youngmon/atlassian-qna huggingface dataset:
Group reviews in Crucible?
Asked by richard greenwell:

Is it possible to define group reviews in Crucible?

We are using Crucible in standalone mode


Answers:
author: Mikhail Dmitriev
body: Hello!

It was OK to select a group as a reviewer in Fishey/Crucibe version 3 within auto-suggest box just by typing firts letters -- but after upgrade to version 4 only particular users are avaiable, no groups at all...

In the project setting auto-suggest for a group for a default reviewers still works fine... but the same group is not avalable in a review settings.

Permissions seems to be OK -- the group is in the list with both Fishey and Crucibe access checkboxes set.

Could anyone help? @Nick Pellow? or shall I post a bug?

comments: author: Adam Karl
body: Seeing the same thing here with 4.0.3 and 4.0.4. Looks like a defect to me as I can't find any other settings that would affect this and it worked prior to 4.x upgrade.


author: Caterina Curti
body: Hi,

This issue is currently tracked in our public facing JIRA: <https://jira.atlassian.com/browse/CRUC-7676>.

Please watch it so that you will be immediately notified as soon as there is an update.

Also, feel free to add a comment to the ticket itself to share your inputs with the developers directly.

Caterina


author: Nick
body: The only way to define a group review in Crucible at the moment is to setup a project with a set of 'Default Reviewers'.

Not exactly the same as 'group reviews' however may get you most of what you want.


Tags: fisheye-crucible-administration
Fisheye treat *.java as binary when this file?s repository path is changed.
Asked by Hainan HU:

Fisheye version: 3.1.4

Configuration: svn:mime-type = .project .settings .classpath target payment-engine.iml

File type: .java

Problem: In fisheye this file is treated as binary, after the repository of this file has been changed.

This problem make the diff of revisions not possible since fisheye treat it as binary, how can we fix this?


Answers:
author: gustavo_refosco
body: Hi Hainan,

You may set the svn:mime-type property on this file to **text/plain** then commit it and check if it is shown as text.

For further information on this setting please look at <http://stackoverflow.com/questions/73797/how-do-i-tell-subversion-to-treat-a-file-as-a-binary-file>.

Regards,

Gustavo Refosco


Tags: fisheye-crucible-administration
Repeatedly getting Out Of memory Error .
Asked by nincy james:

After increasing Java Heap Size to -Xms128m -Xmx1024m -XX:MaxPermSize=256m in FISHEYE_OPTS. I am getting out of memory Error in fisheye logs but at the same time i can access the admin page. Admn page shows indexing in progress. but at the same time i can access the admin page. Admn page shows indexing in progress.


Answers:
author: nincy james
body: Can somebody please tell what is actually happening, if the repository scanning is successfully running or not and in how many days it will complete as it has been 2 days since the scanning started?


Tags: out-of-memory
How to restart Server?
Asked by nincy james:

I have incresed the size of JAVA heap size by setting the FISHEYE_OPTS as given in documentation. i also did start.bat from command promp window. I am getting same error "out of memory" while logging into Admin Page. How else i should restart the server or is it some other problem?

Please reply urgently.


Answers:
author: Nic Brough -Adaptavist-
body: Restarting is just a case of stop.bat then start.bat

You haven't told us what you've done to increase the memory, or what the actual error message is, so we can't really help you with the error. Bear in mind it's not as simple as "more memory", there are different types of memory used in Java and just increasing one of them is unlikely to help unless it happens to be the right one.

comments: author: nincy james
body: I have set the system variable as FISHEYE_OPTS and value as -Xms128m -Xmx1024m -XX:MaxPermSize=256m and FISHEYE_INST and value is the path where its stored and also set the class path upto its bin folder.

Error message is :

An error occurred trying to render this page {#toc-hId-1876194443}
==================================================================

#### javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.servlet.jsp.JspException: javax.el.ELException: Problems calling function 'cru:getWebItems' {#toc-hId--1265503033}

Original error that caused this page {#toc-hId-870334312}
---------------------------------------------------------

#### java.lang.OutOfMemoryError {#toc-hId--2074849659}


author: Nic Brough -Adaptavist-
body: Ok, but which "out of memory" error caused the java one? That will be recorded in the error log somewhere.


Tags: fisheye-crucible-administration

server
Buying licence without maintenance fee?
Asked by SabrinaB:

Hi,

is anyone know if it is possible to upgrade a already existing licence (e.g. from 25 to 50 users) without paying the maintenance fee? My case if for our fisheye and crucible licences.

Thanks,

Sabrina


Answers:
author: Nic Brough -Adaptavist-
body: Not really, but talk to sales-at-atlassian-dot-com to see if they'll vary the standard patterns


Tags: fisheye-crucible-administration
When I am trying to access admin page using http:localhost:8060/admin, its repeatedly redirecting me to Crucible setup page. How can i get to admin page?
Asked by nincy james:

When I am trying to access admin page using http:localhost:8060/admin, its repeatedly redirecting me to Crucible setup page. How can i get to admin page?


Answers:
author: darylchuah
body: Hi Nicy

When i redirect you to the Crucible setup page, it means that your Crucible hasn't been setup properly and you will need to complete the setup process again.

comments: author: nincy james
body: Hi Daryl.. i understand your point but my setup was done properly and my repository was being successfully scanned and it might have been stopped as i had to log out of my system cause of memory update. So does it mean i have to get evaluation license and add project and repository it all over again?


author: nincy james
body: And still when i did start.bat from crucible root directory my repository is getting scanned. Kindly suggest how should i proceed as i am stuck in this.


Tags: fisheye-crucible-administration
fisheye linking to jira?
Asked by Thomas Zilling:

I don't know, what is this option?

It is in fisheye, and the question of linking to jira-issue.  
Can you explain it?

![](../../upfiles/fisheyecruciblewhat.png)


Answers:
author: Nic Brough -Adaptavist-
body: It thinks it's spotted a reference to a Jira issue in the repository and is asking you if you want to create it.
Fisheye server not responding
Asked by Soo Min Ooi:

Server is not responding when user click on any of the repository in admin mode to view repository configuration. Message" Server xxx is not responding due to a long-running script" is displayed.

Browsing changest and source code does not has any problem. What could be the issue?


Answers:
author: AafrinA
body: Hi,  

The error is due to the delay in rendering of Javascript on the page, Please try loading the page in different interent browser than the one you are using now, preferably Google Chrome.Do also disable any add-ons / extension in your browser and upgrade your browser to the latest version.
Can we define collation type at database, rather than server, for FishEye
Asked by Tim Davis:

We're just finishing an evaluation of FishEye (really good product) and am looking at agreeing the final resting place for the database, aiming for MS Sql Server.

Our SQL Servers normally use "Latin1_General_CI_AS" collation, whereas FishEye needs "Latin1_General_CS_AS".

Are we best creating a new server instance for "Latin1_General_CI_AS", or are we able to get away with creating a database with "Latin1_General_CI_AS" collation only?

Probably the first I suspect ...


Answers:
author: AafrinA
body: Hi Tim,  

For your reference, the server requirement for the Fisheye and MSSQL are as mentioned [here](https://confluence.atlassian.com/display/FISHEYE/Migrating+to+SQL+Server). As mentioned in the requirement, Your database server must be configured to use the Latin1_General_CS_AS collation set. The following collation type can be set at the database level instead of setting to the whole server and interrupting other database instances within your MSSQL Server.

comments: author: Tim Davis
body: Thankyou. We've concluded that we'll create a new SQL Server instance with the correct collation type, rather than define at the database. Just to ensure we do not hit any problems in future.

Thanks
How Crucible is dependent on Fisheye as during the installation there was no mention of fisheye to be installed. I ma getting this error that repository scan has been paused because of com.cenqua.fisheye.cinfig.ConfigException
Asked by nincy james:

How Crucible is dependent on Fisheye as during the installation there was no mention of fisheye to be installed. I am getting this error that repository scan has been paused because of com.cenqua.fisheye.cinfig.ConfigException and could not access the repository.Authentication cancelled. Please help.


Answers:
author: Nic Brough -Adaptavist-
body: Crucible is part of Fisheye, it can only run within Fisheye.

The error you are getting is a simple one - your code repository does not respond when Fisheye/Crucible is trying to connect to it.

Try some simple "read" actions on the command line on the server to see what they do - they'll probably fail as well, but give you more useful information about what is wrong with the settings.

comments: author: nincy james
body: Thanks Nic for the prompt reply..but i think i did not give correct credentials for the repository access thats why may be i am getting this error. When i am trying to delete this repo i am not getting any option. Can you please guide me how to delete this repository and then add a new one? I have installed both Crucible and Fisheye


author: Nic Brough -Adaptavist-
body: Go to the list of repositories and click the cog to the right and side of it - there's a delete option on it (assuming you are an admin)


author: nincy james
body: Please reply on urgent basis


Tags: crucible-without-fisheye
do we need to install crucible and fisheye both on our system?
Asked by nincy james:

do we need to install crucible and fisheye both on our system?


Answers:
author: rverschoor
body: FishEye and Crucible are delivered as just one application to download and install.  
You unlock the functionality by supplying a license.  
Contrary to other remarks, you can use FishEye standalone, and you can use Crucible standalone.

See also [What is the relationship between FishEye and Crucible? Can I just use Crucible?](https://confluence.atlassian.com/pages/viewpage.action?pageId=432801242)


author: AafrinA
body: Hi Nincy,  

The fisheye comes together with the features of crucible. When you make the fisheye installation, you can activate the crucible by providing the license key or you can use the fisheye without crucible features.

When you need to use crucible feature after the fisheye installation, you can activate it by adding the license details by visiting the Admin \> System Settings \> System Info.

Fisheye can run as standalone without crucible however, the crucible requires the fisheye to be installed in order to run.


author: Nic Brough -Adaptavist-
body: I think you are asking about the dependencies these have. Crucible depends on Fisheye, so if you want to use it, you have to use Fisheye. You can use Fisheye without Crucible.


Tags: crucible-without-fisheye
Installing fisheye 3.2
Asked by Rahul Aich [Nagra]:

Hi

I am trying to install fisheye on linux environment.

I have set up two folders install and data. I want all the configurations that I make to go into the data folder. I guess i can do it by setting the fisheye home directory. How do i set the fisheye home directory?

Rahul


Answers:
author: Rahul Aich [Nagra]
body: The problem was that we had a startup script for fisheye and i was not starting up wit hthe right user therefore that script was not getting kicked in.

After starting the script as root, i resolved the issue.


author: Jeff Thomas
body: It sounds like you're pretty much there with the install and data folders. All of my configuration is in my data folder in the config.xml file, which does not get removed during updates and preserves any configuration changes. The Fisheye installation files get extracted to the install folder. You should just need to [setup a FISHEYE_INST environment variable](https://confluence.atlassian.com/display/FISHEYE/Installing+FishEye+on+Linux+and+Mac#InstallingFishEyeonLinuxandMac-6.TellFishEyewheretostoreyourdata) and point it to your data folder.

comments: author: Rahul Aich [Nagra]
body: hey Jeff

thanks for your comments. I have defined my FISHEYE_INST variable to point at my data folder however the moment i start my fisheye installation, the data is not going into my FISHEYE_INST folder but to my FISHEYE_HOME folder (which is fecru3.2.3). I am not sure, how to fix this.Any ideas?


author: Jeff Thomas
body: Could you verify that your system variable is setup correctly by running "echo $FISHEYE_INST" in the terminal?


author: Rahul Aich [Nagra]
body: tried running echo command, but it does not return anything; am i missing something basic?


author: Jeff Thomas
body: That means the system variable isn't set properly or that you need to refresh your current shell to pick up on the variable. Try opening a new shell and see if the echo command works. If it does not, verify that you've followed the [steps for setting up the variable](https://confluence.atlassian.com/display/FISHEYE/Environment+variables#Environmentvariables-SettingenvironmentvariablesunderLinuxorMac). If you're logged in as the user that will be running Fisheye, you can edit \~/.profile and if you want all users to have the variable, edit /etc/profile

After you've made the change, restart or open a new shell to pick up on the new variable.
github errow
Asked by ??????:

![??.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/119983i50E2A587CA05CD5D/image-size/large?v=v2&px=999 "??.jpg")

please ,How to resolve this error?

The username and password have been checked several times, so it's probably correct.

???????????????????

??????????????????????????????????????


Answers:
author: ??????
body: solved.

It's git updates and create a Personal access tokens.

password is Personal access tokens.


Tags: github
The SourceTree is not opened - only splash screen is visible for several seconds
Asked by Mikhail Khizhnyakov:

I run the SourceTree and the splash screen is shown. Then it disappears and the SourceTree is not run, How can I reanimate it?


Answers:
author: Daniel Ebers
body: Hi Mikhail,

looks this was opened twice.  
Let's keep all in one place:  

<https://community.atlassian.com/t5/Sourcetree-questions/TheSourceTree-cannot-be-opened/qaq-p/1543283>

Cheers,  
Daniel
Two different Windows User on the same server machine
Asked by Banka Viktor:

We would like to use Source Tree in the following way: Both of us has different Windows Instances. We both have separately installed Source Tree Desktops on our instances. Each of us would like to work on the same repository, using different git dev branches (one for me, one for him) and both of these dev branches would have a different local instance (in separate folders of course) for each of our Source Trees.

So the main question would be: is it possible to have who different Sourcetrees with two different local code instances installed to two different Windows Instances on the same server machine?


Answers:
author: Daniel Ebers
body: Hi Banka,

welcome to the Atlassian Community!

From what I remember you need to install SourceTree once and all the settings are stored in the personal user directory (Windows Key + R (for opening run) - then type there: %userprofile% and acknowledge with ENTER).

That means every users needs to configure Sourcetree but after a user switch both users of the PC can use it.  
This is how it worked in the past at least.  

Please note: as per definition SourceTree is still then only installed once but for settings pointing to your specific user folder so you won't see the settings of your colleague (assuming he has just an own user account - probably what you called "instance").

Cheers,  
Daniel
OS 11.0.1
Asked by Kelly Tools:

Please Sir, what version of Sourcetree will work on MacOS 11.0.1, I cannot find any version to install


Answers:
author: Daniel Ebers
body: Hi Kelly,

welcome to Atlassian Community.

From latest reports the download from <https://sourcetreeapp.com/> is reported to be compatible with MacOS 11.0.1 Big Sur.

Regards,  
Daniel

comments: author: Kelly Tools
body: Hi Daniel, thanks it worked.


author: Daniel Ebers
body: I'm glad it helped. Could you please mark my answer with "Accept answer"?  
This will help other users with the same question to find the answer quicker.

Thanks in advance!


author: Jess Smith
body: I am also running mac version 11.0.1 (Big Sur) and the link provided in the first answer does not work or at least not anymore. When I try to open the application it says apple cannot check it for malicious software and therefore will not open it.
Sourcetree opens with completely empty window on startup (but doesn't crash).
Asked by Michael Moser:

I have a very unpleasant phenomenon with Sourcetree: first only occasionally but now permanently it opens as a completely empty window, i.e. the application starts (it does not crash) but there are only two hair-fine lines visible at the top and the bottom where the window should open but the content of the window is completely empty (=transparent).

The window, however, reacts - I can move it around by grabbing the non-visible top-bar and I can press the (also non-visible) close button in the window's upper right corner and then the application closes again.

What could cause this and how do I get Sourcetree operational again? Right now it's not usable and I am blocked.

This refers to SourceTree.exe / v3.3.6 on Windows 10


Answers:
author: Daniel Ebers
body: Hi Michael,

although you say, it is basically "up and loaded" but shows nothing useful - have you had the chance to look into logs.  
Although not so likely - probably an error is logged there pointing to a possible cause?

<https://confluence.atlassian.com/sourcetreekb/sourcetree-logfile-location-675384748.html>  

Let us know if you found something out!

Regards,  
Daniel

comments: author: Michael Moser
body: Turned out that the issue seems to be caused by Windows and/or the display driver. I had an external screen attached to my Laptop and had closed its lid. Apparently this causes some applications (meanwhile I also had another case) to not render their window's content.

When by sheer accident I had opened the laptop's lid while experimenting with SourceTree the window content suddenly appeared. When closing the lid the content vanished again shortly after. So I now always keep the lid halfway opened and that made this effect/bug disappear.

Really odd and unexpected behavior!
Failed to add an account in Gitlab CE installed in Docker (Qnap/Container Station)
Asked by Moheji:

Hello everyone.  
I'm in need of hints on how to solve a problem.  
Please help me with your knowledge if you can.

Sourcetree version is 3.3.9.

Setting up a connection to Gitlab.com has been successful.

Hosting Service: GitLab CE  
Host URL:192.168.1.xxx:10080  
Preferred Protocol HTTPS

Personal Access Token is acquired.

After a refresh PAT, enter my gitlab-ce username and PAT in the Sourcetree Personal Access Token request pop-up, but I get an error it just says "Authentication failed" and I don't know why in detail.

On Windows Terminal, the ssh connection also succeeds.

#####

$ssh 192.168.1.xxx -p 10022 -l git -i C:\\Users\\.ssh\\id_rsa  

PTY allocation request failed on channel 0  
Welcome to GitLab, [@\*\*](/t5/user/viewprofilepage/user-id/2273193)\*\*!  
Connection to 192.168.1.xxx closed.

#####

This operation has the same result for both standard Windows SSH(OpenSSH_for_Windows_7.7p1, LibreSSL 2.6.5) and SSH(OpenSSH_8.2p1, OpenSSL 1.1.1f 31 Mar 2020) installed with Sourcetree.

<br />

<br />

<br />

Do I need a different configuration for connecting to Gitlab CE on Docker than Gitlab.com?

This POST is translated by Deepl!


Answers:
author: Moheji
body: I got connected. So tired. I was so dumb.

It was a simple thing, but even if the protocol was https authentication, I had to specify the host URL as http://FQDN:10080.  
I was convinced that SSL was not working properly.

<br />

Thanks.


Tags: docker

gitlab
How can I update a stored GitHub password in Sourcetree?
Asked by Sylvie:

Dear support,

I am using Sourcetree to access a file that is stored on GitHub. Since one week I cannot fetch anything from GitHub anymore. I am asked for my GitHub password, enter it and get an empty GitHub login window again. Not able to access the file on GigHub anymore. Login directly in GitHub works. I have contacted GitHub support and updated to the last GitHub version. As I recently changed my GitHub password, the suggestion was that Sourcetree may have stored my old GH password. Where could I check and update the password so that the connection Sourcetree - GitHub works again?

Thank you in advance for your help!

Best regards, Sylvie


Answers:
author: Daniel Ebers
body: Hi Sylvie,

welcome to Atlassian Community!

Password removal was a topic every now and then here in Community.  

Here is a knowledbase article for SourceTree to wipe preferences which was said to work out:  
<https://confluence.atlassian.com/sourcetreekb/how-to-wipe-sourcetree-preferences-412484640.html>

Before doing this my proposal is to check with "Windows Credential Manager" first (assuming you have a Windows PC):  
<https://stackoverflow.com/questions/45690641/sourcetree-wont-let-me-delete-password/51395583>

Please let us know if this helped.

Regards,  
Daniel

comments: author: Sylvie
body: Thank you for your reaction, Daniel!

It finally turned out to be easier to switch to GitHub desktop that actually fits my situation better (I am not a technical IT specialist and didn't use Sourcetree fully).

Have a good day!

Sylvie
SourceTree?????
Asked by ?????:

????: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote <https://github.com/HEW204/D3D11Engine_ver0.2.git>  
??:  
???: Logon failed, use ctrl+c to cancel basic credential prompt.

????????GitHub???????????????????????

????????????????BitBacket?Github????????????????????

URL??????????????????????????

BitBacket???????????SourceTree???????????

SourceTree????????????????????????????????????

???????????????????

URL??????????URL????????


Answers:
author: Ryoji Takata
body: ???????????????????????????????????????????????
> BitBacket???????????SourceTree???????????
>
> SourceTree????????????????????????????????????

???Sourcetree?????????????????????????Bitbucket??????Sourcetree?????????????????????????????  
?????????????????????????????????**????????????????????????json??????????**????????????????????????????????

```
Windows???:
C:\Users\USERNAME\AppData\Roaming\Atlassian\SourceTree\accounts.json
```

?????json???Sourcetree????????????????????????????

???[Bitbucket?????(Atlassian?????)?14?????????????](https://ja.confluence.atlassian.com/cloud/delete-your-account-976161188.html#DeleteyourAtlassianaccount-Cancelanaccountdeletion)???????????????????????????

\> 1.<https://id.atlassian.com/> ???????????????????  
\> 2.??????????????????????????????????????\[???????\] ?????????

comments: author: Ryoji Takata
body: ?????????????Sourcetree?????????????????????? [SRCTREEWIN-13152 Sourcetree crashes after switching to Remote tab](https://jira.atlassian.com/browse/SRCTREEWIN-13152?focusedCommentId=2601915&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-2601915) ????????????????????????????