youngmon/atlassian-qna huggingface dataset:
Bitbucket pipeline failed to pull and unpack image "docker-public.packages.atlassian.com/sox/
Asked by Yogi wahyu:

Hi all  

I have this error when running bitbucket pipeline, any solusion about this?

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code \[manifests prod-stable\]: 500 Internal Server Error


Answers:
author: Yogi wahyu
body: Jul 6, 2023  
[Issues running pipelines steps](https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71)  
**Resolved** - At 14:00 AEST internal monitoring detected an increased error rate in customer steps.  

The root cause was identified at 14:05 AEST as the Atlassian container repository failing to serve required infrastructure containers, blocking the ability to run customer steps.  

A cutover to a secondary image repository was applied by 14:15 AEST with a full resolution by 14:16 AEST.  
No further impact expected at this time.  
Jul 6, 04:00 UTC


author: Syahrul
body: Hello,

On July 6, 2023, Atlassian cloud Products experienced intermittent outages and performance regressions caused by an underlying infrastructure change to our internal container registry.

This issue affected Bitbucket pipelines as they depend on images that were inaccessible during the outage and caused some pipeline builds to fail. We suggest you run a new pipeline instead of re-running failed builds to pick up the new changes.

We apologise for this inconvenience and will share more in our post incident review in the original [incident report](https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71). Please let us know if you need help or have other questions about this incident.

Regards,  
Syahrul


Tags: bitbucket-cloud

cloud
Pipelines are failing
Asked by kenkew:

rpc error: code = Unknown desc = failed to pull and unpack image "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": failed to resolve reference "docker-public.packages.atlassian.com/sox/atlassian/bitbucket-pipelines-auth-proxy:prod-stable": pulling from host docker-public.packages.atlassian.com failed with status code \[manifests prod-stable\]: 500 Internal Server Error

The pipeline stopped working. Maintenance on Atlassian side?


Answers:
author: Syahrul
body: Hello,

On July 6, 2023, Atlassian cloud Products experienced intermittent outages and performance regressions caused by an underlying infrastructure change to our internal container registry.

This issue affected Bitbucket pipelines as they depend on images that were inaccessible during the outage and caused some pipeline builds to fail. We suggest you run a new pipeline instead of re-running failed builds to pick up the new changes.

We apologise for this inconvenience and will share more in our post incident review in the original [incident report](https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71). Please let us know if you need help or have other questions about this incident.

Regards,  
Syahrul


author: Aron Gombas
body: Probably you were experiencing this incident which is resolved by now:

<https://bitbucket.status.atlassian.com/incidents/vhr4kf5rqz71>


Tags: bitbucket-cloud

cloud
How do I get push and pull notifications to display?
Asked by Jen Davies:

Sourcetree 3.2 on Mac

I've just installed Sourcetree and am trying to get notifications (the little red numbers by branch names/commit/push/pull) to display. It works for a co-worker but not for me. We compared all settings, made sure it checked remotes every 1 minute, refresh automatically. All our settings are the same but it just won't work. Help!


Answers:
author: Jen Davies
body: Hi [@bgannin](/t5/user/viewprofilepage/user-id/744444) and thanks for answering.

I've compared all settings to the coworker for whom it works fine. There are only two differences that I know of:

- She cloned from Sourcetree. I was unable to and cloned from the command line and then got sourcetree to recognize it.

-In preferences \> Accounts she has basic and I have Oauth (because we had all sorts of authentication issues and that is just how it somehow showed up).

All other settings seem to be the same. Do you think I should delete my workspace and reclone from Sourcetree?

Thanks...jen

comments: author: bgannin
body: Cloning in Sourcetree does automatically configure your remotes for you or you can edit to match and should be good to go. Basic versus OAuth is primarily for API interactions with your hosting service (listing remote repositories, creating PRs)


author: bgannin
body: Hi [@Jennifer Davies](/t5/user/viewprofilepage/user-id/1129122),

The "commit count" is shown when there are modified files in the local working copy. The sidebar's counts can't be hidden (it's not that) but are driven by what values it gets from the remote server in comparison to the current.

Is the remote properly configured for the repository? That's in Repository Settings and would be my first stop. Does it happen if you clone from within Sourcetree? Thanks for your patience.

Brian Ganninger  
Principal Developer, Sourcetree
how to push detached HEAD to remote.
Asked by Konstantin Illichev:

I have NO local branches, My changes are quick fixes so they lives on detached HEADs off different server heads. I need to push HEAD commit but there is nothing on UI on Push dialog, it's empty in local and remote branches table. Thus I have to go to terminal and manually write

git push origin HEAD:refs/my/branches/develop

How to perform push from UI ?


Answers:
author: bgannin
body: Hi [@Konstantin Illichev](/t5/user/viewprofilepage/user-id/3334953),

There is no affordance specifically for this in the UI. You can create a custom action to run the command and save yourself the context switch. Hope that helps.

Brian Ganninger  
Principal Developer, Sourcetree
Sourcetree losing track of tracked branches?
Asked by Luke Noel-Storr:

Not sure if this is a bug.

Whenever I go to push or pull, Sourcetree no longer has the tracked branch selected to push to/pull from. Indeed, when I go to pull, it doesn't even have any branches available to pick from, until I hit refresh.

This is happening across all my repositories, whether hosted on github or gitlab.

I've tried changing the tracked branches, and then changing back, and still no luck.

Is this a bug? is there something else I can try?


Answers:
author: bgannin
body: Hi [@Luke Noel-Storr](/t5/user/viewprofilepage/user-id/516372),

This isn't intentional. Please file a ticket ([Mac](https://jira.atlassian.com/browse/SRCTREE), [Windows](https://jira.atlassian.com/browse/SRCTREEWIN)) with details on your environment and what's happening so we can triage further there. Thanks for the report!

Brian Ganninger  
Principal Developer, Sourcetree
SSH Authentication Failed
Asked by Luk?? Galu?ka:

Hello,

I have been serching for solution of this problem, but I don't find something helpful. This problem is here for like 5 years and still doesn't have a solution.

The problem appears randomly (for example I use sourcetree for 1 hour without problem - switching branches, pushing, pulling... -, then I want to switch the branch and boom, error). After PC restart everything works fine.

![V?st?i?ek.PNG](/t5/image/serverpage/image-id/57489iEE5D31AEC39D5B89/image-size/large?v=v2&px=999 "V?st?i?ek.PNG")

I have already tried generating new ssh keys, that solved my problem for like 2 weeks. It's really exhausting to restart pc or generate new keys.

I am on version 3.1.3.3158.

Is there anything I am doing wrong?

Thanks for your help.


Answers:
author: Mike Corsaro
body: Hello!

Have you tried switching to using PuTTY/Plink for SSH rather than OpenSSH? You can change it by going to "Options \> General \> SSH Client". I've found PuTTY to be more stable on Windows and easier to use as well.


Tags: authentication

error

issue

ssh
SourceTree GitFlow cannot finish feature/hotfix
Asked by HugoMartinezJara:

I can?t finish a feature hotfix beacuse it disappears.. see the image below.

When loading finishes, the name of the feature/hotfix disappears.

![pantallazo1.png](/t5/image/serverpage/image-id/57503iA4A370D1EEC53372/image-size/large?v=v2&px=999 "pantallazo1.png")![pantallazo2.png](/t5/image/serverpage/image-id/57504i223F7F0080792D76/image-size/large?v=v2&px=999 "pantallazo2.png")

Thanks in advance


Answers:
author: HugoMartinezJara
body: The issue was the branch's name: Sourcetree didn?t include the word "feature/ or hotfix/" when I initialized Git flow. I had to init on cmd with git flow init -f again.

thanks


author: Pascal BARBAULT
body: I got same issue.

As far as I can check, root cause seems to be SourceTree "Git flow init" button fails setting gitflow prefixes.

My Git config was "empty":

*\[gitflow "prefix"\]*   
*feature =*   
*bugfix =*   
*release =*   
*hotfix =*

Replacing with usual default setting (here after) fixed this issue at my end

*\[gitflow "prefix"\]*   
*feature = ++feature/++*   
*bugfix = ++bugfix/++*   
*release = ++release/++*   
*hotfix = ++hotfix/++*

Hope this can help,

comments: author: Pedro Orozco
body: this fix my error..thanks so much.!


author: fabiano_citrone
body: Hi, if the feature was created before the config file fix follow these steps:

1) fix file config:

*\[gitflow "prefix"\]*   
*feature = ++feature/++*   
*bugfix = ++bugfix/++*   
*release = ++release/++*   
*hotfix = ++hotfix/++*

*2) restart sourcetree*

*3) rename your feature: from "myfeature" to "feature/myfeature"*

*4) click on "Git Flow" button*


author: Pepe
body: Hi.

I'm having the same user as the reporter, at the beginning the hotfix is listed but after some seconds it disappears.

I'm using a new brand computer and I cloned my git from bitbucket, in my other PC it works ok.

I'm using version 3.3.6

I already did this: git flow init -f

And this:

Replacing with usual default setting (here after) fixed this issue at my end

*\[gitflow "prefix"\]*   
*feature = ++feature/++*   
*bugfix = ++bugfix/++*   
*release = ++release/++*   
*hotfix = ++hotfix/++*


author: Noel Lin
body: I have the same problem

$ git flow feature list  
Fatal: Prefix parameter missing.  
No feature branches exist.

You can start a new feature branch:

git flow feature start \<name\> \[\<base\>\]


author: Mike Corsaro
body: Hello! This might be an issue on our end but as a work-around just click the "Terminal" button and run the following command:

```
git flow hotfix finish 1527-acceso-denegado
```

Before doing that, could you run the command that will list the possible hotfix names for gitflow and reply with the results?

```
git flow hotfix list
```


Tags: git-flow
How to prevent multiple authentication attempts?
Asked by renecum_cignium:

My company has a security policy that blocks an account after more than 3 failed login attempts.

I have a lot of repositories that were using the same old stored credentials, and now that I've changed my password if I attempt a pull before changing the credentials for the repository I get my account blocked because Sourcetree always attempts to authenticate 4 times.

![Image 2019-06-13 at 2.02.59 AM.png](/t5/image/serverpage/image-id/57468i02DE1C3090BFD0CA/image-dimensions/551x194?v=v2 "Image 2019-06-13 at 2.02.59 AM.png")

How I can set Sourcetree to attempt only once?


Answers:
author: bgannin
body: Hi [@renecum_cignium](/t5/user/viewprofilepage/user-id/2151852),

You can't change this directly. I recommend changing your authentication settings for each repository by deleting the Keychain entries and letting Git prompt you again for them. Or simply cloning fresh if there are no local changes. Hope that helps a bit.

Brian Ganninger  
Principal Developer, Sourcetree

comments: author: renecum_cignium
body: Hi [@bgannin](/t5/user/viewprofilepage/user-id/744444) thanks for your reply but this doesn't help much. I have about 45 repositories, and even after I have deleted my keychain credentials some of the attempt to authenticate when I open them in Sourcetree and my account is blocked again.

How can I add a feature request to fix this?, This is not the first time that I need to change my password, every three months I got the same problem since we are forced to change the password once every three months.


author: bgannin
body: Authentication as a whole is on the list for review. You can log a feature request for "migrating credentials for all repositories" [here](https://jira.atlassian.com/browse/SRCTREE).


author: Jeff Irwin
body: Has this been addressed yet? I am in the same situation at my company... three login attempts and I'm hosed.

The solution sounds simple enough in theory, but gets complicated in a hurry when using a number of different machines (like I do). If I forget that one of the machines has not been updated with the new password, then the next time I use it... BAM! And now I need to update all my repos on this machine with the new password, and also the repos on all of my other machines as well.


author: jan.paija
body: This needs to be addressed. Using AD authentication, it can't just keep spewing failing login attempts, as this locks accounts quickly!


author: Daniel Nunes
body: Hi there, one thing that I've done to 'fix' this was to uncheck the option 'Check default remote for updates every 10 minutes' in Tools -\> Option -\> General tab. It seems to have avoided this issue.
Cannot log into Sourcetree even though OAuth Token is green
Asked by freelensia:

Hi,

I have Sourcetree installed on 2 Windows computers using the same Bitbucket account. One computer has no problem merge/pull/push etc., but the other cannot and asks me to log in everytime. I have uninstalled Sourcetree on the problematic computer and try to re-install and log in again but it still does not work.

The problem:

1. I can view the repos under this account

![pic1.png](/t5/image/serverpage/image-id/57449i093FE3984B8317C3/image-size/large?v=v2&px=999 "pic1.png")

2. However when cloning a repo

![pic2.png](/t5/image/serverpage/image-id/57453i7203518819B679AC/image-size/large?v=v2&px=999 "pic2.png")3. I get this screen and password input does not work

![pic3.png](/t5/image/serverpage/image-id/57447i4D06F9C90C917941/image-size/large?v=v2&px=999 "pic3.png")

What I have tried:

1. Both computers show OAuth token green

![pic1.png](/t5/image/serverpage/image-id/57446i3479C88FFA7BD56E/image-size/large?v=v2&px=999 "pic1.png")

2. The account info in the General tab is the same for both computer

![pic2.png](/t5/image/serverpage/image-id/57448i96A9F8A4D311401C/image-size/large?v=v2&px=999 "pic2.png")

3. I can log in with browser just fine

4. I have installed Git Credential Manager for Windows 1.18.5, but after that I dont know what else to do (how do I open it? It does not show up in Start menu)


Answers:
author: Mike Corsaro
body: Hello!

You don't have to do anything once the git-credential-manager-for-windows (GCM) is installed -- git will automatically find and use it for you. Do both machines now have the latest GCM, and have you tried to clone on the problematic machine after upgrading the GCM?

Note: if you get a prompt that looks the same as the one you posted again then git isn't using the latest version of the GCM and you might need to install git-for-windows manually, and then tell Sourcetree to use "System Git" rather than embedded git (Tools \> Options \> Git)


Tags: bitbucket

bitbucket-cloud

cloud
The application "Sourcetree.app" can't be opened
Asked by cedoucette:

FYI - I am running version 10.14.2 of Mac OS X.

I just downloaded SourceTree version 3.1.2 for Mac.

Previously I was running 2.7.6?

I unzipped the download file.

I tried to run Sourcetree.app.

It failed with the error above.

When I looked in the console, I saw this error:

Non-fatal error enumerating at \<private\>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file "PlugIns" couldn't be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///Applications/Sourcetree.app/Contents/, NSFilePath=/Applications/Sourcetree.app/Contents/PlugIns, NSUnderlyingError=0x7f9b6de23d70 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}


Answers:
author: modeninim
body: Similar error with:

macos v.10.14.6  
Sourcetree version 4.0_229

I'll download a previous version


author: cedoucette
body: When I found Source Tree 3.2 from OSX_Latest.zip on this page:

<https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/>

it worked fine.


Tags: mac
Is the Beta program closed?
Asked by IBrown_BluePrint:

I hear Dark Theme for Windows hit beta and I want it. I saw a few posts with a link to join the beta program ([This Link](https://groups.google.com/d/forum/atlassian-sourcetree-beta)), but it just tells me "You do not have permission to access this content (#418)". Is that on purpose?


Answers:
author: IBrown_BluePrint
body: Oh, I found the beta repository:  
<https://bitbucket.org/atlassianlabs/sourcetree-betas/downloads/>


author: Joseph Griffin
body: If true, could the ticket please be updated? SEE: [DARK THEME](https://jira.atlassian.com/browse/JRACLOUD-63150?jql=assignee%20%3D%20%22jmiller%40atlassian.com%22%20AND%20resolution%20is%20EMPTY)

The assignee hasn't been seen since March


Tags: beta
sign in
Asked by ywlhua:

I can't seem to get my files pulled on my sourcetree program due to sign in error. However, I have the correct username and password since I am able to sign in on the website. How can I solve this? This has worked in the past before.


Answers:
author: bgannin
body: Hi [@ywlhua](/t5/user/viewprofilepage/user-id/3029886),

It's not quite clear what issue(s) you are having...

1. what website are you able to sign in that doesn't work with Sourcetree?

2. what worked previously that does not work now?

3. which platform (OS) and version (Sourcetree) are you using?

Thanks,

Brian Ganninger  
Principal Developer, Sourcetree
Sourcetree Registration Failure
Asked by Andrew Ducker:

Same issue as here: <https://community.atlassian.com/t5/Sourcetree-questions/Souretree-registration-problem/qaq-p/982312>  

Latest version of SourceTree. Bitbucket option. Using Internet Explorer - within a corporate network. They got the "Authentication Successful" page, but Sourcetree never updated to allow the Next button to be clicked.


Answers:
author: Mike Corsaro
body: Hello! Could you try using a different browser?

Sourcetree handles the registration callback by listening to "localhost" on port "34106". Could you verify that IT or antivirus allows this communication to happen on that port?'

If you're not able to get that working but have a machine that was able to install successfully then you can also just copy+paste the "C:\\Users\\USERNAME_HERE\\AppData\\Local\\Atlassian\\SourceTree" folder to the other machine and it should work.
Security information about Sourcetree
Asked by Veroniki Stamati:

Hi,

A few questions about using Sourcetree in corporate environment.

It looks like the SourceTree app requires users to create a Bitbucket account so they can use it and connect it to GitHub, as explained in [this guide.](https://confluence.atlassian.com/get-started-with-sourcetree/install-sourcetree-847359094.html) Our security team would like to understand whether any data is made available to Atlassian through this process and what sort of data that is. If it includes any personal data, where is this data going to be stored geographically and how can we ensure that we meet our GDPR obligations?

We have also attempted to find information in relation to the security practices followed for SourceTree app, however we have not been able to locate anything specific within your [Trust Centre](https://www.atlassian.com/trust/compliance). All certifications published there seem to cover other Atlassian apps but not SourceTree. Can you point us to any other specific resources?

And lastly in some of the previous posts in the community it was mentioned that Sourcetree security advisories are not included in the subscription mailing list which is designed for this purpose. Why is this the case and what is the recommended way of receiving security advisories for the Sourcetree app?

Many thanks


Answers:
author: Veroniki Stamati
body: Thanks Mike, will wait for your response on security advisories.


author: Mike Corsaro
body: Hello!

I'll have to circle back on the security sub mailing list question, but in regards to Sourcetree requiring a Bitbucket account:

* The Bitbucket account is only used to verify users -- we do not send any personally identifying data to our servers
  * Once you sign in you won't need to refresh credentials or anything like that
* Sourcetree does have anonymous usage analytics -- we ask for permission for this in the welcome wizard, and can additionally be disabled under "Options \> Help improve Sourcetree by sending anonymous data about your usage"
* If anonymous usage analytics are enabled then we do track the number of repos you've interacted with and the provider you're using. No personally identifying info such as the repo name, or code, or anything like that is sent. Atlassian does not have access to any of your code


Tags: security
???????? Sourcetree ???????
Asked by fujita-masayuki:

Bitbucket ?????????????Sourcetree ?????????????????????????????????????

?????????? Sourcetree ???????????????????????????

??????Sourcetree ??????? ID ????????????

????????????????????

Sourcetree Version:2.6.10.0

![???.png](/t5/image/serverpage/image-id/57153iFF6082B774DA13CC/image-dimensions/334x273?v=v2 "???.png")![??.png](/t5/image/serverpage/image-id/57154i2DB027F17BE664A6/image-dimensions/362x319?v=v2 "??.png")![ID.png](/t5/image/serverpage/image-id/57155i089C55608E06C281/image-dimensions/307x173?v=v2 "ID.png")


Answers:
author: fujita-masayuki
body: ????????????????????Web???????????(PEM????)??????????????????

??????????????????????

???????????????

comments: author: Ai Hirama
body: ???????????????????

???????????????????????????????????


author: fujita-masayuki
body: ??????????????????

(1) ???????????????????sourecetree- ???????????????????

(2) C?\\ Users \\ USERNAME \\ AppData \\ Local \\ Atlassian \\ SourceTree??????passwd?????????????????passwd???????????????

(3) ?????????????????????????????????????????

(4) ?????????????error??????????

?????????????????

???????????????

(1)

![??????????.png](https://community.atlassian.com/t5/image/serverpage/image-id/57284iBA21CFB251A8E687/image-dimensions/541x291?v=v2 "??????????.png")

(2)

![?????????.png](https://community.atlassian.com/t5/image/serverpage/image-id/57285i67D98C5C32440B07/image-dimensions/547x294?v=v2 "?????????.png")

(3)

![???????.png](https://community.atlassian.com/t5/image/serverpage/image-id/57287i2F0532C729DA9506/image-dimensions/506x322?v=v2 "???????.png")

(4)

![???.png](https://community.atlassian.com/t5/image/serverpage/image-id/57286iFD0F65C189C92CD8/image-dimensions/541x440?v=v2 "???.png")


author: Ai Hirama
body: ?????????????????????????

?????????Sourcetree????????????????????????

* [SourceTree?????????????????](https://www.ricksoft.jp/qa/questions/23364188/sourcetree%E3%81%AE%E8%AA%8D%E8%A8%BC%E6%83%85%E5%A0%B1%E3%82%92%E5%89%8A%E9%99%A4%E3%81%99%E3%82%8B%E3%81%93%E3%81%A8%E3%81%8C%E3%81%A7%E3%81%8D%E3%81%AA%E3%81%84)
* [How to update HTTP(S) credentials in sourcetree](https://community.atlassian.com/t5/Sourcetree-questions/How-to-update-HTTP-S-credentials-in-sourcetree/qaq-p/297564)

??????Sourcetree 3.1.2???????????????????????

* [Sourcetree for Windows - CVE-2019-11582 - Remote Code Execution vulnerability](https://community.atlassian.com/t5/Sourcetree-articles/Sourcetree-for-Windows-CVE-2019-11582-Remote-Code-Execution/ba-p/1100986)

???????????3.1.3?????????????????????????

????????????????


Tags: language-ja