youngmon/atlassian-qna huggingface dataset:
SmartArt on Wiki
Asked by Tanvi Seth:

It there a way to use smartart on the confluence wiki? Or is there any easy way to make colorful diagrams on the confluence wiki? Thanks!


Answers:
author: Venkatesh Velugubantla
body: Is there a plugin for Confluence that is similar to SmartArt graphic in MS powerpoint? Gliffy does not seem to be having anything like that. Any help here is appreciated.

Thanks


author: hsuhailah
body: Perhaps you can try out these third-party plugins instead:

* [Creately Diagramming for Confluence](https://marketplace.atlassian.com/plugins/com.cinergix.confluence.plugins.creately.CreatelyConfluence)
* [Gliffy](https://marketplace.atlassian.com/plugins/com.gliffy.integration.confluence)

comments: author: marshall_craig
body: Smart Art can create a wide range of text visualisations from simple text bullet points, I believe that Seth is looking for something similar to this. I am also in search so I dont have to create those diagrams in word and then screen grab them into confluence.
Assigning users to Confluence-administrators user group
Asked by Ivan O-Neill:

I am trying to add some users to the "confluence-adminstrators" group.

I am logged into the Confluence Admin portal (i.e., it says "You have temporary access to administrative functions. [Drop access](https://share-icontrol.atlassian.net/wiki/ajax/dropauthentication.action) if you no longer require it. For more information, refer to [the documentation](http://docs.atlassian.com/confluence/docs-52/Configuring+Secure+Administrator+Sessions).")

When I go to Edit Groups under a user and attempt to add them to the "confluence-administrators" group, I get an error saying, "You must have system administrator privileges to add members to group 'confluence-administrators'."

I'm confused because I am logged in as an Administrator on the Confluence Admin portion that requires a separate adminstrator session. What other credentials do I need as an administrator to do this?

I asked the question [here](https://confluence.atlassian.com/display/DOC/Managing+Confluence+Users) but did not get a response.

Thank you.


Answers:
author: Nic Brough -Adaptavist-
body: You do not have the right to add full Confluence administrators, that's restricted to Atlassian.

comments: author: Ivan O-Neill
body: Ah, ok. I created an "administrators" group and gave them the permissions I wanted instead. Thank you for clarifying.


Tags: cloud

confluence-cloud
Log file & entry to know whether Confluence 5.1.4 has completely started?
Asked by Robert Lauriston:

Which message in which log file indicates that Confluence 5.1.4 has fully restarted and users should be able to log in?


Answers:
author: jing_hwa_cheok
body: Hi Robert,

You should refer to the \<confluence-home\>/logs/atlassian.confluence.log . Look for the line **starting confluence** in the log. From there, you will see a series of plugins and enviroment variables that are loaded during start up.

Your Confluence should be up and running after the line **init Confluence ready to server**if there is not fatal error or exception.

<br />

Hope this helps.  

Kind Regards,  
Jing Hwa

comments: author: Robert Lauriston
body: Thanks. That file is in /var/atlassian/application-data/confluence/logs/ instead of /opt/atlassian/confluence/logs/ with the other log files so I missed it.


author: Robert Lauriston
body: Also, there's a hyphen rather than a period in the file name:

/var/atlassian/application-data/confluence/logs/atlassian-confluence.log


Tags: confluence-administration
LDAP Changes during Confluence 4.3 -> 5.1.4 Update
Asked by B_ Normann P_ Nielsen:

After an upgrade, this LDAP Query for AD Users suddenly fails:

```
(&amp;(objectCategory=Person)(sAMAccountName=*)(!(sAMAccountName=SM*)(!(mail=*mailfdqn.eu*))))
```

```
with:
```

```
Test retrieve user : Failedorg.springframework.ldap.InvalidSearchFilterException: Filter (!) cannot be followed by more than one filters; nested exception is javax.naming.directory.InvalidSearchFilterException: Filter (!) cannot be followed by more than one filters; remaining name 'ou=TheCompanyName,ou=Microsoft Exchange Hosted Organizations,dc=mshosting,dc=local'
```

```
After tests, it seems that negations/not's does not work, as in:
```

```
(&amp;(objectCategory=Person)(sAMAccountName=*)(mail=*mailfdqn.dk)(!(sAMAccountName=SM*))
```

```
But this works:
```

```
(&amp;(objectCategory=Person)(sAMAccountName=*)(mail=*mailfdqn.dk))
```

```
 But I need the (!(sAMAccountName=SM*) to limit the amount of users sync'ed
```


Answers:
author: B_ Normann P_ Nielsen
body: Resolution in the newly created KB: <https://confluence.atlassian.com/pages/viewpage.action?pageId=385909189>

My solution became:

```
(&(objectCategory=Person)(sAMAccountName=*)(mail=*mailfdqn.dk)(!(sAMAccountName=SM*)))
```


author: Tiago Comasseto
body: Hi Norman,

You may try this filter:

```
(&amp;(objectCategory=Person)(sAMAccountName=*)(!(|(sAMAccountName=SM*)(mail=*mailfdqn.eu*))))
```

Cheers


Tags: confluence-administration

ldap
Confluence Data Migration; SQL 2005 to SQL 2008R
Asked by Andreas Koller:

Hi,

are the any known important issues by upgrading from SQL 2005 to SQL 2008R?

Thank you,  
Andreas


Answers:
author: jing_hwa_cheok
body: Hi Andreas,

You can refer to this [document](https://confluence.atlassian.com/display/CONFKB/Known+Issues+For+SQL+Server)for all the known issue For SQL server.  

Hope this helps.  

Kind Regards,

Jing Hwa


Tags: confluence-administration
Urgent ! Confluence Pages cannnot be Searched with Customized Advanced Search
Asked by Xiangfei.Li:

Hello there,  

Currently I'm hanging on a servious problem that some confluence pages cannot be searched with customized "advanced search";  

Before, we use the plugin "Advanced Search" to customize our searching function, and it worked fine. However, recently, some newly created pages cannot be searched, only the old pages can. I have tried to restart the service and rebuild the index, but useless. I also checked the log files but there is nothing special. We don't know what to do or what should be checked, So could you please help us?   

Another thing to mention that, we are using the same version for our test system, but there is no this kind of problem. So strange.  

**Background:**   

*There are a lot of pages in the confluence space, and different pages belong to different category. Suddenly, since 29, Jun, 2013, the newly created pages under category "Washing Machine" cannot be searched. As for pages under other categories, they all can be searched.*   

**Confluence version: 3.5.13**   
**Advanced Search plugin : 3.0.11**   
**JDK version: 1.6.27**

The markups we are using can be found here:(search.txt)

Thanks in advance.

Best Regards  

Li


Answers:
author: Xiangfei.Li
body: Current workaround is deleting old pages and creating new ones, then rebuild the index.


author: hsuhailah
body: Possibly Confluence index is broken. Try to [rebuild indices from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) and see if that helps.

comments: author: Xiangfei.Li
body: Hello Hanis,

Thanks for your information, actually I have tried to rebuild the index from scratch, but no use.

I suspect that indexing of the newly created pages is failing, but what I cannot understand is that if the index failed, then why the pages under other categories can be searched? Do you have any sense about this? Thanks. :)

BR

Li


Tags: confluence-administration

search
Downloading backup with Confluence 5.1
Asked by Robert Lauriston:

I followed the instructions on this page to enable backup download:

<https://confluence.atlassian.com/display/DOC/Manually+Backing+Up+the+Site>

But I still don't get prompted to download the file.


Answers:
author: hsuhailah
body: I just tested this out in Confluence 5.1.4 and it's working perfectly fine. Let's double check if the value of property `admin.ui.allow.manual.backup.download` is successfully set to '`true`' in confluence.cfg.xml and you have restarted Confluence after making the changes. The result would be something like this:

Back Up Confluence Data {#toc-hId-1899515085}
=============================================

Backup Successful {#toc-hId--849155381}
---------------------------------------

The backup was successfully created at **C:\\data\\Confluence514\\temp\\xmlexport-20130717-211009-1.zip**. This file will be deleted in 24 hours.

You can download the backup [here](http://localhost:8514/download/temp/xmlexport-20130717-211009-1.zip).

comments: author: hsuhailah
body: testing to see if my comment is showing or otherwise


author: Robert Lauriston
body: Something is screwy about the comments in Firefox. I had to switch to MSIE to post.


author: Robert Lauriston
body: The property value was wrong, I did something wrong on the server side. It's working as documented now.


author: jing_hwa_cheok
body: Hi Robert,

is this what you did {{Confluence Admin\>\>Backup \& Restore \>\> Back Up}}.

You should see a interface like the one in the screenshot below.

![](../../upfiles/example_9.png)

If the you have check the {{Archive to backups folder}}, the backup should been saved in the \<confluence-home\>/backups folder. Else it should be located in the \<confluence-home\>/temp folder.

Kind Regards,

Jing hwa

comments: author: Robert Lauriston
body: The docs say I should be able to download the file. There's no mention of just changing the path to \<confluence-home\>/backup, though that is where it's now going.

If that's all the admin.ui.allow.manual.backup.download option does, that's useless to me. My Confluence host is an Amazon EC2 instance and getting files off of it is kind of a pain, it would be more efficient just to download the file from the console a la space export.


Tags: backup

confluence-administration

download
Problem adding a label to an attachment using the Confluence UI REST API
Asked by soelizab2:

I'm trying to use the Confluence UI REST API and do a POST request to add a label to an attachment. I tried using curl to do this, but I keep getting an error in HTML, with title "Oops - an error has occurred - Confluence." My command looks like this:

```
curl -u $username:$password -X POST -H "Content-Type:application/json" -d @data.json ${hostname}/rest/uri/1.0/attachment/${attachmentID}/labels
```

The data.json file contains:

{"name": "test", "id": 8787878}

I am able to use the the GET and DELETE methods in the Confluence UI REST API with cURL. I'm not sure if the data from the JSON file is in the correct format or even the correct data and I am providing an arbitrary id.


Answers:
author: Nitram
body: Hi,

Try to change the data part, the way you send the data,

`curl -u $username:$password -X POST -H "Content-Type:application/json" `**-d @data.json**` ${hostname}/rest/uri/1.0/attachment/${attachmentID}/labels`

The following curl will help you to post the data to server, try it.

`curl -D- -u admin:admin -X POST `**--data {\"body\":\"hello\"}**` -H "Content-Type: application/json" `[http://localhost:2990/jira/rest/api/2/issue/TEST-1/comment</code<>>](http://localhost:2990/jira/rest/api/2/issue/TEST-1/comment%3C/code)
[I dont know whether it is correct, But do let me know.
Hope this helps!](http://localhost:2990/jira/rest/api/2/issue/TEST-1/comment%3C/code)

comments: author: soelizab2
body: Thanks. I tried with the new format of data, but it doesn't seem to work for this particular situation in Confluence. Your answer probably works for adding comments to JIRA issues, and I'm assuming that the data format will be different since I'm trying to pass label information to an attachment.
Outline numbers in Confluence
Asked by Karie Kelly:

Has anyone figured out how to do outline numbering in confluence with the current RTE without manually typing all of the numbers/bullets, etc.? For ISO docs, they have stringent format requirements. For example:

1.0

2.0

2.1

a)

b)

2.2

3.0


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Karie,

I would advise that you follow the solution proposed by Daniel in [this](/questions/120441/how-do-i-get-lowercase-letter-ordered-lists/120502) answers thread.
Edit Office Connector - IE8 Read only
Asked by Karie Kelly:

I'm troubleshooting an issue that a few of our users are having. When using the Edit Document feature, the documents are opening read-only. Most of our users don't have this issue.

They are Office 2007, IE8. Regardless of the user logging in and attempting this feature on their system, they consistenty have docs opened in read-only mode. We've checked that they are a SP2 and am now looking for other browser options that might be set that is causing this.

Any ideas are most welcome.


Answers:
author: Harry Chan
body: Hi[,](https://www.cloudshards.com/confluencehosting.php) try to follow the troubleshooting steps @ <https://confluence.atlassian.com/display/CONFKB/Troubleshooting+Read-Only+problems+in+the+Office+Connector>
Attachment macro not displaying correctly after PDF export
Asked by James Roberts:

I am seeing a case where the attachments macro is not displaying correctly when the page is exported to PDF (Tools \> Export to PDF). The attachments section come up with all of the information on top of itself and it is impossible to read.

The attachments macro is configured the "Include old Attachments Versions" and "Allow Uploads" parameters set. Would either of these cause the Export to PDF to not display properly?

Exporting to Word displays the information correctly, but Export to PDF is NOT.


Answers:
author: hsuhailah
body: What version of Confluence are you using? You might be hitting these bugs:

* <https://jira.atlassian.com/browse/CONF-26210>
* <https://jira.atlassian.com/browse/CONF-29801>

Could you please confirm?

comments: author: James Roberts
body: Hanis,

This is most definitely related to <https://jira.atlassian.com/browse/CONF-26210>. Thanks for the information.


Tags: pdf-export
Site Restore: Confluence 4.3.1 to Confluence 5.1
Asked by Saurabh Deshpande:

Hello Guys,

I am facing a lot of difficulties in upgrading from Confluence 4.3.1 to Confluence 5.1

I have a Full Site Backup and whenever I restore that on a Confluence 5.1 Server, I can no longer log in after restore. The login prompt never goes away and I keep seeing a Spinning Wheel.

Can someone assist.

Thanks


Answers:
author: LucasA
body: Hi Saurabh,

Are you using an external directory? Is it reachable from the new server? You may also need to login with an internal administrator to re-configure the LDAP authentication if you're using any. This document will help you with it:

- <https://confluence.atlassian.com/display/DOC/Restoring+Passwords+To+Recover+Admin+User+Rights>

You may also need to clean the browser's cache to remove any invalid login cookie.

Best regards,  
Lucas Timm

comments: author: Saurabh Deshpande
body: Thanks a lot.

I had to hack into Database to recover password.

Thanks again


author: Saurabh Deshpande
body: Can someone please assist?


Tags: confluence-administration
Independent forum for tech writers using Confluence for documentation?
Asked by Robert Lauriston:

Is there an existing group on LinkedIn or Yahoo or somewhere?


Answers:
author: Matthew J. Horn
body: I created a Yahoo Group (mailing list) for anyone interested:

<http://dir.groups.yahoo.com/group/confluence_tw/>

I'd love to see some activity because it's such a rich and varied topic.

comments: author: Mick Davidson
body: Joined, thanks! :)


author: Guilherme Nedel [Atlassian]
body: Hello Robert, I would start from Atlassian [reference](https://confluence.atlassian.com/pages/viewpage.action?pageId=179440960) on tech writting. Further to that, [Sarah Maddox's blog](http://ffeathers.wordpress.com/category/confluence/) has great tips for tech writting, worth reviewing.

comments: author: Robert Lauriston
body: I've looked at most of that stuff.


author: Nic Brough -Adaptavist-
body: Here is probably your best bet to be honest. There are some half-hearted attempts at forums in other places, but none of them are anywhere near as active (or helpful) as Answers.


author: Matthew J. Horn
body: Hrm, seems the Boston-area UG is defunct, or at least inactive, despite having 100+ members... (<http://groupspaces.com/baug>)


author: Mick Davidson
body: Hilarious, I've no idea where anyone is, so here's the most important one: <http://www.meetup.com/UK-Atlassian-Community/>

:)


author: Mick Davidson
body: There's definitley at least one Confluence group on Linkedin but it's not very active. You can also try joining your local user group, there's loads of them all over the world. These have acse studies etc from other users as well as input from Atlassian. Cheers.

comments: author: Matthew J. Horn
body: Mick, is there a web site that shows a list of local user groups? I'm too lazy to google it. :)


author: Robert Lauriston
body: I'm specifically looking at finding other people who are trying to use Confluence for technical documentation, since presumably we're all struggling with the same chalenges. It makes no difference to me if they're in the same area.

This OSQA instance is very useful, though I find find it frustrating that I ask how Atlassian accomplishes particular things with their own docs and don't get an answer from a staffer. Obviously they have the information, what motive do they have not to share it with customers?


Tags: confluence-administration
Internal Auth with LDAP User Name Attribute
Asked by Max DiOrio:

We were acquired a year ago and are just getting around to migrating servers between the old and new domains. As such, all user names are now different.

To ease the migration, we are testing keeping the username the same by adding an Internal Auth with LDAP provider pointing to the new domain. We added the user's login username (old email address) to the extensionAttribute10 field in AD and have configured the new authentication provider to look at this field by setting "User Name Attribute" to extensionAttribute10.

When we go to log in, we get the following error:

[user@olddomain.com](mailto:user@olddomain.com) tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

We're also seeing a large number of localhost login failures relating to search login, event login and membership login.

'Confluence - localhost - ad0db1d5-939d-3380-834b-c887d22f6f0a' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

Any ideas on why this doesn't work? I figured it'd be extremely simple to do it this way.

Thanks for your help!

Max


Answers:
author: Tiago Comasseto
body: Hi Max,

This message indicate that the user is not member of any group with permission to log in JIRA (see this [doc](https://confluence.atlassian.com/display/JIRA/Managing+Global+Permissions?src=search))

```
user@olddomain.com tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.
```

Try to make sure that the user belogs to at least one group with the appropriated permission

Cheers


Tags: ldap

user-management
How can I scan and update wiki with local files stored on server
Asked by William MARCY:

Hi community,

This is my first steps with Confluence and after reading documentation, my issue is still unanswered.

I've local folders and files with a specific structure on my Windows Server and now Confluence running on it. I just want to update a page with automatic refresh with all the files located in the server.

**Step to reproduce :**

- Create a wiki page with Confluence

- Add a file (.doc, .pdf, others..) on the Windows Server

- Open the wiki page and see my file updated on this page with the right location (parent folder with child with my file located on the right place)

Is there a specific configuration or tool for this behaviour or not ?

Thanks for your help,

Regards


Answers:
author: Guilherme Nedel [Atlassian]
body: Hi William, currently Confluence out of the box does not have such functionality, attachments are appended to pages manually following the steps described in [this page](https://confluence.atlassian.com/display/DOC/Working+with+Attachments). Alternatively, you may use [WebDav](https://confluence.atlassian.com/display/DOC/Using+a+WebDAV+Client+to+Work+with+Pages) as means to upload larger numbers of files in bulk.

I did find a feature request that may feat the functionality you seek, please take some time to review it [here](https://jira.atlassian.com/browse/CONF-990).


Tags: file

refresh

update

wiki
Decision blueprint is not availible on "Create" page
Asked by Kemal Bajramovic:

Confluence Business Blueprints Bundle is ENABLED in "Manage Add-ons" screen. Yet, under the "Create" screen (after clicking on "Create Content" button) I can't see Decision blueprint. Also under Confluence Administration -\> Global Templates -\> Blueprint templates, only default blueprints are visible (Product requirements, File list and Meeting Notes). Upgraded Confluence today from version 5.1.2.


Answers:
author: BillA
body: The Decisions Blueprint is delivered as part of the add-on called "[Confluence Blueprints for Business Teams Pack](https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-business-blueprints)." You'll need to upgrade that version to 1.7.2 to get the Decisions Blueprint. You should be able to upgrade directly from the [Universal Plugin Manager](https://confluence.atlassian.com/display/UPM/Updating+Add-ons).

comments: author: Kemal Bajramovic
body: I upgraded it to newly released version 1.7.4 and it works like a charm. Thanks!


author: Tim Guerrette
body: I had to manually update the plugin in both my 5.1.3 instances.


author: Tim Guerrette
body: On my 5.1.3 instance the plugin did not show it needed an update, but it was old. I had to manually download and install the plugin.


author: jing_hwa_cheok
body: Hi Kemal,   

What is the version of Confluence that you're currently using? The Decision is only available from Confluence 5.2 onwards. In Confluence 5.1.x, you can see the decision blueprint module in the add-on but it is disable because it has not been supported yet.

<br />

I have attached this release note for your references [https://confluence.atlassian.com/display/DOC/Confluence+5.2+Release+Notes#Confluence5.2ReleaseNotes-Blueprintskeepgettingbetter](https://confluence.atlassian.com/display/DOC/Confluence+5.2+Release+Notes#Confluence5.2ReleaseNotes-Blueprintskeepgettingbetter.).

Kind Regards,  
Jing Hwa

comments: author: Kemal Bajramovic
body: I'm using 5.1.4 download version which is the latest one availible for download.


author: jing_hwa_cheok
body: HI Kermal,

<br />

Sorry for the mix up. You should be able to use the decision blueprint after you update your Confluence Blueprint for Bussiness Team Pack. Download this plugin <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.confluence-business-blueprints> , go to Confluence Admin\>\>Manage Add On\>\>Upload Add-on\>\> then choose the plugin that you downloaded just now.

The Decision plugin module is not usable yet in the previous version of the plugin. The Confluence 5.2 EAP version which is not released yet contain the Confluence Blueprint for Bussiness Team Pack bundle plugin 1.7.3 bundle plugin which is why it is usable there.

<br />

Kind Regards,  
Jing hwa