youngmon/atlassian-qna huggingface dataset:
Can not get access to a document that my co-worker shared with ne
Asked by Taylor Turner:

Hello,

My coworker is attempting to share a document with me. I will get the email invite that says 'So and So' has invited you to edit the document. However when I click on the link it says 'you are restricted' Which makes no sense. My coworker can't seem to figure it out because the page he is trying to share has no privacy limits, etc.

What are we doing wrong?


Answers:
author: Kishan Sharma
body: Hi [@Taylor Turner](/t5/user/viewprofilepage/user-id/4707483) Welcome to the Atlassian Community!!  

It is possible that you do not have space permissions, in that case the space admin should grant you access to edit pages at the space level. Once that is done, you should be able to edit pages within that space.

comments: author: Taylor Turner
body: Hi- We are having trouble finding how to do that? From there account we click share 'space' and I am still getting the same issue that I stumbled upon a restricted space.


author: Kishan Sharma
body: Hi [@Taylor Turner](/t5/user/viewprofilepage/user-id/4707483)

If you are space admin, follow below steps to add permissions to individual users -

1. Go to the space in Confluence Cloud.

2. Select **Space Settings** from the sidebar.

3. Select **General** from the **Space permissions** card.
   1. The **Space permissions** card is only visible if you're a space admin in that space.
4. Select an **Edit Permissions** button (under Groups, Individual Users, or Anonymous Access).
5. Find the row in the list for the user or group you want to grant or revoke a permission for.
6. Check the box to grant a permission. Uncheck the box to revoke a permission.
7. Scroll to the end of the page and click **Save all** to apply all the changes you've made.


author: Kishan Sharma
body: Hi [@Taylor Turner](/t5/user/viewprofilepage/user-id/4707483) Hope you have you got this sorted.


author: Mikael Sandberg
body: Hi [@Taylor Turner](/t5/user/viewprofilepage/user-id/4707483),

Welcome to Atlassian Community!

The first thing I would check is that you have access to the space in which your coworker created the page. Then the next step would be to check if any of the parent pages have view restrictions on them, the easiest way to do that is using the permission inspector that you can get to if you click on page restrictions.


Tags: cloud

confluence-cloud
Embed Advanced Roadmaps in Confluence
Asked by Marco Vici:

Hello everyboy,

We have Jira Software 8.21 and Confluence 7.15 running on premise server.

As per the subject, our need is to embed Roadmaps in a Confluence page. We currently have Epic Roadmap for Jira installed but it seems there is no way to have a roadmap linked to a Confluence page.

Do Advanced Roadmaps for Jira Software (formerly Portfolio) and Advanced Roadmaps for Jira in Confluence macro work together? Or is there an alternative to achieve this?

Thank you


Answers:
author: Pramodh M
body: Hi [@Marco Vici](/t5/user/viewprofilepage/user-id/675951)

Welcome to the community ?

Here's the plugin that you can use for integration in server

[https://marketplace.atlassian.com/apps/1221237/advanced-roadmaps-for-jira-in-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1221237/advanced-roadmaps-for-jira-in-confluence?tab=overview&hosting=datacenter)

Here's a document for integration reference

<https://confluence.atlassian.com/jiraportfolioserver/sharing-and-exporting-plan-data-960719459.html>

Thanks,

Pramodh

comments: author: Marco Vici
body: Hi [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Thanks a lot for your help!

Marco


Tags: confluence-server

jira-software

jira-software-server

server
Has anyone noticed any issue with the Confluence editor on Chrome Dev 98.0.4758.11
Asked by John McCabe:

Using Confluence Server, 7.15.0, I'm seeing an issue in the Dev version of Chrome whereby, when editing a Confluence page, if I double click on a word then move the mouse, rather than increasing the selecting word-by-word, a relatively large block of text gets selected.

This issue doesn't show up in Chrome (stable) 97.0.4692.71.

Has anyone else tried this and also seen this issue?

It may be an issue with the Chrome Dev build, so I've logged a bug report there, but it's hard to track down without a URL or data to supply the Chrome developers with so I thought I'd ask here in case it's actually an interaction between Confluence and Chrome that could/should be fixed at the Confluence end.


Answers:
author: Pramodh M
body: Hi [@John McCabe](/t5/user/viewprofilepage/user-id/2874619)

Confluence is supported on stable versions of broswers

Here's the reference for browsers supported when it is on different contexts

<https://confluence.atlassian.com/kb/browser-troubleshooting-guide-330796533.html>

Thanks,

Pramodh

comments: author: John McCabe
body: I appreciate you taking the time to reply, but it doesn't answer the question. The point really was to find out if anyone else has noticed the same issue and, in particular, these questions in the table on the link you provided:

* Is this error occurring with more than one user?
* Is this error occurring in all the computers with this browser?

Chrome Dev is, essentially, the future of Chrome so, at some point, this issue MAY appear in a stable version of Chrome.


Tags: confluence-server

server
Is the activation of the office connector possible using the free plan?
Asked by Thorsten Mielke:

Since the Atlassian Companion (which I am happy with) is going to be shut down I was trying to change the edit function to the office connector. Unfortunately I am not able to configure it in the settings (see image).

Is this due to the free plan?

![image.png](/t5/image/serverpage/image-id/177643i8C1F57767FAA6046/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Brant Schroeder
body: [@Thorsten Mielke](/t5/user/viewprofilepage/user-id/4707292) Welcome to the Atlassian community

It is this way because you are on cloud. Both my paid and free confluence instances are this way. There is not a way to turn off or on modules as they can not be modified on cloud.

comments: author: Thorsten Mielke
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) Thanks a lot for the welcome and your answer.


Tags: cloud

confluence-cloud

office-connector
? poss?vel fazer um filtro JQL no confluente ? se sim, COMO?
Asked by DIEGO DOS SANTOS CARDOSO:

Como no jira, ? poss?vel criar um filtro mediante a pesquisa avan?a, com JQL.

Gostaria de saber se ? poss?vel criar este mesmo filtro, no Confluence.

Se sim, COMO ? O PROCEDIMENTO?


Answers:
author: Jack Brickey
body: Ol? [@DIEGO DOS SANTOS CARDOSO](/t5/user/viewprofilepage/user-id/4683386) , Conflu?ncia tem alguns recursos de pesquisa, mas certamente nada como JQL no Jira. Aqui est? um link para alguma documenta??o. - [confluence-search-syntax](https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/)


Tags: cloud

confluence-cloud
About page authority inheritance and inheritance
Asked by ?? ?:

I have a question about page authority inheritance and inheritance. Even if you remove the edit permission of the parent page and only the read permission is set, the edit permission remains on the child page, but is it possible for the child page to inherit the permission of the parent page and inherit it to only read? Also, is it possible to do it manually or automatically?


Answers:
author: Kishan Sharma
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4679103)

View restrictions are inherited from parent pages to child pages whereas Editing restrictions are not inherited from page to page

Unlike view restrictions, if someone is restricted from editing on a parent page, they'll still be able to edit on any child page, unless they're restricted from editing on the specific child page. This is set manually by the page creator. You can read about it in detail [on this documentation](https://support.atlassian.com/confluence-cloud/docs/add-or-remove-page-restrictions/).

comments: author: ?? ?
body: Thank you very much.


author: Andreas Purde
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4679103) ,

in addition to [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) answer you can also consider using an app which can do this. Our app [Edit Permission Inheritance](https://marketplace.atlassian.com/apps/1221313/edit-permission-inheritance?hosting=cloud&tab=overview) e.g. provides such a functionality.

Best regards

Andreas

comments: author: ?? ?
body: Thank you for your advice. Can this product be combined with JIRA automation? Currently, I am trying to automatically control permissions using automation and API.


Tags: cloud

confluence-cloud
cursor does not change when editing tables
Asked by Johannes Gnei?l:

In edit mode of a page, the cursor does not change so I can adjust the width of a column with the mouse. Regardless of whether the table is set to fixed or flexible width.  
Does anyone have an idea what this could be? Thanks!


Answers:
author: Kishan Sharma
body: Hi [@Johannes Gnei?l](/t5/user/viewprofilepage/user-id/4706850) Welcome to the Atlassian Community!  

Few questions if you can please help to answer -

* Which confluence server version are you using ?
* Is this happening only on your machine or your colleagues as well ?
* If you try alternate browser what's the result ?   

comments: author: Johannes Gnei?l
body: Hi [@Kishan Sharma](/t5/user/viewprofilepage/user-id/554991) - many thanks for your response...

* We use **Confluence 7.15.0**- I hope this is the version you meant...
* It only happens on my machine - at my colleagues it works fine...
* I tried serveral browsers - standard I use Chrome - but I also tried Edge, and IE, and I also tried the incognito mode, but this showed the same behavior...

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/177624iA2FF5C4C30E1A980/image-size/large?v=v2&px=999 "image.png")


author: Kishan Sharma
body: Thank you [@Johannes Gnei?l](/t5/user/viewprofilepage/user-id/4706850) for the details.   

Since its working for your colleagues and not you, it looks like some issue with your browser/system. Few more questions -

* Was this working for you earlier and suddenly stopped working ?
* If you try clearing browsers cache does that make any difference ?
* Do you have any other add-ons/extensions installed on your browser by any chance ? if yes, you can try disabling them as well.
* Lastly you can also check if your browser version is up to date or can also compare the version with your colleague's system.


Tags: confluence-server

server
Stop tagging disabled users
Asked by Umer Asghar:

Hello All,

I am facing the issue of tagging disabled users on confluence. Is there a way to stop these users from popping up when using @, mention?

Thanks \& Regards,

Umer Asghar


Answers:
author: Jack Brickey
body: You can remove them from the project. The issue is that the disabled user is assigned/watching old issues I suspect. Still I think if you ensure they are not in any group or role that has permissions in the project that should work. If you are in TMP the instructions are different but goal is the same.


Tags: cloud

confluence-cloud
EpicLink column empty in Confluence macro but not on related filter
Asked by Marc-Andr? Lanciault:

Hi,

I have created a Jira filter which I'm using in a Confluence Macro. One of the column use in both places is the EpicLink column.

Here is a screenshot of the filter:

![Markup 2022-01-13 at 05.49.06.png](/t5/image/serverpage/image-id/177566iC7F8FA380A6EF78C/image-size/large?v=v2&px=999 "Markup 2022-01-13 at 05.49.06.png")

And here is a screenshot of the Confluence Macro using this very filter:

![Markup on 2022-01-13 at 05_50_35.png](/t5/image/serverpage/image-id/177567i93792917BF7266A6/image-size/large?v=v2&px=999 "Markup on 2022-01-13 at 05_50_35.png")

The tickets are displayed correctly in the Macro, but the Epic Link is empty, where it has data in the filter.

Anyone can help ? Thanks!


Answers:
author: Utkarsh Agarwal _Nagarro_
body: Hi [@Marc-Andr? Lanciault](/t5/user/viewprofilepage/user-id/1404621) ,

Looks like you are affected by either of these bugs:

[CONFCLOUD-43561: Epic Link column in Confluence's "Insert JIRA Issue/Filter" is not displayed properly](https://jira.atlassian.com/browse/CONFCLOUD-43561)

[CONFCLOUD-51568: JIRA issues Macro instead of Epic Name showing Epic Link column](https://jira.atlassian.com/browse/CONFCLOUD-51568)

I would suggest you click on the 'This affects my team' to get this prioritized.

Kind Regards  
Utkarsh

comments: author: Marc-Andr? Lanciault
body: It seems like it yes. Will do that, Thanks!


Tags: cloud

confluence-cloud
We're hit by Cerber ransomware, help needed!
Asked by Leo Vermeulen:

Our Confluence installation has been hit by Cerber ransomware and they demand a large amount of money. Are you aware of any tools that can decrypt my locked files? Unfortunately, my backups are also encrypted.

If not, do you know if paying them their blood money will allow me to resolve the issue? In other words, does their decrypt tool work?

Thanks, Leo


Answers:
author: Nic Brough -Adaptavist-
body: This isn't an Atlassian problem, there's nothing we can do to help you other than help you restore a backup if that's your only option after you've looked into undoing the ransom. (Confluence is only affected because it has files)

comments: author: Leo Vermeulen
body: I never said it was an Atlassian problem and you have not addressed either of my questions


author: Nic Brough -Adaptavist-
body: By asking the question in a place dedicated to talking about Atlassian stuff, you did say it was an Atlassian problem.

I was trying to point out that you are probably not going to get any help from us, as it is the wrong field for us.

And that means we can't address either of your questions.

Have you tried asking this in a place that is for talking about ransomware?


author: Anghelina Alin
body: I had the same problem ...  
and I think is a problem with Atlassian Software because only confluence App is affected.

Only files from atlassian /var/atlassian/application-data/confluence  
This space is used by Confluence to store all data and configurations.

Improve the security of the tools...


Tags: confluence-server

server
update to https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html
Asked by AOSU:

Apparently, the following doc was updated today (**Jan 12, 2022)** : <https://confluence.atlassian.com/kb/faq-for-cve-2021-44228-1103069406.html>

Prior to today, it was last modified on **Dec 20, 2021** . I cannot tell what changed between **Dec 20, 2021** and **Jan 12, 2022**.

I'm also unable to find a Change Log for this page. What changed today?


Answers:
author: Daniel Eads
body: Hi there,

The addition today was to add the question "Are Atlassian products impacted by CVE-2021-44832?" and its accompanying response. This was added at the very bottom of the page.

Cheers,  
Daniel


Tags: feedback-forum
Workflows for Confluence - set an annual review?
Asked by Jack Rappleyea:

I see there is the option to set an expiration (max 1 month) for an approved page, but I'm looking to set it for automatic annual reviews. Is this not possible?


Answers:
author: Pramodh M
body: Hi [@Jack Rappleyea](/t5/user/viewprofilepage/user-id/4706143)

Welcome to the community ?

The expiration option ca be set to max of 2 years

<https://docs.appfox.io/confluence-workflows/Logic.16580861.html>

Reviews option is not present in this add-on

Thanks,

Pramodh

comments: author: Jack Rappleyea
body: Thank you Pramodh! I think this will meet my needs. I just didn't realize I could scroll the dropdown menu.


Tags: cloud

confluence-cloud

workflows-for-confluence
export to excel or numbers
Asked by Lucie:

Hi,

I would like to know how to export my tabs TRELLO to Excel or Numbers.

Thanks.

Lucie


Answers:
author: Soumyadeep Mandal
body: Hi [@Lucie](/t5/user/viewprofilepage/user-id/3960391) ,

Welcome to the community!

Please visit the below link and read carefully!

<https://help.trello.com/article/747-exporting-data-from-trello-1>

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

<https://chrome.google.com/webstore/detail/export-for-trello/nhdelomnagopgaealggpgojkhcafhnin>

I hope it will solve your problem!

comments: author: Dan Ivory
body: Hi [@Lucie](/t5/user/viewprofilepage/user-id/3960391)

Soumyadeep has covered the main options there :)  

We develop the Board Export power-up he listed. Please let me know if you have any questions or feedback and we'll try to help.

<https://trello.com/power-ups/5c9418019e56bd8abf98d83f/board-export-excel-csv-pdf>

Thanks,

Dan


author: Lucie
body: Hi Dan, hi Soumyadeep,

Thanks a lot for your answer and time.

It helped. :-)

Lucie


author: Dan Ivory
body: Hey [@Lucie](/t5/user/viewprofilepage/user-id/3960391)

I've just published a tutorial video on how to export from Trello if it helps you in any way.

Check it out here ...

<https://www.youtube.com/channel/UCrqmyoEdH8mMHIIpbEAxTFA>

Thanks!

Dan


Tags: ms-excel
Trello task list within a card - how do I mark a task as not applicable?
Asked by tracy morton:

I've got a templated task list within cards, but in some instances some of the tasks are not required. How do I mark these tasks as 'not applicable'. I could delete them, but I want to be able to look back and see that the user marked it as 'not applicable'.


Answers:
author: Stef
body: Hi [@tracy morton](/t5/user/viewprofilepage/user-id/3959828) ? You can use emojis to "mark" a task in the checklist as not applicable. The ? emoji might do the job for you.

The only catch is if someone were to edit the task to add the emoji, the change doesn't show up in the card's activity. But if you'll click the checkbox to mark it as complete, then you'll see the task name with the emoji in your card's activity.

Let me know how this goes, or if you found a better option that works for you. ?

comments: author: tracy morton
body: Thanks Stef. I will try that out. Great idea.


author: Stef
body: No worries, Tracy. Always happy to help!


author: Iain Dooley
body: [@tracy morton](/t5/user/viewprofilepage/user-id/3959828) do you mean checklists? You could always just ask people to edit the checklist item and add "N/A" at the end :)

comments: author: tracy morton
body: OMG that's such a simple yet effective solution. thank you
I set up my Trello board with my personal email not work email. How can i switch this over?
Asked by JAMES HOWARTH:

.


Answers:
author: Jodi LeBlanc
body: Hi James, recently the Atlassian products have move to one user id (the Atlassian ID). Here is how you change your email: edit your personal information and visibility settings through your [Atlassian profile](https://id.atlassian.com/login?login_hint=jodilynne3%40gmail.com&continue=https%3A%2F%2Fid.atlassian.com%2Fmanage-profile). There is an email tab on the left (2nd one in list). Let me know if this helps.

Have a great day,

Jodi


author: Ravya
body: Hi [@JAMES HOWARTH](/t5/user/viewprofilepage/user-id/3960119) ,  

You may refer to this link :

[https://help.trello.com/article/773-changing-account-credentials#:\~:text=To%20change%20the%20email%20address,to%20the%20new%20email%20address.](https://help.trello.com/article/773-changing-account-credentials#:~:text=To%20change%20the%20email%20address,to%20the%20new%20email%20address.)

1. To change the email address you use to log into Trello, go to your account settings page at <http://trello.com/my/profile> and click on **Profile \& Visibility** . Then select **Change email address** from the Contact section.   

2. A confirmation email will be sent to the new email address. After clicking the link in the email to confirm the change, you'll need to log in again with your previous email address. Then, you'll see your **Profile \& Visibility** page is now updated with the new email address and your previous email address is removed from the account..
3. If you currently have more than one email addresses on your account, you must remove your additional email addresses in order to change to a new email address.

In the above mentioned link the above points were explained with screenshots.

--Ravya

comments: author: JAMES HOWARTH
body: many thanks Ravya. However, I have no CONTACT section below BIO in the Profile \& Visibility section......is this because i'm using the basic (free) service?

Regards,

James
Question on being able to add 200+ Users just to view a board
Asked by MMA_Bet_Kings:

Hi I am looking at Trello as an option for my membership program. I to add over 200+ members to a board. I only need them to view the board and get notifications when I add something new to it nothing else. I would want to block access to them from editing or deleting the post. Is this possible with Trello?

Thanks


Answers:
author: Iain Dooley
body: [@MMA_Bet_Kings](/t5/user/viewprofilepage/user-id/3959563) yep, you can create a team, add 200 people to the team, then create a board and make it team viewable and disable self join and commenting. You'll be limited to a maximum of 10 boards per free team.
to clip a mail from outlook with attachment
Asked by Mido:

i am using exchange mail with outlook 2019 and i can't use the add on trello if the message with attachment as i have to remove add attachment then add it manually.

please advise


Answers:
author: Iain Dooley
body: [@Mido](/t5/user/viewprofilepage/user-id/3959536) you can instead forward the email into the board:

[https://help.trello.com/article/809-creating-cards-by-email#:\~:text=To%20get%20your%20email%20address,new%20card%20will%20be%20created.](https://help.trello.com/article/809-creating-cards-by-email#:~:text=To%20get%20your%20email%20address,new%20card%20will%20be%20created.)


Tags: ms-outlook
is it possible to embed cards within eachother?
Asked by Robert Lee:

Is it possible to embed cards within each other for consolidations and summaries? Within the same Trello board?


Answers:
author: Iain Dooley
body: [@Robert Lee](/t5/user/viewprofilepage/user-id/3959439) yep:

<https://blog.trello.com/related-cards-related-boards>

comments: author: Robert Lee
body: Thank you. Drag and drop would be better. Perhaps a future release...


author: Iain Dooley
body: [@Robert Lee](/t5/user/viewprofilepage/user-id/3959439) you can actually kind of streamline this by hovering over a card and doing ctrl/cmd+c to copy and then hovering over the target card and using ctrl/cmd+v to paste. Check out the section on embedded cards here:

<https://blog.trello.com/using-trello-like-a-pro-part-2>
I have Trello Gold but I cannot make any more Personal or Team boards
Asked by Aaron Joseph:

Trello Gold is supposed to give me unlimited personal boards, right? But I don't seem to be able to create more than 9 Team OR Personal boards. I am prompted to upgrade to business.


Answers:
author: Iain Dooley
body: [@Aaron Joseph](/t5/user/viewprofilepage/user-id/3959383) you can have unlimited personal boards on the free plan. Can you post a screenshot of what it looks like when you're trying to create a new board?

comments: author: Aaron Joseph
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) Here's a screenshot. I have just clicked "add new board" in the personal section. As you can see, there are only 8 boards behind the modal window.![Screen Shot 2020-06-09 at 7.14.34 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/98288i0A7408EE102DD757/image-size/large?v=v2&px=999 "Screen Shot 2020-06-09 at 7.14.34 AM.png")


author: Iain Dooley
body: [@Aaron Joseph](/t5/user/viewprofilepage/user-id/3959383) There are 8 personal boards behind the modal. You can have unlimited personal boards, the issue here is that you're trying to create the board in a team called "Identafire". You need to change that dropdown to "No Team".


Tags: gold