youngmon/atlassian-qna huggingface dataset:
Importing Space
Asked by TESTinstance:

I have XML Space Export from Confluence Data Center. I try to import it to my Confluence Cloud. Import finished successfully, but I couldn't find this in my instance. I tryed to import it again, but got an error: A space with key \*Name\* already exists.   

I can't see this space in all spaces. Please let me find it.


Answers:
author: Valerie Knapp
body: Hi [@TESTinstance](/t5/user/viewprofilepage/user-id/5472481) , welcome to the Atlassian Community and thanks for your question.

Please, in the Confluence Cloud instance, go to the system settings then, Security and Space Permissions. What happened is that the Space was brought over as-is, so with the Space admin and users from the Data Center instance. From here, you should be able to access the permissions for the newly imported Space and re-add yourself and other users in the cloud.

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/317237iBD261284D56569AC/image-size/large?v=v2&px=999 "image.png")

Please try this and let us have your feedback if you need more help.

Cheers

comments: author: TESTinstance
body: Valerie, you are THE BEST!!! Another Community Leader didn't help me!


Tags: cloud

confluence-cloud
Downloading large site into PDF
Asked by Nagy, June (Citco):

I am trying to download a large confluence site into PDF and I am hitting a snag - anyone experience this and how might I fix it? Thanks

![Screenshot 2024-04-09 092212.png](/t5/image/serverpage/image-id/317225i402C78B958EFF272/image-size/large?v=v2&px=999 "Screenshot 2024-04-09 092212.png")


Answers:
author: Kristian Klima
body: Hello [@Nagy, June (Citco)](/t5/user/viewprofilepage/user-id/5472446) and welcome.

I would do as asked and contact the support.

I know I'm not exactly helping but it's probably the best option if the problem persist.

Note: If exporting and distributing PDF is a regular part of your workflow, you may want to look into [PDF export apps](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud) that offer more features and customization options.


Tags: cloud

confluence-cloud
Need Help Displaying Confluence Content on a Dashboard
Asked by piotrekwisnia18:

Hi,

I'm trying to display the contents of a Confluence page on my dashboard exactly as it appears in Confluence.

I'm using the "Get Page By ID" endpoint with "body_format" parameter set to "styled_view", because other values of this parameter don't return styled response

<br />

Docs: <https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-get>

However, the HTML I receive includes a \<style\> tag that seems to contain LESS (CSS preprocessor) syntax, along with references to external files (like imports/global) that I don't have access to.

Does anyone have any suggestions on how I might resolve this issue?  

![r/atlassian - Need Help Displaying Confluence Content on a Dashboard](https://preview.redd.it/need-help-displaying-confluence-content-on-a-dashboard-v0-mqjdes663gtc1.png?width=812&format=png&auto=webp&s=f08d3d0326ab54a85496351271e51a58c4a0bf8a)


Answers:
author: Brant Schroeder
body: [@piotrekwisnia18](/t5/user/viewprofilepage/user-id/5472445) You could always reference the Confluence CSS files in the dashboard.


Tags: api

cloud

confluence-cloud

style
????????? Jira
Asked by Polina:

?????? ????! ??????? ?????? ?????? Confluence, ??????? ???????????? + ????????. ???????:

1) ????? ?? ???????? ?????? Jira ? Confluence ? ????? ??????? ??? ????? ????????

2) ?? ????????? ????????? ?????? ????? ????????? ????? ?? Confluence ? Jira ?? ?????? ????????? ??? ???? ?? ????????? ?????? Confluence , ?? Jira ????? ? ?????? ?????? ??????????? ???? ???, ?? ??? ? ???? ?????????? ????????? ?? ?????? Jira?

??????? ????????? ?? ?????!


Answers:
author: Vronik
body: Look at this

<https://www.atlassian.com/es/software/confluence/resources/guides/extend-functionality/confluence-jira>

<https://www.atlassian.com/software/jira/pricing>

<https://www.atlassian.com/software/confluence/pricing>

You can have an instance of each one for free, but with its limitations, in the links you have all the characteristics of the different prices and options that you have with each of the types of licensing


Tags: jira
Is there a way to check storage usage by space?
Asked by JooHyun Park:

Hi,

I know the total storage usage of Confluence.

Then is there a way to check storage usage by space in Confluence cloud?


Answers:
author: Shawn Doyle - ReleaseTEAM
body: Not directly and not without an addon, and I'm not sure there is an addon that does this, you'd have to go search the marketplace.

However, storage is only used by attachments, everything else is stored in the DB. So you could go to each space, look up the details for attachments, and add them up.


Tags: cloud

confluence-cloud
databases Filters: filter by variable currentUser or user group
Asked by Bernd Raesig:

In databases Filters for field type User Field it would be great to have the ability to filter by the

* current user
* a user group

instead of a fixed username.

Does anyone know if that is in the planning already?


Answers:
author: Brant Schroeder
body: [@Bernd Raesig](/t5/user/viewprofilepage/user-id/5250774) I was not able to find any feature request for this functionality. I would suggest submitting one here: <https://jira.atlassian.com/secure/Dashboard.jspa> Be as detailed as possible and include screenshots to help the Atlassian team best understand the request. This will also help others find the request and vote on it.


Tags: cloud

confluence-cloud

database
The pagecounter macro does not work
Asked by Roksoliana Ben:

Hello,

I need to count the number of pages per space. I still use a Confluence Server instance.

I added the code to configure the pagecounter macro, but it does not work.

Here is the code:

Macro title: Page counter

Macro has a body: N

Body processing: Selected body processing option

Output: Selected output option

Developed by: Cedric DEVAUX

Date created: 21/07/2014

Modified by: Raul Pelaez MRADDON

Date modified: 03/05/2019

Macro to count pages in the space.

@noparams

Settings

#set($containerManagerClass=$action.class.forName('com.atlassian.spring.container.ContainerManager'))  
#set($getInstanceMethod=$containerManagerClass.getDeclaredMethod('getInstance',null))  
#set($containerManager=$getInstanceMethod.invoke(null,null))  
#set($containerContext=$containerManager.containerContext)

##the spaceManager gives you access to the spaces

#set($spaceManager =$containerContext.getComponent('spaceManager'))  
\<h2\>List of Spaces\</h2\>  
\<table class="confluenceTable"\>  
\<tr\>  
\<th class="confluenceTh"\>Space Name\</th\>  
\<th class="confluenceTh"\>Page Count\</th\>  
\<th class="confluenceTh"\>Last Modified\</th\>  
\</tr\>  
#foreach($sp in $spaceManager.getAllSpaces())  
#if($sp.isGlobal())  
\<tr\>  
\<td\>  
\<a href="/display/$sp.getKey()"\>$sp.getName()\</a\>  
\</td\>  
\<td\>  
$spaceManager.findPageTotal($sp)  
\</td\>  
\<td\>  
$sp.getLastModificationDate()  
\<!--$sp.getLastModifierName()--\>  
\</td\>  
\</tr\>

#end  
#end  
\</table\>

Do you have any clue or could you give me a hint about how to fix it?


Answers:
author: Brant Schroeder
body: [@Roksoliana Ben](https://community.atlassian.com/t5/user/viewprofilepage/user-id/4948346) we just use SQL - <https://confluence.atlassian.com/confkb/how-to-find-the-number-of-pages-blogposts-and-attachments-in-a-space-720636388.html>  
[![Brant Schroeder](https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/557058:86d43120-516d-430b-be91-07731592ac14/141b6588-3fa3-4fa3-aea1-3b03f0cdfbb1/128 "Brant Schroeder")](https://community.atlassian.com/t5/user/viewprofilepage/user-id/769100)


Tags: cloud

confluence-cloud
Can I bulk grant edit permissions?
Asked by Jennifer Aleman Benitez:

Hi,

I'd like to grant editing permissions for several articles to several people. Is there a way for me to grant editing access of all the articles in a space at the same time? Or do I need to edit the permissions for each article.

Thanks,  

Jennifer

Content Program manager @rover.com


Answers:
author: Nikola Perisic
body: Welcome to the community [@Jennifer Aleman Benitez](/t5/user/viewprofilepage/user-id/5472170)

Yes, for all of the pages, you can grant edit permissions in couple of clicks. Go to space settings -\> space permissions (make sure that you are the space admin in order to access this menu) -\> General.

Here, you can add the edit settings for your users (this depends on which settings are needed).If you have guests as well, you can add them as guests (they do not take the license seat yet, so they are free) and grant them the edit permissions.

comments: author: Jennifer Aleman Benitez
body: Thanks, but that doesn't answer my question, users permissions are fine, but some articles have the editing restricted to a smaller group. I want to remove the editing restrictions in all articles at once, if that's possible.


author: Nikola Perisic
body: Understood, sadly, there is no bulk option to do remove for all of the restricted pages, so you would need to this manually. You can also follow the Atlassian cloud roadmap for the future releases. Currently, this is not in the plan to be released soon.

Link: <https://www.atlassian.com/roadmap/cloud>


author: Jennifer Aleman Benitez
body: Thanks!


Tags: cloud

confluence-cloud
Summary filter does not working appropriately
Asked by Gunawan Kosasih:

Dear all,

I got some problem on using filtering feature in jira.   

I can retrieve the data with issuetype Task from a project name "ABC" with a summary "FE". In the same scenario, I cannot take "BE" summarization even though FE and BE are both task within the project.   

case scenario:  
Project "ABC" summary \~ "FE" --\> Data is readily available   
Project "ABC" summary \~ "BE" --\> There is no data shown even though there is a summary called BE  

I always differentiate BE and FE of every task within an Epic, and yes you can find BE task in summary by using manually expand task of an epic


Answers:
author: Barbara Szczesniak
body: [@Gunawan Kosasih](/t5/user/viewprofilepage/user-id/5472163) When I try this in my Jira project by selecting the **More +** button and adding the **Summary** field with a value of BE and then switch from Basic query mode to JQL mode, my JQL looks like this:

```
project = "ABC" and summary ~ "BE" ORDER BY created DESC
```

However, since you are getting results when you use "FE" and no results when you use "BE" in the same query, it seems that the issue must be with how this value is set on your tasks. I would open 1 FE task and 1 BE task in side-by-side windows to see if there are any differences in the **Summary** field---for example, is there an extra space or other character?

I don't know how to move your question from the Confluence queue to the Jira queue, but you might want to post it there to get more Jira expertise.


author: Ste Wright
body: Hi [@Gunawan Kosasih](/t5/user/viewprofilepage/user-id/5472163)

Where are you searching for this (eg. in Confluence? In advanced search? Etc)

And is it working with *just*....

```
summary ~ "BE"
```

...in the search box? Or does this not work either?

Ste

comments: author: Radek Tydla?ka
body: Hi, I have the same problem, searching for the issue does not work either.


Tags: cloud

confluence-cloud
Atlssian Confluence ??????????????????????
Asked by Ctrl:

Atlssian Confluence ????????????????????????????????


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Ctrl](/t5/user/viewprofilepage/user-id/5472091) and welcome,

first of all please verify that your user has access to that space. As Confluence Administartor check all spaces on the admin section.

Fabio


Tags: jira-work-management
After some internal system update, my databases is not listing entry key correctly.
Asked by Madson Lima Pinto:

After some internal system update, my databases is not listing entry key correctly.

It lists the database reference name with correct link refeference.

V?deo for reference:

<https://youtu.be/rx8tAgBL6MI>


Answers:
author: Brant Schroeder
body: [@Madson Lima Pinto](/t5/user/viewprofilepage/user-id/5279460) is it doing this in all browsers? Could it be a cache issue?


Tags: cloud

confluence-cloud
Text in whiteboard disappeared
Asked by Liz Zivney:

I have been working with my team on a whiteboard for several weeks. On Friday we added a lot of new post-its with text. When we came back on Monday, the post-its had been shifted around and the text was erased. No one recalls editing the board after our Friday session.

Post-its that were on the board prior to Friday are still in the correct location with their text.

This is not the first time something like this has happened, but usually it's occurred when a large group was editing the board and we assumed it was a user mistake.

Is there any way to recover the information we lost?![2024-04-08_8-50-47.png](/t5/image/serverpage/image-id/317055iA23E6009A9EE7BB3/image-size/large?v=v2&px=999 "2024-04-08_8-50-47.png")

Note - [this question](https://community.atlassian.com/t5/Confluence-questions/Text-disappearing-from-confluence-whiteboard/qaq-p/2458509) is similar, but none of our post-its had subscripts or superscripts.


Answers:
author: Shawn Doyle - ReleaseTEAM
body: I believe that whiteboards act similarly to a real whiteboard, if someone erases it, it's gone. I don't see a way to revert changes on a whiteboard, other than ctrl-Z, but then you would need someone to fess up to erasing the text.

Not really helpful now that you have lost text, but in the future, you can lock items on a whiteboard, or even all things, ctrl-A selects everything then ctrl-shift-L will lock them. I'm pretty sure anyone can unlock it, but it might avoid accidentally removing things.


Tags: cloud

confluence-cloud

whiteboard
How to export/import Whiteboards from one system to another?
Asked by Fun Man Andy:

Plot twist..... {#toc-hId--380149800}
-------------------------------------

YOU CAN'T!!!!! ??  
<https://support.atlassian.com/confluence-cloud/docs/import-a-confluence-cloud-space/>

![Screenshot 2024-04-08 at 21.11.40.png](https://community.atlassian.com/t5/image/serverpage/image-id/317051i6724731502D8D88F/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 21.11.40.png")

So, was wondering... {#toc-hId-2107363033}
------------------------------------------

Is there a clever work around anyone has up their sleeve?

or is that a handy Marketplace App that handle this?

???


Answers:
author: Rodrigo
body: Pseudo-workaround for now: Screenshots. Do not offer interactivity, but at least remind us of what was on the other page :')

comments: author: Kian Stack Mumo Systems
body: It'd be better than nothing for sure!


author: Kian Stack Mumo Systems
body: Not at the moment, looks like there is a [feature request](https://jira.atlassian.com/browse/CONFCLOUD-76634) for it!  


Tags: cloud

confluence-cloud
Update page via API does not work with python
Asked by Charlie Misonne:

Hi dear community,

I am trying to update a Confluence page with python. At first I was trying to use the Atlassian python library but I kept getting a 415 unsupported media type error.  
I found this [bug report](https://github.com/atlassian-api/atlassian-python-api/issues/1114) so I decided to bypass the library and build a regular PUT request in Python just like Atlassian has documented on <https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-pages-id-put>

I'm still getting the 415. It works fine with curl so I'm wondering: does this work for anyone?

Code I'm using:

```
def update_page():

    auth = HTTPBasicAuth("example@email.com", "supersecrettoken")

    headers = {

        "Accept": "application/json",

        "Content-Type": "application/json"

    }

    payload = json.dumps({

        "id": "240156673",

        "status": "current",

        "title": "My Page Title",

        "body": {

            "representation": "storage",

            "value": "Hello World"

        },

        "version": {

            "number": 5,

            "message": "new version"

  }

    })

    print(payload)

    response = requests.put(

        "http://company.atlassian.net/wiki/api/v2/pages/240156673",

        json=payload,

        headers={

        "Accept": "application/json",

        "Content-Type": "application/json"},

        auth=auth

        )

    
    print(response.status_code)

    print(response.request.body)

    print(response.request.headers)

    print(json.dumps(json.loads(response.text), sort_keys=True, indent=4, separators=(",", ": ")))



status = update_page()
```

The result is:

```
{
"errors": [
{
"code": "UNSUPPORTED_MEDIA_TYPE",
"detail": null,
"status": 415,
"title": "org.springframework.web.HttpMediaTypeNotSupportedException: Content type '' not supported"
}
]
}
```

And what I think is very strange:

* response.request.headers does not include the Content-Type sender I'm sending
* response.request.body returns 'None'

When sending the request to <https://httpbin.org/anything> instead I do get my header and body returned.


Answers:
author: Dalia El-Dib
body: Have you found the resolution?


author: marc -Collabello--Phase Locked-
body: Hi [@Charlie Misonne](/t5/user/viewprofilepage/user-id/502263) ,

maybe you need to replace the line

\`\`\`

json=payload,

\`\`\`

with

\`\`\`

data=payload,

\`\`\`

as you've done a \`json.dumps()\` call.

comments: author: Charlie Misonne
body: thanks for pointing that out.

I had been playing around with the different options before but json=payload or data=payload both return a 415.


Tags: cloud

confluence-cloud
Welcome message with username on page
Asked by Mike Bell:

In cloud is there a way to have any random Confluence page dynamically display the actively logged in user's First name? I was looking for something along the lines of a shortcut or something. Just like the good old %username% from Windows.

Looking for some easy way to have "Welcome to the IT Support Page Richard!" Something like that.

Thanks,

Mike


Answers:
author: Shawn Doyle - ReleaseTEAM
body: It seems you can not do this directly on the cloud without creating a connected app.

This thread may be of interest. <https://community.atlassian.com/t5/Confluence-questions/auto-populating-the-currentuser-name-and-today-s-date-when/qaq-p/971286>

comments: author: Mike Bell
body: Another Cloud disappointment.

Thanks for your efforts.


Tags: cloud

confluence-cloud
Where is Product Access?
Asked by James N_:

In this article:  

<https://confluence.atlassian.com/confkb/how-to-grant-access-to-one-space-only-to-a-user-in-confluence-815244321.html>  

Under "Steps for Confluence Cloud", step 7 says:  

"From the **User management** go to **Product access \> Product access.** "  

Could some please tell me where to find "Product Access". But use really graphic simple steps to explain it please. I have worn out Google trying to find it, and I am just not having any luck.


Answers:
author: Mikael Sandberg
body: It depends on if you are using managed accounts or not. If you are using managed accounts, then you will find the Product access if you go to admin.atlassian.com and click on Products \> Users \> Product access

![Screenshot 2024-04-08 at 10.58.40?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/317036i914B0634E2E63F7D/image-dimensions/154x282?v=v2 "Screenshot 2024-04-08 at 10.58.40?AM.png")

You will then see something like this where you can add groups that should have access to products

![Screenshot 2024-04-08 at 10.59.17?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/317037i3B7F33E3B069C03D/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 10.59.17?AM.png")

If you are not using managed users then you can get to it if you click on Directory in admin.atlassian.com, select the group and from here you can add products that the group should have access to

![Screenshot 2024-04-08 at 11.03.17?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/317038iFA3F982DCB1F34D0/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 11.03.17?AM.png")


author: Kian Stack Mumo Systems
body: [@James N_](/t5/user/viewprofilepage/user-id/3015703),

Go to admin.atlassian.com -\> Click on Products in the upper toolbar.

![Screenshot 2024-04-08 at 12.54.48?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/317033iF1CD84C78A13B9EA/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 12.54.48?PM.png")

In the middle of the page, you should see Confluence. Click on the Manage Product link.

![Screenshot 2024-04-08 at 12.56.44?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/317035iC4103F4CB3E20489/image-size/large?v=v2&px=999 "Screenshot 2024-04-08 at 12.56.44?PM.png")

In there, you should be able to add the group you created in the previous steps listed on that page.


Tags: cloud

confluence-cloud
How to fix navigation to target line of table of contents or text search item for embedded Word doc?
Asked by Ben Wittmeier:

We have created wiki pages as a blank confluence page having only a title, then attaching a Word document with the wiki contents and embedding it into the confluence page using the "Office Word" macro. The Word document contains a Table of Contents (TOC). Any time you use a Confluence search macro or click on the wiki's TOC, the "focus" will navigate to a position one line further in the page than desired. For example, if you have heading called "15. Some Heading" and the line following is "This is the first line..." and then you click on the TOC for "15. Some Heading", it will navigate down to "This is the first line..." and scroll the actual "15. Some Heading" off the page. It's like Confluence is not accounting for a menu line at the top of the screen and "thinks" it's displaying the desired content correctly. Kind of like it's telling itself to "scroll down to the search target line and display it where the first line is displayed offscreen". If you scroll up one line, you will be at your targeted position. This behavior functions the same way for text searches from Confluence search macros or for the TOC within the Word document. Is there a solution for this?


Answers:
author: Brant Schroeder
body: [@Ben Wittmeier](/t5/user/viewprofilepage/user-id/5471757) Welcome to the Atlassian community

I am not aware of any way to fix the issue. Is it functioning the same in all browsers?

comments: author: Ben Wittmeier
body: Yes.


author: Brant Schroeder
body: [@Ben Wittmeier](/t5/user/viewprofilepage/user-id/5471757) I would suggest submitting a bug or a feature request here about the issue: <https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=10440>


Tags: confluence-data-center

data-center

embedded

macro

ms-word

wiki

word
Como puedo hacer que la pagina funcione, no me deja ni ingresar.
Asked by Marlon Tafur_NDO:

Desde mi correo corporativo trato de ingresar a la pagina y no deja, se queda cargando, se vuelve a reinicar y luego queda asi.


Answers:
author: Carlos Garcia Navarro
body: Hola [@Marlon Tafur_NDO](/t5/user/viewprofilepage/user-id/5558784) ,

Bienvenido a la Comunidad! Estaba funcionando y ha dejado de funcionar? Has probado con diferentes navegadores (browsers)? Sabes si otras personas con acceso al sistema tienen el mismo problema? Puedes adjuntar una captura de pantalla? Gracias!