youngmon/atlassian-qna huggingface dataset:
Looking to add the OriginalEstimate from an issue in the AdvancedRoadmaps
Asked by Fabien Frances:

Hello,

We have started to use Advancedroadmaps in Jira Cloud and we would like to show the Original Estimate entered on an issue.  

We have found out that is not yet possible - <https://jira.atlassian.com/browse/JPOSERVER-2546>

However there is a way with using scripted field to show the value with ScriptRunner, but looking the doc here <https://docs.adaptavist.com/sr4jc/latest/features/scripted-fields>

I am not a developer and struggling to get simply the value of OriginalEstimate in a new field that I can use in AdvancedRoadmaps.

I hope this makes sense.

Note: I will be on leave and back on the 28th of April, so if I am not responding I am not ignoring you but just getting some well deserved rest.  

Kind regards


Answers:
author: Daniel Ebers
body: Hi [@Fabien Frances](/t5/user/viewprofilepage/user-id/4561695)

this wish is coming up every now and then and users seem to have worked around it but the formatting is tricky.  
Script Field of ScriptRunner might be an option, Automation within Jira another.

Please refer to a similar thread which deals with a discussion about the formatting:  
<https://community.atlassian.com/t5/Jira-Software-questions/Copy-Original-Estimate-to-custom-field/qaq-p/1908331>

From my point of view it sounds like a lot of scripting to do. Unluckily the author of the thread over there did not share the code.

Regards,  
Daniel


Tags: advanced-roadmaps
Could someone train/mentor me in Roadmap creation and planning using JIRA Advanced roadmaps?
Asked by sarah roberts:

My team have been using JIRA for 4 years and have epics and stories/bugs etc. But I create roadmap using the confluence roadmap planner, which is not connected to actual epics.

I have read the guides on creating a proper JIRA roadmap, but I'm really struggling and have no idea where to start!

I'm looking for an experienced user of the advanced JIRA roadmap tool to jump on a call to help/mentor me through creating this! I can offer virtual cookies and kudos! Would really appreciate the help :)

Thanks  
Sarah R, Head of Product


Answers:
author: Ste Wright
body: Hi [@sarah roberts](/t5/user/viewprofilepage/user-id/1175512)

As the Atlassian Community is a globally distributed community, I'd like to start by offering some options for learning and getting advice!

*** ** * ** ***

There are some pages I'd recommend when starting to learn Advanced Roadmaps:

* <https://www.atlassian.com/software/jira/guides/roadmaps/advanced-roadmaps>
* <https://support.atlassian.com/advanced-roadmaps-for-jira-cloud/>

*** ** * ** ***

I'd also check out Atlassian University - including:

* [Planning with Advanced Roadmaps (course)](https://university.atlassian.com/student/page/817180-planning-with-advanced-roadmaps-course-description?sid=3bd6c499-281c-45f9-b469-bbb9b610d8ef&sid_i=1)
* [Creating Plans and Dependencies in Advanced Roadmaps (webinar video)](https://university.atlassian.com/student/page/928443-create-plans-and-dependencies-in-advanced-roadmaps?sid=3bd6c499-281c-45f9-b469-bbb9b610d8ef&sid_i=0)

*** ** * ** ***

Finally, for more direct help, you could:

* Reach out to a [Solution Partner](https://partnerdirectory.atlassian.com/) in your area
* Look for an [Atlassian Community Event group](https://ace.atlassian.com/) in your area, so you can link up with like-minded enthusiasts, and seek advice at an event! Or, browse for virtual events on *Advanced Roadmaps*you can attend, to learn and ask questions.

*** ** * ** ***

Let us know if any of these options are helpful to you!

Ste


Tags: advanced-roadmaps

roadmap
New Issues created under an epic not inheriting epic's team
Asked by Topher Speth:

Is there any way to set stories in a epic to use the same team as the epic itself, or am I stuck manually updating the team for every new story I create in the epic? We are grouping our roadmap by team, however the default state for every new story created under epics (even epics assigned to a team) is for them to go into the "Unassigned" bucket. I would like it better if the new story inherited whatever the epic's team value is by default.


Answers:
author: Rick Olson
body: Yes, we do this ourselves.

You need to know the custom field number for the team field on your instance. In our case, it is 10356 -- so you can follow the example.

The first screen shot is the automation I have in place. Note that you need to have an epic link to reference the epic's team field. You can see the trap I have for that and also the way I handle it.

The way to make this work is to edit the issue field the way I show in the second screen shot.

I hope that helps.

-Rick

Screen shot 1:

![TeamName1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191849i0410F8C692C83F4D/image-size/large?v=v2&px=999 "TeamName1.PNG")

Screen shot 2:![TeamName2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/191850iBEE62507D4BBF276/image-size/large?v=v2&px=999 "TeamName2.PNG")

comments: author: Topher Speth
body: Thanks Rick - this makes sense, but unfortunately I don't believe I have access to the automation tool for my project. Maybe I can convince the admin to help me out with that.


Tags: advanced-roadmaps
Fields & Dependencies
Asked by Becky Brignall:

My initial queries:

* On the Roadmap tab there are only circa 20 fields I can add, do you know how I can add all of the other fields that are available such as 'Linked Issues' 'Description' and 'Summary.'
* When adding a dependency it only gives me the option for 'Blocks' / 'Depends On' / 'Causes' / 'Relates To' - Expedia has loads of other linked issue types which we use, do you know how I add them?
* This Atlassian example is really cool, on their screenshot they have to columns 'Dependency' and 'Dependency Issue' - I don't know how to add these fields nor if Expedia have these enabled/available - <https://confluence.atlassian.com/advancedroadmapsserver/dependencies-report-935577893.html>
* How do i manually move the jira tickets on the dependency report?


Answers:
author: Curt Holley
body: Hi [@Becky Brignall](/t5/user/viewprofilepage/user-id/4834434)

I think the 1st thing you should do is talk with a Jira admin at the company, as not knowing which hosting platform makes it hard for the community to assist. Plus, a lot of it will depend on how the Jira admin/s have configured Advanced roadmaps.

They should be able to answer all the above questions.


Tags: advanced-roadmaps
how do I create a new view in Advanced Roadmaps ?
Asked by Adam Morris:

how do I create a new view in Advanced Roadmaps ?


Answers:
author: Joseph Chung Yin
body: [@Adam Morris](/t5/user/viewprofilepage/user-id/4860845) -

Welcome to the community. First of all, (assuming you have the edit right against an existing plan or you are creating a new plan) - You can just adjust the default view. Once it is modified, you will see the the view name will be appended with "Edited" wording...

![2022-04-05_17-06-14.png](https://community.atlassian.com/t5/image/serverpage/image-id/191674iA96028C16D9C7C6B/image-size/large?v=v2&px=999 "2022-04-05_17-06-14.png")

If you then click on the "..." symbol, you will see the option menu where you can save the modified view to something else.

![2022-04-05_17-06-46.png](https://community.atlassian.com/t5/image/serverpage/image-id/191676i8A7C2EB9F9BE37F0/image-size/large?v=v2&px=999 "2022-04-05_17-06-46.png")

Here are a few other links from Atlassian regarding to manage views associated with a plan for your reference -

<https://support.atlassian.com/jira-software-cloud/docs/save-a-new-view-in-advanced-roadmaps/>

<https://support.atlassian.com/jira-software-cloud/docs/manage-and-delete-views-in-advanced-roadmaps/>

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.


author: Curt Holley
body: Hi [@Adam Morris](/t5/user/viewprofilepage/user-id/4860845)

Welcome to the community!

Configure fields, view settings and filters until you have what you desire (as the new view), then click the down arrow (next to "Save this view") and select "Save as new view" and give it an appropriate name.

![Screenshot 2022-04-06 121813.png](https://community.atlassian.com/t5/image/serverpage/image-id/191679i3A468613733A613B/image-size/large?v=v2&px=999 "Screenshot 2022-04-06 121813.png")


Tags: advanced-roadmaps
The filter I want to select to build an Advanced Roadmap Plan not available to select
Asked by Margaret Fross:

I have a filter I want to use (with Epics, Tasks, and Sub-tasks) to build an Advanced Roadmap Plan POC; the filter is open to all jira users to view, but it is not showing as a filter I can select to build my plan with.

Other notes-I do not have a specific team called out in my Jira records; I am using Target Start and Target End Dates in my sub-tasks.

I have not added my items to a board.


Answers:
author: Margaret Fross
body: I figured it out-my filter name had a "-" in it; I removed that and now I can see it to select

comments: author: Curt Holley
body: Yes [@Margaret Fross](/t5/user/viewprofilepage/user-id/4857505) "-" are not helpful in filter names, which is rather annoying/out dated search behavior. I find having a word in the filter name that isn't likely to be in any/many other filter names is a great way to get concise search results for filters.


Tags: advanced-roadmaps

server
Why cant my admin approve a join request?
Asked by Jasmine:

We got a new team member and she had access to the Trello board our team shares. She got a new computer and when she went to access the board it made her request access to the board again. My admin deleted her from the board, and went to approve her new request but it will not allow my admin to approve her request.   

It says that she will put the number of members over the limit. However, we currently have 9 active members on the board, and my new team member would make 10.

We gave it some time since deleting her account and re-requesting access all happened in one day, with the hope that the system just needed time to update. But, that is not the case.   

What am I missing? What can we do?


Answers:
author: Vronik
body: Hello

<br />

The 10 members are per workspace, not per board. Make sure that you don't already have 10 collaborators on it, but I invite you to read this article in case you have more questions.

<https://support.atlassian.com/trello/docs/workspace-user-limit/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks
Users can't see issues in Roadmap Plan
Asked by Ann Sciandra:

I set up a Roadmap plan and the users I added to the plan are able to view the plan, but unable to see any issues tagged in the plan.

I've checked the following:

* The users are added to the Project that the plan is in.
* In the plan settings, the users have been added to the Edit \& View access.
* The users have the permissions listed under the **Advance Roadmap User** section in the **Advanced Roadmaps permissions.**

Not sure what else I need to change so the users can see the issues within the plan. Any suggestions would be greatly appreciated.


Answers:
author: Kristen Bond
body: Are you using a filter for your plan? If yes, then make sure that filter is public.

comments: author: Tom Leser
body: This just got me. SPent a few hours troubleshooting permissions. Now I'm trying to see why users don't have the ability to change their views, the button is not even there next to filters.


author: Ntamen kamogne harry Michel
body: [@Ann Sciandra](/t5/user/viewprofilepage/user-id/4857675)

What is the typical outcome?

Is it the same for you?

Can you even see your results in the roadmap?


author: Nagabharana S
body: Hello [@Ann Sciandra](/t5/user/viewprofilepage/user-id/4857675) ,

From the Plan Setting, ensure the Access Control permission points to the correct group for Edit ad View.

Also, check that Advanced Roadmap Users or Advanced Roadmap Viewer make sure the user you are sharing Plan with is in one of the assigned groups.

Please refer to <https://support.atlassian.com/jira-software-cloud/docs/set-permissions-in-advanced-roadmaps/>

Hope this helps. :)


author: Curt Holley
body: Hi [@Ann Sciandra](/t5/user/viewprofilepage/user-id/4857675)

Welcome to the community!

Do these users have access to see the content of the plan in native Jira?  
As AR permissions do not override Jira permissions, so despite you giving them access to the Plan if they do not have access to the Jira Project/s within the plan, they will not be able to view the content.

comments: author: Ann Sciandra
body: Hi [@Curt Holley](/t5/user/viewprofilepage/user-id/3527535) - thanks for the follow up on my question! The users do have permissions to access the Jira Projects within the plan.


author: Curt Holley
body: Can anyone see the issues in the plan? Presumably you can?

What about other plans, are they working and are there any differences in their configuration?


Tags: advanced-roadmaps

cloud
Cancelamento de plano
Asked by Drielle Castelani:

Ol?! Tudo bem?

Contratei dois planos anuais para mim e um convidado, mas n?o irei mais precisar do servi?o.

Minha d?vida ?: consigo o reembolso do valor que investi? O que preciso fazer nesse caso? Qual ? o procedimento a seguir?

Fico no aguardo de orienta??es! Obrigada!


Answers:
author: Vronik
body: Hi

Look at this article

<https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/>

If my answer helped you,   
please mark it as accepted so that other people looking for similar problems can find it more easily.  
Thanks


Tags: cloud

trello-cloud

user-management
Freeze Card Title
Asked by Maria Ribaulo:

Is there a way to 'freeze panes' on a card so I can scroll down through the whole card and still see the title?


Answers:
author: Gaurav Kataria
body: Not a perfect solution but the url bar in your browser should have the card title, even when you scroll down.

![card title.png](https://community.atlassian.com/t5/image/serverpage/image-id/340842i30863EF319AE3C3E/image-size/large?v=v2&px=999 "card title.png")

comments: author: Maria Ribaulo
body: That's helpful to keep my brain on track, however, during my process, I often need to copy part of the title (speed and accuracy!).


author: Seon Shakespeare
body: Hi Maria,

Unfortunately, Trello doesn't have a feature to freeze the card title as you scroll.

You could try copying the title and pasting it into the card description or a comment for easy reference. You can also check if a similar feature has already been requested (or request it yourself!) here: <https://jira.atlassian.com/projects/TRELLO/>

I hope this helps!


Tags: cloud

trello-cloud
Brand new and Confused please - help!
Asked by Didi:

Hi Big Brother/sisters

Please, help me! Being introduced to this Trello few days ago - I have no clue and I'm ready to learn. I need to learn from A-Z of Trello hence starting need help on how to create from how to create my first List and continue my learninf journey from there.

Please, help if you can!

Thanks Didi

P.s at which area in Trello is the University of learning section located?


Answers:
author: Hans Polder
body: [@Didi](/t5/user/viewprofilepage/user-id/5564208) ,

Welcome to the community!

I think this might help you: <https://university.atlassian.com/student/path/1043254-trello-fundamentals-how-to-use-trello>

All other Trello courses here: <https://university.atlassian.com/student/catalog/list?category_ids=26536-trello>

You could also use [this google search](https://www.google.com/search?q=trello+in+atlassian+university&rlz=1C1ONGR_nlNL992NL992&oq=trello+in+atlassian+university&gs_lcrp=EgZjaHJvbWUyCwgAEEUYChg5GKABMgkIARAhGAoYoAHSAQg0NDU1ajBqN6gCALACAA&sourceid=chrome&ie=UTF-8&safe=active&ssui=on) to find help from other sources like people on Youtube explaining things about Trello :)


Tags: cloud

trello-cloud
Why is Trello saying that I have too many collaborators and how do I fix it?
Asked by Aundra:

Trello is telling my boss that there are too many collaborators. How do I fix those pop-ups?


Answers:
author: Gaurav Kataria
body: This page explains it all <https://support.atlassian.com/trello/docs/workspace-user-limit/>


Tags: cloud

trello-cloud
How do I share a link to a specific list within a board?
Asked by KlaudiaCiok:

This was the question asked in 2019 - so 5 years?  

has this been implemented?


Answers:
author: Danny
body: Hi [@KlaudiaCiok](/t5/user/viewprofilepage/user-id/5563837)

You want to share a URL to navigate the user to all cards within a particular list. Could this be achieved by the following URL:
> <https://trello.com/search>

You could filter for a particular board, and filter for only non-archived cards via the UI on the page.

Within the search text box below:

![Screenshot_1.png](https://community.atlassian.com/t5/image/serverpage/image-id/341300iB748B2750D429883/image-size/large?v=v2&px=999 "Screenshot_1.png")

you could add the following:

```
list:"[list name]"
```

Once you have filtered for the desired result, you could search the URL to other users. While it is cumbersome to achieve the desired result it is possible.

Hope this helps,

Danny

comments: author: KlaudiaCiok
body: Yeah Danny,  
But this isn't ideal i guess, seeing search view isn't what I wanted my boss to see.  
I wish I could send a link to list on trello board.   

But it's something at least thanks


author: Josh_Unito
body: Unfortunately not! Your best bet is to use the search bar at the top of Trello and look for a card from that list.


Tags: cloud

link

list

trello-cloud
Count Number of Days a Card is in a List
Asked by Glenn_Weissel:

Is it possible to count the number of days cards are in a list to derive metrics?

Use case: From a Kanban perspective our team wants to count the number of days a card is in a list before pulled into the next list/column.

Example of a simple Kanban-style board:

**# days** ---\> **# days** ---\>

![Trello Kanban.png](https://community.atlassian.com/t5/image/serverpage/image-id/340784iFB96D73905202229/image-size/large?v=v2&px=999 "Trello Kanban.png")

I cannot find any answers to the above question/use case.


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Glenn_Weissel](/t5/user/viewprofilepage/user-id/5135686) would this power-up do what you want? <https://trello.com/power-ups/5b4765f383dd7c75d8e57be4/time-in-list-by-blue-cat>

There is some cost involved, but it looks like it gives you some great visuals and charts to help with your reporting.

If using a paid power-up isn't an option, you could create your own system with the use of custom fields and automation. The idea would be to record the timestamps of when cards moved in and out of lists, and then calculate the duration between these dates. You can then track at the individual card level as well as consolidate all the data to view the durations of all cards.  

The latter using custom fields is a bit more of an advanced topic, so happy to expand and give more detail if you're interested in exploring this option.

comments: author: Glenn_Weissel
body: Hello Hannah,

Thank you for your quick response! While I'd love to use the power-up we cannot add anything to the enterprise instance of Trello.

I am interested in learning more about the other option however! What is the best way to connect on that?

Glenn


Tags: cloud
Problem getting reports to show my outstanding tasks
Asked by Serena Humphrey:

Hi there, whilst I really love using Trello for task management, I'm really struggling to find or create a simple report that will list my outstanding tasks.

Everything I try still has lots of completed tasks

And I may be shooting for the moon here, but I really need the report to show the board name, as I organise my boards by clients

Very much appreciate any pointers on this

Thanks

Serena

x


Answers:
author: Gaurav Kataria
body: You can go here and select an appropriate filter <https://trello.com/my/cards>


Tags: cloud

trello-cloud
I enabled two factor on my old cell number and changed phone numbers. Stuck and can't login now.
Asked by Shellie Johnson:

I enabled 2FA on an old derive and under an old phone number a while back, and haven't used Trello for some time. I attempted to login and I cannot complete the 2FA because now I have a new phone number, and the code is being sent to the old number. How do I get my correct phone number set up for the 2FA?


Answers:
author: Josh_Unito
body: [@Shellie Johnson](/t5/user/viewprofilepage/user-id/5564055) When you set up 2FA, did you receive an emergency recovery key? [From this article:](https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account/#Disable-two-step-verification)  

You don't have your phone or can't access your authentication app for two-step verification {#toc-hId--349791781}
-----------------------------------------------------------------------------------------------------------------

If you're unable to receive a verification code, you can still log in using the recovery code you were given when setting up two-step verification.

To log in using your recovery code:

1. Go to the login screen for your Atlassian product.

2. On your login screen, enter your email address and password, then select **Log in**.

3. Select **Can't use your phone?** at the bottom of the page.

4. Enter your emergency recovery key and select **Log in**.

If you don't have an emergency recovery key, you'll have to contact Atlassian support for help.


Tags: cloud

trello-cloud
?Se puede cambiar a un invitado multitablero por otro?
Asked by Nestor Torrasca Duarte:

Tengo tres invitados multitableros, se puede cambiar a uno por otro sin que me cobren? Es decir, reemplazar


Answers:
author: Renato Fagaraz
body: Hi, Nestor! Welcome to the community!

Yes, you can replace one Multi-board Guest with another. However, you should be sure to first remove one and then add another, to avoid any unnecessary charges.   

Hopefully that helps!

*** ** * ** ***

?Hola, Nestor! ?Bienvenido a la comunidad!

S?, puedes sustituir un Multi-board Guest por otro. Sin embargo, debes asegurarte de eliminar primero uno y luego a?adir otro, para evitar cargos innecesarios.

Espero que te sirva de ayuda.


Tags: cloud

trello-cloud
Check cards for title content
Asked by Mike:

I have cards with names like "My Client Name (12345) - 2024". The "12345" is a number unique to the client. 2024 is the year.

I would like to search the same board for cards that have the same client number and year. Is this possible?


Answers:
author: Hannah Humbert - Simpla Workflows
body: [@Mike](/t5/user/viewprofilepage/user-id/4078800) you can filter cards on your board by searching for keywords. See below:

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/340875iB860FD0EA0880A80/image-size/large?v=v2&px=999 "image.png")


Tags: cloud

trello-cloud
Why can't I add a card?
Asked by LR:

We have archived the cards, but still won't allow us to add a card.

Is there a problem with the Free Trello, do we have to upgrade, will that solve the problem?


Answers:
author: Vronik
body: Hi

Look at this post

<https://community.atlassian.com/t5/Trello-questions/Not-able-to-Add-a-card-in-Trello-group-board/qaq-p/611701>


Tags: cloud

trello-cloud