youngmon/atlassian-qna huggingface dataset:
Team Calendar throws error when selecting a JIRA Sprint event
Asked by Guru Pandit:

Please see the error displayed in Confluence Team Calendar, when choosing a JIRA sprint to display.

![JIRA-Team-Calendar-Integration-issue.PNG](/t5/image/serverpage/image-id/54669i28BB2A256736BC4D/image-size/large?v=v2&px=999 "JIRA-Team-Calendar-Integration-issue.PNG")


Answers:
author: Diego
body: Hello there Guru!

As I understand, you are currently unable to display events from Jira, is that correct? I would suggest you to start by checking the Application Link between Confluence and Jira:

**[Linking to Another Application](https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html)**

If the application link is broken, it can cause problems while syncing calendar events.

Further, you could have been affected by the situation described here:

**[Unable to load events of X: You may want to check the connection to JIRA](https://confluence.atlassian.com/confkb/unable-to-load-events-of-x-you-may-want-to-check-the-connection-to-jira-317194824.html)**

This article basically prompts us to take a look into *Jira iCalendar plugin.*This plugin must be on so Team Calendars can normally communicate with Jira.

Or lastly, you could have been affected by this:

**[CONFSERVER-53557 \| Team Calendar doesn't sync with "JIRA Issue Dates" event type for change management](https://jira.atlassian.com/browse/CONFSERVER-53557)**

Let us know if the documentation helps you! Looking forward to your reply.


Tags: jira-software

team-calendars-for-confluence
How can I view/edit the format of a macro?
Asked by Ray S:

I'm using the CQL search macro and it's returning a two-column table which is returning title, space. However, I want to customise the columns that are returned so perhaps I can see creator, labels, last edited...etc

I have access to create and save user macros and i've been searching for the source code for the 'content by label' macro to see how the labels are returned in the results but can't find anything.


Answers:
author: Shannon S
body: Hello Ray,

Happy to help you with this!

Could you confirm exactly which macro you are using for CQL Search? A lot of our macros use CQL search but there are none called that specifically. I'm aware of a 3rd party add-on called [CQL Search](https://marketplace.atlassian.com/apps/1213090/cql-search?hosting=cloud&tab=overview) but this one is specifically for Confluence Cloud, whereas your question is tagged as Confluence Server.

Can you please let me know that you are indeed on Server and which add-on you're using?

Regards,

Shannon


Tags: confluence-server

server
New editing experience - How to get macros display wide or full width?
Asked by Crystal:

When I insert macros into a page using the new Confluence editing experience, it gives the option to display centered, wide, or full width. However, after publishing the page, the macros display as centered.

I have tried this with both the JIRA issue macro (to display a table of issues) and also with the roadmap macro. In both cases, when viewing in editing mode it displays correctly, but not on the published page.

How can I make these display correctly with wide or full width?

*Edited: to include more details with additional macros this is also happening with*


Answers:
author: Thomas ?hrbom
body: This is a bug, and it appears to affect quite a few macros. I have reported issues with the Trello macro ([CONFCLOUD-66523](https://jira.atlassian.com/browse/CONFCLOUD-66523)) and the Include Page macro ([CONFCLOUD-66520](https://jira.atlassian.com/browse/CONFCLOUD-66520)).


author: Bob Sovers
body: It also applies to the pageTree macro (and is filed as this: [CONFCLOUD-66771](https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjira.atlassian.com%2Fbrowse%2FCONFCLOUD-66771&data=02%7C01%7Cbsovers%40parallels.com%7C8fe6385617b44f5bfc3f08d6e9507ccf%7C93720baab4f1461abd8426e4d6ce134e%7C1%7C0%7C636952929232139521&sdata=BfqThubzDe3yUr4hVmYdwW68CUMnSV5%2FxtejxKetVd4%3D&reserved=0) )

Maybe if we vote for ALL of these, Atlassian will fix it!


author: Michael R_ Wolf
body: If every macro in context appears incorrectly, I propose that the _context_ has a bug, not the macro. Don't blame the contents for a bad container.


Tags: confluence-cloud
Additional options "Space List" macro
Asked by Robin Walison:

Hey all,

I'm looking into using the Space List macro but the "Scope of spaces" function does not support what I need.

Available options are: All, Category, Favourite and New. I'm looking for an option that lists by search term.

e.g. Show all spaces containing the words "Tomatojuice" in the title.

Anyone have a solution for this?

Thanks in advance


Answers:
author: Diego
body: Hello there!

You are right, this type of setup is not possible with the *Space List* macro. However, we might be able to do this with *third-party applications*like this one:

**[Advanced spaces list (Inventory)](https://marketplace.atlassian.com/apps/1219000/advanced-spaces-list-inventory?hosting=server&tab=overview)**

Let us know if this helps you out. Looking forward to your reply.
Auto refresh Gantt chart for the Project status
Asked by SamVijay:

Ho Make a Auto refresh Gantt chart for the Project status

1)\*Chart macro does not have the gantt chart

2) How to make a x,y, z values to be displayed in a simple graph


Answers:
author: Andrey Khaneev _StiltSoft_
body: Hi [@SamVijay](/t5/user/viewprofilepage/user-id/2362358)

Please, take a look at [Chart from Table](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro) macro ([Table Filter and Charts](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?hosting=cloud&tab=overview) app): there is a [Gantt chart](https://docs.stiltsoft.com/display/TableFilter/How+to+use+Chart+from+Table+macro#HowtouseChartfromTablemacro-Ganttchart) that can be build on the basis of other macros, that produce tables.

comments: author: SamVijay
body: Kindly Share if there is any Demo Video Links for this


author: Andrey Khaneev _StiltSoft_
body: Here is a post about [Gantt chart](https://stiltsoft.com/blog/2018/10/5-tips-to-become-a-gantt-chart-expert-using-atlassian-confluence/).

And here are [some videos](https://www.youtube.com/watch?v=JGIijnaL9mU&list=PLRpx9wuFqlzGZOZCj2PkQI2T4Bhkg3cVl) about using Table Filter and Charts with other reporpting macros, like Jira Issues, Page Properties Report and so on.

How do you mange your projects? Do you use Jira, or Confluence Tasks, or Page Properties Report or anything else?


author: SamVijay
body: Just started with page properties


author: Andrey Khaneev _StiltSoft_
body: Please, let me know whether you have questions.


Tags: cloud

confluence-cloud
Bulk move pages between parent pages
Asked by Thomas:

Per the title, how can i Bulk move pages between parent pages?


Answers:
author: Andy - PTC Redundant
body: On Server, Tarun's method should work. But the most sure fire way is via Marketplace app:  

[https://marketplace.atlassian.com/apps/1212559/bulk-action-tools?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1212559/bulk-action-tools?hosting=cloud&tab=overview)

You can do a free trial and see if it really is what you need.... (it does more than just bulk page moves).  

Then after trial period review Benefits \& ROI to validate continuing with a paid version.


author: Tarun Sapra
body: Hello [@Thomas](/t5/user/viewprofilepage/user-id/3186829)

When you say "between parent pages" can you elaborate on this?

Because in Confluence you can easily move pages along with child pages. And while moving you can select the new "parent" page. and in this way you can "bulk" move pages.

comments: author: Andy - PTC Redundant
body: [@Thomas](/t5/user/viewprofilepage/user-id/3186829) : Also, are you on Cloud, Server or Data Centre... because it can differ between the different platforms.


author: Thomas
body: Hi! Thanks for your responses - we are currently on Server but we are switching to cloud soon.

case is: I have up to 101 pages that are currently on the same level. I want the 101st page to become the parent of the other 100.
Migrate space from server Confluence to cloud when space key already exists
Asked by Matt Grist:

I want to migrate a space from server Confluence to cloud Confluence. My space in server Confluence has space key 'FIN'. There is already a space in cloud Confluence with space key 'FIN'. I get an error when I migrate.

Any advice on dealing with this situation? In particular, has anyone tried copying the space on server Confluence (and the copied space has a new space key) and then migrating the copy?


Answers:
author: Matt Grist
body: Hi [@Matt Grist](/t5/user/viewprofilepage/user-id/1418021) ,

First, you have export the space from the confluence server then you need to modify the space key by following the [How to copy or rename a space in Confluence](https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html) page. Then try to import the space into a cloud instance. This may help to resolve the problem.

Regards,  
Kishore Kumar Gangavath.

comments: author: Matt Grist
body: Thanks Kishore. I shall try this and report back...


Tags: confluence-server

server
API Token expiration
Asked by Ohad Avenstein:

Hi,

I followed this tutorial:

[https://confluence.atlassian.com/cloud/api-tokens-938839638.html?utm_source=alert-email\&utm_medium=email\&utm_campaign=jira-conf-api-auth-vs-tokens_EML-4935\&jobid=104098709\&subid=944894384](https://confluence.atlassian.com/cloud/api-tokens-938839638.html?utm_source=alert-email&utm_medium=email&utm_campaign=jira-conf-api-auth-vs-tokens_EML-4935&jobid=104098709&subid=944894384)

and searched all over but couldn't find when this token expires or how to configure its expiration time.

Can someone assist ?

Thanks.


Answers:
author: Shannon S
body: Hello Ohad,

Welcome to Community! It's nice to meet you.

When referring to the API tokens you generate for yourself, per the article you sent, there is no expiration date on those. You can destroy those when you don't want to use it anymore.

However, there's another token you can generate as an Organization Admin, if you're using [managed accounts](https://confluence.atlassian.com/cloud/administer-managed-accounts-for-an-organization-873871203.html). Those expire after 7 days. Read more about them here:

* [Organization API Token](https://developer.atlassian.com/cloud/admin/organization/rest)

I hope that helps! Let me know if you have any questions about it.

Regards,

Shannon

comments: author: Manoj Parihar
body: Hello [@Shannon S](/t5/user/viewprofilepage/user-id/510046)

after the expiration of Organisation API key, is there any way I can get new api key (other than creating new api key), through any other API or through refresh tokens.


Tags: atl-adm

cloud
More user friendly list of Blog Posts
Asked by Michael Schreier:

As we are using blogs to inform collegues what's going on in different Space, we'd love to optimize the list output of blog posts.

1. If a blog entry contains a picture, the (first) picture shall be included in the blog list view as a preview to gain readers attention. Embeede or linked pictures shouldn't be shown as a textpreview linke "hereisapicture.jpg" as it's not reader friendly or helpful.

2. Is there a way a blog contributor can write an short text introduction beside its origin blog post - maybe even including a preview picture - to have control what will be shown as preview to readers in blog lists?


Answers:
author: Natalie Paramonova [Stiltsoft]
body: Hi Michael,

You can try the [Handy Cards](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Cards+macro) macro (one of the [Handy Macros for Confluence](https://marketplace.atlassian.com/apps/1214971/handy-macros-for-confluence?hosting=server&tab=overview) app) which completely meets your requirements.

You can add cards-page previews automatically (using the first image and the specified number of characters) or by adding custom content to the Excerpt macros placed within the pages you're going to display or to the Handy Card Content macros placed directly on the page where you want to aggregate page previews.

![handy cards.png](https://community.atlassian.com/t5/image/serverpage/image-id/54733i447672375DFD9A6B/image-dimensions/511x283?v=v2 "handy cards.png")


author: James Dellow
body: Check the marketplace - there are some apps that enhance the blogging experience on the server edition of Confluence. I've also built an app that does something similar, but its for Confluence Cloud only.


Tags: confluence-server

server
When trying to integrate Jira issues in confluence getting "504" server error?
Asked by Suyash Sharma:

"Received the following HTTP error code from the server:504"

![Error_504.PNG](/t5/image/serverpage/image-id/54609i198A40C040C96473/image-size/large?v=v2&px=999 "Error_504.PNG")


Answers:
author: Nic Brough -Adaptavist-
body: This means the Jira server you have set up in the application link is not responding to the query. Go to admin -\> application links and check the link is correct. If it is, then check that Jira is currently running on that url, and then that your Confluence has a route across your network over to the Jira.

comments: author: Venkat Prasad
body: We get same error if we use this JQL: status was not in (Closed) before "2019-01-01"


Tags: jira-software
Create a list of subscriber of a space
Asked by Felicia Str?mberg:

I'm trying to fins out how many subscribers I have on a space in Confluence but can't find anything regarding this. How can I get a list of this? I don't need the names of the users who are subscribers, but would be nice to know how many subscribers I have.

Thanks,


Answers:
author: Felicia Str?mberg
body: Hi [@Felicia Str?mberg](/t5/user/viewprofilepage/user-id/3185342) ,

The only way to know the watchers of the pages/spaces is from [watchers](https://confluence.atlassian.com/doc/manage-watchers-218271870.html) section. Where you will only be able to know the names of the watchers but not the number.

Thanks,

Sravya

comments: author: Felicia Str?mberg
body: Hi @\[deleted\] ,

I looked it up and apparently I'm not Space Admin at the moment. I will make a request for that and look at the watchers section . Thanks for your help :).
?? ???????? synchrony confluence
Asked by nikolay:

?? ??????????? synchrony, ? ????? ?? ????? ??????, ?? ?? ????

??????????, ??? ????? ?????? ???????


Answers:
author: Shannon S
body: Hello Nikolay,

Happy to help you with this! Just need a few more details from you regarding the issue.

1. Please let us know your Confluence version.
2. Stop Confluence completely, and start it again, trailing your **atlassian-confluence.log** file. For information on where to find that, have a look at [Working with Confluence Logs](https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html). From here, you will se why Confluence is struggling to start up Synchrony.

I do see that you mentioned that you didn't find any errors in the logs, but if Confluence itself even attempted startup, there will be something written there that we can use.

If you have trouble sending the logs to us, you can use something like Dropbox or [Pastebin](https://pastebin.com) to send us the logs.

Looking forward to hearing from you soon!

Regards,

Shannon


Tags: confluence-server

server
In Topic macro.
Asked by SB:

Hi,

I currently maintain two Confluence instances, one from 2013 and the other being 6.15.2. Having updated my older instance to the latest version, I've noticed there has is an **In Topic** macro included on certain pages.

I'd like to include this macro on my other Confluence instance, however can find no marketplace listing/documentation on the internet relevant to this macro.

I can't tell if it belongs to an installed macro package either.

Thanls.


Answers:
author: Shannon S
body: Sean,

Thank you for contacting us. Happy to help.

I've personally never heard of an add-on like that. Could you attach a screenshot in order to show us what that macro looks like in your instance?

You can also try clicking **. . . \> View Storage Format**. Then you'll be able to inspect the source and determine how Confluence refers to the add-on. With this information, we can try to determine the add-on that might be providing that functionality.

Let me know how that goes!

Regards,

Shannon


Tags: macro

user-macro
Displaying template in other space
Asked by John Bulanhagui:

Hello, so i create a new or own template in my space. But the problem is, the template that i created are needed to shown in other spaces. The template i created can only be used when i select my space but can't be used or display in other spaces.


Answers:
author: Ollie Guan
body: Hi [@John Bulanhagui](/t5/user/viewprofilepage/user-id/3134916) ,

You can try to achieve this by following two methods.

<br />

1. Contact the system administrator to set this template as a global template.

[More about Global Templates](https://confluence.atlassian.com/display/ConfCloud/Administering+Site+Templates)

![gl.png](https://community.atlassian.com/t5/image/serverpage/image-id/54586i69E34CF4C00B2237/image-dimensions/701x315?v=v2 "gl.png")  
2. Configure the same template in another space

comments: author: John Bulanhagui
body: Hello sir! Thank you for giving me the methods on how to do it. I will try it!


author: Pierre Coutant
body: Hello Ollie, thanks for this. I will try it now !
sections display side-by-side not in sequence
Asked by Steve Herman:

When I am in edit mode my sections align in top-to-bottom sequence like this image below. When I publish they appear as shown in second image.

How do I fix?

![Slide1.png](/t5/image/serverpage/image-id/54571i6CFA322ECFF7F863/image-dimensions/548x308?v=v2 "Slide1.png")


Answers:
author: Shannon S
body: Hi Steve,

Thank you for contacting us! Happy to help you determine why your format is not as you expected.

Can you let me know a bit more about the issue?

1. What is your Confluence version?
2. Are the tables very long? If you were to make smaller columns does the same happen?

It can also help if you make a test page in Confluence with the same circumstances, and see if you are still able to replicate the behavior. I'd also be interested in seeing the screenshot from Confluence to see how it looks in the UI. For this reason the test page can be helpful because then it doesn't contain your private information.

Thank you for your help!

Regards,

Shannon


Tags: confluence-server

server
How Enabling the Remote API
Asked by Douglas Jose Trejos Gonzalez:

I can't see the option to enable remote API

![CapturajIRA.JPG](/t5/image/serverpage/image-id/54568i1AC7CB4A08AFCC55/image-size/large?v=v2&px=999 "CapturajIRA.JPG")


Answers:
author: Nic Brough -Adaptavist-
body: Cloud always has the remote API enabled, you can't turn it off!

comments: author: sergiomf
body: Not right, it is not enabled.
The Synchrony service is stopped or has errors.
Asked by Zeus Rivera:

Have tried just about everything in the forums and can't get collaborative editing to work. Log analyzer says I have a "Synchrony Fails to Start due to a NullPointerException" but when I go to **confluence.cfg.xml** as suggested by this page: <https://confluence.atlassian.com/confkb/synchrony-fails-to-start-due-to-a-nullpointerexception-864652811.html> that is linked by the error message, the username and password to my DB is already there. The confluence.cfg.xml file I'm looking at resides in the folder listed as Confluence Hom in System Info/Confluence Admin screen.

I'm running on a windows server 2016 with postgres db 11.2. System was running fine until recent update.


Answers:
author: sara
body: Hi,

Logs message is vague.Have to paste full error.

comments: author: Zeus Rivera
body: Had trouble posting, please see below.

<https://www.dropbox.com/s/49rxymrkclj5r4g/atlassian-confluence.log?dl=0>

<https://www.dropbox.com/s/2id619yv9khpn6c/atlassian-synchrony.log?dl=0>


author: Zeus Rivera
body: Deleted my install folder, Restarted the wizard and installed again. Everything worked fine until I added the application links. I'm using FQDNs in paths. Could this be the problem?


Tags: confluence-server

server

synchrony
ERR_SSL_VERSION_OR_CIPHER_MISMATCH after adding SSL certificate to confluence server
Asked by Usman Azeem:

Following steps were followed to enable ssl, using a trusted certificate:

1. Created keystore in /home/confluence

2. Import the certificate: root and intermediate in the keystore

$ keytool -import -alias tomcat -file certfile.pem -keystore .keystore

$ keytool -import -alias intermediary -file chain.cer -keystore .keystore

3. Updated server.xml

\<Connector port="8443" maxHttpHeaderSize="8192"  
maxThreads="150"

minSpareThreads="25"  
protocol="org.apache.coyote.http11.Http11NioProtocol"  
enableLookups="false"

disableUploadTimeout="true"  
acceptCount="100" scheme="https" secure="true"  
clientAuth="false"

sslEnabledProtocols="TLSv1,TLSv1.1,TLSv1.2"

SSLEnabled="true"  
ciphers="TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256, TTLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384, TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_RC4_128_SHA, TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA256, TLS_RSA_WITH_AES_256_CBC_SHA,SSL_RSA_WITH_RC4_128_SHA" URIEncoding="UTF-8" keystorePass="xxxxx" keystoreFile="/home/confluence1/.keystore" keystoreType="JKS"/\>

4. ERR_SSL_VERSION_OR_CIPHER_MISMATCH error after accessing confluence server through port 8443.


Answers:
author: Shannon S
body: Hello Usman,

Thank you for contacting us about this. Let's see what the issue is so we can get you up and running.

I am using this article as an example:

* [How to Fix ERR_SSL_VERSION_OR_CIPHER_MISMATCH Error](https://cheapsslsecurity.com/blog/how-to-fix-err_ssl_version_or_cipher_mismatch-error/).

> *The reason behind ERR_SSL_VERSION_OR_CIPHER_MISMATCH error is depreciation of the RC4 cipher. The RC4 cipher is deemed insecure, and Chrome doesn't want you or your users to be in danger.*
>
> #### Step 1: Go to SSL Labs {#toc-hId--736462089}
>
> First, go to <https://www.ssllabs.com/>
>
> #### Step 2: Check your SSL certificate {#toc-hId-1751050744}
>
*
  > Go to **Test your server**
*
  > Enter your hostname. For example, yourdomainname.com
*
  > Click **Submit**

Once you test your SSL, you can use the information you found there and follow steps 3 through 5 from the above article.

Let us know the results of your test and any details you find.

Thank you for your help!

Regards,

Shannon
Trouble with encoding - not sure how to fix
Asked by Rich Webb:

Hi,

We are using confluence to organize a bunch of content for use with Amazon. Basically what we do is write the content out in Confluence to store and organize the information and then upload to Amazon.

This is for products we sell on Amazon. What is happening is that since we upgraded to the latest version (6.15.2 as I'm writing this) we're getting errors with Amazon when we paste into their uploader saying "Only standard english characters (ASCII) are supported" and it errors out. We have tracked it down to something to do with the space character. If we go through and delete all the spaces and put them back in then it works.

This did not happen on the previous version of confluence (6.12.x) that we were on. I have no idea why this might be happening. I have tried changing the font that confluence uses to a standard unicode font but it did not make any difference.


Answers:
author: Rich Webb
body: I found that this is only happening when copying / pasting from the edit screen. After the content is saved it seems to work to do the copy/paste without issue. It is a workaround that will work, however I would like to know what is different with the space characters between the edit screen and the saved screen.

Rich


Tags: confluence-server

server