youngmon/atlassian-qna huggingface dataset:
how can i add an extra field in user profile?
Asked by Alexander:

how can i add an extra field in user profile?


Answers:
author: repi
body: There are probably two apps that upgrade user profiles

[https://marketplace.atlassian.com/apps/1211696/linchpin-user-profiles?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1211696/linchpin-user-profiles?hosting=server&tab=overview)

[https://marketplace.atlassian.com/apps/29106/user-profiles-for-confluence?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/29106/user-profiles-for-confluence?hosting=server&tab=overview)
How to first connect to Confluence
Asked by yassin benmoumene:

Hello,

I just installed Confluence and I have login window, but I don't know wich account I must use or how to create one ?

Thank you for your help

Yassin


Answers:
author: repi
body: [@yassin benmoumene](/t5/user/viewprofilepage/user-id/3921608)

During the installation process, an administrator account and password were asked?  
You should use this for the first logon.

comments: author: yassin benmoumene
body: Thank you for your answer [@repi](/t5/user/viewprofilepage/user-id/302600) , I don't had administrator account and password asked during the installation process but I'm gonna try with admin/admin.

Thank you !


author: Hasnae
body: If you are using \`atlas-run-standalone\` <https://developer.atlassian.com/server/framework/atlassian-sdk/atlas-run-standalone/> or went through the demo setup the test data comes with an admin account (user: admin, pass:admin)

Other than that, if you went through the normal setup flow, it should have prompted you to provide your admin user details.

Have fun with Confluence !!

comments: author: yassin benmoumene
body: Thank you for your answer ! It must be that (admin/admin) because I don't get prompted for the admin user details. I'm gonna try that once login the window came back (I stopped and started again the service and it takes time...).


author: Hasnae
body: out of curiosity how are you starting Confluence ? I may know some dev tricks to speed up the development on it :)


author: yassin benmoumene
body: We start Confluence from the windows service panel :)

But we just saw that our server doesn't have enough RAM (2Gb) so that surely explains why it is so slow :)


Tags: new-to-confluence
Table of content macro not working
Asked by Hans Vangansbeke:

Hi,

when trying to insert a table of content, the macro opens but nothing happens:

![Confluence - table of content macro.jpg](/t5/image/serverpage/image-id/94893i2BD70FDF37D61480/image-size/large?v=v2&px=999 "Confluence - table of content macro.jpg")


Answers:
author: Hasnae
body: Interesting, and that's happening on which version of Confluence ?

comments: author: Hans Vangansbeke
body: 7.3.5


author: repi
body: [@Hans Vangansbeke](/t5/user/viewprofilepage/user-id/1127497)

This could help:

<https://confluence.atlassian.com/confkb/error-loading-macro-browser-due-to-corrupted-plugin-cache-320603002.html>

comments: author: Hans Vangansbeke
body: Hi,

thanks for the reply. I will try to clear the plugins cache, but that won't be easy as Confluence needs to be shut down ...

Regards,  
Hans


author: Hans Vangansbeke
body: Hi,

I finally got to clear the cache but without succes, my problem still remains ...

Any more ideas ?

Regards,  
Hans
Unable to create new page under confluence REST API
Asked by marafado88:

I have been following [REST API documentation for Confluence](https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/), trying to create a new page, but still I have no new page in confluence and json decoder seems to be not working.

This is the command that I am using:

```
curl -u recovery_admin:qwerty -X POST -H 'Content-Type: application/json' -d '{"type":"page","title":"new page",
"space":{"key":"CM"},"body":{"storage":{"value":"<p>This is <br/> a new page</p>","representation":
"storage"}}}' http://localhost:8090/confluence/rest/api/content/ | python -mjson.tool
```

**This is a confluence version that I use only for test purposes**, and I am running curl from the same machine where confluence is hosted in port 8090. The space tag is CM.

With python (who uses python 2) or even python3 (who uses python 3), I am unable to encode curl outputs.

With python 2:

```
?% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 35507 0 35507 0 0 236k 0 --:--:-- --:--:-- --:--:-- 237k
No JSON object could be decoded
?
```

With python 3

```
 % Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 35507 0 35507 0 0 225k 0 --:--:-- --:--:-- --:--:-- 225k
Expecting value: line 2 column 1 (char 5)
```

Without using *python -json.tool*I can see that I can get curl output data, but its hard do understand what may have occur. =/

Anyone knows what I am doing wrong to be unable to create the page in that space and why I am unable to decode in JSON?


Answers:
author: Hasnae
body: I hate to say that "it works on my machine" because that's not really helpful.

So what does the raw output of the curl command look like ? any stack-traces in the logs ? and which version of Confluence are you running ?

comments: author: marafado88
body: I believe that it works on yours but you know how things work lol.

So, Confluence is at 7.0.1, and the raw output is here:

<https://gist.github.com/failover88/6c234ed6e43e99e910ec3ecab06eff2c>


author: Hasnae
body: Interesting, it redirects to the dashboard . but I see the following

\`\`\`

\<meta id="confluence-base-url" name="confluence-base-url" content="<http://10.0.0.80:8090>"\>

\`\`\`

which suggests your instance is deployed at root context \`/\` instead of \`/confluence\` , so perhaps you're targeting the wrong endpoint with your command?

try with

```
http://localhost:8090/rest/api/content/
```


author: marafado88
body: Damn, it was that [@Hasnae](/t5/user/viewprofilepage/user-id/767294) !! Thanks a lot!


Tags: confluence-server

server
Changing Content Author (last modified)
Asked by Bjoern Gorke:

Hello everyone,

actually im running Confluence 7.4 on premise (at home).

How can I change this information of an "old" User into an active "new" User ?

Screenshot:

![2020-05-14 13_22_32-Seitenhistorie - HSG - Projekt - Faxeingang Home - HSG - Projekt - Faxeingang - .png](/t5/image/serverpage/image-id/94883iF1696064F245E870/image-size/large?v=v2&px=999 "2020-05-14 13_22_32-Seitenhistorie - HSG - Projekt - Faxeingang Home - HSG - Projekt - Faxeingang - .png")


Answers:
author: repi
body: An active user must change and save the document.  
A change in the DB via sql-script is also possible, but not advisable.
serviceAction There is no Action mapped for namespace /setup and action name
Asked by Frank_Tighe:

I have just installed a fresh version of confluence 6.4.1 and am getting the error "too many redirects" when i try and browse to confluence.

I have checked the atlassion-confluence logs and this seems to be the issue

"serviceAction There is no Action mapped for namespace /setup and action name"

which seems to send it off in a spiral of incorrect links untill it fails. Can anyone tell me what could be causing this?


Answers:
author: Fabian Lim
body: Hi Frank,

A similar issue was found in ahother thread. Check it out: <https://community.atlassian.com/t5/Confluence-questions/There-is-no-Action-mapped-for-namespace-confluence-plugins/qaq-p/962201>

Regards


Tags: confluence-server

server
Too many redirects
Asked by Frank_Tighe:

I have just performed a brand new installation of Confluence 6.4.1 using the windows installer. I know this is a very old version. I am building this server to aide me to upgrade from this versoin to the latest.

When i try open 'localhost:8090' i get 'too many redirects'

This was a fresh version of windows 2012R2 and nothing else has been installed on the server.


Answers:
author: Frank_Tighe
body: ![Untitled.png](https://community.atlassian.com/t5/image/serverpage/image-id/94870i3E62FEA27AE8AD30/image-size/large?v=v2&px=999 "Untitled.png")
May I set "Issue Status" while using "Create Form" Macro
Asked by Andreas Goldammer:

Hi,

I am using the "create form" macro in Confluence to create JIRA-Tasks in our JIRA Project. Is there any chance to also set the issue status while using the Confluence-Macro?

Kind regards

Andreas


Answers:
author: Nic Brough -Adaptavist-
body: No.

Status is not a simple field, it is a human-friendly display of where an issue is in the process (workflow)

You are creating new issues with this macro, so they belong in the status you are using to show "this has been created but not looked at yet".


Tags: jira
How to organize my page?
Asked by jeff_lee:

We have an index page on confluence where we write and maintain documents.

If you copy/clone an existing document, everything will be indexed properly. However, some of the documents were created in a different manner, and do not seem to be indexing on the page properly (but they show up on the left sidebar).  

When I open up the index page, I notice there's a page properties report which seems to be pulling specifically tagged pages? I'm not sure how this is working or how I can move pages under here.

<br />

Any help would be great!  

(Below picture - how do I get this SSO page into the index on the right?)

![2020-05-13_22-24-15.png](https://community.atlassian.com/t5/image/serverpage/image-id/94838i12D0DD508A9411A4/image-size/large?v=v2&px=999 "2020-05-13_22-24-15.png")

![2020-05-13_18-24-44.png](https://community.atlassian.com/t5/image/serverpage/image-id/94835iD43B73E4DD2E55C8/image-size/large?v=v2&px=999 "2020-05-13_18-24-44.png")![2020-05-13_22-25-33.png](https://community.atlassian.com/t5/image/serverpage/image-id/94834i77845554D316334B/image-size/large?v=v2&px=999 "2020-05-13_22-25-33.png")


Answers:
author: jeff_lee
body: [@repi](/t5/user/viewprofilepage/user-id/302600) I tried that but it doesn't seem to work.   

Here you can see the report is using the requirements label:  
![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/94951iDDAD7FE0D13399A9/image-size/large?v=v2&px=999 "1.png")

<br />

Here I've added the requirements label to one of my pages, but it's still not moving over  

![2.png](https://community.atlassian.com/t5/image/serverpage/image-id/94952i37CCAFDFD8D3789D/image-size/large?v=v2&px=999 "2.png")

![3.png](https://community.atlassian.com/t5/image/serverpage/image-id/94953i7D266EC908D18BCE/image-size/large?v=v2&px=999 "3.png")  

I noticed there's a "current space" filter as well, maybe the question I should be adding is how do I redefine the space? It seems like it's in the right space however from the original screenshot.

comments: author: repi
body: Sorry, this is the confluence cloud.  
I do not know this and the page properties macro seems a little different than in the server version.


author: repi
body: [@jeff_lee](/t5/user/viewprofilepage/user-id/3920817)

The macro page properties report you use is based on labels.  
Give your pages a label so that they appear on the index page.


Tags: cloud

confluence-cloud
endorsement of documents
Asked by Elmar Mammadov:

Hi. In my company, different departments create documents (almost these are instructions, guidelines and so on) which should be agreed with other departments. For example, Department A creates Guidelines for Managing Credit Risk. Guidelines also consists of obligations that other departments have to do if the document will be approved by the CEO. Other Departments monitor the draft of Guidelines and make some changes, agrees or disagrees with it. After again Department A monitors what other Departments say about this draft of Guidelines, make some changes on it and so on.. Finally document is endorsed with every obligated other Departments and goes to to the CEO for approval.. my question is: Is the Confluence correct program for this process? ot this shoul be in ECM programs? thanks in advance


Answers:
author: Nic Brough -Adaptavist-
body: Confluence is a good place to write stuff, but here, you seem to have a process for managing publication, which is not so much Confluence's remit.

I think my answer is conditional on your process. Broadly, there's two approaches

The light approach is a process where you just educate people that "it's not approved until the CEO comments to say that it is".

The heavier approach is to get an app like Comala Workflows, one that can impose a workflow (including approvals)

comments: author: Ryan Carpenter
body: All true. Still, I think it is worth pointing out that "heavy" is relative here. Using Comala Document Management is light as a feather compared to exports, comments, out-of-sync edits, and final storage in a second system. If the final publishing format is Confluence itself and the team is already onboard with using Confluence for the approval process, then this situation looks like a fantastic use of Confluence.


author: marc -Collabello--Phase Locked-
body: Another approach to endorse documents might be to use the Document Control for Confluence Cloud add-on ( <https://marketplace.atlassian.com/apps/1217765/document-control-for-confluence-cloud> ) and use it without the "Regulatory Compliance" setting. You can nominate multiple persons to review a document, and automatically send them an email.


Tags: cloud
How to add the icon image middle of sentence.
Asked by Fujii:

Does anyone know about how to input the small icon image between the texts?

I just start to create the document with confluence. However I could not input the image between the texts.

1. bring and locate the cursor between the text
2. Press insert image icon on the tool bar and chose the image.
3. there are big space between the text.

![space_problem.jpg](/t5/image/serverpage/image-id/94827i0E4984B04E56B9F8/image-size/large?v=v2&px=999 "space_problem.jpg")

Thank you for your support.


Answers:
author: Ollie Guan
body: Hello [@Fujii](/t5/user/viewprofilepage/user-id/3920665) ,

Try to add your owen emoji.

![TIM??20200514121448.png](https://community.atlassian.com/t5/image/serverpage/image-id/94832i4EE56B640D13EA28/image-size/large?v=v2&px=999 "TIM??20200514121448.png")

comments: author: Fujii
body: Dear [@Ollie Guan](/t5/user/viewprofilepage/user-id/853638)

Thank you so much. I could input the icon!!


Tags: cloud
How do I stop auto notifications. 'A new teammate has joined your product' sent to HD?
Asked by Geoffrey Davitt:

Hi,

Our Help Desk gets automated notifications (subject title 'A new teammate has joined your product') as shown below;

\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*   
Your team is growing

<br />

Hi Helpdesk,

\<Employee Name\>, who is already on your site \<site\>.atlassian.net, now has access to these products:

Confluence  
Jira Software

\<Employee Name\>, and anyone else who signs up to your site or is already on your site, can get access to your default products and consume a seat in your license.

You can alter your default products or signup options from your Site administration.  
View signup options

\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*

I would like to remove the help desk from receiving these notifications. Spoke to the admin is is unsure how this is done.

Any assistance would be appreciated.


Answers:
author: bret.bonine
body: My team as well just started getting these emails. We get a lot of emails about this and would like these to stop.

Any advice is appreciated.

comments: author: David Collins
body: Same here - I want them off!


author: David Oosting
body: Many Users are already getting over spammed with email notification for Jira and Confluence..oh sorry ... ITSM now.. These emails are unnecessary for a majority of them.

Need the capability of disabling.


author: jbarr
body: Anyone please??


author: Drew Rhoades
body: There's a request for this. Hope it gets more votes:

<https://jira.atlassian.com/browse/ID-7620>


Tags: cloud
System Error
Asked by David Peter:

Hi Just started to get this system error.

System Error {#toc-hId--1352501135}
-----------------------------------

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](http://192.168.100.98:8090/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://192.168.100.98:8090/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](http://192.168.100.98:8090/)

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.  
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId--661939661}

java.lang.NullPointerException  
at com.atlassian.confluence.setup.actions.SetupPathsAction.execute(SetupPathsAction.java:41)

#### ----------------------- {#toc-hId-28621813}

I have rebooted the server (Linux) and the same error appears. The only links that work on this page are the external links. All internal links generate the same page

Thanks


Answers:
author: Nic Brough -Adaptavist-
body: This almost always means there's something structural wrong.

I would read the log for anything that jumps out as a potential cause (but they are wordy and hard to read, so if you don't spot the cause straight away, don't worry, you have a lot of company - I still miss 75% of the underlying errors on the first pass after 15 years of reading the damn things)

After a quick look at the main logs ( \<confluence-home\>/logs/atlassian-confluence.log and \<confluence-installation\>/log/catalina.out ), then work your way through the more friendly <https://confluence.atlassian.com/confkb/confluence-does-not-start-due-to-spring-application-context-has-not-been-set-218278311.html>
How can I change the colors of individual elements of my confluence site?
Asked by Uche_Egonu:

I am trying to change elements like the page navigation text color and the "share" button on pages. I saw this article that showed me how I can edit the color scheme, however I only have access to changing the sidebar navigation text and background colors. In the article, there are a bunch of UI elements shown but I see none of them on my screen. How would I be able to access these elements to change their colors?


Answers:
author: Esther Strom
body: There are limited changes you can make to the overall look and feel with Cloud; I'm betting the article you were looking at was for server/data center.

[Here's the documentation](https://support.atlassian.com/confluence-cloud/docs/change-the-look-and-feel-of-confluence-cloud/) for what you can do with your Cloud instance.

comments: author: Uche_Egonu
body: Thanks for letting me know and linking me to this article!


Tags: colour

look-and-feel
Is there a way to pull usage/activity log in Confluence?
Asked by Daryl Cheung:

We have several add-ons added into Confluence since we've started using it few years ago. However, I never know the usage of each add-on and I don't know who's actively using Confluence as well (we've added 400 users but I believe less than 100 are actively using).

Is there a way to pull these data without any additional plugin?

Thanks.


Answers:
author: Nic Brough -Adaptavist-
body: I don't think it's possible with additional apps.

A blunt way to look at active usage of the system is to look at the list of users by "last login time" in the admin -\> users pages. Primitive, but a start.

Usage of apps is a lot harder. You can, in later versions of Confluence, do the obvious check - look at the macros provided by apps and then run the "macro usage" report. This can tell you a lot about the apps that provide macros.

Beyond that though, I'm afraid we're stuck. An app could be doing all sorts of things, and even not log it, so there's no way to track them in any really useful detail.

Your best option may be "disable app over a weekend, and count how many complaints you have by Wednesday"

comments: author: Daryl Cheung
body: Thanks for your prompt response. I think I will start on that.

I was also able to find the macro usage report that you mentioned and I think that helps a lot for my end.
How to plot checkbox group data when multiple boxes are checked
Asked by Justin_Artis:

I have a checkbox group within a form that allows users to select one or more options. The form is then automatically plotted in a pie chart. When a user selects multiple checkboxes, confluence plots the entry as a new data point (chart 1 below). I would like the chart to count only the boxes checked (chart 2 below).

For example, if a user selects A and B from the checkbox group, I would like 1 count for A and 1 count for B, instead of 1 count for A; B. ![chart.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/94753iEDC039BD047703A9/image-size/large?v=v2&px=999 "chart.PNG")


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hello Justin,

Do you use some macro as a form or a table?

comments: author: Justin_Artis
body: Yes, I used the "ConfiForms Form Field Definition" macro to store the data in a form. I then used a pivot table to count the responses and created a chart from that table which yields the results above.


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Justin_Artis](/t5/user/viewprofilepage/user-id/3919993) ,

Can you please give us an example of your table after ConfiForms macro? What columns and rows do you have?

As usual, the Table Filter and Charts for Confluence app works well with ConfiForms, we'll try to reproduce your case and give you some tips.


author: Katerina Kovriga {Stiltsoft}
body: [@Justin_Artis](/t5/user/viewprofilepage/user-id/3919993) , we assume that you have smth like that:

![Table.png](https://community.atlassian.com/t5/image/serverpage/image-id/95054i9E0AE4C56729393E/image-size/large?v=v2&px=999 "Table.png")

When you use the Pivot from Table macro with standard settings you count the number of variants (combinations):

![Pivot 1.png](https://community.atlassian.com/t5/image/serverpage/image-id/95055iEC809C86243F4B36/image-size/large?v=v2&px=999 "Pivot 1.png")But if you go to the Options tab and set the Cell value delimiter, you will count letters:

![Pivot 2.png](https://community.atlassian.com/t5/image/serverpage/image-id/95058i08126BB15BB256F9/image-size/large?v=v2&px=999 "Pivot 2.png")Now you can build your chart - it will look as the Chart 2 from your example.


author: Justin_Artis
body: Yes! That worked perfectly, thanks for your help.


Tags: chart

checkbox

cloud

confluence-cloud