youngmon/atlassian-qna huggingface dataset:
Is there a way to pull a customized excel report showing information about completed cards?
Asked by aliggett:

At times, we like to pull reports to document all of the great work that has been accomplished. Is anyone aware of a way to pull a customizable report? There is an export feature, but the information it pulls doesn't align with what we need.


Answers:
author: milynnus
body: [@aliggett](/t5/user/viewprofilepage/user-id/4536924)

Trello has added some standard reports under Automation. You can customise them or build from scratch. Try those. They are quite useful for new users.   

They are not in excel but you can email them to anyone in your team.

comments: author: milynnus
body: [@aliggett](/t5/user/viewprofilepage/user-id/4536924)

Check out Trello's dashcards. If I am not mistaken, it has option to download as csv. It is still in beta and I noticed not all CF were available for me to all to the analysis view.


author: Robin Warren _Blue Cat Reports_
body: As mentioned there are options from Trello to see some basic reports, but probably not exacly what you want. There are also 3rd party options

* [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) for creating custom reports in Trello, includes email versions of those reports. You can easily create a report showing what has been accomplished. But if that is all you want this may be overkill
* [Export by Orah](https://trello.com/power-ups/5c9418019e56bd8abf98d83f) has better export options than Trello comes with by default and may suit your needs

Another low tech solution is to have a done list in Trello for each month (or whatever), then you can easily see what was completed each month in Trello :)

Hope that helps,

Robin
> Founder: Blue Cat [Reports for Trello](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat) and more :)


Tags: report
Unable to open PDFs on mobile.
Asked by Stacy Schauls:

When using the mobile application, pdfs added to the page using the macro do not open. Clicking on them does nothing.

I have seen bug reports for this going back to 2020, but it seems nothing has been done. What gives? Anyone else have this issue?


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Stacy Schauls](/t5/user/viewprofilepage/user-id/5066002) and welcome to the community,

Have you check the log files? If this is a bug affecting a few users, then I do not see it fixed immediately.

comments: author: Stacy Schauls
body: This affects many users, and I have seen bug reports going back to 2020 regarding this issue: <https://jira.atlassian.com/browse/CONFCLOUD-69008>


Tags: confluence-server

server
Confluence downloading excel files when link is clicked rather than opening it. Behavior is only on
Asked by Ken Kellar:

On some pc's an attached Excel file gets download instead of opened. No one on our IT has been able to figure out why or how to fix it. Opened a ticket with confluence but have not had a reply.


Answers:
author: Andy Gladstone
body: [@Ken Kellar](/t5/user/viewprofilepage/user-id/5066009) Welcome to the Atlassian Community. I hope we can help you.

A few things.

1. This question was posted in the **Questions for Confluence** collection. This is often confused for the **Confluence Questions** area. Questions for Confluence is an Atlassian owned app available in the \<Marketplace. I'll move this question to the proper collection to get more eyes on it.
2. The expected system behavior differs based on whether you are on Confluence Cloud, Server or Data Center. Can you identify which one you are on? Follow these [instructions](https://community.atlassian.com/t5/Confluence-articles/How-do-you-know-if-you-are-on-Confluence-Cloud-or-Server-Data/ba-p/1917899) and post the answer so we can continue to assist.

comments: author: Ken Kellar
body: Server/Data Center

runs from our corporate network
When I want to log in it says "Internal Server Error". How can I solve the problem?
Asked by Karen L?hnert:

![Screenshot 2022-10-28 174755.jpg](/t5/image/serverpage/image-id/223112i54B16DCD1653EBFA/image-size/large?v=v2&px=999 "Screenshot 2022-10-28 174755.jpg")


Answers:
author: Steven Mustari
body: Hello [@Karen L?hnert](/t5/user/viewprofilepage/user-id/5062243) ,

What were you trying to do here? If you're getting this error in the Cloud you may considering opening a ticket with Atlassian to see what the issue may be.


Tags: cloud

confluence-cloud
How can I send an email from confluence to link a Jira page
Asked by Robert D_Addario:

I have a confluence form that users will fill out and when they submit the form it autogenerates a JIRA ID and send the requestor an email with the JIRA ID and a link to JIRA to view the item. However, it only links to the JIRA main page and I am not able to create a link to the actual JIRA issue created.

For example the link I use has this syntax

https://(company page)/browse/$iftttResult_JIRAID

However, it does not recognize the actual JIRA ID created and sends a broken link.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Robert D_Addario](/t5/user/viewprofilepage/user-id/5065858)

Welcome to this community

To reference IFTTT result in ConfiForms you will need to use the following notation

\[iftttResult_JIRAID\]

Assuming you are creating the Jira in the same submit process as email

Alex


Tags: confiforms

confluence-server

server
Where can I find archived pages after migration from Cloud?
Asked by Anna Smirnova:

We migrated from Cloud to DC. In Cloud we could archive single pages, not space. In DC there is not such option. So I can't find pages that were migrated. Or with some I can find page with it name, but I don't see where is it. So if I don't remember the name of page - then I can't find it.

Is there any place for these pages?


Answers:
author: Charlie Misonne
body: Hmm good question.

Can you check if you see them under *orphaned pages* ? <https://confluence.atlassian.com/conf614/orphaned-pages-965545633.html>

Or if you can: all pages are in the CONTENT table in the database. Try searching for the page title of an archived page, then you will be sure if they have been migrated.

If you have a support ticket with Atlassian you can also ask them of course.


Tags: confluence-server

server
Page Properties Report
Asked by Josefina Johansson:

I have a space with several pages that has Page Properties and summarized those into a Pag Property Report, and it worked out really well. Now I decided to change the columns in the Page Properties and have done so on all pages. But now the report doesn't work anymore. The information is moved around, and the content are not showed in the correct column any longer. Have any of you encountered anything similar??

//Josefina


Answers:
author: Steven Mustari
body: Hello [@Josefina Johansson](/t5/user/viewprofilepage/user-id/5057926)  

Have you tried rebuilding the report macro and checking the configuration? I would also try to delete the old macro and rebuild it completely now columns have been changed.  

I've never experienced or seen an issue like this before. I would also guess some sort of caching/indexing however, in cloud that should all be managed for you.

comments: author: Josefina Johansson
body: Hi [@Steven Mustari](/t5/user/viewprofilepage/user-id/626293) ,

Now have redone all the Page Properties from scratch. And now it works :) The only thing I can see as a difference is that I last time played around a bit with the different columns before I made up my mind.

Thanks for your support!


Tags: cloud

confluence-cloud
Using Page property report and table toolbox together
Asked by Lisa.Kohlstrung:

I am trying to use several macro's together to create a readable table with about 20 columns and as much rows.

Within that I want to:

- fixate the first row of the table so that the titles of the table stay above the cells when scrolling

- the modified date should be shown displaying Date and time, not the friendly date (so "1/1/11, 15:30" over "yesterday at 8:12 AM")

- use the Table transformer within the toolbox to display the page properties report as a normal table so the table is easier to read.

I have tried combining those macros (Page property report in table filter in table transformer) however, the macro's seem to conflict with each other/filter each other out.

I can't get the last modified date to be displayed as date and time (this might be related to space settings, I am still looking into this with my Confluence administrator).   
Also, even though I have specifically added that the first row needs to be fixed the setting seems to be ignored.

Any idea on how to fix this is welcome.   
Thank you in advance!


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Lisa.Kohlstrung](/t5/user/viewprofilepage/user-id/5065739) ,

Your idea seems to be right, Confluence Cloud doesn't support macro nesting and you need to wrap your Page Properties Report macro in the [Table Toolbox](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Toolbox+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro - the latter is a shell for macro wrapping. Inside its settings you will be able to create different sequences of other macros.

If you are stuck with smth, you may book a [live demo](https://calendly.com/tablefilter/live-demo?month=2022-10) for us to see what exactly is happening on every step. Or you may refer to our [support](https://jsd.stiltsoft.com/servicedesk/customer/portal/2) (our portal is based on the Jira Service Desk and it's confidential). Give us a screenshot of your Page Properties Report macro (in a published state with visible headers and some examples of the dates to understand what we have and how we need to transform them), we'll recreate your table and guide you through other steps.

P.S. For the starters try to switch places for the Table Filter and Table Transformer macros. I mean, at first you transform your table and then freeze rows, not vise versa.


Tags: cloud

confluence-cloud

filter

page-properties-report

table

table-filter

table-filter-and-charts

table-transformer
Reuse a draw.io object (not the diagram) in two different pages
Asked by Leire Muniozguren:

Hi,

Is it possible to reuse an object drawn in a diagram from one page in Confluence on another page? I mean that two different diagrams on two different pages share an object.

Thanks.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Leire Muniozguren](/t5/user/viewprofilepage/user-id/5065714) and welcome to the community!

Yup this is doable but you have to have the editor open in both pages.


author: Luis Machado
body: Hi [@Leire Muniozguren](/t5/user/viewprofilepage/user-id/5065714) welcome to the community!

You can create a custom library in draw.io, this would let you re-use objects between different diagrams -- <https://drawio-app.com/draw-io-training-exercise-9-create-your-own-custom-library/>

You can also copy/paste objects from one diagram to another if you have the editor for both open.


author: Leire Muniozguren
body: First of all, thanks for de answers.

I don't know if it's what I'm looking for.  
I don't need reusable "object types" but the "same object".  
An example: in one diagram an access to a database table is represented and in another diagram you also want to draw the access to the same table, the same object.  
This way you can navigate to all the diagrams that use that table.

comments: author: Mintakastar
body: Not an answer, I just started learning Draw.io and have the same question.

I create a diagram class with a ClassA and method doSomething(), also create a ClassB.

Then I create a sequence diagram, how can I reuse both classes , then select doSomething() method in ClassA to be a called in the diagram from ClassB ?

is this possible?


author: Bastian -drawio Diagrams-
body: Hey guys. Unfortunatel, the feature you are requesting can't be realized due to limitations that the Confluence macro brings along for app vendors. But I can suggest a workaround:

As all diagram content is 100% indexed in Confluence, you can search for diagrams that contain a specific text or tag. So you can either create a custom Server name (e. g. "Server XYZ") or set the tag "Server-External" (to set tags, Hit Cmd+M, create the property "tags" and then provide a value that you can search for later on) and then perform a Confluence search that only applies to draw.io diagrams, specific users etc.

By the way: If you provide a tag and then add the shape to a custom library or your scratchpad (see <https://drawio.link/customlibraries> and <https://drawio.link/scratchpad>) the tags will also be stored. This way you can ensure that the tag will remain consistent.


Tags: cloud
Action items assigned to all mentioned people, not only the first
Asked by Enrico Stabile:

Using the [tasks page](https://sonomotors.atlassian.net/wiki/plugins/inlinetasks/mytasks.action#assignedToMe,incomplete)of Jira (which is very useful), one can only see the tasks in which they have mentioned first (i.e. if an action item mentions [@user1](/t5/user/viewprofilepage/user-id/1219223) and [@User2](/t5/user/viewprofilepage/user-id/1560862), only user1 will get it assigned, hence shown in the task page, while user2 will not).

I think it makes sense to make that task appear as assigned to everybody mentioned in the action item.

Is that already possible? i don't think so

Can we make that, Jira?


Answers:
author: Hamza Chundrigar
body: Hello [@Enrico Stabile](/t5/user/viewprofilepage/user-id/4431512) !

<br />

It's true that you can't assign multiple people to a single task the way you asked in your question.

You might consider using/creating a Team as an alternative approach when assigning an action item within Confluence.

1. Go into your Confluence Site
2. Click the "People" tab at the top
3. Click "+ Start a team"
4. Add the people to which you need to assign the task
5. Now, create a page
6. Add the task
7. Assign it to the Team

For more details on how creating/managing teams, feel free to check out the article below:

<https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/>

comments: author: Enrico Stabile
body: thanks for the workaround idea :) and for the tutorial how to create teams

It could work, but still not optimal..? because then it means that i need a set of teams for any different combination of people i would like to assign, which seems not a good option


author: Alejandro Grimalt
body: Creating a team and assigning tasks to said team doesn't solve the problem because only the first person will get the task notification.


Tags: cloud

confluence-cloud
The IP address has been rejected because it is not on the allowedlist
Asked by ryan.fan:

Hi,

I used the /wiki/rest/api/content api to request specific content from a space to be used in our company's internal system.

I read that the documentation mentioned the Atlassian account administrator need to whitelist the requesting server's ip which we did. However, the request was rejected with the error message of "The IP address has been rejected because it is not on the allowed list. See your admin for more information".

Is there any way we can debug this and resolve the issue? Or any steps we are missing?

We are happy to provide more information.

Thank you


Answers:
author: marc -Collabello--Phase Locked-
body: I'd recommend to contact Atlassian support directly.


Tags: cloud

confluence-cloud

confluence-server

server
Confluence setup in OpenShift 4
Asked by Vasanthakumar Velusamy:

Hi Team,

I am trying to setup a confluence in OpenShift 4 and I have gone thru the confluence setup in Kubernetes cluster with help of helm chart. But it doesn't help me.

Is there any documents available for confluence setup in OpenShift?

Suggestions are welcome!


Answers:
author: Yevhen
body: Hi [@Vasanthakumar Velusamy](/t5/user/viewprofilepage/user-id/5065509)

You may want to start with <https://atlassian.github.io/data-center-helm-charts/platforms/OPENSHIFT/>

A couple of tweaks will be required here and there. It'll be easier if you can enable anyuid for the confluence service account.


Tags: confluence-server

openshift

server
include page date
Asked by ??:

When I use the function (include page mecro), I refer to the first reference equally.

exmple.

first, I reference teo(refer person name)

second, I reference gem(refer person name)

However, the second reference is the same as the first one.

why this Error?


Answers:
author: ??
body: I'm sorry, I didn't explain enough.

<br />

If you look at the picture, the page references between the two are different, but the contents of the above person keep coming out.  

<br />

![?? ??.png](https://community.atlassian.com/t5/image/serverpage/image-id/223250i8097EBBDB8183066/image-size/large?v=v2&px=999 "?? ??.png")  


author: Fabio Racobaldo _Herzum_
body: Hi [@??](/t5/user/viewprofilepage/user-id/5065457) ,

welcome to the Atlassian community!

Please could you share a screenshot of your issue so that we can assist you on that?

Fabio


Tags: cloud

confluence-cloud
Migration issues in accessing the apps
Asked by SaravanaKumar:

On Migration to cloud,we have some of the apps already installed in the cloud. When migrating the apps from server to cloud ,do we need to give not needed in cloud option for the pre-installed apps in the cloud?  

Though if we give not needed in cloud during app assessment what happens to the app data in server. How to migrate it?


Answers:
author: Brant Schroeder
body: [@SaravanaKumar](/t5/user/viewprofilepage/user-id/5049911) I believe that you need to select it as needed if you would like the application data migrated. Not all app data migrates but the migration tool will let you know about that.


Tags: cloud

confluence-cloud
How to find all inactive and active users count in Confluence Datacenter
Asked by kanaka prasad ponnuru:

Hi Team,

We have recently migrated LDAP post migration in jira they were 2700 user impacted. That means 2700 users were deleted and created but after user creation these 2700 users were removed from groups (jira-softwere-users). Manually we have added tbe users into above group.

We get this data from audit log in jira but when we search the same in Confluence we are not getting appropriate count.

Can someone help me how to get the active and inactive users count?

Regards,

Kanaka


Answers:
author: Chris
body: Hi,

Jira is more admin friendly in this regard.

You have to execute a SQL-Query, if you want to filter inactive confluence users.

Please check this article: [Solved: Find inactive users in Confluence (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/Find-inactive-users-in-Confluence/qaq-p/31504)

Kind regards

Chris

comments: author: Kinza Kinzakhan
body: [**Schools**](https://ezpick.co/contactUs)utilize software for various administrative and educational purposes, such as managing student records, scheduling classes, facilitating communication, and delivering instructional content, enhancing efficiency and organization in school operations.


Tags: confluence-server

server
Is there a way to load last comment on a jira ticket to Confluence page?
Asked by Bea Tea:

Trying to load information directly from Jira to program reports and confluence pages.

Is tthere a way to load jira ticket with the last comment on the ticket using the macro? I don't see the option of comment in our jira instance.


Answers:
author: Julien Peyrade _ Elements
body: Hello [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026)

There is no solution out-of the box.

However, you can do this very simply with a Jira add-on : [Elements Publish to Confluence](https://marketplace.atlassian.com/1225519) .

Full disclosure: I'm the Product Manager of the app.

With our app you can create Confluence pages from Jira issues. It lets you :

* insert any Jira issue data in the Confluence page (and keep the value synchronized between the issue and the page if needed)
* including comments (you can decide if you want all the comments or just the last one)

You can read this short tutorial to see how : [Copy Jira comments to Confluence pages](https://doc.elements-apps.com/publish-to-confluence/how-to/copy-jira-comments-to-confluence-pages).

This plugin can be used with any Confluente templates or pages, so it will not change your existing process.

The app is free for 30 days, (and stays free if your instance is under 10 users), so feel free to give it a try, and don't hesitate to tell reach our Support if you have any question.

Kind regards,

Julien


author: Harald Seyr
body: Hi [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026)

there seems to be no direct simple solution for this supported by some out of the box functionality, but other users solved this by

* adding a Jira custom field for last comment to the issue
* create automation to fill the custom field with the last comment (this duplicates data from level of commet to an attribute on issue level)
* configure the Jira issue macro in confluence to show the custom field

Examples can be found in the community, e.g. at [Solved: How to show Jira issue/filter last X number of co... (atlassian.com)](https://community.atlassian.com/t5/Confluence-questions/How-to-show-Jira-issue-filter-last-X-number-of-comments/qaq-p/1929453)

Regards,

Harald

comments: author: Bea Tea
body: Thank you will give it a shot


author: Sayed Bares [ServiceRocket]
body: Hi Bea, Are you using Confluence/Jira Cloud or Server/DC?

comments: author: Bea Tea
body: I'm not sure


Tags: gadget

jira

macro
Can Confluence page show JIra link hierarchy out of the box?
Asked by Bea Tea:

Not looking for a 3rd party widget since I"m not the admin.

How do I view incoming and outgoing dependencies on tickets? Is there a way to load the view onto Confluence so I can track which teams are waiting (or we are blocked on) issues?


Answers:
author: Benjamin
body: Hi [@Bea Tea](/t5/user/viewprofilepage/user-id/4866026) ,

Without an add-on or customization, you won't be able to show this visually. However, you can use the jira macro and applied a filter to list the issues that are block with dependency link to the issue that is blocking the issue.

Here's a documentation on how to use the macro on your confluence page:

<https://confluence.atlassian.com/doc/jira-issues-macro-139380.html>

-Ben

comments: author: Bea Tea
body: Thanks [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) ! I have filters that do track issue is blocked by anything. Do you have an example of what you mean by "dependency link to the issue that is blocking the issue? Thanks


Tags: jira

link
How to move pages to a new space without breaking links within the page?
Asked by Bea Tea:

Moving pages under Space A to Space B due to a reorg.

If user bookmarked the page they will get a redirect message with the new link properly:

"this page has moved to"

However, within the pages are links to other pages in the space and Im realizing they break. This is a very bad user experience in that pages from many years Is there a better way to move content to a new location without all the links in the page breaking?


Answers:
author: Sayed Bares [ServiceRocket]
body: Hi Bea, please check <https://community.atlassian.com/t5/Confluence-questions/Pages-links-after-moving-to-another-space/qaq-p/1950054> it should answer your question


Tags: link

wiki