youngmon/atlassian-qna huggingface dataset:
Need inputs on the security measure for SourceTree application
Asked by aditya singh:

Hi Team,

We are in a process of using SourceTree application in our company but before that we need answer on the following questions:-

|--------------------------------------------------------------------------------------------------------------------------|---|------------|
| **QUESTION**                                                                                                             |   | **YES/NO** |
|                                                                                                                          |   |            |
| Does the vendor have a software security program? (Including security testing, risk assessment, architetcural analysis)  |   |            |
| Has the software security program been reviewed by an independent maturity assessment? (e.g. BSIMM)                      |   |            |
| Has your software security program been applied to this product/product suite (including underlying open source)?        |   |            |
| Has this product been independently assessed/certified? (e.g. Common Criteria)                                           |   |            |
| Has the product's design/architecture been security assessed?                                                            |   |            |
| Has this product been security tested?                                                                                   |   |            |
| What types of security testing have been applied to this product/product suite?                                          |   |            |
| Who performs the security testing for this product/product suite? Is it independent?                                     |   |            |
| How often is security testing performed on this product/product suite?                                                   |   |            |
| Do you product auditable outputs from the software security program documenting the identified software security issues? |   |            |
| Are there security resources that can speak to the software security program and issues in the product/product suite?    |   |            |
| Is there a documented security issue remediation process for this product/product suite with set SLAs?                   |   |            |
| What is the SLA for addressing HIGH risk issues in this product once identified?                                         |   |            |
| What is the SLA for notifying consumers of HIGH risk issues in this product/product suite once identified?               |   |            |


Answers:
author: Ana Retamal
body: Hi Aditya, we won't be able to provide an itemized response to your questions, Sourcetree is a free product and it's provided "as is".

In regards to the SLA, you can visit the page [Atlassian Support Offerings](https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html).  
For more information, you can have a look at the customer agreement **Sourcetree \> About Sourcetree \> Customer Agreement.**

Hope that helps!

Ana


Tags: security
User can't log in
Asked by Reemt Lindeburg:

Hello,

I have a problem with logging in. I read a lot in the community but I didn't find a solution for my problem. I'm sure that I typed my password right and ones I reset it, but the problem was still there. Can you help me please? I use Windows 10.

Thanks in advance

Best regards

![Sourcetree_problem.PNG](/t5/image/serverpage/image-id/23076i2A3BADCDBBEF53F2/image-size/large?v=v2&px=999 "Sourcetree_problem.PNG")


Answers:
author: Moses Thomas
body: [@Reemt Lindeburg](/t5/user/viewprofilepage/user-id/1426081)

* Make sure your keyboard characters is not causing problem(password is correct)
* Check Internet connection
* Try to login with Google account and see.

Best!

comments: author: Reemt Lindeburg
body: Password was correct and internet connection was always good.

With Google it worked but not with atlassian Account. But ok..


author: Moses Thomas
body: [@Reemt Lindeburg](/t5/user/viewprofilepage/user-id/1426081)Please contact atlassian support

<https://support.atlassian.com/contact/#/> they will fix it

best!


author: Dmytro Vasyliuk
body: Hello [@Reemt Lindeburg](/t5/user/viewprofilepage/user-id/1426081)! Could you try this solution? <https://community.atlassian.com/t5/Sourcetree-questions/Windows-10-sourcetree-installer-won-t-accept-my-credentials/qaq-p/680541>
Sourcetree can't see repo I have access to.
Asked by blueravenlabs:

When I log into bitbucket with my email, I see the repo that someone else created and set me up as admin to. I added myself in the users and groups access area, as a write user. When I go to sourcetree, and refresh the repo, it can't see me. It doesn't see the repo, and when I try to clone by URL, it errors out with no permissions. Why can I log in and see everything I need, but sourcetree can't?


Answers:
author: Manju
body: Please specify the version of Sourcetree you are using and the OS on which you are seeing this.

comments: author: blueravenlabs
body: It's on 2.7.3. And it's both windows and mac ( latest versions ).


author: Manju
body: Sorry for having missed it earlier, what hosting service are you connected to? Is it Bitbucket?
I can't complete installing SourceTree
Asked by DieRay:

Hello,

I am new using GIT, so, i do not have a clear idea about some detaills, i have been trying to install source tree on my laptop, but it did not work, i am stuck in the second step that is show in the image below.

I tryied using <https://bitbucket.org> and my username "DieRay" and i tried the repository url too (I use my email and username combined with both url's).

I do not know what information should i put in.

my user --\> <https://bitbucket.org/DieRay/>

![Captura.PNG](/t5/image/serverpage/image-id/23008iBC994F1287020966/image-size/large?v=v2&px=999 "Captura.PNG")

![Captura.PNG](/t5/image/serverpage/image-id/23009iD20278FA4694514F/image-size/large?v=v2&px=999 "Captura.PNG")


Answers:
author: Ana Retamal
body: Hi Diego, welcome to the Atlassian Community! Looks like you're trying to use the Bitbucket Server option with your Bitbucket Cloud credentials, and that will not work. Sourcetree offers 2 ways of registering the product: Atlassian account and Bitbucket Server credentials. If you are not a Bitbucket Server user, you need to register it using your Atlassian account.

Once you're in, you'll be able to connect your Bitbucket Cloud account following the steps at [Connect your Bitbucket account](https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html).

Let us know if this helped you :)

Best regards,

Ana


Tags: bitbucket

install

root

url
discard files
Asked by shima_abt:

hi there, is the way to backup or undo discarded files in the source tree?  
can you help me, please?


Answers:
author: Ana Retamal
body: HI Shima,

Git is a backup system itself so after accidental deletion or modifications it will be able to bring the files back. If you still want a physical backup, you can just copy the .git directory to a different location. For more information about how Git works, you can read [Git backups](https://dzone.com/articles/git-backups-and-no-its-not).

As for undo changes, you can reverse a commit in Sourcetree by right-clicking on the commit.

If you were referring to something different, please let us know and we'll be happy to continue helping you.

Kind regards,

Ana

comments: author: shima_abt
body: hi Ana,  
I really did not understand what should I do and how can I undo my file,  
can you help me? thank you


Tags: discard

file
Unable to clone from Gitlab
Asked by Chris Shearer:

I have generated SSH files from windows prompt as suggested in Gitlab and also through Source Tree. In either case I can never clone a file. When I try just cloning via a HTTPS source, I still have issues because it asks for my credentials. Putting in my user name and password does not solve that issue.


Answers:
author: Ana Retamal
body: Hi Chris! Are you still having issues cloning from Gitlab? If so, can you provide more information so we can find the root of this issue?:

1. Enumerate the steps you're taking to clone this repo
2. Is this happening with a specific file, or with any file you're trying to clone?
3. Can you send us a screenshot of the error you get?
4. Which Sourcetree version are you using?
5. For troubleshooting purposes, have you tried cloning from the command line

Let us know!

Ana


Tags: windows
SourceTree version and errors
Asked by Gary Brown:

Recently downloaded Sourcetree for Windows. Having troubles connecting to BitBucket Server as my remote. Every screenshot ot discussion I see on Atlassian seems to refer to a significantly different version (screenshots differ, menus differ, etc).

Do I even have right version?


Answers:
author: Ana Retamal
body: Hi Gary, we'll need more information to help you troubleshoot this issue:

1. What error are you getting when you try to connect to your remote? Can you also send a screenshot?
2. Which Sourcetree version do you have?
3. Can you confirm you've followed the steps at [Set-up Sourcetree to work with Bitbucket Server](https://confluence.atlassian.com/bitbucketserver/set-up-sourcetree-to-work-with-bitbucket-server-776798217.html)?

Kind regards!

Ana


Tags: windows
New version of SourceTree (2.5.5) doesn't work in Windows 10 build 1511
Asked by Mikhail Balanov:

This version requires .NET Framework 4.7.1 that can't be installed on Windows 10 build 1511.


Answers:
author: Mike Corsaro
body: Hello! Sourcetree 2.5.5 and above only supports Windows 10 on builds 1607 and higher, Win 8.1, and Win 7 SP1.

comments: author: Mikhail Balanov
body: Hello. It's strange. And the worst thing that this update is installed without a word of warning that it won't work after installation. It was a surprise and I had to seek previous still working version and reinstall it.


Tags: .net

install

windows
How can i setup SourceTree if it showing error like this ?
Asked by Venkie:

I've given my root URL and User Name correctly (I assume). After that prompted for pass word, entered. Even then can't get into Source tree, I tried with Atlassian account too. But no positive result . Please help me.

Thanking you in advanced.![stree error.PNG](/t5/image/serverpage/image-id/22918iA05982F2F9A12F9A/image-size/large?v=v2&px=999 "stree error.PNG")![stree error2.PNG](/t5/image/serverpage/image-id/22919iDE3F16579447B984/image-size/large?v=v2&px=999 "stree error2.PNG")


Answers:
author: Ana Retamal
body: Hi Venkie! Looks like you're trying to register Sourcetree using the Bitbucket Server option, but you're offering your Bitbucket Cloud URL instead. If you don't have Bitbucket Server, you'll need to register using the other option (Atlassian account) and once the installation is completed, you can connect your Bitbucket account as explained at [Connect your Bitbucket account](https://confluence.atlassian.com/get-started-with-sourcetree/connect-your-bitbucket-or-github-account-847359096.html).

Also, if you're using Windows, make sure Internet Explorer is updated to the latest version as Sourcetree relies on it for authentication.

Let us know if you have any questions!

Ana
??Sourcetree?????????
Asked by akikan_alumiloid:

????????????

?????Sourcetree???????????

?????1.7.0.32509??????????????

????????????????????????????????

???????????????????????

?????????PuTTY?Version???????????????????

???PuTTY??????????????????????

??????????????PuTTY?????????

Sourcetree???????????????????????

????????PuTTY?64bit?????????????

?????????????????

```
git -c diff.mnemonicprefix=false -c core.quotepath=false clone --recursive git@github.com:AkikanAlumiloid/AutoReRetweet.git C:\Users\<user_name>\Documents\AutoReRetweetProj
Cloning into 'C:\Users\<user_name>\Documents\AutoReRetweetProj'...

warning: templates not found C:\Users\<user_name>\AppData\Local\Atlassian\SourceTree\git_local\share\git-core\templates

FATAL ERROR: Couldn't agree a key exchange algorithm (available: curve25519-sha256@libssh.org,ecdh-sha2-nistp256,ecdh-sha2-nistp384,ecdh-sha2-nistp521)

fatal: Could not read from remote repository.
```


Answers:
author: K. Yamamoto
body: ??????????????????

??? [SRCTREEWIN-7505](https://jira.atlassian.com/browse/SRCTREEWIN-7505) ?????????????? v1.7.0 ?????????????????????????????????PuTTY?????????????????????????????????

* ?? "C:\\Program Files (x86)\\Atlassian\\SourceTree\\tools\\putty" ??????????
* ???????? "Program Files (x86)" ???32bit????????????

???PuTTY?????????? [0.70](https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html) ???


author: akikan_alumiloid
body: ?????

???????????????????

???????PuTTY??????????????

???????????????

??????????????


Tags: language-ja
My Push isn't working automatically like it was.. I have done something silly
Asked by Thuggers:

I think it has something to do with the origin and the origin/head falling behind. I had attempted to do a rollback where those markers are but It didn't work (I didn't know how, at least not properly, and it turns out it wasn't required..) but ever since then I haven't been able to auto push my repos and I do not know how to fix this....

Any help would be appreciated.

![ScreenGrab.jpg](/t5/image/serverpage/image-id/22916iFB36C82CE721BB6B/image-size/large?v=v2&px=999 "ScreenGrab.jpg")


Answers:
author: Mike Corsaro
body: Hello! It looks like you're actually not on a branch, but on a detached HEAD. To fix this:

* Create a new branch from where you are right now and name it something like "tempbranch"
* Switch back to your master branch
* Merge "tempbranch" back into the master branch

comments: author: Thuggers
body: That worked.. I think... but I received an Error, now my repo looks like this....

![image.png](https://community.atlassian.com/t5/image/serverpage/image-id/23004i428FC1BF55D2CD96/image-size/large?v=v2&px=999 "image.png")I am not entirely sure how to deal with this issue. I get messages from the LFS frequently.. not sure why it seems to have such trouble.


author: Thuggers
body: P.S. THANKS SO Much for the Assistance! I just don't have a great understanding of what is happening, not enough to troubleshoot anyways...
Can I customize a 404 page in Confluence Cloud?
Asked by Kimberly Onnen:

I'd like to customize the standard 404 error when a page isn't found so that the wording is different. Currently the following displays but I'd like to update the wording. However, I can say that I like the link to our documentation landing page and that there's a search box. (We are going through some growing pains from migrating from the Server to the Cloud.)

404 - Page not found {#toc-hId--407023304}
------------------------------------------

Looks like this page doesn't exist. Search below or visit the home page of xxx {#toc-hId-2080489529}
----------------------------------------------------------------------------------------------------

\<link to doc landing\>

\<search field\>


Answers:
author: Nikola Perisic
body: Hello [@Kimberly Onnen](/t5/user/viewprofilepage/user-id/1583823) ,

It is not possible to update the wording for this page since this is the code from Atlassian.

You can temporarily change it with your browser dev tools, but the changes are not permanent.

BR,

Nikola

comments: author: Kimberly Onnen
body: Darn. Thanks for the answer! :)


Tags: cloud

confluence-cloud
Change guide description on JIRA help center
Asked by Hasmik Sahakyan:

Hello,

I have the following quesiton which I'm unable to find answer to,

How I can edit the following preview texts/descriptions for each guide on JIRA help center?

![2024-01-17_19-27.png](/t5/image/serverpage/image-id/300975iAD225CF970215161/image-size/large?v=v2&px=999 "2024-01-17_19-27.png")

Your help will be much appreciated,

Thanks in advance


Answers:
author: Nikola Perisic
body: Welcome to the Atlassian community [@Hasmik Sahakyan](/t5/user/viewprofilepage/user-id/5407698) !

My first picture:![Screenshot 2024-01-17 at 16.32.04.png](https://community.atlassian.com/t5/image/serverpage/image-id/300978iCAE7353E8BE45CF1/image-size/large?v=v2&px=999 "Screenshot 2024-01-17 at 16.32.04.png")

My second picture when I open the "Test Space Home":

![Screenshot 2024-01-17 at 16.32.49.png](https://community.atlassian.com/t5/image/serverpage/image-id/300979i4BB744B9D7D93CFB/image-size/large?v=v2&px=999 "Screenshot 2024-01-17 at 16.32.49.png")

This means that this below text is showing from the page that has some content in it.

BR,

Nikola

comments: author: Hasmik Sahakyan
body: Hello [@Nikola Perisic](/t5/user/viewprofilepage/user-id/5166624) , thanks for taking time trying helping me,

But seems this is not asnwering my question, my screen is from Help center when clients are searching for guides and see this image. I need to place custom description/texts for each guide and can not find how to do that((

Thanks in advance,


Tags: cloud

confluence-cloud
AI Intelligence Writting Tone
Asked by adenau:

Hi,

Is there a way to train the AI Intelligence in Confluence to mimic the tone that is used in the other pages in the space? The idea would be to have a model that mimic my writing styles and puts emphasize on words I have used before.

Alex


Answers:
author: Guensayn
body: While it's not a perfect science, I've found that consistency is key. Stick to your usual writing style, and Confluence's AI tends to catch on. Also, don't shy away from a bit of manual tweaking post-generation.  
Another handy trick is using Confluence's version history. Analyzing your past pages can help the AI understand your writing nuances better.  
You can check out [supermachines.io](https://supermachines.io/ai-tools/novelai/) for more info about AI products. It can help you choose the best tool for your needs. Good luck!


author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@adenau](/t5/user/viewprofilepage/user-id/2307030) ,

There's nothing like that in the core product, but you might want to take a look at [Connie AI](https://marketplace.atlassian.com/apps/1231397/connie-ai-supercharged-confluence-search?hosting=cloud&tab=overview). While that app is targeted towards search, it does take your data into account and maybe you can convince the AI (or the team behind it) to write in your style/voice.

Hope that helps,  
Oliver


author: Nikola Perisic
body: Hello [@adenau](/t5/user/viewprofilepage/user-id/2307030) ,

Currently AI is not offering this feature of tone mimic. For now only the ones that are within the AI (casual, professional,etc...).

Please mark the answer as accepted if you liked the answer, I would appreciate it a lot.

Thanks!


Tags: artificial-intelligence

cloud

confluence-cloud
Migration from server to cloud
Asked by Yaroslav Melyn:

Hello,

I've migrated space from server version to cloud version and I've seen that links changed.

E.g.

<https://kb.b2bits.com/pages/viewpage.action?pageId=655432>

<https://b2bits.atlassian.net/wiki/spaces/B2BITS/pages/460547/FIX+Antenna+C+C+.NET+FIX+Engine>

I've tried to use this instruction - <https://support.atlassian.com/migration/docs/update-product-links/>, but it didn't help.

Could you help me please?

Best Regrads,

Yaroslav


Answers:
author: Oliver Siebenmarck _Polymetis Apps_
body: Hi [@Yaroslav Melyn](/t5/user/viewprofilepage/user-id/5407578) ,

Welcome to the community!

How to solve this issue will depend on how the links were created back on Server and how they were handled during the migration. From my past life as a Solution Partner, I vaguely remember that hardcoded links could be pretty problematic. My first suggestion would be to talk to a Solution Partner that specializes in Cloud migrations. They see these problems quite often.

The alternative is to look at the marketplace -- there are [quite a few link management applications](https://marketplace.atlassian.com/search?hosting=cloud&product=confluence&query=links) out there that might help you. Personally, I have heard good things about [Link Management for Confluence](https://marketplace.atlassian.com/apps/1224660/link-management-for-confluence?hosting=cloud&tab=overview), but there are quite a few others as well. All of them come with a free trial period.

Finally, there's always the option to start scripting, which can also be done quite easily using Confluence's [REST API](https://developer.atlassian.com/cloud/confluence/rest/v1/intro/#about).

Hope that helps,  
Oliver

EDIT: I'm just now realizing that you might refer to the way links are formatted, ie having the space key and title in the URL instead of just the page id as before. That is indeed the new default for Confluence Cloud and I don't believe it's an option you can change.


Tags: cloud

confluence-cloud
Change Data Residency for Confluence Cloud
Asked by Sascha Ungar:

I want to change the data residency of my Confluence Cloud product, but I can't.

![Bildschirmfoto 2024-01-17 um 13.38.56.png](/t5/image/serverpage/image-id/300940i5E63F3773BE88730/image-size/large?v=v2&px=999 "Bildschirmfoto 2024-01-17 um 13.38.56.png")


Answers:
author: Robert Wen_ReleaseTEAM_
body: Hello, [@Sascha Ungar](/t5/user/viewprofilepage/user-id/5139596) !

Data residency is not available on the Free plan.


Tags: cloud

confluence-cloud
Unable to Mention Users in Any Space except for a blank White Page
Asked by Matteo Lang:

One of our Users experiences a bug which doesnt let them @ people, everytime she tries to @ someone it shows the POP-UP for a second then it (the @) deletes itself.. we have tried many fixes like Relogging, clearing cache, clearing cookies, Disabling Autocomplete.. and we cant seem to find a fix for it. This only happens in Pages or Spaces with text in them, if she creates a new page where theres nothing written in, it works like normal  

<br />

Greetings  
Matteo


Answers:
author: Matteo Lang
body: It was a problem with a Browser extension the User had, it kept blocking the User from mentioning


author: Nikola Perisic
body: Welcome to Atlassian community [@Matteo Lang](/t5/user/viewprofilepage/user-id/5407560) !

One question, does that user have permissions to mention other users?

BR,

Nikola

comments: author: Matteo Lang
body: Yes, we also checked the roles.. theres no problem with them either.. she has every permission that is needed so she could tag people


author: Nikola Perisic
body: I see, have you checked if there are some restrictions that were applied to her that is preventing her from mentioning?


author: Matteo Lang
body: Sorry for the late reply... no there arent any the issue came out of no where..


Tags: cloud

confluence-cloud