youngmon/atlassian-qna huggingface dataset:
Confluence Crazy Template Idea.
Asked by Damian Ball:

Hi Everyone,

First time poster, long time confluence fan.

I work for an IT Services provider and we rely very heaily on confluence for our client documentation. We use it pretty well with lots of Data being pulled into confluence from our Remote Management tool, and our ticketing system. It all works well, and all is well managed through templates etc.

I'd like to take things one step further though. The challenge we face is that if we want to , add a new field or table to our client documentation, we currently add it to the template, so any new client documentation has it, but we need to then go and add the change manually to our many hundreds of existing clients documentation. Really frustrating!

What I'd really like to be able to do is get my technical staff to set up some sort dynamic template whereby if there is an update on the template, it automatically populates the change to all the client documentation pages (assuming we merge all our existing data into the new dynamic template). We could then run reports on areas with missing data and update our info easily and methodically. This would signficanly reduce documentation overhead on our business. I'm not terribly technical, so please excuse me if I'm not making sense.

Any advice is appreciated, and I welcome Questions if you need more detail.

Thanks,

Damian


Answers:
author: Bob Swift (personal)
body: Have you tried live templates from the [Scaffolding plugin](https://marketplace.atlassian.com/plugins/net.customware.confluence.plugin.scaffolding)?


author: CharlesH
body: Bob's suggestion is the way to go here.

To get an insight into the use of Scaffolding, you can read this blog article where we describe how we've used Scaffolding to construct a company Glossary which is easily maintained.

<http://blogs.atlassian.com/2013/01/how-to-building-a-company-glossary-with-confluence/>

The [Reporting plugin](http://marketplace.servicerocket.com/product/reporting-plugin)from the makers of Scaffolding will help you in analysing which pages have missing data.


Tags: template
PDF Export, Having Different Title Pages for Different Exports
Asked by Alex Sanville:

I have multiple different groups using Confluence to create system specifications. The issue is when they go to publish a PDF there is only one Title page for PDF Export. I would like a way so that it automatically generates the correct title page when they do the PDF export. Is there a way to do this?

I was thinking at the very least that there might be a way to comment out items in the PDF layout box. That way I could keep a bunch of commented out title pages and just uncomment the one that is being generated. Its not a pretty approach but it would get the job done.


Answers:
author: Steffen Heller
body: @Alex:

In the "PDF Space Export Title Page" you can use standard html comments like this: \<!-- This text is commented out --\>. If this is enough for you it will work.

comments: author: Alex Sanville
body: Thanks that works.


author: HosseinA
body: Hi,

Please visit the link below to customize the title of the PDF export.

<https://confluence.atlassian.com/display/DOC/Advanced+PDF+Export+Customisations#AdvancedPDFExportCustomisations-AddingaDynamicTitletotheTitlePage>

comments: author: Alex Sanville
body: I see that works for a title but there is still no provision for a Document Revision. Custom picture for each title page etc.
Mark certain users as not viewable in people
Asked by Davin Studer:

We currently us Active Directory as our main user directory. Most of the users that are pulled over via the AD sync we want to be viewable in the "People" section. However, there a handfull that we do not want viewable in "People". These are basically service accounts. Is there a way to specify that certain users will not show up in "People"?


Answers:
author: Davin Studer
body: So, I wrote a Speakeasy extension to highjack the people directory page. It hides the default search box and will put in search syxtax to remove people I don't want to be seen. I then created my own search form that when the submit button is click it gathers the data in the fields creates the correct search sytax(making sure to still exclude people I don't want to show). It works pretty decently.


Tags: confluence-administration

hide

people-directory
Is anyone having an issue with the macro @Mention?
Asked by Manessa Hall:

When I try to use it for a new user, then it is not allowing me to mention them. The @Mention works for our other users though.


Answers:
author: Manessa Hall
body: Here was our answer: We did a re-index for the product, and it corrected the @mention macro.


author: William Zanchet [Atlassian]
body: Hi Manessa,  

The mention feature rely on Confluence's index. If we have a malformed index, we can have problems trying to find users when we use such feature. This problem usually happens after an upgrade or a Confluence that is running for a long time. To fix the problem, we need to do a rebuild of content indexes from scratch.  

I hope this helps.  
WZ


author: Manessa Hall
body: We did a re-index for the product, and it corrected the @mention macro.


author: Manessa Hall
body: We did a re-index for the product, and it corrected the @mention macro.


author: Daniel Jonsson
body: Have you checked "Browse Users" under "Global Permissions" and made sure that the correct groups are added?


author: Daniela Scheiwe
body: Hi! Do you use external user management? If yes, a user directory sync might solve the problem!
Changing email address
Asked by Clark Bacala:

How do I change my email address in [www.atlassian.com](http://www.atlassian.com) website?


Answers:
author: Jeff Thomas
body: According to the FAQ, you are not able to change the email address of your Atlassian ID - <https://id.atlassian.com/about/faq#cat3q7>
> No, it is not possible to change your Atlassian ID email address.
>
> If you need to transfer product licenses from one account to another, you can follow the instructions [here](http://www.atlassian.com/licensing/purchase-licensing#managingmyaccount-1). If you're having trouble, please feel free to [contact us](http://www.atlassian.com/company/contact).


author: Simone Longoni
body: Hi!  
Now that the various accounts (Confluence, My Atlassian, Support, Documentation, Answers, etc) have been merged, I cannot find the option to change email address in any of the various connected sites.  
If it makes sense NOT to have it on Atlassian ID, for other sites it should be present...


Tags: email
Blueprint addon Issue
Asked by Amel Belacel:

Hello,

I have just downloaded and installed the Blueprints addon.

When I try to create a 'decision' or a 'meeting note' and then click next, it just seems to load endlessly but never goes forward.

Did I miss something in the set up?

Thanks

Mel


Answers:
author: Amel Belacel
body: thanks


author: HosseinA
body: HiI recommend that you create a support ticket in <http://support.atlassian.com> in order to sort this out.


Tags: confluence-administration
Changing usernames in Confluence 3.5
Asked by St?phane Genin:

Hi,

Due to an LDAP reconfiguration, we had to change the usernames directly in the database of Confluence 3.5.6.

The procedure we used works pretty well, except that we have an issue with the personnal spaces.

In the SPACES table, the personnal spaces named \~oldusername are now named \~newusername. However, no one is able to browse the space until the owner logs in. That means that just after the switch of the usernames, as soon as we click on a username, we're redirected to a page named "Page not found". The avatar is a question mark.

As soon as the user logs in, the personnal space is available to everyone, just as before the switch.

Does someone understand this behaviour, and how to fix it without having to tell everyone to log in?

Thanks

St?phane


Answers:
author: St?phane Genin
body: We found the solution. We just had to reindex after removing the index directory.


Tags: confluence-administration
How can I add existing users to confluence?
Asked by Andy Watson:

I have just added Confluence to our package, I want to be able to add and mention members of the team but they don't appear in the search lists. I've given them access to the application, the only options i see available are to send them an email invitation. But i am assuming that will create another user account which i don't want to do.


Answers:
author: Mick Davidson
body: Andy,

I don't have that level of admin access any more, but even though they get sent a email invitation, it's possible for them to ignore some or all of the instructions that would result in them creating a second new user for themselves.

I've done this in the past. We created the users and added them to their groups, then sent them an email invite that explained how to avoid creating a new user.

You can test this yourself by creating a test user and emailing yourself. When I was doing this we were on a hosted system (not cloud, not with Atlassian) and were using 4.x.x.

Cheers.


Tags: cloud

confluence-cloud
How do I add two versions of the same Gliffy diagram to a Confluence page?
Asked by Mark Jones:

My gliffy diagram is at file version 10 and is inserted into one confluence page.

I want to include in the same confluence page an additional instance of the same gliffy diagram but this time I want the version 1 image to be shown. I will then have version 1 and version 10 images of the same diagram on the page.

Basically I want to show how the diagram has changed over time.

How do I do this without making a physical copy of the gliffy file at version 1 and then reimporting?

Thanks

Mark


Answers:
author: sberthouzoz
body: 1. add a gliffy macro
2. use "the search for a diagram" and select your diagram
3. check the 'Link to Original Diagram' checkbox (the button changes from 'Use as a template' to 'Insert Diagram') and click on the 'Insert Diagram' Button
4. Click on you newly inserted Diagram to display the toolbar
5. Click on the Version Button in the toolbar to select another version


author: Mark Jones
body: Thanks!


author: Mark Jones
body: Can anyone help with this?


Tags: addon-com.gliffy.integration.confluence

gliffy
Where can I find a list of the Confluence decorators?
Asked by H?ctor Gonz?lez:

I want to know if ther is a list of features for this decorators:

atl.userprofile, atl.confluence,... as it is for jira (for example atl.jira.view.issues).

I mean, is there a atl.userprofile.details or something like that to edit a user profile page??


Answers:
author: Matthew J. Horn
body: There is no such documented list, as far as I know. However, you can see a list of decorators in the /confluence/decorators directory on the server. Each VMD file corresponds to a decorator.

The VM files in /confluence/users (including viewmyprofile.vm) are Velocity templates that define how user actions are displayed. These templates are not decorators (they apply decorators), but they do give you control over the output of the various actions.

The one I mentioned, viewmyprofile.vm is probably the one you're looking for.


author: Alex Medved _ConfiForms_
body: Just found this (in 2019) - <https://developer.atlassian.com/server/confluence/using-standard-page-decorators/>
lfDialogMessage routine not working
Asked by Atul Panchavate:

Hi All,

I have used a SIL script in a post function on close transition and want to have a pop-up message on closing the issue. We are using JJUPIN 2.5.4 and lfDialogMessage routine is not working.Could you please tell me how to solve this issue?

Thanks!


Answers:
author: Florin Manaila
body: Hi Atul,

In order for the lf\* routines to work from post-functions, you'll need to associate the project to a configuration, even if the configuration file is empty.

<http://confluence.kepler-rominfo.com/display/JJUPIN/Live+Fields+Configuration>

HTH


Tags: power-scripts
Problem with links in Confluence
Asked by Hakob Simonyan:

Dear Atlassian,

In some cases the URL links in confluence do not work properly, e.g. this link from our internal bugzilla.

http://bugs.tabula.com/buglist.cgi?bug_status=NEW\&bug_status=ASSIGNED\&bug_status=REOPENED\&columnlist=product%2Ccomponent%2Cassigned_to%2Cbug_status%2Cresolution%2Ctarget_milestone%2Cshort_desc%2Cchangeddate\&email1=vavinaya\|mmkrtchya\|nkhurshu\&emailassigned_to1=1\&emailtype1=regexp\&known_name=jzejda%2BTarget\&list_id=39892\&query_format=advanced\&order=assigned_to%2Ctarget_milestone%20DESC%2Cbug_id\&query_based_on=jzejda%2BTarget

I attempted to fix it, but no matter how I try to add the link as a "Web Link" (it viewed as a link) it does not response mouse clicks.

Confluence version: Atlassian Confluence 4.3.7

Please help me to find the reason and figure out this problem.

Thanks in advance,

Hakob


Answers:
author: Christina Schantin [Communardo]
body: Hi Hakob,  

i tried your links with my 4.3.7. demo system. the link from your first post doesn't work with my system as well, but the second link works fine.  

It seems, your system has some problem with url encoding. Unfortunately, i am not an expert for administrating the tomcat server and confluence :-( .

Cheers, Christina

comments: author: Hakob Simonyan
body: Thahnk you Christian,

I tried again and it works for me too.

However, I think this is a Confluence bug and it will be fine to add the support of the encode unsafe characters in Confluence.

If the latest version hasn't the support of it I will fill a ticket on the new release.

Thanks,

Hakob


author: Hakob Simonyan
body: Thank you Christina,  

I tried again and it works for me too.  

However, I think this is a Confluence bug and it will be fine to add the support of the encode unsafe characters in Confluence.  

If the latest version hasn't the support of it I will fill a ticket on the new release.  

Thanks,  

Hakob


author: Christina Schantin [Communardo]
body: Hi Hakob,

in your parameter-list (in the url) you have the following string: *\|mmkrtchya\|nkhurshu\&emailassigned_to1=1*

The pipe symbols ( \| ) are responsible, that the links will not be displayed on the wiki page.

Hope, that will help.

Cheers, Christina

comments: author: Hakob Simonyan
body: Hi Christina,

I think the the issue is not connected with Pipe symbol.  

I tried the following link:   

http://bugs.tabula.com/buglist.cgi?bug_status=NEW\&bug_status=ASSIGNED\&bug_status=REOPENED\&columnlist=product%2Ccomponent%2Cassigned_to%2Cbug_status%2Cresolution%2Ctarget_milestone%2Cshort_desc%2Cchangeddate\&email1=vavinaya%7Cmmkrtchya%7Cnkhurshu  

Here I have changed \| to %7C (to encode unsafe character) and the link also doesn't response mouse clicks.  

Please note that the mentioned link is a valid one and works on my Firefox browser.  

Thanks,

Hakob
Add a license to Gliffy in Confluence
Asked by Appswiz:

I've look at all of the instructions for adding my newly purchased GLiffy license (via the Atlassian marketplace) and I can't see how to do it. The instructions [here](http://support.gliffy.com/entries/21569894-Confluence-Plugin-Installation-Update-Instructions) show an upload add-on button but I can't see one on this screen. I also can't see where to put the license I have copied from my licenses in [my.atlassian.com](http://my.atlassian.com).

Please help.


Answers:
author: RambanamP
body: check this post

[https://answers.atlassian.com/questions/24407/how-to-add-gliffy-license-key](/questions/24407/how-to-add-gliffy-license-key)

[https://answers.atlassian.com/questions/169142/gliffy-license](/questions/169142/gliffy-license)

[https://answers.atlassian.com/questions/21700/gliffy-license-can-t-be-added](/questions/21700/gliffy-license-can-t-be-added)


Tags: gliffy

licence
Error in the migration
Asked by Barbara Harris:

Im doing the first step in the migration:In Atlassian OnDemand, log in as an administrator. At the top right of the screen, choose the **cog icon** ![](https://extranet.atlassian.com/download/attachments/2035616019/CogIcon.png?version=1&modificationDate=1349230910866), and then choose **\<product\> Admin** for the product you are in (for example 'JIRA Admin').

and the page does not load, is getting a loop.  


Answers:
author: Bruno Rosa
body: Barbara, do you mind to raise a suppot ticket at [support.atlassian.com](https://support.atlassian.com) so we can further investigate this problem? We need more info to be able to help you get this sorted out.
Default webdav URL for an on-demand confluence instance?
Asked by Manuel De Jesus:

What is the default webdav URL for an on-demand confluence instance?


Answers:
author: Philipp Kunz
body: Do you have to activate WebDav if it is hosted at [atlassian.net](http://atlassian.net), or is it activated by default?

comments: author: cbenard1
body: Hi Philipp,

It's active by default. You can access it at \<YOUR DOMAIN\>.atlassian.net/webdav


author: John Rizzo
body: This doesn't seem to work. I can login and connect using the https://\<MYDOMAIN\>.atlassian.net/ebdav folder however all I see are the backupmanager and dump_files directories. Were are the spaces I've created?


author: xeronimus
body: same here... any ideas?


author: SL
body: Same here and no answer from Atlassian?


author: cbenard1
body: Hi Manuel,

It's the base url followed by /webdav. For example if your confluence only site is toolbox.atlassian.net/wiki then you'll access webdav at toolbox.atlassian.net/webdav

Thanks

Turner


Tags: cloud
Large space on PDF export - On Demand
Asked by Stef Smith:

Hi

I am using Export PDF to print off a hard copy of a page from Confluence. However when I view the exported PDF there are large gaps on the pages with content pushed onto the next page, sometimes leaving a half page space. I don't know why this is and have tried moving the content around a bit to see if it makes a difference. I have images (about 350 pixels) but the breaks don't always occur before the image so it doesn't seem like its because the image doesn't fit on the page.

Thanks


Answers:
author: Stef Smith
body: Hi  

Thanks for the response. I found a work around after i posted. I didn't have a table of contents but i did have bullets and i noticed if i removed them then it resolved the issue. Not very useful though as the bullets are handy for us.  

Thanks  

Stef


author: hsuhailah
body: What is the version of your Confluence and Confluence PDF Export (you can check this from Confluence Admin \> Manage Add Ons) \> System Plugins ?

Sounds like you might be affected by this bug: <https://jira.atlassian.com/browse/CONF-28252> Do you happened to have Table of Content in the page?


Tags: pdf

pdf-export
Cancelling Gliffy. Will my gliffy images still be viewable?
Asked by Scott Marshall:

I am planning on changing to a different diagramming plugin for our OnDemand Confluence. If we cancel gliffy, what happens to all the images we already have in gliffy?

Will they not be viewable anymore?


Answers:
author: Michael Knight
body: Without a valid license, Gliffy will still display images but not allow you to edit them. It will also display a message at the bottom of the page about Gliffy being unlicensed.

You may need to re-enable the Gliffy plugin after you cancel it to achieve this.


Tags: cloud

confluence-cloud
Restricting access to some users (confluence)
Asked by Rahul Aich [Nagra]:

Hi All

I have confluence 4.3. Recently a few users joined our organisation and we want to restrict their visibility only to one space that they are working on.

The problem is the moment i create their account they become member of group confluence-users and get access to all of our spaces which allows confluence-users to access their space.

And if i remove their subscription from confluence-users group then they can no longer see any space (irrespective of if i give explicit access to that user for a particular space)

How can i restrict their visibility only to one space?

Rahul


Answers:
author: HosseinA
body: Hi, how about removing them from confluence-users and adding them to a new group (just for them ) with "can use" permission in global permissions, then in the space that you wish them to work with, set the permissions right so that they can use the space.

comments: author: Mick Davidson
body: Hossein,

Is that possible? I thought all users were automatically added to the Confluence Users group and couldn't be removed from it.

Cheers.


author: Mick Davidson
body: Rahul,

If you go into the admin pages and look at Permissions you will see that the confluence-users group is added by default.

If you remove that group, then only the groups and individuals who have permission to see the spaces can see them.

This means you'll probably have to remove the confluence-users group from all your spaces to make sure permissions are applied properly. Cheers.


Tags: confluence-administration
chart plugin update to 2.0.4 fails
Asked by Christoph Wild:

I am trying to update the Chart Plugin from 2.0.2 via the add on manager. The update fails with "An unexpected error occurred. Refer to the logs for more information."

The logs in /opt/atlassian/confluence/logs/ contain no further information.


Answers:
author: Karl Royer
body: I had this issue - found it was due to the mysql max_allowed_packet was being exceeded. Changed \[mysqld\] section of my.conf to have

max_allowed_packet=16M

fixed problem.

comments: author: John Norton
body: Thanks for posting!! this was exactly my problem.


author: hsuhailah
body: Can you find atlassian-confluence.log in the Confluence home directory? Confluence Home directory is defined in \<Confluence install folder\>/confluence/WEB-INF/classes/confluence-init.properties file.

Did you encounter the same issue trying to install/update other plugins via the manager? How about manually download the plugin jar from <https://marketplace.atlassian.com/plugins/confluence.extra.chart> and manually upload it from the manager via "Upload add-on", will it works?

Also, ensure that the url you use to access Confluence via the browser matches the url configured in Confluence Admin \> General Configuration \> Base URL. This url mismatched could cause a failed plugin installation/update too.


Tags: confluence-administration
Export to PDF
Asked by Patrick_Vanhoof:

Is it possible to export a page to PDF without the reactions/comments? I want to export only the content of the page. Otherwise I would have to delete all reactions before doing the export.


Answers:
author: Steffen Heller
body: I think exporting comments is only possible for space exports (but not for single page exports):

Using Advanced \> PDF Export you can choose between

* Normal Export  
  Generates a PDF file of all pages and blog posts in this space, including comments and attachments.
* Custom Export  
  Generates a PDF file of selected pages based on options that you choose from below.

comments: author: Patrick_Vanhoof
body: For HTML and XML you have the option to export comments with the custom export, on custom PDF export this option is not available. Strange...


author: Patrick_Vanhoof
body: *Using Advanced \> PDF Export you can choose between*

* *Normal Export*  
  *Generates a PDF file of all pages and blog posts in this space, including comments and attachments.*

As far as I can see reactions are not included...


author: Johannes Schneider
body: I can't find the comments after succesfully exporting to HTML including "comments"-option.

where are the comments?


author: Patrick_Vanhoof
body: Yes, you're right ;-) My mistake.


author: Steffen Heller
body: As far as I know PDF export does automatically not include comments. Did you experience something different?

comments: author: Patrick_Vanhoof
body: And the other way round: can I include reactions in the PDF export of a page?