Confluence server not getting starting
Asked by HINTechnologies:

Hi Team,

My Confluence server is not getting started , kindly please help us to resolve this asap .

02-Oct-2021 08:41:14.114 INFO \[Catalina-utility-1\] org.apache.catalina.core.Appl  
icationContext.log 1 Spring WebApplicationInitializers detected on classpath  
02-Oct-2021 08:41:14.462 INFO \[Catalina-utility-1\] org.apache.catalina.core.Appl  
icationContext.log Initializing Spring DispatcherServlet 'dispatcher'

Thanks

Harish G

+91 9535311718


Answers:
author: Fabian Lim
body: Hi [@HINTechnologies](/t5/user/viewprofilepage/user-id/4581823)

I suggest you open a ticket with the atkaddian support team.

Link: <https://support.atlassian.com/contact#/>


author: Nic Brough -Adaptavist-
body: Ok, that is an error which will stop it dead.

Confluence needs a database to use as a datastore. You have configured yours to use the h2 database, and the h2 database it was using has failed.

h2 is a quick and easy option for getting started, it's for dev, demo and test systems, it can, and will, fail. Your admins will have been warned of this every time they used it.

You will need to revert back to the backup you took the last time the system was working.


author: Harish gorla
body: Hi Nic,

Below is the error when i am strat confluence.

java.lang.RuntimeException: Cannot connect to h2db  
at com.atlassian.h2.DatabaseCreatingServerLifecycle.start(DatabaseCreati  
ngServerLifecycle.java:57)  
at com.atlassian.confluence.core.persistence.hibernate.ConfluenceHiberna  
teConfig.getHibernateProperties(ConfluenceHibernateConfig.java:51)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.getHibernatePr  
operties(DefaultBootstrapManager.java:634)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.performPersist  
enceUpgrade(DefaultBootstrapManager.java:318)  
at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.init(  
DefaultAtlassianBootstrapManager.java:81)  
at com.atlassian.confluence.setup.DefaultBootstrapManager.init(DefaultBo  
otstrapManager.java:188)  
at com.atlassian.config.util.BootstrapUtils.init(BootstrapUtils.java:36)

at com.atlassian.confluence.setup.ConfluenceConfigurationListener.initia  
liseBootstrapContext(ConfluenceConfigurationListener.java:146)  
at com.atlassian.confluence.setup.ConfluenceConfigurationListener.contex  
tInitialized(ConfluenceConfigurationListener.java:65)  
at org.apache.catalina.core.StandardContext.listenerStart(StandardContex  
t.java:4690)  
at org.apache.catalina.core.StandardContext.startInternal(StandardContex  
t.java:5151)  
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:183)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.  
java:1384)  
at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.  
java:1374)  
at java.util.concurrent.FutureTask.run(Unknown Source)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.  
access$201(Unknown Source)  
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.  
run(Unknown Source)  
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)  
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)  
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskTh  
read.java:61)  
at java.lang.Thread.run(Unknown Source)  
Caused by: org.h2.jdbc.JdbcSQLException: General error: "java.lang.NullPointerEx  
ception" \[50000-196\]  
at org.h2.message.DbException.getJdbcSQLException(DbException.java:345)  
at org.h2.message.DbException.get(DbException.java:168)  
at org.h2.message.DbException.convert(DbException.java:295)  
at org.h2.engine.Database.openDatabase(Database.java:307)  
at org.h2.engine.Database.\<init\>(Database.java:270)  
at org.h2.engine.Engine.openSession(Engine.java:64)  
at org.h2.engine.Engine.openSession(Engine.java:176)  
at org.h2.engine.Engine.createSessionAndValidate(Engine.java:154)  
at org.h2.engine.Engine.createSession(Engine.java:137)  
at org.h2.engine.Engine.createSession(Engine.java:27)  
at org.h2.engine.SessionRemote.connectEmbeddedOrServer(SessionRemote.jav  
a:354)  
at org.h2.jdbc.JdbcConnection.\<init\>(JdbcConnection.java:116)  
at org.h2.jdbc.JdbcConnection.\<init\>(JdbcConnection.java:100)  
at org.h2.Driver.connect(Driver.java:69)  
at java.sql.DriverManager.getConnection(Unknown Source)  
at java.sql.DriverManager.getConnection(Unknown Source)  
at com.atlassian.h2.DatabaseCreatingServerLifecycle.start(DatabaseCreati  
ngServerLifecycle.java:52)  
... 20 more  
Caused by: java.lang.NullPointerException  
at org.h2.mvstore.db.ValueDataType.compare(ValueDataType.java:104)  
at org.h2.mvstore.MVMap.compare(MVMap.java:713)  
at org.h2.mvstore.Page.binarySearch(Page.java:334)  
at org.h2.mvstore.MVMap.binarySearch(MVMap.java:466)  
at org.h2.mvstore.MVMap.get(MVMap.java:455)  
at org.h2.mvstore.MVMap.remove(MVMap.java:543)  
at org.h2.mvstore.db.TransactionStore.rollbackTo(TransactionStore.java:5  
06)  
at org.h2.mvstore.db.TransactionStore$Transaction.rollback(TransactionSt  
ore.java:803)  
at org.h2.mvstore.db.MVTableEngine$Store.initTransactions(MVTableEngine.  
java:256)  
at org.h2.engine.Database.open(Database.java:767)  
at org.h2.engine.Database.openDatabase(Database.java:276)  
... 33 more  
2021-10-03 07:37:23,447 WARN \[Catalina-utility-2\] \[atlassian.confluence.plugin.P  
luginFrameworkContextListener\] contextInitialized Not starting full plugin syste  
m due to upgrade  
2021-10-03 07:37:25,166 INFO \[Catalina-utility-2\] \[com.atlassian.confluence.life  
cycle\] init Confluence is ready to serve  
03-Oct-2021 07:37:35.464 INFO \[main\] org.apache.coyote.AbstractProtocol.start St  
arting ProtocolHandler \["http-nio-8090"\]  
03-Oct-2021 07:37:35.479 INFO \[main\] org.apache.catalina.startup.Catalina.start  
Server startup in \[54,814\] milliseconds  
2021-10-03 07:37:35,667 ERROR \[http-nio-8090-exec-9\] \[atlassian.confluence.util.  
AbstractBootstrapHotSwappingFilter\] doFilter Could not get swap target filter  
-- referer: <http://confluence.hintech.com:8090/> \| url: /johnson/data \| traceId:  
006d0369a405e3de  
2021-10-03 07:37:44,601 ERROR \[http-nio-8090-exec-1\] \[confluence.setup.johnson.W  
ebAppContextPathCheck\] check Bootstrap did not initialize.  
2021-10-03 07:37:45,046 ERROR \[http-nio-8090-exec-5\] \[atlassian.confluence.util.  
AbstractBootstrapHotSwappingFilter\] doFilter Could not get swap target filter  
-- referer: <http://localhost:8090/> \| url: /johnson/data \| traceId: 00b0b54ddc4e  
18f0  
2021-10-03 07:37:51,612 ERROR \[http-nio-8090-exec-7\] \[atlassian.confluence.util.  
AbstractBootstrapHotSwappingFilter\] doFilter Could not get swap target filter  
-- referer: <http://confluence.hintech.com:8090/> \| url: /johnson/data \| traceId:  
00b6acf1553cb4a1

Thanks

Harish G


author: Harish gorla
body: Hi nic,

Pls find below .

2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[extender.internal.support.ExtenderConfiguration\] onOsgiApplicationEvent Application context refresh failed (NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.applinks.applinks-trustedapps-plugin, config=osgibundle:/META-INF/spring/\*.xml))  
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.applinks.applinks-trustedapps-plugin' has timed out waiting for (\|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)(objectClass=com.atlassian.sal.api.net.RequestFactory)(objectClass=com.atlassian.sal.api.message.I18nResolver)(objectClass=com.atlassian.sal.api.message.LocaleResolver)(objectClass=com.atlassian.sal.api.websudo.WebSudoManager)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenAccessor)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenValidator)(objectClass=com.atlassian.sal.api.auth.LoginUriProvider)(objectClass=com.atlassian.templaterenderer.TemplateRenderer))  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109)  
at java.util.TimerThread.mainLoop(Unknown Source)  
at java.util.TimerThread.run(Unknown Source)  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[internal.dependencies.startup.DependencyWaiterApplicationContextExecutor\] fail Unable to create application context for \[com.atlassian.applinks.applinks-trustedapps-plugin\], unsatisfied dependencies: Dependency on \[(objectClass=com.atlassian.sal.api.websudo.WebSudoManager)\] (from bean \[\&webSudoManager\]), Dependency on \[(objectClass=com.atlassian.sal.api.message.LocaleResolver)\] (from bean \[\&localeResolver\]), Dependency on \[(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenAccessor)\] (from bean \[\&xsrfTokenAccessor\]), Dependency on \[(objectClass=com.atlassian.sal.api.net.RequestFactory)\] (from bean \[\&requestFactory\]), Dependency on \[(objectClass=com.atlassian.sal.api.auth.LoginUriProvider)\] (from bean \[\&loginUriProvider\]), Dependency on \[(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)\] (from bean \[\&authenticationConfigurationManager\]), Dependency on \[(objectClass=com.atlassian.sal.api.message.I18nResolver)\] (from bean \[\&i18nResolver\]), Dependency on \[(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenValidator)\] (from bean \[\&xsrfTokenValidator\]), Dependency on \[(objectClass=com.atlassian.applinks.api.ApplicationLinkService)\] (from bean \[\&applicationLinkService\]), Dependency on \[(objectClass=com.atlassian.templaterenderer.TemplateRenderer)\] (from bean \[\&templateRenderer\]), Dependency on \[(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)\] (from bean \[\&typeAccessor\])  
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.applinks.applinks-trustedapps-plugin' has timed out waiting for (\|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.api.ApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)(objectClass=com.atlassian.sal.api.net.RequestFactory)(objectClass=com.atlassian.sal.api.message.I18nResolver)(objectClass=com.atlassian.sal.api.message.LocaleResolver)(objectClass=com.atlassian.sal.api.websudo.WebSudoManager)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenAccessor)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenValidator)(objectClass=com.atlassian.sal.api.auth.LoginUriProvider)(objectClass=com.atlassian.templaterenderer.TemplateRenderer))  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109)  
at java.util.TimerThread.mainLoop(Unknown Source)  
at java.util.TimerThread.run(Unknown Source)  
2021-10-02 15:13:31,707 WARN \[Spring DM Context Creation Timer\] \[internal.dependencies.startup.DependencyWaiterApplicationContextExecutor\] timeout Timeout occurred before finding service dependencies for \[NonValidatingOsgiBundleXmlApplicationContext(bundle=com.atlassian.applinks.applinks-oauth-plugin, config=osgibundle:/META-INF/spring/\*.xml)\]  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&webSudoManager' with filter '(objectClass=com.atlassian.sal.api.websudo.WebSudoManager)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&consumerService' with filter '(objectClass=com.atlassian.oauth.consumer.ConsumerService)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&serviceProviderTokenStore' with filter '(objectClass=com.atlassian.oauth.serviceprovider.ServiceProviderTokenStore)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&elevatedPermissionsService' with filter '(objectClass=com.atlassian.applinks.core.ElevatedPermissionsService)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&xsrfTokenAccessor' with filter '(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenAccessor)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&requestFactory' with filter '(objectClass=com.atlassian.sal.api.net.RequestFactory)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&loginUriProvider' with filter '(objectClass=com.atlassian.sal.api.auth.LoginUriProvider)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&authenticationConfigurationManager' with filter '(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&i18nResolver' with filter '(objectClass=com.atlassian.sal.api.message.I18nResolver)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&restUrlBuilder' with filter '(objectClass=com.atlassian.plugins.rest.common.util.RestUrlBuilder)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&manifestRetriever' with filter '(objectClass=com.atlassian.applinks.spi.manifest.ManifestRetriever)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&consumerTokenStore' with filter '(objectClass=com.atlassian.oauth.consumer.ConsumerTokenStore)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&serviceProviderConsumerStore' with filter '(objectClass=com.atlassian.oauth.serviceprovider.ServiceProviderConsumerStore)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&mutatingApplicationLinkService' with filter '(objectClass=com.atlassian.applinks.spi.link.MutatingApplicationLinkService)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&localeResolver' with filter '(objectClass=com.atlassian.sal.api.message.LocaleResolver)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&remoteCapabilitiesService' with filter '(objectClass=com.atlassian.applinks.internal.common.capabilities.RemoteCapabilitiesService)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&xsrfTokenValidator' with filter '(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenValidator)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&templateRenderer' with filter '(objectClass=com.atlassian.templaterenderer.TemplateRenderer)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] logAndClearOustandingDependencies Plugin 'com.atlassian.applinks.applinks-oauth-plugin' never resolved service '\&typeAccessor' with filter '(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)'  
2021-10-02 15:13:31,707 ERROR \[Spring DM Context Creation Timer\] \[plugin.osgi.factory.OsgiPlugin\] onPluginContainerFailed Unable to start the plugin container for plugin 'com.atlassian.applinks.applinks-oauth-plugin'  
org.springframework.context.ApplicationContextException: Application context initialization for 'com.atlassian.applinks.applinks-oauth-plugin' has timed out waiting for (\|(objectClass=com.atlassian.applinks.spi.auth.AuthenticationConfigurationManager)(objectClass=com.atlassian.applinks.spi.link.MutatingApplicationLinkService)(objectClass=com.atlassian.applinks.core.InternalTypeAccessor)(objectClass=com.atlassian.applinks.spi.manifest.ManifestRetriever)(objectClass=com.atlassian.applinks.internal.common.capabilities.RemoteCapabilitiesService)(objectClass=com.atlassian.sal.api.net.RequestFactory)(objectClass=com.atlassian.sal.api.message.I18nResolver)(objectClass=com.atlassian.sal.api.message.LocaleResolver)(objectClass=com.atlassian.sal.api.websudo.WebSudoManager)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenAccessor)(objectClass=com.atlassian.sal.api.xsrf.XsrfTokenValidator)(objectClass=com.atlassian.sal.api.auth.LoginUriProvider)(objectClass=com.atlassian.plugins.rest.common.util.RestUrlBuilder)(objectClass=com.atlassian.templaterenderer.TemplateRenderer)(objectClass=com.atlassian.oauth.consumer.ConsumerService)(objectClass=com.atlassian.oauth.consumer.ConsumerTokenStore)(objectClass=com.atlassian.oauth.serviceprovider.ServiceProviderConsumerStore)(objectClass=com.atlassian.oauth.serviceprovider.ServiceProviderTokenStore)(objectClass=com.atlassian.applinks.core.ElevatedPermissionsService))  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.timeout(DependencyWaiterApplicationContextExecutor.java:489)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.access$000(DependencyWaiterApplicationContextExecutor.java:54)  
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$WatchDogTask.run(DependencyWaiterApplicationContextExecutor.java:109)  
at java.util.TimerThread.mainLoop(Unknown Source)  
at java.util.TimerThread.run(Unknown Source)

Thanks


author: Nic Brough -Adaptavist-
body: Neither of those are fatal errors that would stop Confluence. Could you show us the error that stops Confluence?


author: Harish gorla
body: 2021-10-02 16:59:48,387 ERROR \[http-nio-8090-exec-1\] \[confluence.setup.johnson.W  
ebAppContextPathCheck\] check Bootstrap did not initialize.


author: Harish gorla
body: Hi Nic,

I am unable to attach log, please find the below errors.

2021-10-02 08:01:52,583 WARN \[http-nio-8090-exec-2\] \[plugin.web.model.EmbeddedTemplateWebPanel\] writeHtml Error rendering WebPanel: No renderer found for resource type: velocity  
Template contents: \<meta name="ajs-keyboardshortcut-hash" content="$keyboardShortcutManager.shortcutsHash"\>  
-- url: /login.action \| traceId: da0ebd392c2a063c \| userName: anonymous  
com.atlassian.plugin.web.renderer.RendererException: No renderer found for resource type: velocity  
at com.atlassian.plugin.web.model.AbstractWebPanel.getRenderer(AbstractWebPanel.java:85)  
at com.atlassian.plugin.web.model.EmbeddedTemplateWebPanel.writeHtml(EmbeddedTemplateWebPanel.java:48)  
at com.atlassian.plugin.web.model.EmbeddedTemplateWebPanel.getHtml(EmbeddedTemplateWebPanel.java:64)


author: Harish gorla
body: Hi Nic,

Please find the below error and attach the full log.

021-09-25 19:54:48,231 WARN \[HealthCheck:thread-1\] \[mchange.v2.resourcepool.BasicResourcePool\] log com.mchange.v2.resourcepool.BasicResourcePool@40df77ff -- an attempt to checkout a resource was interrupted, and the pool is still live: some other thread must have interrupted the Thread attempting checkout!  
java.lang.InterruptedException  
at java.lang.Object.wait(Native Method)  
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAvailable(BasicResourcePool.java:1503)  
at com.mchange.v2.resourcepool.BasicResourcePool.prelimCheckoutResource(BasicResourcePool.java:644)  
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:554)

2021-09-25 19:54:53,858 ERROR \[HealthCheck:thread-1\] \[engine.jdbc.spi.SqlExceptionHelper\] logExceptions An SQLException was provoked by the following failure: java.lang.InterruptedException  
2021-09-25 19:54:58,608 WARN \[HealthCheckWatchdog:thread-1\] \[troubleshooting.healthcheck.concurrent.SupportHealthCheckTask\] healthCheckTimeout Health check Lucene was unable to complete within the timeout of 20000.  
2021-09-25 19:54:58,609 WARN \[HealthCheck:thread-6\] \[mchange.v2.resourcepool.BasicResourcePool\] log com.mchange.v2.resourcepool.BasicResourcePool@40df77ff -- an attempt to checkout a resource was interrupted, and the pool is still live: some other thread must have interrupted the Thread attempting checkout!  
java.lang.InterruptedException  
at java.lang.Object.wait(Native Method)  
at com.mchange.v2.resourcepool.BasicResourcePool.awaitAvailable(BasicResourcePool.java:1503)  
at com.mchange.v2.resourcepool.BasicResourcePool.prelimCheckoutResource(BasicResourcePool.java:644)  
at com.mchange.v2.resourcepool.BasicResourcePool.checkoutResource(BasicResourcePool.java:554)  
at com.mchange.v2.c3p0.impl.C3P0PooledConnectionPool.checkoutAndMarkConnectionInUse(C3P0PooledConnectionPool.java:758)

Thanks


author: Nic Brough -Adaptavist-
body: There are no (halting) errors shown in that log.

I think we need to see the application log from \<confluence home\>/logs/atlassian-confluence.log


author: HINTechnologies
body: I tried to create support ticket , but it is redirecting to the same community portal.

Please help me the same .

Thanks

Harish G


author: HINTechnologies
body: thanks for the update


author: HINTechnologies
body: Below is the complete log :

02-Oct-2021 08:40:55.665 WARNING \[main\] org.apache.tomcat.util.digester.SetPrope  
rtiesRule.begin Match \[Server\] failed to set property \[debug\] to \[0\]  
02-Oct-2021 08:40:55.727 WARNING \[main\] org.apache.catalina.startup.SetAllProper  
tiesRule.begin \[SetAllPropertiesRule\]{Server/Service/Connector} Setting property  
'debug' to '0' did not find a matching property.  
02-Oct-2021 08:40:55.758 WARNING \[main\] org.apache.tomcat.util.digester.SetPrope  
rtiesRule.begin Match \[Server/Service/Engine\] failed to set property \[debug\] to  
\[0\]  
02-Oct-2021 08:40:55.758 WARNING \[main\] org.apache.tomcat.util.digester.SetPrope  
rtiesRule.begin Match \[Server/Service/Engine/Host\] failed to set property \[debug  
\] to \[0\]  
02-Oct-2021 08:40:55.805 WARNING \[main\] org.apache.tomcat.util.digester.SetPrope  
rtiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set propert  
y \[debug\] to \[0\]  
02-Oct-2021 08:40:55.836 WARNING \[main\] org.apache.tomcat.util.digester.SetPrope  
rtiesRule.begin Match \[Server/Service/Engine/Host/Context\] failed to set propert  
y \[debug\] to \[0\]  
02-Oct-2021 08:40:56.165 INFO \[main\] org.apache.coyote.AbstractProtocol.init Ini  
tializing ProtocolHandler \["http-nio-8090"\]  
02-Oct-2021 08:40:56.274 INFO \[main\] org.apache.catalina.startup.Catalina.load S  
erver initialization in \[720\] milliseconds  
02-Oct-2021 08:40:56.274 INFO \[main\] org.apache.catalina.core.StandardService.st  
artInternal Starting service \[Tomcat-Standalone\]  
02-Oct-2021 08:40:56.274 INFO \[main\] org.apache.catalina.core.StandardEngine.sta  
rtInternal Starting Servlet engine: \[Apache Tomcat/9.0.33\]  
02-Oct-2021 08:41:12.939 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner.scanResourcePaths No TLD files were found in resource path \[/WEB-INF/\].  
02-Oct-2021 08:41:12.947 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-context-5.1.8.RELEA  
SE.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.j  
arsToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.949 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-aop-5.1.8.RELEASE.j  
ar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsT  
oSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.950 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/commons-text-1.6.jar\]. Con  
sider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsToSkip pr  
operty in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.951 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/jackson-core-2.10.0.jar\].  
Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsToSkip  
property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.956 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/commons-configuration2-2.5  
.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jar  
sToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.958 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-websocket-5.1.8.REL  
EASE.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter  
.jarsToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.959 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/jackson-annotations-2.10.0  
.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jar  
sToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.960 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-jcl-5.1.8.RELEASE.j  
ar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsT  
oSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.962 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-beans-5.1.8.RELEASE  
.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jar  
sToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.963 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-web-5.1.8.RELEASE.j  
ar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsT  
oSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.965 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-core-5.1.8.RELEASE.  
jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jars  
ToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:12.967 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-expression-5.1.8.RE  
LEASE.jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilte  
r.jarsToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:13.579 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan TLD files were found in JAR \[file:/C:/Program%20  
Files/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-webmvc-5.1.8.RELEA  
SE.jar\].  
02-Oct-2021 08:41:13.581 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/spring-test-5.1.8.RELEASE.  
jar\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jars  
ToSkip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:13.582 FINE \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner$TldScannerCallback.scan No TLD files were found in \[file:/C:/Program%20F  
iles/Atlassian/Confluence/synchrony-proxy/WEB-INF/lib/jackson-databind-2.10.0.ja  
r\]. Consider adding the JAR to the tomcat.util.scan.StandardJarScanFilter.jarsTo  
Skip property in CATALINA_BASE/conf/catalina.properties file.  
02-Oct-2021 08:41:13.630 INFO \[Catalina-utility-1\] org.apache.jasper.servlet.Tld  
Scanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. En  
able debug logging for this logger for a complete list of JARs that were scanned  
but no TLDs were found in them. Skipping unneeded JARs during scanning can impr  
ove startup time and JSP compilation time.  
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".  
SLF4J: Defaulting to no-operation (NOP) logger implementation  
SLF4J: See <http://www.slf4j.org/codes.html#StaticLoggerBinder> for further detail  
s.  
02-Oct-2021 08:41:14.114 INFO \[Catalina-utility-1\] org.apache.catalina.core.Appl  
icationContext.log 1 Spring WebApplicationInitializers detected on classpath  
02-Oct-2021 08:41:14.462 INFO \[Catalina-utility-1\] org.apache.catalina.core.Appl  
icationContext.log Initializing Spring DispatcherServlet 'dispatcher'  
2021-10-02 08:41:16,616 INFO \[Catalina-utility-2\] \[com.atlassian.confluence.life  
cycle\] contextInitialized Starting Confluence 7.3.5 \[build 8401 based on commit  
hash 704793d6038510d343805f57baea5ca16b469eae\] - synchrony version 3.1.0-master-  
022ca438


Tags: confluence-server

server