youngmon/atlassian-qna huggingface dataset:
Is there any way to add multiple actions at once ?
Asked by gandalfpn:

I have a list of card names.

I would like to add them "as a batch"

I there a trick for doing so ?


Answers:
author: Vongsawat
body: When creating a new card and entering its name, if you paste in text with multiple lines, Trello will ask you if you just want a card with a long title, or a new card for every new line.  

ie. Try pasting in the following in one go:  

card1  
card2  
card3
Can a date in a list name set the due date in the list cards?
Asked by Cherilyn diMond:

I'm trying to write a rule so that when I enter a date after some text in a list name, the due dates for all the cards change to that date? Is that possible? Maybe with a variable? If so, I'll need some handholding to figure out how to use/enter that variable :)

Context - I have a board that I rollforward each month - recycling the same cards, so I'd like to push the due dates forward, but it's not the same calendar date every month, it's the same number working day. So I'd like to enter the date once (in the list name) and have the card due dates update automatically.

TIA!


Answers:
author: Vongsawat
body: If you want to move the due date of every single card of the board by a fixed amount of working days. Its probably simpler to do this with a Card Button, and avoid trying to figure out how to convert from text to date entirely. Or how to set an arbitrary due date at all (probably involves shenanigans with custom fields)  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/105347i33EABE51CFC2A0FB/image-dimensions/441x483?v=v2 "image.png")  

The last two commands are just for clean-up purposes. You could omit them and just delete the TempList checklist manually as well.  

<br />

comments: author: Iain Dooley
body: [@Vongsawat](/t5/user/viewprofilepage/user-id/3989989) that's a neat trick collecting all the cards into a list and then using "for each card linked from an item ... "


author: Vongsawat
body: Its what gets me through the dismal amount of commands available to Board Buttons. Just make everything a Card Button. Better yet, you get access to all the filters when you're Collect-ing, so you can do all sorts of exclusions or shenanigans.


author: Cherilyn diMond
body: Thank you! I'll get working on testing this ASAP :)
Desktop Notification Not Firing
Asked by Mike Corbean:

Any ideas why this desktop notification is not firing (the internal Trello did not go off either)?  
I am a member of the card and have enabled notifications

***Update*** :   
I fixed the date and was successful in getting the notification to fire on my iphone and the bell icon on my desktop did turn red ++but++ the desktop popup notification never arrived.  
When I toggled the Desktop notification on, just this morning, Chrome asked if I wanted to allow and I answered Yes.  
I also went into Chrome settings and added Trello to the sites allowing popups.  
Any ideas?


Answers:
author: Mike Corbean
body: Figured it out. Had to go into Windows Action Center and configure Focus Assist to allow.


author: Mike Corbean
body: AGHH! Sorry - had wrong date
Convert an added item inthe checklist into a card
Asked by Wilfried Biston:

Hello !   

I read a lot about this sujbect in other post, but i can't find the solution for me.

When i add an item in a checklist from a card into a list, i want this item to be convert into a card in another list.

So the begining is "*when an item is added to a checklist in a card in list "PROJETS ?" by me" \[....\]*

The problem is i can't find the command "convert" anywhere to complete my butler...

How could you help me please ?   

Have a nice day !


Answers:
author: Vongsawat
body: The Convert commands are all in the Cascade tab.  

You probably want: convert the item to a linked card in list ___


author: Wilfried Biston
body: Ok thank you i found the cascade tab.

i will try using this.
How do I keep my Trello Board running fast?
Asked by James Crook:

Hello all,

As we move cards over into our "done" stage, the board gets slower, I'm sure because there's more data on it. Is there a way to keep things running fast without archiving? It's nice to be able to look back our calendar to see what we've accomplished recently, and archiving removes are ability to do this.


Answers:
author: Iain Dooley
body: [@James Crook](/t5/user/viewprofilepage/user-id/3850914) you can move the "Done" list to an archive board at the end of each week. This Butler command would do it:

![2020-08-04 at 4.24 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/105402i8EDE024DC4521FD2/image-size/large?v=v2&px=999 "2020-08-04 at 4.24 pm.png")

comments: author: James Crook
body: That sounds like a great idea. Thanks!
Invited Member Can't See Cards (unless they're added manually)
Asked by David Congreave:

Right now they can only see cards they're assigned to or that have no one assigned to them.

I want the members to be able to see all the cards, whether they're assigned to them or not.


Answers:
author: Iain Dooley
body: [@David Congreave](/t5/user/viewprofilepage/user-id/4037364) they have probably inadvertently turned on filtering:

<https://help.trello.com/article/787-filtering-cards-on-a-board>


author: Vongsawat
body: Not sure about this, but if you've only invited them to the team and not the board specifically, is the visibility set to Private? Changing it to Team should make it Team Visible.


Tags: card

member
Allign due dates on different trello card
Asked by Mathias Jaeger:

Hi all,

I've the following problem: I have two cards in two different boards and I would like to make sure that they always have the same due date (which is always changing). Currently always have to change and align them both manually. Is there a way to connect the cards so they always automatically have the same due date?


Answers:
author: Vongsawat
body: This requires having both card's due date being initially the same day first. Then have a Butler Rule on each board that looks at its respective card, and moving the due date of the other card whenever its own is moved.  

You can use any kind of filtering you want to ensure its got the right card. A certain label, or finding the card by its url etc. The additional "Butlering" labels and filtering are so that the two rules don't recursively trigger each other (which I *think* Butler will stop, but it lags out the activation a little while its trying to figure out if its an infinite loop or not.)  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/105354i557E94939CA01DAC/image-dimensions/556x584?v=v2 "image.png")

comments: author: Mathias Jaeger
body: Thanks! That was easier than expected!


Tags: due-date
how do you change a person initials in trello
Asked by Theron E_ Fry:

how do you change a person initials in trello


Answers:
author: Iain Dooley
body: [@Theron E_ Fry](/t5/user/viewprofilepage/user-id/4037303) most Trello accounts should be managed via Atlassian now, so you need to go into the Atlassian profile page (linked from Trello's settings) and upload an image:

![2020-08-04 at 4.31 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/105403i2D1B5BBD67B82DF4/image-size/large?v=v2&px=999 "2020-08-04 at 4.31 pm.png")

comments: author: Theron E_ Fry
body: Where can you change someone's initials? I dont see any place to do that.

I am the admin. How do I change a member's initials?
Educational Use of Skills Templates and Scrum for CTE Classes?
Asked by ScottLeDuc:

I would like to use Trello for my high school classes. I have a few questions. What is your academic pricing? What level of features does the academic support include? Can I hide student email addresses from other team/board members? Lastly, and most excitingly, I am at a Washington State Career and Technical education conference right now and we are discussing creating state-wide Trello board career pathway templates. They would have the skills included for students to make a film, for example. So, in a distance learning situation, students would be able to see all the potential skill/task opportunities and place them into their backlog to build their Trello-based Scrum board. We are very excited about the potential to better support students with this process. Make sense? I am promoting Trello. Others are interested in similar tools. Help me make a case for Trello. This could be big! Here is my email, sleduc@osd.wednet.edu and here is my school web page, <https://bit.ly/LeDucCHS>


Answers:
author: Mat?j Gajdo?ech
body: Hi Scott,

educational institutes are eligible for 30% discount on Trello Business Class and Enterprise: <https://help.trello.com/article/1133-educational-discount>. You can find the pricing here: <https://trello.com/pricing>. Level of features depends on what option you choose (Free, Business Class or Enterprise).

comments: author: ScottLeDuc
body: Thank you!


Tags: higher-education

iterate

scrum
Can't add user to space
Asked by Vitaliy Marchenko:

Can't add user to space  
![photo_2022-02-23_18-04-07.jpg](/t5/image/serverpage/image-id/185037i26760D850B8D9A77/image-size/large?v=v2&px=999 "photo_2022-02-23_18-04-07.jpg")


Answers:
author: Srinatha T
body: Hi [@Vitaliy Marchenko](/t5/user/viewprofilepage/user-id/4651430) ,

Welcome to Atlassian community.

Did you check if the user actually exists in the system? I could easily reproduce this issue by trying to add a non-existent user xyz.

***User xyz could not be found. Please confirm their existence with a Confluence Administrator.***

The username displayed on screenshot also seems to be incorrect. Check and try again. You can find list of users by following the article

* [How to get a list of active users](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)

I hope the above information helps. Have a good day.

Thanks,

Srinath T

comments: author: Srinatha T
body: Also, the username seems to be like userid. Make sure you are adding by username.


author: Mike Carstensen
body: I have the same problem.. and I am an Administrator. Annoying bug.


Tags: cloud

confluence-cloud
Sending email using Confiforms - But sending latest API each time
Asked by Dekel Karkasoni:

Hi,

I have created a Confiform using IFTTT to send emails,

The mails i get when submitting this form includes all the stored data exist under this form,

I want that only the latest stored data (1 row) will be sent in the mail,

How can i do this?

**Thanks** :)


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Dekel Karkasoni](/t5/user/viewprofilepage/user-id/4773200)

Welcome to this community

How is your ConfiForms IFTTT rule macro body is configured?

Have you put a "view" macro inside? Have you set a filter to apply on dataset?

Alex

comments: author: Dekel Karkasoni
body: Hi Alex,

Thank you for the reply :)

IFTT rule macro body configuration:

* Event - "OnCreated"
* Action - "Send Email"

I have put a "**TableView**" macro inside and do not apply filters


author: Alex Medved _ConfiForms_
body: You need to put a filter (to apply on dataset)

```
id:[entry.id]
```

(to filter by "current record")
Exporting to PDF/Word does not render JIRA link properly
Asked by Simon Lee:

Links to JIRA within the Confluence page are not rendered correctly when export to either PDF or Word. In the export document, each link appeared as: "\[JIRA #\] - Getting issue details... STATUS". JIRA # appeared ok, but it failed to resolve the JIRA issue summary and status during the export.

All the links did appear as expected on the Confluence page.


Answers:
author: Srinatha T
body: Hi [@Simon Lee](/t5/user/viewprofilepage/user-id/4379745) ,

Welcome to Atlassian community.

There is bug raised for this issue.

* [CONFSERVER-39519 - JIRA Issue Macro showing "Getting issue details"](https://jira.atlassian.com/browse/CONFSERVER-39519)

You can try the work arounds mentioned in the above bug , which should work. Do not forget to vote for the same.

I hope the above information helps. Have a good weekend.!

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Can't add user to space
Asked by Vitaliy Marchenko:

Can't add user to space  

User 62163b42ba649b006aacc77b could not be found. Please confirm his or her existence with a Confluence Administrator.

<br />

![photo_2022-02-23_18-04-07.jpg](/t5/image/serverpage/image-id/185037i26760D850B8D9A77/image-size/large?v=v2&px=999 "photo_2022-02-23_18-04-07.jpg")


Answers:
author: Brandon Fish
body: I also am experiencing a similar issue and have submitted a support request to Atlassian.


author: Pramodh M
body: Hi [@Vitaliy Marchenko](/t5/user/viewprofilepage/user-id/4651430)

Welcome to the Community!!

You need to type in actual username, not the ID

Thanks

comments: author: Vitaliy Marchenko
body: ```
bartek
joe.mcdonald
ross
marta
szymon
```


author: Pramodh M
body: [@Vitaliy Marchenko](/t5/user/viewprofilepage/user-id/4651430)

Make sure they are not deactivated or suspended from the site

Can you make sure they are listed in the user management and they are not greyed out

Help me with screenshot if you are facing any error

Thanks


author: Vitaliy Marchenko
body: Users active

I can't add them when adding by name I get an error that I sent earlier


author: Mike Carstensen
body: I encountered the same problem in our confluence instance.. is there a solution already?


author: Mike Carstensen
body: And again today.


author: Vitaliy Marchenko
body: I copied the name from the client's card and was then able to add it to the space. Email search not working


author: Mike Carstensen
body: The problem occurs every once in a while. Super annoying.


author: Mika?l Chevalier
body: This problem occurs for me on 2 users, I can add anothers since I met this issues on these accounts. I don't see any errors in logs for these usernames.


Tags: cloud

confluence-cloud
I don't have the option to create a space
Asked by Elizabeth:

Hi, I'm using the online tutorials to learn about using Confluence, and it says when I click on Spaces I should have an option to create a new one, but it only lists Recent Spaces and Space directory

I was able to make a personal space but not a team one

The Create option in the top menu only allows me to create a page in an existing space

I'm not sure what I'm doing wrong


Answers:
author: Srinatha T
body: Hi [@Elizabeth](/t5/user/viewprofilepage/user-id/4773072) ,

Welcome to Atlassian community.

Looks like you do not have the permission to create space or the permissions have been removed. You might want to contact your confluence admin about the same. You might want to go through the below webpage which has all the information regarding space permissions.

* [Assign space permissions](https://confluence.atlassian.com/doc/assign-space-permissions-139460.html)

Also, you can go though the below URL which has some useful info regarding the space creation.

* [create a space](https://confluence.atlassian.com/conf59/create-a-space-792498598.html)

I hope the above information helps. Have a nice day.

Thanks,

Srinath T

comments: author: Elizabeth
body: Thanks for the quick response! I'll contact our support


Tags: confluence-server

server
Restoring a Space in Confluence Cloud
Asked by Anson Fung:

Hi Atlassian Community,

I have accidentally deleted a Confluence Space. I have read many article on the internet saying that it is not possible to restore a deleted space on Confluence.

I have raised an incident ticket to Atlassian. Does anyone know if Atlassian and retrieve the backup snapshot on cloud and get back the deleted space?

Many thanks!


Answers:
author: Rilwan Ahmed
body: Hi [@Anson Fung](/t5/user/viewprofilepage/user-id/4732171) ,

As per Atlassian, deleting this space immediately and permanently deletes all pages, blog posts, comments, and attachments. Unlike pages and blogs, deleted spaces **don't go to the Trash** . You won't be able to recover them later.   
Always better to **archive space** first and then delete after some days when no one wants to restore it again.

As per Atlassian, this is because data isn't stored in a single central database. Instead, it is stored across many micro services, which makes rolling back changes a risky process. These details are mentioned in link provided by [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

comments: author: Anson Fung
body: Yes I understand rollback might have the risk of changing across the micro service.

For Confluence Cloud, does it have the backup XML or other files which can provide the snapshot of certain days previously.


author: Rilwan Ahmed
body: [@Anson Fung](/t5/user/viewprofilepage/user-id/4732171) ,

I would recommend wait for Atlassian support's response. Because restoring space/site can be another tedious task (old data, new data etc).

**For your question:** *For Confluence Cloud, does it have the backup XML or other files which can provide the snapshot of certain days previously.*   
-- You can check if your site had an backup enabled in Admin settings --\> Backup Manager. Backup file will be .zip


author: Zdenek.Vyhnis
body: Hello [@Anson Fung](/t5/user/viewprofilepage/user-id/4732171)

did Atlassian help you restoring the space? I am facing the same issue. By accident I deleted wrong space today.

Please let me know


author: Pramodh M
body: Hi [@Anson Fung](/t5/user/viewprofilepage/user-id/4732171)

Fingers Crossed

<https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/>

Thanks


Tags: cloud

confluence-cloud
Disable comments for anonymous users only
Asked by Elliot:

I publish pages for public access with Confluence Cloud, I want to disable anonymous users from being able to comment or view comments.  

However, I would like comments for authenticated users, for document updates \& reviews etc.

Does anyone know of a way that this can be achieved?


Answers:
author: David at David Simpson Apps
body: Hi Elliot

I've done a quick video for you so that you can see how to disable commenting by anonymous users:

<https://www.youtube.com/watch?v=UitWYDp_wSU>

They will be able to see the comments by logged in users, so maybe you should restrict comments on public spaces for logged in users too.

-- Best wishes, David.


author: Srinatha T

Tags: cloud

comment

confluence-cloud
Space access for external users with a specific email domain
Asked by Caroline Malotteau:

Hi,

We have a premium licence for Confluence and we would like to configure access to one space (which is our knowledge base) so that only our customers (meaning people with an email address domain of our customers - e.g. \*customername.com) could have access to this space.

The anonymous is too open for our management who want only our customers to have access.

With the guest permission systme, I suppose we would have to enter all of the employees' email addresses which could be hard to manage on a daily basis.

So is there a way to add a list of email addresses based on the domain part that we could add to the permissions of a space so that we don't have to add each email address of each end user?

Many thanks in advance for your reply


Answers:
author: Srinatha T
body: Hi [@Caroline Malotteau](/t5/user/viewprofilepage/user-id/4629700) ,

Welcome to Atlassian community.

You can work this around. You would need JIRA Service Desk for this and add all your Company domain users as a JIRA Service Desk customer. Then you would need to [Give Access to Unlicensed Users from Jira Service Desk](https://confluence.atlassian.com/doc/give-access-to-unlicensed-users-from-jira-service-desk-829076204.html). The space then will be accessible to your Company domain users. The downside of this is that you would need JIRA Service Desk and you would need the users to log in.

I hope the above information helps.

Thanks,

Srinath T

comments: author: Caroline Malotteau
body: Hi [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256)

I think this will solve the issue.

Many thanks!

Caroline


Tags: cloud

confluence-cloud
User functionalities are moved to one page, tabs are absent
Asked by BK:

*** ** * ** ***

*** ** * ** ***

*** ** * ** ***

*** ** * ** ***

*** ** * ** ***

We verified all the plugins, Plugins are not causing the problem.

Did anyone having idea. Any settings need to change to get details like tab showing on second image


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@BK](/t5/user/viewprofilepage/user-id/4550455) ,

if you already tried disabling all third part apps (<https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html>), my suggestion is to check if there are javascripts defined in your DEV env. To do that :

* Confluence administration -\>General Configuration -\> Custom HTML

Please let me know if you solved.

Fabio

comments: author: BK
body: Hi [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

Just tried by deleting custom html and pasted custom html from prod instance, but I didn't see any changes still same

I have tried disabling and enable all plugins which are mentioned in above link.

But I didn't get expected result . Even I deleted custom html but it won't works


Tags: confluence-server

server
What software did you use for your Online Help content?
Asked by Jonn Christopher Nicolas:

Hi,

I am a Technical Writer focusing on building our Online Help. I peaked and am interested in your well written Online Help, and was hoping to get insights on what tools we can use to improve our own Online Help.

Hoping to get your feedback.

Thank you and regards,


Answers:
author: Shannon Meehan _K15t_
body: Hi [@Jonn Christopher Nicolas](/t5/user/viewprofilepage/user-id/4772485) ,

Welcome to the Community! How is your team managing or publishing your online help at the moment?

My team at K15t has a number of tools and solutions in this area that might be able to help. Our Scroll apps for Confluence enable you to manage and organize your documentation -- version it, translate it, manage variants -- then publish it as a custom online help center / knowledge base or as offline PDF or Word documents to share with your customers.

[Head to this page](https://www.k15t.com/solutions/scroll)to see an overview of Scroll where you can also request a demo. We'd be happy to show you more of what it can do for you and your team.

Cheers,

Shannon (K15t)


author: Matt Reiner [K15t]
body: Hi [@Jonn Christopher Nicolas](/t5/user/viewprofilepage/user-id/4772485)

There are a lot of great tools and techniques you can use in Confluence to create great documentation. There are also some apps that my team, and others, have created which will further enhance your help content creation and publishing.

You can check out my team's site Rock the Docs to read through a large collection of guides on this subject: <https://www.k15t.com/rock-the-docs>


author: Ollie Guan
body: Hi [@Jonn Christopher Nicolas](/t5/user/viewprofilepage/user-id/4772485) ,

Confluence provides many excellent templates, you can refer to the template library below.

<https://www.atlassian.com/software/confluence/templates/categories/human-resources>

In addition, rational use of plug-ins is also a good choice.

<https://marketplace.atlassian.com/search?query=question>


author: Jonn Christopher Nicolas
body: Thanks [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638) !

I've been reading up further about Confluence. Was wondering, are there guides on how to create a Help Center?


Tags: cloud

confluence-cloud