I'm getting an error when accessing "Project Pages"
Asked by Lilia De Lillo:

#### Following error message gets displayed when accessing "Project Pages"
We can't display project pages right now {#toc-hId--513806072}

[Contact support](https://support.atlassian.com/contact/) if refreshing doesn't fix things.  

<br />

is there an issue right now with confluence? does everyone else have the same issue?   
see screenshot below:  
![Bildschirmfoto 2021-09-28 um 15.23.47.png](https://community.atlassian.com/t5/image/serverpage/image-id/162512i7C0CAC30655928E2/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-09-28 um 15.23.47.png")


Answers:
author: iDa Khoshvaght
body: At this time, the **pages** feature is not available within Jira Work Management projects for **users that only have a JSM license.**

To Access Project **Pages** , the User Should Have At least One Access to **Jira Software (JSW)** or **Jira Work Management (JWM)**.

We have an open feature request to [Allow users with only Jira Service Management license to access the "Pages" feature - JWMCLOUD-275](https://jira.atlassian.com/browse/JWMCLOUD-275), but it's currently in the gathering interest stage.

### **Resolution:** {#toc-hId-1976620149}

To fix the issue, you can use a trial of JWM.

![JWM.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/224774i010F82A269F4585A/image-size/large?v=v2&px=999 "JWM.jpg")

FYI: If a user already has a Jira Software or Jira Service Management license, Jira Work Management can be used for**free** . ([Reference](https://www.atlassian.com/licensing/jira-core))


author: Suvradip Paul
body: Hi [@Lilia De Lillo](/t5/user/viewprofilepage/user-id/4576759) ,

Thanks for posting and welcome to the community.

I just checked [Confluence Status](https://confluence.status.atlassian.com/) and it's working fine and nothing reported for today. I have also checked my personal confluence instance and it's working fine.

Could you please check with Support as suggested above ?

Cheers

Suvradip

comments: author: Lilia De Lillo
body: Hi [@Suvradip Paul](/t5/user/viewprofilepage/user-id/4461672)   

thank you for your prompt answer.  

is there any other way to contact support? All I was able to do when clicking on contact support was to either post something here or read through documents...  

![Bildschirmfoto 2021-09-28 um 15.59.53.png](https://community.atlassian.com/t5/image/serverpage/image-id/162529iE573F40BB7C24DC3/image-size/large?v=v2&px=999 "Bildschirmfoto 2021-09-28 um 15.59.53.png")


author: Kishan Sharma
body: Welcome to the Atlassian Community [@Lilia De Lillo](/t5/user/viewprofilepage/user-id/4576759) This is working fine for me too as Suvradip mentioned. If you are on free plan, you are not entitled for support but can post here in the community for help. Maybe you can try turning off the feature in Project Settings -\> Features -\> Pages and turn it on again to see if that make any difference in your case.


author: Digidiom
body: I have same error, and It doesn't work for me?


author: Keith O_Conor
body: \[removed - made it an Answer instead of a reply\]


author: Keith O_Conor
body: A group I set up had the same problem, and I was able to fix it by giving them the 'Blog / Add' permission on Confluence! Doesn't make any sense, so I assume it's a bug.


Tags: cloud

confluence-cloud