youngmon/atlassian-qna huggingface dataset:
copying images to confluence
Asked by paul van hummelen:

I used to be able to copy any picture in confluence.

Now, nothing is accepted by confluence anymore, that includes Excel plots, computer screen shots, images from a website, an excel plot that was copied in powerpoint as JPG and then copied to confluence.

the only thing that works is downloading or saving an image as JPG.file and then upload image in confluence.

I am getting desperate.


Answers:
author: Hugo Hermans
body: Well, it doesn't work in Edge either. Unless I paste/copy the bitmap in Irfanview. So my workflow is:

- from e.g. Onenote, I copy the bitmap

- in Irfanview, I paste the bitmap

- in Irfanview, I copy the bitmap

- in Confluence using Edge, I now can paste the bitmap.

Not a happy flow, since I'm moving a lot of pages with a lot of bitmaps from onenote into confluence ?


author: Owen Wallis
body: Hi [@paul van hummelen](/t5/user/viewprofilepage/user-id/4786032)

I've not seen any other reports of this issue. May be something unique on your instance, perhaps something with the admin settings.

If you're able to talk on the Sydney timezone feel free to find a time with me next week and we can try and figure it out together: <https://calendly.com/owallis>

Failing that I'd recommend reaching out to our support folks so they can take a look at your Confluence instance.


author: Ollie Guan
body: Hi [@paul van hummelen](/t5/user/viewprofilepage/user-id/4786032) ,

What kind of browser? If it is Chrome, it is recommended to test after upgrading to the latest version.

comments: author: paul van hummelen
body: Hi Ollie,

i am using Chrome Version 98.0.4758.102 (Official Build) (64-bit)

thank you for replying

paul


author: Ollie Guan
body: what about other browsers?such as edge,firefox.


author: paul van hummelen
body: Just checked. I works in Firefox!!!

not in Chrome


author: paul van hummelen
body: It works in Firefox!!!


author: Ollie Guan
body: I'm not sure, maybe it's a bug in the current Chrome version or something is disabled in the Chrome local settings.


Tags: confluence-server

server
Tracking feedback
Asked by Michael Monteverdi:

Is there a way that I can send someone a link to review a document, and know whether or not they reviewed it? Can I then also close out that file, like after 5 days if they have not reviewed it?

Thank you

Michael


Answers:
author: Andy Gladstone
body: [@Michael Monteverdi](/t5/user/viewprofilepage/user-id/4785965) Welcome to Confluence!

I assume you are referring to sending a page link to someone to review. In that case, you would need to make sure they have view (and comment if you'd like them to add comments) permissions on that page.

Regarding tracking the feedback, you would be alerted anytime a comment is made on the page. However, since you wanted this to be time bound, I would suggest using the Action Item macro to assign a task to the user you want to provide the feedback so they will have a trackable task.

I hope this helps!

comments: author: Michael Monteverdi
body: It does and it does not.

Part 1.

Let's say I send you a link to review, I want to know if you clicked it and read it, or was the email just blown off.

Part 2

Is there a way that after 5 days that link is now disabled, and no one has access to that original file but me.


author: Andy Gladstone
body: Unfortunately the use cases you propose are not available out of the box with Confluence. There may be an App in the Marketplace that can accomplish this, but I am not familiar with one.
I am doing a confluence migration with the file encrypted(Export is encrypted)
Asked by Aravind Koushik Gobburu:

I am doing a confluence migration. As the user said that data in the space is confidential he will encrypt it. So when i tried to import the confluence space it is throwing the error as follows.

* Error unzipping file (This may be due to a large zip file): encrypted ZIP entry not supported![Screenshot 2022-03-02 225355.png](https://community.atlassian.com/t5/image/serverpage/image-id/186090i275A42B739BB6FE4/image-size/large?v=v2&px=999 "Screenshot 2022-03-02 225355.png")
* My doubt is that is confluence not supporting encrypted import or is there any other error.


Answers:
author: Dave Theodore [Coyote Creek Consulting]
body: You can only use unencrypted zip format.


Tags: confluence-server

server
How can I track who moves a page in my Confluence space?
Asked by Patrick Burke:

How can I track who moves a page in my Confluence space?

There is no mention in version-history if I were to make Folder 1 a sub-folder of Folder 2.


Answers:
author: Kishan Sharma
body: Hi [@Patrick Burke](/t5/user/viewprofilepage/user-id/4785901)

Welcome to the Atlassian Community!

Currently it is not possible to track page movements in confluence cloud. There is already a feature suggestion raised with Atlassian on this - [Movement of a page should be recorded in page history](https://jira.atlassian.com/browse/CONFCLOUD-27103)

I would suggest you to vote for this suggestion and watch it for future updates.


Tags: cloud

confluence-cloud
Business class details
Asked by Niloufar Nasseri:

Hi,

I have a quick question :

In the business class,

Could we just give someone, the permission to just creat a card and put all the information needed; and once the card created it can't be modifed, deleted or moved by the person (she/he will just be a viewer.)

Thanks


Answers:
author: Michael Pryor
body: Not really. You could use the email to board feature to let people create cards via email and then they wouldn't have access to the board to change anything.

comments: author: Niloufar Nasseri
body: Thank you for the answer.
Is Trello GDPR (DSGVO) compliant
Asked by j.riedner:

After the judgment of the EUGH in Germany and the void of the Privacy Shield - do I as a company have to act now? And what do i have to do to use Trello as usual?

Thanks


Answers:
author: Torben_trello
body: Trello as well as other Atlassian products are EU GDPR compliant. For Trello, see some additional information here: <https://help.trello.com/article/1118-trello-and-gdpr-our-commitment-to-data-privacy>

In regards to your own compliance as a company, when using Trello - you will need to check with your legal counsel or DPO. If you need a DPA, for example - we can provide one via <https://www.atlassian.com/legal/data-processing-addendum>
How do I get the repeat card power up to work on the Free subscription?
Asked by reception:

I have enabled the power up but I'm not seeing a "repeat' option on the cards. The subscription details say you get one free power up per board.


Answers:
author: Torben_trello
body: Yes, using the free version you can enable up to one Power-Up per board. In regards to the Card Repeater, could you check if you observe the same in a different browser or on a different board? If that does not help, feel free to reach out to trello.com/contact with a screenshot of what you see and a board link, so we can take a look.
Angemeldet bleiben
Asked by Susann Franke:

Hallo,

ich benutze Trello und logge mich seit einiger Zeit nun mit Atlassian bei Trello ein. Vor kurzem habe ich meinen Rechner neu installiert und seit dem muss ich mich nach jedem Neustart bei Trello (bzw. bei Atlassian) neu anmelden, damit ich meine Trellokarten sehe.

Gibt es irgendwo eine Einstellm?glichkeit damit man gleich angemeldet bleibt? Das w?rde mir sehr weiterhelfen.

Gru?, Susann


Answers:
author: Fabienne Gerhard
body: Hallo Susann,

willkommen in unserer wunderbaren Community.

Schau doch mal in deinem Browser wie deine Cookie Einstellungen sind. Werden die Cookies beim abmelden immer wieder gel?scht wird man auch immer wieder abgemeldet.

Ich melde mich bei meinen zwei Accounts ebenfalls ?ber meine Atlassian Accounts an und bleibe angemeldet bis ich mich abmelde. (Ausnahme - ich l?sche die Cookies)

Ich hoffe ich konnte dir weiterhelfen. Ansonsten melde dich gerne nochmal ?

comments: author: Susann Franke
body: Vielen Dank, Fabienne Gerhard. Das war ein hilfreicher Hinweis.


Tags: login
some updates from my team are not saving
Asked by Joel Morgan:

We use Chrome and/or the desktop Trello app. I have 8 team members each with their own board and cards for each client of theirs. I then have 5 support staff that access and support each board. Some of the work from a few team members is not saving, but this issue is irregular. The following day the work they did is 'missing' on occassion.  

We all work remotely.  

Has anyone else seen this type of issue or have suggestions for solutions? Thank you


Answers:
author: Torben_trello
body: Any chance those users are not saving/submitting changes? You could review the activity to see if the changes has been submitted.

Feel free to reach out with an example of when the issue occurs to trello.com/contact and our support team can take a closer look.

comments: author: Joel Morgan
body: I assume they are - but can not confirm.  
How do I review the activity?  
Thank you


author: Ignacio Galvez
body: [@Torben_trello](/t5/user/viewprofilepage/user-id/1124444) Are you able to provide the steps on how to review activity? My team is experiencing this same issue in Jira and it's causing double the work. I'd appreciate any tips. Thank you


Tags: save
How can I view a checklist for a card?
Asked by Mr Paul Drew:

I'm new to Trello and at first thought it was great but this seems to be a big problem. I want to be able to see my checklists on each card when in board view. I've tried the "Next Steps" Chrome extension but it doesn't seem to work at all. Any help would be appreciated. If it can't be solved I'm afraid I will have to cancel my membership of Trello.


Answers:
author: Torben_trello
body: Natively that option is not available in Trello. We do show the current status of a checklist on the front of the card, however in order to see the actual checklist the relevant card needs to be opened.

The extension you are mentioning is a 3rd party development and not offered by Trello. If you run into any issues using that extension, please reach out to the developer for support: <https://chrome.google.com/webstore/detail/next-step-for-trello/iajhmklhilkjgabejjemfbhmclgnmamf?hl=en>

comments: author: Mr Paul Drew
body: OK Thanks for the response.


Tags: checklist
Butler Question
Asked by Hamal Fiallo:

Hello,

I used ButtlerBot, now I read is not available.  
However i would like to see if there any way I can trigger the next command:

For Example:

''After addin a label blue to the ccard, copy/move the card to the list with the same name of the card''

This was very helpful for me,

Please let me know,

Regards,  
Hamal Fiallo


Answers:
author: Vongsawat
body: ButlerBot got acquired by Trello, and you have access to the native version in the top right of your board.  

You can make a Rule where: When the blue label is added to a card, copy/move the card to the top of list {cardname}.  

You can find other such variables [here](https://help.trello.com/article/1157-variables)


Tags: butler
What's a good way to create a page for clients to see statuses on Trello cards?
Asked by Harout360:

I have a small business for which I've started using Trello cards to track individual orders from clients. Some of my clients have multiple orders across the board in different states. I want to create give them some sort of simple webpage where they can:

* See all the cards for their orders with the current status for each.
* Ability to make comments on the cards.
* Create new cards using a form. (Maybe Google Forms)

I've been going through some of what Zapier has for Trello integrations but I haven't found anything great yet. I can think of three possible options to achieve this: create my own website that talks to Trello API's, find a way to do this purely through Trello, or find another third-party service that I can connect my Trello account to.

Thanks


Answers:
author: mustafa sener _Hipporello_
body: Hi [@Harout360](/t5/user/viewprofilepage/user-id/4049127)

You can use Hipporello for this purpose. With Hipporello you can enable your clients to create cards via online forms which you can build with Hipporello and create cards via emails. Once the card is created you can further communicate with your customer via Trello card. Hipporello tracks your customer and lets you know if they opened received a notification or not.

Clients can follow the status of the card via the service desk portal provided by Hipporello. And they further communicate you from service desk portal for same issue.

Hiporello also enables you to add automation to your form submissions like sending an email right after card is created or archived.

You can see all the details about Hipporello from our website

<https://www.hipporello.com>

and

<https://trello.com/power-ups/5dd670e21b2a8973687ca15a>


author: Antonio Panea
body: Hi [@Harout360](/t5/user/viewprofilepage/user-id/4049127) ,

thanks for reaching out! You should try Crmble Power-Up:

<https://trello.com/power-ups/5e5e8b4b55a4ea5fedc0dafa/crmble>

it fits everything you are looking for!

if you have any question just let me know.

Cheers!

Toni


Tags: integration

jira-work-management

zapier
Email notifications are being sent to a group email in Outlook when I add a card in a private board
Asked by Clifford Bunten:

I have a private GSD board in Trello. I had previously linked my Microsoft Teams account to Trello so that I can add a channel in teams for viewing particular Trello boards.

I have a private board I use to keep track of my own tasks that is not shared with any team or group.

When I add a card or conduct any activity on this board - an email notification is sent to a group email inbox in Outlook - how the hell is that happening? I have never associated this email alias with anything in Trello.

What is it about Private Board that is so hard to understand - if I wanted this shared with a team - I would add it to a team board!


Answers:
author: Clifford Bunten
body: Will send you a copy of the email. The address the notification is being sent to is NOT the email address I have registered in Trello. Nor does the group email address have any access to the board that is sending notifications to it. It has not been authorised in Teams, Onedrive or any other third-party app that I can see.

Have sent a copy of the email.


author: Torben_trello
body: Trello will only send email notifications to the email we have on file im your account. Any chance you have group email registered in your account? That would then cause notification emails to be sent to that address.

Another option, I could think of is using of a 3rd party tool. Those can provide emails too and you may have forgotten about those still being set up or authorized in your account. Can you send us an example of the email that was sent to the group via trello.com/contact so we can take a look?

Thanks for your efforts.

comments: author: Oree Azriel
body: hey,

we have encountering the same issue and cannot find any answer or option that matches what you guys described.

our emails are being received from our outlook group address "TopNetsuite@ramdor.co.il" on behalf of Trello and To the group mentioned.

we couldn't find any settingor reference for this address on trello

@Torban_trello

can you please assist?

thanks in advance

Oree


Tags: board

email

privacy
How to unarchive cards by label
Asked by Raegan Fordemwalt:

It's possible to archive all cards with a certain label, but how do I unarchive those cards? I've only seen unarchiving lists, but I only want to do the certain cards.

(I can use both Legacy Bot and the Power Up with unlimited commands, so anything you can think of is helpful.)


Answers:
author: Vongsawat
body: A janky work-around going forward may be to, instead of archiving cards, to move them to a separate Board just for housing "archived" cards instead.  

That way you could Collect all cards on that board on to a checklist, filtered by label. Then do a For Each on the checklist to move them back to their original board.  

Though I suppose you'd need to somehow store which list they came from, so {triggercardpreviouslistname} should come in handy.  

Would be of no help for already archived cards though.
Why can't I log in?
Asked by Lee:

For the past two days, whenever I try logging in to Trello, the page just doesn't load.

I tried creating a new browser profile, with identical settings and add-ons installed, and it works on the test profile, but not on my regular profile. (This includes when I clear my cache and cookies.)

Does anyone know why? Have there been reports of things not working over the past two days?

(By the way, it's annoying that you can't copy and paste text in this forum! I had already written this question and had to re-type it because pasting isn't allowed)

I'm using Firefox 79 on Win7 x64.


Answers:
author: Lee
body: OK, after a LOT of testing, I finally found the answer.

In Firefox, I have this privacy setting enabled:
> network.http.referer.spoofsource

This setting stops Trello from working!

I'm going to report this as a bug, but until they fix it I either have to not use Trello, or disable this setting when I want to log in!


author: lliehu
body: I'm not sure if it's the same problem or not, but I have had problems with Trello not loading after I have logged in. So, logging in technically works, but actually using Trello is not really possible because the page does not load.

I have traced this problem to the service worker that trello.com registers on first load. During subsequent loads, the following errors are displayed in console:

![Screenshot_20200813_225438.png](https://community.atlassian.com/t5/image/serverpage/image-id/106625i76418473407E58AC/image-size/large?v=v2&px=999 "Screenshot_20200813_225438.png")

Using private window helps because the service worker will not be used. According to technical documentation about service workers: "In Firefox, Service Worker APIs are also hidden and cannot be used when the user is in private browsing mode." (Source: <https://developer.mozilla.org/en-US/docs/Web/API/Service_Worker_API>)

It would be great to have a real solution to this and not need to work around with private browsing or disabling service workers completely.

Tested with Firefox 79 and Firefox 81.0a1 (2020-08-13) on Arch Linux.

(By the way, copying and pasting here works for me.)

comments: author: Lee
body: Lliehu, THANK YOU!

You really have identified the problem here! As you said, I can log in, it's just loading the page that's the issue. Sometimes I could see my board, but when I click on the cards it would stop responding.

I've just tried your suggestion of using a Private Window, and it works!

I don't really understand the technicalities of what's going on here, but I would like to report this/send feedback to Trello. Can you tell me what I should say to them?

Thanks again :-)


author: lliehu
body: I don't have anything new to add to my answer, so I think forwarding that would be good, plus what you think are relevant bits of our conversation.
When adding a card to the calendar power up, how can I determine which list it is added to?
Asked by Jerry Bixman:

When I add a card to the calendar power up, the card is then added to a list in trello on the board. I would like it to be added to a particular list, how can that be done?


Answers:
author: Torben_trello
body: Hi Jerry,

When adding a card from the Calendar View, we'd expect you to have the option to select a list and a position when creating a card. I have included a screenshot for reference:

![CleanShot 2020-08-14 at 12.09.03@2x.png](https://community.atlassian.com/t5/image/serverpage/image-id/106703iB321F61B1B1AC734/image-dimensions/205x146?v=v2 "CleanShot 2020-08-14 at 12.09.03@2x.png")

Do you see that on your end?

comments: author: Jerry Bixman
body: Thank you for the reply, I did not look closely enough on the card to notice the option.
disable add card button on certain lists
Asked by Carla Ruhl:

I want all cards to be created in a particular list, so these are reviewed before changing list (status). It would be helpful to avoid creating a card in any list other than the one particular list.  
Can the button "add card" at the bottom of a list be disabled?


Answers:
author: Vongsawat
body: Slightly modified from Raegan's answer. As I'm guessing creating from templates is seen as just making a copy by Butler.  

When a card without the \<exception1\> label and without the \<exception2\> label is added to a board, move the card to the top of list "One Particular List"  

You can also use a chrome extension to overwrite the css, though you'd need to enforce it on all the team members. Only recently found out that Pro for Trello extension has this option, but I've been using the more generic StyleBot to mess with the css so far. Its not watertight as, if you go first enter the board via a card url it won't kick in, only when you enter via the board url or refresh while on the board.  

Haven't tested (just messing with Chrome Inspect tool) but this should work maybe?  
.card-composer-container{ display: none }

comments: author: Carla Ruhl
body: thx for the information.  
I'm going to just "live with it".


author: Vongsawat
body: First part of the answer still stands of course, the chrome extension stuff was just extra


author: Raegan Fordemwalt
body: when a card is created in the board, move the card to the top of list "One Particular List"

This will move any card not created in the list you want to the other list

comments: author: Carla Ruhl
body: The "create" does not work with cards created from templates, which is what I want to enforce.  
Also, I already have rules that when cards are added with certain "tags", these are moved to certain lists.


Tags: card

list
Images aren't showing when I go to print card
Asked by aklinedinst:

Why are images showing when printing card?


Answers:
author: Soumyadeep Mandal
body: Hi [@aklinedinst](/t5/user/viewprofilepage/user-id/4048849) ,

Welcome to the community!

Follow this article: <https://help.trello.com/article/812-printing-in-trello>
How to see enhanced checklist dates on Android Calendar
Asked by Carol Rose:

Hi Community -

I'm thrilled with the ability to set date and time on the checklist items in the enhanced checklists.

While I can see the checklist items on the appropriate date on the calendar in the windows app and the Trello site on my windows laptop, I can't get that level of specificity on the calendar on my android device.

On my Android, I can only see the due dates for cards. Am I missing something? A trick? An app update?

This information is as important, if not more, to my workflow on my mobile as it is on my laptop... Any suggestions? TIA :)


Answers:
author: Matthias
body: I am looking for the exact same issue !


Tags: android

calendar

checklist