youngmon/atlassian-qna huggingface dataset:
Unable to create or edit pages
Asked by Kristin Lyons:

In our dev Confluence server environment, we copied the Production database and changed the name, however we are unable to edit any pages or create any new pages. We've tried restarting Confluence, uninstalling and re-installing Confluence, upgrading Confluence, and we've had the same problem each time.

*** ** * ** ***

2023-06-26 18:21:38,345 ERROR \[http-nio-8090-exec-9\] \[atlassian.xwork.interceptors.TransactionalInvocation\] commitOrRollbackTransaction Action /pages/editpage.action (EditPageAction.doDefault()) is already completed and can not be committed again.  
-- url: /pages/editpage.action \| traceId: f67699851882ed14 \| userName: kristin \| referer: <http://localhost:8090/display/NAME/NAME2>  
2023-06-26 18:21:38,346 ERROR \[http-nio-8090-exec-9\] \[atlassian.confluence.servlet.ConfluenceServletDispatcher\] sendError Could not execute action  
-- url: /pages/editpage.action \| traceId: f67699851882ed14 \| userName: kristin \| referer: <http://localhost:8090/display/NAME/NAME2>  
java.lang.NullPointerException


Answers:
author: Albert Manuel
body: Hi there,

A bit odd, but you need to take this step by step - because the message that is received, "NullPointerException" is kinda generic. I would continue the troubleshooting with the following steps:

**1) Check Database Consistency:** Use Confluence's built-in tool to check for inconsistencies in the database. You can find this in Confluence's Administration section under "Content Tools \> Check Content Integrity".

**2)Verify Database Collation:** Make sure the collation of your development database matches that of your production database. If the collations are different, it could lead to this type of error "NullPointerException"

If none of these steps help, it might be necessary to reach out to Atlassian Support...

comments: author: Kristin Lyons
body: * We unfortunately no longer have Atlassian Support since we are still on Server.
* I do not see an option for Check Content Integrity.
* I verified the database collations are the same


Tags: confluence-server

server
Using confluence as a reference database for multiple locations
Asked by Dave Phillips:

I am trying to utilize a confluence space as a database for referencing store level attributes for a multi store business. The space would be the hub for all stores with individual pages being specific to different store locations. I would like to be able to create a template or modify another one to have set attributes that could be maintained.

The over structure would work like

* Space(Brand Hub with search)
  * Brand (5 brands)
    * Store (700 between all brands)
      * Store page needs a template for repeatable data input
      * Ideally we could upload a csv to automate upload
        * Could this also export?

Has anyone used the software for this type of project? Are there better alternatives?


Answers:
author: Scott Spinali
body: This is a possible solution. I would caution you that this may be a very manual process to constantly update these pages because you have 700+ stores. With this space if you are going to update the content, you can only do it by uploading a single page or an entire space.

A new potential solution would be to leverage Atlassian Data Lake. It is a new product that is coming out and would allow you to connect a database to your Atlassian products. Please check out the features of this product [here.](https://www.atlassian.com/platform/analytics/what-is-atlassian-data-lake#what-is-the-atlassian-data-lake)


Tags: cloud
During Migration phase, users should not be able to login
Asked by Michael Beneke:

Dear community,

we want to migrate our confluence instance to another instance.

During the time we are working on that, we want that users cannot login.

What is the best way to do it?

We don't want to stop the pod before, cause of exports.

Thanks for input, which possibilities we have.

Kind regards

Michael


Answers:
author: Evgenii
body: Hi, [@Michael Beneke](/t5/user/viewprofilepage/user-id/5253381)

You can use maintenance mode. It allows login, but users can't make anything. They can only view pages.

It's located here: <https://confluence.domain.com/admin/maintenance/view.action>

comments: author: Rodrigo
body: Hello [@Michael Beneke](/t5/user/viewprofilepage/user-id/5253381)! Just writing to agree with [@Evgenii](/t5/user/viewprofilepage/user-id/3993514) and to share a couple of links with more details about this ReadOnly/Maintenance mode, where a use case is migrating.

* [How to make Confluence Read-Only](https://confluence.atlassian.com/confkb/how-to-make-confluence-read-only-311920317.html)
* [Using Read-Only mode for site maintenance](https://confluence.atlassian.com/doc/using-read-only-mode-for-site-maintenance-952624304.html)

Best of luck, and have a great day!

With friendly regards  
Rodrigo


author: Michael Beneke
body: Thanks a lot to you both. Thats what i am looking for.

Unlucky, this button don't exist in Jira.

Kind regards

Michael


Tags: confluence-server

server
How can I fix this failed import
Asked by Stephen Watson:

I'm doing a long overdue migration of an old server and Confluence 5.8.6 to a new server with Confluence 8.3.2. I'm going via a temporary version 7 install on the new server.

Importing the whole site gave an error:
> Import failed. Check your server logs for more information. java.lang.RuntimeException: Could not read fields for table AO_187CCC_SIDEBAR_LINK.

I tried exporting each space individually. They imported into 7 without error, but re-exporting gave the same error as above.

I should say that the old server recently started reporting unreadable sectors on its disks, so the whole exercise is now urgent. I also cannot rule out data corruption somewhere.


Answers:
author: Scott Spinali
body: Hey there!

It looks to me that some of the data in one of the database table that is being migrated may be corrupted. I would recommend going back through the logs and looking for any other information as to where the error is occurring. You may be able to fix it by omitting the problematic data from the migration.

<br />

An alternative solution that I would recommend looking into would be to upgrade your server instance to version 6.13 or later. You would then be able to leverage the Cloud Migration Assistant which is a great tool for migrations because it is able to find errors before moving the data.

Best,

Scott

comments: author: Stephen Watson
body: I did export each space individually, so I can try transferring just one or two to see if only one of the spaces is causing the problem.

Cloud is not an option - this is a small, isolated network with no Internet connection whatsoever.


author: Stephen Watson
body: Exporting the spaces, importing into version 7 and then exporting the site appears to have worked!

Thanks for your help.


Tags: confluence-server

server
Lock down permissions and AD intgration
Asked by Christina Demetriou:

We have configured SSO for authentication but is there a way to use Azure AD integration for groups within Confluence and Jira cloud?

Is there also a way of locking down individual permissions so only group permissions are used?


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Christina Demetriou](/t5/user/viewprofilepage/user-id/1576010) ,

*Is there also a way of locking down individual permissions so only group permissions are used?*

No, this is not possible.  


Tags: cloud

confluence-cloud
Is it possible to generate an automatic custom page title when creating a new page?
Asked by Christian Lakin Dick:

I am looking to use Pages within Confluence to document some processes and/or projects within my organisation but require these documents to be ordered to increase ease of navigation. I will also need to use this title/ job code further down the line for time-writing purposes if possible, ultimately creating one job code that is used at every stage and level of the project's lifecycle in order to streamline document and project reporting and tracking. Does this feature exist within Confluence already? If not can anyone recommend a suitable Macro that has a free trial in order to be used as a proof of concept in order to get budget approval if it were to be rolled out in a larger capacity?


Answers:
author: StephanieC
body: You can specify a title when using the "Create from Template" macro in Confluence (at least in Server / Data Center - unsure about Cloud).

We use this feature on a summary page to create weekly meeting notes. Just place the "Create From Template" Button at the top of the page and when configuring the button, it wall ask for the title of the page to be created. Obviously, you will need to specify how to make the page name slightly different each time (like adding a date) because you cant have two pages with the same name in a single space, but at least you have some conformity.

I hope this helps !

![2023-06-26_12-03-40.png](https://community.atlassian.com/t5/image/serverpage/image-id/265099i8D854D6FF895D29D/image-size/large?v=v2&px=999 "2023-06-26_12-03-40.png")

comments: author: Christian Lakin Dick
body: I think I will be able to utilise this yes, thank you I had passed over this function unknowingly.


author: marc -Collabello--Phase Locked-
body: Hi [@Christian Lakin Dick](/t5/user/viewprofilepage/user-id/5237472) ,

as far as I'm aware, this does not directly exist in Confluence.

However it is possible to use "labels" like e.g Project-x to label projects to allow tracking and reporting.


Tags: automation

cloud

confluence-cloud

documentation
Is it possible to create a group of users who can have an acces to the space?
Asked by Paulina Biernacka:

As in the question. We have some spaces on Confluence which are restricted. It would be easier if we could create one group for our team which I can choose when adding a restriction instead of adding manually person by person. Is it possible?


Answers:
author: Sebastian Krzewi?ski
body: Hi [@Paulina Biernacka](/t5/user/viewprofilepage/user-id/5253258)

Group can be created via Confluence administrator/Org administrator. Please request for that and after this you can use it in Confluence.

Regards,

Seba

comments: author: Paulina Biernacka
body: Thanks!


author: Evgenii
body: Hi, [@Paulina Biernacka](/t5/user/viewprofilepage/user-id/5253258)

Sure, using groups it's the most optimal way to manage access permissions.

You won't need to remove/add separate persons later, from/to space permissions, if your team changes.

Groups can be local, made in Confluence, or you can use groups managed in AD (Active Directory)
Unable to see attachments in Confluence space attachements list after the import
Asked by Pratibha Tambakad:

Hello Team,

We are trying to migrate space from one server to another server. We exported the space from the confluence server. File size was huge, so we placed the file in backend Home directory path "file/media/atl/confluence/shared-home/restore" and imported it from the Confluence Backup and Restore page.

We are able to see the attachment in the pages but we don't see the attachments in space-\>Content tools-\>Attachments page. It shows as "There are currently no attachments in this space".

Please help us with attachment migration why is it missing in attachment list.

Thanks

Pratibha


Answers:
author: Fabio Racobaldo _Herzum_
body: Hi [@Pratibha Tambakad](/t5/user/viewprofilepage/user-id/5011225) ,

please take a look to the following article <https://confluence.atlassian.com/confkb/how-to-restore-multiple-attachments-from-a-file-system-backup-in-confluence-1044789300.html>

Hope this helps,

Fabio


Tags: confluence-server

server
Confluence Data center disable plugin before boot
Asked by Lauras Susa:

Hi,

I'm playing with Confluence data center 8.2.1 . One of the plugins gives an error and stops from start.

How I can disable plugin? as there is no option for safe mode <https://jira.atlassian.com/browse/CONFSERVER-59460>

I heard somewhere, that its possible to disable on DB, but I can't find information about it.


Answers:
author: Radek Dost?l
body: But it's in the KBA listed on the issue - <https://confluence.atlassian.com/confkb/how-to-manually-remove-malfunctioning-add-ons-113705118.html>

comments: author: Lauras Susa
body: Sorry, blind. Found. Thank you


Tags: confluence-server

server
How can I export header from my Confluence
Asked by Baotao:

Our users identify importance levels through \`space management - decorate - headers\`. My boss want to know our whole space\`s importance levels. Where can I export this data? Or which app could heip me in marketplace.


Answers:
author: Andrii Maliuta
body: Hello [@Baotao](/t5/user/viewprofilepage/user-id/5058673) !

As I know, as Headers are stored separately from space metadata, it is not possible to get Header/Sidebar/Footer html data using REST API or Java API.

As an option, having all space KEYS you can traverse through spaces using smth like Selenium or other web scraping means and get this data from the **div** element with id="custom-content-header" so that you will have all this data.

comments: author: Baotao
body: Hi [@Andrii Maliuta](/t5/user/viewprofilepage/user-id/484201) !

Thanks for your advice. It\`s frustrating to know we don\`t have any ways to get this data from metadata. I\`ll seriously consider whether to scraping our spaces within our requirements.


Tags: confluence-administration
End of support
Asked by Sara von Hofsten:

Hello!

Does the end of support date for server editions mean that you cannot access your instance after that date or does it only include end off upgrades and patches?


Answers:
author: Rilwan Ahmed
body: Hi [@Sara von Hofsten](/t5/user/viewprofilepage/user-id/4193140) ,

You will be able to use you instance, but Atlassian and Marketplace Partners will no longer offer technical support, security updates, or bug fixes for critical vulnerabilities. You cannot even upgrade your instance without applying proper license.

comments: author: Sara von Hofsten
body: Thanks!

Does changing the license from server to data center without clustering mean that you only need to switch license and no new installation is needed? \*


author: Rilwan Ahmed
body: yes, that's easy way to migrate to Data center. Just change the license key.  
If you currently have apps installed on your server installation, you'll also need to upgrade your apps to the Data Center version -- if one is available.  
<https://confluence.atlassian.com/adminjiraserver/running-jira-data-center-on-a-single-node-993929595.html>

When you have second node ready, you can add it later.

More details in <https://confluence.atlassian.com/adminjiraserver/adding-and-removing-data-center-nodes-993929601.html>


author: Nic Brough -Adaptavist-
body: There's a couple of other things to be aware of:

You cannot change tiers of licences on perpetual server systems - if you've got 250 users now, you can't change to 100 or 500, you are stuck with the current tier.

Whilst you can simply convert a server system to a single-node DC system by giving the application (and apps) DC licences, a server installation is not suitable to be used as a node in a DC cluster. If you're going to use your current server as a DC node, you are going to need to re-install it as a DC node, or mess with the configuration to make it suitable.


author: StephanieC
body: Also remember that you will not be able to purchase any plug-ins or update any that you currently have.

One additional and **critical** consideration is that if there are any security vulnerabilities introduced you would not be able to upgrade to get the fix, which would put your organization at risk.

If you need backing on taking either the Data Center (quick, painless) upgrade or the Cloud upgrade (could be more painful depending on your use of plug-ins and their compatibility with Cloud options) be sure to consult your legal or Risk Management department with the latter consideration.


Tags: confluence-server

server
How to unlock a limited space
Asked by INEO-BTTI:

Good morning,  

I'm new in Confluence website, i have to access to a pdf file for my company.  
The pdf file is uploaded in the Confluence cloud.  

But, when i click on the manuel link to acces this pdf file needed, i have this kind of message as you can see in the attached picture.  
This pdf file is asked by an enterprise linked with my company.  

It seems i don't have the rights to acces the file and i don't know haw to ask the permission.  

Could you please help me to unlock this situation ?

**Yours Sincerely**  

![Screenshot 2023-06-26 at 11-49-34 Confluence.png](/t5/image/serverpage/image-id/265001iD1380681EA41330D/image-size/large?v=v2&px=999 "Screenshot 2023-06-26 at 11-49-34 Confluence.png")


Answers:
author: StephanieC
body: If you do not know the Confluence admin, you can possibly get an idea of who owns the space from the URL provided. The Space key may be in the URL and if you can find out who owns the space, you may be able to get access

It appears though from your answer above, **that this page is not within your network/company.** If that is the case, the best way is to ask the person who sent you the link to please "Export to .pdf" the page and THEN send you a copy of the .pdf, because you do not have access to the link on their network.


author: Sayed Bares [ServiceRocket]
body: [@INEO-BTTI](/t5/user/viewprofilepage/user-id/5253174) welcome to the community!

You will need to reach out to your Confluence administrator and he/she should be able to grant you permission. There are [three levels of permission](https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/) that you need to check. Global, Space and Page.

Hope it helps!

comments: author: INEO-BTTI
body: Thanks for your answer.  

I don't have Confluence administrator or i don't know him/her.  
I created my enterprise account because my client share me a .pdf file to unlock a procedure to sign vituals documents.  


Tags: cloud

confluence-cloud
data base
Asked by elahe Mirshafiei:

My Confluence is installed on ubuntu Virtual Machine in an ESXi server. Can I add another disk to the server and move the storage path of the attachments to the second disk?


Answers:
author: Nic Brough -Adaptavist-
body: Welcome to the Atlassian Community!

Yes, absolutely, Confluence doesn't care where the files are physically, beyond a simple "here's the root of the directory you can keep the attachments". Install the new disk, copy the existing attachments directory on to it with all its content, and then either change the attachments setting in Confluence to the new one, or replace the directory on the old disk with a symbolic link to the new location.

comments: author: elahe Mirshafiei
body: Could you please inform me specifically from which section of the Confluence settings I can change the path related to the plugins?


author: Nic Brough -Adaptavist-
body: Administration -\> Attachments


Tags: server
How do change the page size for PDF export?
Asked by Patrick Weegen:

Hello,

I have tried to change the page format of the PDF export. Since I am from Germany, I should have the export in A4 format, but by default I always get the US Letter format.  
I have already found and tried the following: <https://support.atlassian.com/confluence-cloud/docs/customize-exports-to-pdf/>

Unfortunately it does not work like this either. What am I doing wrong or what is the problem?  
Or do I have to give Confluence some time after entering the stylesheet until it is used?

Regards,  
Patrick


Answers:
author: Matthias Born
body: Hi Patrick!  
Check mal das Issue hier, vielleicht geht es schneller, wenn du und m?gliche Kolleginnen das auch noch watchen ;-)  
<https://jira.atlassian.com/browse/CONFCLOUD-74796>  
Matze


author: Gaby
body: Guten Morgen Patrick,

Willkommen in der Community.

Probieren Sie diese Anleitung f?r den PDF-Export in den Bereichseinstellungen aus:

Hochformat

![PDF Export A4.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/264975iF002E2E542D87366/image-size/large?v=v2&px=999 "PDF Export A4.jpg")

Querformat

![PDF Export A4 Querformat.jpg](https://community.atlassian.com/t5/image/serverpage/image-id/264977i9EC2719ED922D14E/image-size/large?v=v2&px=999 "PDF Export A4 Querformat.jpg")

Beides funktioniert bei uns

<br />

Viele Gr??e - Gaby

comments: author: Patrick Weegen
body: Guten Morgen Gaby,

das ist genau was ich schon ausprobiert habe. (Siehe auch den Link in meinem urspr?nglichen Post).  
Das PDF Seitenformat ist trotzdem noch bei US LETTER anstatt A4. AUch wenn ich andere Formate angebe bleibt das unver?ndert.

Gru?  
Patrick


author: Gaby
body: okay Patrick - dann habe ich leider keine L?sung f?r dich

Gru? - Gaby


author: Gaby
body: PS: Browser- und Druckereinstellungen haben Sie sicherlich schon ?berpr?ft


Tags: cloud

confluence-cloud
Validate and throw error message based on the selected dropdown value
Asked by Archana:

I have a dropdown field with options Yes and No.

If the user, selects No, I need to populate an error message. I tried the validation rules but I am clearly doing something wrong.

It worked fine when using radio buttons


Answers:
author: marc -Collabello--Phase Locked-
body: Hi [@Archana](/t5/user/viewprofilepage/user-id/4470633) ,

Can you provide an example of what you are trying to do?


Tags: cloud

confiforms

confluence-cloud
I want to show checkbox field in a specific way. How can I do that?
Asked by Archana:

I want show the checkbox field on confiform as ![chkbox.PNG](https://community.atlassian.com/t5/image/serverpage/image-id/264932i2B8C185F6930F816/image-size/large?v=v2&px=999 "chkbox.PNG")

Currently it is coming up as label followed by checkbox. How can i fix this?


Answers:
author: Alex Medved _ConfiForms_
body: Hi [@Archana](/t5/user/viewprofilepage/user-id/4470633)

Sorry, but this is not currently possible in ConfiForms cloud version

Alex

comments: author: Archana
body: Oh! Okay. Thank you!


Tags: cloud

confiforms

confluence-cloud
Hi there, does anyone know how to change the calender Power-up view on Trello to Monday to Sunday?
Asked by Laura Kikirekov:

Hi there,

does anyone know how to change the calender Power-up view on Trello to Monday to Sunday. Currently mine is set up as showing Sunday to Saturday. Thank you.


Answers:
author: Jireh
body: [@Laura Kikirekov](/t5/user/viewprofilepage/user-id/5055152) your calendars' format is based on your account's language and locale setting. If you are seeing Sunday as your first day of the week, your account's locale might be "English (US)".

Changing to the locale that commonly uses Monday as the first day should change everything to use Monday. For example, "English (UK)" will use Monday as the first day.

Please let us know if that doesn't work!

Jireh

comments: author: Laura Kikirekov
body: That worked! Thanks so much.
Report
Asked by Loubna Elbaz:

Hello,

I have created a Scheduled calendar to send Reports by email.

Everything is well set up but I cant received email ?

Can you please help ?

Thank you.


Answers:
author: Alex W
body: Hi [@Loubna Elbaz](/t5/user/viewprofilepage/user-id/5054807) - welcome to the Community!

I can see we're successfully sending you emails on our end, can you check your spam folder to see if emails are going there?

Please note that as a Premium subscriber (on a free trial currently) you are entitled to priority support, so you're welcome to raise a ticket at <https://trello.com/contact> to discuss this matter if these emails are in your spam folder!