youngmon/atlassian-qna huggingface dataset:
How can i see the people assosiated with a specifice space?
Asked by BabuB:

I want to see the people who all are added in a space. I unable find correct option for it. Need help

Thanks in Advance.


Answers:
author: Vasiliy Zverev
body: Go to admin panel/Space permission

Find the space you need and push manage acess. You will see all groupd and users and it rigth for a space.


Tags: cloud

confluence-cloud
How can I share a page for anonymous users to read only in confluence?
Asked by Chris Ma:

*This question is in reference to Atlassian Documentation: [JIRA Cloud - How to Create a Read Only User](https://confluence.atlassian.com/pages/viewpage.action?pageId=779160729)*

How can I share a page for anonymous users to read only in confluence?


Answers:
author: Vasiliy Zverev
body: Into space permission you could set permission for anonimous acess.

So, you need to give only read permission.


Tags: cloud

documentation

jira
All our users (including admins) are now getting "Error connecting to the server" when attempting to add files to a page. We use the cloud version. Any ideas?
Asked by Joe Tarragano:

*This question is in reference to Atlassian Documentation: [Files](https://confluence.atlassian.com/pages/viewpage.action?pageId=724765100)*

Ask your question here...


Answers:
author: Rob Woodgate
body: Hi Joe,

5 possible answers:

1. Your browser has a plugin or setting that is causing the problem (e.g. your network admins have rolled out a Group Policy update)
2. Your computer has trouble connecting to the internet.
3. Your network has trouble connecting to the internet.
4. Your ISP is not providing you with a stable internet connection.
5. There is a problem with Confluence Cloud.

Try trouble shooting each problem. If the problem continues, contact Atlassian Support. They'll help you find the problem.


Tags: cloud

confluence-cloud

documentation

file
If I create a space using one blueprint, can I then switch it to another type of blueprint?
Asked by Thea Enos:

I'm setting up Confluence for the first time, and it seems like there will be situations where I initially create a space using one blueprint, but then want to change it to another type of blueprint.

Is this possible (especially if I haven't actually added any content to the space's home page yet)?


Answers:
author: Rob Woodgate
body: Hi Angela,

No, it's not possible. When you create a space using a space template (or a page using a page template) there is no connection between the space and the template after the space is created. The template just tells Confluence to add/amend certain things in the space when it creates it.

As Chris said, if you want to use a different space template you'll need to create a new space. However, the space templates don't do anything that you can't do manually, so if you've got lots of content in your space you can make the necessary manual changes to the space.

comments: author: Thea Enos
body: Thank you, Rob! That's most helpful!


author: Chris Ranglas
body: I have been using confluence (server) for a while and have not seen a space conversion / switch feature. for spaces with minimal to no content, you most likely will have to delete the space and recreate it using the blue print you have in mind. for spaces with content you will manually just have to update space pages to make it work like the desired blueprint.

comments: author: Thea Enos
body: Thank you so much for the input, Chris!


Tags: cloud

confluence-cloud
How do I avoid getting spaces around macros when I save a confluence page?
Asked by Mark Bullard:

I've noticed that in certain situations, everytime I save my confluence page, it creates a space around my macros.

i.e. I have a table with labels and macros.

Label Macro

Label Macro

After I save, it adds a space above and below the macro so that now it's like:

Label Macro

Label Macro

The extra space is multipled by the number of rows, so that it's wasting a tremendous amount of space on the page. What's extra weird is that it does it in some places, but not in others. I assume it has something to do with formatting in the code. I wish I could see the code to clean it up, but I don't know of any way to see the code for a page. Is that possible?

Thanks!


Answers:
author: Bill Bailey
body: Not sure what is causing your issue, Mark. But the first step in diagnosing the issue is viewing the source. A tool you shouldn't be without is the <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.plugins.editor.confluence-source-editor/server/overview>

It will give you a ghost of a chance of figuring out what is going on (plus can be useful for filing a case).

comments: author: Mark Bullard
body: Bill,

It appears that the tool you recommend is for the Server based product, not the Cloud one that we are using. Otherwise, it looks quite helpful! That's exactly the kind of thing I'm looking for. Thank you,

Mark


Tags: cloud

confluence-cloud

whitespace
Atlassian-plugin.xml file location
Asked by alex yukio wassano:

Hello!

I?m trying to customize websections into menu from Bamboo, Confluence.

I already did this into Jira, there is a folder called webfragment, but for others like confluence and bamboo, we don?t have this folder.

<br />

I?m seeing a lot of mentions, to whatever is needed to change menu itens, we need to check into this atlassian-plugin.xml. But i didn?t find this one into our installation.

Where should this file be located? How does it work? Any help is appreciatted,


Answers:
author: Roman Samorodov
body: This file should be in your own plugin.

comments: author: alex yukio wassano
body: Hey Roman!

Thanks for your reply.

I?d like to use this plugin, but i don?t know how to use it. I changed some files in Jira, but for confluence and others seems to be different.

<br />

Do you know how to use this plugin? Is it through Confluence interface or through some code that needs to be changed, i tried to find this file into my server and didn?t find anything!


author: Roman Samorodov
body: Your plugin is an add-on developed by yourself. You can read [here](https://developer.atlassian.com/docs/getting-started) about it.
How to Indent the Children Display Macro Values
Asked by JanaW:

When using the Children Display Macro in Confluence, it puts the result values to far left so they are right on the boarder. Is there a way to indent the values?

Using Confluence-Server-Version 5.8.6  
[](https://community.atlassian.com/t5/Confluence-questions/How-to-Indent-the-Children-Display-Macro-Values/qaq-p/384807?attachment-id=11183){#link_11861b3d06e601}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/65087/1/image2016-11-18%2016%3A49%3A9.png){#display_11861b3d06e601_0}


Answers:
author: Milo Test
body: Can you include a screenshot? I'm not seeing that issue; in fact, in our instance, the Children Display is indented at \~0.75", even further indented than the Page Tree macro.

comments: author: JanaW
body: image2016-11-18 16:49:9.png


author: Milo Test
body: That green background tells me that you likely have something else going on, maybe a containing macro and perhaps some CSS.

Try using the macro on a blank page, potentially in a different space, to see how it looks.
Confluence nginx reverse proxy doesn't fully load interface
Asked by Gavin Strunk:

Hey everyone,

I have setup confluence with a Nginx reverse proxy and it is getting to confluence, but the user interface is showing a reduce version. Any idea what is causing this? I am attaching an image of what loads.

Screenshot from 2016-11-17 10-02-39.png  
[](https://community.atlassian.com/t5/Confluence-questions/Confluence-nginx-reverse-proxy-doesn-t-fully-load-interface/qaq-p/78074?attachment-id=4316){#link_11861b5a281e99}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13159/1/Screenshot%20from%202016-11-17%2010-02-39.png){#display_11861b5a281e99_0}


Answers:
author: Gonchik Tsymzhitov
body: Hi,

you static files not uploading. Therefore please see in logs and rewrite CSP (Content Security Policy)


Tags: confluence-administration
Create a ticket via the Support Tools Plugin on Confluence
Asked by Pierre:

*This question is in reference to Atlassian Documentation: [Finding Your Support Entitlement Number](https://confluence.atlassian.com/pages/viewpage.action?pageId=229840018)*

I am trying to create a support ticket from Confluence Cloud. I am not the owner of the licence, i am an admin user though. Your documentation about it does not orient me in the good direction to make me able to proceed : <https://confluence.atlassian.com/support/finding-your-support-entitlement-number-229840018.html>


Answers:
author: Rob Woodgate
body: Hi Pierre,

I've had this problem before as well. There is a support page that requires the SEN, and one that doesn't. Here the instructions for getting to the one that doesn't:

1. Go to <https://support.atlassian.com/customer/servicedesk-portal>
2. Click **Atlassian Cloud**.
3. On the page that opens, click **Report a problem**.
4. If a panel pops up talking about known JIRA issues, click **Close**.
5. Then just fill in the details and click **Create** at the bottom of the page when you're done.


Tags: atlassian-support

cloud

confluence-cloud

documentation

sen
Configure part groups of LDAP Server sync to confluence
Asked by Frank Yu:

Hi All,

I have a LDAP Server(ApacheDS), and there are some groups, "cn=testA", "cn=testB","cn=testC","cn=testD",

and I only want group "testA" and "testB" sync to confluence. What should I do?

I tried below, but it doesn't work.

Group Object Class: requireAny  
Group Object Class: requirGroup Object Class

Group Object Class: groupOfUniqueNames  
Group Object Filter: (\&(objectClass=groupOfUniqueNames)\|((cn=testA)(cn=testB)))  
Screen Shot 2016-11-17 at 8.24.54 PM.png  

Any ideas about this?  
Appreciate your help!!!  
[](https://community.atlassian.com/t5/Confluence-questions/Configure-part-groups-of-LDAP-Server-sync-to-confluence/qaq-p/133068?attachment-id=2311){#link_118fd777ae0618}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/22089/1/Screen%20Shot%202016-11-17%20at%208.24.54%20PM.png){#display_118fd777ae0618_0}


Answers:
author: Rick Marshall
body: Frank,  

Had a similar need. I only wanted users of certain groups to be synced with Confluence. I added the filter to the User Schema Settings and not the group.

(\&(objectClass=user)(sAMAccountName=\*)(\|(memberof=CN=testA)(memberof=CN=testb))  

Also your LDAP query should read: (\&(objectClass=groupOfUniqueNames)(\|(cn=testA)(cn=testB)))

I think you have a bracket in the wrong place.


author: Frank Yu
body: Rick

Thanks very much for you help.

(\&(objectClass=groupOfUniqueNames)(\|(cn=testA)(cn=testB))) works for me.


Tags: confluence-administration
How can i find page by pageId?
Asked by Pavel Potcheptsov:

For example I find pageId in error log.

How can I find actual page related to this ID?


Answers:
author: Nic Brough -Adaptavist-
body: Use it in the url

e.g. https://confluence/pages/viewinfo.action?pageId=123456

comments: author: Pavel Potcheptsov
body: Despite this returns Page Information this is probably a solution.

Thanks Nic.


author: Nic Brough -Adaptavist-
body: Oops, sorry, yes.

There is an equivalent url for the main page view. Confluence tries to use "pretty" urls when it can, so pages named like "my page" are available on /display/space/my+page, but the physical ID of a page is always available.

Try /pages/viewpage.action?pageId=123456 instead.


author: Pavel Potcheptsov
body: Yes sir.


Tags: confluence-administration
Copying a Cloud Confluence Space to another Cloud Confluence instance
Asked by Aswad Miah:

Hi - Can someone please advise what are the steps to copy a Confluence Space (cloud) to another Confluence Instance in the Cloud?


Answers:
author: Sam Hall
body: Hi Aswad,

There's a guide here: <https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html>.

**[Step 2](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html#ImportaConfluenceSpace-Step2.ExportthespacecontentfromthesourceConfluencesite)** covers exporting from a space and **[Step 3](https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html#ImportaConfluenceSpace-Step3.ImportthespacecontentintoConfluenceCloud)** covers importing.

Sam


Tags: cloud

confluence-cloud
Confluence status macro
Asked by Thomas:

1. Is there a way to set one or more lists of values for the status macro? Page editors should not insert individual text as status.
2. Is there also a way to change the value without editing the whole page - just change the status value?


Answers:
author: Roman Kirilenko
body: Hi Thomas,

[Handy Macros](https://marketplace.atlassian.com/plugins/com.stiltsoft.confluence.handy.macros/server/overview) will help you. [Handy Status](https://docs.stiltsoft.com/display/HMFC/How+to+use+Handy+Status+macro) macro from the add-on is exactly what you need. You can create sets of statuses, and there is an ability to switch status within the status set without opening editor. Other add-on features described [here](https://docs.stiltsoft.com/display/HMFC).


author: Thomas
body: Hi Rob,  
hi Roman

thank you. I already found solutions with own macros or out of the marketplace but I wanted to know if there is another workaround. I?ll give the macros a try.

Thank you both!

regards  
Thomas


author: Rob Woodgate
body: Hi Thomas,

1. No
2. No

I wish I could give you a workaround or something more positive, but the Status macro is quite limited.


Tags: confluence-administration
What is the keyboard shortcut to check a checkbox in Confluence?
Asked by Wilfrid (old):

I love check boxes and keyboard shortcuts.

I often write hierarchies of boxes for subtasks, and check the sub-tasks I completed.

I would like to be able to do this while editing their content, with a keyboard shortcut or editor automation.

How can I do it?


Answers:
author: Rob Woodgate
body: Hi wip,

The task list checkbox is not part of the tab flow in View mode, and it can't be selected/highlighted in Edit mode.

Therefore unfortunately there are no keyboard shortcuts for checking or unchecking a Confluence task list item, either in View mode or in Edit mode.

comments: author: Wilfrid (old)
body: Thank you for the information Rob. Would you happen to know if Confluence has a page for suggestions, or similar?


author: Sam Hall
body: You can create suggestions for any Atlassian product at [https://jira.atlassian.com](https://jira.atlassian.com/).


author: Wilfrid
body: Thank you! I added a suggestion [here](https://jira.atlassian.com/browse/CONF-45291).


author: Sam Hall
body: In JIRA, you can use the tab button to move through fields until you highlight the checkbox, then you can use spacebar to check/uncheck.

See: <https://i.giphy.com/3o7TKTAOAf1mUo4gTe.gif> for an example of this in action.

Hope this helps.

Sam

\*\*Edited answer to make clear this works for JIRA, but is not the answer for Confluence\*\*

comments: author: Wilfrid (old)
body: Thank you for your reply. However, I would like to be able to use such a shortcut during the Edit mode of a Confluence page.

When pressing Tab in a Confluence Page in Edition mode, the text gets tabulated (moved) to the right, but the selection does not change.


author: Sam Hall
body: Ah. Sorry - I assumed JIRA. I see now you've added the 'Confluence' label : )


author: Susan Baldin
body: I have a question actually, not sure this is the right forum but here goes:

In JIRA Portfolio we have a schedule. We update the Schedule, Commit the change and subsequently the associated Jira ticket gets updated. What about the reverse, i.e. we log work against a Jira ticket and let's say that ticket is now completed. Does Portfolio in turn now automatically get updated as well?

comments: author: Sam Hall
body: Hi Susan,

It's probably better to post your question as a new question using [this link](https://answers.atlassian.com/questions/ask?topics=portfolio).

Or ask via the [Portfolio for JIRA Help Centre](https://support.atlassian.com/servicedesk/customer/portal/28).

Sam


author: Rob Woodgate
body: Hi Susan,

Sam's right, but I've got a Portfolio guru sat a short distance away, and he says that yes, it works both ways automatically. As he put it: "It wouldn't be much use if it didn't." :smile:

You should still post this in a JIRA/Portfolio forum for more detailed feedback though.


Tags: checkbox

confluence-cloud

questions-for-confluence

shortcut
full name is wrong since account merge
Asked by itsrob:

Since my accounts were merged my Confluence full name is wrong, it has been set to the username for my merged account and cannot be changed (no matter how many times I save my Full Name in my Atlassian Account). Please advise.


Answers:
author: Rob Woodgate
body: Hi Robert,

When you say "my accounts", do you mean accounts in your company's Atlassian instance, or do you mean your Atlassian user account here at atlassian.com?

If it's your company's Atlassian instance, your system administrator can change your username.

If it's your atlassian.com user account, enter a ticket at support.atlassian.com and they'll correct it for you.


Tags: cloud

confluence-cloud
My Chinese character powerpoint which was uploaded using office powerpoint macro would be displayed in Messy Code
Asked by John Lu:

*This question is in reference to Atlassian Documentation: [Office PowerPoint Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=375849178)*

My Chinese character powerpoint which was uploaded using office powerpoint macro would be displayed in Messy Code.

My Confluence Version is 5.9.2

image2016-11-17 14:43:57.png  
[](https://community.atlassian.com/t5/Confluence-questions/My-Chinese-character-powerpoint-which-was-uploaded-using-office/qaq-p/212821?attachment-id=1069){#link_118fd838726c95}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/35951/1/image2016-11-17%2014%3A43%3A57.png){#display_118fd838726c95_0}


Answers:
author: Stephen Deutsch
body: It appears to be a known bug:

<https://confluence.atlassian.com/confkb/2-byte-characters-japanese-korean-chinese-do-not-display-in-powerpoint-macro-640189539.html>

Are you running Linux (on the Confluence Server)? In that case, you might be able to fix it by installing the necessary fonts. ( /usr/local/share/fonts, if I remember right).


author: darrenpegg
body: Hi John,

I've seen with other languages and the issue for me was the browser. Using Confluence with Internet Explorer (IE10+) passed it through fine.. Might work for you the same. If of course you are using a windows machine/parallels. You could check the Characterset via the browser tools/options - my brain is tired so trying to remember but flick through selecting UTF-8/Western ISO that I think is listed.

Darren

comments: author: John Lu
body: Dear Darren,

I tried to change my IE language to Simplified Chinese, but doesn't help, still the same messy codes...

):


Tags: language-zh

ms-powerpoint
draw.io export to pdf or word
Asked by Mario Fanck:

[Draw.io](http://Draw.io) diagramm is on a confluence page. When i export the page to pdf from confluence no clipart or images appear in the exported pdf. Any ideas? Thank you Mario


Answers:
author: David Benson _draw_io_
body: Please submit a ticket at [support@draw.io](mailto:support@draw.io) so we can get logs from you. Thanks.


author: Mario Fanck
body: yes, the latest on both. the path is

for test, confluencet.domain.de

for prod, confluence.domain.de


author: David Benson _draw_io_
body: Identical versions, i.e. the latest on both? Is the test env on the root of a domain and production has a path any the root domain? i.e. domain.com/somepath


author: Mario Fanck
body: Thank you for your fast response.

In test environment ok.

In productiv not ok.

Identical versions.


author: David Benson _draw_io_
body: Upgrade draw.io to latest and try again please.


author: Mario Fanck
body: draw.io = 6.0.3.0

confluence = 5.9.1


author: Boris
body: What version of Confluence and draw.io plugin are you using?

comments: author: Brian Donaldson
body: windows 10


Tags: draw.io
Label Search Displays too many files, need quote marks to display correctly
Asked by Don Wallbaum:

Gentlefolk,

Confluence 5.8.17

I created a label: es-meetingnotes

I used this label with the macro "Content Report Table" which was instructed to search for the label: es-meetingnotes

The macro was instructed to display three entries. As expected the "Find more results" displayed.

When I click on the "Find more results" link, instead of seeing the expected six entries, I get 163 results.

It appears that this labelText: (es-meetingnotes) search was searching for:

es

not

es-meetingnotes

I found that when I put "es-meetingnotes" in quotes, however, the search performs correctly, displaying just the six files with the es-meetingnotes label:

labelText: ("es-meetingnotes")

Atlassian support site states that using a dash is legal:

<https://answers.atlassian.com/questions/38054097/what-are-the-best-practices-for-how-to-name-labels>

Any idea what is going on? It isn't a big deal to remove a dash, I am just trying to figure out why the dash is allowing the search function to ignore the rest of the search term.

Thx!


Answers:
author: Stephen Deutsch
body: To understand this, you have to understand how Confluence search works. Confluence uses Lucene in the background, which often breaks the content into words (refered to as tokens). By using this tokenization, Lucene can find multiple words together (in the page content, for example) even if there are one or more words in the middle.

If you look at this page: <https://confluence.atlassian.com/doc/confluence-search-fields-161188.html#ConfluenceSearchFields-Pages>

You can see that LabelText is also tokenized. The problem comes in that Lucene treats the dash character as a token separator, much like a space, so that is why it matches both es, meetingnotes, and es-meetingnotes. That is why you need to surround it with quotes in order to find an exact match.

comments: author: Don Wallbaum
body: Thank you, Stephen. Does this mean that underscores also causes this tokenization?

Are there characters then that do not result in this tokenization? If a dash tokenizes, then does an underscore? An asterisk? Are there special characters are are acceptable to Confluence labels and don't tokenize the labelText Search function?

My confusion - and at this point irk - is that the available help on labels states that both dashes and underscores are legal, when in fact, they really are not.

<https://answers.atlassian.com/questions/38054097/what-are-the-best-practices-for-how-to-name-labels>

You have helped clarify an issue, thank you again!

<br />

Don
YouTrack Integration - ????????? ?????????????? ?????? ??? ?????? ?? ????????
Asked by ??????:

???????????! ?????????? ??? ??????.  
? ????????? ?? ?????? ?? ????? ?????? ?? ??????, ???? ?????.  

???? ????????:  
1. ??????? ???? ???????? ?? https ? ??????? ??????????????, ?? https ???????? ? Hub ??? ?????????????? ?????.  
2. ?? ??? ?????? ???????????? ???????? https (???? ?????????? ? ?????????? ? Java) ??? ?????????? ?????? ???????? ? ??????? ?? ???? ????? HTTPS ??????  
3. ?? ????? ?????? ?????????? ?? HTTP (??????) ?? ??????? ? ?????????????.  
? ???? 2 ???????:  
1. ????????? ? ?????????? ??????? URL ??????? ??? ?????????? ? ????????? "URL ??????? ??? ???????????? ??????" - ????? ??? ???? 2 ????????? - ????? ? ??? ??????? ?????? ?? HTTP, ? ????????????? ?????? HTTPS  
2. ???? ??? ???????? ? ?????? ?? ?????????? ???????? ????? "?? ????????? ??????????" - ??????.  
???? ??? ??? ???? ??????? - ???? ?? ??????? (!)  
???? ???? ???????? ??? ?? GitHub ?? ?? ??????? ?????? ????? ????? ?? ????????????? ???


Answers:
author: Egor Malyshev
body: 1.7.0.17 ?????? ?????? ??? ????????


Tags: addon-youtrack.integration.plugin

confluence-administration

youtrack