youngmon/atlassian-qna huggingface dataset:
Usability and Readability of Content Heavy Confluence Pages
Asked by Julie Tholen:

Greetings,

**Background:** I am senior technical writer with a background in Instructional Design, an innate dislike of scrolling, and perchance for creating knowledge nuggets.

**Challenge:** I have find myself, as a new Confluence User, struggling with how best deal with content-heavy legacy pages. I would be very interested in how others have dealt with this challenge.

**Case in point:** A page that contains an ever-growing list of code blocks. The code macro was used, there is a TOC, but you could scroll forever. The page layout is in one block. I have been told that nesting code blocks into tables didn't really work.

If I was using OneNote or a regular publishing environment, even SharePoint, I could easily create a subpage, subfolder etc. But I aim struggling as I learn Confluence to find an efficient approach to my challenge.

I think, given my current level of Confluence knowledge, that my best option is to start by creating child pages based upon the current TOC. But I am challenged as to how to do this easily, even some of the sections contain a large number of code block macros.

Another aspect that will hopefully address the scrolling issue is to change the child page layout to a two or three column version style might be useful.

Would love to hear from folks who have this same challenge, and have hopefully prevailed.


Answers:
author: Nils Bier _K15t_
body: Hi Julie,

If you want to keep the content on a single page, but want to limit the scrolling, I'd also tend to use the Expand macro mentioned by Ada.

Alternatively you could also have a look at the [Expando Macro](https://marketplace.atlassian.com/plugins/com.k15t.confluence.k15t-expando/server/overview), which basically does the same as the Expand macro, but on heading level - if you enter an Expando Macro to a H1 element for example, all content will automatically collapsed until the next H1 element.

Cheers,  
Nils


author: Ada Chen
body: Child pages and the Children macro are a great way to break up the content.

If you want to keep the content on the same page, and just hide it while you're scrolling, you can also use the Expand macro: <https://confluence.atlassian.com/doc/expand-macro-223222352.html>


author: Nic Brough -Adaptavist-
body: On a "heavy" page, select the stuff you want to move to a "sub page", click "create", (ideally, select a template that has a two or three column layout), give it a name, then paste the content. Save it, go back to the parent and remove the bit you just did.

Think about adding the "children" macro to the parent page so people can see where you've moved stuff to.
How to export Apple Wiki docs into Confluence
Asked by Joe L:

Hello,

We have an Apple server wiki with many docs in it that I would like to export and then import into Confluence. The server information is

macOS Server 16S1195, macOS 10.11.6(Build 15G19009)  
OS X El Capitan Version 10.11.6  
Wiki version 5.2(16S1195)

I have tried using wikiadmin to create an export in json but get error. Here is the command I used

sudo wikiadmin export -name XYZ -format json -path /tmp/wikiexport

The error is

Error: Caught top-level exception: \[PGCUnknownTypeError\] Unknown type OID 12345 for value \[own\], exiting

Error: Exit with status: 27

Does anyone know how to get the documents out of the Apple wiki and into a format that can be imported into Confluence? Any ideas are appreciated. Thanks in advance

Joe


Answers:
author: Minh Tran
body: [@Joe L](/t5/user/viewprofilepage/user-id/1205949) I haven't used Apple Server wiki before. However in order to import external documents into Confluence, you can refer through a few ways below:

* You need to export all of your documents from Apple Server wiki
* You need to understand its structure and transform it into these Confluence supported format:
  * Transform your export file into Confluence export xml file
  * Import it back to Confluence by using [Restoring a Site](https://confluence.atlassian.com/conf64/restoring-a-site-936511532.html) or [Restoring a Space](https://confluence.atlassian.com/conf64/restoring-a-space-936511534.html)
* Another way is to use our REST api to import it into Confluence, you can refer it [Confluence Server REST API](https://developer.atlassian.com/display/CONFDEV/Confluence+Server+REST+API)
* Or you can import the whole directory that include the text file, refer here [Import a text file](https://confluence.atlassian.com/conf64/import-a-text-file-936511562.html)

For other type of documents, you can refer it here: <https://confluence.atlassian.com/conf64/import-content-into-confluence-936510869.html>

comments: author: Joe L
body: Minh,

Thanks for the response and info. This information is very useful as it gives me targets for the import format. The problem resides in exporting the docs from Apple wiki to get it into the format required for import. I will update this post if I ever get that resolved.

Thanks again.

Joe


author: Minh Tran
body: Sure [@Joe L](/t5/user/viewprofilepage/user-id/1205949). Feel free to ping back when you have further concerns or questions. Cheers :)


author: gaurav verma
body: Hello, did you find any solution then please share, we have same requirement.


Tags: mac

migration

wiki
Not able to disable users or reset passwords
Asked by Marc Hull:

A few of our users are not able to login to confluence. Using the password reset facility, it sends out the email to the user with the link but they are not able to reset their password.

From the admin area of confluence, i'm not able to manually configure a password manually. I get the following error:

The following error(s) occurred:

Failed to change user password. Check your server logs for more information.

I'm also not able to disable users and get the same error message.

After checking the log files, there is nothing that shows what the issues could be.

Thanks,

Marc


Answers:
author: Nic Brough -Adaptavist-
body: The "failed to change" process will have written more into the log file. It might only be a line, but it will have recorded the failure.
I want to check our confluence site and get: Not Permitted. What to do now?
Asked by Ad Dekker:

This is the message I've got: You are not permitted to perform this operation.


Answers:
author: Alana Fernando
body: [@Ad Dekker](/t5/user/viewprofilepage/user-id/1205786), probably you are navigating to a page where you do not have view permission.

check your URL and reduce unwanted parts of the URL and try again. *(Example; <https://community.atlassian.com> )*

otherwise you may have to contact your confluence or space admin to get permission for the specific page/ specific permissions.


author: Thomas Schlegel
body: [@Ad Dekker](/t5/user/viewprofilepage/user-id/1205786) - what do mean by "Checking your site"?
How to hide element for anonymous
Asked by Xavier H:

Hi,

I'm running version 6.7.2 and I'm trying to hide element for anonymous but i'have problems with side bar and help button

( side bar width change during navigation )

here javascript used

\<script type="text/javascript"\>

AJS.bind('init.rte', function() {  
AJS.$('#notifyWatchers').attr('checked', false);  
});

// d?sactive le workspace en public  
AJS.toInit(function(){  
if (AJS.params.remoteUser == ''){  
AJS.$('#space-menu-link').hide();  
AJS.$("#space-tools-menu-trigger").hide();  
AJS.$("#more-menu").hide();  
AJS.$('#action-menu-link').hide();  
AJS.$('#comments-section').hide();  
AJS.$('.help-menu-link-content').hide();  
AJS.$('.ia-fixed-sidebar').hide();  
AJS.$(".aui-iconfont-help").hide();  
AJS.Confluence.Sidebar.toggle();  

}  
});  
\</script\>

Thanks for your help


Answers:
author: Minh Tran
body: Or you can simulate the toggle event by this

```
AJS.$(".aui-sidebar-toggle").click()
```


author: Minh Tran
body: [@Xavier H](/t5/user/viewprofilepage/user-id/1200620) the **AJS.Confluence.Sidebar.toggle();** does not exist

What you can do is to use jQuery to hide those 2 elements

```
// Hide the left navigation bar and put the right panel to the right position
AJS.$("#nav-sidebar").css("display", "none")
AJS.$(".aui-page-panel").css("padding-left", "55px")

// Hide the top right help button
AJS.$("#help-menu-link").css("display", "none")
```

comments: author: Xavier H
body: Thanks for your help and answer. works fine

AJS.Confluence.Sidebar.toggle(); works also


author: Minh Tran
body: What version of Confluence are you using?


Tags: menu
Backup manager is hang while backing up
Asked by xujuan:

when backup processes about 2/3, it hang there, how can I successfully do it


Answers:
author: Minh Tran
body: [@xujuan](/t5/user/viewprofilepage/user-id/1205760),

What version of Confluence are you using? Can you please provide steps to reproduce?


author: Sloan
body: Hi [@xujuan](/t5/user/viewprofilepage/user-id/1205760)

Are you on Confluence Server? If yes please check the Applications logs for hints what stops the export process.

* [Working with Confluence Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html)

Are you doing a Space Export or a full site backup?

Best Regards  
Nick

comments: author: xujuan
body: I'm replying it in behalf of Xujuan. No, we are on the confluence cloud, just want to back up and see how large the backup file is, however can't succeed


author: Minh Tran
body: [@xujuan](/t5/user/viewprofilepage/user-id/1205760) i suggest you to contact to our support team here at <https://getsupport.atlassian.com> to get help on this case
Is there a macro that creates an option (radio button) list in a Confluence template
Asked by Steve Lewis:

Hi

I am creating a template for a standard form that we use.

When a user creates a new form, there are a couple of places where they have to select on from a list of options. I am thinking of something like the radio buttons in Windows type applications.

Is there a macro or add-on what will create a small group of radio buttons?

(I've looked through the online documentation but maybe I haven't asked the right question).


Answers:
author: Fabienne Gerhard
body: Hi [@Steve Lewis](/t5/user/viewprofilepage/user-id/860177),

not sure about radio buttons - but did you think about using a variable and create a dropdown. Choose $VAR and you get the options "Text", "Multiline Text", and "List". When choosing "List" just type all the options you want, separated by commas.

[https://confluence.atlassian.com/doc/create-a-template-296093779.html#CreateaTemplate-Templatevariables](https://confluence.atlassian.com/doc/create-a-template-296093779.html#CreateaTemplate-Templatevariables?)

Maybe that's a good idea because in the next step (when the template is used) only the option choosen will be seen in the final article.

comments: author: Steve Lewis
body: Thanks - that will meet the requirement.

No worries

Steve


author: Fabienne Gerhard
body: You're welcome - happy that I could help


author: Adri?n Plaza [DEISER]
body: Hi [@Steve Lewis](/t5/user/viewprofilepage/user-id/860177),

If you look out of the box in the marketplace you can find different APP's that allow creating this kind of fields, like for example:

* <https://marketplace.atlassian.com/plugins/com.vertuna.confluence.plugins.confiforms/server/overview>
* <https://marketplace.atlassian.com/plugins/net.artemissoftware.confluence.easyforms.EasyForms/server/overview>

I hope this helps you, Cheers,

Adri?n.

comments: author: Steve Lewis
body: Thanks for the links

No worries

Steve
Is it possible to see inline comments when editing a page ?
Asked by Alexis S:

Hello Atlassian Community,

I am managing texts / writers with confluence.

When i receive a text from a writer, i make inline comments on the page to tell him what to modify.   

The problem is that when the writers click on "edit the page" to actually modify the page, all the comments are gone. The writers needs to open a second tab to be able to see them which is really not convenient.   

Is there a way to be able to see inline comments while editing the documents like in Gdocs ?   

Thanks for your precious answer !


Answers:
author: Suren Raj
body: Hi, Alexis.  

Currently, when you go to Edit Mode, the inline comment is not visible and this is the expected behavior. There is a feature request raised at

\* <https://jira.atlassian.com/browse/CONF-36956>

I suggest casting a vote on it to raise its popularity and leave your feedback for the problem that you are having in the suggestion ticket to let the product management team know. To learn more about our guideline in implementing a new feature, please visit

\* <https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy>.


author: Alana Fernando
body: [@Alexis S](/t5/user/viewprofilepage/user-id/1166063), we use [talk plugin](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.talk.confluence-talk-plugin/server/overview) for the same purpose. it shows all the comments in page edit mode as well. If you are considering on adding a new plugin for this; i think talk would be ideal.


author: Richard Isaacs
body: You can try this for a small cost. It isn't perfect but it is decent for a reasonable price.

[https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor?hosting=server\&tab=pricing](https://marketplace.atlassian.com/apps/1217328/show-inline-comments-in-editor?hosting=server&tab=pricing)

comments: author: Richard Isaacs
body: This has just come out from K15t, about the same price and even better [https://marketplace.atlassian.com/apps/1220375/inline-comments-in-the-editor?hosting=server\&tab=pricing](https://marketplace.atlassian.com/apps/1220375/inline-comments-in-the-editor?hosting=server&tab=pricing)


author: Andreas Springer _Actonic_
body: Why do you think this one is better? We would like to improve our app ?Show Inline Comments in Editor" and would love to hear from you. Thanks! :)


Tags: comment

inline-comment
Math Equation in Confluence for works with issue fields like time logged
Asked by Peter Chinaka:

Hello All.

Is there a way to add math formulas on a Confluence page to sum all time logged for completed tasks?

Basically, I am creating a table on a Confluence which includes the following:

1. Approved Time (Entered manually)

2. Remaining Time ( Approved Time - Sum of all logged time for completed tasks on a project)

Is there an in-built macro that can help me do this? If not, what other plugin options do I have?

Thank you very much.


Answers:
author: Minh Tran
body: [@Peter Chinaka](/t5/user/viewprofilepage/user-id/1205694) I am not quite sure i am understanding you correctly.

What is the "completed tasks" in this case? Is that the inline task in Confluence?

Is the "Approved Time" total time for all the tasks?

comments: author: Minh Tran
body: I found this addons. Probably it can help you <https://marketplace.atlassian.com/plugins/com.mute.confluence.plugins.xTables/server/overview>


Tags: calculation
Does anyone know if the version of Confluence is stored in the Confluence database?
Asked by Fringe Technology:

MS SQL Server 2012

We cannot look in the Confluence file system for the version, we **only have a database**.

Table.column or a SQL query would be very much appreciated !!!!


Answers:
author: Steven F Behnke
body: Documentation seems to point to a table that holds the version: **confversion**

The SVG's listed on this page contain the table names and column names if you'd wish. <https://confluence.atlassian.com/doc/confluence-data-model-127369837.html>

On my instance (running 6.6.3), the following query --

```
SELECT TOP 1 BUILDNUMBER 
 FROM CONFVERSION 
 ORDER BY INSTALLDATE DESC;
```

Returns the following result --
> BUILDNUMBER  
> 7502

You can correspond the Build Numbers against the resource here - <https://developer.atlassian.com/server/confluence/confluence-build-information/>

You'll find that numerous versions are shipped with the same build id. Not sure what to make of that. Depending on what you're trying to do with this information, more granular information may be required.


author: Minh Tran
body: Since confluence 5.10.0, the build number will be similar across confluence versions if there is not new upgrade task

The new marketplace build number is introduced to identify between versions for Atlassian marketplace. You can see that column from <https://developer.atlassian.com/server/confluence/confluence-build-information/>

However, that value is not stored inside a database. What you are only able to find is the build number that [@Steven F Behnke](/t5/user/viewprofilepage/user-id/781476) mentioned.

You can only find the Confluence version via REST api:

```
? curl https://xyz.com/rest/prototype/latest/buildInfo
{"versionNumber":"6.9.0-m52","buildDate":1522627200000,"buildTimestamp":"2018-04-02T23:56:24.435+0000","buildNumber":"7701","bambooBuildNumber":"259","revisionNumber":"9517ffcdeb32209bfdcc87694efbb0cd82036664"}
```


author: Anuj Sharma
body: Hi All,

I just checked on this and we can get the version information from DB. Just wrote a KB which you can check

<https://confluence.atlassian.com/confkb/how-to-fetch-confluence-version-from-database-1101932196.html>.

Thanks


Tags: database

version
Can you add a link to Confluence space from the Manage Profile page?
Asked by Ruth Gordon:

When users are prompted to reset their password, the page they are directed to in order to Manage their profile has no links out to the main Confluence for the organisation.

My users are confused about what to do next after they have reset their password, and when they are new users who have not yet logged in and have significant time pressures this is a barrier.

Could you please provide a clear pathway for users to visit their Confluence site from the Manage Profile page?


Answers:
author: Minh Tran
body: [@Ruth Gordon](/t5/user/viewprofilepage/user-id/1156631) The users can click onto the logo on top right of the screen to go back to Confluence site

![Password - Preferences - Bulldog 2018-04-04 20-48-48.png](https://community.atlassian.com/t5/image/serverpage/image-id/18625i248996678EB3923A/image-size/large?v=v2&px=999 "Password - Preferences - Bulldog 2018-04-04 20-48-48.png")

Or you can set up the default site homepage for users to access after login

![Further Configuration - Bulldog 2018-04-04 20-51-19.png](https://community.atlassian.com/t5/image/serverpage/image-id/18623i1F089401EE68AABD/image-size/large?v=v2&px=999 "Further Configuration - Bulldog 2018-04-04 20-51-19.png")

comments: author: Ruth Gordon
body: Thanks Minh, the screen shot you have shared looks different to the screen my users see.

We are using Confluence Cloud. The Atlassian logo does not redirect to the default site homepage for our site. So the original issue posted is still relevant.

![login-screen.png](https://community.atlassian.com/t5/image/serverpage/image-id/18845i53FC04B68513C2C7/image-size/large?v=v2&px=999 "login-screen.png")


author: Minh Tran
body: [@Ruth Gordon](/t5/user/viewprofilepage/user-id/1156631) that is tricky for cloud site. It seems your users need to remember the site to go back.

This website is specific for user management and totally different with Confluence Cloud. That understands there is no link to go back Confluence

Probably you can file a suggestion for it <https://jira.atlassian.com>


Tags: user-management
How many votes are needed in order for Atlassian Team valuate a suggestion and give a resolution?
Asked by Jose Estrada:

Am following: [CONFSERVER-38240](https://jira.atlassian.com/browse/CONFSERVER-38240)

and it's open since 2015 with 58 votes.

Should I keep my hopes on with this, or just drop it off?


Answers:
author: Nic Brough -Adaptavist-
body: There's no critical mass of votes, they're not for that. They're for judging the number of people who are interested alongside all the other factors Atlassian look at. They often deal with low-vote items simply because they're easily do-able alongside other things that they're doing. They often appear to ignore high-vote items because they're just not important to the roadmap.

Recently, they've added a UIS thing to issues which gives you a better idea of what they are looking at - it's calculated from the type of issues (verified bugs rise up above nice-to-haves), votes, age and several other factors. [https://jira.atlassian.com/issues/?jql=UIS%20is%20not%20empty%20and%20resolution%20is%20empty%20order%20by%20uis%20desc](https://jira.atlassian.com/issues/?jql=UIS%20is%20not%20empty%20and%20resolution%20is%20empty%20order%20by%20uis%20desc?) is the current list (although it might be more informative to limit it to one product and think about excluding some of the status). A vote will bump the UIS up

comments: author: Jose Estrada
body: So basically it's up to them not the voters, jeje. Ok

Thanks for the info Nic!


author: Nic Brough -Adaptavist-
body: No.

Voters are part of the calculation. Just not all of it.

From the utterly idiotic requests I've seen get votes, I'm very glad that it's not just the voters who have a say. Frankly, Atlassian would have disappeared a decade ago if they'd just blindly done what the users said they wanted.


author: Jose Estrada
body: Completely Agree!... Thanks again Nic for clarifying.
Can you create a page in one space that uses the link for a page in another space?
Asked by Andrew Fabricius:

I'm currently trying to create a Sales Portal space. I would like to have a child page on the Sales Portal space that links to a page within our internal Legal space. So I created a Legal page under the Sales Portal space and would like to replace the link in the page information with that of the page in the Legal space. That way when they press the link for the Legal page in the Sales Portal space, they are brought to the Legal page on the Legal space. Anybody found a way to do this?


Answers:
author: Andrew Fabricius
body: Fantastic! Thank you very much for your help.


author: Davin Studer
body: There isn't really a built-in way to do that. However, you could use the **include page** macro to mirror the content from your legal space into the sales space. This allows you to edit the content in the legal space and it will automatically reflect that way in the sales space as well.