youngmon/atlassian-qna huggingface dataset:
Confluence Cloud - Administratively Removing Restrictions On A Page?
Asked by Dan_Nelson:

Confluence in Atlassian Cloud {#toc-hId-1648519390}
---------------------------------------------------

### Scenario: {#toc-hId--1100151076}

A former organisation user restricts pages either through ignorance or with malicious intent. It is my experience that my Confluence Administrator account in Cloud will not permit me to adjust the restrictions set on pages by others.

The only way to get these pages unrestricted seems to be to work with Atlassian's Support. Is that accurate?


Answers:
author: Rob Woodgate
body: You're correct, in that a Confluence administrator can't adjust these restrictions.

However a site administrator (i.e., an administrator who has, amongst other things, User Management privileges) can login as a specific user and make changes as them. This includes changing space permissions or page permissions that the user has setup.

It is technically possible to remove EVERYONE'S access to a space, and in this case you'd need Atlassian support to go into the database and give one of your admins access to the space so they can set up normal permissions again.

comments: author: Dan_Nelson
body: Thanks @Rob Woodgate! Your second paragraph about signing in as that user is precisely a piece of the process that we can take advantage of in lieu of interacting with Atlassian Support.

*It is worth noting that you can't sign in as a user that you may have previously deactivated.*


Tags: cloud

confluence-administration

confluence-cloud

restriction
How to see Jira issues (linked Conflues pages) in Confluence
Asked by Yasin:

I added some Confluence links to a JIRA issue.

But when i visit theese Confluence pages, I can't see any JIRA issues linked. Is there a way to see JIRA issues in Confluence pages also that i linked before?  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-see-Jira-issues-linked-Conflues-pages-in-Confluence/qaq-p/108911?attachment-id=8685){#link_118fefbb298d1b}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/18223/1/confluence%20page.PNG){#display_118fefbb298d1b_0}


Answers:
author: Walter Buggenhout
body: Hi Yasin,

They should be there. However, depending on your version of Confluence, the indication that they are there might be different.

You should look at the top of your page for a JIRA icon. Below are 2 screen shots of where your JIRA links are in different Confluence versions:

In Confluence 5.8:

Screen Shot 2016-10-27 at 17.14.43.png

In the current Confluence Cloud version:

Screen Shot 2016-10-27 at 17.12.12.png

Hope this helps!  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-see-Jira-issues-linked-Conflues-pages-in-Confluence/qaq-p/108911?attachment-id=9534){#link_118fefc2cbbdc1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/18224/1/Screen%20Shot%202016-10-27%20at%2017.14.43.png){#display_118fefc2cbbdc1_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-see-Jira-issues-linked-Conflues-pages-in-Confluence/qaq-p/108911?attachment-id=9535){#link_118fefc2cbbdc1_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/18224/2/Screen%20Shot%202016-10-27%20at%2017.12.12.png){#display_118fefc2cbbdc1_2}

comments: author: Yasin
body: Hi Walter,

Confluence version is 5.8.16.

There is no any JIRA Link button on Confluence pages that linked with JIRA issues.

Do we need setup any configuration on JIRA or Confluence?

confluence page.PNG


author: Walter Buggenhout
body: Hi Yasin,

My first guess would be there is something wrong with the application link configuration between JIRA and Confluence. I think a good starting point to start digging deeper into that matter, might be the documentation on that topic here: <https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html>.
Where can I find the dashboard
Asked by Justin Bruggeman:

Where can I find the dashboard.

In the tutorial they say 'You can get to the dashboard from anywhere in Confluence by choosing the **site logo** at the left of the Confluence header'.

Is it in an app, in a browser, a downloadable envirement? If it's in a browser, I can't see it in my chrome-browser.

<br />

Thank you!

Kind regards

Justin


Answers:
author: Nic Brough -Adaptavist-
body: It's the landing page within Confluence when you don't specify any other page. Think of it as a general "home" page.

Unless your admins have chosen to change it to a specific page, then you'll get the default dashboard.

comments: author: Justin Bruggeman
body: And confluence is a program I need to download?


author: Nic Brough -Adaptavist-
body: Er, I'd have thought that if you're going through tutorials, you would have covered that. It's a web-application, you can run it yourself, or get someone to run it for you.


Tags: cloud

confluence-cloud
how do i view uploaded files
Asked by Masereka Godfrey Mujungu:


Answers:
author: Rob Woodgate
body: On the page you've uploaded the file to, you can click on the paperclip at the top of the page (just to the right of the page title) to view the Attachments page (this is where uploads to that page are kept).

You can also access the Attachments by clicking the page options ellipsis (the 3 little dots at the top right of the page) and selecting Attachments from the menu.
how do we remove plug-in's from a HSQLDB
Asked by Tech One:

Confluence web interface is not accessible due to an incompatible plug-in. I want to remove the plug-in but i'm using a HSQLDB database.

startup error:

java.lang.RuntimeException: javax.servlet.ServletException: org.apache.velocity.exception.MethodInvocationException: Invocation of method 'preRender' in class com.adaptavist.confluence.theme.engine.core.BuilderVelocityHelper threw exception java.lang.NoClassDefFoundError: com/atlassian/plugin/osgi/spring/SpringContainerAccessor at engine/theme/login.vmd\[line 28, column 16\]

I've cleared the plugin cache folders as per article

<https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html>

but cannot delete from PLUGINDATA where PLUGINDATAID='XXXXXX'; as it's a HSQLDB not a MySQL database. unless I can run SQL against a "HSQLDB" DB??

I want to remove the "adaptavist" as per

<https://jira.atlassian.com/browse/CONF-31868>


Answers:
author: Steve Gerstner [bridgingIT]
body: Shutddown Confluence, take a backup of your homefolder und read this link:

<http://stackoverflow.com/questions/4990864/best-sql-browser-for-hsqldb>

Use the manager from HSQLDB, Squirrel, or any Java-IDE to connect to your HSQLDB.

As long confluence is stopped, you can do any delete operations on the db, you want :wink:


author: Tech One
body: hi - thanks I did find that article and have been able to remove the offending row. Here's some easy commands

java -cp "C:\\Program Files\\Atlassian\\Confluence\\confluence\\WEB-INF\\lib\\hsqldb-2.3.0.jar" org.hsqldb.util.DatabaseManager -user sa -url "jdbc:hsqldb:C:/Program Files/Atlassian/Application Data/confluence/database/confluencedb;shutdown=true"

select PLUGINDATAID, PLUGINKEY, FILENAME, LASTMODDATE from PLUGINDATA where pluginkey like '%adaptavist%';

delete from PLUGINDATA where PLUGINDATAID='8978433';

now confluence starts up - presto!

Cheers


Tags: confluence-administration
How to avoid parallel confluence editing/modification/overwriting (If someone have old draft)?
Asked by Imdad KP:

The goal here is to know when a modification on a page could be overwritten by someone else (which is the trigger for this ticket) and how one would avoid this to happen. How to avoid parallel editing and drafting of confluence page?


Answers:
author: Rodney Hughes
body: Firstly multiple editors will be flagged

But the editors can set the Page Restrictions to just themselves as the allowed editor for the duration of their editing

I believe the new versions of Confluence have a specific multiple editing mechanism now

comments: author: Imdad KP
body: Hi @Rodney Hughes,

Thanks for that, I am using Atlassian Confluence 5.9.7. Could you please explain me how the mechanism can be used?  

Thanks


author: Rodney Hughes
body: I think this new feature is called "Collaborative Editing" in upcoming v6

<https://confluence.atlassian.com/doc/confluence-6-0-0-m-eap-release-notes-838287794.html>


Tags: confluence-administration
Inventory Tool for Confluence
Asked by AndrewP:

I am running a migration from SharePoint 2010 to 2016 and using a tool called Sharegate. It's a simple migration tool that offers other valuable features - such as Inventory and Reports that allow you to see structure and content.

Confluence is next (5.10.7). I need to clean up our environment and I would like to see...

* Spaces not used in 6 months (or similar)
* Pages not used in 6 months (or similar)
* Spaces/Pages with unique permissions

So on - and so on...

Is there a plug in which can help assess this and more?


Answers:
author: TomC
body: Andrew,

I think the tool you may be looking for - I'm evaluating and haven't jumped yet, but it appears adequately robust and offers ongoing utility - is the [Archiving Plugin for Confluence](https://marketplace.atlassian.com/plugins/com.midori.confluence.plugin.archiving/server/overview). It's compatible with Confluence through version 5.10.8. It is being actively developed which is good and they have a healthy number of downloads and reviews.

If you end up trying it, I'd be curious to hear how it went.

Good luck.

Tom


Tags: confluence-administration
Is there a way to show which users are viewing certain content or pages in Confluence?
Asked by Glenn Fojtasek:


Answers:
author: Jennifer Magoon
body: Hi Glen,

We recently started using <https://marketplace.atlassian.com/plugins/powerview/cloud/support>. It does tell us the "who" but the reporting is a bit clunky. I have been in contact with the developer and made some recommendations.

comments: author: Glenn Fojtasek
body: Thanks, Jennifer!


author: Greg Della-Croce
body: Both the Archive plugin from the Confluence Marketplace and Google analytics can tell if a page is being visited. Google Analytics can tell you where people came from for your spreadsheet (guessing it has a URL).

But it is the who that causes the problem. I know of know way to say who is visiting a Confluence page or your spreadsheet. Sorry, but Atlassian has said in other posts that they aren't going to track that information to protect the user's identity.

comments: author: Glenn Fojtasek
body: Thanks, Greg!


author: Glenn Fojtasek
body: Thank you for the response, Marcel.

After reading the description for Manage Watchers, it doesn't seem to be what I'm looking for. We have a page that has a link to a spreadsheet. We'd like to find out if the link is used, and possibly by whom. The goal is to determine if the spreadsheet is used by the target audience.


author: Marcel Woschek
body: Hey Glenn,

if you only want to get this information for yourself, this might help you: [Manage Watchers](https://confluence.atlassian.com/doc/manage-watchers-218271870.html)

You need to have space admin rights to see the watchers though.
How can I install Google Analytics Javascript snippet in Confluence Cloud?
Asked by Aza Steel:

All documentation seems to be for JIRA or for the server version of Confluence. How can I add Javascript to Confluence Cloud!? Thanks!   

My "look and feel" section does not have anything about custom HTML:

Screen Shot 2016-10-26 at 11.17.17 AM.png

[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-install-Google-Analytics-Javascript-snippet-in/qaq-p/90899?attachment-id=3913){#link_118ff13832cd76}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/15225/1/Screen%20Shot%202016-10-26%20at%2011.17.17%20AM.png){#display_118ff13832cd76_0}


Answers:
author: Tim
body: Hi Aza,

If you're looking for analytics in Confluence we've built an add-on specifically for the job. It includes an overview of activity, shows you who has viewed each page and more. It also doesn't require you to manually add a code snippet to each page.

You can find more details here: [Analytics for Confluence Cloud](https://marketplace.atlassian.com/plugins/com.addonengine.analytics/cloud/overview)

Hope it helps!

comments: author: David at David Simpson Apps
body: ...and now also [Google Analytics in Confluence (Cloud)](https://marketplace.atlassian.com/plugins/me.davidsimpson.confluence.addon.google-analytics-for-confluence/cloud/overview) ;)


author: Huiyi
body: Hello Aza,

Not sure if you already found a good solution by now.

Our engineer created a plugin for our internal use previously, to connect [GoogleAnalytics with Confluence Cloud](https://marketplace.atlassian.com/1216514), as there's little analytics available on Cloud.

We saw that many people have the same problems like we did, so in early March we decided to publish the plugin in the marketplace. It's free at the moment, so give it try, maybe it helps.

Here is the [setup guide](https://wiki.resolution.de/x/LQOtBQ).


author: Milo Test
body: I think you'll have to pay for the [HTML Macro for Confluence Cloud](https://marketplace.atlassian.com/plugins/biz.artemissoftware.confluence.html.HtmlMacro/cloud/overview).


Tags: cloud

confluence-cloud
It seems as though the disable "preview" feature isn't working for this macro
Asked by Kian Stack Mumo Systems:

*This question is in reference to Atlassian Documentation: [Attachments Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=97911315)*

It seems to me through reading this documentation that I should be able to prevent inline previews from occurring on attachments that are availible through the "Attachments" macro. Perhaps I'm just misunderstanding what "preview" means but after unchecking the box for "Show previews", there is still a preview button availible that shows me what the document looks like.  

Screen Shot 2016-10-26 at 11.55.47 AM.png

Screen Shot 2016-10-26 at 11.56.02 AM.png  
[](https://community.atlassian.com/t5/Confluence-questions/It-seems-as-though-the-disable-quot-preview-quot-feature-isn-t/qaq-p/65659?attachment-id=2860){#link_1186355bab6725}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/174969/1/Screen%20Shot%202016-10-26%20at%2011.55.47%20AM.png){#display_1186355bab6725_0}  
[](https://community.atlassian.com/t5/Confluence-questions/It-seems-as-though-the-disable-quot-preview-quot-feature-isn-t/qaq-p/65659?attachment-id=2861){#link_1186355bab6725_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/174969/2/Screen%20Shot%202016-10-26%20at%2011.56.02%20AM.png){#display_1186355bab6725_2}


Answers:
author: Wolfgang Lutz
body: In this case "Show preview" means a file preview.

You can see this if you expand to more details.


Tags: attachment

documentation
How do I deal with hiding existing pages that are no longer relevant but i don't want to delete
Asked by Elaine Gamble:

*This question is in reference to Atlassian Documentation: [How to hide pages from showing on the left panel navigation tree in Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=420184433)*

I have a project manager who is working on an old space in confluence and he is finding a lot of information that is no longer relevant. I don't want them to delete anything since we want to keep the history but we want to hide these pages. How do I go about doing this


Answers:
author: Rob Woodgate
body: Milo's option is a good one.

Another option is to set View restrictions on the pages you want to hide. For example, you could set the restrictions so that only the administrators group could view them.

Time-saving tip: View restrictions cascade, which means that if you change the permissions on a parent page so that only administrators can see it, this will cascade down to all of the child pages as well.


author: Milo Test
body: My solution was to create a space that only a few managers and I could access. Then I simply moved the outdated pages to that "archive" space.


Tags: hide

page

side-bar
Search in Exported HTML Does Not Work
Asked by Damon Logiudice:

*This question is in reference to Atlassian Documentation: [Export Content to Word, PDF, HTML and XML](https://confluence.atlassian.com/pages/viewpage.action?pageId=139475)*

After I exported a published space to HTML, we notice the Search tab above the main Table of Contents does not find 99.9% of the pages. It appears that zoom_pageinfo.js and the other files exported in scripts/search are not updated before or during the export operation. We see Legal Notice in search and it is also in zoom_pageinfo.js. But nothing else can be found. Can you explain how we can get Search functionality in our exported output? Some way to refresh the index perhaps before, during, or after export? Thank you.


Answers:
author: Damon Logiudice
body: We ended up with a process where the exported ZIP was opened and the files indexed by Zoom Search Engine Pro version and then re-zipped so we can deploy. The search function seems like it works but often we see 490 results found, as though 490 were some kind of max limit. But the user is really only interested in the top few anyway. The score ranking seems odd as a search result page with a score of 4000 will appear before one with a score of 8000 followed by one with 5000 then 2000. It always baffles me how easy search should be and how complicated and under-performing actual implementations seem to be in the market.


author: roman
body: Hi Damon,

You can use Scroll HTML Exporter to create HTML exports with custom design and offline search: <https://marketplace.atlassian.com/plugins/com.k15t.scroll.scroll-html/server/overview>

The add-on indexes all the content during the export phase and you can search right within the exported document.

Cheers,

Roman.


author: Nic Brough -Adaptavist-
body: I suspect you'll find that the search is part of Confluence code, not part of the html. If you need it indexed and searchable, you'll need to implement something that can do it on the server your exports are going to.


author: Piyush_Annadate
body: have you tried 'Space indexing'?

https://\<confluence-site\>/plugins/servlet/migrate/index?space=\<spacekey\>


Tags: export

search
What does the error "content.xhtml.parse.failed" mean?
Asked by Rachel Hyde:

I've been working on a large page in Confluence, and now it won't let me save it at all. I went back and deleted several old versions, but that hasn't improved things. When I tried to open a preview, I received the error message "content.xhtml.parse.failed." Is there something I should do to be able to save again. Auto-save drafts are also failing and throwing an error.


Answers:
author: Paul DeRocher
body: I created a new page in the same parent document, copied all the content from the bad page to the created page, deleted the page where I was getting the error, and gave the created page the name of the deleted page (only because I liked the name). That worked for me. Now I can edit the new identical page. I had done something to corrupt the original page, but I don't know what that was.

Good luck!


author: Piyush_Annadate
body: I sense the issue due to following

* Page having some null values
* need to upgrade macros to XHTML [ref here](https://developer.atlassian.com/display/CONFDEV/Upgrading+and+Migrating+an+Existing+Confluence+Macro+to+4.0)
* **Need to update your plugins** and then **upgrade data**.

comments: author: Rachel Hyde
body: Thank you for your response. I don't think the page has any null values, and I don't think my current user permissions sets me up to be able to do upgrades. I'm on my company's cloud version of Confluence, working on the space for my team. Styling edits that the app has borne in the past: changing the color of panels, changing column widths, adding styling to divs, are now making the editor freeze in almost every instance and won't save. If I open another tab and resume editing, the problem persists. Any other ideas?


Tags: cloud

confluence-cloud
Calendar event - date selector not working, cannot make multi-day event
Asked by Claire Strickland:

When I create a new event on the calendar, it will not allow me to change the second date or make the event a multi-day event. It will only allow me to make single day events


Answers:
author: Mindy Whitehill
body: I've had the same issue. Here's a temporary fix. Click on the to field and enter the date there, don't use the calendar function - it's not working. Hope that helps for now.

Calendar.png  
[](https://community.atlassian.com/t5/Confluence-questions/Calendar-event-date-selector-not-working-cannot-make-multi-day/qaq-p/338712?attachment-id=6350){#link_118635a8e89918}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57193/1/Calendar.png){#display_118635a8e89918_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Calendar-event-date-selector-not-working-cannot-make-multi-day/qaq-p/338712?attachment-id=6351){#link_118635a8e89918_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/57193/2/image2016-10-26%2010%3A12%3A14.png){#display_118635a8e89918_2}


Tags: confluence-administration

event

team-calendars-for-confluence
Can I use in-page links using an image instead of text as the root?
Asked by Administration Academic Practice:

Can I use in-page links using an image instead of text as the root?


Answers:
author: Milo Test
body: Yes.

1. Add the image
2. Select the image and click **Link**
3. Click **Advanced**
4. Enter the heading or anchor name, preceded with the pound sign (#) and without spaces, e.g. #SecondSubHead


author: TomC
body: Milo's answer is correct if looking to link within the page (was not certain from the wording of your question, though I bet Milo's assumption is correct). If one is looking to create simple in-page links going to places outside the page using an image - a common use case for our uses - the steps are very similar:

1. Add the image
2. Select the image and click *Link*
3. Click *Search* or *Recently viewed* to link to other Confluence pages, *Attachments* to link to an attachment or *Web Link* to link to pages outside Confluence.


Tags: cloud

confluence-cloud
Which version of Zen intranet is compatible with Confluence 5.10.8?
Asked by Jasper Knops:


Answers:
author: Ricardo Martins
body: Zen Intranet is an add-on that acted as an installer for sample spaces. You no longer need the add-on now that you have installed the spaces. You can go ahead and disable the add-on and upgrade Confluence to 5.10.


Tags: addon-com.zenfoundation

brikit

confluence-administration

zen
How do I set view.action in a URL for the Space Directory or link in Confluence
Asked by Larry Wilson:

In other words ... I just want to set up a link on any space that will take me to the space directory and ONLY show the category of spaces I select ...


Answers:
author: JamesT
body: Oh, it does work, just read all the comments, and change the text in TWO places to your category name.


author: JamesT
body: Same question seems to be asked here, but I can't get it to work.

<https://answers.atlassian.com/questions/11983249>


Tags: confluence-administration