youngmon/atlassian-qna huggingface dataset:
Search by linked issue
Asked by Martin Vali:

Hi, Would like to search issues in project A that has linked issues form project B.

Chat GPT gave following

issue in linkedIssuesOf("project = ABC")

but that does not work


Answers:
author: Evgenii
body: Hi, [@Martin Vali](/t5/user/viewprofilepage/user-id/5601264)

Welcome to Atlassian Community!  

ChatGPT is slightly wrong. For Jira Cloud JQL query looks like:  

```
issue IN linkedIssues("NTL-2")
```

comments: author: Evgenii
body: ![Screenshot_11.png](https://community.atlassian.com/t5/image/serverpage/image-id/349196i8F1DB67AC7850578/image-size/large?v=v2&px=999 "Screenshot_11.png")


author: Martin Vali
body: Wow - works like charm, thanks for fast answer. I already love Jira community


author: Kristian Walker _Adaptavist_
body: Hi Martin,

linkedIssuesOf is a JQL function provided by the [ScriptRunner for Jira Cloud](https://docs.adaptavist.com/sr4jc/latest) or [Enhanced Search for Jira Cloud](https://docs.adaptavist.com/es/latest) apps.

To use this you would need to install these apps and use the Enhanced Search page it provides.

I hope this helps.

Regards,

Kristian


author: said kouzibry
body: This is not something you can accurately achieve with standard JQL.  

The closest solution I could find was *linkedIssue IN projectsLeadByUser(accountId)*where accountId is the id of the project lead of project ABC, this assumes project ABC can be identified using the project lead only. Meaning that user should only be project lean in that project.

Otherwise, I don't see how it can be done. What is your ultimate goal behind this ? Do you want to perform some action on these issues ?


author: Manoj Gangwar
body: Hi [@Martin Vali](/t5/user/viewprofilepage/user-id/5601264) Welcome to the community!

If you have script runner plugin installed then you can use the above function.

For that, you need to click on the apps option at the top and then click on the ScriptRunner Enhanced Search option.

Then JQL should be Project = project1 AND issueFunction in linkedIssuesOf("project = ABC")


Tags: cloud

jira-cloud
Some issues show in my filter is not shown in my kanban.
Asked by Maxi Wu:

My kanban is set to "all sprint"

But I found out that if the issue sprint does not contain the current active sprint. my kanban won't show it.

Is this a feature by design? can I literally show all sprint issues?


Answers:
author: YY Brother
body: Hi [@Maxi Wu](/t5/user/viewprofilepage/user-id/5601239)

Welcome to our Community.

If your kanban name is called Active Sprint, then you're using Scrum board running Agile sprints. It's the correct behavior that every sprint needs to be started and completed so as to be shown in the active sprint.

If you want your issues to show in the kanban always then you should choose Kanban template when creating this jira proejct.

Hope it helps you \& thanks,

YY???????

comments: author: Maxi Wu
body: Thanks for the info.

I am not the project owner. So I have no idea what they use to create the JIRA project.

But when I create the board. There are two options. I think I am using kanban and a filter

![Screenshot 2024-09-25 164911.png](https://community.atlassian.com/t5/image/serverpage/image-id/349195i871A798346BC5BCC/image-size/large?v=v2&px=999 "Screenshot 2024-09-25 164911.png")


author: Maxi Wu
body: I think I got what you are saying.

Scrum board only show active sprints.

kanban board show all sprints.


author: YY Brother
body: Kanban board has no sprint actually.

Kanban \& Scrum are 2 different Agile methods.


Tags: filter

jira-unknown-hosting-type

kanban

sprint

unknown-hosting-type
Can I create a cycle time report with data from multiple projects?
Asked by Jenny Pil?us:

I want to make a cycle time report on company level, meaning I want to get a report that takes data from 6 different project and get it all in one report. Is that possible?


Answers:
author: Teresa
body: Hi [@Jenny Pil?us](/t5/user/viewprofilepage/user-id/5260640) , Welcome to the community,

Jira's built-in reports typically don't allow for complex calculations like cycle time across multiple projects.

You can use the **Control Chart,**it shows cycle time for issues but is typically limited to a single project.

![Control Chart.gif](https://community.atlassian.com/t5/image/serverpage/image-id/98660i5BD6DF2A8A386DDB/image-size/large?v=v2&px=999 "Control Chart.gif")

For more advanced reporting, you may want to explore additional add-ons available on the Atlassian Marketplace.

comments: author: Jenny Pil?us
body: Thanks for the quick response. It was as I suspected, but I was still hoping it might work.


Tags: cloud

jira-cloud
Full access to Jira
Asked by Rebeka Baratbaeva:

Could someone please assist with this issue?  
Our previous manager registered both Jira and Confluence using her personal email. She has since left the company, and we are now trying to gain full access. Is it possible to transfer ownership of Jira to a different email? Currently, we have administrator rights, but we need to remove the former employee's account without losing any data or boards, and we want to avoid opening a new account.


Answers:
author: Teresa
body: Hi [@Rebeka Baratbaeva](/t5/user/viewprofilepage/user-id/5601210) , Welcome to the Atlassian Community!

Since your previous manager used her personal email, transferring ownership typically requires assistance from Atlassian support.

<br />

You can raise a support ticket by visiting [Atlassian Support here.](https://support.atlassian.com/contact/#/)

I hope it will help!

Teresa


Tags: cloud

global-permission

jira-administration

jira-cloud
REST API - I don't see any product when I try to use the restful API to get all projects
Asked by Nemo LI -CHINA LAB-:

![Weixin Image_20240925161310.png](/t5/image/serverpage/image-id/349191i41B8A7EE1959FAD5/image-size/large?v=v2&px=999 "Weixin Image_20240925161310.png")

Like what's show here, it's 200 but nothing.

but in the homepage of company jira there are a lot of projects.


Answers:
author: Evgenii
body: Hi, [@Nemo LI -CHINA LAB-](/t5/user/viewprofilepage/user-id/5601237)

Welcome to Atlassian Community  

REST API is working. Checked on my test site. Are you sure, that account, you're using, has enough permissions to see projects?

![Screenshot_10.png](https://community.atlassian.com/t5/image/serverpage/image-id/349194i5C93EE63BFA0EF40/image-size/large?v=v2&px=999 "Screenshot_10.png")

comments: author: Nemo LI -CHINA LAB-
body: [@Evgenii](/t5/user/viewprofilepage/user-id/3993514) thanks for your reply! that's why I'm confused, I could check the products in web pages but I don't see how to configure the permissions when I create the API Token, Could you tell me how to check my permissions?


author: Evgenii
body: When you create API token for user, requests are made with permissions, available to this user.


Tags: cloud

jira-cloud
How to see velocity of previous sprints when the estimation style changes from SP to Hours
Asked by Sanyal_ Kunal:

Hi,

In my team, we started the Sprint Estimation in Story Points, but now we are planning to shift to Estimation in Hours.

Problem that we are facing is that we cannot see the Velocity of previous sprints since in Velocity page the graph has changed to Hours and previous Sprints do not have such data.

What is the way out? Please help


Answers:
author: Bill Sheboy
body: Hi [@Sanyal_ Kunal](/t5/user/viewprofilepage/user-id/5525084)

No, the built-in reporting uses the current estimation value. It does not detect / report changes over time as you describe.

If you wanted to see the prior history you could investigate marketplace addons / apps which add such reporting or dashboard gadgets. Their reporting is likely independent of the estimation setting for the Jira board.

Kind regards,  
Bill


Tags: cloud

jira-cloud
Screens in My Jira Project
Asked by Maahshid Vaziri:

Hi, I created a project in Jira, and I want to change the fields for creating, editing, and closing issues within that project. When I go to the screens of the project, I encounter a lot of screens. My first question is, why are there so many screens created for the project? And secondly, which one should I choose to make my changes?

![screen.png](/t5/image/serverpage/image-id/349183iA903396892E17DB1/image-size/large?v=v2&px=999 "screen.png")


Answers:
author: Muhammad Moazzam Hassan
body: Go to the Relevant Project \> Project Settings \> Screens, then you can view the screens associated to the project and issue type.


Tags: cloud
?? ????? ?????????? ??????? ????????? ??????? ?????? ? ???????????? ?????????? ????? ???? ??? ???? ?
Asked by Askar Mambetaliev:

??????? ?????? 400 ? ??????? payload ??? ?????????


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Askar Mambetaliev](/t5/user/viewprofilepage/user-id/5601003) and welcome,

please could you share a screenshot of your screen with error?

Fabio
I need to find all the feature issue types which are not Done but all the issues in feature are done
Asked by Yatiraj Sharma:

Hi There,

Need some help, I want to find out all the Features in a project (custom issue type and hierarchy, Portfolio Epic --\> Feature -- Story) which have all the issues in these features Status and Done but Feature itself have not been marked As Done.

I tried issueinEpic but does not work well.


Answers:
author: Muhammad Moazzam Hassan
body: There is no such JQL that can retrieve this result.  

But, it is possible via automation rule.  

Create Schedule Rule: Write Query: issuetype = Feature and status != Done.  

Then add a condition: Related issue condition if Children All Match the Specified JQL present then print the issuekey of the feature.   

Then copy all issuekey and you can use in JQL like "issuekey in ("Copy all the issue keys").

<br />

<br />

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/349210iD6FDAF5C5DC2D817/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

jira-cloud
Fill the open sprint in custom field by Automation
Asked by Aur?lie Pilette:

Hello,

I would like that a field contains the actual Opensprint when the issue is created.

For that :

- I create a custom field (a short text)

- Like I have already an automation rule, I modify it

I see by search that I can use :

{{#issue}}{{#sprint}}{{#if(equals(state,"active"))}}{{name}}{{/}}{{/}}{{/}}

But when I create an issue, my custom field stay empty

So i would like to know what is wrong on my automation.

Thanks a lot![2024-09-25_09h06_58.png](https://community.atlassian.com/t5/image/serverpage/image-id/349174i75A89D2C39F3F39B/image-size/large?v=v2&px=999 "2024-09-25_09h06_58.png")


Answers:
author: Bill Sheboy
body: Hi [@Aur?lie Pilette](/t5/user/viewprofilepage/user-id/5136549)

Please post an image of the audit log details showing your rule execution. That will provide more context.

For the issue your rule is trying to update, does the Sprint field already have the value selected? The smart value expression you show will only provide the current sprint if it was already selected in the Sprint field.

Kind regards,  
Bill

comments: author: Aur?lie Pilette
body: Hello,

My rule :

![2024-09-25_18h28_56.png](https://community.atlassian.com/t5/image/serverpage/image-id/349313i23AB85E50D088D3E/image-size/large?v=v2&px=999 "2024-09-25_18h28_56.png")

The log said that it works

![2024-09-25_18h27_34.png](https://community.atlassian.com/t5/image/serverpage/image-id/349314iBE873475C08D1640/image-size/large?v=v2&px=999 "2024-09-25_18h27_34.png")

But my field (which is a shot text is emtpy while it must have the opensprint value = 13.24

![2024-09-25_18h29_37.png](https://community.atlassian.com/t5/image/serverpage/image-id/349312iF8B0133D528A7C36/image-size/large?v=v2&px=999 "2024-09-25_18h29_37.png")

Like the sprint value

![2024-09-25_18h29_37.png](https://community.atlassian.com/t5/image/serverpage/image-id/349315i4D4FC27E9586FC45/image-size/large?v=v2&px=999 "2024-09-25_18h29_37.png")

Note: when we create the ticket, the sprint value by default is "Bugs" and I can(t copy srpint value field.

But in right, i have several sprint open :

bug

friday

Sprint13.24

and I would like that the field has the value Sprint13.24. But i can't write 13.24 because next month, it will 14.24, and then 15.24....


author: Bill Sheboy
body: The expression you show will work if there is a list of issues and not a single one. Please try this one which only iterates over the sprint values for a single issue:

```
{{#issue.sprint}}{{#if(equals(state,"active"))}}{{name}}{{/}}{{/}}
```


Tags: automation

cloud

jira-cloud

smart-value
How can we set alert for billing in standard version of Jira before monthly subscription expire ?
Asked by Shaikh Abdul Rehman:

How can we set any alerts for billing in standard version of Jira before monthly subscription expire to get it renew before time ?  

Please suggest steps on this ?


Answers:
author: Umut Ekin AL
body: Hello [@Shaikh Abdul Rehman](/t5/user/viewprofilepage/user-id/5471218) ,

You can create jira automation. If you scheduled the time expiration date and add the send e-mail action, you have a notification for that.

![Screenshot 2024-09-25 at 10.13.05.png](https://community.atlassian.com/t5/image/serverpage/image-id/349177i7AD63F6F5CAEC4BF/image-size/large?v=v2&px=999 "Screenshot 2024-09-25 at 10.13.05.png")

Have a nice day.


Tags: cloud

jira-cloud
how to get edit history of jira page?
Asked by Tam Wai Lok:

Some explanation of what I want. Something like commit history in github.

For example, someone complains about something missing. Then the page is edited and that something is added. I want to get back the version of the page at the point when the comment is made and that something is still missing. Is it doable without creating a custom app?


Answers:
author: John Funk
body: Hi Tam - Welcome to the Atlassian Community!

No, there is no way in Jira to do a "revert" or "restore" real time in Jira. You can do backups and use a tool like Revyz Data Manager for Jira to do granular restores of an issue or a project. But that is a manual process to search through and apply. But it would give you the ability to get closer to what you want, I think.


Tags: jira-unknown-hosting-type

unknown-hosting-type
Issues avatar image export/import
Asked by Edgar Pusklevic:

Hi , can issues avatar image be exported from Jira server and imported to Jira cloud ?  
Thank you !


Answers:
author: Nikola Perisic
body: Hello [@Edgar Pusklevic](/t5/user/viewprofilepage/user-id/5041688) , no, you will have to upload the avatars manually, since it's a different environment.


Tags: cloud

jira-cloud
An automatic task creation error occurred
Asked by weizichen:

My JIRA version is 8.0.0.

automation plug-in

The condition is that when an issue is commented

If, the manager for me

Then, create a subtask

But the result is a failure, and an error is returned

How can I solve this problem

![Snipaste_2024-09-25_13-19-58.png](/t5/image/serverpage/image-id/349158i5AB94CD67C0CB130/image-size/large?v=v2&px=999 "Snipaste_2024-09-25_13-19-58.png")![Snipaste_2024-09-25_13-22-41.png](/t5/image/serverpage/image-id/349159iF9372851F7D2E254/image-size/large?v=v2&px=999 "Snipaste_2024-09-25_13-22-41.png")


Answers:
author: said kouzibry
body: This is an issue I encoutered many times in the past, there is an incompatibility between Automation for Jira and Script Runner.

The only two solutions I found were the following :

* Disable automation for Jira and migrate all automation rules as Scriptrunner job/listeners
* Upgrade Jira to a version 8.4.x or newer and remove automation for Jira : It became part of Jira and is no longer required to be installed separately. The version included in Jira is compatible with Script runner

I hope you find this useful, let me know if you have any more questions.

comments: author: weizichen
body: Thank u for u reply

I will try to upload my jira version to reslove this problem


Tags: cloud

jira-cloud
How can I easily sort the order of the features on a scum board?
Asked by antonio coelho silva:

When a new feature is created is placed at the end of the Features list, it should be added to the beginning of the list- As for US, with a mouse right click you have the option to move it to the top of the backlog, that feature if available on the left-hand side Features list would allow much easier management of them


Answers:
author: Walter Buggenhout
body: Hi [@antonio coelho silva](/t5/user/viewprofilepage/user-id/5601074) and welcome to the Community!

This looks a bit like a feature request? I don't think it is something that Atlassian is likely to implement, though you can always try to suggest it, e.g. via the in product *give feedback* option.

As an additional tip, though: you can move issues to the top of your backlog using your keyboard. When an issue is selected in backlog view, press **s** and then **t** on your keyboard to send it to the top of the backlog.

Hope this helps!


Tags: features

jira-unknown-hosting-type

unknown-hosting-type
We use child tasks and not sub-tasks, but the advanced roadmap does only show sub-tasks.
Asked by Annette Steinr?cken:

I choose the hierarchy:  
epics to sub-tasks, but I do not have sub-tasks. What do I have to do to show my tasks?  
We use epics, CR, and child issues like tasks and more

The roadmap shows epics, CRs, Defects, but not tasks


Answers:
author: Walter Buggenhout
body: Hi [@Annette Steinr?cken](/t5/user/viewprofilepage/user-id/5568895) and welcome to the Community,

Review how the *issue type hierarchy* is configured in your Jira, as explained in [this support article](https://support.atlassian.com/jira-cloud-administration/docs/configure-the-issue-type-hierarchy/).

The advanced roadmap (the you access from *Plans* ) will display issue types according to the level mapping specified over there. By default, that would be *Epics* at the top, all other standard issues types (CR and everything you refer to as *child issues*) under Epics and sub-tasks at the lowest level.

You can only extend the hierarchy with additional levels *above* epic, but if you want to add additional issue types at any level, just add them at the level where you would like to see them appear.

Hope this helps!

comments: author: Annette Steinr?cken
body: Thanks for your answer.  
What rights do you need to change the hierarchy?   
And can you set the hierarchy per project or does the setting impact the entire Jira set-up?


Tags: advanced-roadmaps

cloud
Issue Security on Issue Hierarchy
Asked by sebastian_walter:

Issue Security for Sub-Taks can not be set, this in general not possible.

As we have a lot of Sub Tasks that should not be visible to our customers i'm looking for another solution.

If we change to Premium Subscription and create an additional Level in the Issue Hierarchy, where Sub-Task is still the lowest level, will we be able to set Issue Security on the new level?


Answers:
author: Florian Bonniec
body: Hi [@sebastian_walter](/t5/user/viewprofilepage/user-id/5569275)

You can set a Security level for any issue type except issue type of type Sub-Task has it inherit the one from his parent.

So yes if you add additional levels, you will be able to set security level.

Regards


Tags: cloud

jira-cloud

jira-work-management-cloud
Can you Create an Issue Type and configor it
Asked by Lukas Hametner:

I need a Issue Type that i can Configure and use in new Created Projekts in Jira Work Management


Answers:
author: Trudy Claspill
body: Hello [@Lukas Hametner](/t5/user/viewprofilepage/user-id/5492743)

Do you want this new issue type to be used in a Team Managed project or a Company Managed project? If the project already exists you can find its Type information on the View All Projects page under the Projects menu.

The process described by [@Julio Herrera](/t5/user/viewprofilepage/user-id/5547886) is how you would create a new Issue Type to be used in Company Managed projects only.

Based on the image you are provide you appear to be working with a Team Managed project.

You can find information about creating new Issue Types in Team Managed projects here:

<https://support.atlassian.com/jira-software-cloud/docs/set-up-issue-types-in-team-managed-projects/>

You would have to recreate the new issue type in each Team Managed project where you want to use it. Team Managed projects do not share their configuration elements with other projects. They are intended to be stand-alone projects that can be customized without impacting other projects.


author: Julio Herrera
body: To create and use a custom Issue Type in Jira Work Management for new projects:

Create the Issue Type:  
Go to Jira Administration \> Issues \> Issue Types.  
Create a new Issue Type with the desired name and configuration.

Add to Issue Type Scheme:  
Navigate to "Issue Type Schemes" under Issue Types.  
Edit an existing scheme or create a new one, then add your custom Issue Type to it.

Apply to New Projects:  
When creating a new project, ensure you select or associate the Issue Type Scheme that includes your custom Issue Type.

This will allow you to use the custom Issue Type across new projects in Jira Work Management.

comments: author: Lukas Hametner
body: Can you only edit the Issue when you have a paid Version of Jira Work Managment?  

Because Currently i can only edit following things:  

![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/341670iA044288CE62EC4EC/image-size/large?v=v2&px=999 "Unbenannt.PNG")  
And i Would need the editor that looks like this:  
![Unbenannt.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/341671i78AD1377ECD32773/image-size/large?v=v2&px=999 "Unbenannt.PNG")


Tags: cloud

jira-work-management-cloud
Is there any "Issue type" for EST time default
Asked by sreenivasulu gundagula:

I![time.png](https://community.atlassian.com/t5/image/serverpage/image-id/341463i9FA5ADF00F15D4A5/image-size/large?v=v2&px=999 "time.png")![time2.png](https://community.atlassian.com/t5/image/serverpage/image-id/341464i55070374615EFBE0/image-size/large?v=v2&px=999 "time2.png") need to add as EST timing by default ..is it possible for forms.  

is there any time with est time default


Answers:
author: Jack Brickey
body: Hi [@sreenivasulu gundagula](/t5/user/viewprofilepage/user-id/5562680) , welcome to the community.

Unfortunately I do not understand your inquiry here. The time zone default is based on a system setting for your site. With that said, can you explain a little bit more about what you're used cases and what you're trying to achieve?


Tags: forms

jira-cloud