youngmon/atlassian-qna huggingface dataset:
Subversion Authentication error in Fisheye
Asked by Jenin Mohan:

Hi Folks,

I am getting the below error for almost all the repos configured in the Fisheye:

Unable to get info for the repository root for atl-test  
svn: E200015: authentication cancelled  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:37)  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:32)  
at org.tmatesoft.svn.core.internal.wc.DefaultSVNAuthenticationManager.getNextAuthentication(DefaultSVNAuthenticationManager.java:215)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:657)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:362)

Unable to get Repository Root URL for atl-test:http://if4345.kan.ironmountain.com/svn/atl-test/

Exception getting FishEye access control  
svn: E200015: authentication cancelled  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:37)  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:32)  
at org.tmatesoft.svn.core.internal.wc.DefaultSVNAuthenticationManager.getNextAuthentication(DefaultSVNAuthenticationManager.java:215)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:657)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:362)

Error testing connection.  
svn: E200015: authentication cancelled  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:37)  
at org.tmatesoft.svn.core.internal.wc.SVNErrorManager.cancel(SVNErrorManager.java:32)  
at org.tmatesoft.svn.core.internal.wc.DefaultSVNAuthenticationManager.getNextAuthentication(DefaultSVNAuthenticationManager.java:215)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:657)  
at org.tmatesoft.svn.core.internal.io.dav.http.HTTPConnection.request(HTTPConnection.java:362)

Connection failed.  
Could you please help to throw some light on this issue?  
Please help me with this issue.  
Thanks and Regards,  
Jenin Mohan


Answers:
author: Mehmet Kazgan
body: Jenin,

Is your SVN running over https/SSL?


Tags: fisheye-crucible-administration
Fisheye Debug messages with Debug turned off
Asked by Gretchen:

Anyone had any experience with Fisheye writing debug messages to the log files with debug turned off?

We're looking into the config files for some kind of conflict but don't see it yet.


Answers:
author: Gretchen
body: Never did figure this out. We have since upgraded the application and it seems to have resolved itself.


author: Piotr Swiecicki
body: Hi Gretchen,

Did you make any changes to the log4j.xml configuration in your FISHEYE_INST/log4j.xml (optional) or FISHEYE_HOME/log4j.xml files? What category are the debug messages reported at?

Cheers,


Tags: fisheye-crucible-administration
Unable to start fisheye verison 2.5.1
Asked by Dhananjay Mukhedkar:

Hi Team,

I am trying to start fisheye. However, I am getting the following error,

Problem connecting to null  
org.apache.xmlbeans.XmlException: error: Unexpected end of file after null  
at org.apache.xmlbeans.impl.store.Locale$SaxLoader.load(Locale.java:3471)  
at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:1270)  
at org.apache.xmlbeans.impl.store.Locale.parseToXmlObject(Locale.java:1257)  
at org.apache.xmlbeans.impl.schema.SchemaTypeLoaderBase.parse(SchemaTypeLoaderBase.java:345)  
at com.cenqua.fisheye.config1.ConfigDocument$Factory.parse(ConfigDocument.java:801)  
at com.cenqua.fisheye.config.RootConfig.parseDocument(RootConfig.java:189)  
at com.cenqua.fisheye.config.RootConfig.parseDocument(RootConfig.java:179)  
at com.cenqua.fisheye.ctl.BaseRemoteCommand.mainImpl(BaseRemoteCommand.java:52)  
at com.cenqua.fisheye.ctl.Stop.main(Stop.java:11)  
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)  
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)  
at java.lang.reflect.Method.invoke(Method.java:597)  
at com.cenqua.fisheye.FishEyeCtl.mainImpl(FishEyeCtl.java:113)  
at com.cenqua.fisheye.FishEyeCtl.main(FishEyeCtl.java:41)  
Caused by: org.xml.sax.SAXParseException: Unexpected end of file after null  
at org.apache.xmlbeans.impl.piccolo.xml.Piccolo.reportFatalError(Piccolo.java:1038)  
at org.apache.xmlbeans.impl.piccolo.xml.Piccolo.parse(Piccolo.java:723)  
at org.apache.xmlbeans.impl.store.Locale$SaxLoader.load(Locale.java:3439)

Please let me know the fix on this issue.

Regards

Dhananjay


Answers:
author: lpater
body: Hi Dhananjay

it looks as if your config.xml file is corrupted, and FishEye can't read it. Please have a look at the file and see if it looks valid and is not truncated. Try restoring it from a backup if so.

comments: author: Dhananjay Mukhedkar
body: Hi Lukasz,

Thanks for your reply. Please let me know how we can check whether the file named config.xml file is corrupted.

Regards

Dhananjay


author: lpater
body: The fastest way would probably to raise a support ticket at [](http://support.atlassian.com/)<http://support.atlassian.com/>and attach your config.xml


Tags: fisheye-crucible-administration
UTF-8 support in Crucible
Asked by Reto Conconi:

According to the [documentation](https://confluence.atlassian.com/pages/viewpage.action?pageId=308609343) the default charset in Crucible is UTF-8. But all our UTF-8 files we commit are not properly shown in the reviews (meaning, that all special characters - like "?" for example - are shown as some cryptic signs). Same problem applies to Fisheye.

(We run the version 3.4.4 of Fisheye/Crucible)

Is there a setting to enable UTF-8?

The mentioned Repository setting in the documentation is not available on all our Mercurial repositories.


Answers:
author: Jeff Thomas
body: Hi Reto,

Could you try the following:

1. Stop your FishEye instance
2. Create an environment variable called JAVA_OPTS with a value of "-Dfile.encoding=UTF-8" without the quotes
3. Start FishEye

comments: author: Reto Conconi
body: Hi Jeff. Thanks a lot. Your answer worked! But because we start Fisheye using the service wrapper, I added the following line to the wrapper.conf file:

wrapper.java.additional.13=-Dfile.encoding=UTF-8

(Replace 13 with the next free number in your file.)


Tags: fisheye-crucible-administration
Abandoned Reviews counted as Open
Asked by Troy Thaemert:

Is there a way to make Abandoned reviews not counted as Open? By definition Abandoned reviews are closed. They are not listed as open but the number of reviews counts them as open. So when looking at the queue there are 5 reviews listed but the number of reviews is higher because the Abandoned reviews are being counted. Besides manually deleting them is there a way to have them not be counted with the Open reviews?


Answers:
author: gustavo_refosco
body: Hi Troy,

I found this is a bug, and these reviews are indeed being treated as open: <https://jira.atlassian.com/browse/CRUC-7197>.

Please feel free to add yourself as a watcher in the bug report to track its progress, as well as commenting on it and voting.

In the meantime, if these reviews don't need to be kept, you may want to delete them as per <https://confluence.atlassian.com/display/CRUCIBLE/Deleting+a+review> .

Regards,

Gustavo Refosco


Tags: fisheye-crucible-administration
Fisheye upgrade 2.6-3.5.1 Any database schema changes in meanwhile ?
Asked by MilanCiti:

Hello

I am planning an upgrade of Fisheye from v2.6 to v3.5.1.

I have read all release notes and checked most of question here, but I couldn't find any information whehter there is any change to database model. Is it so that I can simple perfom backup of v2.6 and then restore it on test server so Fisheye v3.5.1 will be able to use it. Thank you for your feedback.

Regards,

Milan Stakic


Answers:
author: Nic Brough -Adaptavist-
body: It doesn't matter to you if the model changes (it does between 2 and 3, but I've no idea what the changes are, or if there are other changes in other versions).

When you start new fisheye and it's pointed to the old copy of the data, it will make all the changes it needs to before it starts up fully.


Tags: fisheye-crucible-administration
Fisheye backup schedule that retains a single backup
Asked by OmairM:

What is the recommended GUI configuration to set up a fisheye backup schedule that retains the most recent backup only? Specifically, what value should I store in the backup file date pattern field for Fisheye


Answers:
author: gustavo_refosco
body: Hi Omair-Inam,

I'm sorry but this is not possible. As informed by the [](https://confluence.atlassian.com/display/FISHEYE/Backing+up+and+restoring+FishEye+data)<https://confluence.atlassian.com/display/FISHEYE/Backing+up+and+restoring+FishEye+data>document, "Be aware that scheduled back ups can fill up disks unless you regularly move or delete old archives", so this needs to be managed outside the application.

There's a feature request for this you can see at [](https://jira.atlassian.com/browse/CRUC-6498)<https://jira.atlassian.com/browse/CRUC-6498>but it is marked as "Won't fix", as it was preferred to leave the backup management to the customers to ensure thatFishEye doesn't get in a state where critical backups have been erased.


Tags: fisheye-crucible-administration
Fisheye crash after restart (The Web context could not be started)
Asked by Christophe Voisin:

Hi everyone,

today my Fisheye instance crashed (for the first time), i tried to restart it, but a lot of Java Exceptions appeared in the logs, and Fisheye refuses to start now.

Here is the fisheye.out file: [](http://pastebin.com/mQ92WjKv)<http://pastebin.com/mQ92WjKv>

It seems i have the exact same problem as this one, but there is no solution here (i tried removing the lock file too, and the var/osgi-cache folder as mentionned in this thread): [](/questions/237041/unable-to-start-crucible-after-deleting-the-lock-file)<https://answers.atlassian.com/questions/237041/unable-to-start-crucible-after-deleting-the-lock-file>

Any idea?


Answers:
author: Adrian Moerchen
body: Some permission problem on the data folder? Maybe you tried to start it with the wrong user.

\[com.atlassian.fisheye.pipeline.DefaultChangeSetPipeline\]: Constructor threw exception; nested exception is com.cenqua.fisheye.rep.DbException: com.persistit.exception.PersistitIOException: java.io.FileNotFoundException: /var/atlassian/application-data/fisheye/cache/pipeline/pipeline (Permission non accord?e)


Tags: fisheye-crucible-administration
Cut text from a Crucible diff window to paste into ext xRef tool?
Asked by Brent Webster:

I have a designer doing his code inspections and wants the ability to cut text from the Crucible diff pane(window) so he can paste it into an external cross-referencing tool. Right now, clicking on the diff pane triggers the adding of a comment only.


Answers:
author: gustavo_refosco
body: Hi,

I believe what you want can be achieved by clicking in the option **File Diff** as indicated in the following screenshot:

![](../../upfiles/viewdiff.png)

This will take you to the following screen, where you will be able to select the content:

![](../../upfiles/viewdiff2.png)

In case you want to select only the content of multiple lines not including the other information shown by Crucible as Author and Line Number, you can uncheck these columns, letting only the content of the file.

comments: author: Brent Webster
body: I'm able to see the Fisheye-\>File Diff menu but only when my review content is defined by selecting changesets (i.e. svn revisions). If the review is based on a patch file which gets successfully anchored then there is no capability to "File Diff". Reviews based on patch files is an integral part of our code inspection process for small bug fixes where the designer will checkout the software code directly from main or a production branch. Therefore it can only be checked in once the code review is completed.
Crucible: marking a comment thread in a review as "addressed"
Asked by Ivan Kaschenko:

I'd like to make a little functional suggesstion to Crucible - or please let me know if a simiar feature is already available in the product.

Case: dozens of open code review on the project, many questions/comments raised in each, lots of those questions/comments have some answers or deeper discussions; in a particular case a complete code review means a permissions to check-in the code.

Problem: as a coordinator on the project, I don't have a visibility on a % completion in each open code review. Instead, to understand if a particular code review has all issues in it addressed - I need to manually look through all comments in it. So, this is about some element of tracking issues within code reviews.

Suggestion: let the first comment in each thread within a review have a checkbox like "addressed" or similar. And let an author of that comment plus moderator have permissions to check/uncheck it. When a reviewer is satisfied with an Author's answer on the comment - reviewer just checks that mark - and on Reviews dashboard this shifts a progress % of a review. Creating a Jira issue from Cruciblel comment might be the case of automatic set to "addressed' (because tracking is moved to another tool, i.e. a problem will not be lost anyway). If anyone adds a reply in "addressed" comments - that clears the indicator meaning that needs an author's/moderator's attention again.


Answers:
author: Nate Schley
body: Even as one whose work is getting reviewed, I came to Atlassian looking for the same solution Ivan proposes.

As author, there is a difference between me having read a comment, versus me having done what's necessary to address the comment.

More comments + more files --\>

* harder to track everything to completion
* easier for author to ACK a comment with complete good intentions and then lose it in the chaos of life without completing the action.

As a 1st step towards implementation, I'd be happy if Ivan's proposed checkbox was in place \& indicated on a per-file basis, as comments presently are.

Other aspects, like using these un-checked boxes to block review completion, JIRA intertactions, etc., can be phase II deliverables.

Speaking of feature creep, Phase III of this feature roll-out could be a separate page in each review inventorying all comments, perhaps optionally filtering out those that are complete.


Tags: comment

done
How do I add new Git repositories automatically?
Asked by e:

Hi, I am using Crucible v3.3.3.

I can easily add new repositories via Web-Interface. My question is: Can we add new repositories via REST, command line? Is there any other way rather than web-interface?

Thanks!


Answers:
author: lpater
body: Hi e t,

FishEye/Crucible 3.4.0 introduces a dedicated REST resource that allows creating/removing and editing the configuration of your repositories (/rest-service-fecru/admin/repositories). I'd recommend upgrading and using that.

If you can't upgrade there's also the older resource - /rest-service-fecru/admin/repositories-v1, but that doesn't allow customizing the repository configuration, and creates the repository with default settings.

Please see [](https://docs.atlassian.com/fisheye-crucible/3.5.0/wadl/fecru.html)<https://docs.atlassian.com/fisheye-crucible/3.5.0/wadl/fecru.html>for documentation on both of these.

comments: author: e
body: Oh thank you!


author: e
body: Is there a way to get a list of all repositories I have on my fisheye server? v3.3.3


Tags: fisheye-crucible-administration
??????????????????????????????
Asked by Tetsu:

Sourcetree????????????????????Bitbucket.org??????????????

![????????? 2021-03-26 18.51.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/136289i4CFA7F3019CB2424/image-size/large?v=v2&px=999 "????????? 2021-03-26 18.51.13.png")

Bitbucket?????????????????????????

?????????????????????????????

?????????username?password????????????????????

```
Pushing to https://bitbucket.org/XX.git
remote: Invalid username or password
fatal: Authentication failed for 'https://bitbucket.org/XX.git/'
Completed with errors, see above
```

??Sourcetree????????????????????????????????????????????????????????????????

Sourcetree 4.1.0  
macOS Mojave ver. 10.14.6

?????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

Mac ??????? *Sourcetree \> ????* ?????????\[?????\] ?????????????????????????????????  
????????????MacOS ? Keychain Access ?? SourceTree ? Keychain ???????????????????

??????????????????


Tags: bitbucket
Bitbucket?????????????????OAuth???????????
Asked by ?? ??:

Bitbucket????????????????????????OAuth?????????

???????????????????

????????????????????????????

SouceTree????????3.4.3????????GIT???Git???????????

???

????????????Bitbucket

???????HTTPS

????OAuth??

????

?Bitbucket??????????????http://localhost/?????URL?????  
???????  
?????team/??repository/??pullrequest/????URL????????????  
?????????

?????????????????????????????????

?Unable to get secret  
?Unable to get user secret  
?Request for an OAuth access_token was denied  
?redirect_uri does not match

??????????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

?????????? [SRCTREEWIN-10965](https://jira.atlassian.com/browse/SRCTREEWIN-10965?focusedCommentId=1910301&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-1910301) ????????? localhost ?????????????????????

???????????????????????????????????????????

* [Cannot setup SourceTree, stuck at OAuth authorization](https://community.atlassian.com/t5/Sourcetree-questions/Cannot-setup-SourceTree-stuck-at-OAuth-authorization/qaq-p/1100327?utm_source=atlcomm&utm_medium=email&utm_campaign=kudos_comment&utm_content=topic)

??????? Sourcetree ???????????????????????????????????????????????????????? Bitbucket ? IP???? ???????????????????????????

* [???????????????????? IP ?????????????????](https://support.atlassian.com/ja/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/)

comments: author: ?? ??
body: [@Tomoko Suzuki](/t5/user/viewprofilepage/user-id/1889002) ??

?????????????

?????????????????????????????????????????????

?[Cannot setup SourceTree, stuck at OAuth authorization](https://community.atlassian.com/t5/Sourcetree-questions/Cannot-setup-SourceTree-stuck-at-OAuth-authorization/qaq-p/1100327?utm_source=atlcomm&utm_medium=email&utm_campaign=kudos_comment&utm_content=topic)

????????????Seadna Smallwood ?????

??????????????????????????????

??????????????????????????

??????OAuth????SSH????????????????????????????

?????????????
Github OAuth not working
Asked by Ricky:

I deleted all my authenticated Accounts and Git Saved Passwords from Sourcetree.

Then I added my github account via OAuth. It loaded a browser window and gave a green checkmark indicating that it authenticated successfully (since I'm already logged into github in the browser). Then when I try to Fetch changes, it tells me username and password failed to authenticate.

WHY WOULD IT TELL ME IT AUTHENTICATED CORRECTLY AND THEN \*\*NOT\*\* AUTHENTICATE WHEN I TRY TO FETCH?!?!?!

This seems to happen once a month and I try a million combinations and orders of clicks to make it work.

PLEASE FIX THIS MAJOR ANNOYANCE!


Answers:
author: Will Noble
body: I had this problem, or something which seems very similar.

It seemed to be resolved by revoking the Sourcetree authorization in App authorizations in Bitbucket and getting Sourcetree to request access once again.

Must be related to the order I did things trying to resolve the initial connectivity issues I had.
Filed authentication
Asked by Sheela Omkarappa:

Hi Team,

I am using sourcetree 3.4.2 for cloning our codebase from github. I am unable to fetch latest code from git repo. below is the screenshot for ref. I treid using both basic /auth option but still getting same error.

![sourcetree.PNG](/t5/image/serverpage/image-id/135425i6E5661094E1D37B2/image-size/large?v=v2&px=999 "sourcetree.PNG")


Answers:
author: Scott Jackson
body: FWIW...we solved our issue.  

However, our issue was specific to cloning a BitBucket repo - not a GitHub repo. So, our resolution likely will not apply to the OP's situation.  

(If anyone cares...the issue is that BitBucket Cloud allows users to create usernames with an "_" in them. But, the path/URL - formatted like https://username@bitbucket.org/projectname/reponame.git" - will fail out if the username has said "_" in it. Atlassian really should prevent users from creating usernames with characters that cannot validate through the Sourcetree URL.)


author: Scott Jackson
body: We are seeing the exact same error message for one of our users. Any help would be great.  

The user has admin rights in BitBucket cloud. The user can login and see the repo just fine using the web browser.  

But, SourceTree will not connect. We've done basic/auth, we've done an app password, we've tried re-cloning the repo, we've tried deleting the local repo and re-pulling everything.  

Nothing is working. Would love to see an answer here, Atlassian. Thank you.
???????Bitbucket?????????????????
Asked by ????:

???????Bitbucket?????????????????  
?OAuth Token ???????????????  
?localhost????????????????????????????????

????Basic??????ID?????????????????????????????????

?????????????????

23????????????????????????????????

???????????????????????????????PC????????????????????????????????????


Answers:
author: K. Yamamoto
body: ????????????????????????

????????????? - ?????????? [SRCTREEWIN-10965](https://jira.atlassian.com/browse/SRCTREEWIN-10965?focusedCommentId=1910301&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1910301) ????????? **localhost** ???????????????????????????????????????Sourcetree??????????????????????????????????????????????????? localhost ??????????????????Bitbucket? [IP????](https://support.atlassian.com/ja/bitbucket-cloud/docs/what-are-the-bitbucket-cloud-ip-addresses-i-should-use-to-configure-my-corporate-firewall/) ???????????????????????????


Tags: language-ja
Sourcetree of 4.1.0 version can't use "??"function in Chinese environment
Asked by ?? ?:

![SourceTree's question.png](/t5/image/serverpage/image-id/134957iF87FC04E185EB6FC/image-size/large?v=v2&px=999 "SourceTree's question.png")


Answers:
author: ?? ?
body: me too!
Unable to login to github with correct credentials
Asked by Aggressor:

I have a github repo setup.

I have a github account which is setup and authenticated.

When I try to pull it loads the password input screen. Every time I put in the 100% password (and I used copy paste from logging in via the site itself to verify it worked there), it keeps asking me again until it fails.

Can you suggest what the issue might be?

I have tried deleting the password file and manually entered the correct password numerous times and it won't work.

When I log into github via the web, it asks for an SMS code, however sourcetree never asks for this. Is this missing SMS verification step the cause?


Answers:
author: Ifeanyi Nwosu
body: Kindly use Auth0 to connect your account to Sourcetree.


author: Dmitry Malyshev
body: Same problem, can't find a solution, using Mac 11.2.1 and the latest Sourcetree..


author: Sarah Carney
body: I am having the same problem.


Tags: credential