youngmon/atlassian-qna huggingface dataset:
Can not see all of assigned tasks in the task session of Profile
Asked by ntgiang:

I was assigned a lot of tasks in different working spaces, but not all of them appear in the Task session of my Profile. Anyone can help? Thanks!


Answers:
author: Alex Koxaras _Relational_
body: Hi [@ntgiang](/t5/user/viewprofilepage/user-id/3817836)

Can you verify that the tasks created (and the ones missing) mention you indeed? For a task to be assigned to you you have to be mentioned to that task


Tags: cloud
How do you insert documents as a link?
Asked by Miranda Young:

I am using what looks like a new style Confluence page (created about a week ago) and the link (infinity symbol) no longer allows you add a document. The document add link creates a big icon for the document, and you can't give it a context meaningful name. How do you insert links to documents how you used to (single context sensitive line that is hyperlinked)?


Answers:
author: Shannon S
body: Hello Miranda,

Welcome to Atlassian Community. It's nice to have you join us.

We're currently working on returning this option to our new version of the Confluence editor in the following feature request:

* [CONFCLOUD-65302](https://jira.atlassian.com/browse/CONFCLOUD-65302) *Ability to link text to an attachment in editor*

In the meantime, if you view **... \> Attachments** from the page which contains the attachment, or add the **Attachments Macro** to the page, you'll be able to right-click the attachment name, and copy the URL to the attachment. You can then use this to link any text on the page to your attachment.

Let me know if you have any trouble with that.

Regards,

Shannon


Tags: cloud
err_access_denied accessing migration.atlassian.com
Asked by Owen:

I am looking at migrating a confluence server to cloud, however trying to select the cloud account to migrate to is failing to load.

After I click 'Choose cloud site', the browser attempts to open migration.atlassian.com but receive 'This site can't be reached'

![error.png](/t5/image/serverpage/image-id/87073i3E81788335DE40C5/image-size/large?v=v2&px=999 "error.png")

If I try and login to atlassian.com, I get 'Something went wrong while attempting to validate your credentials.'

The browser console is filled iwth access denied messages:

![error2.png](/t5/image/serverpage/image-id/87074i6249031814018800/image-size/large?v=v2&px=999 "error2.png")

I am traversing an enterprise proxy to get out to the internet. From a private connection, I can login but naturally I cant access our private confluence server from here to do the migration.

Ordinarily if this was our proxy blocking, I would see proxy related messages in here. The fact its giving err_access_denied suggests atlassian is blocking our proxies public facing IPs?


Answers:
author: Shannon S
body: Hello Owen,

Could you let me know if you are still encountering this issue, or if you were able to migrate to Cloud?

The error you are experiencing could be related to your network not being able to connect to the Cloud servers in order to perform the migration. Have you already gone through the [Confluence pre-migration checklist](https://confluence.atlassian.com/cloud/confluence-pre-migration-checklist-1005331552.html)?

In **Step #9**, we advise that you update your firewall and any proxies so they are able to connect to our servers in order to migrate.
>
> ### Update your firewall allowance rules {#toc-hId-1170475722}
>
The migration assistant connects to Atlassian domains in order to run the migration. If any domain gets blocked by either a firewall or a reverse proxy, the migration will fail.  
> Ensure that the domains listed on [Atlassian cloud IP ranges and domains](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html) will not be blocked by any security rules before running a migration. Additionally, allow these endpoints:
>
> * [https://api.media.atlassian.com](https://api.media.atlassian.com/): Enables uploading of attachments
>
> * [https://api-private.atlassian.com](https://api-private.atlassian.com/): Enables communication with Atlassian Migration Platform
>
> * [https://marketplace.atlassian.com](https://marketplace.atlassian.com/): Enables us to check that the migration assistant is up to date
>
> * [https://api.atlassian.com](https://api.atlassian.com/): Enables communication with Atlassian App Migration Platform

If you're still encountering the error, I would recommend making sure that you're not blocking any of those [IP ranges or domains](https://confluence.atlassian.com/cloud/atlassian-cloud-ip-ranges-and-domains-744721662.html) that we require for the migration, as well as the additional endpoints mentioned.

If you get stuck, please let me know!

Take care,

Shannon


Tags: confluence-cloud
I get email from Google search console team about preventing Google from mobile first indexing
Asked by Vinh Le:

Mobile-first indexing issues detected on site pencs.com.au  
To the owner of pencs.com.au:  
Search Console has detected that your property has issues that prevent Google from enabling mobile-first indexing for your site. Most web searches today are done on mobile devices, and the mobile-first initiative aims to improve the user experience on these devices. Google expects to apply mobile-first indexing to all websites in the next six to twelve months.  
We found the following issues on your site when accessed by a mobile crawler:  
Errors  
The following errors were found on one or more pages on your site. These issues can prevent the page or affected images from appearing in search results when Google indexes your site as mobile-first.  
? noindex tag on pages  
A mobile page is blocked from indexing by a noindex directive. Learn how to fix this issue. Sample affected pages or hosts:  
o <https://help.pencs.com.au/display/CG/CAT4+Best+Practice+Collection+by+Record+Prefix>  
o <https://help.pencs.com.au/display/CG/Child+Health+Graph>  
o <https://help.pencs.com.au/display/ds/Pat+Programs+-+Hyperlinks+configuration>  
o Other URLs might exist...  
? Missing image  
The mobile page does not have all the important images that the desktop page has. Learn how to fix this issue. Sample affected pages or hosts:  
o <https://help.pencs.com.au/display/TUG/Health+Care+Homes+App>  
o <https://help.pencs.com.au/display/ADM/General+Data+Category+Mappings+BP>  
o <https://help.pencs.com.au/display/CG/MBS+Telehealth+and+Nurse+Practitioner>  
o Other URLs might exist...  
Note that these issues can be transient in the example URLs provided above; they can appear or disappear, depending on various local circumstances.


Answers:
author: Brian Webb
body: I received the same email/error from our Google search console. Were you able to resolve this?
I cannot find the space
Asked by Prateek Saxena:

Hi, I cannot find my space on Confluence.

I was given admin permissions but when I refreshed, I cannot see the space and it is important for me to get back that space please.

Can someone help?

Thanks,


Answers:
author: Shannon S
body: Hello [@Prateek Saxena](/t5/user/viewprofilepage/user-id/3817613)!

Sorry to hear you've lost access to your space. There are three different methods you can use to try and find your space.

1. See [Navigate Spaces](https://confluence.atlassian.com/confcloud/navigate-spaces-827106200.html) (under the heading **View spaces in Confluence**. Can you confirm with me that each of those methods does not lead you to your space?
2. If not, and if you know your space's key, you can try to access the space directly from the direct URL. For example:

   ```
   https://YOUR-SITE.atlassian.net/wiki/spaces/KEY
   ```

3. If that doesn't work, and you have **Confluence administrator** permissions, you can go to [Manage and Recover Space Permissions](https://confluence.atlassian.com/confcloud/assign-space-permissions-724764762.html). This will help you to recover space admin rights to your space.
4. If you do not have access to the above, I recommend you reach out either to a **Confluence administrator** or a **Site admin** . They will be able to help you recover your space.

Let me know if you have any questions about that!

Regards,

Shannon


Tags: cloud
View full document with changes
Asked by Alex McHale:

I found this help document:

<https://confluence.atlassian.com/doc/page-history-and-page-comparison-views-139379.html>

But it didn't precisely address my need.

Is there a way to view the full document and see the changes inline? (or side-by-side - the key is that you see the full document) Google Docs and other version control systems have this - is there any possible way to accomplish this in Confluence? The only thing I could find shows limited context for each change in the document.

I'm aiming to get our spec process into Confluence (from Google Docs) - but this is a linchpin feature for my boss.

Thank you,

Alex


Answers:
author: Matt Reiner [K15t]
body: Hey [@Alex McHale](/t5/user/viewprofilepage/user-id/3817604)

My team makes the Scroll Documents app, that might help you out: <https://help.k15t.com/scroll-docs/latest/server/compare-versions-168362535.html>


Tags: confluence-server

server
Export sitemap to excel
Asked by Ana Martins:

Hi,

I have the need to export the complete sitemap to excel (or something I can easily convert to excel)

I need to get the full list of all pages of a space with title and url

I am NOT looking for something that will show the space tree on a page (most of the results I find on my searches are to do that)

How can I do this?


Answers:
author: Levente Szabo _Midori_
body: [@Ana Martins](/t5/user/viewprofilepage/user-id/3293878)

What's your goal with exporting the sitemap? What would you like to achieve?


Tags: cloud
Configure Color Palette for Confluence Cloud?
Asked by Tim Johnston:

Is there a way to have more than 7 colors in the color palette in Confluence Cloud? I am trying to figure out where the colors for the color palette are configured. Is the color palette part of the theme? We are using the Default Theme in Confluence Cloud and the colors are very limited. For instance, I would like to have a standard set of primary colors (i.e. Blue) along with several additional colors. Do we need to install a different theme to get more color options?

Is there a way to add more colors to the color palette in Confluence Cloud?

![color_palette.png](/t5/image/serverpage/image-id/87010iE374DD3CECDDA907/image-size/large?v=v2&px=999 "color_palette.png")


Answers:
author: Vero Rivas
body: Hi [@Tim Johnston](/t5/user/viewprofilepage/user-id/3586716)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/Confluence-Cloud-Color-Scheme-Settings-How-do-I-change-the/qaq-p/1321594>

<https://support.atlassian.com/confluence-cloud/docs/change-the-look-and-feel-of-confluence-cloud/>

Cheers


Tags: cloud

colour
How do I edit the text color choices when edit text on a page?
Asked by Nate brown:

Hi,

How do I edit the color choices available for text? I expected to see this under Look and Feel but cannot see that anywhere. There are only 6 undesirable colors available on the standard editor.

Thank you,

Nathan


Answers:
author: Fabian Lim
body: Hi Nate,

Fortunately, they have expanded the colour set. Now you have more options in the new editor :)

![colorus.png](https://community.atlassian.com/t5/image/serverpage/image-id/180682i589A219A53928398/image-size/large?v=v2&px=999 "colorus.png")

cheers


Tags: cloud
How do I set the size of an image in a sidebar or column?
Asked by jimleth:

I have a number of pages with two-column sections, text on the left and images on the right. Before the new navigation took effect, I could adjust the size of the image displayed in the right column (but only choosing between a few sizes). Now the images are always shown in a tiny size. Editing the page, enlarging the image, and publishing the page does not make the images any bigger. Instead, I have a wide column with a tiny picture instead of the picture filling up the column. This looks terrible and is not usable. Fix, please?

Note that I'm using full-width Confluence pages, if that's relevant.


Answers:
author: jimleth
body: I've found one work-around. Edit the page. Toggle the "full width page" setting (making the page narrow). Enlarge the images by dragging the side sliders. Toggle the "full width page" setting back on and save the page. The images now show full size, within the limits of the column size.


Tags: cloud
Why does this github link show as needing permission?
Asked by Avrohom_Yisroel_Silver:

I just added a page, and pasted in a link to <https://github.com/System-IO-Abstractions/System.IO.Abstractions>. Confluence insists on displaying this as follows...

![Confluence.png](/t5/image/serverpage/image-id/86952iFF906213CA68FED8/image-size/large?v=v2&px=999 "Confluence.png")

Anyone any idea? This is a public page, no permission required, and if you click on the link it works. It just looks bad.

Thanks


Answers:
author: Avrohom_Yisroel_Silver
body: Great, the one reply I get and it's spam!


Tags: cloud

confluence-cloud

link
add background colour to Table of contents in new editor
Asked by Arnold Balisch:

In the old Confluence cloud editor, there was a "background color" macro that I used extensively to visualy pop the Table-of-contents (TOC) macro in a layout column/section of the pages. The new cloud editor seems to lack this, and the note/info macros do not seem to allow nesting other macros (such as TOC) inside them to achieve a similar (if less flexible) result.

Does anyone know how to put a background color on the TOC macro (or even just a line border) using the new Cloud editor?

Thanks

Arnold


Answers:
author: Vero Rivas
body: Hi [@Arnold Balisch](/t5/user/viewprofilepage/user-id/3816935)

Look at this posts, maybe can help you

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-add-a-background-color-to-a-table-row-in-the-Confluence/qaq-p/426504>

<https://community.atlassian.com/t5/Confluence-questions/Alternate-colors-for-tables/qaq-p/1448964>

Cheers

comments: author: Henry Huang
body: I am have the same issue, it is so frustrated. In older version there is much flexible section management. but now it is bear minimal and very handy caped.

Even worse, there are bunch mom pap shop inserting all kinds of ad try to sale their plugins. This is not an healthy way for confluence to force customer to go to plugin so that they can make more money!!!???


Tags: cloud

confluence-cloud
How to add labels to a FAQ page?
Asked by Preet:

How can I add labels to questions in a FAQ page so that they can be searched in global view and the relevant results pop up.

Thanks!


Answers:
author: Daniel Ebers
body: Hi Preet,

welcome to Atlassian Community!

Labels are quite powerful and they work really well for a FAQ page.

Have you already had the chance to see the following page which explains labels for confluence?

<https://confluence.atlassian.com/confcloud/use-labels-to-organize-your-content-724764874.html>

Please also see additional useful stuff like "Content by Label Macro" which you can use together with Labels - you can find an explanation about it [on a separate page.](https://confluence.atlassian.com/confcloud/content-by-label-macro-724765178.html)

In case of any open questions Community is always here for help!  

Cheers,  
Daniel

comments: author: Preet
body: Hi Daniel,

Thanks for replying back. Unfortunately I've seen those posts but I still haven't been able to add labels to a FAQ page. It doesn't give me the option to edit the page to be able to add labels or macros.


author: Daniel Ebers
body: Hi Preet,  

probably you are missing some permissions for the specific page you are trying to edit.  
This should be easy to solve [by going through some basic troubleshooting](https://confluence.atlassian.com/confcloud/permissions-and-restrictions-724765432.html).

Cheers,  
Daniel
Is there a way in Confluence to call out to an existing api to get the status?
Asked by Pheakdey Yi:

I would like to create a page in confluence that lists out all of our services, and a nice feature would be a ping to update for health of the service if that is possible.


Answers:
author: Shannon S
body: Hello [@Pheakdey Yi](/t5/user/viewprofilepage/user-id/3801611),

Welcome to Atlassian Community! It's nice to meet you.

Can you confirm with me what services you are referring to that you want to ping? Is it an external service, or do you mean that you want to know the status of your Cloud site in a Confluence page?

Looking forward to hearing from you,

Shannon

comments: author: Pheakdey Yi
body: Hey Shannon, this would be an external api. Let's assume I wrote a service deployed to aws or google cloud. I have an endpoint /health of that service. I want to list out the service in confluence and have its health status displayed. Anytime someone visits the confluence page, it would ping the /health to see if its up or down.


author: Shannon S
body: Hi there,

Thank you for describing what you're looking to do.

There's not a way to serve this information directly in Cloud. Have a look at [our Developer resources](http://developer.atlassian.com/resources) as you may be able to create an add-on that would work with Confluence Cloud and your external API.

Another option would be to use the [iFrame Macro](https://confluence.atlassian.com/confcloud/iframe-macro-950276528.html) to load a 3rd-party website that has the information.

Let me know if you have any questions about that.

Shannon


Tags: confluence-cloud

atl-adm

cloud
How do I a dashboard in Confluence?
Asked by Phil Nguyen:

Hi,

I did a search on how to create a dashboard in confluence but couldn't find the steps/instructions. Please advise. Thx


Answers:
author: GS1337
body: Here is some documentation from Atlassian: <https://confluence.atlassian.com/doc/customizing-the-confluence-dashboard-169117112.html>


Tags: confluence-server

dashboard

server
The tab key indents when adding an inline comment to a page
Asked by Ben Johnson:

The tab key now indents when adding an inline comment to a page. I could have sworn it used to change focus to the buttons below the text widget. This change is very annoying, since I don't think I'd ever want to indent inside an inline comment, and I use the keyboard heavily to switch focus from different elements on the page.


Answers:
author: Ben Johnson
body: It looks like they reverted this change?


Tags: cloud
how to do a bulk download of attachments on MAC
Asked by Apollonia Ponticiello:

I know how to find all the attachments associated with a space, but how can I do a bulk download of all of them? i'm on a MAC. Saw a previous posting of hit 'more' but I don't see that option. Currently I can download 1 at a time, but it's a pain and not efficient. Any help is appreciated. Thanks


Answers:
author: Kat Warner
body: Hi [@Apollonia Ponticiello](/t5/user/viewprofilepage/user-id/3817121)

I am going to move this to the Confluence product section so your question can be more easily seen by experts who can help.


Tags: feedback-forum
Page editing blocked in confluence
Asked by Paul_Burke:

We can't edit a page in confluence since the new page template was introduced. We have had trouble when creating new pages and problems where some users create and others cant edit. There have been no changes to permissions.

The server version calls for a reset of synchronicity but i see no equivalent in the cloud. Any advice?


Answers:
author: Diego
body: Hello, [@Paul_Burke](/t5/user/viewprofilepage/user-id/1158147) ! Reading your question, I am not quite sure what is the precise issue at hand, Paul. With this in mind, I would like to ask you a few questions to improve clarity. Here we go:
> 1. *Is this affecting all instance users?*
> 2. *Is this behavior present when editing one page specifically?*
> 3. *Is this happening when users try to create new pages?*
> 4. *Is there any on-screen error?*
> 5. *Would it be possible for you to share a screenshot with us?*

++*Just be careful with the screenshot. Try not to disclose any sensitive information with it. The community is an open space and everyone can see everything.*++

Also, if you feel like changing the editor is a preferable solution. Take a look at this blogpost by Atlassian:
> * ++**[\[Atlassian Community\] Change to your content is in your hands](https://community.atlassian.com/t5/Confluence-Cloud-articles/Change-to-your-content-is-in-your-hands/ba-p/1324476)**++

The old editor is not going away any time soon and you should be able to use or re-activate it.

I hope this helps us to find a solution to your issue, Paul! Looking forward to your reply.


Tags: cloud
Table of Content in languages other than English and other features
Asked by Topaz Yaron:

Hello!

I've been encountering issues when it comes to the language I'm working on on my confluence (Hebrew) and I hope there's something we can do about it.

Firstly, the Table of Content is not working in Hebrew. The table is shown, but the links don't work. When I change it to English it works, but it defiantly has worked before in Hebrew and it's very important to us to produce out articles in our native language.

Other than that, because Hebrew is written from right to left and not left to right like in Latin languages, we are having trouble with some features. In the info panel feature for example, we can only write from left to right and it's not very aesthetic.

![image.png](/t5/image/serverpage/image-id/86947i01128F41E643250C/image-dimensions/365x99?v=v2 "image.png")

Plus, we can't combine Hebrew and English in the sames sentence (the text gets messed up) so it makes it very difficult to make "how to" articles about platforms in English.

I asked the person in charge of the confluence in my organization and he didn't have answers for our issues so that's why I'm wring here so we can hopefully resolve this.

Will appreciate your help? Thank you!


Answers:
author: Shannon S
body: Hello again, Topaz!

I'd love to help report this to the development team so we can get this working in future releases.

I believe this might be something that changed in the new Confluence editor. You mentioned that the **Table of Contents macro** worked as expected previously. Do you know if the **Panel macro** also previously displayed Hebrew text from right-to-left, as expected?

In that case, I'd like to test something. Can you see if you still have access to the legacy Confluence editor? You can find out if you do by clicking the **+** icon on the left sidebar. A list of available templates will pop up. You may need to click **Show more** , if you see that displayed, but you're looking for a template called **Blank page (old) (going away soon)**:

**![CleanShot 2020-03-20 at 14.09.59.png](https://community.atlassian.com/t5/image/serverpage/image-id/87352i4B14D98DA2270DAE/image-dimensions/484x273?v=v2 "CleanShot 2020-03-20 at 14.09.59.png")**

If you don't have that option, even when clicking **Show more** , you'll want to have your Confluence site admin raise a ticket [Cloud Support](https://support.atlassian.com/contact) and have the legacy template re-enabled on your site.

Once it is enabled, you can create a new blank page using that template. Test the Table of Contents macro and the Panel macro and let me know if you still have the issue.

If so, I can report this as a bug. I'll want to do some testing on my end. If you have some example Hebrew text you can share, I would like to create a test page and try to confirm the problem on my site.

Thank you for your help!

Shannon


Tags: cloud