youngmon/atlassian-qna huggingface dataset:
Field Configuration missing in 'associate an Issue Type with a Field Configuration'
Asked by Dave Funk:

I created a Field Configuration Scheme and a Field Configuration.

I can associate the Field Configuration Scheme with a Project, but when I 'Configure' the Scheme, the Field Configuration I created does not appear in the Field Configuration drop down list in the 'associate an Issue Type with a Field Configuration' window.

Any ideas?


Answers:
author: Dave Funk
body: So my Field Configuration does not appear in the drop down list, but if I start typing the name in the search window, it finds it.

comments: author: John Funk
body: Hey Dave - You aren't my brother are you? I have a brother named David, lol.

But yeah, Jira is funny like that in places - not real consistent some times. But that also tells me you probably have a lot of Field Configurations. Is that the cased? And if so, why?


author: Dave Funk
body: Ha ha! I have no brothers. :-)

Yes there a a lot of Field Configurations. We have a lot of Projects.


author: John Funk
body: Well, you have an honorary brother if you want one, haha.

If you want some advice, you should move towards creating projects using and existing project as your "template" and thereby share the configurations. That will keep you from having so many.

But as of now, I would settle on a single Field Config (FC) and update the existing projects to use that FC Scheme as much as possible. Then delete the unnecessary ones.


author: Dave Funk
body: Thanks, (brother) John. :-)


author: John Funk
body: You are welcome! Would you be so kind as to click on the Accept Answer button above to close this one out? Thanks!


Tags: cloud

jira-cloud

jira-cloud-administration

not-applicable
Creating Capacity Planning Reports in Jira Work Management
Asked by Naman Mandli:

I'm currently using Jira Work Management and am looking to create capacity planning reports, similar to what is available in Asana. Could anyone guide me on how to generate these reports in Jira Work Management? Are there any specific features or add-ons that I need to use, or is there a native way to achieve this within Jira? Any tips or best practices would be greatly appreciated!

Reference from Asana:

<https://forum.asana.com/t/introducing-capacity-planning-in-asana/678149>


Answers:
author: Svitlana Samotis _Reliex_
body: Hi Naman,

As far as I know, Jira Work Management doesn't have native capacity planning features.

If you consider add-ons, I can suggest our app - [ActivityTimeline.](https://marketplace.atlassian.com/apps/1220860/activity-timeline-resource-planning-time-tracking?tab=overview&hosting=cloud)

With ActivityTimeline, you can easily visualize your team's capacity and resource utilization. Here's a quick look at one of our Resource Utilization reports:

![CleanShot 2024-08-30 at 09.32.03@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/344727i3D5B038C5EE6C66B/image-size/large?v=v2&px=999 "CleanShot 2024-08-30 at 09.32.03@2x.png")

This report provides a clear view of how your resources are allocated across projects and where you might have capacity available or over-allocated.

If you'd like more details or a personalized demo, feel free[to reach out!](https://reliex.com/support/)

Best regards,

Svitlana, ActivityTimeline team


author: Trudy Claspill
body: Hello [@Naman Mandli](/t5/user/viewprofilepage/user-id/2050940)

That type of reporting is not available natively in Jira within the Jira Work Management project types directly.

Have you reviewed the capacity report capabilities available in the Plans feature?

<https://support.atlassian.com/jira-software-cloud/docs/monitor-capacity-on-your-advanced-roadmaps-timeline/>

Your post tags indicate you are using a Premium subscription, so that feature may be available to you.

Otherwise are you willing to consider adding a third party app to your Jira instance to achieve your requirement?


author: Naman Mandli
body: Reference from Asana: <https://forum.asana.com/t/introducing-capacity-planning-in-asana/678149>


Tags: cloud

jira-work-management
View version in backlog issue
Asked by Joao Santos:

Hi everyone,

I am using the backlog dashboard and the version used to be visible in each issue, as it happens to the epic or the status.

Apparently, its not part of the list of fields anymore and its not visible.

Any way to change this and add the version to the list of visible fields?

I know I can filter by version, but It was very useful to have the information in each row.

Thanks in advance.

Jo?o Santos


Answers:
author: Trudy Claspill
body: Hello [@Joao Santos](/t5/user/viewprofilepage/user-id/5029037)

Are you working with a board for a Company Managed project or a Team Managed project? And is it a Software, Business, or Service project?

In boards for Company Managed Software projects I see that when a value is present in the Fix Versions field a small ship icon is shown on the card in the backlog. If you hover on that icon the Fix Versions are displayed.

![Screenshot 2024-08-29 at 10.00.06?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/344625iA2470C8F676A5FF6/image-size/large?v=v2&px=999 "Screenshot 2024-08-29 at 10.00.06?AM.png")

If you want to see the actual values without hovering you need to add the Fix Versions field to the card layout.

That icon does not appear on boards for Team Managed Software projects. There is a change request about that here:

<https://jira.atlassian.com/browse/JSWCLOUD-20729>

comments: author: Joao Santos
body: Thank you for the feedback.

I am using JIRA for software management on a Teams Managed Software.

Any thing I can do to help promote this feature?


author: Trudy Claspill
body: You can add your vote to it and get all your associates to also vote for it.


Tags: cloud

jira-cloud
How to add an extra lable or tag while upload an attachment of an issue using cloud rest api.
Asked by jay:

I am using the below api to add / upload attachment. I need to add a new label/ tag that is "resolved" with that attachment. Because while fetching the attachment info I want to check whether that attachment is "resolved" or not. is there any way to add that.

url: /rest/api/2/issue/{issueIdOrKey}/attachments


Answers:
author: Anandhi Arumugam
body: Hi [@jay](/t5/user/viewprofilepage/user-id/5564623) You cannot add a tag or a label when POST to add attachments. You need to add attachments and the Edit issue to add a label.

/rest/api/2/issue/{issueIdOrKey}

Hope this helps!

comments: author: jay
body: Thank you [@Anandhi Arumugam](/t5/user/viewprofilepage/user-id/5552450) for your help and support.


author: jay
body: [@Anandhi Arumugam](/t5/user/viewprofilepage/user-id/5552450) when I create a comment using the REST API, when I try to add the attachment details in to it it throws the "attachment validation error". Please look into the below values:

When I add the attachment id values which is "10050"Which I got after upload the attachment. It throws error. But when I add "16ffe152-698f-5ed8-aa8a-f04b90f0c748"this value as attachment id it takes and display in jira. I got this value from get issue detals using REST API.

I don't know how to get this value?


Tags: cloud

jira-cloud

rest-api
Kanban board in infinite loading
Asked by alexandrerosseto:

Since August 27th, the Kanban board below has been stuck in an infinite loading state. No configuration changes were made; only the normal progress of the tickets planned on the board.

![Screenshot 2024-08-29 at 14.31.41.png](/t5/image/serverpage/image-id/344633iF3E0CF8E5E2A32B2/image-size/large?v=v2&px=999 "Screenshot 2024-08-29 at 14.31.41.png")


Answers:
author: John Funk
body: Hi Alexandre - How many issues are associated with the board? Maybe there are too many for it to load?

comments: author: alexandrerosseto
body: Hey John! No, only a few. Aprox. 30 issues.


author: John Funk
body: Is it just this one board? Or other boards? If just this one board, I would delete it and recreate it. A board is a just a visual of the information, so it won't hurt to delete it and create a new one.


author: alexandrerosseto
body: I tried creating a new kanban board with one ticket there, but it didn't work either.


author: John Funk
body: You need to open a support ticket with Atlassian for them in investigate. Please post back here with the final resolution for future readers.

<https://support.atlassian.com/contact/#/>


author: Nikola Perisic
body: Welcome to the community [@alexandrerosseto](/t5/user/viewprofilepage/user-id/4366871)

I've removed the link for your project, since this is a public site which could be viewed by the search engine. Security at first. Which browser are you using? Mozila could cause the loading issues. Have you loaded your site in the incognito mode?

comments: author: alexandrerosseto
body: Thanks, Nikola! I tried, but it didn't change the outcome. The same problem is happening with all other team members.


author: Nikola Perisic
body: I see. Have you tried opening the browser developer tools and navigating to the console. There should be some errors there with some status codes. Do you see any?


author: alexandrerosseto
body: Yes, several errors 400, 404 and 409.

Other:

batch.js?locale=en-US:73 DEPRECATED JS - Dropdown constructor has been deprecated and will be removed in a future release. Use Dropdown2 instead.  
at HTMLDocument.\<anonymous\>

Multiple versions of FeatureGateClients found on the current page.  
The currently bound version is 0.0.0-use.local when module version 4.17.0 was loading.

A preload for '<https://jira-frontend-bifrost.prod-east.frontend.public.atl-paas.net/assets/shared.0d01237d.css>' is found, but is not used because the request credentials mode does not match. Consider taking a look at crossorigin attribute.


author: Nikola Perisic
body: Hi [@alexandrerosseto](/t5/user/viewprofilepage/user-id/4366871)

Atlassian support needs to take from here, as from the community we couldn't troubleshoot the problem. You can raise a ticket for them [here](https://support.atlassian.com/contact/#/)

Today, there was an incident of slowness of Jira, reported by Atlassian. Are you still facing this issue?


author: alexandrerosseto
body: We are not experiencing this issue, but I have asked the Jira administrator to open a ticket. Thank you very much for all your attention, Nikola.


Tags: cloud

jira-cloud
Using csv import to create new tasks with existing epic parent
Asked by Scott Totman:

Hi there, I've seen a lot of threads about creating parent-child links using the csv import but I haven't got the specific answer I need.

I have JIRA admin permissions. I am working with Company-managed software projects.

I have created Epics in JIRA. I am now trying to use the External System Import (the old one, not the 'new experience') to import a csv of Tasks that need to be created on import under existing Epics.

I know I need to use a combination of Parent, Issue Type, Issue Id (or Parent Id, or Parent link) but all my tests successfully create tasks on import but do not create the parent link with the existing Epics.

Ideally what I want to know is:

1. The correct columns I need to include in the csv and what information needs to go in each column.

2. The correct mapping of csv columns to JIRA fields during the import set-up.  

If anyone can share a screengrab of a correctly set up csv and the correct import JIRA field mapping that would be amazing.


Answers:
author: Marc - Devoteam
body: Hi [@Scott Totman](/t5/user/viewprofilepage/user-id/5572494)

There is a KB article on CSV import.

<https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/>

If you want to link new issues to existing epic's

There are 3 columns are mandatory, "Issue id", "Issue type", and "Parent"

If your Epics are already in the system, these need to be updated. make sure to have the keys of the epics specified in a key column in your csv as well.


Tags: cloud

jira-cloud
Create linked issue feature is intermittent
Asked by Brian Gauthier:

I have come across multiple examples within the same project and issue types where in some instances I see the "Create Linked Issue" option and in other cases I don't. The only way I've been able to reproduce this is IF I navigated from another issue and THEN I click the Link Issue button, I do not see the "Create Linked Issue" link. Is anyone else experiencing the same thing?


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Brian Gauthier](/t5/user/viewprofilepage/user-id/5436499) ?

Jira's flexibility can be a blessing and curse, depending on your prespective. For example, the "Create Issue" screen can be fine-tuned by project owners for Team-managed projects and by Jira administrators for Company-managed projects.

The can also be customized by/per the issue type.

You can even decide on a issue type or project basis whether or not linked issues are supported.

I would start by trying to discern the pattern (by project and by issue type) you see the missing feature. Once you have a pretty good idea where the expected option is not appearing, check with your site administrator to discover how or why the capability is missing for those projects/issues.

I hope this helps,

-dave

comments: author: Brian Gauthier
body: I have found that going from issue to issue and then clicking on "Link Issue" does not then display the "Create Linked Issue" link. However, if I refresh the page and then click "Link Issue", I then see the "Create Linked Issue" ---- Feels like a bug to me.


Tags: cloud

jira-cloud
Mandatory Field does not show in JQL
Asked by Hemanshu Sood:

Hi all,

I have field marked as mandatory in a Scriptrunner behavior. Lets say the field name is cf123

Before creating this behavior, there are many stories in my project which have no value for cf123 and hence, are empty

Now when I created this behavior, new ticket creation will require a value for cf123, while existing will require a value while editing.

When I created a jql for existing stories however the stories with no value of cf123 do not show up:

jql:

project = XYZ and issuetype = Story and cf123 is EMPTY

this is expected to show 23 results, but is showing zero results.

Is it related to behavior? How can I fix this?

Thank you in advance


Answers:
author: Samuel Gatica
body: Hi [@Hemanshu Sood](/t5/user/viewprofilepage/user-id/4887436)

Welcome to the community!

Please attempt to execute a background reindex in Jira and then try again.

ref: [Understand the index process in Jira server](https://confluence.atlassian.com/jirakb/understand-the-index-process-in-jira-server-776654790.html)

Hope this helps!

Best regards

Sam,


Tags: jira-server

server
C?mo permitir a un usuario crear y editar reglas de automatizaci?n
Asked by Luis Carlos G?mez Mej?a:

Buenos d?as estimados, espero est?n bien todos y gracias de antemano por su atenci?n

Tengo un proyecto de Software gestionado por la empresa en la que necesito que un usuario pueda tener acceso a crear reglas de automatizaci?n. Este usuario ya cuenta con el rol de administrador del proyecto pero le indica el siguiente mensaje

![image.png](/t5/image/serverpage/image-id/344579i9589B1FA7C66CB91/image-size/large?v=v2&px=999 "image.png")

Que m?s tendr?a que realizar para que el usuario pueda tener accesos a la creaci?n de automatizaciones? Incluso le hice propietario de la regla pero no logra editarla ni crear.

Espero puedan apoyarme

Saludos!


Answers:
author: Samuel Gatica
body: Hola [@Luis Carlos G?mez Mej?a](/t5/user/viewprofilepage/user-id/5496240)

Bajo la configuration Global de Automation, asegurate que el check box este selecionado.

"Permite que los administradores de proyectos gestionen las reglas de proyectos."

* Seleccione \> Sistema.
* Seleccione Automatizaci?n global.
* Seleccione \> Configuraci?n global.

![Screenshot_5.png](https://community.atlassian.com/t5/image/serverpage/image-id/344586iF968426738051557/image-size/large?v=v2&px=999 "Screenshot_5.png")

Ref: [Permissions required to manage Automation rules](https://support.atlassian.com/cloud-automation/docs/permissions-required-for-jira-cloud-automation-rules/)

Saludos

Sam

comments: author: Luis Carlos G?mez Mej?a
body: Hola Samuel

Muchas gracias por tu pronta respuesta. Era lo que necesitaba

Pasa buen d?a!


Tags: cloud

jira-cloud
Fill in form that is attached to an issue using Automation rules?
Asked by David Hart:

I was curious if there was any way to have an automation rule edit the selections of a form that is attached to an issue. My team would find this useful as we use the submit form trigger a lot and this would do most of the work for us.   

\[VERY rough example\]  
WHEN an issue is created \> IF (fields condition) Summary contains adobe \> THEN edit form attached to issue and check box for adobe


Answers:
author: Marc - Devoteam
body: Hi [@David Hart](/t5/user/viewprofilepage/user-id/5407857)

Look at this article from [@Bruno Altenhofen](/t5/user/viewprofilepage/user-id/4428105) .

This should give you some insight how you might be able to do this via automation.

comments: author: David Hart
body: <https://community.atlassian.com/t5/Jira-articles/Automatically-update-Form-fields-answers-and-manipulate-more/ba-p/2481946>


Tags: cloud

jira-service-management

jira-service-management-cloud
Descargar Facturas
Asked by Tati:

Hola! Necesito descargar las facturas del mes de Jira y no logro acceder al apartado.

Tengo rol de administrador.


Answers:
author: Dan Breyen
body: Hi [@Tati](/t5/user/viewprofilepage/user-id/4835374) welcome to the community! If you have billing questions, you may want to contact [Atlassian Support](https://support.atlassian.com/contact/?support_type=customer&inquiry_category=#/) and select the 'Billing, Payments, and Pricing' option. They're better suited to answer your billing question.

Hope that helps.


author: Tati
body: Muchas gracias a ambos.


author: Marc - Devoteam
body: Hi [@Tati](/t5/user/viewprofilepage/user-id/4835374)

You are not able to download payments. As [@Dan Breyen](/t5/user/viewprofilepage/user-id/5086375) mentions, contact Atlassian Support.


Tags: cloud

jira-cloud
Esquema de telas compartilhadas
Asked by Leonardo Rosa Dos Santos:

Em minha organiza??o, dois projetos compartilham de um mesmo esquema de tela, um projeto ? suporte interno e o outro ? suporte externo, ocasionando um problema na hora de criar campos personalizados, pois oque ? criado para um projeto aparece no outro. Eu queria saber se ao retirar o meu projeto desse esquema de tela compartilhado e adicionar a outro, se isso pode causar algum impacto( sumir algum campo ) no projeto do outro time, haver? impacto?


Answers:
author: Trudy Claspill
body: Ol? [@Leonardo Rosa Dos Santos](/t5/user/viewprofilepage/user-id/5204541) ,

Bem-vindo ? comunidade Atlassian!

Se voc? estiver atribuindo um esquema de tela diferente ao seu projeto, o outro projeto n?o ser? afetado.

---

Hello,

Welcome to the Atlassian community!

If you are assigning a different screen scheme to your project, the other project will not be affected at all.
> Shared screen layout
>
> In my organization, two projects share the same screen layout, one project is internal support and the other is external support, causing a problem when creating custom fields, because what is created for one project appears in the other. I wanted to know if when removing my project from this shared screen scheme and adding it to another one, if this can cause any impact (disappear some field) in the other team's project, will there be an impact?


Tags: cloud

jira-work-management-cloud
I have 2 teams and want to allocate assignees to the teams
Asked by lorna.elston:

so - there are 2 teams already created on the scrum

they have a couple of people assigned to them, but I can't understand the logic..

assignee in (60cb0c33758a5d006a04774f, 6385e821213a315af34934e1). how do I edit and also undetand what the codes are so I can add others?

thanks


Answers:
author: Himanshi
body: Hello [@lorna.elston](/t5/user/viewprofilepage/user-id/5204037) ,

Welcome to the community!

I am a little unclear with team do you mean team in advanced roadmap if yes you can add and remove the member of the team please consider referring the document :<https://support.atlassian.com/jira-software-cloud/docs/create-and-add-teams-in-advanced-roadmaps/>

If you are referring to something else Ppease let me know.

Hope this would help.
????JIRA????????????????????????????????????????????????
Asked by ????:

?????????????????????????????????????????????????????

<https://ja.confluence.atlassian.com/jirasoftwareserver/roll-up-values-to-parent-issues-1044784174.html>

?????????????????????????????

1. ??????????????????start day???????????????????
2. ?????start day?????????????????????????????????????????
3. ?????start day????????????????????????????????????

?????????

??????????????????????????????????????????

???????????????


Answers:
author: R_ Fujimura
body: ?????????????????????????

???????????????Jira Software Premium ? Enterprise??????? **Advanced Roadmaps** ????????????????????Advanced Roadmaps????????????

Advanced Roadmaps??????????????????????????????

* [Advanced Roadmaps ??????????](https://support.atlassian.com/ja/jira-software-cloud/docs/where-do-i-find-advanced-roadmaps/)
* [Advanced Roadmaps ???????? Jira Software ??](https://support.atlassian.com/ja/jira-software-cloud/docs/common-jira-software-configurations-for-advanced-roadmaps/)

Jira Software????**\[??????\]**?????????????????????

* [??????????? ????????????????](https://support.atlassian.com/ja/jira-software-cloud/docs/enable-child-issue-planning-for-kanban-teams-on-the-roadmap/)

????????????????????**??????????????**: \[**???????????????** \]????????????????????????

??????????????????????????


Tags: cloud

jira-work-management-cloud
is it possible to run two jira automation scripts in a specific order?
Asked by ADM Amar Msaid:

Hi everyone,

i have two jira automation script A and B that are triggered when the issue is created. I want to make sure that A executes before B (without merging the two script ).

Is it possible de run a script from another script ?

Thank you.


Answers:
author: Jan-Hendrik Spieth
body: For rules that are listening to the same trigger, the order is non-deterministic. No way around that!

Your only options afaik are to

* merge the rules, or to
* re-define the 2nd rule to listen to another trigger (e.g. changes to a certain field), allow it to be triggered from other rule actions; and in the last step of your 1st rule, implement the action that triggers the 2nd (e.g. change a certain field)

comments: author: ADM Amar Msaid
body: thsnk you.


author: Himanshi
body: Hello [@ADM Amar Msaid](/t5/user/viewprofilepage/user-id/4744840) ,

As [@Jan-Hendrik Spieth](/t5/user/viewprofilepage/user-id/5077631) mentioned it is a limitation of Native Jira cloud feature that the automation rule could not execute in determined order. Jira do have a feature request to address the same.

I found a community discussion where user has tried some workaround to execute the automation rule in a specific order you can try to check that : <https://community.atlassian.com/t5/Automation-questions/How-to-set-a-specific-order-of-execution-of-automation-rules/qaq-p/1858640>

Hope the information would help you.

Have a nice day ahead!

comments: author: ADM Amar Msaid
body: thank you.


Tags: cloud

jira-work-management-cloud