youngmon/atlassian-qna huggingface dataset:
export PDF template options
Asked by sprearis:

Hi all,

currently there is option in PDF export to filter with "labels" (include/exclude per page) that works fine.

I wondered if there is also way to filter by page section in anyway. For example from a tree of pages, I want to export in PDF only the title or each page and the "overview" section of each page.

Is this feasible with a page-property , tag, macro the 'target section' and then in pdf export options to add filtering for that? I am aware of "scroll ignore" and "show if" macros.

Thank you


Answers:
author: Thomas Rough _K15t_
body: Hey [@sprearis](/t5/user/viewprofilepage/user-id/5538902)

Were you using the native Confluence PDF export utility or a 3rd-party app, such as Scroll PDF Exporter, to generate the export from Confluence.

For the latter, we (K15t) develop the Scroll PDF Exporter app and have accompanying documentation for excluding/including child pages in the PDF export based on Confluence page labels - [see here](https://help.k15t.com/scroll-pdf-exporter/5.12/server/how-can-i-use-confluence-page-labels-to-exclude-co). For your requirement of 'filtering by page section', we don't have a specific functionality for this. However, it remains possible to further control what content on the Confluence page is exported by using the [Scroll Ignore](https://help.k15t.com/scroll-pdf-exporter/5.12/server/ignore-content-in-exports) and [Scroll Only](https://help.k15t.com/scroll-pdf-exporter/5.12/server/ignore-content-in-confluence-but-include-it-in-exp) macros - these macros come bundled with Scroll PDF Exporter when installed on Confluence Data Center.

If you're using our app, perhaps this already helps?

Regards,  
Thomas (K15t)

comments: author: sprearis
body: Hi [@Thomas Rough _K15t_](/t5/user/viewprofilepage/user-id/1157418) , yes I am aware of Scroll Ignore macro and we use it in DC alright. But I think this does not cover the filtering option I asked for in PDF export templates (Details submenu). Thank you for the feedback.


author: Nicolas Grossi
body: [@sprearis](/t5/user/viewprofilepage/user-id/5538902) Welcome! you might take a look at this link: <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

HTH

Nicolas

comments: author: sprearis
body: Hi [@Nicolas Grossi](/t5/user/viewprofilepage/user-id/676185) where exactly to look at in the referenced page? I could not find something related to my need there, and also I have checked the advanced page too:

<https://support.atlassian.com/confluence-cloud/docs/advanced-pdf-export-customizations/>

But could not find something related to my need.


Tags: confluence-data-center

data-center

page-property

pdf-export
Aura Cards Connection Issue
Asked by April Copes:

Hi I am also experiencing an issue with Aura Cards. Our user guides are completely dependent on this macro and I am curious if the fix is still in progress or if there is anything I need to do on my side to get these pages working for our team?

![Screenshot 2024-07-08 at 2.53.58 PM.png](/t5/image/serverpage/image-id/334106iB1D87D6A93E9C2BF/image-size/large?v=v2&px=999 "Screenshot 2024-07-08 at 2.53.58 PM.png")


Answers:
author: Philip Feldmann - appanvil
body: Hi [@April Copes](/t5/user/viewprofilepage/user-id/5538819)

This usually happens because your network is blocking access to our domain, but it might also be a Confluence outage.

You can find more information on this topic and potential resolutions in our documentation: <https://appanvil.atlassian.net/wiki/spaces/KARMA/pages/3044081862/App+is+not+responding>

Best,

Philip


author: Brant Schroeder
body: [@April Copes](/t5/user/viewprofilepage/user-id/5538819) Welcome the Atlassian community

Have you submitted a support issue to the vendor yet? [https://marketplace.atlassian.com/apps/1221974/aura-beautiful-formatting-macros?hosting=cloud\&tab=support](https://marketplace.atlassian.com/apps/1221974/aura-beautiful-formatting-macros?hosting=cloud&tab=support)

Is it happening in all browsers and all users that have access to the page?


Tags: cloud

confluence-cloud
Any way to change the default style colors?
Asked by Youmna Alomari:

Are we able to change header colors to match our company colors within a Confluence page or are we limited to the stock colors provided?


Answers:
author: Kristian Klima
body: Hi [@Youmna Alomari](/t5/user/viewprofilepage/user-id/5434290)

I don't think it's possible. There are tutorials in Community but CSS styling was only possible on Data Center and Server versions of Confluence.

On Confluence Cloud, you are limited to what's available in Confluence settings in the Look and Feel section.

You can change favicon, color of the top bar, header, footer but that's it.

The only option is to use a Theme app such as Scroll Viewport, Spacecraft and others that are available in Marketplace.

Some of them can radically transform your Confluence.

comments: author: Youmna Alomari
body: I agree. Thank you!


author: Nicolas Grossi
body: [@Youmna Alomari](/t5/user/viewprofilepage/user-id/5434290) you might take a look at this link: <https://community.atlassian.com/t5/Confluence-questions/How-do-you-configure-default-text-styles-e-g-change-text-color/qaq-p/738739>

HTH

Nicolas

comments: author: Youmna Alomari
body: Thank you!


Tags: cloud

confluence-cloud
how to get the list of project with links and leads in jira software by exporting in excel sheet.
Asked by Senthamilselvan:

how to get the list of project with links and leads in jira software by exporting in excel sheet.  
Without using JSON App or API.


Answers:
author: Anandhi Arumugam
body: Hi [@Senthamilselvan](/t5/user/viewprofilepage/user-id/5107192)

You can use the REST API endpoint below

{JIRA_URL}/rest/api/2/project

This will generate a JSON response. You can convert JSON to CSV by going to

<https://json-csv.com/>or <https://data.page/json/csv>

Hope this helps.


Tags: cloud

jira-cloud
Filter out labels (all but)
Asked by T_P_ Dam:

Hello world,

I was wondering if somebody can help me with the following: Is it possibe to filter out labels on the Jira board? I would like to see all issues except issues with a certain label ("all but").

Second and related question: how do I filtering labels in child-issues of sub-tasks? These issue types are even not visible in the filter options. Thank you for helping!


Answers:
author: karim -Atlassway-
body: Hi [@T_P_ Dam](/t5/user/viewprofilepage/user-id/4757527) ,

You have two options :

1 Filter by JQL in your board filter

2: Use swimlane in your board configuration

As alternative you can use [Colored Label Manager](https://marketplace.atlassian.com/apps/1232559/colored-label-manager-for-jira?hosting=cloud&tab=overview) , you can see only issues from desired labels also you can group them by status , assignee , data and more .

![](https://marketplace.atlassian.com/files/ebcf3a5d-158b-4fb2-8692-1b66781b56e4?fileType=image&mode=full-fit)

Atlassway Team


author: Florian Bonniec
body: HI [@T_P_ Dam](/t5/user/viewprofilepage/user-id/4757527)

You can find any issue that do not have label X by doing:

labels not in ("X") or labels is empty

There is nothing below Sub-tasks, so not sure to understand your second question.

Regards

comments: author: T_P_ Dam
body: There is only an option on the board filtering by selecting labels.

I have also added filters to sub-tasks within tasks. But I am not able to filter on these labels.


Tags: cloud

filter

jira-cloud

labels
Copy labels from Feature to Story issue.
Asked by Neeta Dubey:

Hi All,

I was able to implement the simple rule which will copy value from "Feature" implements "story", if label value in Feature is "nSt or activity-tracker or Algo".

Now my requirement is

1) story is already created

2) Feature is already created.

3)Linking existing Story with Feature \[link type = implements \], then it should check if feature label is "nSt or activity-tracker or Algo" then only it should copy label from feature to story.


Answers:
author: Manoj Gangwar
body: Hi [@Neeta Dubey](/t5/user/viewprofilepage/user-id/5287425) ,

You may try something like the attached![Screenshot 2024-08-30 180013.png](https://community.atlassian.com/t5/image/serverpage/image-id/344779i310EE602CBCE0E27/image-size/large?v=v2&px=999 "Screenshot 2024-08-30 180013.png") screenshot.

comments: author: Neeta Dubey
body: Hi [@Manoj Gangwar](/t5/user/viewprofilepage/user-id/4484987) .

I appericate your response, however in the branch condition it will try to update labels in the feature, but my requirment is that, only if in feature label is "Nts or activity tracker" then only copy labels from feature to story.

Note: Story and Feature are already created. I need help when I try to link story with feature.


author: Manoj Gangwar
body: Hi Neeta, You may try to revert the condition and then check.


author: Anandhi Arumugam
body: Hi [@Neeta Dubey](/t5/user/viewprofilepage/user-id/5287425)

Please try something like the following. Use Feature instead of Task.![Automation - Copy Labels.png](https://community.atlassian.com/t5/image/serverpage/image-id/344778i70D57E94058B1064/image-dimensions/280x279?v=v2 "Automation - Copy Labels.png")

Hope this helps!

comments: author: Neeta Dubey
body: Hi [@Anandhi Arumugam](/t5/user/viewprofilepage/user-id/5552450) : I tried the steps, however my rule didn't even trigger.

Also, is this rule checking Labels at feature level, then only it should copy label from feature to story.


Tags: cloud

jira-cloud
API for Checklist for Jira On-the-Fly
Asked by Kris Reddy:

Good day,

I am looking for a way to read and write to the **"Checklist for Jira On-the-Fly"**application via an external script. I am able to see the last time it was updated, and the number of open and closed items, but not the actual items itself, nor can I modify it.

Is there another API that I should be using to perform these tasks.

Thanks,

Kris

[Checklist for Jira On-the-Fly \| Atlassian Marketplace](https://marketplace.atlassian.com/apps/1220315/checklist?tab=support&hosting=cloud&utm_source=alphaservesp&utm_medium=referral&utm_campaign=product_page&utm_content=try_it_free2)


Answers:
author: Marc - Devoteam
body: Hi [@Kris Reddy](/t5/user/viewprofilepage/user-id/5580577)

Welcome to the community.

I see you are using a marketplace app for checklists.

I see this app has no API option so, no there is no API possibility.

The Jira API is only for JIRA functionality and not APP functionality.

You could reach out to the vendor and see what is possible or if this a feature they can look at.

comments: author: Kris Reddy
body: I did kinda hope there was even a hacky way of doing it as many apps use issue's custom fields and some use comments. I will reach out to the vendor to see if they could implement this feature.

Thank you.


Tags: addon-com.alphaserve.checklist.jira-checklist

atlassian-marketplace

cloud

jira-cloud
How do I change the Sprint Burn-down & Health Gadget to read issue count not story points
Asked by Sian Snook:

We have just started using JIRA.

Only 1 of the teams currently is using Story points so is there a way of changing the Sprint Burndown \& Health Gadget to read issue count not points?

![Screenshot 2024-08-30 at 11.59.33.png](/t5/image/serverpage/image-id/344762i827C980C3EE5641D/image-size/large?v=v2&px=999 "Screenshot 2024-08-30 at 11.59.33.png")


Answers:
author: Dave Mathijs
body: Hi [@Sian Snook](/t5/user/viewprofilepage/user-id/5539817) you first need to set your estimation statistic.

The estimation statistic is important because it's used to calculate team velocity. For each sprint, the velocity is the sum of the Estimation Statistic for completed stories. If your team is consistent with its velocity, you can use it to determine how much work they can take on in each sprint, which is useful for sprint planning.

### To set the estimation statistic: {#toc-hId--2145557269}

1. Navigate to the board or backlog, then select **more (![Ellipses button](https://wac-cdn.atlassian.com/dam/jcr:282c7280-9101-46aa-935f-1de348a23976/ellipsis.png?cdnVersion=2196)) \> Board settings**.

2. Click the **Estimation** tab.

comments: author: Sian Snook
body: You a star owe you a beer :)


Tags: cloud

gadget

gadget-development

reporting
Configure the Client profile
Asked by Sergio Cardoso:

I want to configure the Client profile to only be able to create Bugs, not requirements, epics or sub-tasks.

Any tips???

TY


Answers:
author: Adri?n Garc?a Gonz?lez
body: Hi [@Sergio Cardoso](/t5/user/viewprofilepage/user-id/5546945),

Yes, it is possible to restrict certain users to only create Bugs and not other types of issues such as Requirements, Epics or Sub-tasks. This can be done by using validators in the Jira workflow. Here is a step-by-step guide on how to do this:

**1. Separate workflows by issue type.**   
First, make sure that the issue types you want to restrict (such as Epics, Requirements, Sub-tasks) have separate workflows. This is necessary so that you can apply specific restrictions to those issue types.

**2. Modify the workflow for restricted issue types**   
In the workflows corresponding to the issue types you want to restrict (e.g. Epic), perform the following steps:

Access the workflow: Go to Jira Administration \> Issues \> Workflows and edit the corresponding workflow.

Find the issue creation transition: In the workflow, find the transition that corresponds to the issue creation (usually called 'Create Issue').

Remove the default validator: Remove the default validator that allows the creation of issues with the 'Create Issues' permission.

Add a new validator:

Add a validator that restricts creation to a permission that only administrators or a specific group of users have. For example, you can add a validator that requires the 'Manage Projects' permission or any other custom permission.  
This new validator will prevent users without the appropriate permissions from completing the creation of those types of issues.

**3. Test the configuration**   
Once you have made these changes, test the configuration with a user in the 'Customers' group. Try creating an Epic or Sub-task and verify that the system displays an error message when trying to save the issue.

See this Atlassian article for more details: <https://confluence.atlassian.com/jirakb/how-to-restrict-the-creation-of-an-issue-based-on-issuetype-1267761379.html>

I hope it helps, best regards!

comments: author: Sergio Cardoso
body: Amazing [@Adri?n Garc?a Gonz?lez](/t5/user/viewprofilepage/user-id/4961741)   

I'll follow your recommendations.


author: Adri?n Garc?a Gonz?lez
body: Great, I hope it works for you, let me know if it does!


Tags: cloud

jira-cloud
Unable to Receive Password Recovery Email for Atlassian Account
Asked by avinash_nexios:

Dear Atlassian Support Team,

I am writing to seek assistance with resetting the password for my Atlassian account, which is associated with my Google account. Although I am receiving other emails from the Atlassian community, I have not received the password recovery email after attempting to reset my password.

Additionally, I tried to change my account's email address, but I was prompted to enter the old password, which I do not have since the account was originally created using Google authentication.

Could you please assist me in resolving this issue so that I can regain access to my account? Your help would be greatly appreciated.

Account created with this Email: avinash.nexios@gmail.com

Thank you for your support.


Answers:
author: Pears Whims
body: Hi [@avinash_nexios](/t5/user/viewprofilepage/user-id/5579340) ,

I recommend checking out this guide from Atlassian:

<https://support.atlassian.com/atlassian-account/docs/troubleshoot-login-issues-with-your-atlassian-account/>

It covers various steps you can take to resolve login and password recovery issues.

Best of luck,  
Pears.

comments: author: Pears Whims
body: [@avinash_nexios](/t5/user/viewprofilepage/user-id/5579340) , hey

Was Your able to recover Your account? Would You like to share Your story?

Cheers,  
Pears.


Tags: cloud

jira-cloud
Link to access Jira issues are working
Asked by Chaitanya Ivaturi:

I get frequent updates on the Jira issue updates to my mail and when I click on the " View issue " button in the mail. The issue is taking me to Jira issues but throwing an error. I am attaching the screenshot for reference of this. Nothing is surfacing upon searching the error code mentioned.  
TIA!

![Screenshot 2024-08-30 at 2.23.52?PM.png](/t5/image/serverpage/image-id/344755i853661F70243091C/image-size/large?v=v2&px=999 "Screenshot 2024-08-30 at 2.23.52?PM.png")


Answers:
author: Andy Heinzer
body: Hi [@Chaitanya Ivaturi](/t5/user/viewprofilepage/user-id/5473852)

I understand you are receiving this error of 13FXB50 when trying to visit the Jira site. I found only one other support case with this exact error. In that case, a user was attempting to use an unsupported browser to visit their Jira site.

Could you let me know what browser and version you are trying to use here?

Our [supported browsers list](https://support.atlassian.com/atlassian-account/docs/supported-browsers-for-atlassian-cloud-products/) can be referenced here as well. If you are using a supported browser and seeing this error, I would recommend trying to clear the cookies/browser cache to see if this helps.

Thanks

Andy

comments: author: Chaitanya Ivaturi
body: Hello [@Andy Heinzer](/t5/user/viewprofilepage/user-id/541137) ,

I was using on Safari latest version. I've cleared the cookies/ cache and its working now.

Thanks for helping me out!


author: Dexter de Vera
body: Hi [@Chaitanya Ivaturi](/t5/user/viewprofilepage/user-id/5473852) ,

Is this issue still exist today? As there is some Incident related in the Jira cloud yesterday.

Thank you!

comments: author: Chaitanya Ivaturi
body: Hey [@Dexter de Vera](/t5/user/viewprofilepage/user-id/4657717),

Thank you for responding!

Yes, I've been facing this issue for the past couple of days. Tried to research the error code in the community but didn't come across any solution.


author: Dexter de Vera
body: You can try to raise a support ticket in Atlassian [here](https://support.atlassian.com/contact/#/)

Also, I request assistance/tagged on this thread, please wait for the Atlassian support team to check on it.

Thank you!


author: Chaitanya Ivaturi
body: Thanks a lot, [@Dexter de Vera](/t5/user/viewprofilepage/user-id/4657717)  
I'll wait for the support team to get back on this.


Tags: cloud

jira-cloud
How do I add an additional field to the details of a Jira issue?
Asked by Angus Smith:

Hi fellow Jiraeans, as per the screenshot below, in a Jira cloud issue...how do I add another field called "Label" (bottom red arrow) under the "Details" (top red arrow) on the right hand side of the screen?

Thank you for any guidance in advance.

![PRODJOB1.jpg](/t5/image/serverpage/image-id/344754i28BAACB560363CFF/image-size/large?v=v2&px=999 "PRODJOB1.jpg")


Answers:
author: Nikola Perisic
body: Hello [@Angus Smith](/t5/user/viewprofilepage/user-id/5436745) since this is the view screen, you just need to add the Label field between those arrows shown on the screenshot. You would go to Settings \> Screens \> Find your view screen and add the Label field.

comments: author: Angus Smith
body: Thank you Mr Perisic. I have learned something today. The new Cloud layout is very different from the on-prem we used. VERY different.


author: Nikola Perisic
body: Mostly all of the things are the same. But yeah, there are some that are different.Here is an article about the differences: <https://support.atlassian.com/migration/docs/differences-administering-jira-data-center-and-cloud/>


author: Dexter de Vera
body: Hi [@Angus Smith](/t5/user/viewprofilepage/user-id/5436745) ,

As a Jira admin or Project admin, you can go to the project settings - layout then choose the Issue type then click Edit issue layout.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/344756i2C6FEC9729D29538/image-size/large?v=v2&px=999 "image.png")

Then drag the label under context fields -Save changes

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/344757i35B610265F628AD7/image-size/large?v=v2&px=999 "image.png")

Make sure the field "label" is added in the Issue types screen.

You can check this documentation to learn more about configuring field layout in the issue view.

<https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/>

Hope it helps.

Thank you!

comments: author: Angus Smith
body: Thank you very much for the guidance Dexter. Working.


Tags: cloud

jira-cloud
Plans vieuw
Asked by Eric Roetenberg:

Hi,

When I make plans of different projects, it only shows the Epic containing stories in the projects and nothing else. The Epic are always in another project than the stories See example :

De waardeketen Onderhoud en Storingen contains all epic and the other projects only Epic under which there is a story.

The filter I use consists of several filters.

filter total = "filter wkos" OR filter = "filter os teams" and status !=Gereed and status != Rejected and "Parent Link" is not EMPTY ORDER BY key ASC

filter 1: project = "WKOS" and status != Gereed

Filter 2: project in ("COO OS dev/ops Onderhoud en Veiligheid", "COO OS dev/ops Storingen en Klantinteractie", "COO OS Business Storingen en Klantinteractie", "COO OS Business Onderhoud en Veiligheid", "COO OS werkmanagement Biz Dev Ops", "COO OS Lovion Storingsintake Biz Dev Ops", "COO OS Lovion GisViewer BIZ Dev Ops", "COO OS System Team O\&S", "COO OS Lovion Implementatie \& Communicatie", "COO OS Werkmanagement \& Stuurinformatie") and issuetype != epic AND (resolved \>= 2024-07-07 or resolved is EMPTY)

![Schermafbeelding 2024-08-30 092917.jpg](/t5/image/serverpage/image-id/344736iA7CDE9DEA9E8195F/image-size/large?v=v2&px=999 "Schermafbeelding 2024-08-30 092917.jpg")


Answers:
author: Dave Mathijs
body: Hi [@Eric Roetenberg](/t5/user/viewprofilepage/user-id/2099628) The **Timeline** view within a single project will indeed show only the Epics of that project. It won't show the timeline for cross-project Epics, even if you've created a separate project for all (and only) your Epics.

**Example**

* You create a software project called EPIC with only Epic issue type
* You create all epics in project EPIC
* You set an epic from project EPIC as parent for stories from other projects like A and B
* Project A with stories that have a parent epic in Project EPIC
* Project B with stories that have another parent epic in Project EPIC

EPIC Timeline won't show you the stories from projects A and B under the epics in Project EPIC.

You'll need the Jira Software Premium plan with Plans for a cross-project timeline.

comments: author: Eric Roetenberg
body: Hi Dave,

we just have the Premium version and so I also use Plans

Grtz, Eric


Tags: cloud

jira-cloud
After upgrading to vesrion 9.17.2 facing some issues
Asked by Kareem Ibraheem:

we have a license issue

Jira software is licensed but not currently installed

roadmap is disabled and unable to add confluence/bitbucket in applications link gives error

This issue in production and we are seeking urgent support plz


Answers:
author: Mirek
body: Hi [@Kareem Ibraheem](/t5/user/viewprofilepage/user-id/5370337)

If your issue is related to production environment, urgent and you have a valid DC license which allows you to create a support ticket then I recommend you to do it asap. I am not sure if we would figure out here the problem without getting deeper into the details especially screenshots or logs.

Here is where you can raise the request

<https://support.atlassian.com/contact/>


Tags: data-center

jira-data-center