youngmon/atlassian-qna huggingface dataset:
Can photos upload to a card when the app is not open?
Asked by Jacob Hudson:

When I upload photos and leave the app (with background refresh on.) my photos do not complete uploading until I open trello again.


Answers:
author: Theodoro Reato
body: Hey Jacob,

I'm not familiar with your case, what do you mean by "with background refresh on", I think it'd be best if you open a ticket through [www.trello.com/login](http://www.trello.com/login)

It'd be nice to have a record of the problem, can you open a ticket with it?
How to automate moving a card to a list with a similar but not identical name
Asked by Abby R:

Our lists and card names all share a similar format. They start with "Order number, Customer name, Project name" then they divert to the name of each card based on the production department.

Is there a way to format automation so I can click a button to move a card back to it's correct list? I know the {cardname} feature is supposed to help with this, but my impression has been that it only works if the whole name is identical.

Is there a way that I can reference just the order number part at the beginning of the card/list name when writing automation?


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey [@Abby R](/t5/user/viewprofilepage/user-id/1206605) ! Take a look into [wildcards](https://support.atlassian.com/trello/docs/pattern-matching-and-wildcards/). If your card title contains "Order number: 1234", you can reference the order number by saying "Order number: {\* }". For example,   

*"When a card title contains "Order number: {\* }", move the card to list {wildcard1}".*

comments: author: Abby R
body: This seems to be on the right track! The only issue is it's creating a new list with that order number, instead of moving it to the existing list with the order number in the title. Any advice? Either way, I will be doing much more digging into how wildcards work. Thank you, Hannah!


author: Hannah Humbert - Simpla Workflows
body: [@Abby R](/t5/user/viewprofilepage/user-id/1206605) how is the list title structured? You can customise the list name depending on where the order number is in the title of the list. For example:  

*"...move the card to list " XYZ Order: {wildcard1}".*
Trello down
Asked by Director - Julian Hin:

I cant log into trello, nor my staff. Trello server just loads and loads. Guys what is going on? Not an internet problem as we all work from different locations. Membership is also up to date.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

No problems reported on <https://trello.status.atlassian.com> and it's working fine for me.

I suspect you have a networking problem.
Trello Calendar view in 14 day premium trial limited views?
Asked by David Surtees:

Trying to view annual calendar view in the 14 day premium trial and it is only displaying Day Week \& Month views, however I need to view quarterly and annual view to determine if it meets requirements  

Is it possible to view quarterly and annual views in the 14 day premium trial ?


Answers:
author: Gaurav Kataria
body: David, the calendar view only shows day, week and month. You can try the timeline view, which allows quarterly and annual view. <https://trello.com/en/views/timeline>
Butler sort by gray label not working as expected
Asked by Ciar?n Mac Lochlainn:

I've set up a rule in Butler which isn't working as I thought it should:  

when a card is added into the list "QA", sort the list by label "Checklist" ascending

Checklist is a gray label, and there's only one card in the QA list with that label. I want this card to always be at the top, and I thought sorting by the unique label would achieve this. When I add a card to the QA list, the checklist card moves to the top and then moves again, usually to just above the new card. Sometimes it keeps moving back and forth repeatedly. There aren't any other rules on this list that could be triggering though.  

Is there anything I can tweak to get this right?

Or (even better) is there a pin feature in the pipeline by any chance?


Answers:
author: Ciar?n Mac Lochlainn
body: Note I get similar behaviour if I sort descending.


Tags: butler

sort
How many members can use multiple boards for free?
Asked by KEN:

I would like to have several members from one board to have access to another board, is this possible?


Answers:
author: Gaurav Kataria
body: Ken, there is no limit to members on a free board. However, if the board is in a paid workspace then multi-board guests within that workspace are chargeable. <https://support.atlassian.com/trello/docs/multi-board-guests/>

comments: author: KEN
body: Thank you for your help.
How to copy a list with cards. Works sometimes but on a large list it only copies the list title
Asked by Tom Spratt:

The list I am copying from has many cards, all of them templates. When I test the copy list function on a smaller list without template cards it works OK.


Answers:
author: Theodoro Reato
body: Hey Tom,

You can copy a list with template cards, but the copied list will have them as normal cards and not templates.

If you aren't seeing this behavior, can you open a ticket through [www.trello.com/contact](http://www.trello.com/contact)?

Because we will need personal information to understand your scenario. If you're copying a list with a significant number of cards, it can take a while to copy the full list, I advise you to wait a few minutes if that is your scenario.

comments: author: Tom Spratt
body: I've turned on the Premium trial and tried again. This time it worked but I'm not sure it has anything to do with Premium. I noticed the copy list feature requires you to create the new list name within the process. I mistakenly thought you could create an empty list first and then would select it as the target list on copy.

Next step is to change my source cards back to templates and try again. The reason I created template cards was to do simple ad hoc card copies in refining my lists as distinct from the entire list copy.

Thanks for your reply. I'll consider the issue resolved.


Tags: copy

list

template
Sendboard keeps asking for an admin to setup on Trello - I thought I was admin - please help
Asked by system admin:

Sendboard keeps asking for an admin to setup on Trello - I thought I was admin - please help


Answers:
author: Christl_Email for Trello
body: Hi there, Christl from SendBoard here?  

I'd suggest double checking that you are a workspace admin, not only board admin. You can view and manage your Trello permissions by following these steps:

1. Click ***Members***in the sidebar to open the Workspace members page
2. View the type of member next to your name and make sure that it shows "***Admin***"

If you're still having trouble though, please reach out to us at hello@sendboard.com so that we can look into it and help you out.


author: Eddie Toliver
body: It's on me..
Unable to Access Trello Account
Asked by Avi Klepper:

I'm not able to access my Trello boards today. After going through the usual two-step login process, I was bounced to the Trello home page. The page has a **"Go to your boards"** button in the upper right-hand corner. When I click that button, it simply does a refresh of the home page without taking me to my account page.

I'm accessing Trello using the same brower I always use - Firefox (current v 103.0.2 (64-bit)).

Is anyone else experiencing the same problem?

Does anyone know the cause?

Does anyone have a solution?

![Trello.png](https://community.atlassian.com/t5/image/serverpage/image-id/210533iD3B4BCBA45378EDB/image-size/large?v=v2&px=999 "Trello.png")


Answers:
author: Avi Klepper
body: UPDATE: Problem solved!

I was able to resolve by clearing my browser cache and then attempting to login afterward.

comments: author: George Lacson
body: Thanks for the tip Avi! Same thing worked for me.
Automatic Dependency Management in Bamboo 3.x with Maven 2 fails
Asked by Patrick Aikens:

I have a multi-project build structured thusly:

```
parent1
```

```
|-> parent2
```

```
      |-> parent 3
```

```
            |-> project1
```

```
            |-> project2
```

```
            |-> etc
```

I see the following error in Bamboo when building with Maven 2 in several of my projects (all of them under parent3):

Automatic Maven plan dependencies processing failed: Cannot find parent: parent1.parent2:parent2 for project: parent1.parent2.parent3:parent3:pom:null for project parent1.parent2.parent3:parent3:pom:null

Notice the version coordinate is "null". We only declare a version in the top-level parent1 pom. parent2 and parent3 don't specify any version info, they simply inherit it from parent1. Given that parent3 is one step removed from that inheritance, maybe that's why the version string is "null" in the coordinates rather than properly found? The automatic dependency detection works for direct dependents of project2, and it doesn't have a version element in the pom either.

This has happened since Bamboo 3.0, but at least the builds completed. It still happens in 3.1 but the 'Automatic Maven dependencies' task now treats that as a build failure, so now my builds are "failing" even though the maven build task was successful. Moving from the Maven 2 builder to the Maven 3 builder works, but we have some projects where we're not ready to move to Maven 3 yet. Another interesting fact: only projects under parent3 see this problem - projects that are direct children of parent2 and parent1 work just fine. Anybody else have this problem or something similar?


Answers:
author: Patrick Aikens
body: Here's a


author: Patrick Aikens
body: Another strangeness... why does changing the Maven build task from Maven 2 to Maven 3 affect the Automatic Maven dependencies task? Aren't they isolated excutions? I'm assuming the autmatic dependencies task is using the Maven embedder and resolving the dependencies on it's own, but the "fix" for this problem on 3.1 (at least for me) is to delete the Maven 2.x builder task and use a Maven 3.x builder task.


author: Patrick Aikens
body: A quick test of adding version declarations to each of the parent poms still exhibits the error. It's almost as if the automatic dependency plugin can't walk up more than one step.


Tags: automation

dependency

maven
Passing information between stages
Asked by Ricardo Mayerhofer:

Hi all,

In bamboo, beside artifacts, we need to share information between stages e.g. package name. These information are generated by a specific stage and should be passed to another stage.

What is the best way to handle this situation? Is there a way to set the value for a plan variable from a job so it's possible to use it in a job from another stage?


Answers:
author: ReneR
body: All 'Shared Artifacts' are stored on the server, not on the agents. After your build runs, any artifacts set as 'shared' get sent back to the server and stored in the server's artifact folder.

What VCS system are you using? You could accomplish the same by applying a 'tag' or 'label' to a specific file and committing the change.

Or in Subversion, you can set svn:properties.


author: Przemek Bruski
body: You can share files between stages - using the 'shared artifacts' feature.

It should be easy to share any kind of information in this way.

comments: author: bjartenilsen
body: Does this apply if jobs runs on different agents? To me this seems to be a named reference to a file on filesystem where job A runs. Job B doesn't nessesary run on same agent.


author: Przemek Bruski
body: Yes, it works. Bamboo makes sure that the file is available no matter where/when the jobs were run.
Subversion checkout in Bamboo 3.1.1 is much faster.
Asked by Ken Wood:

It seems the checkout from subversion in Bamboo 3.1.1 is much faster than it was in Bamboo 2.5, and that is good... but...

While that's good, I'm wondering why it's so much faster? Is there some functionality difference betwwen 2.5 and 3.1.1 that might have some unexpected side-effect I have to be aware of?


Answers:
author: Ken Wood
body: Is it possible to drop the newer svnkit library into Bamboo 2.5, or are the libraries not compatible??

Thanks.


author: Przemek Bruski
body: Nothing to worry about - the performance improvement comes from upgrade of SVNkit (SVN handling library) from 1.3.0.5847 to 1.3.5.7539 - there's been quite a lot of improvements done between these two releases.
How can we restore error logs to Bamboo HTML build failure mails in Bamboo 3.1?
Asked by David Corley:

We upgraded from Bamboo 2.6.3 to 3.1.4 just over two weeks ago, and we noticed that that error message snippets from the build are no longer included in the build mails if builds fail.

We'd like to restore this, but I don't think I can simply drop the old velocity markup from 2.6.3 into the 3.1.4 templates.

Can anyone from Atlassian offer suggestions for this?


Answers:
author: Przemek Bruski
body: You can try that, but I think that the old (Freemarker) markup will not find the required data for error log in Freemarker context.

To restore this, you'd need to write your own notifications (extending the existing notification classes and adding the necessary data should do the trick).


Tags: email

error

log

template

velocity
How do I exclude a folder in Bamboo
Asked by Y:

|---|---|---|---|
| all, I would like to exclude folder from been able to trigger bamboo. what I did: 1.select "exclude all changer that match .... 2. file pattern : \*\*/folder/\*\* or .**/folder/.** This not working . project structure : /main/folder/ depot view : /main/... any idea ? yos ||||


Answers:
author: Renan Battaglin
body: Hi,

Please, try using the following:

### .\*/folder/.\* {#toc-hId-1449980226}

Cheers,  
Renan  

comments: author: Y
body: Hi Renan !!!

Thanks a lot !!!!!!!!!!!!!!

It works

Yos


author: Jacob Eggers
body: Does anyone know if it is possible to do the exclusion on the plan level instead of the repository level? I have two plans that use the same repository, but I'd like to only build the plans with relevant changes.

comments: author: Maxime Loli?e
body: I would like to do the same, stuck in mono-repo


author: Socio Panda
body: Does anyone know if the exclusion can be performed at the plan level rather than the repository level[?](https://mybankinginformation.com/can-i-transfer-money-from-bluebird-to-paypal/) I want to just build the plans with modifications that are pertinent even though I have two that use the same repository.


author: kweinheimer
body: I was able to exlucde a folder at the root of my source and all its subfolders with this

myrootfolder/.\*
Bamboo 2.5.x still supported in Atlassian Connector for Eclipse - v3.0?
Asked by Martin Burkhardt:

Running first tests with Atlassian Connector for Eclipse - v3.0 we're not getting the same views for Bamboo any more. We're still running older version of Bamboo (2.5.3). After adding support for Bamboo 2.7 and 3.0 to the Connector, has support for older Bamboo versions changed? More or less we're only getting the web application opened within Eclipse while before special Eclipse views were there.


Answers:
author: jjaroczynski
body: Hi Martin,

I believe I have answered you question in the support issue.

We decided to not duplicate web ui and trim Connector to make it easier to maintain. As you may notice there is also no Crucible integration any more in the Connector v3.0.

There are no more 'open', 'show build log', 'add label' and 'add comment' actions as they were very rarely used according to our stats. All of that is quite quickly available from the web ui with 'open in browser' action.   
On the other hand we have added our own 'test results' view which is now independent from JUnit. There is also support for stages and jobs which appeared in the new Bamboo.

Cheers,

Jacek


Tags: ide-connector
Bamboo windows agents build_dir on NAS path
Asked by Nassim Kammah:

We have many plans running on windows virtual machine agents and are facing some space issues - while we managed to solve this problem for the unix agent by sharing the build_dir for all the agents ( using symlinks), I can't figure out a way to make this work for windows agents.

So far, I tried the following :

- specifying the UNC path into the bamboo build config

- mapping the NAS location to a letter (b:\\build-dir) and updating the bamboo build config, but the repo fail to check out.

Any thoughts?


Answers:
author: Zohar Shay
body: You can use a mapped network drive if you switch to using the Professional edition of the Tanuki service wrapper with bamboo (requires license for each service).

See <http://wrapper.tanukisoftware.com/doc/english/qna-win-shares.html>

This way you can setup the service wrapper running bamboo Tomcat or agent to map the network drive when the service starts adn unmap when the server is stopped.

We are using this sucecsfully with Bamboo 3.2 and multiple Bamboo agents shring same drive across different VMs.

Hope This Helps, Good Luck!


author: Marcin Gardias
body: UNC paths are not supported by cmd.exe which Bamboo uses to run external process. You can use mapped network drives but there are some caveats too:

Do you run agents as Windows service? By default, network drive mappings are not available to windows services:

<http://serverfault.com/questions/4623/windows-can-i-map-a-network-drive-for-a-service-account>  
<http://stackoverflow.com/questions/182750/how-to-map-a-network-drive-to-be-used-by-a-service>


author: Przemek Bruski
body: What error is shown when the checkout fails?

BTW: make sure you turn off concurrent builds when you share build directories like this.
Bamboo Java Memory
Asked by Ron Chan:

Hi,  

Initial Java Heap Size (in MB)Can anyone help me understand how to configure/optimize the java memory on Bamboo?  

<br />

My current settings in wrapper.conf are:

**# Initial Java Heap Size (in MB)****wrapper.java.initmemory=512**

**# Maximum Java Heap Size (in MB)****wrapper.java.maxmemory=1024**

**wrapper.java.additional.2=-XX:MaxPermSize=256m**

I have tweaked these numbers and have not seen any noticeable performance differences.

<br />

I would believe information such as this would be helpful in their Administrative Guide.

Any insight would be greatly appreciated!


Answers:
author: Colin Goudie
body: Ron,

It's not that these settings shouldn't be modified, but you need to apply some science to it. Because something is slow could be any number of reasons, throwing more RAM may not help at all.

As an example, slow performing pages can be the result of poor caching of crowd user information causing frequent authentication requests to Crowd. This would have nothing to do with heap memory. (As an example, not your case)


author: Przemek Bruski
body: Tweaking memory settings will not help in your case. You should contact support, they will be able to assist you with increasing responsiveness of your Bamboo instance.


author: Ron Chan
body: We have experienced extreme slowness of the Bamboo GUI. Navigating from one page to the next takes up to 20 seconds each time.

Why should these settings not be modified. Should they not be tweaked to take advantage of a higher performing server as opposed to a slower one?

I just wish there was documentation on how to do this.


author: Przemek Bruski
body: What are you trying to achieve? Are you running into out of memory errors? These limits should not be modified unless you are experiencing problems.
How do you commit build artifact into source control?
Asked by Benjamin Corliss:

I have a project that builds a dll. When the build is complete, I want to commit this dll into source control (in our case P4). I'm sure this is documented someplace, but I must be searching with the wrong terms.


Answers:
author: James Dumay
body: Unfortunately Bamboo does not yet have a checkin Task available out of the box. However, you can write your own script that uses the command line p4.exe and add its execution as a Task.
dependency processor task seems to malfunction
Asked by Sander Hautvast:

For the dependency processor task I need to enter a local repository path. When I save this form, and return to the same page, the path I just entered is missing. The task fails too (because the repo isn't set).

Is this a bug??

(bamboo 3.1.1 build 2413, using maven3)

<br />


Answers:
author: Przemek Bruski
body: Try the fix from here: <https://jira.atlassian.com/browse/BAM-9331> , or update to Bamboo 3.2.2, which contains the fix.


author: Heather Wells
body: How should the local repository path be entered if using local repository isolation?


author: Quinton McCombs
body: It is a bug. Contact support for a patch that will fix your problem.


author: Patrick Aikens
body: I've also noticed that the local repositiory path doesn't seem to get saved in the dependency processor config.
How to delete test results from Bamboo automatically?
Asked by Mohan SR:

I have configured Global expiry to delete artifacts every 3 days and overriden the global expiry for a certain plan and configured to expire the whole build results every 2 days.

Artifacts in all the plans are deleted every 2 days as configured in global expiry plan but the build results aren't deleted for the specific plan that I have overriden.

I wonder if the test results are considered as the part of build results? Because, the entrie project is dedicated for running tests. Is that the problem the test results aren't deleted?

Thanks,

Mohan


Answers:
author: ReneR
body: Do you have log output from your server from when the BuildExpiryBean runs? Any errors?

This is probably something better reported to [support.atlassian.com](http://support.atlassian.com) if you're having some problems.
Bamboo Jira integration
Asked by Peter Hammond:

following the Dragons Stage 7 install I then proceeded to hook up jira to Bamboo, but cannot get it to authenticate my user when complete.

The Dragon Slayer instructions tell me to point the crowd url to Jira, but this gives a 404 not found for services/SecurtyServer, surely this should point to crowd?


Answers:
author: Michael S
body: You'll also want to remove the old 2.0.7 integration client JAR.


author: SarahA
body: It's true that Bamboo 3.1 natively uses SOAP. But you can use the new REST API by downloading and installing a Bamboo JAR. See stepd 7.4.10 and 7.4.11 in Dragons:

1. Download a new 'Crowd integration client' JAR from the [download site](https://maven.atlassian.com/content/groups/public/com/atlassian/crowd/crowd-integration-client/2.3.0-m4/crowd-integration-client-2.3.0-m4.jar).
2. Copy the downloaded JAR to your Bamboo installation folder: {\<tt\>BAMBOO_INSTALL}/webapp/WEB-INF/lib\</tt\>

\<tt\>Here's the Dragons doc URL: <http://confluence.atlassian.com/display/ATLAS/Dragons+Stage+7+-+Install+Bamboo>\</tt\>

And yes, Bamboo 3.2 will have the REST calls built in.

Hope this helps. :)


author: Przemek Bruski
body: Bamboo will start using REST calls with version 3.2, due out soon. For now it uses SOAP, so if JIRA does not respond to this call, the integration won't work.


author: Penny Wyatt (On Leave to July 2021)
body: JIRA 4.3 and later comes bundled with a Crowd server, so for all intents and purposes, pointing to JIRA *is* pointing to Crowd. Not sure why it doesn't respond to the SOAP call - I believe that they were replaced with REST APIs but I'm not 100% certain.


Tags: dragonslayer

integration