youngmon/atlassian-qna huggingface dataset:
JIRA Bar Chart Plugin cannot be saved in Confluence
Asked by Hans-Hermann Hunfeld:

Today an internal customer reported that he couldn t add a bar chart diagram to a Confluence page. It tooks me a while to understand that the plugin is initially hosted by JIRA but can be used in Confluence as well.

The initial configuration of the plugin and its settings works fine, also the preview shows the expected behavior/result but trying to save is simply not possible as the save button is greyed out:

![](../../upfiles/02062014_162437.jpg)

Tried also shortcuts for saving but the page seems to be inrespondive...

Any ideas? We re running JIRA 6.2.5 and Confluence 5.5, Bar Chart is v. 2.5.2


Answers:
author: Ruben Straube
body: I've created a bug report here: [](https://tngtech-oss.atlassian.net/browse/JBCP-39)<https://tngtech-oss.atlassian.net/browse/JBCP-39>

We try to fix the Barcharts plugin as soon as we have time for that. As the plugin is open source, we of course invite everyone to contribute :-)


Tags: addon-com.tngtech.gadgets.jira-barchart-gadget-plugin

confluence-administration
Activity Stream Gadget Fail
Asked by Mick Davidson:

@Atlassian

I'm running Confluence 5.4.3 download and tyring to set up the Activity Stream Gadget but am having major problems with it.

I've checked the [latest documentation](https://confluence.atlassian.com/display/DOC/Activity+Stream+Gadget)but that seems to be out of date and doesn't describe the gadget in its current form.

I'm finding two main problems, which I'll describe in reverse order:

1. After setting up the macro and saving, if you then try to edit it, you can't. There is no way of editing anything you initially set up. If you click on the Filter link all that happens is that the content that is already showing is greyed out. To change anything, you have to delete the macro and start again. I can't believe this is the way it was designed as not being able to change filter settings whenever you want to would be very poor design.
2. I've had to set this macro up several times now, so feel pretty sure I know what's going on with it. For example, when I initially started using it, I was able to set it up for both Confluence and JIRA. However, now I can only set it up for Confluence: there is no Jira option. In between these two states, there was a moment when the macro allowed not only Jira and Confluence, but also Bonfire, Bamboo and others as possible activity streams (as selectable tick boxes). Because of this I was able to set up one version of the macro for Jira. However, no matter what I do now, there is NO Jira option from the Filter link or the Add button. Not only that, when I try to add the macro from scratch (i.e. no options or params have been set) it is automatically showing the update details that I set up when I first started trying to work with this macro. So it's remembering the details of an earlier instance of the macro - how is that possible?

So the macro is unpredicatable and seems not to be working properly. Is anyone else having issue with this?

Cheers.


Answers:
author: Mehmet Kazgan
body: Mick,

We had similar issues but it was caused by SSL configuration and we got those fixed once SSL configuration issues were resolved.

comments: author: Mick Davidson
body: Mehmet,

Thanks, I'll get our tech team to look into it.

It is now displaying both the Jira and Confluence options but doesn't seem to be acting as I think it should, mainly because the info it's returning is either null or not what I'd expect. It's also some distance from what's in the documentation.

What did you do to the configs that made this work properly?

Cheers.


Tags: activity-stream

app

error

jira
User missing from some Qucik Search feature in Confluence
Asked by Randall Fisher:

I have a recently added user. There are some feautures in Confluence where this user is searchable and some where this user is not.

Here are two examples of the problem:

Edit a page -\> Insert Profile Picture Macro -\> Enter user ID. Quick search drop down reports user not found. Hit enter and the user is found and the picture is pulled.

Space Tools -\> Permissions -\> Enter User ID in 'Add' area. Quick search drop down reports user not found. Hit enter and the user gets added.

(I'm refering to it ask Quick Search as I'm not sure what the official Atlassain term is.)

How do we rectify this?


Answers:
author: Bruna Griebeler
body: Hi Randall,

If the user was just created, is very likely you'll have to[rebuild the indexes](https://confluence.atlassian.com/display/DOC/Content+Index+Administration)in your Confluence.

If it does not help, try [rebuilding the indexes from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch).

Cheers!

comments: author: Randall Fisher
body: The user had been created almost 2 weeks ealier and we had re-indexed since then. I did do another re-index and that seemed to clear up some of the issues, but I am told there are still some areas where the user is not poping up. As usual, users are unable to give me specifics of where in the application this is occuring (or not occuring).


Tags: confluence-administration
can not access user profile
Asked by Srinivasa Rao Tumula:

Hi,

In confluence whenever a particular user trying to log in or a wiki admin try to access that user profile we are getting following error

Error occurred during template rendering: Invocation of method 'renderConfluenceMacro' in class com.atlassian.confluence.themes.GlobalHelper threw exception org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only at /decorators/main.vmd\[line 50, column 25\]. Contact your administrator for assistance.

Please provide solutions for this


Answers:
author: Deividi Luvison
body: Hey Srinivasa,

Looks like you might be facing some problem with a custom template, could you please go to Confluence Admin \> Look and Feel and verify the following:

* Themes: See which theme you're using, switch back to the default if you're not using it already.
* Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.
* Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.
* Custom HTML: See if you have any custom HTML defined, if yes then make a back up and reset to default.

Hope it helps.  
Thanks and Regards,  
David\|Atlassian Support


author: Srinivasa Rao Tumula
body: Hi,

Thank you very much for the reply. It really helped me
How can I create a categorie with a space in the name?
Asked by Alexander Sch?tzle:

I am trying to create a categorie which should be called "Human Ressource".

Unfortunately it is not possible to create it without doing it with a hyphen.  
Even then it would be not like "Human-Resource" but rather like "Human-resource"...

My Question now: Is it possible to create a categorie, which is named "Human Resource" with a gap between two words? If I'm doing it with a gap, there will be automatically two seperate labels ("human" and "resource")

I would be very thankfull for an answer!

Greets!


Answers:
author: salehparsa
body: Hi Alexander,

Unfortunately it's not possible to add a gap between two words in a label now. However, I've found following improvemtn request:

* [Allow special characters in labels and spaces](https://jira.atlassian.com/browse/CONF-6008)

I'd recommend you to take a look at [Implementation of New Features Policy](https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy) to see How Atlassian Chooses What to Implement.

Cheers,

Saleh


author: Nic Brough -Adaptavist-
body: That's correct, although I think you mean labels. The whole point of these is that they're supposed to be single words, or you can't do useful searches for them.

Anyway, try the underscore instead of hyphens or spaces - the labels recognise _ as characters in words.

comments: author: Alexander Sch?tzle
body: Hey guys,

thank you for your answers. That's what I already suspected..

But is it even impossible to get a second big letter e.g. "**H** uman-**R**essource"?

Now i've solved it like that:

![](../../upfiles/Snip_3.JPG)

Any ideas ?

Greetings!


author: Nic Brough -Adaptavist-
body: No. The whole point of these labels is that they're easy to define and mean the same thing.

There is not really any difference between human and Human when you're searching or categorising stuff, so Confluence takes a simple consistent approach of sticking with lowercase throughout.


Tags: confluence-administration
Seeking 'Homepage' parameter
Asked by Boris:

How can I get/modify(inject) homepage via AJS? Is there a direct parameter that I can tamper with?

What I want to do is:

```
if (AJS.params.remoteUser != '') { homepage = 'page1' } else {homepage = 'page2'}
```

I know that I can do it using:

```
window.location.href
```

But I have noticed that when changing 'homepage', redirect happens much faster (without the refresh), like on the lower level. So I would like to exploit it if possible

P.S. Trying to inject through *CustomHML -\> End Of Head*


Answers:
author: David at David Simpson Apps
body: Do you mean site home (which defaults to the dashboard) or space home?


author: Boris
body: Site home (the one in General Configurations -\> Further COnfigurations)
IE8 Browser Errors
Asked by Peter Carney:

Our organisation uses Internet Explorer 8 for it's browser, but we are experiencing 'error on page' on most pages when attempting to use Confluence. Some content does not display correctly or at all. Is there something that we can do to ensure compatability with IE8? We are looking to rollout a Confluence Wiki across our whole business over the next couple of months, but this won't be possible until this matter is resolved.


Answers:
author: Norman Abramovitz
body: Please be aware that confluence will/has stop supporting IE8.

[](https://confluence.atlassian.com/display/DOC/End+of+Support+Announcements+for+Confluence#EndofSupportAnnouncementsforConfluence-201310browsers)<https://confluence.atlassian.com/display/DOC/End+of+Support+Announcements+for+Confluence#EndofSupportAnnouncementsforConfluence-201310browsers>

[](https://confluence.atlassian.com/display/AOD/Internet+Explorer+8+End+of+Support)<https://confluence.atlassian.com/display/AOD/Internet+Explorer+8+End+of+Support>

I would try an earlier version of confluence when Atlassian was fixing issues related to IE8. You will probably run into issues with people using later versions of IE.

comments: author: Norman Abramovitz
body: Just curious, which OS and its version still has IE8 support.
Cannot edit tables in Confluence
Asked by psheppard:

I created a table in a page in Confluence and have successfully modified the table by adding new columns using the new column button in the past. Now I cannot add columns anymore. Why can I no longer add columns to my table? Is it somehow locked?


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Phil, can you provide additional context into the issue you are seeing? If we can learn the version of Confluence being used, and if you employ any add on to enhance the tables feature, that can help the community to post a response.


author: psheppard
body: Thanks for your feedback. I'm trying to find out what version of Confluence we are on, it's the version on the internet if that's any help, "on demand"? We don't use any add ons or fancy table features, it's just a plain table created using the confluence create table button. We have seven users here and all of us have the issue. I can create a new table and the add/remove columns works fine. Once the table has been on a page for a few months it becomes un-editable. This isn't the first table that has become un-editable. It doesn't matter where the cursor is, none of the add/remove column buttons have any effect. Thanks for your help.


author: Bruna Griebeler
body: Hi Phil,

I don't believe there's something locked. Where are your cursos set when you try to insert another column? Try placing the cursor on the last column and then click to create another column.

As a test, also please trying create another table and do the same test so we can check if this behavior is hapenning with this table only or any table.

Cheers
Confluence - shared page - history
Asked by G_ Richard Bellamy:

Is there a way to see to whom a page has been shared? If not, how does one audit the sharing of a page?


Answers:
author: Rodrigo Girardi Adami
body: Hi Richard,

It seems this is not possible at the moment, however I could find this feature request which request for a functionality to track and provide history for pages shares: [](https://jira.atlassian.com/browse/CONF-22396)<https://jira.atlassian.com/browse/CONF-22396>

I recommend to vote and watch to increase the feature popularity.

Cheers,

Rodrigo
incorrect redirect to dashboard
Asked by Alicia Miller:

Hi All,

Anyone got any hints on how to solve this?

I have my confluence homepage set to a space homepage, not the dashboard. Yet when a user clicks on something where they need to authenticate as an admin user, then if they cancel out instead of entering their password they are directed to the dashboard, not the defined site homepage (or even back to the last page they were browsing). Anyone else noticed this?

Any thoughts?

Thanks,

Alicia


Answers:
author: Bruna Griebeler
body: Hi Alicia,

That's true. I'm not sure if this behavior is expected since it supposed to redirect you to the home page you'd set.

I've created a Trial Bug for it: [](https://jira.atlassian.com/browse/CONF-33827)<https://jira.atlassian.com/browse/CONF-33827>

Feel free to comment on that.


Tags: confluence-administration
Failed to grant access
Asked by Artem Marchuk:

I have a new instance of Confluence OnDemand. I've added a new user. I've added him to users, confluence-users, developers groups. I've assigned this user with individual permisions to the space.

Yet this user can't acccess any of the links within the space!

I've opened this user account at **User Management** -\> **Users** and I see that there is unchecked **Application access** checkbox. But when I click it I get error message:

***There was a problem granting user \<username\> access to Confluence. You may wish to try the operation again.***

Of course I do want to try the operation again! But I get this error message over and over again which is completely uninformative!

What shall I do? How can I grant this user access to the space within Confluence?

![](https://photos-2.dropbox.com/t/0/AAA-1b0JJmdv6E1vg56MQeoinGOfJ-jHoULZwIPetzjrpQ/12/5517725/jpeg/2048x1536/3/1401634800/0/2/confluence-error.jpg/t18SXrpLrxxGuhrBPwAvrXXShHizkoe4aNRNOpw1wFg)


Answers:
author: Bruna Griebeler
body: Hi Artem,

Checking by the error message is possible that your group name is not being recognized. Could you take a look at the following links and check if it helps?

[](https://jira.atlassian.com/browse/AOD-7016)<https://jira.atlassian.com/browse/AOD-7016>

[](/questions/273570/there-was-a-problem-granting-user-xxx-access-to-jira-you-may-wish-to-try-the-operation-again)<https://answers.atlassian.com/questions/273570/there-was-a-problem-granting-user-xxx-access-to-jira-you-may-wish-to-try-the-operation-again>

PS: If you have access to Confluence logs, what appears on them when the error happens?

comments: author: Artem Marchuk
body: Bruna, thanks a lot, it helped!

I'm surprised how unexpected the solution is! ;)  
How do I love Confluence and prefer using it for all projects over any other documents and knowledge management tool, so much I do not love its users and permissions management :( Sorry, but its true. I'm using Confluence for about 2 years at different projects and using different roles, but each time it comes to managing users, roles and permissions, each time there is some kind of headache.  
Thank you for your support!


author: DropIN Team
body: I am currently using Confluence 5.6.4, with the Brikit Theme Press. I've recently noticed issues with the Request/Grant access to pages.

Although I receive emails to grant users access to pages, the user doesn't seem to be given access at all.

I have read the blog below for the procedure.

<http://blogs.atlassian.com/2013/09/new-in-confluence-request-access-to-view-restricted-pages/>

What I've noticed in this blog is when I click 'Grant Access' I would be taken to the page, and would allow me to Confirm Grant Access, which would then send a notification to the user, that the page has been given access. This part has not worked for me or another admin user, nor do I know how to deal with this.


Tags: access

cloud

confluence-cloud

error

user
New user welcome message when dashboard is not the site homepage
Asked by Alicia Miller:

Hi All,

Just after some suggestions on a solution for this.

I have configured confluence so the site homepage is not the dashboard, but the homepage of a space. But I think it would be worthwhile for new users to have a one time welcome message in the form of a page or popup. Can anyone think of a way to acheive this?

Thanks,

Alicia


Answers:
author: Bruna Griebeler
body: Hi Alicia,  

Yes, you can create a welcome page as set it as the default page so users will see it when logging in Confluence.  

Check here for details: <https://confluence.atlassian.com/display/DOC/Configuring+the+Site+Home+Page>

<br />

Cheers

comments: author: Alicia Miller
body: Sorry, I don't think I explained it very well...

What I want to create is a **one time** welcome message when a user logs into Confluence for the **first time.** Potentially a popup or content on the homepage that only appears the first time they login.


Tags: confluence-administration
How can I control what updates users can see?
Asked by Marcus Kuhn:

I work with multiple external clients having access to their Wiki. To do this I created a group called "guests" with only the "can use" permission and I am granting the external users individual access to their SPace by adding them to their Space under Space permissions.

Now I have the problem that one client can actually see if another client e.g. updates their profile. They should not be able to see that in their Update Feed. Any idea how I could get this done?

Thanks!


Answers:
author: Bruna Griebeler
body: Hi Marcus,  

Your question seems similar to this one:  
[](/questions/20136/a-way-to-hide-users-from-confluence)<https://answers.atlassian.com/questions/20136/a-way-to-hide-users-from-confluence>

<br />

By default we can't avoid users to see each other in Confluence.   
What is possible to do though is to hide the people directory: [](https://confluence.atlassian.com/display/DOC/Hiding+the+People+Directory)<https://confluence.atlassian.com/display/DOC/Hiding+the+People+Directory>


Tags: cloud

confluence-cloud
Maintaining Color Formatting When Copying and Pasting Into Confluence
Asked by Project Manager:

We have an old knowledge base we want to transfer over some articles from, into Confluence. They have a lot of colored fonts, for instance critical notes are in red etc.

When I initially past them into Confluence all the formatting is maintained, but the moment I hit save all the font colors disappear and all text becomes black. Any suggestions?

Thank You


Answers:
author: Bruna Griebeler
body: Hi there,

What if you paste this data in a document editor (as word or Open Office Writter), and the copy again and paste in Confluence.

Does it work ?

comments: author: Project Manager
body: YES! Thanks so much, that works.


author: Amir Ragab
body: Didn't work for me, any idea why? I did the same step as suggested!


Tags: questions-for-confluence
Insert a Velocity Chart in a Confluence document?
Asked by Nauman Mithani:

I can insert an **Agile Sprint Burndown** and **Sprint Health** macros in a Confluence document but how do I insert the **Velocity Chart**?


Answers:
author: Ian Rutgers
body: The short answer is an iframe. that being said, I want to embed just the velocity chart without the navigation that goes with the JIRA page

comments: author: Asha Kumari
body: Wanted to check, were you able to successfully get this in place?


author: Gabriel Almeida
body: I also would like to know that!

comments: author: Asha Kumari
body: Me too...


Tags: cloud
Confluence: removing the video from the dashboard
Asked by MS Anjum:

Hi there,

I am using confluence to manage the knowledge base content of the company.

Can anyone please guide me the steps as how to delete/ change the default video appearing on home page/ dashboard?? here is the link of our knowlege base:

<http://kb.ascertia.com/dashboard.action>

The video is appearing under the Popular tab..

Many Thanks.

Regards,

Anjum


Answers:
author: Nic Brough -Adaptavist-
body: Duplicate of <https://answers.atlassian.com/questions/300541/how-to-remove-the-default-confluence-video-from-the-home-page-dashboard-of-knowledge-base>


Tags: confluence-administration

video
Removing the default confluence video from the dashboard
Asked by MS Anjum:

Hi there,

I am using confluence to manage the knowledge base content of the company.

Can anyone please guide me the steps as how to delete/ change the video appearing on the home page/ dashboard?? here is the URL of our knowlege base:

**<http://kb.ascertia.com/dashboard.action>**

The video is appearing under the Popular tab..

Many Thanks.

Regards,

Anjum


Answers:
author: MS Anjum
body: My appologies if I have done something against the forum's code of conduct, I didnt mean that in a mean way.. I was looking for a quick solution and nothing else..

sorry again..


author: J. Caldwell
body: To re-iterate Nic's point...People respond when they feel like they can. Additionally, if folks feel like you haven't done due dillagence they may not reply at all. A lack of a reply doesn't mean you should keep hitting the list.

Another thing to do would be to hit the Atlassian document store. If you are in need of a quicker answer, possibly a ticket with support would be quicker, but this isn't a system down sitution, so you may have to wait a bit.


author: MS Anjum
body: Yea, its a duplicate question but its been more than 6 hours no body replied to my earlier question.. ??

How may I put my query on the top so that max people see it and may answer..?


author: Nic Brough -Adaptavist-
body: 6 hours isn't a fair length of time - I work and sometimes sleep for more than 6 hours. Give us a chance, we're not support!


author: Nic Brough -Adaptavist-
body: Duplicate of <https://answers.atlassian.com/questions/300541/how-to-remove-the-default-confluence-video-from-the-home-page-dashboard-of-knowledge-base>


Tags: confluence-administration

questions-for-confluence

video
missing symbol and image when export to word
Asked by Bob Lai:

I try to edit some image in confliuence on demand and when I click the "export to word" , all the images and symbol are missing.

and I try to search workarounds or something, They all mark to "Resolve" ,....


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Bob, would it be possible to specify which symbols are missing, including any macros that provide them?

A temporary workaround could be to export to PDF, marking "print background objects"in the dialog.


Tags: cloud

confluence-cloud