youngmon/atlassian-qna huggingface dataset:
How do I receive push notifications on my cell phone for due date reminders?
Asked by * **:

I use an Android.

I have push notifications for Trello turned on.

I have set a due date for the card and set a reminder.

I have added myself as a member of the card.

What is going on?


Answers:
author: Iain Dooley
body: [@\* \*\*](/t5/user/viewprofilepage/user-id/3968822) I've actually seen quite a few people mention problems with Android push notifications recently, I've just pinged the team via Slack to see if this is a known issue.


author: Soumyadeep Mandal
body: Hi [@\* \*\*](/t5/user/viewprofilepage/user-id/3968822) ,

Welcome to the community!

Mobile Due Date Reminders {#toc-hId--1330395311}
------------------------------------------------

### Have more control over deadlines with Reminders for Due Dates! {#toc-hId--639833837}

In Trello's iOS and Android mobile apps, you can set yourself up for success by selecting a special time frame for when you'd like to be reminded of an upcoming due date.

#### Configure Due Date reminder for iOS {#toc-hId-50727637}

Open a card to add or edit a due date. Check the **Set Reminder** optionto ensure it is enabled. Choose a reminder time frame (1 Hour Before, 2 Days Before, etc) that makes sense for your team or project. Press **Done** in the top right corner to save your Due Date and Reminder.

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5d5b8f332c7d3a7920be3f05/file-9mdb32FKFf.png)

#### Configure Due Date reminder for Android {#toc-hId--1756726826}

Open a card to add or edit a due date. Choose a time frame option from the drop-down menu (1 Hour Before, 2 Days Before, etc) and press the **Done** option. Nice!

![](https://d33v4339jhl8k0.cloudfront.net/docs/assets/545804d8e4b09c5ca72525ce/images/5d5b8ee80428634552d8642a/file-llBPLnrWGK.jpg)
Is it possible to have NEW check-list items appear at the top of the list rather than the bottom?
Asked by Sarah_Groseclose:

I am a relatively new user to Trello and cannot find a response to this question, or an option in settings, so I am posing it now. I would like my NEW check-list items to post at the TOP of the list on cards rather than at the bottom. Is this an option? If so, how do I set this option?

Thank you,

Sarah


Answers:
author: Iain Dooley
body: [@Sarah_Groseclose](/t5/user/viewprofilepage/user-id/3389042) You can install this Trellinator function globally to do it:

<https://gist.github.com/iaindooley/28d7b357e99589c59bd3c5d3650aeb73>

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Sarah_Groseclose
body: Thank you. I have grabbed the links and will check it out. I appreciate your response!

Peace,

Sarah


author: Soumyadeep Mandal
body: Hi [@Sarah_Groseclose](/t5/user/viewprofilepage/user-id/3389042) ,

Welcome to the community!

As fas as my information, you have to manually drag the newly created checklist from bottom to the top.

comments: author: Sarah_Groseclose
body: Thank you.
how to restore an access to the vital Trello board
Asked by Vadim Zigangirov:

Hello, Dear all,

I have a private profile in Trello. It is absolutely non-profitable and non-commercial. For some reason, it was registered and associated with my corporate email. Back in April when my Trello asked to change corporate address I swap it with my personal email which based on my own domain and powered by google email service. It might look like a corporate, however, it is just a private non-commercial domain which belongs to me personally. That was my inaccuracy (I definitely have personal generic email on Gmail) and it had been recognised as a company. probably that is fair enough.

The thing is, that I actively use only one bord on this account that I lost access to. It is dedicated to my non-commercial volunteer education activity. More than 20 people exercise results are stored there. That would be a big loss and drama If I lost access to those unique data.

I've just realised today that I don't have access to my Trello board because Trello recognised my new email as a corporate, but it is exactly the personal one.

Could you please help me solve this issue? I would be grateful If I had a chance to change my email and get access to this lost board.

Please, your help is vital!

Thank you in advance for any assistance and advice.

Truly yours,  
Vadim Zigangirov


Answers:
author: Vadim Zigangirov
body: Sorry,  

thank you all

Problem was successfully sorted!

Vadim
How do you cancel Business account?
Asked by Ed:

It is so hard to find a way to cancel the business account. Its too expensive.


Answers:
author: Michael Pryor
body: "To downgrade from Trello Business Class, you'll need to be a team administrator. Either navigate to your team's billing page (<https://trello.com/your-team-name/billing>) directly, or navigate to [your own profile](http://www.trello.com/me) and click on your team's name and the Billing tab."

from: <https://help.trello.com/article/836-cancel-trello-business-class>
google calendar
Asked by J?n Rosa:

dear Madam / Sir,

thank yoz very much for great app, which made my life easier. I would like to sync the app with google calendar what I managed. However, every new card or event which is created in Trello does not appear in google calendar. In order to be seen in google, I have to remove synchronisation with Trello and establish new one...Could you help me please to solve this issue? Thanks, kind regards, Jan


Answers:
author: Esme Crutchley
body: Hi [@J?n Rosa](/t5/user/viewprofilepage/user-id/3968674)

Welcome to the Community!

Cronofy is a great PowerUp that allows syncing with Google Calendar, I use it daily across multiple boards.

It's free for 1 board \> 1 calendar, however if you want more than 1 board, when I paid for it around 4 months ago it was $23.99 for the year.

By linking 1 board to 1 calendar, it means that you can specify which calendar you want your Trello cards to show up in (provided they have a due date on them and haven't been archived). E.g. I have a workout board which syncs through Cronofy to my Google Calendar within my Google Account called 'Esme Fitness'.

Cronofy is great because it allows a semi-2-way-sync. By that I mean, that you can set a due date on a card in Trello, this will then show up in your Google Calendar, but if it clashes with another appointment, you can move it in Google Calendar and the change in due time will reflect in the Trello card.

It might be good for you to have a look at this: <https://www.cronofy.com/calendar-connectors/trello-calendar-connector/> but also, on any board, open up the PowerUps menu, then type cronofy and it'll be there with useful information on what it does and how to use it!

Let us know if that helped. I use Cronofy all the time, so I'm happy to help in any way I can!

Esme :)


author: Soumyadeep Mandal
body: Hi [@J?n Rosa](/t5/user/viewprofilepage/user-id/3968674) ,

Welcome to the community!

Please visit the link below and read carefully after that follow the steps. I hope it will solve your problem!

<https://zapier.com/apps/google-calendar/tutorials/how-to-sync-trello-with-google-calendar>


author: reidt
body: Hey [@J?n Rosa](/t5/user/viewprofilepage/user-id/3968674)  
If you're still looking to solve the issue and 2-way sync Trello with Google Calendar you could always try Unito.io. I see someone has mentioned Zapier already but figured I would chime in as Unito is far more customizable.

<https://unito.io>

Hope that helps,   
Reid


Tags: google-calendar
Trello api FetchError: request to [Trello URL] failed, reason: socket hang up
Asked by Jamahl M-D:

Hey guys,  

I made a request to the Trello servers and got this response:   
\`\`\`

Error: FetchError: request to <https://api.trello.com/1/cards/$cardID> failed, reason: socket hang up

\`\`\`  

I'm 100% sure I didn't cross the api rate limit. I looked around the community to find a similar problem but I couldn't find one..


Answers:
author: Iain Dooley
body: [@Jamahl M-D](/t5/user/viewprofilepage/user-id/3936606) Can you post the exact URL you're using? Card IDs aren't sensitive information. Also can you maybe show this in context of the code being used to make the request, eg. through gist.github.com?


Tags: api

node

node.js

rest
Image gallery for the images attached in the cards?
Asked by Rosana_Briceno:

Hello community,

I was wondering if there is a power-up or function that allows trello to show the image attached to a card as in an image gallery (as the picture bellow)?

![descarga.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/98986i01C3D9ACE651D297/image-size/large?v=v2&px=999 "descarga.jpg")

Thanks for your answers


Answers:
author: Michael Pryor
body: Currently as far as I know, you'd need to make the images into card covers: <https://blog.trello.com/card-covers-and-colors>

comments: author: Rosana_Briceno
body: Yes, but this only allows 1 image, I was wondering if their is a way the program will show all the attachment in a gallery preview


author: milynnus
body: [@Rosana_Briceno](/t5/user/viewprofilepage/user-id/3965879) One way is to have a gallery board created automatically with the attachments from that call containing the attachments and randomly put them in say 3-5 list. You can use card move to 'PUBLISH NOW' list as a way to signal to the automation tool that you want populate the board and move back 'HOME' as a way to signal you want to clean up. Show the board as a compact icon on your website and it will link to your gallery.

(1)In a project, takeaway food order from a bot is created in a private board, randomly placed so this part can be done. (2) Card move, I used a Trello trigger to trap the event. Currently using it in a proposed solution. (3) Compact board link - just tested with sample code from Trello - it works...see <https://developer.atlassian.com/cloud/trello/guides/embedding/embedding-boards/>


author: Iain Dooley
body: [@Rosana_Briceno](/t5/user/viewprofilepage/user-id/3965879) you could always just link to a Google Drive or Dropbox folder and show the images in a gallery there.
Is there a way to create a hierarchy across Trello boards?
Asked by Sherman Klassen:

I need a way to have a discreet Trello board associated to a project but have that project roll up to a campaign or client above it. From a different perspective, I need to organize my different boards under campaigns that are under clients. For instance, I have 3 clients, each client has 3 campaigns and each campaign there are multiple projects (boards). I want to be able to work each project independently and see progress by project as well as by campaign and Client.


Answers:
author: Soumyadeep Mandal
body: Hi [@Sherman Klassen](/t5/user/viewprofilepage/user-id/3944610) ,

Welcome to the community!

H

Please visit the below link and have a look if the below power-up solves your problem or not!!

<https://trello.com/power-ups/58c85f41d7f012a1879c7b2e/card-relationships-hello-epics>


author: Iain Dooley
body: [@Sherman Klassen](/t5/user/viewprofilepage/user-id/3944610) Using a list of checklist items linked to cards is a pretty useful way of using Trello as a heirarchy:

<https://community.atlassian.com/t5/Trello-articles/Trello-Subtasks-with-Butler/ba-p/1060392>
Compare page versions
Asked by olga93:

When comparing versions in the history of a page (the document has more than 250 versions), it is not possible to compare the current version of the page with an older version of the same page, because the system generates an error. An example of an error on the screen in the application (comparison of version 262 VS version 170)  
This happens to all pages that have more than 150 versions.


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the community!

This sounds like a bug report that should go to Atlassian over at https:support.atlassian.com/contact

They will want to see the error that you have not given here as well as a description of your environment(version of confluence or that it is cloud, to start with)

comments: author: olga93
body: Thank you, I sent a bug report to support, I decided to ask in the community if someone met with such a problem


author: Nic Brough -Adaptavist-
body: Excellent!

Always worth asking here too. What is the error message you are seeing?


Tags: compare

page

version
How to request a password reset for a new account?
Asked by Lucas Mazzino:

Hello Community!

*Imagine I am a new Confluence user.*

*I have been granted access by my Company, but I did not enter Confluence right away.*

*Several weeks later (?) I tried to access my new account, but I found out the original password expired...*

1. ?How can I automatically request a password reset for my new account?  
   (Without to request my Admin to "Delete" my current account and "Create" a new one?)
2. Which is the default value (days?) for new accounts access and password reset.

<br />

Thank you very much!


Answers:
author: Utkarsh Agarwal _Nagarro_
body: Hi [@Lucas Mazzino](/t5/user/viewprofilepage/user-id/4660045) ,

* You can go to <https://HOSTNAME.atlassian.net> and click on the 'Unable to access your account?' option.
* Enter the username or email associated with the account.
* Click 'Email'

* Alternatively, the administrator can [change the user's password](https://confluence.atlassian.com/jira/managing-users-185729439.html) to temporary password or delete and re-create the user so the invite goes out again.

Cheers!

Utkarsh

comments: author: Lucas Mazzino
body: Thank you very much Utkarsh !!!


Tags: cloud

confluence-cloud

password
Slack integration to confluence error ?
Asked by CUONG DANG:

I**Can not loading** Slack Notification in Confluence Space Config

![Screenshot from 2022-01-19 17-08-45.png](/t5/image/serverpage/image-id/178497i5E2CB61E188929BF/image-size/large?v=v2&px=999 "Screenshot from 2022-01-19 17-08-45.png")


Answers:
author: Pramodh M
body: Hi [@CUONG DANG](/t5/user/viewprofilepage/user-id/4700713)

Welcome to the Community!!

Did you follow the procedure described here

<https://support.atlassian.com/confluence-cloud/docs/use-slack-and-confluence-together>

Let me know once you reconfigure this integration

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
purchase Viewtracker fails
Asked by arwin_arphic_com_tw:

I want to purchase Viewtracker - Analytics for Confluence and the purchase fails. What is the reason?

![viewtracker-error.png](/t5/image/serverpage/image-id/178496iE1EE5C2BC49BAE08/image-size/large?v=v2&px=999 "viewtracker-error.png")


Answers:
author: Mattia _bitvoodoo ag_
body: Hello Arwin,

we are the manufacturer of the Viewtracker app.

But unfortunately, we can't help you in this case. The listed error message indicates a problem with the payment. Only Atlassian has the ability to view payments processes and the related errors.

Please get directly in contact with the Atlassian support here <https://support.atlassian.com/contact>

Kind regards

Mattia

comments: author: arwin_arphic_com_tw
body: ok thank you very much


Tags: confluence-server

server
Failed to migrate database
Asked by Alen Loncaric:

We have a constant log errors after updating the confluence, hoging the server

2022-01-19 08:53:18,084 ERROR \[Caesium-1-1\] \[migration.agent.queue.QueueBroker\] error An error occurred when getting the next batch for consumer type: CONFLUENCE_IMPORT. Message: javax.persistence.PersistenceException: Failed to update database schema

Caused by: javax.persistence.PersistenceException: Failed to update database schema

Caused by: liquibase.exception.LockException: Could not acquire change log lock. Currently locked by atlassian-confluence-server_7.9.3 (172.17.0.2) since 1/19/22 8:07 AM

And this is on a lot of tables not just the one given for example. And i have few times done in postgree on confluence db:

UPDATE MIG_DB_CHANGELOG_LOCK SET LOCKED=false, LOCKGRANTED=null, LOCKEDBY=null where ID=1;

and after i do this the logs still say it is locked eventhough i see that select of the table says it is updated ok and no change after update.

How can we solve this?

Thank you!


Answers:
author: Pramodh M
body: Hi [@Alen Loncaric](/t5/user/viewprofilepage/user-id/2421901)

Here's the KB Article for the observed error

<https://confluence.atlassian.com/confkb/confluence-upgrade-failed-with-liquibase-exception-lockexception-could-not-acquire-change-log-lock-error-969527207.html>

Let me know if you have already tried this one

Thanks,  
Pramodh

comments: author: Alen Loncaric
body: UPDATE MIG_DB_CHANGELOG_LOCK SET LOCKED=false, LOCKGRANTED=null, LOCKEDBY=null where ID=1;

many times...


author: Alen Loncaric
body: Any other idea?


author: Molly Henderson
body: [@Alen Loncaric](/t5/user/viewprofilepage/user-id/2421901) We're running into this issue. Were you able to resolve?   
ran the above command as well; still nothing


Tags: confluence-server

server
Simple backup / restore fails
Asked by janjoris van der Lei:

Created a site backup, created a new account and tryed to site restore the backup

afther 19 minutes the restore fails with the meaning full error " Error importing site"

is this function working ?


Answers:
author: Pramodh M
body: Hi [@janjoris van der Lei](/t5/user/viewprofilepage/user-id/4321193)

Site restore from Server may result in issues for many reasons

Please follow the below documentation for properly importing the data

<https://support.atlassian.com/migration/docs/use-jira-site-import-to-migrate-from-server-to-cloud>

If you could include the screenshot of what error you are getting or if it's just a error, try raising a support ticket with Atlassian

Thanks,

Pramodh


Tags: cloud

confluence-cloud
Problem with Draw.IO line behaviour
Asked by Ian Mounsey:

We use Confluence Version 7.13.2 and Draw.IO version 9.8.0.

On an existing diagram, previously a line with the style "simple" in either direction ![Simple Line Style - Horizontal.png](https://community.atlassian.com/t5/image/serverpage/image-id/178176iF6C8ECCFA988A818/image-size/large?v=v2&px=999 "Simple Line Style - Horizontal.png")![Simple Line Style - Vertical.png](https://community.atlassian.com/t5/image/serverpage/image-id/178177i2C9F94A09AF4BDA8/image-size/large?v=v2&px=999 "Simple Line Style - Vertical.png")would allow you to move the connection point and the lines would still stay "orthogonal", ie They would stay horiztonal / vertical. Now they stay orthogonal some of the time and then if you drag the line further, then the connection point sticks and the line goes on a diagonal. When another "tab" - in the same Draw.IO" "file' is added and lines are drawn between 2 boxes, these do NOT show the same behaviour. Any ideas????


Answers:
author: David Benson _draw_io_
body: Hi Ian,

Could we ask you to submit a support request at <https://drawio.atlassian.net/servicedesk/customer/portal/14> please? We'll need to see the diagram file and best we do that privately. Thanks.


Tags: confluence-server

draw.io

server
How to add other macros within Table of contents
Asked by Ronald Kwan:

Previously on the old page editor, i could add table filters, and expand views within the table of contents. How can I do that now?

The way i structured the page:

- All my headers and their respective content is inside the "Table of contents" macro

- there are tables that I wish to add filters to, and also i would like add the "expand view" macro for the content under those headers.

<br />

How do I do this in the new page editor?


Answers:
author: Katerina Kovriga {Stiltsoft}
body: Hi [@Ronald Kwan](/t5/user/viewprofilepage/user-id/4714306) ,

If by filters you mean the [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud) app and its [Table Filter](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Filter+macro) macro, then we talk about our app.

As [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) mentioned before, the New Cloud Editor doesn't support macro nesting (for example, Expand within the Table Filter macro).

So to make your big tables more user-friendly, we can suggest using [pagination](https://docs.stiltsoft.com/display/public/TFAC/Sorting%2C+freezing+and+other+table+viewing+options#Sorting,freezingandothertableviewingoptions-Addpaginationtotables) - there is such option in the Table Filter macro.


author: Katerina Kovriga {Stiltsoft}
body: Hi there,

As this Community question concerns our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community) app, we are happy to introduce its new macro -- [Table Spreadsheet](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Spreadsheet+macro?utm_source=atl_community).

The macro allows you to work with fully functional Excel spreadsheets right in Confluence. You'll be able to use cells' formulas, filters, conditional formatting, etc., create pivot tables and charts from the page view\&edit mode.

The Table Spreadsheet macro is available for Cloud and Server/Data Center.

![](https://docs.stiltsoft.com/download/attachments/83100938/Conditional%20formatting.png?version=1&modificationDate=1641987630000&api=v2&effects=border-simple,shadow-kn)


author: Pramodh M
body: Hi [@Ronald Kwan](/t5/user/viewprofilepage/user-id/4714306)

Welcome to the community ?

As of now it's not supported on the new page editor yet

comments: author: Ronald Kwan
body: Thank you [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224)

Then is there a way for me to convert the page back to the old editor?


author: Pramodh M
body: [@Ronald Kwan](/t5/user/viewprofilepage/user-id/4714306)

Straight forward there is no way

Bu here's a solution

<https://community.atlassian.com/t5/Confluence-questions/Switch-to-old-Editor-possible/qaq-p/1104580>


Tags: cloud

confluence-cloud
Confiform Action Buttons: Conditions Stopped Working
Asked by Lilian:

Hi Everyone,

We've been using our Confiform form now consistently for four months. Today we noticed a couple of things that have changed and am wondering if anyone knows why.

1. No changes have been made to the forms in months.
2. The Hide conditions no longer work - this controls when to display the action buttons
3. I have the TableView option to merge action buttons into one column. All of a sudden, the first action button listed shows with the field name as the column name whereas before, there was no column heading.

Can anyone point me in the right direction to start troubleshooting? I'd hate to re-do the forms that have been live since Q3'21. I know some updates to the add-on were available but in reading the release notes, it doesn't look like any of it would cause what we're experiencing.

Thanks,

Lilian


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Lilian](/t5/user/viewprofilepage/user-id/4430549)

Please open a support ticket with us <https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form>

So we can troubleshoot this together

Hard to tell anything without seeing your form's configuration

Alex

comments: author: Lilian
body: Thanks Alex. I opened a ticket.


author: Laura Holton _ACE Rotterdam_
body: Hi [@Lilian](/t5/user/viewprofilepage/user-id/4430549) ?

I've taken a look into this for you and whilst I have no answers as to why, my recommendation in terms of troubleshooting is to raise a support ticket directly with ConfiForms here: <https://wiki.vertuna.com/display/VERTUNA/Support+Request+Form>

They also include a way to contact them via email on the Atlassian Marketplace: [vertuna@vertuna.com](mailto:vertuna@vertuna.com)

I hope this helps but if you have any other questions just ask away ?

All the best,

Laura

comments: author: Lilian
body: Thanks Laura, I appreciate you researching this. I went ahead and opened a ticket.


Tags: confiforms

confluence-server

server