builder-show macro unknown after confluence update from 4.3.0 to 5.7.4
Asked by Elias Tscharf:

Hello from Austria!

I have a problem with the **builder-show** macro after upgrading confluence from version 4.3.0 to version 5.7.4  
After the upgrade all pages using this macro from the **Theme Builder Addon** are reporting an error
> "unknown macro builder-show"

In **edit view** neither the macro nor it's parameters are shown.

I have upgraded the addon but that doesn't help too.

By the way: I'm not using this macro together with a theme - only "stand alone".

What can I do to fix this issue? We have thousands of pages; nearly each is using this macro.

Your help is greatly appreciated!

Best regards,

Bernhard Ploner


Answers:
author: Rodrigo Girardi Adami
body: Hi Bernhard,

I usually recommend to completely remove the add on, restart Confluence and then reinstall the add on.

In case the issue persists, then I recommend to get in touch with the plugin vendor since there might be some issue with the plugin and that specific version of confluence.

Cheers,

Rodrigo


author: Chander Inguva
body: Hi All,

I have the same issues when I have Upgraded Confluence from 5.1.3 to 5.8.6. I am having unknown macro
{builder-hide} {builder-show}


author: Elias Tscharf
body: Hello again!

I have still the problems with adaptavist's theme builder Add-on and still no response from them to my error report ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad") (maybe due to the fact that I have only a test installation yet to check if the upgrade is working).

I have now run some tests to find out what's going wrong.

I have viewed the page in the source code editor; here is the result for **confluence 4.3.0:**
> \<ac:macro ac:name="builder-show"\>
>
> \<ac:parameter ac:name="label"\>mtype_test\</ac:parameter\>
>
> \<ac:parameter ac:name="atlassian-macro-output-type"\>BLOCK\</ac:parameter\>
>
> \<ac:rich-text-body\>
>
> \<ac:macro ac:name="info"\>
>
> \<ac:rich-text-body\>
>
> \<p\>Das ist nur eine Testseite!\</p\>
>
> \</ac:rich-text-body\>
>
> \</ac:macro\>
>
> \</ac:rich-text-body\>
>
> \</ac:macro\>

And here the same in **confluence 5.7.4:**
> \<p\>
>
> \<ac:macro ac:name="builder-show"\>
>
> \<ac:parameter ac:name="label"\>mtype_test\</ac:parameter\>
>
> \<ac:parameter ac:name="atlassian-macro-output-type"\>BLOCK\</ac:parameter\>
>
> \<ac:rich-text-body\>
>
> \<table class="wysiwyg-macro" style="background-image: url(/confluence/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99\&amp;locale=de_DE\&amp;version=2);background-repeat: no-repeat;"\>
>
> \<tbody\>
>
> \<tr\>
>
> \<td class="wysiwyg-macro-body"\>
>
> \<p\>Das ist nur eine Testseite!\</p\>
>
> \</td\>
>
> \</tr\>
>
> \</tbody\>
>
> \</table\>
>
> \</ac:rich-text-body\>
>
> \</ac:macro\>
>
> \</p\>

It is working perfect in confluence 4.3.0, but in confluence 5.7.4 I got the error
> "unknown macro builder-show"

in the editor and the code is only shown in the source editor.

On some pages I'm also using the builder-show macro within Bob Swift's wiki Macro; can this be a problem?

I hope there is anybody out there who can help me with this issue because of this issue I can not upgrade our productive confluence installation ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")

Best regards,

Bernhard

```
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```


author: Elias Tscharf
body: Hello Rodrigo!

Thanks for the fast response!

I've already tried to remove the addon, restart confluence and install the addon again - same problem ![sad](/html/@C495B4504065515364EB1894F812B34C/images/emoticons/sad.png "sad")  
I've also send a bug report to adaptavist via a contact sheet a week ago - no response yet.  
The support button of the addon on marketplace brings me to this forum ...

I try to send another bug report to adaptavist - hopefully with more success.

Best regards from AUstria

Bernhard Ploner


Tags: addon-com.adaptavist.confluence.themes.sitebuilder

confluence-administration