youngmon/atlassian-qna huggingface dataset:
Jira macro missing attributes
Asked by Sam Cho:

Hi,

We are using the Jira macro to pull through a filtered list of epics and their metadata.

Yesterday (Wed 04 Nov) this was working fine and we could see the values in each othe fields. Today, we are seeing this:

![2020-11-05_13-47-51.png](https://community.atlassian.com/t5/image/serverpage/image-id/117196i2F41A53DCEDE938F/image-size/large?v=v2&px=999 "2020-11-05_13-47-51.png")

So the macro is pulling the Key and Summary but, very strangely, nothing else across both standard fields (e.g. Status and Priority) as well as custom fields (e.g. Business Benefits).

We have:

* Checked that the standard system application links are still there between Jira and Confluence.
* Created a new space and tried doing a simple Jira macro which has the same issue though it did also pull down Assignee but nothing else.
* Tried different users in different roles up to Site Admin.
* Unfortunately this [Missing Attributes (Summary, Resolution, Description) In JIRA Macro](https://confluence.atlassian.com/confkb/missing-attributes-summary-resolution-description-in-jira-macro-656540140.html) article just points to a checklist for application links which is of limited usefulness as we are entirely on cloud.

Any suggestions?

Thanks!


Answers:
author: Sam Cho
body: Having the same problem - entire columns missing just in the last week or two.

comments: author: Sam Cho
body: It seems to be intermittent. Came back last night then disappeared during the afternoon (which was annoying as I was trying to do a status meeting!) and now has come back.

All very odd!


Tags: cloud

confluence-cloud

jira-cloud

macro
Building a page with templates as and when required
Asked by Elna Steyn:

I need functionality to 'build' a page from a template as and when required as more information becomes available.

My ppt version of the template consists of about 15 'categories' and 104 slides (+- 7 slides per category). One always has to have the 'base' category and then when more information becomes available the appropriate category must be added and populated with content. So in the end the document must have at least one category (which is the base) but could be 15 depending on the information (all information is not available beforehand - it is gathered as the process goes along).

The requirement is that all categories must be on one page when the process is complete.

I thought that I maybe could create separate templates for each of my categories and then when required to a 'insert from template' on the page, but it does not seem as though there is a function like this in Confluence.

Any ideas of how I can achieve this?


Answers:
author: Stephan Sutter
body: Hi [@Elna Steyn](/t5/user/viewprofilepage/user-id/1847043)

Your requirement has already been requested by other customers. We will add this functionality to our App Page Tree Creator. I cannot give you a definite date. But I think the functionality should be available in Q1/2021. If you and other persons are interested, I would like to ask you to open a ticket on our service desk. That way we can keep you informed about the progress. Thanks a lot.

Regards,  
Stephan (PM at EPS Software Engineering, the vendor of the Page Tree Creator)


Tags: confluence-server

server
Create Project Folder Structure
Asked by ErkanH:

Hi,

I trying to create project folders on Confluence or Git,

I couldn't decide which environment is suitable because of lots of subfolders

If 01_Program_Management is SPACE , what are the others?

01_Program_Management

___01a_Project01

______Project_Management

____________Contracts

____________Planning

______Engineering_Management

_____________a

___________________a01

_____________b

___________________b01

_____________c

Thanks


Answers:
author: Hartley-Cisco, Cynthia
body: Hello:

Confluence is not like SharePoint, where there are folders. There is no folder structure in Confluence. Its a Wiki environment. You can create a structure like you noted however it would involve creating the pages on confluence or importing the pages from "Word or Google Doc". You would then need to create a "File List", and label for all documents within the "folder type" structure.

For example: Program Management would be the name of your file list and documents that will go in that root folder would be tagged with that label. So if you have 30 folders, you will create 30 labels in the file list and the documents that belong in the folders will be tagged with that label.

Here is an article for reference and feel free to ask questions:

[File List Blue Print - Confluence Documentation](https://confluence.atlassian.com/conf613/file-list-blueprint-964960592.html)


Tags: atl-gruland

new-to-confluence
Something went wrong
Asked by Bhakti Baburao Jadhav:

While generating the refresh token using Auth2 but giving the error.

Something went wrong {#toc-hId--1299948818}
-------------------------------------------

You don't have an Atlassian Jira site to connect **Josh_Automation_App** to. Visit [http://www.atlassian.com](https://www.atlassian.com/) to create a site.

Something's not right? [Raise a support request](https://support.atlassian.com/contact).

Please help me!


Answers:
author: Nic Brough -Adaptavist-
body: The most simple way to fix this is to fire up a browser with two windows or tabs. Log one of them into your Atlassian Cloud Jira, then retry the application authorisation in the other tab.

comments: author: Yong
body: I used two browsers as a workaround to resolve this issue. Thanks.


Tags: cloud

confluence-cloud

jira
How to right align some text in the new editor?
Asked by mawi:

Hello!

In the old editor, we could use the div macro to get a panel to right align some text. This is a way to get a *table of contents* running to the right of a page, for long pages, for instance. Another use is to float some text (like an info-panel) to the right.

Here is an example of the former, where you see *a table of contents* to the right on the start of this page (with a grey background), while the main content (first a table and then text) continues to wrap around it, first to the left and then it fills out below (pretty much standard and simple css applied to the div macro):

![confluence-rightalign-panel-oldeditor.png](/t5/image/serverpage/image-id/117171iE5D89368DCC948CD/image-dimensions/365x224?v=v2 "confluence-rightalign-panel-oldeditor.png")  
We have quite a few pages (using the old editor) that do this.  
How can I accomplish this in the new editor?

Or do we just stick with the old editor until the new one is more feature complete?

BR! /marcus


Answers:
author: Chris Buzon
body: I may be misunderstanding your question, but you can still create the table of contents on the right side using the Layout option on the new editor. It will create the boxes/anchors for the rest of the page content.  

![chrome_2020-11-05_14-46-16.png](https://community.atlassian.com/t5/image/serverpage/image-id/117278i294FC786F5D84C21/image-size/large?v=v2&px=999 "chrome_2020-11-05_14-46-16.png")  

![chrome_2020-11-05_14-45-45.png](https://community.atlassian.com/t5/image/serverpage/image-id/117277i6083100F7C4D490E/image-size/large?v=v2&px=999 "chrome_2020-11-05_14-45-45.png")  


Tags: cloud

confluence-cloud
System error on login attempt
Asked by EnPa:

Our self-hosted Confluence 7.4.0 installation started suddenly to display a system error when a user tries to log in.

Wihtout logging in, everything works: I can see the pages, I cas use the search function, I can download attachments...

Buit when I try to login I get this message:

```
org.springframework.dao.InvalidDataAccessResourceUsageException: could not execute statement; SQL [n/a]; nested exception is org.hibernate.exception.SQLGrammarException: could not execute statement
????at org.springframework.orm.hibernate5.SessionFactoryUtils.convertHibernateAccessException(SessionFactoryUtils.java:230)

caused by: org.hibernate.exception.SQLGrammarException: could not execute statement
????at org.hibernate.exception.internal.SQLStateConversionDelegate.convert(SQLStateConversionDelegate.java:106)

caused by: com.microsoft.sqlserver.jdbc.SQLServerException: The transaction log for database 'confluence' is full due to 'LOG_BACKUP'.
????at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:262)

```

Users reported being able to log in yesterday without any issue. Today all users are affected.

No maintenance on the server has been carried out between yesterday and today.

Any idea what to look at?

Cheers, Enpa


Answers:
author: Nic Brough -Adaptavist-
body: You've let the MS-SQL server run out of space. See <https://confluence.atlassian.com/jirakb/jira-server-fails-to-start-with-full-ms-sql-transaction-log-error-388399950.html> and then, to fix it, [https://docs.microsoft.com/en-us/sql/relational-databases/logs/troubleshoot-a-full-transaction-log-sql-server-error-9002?redirectedfrom=MSDN\&view=sql-server-ver15](https://docs.microsoft.com/en-us/sql/relational-databases/logs/troubleshoot-a-full-transaction-log-sql-server-error-9002?redirectedfrom=MSDN&view=sql-server-ver15)


author: EnPa
body: Thank you for your very fast answer.

The IT departement cleaned the log and the issue is now gone :-)


Tags: confluence-server

ms-sql

server

sql
Open Api Document plugin in Confluence using SSH repo for source
Asked by Dinio Dinev:

Hi all,

in my corporate Confluence I want to use OpenApi Documentation plugin

In the configurations I put:

URL: <https://bitbucket.neterra.corp.com/projects/SS/sss/ddd/browse/apis/yyy-yyy.yaml>

GitHub Access Token: put the BitBucket access token for the repo from the URL

But I have:  

#### Failed to load API definition. {#toc-hId--598885074}

I tried with username/password but the same result.

Is it possible to do that to access BitBucket resource using accessToken and to create a reference in the COnfluence's Open Api Documentation Plugin?


Answers:
author: Scott
body: Hi Dinio \& Luca,

We are the creators of the [Open API Documentation for Confluence](https://marketplace.atlassian.com/apps/1215176/open-api-documentation-for-confluence?hosting=cloud&tab=overview) plugin (there are a few other Swagger plugins in the Marketplace, so it may be that you are using ours or one of our competitors).

Dinio - Bitbucket Server does have a few known issues because it doesn't properly deal with CORS requests (e.g. by default it doesn't handle OPTIONS requests).

CORS is a standard browser security feature that prevents Javascript code running in one domain (e.g. your Confluence server) from accessing resources in another domain (e.g. your Bitbucket server), without first getting permissions. It gets these permissions through a series of "Access-Control-\*" headers, in both the request (from the browser displaying your Confluence page) and the response (from your Bitbucket server that has your YAML/JSON file).

In the case where your Bitbucket repository is not publicly accessible (i.e. requires a username + password), your browser must first perform what is called a "preflight" OPTIONS request to get the right permissions, and Bitbucket Server doesn't accept OPTIONS requests by default. There are workarounds that involve using a proxy in front of your Bitbucket Server to deal with this.

Luca - GitLab is supported, and we have some details in our documentation on how to configure the macro.

<https://oharagroup.bitbucket.io/confluence-open-api/#git>

I hope this information is useful.

Kind regards,

Scott


author: Luca Saba
body: I'm having the same issue. I'm using GitLab and a project token.

By enabling the developer toolbar I can see that the request doesn't contain the required header (PRIVATE-TOKEN in my case).

Since this information is not provided, Gitlab correctly returns an HTTP 404 error message
The two dimensional table JIRA macro in confluence page renders poorly
Asked by aniruddha.verma:

The two-dimensional table JIRA macro looks like this when the page is published

![Screenshot 2020-11-05 at 3.02.23 PM.png](/t5/image/serverpage/image-id/117166i2CA49CAC546EDB4A/image-size/large?v=v2&px=999 "Screenshot 2020-11-05 at 3.02.23 PM.png")

The two-dimensional table JIRA macro looks like this when the page is in edit mode

![Screenshot 2020-11-05 at 3.06.38 PM.png](/t5/image/serverpage/image-id/117168i83538A462791FB31/image-size/large?v=v2&px=999 "Screenshot 2020-11-05 at 3.06.38 PM.png")

Is there a solution to this issue?


Answers:
author: Ang?lica Luz
body: Hello [@aniruddha.verma](/t5/user/viewprofilepage/user-id/4006153),

Welcome to Atlassian Community!

Thank you for reporting this issue.

Testing on my local site I was able to replicate the same behavior when adding the Two dimensional macro. I added a different filter, but the same issue happens after publishing the page.

Based on that, I created a bug ticket for our dev team to check:

* [Two dimensional not rendering correctly when there are many columns](https://jira.atlassian.com/browse/CONFCLOUD-71085)

Please, click on "This affects my team" and also watch to receive updates about the bug.

Regards,  
Ang?lica

comments: author: aniruddha.verma
body: Thank you [@Ang?lica Luz](/t5/user/viewprofilepage/user-id/986290)!  
Is there a way I can directly raise a bug ticket?


author: Ang?lica Luz
body: Hi [@aniruddha.verma](/t5/user/viewprofilepage/user-id/4006153),

When it comes to Bugs, it needs to be reported to our support first. It can be here or on support.atlassian.com/contact because we need to test on our side as well in order to add all the details on the bug ticket for our dev team to verify and work on the fix.

* [Atlassian Cloud Bug Fix Policy](https://confluence.atlassian.com/support/atlassian-cloud-bug-fixing-policy-206865884.html)

> **Bug reports** {#toc-hId--1299885361}
> --------------------------------------
>
> Atlassian Support is eager and happy to help verify bugs---we take pride in it! Create an issue in our [support system](http://support.atlassian.com), providing as much information as you can about how to replicate the problem you're experiencing. We'll try to replicate the bug to verify, and if successful lodge the report for you. We'll also try to construct workarounds if possible.


Tags: cloud

confluence-cloud
I don't see my backup
Asked by it@eridon.ua:

Hi!

I have Atlassian Confluence 7.4.5.

And I have the such settings

![712-537-max.png](/t5/image/serverpage/image-id/117148iA231D849BDAD8412/image-size/large?v=v2&px=999 "712-537-max.png")

But I did see my backup in the folder /work/atlassian/application-data/confluence/backups.

However I see in "Histor for Back Up"

![chrome_bToyKy39IU.png](/t5/image/serverpage/image-id/117156i8708E58F3FA6BD7E/image-size/large?v=v2&px=999 "chrome_bToyKy39IU.png")

I think backup didn't succeed.  
Why? Where log from backup?


Answers:
author: Daniel Ebers
body: Hi,  
welcome to the Atlassian Community!

From the duration of the backup I would assume it was executed.  
Have you the chance to look on the server using SSH access? Then you could try to locate the backup directories and have a look into it.

Using the commands "find" and/or "locate" you should be able to identify if the backup was executed or not.

Cheers,  
Daniel


Tags: confluence-server

server
Restrictions function does not working
Asked by Shirley Mei:

hi team

I used Restrictions function " Editing restricted "

and add a few people , they all show as " Can edit , but none of them can see my space they got the message of the page not found.

what is the issue?

Shirley


Answers:
author: Ollie Guan
body: Hi [@Shirley Mei](/t5/user/viewprofilepage/user-id/4150088) ,

Restrictions don't override a person's space permission. For example, if you say a person 'can view' in the restrictions dialog and they don't have 'view' permissions for the space, they won't be able to see the page.

[Page Restrictions](https://confluence.atlassian.com/conf615/page-restrictions-967337528.html)

[What are space permissions?](https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/)
How to find last login for users using SQL?
Asked by Marc Richter:

Since the Confluence DC REST API is not capable of anything useful, I already realized that I need to do most stuff using SQL.

What I'm currently struggling with is to get the "Last Login" datetime of a user from the DB. Confluence stores this info somewhere, since it displays the correct information in /admin/users/viewuser.action, but I can't find that record in the DB.  
I read it multiple times that this info should be in table 'cwd_user_attribute', but there seem to be only records from local user directories, such as the "Confluence Internal Directory", for example. Our users are from a "Atlassian Crowd" Directory (which is configured to use our JIRA instance as Crowd server).

Where can I extract these login times from using SQL? Do I have to look it up in Jira, or is it stored in the Confluence DB but elsewhere?


Answers:
author: Fabian Lim
body: Hi [@Marc Richter](/t5/user/viewprofilepage/user-id/2997931)

We actually use scriptrunner to determine who hasn't logged in for a period of time and we disable them. Look at this sample: <https://scriptrunner.adaptavist.com/5.0.8/confluence/ScriptConsole.html>


Tags: confluence-server

crowd

server

sql
integration Jira/application links
Asked by v_grytsay:

Hello guys!

After adding a link to Jira, a warning is displayed:

"No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue."

logs text:

2020-11-05 12:27:39,270 ERROR \[https-jsse-nio2-8443-exec-2\] \[core.rest.ui.CreateApplicationLinkUIResource\] tryToFetchManifest ManifestNotFoundException thrown while retrieving manifest  
-- referer: https://server-atlassian/plugins/servlet/applinks/listApplicationLinks \| url: /rest/applinks/3.0/applicationlinkForm/manifest.json \| traceId: e19de71249549899 \| userName: admin  
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: java.net.UnknownHostException: <http://192.168.1.10>: Name or service not known  

192.168.1.10 - example of server proxy

In /etc/hosts added string:

192.168.1.10 dns

I tried to save file "hosts" and restart confluence application, but warning is still here


Answers:
author: Fabian Lim
body: Hi V,

I suggest you review the following troubleshooting guide: <https://confluence.atlassian.com/kb/application-links-troubleshooting-guide-718668765.html>

Regards


Tags: confluence-server

integration

jira

server
Error when using Companion
Asked by azade bagheri:

Hello guys,

<br />

We intend to use Companion to edit Confluence files.  
We installed different versions of companion, but encountered an error.

The problem is that when the file is edited, the file is not opened.

We tested on all of the following situations, but the problem persists.

Operating system version: Windows 8.1, Windows 10  
Confluence version: 6.13.1  
Office version: 2013, 2016

Browser :Chrome, Firefox

error in log file :

error: adc:file-manager 2020-11-04T13:39:19.070Z Error: net::ERR_ABORTED  
at SimpleURLLoaderWrapper.\<anonymous\> (electron/js2c/browser_init.js:2521:21)  
at SimpleURLLoaderWrapper.emit (events.js:210:5)  
at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:476:20)  
at SimpleURLLoaderWrapper.topLevelDomainCallback (domain.js:131:23)

Best regards,

Azadeh.

![Companion.jpeg](/t5/image/serverpage/image-id/117143i598AFEF04D08DFFC/image-size/large?v=v2&px=999 "Companion.jpeg")


Answers:
author: Alex K
body: Hi [@azade bagheri](/t5/user/viewprofilepage/user-id/2021100) ,

This means that Companion is unable to contact Confluence.

Are you using a proxy in your browser? Does your Confluence instance use a "transparent" SSO that is not integrated with Confluence?

Regards,  
Alex


Tags: companion-app

confluence-server

server
Status Label Color
Asked by Muhammad Dzakwan Zaky:

Hi, is it possible to change or add more status label color? Thank you.

![2020-11-05 14_32_33-\[HRE-1434\] \[MPOS TrenPOS\] Table Management - House of Retail - AINO PORTAL.png](/t5/image/serverpage/image-id/117144iC50DABC681C680A5/image-size/large?v=v2&px=999 "2020-11-05 14_32_33-[HRE-1434] [MPOS TrenPOS] Table Management - House of Retail - AINO PORTAL.png")


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi [@Muhammad Dzakwan Zaky](/t5/user/viewprofilepage/user-id/4150100) ,

As a workaround, you can use the [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=cloud&tab=overview) app that includes the [Handy Status](https://docs.stiltsoft.com/pages/viewpage.action?pageId=58425923) macro. You can add predefined status sets and switch statuses from these sets in the page view mode. There are a lot of color options for text and background available in this macro:

![2020-04-03_12h52_41 (1).png](https://community.atlassian.com/t5/image/serverpage/image-id/117146i724D0BEC71B700E6/image-size/large?v=v2&px=999 "2020-04-03_12h52_41 (1).png")![2020-04-06_14h44_41.png](https://community.atlassian.com/t5/image/serverpage/image-id/117147i0C7F11A79CAD8718/image-size/large?v=v2&px=999 "2020-04-06_14h44_41.png")


author: Vadim Rutkevich
body: Hi!

Please try [Handy Macros](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=cloud&tab=overview). It provides the sets of statuses (with more colors) that can be changed in the page view mode, as well as dates and polls.

Sincerely, Vadim


author: Ollie Guan
body: Hi [@Muhammad Dzakwan Zaky](/t5/user/viewprofilepage/user-id/4150100) ,

Vote for this issue.

<https://jira.atlassian.com/browse/JRACLOUD-40855>


Tags: cloud

confluence-cloud
I cannot access Confluence on Edge anymore
Asked by Willeke Schmidt:

After having problems with JIRA and Confluence in Chrome, I have gone back to using Edge, and now I cannot access my Confluence anymore in Edge either. The error code I am given is this: b58vhp

What can I do?


Answers:
author: Lars Roldsgaard
body: Have a look here

<https://community.atlassian.com/t5/Confluence-questions/Confluence-won-t-load-in-Edge/qaq-p/1395845>


Tags: cloud

confluence-cloud
Combine users and groups from different AD domains
Asked by Ollie Guan:

### **Problem Definition:** {#toc-hId-1198064266}

We have two user directories whose domain is different from each other. Their configuration for example as below.

**Directory 1:**   
server: cn1.xxx.com  
base DN: dc=c1,dc=xxx

**Directory 2:**   
server: cn2.xxx.com  
base DN: dc=cn2,dc=xxx

A group called Maintain Group is in cn1. Let's say four users in this group, both user A and B are in cn1, and user C and D are in cn2. Although all of them are synchronized into Confluence, but only A and B are under Maintain Group. User C and D are not memeber of this group.

AD cluster is **not supported** by the Confluence server or data centre solutions.

The only solution we have here is adding the groups to the same server as the parent group.

### **Suggested Solution:** {#toc-hId--609390197}

Different groups from different AD **can be combined based on our structure**.

**Suggest a Feature**

The day before yesterday, I have submitted a ticket on Atlassian's public issue tracker.

<https://jira.atlassian.com/browse/CONFSERVER-60446>

Any suggestions?


Answers:
author: conftripcom
body: Any updates?


Tags: confluence-server

data-center

ldap

server

user-management
Is there a Reserve document option/feature in Confluence?
Asked by Marvin Graber:

scenario would be a document that is updated by different people, someone would check the doc out (reserve) make changes and then check the updated document back in. Or at least show the document is currently reserved so others can tell someone is actively making updates to the doc.


Answers:
author: Bill Bailey
body: Not that I know of. You can do it system wide by turning off collaborative editing in the admin console.


Tags: confluence-server

server