youngmon/atlassian-qna huggingface dataset:
Getting Internet Explorer is Unsupported screen when linking to Trello on Google Chrome
Asked by Carol Rose:

Why am I getting this screen today? I don't use or want to use internet explorer. Yesterday it accessed my Trello on Google Chrome... Did something change over night?

Internet Explorer is Unsupported {#toc-hId--1273044667}
-------------------------------------------------------

As of March 31, 2019 new versions of Trello are incompatible with Internet Explorer.

Please visit our [Apps and Platforms page](https://trello.com/platforms) to see a list of supported apps and browsers.

If you already have a newer browser installed, you can use it to visit this URL:

Thanks!!


Answers:
author: Felix
body: Hey [@Carol Rose](/t5/user/viewprofilepage/user-id/3702711)

How are you navigating to Trello? A link in an email? (If so, telling us which email client you're using would be helpful!)

Or just going to trello.com via the Chrome address bar?

Thanks,

Felix

comments: author: Carol Rose
body: Hi Felix,

Thanks for the prompt response!

I was navigating through a link I'd created in an Excel spreadsheet weeks ago. It always worked. And now it works again, while for about 15 minutes today, it didn't... I got a little panicky because I'd incorporated using that link as the best and fastest way to manage several complicated processes.

Mystery to me :) But happy it's all better now.


author: Adrian Durrer
body: I'm experiencing the same problem with Google Chrome V95.0.4638.69.

In Word (Office 2016) I created a link to one of my Trello cards. Clicking on the link, it opens a website saying: Internet Explorer not supported. \[...\] At the bottom there is a link. If I copy the link and paste it in adress bar, it successfully opens my Trello card.

Weird how Trello thinks I'm using Internet Explorer.


author: Adrian Durrer
body: I'm experiencing the same problem right now.

I created a link in Word 2016. Once I click on it, it opens a website on my Google Chrome 95.0.4638.69 with the same Error.

If I paste the URL at the bottom in the search bar, everything works as it's supposed to.


Tags: internet-explorer
My boards are all missing, and I was excluded from all I had before.
Asked by Fernanda Lima:

Hello, I have a problem because my user was removed from all the boards I had. Last Friday, February 5th, I accessed it normally, but this Monday, it was all gone!


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Fernanda Lima](/t5/user/viewprofilepage/user-id/4261029) ,

Welcome to the Atlassian community!

If the admin of the board removed you from the boards then you have to ask the admin to add you to the board again so that you can view/edit/comment on the board again!

And If there was any problem/issue with your account and you lost all your boards then I will suggest you [ask Trello support](http://trello.com/contact)

comments: author: Fernanda Lima
body: I've also asked Trello support right after. I believe it was confusing, and ended up ansking Atlassian instead. They are trying to solve the issue!
archive cards weekly
Asked by Carmen Roda:

Hello,

I have been using Trello for a while but I just started using Butler. I want that archived all cards that were moved to the "complete" list the week before automatically. I want to be able to see the ones completed within this week but that the list gest clean up every sunday.

I cannot find how to do that.


Answers:
author: Brant Schroeder
body: [@Carmen Roda](/t5/user/viewprofilepage/user-id/4261007)

Welcome to the community.

You will want to create a scheduled command by clicking calendar and selecting every Saturday or Friday as the trigger. Then as the action you will want to archive all the cards more than 7 days in the completed list (in my screenshot it is done) Then save it.![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/130060iB7E9ABAFC4E45DE2/image-size/large?v=v2&px=999 "Capture.PNG")


Tags: butler
emailing leads
Asked by Erin Davis:

We are using a trial of Trello for a small real estate brokerage. New leads come into my Lead board as cards and are assigned a label "hot", "20+Acres", "Cabin Home" etc. I want to select all of my "Cabin" leads and email that group of leads some property information. How do I do I do that?


Answers:
author: Iain Dooley
body: [@Erin Davis](/t5/user/viewprofilepage/user-id/4259300) there's no built-in way to do that, but you could automate the sending of emails via comment posts if you implement my product BenkoDesk:

<http://www.benkodesk.com/>
Is it possible to create a template for cards that shows the info vertically?
Asked by Ryan Iannone:

Ideally, we would want to see this information upfront without having to open the card. So far all I have seen is that we could get this info to show but horizontal and bunched up. Not as clean as this.

Asking if we can do this:

Name

Date

Lender

Referrer

Etc.

Vs this:

Name / Date / Lender / Referrer / Etc.

Hope that makes sense.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ryan Iannone](/t5/user/viewprofilepage/user-id/4260946) ,

Welcome to the Atlassian community!

You can't see the details/description without opening the cards!

If you want to request a new feature for Trello then [ask Trello support](http://trello.com/contact)!
Why do the colours of images turn dull when uploaded the cards?
Asked by Sophie Albini:

When I upload photos to the card the colours of the images are duller than what they should be.

Why is this, and how do I stop it from happening?

![Screenshot 2021-02-11 at 14.52.20.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/130004iAB4AB221EF45F872/image-size/large?v=v2&px=999 "Screenshot 2021-02-11 at 14.52.20.jpg")


Answers:
author: Leo
body: Switching Trello to Light Theme might help. I noticed that when running in Dark Theme, Trello darkens custom background images. Label colors also darken in Dark Theme. Would not be surprised if a similar effect happens with uploaded images.


author: Hamed Hakami
body: I don't know the solution but I found what the problem is. When uploading photos, Trello ignores their metadata, including the embedded ICC profiles of the photos. When I upload Adobe RGB photos to trello I notice when re-downloading that it opens in photoshop with the sRGB color profile. But there is no problem when uploading sRGB images at all.


author: Soumyadeep Mandal - SaM
body: Hi [@Sophie Albini](/t5/user/viewprofilepage/user-id/4260966) ,

Welcome to the Atlassian Community!

Trello doesn't change anything within your files after you upload them! There might be something else happened!

You can download the image from Trello and compare it with the existing file on your device whether it changes or not!

Even after downloading the image and then while comparing, if you see any changes then you can [ask Trello support](http://trello.com/contact)!

comments: author: Suelandre Keys
body: The same thing is happening to us with designs that need approval. Have you found a solution yet?
Why would I want to pay for Team Members?
Asked by Kaylyn Griffin:

Question - If I choose Business account, can I still add people to boards without them being "team members". I have some people that would not want to pay the business account price? However, I want to use the business features for myself.

Free Account - My understanding is I can have a free account and invite as many people as I want to a board. They can have different permission levels to edit, delete or view only. This costs $0 for everyone involved but does limit number of boards and power ups among other things.

Business Account - More features and services, costs approx $13/month, each person I add to my team costs an additional fee.

I'm really confused lol.


Answers:
author: Michael Pryor
body: Each "Team" (soon to be named Workspace) starts out as free, but can be upgraded to Business Class.

If you pay to upgrade a Team, then you pay for all the people in the Team to have access to the paid features that are applied to that Team. The only exception is if you add a person to ONLY ONE board, you do not have to pay for them.

If you do not upgrade the Team, then all the boards in the team are subject to the free restrictions.

So you have 3 choices:

1. Pay for the people you collaborate with and get all the features by using a Team/Workspace.

2. Only put people you don't want to pay for into only ONE BOARD, and they won't be charged for.

3. Use free Teams/Workspaces for the work that doesn't need the paid features.


author: Vero Rivas
body: Hi [@Kaylyn Griffin](/t5/user/viewprofilepage/user-id/4260944)

Read this post, maybe can help you:

<https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

Cheers
Butler Calendar command schedule not running
Asked by Wellerson:

Hi guys,

As can be seen below, I have set a schedule to archive all my cards in the finished ("conclu?do" in portuguese) older than 7 days.

![trello_schedule_butler.png](https://community.atlassian.com/t5/image/serverpage/image-id/129993iF9F4D054AEA403E9/image-size/large?v=v2&px=999 "trello_schedule_butler.png")

Nevertheless, it is not working as there are cards in the "conclu?do" list months older.

Either I'm missing something or it's a bug. Any clue?


Answers:
author: Felix
body: You can see the command log by clicking the "lightbulb" icon. Does that provide any hints as to what's going on?

Has the command run?

You can also force run the command right away with the "rocket" icon.

comments: author: Wellerson
body: Thanks for your help. Didn't know about the log. The first week it run as expected and removed some cards, but that was not clearly visible. The log registered why:

> Please, note that I didn't go through all the cards that matched the command, because under your current plan there's a limit on the number of cards I will process with one command.


Tags: butler
Simplest way to see everything I have to do?
Asked by Michael Cryne:

Hi there,

I'm relatively new to Trello, so this is a really basic question. I have a couple of shared boards but I mainly use Trello to manage my own projects. I'd like Trello to show me what I have to do over the coming few days, in a nice readable format. It feels at the moment as though things are very easy to miss, buried in boards etc.

I'm aware of the 'Cards' view, but it seems a little like an afterthought (it's not on the main menu for example). Which leads me to think there might be a better way? The 'Home' view just feels like a mess of 'too much information' (I don't really need to know that I subscribed myself to a card, what I need to know is that I have to send a form back to X by close of play today.

I hope I've explained correctly. As I said I'm relatively new to Trello so it's probably user-error. Thanks for any tips!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Michael Cryne](/t5/user/viewprofilepage/user-id/4260844)! There are a couple of options to give you an "overview" of the cards you need to see:  

1. [Team tables](https://help.trello.com/article/1235-team-table-view). This is a beta feature and is only available for Business \& Enterprise accounts. You can add boards and filter on member to see the cards assigned to you.  

2. [Unito](https://unito.io/integrations/trello-trello/). This is a paid power-up where you can build workflows between boards. What I would recommend is creating a master board that consolidates cards from different boards that you need to see. I've worked with clients that have built workflows where cards sync to a master board if they're assigned to that card (added as a member) and if the card is due that day or the following day/s. That way they can log in in the morning, look at their board and see all the things they need to focus on for that day. Any change they make to a card in their master board trickles back to the cards on the "origin" boards (it's a complete 2-way sync).  

If you're interested in exploring Unito, I'd be happy to help if you need any guidance!

comments: author: Michael Cryne
body: Thank you Hannah that's great! I'll check it out. I've also investigated Pleexy and the Todoist power up as well, which I think will suit my needs just as well.


author: Hannah Humbert - Simpla Workflows
body: Nice! Hope it goes well. Looks like Todoist gives you a separate platform to manage your work from, and Pleexy works in the background to sync your tools like Unito. Couldn't see a way to connect different Trello boards together with Pleexy, but might have been missing something.
How do I resolve the "Installation file is corrupt" error when upgrading Confluence?
Asked by Jacob Ranz:

I am trying to upgrade Confluence on one of my networks and get the error "The installation file is corrupt" when running the .bin file. I am able to run the .bin file and successfully back up the home directory and then when it goes to actually upgrade after a few minutes it spits out that error.

Any help on this issue would be much appreciated!


Answers:
author: Fadoua
body: [@Jacob Ranz](/t5/user/viewprofilepage/user-id/4980822)

* What is your current version?
* What version are upgrading to?
* What errors are you seeing on the logs?

Best,

Fadoua

comments: author: Jacob Ranz
body: Our current version is 7.4.0

I am trying to upgrade to 7.4.17

I have not had the chance to comb through many logs and it has been about a week since I have done so. Would you be able to point me to some useful log locations? That way when I go to check I am not wasting any time searching!


author: Fadoua
body: It should work without issues.

Here is the link to Confluence logs:

<https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html>

The first one is the one I always check when there is an issue

Let me know if you have any questions

Best,

Fadoua


author: Jacob Ranz
body: Thank you! I will take a look and get back to you.
UTC for embedded Team Calendars in confluence
Asked by Patricia Funnell:

Although the original Team Calendar in confluence (i.e created via sidebar) uses default configured time zone i.e. UTC, when I embed said calendar into a confluence page, it asks for a timezone. Since our team cross timezones, I want embedded calendar to work in UTC -but that is not an option. Is there a way to set an embedded calendar to UTC?


Answers:
author: Brant Schroeder
body: [@Patricia Funnell](/t5/user/viewprofilepage/user-id/4980796) Welcome to the Atlassian community

How are you embedding the Calendar? Can you share a screenshot? I am not able to recreate the issue using the Confluence Macro. <https://support.atlassian.com/confluence-cloud/docs/embed-calendars-on-confluence-pages/>


Tags: calendar

cloud

confluence-cloud
User can?t access Confluence URL
Asked by Sofia Quintero:

Hello everyone,

We are using Confluence Server 7.9.0

There?s an user, that have licence and space permissions to access documentation. But when he tried from issue view, to access an attached confluencee url, he can?t acees to the page and receive the following message:

![Sin t?tulo.jpg](/t5/image/serverpage/image-id/204632i2CB8AD28FD7493E8/image-dimensions/373x309?v=v2 "Sin t?tulo.jpg")


Answers:
author: Brant Schroeder
body: [@Sofia Quintero](/t5/user/viewprofilepage/user-id/3648136)

It sounds like the user has access to your Confluence instance but does not have access to the Confluence space. Check the space permissions and ensure that the user can access the space. If they have space permissions then the page might be restricted and you will need to make sure that they have access to that.

<https://confluence.atlassian.com/doc/space-permissions-overview-139521.html>

<https://confluence.atlassian.com/doc/page-restrictions-139414.html>


author: Fabio Racobaldo _Herzum_
body: Hi [@Sofia Quintero](/t5/user/viewprofilepage/user-id/3648136) ,

based on the screenshot provided it seems to be not a permission issue (the message should be "User has not privileges to access this page" or something similar) but it seems to be related to a wrong URL

Are u sure that it works for other users?

Hope this helps,

Fabio

comments: author: Sofia Quintero
body: Yes, that url works for me. Only he can?t do it.


Tags: confluence-server

server
Cannot add draw.io diagram to Confluence Page
Asked by Anna Klos:

Hi!  

I have **draw.io Diagrams \& Whiteboards** plugin.  
I'm trying to add diagram to Confluence Pages, and it returns me an error:

<br />

![err1.png](/t5/image/serverpage/image-id/204589i8E89F20B134AB8CF/image-size/large?v=v2&px=999 "err1.png")  

Same situation when i'm trying embed an existing diagram ("Saving Failed (Unexpected Error)").

And I get the 403 response status  

I can create and edit new page in Confluence, so it's not a problem whit permission


Answers:
author: Manon Soubies-Camy
body: Hi [@Anna Klos](/t5/user/viewprofilepage/user-id/4980446) and welcome to Community!

Do you have the "Add attachments" permission on this Confluence space? Can you try to add an image to the page?

- Manon

comments: author: Anna Klos
body: Hi [@Manon Soubies-Camy](/t5/user/viewprofilepage/user-id/1215212) thanks for Your answer!  
Indeed I don't have this permission.  

I hope it should works now  
Thanks!


Tags: cloud

confluence-cloud

draw.io
Printed Excel cells don't show end of line character.
Asked by Lukasz Orlowski:

I was trying to print xls file with some end of line signs. It doesn't work.  
I have found closed ticket:  
[\[CONFSERVER-39112\] Word wrap (newline) in Excel cells do not work in viewxls Macro - Create and track feature requests for Atlassian products.](https://jira.atlassian.com/browse/CONFSERVER-39112)

Maybe Atlassian can find some time and try to fix this issue?  

Everybody who see this like an opportunity to extend possibilites of Confluence please vote :)


Answers:
author: Brant Schroeder
body: [@Lukasz Orlowski](/t5/user/viewprofilepage/user-id/4980376) welcome to the Atlassian community

The bug you referenced has been closed and is marked as won't do. I doubt it will be reopened and I would suggest looking at one of the many plugins in the marketplace. Maybe one of them will resolve your issue. [https://marketplace.atlassian.com/search?product=confluence\&query=excel](https://marketplace.atlassian.com/search?product=confluence&query=excel)

comments: author: Brant Schroeder
body: <https://www.youtube.com/watch?v=sjk46eUU_x4>


author: Lukasz Orlowski
body: Hi Brant,

many thank for the quick answer. Yeah there is a planty of things. But I have no option to use different macros than:

* office excel
* table spreadsheet

The second one prints values correctly but it's quite open for editors or readers who can edit on the fly.

Perhaps when we will have more plugins/macros on our side we can workaround this.  

Thanks and cheers!  

<br />


Tags: confluence-server

issue

ms-excel

server
access rights on my drafts for colleagues
Asked by Alexandra Wolff:

Hi,

we would like to work on drafts within confluence together before we publish the articles to our customer portal.

I have created a couple of drafts and limited the access rights so that only two of my colleagues will be able to edit these pages.

Because of these access rights I thought that they will be able to view my drafts but that is not the case.  
Will I always have to share the link to the drafts or is there a different way to make my drafts visible for colleagues who have got the access right to edit these articles?

Currently I have copied the URL as recommended in the documentation (the URL is including "edit") and send this link to my colleagues.

But if the access rights are set, it would be more elegant if I would not have to send the link additionally.

Thank you.


Answers:
author: Rilwan Ahmed
body: Hi [@Alexandra Wolff](/t5/user/viewprofilepage/user-id/4842221) ,

Welcome to the community !!

You cannot make set of people as who can view your drafts. But, when you are editing a page you can add required users to edit the same page.

i.e. open a page and click edit

On the top right corner add user to **invite to edit** by clicking on **+** near your pic.  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/204555iD54E98EA7281863E/image-size/large?v=v2&px=999 "image.png")

comments: author: Alexandra Wolff
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) ,

thank you for your answer, we have tried this already. But that means even if I have defined restricted access rights to the drafts I will either have to invite my colleagues or send them the URL to be able to work on the drafts together, is that correct?

Is my understanding right, that there is currently no way to share a draft purely by setting the access rights?


Tags: cloud

confluence-cloud
Custom Stylesheets for Spaces is inactive even with Admin access
Asked by Amr Kamel:

Hi, I tried to change this setting but it's greyed out even when I have Admin level access.  

![Screenshot 2022-07-05 115117.jpg](/t5/image/serverpage/image-id/204545i9501663113DDA9D0/image-size/large?v=v2&px=999 "Screenshot 2022-07-05 115117.jpg")


Answers:
author: Max Foerster - K15t
body: Hey [@Amr Kamel](/t5/user/viewprofilepage/user-id/4980337) and welcome to the community!

Custom CSS is not supported by Confluence Cloud. There's a feature request you definitely should vote on: [CONFCLOUD-36137 Allow customized CSS in Confluence Cloud](https://jira.atlassian.com/browse/CONFCLOUD-36137)

And maybe there are third-party apps meeting your requirement. I only did a quick browse and discovered for example this one: [Custom CSS Code for Confluence](https://marketplace.atlassian.com/apps/1223493/custom-css-code-for-confluence?tab=overview&hosting=cloud)

I'm sure there is more on the marketplace: [Atlassian Marketplace search "CSS" for Confluence Cloud](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=css)

Best, Max

comments: author: Amr Kamel
body: Hi Max!  

I'm relatively new to Confluence, and from my little experience in Front-end, I can see why this feature request is not implemented for 10 years until now. I believe having the flexibility of open-code inserted into Confluence pages might break things up, mainly when exporting the page. It might open a faucet of bugs which can be very frustrating for the Atlassian devs.  

Anyway, I'm gonna try the Custom CSS macros and proceed with caution ??  

Thanks a lot for your answer, much appreciated!  
Amr


author: Max Foerster - K15t
body: I'm happy to help and good luck with not breaking your instance! ?


Tags: cloud

confluence-cloud
My mistake confluence product was deleted
Asked by divya.smitha:

Can you please send back all the data added in confluence pages.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@divya.smitha](/t5/user/viewprofilepage/user-id/1854575) ,

you need support from the Atlassian team through the following link <https://support.atlassian.com/contact/>

Fabio


author: Mayur Jadhav
body: Hi [@divya.smitha](/t5/user/viewprofilepage/user-id/1854575) ,

It would be very hard to do it, I would suggest raising a support ticket with [Atlassian Support](https://support.atlassian.com/contact/#/) and check if they are able to help you. Please be careful while performing such actions.

Thanks,  
Mayur


Tags: cloud

confluence-cloud