youngmon/atlassian-qna huggingface dataset:
Sub-task Dependencies in Portfolio 2.0
Asked by Marie F. Kent:

I found a defect in new version of Portfolio that impacts its use if the teams are using sub-tasks in JIRA  
The defect is exposed in two ways:  
1) If the sub-tasks have dependencies upon one another, Portfolio will not schedule the story.  
2) If the sub-tasks do not have dependencies upon one another, Portfolio will schedule the resources concurrently.  
Example:  
* There is a story with three sub-tasks: Design (2 days), Develop (3 days) and Test (4 days).
* If the sub-tasks are set up so that design blocks development and development blocks testing, Portfolio will not schedule the story and produce errors that there is a violation in dependencies and cyclic dependency detected.
* If the dependencies are removed, Portfolio will schedule all the resources concurrently. In this example, that would make it appear the designer is working on the story for 9 days and that all resources will start working on the story on the same day.
* The setting 'Issue assignee import level' in configuration does not address this.
I communicated this to Atlassian and they have logged it as a suggestion.


Answers:
author: Marie F. Kent
body: I found the record in Atlassian's instance - <https://jira.atlassian.com/browse/JPO-1600>

Currently, this is listed as a Suggestion and is not assigned.


author: Stella Mihovska
body: Same issue with me. Any workaround in place?


author: Amir Ghaemian
body: Hitting the same issue, I even tried removing "Block" linktype as a Portfolio dependency linkype but it still complains about cyclic dependency error.


author: mariefkent
body: I have not heard back from Atlassian on this.


author: Saurabh Agarwal
body: Any updates/guidance on this as I am also getting this error and am not able to link 2 Sub-tasks.


author: Michael Seemann
body: I encounter the exact same issue here.

in my test setup I have a

task "testtask" with two subtasks task1 and task2, where task1 blocks task2 (so definitely NOT a cyclic dependency)

I also get the "Cyclic dependency detected. "error with a red exclamationmark


author: Marie F. Kent
body: Hi Eric,

I have not heard back from Atlassian on the stats of the defect and the respondent from Atlassian, [rchristian@atlassian.com](mailto:rchristian@atlassian.com), did not provide a defect ID. ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Thanks,

Marie


author: Eric Babinet
body: Do you know what the defect ID is? I believe I am seeing this same issue.


Tags: advanced-roadmaps

sub-task
access to information
Asked by Elin Thyni:

Can I restrict access in Trello to selected people. We work a lot in Trello and have some external collaborators who should only have access to information that they are tagged in.

Can the admin and owner of our workspace restrict their access?


Answers:
author: milynnus
body: [@Elin Thyni](/t5/user/viewprofilepage/user-id/5441381)

There is an External Share Power Up and Share a card from Hipporello. You can also share content of card with Contalist by automation through an email.
Desktop Noti does not work
Asked by Thao Nguyen:

Hi all,

Please advise how to enable the Desktop Noti for my Trello. I cannot find any option to enable it in my Settings, only email noti is available.

Attached images here:

![Snipaste_2024-02-29_14-30-20.png](https://community.atlassian.com/t5/image/serverpage/image-id/309386i907667AB1DEB910E/image-size/large?v=v2&px=999 "Snipaste_2024-02-29_14-30-20.png")![Snipaste_2024-02-29_14-30-44.png](https://community.atlassian.com/t5/image/serverpage/image-id/309385i4FDAB7356DD97F9B/image-size/large?v=v2&px=999 "Snipaste_2024-02-29_14-30-44.png")


Answers:
author: Carolina Lopez
body: Hi Thao, welcome to the Atlassian Community!  

If you're using Chrome, Safari, or Firefox, there should be an option below the "Email notification preferences" section:  
![Desktop notificataions.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/309786i7447CF60EEEC8AB6/image-size/large?v=v2&px=999 "Desktop notificataions.jpg")  

If you don't have this option, could you please send a screenshot of what you see and the browser version you're using? I'd be glad to take a closer look!
Trello Windows Software not work. also my all data locked.. please help.
Asked by Daeseung Park:

Hello. my trello application is wrong..

I was search trello in google and access through this link

![2024-02-29 15 36 17.png](https://community.atlassian.com/t5/image/serverpage/image-id/309377iD7199A6927566D52/image-size/large?v=v2&px=999 "2024-02-29 15 36 17.png")

Also download application this page

![2024-02-29 15 36 01.png](https://community.atlassian.com/t5/image/serverpage/image-id/309378i19E6FC3DE78D82C5/image-size/large?v=v2&px=999 "2024-02-29 15 36 01.png")

page url is <https://trello.workapphub.com/> and

download url is <https://alternativebehavioralconcepts.org/databack/trelwin.php>

After install the application. My all data is locked. and some files deleted. how can i fix and recovery? i need help. :((


Answers:
author: Austin
body: Hello.

<br />

Austin from Trello support here. Thanks for this report. We are investigating this now. <https://trello.workapphub.com/> is not affiliated with Trello.

Please go to Trello.com directly to ensure you're connecting to Trello. Are you able to access your Trello content from Trello.com?

Please also update your Trello password to protect your account, especially if you've provided it to a site other than Trello.com or into a direct download version of Trello Desktop. We do not offer a direct download version of the Trello desktop app. Please only install the Trello Desktop app from the Apple or Microsoft app store to ensure it's from a valid source.

You can reset your password here: <https://id.atlassian.com/login/resetpassword?application=trello>

<br />

Hope this helps. Please let me know if there are any questions or if I can assist with anything else. Thanks!   

<br />
WHast is the difference between a member and a guest? And if someone is a member can I change them?
Asked by Michelle Leissler:

I have a few guests and a few members and I just wanted to know what the difference is and if I can change them if need be.


Answers:
author: Erika Storli
body: Hi [@Michelle Leissler](/t5/user/viewprofilepage/user-id/5440960) , here's a Trello Help Doc that might be helpful: <https://support.atlassian.com/trello/docs/board-guests/>

A "guest" is a Trello board member that is **not** a member of that board's Workspace.

Workspace membership is the default way to collaborate with other Trello users, but there are some situations where teams may prefer not to add a user to their Workspace.

For example, some teams collaborate on a one-off basis with outside contractors, interns, or clients. These collaborators may only need access to a specific board in the Workspace.

If a user is invited to two or more boards in a Workspace they're called a multi-board guest. Check out our article on [multi-board guests](https://help.trello.com/article/1123-multi-board-guests) to learn more about the billable members on your [Standard](https://trello.com/standard) and [Premium](https://trello.com/premium) Workspace boards.
How do I transfer a board from a Trello workspace to a personal workspace
Asked by Geoff Johnson:

The first board I created is in a Trello workspace. I want to transfer it to my personal workspace.


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/>

Regards

comments: author: Geoff Johnson
body: "To move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving the board to."

This won't work because I'm a guest on the Trello workspace.
How to use the calendar
Asked by Bonnie-Lynn Nadzeika:

I want to be able to add dates to the calendar without using cards. I don't need to make a card for my dentist visit, it's a waste of time. But I do need to be able to add to the calendar. Everything I find online just tells you how to use the cards.


Answers:
author: Brant Schroeder
body: [@Bonnie-Lynn Nadzeika](/t5/user/viewprofilepage/user-id/5440959) Welcome to the Atlassian community

The Trello Calendar view shows the cards. If you have other items to display you can sync it with external calendars like Google Calendar and then it would display items like dentist appointments.

* <https://trello.com/guide/activate-views#map-view>
* <https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/>

comments: author: Bonnie-Lynn Nadzeika
body: There is no sync calendar button on my view.

![Screenshot 2024-02-28 173110.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/309332i582353E5B0267B73/image-size/large?v=v2&px=999 "Screenshot 2024-02-28 173110.jpg")


author: Erika Storli
body: [@Bonnie-Lynn Nadzeika](/t5/user/viewprofilepage/user-id/5440959) you're looking at the Calendar view at the Workspace level. In order to sync with your external calendars (like Google Calendar), you can do this via Calendar view on the Board level.

I recommend you pick one of your boards listed under "Your Boards" and complete the steps listed in the [Trello Help Article](https://support.atlassian.com/trello/docs/using-trello-with-google-calendar/) that [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) shared in his reply!


author: Bonnie-Lynn Nadzeika
body: Thank you! I thought I was losing my mind. Glad I shared a screen shot.


author: Bonnie-Lynn Nadzeika
body: Okay I'm all synced. But only the dates connected to Trello cards on visible on the calendar. I need one digital calendar that has everything. Still don't want to make a Trello board card for my dentist appointment.

Am I missing something? Probably.

Bonnie
how to restore access to the workspace
Asked by ???? ?????:

I deleted the workspace on my account, thinking that I was deleting it only from my account, but it turned out that I deleted it completely, I can't restore it, because when I create a new workspace, I don't see boards from the deleted workspace, as written here according to instructions:

<https://support.atlassian.com/trello/docs/reopening-a-closed-board/>

Also, when trying to log into the old workspace, it writes to me :

"You are a member of this board, but only admins can open it. Please contact support for assistance."

How could I delete it if I was not even an administrator?

After all, if I were an administrator, everything would be displayed in closed boards

cards in notifications are still opening, help solve the problem


Answers:
author: Laurie Sciutti
body: Hi [@???? ?????](/t5/user/viewprofilepage/user-id/5440945) and welcome to the Community! Did you also delete the boards from the deleted workspace? If not, you should still see them via the <http://www.trello.com/my/boards> link. Are you scrolling to the bottom of that page and clicking the "View all closed boards" link?

comments: author: ???? ?????
body: Wow, they appeared, but I can't open them because it shows that I'm not an administrator, It's just a workspace from my work, but I still don't understand how I could delete it if I'm not an administrator
Inviare e ricevere mail direttamente in una bacheca Trello
Asked by Roberto:

Salve a tutti

mi chiedevo se ? possibile inviare e ricevere mail direttamente in una mia bacheca Trello, collegando il mio account di posta Aruba web mail, cos? da poter gestire la mail in entrata ed in uscita direttamente dalla mia bacheca?

Grazie


Answers:
author: Carolina Lopez
body: Hi Roberto,  

There are some options to send or receive emails in Trello.  

To send emails from Trello, you can use Automation. With Automation, you can create rules to send you an email when a condition is met or even create a button to trigger the email. Here's an example:

```
when a card is added to list "List 1", send an email notification to "email@email.com" with subject "{cardname}" and message "{carddescription}"
```

<br />

You can find more details about Automation here: <https://support.atlassian.com/trello/docs/butler-overview/>  

If you want to create cards by email, you can use the [Email-to-board](https://support.atlassian.com/trello/docs/creating-cards-by-email/) tool. This will generate an address that you can use to send the emails to the board.  

If you're looking for a specific tool to send and receive emails, you can also check third-party Power-Ups:  
<https://trello.com/power-ups/search?q=email>  

I hope this helps, but please let me know if you have any questions!
Don`t receive e-mails anymore
Asked by Taymah Huber:

If a taged person gives me an answer, i don\`t get an e-mail. so i always miss the answers .


Answers:
author: Nikola Perisic
body: Welcome to the community [@Taymah Huber](/t5/user/viewprofilepage/user-id/5440764) !

Use this link to test your notifications: <https://trello.com/test_notifications>

If you don't receive a test notification in your email, your email address was blocked and it needs to be unblocked by Atlassian.

If that is the case, you would need to raise a support ticket for them:<https://trello.com/contact#/>
How do I send a valid HTTP request to GitHub from a scheduled automation?
Asked by Allan Lewis:

[GitHub requires incoming requests to have a user agent header](https://docs.github.com/en/rest/using-the-rest-api/getting-started-with-the-rest-api?apiVersion=2022-11-28#user-agent) but Trello automations don't set this on outgoing requests, so I get a 403 error:

```
403 Request forbidden by administrative rules. Please make sure your request has a User-Agent header (https://docs.github.com/en/rest/overview/resources-in-the-rest-api#user-agent-required). Check https://developer.github.com for other possible causes.
```

So it seems I can't use this feature to make requests to GitHub's APIs ?

To test this you could use a URL like <https://api.github.com/repos/astral-sh/ruff/releases/latest>


Answers:
author: Sal
body: Hi [@Allan Lewis](/t5/user/viewprofilepage/user-id/4125277)! Have you tried switching your API request with Automation to POST or PUT requests? As far as I know, GET requests don't allow you to add headers and a payload, but when using POST and PUT requests, you can send them with headers *and* payload, as shown below:

![AutomationAPIRequestWithHeadersPayload.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/309484iD400C9A5DFC1BA3B/image-size/large?v=v2&px=999 "AutomationAPIRequestWithHeadersPayload.jpg")

Let me know if that works for you, Allan! Also, you can read more about using HTTP request with Automation here: <https://support.atlassian.com/trello/docs/issuing-http-requests/>

comments: author: Allan Lewis
body: Hi, Sal - sorry but that won't work for me as I need to use a GET request. Can you please raise a feature request to either allow headers for GET requests, or just include standard headers like User-Agent by default? It would also be good to allow query params with requests regardless of method.


author: Sal
body: Sure, Allan! Let me bring your interest in this to our team. However, I can't promise you that we'll ship it. Still, we'll start collecting our users' interest and feedback, which will help our team decide whether they want to add this to our roadmap. Thanks for sharing your feedback and interest on this and helping us improve Trello!


author: Allan Lewis
body: > I can promise you that we'll ship it.

Excellent! ...or was that a typo? ?


author: Sal
body: Oh! That was definitely a typo! :D Thanks for letting me know, Allan!


Tags: automation

http
Can a Trello Premium member access multiple boards within ANOTHER trello premium users account?
Asked by Roger Williams:

I have Trello Premium. I collaborate with another business who also have Trello Premium. Because I have Trello premium, can I be a guest on MORE THAN ONE board with my collaborator? Or do they have to pay for an additional license?


Answers:
author: Nathan Smith
body: Hey [@Roger Williams](/t5/user/viewprofilepage/user-id/5440624)

Welcome to Atlassian Community! ?

Licenses for our Premium plan are workspace-specific so only apply to that individual subscription. If you were to invite someone to 2 workspaces that are both on our Premium plan you'll need to pay for a license for their account in each workspace.

You can find out how billing works in our Premium plan here - <https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/>

comments: author: Roger Williams
body: That's a real shame. I was planning full membership on my business workspace, and then the company I am collaborating with has to pay AGAIN for me to use premium services on her workspace. Doesn't seem fair. Once a person is paying for Premium surely they should be able to join any workspace providing that user is also paying Premium. I collaborate with loads of different partners. and was going to encourage all of them to start using Trello, but this looks very expensive now - so maybe not. Will have a look at Monday to see if their billing is fairer... thanks


Tags: multi-board

premium
Inclus?o de linhas no checklist do Trello.
Asked by Renata Guglielmi Arouca Housska:

Oliver S., ou algum outro membro da equipe da Atlassiana,  

Bom dia!  

Voc?s me sabem dizer se j? conseguiram resolver o problema de "inclus?o de linhas no texto do checklist"? Este recurso ajudaria demais!!!  

Voc? pode me dar um retorno com respeito, por gentileza? Ainda estou precisando deste recurso...muitas outras pessoas que usam o Trello, tamb?m me dizem que seria essencial para elas.  

Muito obrigada,  

Renata


Answers:
author: Sal
body: Oi [@Renata Guglielmi Arouca Housska](/t5/user/viewprofilepage/user-id/5251735)! Conforme o Oliver te informou, n?s n?o temos uma previs?o de quando esse recurso ser? adicionado ao Trello, j? que ainda estamos coletando o feedback e interesse dos nossos usu?rios.

Voc? pode verificar o nosso *roadmap* sobre os recursos que iremos adicionar ao Trello neste link: [https://www.atlassian.com/roadmap/cloud?selectedProduct=trello\&search=](https://www.atlassian.com/roadmap/cloud?selectedProduct=trello&search=)

Espero ter te ajudado!
HOW CAN I MAKE A TODO LIST NOT APPEAR IN VIEWS OR TRELLO FILTERS?
Asked by Noelia de la Flor:

IT IS A LIST OF BOARD INSTRUCTIONS


Answers:
author: Sal
body: Hi [@Noelia de la Flor](/t5/user/viewprofilepage/user-id/5440580)! I'm sorry, I don't think I'm following you. You don't want your lists to show up on your board. Is this what you want to do? Or did I misunderstand your question? Let me know!
Is there a way to comment of pdfs within Trello
Asked by annika.baumgartner:

Hi,

Is there a way to integrate a pdf preview with comment function?  
We want to use Trello to structure our creative work and therefore we often need to upload pdfs and get comments from colleagues on those. Ideally with a history where you can also see what has been commented in the version before?  

Thanks!  


Answers:
author: Paul
body: Hi! ?

I've been working on a new tool called Workflow that simplifies collaboration for teams working with creative assets. It's like Trello, but designed for proofing and providing feedback on files directly within the app.

We're currently in beta, and I'm looking for some early feedback. If you or someone you know works with creative assets and could benefit from a more streamlined process, I'd be super grateful if you could take a look. Just email me at paul@workflow.design, and I'll set you up with early access.

No pressure at all, but thanks for considering it! ?

comments: author: annika.baumgartner
body: Hi Paul,  
Thanks for contacting. This is not working within Trello, right?  
We are actually looking for a solution that works within Trello instead of adding a new tool.

Thanks,  
Annika


author: Paul
body: Hey Annika - exactly. [Workflow](http://www.workflow.design) is a simpler Trello replacement, designed for teams that need to review / comment on visual work like PDFs, images...

Lmk if you want me to walk you through it!
I don't have board
Asked by Hermes Bermudez:

Good morning, I haven't accessed Trello for a long time. When I access my account I don't have the boards I had created. Is it possible to recover my boards


Answers:
author: Sal
body: Hi [@Hermes Bermudez](/t5/user/viewprofilepage/user-id/5440541)! If your boards were deleted rather than closed (archived), you won't be able to recover them since deleting a board or a card is a permanent action. However, the boards you're looking for might be on a different account. Have you checked whether you created a Trello account using a different email? It could be another possibility to consider.
How to Copy a Shared board
Asked by Lori Charette:

I am trying to copy a Shared Board. They said to click 3 Dots in upper right, then Click MORE. But there is no MORE and there is no COPY.  
What am I doing wrong?


Answers:
author: Vronik
body: Look at this

<https://support.atlassian.com/trello/docs/copying-cards-lists-or-boards/>
Automation doesn't work
Asked by Marco Chiarle:

I insert this automation:

when a card with a due date is created in the board, copy the card to the top of list " " on board " " and link the cards together

It worked couple of time and now doesn't work .

Could you give to me some suggestions.

Thank you.


Answers:
author: Valerie Knapp
body: Hi [@Marco Chiarle](/t5/user/viewprofilepage/user-id/5440380) , welcome to the community and thanks for your question.

Please can you clarify which product this is for? Is it Trello or Jira?

Would it be possible for you to show the automation rule that was working and stopped?

Have you checked if there is anything in the audit log (if this is Jira)?

comments: author: Marco Chiarle
body: Good morning.

Thank you for the answer.

I'm using Trello.

I want create a card with a due date, and i want to spread the tasks of that card on different days but in another board.

exampled. I want to create a card "**read 3 pages** " in a board "**Read**" I want set a due date on day 3.

Than I want the card "**read 3 pages** " be copied in a board called "**Time**" with 5 list "Monday", "Tuesday", etc.

The card "**read 3 pages** " copied on board "**Time**" must be spread in 3 lists "Monday", "Tuesday" and Wednesday".

I'm not able to write an automation that satisfied exactly what I want but I created this automation:

*"when a card with a due date is created in the board, copy the card to the top of list "Monday" on board "Time" and link the cards together."*

At the beginning it worked and a new card linked to the first were copied were I wanted, now it doesn't work anymore and I don't know why.

I hope to be cleared.

Thank you


Tags: automation

cloud
One of the people I invited to the Trello for first time cannot access the platform.
Asked by Dominik Szwed:

I see icon of invited person on the board in list of guests but the icon is grey and person confirmed that she was requested to provide reason why want to access the Trello and since then cannot access the board.

I am trying to understand how to move forward.


Answers:
author: Sal
body: Hi [@Dominik Szwed](/t5/user/viewprofilepage/user-id/5440332)! I see you've already raised a ticket with us about this issue you're experiencing after sharing your board with another user. For now, I recommend you continue talking with us through your open ticket, and we'll be more than happy to help you solve it. Thanks for your understanding!

comments: author: Dominik Szwed
body: Hello Sal yes indeed I decided to look for support here as I was not getting reply for longer time thru tech support. Now ticket is in progress so thank you very much.