youngmon/atlassian-qna huggingface dataset:
I think I accidentally deleted my account and I can't find a way to contact the support.
Asked by Robert Reznik:

Hi there,

I was trying to change email address on, lets call it "Email #1" to "Email #2" and it said that I already had an account on "Email #2" so my thought was that I needed to delete "#2" account before proceeding. The problem is when I deleted "#2" account everything disappeared, all boards, everything. I am now treated as a new user even if I still had "#1" up and running.  

I did try to "undo" the account deletion of "#2" but my boards were still gone after doing that so now I am left confused and scared that all my boards etc are gone.

And it seems like the support not is available at the moment.

Thank you for your time.

Kind regards,

Robert


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Robert Reznik](/t5/user/viewprofilepage/user-id/3903962)

That's the last thing you want! Your best option would be to raise a ticket on Trello's support section - <https://trello.com/en-GB/contact#/> and explain all of this on the ticket. Trello are very good at getting back to you and should hopefully be able to help.

Hope this is somewhat useful and you get your boards back!

All the best,

Laura

comments: author: Robert Reznik
body: Hi Laura,

Thank you for the reply.

Thank you for the link, it actually was what I tried prior to writing here and it takes me to an empty page. (see screenshot) so I did a google search for Trello contact mail and google came up with this one: "support@trello.com". I did mail that mail and got a reply that my ticket automatically was closed and to contact them via <https://trello.com/en-GB/contact#/> which as I mentioned is empty... so yea its a quite paradoxal circle I am in here. ?

![Empty.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/93473i92B86D43B66D09F9/image-dimensions/454x410?v=v2 "Empty.jpg")

*Edit: while writing this I found out that it was google chrome that didn't displaying the ticket report page (<https://trello.com/en-GB/contact#/>) Tried in the Microsoft Edge browser and it seems to work. (left my original post and this reply just if anyone have the same issue)*

Best,

Robert


author: Iain Dooley
body: [@Robert Reznik](/t5/user/viewprofilepage/user-id/3903962) when you say you deleted the account on Email #2 did you follow these steps:

1) Login using Email #2

2) Go to Settings

3) Click "Permanently delete your entire account forever"

4) Then click yes that you wanted an email sent to your address

5) Received the email

6) Clicked the link in the email to delete your account

7) Saw the confirmation screen that you were about to delete your account and that there was no undo

8) Clicked the button to delete your account

?


Tags: account
Linking Cards between boards with part of the card title match
Asked by Cam:

Hi

Is it possible to link two cards on different boards when only part of the card title match?

Board 1

Card:

541905 **510035** 800 IA 420

Link with Board 2

Card:

**510035**

Here I am looking to Link cards when number "510035" matches. I have hundreds of part numbers....If anyone can help. Thanks


Answers:
author: Iain Dooley
body: [@Cam](/t5/user/viewprofilepage/user-id/3895669) [@Cam_Anderson](/t5/user/viewprofilepage/user-id/3904886) you won't be able to use Butler go from a card which contains one or more numbers, split them up into components and then find a card somewhere else whose title matches that component. You could go the other way, though.

This Trellinator function would do what you want though:

<https://gist.github.com/iaindooley/574b1526eddf4f8cd256ad0d7bb23ed4>

That function splits the created card title by space and finds cards in a Source board with a name matching any of the components and reciprocally links them.

You can read more about Trellinator here:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>


author: Deepanshu Natani
body: Hi [@Cam](/t5/user/viewprofilepage/user-id/3895669)

Are you expecting that if two card have matching titles, they should be automatically linked?

Also what is your expectation with linking of the cards? Do you just want to embed link of one card into another or do you want something else?

comments: author: Cam_Anderson
body: Hi [@Deepanshu Natani](/t5/user/viewprofilepage/user-id/588324)

I was hoping that was the case and yes embedding the link will work for me.

I have a job board and want to tool board. I want to link the job to the specific tool based on the part number.

I hope that makes sense. Thanks for your response.
How to generate an automated email report through Trello Butler?
Asked by Yina_Huang:

Hello,

I am following the format from this Discussion [question](https://community.atlassian.com/t5/Trello-questions/Automated-email-with-report/qaq-p/1251105) based on the suggested solution, with no success (screenshot below)

![Screen Shot 2020-05-04 at 10.04.20 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/93430i76FFBE72174DCEC0/image-size/large?v=v2&px=999 "Screen Shot 2020-05-04 at 10.04.20 PM.png")

**My Butler command:**

every sunday at 10:00 am, create a report in variable "Report" with all cards in list "DONE", and send an email notification to "EMAIL@EMAILADDRESS.COM" with subject "Report for Week #{weeknumber}" and message "\\"{$Done:}\\""

The emailed report result is screenshotted here.

![Screen Shot 2020-05-04 at 10.03.07 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/93432i998B2B530EF2EAB2/image-size/large?v=v2&px=999 "Screen Shot 2020-05-04 at 10.03.07 PM.png")

How do I fix this?

Thanks in advance for the help!


Answers:
author: Iain Dooley
body: [@Yina_Huang](/t5/user/viewprofilepage/user-id/2825662) change {$Done:} to {$Report}


author: Yina_Huang
body: Thank you! This worked -- realized that the message needs to match the variable name of the report.


Tags: automation

butler

email

report
C?mo puedo ver si las personas de un equipo ingresan al tablero?
Asked by Andrea Rodriguez:

Teng un tablero para trabajo en equipo, peor debo realizarel "track" de usabilidad, necesito saber si ingresan al tablero, con qu? frecuencia?


Answers:
author: Soumyadeep Mandal
body: Hi [@Andrea Rodriguez](/t5/user/viewprofilepage/user-id/3903319) ,

Just visit the below link and install the power-up for Trello and follow the steps! After that, you will able to see if people from a team enter the board.

<https://trello.com/power-ups/5d8a1a4d3508db61b655bf9e/view-tracker-for-trello>
Copy a checklist without copying activity history
Asked by Cate Steane:

I perform similar services for different clients. I keep a list for each client to keep track of my progress. I wanted to copy a checklist from a card in one list to a card in another list. When I copied the list, the activity history from that checklist copied over to the new card. I just wanted the checklist in order to complete the same steps for a different client. The activity history from the other card is irrelevant and even confusing.

Is it possible to copy a checklist without the activity history, or to delete the activity history when it is copied from another card?


Answers:
author: Iain Dooley
body: [@Cate Steane](/t5/user/viewprofilepage/user-id/3830457) there are a couple of options:

1) Have a list or card with your checklist templates, and name the card starting with ".", this will mean that it appears at the top of the list in the "Add Items From" menu when adding a checklist to any card on the board:

![2020-05-05 at 2.59 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/93436i336ADC9A642E705F/image-size/large?v=v2&px=999 "2020-05-05 at 2.59 pm.png")

2) You can use Butler to add checklists to a card based on label or list name into which it's been added:

![2020-05-05 at 3.37 pm.png](https://community.atlassian.com/t5/image/serverpage/image-id/93440i290070E1EBA78B42/image-size/large?v=v2&px=999 "2020-05-05 at 3.37 pm.png")

comments: author: Cate Steane
body: Thanks -- I hadn't explored the templates yet.
Trello to Salesforce integration
Asked by Nick Sappa:

Hi,

I'm trying to find out if Trello currently supports an integration that would allow pulling (attaching) the list of all Trello cards for a specific customer into Salesforce. I would prefer to do it automatically by providing Customer_ID or Customer Name but would consider the manual option as well.

Any suggestions?

Thanks


Answers:
author: Iain Dooley
body: [@Nick Sappa](/t5/user/viewprofilepage/user-id/2432170) there's nothing that does this automatically, I did build a custom SalesForce integration at one point that did something similar, it's possible and not very expensive, but also not free. I create these types of implementations using Trellinator:

<https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Introducing-Trellinator-Automate-Trello-with-Google-Apps-Script/ba-p/925271>

comments: author: Nick Sappa
body: [@Iain Dooley](/t5/user/viewprofilepage/user-id/1416112) , that what I thought.

Thanks a lot for the information I'll see what we can do.

cheers
Restore from backup Confluence on new cloud gets errors
Asked by Aleksey Thrashcheev:

I am trying to transfer cloud confluence with one organization to another when unpacking an archive, an error occurs. What the heck? I am making a backup in the cloud and trying to deploy it to another cloud. And at the same time errors occur, which cannot be seen anywhere. What to do ?

p.s.  
It is also impossible to find support for atalssians, to write, too, links to support lead in a circle. Disgusting service.


Answers:
author: Dirk Ronsmans
body: you mention an error occurs.. what exactly? Screenshots tend to help.

<https://confluence.atlassian.com/cloudkb/migrating-from-confluence-cloud-to-confluence-cloud-691011969.html>

<https://support.atlassian.com/confluence-cloud/docs/migrate-a-confluence-cloud-site-to-an-existing-cloud-site/>

You can always contact Atlassian directly through <https://support.atlassian.com/contact> and create a support ticket there..


Tags: cloud

confluence-cloud
Administrator can see restricted pages in browser but not in API
Asked by Anton:

I have a page P created by user A where he granted view+edit permissions to user B.

Now I have created user C and assigned him to the exact same groups as user B - one of these groups is "administrators".

The tricky part and where my question comes from:

When using user B:

* I am able to see the restricted page in Confluence (via the browser)
* I am able to see the restricted page via the REST API -**when searching for all pages where "creator=A"**

When using user C:

* I am able to see the restricted page in Confluence (via the browser) ----\> Why???
* I am **not** able to see the restricted page via the REST API - when searching for all pages where "creator=A"

Can someone please explain why browser and REST API are behaving differently?


Answers:
author: Darryl Lee
body: Hi - unfortunately it's a known bug:

[CONFSERVER-62994 - When making CQL REST API calls on a parent page using the Confluence Admin account, pages that are restricted to not include the administrator account will not show in the API results.](https://jira.atlassian.com/browse/CONFSERVER-62994)

comments: author: Anton
body: Hi, thanks for the hint. I missed this one while browsing through the open issues.  

However I cannot really consider this to be helping me further on because the workaround mentions that I can access the restricted child page directly via the API. That is fine but how can I retrieve the ID of the child page in the first place when I do not know it.  
I just have the user provided. Any suggestion on this?

Thanks


Tags: confluence-server

permission

server
Can't get images in tables to share a line in a table cell
Asked by Joel Shapiro:

By using the left/right align options for images, it's clear in Confluence Cloud's edit-mode that you can have multiple pictures on the same row inside and outside of tables. However after publishing a page, only images that are outside of a table will be sharing the same row and the ones inside the cell are no longer aligned.

The worst part of the whole thing is that it works exactly as intended inside \`edit\` mode, it's only when publishing that it all goes wrong. Here's a video of it in-action, since it's a reliable bug to reproduce, I made a confluence page expressly for this purpose: <https://i.imgur.com/1c7A4T2.mp4>


Answers:
author: Florian PEREZ
body: Hello!

Some point can be done to try to debug this:

* First try to see if the problem show on another browser
* Try to modify the settings of you browser (size of the screen and so on)
* Try to change the resolution of you screen
* Try to see if the problem is here when showing the page in different display mode with the f12

Does one of this solution show something interesting?


Tags: cloud

confluence-cloud

layout

table
Shortcut for quink-links (incl. new page)
Asked by Fondation Energeia:

Dear Confluence community

in other Wiki Softwares there is a feature when you press a shortcut while an entry in the editor is highligthed it get *wiki-fied* so to speak. It means this highlighted passage will be linked to a new created page with that same name as headline.

This was so comfortable with voodoopad - great performance and quick structuring of new content. This seems to me painstaking slow and annoying in confluence. When the editor is open: How does one wiki-fy words in a quick manner? No way to publish separately a new page and then link it - with 20-30 new entries this is not practicable.

Any ideas? Interestingly enough in my recent version of the editor bold italics etc work but the lining with \[... does not react at all. I dont know, what to do, please help :-)

Regards

F


Answers:
author: Florian PEREZ
body: Hello the new editor in the cloud version is not including this feature BUT some workaround exist.

I would highly recommend you to try to review the following topic :

<https://community.atlassian.com/t5/Confluence-questions/How-do-I-create-a-link-to-a-page-that-doesn-t-exist-yet/qaq-p/1240674>

You'll find a lot of information that should help you to get what you want done !   

Hope this help !


Tags: edit

link
Sorting of columns in the "Page property report" macro no longer works for individual users
Asked by Sebastian Spitzer:

The sorting of columns in the "Page properties report" macro by taping on the column headline no longer works as of Confluence Update 7.13.1. This still worked before the update.

Interestingly, the problem only occurs with individual users.

And if an affected user logs out of Confluence and logs back in as admin on the same PC, the sorting of columns in the "Page property report" macro works again.  
So it's not a browser-dependent problem. Logged in as admin with different browsers, it worked. As an affected user, however, it did not work with any browser (Edge, Firefox, etc.)

It's an additional Problem to the Question "[Page Properties Report not sorting first item in list; first item "sticky"](https://community.atlassian.com/t5/Confluence-questions/Page-Properties-Report-not-sorting-first-item-in-list-first-item/qaq-p/1693127)".

Seems also like a mistake to me...  
Can someone report something about it (existing issue, problem solution)?


Answers:
author: Dave Mathijs
body: Hi [@Sebastian Spitzer](/t5/user/viewprofilepage/user-id/2135003) , what data types to these columns contain? Text, user mention?

I found bug [CONFSERVER-59179](https://jira.atlassian.com/browse/CONFSERVER-59179) which may be related.

comments: author: Sebastian Spitzer
body: Hi [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) ,

I see a connection between the default in the "Page properties report" macro - "Sort by" parameter and the content in the affected column, which is "Sort by".  
I had donated a repro case in the article <https://community.atlassian.com/t5/Confluence-questions/Page-Properties-Report-not-sorting-first-item-in-list-first-item/qaq-p/1693127>.

It gives the impression that it is the contents of the affected column in the combination of macro and text. Macro and text are treated and interpreted differently when sorting via the properties with the "Sort by" parameter.

The issue <https://jira.atlassian.com/browse/CONFSERVER-59179> describes it similarly but a little more differentiated, as in my repro case. Basically it seems to be the right issue.

It would be possible that this contribution is equivalent to the contribution <https://community.atlassian.com/t5/Confluence-questions/Page-Properties-Report-not-sorting-first-item-in-list-first-item/qaq-p/1693127>. The reference to the issue <https://jira.atlassian.com/browse/CONFSERVER-59179> is correct in my opinion.


Tags: confluence-server

server
Create Jira issues from confluence while in edit mode?
Asked by Pierre Stefanek:

Hello!  
We began to use confluence tables more often and right now we are creating a lot of Jira issues form confluence tables. I know, that once a site is published, jira issues can be created easily.  
My question right now is, if it is possible to create jira issues (multiple) out of a confluence table **during** the edit mode?  

Thanks!


Answers:
author: Fabian Lim
body: Hi [@Pierre Stefanek](/t5/user/viewprofilepage/user-id/4624509)

Unfortunately this is not possible.

What I do as a workaround is to publish the page, create the ticket and then press "e" to quickly go back to edit mode.

Regards

comments: author: Pierre Stefanek
body: Okay, thanks!


Tags: cloud

confluence-cloud

issue-create

jira

jira-cloud
Google Sheets Embedded: How to change length?
Asked by Allan MacDonald:

I'd like to make my embedded sheet longer than the default length. Considering the confluence pages are vertical it seems like allowing custom lengths would be of a benefit.

Some ideas if this isn't already a feature.

-Reading column length (capping at X length set by some technical limitation)

-with this route people could set the column length by defining the length in sheets.

-Set length in embedded window UI somewhere.

-More options in pre-set options that don't just include width x height.  

If this is a feature somewhere I didn't find easily, please let me know.

Thanks!


Answers:
author: Fabian Lim
body: Hi [@Allan MacDonald](/t5/user/viewprofilepage/user-id/4381531)

I would suggest you share the features to atlassian here: <https://confluence.atlassian.com/support/implementation-of-new-features-policy-201294576.html>

Regards


Tags: cloud

confluence-cloud
Is there a Python library that can parse Confluence page content?
Asked by Woodson Miles:

My goal is to use the Confluence API to get the content of a page, parse it, edit it, and update that same page with the edited content.

At first, I assumed Confluence's storage format was HTML. Based on that, my original plan was to use Python's BeautifulSoup module to parse and edit the content once I retrieved it from the Confluence API. I now know that the Confluence page storage format is "[XHTML-based](https://confluence.atlassian.com/doc/confluence-storage-format-790796544.html)". I've tried to parse it with various BeautifulSoup parsers (lxml, xml, html.parser) but they all get caught on the standard-breaking macro elements like this:

```
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="283daa7d-46af-4d6d-a177-a00b4a2bc342"><ac:plain-text-body><![CDATA[*\[CDRL:\]*]]></ac:plain-text-body></ac:structured-macro>
```

Is there a preferred method for parsing this?


Answers:
author: Stephen M
body: I am having the same issue! If you found a solution could you share? Thanks!

comments: author: Woodson Miles
body: I never found a parser that worked perfectly for Confluence. Ultimately, I was forced to edit Confluence pages using regular expressions.


author: Steve Sadler
body: I have had the same issue. Ultimately, I have resorted to using an html parser (where that works), an xml parser (where that works), and regex for everything else.


author: John Larring
body: Same issue here. Need to find a way to parse Confluence XHTML incl. macro notation.


author: Evgeny
body: I am using regex to modify confluence pages.


author: Bill Bailey
body: Have you seen these:

* <https://pypi.org/project/confluence-rest-library/>
* <https://atlassian-python-api.readthedocs.io/index.html>

comments: author: Woodson Miles
body: Hey Bill, thanks for your response.

Alas, while these 2 libraries are helpful wrappers for the Confluence API, as far as I can tell, neither have the ability to parse the XHTML that is pulled from the API representing the content of a page.


author: Ifeoluwa Akande
body: This might not be the solution you desire; however, If you are interested in writing Confluence Wiki text to docx format (while maintaining the wiki formats), you can try *jirawiki2docx* python library.

<https://pypi.org/project/jirawiki2docx/>


author: Uzair Ansari
body: [@Woodson Miles](/t5/user/viewprofilepage/user-id/4607303) I am using ConfluencePS PowerShell module to achieve this. It's quite simple to fetch and upload page contents using Get-ConfluencePage and Set-ConfluencePage commands.

You can get this module from PowerShell Gallery.


Tags: confluence-server

parse

python

server
Is it possible to paste markdown containing macros?
Asked by David Wahlstedt:

Hello,

I am wrtiting a document in emacs org-mode, and export to markdown(if you don't know what org-mode is, you can consider me as writing markdown) I want some of the paragraphs to be expandable, and I found that confluence supports the "expand" macro. I have succeeded with the following:

I paste the markdown file into confluence, and it show exactly what I want. So far so good! Then I cut out a larrge wall of text that I want to be expandable, so I type "/expand" and then paste in my section manually.

But, according to this page

<https://confluence.atlassian.com/doc/expand-macro-223222352.html>

it should be possible to enclose a section between

{expand}

...

{expand}

to get it expandable.

So I modified my markdown accordingly, but without success. It it possible to edit the confluence contents in "raw" wiki format? Then I could try to paste it in there.

Thanks in advance!

David


Answers:
author: Bill Bailey
body: You may have hit on a limitiation of the new editor in Cloud. But yes, you can edit the source code (XHTML) for the page. But you will need a special editor to do so. I suggest this app:

[source-editor-for-confluence](https://marketplace.atlassian.com/apps/1215664/source-editor-for-confluence?hosting=cloud&tab=overview)

comments: author: David Wahlstedt
body: Thanks for the link, I'll take a look!


author: David Wahlstedt
body: Hello,

It seems as if the source editor is a tool that is not included in the standard functionality: it was only available as a "free trial", which in practice means it's not an option for me. I want to use what's available in what's already included in the Jira/bitbucket/confluence account.

Is it not possible to edit confluence pages with wiki notation?

It would be a great improvement to have that, so you don't have to click and type everything manually.

BR,

David


author: Bill Bailey
body: Theoretically yes, but I am pretty sure that was deprecated with the new editor, and possibly in the cloud version generally (Cloud is generally a feature-reduced version of server, with more features being removed everyday ;-) ).

Unfrotunately, Confluence often needs a few free/paid plugins to get what you want. Just the nature of the beast. If you compare the cost of the plugin versus your productivity, it may well be worth it.


author: David Wahlstedt
body: Thanks for your answer :-)

I don't know if my employer would find it worthy, and my task is now not that urgent that it motivates such a purchase. But it is good to know that it exists! I will work around it by either inserting the expands manually, or having links to separate pages. Or I'll just be more brief, and maybe that's a good thing ;-)

Cheers,

David


Tags: cloud

confluence-cloud