youngmon/atlassian-qna huggingface dataset:
Confluence setup gives core dump error : Cache is not alive (STATUS_SHUTDOWN)
Asked by Rajeev Karajgikar:

On a new CentOS 6.5 server, I installed JIRA Agile server (latest - 6.4) and completed setup successfully with 30-day eval license.

Then I installed Confluence and while trying to setup confluence, I get core dump kind of error :

HTTP Status 500 - Error creating bean with name 'i18NBean' defined in class path resource \[i18NContext.xml\]: Instantiation of bean failed; nested exception is org.springframework.beans.factory.BeanDefinitionStoreException: Factory method \[public com.atlassian.confluence.util.i18n.I18NBean com.atlassian.confluence.util.i18n.UserI18NBeanFactory.getI18NBean()\] threw exception; nested exception is com.atlassian.cache.CacheException: java.lang.IllegalStateException: The [com.atlassian.confluence.util.i18n.I18NBeanFactory.by](http://com.atlassian.confluence.util.i18n.I18NBeanFactory.by).locale Cache is not alive (STATUS_SHUTDOWN) {#toc-hId-1848545445}
=================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================================

Any ideas how I can resolve this?

Thanks in advance for the community help :smile:


Answers:
author: Mallmann
body: Hello Rajeev,

May I ask which version of Confluence you're trying to install? It could be related to corrupted download or lack of permissions (Error 500) as well. So can you make sure you've set the correct permissions to install Confluence?

Also, please make sure you've set the Confluence home directory under your \<install\>/confluence/WEB-INF/classes/confluence-init.properties

I hope it helps!

Eduardo

comments: author: Leumel Melarpis
body: i have the same problem im installing it on my ubuntu 16.04 in openstack instance  

i used confluence 6.1.3 x64 .bin installer  
i selected express install and as service  

<br />


author: markoned
body: I am also getting the same error and I ask my self HELO Atlassian, what is the problem here?

Is there anybody by Atlassian who takes care about this forum????


author: Matt Gieseke
body: Did this ever get resolved? Having the same issue when trying to connect to existing AWS RDS db


author: David Nelsen
body: I am also getting the same error. I tried to overwrite the existing database from a previous install which lead to confluence hanging. After about a minute of waiting the same error listed above took place. Any help would be greatly appreciated.


Tags: confluence-administration
Gliffy Confluence Plugin 6.5.2 is ready for release in OnDemand / Cloud
Asked by Jason Nejezchleb:

Does anyone else need Gliffy updated to the most recent version? Confluence OnDemand / Cloud users are being provided a really old version of Gliffy. There is an open critical request with no timeline. The features offered in OnDemand / Cloud are way behind.... New fonts, Transparency....

Curious - how many people use Gliffy?

Is the user base aware that we are using a really old version?

Is there anything we can do in the future to ensure we stay on the most recent version?

<https://jira.atlassian.com/browse/CONF-36845>


Answers:
author: Jason Nejezchleb
body: Check out the features we are missing out on... just start with version 6.4.

<https://marketplace.atlassian.com/plugins/com.gliffy.integration.confluence/versions#b6130>

Any idea what version is currently running OnDemand Cloud?

My support person was pretty nice, he moved it up to critical but it took a couple of weeks (and my persistence) for Atlassian to understand they were responsible for updating the plug-in on their end. They kept referring me to Gliffy to fix the problem.

Here's the response. The reason for the question is to find out how many people are using OnDemand Cloud Gliffy Plugin and if they understand what they are missing out on. It would be nice if people would go to the JIRA issue and raise it or even participate and elevate this question.

I'm trying!

*Hi Jason,*

*I have talked to our bugmaster regarding Gliffy's version update in Cloud.*   
*We definitely have the plan to include the version update in our coming sprint. However please accept my sincere apologize that I'm not able to promise a tentative date on when it will be rolled out.*   
*As for now I will suggest you to keep watching this improvement ticket for further update in the near future [CONF-36845](https://jira.atlassian.com/browse/CONF-36845).*

<br />

*Sorry for the inconvenience brought and your patience with us is very much appreciated.*

*Regards,
Sam*

comments: author: Ben McLeod
body: 6.3.2I don't know how many releases there have been, but seeing as the most recent version released by Gliffy is 6.5.2, I'd say quite a few.


author: Ben McLeod
body: Yes. We use it every day - well, we did until a few days ago. Now it crashes and corrupts the file whenever we open it. I contacted Atlassian. They told me that I should keep my eye on CONF-36845. I asked for a timeline and was told "the deploy of the updated Gliffy plugin is going to happen, but he couldn't precise an exact day at this point."

So frustrating.


author: Jason Nejezchleb
body: Not an answer yet -

Trying to chase this issue through the closing and opening of new bugs and tickets is proving difficult. I hope this next location for the bug is correct. Please note this bug has not been resolved. It's been moved to another area of the bug tracking application.

<https://ecosystem.atlassian.net/browse/CE-125>


Tags: addon-com.gliffy.integration.confluence

cloud

confluence-cloud

gliffy-cloud
How can I import Sphinx docs into Confluence?
Asked by MaloyM:

We're generating some dev documentation in HTML with Sphinx. How do we import it into our Confluence wiki?


Answers:
author: AnthonyS
body: I maintain a plogin for Sphinx that creates confluence wiki markup from your Sphinx build output and then publishes them directly to confluence.

It supports code blocks, lists, tables, links and text styles.

<http://sphinxcontrib-confluencebuilder.readthedocs.io/en/latest/?badge=latest>

On GitHub <https://github.com/tonybaloney/sphinxcontrib-confluencebuilder>

comments: author: Phillip_Carinhas
body: Anthony,

Any idea when images will be supported?


author: soumaya mauthoor
body: Just used [@ReyS](/t5/user/viewprofilepage/user-id/575444) 's sphinx confluence plugin to publish to python documentation to confluence via sphinx and very impressed :-) I can't share because I'm publishing to a private cloud page but you can have a look at the test pages for the sphinx confluence plug in here:

<https://jdknight.atlassian.net/wiki/spaces/confluencebuilder/overview>

comments: author: hongyan
body: I have a problem : the image src in confluence show unknown attachment, is there something i did wrong?


author: Krasimir Gochev
body: I've been having the same problem. All I've been able to do is get the pure html without any static content or Sphinx formatting into Confluence with their HTML Macro and this is plain ugly. Has anyone found a way to do this ?


author: Maxime Verger-Del Bove
body: I worked on this module here <https://github.com/m-vdb/confluence-python> to create pages on confluence programmatically (using command line tool or python module). Unfortunately, I thought I found a confluence theme for sphinx ([github.com/Scalr/sphinx](http://github.com/Scalr/sphinx)) but it doesn't work as expected. I might look into it in a few days though.

comments: author: Brian DeGeeter
body: I've installed github.com/Scalr/sphinx, but haven't had any luck trying to use a confluence builder. It would be great to be able to deploy our existing sphinx docs to confluence as part of a build process.


author: Ludovic MOTTINI
body: Hi, we are searching for the same.

Did you get any success ?

Thanks


Tags: confluence-administration
Monitor Confluence plugin updates via UPM and Nagios
Asked by M_S_:

I would like to monitor Confluence plugin updates through Nagios. Whenever an update becomes available, Nagios should trigger a warning.

I can do the Nagios part, including any scripting that would be needed there. The key question is really how can I query Confluence whether it has any plugin updates available, e.g. via REST.

I have discovered the UPM rest API at /rest/plugins/1.0/, but while it provides a list of installed plugins, this does not seem to include whether an update is available.


Answers:
author: M_S_
body: Although it may be feasible, it does not appear to be a good solution. The monitoring would need to query confluence to check what plugins are installed with which versions, parse the REST output and then also check the marketplace, somehow parse that HTML(? - uh) and then compare these. Quite some work, specifically since confluence itself already has that logic built-in - when I navigate to the plugins page it tells me which plugins need updates.My hope was for some REST interface rather than parsing HTML which breaks easily (with updates).


author: Guilherme Nedel [Atlassian]
body: Hello M.S. by any chance would be monitoring Marketplace plugin pages feasible, instead of attempting to retrieve the info from the application itself? For instance, this addon page gets updated with version whenever there are new iterations. Thoughts?


Tags: confluence-administration
Can i have 500 licence with 2000 people referenced as user in people directory ?
Asked by JulienLembo:

Hi,

I have 350 users that will use Confluence but i need to have the whole people directory loaded (sync which Active Directory), which is almost 2000 people.

Do we have limitation?


Answers:
author: Shun Hirayanagi
body: Only users who have the "Can use" permission in [global permissions](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview) consume the license.  
Keeping those users less than 500 may work even if 2000 people are loaded as total.


author: Lauretha Rura
body: Hi Julien,

Yes there is a limitation for it. As Confluence instances determine its license user count by the number of users who has ['can-use' global permission](https://confluence.atlassian.com/display/DOC/Global+Permissions+Overview) in Confluence, if you plan to load 2000 users from your AD you can only grant 'can-use' global permission to 500 users.

I would suggest you to create a particular group for those users and configure Confluence to synchronise a subset of users from LDAP, rather than all users. You might want to check this [documentation](https://confluence.atlassian.com/display/CONFKB/How+to+Change+the+Number+of+Users+Synchronized+from+LDAP+to+Confluence) for further details of this configuration.

Cheers,

Lauretha


author: Libor Tvrd?k
body: Hi Julien,

Confluence has not limited outside users. In Global Permission you must select any group with Log In permission. Each user with permission Log In eat from your licence volume.

For your situation: You must create a special group for Confluence (the name ConfluenceUsers for example) for your 350 users and have 2 solution:

**1)** In configuration user directory for AD modify group (add (cn=ConfluenceUsers) - <https://confluence.atlassian.com/x/oQ2zDQ>)

So, you see (in users administration) only 350 yours users - it's my prefer variant.

**2)** No modify AD group (only set ConfluenceUsers group in Global permission)

So, you see (in users administration) all of 2000 yours users, but only 350 users can log in.

Cheers,

Libor


Tags: confluence-administration
Corrupted display due to announcement banner in Confluence
Asked by Rumceisz:

Hi Everyone,

we put an announcement banner to our Confluence 5.6.6 and in edit mode the page is broken. Do you have a hint why is that?

Thanks,  
Rumi


Answers:
author: Nic Brough -Adaptavist-
body: You've put something bad in the banner. The usual culprit is incorrect html with an unclosed \<div\> tag, but I've seen people mess it up with javascript as well.

Clear it out and revert back to nothing, then put in a clean one without errors.


Tags: confluence-administration
How to see a statistic: pages updated for one space category
Asked by Christian Fopke:

Hi, we have one space per project (category "project"). Home page is a data sheet with important informations, status, involved persons ...

Do we have a possibility seeing all projects in a list like "not updated since" or "last update"..?

By using category - maybe and status ?

Kind regards, Christian


Answers:
author: Guilherme Nedel [Atlassian]
body: Hello Christian, I believe this can be helpful and a good start:

```
SELECT spaces.spacename, MAX(content.lastmoddate)FROM content, spacesWHERE content.spaceid = spaces.spaceidGROUP BY spaces.spacename;
```

comments: author: Christian Fopke
body: It isn?t a macro, but brilliant.Good idea, using SQL in this case - thank you !Best regards,Chris


Tags: confluence-administration

list

macro

project-management
Plugin Team Calendar not displaying options as expected
Asked by Pratima Gorla:

Hello,  
We are trying to use plugin: Team calendars 5.2.10 in Confluence 5.5.6 to display JIRA 4.4.5 issues. JIRA Is integrated with Conflunce using application links.  
When trying to create Event Type: JIRA Issue Dates in Team calendar, it is not displaying options to add JQL and Saved filter.   
Here is the actual screenshot:

Actual.jpg

Here is the expected screenshot:

Expected.jpg

Please suggest I'm missing anything,

Thanks

[](https://community.atlassian.com/t5/Confluence-questions/Plugin-Team-Calendar-not-displaying-options-as-expected/qaq-p/344065?attachment-id=8849){#link_11889f08745f26}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/58174/1/Expected.jpg){#display_11889f08745f26_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Plugin-Team-Calendar-not-displaying-options-as-expected/qaq-p/344065?attachment-id=8850){#link_11889f08745f26_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/58174/2/Actual.jpg){#display_11889f08745f26_2}


Answers:
author: Pratima Gorla
body: Above error is caused due to old JIRA verson

Since we are using Confluence 5.5.6, we are recommended by Atlassian to use a JIRA that follows the compatibility matrix as stated in \[this doc\\<https://confluence.atlassian.com/display/APPLINKS/Application+Links+Version+Matrix>\] that should be JIRA 6.2 or newer.

This issue was resolved when we tested with JIRA 6.2.2.

Thanks,

Pratima


Tags: confluence-administration
Confluence - Landing page displays 'Not Permitted'
Asked by Julio Valdez:

Hi,

I have added a user with the default Confluecne groups we use and this user's landing page states 'Not Permitted'.

What should I look for?confluence user permissions 04.2015.JPG  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-Landing-page-displays-Not-Permitted/qaq-p/283475?attachment-id=12615){#link_11889f1d2af320}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/243997/1/confluence%20user%20permissions%2004.2015.JPG){#display_11889f1d2af320_0}


Answers:
author: Monique Khairuliana
body: Hey [@Julio Valdez](/t5/user/viewprofilepage/user-id/604882)

Please check if these new users belong to a group that has a can-use permission from the Global Permission page.

Here's more information about this topic:

* [Understanding Permission in Confluence](https://confluence.atlassian.com/confkb/understanding-permission-in-confluence-979403839.html?)


author: Sergei Dorogin
body: I experienced the same behavior when I disabled Spaces plugin.


Tags: questions-for-confluence
Overview
Asked by Markorocko:

So my first day on Confluence and trying to structure something that would look like a Word outline view with titles then nodes to drill down deeper into. Its to document companys various components with ability to drill down into details.  
Can someone give me the A,B,Cs of how to do this?  
Also, once my documentation is complete is it easy to move the whole document and drill down structure into a different section in confluence?  
I'm trying to build something privately then post it in a main section later where everyone can see it.

Any suggestions appreciated!


Answers:
author: Markorocko
body: OK, I'm learning so much!

If I move something, what about all the links? Will they be broken or is confluence smart enough to keep the links intact even though everything moved? : )

comments: author: Nic Brough -Adaptavist-
body: Confluence will keep up with internal links ok. Especially if you use local space links. Something like \[My Page\] will always link to the page titled "My Page" in the current space, so moving it around is fine. \[Space: My Page\] is a bit more flexible, it used to break, and I haven't tested it for a long time.I've also remembered one downside of moving pages between spaces - you can't have duplicate page names, so a move can fail if you try to move pages with duplicate names into another space. It'll tell you, and block the move, but it can be a bit fiddly.


author: Davin Studer
body: The Table of Content macro will take the headings in you document and create a nested table of contents based on them. That is the easiest way to get your content stuctured.


author: Markorocko
body: Sounds good. So if I want to do this off the stage can I do this all in my personal space, get the thumbs up from my manager and then move it to center stage if you will for everyone to see?

Or am I better off setting it up initially in the correct place, keeping it restricted from view then releasing restrictions? Please advise, thanks so much!

comments: author: Nic Brough -Adaptavist-
body: Either is good actually, and unless you have a good reason to do it one way, then I'd say it's more down to personal choice. I tend to favour "work in personal space and move it when approved" because I find it fractionally easier to move than remember what restrictions I've put in (and if you're restricting stuff, sometimes you have to do it to include many people and it's simply quicker to move). I've a nasty habit of forgetting to remove them when I need to publish. But your preference will come with time and experience. If you need something more strictly controlled, have a look at Comala Workflows and Scroll versions.


author: Rodrigo Girardi Adami
body: Davin is right.

In case you need the documentation regarding the macro usage you can find it [here](https://confluence.atlassian.com/display/DOC/Table+of+Contents+Macro).

Cheers,

Rodrigo
Table filter bug, images not appearing
Asked by Alex Benavides:

When I add a column with images, they are not displayed in Table-Filter. Why ?? ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Please tell me there is a solution.

I tried to add a local image and an external URL.

2015-04-09_23-08-29.jpg  
[](https://community.atlassian.com/t5/Confluence-questions/Table-filter-bug-images-not-appearing/qaq-p/27577?attachment-id=12230){#link_11889f883c6e8f}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/244000/1/2015-04-09_23-08-29.jpg){#display_11889f883c6e8f_0}


Answers:
author: Andrey Khaneev _StiltSoft_
body: There is a workaround: copy image url, then insert image as "Images from the web"

2015-04-15_18h56_59.png  
[](https://community.atlassian.com/t5/Confluence-questions/Table-filter-bug-images-not-appearing/qaq-p/27577?attachment-id=1729){#link_11889f92682001}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/244001/1/2015-04-08_17h30_37.png){#display_11889f92682001_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Table-filter-bug-images-not-appearing/qaq-p/27577?attachment-id=1730){#link_11889f92682001_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/244001/2/2015-04-15_18h56_59.png){#display_11889f92682001_2}

comments: author: Alex Benavides
body: Thanks :) I contacted the support team from the Macro and they gave me this answer as well. It works super fine !!!


Tags: cloud

table-filter
How do I set navigation display option for all spaces?
Asked by Justin Stockton:

Is there a way to switch spaces to using the Page tree option instead of Child pages when displaying the navigation in the sidebar? I know I can set it on a space-by-space basis using the Space Tools, but we have about 60 spaces so I'd like to make the change globally if possible.


Answers:
author: Jonathan Maas
body: You can do this by altering the database:

```
UPDATE BANDANA set BANDANAVALUE='&lt;string&gt;page-tree&lt;/string&gt;' where BANDANAKEY like 'sidebar.nav-type' and BANDANAVALUE like '&lt;string&gt;pages&lt;/string&gt;';
```


author: Davin Studer
body: Since 5.6, I believe, that is the default. But with your already created ones ... sorry, have fun clicking. :smile:


author: Lukas Knoch -Rumpelcoders-
body: Hi, you can do this with a plugin. Do you have any experience with plugin development? Code for setting sidebars is

```
bandanaManager.setValue(new ConfluenceBandanaContext(space.getKey()), "sidebar.nav-type", "page-tree");
```

comments: author: Lukas Knoch -Rumpelcoders-
body: If you need further help feel free to ask.


author: Justin Stockton
body: Thanks for the response Lukas, but creating a plugin to set the sidebar navigation type seems a bit overkill. Maybe if we had a plugin of custom configs options already for our Confluence instance then this would be an simple solution.


author: Lukas Knoch -Rumpelcoders-
body: I think xou can do the same in database. Just look for bandana table.


author: Lukas Knoch -Rumpelcoders-
body: And just FYI, with a bit experience such a plugin takes about 2h to develop ;)


Tags: confluence-administration

side-bar
How can I remove a user as a watcher from all spaces\pages that they are watching?
Asked by Chad Lane:


Answers:
author: Stephen Deutsch
body: Unfortunately, there's not any good built in way to do it in Confluence, so I wrote a user macro to help:

<https://bitbucket.org/stephendeutsch/confluence-user-macros/src/bb28804121a99ccd01b95d0ebed4097468d0244d/bulk%20remove%20watchers/remove%20watches%20for%20user.vm?at=master>

Maybe it will work for you.


author: Shelly
body: See if you find this helpul:

<https://confluence.atlassian.com/display/DOC/Managing+Watchers>


author: Hector Vazquez
body: I've been using this (free) plug-in:  

<https://marketplace.atlassian.com/plugins/it.logontec.dev.watchremover>


Tags: confluence-administration
Check boxes from included page
Asked by Cedrick GAILLARD:

Hi,

I have a page (with check boxes) that is included in an other page.

Currently, if i check a box, it becomes checked on the both pages.

Is there a way to link the check boxes to the current page instead of the included page?

thanks for help.


Answers:
author: Mallmann
body: Hi there,

It happens because you're literally including the page into another one. The include macro displays the included page instead of creating a new instance of the page, thus you'll be modifying the original page.

On your case I guess the best options would be:

1) Copy the content you want to use instead of including the page.

2) Create a copy of the page you want to include and then include the copy of the page so you can modify the check box values.

I hope it helps.

Eduardo


author: Cedrick GAILLARD
body: It was my thoughs.

Ok I will copy the content.

Thanks