youngmon/atlassian-qna huggingface dataset:
My pdf exports don't have a header, footer or logo
Asked by Soham:

I have defined a header , footer and logo in Confluence settings, but any pdf export doesn't contain them. The web view contains them.

How can I make my pdf exports contain the header, footer and logo ?

I have not put anything in the pdf stylesheet section.


Answers:
author: Dan Breyen
body: Hi [@Soham](/t5/user/viewprofilepage/user-id/5325019) welcome to the community! I took a quick look at Atlassian's Jira site (jira.atlassian.com) and found these: [CONFCLOUD-17853](https://jira.atlassian.com/browse/CONFCLOUD-17853) [CONFCLOUD-74882](https://jira.atlassian.com/browse/CONFCLOUD-74882)

There may be some others, feel free to browse yourself.

If that's your issue, feel free to vote for and watch it for future updates.


Tags: cloud

confluence-cloud
Import/Export Using PDF
Asked by Tanmay Mathur:

Likewise we do import the project using XML file , similarly can we import the project using PDF file?  
If we export the project from one instance using PDF how can be uploaded to other instance of confluence


Answers:
author: Bert van Dijk _TMC_nl_
body: Hi,

If you export the space (project) using PDF will cause you to lose a lot of information. Therefore, if you would like to import the information to another instance of Confluence, you should use the XML export/import functionality. This works on server (DC) as well as cloud.

Is there a particular reason for choosing PDF?


Tags: confluence-server

server
Want to rename the URL i mean subdomain
Asked by IT Team PrimeSoft:

We want to rename our URL subdomain. Which is better?

Does Directly changing the subdomain will impact the internal link pages of confulence and jira? Do we need to change manually all the internal link for bugs and confluence pages?

or i ready in atlassian articles that atlasian keeps the old url in their configuration and keep them redirected to New changed URL internally so that all should work fine.

Or

Migrating the project from One account to another account is best and easy way?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@IT Team PrimeSoft](/t5/user/viewprofilepage/user-id/5006091) ,

this [article](https://support.atlassian.com/organization-administration/docs/update-a-product-url/) should clary your doubts.

Hope this helps,

Fabio


Tags: cloud
Find and Replace edit command
Asked by Ignacio_Inchausti:

How can I edit text using a bulk "find \& replace" command in Confluence?


Answers:
author: Chris
body: There is a function for that, or am I getting something wrong here.

It?s the magnifying glass in the upper right corner (edit mode).

KR

Chris

comments: author: Jack Brickey
body: [@Chris](/t5/user/viewprofilepage/user-id/5000997) , you are absolutely correct! I had not noticed that before. TBH I can't recall the last time I used this in edit mode. Maybe it changed since I last looked, unsure. Regardless, great to know.

thanks!


author: Chris
body: No problem, glad I could help.

KR


author: Jack Brickey
body: Hi [@Ignacio_Inchausti](/t5/user/viewprofilepage/user-id/5284602) ,

edited....

my below answer is incorrect please see answer from Chris.

<br />

~~OOTB there is not a solution for this. You could certainly perform a find (CMD+F/CTRL+F) and then paste the new text. However for a Find \& Replace operation you would need to check the Marketplace.~~


Tags: cloud

confluence-cloud
unable to login through Fallback URL to Confluence Data center after upgrade to 8.4.2
Asked by JAMBHULKAR_SUYOG_SATYANAND_EXT:

After upgrading the confluence from version 8.2.3 to 8.4.2 we are unable to login using fallback url as admin to the application. It doesn't give option to enter credentials


Answers:
author: James Ponting
body: Hey [@JAMBHULKAR_SUYOG_SATYANAND_EXT](/t5/user/viewprofilepage/user-id/4859770)

I'd recommend reaching out to our support team for help with this one. We'll need to look into it further and we don't want to be posting your private log files on a public forum.

You can contact our support team via <https://support.atlassian.com>.

Thanks,   
James Ponting   
Engineering Manager - Confluence Data Center


Tags: confluence-server

server
Space's left side column that hides/expands - is it customizable when I create a template?
Asked by vgeorg:

Hi,

New to Confluence.

Space's left side column that hides/expands. It has a Overview, Blog, Space Settings, then Shortcuts.   

Is this column configurable? I'd like to create space templates that has pre-populated shortcuts.

Thanks (in advance) to all those who reply! Without you I'm stuck!


Answers:
author: Andy Gladstone
body: [@vgeorg](/t5/user/viewprofilepage/user-id/5320281) welcome to the Atlassian Community.

Currently Confluence Cloud does not support custom space templates, so the answer is you cannot configure the left side bar as a 'space template'.

However, you can customize the shortcuts and links that appear in the left navigation bar by going to Space Settings -\> Manage Space -\> Edit Sidebar in each individual space.

I hope this helps!

comments: author: vgeorg
body: Hi Andy,

Thank you so much I really appreciate it.  

Yup, saw how I could edit those at the individual space level. Thank you for mentioning it.  

Thank you very much for taking the time. You saved me countless hours.

Till our paths cross again!

Cheers,  
Vanessa


Tags: cloud

confluence-cloud
How to copy part of whiteboard and paste into confluence page
Asked by u187882:

Hi!, I'm trying to paste part of whiteboard but when I do that, it paste as plain text

Regards!


Answers:
author: Andy Gladstone
body: [@u187882](/t5/user/viewprofilepage/user-id/5324442) welcome to the Atlassian Community!

Can you explain what you mean by pasting part of a whiteboard? Are you simply CTRL-C, CTRL-V copying and pasting it? If so, you will only get the text as the whiteboard formatting is exclusive to the whiteboard page.

You have two choices:

1. Take screenshot of the portion of the whiteboard you want pasted in and insert it as a picture on the page.

2. Use the link function to link the whiteboard directly in to the page.

Hope this helps!

comments: author: u187882
body: Thanks [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) I found the feature works like you describe on [Organize and explore ideas with sticky notes \| Confluence Whiteboards' Help Center (intercom.help)](https://intercom.help/confluence-whiteboards/en/articles/6504157-organize-and-explore-ideas-with-sticky-notes) (last article)

I will wait for a next feature that allows paste the selected image (not as text)


author: Nicky Ilsley
body: Hi [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) can you tell me how to copy content from a locked whiteboard which i created, (its locked due to plan selected)

i need to copy whats on that board and place it in a confluence document as this is a team DoR and needs to be editable


Tags: cloud

confluence-cloud
Macro / Plugin for Confluence "Was this helpful"?
Asked by Samantha Slagle (C):

Hi! I was wondering how I can add the "Was this helpful?" macro on confluence cloud? I'm not sure if it's an existing macro or if it would require a plugin from the marketplace? Thanks!


Answers:
author: Kian Stack Mumo Systems
body: [@Samantha Slagle (C)](/t5/user/viewprofilepage/user-id/5324174),   

<br />

As far as I am aware, this is something that Confluence has on articles integrated with the JSM platform. I do not know of another way to "vote" for a page.   

It does appear that someone has created a [plugin](https://marketplace.atlassian.com/apps/1220928/rate-me-for-confluence?hosting=cloud&tab=overview) that allows users to rate pages.


author: Jonathan Appel
body: hi [@Samantha Slagle (C)](/t5/user/viewprofilepage/user-id/5324174), in addition to [@Kian Stack Mumo Systems](/t5/user/viewprofilepage/user-id/853673) answer - also take a look at [Page Feedback for Confluence.](https://marketplace.atlassian.com/apps/1231936/page-feedback-for-confluence?hosting=cloud&tab=overview)

We built this at ServiceRocket to address the same requirements and have made a beta available for testing.


Tags: cloud

confluence-cloud
testing upgrade from 7.13.20 to 8.5.1
Asked by Ravi Shankar:

Hi All,

I am testing confluence upgrade from 7.13.20 to 8.5.1 on test server before doing in production. My upgrade seems stuck for lot of time.

My two questions

1) Is it okay to upgrade from 7.13.20 to 8.5.1 directly?

2) I have 8gb memory and two trials with 2gb and 3gb max heap and it failed ,so increased max heap now to 4gb. Is that okay? Mysql db is around 23GB.

snippet of logs.upgrade going on more than 1hr.

2023-09-22 14:35:32,076 WARN \[AtlassianEvent::CustomizableThreadFactory-2\] \[core.persistence.hibernate.HibernateVersionHistoryDao\] getLatestBuildNumber Unable to determine build number from database. If you are upgrading from a Confluence version prior to 7.14.0, this is expected: Unknown column 'FINALIZED' in 'where clause'  
2023-09-22 14:35:32,554 INFO \[Catalina-utility-1\] \[confluence.upgrade.impl.DefaultUpgradeManager\] beforeUpgrade Generating pre-upgrade recovery file...  
2023-09-22 14:35:32,631 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] begin Starting  
2023-09-22 14:35:32,647 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] logTask Starting DATABASE_INFORMATION  
2023-09-22 14:35:32,653 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] logTask Finishing DATABASE_INFORMATION  
2023-09-22 14:35:32,654 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] logTask Starting TABLE_DEFINITION  
2023-09-22 14:35:33,842 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] logTask Finishing TABLE_DEFINITION  
2023-09-22 14:35:33,842 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] totalNumberOfTables Total number of tables: 207  
2023-09-22 14:35:33,843 INFO \[Catalina-utility-1\] \[confluence.upgrade.recovery.ConfluenceProgressMonitor\] logTask Starting TABLES_DATA  
2023-09-22 14:46:47,306 WARN \[Catalina-utility-1\] \[confluence.impl.hibernate.ConfluenceHibernateTransactionManager\] doRollback Performing rollback. Transactions:\\n -\>\[null\]: PROPAGATION_REQUIRES_NEW,ISOLATION_DEFAULT (Session #1094319232)


Answers:
author: Rilwan Ahmed
body: Hi [@Ravi Shankar](/t5/user/viewprofilepage/user-id/528874) ,

You need to disable recovery file generation. i.e set system property **Dconfluence.upgrade.recovery.file.enabled=false**.

More details in <https://confluence.atlassian.com/confkb/upgrading-hangs-when-generating-pre-upgrade-recovery-file-590938663.html>


author: Kian Stack Mumo Systems
body: [@Ravi Shankar](/t5/user/viewprofilepage/user-id/528874), Yes. The upgrade path of 7.130-\>8.5.1 should be fine.

I would just double check to make sure that your database and java versions are compatible with the version you are upgrading to.

If your upgrade failed with 2GB and 3GB heap I would kick it up a couple of GB. Confluence upgrades can take a while if the content of the DB is quite large. I've seen the bodycontent table in particular take a while to complete.


Tags: confluence-server

server
Is there any way to add custom HEX colors to tables and text?
Asked by Keara Meehan:

I am new to Confluence and am attempting to create a brand colors guideline but cannot figure out how to use custom colors. All I have access to are the defaults shown below. I can't find any way to do this based on my research. Thanks in advance!

![Screenshot 2023-09-22 142252.png](/t5/image/serverpage/image-id/282447i1FEEC507923921BD/image-size/large?v=v2&px=999 "Screenshot 2023-09-22 142252.png")


Answers:
author: Andy Gladstone
body: [@Keara Meehan](/t5/user/viewprofilepage/user-id/5324124) welcome to the Atlassian Community!

Sorry to be the one to break the news, but currently Confluence Cloud does not allow for custom color palettes for fonts or other page elements.

There is a long standing request on JAC for this that you vote and follow:

<https://jira.atlassian.com/browse/CONFCLOUD-67183>


author: Stiltsoft support
body: Hi [@Keara Meehan](/t5/user/viewprofilepage/user-id/5324124) ,

If you have the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app installed for your instance (it's the app that we develop), please note that you can use the Table Transformer macro to set background and text colors using different HEX colors.

You may check these examples from our documentation:

<https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Addingbackground,textcolor>

<https://docs.stiltsoft.com/tfac/cloud/advanced-table-cells-formatting-58426218.html#Advancedtablecellsformatting-Addingbordercolor>


Tags: cloud

confluence-cloud

filter

table
Can I pull the Handy Status from one page into another?
Asked by Taylor Douthitt:

I would like to know if I can pull the Handy Status from multiple different pages into one main page. I manage a number of programs at my company that has constantly changing statuses, and I would like to pull all of those into one central/overarching page. If I can't do that I'll need to manually update the main page as well as the direct/child page. Any thoughts would be great.


Answers:
author: Anastasia Bek _Stiltsoft_
body: Hello [@Taylor Douthitt](/t5/user/viewprofilepage/user-id/5324117) ,

Thank you for your question! Based on your need, I suggest combining our [Handy Status](https://docs.stiltsoft.com/hmfc/cloud/handy-status) from the [Handy Macros for Confluence app](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence-formatting-and-interactive-ui?tab=overview&hosting=cloud&utm_source=atlassian-community&utm_medium=answer&utm_campaign=handy-macros-traffic-sources&utm_id=1216111&utm_content=pull_the_handy_status) with some native Confluence features. Namely, our macro works nicely with the page properties and page properties report, and all the changes made will be reflected across all pages where the combo is featured. As your main/central/overarching page, the page with the page properties report can be created with page properties entries, which are direct/child pages. This way, all the changes can be made both directly in the view mode and be updated across multiple Confluence pages regardless of whether the status change was made in the overview/main page or on individual direct/child pages - once updated - it is updated elsewhere, ensuring consistency everywhere. We have described the tips to facilitate app usage in [our documentation](https://docs.stiltsoft.com/hmfc/cloud/handy-status/tips-on-handy-status). I hope it helps!

Have a lovely day!

Best,

Anastasia

comments: author: Taylor Douthitt
body: This works great, thank you!


Tags: unknown-hosting-type
Download files not found
Asked by Xiaolong Yin:

I try to download the files from confluence, but when I click the download, it said "attachment not found" ![Untitled.png](/t5/image/serverpage/image-id/282445iA0A72B1EFEB10EB7/image-size/large?v=v2&px=999 "Untitled.png")


Answers:
author: Xiaolong Yin
body: Here is the link which I try to download : [Bedatungscheck ASS3 M177Lse VC22A FRG43 R232 400V WEU/JPN/ROW/USA - LQG-Plattform - SWF-Confluence (mercedes-benz.com)](https://wiki.swf.i.mercedes-benz.com/pages/viewpage.action?pageId=2228712130)


Tags: cloud

confluence-cloud
Renewal Reminders for all global customers
Asked by Dibyajyoti Sarma:

Dear Trello Team,

I hope this email finds you well. I have a question regarding your subscription renewal reminder policy for business customers. Specifically, I'm curious to know whether you send these reminders to all customers worldwide, regardless of their location, or if the service is limited to customers in certain regions.

I appreciate any information you can provide on this matter.

Thank you for your time and assistance.

Best regards,


Answers:
author: Nic Brough -Adaptavist-
body: All account owners are reminded.
How do I automatically create cards in a new list?
Asked by H?kon Marcus:

I want to set up automation so that whenever someone creates a new list in our board, five cards are added to *that* list, preferrably from a template.

**Problem 1:**

On the "create new card"-action, I have to specify which *existing* list the card should be added to. There is no option to add the card to the list that is being created by the trigger.

**Problem 2:**

There seems to be no option to make sure the new card is derived from a card template. I can only create new, blank cards.

So is this completely impossible?


Answers:
author: Dreamsuite Mike
body: Okay, one solution would be to create a "New list" board button.

**Setup**Have a list called "Templates"

Put your template cards in this list

**Automation Button**

"Create a new list named "New" and copy all cards in list Templates to {listname}

Let me know if that helps, if not I'll go again

comments: author: H?kon Marcus
body: Thank you! I did not know I could write {listname}, that expands so much of the automation options!
Any way to organize/alphabetize Trello labels?
Asked by LFI Help Desk:

I have a lot of labels and selecting the one I want out of a disorganized list slows me down. There seems to be no way to click and drag the labels in the order desired. Please advise.

Thanks,

H![HowToSortTrelloLabels.png](/t5/image/serverpage/image-id/245600i80C0986DD457FED9/image-size/large?v=v2&px=999 "HowToSortTrelloLabels.png")


Answers:
author: Dreamsuite Mike
body: How do you use the labels?

In my opinion, the real strength of the labels is when filtering so if you don't want to filter by it, change it to a custom field. That way you can cut down your labels to a manageable amount.

One example, from above...

Instead of labels, use a priority custom field...

![Screenshot 2023-03-14 203147.png](https://community.atlassian.com/t5/image/serverpage/image-id/245611iAFE2C6F418BDB53F/image-size/large?v=v2&px=999 "Screenshot 2023-03-14 203147.png")

This of course assumes you have a paid Trello subscription.

Give it a go, I think you'll find things can be well managed and organised with custom fields.

Then you can go 1 step further and add labels based on custom fields, for the things you want to filter on.
Me gustar?a saber cuanto espacio dispone cada tablero
Asked by Sandra Milena Pinilla Mart?nez:

Para subir archivos? en TRELLO FREE


Answers:
author: Brant Schroeder
body: [@Sandra Milena Pinilla Mart?nez](/t5/user/viewprofilepage/user-id/5170162) Welcome to the Atlassian community

There is unlimited space but the max file size is 10MB. <https://support.atlassian.com/trello/docs/adding-attachments-to-cards/>
Porque n?o estou conseguindo pesquisar uma palavra chave para encontrar a TAREFA ?
Asked by Amor e Dom:

Estou pesquisando uma palavra frase (na lupa de busca), e

e n?o estou encontrando parte do conte?do da TAREFA que criei!


Answers:
author: Theodoro Reato
body: Ol?,

Bem vindo a comunidade,

Vamos precisar de um pouco mais de informa??es para ajudar voc? e muito provavelmente algumas informa??es pessoais para entender este caso, voc? poderia abrir um chamado em [www.trello.com/contact](http://www.trello.com/contact)

Ficaremos felizes em ajuda-lo mais.
Why am I not seeing the 'Watch' option?
Asked by Fran - Hub Freight:

Hi

I'm new to Trello but have a more experienced person showing me how it all works however they have shown me how to put a 'Watch' on boards but when i follow the exact steps shown the option is not even showing up?

They have seen me try to do this and I'm following the exact process they use but it is now there. Any help please?


Answers:
author: Victor N
body: Hi Kerri, sorry to hear that you aren't able to see the board watch button.   
We are glad to further look into this, please reach out to us via <https://trello.com/contact>

And we will further investigate the issue. Thanks for your time.
How to ensure a rule triggers exactly once on a card no matter where that card is on the board?
Asked by Leena Abu Shmais:

Hi.

I'm trying to set-up a rule so that whenever a new card is added to a list, a checklist is automatically created for that card. It worked great. Problem is, however, when I accidently moved that card into a different list, then back to its home list, the rule triggered again and created a duplicate checklist on the same card. What am I doing wrong? Is there a foolproof to prevent something like this from happening, or is it a loophole?

Thanks


Answers:
author: Dreamsuite Mike
body: Hi [@Leena Abu Shmais](/t5/user/viewprofilepage/user-id/5169601) First question, what rule are you using to create the checklist. If you use the rule, "add the checklist named \[checklistname\] to the card", it wont duplicate the checklist if the card gets moved back.

You could also do something like adding a transparent label (call it "runonce" for example). Then...

Make your rules

1

```
When a card without label "runonce" is added to list [listname], add the checklist [checklistname].
```

2

```
when a card is move out of list [listname], add the label "runonce" to the card
```

comments: author: Leena Abu Shmais
body: Hi [@Dreamsuite Mike](/t5/user/viewprofilepage/user-id/5153180) , thanks so much, that solved it!


Tags: automation

butler

list
Using MS Teams. Cant create Ticket from Teams apps
Asked by J?rgen Klein:

Hi

We are already using Trello within MS Teams. We have added the trello tab in one team.

Normally i can add/create a trello card from within a private chat. Clicked "create card" it opens a window where i can select a board. If i click and try to select a board it gives me an error.

For example

Oops. Something went wrong!. Error event id: 21fdbccf7894452a9168907c32817e41

Made some screens to clearify:  
<https://snipboard.io/YmBl4t.jpg>  
<https://snipboard.io/GephEc.jpg>  
<https://snipboard.io/PzwdEl.jpg>  


Answers:
author: Guilherme Michelotto
body: Hey J?rgen,  

Guilherme here from the Trello team, welcome to the Community!  

Ah, yes! Our team has recently discovered that there's an issue with that feature on MS Teams and we are working on a fix.   

While I don't have an ETA on when a fix for the issue will be pushed, as soon as one is available, we will deploy it.   

Hope you have an awesome week. :)