youngmon/atlassian-qna huggingface dataset:
Please add ENV support for proxy setting (docker)
Asked by Carl Moser:

*This question is in reference to Atlassian Documentation: [After upgrading Confluence, you are unable to create new pages or spaces](https://confluence.atlassian.com/pages/viewpage.action?pageId=785457379)*

Can you please add ENV support for proxy setting to the docker version of confluence server? You already did this for Bitbucket server, see \[1\] and \[2\].

\[1\] <https://bitbucket.org/atlassian/docker-atlassian-bitbucket-server/issues/5/please-add-env-support-for-proxys>

\[2\] <https://hub.docker.com/r/atlassian/bitbucket-server/>


Answers:
author: Nic Brough -Adaptavist-
body: You probably want to raise this as a suggestion with Atlassian, over at https://jira.atlassian.com


Tags: confluence-administration

documentation
How to automatically fill in variables on custom templates?
Asked by Steven Garbarino:

I know how to make a variable on a custom template, in which the user inputs the info for each variable before creating the document. But how do I get variables to automatically fill in like the pre-made Confluence templates? Variables like current date and document owner.   

Thanks for the help!  
Steven


Answers:
author: Kate Hanna
body: I also would like this - I've just given up using variables on my custom templates because the experience for the user of the template is so bad.


author: Jan
body: We are using [Page information](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.pageinfo/server/overview)which is free and works perfectly for us. You can add info like create date, create user, modify user etc. automatically by adding this macro to a page or even templates.

comments: author: Milo Test
body: That's only available for Server and the OP is using Cloud.


author: Kate Hanna
body: But thanks anyway Jan, we're on Server and I'd been following this thread in the hopes of help for us. :smile:


author: Rob Woodgate
body: By default variables can't be auto-filled with values like current date or username.

I don't know if there is a 3rd party plugin that does exactly what you need, but you can find a list of template plugins [here](https://marketplace.atlassian.com/search?application=confluence&q=template&_ga=1.65334699.408545321.1444895594).


Tags: cloud

confluence-cloud
Need to display only the button from Page Properties Report
Asked by S__Razi_Ahmad:

See below:

from the Page Properties Report macro, on a different page, would like to only display the green "On Track" button. Want to hide everything else. I don't need the title, date, etc. Can it be done? If not, please provide that functionality as it is very useful to just have the data and not formatting.

Screen Shot 2016-10-29 at 12.54.34 PM.png

[](https://community.atlassian.com/t5/Confluence-questions/Need-to-display-only-the-button-from-Page-Properties-Report/qaq-p/423441?attachment-id=3006){#link_1186322a4e72ca}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/71803/1/Screen%20Shot%202016-10-29%20at%2012.54.34%20PM.png){#display_1186322a4e72ca_0}


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi,

It is possible using [Table Filter](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.plugin.tablefilter.tablefilter/cloud/overview) macro: you can hide unnecessary columns with Hide Columns filter.


author: Rob Woodgate
body: Hi S,

No, it can't be done. The Page Properties Report macro will always show the Title column. You can change the column name from "Title" to something else by using the **Title column heading** option (see [here](https://confluence.atlassian.com/confcloud/page-properties-report-macro-724765250.html#PagePropertiesReportMacro-Macrodisplayoptions) for information on the macro options), but you cannot remove that column.

If you only want to report on that one field you could use the [Excerpt](https://confluence.atlassian.com/confcloud/excerpt-macro-724765191.html) and [Excerpt Include](https://confluence.atlassian.com/confcloud/excerpt-include-macro-724765190.html) macros in a manually created table?
jira portfolio types of permission's it will be billed
Asked by Pavan:

I understand that JIRA portfolio will be billed for Administrator, and Users. My question is will it be billed for the Portfolio viewer's as well.

It will be great if you can provide detailed portfolio types that are billable and not billable


Answers:
author: Walter Buggenhout
body: Hi,

Portfolio for JIRA is a JIRA add-on following standard Atlassian pricing. This does not have anything to do with administrators, users or viewers, but with the user tier of your JIRA application. As explained on the Marketplace add-on page, the add-on tier is set automatically based on the maximum tier of the licensed JIRA applications on your instance. For example, if you have JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, your add-on tier is 50 users.

Confluence does not have any impact on the pricing of Portfolio. It's your JIRA instance you have to look at to determine the number of users.


Tags: advanced-roadmaps

cloud

confluence-cloud
Does page-level edit permission really require space-level delete page permission?
Asked by Robert Lauriston:

I edited a page's restrictions to gave a user permission to edit, and the Restrictions pop-up showed that he could edit, but there was no edit button.

He contacted support and they said I had to give him space-level add and delete page permissions.

Is that true? It seems crazy. Typically as the space owner I might want to give someone permission to edit one or more pages but would want to reserve the ability to add or delete pages for myself.


Answers:
author: Rodney Hughes
body: No - Adding (which includes editing) a page and page deletion are two different settings in the Permissions profile so you can reserve the ability to delete a page to your admin role

image2016-10-29 5:24:53.png  
[](https://community.atlassian.com/t5/Confluence-questions/Does-page-level-edit-permission-really-require-space-level/qaq-p/86355?attachment-id=5152){#link_1186325e8cf341}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14579/1/image2016-10-29%205%3A24%3A53.png){#display_1186325e8cf341_0}


Tags: cloud

confluence-cloud

permission

restriction
Do's, Don'ts and lessons learned with Confluence?
Asked by Jennifer Magoon:

We are transitioning from a number of various knowledge bases to Confluence. Has anyone done this? Do you have any recommendations for do's, don'ts and lessons learned?


Answers:
author: Rob Woodgate
body: Hi Jennifer,

Yes, I've done this. There are lots of lessons learned and gotchas (too many to put here), but they largely boiled down to things like:

* If you're a technical person, get a content person in before you move anything. They'll spot issues you won't.
* If you're a content person, get a technical person in before you move anything. They'll spot issues you won't.
* Plan your space structure, if you can, because you move things in. It's pretty annoying having a structure set up and working only to find it doesn't scale to accommodate what you're transferring and you have to move things around again.
* Automate as much as you can (some wikis have export tools and Confluence has built in Word import functionality which is very good).
* Bring as much metadata over as possible, especially who last edited \[whatever you're importing\] and when.
* If multiple people are bringing stuff in, agree on common naming conventions, page structure, and labels.
* On the subject of labels, use them to say where a Confluence page came from, e.g. wiki name, shared drive, SharePoint, or wherever.
* Consider adding smaller documents as attachments rather than extracting the contents. This will greatly reduce your import time and allow you to turn off \[old system\] much quicker. You can then turn the attachments into actually pages over time if you want to.
* Manually porting things over can be boring and a lot of people won't do it right because of this. Only get people who really enjoy doing this sort of thing to copy things over.
* Keep your old repositories for at least 6 months, just in case. Transfer them to a portable hard drive that an admin locks in a secure cupboard if necessary, but don't "move and delete" because you'll regret it (even if no-one needs the back up you'll always be fretting that someone will need the back up). If after 6 months (or whatever time frame you're comfortable with) you haven't needed the back-up, get rid of it.

There are 100 little things as well, most of which will be context dependent. If you get stuck ask a question here; if you get really stuck try support.atlassian.com. They're very, very good at answering, fixing, helping and generally supporting :smile:


author: Jennifer Magoon
body: Hi Rob,

Thank you so much! It sounds like I am on the right track!!! I just needed to hear that the items I was concerned about were legitimate which it sounds like they are! Now I can make the business case to address them!

Jenn


Tags: cloud

confluence-cloud
Atlassian Cards alternative for Confluence Server?
Asked by Moritz:

I am very interested in organizing my content in cards, as it would be possible with the [Atlassian Cards add-on](https://marketplace.atlassian.com/plugins/atlassian-cards/cloud/overview). But in my case we're using Confluence on our own server. Is there a server derivate of this add-on (couldn't find it on the marketplace) or is there another add-on that serves my needs? Thanks in advance!


Answers:
author: Doug Swartz
body: I haven't used the Atlassian Cards macro, so your mileage may vary.

Here is a screen shot of a sample page I just made that looks similar

CardsLike.png

It was made using a tabbed interface from the ServiceRocket [Composition](http://Composition) add-on and iFrame macros from the Adaptavist [Content Formatting](http://Content Formatting for Confluence) add-on.  
[](https://community.atlassian.com/t5/Confluence-questions/Atlassian-Cards-alternative-for-Confluence-Server/qaq-p/323809?attachment-id=11551){#link_118632872e515e}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/54619/1/CardsLike.png){#display_118632872e515e_0}


Tags: app

card
Confluce sid Manager error
Asked by Olalekan Tomori:

I setup confluence and did my installation and everything was ok. I also installed the trial version of Brikit theme. I installed confluence as a service. I stopped my server to take a backup of work done so far and on starting the server, I can't connect on port 8090. Instead , I get the error below:

HTTP Status 500 - An exception occurred processing JSP page /errors.jsp at line 54 {#toc-hId-474169207}
=======================================================================================================

**type** Exception report

**message** ++An exception occurred processing JSP page /errors.jsp at line 54++

**description** ++The server encountered an internal error that prevented it from fulfilling this request.++

**exception**

```
org.apache.jasper.JasperException: An exception occurred processing JSP page /errors.jsp at line 5451:                     ConfluenceSidManager sidManager = (ConfluenceSidManager) ContainerManager.getComponent("sidManager");52:                     try53:                     {54:                         sid = sidManager.getSid();55:                     }56:                     catch (ConfigurationException e)57:                     {Stacktrace:....
```

Does anyone know what is going on?


Answers:
author: Nic Brough -Adaptavist-
body: What does the log file say? Under \<confluence home\>/logs there should be a set of logs, one of them will have more detail

comments: author: Olalekan Tomori
body: Thank Nic,

I have the following logs with content. All the other logs are empty.

<br />

<br />

<br />

<br />

catalina.out  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/2080/1/catalina.out){#display_11863280ae814f_0}  
catalina.2016-10-29.log  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/2080/2/catalina.2016-10-29.log){#display_11863280ae814f_2}  
gc-2016-10-28_02-07-35.log.0.current  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/2080/3/gc-2016-10-28_02-07-35.log.0.current){#display_11863280ae814f_4}  
gc-2016-10-29_05-05-06.log.0.current  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/2080/4/gc-2016-10-29_05-05-06.log.0.current){#display_11863280ae814f_6}


author: Nic Brough -Adaptavist-
body: Ok, those might be useful later, but we need the application logs from \<confluence home\>/logs (the ones you've given us are the server logs from \<confluence installation\>)


author: Neil Smith
body: We had this error today. Looking at the Confluence home log, in our case the cause was Confluence's SQL login had expired as we had accidentally left the 'Enforce password policy' 'Enforce password expiration' on.


Tags: confluence-administration
On confluence.atlassian.com I see a drop down button "select another version", how can I define that?
Asked by Heering Ligthart:

image2016-10-28 11:50:6.png  
[](https://community.atlassian.com/t5/Confluence-questions/On-confluence-atlassian-com-I-see-a-drop-down-button-quot-select/qaq-p/67811?attachment-id=8433){#link_11863298df5dfe}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/11471/1/image2016-10-28%2011%3A50%3A6.png){#display_11863298df5dfe_0}


Answers:
author: Nic Brough -Adaptavist-
body: I suspect that is the "Scroll Versions" add-on

comments: author: Heering Ligthart
body: Hi Nic, thanks. That's the one I meant


Tags: confluence-administration
No AWS library when using draw.io plugin
Asked by Nick Smith:

Hi,  
When I create an AWS diagram from a template via the Confluence [draw.io](http://draw.io/) plugin (v6.0.1.0) I don't see any of the AWS icons in the library. If I do the same from [draw.io](http://draw.io/) directly I do. How do I solve this?  
Thanks  
Nick


Answers:
author: David Benson _draw_io_
body: If you click "More Shapes" (bottom left under the shapes libraries), you can select AWS in the more shapes dialog (and tick the remember box so they always appear, if you wish).

Screen Shot 2016-10-28 at 10.48.10.png  
[](https://community.atlassian.com/t5/Confluence-questions/No-AWS-library-when-using-draw-io-plugin/qaq-p/192221?attachment-id=9689){#link_118632c3e75ffc}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/32375/1/Screen%20Shot%202016-10-28%20at%2010.48.10.png){#display_118632c3e75ffc_0}


author: Nick Smith
body: Great, thanks!


Tags: addon-com.mxgraph.confluence.plugins.diagramly

draw.io
Cannot import space _Confluence Cloud
Asked by Stefania Toma:

Hi ,

I am trying to export a space to XML in order to import it again ,but the following error occurs : **"A space with key DOC already exists."**

Is there any way to change the key space ?

Many thanks in advance,

Stefania


Answers:
author: Rob Woodgate
body: Hi Stefania,

There is no way within the application to change the space key, so when you import your exported space that error will occur. Normally, the advice is to export the space, delete the existing space and reimport it from the export.

However, there are a number of documented alternatives, which Atlassian have written up [here](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html). These include plugins to copy spaces and ways to change the space key in the back up so that when you reimport it, it has a different key. Just choose the method that works best for you.


Tags: cloud

confluence-cloud
meeting notes action item restriction
Asked by yl1321567:

1. I've created a meeting notes page with action items for my 1:1 with my manager. the page is inheriting restrictions from its parent, where only me and the manager can view and edit.
2. however, wen i go the meeting notes space shortcut which is a general access page, it lists also the the action items from the restricted page.
3. I was expecting the action items from the restricted meeting notes page not to appear. re they shown only to me? if shown to all, how can i make sure they will not appear?


Answers:
author: Rodney Hughes
body: good question ... I am interested in the answer too


author: Rob Woodgate
body: The Confluence permission system dynamically determines what a user can see on any given pages, based on their permissions and privileges. This includes the results of macros that show items from other pages.

The action items that you can see should only be visible to you (and your manager) because you have view permissions for the page on which those items are shown. For your own piece of mind you could ask your manager to remove View permissions from your 1:1 notes page, and then check the general access page - you shouldn't be able to see the items. When your manager gives you View permissions back again, you will.

In fact, I'd recommend you do this for your piece of mind. I'd want to be certain my 1:1 actions were private :smile:
cannot see avater
Asked by HKU Libraries -- Read Only:

[](https://community.atlassian.com/t5/Confluence-questions/cannot-see-avater/qaq-p/308348?attachment-id=9141){#link_118feef979e546}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/52051/1/image2016-10-28%2011%3A40%3A9.png){#display_118feef979e546_0}


Answers:
author: HKU Libraries -- Read Only
body: image2016-10-28 11:40:9.png


Tags: cloud

confluence-cloud
Source editor breaking template variables
Asked by Thomas Berger:

When editing the source of a page template, the template variables are broken and the variable definition shows up on top of the page.

Bug or feature?


Answers:
author: Robert Reiner _smartics_
body: Seems related to <https://jira.atlassian.com/browse/SOURCE-106>.

At the end of the comments there is a reference to an add-on that might not have this problem. I haven't tried it by myself, tough.


Tags: confluence-administration
Why did Confluence randomly ask for a password?
Asked by Lauren Summerlin:

I've never had to put a password into confluence to log in, but today it randomly asked for one. Usually, I just click "sign in with my google account" and I'm good to go. Now when i try to sign in with google account, it's asking that I create a password. Should I create a password? I'm afraid it will break something since none of my coworkers have had to do this


Answers:
author: Rodney Hughes
body: Clicking "remember me" on log in helps a lot, but this login requirement happens occasionally for various reasons. You may have recently either formally logged out of Confluence (instead of just closing the browser) or you have cleared your browser cookies or you are using a different PC so your PC can't "remember" who you are to automatically login ...Sometimes it is to do with the link someone may have sent you.


Tags: cloud

confluence-cloud

identity-manager
Free Trail?
Asked by Doug Shapiro:

Hello. We wanted to try your Poll for Confluence Cloud. I thought I clicked "Free Trial" but it looks like it subscribed me. I see no indication that I am in a free trial period. I unsubscribed but only see "subscribe" as an option. I'm not sure what went wrong here for the free trial. Please let me know how you can help.


Answers:
author: Meck
body: Hi Douglas,

You can subscribe yourself to a free trial. You will have 7 days to test on cloud version.

Regards,

Lameck.


author: Tim
body: Hi Douglas,

Thanks for your interest in our add-on. I haven't seen this issue before and I also received your email to our support address. Lets continue our discussion via email and then I'll post back here any solutions that might help others once we resolve it.

Thanks,

Tim


Tags: confluence-cloud
Confluence PocketQuery Upgrade 2.1.2 lost settings
Asked by boris_alyurov_prcm:

Hi,

We just updated to 2.1.2 and somehow lost our existing queries. How can we get them back or roll back the update?

<br />

Thanks,

Boris

<br />

image2016-10-27 11:37:58.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-PocketQuery-Upgrade-2-1-2-lost-settings/qaq-p/258250?attachment-id=1146){#link_1186335c9e6f58}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/43622/1/image2016-10-27%2011%3A37%3A58.png){#display_1186335c9e6f58_0}


Answers:
author: boris_alyurov_prcm
body: The issue got resolved once we upgraded Confluence to 5.10.8


Tags: pocketquery
Edits that I used to be able to do now make the editor freeze and won't allow me to save.
Asked by Rachel Hyde:

Styling and macro edits that the app has borne in the past: changing the color of panels, changing column widths, adding styling to divs, are now making the editor freeze in almost every instance and it won't save. If I open another tab and resume editing and close the previous tab unsaved, the problem persists. I first noticed this last week when trying to edit a table inside a div, and now it seems to be true for any of the above type of changes, regardless of what page I'm editing. I'm on my company's cloud version of Confluence, working on the space for my team, and I don't think my current user permissions sets me up to be able to do upgrades or plugins.


Answers:
author: Rachel Hyde
body: Based on the comment above, I tried making the changes in the editor in Chrome instead of Firefox and it worked! I don't know why I was having such difficulty in Firefox, but I was. OK in chrome now.


author: Rob Woodgate
body: For anyone who comes across this question in the near future: I'm also having problems with editing using Firefox (specifically the Page Properties Report macro errors when being created or edited), but no problems in Chrome. This has only happened since Firefox 49.0.2. Atlassian are looking into it for me, but right now, end of October 2016, if you're getting editing problems your first action should be to try it Chrome instead.


author: Rachel Hyde
body: I've been using it in Firefox and hadn't even thought to try another browser. Because of this comment, I tried it in Chrome and it allowed me to make all the edits that haven't been working! Thank you very much!


author: Nic Brough -Adaptavist-
body: Only Atlassian handle add-ons and upgrades.

Could you test it in a different browser? If that does not work as well, it's a useful test as it tells us it's Confluence rather than the browser, but the next step is then to go to the logs, and for that, you need to hand over to https://support.atlassian.com


Tags: cloud

confluence-cloud
can view only users make comments
Asked by Steven Octaviano:


Answers:
author: Rodney Hughes
body: There are several settings in the Permissions allocations to a User or a Permissions Grouping which are all independent.

i.e. Space View, Page Create, Page Edit, and Comment Add are independent settings

image2016-10-28 8:24:27.png  
[](https://community.atlassian.com/t5/Confluence-questions/can-view-only-users-make-comments/qaq-p/311991?attachment-id=3562){#link_118633891603e7}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/52719/1/image2016-10-28%208%3A24%3A27.png){#display_118633891603e7_0}


author: Nic Brough -Adaptavist-
body: Not unless you grant them the right to do it.


Tags: cloud

confluence-cloud