youngmon/atlassian-qna huggingface dataset:
How to connect Visual Studio 2022 to Jira
Asked by Ryan Moelling:

There appears to be some extensions available in Visual Studio 2022 but they do not appear to actually function. I was wondering if anyone has had any luck on connecting their Jira instance to Visual Studio 2022 and how they did it?

Thank you!


Answers:
author: Aaron Pavez _ServiceRocket_
body: Hi [@Ryan Moelling](/t5/user/viewprofilepage/user-id/5577006)

can you send us a screenshot of the app from the marketplace?

Normally you will connect using an API token and an email account.

* Type = Basic Auth
* Username = \<your login username\>
* Password = \<your api token\>

Unless the app asks for another method in the app documentation.

Regards

Aaron

comments: author: Ryan Moelling
body: That's what I was expecting but I'm not seeing anything added anywhere when installed. It says that there will be a Pending Changes tab, but it doesn't exist. ![jira_extension.png](https://community.atlassian.com/t5/image/serverpage/image-id/343935iF96E2423F63F677D/image-size/large?v=v2&px=999 "jira_extension.png")


author: Aaron Pavez _ServiceRocket_
body: Hi!

I can't find it on my VSC version. Why do you need that particular app?

<https://marketplace.visualstudio.com/items?itemName=StephenMcDaniel.JiraExtension-VS2022>

But here is the app. Also, it hasn't been updated for a year now.

Have you tested Jira and Bitbucket (Atlassian Labs)?

That's the official app from Atlassian.

Regards


author: Ryan Moelling
body: Yeah, I did notice it had been a year since the last update. I was searching the extensions inside VS2022 (I don't use VS Code) and it did not find Jira and Bitbucket extension there. I'm just trying to find a way to connect VS2022 to Jira and the one that was most recommended was Jira Extension (VS 2022 Edition) ... even though it does not appear to work anymore.


author: Ryan Moelling
body: These are the only ones that show for me.![jira_extension_2.png](https://community.atlassian.com/t5/image/serverpage/image-id/343953iAC26CF6A111BC5DE/image-size/large?v=v2&px=999 "jira_extension_2.png")


author: Ryan Moelling
body: I have connected GitHub to Jira and VS2022 now. I can't see Jira issues or anything like that in Visual Studio, but as far as I can tell there is not a currently available solution for the problem.


Tags: cloud

jira-cloud
How do I create a templated work flow?
Asked by Cara Hostetter:

Hey- this is a feature I would love to use if available in Jira. I am trying to build out a workflow as a template, that I can easily duplicate. Ie. I want to create an onboarding checklist- every time we have a new hire we have the same tasks associated with our onboarding process. How can I create a project workflow that I can then duplicate, as many times as I need? ie. If we are onboarding multiple new hires at once, I will need the same template reiterated for each individual. Asana has this feature but trying to switch this workflow into Jira. Let me know,

Thanks.


Answers:
author: Oleksandr Siryi_Railsware_
body: Hey, [@Cara Hostetter](/t5/user/viewprofilepage/user-id/5129152)

Not sure if this is exactly what you need, but we are using [checklists for recurring tasks](https://marketplace.atlassian.com/apps/1216451/smart-checklist-for-jira-pro?tab=overview&utm_campaign=ranking&utm_content=ranking_scblog_sidebar&utm_medium=seo&utm_source=scblog&utm_term=atlassianpro&hosting=cloud) like [onboarding](https://blog.jirachecklist.com/jira-checklist-templates/). They are also quite useful for having Definition of Done and Acceptance Criteria, etc. in your tickets.

You can set up the automation in a way that these checklist templates will be automatically added based on the content of an issue and the workflow setup. ![Screenshot 2023-01-24 at 6.33.28 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/236196i3AA5038352FEC28B/image-size/large?v=v2&px=999 "Screenshot 2023-01-24 at 6.33.28 PM.png")


Tags: cloud

jira-work-management-cloud
Connector for Salesforce & Jira: Issues w/ Creating Jira Issue via Trigger
Asked by dwilfred:

Hi All,

We are using the Connector for Salesforce \& Jira by AppFire, but are having issues when trying to create a Jira Issue via trigger. Here is the documentation they provide:

<https://appfire.atlassian.net/wiki/spaces/CSFJIRA/pages/470754259/Configuring+automatic+Jira+issue+creation+from+Salesforce#Signature-of-JCFS.API.createJiraIssue>  

We are using the advanced usage for Signature of JCFS.API.createJiraIssue. When checking Salesforce logs, I can see that the method is being called, but the call does not return any usable responses regardless of success or failure. When we attempt to manually create the Jira Issue, via the following component, it is created successfully w/o any errors.

![Screenshot 2024-08-26 at 11.55.26?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/343873iF8C9095AFC973EDC/image-size/large?v=v2&px=999 "Screenshot 2024-08-26 at 11.55.26?AM.png")

One thing we did notice in the logs when the above mentioned method was called is the following query returned with no rows:

SELECT Id, baseUrl__c, acKey__c, acBaseUrl__c, connectionId__c, sharedSecret__c FROM Connection__c LIMIT 1

I was not able to find anything on this 'Connection__c' object, so any help would be greatly appreciated.


Answers:
author: Samuel Gatica
body: Hi [@dwilfred](/t5/user/viewprofilepage/user-id/5576909)

I recommend that you open a ticket with the [vendor](https://appf.re/support) directly. Appfire typically responds quickly to issues related to this connector.

Best regards

Sam


Tags: appfire

cloud

connector

jira-cloud

salesforce

servicerocket

trigger
Dropdown in tasks - push into email notifications
Asked by Patrick Ohtani:

Dear community,

I am trying to pull a dropdown entry from a task into the email automation but it's unclear if I can pull the data from the task into the email. It's not a custom field per se but a dropdown I have created.

The email builder is pulling data as follows but I'm not sure how to reference the data that has been selected in this particular dropdown:

{{issue.fields}}

I renamed the dropdown "Team".

I want my email to reference the Team as it will allow the appropriate manager to action.  

<br />


Answers:
author: Patrick Ohtani
body: {{issue.fields.Department/Team.value}} is the answer.


author: Patrick Ohtani
body: I have the dropdown created from Jira Work Management as per the screenshot but I can't (for the life of me) work out the correct code to pull this selection into the email automation.

I thought it might be {{issue.fields.Department/Team}}

I looked up the custom field but it doesn't show up so I guess its a field within this project that I can pull data from.. Is this possible?

<br />

<br />

![Screenshot 2023-01-26 at 8.52.38.png](https://community.atlassian.com/t5/image/serverpage/image-id/236519i83C5AF95428929A1/image-size/large?v=v2&px=999 "Screenshot 2023-01-26 at 8.52.38.png")


Tags: cloud

jira-work-management-cloud
Can I edit the project menu?
Asked by Susi Nanne:

On each project, there is a menu: Summary, board, list, calendar, timeline, forms, pages, Issues, reports, shortcuts, apps, project settings.

Is there a way of choosing what I want that bar to display instead of having tools I don't use frequently?


Answers:
author: Ravi Sagar _Sparxsys_
body: Hi Susi,

No you cannot change the items that appear in the sidebar. Some items appears from the features enabled or disable or some items come from the app but the ones you mentioned cannot be changed.

Ravi


Tags: cloud
Automation: Custom Date changing Due Date
Asked by Alexandra Astor:

I have an automation rule that populates the Due Date based on the date that is entered in a custom field called Meeting Date. I also have a rule, that I would like to update the due date whenever the meeting date is changed. This rule is set to update several tasks and subtasks within the Epic. However, it is not working consistently. Sometimes it makes the updates I would like, but not all the time. Any insight into what I am doing wrong?

![Capture.PNG](/t5/image/serverpage/image-id/235561i8DEA4B093A3B51E8/image-size/large?v=v2&px=999 "Capture.PNG")


Answers:
author: John Funk
body: Hi Alexandra,

I looks like you are trying to update the Meeting Date and then also update the Due Date based on this same Meeting Date value in the same step of the rule. You cannot count on it being done in that order.

You should have a step to do the Meeting Date update. Then do a New Action for Re-fetch issue. And then do a New Action for setting the Due Date based on this newly updated Meeting Date.


author: Mark Segall
body: Hi [@Alexandra Astor](/t5/user/viewprofilepage/user-id/4746445) - It looks like your rule is straightforward. I would recommend cross-referencing the failed updates against the rule log to see if there's something going on.

The only thing that comes to mind is if some of the issues are not in the same project. In which case, you'd need to make sure the rule scope (on the Rule Details screen) is set to global/multiple projects.


Tags: cloud

jira-work-management-cloud
Questions about the product
Asked by Javier:

Good morning,

I would like to ask some questions. I will be grateful if you could reply me.

1. Is it possible to create new values for the State column? There are three by default and when I create a new one, it is only possible to join it to one of the three already existing.

2. Is it possible to create a template once you have a project with all the tasks and subtasks created? I mean, save the structure of elements to create a new project based on this structure.

Thank you very much in advance,

Javier


Answers:
author: Bhanu KN
body: Hi Javier,

Hope you are doing well. By State, I assume you are talking about **Jira Statuses** . It is possible for you to add new statuses. I am adding the link here, which applies to the server but it works the same in the cloud as well: [Configure workflows](https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html)

If you are talking about Status columns on a Kanban/Scrum board, Yes, it's possible to add more columns: [Configure columns](https://support.atlassian.com/jira-software-cloud/docs/configure-columns/)

If It's the status categories you are talking about (To do, In progress, and Done which are color coded across all workflows), you cannot add any more categories.

Once you have a project set up, you can create another with the shared configuration. It lets you share screens, issue types, and workflows between multiple projects. Read more about it here: [Create a project that shares its configuration with another project](https://support.atlassian.com/jira-software-cloud/docs/create-a-new-project/)

Hope this helps :)

Regards,

Bhanu

comments: author: Javier
body: Thank you very much Bhanu!!

It was status categories what I was referring to.

Your explanations are very clear. The have been very helpful.

Thank you again!!

Javier


author: Bhanu KN
body: Glad to be of help! Have a good day :)


Tags: cloud
Best Setup for a project of projects; how to import tasks from other projects?
Asked by Robert Coyne:

Thanks in advance.

I am managing a 2 year project of multiple projects across different business silos ranging from communications to IT.

I've created one master project then seperate projects for each business area since the issues are very different. I'm new to Jira Work Mgmt clout but am familiar with Trello and slightly familiar with Jira Software. I felt this was best way to organize since each business area will need its own epics. I'm not certain this is best way for a project of this nature so that's my first question to community.

Second question which assumes this is a good way to build, becomes how do I import cards (issues/epics) from multiple project into the master project.

Cheers


Answers:
author: Jack Brickey
body: Hi [@Robert Coyne](/t5/user/viewprofilepage/user-id/5125599) , why do you need. A project of projects? Projects in Jira contain issues not projects. I wonder if you simply need a master Board that captures the necessary issues from your various projects? What exactly are your goals?

comments: author: Robert Coyne
body: Hi [@Jack Brickey](/t5/user/viewprofilepage/user-id/853369) Thanks for clarification and details.

Great avatar btw


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

I would not "import" cards from multiple projects, I'm not sure it would work for you.

There are three ways you could import

* move the issues into the master project - this would remove them from their current project, which is probably not going to work for the people in those projects
* clone the issues and move the copies into the master project - this would mean your tracking diverges, as you've got two issues to update, and it's rare that people would remember to duplicate all their changes in both.
* There is a third option - you could do the cloning and then automate a synchronisation between the two ends of a clone (cloned issues can be automatically linked back to their source issues, so it's not hard to use that link in an automation or script), or you could use one of the synchronisation apps in the marketplace to keep the two issues mostly in-line with each other.

But with the clone options, issues can only have one epic link, so you'd need to decide which one is the master epic, the other would become redundant.

However, if your master project is for holding the various Epics (and maybe master-project specific stories) moving existing Epics from their current projects is not going to cause you problems - Epics do not have to be in the same project as the stories linked to them, they're specifically designed to be used cross-project.

But if it is just for Epics, I would be tempted to not have a master project, instead use Jira software's boards to view and manage the project - create a board based on "Issuetype = Epic" and work from that. If you have a premium subscription, Advanced Roadmaps can give you a holistic overview based on that as well.


Tags: cloud

jira-work-management-cloud
Jira Assets - filter by attributes of object
Asked by Dylon Robinson:

Hello community,  

I am starting to configure the Asset management inside of Jira. I need help filtering my custom field to not only show objectTypes, but to only show based on the issue attribute of "Location"   

So for a new employee at X location, I only want to see devices from my custom field for that specific location.  

Things I've tried:  

**Filter issue scope (AQL): location = {{issue.location}}**

**Filter issue scope (AQL): location = {{customfield_XXXXX}}**

**Filter issue scope (AQL): location = ${customfield_XXXXX.label}**

I have had no luck getting this to work properly. As I am not sure what to reference for the objects attribute "Location" that I have set.   

I want my custom field to show only objects from X location that is a smart value from my Jira issue.


Answers:
author: Mikael Sandberg
body: Hi [@Dylon Robinson](/t5/user/viewprofilepage/user-id/5124981),

Welcome to Atlassian Community!

The filter scope needs the custom field as a variable, so your scope should look like this:

location = ${customfield_XXXXX}

Have a look at the [announcement for filter scope](https://community.atlassian.com/t5/Jira-Service-Management-articles/Announcing-Filter-Issue-Scope-for-Insight/ba-p/1737942) here.

comments: author: Mikael Sandberg
body: Here is an example that I am using for peripheral requests, which only shows peripherals based on what the user select as location (cf_11190).

![Screenshot 2023-01-18 at 2.37.57 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/235209i2DFD6C9F254C481A/image-size/large?v=v2&px=999 "Screenshot 2023-01-18 at 2.37.57 PM.png")
Can't find added person
Asked by jhinsomniac:

I've added a client to a project. I can view the profile when I search People in the menu bar and can view her name on the list of people on the project.

However, when I try to @ her, her name does not pop up.

I have emailed her an invite link and she has accepted. I'm not sure if there is one more step required but I have not seen any documentation saying so.

Thanks.


Answers:
author: Trudy Claspill
body: Hello [@jhinsomniac](/t5/user/viewprofilepage/user-id/2673781)

Are you able to mention other users?

Has this new user actually logged in and accessed the Jira system at least once?

comments: author: jhinsomniac
body: Yes I am able to mention everyone else.

And I can't speak to if she has logged in and accessed anything yet. I have requested her to do so and will update here when she does.

Thanks for the prompt answer.?


Tags: cloud

jira-work-management-cloud
Why is there no 'Comment' option in the JIRA field drop-down to import csv issues?
Asked by Ashleigh_Cox:

On the page explaining how to import a csv of issues, the Tips section says you can map multiple csv fields to the Comment Body JIRA field. But I've uploaded a csv and there is no Comment Body option to map to. Does anyone know why? Thank you


Answers:
author: Trudy Claspill
body: Hello [@Ashleigh_Cox](/t5/user/viewprofilepage/user-id/4924290)

The Comment Body field is available only to Jira Administrators when accessing the import function by navigating to Settings \> System \> External System Import.

Are you a Jira Administrator for your Jira system? If so, can you try accessing the import function by clicking the Gear icon near your avatar and selecting System, then find External System Import?

comments: author: Ashleigh_Cox
body: Yes that worked! Thank you so much.


Tags: cloud

csv

import
no email notification
Asked by thomas_williams:

I am a new user but not getting email notifications. Is this something on jira side?


Answers:
author: thomas_williams
body: I have used the notification helper. it says no issue.

Can someone from [@atlassian](/t5/user/viewprofilepage/user-id/62094) determine if my email or domain is on a blacklist.


Tags: cloud

jira-work-management-cloud
List settings
Asked by Cecilia Damico:

Hi, every time I access the project I have to set the fields I want to view in the list.

Is there a way to maintain the fields of the view I defined?

Thanks


Answers:
author: John Salch
body: This would be nice.


author: Hannes Obweger - JXL for Jira
body: Hi [@Cecilia Damico](/t5/user/viewprofilepage/user-id/4465161) and [@John Salch](/t5/user/viewprofilepage/user-id/5091544)

would you mind elaborating what exactly you're experiencing? I just tried to add some fields/columns locally and they did show up correctly when re-visiting the project - but this could also be a change/fix that is being gradually rolled out.

comments: author: John Salch
body: Create a Jira Work Project. Add some issues. Go to List tab. Change the settings to Group things by a field. Leave the tab. Go back, settings changes are reset.


author: Hannes Obweger - JXL for Jira
body: Ahh, gotcha [@John Salch](/t5/user/viewprofilepage/user-id/5091544)

yeah this indeed doesn't seem to be persisted. I would imagine that it will be at some point in the future, but I don't know any details. Maybe someone else knows more about this?

*** ** * ** ***

... and just to put this out there: For an immediate solution and provided that you're open to solutions from the Atlassian Marketplace, you could have a look at the app that my team is working on, [JXL for Jira](https://marketplace.atlassian.com/apps/1224710?hosting=cloud&tab=overview&utm_source=atlassian-community&utm_medium=referral&utm_content=2241709).

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you'd do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for configureable issue hierarchies, (nested) grouping, sum-ups, or conditional formatting.

Any of these features and configurations are, of course, persisted across visits :)

This is how it looks in action:

![assignee-grouping.gif](https://community.atlassian.com/t5/image/serverpage/image-id/234942iA4AEAB8FC898FF4D/image-size/large?v=v2&px=999 "assignee-grouping.gif")

JXL integrates into Jira's sidebar (or top-bar, in Work Management), so many customers use it as an extension to Jira's native views. Another advantage is that JXL works with and across any project type, be it JWM, Jira Software, or Jira Service Desk.

Hope this helps,

Best,

Hannes


Tags: cloud

jira-work-management-cloud
How to have subtasks separate from task
Asked by Marc Lonsain:

Hi,  

We are using Jira since a day, just exploring possibilities. Now we want to create tasks with subtasks. But it keeps attaching the subtask to the task, while I do want to have the relation between the two, but also need to be able to move them separately.   

Could someone help me doing it?


Answers:
author: Dirk Ronsmans
body: [@Marc Lonsain](/t5/user/viewprofilepage/user-id/5123194) welcome to the community,

A subtask cannot exist without a task (or other issuetype) above it. So they cannot stand on their own.

If you need to have something that can relate to one another you can do Linked Issues between different issue types (but not subtasks, those will ++always++ be linked underneath another issuetype)

comments: author: Nic Brough -Adaptavist-
body: You should think of a Jira sub-task as being a fragment of its parent story.

A simple analogy might be "Story = jigsaw, sub-task = single piece"


author: John Salch
body: It sounds like you just want to create another task and not a sub-task. The sub in sub-task implies it is part of another task.


Tags: cloud
Why the dropdown fields has only 55 options available?
Asked by Iliana Korzeniewski:

I am creating a dropdown field and I need to add more than 55 options and when I try it there is a message saying "You can?t add more than 55 field options".

How can I remove this restriction?


Answers:
author: Ste Wright
body: Hi [@Iliana Korzeniewski](/t5/user/viewprofilepage/user-id/5122490)

I assume you're using a Team-managed Project?

If yes, unfortunately you can't at this point - there is a limit of 55 options in a field for this Project type.

There is a feature request requesting an increase to these limits - vote for/watch [JRACLOUD-78719](https://jira.atlassian.com/browse/JRACLOUD-78719)

The alternative is to move to a **Company-managed**Project, where there are already higher limits.

Ste

comments: author: Iliana Korzeniewski
body: Yes, now I see that the problem is that the project was created to be managed by the team.

Thanks for your help!


author: Ste Wright
body: No worries!

If this answer helped resolve your query, could you accept it? This helps other users who find the question in future know this answer can help them too :)

Ste


author: Imran hasan
body: Super
I don't see Export option in portfolio. Do I need special permissions?
Asked by kn.wh:

When I navigate to a Portfolio, I do not see the "Export" button as described in this article: <https://confluence.atlassian.com/jiraportfolioserver/sharing-and-exporting-plan-data-998886665.html>

Do I need permissions granted or perhaps our version of JIRA/Portolio doesn't support?

Thank you in advance.


Answers:
author: kn.wh
body: Apparently we had to upgrade the Portfolio add-on to version 3.24. And now it matches the screen in the link above. I tried the export and it has the progress stats of the Roadmap.

[@Chris](/t5/user/viewprofilepage/user-id/1301929) you may try that and see if it works for you as well.

comments: author: Chris
body: That solved it for me as well, thanks!


author: kn.wh
body: Good to hear.

I would be nice if Atlassian made it easier to know what version you have and what features are relevant.


author: Chris
body: I don't have any solution for this, but just wanted to bump the request to hopefully get more eyes on it. We are on the latest version of Portfolio and even as a system administrator (with Portfolio Admin permissions) I can not see the export button. I've also been unsuccessful so far at finding any documentation on the subject.


Tags: advanced-roadmaps