youngmon/atlassian-qna huggingface dataset:
Can we restrict access to Confluence that are not "licensed" users?
Asked by Mandi Chiancone:


Answers:
author: Rob Woodgate
body: Hi Amanda,

Go into the Permissions for the Space. Remove the "View" option for Anonymous Users.

The Atlassian instructions on changing space permissions are here: <https://confluence.atlassian.com/doc/assign-space-permissions-139460.html>


author: Rodney Hughes
body: I believe that by default, a new Space will not have Anonymous Users enabled i.e. only people with specific User accounts that have been granted access to the Space can see the Space.

i.e. it is a specific Administrators decision to add Anonymous Users to the set up of the Space


author: Mandi Chiancone
body: Hi Lorenzo,

Yes, we wold like to make our Confluence space private so that only registered users can access the specific space. I see there are "licensed users" and "anonymous users." We do not want the general public to access the space, however, we do want to restrict access to only those users that we approve.

Amanda


author: Lorenzo Bueno
body: Amanda, you're trying to make your Confluence open for not licensed users or closed? If both my suggestions are wrong, please let me know what is your intention.. thanks!


Tags: cloud

confluence-cloud
Where is my Confluence starting point?
Asked by Jon Chamberlin:

I installed the server based version of Confluence and now I can't find where to get started. All I see is the Confluence documentation.


Answers:
author: jing_hwa_cheok
body: Hi Jon,

<br />

If you have chosen the example site during the installation, you should be able to see some simple guide and introduction to the feature in the Confluence.   

For detail information, you can refer to the user and administrator guide for you Confluence version [here](https://confluence.atlassian.com/display/ALLDOC/Confluence+Documentation+Directory)

Regards,  
Jing Hwa


Tags: confluence-administration
Has anyone seen an empty first entry in the TOC macro?
Asked by Richard Ranft:

With Minimum Heading Level set to 1 and Heading 1 used I get an empty entry at the top of my TOC:  
lvl1.png

So, I check here...

min1.png

Then set Minimum Heading Level to 2, change my Heading 1 lines to Heading 2, and:

min2lvl2.png

All is right with the world.

Why?  
[](https://community.atlassian.com/t5/Confluence-questions/Has-anyone-seen-an-empty-first-entry-in-the-TOC-macro/qaq-p/81435?attachment-id=10171){#link_11900025f6ca47}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13714/1/min1.png){#display_11900025f6ca47_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Has-anyone-seen-an-empty-first-entry-in-the-TOC-macro/qaq-p/81435?attachment-id=10172){#link_11900025f6ca47_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13714/2/lvl1.png){#display_11900025f6ca47_2}  
[](https://community.atlassian.com/t5/Confluence-questions/Has-anyone-seen-an-empty-first-entry-in-the-TOC-macro/qaq-p/81435?attachment-id=10173){#link_11900025f6ca47_1}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/13714/3/min2lvl2.png){#display_11900025f6ca47_4}


Answers:
author: rsheaves
body: Ensure that the TOC macro itself does not have a style of H1 or H2 applied to it. Put the cursor immediately after the macro (on the same line) and apply Paragraph style.
Hi there! I would like to disable the PDF Export function, and I am the admin of our Confluence site, but I don't see the button 'disable' anywhere near the Confluence PDF Export Add-on. Can somebody help me? Thank you!
Asked by SamiraA:

*This question is in reference to Atlassian Documentation: [How to disable PDF Export for Pages or Spaces](https://confluence.atlassian.com/pages/viewpage.action?pageId=711361415)*

Ask your question here...


Answers:
author: Aleks Yenin (Polontech)
body: Hi Samira,

You can edit Space Permissions to grant or revoke the possibility of exporting.


Tags: cloud

documentation
Can I turn off mention emails for Confluence Cloud?
Asked by laura Burnett:

Hello, I am setting up a new project in Confluence Trial, and completing previous tasks and meeting notes is firing off emails to too many people.   

I've read that you can disable the mentions plugin, but the option doesn't show in the manage addons list:

<https://confluence.atlassian.com/conf54/confluence-user-s-guide/sharing-content/using-mentions>

[](https://confluence.atlassian.com/conf54/confluence-user-s-guide/sharing-content/using-mentions) <https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons>

[](https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons)<https://confluence.atlassian.com/display/UPM/Uninstalling+add-ons>   

image2016-10-13 14:18:0.png

I don't want to turn it off forever necessarily, but certainly during the initial set up of the space.  
[](https://community.atlassian.com/t5/Confluence-questions/Can-I-turn-off-mention-emails-for-Confluence-Cloud/qaq-p/88405?attachment-id=8614){#link_118644d95d6194}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/14894/1/image2016-10-13%2014%3A18%3A0.png){#display_118644d95d6194_0}


Answers:
author: Rob Woodgate
body: Based on the latest comment from Joshua Martin on the <https://confluence.atlassian.com/display/UPM/Disabling+and+enabling+add-ons> page, it looks like the documentation hasn't been updated for the Mention and other plugins.

There's also no way for individual users to turn off these notifications in their Profile \> Settings \> Email (unless anyone can correct me on that?), so the only viable workaround I can think of is to use names but not mentions. If you want to change them to mentions later you could use e.g. the # symbol before each name to make it easy to search for them.

But if you need to disable that plugin and no workaround will do, it looks like you'll need to contact Atlassian Support.


Tags: cloud

confluence-cloud
Upload-Automatization
Asked by Marcel Schwarze:

Hi,

I want Confluence to check a directory with PowerPoint-Presentations once a week.  
All new PowerPoint-Presentations should be uploaded automatically. For each presentation a new site should be created.

Is this possible? If yes, probably someone can give me a hint on how to do that.


Answers:
author: Nic Brough -Adaptavist-
body: You'll need to write code to do that - that's way outside the remit of what Confuence is generally for (although I can see uses for it, and it's a good idea). I would use ScriptRunnner for Confluence to do it I - I know it can do the scheduled jobs, create pages and attach files, and I'm pretty sure it can create a "site" (I'm hesitant because I don't know what you mean by that)
Unable to see (Force garbage collection) for Confluence ->System info->java VM Memory statistics->Memory Graph
Asked by Sindhu:

I want to clear GC for Confluence but Force garbage collection option is not available in Confluence but it's there for JIRA and Fisyeye.

Please suggest me on this.


Answers:
author: Daniel Ponzio
body: If you have Confluence pointing to a JDK, you can run the following:

```
sudo jcmd 38888 GC.run
```

(i) Where 38888 is the PID for Confluence

I've tried this out several times and it always triggers a full GC in my environment. Hope this helps! :)


author: Nic Brough -Adaptavist-
body: Confluence doesn't have the same sort of memory usage, the force GC option isn't as useful.

Rather than do it, could you explain why you think you want to force a GC run?


Tags: confluence-administration
>>> PageTree Search >>> Search through the whole space <<<
Asked by Francesco Borchetta:

Hi Everyone,

**Environment** ---\> Confluence 5.10.0 version \<---

**TARGET** ---\> I need a search function which search only in the current page and its child pages.

**PROBLEM** ---\> I have follow the documentation link <https://confluence.atlassian.com/doc/page-tree-search-macro-163938353.html> and I have put the macro in object (suggested in doc. link) under a specific page.   
Confluence should search a hierarchy of pages starting from a specified parent (root) page BUT unfortunately it is not so.

It returns the search results through the whole space.

Could you help me?

... Let me know if you need more info ...

Thanks to all.


Answers:
author: xpt
body: Try a different approach:

[search by labels](https://answers.atlassian.com/questions/39239275/is-there-a-smart-search-shortcut-for-search-by-labels) {#toc-hId-1849675580}
================================================================================================================================================
How do you get only those items with say Label A and Label B and not Label A, Label B AND Label A & B?
Asked by Todd Placher:

*This question is in reference to Atlassian Documentation: [Content Report Table Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=658736860)*

if i have pages w/ label A and label B and some w/ A \& B how do I get a report with just those that are A\&B. There doesn't seem to be a way to do that.


Answers:
author: Rob Woodgate
body: The filtering by labels in content reports uses the inclusive OR. This means that if your filter says Label A, Label B then Confluence will return all pages with "Label A OR Label B OR Both":

AorB.png

(An exclusive OR, which Confluence does NOT use, would return pages with "Label A OR Label B but NOT pages with Both").

To perform an AND - i.e. to return only pages with "Label A AND Label B" - you need to add a new filter line:

AandB.png

That will return those pages that have both "Label A AND Label B", in other words it won't return pages unless they have both of those labels.

[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-get-only-those-items-with-say-Label-A-and-Label-B-and/qaq-p/374432?attachment-id=485){#link_11864540b446b8}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63319/1/AandB.png){#display_11864540b446b8_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-do-you-get-only-those-items-with-say-Label-A-and-Label-B-and/qaq-p/374432?attachment-id=486){#link_11864540b446b8_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/63319/2/AorB.png){#display_11864540b446b8_2}


author: Milo Test
body: https://*you* .atlassian.net/wiki/label/*SpaceID* /*Label1* +*Label2*

Where:

you = your base URL

SpaceID = the space ID to search (can be deleted to search the entire site)

Label1, etc. = all the labels you want discovered, separated with a plus sign (+)


Tags: confluence-cloud

documentation
How to convert a HTML page to confluence?
Asked by Romain Xie:

*This question is in reference to Atlassian Documentation: [Import Content Into Confluence](https://confluence.atlassian.com/pages/viewpage.action?pageId=191141)*

Hi,

We have some HTML pages and PDF format which want to convert to confluence.

And then discuss it in Confluence with LINE COMMENT (I very very like it).

So, it be not a attachment.

I know I can Copy\&Paste contents in the confluence page, but I will lost all the format in the file.

How can I import it with the format and images background?

Thanks,

Romain


Answers:
author: Robert Massaioli _Atlassian_
body: You could try Confluence Pandoc Connect: <https://marketplace.atlassian.com/plugins/com.atlassian.confluence.pandocconnect/cloud/overview>


Tags: confluence-cloud

html

import
how to unlink multiple lines
Asked by Kyle Jang:


Answers:
author: Kyle Jang
body: Hi Stephen,

Thank you for your advice. Can you give me an example. I tried it and it didn't work.

Regards,


author: Stephen Deutsch
body: Hi Kyle,

Rather than unlinking them, perhaps you can prevent them from being turned into links in the first place.

1. Insert a code macro
2. Paste the URLs into the code macro
3. Select all the text again

4. Cut all content (Ctrl+X)
5. Paste into desired spot on page
6. (optional) The text will be in preformatted format, so you can change it to paragraph, if you wish.
7. Remove code macro

It's a little extra work, but it will prevent the FQDNs from being turned into links automatically.


author: Kyle Jang
body: If I copy multiple hostnames in form of FQDN, the wiki will turn them to the link.

For example,

a1.companyname.com

a2.companyname.com

...

and I want to unlink them at once. I can't, and I can only unlink one at a time.

Let me know if you have more questions.

Thank you,


author: Rodney Hughes
body: what do you mean?
Confluence: lost connection to jira user server
Asked by Rechnung:

I used JIRA as User Server for Confluence. By mistake, I deleted the user server's authentification for confluence (127.0.0.1). I do not know the password used by the initial configuration and do not have any access to the confluence application because of the mistake.

How can I restore/rebuild the connection to the user server?

regards,  
Florian


Answers:
author: Jonas Andersson
body: You can simply change it on the Jira-side:

Login into jira, click COG -\> User Management -\> On the left hand side, click "JIRA user server". You will see a list of JIRA user directories here. Edit the corresponding one, set a new password.

Next you need to change it on Confluence. As you have deleted the user authentication part, you might not be able to login here. In that case follow this article:

<https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html>

Once you have access to confluence again, enter the same password as you set in Jira. You should now be able to authenticate to confluence again.


author: Rechnung
body: Thank you for the quick response, it worked perfectly for me.

I reactivated the confluence admin as described in the link. Before i tried to set the pw for the userserver to admin (using the given hash), but this didn't work.
Is it possible to add graphics to page title for a Confluence page?
Asked by Mick Davidson:

Has anyone ever tried this?

I was thinking of doing it so that a set of docs that splits into three distinct areas can have their own subject matter logo. This would provide a visual indicator of which section a user was in.

We're running 5.9 server.

Cheers.


Answers:
author: Milo Test
body: Short answer: No

The page title is like the key term in the database, so it can't even contain URL reserved characters.

You can add something of a masthead just under the title to help differentiate the pages, but it wouldn't make any difference to the page tree in the sidebar.


author: Mick Davidson
body: Thanks Milo. :smile:


Tags: image

page

page-title
Restricted view pages and watching a space - clarification needed
Asked by Dave_Harrington:

If a user makes themselves a watcher of a space, do they get notifications regarding pages in the space for which they don't have viewing permissions?

A related question - which could be more important, based on the answer to the above - Is there a way to prevent a user from being able to watch a page and/or space?

Thanks.


Answers:
author: Rodney Hughes
body: Q1 if they are watching the entire Space but aren't included in the Page View Restrictions, they do not receive notifications about that View Restricted page

Q2 User's can select/deselect what Spaces and/or pages they watch. So no, you can't prevent them from doing either.

In any case, Confluence is a Knowledge Management System ... knowledge is only knowledge if people know when new knowledge has been created or old knowledge has been edited :smile:


Tags: confluence-administration
Maximum of 5 tasks instead of 10,20 or 40
Asked by Chris Textor:

*This question is in reference to Atlassian Documentation: [Task Report Macro](https://confluence.atlassian.com/pages/viewpage.action?pageId=590260009)*

I would like to show only the first 5 tasks. However, there is only a dropdown list for 10, 20 and 40 items. Is there a way to change this?


Answers:
author: Renee Lyons
body: No, there's no way to change this.


Tags: report

task
How can I move a lot of pages from the space root to the space tree?
Asked by Axel Meikies:

I imported txt.files in a space. Now they are in the spaceroot and I can't find them with the spacesearch neither I can see them in the sidebar. Can you please help me to move them to the home Directory?  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-move-a-lot-of-pages-from-the-space-root-to-the-space/qaq-p/25028?attachment-id=99){#link_118645b62ee721}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/4158/1/hc_308.png){#display_118645b62ee721_0}  
[](https://community.atlassian.com/t5/Confluence-questions/How-can-I-move-a-lot-of-pages-from-the-space-root-to-the-space/qaq-p/25028?attachment-id=100){#link_118645b62ee721_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/4158/2/hc_307.png){#display_118645b62ee721_2}


Answers:
author: Mathiyalagan
body: Please do the background re-index on post import process, it will fix the search result issue


author: Milo Test
body: Also, you will never see attachments in the sidebar and there is no "home directory."

To see a list of space attachments, create a page and add the **Space attachments** macro.

comments: author: Axel Meikies
body: Thank you for your quick Response but after importing the txt.files I've got pages and not attachments.

hc_307.png


author: Mathiyalagan
body: how page tree looks? is it attached with parent - child pages correctly?


author: Milo Test
body: Ah, so you actually created pages from txt files. I think your only option is to create a new page, then use the Reorder Pages tab (Seiten neu ordnen) to manually move each imported page to be under the newly created page.

It may sound like a lot of work, but it will go quicker than you think.


Tags: confluence-administration
External access to Confluence on-demand pages per link but avoid login and anonymous access
Asked by Ludwig Bayerl:

We are creating a web application and we want to maintain the documentation in Confluence for it (as it's a great tool).

So to keep it simple we currently have small help icons with a simple \<a href="TINY_CONFLUENCE_LINK"\> which opens Confluence via tiny URLs.in a new window - voil?, integrated documentation!

To achieve that we currently use the anonymous access fully restricted to 'readonly'.

Nevertheless this means in a cloud situation that everyone can visit the documentation who is aware of the link.

So we thought of using one dedicated user (= one of our paid accounts) which we would name 'readonly' or something like that.

This isn't as well not hard to achieve, BUT:

How can we manage that user 'readonly' doesn't need to login first when clicking on our link but we do that already in the background (so our frontend or backend is logging in for user 'readonly').

Is there any way to achieve that?


Answers:
author: Rob Woodgate
body: A user has to have a username and password unless they are anonymous. If you're using Confluence OnDemand (Confluence Cloud) then you won't be able to bypass this programmatically. If you need a logged in user, you'll have to use a hosted or self-hosted instance and do some hacking behind the scenes.

To avoid this problem, you could add "Anonymous" to a group, and only give that group access to see the documentation for the web application you're creating (<https://confluence.atlassian.com/cloud/manage-groups-744721627.html>). Other people could still see this documentation if they knew the URL, but it would be documentation that you're happy for users to see anyway.


Tags: cloud

confluence-cloud
Confluence @mentions to yourself not working
Asked by b.damen@obec.nl:

@mentions works for everyone but doesn't when I am using my own name. I don't receive an email when I am using myself with @Mentions. Can anyone help me if this is possible with Confluense? For the right information, this function is working well in Jira.


Answers:
author: Rodney Hughes
body: I am wondering (so may not be the definitive answer) if this is associated with your Watch email settings and the option for "Notify me of my own actions" .. so if you do need it, try turning that setting on and see what happens


author: Dave Bosman
body: Hi,

Why would you want to receive an email if you already mention yourself?

You know what you wrote, at least i hope :wink:

regards,

Dave


Tags: confluence-administration
determine if plugin is being used
Asked by Tanya Thorpe:


Answers:
author: Stephen Deutsch
body: If you are talking about a plugin that provides macros and you want to see if they are being used in pages, you have two options, depending on which version of Confluence you have:

If you have 5.10 or higher, then you can use the "Macro Usage" section of the "General Configuration" options to see which macros are being used and how often.

If you are running a version less than 5.10, then you need to figure out which macros of a plugin are able to be embedded in a page (by looking at the modules in the add-on screen) and then you'll need to search for it.

The syntax is as follows: macroName: xxxxx, where xxxx is the name of the macro. For example for the Viewtracker macro, the main macro name is viewtracker, so to find it you can search for

macroName: viewtracker

You can also include a wildcard \* character, so you can find all macros starting with "view" by searching for

macroName: view\*
Edit in Office not working
Asked by Igor Totic:

Hello,

When certain users try edit in office they get an error that the "Address is not recognized". They do a Firefox refresh and it works only one time after refresh. Do you have any idea that this problem could be?

Thanks,

Igor


Answers:
author: Igor Totic
body: Hi,

This issue happens on a fresh install of Firefox with the plugins updated. The logs don't show anything out of the ordinary.


author: darrenpegg
body: Or check the logs in confluence or the developer tools within the browser to see if anything obvious appears..


author: darrenpegg
body: Maybe try disabling any installed addons in firefox.. or update them via the plugins section..
Solution with page break during export to pdf when there are tables on pages
Asked by Pavel Potcheptsov:

[Existing solution](https://confluence.atlassian.com/confkb/how-to-create-a-page-break-function-in-confluence-to-control-pagination-in-pdf-exports-735943076.html) doesn't help when there is at least one table on the text following Page_Break macro.

See attached images for example.

page_break1.png

page_break2.png  
[](https://community.atlassian.com/t5/Confluence-questions/Solution-with-page-break-during-export-to-pdf-when-there-are/qaq-p/450418?attachment-id=6248){#link_1190023ada8c17}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76211/1/page_break1.png){#display_1190023ada8c17_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Solution-with-page-break-during-export-to-pdf-when-there-are/qaq-p/450418?attachment-id=6249){#link_1190023ada8c17_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76211/2/page_break2.png){#display_1190023ada8c17_2}


Answers:
author: Milo Test
body: Why use a user macro? It works fine for me with just a div macro with an inline style:

image2016-10-12 8:49:50.png

image2016-10-12 8:48:55.png  
[](https://community.atlassian.com/t5/Confluence-questions/Solution-with-page-break-during-export-to-pdf-when-there-are/qaq-p/450418?attachment-id=751){#link_1190023fdd3f6d}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76212/1/image2016-10-12%208%3A48%3A55.png){#display_1190023fdd3f6d_0}  
[](https://community.atlassian.com/t5/Confluence-questions/Solution-with-page-break-during-export-to-pdf-when-there-are/qaq-p/450418?attachment-id=752){#link_1190023fdd3f6d_0}  
[](/tnckb94959/attachments/tnckb94959/confluence-questions/76212/2/image2016-10-12%208%3A49%3A50.png){#display_1190023fdd3f6d_2}

comments: author: Pavel Potcheptsov
body: I don't have div macro. What is your Confluence version?


author: Milo Test
body: It's part of the free [Content Formatting for Confluence](https://marketplace.atlassian.com/plugins/com.adaptavist.confluence.contentFormattingMacros/cloud/overview) from Adaptavist (installed by default in Confluence Cloud).


Tags: confluence-administration