youngmon/atlassian-qna huggingface dataset:
Something changed in Trello and can't create boads
Asked by Ann Rusnak:

Something changed in Trello where I can no longer create personal boards. It looks like it flipped or changed over to a business. If I want to create boards they MUST be team boards.

What gives. This was a personal account.

So confused. If I click the create board button in the personal board area, it's forcing me to create a team board.

Does this mean I need to create a new Trello account and abandon this one?


Answers:
author: Vero Rivas
body: Hi [@Ann Rusnak](/t5/user/viewprofilepage/user-id/4304288)

It is not necessary, it is enough to create a team where only you are part and with that the boards are only assigned to you

Anyway, take a look at these posts

<https://help.trello.com/article/707-creating-a-new-board>

<https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

Cheers
I can see my boards on my app, but not on web browser
Asked by Jireh Mak:

Hi.

I totally missed the entire migration to Atlassian over the last two years. Now my personal boards still run on my iOS app, but on the web they're gone.

From what I understand, I've created this jiremak@gmail login as my personal Atlassian one, and my Old trello from 4 years ago was on the same email id.

I guess I just need my old Trello boards moved to this Atlassian account.

The account name on my iPhone app says @jirehmak2. That might help.

Can you assist?

Jireh


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Jireh Mak](/t5/user/viewprofilepage/user-id/2227256)

Welcome to the Atlassian Community!

In this case, you have to [ask Trello support](http://trello.com/contact)!

Your issue will be solved once you ask Trello support!
Custom domain on trello boards?
Asked by Digikeijs:

I cannot find any way to have my boards on my own domain, I did find a service for it but how can I do it with trello itself?

<https://cloak.ist/trello>


Answers:
author: Cody C.
body: At the moment there isn't a way to reassign a Trello board to your own domain. You could definitely have a link to your board from that page, but assigning it to your own domain isn't something we have support for!
Change language
Asked by Josefin Bj?rnvik:

My Atlassian is set to English, but my Trello board is for some reason in Swedish. Any advice would be great! ![Screenshot 2021-03-14 at 11.03.03.png](https://community.atlassian.com/t5/image/serverpage/image-id/134364iE20D97DA2A085A3A/image-size/large?v=v2&px=999 "Screenshot 2021-03-14 at 11.03.03.png")


Answers:
author: Alexander Bondarev
body: Hi, [@Josefin Bj?rnvik](/t5/user/viewprofilepage/user-id/4304104) !

Like it told in [documentation](https://help.trello.com/article/745-is-trello-available-in-other-languages):
> To switch to a different language, log in to Trello, then click on your avatar or initials in the top right corner of the page to open your user menu. From there, click on [Settings](http://www.trello.com/my/account), and then click on "Change Language". ++**Depending on your account**++ , this will either **++bring up a menu for your to choose a new language,++** or it will open your Atlassian account settings page so you can change your language there.

comments: author: Alexander Bondarev
body: And what will happen if you go to the "product settings" from your screenshot?


author: Josefin Bj?rnvik
body: Hi Alexander,  
Thank you for your answer.  

If I go to Product settings, I end up at my own personal Atlassian settings, where English is also chosen - see screenshot attached.   

Still no clue why my Trello is in Swedish (second screenshot) so I appreciate your help!! :) ![Screenshot 2021-03-14 at 17.34.41.png](https://community.atlassian.com/t5/image/serverpage/image-id/134371iA29443C2EA893488/image-size/large?v=v2&px=999 "Screenshot 2021-03-14 at 17.34.41.png")  
![Screenshot 2021-03-14 at 17.31.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/134370iF1A53674F0B8976C/image-size/large?v=v2&px=999 "Screenshot 2021-03-14 at 17.31.04.png")


author: Alexander Bondarev
body: Hm, Josefin, it is really strange and interesting!

I checked with my account and searched similar problems in Community and I have not got ideas any more.

Try to raise a request to Trello support [here](https://trello.com/contact?nosearch=1&source=from%20helpsite%20beacon#/).


author: Josefin Bj?rnvik
body: Thank you for trying Alexander - very much appreciate it! :)  
I raised a request with Trello a couple of days ago, hopefully, they will get back to me soon!   
Thanks again!
Public roadmap in multilanguage
Asked by Digikeijs:

Does anybody know if it's possible to have a public trello board in multi languages?

Or is their any workaround?


Answers:
author: Ryan
body: Hi Sander,

Unfortunately not - the content is displayed on a Trello board in the one language that is input for all users that access it.

One workaround could be to have a list on your board with board cards linking out to the different language boards that you've created.

Thanks,  
Ryan
Important filter for APP Trello
Asked by Gaetano:

hello, please add in the selection above (next to ALL, ME, COMMENTS), the filter for EXPIRES, UPLOADED FILES, VARIOUS MODIFICATIONS, in order to quickly retrieve what we want to see. thank you

positioning example

![Screenshot_20210308-095416_Trello.jpg](/t5/image/serverpage/image-id/134357i7685CDC7364501BE/image-size/large?v=v2&px=999 "Screenshot_20210308-095416_Trello.jpg")


Answers:
author: Ryan
body: Hi there,

I've taken note of your feedback for our team - thanks for taking the time to write in with this!

Ryan
Using Pattern {cardduedate} returns Invalid Date if the card has no due date assigned
Asked by Colin McCutcheon:

I am using butler to create a report and email report as part of the notification. all works fine except when a card has no due date on it the value **Invalid date** is stated. is there a way to exclude the date if no due date found?

I have the following in the section "using pattern"

- {{%Project}}:- \[{cardname}\]({cardlink}) Owner: \*\*{{%Owner}}\*\* Due date: \*\*{cardduedate\~ddd Do MMM y}\*\*\\n\\n

Many thanks for any help.


Answers:
author: milynnus
body: [@Colin McCutcheon](/t5/user/viewprofilepage/user-id/4304025)

is there to add a due date is set as part of the criteria to build the report variable?
How to access the power ups. Instructions describe many, but on my free version I see only about 6
Asked by Chad Brown:

Above


Answers:
author: Vero Rivas
body: Hi [@Chad Brown](/t5/user/viewprofilepage/user-id/4303982)

Look at this posts, maybe can help you

<https://blog.trello.com/es/trello-power-ups-gratis>

<https://trello.com/power-ups>

And in your trello, search

![rpta.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/134359i284391D23DF5C96B/image-size/large?v=v2&px=999 "rpta.JPG")

Cheers
Where to track deadlines
Asked by clw4000:

Total newbie here but could anyone help to explain where you can easily track all your deadlines in Trello?

To me, it looks like you can't see checklist deadlines and card deadlines in the same place?

By clicking on my profile and cards, I can see card deadlines, but not checklists.

The only place I can find checklists is by clicking on home and they are listed under your items.

Is there one place you can see all deadlines and filter them by user/list etc?


Answers:
author: Vero Rivas
body: Hi [@clw4000](/t5/user/viewprofilepage/user-id/4303649)

Maybe this power up, can help you

<https://trello.com/power-ups/565dafa433bd441cac66be20/deadlines-by-elegantt>

Cheers


Tags: due-date
Automatically move start date based on completion of dependent card
Asked by clw4000:

I am a total Trello newbie and am testing out business class to see if it will be suitable for my work. I've had a play around with Butler and power ups but cannot see a solution for a specific feature I hope to use.

I have several tasks that are all reliant on the previous task being completed before it can start.

I've set up these tasks (in cards) so that the start date of the second task starts the day after the due date of the first one.

However, if the first task gets completed earlier than the set due date, I would like the start date (and due date) of the second task to move earlier as now there's no reason it can't start earlier as the task blocking it is now done.

I've managed to set up a butler rule that says 'when a due date is moved in a card, find the first card linked in the attachments, and move the due date by the same amount of time' which moves the due date later if the first one is overdue, but I haven't found how to move both start and end date when completed early.

Any advice would be greatly appreciated.


Answers:
author: Lara
body: Hi there,

Thanks for reaching out!

The start date in Trello is a very new feature, so right now there aren't any commands that can interact with it in Butler. That's something our team can hopefully introduce in the near future, but we can't give any ETAs on when that would be.

Please let us know if this raises any additional questions or concerns and have a great day!

All the best,

Lara  
The Trello Team

comments: author: clw4000
body: Thanks for letting me know.


author: milynnus
body: [@clw4000](/t5/user/viewprofilepage/user-id/4303649)

I have this.   
<https://trello.com/c/z39XBKVX>

comments: author: clw4000
body: That looks well beyond a beginner level but I appreciate you taking the time to reply.


author: milynnus
body: **[@clw4000](/t5/user/viewprofilepage/user-id/4303649)**

http request is probably the only Butler action that allows you to tap on 3rd party services.


Tags: calendar

due-date
due date
Asked by mpoorta:

1. i have a board but i dont want people in the board to have access to change due dates.what should i do in the free version?please guide me.


Answers:
author: milynnus
body: [@mpoorta](/t5/user/viewprofilepage/user-id/4303561)

This restriction is not available regardless of plans. There is only board level permissions. See the down down in the Board settings.
I'd like to subscribe only one member of my team to business class.
Asked by Eversor:

My small indie game developement team is 5 members, 3 of which manage a board regarding their own expertise. I'm working on the programming side and have a very large board with a junior programmer.

I'd like to upgrade my usage of trello without forcing my company to pay for 4 more users that are not interested in using the advanced features. Can i create and upgrade a group with only myself inside and use those features on my board leaving read/write access to other users?


Answers:
author: Eversor
body: Now let's say I create Business Class enabled Group A where there is only me, assign the board to Group A and put my co-workers as guests, I would be limited to use business class only on that board, but i'd pay only for one user, is that correct? Sorry if this sound cheap'o, but we are really not in the situation to pay for stuff we don't use.

comments: author: Nic Brough -Adaptavist-
body: No, the subscription level is by service, not user.


author: Eversor
body: I don't understand, this means i will be billed for users that are not in the group that owns the board and has the subscription, even if the guests are only on that single board?

Or does it mean i cannot have guests in the board?


author: Nic Brough -Adaptavist-
body: The subscription is by service, not person. You'll need to subscribe everyone, or get a second Trello for your advanced user and use separate boards.
Why did a large space appear in list when moving a card?
Asked by Meg Connell:

I was trying to drag a card from one list to another and somehow now have a huge space in my list. There are just lots of grey lines/stripes.


Answers:
author: Lam
body: Hi [@Meg Connell](/t5/user/viewprofilepage/user-id/4052817) Thanks for reaching out to the community! Would you mind sharing a screenshot of the large space that you're seeing? Also, if you haven't already done so could you try opening up your Trello board on a different browser to see if the issue appears there too?

Cheers,

Lam
How do I change my password ?
Asked by Laurent:

Hi,

I cannot find for the life of me where to change my password.

it is usually something obvious in most application. but here i did not find the path (nor answer in the help).

it might be something very simple that I am missing.

please help. it is urgent since it was hacked.


Answers:
author: Maryanne Fraser
body: I am also very frustrated by this! I'm tempted to close my account. Bloody stupid this information isn't available!


author: Ollie Guan
body: Hi [@Laurent](/t5/user/viewprofilepage/user-id/4303524) ,

Some settings can only be changed from your Atlassian account.

To make changes, go to your Atlassian account.

<https://id.atlassian.com/manage-profile/security>


Tags: password
If I cancel my Trello Gold 1Year sub today, (2months left) will I still have the Gold features ?
Asked by San:

Hi,

<br />

I currently have a Trello Gold subscription for 1 year, and it's supposed to be renewed in two months. (Which also mean I still have two months on my actual sub, already paid) Since I can't afford to pay it again in two months, I would like to stop my subscription.   

My question is, if I stop my subscription today, will I still have the Trello Gold features for the next two months, until my sub of the actual year I have already paid is over.  

Thank you for anyone willing to help me.


Answers:
author: Lam
body: Hi [@San](/t5/user/viewprofilepage/user-id/3703546) - Thanks for reaching out to the community! If you cancel Gold, it will just stop you from being charged at the next renewal period. You will keep all your Gold features until the end of your pre-paid period.

Cheers,

Lam


Tags: gold

subscription
Inviting issues on the board
Asked by James Paranayba:

I invited a team's member, but Trello says that I can only invite those who belong to the team! How do I include the new member and solve this issue?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@James Paranayba](/t5/user/viewprofilepage/user-id/4303329)

Which Trello plan are you using? (Free/ business class/enterprise)

Can you share the screenshot of the issue?

Also follow up these guides to invite users

<https://help.trello.com/article/717-adding-people-to-a-board>

<https://help.trello.com/article/715-inviting-people-to-an-organization>

<https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link>

comments: author: James Paranayba
body: Hi, Soumyadeep Mandal. Thank you for your concerning.

I am using a business plan trial.

Unfortunately, the dialogue box is too quick. There is no enough time to have the print screen. It says that I only can invite a member's team...

I used your tip to invite using a link (the second guide). Let's wait for an answer.

Thank you very much.
Adding attachments or making edits to a template.
Asked by Diane Heiken:

I created templates and from those templates I created cards. If I make edits or add attachments to the original template I would like for those edits to be automatic to each card that I created from that template but it doesn't seem to do that.

Is there a way for this to happen?

Thanks in advance.


Answers:
author: Vero Rivas
body: Hi [@Diane Heiken](/t5/user/viewprofilepage/user-id/4303311)

Maybe you need a power up or perform some script

Cheers
How do you create levels in big picture in Trello?
Asked by MK:

I want to be able to create sub tasks to a parent task on Trello using Big Picture. However, the way it is displayed in my Gantt Chart is not the same as what I am seeing in tutorials. So far my Gantt Chart looks like the image below:  

![ping.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/134314iE75A133818E775A4/image-size/large?v=v2&px=999 "ping.PNG")  

<br />

I would like to have my Gantt Chart look similar to this image below where the subtasks are visible and the grey bar represents the highest level and there are subtasks associated with it:   

![grey.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/134315iD35214E172D3EA60/image-size/large?v=v2&px=999 "grey.PNG")


Answers:
author: Adam _SoftwarePlant_
body: Hello [@MK](/t5/user/viewprofilepage/user-id/4262978)

Taking a look at your screenshot, it appears that the reason why there is no parent-child indication on your Gantt timeline in BigPicture in Trello is caused by the lack of task hierarchy created. In order to be able to see this relation, a task should be indented under parent task. You can actually achieve it in 2 different ways:

- by using the Indent/Outdent buttons in BigPicture

- by manually drag\&dropping the tasks on the list

Please kindly refer to the below screenshot, showing both of the mentioned options.

![trello_indent.png](https://community.atlassian.com/t5/image/serverpage/image-id/134465i9C8FF8B197D2DF68/image-size/large?v=v2&px=999 "trello_indent.png")

I hope this helps with resolving your problem!

Best regards,

Adam

comments: author: MK
body: Thank you Adam! Your response was very helpful. Is there also a way to add a card on the Gantt Chart in BigPicture to create a parent card without having to add another card on the Trello board?


author: Adam _SoftwarePlant_
body: You are very welcome! I am happy that you found my answer useful :)

As for the other question, I am afraid that the answer is no - currently, in order to be able to view and organize the cards in the BigPicture, those must be created on the Trello board beforehand. However, we do have plans for improvements for the BigPicture on Trello, so I believe that one day it will be possible to create a card directly in BigPicture. Please take a look at our roadmap by following the link below. Eventually, those items will be introduced in our product on Trello:

- [BigPicture Roadmap 2021](https://wiki.softwareplant.com/doc/all/faqs/bigpicture-roadmap-2021)

Best regards,

Adam


Tags: big-picture
Is there a way to hide Lists for non-admin member
Asked by Ivy Cartagenas:

Is there a way I can hide some of the board List for non-admin users?


Answers:
author: Geoff Mether _Togetha Group_
body: Hi [@Ivy Cartagenas](/t5/user/viewprofilepage/user-id/4303277)  

When you say list, do you mean results of a query? Perhaps quick filter in a board?

if so, perhaps using 'membersOf()' in your jql would help.

<https://support.atlassian.com/jira-core-cloud/docs/advanced-search-reference-jql-functions/>

comments: author: Ivy Cartagenas
body: Hi [@Geoff Mether _Togetha Group_](/t5/user/viewprofilepage/user-id/3506641) I'm talking about the lists (like a pipeline column) in Trello. [https://help.trello.com/article/786-archiving-lists-deleting-lists](https://help.trello.com/article/786-archiving-lists-deleting-lists?)


author: Geoff Mether _Togetha Group_
body: My apologies, I didn't see the Trello reference/category.
anyway to pull gmail conversations to cards?
Asked by Leo Yelizarov:

It is possible to have a gmail conversation thread be pulled directly to Trello and update as the email thread ages?


Answers:
author: Iain Dooley
body: [@Leo Yelizarov](/t5/user/viewprofilepage/user-id/4303212) my products BenkoBoard and BenkoDesk do that:

<http://www.benkoboard.com/>

<http://www.benkodesk.com/>


author: Michaela Staffova
body: Hey [@Leo Yelizarov](/t5/user/viewprofilepage/user-id/4303212)

I'm pretty sure this could be accomplished with Integromat. There's a [pre-made template](https://www.integromat.com/en/integration/1690-create-trello-cards-for-labeled-gmail-messages?utm_medium=community&utm_source=atlassian&utm_campaign=anyway-to-pull-gmail-conversations-to-cards) that watches for emails with a specific label and creates a Trello card. You could then tweak it a bit so that it creates the card when the new email is received and then edits the same card as the conversation grows.


author: Crmble Support
body: Hi [@Leo Yelizarov](/t5/user/viewprofilepage/user-id/4303212) ,

ypu can take a look on Crmble Power-Up. We are official partner of Google and recently launched our Gmail Topping so maybe it could work for you!

<https://crmble.com/gmail-integration/>

Cheers

Toni
Automate Github Branch/PR to move Trello Cards
Asked by Hannah S.:

I would like to be able to do the following use case

1. User creates a trello card with feature request in the To Do column/list.

2. User Links/Attaches card to Github Branch (done via Trello's Github Power Up)

3. When branch is opened, auto-move the card from To Do column to Doing column/list.

4. When branch is merged into a PR, auto-move from Doing to Code Review column.

5. When PR is merged, auto-move from Code Review column to Testing column.

I don't see a clear way to automate step three. The built in Butler tool doesn't seem to work with the power ups; if i try with another automation tool, there is no clear way to trigger based on the power up field. If alternatively I try to use the automate tool to trigger based on a github branch being opened, I can't find a clean way to "find" the right card even though they've already been linked via the powerup.

Is this achievable? My main goal is to reduce manual clicks as much as possible, and to just let the updates via GitHub move the cards across the Board's lists. I'd like to keep the engineering team from "swivel-chairing" across two different platforms as much as possible.


Answers:
author: Lam
body: Hi [@Hannah S.](/t5/user/viewprofilepage/user-id/4303185) Thanks for reaching out to the community! Based on what you've described it doesn't sound like Butler will be able to achieve those automations as it has no way of listening for changes made in GitHub. I would suggest looking at third-party integration tools such as Zapier and set up the integration so that the triggers come directly from GitHub.

comments: author: Hannah Schneider
body: Hi Lam - Thanks for your response.

I understand your point regarding listening - but I am thinking that when I load Trello, I see a status of "Merged" for a github PR. So given that the PR status is available in Trello when I load the page, it would be really cool if something could be configured in Butler to trigger off of this.

Thanks for the consideration.


Tags: automation

github
Inquiry about team cost and availability
Asked by Thomas Fortner:

I am looking to purchase this to be utilized in my medical clinic as I am a practice manager. This would be great to break down things amongst locations in my clinjc. I am wondering if I purchase the team business package, will my staff be able to access the duties and assignments in it through their free app, or will everyone of my staff have to purchase the same package to all have same access?


Answers:
author: Vero Rivas
body: Hi [@Thomas Fortner](/t5/user/viewprofilepage/user-id/4302897)

Look at this posts, maybe can help you

<https://trello.com/es/pricing#7pwbI4EAyyFXBRzxQc0ldP>

<https://help.trello.com/article/855-how-billing-works-with-trello-business-class>

Cheers
how can i add picture in description?
Asked by ? ??:

![??.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/134266iA902BF1BB6CDD5AF/image-size/large?v=v2&px=999 "??.PNG")

like this


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@? ??](/t5/user/viewprofilepage/user-id/4242398)

Welcome to the Atlassian Community!

Adding an image to the description is not possible in Trello but you can add images in the comment section or attach the images in the attchments inside the card!

Please follow [@Garrett](/t5/user/viewprofilepage/user-id/1548804) !

comments: author: Garrett
body: Hey [@? ??](/t5/user/viewprofilepage/user-id/4242398) and [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583)

You *can* add images to a description by using the following markdown syntax:

```
![alt text](image URL)
```

Here's an example of how that looks in the card description:

![Image 2021-03-17 at 4.17.41 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/134904i9BFC513B22106B9A/image-dimensions/438x230?v=v2 "Image 2021-03-17 at 4.17.41 PM.png")![Image 2021-03-17 at 4.17.46 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/134905iB5360AF858BFFBAE/image-dimensions/438x500?v=v2 "Image 2021-03-17 at 4.17.46 PM.png")