youngmon/atlassian-qna huggingface dataset:
Logging out of Trello logs me out of BitBucket
Asked by mikemand:

After migrating my Trello account to an Atlassian managed account (and not having a say in this what-so-ever), I now cannot use Trello and BitBucket at the same time. Both accounts use different email addresses and if I log in to Trello it logs me out of BitBucket, and vice versa.

What can I do to fix this? I do not plan on changing my email address for either service; they are different on purpose.


Answers:
author: Mike
body: Hi Mike,

This is an unfortunate side effect of moving to Atlassian accounts. Right now, you can't be logged into two accounts at the same time, but we're planning to solve this with an account switcher like Google. This isn't quite ready, but we're getting there!

For now, I'd suggest dedicating separate browsers to each product, to stay logged into both at the same time.


Tags: bitbucket
How does one obtain the action id for excluded action types?
Asked by Rich Nieto:

We're using the boards associated with a Trello Team to create a dashboard of analytics; we're using the REST API to gather all the data required. We've hit a bit of a snag in trying to come up with a card-level "date of last activity" variable because we came to learn about the pesky excluded action items that are not (easily?) returned by the API.

According to this line found [here](https://developer.atlassian.com/cloud/trello/guides/rest-api/action-types/)
> However, no nested actions resource will return action types of `updateCheckItem`: `/cards/{id}/actions/`, `/boards/{id}/actions/`. However you can get that specific action instance via `GET` `/actions/{id}/`.

According to the last line, I should be able to request the info for an excluded action if I had that actions id, but this seems like a catch-22 -- how do I obtain the id for an action that I don't seem to have any access to? Am I missing something?


Answers:
author: milynnus
body: [@Rich Nieto](/t5/user/viewprofilepage/user-id/4010935) hi, I have been using py-trello and used a lot of triggers on Wayscript to watch activities on the boards. I used that page a lot especially the Google Sheet. I did not pay much attention to the opening 2 para only because thus far I have not encountered any difficulty.

Recently I worked on checklist a lot and created this <https://www.loom.com/share/67c10b64313f4ef0aa0c7602251b125a>

Ironically, this morning I am working on an idea baed on Iain Dooley on member cards and was looking into creating a some performance reports as well.

I never had needed action ID since the data from Wayscript does accurately reflect the event on the board. Perhaps I have not dived deeper than what Wayscript Triggers provided me.

I read the para on included and excluded actions and it does not make any sense to me. Below is how the data would appear to me while I debug.

![Screen Shot 2020-07-15 at 6.55.59 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/102919iCAAAA91111DD28B5/image-size/large?v=v2&px=999 "Screen Shot 2020-07-15 at 6.55.59 AM.png")

comments: author: Rich Nieto
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)For our use case, it's important for us to grab the date a label changed on a particular card. Unfortunately, label updates is an excluded action. In fact, it's the very action that's used as an example in those first two paragraphs. From that documentation, it sounds like if I knew the ID associated with the update label action then I could get the date, but how does one get the ID??


author: milynnus
body: [@Rich Nieto](/t5/user/viewprofilepage/user-id/4010935) the trigger, think of it as a custom webhook, has option to output action date and time. So in that sense if I am in your position my requirement can easily be met. As for the id, I will need to look into the a webhook to see if the Id is there.


Tags: rest-api
limited search
Asked by Matias Kunkel:

I need to do searches that are not from the beginning of a word. EX. If a title is 12345678, I want to be able to find it by writing 1234 or 3456 or 5678.  
Is it possible to do this?


Answers:
author: Vongsawat
body: Kinda mind-boggling this doesn't exist in the search.. (unless someone else can chime in?)  

For a stupid-but-if-it-works workaround, for if you *really* need the functionality, I guess you could get Butler to do it for you?...  

Create a text custom-field LimitedSearch. And a Card Button that first attempts to delete a checklist SearchResults, then Collects all the cards on the board that contains {{%LimitedSearch}} and adds them to a checklist SearchResults as links (not linked items!)  

Or option2, I see there's an [Advanced Search](https://trello.com/power-ups/5ec7b4ca9e593d7cec24cb2b/advanced-search) powerup which is 10$/year where the first screencap seems to allow you to search better. Never used it before though. And perhaps there are other power-up solutions. Or even chrome extension solutions or what not..  

Hope that helps


author: Carl
body: Hey Matias,

I think the issue is that you're searching in the JIRA search bar on the top right, instead of the Issue Search bar which is around the middle left of the screen.  

Try that, I had no issues on my end  

Eg:  
![Annotation 2020-07-15 091416.png](https://community.atlassian.com/t5/image/serverpage/image-id/102912iE0A2AD45A9088C13/image-size/large?v=v2&px=999 "Annotation 2020-07-15 091416.png")  

<br />

comments: author: Carl
body: I just realised this is for Trello, so this might not work for you, apologies!
Pictures not loading on Trello iOS app with VPN
Asked by Alex Alekseev:

On the iOS app (and macOS app) pictures in the card attachments and covers are not loading with the VPN turned on. When I turn the VPN off, all the pictures load up. It did not use to be the case until about a month ago. This does not seem to be a problem for the browser version.   

I am using iPhone XS, iOS 13.5.1, latest version of Trello app, Nord VPN


Answers:
author: Mike
body: Hi Alex,

It sounds like that VPN connection is having a problem contacting the AWS servers where attachments get stored. Given that it's working without the VPN, I think we can narrow down where the trouble is. If you connect to a different Nord VPN server, does it still happen?

You might have more success reaching out to Nord VPN to see if they have any suggestions or can offer any diagnostics as far as their network is concerned. If it's persisting, let us know at <https://trello.com/contact> and we'll be glad to investigate a little further!

comments: author: Alex Alekseev
body: Hi Mike,

Tried a bunch of different servers, no effect. By the way, I was wrong about no problems in the browser version. Pictures are not loading in the browser, either.

It is weird, though, because a month ago or so pictures were loading properly.

Alex


author: Eugenio Perea
body: I'm seeing the same. I'll reach out to NordVPN. Anything I might tell them from the Trello side that may help?


author: Alex Alekseev
body: After playing around with NordVPN settings and reading their help docs, it looks like turning CyberSec off allows the pictures to load.


Tags: vpn
Cannot login to Trello app, can on phone browser - why?
Asked by Matt McDonald:

I have been using the Trello iPhone app for a while, no problems. Now however, I cannot login and the following message appears: "Something's gone wrong trying to log in. Make sure to log in with Google or SSO if that's how your account is set up." I can still log in through my phone's browser, however.

The last sentance of the error message is irrelevant, as I'm logging in with an Atlassian/Trello account. I have tried reinstalling the app, resetting password. This error began on 14.07.2020.

Any help appreciated, Matt.


Answers:
author: Mike
body: Hi Matt,

We can take a look at your specific account and try to find out what's happening: <https://trello.com/contact>

comments: author: Matt McDonald
body: Thanks Mike. Are you suggesting I raise this through Trello Support as opposed to Community? I've already done that yesterday. Matt
Recovering cards on an account you cant log back into
Asked by Sawyer, Vincent:

I started a trello with my email that required Atlassian. It has been a few months since i used it. I tried logging in trello through that email and was unable to. It prompted me to start a new trello account under the same email. Now I am unable to track all my boards/cards from my 1st trello account!!  

Could you please help give directions how to recover those cards please?!!?  


Answers:
author: Mike
body: Hi there,

It sounds to me like the account you're looking for is associated with a *different* email address. We can help! Please reach out to us directly at <https://trello.com/contact> and we'll get everything cleared up!

The more details you can supply, the better we'll be able to track things down:

- any other username you may have used in Trello  
- any other email address that could be associated with your accounts  
- any board URL that you may have saved in your browser history, favorites, or email notifications

Get in touch and we'll help find that account!
How can I change name of Jira chart?
Asked by Alexander Kareev:

![image.png](/t5/image/serverpage/image-id/182561i5B1A1768D927BEDC/image-size/large?v=v2&px=999 "image.png")

"JIRA Charts"


Answers:
author: Pramodh M
body: Hi [@Alexander Kareev](/t5/user/viewprofilepage/user-id/4750907)

Welcome to the Community!!

It's an inbuilt widget, there is no way we can change that

Anyway, you'll not have it on the view page, right?

comments: author: Alexander Kareev
body: Hi! I try to put several types of charts in one page.
Macro Decision (Confluence Cloud like) on DataCenter
Asked by Patrice Champet:

Hello there !

Do you know any way to track decision on meeting notes the same way it is feasible on Confluence Cloud (using "\< \>") on Confluence Server ?

I know that we have the blueprint Decision available, but the goal is to track decision on meeting notes, with no specific context and no need to track the decision in a dedicated page.

And to consolidate all decision, like we can do it with Confluence Tasks.

Thanks !


Answers:
author: Pramodh M
body: Hi [@Patrice Champet](/t5/user/viewprofilepage/user-id/3776526)

You could create a custom template to have all the macros in place and promote it to for users

Here's a reference

<https://confluence.atlassian.com/doc/decisions-blueprint-339739406.html>

There's a feature request on the same

<https://jira.atlassian.com/browse/CONFSERVER-58230>

Thanks

comments: author: Patrice Champet
body: thanks for your answer.


Tags: confluence-server

server
How to use combine multiple database?
Asked by Yuta:

I used SQL for confluence with Bob swift.

How to combine queries from multiple databases?

official site say, available this, but didn't explain how to do.


Answers:
author: Kinnera
body: Hi [@Yuta](/t5/user/viewprofilepage/user-id/4750679)

Thanks for reaching out!

Please refer to this tutorial here <https://bobswift.atlassian.net/wiki/spaces/SQL/pages/195100712/How+to+combine+queries+from+multiple+databases> to combine queries from multiple databases. There is a related article linked to it please go through it as well. Pointing the link here for your reference: <https://bobswift.atlassian.net/wiki/spaces/SUPPORT/pages/976323276/How+to+add+queries+within+queries>

And please note that we have created this support ticket <https://bobswift.atlassian.net/servicedesk/customer/portal/1/SUPPORT-9533> in our portal for this requirement and we would like you to sign up to our portal and let us know the user name to provide you the access to the ticket.

We hope this information helps!

Looking forward to hearing from you!

Thanks  
Kinnera

comments: author: Yuta
body: Hi, sing up to your portal.

user name is same as this community.


author: Kinnera
body: Hi [@Yuta](/t5/user/viewprofilepage/user-id/4750679)

Now, you should be able to access the ticket. Please let me know if you are unable to do so.

Thanks  
Kinnera


Tags: bob-swift

confluence-server

server

sql
Page properties report sort not working
Asked by Shir Shtein:

Page properties report sort not working on a table

The sorting arrows do not respond


Answers:
author: Grace Danel
body: I am having issues with this as well. Not only does the sorting not work, the full report is not rendering. When I click to page 2 (of 4), I only see 3 line items. Pages 1, 3, and 4 are then grayed out so I can't move to any other pages. I can refresh the report and all pages are active, but again when I click a page number, I'm only able to see 3 line items.

The only way I can see all line items on all 4 pages in the report is to export it to Word and then try to manipulate from there. It takes a lot of time and really defeats the purpose of the report.

Is there any way around this or a fix on the horizon?

Thank you.


author: WW
body: Unfortunately, as far as I know, you can't sort by your own Page Properties macro "headers" from the macro settings. I totally wish you could, though!

For example, if your Page Properties Report table has headers like Animal, Vegetable, and Mineral, you cannot sort on any of those headers from inside of the macro's settings.

You can only sort by the page's *properties* such as title, created, last modified, etc.

If you're talking about sorting after the page has loaded in View mode, then make sure that you have consistent column numbers and header spellings in your Page Properties macros on the pages that the report is pulling from.

If you're using a much older version of Confluence, make sure none of your headers have *any* formatting whatsoever, or that will mess all kinds of things up.


author: Pramodh M
body: Hi [@Shir Shtein](/t5/user/viewprofilepage/user-id/4508926)

Include exclusively the header columns which are unique and try

Let me know if this works

Thanks


Tags: confluence-server

server
Jira kanban board in Confluence
Asked by Pou Yang Gan:

Hi everyone!  

This may be a silly question - can non-Jira users view a Jira kanban board embeded on a confluence page? The non-jira users have confluence access. Is there anyway to get around this?   

Thank yo!


Answers:
author: Pramodh M
body: [@Pou Yang Gan](/t5/user/viewprofilepage/user-id/4741751)

Welcome to Confluence!!

The user needs to have a Jira license

Here's the reference

<https://community.atlassian.com/t5/Confluence-questions/May-I-Show-Jira-Issues-Macro-content-to-non-Licensed-Users/qaq-p/1646943>

Thanks,  
Pramodh


Tags: cloud

confluence-cloud

jira
Paragraphing format in Edit vs Published, copied from PPT
Asked by Will Baldwin-Pask:

I've been copying text from a MS PowerPoint into Confluence pages, which are having paragraphing issues. When the page is in Edit mode, the text appears as it should:

![Screenshot 2022-02-09 at 12.09.20.png](/t5/image/serverpage/image-id/182528i27D18C8431F29721/image-size/large?v=v2&px=999 "Screenshot 2022-02-09 at 12.09.20.png")

However, when I Publish the page the text starts to drop onto new lines after random words (below) - this happens throughout the page.

![Screenshot 2022-02-09 at 12.09.02.png](/t5/image/serverpage/image-id/182529i18320293667E3BF3/image-size/large?v=v2&px=999 "Screenshot 2022-02-09 at 12.09.02.png")

I've copy + pasted from the same PPT into other Confluence pages previously and had no issues, so I'm unsure why it keeps happening on this particular page.

Any advice appreciated!


Answers:
author: Andy Gladstone
body: [@Will Baldwin-Pask](/t5/user/viewprofilepage/user-id/4478117) this issue is more common than you may think. Have you tried pasting the content into a text editor first to see how it is formatted? Often Microsoft Office documents have underlying formatting (since it is a rich text editor) that may cause content to be moved around when saving. I usually check this by pasting the content into Notepad and seeing if the same results happen as you are seeing when you publish. At the time of publishing in Confluence any of that underlying formatting surfaces, resulting in the odd line breaks you are experiencing.

comments: author: Will Baldwin-Pask
body: This has worked perfectly - thanks [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) !


Tags: cloud

confluence-cloud

format

ms-powerpoint

paragraph
Export Drafts to Word from preview
Asked by ATS Team _ BASF:

Hello,

we are storing official documents in a Confluence space and as part of a preview process would like to export a Draft version of an edited page to Word (as seen in the preview). The other stakeholders do not have a licence so giving them edit permissions is not an option. Also it can not be published since it is not reviewed yet.

I am aware of some workarounds such as creating a restricted copy of that page (with up to 1000 documents would be a huge mess), printing the preview as pdf from the explorer (this cant be the solution and also we need Word) and buying workflow add ons (extra costs and more complicated than needed).

Does anyone know a solution for this/ is there an option available soon, since it should not be to hard to implement this from my perspective.

Best regards

Felix


Answers:
author: Nic Brough -Adaptavist-
body: Drafts are drafts, they are not intended to be published in any way.

Your only solutions are:

* Use it as intended - publish and ask people to review (with a limited audience)
* Copy the draft text out, and paste it into something


author: Bill Bailey
body: To do even close to you want means purchasing an add-on to implement a workflow that keeps documents in a draft state that is not visible until it is published. You would need something like [comala-document-management](https://marketplace.atlassian.com/apps/142/comala-document-management?hosting=server&tab=overview) . Yes it is not cheap, but when you figure how much time it could save in your process versus trying to grant licenses so lots of other stakeholders .....

Otherwise, what [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) has posted is the answer if you want what is built in.

comments: author: Nic Brough -Adaptavist-
body: It is possible to do a bit with page restrictions in the core product - put a restriction on the page when you create it, removing it to "publish", but that's very simple, and Comala is a far more sophisticated publishing tool.


Tags: confluence-server

server
Facing issues in confluence xml import/export from one VM to another (No free disk space)
Asked by Prateek Rastogi:

![disk.JPG](/t5/image/serverpage/image-id/182494i7B2D012ADD0F87C7/image-size/large?v=v2&px=999 "disk.JPG")

While running confluence export no free disk space is showing through command prompt but from disk management console enough free space is available. Also migration is halting due to this issue. Could anyone help me on this ?


Answers:
author: Pramodh M
body: Hi [@Prateek Rastogi](/t5/user/viewprofilepage/user-id/4750412)

Welcome to Confluence!!

First I need to make sure, is your Confluence running in Windows Server?

The backup is stored where your Confluence is running.

Make sure the partition of the disk where your home directory of Confluence is present has enough space to store the backup taken!

Since partition defines your disk space, better check with IT Team before you perform any management activities on the Confluence server.

Let me know if you have any queries

Thanks,  
Pramodh

comments: author: Prateek Rastogi
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) ,

Thanks for taking out your time for this issue, answering to your queries, currently we are using windows server 2016 VM and backup is stored on the same server where confluence is running.

I am attaching the screenshot of the partition below.

![M2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/182518iABB56E6D3DD44602/image-size/large?v=v2&px=999 "M2.jpg")

Please let me know if you have any idea how to resolve it.


author: Pramodh M
body: Hi [@Prateek Rastogi](/t5/user/viewprofilepage/user-id/4750412)

Seems like from the first screenshot the disk is fully consumed. But when you are checking on UI it's showing 267 GB free. Can you check with IT Team on the same?


Tags: confluence-server

server
Is there a way to see who removed or restored a page version?
Asked by Sofia Kargioti _QC Analytics_:

It seems like there are no history logs of who removed or restored a page version within Confluence. Is there a way to find this solution?


Answers:
author: Srinatha T
body: Hi [@Sofia Kargioti _QC Analytics_](/t5/user/viewprofilepage/user-id/4038590) ,

Welcome to Atlassian community.

There is no means to find out who deleted a page indeed. There's a [documented workaround for the server platform](https://confluence.atlassian.com/confkb/finding-who-deleted-pages-in-confluence-934717801.html), but that requires access to the database. There is already a enhancement request raised for the same which is still work in progress.

Thanks,

Srinath T

comments: author: Sofia Kargioti _QC Analytics_
body: Thanks for the answer [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)


author: Vishwas
body: [@Sofia Kargioti _QC Analytics_](/t5/user/viewprofilepage/user-id/4038590)

There isn't a solution for this yet where it records page version delete but we have page restored information logged rite ?

![Confluence_Page_Restore_Version.png](https://community.atlassian.com/t5/image/serverpage/image-id/182517iC733FC43C5915CAF/image-size/large?v=v2&px=999 "Confluence_Page_Restore_Version.png")

comments: author: Sofia Kargioti _QC Analytics_
body: Thanks [@Vishwas](/t5/user/viewprofilepage/user-id/1231381) ! And yes, there is a log about restore information


Tags: cloud

confluence-cloud

delete

page-history
Can we create a jira issue/story from confluence when ever a particular page is created ?
Asked by Ravishankar:

Can we create a jira issue/story from confluence when ever a particular page is created ?

I want to create a jira story whenever a new page is created from confluence.


Answers:
author: Dmitry Mironov
body: Using built-in functinality - no.

Using plugins - yes, for example ScriptRunner for Confluence


author: Velizar Borisov
body: Hi Ravishankar and welcome to the community!

As Dmitry already mentioned, it's not possible with a built in functionality.

However, if you are able to alter the logic you are using you might consider automating the creation of a Confluence page when a Jira ticket is created. Check [this article](https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Automating-the-creation-of-a-Confluence-page-linked-to-a-Jira/ba-p/1654271)for more info.

Hope that helps!  
Velizar


Tags: automation

jira