youngmon/atlassian-qna huggingface dataset:
Task report for guest users
Asked by Severine Andre:

How can I create a task report for a guest user in a space that is shared with this guest? The guest user never shows up in the list "assigned to". I tried to select only pages the guest user has access to but it changes nothing.


Answers:
author: Melo
body: Hi [@Severine Andre](/t5/user/viewprofilepage/user-id/5391337), welcome to the community!

That's a great question, guests have limited access to confluence.   

Here is what I was able to found: [https://jira.atlassian.com/browse/CONFCLOUD-76374?jql=text\~%22confluence%20guest%20tasks%22](https://jira.atlassian.com/browse/CONFCLOUD-76374?jql=text~%22confluence%20guest%20tasks%22)

"Workaround  
Guest users are currently limited to their in-app notifications about any task assigned to them.

Alternatively, it's possible to create a page with Task Report macro in the target space for the guests to allow tracking of any pending item, but it's not possible to filter to any particular guest as assignee (CONFCLOUD-76394). For now it could be used only to show ALL pending tasks for that space, requiring each guest user to locate their tasks in the list (manual sorting)."

I hope that helps.

Cheers,

Melo

comments: author: Barbara Szczesniak
body: [@Melo](/t5/user/viewprofilepage/user-id/3868701) I notice in the comments of the Jira issue you linked, it says that the fix was rolled out at the end of November. Does this mean that [@Severine Andre](/t5/user/viewprofilepage/user-id/5391337) shouldn't be experiencing this anymore?


author: Melo
body: Hi [@Barbara Szczesniak](/t5/user/viewprofilepage/user-id/5187859) that's correct I wanted to clarify that I initially experienced some confusion while trying to locate the shortcut for the task in the user interface.

However, I discovered that accessing the tasks as a guest is possible. You can try using the following URL: yoursiteurl.atlassian.net*/wiki/home/tasks*. If this method doesn't work for you, I recommend reaching out to Atlassian support for further assistance.

Cheers,

Melo


author: Marc - Devoteam
body: Hi [@Severine Andre](/t5/user/viewprofilepage/user-id/5391337)

Welcome to the community.

Confluence guests are not licensed Confluence and therefor have limited options and are not able to assign tasks to guest as also explained by [@Melo](/t5/user/viewprofilepage/user-id/3868701)


Tags: cloud

confluence-cloud
Utilizar confluence y Jira mas alla del 15 de febrero de 2024
Asked by digibis:

Estimados t?cnicos,

Disponemos de licencias de Jira Software(Server) 10 Users (SEN-5527832) y de Confluence (Server) 10 users (SEN-15620490).

Al intentar la renovacion me dice que solo puede ser hasta el 15/02/2024.

?No se podr? utilizar a partir de ese momento? ?Es oblogatoria la migracion? ?A que sistema? ?Como realizamos la migracion y cual opcion deberiamos contratar?

Quedamos a la espera de respuesta.

Muchas gracias.

We have licenses for Jira Software (Server) 10 Users (SEN-5527832) and Confluence (Server) 10 users (SEN-15620490).

When trying to renew, it tells me that it can only be until 02/15/2024.

Can it not be used from that moment on? Is migration mandatory? To what system? How do we carry out the migration and which option should we hire?

We are waiting for a response.

Thank you so much.


Answers:
author: Mayuresh Kamble
body: Hi [@digibis](/t5/user/viewprofilepage/user-id/658372) ,

Atlassian is no longer going to provide support for Jira server, Confluence Server after February 15, 2024. So you'll need to migrate your instances either to Cloud or to Data Center versions to keep using without any disruptions. However you can keep using the Server products but Atlassian will not provide any support for any kind of issues or upgrades. Also you can refer to the answers given [here](https://community.atlassian.com/t5/Jira-Content-Archive-questions/when-will-be-end-of-life-of-on-premise-server-JIRA-and/qaq-p/2467761)

For More details you go through the documentation here :-

<https://www.atlassian.com/migration/assess/journey-to-cloud>

<https://www.atlassian.com/migration/plan/cloud-guide#introduction>

<https://confluence.atlassian.com/enterprise/migrate-from-server-to-data-center-953127136.html>


Tags: confluence-server

server
Confluence automation detect specific label on page created
Asked by Aur?lien Thazet:

Hello,

I want to perform a series of actions in Confluence Automation when a new published page contains a specific label. I've tried many comparisons using CQL, Advance Comparison and Smart Values, but nothing seems to work. Has anyone already faced this kind of problem?

Many thanks,

Aur?lien


Answers:
author: Lukas Inschlag
body: I have the same problem, would be really interested in a solution!


Tags: cloud

confluence-cloud
Is Jira cloud a different codebase than Datacenter/Server
Asked by Brent Lee:

As far as security vulnerabilities go is Jira Cloud (and other Atlassian cloud products) a different code base than Data Center/Server? Does Atlassian disclose any CVEs related to cloud products and when they are patched?


Answers:
author: Dave Rosenlund _Trundl_
body: Hi, [@Brent Lee](/t5/user/viewprofilepage/user-id/5306257). Yes. They are different code bases. Since Atlassian is responsible for the Cloud platform, not the customer (as they are for Data Center), they do not publish CVEs.

See [the Atlassian Trust \& Security pages](https://www.atlassian.com/trust) to learn more.

Best,

-dave

comments: author: Brent Lee
body: Thank you!


Tags: atlassian

cloud

jira-cloud
How to create smart filter that can look at several user-picker fields
Asked by Angie Affolter:

I am using Rich Filter for Jira dashboards, which means I have a controller gadget where I can further filter the dashboard.

I have several user-picker fields (developer, functional consultant) that a user can be assigned to.

I want to be able to pick a user on the controller gadget and have it find all the issues where a selected user is any of the user-picker fields.

I'm thinking this is a smart filter, but I'm not sure what the JCL would be to say user to be selected is = fielda or fieldb or fieldc etc.


Answers:
author: Melo
body: Hi [@Angie Affolter](/t5/user/viewprofilepage/user-id/1532680), Indeed I also think as smart field should help, for the JQL something like: Developer = currentUser() OR "Functional Consultant" = currentUser() OR Tester = currentUser()

You can also use the name of the user instead of currentUser().

I hope it helps.

Cheers,

Melo   

comments: author: Angie Affolter
body: Hi, Melo, Thanks for the response.

I do use that method for a dashboard where it's for the current user (like a MY dashboard) and it works great.

In this case I want to be able to filter on a particular user.

For example, I have a technical resource john.doe and on some issues he's the assignee, some issues he is the developer (a custom user picker field) and some issues he is the subject matter expert (another custom user picker field). I want to pull all issues where this person is any of those things and have it on my rich filter controller gadget.


Tags: data-center

jira-data-center
Add / Remove Flag when label "Blocked" added / removed
Asked by ????? ?????:

Hello community,

How can I Add Flag when label "Blocked" added to issue, and vice versa.

Thanks


Answers:
author: Michel Neeser
body: Hi [@????? ?????](/t5/user/viewprofilepage/user-id/5150846)

Please note that you can set a flag manually on an issue without having to add a label. Perhaps this is sufficient for your use case?

However, if you really want to achieve this with a label, you can add an automation rule like the following:

![SCR-20240626-sjfo.png](https://community.atlassian.com/t5/image/serverpage/image-id/331948i59DBCD6149EB74E5/image-size/large?v=v2&px=999 "SCR-20240626-sjfo.png")

![SCR-20240626-sgak.png](https://community.atlassian.com/t5/image/serverpage/image-id/331935i9C91BCA19394BA1B/image-size/large?v=v2&px=999 "SCR-20240626-sgak.png")

![SCR-20240626-sfyn.png](https://community.atlassian.com/t5/image/serverpage/image-id/331936iF2850CED198B6A06/image-size/large?v=v2&px=999 "SCR-20240626-sfyn.png")

To *remove* the flag, you have to change the trigger and condition accordingly and set the "Flagged" field to an empty value.

Keep in mind that on the Free plan, you only have 100 rule executions per month.

Hope this helps!

comments: author: ????? ?????
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) thank you. when I put label manually - the issue is flagged. But when I want to do it via automation - this rule doesn't work


author: Michel Neeser
body: [@????? ?????](/t5/user/viewprofilepage/user-id/5150846) If you want a rule to be triggered by another rule, you have to set this flag in the "Rule details" tab:

![SCR-20240628-higw.png](https://community.atlassian.com/t5/image/serverpage/image-id/332301i7ACA165072F6E043/image-size/large?v=v2&px=999 "SCR-20240628-higw.png")


author: ????? ?????
body: [@Michel Neeser](/t5/user/viewprofilepage/user-id/1828853) thank you

But what I did wrong, I can't remove flag when issue is unblocked.

![Screenshot 2024-06-28 at 11.19.57.png](https://community.atlassian.com/t5/image/serverpage/image-id/332334i97550425D09E5DBB/image-size/large?v=v2&px=999 "Screenshot 2024-06-28 at 11.19.57.png")![Screenshot 2024-06-28 at 11.20.07.png](https://community.atlassian.com/t5/image/serverpage/image-id/332332i464BFA5830C07217/image-size/large?v=v2&px=999 "Screenshot 2024-06-28 at 11.20.07.png")![Screenshot 2024-06-28 at 11.20.16.png](https://community.atlassian.com/t5/image/serverpage/image-id/332333iBD80D3091B528727/image-size/large?v=v2&px=999 "Screenshot 2024-06-28 at 11.20.16.png")


author: Michel Neeser
body: [@????? ?????](/t5/user/viewprofilepage/user-id/5150846) The condition in your second screenshot needs to be "contains none of" instead of "contains any of".


Tags: cloud

flag

jira-cloud

label
Quick filter toggle doesn't stay selected
Asked by Kim Manipakone:

The issue started this week but I use Quick Filters daily. After selecting a filter then deselecting to select a different one, the toggle turns off removing all Quick Filters from display. This can be frustrating during daily scrums. Any suggestions on a solution is appreciated.


Answers:
author: Trudy Claspill
body: Hello [@Kim Manipakone](/t5/user/viewprofilepage/user-id/3954982)

Welcome to the Atlassian community.

Are you working with a Team Managed project board or a Company Managed project board?

Does it matter if the filter you selected resulted in some vs. no cards displayed?

In a board for a Company Managed project I clicked the option to show all Quick Filter buttons.

![Screenshot 2024-06-26 at 1.08.54?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331955i9E28FFC1070E4CB2/image-size/large?v=v2&px=999 "Screenshot 2024-06-26 at 1.08.54?PM.png")

For each of these filters *except **priority*** I was able to activate and deactivate the filters individually by clicking on the buttons, and the buttons would remain displayed. For those three filters, each one that was activated resulted in at least one card remaining displayed on the board.

However for the **priority** filter when I clicked on that button there were no cards to display. In addition, when I clicked that filter button all the filter buttons were cleared from the screen.

![Screenshot 2024-06-26 at 1.11.17?PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331956i23768A7FB0775B42/image-size/large?v=v2&px=999 "Screenshot 2024-06-26 at 1.11.17?PM.png")

Is that the same experience you are having?

comments: author: Kim Manipakone
body: Hi Trudy, thanks for your response. I'm working on a Company managed project board. It didn't matter on whether the filter had a card or not, the toggle for Quick filters would automatically switch off.

However, while reviewing your question this afternoon, the toggle seems to stay on and buttons stay put. Not sure what happened but this was going on for a few days.


author: Trudy Claspill
body: I'm glad it resolved itself.


Tags: cloud

jira-cloud
Existing Custom Fields in Team-managed projects
Asked by Chris Lucas:

New to cloud here... (long-time Data Center admin)

I have a team using both team-managed and company-managed projects. I know a field created in a Team-managed project is local to that project only and cannot be used in a company-managed project, but what about the other way around -- can an existing custom field (already in use in company-managed projects) be used in a team-managed project? It would appear no -- In the Team-managed project (Project Settings\>Issue Types), when I search for the existing custom field, it does not appear in the list of search results.

Is my assumption correct? Or does the custom field need to be associated with a specific field config or context to be available for use with team-managed projects?

The field already shows a "Global Context: Apply to all issues in Jira." (My Team-Managed project is not listed). If I try to add another context, there is no option to make it a global context -- if I don't select a Project to apply the context to, I receive an error - "You must select a project for non-global contexts".

Thanks in advance for any guidance here.


Answers:
author: Bill Sheboy
body: Hi [@Chris Lucas](/t5/user/viewprofilepage/user-id/1711014)

According to the original announcement, to make such fields available setting the context to global should work: <https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/Announcing-the-ability-to-re-use-global-custom-fields-in-team/ba-p/2209113>

Unfortunately it needs to happen for each project, and potentially each issue type, in the team-managed project.

There appears to still be an exception that this does not work for Jira Product Discovery (JPD) projects, which seem based upon TMP.

If the global context is not working, you may want to have your Jira Site Admin check with the support team to investigate for your site: <https://support.atlassian.com/contact/#/>

Kind regards,  
Bill


Tags: cloud

jira-cloud
JQL Query for between today (date field) and seven business weeks ahead (date field)
Asked by Tyler Stephens:

Hi,

I want to calculate if a certain date value falls between now and seven business weeks ahead via JQL.

Thanks!


Answers:
author: Trudy Claspill
body: Hello [@Tyler Stephens](/t5/user/viewprofilepage/user-id/4303290)

*dateField*\>= now() and *dateField* \<= startOfDay(7w)

You can find additional information about advanced JQL queries at

<https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/>

comments: author: Tyler Stephens
body: Thank you! Does this work for business weeks?


author: Akpeknaa Orduen
body: Hi


Tags: cloud

jira-service-management

jira-service-management-cloud
How to add hyperlink to JQL search
Asked by Makai Baker:

I want to add a hyperlink to a JQL search within the content of a "Send Email" action in an automation rule in which the text shown is the amount of tickets in the JQL search.

I have the "amount of tickets in JQL search" part sorted out as a (size) smart value.

The \[text shown l url\] format is not working and {{issue.url}} only works for a single issue.


Answers:
author: Duc Thang TRAN
body: Hello [@Makai Baker](/t5/user/viewprofilepage/user-id/5231778)

Can you try with this smart value in to the email content; I'm used to recevied a list of issues with hyperlinks

{{#lookupIssues}}  
\* {{summary}} - {{url}}  
{{/}}

Here a exemple :

![Capture d??cran 2024-06-26 210547.png](https://community.atlassian.com/t5/image/serverpage/image-id/331941iD3EB7A4CB40410F2/image-size/large?v=v2&px=999 "Capture d??cran 2024-06-26 210547.png")


author: Trudy Claspill
body: Hello [@Makai Baker](/t5/user/viewprofilepage/user-id/5231778)

Where are you trying to run that JQL search? Can you provide screen images?

It seems like you might be working on an Automation Rule. If that is the case, please provide screen images that show the entire automation rule and point out where you are trying to make the change.

comments: author: Makai Baker
body: Hello,

I've updated the original question, but the JQL search is a "Lookup Issues" action and I want to put the hyperlink within the content of a "Send Email" action in an automation rule.


author: Trudy Claspill
body: Can you please provide images that show the entire rule? Sometimes the problem is caused by the context in which the step is executing. We can't determine that without seeing the entire rule.

Also, please provide the output written in the rule execution Audit Log, and an example of the content of the email that is actually being received.


Tags: cloud

jira-cloud
Change substasks to tasks and define a story father
Asked by Jos? Roberto Cavalcante Alves:

I need to change the subtasks to taks and define the stories.. When I change to tasks, I can not define a story, because the system only show me the epics


Answers:
author: Trudy Claspill
body: Hello [@Jos? Roberto Cavalcante Alves](/t5/user/viewprofilepage/user-id/5528692)

Welcome to the Atlassian community.

To change a subtask issue to a standard issue you need to view the subtask issue and then use the **Convert to issue** option from the action menu (the button with the three dots in the upper right corner.

![Screenshot 2024-06-26 at 11.03.40?AM.png](https://community.atlassian.com/t5/image/serverpage/image-id/331920iD2BE4B90213D8AE6/image-dimensions/186x214?v=v2 "Screenshot 2024-06-26 at 11.03.40?AM.png")

What do you mean by "define the stories" for the subtask you changed to a task?

The issue type hierarchy in Jira is:

```
Epic
|-- standard level issues (i.e. Story, Task, Bug)
    |-- subtasks
```

A standard level issue can have only subtasks as child issues. An Epic can have only standard level issues as child issues.

If you change a subtask to a Task, then you can define new child subtasks for your Task, but you can't create Stories as child issues of the Task.

comments: author: Jos? Roberto Cavalcante Alves
body: "What do you mean by "define the stories" for the subtask you changed to a task?"

Define the stories means to set a father. But when I change to task and try to define the father, doesn't appears stories, just epics. Then, I can not choose a story.


author: Jos? Roberto Cavalcante Alves
body: I want to create tasks as child issues of the sotories. But when I change from subtasks to tasks the system only show me Epics


author: Trudy Claspill
body: Hello [@Jos? Roberto Cavalcante Alves](/t5/user/viewprofilepage/user-id/5528692)

You cannot make Tasks child issues under Stories. As I already stated:
> The issue type hierarchy in Jira is:
>
> ```
> Epic
> |-- standard level issues (i.e. Story, Task, Bug)
>     |-- subtasks
> ```
>
> A standard level issue can have only subtasks as child issues. An Epic can have only standard level issues as child issues.
>
> If you change a subtask to a Task, then you can define new child subtasks for your Task, but you can't create Stories as child issues of the Task.

An issue's parent must be for the hierarchy level directly above it. Subtask parents are issue types at the Standard Level Issues. Issue types at the Standard Level Issues may have parents that are Epics.

Since both Story and Task are Standard Level Issues, they cannot be parents of each other.


author: Jos? Roberto Cavalcante Alves
body: ok, tks a lot


author: Jos? Roberto Cavalcante Alves
body: Do you know how can I proceed to view substasks in the timeline ?


author: Trudy Claspill
body: With the basic Timeline functionality available with the Jira Standard plan subtask issues cannot be displayed in the Timeline.


author: Jos? Roberto Cavalcante Alves
body: Is my company plan basic ?


Tags: cloud

jira-service-management

jira-service-management-cloud
How to port a Jira project and all its associated dependencies from one jira instance to another?
Asked by Murad Khan:

Is there even such a thing and if so, how might it be achieved?

Problem:

We have 2 on prem instances of Jira and would like to lift and shift a Jira project from one instance to another. Assume both instances are identical in terms of their configuration and authentication setups with different access URL.


Answers:
author: Pablo Gamblin _ServiceRocket_
body: Hi [@Murad Khan](/t5/user/viewprofilepage/user-id/5017582)

You are able to do this with third-party apps such as Configuration Manager for Jira. You can learn more about this app at the following link:

* [https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira-cmj?tab=overview\&hosting=datacenter](https://marketplace.atlassian.com/apps/1211611/configuration-manager-for-jira-cmj?tab=overview&hosting=datacenter)

If this is not an option for you, you may be able to follow the instructions in the answer linked below:

* <https://community.atlassian.com/t5/Jira-questions/Export-and-Import-of-project/qaq-p/1930965>

Hope I was able to answer your question!

comments: author: Murad Khan
body: Yes, thanks very much for your guidance


Tags: data-center

jira-data-center

jira-server

server
Tasks and sub-task dates update automatically
Asked by Matthew Wall:

From what i have found there is no automatic method for a sub-task start and end date to change automatically if the end date of a parent task changes. Do i really need to create automations for something this simple? I am trying to change over from MS Planner where i can move a task forward on the timeline and the sub-tasks automatically adjust. Without this very basic function, this will be a hard-sell in my organization. Am I missing something?


Answers:
author: Trudy Claspill
body: Hello [@Matthew Wall](/t5/user/viewprofilepage/user-id/5529987)

Welcome to the Atlassian community.

Yes, you really do have to create automation rules for this.


Tags: cloud

jira-cloud
In my organization we have a lot of projects and the organization wants to centralized project?
Asked by jirausing:

In my organization we have a lot of projects and we want to create the centralized project and that centralized project it have 31 milestones and that milestones when ever the any other project is created they want to include that milestones in that project, how to import that milestones automatically? or any script runner or any automation rules?


Answers:
author: Florian Bonniec
body: Hi [@jirausing](/t5/user/viewprofilepage/user-id/5529967)

What are you using for milestone ? If you use version you will need to create a version in each project when a version is created in your centralized project. You could achieve this using automation for JIRA for instance. But for JIRA even if the name is the same it will be different versions because the id will be different. If it's to use in Advanced roadmap you could create a cross project version that aggregate all of your version with the same name but I think it cannot be automate.

If you use a customfield, you could use a global context so the field will share the same option across all projects and for JIRA it will be the same options across the instance.

Regards


Tags: data-center

jira-data-center

jira-server

server