeah, the post was a little bit unclear.. sorry for that.Basically I want to have all pages on the first level so I can restict them to any Person I want. But If I do that, there will be around 100+ Pages in the PageTree.To structure it a little bit better I though about Splitting putting a String as a static Headline in the NavBar and thenn list the pagetree with the corresponding pages.I did some more research and I think this is possible with the Documentation Theme and configure the Navigation Part of the Theme to what I want. Otherwise I have a hard time limiting access to Pages to external Customers.


author: Steven F Behnke
body: Marc, I understand some of what you're trying to accomplish but not enough yet: can you clarify or post screenshots of the issue?


Tags: confluence-administration
Q&A plug-in permissions in Confluence
Asked by Divya Ragatha:

Hello,

I have installed Q\&A plug-in on our UAT instance of Confluence and have provided access to users who need to see how this works. The plug-in access has been restricted to a certain group of users only. The user has been given admin access on the test space created for this purpose. However, the user is unable to see the 'Create Topic' option available for the plug-in. This seems to be available just for the system admins. Is there a way to make this option available to space admins as well?

Any help on this is highly appreciated.

Thank you,  
Divya


Answers:
author: Divya Ragatha
body: Hi Guilherme,

Thank you for your reply. I have already set up groups who need to be able to work with the plug-in. However, the users who do have access to it are unable to see the option to 'Create Topic' in the Topics tab.

Thank you,

DivyaQ\&A permissions.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Q-A-plug-in-permissions-in-Confluence/qaq-p/282913?attachment-id=11361){#link_119247ae545e10}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47962/1/Q%26A%20plug-in.JPG){#display_119247ae545e10_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Q-A-plug-in-permissions-in-Confluence/qaq-p/282913?attachment-id=11362){#link_119247ae545e10_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/47962/2/Q%26A%20permissions.JPG){#display_119247ae545e10_2}

comments: author: Guilherme Nedel [Atlassian]
body: Hi Divyia, would it be possible to paste a screenshot with the current permissions for each user in Atlassian Questions and Confluence itself? Does it happens for only for this couple of users, or it does happen with a greater group?


author: Guilherme Nedel [Atlassian]
body: Hello Divya, assuming you are refering to the Confluence [questions permission schema](https://confluence.atlassian.com/display/QUESTIONS/Permissions), please note to check if the permissions have been also assigned in " ![](https://confluence.atlassian.com/download/attachments/407724476/Cog.png?version=1&modificationDate=1406520746430&api=v2) \> **General Configuration** \> Confluence Questions**Permissions"** .
Can't find my SEN
Asked by James Wood:

The documentation tells me that I should be looking under GENERAL CONFIGURATION\>LICENCE, but this option simply isn't there.

Is this because I am on a trial?

Thanks


Answers:
author: cgauterio
body: Hi James,

You need to check <https://my.atlassian.com,> that's not inside your instance. In there, you should be able to see any licenses in your name:

Screen Shot 2015-04-28 at 2.13.49 PM.png

Hope this helps.

Cheers,

Clarissa.  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-my-SEN/qaq-p/419769?attachment-id=2516){#link_11888bee027af6}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71170/1/Screen%20Shot%202015-04-28%20at%202.13.49%20PM.png){#display_11888bee027af6_0}


author: James Wood
body: Hi Steve

Still no joy I'm afraid.

Licence.png  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-my-SEN/qaq-p/419769?attachment-id=8175){#link_11888bf3a4b309}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71169/1/Licence.png){#display_11888bf3a4b309_0}

comments: author: Robert Massaioli _Atlassian_
body: Can you try navigating to: <https://allieshq.atlassian.net/wiki/admin/systeminfo.action> and tell me if you see your Support Entitlement Number in there?


author: Steve Gerstner [bridgingIT]
body: Take a look on <http://my.atlassian.com> there you should find your license and your SEN


author: James Wood
body: Hi Steve

Thanks for this, but I've just tried that and the installation just hangs. Been like that for about five minutes now.

SEN.png  
[](https://community.atlassian.com/t5/Confluence-questions/Can-t-find-my-SEN/qaq-p/419769?attachment-id=7415){#link_11888c01883e1e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71167/1/SEN.png){#display_11888c01883e1e_0}


author: Steve Gerstner [bridgingIT]
body: Hi James,

go to /\<contextPath\>/admin/license.action

if your contextPath is the root node, just use /admin/license.action

e.g.

[http://your.ho.st/admin/license.action](http://you.ho.st/admin/license.action)

Or take a look on your license at http://my.atlassian.com

Regards

Steve


Tags: cloud

confluence-cloud
How can i print the URLs of Links in pdf export?
Asked by Jan Leonhard:

Hi there!

When exporting a confluence page or space to pdf, i would like to have the Link text to be replaced by the Address (URL).

Additionally, the Atlassian-Links (to Attachments or other Confluence / Atlassian pages, such as JiRa) should be replaced by URLs, too.

I didn't find any answer to this here or in the web.

Can someone help?

Best wishes

Jan


Answers:
author: Davin Studer
body: Go to Space Tools -\> Look and Feel -\>PDF Stylesheet and add something like this. Adjust it to fit your needs.

```
a:after {	content: " (" attr(href) ")";}
```


Tags: cloud

export

link

url
Possible to gather pieces of a couple of pages into one page?
Asked by Vera Henrichs:

I have a couple of pages in Confluence which describe the evaluation of incidents. Each page is a different incident. Each page is made up with a column / template and at the end, it has a list of actions that have to be taken to prevent the incident from happening in the future. Almost all those actions are JIRA-tickets and they are linked to each other. Other actions have just some text how it is fixed, or there's a link to Confluence. Or different. They're just bullets now.

Some of those actions are open, in progress etc. **I'd like to gather all those actions on those pages on one page to see how every action is going.** E.g. I don't want to open all the pages to see if I still have to do something, or have to chase a JIRA etc.

So, is it possible to have some sort of include or task list or something to have them on one page, without having to add it twice? **I'd like to see on one page all the actions on the other pages.**

I have no idea if it's possible and if so, how to realise it, but it would be awesome to have!


Answers:
author: Lukas Knoch -Rumpelcoders-
body: Hi,

as far as i know, you have two possibilities:

1. Wrap the relevant sections in the pages in an excerpt and use an excerpt-include macro to summarize it on a different page
2. use the <https://confluence.atlassian.com/display/DOC/Page+Properties+Macro> macro to collect the information

comments: author: Vera Henrichs
body: Sounds good! Gonna try them!


Tags: confluence-administration
License expired, but the plugin is free?
Asked by Ruben Demey:

My users are complaining that the Redirection plugin no longer works, and returns the following errors:

The license could not be verified: License Certificate has expired!

I have version 3.0.10 installed.

Anything wrong?


Answers:
author: Kay Brown
body: In the Confluence Administration area, on the left-hand side you will see ServiceRocket plugins listed. Click the Redirection plugin link and add the license there.

Regards,

Kay


author: Ruben Demey
body: So I "bought" the software again, which was $0, and obtained a license key (customware-redirection-plugin-for-confluence_xxx.key).

When trying to add the key to the plugin license manager, nothing happens.


author: Timothy
body: It may be free but you still need to get the license for it.


Tags: addon-net.customware.confluence.plugin.redirection

confluence-administration

server

servicerocket
can't add new space
Asked by Carine Grascher:

Hi there,

I'm unable to create a new space, the pop-up windows comes up, but keeps loading with no further action.

AddSpace.png

Any idea?

Many thanks

Carine  
[](https://community.atlassian.com/t5/Confluence-questions/can-t-add-new-space/qaq-p/205681?attachment-id=8234){#link_11888c3b39cbc4}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/34675/1/Doc1.pdf){#display_11888c3b39cbc4_0}  
[](https://community.atlassian.com/t5/Confluence-questions/can-t-add-new-space/qaq-p/205681?attachment-id=8235){#link_11888c3b39cbc4_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/34675/2/AddSpace.png){#display_11888c3b39cbc4_2}


Answers:
author: Carine Grascher
body: Hey guys, thanks for your replies, I contacted the support, and they are now assisting me with this issue

Thanks

Carine


author: Paula Silveira
body: Hi Carine,

Did you try using a different browser? It would be good if you could try using a different network too.  
Also, are the other members on your team able to create spaces?

Thanks and regards,  
Paula Silveira


author: Timothy
body: You may need to raise a support request with Atlassian.


Tags: cloud

confluence-cloud
Redirection plugin is causing Page History to fail
Asked by ITDesk:

Hi there,

We use your Redirection Plugin on our locally installed version of Confluence. We have found that on all pages in Confluence, if we go to Tools \> Page History, we do see a list of previous pages. But when we try to click on a historical page, it fails. I will attach a txt file with the error we are seeing.

I logged this with Atlassian support, who helped me put Confluence into Safe Mode and from the logs they found it was the Redirection Plugin that was the problem. I confirmed this by Disabling the Redirection Plugin, and the pages started to work.

We need both the Redirection Plugin and Page History to work. Can you help please?

Cheers,

Simon


Answers:
author: ITDesk
body: We are using Redirection Plugin v 3.0.10

Confluence v 5.6.4

Thanks.


Tags: addon-net.customware.confluence.plugin.redirection
Add title numbering - PDF export
Asked by Daniel Sadjadian:

Hi,

How can I add the numbering to the various titles in the PDF export?

So when using the PDF export feature in Confluence, you will notice that Confluence will add a table of contents on one of the very first few set of pages. Well as part of the table of contents, are a set of numbers which are associated with each title (section).

How can I get the PDF export to add these numbers to the titles in the various different sections of the PDF document. It just adds the titles in bold but it does not add the title numbers.

Thanks, Dan.


Answers:
author: Steffen Heller
body: This needs to be done in the PDF export stylesheet.

As an example, you can open the [confluencedefaultpdf.css](https://confluence.atlassian.com/download/attachments/190480945/confluencedefaultpdf.css?version=4&modificationDate=1427071501935&api=v2) (the default stylesheet) and have a look how the numbering for the table of contents is done (search for all the formats starting with "div.toc...").

The code I have created for the numbering of my h1 and h2 headings looks like this:

```
body {  counter-reset: levelA;   }  h2:before {  content: counter(levelA) ". ";  counter-increment: levelA;  }  h2 {  counter-reset:levelB;   }  h3:before {  content: counter(levelA) "." counter(levelB) ". ";  counter-increment: levelB;   }
```

comments: author: Daniel Sadjadian
body: I tried this, but I could not get it to work :(


Tags: number

pdf-export

title
How to organize multiple versions of manuals in Confluence
Asked by Keith Nicholas:

I'm looking at how to organize multiple versions of manuals in Confluence. I've had a look at the way Confluence itself does it. It seems to make a space for each version of the manual, and also creates a "Latest" version space.

However, it seems to have some downsides, if you search, then you get hits on all the different versions, and the latest is not necessarily at the top. Also if other spaces also have info, then they are swamped out by all the hits in the many versions of the manual. Meaning cross space searches becomes semi useless

Is there a better way to organize multiple versions of manuals into Confluence?

Is there a way to perhaps control search, so if you use Atlassians method, that only the latest version of a manual can be searched along with all the other spaces. Of course if you wanted to search a particular version you could go to that space and search just within that space. However, normally I'd want to search across a manual, the knowledge base, technical documentation, developer documentation, etc but NOT the older versions of the manuals.


Answers:
author: Stephen Deutsch
body: Hi Keith,

One option would be to archive the spaces containing older versions of the manual. Then they wouldn't show up in a standard search unless you searched archived spaces or that individual space. It's not ideal, but there are going to be trade-offs in any approach you decide to use.


author: Davin Studer
body: Another option would be to look into the [Scroll Versions addon](https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-versions).


Tags: cloud

confluence-cloud
What's the status of the UWC?
Asked by MattS:

Can anyone provide some recent information about the Universal Wiki Converter? I see at <https://confluence.atlassian.com/display/CONF57/Importing+Content+from+Another+Wiki> that

"the Universal Wiki Converter (UWC) does not support Confluence versions after 4.3.7."

That's a pity. What do other people do for importing pages from other Wikis into Confluence? I've done the custom script approach for detailed control of the data, but now I'd like something a little simpler to use.


Answers:
author: Desiree' Abbott
body: I'm REALLY curious about what other people are doing as well. I asked AppFusions about consulting and it's prohibitively expensive for me.


author: MattS
body: <https://migrations.atlassian.net/wiki/display/UWC/Universal+Wiki+Converter> says "This documentation and the Wiki migration program is no longer actively maintained, except via paid consulting engagements."


Tags: import

universal-wiki-converter
Can I change a page url in Confluence?
Asked by Bridget Garrity:

I want to change the page URL from

<https://confluence.mheducation.com/pages/viewpage.action?pageId=78645155>

to

https://confluence.mheducation.com/display/ALEKS/UI+Specs+LatAm+Mexico


Answers:
author: Steven F Behnke
body: Hi @Bridget Garrity, the page URL displays as `/pages/viewpage.action?pageId=`*pageId* when there is an reserved character in the page title. Please see this knowledgebase article for more information: <https://confluence.atlassian.com/display/CONFKB/Confluence+page+URLs+contain+pageId+instead+of+the+page+title>

comments: author: true speller
body: Your link is not working


author: Steven F Behnke
body: Thank you, I updated the link


author: H?a Thu?n Nguy?n
body: Thank you, but it was broken again! This may has similar information <https://jira.atlassian.com/browse/CONFSERVER-11285>


author: Bridget Garrity
body: Hi Steven,

Thank you for your help! I removed the special character and the URL displays how I want it to.

Thanks,  
Bridget

comments: author: Steven F Behnke
body: Totally Bridget! Have a good day! :)


Tags: confluence-administration
Is there a Project Plan template available today at least in Confluence 5.6.6?
Asked by Edward Laxton:

If so, where do I obtain it and if not, will there be one developed for release?


Answers:
author: Nic Brough -Adaptavist-
body: Same as this one: <https://answers.atlassian.com/questions/15281092> - basic answer is still "no", and although there was something when that blog post was made, it's not really changed. Atlassian (and others) are using something a bit more dynamic nowadays - the "timeline" view in Confluence Team Calendars and more recently, Portfolio in JIRA.


author: Edward Laxton
body: Nic,

Thanks. It is refreshing to get a straight forward response.

Since we do not have Confluence Team Calendars I will not be able to see how "timeline" view will provide what a Project Plan would have.

Is there a place I can view a video on this?

comments: author: Nic Brough -Adaptavist-
body: Quite an old video on <http://blogs.atlassian.com/2012/12/team-calendars-3-timeline-view/>But you might like <http://blogs.atlassian.com/2015/01/roadmap-planner-macro/> too