youngmon/atlassian-qna huggingface dataset:
Hi! Please, switch of a new options in cards
Asked by Olga:

**++how can I switch off the new options in my cards? The new options broken my texts++**


Answers:
author: Olga
body: New options - formats, pictures, fonts, lists, atc.


author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What new options are you talking about? How do they break your text?

comments: author: Olga
body: If u know, they are switch on a new options for all of cards on all of boards. When I open a card the options all ready working... and breaking my text???? hashtags and special symbols are disappearing ????


author: Nic Brough -Adaptavist-
body: What new options? Why are they breaking your text? I don't have any problems with hashtags or special symbols appearing incorrectly, you are going to have to explain what you are getting.
How to toggle between Workspaces boards
Asked by Oliver Mauss:

I have two workspaces, and would like to simply toggle between specific boards in different worspaces. Is there a simple one click solution or do I have chose different workspace then chose the board? Is there like a favourite boards menu? Right now its a 3-4 click process, it seems.


Answers:
author: Oliver Mauss
body: Never mind found it via Starred Menu. Thanks.
Trello automatically sets due date without a trigger
Asked by Joachim Steffen:

Can somebody help me here pls. All of a sudden all of my cards have a due date in the past without setting it up in butler. How can I stop this?


Answers:
author: Lara
body: Hi Joachim,

Thanks for reaching out!

I can see that my teammate, Felipe, has assisted you with this in your ticket: <https://support.atlassian.com/requests/TRELLO-147821/>.

To confirm, it looks like a third-party Power-Up was affecting things here.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Comparing custom date with due date
Asked by David Cramp:

Hi

I have a card with a due date and a custom date field "Target Date". When a card is moved in to a particular list (say "To Start") can I automatically set Target Date to the earlier of Due Date and today (the date the card is moved into the list) + 4 weeks ?

Thanks in advance for any assistance.


Answers:
author: Vongsawat
body: Its a bit unclear, but you want the Target Date to equal the previous Due Date, and to set the new Due Date as being 4 weeks from the day the rule is triggered, yes?  

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/244185iD2F5CF5432E947CE/image-size/large?v=v2&px=999 "image.png")

You can check the [Variables](https://support.atlassian.com/trello/docs/butler-variables/) here, might have to switch it to {triggercardduedate}? not sure.  

If I misunderstood, and you actually wanted to set TargetDate to Current date + 4 weeks, then you can set the custom field to {date+4w}, more info in [Arithmetic](https://support.atlassian.com/trello/docs/arithmetic-and-formatting-in-date-variables/).  

Also [Custom Fields](https://support.atlassian.com/trello/docs/working-with-custom-fields/) in case you want to refer to TargetDate itself, to complete the trifecta of help files.
Premium in a board that I was Invited as ADMIN
Asked by Vinicius Fontana:

I have premium and joined a board that was not created by me, I would like to know if I can use my premium functions on that board.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Vinicius Fontana](/t5/user/viewprofilepage/user-id/5162340) and welcome to the community,

Your premium plan would work on your workspace, or your workspace for which this was bought. If this board was created inside this premium workspace, then yes, you can use the functionalities. Otherwise I think not.

<https://support.atlassian.com/trello/docs/trello-premium-user-guide/>
Can you move an entire workspace to another or set up another account without losing the information
Asked by Jennifer Dotzert:

Our original workspace was set up by a previous employee. They are no longer with our organization and they have set up another workspace for their new organization. Our workspace looks like it is under their "workspace" but they state they have no access to it.

We would like to ensure that the workspaces are completely separate. How can we go about doing that without losing the information we currently have on all of our boards, cards, etc?

We have our own administrator- so can they move the workspace or are there additional steps we need to take?


Answers:
author: Dreamsuite Mike
body: Workspaces can't be nested so it wont be a case that your workspace is within theirs

It sounds more like that your workspace still has the previous employee in it as a guest, which means he is still a member of 1 or more of your boards.

If you already have a workspace admin set up. You should not have to move workspaces.

I would suggest that the admin goes to the Members page and ensures that everyone that shouldn't be in there is removed. Pay particular attention to the guests tab and ensure the ex employee is removed from any boards they are a guest of.

![Screenshot 2023-03-05 122455.png](https://community.atlassian.com/t5/image/serverpage/image-id/243840iF9EE85C5F1F29788/image-size/large?v=v2&px=999 "Screenshot 2023-03-05 122455.png")
??? ?????? ?? ?????? ?? ?????. ?? ???????, ??? ????????????
Asked by Daryna Pryimak:

![CD708657-2B80-4799-A614-1A77CA73F544.png](/t5/image/serverpage/image-id/243811i27AFD9A1630E5214/image-size/large?v=v2&px=999 "CD708657-2B80-4799-A614-1A77CA73F544.png")


Answers:
author: Alex W
body: Hey [@Daryna Pryimak](/t5/user/viewprofilepage/user-id/5161991) - welcome to the Community!

Can you check to see if there's an update for the iOS app that you can download?
How to reply to a specific comment?
Asked by osipovmn:

Now you can only comment on the task itself, but not the comments of other people.

This creates wild difficulties in the perception of discussions. It's almost impossible to tell who replied to whom, as comments don't have a tree structure and are displayed in a single line.


Answers:
author: Brant Schroeder
body: [@osipovmn](/t5/user/viewprofilepage/user-id/3395053) You would need to use a power up to get threaded comments functionality. <https://trello.com/power-ups/61782018054e2f19837ace09/threaded-comments-for-trello>

We just use @mentions so individuals know whom the comment is addressing.
Can I hand off a workspace I created to another admin so I can leave?
Asked by Kalen Huffman:

I created a workspace for a nonprofit group, now I'm taking a step back and would like to leave the workspace for them to use. Is it possible for me to assign another admin and then remove the workspace for me? Will it still be accessible for them?


Answers:
author: Dreamsuite Mike
body: Hi [@Kalen Huffman](/t5/user/viewprofilepage/user-id/5161697)

You can do this. ![Screenshot 2023-03-04 150208.png](https://community.atlassian.com/t5/image/serverpage/image-id/243820iF54B5592FBC4D55D/image-size/large?v=v2&px=999 "Screenshot 2023-03-04 150208.png")

1) Click Invite Workspace members and add the member handle or email address

2) Once they are in the workspace members list, select Normal and change that to Admin

3) Once they are set to admin click leave against your username to leave the workspace
Can't sync multiples boards to Google Calendar
Asked by CNP:

Using calendar Power Up with sync enabled, only 1 of my 3 boards will sync with my Google Calendar. Google Calendar shows all three boards as checked on in 'other calendars', but no events show up. Tried unlinking and re-linking...what am I missing?


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Could you please confirm that those cards (with due dates) were created recently?

Changes made in Trello won't instantly update to third-party applications such as Google Calendar when using the sync method above. Per [Google's documentation](https://support.google.com/calendar/answer/37100), it might take up to 12 hours for changes to show up in your Google Calendar.

All the best,

Lara  
The Trello Team


Tags: google-calendar
The custom power up menu is not appearing, is there another way to activate custom power ups?
Asked by Charlie Cunniffe:

I have made a custom power up following the instructions here (<https://habitica.fandom.com/wiki/Trello-Habitica>), and once that has been saved, when I go to the power ups menu on my board there is no custom section. How do I activate my power up?


Answers:
author: Adam Cao
body: Make sure that the Power-Up was created in the same Workspace as the board you want it to be enabled on.


Tags: power-up
Workspace between a premium and a basic account
Asked by GiovanniTrovato:

Hello everyone,  
I have a premium account on Trello, can I invite in my workspace a basic account?  


Answers:
author: Brant Schroeder
body: [@GiovanniTrovato](/t5/user/viewprofilepage/user-id/5161535) Welcome to the Atlassian community

Anyone you add as a workspace member will contribute to how much you pay each month/year. These members will have access to all boards within your workspace, and because the boards are within a paid workspace, they'll be able to utilize all the features that come with it.  

You can also have free workspace guests that don't contribute to your billing. If you want to add a free guest, all you need to do is invite that user to a board rather than adding them as a full workspace member. So, they'll just have access to that one board rather than all of the board's workspace. However, if you add that same user to a second board, they'll become a billable member.
No tengo acceso a mi correo de trello
Asked by Jorge Yeste:

No puedo acceder a mi otra cuenta de trello porque me la crearon en mi anterior empresa, y la sigo utilizando en la empresa en la que trabajo ahora. Sin embargo, como fueron mis anteriores jefes quienes pusieron la contrase?a, no tengo forma de recuperar la cuenta.

Espero que pod?is darme una soluci?n porque todos los tableros de Trello de mi nueva empresa est?n vinculados a ese perfil.

?Gracias!


Answers:
author: Alex W
body: Hi [@Jorge Yeste](/t5/user/viewprofilepage/user-id/5161537) - welcome to the Community!

Please note that this is a public forum, I highly recommend removing your email as anyone can now take your email and use it for malicious purposes.

For this reason, we do not support log in issues over the Community. Please raise a ticket at <https://trello.com/contact>

For the field **What can we help you with** **?**, please select 'Account issues'.

For the field **Pick a topic**, please select 'Trouble logging in'.
Error on uploading gifs to background
Asked by Cocodrulo:

Hi,

I keep getting a failed error while uploading a gif to set it as board background.

*** ** * ** ***

Error in console:

*** ** * ** ***

instrument.js:108 IndexedDB timed out.  
(an?nimo) @ instrument.js:108  
(an?nimo) @ IndexedDbConnector.js:28  
setTimeout (as?ncrono)  
(an?nimo) @ IndexedDbConnector.js:27  
(an?nimo) @ IndexedDbConnector.js:26  
ke @ IndexedDbConnector.js:304  
getResilienceMechanism @ DbDelegator.js:21  
Ce @ DbDelegator.js:15  
ct @ PullBatchableQueue.js:38  
(an?nimo) @ index.js:7  
on @ eventProcessor.js:69  
Fn @ analyticsWebClient.js:482  
(an?nimo) @ AnalyticsClient.ts:167  
./packages/atlassian-analytics/index.ts @ AnalyticsClient.ts:687  
l @ programaci?n:18  
./packages/i18n/index.ts @ app.909615a98613384723f0.js:115  
l @ programaci?n:18  
./packages/error-reporting/index.ts @ app.909615a98613384723f0.js:1  
l @ programaci?n:18  
./app/src/index.tsx @ app.909615a98613384723f0.js:1  
l @ programaci?n:18  
(an?nimo) @ app.909615a98613384723f0.js:115  
l.O @ programaci?n:18  
(an?nimo) @ app.909615a98613384723f0.js:115  
e @ programaci?n:18  
(an?nimo) @ app.909615a98613384723f0.js:1  
instrument.js:257 POST <https://trello.com/1/member/61d0caaf74a16446eadc0d33/boardBackgrounds> 500

*** ** * ** ***

Hope it get solved


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

Hmm, that seems strange. I'm unable to replicate the issue -- when I upload a GIF as a board background, the GIF loads correctly.

Could you please go through the troubleshooting steps in this article and let me know if that changes anything?

* <https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/>

All the best,

Lara  
The Trello Team


Tags: error
How to conditionally trigger a plan based on files touched in git?
Asked by Mark Hirota:

How can I setup a trigger in Bamboo that only executes the plan/build based on file patterns? In other words, how can I filter on the trigger based on commits to the source repository?


Answers:
author: Mark Hirota
body: I think I found it. When defining the Linked Repository, under the Advanced options, use the "File Pattern" field to define which folder/file patterns to match.

This may mean setting up multiple Linked Repositories -- each pointing to the same SCM repo -- but with different names and different File Patterns defined.


author: Vicki Stanfield
body: I am trying to do the same thing using this link: <https://confluence.atlassian.com/display/BAMBOO/Repository+triggers+the+build+when+changes+are+committed>

I haven't been successful so far, but maybe the link will help you.

Best of luck,

Vicki Stanfield
Bamboo elastic image abandonned
Asked by Jelle:

I have changed the instance type of the bamboo image from M1 Old General Purpose Large to T2 Burstable Performance Medium for the image [Ubuntu: EBS x86_64 (Ubuntu)](https://conundra.atlassian.net/builds/admin/elastic/image/configuration/viewElasticImageConfiguration.action?configurationId=98308 "Default Elastic Image Configuration shipped with Bamboo")

I have created a EBS volume and attached it in the configuration. This causes bamboo to keep failing when trying to start an elastic image.

I get this error, over and over again:

|----------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Jan 16, 2015 9:25:59 AM Currently there are no agents that can build: MYBUILD-JOB1. New elastic instance(s) will be started (providing the configuration allows it). |
| Jan 16, 2015 9:25:59 AM 1 elastic instance(s) will be started for those builds that cannot be build on currently connected agents.                                   |
| Jan 16, 2015 9:25:59 AM Requested that new elastic instance be created for configuration: EBS x86_64 (Ubuntu) / ami-5be8f232                                         |
| Jan 16, 2015 9:25:59 AM Detected that a pending instance request for image \[EBS x86_64 (Ubuntu)\], ami: ami-5be8f232 has been abandoned.                            |

Does anyone know how I should go about and debug this?


Answers:
author: Przemek Bruski
body: We currently do not provide images with HVM virtualisation, which T2 instances require. You'd have to create a custom image if you want to use them.

Vote here: <https://jira.atlassian.com/browse/BAM-12121>

comments: author: Jelle
body: What is a valid upgrade then for the 'M1 Old General Purpose Large'


author: Przemek Bruski
body: M3 (medium/large):M3 instances provide better, more consistent performance than M1 instances for most use-cases. M3 instances also offer SSD-backed instance storage that delivers higher I/O performance. M3 instances are also less expensive than M1 instances. Due to these reasons, we recommend M3 for applications that require general purpose instances with a balance of compute, memory, and network resources.


author: Jelle
body: I could not anwser since I had 3 posts in 24h's. I created a new account and posted my question in a different thread<https://answers.atlassian.com/questions/11986719>


author: Jelle
body: thanks for you answer. EBS instances don't work, but without it works.

The latency is very very bad. Any idea why is that? I thought it was the old images. downloading dependencies from maven takes 4 minutes for a small dependency

comments: author: Przemek Bruski
body: Hard to say. Are you downloading from central?


Tags: cloud
ElasticBamboo custom AMI Image User
Asked by R?my Sanchez:

Hi,

I'm trying to create a custom AMI Image for Bamboo to connect to, however I don't understand how I should be doing it.

What I did

1. Create a Debian-based instance (AMI ami-a345c3d4, region eu-west)
2. Install the tools I'll need to run my builds (python, nodejs, ...)
3. Create an image from EC2 console
4. Configure create an bamboo user + [IAM policy](https://jira.atlassian.com/browse/BAM-11932?focusedCommentId=517595&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-517595)
5. Configure that image in Bamboo
6. Start the instance

However, it seems that Bamboo doesn't manage to connect to the instance: when installing the agent, it keeps on saying "pending".  
After investigating a bit, it seems that it tries to connect using the "ec2-user" user, whereas the user on Debian images is "admin".  
What is the correct way to work this around? I can't find where you should define which user you should connect as.


Answers:
author: Przemek Bruski
body: You need to follow this guide: <https://confluence.atlassian.com/display/BAMBOO/Creating+a+custom+elastic+image> .

I would suggest using our Ubuntu images copied to EU west, it should be easier. We will soon release these images for all regions.


Tags: cloud

elastic-bamboo
Bamboo SCP Task and subdirectories
Asked by Ron Stanonik:

We're running Bamboo 5.6.2.

Using the SCP Task

local path solr/conf/\*

remote path /usr/local/solr/conf

When the local path only contains files, such as schema.xml, solr.xml, then those files are copied into the remote path.

For example

/usr/local/solr/conf/schema.xml

/usr/local/solr/conf/solr.xml

But if the local path also contains a subdirectory, such as velocity/config.xml, then then entire local path is copied to the remote path

For example

/usr/local/solr/conf/solr/conf/schema.xml

/usr/local/solr/conf/solr/conf/solr.xml

/usr/local/solr/conf/solr/conf/velocity/config.xml

Not what I expected or want.

Is there any way to not include the local path when copying to the remote path?


Answers:
author: ABRAMS Connect
body: I just moved to using command and if the copy task is to complex I write a bash script for it ;)


author: aabeling
body: I have the same problem with copying files from an artifact: <https://answers.atlassian.com/questions/25137120>


author: Giovanni Gulino
body: I have the same problem and I can't find any solution. How did you manage that? Thanks


author: Ron Stanonik
body: The job consists of two tasks, Source Code Checkout (git) and SCP.SCP is copying files from the Source Code Checkout task, so the files come from the build.Strictly speaking, I thought artifacts came from other stages, so maybe they aren't artifacts.


author: Rodolfo
body: Are you copying artifacts from a particular build or files that are located in a specific directory in your build server?
Which stock image has JDK 1.8 capability?
Asked by Bjorn Harvold:

According to your page here: <https://confluence.atlassian.com/display/Cloud/stock+images> you already have 1.8 capabilities. Problem is it doesn't give me the option of setting it as a requirement.

Please advise!

Cheers,

Bjorn


Answers:
author: Przemek Bruski
body: JDk 8 is installed, it's just the capability that is missing. You need to add the capability manually as /opt/jdk-8

Next release of images will have the capability out of the box.

comments: author: Bjorn Harvold
body: Just to clarify, I have to create a custom AMI or just attach the EBS volume and customize the volume with this value? Can you point me to some documentation and I'll look into it.

Cheers,

Bjorn


author: Przemek Bruski
body: No, just use the stock image and add the capability to it via the Bamboo UI. You don't need to install/customise anything on the image .


author: Bjorn Harvold
body: Thank you! That was easy.


Tags: cloud
When is an approved HungBuildKiller plugin going to be released to the Atlassian marketplace
Asked by Owen Scanlan:

Hello,

My name is Owen Scanlan and I work for a company which uses the Atlassian suite.

The hungbuildkiller plugin would be very handy for us to use.

Are there any plans to release an up-to-date version of this plugin to work with the latest versions of Bamboo.

I am aware that the guy who originally wrote the plugin no longer works for your company.

Kind Regards,

Owen Scanlan.


Answers:
author: Quinton McCombs
body: The latest version on the marketplace works with the latest version of Bamboo.

<https://marketplace.atlassian.com/plugins/com.atlassian.buildeng.hung-build-killer/versions#b1030000007>
Agent-Server Communication Issues
Asked by Tim Coulson:

Hi,

On Bamboo 5.7.2 we're experiencing issues with agents talking back to the server. Agents are being spawned and some are already running jobs, but they are not being registered by the server. We're receiving lots of JMS/AMQP related errors like the following:

\[ActiveMQ Session Task-2324\] \[JmsServiceExporterMessageListener:296\] Failed to process inbound message due to: javax.jms.InvalidDestinationException: Cannot publish to a deleted Destination: temp-queue://ID:cz3212c1ey.euhpc.arm.com-34634-1421142806489-1:1:6.

Once these errors begin occurring, we've been required to restart as no jobs will run and running jobs will not update their build logs.

Furthermore, these errors seem to begin occurring when the build queue is very busy.

What is causing this and how can we debug it?

Regards,

Tim


Answers:
author: rsperafico
body: Hello Tim,

Thank you for your question.

Based on the information you have provided, it seems that client sends a request to the server and while the server is working with that request, client stops (possibly due to excessive amount of packages) before the server finishes.

I would kindly ask you to review [Troubleshooting Remote Agents documentation](https://confluence.atlassian.com/display/BAMKB/Troubleshooting+Remote+Agents) for further information.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

---

Kind regards,  
Rafael P. Sperafico  
Atlassian Support


Tags: bamboo-administration
How can I disable a bamboo build agent dynamically?
Asked by Matt Walker:

I have a build agent that must be shared between humans and the build system because it has bespoke hardware attached. In the cases where people want to run interactively on the agent (for debugging mostly) I need the ability to tell bamboo that it cannot run jobs. It seems like the way to do this would be to disable the agent.

Is there a way to disable the agent either via REST or command line on the build server? I could also stop the build agent process; but that seems less desirable.


Answers:
author: Config Manager
body: I also would be interested in a definitive answer to this question, but one of the answers to a different Bamboo question I asked recently suggested (but didn't explicitly state) that you can't do this. See <https://answers.atlassian.com/questions/11973309>.

Your comment about stopping the agent process, which could be done programmatically I'm sure, might not be too bad an idea (and might help in my situation - thanks) but it's a bit messy and I don't know what would happen if the agent was running a plan at the time. Easy to test I guess.