youngmon/atlassian-qna huggingface dataset:
How do we enable Atlassian Intelligence in Confluence?
Asked by Jaime Capitel _resolution_:

![Screen Shot 2023-10-26 at 11.54.13 AM.png](/t5/image/serverpage/image-id/288474i219B3DA6D1D7C9B8/image-size/large?v=v2&px=999 "Screen Shot 2023-10-26 at 11.54.13 AM.png")

I have been seeing the Atlassian Intelligence icon in Confluence pages for some time now. I mentioned it to our admin so that he can opt-in, and this was taking time.

However, when I then accessed a test instance where I have admin powers, I realized that I'm unable to find the opt-in in [admin.atlassian.com.](https://admin.atlassian.com/)

Can anybody help? Does this somehow change when we're based in the EU?


Answers:
author: Tansu Akdeniz
body: Hi [@Jaime Capitel _resolution_](/t5/user/viewprofilepage/user-id/3951914)

Are you an organization admin?

Please check this [Activate Atlassian Intelligence for products](https://support.atlassian.com/organization-administration/docs/activate-atlassian-intelligence-for-products/) page.


author: Marc - Devoteam
body: Hi [@Jaime Capitel _resolution_](/t5/user/viewprofilepage/user-id/3951914)

You should opt-in fro early access.

I did and have been granted it.

I simply used the following link: <https://www.atlassian.com/software/artificial-intelligence>


Tags: cloud

confluence-cloud
Why can't I style the headings in Confluence even though I have admin rights?
Asked by EPG JIRA Admin:

I am an admin on Confluence Cloud for my company.

I made a template for everyone to use but I can't change the styling of the headings.

After searching on the web I saw that you needed to be system admin en that this right was only for the servicedesk of Atlassian.

Why is that? And is there a work around so that I can adapt the styling?

Tnx for the help!


Answers:
author: Dominik B?ezina
body: Today I stumbled upon the same problem. We want to change styling of headings, however it is not possible in out-of-the-box solution. Being system admin doesn?t give you any option to customize styling on Confluence Cloud.

Here is the community request I found regarding this problem:

<https://jira.atlassian.com/browse/CONFCLOUD-46077>


Tags: cloud

confluence-cloud
Assigning default space permissions to all existing Confluence spaces of a specific category.
Asked by S?rgio Nogueira:

Hi guys, I need to add display access to a group to all existing Confluence spaces of a specific category.

I have changed the default permissions, but this will only apply to new spaces.

Have any of you came across this already and has a solution?

Regards


Answers:
author: Brant Schroeder
body: [@S?rgio Nogueira](/t5/user/viewprofilepage/user-id/5137926) you can create a group and apply it to all the spaces of that category. You will have to add it to each space manually.

comments: author: Brant Schroeder
body: [@S?rgio Nogueira](/t5/user/viewprofilepage/user-id/5137926) can you accept this answer to help others?


Tags: cloud

confluence-cloud
How to disable changes via Scroll Viewport until a page is approved?
Asked by Maria Petkova:

Hello,

I am currently using Scroll Viewport for a help page with versioning. I have encountered an issue where I am unable to set up a review process before a drafted page becomes visible in the Scroll Viewport.

To clarify my question: Is it possible to have a page in draft status, managed through the 'Scroll Versions documentation workflow' in a specific version, not display the most recent changes in the Scroll Viewport? Instead, I'd like to view the previously approved version of the page in the Scroll Viewport.


Answers:
author: Max Foerster - K15t
body: Hi [@Maria Petkova](/t5/user/viewprofilepage/user-id/4845607),

Max here from K15t. :) Can it be that you also use Comala apps in your Confluence and integrate them with our Scroll apps? The mention of the workflow indicates that this might be the case.

Since that makes the publishing situation more complex, can you please contact us in our [help center](https://k15t.jira.com/servicedesk/customer/portal/3) and create a support request so we can look at your current setup and find a way to achieve your goal?

I look forward to seeing you again in our support. ??

Best, Max

comments: author: Maria Petkova
body: Hi [@Max Foerster - K15t](/t5/user/viewprofilepage/user-id/693014),

Thank you for the answer.   
Yes, I tried with Comala apps, which is not obligatory.   

If there is an easy way of not publishing the changes via Scroll Viewport until a reviewer in someway approves them, please give me a hint how to do it and I will drop the use Comapa apps.  

Thank you!  

Regards,  
Mariya


Tags: confluence-server

server
Does CVE-2023-22515?s affected Confluence version is 8.6.0 ?
Asked by Hon Lai LING:

Does CVE-2023-22515's affected Confluence version is 8.6.0 ?

<https://confluence.atlassian.com/security/october-2023-security-advisories-overview-1295389498.html>

If so, any patch is required? Thanks.


Answers:
author: Rilwan Ahmed
body: Hi [@Hon Lai LING](/t5/user/viewprofilepage/user-id/5350021) ,

Welcome to the community !!

As per Atlassian, Confluence 8.6 is **not** affected by CVE-2023-22515. List of Affected versions and Fix version are mentioned in

<https://confluence.atlassian.com/security/cve-2023-22515-broken-access-control-vulnerability-in-confluence-data-center-and-server-1295682276.html>

<https://jira.atlassian.com/browse/CONFSERVER-92475>


Tags: confluence-server

server
I want to remove a group for required spaces by using groovy script
Asked by SunadhRaj.Malaka:

Hi Guys ,

I want to remove particular groups for required and specified spaces by providing space key by using Groovy Script.

Example : i have 20 spaces , "Test-A , Test-B" Groups are linked with those 20 spaces , i want to remove the groups "Test-A , Test-B" to all 20 spaces .

I am looking for Groovy script.

So some help or suggest me .

Thank You

Sunadh Raj


Answers:
author: Peter-Dave Sheehan
body: I've adapted one of my scripts that does something similar.

There are a number of deprecated methods in there, but for now, they still work. So it should do the trick for you.

Define the spaces and groups on line 11 and 12.

Comment out line 20 to run a test first and review the logs to make sure the actions are what you expect.

```
import com.atlassian.confluence.security.SpacePermissionManager
import com.atlassian.confluence.spaces.SpaceManager
import com.onresolve.scriptrunner.runner.ScriptRunnerImpl
import com.onresolve.scriptrunner.runner.customisers.PluginModule
import org.apache.log4j.Level

log.setLevel(Level.INFO)
@PluginModule SpaceManager spaceManager
SpacePermissionManager spacePermissionManager = ScriptRunnerImpl.getPluginComponent(SpacePermissionManager)

def spaceKeys = ['SP1', 'SP2']
def groupsToRemove = ['Test-A', 'Test-B']
spaceKeys.each { spaceKey ->
    def space = spaceManager.getSpace(spaceKey as String)
    groupsToRemove.each { group ->
        def permissions = space.permissions.findAll { it.getGroup() == group }
        if (permissions) {
            permissions.each {
                log.info "Removed $it.type permission from $group group in space $spaceKey"
                spacePermissionManager.removePermission(it)
            }
        } else {
            log.warn "No permissions for $group was found in space $space"
        }
    }
}
```


Tags: confluence-server

server
where to set file size when uploading into confluence? how big files in total one space could hold?
Asked by yusi:

hi dear team,

where to set file size limit when uploading it into confluence?

wanna check how big files in total one space could hold? thanks!


Answers:
author: Michel Neeser
body: Hi [@yusi](/t5/user/viewprofilepage/user-id/5350213) and welcome!

Assuming you are on Confluence Cloud, you can limit the size of attachments by following [these steps](https://support.atlassian.com/confluence-cloud/docs/configure-attachment-size/). There is no limit for a single space, but an [overall limit for your instance](https://support.atlassian.com/confluence-cloud/docs/manage-your-storage-usage/).

Hope this helps.

comments: author: yusi
body: Hi Michel,

Thank u very much!


author: Roy McDaniel
body: Thanks


Tags: unknown-hosting-type
Confluence Page
Asked by Rayun Yun:

Hello, I attach the picture that you could understand easily what I want to know. Please refer below picture.

If I create the page(Test - release) and insert the table at the header, how to get those table information at the another page(Salesforce Release Log)?

So, I want to make those table information sorting into the Salesforce Release Log page.

Is there any way of the sorting table info automatically?

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/288386i2E2753C4AC473B67/image-size/large?v=v2&px=999 "image.png")


Answers:
author: Rilwan Ahmed
body: Hi [@Rayun Yun](/t5/user/viewprofilepage/user-id/5349972) ,

Welcome to the community !!

Add "**[excerpt](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-macro/)** " macro in source page, add required contents inside it.   
In the destination page, make use of "**[excerpt include](https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/)**" macro, fill the parameters and the contents will be displayed.

If you want to reuse whole content of one page in another, then make use of **[page include](https://support.atlassian.com/confluence-cloud/docs/insert-the-include-page-macro/)** macro


author: Ollie Guan
body: Hi [@Rayun Yun](/t5/user/viewprofilepage/user-id/5349972) ,

The Page Properties and Page Properties Report macro work together to show summary information from one page on another page.

<https://support.atlassian.com/confluence-cloud/docs/insert-the-page-properties-macro/>


Tags: cloud

confluence-cloud
Storage went 20GB over our limit overnight but we cannot find the source.
Asked by Olivier Dupras:

Overnight, we surpassed our storage limit by 20 GB. Nobody that had access added anything to the Confluence. We checked the recently edited pages, rechecked the attachments and yet nothing explains why 20 GB appeared out of nowhere  

We weren't concerned at first, but now we have a message saying we won't be able to create or edit anything in Confluence after the 7th of November because of this issue unless we upgrade.  

I don't know if this is a bug or anything of the sort, but I'd like to know what I could do right now or if anyone has had this before and solved it.


Answers:
author: Olivier Dupras
body: Issue was fixed. Seems there was an attachment added to a blog 4 months ago. It was not detected by REST API and the attachment could not be seen when looking at the page itself, it was hidden.

I'm still very unsure about how this issue occurred since we have an attachment size limit of 100 Mb.

But oh well, it is fixed.


author: Olivier Dupras
body: Hi Ajay,  

We can guarantee that yes, we are over the storage limit, but that the issue is very odd.  
Both because we've verified everything multiple times and also because this issue appeared out of nowhere without anyone doing anything.  

It sounds kind of concerning that we are forced to upgrade without any understanding of why.


author: Ajay _view26_
body: Hi [@Olivier Dupras](/t5/user/viewprofilepage/user-id/5350073) ,

Welcome to the Atlassian community!

One way to check if you have exhausted your storage would be go to Settings page and select billing . Once the admin menu opens up select Storage on the left menu bar as show below to see the current usage. However there is no way to drill down further to understand storage consumption in Cloud deployments

![Screenshot 2023-10-26 at 3.51.35 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288478iB55EF833C43FC8FE/image-dimensions/232x327?v=v2 "Screenshot 2023-10-26 at 3.51.35 PM.png")![Screenshot 2023-10-26 at 3.52.03 PM.png](https://community.atlassian.com/t5/image/serverpage/image-id/288479i32FE363DA252CB4D/image-dimensions/483x192?v=v2 "Screenshot 2023-10-26 at 3.52.03 PM.png")

Cheers

Ajay


author: Olivier Dupras
body: Hi Rilwan,  

As we are using Confluence Free we can only rely on Community Support.  

I did some changes to our apps in case some of them did something, but they shouldn't have. There also have been no backup by admins.  

I checked once more the attachments with REST API and nothing comes close to our limit.


author: Rilwan Ahmed
body: Hi [@Olivier Dupras](/t5/user/viewprofilepage/user-id/5350073) ,

Welcome to the community !!

I would suggest you to contact Atlassian Support directly in <https://support.atlassian.com/contact/>

Meantime check if there are any apps creating any backups, did any admin users created the site backup (https://\<**baseURL**/wiki/plugins/servlet/ondemandbackupmanager/admin)


Tags: cloud

confluence-cloud
Can I recover a permanently deleted space?
Asked by ???:

The space containing important documents has been deleted and I would like to inquire if recovery support is available.  
I would like to know how to recover it.


Answers:
author: Rilwan Ahmed
body: Hi [@???](/t5/user/viewprofilepage/user-id/4971734) ,

Deleting a space is immediate and permanent! There is no Trash from which a deleted space can be retrieved, and no way to restore a space or its content once it is deleted.

If you're not 100% sure about deleting a space, always use [Archive space](https://support.atlassian.com/confluence-cloud/docs/archive-a-space/)


Tags: cloud

confluence-cloud
Where did the Announcements Template Go?
Asked by Alex Sramek:

With the rollout of the new look for the Home dashboard, there is no longer an "Edit" link next to the "Announcements" panel in Confluence Cloud.

Where did it go?

How do I edit announcements?


Answers:
author: Barbara Szczesniak
body: Hi [@Alex Sramek](/t5/user/viewprofilepage/user-id/5255877) I haven't needed to use this feature yet, so I'm not sure what might be happening.

You might get a response from Atlassian if you post your message in the comments of the announcement article: [https://community.atlassian.com/t5/Confluence-articles/A-new-look-for-Confluence-Home/ba-p/2496643?utm_source=atlcomm\&utm_medium=email\&utm_campaign=digest_notification\&utm_content=topic](https://community.atlassian.com/t5/Confluence-articles/A-new-look-for-Confluence-Home/ba-p/2496643?utm_source=atlcomm&utm_medium=email&utm_campaign=digest_notification&utm_content=topic)

comments: author: Alex Sramek
body: Found it, it's the Default Welcome Message global template.


Tags: cloud

confluence-cloud
Turn off Sign In / Create and Account
Asked by CDS Administrator:

Hello -  

Is there a way to turn off or remove the **Sign In** icon on the upper right of the main screen for Anon users? I ask because I keep getting requests to create an account from Anon users and I don't want to do that. I just want them to see the Wiki (space) in read only mode. Any thoughts / advice on this?


Answers:
author: Michel Neeser
body: Hi [@CDS Administrator](/t5/user/viewprofilepage/user-id/5289894)

As far as I know, I don't think that is possible because this icon is a fixed component of the page.

comments: author: CDS Administrator
body: Thanks Michel for responding.


author: Michel Neeser
body: [@CDS Administrator](/t5/user/viewprofilepage/user-id/5289894) Glad I could help! Please consider accepting the answer, maybe it is helpful for others as well. Thank you.


Tags: cloud

confluence-cloud
PDF macro preview image broken
Asked by Chandler:

After attaching a PDF to a page and using the PDF macro to display it, the preview image rendered is broken. For example, I have a single page PDF export of a Lucidchart which has various shapes and text in it. However, the only thing rendered is one single rectangular shape, as shown in the screenshot below. However, if I open the Attachments page and click on the PDF, it renders it correctly with a different viewer.

So is the problem with the PDF macro or my PDF file? If it's the macro, I should report as a bug? If it's my PDF, is there anything I can do to fix it? (I'm thinking like load it into a PDF editor and re-export it or something?)

Thanks

![Screenshot from 2023-10-25 09-51-44.png](/t5/image/serverpage/image-id/288285i3AB6C99B691434D0/image-size/large?v=v2&px=999 "Screenshot from 2023-10-25 09-51-44.png")


Answers:
author: Dan Breyen
body: Hi Chandler, looking at Atlassian's Jira site (<https://jira.atlassian.com/> ), I found this issue: [CONFSERVER-59976](https://jira.atlassian.com/browse/CONFSERVER-59976)

Feel free to vote for and watch it. There are a couple of similar ones, but I thought this was closest.

Hope that helps.


Tags: confluence-server

server
Confluence security & Backup
Asked by Rohith k:

Hi Team,

Can we backup all the data in Confluence to do an automatic daily backup to SharePoint offline.

Recently we are facing issue with confluence, So the team wants to secure the data by creating the data backup to the share point offline.   

<br />

Thanks,  
Rohith.


Answers:
author: Benjamin
body: Hi [@Rohith k](/t5/user/viewprofilepage/user-id/5305853) ,

There isn't connector I'm aware of. However, there are backup vendors through the Atlassian marketplace that you can choose from.

Here's the link:

[https://marketplace.atlassian.com/search?hosting=cloud\&product=confluence\&query=backup](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=backup)


Tags: confluence-cloud
Confluence Support - Who can contact
Asked by kristin whitaker:

Hi! I have a couple space admins that are super users and I want them to be able to open support tickets and/or participate in the confluence community however I don't want to give them site-admin, or confluence-admin because that gives them some global permissions....ie...adding groups/users, etc...

Is there a way to set the permissions that they can still use the support functions? I haven't asked them if they tried the community yet but will.


Answers:
author: Benjamin
body: Hi [@kristin whitaker](/t5/user/viewprofilepage/user-id/4063252) ,

Your team members can access both resources. They don't need to be admins in order to access support or the Atlassian community.

However, admin privileges is good to have so when support needs information like logs and support zips, they can access directly. Also, at times, support may ask for SEN numbers from your license info and only admins has access to that specific page.

<br />

Atlassian Support link:

<https://support.atlassian.com/contact/#/>

comments: author: kristin whitaker
body: Thanks! I was told they need to be admins. I'm an admin so I understand that part is easier but I do have team members that are good at troubleshooting themselves that will not have admin access due to the level of controls we have on the content.


Tags: confluence-server

server
How can I shorten/lengthen bars in the Roadmap Planner?
Asked by Andrew Swiatek:

How exactly, can I lengthen/shorten the Bars in the Roadmap planner? If I add a new bar, it is automatically 1 month long and I can't find a feature to change that.

The ones already existing which are longer than a month can't be copy and pasted either.


Answers:
author: Linh Pham_Ricksoft_Inc
body: Welcome to the community [@Andrew Swiatek](/t5/user/viewprofilepage/user-id/5349556) !

You should be able to do that by dragging the bar by hovering over the edge, like this:

![Roadmap planner macro.gif](https://community.atlassian.com/t5/image/serverpage/image-id/288273i9B71CB349BBDADF5/image-size/large?v=v2&px=999 "Roadmap planner macro.gif")

comments: author: Andrew Swiatek
body: Thanks, works!

I mainly use Confluence on windows in google chrome. There the "changing mouse" to drag the bar is barely seeable and you have to be right on the edge. But probably changeable in browser or system settings.


author: InnoGames GmbH
body: Hi,

also note that the default bar size depends on the plan scale. For example if you set the date range in a way that you see weekly scale or columns the default bar will be 7 days, if the scale shows months, it will be a one month bar length and so forth.


Tags: cloud

confluence-cloud
Why can only admins move documents across spaces?
Asked by Lauren_Conrad:

Right now, only Admins can move documents between spaces. My team wants it so that everyone with access to Confluence can move documents between spaces, not just admins. How can we adjust our settings to make that happen?


Answers:
author: Ivan Lima
body: Only users holding the proper permissions can do that. If you can move documents across pages within the space, you have the necessary source permissions. You now need to ensure you also have the permissions in the destination space. Add page/attachments and remove page/attachments space permissions. Have a look at <https://support.atlassian.com/confluence-cloud/docs/what-are-space-permissions/> to understand space permissions in more detail. Please note that source/destination space admins will need to adjust the permissions.


author: Lauren_Conrad
body: Thanks!


Tags: cloud

confluence-cloud

unknown-hosting-type
Button for automatic filtering
Asked by Hieke van Rijswijk:

Goodmorning,

We at my company use Trello as a plan do check act board. In our team we all have our individual cards. To find our cards we filter on our own names. If we want to find cards of other colleagues we have to filter on their names.

We are divided into groups (IT and HR). Would it be possible to make a board button that automatically filters on the IT-group? I now have to filter to all of my colleagues separately.

This would save a lot of clicks


Answers:
author: Dreamsuite Mike
body: Butler doesn't do filters. There is a great powerup by[@Adam Cao](/t5/user/viewprofilepage/user-id/4458333) tinypowerups which allows you to create saved filters. There is a free try so it is worth a go to see if it helps you and your colleagues.

Also check out the others available in the Tiny Powerup Club. I use Table view and advanced card covers all the time and love them

[Saved Filters](https://trello.com/power-ups/63a5e1f4c0ee7f00e19bf60c/saved-filters#:~:text=This%20Power%2DUp%20enables%20you,rebuild%20all%20of%20your%20queries.)