youngmon/atlassian-qna huggingface dataset:
Migrate from 2.8 to 3.5.17 fails with: Error opening ... 'global.logo'
Asked by Peter Binney:

We are upgrading from 2.8 (sic) to 4.3.2 which involves first migrating to 3.5.17

At that stage the migrate fails with:

ERROR ... atlassian.confluence.upgrade.UpgradeLauncherServletContextListener contextInitialized 1: Error opening input stream from resource: UploadedResource filename: 'global.logo', file: '/opt/IBwiki/internal-dev-tomcat6/confluence/resources/logo.gif'

For the time being we have prevented the error by adding a confluence/resources/logo.gif file before the upgrade (there isn't one in the 2.8 environment).

But the end result of this is that the specified logo appears in various places in the 4.3.2 UI (eg: next to spaces in the Dashboard).

We want to revert to an as out-of-the-box UI as possible. How do I fix this please?

I notice from select \* from BANDANA where BANDANAVALUE like '%logo.gif%'

that there are four BANDANACONTEXT's (including _GLOBAL) with BANDANAVALUE of:

\<list\> \<com.atlassian.confluence.util.resource\> \<key\>logo\</key\> \<relativepathtofile\>cblogo.GIF\</relativepathtofile\> \<contenttypeprefix\>image\</contenttypeprefix\> \</com.atlassian.confluence.util.resource\> \</list\>

Can I just remove those before the upgrade to fix the problem?

<br />


Answers:
author: PeterKoczan
body: Hi,

Have you tried removing the logo or just turning off completely? Please refer to the following documentation for more info: <https://confluence.atlassian.com/display/DOC/Editing+the+Global+Logo>

Cheers,

Peter

comments: author: Peter Binney
body: It was turned off. But there was clearly detritus referring to it in the d/b, so, as per your email suggestion, I turned it off by:

1. Turning it on (sic)
2. Clicking "Reset logo to default"

Then on the next migration test run the problem no longer occurred.

Many thanks


Tags: global

logo

upgrade
Linkings after restoring Confluence Backup
Asked by Natalie Wenz:

We do backups from our space, rename the space and space key in xml and restore it. Now we want to be sure that no linking to the old space is existing anymore. Is there any way to check the links? If i tried the backup \& restore process on my local system it works without links to the old space. Are there any experiences with that issue?


Answers:
author: Abdoulaye Kindy Diallo
body: As you changed the xml and was able to restore it successfully, it should be fine.

comments: author: Natalie Wenz
body: Thank you for your answer. I successfully changed the xml and restored the space. But i'm wondering if there is any automatical mechanism to proof the linkings in the space to ensure that no linkings to the old space is existing any more. Maybe there is a search function included? Any ideas?
Cannot share a page to a group of users
Asked by MimiP:

Hello,

I'm trying to share a page to a group of users. A message confirms that the sharing email has been sent. But I find no email sent to my mail box.

I check my mail group, and it appears that sending emails to that mail group is working.

Another issue is that, when I'm entering an email to share, it hardly maps to the correct email. Therefor, button Share sometimes is displayed, sometimes not. But if I enter a Username, it works.

Do you have any ideas about this? Thank you.

Mimi


Answers:
author: PeterKoczan
body: Hi,

I suggest you to take a look in your logs at *\<CONFLUENCE-HOME\>/logs/atlassian-confluence.log* that may give additional information if the mail delivery on remote side fails. It would be adivsabel to check your SMTP server logs too, maybe the mails just filtered from Confluence for some reason.

Kind regards,

Peter

comments: author: MimiP
body: Thank you Peter.

It works for us now :)
How to turn on "Subscribe to all blog posts" for all users?
Asked by Saul Perdomo:

Hi, and thanks for reading. Our company's directors are requiring that all users receive emails on all blog posts. The "Subscribe to all blog posts" setting is exactly what we want, but currently each user needs to enable it manually. How are we able to change this setting for all users?

If there is no official way to perform this (e.g. via the administration console), then we /may/ consider executing a DB query -- this is however the least preferred option due to the associated risk.

Thank you,

Saul


Answers:
author: PeterKoczan
body: Hi,

As far as I know there's not admin feature for this, but to give you a clue on the database side: these settings are stored in the **NOTIFICATIONS** table, so you might want to check the contents of the table, modify the settings for an user on the user interface to receive these notifications, then check the new row inserted in the table. You can then use that row as a reference for the rest of the users.

Please be sure to perform a database backup before modifying any of the data directly and it is advised to test how this work, on a test environment first. Also, please note that direct database modifications are not officially supported.

Cheers,

Peter

comments: author: Saul Perdomo
body: As an addendum to my own question, this [previous question](/questions/35544/confluence-3-5-5-where-are-the-emails-settings-stored-in-database) described the NOTIFICATIONS and the FOLLOW_CONNECTIONS tables -- however it is not clear to us from looking at the tables' descriptions what fields should be modified and what the values should be.

We could likely work this out by running some selects on our own DB, comparing records of users with different settings. But we feel that in this case the benefit is outweighed by the risk, therefore we won't be going ahead with unsupported DB mods.

Thank you Peter for taking the time to reply.


author: Saul Perdomo
body: As an addendum to my own question, this [previous question](/questions/35544/confluence-3-5-5-where-are-the-emails-settings-stored-in-database) described the NOTIFICATIONS and the FOLLOW_CONNECTIONS tables -- however it is not clear to us from looking at the tables' descriptions what fields should be modified and what the values should be.

We could likely work this out by running some selects on our own DB, comparing records of users with different settings. But we feel that in this case the benefit is outweighed by the risk, therefore we won't be going ahead with unsupported DB mods.

Thank you Peter for taking the time to reply.
Several LDAP directorys with different setup
Asked by Annicka Rosengren:

The scenario is that only one particular department should be able to create their own accounts and for all other only authentication should apply.

Can I have one LDAP search to a directory in Confluence with LDAP auth and creation on logon, and one more directory where only authentication is done? With two different LDAP questions.

BR

Annicka


Answers:
author: William Zanchet [Atlassian]
body: Hi Annicka,  

I think that you can create two LDAPs in Confluence and give the proper permissions, and then you can create a LDAP filter to minimize scope.  

Cheers,  

WZ  


Tags: ldap
Is there a way to customize the editor menu, especially reduce the number of features,
Asked by Philippe COUDERT:

, for example have only Heading 1, Heading 2, remove the color box...


Answers:
author: PeterKoczan
body: Hi,

I believe the easiest way to do it is to refer to the [How to Hide Elements in Confluence using JavaScript and CSS](https://confluence.atlassian.com/display/CONFKB/How+to+Hide+Elements+in+Confluence+Using+CSS+or+JavaScript) to hide specific elements. You can find out the name of the elements by viewing the page source once you edit a page. For example applying the following at \*Confluence Admin \> Custom HTML \> At the end of HEAD\* will hide the *table insert dropdown box* from the editor.

```
&lt;style type="text/css"&gt;    #insert-table-dropdown {        display:none !important;    }&lt;/style&gt;
```

Here are some of the possible toolbar elements to hide in the editor:

rte-button-bold

rte-button-italic

rte-button-underline

color-picker-control

more-menu

rte-button-bullist

rte-button-numlist

rte-button-tasklist

rte-button-outdent

rte-button-indent

rte-button-justifyleft

rte-button-justifycenter

rte-button-justifyright

insert-table-dropdown

insert-menu

toolbar-item toolbar-dropdown

rte-button-undo

rte-button-redo

rte-button-searchreplace

rte-button-help


Tags: editor
SQL Server 2008R2
Asked by Dejan Djordjevic:

Dear Atlassian support team,

Referring to your online documentation <https://confluence.atlassian.com/display/JIRA/Supported+Platforms>

Currently we are running Jira using MS SQL Server 2005 and our company have plans to migrate our production applications to new clustered environment (ether on SQL Server 2012 or SQL Server 2008R2).

Could You please tell us if MS SQL Server 2008R2 (or maybe SQL Server 2012) is supported by Jira 5.0.2 since this databases are not listed in documentation?

Thanks in advance,

Dejan


Answers:
author: Zul NS _Atlassian_
body: Hi Dejan,

I have answered you in [support.atlassian.com](http://support.atlassian.com). Feel free to check the ticket. For other information, MS SQL Server 2008 R2 is also supported. However, SQL Server 2012 has a task request which can be found in [here.](https://jira.atlassian.com/browse/JRA-30019)

Regards,

Zul

comments: author: Dejan Djordjevic
body: Thanks Zul,

I would like to inform you that we have successfully migrated our Jira db instance to new SQL Server 2008R2 cluster. For now everything seems to work smoothly.

Br,

Dejan


author: Zul NS _Atlassian_
body: Hi Dejan,

Awesome news! Enjoy your new database :)

Regards,

Zul


author: ucssolutions
body: We are planning the same scenario. Could you give us a link or step by step on how to migrate from sql 2005 to sql 2008 r2?


author: ucssolutions
body: Or if possible from sql 2005 to sql 2014 r2?


author: juliusson
body: I also need information on how to proceed from sql 2005 to sql 2014 r2!!! please!!!


Tags: ms-sql
Confluence / not able to install plugins
Asked by tomother:

Hi guys,

i am testing Confluence 4.3 (Trial Version for "Download") on CentOS 6.3.

Installation was fine, everything seemed to be OK, but i cannot install plugins (e. g. Team Calendars).

I get the message "Atlassian Plugin Exchange (APE) is not available" and so i checked firewall and proxy - settings, but everything is OK.

I followed the instructions and changed the "setenv.sh" and added "-Dupm.pac.disable=true" in the first line in order to force confluence not to look for the APE. After restarting confluence i still get the "APE is not available" message but also that "APE has been disabled" - but still i cannot install plugins, also not via "upload plugin".

What am doing wrong? Any ideas?

If you need more information from my side, please let me know!

Thank you in advance for your help!!


Answers:
author: PeterKoczan
body: If even the manually downloaded plugin installation fails, you probably face the issue with MySQL setting *max_allowed_packet* set to a low value. You can search for this string in your logs.

You may refer to this article to adjust this value: <https://confluence.atlassian.com/display/JIRAKB/Exceeds+Max+Allowed+Packet+for+MySQL>

comments: author: tomother
body: Hi Peter,

Yes, the MySQL setting caused the problems!

Thank you very much for your assistance

Take care


author: PeterKoczan
body: You might also want to check your *\<CONFLUENCE-HOME\>/logs/atlassian-confluence.log* that may contain additional information about the nature of the problem.

comments: author: tomother
body: Thank you very much!

Yes, the base URL is correct.

Also I tried installation after downloading the plugin via the Atlassian Marketplace. But unfortunately this also doesnt work.

Will keep on trying...


author: Alejandro Conde Carrillo
body: Have you checked your [server base URL](https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL "Configuring the Server Base URL")? This could be causing this problem. Make sure it matches what you type on your browser to access Confluence.

Alternatively, you can download the plugin from [Atlassian Marketplace](https://marketplace.atlassian.com/) and install it manually from your UPM.

comments: author: tomother
body: Thank you very much!

Yes, the base URL is correct.

Also I tried installation after downloading the plugin via the Atlassian Marketplace. But unfortunately this also doesnt work.

Will keep on trying...


Tags: app

atlassian-marketplace

confluence-app
Plugins gone after update to Confluence 4.3.3
Asked by Daniel Urst?ger:

Hello there,  

the update to Confluence 4.3.3 went smooth, was running 4.3.2 before that. After I logged in a few things were strange. Like I run Gliffy along with other plugins and where ever in the wiki something from a plugin should show up, now I only see a message "missing macro". So I went to the Admin Panel, and couldn t find Plugins at all anymore. The whole plugin / UPM seems to be missing now. Anybody got an idea how to fix this?  

Kind regards,  
Daniel  

Update: when I try to open this manually: <https://URL/plugins/servlet/upm> I get a page not found message back. Also a few things linked from the Administrators Dashboard bring up a page missing message :/


Answers:
author: Abdoulaye Kindy Diallo
body: You may want to restart your instance first and see. If the issue persists, you can proceed and install the Atlassian Universal Plugin Manager version 2.7.8.

comments: author: Daniel Urst?ger
body: Thanks for the head ups. I already tried restarting confluence while watching the logs and nothing turn up, sadly. I tried again but nothing did change. So with the missing UPM by itself, how could I start the installation of UPM?


author: Abdoulaye Kindy Diallo
body: Try to search for "Manage Add-ons" and if found, you should be able to see the "upload plugin" option to install the UPM.


author: Daniel Urst?ger
body: Sadly there is no "Manage Add-ons" in the Administration panel. At least not anymore.


author: Abdoulaye Kindy Diallo
body: Hummm, this is getting interesting now. I would suggest you to raise a support case with us through [SAC](https://support.atlassian.com). Hope that helps !!!


author: Daniel Urst?ger
body: Thanks, I just opened a ticket and will post the result as soon as that problem is fixed :)
Missing Save and Cancel button after upgrade to 4.3.3
Asked by Michael Danielsson:

I have tested to upgrade Confluence from 3.5 to 4.3.3, but found that the buttons Save and Cancel are missing after upgrade when editing a page.

Any ideas?


Answers:
author: Michael Danielsson
body: I have now found the reason for the problem.

When I moved some Custom HTML from "At end of the HEAD" to "At beginning of the BODY" then it worked.

comments: author: Alejandro Conde Carrillo
body: customizations ;)


author: PeterKoczan
body: Hi,

You might be encountering the issue described on this page: <https://confluence.atlassian.com/display/CONFKB/Editor+footer+is+missing+when+editing+a+page+containing+table+in+IE>

Could you please check if this is the case?

An additional cause is listed in this bug report: <https://jira.atlassian.com/browse/CONF-26920>

Cheers,

Peter

comments: author: PeterKoczan
body: You might want to log a support ticket at <http://support.atlassian.com> so that our engineers can investigate the cause of the issue.


author: Michael Danielsson
body: There is no table on my page.

I have tried to enable and disable the jira-connector plugin.

I have tried the browsers IE, Firefox and Chrome.

But the buttons are still missing.


author: Alejandro Conde Carrillo
body: Are you using any customizatton or custom theme? If you are, try disabling them, may be they are not compatible with Confluence 4.3.3

comments: author: Michael Danielsson
body: I'm not using any custom schemes.  
I only have the plugin Adaptavist Content Formatting Macros and there is no differens when I have activated safemode.  
I have removed user macros.

The buttons are still missing.
Confluence: Please vote here to finalize the awesome workbox / personal tasks - idea from 4.3
Asked by Sven:

Hello everybody,

the new confluence workbox / personal task management / notification feature is awesome,

but there is some little polishment needed to make it really useful.

Background for your information:

<https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence>

<http://blogs.atlassian.com/2012/09/confluence-101-trade-your-inbox-for-workbox/>

So please vote for these small enhancements, so they get implemented as fast as possible

(these look like beeing the most important ones):

- Ability to get a list of tasks from content (display them in pages, summary of sub-pages...)

<https://jira.atlassian.com/browse/CONF-26688>

- Ability to see other users tasks

<https://jira.atlassian.com/browse/CONF-26615>

- Ability to see who completed a task and when.

<https://jira.atlassian.com/browse/CONF-27060>

- Ability to assign due dates for tasks

[https://jira.atlassian.com/browse/CONF-26696](https://jira.atlassian.com/browse/CONF-26696#comment-418243)

- See task completion in the activity stream.

<https://jira.atlassian.com/browse/CONF-27061>

- Ability to comment on assigned tasks from pages form WorkBox and see the comment/response from the view page

<https://jira.atlassian.com/browse/CONF-26785>

- [Add tasks to comments](https://confluence.atlassian.com/display/DOC/Managing+Tasks+in+Confluence?focusedCommentId=313458898#comment-313458898)

(no request created yet ;-)

And for all the others requests (currently 24 ;-):

[Click here](https://jira.atlassian.com/secure/IssueNavigator.jspa?reset=true&jqlQuery=project+%3D+CONF+AND+component+%3D+WorkBox+AND+status+%3D+Open+ORDER+BY+votes+DESC%2C+priority+DESC)

This may look like a long list, but finally this should not be much workload...

Hope to see at least some of these before 5.x ;-)

Thanks

Sven


Answers:
author: LuizA
body: Hello There,

Just in addition to these comments, it's also a good approach to each one that will vote in these enhancements to add itself as a watcher of the registers to receive updates about the progress of these registers.

Regards,

LJ


Tags: notification

sub-task

task

workbox
Is there any report where it shows who's burning how much in sprint??
Asked by Bala Krishna:

Is there any report where it shows who's burning how much in sprint??


Answers:
author: OmarA
body: Hi Bala,

Indeed this is not possible currently. However, there is an existing feature request at our issue tracker regarding to add the 'Assignee' field which can help to know who logged the time <https://jira.atlassian.com/browse/GHS-5976>.

Please free to vote for it :).

Cheers,

Omar

comments: author: Bala Krishna
body: Its very good to have for scrum teams. Hope this feature will be avail in next relase of GH.


author: OmarA
body: Me too, I undertsand how this can be important for Agile teams or even us, please vote for it ;)


Tags: cloud

confluence-cloud
How to edit multiple links in multiple pages at a same time?
Asked by Ilkka Ker?nen:

My links must be updated. All my links are based on the same path. Now the original path has changed. Can I correct all my links whith some e.g. simple code or do I have to do it manually. Doing it manually means a lot of work. Days?!?


Answers:
author: Bob Swift (personal)
body: [How to automate adding text to Confluence pages](https://bobswift.atlassian.net/wiki/display/CSOAP/How+to+automate+adding+text+to+Confluence+pages)

comments: author: Ilkka Ker?nen
body: \<h6\>Find and replace support - sounds promising.\</h6\>


author: Ilkka Ker?nen
body: **Prevention**   
When creating links to attachments, use proper wiki markup instead of hard coding the URL.

**Manual Correction**   
If you only have a few links broken due to this, the best way is to fix the links one by one, as described in [Linking to Attachments](https://confluence.atlassian.com/display/DOC/Linking+to+Attachments).

**Global Search and Replace Plugin**   
You may be able to use the [Global Search and Replace Plugin](https://plugins.atlassian.com/plugin/details/162) to correct this problem. This is not an Atlassian Supported plugin, but it may help here. Please try the operations in a test instance first.

**Database Operation**   
If the Global Search and Replace Plugin is not functioning, a database operation can work.

comments: author: Bob Swift (personal)
body: Options #3 and #4 aren't available for OnDemand


Tags: cloud

confluence-cloud

link

multiple
Word formatting changes when using the Word Macro
Asked by JEB:

When I use the Word macro in Confluence to import a document, when the document displays, it underlines a lot of the document. I have reformatted the document in word, but still having the same problem. Currently using Microsoft Word 2002. Appreciate any help on this.


Answers:
author: Selcuk Savas
body: Hi,

The problem is probably the version of Word that you are using.

Have you tried with a newer version of Word?

Cheers,

Selcuk

comments: author: JEB
body: I know It is a couple of months since I asked this questions, but will using Word 2010 resolve this problem?


author: JEB
body: We have resolved the problem not through upgrade, but by changing formatting within the document itself. It appears there are some fonts and functions in word that Confluence does not like.


Tags: cloud

confluence-cloud
Deleting a parent page doesn't delete children
Asked by Lewis Foster:

When I delete a page that has child pages, those pages still exist. Surely this isn't right? If i want to delete an entire section and all sub pages I end up having to constantly delete pages and ensure all children are removed before deleting the parent page.

eg:

testpage

-page 1

-page 2

If i delete testpage, page 1 and page 2 will remain on the system and so people might still be viewing deleted content.

<br />


Answers:
author: Joachim Ooi
body: Hi Lewis,

When you are deleting any parent page that has child pages in it, they will be moved to the root of the space and the child pages will not be deleted.

For more tips on this, please take a look at this guide:

* <https://confluence.atlassian.com/display/DOC/Deleting+a+Page>

Hope this helps!

<br />

Cheers,  
Joachim

comments: author: Lewis Foster
body: Seems like daft functionality to me but fair enough.


author: Nic Brough -Adaptavist-
body: It does now in Confluence 6. You can choose between the old behaviour and delete-sub-pages now.

comments: author: T. Wilke
body: I cannot confirm that for Confluence Cloud.

In our system (Confluence Cloud 1000.0.0-938d182668b) only the old behaviour is available. (I wonder if MS-DOS, windows, or any other OS would have survived if people had to pay for *del /S C:\\Path\\*) :-(


author: Nic Brough -Adaptavist-
body: Works fine on the Cloud systems I've got.


author: Stephan Sutter
body: Hi Lewis,

Our [**Page Tree Eraser**](https://marketplace.atlassian.com/plugins/eps.focuspro.PageTreeEraser/server/overview)plugin does exactly what you are looking for. And it does it in a very save way. The delete page tree gets moved to the Trash Bin Space from where it could be recovered.

Regards,   
Stephan


author: Steffen Heller
body: Also have a look at [https://answers.atlassian.com/questions/2883/delete-a-parent-page-and-its-child-pages](/questions/2883/delete-a-parent-page-and-its-child-pages) for some other ideas and approaches about the same topic.

Steffen


Tags: child-page

delete

page