youngmon/atlassian-qna huggingface dataset:
Add custom field as a column in the jira_issue table
Asked by Chris Garstin:

To use the date slider feature on a dashboard, it looks for a date field in the data schema.

We have a custom field that is not in the jira_issue table, and I want to add it as a column so it becomes available to the date slider control.

What query (if possible) do I use when creating a custom field to lookup this date customer field.

I want to add a column to jira_issue that is a date field in jira_issue_field. I can't do this in the visual editor because the date slider only accepts fields from the data schema.


Answers:
author: Inder Singh
body: [@Chris Garstin](/t5/user/viewprofilepage/user-id/5453761) Is there a particular reason you want to use a Date slider instead of a Calendar control?

For your case, you might be able to use date slider by typecasting the field value as **DATE()**. See the screenshot below:

![Screenshot 2024-05-10 at 1.15.08?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/323119i482AECC297E5773D/image-size/large?v=v2&px=999 "Screenshot 2024-05-10 at 1.15.08?PM.png")
What is the syncing period of data between Atlassian Analytics and Jira Align?
Asked by Zoe Levenson:

Hello! Our company uses jira align, jira cloud and atlassian analytics. I have a dashboard in Altassian Analytics that pulls data from Enterprise Insights from Jira Align.

It appears that a change in Jira Align takes 30 minutes to display on the Analytics dashboard. Is there a way to speed up this lag time to make it appear more real time on the dashboard?

We are using the dashboard in meetings after specific SAFe ceremonies.


Answers:
author: Sam Tsubota
body: Hi [@Zoe Levenson](/t5/user/viewprofilepage/user-id/1848796) , Enterprise Insights syncs with Jira Align once every hour. What might have happened in your instance is that you made an update 30 minutes before the sync occurred. Unfortunately, the sync time can't been speed up.

comments: author: Zoe Levenson
body: Just so I can plan the meetings better, is the time when it synced configured by the organization? Or is it always on the top of the hour?  

From a product perspective, is there thoughts to make this sync more frequently?


Tags: atlassian-analytics

jira-align

sync
The "Industry Standard" in Insights: What are they & Where do they come from
Asked by Angelica:

Hi,

Our team are new to Analytics. We found that the Insights kept mentioning the "industry standard" for the metrics. Does anyone have any idea what are the figures and where do the data come from? Is there any way we can obtain the complete list of the industry standard used by Insights?

![image-20240507-091535.png](https://community.atlassian.com/t5/image/serverpage/image-id/322291i38AA068D1829B9A8/image-size/large?v=v2&px=999 "image-20240507-091535.png")![1.png](https://community.atlassian.com/t5/image/serverpage/image-id/322292i186556215C1EC14F/image-size/large?v=v2&px=999 "1.png")

We really appreciate your help.

Thanks,

Angelica


Answers:
author: Tracy Chow
body: Hi Angelica,

Thanks for calling this out.

Our model uses a variety of information to generate chart insights, so unfortunately we can't pinpoint the exact standard being referenced here. We'll be making adjustments to avoid ambiguous language like this in the future.

Regards,  
Tracy

comments: author: Angelica
body: Hi Tracy,

Thank you for the clarification provided.

In the case of multiple standards utilized by chart insights, could you kindly specify them so that we may cross-reference with our data? Additionally, you mentioned the prospect of future adjustments. Could you please provide a ticket or an estimated rollout date for this change?

Best Regards,  
Angelica


author: Tracy Chow
body: Hi Angelica,

Due to how the model generates chart insights, we cannot provide the exact standards referenced.

You can follow this ticket for updates on when this change is rolled out: <https://jira.atlassian.com/browse/ANALYTICS-229>. I don't have an estimated date right now, but I will ask the engineering team to update the ticket with the appropriate status.

Thanks,  
Tracy
How to connect tableau to a datashare
Asked by Bruno Brendel Gomes:

I'm trying to connect tableau to a datashare but i'm having some trouble with that.

This [documentation](https://support.atlassian.com/analytics/docs/connect-your-data-share-to-your-environments-and-tools/) is not clear what is needed to do the connection.


Answers:
author: Tracy Chow
body: Hi Bruno,

The new Tableau Delta Sharing connector was just released last week: <https://www.tableau.com/blog/tableau-databricks-delta-sharing-connector>.

Their documentation has [instructions](https://exchange.tableau.com/products/1019?q=databrick&_gl=1*1wms87z*_ga*ODYwNzE5MjE5LjE3MTQ1ODQ0OTM.*_ga_8YLN0SNXVS*MTcxNTEyNDYxMy42LjAuMTcxNTEyNDYxMy4wLjAuMA..) on how to get started with it. You'll be using the endpoint URL and bearer token from the credential file provided by data shares.

Can you give that a try?


author: Dave Rosenlund _Trundl_
body: I think the likelihood of a community member who's already done this (overcoming the shortcomings in the doc) seeing your post is probably pretty slim, [@Bruno Brendel Gomes](/t5/user/viewprofilepage/user-id/5475143).

I'd consider [opening a support ticket with Atlassian](https://support.atlassian.com/contact) if I were you.

If you go that route, let us know how you make out.

Good luck,

-dave

comments: author: Ben Jackson
body: Hopefully [@Tracy Chow](/t5/user/viewprofilepage/user-id/4461730) answer will address this. We will continue to update the docs. This was a new release just last week by Tableau.
view permission for a dashboard
Asked by Elin St?mberg:

is it possible to share a dashboard with someone who doesn't have a jira account? I have collected all tickets related to a specific customer in a dashboard and want this customer to be able to see this dashboard.


Answers:
author: Sushant Verma
body: Hi [@Elin St?mberg](/t5/user/viewprofilepage/user-id/5492509)   

Welcome to the community!  

In Jira, it is not possible to directly share a dashboard with someone who doesn't have a Jira account. Dashboards are tied to user accounts and their permissions within Jira.

Regards,  
Sushant Verma

comments: author: Elin St?mberg
body: Hi, [@Sushant Verma](/t5/user/viewprofilepage/user-id/2226989)   

Thank you for the answer. Can I use some apps like confluence or JIRA Service Management to show the dashboard then?


author: Sushant Verma
body: [@Elin St?mberg](/t5/user/viewprofilepage/user-id/5492509)

To show a dashboard to users who do not have an account in Confluence, you can follow these steps:

1. Create a dashboard: In Confluence, create a dashboard that includes the desired gadgets and information you want to display.

2. Configure permissions: Set the permissions of the dashboard to allow access to anonymous or external users. You can do this by adjusting the permissions settings for the specific space where the dashboard resides.

3. Share the dashboard link: Once the dashboard is created and permissions are set, you can share the dashboard link with users who do not have an account. This link can be accessed by anyone with the shared URL, even if they don't have login credentials.

4. Customize view options: Depending on the app and version you are using, you may have additional options to customize the view for external users. For example, in Confluence, you can use the "Anonymous Access" feature to enable viewing of specific pages or spaces without login.

By following these steps, you can effectively share and display a dashboard to users who do not have an account in Confluence.  

Regards,  
Sushant Verma


author: Ben Jackson
body: [@Elin St?mberg](/t5/user/viewprofilepage/user-id/5492509) I'm thinking you mean sharing an Atlassian Analytics dashboard to a customer?  

We don't have that capability atm but it is an ask we've heard a few times. Follow this ticket for more details as we evaluate.

<https://jira.atlassian.com/browse/ANALYTICS-48?orderby=votes+DESC%2C+priority+DESC%2C+updated+DESC>
Getting "this content is blocked" error when trying to embed a confluence link
Asked by Sara Tucker:

When using the content macro in an AA dashboard, I am trying to add a link to a Confluence page and have that page display as embed. I am getting the error message "This content is blocked. Contact the site owner to fix the issue." I am an admin but I don't see anyway to resolve that block. Is there some setting I need to update to resolve this or a data connection that needs to be added?

![2024-04-29_10-33.png](https://community.atlassian.com/t5/image/serverpage/image-id/321158i478F822C5363630C/image-dimensions/263x111?v=v2 "2024-04-29_10-33.png")![2024-04-29_10-34.png](https://community.atlassian.com/t5/image/serverpage/image-id/321159i416DB86065A19B78/image-dimensions/362x376?v=v2 "2024-04-29_10-34.png")


Answers:
author: Inder Singh
body: [@Sara Tucker](/t5/user/viewprofilepage/user-id/4532731) We rolled out support for Confluence embed mode. Can you please check and confirm if the embed is working for you now?

comments: author: Sara Tucker
body: Woohoo - working! Sorry I had thought that was already rolled out. So happy to see it is now! Thanks!


author: Inder Singh
body: [@Sara Tucker](/t5/user/viewprofilepage/user-id/4532731) : "Embed" mode for URLs in AA dashboard Content chart is not currently supported. I have added it to the list of features to support in the future. You can track this ticket for updates - <https://jira.atlassian.com/browse/ANALYTICS-222>

Thanks!

Inder


Tags: confluence

smart-link
Jira Align fields in the Atlassian Analytics tool
Asked by Tess Doris:

I want to pull in the data from the following fields from the Epics Benefit tab but can't find it. Does anyone know where these are found? They do not show under Epic Benefits table.

Future State \& Desired Outcome:

Current Situation:

Recommendation \& Desired Solution

Support Required \& Products Affected:

Analysis Summary:

Notes:

Sponsors:


Answers:
author: Tracy Chow
body: Hi Tess,

The fields you listed will show up under the "Epic Benefits Field Name" column in the "Epic Benefits" table of the Jira Align Enterprise Insights database. Their values are stored in the "Epic Benefits Field Value" column.

Sam's comment in <https://jira.atlassian.com/browse/JIRAALIGN-5141> contains more detail on this data.

Hope this helps! Let us know if you are unable to find the field data.
pre-defined period on a controller in analytics
Asked by Bruno Brendel Gomes:

I Have a calendar controller in my dashboard but i'm trying to create a period of time instead to use the calendar. For example, it's really useful if i can select the option ***Last Week***instead of insert the 2 dates in the calendar

![Captura de Tela 2024-04-24 a?s 09.44.01.png](https://community.atlassian.com/t5/image/serverpage/image-id/320326iE7D219BEADF1E9B0/image-size/large?v=v2&px=999 "Captura de Tela 2024-04-24 a?s 09.44.01.png")

I Searched for documentation or even a post here in the community about that but i didn't find anything that could help me


Answers:
author: Inder Singh
body: Hi [@Bruno Brendel Gomes](/t5/user/viewprofilepage/user-id/5475143)

If I understood your question correctly, you are looking for a way to set Calendar control to default to last 1 week whenever a user views the dashboard. Is that correct? If so, then you can Edit the control and set **Default start** and **Default end** values to the ones shown in the screenshot below.

![Screenshot 2024-04-24 at 10.14.19?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/320355iDF757C82A958B527/image-size/large?v=v2&px=999 "Screenshot 2024-04-24 at 10.14.19?AM.png")

You can use **days** , **months** and **years** options as well.

However, if you want to see the **last week** option on the Calendar control itself when you open the Calendar, then that feature is not supported.

For more information on how to setup Calendar control, you are read the documentation here: <https://support.atlassian.com/analytics/docs/set-up-a-calendar-control/>

Cheers,

Inder


author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Bruno Brendel Gomes](/t5/user/viewprofilepage/user-id/5475143) ?

Like you, I'm not finding anything that indicates this kind of expression of time is supported (yet).

You might want to add your voice to [this enhancement request](https://jira.atlassian.com/browse/ANALYTICS-77?jql=project%20%3D%20ANALYTICS%20AND%20resolution%20%3D%20Unresolved%20AND%20text%20~%20%22%5C%22last%20week%5C%22%22%20ORDER%20BY%20priority%20DESC%2C%20updated%20DESC) or submit one of your own.  

\~\~\~\~\~\~\~\~\~  

Hopefully, if someone in the community knows a clever way to do this some other way, they'll speak up.

Best,

-dave
what is wrong with the sourcetree dev culture?
Asked by Patrick Permien:

Hey folks,

I'm following these tickets for ages now, and they really make the Atlassian product development and/ or developer culture look bad.

This ticket was created in 2018, "gathering interest" for years and then closed with a faulty implementation.

<https://jira.atlassian.com/browse/SRCTREE-6224>

I then created a follow-up bug which is again in "gathering interest". I have rarely seen a case where a software company so blatantly ignores fellow developers from their own community. I believe this is embarrassing for Atlassian as a company. Just scroll through the comments, you will see the disappointment.

Atlassian doesn't listen, doesn't react properly, seemingly doesn't care. Why? And what can be done to get the development culture for Sourcetree back on track?


Answers:
author: Mochnant
body: I've noticed the lack of progress on very basic features that I've followed as tickets for years. One of the reasons I migrated away from BitBucket to a competitor.

I still use SourceTree, though, so I get to continue to enjoy the slow dev cycle (shameless plus for [SRCTREE-7077](https://jira.atlassian.com/browse/SRCTREE-7077) ).
Custom Actions - Multiple Files + Spaces in file names
Asked by Tom ?Bukowskaii? Bernens:

I'm writing a series of .bat scripts to help with some git-lfs actions such as locking and unlocking files and viewing the currently locked files.

I have successfully written three scripts, one to lock all, one to unlock all, and one to view locks. I now want to make 2 more, to lock/unlock the selected file(s) via the context menu.

I have created a skeleton script, to pass the $FILE input to the bat so i can figure out its format. This script looks like this

```
set ARG_NUM=0 
echo All Args: %* 

for %%x in (%*) do ( 
    set /A ARG_NUM+=1 
    echo Arg %ARG_NUM%: "%%x"
) 

echo Number of Files: %ARG_NUM%

```

I have created a custom action called "Lock File(s)" and set it up like this

![Screenshot 2024-08-01 161420.png](https://community.atlassian.com/t5/image/serverpage/image-id/339581i2F71E92C53D502B6/image-dimensions/359x251?v=v2 "Screenshot 2024-08-01 161420.png")

However, when I have spaces in file names, the arg passer treats the space as the delimiter, resulting in the file paths/names being sliced apart.

![Screenshot 2024-08-01 161638.png](https://community.atlassian.com/t5/image/serverpage/image-id/339582i1BCF8B1061F53C43/image-size/large?v=v2&px=999 "Screenshot 2024-08-01 161638.png")

When I try to wrap ${FILE} in double quotes (input looks like "$FILE") only the first selected file is passed into the script.

![Screenshot 2024-08-01 161742.png](https://community.atlassian.com/t5/image/serverpage/image-id/339583iE2E5AEF9C5A53486/image-size/large?v=v2&px=999 "Screenshot 2024-08-01 161742.png")

What is the correct procedure for escaping the values selected in $FILE in order to pass them to another function or script?


Answers:
author: Emelia Linda
body: I am also facing same issue, we want to integrate it in our [POS Terminal](https://baobaotechnology.com/our-products/pos-system/) software and was facing issues


Tags: batch

custom-action
??????????
Asked by ? ??:

????????sourcetree??????????????????????????????????????? ??????????????????????? ?????????????????URL????????????????

![??.png](/t5/image/serverpage/image-id/338456i4DDB810C2E7022C0/image-size/large?v=v2&px=999 "??.png")


Answers:
author: Chung Jeon
body: ?????????????????????

????Sourcetree????????????????????????????

[???????](https://www.sourcetreeapp.com/)??????????????????????????????
accidentally deleted my remote branches
Asked by JohnHoover:

I'm a beginner. Thinking I was deleting unneeded remote branches, I unknowingly deleted all my remote branches. Now when I try to push changes no branches show up in the dialog and I cannot push anything. How can I fix this? I'm not working with a team.

![Screenshot 2024-07-28 at 7.33.19 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338387iA8CEE17F8DD05B29/image-size/large?v=v2&px=999 "Screenshot 2024-07-28 at 7.33.19 AM.png")![Screenshot 2024-07-28 at 7.30.58 AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/338386i2E63E7471D56E590/image-size/large?v=v2&px=999 "Screenshot 2024-07-28 at 7.30.58 AM.png")


Answers:
author: JohnHoover
body: I solved the problem by re-cloning from the bitbucket repository. That re-established the remote connection that I had mistakenly deleted.


Tags: server

sourcetree-server
SourceTree stopped showing railroad tracks since going to cloud bitbucket
Asked by Mike Matteucci:

Since we moved to bitbucket cloud, I no longer see branches in sourcetree as railroad tracks.   
Its all working fine as in commiting to the right branch and merging etc.. just the graphical interface is not one straight line with commit points instead of the nice coloured railroad tracks i used to have.  
is this some config option? or a bug?  
Can you help me resolve this?  

Thanks.


Answers:
author: Mike Matteucci
body: I figured it out...   
In case it helps anyone else.  
SourceTree started defaulting to FastForward instead of commit on merge.  
Once I start commit on merge railroad tracks appear again.  
:)
How do I clone Bitbucket to Sourcetree?
Asked by Paul:

Hello I'm new to Bitbutcket, and would like to learn to code, I have failed to clone Bitbucket with source tree, I get the error "invalid path/URL" can you please help me with how to go about it? Thank you.


Answers:
author: Pramodh M
body: Hi [@Paul](/t5/user/viewprofilepage/user-id/5548588)

Have you ensured that a key is created to authenticate?

<https://confluence.atlassian.com/get-started-with-sourcetree/clone-a-remote-repository-847359098.html>

Here's an additional doc for ref - <https://www.devopsschool.com/blog/how-to-clone-bitbucket-repository-to-your-local-system-using-sourcetree>

Thanks


Tags: bitbucket

bitbucket-cloud

cloud
Cannot post, or add comments.
Asked by Christopher.shotwell:

Hello,

I have been a Jira user for several years. But this is my first time within the Atlassian Community.  
That being said, I am unable to answer any questions, or even sign up for Friday Fun.  
The comment/answer box is available. I can also add my comment. But when I "Post" or "Add" my comment, the Post or Add button just Greys out, and the comment does not post. Any ideas?


Answers:
author: Christian Hecht
body: I have the same problem. I can enter my answer and if I click an the answer button its colour changes a bit but nothing is posted. What can I do?

comments: author: Christian Hecht
body: ok, weird. Here it worked but in another thread I'm still not able to post answers. Any ideas?


author: Kat Warner
body: Are you still having issues [@Christopher.shotwell](/t5/user/viewprofilepage/user-id/3624366) ?

comments: author: Christopher.shotwell
body: Hey Kat...no I am not, thank you. It was my Browser. Works just fine on Micro Edge. Thanks.


Tags: feedback-forum
what is the message "success: never displayed"
Asked by Alexander Pappert:

![image.png](/t5/image/serverpage/image-id/62751i9AC79AF26B3D5D4C/image-size/large?v=v2&px=999 "image.png")

I get his as popup in a lot of threads.

What is this?


Answers:
author: Petr Van??ek
body: Hi,

it's already reported by other Community Leaders to Atlassian. So they just need little bit of time to repair it.


Tags: community

feedback-forum
contact page issue
Asked by bbullens:

Hello,  

I'm receiving a TypeError when trying to access the contact page.  

I don't know how I managed to achieve this error the very first time, since whenever I try to reproduce it without manually entering the url I get redirected to the login page. Might be related to a cookie or something? Not sure.  

However, I can easily reproduce it by manually entering the contact page url. I only receive the message when I'm logged out.  

<https://imgur.com/a/fkCk85Z>  

<br />


Answers:
author: Brant Schroeder
body: Forgot to ask if you were also having this occur on other Atlassian pages that you are logging into.


author: Brant Schroeder
body: [@bbullens](/t5/user/viewprofilepage/user-id/2571058)

I have seen this happen when users use Chrome and are logged into the browser with their Google Account which is also associated with an Atlassian account but is not the Atlassian account that they use. Are you using Chrome? Can you reproduce in a different browser?


Tags: contact

feedback-forum
Problems with the community website?
Asked by marc -Collabello--Phase Locked-:

Somehow, since today, the Atlassian community website does not load well anymore. Some elements of the site just show spinners, and loading of a couple of parts of the javascript is missing. That makes writing answers impossible. But this only happens on some pages.

Might this be the tracking protection in the new Firefox?

Or the use of optimizely for A/B testing?


Answers:
author: Mirek
body: Hi [@marc -Collabello--Phase Locked-](/t5/user/viewprofilepage/user-id/1205132) ,

Yes, I can confirm that we are experiencing recently some issues with performance on Community. Sometimes is global sometimes more local.. Overall if you take notice how many users are actually using community site these days then it is a big number. We are reaching an enterprise level here.

Community support team is doing a great job of identify issues and working with the vendor to resolve them. If you are experiencing any unusual loads when using the site, please save the current state by generating a browser HAR file (<https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html>) that might help with investigating and finding the root cause.

comments: author: Daniel Eads
body: Definitely generate HAR files when this happens. Like Mirek mentioned, we're dependent on a third-party vendor for the platform. We need to provide them as much evidence as possible when these types of issues occur (and they definitely do occur!) to help them diagnose what's happening on their end. Ping us on Community Slack with any HAR files or email me at deads at atlassian.com with the HAR attached. Thanks!


Tags: community

feedback-forum