youngmon/atlassian-qna huggingface dataset:
Formatwiki command not recognised
Asked by Anna Szab?:

Dear Team,

I am using Confluence 7.4.1 version and having the issue that the FORMATWIKI command in Table Transformer macro is not recognised.

I unfortunately don't have the chance to update the version as it is decided at company level.

I have access to another confluence with 8.0.3 version where I can use the formatting correctly. But cannot connect to the daily Jira tasks from our daily "old" Jira.

I couldn't find any solution to this issue in your tickets and my admins can't help neighter.

Best regards,

Anna


Answers:
author: Matthias Gaiser _K15t_
body: Hi [@Anna Szab?](/t5/user/viewprofilepage/user-id/4651798),

the [Table Transformer macro](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-transformer-macro-42241552.html) is added by the app [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview&from=documentation) by Stiltsoft. I'd recommend to reach out to [their support](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=support&from=documentation) who should be able to help you troubleshooting your case.

Cheers,  
Matthias.

comments: author: Stiltsoft support
body: Hi [@Anna Szab?](/t5/user/viewprofilepage/user-id/4651798) ,

Indeed the macro is not native, it belongs to our app that is Table Filter and Charts for Confluence as [@Matthias Gaiser _K15t_](/t5/user/viewprofilepage/user-id/853318) has kindly mentioned.

So, you need to **update the app**, not Confluence itself.

The current version of the app is 9.9.4 (the supported Confluence versions are 6.7.0 - 8.3.1).


author: Anna Szab?
body: Correct, we have "Table Filter and Charts for confluence" Version 5.3.25

I received my admin rights on confluence, but I cannot authorise purchases. Do I understand that update of this StiltSoft add-on would cost my company extra money?


author: Stiltsoft support
body: Hi [@Anna Szab?](/t5/user/viewprofilepage/user-id/4651798) ,

If your license is active and valid, then you'll see the update button in the app's administration section. We encourage our users to get the latest versions of the app, otherwise you'll miss a lot of improvements and new features.

If you are on Data Center, then you can't use the app if the license is expired (Data Center works like subscription). So, as your app is still working, your license should be active and you just need to download the updates.

If you are still on Server, then you can use the app even with expired license. But the update button won't be available. So, if you are on Server, your license is expired and you want to update the app, you need to buy a new license. As new Server purchases are not available, the Data Center license will do.


Tags: filter

ms-excel

table
Formatwiki command not recognised
Asked by Anna Szab?:

Dear Team,

I am using Confluence 7.4.1 version and having the issue that the FORMATWIKI command in Table Transformer macro is not recognised.

I unfortunately don't have the chance to update the version as it is decided at company level.

I have access to another confluence with 8.0.3 version where I can use the formatting correctly. But cannot connect to the daily Jira tasks from our daily "old" Jira.

I couldn't find any solution to this issue in your tickets and my admins can't help neighter.

Best regards,

Anna


Answers:
author: Stiltsoft support
body: Hi [@Anna Szab?](/t5/user/viewprofilepage/user-id/4651798) ,

Seems that this question is a duplicate to [this one](https://community.atlassian.com/t5/Confluence-questions/Formatwiki-command-not-recognised/qaq-p/2388808#M273727), please check the answer there.


Tags: confluence-server

filter

ms-excel

server

table
Why Space Analytics only allowed 15 days record?
Asked by Ye.Guan:

When I get into my space analytics, it only shows overview for latest 15 days. How can I have the overview for the days before?


Answers:
author: Ollie Guan
body: Hi [@Ye.Guan](/t5/user/viewprofilepage/user-id/5243024) ,

By default we store analytics events in the database for 12 months. You can reduce or increase this limit if you have different requirements.

<https://confluence.atlassian.com/conf713/administer-analytics-1077914730.html>

Btw, event retention limit, Rate limiting will also affect the scope of data retention.

comments: author: Ye.Guan
body: Hello Ollie,

I found in my space that I do not have 'Manage Apps' function and could not find '**Analytics for Confluence'.**

Is it because I am not the Confluence Administrator or System Administrator global permissions?

Then how can I know who is the confluence administrator in my organisation?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/263070i6B6AA58361790E81/image-size/large?v=v2&px=999 "image.png")


author: Ollie Guan
body: Cloud or Server/Data Center?


Tags: analytics
Miro Power-Up not showing all available boards.
Asked by Brent Harris:

I've created a board in Trello, and then added the Miro Power-Up. When I go into a card in Trello and click the Miro Power-Up button, it brings up most of my Miro boards to select but not all of them. Is there some kind of cache or something I'm not aware of? It seems as though the oldest Miro boards are there but if I have just created a new Miro board, it is not in the list of boards to select from in Trello.


Answers:
author: Brent Harris
body: Paid account


author: Dan
body: I am not completely familiar with Miro but do you have a free account or a paid account?

The free account only allows 3 boards at a time so if you try and add more boards they likely won't show up

comments: author: Marcia Sadler
body: I've got a paid account and the same thing is happening to me. I asked for support from Trello but no response.

My work around is to add it via a link.


author: Brent Harris
body: Yeah same here. Thanks. At least now I know it's not just on my end.


Tags: miro
Created Atlassian account, connected Trello, now all of my boards are gone
Asked by Jeffrey Janison:

Using Trello for work. I have a lot of boards I am connected to through my employer. I clicked a trello link through Slack and was told to make an Atlassian account to continue. I did that and now I am no longer connected to my work's boards.

Where did my old Trello account go? Do I need to be re-invited?

PLEASE HELP ME GET BACK TO THOSE BOARDS.


Answers:
author: Andrea Crawford
body: Hi Jeffrey, sorry to hear of the trouble you're having. I wonder if it's possible that you already had an Atlassian account with that email? If you can reach out to Trello support at <https://trello.com/contact> they should be able to help you.
What happens to all the saved e=mails after Dec 15 when you switch formats
Asked by Glenn Williams:

After December 15, 2022, the Trello add-in will no longer work with Microsoft Office. We advise switching to any similar add-in offered in the store.

First, you can't save attachments. Now you're changing and no longer will work with Microsoft Office. What happens to the several years of saved e-mails after Dec 15th


Answers:
author: Daniel
body: Got the same message in Outlook today and I'm not happy about it... I mean what the h\*ll! I've been using this addin every day for years and it's going to ruin my workflow.

Found this: <https://m365admin.handsontek.net/retirement-of-trello-yelp-add-ins-for-outlook/> - says it will not impact data in Trello only the integration with Outlook.


author: Alex W
body: Hey [@Glenn Williams](/t5/user/viewprofilepage/user-id/5040924) - you can read all about the add-in and what to do with it being sunset here: <https://community.atlassian.com/t5/Trello-articles/The-Outlook-add-in-is-being-retired-here-s-what-you-need-to-know/ba-p/2125373>

If this article does answer your questions, I recommend reaching out to the dedicated Outlook add-in team at trelloaddin@service.microsoft.com

comments: author: Daniel
body: ... I've tried reaching out to trelloaddin@service.microsoft.com both last year and this year but seems like it's a black hole... no one answers.
Notifications when assigning members on tasks
Asked by Carlos Borges:

I am currently converting our business from another production management tool to Trello. Everything is going well but, I have a problem that has actually become a big problem.

When I create tasks under different checklists and assign different members to the tasks, they do not receive any notification, be it via Trello or email, that they were assigned to the task. Is there something that I am not doing right?


Answers:
author: Dan
body: I am not sure if Trello automatically sends emails to members who are mentioned in cards. Instead you can set up a rule something like this:

*** ** * ** ***

when someone is mentioned in a checklist on a card, send an email notification to "{matchedusername}@business.com" with subject "You were mentioned on a Trello Card" and message "Hello {matchedusername}, \\n\\nYou were mentioned on {triggercardname} on Trello board {boardname} by {fullname}.\\n\\nGo there now? {boardlink}"

*** ** * ** ***

Only downside with this is everyone's name should be their email without the domain.

Hope this helps

comments: author: Vessy Popova
body: ???? ?? ????? ?? ??????? ???????


author: Dan
body: ?????? ????????? ??????? ?? ?????????????, ???? ???? ???????? ???????, ?????? ?? ???????? ??????? ?? ????? ? ???????????".


Tags: checklist

member

notification

task
Can I share my timeline with team members who don't have a paid account?
Asked by Fin Market:

I have a small business and team... We have 3 department heads who are looking to get a paid account, can I share my timeline so other team members and external contractors can see our timelines even if they don't have a paid account and only have a free one?


Answers:
author: Melo
body: Hi [@Fin Market](/t5/user/viewprofilepage/user-id/5040720), welcome to the community!

It seems like only members of your board can see the timeline.

source: <https://support.atlassian.com/trello/docs/timeline-view/>

Cheers,

Melo
Automatically create a checklist item from an attachment
Asked by Petar:

Hey guys, I was wondering if there was a way to automatically create a Checklist item with the name of the attachment which is just uploaded.  

So let's say I upload a file called "image1.png". My goal is to have a checklist item called "image1.png" appear in a checklist.

This does seem like a easy thing to do but I just can't figure it out, thanks in advance for your help!


Answers:
author: Dan
body: It is pretty easy you just need to know about butler variables.

I would use a rule that is something like this

*** ** * ** ***

when an attachment is added to a card, add item "{attachmentname}" to checklist "Checklist name"

*** ** * ** ***

A list of butler variables and how to use them can be found here: <https://support.atlassian.com/trello/docs/butler-variables/>

Hope this helps

comments: author: Petar
body: Thank you so much, will check that out!


author: Niel Ruben
body: Hi Petar/Dan,

I tried doing the same thing with {attachmentlink} but received an error "The checklist item name cannot be empty"

I want the checklist item to also be the same link as the attachment.

Any suggestions?


author: Niel Ruben
body: Nevermind. spelling error. works!


author: Lauri Reidma
body: Hi everybody,

I have a similar question on this case but I would like to have Board button for that. We are manufacturing company and sometimes there are a lot of details needed to be produced and for that case we would like to have "on demand" checklist from attachments. I tried and it works like a simple automation rule. With card button automation it gives same error like Niel Ruben had - "The checklist item name cannot be empty".

I hope that the explanation was clear enough :)
Butler - Set due date to custom field value
Asked by HugoMaffre:

Hello there,

I am trying to assign particular due dates to multiple cards when a custom field is filled.

To be more clear, here is my rule now :  
when custom fields "Date formation" are completed in a card in list "{\*}", create a new card with title "test" in list "{wildcard1}", and set due on january 1st

Here is the rule I want to do :

when custom fields "Date formation" are completed in a card in list "{\*}", create a new card with title "test" in list "{wildcard1}", and set due on "{customfieldvalue} + 15 days"

Is it possible to do something like this using butler ?

Regards,

Hugo


Answers:
author: Lara
body: Hi Hugo,

Thanks for reaching out!

The rule you're looking for is possible, with a little tweak.

You will need to have Butler get the value of the Custom Field in the *first* card, and add it to the *second* card (as another Custom Field).

Once that happens, Butler can then take that date and apply it to the card due date.

Here's an example command:
> when custom fields "Date formation" are completed in a card in list "{\*}", create a new card with title "test" in list "{wildcard1}", set custom field "Field date" to "{customfieldvalue}", and set due date on the date in custom field "Field date" plus 15 days

Let me know how that goes,

Lara  
The Trello Team


Tags: butler
Calendar - checklist items View Manual Sorting
Asked by Sanjay Sanghani:

For a given board, when in calendar view - I see I can manually move around the check list items. Really nice way to prioritize the tasks for the day.

However, when I come back to the view, that sorting is gone. Any ideas as to how to retain the sorting.

30 sec explanation video : <https://www.screencast.com/t/EASika3YL>


Answers:
author: Rafael Dill
body: Hi Sanjay, thanks for getting in touch.  

Yeah, if you change your checklist item on the Calendar View, it will not save the changes when you swap to another board. But if you make that change **on the board** itself, it will reflect on your Calendar view, too.  

Hope that information helps!

comments: author: Sanjay Sanghani
body: I guess my wish is to be able to have, in the calendar view, a retention of the order of checklist items. I start most of my reminders with an emoji. The checklist task view on the home page orders all the current days tasks ![Snag_43d48060.png](https://community.atlassian.com/t5/image/serverpage/image-id/218364i6063B4D6A2EC9951/image-size/large?v=v2&px=999 "Snag_43d48060.png")
????????
Asked by BIZARQGroup?????????????:

??????????????????

????????????????????????  
????????????????????????????????

ID???????????????????????


Answers:
author: Alex W
body: Hey [@BIZARQGroup?????????????](/t5/user/viewprofilepage/user-id/5040390) - welcome to the Community!

Can you clarify what you mean by 'corporate account'? I'm not 100% sure what you're trying to do.
Butler no longer working on the free plan?
Asked by Bren Marvik:

I've began using butler more extensively recently, and since I began creating more extensive rules butler has ceased working for me at all.

I'm still under the quote per month of commands/operations and my rules (which did work last week) have ceased working at all.

Is anyone else dealing with this?


Answers:
author: Rafael Dill
body: Hi Bren, welcome to the community! You can take a look at the usage log of your commands by yourself to better understand what might be happening. Just go for:

1. Go for Automations \> Rules
2. On the lower-left of your screen, click on Account
3. Then click on Usage Log

Then you can see every rule that Trello has executed and if there are any errors happening, it will show as well. You can also check your quota.  

Hope this information helps and if you are still not clear why your rules are not being executed, please feel free to raise a ticket with us - <https://trello.com/contact#/>
Forced Filter
Asked by Brent Wollaston:

Can you force a filter so a user can only ever see cards assigned to them (and not allowed to see other cards)? Thanks


Answers:
author: Lara
body: Hi Brent,

Thanks for reaching out!

Currently, Trello doesn't support per-card permissions---once someone has access to a board, they'll be able to see all cards on it. For now, we suggest creating separate boards for different permissions levels.

Alternatively, you can see if there are any third-party Power-Ups that offer this functionality: <https://trello.com/power-ups/search?q=share>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Quero cancelar meu plano
Asked by gyane fernandes:

quero cancelar meu plano, mas vou nas configura??es e n?o aparece a op??o faturamento para eu cancelar.

preciso de ajuda urgente


Answers:
author: Melo
body: Oi [@gyane fernandes](/t5/user/viewprofilepage/user-id/5040222), bem vinda a comunidade!

Neste caso eu sugiro abrir um ticket com o suporte da Atlassian usando o link abaixo

<https://www.atlassian.com/company/contact/purchasing-licensing>

Obrigado,

Melo
Is there a way to queue a trello card to appear on a certain date?
Asked by elizabeth_e_hibbard:

I want to set a one-time reminder on a certain date (i.e. to renew membership on Dec 2).

Is there a way to queue a card to appear on that specific date? I don't want to create a bunch of cards that I can't action on -- that would clutter my board.


Answers:
author: Lara
body: Hi Elizabeth,

Thanks for reaching out!

It sounds like the Card Snooze Power-Up could help you here. The Card Snooze Power-Up lets you to snooze a card until a later date and time, and it will then reappear on your board on the set date and time.

You can enable the Power-Up via this link: <https://trello.com/power-ups/58dd18bdccfca7af8311792e/card-snooze>

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Cover colors
Asked by Christina Godsey:

Will more colors be offered for the covers?


Answers:
author: Melo
body: Hi [@Christina Godsey](/t5/user/viewprofilepage/user-id/5040143). Welcome to the community!

You can check the Cloud features roadmap in the link below

[https://www.atlassian.com/roadmap/cloud?status=future;comingSoon\&](https://www.atlassian.com/roadmap/cloud?status=future;comingSoon&)

Cheers,

Melo
Members list with email address.
Asked by Apps_Team:

How can i extract a members list from Trello showing users email address, these api's don't seem to work.

<https://developer.atlassian.com/cloud/trello/rest/api-group-organizations/#api-organizations-id-members-get>


Answers:
author: Felix
body: The API will not let you access other members' email address, only your own.

This is by design.

comments: author: Apps_Team
body: So how can we clean up our user intake without the email address info available to us. We have 300 members which not all users are active. I am the admin for our Trello Estate.
can I have more then one @ location?
Asked by Clay Coleman:

I have two @ locations can I see booth of them at the same time?


Answers:
author: Carolina Lopez
body: Hi Clay!

Welcome to the Atlassian Community!

I hope you're enjoying Trello!

I'm not sure if I understood correctly, but if you want to add two locations to a single card, unfortunately, it's not possible. If this is not what you meant, could you please describe more of what you're looking for?
How do I send aromatic texts from Apple text to my cards in Trello and advance card to next list
Asked by Charles Head:

I'm new to Trello. I have all my daily clients listed on lists. How do I send an automatic daily text to them through Apple Text and advance the card to the next list? What additional app do I need?


Answers:
author: Carolina Lopez
body: Hi Charles, welcome to the Atlassian community!

I hope you're enjoying Trello!

There's a 3rd party tool named Zapier that you can use to send SMS automatically, maybe this can help you with the task you want to run: <https://zapier.com/apps/sms/integrations/trello>

As Zapier is developed by another company it may have additional costs that can be verified with them directly, it's not managed by Atlassian.

Regarding moving the card to another list, you can use Butler to automate this, check the following article for more details: <https://support.atlassian.com/trello/docs/butler-overview/>
Cannot open three dot menu on one board
Asked by Michael Brzezowski:

Strangely, I cannot open the three dot menu on one of my boards. It works fine on other boards, but on this one board, I cannot open the menu and thus cannot archive all cards in my done list.

Any ideas on how to solve this? I tried using both the Mac App and from Google Chrome.

Thanks for any thoughts on this problem,

Mike


Answers:
author: Chloe Luhrs
body: Disable the cronofy powerup on the board. Had the same issue


author: Victor N
body: Hi Mike, sorry to hear that you aren't able to access the board menu. Please can you send us a screenshot showing what you see when you try accessing the menu via <https://trello.com/contact> or attach it here? We will then further look into the issue.

Sometimes it happens that you are one step done into a sub-menu, here's how to get back to the main menu in order to access the "archived Items":  
<https://share.getcloudapp.com/7KukojrA>

comments: author: Michael Brzezowski
body: Thanks Victor. It is not the board menu, but the list menu. See this screenshot. When I click on the three dots for the list menu nothing happens on this one board.

![Screen Shot 2022-09-26 at 2.47.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/217824i6C0193A3F9B0E45B/image-size/large?v=v2&px=999 "Screen Shot 2022-09-26 at 2.47.41 PM.png")
Downloading checklist data (owners, task, due dates) to CSV
Asked by Jonasz Adamski:

What's the best way, if possible, to download Checklist data included on each Trello card? (task details, due date, and owner of the checklist task).

Currently, the only fields downloaded to CSV are the number of items on the checklist and the number completed.

Thanks


Answers:
author: Violetta Chernobuk
body: Hi [@Jonasz Adamski](/t5/user/viewprofilepage/user-id/5039598)

It's Violetta from Planyway:)

You can export checklist information with [Planyway power-up](https://trello.com/power-ups/58bd1f9aca72f48c8900574f/planyway-calendar-and-timeline-for-trello&utm_medium=referral&utm_source=atlassiancommunity) to Excel or CSV.

Here's the guide how to do it: <https://planyway.com/help/features/export-to-CSV>


Tags: checklist

csv

download
IOS Trello App Stuck on 'Move Teamwork Forward - even on the go' screen
Asked by Gyp Buggane:

Hi

My IOS app is stuck on the 'Move Teamwork Forward - even on the go' 'welcome' screen

I've tried the following to address it, but nothing works;

- Rebooted iPhone (SE)

- Removed and Reinstalled Trello App

- Cleared the Trello cache

No idea what else to try, can't find any reference to this in help groups

Works fine on Desktop app

Would really appreciate any help, many thanks


Answers:
author: Victor N
body: Hi Gyp, sorry to hear that you aren't able to log into the iOS app.

For other customers who experienced this, updating the device OS version from the device Settings resolved this. I understand why you might not want to update your OS to the latest version, but for sure this resolved the issue for other customers.

comments: author: Gyp Buggane
body: Hi, many thanks. I updated to the latest OS this morning and this resolved the issue, so all good, request can be marked as complete. Thankyou