youngmon/atlassian-qna huggingface dataset:
Trello iPad app - how to reorder checklists?
Asked by Tamao:

Hi - On the browser and desktop apps, if I have Checklist 1 and Checklist 2, I can reorder the checklists. (I'm not talking about reordering line items within an individual checklist). I'm now trying the ipad app and can't seem to do it. Nothing happens if I hold and press on a checklist title. If I doubleclick the checklist title, it turns into an edit field to rename the checklist.

Am I missing something?

Thanks


Answers:
author: Tamao
body: This was the answer from the support ticket: "Right now, that feature isn't available within the iOS mobile app. I'll pass your interest in this on to our team for consideration---let me know if there's any additional info you'd like for me to send their way. Feel free to use the browser version on your device to reorder the existing checklists on a card."


author: Soumyadeep Mandal
body: Hi [@Tamao](/t5/user/viewprofilepage/user-id/4145709) ,

You can ask Trello support in case your any specific problem with your account! <https://trello.com/contact#/>


author: Soumyadeep Mandal
body: Hi [@Tamao](/t5/user/viewprofilepage/user-id/4145709) ,

Welcome to the community!

You can clear the cache \& data of your app(make sure everything is synced with Trello before clearing cache \& data) then re-login to your account.

After that, you can simply click and hold the checklist and drag it \& change the positions.

comments: author: Tamao
body: Is the only way to clear the cache for the Trello app by selecting "clear on launch" in the settings?


author: Tamao
body: I went to settings and turned on "clear cache on launch" then I closed the app and reopened. Then I logged out and logged back in. I still can't drag the checklist groupings.
Checklist not found
Asked by Cristina Bolanos:

I'm new to Trello. I've read the articles around using butler, specifically around checklist. I made a checklist, but when I add a new card to that list, the checklist is not added. So I made another rule of when I move a card to another list, add that new checklist; nothing.

I checked the command log and it states:

I couldn't find a checklist called "Contact Made Master Checklist"

Really lost, because the card is there, in that list, as its own card, I even tried making it a template. Nothing. I'd like to move it from one list to another and it automatically add the additional checklist. Thank in advance for the help! :)


Answers:
author: Vero Rivas
body: Cristina in the blog itself you can change the language to your preference.

I try to help


author: Vero Rivas
body: Hi [@Cristina Bolanos](/t5/user/viewprofilepage/user-id/4145443)

Try with this article:

<https://blog.trello.com/es/como-usar-trello>

Regards

comments: author: Cristina Bolanos
body: it doesn't solve my problem and its about using Trello, not how to fix my checklist problem. Is there anything in English as well?
Accidentally over-wrote an entire board. How do I recover?
Asked by Anandashankar Mazumdar:

I thought I had copied a board and was working on a separate copy. Instead, it looks like I over-wrote my original board. Is there any way I can recover it?


Answers:
author: Soumyadeep Mandal
body: Hi [@Anandashankar Mazumdar](/t5/user/viewprofilepage/user-id/4145200) ,

Welcome to the community!

Firstly open your board then click show menu and scroll down you will able to see all the activities their since the board was created. If you can recover anything from there then ok otherwise you can't recover.

comments: author: Anandashankar Mazumdar
body: Thanks for the reply!

I see all the changes in the menu, but I can't see how to revert them.


author: Anandashankar Mazumdar
body: No one has further thoughts? I can see the changes. How do I revert to them?


author: Soumyadeep Mandal
body: [@Anandashankar Mazumdar](/t5/user/viewprofilepage/user-id/4145200)

You cannot revert them you have to manually build it again with having activities as a reference


author: Anandashankar Mazumdar
body: I don't understand. How do I re-create content that was removed? The activities just give brief descriptions of the actions.


author: Soumyadeep Mandal
body: [@Anandashankar Mazumdar](/t5/user/viewprofilepage/user-id/4145200) ,

You can follow this documentation <https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed>
Checklist mensal de pagamento
Asked by Larissa Bueno:

Como eu posso criar um checklist de tarefas que se repetem todo m?s? ? poss?vel eu criar e replic?-lo para outras meses?   
ou teria que criar um por um?


Answers:
author: Soumyadeep Mandal
body: Hi [@Larissa Bueno](/t5/user/viewprofilepage/user-id/4143136) ,

Welcome to the community!

In that case, you can use Butler rules or you can also use different power-ups that are available.

<https://trello.com/power-ups>

<https://help.trello.com/article/1198-an-intro-to-butler>

<https://trello.com/b/2dLsEE9t/butler-for-trello>

<https://help.trello.com/article/1181-butler-features-and-quotas>
Planyway through iPad Trello app
Asked by dmasone:

I added Planyway through laptop; appeared not available as an option to add through iPad app.

Cannot see Planyway tab on iPad. Hoping all Planyway /Trello features are available when using Trello app on iPad

Thanks so much -


Answers:
author: Soumyadeep Mandal
body: Hi, [@dmasone](/t5/user/viewprofilepage/user-id/4145127) ,

Welcome to the community!

In mobile \& tablets, I think you have to use planyway app along with Trello to work from those devices.
Come posso recuperare una lista/scheda cancellata per sbaglio?
Asked by Luana Ricci:

Ho archiviato per sbaglio una lista, come posso recuperarla e ripristinarla?


Answers:
author: Vero Rivas
body: Ciao [@Luana Ricci](/t5/user/viewprofilepage/user-id/4145129)

Nel menu, in fondo all'attivit?, cerca la scheda che hai archiviato

![trello1.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/116566i9F217986E25033FB/image-size/large?v=v2&px=999 "trello1.JPG")

Clicca sulla carta che hai depositato, nel mio caso si chiama "Prueba de tarjeta"

Ma puoi anche andare su Menu, altre opzioni e cercare "elementi archiviati", l? cerchi la scheda e fai il passaggio successivo

![trello3.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/116568i806D0534686F7802/image-size/large?v=v2&px=999 "trello3.JPG")

<br />

Quindi sotto le azioni della carta puoi selezionare "Invia alla scheda", la carta torner? nella colonna da cui l'hai spostata

![trello2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/116567iFE654317E5F78AD9/image-size/large?v=v2&px=999 "trello2.JPG")

Spero che la soluzione ti serva

Saluti !!!

comments: author: Fabio Genovese
body: [@Vero Rivas](/t5/user/viewprofilepage/user-id/3912760) Grazie tantissimo per l'aiuto. Un faro di luce per la comunit? di lingua Italiana :-D

La spiegazione che hai fornito ? chiara e semplice.

Grazie di cuore :-D


author: Vero Rivas
body: Grazie a te [@Fabio Genovese](/t5/user/viewprofilepage/user-id/694735)


author: Fabio Genovese
body: [@Luana Ricci](/t5/user/viewprofilepage/user-id/4145129) Per informazione. Esiste adesso anche un gruppo in Italiano

<https://community.atlassian.com/t5/Collegamento-in-Italiano/gp-p/italian>

Spero possa risultare informazione utile :-D
Is there a way to increase the font size globally in Trello, so reading glasses aren't required?
Asked by boggsy:

Title says it all. The tiny font in Trello is, well... tiny. Thanks.


Answers:
author: Soumyadeep Mandal
body: Hi [@boggsy](/t5/user/viewprofilepage/user-id/4145071) ,

Welcome to the community!

Basically, If you are using an android/ios browser(chrome/edge/firefox) you can go to the settings of the browser and change the font size.

If you are using pc/mac browsers you can do the same as above or you can specific ly increase the font size of a single page by pressing **"ctrl and +"** together.

In android ios, you can visit your os settings and increase the font size of your device.

in pc/mac you can also go to setting and increase the font size.

These are some solutions and there will a lot more solutions in the near future.

comments: author: boggsy
body: I am not using any browser, but the standalone Trello app for Windows 10. Sorry - I should have specified that in my question. Thanks.


author: Soumyadeep Mandal
body: Hi [@boggsy](/t5/user/viewprofilepage/user-id/4145071) ,

If you are using Trello app in Windows 10 then press **"ctrl and +"**to increase the font size by zooming!


author: Scott
body: Do you know if there is a way to increase font size in the iOS app?


author: Maxi Contieri
body: Android App has the same problem.

font size is fixed to resolution

Even dough I change android global preferences all apps look good but Trello. A pity


Tags: font

size
Security concern regarding offloading card attachments into S3
Asked by Sean Shuping:

Trello's statement regarding security of attachments on cards states:

*File attachments to Trello cards are stored in Amazon's S3 service. Each such attachment is assigned a unique link with an unguessable, cryptographically strong random component, and are only accessible using a secure HTTPS connection.*

That said, if the direct URL of the attachment is known/shared one can view the object from a non public Board / Card without authentication.

We use Trello to track project status, and sometimes we add architecture docs to cards. Our assumption was that there's an authentication wall you need to get through to see the content of the cards, but now looking a little closer at this, the objects attached to the cards are being offloaded into S3 but the bucket policy allows one to get the object without authenticating.

Would a better way to achieve this be: Ensure that the Trello servers / infrastructure perform the GET of the object from S3 on your behalf? That way Trello ensures the retrieval from S3 is at least authenticated with the use of either an oauth key or at the very least an HTTP referer on the S3 bucket policy.


Answers:
author: Garrett
body: Hey Sean,

If you're looking to get those attachments behind some level of authentication, my recommendation would be to use a file service integrated with Trello, such as [Dropbox.](https://help.trello.com/article/1031-using-the-dropbox-power-up)

Currently Trello does not require authentication for attachments that are stored on our S3 servers directly(although that is being explored). So the best workaround is to not store those files in Trello, which is where those other services come in.

When attaching a Dropbox file, for example, Trello is not storing any kind of data, but rather just a link to that file in Dropbox as an attachment on the card. If a user on your board selects that attachment, they still have to authenticate with Dropbox before they are able to see/edit the file.
How can I mark a card as "done" without a due date?
Asked by ziplock9000:

Title says it all really.

I have cards that simply don't need a due date and I don't want to use a "done" list.


Answers:
author: khanh
body: Here are some options:

* Use a label. You can customize labels in the labels menu. I usually use a green label and name it done.
* Archive the card. If you don't need to see the card anymore then just close it out.
* Use the Custom Fields Power-Up to add a checkbox field called "Done"
* Use Butler to add a card button called "Done" which set the due date to the current date and time and mark it as complete

comments: author: ziplock9000
body: "Use Butler to add a card button called "Done" which set the due date to the current date and time and mark it as complete"

This seems like the best solution thanks. I just need to look how to do that.


author: khanh
body: [@ziplock9000](/t5/user/viewprofilepage/user-id/767460) here's a quick recording on how to do just that: <https://www.loom.com/share/78584faab1cd429d9fdefdd6fcce537a>


author: Ju Carlos
body: super awesome!!! thanks a bunch!!!


author: Elliot Brooker
body: There is a 'Card Done' App extension which does this nicely, but i created an automation rule to do the same when the card is dragged to a 'Done' list :). Thanks
Deleting versions of attachments is failing
Asked by Jordan Hauser:

Hi all,

I got a request from a user today to remove some of the recent attachments added to a page to correct for mistakenly uploading a new version that had no changes.  

There are 5 versions on this attachment, I needed to delete the most recent ones.  

I deleted the 4th using some code in scriptrunner to do so via the API, but afterwards I received errors saying I cannot do the same operation on a 'current' version.  

So I navigated to the GUI attachments section for the page, opened up the versions dropdown and tried to delete it.  

The confirmation dialogue box pops up, and I can see when I press 'OK' in the confluence server logs, but nothing happens.   

Did I mess up the api requests? I saw something in the forums while building it that it didn't delete from the db, not sure if that causes what I'm seeing here.

Testing on another page I was able to delete other versions with no problems, further testing in progress to see if it was my script that caused this.  

Either way has anyone experienced this bug and know how to correct it?  

-Jordan


Answers:
author: Jordan Hauser
body: I never found a solution for this, I ended up just having to save the newest version I wanted to keep then removing all the bad ones and re-uploading the one I wanted to save as the latest. I did this by going to the attachments for a page, and as the site admin I could delete any versions through the GUI.  

Glad I got it working through the api at first, kind of a shame I couldn't figure out how to roll back to the previous version of the attachment and delete the current one through the API.


Tags: api

attachment

confluence-server

delete

page

scriptrunner

server
Custom Jira field is poorly displayed in Confluence
Asked by Laurie Huth:

**Issue:** I am using the *Jira Issue/Filter* macro in a Confluence page. In Jira, there is a list of items selected and separated with commas. However, when these fields pull into Confluence, the commas are removed. I want to have commas or semi commas when I pull it into Confluence.

For example, currently in Jira there is an*External Document* field:

![Screenshot 2022-04-08 100405.png](https://community.atlassian.com/t5/image/serverpage/image-id/192185i6BD3333F2EDB31C9/image-dimensions/548x28?v=v2 "Screenshot 2022-04-08 100405.png")

Then the table cell in Confluence shows: (note, no commas or anything to separate the list)

![Screenshot 2022-04-08 100526.png](https://community.atlassian.com/t5/image/serverpage/image-id/192186iB4D8591DC1441A55/image-dimensions/152x119?v=v2 "Screenshot 2022-04-08 100526.png")

Jira automatically put commas into the Jira External Document field shown above, as it knew where the separators were originally. **Is there a way to have Confluence pull in the content exactly as it is shown in the field (with the commas or semicolons).** I've been trying to think of some clever workarounds...

Thanks!


Answers:
author: Dave Mathijs
body: Hi [@Laurie Huth](/t5/user/viewprofilepage/user-id/4825705) , you are talking about a table cell in Confluence.

However, when inserting the **Jira** macro and adding the 'External Document' custom field (type select list multiple choices) to the list of fields to display (extra column), the values are shown with commas, one after the other (just like the in Jira).

Can you provide a screenshot of the entire table?

comments: author: Laurie Huth
body: Thanks, Dave.

Here is the portion of the table I am referring to: (see the 'Resources' column)

![Screenshot 2022-04-26 124746.png](https://community.atlassian.com/t5/image/serverpage/image-id/194708i10BC1DF908124460/image-size/large?v=v2&px=999 "Screenshot 2022-04-26 124746.png")

Here is my SQL so far:

FORMATWIKI(SUM("External: " + 'External Document')) AS 'Resources'


author: Dave Mathijs
body: Okay, you're not using the standard Jira macro from Confluence.

I'm afraid I cannot help you with SQL as this is not within my knowledge domain.

But I'm sure some of the other community members can confirm whether it's possible to change the layout of the field displayed.


author: Laurie Huth
body: I've got a couple macros going on here...

Jira Issue/Filter macro, wrapped in Table Transformer macro, wrapped in Table Filter macro...

![Screenshot 2022-04-26 125415.png](https://community.atlassian.com/t5/image/serverpage/image-id/194709i919B7638FDF920A1/image-size/large?v=v2&px=999 "Screenshot 2022-04-26 125415.png")


Tags: confluence-server

macro

server
How can I see the relation between the detached comment and the related highlighted text?
Asked by mugurel_matei:

Hi!

I have an issue with comments related to highlighted text.

I am not able to follow them. When I receive a notification the comment is at the bottom of the page without any connection to the text.

How can I see the relation between the detached comment and the related text?


Answers:
author: Nic Brough -Adaptavist-
body: I am not sure I understand the problem you have here.

Confluence has two types of comment - I currently call them "inline comments" and "page comments", but I really like your choice of "detached comments" - the page comments are clearly detached from any content, only referring to the whole page.

But I think you may have answered your own question - "the relation between the detached comment and the related text?". There is no relationship because the comment is detached from the content.

Rather than muddle around with how it works now, could we explore how you would like it to work?

comments: author: mugurel_matei
body: I am talking about inline comments. I posted a few comments. When I receive an email notification for a reply at one of them and follow the link, I see my comment at the bottom right corner and it has no reference to the text (from here the term "detached") How can I see which is the highlighted text that has triggered initialy my comment?


Tags: cloud

confluence-cloud
I was editing my page and the menu that I used to have, disappeared! Help
Asked by Juanita Pardo:

Before everything that I had on Heading 2 came up on a menu on the beginning of the page. Now it has disappeared, help! how do I get it back?


Answers:
author: Fadoua
body: [@Juanita Pardo](/t5/user/viewprofilepage/user-id/4886634)

* Were you editing a page when suddenly you lost everything?
* Did you save it but then noticed you lost your changes?

What happened exactly?

Also can you take a screenshot hide any confidential information then post it here?

Best,

Fadoua

comments: author: Juanita Pardo
body: Hello fadoua,

Tks for answering. I was editing and it seems I did something (I really don't know what) and I save the changes and then the Menu that I had at the beginning of the page disappeared. Every Headline # 2 would show up at the start of the page, every time I clicked publish.


author: Fadoua
body: Look at the page history and try to go to a previous version [@Juanita Pardo](/t5/user/viewprofilepage/user-id/4886634)


author: Juanita Pardo
body: Fadoua you are the best! thank you it worked!


author: Fadoua
body: [@Juanita Pardo](/t5/user/viewprofilepage/user-id/4886634) Please don't forget to accept my answer


author: Fadoua
body: Thank you [@Juanita Pardo](/t5/user/viewprofilepage/user-id/4886634) !


author: G subramanyam
body: Hi [@Juanita Pardo](/t5/user/viewprofilepage/user-id/4886634) , welcome to the Atlassian community.

May we know what are the menu options you see in edit mode vs post edit mode?

Here's my confluence screenshots for your reference which is the behavior of the tool:

**SS 1: in edit mode**

![edit menu.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/194674i5533819D87E49A3C/image-size/large?v=v2&px=999 "edit menu.jpg")

**SS 2: post edit menu**

**![Post edit menu.png](https://community.atlassian.com/t5/image/serverpage/image-id/194671i9A1788477ED1515F/image-size/large?v=v2&px=999 "Post edit menu.png")**

comments: author: Juanita Pardo
body: HEllo,

At first i used the Handbook template, that way I can see the menu on the top of the page. But it has disappeared now
Advanced Search for Confluence - filter search results to show only users
Asked by Martin Zashev:

Hello,

We are using Advanced Search for Confluence Macro in our organization. We would like to limit the search results to show only Users. I didn't see this option in the Basic Filters.

The macro gives us the option to create advanced filters using CQL fields/functions. Does anybody know how to limit the search only to Users with CQL fields/functions?

Thank you very much!


Answers:
author: Thiago Masutti
body: Hi [@Martin Zashev](/t5/user/viewprofilepage/user-id/4839500)   
Welcome to the Atlassian Community.

If you would like to search for Confluence Users, then you may want to use the following CQL:

```
cql=type=user
```

Kind regards,  
Thiago Masutti


Tags: confluence-server

server
Can users with view and edit permissions set permissions?
Asked by Vanessa Berry:

Can a user with view and edit permissions create a child page and set permissions without the site admins knowing about it?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Vanessa Berry](/t5/user/viewprofilepage/user-id/4896081) ,

welcome to the Atlassian community!

Permissions, at space level, can be managed just by Space admin.

Probably, you are talking about Restrictions. When a user create a page, if he has Restriction permission at space level, he can add or delete restrictions. That operation will not notify Space Admin.

On the space admin menu, you can take a look to the restricted pages in a space.

Hope this helps,

Fabio


Tags: cloud

confluence-cloud