youngmon/atlassian-qna huggingface dataset:
how can i connect to the local plugin repository to get the updates for the plugins?
Asked by Jayanth S:

Internally we develop many plugins and put them in the local repository. So i would like to connect to the local repository for downloading the updates to existing plugins and also install plugins from the local repository instead of connecting to the marketplace.

It would be even nice if i can connect to both marketplace and local repository.

How can we acheive this?

Cheers.

We use confluence 5.4


Answers:
author: Benji Mommen [ACA IT]
body: I see, so you want some kind of own marketplace next to the atlassian marketplace that works in a similar way? Just instal plugins by configuration, not by uploading.


author: Benji Mommen [ACA IT]
body: I see, so you want some kind of own marketplace next to the atlassian marketplace that works in a similar way? Just instal plugins by configuration, not by uploading.

comments: author: Jayanth S
body: Correct.

I got this link, but i didnt find "Plugin repository client" option in confluence 5.4


author: Benji Mommen [ACA IT]
body: Atlassian Bamboo has the option to add another step in your build cycle to automatically deploy new (succesful) plugin versions to a remote server:

[](https://marketplace.atlassian.com/plugins/com.atlassian.bamboo.plugins.deploy.continuous-plugin-deployment)<https://marketplace.atlassian.com/plugins/com.atlassian.bamboo.plugins.deploy.continuous-plugin-deployment>


author: BenjiI
body: Hi Jaynanth,

What type of repository are you using? Maven, Ivy,...?

comments: author: Jayanth S
body: Hi:

We are using SVN, Clearcase (version control tools).


author: BenjiI
body: You have several possibilities:

1) The most obvious way is probably to just download the latest source code locally and then upload the plugin jar into your JIRA instance.

2) Another option is to automate the plugin build process by continuous integration tools like Jenkins. This tool wil detect when a new commit from version control is available and will automatically start a new build cycle. In this case the result will be a plugin jar that can be downloaded with a web browser. Afterwards the plugin can also be uploaded to JIRA. More info on Jenkins can be found here:

[](http://jenkins-ci.org/)<http://jenkins-ci.org/>

This is also the way we do it in our company. I am pretty sure that Clearcase provides a similar tool to do continuous integration and automated builds.

Does this answer your question?


author: BenjiI
body: More information on deployment of plugins (addons) can be found here:

<https://confluence.atlassian.com/display/UPM/Installing+add-ons>


author: Jayanth S
body: Good idea.Yes, certainly we can push/upload using the buildtools. But it is other way around.

To be more clear,

I work on staging machines and there is different setof machines for production.Lets say after staging verficication we committed the plugin code(jar) to repo.

Now the production sysamin should see "Update Avaliable" for a plugin and also should able to browse my local repo to install a new plugin along with marketplace plugins.


Tags: confluence-administration
Providing Confluence Access
Asked by Anatoly Klebanov:

I am trying to give On-Demand Confluence access so that other users may view the documentation that I have created. However, even those particular users who have permissions to view specific spaces and even have licensed access, still cannot view it. The following error message appears:

![](../../upfiles/errorconf.jpg)

Please help me. Thanks!


Answers:
author: cbenard1
body: Hi Anatoly,

This could be happening because the users in question do not have application access to Confluence. Please visit User Management from any application \>\> Application Access link on the left and verify that the specified user has application access to Confluence.

Thanks

Turner

comments: author: Anatoly Klebanov
body: Hi, Turner,

The users in question have already been provided Application Access to Confluence.

Thanks,

Anatoly


author: cbenard1
body: Hi Anatoly,

In that case the only other thing I can think for you to check is group permissions. Make sure they are included in a group that has general 'use' permission for confluence in addition to the space permissions you've mentioned. If this is not the case can you please raise a ticket at [support.atlassian.com](http://support.atlassian.com)detailing your issue. This way a support engineer can take a look directly at your instance.

<br />

Thanks

Turner


Tags: cloud

confluence-cloud
How long do deleted objects stay in the trash can
Asked by Patrick_Vanhoof:

Hi,

Is that till someone purges it? Or can a trash can be over flooded so that the oldest deleted pages are purged? Or maybe after a certain amount of days?

Thanks,

Patrick


Answers:
author: MJ
body: Deleted pages will remain in the thrash until a space administrator purges it. In order to restore deleted pages, you also are required to be a space administrator. Details regarding purgin can be found [here](https://confluence.atlassian.com/display/DOC/Purging+Deleted+Pages) and restoring can be found [here](https://confluence.atlassian.com/display/DOC/Restoring+a+Deleted+Page).


author: Anderson Hsu
body: Dear partners,

How can we search deleted pages usage? (how many disk size does they used?)

Thank you.
"Your session has expired" when saving a new page
Asked by Simon Begnor:

Hi,

I am currently evaluating Conflucne to use inconjunction with JIRA and have a problem.

Each time i attampt to create "Product requiments" in an existing space i get a error message,

***"The following error(s) occurred:***  

* ***Your session has expired. You may need to re-submit the form or reload the page".***

It seems if i have to either create a link to JIRA in or to an existing "Issue" i get this.

can you please help ?

Thanks Simon.

[simonb@proteussoftware.com](mailto:simonb@proteussoftware.com)


Answers:
author: FelipeA
body: Hi Richard,

This is also known to happen if you're using a VM machine without VMware Tools or ntpd for amazon instances. Also as you're running both products on the same machines, unless you're using a contexpath like: [](http://server/confluence)<http://server/confluence>and [](http://server/jira)<http://server/jira>, please set a different cookie name for JIRA by following option 2 in this guide: [](https://confluence.atlassian.com/display/CONFKB/Logging+into+Another+Atlassian+Application+Logs+Me+Out+of+Confluence)<https://confluence.atlassian.com/display/CONFKB/Logging+into+Another+Atlassian+Application+Logs+Me+Out+of+Confluence>

Best regards,

Felipe Alencastro


author: Mohsen Kardani
body: Hi,

We are running confluence and Jira on two different servers on AWS, with google SSO for authentication, and we still get this error from time to time on the confluence!

Can you help plz.


author: Oupa Monareng
body: Hi Guys,

Sometimes this is caused by the browser you are using (commonly google chrome). I cleared my browser cache and restarted my browser and everything worked as normal again.

Hope this helps


author: Pascal T. NTConsult
body: Hi Felipe,

thanks for the links. In hope, these Workaround can help us, we have finished them . But now, Jira an Confluence dont do thier work. A white blank screen is the result.

JIRA and Confluence has the same IP, but diffrent ports. It is a solution to give JIRA and Confluence a register in DNS with a FQDN?

Example:

[jira.example.com](http://jira.example.com)= 10.7.5.33:8080

[conf.example.com](http://conf.example.com)= 10.7.5.33:8090


author: Richard Alanis
body: We're in exactly the same postion. We're running JIRA v5.2 and are evaluating Confluence v5.5.2 on the same server. We're getting a popup window in JIRA stating "Your session has timed out". If the user logs out from Confluence they are able to work in JIRA without any problems.

What information can I provide that will help you help us figure out what's going on? Thank You...


author: FelipeA
body: Hi Simon,

Are you running Confluence and Jira on differente servers? This error message sounds like you have a clock difference between Jira and Confluence, can you please check that?

Best regards,

Felipe Alencastro
Word import fails: Content encoding error, unvalid form of compression
Asked by Steffen Heller:

Hello,

I have a very big word document that I need to import into confluence. The import doesn't work as expected and I can't figure out what is wrong. I am hoping to get some hints what could help to solve the problem.

The word file is about 150 MB big and contains lots of images. The import sometimes works and sometimes not:

The import**fails** with an error message saying "content encoding error. The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression."...

* ...when I import the whole document and use the option "split by heading" (my ideal approach)

The import sometimes **works** ...

* ...when I do the same as above but do not split the document by headings or
* ...when I take the document, split it in parts beforehand and only import a smaller segment of the whole document

Ideally, I would like to import that whole document and automatically split it by headings (variation 1). Some workaround would be okay if I only knew where to start.

Does anyone have an idea where the root of my problem is?

More specifically: Does it have to do with the big size of the document, with the number of images included, is there some problem causing content somewhere inside the document (that I would have to find and erase), or what else?

Thanks for helping.


Answers:
author: Steffen Heller
body: Okay, examined the word document more closely:

It seems there are some strange code bits coming from the original source causing the problems. Not fully confirmed yet, but probably the topic is nothing that must be discussed here.


Tags: import

ms-office
Confluence and iPad requests
Asked by Silpi Chalasani:

Hi, We are trying to access confluence from an iPad, however, it throws a "the page cannot be reached or does not exist" message. Does Confluence handle web requests coming from a desktop and tablet differently?


Answers:
author: Silpi Chalasani
body: We finally figured out what the problem was. Luckily, it had nothing to do with Confluence. We found out that there was a firewall rule that was blocking traffic to the server when accessing from a mobile device. Was a simple fix that haunted us for so long!

Thank you for taking the time to review the question and providing suggestions.


author: William Zanchet [Atlassian]
body: Hi Silpi,  

In our code we have a flag that checks from each browser and device that comes the request. If it's mobile, it redirects to our Mobile version, otherwise go to the default website. It's a plugin that handles it, you can find more information digging on the following path:  

/confluence/WEB-INF/atlassian-bundled-plugins  

You will find confluence-mobile-7.1.jar

You just need to untar that jar, play with the code, then compile back. Or if you just want to understand the file, you can just open and read the code.   

Cheers,

WZ

comments: author: Silpi Chalasani
body: Thanks William. Does the mobile version work out of the box? or do we need to configure something? I have a feeling our mobile version is broken and hence throwing an error.

I'll also look at the jar file and see if we can send it to the desktop version by default even if coming from an iPad. I hope that's possible.


author: Silpi Chalasani
body: Sorry, one more question. Should the confluence-mobile-7.1.jar be listed on the About Confluence page under Help section?

In otherwords, is there a way to see all the installed plugins?


author: Davin Studer
body: Confluence does have a mobile theme ... maybe some issue with that?

comments: author: Silpi Chalasani
body: Thanks for the response Davin. That is what we are suspecting. Would you have more info on how it handles, what what files it calls etc. I am looking at confluence documentation for mobile theme but can't seem to find the technical bits.


Tags: confluence-administration
How do I list page attachments on each confluence page?
Asked by Sorin Sbarnea (Citrix):

I am looking for enabling an list of attachments for each page on latest Confluence (5.5+), somethng that would look more like the attachment listing from JIRA.

If there are no attachments, there should be not list. If there are some, I do expect a list of them at the end of the page.

Now it seems that if a page has attachments it only shows an icon but no list.

I am not looking for a solution that would require modifying each page :p


Answers:
author: Davin Studer
body: You could create a user macro that simply implements the attachments macro only if the page has attachments. Then put the user macro atthebottom of the page decorator and it would show on every page if the page has attachments.

comments: author: Bob Swift (personal)
body: [Attachment Table Macro](https://bobswift.atlassian.net/wiki/display/TBL/Attachment+Table+Macro) is an alternative to the attachments macro that shows nothing if there are no attachments. Adding to the page layout is a good idea.


author: Nic Brough -Adaptavist-
body: Mmm, well, there's the {attachments} macro which will do it, but you have to add it to each page, and it's still there when there's nothing attached.

It sounds like you want a web-item added to do this, but I'm not aware of any plugins that provide such an item. A web item would be part of the space surrounding a page, not part of the page, so it would appear everywhere.

There might be some use in exploring the overall theme you've got in Confluence as well, as some plugins let you customise that quite a bit, and may allow you to embed something in the surrounding space. Off the top of my head, I'd maybe try "Theme Builder", with a panel containing the "attachments" macro I mentioned above

Three points on the idea of using Theme Builder

1. I've not tried this scenario, I'm very rusty on Theme Builder since I specialise in Jira
2. In the interests of openness - I work for Adaptavist
3. Other theme plugins are available, but I've not used them as much as Theme Builder and I really don't know if they might provide this functionality as well


Tags: confluence-administration
Which version of Sharepoint Connect to use with Confluence 5.5?
Asked by Evelyn Lange:

In the moment we are using Confluence 5.4.2 with the add-on Sharepoint-Connector installed in V.1.8.3

We soon want to move on to Confluence V. 5.5.

The Sharepoint Connector add-on lists only compatibility with sharepoint version up to 5.4.4.

When will there be a Sharepoint Connector available for Confluence 5.5?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hello Evelyn,

The latest released version is 1.9.0 Released 20 Apr 2014. Even if this version has been denied as not compatible with 5.5 Confluence, it has been linked into Confluence 5.5 documentation [](https://confluence.atlassian.com/display/CONF55/Confluence+SharePoint+Connector)<https://confluence.atlassian.com/display/CONF55/Confluence+SharePoint+Connector>

In my opinion, you could try to use that version in a staging environment.

Hope this helps,

Fabio

<br />


Tags: sharepoint
We need to move our confluence to cloud
Asked by Sreejith Bhaskaran Nair:

Hi , Now our confluence running in one of our lockal server . But we are planning to move this confluene to cloud with out loss any data . So let me know if any way to move this to cloud and what will be the cost for this

Regards ,

Renjith


Answers:
author: Nic Brough -Adaptavist-
body: Define "cloud"

If you mean Atlassian's OnDemand offering, then have a look at [](https://confluence.atlassian.com/display/AOD/Importing+wiki+data)<https://confluence.atlassian.com/display/AOD/Importing+wiki+data>, but "cloud" could mean almost anything other than "hosting it ourselves". If it is another hosting company, then that link is likely to be useful, but you'll need to check with them.

As for costs, you need to check that with the provider too. Again, for OnDemand, try [](https://www.atlassian.com/software/confluence/pricing)<https://www.atlassian.com/software/confluence/pricing>


Tags: confluence-administration
Confluence auto-numbering using a pre-defined taxonomy?
Asked by John Owen:

Is there a tool within Confluence to manage requirements/stories along a pre-defined taxonomy? For example, I want to manage the below, and auto-number (re-index) if there's a change. If I remove feature X below, the numbering re-aligns in Confluence, and ideally Jira too?

1.1 Top feature

1.1.1 Next level down

1.1.1.3 Another level down

1.1.1.4 Feature X

1.1.1.5 Feature Y

1.1.1.6 Feature Z


Answers:
author: Hans-Christian Riehl
body: Do you mean something like this?  

<https://marketplace.atlassian.com/plugins/nl.avisi.confluence.plugins.numberedheadings>


Tags: number
Lining up 2 zen foundation tabbed sections next to each other
Asked by Daniel Samuels:

I am running into an unusual issue. I am designing a new layout for a page in Confluence using Zen Foundation.

I want to have two tabbed sections that sit side-by-side, but when I make the 2nd section into a tabbed section the tab is being pushed down below the other section.

For instance, in the screenshot below I have tried to make two tabbed sections next to each other, but when I make the section on the right into a tabbed section it gets pushed below the tabbed section on the left, so basically the 'City Quick Links' tab and section is being pushed too far down - I want the tabs from both the sections on the left and right to line up at the top.

<br />

Anyone know how I can do this?

![](../../upfiles/Lining_up_two_tabbed_sections.jpg)

Thanks,

Daniel


Answers:
author: Kelli Hoyt
body: Hi Daniel,

As explained in the support ticket, this is a known issue with side-by-side floated tabbed-sections, and we are tracking a possible fix for future release.

Thanks,  
Kelli


author: Daniel Samuels
body: Thanks Kelli - I have created a supprot ticket for it in your system.

Best,

Daniel


author: Kelli Hoyt
body: Hi Daniel!

Please open a support ticket on this topic: brikit.atlassian.net  
(you can just copy and paste the above information.)

We'll communicate there, and then I'll copy the outcome here.

Please include your current versions of Zen and Confluence.

Thanks!

-Kelli


Tags: addon-com.zenfoundation

layout

page
Confluence dashboard
Asked by David Dean:

Hello,

I just purchase a license to Confluence on-demand.

The screen shows Welcome, Licenses, Evaluation, how do I navigate to the confluence dashboard?

There is nothing in the top left hand corner..


Answers:
author: David Dean
body: Mauro Answer was correct. Thank you. Yes, I was only logged in to atlassian


author: David Dean
body: Only logged in to Atlassian not confluence. Didn't realise there was a seperate login.


author: Mauro Badii
body: Hi David,

I believe you are in [my.atlassian.com](http://my.atlassian.com)still. To navigate to the new instance, manually go to the URL that you assigned to the instance when creating it. It will have the form of: [instanceName.atlassian.net](http://instanceName.atlassian.net)

Cheers,  
Mauro


Tags: cloud

confluence-cloud
the export tools can not export PDF within Chinese character
Asked by Bob Lai:

I try to export a page with some traditional chinese characters. but the export result seem missing the chinese in the PDF. I had search the discuss before and it seem had been resolved in 4.x.

Need some help to export the PDF within chinese characters


Answers:
author: Mauro Badii
body: Hello Bob,

To generate the PDF with the chinese characters, you'll need to upload the fonts to the instance by following [](https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language)<https://confluence.atlassian.com/display/AOD/Creating+PDF+in+Another+Language>and since you are OnDemand you'll need to create a support request at [support.atlassian.com](http://support.atlassian.com) with the fonts you'd like to upload.

Cheers,  
Mauro


Tags: cloud

confluence-cloud
How to add an editable document to a confluence 4.3 page?
Asked by Noureddine EL WARDI:

Using WebDAV?


Answers:
author: Bruna Griebeler
body: Hi there,

You may use [WEBDAV](https://marketplace.atlassian.com/plugins/confluence.extra.webdav)or [Office Conenctor](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.extra.officeconnector) for that matter.

Any specific type of file that you need to edit?


Tags: confluence-administration
Notification box is not fully translated
Asked by Frederik Teuber:

Hi,

we're using the german language pack from atlassian translations and now have the problem, that the elements in the notification box are not or just very poor translated. For us it is an important factor concering user acceptance that everything is well translated. An example: When a user shares a page confluence displays, that there is a new notification, which is something like 'PersonXY shared Pagename'. This textelements are not or just very poor translated, especially when a user shares or comments a page or another user is mentioned on a page.

There is a bugreport on this ( [](https://jira.atlassian.com/browse/CONF-33460)<https://jira.atlassian.com/browse/CONF-33460>). If you're experiencing the same problem, even when using another language, please vote for this.

I would be interested in how other organisations or companys, that don't use english as standard language, deal with this problem? Any help would be great!


Answers:
author: Frederik Teuber
body: update: just found [](https://jira.atlassian.com/browse/CONF-33135)<https://jira.atlassian.com/browse/CONF-33135>. There is a textkey, but the translation is missing in the language pack. Please vote!


author: Frederik Teuber
body: Thanks for the quick responses!

I have already tried to translate it myself and also checked the InProduct Translation Plugin, but my problem is to identify the relevant textkeys. My suggestion is that the elements in the notificationbox don't have an i18n-key, which I could translate (If I'm wrong, please tell me!). The support told me, this might be a problem at code level.

I can't imagine that there isn't a non-english-speaking company, which already has tried to find a solution for this. Having this language mix is quite strange for our users.

comments: author: mvolkmar
body: We did some reverse engineering of the IPT and found out that some keys in notification box where just forgotten:

<br />

com.atlassian.mywork.providers.confluence.blog.share.title={user} teilte {title}  
com.atlassian.mywork.providers.confluence.blog.share={0} teilte {1}

Other strings in notification box can be translated using IPT:

<br />

date.friendly.about.x.hours.ago=vor etwa {0} Stunden

So it does not seem to be a general issue. For us it seems like Atlassian has just forgotten to make some strings in notification box translatable via IPT.

Maybe this could be fixed with next release ?


author: Timothy
body: Have you taken a look at this ([](https://confluence.atlassian.com/display/TRANS/Atlassian+Translations)<https://confluence.atlassian.com/display/TRANS/Atlassian+Translations>)?


author: salehparsa
body: Hi Frederik,

Sorry to hear about your issue! :(

I understand your concern about translation problem in language pack.

I would like to recommend you to take a look at [**this KB**](https://confluence.atlassian.com/display/TRANS/Atlassian+Translations)maybe it can help you to solve your problem while you are waiting for our developer to solve the problem.

Cheers,

Saleh