youngmon/atlassian-qna huggingface dataset:
How do I replace the Confluence logo with our logo when we are sharing a page via Public
Asked by Scott Fleming:

![Screenshot 2024-08-13 093151.png](/t5/image/serverpage/image-id/341383iA4FB94C9AD801CCC/image-size/large?v=v2&px=999 "Screenshot 2024-08-13 093151.png")


Answers:
author: Brant Schroeder
body: [@Scott Fleming](/t5/user/viewprofilepage/user-id/4772239) welcome to the Atlassian community

To change it just for a single space you can.

1. Go to the space in Confluence Cloud
2. Select Space settings from the sidebar
3. Select Space details from the Manage space card
4. Select Edit to the right of the Space Logo
5. Upload your own logo or select Gallery to choose from existing illustrations
6. Select Save

comments: author: Scott Fleming
body: Thanks but that only updates the Space logo, not the Page which has the Confluence logo on the ++top left++ as per my original email.

We have our own logo on that spot in our confluence but when we send it to "public" to view, the Confluence logo appears.

How do we change that one?


author: Brant Schroeder
body: [@Scott Fleming](/t5/user/viewprofilepage/user-id/4772239) sorry about that.

I followed the steps here:

**To change the site logo:**

1. Select the wheel icon () in the top-right corner to open Confluence administration.

2. Find **Settings** \> **Look and feel** in the left-hand navigation.

3. Select **Site logo and favicon**.

4. Under **Site Logo** , select **Choose File** to upload a new logo image.

5. Select whether to **Show logo only** or **Show logo and title**.

6. Select **Save.**

When I did this it changed the site logo even for the public pages/spaces. I checked it on another browser and computer. Are you sure it is not a cache issue?


Tags: cloud

confluence-cloud
Confluence Search Between Standard and Refined UI Not Producing Same Results
Asked by Amy Carey:

For our Confluence Cloud, we use the Refined for Confluence app as a parallel interface for our users. When searching, users often cannot locate content and/or search results are ambiguous.

When trying a search in standard UI, then in Refined search, the results are different, often Refined search not finding any results or the same results in the same order as standard UI.

We have a ticket submitted with Refined but wanted to inquire if other users have encountered this issue and found a resolution.


Answers:
author: Matt
body: Disclaimer: I haven't used Refined, so I don't know the ins and outs of it. But based on my experience with Confluence cloud add-ons and funky add-on permissions, my first thought is maybe this is the 'Refined' app's permissions?  

Can you check if the pages which aren't returned within Refined are in a space with unique permissions or are the pages with restrictions?   

I know for the Microsoft Search connector (consuming Confluence content into Microsoft Search) it only has access to content that is open and unrestricted.  


Tags: cloud

confluence-cloud

refined
Confluence Page History not capturing the correct user who triggered the rule to make changes to the
Asked by atinbhai.patel:

I have rule "Verify the page and its child pages" which can be triggered manually by several other confluence users from the confluence page as they review/approve the content of confluence pages.

When this rule is executed/triggered manually by other confluence users from the page to approve the page content and update the status to "verified". The page history always captures my name (initials) as who updated the status of the page.

My expectation is that the page history should capture the name of the user who triggered/initiated the rule. The current page history which captures my name (Actor) from the rule details is misleading. I am not able to update or set the Actor field in the Rule details for my expectation. Please guide me on how to configure the rule so that the page history captures the user who triggered the rule.

![Automation-Actor-configuration.jpg](/t5/image/serverpage/image-id/341296i21CE164E05F5C741/image-size/large?v=v2&px=999 "Automation-Actor-configuration.jpg")![Confluence-page-history.jpg](/t5/image/serverpage/image-id/341297i45E43ADEAE5C64B1/image-size/large?v=v2&px=999 "Confluence-page-history.jpg")![Rule-configuration.jpg](/t5/image/serverpage/image-id/341298i0EBA7434282B1CF0/image-size/large?v=v2&px=999 "Rule-configuration.jpg")


Answers:
author: Aron Gombas _Midori_
body: I think that using actor would be the right technique, but Confluence Cloud Automation offers [very limited capabilities](https://support.atlassian.com/cloud-automation/docs/what-is-a-rule-actor/) here.


author: marc -Collabello--Phase Locked-
body: Hi [@atinbhai.patel](/t5/user/viewprofilepage/user-id/5565459) ,

If I understand the problem correctly, this is not possible currently.


Tags: cloud

confluence-cloud
Confluence info missing
Asked by Gert Bresler:

I did not log into Confluence for a long time, all my business content is now gone.

Is there a way I can retrieve it?


Answers:
author: Mikael Sandberg
body: Hi [@Gert Bresler](/t5/user/viewprofilepage/user-id/4753833),

Welcome to Atlassian Community!

If a free instance is not used for 3 months it will be suspended and then deleted if it still inactive 6 months after that. Please refer to [FAQ](https://www.atlassian.com/licensing/cloud#cloud-free) for more information. If you are still within the 6 months you can contact Atlassian (use the link in the FAQ) to reactivate the site.


Tags: cloud

confluence-cloud
Support Thai language
Asked by Dr_Win_ST:

![Screenshot 2567-08-12 at 21.55.34.png](/t5/image/serverpage/image-id/341283i825E352163AD0364/image-size/small?v=v2&px=200 "Screenshot 2567-08-12 at 21.55.34.png")

When im typing Thai in **'Whiteboard'** , it shows Thai language but after finish it resulting like a square as you see in the attached screenshot. It's not support Thai ?![Screenshot 2567-08-12 at 21.55.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/341396iA87978E6C1808DCC/image-size/large?v=v2&px=999 "Screenshot 2567-08-12 at 21.55.34.png")


Answers:
author: Barbara Szczesniak
body: [@Dr_Win_ST](/t5/user/viewprofilepage/user-id/5540247) Looking at this page (<https://support.atlassian.com/atlassian-account/docs/manage-your-language-preferences/>), I don't see that Thai is supported in any of the Atlassian products.

I don't know if this affects the ability to type in another language, though. Can you use Thai on a regular Confluence page, but not on a Whiteboard?

comments: author: Dr_Win_ST
body: Thank you for your reply. Yes, I can use it in other page in confluence except whiteboard. Th


Tags: cloud

confluence-cloud
Admin access to personal space for deactivated user
Asked by Amelia Earhart:

As an admin, how can I access the personal space of a deactivated user?


Answers:
author: Amelia Earhart
body: Confluence admin \> Security \> Space permissions

Browse to deactivated user's space

If you can't get in by clicking the link, use Manage permissions and add yourself to all the things.


Tags: cloud

confluence-cloud
Finding restricted pages a user has access to?
Asked by Lloyd Dorfmann:

Some users have access given to them to specific pages, e.g. team pages, 1-to-1s, and so on. When we offboard someone, it's a common issue that these pages aren't properly transferred to the offboarder's replacement (where valid, of course), leaving the IT team responsible to go through 20+ pages in the IT space to try and find where the user has had access that the new person may need.

We were hoping to speed this process up with API, such as perhaps this command:

<https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content-restrictions/#api-wiki-rest-api-content-id-restriction-get>

**All we need is to find what restricted pages a specific user has access to**. However, I am struggling to get it working for various reasons, both using curl and Python. I admit my relative coding inexperience may be showing here.

Has anyone engineered something like this, a (semi-)automated way of finding what locked-down pages someone has access to?


Answers:
author: Kristian Klima
body: Hi [@Lloyd Dorfmann](/t5/user/viewprofilepage/user-id/5566422) and welcome to the Community.

Don't know about API but, on the space level, you can go to Space Settings \> Manage Content \> Restricted and you'll see the Permitted User/Group column in the table with details of the access type and page creator.

comments: author: Lloyd Dorfmann
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962)

I know of that page, but it's exactly what we are hoping to avoid using - one of our Spaces has 20+ pages listing all the restricted content, and of course we have multiple Spaces. Going through them for each offboarder is a fairly tedious task.


Tags: api

cloud

confluence-cloud

rest-api

restriction
Can we provide Org Admin for a specific site
Asked by ADM Arnaud:

Hello,

We have several site with same product on each site. However, since we are a group up of companies, we would like to give user management and group management administration rights for specific people but only for specific site.

++**Example of what we would like :**++

Sweden site (with Confluence and Jira)- Specific Org admin manages only the users and groups of this site.

German site - Specific Org admin manages only the users and groups of this site

(with Confluence and Jira)-

Etc.

Is it possible or there is only one Org admin r?le and it's for the whole setup up ?

Regards


Answers:
author: marc -Collabello--Phase Locked-
body: Confluence has both the org admin and the site admin role. The default groups with their permissions are explained here: <https://support.atlassian.com/user-management/docs/default-groups-and-permissions/>


Tags: administration

cloud

confluence-cloud

organization
How can I disable the Database feature
Asked by Anian St?bler:

Hello

I want to disable the new Database feature for our Confluence environment.

When looking at .../wiki/admin/newfeatures, Confluence tells me that "Databases is activated for my Organization", but I find no way to deactivate it.

Any way to deactivate this feature for the whole Confluence instance?

Best regards!


Answers:
author: Kristian Klima
body: HI [@Anian St?bler](/t5/user/viewprofilepage/user-id/5355891) and Welcome to the Community.

As far as I know, that's not possible at the moment.


Tags: cloud

confluence-cloud
App is not responding. Wait or cancel
Asked by thenuka_suraweera:

In the Service Desk customer portal ticket, I encountered the error message "App is not responding. Wait or cancel?" along with the placeholder "apps.nemetschek.bg's server IP address could not be found."

The error appears in the following path: https://\<jira-name\>.atlassian.net/servicedesk/customer/portal/\<id\>/\<ticket-id\>

I believe this issue has occurred due to the recent glance app I installed in JIRA(Custom app build by myself). I only want the app to be visible in the regular JIRA interface (https://\<jira-name\>.atlassian.net/browse/\<ticket-id\>) and not in the Service Desk portal.

How can I resolve this![Screenshot 2024-08-12 at 17.02.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/341236i3E0EB75642C3901C/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 at 17.02.29.png")

I believe it might be related to the manifest

#### manifest.yml {#toc-hId-351325527}

*** ** * ** ***

```
modules:

jira:issueGlance:

 - key: projectworks-time-tracking-glance

resource: main

resolver:

function: resolver

viewportSize: medium

title: Jira To Projectworks Time Tracking

label: Open Time Tracking

function:

 - key: resolver

handler: index.handler

resources:

 - key: main

path: static/ProjectworksApp/build

permissions:

scopes:

 - read:jira-user

 - write:jira-work

content:

styles:

 - unsafe-inline

external:

fetch:

backend:

 - <backenddomain>

app:

id: ari:cloud:ecosystem::app/<app-id>

runtime:

name: nodejs18.x
```


Answers:
author: marc -Collabello--Phase Locked-
body: Probably your best bet is to contact app vendor.

comments: author: thenuka_suraweera
body: I'm the app vendor


author: marc -Collabello--Phase Locked-
body: Then try Atlassian vendor support?


Tags: cloud
How to get Epic Progress (issue count) in a Confluence page
Asked by Pier Nicol?:

Hi everyone,

My company has both Jira and Confluence Cloud.

I am trying to create a report in confluence, using the /jira issue macro, but I am not able to find the field "Progress (issue count)" which is usually shown in Jira Plan.

Any advice on how to do that?

Thanks


Answers:
author: Stiltsoft support
body: Hi [@Pier Nicol?](/t5/user/viewprofilepage/user-id/4403992) ,

Judging by your tags the question is related to the Advanced Roadmaps app, if I've got it right. If it is so, maybe its better to reach to their support directly.

Here (and we are also a vendor) we find related questions manually and some of them can be easily missed.

If I'm wrong, please describe your use case a bit more for other Community members to help.

comments: author: Pier Nicol?
body: Hi [@Stiltsoft support](/t5/user/viewprofilepage/user-id/5062270)

Thanks for your answer.

I am not sure if this is more related to Confluence or Advanced Roadmap.

What I am trying to do is to build a report in Confluence, using the /jira macro.

After writing my JQL query, I do have the chance to add or remove some columns, but I am not able to find anything related to the Progress (issue count) of the Epic itself.

I attached a screenshot to clarify

If you think this has to be tagged with a different product or asked to another support, please let me know

Thank you

![Screenshot 2024-08-12 at 16.58.42.png](https://community.atlassian.com/t5/image/serverpage/image-id/341284i9098B66E8D056172/image-size/large?v=v2&px=999 "Screenshot 2024-08-12 at 16.58.42.png")


author: Stiltsoft support
body: As I see it, in Confluence you can use the standard [Jira](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-issues-macro/)/Jira Legacy macros to display your issues as a list depending on the JQL and insert the [Jira Chart](https://support.atlassian.com/confluence-cloud/docs/insert-the-jira-chart-macro/) macro (maybe you'll be able to display your issues as a pie chart grouped by statuses - that's how you may track your progress).

And there are also different apps that support the Jira macro and may help you to create different kinds of charts - for example, ours that is Table Filter, Charts \& Spreadsheets for Confluence. [Here](https://docs.stiltsoft.com/tfac/cloud/jira-issues-42241655.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) are several examples of what you can do in Confluence using the standard Jira macro and our app.

But if you have some other app to amplify your standard Jira macro (if the Advanced Roadmap is not a standard Jira feature by Atlassian but some 3rd party app/macro with a similar name designed for Confluence) and the question is how to do it with their app, its better to reach to their support directly.


author: Pier Nicol?
body: Great! Thanks, I'll create another post under the right product.

Thanks for your feedback


Tags: advanced-roadmaps

cloud

confluence-cloud

filter

jira-cloud

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Calendar dates are shifted after upgrading to Confluence 9.0.1
Asked by sl-admin_upb_de:

Why are the dates in my Confluence calendar shifted by one or multiple days after updating to version 9.0.1? This visual shift is causing confusion and making it difficult to schedule meetings.  

To reproduce this issue, please follow these steps:

1. Upgrade Confluence to version 9.0.1.
2. Navigate to the calendar view.
3. Observe that the dates of existing events are shifted one ore multiple days to the right.

This issue only occurs with all types of calendar (team and private). The time zone is set to UTC+2h. I have tried to use different settings in the calendar widget.


Answers:
author: Pavel Junek
body: Hi [@sl-admin_upb_de](/t5/user/viewprofilepage/user-id/5566237),

Welcome to Atlassian Community!

It seem's it is Confluence bug - <https://jira.atlassian.com/browse/CONFSERVER-97678>

Pavel


Tags: calendar

confluence-data-center

confluence-server

data-center

server

team-calendars-for-confluence

update
Confluence to OneDrive
Asked by Dilli Babu:

I have prepared a document and ready to publish. If i published means it should automatically save to my One Drive as a document.  

How to set-up it.


Answers:
author: Vronik
body: Hi

Look at this

[https://marketplace.atlassian.com/apps/1216789/onedrive-sharepoint-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1216789/onedrive-sharepoint-for-confluence?tab=overview&hosting=cloud)

<https://support.atlassian.com/confluence-cloud/docs/insert-the-microsoft-onedrive-for-business-macro/>

[https://marketplace.atlassian.com/apps/1225965/onedrive-sharepoint-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1225965/onedrive-sharepoint-for-confluence?tab=overview&hosting=cloud)

[https://marketplace.atlassian.com/apps/1233723/sharepoint-and-onedrive-integration-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1233723/sharepoint-and-onedrive-integration-for-confluence?tab=overview&hosting=cloud)


Tags: cloud

confluence-cloud
We have some spaces with anonymous access. How can we inform them taht pages have been updated?
Asked by Mogens Juul Sass-Petersen:

We would very much like to have a watch functions to inform when a page has been updated. Same functions is avaiable, when you are logged into Cncluence.


Answers:
author: Kristian Klima
body: Hi [@Mogens Juul Sass-Petersen](/t5/user/viewprofilepage/user-id/5182592) and welcome to the Community.

You may try creating a page with the following macro(s).

Sure, it's not a PUSH notification but it groups the latest updates together.

![2024-08-12_13-04-44.png](https://community.atlassian.com/t5/image/serverpage/image-id/341212iC2A728E4E7F5045B/image-size/large?v=v2&px=999 "2024-08-12_13-04-44.png")


Tags: cloud

confluence-cloud
Login Problem
Asked by ida.longobucco:

Hi,

some user have login problem. I attach to the ticket at the screen to support.

What could be the problem?

Thanks,

![unnamed.png](/t5/image/serverpage/image-id/2158i65A2482DC3101A88/image-size/large?v=v2&px=999 "unnamed.png")Ida


Answers:
author: Nic Brough -Adaptavist-
body: Cloud seems to be having some problems today, all we can really do is suggest you follow the instructions in the error message - give it 10 minutes, click "try again" and if it still does not work, raise it over at <https://support.atlassian.com>

comments: author: ida.longobucco
body: Hi,

the user finds this problem from a month.

I ask him to try again following the instructions in the error message, as you suggest.

Thank you very much.

Ida


Tags: account

login
Move or copy projects to another account
Asked by Jon Wundersitz:

Our team has recently split into two separate departments, and consequently we need to move entire projects from one account to another. Can this be done, and does it retain all the history logs and current status' of each job?

Either that, or is it possible to duplicate all projects/jobs from one subscription to another subscription account?


Answers:
author: Nic Brough -Adaptavist-
body: Which application is it?

Assuming JIRA, see <https://confluence.atlassian.com/adminjiraserver071/restoring-a-project-from-backup-802592982.html> although there's probably more that you need to think about.


Tags: account

copy

move

project
news on hosting in europe
Asked by Michael Blaut:

Hi,

at the Atlassian summit in Barcelona a month ago the rollout of the cloud infrastructure to Europe was announced. Are there are news on from when we can migrate our instance?


Answers:
author: Dario B
body: Hi Michael,

You can Sign-up for our public beta offering and be one of the first customers to have their data hosted in Europe by going to:  
- <https://www.atlassian.com/trust/infrastructure>

Best Regards,  
Dario  
Atlassian Cloud Support


author: Michael Blaut
body: Thx I have registered


Tags: account

cloud

europe
How to solve email change verification from id.atlassian.com?
Asked by Georg Dembowski:

Our old domain is stopping to exist soon, hence I wanted to update my email address. I get the message

*Waiting for email change verification*

*Please check your email ged@bosch-si.com and click the link we sent to verify it's you and complete the update.*

*Resend email*   
*Undo email change*

but I got an email where I could *only reject* instead of *verify* the email address change. See details in attached screenshot. How to solve this?

![20170530 174836 atlassian mail validation does not work.png](https://community.atlassian.com/t5/image/serverpage/image-id/1687iEA77D41E72AD4737/image-size/large?v=v2&px=999 "20170530 174836 atlassian mail validation does not work.png")


Answers:
author: Georg Dembowski
body: Today I tried again with same steps and the e-mail now contains a link to *confirm/verify* the change - seems like someone at Atlassian solved the problem.


Tags: account

bug
Is there a way to provision Jira/Confluence cloud users using SSO/SAML?
Asked by RyanJ:

We would like to be able to provision users in Jira/Confluence via our SSO provider (OneLogin) which is connected to our AD environment. Is there a way to automate the provision of Jira/Confluence cloud users in some way?


Answers:
author: lauren
body: Hey [@Ryan A](/t5/user/viewprofilepage/user-id/1120127) - just wanted to follow-up on this. You can use Atlassian Access to connect OneLogin to your Atlassian cloud products.

Here's some info: <https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html>


author: Chris Dunne
body: Hi Nic

From what I've seen the SAML integration only provides authentication with an external directory.

I don't think provisioning is there yet.

Chris

comments: author: Aleksey Shchukin
body: OneLogin should have an option to provision a user via API. This is not exactly provisioning via SAML SSO (I think in Okta terms it would be JIT).

Okta has this option for provisioning, however I had an issue with Atlassian requirement to confirm a new user by an admin or by an end user.

The question for Atlassian, is there a way to disable the confirmation by end-user or an admin?

Which brakes the automated process.


author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/cloud/saml-single-sign-on-873871238.html>


Tags: account

provisioning

saml

sso
Create invite for Jira/Conluence cloud using API
Asked by Boris Cheperis:

My company is using cloud versions of Confluence and Jira.   
Is there a way to create invites for those services programmaticaly?  

I've been searching and so far I found only this reference <https://confluence.atlassian.com/conf57/adding-and-inviting-users-701435434.html> that describes how to do it manually.  
But I want to send out an invite with an API call.

<br />

Am I missing something or is it just impossible at the moment?


Answers:
author: Boris Cheperis
body: Anyone?


Tags: account
Cannot login after password reset
Asked by Shivam Pandey:

After resetting the password, the login screen tells that

The following error(s) occurred:

Sorry, your username and/or password are incorrect. Please try again.

But I am entering the correct new credentials.

Kindly assist.


Answers:
author: Dan Breyen
body: Have you tried a different browser? Maybe the cookies are out of whack.


Tags: account

login
Deactivate Account altumed.atlassian.net
Asked by Danish_Zareen:

Please deactivate our account which is <https://altumed.atlassian.net>


Answers:
author: Nic Brough -Adaptavist-
body: You can shut it down in your my.atlassian account, or if you're struggling, ask support over at <https://support.atlassian.com>

We're a community of end users, we have less access to your Cloud account than you do.


Tags: account

atlassian-support

cloud