youngmon/atlassian-qna huggingface dataset:
Spotkanie demo/konsultacja
Asked by ?aneta Kr?likowska:

Dzie? dobry, czy jest opcja aby um?wi? si? z jednym z Pa?stwa konsultant?w na spotkanie typu demo meeting/konsultacj? online w sprawie przedstawienia Nam produktu i dzia?ania aplikacji Trello?


Answers:
author: Mirek
body: Cze?? [@?aneta Kr?likowska](/t5/user/viewprofilepage/user-id/5476199)

Tak jak Stephen i Peter wspomnieli istnieje du?o zasob?w w sieci w kt?rej mo?na pozna? bli?ej Trello. Najlepszym sposobem po prostu zacz?? korzysta? (jest to wst?pnie darmowe narz?dzie - <https://trello.com/pricing>). Je?eli masz dodatkowe/specyficzne wymagania lub potrzebujesz dodatkowych funkcjonalno?ci opis kr?tko na czym najbardziej Ci zale?y, by? mo?e uda si? pom?c.

W mi?dzy czasie zach?cam r?wnie? do do??czenia do dedykowanej grupy w kt?rej mo?emy komunikowa? si? w ojczystym j?zyku

<https://community.atlassian.com/t5/Atlassian-po-polsku/gh-p/polski>

Pozdrawiam!


author: Ste Wright
body: Hi [@?aneta Kr?likowska](/t5/user/viewprofilepage/user-id/5476199)

There are lots of good resources you can check out about Trello - such as...

* <https://trello.com/tour>
* <https://support.atlassian.com/trello/resources/>
* <https://www.youtube.com/@trello/videos>

---

However, if you do want a demo, I'd consider either...

* Reaching out to a local Solutions Partner who has experience with Trello - see partners here: <https://partnerdirectory.atlassian.com/>
* Consider contacting one of the Trello Consultants listed on this Community post - <https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>

Ste

===

And in Polish (according to Google Translate)...

Istnieje wiele dobrych zasob?w, kt?re mo?esz sprawdzi? na temat Trello - takich jak...

* <https://trello.com/tour>
* <https://support.atlassian.com/trello/resources/>
* <https://www.youtube.com/@trello/videos>

---

Je?li jednak chcesz wersj? demonstracyjn?, rozwa?y?bym...

* Kontaktowanie si? z lokalnym partnerem ds. rozwi?za?, kt?ry ma do?wiadczenie z Trello -- zobacz partner?w tutaj: <https://partnerdirectory.atlassian.com/>
* Rozwa? skontaktowanie si? z jednym z konsultant?w Trello wymienionych w tym po?cie na Spo?eczno?ci -- <https://community.atlassian.com/t5/Trello-articles/Trello-Consultants-Right-Here-In-The-Community/ba-p/1983694>


author: Peter Van de Voorde
body: Hi [@?aneta Kr?likowska](/t5/user/viewprofilepage/user-id/5476199) ,  

welcome to the Atlassian Community.   

This community is mostly English language and so it might be difficult for you to find the right person to talk to in Polish.   

I've run your question through Google Translate and would recommend reaching out to one of the Polish Atlassian Partners to help you: <https://partnerdirectory.atlassian.com/>  

Cheers,  
Peter

comments: author: ?aneta Kr?likowska
body: Soryy,

I meant if there is any chance to contant with one of consultants/anyone who can meet up and present us something about the app (Trello), what can i do there, what are options and stuff before i pay for it.

Thanks in advance
Trying to add an email or text to a specific card on an existing list anymore? Option disappeared
Asked by Catherine Sweeny:

When I want to move an email or text message to a particular card that already exists on an already existing list I do not see that option any longer.

I did not change my operational settings. It always wants to Add Card to the list and I just want that message to go into an existing card. It does not even allow me to go into my workspace and move it into another card from the list either.

Is this a Premium feature now or do I need to do another step?

Please help! Thank you.


Answers:
author: Lara
body: Hi Catherine,

Thanks for reaching out!

Would you mind letting us know how you were adding an email or text to a specific card? Were you dragging the content from another website?

I'll keep an eye out for your reply,

Lara  
The Trello Team
Can a user of Jira, also be added to Trello?
Asked by Alex Frost:

I have a number of people that I want to add to a Trello, who already use Jira. When they log into Trello using the link I provide them with, it brings them to the Atlassian home page, but with no option to go into Trello.

How can I get them into the Trello board?

Will they need to be added as a workspace member, even if they will only be using one Trello board?


Answers:
author: Peter Van de Voorde
body: Hi [@Alex Frost](/t5/user/viewprofilepage/user-id/5476064) ,  

Welcome to the Atlassian Community.  

Yes you'll need to add them to the board in some way or form, they can use their Atlassian Account to log into Trello but it won't automatically grant them access to the board.   

Here are multiple ways of adding people to your board: <https://support.atlassian.com/trello/docs/adding-people-to-a-board/>   

I hope this helps.  

Cheers,  
Peter

comments: author: Alex Frost
body: Hi [@Peter Van de Voorde](/t5/user/viewprofilepage/user-id/781487)

I have added all users to the board using their email address. When they go to log in it takes them to the Atlassian homepage as they are already users of Jira.

They see this screen, which has no option to log into Trello.

![Jira issue.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/318305i22028F81E96B8FF1/image-size/large?v=v2&px=999 "Jira issue.PNG")

Please could you advise?

Thanks


author: Peter Van de Voorde
body: Hey Alex,   

Trello isn't integrated like the other Atlassian tools are, your users need to log in directly into the login page <https://trello.com>.   

Cheers,  
Peter


Tags: guest

workspace
How to track who has raised an action on a card checklist
Asked by Peter Cranston:

Hi, my client has about 120 users across 8 Trello boards. We are using premium and make a lot of use of the ability to assign and track actions. One of my clients, with one of the biggest boards, would like to be able to see who has allocated a Trello checklist actions.

This is required to allow any clarifications to be discussed with the action originator. The card activity log does not track this. My client also advises a vulnerability where a board member could delete an action and there would be no history of this being done.

Would appreciate feedback from the Trello experts out there on any mitigations and potentially support for a new feature request to Trello.

Thanks,

Peter C.


Answers:
author: Carolina Lopez
body: Hi Peter,  

I'm afraid it's not currently possible to view who performed actions on the checklist items. I created this ticket to send your suggestion to our product team: <https://jira.atlassian.com/browse/TRELLO-260>  

I would also recommend you to visit that suggestion, login with your Atlassian account, and click **Start watching this issue** on the right panel. This will help our product and engineering team understand more about which functionalities our users are interested in. Also, when the ticket is updated by our product team, you'll be notified via email.  

We have a workaround to log who created or deleted a checklist item. You can use [Automation](https://support.atlassian.com/trello/docs/butler-overview/) to add a comment whenever someone adds or deletes an item. Here's an example:

```
when an item is added to a checklist, post comment "{username} added {checklistitemname} to {checklistname}"
```

comments: author: Peter Cranston
body: Many thanks for this invaluable support. I have just added two butler automations to my client board and will shortly have very happy clients.

Thanks again

Peter C.


author: Carolina Lopez
body: I'm happy to help! Let us know if any additional questions come up.
format date champ personnalis?
Asked by Alain:

bonjour, le format date des champ personnalis? est jj/mm/aa hh:mm. je voudrais supprimer le hh:mm.

comment puis je faire svp ?

merci


Answers:
author: Lara
body: Translation:  
hello, the date format of the custom fields is dd/mm/yy hh:mm. I would like to remove the hh:mm. how can I do it please? THANKS  
Hi Alain,  
Thanks for reaching out!  
Right now, it's not possible to omit the time in a date type Custom Field.  
I definitely understand how this could be helpful, so I've flagged this as a feature request with the product team.  
Would you mind expanding a little more on your use case here? Any additional context you can add would really help! I'll be passing your feedback on to our product team, and want to ensure we've captured your use case.  

All the best,

Lara  
The Trello Team
Personal Trello- When I changed my password & Lost my 2 workspaces, Boards & Cards
Asked by Jeffrey Green:

Noticing over the last few days, that when I start using my computer for the day, most of my open apps were closed, including Trello   
In Trello, - on Microsoft Edge-  
- last couple of days, I create cards, but when I go into Trello later the cards had disappeared.  
- Then, When I changed my password \& Lost my 2 'Jeffrey Green; workspaces, Boards \& Cards at noon, 15/4/24, in my Personal account.  
-I have many boards and \~ 100 cards, still on the free profile.  
How can I get the information back???  

When I start up Trello in Edge again, a very old Workspace comes up from 2022.  
Is my Trello information backed up?  
I have relied heavily on it since it is so easy to manage information.  
Please help.  
Jeffrey


Answers:
author: Lara
body: Hi Jeffrey,

Thanks for reaching out!

It looks like our team assisted you with this in the ticket CA-2924440. It sounds like the account you were trying to reach was under a different email address and I can see that you last logged into the account today.

If you're still having issues, please respond to the CA-2924440 ticket and our team will be able to assist further.

All the best,

Lara  
The Trello Team
Automations running really really slow.....
Asked by Dreamsuite Mike:

Hello, is anyone else finding that Trello automations are running really slowly?

I'm talking like \> 5 minutes to run a simple automation like add a label.

If anyone else is having an issue let me know and if it's more than just me, I'll raise a support request


Answers:
author: milynnus
body: [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) same observation on some boards. This has been the case for some time but not 5 minutes. On observation in helping a customer create new cards from some csv file that has automation once a card is loaded, the automation will eventually get excecuted but delayed giving the impression that it is broken.

comments: author: Dreamsuite Mike
body: Thanks [@milynnus](/t5/user/viewprofilepage/user-id/3947182)

I will raise it with support
Can you join multiple boards on the free version? What about paid Standard Membership?
Asked by gluejosh:

|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| My company is looking at how to use trello with the change in free workspace and they want to limit costs. Some smaller groups may peel off and stay free and others will go to standard or premium. Question: If I'm a member on free board number 1, can I also be a member of free board number 2? likewise, can I be a member of Standard board 1 and Standard board 2? Thanks |


Answers:
author: Ste Wright
body: Hi [@gluejosh](/t5/user/viewprofilepage/user-id/5475758)

In the Free version, you can have up to 10 collaborators - who can be a single or multi-board guest, workspace member, or a pending invitation.

That means the 10 users can have one or many boards they access, all within the free pricing tier.

---

Paid plans operate slightly differently.

You will pay per Workspace Member, or for any guest who has access to 2+ boards (i.e a multi-board guest).

However, any guest with access to only one single board will remain free.

You can see more on how this works here...

* <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>
* <https://support.atlassian.com/trello/docs/board-guests/>

Ste

comments: author: gluejosh
body: Hi Stephen,

Thanks so much for your clarification on that. If you don't mind another question: does billing start from member 1 or member 11, with the first 10 being free?


author: gluejosh
body: Oh, and if the single board members are free, are they limited to 10 per board?

Eg if i have a membership like the one below, would the company only have to pay for the manager, the admin and the coordinator (who are managing several teams on different boards) but not the members of the boards who are single-board guests?

gluejosh's Workspace

Mrs Manager

Mr Admin

Mr Coordinator

Team 1 Board

Member 1

Member 2

Member 3

Member 4

Member 5

Member 6

Member 7

Member 8

Member 9

Member 10

Member 11

Thanks again


author: Ste Wright
body: Hi [@gluejosh](/t5/user/viewprofilepage/user-id/5475758)

The Free pricing tier is separate to Standard/Premium - so if you move to a paid plan, you're billed from member 1 (rather than having "10 free")

There is no set limit for the number of single-board guests per board as far as I know, you should be able to add as many as Trello will allow (certainly a lot more than 10).

So your setup should work, Members 1-11 would be single-board guests, and thus free of charge :)

Ste


author: gluejosh
body: Thanks so much


author: Ste Wright
body: No problem :)

If this answer helped, could you accept it? That helps others in future know it can help them too!

Ste
Dissappearing Cards
Asked by Jeffrey Green:

I added Cards over the last week, once saved, I checked later and the Card had disappeared.

Today I created the Card twicwe, but I could not recover the information once I logged back in.

I am still using the Free version.

How can I tell if I am running out of allotted space?


Answers:
author: Rasmus Wulff Jensen
body: Could it be that you have applied a filter to your board, and the cards disappearing does not match the filter? (if you see a "clear all" button top right, try and press it)

comments: author: Jeffrey Green
body: No filters Rasmus, thank you


author: Ste Wright
body: Hi [@Jeffrey Green](/t5/user/viewprofilepage/user-id/5475730)

There shouldn't be an allotted space issue for card creation.

I'd try using...

* Different browser(s)
* Incognito mode
* Different device(s)

...as a first step, and see if the behaviour is consistent across those.

Ste
Checklist autoscroll doesn't work when dragging items. IMG inside.
Asked by M J:

Holding and dragging a single checklist items doesn't allow auto-scrolling up or down the checklist anymore.

This happens in Chrome and Firefox on Windows desktop (mobile app works flawlessly). It's present for more than a month. Resets, cache deletes don't help.

Our team uses long checklists and moving our items up or down the list now requires tedious UX. Please check and thank you for your response  
![Trello_Checklist-drag-scroll-issue.jpg](/t5/image/serverpage/image-id/318229iA8BBA4B84077E8AF/image-size/large?v=v2&px=999 "Trello_Checklist-drag-scroll-issue.jpg").  


Answers:
author: Ste Wright
body: Hi [@Matej Jenko](/t5/user/viewprofilepage/user-id/5475658)

It doesn't do it for me on Chrome either - does this happen for everyone? And does it happen in Incognito mode?

I did find however I could...

* Click/hold to select a checkbox
* Scroll through the list using my mouse's wheel

\^ It's a workaround, but it does work!

Another workaround is to zoom-out on the browser so more options were visible, and then move the checklist item.

Ste

comments: author: M J
body: Thank you for your answer mr. Wright.

Your scroll-wheel trick indeed works but with laptop's touchpad such acrobatics aren't possible. It's my first time reporting an issue directly to the developers. Please help me understand if my report here ensures that the issue gets listed on Atlassians "bug list". Is this the best way for a Trello user to present his issue to the Trello developers?


author: M J
body: Solved with latest update. Ty Atlassian.
Assign the item to member wont work anymore
Asked by Julian:

![grafik.png](https://community.atlassian.com/t5/image/serverpage/image-id/318208i098129E17C777650/image-size/large?v=v2&px=999 "grafik.png")

I had set this task for Trello and it worked for a while. Suddenly, without me changing anything, it no longer works. The member is only assigned to the card (2nd action), but the 1st action, that the member is assigned to this item, suddenly no longer works.  
What could be the reason? Is this a premium feature?


Answers:
author: Mutya A
body: Hi Julian,

Yes, that is correct. The [advanced checklist features](https://support.atlassian.com/trello/docs/how-to-use-advanced-checklists-to-set-due-dates/), like assigning a member or setting a due date to a checklist item, are part of our Premium subscription. If you are interested in trying Premium, you can now do so for free for 14 days. [Learn more](https://trello.com/free-trial)

Hope this helps but let us know if you have any questions.

----------------

If this post ***helps*** with your query, then please consider the **Accept answer** or **Like** button to help the other users find it more quickly.


Tags: assign

item

zzz
Add a member to a card from app phone by writing to the member?
Asked by Alejandro Cifarelli:

```
?
```

Good evening, I leave you a question, is there no option to add a member to a card from the cell phone app by typing the member or using the keyboard? For example in some applications with the @ you can select the member. I await your response, and thank you very much!


Answers:
author: Ste Wright
body: Hi [@Alejandro Cifarelli](/t5/user/viewprofilepage/user-id/5475463)

Do you mean...

* Add members to a card?
  * If yes, from within a card, select the *Members*field
  * Click to select users (a tick will appear next to their name)
  * Press the "x" to move back to the main card view
* @ mention users?
  * If yes, you can do this in the comments section
  * Typing "@" should bring up users to select from

...or, are you trying to do something else?

Ste

comments: author: Alejandro Cifarelli
body: Hello, thank you very much for your response Stephen.  
As you say, in comments you can mention with the @. My question was if there is no way to do the same in the name of the card to be able to add a member or even be able to, for example, write "tomorrow 10am" and have it automatically generate the expiration date, as for example happened in todoist  
Attached image of the mention in the name of the card

![Screenshot_2.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/318212i1E602B21518BC3CA/image-size/large?v=v2&px=999 "Screenshot_2.jpg")


author: Ste Wright
body: Hi [@Alejandro Cifarelli](/t5/user/viewprofilepage/user-id/5475463)

Not that I've seen - although it might be possible using [Automation](https://support.atlassian.com/trello/docs/butler/)?

Ste


author: Alejandro Cifarelli
body: OK, thanks a lot!


author: Ste Wright
body: Not a problem!

If this answer helped you, could you accept it? That helps others who find the question in future know it can help them too :)

Ste
I got out of the site I need
Asked by ?????? ??????:

Good afternoon! Please help me out. I accidentally deleted myself from a board where I was an admin, and now I can't get it back and log in. I really hope for your help, as there is a lot of information there that is important to me.


Answers:
author: Ste Wright
body: Hi [@?????? ??????](/t5/user/viewprofilepage/user-id/5475417)

Did you remove yourself from just a Board? Or the entire Workspace?

And did you delete the Board/Workspace? Or just remove your access to it?

---

Assuming it's access related, are there any other users within the board who could re-grant you access?

If not, I'd check out [this help page](https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/) for options. If you're on a Free instance, this might be an option...
>
> ### 1. Upgrade to Standard or Premium {#toc-hId-2118666705}
>
> If you need to recover a board, and that board belongs to your Workspace, you can upgrade your Workspace to [Trello Standard](https://trello.com/standard) or [Trello Premium](https://trello.com/premium), which adds several features to make managing Workspaces a bit easier, including the ability for Workspace administrators to take control over all boards in the Workspace.

\^ You can get a [free 14 day Premium trial](https://trello.com/free-trial), if needed.

Ste
Is there a way to change the code snippet color background and text color?
Asked by Sinny:

So I was using trello and the recent update makes it so the code snippet text and background colored white and blue, this is really annoying since the color itself blends so texts are much more annoying and harder to read, is there anyway to change them both within the mobile version or the browser version?

(no, I won't be using light mode).


Answers:
author: Ste Wright
body: Hi [@Sinny](/t5/user/viewprofilepage/user-id/5475341)

Not to my knowledge; although in dark mode for me, it's light grey with white text - but I am using a browser.

Ste


Tags: colour

snippet
Is there a way to copy the inline link text to a new field or into an email report?
Asked by Andrew Eitelbach:

I'm building a Trello email report. The report simply lists all the description fields from a number of cards. In each card, the description is a URL.

The pattern I've set in the automation is "\[{carddescription}\]({carddescription})\\n" but simply putting "{cardescription}\\n" gets the same result in the report: a list of the URLs.

However, in each card, the description field of the card shows the URL as an inline link --- that is, it displays the META title of the URL rather than showing the URL itself. (this is the smartlink, i guess?) And that's just what I want to reproduce in the report.

I'm getting:

* ++<https://www.mycompany.com/blah/blah/blah>++
* ++<https://www.mycompany.com/yeah/bam/boom>++

What I'd like to get is the title of the page as a hyperlink:

* ++The Blah Blah Blah++
* ++The Yeah Bam Boom++

Is there a way to get the report to include the inline link as it does in the description field of the card?  

I've tried adding the link as an attachment and then copying the name of the attachment --- {attachmentname} --- but that hasn't worked. I've also tried workarounds to use the variables {mentionlessmentiontext} and {linklessmentiontext}, among others, but with no luck.


Answers:
author: Andrew Eitelbach
body: I have a found an ugly workaround, but I think someone who knows JSON could help me create a more elegant solution:

I created two automations:   

1. when a card with a complete due date is moved into list "tiger", get url "<https://www.mywebsite.net/blah/blah/id/{cardname>}", and set the card's description to "{httpresponse}"
2. when the description of a card in list "tiger" with a complete due date contains "\<title\>{?} \| HELLO\</title\>", rename the card to "{wildcard1}"

From there, it's just a matter of turning the card name into a hyperlink in the report by using the pattern \[text\](link)\\n

But isn't there a way to use JSON to augment the {httpresponse} variable to return ONLY the character string between the \<title\> tags?

Or is there a way to use a REGEX within the {httpresponse} variable?   

I'm good at REGEX and shaky at variables, but I know diddly about JSON other than that it exists and can probably solve my problem in one automation rather than two.

Any thoughts?