youngmon/atlassian-qna huggingface dataset:
Unfurl card from a private board
Asked by Sean Xiang:

Hi Trello team,

We are trying to send a card link from our custom app and unfurl it through the Trello Slack integration. We were able to do it in the past by post the URL of the card to the channel using **chat.meMessage** Slack API method. But recently we've changed the board owning the card to a private board, and based on the doc here: <https://help.trello.com/article/1049-slack-app>, we changed our message to /trello link-to-card-url.

However, for some reason the message still won't get unfurled by the Trello app in Slack. In the screenshot below, the first message sent by "Sean" is actually sent from our custom app, and the second message is I manually copy \& paste the previous message, which can be unfurled by the Trello app.

Is there an alternative way to send a card from a private board and have it unfurled by the Trello app through custom app? Appreciate any insights of possible root cause or solution. Thank you!

![Screen Shot 2021-01-13 at 2.10.49 pm.png](/t5/image/serverpage/image-id/125301iBFEAE6CAA013082B/image-size/large?v=v2&px=999 "Screen Shot 2021-01-13 at 2.10.49 pm.png")

Kind regards,

Sean


Answers:
author: Garrett
body: Hey Sean,

Hm, I suspect this could be due to the app invoking the /trello command rather than a normal user. I can't say for certain if this is a limitation with Slack itself or something with our App specifically.

To take a closer look though, can you send us a message over at <https://trello.com/contact> please?


Tags: integration

slack
Can't add card to calendar
Asked by Ahmad Kridi:

Hi there,

When I click on a day in the calendar, add card button does not show in the calendar even though it was working fine yesterday, some users in my team are facing the same issue, while it's working just fine for others. It's a very useful function to my team.

Please let me know if there's a fix for it.

Thanks.


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Ahmad Kridi](/t5/user/viewprofilepage/user-id/4220945) ,

You can read these articles

<https://blog.trello.com/enable-trello-calendar-mode>

<https://help.trello.com/article/811-viewing-cards-in-a-calendar-view>

or you can disable and re-enable the power-up!

Regards,

***Soumyadeep***

comments: author: Ahmad Kridi
body: Hello [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583)   

I already tried that, un-installed and re-installed Trello as well.

I tried everything possible, but there's no way to enable it.

Thanks.


author: Soumyadeep Mandal - SaM
body: Hi [@Ahmad Kridi](/t5/user/viewprofilepage/user-id/4220945) ,

I think you have to disable if there was any adblocker or similar kinds of stuff!

Regards,

***Soumyadeep***


author: Ahmad Kridi
body: Hello [@Soumyadeep Mandal - SaM](/t5/user/viewprofilepage/user-id/4216583)

Thanks for suggestion, I'm actually using the desktop application and have no add-ons on my browser.

Thanks.


author: Job Velasco
body: Im encountering the same error on my trello calendar. Please fix this ASAP


author: Soumyadeep Mandal - SaM
body: Hi [@Ahmad Kridi](/t5/user/viewprofilepage/user-id/4220945) , [@Job Velasco](/t5/user/viewprofilepage/user-id/4221056)

There are some issues with Trello! Users is facing difficulty even on copying the checklist to another card.

In this case, You have to ask Trello support [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***


author: Ahmad Kridi
body: It's fixed, hooray!


author: Michelle Moore
body: I'm having the same issue. Quite annoying. Thank you for alerting support. Hopefully it will be fixed soon!

comments: author: Soumyadeep Mandal - SaM
body: Hi [@Michelle Moore](/t5/user/viewprofilepage/user-id/4221498) ,

Welcome to the community!

Yes, I hope too that it gets solved soon!

Regards,

***Soumyadeep***


author: Ahmad Kridi
body: Hi everyone!

I have alerted the support of this issue and they said the developers are working on it.

Regards.

comments: author: Soumyadeep Mandal - SaM
body: Hi [@Ahmad Kridi](/t5/user/viewprofilepage/user-id/4220945) ,

That's great!

Regards,

***Soumyadeep***


author: ?????
body: Hello everyone!  
Faced the same problem. Is there a solution?

comments: author: Soumyadeep Mandal - SaM
body: Hi [@?????](/t5/user/viewprofilepage/user-id/4221396) ,

You have to ask Trello support [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***


Tags: calendar

card
Trello has removed all board members from cards on its own?
Asked by Jackson Delaney:

We have a Trello Board that is synced with another from top management. Today members that were assigned cards were suddenly removed from all cards and this was done without anyone touching them.

Can anyone answer why this would have happened? We all received the automated emails alerting us but none of us did this. Is this a glitch in our syncing?


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Jackson Delaney](/t5/user/viewprofilepage/user-id/4220758) ,

Welcome to the community!

I have been using Trello for a long time! And as far as I know, if anyone manually or set a butler rule for automation then it won't happen automatically!

I think someone has done this by mistake!

This not a kind of glitch. Only members and admins can do anything within the boards!

If you still have any queries regarding this comment below, I will love to answer!

or

You can contact [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***

comments: author: Jackson Delaney
body: Hi Soumyadeep,

Thanks for the reply however all of the cards(over 50 cards) lost their members at the same time so no one could have done it manually by mistake.

Is there a function that would delete all members at once that someone could have done?

Thanks!


author: Soumyadeep Mandal - SaM
body: Hi [@Jackson Delaney](/t5/user/viewprofilepage/user-id/4220758) ,

You can ask Trello support [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***


Tags: card

sync
Checklists are there but not showing
Asked by Sarah Staphorst:

Our checklists are still there but are suddenly not showing, when you go to select and add one... you just have to 'guess' which one you are grabbing and try them all... till you get the right one, as the checklists are 'whited' out... have tried multiple users and computers and locations to see if it was just me or my browser, 10 people all cant see them.![trello checklists.png](https://community.atlassian.com/t5/image/serverpage/image-id/125295iF0E2F4C00528649C/image-size/large?v=v2&px=999 "trello checklists.png")


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Sarah Staphorst](/t5/user/viewprofilepage/user-id/4220717) ,

Welcome to the community!

Well, I'm facing the same issue on Trello.

I can see the card name but can't see the checklist name but if we click on the blank space the checklists are working!

and It's very difficult if we have multiple checklists in a card like in your case!

You can contact [HERE](http://trello.com/contact)

Regards,

***Soumyadeep***


author: Sarah Staphorst
body: All looks to have sorted itself out since yesterday :)

comments: author: Soumyadeep Mandal - SaM
body: Hi [@Sarah Staphorst](/t5/user/viewprofilepage/user-id/4220717) ,

Welcome, t the community!

Yes, It has been fixed!

Regards,

***Soumyadeep***
home space page
Asked by araalghamdi:

Dears,

there is someone delete the space home page by mistake. we tried to restore it but still not appear

Best regards

Arwa


Answers:
author: Bastian Stehmann
body: Hi [@araalghamdi](/t5/user/viewprofilepage/user-id/4544538) ,

please check this documentation, there is a section how to set another page as homepage. Please try to set your old homepage this way.

<https://confluence.atlassian.com/doc/set-up-a-space-home-page-829076213.html>


author: Dominic Lagger
body: Hi [@araalghamdi](/t5/user/viewprofilepage/user-id/4544538)

See the documentation here: <https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html#DeleteorRestoreaPage-Restoredeletedpages>
> Pages are restored to the root of the space. Head to Space Tools \> Reorder Pages to drag your restored page back into the page hierarchy.

Means, the page isn't going to be the homepage after you restore it. It's just a page in the root page. You have to reorder the pages and set the new homepage again.

Regards, Dominic


Tags: confluence-server

server
How can I Register and connect account in Confluence
Asked by Hassan khalid:

Hi There,

My name is Hassan Khalid and I am a beginner in ATLASSIAN I want to build my career in Atlassian is there anyone who can help me to register ....................


Answers:
author: Srinatha T
body: [@Hassan khalid](/t5/user/viewprofilepage/user-id/4560867) Since you say want to build career, you are probably looking for some work opprtunities at Atlassian. You can visit our linkedin and careers page for open position. If you feel any position suites you , you can apply there.

* [Atlassian careers](https://www.atlassian.com/company/careers)

Thanks,

Srinath T


author: Srinatha T
body: Hi [@Hassan khalid](/t5/user/viewprofilepage/user-id/4560867) ,

Welcome to Atlassian community.

If i understand correctly you want to register and learn Atlassian products . If that is the case then we have some free tire's which are good start to learn and explore the atlassian products . You can try them from the below URL

* [Try Atlassian's suite of products for free](https://www.atlassian.com/try)

I hope that helps you . Have a good weekend.

Thanks,

Srinath T


Tags: cloud

confluence-cloud
Error after upgrading to 7.13.7 from 7.4.11
Asked by Frode Aasegaard:

Hi.

After upgrading we get this message below. Any suggestions what to do?

We have updated all files needed, server.xml etc, and the server seems to be ok. The database is hosted on another server, Mysql. Connection to this on is ok, using 8.0.18 connector.

Error:

Upgrade failed. Please consult the system logs for details. You will need to fix these problems, restore your database and confluence home directory to the pre upgrade state. Then retry the upgrade. Upgrade error message: Upgrade task com.atlassian.confluence.upgrade.upgradetask.DenormalisedSpacePermissionsUpgradeTask@6d913f37 failed during the SCHEMA_UPGRADE phase due to: StatementCallback; uncategorized SQLException for SQL \[CREATE TRIGGER denormalised_space_trigger_on_update AFTER UPDATE ON SPACES FOR EACH ROW sp: BEGIN DECLARE isServiceDisabled BOOL DEFAULT TRUE; CALL space_procedure_for_denormalised_permissions(isServiceDisabled); IF (isServiceDisabled) THEN LEAVE sp; END IF; IF (NEW.LOWERSPACEKEY = OLD.LOWERSPACEKEY) THEN LEAVE sp; END IF; INSERT INTO DENORMALISED_SPACE_CHANGE_LOG(SPACE_ID) VALUES (NEW.SPACEID); END;\]; SQL state \[HY000\]; error code \[1419\]; You do not have the SUPER privilege and binary logging is enabled (you \*might\* want to use the less safe log_bin_trust_function_creators variable); nested exception is java.sql.SQLException: You do not have the SUPER privilege and binary logging is enabled (you \*might\* want to use the less safe log_bin_trust_function_creators variable)

Thanks for any suggestions!

Best Regards  
Frode Aasegaard  
Senior Adviser IT  
Norsk Helsearkiv **ARKIVVERKET** IT og Helsearkivregisteret  
mobile: 922 17 650  
[www.norskhelsearkiv.no](http://www.norskhelsearkiv.no/)


Answers:
author: Nic Brough -Adaptavist-
body: This looks like the database user you are using does not have the rights it needs to do the upgrade, or that your database is incorrectly configured.

comments: author: Frode Aasegaard
body: Traffic seems to run as expected from app-server to db-server. But the rights for the db user is something we need to check.

Thanks!


author: Bastian Stehmann
body: Hi [@Frode Aasegaard](/t5/user/viewprofilepage/user-id/4534636) ,

please check this thread, it seems they had a similar issue.

<https://community.atlassian.com/t5/Confluence-questions/problem-after-upgrade-from-6-15-2-to-7-13-7/qaq-p/2050606>

comments: author: Frode Aasegaard
body: Yes, I found this yesterday, and it seems like the same issue.

It worked fine after adding the SUPER privilege to the user.

Thanks!


author: Srinatha T
body: Glad to hear that its resolved after adding super user privilege. I also want to share a KB article which has some troubleshooting steps .

[Error-you-do-not-have-the-super-privilege-and-binary-logging-is-enabled](https://confluence.atlassian.com/confkb/install-upgrade-confluence-7-11+-fails-with-error-you-do-not-have-the-super-privilege-and-binary-logging-is-enabled-1044096915.html)

Thanks,

Srinath T


Tags: confluence-server

server
Cant link Jira Tickets in Confluence
Asked by zalim786:

hey guys,

so ever since we rolled back our Confluence from latest version to 6.10.0, we cant link

our Jira Tickets to confluence.  
In Application links, its showing me network error.

**The remote certificate can\&#39;t be trusted**

[Jira - nox Nachtexpress](https://it-service.nox.express/jira/plugins/servlet/applinks/listApplicationLinks) may be using a self-signed SSL certificate or a certificate that was issued by a certificate authority that isn't known locally.

On the Jira side, its connected to confluence and not showing any errors.

In Jira System Information, I can see Java.Home is c:\\\\program files\\java\\jre

and in Confluence its c:\\\\program files\\java\\jdk

Java_Home in System Variables on windows is also c:\\\\program files\\java\\jdk

The server.xml we are using is also the correct one.

We are running both Jira and Confluence as service.

Do we have to put some startup value in Confluence service?


Answers:
author: Srinatha T
body: Hi [@zalim786](/t5/user/viewprofilepage/user-id/3799494) ,

Welcome to Atlassian community.

This error is typically caused when an installed SSL certificate from the remote application, which in this case is Confluence, isn't imported into the Java truststore Jira uses. To remedy this, there are some streamlined steps focused on importing the Confluence SSL certificate into Jira's JVM that can be found here:

* [How-to-import-a-public-ssl-certificate-into-a-jvm](http://How-to-import-a-public-ssl-certificate-into-a-jvm)

I hope the above info helps. Have a good weekend. !

Thanks,

Srinath T

comments: author: zalim786
body: this error did not exit before we upgraded confluence and rolled back, we didnt do anything with our Truststore, we didnt addes or taken out any SSL certificates.

The link you provided is not working.

regards

Zalim


author: Bastian Stehmann
body: Hi [@zalim786](/t5/user/viewprofilepage/user-id/3799494) ,

to follow up to [@Srinatha T](/t5/user/viewprofilepage/user-id/4686256) answer, if you are using the Java that is installed with Confluence and/or Jira and you add the certificate in that trust store, the certificate will be lost when upgrading the application, because the Java installation will be overwritten.

So if you upgrade, you have probably add the certificate again after the upgrade.


author: zalim786
body: Thats correct, since our Confluence is running as a service, when we rolled back we created new service for Confluence, and we made a very rookie mistake, we forgot all about jvm file in Confluence Jre folder. We put that back in and it works.

<br />

Thanks all of you for the answers.

Regards


author: Fabio Racobaldo _Herzum_
body: Hi [@zalim786](/t5/user/viewprofilepage/user-id/3799494) ,

please could you check the error in the atlassian-confluence.log file in order to have more information about your issue?

This troubleshooting article could help you <https://confluence.atlassian.com/applinks/ssl-and-application-link-troubleshooting-guide-790632063.html>

Hope this helps,

Fabio


Tags: confluence-server

server
Pages missing after setting Homepage
Asked by Lindsey:

Help!

My Overview page wasn't there, so someone showed me how to make it visible.

I wasn't able to fill it out till I set a "homepage". Unfortunately, the template we use for these spaces has one preset and despite the other Spaces having the same one, I couldn't add that one to this space.

So I decided to just use a page that was already there... problem is when I did that it wiped out ALL subsequent parent pages and only the subpages of the page I set are now visible.

How do I undo this?

I tried to restore a previous version and it did nothing!! Help!!!


Answers:
author: Lindsey
body: Wait! Now I see what you mean by "Parent Page". The page I thought was the "parent" was in fact not.

The "parent page" = the "house symbol", not the order or hierarchy.


author: Lindsey
body: I have tried to **Space Settings \> Manage Pages \> Reorder** and move these pages to every whichaway and the pages are STILL hidden. Even our IT is flummoxed.


author: Walter Buggenhout
body: Hi [@Lindsey](/t5/user/viewprofilepage/user-id/4774219),

Navigate to **Space Settings \> Manage Pages \> Reorder**. Then, make sure that your home page is the parent page of everything else in your space. Pages above the home page will indeed be hidden from the page tree navigation.

Hope this helps!

comments: author: Lindsey
body: Not entirely...I see it, it shows everything, but 2 pages remain hidden. When I go to the next tab I see those pages listed as hidden under the next tab, "Hidden" (despite showing in Reorder), I can't figure out how to "unhide" them. The instructions are not super clear

<https://support.atlassian.com/confluence-cloud/docs/move-copy-and-hide-pages/>


author: Walter Buggenhout
body: Hi [@Lindsey](/t5/user/viewprofilepage/user-id/4774219),

If your hidden pages are at the same level as your home page, they will indeed be hidden. To unhide them, just drag and drop them under your home page in the reorder view.


author: Tonie Borchardt
body: What do you do if they're at the same level and they won't reappear because nothing happens when you drag?


author: Catherine Whitley
body: [@Walter Buggenhout](/t5/user/viewprofilepage/user-id/783225) After setting the homepage, and placing it at the top of the content tree, the content disappears. To get the content back I have to go in and edit the page. This happens to ALL pages under the content tree section of the side bar (not Manage Content), parent and child pages are missing and cannot be easily recalled. Why does this happen? How can I fix it? How can I prevent it?

Also, I have no purposefully hidden pages. This happens regardless of hiding any space setting sections like calendars and analytics.


Tags: cloud

confluence-cloud
How can I change the space type from 'Blank' to 'Knowledge base' after it has been created?
Asked by Michael Mulqueeny:

I've posted another question related to the apparent limitation of Confluence's API to not be able to specify the type of space when creating it via the API. But I can create 'Blank' spaces. Is there a way in the Web Interface to manually change the type of space from 'Blank' to 'Knowledge base' (or 'Documentation' or any other space type) after it has been created?


Answers:
author: Walter Buggenhout
body: Hi [@Michael Mulqueeny](/t5/user/viewprofilepage/user-id/4964475),

Open your space and navigate to **Space settings \> Manage Space \> Space Details** . Right there, you should be able to update the *Space category*.

Hope this helps!

comments: author: Miriam Hopton
body: This was so helpful, thank you!! I was able to fix a space category to **communal** by updating the category. We had one space not set to "Knowledge-base" as the category. Easily updated that space category and now its fixed. WHOO HOO.  

<br />


Tags: cloud

confluence-cloud
Workaround for CVE-2022-26134 - Windows version
Asked by Markus Sveinn Markusson:

Confluence Windows version 7.7.2.

The workaround suggested by Atlassian includes the replacement of three files,

xwork-1.0.3-atlassian-10.jar  
webwork-2.1.5-atlassian-4.jar  
CachedConfigurationProvider.class

None of these files can be found in the Confluence directory tree.

Does this vulnerability apply to the Windows version, and if so, what would be the correct workaround?


Answers:
author: Andy Heinzer
body: Yes this vulnerability applies to Windows editions as well. The files you mentioned are the replacement files. Not the files that are currently on your system. You need to download those specific files you mentioned from the [Advisory](https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html) itself. Then remove the existing files with similar (but not exactly the same names). Then copy in the downloaded files to their appropriate locations. If you cannot find this folder, you might want to search for the

`WEB-INF`

folder instead. Two of the jar files will be found in the WEB-INF/lib/ directory.

comments: author: Markus Sveinn Markusson
body: Thank you, Andy.

You are correct, the two .jar files have older version numbers, understandibly.

The CachedConfigurationProvider.class is nowhere to be found, though.

Regards,  
Markus


author: Andy Heinzer
body: Yes, that is expected as well. That .class file has to added to a separate directory.
>
> * Change to directory <confluence-install>/confluence/WEB-INF/classes/com/atlassian/confluence/setup  
>
>   1. Create a new directory called webwork
>
>   2. Copy **CachedConfigurationProvider.class** into <confluence-install>/confluence/WEB-INF/classes/com/atlassian/confluence/setup/webwork
>
>   3. Ensure the permissions and ownership are correct for:
>
>          <confluence-install>/confluence/WEB-INF/classes/com/atlassian/confluence/setup/webwork
>
>          <confluence-install>/confluence/WEB-INF/classes/com/atlassian/confluence/setup/webwork/CachedConfigurationProvider.class


author: Markus Sveinn Markusson
body: Thank you very much, Andy. Workaround procedure completed.


Tags: confluence-server

cve-2022-26134

server

windows
How to I get the Overview back in a Space?
Asked by Lindsey:

There is a Space in our company's Confluence that has no Overview. The creator is long gone, so I am unsure if it was deleted, or so old it wasn't a feature yet.

Is there a way to add an Overview back into a Space?


Answers:
author: Lindsey
body: Next Issue...any idea how to set the Overview as the Homepage? Apparently, I can't edit it until there's a homepage.

When I try to enter it in the Homepage field under Manage Space \>Space details, it can't find the page. When I checked our other page settings, the Overview is the homepage.


author: G subramanyam
body: Hi [@Lindsey](/t5/user/viewprofilepage/user-id/4774219) welcome to the Atlassian community.

You can simply get back the **overview** option enabled by clicking on the **space settings**on the left navigation bar.

Under Manage space\>\> click "edit sidebar" and **enable** the overview button. Screen shot below for your reference

![overview.png](https://community.atlassian.com/t5/image/serverpage/image-id/201518i7645C7B5DD69CA62/image-dimensions/512x159?v=v2 "overview.png")

comments: author: Lindsey
body: Ah-HA!! Thank you!!! This was driving me crazy!


author: G subramanyam
body: If my post addressed your query, kindly accept answer for the benefit of new members with the similar query.


author: Lindsey
body: Unfortunately, it answered one issue, but another popped up from it :-(

Any idea how to set the Overview as the Homepage? Apparently, I can't edit it until there's a homepage.

When I try to enter it in the Homepage field under Manage Space \>Space details, it can't find the page. When I checked our other page settings, the Overview is the homepage.


author: Walter Buggenhout
body: ![Screenshot 2022-06-11 at 13.36.30.png](https://community.atlassian.com/t5/image/serverpage/image-id/201599i2A997920C4657970/image-size/large?v=v2&px=999 "Screenshot 2022-06-11 at 13.36.30.png")


Tags: cloud

confluence-cloud