youngmon/atlassian-qna huggingface dataset:
status code 128:
Asked by sivakumar karthikesan:

we are getting the following error during jenkins build

```
ERROR: Error cloning remote repo 'origin'hudson.plugins.git.GitException: Command "git fetch --tags --progress git@bitbucket.org:XXXX/XXX.git +refs/heads/*:refs/remotes/origin/*" returned status code 128:stdout: stderr: Warning: Permanently added 'bitbucket.org,XXXXX' (RSA) to the list of known hosts.
```

```
fatal: The remote end hung up unexpectedlyfatal: early EOFfatal: index-pack failed
```


Answers:
author: Syahrul
body: G'Day [@sivakumar karthikesan](/t5/user/viewprofilepage/user-id/4869712)

Welcome to the community!

The error you are seeing can be caused by multiple reasons such as:

1. Large repositories
2. Network
3. Jenkin bug

I would suggest starting with your repositories size, if it's larger than 1GB tried to reduce the size further and create a support ticket to trigger GC.

As for the network, this is very hard to investigate since it requires an in-depth network investigation to understand why the connection is dropped. If you have any firewall/proxy in between your server and external network I would suggest you start from there.

Regarding Jenkin Bug, I did notice a recent bug/issue raised by one of the Jenkin users reporting having an issue cloning repositories after they upgrade the Jenkin/plugin version at:

* <https://issues.jenkins.io/browse/JENKINS-68177>

I hope this helps!

Cheers,  
Syahrul

comments: author: sivakumar karthikesan
body: Thank so you for the detailed explanation. just trying to understand as we have many branches will that too cause the issue?


author: Syahrul
body: Hey [@sivakumar karthikesan](/t5/user/viewprofilepage/user-id/4869712)

Yes, having hundreds of branches can be a cause of this issue as well. So it's advisable to always delete the branch you no longer used.

Cheers,  
Syahrul


Tags: bitbucket-cloud

cloud
I still cant find any documentation on how. to use bitbucket app passwords with git push command lin
Asked by jerome shaolin:

I've been unable to push my commits to bitbucket since the app password required change as its not documented how to use app passwords from the command line!! v frustrating!


Answers:
author: Stephen Sifers
body: Hello Jerome,

A great question about using your Bitbucket App password with GIT. We do have an answer for this which can be found in: [How do I use the new app password for command line Git?](https://community.atlassian.com/t5/Bitbucket-questions/How-do-I-use-the-new-app-password-for-command-line-Git/qaq-p/1955078)

To save time, here is a copy of Ben's answer:
> Once you have generated the **App Password** in **Personal Settings \> App Password**:
>
> * Essentially, when connecting via HTTPS you will use your **AppPassword** alongside your username separated with a **":" character**.
> * Therefore if you are authenticating to **GIT over HTTPS** to push/pull you will need to update your remote URL's to include the **App Password** :
>
>   ```
>   git remote set-url origin https://USERNAME:APP_PASSWORD@bitbucket.org/username/reposlug.git
>   ```
>
> * The same applies when performing **git clone** :  
>
>   ```
>   git clone https://USERNAME:APP_PASSWORD@bitbucket.org/username/reposlug.git
>   ```

Here is further information on [App Passwords.](https://support.atlassian.com/bitbucket-cloud/docs/app-passwords/)

Regards,  
Stephen Sifers


Tags: bitbucket-cloud

cloud
Someone has already added that key as an access key to a repository.
Asked by bashar:

Hello,

from other answers i'm supposed to see a username here, but I'm not, how to find out which repo having my key added?

ssh -T git@bitbucket.org  
authenticated via ssh key.

You can use git to connect to Bitbucket. Shell access is disabled


Answers:
author: Syahrul
body: G'Day! [@bashar](/t5/user/viewprofilepage/user-id/4869285)

Welcome to the community!

I am creating a support ticket for this issue since we need some personal information to continue investigating the location of the SSH key.

Cheers,  
Syahrul


Tags: bitbucket-cloud

cloud
How do I open Kaleidoscope as an external merge tool for conflicts?
Asked by Robotwholearned:

During a merge containing conflicts, in previous versions of sourcetree, I have been able to right click on a file containing a conflict and then open the conflict in a external merge tool (Kaleidoscope). Right now it lets me select that option and creates the 4 merge conflict files (local, remote, etc) but fails to open the actual tool.   

I don't see a git merge tool command in the command window, but I am not sure if it used to do that.  

Version: Version 2.2.2 (51)  


Answers:
author: Breitei
body: Me, too.


author: Nick P
body: I am having **exactly** the same problem.
Where are my questions?
Asked by Vasiliy Zverev:

Hi everybody,

Today I can not see questions I have asked before.

Why?


Answers:
author: Vasiliy Zverev
body: I see, thank you.

I also find out that when I log out I can see recent questions.


author: Nic Brough -Adaptavist-
body: You're not alone - everyone's questions seem to have vanished (they're still there, just not findable)

You might also see that the "recent" questions are 10 hours old.

Feels like a broken index to me, with a re-index running overnight.


Tags: community
Is there a new option for corporate licensing?
Asked by Christoph Burger-Scheidlin:

*This question is in reference to Atlassian Documentation: [SourceTree License For Corporate Usage](https://confluence.atlassian.com/pages/viewpage.action?pageId=388404078)*

Our company policy prevents rolling out software that communicates online during installation or automatically during start-up. It seems no longer possible to install and use sourcetree without such communication.

Is there any option for 1.8 and beyond that allows a corporate-wide license without validating each user with a separate login?


Answers:
author: Gerhard Wallraf
body: +1

Similar problem here. We also need an option that doesn't require each user to validate on his own.

comments: author: Andreas Borkenhagen
body: Same here.
Where are "my questions" within Atlassian Answers gone?
Asked by Johannes Kilian:

Going to my personal settings and looking at the page where I used to see all the questions I submitted to this forum (<https://answers.atlassian.com>) I only see a blank page, saying "No questions yet"....

For sure I already made dozens of questions - and have seen this questions on the mentioned page before.

Now the page is empty .... My given answers are still listed on the corresponding page.

What happened??


Answers:
author: Nic Brough -Adaptavist-
body: I think Answers is having some indexing issues at the moment - if you go to the main view and click "recent" for the list of questions, the most recent question was 10 hours ago. Been the same for the last couple of days - it updates in the early hours (for the UK), then doesn't index anything new for the rest of the day. Everyone's questions seem to be missing from their profiles, and searches are failing me even when I know the questions are there.

comments: author: Johannes Kilian
body: Yeah - couldn't search for my questions as well. Don't get results even if I know the exact wording ...

Atlassian seems to have severe quality problems at the moment in different fields


author: Nic Brough -Adaptavist-
body: /me guesses that's about Sourcetree, which seems to be a lot worse than a damaged index


author: Johannes Kilian
body: Correct ...

Also the moderated answers on the blog are a great "improvement", denying the maturity of almost all users in favour to some idiots (haven't seen any yet on Atlassian blogs ...)...


author: Nic Brough -Adaptavist-
body: Ah, I hadn't seen the blog changes. Just the 99% dissatisfaction on Sourcetree and the failed indexing here.


Tags: community
how to show tree view
Asked by Phanuphat Cholatda (Myx):

after update my source tree to version 1.8.2.3 [i see not 'tree view" on the drop down list](https://drive.google.com/file/d/0B_p3o2iciA3cU3BUOEQxV0tMd2s/view) although [enabled tree view as a file listing option](https://drive.google.com/open?id=0B_p3o2iciA3cSURjVTV0bUZDR28)


Answers:
author: Seth
body: <https://jira.atlassian.com/browse/SRCTREEWIN-4690>
Drag and drop selected files to Staged
Asked by Graeme Laurenson:

Hi - SourceTree

I used to be able to select all relevant files for a commit in the 'Unstaged Files' window - then drag them to the 'Staged Files' window.

In the (very poor) upgrade - this seems to no longer be possible.

Unless I'm missing something ?


Answers:
author: Scott Elgram
body: Also seeing this same problem with Version 1.8.3.0 on Windows 8.1 Pro


author: takashi sakai (mob-sakai)
body: I totally agree.

It's very useless...


author: Shawn Halwes
body: Same problem here v1.8.2.11 Windows 8.1.

Also there is no right-click a multi-selection and choose "Stage" in context menu...why?

If I right-click and choose "Commit" from the context menu the stage pane disappears.

If I click the stage file check box it seems to take very long time to stage and SourceTree becomes unresponsive and there is no feedback that it is doing anything until the staging is completed.

My repo uses LFS perhaps this is related.
Why diff not showing
Asked by Fred Sahebi:

I see that a files is marked as modified but it doesn't show the difference. Is there any way to configure the sourcetree that if timestamp of a file is different not show it as modified?

Regards, Fred


Answers:
author: Yehuda Katz
body: <https://community.atlassian.com/t5/Sourcetree-questions/Source-tree-will-not-display-the-diff-for-only-one-file-in-my/qaq-p/177995>


author: Bill Langton
body: What sort of files are you diffing?


author: Tim Crall
body: I think Bill meant to link this: <https://jira.atlassian.com/browse/SRCTREEWIN-4729>


author: Fred Sahebi
body: Hi Bill, I am new to your tool ...

1) How to I set RCTREEWIN-4729 Ensure Diff shows all lines.

2) Version is 1.8.2.3

I have been discarding the modified files since nothing show up in difference window,,,Is this an good idea?

<br />

Regards, Fred


author: Bill Langton
body: * SRCTREEWIN-4729 Ensure Diff shows all lines.


author: Bill Langton
body: Ignore white space only prevents white space changes from appearing in the Diff panel. It won't actually remove it from the list of files.   

With only whitespace changes, and Ignore enabled, you get the result described in the orginal post. If you disable ignore, you should see the modified lines in the Diff panel.

What version of SourceTree are you using. I believe there were some bugs with whitespace handling in the initial release of the recent overhaul. Current V = 1.8.2.3.


author: Tim Crall
body: With "ignore whitespace' disabled, does it show any (or potentially all) lines that are changed (even though both versions may appear the same)?


author: Fred Sahebi
body: Yeah I found it but and set to ignore white space but still the same issue. I do a behind compare and I don't see any differences and maybe that's why when I click on the modified file nothing shows up in difference window but still is mark as modified??

Regards, Fred


author: Tim Crall
body: As Bill said, most likely a change in whitespace. However my experience is that even with "Ignore white space" enabled, SourceTree will still list the file as changed - it will just no longer highlight the actual lines that changed.


author: Bill Langton
body: right hand side, above the differences window, next to the search box (on windows).


author: Fred Sahebi
body: Hi Bill,

Where is gear menu?


author: Bill Langton
body: Rule out the simple answer.... Under the gear menu, is Ignore whitespace enabled?
new sourcetree right click issue
Asked by Fabio Vassura:

Hi,

after upgrading sourcetree to v1.8.2.3 (because the old one was freezing during push/pull)

I have some problem using right-click to pull remote branches into current branch:

* right click on remote branch (i.e. origin/master)
* choose "pull orgin/master into current branch"
* the Pull popup opens BUT the "remote branch to pull" selected is not "origin/master"
* obviously if you click OK without paying attention as I used to, it doesn't pull what I want

Could you please explain me how to solve the issue?

Thanks


Answers:
author: Scott Maness
body: I and another member of my team both have the same issue. Has anyone looked into this? Is there a solution? I'm running 1.9.10.0.
new account licence?
Asked by Negada:

Hello,

i just made an account to use the sourcetree, now i read stuff about licensing etc., do i have to pay something for the account?

another question, how can delete my account?


Answers:
author: Seth
body: SourceTree requires a license, but the license is free for any use.

Registering an Atlassian account is free as well (you may be able to use the same credentials as you have for this Atlassian Answers site).

comments: author: Negada
body: Thanks for the Answer.

Whats is about the Account it selfs, is an Atlassian account (without licences) free?
Bugs?
Asked by C Hartl:

Hi there,

after updating to 1.8.2.3 I miss some features:

- hierarchical treeview for file status

- open external diff via context menu

I hope that was not intended.

Kind regards,

Christopher


Answers:
author: Seth
body: Here's a bug report for the external diff issue you mentioned: <https://jira.atlassian.com/browse/SRCTREEWIN-4786>

As @Johannes Kilian said, the treeview removal was intentional. However, it may not be permanent: <https://jira.atlassian.com/browse/SRCTREEWIN-4690>


author: Jim Renkel
body: Unfortunately, my performance has significantly decreased using SourceTree because treeview was removed.

I've noticed poor performance in the past, but this doesn't seem to make it any better.

BTW, the checkbox for enabling it is still in there, and checked. Um, how can you (en\|dis)able a feature that isn't there? :smile:

Given that it can be disabled, why remove the feature all together? Why not let people decide for themselves whether to use it and pay a performance price, or not use it?

I really need this back. I'm downgrading to a previous release, but this is prompting me to look at other tools and possibly switch. That would be too bad, 'cause I really like SourceTree (or at least I did ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad") )

comments: author: Seth
body: Those are good points, but Johannes and I are just fellow users. We can't do much more than speculate about why Atlassian has made certain decisions, and we certainly have no way to restore the tree view. If you've got new information or rationale, the best way to communicate it is to comment on those bug reports in my answer.


author: Johannes Kilian
body: @Seth Foss : .. well spoken

@Jim Renkel : "'cause I really like SourceTree (or at least I did)" - so did I as well


author: Johannes Kilian
body: At least removing the hierarchical treeview was intended due to performance reasons:

See Release notes for 1.8.0.36401 (<https://www.sourcetreeapp.com/update/WindowsReleaseNotes.html>)
Sourcetree 1.8 registration / user account offline usage
Asked by Christopher Foerster:

Hi,

sourcetree is running behind a firewall without internet access. During first startup it requires an Atlassian account. I have a license and user account but there is no license loading option.

So a click on "use an existing acount" does not work. Is there a workaround?

BR Chris


Answers:
author: Seth
body: <https://answers.atlassian.com/questions/37039953>
For the pending files can not set tree view to display files, the feature is removed.
Asked by Jason Chen:

The pending files can be set tree view for display stage files before version 1.8.2, Could you add this utility feature. Thanks.


Answers:
author: Seth
body: Tree view was intentionally removed as of version 1.8, presumably because Atlassian could never resolve its performance issues. Sounds like Atlassian has plans to re-introduce it when they get the issues resolved:

<https://jira.atlassian.com/browse/SRCTREEWIN-4690>
SourceTree is not seeing my new subfolder
Asked by AzimaFaiLau:

I added a new subfolder and files into the subfolder. SourceTree is not list the new files in the subfolder for me to commit. I am sure I was able to do this several months ago.

Anyone has an idea how to get this fixed?


Answers:
author: Seth
body: You should check your .gitignore files. The folder name you chose might happen to match a folder name that is frequently ignored because other common tools use that type of folder to store files that shouldn't be versioned.

comments: author: Tim Crall
body: That's the most likely explanation. Be sure to check your global ignore as well as the repo-specific ignore.
Connect SourceTree to BitBucket
Asked by Alexander Sviridov:

I downloaded Git and SourceTree. I want to link SourceTree to Bitbucket where I have account.

In SourceTree set up I need to enter Atlassian e-mail and password, when I do it I get back the following. Any idea how to troubleshoot?

|---|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
|   | The website declined to show this webpage {#toc-hId-1814558655} ===============================================================                                                               |
|   | HTTP 403                                                                                                                                                                                      |
|   | ### Most likely causes: {#toc-hId--1130625316} * This website requires you to log in.                                                                                                         |
|   | What you can try: {#toc-hId-808698524} --------------------------------------                                                                                                                 |
|   | |-----------------------------------|-------------------------------| | ![](res://ieframe.dll/bullet.png) | Go back to the previous page. |                                                   |
|   | |-------------------------------------------------------------------------|------------------| | [![](res://ieframe.dll/down.png)](res://ieframe.dll/http_403_webOC.htm) | More information | |


Answers:
author: pabdulin
body: In my case the problem was related to security settings of IE, partucularly to "Privacy" settings which, presumably, blocked "proper" (expected) cookie file behaviour for the login frame. The privacy setting must be Medium-High or lower for the login to function properly.

P.S. Such a shame for Atlassian to depend on IE. This should be implemented internally as integral part of software.


author: Garry Haywood
body: have you got two-factor authentication enabled in bitbucket?


author: Seth
body: Reported as a bug: <https://jira.atlassian.com/browse/SRCTREEWIN-5467>


author: nilshero
body: i have the same problem:

First this:

sourcetree login 403 screenshot 1.png

then this (after i entered my mail and password and pressed 'login'):  
sourcetree login 403 screenshot 2.png

Fix this!

[](https://community.atlassian.com/t5/Sourcetree-questions/Connect-SourceTree-to-BitBucket/qaq-p/128830?attachment-id=2895){#link_11697446e2886b}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/3830/1/sourcetree%20login%20403%20screenshot%201.png){#display_11697446e2886b_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/Connect-SourceTree-to-BitBucket/qaq-p/128830?attachment-id=2896){#link_11697446e2886b_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/3830/2/sourcetree%20login%20403%20screenshot%202.png){#display_11697446e2886b_2}


Tags: bitbucket
The Source Path URL is incorrect
Asked by Chris Blydenstein:

After a fresh install with the new client I now get a poorly formed URL and can't clone without manually changing the URL each time. This never happened before and wouldn't be a huge issue except I have to change it each time I clone a repo.

What am I doing wrong?

Fail  
SourceTreeFail.PNG

Success  
SourceTreeSuccess.PNG  
[](https://community.atlassian.com/t5/Sourcetree-questions/The-Source-Path-URL-is-incorrect/qaq-p/334120?attachment-id=6740){#link_11733049b21e9e}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/32891/1/SourceTreeFail.PNG){#display_11733049b21e9e_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/The-Source-Path-URL-is-incorrect/qaq-p/334120?attachment-id=6741){#link_11733049b21e9e_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/32891/2/SourceTreeSuccess.PNG){#display_11733049b21e9e_2}


Answers:
author: Chris Blydenstein
body: This version of SourceTree allows you to login to GitHub with your email address. Doing so succeeds in every way, until you Clone where it fails miserably because of how it crafts the URL. I don't recall the old version doing this.

**Solution:** **Setup GitHub with your Username** **not your email address**

Steps from the Clone Dialog

1. Click on the Globe Button
2. Click on Edit Accounts...
3. Delete your account, Edit didn't work
4. Add your account **using your username**


Tags: github

url
Kaleidoscope not working with SourceTree 2.2
Asked by Arne Claus:

The Kaleidoscope integration seems to be broken with SourceTree 2.2.2 (51).  
I'm using MacOSX 10.11.3 (15D21) and Kaleidoscope 2.1.0 (133.01) from the App Store.  
This worked before the update to SourceTree 2.2.x.

When I click on "open external merge tool" (right click on merge conflict file) Kaleidoscope will not open Kaleidoscope. The merge information window appears for a very short time and multiple files are created.

Is there any way to fix this manually or do I have to wait for an update?


Answers:
author: Grant Cox
body: I have the same problem. \`git mergetool\` from the command line still works fine, so the problem is definitely on the Sourcetree side.

You can fix this manually by going into your Sourcetree preferences, to the Diff tab, and using a "**Custom** " merge tool. The command is "**ksdiff**", and the arguments are:

```
--merge --base "$BASE" --output "$MERGED" "$LOCAL" "$REMOTE"
```


author: Breitei
body: Does not work for me. Nothing happens if I choose "Custom" with this arguments.  
Does someone have another solution?