youngmon/atlassian-qna huggingface dataset:
User Macro used to display profile image displays the user that configured it
Asked by DeJuan McBurnie:

When creating a user display page using the user macro which should display user profile images, instead displays the wrong user. It is showing the user that configured the user macro instead of the requested user. Has anyone been able to resolve this issue?


Answers:
author: Bill Bailey
body: Are you referring to this macro - [user-profile-macro](https://confluence.atlassian.com/doc/user-profile-macro-189432828.html) It is designed to display a fixed user setting.


Tags: confluence-server

display

macro

server
Sending a list of Confluence URLs to a file in GDrive
Asked by Heather Russell:

Looking for a way to tag documents in Confluence and have the URL be automatically sent to a designated file in GDrive. Is this possible?

Thank you


Answers:
author: Prince Nyeche
body: Hi [@Heather Russell](/t5/user/viewprofilepage/user-id/4183396)

you will need to search in Atlassian marketplace for an app which can do that. if none exist, you can design your own Cloud App to do that. Is there a particular use case to this requirement?

comments: author: Heather Russell
body: Use case is, we have documents in both Confluence and GDrive and would like to build a repository in GDrive that refers to the Confluence pages.

I already searched for an App, hence the question asking if anyone knows of one that I may have missed.

Thank you :)


Tags: cloud

confluence-cloud
Guide to what java jdk version packaged with each version of Confluence
Asked by Eliza Jamison:

I need an easy way to see what version of the Java JDK is packaged with each installation file. I do not see the details in the release notes. I have to upgrade the JDK based on a security vulnerability.


Answers:
author: Nic Brough -Adaptavist-
body: See <https://confluence.atlassian.com/doc/bundled-tomcat-and-java-versions-1005786018.html>

If your upgrade of the JDK is going to change the version, you should check the target it supported (most of the time, you'll only break it by changing a major release). Check with <https://confluence.atlassian.com/doc/supported-platforms-207488198.html> (for this page, make sure you change to the actual version of Confluence you are on)


Tags: confluence-server

jira

server
[...] menu won't let me scroll to bottom for "delete"
Asked by Crystelle S:

I can't find an answer to this online or here. but my menu at the top right \[...\] which allows a number of options (esp if you're an admin like me) keeps following the page when I scroll down rather than letting me scroll to the bottom of the menu to use "delete".

This is really frustrating. I've tried Chrome and even IE. I've tried sizing the window small (that used to work when the menu was wonky but no longer).

HELP


Answers:
author: Crystelle S
body: For some unexplained reason this is no longer happening. Afraid I don't have anything to share on why :(


author: George Lewe (LSY)
body: Since the upgrade to Confluence 7.13 we have the same problem.

In Chrome and Edge the page menu cannot be scrolled if it is higher than the browser window.

Works fine in Firefox (like always, I have to say).

Any idea how to fix this?


author: Fabienne Gerhard
body: Hi [@Crystelle S](/t5/user/viewprofilepage/user-id/561858)

could you fix this yet? What a pitty that you couldn't get an answer.

comments: author: Crystelle S
body: Nope. Still an issue.


author: Fabienne Gerhard
body: Do you have any theme running? Does this happen in all browsers? Only asking cause to me this seems like a CSS problem


author: Crystelle S
body: Only theme running is the standard theme that comes with Confluence "out of box". Yeah that sounds possible... but have to wonder how if we're using the "prescribed" theme?


Tags: confluence-server

server
Word Import Function has changed in Beta version
Asked by Michelle Henry:

We have been using an imported word document to create several pages and sub pages within Confluence. However, that functionality has been changed in the past week and it now notes the import is BETA.

Previously we could import, using the Headings within word different pages and sub pages were created. First we selected the file to import, then we put details in the "import Word document Configuration".![2020-12-03 16_21_46-Wow Template for Confluence Pages 4sep20 - Message (HTML).png](https://community.atlassian.com/t5/image/serverpage/image-id/120694i10A6333DD36B7427/image-size/large?v=v2&px=999 "2020-12-03 16_21_46-Wow Template for Confluence Pages 4sep20 - Message (HTML).png")

It now only asks to select the file and then the entire file imports into 1 page.

Is there another way to accomplish this?


Answers:
author: Diego
body: Hello [@Michelle Henry](/t5/user/viewprofilepage/user-id/2517637)!

Yes, you are correct. There is a new implementation of the Word Import feature.

Recently, another customer reached out with a similar situation. You can check the original Community post here:
> * [++***\[Atlassian Community\] Requesting Legacy Editor due to Word importing options are not available in new one.***++](https://community.atlassian.com/t5/Confluence-questions/Requesting-Legacy-Editor-due-to-Word-importing-options-are-not/qaq-p/1535331)

Recently, there was a post in our Community about this new Word Import method. You can check the post here:
> * [++***\[Atlassian Community\] Importing MS Word and Google Docs into Confluence just got easier***++](https://community.atlassian.com/t5/Confluence-articles/Importing-MS-Word-and-Google-Docs-into-Confluence-just-got/ba-p/1460947)

In the same way that I asked the other person to go over there and share their experience with this method, I will ask you to do the same. We do believe that feedback on new features and decisions is important.

Let us hear from you!


Tags: cloud

confluence-cloud
With the Plant UML macro, can I put clickable links to other web pages
Asked by Mathias Antibi:

Hello,

In the Plant UML diagrams in Concluence I would like to put links to other pages of the Confluence space (using \[\[[www.link.com](http://www.link.com) text\]\]

But when I display the page, the diagram is like an image, and the links are not clickable.  
Is there a way to make it clickable ?

Thanks


Answers:
author: mantibi
body: I found the way, by putting UML as SVG. :)


Tags: confluence-server

plant-uml

server
Confluence and Microsoft Edge
Asked by IT-Support:

guten Tag,

k?nnten Sie mir bitte sagen, wie ich ein Lokal Link (in diesem Fall einen Ordner) in Confluence Seine anlegen und ?ffnen kann. Bei Google Chrome und Firefox gibt es ein Add-ons und funktioniert. Aber bei Microsoft Edge geht nicht.

Ich habe diesen UNC Pfad als Web Link in einer Confluence Seite hinzugef?gt aber bei Microsoft Edge geht nicht.

file://///10.0.0.41/Transfer/IT-Support/Verteilergruppen

Ich bedanke mich bei Ihnen im Voraus


Answers:
author: Davin Studer
body: In Chromium Edge you can install plugins from the Chrome Web Store. So the Chrome plugin you are using you can also use for Chromium Edge.


Tags: confluence-server

server
MP4 files are not playing in any brower.
Asked by Shailendra Kulkarni:

I have created .mp4 files (video files) in Confluence. They are properly playing in Preview, but does not display in any browser (Chrome or Internet Explorer).

What may be the reason?


Answers:
author: Brant Schroeder
body: How are you embedding them? Are you just uploading them as files? Can you provide some screenshots?

comments: author: Shailendra Kulkarni
body: ![Error MP4 Files1.png](https://community.atlassian.com/t5/image/serverpage/image-id/120806i0BCAA679049B99B9/image-size/large?v=v2&px=999 "Error MP4 Files1.png")![Error MP4 Files2.png](https://community.atlassian.com/t5/image/serverpage/image-id/120807iFC51EF2CEBCECD0C/image-size/large?v=v2&px=999 "Error MP4 Files2.png")![Error MP4 Files3.png](https://community.atlassian.com/t5/image/serverpage/image-id/120808i489A92DD76AA8D45/image-size/large?v=v2&px=999 "Error MP4 Files3.png")

I am inserting them as files (pls see the above screenshots).

But in the final output (Chrome as well as Microsoft Edge), it displays only a placeholder.

Is there any other way of adding video files?


author: Brant Schroeder
body: Hmm, I believe that this used to work before the removed the multimedia macro. Now I think streaming videos is done through the connector widget but that only pulls them from sites like YouTube. <https://support.atlassian.com/confluence-cloud/docs/insert-the-widget-connector-macro/>

Let me play around and see if I can find a work around.


author: Shailendra Kulkarni
body: OK.


author: Brant Schroeder
body: I was able to upload an mp4 file and have it play in all browsers. Can you clear your cache and make sure that is not the issue. If that does not fix the problem then I am wondering if the file is to large. Screen shot of page below.

![Capture2.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/120878iA4E74ECCE46C5F28/image-size/large?v=v2&px=999 "Capture2.PNG")


author: Shailendra Kulkarni
body: The files are not large, they hardly 2 or 3 MB. I have created them in SnagIT. Will have to check if there is some issue with these files. Thanks for your replies.


author: Shailendra Kulkarni
body: We were able to resolve this issue. Confluence was not properly handling filenames with space. Just for anybody who is facing a similar situation.

Thanks for your help.


Tags: cloud

confluence-cloud
Universal Wiki Converter - cached data
Asked by Finn Hatlen:

Hi!

Couldn't find information regarding how the data is moved from one wiki to Confluence. Is the data cached somewhere during the transfer? The reason I ask is that our IT want to know if our data is safe while moving our articles.   

<https://migrations.atlassian.net/wiki/spaces/UWC/pages/1015819/UWC+F.A.Q>.


Answers:
author: Diego
body: Hello [@Finn Hatlen](/t5/user/viewprofilepage/user-id/4040293)!

As I understand, you need to migrate your content from a wiki into Confluence. Going straight to the point, we can tell you this about the Universal Wiki Converter:
> 1. *It an open source project*
> 2. *It was developed with Confluence Server in mind*
> 3. *It has been archived since 2012: <https://marketplace.atlassian.com/archive/14575>*
> 4. *The Universal Wiki Converter is not a complete solution for all migrations*

You can check more details here:
> * [++***Universal Wiki Converter***++](https://migrations.atlassian.net/wiki/spaces/UWC/overview?mode=global)

Importing content as is from another wiki into Confluence can require heavy scripting and customization of services so it can be worked on. With this in mind, I would like to ask you a few questions:
> 1. *From which wiki do you need to migrate from?*
> 2. *Is it a on-premises solution or cloud based?*
> 3. *What kind of content do you need to maintain?*
> 4. *Did you reach out to your current wiki support team about this migration?*

Also, according to the Universal Wiki Converter page, ++*you should be able to contact Brian Thomas*++ for additional information on the converter:

[bmthomas@zoho.com](mailto:bmthomas@zoho.com)

Let us hear form you!

comments: author: Finn Hatlen
body: Thank you [@Diego](/t5/user/viewprofilepage/user-id/1188952) for your feedback!

1. MediaWiki

2. On-premise

3. General documentation which many are business sensitive.

4. Yes, hence I had to follow up regarding how the data is treated,

I'll contact Brian regarding the last question.


Tags: cloud

confluence-cloud
Where did the ability to make single sections go?
Asked by Susan Kelley:

I'm trying to use the macro to build single sections in my page, and it looks like I can only make 2 or 3. Help!


Answers:
author: Walter Buggenhout
body: Hi [@Susan Kelley](/t5/user/viewprofilepage/user-id/4182793),

Interesting question indeed. I have tried it out in a test instance and it seems you always get a single section in between column sections:

![Screenshot 2020-12-03 at 16.33.34.png](https://community.atlassian.com/t5/image/serverpage/image-id/120680i117EDEE96F2168F1/image-dimensions/575x229?v=v2 "Screenshot 2020-12-03 at 16.33.34.png")

So you can't add 2 separate single sections below one another anymore from what I can see.

When you add a multi-column lay-out on your page, you'll always and automatically have a single lay-out above and below that inserted section while you don't have to do anything extra for it.

comments: author: Susan Kelley
body: Hmmm...interesting. What I'm looking to build is the one outlined (in editing mode) big section inside which I put columns, etc.   
So when I see it there, I don't seem to have any "outline."   
![Screenshot 2020-12-03 104705.png](https://community.atlassian.com/t5/image/serverpage/image-id/120685i0DB5DD66EF5E0867/image-size/large?v=v2&px=999 "Screenshot 2020-12-03 104705.png")


author: Susan Kelley
body: That's just sort of a tiny snip, because I can't offer the whole thing - sorry. Any thoughts? Each of these stretches across the whole screen.


author: Walter Buggenhout
body: Isn't that more or less what I shared in my screenshot? The only thing is that in the new Confluence editor you don't see the outline anymore if you have a single column lay-out.

When you want to add columns at a certain point, you just click the **layouts** button and it throws in a new section with 2 or 3 columns where your cursor is at.

You can start typing inside those columns, but also position your cursor below that 2-column section. Then you're at a single thing again, but without the outline.


author: Susan Kelley
body: Ahhh cool. I didn't realize that you just don't see the outline. Lol - I wanted to be sure I wasn't messing something up. Thanks!


author: Walter Buggenhout
body: I've taken the freedom to quickly create a sample page with some text on it. It looks like this in edit mode:

![Screenshot 2020-12-03 at 17.06.29.png](https://community.atlassian.com/t5/image/serverpage/image-id/120689i68A276590DC69175/image-dimensions/549x513?v=v2 "Screenshot 2020-12-03 at 17.06.29.png")

And the published version doesn't have the outlines:

![Screenshot 2020-12-03 at 17.08.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/120690iDAFDC4C237BCA448/image-dimensions/530x425?v=v2 "Screenshot 2020-12-03 at 17.08.37.png")

The text more or less explains what I did.


author: Susan Kelley
body: Awesome, thanks!


author: Walter Buggenhout
body: You're welcome [@Susan Kelley](/t5/user/viewprofilepage/user-id/4182793). May I also kindly ask you to accept this answer? That makes it easier to find for users having similar questions. Thx!


Tags: cloud

confluence-cloud
Confluence notification are not working while in Edit mode
Asked by hajar Messouab:

When I work on edit mode on confluence and someone tag me I don't receive any notification. Is it a temporary bug ?


Answers:
author: Diego
body: Hello [@hajar Messouab](/t5/user/viewprofilepage/user-id/4182732) !

It is not completely clear to me what is happening on your side. What I understood is that, if you are mentioned in a page while you are editing a page, this notification never arrives.

If this is the case, this should be looked into. However, if the situation is the second one that I could think about, is that when you are editing notifications are not present within the editor interface itself.

If this is the case, this is the expected behavior. The editor does not have a section dedicated to notifications as you can see here:
> ![Screen Shot 2020-12-07 at 09.35.13.png](https://community.atlassian.com/t5/image/serverpage/image-id/121186iDC7392988C8D2BEC/image-dimensions/554x314?v=v2 "Screen Shot 2020-12-07 at 09.35.13.png")

Notifications can only be seen outside of the editor. When we are outside the editor, this is what we see:
> ![Screen Shot 2020-12-07 at 09.36.43.png](https://community.atlassian.com/t5/image/serverpage/image-id/121187iEFF567BC7908BBB1/image-dimensions/445x635?v=v2 "Screen Shot 2020-12-07 at 09.36.43.png")

Here we have more details on notifications:
> [View your notifications](https://support.atlassian.com/confluence-cloud/docs/view-your-notifications/)

With all this in mind, please allow me to ask you a few questions:
> 1. *Are you still receiving notifications under the notification icon?*
> 2. *Is there someone else who is also affected by this behavior?*
> 3. *When did you first notice this?*
> 4. *Do you still receive email notifications?*
> 5. *When you say "When I work on edit mode on confluence and someone tag me I don't receive any notification" do you mean that both you and the person who mentioned you are working on the same page?*

Let us hear from you!


Tags: cloud

confluence-cloud

edit

notification
Why does new editor link to wrong page?
Asked by Arthur Smith:

I'm finding the new confluence editor not only incredibly frustrating, but it sometimes actively and invisibly does the wrong thing! Here's steps to reproduce the problem I'm seeing:

(1) Create a new page in the new editor.

(2) Attach at least 5 files to the page (using the "Attachments" link under ... More actions on the top right)

(3) Edit the new page, and add links to the new attachments as follows:

(3a) Click the "Link" icon at the top

(3b) Paste in the URL for one of the attachment files in the URL field (top) - this causes a drop-down of other (generally unrelated) pages to appear

(3c) Cut and paste or type in what you want in the text field (bottom) for the link

(4) The above process works fine for the first 4 files (for me). However, for the 5th one and subsequent ones, the drop-down that appears in 3b somehow highlights one of the unrelated pages, and then invisibly replaces the link when I hit "Return" to complete the line. So the linked text looks fine, but the URL it links to is now some random page in Confluence, NOT the attachment I tried to link!

This is highly reproducible since last month (November 3) and obviously it causes serious problems. The only workaround I've found is to check each link in the editor after the edit, and paste in the correct URL again.

Can this be fixed? Or is there a better way to do what I'm trying to do here?


Answers:
author: Brant Schroeder
body: Arthur,

I have not been able to recreate the issue. Can you clear your cache and see if that makes a difference. If it does not solve the issue can you please provide some screenshots so I can ensure that I am following your instructions properly.

comments: author: Brant Schroeder
body: Also welcome to the community.


author: Arthur Smith
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) - well, taking screenshots is tricky as the dropdown menu disappears and it displays the linked text when you click anywhere else.

However, after clearing my cache the problem seems to have disappeared! I tested this several times and the bad dropdown selection no longer happens once I've entered the URL to the attachment file.

So I guess clearing cache is the solution here? How often does one need to do that? Anyway, thanks for the pointer!


author: Brant Schroeder
body: Arthur,

I clear my cache for Atlassian cloud products about every two weeks to a month or if something odd is happening. Since the cloud gets updated on a regular basis sometimes the JavaScript that gets cached causes issues but not that often.


author: elliot.newton
body: I think something similar happened to me....I renamed the page that was I was being sent to, and then I was able to access the page I couldn't previously.

I think, somehow, I managed to create a page with duplicate names.


Tags: cloud

confluence-cloud
Can't delete or add users after jira crash
Asked by Laszlo Opris:

Hello,

We have confluence server. When I first set it up, I installed JIRA first, then confluence, and selected confluence user management from JIRA.

Due to a power failure JIRA and Confluence crashed. I could recover Confluence, which works fine, but I can't delete/add/edit users and groups. Also, only admin can login.

I've tried migrating to cloud and back again, but it doesn't want to delete users from Cloud, neither.

I've reinstalled the server. This time Ubuntu with mySQL as back-end (before it was Windows + PostgreSQL). I've imported the data OK, but the user problem still persist:)

Is there a way to ONLY import spaces, NOT users?  
OR  
Is there a way to delete users and anything JIRA related from Confluence? I'm comfortable with mySQL and command line.

Thank you.


Answers:
author: Brant Schroeder
body: Laszlo,

Welcome to community. So you have removed the Jira user directory from Confluence and are now using the confluence user directory. And you are now wondering if you can remove all the inactive users from the old directory?

comments: author: Laszlo Opris
body: Hi Brant!

Not exactly. I can't add new users, I can't delete users, I can't change any user related settings.

As we have less than 30 pages, we'll just readd those manually, as it takes less time than figuring out how confluence works:)

But, thank you for taking the time to try to help me.


author: Brant Schroeder
body: Laszlo,

Sounds good. If you change your mind and want to see if you can fix the issue let me know.


Tags: confluence-server

server
Roadmap Planner Macro
Asked by Oksana Balych:

Can someone help me to understand how "Link page" feature works for Roadmap Planner Macros?


Answers:
author: Walter Buggenhout
body: Hi [@Oksana Balych](/t5/user/viewprofilepage/user-id/4182538),

You can add aconfluence page where you go into more detail about that part of the roadmap.

The macro is just the timeline visualisation, so it may come in handy (for larger roadmaps) to document things out elsewhere.

When you click on the bar with the link in your published roadmap, you will be able to access the linked page:

![Screenshot 2020-12-03 at 13.32.48.png](https://community.atlassian.com/t5/image/serverpage/image-id/120650iC36CDBE7AB3306F5/image-dimensions/581x277?v=v2 "Screenshot 2020-12-03 at 13.32.48.png")


Tags: cloud

confluence-cloud
Page becomes empty when editing
Asked by Micha?l Goossens:

When tyring to edit a page, which has quite some content already the edit view only briefly shows the content of the page and then turns blank. Only the title remains. We can not alter the existing page anymore. Other pages still work as expected.

What can cause this?


Answers:
author: Brant Schroeder
body: Often this is caused when the page becomes corrupted with some bad content. Sometimes this is caused by a macro or content that was pasted in from a different web page. I have seen this fixed by restoring an old version or creating a new page and coping the content into it from the page when it is not in the edit mode.


Tags: cloud

confluence-cloud
Password Requirements for Confluence
Asked by Liang Wei Teo:

Are there any plans for Confluence (data centre) to have an inbuilt feature for password requirements? My company current setup allows for login thru google authentication and also credentials log in (for subsidiaries not sharing the same email domain) and I noticed that I am able to login with a 1 digit password, are there anyway to improve this control without paying for a plugin?


Answers:
author: Monique Khairuliana[ServiceRocket]
body: Hi [@Liang Wei Teo](/t5/user/viewprofilepage/user-id/4159525) , Confluence server does not have this function. This was covered here:

* [Password policy for Confluence](https://community.atlassian.com/t5/Confluence-questions/Password-policy-for-Confluence/qaq-p/44117)

And the following Atlassian's official doco:

* [How Do I Enforce Password Complexity in Confluence?](https://confluence.atlassian.com/confkb/how-do-i-enforce-password-complexity-in-confluence-346947947.html)

Hope that helps!


Tags: confluence-server

password

server