youngmon/atlassian-qna huggingface dataset:
How to get a user license for Confluence
Asked by Matthew Ma:

We had a company name change and so I migrated all the content or our old site across to a new one. The new site was set up using my new email address too.

However, in the space settings -\> users I am listed as Unlicensed as are the others I invited with their new email address.

We have a free trial on the premium subscription.

How do I get a license / remove the unlicensed designation ( which also shows when I assign myself or another user to a task in a page).

Thanks


Answers:
author: Shannon S
body: Hi Matthew,

Welcome to Atlassian Community! It's nice to have you join us. I hope you're doing well. I understand you migrated data between Cloud sites, but your user is showing as Unlicensed on the content.

The only thing I can think of is if it's a different Atlassian Account. When I checked your \*team site, you are a licensed user.

Since you have a Premium trial, can you raise a support ticket for this? You can do so through <https://support.atlassian.com/contact/>

Once you do, please let me know. I will assign the ticket to myself and have a look at the problem.

Thank you,

Shannon S

Confluence Cloud Support


Tags: cloud

confluence-cloud
Ability to display data from Confluence Database in JIRA Custom Field
Asked by Joseph Farrar:

Is there presently a way to display data from a Confluence Database into a JIRA Custom Field, say a drop down field where you can select the value you want?  

Example, the ability to select a specific product for a support request, behind the scenes the Confluence Database table has a lot more metadata/columns associated to the value selected that provides more insight to the support representative.


Answers:
author: Marc - Devoteam
body: Hi [@Joseph Farrar](/t5/user/viewprofilepage/user-id/4348224)

No you can't.

In JSM you can use Assets, if on a premium plan.

You could raise this as a feature request on <https://jira.atlassian.com/>


Tags: cloud

confluence-cloud

jira-cloud

jira-service-desk-cloud
Is it possible to filter a confiforms page/Blog post field by more than just space?
Asked by Kevin Kott:

I'm trying to see if it possible to filter the results of a page/blog post field type by a specific page. The field should contain the list of pages within a directory page for the user to choose from. The issue is that there are multiple directories within the space so, while not hindering the end use of the form, it causes the user's search results to pull many more pages then desired. Also, this leaves the possibility for the user to choose an incorrect page (document type) within the field. This will help by removing entry validation for this field


Answers:
author: Alex Medved _ConfiForms_
body: An option could be to set up a web-service backed multi-select field in ConfiForms that is set to use the Confluence APIs, like <https://developer.atlassian.com/server/confluence/rest/v900/api-group-child-content/#api-rest-api-content-id-child-get> or <https://developer.atlassian.com/server/confluence/rest/v900/api-group-search/#api-rest-api-search-get>

comments: author: Kevin Kott
body: I appreciate your help. Not quite sure how to implement something like that. I was able to pull a list of child pages from the directory in questions using rest api, but do you have any tips on how to format that into a useable multiselect field equivalent to a page multiselect field?


author: Alex Medved _ConfiForms_
body: Recorded for you a [little demo](https://wiki.vertuna.com/download/attachments/178782502/Community%20-%20Is%20it%20possible%20to%20filter%20a%20confiforms%20page%3ABlog%20post%20field%20by%20more%20than%20just%20space.mov?version=1&amp;modificationDate=1726052750477&amp;api=v2)

Hope it helps


author: Kevin Kott
body: That did it! This is exactly what I was looking for! I did have to make a slight change to the setup though to get my code to work. I put,

Service URL: /rest/api/content/\<YOUR Page ID\>/child?expand=page  
Root: page.results  
ID: _links.webui  
Label: title

I also had to reference the data differently than with the page/blog post field type. I had to use \[entry.webservicefield.id.pageProperties(PROPERTY)\] to extract the property values from the user selected pages.

One thing I noticed before this is that the iterateAndPrint virtual function only needs to be used on one confiforms rule and then you can reference the multiselect field without using iterate function. I don't know if this is proper, but it cuts down on string length.

Thank you so much for all your help!


Tags: confiforms

confluence-data-center

data-center
How can I download/export and use templates from cloud to use in our data center
Asked by Kothar:

We are using confluence data center and want to use the templates that are available in the cloud version. Unfortunately, I cannot find anywhere to export these templates to use them for our non cloud version.

I have seen a similar question on this and they were suggesting I should create a page with the template on a free cloud account, use view source, copy and paste.

Doing this on most complex templates I only get the text, the formatting/images/macros etc are not carried over, which is pointless as I have to create everything from scratch anyways.

Is there a more streamlined way to do this?


Answers:
author: Brant Schroeder
body: [@Kothar](/t5/user/viewprofilepage/user-id/5589182) Welcome to the Atlassian community

Data center and cloud are different products and there is no way to export the template from cloud to data center. Technically you would have to recreate the template in data center.

You could technically migrate your cloud instance to data center and then you would get the pages created from a template and you could then use that as a framework to create the template. In the end you are still creating the template in data center.

<https://confluence.atlassian.com/doc/migrate-from-confluence-cloud-to-data-center-298979321.html>

comments: author: Barbara Szczesniak
body: Also, a template on Cloud might contain macros that are not supported or have different parameters on Data Center. This may be why some things don't carry over.


Tags: cloud

confluence-cloud

confluence-data-center

download

export

template
How to unsubscribe Confluence
Asked by Joanne A Iti:

How to unsubscribe Confluence and unsubscribe from Atlassian plss I have been trying to do for days


Answers:
author: Robert DaSilva - Adaptavist
body: Hi [@Joanne A Iti](/t5/user/viewprofilepage/user-id/5589158) ,

If you're trying to unsubscribe from Atlassian company-wide marketing communication, you can do so at their Email Preferences Center. Try visiting this link and log in with your Atlassian Account: <https://preferences.atlassian.com/>

If you're trying to unsubscribe from emails on a given Atlassian Cloud instance, you should be able to modify your settings by clicking your profile picture in the top right, then "Personal Settings". From here, you can edit your Email Settings by clicking "Email" in the left pane.

![Screenshot 2024-09-10 at 3.57.07?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/346675i31E570799031D308/image-size/large?v=v2&px=999 "Screenshot 2024-09-10 at 3.57.07?PM.png")


Tags: cloud

confluence-cloud

not-applicable

organization-administration
Confluence Link to Jira Issues
Asked by Rachel Watson:

Hi,

Has something changed within confluence around 'insert Jira issues'? I have a page containing multiple JQLs to pull through a number of different tickets. Up until this week I was able to click on the issues on confluence which would either open the issues over the confluence page or allow me to open within Jira on a new tab. Now my colleagues and I are unable to open the links from the confluence page.

Any help much appreciated.

thanks


Answers:
author: Fadoua
body: [@Rachel Watson](/t5/user/viewprofilepage/user-id/4851100)

Welcome to Atlassian Community!

Are you still having the problem you reported?

Best,

Fadoua


Tags: cloud

confluence-cloud
Content Tree: Is there a workaround/customization/shortcut for "Expand All"?
Asked by Ines C:

Hello everyone,

I would like to have the level 1 and level 2 parent page titles displayed by default in the Content tree on the left. Has anyone found a workaround or theme customization snippet to enable an "expand all"? Alternatively, is there a shortcut that we can use for this?

Thanks!


Answers:
author: Shikha Verma
body: Hi [@Ines C](/t5/user/viewprofilepage/user-id/5533238), Confluence does not provide a built-in option to "expand all" pages in the Content tree or a direct "expand all" shortcut in Confluence.   
You can use Marketplace Add-ons like **Refined** for more advanced customization of the Confluence user interface, including "expand all" functionality for the content tree.  
I personally tried Refined, and it's very customizable.   

comments: author: Ines C
body: Many thanks, [@Shikha Verma](/t5/user/viewprofilepage/user-id/4990585)


Tags: cloud

confluence-cloud
Table of Contents - colored entries.
Asked by Kirk Wayland:

Is it possible for table of content entries to have different colors depending on some property of the Header entry? I would like to have some entries in RED.


Answers:
author: Shikha Verma
body: Hi [@Kirk Wayland](/t5/user/viewprofilepage/user-id/5589019) Welcome to the community!  
In Confluence, there isn't a built-in feature that allows you to change the colour of specific entries in the Table of Contents (TOC) directly based on the properties of the header entries.  
You can manually format the headings in your page content by selecting the text and using the text colour option in the editor.


author: Barbara Szczesniak
body: [@Kirk Wayland](/t5/user/viewprofilepage/user-id/5589019) You can also insert an emoji or a status macro at the end of the heading text to act as your indicator of whatever you are trying to convey in the TOC with the red color.


Tags: cloud

confluence-cloud
Search for pages published by a Deactivated account
Asked by Carla Norman:

I need to search for pages owned by a Deactivated account. Is there any way to do this?


Answers:
author: Sam Thornton
body: Hello!

I've found that if I just do a search of the user's name or username in the general search box, Confluence will suggest pages created by that deactivated account.

Hope this helps!


author: Barbara Szczesniak
body: [@Carla Norman](/t5/user/viewprofilepage/user-id/5378155) If you use the **Advanced Search** instead of the general, there is an **Edited or created by**filter available. I don't have any deactivated users, but I presume you can select the deactivated user to get all pages or use additional filters to get more specific results.

comments: author: Carla Norman
body: Thanks Barbara! This was actually the original issue as that's what my tech was doing to find the pages and he was not able to choose the deactivated user.


Tags: cloud

confluence-cloud
How do I grant anonymous access to Questions?
Asked by Shawn Cleary:


Answers:
author: Paula Silveira
body: Hi Shawn,

As you can see on [Permissions](https://confluence.atlassian.com/display/QUESTIONS/Permissions), you can allow anonymous users to view questions, however anonymous users can't ask, answer, or vote on questions. There's a feature request for it as you can see on [CQ-318](https://jira.atlassian.com/browse/CQ-318).

Thanks and regards,  
Paula Silveira


Tags: cloud
How can I add a Confluence and Confluence Questions cloud trial to my JIRA cloud trial?
Asked by KasperM:

I just setup a JIRA trial. This should be linked to the confluence trial, so I try to sign up for a confluence cloud trial, input the same information, e.g. team URL, but the forms says "name is already taken". I just want a JIRA+Confluence+ConfluenceQuestions cloud trial.


Answers:
author: Andre Borzzatto
body: Kasper,

If you have a JIRA Cloud subscription and want to add more applications under the same environment, then, all you need to do is to look for the applications you would like under the **Discover new applications** section that can be located if you click in the "cog icon" located in the right upper corner of JIRA or Confluence.

Through this menu you'll be able to add Confluence to your JIRA and Confluence questions to Confluence.

Here's a guide to help you with it:

* <https://confluence.atlassian.com/display/CLOUDKB/Adding+New+Products+to+Existing+Atlassian+Cloud+Instance>

I hope it helps!

Thanks!

comments: author: Rodrigo Girardi Adami
body: Thanks for helping the customer Andr? :D


author: Andre Borzzatto
body: Haha, I'm sorry for answering the same question as you actually, but thanks! :DYou are, as usual, doing great! :D


author: Rodrigo Girardi Adami
body: Hi Kasper,

I believe [this page](https://www.atlassian.com/ondemand/signup/)is the one to choose the products you want to trial. In case this is not possible anymore, you may need to get in touch with our support team at support.atlassian.com which can help to enable another product for your trial.

Cheers,

Rodrigo

comments: author: KasperM
body: Thank you. Will do.


Tags: cloud
How to customize layout in Confluence Questions
Asked by Sergei Dorogin:

Is it possible to do any customization of layout in Confluence Questions?

I'd like to add some info onto /questions page for users with a brif description of the site.


Answers:
author: Hao Doan
body: I also would like to know if you could change word Questions to something else in the global header. The word questions might be too ambiguous for our clients. I would like to change it to Community Q\&A or Q\&A.

Thanks,

Hao


author: TomC
body: Hi Sergei, I don't have an answer but upvoted your question as I would like to do this too.


author: Sergei Dorogin
body: Any comments?
Can I insert video frame in confluence questions?
Asked by Javi:

I want insert a vimeo video, but I'don't find how it run.


Answers:
author: Joe Clark
body: You can just copy and paste the vimeo URL into the editor and it will automatically convert into the Widget Connector macro:

<https://vimeo.com/69445362>

comments: author: Javi
body: So easy...

Thanks


Tags: video
Using the Questions Macro how do i display and ask questions that are asked within a space?
Asked by Jonathan Garrett:

Currently i observe

1) The macro does not provide an ability to select the space as well as the topics, so questions that are private to a space can not be displayed?

2) The ask question button of the macro does not automatically assign questions to a space or provide the ability to determine if a question global or in a space.

Is there a way to ask and display question private to a space?


Answers:
author: Jochen H?berle
body: This is a feature added to the last version of the Confluence Questions plugin. The user is asked to specify the Space a question should go to.

Additionally, every Space now has a Questions area of it's own. Questions asked there are automatically added to the correct Space.

You can administer the associated Spaces at any time.

comments: author: carolyn french
body: I'm running across this as a problem actually. I want there to be the option NOT to associate the question to a space.
How to add a question page in the Confluence Documentation theme ?
Asked by Pierre-Yves Aquilanti:

With the introduction of [Confluence Questions 2](http://blogs.atlassian.com/2015/03/share-tribal-knowledge-securely-confluence-questions-2/?utm_source=product-release-email&utm_medium=email&utm_campaign=confluence-questions-2) it is possible to have a Questions link in the default Confluence theme.

How can we include such link in the Documentation theme ?

Thanks !


Answers:
author: Timothy
body: I believe you would need to modify the Documentation theme (<https://confluence.atlassian.com/display/DOC/Configuring+the+Documentation+Theme>).
rss feed for confluence questions
Asked by Christian Kern:

Is it possible to get RSS feeds for unanswered/all/new questions?


Answers:
author: Bob Swift (personal)
body: Yes, bottom right on this page: <https://answers.atlassian.com/questions>

comments: author: Christian Kern
body: Thank you!Looks like there are at least two feeds to choose from:[https://answers.atlassian.com/cq/questions.action?\&filter=popular\&type=rss](https://answers.atlassian.com/cq/questions.action?&filter=popular&type=rss)[https://answers.atlassian.com/cq/questions.action?\&filter=unanswered\&type=rss](https://answers.atlassian.com/cq/questions.action?&filter=unanswered&type=rss)


author: Bob Swift (personal)
body: I use filter=recent if I remember correctly.


Tags: rss
Questions shows nothing under Popular after migration
Asked by Richard Saffell:

We recently moved our Confluence installation from one server to another, and after the move, the Popular list in Confluence Questions is empty, with the message, "there are no questions that match your filter."

How do we re-populate that list of popular questions? We have hundreds of questions.


Answers:
author: David Puchosic
body: I think this relates to how the instance was moved. You can potentially bring the /index/questions-edge folder over. However, if its an XML backup move, I couldn't use the existing questions-edge index. If you migrate with a database dump then it should be able to be brought over intact. It is like the popular page indexes and can be lost if you don't keep the index.


author: Giuliano C.
body: Hey Richard,

Considering that Confluence content could be stored inside the index of the instance, depending of what it would be, can you try to manually re-index the instance or follow up with a whole [rebuild of the content indices from scratch](https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch) to make sure if the popular content will be back to work?

Nevertheless, don't forget to raise a new ticket at <https://support.atlassian.com> in case of having this issue persisting.

Cheers,

Giu
why is it that after replying to one post i am receiving emails about questions i am not interested in?
Asked by alistairg:


Answers:
author: Nic Brough -Adaptavist-
body: I suspect it suggested that you follow one of the labels that the question had been tagged with, and you clicked "yes" (I keep doing it too)

To check this, click "Topics" above the question. The page will display what you've followed, and gives you "unwatch" next to it, so if my guess is right, you can unwatch the ones you aren't interested in.

comments: author: alistairg
body: Thank You. just got to clear out my inbox now :)
Confluence Questions: manage watchers
Asked by Consu:

Hello all,

do you know if it is possible to make every user in Confluence watch the questions by default?

I tried questions but there is very little activity and asked questions are often unanswered: I would like everyone of my users to receive an email notification for each new question. Do you think it is feasible? How?

Many thanks for the help!

Consu


Answers:
author: Peter Van de Voorde
body: Hi Consuelo,

Here you can find how to add people to the watcher lists of a certain topic:

<https://confluence.atlassian.com/display/QUESTIONS/Topics>

But I don't think it's a good idea to simply start spamming your users, maybe you should try a poster campaign or something similar to get them to start using questions.

Or provide them with some training.

Best regards,

Peter

comments: author: Consu
body: Thanks for the solution and the tip Peter!


author: Vera Henrichs
body: And how about this feature?

<https://jira.atlassian.com/browse/CONF-40582>

Please vote!


Tags: confluence

confluence-administration

watcher
Subdomain for Confluence questions
Asked by Rodolfo:

Is it possible to point a subdomain of my company to the Confluence Questions section of our regular Confluence instance? As an example, this is what I want to do:

When I type "http://answers.mycompany.com", I am redirected to "http://confluence.mycompany.com/questions".

Would a simple rewrite or redirect rule work?


Answers:
author: Paulo Henning [Atlassian]
body: Hello Rodolfo,

Yes, you can use a redirect rule depending on which web server you are using it.
Can you embed Confluence Question lists in an external website?
Asked by Mark Fischer:

Embedding question lists on other Confluence pages is really easy with the Macro. Is there any way to embed a question list in an external website?


Answers:
author: Bob Swift (personal)
body: [getQuestionList](https://bobswift.atlassian.net/wiki/display/CSOAP/Reference#Reference-getQuestionList) from [Confluence Command Line Interface (CLI)](https://bobswift.atlassian.net/wiki/display/CSOAP) produces a csv file that you can use anywhere you want.


author: Alex Medved _ConfiForms_
body: REST API is still not published (related discussion you can find here <https://answers.atlassian.com/questions/11985663>) - there is some kind of a plugin suggested, but I am not sure how you can use it from within your website


Tags: embed
Am new so can you explain what this software means properly to me
Asked by amoako solomon:


Answers:
author: Nic Brough -Adaptavist-
body: "Questions" is an addon for Confluence which adds question and answer functionality to the wiki, as well as knowledge bases and some "gamification" stuff.

You've actually asked your question in a Confluence that has Questions installed, so you're using it now.

Have a quick look through the basics at <https://www.atlassian.com/software/confluence> and <https://www.atlassian.com/software/confluence-questions> and then ask us more!
Is it possible to edit user reputation?
Asked by John Charlton:

We want to use reputation based permissions, but also have a requirement to give some users immediate access to perform moderation level tasks on Confluence Questions.

I know that there is not currently a way of setting this via user permissions, but is there any way of immediately giving a user a high reputation so that they can carry out question moderation tasks?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: To answer your question, yes you can. You modify the entries within the database to adjust points. However, this defeats the purpose of the points. Users can however ask and answer their own questions to gain points as needed.

Please review here:

<https://confluence.atlassian.com/display/QUESTIONS/Permissions#Permissions-RepBasedPermissions>

#### Allow experts to curate questions and answers {#toc-hId-1309918648}

As a Q\&A community grows, administrators may want to delegate content curation activities to other users. You can choose to grant permissions to perform actions such as editing question topics or deleting comments, based on a the number of points a user has earned.

To turn on reputation based permissions:

1. Go to ![](https://confluence.atlassian.com/download/attachments/407724476/Cog.png?version=1&modificationDate=1406520746430&api=v2) \> **General Configuration** \> Confluence Questions**Customisation**.
2. Select **Reputation Based Permissions**
3. Choose **Save**.

The points required for each action are:

* Vote down an answer - 15 points
* Change question topic - 100 points
* Delete a comment - 500 points
* Edit a topic - 500 points
* Edit another user's question or answer - 500 points
* Accept an answer on another user's question - 1500 points
* Convert an answer to comment or a comment to answer - 1500 points

comments: author: A
body: do you have more details - what tables/fields are to be updated?we'd need to bump the point for a selected few people so they can moderate questions themselves


author: Saarvaani Vadlamani
body: I have the same requirement. Do you have additional information on which tables to modify?


author: Vincent Blain
body: [@NotTheRealStephenSifersNOPENOPENOPENOPE](/t5/user/viewprofilepage/user-id/783223) : To answer your question, yes you can. You modify the entries within the database to adjust points.

Could you tell me where in the database it is possible to edit user's point reputation (wich table?) ? I don't find it.

Thx