youngmon/atlassian-qna huggingface dataset:
Automation - Problem setting DueDate?
Asked by Stuart Fitzgerald:

I've made an automation that when a certain task moves from "In Progress" to "Done", it Transitions the Status to "To Do" and sets the due date to 10 working days in advance of today.  

The status change works as expected, but the automation errors on the due date change saying:

#### [Transition issue](https://whitehorseenergy.atlassian.net/plugins/servlet/ac/com.codebarrel.addons.automation/cb-automation-project-config?project.key=MTD&project.id=10012#!/rule/2022215/49047195) {#toc-hId--541564436}

Unknown fields set during transition. Field may not be on transition screen. Fields ignored -Due date (duedate)

Any help glady received!  
Thanks


Answers:
author: Tansu Akdeniz
body: Hi [@Stuart Fitzgerald](/t5/user/viewprofilepage/user-id/4405610)

Welcome to community.

As I see from the automation error, Due Date field is not present in transition screen to "Done" status. Can you please check it and share how you configured this automation? Do you set the field in "Edit Issue" action or pass the parameter in "Transition Issue" action?

Best

comments: author: Stuart Fitzgerald
body: [@Tansu Akdeniz](/t5/user/viewprofilepage/user-id/472390) I'm passing it in Transition Issue action


author: Tansu Akdeniz
body: So, If Due Date field is not added to transition screen, it fails.

You can either add Due Date to transition screen or set in your automation in separate action (Edit Issue -\> Set Due Date) after transition issue.

![edit.png](https://community.atlassian.com/t5/image/serverpage/image-id/147958i95F86C8F297645D2/image-dimensions/272x155?v=v2 "edit.png")


author: Stuart Fitzgerald
body: Excellent, thanks.  


author: Tansu Akdeniz
body: You are welcome!!


author: Clark Everson
body: Hi Stuart,

Welcome to community! Could you also share how you have the DueDate field configured in the automation, with a screenshot? I know it's possible as I have done it before but I maybe able to help with more information. Without seeing the actual configuration it's hard to troubleshoot.

Best,  
Clark

comments: author: Stuart Fitzgerald
body: Thanks Clark,

That's what I'm trying to do!  
![AutoTransition.png](https://community.atlassian.com/t5/image/serverpage/image-id/147952i7DCE1242E3375C1A/image-size/large?v=v2&px=999 "AutoTransition.png")


Tags: cloud
MS Teams??????
Asked by ?? ??:

JWM?Microsoft Teams????????????

???????????????????????????????

??????????????????


Answers:
author: Ryoji Takata
body: ?????????????????????

????Atlassian?????????????????????

[Microsoft Teams for Jira](https://marketplace.atlassian.com/apps/1217836/microsoft-teams-for-jira?tab=installation&hosting=cloud)

Free app??????????????????????????????

comments: author: ?? ??
body: ????????????????

???????????

?????????


author: Patrick Sch??ler _yasoon_
body: Hey there,

I just came back from Google Translate :D Maybe this is a solution for you:

[Microsoft 365 for Jira](https://go.yasoon.com/yt-ms365-jira)

You can integrate Microsoft Teams with Jira Work Management.

Also, Microsoft 365 for Jira is a full-scale integration connecting Jira with your Microsoft 365 tools.

In this short demo, you'll see how you can use it: [Use Case IT project management](https://www.youtube.com/watch?v=sUlVpbrxi7Y&t=2s)  

Feel free to contact me if you have any questions.

Kind regards,

Patrick

comments: author: ?? ??
body: Thank you very much.


Tags: cloud

language-ja
?????????????????????????
Asked by ?? ??:

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????????????????????????????????????

????????????


Answers:
author: Tomoko Suzuki
body: ?????????????????????????

?????????????????????????????????????????????????????????????????????????????

* [??????](https://support.atlassian.com/ja/jira-software-cloud/docs/create-a-board/)

??????????????????????????????????????

* [JRACLOUD-74079: Viewing multiple projects on a single Roadmap](https://jira.atlassian.com/browse/JRACLOUD-74079)

??? Jira Softwarer Preminum ????????????????? Advanced Roadmaps ??????????????????????????????????

* [Jira Software ???????](https://www.atlassian.com/ja/software/jira/features/roadmaps)
* [Advanced Roadmaps ????](https://ja.confluence.atlassian.com/advancedroadmapscloud/discovering-advanced-roadmaps-998650908.html "Advanced Roadmaps ????")

comments: author: ?? ??
body: ????????????????


Tags: cloud

language-ja
What team is this for?
Asked by Yotam Elal:

When I create a new project it asks me "what team is this for?"

I want to choose one of the team I created (and not one of the default teams).

How can I do that? can I change it later?


Answers:
author: John Funk
body: Hi Yotam - Welcome to the Atlassian Community!

[@Jane Yeoh](/t5/user/viewprofilepage/user-id/3613944) - Can you explain the team field a little better? I have created Teams as well that do not show up when creating a new JWM project.

comments: author: Jane Yeoh
body: Hi [@Yotam Elal](/t5/user/viewprofilepage/user-id/4441715)

Can I just clarify that this is what you're referring to? If it is, then you can add a team just by entering a new one into the text box.

![Screen Shot 2021-06-18 at 9.35.42 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/148044i19D539490307E71E/image-dimensions/322x656?v=v2 "Screen Shot 2021-06-18 at 9.35.42 am.png")

This question is basically for us to understand who our users are for JWM and isn't related to the teams who work within the project.

To create a team within your project, you can do this here:

In the People dropdown (top nav) \> Start a team \> Set team name and invite team members \> Start team. Learn more about teams here: <https://support.atlassian.com/atlassian-account/docs/what-is-an-atlassian-team/>

Hope that helps!


author: John Funk
body: Hi [@Jane Yeoh](/t5/user/viewprofilepage/user-id/3613944) - I think the problem is (at least for me) that I have created other teams already. For example, one is called IAM. I can tag that team in comments (@IAM) and it works fine.

But that team does not show up in the drop down when I am creating a new JWM project. I don't want to create a new IAM as it already exists.


author: Chase Wilson
body: Hi [@John Funk](/t5/user/viewprofilepage/user-id/7148) , the dropdown shown above is a separate system than the "Teams" function that you're familiar with. As Jane said, we added that "feature" to have better data collection around which teams are using Jira Work Management. Any "Team" that you make within Jira Cloud will not be represented in that dropdown.

You could think of the "What team is this for?" dropdown as instead saying "What *type of team* is this for?".

Hope that helps!


author: John Funk
body: [@Chase Wilson](/t5/user/viewprofilepage/user-id/3562599) - thanks for the clarification! Had a feeling that was going to be the answer - that it was a separate groups of teams that what is used in other places. Is there any other functionality built around the Team field? Or is it just to capture some data?


author: Chase Wilson
body: [@John Funk](/t5/user/viewprofilepage/user-id/7148) purely for data capture for our team! It's not actually hooked into anything. You can feel comfortable entering (or not entering) information into that box with no ramifications to your system or setup.


author: John Funk
body: Perfect - thanks!


Tags: cloud
Transition Condition is not working
Asked by Ibrahim Alamri:

I'm trying to set condition for an issue transition to only happen by a specific user. in this case a custom field user; however the user can't transition and when I go to permissions and give the user a permission to transition issue, the user can do all transition and not the ones with the conditions I set.   

Can someone tell me what I'm missing? and yes I do publish the draft after I make the changes.


Answers:
author: Fabian Lim
body: Hi [@Ibrahim Alamri](/t5/user/viewprofilepage/user-id/4027407)

You configuration looks good for the conditions, but I need some clarification.

- First, if you give a user transition issues permissions (permisison schema), they will have access to all transitions in the workflows in the project.

- Your first condition: If the user is in the "Supply Chain" group, he/she will be able to see the transition button "In Review" looks good.

- Your second condition: if the user is in the customfield lead approvers, he/she will be able to see the "Lead Approves" transition looks good.

- Now, If you want to hide all the other transition buttons you will have to hide them from the user too by adding conditions as well.

I hope this helps.


author: John Funk
body: Hi Ibrahim,

Can you share a screenshot of your conditions for the transition?

comments: author: Ibrahim Alamri
body: Here are two transitions with first to be only transitioned by a team member and the other by a custom field user. None of them worked and when i give permissions for these two, they will be able to move issues across the board.

![1.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/147784iABD94E947F1206F5/image-size/large?v=v2&px=999 "1.PNG")![2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/147785i4F5B8B97A77AC124/image-size/large?v=v2&px=999 "2.PNG")


Tags: cloud
Is "Plan" or "Roadmap" available in Jira Work Management?
Asked by Robert Garbarino:

Is "Plan" or "Roadmap" available in Jira Work Management? Or is there any other way to roll up multiple Projects in a Gantt view in Work Management?


Answers:
author: John Funk
body: Hi Robert,

The only way to get multiple projects in a single plan is to use Advanced Roadmaps under a Premium Jira subscription.

Jira Work Management has Timeline built in, which is a Gantt chart type view.

comments: author: Asif ETV
body: Do you know if the upgrade to premium subscription is possible while on trial.


author: John Funk
body: Yes it is.

By the way, the Jira Work Management projects uses the Timeline function to show a roadmap. But it is only for that one project.


author: Tj Griffin
body: I was looking for this feature too.   
As a content creator, I want advanced roadmaps in Jira Work Management, so I can prioritize work more efficiently.   
I would love to see content rolling up just like Stories roll into an Epic. Also the ability to rank items is super useful. I need that for us non-software builders.   

Thanks


Tags: cloud
How do I delete a task and a subtask from the board?
Asked by Lynn Sheffield:

I created a task with associated subtasks that I wish to remove from the project. Specifically, can I remove it from the "Board" view? How do I accomplish that?


Answers:
author: Airbus Driver
body: When you delete the task, the subtasks associated with it are also deleted. You can delete the task by clicking on the task -\> locate the three dots on the top right -\> Delete.

You need to have permissions to 'Delete Issues' in the permission scheme.

comments: author: Lynn Sheffield
body: Thank you....where do I locate the "permission scheme"?


author: Airbus Driver
body: Hi Lynn,

You can refer to the following documents which show you how and where to find the permission schemes;

[Manage project permissions](https://support.atlassian.com/jira-cloud-administration/docs/manage-project-permissions/ "Manage project permissions")

[Permissions for company-based projects](https://confluence.atlassian.com/adminjiracloud/permissions-for-company-managed-projects-1001823931.html "Permissions for company-based projects")


author: Lynn Sheffield
body: I'm using the free plan, am I still able to access the "permission scheme"? When I follow the directions as per the links above, I am not seeing what I need to see. Suggestions?


author: Airbus Driver
body: Hi Lynn, unfortunately, you won't be able to access the "permission scheme" on a free plan, however, do you still have the ability to delete the tasks as you originally intended?


Tags: cloud
How to deny Access to other Attlassian products
Asked by Taras:

Hi all

I have Free Plan for Jira Software and Jira Work Management.

If I try to grant access to Jira only by group policy user gets access to Work Management Product too.

I experimented with a custom group. It didn't help.

Is there a way to get access to different Jira products separately?


Answers:
author: Ivan Lima
body: Hey [@Taras](/t5/user/viewprofilepage/user-id/4434944), yes, there is. However, JWM is an exception because it is synonymous with Business projects. Therefore, for now, any licensed Jira user has access to JWM projects and features once enabled for your organization's instance. You can find more details at [Jira Work Management FAQ](https://community.atlassian.com/t5/Jira-Work-Management-Articles/Jira-Work-Management-FAQ/ba-p/1627315).

comments: author: Taras
body: Is there is an option to deny access to JWM separately from Jira Software on Free Plan?


author: Ivan Lima
body: Not yet. JWM is included with the other Jira products.


Tags: cloud

jira-software
Turkish language panel
Asked by Muhammed Kalte:

Hi,

How can I use Jira Workmanagement panel with Turkish language?

Thanks.


Answers:
author: Kurt Klinner
body: [@Muhammed Kalte](/t5/user/viewprofilepage/user-id/4430346)

Hi Muhammed

have you looked into the documentation around languages settings <https://confluence.atlassian.com/adminjiraserver/choosing-a-default-language-938847001.html>?

For turkish there are packages in the marketplace available, for example

[https://marketplace.atlassian.com/apps/1224285/turkish-language-pack-for-jira?hosting=server\&tab=overview](https://marketplace.atlassian.com/apps/1224285/turkish-language-pack-for-jira?hosting=server&tab=overview)

Hope that helps

Cheers

Kurt

comments: author: Ergun
body: We are using Cloud Edition and although we have turkish on administration personal settings pages, we do not have turkish support on main app!

We can help translating but it is very limiting as most of our users do not speak english.

Thanks


Tags: cloud

language

language-tr
Does Jira Software have a Calendar similar to Jira Work Management
Asked by Rich Wolverton:

Now that some Teams are starting to use Jira Work Management, the Jira Software Teams are jealous of the Calendar.

1. Can the Calendar feature be added to Jira Software?
2. If not, are there plans to add it in the ***near***future?


Answers:
author: John Funk
body: Hi Rich,

As far as I know it is not planned for to add the calendar feature to Company-managed projects. But it might be added to Team-managed projects because they are roughly built on the same underlying system.

I would suggest you email your suggestions/requests to this email: jwm-eap@atlassian.com


Tags: calendar

jira-software-cloud
Jira Work Management - on Prem version
Asked by Gavin:

Hi, Is there an option for Jira Work Management for an on prem solution or is it only cloud hosted version?

thanks


Answers:
author: Alexis Robert
body: Hi [@Gavin](/t5/user/viewprofilepage/user-id/4353536) ,

unfortunately Jira Work Management is only available on the Jira Cloud version. It's not possible to add it to on-prem versions. You can have a look at the Atlassian documentation here : [https://www.atlassian.com/blog/announcements/introducing-jira-work-management#:\~:text=Jira%20Work%20Management%20is%20available%20for%20everyone%20today\&text=All%20project%20data%20and%20settings,Jira%20Work%20Management%20for%20free](https://www.atlassian.com/blog/announcements/introducing-jira-work-management#:~:text=Jira%20Work%20Management%20is%20available%20for%20everyone%20today&text=All%20project%20data%20and%20settings,Jira%20Work%20Management%20for%20free).

Let me know if this helps,

--Alexis

comments: author: Gavin
body: Thanks [@Alexis Robert](/t5/user/viewprofilepage/user-id/1213386) anything is possible :) But for enterprise and regulatory reasons SaaS is a non-starter. Thanks for the confirmation.


author: Ganapathy Subramanian
body: Same for us. We need an on prem version - may be Atlassian does not want the money :-)


Tags: cloud
????????????????????
Asked by ?? ??:

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Answers:
author: John Funk
body: ????? [@?? ??](/t5/user/viewprofilepage/user-id/4432740)

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???????????????????????????????????????? Reporter ???????????????????

comments: author: ?? ??
body: ??????????????????????????

Reporter????????????????????????????  


author: John Funk
body: ????????????????????????????????????????????


author: ?? ??
body: ????????????????


Tags: cloud

language-ja
Ordering field columns in list view
Asked by Keegan Martinez:

How do I reorder and arrange the columns of fields in the list view?


Answers:
author: John Funk
body: Hi Keegan - Welcome to the Atlassian Community!

That function is not currently available. You can let the Atlassian folks know of your need for that by sending an email to this address: jwm-eap@atlassian.com

comments: author: Keegan Martinez
body: Thanks!


author: Hannes Obweger - JXL for Jira
body: Hi [@Keegan Martinez](/t5/user/viewprofilepage/user-id/4432981),

just to verify, is this about the experience that you would be looking for?

![ezgif.com-gif-maker (9).gif](https://community.atlassian.com/t5/image/serverpage/image-id/147403i27E5BFA7DF25CF5F/image-size/large?v=v2&px=999 "ezgif.com-gif-maker (9).gif")

If so, you may want to have a look at [JXL](https://marketplace.atlassian.com/apps/1224710/jxl-spreadsheet-issue-editing-for-jira) in the Atlassian Marketplace. It works for all project types and supports all Jira fields, and you can freely customise your list/spreadsheet view (including column ordering).

Hope this helps!

- H

comments: author: David Zamolo
body: [@Hannes Obweger - JXL for Jira](/t5/user/viewprofilepage/user-id/4289506) What about rows? Can these be re-ordered?


author: Hannes Obweger - JXL for Jira
body: Hi [@David Zamolo](/t5/user/viewprofilepage/user-id/4160847)

you can sort the list/spreadsheet by all columns (or in other words, by any of your fields in Jira).

What you can't do *just yet* is to *rank* rows, i.e., to drag them up or down. However this is very high up on JXL's [feature roadmap](https://www.notion.so/JXL-documentation-42f9c289951b4711a07be7928d789b4a#5e00e97bfe144f0e82d165ba68470d89) and will become available in the next couple of weeks.

If you drop me an email at hannes at fine dot software, we'd be more than happy to discuss your requirements and our timeline in more detail!


author: Hannes Obweger - JXL for Jira
body: Edit: Duplicate posting


Tags: cloud
How can I use schedule start and end date populated by portfolio ?
Asked by Naama Lev:

Hi

I would like to use schedule start and end date populated by portfolio plan in a report.

Could you please let me know if this is possible to use outside of portfolio itseld?

Thanks

Naama


Answers:
author: Earl McCutcheon
body: Hello,

Target Start and End date are available in the JQL at this time, but not the Schedule Start and End date unfortunatly.

We have the following feature request in place to track interest in this as a new feature:

- <https://jira.atlassian.com/browse/JPOSERVER-447>


Tags: advanced-roadmaps

jira
Capacity planning in Portfolio
Asked by Sunita Nandy:

HOw much does this product cost. i am keen to have capacity planning.


Answers:
author: Dave
body: Hi Sunita,

You can go to our page here for [Portfolio Server Pricing](https://www.atlassian.com/software/jira/portfolio/pricing?tab=self-hosted)

Cheers,

Dave


Tags: advanced-roadmaps
Can I apply Quick Filters on Portfolio Plan?
Asked by Naama Lev:

Hello Experts

I would like to filter the plan information in multiple ways and see the same plan scope filtered based different fields.

I know that quick filters does not exist yet in portfolio

<https://jira.atlassian.com/browse/JPOSERVER-1679>

However - does any one found a workaround?

Thanks!

Naama


Answers:
author: Cindy
body: Have you tried using scenarios?

comments: author: Octavian Pungaru
body: How you can use scenarios to filter for example by issues type?

Regards


author: Octavian Pungaru
body: [@Cindy](/t5/user/viewprofilepage/user-id/993394)


Tags: advanced-roadmaps

jira
Sprints View in Portfolio
Asked by Legna Garcia:

Hi folks.

Currently I have multiple projects which plan their work into their own sprints. However, when I want to look up on Sprints view in Porfolio, it only shows up work planned from one of the projects instead of all other projects.

Any configuration I would need to take care of in order to see the planned work cross.projects?

Best regards,


Answers:
author: Legna Garcia
body: Hi there!

someone who can get an idea about this?

Regards,


author: J van Leeuwen
body: Legna, Portfolio uses the concept of Issue Sources in Portfolio Plans. This tells Portfolio where in Jira your issues live. It sounds like the plan you are looking at is only using the one project as its source. If you'd like to see multiple projects in one plan, you'll just need to edit the plan and change the sources. You can do so by:

1. Go to your plan and click the ellipsis next to the plan name.
2. Click Configure \> Issue Sources
3. Click Edit Sources button.
4. Add each project as desired, by changing the drop-downs to project and the relevant project names.
5. Once a project is selected, a new row is added at the bottom so you can select additional projects as needed.

See [Configuring your Plan's Issue Source](https://confluence.atlassian.com/display/JIRAPortfolioCloud/Configuring+your+plan%27s+issue+source) for details. This article was written for Cloud but applies to Server as well (in case you are using Server).

Here's a screen shot of what the Issue Source configuration page will look like:

![Image 2018-04-24 at 3.43.08 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/20558i2A01B90CFEFDCA16/image-size/large?v=1.0&px=-1 "Image 2018-04-24 at 3.43.08 PM.png")

Hope this helps!

- Jennifer

comments: author: Legna Garcia
body: Hi Jennifer,

Thanks for your answer!!.. Yes, I have included the other projects. Actually I made sure I selected the proper boards in order to show their specific sprints. However, there are still some projects, that even if they have issues planned for future sprints, they are not shown either in "Target schedule" or "schedule" views.

Not sure if I'm missing something in the configuration, but they look the same as the others that are properly shown.

Thanks!

![Empty Sprints.png](https://community.atlassian.com/t5/image/serverpage/image-id/20626i1A00B544CAE7F261/image-size/large?v=v2&px=999 "Empty Sprints.png")


Tags: advanced-roadmaps

jira
Linking Capabilities and Epics issue types.
Asked by Sandhya Seshadri:

Looking for feedback on linking as an example 1 capability to multiple epics. Used the Epic link field but that only accepts one epic link and not multiple. How is 1 to many relationship established between the capability and epics issue type.


Answers:
author: Tomasz Wieckowski
body: Hi Sandhya,

It sounds like you're trying to configure a capability hierarchy level above epics. This can be done through Portfolio Hierarchy Configuration. Please see <https://confluence.atlassian.com/jiraportfoliocloud/how-to-create-a-new-hierarchy-level-in-portfolio-for-jira-941618926.html> for more details. Please note that the documentation is using initiatives rather that capabilities.

This should work both on cloud/server.

Once you configure the capability level, portfolio will store the link in the parent link field. Not the epic link field.

Thanks,

Portfolio for Jira Team


Tags: advanced-roadmaps