youngmon/atlassian-qna huggingface dataset:
Code snippets not collapsable?
Asked by Robert E_ Schneider:

Apparently the codeblock macro has been replaced by code snippets.

Here's my question: you could configure codeblocks to be collapsable. Thus it was possible to hide a good chunk of code when the page opens and the user was able to expand the code that she was actually interested in.  

For code snippets I cannot find an equivalent. Has this feature been removed?

If so, it must be put back, lest I will not be able to convert any of my pages to make use of the new editor.


Answers:
author: Dominic Lagger
body: Hi [@Robert E_ Schneider](/t5/user/viewprofilepage/user-id/1694170)

In fact, this possibility is gone. There are some more restrictions with the new code snippet...

Found this feature request:

* [CONFCLOUD-66437](https://jira.atlassian.com/browse/CONFCLOUD-66437)

Feel free to vote for this issue

Regards, Dominic

comments: author: Robert E_ Schneider
body: Hi Dominic_Lagger,   

thank you for the hint! I've cast my vote. An I dearly hope to see some advancement, as I just cannot update to the editor with all of these restrictions :-(

Regards Robert


author: Marco Piccioni
body: I'm using the Expand macro and inside I add a code block  


author: Honza ?ern?k
body: Hi, Dominic_Lagger,  
collapsing the code snippet is the main function of the macro. The reason is obvious to anyone who needs to use such a macro. Why is such a bug as incorrectly removing a key property referred to as an enhancement. Should we expect other similar improvements ?

Regards


Tags: cloud

expand

snippet
Need help in getting started
Asked by parmanand_marimekko:

Hi, we have purchased this product with help of my manager, can you please guide what is next?

I was expecting this to be like

marimekko.atlassian.com etc. do we have to buy cloud version?

we have average 12 members.

Looking forward to hearing from you soon.

Thanks!


Answers:
author: Nic Brough -Adaptavist-
body: To start using Confluence, log into it, create a space and then create pages within that space with your content in it.

There's not a lot more we can tell you about getting started. There's a "first use" wizard which gives you a brief intro, but after that, using it really is just "put your content in it"

comments: author: parmanand_marimekko
body: I only see my download confluence etc.

I guess we have bought wrong product.

Is it possible to change/switch to cloud version?

Thanks!


author: Nic Brough -Adaptavist-
body: It does sound like you've bought Server, which means you will have to download and install it for yourself.

If you want Cloud instead, then you will need to sign up for that separately and pay again, but then raise a support request with Atlassian about the server licence - as it was bought in error and (I assume) within the last 30 days, they'll happily refund you.
Configure email notifications
Asked by Theo Viset:

Hiall,

I have been working on a Confluence page template in a space, and for each of the changes I make, an email is sent to some, not all, of my co-workers. While I work on the template, I change lots of things, so they receive a storm of emails.

I do want them to receive an email, but only when a template or article has reached a state that the author or editor wants them to know. I found out that users can configure notification levels for themselves, but I want to be able to configure that from the admin's standpoint.

How can I do this? is there a way to set a status?  
Something like:

- Working on an article or template: No notifications  
- Reaching a draft status: Request a review and comments  
- The article is ready for final publication: Send out a Published notification  

Thanks,

greetz, Theo


Answers:
author: repi
body: Hello,  
this is not possible with the Confluence without additional macros.

Variant 1: with Update and Notify Plugin for Atlassian Confluence (simple)

Variant 2: <https://confluence.atlassian.com/confeval/confluence-evaluator-resources/confluence-workflows-approval> and other third-party workflow apps (convenient)

best regards  
rp


Tags: cloud
???confluence????jira??????
Asked by shenhui:

???confluence????jira??????


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hello [@shenhui](/t5/user/viewprofilepage/user-id/3870594) ,

There are multiple options you can use to visualize your Jira issues in Confluence.

1. The [Jira Chart macro](https://confluence.atlassian.com/doc/jira-chart-macro-427623467.html) (default macro)

2. The [Jira Gadgets](https://confluence.atlassian.com/doc/gadgets-204047542.html#Gadgets-AddaJiragadgettoapage) (default macro)

3. The [Chart from table macro](https://docs.stiltsoft.com/display/TFAC/How+to+use+Chart+from+Table+macro) (one of the macros bundled in the paid [Table Filter and Charts form Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app)

The app works with any tables, including dynamic tables such as the [Jira Issues macro](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html). You can find multiple use cases with the Jira Issues macro [here](https://docs.stiltsoft.com/display/TFAC/Using+Table+Filter+and+Charts+in+Combination+with+the+Jira+Issues+Macro).


author: Ollie Guan
body: Hello [@shenhui](/t5/user/viewprofilepage/user-id/3870594) ,

Welcome to the community!

Custom Jira Charts for Confluence is a simple, powerful tool to create customizable Confluence chart macros from Jira issues. Customize the look and feel of your charts to create consistent, branded and reliable reports for you and your team.

[Custom Jira Charts Confluence - Reports](https://marketplace.atlassian.com/apps/1220493/custom-jira-charts-confluence-reports?hosting=cloud&tab=overview)

![BBB.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/91078i0B2E744E92B941E0/image-dimensions/559x314?v=v2 "BBB.jpg")

BTW?There's an event for everyone. Attend local community events, special events, or industry-specific meet-ups.

Find events near you

<https://ace.atlassian.com/communityevents/>


author: repi
body: ????????


Tags: cloud

confluence-cloud

language-zh
How to submit support request?
Asked by Kanan Hasanov:

Hi guys,

I am trying to submit support request and the button doesn't work. Can someone advise another way of getting support's help?


Answers:
author: Dominic Lagger
body: Hi [@Kanan Hasanov](/t5/user/viewprofilepage/user-id/3852118)

How you wanted to submit a suport request?

You can raise a support question here: <https://support.atlassian.com/contact/#/>

Make sure, you have a login and you are logged in.

Regards, Dominic

comments: author: Kanan Hasanov
body: Hi [@Dominic Lagger](/t5/user/viewprofilepage/user-id/601600) ,

I was trying to raise a support question on the page you have mentioned and when I click button to submit it just doesn't response. I am sure i am logged in. I have tried again after your response and it is still not working.

![Screen Shot 2020-04-17 at 8.20.54 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/90896i4E9D4234D7CFC5C7/image-size/large?v=v2&px=999 "Screen Shot 2020-04-17 at 8.20.54 pm.png")


author: Dominic Lagger
body: Unfortunately I can't test it :)

What browser do you use? have you tried to use a different browser?


author: Kanan Hasanov
body: It worked today. Not sure what was the issue.

Thank you for you response though.


Tags: cloud
Hello community how can I modify the edition notifications in a specific confluence cloud space?
Asked by Roberto Galindo:

What happens is that, I need to change or deactivate the notifications that are generated every time I make an edit change in the pages of my workspace and I do not want them to be sent to all users.


Answers:
author: Martin Boehme
body: Hi [@Roberto Galindo](/t5/user/viewprofilepage/user-id/2945937)

Unfortunately, you cannot disable it completely.

But every time you want to save changes on your page, you can choose to not notify watchers by clicking the "..." button and then "Publish without notifying watchers"

![Confluence Publish without notifying watchers.png](https://community.atlassian.com/t5/image/serverpage/image-id/90866iAF5A5F2830B9ED4C/image-size/large?v=v2&px=999 "Confluence Publish without notifying watchers.png")

Hope that helps. :)

Best,

Martin


Tags: cloud
Am I going to have to put a new license key in each year?
Asked by Jason Perry:

I logged in to Confluence and it said our license was expired. We had recently renewed this... Am I going to have to put a new license key in each year when this product is renewed? Strange way of licensing, if that's the case...

Thanks,

Jason


Answers:
author: Nic Brough -Adaptavist-
body: Yes, for now, you will.

I'd like to see something a bit more clever - it's not hard to write a "phone home" system. An obvious example is Steam, which has done it since day 1. Their servers know what games I've got with them so which ones will run.

Atlassian licencing has to be different and I completely understand "put new licence key in". Especially as a lot of Atlassian services are firewalled or even air-gapped away from the internet and hence can't do what I'd like them to do.  

But for those that are not, the conversation can't be that hard to code. "Hey, Atlassian, my licence expires in a month, my SEN is ..., has a human paid the bill? Yes? Great, I'll grab the new key and not bother my admins"

comments: author: Jason Perry
body: Thanks!

(This is my first post in 'Community' so please let me know if simple "Thanks!" messages are better left out. Thank you!)


author: Nic Brough -Adaptavist-
body: No problem, your question was exactly the sort of thing we're here for.

I could have left you with just the first line of my answer because it answers the question, technically. But you gave me an invitation to talk about how it could be done better, so I did., because I like to. And I apologise for waffling.

We welcome simple Thanks! messages, it tells us we're being helpful. (Also the "mark right" thing, but I prefer to hear "thanks" than "points")


Tags: confluence-server

server
Decision Log Page is not created and Shortcut isn't either
Asked by Nadine Miner:

In the instructions for creating a Decisions Blueprint, everything works great except a Decision Log is not create (or at least no where that I can find), and a short cut to the Decision Log is also not put in the space's sidebar.

Here's link to the instructions: <https://confluence.atlassian.com/doc/decisions-blueprint-339739406.html>

Help?


Answers:
author: Shannon S
body: Hello Nadine,

Thank you again for contacting us about this. I'm following up with you here from your response on another thread, [Link a decision in meeting notes to the decision log](https://community.atlassian.com/t5/Confluence-questions/Link-a-decision-in-meeting-notes-to-the-decision-log/qaq-p/935896#U1354819).

We've been testing this on our end, since I was able to replicate it from my Cloud site, but my colleagues were not. It turns out to be related to sites which have the legacy editor as the default for new templates. We are logging a bug for this at the moment, which I will share with you as soon as I have it.

I want to ask you, however, since the original thread you replied on was related to Cloud. You've listed your question here under the Server type. Could you please confirm if this issue is indeed Confluence Server or Cloud?

If you are on Cloud, the workaround would be to have the new editor be the default for new pages on your site. To do this, you would need to contact the [Cloud Support team](https://support.atlassian.com/contact) so and we can make that change for you. Without having the new editor set as default, then you will be affected by this bug.

If you are on Server, then the issue is more curious, since the new editor does not currently affect Server sites. Please confirm!

Thank you,

Shannon

comments: author: Shannon S
body: Hello again, Nadine!

We've now logged the bug for the issue within Cloud:

* [CONFCLOUD-69850](https://jira.atlassian.com/browse/CONFCLOUD-69850) *Confluence In built templates fails to get created*

If you're on Cloud, please vote on that request by clicking **This affects my team** so we can track the number of users who are affected by this bug.

If you are *not* on Cloud, and are using Server instead, please let me know.

Shannon


Tags: blueprint

confluence-server

decision

server
How do I get past the "Confluence navigation just got better" overlay?
Asked by Ken.Wishart:

Hi,

Suddenly all my pages are covered with a popup that says "Confluence navigation just got better"...and there is no way to dismiss it. Logging out and back in didn't help.

Help!

Thanks


Answers:
author: Ken.Wishart
body: What a pain...I know someone was trying to be helpful, but that was a nuisance! Turns out if I went into my laptop's toolbar settings and had it autohide, I could then see a button for "Use Navigation"...and clicking through the following panes let me out.

Maybe this will help someone, or at least inform a developer of an issue.


Tags: cloud
Upgrading to 7.3.x soon. On 6.9.x. How was your end-user transition experience?
Asked by Patrick O_Connell:

Good day.

We have been on Server, by the way, and that's not changing. By the way, I have much sympathy for those I've seen on here that are frustrated with Atlassian puts out many announcements that are specific to Cloud, and almost none about Server.

I'm an end user, by the way, not a server admin.

We're staging the 7 version, and when I compare them I'm seeing remarkable little difference. I'm guessing that why my employer is upgrading has mostly to do with back-end stuff.

In terms of information out there *actually from Atlassian* that relates to our transition, the best I've been able to find is:

[Confluence 7.0 beta release notes](https://confluence.atlassian.com/doc/confluence-7-0-beta-release-notes-968660949.html?_ga=2.133208078.1479676222.1586982727-256903192.1585320687)

and

[End of Support Announcements](https://confluence.atlassian.com/doc/end-of-support-announcements-for-confluence-210239673.html)

I think a jump from 5.x.x to 7.x.x. has been more common, but if you can speak to the transition we'll be making from an end-user point of view, please reply here. Thank you.

Pat O'Connell  
Technical Writer  
MindGeek Montreal  
P.S. Searching community forums...so few results per page, can't change, GAAAHHH!, amirite?


Answers:
author: Brant Schroeder
body: Pat,

We also use server and will not be moving off of it. The best place to find out what changes have been made are in the release notes. You are correct in that there have only been subtle changes made for the end users in the last few server releases. There have been some great enhancements for maintenance and performance. You can check out all the changes here: <https://confluence.atlassian.com/doc/confluence-release-notes-327.html>

comments: author: Patrick O_Connell
body: Brant,

What I was looking to know was not so much on the page for which you gave the link, but it did link to pages that *did* have what I was looking for, more or less.

Thank you!

<br />

<br />

- Pat O'Connell


Tags: server

upgrade
Jira authorized users failed authentication
Asked by Zain_Siddiqui:

We recently dockerized our jira and have been receiving this error after going docker. We are using okta as our sso. Does anyone have any suggestions on how to fix this?

2020-04-16 04:42:11,806 http-nio-8080-exec-15 url:/okta_login.jsp anonymous 282x12707127x3 1gh6lah 103.5.135.35:64469 **/okta_login.jsp The user '\*\*\*\*\*\*' has FAILED authentication. Failure count equals 1**

2020-04-16 08:37:17,912 http-nio-8080-exec-100 url:/rest/gadget/1.0/login anonymous 517x31390x2 8eqgs0 85.90.235.164:52888 **/rest/gadget/1.0/login The user '\*\*\*\*\*' has FAILED authentication. Failure count equals 1**

2020-04-16 16:33:08,293 http-nio-8080-exec-56 url:/rest/api/latest/issue/SGC-18246 anonymous 993x779677x5 - 78.9.182.146:37870**/rest/api/latest/issue/SGC-18246 The user '\*\*\*\*\*' has FAILED authentication. Failure count equals 2**


Answers:
author: Mike Rathwell
body: Hi [@Zain_Siddiqui](/t5/user/viewprofilepage/user-id/3560304)

This feels like it would be a real good one to start banging your head on the desk. I haven't seen this and my oktavation is just getting started so I may be of limited help. However:

I have been containerized on AWS using ECS as my run environment for a couple of years now. I normally don't find things that hard to integrate but can be a bit tricky from time to time. From the looks of the error message, you are doing the native okta integration as presented by the "application" SAML configuration in the okta console (okta_login.jsp gave it away to me). I did the hard coded variant as presented on their page and it did actually work. Where I am falling down is that, since I have built completely stateless and location agnostic images, I am trying to have the okta integration work the same way. That aside, since it did work for me when hardcoded as it were, I would start to check to see if you have enough ports and/or port forwarding configured.

Total stab in the dark but might get there; ports and connection into the container are often a fussy thing.

comments: author: Zain_Siddiqui
body: Hi [@Mike Rathwell](/t5/user/viewprofilepage/user-id/853367)

I'm don't think my issue is with the ports and connection to the container, they seem to be configured properly. We have our customized docker image with okta and jira integration running on Azure and the request point to Application gateway.

Before moving to docker, our Jira was running on an on-prem server and the URL had port 8443 (jira.\*\*\*\*\*.com:8443) but when migrating to Azure, our port 8443 is listening on Application Gateway and we have a redirect rule to open up only with domain. (jira.\*\*\*\*\*.com)

Also, we have Crowd setup which is integrated with okta.

I hope this helps and clarifies our setup a bit more. Any other suggestion would be greatly appreciated!


Tags: confluence-server

jira

okta

server
System Error
Asked by Dutson Prado:

### Can you help me? {#toc-hId-1143463162}

### Cause {#toc-hId--663991301}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)


Answers:
author: Mike Rathwell
body: Hi [@Dutson Prado](/t5/user/viewprofilepage/user-id/3869516)

Question; with that error, are you finding that there are any impositions how Confluence is operating? I have found that with Atlassian stuff, clean logs aren't often A Thing and, if it appears to be operating properly, it is a spurious error or one that is trivial in real life.

Since you indicate you are running on the Cloud instance, there is little you can do about that error anyway.

comments: author: Dutson Prado
body: Sorry, it is running on a local linux server. After configuring the database and communicating with Confluence, this error appears at the end of the configuration.

Should I reinstall it in another folder?


Tags: cloud
Inserted excel file won't preview, It spins on "Your preview is on its way".
Asked by Ed_Selig:

I have just installed Confluence 7.3.5 datacenter version on Ubuntu 18.04 x64. Everthing seems to be working and I tried the drag and drop feature to add an excel document to a page. The spreadsheet is added but when I try and open it it goes to the "Your preview is on its way" box and spins.

I read some where that this could be a permissions issue, but I am not sure where to change the permissions and for whom. Has anyone else ran into this problem?


Answers:
author: Ed Selig
body: Is this working for everyone else?


author: Ed Selig
body: Thanks, I checked and the Confluence Document Conversion Library is enabled so it isn't that. I am able to embed an excel spreadsheet, and import a word doc. with no issues, I know I am going to have users that will want to drag and drop so I really need to find a solution.


author: Erica Moss
body: [@Ed_Selig](/t5/user/viewprofilepage/user-id/3752811) Hey, Ed! I'm going to move this to the Confluence collection, so you can get the best possible answers. ?


Tags: featured-groups
Syncrony - GC overhead limit exceeded - activate gc.log
Asked by markus pichler:

Hi all,

i had a problem with edit or create new pages and get the message "confluence someone went wrong after loading the editor".

In the syncrony.log i found the following message:

```
:cause "GC overhead limit exceeded" :via [{:type java.lang.OutOfMemoryError:message "GC overhead limit exceeded":at [clojure.core.async.impl.buffers$fixed_buffer
```

Now, i would like to activate the gc.log for synchrony to get more information about the problem but i don't now how . Please help me.

Confluence 7.3.1

Java AdoptOpenJDK 1.8.0_202

Thanks

Best regards,

Markus


Answers:
author: markus pichler
body: In addition, i would like to monitor synchrony to be able to react proactively just how and based on which indicator


Tags: confluence-server

server

synchrony
Can normal users view group membership?
Asked by Bonnie Barron:

When creating a space in Confluence, can a non-admin user view group members before adding the group to be able to view and edit?


Answers:
author: Sven Schatter _Lively Apps_
body: Hi [@Bonnie Barron](/t5/user/viewprofilepage/user-id/3611737),

normal users have the ability to view group members using the [User List macro](https://confluence.atlassian.com/confcloud/user-list-macro-724765305.html). This is what it looks like:

![temp.png](https://community.atlassian.com/t5/image/serverpage/image-id/90788iD65CA386C5255F26/image-dimensions/618x381?v=v2 "temp.png")

Cheers,  
Sven

comments: author: Bonnie Barron
body: That works, thanks Sven!


author: Filipe Dias
body: Hello [@Sven Schatter _Lively Apps_](/t5/user/viewprofilepage/user-id/1169931)

I have the inverse problem.

I wanted to find a way for a normal user to know to which group or groups another user belongs to.

So something like getting the user and viewing the groups the user is in.

Can we have that?

Thank you


Tags: atl-gruland

cloud

group
Watch for other employees
Asked by Maya Fleisher:

Hi,

Is it possible to enforce watch on specific pages for other employees and not only for me as a user?

for example - we have a specific page for support unit and we would like them to be aware for any changes on this page.

Thanks,

Maya


Answers:
author: Mike Rathwell
body: Hi [@Maya Fleisher](/t5/user/viewprofilepage/user-id/3728376)

Not sure if this will be what you are looking for and I don't know an automagic way to do it, but... If you go to the "Watching" button at the top of the page and click it, in the dialog that pops up, at the bottom is a "Manage Watchers" link. You can add more humans there directly.

comments: author: Maya Fleisher
body: Thank you! :)


Tags: confluence-server

server