Error: Loading chunk 94449 failed.
Asked by Selma Beers:

```
I added two colleagues to a board. 
They can now add and move new cards, but cannot comment on an existing card. 
An error message is then given. See below.How can this be resolved?


```

Error: Loading chunk 94449 failed.

(error: <https://trello.com/assets/atlaskit-editor-core.a35fd1a56d8a0a750b74.js>).

Error info:

at Lazy

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:6117>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:3198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:9198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:9198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:9198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:9198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:31793>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:9198>)

at n (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:24676>)

at t (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:1446235>)

at E (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:1:716837>)

at Suspense

at yn (<https://trello.com/assets/trello-editor.695f073dd82584f4f117.js:2:233860>)

at Suspense

at c (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:1159187>)

at div

at m (<https://trello.com/assets/new-comment.8d6a4eae6329d28f559e.js:1:1982>)

at te (<https://trello.com/assets/new-comment.8d6a4eae6329d28f559e.js:1:15301>)

at m (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:1:713058>)

at Suspense

at E (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:1:716837>)

at b (<https://trello.com/assets/board-view.bac0dc97a410ee122320.js:1:927632>)

at a (<https://trello.com/assets/ltp.2a3d32c07a4dd4823ede.js:2:1141977>)

at wt (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:28:3184>)

at l (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:148:27297>)

at div

at d (<https://trello.com/assets/app.6f1fb35012aae6d4df31.js:1:657577>).

```
 
```


Answers:
author: Mutya A
body: Hi Selma!

The error you're encountering:

```
Error: Loading chunk 94449 failed.
```

is a type of Chunk Load Error that occurs in web applications, typically when the browser is unable to load a chunk of JavaScript code. In order to make sure we're starting with a clean slate, we need to do a check-up on your browser first.

Using one of the [supported browsers](https://support.atlassian.com/trello/docs/what-browsers-and-mobile-platforms-does-trello-support), try logging into Trello in the following ways to see if you can reproduce the issue you are having:

* Clear cookies and cache from your browser
* Disable all extensions and customizations in your current browser
* Use a private/incognito browsing tab
* Try using a different browser on the same computer
* Connect to a different network
* Try using a different computer

For more troubleshooting tips:  
<https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello>

Let me know how you go with this!