youngmon/atlassian-qna huggingface dataset:
As an admin, how do I disable or manage email notifications for all users in Confluence Cloud?
Asked by Matt Walker:

As an admin, how do I disable or manage email notifications for all users in Confluence Cloud?  

I would like to be able to prevent certain users from receiving any update emails outside of tags. I currently have one user (my boss) who is being bombarded with every single change change made in Confluence as a new email, which is obviously unacceptable. Where do I go to wield specific control over this?


Answers:
author: Pavan
body: [@Matt Walker](/t5/user/viewprofilepage/user-id/1880243) Go to Notification scheme and change the notification scheme as required.

[https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html](https://confluence.atlassian.com/adminjiracloud/creating-a-notification-scheme-776636401.html?)


Tags: cloud

confluence-cloud

notification
how are Users vs "viewers" on Cloud Confluence managed and licenced?
Asked by Wayne Sisk:

We only have a small "crew" that needs create/Edit access in Confluence. we probably have10 X that number for "people that only need to view the content. do I need to licence everyone or just the "users" that create/edit? I would still want to limit view access to only folks in our company.


Answers:
author: Wayne Sisk
body: ++Hi [@Wayne Sisk](/t5/user/viewprofilepage/user-id/2381795),++

++All the logged in users must have the license irrespective of whether they are editing the page or not.++

++Thanks,++

++Sravya++

comments: author: Wayne Sisk
body: That does not really answer the question: Can people not logged in view the page in the Cloud version? (you can in the installed "local" version) does the cloud version support "guests" as it were, so I can share the page for viewing, but not for editing and not have the page open to the wider world? These are business pages only for use by the business.

This is a basic concept for example in Google docs: View only if shared, view only if on a company login, view to the world unrestricted. all selectable by the "user"


Tags: cloud

confluence-cloud
I cannot add the Table of Contents Macro to a Confluence template I'm making
Asked by Kathy Hart:

I'm using Confluence Cloud. I am creating my own Space Template and want to add the Table of Contents Macro to the Template. When I select the Table of Contents from the Macro list nothing happens. The view just goes back to the page edit screen and nothing is entered on the page. It does not pull up a wizard or macro edit screen.

Just nothing.

The documentation seems to indicate that this macro can be added to a template, so what is the problem?


Answers:
author: Kathy Hart
body: There is a suggested workaround.

Suggested workaround for those facing this issue.

1. Create a new Blank page in any space.
2. Create and configure the Macro you need for your template in this new page.
3. Copy the macro and paste into the Edit or Create template page.

It's not pretty, but it works.

You cannot edit it once it has been pasted in to the template so you need to get it just right before pasting it in.

It ain't great, but it does work.


author: Kathy Hart
body: Update: I can copy and paste a Table of Contents macro into a section of the page, but I still can't just insert one. I also can't insert a Page Properties macro into the page, and I'm pretty sure that worked the other day.

comments: author: Judah Ferst
body: I can not add any macros to a template - I select the one I want to add and nothing happens.


author: Kathy Hart
body: Atlassian has entered this as a bug. [CONFCLOUD-65196](https://jira.atlassian.com/browse/CONFCLOUD-65196).


author: AgentBee
body: I am having the same problem. I have been happily creating and editing global page templates and inserting macros for over a year now.

Suddenly - maybe about a week ago - I try and insert a macro in a template and nothing happens.

Please sort this out Atlassian.


author: Nathan Vasquez
body: Same - any macros I'm trying to use in a custom template do not get inserted. I've tried a bunch and it is definitely unique to Templates. Other pages work fine. The only ugly workaround is to make a blank space and insert them there, then copy paste.


author: Stephen Sifers
body: Hello Kathy,

We have confirmation that this bug has been resolved.

[Issue Resolution.](https://jira.atlassian.com/browse/CONFCLOUD-65196?focusedCommentId=1916761&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1916761)

Regards,  
Stephen Sifers


Tags: cloud

confluence-cloud
How do I indent text in sidebar?
Asked by Laura Andr?:

I headings in the sidebar, and want the plain text subheadings indented. I would even be happy with a bulleted list, but putting a \* in front of them doesn't do anything.


Answers:
author: Raynard Rhodes
body: [https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=all](WikiMarkup Jira)

That link goes to the wiki mark up for jira. I'm unsure where you are trying to modify it but that link should help.


author: Raynard Rhodes
body: Can you provide a screenshot?

comments: author: Laura Andr?
body: ![Capture.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/39269iE859504DD9BD64EE/image-size/large?v=v2&px=999 "Capture.PNG")

I would like the 8 items under Student Teams to be indented.


Tags: atlassian-support
why do other admins not see jira connected to Confluence?
Asked by John Pfotzer:

I connected JIRA and Confluence in Application links using my JIRA/Confluence Admin credentials. Other admins on my team do not see them as connected. Any idea why?


Answers:
author: Shannon S
body: Hi John,

That's very bizarre. Could you show me exactly what they're seeing when they navigate to the Application Links page?

Are you able to confirm that they are indeed accessing via the same URL? Does the same happen for them on multiple browsers and after they clear their browser cache?

Regards,

Shannon


Tags: jira
Page Tree Macro - display only search results within the same page of the search
Asked by Andrena:

I am using the Page Tree Search. I want just the results of the search to be displayed within the same page of the search, right below the search after pressing the search button. As it works now after you press the search button it goes to a completely different page. We have a template and want the user to stay on the same page and have the same look and feel versus going to a new page and losing all the navigation they should have with every page.


Answers:
author: Stephen Sifers
body: Hello Andrena,

The search functionality with Confluence is designed to take you to a new page when you hit enter. This design allows for you to see results and adjust your filters to attempt to target a more accurate result based on date modified, labels, page type, etc...

If you're wanting to customize the search functionality then we would suggest you review the available marketplace add-ons which add additional features and customization to Confluence. You can find more at [Marketplace Search results](https://marketplace.atlassian.com/search?product=confluence&query=search).

Additionally, if you feel that customized search should be part of Confluence, you are welcome to create a feature request to add this functionality. To Create a request, see [Create Feature Request](https://jira.atlassian.com/secure/CreateIssue!default.jspa) and select suggestion. Ensure you provide enough detail to explain why this feature would be useful along with use cases to application of the feature. If you do create a feature request, please link it back to this post so other may find the request.

I hope this better explains why the search navigates you away from the original page and your available options to customize Confluence.

Regards,  
Stephen Sifers


Tags: confluence-server

server
Display Search results on the same page as the Page Tree Search
Asked by Andrena:

I am using the Page Tree Search. I want just the results of the search to be displayed within the same page of the search, right below the search after pressing the search button. As it works now after you press the search button it goes to a completely different page. We have a template and want the user to stay on the same page and have the same look and feel versus going to a new page and losing all the navigation they should have with every page.

Basically want to combine the Page Tree Search with the functionality of Search Results Macro - this macro displays the search results within the same page.


Answers:
author: Stephen Sifers
body: Hello Andrena,

The Confluence search and page tree search allow for easy discovery on content, including the ability to quick search for content using available macros. As stated, the search will take you to a search page which will load the dosearchsite.action which is designed to allow for additional search functionality (Search last modified, content type and additional filters).

If you wanted to run a search within an existing page without leaving the page, you can enable HTML on your instance and use an iframe to pre-load the search page. Here are steps on how to accomplish this:

1. Login as your Confluence Admin, go to manage add-ons
2. Enable all the modules of the Confluence HTML Macros
   1. This is listed under system add-ons
3. Insert the Include HTML Macro when you are creating/editing a page.

<!-- -->

1. Go To Insert More Content \> Other macros
2. Search for HTML macro
3. Paste the following code inside the macro.
4.

   ```
   <iframe src="http://confluence.domain.com/dosearchsite.action?queryString=null" noborder="0" width="800" height="400" scrolling="yes" seamless></iframe>
   ```

   1. You can adjust the URL above to include a space or parent page:
   2. Example Space:

      ```
      http://confluence.domain.com/dosearchsite.action?cql=space+%3D+"JPRO"
      ```

   3. Example for Parent/CurrentPage:

      ```
      http://confluence.domain.com/dosearchsite.action?cql=parent+%3D+currentContent()
      ```

5. Save your page.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/39564i5FC9AD78F198CB28/image-dimensions/335x206?v=v2 "image.png")

Source Document: [How to put an iFrame into Confluence](https://confluence.atlassian.com/confkb/how-to-put-an-iframe-into-confluence-598837531.html)

If this work around does not suit your requirements, you are welcomed to create a feature request. To create a feature request, navigate to [Create Feature Request](https://jira.atlassian.com/secure/CreateIssue!default.jspa) , select suggestion and fill out the required fields. Ensure you tell a story about how this feature will improve the experience and how it will add value. If you do create a feature request, please link it back to this post so other may find this request.

I hope you find this helpful and it give you a viable workaround to have search results displayed on a page without navigating away.

Regards,  
Stephen Sifers
I cannot seem to get OneNote on my iPhone to sync with OneNote on my laptop. Anyone know a workarouh
Asked by Kristen Piacentino:

can anyone give insight?


Answers:
author: Shannon S
body: Hello, Kristen!

Thank you for reaching out to us. This forum in particular is regarding Atlassian software.

For help with OneNote, it looks like you can reach out to [Microsoft Support](https://support.office.com/en-us/onenote) via their website.

The direct contact link [is available here](https://support.office.com/en-us/home/chat?ContactUsExperienceEntryPointAssetId=S.HP.onenote), and they have their own community, [available here](https://go.microsoft.com/fwlink/?LinkId=400427).

Take care, and have a pleasant rest of your week.

Regards,

Shannon


Tags: microsoft

ms-onenote
Multiple completed tasks not saving (unless in edit mode)
Asked by Paul Wood:

I have created a new template for capturing requirements and used the tabs control / tabs panel macro to have all the sections neatly laid out within tabs.

On one of the tabs I have create a checklist of things which need to be completed, and placed within a page properties macro so we can use page properties report to get a view of checklist items completed across multiple requirements.

Now I am testing and find that although I can tick all the tasks on a page, when I refresh the page I get a warning that my "changes may not be saved" and if I ok to that and refresh the page, it is only the first task I have ticked that remains ticked, and all the others are still unticked.

However, I can edit the page and tick all the boxes and then publish, and the changes are saved and the tasks remain ticked. This is a workaround, but not the way it should be working.


Answers:
author: Diego
body: Hello there Paul!  
Could you specify **which third-party add-on** is being used for this objective of creating tabs within Confluence?  

Since we still have some variables in this, let us first try to **rule out browser** as one possible cause. We can start by trying to replicate the issue in some different browsers/settings:
> - browser with clean cache  
> - another browser  
> - incognito mode

Further, there is a possibility that you are being affected by the bug report we have open:

**[CONFCLOUD-56972 \| Checking/unchecking tasks very fast on a page gives error](https://jira.atlassian.com/browse/CONFCLOUD-56972)**

Description of the bug:
> When you have more than one task to check/uncheck in the same page it may be reasonable for you to click all of them very fast, one after the other. And when we do this fast check/uncheck of tasks in the page it will throw an error at some point and the task won't be checked/unchecked.

I was able to reproduce this without the tab macro reported by you. If you end up being affected by this bug, you could **Vote and Watch**the report.

Voting will increase the visibility of the report with our teams and watching it keeps you updated it anything new there!

Please, let us know your thoughts on this!

comments: author: Paul Wood
body: Hi - Thanks for taking time to reply [@Diego](/t5/user/viewprofilepage/user-id/1188952)

I have just tried both Chrome and IE and getting the same problem.

I have also tried creating list of tasks (not within tabs or page properties macro) and was able to tick them off successfully and navigate away with the completed tasks being saved as completed, so do not think I am experiencing the bug you have referenced.


Tags: cloud

confluence-cloud

macro

page

task
Floating table header
Asked by Denise Meinershagen:

Is it possible to have a floating table header so that as I'm scrolling down through the rows, I can accurately identify each column?


Answers:
author: Diego
body: Hello there Denise!

Currently, Confluence Cloud does not have a native solution for this, we **can not freeze rows without the assistance of a third-party app**.

We can take a look at **Table Filter and charts for Confluence:**

**[Table filter and charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview)**

You can check further information about the behaviour of tables here:

**[Tables](https://confluence.atlassian.com/confcloud/add-formatting-to-your-page-724764836.html#Addformattingtoyourpage-Tables)**

Let us know if this helps!


Tags: cloud

confluence-cloud
How do I reorder JIRA stories on confluence page?
Asked by shveta nan:

I have created a Page on confluence that is pulling a report using the JIRA filter but I would like to reorder those stories on Confluence page. Is that possible?


Answers:
author: Ryan Fish
body: [@shveta nan](/t5/user/viewprofilepage/user-id/2379834)

I do not believe you can prioritize issues from Confluence to JIRA directly.

Confluence displays JIRA issues based on the filter or issue it is linked to. However, you can drill into the filter or issue (open JIRA from Confluence) and prioritize directly in JIRA using stack rank/ order, priority, or some other mechanism of your choosing.
Is Confluence KCS V-6 certified?
Asked by Libby Healy:

I am in the beginning stages of researching a knowledge management solution and would like to find one that supports Knowledge Centered Service (KCS) and is V-6 certified. Is Confluence certified or considering securing this certification from the Consortium for Service Innovation?


Answers:
author: Shannon S
body: Hi Libby,

While Confluence is not a verified tool of the KCS methodology it is still a great tool to leverage these types of continued knowledge centered support repositories. I have linked our [5 steps to knowledge-centered support (KCS?)](https://www.atlassian.com/it-unplugged/knowledge-management/get-started-with-knowledge-centered-support)so that you can see how Atlassian supports KCS as a process of continuous improvement.

I have also linked our [Trust @ Atlassian](https://www.atlassian.com/trust) which will be a great resource to see Atlassian's certification and compliance policies.

Please let me know if you have any additional questions!

Regards,

Shannon

comments: author: Libby Healy
body: Hi Shannon,

Thank you for your reply! I am familiar with Confluence and the knowledge capture capabilities, but I an having difficulty finding information on how I can implement the KCS licencing model (Candidate, Contributor and Publisher) as well as the article confidence attributes (WIP, Not Validated and Validated) that are integral to a successful KCS program. Can you point me to some documentation that would describe how to set these up?

Thank you,

Libby


author: Daniel Eads
body: Hey Libby,

Many people use an [add-on called Comala Workflows](https://marketplace.atlassian.com/apps/142/comala-workflows?hosting=server&tab=overview) to define states and work through them. The add-on comes with a few built-in workflows and also lets you create your own.  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/39595i0C677263BD221929/image-dimensions/478x305?v=v2 "image.png")

Additionally (as seen in this screenshot) you can set specific approvers for certain states. The status of each document is shown up at the top and you can even set visibility for drafts that haven't reached approval yet or mark them for follow-up if they become stale. It sounds like this may be useful to you!

Cheers,  
Daniel


author: Libby Healy
body: Hi Daniel,

This looks like it would work! I will check it out. Thank you both for your help.

Libby
How do I edit visual elements of a board
Asked by ????????? ??????????:

Hello. How to make a link to the element of the document by which you can view this element on another resource?


Answers:
author: Shannon S
body: Hello,

Can you clarify exactly what it is you're trying to do? Do you want to show a Confluence page on a Jira board, for example, or are you trying to accomplish something else?

If you can describe exactly what you want to happen, we can help you with that.

Please also let us know your application version.

Regards,

Shannon
???????? ? ?????????? ????????? ?????
Asked by Maksim:

??? ????????? ????????? ?????? atlassian-confluence-6.12.2-x64 ????????? ????????, ????? ?? ?? ????? ????????? ????????? ??????????????. ???????? ? ????????? ?? ????????, ?? ?? ????????. ??????????? ???? ?????????? ??? ?? ???????? ???????????? ??? ? ?? ??????????????. ??? ?????????? ?? ???????????? ????? ?????? ??????? ??? ????? ???????? ?????-?? ??????. ?????????, ?? ?????? ?? ?? ? ?? ?? ??? ??????????.

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[![logo](http://tsv810:8090/images/logo/confluence_48_white.png "Confluence")](http://tsv810:8090/)System Error {#toc-hId-1849697116}
-------------------------------------------------------------------------------------------------------------------------------------

A system error has occurred --- our apologies!

For immediate troubleshooting, consult our **[knowledge base](http://confluence.atlassian.com/display/CONFKB/Confluence+Knowledge+Base+Home)** for a solution.

If you would like to receive support from Atlassian's support team, ask your **[Confluence administrator](http://tsv810:8090/contactadministrators.action)** to create a support issue on [Atlassian's support system](http://support.atlassian.com/) with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. a copy of the error and system information found below
3. a copy of the application logs (if possible).

Your Confluence administrator can use the **[support request form](http://tsv810:8090/admin/raisesupportrequest.action)** to create a support ticket which will include this information.

We will respond as promptly as possible.  
Thank you!

[**Return to site homepage...**](http://tsv810:8090/)

The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.   
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

### Cause {#toc-hId--898973350}

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set  
at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

### Referer URL {#toc-hId--1708319976}

Unknown


Answers:
author: Maksim
body: topic off

comments: author: Podporin Iven
body: ? ? ??? ???????? ?? ?????
Add a Picture to the Header
Asked by serc:

Hi guys,

im trying to add to the PDF Layout (Header) a picture but it doesnt work. Always get the Problem that the picture is not at the right upper side.


Answers:
author: Kevin W
body: I have the same problem. I want to have a picture left and a text on the right.  
I used Global PDF Template and added some html css script at the end.  
Can anyone help me with this?

\<!doctype html\>

\<html\>  
\<head\>  
\<meta charset="utf-8"\>  
\<style\>  
#Logo-right {  
padding: 1px;  
position: absolute;  
background-repeat: no-repeat;  
top: 5px;

}

\</style\>

\<center\>  
\<div id="Logo-right"\>  
\<!-- W:7481 px H:763 px for image --\>  
\<img src="https://image ...." align="top"/\>  
\</div\>  
\</center\>  
\</head\>  
\<body\>  
\</body\>  
\</html\>
How are recipients of "request access" emails determined?
Asked by Michael Hofmann:

On <https://confluence.atlassian.com/doc/page-restrictions-139414.html> under the header "Request access" it is said that "Confluence will send an email to up to 5 people most likely to be able to grant you access."

Does anyone know how these email recipients are determined exactly?


Answers:
author: Krisztian Kovacs
body: Hi [@Michael Hofmann](/t5/user/viewprofilepage/user-id/1531238),

I'd imagine that would be people with edit rights for this particular page and probably the space admin(s) and/or confluence-administrator(s).

Does that make sense?