youngmon/atlassian-qna huggingface dataset:
Copying list and be able to edit it
Asked by Janaina Sofia:

Hy Community experts,

I would like to know how can I copy a list and move to another board and be able to edit the content inside.

Once I copy it, it doesn't give me the option to edit anymore.

Please let me know how to make it.

Thank you,

Sofia


Answers:
author: Cody C.
body: In order to edit the content of a list you would need to make sure you were a member of the board and that you weren't set as an Observer. If you have permission to move a List into a Board, you should also have permission to edit once it gets there!

If that's not what you're seeing, please get in touch through <https://trello.com/contact> and we can help take a closer look with you.
separating private boards from team boards
Asked by Ted Smith:

I'm a Gold member as part of a team that has Business Class. I would like to set up some boards for projects not related to my team. I would like for these boards to be visible only to me, not to team administrators. Is that possible with my current membership level? If not, please let me know how to make the upgrade that will make it possible. Thanks in advance.


Answers:
author: Michael Pryor
body: You can make your own Team and put the boards in that. Note that the Team will be limited to 10 boards and will not have the Business Class features. The only main feature that Gold has that applies is that you can put up to 3 Power-Ups on the board.
Trello warning message when opening email app
Asked by Robert Ross:

I have created a Trello card by sending an email to Trello. I would like to return to my email programme (which happens to be Spark) to respond to the original email message. When click on the link I get this warning message:

![Screenshot 2021-03-22 at 10.12.06 am.png](https://community.atlassian.com/t5/image/serverpage/image-id/135286i046D79E74862A3E6/image-size/large?v=v2&px=999 "Screenshot 2021-03-22 at 10.12.06 am.png")

If I agree to let this page open then Spark opens and I can send my original email using Spark. I want send emails in this manner very fequently, which means dealing with this warning message becomes very annoying. The app Things 3 has the same sort of return Spark link to send my email, but doesn't include this warning message. Is it possible to likewise disable this warning message in Trello?


Answers:
author: Ang?lica Luz
body: Hello [@Robert Ross](/t5/user/viewprofilepage/user-id/4314898),

Welcome to Atlassian Community!

The Trello \& Spark integration is not built by Atlassian, so in this case, the best option is to reach out to their support, since they build and maintain the app/integration.

* [Trello \& Spark](https://support.readdle.com/spark/integrations/connect-the-trello-productivity-app-to-spark)
* [Contact us](https://support.readdle.com/spark/contact-us-page)

Kind regards,  
Ang?lica


author: Brant Schroeder
body: [@Robert Ross](/t5/user/viewprofilepage/user-id/4314898) Welcome to community.

This is a known issue but I don't know how Atlassian will resolve it. The last post I saw was this and it was back in 2019 <https://community.atlassian.com/t5/Trello-questions/Mac-email-links/qaq-p/1198634>

I will escalate to Atlassian to see if they have a better answer.


Tags: atl-rvw

email
je ne peux plus creer de tableaux dans mon espace personnelle
Asked by Sylvie Duverne:

Bonsoir je ne peux plus creer de tableaux dans mon espace personnelle

Il vont dans l'espace de travail comment les mettre dans mon espace perso comme avant. Merci


Answers:
author: Soumyadeep Mandal - SaM
body: Hi [@Sylvie Duverne](/t5/user/viewprofilepage/user-id/4314849)

Welcome to the Atlassian Community!

Please read this article <https://help.trello.com/article/1241-why-cant-i-create-a-board-outside-of-a-team-anymore>

It will help you to understand why are you facing this issue!

comments: author: Sylvie Duverne
body: Merci je vais prendre un autre logiciel.


author: Soumyadeep Mandal - SaM
body: If you want you can contact the Trello support team just [ask Trello support](http://trello.com/contact) for a better explaination!
Can you authenticate an api request from a user macro with the confluence credentials?
Asked by Maike:

Hi,

Currently I am developing a macro for a special user search. On the frontend you have the macro that runs in its current state as planed. The problem arises with the backend. The search is handled via an api which is in development.

On one hand you are able to get the current useres credentials inside the macro, so could the api check the authentication against the confluence instance?

Or is there a better way?

Thanks!

Please feel free to ask if I didn't make something clear.


Answers:
author: Ken McClean
body: You can add an authentication header. Here's a basic REST request macro script that includes the header.  

Keep in mind that you may run into an error with CORS:

[https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSDidNotSucceed?utm_source=devtools\&utm_medium=firefox-cors-errors\&utm_campaign=default](https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSDidNotSucceed?utm_source=devtools&utm_medium=firefox-cors-errors&utm_campaign=default)  

<br />

## Basic REST call with authentication in a Confluence Macro  
## @noparams

\<script type="text/javascript"\>  
AJS.toInit(function() {  

jQuery.ajax({  
url: "\<url\>",  
type: "GET",  
contentType: "application/json",  
beforeSend: function(xhr) {  
xhr.setRequestHeader("Authorization", "Basic " + btoa("username:password"));  
},  
success: function(data) {  
console.log("HTTP request was successful.");  
console.log(data);  
},  
error: function(xhr, status, error) {  
console.log("HTTP request failed. Error message: " + error);  
}  
});  

});  
\</script\>


Tags: api

authentication

macro
How can I make my site more accessibility friendly?
Asked by DeLaCruz, Annabelle INT (FAA):

I want to make my spaces ADA friendly, where can I obtain documentation about this.


Answers:
author: Shardul Juyal_Addteq_
body: Hi

You can also check out Addteq's Unstoppable plugin for your both [Jira](https://marketplace.atlassian.com/apps/1214187/unstoppable-for-jira) and [Confluence](https://marketplace.atlassian.com/apps/1216435/unstoppable-for-confluence?)

You can also reach out to our support team if you have any queries regarding the plugin

Regards  
Shardul


author: Fabio Racobaldo _Herzum_
body: Hi [@DeLaCruz, Annabelle INT (FAA)](/t5/user/viewprofilepage/user-id/4998345) ,

welcome to the Atlassian community!

Here a useful link <https://www.atlassian.com/it/accessibility>

Moreover there is a specific plugin [https://marketplace.atlassian.com/apps/1213437/accessibility-for-confluence?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1213437/accessibility-for-confluence?tab=overview&hosting=datacenter) that could help you on that.

Hope this helps,

Fabio


author: David Toussaint _Communardo_
body: Hi [@DeLaCruz, Annabelle INT (FAA)](/t5/user/viewprofilepage/user-id/4998345) ,

I'm David, Head of Products at Communardo, the company behind the already mentioned App "[Accessibility for Confluence](https://marketplace.atlassian.com/apps/1213437/accessibility-for-confluence?tab=overview&hosting=datacenter)". If you're interested to learn more about the App, please feel free to book a time with me so I can walk you through the various use cases our product is addressing. You can find my availability here: <https://outlook.office365.com/owa/calendar/Communardo1@CommunardoOnline.onmicrosoft.com/bookings/>

All the best, David


Tags: accessibility

confluence-server

server
Failed to load page tree on confluences
Asked by Nicolas BEUTIER:

The pages are no longer displayed on our confluences spaces, thank you for your intervention.  
here is the error message

Failed to load page tree


Answers:
author: Alexis Robert
body: Hi [@Nicolas BEUTIER](/t5/user/viewprofilepage/user-id/4998133) ,

there is currently an incident open for Confluence page tree, Atlassian is investigating the issue. You can follow the updates here : <https://confluence.status.atlassian.com>

Let me know if this helps,

--Alexis

comments: author: Tanguy Ingels
body: Thx Alexis, we've to problem also. Subscribed to the incident.


author: Andy Gladstone
body: According to Atlassian, this has been resolved.
> **Resolved** - Between 01/Aug/22 9:16 AM UCT and 01/Aug/22 11:42 AM UTC, we experienced some error related to the page tree in Confluence cloud. The issue has been resolved and the service is operating normally.  
> Aug <var data-var="date">1</var>, <var data-var="time">12:44</var> UTC

Since this is not a unique to Questions for Confluence issue, I am moving this post to the general Confluence Questions space.


Tags: cloud

confluence-cloud

questions-for-confluence
Could someone share some insights about using confluence + hubspot?
Asked by Shailesh Ubhrani:

Hey there!

After integration with hubspot, pl share insights about your experience

pro+ cons- etcetc

thx


Answers:
author: Christiaan Joubert _re:solution_
body: Hi [@Shailesh Ubhrani](/t5/user/viewprofilepage/user-id/4894531)   

Have you tried using [HubSpot CRM + Confluence App for Team](https://marketplace.atlassian.com/apps/1225346/hubspot-crm-confluence-app-for-teams?hosting=cloud&tab=overview)?  

I am happy to have a virtual discussion with you to discuss how you can use it to your advantage, it would also be hugely beneficial to understand how you use HubSpot and Confluence on a daily basis.   

Feel free to book some time in my calendar: <https://calendly.com/c-joubert/hubspot-for-confluence-jira>


Tags: confluence-server

server
Getting "page tree failed to load" error message
Asked by Jack Roland:

Hi,

I am getting a bug now again when trying to view all of the pages in my confluence --- "page tree failed to load" and the "something went wrong" error toast.  

Problem occurs on both Safari and Chrome. I logged out, cleared cookies and cache, restarted computer - problem still occuring. Its occuring on for me on a paid Confluence account for my company, but also in my own free account.  

I have also had a weird bug on Chrome where I can't even view the Kanbans on Jira.. but that's another topic.   

Would be really helpful to finally receive some support on this.

Here is a screenshot.  
![Screenshot 2022-08-01 at 11.13.15.png](https://community.atlassian.com/t5/image/serverpage/image-id/208815i7568FA9B64ADDA18/image-size/large?v=v2&px=999 "Screenshot 2022-08-01 at 11.13.15.png")  

Thanks


Answers:
author: nic_webb
body: Atlassian have just updated the status page for Confluence stating there's an issue with this.

comments: author: Max Haley
body: [Confluence Status (atlassian.com)](https://confluence.status.atlassian.com/)

right you are


author: Joris Nieuwenhuijse
body: Same problem here

comments: author: Max Haley
body: seeing this too, only for one of our teams of around 5

We have a user that has had a name change, is that the case for you?


author: Kingsley
body: We're having this issue across multiple users just this morning.


author: Max Haley
body: [Confluence Status (atlassian.com)](https://confluence.status.atlassian.com/)


Tags: cloud

confluence-cloud
Unable to view Unpublished Confluence pags
Asked by Jessica Cheong:

I want to delete unpublished Confluence pages \& subpages that I had created. However, I can't seem the to do so - can't even see them to delete them. I have tried to view them via top menu option Recent -\> Drafts, nothing appears in that view.

Have also tried the Recent / Recent Worked On views. Still can't see these unpublished pages.

Can someone please advise me how to view these unpublished pages and/or how to delete these drafts?


Answers:
author: Rilwan Ahmed
body: Hi [@Jessica Cheong](/t5/user/viewprofilepage/user-id/4910743) ,

Welcome to the community !!

1. If you have created a page and not published, then you can find those pages under your **profile** --\> **Worked on** section. Drafts pages will have "**DRAFT** " label.   
Click on it and on the right top corner, click on 3 dots --\> "**Delete unpublished draft** "  
![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/208773i74E158CEDF3A3ABC/image-dimensions/122x59?v=v2 "image.png")

2. If you have edited a saved page and not published, then go to the page, click edit and on the right top corner, click on 3 dots --\> "**Revert to last published version**". This will delete particular page drafts.

Currently it is not possible to bulk delete drafts created but not published. There as a [Suggestion request](https://jira.atlassian.com/browse/CONFCLOUD-70244) raised for this. Please vote for it and start watching for updates.

comments: author: Jessica Cheong
body: Hi [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861) I have tried **Profile** (RHS top menu option) and went to the **Worked On** section (middle of screen) and even selected **View all** hyperlink - still can't see the unpublished pages.


author: Rilwan Ahmed
body: [@Jessica Cheong](/t5/user/viewprofilepage/user-id/4910743)   
Draft is displayed only when you add/modify content of a page and click "Close".

If you don't see anything with **draft** label, that means you don't have any draft pages.


author: Jessica Cheong
body: [@Rilwan Ahmed](/t5/user/viewprofilepage/user-id/716861)

I did create a sub-page and clicked 'Close' without adding or modifying the content of the page. According to articles I had previously found, it seems to indicate that a draft is created even if the content is not modified.

To not create a draft in this situation, various articles I had found states that you have to press the 'Delete unpublished page' option to not create a draft page.

This seems to align with my problem below. Below snapshot indicates that that there is sub-page under page 'Datawarehouse Power BI Video'; however, that sub-page is not visible. I want to delete the sub-page that is causing the 'down arrow' to appear. I can't find out where to see that 'invisible' sub-page to delete it.

![Screenshot 2022-08-02 114402.png](https://community.atlassian.com/t5/image/serverpage/image-id/208979i6F913A133DCA37BF/image-size/large?v=v2&px=999 "Screenshot 2022-08-02 114402.png")


Tags: cloud

confluence-cloud
How to edit placeholder text in template?
Asked by Giovanni Tirloni:

If I type \`/placeholder\` to add a placeholder text to a template, a little textbox pops up and I have to add the text in that very limited space.

After I'm done, I can see the whole paragraph and might decide I need to change it. But I apparently can't.

So I've been typing the template in a regular text editor, then line by line adding it to the templates with copy/paste and \`/placeholder\`. If I get something wrong, I erase everything and start again.

Is there a better way to edit placeholder texts in templates?


Answers:
author: Gabriela Costa {Appfire}
body: Placeholder Text is only an option when building a Template. Go to your Templates and confirm that you can still use Placeholder Text.

If you find the space that the UI provides is insufficient please open a support ticket with Atlassian requesting an improvement.


Tags: cloud

confluence-cloud
How to automatically apply template?
Asked by Giovanni Tirloni:

I would like to apply the "How To" template to all pages under the How To page. Is it possible to enforce this at least initially?

Content creators might forget or ignore the "How To" template that was created for this purpose. We'd like to auto-apply it somehow or at least make it more visible (promoting it doesn't help much as it stays below the global templates).


Answers:
author: Benjamin
body: Hi [@Giovanni Tirloni](/t5/user/viewprofilepage/user-id/4790174) ,

Not aware of an auto-apply option One way of making more visible is to add it to the home page of the space. You can use the template macro buttons and provide context on the home page to inform users to use this button when creating a how-to page

<https://support.atlassian.com/confluence-cloud/docs/insert-the-create-from-template-macro/>

-Ben


Tags: cloud

confluence-cloud
How to store responses from google form into Confluence?
Asked by Shubham Patil:

Hi All,

I want to collect ideas for product improvement from all the employees in the organization. I have created a Google form for the same. Now I want to store all the responses directly into Confluence. Could anyone please suggest how to do that? Any other advice to do this effectively will also be appreciated. Thanks in advance.


Answers:
author: Brant Schroeder
body: [@Shubham Patil](/t5/user/viewprofilepage/user-id/4997619) Welcome to the Atlassian Community

You could submit your answers to Confluence using a rest post through the Confluence API.

* <https://developer.atlassian.com/cloud/confluence/rest/intro/>

You can also try one of the apps in the Atlassian marketplace, they cost money.

* [https://marketplace.atlassian.com/apps/1216978/google-drive-and-docs-for-confluence?hosting=cloud\&tab=overview](https://marketplace.atlassian.com/apps/1216978/google-drive-and-docs-for-confluence?hosting=cloud&tab=overview)
* [https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=google%20documents](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=google%20documents)


Tags: cloud

confluence-cloud
HOw to enable confluence in my existing Jira software site?
Asked by Mike:

Hello,

HOw to enable confluence in my existing Jira software site?

When i navigate to confluence page, i can see spaces from others but i cant see an option to create my own space.

how do i get this enabled?

thanks


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Mike](/t5/user/viewprofilepage/user-id/4966780) ,

you need create spaces and/or create personal space global permission to do that.

Please take a look to the following article <https://support.atlassian.com/confluence-cloud/docs/manage-global-permissions/>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
Submit confiforms form with ScriptRunner
Asked by Amir:

How can I write a groovy script with script runner to submit a confiforms form and add a record to it?

I used auto-enroll feature of confiforms and excute its url with scriptrunner but nothing happened.


Answers:
author: Alex Medved _ConfiForms_
body: Hi

Cannot tell much about the groovy script, but consider using ConfiForms REST APIs for automation - <https://wiki.vertuna.com/display/CONFIFORMS/REST+API>

Alex


Tags: confiforms

confluence-server

data-center

groovy

scriptrunner

server
How Do I Keep a Heading with the Following Text?
Asked by Catherine Anderson:

I am pdfing a Confluence page and want to keep the heading with the text that follows. Right now, the heading appears at the bottom of the page and the text at the top of the next page. How can I prevent that?


Answers:
author: Bill Bailey
body: Welcome to the community, [@Catherine Anderson](/t5/user/viewprofilepage/user-id/4969002) ! I will assume you are using the builtin PDF export function. What you need to do is to edit/update the CSS stylesheet for the PDF export and add the following property to your headings,

page-break-after: avoid;

For example:

```
h1 {
margin-top: 20pt;
margin-bottom: 10pt;
font-size: 20pt;
page-break-after: avoid;
}
```

It may not always work, but it can help with keeping headings from separating across a page.

Details on editing the CSS are here:

<https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>


Tags: cloud

confluence-cloud
Can you set different Confluence landing/homepages for different groups of users?
Asked by Henry Chad Apale:

Curious if there is a way set the homepages of teams to specific homepages. This landing page would allow new team members joining Confluence to see what Spaces they should be associated with by utilizing the Spaces macro. Ex. Is there currently a way for Team 1 to be able to view Homepage 1, and Team 2 to view Homepage 2?

Currently Refined Server/Data Center seems to have this feature. But I'm not certain if it's available in their Cloud version: <https://docs.refined.com/space/REFINEDCONFDC/3592585305/11.%20Different%20users%2C%20different%20start%20sites>

Ideally we'd love for this feature to be available out of box, but if Refined is the only option, we hope that there is way to utilize this in JIRA Cloud


Answers:
author: Benjamin
body: HI [@Henry Chad Apale](/t5/user/viewprofilepage/user-id/4496174) ,

I'm not aware of changing out of the box. Just globally for all users like the link below:

<https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/>

The default design usually shows up with what you were recently work on and your list of favorite spaces. Kind of like a centered work space vs going straight to a home page.

I haven't seen it refine cloud either. I would just contact refined and get a direct answer to make sure before trying it out.

-Ben


Tags: cloud

confluence-cloud
Rendering an InlineCard in a custom macro
Asked by Mason Palos:

Hello.

I'm writing a custom macro for Confluence that lists all of the outgoing links on a page. I want it to look like this mockup:

![chrome_r9vwaKO7Wx.png](/t5/image/serverpage/image-id/208692i631C2012616B7728/image-size/large?v=v2&px=999 "chrome_r9vwaKO7Wx.png")

So far, I'm requesting the content of the body of the page, and storing the url properties of all InlineCard objects in an array.

I would like to render the links in my macro in the same "smart link" style as the InlineCards in the body if possible. But I can't find any documentation on how to achieve this. **Is this possible at all?**


Answers:
author: Bill Bailey
body: Take a look at the rendered HTML from the InlineCards. It may be as simple as reusing the CSS class (and imitating the structure).

comments: author: Mason Palos
body: My problem is that, the page's content retrieved by running  

```
api.asUser().requestConfluence(route`/wiki/rest/api/content/${contentId}?expand=body.atlas_doc_format`);
```

contains the InlineCard objects, which have this structure:

```
{ "type": "inlineCard", "attrs": { "url": "https://atlassian.com" } }
```

The objects contain the property for the URL which they point to, but no property for the page title. To be able to build a list of hyperlinks with the URL + the title of the page they point to, I would have to request the page data using each URL I stored, and pull the page title/icon from that. This is presumably just what InlineCard does in the backend, so I would be effectively rewriting what InlineCard does already, which I would prefer not to do, but if there's no sort of API or library I could find for this, then I will likely have to go that route!


Tags: cloud

confluence-cloud
How does an org admin add another org admin?
Asked by Julienne Mae Anito:

Is there an option to have more than one organizational administrator? If it can be done, please provide the steps. Thanks.


Answers:
author: Benjamin
body: [@Julienne Mae Anito](/t5/user/viewprofilepage/user-id/4997297) . Yes, you can have more than 1 org admin.

comments: author: Julienne Mae Anito
body: Hello [@Benjamin](/t5/user/viewprofilepage/user-id/3275402), can you provide the steps on how to do it? thanks.


author: Benjamin
body: Here's a post with the steps on how to do it.

<https://community.atlassian.com/t5/Atlassian-Access-questions/How-do-I-grant-user-quot-Organization-Admin-quot-rights/qaq-p/1171673>


author: Julienne Mae Anito
body: I have already seen that post before I created this question [@Benjamin](/t5/user/viewprofilepage/user-id/3275402) That post was talking about Next-Gen. I am just not sure if those same steps also apply for the Cloud Premium version of Confluence. Can you please verify. thanks.


author: Benjamin
body: When it comes to setting org admins, the whole next-gen wording doesn't apply. I have the same configuration settings to set another org admin.

-Ben


author: Julienne Mae Anito
body: Alright thanks Ben.


Tags: cloud

confluence-cloud