youngmon/atlassian-qna huggingface dataset:
Can you join my Covid-19 hackathon community?
Asked by Christine_Hodges:

Looking for experienced Confluence and/or Jira users to either be on hand for questions or join my project for a hackathon this weekend and perhaps beyond...For example, I need people who either know how to make and manage blogs on confluence or can look that up in my stead. Project is: [Ventilator News](https://tinyurl.com/ventilator-news-dev)


Answers:
author: JimmyVanAU
body: Nice! Happy to support from an Australian time zone :) Find me on LinkedIn

comments: author: JimmyVanAU
body: <https://linkedin.com/in/contactjimmyvan>


Tags: cloud

jira
Just getting started - question on install of Confluence/Jira
Asked by Justin Bleich:

I am just getting started and I purchased the on-prem Confluence and Jira Software packages. I see that they both have a download....Can both of them be run on the same server? Also what are the server specs? Thanks


Answers:
author: Daniel Ebers
body: Hi Justin,

welcome to Atlassian Community.

Yes, it is possible to install both products on the [same server](https://confluence.atlassian.com/display/CONF57/Installing+Confluence+and+JIRA+Together) but in the opinion of several seasoned admins it is not especially advisable. In case you want to do it, [please refer to some basic considerations](https://community.atlassian.com/t5/Confluence-questions/Jira-and-Confluence-server-on-the-same-https-port-8443/qaq-p/824413).

As for your question to sizing there are guides for [Jira](https://confluence.atlassian.com/jirakb/jira-server-sizing-guide-975033809.html) and [Confluence](https://confluence.atlassian.com/doc/server-hardware-requirements-guide-30736403.html) around.  

In case of specific questions please feel free to ask. The community is always here for help.  

Cheers,  
Daniel
How do I sort the result of the macro "Page Properties Report" by the main index (page name) shown i
Asked by TESTE TESTE:

How do I sort the result of the macro "Page Properties Report" by the main index (page name) shown in the result? The page name is not one of the fields in the table.


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hello,

Did you try to set the sorting option by the Title column? This column should be shown by default.

![2020-03-31_14h46_09.png](https://community.atlassian.com/t5/image/serverpage/image-id/88530iB94E19C0BFB8AF40/image-size/large?v=v2&px=999 "2020-03-31_14h46_09.png")


Tags: confluence-server

server
How can I add separate sub colors on a diagram?
Asked by Emma Morris:

Does anyone know how to add separate sub-colors to a Confluence diagram similar to how this appears in Gliphy?![eaa264cd-e48c-4047-9887-1c04ce08cb9d.png](/t5/image/serverpage/image-id/88156i2539163C90C3B94A/image-size/large?v=v2&px=999 "eaa264cd-e48c-4047-9887-1c04ce08cb9d.png")


Answers:
author: Diego
body: Hello there [@Emma Morris](/t5/user/viewprofilepage/user-id/3724555) !

By reading your request, I believe that you are referencing the native Confluence macro called Roadmap Planner.

If this is correct, I can tell you that, currently, this option is not available in the Roadmap Planner macro. You can take a deeper look into the specifications of this macro here:
> * ++**[\[Confluence Cloud\] Roadmap Planner macro](https://confluence.atlassian.com/confcloud/roadmap-planner-macro-724765275.html)**++
> * ++**[\[Confluence Server\] Roadmap Planner macro](https://confluence.atlassian.com/doc/roadmap-planner-macro-704578202.html)**++

I added both links for Confluence Cloud and Server to be safe. If someone from our Server platform stumbles upon your question, they can also check for the information for their side.

The Roadmap Planner macro allows us to define colors based on lanes, we are not able to edit colors specifically for the bars placed within the lanes. Here is what I see in Confluence Cloud when using the macro:
> ![RoadmapPlannerConfluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/88837iDA8B89568B9C71CE/image-dimensions/502x222?v=v2 "RoadmapPlannerConfluence.jpg")

And here is what I see as color options:

![RoadmapPlannerColorsConfluence.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/88838iA0DA2E74E173C445/image-dimensions/558x249?v=v2 "RoadmapPlannerColorsConfluence.jpg")

As of today, we have a feature request that aims at a pretty similar behavior as the one you are looking for:
> * ++**[\[Confluence Cloud\] Allow Roadmap Planner JSON data to support colors per-bar](https://jira.atlassian.com/browse/CONFCLOUD-43354)**++

The corresponding issue for the Server platform has been closed and will not be implemented, which is why I skipped linking it here.

++*The best course of action would be to vote and watch the report. Voting increases the issue's visibility and watching it will keep you up to date with everything posted there.*++

I hope this shines some light into your situation! Looking forward to your reply.

comments: author: Emma Morris
body: Hi [@Diego](/t5/user/viewprofilepage/user-id/1188952) !

Thanks for getting back to me - I've voted and am now watching the request. Hopefully something gets implemented, but seeing as this ticket has been open since 2016, it seems unlikely.

If you had to understand my request, are there any additional workarounds you could think of? I found an add-on [Aha! roadmaps for Confluence](https://marketplace.atlassian.com/apps/1221149/aha-roadmaps-for-confluence?hosting=cloud&tab=overview) that might be a better alternative?


Tags: cloud

diagram
Conntection Timed Out Error
Asked by Ryan_Furlong:

Hey guys,   

For some reason I'm unable to connect to Confluence on my Macbook with Chrome, Firefox or Safari. I get a Connection Timed Out Error. However, when using my mobile as a hotspot I'm able to connect.   

I don't seem to have any firewall active, I've cleared my cached and rebooted the Mac and the problem persists. I've also tried to experiment with Port Forwarding because I heard that some routers sometimes block port 200. Still no luck.   

Any thoughts?


Answers:
author: Barry Allen
body: Hi Ryan Furlong,

There are two possible cases,

1. System proxy setting
2. Anti virus software

**1) System proxy setting**

It maybe because your System proxy setting for internet connection. When you use mobile hotspot different setup proxy setting will be applied.

That's why it is not working for wifi/internet connection and it is working for mobile hotspot.

So please check your proxy setting.

**2) Anti-virus software**

Sometime antivirus will block internet request even that request is valid. So please disable your antivirus software and access Confluence again. Also don't forgot to enable antivirus after this testing.

comments: author: Ryan_Furlong
body: Is there a particular proxy setting that should be configured?

![Screen Shot 2020-03-31 at 6.33.59 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/88631i5370EED640DE83ED/image-size/large?v=v2&px=999 "Screen Shot 2020-03-31 at 6.33.59 PM.png")


author: Barry Allen
body: [@Ryan_Furlong](/t5/user/viewprofilepage/user-id/3832510) , no, Your problem is not due to proxy setting. Then maybe it is due to your antivirus software. can you please try that second suggestion and update me back.
Can you add comment to page history functionality back?
Asked by Mei Lee Fung:

There used to be a "what did you change" field to add comment to page history.  
How can that be accomplished now? or if there is no way to do so in this version, can the functionality be re-instated/restored?


Answers:
author: Matt Reiner [K15t]
body: One of the product managers for Confluence Cloud said they're hoping release support for this in the new editor in the near future.

No promises, but at least they know a lot of people are missing it.

comments: author: Mei Lee Fung
body: Thank you. We are all using the old version of editor in the meantime just to make sure we see comments for massive changes going on in our space.  


author: Shirly Tsang
body: Same here! We want to be able to add comments to the page history via the UI. It'll help tremendously if this functionality is supported.


author: Adam Abbate
body: Is there any way to add the comments at all? Even after the page is saved?


author: Matt Reiner [K15t]
body: [@Adam Abbate](/t5/user/viewprofilepage/user-id/1637163)

There is a workaround listed here <https://jira.atlassian.com/browse/CONFCLOUD-65695>


author: Adam Abbate
body: [@Matt Reiner \[K15t\]](/t5/user/viewprofilepage/user-id/2246048) thanks for sharing that! Much appreciated.


Tags: cloud
Column width in PDF
Asked by Amanda Brazier:

Hi when I am exporting to PDF I am getting a text in columns where a word will split in the middle and continue in the next sentence. I think this is because there are a lot of columns. I have tried to change the table format to auto but has not helped. Any ideas please.

[@pagetTeng](/t5/user/viewprofilepage/user-id/2589484)  
{  
/\*A4-sized pages in landscape orientation are 290 mm wide by 230 mm long\*/  
size: 290mm 230mm;  
}  
[@pagetTeng](/t5/user/viewprofilepage/user-id/2589484)  
{  
size: 290mm 230mm;  
margin: 0.5mm;  
table.autoTableLayout {  
table-layout: auto !important;  
width: auto !important;  
word-wrap: normal;


Answers:
author: Vero Rivas
body: Hi [@Amanda Brazier](/t5/user/viewprofilepage/user-id/2942447)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Tables-in-PDF/qaq-p/1174588>

<https://confluence.atlassian.com/alldoc/confluence-documentation-directory-12877996.html>

<https://confluence.atlassian.com/display/DOC/Providing+PDF+Versions+of+your+Technical+Documentation>

<https://community.atlassian.com/t5/Confluence-questions/Numbered-column-of-table-is-too-wide-when-exporting-to-PDF/qaq-p/1230964>

Cheers


Tags: cloud

confluence-cloud
LDAP Sync over internal directory
Asked by Stephan Maass:

I did setup LDAP after I already created multible internal accounts and people already created loads of content.

The Problem is now: Accounts are handled by LDAP, but in the login screen its still possible for users to do the password reset process. It ends in a error message though.

<br />

Is is somehow possible to delete/disable the users internal logins only, but keep their LDAP sync and Integration/Documents all over Confluence.


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi Stephen,

If you want you could just hide the forget password button:

* [How to hide the "Forgot Password" Link in Confluence](https://confluence.atlassian.com/confkb/how-to-hide-the-forgot-password-link-in-confluence-659785477.html)

All the best,

Monique


Tags: ldap
atl.general context does not seem to be working for me
Asked by robert_egan_305:

> I have the following web-resource
>
> ```
>  <web-resource key="AttachmentReport-resources" name="AttachmentReport Web Resources">
>     <dependency>com.atlassian.auiplugin:ajs</dependency>
>     <resource type="download" name="AttachmentReport.js" location="js/AttachmentReport.js"/>
>     <context>atl.general</context>
> </web-resource>
> ```

And I am not sure why it is not loading on every page (actually, it is not loading on ANY page). The file IS available in the /download area.

/download/resources/{plugin-key}:AttachmentReport-resources/AttachmentReport.js

It is also available in the /download/batch area

/s/.../download/batch/.../AttachmentReport-resources.js

But according to the Chrome Developer Network tab it is not getting loaded. Also, View Page Source shows that it is not part of the page.

There is nothing in any of the logs

Obviously, I am missing something. But I have no idea what.


Answers:
author: robert_egan_305
body: I have changed my design. This is no longer relevant. But feel free to respond anyway.
Understanding how to update existing content
Asked by Lisa Scheuplein:

I am learning about how to use Confluence for internal and external documentation. I understand you can create new pages and go through a review process but how do you update existing content and go through a review process and high that process until you are ready to publish?


Answers:
author: Matt Reiner [K15t]
body: Hey [@Lisa Scheuplein](/t5/user/viewprofilepage/user-id/1201159)

[@Laura Campbell _Seibert Media_](/t5/user/viewprofilepage/user-id/3327113) article is spot on. That will get you the answers you need.

Additionally, I got to work with a bunch of tech writers in making a guide about creating documentation in Confluence. It does have some app recommendations, including some of our own, but the guide is generally helpful for any team: <https://www.k15t.com/rock-the-docs>

Hope it's useful for your team.


author: Laura Campbell _Seibert Media_
body: Hi [@Lisa Scheuplein](/t5/user/viewprofilepage/user-id/1201159)

The base Confluence set-up is allow everyone to make and publish changes (as long as they have the permissions for the page).

If you want to set up workflows with an approval process, you'll need to use an extra app. Check out this page for more details: <https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-workflows-approval>

If the Confluence you are using already has a review process, you might already have one of these apps.


Tags: confluence-server

server
Daily Standups in confluence using Mircosoft Teams
Asked by Simone Lechte:

Hi Guys,

We are currently using Standup Alice via Microsoft Teams to record our daily standups. We are finding this combination is working great to record the daily response but it seems to be lacking the ability to track or get an overview of users stucks/tasks over a week. I was hoping we could use confluence somehow to do this. Does anyone have any ideas/suggestions?  

Cheers


Answers:
author: Vero Rivas
body: Hi [@Simone Lechte](/t5/user/viewprofilepage/user-id/3698353)

I don't understand your question very well, I'm sorry but you know that Confluence is a corporate tool that can be accessed from anywhere and that several people can edit a page and write simultaneously.  
Subsequently, all the changes are saved and there is a complete page with the information of all

Cheers


Tags: cloud
Table filter on Excerpt include stopped working
Asked by Janno Schouwenburg:

I noticed today that all my Table filters based on "Excerpt includes" don't work anymore. Depending on the settings within the table filter I either get no output, or the following error message is displayed:

*"Oops, it seems that you need to place a table or a macro generating a table within the Table Filter macro."*


Answers:
author: Janno Schouwenburg
body: So the issue has been resolved. It used to work to have a table on a page, and the excertp include on another page pointing at the page with the table. This behaviour stopped working although it was never intended to work this way. The page with the table should always have contained the excerpt macro with the table inside. Then the page with the excerpt include macro can grap the content of the data inside the excerpt macro on the other page. The concept is simple if you get it.


author: Russell
body: I'm still experiencing the same issue as the original question posed. I have a page with a "table excerpt." Within that excerpt is a table filter macro. Within that table filter macro, I have a table. When I reference the "table excerpt" with "table excerpt inline" ++the pop up edit window++ that lets me filter the table previews correctly. Once I save the macro and update the page, it errors. If I do a general page preview, it errors. Only in the table excerpt inline macro preview window does it generate.

comments: author: Katerina Kovriga {Stiltsoft}
body: Hi [@Russell](/t5/user/viewprofilepage/user-id/4946112) ,

In Cloud you won't be able to build a sequence "table \<- Table Filter \<- Table Excerpt" macro as for now.

So I assume that you have Server or Data Center. Please create a [support request here](https://jsd.stiltsoft.com/servicedesk/customer/portal/2) and attach your page storage format for the two pages with the Table Excerpt and Table Excerpt Include (upper right corner -\> menu ... -\> View Storage Format, if you don't see the option, ask you Confluence administrator to do it for you). We'll recreate your original table with macros and look into the issue.


author: Janno Schouwenburg
body: Is still broken. Used to work until the beginning of 2020.


Tags: cloud

confluence-cloud
We're not sure what the problem is ERROR
Asked by hh_team_saiqulhaq:

![Screen Shot 2020-03-27 at 18.58.16.png](/t5/image/serverpage/image-id/88112iABBFAB2EF97882AE/image-size/large?v=v2&px=999 "Screen Shot 2020-03-27 at 18.58.16.png")I am getting this error, and my friends can't answer my question


Answers:
author: Fabian Lim
body: Hi [@hh_team_saiqulhaq](/t5/user/viewprofilepage/user-id/3832073)

You will have to provide more details in order to help you.

What are the steps to reproduce the error?

Thanks


Tags: cloud

questions-for-confluence
list of attachement via confluece api rest
Asked by francisco.elrio:

Hi, i must download all version of an attachement file, how can i try to do this? i am trying some posibilities and nothing.

Thanks


Answers:
author: Shannon S
body: Hello Francisco,

Welcome to Atlassian Community. It's nice to have you join us!

There's a discussion on an older thread about how to do this, including to download the content:

* [confluence pages - get attached files via REST API](https://community.atlassian.com/t5/Answers-Developer-Questions/confluence-pages-get-attached-files-via-REST-API/qaq-p/529873)

For the Cloud Confluence documentation on managing attachments via REST API, have a look at [Confluence Cloud REST API Documentation \> Get Attachments](https://developer.atlassian.com/cloud/confluence/rest/#api-api-content-id-child-attachment-get).

If you're interested in learning more about this, I would also recommend having a look at our [Atlassian Developer Community Resources](https://developer.atlassian.com/resources/) page, including an Atlassian Developer Community for getting more about of Confluence through development.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: confluence-cloud
MAC address restriction on Jira and Confluence
Asked by Ivan Teo:

Hi,  
I will like to know if anyone had set up a MAC address whitelisting and restriction on JIRA and Confluence?

1. I will like to know if it is possible for the MAC address restriction and whitelisting to be done on the cloud platform.

2. Is there any add-on or plug-in for JIRA or Confluence to enable this feature?

I am accessing this from a cloud platform without any actual server in place for any of the application and servers.

I am also using the free plan as of now, however, if required I am able to upgrade to a standard plan, or purchase the add-on or plug-in.

Apologize as I am still new to this product and learning it.

Thanks.


Answers:
author: Daniel Ebers
body: Hi Ivan,

welcome to Atlassian Community!

Probably you meant restricting access to Jira Cloud/Confluence Cloud by IP whitelists, MAC-adresses do not make any sense in this context.

As for IP address whitelisting there is a suggestion opened which is currently in status "future consideration".

<https://jira.atlassian.com/browse/CLOUD-2636>

Please also have a look [here](https://community.atlassian.com/t5/Atlassian-Access-questions/IP-Whitelisting/qaq-p/1140658) what Dave wrote about the topic.

Cheers,  
Daniel

comments: author: Ivan Teo
body: Hi Daniel,

Appreciate the recommendation you had given.

1 of the reason for MAC address restriction are our members are often on the go, and IP restrictions will be inflexible as users are switching IP address too often.

Therefore, one of the options that I am exploring was if we could restrict through MAC address instead of IP address, as it will be and easier access control to manage on our end.

Since we are using the cloud platform, we can't restrict access on firewall level or webserver level like apache.

I had read some other threads and it seems that IP whitelist seems to be an known issue for long with Jira/Confluence cloud

Thanks,

Ivan


author: Daniel Ebers
body: Hi Ivan,

MAC addressen do not get passed on by routers - this approach just won't work.

I am afraid but the valid way would be an implemented as per IP basis like we dicussed above.

Cheers,  
Daniel


Tags: cloud

confluence-cloud

jira
Repository size exceeds limit
Asked by Paul_Kevin_Macandili:

Hi I wanted to ask . Recently I upgraded my plan to 10GB and tracked my files as lfs then push it normally on my repository . But the problem is that the error still exist even though I already track all the files that is large . Please help me asap!


Answers:
author: Barry Allen
body: Hi Paul Kevin Macandili,

Have you merge down from your cloud repository to your local repository after you traced this file in close repository?  

Edit 1:  
Maybe <https://confluence.atlassian.com/bitbucket/reduce-repository-size-321848262.html> this will help you.  
Also please check out <https://confluence.atlassian.com/bitbucket/what-kind-of-limits-do-you-have-on-repository-file-size-273877699.html> .

comments: author: Paul_Kevin_Macandili
body: Nope I did not clone the empty repository from the cloud . What I did was create a repo on the cloud then track the files on my local then upload it to the cloud.


Tags: cloud
When you share a Confluence page via email, what happens if the recipient replies to that email?
Asked by David Seeto:

Is the intention that the email is just a notification about the page, and any discussion should be atatched to the comments below the page, because the message when sending isn't visible any more on the page and any email responses aren't saved...


Answers:
author: Dominic Lagger
body: Hi [@David Seeto](/t5/user/viewprofilepage/user-id/2375044)

You are absolut right. The email are just for information and the replies doesn't change anything on the page.

Regards, Dominic


Tags: cloud
How to use view-file macro in file extensions other than ppt or pptx?
Asked by DJLEE:

I want to use the presentation file as a view-file macro.

However, it has a file extension other than the ppt / pptx file extension.

Are there other ways to perform thumbnail and preview functions?

view-file macro recognized? It looks good to add a file format that can be done.

I wonder if there is such a function. If so, please let me know.

Thank you.


Answers:
author: Vero Rivas
body: Hi [@DJLEE](/t5/user/viewprofilepage/user-id/3831271)

Look at this post, maybe can help you

<https://confluence.atlassian.com/doc/view-file-macro-170494360.html>

Cheers


Tags: confluence-server

server
Converted to the new editor and hate it, how do I convert back to the Legacy editor?
Asked by Mindy_Buss:

It says in the help that you can convert back to the old editor if you are working on an old page (wasn't created in new editor). But I cannot find any documentation on how. It is not an option in help or the drop down menus.


Answers:
author: Hazwan Ariffin
body: Unfortunately you can't covert the whole instance to the legacy/old editor. But you can make the old editor available on your instance. You'd need to reach out [Atlassian Support](https://support.atlassian.com/contact) and have them enable back the old editor for you.

According to the PM, Avinoam on this ticket [CONFCLOUD-65695](https://jira.atlassian.com/browse/CONFCLOUD-65695?focusedCommentId=2357724&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-2357724) :
> In the meantime, if you have the legacy template available - which most of you should have - you can keep using that to create new pages and still keep using this feature. If you don't have that template, you can reach out to support and we'll be happy to enable it for you.

It doesn't seem like it's going away anytime soon. Hope that helps!


Tags: cloud