youngmon/atlassian-qna huggingface dataset:
Incorrect value in reporter, assignee and creator column in jiraissue table
Asked by Vishal Petkar:

Hello Everyone,

I am facing one issue with Jira

In reporter, assignee and creator columns of a jiraissue table getting invalid value like JIRAUSERXXXX.

These columns should have a value like vpetkar something like that username. This is happening for some of the records only.

These invalid values are showing correct username on view page of Jira but in gadget reports getting the invalid values.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

If they are showing the right name on view, then they are not wrong.

Why are you looking at the database? It is the worst possible way to do any reporting on Atlassian systems, precisely because of this sort of thing.

comments: author: Vishal Petkar
body: Reporting means, on Jira dashboard, while exporting report using gadgets that time I am getting the values of reporter as JIRAUSERXXXX.

I created a view where I map the reporter field to export the data in gadget report.


author: Nic Brough -Adaptavist-
body: OK, I'm not sure what you mean by "map the reporter field to export the data in gadget report".

A dashboard contains a load of gadgets. Some of them can display fields like the reporter and assignee. There's no mapping or export in there.

Could you explain a little further? Maybe a screenshot of a gadget doing this? (Include the header so we know what type of gadget it is if it is not obvious, like the pie chart, but feel free to obscure text we don't need to see)


author: Vishal Petkar
body: its a custom gadget I created like a custom field using a script.

Using .xml file I created this gadget, while add gadget on dashboard, it shows in a list.

From there I am adding it on dashboard and in that gadget, selecting the dates from and to, then using download report button, its downloading the issues for that particular date range in a excel file.

So to download this report, I have created a view in database and using that to export the data in excel file of custom gadget.


author: Vishal Petkar
body: I am using better excel plugin to download this excel report


author: Nic Brough -Adaptavist-
body: Ok, so the next question would be "what app are you using for this?"

But your last line mostly makes it irrelevant. You say "I have created a view in the database".

Do not do that. It is not going to do what you think it will. You need to swap to a gadget that uses the Jira API to read the data.

(You have also invalidated your support agreement, but Atlassian are unlikely to refuse your support just because of a view)


author: Vishal Petkar
body: I found the resolution in Jira itself, its not an issue, actually its a feature in new Jira version

<https://confluence.atlassian.com/adminjiraserver0904/anonymizing-users-1188767856.html>


author: Nic Brough -Adaptavist-
body: That was one of the next couple of things I was going to mention if you could tell me that you had stopped using the database. Deleted and anonymised users will not give you useful information when you read the database instead of the UI.


Tags: confluence-server

jira

server
How could disable notification just about user access?
Asked by Stefano Colagiacomo:

Hello I m a Jira Cloud admin and after migration I receive all notification all of users make login fort first time, it's possible to disable only this notification?


Answers:
author: Benjamin
body: Hi [@Stefano Colagiacomo](/t5/user/viewprofilepage/user-id/5120882) ,

Not specific to this. The options that are available are the ones set in your profile and there's the option to disabled globally all notification if you want to just have it done for just this onboarding stage of the migration. Would not recommend it. Would just keep it on and makes sure that all your users have no issue post-migration.

-Ben


Tags: cloud

confluence-cloud
Jira Issue macro loads html for formatted custom field
Asked by Asan Nayek:

Hi,

When I am using a Jira issue macro in confluence, its showing wrong format in case of text Custom fields.

However, in case of system fields (for example Description and Environment field in the attached screenshot) its showing the exact formatted text as in Jira... this issue only happens when it is a Custom field (for example Resolution Details and Text2 field in the attached screenshot), its showing HTML format.

Below are the exact values in for both ethe custom fields:

Resolution Details: **REsolution** ++done++

Text2: **Details**: Test

Current confluence version: 8.5.5

![Screenshot 2024-01-29 161130.png](/t5/image/serverpage/image-id/303072iA9CCA0A41D80E435/image-size/large?v=v2&px=999 "Screenshot 2024-01-29 161130.png")


Answers:
author: Florian Bonniec
body: Hi [@Asan Nayek](/t5/user/viewprofilepage/user-id/3565070)

You are facing this issue: <https://jira.atlassian.com/browse/CONFSERVER-94113>

You can watch it to be informed when the ticket is resolved.

Regards

comments: author: GERALD_P_KUNTZE
body: I am encountering the same issue. Custom field in Jira with carriage return is showing up in Confluence with carriage return represented as the HTML equivalent for a "breaking return". Refer to image for display differences. HELP!

![diff.png](https://community.atlassian.com/t5/image/serverpage/image-id/316854iF68C08E5DBA61397/image-size/large?v=v2&px=999 "diff.png")


author: Florian Bonniec
body: Hi

You need to update Confluence to a version that has the fix listed in the ticket I mentionned.

Regards


Tags: confluence-server

server
Automation inside Confluence Database?
Asked by VINCENT DUPONT:

Hello

is it possible to use Confluence Automation inside the Confluence Database?

My goal would be to :

\* display some issues in a database (followup meeting with some managers). Some columns will shos the issue link, some spare fields

\* add a text field in the columns that is "New comment"

\* when a new Comment is entered, I'd like to use automation to create a new comment on the jira issue itself

this would finaly provide some "embed Jira into Confluence" reality, in the form aof a easy to use table

thank you

Vincent


Answers:
author: Aron Gombas _Midori_
body: Your use case absolutely makes sense, but as far as I know there is currently no automation trigger available for Confluence Databases. Especially not with the granularity of a single cell-level update.


author: Karin Kennergren
body: Agreed, automation, especially between Jira and Confluence Databases makes much sense!


author: elizabeth_hotson
body: I'll be really excited to see automation capabilities with Databases as the feature gets more established!


Tags: cloud

confluence-cloud

confluence-databases
How can I create check-out and check-in buttons?
Asked by S:

I tried creating check-in/check-out buttons using "confiforms view control (entryviewer) and then creating a "confiform (formview) registrations control" macro inside of it. Both of these macros for each button are inside a "confiform registration control" (to add new items). This is supposed to populate for every line of a table, but once I populate the table with the buttons I only get one of the buttons show up. Does that mean I can only have 1 button per line of the table? or is there another way I can create the buttons inside the original/parent macro? I need to have formulas or rules into the buttons so that they change the available quantity of the parts when they get checked out or checked in.  

Example:

I'm creating a table that keeps track of some equipment. The table includes the part number, the part name, the total quantity we have in stock, the quantity available (after check-out) and the location where the equipment is being stored at. I need the buttons to allow the team to check out the equipment and then check-in when they bring it back. If we have total of qty10 for a part and someone needs to check out qty5 then I need the checkout button to change my available quantity to 5, but leave my total qty to 10 since we should always have qty10 on inventory. Also, if someone else decides to check out qty2 of the 5 available, I need the qty available to change by substracting every amount taken. Another formula is needed to put a limit on the qty of check-out parts. If I have qty10 in total, no one should be able to check-out more than what we have. So not only I need to create the buttons, but I also need to put some kind of formulas for these buttons to update my table.  

I'm attaching a screenshot of the table with both buttons showing up with the same name/same functionality.

this is how I have it structured so far:  

1)Confiforms tableview

1.a) all the confiform fields \[macro\]

1.b) confiform form definition \[macro\]

1.b.1) definitions (for all the fields mentioned above in 1.a)

1.b.2) confiforms IFTTT integration rules (on created) \[macro\]

1.b.3) confiforms IFTTT integration rules (on modified) \[macro\]

1.b.4) confiforms IFTTT integration rules (on deleted) \[macro\]

1.b.5) edit controls for confiforms \[macro\]

1.c) confiforms view control (entryviewer) for check in button \[macro\]

1.c.1) confiforms (formview) registrations control \[macro\]

1.d) confiforms view control (entryviewer) for check out button \[macro\]

1.d.1) confiforms (formview) registrations control \[macro\]

<br />

<br />

Can someone please assist?  

![Screenshot 2024-01-29 091009.png](/t5/image/serverpage/image-id/303040iFC8D463DB22377FB/image-size/large?v=v2&px=999 "Screenshot 2024-01-29 091009.png")


Answers:
author: Alex Medved _ConfiForms_
body: Hi

You have Registrations Control and Form Definition macros in the wrong place - see <https://wiki.vertuna.com/display/CONFIFORMS/ConfiForms+app+detailed+view+over+the+plugin+macros>

Alex


Tags: confiforms

confluence-cloud

unknown-hosting-type
How to deactivate emoji
Asked by CHRISTINE SOARIZIKY:

Hi

as soon as you enter ":" in confluence, it automatically switches to smiley insertion mode. And if we not do ESC but continue typing and press enter, this deletes the last word by putting "no emoticon found"

How to overcome this?  
THANKS.


Answers:
author: Nikola Perisic
body: Welcome to the community [@CHRISTINE SOARIZIKY](/t5/user/viewprofilepage/user-id/5417068) !

Ah yes, this question is pretty common among the community. The most accurate answer could be found here:

<https://community.atlassian.com/t5/Confluence-questions/Disabling-emojis/qaq-p/1333211>

Check out Doung Yu's comment.

Also from here: <https://community.atlassian.com/t5/Confluence-questions/How-do-you-disable-emoticons-Site-or-space-wide-in-Confluence/qaq-p/1170690>

And I quote:

" The short answer is you won't be able to disable the emojis within Confluence on a site or space level. You can disable autocomplete within your profile to prevent emojis from being created."


author: Cyrille Martin
body: Hi Christine,

#### Disable emojis {#toc-hId-294967833}

Don't want your :) to turn into a smiley face? You can use Ctrl+z to undo the conversion, or turn this feature off altogether by disabling keyboard shortcuts.

To disable keyboard shortcuts:

* Select your avatar from the top right, then select Settings. This will open your personal settings for Confluence.
* Select Edit, then uncheck the box labeled Enable next to Keyboard Shortcuts.
* Select Submit to confirm your changes.

If you change your mind, you can always enable keyboard shortcuts again.

Best Regards

Cyrille

comments: author: Nikola Perisic
body: Hey [@Cyrille Martin](/t5/user/viewprofilepage/user-id/551129) , I've tried this but it still is showing the emojis. There was even a ticket raised: [https://jira.atlassian.com/browse/JRACLOUD-78858?focusedCommentId=3129684\&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3129684](https://jira.atlassian.com/browse/JRACLOUD-78858?focusedCommentId=3129684&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3129684)


Tags: cloud

confluence-cloud
Online modification of documents not available in the cloud
Asked by Maniquet, Marianne (PSIN DM) - AF:

Following the confluence migration in the cloud, it's not possible to modify online the documents (word, pptx, excel) as before. It was the most used functionality.

A contact told me that it's not possible anymore.

My question is : how to make it available again? With who to exchange ?

Thanks a lot,

Marianne


Answers:
author: Andy Gladstone
body: [@Maniquet, Marianne (PSIN DM) - AF](/t5/user/viewprofilepage/user-id/5417079) welcome to the Atlassian Community.

This functionality was deprecated form Confluence Cloud in [March 2022](https://community.atlassian.com/t5/Confluence-articles/Removing-the-Companion-app-from-Confluence-Cloud/ba-p/1884657). After that time there is no native support for editing a Microsoft Office document live in Confluence Cloud.

There are Marketplace Apps that can be installed to allow this functionality that you may want to check out and/or test drive.

[https://marketplace.atlassian.com/apps/1217864/microsoft-sharepoint-onedrive-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1217864/microsoft-sharepoint-onedrive-for-confluence?tab=overview&hosting=cloud)

Hope this helps.

comments: author: Andy Gladstone
body: [@Maniquet, Marianne (PSIN DM) - AF](/t5/user/viewprofilepage/user-id/5417079) if my answer helped you, kindly mark it as accepted so that others looking for similar content can find and trust it.


author: Maniquet, Marianne (PSIN DM) - AF
body: Hi Andy,

Yes it help me but I still not find any solution..

I really hope they will decide to add again the edition of document :)


Tags: cloud

confluence-cloud
Is it possible to see list of all Jira links embedded to Confluence space?
Asked by Jarmo Parviainen:

HI all,

I would Like to see all links to Jira from certain Cloud Confluence space? Can it be done without Rest API?


Answers:
author: efavreau
body: Hi [@Jarmo Parviainen](/t5/user/viewprofilepage/user-id/5136721) !

A list of pages where the jira macro is used? yes. Following the details here: <https://community.atlassian.com/t5/Confluence-questions/Macro-usage-report-for-confluence/qaq-p/2183408>

Ultimately, you can search for all the pages using a macro (change the url to reflect your Confluence URL and the explicit macro you are looking for):  
Example: [https://yourconfluencesite.com/dosearchsite.action?queryString=macroName%3Ajira\*](https://yourconfluencesite.com/dosearchsite.action?queryString=macroName%3Ajira*)

In the search, don't forget to also filter to the space you want to narrow the search to.

Good luck!


Tags: cloud

confluence-cloud

link
Limited privileges as Org Admin
Asked by Frank Durante:

Hello All,

As the Org Admin of our cloud service, I've been migrating our local server spaces over to the cloud. However, I find myself locked out of being able to enter the migrated spaces even though I am the Org Admin. On the local server, I can override my local access and address any space as the admin. Is that not possible on the cloud? Do I need to request permission at this point on the cloud version of the space? I guess I could add myself to the perm list on the local server side of each space before migrating to the cloud but that will prove tedious.

Is there a solution to getting admin access to all migrated cloud spaces?

Thanks in advance.

-Frank


Answers:
author: Jack Brickey
body: If you are the Org admin then you should have access to all spaces. Maybe there is something odd happening with migrated spaces but I am unaware of such an issue. Does this occur with all migrated spaces?


Tags: cloud

confluence-cloud
is binary different for confluenceServer 8.5.5 or confluenceDatacenter 8.5.5
Asked by Pavan:

Hello Team,  

we are upgrading our instance to datacenter 8.5.5 version  

if the binaries are same then   
shall we upgrade first and then update the license for datacenter ?  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/302993i24899BDEA2566F1C/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Craig Nodwell
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577) you do not need to update the license before upgrading.


author: Alexis Robert
body: Hi [@Pavan](/t5/user/viewprofilepage/user-id/3723577) ,

yes the binaries are the same between Server and Data Center. Changing the license from Server to DC will unlock the DC features.

For your question on upgrading, it does not make any difference. Just make sure you upgrade with a valid license, because an expired one will prevent you upgrading.

Let me know if this helps,

--Alexis

comments: author: Pavan
body: Do i need to update license beforr upgrading ?


author: Nic Brough -Adaptavist-
body: It is strongly recommended that you update the licence before upgrade.

You will need to upgrade the licences for all of your apps as well.


author: Pavan
body: Thank you so much [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386)   

we will consider all the points during upgrade


Tags: server
Remove admins from boards, who are no longer active in the company
Asked by Marion Semeliker:

We have several boards where the admin is someone who is not in the company anymore. We cant remove the board, we also cant remove the member. How can I solve that?


Answers:
author: Barbara Szczesniak
body: [@Marion Semeliker](/t5/user/viewprofilepage/user-id/5416918) Welcome to the Atlassian Community!

I'm just going to ask questions to try to clarify your request so that someone here can help you out.

When you say "boards," are you talking about Jira boards (projects), Trello boards, or another application?

Since you posted in the Confluence Questions area, are you talking about:

* your Confluence site and this user was a Site Admin or
* spaces within your Confluence site and this user was a Space Admin


Tags: cloud

confluence-cloud
Org and site admin can't see space that's visible to another user in organization.
Asked by Julius Lintner:

Hi.

I'm a user assigned the role of org and site admin. I don't see one specific space in the spaces overview, but it's visible to another user in the organization. I've tried to assign myself to all existing groups, I still can't see that space.

Thank you for your reply, solution tips.

Julius


Answers:
author: Julius Lintner

author: marc -Collabello--Phase Locked-
body: Hi [@Julius Lintner](/t5/user/viewprofilepage/user-id/5416907) ,

My recommendation is to go to <https://YOUR_CONFLUENCE.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action> i.e. the Space Permissions page and scroll down. Here you should see all spaces, and can change their access.

comments: author: Julius Lintner
body: Thank you for the tip.

I had a subscrition plan free, so I didn't have this functionality available.

After activating the Standard plan, I was able to use Recover permissions and then I already had the space visible.

It helped me, thanks again.

Julius


Tags: cloud

confluence-cloud
Using DateDiff to calculate week days only
Asked by Green_ Desmond:

I'm using a table transformer to just calculate week days only. I had some very complicated SQL and this wasn't working reliably (with some weird rounding going on), and then I realised DATEDIFF offered a weekday option - but it doesn't seem to be discounting the weekends.

For example, I was using this:

```
SELECT DATEDIFF(day, "01/01/2024", NOW()) 
- 2 * (DATEDIFF(day, "01/01/2024", NOW()) / 7) 
- CASE WHEN DAYOFWEEK("01/01/2024") IN (0, 6) THEN 1 ELSE 0 END 
- CASE WHEN DAYOFWEEK(NOW()) IN (0, 6) THEN 1 ELSE 0 END 
AS 'Days since start of year, excluding weekends'
```

But as I tested some future dates by swapping NOW() with literal dates, such as "03/02/2024", the calculation was not reliable. The date format I am using in the table transformer is dd/mm/yyyy

If I try and use this, then I don't get back the number of weekdays, only the full number of days. For example, today 29/01/2024 this is returning 28.

```

SELECT DATEDIFF(weekday, "01/01/2024", NOW()) 
AS 'Days since start of year, excluding weekends'
```

How do I just get the number of weekdays, Monday to Friday?


Answers:
author: Green_ Desmond
body: Ok, this seems to work. I've used some variables and hard-coded dates to try this out.

```
DECLARE @StartDate DATETIME;
DECLARE @EndDate DATETIME;
SET @StartDate = "01/01/2024";
SET @EndDate ="05/02/2024";

SELECT
(DATEDIFF(day, @StartDate, @EndDate) + 1)
-(DATEDIFF(week, @StartDate, @EndDate) * 2)
-(CASE WHEN DAYOFWEEK(@StartDate) = 6 THEN 2 ELSE 0 END)
-(CASE WHEN DAYOFWEEK(@StartDate) = 0 THEN 1 ELSE 0 END)
-(CASE WHEN DAYOFWEEK(@EndDate) = 6 THEN 1 ELSE 0 END)
-(CASE WHEN DAYOFWEEK(@EndDate) = 0 THEN 2 ELSE 0 END) as 'Counting week days only'
```


Tags: cloud

confluence-cloud

filter

table

table-filter

table-filter-and-charts

table-transformer
Is there an easy way to distinguish the different types of content presented in my Atlassian space?
Asked by ABR:

I wish to allow the readers to identify between How-to Articles, User manuals, FAQs, etc. Without opening the article, the reader should be able to distinguish the different types of material from the left-hand side TOC.

Is it possible to provide this distinction?


Answers:
author: Barbara Szczesniak
body: [@ABR](/t5/user/viewprofilepage/user-id/652170) As far as indicating this in the page tree, I think Solution 1 from [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) is the only method native in Confluence---group under a page called How to Articles, FAQs, User Manuals or use these words in the page title so they appear in the page tree.

Otherwise, I think there are some 3rd-party apps that allow you to change the look of the page tree. You can look in the [Atlassian Marketplace](https://marketplace.atlassian.com/) for apps that might fit your needs.

comments: author: ABR
body: Hello [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) ,  

Thanks for your suggestions!

I know that Solution 1 works but is a bit tedious. So I am looking for a smarter way to do it. Will try solution 2 and in case, that doesn't work out, I'll definitely look for apps in Atlassian Marketplace!

Thanks for the help!

Regards,

ABR


author: Kristian Klima
body: **Solution 1**

You can organize the FAQ pages into a single section - either for the whole space or for individual sections.

The latter:  

Section A

- Section A FAQs

- FAQ page 1

- FAQ page 2

**Solution 2**(not exactly what you're after but does the job)

Labels + Content by Labels + Excerpts).

Example:

This page (authored in Confluence)

<https://docs.emplifi.io/platform/latest/home/cross-platform-widgets>

It shows Pages that have specific label (cross_platform) AND showing Excerpts listing individual social networks.

In you case, you'd create:

- label FAQ

- a page that would list all pages labeled FAQ

- you can also create topical labels (installation, getting started) and use them in an Excerpt.

So users would open the FAQ page, see all FAQ pages and what section they belong to.

You can also turn it around and create a label installation_faq, then create the Installation FAQ page and list all pages with installation_faq label there.

comments: author: ABR
body: Hi [@Kristian Klima](/t5/user/viewprofilepage/user-id/5074962) ,  

Thank you for your well-considered solutions!

I have already been using the first solution already! But it is proving to be a little tedious in maintenance.

But I will definitely tryout Solution 2 to see if it works!

Thanks once again!

Regards,

ABR