youngmon/atlassian-qna huggingface dataset:
how do I acces the built in help in Source Tree
Asked by Martin Degener:

Is there a tutorial for Source Tree? How do I access the built in help?


Answers:
author: Bal?zs Szakm?ry
body: It seems that the only SourceTree-specific help is this: <http://sourcetreeapp.com/faq/>

comments: author: Seth
body: Accurate for Windows. For Mac users finding this answer, I have heard that SourceTree for Mac is release with help files.


author: Martin Degener
body: windows


author: Seth
body: windows or mac?
What does the Fetch button do?
Asked by David Vincent:

I am sorry in advance if this is a dumb question. I have looked for a manual. I have looked at atlassian.com for questions and answers. If I need to go to the source code, let me know.


Answers:
author: Bal?zs Szakm?ry
body: I think [this description](https://www.atlassian.com/git/tutorials/syncing/git-fetch) is quite good and simple.


author: Seth
body: Instead of looking for SourceTree documentation, you should fully understand the versioning system you are using. The [Git Book](https://answers.atlassian.com/git-scm.com/book) or [Mercurial Book](http://hgbook.red-bean.com/read/) are good places to start.


author: rahuldanwade
body: Hi David,

Fetch button retrieve all commits from all branchs from server's repository
Why does SourceTree duplicate my bookmarks?
Asked by Chase Sandmann:

Most of the time that I use SourceTree, I keep the bookmarks section hidden because I feel like it takes up too much space. Since you can't right-click on the repo tabs at the top and delete them, I usually end up x-ing out the tabs, then deleting the files on my disk manually. This throws a couple weird errors, but I don't really have a problem after that. I recently remembered about the bookmarks section, so I went to go remove one of my repos the "right" way through that, and I opened it to find that several of my repos (the ones I actually use and never delete) have been duplicated. The duplicates have extremely strange functionality and can be right-clicked but not highlighted. The delete option in the right-click menu is enabled but nothing happens when it is clicked. Is there any way to get rid of these strange duplicates?

Here's a screenshot of the error (the third and fifth bookmarks are the buggy ones):

sourcetree_bookmarks_dup.png  
[](https://community.atlassian.com/t5/Sourcetree-questions/Why-does-SourceTree-duplicate-my-bookmarks/qaq-p/206155?attachment-id=5163){#link_11744a8ddede88}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/5992/1/sourcetree_bookmarks_dup.png){#display_11744a8ddede88_0}


Answers:
author: dresser
body: I encountered the same behaviour. I renamed the original bookmark (the duplicate retained its original name) and was then able to delete the duplicate.


author: Seth
body: Could you post a screenshot?
SourceTree crash - "System.IO.IOException: The file exists."
Asked by niksudan:

I've been using SourceTree for half a year now - it's great. I'm running Windows 8.1, had version 1.5.2.0 and had no problems with it until now.

On 21st Feb as I was minding my own gits, Source Tree failed to open. No window would pop up or anything - the application would start to open, and then close.

Restarted my machine and tried again, but it still persisted. I ran the repair tool and eventually removed it, then reinstalled it, but it still wouldn't open. I removed it again and also removed the AppData folder. SourceTree opened this time and I was able to communicate with Bitbucket and open working copies of my git repositories.

However, when I go to open up a repository (tree view), the application crashes again with the same error. This is very puzzling.

Here's what happens currently (version 1.6.14.0):

sourcetree bug.gif

The log file outputs the following each time;

```
2015-02-24T19:12:14: Fatal error: 
System.IO.IOException: The file exists.
```

```

2015-02-24T19:12:14: Stack trace: 
 at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
 at System.IO.Path.InternalGetTempFileName(Boolean checkHost)
 at System.Windows.Input.Cursor.LoadFromStream(Stream cursorStream)
 at System.Windows.Controls.GridViewColumnHeader.GetCursor(Int32 cursorID)
 at System.Windows.Controls.GridViewColumnHeader.get_SplitCursor()
 at System.Windows.Controls.GridViewColumnHeader.HookupGripperEvents()
```

... ([Full stack trace](https://gist.github.com/NikSudan/149990c851de36dac1db))

I'm horrendous with git on command line, and don't want to have to move to another GUI. Any ideas? Thanks in advance.  
[](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-crash-quot-System-IO-IOException-The-file-exists-quot/qaq-p/168619?attachment-id=1539){#link_11744aa09f182b}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/4983/1/sourcetree%20bug.gif){#display_11744aa09f182b_0}


Answers:
author: Seth
body: A few things to try:

1) Stop using Tree View. It's known to have some issues.

2) On the nothing to commit screen, instead of closing the repo, go to the top dropdown, and select something other than "PENDING FILES". Currently there is nothing to display because you don't have any uncommitted changes.

3) Search for bugs relating to SourceTree for Windows crashes on jira.atlassian.com. If none seem to apply, submit a new bug.

comments: author: niksudan
body: Thanks for the reply. Looks like someone posted this bug 8 hours ago on Jira - <https://jira.atlassian.com/browse/SRCTREEWIN-3020>. I guess I'll be watching it for a while.


author: Nigel Brine
body: Need to clean out your %temp% it has over 65535 files, and developers should avoid use of System.IO.Path.InternalGetTempFileName.


Tags: crash

error
How to use SourceTree to allow server side repo storage
Asked by By Z:

I created a new repo in my local pc: **C:\\Temp\\RepoDemo** which has the *.git* folder and a text file. What I am trying to do is create a server side folder and have the ability to push my local repo to the server so another user can pull it and either view it or edit and then push it back to the server.

To achieve that I installed SourceTree in my server and created a blank repo. I am trying to push my local repo to the server and I am getting the following error:

Rd8hT.png

The server setup is:

sOYlE.png

My main goal is to setup a folder in the *`server1`* server to store all repositories created and user can pull/push/commit based on the *`remote`* location connected.  
[](https://community.atlassian.com/t5/Sourcetree-questions/How-to-use-SourceTree-to-allow-server-side-repo-storage/qaq-p/436176?attachment-id=5543){#link_11744ab5a6b1ba}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13054/1/sOYlE.png){#display_11744ab5a6b1ba_0}  
[](https://community.atlassian.com/t5/Sourcetree-questions/How-to-use-SourceTree-to-allow-server-side-repo-storage/qaq-p/436176?attachment-id=5544){#link_11744ab5a6b1ba_0}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/13054/2/Rd8hT.png){#display_11744ab5a6b1ba_2}


Answers:
author: Bal?zs Szakm?ry
body: The clean way to achieve this is to

* create an empty repo on the server,
* clone that to your machine,
* copy the text file into the clone folder,
* commit locally and then
* push the commit to the server.


author: Seth
body: It sounds like you are trying to push an new repository to an existing remote repository without cloning or checking out from the remote first. That would explain the errors you are getting, which are trying to prevent you from overwriting existing history with commits that are in no way connected to existing commits.

comments: author: By Z
body: Thanks for the reply. I am pretty much trying to create a new repo in local PC and wanting to push the same repo in the server, so another user from a different machine can download it and make changes and push the changes. Am I doing it wrong? Am I using the wrong product?
SourceTree can't download embedded git -> refused connection
Asked by Evgeny Yurovitsky:

Hello everybody,

I try to install SourceTree tool on windows 8.1, after installation process SourceTree suggest me default settings:

download embedded git, clone repository e-t-c. When i press to OK for download Git, window throw following exception:

sterror.png

I check ports in windows firewall, close firewall, change hosts file, nothing...

this problem still cause.

Thanks,  
[](https://community.atlassian.com/t5/Sourcetree-questions/SourceTree-can-t-download-embedded-git-gt-refused-connection/qaq-p/202512?attachment-id=8001){#link_116a8edf7c1e8a}  
[](/tnckb94959/attachments/tnckb94959/sourcetree-questions/5880/1/sterror.png){#display_116a8edf7c1e8a_0}


Answers:
author: Felina Faerlaingal
body: Same thing here, quite annoying
Can't register in sourcetree mac app
Asked by Jonathan Caouette:

Hi Since I registered my Sourcetree licence downloaded from my Atlassian account, my Sourcetree mac app can't connect to my bitbucket account...

I've been on google trying to fix this for about 4 hours and I'm getting desperate. I get this message :

Login failed for your Bitbucket account.

The remote service said: 'The operation couldn't be completed. (SDNetDomain error 7.)  
{  
error = {  
id = ba28eec2f0334f50adc28c8e4fea34a9;  
message = "'RepositoriesHandler' object has no attribute 'user'";  
};  
}

I know I have the write password and it does not contain any special characters. I can also log in from the bitbucket web page. I also noticed that when I try to register from the app with my Atlassian account it does not recognize my Atlassian credentials.

Hope to fix this soon as I use it for work every day.


Answers:
author: Rick Kosbab
body: I found a possibly better solution:

1. Add a new account
2. For the "Host" drop down, select Bitbucket Server
3. for "Host URL" I put in <https://bitbucket.org/>
4. Enter the Username and Password
5. For "Protocol" I selected HTTPS.
6. Click OK

Now interestingly once i did this, it got added to the list as "Bitbucket Cloud" and acts normal.


author: Chris Barr
body: I also got this message, but after finding the answer in another thread I'll post it here also.

Make sure that the Protocol dropdown it set to **SSH** and ++NOT **HTTPS**++

comments: author: Ben Pavlovits
body: That doesn't fix it for me.


author: Jonny Bergstr?m
body: Neither did it help me.


author: Parichay Chatterji
body: Okay - so I think I found a workaround. Not sure if this is wrong, or too obvious and I should have known better myself, but just in case this helps anyone else:

1. Log in to **Bitbucket**, select your repository, and copy the git CLONE path. Make sure HTTPS is selected.
2. Then in your SourceTree client - instead of selecting "Bitbucket Cloud" (or whatever), instead select "Bitbucket Server".
3. Make sure your client's protocol is set to HTTPS. Now paste the HTTPS path (copied from point 1 above) in your client (where it asks for server address).
4. Enter auth details.
5. Move on with life.
Is it possible to choose destination branch automatically based on the name of the pull request branch?
Asked by Mikhail Dobrinin:

This would be useful for when you need to merge pull requests for release branches e.g., fix/1.x/bugfix into release/1.x. When a pull request is created, the correct release branch could be selected automatically.


Answers:
author: Bal?zs Szakm?ry
body: This is not currently possible, but you can create a feature request [here](https://jira.atlassian.com/browse/STASH/). If you do, post the link here so that people can vote for it.

\[Assuming your pull requests are in Stash.\]


author: Seth
body: The closest thing to this is support for gitflow, but that merges into branches you've designated as develop or master, not into branches with similar names but different prefixes.
Sourcetree crashes on startup
Asked by Michael Ramey:

I'm dead in the water with Sourcetree, and I can't figure it out. As soon as I start Sourcetree, it crashes. I never see the window.

I'm running the latest version (this didn't change). Also, I tried wiping my preferences <https://confluence.atlassian.com/display/SOURCETREEKB/Wiping+SourceTree+Preferences> and that didn't fix it either

Any ideas?

Here are some of the details from the windows error:

```
Problem signature:  Problem Event Name:	CLR20r3  Problem Signature 01:	sourcetree.exe  Problem Signature 02:	1.6.14.0  Problem Signature 03:	54ea9dbe  Problem Signature 04:	PresentationFramework  Problem Signature 05:	4.0.30319.18060  Problem Signature 06:	51ee2110  Problem Signature 07:	968  Problem Signature 08:	23  Problem Signature 09:	System.InvalidOperationException  OS Version:	6.1.7601.2.1.0.256.48  Locale ID:	1033  Additional Information 1:	129e  Additional Information 2:	129efb8243bc6a286b14092ed6cfa254  Additional Information 3:	45ec  Additional Information 4:	45ecbc826707de2ce285c50a643b020d
```


Answers:
author: Michael Ramey
body: I fixed this, don't know exactly it was though.

I upgraded to .net 4.5, and fixed an invalid static IP configuration for my wired adapter.
When i checkout a branch in SourceTree files do not update, but when i use Git Extensions the files update fine. Am i missing a setting in SourceTree?
Asked by benjamin stroud:

For example, if i blow away some files that are tracked and are indexed and i Pull/check out the branch in Source tree, the files do not get pulled. when i use Git Extensions the files are pulled fine.


Answers:
author: Bal?zs Szakm?ry
body: If the pull does not return with an error, it was successful and the results are the same in any Git client. There is a setting at Tools\\Options\\"Refresh automatically when files change". If this is off, you need to manually refresh the view after the pull (F5). If it is on, you might have to wait a little for a refresh.


Tags: branch

check-out

reset
Comala workflow cant start - Cloude
Asked by Kristin Zimmer:

Hello,

i have a problem with Comala for cloude. My workflow is one for the complete area. But on some sites i can?t start the workflow.

I get the message: Bad Request - The approval does not belong in the current state.


Answers:
author: Grecia Camacho
body: Hi Kristin,  

My name is Grecia Camacho, one of the solution advisors at Appfire. It's nice to meet you :)  

It seems that you are facing a technical issue with the app. Would you mind opening a support ticket on our Service Desk? Please find the link to our support desk here: <https://comalatech.jira.com/servicedesk/customer/portal/1>  

In order to give you better help, please add some screenshots of the issue.

We look forward to hearing from you. Have a good one!


author: Grecia Camacho
body: Hi Kristin,

I'm Grecia Camacho, one of the solution advisors here at Appfire. Nice to meet you :)  

Seems that could be a technical issue with the app, we want to help you as soon as possible. Would you mind opening a ticket at our service desk? Here is our link: <https://comalatech.jira.com/servicedesk/customer/portal/1>  

To give you better help, add some screenshots of the issue.  

We look forward to helping you! Have an amazing day


Tags: cloud

confluence-cloud
Moving sensitive data to Confluence
Asked by H Patel:

Hello,

I am doing POC work for Confluence. I wanted to know the options to secure the sensitive data.

**Scenario:**   
I have sensitive data shared with a limited audience.

* 3 users will be editing the data
* 10 users will be viewing the data

**Expectations:**

Only users with edit access should be able to edit data

other users should be restricted to print/edit/export etc


Answers:
author: Sean Chua _Adaptavist_
body: Hey H Patel,  

You likely can do this with the Confluence [page restrictions](https://confluence.atlassian.com/doc/page-restrictions-139414.html).

For compliance and security sake, if necessary, to ensure all pages within a space are applied with the same restrictions at all times. You could explore ScriptRunner where there are [built-in listeners](https://docs.adaptavist.com/sr4c/latest/features/event-listeners/built-in-listeners) to automatically apply it to all newly created pages/etc.

Hope that helps.

-Sean


Tags: unknown-hosting-type
Re-Noticing @-mentioned users in a page
Asked by Kim Trask:

Hi,

A large number of users in my company share a tabular weekly schedule that's hosted on a Confluence (Data Center) page. Not every user in this group is "on-schedule" for a given week. Scheduled users are @-mentioned in work-type rows that are meaningful to this usergroup (they don't use a database structure or Gantt report). They departed from saving weekly pages earlier this year and instead over-type the previous week's schedule. (if useful, I could have the reinstate weekly pages)

Sometimes the schedule changes after initial release and all on-schedule users need to be informed.

What I have read is that an @-mentioned individuals are only provided an email notice once per page. If a program lead "releases" the schedule by typing a page comment, is there a commend that would force an email notice to re-send to all @-mentions on the page (like @allMentionedUsers, or similar)? Can the same function propagate notice emails if the schedule is re-released?

It's desired to have a chronology of when releases are sent and that every @-mentioned user on a given page receives a common update.

I would rather not be driven toward emailing a security group the page link via Outlook to accomplish the same.

Thanks,

\~Kim


Answers:
author: Barbara Szczesniak
body: [@Kim Trask](/t5/user/viewprofilepage/user-id/4865450) I'm currently on Cloud, but trying to remember my server days from my last company.

Would it work to have all these people **watch the page** ? Then, when publishing the updated page, the publisher could select **Notify Watchers**.

I remember getting emails where I could see what information changed on the page. I'm not sure if this email feature has changed, but it would at least prompt all of the people to look at the page. I presume that you also want the people who are removed from the schedule to know, not just the ones you add with an @mention.

comments: author: Kim Trask
body: I considered page watchers as a solution, and that might be where we land, it's one item on the buffet of options. What I don't like about page watchers is that the watcher must join as a watcher to the schedule page. It is a large group, to ensure everyone is updated, someone will need to be gatekeeper of the watchers. Unless we take the schedule out of its space and make a space for it. That's less likely to be received by the user group, though.

One solution on the table will be a Confiforms workflow. Because then I can guarantee who is notified at schedule release. And I can even control how the notification email appears.

Still, lightest weight seems to be email listserv with all the users, email to that group upon release(s). I would like a dynamic function that will force a notification only to the @-mentioned users on a page. That would be lightest weight and reduce spam.

Thanks for your consideration, Barbara.


Tags: confluence-server

server
Jira Software Access for Confluence Software Space?
Asked by Jesse Ortega Jr:

Is it necessary to have a Jira Software license in order to access a Confluence Software-Project space?


Answers:
author: Sayed Bares [ServiceRocket]
body: [@Jesse Ortega Jr](/t5/user/viewprofilepage/user-id/3558849) each product is separate and each one has its own licensing.

Anyone can access Confluence Project Space as long as they have permission to do so.

You may wanna checkout the following articles:

* <https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/>
* <https://support.atlassian.com/jira-cloud-administration/resources/>

Ideally, you will need to give user access to the users who you want them to use Confluence but you can also make it public so anyone in the world can use your confluence.

comments: author: Jesse Ortega Jr
body: Thanks! This helps.


Tags: cloud

confluence-cloud
Copy pages does not work
Asked by Sheree Clements:

I have a whole template of pages that I need to copy regularly within my space. I still can't do it with the latest version we have of 7.19.9. I try and change the titles but it doesn't like that either.

![ConfluenceCopyPages.JPG](/t5/image/serverpage/image-id/273730iA05A270FAF136B99/image-size/large?v=v2&px=999 "ConfluenceCopyPages.JPG")

Is there a way around this as I have 40 pages that I have pre-built for each new section in my space?


Answers:
author: Brant Schroeder
body: [@Sheree Clements](/t5/user/viewprofilepage/user-id/4846413) Can you confirm that the page title you are trying to create does not already exist? What happens when you change "\|" with just "iLearn" does that resolve the issue?

comments: author: Sheree Clements
body: I can confirm that the page did not already exist. Thanks I took out the \| and it worked.

Although the \| was my delimiter for all my sections between applications. And a normal search and replace would allow you keep all the characters. Now I just need to tidy it up and work out how to do it for all 40 pages :-)

![ConfluenceCopyPages2.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/273737i926080921A0AD032/image-size/large?v=v2&px=999 "ConfluenceCopyPages2.JPG")


author: Rodrigo
body: Hello [@Sheree Clements](/t5/user/viewprofilepage/user-id/4846413)

Allow me to add my two cents here and share that to quickly reorder pages you can also use the drag and drop option from the Space Tools -\> Manage Pages.

It is a more compact Drag \& Drop that has saved me multiple times to reorganize pages when something breaks :D

![drag and drop.png](https://community.atlassian.com/t5/image/serverpage/image-id/273952i46E0ECBA6D4097FC/image-dimensions/265x146?v=v2 "drag and drop.png")

All the best,  
Rodrigo


Tags: cloud

confluence-cloud
Image Preview not working when image is placed within Table or UI macro.
Asked by Chad Hoynacki:

I have seen this error in the Legacy \& New editors in Confluence Cloud.  
An image simply attached to a page will have a clickable preview.  
If the same image is placed within a Table or UI macro, it is no longer clickable nor has a preview.  
Additionally, when right clicking Open in New Tab, instead a copy of the image is downloaded. Same if a link to the image is added in options.

This seems like a bug, but I wanted to check if anyone else is seeing this issue?


Answers:
author: Chad Hoynacki
body: Reaching back out to see if anyone else has seen this issue in Confluence cloud?


Tags: cloud

confluence-cloud
Unable to upload files of any type (JPG, PDF, XSL)
Asked by Ashley Davidson:

I am trying to upload files to a page then receive a message that says "Failed to upload". I have checked the file size and it is under 100MB, and have also tried to upload different types of files to test it out - all get the same error message. I am an Admin user in our Confluence instance and therefore should also have the privileges to upload/attach files but no matter what I do the last several days I cannot get even the smallest, basic file to upload to the page.

I also have tried multiple browsers (Chrome and Edge) with the same result.


Answers:
author: Brant Schroeder
body: [@Ashley Davidson](/t5/user/viewprofilepage/user-id/5286885) welcome to the Atlassian community

For the space you are trying to upload files to what permissions do you have in that space?


Tags: cloud

confluence-cloud