youngmon/atlassian-qna huggingface dataset:
Thumbnails not clickable
Asked by Kev Chu:

After a recent Migration from the old standalone Confluence to the Atlassian Confluence Cloud, clicking on thumbnails no longer bring up the full-sized version of the image. The thumbnails simply aren't clickable anymore. Prior to migration, the thumbnails brings up the full-sized images. Is there a way to re-enable this?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Kev Chu](/t5/user/viewprofilepage/user-id/5332048) and welcome,

are you sure that attachment have been migrated? In confluence cloud if you click on an image in a page a full page image appears.

Fabio

comments: author: Kev Chu
body: I think the issue was that some of the pages were converted to the new editor which seems like all the attached images on the page are no longer links but embedded images? It appears that pages where it still retains the legacy editor, the thumbnails are clickable. On the pages that have been converted to the new editor, I can no longer revert back to the Legacy version.


author: Rodrigo
body: Hello [@Kev Chu](/t5/user/viewprofilepage/user-id/5332048) and welcome to the Atlassian Community!

May I ask, are these attachments nested within a macro? I've seen this happen when this is the case. Non-nested attachments work normally, nested ones change behavior.

Hope this can help too!

With friendly regards  
Rodrigo

comments: author: Kev Chu
body: I don't think they are nested within a macro, the attachments are just dragged and dropped into the body paragraph of the page, nothing fancy at all.


author: Imran
body: Hello Community,

Any resolution to the issue above as I am facing the same problem when migrating from legacy to the new editor.


Tags: cloud

cloud-migration

confluence-cloud

image

migration

resolution
How to remove the products from someone.atlassian.net please?
Asked by Hong:

My product Jira software and Jira Work Management have two options, one is created by myself. Another one is someone I don't know. How to delete the products from the guy I don't know?

P.S. I don't know how to remove the products from aylar.atlassian.net as the below image

Could someone please assist me? Thanks!

![Screenshot (446)_edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/284405i8BCF8D1016EB5A4E/image-size/large?v=v2&px=999 "Screenshot (446)_edit.png")


Answers:
author: Bert van Dijk _TMC_nl_
body: Hi [@Yik Hong To](/t5/user/viewprofilepage/user-id/5332054) ,

Could you please check the application navigator?

<https://yxxx.atlassian.net/wiki/plugins/servlet/customize-application-navigator>

comments: author: Hong
body: Thanks for your reply, but it doesn't work, I don't want to have the products from aylar.atlassian.net actually, I don't want how to remove them.

![Screenshot (446)_edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/284404i7D6014FEB7A7B9CF/image-size/large?v=v2&px=999 "Screenshot (446)_edit.png")


Tags: cloud

confluence-cloud
No Full Size images from thumbnail
Asked by Kev Chu:

After a recent Migration from the old standalone Confluence to the Atlassian Confluence Cloud, clicking on thumbnails no longer bring up the full sized version of the image. The thumbnails simply aren't clickable anymore. Prior to migration, the thumbnails brings up the full sized images. Is there a way to re-enable this?


Answers:
author: Brant Schroeder
body: [@Kev Chu](/t5/user/viewprofilepage/user-id/5332048) I would suggest submitting a support issue to Atlassian so they can look at your instance and see what is happening.


Tags: cloud

cloud-migration

confluence-cloud

image

migration

resolution
Table of Contents not displayed after the migration from Confluence server to Confluence Cloud
Asked by Ahmed, Raneez:

I have developed a script to transfer the contents from the Confluence Server to the Confluence Cloud, the transfers are working fine except, the Table of contents from the confluence are not getting reflected in the confluence cloud after the migration. Is there any changes in the macro for the confluence cloud?


Answers:
author: Benjamin
body: Hi [@Ahmed, Raneez](/t5/user/viewprofilepage/user-id/5235086) ,

The Table of Contents should work in cloud. However, not sure how your script works. Confluence editor is different from the cloud. So, it might be best to add the content in the old editor for compatibility and then convert it from confluence.

I haven't seen this issue using Confluence Migration Tool. Seems to work fine for pages that have TOC

comments: author: Ahmed, Raneez
body: My script is just copying the HTML code of the page contents from the Confluence Server and placing it in the Confluence Cloud. All the contents are visible except the Table of contents. Not sure whether the same Macro is not supported in the Confluence Cloud.


author: Ahmed, Raneez
body: Hi [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) ,

I just want to confirm whether the table of Contents displaying issue is related to the below ticket. Could you please confirm on this.

<br />

<https://jira.atlassian.com/browse/CONFSERVER-41313>


author: Benjamin
body: Hi [@Ahmed, Raneez](/t5/user/viewprofilepage/user-id/5235086) ,

Possibly. Are you on the same affected version?

Also, not sure if it is possible to perform a straight copy and paste of the macro. TOC Macro is supported in cloud but the underlying design is possibly different.

Here's the macro support list in cloud:

<https://support.atlassian.com/confluence-cloud/docs/what-are-macros/>

-Ben


Tags: cloud

confluence-cloud
Connecting Roadmap Planner with Table which include dates
Asked by Ninfa Borth Altadonna:

Hello, Is there a way to connect a table that includes dates to the Roadmap Planner widget?


Answers:
author: Linh Pham_Ricksoft_Inc
body: Hi [@Ninfa Borth Altadonna](/t5/user/viewprofilepage/user-id/5216439) , I'm afraid it's not possible to create roadmap planner macro from Confluence table.

I noticed you're using Premium plan, perhaps you can connect Confluence project page with a live Advanced Roadmaps plan? Although it's limited to the permission settings you have on Advanced Roadmaps (so some users might not be able to view it).

If you're open to a more purpose-built roadmapping tool for Confluence, you can find Roadmap or Gantt chart app for Confluence on the Marketplace.

*Disclaimer* : My team build this app called [Gantt Chart Planner for Confluence](https://marketplace.atlassian.com/apps/1227063/gantt-chart-planner-for-confluence-roadmap-timeline?hosting=cloud&tab=overview&utm_source=Atlassian+community&utm_medium=referral&utm_campaign=question&utm_content=Connecting-Roadmap-Planner-with-Table-which-include-dates), it's a full-fledge roadmap \& timeline tool to help you visualize your project in real-time. It also integrates with Jira for cross-platform collaboration :)

Cheers,

Linh Pham


Tags: cloud

confluence-cloud
Invite Guests without organizational admin rights?
Asked by Chris Collie:

Trying to give a Confluence user the ability to invite Guests. I managed to provide them with Confluence-only admin rights but those don't allow access to admin.atlassian.com. I can't have standard users with full admin rights to Jira. Is there a way to invite Guests without full admin rights?


Answers:
author: Chris Collie
body: Rodrigo with Atlassian Support managed to find a workaround to do exactly what I needed. I moved the handful of users in our 'site-admins' group to the 'administrators' group and placed the 1 user who needs Invite Guest perms in the 'site-admins' group. That group gives her access to admin.atlassian which is necessary in order to invite Guests. Then, via Global Permissions, I removed that group's ability to access Jira product. In theory she can elevate her own perms if she tries but she acknowledged in writing that she won't.


author: Benjamin
body: Hi [@Chris Collie](/t5/user/viewprofilepage/user-id/5331916) ,

As far as I'm aware of, they'll need that level of access to managed users. Org/site admins would add the users to the instance, however, space admins will be the ones assigning the guest to the space.

comments: author: Chris Collie
body: Thanks Benjamin - I've tried everything and am pretty sure you're correct


author: Benjamin
body: Most Welcome.

Tried reviewing the documentation on guest. Didn't see anything in the article that shows other roles having that permission.

<https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/>


Tags: administration

cloud

confluence-cloud
Trello Power-Up administration: 'Not allowed' by default?
Asked by Norman:

Hi everyone,

I have a question regarding the default setting for Trello Power-Ups in an Trello Enterprise environment with 'Power-Up administration' enabled.

What's the default for newly released Power-Ups - 'Allowed' or 'Not allowed'? So is a new Power-Up that showes up somewhere in the future disabled by default?

Thanks and all the best,  
Norman


Answers:
author: Beverley
body: Hi Norman,

When Power-Up Administration is enabled, all Power-Ups that are not currently in use on any boards within your Enterprise will be disallowed. Therefore, the default for any newly released Power-Ups will fall under 'not allowed'.  

If you'd like to find out more about Enterprise Power-Up Administration, we have a guide available here: <https://support.atlassian.com/trello/docs/enterprise-power-up-administration/>

I hope that helps!

comments: author: Norman
body: Hi Beverley,

Thanks for the reply and confirming my assumptions. I didn't find that in such explicit terms in the article you linked.

Thanks, Norman


Tags: power-up
Change current board through trello iframe
Asked by Allan Silva:

I have a power-up that, through the current board, shows the user their lists and tasks.  
In the same iframe, I can show the user the other boards and their ids.

<br />

How can I change boards (reload the screen, changing lists and tasks displayed) using Trello.iframe?

Or, how can I pass other board id to the trello instance?


Answers:
author: Adam Cao
body: You can use t.navigate to change the current board:

```
t.navigate({ url: `https://trello.com/c/${boardId}` }); 
```

You can also use t.showCard to open a card on the current board:

```
t.showCard(cardId);
```

See: <https://developer.atlassian.com/cloud/trello/power-ups/ui-functions/navigation/>

comments: author: Allan Silva
body: Thanks a lot guy!


Tags: power-up
How to set a due date on a card based on due date on another card
Asked by Rafal Gleich:

Hello there,

I'm trying to automate my data input in Butler by creating a Rule, but it's not going my way.

Intention: I have four lists - Stages 1-4. Each of the stages has cards that are responsible for setting up the event, for example, Stage 1 is Set-Up (includes cards such as Send Calendar Invites, etc), and Stage 4 is Launch (cards such as Launch Event, etc). How can I automate my Trello Board so that when I fill in the due date on the "Send Calendar Invites" card in Stage 1, the cards in Stage 2,3,4 are automatically filled up according to the number of days programmed in the automation, for example, the date in Stage 4 on the card "Launch Event" will be set to three weeks after the date set in "Send Calendar Invites".

<br />

My solution: when a due date is set on a card with a name containing "Send Calendar Invites", find a card titled "Launch Event" in the list "Stage 4 - Launch", set due date in 1 month at 12:00 pm.

Problem: The problem is that on the "Launch Event Card", the due date will be set to one month from today - i.e.:  
If today (30/03/23) the "Send Calendar Invites" card due date is set to 01/05/23 and the above automation is used, the "Launch Event" card will set the Due Date to 30/04/23 instead of 01/06/23.

Does anyone have an idea how this can be solved?  
I hope what I write makes sense, if not, please let me know and I'll try to explain it better.


Answers:
author: Vongsawat
body: So the difficult bit here is that setting due dates are very limited. You can't just set it to a variable or whatnot.

Option 1 is to set it via custom field. Provided you're on the paid plan, this has a built-in solution.  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/248921iEE13E54D07E6EE91/image-size/large?v=v2&px=999 "image.png")

Option 2 is actually in the Triggers and uses the workaround in that dates put in to the name of a card, can automatically be turned in to a due date (and the text summarily removed)  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/248923i00F5CD1CAC69815B/image-size/large?v=v2&px=999 "image.png")

In both cases, you'd have to set the custom field or card name to be/include {triggercardduedate+1m} for instance. Guide to applying [arithmetic](https://support.atlassian.com/trello/docs/arithmetic-and-formatting-in-date-variables/) to dates.


author: Dreamsuite Mike
body: Custom field can help here. Have a date custom field and then do:

Command 1

"When a due date is set on a card with a name containing "...", find a card and set the custom field "Date" to {triggercardduedate}"

Command 2

"when the custom field "Date" is set on a card in the list "Stage 4", set the due date to {customfieldvalue+1m}


Tags: due-date
Can I invite a single guest to a specific board in a free Trello account?
Asked by marco langner:

Hello,

I have a free Trello account and would like to invite a (single) customer to a (single) board which I use to prepare my sessions with him.

Is this possible in a free account?

Does he have to register in order to access the board (just view)?

Thank you in advance for your kind support,

Marco


Answers:
author: Sushant Verma
body: Hi [@marco langner](/t5/user/viewprofilepage/user-id/3902378)   

Welcome to the community!  

You can add members to boards even if they are not already using Trello. Just enter the person's email address and click "Send invitation".  

These docs will help you to know more.  

<https://support.atlassian.com/trello/docs/board-guests/>  
<https://support.atlassian.com/trello/docs/adding-people-to-a-board/>  

Regards,  
Sushant Verma

comments: author: marco langner
body: Thank you very much, Sushant.
how can I set up an "if, then... if not, then" rule
Asked by Jenny Wyrwiak:

I want to create a card button, that moves the card from the "planned" list to the corresponding month list. How can I set the rule: if a card has a start date, move to list {cardstartdatemonthname}, if card has no startdate, move to {cardenddatemonthname}


Answers:
author: Dreamsuite Mike
body: Automation buttons don't currently support conditions. You could use the button to do the action of setting something. It could be a checkbox custom field or label:

**Button:**

Add the "process rule" label to the card

**Rule 1:**

When the label "process rule" is added to a card with a start date, move the card to list {cardstartdatemonthname} and remove the label "process rule"

**Rule 2:**

When the label "process rule" is added to a card without a start date, move the card to list {cardduedatemonthname} and remove the label "process rule"
Billing
Asked by Olivia Russell:

Hi there,

I had a new staff member try to be helpful and incorrrectly load our trello to premium. We were not meant to be on premium as we could no longer support or afford it.

We are a dance school in NZ. As $3500nzd was debited from my account as a result of this I am wondering if this can be recovered? I cancelled the membership as soon as I was aware what had happened.

Many thanks,

Olivia


Answers:
author: Luciana Munhoz
body: Hi Olivia! Welcome to the community!

Sorry to hear about it. To get better assistance for that, please open a ticket through the support contact page here: <https://trello.com/contac> for Billing team.

They will be able to check the information for you and also about the refund possibility.

Hope that helps you out. :)
Trello in MS Teams
Asked by Patrycja Przewo?na:

Command "[@Trello](/t5/user/viewprofilepage/user-id/3183622) notifications " does work on my MS Teams in groups channel. What might be the reason?

The Trello tab is added to the channel, and it works properly. I am logged in. However, I do not receive a card with "Start getting Trello notifications in the channel"/"Make changes" while tipping the command in the channel.


Answers:
author: Beverley
body: Hi Patrycja!

Can you please try type in the command again? When you type in [@Trello](/t5/user/viewprofilepage/user-id/3183622) notifications, can you first type in [@Trello](/t5/user/viewprofilepage/user-id/3183622), a drop down list should appear with commands - then select notifications.

![image-2023-03-30-15-06-50-370.png](https://community.atlassian.com/t5/image/serverpage/image-id/249629i12F4B9CBB48E71E1/image-size/large?v=v2&px=999 "image-2023-03-30-15-06-50-370.png")  

I hope that helps!


Tags: cloud

jira-software

jira-software-cloud
Card button automation with Jira
Asked by Besh Adumo:

Hi,

I am trying to create an epic on jira via the automation button on Trello.

I have attached the inputs image with the relevant information and I am able to successfully create a story.

The problem (attached error message) arises when trying to create an epic. Any assistance will be greatly appreciated.

<br />

Thank you![Screenshot 2023-03-30 at 10.32.25.png](https://community.atlassian.com/t5/image/serverpage/image-id/249414i8CA662DA6A1034FC/image-size/large?v=v2&px=999 "Screenshot 2023-03-30 at 10.32.25.png")![Screenshot 2023-03-30 at 10.36.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/249413iCCA64177B0B162F5/image-size/large?v=v2&px=999 "Screenshot 2023-03-30 at 10.36.04.png")


Answers:
author: Beverley
body: Hi Besh,

I don't think your error message attachment was uploaded - feel free to re-upload it!

comments: author: Besh Adumo
body: Apologies. I have re-uploaded them.


author: Beverley
body: Hi Besh,  

It looks like you've set up your card button correctly - so I would suggest a few things:

* In Trello, revoke and reauthorize Jira in the App automations
* In Jira, ensure you have the correct permissions to add Epics to the Project, and check your Jira Project settings has Epic as an Issue Type


author: Christophe Hoarau
body: I have the same issue, but my button was working fine until last week.  
I have already tried to remove and readd jira. But still not working.  
Tried to create a new simple button to comment a ticket, not working either.  
The error message is quite ... useless ...


author: Beverley
body: Hi [@Christophe Hoarau](/t5/user/viewprofilepage/user-id/5438227) - welcome to the community!  
If you've tried the troubleshooting steps above, and are still experiencing issues, I would suggest contacting us at <https://trello.com/contact#/>


Tags: automation

butler
Email Notifications when custom field doesn't match trigger user name
Asked by Kevin Shiflet:

I have set up a rule on our Trello boards driven by a custom field 'Currently Assigned to'. When the field is set to a value, Butler looks through to a matching card on a Directory board and sends an email notification to the relevant email address for that coworker.

It works well enough, but I'm trying to tighten it up so that if you set it as Currently Assigned to yourself you DO NOT get a notification.

Does anyone have any experience with this? I poked around a bit but nothing seems to fit. I'm thinking it would be something along the lines of 'If custom field X is set to a value NOT matching the triggerusername'.

Automation language is below.

when custom field "Currently Assigned to" is set, find a card titled "{{%Currently Assigned to}}" on board "Directory", and send an email notification to "{{%EmailAddress}}" with subject "{triggercardname} on {boardname} was reassigned to you by {fullname}" and message "Board Name: \[{boardname}\]({boardlink})\\n\\nReassigned Card: \[{triggercardname}\]({triggercardlink})\\n\\nReassigned to you by:{fullname} \\n\\nDescription:\[{triggercarddescription}\] \\n\\nCard Due Date: {triggercardduedate}\\n\\n\\n{$report_html}"


Answers:
author: Dreamsuite Mike
body: I hope this is a simple fix, change the first line to:

when custom field "Currently Assigned to" is set, find a card titled "{customfieldvalue}"
Archived
Asked by James Cornelius:

How do you access your archived items? Thanks!


Answers:
author: Brant Schroeder
body: [@James Cornelius](/t5/user/viewprofilepage/user-id/5183271) Welcome to the Atlassian community

This will show you how to archive and unarchive boards. <https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/>

comments: author: James Cornelius
body: Thanks so much:)
API for add a card location
Asked by victor_pichkur:

I need to fill out a card location using API. I cannot found location api on <https://developer.atlassian.com/cloud/trello/rest>  
![screenshot_CustomFieldsCardView](https://images.ctfassets.net/zsv3d0ugroxu/4TcYQ53OWrG8MgQmg6n7FM/d7f0d6979ca2e377c81f8e616509b1fd/screenshot_CustomFieldsCardView)


Answers:
author: milynnus
body: [@victor_pichkur](/t5/user/viewprofilepage/user-id/5183142)

The card location can be access programmatically via api. I have implemented it on Space Butler which is currently free to use.   
<https://deta.space/discovery/@milynnus/space_butler>

comments: author: victor_pichkur
body: Could you please share an API endpoint which you have used for location update.


author: milynnus
body: [@victor_pichkur](/t5/user/viewprofilepage/user-id/5183142)

The collection does not include an endpoint to translate an address or zip to Lat and Lon. This can be easily done and, if I remember, correct then you can use Space Butler to update the card attributes and Trello will display the map. I had the code to do that for a client but currently on available on space butler.


author: victor_pichkur
body: [@milynnus](/t5/user/viewprofilepage/user-id/3947182)It would be great if you could share the Trello API endpoint you used for updating the location. As I understand, it exists but is not listed in the API documentation.


author: Brittany Joiner
body: I don't think this is accessible via the API, but i could be wrong on that.
Malware on Trello Card?
Asked by Denise Holcomb:

My school has been using Trello to track student worker tasks in our library. We have lost access to Trello because our network has flagged Trello as a possible malware carrier. Apparently there is a card being shared that carries malware. Is this true? When will it be resolved? We really like using Trello because it is so easy to use. Thank you for your attention to this.


Answers:
author: Sal
body: Hi [@Denise Holcomb](/t5/user/viewprofilepage/user-id/5180897),

Welcome to the Atlassian Community!

We aren't aware of any malware software being shared with a specific card, but we'd love to take a closer look at the card in question and see if it's true malicious software being shared through Trello and what we can do to solve it.

That said, please get in touch with us at <https://trello.com/contact> and send us all the information you have about this card, and we'll be happy to work with you to solve it!

comments: author: Michael
body: [@Sal](/t5/user/viewprofilepage/user-id/4788952) Has any further action been taken on this as I'm surprised after this length of time the answer has not been updated especially as it relates to reports of malware being embedded in your product

I've just recently resigned up into Trello via a browser but when attempting to log in via the android application I got the warning that the application contains malware (I use Avast security suite on my mobile).

So has Atlassian addressed the issue or simply ignored it for it to still be flagged 3 months later

I had to make a decision to proceed and ignore the warning or not. If the issue has been fixed I would of assumed you would of notified the major security software providers so that it would no longer be flagged.

What's the deal Atlassian - should I stop using your product as whilst normally I do the major work by browser I wish to use the app to check up and make minor changes when away from my desk

A timely response would be appreciated