youngmon/atlassian-qna huggingface dataset:
Export of all spaces at one go
Asked by Rishabh Jain:

Hi

I want to know if it is possible to export all the spaces of confluence wiki at one go.

For now, to export single space we do it as below:

- Go to space Operations

- Click on XML Export

- Radio button for Full Export

it will provide a zip containing attachment and pages in form of XML

But my requirement is to get export of "all spaces" at one go with zips of every space. We are using confluence 5.3


Answers:
author: PJ Wysota
body: [Confluence 5.3 Admin Guide PDF](http://product-downloads.atlassian.com/software/confluence/downloads/documentation/Confluence_5-3-0_AdminGuide_PDF_DOC-101013-0338-22.pdf?_ga=2.151422457.1528135968.1537173198-1185405032.1506934605&_gac=1.209503782.1536734940.EAIaIQobChMI5o-y3O-03QIVgbHtCh2xSAbQEAAYAiAAEgL1bvD_BwE)  

Site Backup and Restore paragraph.

comments: author: Rishabh Jain
body: Thanks PW!! it was a great help:))


Tags: server
What Permissions are required for Importing Space in Confluence
Asked by Sagar Dubewar:

I need to import a space into my confluence instance. I tried following the documentation from *[here](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html)*. I am not getting the options as mentioned in the steps. I know now that I do not have permissions. So exactly what permissions/privileges are required for importing spaces into the confluence instance. Is it a Confluence Admin or System admin, or anything else?


Answers:
author: Ollie Guan
body: Hi [@Sagar Dubewar](/t5/user/viewprofilepage/user-id/1128213),

Only system administrators can import space in Confluence.

<https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html>

comments: author: Sagar Dubewar
body: thank you.


author: Sagar Dubewar
body: If I will become the System administrator, I will by default get access to all Atlassian Products (unnecessarily) and that will impact the annual billing policy for other products.

Is there any way to get the privileges of importing spaces without having system admin access?


Tags: cloud

confluence-cloud
How to set sidebar page title auto line break
Asked by Wesley:

![Screen Shot 2018-09-18 at 10.28.53 AM.png](/t5/image/serverpage/image-id/32501i60FC9335AA246B13/image-dimensions/199x166?v=v2 "Screen Shot 2018-09-18 at 10.28.53 AM.png")

As the pic shows, If a page has a long title, I cannot see the full-size name of it. Do we have a setting to make the page title auto line break?


Answers:
author: Shawn C
body: Hi Wesley,

There's not a native option in Confluence that will allow us to Word Wrap long titles in the sidebar, however if you're a [Confluence Server Admin](https://community.atlassian.com/t5/Confluence-questions/Customize-sidebar-of-default-theme/qaq-p/18321#M3011), you could modify the Global Stylesheet and include the following CSS Code to wrap your Long Titles:

```
.ia-fixed-sidebar?div.plugin_pagetree?ul.plugin_pagetree_children_list?.plugin_pagetree_children_span?a?{????white-space:normal?!important;?}
```

If you are a Cloud User, I'm afraid that we don't have the ability to add custom CSS to modify the instance. There's a Feature Request to bring in that functionality here: [https://jira.atlassian.com/browse/CONFCLOUD-43078.](https://jira.atlassian.com/browse/CONFCLOUD-43078.?)

If it's something you'd like to see added, I do ask that you include any feedback you may have for our Developers and Product Managers on the Feature Request as it does help influence their decisions on what new features to bring into the product.

If you have any other questions about this, please let me know.

-Shawn

comments: author: Wesley
body: That works for me, Thanks Shawn
Using JIRA for Change Request Process
Asked by Guru s:

Project Type: WaterFall

Process: Change Requests

Project has multiple change request raised at different point in time. Each CR has to go through a particular workflow. In Simple Terms,

CR raised by Business -\> goes to workstream Leads -\> Impact Assessment -\> Consolidation of Impact Assessment =\> Recommendation to Steering commitee -\> Approved/decline.

How do we implement this in JIRA or Confluence?


Answers:
author: Alexey Matveev
body: Hello,

Install Jira. Create a project (business or software project). Create required issue types and workflows.


Tags: cloud

confluence-cloud

jira

jira-cloud
Time to upgrade to Confluence 6.10.1
Asked by Richard:

Hi,

I'm upgrading our Confluence server from 5.10.4 to 6.10.1 and it is taking much longer than I expected. I started it yesterday at 10:30am and it is still going at 8;00am this morning. So that's nearly 24 hours so far.

It's currently on the "Backing up the Confluence home directory" stage. Numbers (filenames?) are changing above the progress bar so I'm assuming it has not crashed. The progress bar is nearly at the half-way point on this stage.

Does anyone have any idea if this length of time is normal, and how much longer it might take? If I knew then I could decide whether to stop it or let it run.

Thanks, Richard


Answers:
author: Amith Mathur _Appfire_
body: Hi [@Richard](/t5/user/viewprofilepage/user-id/1124715)

Yes, it has taken time to take the backup of home directory. It also depends on the various parameters, such as, the memory on the server, memory allocated to the server, Confluence database statistics etc.

If you want to disable the automatic backup process, you can update the setenv.sh file with the following parameter. You can check the size of the home directory as well.

```
-Dconfluence.upgrade.recovery.file.enabled=false
```

If it is still taking the backup, I will suggest you to stop the process, if it is test environment, and update the parameter before restarting it again.

Regards,  
Amith Mathur

comments: author: Richard
body: Hi Amith,

Thanks for the reply and advice.

We cancelled the upgrade after 48 hours, as we couldn't keep the site offline for any longer. I will certainly look at your suggestion as we take server snapshots before starting the upgrade process, so I can't see any advantage in having Confluence Backup Zip files as well.

Thanks, Richard


Tags: confluence-server

server
Accidentally Deleted Overview page
Asked by Hasnain Rizvi:

I accidentally deleted overview page and was able to restore from trash. But page got restored as a separate page instead of going back under overview as Home Space. Now, when I update the link to this page under "Set Home space" under space settings then all other pages disappear from the space. When I rollback the changes then all pages show up back again. Please let me know if anyone experienced this and any work around to this.


Answers:
author: Hasnain Rizvi
body: Found the solution:

- Updated the home page in setting for space.

- Update the page order under home page.

comments: author: Meg Holbrook
body: Great job figuring this out and for posting the solution, very helpful!
Export to PDF or Word issues and word doc watermark issue
Asked by Caroline Cook:

Does anyone know of any way to export a Confluence page that includes all of the Comments? Or will I just need to screenshot the Comments and append after the fact?


Answers:
author: Sattesh M
body: Hello Caroline,

I believe with most browsers, you should have an option to print to PDF.  
You should be able to use the Print feature to export the whole page with comments.  

If you would like to have this feature built in, do vote and watch the enhancement ticket below, for that feature.

* [Page/Blog PDF Export never exports comments. Ability to show/hide comments for PDF exports](https://jira.atlassian.com/browse/CONFSERVER-8888)

Hope that helps!  
Do let me know if you have any questions.  

Cheers,  
Sattesh


Tags: confluence-server

server
When editing a page template is it possible to change the format the $date variable prints out as?
Asked by Charlie Deuter:

I am creating a page template, however when the \`$date\` variable is printed out it is always printed in \`MMM dd, yyyy\` format.  

I would like the date to print out in \`yyyy-MM-dd\` format so that it can be sorted on (alphabetical sorting is only supported by the widget I am using)  

Is there anyway to change the way the date is printed out short of changing the date format setting in General Configuration?


Answers:
author: Shannon S
body: Hi Charlie,

I believe that the $date variable is using the date picker macro, which uses your locale when choosing the format:

* [Changing Display Locale for Confluence Date Picker Macro](https://confluence.atlassian.com/confkb/changing-display-locale-for-confluence-date-picker-macro-953654212.html)

Configuring the [Time and Date Formats](https://confluence.atlassian.com/doc/configuring-time-and-date-formats-150144.html) has no effect on this macro. We have a feature request ([CONFSERVER-35168](https://jira.atlassian.com/browse/CONFSERVER-35168)) requesting this ISO standard for sortability purposes.

Please vote on said feature request and comment there with your usage case as well.

Let me know if you have any questions about this.

Regards,

Shannon


Tags: atlassian-support

page

template
Question on upgrading Confluence
Asked by Gunjan Yadav:

1. Whether Confluence 5.6.3 (Server) data will be compatible with the Confluence version 6.11/6.10 on Azure?  
\&nbsp;  
2. Which version of Confluence is stable 6.10 or 6.11 (Cloud) ? Will it support PostgreSQL Database 9.6?  
\&nbsp;  
\&nbsp;


Answers:
author: Nic Brough -Adaptavist-
body: 5.x and 6.x are not Cloud versions.

5.6 can be upgraded to 6.x easily.

All 6.x releases in the main download pages are "stable"

For database versions, see <https://confluence.atlassian.com/doc/supported-platforms-207488198.html>

comments: author: Gunjan Yadav
body: Thank you Nic for your reply.It was quite helpful.


Tags: cloud

confluence-cloud
Multiple Projects with Jira Starter
Asked by Andrew Campbell:

I am trying to learn how to use Jira for Agile Software Development . I am using the self hosted server version of the software but I don't seem to be able to create a second project. The 'Create Project. option no longer exists since I created the first project.

Is this normal ?

Any help or guidance would be appreciated.


Answers:
author: Andrew Campbell
body: OK My Bad !! I was logged in as a user not as the Admin !

comments: author: Meg Holbrook
body: Glad you figured it out!


Tags: confluence-server

server
Creating a QA test site produces a Collaborative Editing error on some pages
Asked by Mike Buchanan:

We created a QA test site by taking the database from the production site (version 6.11) and before loading it into the QA site, we do a search and replace to change the original URL to the URL for the new site. Both sites are running in identical Amazon Web Services containers.

The QA site has a problem on certain pages when I go to edit the page, it throws up an editor didn't load this time error. From the article here - <https://confluence.atlassian.com/confkb/confluence-throws-the-editor-didn-t-load-this-time-error-when-trying-to-edit-a-page-840796639.html>, I decided to try turning off the Collaborative editing and then turning it back on. That fixed the problem but we are wondering if we are doing something wrong in the migration, when we do the search and replace for the URL.

Thanks for any advice.


Answers:
author: Edwin Kyalangalilwa
body: Hi [@Mike Buchanan](/t5/user/viewprofilepage/user-id/620908),

The recommended way is

* Backing up the production site.
* Running the installer on the new server and going through the initial configuration.
* Restoring backup in QA.

comments: author: Mike Buchanan
body: Thanks for the reply. You don't mention changing the URL's in the data to change the hard links. In our process, we follow the steps laid out in the following page -

<https://confluence.atlassian.com/confkb/how-do-i-replace-all-hard-links-to-my-old-base-url-284366235.html>

Maybe the problem I'm experiencing is a bug which I should report?
MySQL 8 with Confluence 6.11
Asked by James Gira:

Anyone know if Confluence (6.11) works with MySQL 8?

TIA!


Answers:
author: Alexis Robert
body: Hi [@James Gira](/t5/user/viewprofilepage/user-id/1985543),

as mentioned in [this page](https://confluence.atlassian.com/doc/supported-platforms-207488198.html#SupportedPlatforms-Databases), Confluence is only compatible with MySQL 5.6 and 5.7.

Let me know if this helps,

--Alexis


Tags: confluence-server

server
Easy way to show all groups in Confluence and their access permissions
Asked by Adam Gaudry:

Hi there

Is there any easy way to extract a list of all the AD groups linked to Confluence and their relevant accesses to spaces?

Best wishes

Adam


Answers:
author: Victor Mutambuki
body: Adam,

The way i'd do it is take a screenshot of the permissions section of each space.

victor

![Screen Shot 2018-09-17 at 10.46.45 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/32461i22BBC8BC13B07520/image-dimensions/582x155?v=v2 "Screen Shot 2018-09-17 at 10.46.45 AM.png")

comments: author: Adam Gaudry
body: Hi Victor

Thanks very much for your suggestion. Unfortunately we have a lot of spaces; well over 100. So I was wondering if there is a way that I can do this via a SQL DB query or other slightly faster way?

Best wishes

Adam
commentaries in confluence without licence
Asked by Eduard Diez:

Is possible to do commentaries in confluence if you don't have licence in Confluence, but you can see, because you have licence in serviceDesk?

Do You know some plugin? or similar think to do this?

Thank's


Answers:
author: Victor Mutambuki
body: Eduard,

YES..only if you allow those who don't have confluence to access your spaces with ANONYMOUS Access enabled.

<https://confluence.atlassian.com/doc/setting-up-public-access-156.html>

Victor

comments: author: Meg Holbrook
body: Seems like a no-brainer, but really consider whether or not Anonymous access will be beneficial to you. There is no way to allow JSD customers to comment without it, but turning this on does come with very specific risks.


Tags: cloud

comment

confluence-cloud

jira-service-desk
Cannot import an iCal file
Asked by HaoW:

Hi community,

We are trying to migrate Team Calendar from one instance to the other. It seems there is no better way for migration, so we try to do export/import iCal file. When importing an iCal file, I run into the below errors:

```
2018-09-17 10:06:34,086 ERROR [http-nio-8090-exec-178] [extra.calendar3.xwork.ImportSubCalendarAction] execute Unable to import events of type other
```

And the calendar was imported partially with missing events. Did someone get the similar error before?

Thanks,

Hao


Answers:
author: Sattesh M
body: Hello HaoW,  

It looks like you're probably hitting into a known issue with Confluence.

* [NullPointerException when importing calendar from a different instance](https://jira.atlassian.com/browse/CONFSERVER-56118).

The recommended workaround would be to

* Uninstall Team Calendars 6.0.x
* Install Team Calendars 5.3.20
* Import the ICS file
* Upgrade to TC 6.0.x

You might get a "Not Compatible" message when using Team Calendars 5.3.20, but the add-on should work.  

Do let me know if you have any questions.  

Cheers,  
Sattesh

comments: author: HaoW
body: Thanks Sattesh, it worked! We kept running with 5.3.20 later on and didn't upgrade to 6.
I closed a window before hitting publish, can I retrieve my page somehow?
Asked by Tania Steenkamp:

I spent all afternoon working on a page but neglected to publish, then I accidentally closed the browser window. Can I retrieve a document that was never published?


Answers:
author: Charlie Misonne
body: Luckily you can. See [this documentation](https://confluence.atlassian.com/doc/drafts-149040.html).

Basically you have to go to your dashboard / homepage and check content under **Recently worked on**.

For confluence cloud that would be under: \<your-confluence-url\>/wiki/my/recent-work

I hope you find your lost page!

comments: author: Tania Steenkamp
body: Thanks! Charlie!!


author: Thomas Lynch
body: I know this answer is old, but it has stopped me having a minor breakdown! thank you


author: Charles Lowers
body: Thank you. The changes are back when I clicked "Edit".


Tags: cloud

confluence-cloud
Merge Confluence Attachments
Asked by Adam Wuerl:

I have a page with multiple attachments, with different file names, which are really revisions of the same attachment. This happened because of instead of uploading new versions of the file, someone edited the page and uploaded a new revision with a new file name. There are multiple figures on this page with multiple revisions. Is there a way to take multiple file attachments and stack them up as revisions under a single file name, and importantly, control their order so I can have a clean revision history?


Answers:
author: Mark Rothgeb
body: This is also my question also. Since no answer, assuming you can't merge two attachment histories. It would be at least nice for someone to confirm impossibility.


author: Jan_Denny
body: That's exactly my question! Too bad there's no answer yet.


Tags: confluence-server

server
Get DRAFT pages via REST API
Asked by Pavel:

I'm trying to get all the pages in status 'draft' via REST API

I found an article "[How to clean programmatically old drafts and purge trash with python](https://community.atlassian.com/t5/Confluence-articles/How-to-clean-programmatically-old-drafts-and-purge-trash-with/ba-p/876791#M302)"

```
rest/api/content?spaceKey={space}&status=draft
```

The proposed method returns draft pages only for the current user in space.

And I need a method that returns the result for all users.


Answers:
author: Shawn C
body: Hi Pavel,

The API would have the same permissions applied as if you were viewing the pages/drafts through your Browser. If you're not the Draft's Author, it should not return when you call for Draft pages.

If you have access to your SQL Server, you could run a direct SELECT to find the Drafts within your instance; something like the following query would return all Draft Pages.  

```
select * from CONTENT where CONTENTTYPE = 'DRAFT';
```

You can then [manipulate the Drafts](https://community.atlassian.com/t5/Confluence-questions/How-to-delete-all-drafts-from-Confluence-using-SQL-or-any-Script/qaq-p/30637#M5219) as needed.

Cheers,

Shawn

comments: author: Pavel
body: [@Shawn C](/t5/user/viewprofilepage/user-id/502249), thanks!


Tags: atl-adm

confluence-server

rest-api

server
Is it possible to search for text in all the versions of a page directly ?
Asked by Toufiq Samiulla:

I had created a page which has multiple versions. I would like to find some piece of text by searching all the versions in the page history. Is this possible ?


Answers:
author: Tarun Sapra
body: Currently it's not possible to search of content in earlier version of the page or page history.

Please see this closed ticket, as it didn't get enough votes thus Atlassian closed it

<https://jira.atlassian.com/browse/CONFSERVER-1281>

There might a plugin/hack available for it, but I am not aware of it.
how to install jira software on windows server
Asked by Manjula V:

I installed using local host, how to share the issues, tasks externally to others


Answers:
author: Yogesh Mude
body: HI [@Manjula V](/t5/user/viewprofilepage/user-id/1709257)

Welcome to the community!

You need to work with your IT/Network team to access the jira on the internet using the Domain name or IP address and for this, you need to map it.

Please have a look at the below previous discussion.

<https://community.atlassian.com/t5/Jira-questions/How-to-access-JIRA-over-Internet-through-a-static-IP/qaq-p/310238>


Tags: confluence-server

server
How can I create/run a report on all comments given within a certain time frame in a space?
Asked by Maria Redlin:

Hello,

for quality improvement I would like to report all comments weekly that have been given per Space. I would need to see in the report: space, page, comment date, author, possibly comment itself and if it is a new comment or reply.


Answers:
author: Kris G _Alacriz_
body: Please try the solution given on this link : <https://community.atlassian.com/t5/Confluence-questions/Is-it-possible-to-list-all-unresolved-comments-in-a-space/qaq-p/198361>

You may need to do some research and improve the query. Hope that helps.

best,  
Kris G
Why is confluence always down?
Asked by Joe Davids:

Cant trust Confluence no more

Always down whenever it feels like it

how can this be solved so i pass it to the confluence admin?


Answers:
author: Dave Bosman [Realdolmen]
body: Hi [@Joe Davids](/t5/user/viewprofilepage/user-id/1965912)

Correct me if am wrong but you are a user and not an admin?

Without extra information we are unable to help you with this.

There can be a ton off reasons.

It can be server related, the connection to the server, it can be the application (log files need to be checked.), ...

But this is for the admin to troubleshoot.

Regards

Dave

comments: author: Joe Davids
body: thanks, just wondered ..probably there are popular reasons that could shared and i make my admin aware.. as this situation is ever reoccurring for the last 6 months


author: Nic Brough -Adaptavist-
body: Your administrator needs to read the logs to find out why it is stopping.

comments: author: Joe Davids
body: Thats true, he just tells us he is fixing it ..


author: Nic Brough -Adaptavist-
body: That's not a lot of good really. My guess is that they're probably not fixing anything, they're just rebooting it.

To fix it, they will need to read the logs to find out what errors occur at the time it fails. It could be the same thing every time, or you might have several different log entries with one root cause, or you could even have many root causes.

There's a lot of things that could be bringing it down. Memory leaks, dodgy plugins, flaky network, even poorly written user macros - it's almost certainly some form of resourcing problem.

I would not like to guess at any cause until I'd seen the errors that occur at the point it is stopping.


Tags: confluence-server

server
User and rights
Asked by Bowl'n'Fun:

Hi

We're having trouble giving our users rights. We want to have a group of ' Distriktchefer ' or ' administrators ' who can edit, modify, etc. So we want to have another group of ' center managers ' who can only view all content and comment on the pages.

When I add example Ulla to the administrator or Distriktchef group, she can do or see nothing when she logs in.

Can you help?


Answers:
author: Tobias Anstett _K15t_
body: Hi [@Bowl'n'Fun](/t5/user/viewprofilepage/user-id/1981945),

Did you make sure whether the group ' Distriktchefer ' or ' administrators ' has necessary permissions for space as well? For example, if your space is "DEMO" then the group "administrators" should have permissions to add/edit the content in the DEMO space. To check or make changes navigate to space settings and take a look at the permissions.

![grouppermissions.png](https://community.atlassian.com/t5/image/serverpage/image-id/32552iFAE04F02D1E1B410/image-size/large?v=v2&px=999 "grouppermissions.png")

Thanks,

Swathi

comments: author: Tobias Anstett _K15t_
body: Hi,

Additionally -- if this is the intended behaviour for most of your spaces you might also want to adapt the global defaults in *\<YourInstance\>/admin/permissions/viewdefaultspacepermissions.action*

These are the default permissions that will be assigned when someone adds a new space.

Best,  
Tobias


Tags: cloud

permission
Customize Email Notification in Confluence?
Asked by Jorge Mora:

Hi!

I would like to be able to modify the notification emails sent by Confluence. I know that in JIRA there is a special directory for this, but in Confluence I can't find it anywhere.

Is this possible?

Thank you!


Answers:
author: Tarun Sapra
body: Hello [@Jorge Mora](/t5/user/viewprofilepage/user-id/570635)

Please read this official article on your requirement

<https://confluence.atlassian.com/doc/customizing-email-templates-168001822.html>


Tags: confluence-server

server