youngmon/atlassian-qna huggingface dataset:
Cannot change bitbucket password without breaking SourceTree
Asked by fairflow:

I've seen recent posts on related issues but mine seems to relate solely to login via SourceTree on the Mac. I have version 2.6.3 (134).

I changed my password on bitbucket. That worked fine. But then I could no longer authenticate myself on SourceTree so pushes and pulls all failed. Naturally I quit and restarted SourceTree and checked I could login to bitbucket ok with my new password.

I tried resetting the password in SourceTree -\> Preferences -\> Accounts but I needed to use my username and not email address (although login to bitbucket is now with email address); then when I changed it to my new password I was not authenticated; the password was changed but then not accepted.

Luckily I did manage to find my old password and reset it in bitbucket and then changed it back in SourceTree (via Preferences -\> Accounts) and all is well again.

But if I ever do lose my password I can see the risk of blocking access to all my repositories.


Answers:
author: Manju
body: You can use OAuth in Sourcetree, which will allow you to login to Bitbucket just the way you do on a browser and fetch your username and path tokens.

You don't have to be worried about blocking access to your repos this way.

Also, you can generate an ssh key from Sourcetree and upload it to your bitbucket account to have a seamless experience using both the products.

Hope this helps!  

Thanks,  
Manjunath  
Sourcetree Mac Developer

comments: author: fairflow
body: great Manjunath, OAuth sorted it, easier than ssh. Thanks very much!


Tags: bitbucket

mac
SourceTree hg push command successful but no changes reflected on Bitbucket commits log
Asked by Renu Mohandas:

I am currently using Sourcetree 2.3.5.0. I have committed and pushed all changes in Sourcetree. When I click on the push button, I get an error as shown in pic below.

![Screenshot_3.jpg](/t5/image/serverpage/image-id/11440i605EE9069E649F73/image-size/large?v=v2&px=999 "Screenshot_3.jpg")

There are no changes to be pushed in Sourcetree but the Commit log in Bitbucket are not updated.


Answers:
author: minnsey
body: Hi  

It looks like an error in the SSL protocol handling.  

I've not seen it before what version of Mercurial are you using? Can you push from the command line using hg.exe?  

Is it possible there is a problem validating the SSL certificates on you machine?  

Can you post the output of   

**hg push --debug --traceback**thanks


author: Mike Corsaro
body: Hello! Could you try running the push from the command-line? You should be able to just type:

```
 hg push
```


Tags: bitbucket

commit

error
Emacs ediff as external diff tool for SourceTree
Asked by ned_zeppelin:

I am having some issues when trying to use Emacs Ediff as the external diff tool for SourceTree. My external diff setup is as described here: <https://www.ogre.com/node/446> . From SourceTree, Emacs is started with the correct files but no Ediff session is started. Also, if the "Arguments" part of the external diff command (in SourceTree) is removed, the exact same happens. So it would seem that the arguments are not evaluated. Any thoughts?


Answers:
author: Manju
body: Please submit a ticket on jira.atlassian.com. The development team will need to investigate this.

Kindly include details such as operating system and Sourcetree version in the ticket.

Thanks,  
Manjunath  
Sourcetree Mac Developer


Tags: emacs
Unable to login to atlassian account while configuring source tree
Asked by pratappandey:

I am not able to login to atlassian account while configuring source tree for the first time. There is a continuous spinner on submit button.![Captureatlassian.PNG](/t5/image/serverpage/image-id/11421iCACD5E45CC5634C6/image-size/large?v=v2&px=999 "Captureatlassian.PNG")


Answers:
author: Ana Retamal
body: Hi Pratap! I'll assume you're using Windows. Sourcetree relies on Internet Explorer for the authentication, can you do the following:

* Turn off compatibility mode in IE. To do that, open Internet Explorer, go to the *Advanced options* tab and click on *Reset your Internet Explorer Settings*
* Check *Delete personal settings*
* Change your Internet Explorer Security Zone Settings:

1. Open IE, click on the gear
2. Select "Internet Options"
3. Select the "Security" tab
4. Select "Custom Level" for Internet
5. Find "Access data sources across domains" and select "Enable" (make note of what the setting currently is)
6. Try logging into Sourcetree again

After logging in, follow steps 1-5, but ***reset the setting back to the previous option***.

Also, make sure your IE is updated.

Let us know if this helped you!

Best regards,

Ana

comments: author: pratappandey
body: Thanks Ana for the steps. It is resolved now.


author: Ana Retamal
body: Glad to hear that, Pratap! Have a good day :)

Ana


Tags: atlassian-support
clone error
Asked by Ajaykumar Sampath:

Command: hg identify extensions.hgext.hgsubversion=! https://rc_ajaykumar@bitbucket.org/royalcyberxdev/devops.git  
Output:  
Error: \*\*\* failed to import extension sourcetree_auth from C:\\Users\\user\\AppData\\Local\\SourceTree\\app-2.3.5\\extras\\hgext\\sourcetree_hg_auth.py: \[Errno 2\] No such file or directory: 'C:/Users/user/AppData/Local/SourceTree/app-2.3.5/extras/hgext/sourcetree_hg_auth.py'  
abort: HTTP Error 404: Not Found


Answers:
author: Ana Retamal
body: Hi Ajaykumar! You can solve this issue by updating embedded mercurial at **Tools \> Options \> Mercurial \> Update Embedded Mercurial.** If you're using system Mercurial, you can switch to embedded or follow [Using Sourcetree with embedded Mercurial](https://confluence.atlassian.com/sourcetreekb/using-sourcetree-1-5-3-with-embedded-mercurial-on-os-x-10-6-302809600.html).  
You can also have a look at this post where some users share their solutions regarding this same issue As some users suggested in this post [Unable to push changes to remote mercurial repo](https://community.atlassian.com/t5/Sourcetree-questions/Unable-to-push-changes-to-remote-mercurial-repo-after-updating/qaq-p/638200 ).  
Hope that helps!  
Ana  

comments: author: Gaurav Bhardwaj
body: **It helped**


author: Ani_Malpe
body: Command: hg identify extensions.hgext.hgsubversion=! https://anirudha_malpe@bitbucket.org/datta_atpl/tutorials.git  
Output:  
Error: abort: HTTP Error 404: Not Found

this is my error, but above solution is not working


author: Atanu Paul
body: getting same problem.Any leads will be highly appreciated.


Tags: mercurial
Confluence Latex support in Modus Create product
Asked by justesjc:

Anybody have any experience using this product's latex support? Our team is looking to write a bunch of scientific documents in Confluence and need good latex support.


Answers:
author: Zoriana Bogutska_Adaptavist_
body: Hi [@justesjc](/t5/user/viewprofilepage/user-id/347877)

Unfortunately, I can't give you any advice on how to use this solution for Latex. But if you're interested in looking at other tools, I can suggest you check out the add-ons developed by my team:

* [Content Formatting Macros for Confluence](https://marketplace.atlassian.com/apps/247/?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Confluence-Latex-support-in-Modus-Create-product_20240131) - toolkit of must-have features for content formatting e.g. Latex, Numbered Headings, Tabs, Footnotes, Tooltip, etc.
* [LaTeX for Confluence](https://marketplace.atlassian.com/apps/1222938?utm_source=Atlassian-Community&utm_medium=referral&utm_campaign=Comment_Confluence-Latex-support-in-Modus-Create-product_20240131) - app for only latex mathematical formulas

Let me know if you have any questions or need any support - our team will be happy to help.


Tags: cloud

confluence-cloud
What happens to documentation ownership if user is deactivated?
Asked by Ronit Gieske:

What happens to documentation ownership if user is deactivated?


Answers:
author: Michael Yaroshefsky - Visor for Jira
body: Hi [@Ronit Gieske](/t5/user/viewprofilepage/user-id/4063083)  

Good question. When a user's account is deactivated in Confluence, their documentation will remain. (This happens so the admin can reactivate them at any time if needed)  

However, keep in mind that this is not the same as when a user is deleted. If a user is deleted, then you'll see "Former User" instead of their name.  

You can read more about this here: <https://support.atlassian.com/confluence-cloud/docs/what-happens-when-an-account-is-deactivated-vs-deleted/>

comments: author: Alex Sramek
body: What happens to OWNERSHIP, like the little icon at the top of the page?


Tags: cloud

confluence-cloud
Cannot copy/ paste within a table when using Table Plus Macro
Asked by Kim Morch:

The Table Plus Macro is ideal for filtering, but it doesn't work very well and the bob swift confluence pages with documentation are not accessible unless you have some type of special account.

Anyway, the problems are that you cannot copy/paste which is a fundamental need. Is anyone else having this issue when using the Table Plus macro and do you have a solution?

Also, the table size doesn't match the size you see in the edit mode. After publishing, the table size will often shrink quite a bit, making it not as readable.


Answers:
author: Moshe Armel
body: I encountered this problem, too, exactly as you describe it.

There doesn't seem to be anything to do about the table resizing issue.

I did find a partial workaround for pasting text into the table while it's nested in a macro, by using "past as plain text" (Ctrl+Shft+V). The text is inserted at the cursor location. Of course, you lose all formatting and need to re-add links.

In my case, I needed to make the content available for review, and having it inside a macro was too complicated. We copied the table and pasted it outside the macro for review, and then when we were done, I inserted it into the macro again.

This is definitely an area that Atlassian should work on: i.e., ensuring that content inside a macro behaves and can be manipulated in all the ways content outside of macros can be.


Tags: cloud

confluence-cloud
I cannot copy a block of text with style effects and paste it with those effects
Asked by Jean Philippe Plaza:

I'm using Confluence all day and I never succeed to copy a block of text with style effects and paste it with those effects.

See result below

![confluence-copy-paste.jpeg](https://community.atlassian.com/t5/image/serverpage/image-id/295408i4E7A9581DFA58AE9/image-size/large?v=v2&px=999 "confluence-copy-paste.jpeg")


Answers:
author: Craig Nodwell
body: Hi [@Jean Philippe Plaza](/t5/user/viewprofilepage/user-id/5380012) welcome to the community. One thing you can maybe try is installing the Source Code macro. This gives you the ability to open the source of the page while in edit mode. Copy/Paste from there will bring all formatting.


author: Brant Schroeder
body: [@Jean Philippe Plaza](/t5/user/viewprofilepage/user-id/5380012) Welcome to the Atlassian community

What are you coping from and to?

comments: author: Jean Philippe Plaza
body: Hi [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) thank's for helping me.  

I'm working on a MacBook PRO 14" M1 Pro with macOS Sonoma 14.1.1.  

I'm trying on my 3 browsers, Safari, Chrome Firefox everyone on last version, and it's not working on all of them.


author: Brant Schroeder
body: [@Jean Philippe Plaza](/t5/user/viewprofilepage/user-id/5380012) Are you copying from a Confluence page to a Confluence page? Or are you copying from a different application to Confluence?


author: Jean Philippe Plaza
body: [@Brant Schroeder](/t5/user/viewprofilepage/user-id/769100) I'm trying to copy and paste in the same page.

In the example above, I entered text with style effects and then copied and pasted the text just below on the same page.

I tried in a table, I have text in a cell, I copy it to another cell below and I lose all the style effects.

Thank's for helping me.


author: Brant Schroeder
body: I want to try and recreate. Please confirm steps below:

1. New Confluence Page
2. Add text by typing it into the page (Not Copying from elsewhere)
3. Style the text on Confluence page
4. Copy the text
5. Paste the text on same page
6. Formatting is now lost on formatted text


author: Jean Philippe Plaza
body: Yes, precisely like that.

Thank's a lot


author: Brant Schroeder
body: [@Jean Philippe Plaza](/t5/user/viewprofilepage/user-id/5380012) I created the same style as above and was able to copy and paste on the same page, into a table (multiple cells) and to another page. Confluence is using the new editor. Do you have any browser plugins? Also if you copy and paste information in other applications does the formatting remain?


Tags: confluence-server

migration-customer-care

server
Confluence Automation Usage Page
Asked by Justin Hui:

Hi,

Where do I find the Confluence Cloud's automation usage page?

Thanks,

Justin


Answers:
author: Rodrigo Bozza _Atlassian_
body: Automation Usage information can be found under **Confluence \> "Settings" \> "Global automation" \> "Usage"** tab. Or following this link (with your respective instance url):

```
https://<instance-url>.atlassian.net/wiki/admin/automation#/tab/usage
```

For Jira it's a similar path, here's the direct link:

```
https://<instance-url>.atlassian.net/jira/settings/automation#/tab/usage
```

Cheers!


author: Craig Nodwell
body: Hi [@Justin Hui](/t5/user/viewprofilepage/user-id/318034) automation is an admin feature available in Confluence Premium and Enterprise.  
Here's a [page](https://support.atlassian.com/confluence-cloud/docs/what-is-confluence-automation/).

comments: author: Justin Hui
body: [@Craig Nodwell](/t5/user/viewprofilepage/user-id/3973516) That explains it, I am a site admin, but we have Confluence Standard. That's why I can't view the automation usage page.

The reason I want to view the usage is because I am getting notification email from Atlassian that we are at 90% of our monthly automation limit. Any suggestion on how to locate the space(s) that's using up all of the allowed amount?

Thanks,

Justin


author: Craig Nodwell
body: See above from [@Rodrigo Bozza _Atlassian_](/t5/user/viewprofilepage/user-id/5379790)


Tags: cloud

confluence-cloud
Hide Jira total issue count in Scroll PDF Export output?
Asked by Don Chandler:

Hi: I use Confluence to create release notes for my products. I use a Jira filter to pull release issues into my Confluence page. Works great. When I export to PDF using Scroll PDF Export, the total issue count is shown for the JIRA filter (as expected). However, I don't want the total issue count to appear in the PDF. Any way to suppress/hide total issue count--other than going through the PDF and removing it manually through text editing?

![jira_issue_count.jpg](/t5/image/serverpage/image-id/295370i8E90B97527FDA9E0/image-size/large?v=v2&px=999 "jira_issue_count.jpg")


Answers:
author: Clark Everson
body: Hi [@Don Chandler](/t5/user/viewprofilepage/user-id/5379908)

Welcome to community!

When it comes to third party apps of any kind you may find users on the community that can help. Especially with popular ones. However there are thousands of apps, similar to phones.

With that said, generally the quickest path for support is to reach out to the app maker, in this case K15t: <https://help.k15t.com/scroll-pdf-exporter/5.12/cloud/>

Hope this helps!

Best,

Clark

comments: author: Don Chandler
body: Thanks Clark! I'll reach out to K15t.


Tags: cloud

confluence-cloud
Inserting Warning Panel into Confluence Page with Python
Asked by Jake Brehm:

I'm using the Atlassian API package for Python to automate some pages in Confluence. I only started this process yesterday, so I'm still a bit unfamiliar with the API and can't find this information anywhere.

How do I add a warning panel to the body of a Confluence page using HTML? I've tried a few things, but this is the closest I've gotten:  
\<ac:structured-macro ac:name="panel"\>Test\</ac:structured-macro\>

That said, that snippet only makes the panel box appear--I don't know how to get the text to show or how to change its colors. In fact, I tried changing the macro name to "warning" but the API gave me an error back.  
\<ac:structured-macro ac:name="warning"\>Test\</ac:structured-macro\>  
Is what I want possible via the API?


Answers:
author: Brant Schroeder
body: [@Jake Brehm](/t5/user/viewprofilepage/user-id/5379928) Welcome to the Atlassian community

Just incase you have not found a fix for this I believe that the macro you want to inert is:

```
<ac:structured-macro ac:name="warning">
   <ac:parameter ac:name="title">useful tip</ac:parameter>
   <ac:parameter ac:name="body">block of text that is in the tip macro</ac:parameter>
</ac:structured-macro>
```

comments: author: Brant Schroeder
body: [@Jake Brehm](/t5/user/viewprofilepage/user-id/5379928) can you accept the answer to help others?


Tags: cloud

confluence-cloud
Is there a Notion Q&A AI tool for Confluence?
Asked by Paula Pazos:

Hi!  
We would like to have a place in Confluence where any team can make questions and they get answers generated by AI (with information that is available in Confluence).

Also, if possible we would like this AI Q\&A to answer to questions like: "What is the Product team working on this week?".

Is this a possibility?

Thank you!


Answers:
author: Clark Everson
body: Hi Paula,

Welcome to community!

There is a confluence QA\[1\] add on. However there is no AI for answers for this. AI is pretty new to the industry so each company is going about it differently. Atlassians primary AI focus right now is a chat bot that works with it's Service Desk offering. This can be used with Confluence and search confluence.

Notions primary focus is to be a knowledgebase of sorts, where as the knwoledgebase for Atlassian is one part of their larger suite of products. So while you can run projects etc in Notion they aren't as complex as the level of Jira offerings. So choosing the right tools is about how your company wants the ecosystem to be.

There are other tools that can act as AI for all the data at your company as well, I have seen a few of them but i can't remember their names currently or find a link in my email.

Best,

Clark

\[1\] [https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1211644/questions-for-confluence?hosting=cloud&tab=overview)


author: Mattia _bitvoodoo ag_
body: Hello [@Paula Pazos](/t5/user/viewprofilepage/user-id/5379818)

There is an early access program running for [Atlassian Intelligence](https://www.atlassian.com/software/artificial-intelligence). However, I am not sure if it fulfills all your requirements yet.


Tags: cloud

confluence-cloud
Where are Atlassian servers located?
Asked by Franziska Buch:

For DSGVO reasons I need to know where Atlassian servers are located. We are a small team and cannot currently self-host but need to be compliant nontheless. Also it's important to our customers to know if Atlassian is TISAX certified.


Answers:
author: Vardhan Annapureddy
body: Atlassian is TISAX certified <https://community.atlassian.com/t5/Trust-Security-articles/Atlassian-is-now-TISAX-Certified/ba-p/2483612>


Tags: cloud

confluence-cloud
Editing hotkeys
Asked by Markus Th?rmann:

Hi Atlassian Community,

I am relatively new to the cloud version of Confluence and now I have some issues with the assigned hotkeys for the titles. Since I am using a German keyboard layout some of the hotkey combinations are preoccupied, for example

STRG + ALT + 0 creates a "}" instead of changing the text into normal text

STRG + ALT + 2 creates a "?" (the symbol for "squared") instead of changing the text into a second-level title

STRG + ALT + 3 creates a "?" (the symbol for "cubed") instead of changing the text into a third-level title

Is there any possibility to change the assigned hotkeys? I could of course use the mouse or change my keyboard layout but I would rather not if possible.

Thanks in advance  
Markus


Answers:
author: Clark Everson
body: Hi [@Markus Th?rmann](/t5/user/viewprofilepage/user-id/5379793)

Welcome to the community!

The tooling doesn't allow for the changing of hotkeys/shortcuts. They are hardcoded for both cloud and data center

Looking at their current [feature requests](https://jira.atlassian.com/browse/JRACLOUD-3427?jql=text%20~%20%22shortcuts%22%20AND%20status%20!%3D%20Closed%20AND%20project%20%3D%22Jira%20Cloud%22%20AND%20type%20%3D%20Suggestion) I do not se an open request for this change in Jira, only Confluence, so you can always feel free to open one.

Best,  
Clark


Tags: cloud

confluence-cloud
Fix storage limitation
Asked by Stefan Anders:

Hi,

I've exceeded my storage limit.

My plan is to free up the space by deleting documents.

For this it would be great to have a list of all documents ordered by size. Is there any way to get this?

Thanks \& regards

Stefan


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Stefan Anders](/t5/user/viewprofilepage/user-id/3362193) ,

There's a help article at <https://confluence.atlassian.com/confkb/finding-storage-usage-of-confluence-space-and-page-using-rest-api-1063555292.html> which uses some scripting to get the storage usage.

comments: author: Stefan Anders
body: Hi,

thanks, works like charm.


Tags: cloud

confluence-cloud
Insert unclickable image
Asked by Janet Shuey:

I need to insert an image that is not clickable.


Answers:
author: Jonathan Appel
body: [@Janet Shuey](/t5/user/viewprofilepage/user-id/5132151) if you add a link to the image with the URL of # it will do nothing when you click the image. There's a few other ideas here - <https://community.atlassian.com/t5/Confluence-questions/how-to-disable-image-preview/qaq-p/243999>


author: Craig Nodwell
body: Hi [@Janet Shuey](/t5/user/viewprofilepage/user-id/5132151) not clickable in what way?

comments: author: Janet Shuey
body: When you click an inserted image, the screen turns black and then the same image displays in an enlarged state. I don't want that to happen.


Tags: confluence-cloud

unknown-hosting-type
Set notification when any content of a subpage is published
Asked by Jonas Hoffmann:

We have quite a huge range of content published on confluence and as a medical product need to follow certain workflows when new content is published. The relevant content is accumulated in one subpages with several subpages, in which several users can add new subpages. But two people need to be notified, when any new subpage within the cluster of subpages is published.

Is there any funtionality to make this happen?


Answers:
author: Levente Szabo _Midori_
body: [@Jonas Hoffmann](/t5/user/viewprofilepage/user-id/5379758)

You can build smart, custom notifications with [Better Content Archiving for Confluence.](https://marketplace.atlassian.com/apps/123/better-content-archiving-for-confluence?hosting=cloud&tab=overview&utm_campaign=gh&utm_medium=cac-comment-2551791&utm_source=cac)

You can specify with CQL, what pages you want to send out in notification emails. In you use case, you could say

```
parent = 1234567890 and created > now("-24h"
```

and set the exact users as recipients.

![custom-confluence-cloud-notification-email.png](https://community.atlassian.com/t5/image/serverpage/image-id/296349iDFAEEC3AD1D0E103/image-size/large?v=v2&px=999 "custom-confluence-cloud-notification-email.png")

[Watch this video](https://www.youtube.com/watch?v=rSB1d4Kb1Kk) for more ideas and the [documentation](https://www.midori-global.com/products/better-content-archiving-for-confluence/cloud/documentation/configure/notification-schemes?utm_campaign=gh&utm_medium=cac-comment-2551791&utm_source=cac).

*(Please note that Better Content Archiving is a free/paid, supported app and I'm part of the team developing it.)*


Tags: cloud

confluence-cloud