youngmon/atlassian-qna huggingface dataset:
Backup/Redundancy with Cloud hosting
Asked by Keefe Andrews:

I am thinking about moving my on premises Confluence install to the cloud. I have looked everywhere but have not seen how they approach backup. Will I be able to periodically download a backup of my confluence instance just like I do today with my current in-office install?


Answers:
author: Frederik De Roover
body: This has been discussed here <https://community.atlassian.com/t5/Jira-questions/Automate-backups-in-Jira-cloud/qaq-p/147905>.

You can read more about the backup process at <https://confluence.atlassian.com/cloud/data-storage-faq-873871367.html>


Tags: cloud

confluence-cloud
Add language to Code Block Macro for Cloud Confluence
Asked by Noah Biro:

Found instructions online for adding a user-installed language to the Code Block Macro. However, I am unable to find that specific option under Configure Code Macro. Is this feature available for Cloud Confluence?


Answers:
author: Diego
body: Hello there!

Currently, this feature is not available on Confluence Cloud. Currently, we have this only on Server version.

Here you can find more information about the Code Block Macro for Cloud:

**[Code Block Macro - Confluence Cloud](https://confluence.atlassian.com/confcloud/code-block-macro-724765175.html)**

As of today, we have a standing Feature Suggestion tackling this:

**[CONFCLOUD-34693 \| Allow normal OnDemand administrators to add new language for code macro](https://jira.atlassian.com/browse/CONFCLOUD-34693)**

Let us know your thoughts Noah! Looking forward to your reply.


author: Bill Cunningham
body: This is ridiculous. Either put the latest code on cloud or allow the administrators to update this product. Your product is behind in quite a few areas compared to your competitors.


Tags: cloud

confluence-cloud
How can I add jupyter notebook in confluence page?
Asked by Priya Prasad Sadhale:

Hi,

I am trying to add jupyter notebook to my confluence page. I am trying to do so with <https://github.com/Valassis-Digital-Media/nbconflux>

but as i enter the command in shell, nbconflux TitanicExcel.ipynb https://\<domain_name\>/wiki/pages/viewinfo.action?pageId=1  
310556385 I get an error as:

requests.exceptions.HTTPError: 404 Client Error: for url: <https://jirafigmd.atlassian.net/rest/api/content/1310556385/chil>  
d/attachment?expand=version


Answers:
author: Vladimir Salin
body: You don't seem to need an add-on for this: Confluence supports embedding iframes, so if you host your Jupyter lab with proper settings, it should be possible to embed with an iframe. Maybe not as neat as an add-on, but at least cheaper.


author: Nar Kumar C. - Narva Software
body: Hi Priya,

As an alternative option, you can use Jupyter/IPython Notebook viewer add-on [https://marketplace.atlassian.com/apps/1220365/jupyter-notebook-viewer-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1220365/jupyter-notebook-viewer-for-confluence?hosting=cloud&tab=overview) if you are using Confluence cloud. You can either directly upload your notebook files or it can also render from private Git repositories and any public urls.

Ps. I am add-on developer. Thanks.

comments: author: Alpha Anup
body: Hi Nar Kumar,

Once Jupyter notebooks are rendered in Confluence, will it be possible to view two notebooks side-by-side for a comparative code analysis ?

Thanks,

Alpha


author: dariovillalon17
body: Hi Nar , Can I integrate dashboards built with jupyter notebooks in Jira

and put it here as a jira dashboard for all

<https://glasswall.atlassian.net/secure/Dashboard.jspa>


author: Nar Kumar C. - Narva Software
body: Hi [@dariovillalon17](/t5/user/viewprofilepage/user-id/3826006)

The add-on I posted above is for Confluence. Currently, there is no option to view Jupyter notebooks in Jira.


author: Stephen Sifers
body: Hello Priya and welcome to the Community!

Jupyter notebook looks like a cool product to use. However, this product is not directly supported within Confluence. There is a feature request to bring this under support. You may find this feature request at [CONFSERVER-39782](https://jira.atlassian.com/browse/CONFSERVER-39782). We would suggest you vote and watch this request to receive future updates.

Alternatively, there are marketplace add-ons which may support this functionality within Confluence. You may search the marketplace at <https://marketplace.atlassian.com/>.

I hope this proves helpful and gives some insight into the feature request.

Regards,  
Stephen Sifers


Tags: confluence-cloud
Using Images on a page
Asked by Amanda Brazier:

I want to use images on a page so when someone clicks on the image it opens context behind it within the same page. Any ideas please.


Answers:
author: Alex Koxaras _Relational_
body: Hi [@Amanda Brazier](/t5/user/viewprofilepage/user-id/2942447)

Confluence images open with a standard way. If that way isn't suitable, maybe you could search on the [marketplace](https://marketplace.atlassian.com/) for an app that could possible do the job you want.
Can not type anything to the new template
Asked by v.anhdt32:

Hey guys,

I have created a new page (using new experience) <https://vincommerce.atlassian.net/wiki/spaces/VIN/pages/edit-v2/876937340?draftShareId=1a0bdabf-f40d-47d0-84c9-eaaaae0fbdbb>

I see the guide to type / to show the list. But I can not enter anything.

Thank you!


Answers:
author: Shannon S
body: Hello Anh,

Welcome to Community! Nice to meet you. :)

I noticed that you raised the same question in our Support channel, and this is actually a really good idea. In the Support portal we can obtain your logs from your browser to better determine what the issue is, since as far as I can tell, no other users are reporting the issue.

I see your case has been internally escalated, so we will continue to work on your issue in order to resolve it.

Once resolved, please feel free to comment here with the resolution, in case users in the future run into the same problem and want to know how to fix it.

Take care,

Shannon

comments: author: v.anhdt32
body: Hi Shannon,

Support team still support me on this issue. I will comment in here once it is fixed.

Thank you!

Anh Dang.


author: Shannon S
body: Anh Dang,

Thank you so much for the follow-up!

Please do share once the issue is resolved.

Regards,

Shannon


author: Darrel Jackson
body: Was this resolved? I have the same issue.


author: Shannon S
body: Hi Darrel,

I've had a look at Anh's ticket, and it is still ongoing at this moment.

I recommend you raise the request with the [Cloud Support Team](https://support.atlassian.com/contact) so they can help to determine the issue. Once resolved, you can feel free to follow-up here.

Let me know if you have any trouble!

Regards,

Shannon


Tags: cloud

confluence-cloud
Template for Silicon Validation Tracking
Asked by Ashish Bhattad:

I am trying to evaluate confluence and develop a dashboard to have all the Silicon validation activity been tracked at one place, does anyone has any suggestion?


Answers:
author: Shannon S
body: Hello Ashish,

Welcome to Community! Nice to meet you.

I'm not sure that we are familiar with the Silicon validation activity you refer to.

Could you please verify exactly what you are looking to see and are trying to accomplish? Then we could possibly suggest an add-on for you or a method within Confluence.

Regards,

Shannon


Tags: atlassian-marketplace
How to specify multiple worksheets in Confluence Excel macro
Asked by Hideyuki Mukai:

Hi there,

So far I have used a comma or a space as a separator but this does not allow me to display multiple worksheets. It just shows the first worksheet of the spreadsheet I have in a page.


Answers:
author: Shardul Juyal {Addteq}
body: Not sure how to do that in out of the box confluence, but you can try Excellentable for confluence add-on and import the complete spreadsheet.

comments: author: Hideyuki Mukai
body: Thanks. The question was purely out of the fact that off-the-shelf excel macro provides a setting to specify which worksheet to display (As well specific rows and columns).


Tags: confluence-server

ms-excel

server
How I should include a video in a confluence page?
Asked by Pablo Marrero:

As the "Video Macro" is currently unavailable, how I should include videos that can reproduce automatically in the confluence page?


Answers:
author: Max Foerster - K15t
body: Hi Pablo,

have you tried the Multimedia macro yet?

Best, Max

comments: author: Pablo Marrero
body: Hi Max,

thank you for the response, when I was trying the multimedia macro didn't work, but today is working, so, who knows what happened!

thank you!

Pablo


Tags: cloud

confluence-cloud
How can I give access to an anonymous user with a specific domain to my confluence cloud instance?
Asked by Charitha Veeragandham:

We would like to let users inside our organization to access our confluence site anonymously. And we do not want to add these users to our confluence license mainly because they do not interact with the application much and only view the content occasionally.

We also do not want to provide anonymous access for anyone outside the organization.

Is there a way to limit confluence access for only users within our organizations?

For ex: Only users with @companyname.com email address can use confluence.

Thank you in advance. :)


Answers:
author: Diego
body: Hello there!

Currently, when enabling Public Access, everyone will always be able to see your instance's data. You can check this information here:

**[Global Permissions Overview](https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html)**

Upon further inspection, I could find a similar thread where the customer found a type of workaround for this situation. You may want to take a look!

**[How to set anonymous access to Confluence in cloud without granting confluence license?](https://community.atlassian.com/t5/Confluence-questions/How-to-set-anonymous-access-to-Confluence-in-cloud-without/qaq-p/99789)**

Hope this helps Charitha! Looking forward to your reply.


Tags: cloud

confluence-cloud
Creating a hierarchical page structure in a space
Asked by Rushanthi Seneviratne:

When a user is creating a new confluence page he should automatically get a folder structure created of a pre defined template.

How can I get that done?


Answers:
author: Thomas ?hrbom
body: The app Space Tree Creator (<https://marketplace.atlassian.com/apps/1214324/space-tree-creator-copy-space>) will solve this for you. I have used this app for a couple of years and it works well.

comments: author: EPS Software Engineering AG
body: Hi Thomas,  
Thank you very much for your support.  
Greetings,  
Stephan (CEO of EPS Software Engineering AG, the vendor of the Space Tree Creator)


Tags: cloud

confluence-cloud
How do I move a page to a different category?
Asked by Laureen Lazarovici:

Help! I created a page and somehow did not create it in the correct category. I need to move it to a different category. There is plenty of documentation on how to move a page to a new space. That's not what I need. I need to move it to an entirely different category.


Answers:
author: carolyn french
body: Hi Laureen,

What do you mean by "category" in Confluence? Label, different place in the page tree, space category? Maybe screenshots would help to understand your question.

Carolyn

comments: author: Laureen Lazarovici
body: Hi Carolyn,

Thanks for your question seeking clarification. I think I mean space category. Sorry, I never quite got the Confluence terms quite right. I'm attaching a screen shot. Right now, these regional fact sheets live in a space in the Archive category (I think and hope I am using the "category" term correctly). I need to move it to the Reference category. When I click on "move," the only choices I get are spaces, not the 3 main categories on our wiki. Any advice you can offer would be most welcome. ![confluence question.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/50213iDE168CC67D3C4100/image-size/large?v=v2&px=999 "confluence question.JPG")


author: carolyn french
body: Hi Laureen,

Your screenshot does clarify a lot- thanks for taking the time to follow-up.

It does look like your administrator has done some customization with an app/add-on, and so you should probably contact them to get help with the structure they set up.

You can also see what's under "Reference" and see if any of those links correspond with spaces you can move the page to.

Good luck!

Carolyn
Why can't I delete an attachment which *I* attached by accident (picked a wrong file)
Asked by maciejg:

I attached the wrong file and now I can't correct it. The file will just sit there. A prime example of overthinking a feature.


Answers:
author: Max Foerster - K15t
body: Hi Maciej,

deleting attachments requires the corresponding space permission. So if you're not the space administrator and can't check the permissions yourself you should reach out to the right person :)

Best, Max

comments: author: Maciej R. Gorny
body: Oh I see, well, that sound like a major fail in a flow design. I have absolutely no idea who our confluence administrator is. Whoever they are they must love the constant stream of requests to fix an oops,.. but at least you're allowing people to edit their own articles. It could be worse.


author: Max Foerster - K15t
body: Hi Maciej,

by default a "Contact administrator" form is enabled and can be found using the following URL:

<https://www.yourURL.com/confluence/contactadministrators.action>

Please adjust the URL matching your instance and try that, please. :)

Best, Max


author: Maciej R. Gorny
body: Thank you, I will try that.


Tags: attachment
Sidebar child pages area text limit
Asked by Derek Hunter:

The new "child pages" hover/area on the sidebar has a small character limit. Therefore child pages with similar names look all the same. So a page list like this:

* Test results for Project A - 2019-01-01
* Test results for Project A - 2019-01-08
* Test results for Project A - 2019-01-15

will show up like this:

* Test results for Proje
* Test results for Proje
* Test results for Proje

which is pretty useless since there's no way to distinguish the child pages. As a result we're having to go around and add the {children display} macro to every page like this so we can use the child pages view.

Is there any way of adjusting this character limit or making the child pages area actually useful?


Answers:
author: Jared Brenner
body: Hi Derek,

Can you resize the sidebar by clicking and dragging the handle between it and the content pane?

Jared


author: Derek Hunter
body: I can open and close the sidebar but typically what I want to do is use the child pages flyout from the collapsed sidebar. I find the real estate that the opened sidebar occupies is quite substantial so I keep the bar minimized and opening/closing it every time I want to click a link is cumbersome. Most of our page titles start with the same lead-in: Project x - 2019 - Meetings - yyyy-MM-dd, and the most important thing the date is cutoff so the hyperlink for every page looks the same. The flyout shows very few characters of the page title when it's a modal so it could show way more since it doesn't matter how much of the page it's obscuring. Is there some styling that would allow this child flyout to be 2x-3x wider?


Tags: confluence-server

server
Unable to login into Confluence after setting up Okta
Asked by Harish Tuccapuram:

I see the below error in atlassian-confluence.log

2019-03-27 15:24:57,839 WARN \[http-nio-8090-exec-8\] \[atlassian.seraph.auth.DefaultAuthenticator\] login login : 'Sam.Lin' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie.

organization is not managing any users directly in Confluence.

how ever the integration works with JIRA but not for Confluence.

Any suggestions would be great.

Thanks!


Answers:
author: Stephen Sifers
body: Hello Sam,

It sounds and looks like your cut over to Okta has worked, but a little too well in this case. This is due to your receiving the USE permission error. This is most likely due to the user being created or added from a new directory without the permission to either use the application via Okta or they do not have the "confluence-use" group.

With this said, please verify within Okta that the user has access to the application, along with ensuring the user within Confluence is added to the "confluence-user" group to grant them access to login/use the application.

Please let us know if this helps to allow the user access to the application.

Regards,  
Stephen Sifers

comments: author: Harish Tuccapuram
body: [@Stephen Sifers](/t5/user/viewprofilepage/user-id/2145523) Thanks for your inputs.   

it did not worked the user is in "confluence-user" group and i still see the same error user unable to login into Confluence.

is there something I'm missing ?


author: Stephen Sifers
body: Hello Sam,

Thank you for checking if the user was present within Confluence-users. The error you reported means there is an issue with the user and their permissions. This can be a few things that need to be reviewed, such as:

* Check if Captcha has been triggered for the user
* Ensure the usernames match between Confluence and Okta
* Ensure the confluence-user group has permissions to log in and use Confluence
* Trace back through the Okta steps for configuration and ensure everything is done step by step: <https://saml-doc.okta.com/Provisioning_Docs/Confluence_Provisioning.html>.

There is a disconnect between Okta and the user account you're attempting to access which is causing this. Since the user is able to connect outside of Okta, there this is most likely a disconnect between the Okta configuration and Confluence's user directory.

I've not worked directly with Okta, but have heard their support is rather responsive. You could also reach out to them to ensure you're configured correctly: [Open a case with Okta](https://support.okta.com/help/s/login/?startURL=%2Fhelp%2Fs%2Fopencase)

Please let us know if any of the above helped, or id you reached out to Okta support.

Regards,  
Stephen Sifers


Tags: confluence-server

okta

server
Question about reporting using @mentions
Asked by Jon Exume:

Looking to see if anyone has had this request. I am trying to make a report which filters on mentions. Basically this report would need to be changed per user where any ticket that they are mentioned in would show up in a dashboard they can view. Has anyone had experience with this? Thanks in advance.


Answers:
author: Diego
body: Hello there Jon!

You can try using this JQL inside the Jira Issues Macro:
> **reporter = currentUser() OR assignee = currentUser() OR description \~ currentUser() OR comment \~ currentUser()**

This query should show all issues related to the current user if:
> * The user is the reporter (reporter = currentUser())
> * The user is the assignee (assignee = currentUser())
> * The user is mentioned under the description (escription \~ currentUser())
> * The user is mentioned in the comments (comment \~ currentUser())

The \~ means we are looking at something that might CONTAIN an specific value. So, if the comment section contains the. current user mention at some point, this query should return that issue.

Here you should be able to extract more information about JQl!

**[Advanced searching - Jira Server 8.0](https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-939938733.html)**

**[Search Jira Like a Boss](https://confluence.atlassian.com/jiracore/blog/2015/07/search-jira-like-a-boss-with-jql)**

You can have a look at the Jira Issues Macro here:

**[Jira Issues Macro - Atlassian Documentation](https://confluence.atlassian.com/doc/jira-issues-macro-139380.html)**

Hope this meets your needs Jon! Looking forward to your reply.


Tags: mention
Table of Contents?
Asked by customer service:

I inherited Confluence Atlassian and trying to figure out what has been done and how. When I click on one of the pages, it looks like there is a table of contents or perhaps it's just a list of all the documents in that page and each document has a link? The other page does not although documents have been uploaded to that page. Please tell me how this list was created. I have more pages to create and would like them to be consistent. Thank you, Valerie


Answers:
author: Jared Brenner
body: Hi Valerie,

If you'd like to see how a page is formatted you can click on the ??? button in the top right corner and select View Source to see all the macros used. You could even use the Copy function from that menu and make a copy of a page to play around with! You can safely save that to your [personal space](https://confluence.atlassian.com/doc/create-your-personal-space-777010869.html) without worrying about cluttering things up.

Good luck!

comments: author: customer service
body: Hi Jared,

Thanks for your response. I'm afraid it didn't help. There was nothing there. Aren't there any step-by-step instructions with screen shots? All I've been able to find are documents and videos that talk about how great Atlassian/Confluence is and how well it works for teams but I've had no luck finding how to set it up. If you could please direct me to documents and/or videos that will actually walk me through setting up spaces and pages, and personal spaces, creating TOCs, uploading PDFs, etc., I would really appreciate it.

Thank you!

Valerie


author: Jared Brenner
body: Which of the following scenarios would you say applies to you?

1. I'm a SysAdmin that wants to set up Confluence Server for my organization.
2. I'm a department manager that wants to get my team set up using Confluence Cloud.
3. I'm the Confluence administrator for my company/department.
4. My company/department uses Confluence, but I don't know who the administrator is.


author: customer service
body: Hi Jared,

I believe I'm a #3. I'm going to be the one setting up spaces and pages and whatever else needs to be done.

Thank you!

Valerie


author: Jared Brenner
body: Check out [this](https://confluence.atlassian.com/doc/tutorial-space-ace-777010865.html) tutorial. Make sure the toggle in the top right corner is set to the version of Confluence applicable to your organization:

* **Cloud**if your Confluence URL ends in .net
* **Server** if your Confluence URL ends in .com (the version number will be at the bottom of any of your Confluence pages)

And you'll definitely find it useful to browse the [Documentation](https://confluence.atlassian.com/doc/confluence-server-documentation-135922.html) page while you're at it.
New Win 7 user in Confluence trying to open an Excel spreadsheet.
Asked by Randy_Liendecker:

When clicking the 'Edit with' drop down user doesn't see the Excel option. Confluence seems to think the user is on a Mac.


Answers:
author: Maarten Cautreels
body: Hi Randy,

I might have figured it out. When I'm trying to edit a file without the Atlassian Companion app installed it asks me to install it and in Firefox it looks like only the option to download for mac is available but when hovering your mouse over an area above the mac button you'll see the download option for Windows:

![](http://g.recordit.co/v2MhWQEmm5.gif)

Best,

Maarten

comments: author: Randy_Liendecker
body: Thanks Maarten. We could not see that 'Download for Windows' button:) We are good now.


author: Maarten Cautreels
body: Hi Randy,

Which browser and version is the user using to try and open the Excel?

Best,

Maarten

comments: author: Randy_Liendecker
body: Hi Maarten. He is using Firefox 66.0.1.


author: Maarten Cautreels
body: Hi Randy,

I'm trying to reproduce this on my virtual windows machine (as I'm on mac myself) but I'm having trouble getting it to connect to atlassian.net.

In the meantime:

* You are using Confluence Cloud right (as mentioned in the tags)?
* The user has the [Atlassian Companion app](https://confluence.atlassian.com/confcloud/edit-files-724765124.html#Editfiles-companion) installed?

Best,

Maarten


Tags: cloud

confluence-cloud