youngmon/atlassian-qna huggingface dataset:
Cloud Migration Assistant - How to resolve invalid email addresses for Atlassian plugins
Asked by Gene Lee:

Running the Cloud Migration Assistant for a test migration, and running into invalid email address errors for Jira Autowatch, Tempo, and Timesheets.

Need assistance with resolving the following email addresses: com.atlassian.addon.connect.jirautowatch@connect.atlassian.com, io.temp.jira@connect.atlassian.com, is.irigo.jira.tempo-plugin@connect.atlassian.com


Answers:
author: Pramodh M
body: [@Gene Lee](/t5/user/viewprofilepage/user-id/4697845)

Welcome to the Community!!

Change the email address to something with a temporary email address as example@domain.com.

You could change the email directly in the User directory identifying the user or DB

Let me know if it works

Thanks,  
Pramodh


Tags: cloud-migration-assistant

confluence-server

server
My Confluence macros lost the edit (pencil) icon.
Asked by Roman_Bozeman:

My Confluence macros are not displaying the edit icon. I can add the macros to a Confluence page but the only functionality is the narrow/ wide screen icons to adjust the width displayed on the page. This is strange because the edit (pencil) icon was there. I tried deleting/ uninstalling the apps and recreating them. I am downloading the example apps. I know some macros do not have the edit capability. But the examples that do have this function are not displaying the edit icon.

It may or may not be related, but my apps also stopped showing up in the manage apps page.

I am following the tutorials just like before. What happened???


Answers:
author: kuldeep Singh
body: [@Roman_Bozeman](/t5/user/viewprofilepage/user-id/4022315)

Please share the Macro name or plugin link.

Thanks.

comments: author: Mikko Soukka
body: This was a old question without an answer, i have the same problem.   

The Macro i try to edit is "Change History" macro, but no "pencil" icon. I have full rights to the space.


Tags: cloud

confluence-cloud

forge
JIRA Macro
Asked by Dave Symonds:

We have users with Confluence access but not JIRA. Through an issue collector they can request work to be done - I wanted to present the issues they raised on Confluence - using the JRIA macro with a filter - I have set the filter view access to anyone.

It looks like they cant view the rows? They don't present. I was hoping they would present but not allow them to utilize the hyperlink into the issue itself.

They are viewable by those with JIRA access. Is there anyway to present this sort of JIRA summary to non JIRA users?


Answers:
author: Rina Nir
body: [@Dave Symonds](/t5/user/viewprofilepage/user-id/4617754)   
This App [Jira Snapshots - Time Stamped Exports Into Confluence](https://marketplace.atlassian.com/apps/1225123/jira-snapshots-time-stamped-exports-into-confluence?hosting=cloud&tab=overview) resolves the issue. Jira data is retrieved using a designated user (configured by admin) and copied into Confluence. Any Confluence users with VIEW access the page see precisely the same data.

Full disclosure: I am the CO of RadBee, the vendor behind this App.

I hope this helps,

Rina

comments: author: Dave Symonds
body: Cheers - it would be cheaper to just give them licences. If I wanted to buy something of market place I would have


author: Pramodh M
body: Hi [@Dave Symonds](/t5/user/viewprofilepage/user-id/4617754)

If they need to see the issues, they should have access to Jira which consumes license

Thanks,

Pramodh

comments: author: Dave Symonds
body: Ok - I am going to use a share to google sheets using the filter and then use JIRA Cloud for Google sheets to try and get around that. I dont want to be paying a license fee for someone who may or may not even look the the data. Already paying too much for a crap product

Thanks


author: Pramodh M
body: Here's a workaround

<https://community.atlassian.com/t5/Confluence-questions/Show-Jira-Issues-in-Confluence-Page-for-non-Jira-users/qaq-p/1529445>


author: Dave Symonds
body: Not really - I am currently looking at the Jira cloud for sheets but thats not connecting for me - - apparently a known bug


Tags: cloud

confluence-cloud

jira

macro
Adding styling like borders/ background color to various types of macro panels (code snippets etc)
Asked by JR:

I've been tasked to add borders to the content of our team's confluence page but not globally

**How do I add borders to specific macros on the page?**

It is mostly code snippets, powerpoint and photos. I'm in editing mode and click on the code snippet macro for example and the only options it gives me are select language, copy and remove.

I know it is possible to edit CSS styling as a system administrator and they should be able to grant CSS styling permission but how do I know who this person is-- is it listed on the page somewhere?


Answers:
author: Pramodh M
body: [@Jory A Richards](/t5/user/viewprofilepage/user-id/4756085)

Welcome to the Community!!

Customizations to macros on having borders on the page is not possible

You can do it so by adding sections and columns

You could possibly think of having an add-on to customize the pages to your needs

<https://support.atlassian.com/confluence-cloud/docs/install-a-theme>

Thanks

comments: author: JR
body: Thank you for the response. It's definitely not ideal to go with the third part plugin route-- I will probably suggest it to the team... Would you happen to know what this documentation( <https://confluence.atlassian.com/doc/basic-styling-tutorial-170000548.html> ) is referring to? It talks about editing the CSS without a plugin.
Single Sourcing
Asked by Ben:

I want to use single sourcing in confluence pages. For example, I have content on one page, which I want to use, in another.  

I know of the Excerpt Include macro, but this is limited to one per page. and we will need more than one use on a page.

Does a solution exist?


Answers:
author: Pramodh M
body: Hi [@Ben Posnasky](/t5/user/viewprofilepage/user-id/1536351)

It does work if you include multiple excerpt macros

Please find the reference here

<https://community.atlassian.com/t5/Confluence-articles/Insert-multiple-excerpts-from-the-same-page/ba-p/1847318>

Let me know if you have any queries

Thanks,

Pramodh

comments: author: Ben
body: This is great thank you!  

One question. It seems to only work within the same space. Is there an update, to work across multiple spaces within an organization?  

Also it would be great if a list of available Exceprt names were displayed.


author: Pramodh M
body: [@Ben Posnasky](/t5/user/viewprofilepage/user-id/1536351)

The Format to include the excerpts from other Spaces is

SpaceKey:PageName

**For Example - JS:Page 1**

Excerpts names need to be manually tracked as of now, but there are add-ons that track this data

(<https://community.atlassian.com/t5/Confluence-questions/Create-a-master-list-of-excerpts/qaq-p/1813017>)

Let me know if you have any queries

Thanks


author: Katerina Kovriga {Stiltsoft}
body: Hi [@Ben Posnasky](/t5/user/viewprofilepage/user-id/1536351) ,

The thread given by [@Pramodh M](/t5/user/viewprofilepage/user-id/3691224) concerns our [Table Filter and Charts for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-and-charts-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community) app and its [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/display/public/TFAC/How+to+use+Table+Excerpt+and+Table+Excerpt+Include+macros?utm_source=atl_community) macros.

These macros allow you to search for excerpts within multiple spaces as well.


author: Matt Reiner [K15t]
body: Hey [@Ben Posnasky](/t5/user/viewprofilepage/user-id/1536351)

The Page Include macro also has some benefits, as you can organize your content into an Inclusion Library. This can be nice for content that will be updated frequently.

<https://youtu.be/qGjyHshdSTE>


Tags: cloud

confluence-cloud

include
Confluence Document - Add a Page Break
Asked by Justin_51:

Title says it all. I am working on a confluence document and need to add page breaks.

I can't figure out how to do this. I don't see an "insert \> page break" option. Searching online tells me to create macros, but I don't have the interface options they say to use. I saw a post online that said macros/page breaks are not available to *free* accounts.

What is the easiest way to add a page break? Is there not a simple button in the confluence tool?

I am using confluence online if that matters. (nothing downloaded)


Answers:
author: Pramodh M
body: Hi [@Justin_51](/t5/user/viewprofilepage/user-id/4756087)

Welcome to the Community!!

**It's not available yet in Confluence**

There are feature requests on this though
> <https://jira.atlassian.com/browse/CONFCLOUD-28115>
>
> <https://jira.atlassian.com/browse/CONFCLOUD-36146>

**For now as an alternative**

**If you need this exporting the page to PDF, follow the link below**

<https://confluence.atlassian.com/confcloud/customise-exports-to-pdf-724764825.html#CustomizeExportstoPDF-PageBreaks>

**You could use Scriptrunner to define the page break macro to include this in the page**

Let me know if you have queries

Full explanation here --\> <https://community.atlassian.com/t5/Confluence-questions/How-do-I-insert-page-breaks-for-PDF-Export-with-the-quot-new/qaq-p/1209354>

Thanks,  
Pramodh

comments: author: Justin_51
body: I need to choose the placement of a page break, not at the top of every page (i think that's what is being suggested in the linked thread).  
The full explanation thread you linked looks like a team member communicating macros are being deprecated, but is from 2019 referencing changes in 2017 so maybe it has changed.


author: Pramodh M
body: Hi [@Justin_51](/t5/user/viewprofilepage/user-id/4756087)

As I given the feature requests link Atlassian team will work on bringing the feature of page break.

But for now if you need it, buy Scriptrunner plugin and build a macro

Even though the links are from 2019, the information is relevant to till date ?

Please go ahead and mark the answer as accepted so that other users will also be benefited when they search for this requirement

Let me know if you have any queries

Thanks,

Pramodh


author: David Canizares
body: I personally add html code with :

\<div style="page-break-before:always"\> \</div\> \<!-- simulates a break page to do the pdf export properly --\>

It's hidden in confluence and makes the page break in pdf export


author: Matt Reiner [K15t]
body: Hey [@Justin_51](/t5/user/viewprofilepage/user-id/4756087)

You could also use my team's app Scroll PDF Exporter which has macros for page breaks and many other types of document formatting which enable you to totally customize the final document.

[https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/7019/scroll-pdf-exporter-for-confluence?tab=overview&hosting=cloud)


Tags: cloud

confluence-cloud
About escape characters in custom data in the confluence API
Asked by ?? ?:

I have a question about how to write a custom data part in the confluence API. As shown in the example below, the part of the value described in "storage value" is enclosed in double quotation, but if the enclosed part contains double quotation(" default "), what should I do as an escape character???

"body": {

"storage": {

"value": "\<table data-layout =" default "? ? ? \</ table\>"


Answers:
author: Pramodh M
body: Hi [@?? ?](/t5/user/viewprofilepage/user-id/4679103)

Try the "default" word enclosing with Single quotes and let me know if it works.

Thanks

comments: author: ?? ?
body: It was NG even if I changed "default" to'"default"'.


Tags: cloud

confluence-cloud
Table of content Level 4 PDF Export
Asked by FA:

![Level4.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/183090i1DADE7FAF0935A80/image-dimensions/293x199?v=v2 "Level4.JPG")![Level.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/183091i4FD5A6082EDD64C2/image-dimensions/235x148?v=v2 "Level.JPG")Dear Members, I need to activate the Level 4 (1.2.3.4) in Table of content so that it could show the 4th level in PDF Export. I am unable to find the customizing. Could anyone kindly guide.

Thanks


Answers:
author: FA
body: Got it Thanks
Can a PAGE inside a Space be viewed by more users than the Space's User group?
Asked by Dan Lynch:

A User has requested that a Page within a Space be viewable by a much bigger pool of users than that of the Space it resides in, i.e., users would be able to read the page without seeing the rest of the Space. Essentially, this is ++opposite++ of adding restrictions to the page.  

Is this a case for Restrictions / Editing Restricted? Restrictions / Viewing and Editing Restricted?


Answers:
author: Radek Dost?l
body: This cannot be done unless the Space is accessible to the user in it's entirety (e.g. Anonymous access or confluence-users group). Each page first checks whether the user can browse the Space to begin with. After that, it checks whether the page has any restrictions and if so, is the user allowed.

The only option how you could make a page visible to everyone and keep other pages restricted is if you applied view restrictions to all of the pages other than the public one. This is not realistic and everybody would have to remember to restrict the page before they create one. It's kind of the reverse ironically.

You probably would want to create a new Space - with public permissions - and move that page over there.

comments: author: Dan Lynch
body: As I suspected. Thank you, Radek.


author: Nic Brough -Adaptavist-
body: You can use either anonymous access or page links (the two "make it public" systems can't work at the same time, you have to pick one) to make pages available.

With anonymous access, it makes the entire space accessible to the entire world, but you can then use restrictions to limit access to page trees within the space.

The share page function allows you to give read access to a page to individual people, ignoring the space permission (but iit still respects restrictions)

comments: author: Dan Lynch
body: Thank you, Nic. This clarification supports the impression I got from reading the Help pages, which from my perspective are often circular or ambiguous.

A recurring request in my org is to provide read-only access to folks, and "Sharing" has seemed to be the ideal solution, but the documentation cannot bring itself to say so outright.


Tags: confluence-server

server
How can we share the document to all the employees in my organization without adding license?
Asked by Service Account:

Need to understand how can we give our company wiki to end users without adding extra license.

I tried creating group but that didn't work.


Answers:
author: Matt Reiner [K15t]
body: Hi [@mohammad adil khan](/t5/user/viewprofilepage/user-id/3749376)

You could check out my team's app Scroll Viewport: <https://marketplace.atlassian.com/apps/1211636/scroll-viewport-for-confluence>

With it, you can publish one or more of your spaces as a website. In your case you could use authentication to keep the content private: <https://help-cloud.k15t.com/scroll-viewport/Set-Up-Authenticated-Access.1381629960.html>


author: Conrado Maggi
body: Hello [@mohammad adil khan](/t5/user/viewprofilepage/user-id/3749376)

We built [DeskBase](https://marketplace.atlassian.com/apps/1227534/deskbase-on-brand-websites-for-confluence?hosting=cloud&tab=overview) (Cloud) to fix exactly this issue. You can create a website from your confluence content and publish live under your own domain. Site are updated automatically each time you add or edit your pages.

You can share this website either internally or externally, viewers do not need a confluence licence.

We are working on adding magic link login to allow users with @company.com emails to view the content while keeping private from others.

[https://marketplace.atlassian.com/apps/1227534/deskbase-on-brand-websites-for-confluence?tab=overview\&hosting=cloud](https://marketplace.atlassian.com/apps/1227534/deskbase-on-brand-websites-for-confluence?tab=overview&hosting=cloud)

Happy to answer your questions.


author: Andy Gladstone
body: [@mohammad adil khan](/t5/user/viewprofilepage/user-id/3749376) are you looking to allow these users to have read-only access? Any user that requires any edit/change access must be licensed. However there are ways to share content with external collaborators by making parts of your Confluence instance public that can alleviate your problem. That being said, any public content is public to ALL and cannot be limited to specific users or logins.

Let me know if this answers your question, and if you'd like instructions on how to set up public access.

comments: author: Service Account
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , Thank you for your quick respond. No we cannot share these content to external world, and need only active employees to have access to specific space only.

Let me know if this can be achieved or else we need to look for some another solution.


author: Andy Gladstone
body: [@mohammad adil khan](/t5/user/viewprofilepage/user-id/3749376) what you are trying to accomplish is not possible. Any internal users that require access to Confluence pages, spaces and documents will require their own license. I'm sorry I could not assist.


author: Service Account
body: [@Andy Gladstone](/t5/user/viewprofilepage/user-id/3498028) , this is an issue, we can't buy 3000+licenses for giving just a view access to our employees, we need some solution, or route me to the correct channel.


Tags: cloud

confluence-cloud
See who you have shared your page with
Asked by tpeters:

I have shared my page out to a few members on my team. How do I see who I have already already shared with? I want to add a few more members, but can't recall who I have previously shared with. I know, I should have written it down.


Answers:
author: Brant Schroeder
body: [@tpeters](/t5/user/viewprofilepage/user-id/4751657) Welcome to the Atlassian Community. This is not currently available. There is a feature request here for that <https://jira.atlassian.com/browse/CONFCLOUD-22396>


Tags: cloud

page

share
any tips on getting the macro to display the correct PDF on the thumbnail?
Asked by Melodee Elliott:

I have multiple PDF files for this page. When I select the correct file, the thumbnail displays the wrong PDF. It was correct when I uploaded it yesterday and then today it reflects the wrong one. Any suggestions?


Answers:
author: Pramodh M
body: Hi [@Melodee Elliott](/t5/user/viewprofilepage/user-id/4570509)

The thumbnail generates the first page from PDF.

Can you please include screenshots of what error you are facing

Please find the reference here

<https://community.atlassian.com/t5/Confluence-questions/When-using-the-PDF-macro-how-do-I-only-display-the-first-page-of/qaq-p/1455157>

Thanks

comments: author: Melodee Elliott
body: Thanks, yes on first page display. Content is intellectual content and so can't attach.   
seems like a cache situation (?)
Can additional users still be added to a Server license?
Asked by James:

That's all! I know tier upgrades can be done until Feb 15, 2022, but I cannot find anything about changing the number of users.


Answers:
author: Robert Wen_ReleaseTEAM_
body: I believe after Feb 15th, you can buy additional licenses as long as the total number of users doesn't make you jump to the next tier.

comments: author: James
body: I wasn't aware that there were user number tiers. When they say "tier" I thought they meant Server License versus Data Center License (<https://confluence.atlassian.com/doc/confluence-server-and-data-center-feature-comparison-953652032.html>).

Those licenses have different feature sets, but I don't see anything about number of users.

Is there a list of tier cut-offs by number of users?


author: Robert Wen_ReleaseTEAM_
body: There used to be. I don't see it any more.

What I recall is that the user tiers looked like the following:

0-10 users - free plan

10-100

101-250

251-500

501-1000

1000+

Something like that.

If you are considering buying additional licenses and will probably exceed a "round" number, contact Atlassian Support.


author: James
body: Thank you!


Tags: confluence-server

licence

server

user
how to import data to ca lean database from a backup?
Asked by App Supp:

Hello,  

We had Confluence stand alone server 6.15 and we are trying to upgrade to 7.16 version. Upgrade failed with errors "Unable to update Schema". I tried everything to resolve with no go. We decided to install new fresh Datacenter without upgrading from a stand alone. I got an error that the database is not empty and I had the option to overwrite. Also, overwrite failed. I asked my Database Admin to backup the database and then clean all data and objects. This resolved the installation issues along the road but now I have an empty database. My question now is how do I import data from the SQL back to the empty database?  

Thank you


Answers:
author: Pramodh M
body: [@App Supp](/t5/user/viewprofilepage/user-id/4755303)

Welcome to Confluence!!

I recommend you go through this post as you are facing a similar error

<https://community.atlassian.com/t5/Confluence-questions/Upgrade-error-quot-Cannot-update-schema-quot/qaq-p/1447833>

Let me know if you face any issues

Thanks


Tags: confluence-cloud

server
Hide global template from specific space
Asked by Vishal:

Hi Guys,

I have global templates which I would like to hide from only one of the space, is it possible to do that ?

If yes, please help me with how to achieve that.


Answers:
author: Max Foerster - K15t
body: Hey [@Vishal](/t5/user/viewprofilepage/user-id/3505998)

As far as I know, it is currently not possible to hide global templates in a specific space, neither on Server/Data Center nor on Cloud. A feature request for Server/Data Center has been resolved with "Not being considered". For cloud, there's at least a feature request in "Gathering interest".  

[CONFCLOUD-63080 Include the Ability to Disable User Created Global Page Templates](https://jira.atlassian.com/browse/CONFCLOUD-63080)

Best, Max

comments: author: Vishal
body: I thought so, thanks a lot for the info \& confirmation [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014)


Tags: template
How to hide menu for anonymous users
Asked by Ecommerce:

![Atlassian.PNG](/t5/image/serverpage/image-id/183016i989CF149EF97F639/image-size/large?v=v2&px=999 "Atlassian.PNG")

How to hide header elements for only anonymous users?


Answers:
author: Pramodh M
body: Hi [@Ecommerce](/t5/user/viewprofilepage/user-id/4754849)

Welcome to the Community!!

This option is not available as of now.

The user will be not able to see the Create button if they don't have permission to do so!!

Otherwise, the other options are standard button which is used for navigation

Thanks,  
Pramodh


Tags: cloud

confluence-cloud
Soy Cuenta Gold; ?Saben si me pueden cambiar a Business bonificando lo que pagu? en Gold?
Asked by KOVA CONSULTORA:

Quiero cambiarme a Business pero aprovechar lo que pagu? en Gold


Answers:
author: Dave Liao
body: [@KOVA CONSULTORA](/t5/user/viewprofilepage/user-id/3942697) - Sugiero contactar a "Soporte Trello" para su pregunta.

<https://trello.com/es/contact#/>

Good luck!

comments: author: KOVA CONSULTORA
body: Gracias