youngmon/atlassian-qna huggingface dataset:
Getting actual HTML (not storage or Atlas doc) body of a page via v2 REST API
Asked by Steve Perry:

I'm currently switching from v1 to v2 of the REST API for a client. At the moment, we are fetching the content of pages, and importing them into a CMS to render elsewhere.

With v1 of the API, you could fetch the HTML body of the page content. However, with v2, it's only documented as allowing either Storage or Atlas Doc formats.

Whilst Storage format does contain the HTML, it also contains macro markup, so this is causing issues when importing into the CMS. Is it no longer possible to fetch the raw HTML?

Referencing [these docs](https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-get).


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Steve Perry](/t5/user/viewprofilepage/user-id/644613) ,

While the v2 API is published, it is not ready and does not have feature parity with the older API.

comments: author: Steve Perry
body: Thanks for the response.

The v1 endpoints (some) are marked as deprecated in the docs, with a note to use v2, so it's a bit disappointing if it's not actually ready.


author: marc -Collabello--Phase Locked-
body: Yes, they are marked deprecated, but the deprecation has already been postponed once, and Atlassian promised to push back the deprecation as long as v2 is not covering the v1 functionality.


author: Steve Perry
body: Understood. Thanks for your insight.


Tags: api

cloud

confluence-cloud

rest

rest-api
Links produced by Children Display in JSM Knowledge Base
Asked by Markku Miettunen:

Hi, our users noticed an issue with the links produced by Children Display macro in Jira Service Management's Knowledge Base. This is the present setup and situation:

1. We are using Data Center versions of Confluence and JSM.

2. We have linked a Confluence space to JSM Knowledge Base.

3. When we use Children Display macro in KB pages, the links to the children pages are not the same in the left pane (index) and the Confluence page shown to the right:

* https://....../**servicedesk**/pages/viewpage.action?pageId=27919559
* https://....../**wiki**/pages/viewpage.action?pageId=1234

The first link keeps users in JSM KB, but the second links directs them to Confluence. What can we do to avoid this?

Alt the best

Markku


Answers:
author: Elena Lurye
body: My suggestion would be to remove children display macros for the KB that is linked to JSM.  

Note the difference:

* Searching for and viewing the documentation through the portal doesn't require Confluence license and is free to all customers.
* Navigating to the direct link present on the found pages would take customers directly to Confluence; and if they are not licensed Confluence users, they will not be able to access that page..  

Let your customers find required documentation through portal search.

That should solve the issue..


Tags: confluence-server

jira-service-management

server
Forgot password, reset password email can be received, but reset the password through the link in th
Asked by xwma:

??????????????????????????????????????????????

Forgot password, reset password email can be received, but reset the password through the link in the email, there is an internal error trying to change the password

version?[Atlassian Confluence](http://www.atlassian.com/software/confluence) 6.13.2


Answers:
author: Jack Brickey
body: Hi [@xwma](/t5/user/viewprofilepage/user-id/5204016) , if this is repeatable please contact [Atlassian suppor](https://support.atlassian.com/contact/#/)t.


Tags: cloud

confluence-cloud

language-zh
can i create "first hits" for special searches?
Asked by Per Franck:

We have a list of company and field acronyms on a confluence page which new hires often try to track down the meaning of, but it gets BURIED by other documents using those acronyms.

So, is there a way to flag or promote certain pages if a search matches contents, or specifically flagged contents on that page?


Answers:
author: Dave Mathijs
body: Hi [@Per Franck](/t5/user/viewprofilepage/user-id/698475)

I would promote that page to every home page of every space, especially the space where onboarding pages are hosted.

Instead of searching for the acronym itself, search for **glossary**

You can even add a shortcut to that page in the Application Switcher.


Tags: confluence-server

server
Add a link in Confiform(not confluence page)
Asked by anuprita_moharil:

Add a link in Confiform(not confluence page) that will allow user to download the document available. I have a confluence page, that opens a confiform on click of a button. I need to add a link in the confiform. This link need to be displayed either next to label or the field, not in the tableview.


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@anuprita_moharil](/t5/user/viewprofilepage/user-id/5172905)

You can use description field (parameter in *ConfiForms Field Definition* macro) with an HTML (limited subset support, no scripting), setting it to something like

```
welcome to my <a href="www.google.com">link</a>
```

Alex

comments: author: anuprita_moharil
body: Thank you. It really helped.


Tags: confiforms
Confluence + customer engamente solution is possible?
Asked by Aguilaia Lopes:

Hello, community!?

<br />

I would like to put some customer engagement solution like Chameleon or Intercomm.

Is this possible in Confluence? I couldn't find anything about it =/


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Aguilaia Lopes](/t5/user/viewprofilepage/user-id/5203643) and welcome to the community,

Are you referring to this <https://www.chameleon.io/blog/customer-engagement>?

What exactly is that you are trying to achieve with confluence?

comments: author: Aguilaia Lopes
body: I would like to create surveys to measure customer satisfaction with the documentation.

Even though Confluence has add-ons, I prefer more robust platforms. However, I have not found how I could integrate or embed.


author: Alex Koxaras _Relational_
body: [@Aguilaia Lopes](/t5/user/viewprofilepage/user-id/5203643) it seems that you've got your answer without me having to reply :)

Confluence is a quite robust platform, but it wasn't design as a survey platform, but rather as a collaboration platform.

* So, you can have your documentation, no problem about that.
* You can have emojis which can be used as a "measure" of satisfaction
* And you have apps which extends the out of the box confluence functionalities (e.g. [this app](https://marketplace.atlassian.com/apps/1224102/forms-and-surveys?hosting=cloud&tab=overview). But there are many, and I would suggest that you search for your own)


author: Aguilaia Lopes
body: * *You can have emojis which can be used as a "measure" of satisfaction*

How can I do? This can be useful.


author: Alex Koxaras _Relational_
body: Read more here <https://support.atlassian.com/confluence-cloud/docs/add-a-reaction-to-any-content/>

![reaction.png](https://community.atlassian.com/t5/image/serverpage/image-id/253954i55D6BB7D5BD367ED/image-size/large?v=v2&px=999 "reaction.png")


author: Aguilaia Lopes
body: Thank you!


author: Aguilaia Lopes
body: I would like to create surveys to measure customer satisfaction with the documentation.

Even though Confluence has add-ons, I prefer more robust platforms. However, I have not found how I could integrate or embed it.


Tags: cloud

confluence-cloud

customer
View Multiple boards on one page?
Asked by Beth Olson:

I'm wondering if there's a way to see multiple boards/workflows on one page at the same time.  

Example: For project management, Different types of photoshoot have different workflows (ie: weddings, Headshots, Commercial).

I have different boards with the different workflows on each but I need to be able to see all the projects I'm working on across all photoshoot types at the same time regardless of where they are in their workflow.  

Is there a way to see these all on one page? Is there a different way to set up these photoshoot's workflows so that they can appear all in one place?  

A million thank yous for any thoughts you can share


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Beth Olson](/t5/user/viewprofilepage/user-id/4983662) ! Welcome to the community :) Trello does offer [workspace views](https://support.atlassian.com/trello/docs/workspace-views/) which do give you the ability to see cards from multiple boards in one place. For the moment, you can create a workspace view in a tabular or calendar format. It sounds like you're wanting to see all cards in a board format, though? Trello doesn't natively offer the ability to consolidate cards from many boards into one main board view. However, you can achieve this with the [Unito power-up](https://trello.com/power-ups/595e989fa8f137d2af456fd4/board-sync-by-unito).  

Alternatively, would you be able to hold all cards in one master board instead of creating separate boards? You could then use labels to categorize your cards and filter on those labels to more or less create the individual board view. You can also bookmark the filtered views to easily navigate between them.

comments: author: Beth Olson
body: Thanks so much for your thoughts on this! I think I'm imagining something more similar to the Swimlanes power up but instead of one set of headers for all the 'lanes' each can have it's own unique set of headers. I'll also play around with other ways to label my info to approach it from a different angle! This gave me the idea to look deeper into how other folks set up their project management pipelines for project/gig tracking.   
Thanks again  
Beth


author: Hannah Humbert - Simpla Workflows
body: [@Beth Olson](/t5/user/viewprofilepage/user-id/4983662) gotcha! Maybe have a look into the Planyway power up. You can create consolidated views and I believe there's a board view there. It would be a paid solution, however.


Tags: workflow
Problem with 'load more cards'
Asked by Brle:

Whenever i go to Archived cards, and click 'Load more cards', a new Trello app opens up, so that i have 2 Trello apps open. I must, than, close second Trello, and continue my work on my Archived cards list.


Answers:
author: Lara
body: Hi there,

Thanks for taking the time to send us that bug report! I was able to reproduce what you're seeing on our desktop app, and I'll pass it on to the team for additional investigation.

While I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.

If there's anything we can help you with or if you have any other concerns, please let us know and we'd be happy to help.

All the best,

Lara  
The Trello Team


Tags: archive

card
Which PowerUps are free with subscription?
Asked by UnderratedMind:

So it turns out that the Powerups from Trello are free **BUT**some of Trello's partnerships have a subscription fee. Any idea of those companies having a subscription fee using their PowerUp?


Answers:
author: Alex W
body: Hey [@UnderratedMind](/t5/user/viewprofilepage/user-id/4983445) - welcome to the Community! All Power-Ups are free to enable but you're right, some of our third-party Power-Ups charge for their use. If you need to see if a Power-Up is free or not, it should state this on its listing.


Tags: partner

power-up

subscription
How to restore information?
Asked by _?????????_ ????:

Hello, yesterday i deleted some custom fields from one card, but i don't know that deleted from all cards from board  
If there any way to restore the information


Answers:
author: Alex W
body: Hey [@_?????????_ ????](/t5/user/viewprofilepage/user-id/4983348) - welcome to the Community. I can see you've also raised a ticket about this issue that my colleague [@Lara](/t5/user/viewprofilepage/user-id/4130426) replied to. Have a read through her reply and let her know on the ticket if you have any questions!
I have a new phone and am able to log into trello but it says there are no boards? I can see all boa
Asked by martha_collinson:

I have new phone and am able to log in ,but it says there are no boards ?? I can see all boards on my laptop. ??


Answers:
author: Alex W
body: Hey [@martha_collinson](/t5/user/viewprofilepage/user-id/4983021) - can you raise this as a log in issue at <https://trello.com/contact>

We don't support log in issue over the Community :)
Card appearance- not showing summary, statuses, etc.
Asked by Dave Zellner:

I cannot figure out how to make the cards on the right show the same information as those on the left. Thank you, Dave

![Trello issue 7.8.22.jpg](/t5/image/serverpage/image-id/205235iC0DAEF9859943F7A/image-size/large?v=v2&px=999 "Trello issue 7.8.22.jpg")


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Dave Zellner](/t5/user/viewprofilepage/user-id/4983041) ! Welcome to the community :) You can change the card cover appearance by selecting the little pencil on the front of your card (the quick edit option), and then select "change cover":  
![card cover 2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/205363iD925397B8B7FF506/image-dimensions/375x270?v=v2 "card cover 2.PNG")

From there, you can change the cover size to cover the full card or just part of the card. The latter is the one you want to pick.

![card cover.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/205362iA12FC64D49930638/image-dimensions/365x256?v=v2 "card cover.PNG")  

comments: author: Dave Zellner
body: Hi [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) Thank you, that is what I was trying to figure out. I didn't look close enough at the two cover options. Your help is much appreciated. Dave


Tags: card
How to use Butler to remove all attachments in a card?
Asked by Carolina Sim?es:

Hello!

I'm ussing the Butler to create some rules and I need to create a rule that when a card is copied to another board, that the card goes without attachments.

In other words, that it clears all attachments every time a card is copied to the board X.

Thank you!


Answers:
author: Vishaal S
body: Hi Carolina- How are you doing today?

Right now, Butler can add/remove a *link* as an attachment to the card - there isn't a way to apply this to file attachments. Here is a screenshot for your reference: <https://share.getcloudapp.com/X6uRKzEb>

Do let me know if you've more questions. I'd be happy to help

Cheers,  
Vishaal S \| The Trello Team
Is it possible to hide a card until another card is completed?
Asked by Alex Josling:

My to-do list is huge! But most of the cards cannot be started on until other cards are completed. I think I'm right in thinking that using dependencies can stop you being able to change a card before another is complete but does not hide it.


Answers:
author: Vishaal S
body: Hi Alex, How are you?

Welcome to Atlassian Community!

Currently, Trello doesn't support per-card permissions---once someone has access to a board, they'll be able to see all cards on it including all cards on a List. For now, we suggest creating separate Lists for different tasks and only adding some priority cards to the list that you might want to work on and moving the low priority level cards to another list which can always be moved back. In the meantime, I'll pass your feedback on to our team for consideration---let me know if there's any additional info you'd like for me to pass their way.
Can you apply a rule to a specific card?
Asked by Alex Josling:

Is it possible to set a rule to create a new pre-defined card based on another cards state / list position? For example when Card A is moved to "completed" create a new card called "Card F"


Answers:
author: Brittany Joiner
body: [@Alex Josling](/t5/user/viewprofilepage/user-id/4982995) yes! You can do this with Trello automation! Go to automation --\> rules, and create a new rule.

It would probably look something like this ( swap in your list names )

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/205521i94751F262B370C54/image-size/large?v=v2&px=999 "image.png")

comments: author: Brittany Joiner
body: Also i didnt add it to that specific rule, but you can use the "filter" button when creating a trigger so that it only applies to certain cards, like ones with a specific label or something in the card name, etc.
Which is the perfect plan for 10/20 multiboard users?
Asked by Marcelo Farias:

we need to add multi-board users, and we are not able to do this. Now we have the Standard Plan, and pay 320 USD per month. Can you help me with this issue?


Answers:
author: Alex W
body: Hey [@Marcelo Farias](/t5/user/viewprofilepage/user-id/4982962) - not sure what you mean by perfect plan? Can you elaborate on what you're looking for here?

comments: author: Marcelo Farias
body: I already explained my problem in the comments, we need to add multi-board users, and we are not able to do this. Now we have the Standard Plan, and pay 320 USD per month. That is why I want to know what is the indicated plan in Trello to be able to have that service.


author: Alex W
body: Hi [@Marcelo Farias](/t5/user/viewprofilepage/user-id/4982962) - I'm asking you to elaborate as your comment wasn't clear. Both Standard and Premium will bill you for multi-board guests and Enterprise requires a minimum cost of 25 billable users a year so is out of your price range so we're not sure what you mean.
Cannot log in
Asked by Vadon Zsolt:

Dear Atlassian!

I tried to sign into my account info@vadondesign.hu  
I didnt change my pass since for a while.  
Site says password incorrect.  
I tried to get new password but nothing happens.  
No inbox email or in spam.  
SOOOO i need to register a new account to contact with the support? ( OMG )  
Please, send a recovery email to my old account: info@vadondesign.hu  
Waiting for your fast response.

Thanks!  
Zsolt


Answers:
author: Alex W
body: Hey [@Vadon Zsolt](/t5/user/viewprofilepage/user-id/4982845) - can you raise this as a log in issue at <https://trello.com/contact>

We don't support log in issues over the Community :)

comments: author: Vadon Zsolt
body: oh thanks than :(
Disappearing cards - help!
Asked by Lisa Halpern:

Every few days I enter cards which immediately disappear after the spinning arrows circle. Occasionally, even a different card will also simultaneously move to a different column for no clear reason. The only fix I have found for this "disappearing" problem is to delete the Trello app and reinstall it - but the problem returns in a day or two. I am on the current iPhone platform. Very grateful for any solutions for this bug/user error. Thanks so much!


Answers:
author: Alex W
body: Hey [@Lisa Halpern](/t5/user/viewprofilepage/user-id/4982883) - we're in the middle of an incident with our iOS app! Sorry for the inconvenience this is causing you. We have been investigating this issue over the last week and over the weekend we have deployed an updated iOS build to the App Store (2022.9.2).

Can you please update your iOS device to the latest Trello app in the Apple App Store, and then attempt to recreate the issue you had and let us know if you're still experiencing that issue? This feedback would be extremely valuable as we continue to make updates. We'd love to know if the latest release has resolved that specific issue.

This new version fixes *SOME* of the issues reported in the iOS app in the last week but not all, and we have plans to release an additional build by the end of the week (2022.9.3) which will contain more fixes as well. If this release doesn't fix the issue you're facing, the next release should.

comments: author: Lisa Halpern
body: Alex, thanks so much. I have just deleted and reinstalled Trello, so that should ensure it's the most current version. I will let you know in a few days if my cards have been stable or disappearing. Appreciate the help and feedback! Thanks again.


author: Lisa Halpern
body: Alex, following up. Since my last message, I have been happily able to use Trello without any difficulties or repeats of self-deleting cards. Thanks again for your help!


author: Alex W
body: Awesome [@Lisa Halpern](/t5/user/viewprofilepage/user-id/4982883) !
How to copy and save a Trello Board to my Trello Mobile App ?
Asked by Carter Creates:

Can someone offer tips on how to copy and save a Trello Board on the Trello Moblie App?

I clicked every button on the mobile app but there is no show menu \> more\> copy board\> save options for me to duplicate the board I want to save so that I can make it my own for edit access - like the desktop version.

Thank you in advance.


Answers:
author: Nigel Gombakomba
body: To copy a board on Trello's mobile app, in a similar way to how you do it on the web by 'Show Menu \> More \> Copy Board', you can follow these 3 steps (ensure you have the latest version of the app):

1. Open the board menu using the ellipsis menu button at the top right of the board![1. Board Menu Elipsis.png](https://community.atlassian.com/t5/image/serverpage/image-id/205231i8642EBCDB36C3CDA/image-dimensions/236x524?v=v2 "1. Board Menu Elipsis.png")  

2. From the board menu, tap on the copy board button![2. Board Menu Opened.png](https://community.atlassian.com/t5/image/serverpage/image-id/205232iCA6E17DF575016E2/image-dimensions/251x558?v=v2 "2. Board Menu Opened.png")  

   <br />

3. Once the board menu modal is opened, enter the name of the duplicate board you want to created. You will have options to choose on which workspace to save the duplicate board, board visibility (private, workspace or public) as well as if you want to copy cards from original board to the duplicate board.  
   ![3. Copy Board Modal.png](https://community.atlassian.com/t5/image/serverpage/image-id/205234iA3E490E15C1A5014/image-dimensions/277x615?v=v2 "3. Copy Board Modal.png")


author: Nic Brough -Adaptavist-
body: As Trello is a service that runs on a remote server, there's no way to copy its content out to another system.

If you mean you want a new board that looks llike an existing one, then you just need to create a new board and set the config to be similar.
List titles suddenly swapped
Asked by Mark Jeronimus:

In a shared board with lots of lists, and which I always keep open in a browser tab across restarts, I suddenly found two lists with their titles swapped. At first I thought it was a Trello bug and thought of reporting it. Then I realized they would certainly get right back at me saying it's probably a prank of a coworker (even though they're not the type to do so) and scrapped that plan.

Then I went to edit the titles back, but as soon as I clicked the titles to edit them, the correct titles would pop up, and when I clicked elsewhere to cancel editing, the correct titles stayed, and everything is fixed. So this must be a bug after all, related to a stale browser cookie or something?

Has anyone else ever had this?


Answers:
author: Lara
body: Hi Mark,

Thanks for reaching out!

Hmm, that definitely sounds strange. Could you please use Trello in an incognito/private window and let us know if the issue persists?

Lara  
The Trello Team
how can a insert the file in trello it automatically have the folder in google drive?
Asked by Ella Mae Dablo:

how can a insert the file in Trello it automatically has the folder in google drive?


Answers:
author: milynnus
body: [@Ella Mae Dablo](/t5/user/viewprofilepage/user-id/4953096)

For a client, I created a merged document in Google Drive and then attach it to the card. All this was done in Zapier triggered by a card movement and returning it to this originating list.
How do you find cards you've created?
Asked by Justin Benjamin:

Hello!

How do I find cards that I have created (even after it was deleted or archived)? These cards weren't assigned to me. I just made them and added titles.

Thank you


Answers:
author: Brant Schroeder
body: [@Justin Benjamin](/t5/user/viewprofilepage/user-id/4982381) Welcome to the Atlassian community

I do not know of a way to identify all the cards you created. Trello search allows you to find cards in a number of different ways <https://support.atlassian.com/trello/docs/searching-for-cards-all-boards/>

If all the cards you created are assigned to you you could use the @me in the search.