youngmon/atlassian-qna huggingface dataset:
get page urls for a particular labelled tag
Asked by Vadithya Naik:

Hi All,  
i was trying to get all confluence page urls from a page where it will be labeled with some tag

for example:

i create a label tag for a page which is having lot of confluence page urls that i want to send them as email for a team. Do we have any such API for that?


Answers:
author: Laura Campbell _Seibert Media_
body: Hi [@Vadithya Naik](/t5/user/viewprofilepage/user-id/5384565)

Just to clarify your question, you would like fetch with the Confluence API any and all urls of pages based on a given label?

For example, retreive all the urls of pages with the label "marketing" or "hr-onboarding"?

I'm not an expert on querying the Confluence API, but I would direct you to the CQL documentation like this page <https://developer.atlassian.com/cloud/confluence/advanced-searching-using-cql/>

comments: author: Vadithya Naik
body: Hi [@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113)

Thanks for quick response

yes.. i was looking for that. I have gone through the documentation you shared.

it is about advanced search but my requirement is part of automation so i need some kind of API so that i will post the pageid with label in return it should give me the urls or components that exist.


Tags: cloud

confluence-cloud

jira

jira-cloud
Cannot add shortcuts
Asked by Oshadhi Vindhyani:

Hi,   
My team is on the confluence-free plan \& standard plan for Jira. And I have user admin access to Atlassian. Why do my team members can't add shortcuts? They can add only documents to the space but not shortcuts.   

Happy New Year!

![image01.png](/t5/image/serverpage/image-id/298539i04F878CFF81F6F50/image-size/large?v=v2&px=999 "image01.png")  


Answers:
author: BHUSHAN PATIL
body: Hi [@Oshadhi Vindhyani](/t5/user/viewprofilepage/user-id/5369964) ,

only space administrators or site administrators can customize the sidebar or add shortcuts in Confluence. To resolve this, yo will need to either request space administrator access for your team members who require the ability to add shortcuts.

Also, if you feel my input help you please accept the answer.

Regards,  
Bhushan

comments: author: Oshadhi Vindhyani
body: Thank you so much.


Tags: cloud

confluence-cloud
Is they an existing process for section approval in a page in Confluence Data Center - Version 8.5.3
Asked by sbahle:

I currently make use of Confluence On Prem version 8.5.3 and use the eSignature Comala workflow process, is there an existing process that will allow for section approval page template?


Answers:
author: Kristian Klima
body: Shooting blind here but I wonder if using page include (or similar inclusion macro) would work.

Imagine there's Page B where you want have a section that's subject to your approval process.

Create page A with the content that is subject to approval with your eSignature process - ideally you'd create this page above the root page (I guess you don't want it to appear in your tree).

Then you would include page A content within the target page B.

Give it a try, it should work.

comments: author: sbahle
body: Ok, i have one page that i've added a "simple approval workflow". The page has multiple sections for approval with different approvers.

Page has no macro.

Is they an existing plugin that would allow for me to include section approval using "simple approval workflow"?

My scenario, one page or template that requires multiple approvers for different content.


author: Kristian Klima
body: #### Pages arrangement in the tree {#toc-hId-292433497}

page **Approval 1** (apply your Approval workflow here)

page **Approval 2** (apply your Approval workflow here)

++Root page++

Treee

**Master page**

#### Pages' content {#toc-hId--1515020966}

<br />

**Approval 1** page *has content that needs to be approved by Person A*

**Approval 2** page *has content that needs to be approved by Person B*

<br />

**Master page**

*This is your page where you need to have multiple sections that require approvals by multiple people.*

Include macro

* Page Approval 1

Include macro

* Page Approval 2

You just have to use a dedicated page for every piece of content that needs approval and then a dedicated include macro for those individual pages.


author: sbahle
body: Noted, thanks Kristian for your quick responses and helping out with my questions.


Tags: confluence-server

server
How To Fix the Firefox ?The Page Isn?t Redirecting Properly? Error
Asked by Jack Smith:

Hello everyone , I am facing issue with with Firefox, "The page isn't redirecting properly" error displays when Firefox gets stuck in an infinite redirection loop.

Any one with good suggestion kindly help me out.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You will need to talk to the people who are providing the website that is misdirecting your browser. Atlassian do not have products that do that, so I suspect you are asking in the wrong place. (Or, possibly reconfigure your Firefox install so that it does not cause this problem when it encounters valid redirection properties - I have seen extensions that can cause this, although not with Atlassian sites)


Tags: unknown-hosting-type
I want to use Confluence's WhiteBoard.
Asked by ?? ??:

I'm using Confluence's WhiteBoard on my work account.  
I can't use WhiteBoard with another Confluence account that I use for private use.

Is it possible to use the beta version?


Answers:
author: Bharath Kumar
body: Hey [@?? ??](/t5/user/viewprofilepage/user-id/3713387),

Just wanted to check if the whiteboard has been enabled. You can check by going to the below  

<https://SITENAME.atlassian.net/wiki/admin/betafeatures>

If its enabled there, you can check the permissions on the particular space if the user has the permission. This is assuming that the user has a Confluence license.


Tags: cloud

confluence-cloud
How to downgrade from Premium to Standard
Asked by Sanjay Samani:

Hi there,

looking for a how to guide on how to downgrade from Premium to Standard for Jira. I can see guides for Trello and downgrading to Free for Jira, but not from Premium to Standard.

Thanks,  
Sanjay


Answers:
author: Nikola Perisic
body: Hello [@Sanjay Samani](/t5/user/viewprofilepage/user-id/5234068)

1. Go to admin.atlassian.com

2. Click on Billing then click on Change plan

3.Select Standard

comments: author: Sanjay Samani
body: Thanks Nikola, that explains why I couldn't see it. The guides for moving to Free all talked about the Users panel and removing users. I am not the right kind of admin for the Billing panel, so will discuss with a colleague when the time comes


Tags: cloud

jira-cloud
Confluence Admin Page Complaining about JIRA Macros
Asked by Abbas Ahmed:

We've found some broken JIRA issue macros on your instance.  
Click here to fix.  

Clicking on the link above takes you to the the dialog below, not sure why this is happening and what needs to be done to.  
![Screenshot 2023-12-31 182153.png](/t5/image/serverpage/image-id/298494i95497F2FB701CB05/image-size/large?v=v2&px=999 "Screenshot 2023-12-31 182153.png")


Answers:
author: Bharath Kumar
body: Hey Abbas,  
This usually happens when you import or migrate spaces. In short, the old links need to be updated to reflect the new links. You can follow the below documentation.

<br />

<https://confluence.atlassian.com/confkb/using-the-jira-macro-repair-1084362152.html>

Should you need help, please feel free to raise a concern with Atlassian Support


Tags: cloud

confluence-cloud
How to Clone Epic with all its child stories
Asked by Dan Aphram:

Looking for help on cloning an epic with all its child stories?

Is there a way to do so, or addon that is required?

Thanks!


Answers:
author: Luka Hummel - codefortynine
body: Hi [@Dan Aphram](/t5/user/viewprofilepage/user-id/3574310) and welcome to the community!

Cloning an Epic along with all its child stories is not a native feature in Jira, but there are several ways to achieve this, often requiring the use of add-ons.

As a representative of codefortynine, I'd like to introduce you to our app [Deep Clone for Jira](https://marketplace.atlassian.com/apps/1218652?utm_source=atlassian&utm_medium=referral&utm_campaign=deepj-new-reach-com-2738284), which is designed to handle exactly this kind of task with ease.

#### Key Features of Deep Clone for Jira {#toc-hId-347663377}

* **Full Hierarchy Cloning**: Clone epics along with stories, tasks, and subtasks.
* **Bulk Cloning**: Clone multiple issues at once, saving significant time.
* **Customizable Options**: Tailor the cloning process with various options like field values, links, attachments, and comments.

Using Deep Clone streamlines the process and ensures that all related issues are cloned accurately, preserving the hierarchy and essential details.


author: Trudy Claspill
body: Hello [@Dan Aphram](/t5/user/viewprofilepage/user-id/3574310)

Welcome to the Atlassian community.

Cloning an Epic and its child issues can be done using Automation Rules. However, your tags indicate that you are using a Free subscription. With a Free subscription you are limited to 100 automation rule executions per month. Considering all the automation rules set up in your instance, and how many times you would use this new rule, are you likely to hit that limit?

If you want to explore the Automation Rule solution, there are several posts in the community that describe this solution. Here are a few.

<https://community.atlassian.com/t5/Jira-questions/Clone-EPIC-amp-Stories-to-New-Epic-and-link-New-Stories-via/qaq-p/2257134>

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Automation-for-Jira-Clone-Epic-Story-and-Sub-tasks/qaq-p/1719652>

<https://community.atlassian.com/t5/Jira-articles/Clone-Epic-Stories-and-Subtasks-tree-with-Jira-Automation/ba-p/2316387>

There are also third party apps that can be used. Here is a search of the Atlassian Marketplace that can help you find some of them.

[https://marketplace.atlassian.com/search?hosting=cloud\&product=jira\&query=clone](https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=clone)


Tags: cloud

jira-cloud
What is the "parent" of a Feature (Initiative) in a Plan?
Asked by Charlotte McPherson _US-ENG_:

I have several initiatives that are associated to Goals. When I group my plan by Goals, this is working fine, except all my Features are grouped under the 'x issues with parent' section for each goal. this is taking up space. It would look tidier if that text was not there. Also, it makes me wonder what a parent would be, since Initiative is the highest level, aside from the goals already associated.

Thanks!  
Charlotte


Answers:
author: Walter Buggenhout
body: Hi [@Charlotte McPherson _US-ENG_](/t5/user/viewprofilepage/user-id/5504623),

You should be able to find out where in your hierarchy *features*are configured in your instance.

1. Select **Setting** \> **Issues**.

2. In the left column, go to **Issue type hierarchy**.

If *features* are listed as an issue type there, you should also see what its parent is. If you don't see them, they are at the *story* level (which is the default hierarchy level for any standard issue type in Jira), having *Epics* as their parent level.

Hope this helps!


Tags: cloud

jira-cloud

plan

plans
Why some Jira fields are not showed at Richfilters (Dynamic Filters)?
Asked by Leandro Fonseca:

Hi everyone  

Why some Jira fields (As example ?++Portfolio Epic?++ or ++?Parent Link?++ ) are not showed at ++Richfilters (Dynamic Filters++)?

Is there a way to allow the selecion of those fields using the ?Dynamic Filter? option?

<br />

![RichFilter_Dynamic.png](https://community.atlassian.com/t5/image/serverpage/image-id/332138i74AD3601C1C1114B/image-size/large?v=v2&px=999 "RichFilter_Dynamic.png")


Answers:
author: Melo
body: Hi [@Leandro Fonseca](/t5/user/viewprofilepage/user-id/3210836) welcome to the community!  
If you're not seeing the custom field there, it's likely not supported by the app. <https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405830/Configuring+Dynamic+Filters#%5BinlineExtension%5DSupported-fields-%26-compatibility-with-third-party-apps>

I suggest opening a support request with the vendor if you think there is a problem or want to know if a 3rd party will be supported in future versions.

I hope that helps.

Cheers,

Melo

comments: author: Leandro Fonseca
body: Hi Melo  
Tks for your answer. I will proceed with you recommendation  
Cheers


Tags: dynamic-filter

jira-data-center

jira-unknown-hosting-type

richfilter

unknown-hosting-type
Automated email back to issue parent
Asked by Jason Westerman:

Hello,

My goal is to send an automated email to the parent issue assignee (along with other specified users) when a subtask is marked 'done' on their issue. The subtask assignee is a different user than the parent issue assignee. I've been using {{issue.parent.assignee}} but that doesn't appear correct. An email has been generating for the specified users however. Any suggestions?

![automation.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/332144i5AD5E73869413792/image-size/large?v=v2&px=999 "automation.jpg")


Answers:
author: Duc Thang TRAN
body: Hello [@Jason Westerman](/t5/user/viewprofilepage/user-id/5530753)

You may need the smart value type email

For exemple :

{{issue.parent.assignee.emailAddress}}

For more information :

<https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/>

comments: author: Jason Westerman
body: Thank you [@Duc Thang TRAN](/t5/user/viewprofilepage/user-id/5371199) , that worked exactly as I needed it to!


Tags: cloud

jira-cloud
Undo Subscription Cancellation
Asked by Chris Haughey:

Is there any way to get a timely response to a subscription/billing question given that no one can talk with a live person?


Answers:
author: Dave Rosenlund _Trundl_
body: I am sorry to hear about your frustration, [@Chris Haughey](/t5/user/viewprofilepage/user-id/5462771) ?

The best (only) option in this instance is for you to open a support ticket (I'm assuming you've done that).

If you didn't already know it, there's a sales support team that may care more about an issue like this one:

[Atlassian Billing and Licensing Team](https://www.atlassian.com/company/contact/purchasing-licensing#/)

Welcome to the community, and best of luck,

-dave

comments: author: Chris Haughey
body: Thank you!


author: Dave Rosenlund _Trundl_
body: You're welcome, [@Chris Haughey](/t5/user/viewprofilepage/user-id/5462771) ?

If you feel this was the right/helpful answer, please click "Accept answer" (so those who come after you will know it was useful).


Tags: cloud

jira-cloud
Difference between "project" and "Goals" in Atlas
Asked by Nicolas Mayans:

Hello community! I hope they go very well. I want to consult you regarding the correct use of Atlas. Specifically in the difference between Project and Goals (not a jira project but the one created in Atlas). I have this confusion about how it should be treated, if the atlas project involves several Goals or the Goals can contain several projects. In addition, this understands their hierarchies among other things. I read the documentation but I can't clearly close the concept. Thank you so much!


Answers:
author: Annie _DevSamurai
body: Hi [@Nicolas Mayans](/t5/user/viewprofilepage/user-id/5530784)

Welcome to the community. I'm happy to help clarify the concepts of Project and Goals in Atlas.

**Project:**

* **Definition**: a collection of tasks that need to be completed to achieve a certain outcome
* **Scope**: Defined scope, timeline, and deliverables.
* **Usage**: Use projects to manage specific initiatives with clear deliverables and timeline

**Goals**:

* **Definition:** High-level objectives or outcomes the organization or team aims to achieve.
* **Scope:** Broader vision, encompassing multiple projects and initiatives.
* **Usage:** Use goals to define strategic, long-term outcomes that align projects and initiatives toward common objectives.

You can find more detail [here](https://support.atlassian.com/platform-experiences/docs/what-is-a-goal/)

Here's an example:

Goal: Increase Market Share by 10% in the Next Year

* Project 1: Launch new marketing campaign
  * Tasks: design materials, etc...
* Project 2: Expand product line
  * Tasks: research market needs, develop new products, etc...

I hope this may help!

comments: author: Nicolas Mayans
body: Annie, thank you very much! When you refer to projects, they are the ones that are created in Atlas and not in Jira, right?


author: Annie _DevSamurai
body: Yes, that's right! You can imagine that Atlas projects are about the big picture and strategic initiatives, while Jira projects focus on detailed execution and task management


Tags: cloud

jira-cloud
Show Task and subtask in the timeline?
Asked by Diana Osorio:

*** ** * ** ***

Is it possible to show only tasks and subtasks in a project timeline? I don't use Epic in my project, just tasks and subtasks


Answers:
author: Trudy Claspill
body: Hello [@Diana Osorio](/t5/user/viewprofilepage/user-id/5530777)

Welcome to the Atlassian community.

Are you using a Free, Standard, Premium, or Enterprise subscription?

Are you getting to your timeline by going through a Plan under the Plans menu, or using the Timeline option that shows on the left when you are viewing a board for the project?

comments: author: Diana Osorio
body: Enterprise


author: Trudy Claspill
body: Are you getting to your timeline by going through a Plan under the Plans menu, or using the Timeline option that shows on the left when you are viewing a board for the project?


Tags: cloud

jira-cloud
create issue -->issue type: BUG --> linked issues field is missing
Asked by Slava Yudashkin:

Hi,  
lately I can't see the option to link an issue during creation of issue type BUG.  

this field been always shown and available to me.   
since lately I can't see and use it anymore.  

what could be the problem and how can I re enable this field again?   

thanks.


Answers:
author: John Funk
body: Hi Slava - Welcome to the Atlassian Community!

Make sure the Linked Issues field is on the create screen for the project and issue type.


Tags: cloud

jira-cloud

jira-service-management
how to move items between teammanaged projects without losing content
Asked by Ariane Cannenburg:

The team was split in two teams; we have to move from one project to the other (new) project.

But looks like it doesn't keep the content of fields, it looses data...


Answers:
author: Bill Sheboy
body: Hi [@Ariane Cannenburg](/t5/user/viewprofilepage/user-id/5467077) -- Welcome to the Atlassian Community!

The issue type, field, and other configurations are distinct for each team-managed project.

A couple of possible workarounds for this scenario may be:

* use export / import
  * export all issues with their fields for the source issues, including some uniquely identifying information (e.g., Summary);
  * move the issues to the new project;
  * export the new issues to get their key and unique identifying information;
  * use spreadsheet functions to combine the export data; and
  * import the fields to update them
* use global context / shared fields
  * create global (i.e., company-managed) fields to be shared between the projects
  * update the projects to include the fields
  * for the source project, use an automation rule or export / import to move the data to the new fields
  * now when the issues move to the new project, the fields will likely be preserved

Kind regards,  
Bill


Tags: cloud

jira-cloud
Prevent migrating/moving issues from any issuetypes into a particular issuetype
Asked by Sandhya Muthukumar:

Hi,

I must not allow users to migrate / move issues from any issuetype into to a certain issuetype.

How can I set this restriction on the issuetype?


Answers:
author: Nikola Perisic
body: Hello [@Sandhya Muthukumar](/t5/user/viewprofilepage/user-id/5407817)

Limit the Move issues permissions only to a project role/group that need to have it.

comments: author: Sandhya Muthukumar
body: Hi Nikola,

Thanks for the inputs!!

Setting up permission on the project restricted moving of issues to another project. But I also do not want the users to move their issues from another project to this issuetype. For example, I have a issuetype named "ABC" in Project A which needs to be restricted. I dont want users to move a Story, Task, Bug from a different project to be moved/migrated as issuetype "ABC" in Project A.


author: Nikola Perisic
body: Hi [@Sandhya Muthukumar](/t5/user/viewprofilepage/user-id/5407817)

Hm, direct native in solution in Jira doesn't really have this. Check this page out:

* <https://community.atlassian.com/t5/Questions/permission-to-create-specific-issue-type/qaq-p/339442#33270>

You should find a workaround here.


Tags: data-center

jira-data-center
How to add a blank column to a JIRA Table fetched into Confluence
Asked by Santhosh Kumar:

Hi All,

Good day

I'm pulling a JIRA table into Confluence and applying some Table Transformer Macro to suit my needs.

Now I have a new requirement to add a blank column (appending to the JIRA table) that enables users to add their remarks in Confluence.  

I'm trying to create a table with a single blank column and merge it with JIRA table. However, there is no primary key to perform this join.

Can you please advise on how to perform this? Please see that I expect the Blank Column to have the same number of rows as the dynamic JIRA table.   

Thanks in Advance.

Regards,

Santhosh


Answers:
author: Stiltsoft support
body: Hi [@Santhosh Kumar](/t5/user/viewprofilepage/user-id/5147667) ,

Please check the second part of this Community question for reference: <https://community.atlassian.com/t5/Confluence-questions/Can-I-dynamically-populate-the-fields-of-a-table-based-on-values/qaq-p/1505810>

The 'Key' column should be present in your manually created table (you manually insert the issue keys and lookup the macro generated and manually created tables by the 'Key' column).

comments: author: Stiltsoft support
body: And what concerns the type of JOIN function for the query if your tables have different number of rows: please check this page <https://www.javatpoint.com/mysql-left-join-vs-right-join>

If your macro generated table is the first one, you'll need LEFT JOIN.


Tags: confluence

data-center

filter

jira-data-center

table

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets

table-transformer
Migrate trello boards to Jira
Asked by Arkadiusz Alicki:

Hi,

We'd like to migrate all of our Trello boards to Jira. We tried to do it by JIRA import wizard but we encountered few problem with this approach:

1. If a card has several members, how do you keep those members in the Jira task? For example, can we map card members in Trello to card watchers in Jira? Currently, after the card is migrated, only the card's author remains in the card, the other members are removed.

2. On our cards, we have a lot of checklists. Unfortunately those checklists are not migrated to new task in Jira. How can we bulk copy those checklists, or map checklists to subtasks or something to keep them? ![jiraPrb.png](https://community.atlassian.com/t5/image/serverpage/image-id/332129i172A4C1F5CB48623/image-size/large?v=v2&px=999 "jiraPrb.png")

3. When we migrate board from Trello to Jira, our users get ton of notifications that we created/updated new task. How can we prevent that, so users won't be spammed with notifications when we migrate boards to Jira?


Answers:
author: Vronik
body: Hi

Take a look at these articles to see if they can help you

<https://community.atlassian.com/t5/Jira-questions/How-to-export-all-content-from-Trello-card-to-Jira-including/qaq-p/1030080>

<https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-trello/>

<https://support.atlassian.com/jira-software-cloud/docs/import-data-directly-from-trello-into-jira/>

<https://community.atlassian.com/t5/Jira-questions/How-to-export-all-content-from-Trello-card-to-Jira-including/qaq-p/1030080>


Tags: cloud

jira-service-management

jira-service-management-cloud

trello