youngmon/atlassian-qna huggingface dataset:
How to edit read only users in Confluence
Asked by Mark Hodge:

I have some users in confluence that are marked as "read only" when I browse users. I would like to be able to modify these account but I can't seem to figure out why. Most I would like to disable as to not count towards our user limit, however when I click disable the system responds with User "xxx" could not be disabled. The directory may be read-only.

Otherwise, I have one user that has somehow become read only overnight it would seem. I would like to re-instate his account to allow his regular editing permissions. However I see can't seem to find a way to do this either.

I can edit details, but this is only the user's name and email etc...

We are using confluence 3.5.

Thank you in advance,

Mark


Answers:
author: BernardoA
body: If the directory is delegated, I guess it might be related to this bug:

<https://jira.atlassian.com/browse/CONF-22337>


author: Jobin Kuruvilla [Adaptavist]
body: are those users coming from LDAP or an external user directory? If so, try removing the unwanted users from the confluence-users group.


author: Mark Hodge
body: Most come from our Jira Server, a few from the confluence internal directory.

The users are already removed from the confluence-users group and when I add that user group (in jira because confluence won't allow me to edit) it doesn't seem to change anything (i.e. they are still read only).

thanks

comments: author: Jacques Basson
body: I am experiencing the same problem any help atlassian???


author: Gregory Mace
body: I am having a similar problem, I have disabled users, they have been removed from jira, but still show up in confluence. I've 'syncd' the user directory. The disabled users are counting against our license and I can't get rid of them. Any help atlassian?


author: AnnWorley
body: The queries on this page can track down the directories the users are in: [How to get a list of active users counting towards the Confluence license](https://confluence.atlassian.com/confkb/how-to-get-a-list-of-active-users-counting-towards-the-confluence-license-298978076.html)

It is common for external directories like Crowd, JIRA or LDAP to be read-only in Confluence. Please see [Managing Multiple Directories](https://confluence.atlassian.com/doc/managing-multiple-directories-229838494.html).

[@Gregory Mace](/t5/user/viewprofilepage/user-id/1029585) It sounds like your users originate in LDAP and are disabled there, are removed from JIRA as expected but remain in Confluence. Do you have an LDAP User Directory defined in Confluence or does Confluence get it's users from JIRA?


Tags: read-only
Want a log of user activity.
Asked by ronald.reeder@servexternos.repsol.com:

Want to know what a user viewed or downloaded in the past 30 days.

User had access to a wiki (confluence) project that they should not have.


Answers:
author: NikE
body: With Confluence OnDemand, the only access logging is the apache access log, which is only going to show you the IP address of those who accessed your instance. It sounds like this user has legitimate access to at least part of your instance, so this probably won't be of any benefit.

If this would be of any help for you, just submit a[support request](https://support.atlassian.com "Support Request") and we will send the log over right away.


Tags: cloud

confluence-cloud
information distribution with hard user feedback "with have read button"
Asked by Dirk Bromberg:

Hi,

we want to share informations (conflucence pages) to users (share as mail...) and have a function to see how have read it and how not.

Is there a way to get this? plugin?

Thanks!


Answers:
author: StaceyA
body: Here you go <https://plugins.atlassian.com/plugin/details/28637>. It shows who has visited the page and how many times.

comments: author: Dirk Bromberg
body: Hm,

the link shows random pages?

... what is the name of the plugin?


author: Remo Siegwart
body: It's called [Viewtracker Plugin](http://www.bitvoodoo.ch/plugins/confluence-viewtracker-plugin.html) and the link should be: <https://plugins.atlassian.com/plugin/details/28637>


author: StaceyA
body: Sorry about that! The link text was right, but I copy pasted it wrong for the actual redirect. :)
Noifications are not sent via email
Asked by wajdhaikal:

all settings are set and sill I can not get any email notification to any update or ticket creation via email.

What could be he problem?

where should I check?


Answers:
author: Jobin Kuruvilla [Adaptavist]
body: When you say 'all settings are set', do you mean the mail server is created? Have you also assigned a notification scheme to the project and added roles/groups etc to the relevant notifications?

<http://confluence.atlassian.com/display/JIRA/Configuring+Email+Notifications>

Anyone else getting the mails? One thing people confuses is when people doesn't get mails for their own changes. You can configure that in your profile.

comments: author: wajdhaikal
body: it is ok, yes all was created and email configuration is ok. Now is solved it was a permission scheme create issue permissionfor the project lead.

Thank you.


Tags: notification

email
How can i pull data from Accept360 system to confluence 4.0 page
Asked by Santosh Kamlapure@cybage.com:

Hi,  
Please let me know How can we pull data from Accept 360 system to confluence 4.0 page.

We want to Sysnc some databetween Accept 360 and Confluence. And save data from confluence to accept360.

Thanks,  
Santosh K.


Answers:
author: Renjith Pillai
body: You could pull out the data from Accept 3600 using soap and again use confluence command line to update the confluence pages.

comments: author: Santosh Kamlapure@cybage.com
body: Hi Renjith,

Thank you for the guidance. We are searching on how to use SOAP with Accept 360 to pull data but we did not find any helpful link.

Can you please share any such link where we will find out how to fetch data from accept360 and show on any page. This will be a great help.

Thank you.

Santosh


author: Andrew Frayling
body: Hi Santosh, does this help <http://help.accept360.com/download/attachments/10944514/Accept+Requirements+API+v6.1.pdf> ? Andrew
Accessing SharePoint 2010 pages from Confluence - security
Asked by Metricus:

I need to be able to access SP 2010 pages from confluence. I've tried the connector and it lists the libaries/lists OK, but prompts for UID/PWD everytime a link is clicked. My SP 2010 server is NTLM/Active Directory/HTTPS. Confluence and SharePoint are on completely different networks (both hosted).

Without using anonymous SP authentication, how can I create an environment where I can seamlessly logon to SP pages from Confluence?

Thanks in advance

Ian


Answers:
author: Joe Clark
body: Hey Ian,

The Confluence SharePoint Connector doesn't have any built-in support for displaying SharePoint pages - it only does lists and libraries.

Are you able to configure seamless authentication at the desktop/browser level for your users? That way they won't get prompted for a username and password by SharePoint.

comments: author: Metricus
body: Hi Joe. Thanks for the reply. Unfortunately I can't configure the authentication at the desktop level as there's likely to be thousands of users :-) Basically, there's a company in the US that has a hosted Confluence wiki environment. They want to be able to seamlessly access pages on my SharePoint 2010 Enterprise hosted site (different hosting provider). I'm reasonably technical in terms of SP/SQL development etc and managing SP site collections, but not so good on the internet security/authentication side of things. Any help would be appreciated

Ian B.


author: Joe Clark
body: I'm not sure there's any way to accomplish this without turning on anonymous authentication on your SharePoint site. I don't think there are any good SSO solutions built-in for SharePoint that will work across the wider Internet.


Tags: sharepoint
How do you change the default text on the Page Not Found/Not Permitted?
Asked by Christ Christ:

We have certain areas that are restricted in our Confluence site. At times, the link to a restricted page appears on a parent / navigation page. If a user who doesn't have access clicks the link, the user gets a Page Not Found error. We would like to edit the default text on that page to explain that the page exists but the user does not have permission to view it. If the user requires permission, they must contact "so and so" to obtain access.

Does anyone know of a way to do this?


Answers:
author: David at David Simpson Apps
body: Build a partial language pack. Details here: <http://davidsimpson.me/2009/11/04/changing-boilerplate-text-in-confluence/>

comments: author: Christ Christ
body: Thanks, David. We just launched Confluence for our company and left the default text. When we have some time, I will have the team try out your suggestion.


author: David at David Simpson Apps
body: Browse to **Confluence Admin \| Look \& Feel \| Custom HTML**

In **At the end of the HEAD** paste:

```
<script>  AJS.toInit(function(){    AJS.$('body.login').find('a[href$="language=en_GB"]').text('English (British)');  });</script>
```


Tags: permission
JIRA changelog into confluence
Asked by frank vandebergh:

Hi,

I want to publish the JIRA change log for a project ( Closed issues grouped by each version ) into confluence. Ideally it should be a "live" query similar to the "Jira Issues" plugin. It seems there's no easy way to do this ? What would be the best way to do this ?


Answers:
author: Renjith Pillai
body: Create a filter in Jira that lists all the issues which is of interest to you.

Use the Issue Statistics gadget of Jira (selection version for the statistics) within Confluence. See the link how to use Jira gadgets in Confluence.

<http://confluence.atlassian.com/display/DOC/Adding+JIRA+Gadgets+to+a+Confluence+Page>


author: Bob Swift (personal)
body: Just construct the sql query you want against the jira database and use the [Confluence SQL Plugin](https://studio.plugins.atlassian.com/wiki/display/SQL).


Tags: jira
Table referenced via include or excerpt include macro appears as WIKI markup
Asked by Martin Bruegel:

I have a table on a page defined using WIKI markup.

However, when I reference the table via the include or excerpt-include macro it not rendered and the WIKI markup is displayed.

How can I get a table to render that is referenced via an include macro?


Answers:
author: Martin Bruegel
body: Addendum to my original posting...

The table renders OK with excerpt include if it is not included under an excerpt macro...

Example:

```
{excerpt-include:page with table}  -- table renders OK{excerpt}{excerpt-include:page with table}  -- table renders as WIKI markup{excerpt}
```


author: Martin Bruegel
body: Addendum to my original posting...

The table renders OK with excerpt include if it is not included under an excerpt macro...

Example:

```
{excerpt-include:page with table}  -- table renders OK{excerpt}{excerpt-include:page with table}  -- table renders as WIKI markup{excerpt}
```


Tags: excerpt

include

table
I have a page that jumps to the bottom every time it opens. How do I stop this?
Asked by Skye Barcus:

We have a page on our Confluence Wiki that opens with the page already scrolled to the bottom. I checked the markup and don't see any anchors. How can I make this page always open to the top like normal?


Answers:
author: Jeremy Largman
body: Sounds like you might have some embedded code with some funky javascript. Here's my suggestion: copy the page somewhere in a different space, then cut the page in half until you identify the exact snippet that's the problem. It's a guess and check method. I suspect you'll find a macro that's responsible specifically. If you do, repost here and we can try to hone in.


Tags: cloud

confluence-cloud
Plugin for page navigation
Asked by Chris Tybur:

There is a [plugin](https://studio.plugins.atlassian.com/wiki/display/NAVI/Navigation+Plugin "Plugin link") within the Confluence ecosystem that provides a means of navigating between sibling pages by putting links at the bottom of a page. The specific macro is named {scrollbar} and renders like this:

![](../../upfiles/4423_1.jpg)

It has not been updated in some time and is not listed as being compatible with Confluence 4.

We used this macro quite a bit before we upgraded our wiki to version 4, and now it seems to be causing some minor issues with certain pages. My question is, does anybody know of a similar plugin within the ecosystem that allows for easy navigation to adjacent pages, regardless of theme, and is compatible with version 4?


Answers:
author: Bob Swift (personal)
body: Have you documented your issues with the provider (Customware in this case)? I use this all the time and have not noticed any issue.


Tags: app

navigation
Possible to Convert Hyperlink with Illegal Characters?
Asked by Phillip Ponzer [Cprime]:

In our MediaWiki server, we have hundreds of hyperlinks that have illegal characters in the URL.

Specifically, the illegal characters are:  
/  
:  
;

Is there any work-around or process for getting these hyperlinks imported into Confluence without making them unusable?


Answers:
author: Phillip Ponzer [Cprime]
body: I explained my full solution to this issue here:

<https://answers.atlassian.com/questions/31829/confluence-support-non-http-ftp-hyperlinks/33434>


author: Phillip Ponzer [Cprime]
body: Turns out escaping the illegal characters with back-slashes (\\) works very well.

i.e.  
colon = \\:  
semi-colon = \\;  
forward-slash = \\/


author: Phillip Ponzer [Cprime]
body: Can't use the HTML equivalent, since it also contains illegal characters... currently looking into URL encoded characters (since this is a URL).

i.e.  
colon = %3A  
semi-colon = %3B  
forward-slash = %2F


author: Phillip Ponzer [Cprime]
body: Would it workable to replace those illegal characters with the HTML equivalent?

i.e. replace : with \&#58;


Tags: link

universal-wiki-converter
Upgrading Confluence 2.10.3 to Confluence 3.5.13 (should the database be a different size)
Asked by Jaime Romaguera:

We are upgrading our confluence 2.10.3 server to Confluence 3.5.13

Confluence 2.10.3 is using oracle 10.x database. Where out new confluence 3.5.13 server is running on Oracle 11g.

The DBA has notice the database sizes are different between the two servers. Confleucne 2.10.3 databse size is 15+ Gb and 3.5.13 is 5Gb+.

Just wondering if this normal, or because of the uprade the database has strunk?

Are there scripts to check that no information has been lost due to the confluence upgrade?

Many thanks for any advice.

Regards

Jaime


Answers:
author: Michael S
body: We have a .jsp file to find missing attachments here: <http://confluence.atlassian.com/x/IRQD>

Otherwise I'm not aware of any other scripts. In general you'll want to check that your old content (pages, comments, blogs) is accessible and editable, and that you can add new content. Also try searching for old content -if you can't find it it may just need a reindex.

As long as the functionality is there and you're not missing any content I'd say you'll be fine :)
Edit in office link is not working in Confluence
Asked by Rumceisz:

Hi All,

not sure if somebody posted yet, but I have the following problem:

in Confluence I'd like to open my attached Word document to edit and after authorisation, an empty(!) document comes up. I use Win XP.

Have you any suggestions why we meet this problem?

Thanks in advance!

Rumceisz


Answers:
author: Joe Clark
body: Hi,

There may be a number of reasons why this is not working for you. Firstly, there are a couple of registry settings in Windows XP that can prevent Office from opening documents via WebDAV.

Check the value of the **'OpenDocumentsReadWriteWhileBrowsing** ' registry key: <http://support.microsoft.com/kb/870853>

And the value of the **'UseBasicAuth'** registry key: <http://support.microsoft.com/kb/841215>


author: Mihai Tanasescu
body: hi guys,

what about this feature working under Mac OSX ?

So far I've tried with Safari, Firefox, Google Chrome...nothing works:(


author: NielsJ
body: I once made the experience that the WebDAV stuff has very high demands. In my case the context path of Confluence was not empty and WebDAV didn't work...

comments: author: Joe Clark
body: Unfortunately Microsoft has a poor track record of releasing WebDAV clients with a number of crippling bugs. Have a look at <http://greenbytes.de/tech/webdav/webdav-redirector-list.html> and <http://greenbytes.de/tech/webdav/webfolder-client-list.html> for a depressingly comprehensive list.

The particular problem you mention about context paths is unfortunately a bug in the Microsoft WebDAV client, which assumes that the root path of the server is WebDAV aware. :-(


author: NielsJ
body: Thanks for this explanation!


author: Christian Czaia _Decadis AG_
body: Have you tried to install this fix from Microsoft? That's what helped us...

<http://support.microsoft.com/kb/2123563>

comments: author: Rumceisz
body: Hi Christian,

I tried but it'doesn't work. The problem is still exist.

Any suggestions?


author: Christian Czaia _Decadis AG_
body: My next bet would have been the registry settings like Joseph said. We actually had to manually set the UseBasicAuth value.


Tags: edit

ms-word
How do I merge users and groups in Jira and Confluence?
Asked by Kris W:

We use both Jira and Confluence and started using them before the closer user integration features of the most recent versions.

Now we'd like to enable users to use a single sign-on and have the same account in both apps.

I've set up Jira and Confluence to use the same (Jira) User Directory and to be trusted apps. However, the confluence-users and confluence-administrators group in Jira do not correspond to the same groups in Confluence.

I logged into Confluence as an administrator and tried adding a Jira admin user to the confluence-users and confluence-administrators groups, but I got an error message:

Failed to modify group memberships.

Questions:

How do I merge the users in the Confluence directory into the shared Jira directory?

Once I've done that, how do I add them to groups within Confluence?

How do I make sure the confluence-users group in Jira is the same as the confluence-users group in Confluence?


Answers:
author: Gregory Sudderth
body: 1) You can use something like OpenLDAP and point them both at it

2) You can make Confluence use JIRA's users (but you'll have to fixup your content afterwards):

<http://confluence.atlassian.com/display/DOC/Connecting+to+Crowd+or+JIRA+for+User+Management>

3) Buy Crowd :)

G.

comments: author: Kris W
body: Client wanted single sign-on so turns out Crowd was required.


Tags: jira

user
I need to restrict my restrictions on a page
Asked by David Yu:

Here's a use case I just encountered. How does one allow editing of a page, but not allow users to modify the page's restrictions? Another requirement is I don't want to completely disable page restrictions for other pages within the space.

It seems a bit weird that if creator A authors page, and grants read to user B, user B can remove the view permission to creator A.

I've searched [jira.atlassian.com](http://jira.atlassian.com) and the classic forums but didn't come up with anything.


Answers:
author: SarahA
body: Hallo David

You can set the space permissions to allow/disallow the editing of page restrictions. Here's the documentation:

<http://confluence.atlassian.com/display/DOC/Assigning+Space+Permissions>

I hope this helps!

Cheers, Sarah

comments: author: David at David Simpson Apps
body: Sarah, you're a proper wiki ninja. Treat yourself to a chocolate.


author: David Yu
body: Thanks Sarah, but it doesn't quite work because I need to allow users to restrict pages. I just don't want them to remove restrictions on another page that they didn't author.

For example, I have a very private document and a user can accidentally just add confluence-users to the View permissions without my knowledge. But I want to allow this user to edit the content of my page.


author: SarahA
body: Hallo David

Ah, I see. I can't think of any way to restrict the permissions to the person who authored the page. You can restrict the "restrictions" permission to a given group. For example, you can say one group of people can add/edit pages but not restriction permissions, and another group can add/edit and also restrict permissions. But none of the Confluence permissions allow you to distinguish between person who originally wrote the page and any other author.


author: David Peterson
body: There's nothing built in that allows it. Basically 'edit' permission gives 'edit permission' permissions also. The only workaround I can think of would be to create a custom theme that checked it the current user was the creator and hid the 'permissions' section of the edit page manually. Definitely a hack, and has some limitations. You would probably want to allow confluence admins to still modify permissions, in case the original page creator's account was closed/deleted for whatever reason.


Tags: restriction
Looking for user experiences running AntiVirus to Scan Attachments
Asked by Doug Wieland:

We're exploring confluence server configurations and want to use AV software to scan attachments.

I'm looking for advice/experience in setting up AV software for that purpose.

Example questions I have....

* What is your confluence setup? single server, cluster, specs of server?
* What are you scanning?
* Location of the data you're scanning, network, local?
* How frequently are you scanning?
* Are you running the AV application locally on the confluence server?
* Are you experiencing performance issues?
* Any tuning tips? etc.


Answers:
author: Sherif Mansour
body: Hi Doung,

I haven't ran into many customers that are doing this. We did have a feature request for this: <https://jira.atlassian.com/browse/CONF-4731> but we received very little taction for it and don't consider it to be as strategic. You might want to reach out ot one of our partners (linked off the ticket) if you are looking into something like this. They may have implemented something similar for customers.


author: SimonS
body: Answer from [Tim Brigham](http://serverfault.com/users/90351/tim-brigham) via ServerFault:

I don't bother when running an internal wiki or when using a Linux box. I should probably use clamav on the upload folder...

If I were running a publicly available instance on a Windows box I would set it up just like any other web server. For the attachment folder set up the scans on write and a rare (weekly, monthly, etc) full scan and do a scan on each write.


author: SimonS
body: I posted this question on Server Fault, just in case:

<http://serverfault.com/questions/354358/confluence-looking-for-user-experiences-running-antivirus-to-scan-attachments>

-Simon