youngmon/atlassian-qna huggingface dataset:
When We are able to display an attached file AS A LINK in the new editor?
Asked by Aya Tsukagoshi:

I can't link attachments to text in the new editor.  
When We are able to display an attached file AS A LINK in the new editor?


Answers:
author: Nic Brough -Adaptavist-
body: What do you mean "as a link"?


Tags: cloud

confluence-cloud
Insights - can ordinary users users see it?
Asked by kaimen:

I would like to know whether ordinary users can see 1) Insights 2) Analytics.

Thanks.


Answers:
author: Mikael Sandberg
body: Hi [@kaimen](/t5/user/viewprofilepage/user-id/4210558),

Welcome to Atlassian Community.

Yes, by default all users have access to view Analytics in Confluence. If needed you can set [who can view analytics](https://confluence.atlassian.com/confcloud/permissions-for-analytics-972332501.html) on your site and spaces.

comments: author: kaimen
body: Thanks Mikael.

Can they see Insights or not?


author: Mikael Sandberg
body: Yes, Insights/Analytics is by default available for every user if you are on the premium plan.


author: kaimen
body: Got it - thanks. You can close the ticket now...


Tags: cloud

confluence-cloud
How do I set up a zap to record card movement across my trello board?
Asked by Paul Singh:

Hi all,

I've been reading the trello blog and really like this article

<https://blog.trello.com/agile-teams-automate-trello-to-reduce-manual-overload>

There's a section where the author talks about the zaps they have set up to monitor performance. I was wondering if anyone could share their experience on how one would go about setting up these zaps and what formulas you would use in sheets to get these analytics?

Many thanks in advance and apologies if this is a silly question!


Answers:
author: Mike
body: Hi Paul,

<br />

One resource I wanted to share with you is Trello's Help page on setting up various Zapier integrations: <http://help.trello.com/article/825-trello-and-zapier-integrations>

That page might give you some ideas! Beyond that, Zapier's support team would be great to reach out to with specific questions on setting up Zaps and getting them working!


Tags: zapier
How to move a list to a new board
Asked by Orion Jones:

Our "Video" board is very full, and therefore very slow. I want to move our list "Released Video" to the new board "Video Archive". But when I do, the list remains in the current "Video" board and some weird half-list gets moved to the new "Video Archive" board.


Answers:
author: Mike
body: Hi Orion,

There could be a couple of things going on here, but it sounds like that list might be so large that the transfer of the list is failing. If you have any developer resources available to you, moving that list via the API would likely be the best way to go: <https://developers.trello.com/>

I would also suggest that you reach out to us directly at <https://trello.com/contact> so we can take a closer look at the board in question and find out what's happening.


Tags: list
Trello Integration to Outlook Cal
Asked by Megan Radford:

Is there a way to integrate a Trello board to an outlook calendar? I have seen links to Google and iCal but not Outlook.


Answers:
author: Matthew N
body: Hey Megan

Check out [this article](http://help.trello.com/article/1064-using-trello-with-microsoft-outlook) for instruction on how to integrate Trello board to outlook calendar. Additionally, check out [Cronofy for Trello](http://www.trello.cronofy.com) for a more seamless integration process.


Tags: calendar
Android app: suddenly bombarded under notifications
Asked by Michael Schaap:

I've had the Trello app installed on my Android phone for a few years, and never got any notifications.

But since the last update to the app, I am bombarded by notifications, and there doesn't seem to be an option to turn those off.

In fact, I'd really like the app to not run, and use data. in the background. There doesn't seem to be an option for that either. (There aren't many options at all.)

Why has this changed, and how can I fix this?

(Sure, I can fix it at the Android level, block background data or notifications for the Trello app. But the app shouldn't be doing this in the first place without an opt-in, and in the very least offer an opt-out. This behaviour is just rude.)


Answers:
author: Mike
body: Hi Michael,

Are you using Android 8.0? In 8.0, notification settings are much more granular on the OS level, so they get handled in device settings; they can now define behavior for different types of notifications (@-mentions vs. due date notifications vs. new comments on subscribed cards, etc). Turning them all off entirely should definitely still be an option, but it does have to happen at the OS level now.

The improvements in Android 8.0's notification capabilities, and the most recent Trello for Android update that included those enhancements, together might explain what you're seeing.

If you're not running Android 8, I would encourage you to reach out to us directly at <https://trello.com/contact> so we can take a closer look. There might be something else going on there.

comments: author: Michael Schaap
body: Yes, this is on Android 8.0.

I've got about 100 apps on my smartphone, and I think that might still be below average. If all apps turn on notifications without asking, our phones would become unusable.

So, yes, there should still be a global switch, and it should be default off (i.e. opt-in).

More important, IMO, is the second half of my question: why is Trello permanently syncing my projects (and notifying) without a setting to control this (preferrably opt-in)?

Again, if all apps do this, a vacation to a "roaming" area costs you a fortune,


Tags: android

notification
Auto-link card with # ?
Asked by Frederik Schorr:

Until recently i could type # plus the start of a card title to link any card in a comment.

See also <https://blog.trello.com/trello-keyboard-shortcuts-infographic>

This does not work anymore? Has the feature been disablend?

Thank you Frederik


Answers:
author: Mike
body: Hi Frederik,

Unfortunately, yes, that feature has been removed. While it was useful, there were a number of reliability problems that made it a better choice to remove it. We now how important it was to many people, so we'll be continuing to work on that feature with the ultimate goal of reintroducing it at a later date.

Thanks for bearing with us!

comments: author: Frederik Schorr
body: Thank you for clarifying, Michael.

I am linking a lot of Trello cards all the time (in particular from within checklists, but also within comments and descriptions) and I am missing this feature dearly.

Pls keep up the good work!

Thank you Frederik
How to stop Repeating Tasks
Asked by George Hallis:

I used the Power Up Card repeater for a task, and then decided I didn't want it repeating anymore. So I removed the Card Repeater from the task and archived the card, however it still reappears each and every day. Can anyone help me resolve this ?

Thanks


Answers:
author: Mike
body: Hi George,

When using the Card Repeater Power-Up, each newly repeated card is its own separate entity, with no relation to the original card. This means that if you remove or delete the newly repeated card, that has no effect on the original---the repeat setting is only on the original card.

At the top of your board, you'll see a text button labeled "Repeats"---clicking on that button will show you all original cards on that board that are set to repeat, and you can then open that master card and disable the repeat *there* to completely stop it!

comments: author: George Hallis
body: Thanks a lot


Tags: card-repeater
How to bulk delete Cards in trello
Asked by Keith Kander:

My Trello adds a significant number of Cards when I log in. I am up to 11000! How do I disable this and delete the cards that have been created/


Answers:
author: Mike
body: Hi Keith,

Trello certainly shouldn't be adding that many cards when you log in, so it sounds like there might be something else going on. The only bulk delete feature Trello has is manually, via the API: <https://developers.trello.com/>

If you can write in to us via <https://trello.com/contact>, we'd be happy to take a closer look at what you're describing and see what's happening!
Can team members delete cards or lists?
Asked by j lo:

I'm using trello as a professor. I'd like my students to be able to comment and add information to cards. However, I don't want them to be able to delete cards. Is there a setting for this? Thanks.


Answers:
author: Matthew N
body: Hey there  
The only way to apply limitations to what a user of the board can accomplish would be through Business Class and adding users to the board as observers. Observers are limited to view the board, and you can enable commenting/voting if you prefer. They won't be able to do anything else like add information to a card, however.
Card Repeater power up date advice
Asked by Chen:

when i use Card Repeater power-up , it will create card everyday.

but i want to set that card date is now date ,which means can calculate automatily.

Can you do that ? or Does you team have a plan to do that?

thx


Answers:
author: Matthew N
body: Hey there!

Are you looking for Trello to copy a particular card every day, and then assign TODAY'S date as the due date for the card?
How to filter cards
Asked by CardIt:

I tried to set a filter for a type of label I call Tasks. When I searched or clicked the desired label in the list of possible filter labels; all I saw was just my board with lists saying how many cards are in them.

How do I filter a card based on label?

Here is are imgs of what I described above.

Board with no filter:

![Trello filter inquiry 2.PNG](/t5/image/serverpage/image-id/4941i2CFA582A4516C0CF/image-dimensions/424x182?v=v2 "Trello filter inquiry 2.PNG")

Board right after I pressed the keyboard short "q" to turn on filtering:

![Trello filter inquiry 3.PNG](/t5/image/serverpage/image-id/4942i0790469976701C03/image-dimensions/422x190?v=v2 "Trello filter inquiry 3.PNG")

Task Filter selected and nothing happens:

![Trello filter inquiry 4.PNG](/t5/image/serverpage/image-id/4943iFBD5854BD00F6B29/image-dimensions/424x188?v=v2 "Trello filter inquiry 4.PNG")


Answers:
author: alfredbuehler
body: None of your cards is assigned to you (Filter 'q') **and** labeled *Tasks*.

comments: author: CardIt
body: [@alfredbuehler](/t5/user/viewprofilepage/user-id/1132384) Look at the first img


author: CardIt
body: The cards on the left have the label "Tasks" and the filter set is Tasks though it may look like I set the "Taco" filter it's not selected it's just highlighted; the one near it has a check mark. Thanks for trying to help any other suggestions are welcome.


author: alfredbuehler
body: Maybe I'm wrong, but I assume, the 'q' is still active. Remove it and you should see the cards labeled with *Task*.


author: CardIt
body: So you are saying that all the cards without a q are being filtered out? I think you're correct since I tested just typeing the letter "f"; typing the letter "f" just asks to filter, but not anything specific. Then what does q"q do? I thought iwas the keybaord shot cut for filtering?

Thanks I really appreciate the help.


author: CardIt
body: Do you happen to know if the feature exists to filter cards that don't apply to every group you select?


author: alfredbuehler
body: You mentioned the shortcut 'q' in your initial post. This toggles on/off the filtering of cards assigned to you. If on, and none of the cards is assigned to you, you dont see any card.


author: CardIt
body: Yep I didn't know. Thanks for the help.


author: CardIt
body: Yep, thanks
Suggest the way to embed the trello board in my own manage tool? Suggest best node-trello module ?
Asked by Amit Parmar:

I wish to create webhook from trello to my sprint dashboard for reflecting changes similarly-

Will do from our sprint to trello and wish to see our sprint made changes on trello as well ,it is two way communication.

Not able to setup webhook from trello dashboard ,Is there any way ?Suggest.


Answers:
author: Oscar Triscon
body: You need to register webhooks using the API. Have a look here: <https://developers.trello.com/page/webhooks>
Create Trello cards based on emails sent to my own email address?
Asked by Nick Martin:

Hi,

I am trying to figure out if there is a way of creating Trello cards based on support emails that are sent to our 'support@company.com' email account.

I am aware of the email-to-board feature, although this only seems to work with the custom email address that Trello creates itself. I am basically looking for a way of doing the same thing, but for a support email account that I have created.

It would be great to know if there is a solution to this, or even a workaround.

Many thanks!


Answers:
author: Mike
body: One option is for you to create a forward on your email admin system to send all messages sent to that Support email to your Trello board's email-to-board address. However, currently, our email-to-board feature doesn't track the email address of the person writing in, and the address is unique to the person who generated the address. This means that each message would appear to be posted by you on the board.

However, if you want to collect that information from your users and make a Trello card with it, that is possible.  

To set that up, we'd suggest checking out Zapier. They're a third-party service which connects apps without needing to add code---in this case, you can set up Zapier so that a new entry in a Google Sheets spreadsheet will create a new Trello card. You can also set up Zapier with a custom email address, have that save its data to Google Sheets, and have that information then passed to Trello as a new card, with all of the information you need from your user. You can check that Zapier zap out here:  

<https://zapier.com/zapbook/trello/google-sheets/>

comments: author: Nick Martin
body: Brilliant, thanks a lot for the help!

I will try out Zapier in that case, it definitely sounds like it'll do the trick.

Many thanks again!

- Nick.


Tags: atlassian-support

email
Is there any Trello API available to logout the user?
Asked by Gmanik446:

As per Trello documentation, to add card to trello we need to use below API. <https://api.trello.com/1/cards/>  

Similarly is there any API available to logout the user from trello? I'd appreciate any suggestions.


Answers:
author: Oscar Triscon
body: If you mean logging out a user from the Trello user interface, this is not something you would be able to do through the API.

What are you trying to achieve?

comments: author: Gmanik446
body: Thank you for the reply. My use case is:

I configured two email accounts in my outlook application. And for both the accounts I have installed the Trello Outlook Add-in. When I try to open first email account's Trello add-in, it's showing trello login page as shown below.

![login.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/4959i3BE5B52F8D351D9D/image-size/large?v=v2&px=999 "login.PNG")

Once I enter the trello user name, password and clicks Log In button, It's showing Trello Authrozation page as below

![Authrozation.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/4960i4F7DE86AADA22189/image-size/large?v=v2&px=999 "Authrozation.PNG")

click the Allow button to complete the authrozation.

Now try to launch the second email account's Trello add-in. It's showing directly trello authorization screen instead of Trello login screen, as user is already logged into trello in the process of configuring trello for first email account. I want to dispaly login page irrespective of whether user is logged into trello or not. So I want to logout the user from trello if he is already logged into it by calling trello logout API. Could you please tell me that whether Trello logout API is there or not. If it is not there, is there any plan of creating Trello logout API?


author: Gmanik446
body: Any update on this?
Drag&Drop URL to Trello list doesn't automatically create a card anymore
Asked by Jean:

I tried this from Chrome (Canary) and latest FF, doesn't work anymore on both...

Drag\&Drop on an existing card still works however, but creating new card from a URL is part of my daily routine, so I'm pretty sure there's either a policy change (or a bug, I'd be surprised if not test for this feature exist)


Answers:
author: Jean
body: working again....

comments: author: Mike
body: Sorry about that, Jean! I've confirmed that this was a bug unintentionally introduced, and was fixed with a release on Friday afternoon.

Thanks for bearing with us!


author: Jools Davis
body: Hi, my problem is somewhat the same, however I'm forwarding an email to the Trello board email address and keep getting an unknown error.

Any ideas?![Emailing to Trello unknown error snip.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/6978iC9BC889E0D3C004D/image-size/large?v=v2&px=999 "Emailing to Trello unknown error snip.JPG")
Can commenting on a card in Trello allow us to send an E-mail externally at the same time?
Asked by ?? ??:

We love Trello in Japan and we don't want to use Mailing software/product like OUTLOOK any more and I want to use Trello only if possible. It would be really really great if we could E-mail to somebody at the sametime when making a comment on a card in Trello.

Can commenting on a card in Trello allow us to send an E-mail externally at the same time?

Thank you very much in advance.

Kenichi


Answers:
author: Matthew N
body: Hello

With Trello, you cannot send an email to an external user. All notificaitons will go to a registered user.

However, with [Butlerbot](https://trello.com/b/2dLsEE9t/butler-for-trello)(automation tool), you can send an emai.

Here's an exerpt from Butlerbot's send email command.

*You can send emails to multiple receivers by separating the addresses with a semi-colon: send email to "user@example.com; another@test.com" with subject...*

<br />

*Sending emails is exclusive to paid accounts, which include up to 1,000 emails per month. We have plans to allow purchasing of a greater number of emails per month for those with high-volume requirements.*
How can I add a start date on trello?
Asked by Matt Mo:

I would like to easliy add a start date on trello? I thought i was able to add

duration: 20d

and it'll populate a start date.

Please let me know how.

Thanks,

Matt


Answers:
author: Matthew N
body: Hey Matt Mo!

It's not possible to have a duration of time on a card just with Trello.. however the Planyway Power-Up will provide that functionality for you, and it'll be visible when you look at the Planyway calendar on the board.


author: Genti Tola
body: Hi Matt,

[Card Time In List](https://trello.com/power-ups/6211e70cf500cc8f17546a80/card-time-in-list) for Trello automatically measures the time for you.

You can specify the list you want to track time and exclude others too.

Cheers!
Help! I'm not getting email notifications any more
Asked by Cathy Kennedy:

Three of my colleagues suddenly stopped getting email notifications when we're tagged or when cards that we're members of are edited.

There used to be an option about desktop notifications in the settings page - but this has now vanished.

We've tried all the obvious things with no success and this problem is driving me/us absolutely crazy!!

I'd be so grateful for any help to resolve it.

Thanks in anticipation of a host of helpful responses ...


Answers:
author: Mike
body: Hi Cathy,

There could be a few things going on here! The best thing to do would be for you to reach out to us directly at <https://trello.com/contact>, and include the email addresses of those people who aren't receiving notifications, as well as links to specific cards with events that they were *expecting* notifications for and didn't receive them.

That way, we can take a closer look at what's going on and get to the bottom of things.

comments: author: Cathy Kennedy
body: Hi Michael

Sorry to be dim - how do I find / send a link to a specific card?

Thanks

Cathy


author: Mike
body: No worries, Cathy! When you're viewing the card in question, we just need the URL that's displayed in your browser's address bar, the one that begins with <https://trelllo.com>...
I can't change a board name even though I am an administrator
Asked by alain briancon:

what am i doing wrong?


Answers:
author: Matthew N
body: Hey Alain,

It sounds like you may be admin of the team, but not admin of the board. Can you check the member list and find your name, then make sure it says *Admin* and not *Normal*?

If it shows you as a Normal member, please reach out to the admin so they can assign you as A*dmin* if appropriate.
Where has the "Mark as done" button gone on card due dates?
Asked by Stuart Walker:

Did Trello not add a "Mark as done" button when a due date is set on a card? Has it been removed?


Answers:
author: Stuart Walker
body: I found it. But Trello... This is a really hidden feature.

Maybe when you select the due date and the calendar opens, there is a "Mark as done" button.

comments: author: Matthew N
body: It's probably not as prodominant as it could be. Send that over to feature-ideas@trello.com as a suggestion :)


author: Stuart Walker
body: Sent the feature request. Thanks for suggesting that.


author: Lakshya ku. AWADE
body: My poco m6 pro 5g phone is freeze screen and this shutdown Alam tomorrow's 4:30

What I do


author: Matthew N
body: Hey Stuart,

Do you have a screenshot you can share? I just checked, and am still showing the checkbox on a card with a due date to mark it completed.

comments: author: Stuart Walker
body: Not sure what you mean but here is a screenshot with a due date not marked as done. There is a white tick when you hover on the checkbox but it's very faint.

![Screen Shot 2017-08-17 at 16.52.36.png](https://community.atlassian.com/t5/image/serverpage/image-id/4838i23B131190A172FED/image-size/large?v=v2&px=999 "Screen Shot 2017-08-17 at 16.52.36.png")
Does trello have an integration with facebook messenger?
Asked by Ian Lamberth Ang:

I want to try to send notification to the messenger if somebody changes or update a certain card in trello.


Answers:
author: Matthew N
body: Hey Ian

[Cloudpipes](https://www.cloudpipes.com) and [Zapier](https://zapier.com/zapbook/facebook/trello/)allows you to integrate your Trello with Facebook for purposes of posting a status, however they don't have a Facebook Messenger integration. Unfortunately, I am not finding anything for Facebook Messenger.

comments: author: Ian Lamberth Ang
body: Thanks Matthew!

Additional Question, How can I make my own integration of it, because I want to try it? Do have any idea?
How do you use the Board Meeting in Trello?
Asked by Wendy Jones:

I want to know how to invite others to a video chat using the Board Meeting power up.


Answers:
author: Matthew N
body: Hey Wendy

With the Board Meeting Power-Up enabled, simply click the Board Meeting button at the top of your board to begin a video chat.

comments: author: jagajeevan12
body: Could you please share any video tutorial to setup this. Because we tried to with the approach you mentioned here and able to start the board meeting.
Baseline vs New Due Date
Asked by Rob Petley-Jones:

Hey guys,

I'd love to be able to set a baseline due date that would continue to appear even after updating the date due to project schedule shifts etc.

For example: Was originally due August 16; customer asks for a 1 week extension so I shift date out to the 23rd but would like to still be able to see that it's actually 1 week later than we had planned.

Any way to do this?

Thanks!


Answers:
author: Matthew N
body: Hey Rob,

While that's not currently a feature in Trello, a workaround could be to add the baseline due date in your description or as a comment. Better, if you use the [Custom Fields Power Up](http://help.trello.com/article/1067-using-the-custom-fields-power-up), you can put it there maybe as "Original Due Date" or however you want to word the custom field, then set it as a date and enter the date there, so you always have a reference as to when the due date originally was.

You should also send this over to feature-ideas@trello.com as your suggestion.