youngmon/atlassian-qna huggingface dataset:
Creating content from the sidebar
Asked by Vasco Carvalho de Sousa:

Dears,

I'm having trouble changing my pages directly from the sidebar quick actions. See screenshot below what I mean.

Can you teach me how to activate that option? I've been trying in settings but there isn't much I can do from there.

![Screenshot 2024-05-27 144712.png](/t5/image/serverpage/image-id/326112iEB22D91B72F28865/image-size/large?v=v2&px=999 "Screenshot 2024-05-27 144712.png")![Screenshot 2024-05-27 144736.png](/t5/image/serverpage/image-id/326113i1C1748B0A0AA3018/image-size/large?v=v2&px=999 "Screenshot 2024-05-27 144736.png")


Answers:
author: Vasco Carvalho de Sousa
body: Thanks so much for you time Laura. Appreciate it.

I'm afraid you are right and I don't think I have Confluence Cloud, my version is Powered by [Atlassian Confluence](https://www.atlassian.com/software/confluence) 7.19.8.

Well, that is really said, I must say that the quick options feature is one of the best things confluence has. I used to have it in my previous job and got used to it.

If you know any workaround let me know.

Best,


author: Laura Campbell _Seibert Media_
body: Hi [@Vasco Carvalho de Sousa](/t5/user/viewprofilepage/user-id/5506715) and welcome to Community!

From the visual aspect of your screenshot, my guess is that you are on Confluence on premise (Server or Data Center). If you scroll down to the bottom of your Confluence page, do you see a version number, such as 8.1 ? A version number means on premise/not Cloud. Another way to tell is the url: does the url of your Confluence include atlassian.net ? If not, you are on premise. All Confluence Cloud instances include atlassian.net in the url.

The features in the second screenshot are from Confluence Cloud, and I don't know the latest versions of Confluence DC to know if any of them have been released, but my guess is that they have not. The majority of fancy new features are released on Cloud only, unfortunately.


Tags: unknown-hosting-type
Deactivate to Active user
Asked by Shingo Tamura:

We used to use Confluence with domian setup. But I changed back with free user. Now I can't reactivate some users who was deactivated. I don't want to setup domain anymore. How can I do this?


Answers:
author: Kristian Klima
body: Hi [@Shingo Tamura](/t5/user/viewprofilepage/user-id/4420145) and welcome.

Confluence Free is limited to 10 users so you won't be able to reactivate users if they'd push your user-count beyond 10.

If the user count is not an issue, and you don't see deactivated users in your user management environment, you can simply invite them back to your Confluence site (again, the 10-user limit applies).

comments: author: Shingo Tamura
body: The user count is not an issue. An invitation works for new user. But it doesn't work for user who used to have an account. It is created with Deactivated.


author: Kristian Klima
body: OK, so I found a user who was deactivated via Opsgenie.

He still appears in the user list but doesn't count towards the seats, so appears as any user that I doesn't have site access.

What I CAN do is to grant them the access back thru the User's details page. Can you do that?

(Also, did you try to remove the user completely and then add them back?)


author: Shingo Tamura
body: I removed him. Does it take some time to invite him again? Because I couldn't invite him with "Unable to invite accounts that are deactivated".


author: Kristian Klima
body: Oh.... That I don't know.

This is looks like a more advanced problem connected with user provisioning to the Atlassian Cloud site rather than to just Confluence itself.

I would not hesitate to get in touch with Atlassian support.

<https://support.atlassian.com/contact/#/>

You should see 'open chat' option at the bottom of the page (it will appear after you fill in a couple of details)


author: Shingo Tamura
body: I appreciate for your support.


Tags: cloud

confluence-cloud
Sharing whats the most useful automation sequence for confluence
Asked by Nicolas Andika:

Dear all,

i want to try to use automation in my confluence so i need advise for the most useful automation sequence in confluence to increase the efficiency and effectiveness,

Thankyou


Answers:
author: Brant Schroeder
body: [@Nicolas Andika](/t5/user/viewprofilepage/user-id/4849727) great question. I believe the most useful is going to depend on your team and what you are trying to do. I would suggest learning more about automation here: <https://www.atlassian.com/blog/confluence/automate-your-workday> and then developing a rule you believe would help your team.


Tags: cloud

confluence-cloud
"Couldn't get ServletActionContext request" - Macro "Table Excerpt Include"
Asked by jadsam:

Hi,  
We need your support to check an issue in a report that was working fine until Friday May 24th.  
The report works in the following way:

The report has a Macro "Table Excerpt" and the result inside the macro does not show any error, but when you invoke the result using the macro "Table Excerpt Include" in the same page you will see the following error for some fields: "Error occurred while rendering report: Couldn't get ServletActionContext request"

This error is now shown in different pages using the result of the first macro.  
Again this was working properly on Friday so need to know what changed or what needs to be done in this case.


Answers:
author: Stiltsoft support
body: Hi [@jadsam](/t5/user/viewprofilepage/user-id/5506535) ,

The [Table Excerpt/Table Excerpt Include](https://docs.stiltsoft.com/tfac/cloud/how-to-use-table-excerpt-and-table-excerpt-include-macros-42241623.html?utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) macros are provided by the [Table Filter, Charts \& Spreadsheets for Confluence](https://marketplace.atlassian.com/apps/27447/table-filter-charts-spreadsheets-for-confluence?tab=overview&hosting=cloud&utm_source=atl_community&utm_medium=answer&utm_campaign=table-filter-traffic-sources&utm_vendorID=1216111) app.

So, please refer to our [support portal](https://stiltsoft.atlassian.net/servicedesk/customer/portal/14) for further investigation.

Please attach the page storage of your page (upper right corner of the page -\> menu ... -\> View storage format), if you don't see the option, please ask your Confluence administrator to do it for you.

And you may also reproduce the issue (check the macros and publish the page once more), [record a HAR-file](https://help.okta.com/oag/en-us/content/topics/access-gateway/troubleshooting-with-har.htm) and also attach it to the ticket.


Tags: cloud

confluence-cloud

filter

table

table-excerpt

table-filter

table-filter-and-charts

table-filter-charts-spreadsheets
Exist password policy in Confluence as in Jira?
Asked by Stefano Colagiacomo:

Hello I can't find any password policy for Confluence.

I found just this: <https://jira.atlassian.com/browse/CONFSERVER-11496>

Others?

thank you


Answers:
author: Pavel Junek
body: Hi Stefano,

Unfortunately Password Policy Management doesn't exist for Confluence. You can use paid addon for eg. [Enterprise Password Policy - Confluence](https://marketplace.atlassian.com/apps/1211910/enterprise-password-policy-confluence?hosting=datacenter&tab=overview)

Pavel


Tags: confluence-data-center

data-center
Enable dark mode for individual users
Asked by rbuchhol:

The first Google result when looking for per-user settings for Confluence dark mode is <https://community.atlassian.com/t5/Confluence-questions/Change-confluence-to-dark-theme-only-for-myself-not-the-whole/qaq-p/1721310> , which states that there is no such option. This response

1. is no longer valid, as indicated by <https://community.atlassian.com/t5/App-Central/How-to-use-Confluence-s-dark-mode-and-create-dark-mode-friendly/ba-p/2529756> .
2. cannot be updated/responded to, because the moderators have marked the whole question thread as read-only.


Answers:
author: Andy Gladstone
body: [@rbuchhol](/t5/user/viewprofilepage/user-id/5506431) I think that there is some confusion here. The post you initially link to is related to an Atlassian Marketplace App that provides **Dark Themes** for Confluence. Dark Mode for Confluence was released in the native Confluence application ++after++ that post, in 2023.

If you wanted an overview of Dark Mode in Confluence, check out this video on YouTube:

<https://www.youtube.com/watch?v=sMGUCTA0LXs>

I hope this clarifies the issue for you.

comments: author: rbuchhol
body: That's not true. The initial post I linked to simply asks how to enable dark mode in Confluence (per user) **in general** . It then goes on to explain that the only solution they found *at that time* was that market place app, and is then (impolitely) asking for a better solution*.*

I'm not complaining about that post - it is correctly stating the situation at that time. What I'm complaining about is that while that post is no longer valid, **the lock** that the community moderators put in place on that thread prevents people from updating the answers on that thread to reflect the new (and improved) reality - and all that when that (now misleading) post is still the first Google result when searching for dark mode in Confluence.


author: Pavel Junek
body: Hi [@rbuchhol](/t5/user/viewprofilepage/user-id/5506431),

Welcome to Atlassian Community!

Have you tried switching under your profile? [How to use Confluence's dark mode](https://community.atlassian.com/t5/App-Central/How-to-use-Confluence-s-dark-mode-and-create-dark-mode-friendly/ba-p/2529756)

Pavel

comments: author: rbuchhol
body: I don't understand how that reply related to this topic.


author: Pavel Junek
body: OK, but I don't understand what exactly is the question?


author: rbuchhol
body: The questions is: why is the top (according to Google) question about Dark Mode in this support forum

1. outdated, and
2. locked so that nobody can update it?


Tags: cloud

confluence-cloud
not be able to log in
Asked by Mahshid Ghane:

When I log in into the website an error message returns

![Confluence.JPG](https://community.atlassian.com/t5/image/serverpage/image-id/326007iE0437C90594B9EC1/image-size/large?v=v2&px=999 "Confluence.JPG")


Answers:
author: Valerie Knapp
body: Hi [@Mahshid Ghane](/t5/user/viewprofilepage/user-id/5433953) , thanks for your question.

Are you the system admin for Confluence? If not, please contact your company's Confluence admin to notify them of this issue.

I note in the bottom of the screen that there is a message saying the evaluation license is expired. Do you have a paid license for this tool? I would contact Atlassian about this to ask them for help - <https://support.atlassian.com/contact/#/>

Good luck!

comments: author: Mahshid Ghane
body: Hi  
Yes I am an admin ...  
We use trial version


author: Valerie Knapp
body: Hi [@Mahshid Ghane](/t5/user/viewprofilepage/user-id/5433953) , thanks for your feedback.

In that case, I would recommend to open a support ticket with Atlassian.

Cheers


author: Mahshid Ghane
body: Thanks for your attention, I attempt to access the 'Support Request Form'; however, I am repeatedly redirected to the login page.


author: Valerie Knapp
body: Hi [@Mahshid Ghane](/t5/user/viewprofilepage/user-id/5433953) , I have also tagged Atlassian support in this ticket. They will reply to you here when they can.

Cheers


author: Mahshid Ghane
body: Thanks a lot


author: Sina ghanbari
body: how ? i have the same problem Could somebody help us ?


Tags: atl-esc

confluence-server

server
Error Opening Attachments
Asked by ketevan burjanadze:

Hello,  
I need your help  
I copied the contents of one space to another space, with its attachments, and the memory increased when it was copied.  
Then I deleted that first space.  
In the new space, it shows me all the pages, but on attachments  
It gives me the following type of error and it's worth noting that not all attachments do this, some usually appear![Error.PNG](/t5/image/serverpage/image-id/325994i82271EB299F584A7/image-size/large?v=v2&px=999 "Error.PNG")


Answers:
author: Mirek
body: Hi [@ketevan burjanadze](/t5/user/viewprofilepage/user-id/5477209)

You might be hitting this problem

<https://confluence.atlassian.com/confkb/problems-to-preview-attachments-in-confluence-error-rendering-macro-view-file-1050553483.html>

Would be good to check the logs for more information and verify if the attachement exist.

I remember this was helpful also in some cases (if using Confluence \< 8.1)

<https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html>

comments: author: ketevan burjanadze
body: hi [@Mirek](/t5/user/viewprofilepage/user-id/781521)

<https://confluence.atlassian.com/confkb/problems-to-preview-attachments-in-confluence-error-rendering-macro-view-file-1050553483.html> - I did that and it didn't help

I have Confluence 7.13

Attachments show that they are there, see screenshot![Attachments.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/326008i931A63F9267D4C94/image-size/large?v=v2&px=999 "Attachments.PNG")


author: Mirek
body: OK. Did you also tried this?

<https://confluence.atlassian.com/confkb/how-to-resolve-missing-attachments-in-confluence-201761.html>


Tags: confluence-data-center

data-center
Alert message in confluence to delete files by a specific date.
Asked by Markandey Pandey:

I am getting alert notification that You won't be able to create in Confluence soon unless you delete files by May 30, 2024. what should I do now?


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Markandey Pandey](/t5/user/viewprofilepage/user-id/5506354) and welcome,

because you are on a free plan, you have just 2GB of available storage. Probably you are going to reach that limit. Please check your storage status <https://support.atlassian.com/confluence-cloud/docs/manage-your-storage-usage/>

Hope this helps,

Fabio


Tags: cloud

confluence-cloud
How to create a new person space
Asked by Zhao, Huatong:

How to create a new person space


Answers:
author: YY Brother
body: Hi [@Zhao, Huatong](/t5/user/viewprofilepage/user-id/5506315)

Welcome to our Community.

Usually, every user can only have a peronsal space. Why do you need to add mutiple spaces then?

Thanks,

YY?


author: Kristian Klima
body: Hi [@Zhao, Huatong](/t5/user/viewprofilepage/user-id/5506315)

When you add a new user to your Confluence instance, they automatically get a personal space.

When/If for some reason a user needs and wants to create a new space, it's easy to create a new space - it all depends on that user's level of permissions.

They might be able to create a space themselves or they may need to ask an admin to do that (and set up the permissions).


Tags: confluence-data-center

data-center
Figma Widget Preview not showing (Embed not working)
Asked by ???:

![?????????? 2024-05-27 ???? 2.43.37.png](https://community.atlassian.com/t5/image/serverpage/image-id/325988i0D25561DD226AF72/image-size/large?v=v2&px=999 "?????????? 2024-05-27 ???? 2.43.37.png")

Figma macro does not appear in our doc. When I paste the url to my doc, the only appearing is that default image.

Until few days ago, the macro had no problem at all. Is it problem like a authorizing issue from the wiki master? I have no clue about it. Would be very glad to fix my issue and use figma macro again.


Answers:
author: Kristian Klima
body: Hello [@???](/t5/user/viewprofilepage/user-id/5506321) and welcome.

Embedding a Figma might get tricky for two reasons.

* is it public? If not, it will not display.
* are you using the right link in a right macro?

Providing the Figma board is public...

Figma offers you to share a board in two ways with two distinct links:

![2024-05-27_11-55-55.png](https://community.atlassian.com/t5/image/serverpage/image-id/326056i7302506E957602AF/image-size/large?v=v2&px=999 "2024-05-27_11-55-55.png")

**Those links are different!**

Examples (anonymized):

**Share link:** <https://www.figma.com/board/loremipsum>.......

**Embed link:** \<iframe style="border: 1px solid rgba(0, 0, 0, 0.1);" width="800" height="450" src="[https://www.figma.com/embed?embed_host=share\&url=httpsyaddayaddayadd](https://www.figma.com/embed?embed_host=share&url=httpsyaddayaddayadd)" allowfullscreen\>\</iframe\>

To embed Figmas, I'm using the iFrame macro with the URL extracted from the Embed link  

In the example above, it would the part between the inverted comas " " starting with *<https://www.figma.com/embed>* and ending with *httpsyaddayaddayadd.*

Then I just tweak the embed parameters in the iframe macro itself. Width 100% and Allow full screen are a must, everything else based on what I'm embedding.

Hope this helps.


Tags: cloud

confluence-cloud
I m having different pages information and for those pages I will create the common page in that I
Asked by SSU:

I m having a space in that I m having different pages information and for those pages I will create the common page in that I will put the all the pages main information,so when ever I will update the other pages then automatically the in the main page also the main headings information should update automatically is there any way to do it in confluence data centre for example table data information


Answers:
author: Dave Mathijs
body: Hi [@SSU](/t5/user/viewprofilepage/user-id/5400291)

To display the contents of an [**Excerpt Macro**](https://confluence.atlassian.com/doc/excerpt-macro-148062.html), you can use the [**Excerpt Include Macro.**](https://confluence.atlassian.com/doc/excerpt-include-macro-148067.html)

comments: author: SSU
body: [@Dave Mathijs](/t5/user/viewprofilepage/user-id/2662590) @In my organization, we have different departments, each with its own page. Each department page contains common information such as the manager, product details, summary, etc., in a table. We want to create a main page where we consolidate all this information into a single table. If we update any information on a department page, it should automatically reflect in the main table on the main page. Is this possible? Can I use table excerpt macro


author: Dave Mathijs
body: Databases for Confluence is a cloud-only solution, it is not available for Data Center.

You cannot insert single rows of a table in Confluence into another page, only the entire table.

There might be third party apps available on the Marketplace that meet your requirements.


Tags: confluence-data-center

data-center
Not recognised as Admin after email change
Asked by Delia Burrage:

I set up Confluence for my small company. We then changed our email domain, so I changed my email address in Confluence. Now the system seems confused about my email \& is not recognising me as Admin.

I need to subscribe for Jira, but the system keeps saying it has sent this request to our Admin...who does not exist, so I am unable to use the software I need.  

Further, there is no support option other than this community. I would be grateful if someone from Atlassian could contact me to let me know how I can get out of Confluence purgatory.


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Delia Burrage](/t5/user/viewprofilepage/user-id/5506222) and welcome,

try to raise a support request to Atlassian team <https://support.atlassian.com/contact/>

Fabio


Tags: cloud

confluence-cloud
I lost all my confluence data
Asked by Nikunj Prajapati:

Dear All,

I lost all my confluence data. Now it's showing a new page only. I lost all my projects and all other data.

So how can i recover it?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

What do you mean by "lost"? Did you delete the spaces? Have you logged in with a different account (one with no permission to see your existing data)?


Tags: cloud

confluence-cloud
Language switch for page without external translation (but manually translated)?
Asked by Christoph Pieper:

I want to give users the option to view the page in a previously selected language (a language selector button would be nice). For privacy \& compliance reasons I do not want any external translation functionality (like DeepL).

I want to give the editors of the page the option to select maybe german and create a german version of the content not necessarily with exact the same content (like e.g. wikipedia does). Anyway, a side-by-side view would be nice.

I think it's similar to a page version selector but for languages.

Is there any plugin for that or a possibility to use that functionality?

Thanks in advance!


Answers:
author: Kristian Klima
body: I can recommend [Scroll Documents](https://marketplace.atlassian.com/apps/1217608/scroll-documents-for-confluence?tab=overview&hosting=cloud) with [Translation for Scroll Docs](https://marketplace.atlassian.com/apps/1227238/translations-for-scroll-documents?hosting=cloud&tab=overview) by K15t. I used their solution in the past and it works like a charm.

It supports XLIFFs and with that solution you also get stuff like proper docs versioning.


author: Christoph Pieper
body: Ok thanks for the answer! I understand that I can create 2 pages maybe one for german and one for english and switch between them. But this also means that you alway have to different pages for one topic in your confluence space, right?

Is there any possibility to have just one page but different languages?

comments: author: Mattia _bitvoodoo ag_
body: Hello [@Christoph Pieper](/t5/user/viewprofilepage/user-id/5505986)

Welcome to the community.

Yes, the[Translations for Confluenc](https://marketplace.atlassian.com/apps/28648/translations-for-confluence?hosting=cloud&tab=overview)e app allows you to have different language versions on one page.

Kind regards,

Mattia


author: Alessandro Distefano
body: Hi [@Christoph Pieper](/t5/user/viewprofilepage/user-id/5505986)  
Welcome to the Atlassian community!

There are a couple of apps on the store that can do what you need. One of them is our [Lango app.](https://marketplace.atlassian.com/apps/1222713/lango-translator-language-translations-kit-for-confluence?hosting=cloud&tab=overview)

Lango offers several features that allow you to manage translations manually. You can create new translations from scratch as independent pages and use the [link function](https://adapps.atlassian.net/wiki/spaces/LD/pages/486932996/Link+existing+pages) to connect original content to its respective translations. This occurs within the Confluence instance without sending data to external translators.

The language switcher works whether you create translations automatically (using external providers like DeepL) or manually for compliance reasons, as in your case.


Tags: cloud

confluence-cloud
How do I create Jira issues from a values in a Confluence table?
Asked by Ifat Keren:

Hello Community,

I have a table in Confluence. Every line represents an action item which I would like to create a Jira ticket for.

I can not use the simple out-of-the-box option (right-click + create an issue) because my table contains more fields than summary, description, project, and type.

For example, I need to create date fields (for due date, for start date) and user picker fields (for reporter, assignee, etc).

Do you know any app that does it, or does an out-of-the-box option exist?

Thanks


Answers:
author: Brant Schroeder
body: [@Ifat Keren](/t5/user/viewprofilepage/user-id/4947239) I am not aware of any apps Ata allow you to add additional information to an issue when it is created in Confluence.

comments: author: Ifat Keren
body: :( Thanks Brant


Tags: cloud

confluence-cloud

jira