youngmon/atlassian-qna huggingface dataset:
Task lists created through REST API call throws unknown exception
Asked by Sukumar Sekuri:

Task list macro created through REST API call throws unknown exception when user tries to check the task. User needs to click **edit page** button and click **update** button as a workaround to fix the issue.


Answers:
author: Florian Bonniec
body: Hi [@Sukumar Sekuri](/t5/user/viewprofilepage/user-id/4422663)

Are you referencing the checkbox tasks?

What is the error message? Can you add an attachment and the error code return?

Regards

comments: author: Sukumar Sekuri
body: Hi Florian,

Yes, I see issues with checkbox tasks. The API call returns a HTTP 404 error when I click on one of the checkbox.

Thanks,  
Sukumar

![Screen Shot 2022-11-21 at 10.53.13 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/226843iCFE02BB8CD47EE93/image-size/large?v=v2&px=999 "Screen Shot 2022-11-21 at 10.53.13 AM.png")


author: Sukumar Sekuri
body: ![Screen Shot 2022-11-21 at 10.54.26 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/228177i9246BADA52EFE649/image-size/large?v=v2&px=999 "Screen Shot 2022-11-21 at 10.54.26 AM.png")


author: Florian Bonniec
body: Hi

You should blur cookie information for security purpose.

Is the Confluence base url right ? Do you reach to 8443 or do you have Confluence behind a proxy ?

Regards


author: Sukumar Sekuri
body: Thanks, I have updated the image. Yes, the confluence server is behind a proxy. Does that cause any issues when publishing content through APIs?


author: Sukumar Sekuri
body: Found the fix. I was missing task-id for each task in the list. Thanks for the help, [@Florian Bonniec](/t5/user/viewprofilepage/user-id/495589)


Tags: confluence-server

server
Filing of folders and sub-files
Asked by Steven Borne:

Hello everyone

Juste having a little question,

Is it possible under Confluence to deposit a set of folders and subfolders with an extension ?

Cordialy,

Steven


Answers:
author: Steven Borne
body: Alright thanks you, i'm new on using Confluence.

This is maybe dumb but do you have the name of the application ?


author: Nic Brough -Adaptavist-
body: So you'll need one of the apps that add directories to the page attachments.


author: Steven Borne
body: Hello Nic,

Thanks for the answear.

I can create a page "folder list" but into this I can only add .docx,xls ect ...

What I want is to add : Directory \> Multiple Directory \> .docx, xls ...

But it looks like that the option folder cannot integrate multiples directory


author: Nic Brough -Adaptavist-
body: There are some apps that add directories to the attachments for a page, is that what you mean?


Tags: cloud

confluence-cloud
If I am a guest to a workspace/board on Trello can I link that with Slack?
Asked by Kira Mann:

We have a Trello team but I'm also a member of a guest workspace and I'd like to connect this guest workspace to Slack.


Answers:
author: Vero Rivas
body: Hi [@Kira Mann](/t5/user/viewprofilepage/user-id/4581489)

Look at this post, maybe can help you

<https://help.trello.com/article/1050-connecting-the-slack-app>

Cheers
Task Due Date weekly reminder
Asked by Cate Brooks Sweeney:

Is there a way to create a weekly digest email command that sends out reminders of which tasks will be due in the coming week? All I seem to be able to find is how to have an email with cards due but I would like something more granular than that. Suggestions?


Answers:
author: Robin Warren _Blue Cat Reports_
body: If you click on the 'automation' button on your Boards there are options for 'email reports' including a report of cards with due dates up coming. So it depends what you mean by needing 'more granularity' :). Defintely check out the those reports if you haven't already

If that isn't enough you should look at 3rd party Power-Ups such as [Blue Cat Reports](https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat)


author: Iain Dooley
body: [@Cate Brooks Sweeney](/t5/user/viewprofilepage/user-id/4581538) If you look at the documentation for creating reports in Butler:

<https://help.trello.com/article/1192-creating-reports-with-butler>

You can see they have a visual reporting option that will create a "due soon" email, but you can also customise a text based email report using standard automation filters like due in 7 days and so on.


author: milynnus
body: [@Cate Brooks Sweeney](/t5/user/viewprofilepage/user-id/4581538)

You should be able to handle this with a report variable and specific the criteria for it. I am not at my desk, but I recall there is a standard email for next 7 days provided by Trello. Go check it out.
Is there anyway to change the color of the text when creating a comment in Trello?
Asked by Scott Hermansen:

I was able to figure out how to get text in a comment to be bold or in italics, but cannot figure out how to change the color of the text. In How To Format Your Text Help it shows that you can use a Hex Color Code, such as #00bfb3, but it does not give you any more help as far as how too use it to change a color of the text. Please help! Thanks!


Answers:
author: jfischer
body: Coloring your text is unsupported as far as I know.

The Hex Color Code you're referring to, is just to render a small chip of that corresponding color and not used to actually color anything. Using the code tags (bactic) will give you a red monospace font, but that's about it (aside from your bolds and italics to help differenciate.

You can also use the pound signs (#) to create different header levels; those do work in comments as well :)

comments: author: Lu?s Eduardo de Almeida
body: Hi Scott,

As jrfischer mentioned here, coloring your text it not supported at the moment.

At least not officially.

There's a sort of a workaround you can do while using markdown (like the bold or italics you mentioned). You can inline HTML inside Markdown, i.e: \<span style="color:blue"\>some \*blue\* text\</span\>.


author: jfischer
body: [@Lu?s Eduardo de Almeida](/t5/user/viewprofilepage/user-id/4581523)

This does not work for me in Comments or in the Description. Can you elaborate on how this is supposed to work and confirm it's supported on a Trello card?


author: Lu?s Eduardo de Almeida
body: Hi [@jfischer](/t5/user/viewprofilepage/user-id/4538513),

Indeed, it did not work for me either. I did some further investigation and confirmed Trello does not support colored text.

I apologize for the wrong advice above. Lesson learned, past success is no guarantee of future success. Will double check before replying.

Have a great weekend.


author: Scott Hermansen
body: Thank you for your feedback!


Tags: atl-gruland
What happens to boards and automations created by a workspace member when they leave the workspace?
Asked by Stephanie Eisel:

I'm a VA and a client has invited me to her workspace. From my account I have created complex automation on the boards I'm a member of in her workspace. However, if she looks at the rules and automation on her end, she can't see the rules I've created on those boards.

My question is, if we ever stop working together and I am no longer part of her workspace, will the automation I set up from my account disappear from her boards? Or will it continue to be functional for her?

And if I created a board within her workspace and I invited her to the board, will she continue to have access to that board if I leave?


Answers:
author: jfischer
body: *she can't see the rules I've created on those boards.*

If it's not a premium or enterprise account, she won't see yours. They need to be created on her account.

*will the automation I set up from my account disappear from her boards?*

I don't think the documentation mentions this explicitly, but it's my understanding that automations stay with the creator unless shared. On paid plans, they do have [administrative powers](https://help.trello.com/article/1138-administrative-powers) over other user's automation, but that may not be the case here for your situation.

In a quick test, I added a member to my workspace, had that member create automations, removed that memeber from the workspace and the board in question continued to stay on my workspace as a shared board with a [shared guest](https://help.trello.com/article/1236-board-guests). The automations, since they were created on the guests' account continued to work.

*And if I created a board within her workspace and I invited her to the board, will she continue to have access to that board if I leave?*

Yes, but as a shared board with you as the admin/owner. See above answer.

comments: author: Stephanie Eisel
body: Thank you! That is helpful. It seems like to be safe I should go back and re-do the automations from within her account.


Tags: automation

butler

workspace
Trello notifications
Asked by Fern Rutberg:

Hello,

I use the Trello app when I am away from my desk and I love how the notifications can be filtered for All Me and Comments. Is there a way to do that on desktop website? IT's so helpful to identify where I need to action rather than reading through notices for everyone else on the cards. thanks!


Answers:
author: Iain Dooley
body: [@Fern Rutberg](/t5/user/viewprofilepage/user-id/4581171) I created a product called BenkoBoard, the primary purpose of which is to let you use Trello as a Gmail client but which also centralises notifications in a single inbox list and unwatches any card you're added to:

<http://www.benkoboard.com/>

The net result is that a) you get far fewer notifications and b) you have a single inbox list where a linked card appears whenever you're added to a card or mentioned in a comment.

You can choose whether or not to enable automated inbox importing so you don't necessarily need to use the email functionality of it although you do need Gmail to sign up.
which upgrage to choose
Asked by Mariam Kvintradze:

I would like to be the only person, who will create unlimited boards in Trello for my company, with many lists and invite up to 30 person in each board. After i would like these people to add cards, comments, add attachments and use all the main possibilities, Trello gives.

For example, my company has a new order, i will invite team to the board, create departments lists and after i would like that all the details each department has regarding this order, to write down in their own lists and in case of necessity tag another department's introducers and discuss cases with comments, or tag each other to the cards.

So now i'm interested, for this operations which upgrade i need to use and will it be enough to make only my profile's upgrade, as i'm the only person, who will create unlimited boards and after invite my coworkers?


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Mariam Kvintradze](/t5/user/viewprofilepage/user-id/4580997) ?

Welcome to the Community! Thank you for describing your situation that really helps. As an individual I would suggest the Premium plan which will allow you to create unlimited boards and invite users to these boards.

The part that might get tricky is how many of these 30 members on each board will appear on other boards as with Premium - *A board member who is on two or more Standard or Premium Workspace boards is a multi-board guest of that Workspace. Multi-board guests are billed at the same rate as a normal Workspace member. [Find more here.](https://help.trello.com/article/1236-board-guests)*

If this is the case your company may want to look in to the Enterprise plan as they will need to include other team members with the functionality to be a part of a number of boards.

You may find these pages useful to read:

* [Trello Plan Comparison](https://trello.com/en-GB/pricing)
* [Trello Premium](https://help.trello.com/category/703-category)
* [Trello Enterprise](https://help.trello.com/category/1047-trello-enterprise)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura
Is it possible to share trello automation with other team members?
Asked by Connor McAleer:

Hello,

I have created the trello automation for our team board, but I am leaving for a new job. I was wondering if it would be possible to share editing power to the automation? I am the only one who has access to butler commands because it was made on my account. If it is not possible, do I have to get another team member to copy the automation onto their account manually?

I am very open to any suggestions.

Thanks!


Answers:
author: jfischer
body: I believe Automation sharing is only possible on Premium and Enterprise accounts.

<https://help.trello.com/article/1138-administrative-powers>
Is it possible to copy automation rules/buttons to other workspaces?
Asked by nxtcristian:

I have created a set of automation rules and buttons in a workspace, which I mean to use as my standard workflow in most workspaces.  

However, I could only find features that allow me to share the automation rules/buttons with boards of the same workspace. I need a way to copy those to other workspaces.

Is it possible to do that? Can someone point me the right way?


Answers:
author: nxtcristian
body: Found that rules can be copied to another board, even if it is in another workspace. There is a "Add to another board" button on each rule.  
However, I could not find the same for card/board buttons.  

Any help would be greatly appreciated


Tags: automation

workspace
Butler doesn't recognize a name change in Slack
Asked by communityvilla:

Hello,

Long story short, two members of the Slack board had the same name, so Butler couldn't send a message to either, and we were getting *Channel not found* error*.* To fix this, one memberchanged their name, but Butler is still not recognizing it, so whenever he needs to send a message to the member, we still get an error *Channel not found.* The member changed his name 48 hours ago, but Butler still hasn't updated himself. We've tried completely removing Butler from our Slack and re-adding him, but it doesn't seem to be working.  

Is there a way to fix this issue?


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Hmm, just to confirm, have you set up a Butler command to send a message to the member?

If so, could you please check if the username in that command exactly matches the user's username in Slack?

For context, if a user changes their username in Slack or Trello, you will need to manually update the relevant Butler command.

All the best,

Lara  
The Trello Team

comments: author: communityvilla
body: Yes, we did all of this with no luck. It still gives the same error message.


author: Lara
body: Ah, gotcha.

Let's try starting with a clean slate to see if that helps get Slack working again. Would you mind trying the following steps for me please?

1. Go to the board where this Power-Up is enabled.
2. Open the Board Menu and select the Slack Power-Up.
3. Select **Remove personal settings** and **Disable** the Power-Up.
4. Go to <https://trello.com/my/account>
5. Under the Applications section, select Revoke under any entries for Slack (if any are found).

After that, go ahead and reenable the Power-Up and follow the authorization flow.  

It'll be worth reauthorizing Trello in Slack as well, using these commands:

*

  ```
  /trello reset
  ```

*

  ```
  /trello setup
  ```

If all of those steps don't resolve the issue, could you please reach out at <https://trello.com/contact> so we can take a closer look?

Thanks!

Lara  
The Trello Team


Tags: butler

slack
Can you asign users to a list?
Asked by Miles:

Firstly I have to apolgise I'm completly new to kanban boards!  

Basically my team are working on developing our new site. I imagined a set up where we could drop a page "handbags" onto one list labeled 'designers' then once the desing is complet the designers pass that onto the next list labled 'developers' then ciopy writers \& so on.**The key thing I want is the relevant people to recieve an email when the project is in thier list** Is there a way to achieve this or a similar workflow?   

Thank you!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi Miles! I'd suggest assigning the card to the relevant member when the card transitions from one stage to the next. When a member is added to a card, that member will be notified. You can simply add the member to the card when a card moves from one list to the next, or use Butler to automate it. The automation would look something like "when a card moves into the "designer" list, remove all members and add "Member A" to the card", and so on.

If you want to get extra fancy, you could include an action in each rule to add a specific checklist that's relevant for when the card transitions into the next stage so the member has a clear list of actions. When they complete all the items, the card then moves to the next list. This would only really work if you had a standard process for each project.
Changing Board Workspace
Asked by Lauren Archer:

I have a board currently created under a private workspace. I am trying to change the workspace to another I have already setup with boards attached and it will not allow me. I have tried everything looking to this group for help.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Are you able to explain a bit what happens when you try and change the board's workspace? Are you able to share some screenshots?

comments: author: Helen Atty
body: I have the same problem. When I click the drop-down menu for Change Workspace it only shows me my own workspace when I am an admin on my company's workspace so I should have the choice between the two.

![New Picture (2).png](https://community.atlassian.com/t5/image/serverpage/image-id/181851i929634319A9B543C/image-size/large?v=v2&px=999 "New Picture (2).png")


author: Hannah Humbert - Simpla Workflows
body: [@Helen Atty](/t5/user/viewprofilepage/user-id/4744440) are you able to double-check the Trello user that's in your company's workspace matches the user you're logged in with? Or maybe try login into Trello in a different browser/incognito browser? If you're still running into issues, [Trello support](https://trello.com/contact#/) should be able to help!


Tags: workspace
Assign a card - notification to board members
Asked by Paola Scalisi:

Hello :)

I have assigned few members to specific cards but for some reason, they are not getting any notification. I thought the member would receive an e-mail but it doesn't look like this.

Can you please let me know how can I fix this?

Thanks.

P.


Answers:
author: Andrea Crawford
body: Do you know if they are receiving notifications for other actions like comments and due dates? Perhaps they disabled email notifications in their account settings? [This page](https://help.trello.com/article/740-notifications-are-not-working) lists some ways to troubleshoot notifications.
How to integrate Discord and Trello?
Asked by Y234333:

So I don't want to use Zapier to integrate Discord and Trello. Now when it comes to coding, Discord has its own documentation page [discord.js](https://discord.js.org/#/docs/main/stable/class/Guild?scrollTo=memberCount) here. I have been trying to find one for Trello but I couldn't. **Does Trello have one?**(More info: I am currently using Visual Studio Code to code a Discord bot and I want to write a code that automatically sends whatever the bot posts to Trello in form of cards).

Thanks.


Answers:
author: Felix
body: You can find Trello's API documentation here: <https://developer.atlassian.com/cloud/trello/>


Tags: discord

javascript
Public Trello board that is only accessible by link
Asked by Nason Tackett:

I have a board that has 1 person who modifies but dozens who need to view. I want to pay for Butler but its astronomically expensive if I have to pay per user. I could make the board public but it contains customer data that should not be public to google and the Trello community. If it could be visible to those who have the link and not listed anywhere, this would work perfectly. Is there some way to disable it from being listed anywhere? In the description of what public means, it states that it is browsable by the Trello community (whatever that means).


Answers:
author: Brittany Joiner
body: [@Nason Tackett](/t5/user/viewprofilepage/user-id/4576507) you shouldnt need butler to accomplish this, and i don't think you actually need any premium features. You should be able to create a workspace, then add everyone to that workspace, and update the board settings to disable comments and reactions. To be fair, I'm not actually sure this removes the ability to edit. *(I think that's an Enterprise feature with Organization views, but I'm not 100% sure on that.)*

Also, you might be able to set up a board where you're workspace is premium/enterprise, but if the other members are only part of that one board, they would be considered single board guests, and you wouldn't be charged for them unless you tried to add them to another board.

comments: author: Charly
body: Hi Brittany I would like to achieve the same goal as Nason, but I am unable to invite the necessary individuals to view the board. Despite my efforts to persuade them to join me on Trello, I have been unsuccessful. However, I still wish to utilize this platform to share information about specific projects. My aim is to grant "public" access to the board **while ensuring that only individuals with the link can view it.**

How can I accomplish this?


author: Brittany Joiner
body: Hey [@Charly](/t5/user/viewprofilepage/user-id/5495677) ! Making a board public is effectively the same as "only individuals with the link can view". Since the boards are not indexed by Google anymore, no one would really be able to find the board unless they had the link. So you should be safe!
I am unable to access shared boards
Asked by Megan McLaughlin:

I am unable to access shared boards. When I try to login through SSO it does not recognize me. I went to reset my password and that didn't work. I keep getting redirected to the main login page. Thank you for your help!


Answers:
author: Andrea Crawford
body: If you're still stuck, reach out to Trello Support at <http://trello.com/contact>

They should be able to help you log in!.


author: Brittany Joiner
body: [@Megan McLaughlin](/t5/user/viewprofilepage/user-id/4579675) is it possible that your SSO is somehow signing you in to another account that's not the correct one? maybe try in an incognito browser and see if that helps.

comments: author: Vita Visser
body: Hey Brittany, this is what happens to me... I can only open it on an incognito browser...do you have any idea how to make sure I log out from the wrong one in my normal browser?