youngmon/atlassian-qna huggingface dataset:
Why are some people in confluence showing up as Anonymous when they have accounts
Asked by Jasen Sparacino:

We don't allow anonymous acces to our confluence. All accounts are in Active Directory. Other accounts are showing fine. I can't figure out the differences between the one that are working correct and the ones that aren't.


Answers:
author: Jasen Sparacino
body: We switched to direct Active Directory and this has stopped being an issue.
Click to copy in confluence
Asked by Sunil Veeramuthu:

The title says it all. Is there a way I can have a button alongside a code snippet on click of which the contents of the snippet will be copied to the clipboard?


Answers:
author: NotTheRealStephenSifersNOPENOPENOPENOPE
body: looks like someone has already asked a similar question, see if this helps:

[](/questions/14745/box-to-copy-code-embed-html-or-javascript-in-confluence)<https://answers.atlassian.com/questions/14745/box-to-copy-code-embed-html-or-javascript-in-confluence>

comments: author: eskensberg
body: the link is broken, is there a solution?


author: Curzon Dax
body: Anyone? :-)


author: Rounak Datta
body: I think a quick way could be to use Code boxes for the portion of copy-able text. The code-boxes are inherently having the copy-to-clipboard inherently.![DZ0pE5o](https://community.atlassian.com/t5/image/serverpage/image-id/113175i5D5E2E3F9106EB2C/image-size/large?v=v2&px=999 "DZ0pE5o")
Dynamic variables in JQL
Asked by Josh Oeltjen:

In Confluence we are pulling in Jira data to multiple locations on the same template page. Rather than have to add the same JQL filters to every location on the page I'd like to enter the filter parameters once on the page and have the JQL read it. Has anyone done this before and able to explain how?


Answers:
author: Felix Grund (Scandio)
body: You might want to look at the Plugin [PocketQuery](https://marketplace.atlassian.com/plugins/de.scandio.confluence.plugins.pocketquery) which enables you to connect to any SQL database (also your JIRA database). You can maintain a set of SQL queries that can have dynamic parameters in Confluence admin and execute them using a Macro. The plugin is free and there's some "get started" documentation [here](http://www.scandio.de/en/atlassian-en/plugins/pocketquery/pocketquery-documentation/).


Tags: confluence-administration
Edit Heading directly
Asked by Florian Obradovic:

Is there an option or what I can use while viewing a page, navigate to Heading 3 \< click edit, the editor opens and jumps directly to the correct postion in the document?

I'm coming from DokuWiki - [](https://www.dokuwiki.org/section_editing)<https://www.dokuwiki.org/section_editing>

![](../../../upfiles/Capture_191.PNG)


Answers:
author: tddias
body: I came to Confluence from Media Wiki and I really miss this feature.

I'd say it's essential.

Is it in Confluence's Roadmap?


Tags: editor
Metadata is missing from all user macros
Asked by Bimmel:

We're evaluating Confluence 5.4 for an upgrade and I encountered a problem where all (not some but all of them) of our user macros throws the "no macro metadata" error message in the macro browser.

Has this happened before? Did we miss something in our setup or cloning processes?

Thanks!


Answers:
author: Bimmel
body: Yes, the information in [](/questions/216979/default-macro-metadata-provider-is-disable-after-upgrade-to-5-2-3)<https://answers.atlassian.com/questions/216979/default-macro-metadata-provider-is-disable-after-upgrade-to-5-2-3>was the solution:

1. Stop Confluence.

2. Execute this SQL command:

```
select * from BANDANA where BANDANAKEY='plugin.manager.state.Map';
```

3. Save the contents of BANDANAVALUE, just in case you need to rollback.

4. Execute this SQL command:

```
update BANDANA set BANDANAKEY='' where BANDANAKEY='plugin.manager.state.Map';
```

5. Restart Confluence.

Thanks to Mark Ellevsen for the find and post!

comments: author: Joe Clark
body: Nice work! :-)


author: Joe Clark
body: Make sure that your user macros have an appropriate pre-amble that defines how they should display in the macro browser. This usually involves making sure the input parameters for the macro are defined in a comment section.

This Knowledge Base Article has some more information: [https://confluence.atlassian.com/display/CONFKB/'No+Macro+Metadata'+Errors](https://confluence.atlassian.com/display/CONFKB/%27No+Macro+Metadata%27+Errors)

comments: author: Bimmel
body: All the macros were working just fine in 5.1. They have all the properly defined parameters.

Thanks for clarifying my question.


author: Bimmel
body: Additionally, on the User Macro page (admin console), I see the following error message:
> There are user macros without any metadata configured in their template. They have been highlighted below. For these macros to be available for use in content they require parameter information. See the [Guide to User Macro Templates](http://docs.atlassian.com/confluence/docs-54/Guide+to+User+Macro+Templates).

The funny thing is that none of our user macros are marked with the warning icon.


author: Bimmel
body: Furthermore, when I create a new user macro from scratch and follow the User Macro Template guide or create a "hello world" macro, I still get the same error.


author: Anne EQS
body: The comment [#comment-272732](https://jira.atlassian.com/browse/CONF-22969?focusedCommentId=272732&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-272732) solved it for me (on 5.8.5):

<https://jira.atlassian.com/browse/CONF-22969>


author: Bimmel
body: I'm wondering if this is related:

[](../216979/default-macro-metadata-provider-is-disable-after-upgrade-to-5-2-3 "https://answers.atlassian.com/questions/216979/default-macro-metadata-provider-is-disable-after-upgrade-to-5-2-3")<https://answers.atlassian.com/questions/216979/default-macro-metadata-provider-is-disable-after-upgrade-to-5-2-3>
How to assign work to my users
Asked by Sushil Sadh:

How do i assign work to my user and how my user will submit

How to enter attendance report here.


Answers:
author: Danny Coleman
body: Sushil,

The page Ryan linked to is a great resource. In short, if you'd like to use Confluence for task management, you'll want to edit the appropriate page to insert the "Task List" macro. This will allow you to create a list of tasks that can be checked off as they're accomplished.

To assign these tasks to a user, simply reference "@username" in the task description. That'll send the user a notification and put the task in their Workbox, which is the little icon next to their profile pic in the top bar. That's where they'll be able to access all of their currently assigned tasks.

And finally, a question for you - what exactly do you mean about entering an attendance report? If you can provide a little more detail about what you're trying to do, we can probably guide you to a solution.

Hope this helps!


author: ryan goodwin
body: Hi Sushil,

Have a look at [](https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence)<https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence>


Tags: confluence-administration
Error on line 118 with JIRA macro in Confluence:
Asked by Glib Shamal:

I get this error  

|---|------------------------------------------------------------------------------------------------------------------------------------------|
| 1 | `Error on line ``118``: `The element type "meta" must be terminated by the matching end-tag "\</meta\>".\<br/\>class java.io.IOException |

while trying to add list of JIRA issues using JIRA macro in Confluence

What does this error mean?


Answers:
author: ryan goodwin
body: Hi Glib,

See this answer post, should point you to the resolution:

[](/questions/115251/jira-macro-does-t-work)<https://answers.atlassian.com/questions/115251/jira-macro-does-t-work>


author: Glib Shamal
body: Thanks! I\`ve copeed XML link, now avrething is ok.

comments: author: ryan goodwin
body: No worries! glad that worked out.


Tags: confluence-administration
Why do I have to set up my entire MySQL installation as InnoDB?
Asked by Daniel Grimes:

Installation, connecting to MySQL database; Why do I have to set up my entire MySQL installation as InnoDB? Couldn't I just set up the stash database as InnoDB? Am I missing something?I'm not installing Stash if I have to convert my existing databases to InoDB.


Answers:
author: Andris Grinbergs
body: You don't need to make MySQL installation InnoDB - Just the Stash DB.

Just add "ENGINE = InnoDB" for create database SQL query.

<https://confluence.atlassian.com/display/STASH/Connecting+Stash+to+MySQL>


author: tier-0 grump
body: It's fine to do that in JIRA, can't see why not in Stash either, as long as you make sure the tables created in the Stash DB will use InnoDB I can't see a problem.
A user is getting "You have not been granted access to Confluence" error
Asked by rovingshoe:

One of the users is getting an access error when attempting to access the wiki ([](http://rovingshoe.atlassian.net/wiki)<https://rovingshoe.atlassian.net/wiki>). I believe all of his access permissions are identical to the other users.


Answers:
author: ryan goodwin
body: Hi Dan,

If you have admin access, have you verified that the user exists and has the proper group memberships as described here to access your OnDemand instance?

[](https://confluence.atlassian.com/display/AOD/Managing+users)<https://confluence.atlassian.com/display/AOD/Managing+users>


Tags: cloud

confluence-cloud
Help with Error http 500 on confluence
Asked by david martin:

I have recently moved stood up a test system " a virtual copy of production" The jira system works fine after this but I get the http 500 error page. I have deleted the plugin cache directories and run chown -R confluence. confluence on all the directories where the system is housed to make sure permissions are correct. I have also started the sytem as confluence and as root. but still get the same error. Here is what the atlassian_log shows :

2014-04-02 07:14:38,641 WARN \[http-8090-1\] \[atlassian.confluence.status.SystemErrorInformationLogger\] writeToLog No SystemInformationService could be retrieved from the Container.  
2014-04-02 07:14:38,642 INFO \[http-8090-1\] \[atlassian.confluence.status.SystemErrorInformationLogger\] writeToLog  
Build Information: Can't retrieve build information - no SystemInformationService available.  
--------------------------  
Request Information  
--------------------------  
URL: [https://confluence-test.jjd.com/500page.jsp\<br\< a=""\>\>Scheme: https
Server: confluence-test.jjd.com
Port: 443
URI: /500page.jsp
Context Path:
Servlet Path: /500page.jsp
Path Info: null
Query String: null
--------------------------
Attributes
--------------------------
javax.servlet.forward.request_uri: /
javax.servlet.forward.context_path:
javax.servlet.forward.servlet_path: /index.action
javax.servlet.forward.path_info: /500page.jsp
os_securityfilter_already_filtered: true
javax.servlet.error.message:
com.opens...
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />](https://confluence-test.jjd.com/500page.jsp%3Cbr)


Answers:
author: david martin
body: I found out that I had also tampered with some proxy setting and that was one of my first issues.


Tags: confluence-administration
one specific user not able to login our confluence sit
Asked by Rinku Saha:

HI,

One user is not able to login our confluence site. we are using confluence 5.1.3. our confluwnce site is using user details through AD.

When i checked the user accountb on Confluence site, i found little different from other ( please refer attached screenshot.

system is alowing me to edit user details, where for other users i found this is read-only.

Please help me ti fix this issue.

Thanks'

Rinku


Answers:
author: Nic Brough -Adaptavist-
body: Sounds like you've added them to a different user directory (the internal one?), so it's not using LDAP for their account, and hence, not picking up the right groups etc.

comments: author: Rinku Saha
body: yes, we adde the user with default group, but till user is not able to login.


author: Nic Brough -Adaptavist-
body: But where did you add the user?


author: Nic Brough -Adaptavist-
body: Virtually identical question asked earlier today - see <https://answers.atlassian.com/questions/279543/set-permission-ondemand>


author: Rinku Saha
body: Hi Andris,

it is not taking user credientials. after providing user credientials its asking again and again.

Thanks'

Rinku


author: Rinku Saha
body: yes we added the user active directory . we used one default group for all user one to login confluence site which is taking care the user details from Active directory. this user after adding into the default group not able to login confluence site.

Thanks'

Rinku


author: Andris Grinbergs
body: What error message appears when user try to login?

Incorrect password? Not allowed?

comments: author: Andris Grinbergs
body: maybe yry to delete user, from internal directory. Then AD account will be used.
How I can find out JAR files for Confluence Extractor API Plugin & Lucene Compatibility Plugin
Asked by Sumit Kumar:

I need to find JAR files for two plugins in confluence

1. Confluence Extractor API Plugin

2. Lucene Compatibility Plugin

Which folder I should look into ?

Thanks in advance

Sumit


Answers:
author: Timothy
body: If you have the source code for Confluence, you should be able to search all XML files for the name of the add on.


Tags: confluence-app
Is it possible to set automatically scrolled toolbar?
Asked by Du?an Juh?s:

When I see a long Confluence page and I would like to start editing it, it is necessery to scroll up for toolbar with edit button.

Is it possible to set toolbar to automatically scroll down, so that it is not necessary to move when editing is needed? How?


Answers:
author: Kirstin Seidel-Gebert
body: Hi Du?an,

I always use the keyboard shortcut "e" for starting the editor.

Cheers,  
Kirstin

comments: author: Davin Studer
body: Keyboard shortcuts are your friend.


Tags: confluence-administration
Search across selected Spaces
Asked by Gary Niemen:

Is it possible to search across selected Spaces? That is, more than one - but not all.


Answers:
author: EddieW
body: I use the "Favoite Spaces" for this function. There is \~6 or so saces relevant to me, so I stared them. Now when I seach I can select "favorite spaces" from the drop down.

Its not the dynamic asect you are looking for I think, but it works if you commonly want to search the same ones.

comments: author: Gary Niemen
body: Thanks Eddie. That is a good tip indeed.
Surveys created in v2.0.2 doesn't work in v. 3.0.2
Asked by Alexander Evert:

After upgrade to 3.0.2 surveys section throws exception:

com.thoughtworks.xstream.converters.ConversionException: java.util.Collections-SynchronizedMap : java.util.Collections-SynchronizedMap ---- Debugging information ---- message : java.util.Collections-SynchronizedMap cause-exception : com.thoughtworks.xstream.mapper.CannotResolveClassException cause-message : java.util.Collections-SynchronizedMap class : com.adaptavist.confluence.survey.model.Survey required-type : com.adaptavist.confluence.survey.model.Survey converter-type : com.thoughtworks.xstream.converters.reflection.ReflectionConverter path : /com.adaptavist.confluence.survey.model.Survey/sections line number : 7 version : not available -------------------------------  
at com.thoughtworks.xstream.core.TreeUnmarshaller.convert(TreeUnmarshaller.java:79)

caused by: com.thoughtworks.xstream.mapper.CannotResolveClassException: java.util.Collections-SynchronizedMap  
at com.thoughtworks.xstream.mapper.DefaultMapper.realClass(DefaultMapper.java:79)

I've able to workaround this issue by downgrading x-stream lib from 1.4.5 to 1.2

Is it safe way to deal with the problem?


Answers:
author: Alejo Villarrubia [Adaptavist]
body: Hi Alexander,

We have already developed a patch for this issue and it will be tested and released to the MarketPlace during the following weeks.

Unfortunately this workaround will not cover every possible scenario so in case you have specific needs, please get in touch with us via our contact-us form (<http://www.adaptavist.com/w/about/contact-us/>) and our support team will be happy to deal with your query.

Thanks and apologies for any inconvenience caused.


Tags: addon-com.adaptavist.confluence.survey
Confluence and web proxy to reach internet and atlassian marketplace
Asked by Sigmund Lundgren:

We use a web proxy to connect to the internet (outgoing).

Read all docs but can't get confluence (latest version) to reach atlassian marketplace. Got Jira to work in that way with the same proxy settings.

For confluence I added the config in both conf/catalina.properties and in bin/setenv.sh (is the later used really? No ref in start-jira.sh)

No success, please help!

Sigmund


Answers:
author: Steve Gerstner [bridgingIT]
body: add this to setenv.sh:

-Dhttp.proxyHost=\<HTTPPROXY\> -Dhttp.proxyPort=\<HTTPPROXY\> -Dhttps.proxyHost=\<HTTPSPROXY\> -Dhttps.proxyPort=\<HTTPSPROXYPORT\> , maybe you need more parameters, if you need a user to access the proxy

Regards

Steve


author: Sigmund Sigmund
body: Got it working now something about port not a number in the log, retyped the port and it work, maybe some trash character somewhere. Thanks


author: Sigmund Sigmund
body: not what I can see logs/catalina.out?

comments: author: salehparsa
body: Hi Sigmund

What you can see on your \<confluence-home\>\\logs\\atlassian-confluence.log ?

Do you have following error on your managed add-ons page?

```
The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server
```

Cheers

Saleh


author: Sigmund Sigmund
body: I use this in setenv.sh -Dhttp.proxyHost=194.132.252.28 -Dhttp.proxyPort=3128 -Dhttps.proxyHost=194.132.252.28 -Dhttps.proxyPort=3128 -Dhttp.nonProxyHosts='localhost\|172.29.200.122\|172.29.200.0\|172.29.200.25\|esf-jira01' -Dhttp.proxyUser=XXX -Dhttp.proxyPassword=XXXX -Dhttps.proxyUser=XXXX -Dhttps.proxyPassword=XXXX

comments: author: Steve Gerstner [bridgingIT]
body: ok, and what's in your log, are there any exceptions?


Tags: confluence-administration
Team Calendar keeps requesting timzone update - How to stop this
Asked by NickM:

Hi,

We have teams in different timzone and are using team calendars which is very helpful, however every time a user logs in, or reloads the page they are requested to update their timezone.

Does anyone have this similar issue and know how to stop it?

Any info would be great.


Answers:
author: Deividi Luvison
body: By any chances the issue you are facing with Team Callendars plugin is similar to the one showed in this KB?

If it is please check for the listed resolutions methods.  
Thanks and Regards,  
David\|Atlassian Support


author: Deividi Luvison
body: By any chances the issue you are havving with TC are the same in this KB?

If it is please check for the listed resolutions methods.  
Thanks and Regards,  
David\|Atlassian Support


Tags: confluence-administration
Grant anonymous access to individual pages
Asked by rogerbirkeland:

Hi,

We have a Confluence wiki space that is _mostly_ for registered users within our organization. I have no way myself to change the user database.

I do want to share _some_ information to everyone, but I can't set the whole space open. So, I can't find anywhere where I can _add_ access to an individual page, just individually restrict access on individual pages.

Is it so that to gain what I want (give access to anonymious users to a couple of pages) I'll have to 1: grant anonoymious access globally for the space. Then 2: restrict access for most pages to registered users/groups?

This will take a while, so I hope there is a work-around somehow?

I have no access to the Confluence database nor user database. I can only add valid users from our userdb to groups in the space.

Best regards,

Roger


Answers:
author: Nic Brough -Adaptavist-
body: As you suspect, you need to open up the space, then secure the pages you want to be hidden.

A trick I've used in a few places - move the "public" pages to another space which is deliberately completely open, and then, where the pages should appear inside a private space, pull in the public one using {include public:mypage}


author: rogerbirkeland
body: Ok. Thanks. It seems a bit costly to have to do all this. I'll look into the {include:}-function
User managements in Confluece
Asked by Ella Z?le:

Hello!

We have purchased a licence with 25 users, but we are also using Microsoft AD as user directory with local groups in Confluence.

How do I manage Confluence users from Confluence admin page?

When I open a particular users profile, there is no check box to activate/disable that account.

Regards,

Ella


Answers:
author: Felix Grund (Scandio)
body: Hi Ella,

this is more a topic of "what users are synchronized from my AD to Confluence". It's not possible to enable/disable accounts, only to control what users are synchronized from AD.

If you have a 25 user license, you must make sure that only 25 users are synchronized from AD to Confluence. This can be achieved by writing an LDAP filter and set it at ConfluenceAdmin \> User directories in the configuration of your user directory.

You can find information on LDAP filters [here](https://confluence.atlassian.com/display/DEV/How+to+write+LDAP+search+filters).

Regards,  
Felix

comments: author: Ella Z?le
body: Thank You, Felix!
Subscribe in Bitbucket with same confluence credintials
Asked by Difikra Admin:

Dears,

I'm a paid customer for Confluence onDemand of team of 5. I want to sign-up for Bitbucket onDemand free service.

Whenever I try to sign-up for the free 5 user account, I get myself the need to fill all the form and not linked to my confluence user, even I have tried to enter the same email and team name but it seems is not able to recognize it and even reject the creation of account as team name is same as mine.

I didn't want to go further than this as I want BitBucket to have my existing Confluence team as team members without the need to add them one by one, and I'm afraid of sign-in issues in the future.

Appriciate your guidance to link me \& my team account with BitBucket.


Answers:
author: aMarcus
body: Bitbucket and OnDemand still presently use different user login bases. We're working on bringing Atlassian ID to both to resolve this issue in the future. For now, your 5 team members will need to setup their own Bitbucket account, then you can add them to your Bitbucket team.


author: Mike Ilnicki
body: Hi There, We have a similar problem. We have a BitBucket setup for our team and want to use the trial version of Confluence to see if it is right for us. Is there still no way of linking the two via Atlassian IDs?


Tags: bitbucket-cloud

cloud

integration

sso
restore data
Asked by Renjith TR:

Hi ,

How to restore the data from old confluence installation directory(old one is not working ) to newly installed confluence in linux


Answers:
author: Nic Brough -Adaptavist-
body: Copy it is the short answer.

Although, if your source confluence is broken, it's quite possible that the config and/or data is damaged or wrong, so it might not help you that much. You probably need to work out what is wrong there before copying data.


Tags: confluence-administration