youngmon/atlassian-qna huggingface dataset:
Where are controls to move layout sections in new editor layout?
Asked by Jenny Hollfelder:

Hi!

I just started using the New Editor and love being able to expand the width of my pages however have found a key feature I use regularly no longer seems to be there.

I heavily use the Layouts option to design and organize the content on my pages. I was hoping that the New Editor provided an ability to not only move sections up and down like I had been able to do before but also allow easy swapping of content in different columns within the same section. Unfortunately I found that in addition to the desired functionality I'd hoped for not being there, the following functionality that used to be there is no longer available:

* Move all columns in a section Up or Down
* Create a section with one column

What is the roadmap for getting this functionality for the New Editor? Thank you for working to make the new editing experience as useful as possible. =)

![image.png](/t5/image/serverpage/image-id/246299iAF819EEEA5753ADD/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Brant Schroeder
body: [@Jenny Hollfelder](/t5/user/viewprofilepage/user-id/5173214) Welcome to the Atlassian community

you can move sections around in the new editor by highlighting them and then hovering over them with the mouse until the little hand appears and then you can click and drag / drop to where you want it. Sometimes the drag and drop is difficult so I just cut and paste it where I want it. As for a single section that is by default. Just do not add a section and it is single. See image below of both examples.

![section.png](https://community.atlassian.com/t5/image/serverpage/image-id/246365i5AB0EC6C4F801FCB/image-size/large?v=v2&px=999 "section.png")


author: Jenny Hollfelder
body: Thank you so much for the quick answer, [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100)   

I tried the drag and drop method you described and was able to do it once however have not been able to get that to work again which is a bummer but at least I know now. The cut/paste works like a charm though so I'll use that and will follow your suggestion to insert text in between panels when I want to have a single column section and then just move the other sections around that as needed. Thanks again!


Tags: cloud

confluence-cloud
Tooltip for text in the middle of a line
Asked by SANDERS, MANDY:

We are on Confluence Server and the environment is pretty locked down. No user-defined macros and no appetite to purchase macros or even install free ones.

I'm attempting to use the built-in tooltip macro to add definitions to certain words in a paragraph, but I can't figure out how to do it without causing a line break in the middle of a sentence.

**What I want:**

![tooltip1.png](https://community.atlassian.com/t5/image/serverpage/image-id/246263i164C86DAC7FD6245/image-size/large?v=v2&px=999 "tooltip1.png")

**What I tried:**

![tooltip2.png](https://community.atlassian.com/t5/image/serverpage/image-id/246264i6075197535BC8D2D/image-size/large?v=v2&px=999 "tooltip2.png")

(Note that all three words were on the same line before I highlighted "tooltip" and inserted the span macro.)

**What I got:**

**![tooltip3.png](https://community.atlassian.com/t5/image/serverpage/image-id/246265i2E70773E7469609B/image-size/large?v=v2&px=999 "tooltip3.png")**

My second attempt was using markup, which produced a more desirable result, but seems difficult to maintain as there's no indication when in edit mode that the markup exists and no way to edit it, as far as I can tell.

![tooltip4.png](https://community.atlassian.com/t5/image/serverpage/image-id/246266i25A854BF2C810982/image-size/large?v=v2&px=999 "tooltip4.png")

Is there a better way to achieve my desired result?


Answers:
author: Brant Schroeder
body: [@SANDERS, MANDY](/t5/user/viewprofilepage/user-id/5173123) Welcome to the Atlassian community

If you inspect the Tooltip Macro's html on the page can you see why a line break is occurring?

comments: author: SANDERS, MANDY
body: Great idea! I found the culprit.

![source.png](https://community.atlassian.com/t5/image/serverpage/image-id/246388i3DFD03E1BADAA9D5/image-size/large?v=v2&px=999 "source.png")  

I placed the above snippet in an HTML macro and removed the line break before the last word and now it works as expected. Thank you!


author: Zoriana Bogutska_Adaptavist_
body: Hi [@SANDERS, MANDY](/t5/user/viewprofilepage/user-id/5173123)

I'm one of a team that has developed this app [Content Formatting Macros for Confluence.](https://marketplace.atlassian.com/apps/247/content-formatting-macros-for-confluence?tab=overview&hosting=cloud&utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Tooltip-for-text-in-the-middle-of-a-line_20230322)

So feel free to contact us for help with this or other macros: by [support](https://productsupport.adaptavist.com/servicedesk/customer/portal/5) or tag me here.


Tags: confluence-server

markup

server

tooltip
Trello kaart
Asked by Peter Lisabeth:

Bij het bekijken van mijn bord zie ik niet alle kaarten terug

ze zijn gegroepeerd. onder bv 13 kaarten.

Hoe krijg ik de kaarten weer zichtbaar onder elkaar

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/195705i953FAB26D43471C2/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Michael Pryor
body: You have a "filter" turned on. Click the x to turn off the filter in the top right of the board. Or type the 'x' on your keyboard to clear all filters: <https://trello.com/shortcuts>
How to track checklist item completion timeframes?
Asked by Amanda DeLancey:

Looking for recommendations on how to track how long it takes for a checklist item to be completed from the creation of a card.


Answers:
author: Vishaal S
body: Hi Amanda,

I'm afraid there is no way to track time on a checklist item, The only option to track time would be on a card level.

For instance: Harvest does have a Trello Power-up, so you can enable this on your board. Once you have authorised the Power-up, you should then be able to enter your time from the back of each card. You can see more about the features here: [https://blog.getharvest.com/2016/01/new-the-harvest-power-up-for-trello/](http://%20https://blog.getharvest.com/2016/01/new-the-harvest-power-up-for-trello/)

Here are a few other time tracking powerups: <https://trello.com/power-ups/search?q=time%20tracking>

Cheers,   
Vishaal S \| The Trello Team


Tags: checklist
I would like to know if it is possible to recover datas from Trello? Something like a Backup??
Asked by Nilo Nobile:

Im managing a project and we are starting using Trello. But we are afraid of loosing all the information we have assembled in the interface. I mean, is there a possible way of having an automatic backup of all the content each week? Or even manually, is it possible? That is really important for us to know. Thank you.


Answers:
author: Laura Holton _ACE Rotterdam_
body: HI [@Nilo Nobile](/t5/user/viewprofilepage/user-id/4907700) ?

Welcome to the Community! It's a great question and I have a good news to pair with it... Rewind.io created a solution for backing up and restoring information in Trello called [**Backups for Trello**](https://trello.com/power-ups/5f68db5b510db84238769710) an can be found in the Trello Power-Up marketplace.

You're able to try the Power-up for free for 7-days and after that you can protect your boards for $1/board/month with a minimum charge of $5/month.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura


author: Valeriia Sitolenko
body: Hi [@Nilo Nobile](/t5/user/viewprofilepage/user-id/4907700)

I want to let you know that the company I work at, FluentPro, developed a solution called [Fluentpro Backup](https://fluentpro.com/fluentpro-backup/)

It provides automated backup and restoration for Trello data. This solution runs backups continuously and saves project versions whenever changes are made. But you can also perform on-demand backups of all your data or just selected one. In case of data loss or accidental deletion, you can restore the specific board or data from the point-in-time backup versions.


author: Allen -Amazing PowerUps-
body: If you are looking for a simple and free way to make board backups, there is now an option to do this in the [Amazing Fields powerup](https://trello.com/power-ups/60e068efb294647187bbe4f5).

see: <https://docs.amazingpowerups.com/article/29-how-to-backup-trello-boards-with-amazing-fields>

comments: author: Jack Brickey
body: Hi [@Allen -Amazing PowerUps-](/t5/user/viewprofilepage/user-id/4532876) , thanks for sharing this info. In the event that you are associated with the vendor of this PU please see this article - [Atlassian-Community-guidelines-for-Marketplace-vendors-and-partners](https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Atlassian-Community-guidelines-for-Marketplace-vendors-and/ba-p/689723)


Tags: backup
Archiving card
Asked by Sylvia Jackman:

Hi all!!

I know that I can't hide card(s) from members that are invited to the board, but if I archive cards after the work has been completed and THEN invite the other member to the board will those archive card(s) be hidden from the newly invited member? And if so, how can I as the admn retrieve those archved cards?

Thanks and have a great day!


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Sylvia Jackman](/t5/user/viewprofilepage/user-id/4907509) ?

Welcome to the Community! I'm going to tackle your question in two parts:

1. When you archive a card or board only Board Admins should be able to see and open recent closed / archived items. If you add a newly invited member and set them to admin permissions they will most likely be able to access anything in that boards archive.
2. Archived cards will remain archived indefinitely. Although you or another board member can choose to delete those cards or send them back to the board at any time, they won't be deleted automatically. You can leave them archived for as long as you like and still retrieve them later whenever you need them. To unarchive an item...

On the board menu, choose "More" then choose "Archived items", find the card, and click "Send to board".

<br />

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5f7494ed4cedfd0017639a09/file-E65maWC7n3.png)

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5f74949f52faff00174f4ad5/file-cDfjeIjkip.png)

The search bar will bring up a list of archived cards that match your terms. You can use the same special operators as the search bar---see [Searching for cards (all boards)](https://help.trello.com/article/808-searching-for-cards-all-boards) for a full list.

Need to unarchive a list? [Click here](https://help.trello.com/article/786-archiving-lists-deleting-lists) to learn more.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Sylvia Jackman
body: Thanks so much! This is super helpful. The group members that are being invited will only be members and will not have admin rights so this works great!!!
Planyway. Times disappearing from cards
Asked by Michael Dodd:

Hi All,  

I am very new to Trello.

I am currently setting up Trello to help structure my photography business. As it is currently set-up, i use Planyway as the calendar. When i input a job into Planyway it then creates a card in my board with that job title/date/time and some other information. The issue i am running into, is once the job is created via the calendar in planyway and the card created in my board, when i click into that card the planway section has the date but no times. When i then go back into Playway and look at the job again, the times have disappeared from there also. When i re-enter the times on the planyway job entry it then seems to stick in both Planyway and the card created in my board.  

Is this a known issue? Or is there a setting i've missed?

Many Thanks

Mike


Answers:
author: Maria
body: Hi [@Michael Dodd](/t5/user/viewprofilepage/user-id/4907644), I'm here to help :)

The situation you described probably happens due to the default card duration being set as 1 day in Planyway. Which means that when you schedule a card through Trello, it syncs to Planyway as an all-day card.

Please change this setting to 1 hour, for example. And then create a new card or add a due date and time to an existing card to test:

![](https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MzEwMzk1MDEwMzcsImRvbWFpbiI6InBsYW55d2F5LmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo2NTI0Njh9.qnaUbKlFvmZBlFoFEXXGWCIS3NvCJ80bgbKrSjwknzY)  
If you have several boards, please change this setting in Planyway for each one.  
Let me know how it goes.  

Kind regards,  
Tania

comments: author: Michael Dodd
body: Thanks Tania, will get this tested this morning, really appreciate the swift response


author: Laura Holton _ACE Rotterdam_
body: Hi [@Michael Dodd](/t5/user/viewprofilepage/user-id/4907644) ?

Welcome to the Community! That's definitely not what you want happening, as far as I'm aware there are no known issues with the Power Up so my first recommendation would be to contact [Planyway support](https://planyway.com/contact-us). This way they can double check the backend and run through what could be causing this issue for you.

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Michael Dodd
body: I have contacted Tania on the support chat, Thanks for your help :)


author: Brittany Joiner
body: [@Maria](/t5/user/viewprofilepage/user-id/3973112) can you help out here?

comments: author: Michael Dodd
body: Thanks for the tag Brittany
Link card preview doesn't work
Asked by Daniel Zofi:

Hi,

My board has some link cards.

My colleges are able to see previews of these cards, but I can't.

Iv'e checked the FAQ, but nothing there seems to be relevant for me.

My user connected to an Atlassian account and I don't have any Butler rules.

The links refer to images or Google doc.

Any thoughts?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Daniel Zofi](/t5/user/viewprofilepage/user-id/4907258) ?

Welcome to the Community. Could I just double check if the links you are trying to preview are public or private?

I only ask as when you link to content that isn't public, you'll need to log in to that service you're linking to before the content can be shown. To authorize access to that content:

1. Paste the URL into the card's title
2. Click the *Connect* button
3. A log-in window will appear - Click *Allow*to authorize access

Other frequent possibilities of why a link doesn't work can be seen with solutions below...

* Make sure your Trello account is connected to an Atlassian account. To check, log in to Trello and go to <https://trello.com/my/profile>. If it says "This is an Atlassian account" under *Manage your personal information*, then it should be working for you. If it doesn't say that, please finish linking your Trello account with your Atlassian account and give it one more try.
* Ensure there aren't any Butler rules that will treat the Link card as a regular card (for example, 'when a card is added to the board, add the green label to the card').
* Jira Server and Jira Data Center links will become clickable, but will not show a preview of their content.
* Not all links will work, so make sure you're using a supported link listed below.

The last time link previews stopped working was due to a glitch, if none of the above fixes the problem then my recommendation would be to raise a ticket directly with Trello support so they can look into the backend for you. To help, you can raise a support ticket here \>\> <https://trello.com/en-GB/contact>

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Daniel Zofi
body: Hi Laura, thank for your reply.

I am already logged in with an account that should be able to view the doc/pictures.

An hyperlink is presented when entering the URL.

When I click on the hyperlink, it opens the doc/picture without a problem.

As I mentioned, my user is connected to Atlassian account.

I will open a ticket.

Daniel.
Google Chromecast tv, or android box
Asked by Jesper Artoft Funch:

What TV box is the best and cheapest for running Trello on a TV that dont have a working browser

thinking of Google chromecast TV

or another TV stick ?


Answers:
author: Nic Brough -Adaptavist-
body: Chromecast works fine for us, it has a browser.

You just need to plumb in anything that can run a browser (or has a Trello plugin - one of my friends has a little project going to try to write a Trello plugin for Kodi, his media player)

comments: author: Jesper Artoft Funch
body: we are tgrying to run et on a android box, use chrome browser, but it look like this

![trello1.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/195650iD1EAA1FC448F81A9/image-size/large?v=v2&px=999 "trello1.jpg")


author: Nic Brough -Adaptavist-
body: Ok, what is wrong with that?


author: Jesper Artoft Funch
body: We cant zoom out to see more lists and cards, it is a 65" screen, so we would like a better view


author: Nic Brough -Adaptavist-
body: Zoom is a function of the browser - you'll need to use one that enables it.
Cards to repeat
Asked by Die Haussitter:

how can you display recurring cards/tasks in a calendar in advance?

i.e. a weekly task in the calendar can also be displayed weekly so that appointments can be planned better.

as an automated card, this is only displayed again when the due date is set to completed.


Answers:
author: Artemis
body: Hi [@Die Haussitter](/t5/user/viewprofilepage/user-id/4906523), the repeated card must have a due date so it shows up on the Trello calendar. You can automate that with the Card Repeater power-up and setting up an automation rule to add a due date automatically.

comments: author: Stefan Krassnitzer
body: e.g. every Tuesday at 10:00 a.m. an appointment can be noted in the calendar, which is always displayed in advance in the future.  
It doesn't matter if the previous one was done or not.
Workspace member no longer sees workspace
Asked by Steven Burns:

A member of our company Workspace stopped being able to see the company Workspace when they login. The user name and email are correct and same as before they lost ability to see the company Workspace. They are also still listed as a member for the Workspace.

Any guidance to how to restore them finding the company Workspace when the log in is appreciated.


Answers:
author: Artemis
body: Hi [@Steven Burns](/t5/user/viewprofilepage/user-id/4906366), welcome! There isn't a super straight forward answer here, unfortunately. What does the member see when they log in? Is there any error messages you can show us here?

Also, are you perhaps part of a company's Trello Enterprise account? Enterprise members are a special case and if a managed Enterprise member doesn't have a license for the Enterprise, they can still log in but their account appears empty. In this particular case, an Enterprise admin needs to give them a license and they'll see all of the workspaces and boards again.

comments: author: Steven Burns
body: It turns out the user had two logins, one he accidentally created some time ago and was trying to use that login.
Hello, I have a question about automation
Asked by Anjan Kumar Das:

I want to specify this rule below but can't find appropriate commands. I can implement the first two lines, but not the last one. Does anyone know how to do it?

If (this list) has exactly 10 cards,

archive all the cards,

then copy all the cards from (that list) to (this list).


Answers:
author: Ryan
body: Hi Anjan,

In general, it isn't possible to copy a list that is archived. A list needs to be active to be copied. However, for both of your actions, it isn't possible to do these across a bunch of cards or for a list. Using the trigger "when list XYZ has exactly X cards", you will be able to create actions for the last card that is added so that this can be copied and then archived.

Do you have any other questions about this rule set-up?


Tags: automation
Link Task Cards on Task Board to Project Card on Project Board
Asked by Cole White:

Hi folks,

Our Projects board contains one card for each customer project. Each project has checklist items that we use for every project. As an example, project 1699 has a its own card.

Our Tasks board, separate, has one column for each team member, and each card in my column (Cole) represents one task. We add cards and drag them to "DONE" when they're done.

We use both of these boards at once.

I would like a way to link my Tasks cards to their relevant project, in the Projects board. Ideally, I'd like to be able to open up the Project card, add a comment to the Activity Log that starts with "TASK" and have the comment become a task. The person who wrote the comment should have the task end up in their appropriate task card.

Alternatively, task cards could be tagged with their appropriate project, but this will involve a lot more clicking. I would not mind if a tag could be accomplished by typing the project title (i.e. 1699 Trello Prototype Fixture) in the task card.

Does anyone have any suggestions for how to automate this process? Thanks in advance.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Cole White](/t5/user/viewprofilepage/user-id/4401304) ! There are a few different ways you can approach this using butler automation. Based on what you've mentioned, I think this is what you want?  

```
when a comment starting with "TASK - {*}" is posted to a card, create a new card with title "{wildcard1}" in list "{fullname}" on board "Tasks", and add link "{triggercardlink}"
```

(this could also add a label with the project name to the task card if that's helpful from a filtering perspective)  

You could also have it so that someone could create a card directly on the tasks board, and it links with the proper project card based on a label for example.   

Question though: would it be useful to look at a project card and have an overview of all the related tasks in one card, as well as the status of those items? If so, another way to approach it could be to add tasks to the checklist within the project card rather than in the comments. This could then create a linked card on the tasks board, and then when a task is completed, it would check off the related checklist item in the project card.