youngmon/atlassian-qna huggingface dataset:
Create or Copy a Project in Jira Software - including Workflows and Kanban boards
Asked by Holloway Winfred:

I need to create 8 projects. Is there a way to set up the initial project and then just copy it for the other 7, including the initial project's workflows and Kanban boards? Do I have to create and copy the project, then separately copy the Kanban boards?


Answers:
author: David Bakkers
body: Hello [@Holloway Winfred](/t5/user/viewprofilepage/user-id/4047406)

You've posted this question in the Trello section, but your question is about Jira.

In essence, the answer is *'not exactly'*. Do a Google search for 'Jira Software clone project' or 'Jira Software duplicate project' for all the previous times the question has been asked and answered.
How to create a report with info from multiple boards?
Asked by Archie Court:

I have a few boards with the same card "Errors" in it. Is there a way using Calender in Butler to email a report with info from each of the cards in these "Error" cards?  

I know I could create a report in each of the boards but wouldn't that send multiple emails?


Answers:
author: Robin Warren _Blue Cat Reports_
body: I don't think you can create reports across multiple boards with Butler, but could look at a 3rd party power-up like Blue Cat Reports <https://trello.com/power-ups/5d9c90aa18965066fcd44730/reports-by-blue-cat>


Tags: butler

report
I would like to ask for a personalized training for my company
Asked by Catalina Alvarez:

We live in Madrid, Spain. We are starting to use Trello for Android for our company and we New sometida training


Answers:
author: Charlie Misonne
body: Hi Catalina, welcome to the Atlassian Community.

Atlassian has a training program called Atlassian University but it does not include Trello trainings.

Perhaps you could get in touch with an Atlassian partner company and ask whether they can provide a personalized training session. You can look for partners in the [partner directory](https://partnerdirectory.atlassian.com/) and filter by location and product.

comments: author: Dan Ivory
body: Hey [@Catalina Alvarez](/t5/user/viewprofilepage/user-id/4527823)! We're one of those partners [@Charlie Misonne](/t5/user/viewprofilepage/user-id/502263) mentioned, and we have a team/office based in Madrid so should be able to help :)

As we don't have your contact details, would you mind filling out the form on the link below, then one of our team will be in touch to see how we can help?

<https://www.adaptavist.com/solutions/trello-services>

Thanks,

Dan


author: Robin Warren _Blue Cat Reports_
body: Dan and Adaptavist are good guys, definitely worth checking them out :)


author: Catalina Alvarez
body: Hi Dan,

Thanks for your reply, I have tried to log in to your website but it seems I'm not successful. Can you please share an email where I can contact you?

Thanks!


author: Robin Warren _Blue Cat Reports_
body: Hannah at <https://www.simplaworkflows.com/> is excellent, depending on what exactly it is you are looking for.
How to change the list orientation?
Asked by Sessi:

On my Trello board, my list is showing up vertically and I am unable to change them to horizontal. It happens automatically and have tried closing out the browser, creating a new board, and restarting my computer.


Answers:
author: Hannah Humbert - Simpla Workflows
body: Are you able to send a screenshot of what you see? Have you tried in a different browser/in incognito mode? Sounds like it could be a chrome extension or another 3rd party of some sort.

comments: author: Sessi
body: I tried it in the incognito window and it worked. I was able to figure out which extension was creating the error. Thanks.


Tags: list
Trello Calendar Add-on events private and public?
Asked by K otgc:

Hello, my Trello Calendar Add-on is buggy, however this is another issue.

I would like something similar to Google Calendar where I have a global calendar, then a calendar for person1's events and a calendar for person2's events.

My global calendar will see all events so I can manage my time, however person1 will only see person1 and person2 will only see person2.

Perhaps person1 could see some of my events, if they need to book a time.

Hope there's something as SalesForce is too expensive and pay $0 taxes...not a good PR look.


Answers:
author: Hannah Humbert - Simpla Workflows
body: There might be a tool outside of Trello that will be better suited for this, but of you're keen to use Trello, one way could be to create a board for each person and connect your internal master board to each person's board. From there, you could sync the relevant cards from your master board to each person's board. Each board could have the calendar powerup enabled, so you could just take the calendar URL from a person's board and share that with them. In terms of syncing cards between boards, you could use Butler to create a sort of 1-way sync, or Unito if you need a true sync

comments: author: K otgc
body: Thank you, love it. Will try and mark as answer if it works.

Yes, I used to use Google Calendar, but Atlassian has a more suited suite for my needs.


author: Hannah Humbert - Simpla Workflows
body: Great! Hopefully, that works for you. Let me know if any questions pop up while you're setting that up ?


Tags: calendar
Preview Attachments
Asked by Paulina Moscoso:

I used to be able to preview attachments without having to download them. Now it does not matter where I click it automatically downloads.


Answers:
author: Michael Pryor
body: We have a bug opened for this.

comments: author: Rainer Mundy
body: Any update on this?   
THis wasn't an issue for us until today when it started doing this. Very annoying.   
Seems strange that some started experiencing this back in August and it was classed a 'bug' but is now widestream.


author: Jeferson Kist
body: A bug that persist for too much time. We are about to quit Trello because of this. We have tons of work on trello and now we are having this issues that persists for so long. We are paying to use Trello and we cant work well because of this bugs.

Please!


author: Donny Trana
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) Any update you can provide on this? The loss of the preview function has had a major negative impact on the workflow of our team.


author: Julie Herczeg
body: [@Michael Pryor](/t5/user/viewprofilepage/user-id/1131556) --- I would love to know if there is an update on this issue also.

Continually downloading documents is really frustrating. Having to spend time emptying the downloads folder kind of defeats the purpose of having the attachment feature as a part of a card. We could just email attachments to people, totally bypass Trello altogether.

But I love Trello and would love to see this feature back and working.


author: Shae Hudson
body: Our company uses Trello for organizing our projects, and this downloading issue is VERY counterproductive!!! When will it be fixed???


author: Martin Purmensky
body: My understanding, and my complain, is that it is the new "upgrade". I asked about it and was told that anything beside images and videos will have to be download. That include Excel and PDF (pdf preview still works, Excel does not).

The whole upgrade is really unfortunate - mainly this and the disabled attachment sharing.


author: Adam Cao
body: Hi folks! I just released a Trello Power-Up that re-enables previewing of Word, Excel, and Powerpoint attachments: <https://trello.com/power-ups/61bd1b71e0984756b13f7696>


Tags: attachment

preview
How do I add a workspace created by a co-worker (on a free trial) to my paid Business Class account?
Asked by Robin Marshall:

Can anyone help me figure out how to bring a workspace onto my Business Class account? The workspace was created by a colleague on a free trial, but we need that workspace and all boards on our main account. Thanks!


Answers:
author: Andrea Crawford
body: Hi Robin,

I believe you and your colleague will need to move all the boards from the free trial workspace into the Business Class workspace. [This page](https://help.trello.com/article/752-changing-the-workspace-to-which-a-board-belongs) gives instructions on how to move boards between workspaces.
Is there an easy way to track the repeat schedule of repeating cards with the Card Repeater power-up
Asked by Yehuda Zutler:

I have a list of almost 100 cards that repeat to different lists in my board with varying frequencies and I want to keep track of how often they are scheduled to repeat and when. Is there an easy way to do it besides for manually going in to each card and writing down the details (Card X- monthly on the 15th of the month, Card y-weekly on Mondays and Thursdays, etc.) ?


Answers:
author: milynnus
body: [@Yehuda Zutler](/t5/user/viewprofilepage/user-id/4206690)

A repeated card or a card which is a copy of another has an attribute called {sourceCard}. Unfortunately it is not expose as a card variable when I last checked.

It can be used in a number of ways tracked the copied card or to automate changes through them. The initial building of a checklist of cards with the same {sourceCard} would be via the http request but there after you should be able use the standard automation to do what you want on the board.   

here's an example of what I did :

<https://trello.com/c/1JfF1AZE>

comments: author: Yehuda Zutler
body: .


author: milynnus
body: [@Yehuda Zutler](/t5/user/viewprofilepage/user-id/4206690)

In simple English you will probably have to document your repeaters. Check out dashboard view, DashCard or the new reports offer some help to understand your board better.
Only Slack Admins are able to connect Trello to Slack
Asked by luyne.oliveira:

Only Slack Admins are able to connect Trello to Slack. When non-admins slack members try to do that, a message appears that they are not authorised to install Trello to their workspace and the button "Explore approved apps" appears. When they click the button, Trello is there as an approved app.

I am an Slack Org Owner and I made sure that Trello app is approved and installed in all company workspaces. I don't know what else to do and people are starting giving up on Trello.![Voce? na?o tem autorizac?a?o.png](/t5/image/serverpage/image-id/157210iC74DF902979A8740/image-size/large?v=v2&px=999 "Voce? na?o tem autorizac?a?o.png")![Apps aprovados.png](/t5/image/serverpage/image-id/157211iF9C62F89A7C1F44E/image-size/large?v=v2&px=999 "Apps aprovados.png")


Answers:
author: Robson Alves
body: Ol? Pessoal, eu e v?rios colegas estamos passamos por este problema, poderiam verificar?  
J? tenho colegas que j? est?o desistido dessa ?tima ferramenta.

comments: author: luyne.oliveira
body: O time do Trello me respondeu dizendo que o problema estava no lado do Slack, por?m o time do Slack disse que o problema estava com o Trello :( N?o sei mesmo o que fazer.

Nas configura??es do Slack aparece estar tudo certo, instala??o de apps est? liberado e o Trello ? um app aprovado.


author: Robson Alves
body: Seria t?o bom se tiv?ssemos uma solu??o para o problema !!!!!  
As ferramentas nos ajudam muito no dia a dia ...


author: Robson Alves
body: Ol? pessoal, bom dia!

Em conversa com o suporte Slack eles pediram para desaprovar e aprovar novamente o aplicativo no painel da organiza??o.  
Porque pode est? fora de sincronia entre os escopos que foram aprovados no n?vel da organiza??o, versus o que foi aprovado no n?vel do espa?o de trabalho.  
Podendo ser o resultado dos desenvolvedores de aplicativos (Trello) atualizando os escopos que seus aplicativos solicitam.  
Logo, tentem desaprovar e aprovar novamente para ver se d? certo, conosco deu certo!!!!!


Tags: slack
No magnifying glass or search bar above board in Android App
Asked by RichardLee:

All the documentation I've seen about the Trello android app says there is a magnifying glass icon at the top of the board which allows you to search that board. Why does my board not have one?

![Screenshot_2021-08-23-14-14-08-571_com.trello.jpg](/t5/image/serverpage/image-id/157191i3BE360BE1B906234/image-size/large?v=v2&px=999 "Screenshot_2021-08-23-14-14-08-571_com.trello.jpg")


Answers:
author: Eric Linnert
body: Hey [@RichardLee](/t5/user/viewprofilepage/user-id/4526627), this is Eric from the Trello mobile team.

The magnifying glass icon is now actually a filter icon on Android, though looking at your screenshot, I'm not seeing that either:

![screenshot-1629748498243.png](https://community.atlassian.com/t5/image/serverpage/image-id/157199iB2193DF3E4E3A6BF/image-dimensions/229x496?v=v2 "screenshot-1629748498243.png")

Can you please tell me what app version (Settings \> About Trello) you are on and also what device/OS you have?

Thanks in advance!

Eric

comments: author: RichardLee
body: Phone - Redmi Note 9S

Trello for Android 2021.11.16066-production

Android 10 QKQ1.191215.002

*(when did version numbers get so weird?)*


Tags: android

search
sort lists alphabetically in Trello
Asked by Jialing Xie:

how can i sort list alphabetically in a Trello board? only saw options to sort cards OR creating butler but the sorting still only applies to a card level not a list level. thanks!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hi [@Jialing Xie](/t5/user/viewprofilepage/user-id/4526732) ! I just stumbled across a board button that might do what you want. I didn't realize this was an option sorry!

![Screenshot_20210831-084910_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/158193i6D2A48224EDA2FCC/image-size/large?v=v2&px=999 "Screenshot_20210831-084910_Chrome.jpg")

comments: author: Jialing Xie
body: amazing! it worked! thank you for your attention to details \& sharing! so so helpful! [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993)


author: Hannah Humbert - Simpla Workflows
body: Great! ? Glad that works for you ?


author: Ilan Keren-Zur
body: I also thank you but how can I sort all the tasks that are in the list, for all the lists?


author: Ilan Keren-Zur
body: [@Hannah Humbert - Simpla Workflows](/t5/user/viewprofilepage/user-id/2109993) What you described is sorting the lists in the board, not the tasks inside the list.  
Is it possible to sort the tasks inside the list, for all the lists of the boards, without sorting the lists?   
Building an automation for each list is possible, frustrating but possible because I need to build it for each list separately and if I change a list name or add another list, it stop working.


author: Hannah Humbert - Simpla Workflows
body: Are you wanting the actual full lists to sort alphabetically from left to right? You're able to sort the cards within a list, but I'm not sure about automatically sorting the way lists are displayed on a board. As far as I know, the only way is to manually click and drag the lists around your board to order it the way you want.

comments: author: Jialing Xie
body: yes, you are correct, i would like to sort all lists by alphabetic order. sounds like this is not immediately available? i found this feature useful especially when i have an array of lists on the board needing to be sorted. when do you think this feature could possibly go live?


author: Hannah Humbert - Simpla Workflows
body: No, it's not currently available as far as I know. This forum is mostly made up of members who don't work for Atlassian/Trello; it's a community forum where anyone can answer questions, so you'll need to follow this guide here to submit your request: <https://help.trello.com/article/724-submitting-feature-requests-for-trello>
Losing card Activities when moving between boards...
Asked by michael caufman:

Cards and boards are visible to TEAM members only.

**Is there a setting that will preserve the activity log when moving a card from one board to another (in the same TEAM)?**

Currently, if someone need additional details for the card, they have to move the card back (and forth) between boards to look at the full activity information...

I don't recall if this has always been the behaviour, but I was told by a few folks here that is used to show all the activity...**(is that true?)**


Answers:
author: Lara
body: Hi Michael,

Thanks for reaching out!

Right now, when you move a card from one board to another, not all of the card's activity is moved (as you've noticed). The activity history displayed on a card is only relative to the board the card is on.

If you need to keep a card's history, a workaround would be to copy those cards instead.

For example:

* create a card on board A
* move card from one list to another until reaching the Done list
* copy card to board B
* archive original card on board A (which would be accessible at a later date)

That said, I understand it'd be helpful if a card's history remained on the card even if it's moved to a different board so I've flagged this as a feature request with the product team.

Please let us know if you have any other questions, and we'll be happy to help.

All the best,

Lara  
The Trello Team
Weekday planning
Asked by Jan vd V:

Is it possible to create automated lists for every weekday with a filled date e.g Monday 08/30/21 with automatic created cards form a template?


Answers:
author: Hannah Humbert - Simpla Workflows
body: It would be a calendar command. The idea would be to create a template list on your board (or a separate board) and add all necessary cards to that list. The command would look something like this:

![Screenshot_20210824-084746_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/157212iA51788513F1A336B/image-size/large?v=v2&px=999 "Screenshot_20210824-084746_Chrome.jpg")

comments: author: Hannah Humbert - Simpla Workflows
body: Just re-reading your question - the trigger would actually need to say "Every *weekday"*which you can easily set when creating the command


author: Jan vd V
body: Thank you! How to create a whole week at once? Monday to Friday? How to notate the day names in Dutch? And date options like "Maandag 31 augustus 2021"?


author: Vero Rivas
body: Hi [@Jan vd V](/t5/user/viewprofilepage/user-id/4526131)

You can use Butler's power up to automate what you need, but you will have to configure it according to your requirements

Cheers

comments: author: Jan vd V
body: Thank you!
I don't get notifications on my phone
Asked by Rosy:

I set up a couple events with reminders on the app and to be sure I'll be notified, I set up an event for let's say 2:30pm and telling it to remind me at 1:30pm. I am member of the card and watching. Notifications are enabled (vibration and pop up) but nothing happens.

I don't want E-mails, just notifications on my Android, how can I make it work? Getting reminders on my phone is really important for me!


Answers:
author: Hannah Humbert - Simpla Workflows
body: Hey Rosy! Just double checking you've enabled push notifications in your phone's settings?

![Screenshot_20210824-085859_Settings.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/157215iCD394BE41ECF5D70/image-size/large?v=v2&px=999 "Screenshot_20210824-085859_Settings.jpg")


Tags: android

app

notification
Rules : trigger
Asked by Fr?d?ric G?hin-Roche:

hello everyone,

adding a rule in a Trello list, I would like to move a card created in a list to anorther list, when the card is created by anyone but more than one specified person.  
The rule works if only one person is the exception, but can I add more than one ?  

thanks

Fred


Answers:
author: Hannah Humbert - Simpla Workflows
body: Would it make sense to just have the trigger say "when a card is added to list X"? You don't necessarily need to specify the member in the trigger

![Screenshot_20210824-085711_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/157214iFD7B35F42199265D/image-size/large?v=v2&px=999 "Screenshot_20210824-085711_Chrome.jpg")

comments: author: Fr?d?ric G?hin-Roche
body: thanks for the answer but It would be too easy ( :-) ).  
we are two managing a board used for a course. the students make a mess with model cards in a list, so we would like to have some automatisations.

We (the two of us) want to be able to create a card in the list that wil stay in the list and when a student creates a card it moove automatically to another list.  
I can create au rule for one of us but not for the two af us.


author: Hannah Humbert - Simpla Workflows
body: Oh I see! In that case, you basically want to say:

*"When a card is added to a list by anyone except member @\[deleted\] OR member [@hannah](/t5/user/viewprofilepage/user-id/76798), move card to list "XYZ"".*

I don't think you can create OR statements in butler, so I *think* the only way to go would be to create two separate rules like this:

![Screenshot_20210824-194450_Chrome.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/157260iEEBC052FBEE60354/image-size/large?v=v2&px=999 "Screenshot_20210824-194450_Chrome.jpg")


author: Fr?d?ric G?hin-Roche
body: I'have already tried that, but it doesn't work. In that case it's the same as no rule :-( the card moves with everyone.


author: Hannah Humbert - Simpla Workflows
body: Ah :( sorry - I'm not much help! Someone else on here might be able to come up with an idea, or Trello support might be able to give some guidance.


author: Fr?d?ric G?hin-Roche
body: thanks for trying anyway :-)
disabling users not to delete files
Asked by Macylene Jongwe:

Hi, is there a way l can disable users not to delete uploaded files from Trello, or a way to give permission to certain users not to delete


Answers:
author: Laura Holton _ACE Rotterdam_
body: Hi [@Macylene Jongwe](/t5/user/viewprofilepage/user-id/4455112) ?

Trello's user permissions are tied to the subscription you have with them, when it comes to permissions on a board, there are different types of Trello users:

* **Invited Members** - An invited user is someone who has been invited to a board but hasn't yet confirmed their account. Their user icon will appear to be grayed out in the Members area of the board.
* **Board Members** - A 'Normal' member is simply a member of a board. Normal members can edit or add to the board without restrictions.
* **Observers** - An observer is a member with read-only access to a board. (Observers are only available to Workspaces with [Trello Business Class](https://trello.com/business-class)).
* **Workspace Members** - A Workspace member is someone who has been added as a member of that Workspace. They will be able to see boards that are Workspace visible. Workspace members appear in the Members tab for that Workspace.
* **[Guest](https://help.trello.com/article/1236-board-guests)**- A normal member on the board. Guests are not members of the Workspace that the boards belong to.
* **Board Admin**- A board admin is a member of the board who can do anything on the board. Board admins are marked by the blue and white chevron in the bottom right corner of their avatar.

If you're only wanting to limit users deleting uploaded documents you would have to mark them as Observers if you have Business Class, however this would mean they wouldn't be able to edit or delete anything not just documents.

The best approach I find, depending on the number of users, is to sometimes have a small column with board etiquette listing what users can and can't do within the board.

I hope this helps but let me know if you have any other questions ?

All the best,

Laura


author: Dasha Shakov
body: Hey [@Macylene Jongwe](/t5/user/viewprofilepage/user-id/4455112)  

Adding to [@Laura](/t5/user/viewprofilepage/user-id/962514) response:

If you're worried about users deleting data that should not be deleted but don't want to limit users from editing documents, you can add the [**Backups for Trello Power-Up**](https://trello.com/power-ups/5f68db5b510db84238769710).

Backups for Trello exists to help teams work safer in Trello. Accidental and malicious deletions do happen, and when they do -- it's a relief to know that data is backed up and can be easily restored.

Backups for Trello automatically backs up your Trello boards daily. If a board member wrecks havoc on a board, you can use Backups for Trello to easily restore the board back to a previous point in time when everything was perfect.

If you have any questions, feel free to email me directly at dasha@rewind.com.