youngmon/atlassian-qna huggingface dataset:
Responsive error on small displays
Asked by Seba_Fix:

Hi community,

Version: Atlassian Confluence 7.11.3

On me Laptop it is not possible to scroll down in the page menu of Conflunce to access the "Copy" or "Delete" area. The only solution i have is to reduce the browser zoom to 70%.

![error.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/208047i7589F66803889988/image-size/large?v=v2&px=999 "error.PNG")

How can i fix it?

Many thanks and regards!

Seba


Answers:
author: Rilwan Ahmed
body: Hi [@Seba_Fix](/t5/user/viewprofilepage/user-id/4806261) ,

Welcome to the community !!

1. There is already bug ticket for this issue and also they have given a workaround. Confluence admins can do it.   
<https://jira.atlassian.com/browse/CONFSERVER-59458>  
Ticket is in "**Waiting for release** " status and expected in confluence version 7.20  
**Please note:** This workaround may not work for all users. See first comment in the ticket

2. In the screen, can you see the scroll bar on the right side ? If yes, please drag it down after clicking action menu (3 dots).

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/208051i4FF76CECC8D1F014/image-dimensions/106x183?v=v2 "image.png")

comments: author: Seba_Fix
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

thank you very much for your quick reply!

The suggested workaround 1 is not a good solution. I don't want to have to adjust the CSS file after each update.

The workaround 2 does not work unfortunately.

Are there any other workarounds?

Many thanks and greetings!

Seba


Tags: confluence-server

server
I can't see the public link menu.
Asked by ???:

I can't see the public link menu.

![image.png](/t5/image/serverpage/image-id/208057iF91104140B55AE71/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What do you mean by "public link menu"?

(Please bear in mind a lot of people who might be able to help you here cannot read your screenshot - they would want to be able to run the text through a translation system)

comments: author: ???
body: Hi, [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454)

Thank you for Community.

See the URL below for the meaning of the public links I've talked about.

<https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/>


author: Nic Brough -Adaptavist-
body: Ah, thanks, explains it perfectly! I was stuck because your menus were still in a format I couldn't translate.

There are two things this might be

1) You have not enabled public links. They are not enabled by default, and can't be enabled if you have allowed anonymous access to your site (they're useless if you've enabled anonymous access)

2) You did not enable them before Atlassian restricted the use to people who were already using them


author: ???
body: [@Nic Brough -Adaptavist-](/t5/user/viewprofilepage/user-id/781454) Thanks.

2) You did not enable them before Atlassian restricted the use to people who were already using them

?How to enable public link?


author: Nic Brough -Adaptavist-
body: You can't at the moment. As I said, Atlassian restricted the use of them to people who had already enabled them.


author: Fabio Racobaldo _Herzum_
body: Hi [@???](/t5/user/viewprofilepage/user-id/4995039) ,

welcome to the atlassian community!

Please could you switch to English language and show us your missing menu?

comments: author: ???
body: Hi, [@Fabio Racobaldo _Herzum_](/t5/user/viewprofilepage/user-id/781528)

I changed to English language.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/208262i037F26545A2DEADE/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

confluence-cloud
Why can I only see the board and the number of cards and not access the info?
Asked by Ann Camilla Kolstrup:

I cant see the info on the cards - only how many cards that are on the board

![Cards.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/134562i41935BE87B2CCA90/image-size/large?v=v2&px=999 "Cards.JPG")


Answers:
author: Iain Dooley
body: [@Ann Camilla Kolstrup](/t5/user/viewprofilepage/user-id/4307014) you've enabled a filter, you can either hit the "x" key on your keyboard or click the little white "x" next to where it says "search results" in the top right
How can I add an automated sequence to send an email when I move cards between different lists?
Asked by danny:

When we drag leads from one list to another in Trello, I want an automated email with text and an attached video to be sent to our clients based on which list they were moved into. For example, when a card is moved into the list "Under Contract", I want to email a congratulations letter and a video that has information on the next steps for clients. Could I do this through zapier connected to Constant Contact?


Answers:
author: Iain Dooley
body: [@danny](/t5/user/viewprofilepage/user-id/4306314) there are a few ways to trigger an email immediately. One is to use Butler to send an email containing the required information into the Zapier email parser, then extract the information you want to send out of the inbound email and send out the actual email from the service you want to use like Gmail. It doesn't look like constant contact has an action to send email from Zapier. You might have some issues getting an attachment onto the email this way, but if you were sending out a link to a video online it wouldn't be an issue.

I also have a product called BenkoDesk that allows you to send an email by posting a comment to a card. This handles attachments so you could send out the video as a video attachment rather than a link to a video online, so you could connect your board up to BenkoDesk and then attach the video to the card, and maybe use a Custom Field or the CRMble power up to store contact details, then use Butler to post a comment like this:

```
@to {{%First Name}} {{%Last Name}} {{%Email}}
@attach all
Hi {{%First Name}},

Here is your video, congratulations!

Thanks,
```

or if you were using Crmble it would look like this:

```
@crmble
@attach all
Hi {{%First Name}},

Here is your video, congratulations!

Thanks,
```

You can read more about the Crmble and BenkoDesk integration here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-send-emails-directly-from-Trello-to-your-Crmble-contacts/ba-p/1418295>

The BenkoDesk website is here:

<http://www.benkodesk.com/>


author: milynnus
body: [@danny](/t5/user/viewprofilepage/user-id/4306314)   
As long you have info on the card or you have a simple lookup that Zapier can do, you should be able to use Zapier to email or other tools. Just test it. I think for move the CF may not be available.
GIF Battle setup
Asked by Michael Spears:

Help! Does anyone have a guide that they are willing to share on setting a GIF Battle Board? It would be greatly appreciated.


Answers:
author: Iain Dooley
body: [@Michael Spears](/t5/user/viewprofilepage/user-id/4306206) well look at that, I'd never even heard of a GIF battle but here's a template:

<https://trello.com/b/Z07yg0BA/gif-battle-game>
labels
Asked by Massimo De Franceschi:

```
in this example list you can see the labels with the description
```

![image.png](/t5/image/serverpage/image-id/134493iDC741E22B1B81BE8/image-size/large?v=v2&px=999 "image.png")

```
they are not seen in my lists;
```

![image.png](/t5/image/serverpage/image-id/134494i61E77DF11F25630A/image-size/large?v=v2&px=999 "image.png")

```
 how am I going to show them?
```


Answers:
author: Iain Dooley
body: [@Massimo De Franceschi](/t5/user/viewprofilepage/user-id/4305305) if the labels are on the cards, but don't have a colour, they won't show on the front of the card. You can edit labels to give them a colour. You can also choose whether or not to show the label name as well as the colour by either clicking on the colour or hitting the ";" (semi-colon) key on your keyboard.
Can I make a list a template?
Asked by Caitlin F:

Hello,

I see how to make a CARD a template, and checklists WITHIN cards can be templates (I think?) but can you make a list a template?

I work in grant management. I follow a defined procedure for proposal review - a checklist, yes - but I don't like that checklists only show up as a numeric number of boxes (i.e. checkbox 2/12) in a card. It also doesn't make sense spatially to me to have a list with only 1 squished card vs. having all the tasks "drop down" vertically via cards.

The way I have it set up now is that each list represents a different proposal. Each card represents a different task/action taken on the proposal. When the proposal review is finished, I archive the card.

![howiorganizetrello.png](/t5/image/serverpage/image-id/134497i2913116F6FFBEFB2/image-size/large?v=v2&px=999 "howiorganizetrello.png")

Should I keep a "template" list that I "copy" if there's no way to make it officially a template within Trello? Is there some functionality I'm missing? Thank you!


Answers:
author: Iain Dooley
body: [@Caitlin F](/t5/user/viewprofilepage/user-id/4305984) there's no official "template list" functionality but copying a list works the same. The only real difference between a copying a Trello card and having a Trello card template is that Trello card templates can be archived and you can still easily create new cards from them.

comments: author: Caitlin F
body: Thank you Iain! It would be helpful if we could have Trello list templates that could be archived and still be able to easily create new cards from them. There's a certain satisfaction from a perfectly empty board, right? Hahaha. Hopefully Atlassian considers the option.


author: milynnus
body: [@Caitlin F](/t5/user/viewprofilepage/user-id/4305984)

Definitely. I got the going for several clients. We can talk offline.


Tags: list
Does Business Class level account provide user security control at the global level
Asked by Tom Mililli:

Good Day,

With several layoffs that occurred, adding company polices regarding Trello is required.

For instance the ability to:

\* Change user access and settings

(both individually and globally)

\* setup 2FA authentication for each user

(both existing and new)

Change board ownership (ie. disable user that created a board as the sole admin, to override that user by adding another Admin to the board and then removing or changing the user security level


Answers:
author: Iain Dooley
body: [@Tom Mililli](/t5/user/viewprofilepage/user-id/4305851) you can actually get those features via Atlassian Access:

<https://www.atlassian.com/software/access>
Disable a user
Asked by Tom Mililli:

Good Day,

Unfortunately, there was layoffs and need to disable several users, how to do this?

Also, several of these users are also Board Admins. How to change this board member access.

Any assistance would be much appreciated.

TM


Answers:
author: Vero Rivas
body: Hi [@Tom Mililli](/t5/user/viewprofilepage/user-id/4305851)

Look at this posts, maybe can help you

<https://help.trello.com/article/1029-what-is-a-deactivated-user>

<https://help.trello.com/article/779-removing-a-member-from-a-board>

<https://help.trello.com/article/742-removing-people-from-a-team>

Cheers


Tags: disable

user
Package Tracker Power-Up: Tracking Information Not Updating
Asked by Rex Allen:

I have been using the Package Tracker Power-Up pretty heavily for small business use over the last year and a half. It has had a couple snags here and there where tracking info wouldn't update, but for the most part, it has been working great.

Until the last 2-3 weeks. None of my cards will update with new tracking information.

Help?!


Answers:
author: Ryan
body: Hi Rex and Nichole,

Our team is aware of this and looking into a solution with our Shippo which provides the data for the Power-up to work!

Thanks for your patience ?

Ryan


author: Nichole Permites
body: I've been having the same issue as well! I contacted their support team but I was not able to get an answer.
Power-ups that allow people to add customer-specific feedback
Asked by Tom Matthews:

Say for example I have Customer Success Manager 1 who I create a card for, and want them to fill out some fields, how would I go about that?

I'm looking for something like an embedded table underneath where I can specify the headers and anyone can add new rows, or something similar?

We've got Custom Fields enabled, but it's a single custom field for each columns, and if I have 3 customers requesting a feature it very quickly gets confusing if they're all combined.

![Screenshot 2021-03-15 at 15.38.50.png](/t5/image/serverpage/image-id/134481iDE1141C17FD7F345/image-size/large?v=v2&px=999 "Screenshot 2021-03-15 at 15.38.50.png")


Answers:
author: Crmble Support
body: Hi [@Tom Matthews](/t5/user/viewprofilepage/user-id/999328) ,

you can take a look on Crmble Power-Up! You could create the Crmble Fields you need and get also a Table view in our Leads section. Also import and export features are availbale just in case sounds like something interesting for you.

Cheers

The Crmble Crew


author: Iain Dooley
body: [@Tom Matthews](/t5/user/viewprofilepage/user-id/999328) I don't understand this:
> We've got Custom Fields enabled, but it's a single custom field for each columns, and if I have 3 customers requesting a feature it very quickly gets confusing if they're all combined.

You can have one custom field for each piece of info you want to collect then your staff can type notes for each card into those fields, one card per customer.

comments: author: Tom Matthews
body: Hi [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112)

Each card is a feature request, so we want to add value per customer, on a single card.


author: Iain Dooley
body: [@Tom Matthews](/t5/user/viewprofilepage/user-id/999328) oh right, well you can't do that :)

If I wanted to keep a record of multiple customers in a tabular fashion like this I'd just link to a Google Doc from the card with the customer values for that feature request.
How do you start Trello for personnel use?
Asked by Lynn:

I love the concept of Trello and do not have a team however would like to use it for personal things is that possible?


Answers:
author: G subramanyam
body: Hi [@Lynn](/t5/user/viewprofilepage/user-id/4305375) welcome to the Atlassian Trello community.

Yes, you can user Trello for personal use. When I say personal use you may start drafting:

Your upcoming visiting places and checklists.

You can start Trello cards with making a project plan for your working organization

You may use Trello for your daily activities, meetings, notes OR a vision board.

I'm made one for my certification preparation.

Here's about Trello for Android: *<https://help.trello.com/category/845-trello-for-android>*

Using Trello/ Get started: *<https://help.trello.com/category/698-category>*

Happy Trello...Stay safe and healthy.

comments: author: Lynn
body: T***hank you so much for such a quick answer. I will check out the links you provided. I'm excited to learn how to use this system. I believe it will be powerful!***


Tags: getting-started

personal
Checklist Due Dates in Timeline View
Asked by Matthew Davis:

Is there a way to see the advanced checklist due dates instead of card due dates in the Timeline view? It seems as though this question was asked in [Oct 2020](https://community.atlassian.com/t5/Trello-questions/How-can-I-use-timelines-for-each-item-of-a-checklist/qaq-p/1504758 "How can I use timelines for each item of a checklist? Forum Question") but not sure it was sufficiently answered.

My team (BC License) likes the timeline view, but many of us use checklist due dates, which don't show in the Timeline. Is there an option I'm missing or is this not available yet?

Thanks,

Matt


Answers:
author: Nancy Dennis
body: I would love this feature too!


author: ?? ??
body: My team is also using the checklist and timeline view very much.

I'm hoping that the timeline view will be able to show the due date of the checklist like a Gantt chart, which will make it much easier to manage the progress in the team.

comments: author: Matthew Davis
body: Thanks for the bump! Trello is doing a lot lately. I hope they'll keep this feature/view in mind with updates.


author: Sutton, Andrew
body: I've wondered about that myself. I'm curious to see what others have to share.


author: Maria
body: [@Matthew Davis](/t5/user/viewprofilepage/user-id/4178771) I'm Tania from the Planyway team.  
Planyway is a Trello \& Jira plugin to view tasks on the timeline and calendar.   

The thing is that, unlike Trello's timeline, we can visualize your checklist items easily on any view. Except for days we also support assigned members. So, you can add a date and a member to a checklist item and see it on the timeline split by your teammates.   
Here's where you can try it out: <https://trello.com/power-ups/58bd1f9aca72f48c8900574f>   
![help-checklists-hide-check-items.png](https://community.atlassian.com/t5/image/serverpage/image-id/163901iD76FB7E383E09EBF/image-size/large?v=v2&px=999 "help-checklists-hide-check-items.png")  

comments: author: Matthew Davis
body: Thanks, [@Maria](/t5/user/viewprofilepage/user-id/3973112) I've poked around Planyway a bit but will take some time to do so again. It seems like a pretty basic feature for Atlassian to include all objects with a due date, not just cards.

Thanks for reaching out. The pricing table says the Timeline feature is not available to free users. I see a table. Did I automatically initiate "try it for free"?

Thanks again,

Matt


author: Maria
body: Hi [@Matthew Davis](/t5/user/viewprofilepage/user-id/4178771) the timeline is a part of the Business plan functionality, you're correct. A free 14-day trial period activates for all new users. Once it expires, Planyway will automatically downgrade to the basic free version. If any other concerns or questions, please let me know.   


author: Tomasz Andrzejewski
body: [@Matthew Davis](/t5/user/viewprofilepage/user-id/4178771) - is that done/developed?


Tags: checklist

due-date

timeline
I really hope can get full refund of subscription
Asked by Emily:

I accidentally subscribed the business plan as English not my mother language and I did barely use, I really hope can get full refund, and I already send the email via Trello support, but I haven't get any response.

I went search, there's a article says I could get full refund if I delete my account in 90 days and I joined on Jan, but there's no any button on Trello can request refund, I still keep the account as I'm still waiting for email response.

I will be really grateful if is possible get refund!! I really like trello but I really need those money back ?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Emily](/t5/user/viewprofilepage/user-id/4305291)

Welcome to the Atlassian Community!

As your issue is about billing/subscription, you have to [ask Trello support](http://trello.com/contact)!
Why have my cards disappeared on my trello board?
Asked by Abby Freeman:

I've been using trello for a while and on one of my boards (Central Teaching Hub), last Friday I noticed that I could no longer see any of the cards on the board. This is a public board used by others and they can see the cards fine. Could anyone help me with this?

Thanks,

Abby


Answers:
author: Michael Pryor
body: You probably have the filter on. Hit 'x' and it will clear.

<https://help.trello.com/article/972-filtering-vs-searching>
How to organize and find boards from other e-mails?
Asked by Gustaf Terning:

Hi foks

I have an account setup in Trello, where I have multiple groups and boards (both own and from others). Now I have a board that I'm invited to (thru another e-mail address), I am not able to see it cross devices but I am able to reach it from deskop / Safari and also star mark it.

How can I organize this board?

How can I secure so I can see/access this board cross devices?

Many Thanks / Gustaf


Answers:
author: Iain Dooley
body: [@Gustaf Terning](/t5/user/viewprofilepage/user-id/4304432) you can just go to the board with your other account, and invite your main account via email:

<https://help.trello.com/article/717-adding-people-to-a-board>
I clicked the red bell on a card and it disappeared....have I done something wrong?
Asked by Louise Peddar:

I clicked the bell on an individual card- it disappeared and I am worried it has done something to the owners board. Is it just that I have acknowledged a notification because I follow her board?


Answers:
author: Michael Pryor
body: The bell was just a notification that something happened on that card that you had not seen: <https://help.trello.com/article/793-receiving-trello-notifications>

comments: author: Louise Peddar
body: Thank you :)
checklists butler
Asked by butler groupe:

Hi everyone !  

I'd like to automate my checklist in order to :   
When the task 1 is checked, then, the member who is supposed to work on task 2 receives a notification, or can be added on a comment or whatever than can notify this person, that he can perform the next task.   

Is it possible ? Could someone help me please ?


Answers:
author: Iain Dooley
body: [@butler groupe](/t5/user/viewprofilepage/user-id/4305111) you can either do something like this:

when the "{\*} (next: {\*})" item is checked, add member @{wildcard2} to the card

then you just put the next username at the end of each checklist item:

```
This is the item text (next: nextusername)
```


author: milynnus
body: [@butler groupe](/t5/user/viewprofilepage/user-id/4305111)

Butler does not have the an action to return you the next item on a checklist so it cannot write a comment with a @mention   
I wrote an add on before but here's one that converts the next item to a card and assign a member.   
<https://trello.com/c/C1JJ8ydR>


Tags: butler

checklist
What is the best FREE way to sync weekly tasks across boards?
Asked by Shirley Hameiri:

We want to look at an overview of the current week's tasks across all boards. We would also like to watch the timeline for tasks across boards for the whole month, is that possible? is it only in the paid version?


Answers:
author: Hannah Humbert - Simpla Workflows
body: You would need to upgrade to the Business plan to use the Team Tables feature which gives you an overview. This is only in a list-view though, so if you're looking to see a timeline/Gantt chart view, you'd need to use a paid power-up to achieve this. If you'd prefer a free option, I'd recommend exploring Clickup or Asana - they both have free options and offer more PM capabilities like overviews and Gantt charts