youngmon/atlassian-qna huggingface dataset:
Is it possible to get how many users were onboarded each month?
Asked by Chris McDermott:

Hi,

I am new to Atlassian Analytics and hoping someone can help me with this query.

I want to be able to get a breakdown of how many users have been onboarded to Jira each month over the past year. I'm currently able to run a query to get how many users are active in Jira but can't figure out how to break this down by the date they were onboarded.

Hope someone can help me with this.

Thanks


Answers:
author: Kevin Minnick
body: Hi Chris, unfortunately this data is currently not available in Analytics.


author: Richard_Donnell
body: Hi Chris - I have your namesake in my own organisation!

This is not an Analytics answer, I get a monthly call with our Atlassian Customer Success Manager, and the data provided on that call covers what you are asking for. We are Cloud\\Enterprise if that matters.

I suggest finding out who has that meeting (or set it up if it isn't in place). In addition to usage data it is an extremely useful info share IMO.
I am trying to get xray data of test cases using Atlassian Analystics to prepare a report in PowerBI
Asked by Hiranya Haridas:

I am new to Atlassion Analytics or JIRA.. I have testcase data in xray in JIRA and I want to fetch that information from xray to PowerBI. could you please help me with the steps to achieve the same.


Answers:
author: Anna Odrynska - Alpha Serve
body: Hi [@Hiranya Haridas](/t5/user/viewprofilepage/user-id/5235484) and welcome to Atlassian Community!

If I know well, Atlassian Analytics does not support 3-rd party apps at the current moment. But if you need to export your Xray data to Power BI, you can do it with the help of our Power BI Connector for Jira. This app allows to export Jira data, custom fields, Xray, Zephyr, Insight and many other apps' data.

Here is a link to the app on the Atlassian Marketplace: [https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1221150/power-bi-connector-for-jira?hosting=cloud&tab=overview)

This is the documentation on the apps supported, including Xray: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2242576398/Supported+add-ons>

Cheers,

Anna

comments: author: Hiranya Haridas
body: Hello [@Anna Odrynska - Alpha Serve](/t5/user/viewprofilepage/user-id/3662077) Thank you so much for the prompt response. The problem here is my project has not approved for PowerBI connector for JIRA. However, they have enabled Atlassian Analytics. Is there any way to get Xray data into PowerBI if I cannot use PowerBI connector for JIRA. I did find a video on Youtube Atlassian channel - <https://www.youtube.com/watch?v=_l6_fsmkhWU> where they have mentioned at 9.57 mins regarding DataLake, but not sure how to use it. However, not sure if it allow me to pull data from Xray.


author: Anna Odrynska - Alpha Serve
body: As far as I know, it relates to the Atlassian products data itself (like Jira Software, Jira Service Management etc + Jira Align coming soon in Q4 2023), but not for other vendors' apps. Here is some more information for you: <https://www.atlassian.com/platform/analytics/what-is-atlassian-data-lake#what-is-the-atlassian-data-lake>


author: Hiranya Haridas
body: Thank you once again, [@Anna Odrynska - Alpha Serve](/t5/user/viewprofilepage/user-id/3662077) for the response. I have the PowerBI connector for Jira installed now and I am trying to get the Xray fields. I can see all the other fields but not Xray. do you know how can the Xray fields be available.


author: Anna Odrynska - Alpha Serve
body: Hi [@Hiranya Haridas](/t5/user/viewprofilepage/user-id/5235484)

You need to configure the XRay Client ID to be able to see and export this data. Here is the instruction how to do it: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2644869121/How+to+add+Xray+Client+ID>

And here is the documentation: <https://aserve.atlassian.net/wiki/spaces/PBCFJC/pages/2539454465/Xray+Test+Management+for+Jira>

Hope this helps. If you continue to face issues and need assistance, please send your request to support@alpha-serve.com

Anna


Tags: power-bi

test

xray
Assets in product selection
Asked by Mikael Sandberg:

Hi Community!

I have a question regarding assets in the product selection. Currently it is saying that I have 0/0 schemas to select from. What do I need to to enable my schemas to be visible in Analytics?


Answers:
author: Tracy Chow
body: Hi Mikael!

That would imply your Assets data is missing from the Atlassian Data Lake. We can get that sorted out for you if you [open a support ticket](https://support.atlassian.com/contact/#/?inquiry_category=technical_issues) and let us know which site(s) you're not getting the proper data from.

comments: author: Mikael Sandberg
body: Perfect, I will do that!
Can I query on the roadmap\portfolio 'Team' field currently?
Asked by Richard_Donnell:

I can't see any value in my 'everything we have in Jira' Data Source. We definitely have values in it, but nothing with 'Team' listed in the 'Issue_Field' table.

Secondary question - is there a roadmap showing when data like this and others will be added to Analytics?

Love Analytics by the way, it's absolutely jumpstarted my clean up activity!


Answers:
author: Leonardo Barrios
body: Hello Richard,

Thank you for contacting the Atlassian community! I am Leo from Atlassian Team.

Currently we do not have the field 'Teams' available on Analytics. We do have a ticket open requesting for it:  
<https://jira.atlassian.com/browse/ANALYTICS-27>

There you can watch the ticket, vote for and make your comments!

*** ** * ** ***

For your second question, you can use the same link to track the progression of other opened tickets by clicking on 'Issues' on the bar of the left.

We really appreciate you are enjoying Analytics and always glad to help!

I hope this information helps you!

Best regards,  
Leonardo Barrios  
Support Engineer
How can I create a flat table with a few custom fields from Jira using Atlassian Analytics?
Asked by Diego Mastroianni:

In Jira Advanced Issue Search, I can include a few custom columns in the results and extract that as a flat table. When I create a query in Analytics, I need to retrieve data from the "Jira Issue" table which has custom fields as rows (Name and Value). Say I have 2 jira issues and 2 custom fields, I'd like to see a table with 2 rows (one per issue) and 3 columns (issue key and the 2 custom fields I select).

Right now I can see the results in 4 rows (2 per issue). I thought "Pivot" would help, but it is greyed out and I can't find documentation on it.

I could create small queries one variable at a time and then try to join the tables. This is fine for 2 custom fields, but I want to see 10+, and that seems like brute force to me. Is there a more elegant way?


Answers:
author: Jessie Turpin
body: Hi Diego!

If you'd like to have the custom fields be their own columns and don't want to create one query per custom field, you could consider [creating custom columns](https://support.atlassian.com/analytics/docs/create-custom-tables-and-columns/#Create-a-custom-column) in the Issue field table. This would allow you to use fewer queries in your chart while also having each custom field be a column.

Here is an example piece of code of how you could create a custom column in the Issue field table based on one of your custom fields:

```
CASE WHEN name = 'Custom field name' THEN value END
```

Note: Custom columns added to the schema will only be available in visual mode queries.

If you have any trouble creating the custom column(s), please don't hesitate to create a [support ticket](https://support.atlassian.com/contact/) and our support team will be able to help you further.

Cheers,

Jessie

comments: author: Diego Mastroianni
body: Thank you Jessie. This is helpful. Sorry for missing the reply earlier.

No problems in creating a custom column. I just had to be a bit more specific and add:

```
CASE WHEN `Issue field`.`name` = 'CUSTOM FIELD NAME' THEN `Issue field`.`value` END
```

Otherwise it was throwing an error of ambiguous columns when trying to merge with jira_issue table.

For other people looking for this, the next question would be that if you have multiple fields, say Custom 1, Custom 2, Custom 3, you would end up with 3 rows for the same issue ID, each with one of the custom fields populated. You can apply a "MAX" function to each of them to have them being reported in a single row.
How to add a DATE type custom field as a column to a schema
Asked by Mariah Ferreira Do Prado Rottoli:

Hello!  

I?m starting to explore Atlassian Analytics in our main instance, and I?ve been having some issues.  
I am trying to add a project?s custom field ('End date') as a column in a schema but I?m unable to set the Type of it. It is a **date** field but it keeps showing it as a **string** instead:

![analytics End_date.png](https://community.atlassian.com/t5/image/serverpage/image-id/258082i61675959A6701A4C/image-dimensions/313x279?v=v2 "analytics End_date.png")

Is there a way to change it to date? Or do I have to add this custom field in a different way?

Thanks!


Answers:
author: Leonardo Barrios
body: Hello Mariah,

Thank you for contacting the Atlassian community! I am Leo from Atlassian Team.

You may perform this change directly when querying this data on Visual SQL section.

To be able to do that, you are going to use the 'CAST' custom formula. In your case, your formula should be something like:

CAST("End date" AS date)

You are going to have your formula column as date, and then you will be able to query your date using this column.

You also may take a look at this article that could give you a better understanding:

[Change a data type with Visual SQL steps \| Atlassian Support \| Atlassian Documentation](https://confluence.atlassian.com/analyticskb/change-a-data-type-with-visual-sql-steps-1167705484.html)  
[Use custom tables and columns \| Atlassian Analytics \| Atlassian Support](https://support.atlassian.com/analytics/docs/use-custom-tables-and-columns/#Use-a-custom-column-to-change-a-column%E2%80%99s-data-type)

I hope this information helps you!

Best regards,  
Leonardo Barrios  
Support Engineer

comments: author: Mariah Ferreira Do Prado Rottoli
body: Thank you, [@Leonardo Barrios](/t5/user/viewprofilepage/user-id/5173010)! Your solution worked, but I did encounter other issues with other parts of the chart. I probably did not choose the best template for what I need, so I?ll try other ones.  
Thank you!
How can I view a dashboard as an end user?
Asked by Esther Strom:

I'm our site admin, and I'm the one creating data connections and dashboards. Is there any way I can view a dashboard the way one of my end users would (i.e. without the controls)?

I've tried using the Log In as User feature in Jira, but it doesn't seem to carry over to Analytics.


Answers:
author: Skyler Ataide
body: Hi Esther!

While there isn't currently a "Log In as User" feature identical to Jira available in Atlassian Analytics, there are a couple workarounds that I can think of that should help you view the dashboard similar to an end user. Here are a few suggestions:

1. You can [export the dashboard as a PDF file](https://support.atlassian.com/analytics/docs/share-dashboards/#:~:text=about%20dashboard%20subscriptions.-,Download%20dashboard%20data,-Download%20your%20dashboard). PDF exports of dashboards will lock in the variable controls with the values that you selected as the dashboard admin prior to export.
2. You can copy the link to the dashboard, and post it on a Confluence page, Jira ticket, etc. as a [Smart Link](https://support.atlassian.com/analytics/docs/share-dashboards/#:~:text=to%20dashboard.-,Embed%20a%20dashboard%20using%20Smart%20Links,-When%20you%20paste). You can then select the **Embedded**view for the Smart Link. This will display the dashboard with the controls locked with the values that you selected on the dashboard at the time the link was copied.

![Embedded_Analytics_Dashboard.png](https://community.atlassian.com/t5/image/serverpage/image-id/255593i2CBAFF0B96CD8B17/image-size/large?v=v2&px=999 "Embedded_Analytics_Dashboard.png")

Hopefully this helps!

Cheers,

Skyler
How to build a two dimensional chart or filter in Analytics?
Asked by Luis Crespo:

I understand that everything in the charts is driven by queries and joins however all the examples I see are one dimensional and I have yet to see an example of a two dimensional chart. For example a chart where I can see all the Jira cards assigned to users by Epic.


Answers:
author: Agaci Avinas
body: Hi Luis,

Thank you for reaching Atlassian Analytics support.

I understand that you would like to create 2D charts in Atlassian Analytics.

You could create 2D charts by choosing 2 columns from the Data Lake. Let's take your given example, to get all the Jira Issues and the Assignee of the issues. You'll have to create the Join between the Account ID of the assignee and the Account ID in the account table.

Please find below example,

![Screenshot 2023-04-26 at 6.57.36 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/253969iB493F27F8695C6FB/image-size/large?v=v2&px=999 "Screenshot 2023-04-26 at 6.57.36 PM.png")

Query 1: Fetches the Assignee account ID, Epic Name field value and Issue Id count.

Query 2: Joined using the Account ID in the account table

Please ensure that you have chosen to sync All Data while creating the Data Lake. Adding to that, the Account table will only have data if it's a managed account.

Please let me know if you have any further questions regarding this.

Regards,

Agaci
Will this pull in app data (like Tempo)?
Asked by Scottie Brimmer:

We are SO excited for Atlassian Analytics! Will app data (specifically) also be available in the Data Lake?

That would be life changing for us!


Answers:
author: Andy Heinzer
body: Hi [@Scottie Brimmer](/t5/user/viewprofilepage/user-id/3970366)

At the moment, Atlassian Analytics doesn't directly support this data set, as it comes from a Marketplace vendor that stores its data separately from other Jira issue data. That said, we have seen interest in others for this kind of integration. As such our team has created this feature request <https://jira.atlassian.com/browse/ANALYTICS-70>

The work-around in that ticket indicates that this data could be exported from Tempo and then if you were to store this into your own database, you could connect Analytics to that database. Granted that is not always a simple work-around to follow, but I would recommend watching that ticket above for updates to this. Once our team has something more to share on the topic I would expect that ticket to be updated to reflect this.

Andy


author: Dave Rosenlund _Trundl_
body: Hi, [@Scottie Brimmer](/t5/user/viewprofilepage/user-id/3970366) ?

As far as I know, Atlassian has no such plans at this time (I work for Tempo). I will reach out to you on LinkedIn to connect you with some folks on the Tempo product management team who may know more about this topic.

Best,

-dave

comments: author: Dave Rosenlund _Trundl_
body: P.S. I'll also ask someone from Atlassian to chime in here about the general idea.


author: Scottie Brimmer
body: [@Dave Rosenlund _Tempo_](/t5/user/viewprofilepage/user-id/4542599) Thanks! You're the best!


Tags: app

tempo
Unable to install sourcetree for windows
Asked by Santosh Lilani:

I get the attached error when i install sourcetree![MicrosoftTeams-image (17).png](/t5/image/serverpage/image-id/326337iCFF1C88DF227B371/image-size/large?v=v2&px=999 "MicrosoftTeams-image (17).png")


Answers:
author: Brant Schroeder
body: [@Santosh Lilani](/t5/user/viewprofilepage/user-id/5323255) welcome to the Atlassian community

Make sure you are using MS Edge or another browser. Also make sure that you do not have a antivirus that is blocking the install.
I got this error when I tried to pull. fatal: Need to specify how to reconcile divergent branches.
Asked by Shadman Mahmood Khan Pathan:

When I tried to pull I got this error.![pull error.png](https://community.atlassian.com/t5/image/serverpage/image-id/325510i9370FC2159DAC29C/image-size/large?v=v2&px=999 "pull error.png")


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Follow one of the hints in the error message.
Change in SourceTree version 2.4.8 when changing branches
Asked by liamlacey:

I've recently updated to SourceTree version 2.4.8 and a change has been made to the behaviour / options when changing branch which disrupts my workflow.

In previous versions when changing branch the pop-up would give you a tickbox option to "Discard local changes", however since version 2.4.8 this option has changed to "Stash local changes".

I would like to have the previous "Discard" option back - am I able to change this in any way?

I'm running SourceTree on macOS Sonoma 14.3.

Thanks.


Answers:
author: jose_jeria
body: I agree, this change now requires me to discard changes manually before switching branches.


author: arizonasoftware
body: Yes, same for me, this is annoying


Tags: server
4.2.8, 4.2.7, 4.2.6 broken file selection window
Asked by timvanderhorst:

The 4.2.8, 4.2.7, and 4.2.6 versions have all got a broken UI in the file selection window pane.

I can't navigate a selection past the 200th file item. Both the keyboard and mouse selection absolutely refuses to go past the 200th item in the file list.

Who hardcodes a limit on files in a UI like this? I literally can't use SourceTree anymore if I can't actually select a file to look at the diff data for it.


Answers:
author: Shane Giroux
body: I only see one file in File Status, no matter what I change. Everything shows fine in History. I thought I was going crazy but I think I just have to downgrade for now.


Tags: server
How to increase font size
Asked by Ruslan_Barmaley:

Hello! After the latest 4.2.8 update (MacOS), the font and line spacing became very small in the UI. How can I get the sizes back from the previous version. Everything was perfect there.

![?????? ?????? 2024-05-15 ? 09.03.51.png](https://community.atlassian.com/t5/image/serverpage/image-id/323740i9D1AA829250AE20E/image-dimensions/447x347?v=v2 "?????? ?????? 2024-05-15 ? 09.03.51.png")


Answers:
author: amoffett
body: Found it... choose 'Extended view'

![Screenshot 2024-07-04 at 12.36.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/333495iAB8D494D97B1F6D5/image-size/large?v=v2&px=999 "Screenshot 2024-07-04 at 12.36.47.png")

comments: author: haokuixi
body: Wow, thanks for your answer. The UI has automatically changed to the compact view after a recent upgrade, but I'm still more comfortable with the original view.


author: amoffett
body: delete


author: amoffett
body: delete


author: amoffett
body: +1 line spacing is too small now


author: Clement Georgel
body: Exactly what I was looking for I didn't find any settings to change it and it was good before now it's very small even when I am used to small this is too small would be lovely to be able to select a size ;)


Tags: user-interface
A commit that doesn't want to get pushed
Asked by Xevi de Sardi Garasa:

Hi,

This should be a basic problem, but it is not the first time it appears to me, and the last time I lost all the work. So now, I'm so cautious and paranoid.

I've tried to push a commit, but sourcetree says it can pushed because:

![image.png](/t5/image/serverpage/image-id/323175iD03A92529A2E7BEA/image-size/large?v=v2&px=999 "image.png")  

But now, as usually, I have a commit waiting to be pushed, meanwhile the uncommitted changes are making a pile.  
Which would be the procedure in these situations?

Thank you,

Xevi


Answers:
author: Aron Gombas _Midori_
body: Based on your screenshot, you are trying to push to GitLab, not Bitbucket!
LFS > 100 MB fails to push to azure devops
Asked by Herb Train:

Hi, all. I managed to set up a remote azure dev ops repo and push/pull without issue from a couple of windows laptops. I then initialized LFS and was still able to push/pull small tracked LFS files. However, any LFS tracked file type larger than \~100MB fails to push with the following error (partially redacted):

```
git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks push -v Azure_Devops_Remote__-_MYPROJECT master:master
fatal: Cannot determine the organization name for this 'dev.azure.com' remote URL. Ensure the `credential.useHttpPath` configuration value is set, or set the organization name as the user in the remote URL '{org}@dev.azure.com'.

Locking support detected on remote "Azure_Devops_Remote__-_MYPROJECT". Consider enabling it with:
$ git config lfs.MYREMOTEURL/info/lfs.locksverify true
```

In regards to the error, I'm not sure how to "ensure the 'credential.useHttpPath' configuration value is set' but my org name is already set as the remote user in the remote URL. Also, I'm not sure how to enable locking support through Sourcetree. I also tried adding an account under Tools/Options/Authentication and while it was accepted, it didn't help.

I'd be very appreciative of any suggestions to try. Thanks in advance!


Answers:
author: Herb Train
body: [This thread](https://developercommunity.visualstudio.com/t/git-lfs-push-got-413-error/867488) contained the answer for me in case anyone else if having the same problem. TLDR - run the line below:

```
git config http.version HTTP/1.1
```

I'm not sure how to do that from within Sourcetree, of course, but it seems to fix the issue.


author: Herb Train
body: Still happening.
Can the 'Formats' editor tool be enabled for answers as well?
Asked by Steffen Opel _Utoolity_:

On the former Answers site I have resorted to headings, block quotes and code blocks to format the content of longer answers for readability.

Is there any reason why this is enabled for questions, but not yet for answers? Or can this already achieved by some keyboard shortcut magic at least?  

Thanks,  
Steffen


Answers:
author: Daniel Eads {unmonitored account}
body: I recall seeing headers in answers during the beta, but there were problems using them. Based on [the known issues thread](/t5/Feedback-Forum-articles/Atlassian-Community-known-issues-and-changes/ba-p/458302) listing that the header bug is still open, it's probably just disabled entirely on answers until the bugs are fixed.


Tags: community

feedback
Suggestion: Could whitespace be trimmed from the end of posts?
Asked by Sam Hall:

Here on the Atlassian Community, if I post a question, discussion, answer or reply with extra line breaks after the content, it results in the thread being broken up with white space.

Could this be trimmed automatically, so that we get neater threads?

![trim-white-space.png](https://community.atlassian.com/t5/image/serverpage/image-id/71i97E02D4CC80B6B42/image-size/large?v=v2&px=999 "trim-white-space.png")

I'll post an example reply below.


Answers:
author: Sam Hall
body: Example answer with extra white space after content.

comments: author: Sam Hall
body: Example reply with extra white space after content.


author: Sam Hall
body: Another example reply. This time with no white space.


author: Sam Hall
body: Last example reply.


author: Monique vdB
body: Aha.

That's interesting.

!


Tags: community

feedback