youngmon/atlassian-qna huggingface dataset:
Jira Issues Macro not able to retrieve Jira's metadata
Asked by Peter Null:

I have the same issue than described here:  

<https://community.atlassian.com/t5/Confluence-questions/Jira-integration-HTTP-Errors-500-504/qaq-p/1431906>

Please correct the Application Links locally - THANKS


Answers:
author: Peter Null
body: Hi Fabio,

I am using the free account for evaluation and as far as I see I can not create a support request - any idea?

Best regards

Peter


author: Fabio Racobaldo _Herzum_
body: Hi [@Peter Null](/t5/user/viewprofilepage/user-id/5023226) ,

welcome to the Atlassian community!

Based on this issue <https://jira.atlassian.com/browse/CONFCLOUD-57382> you need to asl a reset of the related application link.

### Workaround {#toc-hId-1971053358}

The issue is usually due to a broken Application Link. Please contact Atlassian Support (by logging a support request in [support.atlassian.com](https://support.atlassian.com/)) to have the application links reset.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud

jira-cloud
How do I set Analytics Permissions using REST API ?
Asked by David Jansson:

As system admin I need to update all space permissions to exclude a space from Analytics unless Space admins explicitly have included it.

When global permission grants access to analytics a user can get insights of any space that the user has access to. Default analytics setting on space level is "No restrictions", I would like to change that on existing spaces.

Use case: A manager could be monitoring the users visiting a page in the HR space describing how to apply for parental leave. Persons visiting the page might be excluded from promotion considerations if the manager suspects they could go on extended leave in the near future.

We have hundreds of spaces in our Confluence instance, manual updates are not feasible

Any suggestion is appreciated

br

/David J


Answers:
author: Nic Brough -Adaptavist-
body: The REST API does not yet allow for this administrative task. I'm afraid your admin is going to have to slog through the permissions for every space.

comments: author: David Jansson
body: How bad would it be shut down confluence and run something like:

INSERT INTO  
AO_7B47A5_SETTINGS ("ID", "KEY", "CREATED_AT","UPDATED_AT", "VALUE")  
VALUES  
(n,'SPACE_RESTRICTIONS_\<spacekey\>', 1662374915802, 1662375021342, '{""userGroups"":\[{""groupName"":""confluence-administrators"",""useAnalytics"":true}\],""users"":\[\]}'),  
(n+1,'SPACE_RESTRICTIONS_\<spacekey\>', 1662374915802, 1662375021342, '{""userGroups"":\[{""groupName"":""confluence-administrators"",""useAnalytics"":true}\],""users"":\[\]}'),  
(n+2,'SPACE_RESTRICTIONS_\<spacekey\>', 1662374915802, 1662375021342, '{""userGroups"":\[{""groupName"":""confluence-administrators"",""useAnalytics"":true}\],""users"":\[\]}');

+ Update AO_7B47A5_SETTINGS_ID_seq with latest entry


Tags: confluence-server

server
restriction changes
Asked by Siyu Mou:

Hi experts,

Can I share the edit access of my own blog pages with others? I have changed the restriction and add the people's name in the restrictions form, but it didn't work. Could you please tell how I can achieve it?

Thanks.

Siyu


Answers:
author: Ollie Guan
body: Hi [@Siyu Mou](/t5/user/viewprofilepage/user-id/5023060) ,

How about your space permissions?

![QQ??20220905103520.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/214229iF0C593F9379F042F/image-size/large?v=v2&px=999 "QQ??20220905103520.jpg")

comments: author: Siyu Mou
body: Thanks Ollie, I changed the space permissions and it works now.


Tags: cloud

confluence-cloud
getting json parse exception
Asked by Sarabjeet Singh:

I have below code for in value for table format in a shell script  

"body": {  
"storage": {  
"value": "\\n  
\<table\>  
\<tbody\>  
\<tr\>  
\<th\>COUNTRY\</th\>  
\<th\>VERSION\</th\>  
\</tr\>  
\<tr\>  
\<td\>OCM\</td\>  
\<td\>Version1\</td\>  
\</tr\>  
\</tbody\>  
\</table\>  
",  
"representation": "storage"  
}  
},

But I am getting error while executing  

{"statusCode":500,"message":"org.codehaus.jackson.JsonParseException: Illegal unquoted character ((CTRL-CHAR, code 10)): has to be escaped using backslash to be included in string value\\n at \[Source: com.atlassian.plugins.rest.common.limitrequest.jersey.LimitingRequestFilter$1@60a39af0; line: 10, column: 45\]"}\[root@localhost Test\]#


Answers:
author: aorlov
body: Hi [@Sarabjeet Singh](/t5/user/viewprofilepage/user-id/5022843) . Did you try to remove "\\n" from your payload in this line "value: \\n" ?

Kind regards


Tags: cloud

confluence-cloud
Get URL's and Page ID's of all pages in all spaces.
Asked by Rinaldi James Michael:

Is there an easier way to get all the URL's and page ID'S of every page in a confluence cloud instance?

The only way I know now is to go to reorder pages in the settings of every single space and click on every drop down and then copy the hyperlinks. Which is a nightmare and annoying to do.


Answers:
author: Brant Schroeder
body: [@Rinaldi James Michael](/t5/user/viewprofilepage/user-id/4978529)

The only other way I can think of is to use an app from the [Marketplace](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=report) or writing a script in postman and using the API to get the information <https://developer.atlassian.com/cloud/confluence/rest/intro/>

comments: author: Rinaldi James Michael
body: Oh ok ?


Tags: cloud

confluence-cloud
How do I remove my account from cloud server?
Asked by anonbergine:

I recently started a cloud trial of Confluence to see if it is viable for our team, and somehow ended up on 2 cloud instances:

1. Unmask (this is the instace I created)
2. Activeniu (I have no idea what this is but it seems to have assimilated me based on my email address)

I don't get any response from admins on Activeniu so there's no way to remove my account on that server as I am not an admin there. Is this something that Atlassian team can fix?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

You are assuming accounts work in a certain (traditional) way, but things have changed a little bit.

The older way to handle accounts is that a system has a list of people, with unique identifiers for them, and a human would log in to that system with that account.

We have moved on from that model in most places. We have accounts that are provided by identity provision services that are independent of the systems you log into and can be used in many places.

If "unmask" and "activeniu" are Atlassian Cloud systems, then they are using the second model. You don't actually have an account with them, you have a 3rd party account which has been granted access to those systems (an Atlassian Account probably, the same account you are using to post here in the Community)

There is no "remove account" from an Atlassian Cloud service - there are no accounts nin those services, just a record that "this Atlassian account can use it". The closest you can get to "delete the account from the Cloud system" is "have an admin remove the access my Atlassian account has"

You can, of course, delete your Atlassian account. But that removes everything, not just your access to one system. If I deleted the Atlassian account I use the most, I would no longer have access to the 40-ish Cloud systems I help support, own, or raise bugs in, and 50k posts here in the community would suddenly become unattributed.

Anyway, the shorter version of this is: You don't actually need to do anything here. Just don't log into the activeniu system. After a while, the admins there might realise you're costing them money and hence disable your account, or, if they've lost all interest, the site will be shut down through inactivity.

TLDR: You don't need to worry about deleting your account. Just ignore the systems you don't care about, you'll be fine.


Tags: cloud

confluence-cloud
version control issue
Asked by Sanket:

Hello Team,   

I am using confluence webpages for work related documentation. This week, I found version control bug on a specific webpage which I update almost every day. I am the only one who edits and updates the document. Following are the sequence of observations.

* I updated the document on August 30th. When I opened the confluence page on next day changes made on August 30th were not there.
* I clicked on Edit page to make new changes and clicked on update. All earlier saved work showed-up automatically. I closed the page.
* I opened the page on Thursday again. This time neither changes saved on Tuesday nor on Wednesday were visible. But again after updating the page the previously changes popped -up on the page.
* When I checked version history it did not show the changes saved on August 30the and 31st.
* I exported the page to PDF. The downloaded file also showed all changes saved in prior week itself and not current version.  

  Please let me know if anyone has came across such version control issue and how can one get rid of this bug.


Answers:
author: Brant Schroeder
body: [@Sanket](/t5/user/viewprofilepage/user-id/5022646) welcome to the Atlassian community

Are you publishing the page when you save it?


Tags: confluence-cloud

source-control
How about to follow the semantic versioning?
Asked by Gonchik Tsymzhitov:

Hi!

[PlantUML for Confluence](https://marketplace.atlassian.com/apps/41025/plantuml-for-confluence/version-history) is quite useful app, which is used by me for long time.

on the large system, we need to be sure everything is ok, and sometimes is confusing make everything manually.

Therefore I do some update on automatic way, it will be great if your app will follow [semver](https://semver.org/).

[Semantic versioning](https://semver.org/) is quite common solution/contract, which helps to easier make some changes for the system.

Cheers,

Gonchik Tsymzhitov


Answers:
author: Michael Griffel
body: Hello [@Gonchik Tsymzhitov](/t5/user/viewprofilepage/user-id/726117) , the problem to follow semver is that the plugin mainly depends on the underlaying plantuml library which do not follow semver: <https://plantuml.com/en/news>


author: Gonchik Tsymzhitov
body: [@Michael Griffel](/t5/user/viewprofilepage/user-id/604750) Any possibility to raise them ?


author: Gonchik Tsymzhitov
body: [@Michael Griffel](/t5/user/viewprofilepage/user-id/604750) :) what do you think to do for the Plan UML ?


Tags: addon-de.griffel.confluence.plugins.plant-uml

atlassian-marketplace

confluence-server

server
Can we redact certain contents on Confluence?
Asked by Julienne Mae Anito:

We are looking for ways to redact some confidential contents on Confluence. we saw this and we are unsure on how to apply it:  
<https://marketplace.atlassian.com/apps/1213540/redaction-protect-high-security-content/version-history>

Can anyone walk us through it? Thanks.


Answers:
author: Ste Wright
body: Hi [@Julienne Mae Anito](/t5/user/viewprofilepage/user-id/4997297)

Not sure that app is active, I can't seem to locate it on the Marketplace directly. It's also a Server app, which wouldn't be available in Cloud.

There are some Apps which might fulfil your need though - check out:

* [Compliance for Confluence](https://marketplace.atlassian.com/apps/1218474/compliance-for-confluence?hosting=cloud&tab=overview)
* [DataStorm Content Guard](https://marketplace.atlassian.com/apps/1224666/datastorm-content-guard?hosting=cloud&tab=overview)
* [Security for Confluence](https://marketplace.atlassian.com/apps/1224167/security-for-confluence-soteri?hosting=cloud&tab=overview)

Or look for another option on the [Marketplace](https://marketplace.atlassian.com/). You can filter the available Apps by Product (Confluence) and Hosting Type (Cloud) from the left-hand menu, to help ensure they are available for your instance.

Ste

comments: author: Julienne Mae Anito
body: Alright, thanks Stephen!


Tags: cloud

confluence-cloud
Team Calendars
Asked by Joe Harrington:

Where can I find the Confluence Cloud Team Calendars? I don't see it in the Atlassian Marketplace. I thought there was a 1st-party plug-in or app for Team Calendars, but I cannot seem to find it. It's not a current app in my instance, I don't see it as a macro, and I cannot find it on Search in Atlassian Marketplace for Confluence Cloud products. Is it not available for Confluence Cloud?


Answers:
author: Mikael Sandberg
body: Hi [@Joe Harrington](/t5/user/viewprofilepage/user-id/5021427),

Welcome to Atlassian Community!

Team calendars are now part of Confluence Premium subscription, so you would have to upgrade your subscription in order to get access to it. You can find a comparison between the different plans [here.](https://www.atlassian.com/software/confluence/pricing)

comments: author: Joe Harrington
body: Thanks, Mikael!


author: Ella Pestine
body: Do you know if there are any plans to make this, or another calendar feature, available for standard non-premium confluence users?


author: Mikael Sandberg
body: [@Ella Pestine](/t5/user/viewprofilepage/user-id/4072841) My guess is no, especially since it used to be a separate app before.


author: Britta Neugebauer _yasoon_
body: Hi [@Ella Pestine](/t5/user/viewprofilepage/user-id/4072841) ,

I'd also think no ... In case you use Outlook calendars, yasoon's [Outlook Calendars for Confluence](https://marketplace.atlassian.com/apps/1217554/outlook-calendars-for-confluence?hosting=cloud&tab=overview) might be an alternative. And if you have less than 10 users it is free. (Please note, I work for yasoon, so I am a fan of the app :-P) Here you find a short demo: <https://youtu.be/Y285YW6VG5A>  

If you use Google Calendars, this is also an option: [https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1218211/google-calendar-for-confluence?hosting=cloud&tab=overview)

I hope that could help.

Have a great day,

Britta


Tags: cloud

confluence-cloud

team-calendars-for-confluence
Questions app for Confluence Cloud
Asked by Amy Christianson:

I'm trying to evaluate Questions for Confluence for Cloud, but following the instructions only takes me to the Server version. How can I sign up for the trial of this?


Answers:
author: Jessica
body: Hi [@Amy Christianson](/t5/user/viewprofilepage/user-id/3585468)   

Thank you for sharing this concern about the Questions for Confluence app not found in the Marketplace.

This app is not available for installation temporarily, while we undertake some required maintenance. We don't have an ETA yet of when it will be available but it will become available again once this is complete.  

I hope this helps in terms of clarification for now!   
Jessica


author: Mikael Sandberg
body: Hmm, so you should be able to get to it if you go to Apps \> Find new apps in Confluence, but since it not showing up when you search on it and the Marketplace listing is only showing versions it leads me to believe that the app has been discontinued. I haven't seen an announcement about it, so I have notified the Atlassian support team here on the community to see if they can give you a definite answer.

comments: author: Mikael Sandberg
body: So I found an answer in this [thread](https://community.atlassian.com/t5/Questions-for-Confluence/Marketplace-listing-of-Questions-for-Confluence-gone/qaq-p/2102232). It looks like there is a security threat in it and that is why it has been temporarily removed from the Marketplace.


author: Amy Christianson
body: Thanks Mikael. I did see that thread, but I was hoping for stronger evidence that was that case! Thanks for notifying Atlassian; hopefully they can provide a definitive answer.


Tags: atl-rvw

cloud

confluence-cloud

questions-for-confluence
Cannot log in to Confluence
Asked by karyn.miller:

I reset my password apparenlty it had expired. Once I reset it tried to log in and now the captcha image is not showing. I did noticed at the end of my log in link this is displayed: **"/login.action?os_destination=%2Findex.action\&permissionViolation=true"**


Answers:
author: oliver.wihler
body: I suggest you try again with "forgot my password"?


author: Fabio Racobaldo _Herzum_
body: Hi [@karyn.miller](/t5/user/viewprofilepage/user-id/5022298) ,

welcome to the Atlassian community!

Based on the destination url, it seems that you have not permission to access confluence. Please contact you site manager in order to verify that your account is ok.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Export multiple pages
Asked by Richard Oberndorfer:

Hallo,

i have two problems with exporting pages to PDF.

There was a discussion last year <https://community.atlassian.com/t5/Confluence-questions/How-to-Export-multiple-pages-to-PDF/qaq-p/1694667> regarding this but it does not answer my questions

As non-admin it looks as I don't have any possibility to export several pages. Can this be and if yes how be opened up for Non-admins

Best Regards

Ritchie


Answers:
author: Pramodh M
body: Hi [@Richard Oberndorfer](/t5/user/viewprofilepage/user-id/5017570)

This still holds true for now!!

<https://community.atlassian.com/t5/Confluence-questions/How-to-Export-multiple-pages-to-PDF/qaq-p/1694667>

You would need admin access for this if you need to export multiple pages

You can consider exporting the pages via Rest API

<https://community.atlassian.com/t5/Confluence-questions/Export-page-to-pdf-using-rest-call/qaq-p/1085529>

Let me know if this helps!!

Thanks,  
Pramodh

comments: author: Richard Oberndorfer
body: Hi Parmodh, ok, then we need to give these people admin rights. Small team so should not be an issue.

Thanks

Best Regards

Ritchie


author: Pramodh M
body: [@Richard Oberndorfer](/t5/user/viewprofilepage/user-id/5017570)

Can you please accept the answer


Tags: cloud

confluence-cloud
Creating cards in multiple lists with adapted due dates
Asked by Olivier Dequinnemaere:

Hi,

I want to do a test in Trello. I want to create a command that creates cards in several lists, with consecutive due dates.

More specifically: I create a card in the first list. By using Butler, I want to create a command (via a button?) that creates a card with the same cardname in the other lists, with adapted due dates as the different lists represent a process consisting of different steps.

I'm starting with Trello, and still discovering the tool.

Can anybody help me?

Kind regards,

Olivier


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Oliver! There are probably different ways to achieve this, but here's what I came up with: <https://www.loom.com/share/eb39effe10f6428fb62daec652a1779f>  

I linked the cards together so that way you could create cascading rules in Butler so if one card changes, it can affect the other cards if you want that.

comments: author: Olivier Dequinnemaere
body: It works, and it does exactly what I want. Great ...

Thx for this solution.

Kind regards,

Olivier


author: Hannah Humbert - Simpla Workflows
body: Great! Glad that's working for you ?
Trello plug-in for Outlook Mac stopped working
Asked by Helge Tveit:

Hi, I use the plug-in for Trello in Outlook quite extensively. This has been working fine for quite some time. However, today it completely stopped working---no error message when clicking on the Trello logo in outlook. The wheel spins for a while, then the dialogue box turns grey, and nothing more happens.

I suspect that my Outlook client has been updated automatically and is causing the problem.

I am running Outlook 16.49 on my Mac, and my system is Catalina 10.15.7. My Trello version is 2.12.0

Any ideas on what can be causing this problem. Is anyone using Outlook 16.49 with the plug-in successfully?

Thanks,

Helge


Answers:
author: Pedro Silva
body: Thanks for sharing [@Helge Tveit](/t5/user/viewprofilepage/user-id/4402205)

I have the same question


Tags: ms-outlook
Multiple time slots?
Asked by Dimitris Giannopoulos:

Hello

I am about to begin to use Trello and I have a question:

I want to build a rent a car board. How Could I use multiple date/time time slots in cards and seen them on the calendar?

Thank you

Dimitris


Answers:
author: Iain Dooley
body: [@Dimitris Giannopoulos](/t5/user/viewprofilepage/user-id/4402059) The Trello Timeline view almost sounds like it would work for this but the start/end dates are only dates, not times. In fact, Trello's calendar view also only gives you day granularity, rather than time granularity.

I think Placker might be a better tool to do resource planning on top of Trello.


author: milynnus
body: [@Dimitris Giannopoulos](/t5/user/viewprofilepage/user-id/4402059)

I have an ongoing project for a client for RV rental and servicing. I kept the reservation separate from the rental unit. It is a 4 board design to handle sales (aka rental), scheduling, services and maintenance, unit status.


author: Hannah Humbert - Simpla Workflows
body: How do you foresee it looking on the calendar view? The same card duplicated many times? How about using a checklist for the individual deliverables that have due dates? From there, you can assign a due date to each check-item, and you'll be able to see both the main card and the check-items on the calendar view

comments: author: Dimitris Giannopoulos
body: Each card represents a car. Each car can be rented in different day slots like next month for 3 days, after one week - for 1 day.

So, I would expect a calendar view showing all the rentals (day slots).

Thank you
Trello - outlook emails (syncing issue)
Asked by Cate Reid:

Good morning, until this week I was able to click on the troll icon in my outlook email account and sync emails to my troll boards/cards.

Being able to sync emails with troll board has been a game changer for me and I am not sure what to do to fix this - please advise?

The error message says the following...

Could not synchronise record: Untitled Folder to Exchange server: info@cate\*\*\*\*.co.uk

Many thanks in advance!

Cate


Answers:
author: Vero Rivas
body: Hi [@Cate Reid](/t5/user/viewprofilepage/user-id/4263905)

The problem continues? You have verified that you have not made any change in Outlook or Trello that has broken the synchronization

I imagine you have read this post, but I share it with you in case it can help you

<https://help.trello.com/article/1064-using-trello-with-microsoft-outlook>

<https://help.trello.com/article/1075-outlook-add-in>

You can also talk to trello support

<https://trello.com/es/contact>

Cheers


Tags: ms-outlook
Login recovery no longer in use
Asked by Jools:

I am unable to log into my Trello account - and can no longer log into my recovery e-mail account where the reset link gets sent could you please suggest a way to proceed?Jools


Answers:
author: Vero Rivas
body: Hi [@Jools](/t5/user/viewprofilepage/user-id/4401730)

Contact with Trello Support

<https://trello.com/es/contact>

Cheers

comments: author: Jools
body: Cool thank you.
We are looking start using Trello for project management and would like to have a call with Trello.
Asked by Harshitha S:

We would like to get on a call with the Trello sales or support team to discuss the Trello features, costings, etc.

Thanks


Answers:
author: Iain Dooley
body: [@Harshitha S](/t5/user/viewprofilepage/user-id/4401551) sounds like you need to talk to enterprise sales:

<https://trello.com/enterprise#contact>


author: Brant Schroeder
body: [@Harshitha S](/t5/user/viewprofilepage/user-id/4401551) Welcome to the Atlassian Community. I would suggest submitting a support issue here [https://trello.com/contact?nosearch=1\&source=from%20helpsite%20beacon#/](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/)

Scroll to the bottom and submit the request.