youngmon/atlassian-qna huggingface dataset:
View Epics as card on Team managed board
Asked by Hanna Karlsson:

While by default Epics are hidden from Team managed boards, is there any hack of some sort that can be done to make them visible for 1 project?

\[Added whinge\]  
Have to admit I was so excited by getting a team managed project, and disappoint after disappointments keeps on hitting. Wouldn't the intended user for this be someone who is pretty keen to optimise the needs after the teams needs? I can't even decide what fields are displayed in the card view. :(


Answers:
author: Dave Rosenlund _Trundl_
body: Welcome to the community, [@Hanna Karlsson](/t5/user/viewprofilepage/user-id/5518718) ?

Please allow me to address your second point, first. What I have seen---here in the community and in person---is that many people tend to assume "team-manged" is just like company-managed, except the team gets all the control. But that's not the case.

Over time I have learned that Atlassian put a lot of thought into this new capability, interviewing many customers to understand the team and IT administration perspectives.

I urge you to read '[*What are team-managed and company-managed projects?*](https://support.atlassian.com/jira-software-cloud/docs/what-are-team-managed-and-company-managed-projects/)' (including the related pages) so that you understand the differences. You may also want to take advantage of this **free** Atlassian online learning class: '*[Making Information Easily Accessible in Team-Managed Projects](https://university.atlassian.com/student/path/1735506-making-information-easily-accessible-in-team-managed-projects?sid=a3f5655d-71fa-4ac9-98da-cff1a7f9fc76&sid_i=0).* ' Hopefully, you'll be less disappointed going forward ?  

\~\~\~\~\~\~\~\~\~\~\~\~  

As for your first question, the answer, unfortunately, is no. You can only work with Epics in team-managed projects via the Backlog view or via 'View all issues', where you can use the appropriate issuetype filter if you wish. Learn more in this document: '[*Manage epics in team-managed projects*](https://support.atlassian.com/jira-software-cloud/docs/manage-epics-in-team-managed-projects/).'

I hope this helps,

-dave

comments: author: Hanna Karlsson
body: Thank you for this Dave, much appreciated!


Tags: jira-service-desk-cloud

jira-service-management

jira-service-management-cloud

team-managed-projects
Change name of standard issue type (Epic) in Company-managed project
Asked by Hanna Karlsson:

Is it possible to change the name of a standard issue type (ie Epics) for only 1 company-managed project and not affecting all other projects?

(While we are able to do so for a Team-managed project, the options are really too limited in terms of visualisation options for card views etc, and looks like we need to revert to company-managed : (


Answers:
author: Trudy Claspill
body: Hello [@Hanna Karlsson](/t5/user/viewprofilepage/user-id/5518718)

Welcome to the Atlassian community.

No, it is not possible to change the name of a standard issue type (ie Epics) for only 1 company-managed project and not affecting all other projects.

Company Managed projects use globally defined issue types. If you change the issue type name globally, it affects all Company Managed projects.

comments: author: Hanna Karlsson
body: Thank you for clarifying that!


Tags: company-managed-projects

issue-type

jira-service-desk-cloud

jira-service-management

jira-service-management-cloud
enabled 2fa and now nothing let's me log in
Asked by David Meikle:

I enabled 2FA and immediately it doesn't recognize my 6 digit code from the app I'm using. When I use "can't use my phone" to get in, I enter the 24 digit recovery which works but sends me right back to the login where I can either fail with the 2FA app (again) or enter the new 24 digit recovery code.

Nothing lets me get past the endless loop of trying to log in...

help!


Answers:
author: Theodora Boudale
body: Hi David and welcome to the community!

Does this issue occur when you log in with the same email as the email of your community account?

I checked in our system and that email address doesn't have a Bitbucket Cloud account associated with it. There is an Atlassian account (for <https://id.atlassian.com/>) but 2FA is disabled at the moment for this Atlassian account.

If this is the account you were having issues with, a common reason for such a failure is that the time for your app and phone may not be the same. If they're not, you can reset your phone's clock and try to access your account again.

Reference:

* <https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/>

Please feel free to reach out if you're still experiencing issues.

Kind regards,  
Theodora

comments: author: David Meikle
body: I'm typing this from a different account - I had to wait the 24 hours for a password reset which allowed me to disable 2FA once I got in. I won't re-enable the 2FA because it was an infinite loop of methods that redirected me back to the referring page(s).


Tags: unknown-hosting-type
Only 1 person have admin access still not able to push code
Asked by Premkumar Jadhav:

In my workplace only I've access of admin and why I'am not able to push code ? why?

remote: \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*  
remote: \[ALERT\] Your push failed because the account 'workspace-id' has exceeded its  
remote: \[ALERT\] user limit and this repository is restricted to read-only access.  
remote: \[ALERT\] Change your plan to restore write access:  
remote: \[ALERT\] <https://bitbucket.org/account/user/workspace-id/plans>  
remote: \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*

this error is occuring. Please help me here.


Answers:
author: Ben
body: Hi Premkumar,

I can see that both of the workspaces you have access to are **Free**workspaces which have a maximum limit of 5 users present.

Due to [recent billing changes](https://bitbucket.org/blog/billing-model-change) that were introduced, any users that are present on the workspace are considered billable users even if they do not have access to any repositories.

I can see that those workspaces both have 7 users present which exceeds this limit and hence is causing the error message that you are seeing. This can be verified by accessing **Workspace Settings \> User Directory**and counting the number of users present here.

You will need to reduce the number of users on that workspace by following the steps in the blog post linked above, or, you can [upgrade to a paid plan](https://support.atlassian.com/bitbucket-cloud/docs/manage-your-plan-and-billing/) to allow for more users to have access to your workspace.

Please let me know if further clarification is needed.

Cheers!

- Ben (Bitbucket Cloud Support)


Tags: bitbucket-cloud

cloud
Should I rebase or merge conflicts?
Asked by Varun Sreenivas:

Hello folks,   

What are your thoughts on merging vs rebasing? If I am the only person working on a feature branch, is it okay if I rebase my branch onto main/demo or do you recommend that I merge my feature branch into main/demo instead?  

<br />

I have read this article here - <https://www.atlassian.com/git/tutorials/merging-vs-rebasing>  

Per the article, the golden rule of git rebase is to never use it on ***public*** branches. What does a public branch mean? For e.g. - Is the master/demo branch (restricted to a particular team) which is being worked on multiple people considered a public branch


Answers:
author: Ulrich Kuhnhardt _IzymesCo_
body: Hello Varun,

yes - follow the golden rule, i.e. don't rebase a (public) branch that is visible to others onto _your_ (private) branch.

And, as you are mentioning merge conflicts, even if you follow the golden rule of re-basing, you will still need to resolve conflicts, in case the same files and lines have changed in public and feature branch and git cannot resolve the changes. In fact, previously resolved merge conflicts may appear again if you perform another rebase later.

We use git-merge to resolve merge conflicts, i.e. merge the main into a feature branch, resolve conflicts and commit the feature branch.

We have published 2 articles in this community that elaborate on git merge and rebase in detail (see links below).

Cheers, Ulrich

// [Izymes](https://marketplace.atlassian.com/vendors/1210584/izymes-pty-ltd)

\[1\] <https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Advanced-Git-merge-conflict-resolution-techniques/ba-p/2476971>

\[2\] <https://community.atlassian.com/t5/Bitbucket-articles/Alternatives-to-Git-merge-Git-s-Rebase-and-Cherry-pick/ba-p/2482241>


Tags: bitbucket-cloud

cloud
Why I can't login in?
Asked by Pentti Ristmeri:

When I try to add files to the repository I made, the push command opens a login window that does not accept usernames/passwords. The same happens if I open the Sourcetree application and try to clone a repository, for example. Failed logging in.


Answers:
author: Patrik S
body: Hello [@Pentti Ristmeri](/t5/user/viewprofilepage/user-id/5369130) and welcome to the Community!

Based on your description of the issue, I suspect you are using HTTPS to interact with your repository.

If that is the case, git operations using HTTPS must be authenticated using the following set of credentials :

* **username** : your bitbucket account username (not the email address). You can find your username by navigating to your [Bitbucket personal settings](https://bitbucket.org/account/settings/) while logged in.
* **app password** : a user-based access token. This is not the same password you use to login in the UI. If you haven't already, you can [create a new app password](https://support.atlassian.com/bitbucket-cloud/docs/create-an-app-password/) under your account. To push to the repository, the app password needs to have at least **repo:write** scope.

So when you are prompted for the username and password, could you try providing the credentials as described above and let us know how it goes?

If you are still facing the issue, we kindly ask you to share a screenshot of the login windows you are seeing when executing the git push.

Thank you, [@Pentti Ristmeri](/t5/user/viewprofilepage/user-id/5369130) !

Patrik S


Tags: bitbucket-cloud

cloud
Clearing Bitbucket CAPTCHA
Asked by Srikanth Bheemunipallywar:

we are using bitbucket server for source code repository. more than 2k user are accessing. we want to identify and clear CAPTCHA of users on daily basis automatically for every 2hrs. How to achieve this


Answers:
author: Charlie Misonne
body: Hi!

Why do you want to do this? The captcha is there for a reason.

If users often get a captcha when they login they are probaly using wrong credentials somewhere (in a script or some tool for example). How to identify the failed logins has been described on <https://confluence.atlassian.com/bitbucketserverkb/how-to-configure-captcha-in-bitbucket-server-779171704.html>

If you really need to do this every 2 hours you can loop over all your users and perform the http following http request. You need to do it for every user.  

    curl --user <user_name>:<password> -X DELETE http://baseurl:7990/rest/api/1.0/admin/users/captcha?name=<user_name>

There is also a SQL statement but it seems like you need to restart Bitbucket each time.

Both approaches have been described on <https://confluence.atlassian.com/bitbucketserverkb/how-to-identify-and-reset-all-users-blocked-by-captcha-939513152.html>


Tags: bitbucket-server

server
how to read git graph in bitbucket commit history
Asked by Mohit Sharma:

Hi, I would like to understand how to read and interpret a git graph. See for example the following image. I have the following questions:

1. Does color have any meaning here like green is for master, red for develop etc etc or are they just there to ease readability?

2. Does the line on leftmost (in this case green one) represent the branch I have selected from thee dropdown menu?

![Screenshot 2023-11-21 at 11.47.36?AM.png](/t5/image/serverpage/image-id/292903i1DE94F3244499240/image-size/large?v=v2&px=999 "Screenshot 2023-11-21 at 11.47.36?AM.png")


Answers:
author: Patrik S
body: Hello [@Mohit Sharma](/t5/user/viewprofilepage/user-id/5369087) ,and welcome to the Community!

For your first questions about the colors, bitbucket walks through the list of commits in the repository and draws colors in this order: Green, Red, Blue, Teal, Yellow, Purple.

The branch with the most recent commit will start with green, and then it draws from there in commit order.

Based on that, for your second question, when you filter the commit list by a branch, only commits reachable from that branch will be presented, so the green line (the first color that is used to draw) will represent the commit parent history for the selected branch. Other colors will represent other branches.

You can also find further details on how the commit-graph is handled in [this answer to a similar question](https://community.atlassian.com/t5/Bitbucket-questions/How-to-Interpret-BitBucket-Cloud-Commits-graph/qaq-p/2506884#M98698).

Thank you, [@Mohit Sharma](/t5/user/viewprofilepage/user-id/5369087) !

Patrik S


Tags: bitbucket-cloud

cloud
Forge App Storage
Asked by Mbaye Hann:

Hello,   

I create a forge app for my repository to handle pull request events,  
i want to set some environment variables but when i use \`\`\`storage\`\`\` it's not working and i use command \`\`\`forge variables set\`\`\` and \`\`\` forge variables list\`\`\` i see my list of variables but i cannot get them in my app.  

Can someone help us please.

Regards


Answers:
author: Theodora Boudale
body: Hi [@Mbaye Hann](/t5/user/viewprofilepage/user-id/5204348),

In addition to Peter's answer, we have a community space dedicated to Bitbucket Cloud x Forge EAP:

* <https://community.atlassian.com/t5/Bitbucket-Cloud-x-Forge-EAP/gh-p/bitbucket-cloud-forge>

You can send a request to join this group and ask your question there.

For reference:

* <https://community.atlassian.com/t5/Bitbucket-articles/Announcing-the-start-of-the-Bitbucket-Cloud-x-Forge-EAP/ba-p/2488092>

Kind regards,  
Theodora

comments: author: Mbaye Hann
body: Hi [@Theodora Boudale](/t5/user/viewprofilepage/user-id/818086)

I already sent a request since November 17


author: Peter Van de Voorde
body: Hi [@Mbaye Hann](/t5/user/viewprofilepage/user-id/5204348) ,  

For these kind of questions I would highly recommend reaching out to the Ecosystem community at <https://community.developer.atlassian.com>   

They will probably be better equipped to help you.  

Cheers,  
Peter

comments: author: Mbaye Hann
body: Hi [@Peter Van de Voorde](/t5/user/viewprofilepage/user-id/781487)

okay got it thanks


Tags: bitbucket-cloud

cloud
pasting of pictures from clip board does not work. text works fine
Asked by peter_zwag:

regardless of the PC used, or browser, I cant paste pictures into bit-bucket.

text works fine. It makes BB unusable.


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@peter_zwag](/t5/user/viewprofilepage/user-id/5369016) ,

Bitbucket is based on git and mainly intended for source code (text). Where do you need to use pictures in Bitbucket?

comments: author: peter_zwag
body: I only need to use it in issues

I cant for example paste a picture here. (I have no idea if thats supported)

Here is an example of picutre in an issue


author: peter_zwag
body: ![2023-11-22_08-46-57.png](https://community.atlassian.com/t5/image/serverpage/image-id/293072i990D276E15280537/image-size/large?v=v2&px=999 "2023-11-22_08-46-57.png")


author: Theodora Boudale
body: Hi Peter,

We have a feature request for the ability to copy-paste images in our issue tracker:

* <https://jira.atlassian.com/browse/BCLOUD-18272>

The request was closed as a result of inactivity (no votes or comments for an extended period of time), so this suggestion didn't make it to the roadmap. However, you can leave your feedback there to express your interest, as our product managers continue to monitor even closed requests.

Kind regards,  
Theodora


author: peter_zwag
body: Thanks for your reply.

Im confused. The issue tracker has had this feature working fine for many years. Now its stopped working for me.


author: Theodora Boudale
body: Hi Peter,

Please allow me some time to check with the development team and I will get back to you on this.

Kind regards,  
Theodora


author: Patrik S
body: Hello [@peter_zwag](/t5/user/viewprofilepage/user-id/5369016) ,

We have confirmed with our development team this is a bug in the editor, and we have raised the following bug ticket in our public issue tracker :

* <https://jira.atlassian.com/browse/BCLOUD-22991>

I would suggest you to add your vote there, since this helps both developers and product managers to understand the impact. Also, make sure you add yourself as a watcher in case you want to receive first-hand updates from that ticket. Please note that all bug fixes are implemented with [this policy](http://%20[https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html]) in mind. Any updates will be posted in the bug ticket.

Thank you for reporting this to us!

Kind regards,

Patrik S


Tags: bitbucket-cloud

cloud
Determine which user owns a given SSH key
Asked by Joseph Lamoree:

I have an SSH key found on a host while performing an audit. It has permission to read/write to repositories. I would very much like to know which Bitbucket user is associated with this SSH key so I may offer security guidance.

Is there any way to figure out which Bitbucket user was identified based on the SSH key, and which permissions are in effect? I've added the \`LogLevel DEBUG\` option to \`\~/.ssh/config\` and I can see lots of interesting information, but not any message from Bitbucket about identity. I dunno, maybe the SSH protocol just doesn't afford arbitrary server content like this.


Answers:
author: Theodora Boudale
body: Hi Joseph!

I'm afraid that there is no way for users to determine where an SSH key has been added.

You can create a ticket with the support team and provide the public key. If this key is added to a user that is a member of a workspace you are an admin of, we can let you know which user this key belongs to.

You can create a ticket via <https://support.atlassian.com/contact/#/>, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of the workspace that is on a paid billing plan to proceed with ticket creation.

Please feel free to reach out if you have any questions!

Kind regards,  
Theodora

comments: author: Joseph Lamoree
body: Thank you for the information Theodora. I can understand why Bitbucket Security would be reluctant to disclose the authenticated user identity when an attacker has access to read/write to repositories, and might want additional information about the key upon which they've stumbled.

I'll keep the Atlassian support URL handy for the next time a mysterious SSH key is discovered being used to modify source code.


Tags: bitbucket-cloud

cloud

git

ssh
Require data in order to bill licensed users.
Asked by Dani Rubin:

We are running a Data Centre of Bitbucket on our infrastructure.

In order to bill the users, we are looking on the Postgres database for user details.

Users access Bitbucket via AD groups.

How does one find the existing users ?

I found the following tables:

* public cwd_app_licensed_user
* public cwd_app_licensing_dir_info
* public cwd_app_licensing

These tables are empty, and I am even unsure they are the correct tables.


Answers:
author: Reese
body: You're running your own "tenant" SaaS for Bitbucket SERVER??

comments: author: Dani Rubin
body: Yes, what's the problem with that ?


Tags: bitbucket-server

server
Failed to construct 'Request'
Asked by Admin Admin:

![Screenshot_20.jpg](/t5/image/serverpage/image-id/292738i8B55D5C7F52255F0/image-size/large?v=v2&px=999 "Screenshot_20.jpg")

I'm trying to get a list of projects in workspace and I get this error


Answers:
author: Theodora Boudale
body: Hi [@Admin Admin](/t5/user/viewprofilepage/user-id/5368462) and welcome to the community!

What URL do you see in the address bar on your browser when you get this error? Please replace any workspace IDs, project names etc with dummy values prior to sharing. I would just like to see the format of the URL. In case the URL includes a username, can you try removing it and loading the page again?

If the issue persists, could you please provide the following info:

1. Open **Developer tools** on your browser
2. Then, load the page that gives you this error
3. Afterwards, select the **Network** tab in **Developer tools** and look for any requests with 4xx or 5xx error
4. Then select each of these requests and click the **Headers** tab on the right panel
5. Do you see a field there named **x-sentry-id** or **sentry-id**? If so, could you please provide the value of this field?

Could you also please let me know:

* What kind of browser are you using and what version?
* Is the issue reproducible in an Incognito/Private window of his browser with all add-ons disabled?

Kind regards,  
Theodora


author: Peter Van de Voorde
body: Hi [@Admin Admin](/t5/user/viewprofilepage/user-id/5368462) ,  

Welcome to the Atlassian community.

<br />

Based on the limited amount of information you've provided I'm assuming you're trying to call a REST API endpoint using the wrong type of authentication.  

Take a look in the documentation on how to do this correctly: <https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/>  

Cheers,  
Peter


Tags: bitbucket-cloud

cloud