youngmon/atlassian-qna huggingface dataset:
Calculating between Weeks and Days Table Transformer
Asked by Holly Louise Perry:

Hi!

I have a table in which I would like to calculate the difference between Weeks/Days/Hours/Minutes in the "Average Time In Backlog" and the "Average Time Created To Backlog" columns, and I was wondering if that is possible using Table Transformer/SQL.

|    Date     | Number Of Issues | Average Time Created To Backlog | Average Time In Backlog |
|-------------|------------------|---------------------------------|-------------------------|
| 01 Jan 2022 | 61               | 20w 3d 7h 33m                   | 48w 5d 5h 7m            |
| 01 Feb 2022 | 68               | 20w 6d 9h 1m                    | 43w 4d 25m              |
| 01 Mar 2022 | 77               | 23w 2d 12h 15m                  | 38w 6d 17h 28m          |

This is my query, and I've tried varying Formatting options, but I can't seem to get it to work.

SELECT T1.'Date', T1.'Average Time In Backlog', T1.'Average Time Created To Backlog',  
(T1.'Average Time Created To Backlog' - T1.'Average Time In Backlog') AS 'Difference'  
FROM T1

Any help would be greatly appreciated! :) Thank you so much!   
Best, Holly


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi [@Holly Louise Perry](/t5/user/viewprofilepage/user-id/5081779) ,

Please add the "FORMATWORKLOG" function before counting the time difference:

SELECT **FORMATWORKLOG** (T1.'Time 2' - T1.'Time 1') AS 'Difference'  
FROM T1

Besides you may go to the [Table Transformer](https://docs.stiltsoft.com/display/TFAC/How+to+use+Table+Transformer+macro?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macro settings -\> Settings tab -\> Set worklog settings menu and check the parameters according to your case.

comments: author: Holly Louise Perry
body: This is great! Thank you! Do you happen to know if there's a way to calculate a percentage of change between time (ie increase in time or decrease?)  

I've done this with regular numbers in the past, but not with time. Here's the code I used for when I've done it with numbers (TT1 \& TT2 were numbers).

SELECT TT1.\*, TT1.'Date',  
TT2.'Week' AS 'Previous week',  
((TT1.'Overall Bug Badness Score'-TT2.'Overall Bug Badness Score')/TT2.'Overall Bug Badness Score')\*100 AS 'Weekly Change'  
FROM T1 AS TT1  
LEFT JOIN T1 AS TT2 ON TT1.'Week' = (TT2.'Week' + 1)


author: Katerina Rudkovskaya [Stiltsoft]
body: Hi [@Holly Louise Perry](/t5/user/viewprofilepage/user-id/5081779),   

To count percent for the case, try to remove the "FORMATWORKLOG" function and create a required formula as you would do for regular numbers. It may look like this, for example:  

SELECT \*,  
(T1.'Time 2' - T1.'Time 1')/T1.'Time 2'\*100 AS 'Percent'  
FROM T1  

Then you may go to the Settings tab and choose how many decimal places you want to show.


author: Holly Louise Perry
body: Thank you so much! I was concerned that time wouldn't do it. This worked perfectly! Thank you both! :)


Tags: table-transformer

confluence-server

filter

server

sql

table

table-filter

table-filter-and-charts
Problem Authorises Power Ups (Processes & Planyway)
Asked by Jo Regis:

I have tried to add both of these power up to a board but having no luck. I tried to add a few screenshot but a warning message about having more than 50k characters popped up, so I hope the written info is enough to get some help.

PS. I have tried Trello's advice for problems browser problems found here <https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello>

I normally use chrome, but also tried in safari with no luck.

1. After I add the power up a tutorial/ setting box with how to slides pops up

One of the slides ask you to click authorize to allow access to my boards

2. The following page opens in my web browser. The URL starts with

<https://trello.com/1/authorize>? Plus a loads of letters, number \& symbols

I scroll to the bottom and hit ALLOW

3. The URL changes and starts with

<https://app.processesfortrello.com/welcomeWizard.html>

Plus a loads of letters \& number

And I just get these scrolling grey balls. Nothing appears even hours later.

I get the same for Planyway, with different URLs of course.

PLEASE HELP


Answers:
author: Alex W
body: Hi Jo, this sounds like issues with authentication with our third-party power-ups. If you've successfully enabled these power-ups on your board, I think you should reach out to the perspective support teams for the power-ups to see if they can assist. Their emails are:

* Processes for Trello: trello-contact@processes.ai
* Planyway: support@planyway.com

comments: author: Jo Regis
body: Thank you.

I did originally contact Planyway and they said the problem was not on their side.

I went back to them and looks like I needed a chrome extensions.

<https://chrome.google.com/webstore/detail/planyway-calendar-time-tr/kkgaechmpjgbojahkofamdjkaklgbdkc>

Not sure why that isn't noted anywhere Or automatic. Anyway problem solved. I will now contact processes


author: Alex W
body: Hi Jo, they should definitely note that in the page in Trello for their power-up, if they haven't already!


Tags: planyway

process
Delete lables
Asked by Dan:

I am a new user. I added a label to a card on the calendar. I what to use the color to track status of tasks. I added a new label (as a completed task) to the card, I then wanted to delete the original label (open task). I do not see a way to delete a label.


Answers:
author: Brittany Joiner
body: [@Dan](/t5/user/viewprofilepage/user-id/4578141) just click on the pencil next to the label and you can delete the text, which will clear out / delete that label!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/162687i2D70A9F1F169CF09/image-size/large?v=v2&px=999 "image.png")

comments: author: Dan
body: Thank you for responding Brittany,

I did not use any text. Only the color. I want to remove the color label from a task on the card in the calendar as the color indicator is no longer valid for the card. The only option I appear to have is to add another label but not remove the first label.

/Dan/


author: Brittany Joiner
body: [@Dan](/t5/user/viewprofilepage/user-id/4578141) you should be able to just click the label that is checked (meditations in the example above), and it will remove it from that card. If you want to remove labels from multiple cards at once, you can use the Bulk Actions power-up


author: Dan
body: Got it now! Thank you Brittany.

It was not obvious. For clarification (if others look at our post).

Open the card.

Click on the label.

Look for a small white check-mark on the label already on the card.

click the white check-mark and it goes away.

The label is no longer on the card.

Wonderful!

I did a work around where I deleted the entire card and recreated it so I could place the new status label on it.. Your way is way easier


author: Brittany Joiner
body: [@Dan](/t5/user/viewprofilepage/user-id/4578141) good callout! Glad to help!


Tags: calendar

label
Butler Time only automation
Asked by Vo Anh Tuan M?ra:

Hey guys,

is there a way to set a time rule in Butler for every incoming card to be due on exact hour - for example 12PM without the necessity to set up a due date as well?

Thanks.

Mira T.


Answers:
author: Brittany Joiner
body: [@Vo Anh Tuan M?ra](/t5/user/viewprofilepage/user-id/4578077) i think if you create a rule with this logic, it will do that

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/162689i064F536D5A195BA4/image-size/large?v=v2&px=999 "image.png")
Is there a way to add sub-tasks and/or notes to items in a checklist?
Asked by Josh Anthony:

I would like to be able to comment on or add sub-tasks to items in a checklist. Is this possible? If not, is there a workaround for this? Thank you!


Answers:
author: Hannah Humbert - Simpla Workflows
body: No, it's not possible natively. A workaround would be to convert the check-items into linked cards. That will generate a card for you to populate information into. It does mean you'll end up with more cards on your board, but perhaps you could have a dedicated list to hold these subtask cards. Taking it a step further, you could collapse that list using the collapsible list chrome extension.

[Here's an article](https://help.trello.com/article/1165-task-dependencies) talking about how to turn check-items into linked cards using Butler.

comments: author: Josh Anthony
body: Thank you!


author: Brittany Joiner
body: [@Josh Anthony](/t5/user/viewprofilepage/user-id/4578262) something i like to do is use markdown in the checklist items to help format them. for instance I'll sometimes bold the first part (like a title) and then give more details afterwards in Italics, or use links to link to more details about that item elsewhere.

Or sometimes I'll create multiple checklists on a card and group the subtasks together in their own checklists on that card!

Hope this helps!
How to automatically update all cards at once
Asked by Lori Werner:

We use Trello as an instruction set for our employees. Each client has a Trello board and the employee checks off the tasks as they go through them. However, sometimes we make updates to the instructions. Is there a way to push out the updates to all of the Trello boards at once (vs now we are copying and pasting every update to every board individually, which is very time consuming).

Any suggestions on how to do this?


Answers:
author: Iain Dooley
body: [@Lori Werner](/t5/user/viewprofilepage/user-id/4448375) are the instructions cards? Or are they in checklists? You can create an API automation easily enough to publish either to a bunch of boards, but there's no "generic" solution to keep them in synch.

For example you can automate it so that when a new card is added to a list in the template board, the same card is copied to a list of the same name in all boards that are grouped as "Staff Training" using our BenkoBot platform:

<http://www.benkobot.com/>

Unless you or your team are coders you'll need a coder to write it for you, but our low-code platform aims to make that affordable. We can put you in touch with developers to do the work if you like.


author: Vo Anh Tuan M?ra
body: There is a "Bulk Actions" power-up. You can try a trial version but I think it is paid after couple of days.


author: milynnus
body: [@Lori Werner](/t5/user/viewprofilepage/user-id/4448375)

I don't think there is this capability native in Trello.

For cards copied from another card include from a template, by apply code you can automate the process. This done by look at the copyCard action and the sourceCard value.

Not sure whether the same applies to cards in a copied board.

In any case, it would be quite a task to look for those boards and cards to figure out whether to apply an update.
trying to make a rule
Asked by Joury Schobben:

Heey guys,

I'm trying to make a rule where all the cards that are linked to me will be copied to my personal board so i can manage all of my personal tasks easy and with overview. I know the rule should sound something like: '' when a card assigned to me is added to any board by anyone'' and than '' copy it to ...'' but i cant find a way to do it. Is this possible if A: the boards are in the same workspace and B if the boards aren't in the same workspace


Answers:
author: Brittany Joiner
body: [@Joury Schobben](/t5/user/viewprofilepage/user-id/4577714) i accomplished something like this with Zapier once - it's probably possible in Butler automation, but I found Zapier quicker to work with. Just making a trigger for when a card is added and I'm the member, then create that card on x board and add link to original card.

You also could use something like the Unito power-up as it sounds like what you're looking for is mirroring.

comments: author: Joury Schobben
body: awesome thanks for the help i'm looking into both of them, and unito seems to do the job perfectly thank you so much :D [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248)


author: reidt
body: Hey [@Joury Schobben](/t5/user/viewprofilepage/user-id/4577714)  

As [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) mentioned and you should be able to copy cards within the same workspace without much issue using Butler. It is totally possible to accomplish this with Zapier as well if you want to leave the primary workspace but then issues quickly arise as Zapier connections are one way and its easy to end up with 2 boards completely out of sync with each other.

Unito sync's bidirectionally so you can just set it, forget it, and most importantly, work in either workspace without messing everything up.

Good luck!

Reid.

comments: author: Joury Schobben
body: thanks for the help. i'm also trying to get it done through butler, but i cant seem to be able to formulate the code properly.
I can't copy custom fields when copying a card, from mobile
Asked by Giulia Aglaia:

Hello!

Since few days, when I try to copy a card, custom fields do not appear in the copied card.

It only happens on mobile phones, both iOS and Android.

On the other hand, if I copy the card from the PC, it is copied correctly (even the custom fields).

Am I the only one that happens to?  
Do you know how to solve?

Thank you!


Answers:
author: Ben Dolmar
body: With the roll out of the new standard plan, we received feedback that not everyone wanted custom fields automatically copied. So we recently updated the default so that custom fields need to be explicitly flagged to copy. Starting with the 2021.14, the mobile apps will have a toggle that allows you to indicate that you would like copy the Custom Fields for a card.  

Currently 2021.14 is available in the Android beta. It should be available in the iOS beta next week. You can find more information about signing up for betas here:

* <https://help.trello.com/article/994-trello-for-ios-beta-program>
* <https://help.trello.com/article/750-trello-for-android-beta-program>

I hope this helps. Thanks for using the product.

comments: author: milynnus
body: [@Ben Dolmar](/t5/user/viewprofilepage/user-id/4578073)

Thanks for sharing this.

Will the toggle be available for the browser users?

I cannot find the toggle on a card with CF. It is probably I am a gold customer and not on the standard plan.


author: Ben Dolmar
body: The equivalent toggle is already available on web.  

If you are on a board that has active custom fields, (either because it had the Power Up active before the roll out of the new plans or because it is covered by an appropriate license level), when you copy the card there are checkboxes that allow you to also copy attachments, comments, and custom fields. Note you will only see those checkboxes if you have the relevant item on the card. That is if you don't have any attachments you won't see the attachments checkbox. If you don't have any data in a custom field, you won't see that checkbox.


author: milynnus
body: [@Giulia Aglaia](/t5/user/viewprofilepage/user-id/4577613)

Many of us had custom field power on our boards before Aug 24 and the CF feature is turned on for these boards. But post Aug 24, you need to be on standard plan or higher to have that feature. Perhaps this applies to you.


Tags: card

copy

field
Trello unavaible with firefox, although I can use it with microsoft edge.
Asked by Emir T?RKKAL:

Trello unavaible with firefox, although I can use it with microsoft edge.


Answers:
author: Alex W
body: Hi Emir, we're not aware of any issue with Firefox. Can you raise a ticket with Trello Support so we can investigate? <https://trello.com/contact>


Tags: firefox

ms-edge
How can I add a start date with the api?
Asked by roboten:

Hey,

So I'm creating cards on my board with the API and I use the "due date" but I was wondering how to use the start date the same way?

is it possible?


Answers:
author: David Bakkers
body: Hello [@roboten](/t5/user/viewprofilepage/user-id/3923057)

You set the start date the same manner as the due date, by setting the *start* object to a date:
> {  
> "start": "2022-02-01T21:00:00.000Z",  
> "due": "2023-01-02T08:56:00.000Z"  
> }

You can set it when you create the card, or afterwards by updating the card.

Yes, I know, the *start* object isn't specifically mentioned in the REST API documentation, but then again, not every single object is; you get this from time to time with REST API documentation.

Chances are, if a user configurable object can be found via a GET, then it most likely can also be set via a POST or an UPDATE :)

comments: author: roboten
body: Cool! Thanks man!

I'm pretty new to coding and with rest API. So far this has been my experience coding in another system as well - Feels a bit lazy that I would have to guess my way through?
Using premium in another workspace
Asked by ????? ????????:

Hello! Can you help me if I can use premium from one workspace to a new created one? The old workspace is no longer used. Tell me please how can I do this without extra charge?


Answers:
author: Brittany Joiner
body: [@????? ????????](/t5/user/viewprofilepage/user-id/4577315) i don't know if you can transfer premium between workspaces. You could maybe cancel it on the old workspace and then start it again on the new one?
URGENT - REFUND
Asked by Judy Chu:

Hi,  

Could someone give me a quick contact information so I can reach a dedicated service personnel in terms of REFUND issue? I sent multiple request through contact support center but it's pretty slow.....  

Thanks a lot  
Judy


Answers:
author: Charlie Misonne
body: Hi Judy,

I'm afraid the Atlassian Community is not a better place to ask for refunds compared to Atlassian support.

How many days ago did you create you support request?

And I assume you used the **Contact Support** option on <https://trello.com/contact#/>?


Tags: billing
Checklist Deleted
Asked by James Melvin Claver:

Is there a way to retrieve deleted checklist?


Answers:
author: Brittany Joiner
body: [@James Melvin Claver](/t5/user/viewprofilepage/user-id/4576965) If you go to create a new checklist, does it give you the option to create it from one that's already been created? (Perhaps the deleted one is there? It might not be... but could give you something to try.)

I don't know that there's a way to retroactively apply this and fix right now, but in the future if you use Backups for Trello power-up, you'll be able to "rewind" and go back to a previous state of a board, which I believe would include that checklist. I know this doesn't help right now for this current checklist, but maybe if you wanna add this power-up and see if it helps for the future.

comments: author: Dasha Shakov
body: Thanks for the shoutout, [@Brittany Joiner](/t5/user/viewprofilepage/user-id/1692248) Sorry to hear you've deleted a checklist, [@James Melvin Claver](/t5/user/viewprofilepage/user-id/4576965) Accidental deletions happen more frequently than we think.

The **[Backups for Trello Power-Up](https://trello.com/power-ups/5f68db5b510db84238769710)**, available in the Power-Up marketplace was built for users like yourself. Backups for Trello runs daily, automated backups so if you lose data, you can easily restore it in a few clicks.

If you have any questions, please feel free to comment on this thread or email me directly at dasha@rewind.com.
Bug on Gitlab Power-Up
Asked by Gustavo:

I believe there is a bug in Gitlab Power-Up for Trello. Even though I'm sure the endpoint and access token are correct, the power-up says the endpoint and token are wrong. I tested the api by Postman and it worked perfectly, only Power-Up has a problem.

![Screen Shot 2021-09-29 at 21.00.23.png](https://community.atlassian.com/t5/image/serverpage/image-id/162746i41298FBF15373648/image-size/large?v=v2&px=999 "Screen Shot 2021-09-29 at 21.00.23.png")![Screen Shot 2021-09-29 at 21.03.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/162747iF0D1E21270526ACF/image-size/large?v=v2&px=999 "Screen Shot 2021-09-29 at 21.03.37.png")

![Screen Shot 2021-09-28 at 23.01.38.png](/t5/image/serverpage/image-id/162554i7CA291B2D5D9C9C8/image-size/large?v=v2&px=999 "Screen Shot 2021-09-28 at 23.01.38.png")


Answers:
author: Felix
body: Hey [@Gustavo](/t5/user/viewprofilepage/user-id/4577085) - is your GitLab instance available publicly? Or is it only available on a VPN? I think the GitLab Power-Up may require a publicly available instance, so that the Power-Up's service can contact the GitLab instance.

comments: author: Gustavo
body: Hello [@Felix](/t5/user/viewprofilepage/user-id/853253) . Yes, the GitLab instance is publicly available. Is it mandatory for GitLab to be offered under https?


author: Gustavo
body: ![Screen Shot 2021-09-29 at 22.19.32.png](https://community.atlassian.com/t5/image/serverpage/image-id/162756i6DEC402BFC4449E3/image-size/large?v=v2&px=999 "Screen Shot 2021-09-29 at 22.19.32.png")


Tags: gitlab

power-up
Copy and Paste from List Multiple Fields into Advanced Checklists
Asked by Henry H:

In regular checklist you can copy past a list which will create multiple items under a checklist. As described in "Importing Checklist Items" Link: <https://help.trello.com/article/737-adding-checklists-to-cards>  

Copy Paste Once from a List to create 3 different checklist items  
Item A  
Item B  
Item C  

Does this same type of ability work for Advanced Checklist with the additional fields like Due Date and Assignment with some common separator. For Example  

Copy Paste Once from a List to create 3 different checklist items with Due Date and Assign Populated  
Item A \| 2021-09-01 \| Member A  
Item B \| 2021-10-05 \| Member B  
Item C \| 2021-11-06 \| Member C  

Is this type of copy/paste supported for multiple fields in advanced checklists?  

<br />


Answers:
author: Iain Dooley
body: [@Henry H](/t5/user/viewprofilepage/user-id/4577011) this BenkoBot function would do that for you:

<https://gist.github.com/iaindooley/fa7693d6b55f0e8ea6a3bfd35f78e8de>

You can read more about BenkoBot here:

<http://www.benkobot.com/>

You will probably need a coder to set this up and add or edit automations but we can put you in touch with developers to do that for you if you nor people on your team are coders.


author: milynnus
body: [@Henry H](/t5/user/viewprofilepage/user-id/4577011)

Thanks for sharing is feature.

The trigger options and operations currently does not support advanced checklist other that to add a specific member or set a due date.

If the data goes into each item in a formatted string and you want to turn them into a member assigned and an item due date, can probably use wildcards to extract the data. However, given that you cannot use a data string or member string to set them onto the idMember or due fields, you may have to feed these via http request to some code to handle it for you.

Or simply, iterate through the items and call the endpoint to handle both the extractiing, setting of idMember and due, and reformatting the name of the item.

A law firm create a structure item that looks like :
> "Item ABC is assigned to \<username\> and it is due in \<X\> days"

With that the endpoint use the username and X to find the member id and computed the due date to update the item with new name "Item ABC" and at the same time created a card somewhere with a due date so that a notification will be sent to the member automatically by Trello's notification system.