youngmon/atlassian-qna huggingface dataset:
Comments missing
Asked by Amy Cornett:

Why is the "Comments" section at the bottom of cards missing on some boards and not on others? (Click here to open and see images)  

![trello comments don't work.png](https://community.atlassian.com/t5/image/serverpage/image-id/278509i027723A6A4565EC7/image-size/large?v=v2&px=999 "trello comments don't work.png")![trello comments work.png](https://community.atlassian.com/t5/image/serverpage/image-id/278508iEB8D201765697919/image-size/large?v=v2&px=999 "trello comments work.png")


Answers:
author: Lara
body: Hi Amy,

Thanks for reaching out!

On those boards where you are unable to comment on cards, it's likely you are an [Observer.](https://support.atlassian.com/trello/docs/adding-observers-to-boards/)

Observers can only comment on cards if the board settings allow it (which is configured by a board admin).

If you need to comment on those cards, you'll need to ask the board admin if they can either make you a normal member of the board or change the [board settings](https://support.atlassian.com/trello/docs/changing-permissions-on-a-board/) to allow Observers to comment on cards.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
How do you delete a workspace?
Asked by Alix Lewer:

This is probably a really daft question, as no-one seems to have asked it - but how do you delete a workspace? I've managed to clear boards and I can rename them, but I can't work out how to delete.

I know I'm missing something obvious- if you can tell me what, I'd be very grateful!


Answers:
author: Melo
body: Hi [@Alix Lewer](/t5/user/viewprofilepage/user-id/5296340)

You need to go to your workspace settings, and you will see the option at the bottom of the page.

Here is the documentation with more details

<https://support.atlassian.com/trello/docs/deleting-a-workspace/>

I hope that helps.

Thanks,

Melo

comments: author: Alix Lewer
body: Brilliant! Thank you so much, I'd completely missed the workspace settings button. That's done : )


Tags: delete
How do I delete a board I'm not the owner of?
Asked by Alix Lewer:

Hi

Can anyone help explain how to delete aboard that's essentially empty (never used).

It was created by a former employee (still a volunteer within the organisation) a couple of years ago - but she can't get access to it at all, even using the account she set up at the time.

It's taking up workspace and we just can't make it go away! Any ideas gratefully received.


Answers:
author: Beverley
body: Hi Alix,

In order to [permanently delete a board](https://support.atlassian.com/trello/docs/deleting-a-board/), you will need to [close the board](https://support.atlassian.com/trello/docs/closing-a-board/) first.  

In a free Workspace, you will need to be a [board admin](https://support.atlassian.com/trello/docs/admin-indicators-on-user-avatars/) to have the permission to close and delete a board. In a Standard or Premium Workspace, a board admin or a Workspace admin can close and delete any board in the Workspace.

I hope that helps!
How can I create an automation where Butler can tag someone in Slack?
Asked by Romuald Dale Vasquez:

Hello! I wish to know if there's an automation where Butler can tag someone in Slack? I tried @(name) however, it doesn't tag anyone in slack. Thanks!

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/278501i930DC5536915E487/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Felix
body: See <https://support.atlassian.com/trello/docs/using-the-jira-and-slack-integrations/#Slack-actions-in-Automation>

You will need to use the slack ID of the person you are trying to DM.

I don't think @-mentions are supported as of right now.

comments: author: Romuald Dale Vasquez
body: Thanks for your answer, Felix! I can only DM a person, not mention him in channel?


author: Romuald Dale Vasquez
body: [@Felix](/t5/user/viewprofilepage/user-id/853253) I tried using the Slack ID, however it doesn't work :(
Cost to upgrade Trello from FREE to PREMIUM
Asked by Denise:

Confused about the total cost to upgrade Trello from free to premium.

We have ++one workspace++ with ++two boards++ and ++three users.++ We just want to know the TOTAL monthly or annual cost.


Answers:
author: Mikael Sandberg
body: The cost for Trello Premium is $10 per user/month if billed annually, or $12.50 if billed monthly. You can find the different pricing [here](https://trello.com/pricing).

comments: author: Mikael Sandberg
body: So for 3 users that would be $360/year or $37.50/month depending on if you pick the annual billing or monthly.


author: Denise
body: Thank you so much for your quick response and the pricing clarification. Much appreciated!
How do I Change a time zone in bamboo for adding a schedule trigger.
Asked by Sarath Sasi:

The time zone shown in the Trigger configuration is the default time zone, each time I want to add a new trigger, do i need to go and calculate manually the time zone. Is there a way I can set my time zone to my default time zone?


Answers:
author: Greg Marr
body: Andy, this question is about Bamboo, not Jira.

I am also looking for a way to set a per-user timezone. All I'm finding is requests for this functionality that go back at least 6 years. We have it in Jira and Confluence, what about Bamboo?

comments: author: Andy Heinzer
body: Hi Greg,

My apologies, I saw this issue had the Jira tag and must of missed the title that clearly indicates this is a bamboo question.

You are correct, Bamboo does not appear to have user profiles that can set their own timezone. There is a feature request for this in <https://jira.atlassian.com/browse/BAM-17554>

If you were looking for force Bamboo to use a specific timezone, you could follow the steps in [How to force the timezone of Bamboo Server.](https://confluence.atlassian.com/bamkb/how-to-force-the-timezone-of-bamboo-server-913378951.html "How to force the timezone of Bamboo Server")

But this would be a global setting for all users, and in turn would not be something that each user could set differently for their own profile like you can currently do in Confluence and Jira. Sorry there does not appear to be a better solution as this time, but I would watch that JAC ticket for updates. Should that feature be added to a future version of Bamboo that ticket will be updated to indicate specifically which version would contain this feature.


author: Andy Heinzer
body: Hi Sarath,

I would recommend taking a look at our [Choosing a Time Zone](https://confluence.atlassian.com/jira064/choosing-a-time-zone-720416101.html). It explains that the Jira instance will have a system time zone that is set by the Jira administrator. However each user profile in Jira is also expected to have its own timezone value that might be different from the system time zone.

You could certainly set your profile's timezone to be the same as a Jira system timezone if you like.


Tags: jira
Bamboo need to stop checking bitbucket repos while Bitbucket is backing up.
Asked by kiran jonnalagadda:

every night our bitbucket backs up and it will be around 20 mins. here in this time, bamboo tries contacting repos in BB for updates and throw's errors on the plans page\[unable to reach repositories\]. I want to stop bamboo throwing errors while bitbucket backs up. Any workaround...


Answers:
author: Jeyanthan I
body: If Bamboo is set to detect new branches, it will poll Bitbucket Server every 5 minutes. If Bamboo is set to find new branches in any Source Code repository, it will try to make these calls. This functionality is different to the pull request notifications specific to the Bitbucket Server Application link.

I was able to find an open Improvement request for this -

[Prevent Bamboo source code checkout if Stash is in maintenance mode](https://jira.atlassian.com/browse/BAM-15792]?)

I recommend you to upvote and comment on the request, since those interactions are helpful to our teams when determining priority of Improvements to implement.

comments: author: Black Hat
body: > I recommend you to upvote and comment on the request, since those interactions are helpful to our teams when determining priority of Improvements to implement.

It already has 88 votes and is two-and-a-half years old. I don't think voting for it will make a difference at this stage.

In fact, the eight [top-voted issues](https://jira.atlassian.com/issues/?jql=project%20%3D%20BAM%20AND%20resolution%20%3D%20Unresolved%20ORDER%20BY%20votes%20DESC%20) are at least five years old.


Tags: bitbucket
Injecting Bamboo Variables includes special jumbled characters
Asked by Victorio Berra:

[Bamboo](http://www.atlassian.com/software/bamboo/) version 5.15.5 build 51518 - 28 Mar 17

Hello, I have a shell script that does this:

```
echo "custom=hello" > 'assembly.properties'
```

Pretty dead simple. When I use the "Inject Bamboo variables" task to read in that file my log shows this:

![chrome_2017-09-15_11-28-37.png](/t5/image/serverpage/image-id/6331i79CC994F1156834E/image-size/large?v=v2&px=999 "chrome_2017-09-15_11-28-37.png")

Injected variable bamboo.inject.?\>\>?version=2.3.6466.26912 in RESULT scope


Answers:
author: Victorio Berra
body: The solution was to set encoding of the output file to ascii


Tags: injection

variable
Branch updater not working
Asked by Link Lee:

So I have set up a branch updater for a branch plan to update the related feature branch automatically whenever there's a new commit to my master branch. However, after I made a commit to the master branch, the branch plan didn't build by itself, nor was the feature branch updated.

Only if I run the build of the branch plan manually after this, the feature branch will be updated.

BTW, the gatekeeper worked well.

I see an open issue about this: <https://jira.atlassian.com/browse/BAM-12646>

So I'm guessing this is a bug of Bamboo. (I'm using version 6.1.0)

The workaround it mentioned didn't work for me. So I'd like to know if there's a better workaround than setting up a schedule to trigger all the feature branch plans every 15 minutes?

Thanks!


Answers:
author: Alexey Chystoprudov
body: Branch updater is another preparation task Bamboo executes before starting plan. It allows you to be confident changes pushed to your branch still compatible with master. As you already mentioned there's BAM-12646 to extend this functionality and trigger feature branch build on master branch commit.

It might start wave of builds if you have hundreds of feature branches which will be executed on every commit to master.

comments: author: Link Lee
body: Hi Alexey,

Thanks for your answer!

We delete our branches on merging them to the master, so we don't have many long lived branches. The performance wouldn't be a problem.

Is there a workaround to make the feature branches integrate new commits on the master branch, and to create a pull request when there's a conflict?

Thanks!


author: Alexey Chystoprudov
body: As workaround you can create plan which will trigger plan branches when commit to master happens by REST

```
get list of all plan branches
BAMBOO_URL/rest/api/latest/search/branches?masterPlanKey=NEW-CORE

POST BAMBOO_URL/rest/api/latest/queue/NEW-CORE1
...
POST BAMBOO_URL/rest/api/latest/queue/NEW-CORE5
```


author: Link Lee
body: Thanks! I'll give it a shot. By the way, my Bitbucket doesn't create pull request automatically when I use branch updater with a conflict between my master branch and feature branch. Is this also an expected behavior?

Please refer to <https://confluence.atlassian.com/bitbucketserver/automatic-branch-merging-776639993.html>


author: Alexey Chystoprudov
body: I don't know why it doesn't create PR, you might add some tags to your question to make it visible on Bitbucket Server team radar.


author: Link Lee
body: Got it! Thanks!


Tags: bitbucket

server

trigger

update
Run a build via the Windows Subsystem for Linux on Windows 10
Asked by Brandon Kohn:

I'm trying to test running jobs in bamboo which invoke a script using the bash.exe from the WSL on Windows 10 (without much luck). In my test bamboo is running on a local account as a service which also happens to be my account (for testing). I have ubuntu bash shells open so-as to keep the WSL alive. I created a simple .sh script which does :  

\`\`\`  
#!/bin/bash  
echo "hello world"  
\`\`\`  

Then in my task I setup the WSL bash as an executable ("c:\\Windows\\System32\\bash.exe") and create a command task using that executable with arguments:  

\`-c "/mnt/c/path/to/my/script.sh"\`

<br />

When I run it.. it just hangs. Does anyone have experience getting this to work? Thoughts?


Answers:
author: Jeyanthan I
body: Hi,

Did you get any clue from the Build logs? Maybe it gives you a clue on why it hangs.

I suggest you to use [script task](https://confluence.atlassian.com/bamboo/script-289277046.html) in your plan and invoke your script like below by choosing powershell as the interpreter.

```
bash ./script.sh
```

comments: author: Brandon Kohn
body: I actually didn't find anything helpful in the build logs. I also tried using a script task. In each case it hangs as soon as wsl bash.exe is called. It actually hung all night when I left it to run.


author: Brandon Kohn
body: At this point I would like to recreate the mechanism for how the call to bash or the script is made in a small test which mimics the way bamboo does it. My guess is that there is something about the calling context/environment which doesn't work with WSL.


author: Jeyanthan I
body: I guess it is because powershell doesn't close it's output stream properly and thus Bamboo wouldn't get *exit 0 or 1* to decide if the task is a pass or fail. Check if this KB helps - [Powershell script hangs](https://confluence.atlassian.com/bamkb/powershell-script-hangs-590258259.html).

You should basically add a '`-inputformat none'` to the command argument.

    -inputformat none -command


author: Jeyanthan I
body: Filed a feature request to track this (although this is not officially supported) - [BAM-18870](https://jira.atlassian.com/browse/BAM-18870)
Bamboo: change broker URL on *some* agents
Asked by Sven_Paulus:

Hi,

I have a scenario where some Bamboo agents are behind a firewall and some are in front of the firewall. The Bamboo server itself sits behind the firewall.

The configured broker URI is fine for all agents behind the firewall, because they connect using the internal IP address. However the agents on the outside would need to connect to a different IP address (a gateway IP address).

How can I override the hostname which the Bamboo agent uses for connecting to the broker port 54663 on the external agents?

Changing the REST URI to the external hostname was simple (using the wrapper.conf), but of course the Bamboo agent connection hangs when trying to connect to the broker.

Any hints (besides modifying /etc/hosts on the agents)?

Sven


Answers:
author: somethingblue
body: Hi Sven,

Changes to the wrapper.conf will only change the Bamboo baseURL.

You'll need to make sure to use an address that is both known to the internal agents and the outside agents to accomplish. If you setup port forwarding on your firewall does the traffic not reach the intended destination?

In addition, take a look at the following Community posts for more clues:

[Solved: How can I force a bamboo remote agent to connect to a specific server with port 54663](https://community.atlassian.com/t5/Bamboo-questions/How-can-I-force-a-bamboo-remote-agent-to-connect-to-a-specific/qaq-p/35941)

[Bamboo remote agent](https://community.atlassian.com/t5/Bamboo-questions/Bamboo-remote-agent/qaq-p/220385)

Cheers,

Branden
Bamboo Spec: Duplicate Shared Plan Artifacts
Asked by Golden Goat (GoldenGoat):

So we're using artifactSubscriptions as defined in the bamboo spec docs.

```
Job.artifactSubscriptions(
 new ArtifactSubscription()
 .artifact(artifactName)
 .destination(destination)
)
```

<br />

The problem we're having is that whenever we publish that plan to bamboo it adds that artifactSubscriptions a new artifact dependency every time even if there's been no changes to that artifact dependency.  

This leads to duplicate entries in our artifact dependencies and can have an effect on runtimes.


Answers:
author: Alexey Chystoprudov
body: Hi,

This issue was solved in Bamboo 6.1.0 - <https://jira.atlassian.com/browse/BAM-18489>

comments: author: Golden Goat (GoldenGoat)
body: Thanks!  
Turns out we were behind on versions, be a while before we get an update in but thanks for the answer!


author: yogesh_devi
body: I had a similar problem in later version of Bamboo - see <https://community.atlassian.com/t5/Bamboo-questions/Bamboo-Duplicate-entries-for-produced-artifacts/qaq-p/1567472> for details
Advantage of Bamboo vs ibm buildforge
Asked by srinathdh:

What is the advantage of bamboo vs ibm buildforge i want to propose to customer to accept bamboo can you please help us.


Answers:
author: somethingblue
body: Hi Srinath,

I found a website that may help you get started titled [Bamboo vs IBM Rational Build Forge](https://www.itcentralstation.com/products/comparisons/bamboo_vs_ibm-rational-build-forge).

There's not a lot of comparison online between Bamboo vs IBM Build Forge. Here is a link

[Rational Build Forge Features](http://www-03.ibm.com/software/products/en/standard)

[Bamboo Specs](https://confluence.atlassian.com/bamboo/bamboo-specs-894743906.html)

Hopefully those resources provide more guidance.

Cheers,

Branden
How can I enable "create plan branch" options through rest apis
Asked by Gajanan Chandgadkar:

Hi Team,

I am trying to enable "Create Plan branch" option using Bamboo rest api's.(Basically I want to automate it when new plan is created) Refer the attachement for more info. I dont see any bamboo resti api resources to achieve the same. When I check through browser developer tools, I see POST call on updateBranches.action but there is no such api calls mentioned in bamboo rest api documentation. Please let me know - if there is a way to automate this using rest api's.

1. Request URL:http://localhost:8085/chain/admin/config/updateBranches.action
2. Request Method:POST

![create_plan_branch.PNG](/t5/image/serverpage/image-id/6202iC397158499DD50B8/image-size/large?v=v2&px=999 "create_plan_branch.PNG")


Answers:
author: Alexey Chystoprudov
body: There's no REST API for this setting. We're working on comprehensive solution for plan management - Bamboo Specs. Give it a try, maybe it will address your option - <https://confluence.atlassian.com/bamboo/bamboo-specs-894743906.html>

comments: author: Gajanan Chandgadkar
body: Thank you. Bamboo spec doesnt give that option :

triggers(new RepositoryPollingTrigger()

.name("Repository polling"))

.planBranchManagement(new PlanBranchManagement()

.createForVcsBranch()

.delete(new BranchCleanup())

.notificationForCommitters()

.issueLinkingEnabled(false));


author: Alexey Chystoprudov
body: .createForVcsBranch() is exactly what you want


Tags: cli

developer

rest-api
Why aren't my build plans and configurations showing up after upgrading from Bamboo 5.4 to 6.1?
Asked by Jason Erickson:

I just upgraded Bamboo on our Linux server from version 5.4 to version 6.1. I followed the steps in the upgrade and installation guide. After extracting the install package, I updated the Bamboo home directory to point to the old installation's home directory. The build and configuration files are still in there in the xml-data directory.

When I open Bamboo remotely via a web browser, it asked me to create my first plan and all of my plans from before the upgrade weren't being shown. I created a dummy plan just so I could move on but they are still missing.

Does anybody know what could be going on? We are using the built in HSQL database. I know this is not recommended for production environments, but we are a relatively small company and have always used this before with no issues.

Thanks,

Jason


Answers:
author: Christian Glockner
body: Hi Jason,

After starting 6.1, did you have to through the whole setup wizard or did it just ask you to create a plan? To echo Steven's comment - HSQL is not fit for production as it is easily corrupted, which may be the case here as well.

Cheers,

Christian

Premier Support Engineer

Atlassian


author: Steven F Behnke
body: This is not an answer to your question but: It is absoluetly **CRITICAL** that you **STOP** using the in-memory database for production work! It is NOT safe and it WILL fail hard.


Tags: upgrade
How to get the PlanKey from a jobCompletedEvent listener?
Asked by Kaushik Veluru:

Hi,

I have an event listener that listens to JobCompletedEvent. Now when that event happens, I want to get a list of all Jobs associated with that corresponding plan. How do I do that?

I tried to get PlanKey from jobCompletedEvent.getPlanKey() but that's the key of the job per se but not the Plan the job belongs to. Ex: TEST-TEST-JOB1.

What I want is the key of the parent. Ex: TEST-TEST

Once I get the PlanKey of the Plan, I guess I can get the jobs associated with it from jobService.getJobsForPlan(PlanKey planKey).

Please let me know how to get the planKey of the Plan associated with a job.


Answers:
author: Kaushik Veluru
body: Found it.

jobService.getJob(PlanKey).getParent().getKey()
Bamboo - Linked repositories error
Asked by junfang li:

I recently upgrade Bamboo and BitBucket in the TEST environment, When I start the new bamboo, it says "Could not access this repository in Bitbucket Server". When i click on "Login \& approve", it redirects me to "http://localhost:9090/plugins/servlet/applinks/oauth/login-dance/authorize?applicationLinkID=b571fcfd-2679-3caa-9bfe-cb9c42e199e7" and then this page gone very soon.

![Capture.JPG](/t5/image/serverpage/image-id/6132i7C4369D310E2363A/image-size/large?v=v2&px=999 "Capture.JPG")


Answers:
author: robhit
body: Hi,

Were you able to approve the access once it redirects you to the Bitbucket URL?

Also, could you try deleting and recreating the application link?

Attach some snippets to understand the issue better.

Thanks,

Robhit

comments: author: junfang li
body: Thanks, it works now by updating the application link.