This add-on cannot be installed without the Atlassian Connect framework.
Asked by G?rkem Buran:

Hi, I am trying to install an add-in that I have made myself. I am getting the Atlassian Connect framework error without this add-on.  
The files I want to install are the ones I want.

<http://dosya.co/6xiu3xvvnwk5/project.rar.html>


Answers:
author: Einar Pehrson
body: [@G?rkem Buran](/t5/user/viewprofilepage/user-id/1184297), your app descriptor is missing the leading curly bracket **{**, so it isn't valid JSON and should therefore be rejected.

```

   "name": "Hello World",
   "description": "Atlassian Connect app",
   // cropped
 }
```

The reason why you did not get the appropriate error message turned out to be a rather strange mismatch in behavior between two JSON parsing libraries we use: one library properly recognized the JSON as invalid, but the other library had the default configuration of ignoring trailing tokens, so your app descriptor was just interpreted as the leading valid JSON portion.

```
"name"
```

I'm going to fix this up on [AC-2394](https://ecosystem.atlassian.net/browse/AC-2394), which is a related issue.


author: G?rkem Buran
body: Hello, thank you for your help.  
I helped install the plugin, but at this time I can not view the plugin and I can not use it.  
I'll use it for Cloud Platform.

What should I do ?  

Thank you, I am waiting for your answers.

comments: author: Nic Brough -Adaptavist-
body: Have you followed up on the previous two answers you got? Can you tell us why they have not fixed it?


author: G?rkem Buran
body: I have examined the documents Conor has sent, but have not been able to apply them.  
Because the activation section that I wrote in the documentation does not exist in my developer jira cloud.


author: Nic Brough -Adaptavist-
body: I'm afraid there's not enough detail in that response for us to help you. We don't know what you are doing, what you have tried, or where you have diverged from the documentation.


author: G?rkem Buran
body: That's exactly what I want to do.  
The names and phone numbers I try to register in my database.

**++![2018-03-13_13-52-36.png](https://community.atlassian.com/t5/image/serverpage/image-id/17009i80A16486276B087F/image-size/large?v=v2&px=999 "2018-03-13_13-52-36.png")![2018-03-13_13-52-52.png](https://community.atlassian.com/t5/image/serverpage/image-id/17010i778C4D4218043409/image-size/large?v=v2&px=999 "2018-03-13_13-52-52.png")![2018-03-13_13-53-14.png](https://community.atlassian.com/t5/image/serverpage/image-id/17011iD38C822137B0DBF9/image-size/large?v=v2&px=999 "2018-03-13_13-53-14.png")![2018-03-13_13-53-51.png](https://community.atlassian.com/t5/image/serverpage/image-id/17012i29967862829AEC38/image-size/large?v=v2&px=999 "2018-03-13_13-53-51.png")![2018-03-13_13-54-11.png](https://community.atlassian.com/t5/image/serverpage/image-id/17013i7B16F39AE01F2741/image-size/large?v=v2&px=999 "2018-03-13_13-54-11.png")![2018-03-13_13-55-29.png](https://community.atlassian.com/t5/image/serverpage/image-id/17014i5A588CE7C0F503F5/image-size/large?v=v2&px=999 "2018-03-13_13-55-29.png")++**


author: Nic Brough -Adaptavist-
body: Sorry, I was not clear on that last one.

We are not that concerned about what you are trying to get for the end user. Your problem is that you appear to be trying to run a Connect add-on on a Server. This will not work, you need the Connect framework there for it to work.

Assuming you have fixed the problem with the { that Einar mentions, then the question is "what part of Conor's link did you not do, and why not?"


author: Nic Brough -Adaptavist-
body: This can happen when the connect plugin has failed (as per Conor's docs), or if you're trying to install a Connect add-on in a Server system.


author: Conor
body: Hi G?rkem,

I don't have much information to go on there but a quick search turns up a few similar "solved" issues. For example:

<https://confluence.atlassian.com/confkb/unable-to-install-add-on-due-this-add-on-cannot-be-installed-without-the-atlassian-connect-framework-813697837.html>

If that doesn't help please give us a bit more information.

I should note that I would prefer not to follow links here.


Tags: atl-dev

connect

developer

development